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Bank of Queensland Limited

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FY2012 Annual Report · Bank of Queensland Limited
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•  Embedding a positive, proactive culture with more collaboration and stronger accountability

• Bringing trust back to banking

• New management team of highly experienced bankers
People and culture

• Building enduring financial relationships

• Refining our product range and rewarding loyalty

• Targeting retail, small business and selected commercial customers 
Customers

• Operating model optimisation

• Enhanced risk management capabilities and culture

• Strengthened balance sheet and capital position

• Process improvements as well as structural changes

• Group-wide efficiency and effectiveness program 
Stronger foundations

deserves to deal with someone they can trust.
We believe ‘banking’ should be simple and that everyone 

how we will get there
What we believe &  

Annual Report 2012

Bank of Queensland Limited
Level 17, BOQ Centre
259 Queen Street
Brisbane Qld 4000
Telephone: +61 7 3212 3333
Facsimilie: +61 7 3212 3399
Investor Relations: +61 7 3212 3463
Website: boq.com.au

Customer Service
1300 55 72 72 (within Australia)
+61 7 3336 2420 (overseas)

ABN 32 009 656 740
ACN 009 656 740

fit
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focused
fit

ACN 009 656 740
ABN 32 009 656 740

+61 7 3336 2420 (overseas)
1300 55 72 72 (within Australia)
Customer Service

Website: boq.com.au
Investor Relations: +61 7 3212 3463
Facsimilie: +61 7 3212 3399
Telephone: +61 7 3212 3333
Brisbane Qld 4000
259 Queen Street
Level 17, BOQ Centre
Bank of Queensland Limited

Annual Report 2012

What we believe &  
how we will get there

We believe ‘banking’ should be simple and that everyone 
deserves to deal with someone they can trust.

Stronger foundations
• Group-wide efficiency and effectiveness program 

• Process improvements as well as structural changes

• Strengthened balance sheet and capital position

• Enhanced risk management capabilities and culture

• Operating model optimisation

Customers
• Targeting retail, small business and selected commercial customers 

• Refining our product range and rewarding loyalty

• Building enduring financial relationships

People and culture
• New management team of highly experienced bankers

•  Embedding a positive, proactive culture with more collaboration and stronger accountability

• Bringing trust back to banking

 
Results overview

•   Statutory net profit after tax for the second half of 2012 
was $73.5 million, a significantly improved position on 
the first half loss, which reflected a more conservative 
approach to provisioning for bad and doubtful debts. 

•   BOQ confirmed a statutory net loss after tax for the full 

year to 31 August 2012 of $17.1 million, due to increased 
provisioning and legacy expense items.

•   We have achieved a fundamental change in BOQ’s 

operations this year, including: 

  >   Significantly strengthened BOQ’s risk management 

capability and processes 

  >   Changed BOQ’s culture and refreshed our talent base 

in key areas

  >   Operational redesign to drive efficiency and 

operational excellence by continuing to simplify 
processes for staff and customers and eliminate 
costs from the business

  >   Strengthened our capital base and collective 
provisioning to ‘future proof’ the organisation

  > Established a clear strategic direction for growth.

•   As a reflection of the confidence in our underlying 
business, the Board declared a fully franked final 
ordinary dividend of 26 cents per share, matching the 
dividend paid in the prior corresponding period. This 
takes the full year 2012 dividend to 52 cents per share 
fully franked.

•   Normalised underlying profit before tax was  

$443.5 million and normalised cash net profit after  
tax was $30.6 million for the year.

•   Normalised cash net interest margin improved despite 
competitive pressure in a low growth environment.

•   The Bank’s cost-to-income ratio increased slightly, 

impacted adversely by non-interest income challenges.

54

10.3%

7.2%

52

9.8%

6.9%

52

7.6%

5.3%

60

50

40

30

20

10

0

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

2010

2011

2012

Dividends and yield
Dividends (cents per share) and yield (%)

     Dividend (cents per share)

     Dividend yield

     Gross dividend yield (including franking credits)

In assessing financial performance, Bank of Queensland Limited (“the Bank”) discloses the net profit / (loss) after tax on both a ‘Statutory basis’ and a ‘Normalised Cash basis’. 
The Statutory basis is prepared in accordance with the Corporations Act 2001 and the Australian Accounting Standards, which comply with International Financial Reporting 
Standards (IFRS). The Normalised Cash basis, which is a non-statutory measure, is used by Management to present a clear view of the Bank’s underlying operating results. 
This excludes a number of items that introduce volatility and / or significant distortions of the Bank’s current period performance, and allows for a more effective comparison of 
the Bank’s performance across reporting periods and against peers. These items, such as amortisation of intangibles from acquisition, and accounting for economic hedges, 
are calculated consistently year on year and do not discriminate between positive and negative adjustments. The Bank also uses the non-statutory measure of ‘Normalised 
Underlying Profit/(Loss)’, which represents the Normalised Income less Normalised Operating Expenses, to provide users with a view on the underlying growth rate of the 
business before bad debt and tax expenses, which often carry volatility between periods.

BOQ ANNUAL REPORT 2012

1

Chairman’s and  
Managing Director’s letter

Neil Summerson

Chairman

Overview
The operating environment has continued to be 
challenging, with bank margins under continual 
pressure, which has been highlighted by unprecedented 
competition for deposits in a declining interest rate 
environment. On the loan side, there continues to be 
competition for customers in both the mortgage and 
business space with a tightening in prices also  
being witnessed. 

The domestic economy has entered a low credit 
growth environment that has been driven by a cautious 
approach from consumers and business in committing to 
further investment utilising debt as a source of funding. 
Consumers have understandably been focused on 
deleveraging and a recent RBA report highlighted that 
around 40% of Australian mortgage holders were at least 
one year ahead of schedule in their repayments. While 

2

BOQ ANNUAL REPORT 2012

we have recently seen a slight uptick in auction clearance 
rates of in capital cities, we are still quite a way from 
declaring a return of consumer confidence.

Bad and doubtful debts are showing early signs of 
reversing the trends over the past two years, however 
the Bank has over 60% of its loan book in Queensland 
which is still experiencing economic difficulties. The 
high Australian dollar has been problematic for many 
industries in Queensland and it is expected that the dollar 
will not retreat from these levels for some time.

Result
It is against this backdrop that BOQ recorded a statutory 
full year loss after tax of $17.1 million for the year to 31 
August 2012. The loss was primarily a result of a large 
bad and doubtful debt expense, which created increased 
provisions in the balance sheet, as well as a number of 
one-off legacy items. Pleasingly, the Bank returned to 
profitability in the second half of the year after a thorough 
review of the Bank’s loan book, processes and systems.

As a result of the reviews, the Bank implemented 
stronger credit and collection processes and a new risk 
organisational structure; vastly improving the Bank’s risk 
management capability. Mortgage arrears in the months 
post BOQ’s full year results have continued to reduce and 
the loan book continues to be prudently provisioned with 
levels close to market leading. 

The Bank’s cost to income ratio has been adversely 
impacted by non-interest income challenges as well as 
an increase in technology expenses. As a result of this, a 
programme focused on efficiency and process redesign 
has been undertaken in order to make it easier for staff 
and customers to interact with the Bank. The outcome 
will be a much fitter and focused organisation that will 
position the Bank for sustained long-term profitability.

The housing portfolio continues to grow strongly in this 
challenging environment and the funding mix (measured 
by the ratio of deposits to loans) has improved through 
the course of the year improving from 56% to 59%. The 
Bank’s capital ratios at the full year were above internal 
benchmarks, assisted by the support of shareholders in 
the equity raising earlier this year.

With the economic environment not expected to 
recover quickly, the Board has determined there will 
be no increase in Directors fees or increases to fixed 
remuneration for all employees earning over $100,000. 
Shareholders will receive a fully franked dividend of  
26 cents per share, taking the full year dividend to  
52 cents per share.

          
  
Strategy
There are many challenges being a regional bank in what 
is an industry dominated by “the big four” banks. The 
most important approach the Bank has to this challenge 
is to focus on a few things and execute on them 
exceptionally well. The Bank does not have the resources 
available to it to be all things to all parts of the Australian 
economy, however what it can offer is unprecedented 
levels of service that is appropriate to the customers  
of the Bank. 

There are four key areas of focus that will be undertaken:

Multi-channel optimisation
The Bank has relied exclusively on the branch network 
to originate loans and service customers. It is apparent 
that customer preferences are much wider than this and 
many are utilising brokers (40%+ of all home loans are 
from this source), mobile, online, call centres and social 
media. An early trial of the use of mortgage brokers will 
begin in March 2013 with work already underway on the 
other channels.

Operational Excellence
The Bank has not exploited the technology that assists 
in the efficient processing of loans for both retail and 
business customers. These processes will be overhauled 
through evaluating better, and more efficient, ways of 
doing things coupled with the use of technology. This will 
also assist in removing basic administrative tasks from 
the branch.

Risk/return balance
The majority (75%) of the Bank’s loans are mortgages 
with an average product per customer ratio of 2.0 
products. There is an opportunity to enhance the 
relationship with customers by improving service that, 
with focus, will lead to more of their banking business 
being entrusted to the Bank. The Bank will also expand 
its focus into other segments where it is felt the BOQ 
offering and skill set would be well suited, for example in 
Agribusiness and Financial Markets. A continued focus 
on BOQ Finance and St Andrew’s Insurance and offering 
their services to the Bank’s customers will be integral 
to improving the products per customer ratio as well as 
attracting clients from new customer segments.

Talent and capability
With a new executive team in place there is a key focus 
on revitalising the culture as well as ensuring the talent 
within the organisation is at a very high level. It is already 
clear that the steps taken over the past financial year 
have led to the recruitment of some exceptional leaders 
from other institutions and there is continued interest in 
the Bank and where it is going from talented financial 
services professionals.

Outlook
Over the next twelve months the Bank will be revitalising 
the Retail Bank, becoming a trusted multi-channel 
challenger brand, optimising all distribution channels with 
a focused approach to sales and service, managing risk 
for the appropriate return, ensuring asset quality is not 
compromised and continuing to drive further efficiencies 
throughout the organisation. 

The building blocks are in place for growth and the focus 
is now on execution and delivery. The Bank is becoming 
operationally fit in order to deliver better service for 
customers and profitable growth for shareholders.

Stuart Grimshaw

Managing Director and  
Chief Executive Officer

BOQ ANNUAL REPORT 2012

3

 
Strengthening risk management   
There has been a significant strengthening of the risk 
management frameworks within the Bank in 2012. In 
particular, material changes in our approach to risk 
management have been implemented to the identification, 
reporting and management of credit risks.

A new Risk Appetite Statement has been developed and 
a framework established to ensure that the business 
strategies developed are consistent with the agreed 
risk appetite of the Bank. In addition, there has been 
a significant resetting of risk appetite in the retail and 
commercial lending segments

Stronger provision coverage

During 2012, the Bank substantially increased the level 
of specific and collective provisions held against its loan 
portfolios. The Bank now has a conservative level of 
provisions in place. These provisions provide a buffer 
for any future economic weakness or deterioration in 
property markets. 

Focus on portfolio quality 
A key focus of the Bank is the improvement in the credit 
quality in both the retail and commercial portfolios.  
During 2012 additional resources were committed to 
managing the legacy portfolio of impaired commercial 
and property lending exposures.  

In July 2012, the Bank successfully sold a portfolio of 
four non-performing commercial property loans. The four 
loans included the Bank’s three largest impaired assets 
at the time, which were secured by shopping centres in 
Queensland and Victoria.  

Additional measures to improve portfolio quality have 
included the implementation of new scorecards and 
underwriting standards for retail lending. These initiatives 
will improve the quality of new lending and lower bad and 
doubtful debt expense in future years.

4

BOQ ANNUAL REPORT 2012

    
  
Heading
Funding and capital

10.8%

3.4%

1.0%

6.4%

13.0%

3.4%

1.0%

12.6%

3.1%

1.0%

8.6%

8.5%

1H12

1H12
pro forma

2H12

Capital adequacy

     Core Tier 1

     Hybrids

     Tier 2

$35.3b
$35.3b

$36.3b
$36.3b

$37.9b
$37.9b

•   The Bank’s capital levels at 31 August 2012 were above 
internal benchmarks with core equity Tier 1 level at 
$35.3b
$35.3b
8.5%. This is consistent with the level following BOQ’s 
15%
15%
capital raising in April 2012 and demonstrates the 
capacity to pay the final dividend at 26 cents per share 
17%
17%
from the second half profit.

17%
17%
•   BOQ was able to buyback $636 million of its more 
51%
51%

expensive Government Guaranteed debt in June 2012 
and an additional $364 million matured in October 2012.

•   The Bank redeemed $90 million of Lower Tier 2 

Convertible Subordinated Notes.

$36.3b
$36.3b

$37.9b

$37.9b

12%
12%
17%
17%

15%
15%

56%
56%

59%

59%

FY10
FY10

FY11
FY11

•   The Bank issued $50 million of Lower Tier 2 
Subordinated Notes on 20 December 2011
Funding mix
Funding mix
•   Strong investor demand for BOQ’s Reds ABS 
(%)
(%)

securitisation program in May 2012 resulted in a 
transaction being upsized from $500m to $700m, 
     Retail
     Retail
providing valuable funds for the Bank and improving our 
funding diversity.

     Securitisation
     Securitisation

13%

13%

13%

13%

15%

15%

FY12

FY12

•   The retail component of our accelerated 8-for-37 
pro-rata non-renounceable entitlement offer raised 
approximately $162 million. The Bank received very 
strong demand from retail shareholders for the offer and 
we were able to satisfy 99% of these applications in full.

     Long term Wholesale
     Long term Wholesale

     Short term Wholesale
     Short term Wholesale

15%
15%

17%
17%

17%
17%

51%
51%

12%
12%
17%
17%

15%
15%

      This followed the completion of the institutional 

13%
13%
13%
13%
FY2011 Funding mix
15%
15%

component of the entitlement offer and institutional 
placement which raised approximately $135 million and 
$153 million respectively.

56%
56%

59%
59%

7%

    Capital

11%

FY12
FY12
       Short-term 
            Wholesale

     Both institutions and retail shareholders were offered the 

same price of $6.05 per share in these offers. 

•   BOQ is well positioned to meet the new Basel III capital 

requirements that will come into effect from  
January 2013.

52%

Retail

14%

Securitisation

16%

Long-term
Wholesale

BOQ ANNUAL REPORT 2012

5

FY10
FY10

FY11
FY11

Funding mix
Funding mix
(%)
(%)

     Retail
     Retail

     Securitisation
     Securitisation

     Long term Wholesale
     Long term Wholesale

     Short term Wholesale
     Short term Wholesale

10.8%

3.4%

1.0%

6.4%

13.0%

3.4%

1.0%

12.6%

3.1%

1.0%

8.6%

8.5%

1H12

1H12

pro forma

2H12

Capital adequacy

     Core Tier 1

     Hybrids

     Tier 2

FY2011 Funding mix

7%

    Capital

11%

       Short-term 

            Wholesale

14%

Securitisation

16%

Long-term

Wholesale

52%

Retail

62.6%

56.1%

49.9%

45.8%

44.5%

2007

2008

2009

2010

2011

* (cid:31)Based on normalised cash costs, excludes impacts of normalisation items 

and amortisation of customer contracts.

Normalised Cost-to-income ratio*

%

62.6%

56.1%

49.9%

45.8%

44.5%

2007

2008

2009

2010

2011

* (cid:31)Based on normalised cash costs, excludes impacts of normalisation items 

and amortisation of customer contracts.

Normalised Cost-to-income ratio*

%

Operational excellence

A process efficiency and cost effectiveness program is underway 
to ensure that BOQ is fit enough to meet the challenges it faces, 
particularly in the current low credit growth environment.

Review of organisational spans and layers of control
We have optimised our organisational structure to assist BOQ to be as efficient as possible. 
This resulted in approximately 100 senior management roles being removed, producing 
annual savings of $9 million.

✔

Shared services model
We are bringing together duplicated functions across Banking, BOQ Finance & Insurance, 
so that one function services all our business lines, rather than separate teams. This will 
provide the Bank with annual savings of approximately $2 million.

Back office operations consolidation 
We are ensuring that our non-customer facing support services are efficient, that we have 
simplicity in processes with no double handling. Consolidation of back office services is 
expected to provide $2.5 million in annual savings.

End to end loan processing (Retail & Commercial) 
We have undertaken a detailed analysis of the complete loan process and have found that 
a number of improvements are required. Project teams are being formed to drive initiatives 
in this area over the next two years.

Expense analysis (Non-Employee costs)
Analysis of the expenses across the BOQ Group not related to employees, involves a review 
of all the major categories of vendors and suppliers to identify potential savings through 
changes in cost, specifications and usage. Once complete, this project is expected to 
provide the Bank with savings of $4 million per annum.

Removing processes from the branch 
The administrative tasks that branches are required to conduct are being lessened, freeing 
up time for our front line people to focus on the quality of their customer service, while also 
improving response times.

Cost savings to fund investments in growth
The cost savings obtained from the above initiatives are intended to be used to fund the 
Bank’s growth, while we keep overall cost growth under inflation.

In Progress

In Progress

In Progress

In Progress

Planned

Planned

6

BOQ ANNUAL REPORT 2012

    
  
Customers

We are aiming to increase our customer numbers 
and profit by providing simple, straight forward 
banking with the best possible service.

Online will be a key enabler for growth, so we are 
broadening our IT, social media and communication 
capabilities. We also have many online and mobile 
enhancements on the way that will improve 
customer experience.

We are working on a compelling brand proposition, 
rewarding loyalty and ensuring our products are 
what our customers want. New product suites 
planned include an offering for simple family 
banking, a small to medium sized enterprise 
proposition, as well as a Wealth Management and 
Self Managed Super Fund offer.

A new call centre is being established in Brisbane to 
complement and share call volumes with our Perth 
call centre, which will also ensure the Bank’s phone 
service does not experience any down time.

A new customer relationship management system is 
being implemented for front line employees, which 
will reduce the number of account creation and 
servicing procedures by more than 67%, freeing up 
our people to concentrate on providing better sales 
and service.

We are targeting attractive niche commercial 
customer segments that value relationship banking, 
while diversifying geographically and across 
industries. 

BOQ ANNUAL REPORT 2012

7

Environment 

•   Products used in the latest branch fit-outs are chosen 
with sustainability in mind and include items certified 
by Good Environmental Choice Australia (GECA), the 
Forest Stewardship Council (FSC) and 
other authorities. 

•   Our new signage at branches and office locations 

around Australia has been designed to include energy 
efficient and long-lasting LED lighting. We are also 
investing in LED lighting to be used internally in 
branches. 

•   New switchboards at branches ensure electrical items 
not used for security purposes are timed to switch-off 
when the branch is closed and staff are not working.

Community 

•   BOQ provides support to the Australia Red Cross to 

help with initiatives such as the innovative new Centre 
for Young People opened in Fortitude Valley in Brisbane 
in June 2012. The aim of the centre is to address youth 
homelessness and to provide intensive, individualised 
support to at-risk youth to help them get back onto a 
positive life track.

•   Our employees are engaged in our Community program 
through Dollar-for-Dollar donation matching which has 
resulted in approximately $70,000 being donated to 
charity in the past year.

•   This year’s Banking on our Kids fundraising appeal 
raised approximately $150,000 to help sick kids get 
better, quicker. This appeal, which involves our people 
collecting donations and fundraising, has raised over 
$1,150,000 since the appeal started in 2004.

8

BOQ ANNUAL REPORT 2012

•   160 tonnes of paper and cardboard were recycled 
by BOQ in the year to 31 August 2012, saving 
approximately 2,071 trees. 

•   BOQ plans to move its Support Centre office 2km out 
of Brisbane CBD to a new 5-star certified Green Star 
building in 2014 which also boasts a 4.5 star NABERS 
energy rating. BOQ will benefit from a lower carbon 
footprint from this building and a reduction in the 
energy and water used.

•     BOQ sponsors the Financial Basics Foundation’s online 
simulation game, ESSI Money, which provides high 
school students with an opportunity to learn about 
Earning, Saving, Spending and Investing. Approximately 
5,000 students across the country each year compete 
in this financial literacy competition.

•   Shareholders donated nearly $40,000 to children’s 
hospitals around Australia this year via Investing in 
Hope, taking the total contributed since this program’s 
inception in 2004 to $240,000.

•   BOQ is helping The Smith Family to provide 

disadvantaged kids with mentoring support and 
financial scholarships, so that they can realise their 
potential through education. As part of this partnership 
BOQ supports the Learning for Life mentoring program 
and funds 120 financial scholarships for school 
students.

•   At BOQ, we believe every child deserves a merry 

Christmas. That’s why throughout November each year 
all BOQ branches nationally act as collection points for 
new toys and books for the Smith Family’s Toy and 
Book Appeal. 

    
  
BOQ works with Children’s Hospital Foundations Australia 
(CHFA) to support its five hospital partners to find cures 
and treat sick little kids like Ali.

Within a few months of being born, Ali was suffering up to 
50 seizures a day and at only 5 months, she underwent a 
functional hemispherectomy to cure her severe epilepsy. 

The surgery was a success and because of her young age, 
her brain was able to rebuild itself finding new paths for 
brainwaves to control her speech and movement. Today, she 
is running and jumping around like most other 4 year olds.

Ali

Epilepsy

BOQ ANNUAL REPORT 2012

9

d i f fe r e n t

Stuart Grimshaw 
CEO and MD

Anthony Rose 
Chief Financial Officer

Matt Baxby 
Group Executive Retail  
& Online Banking

Jon Sutton 
Chief Operating Officer

Brendan White 
Group Executive Business 
Banking, Agribusiness & 
Financial Markets

Peter Deans 
Chief Risk Officer

Chris Nilon 
Group Executive IT 
& Operations

Renato Mazza 
Group Executive  
Insurance

Hugh Lander 
Chief Executive Officer  
BOQ Finance

Biographies on each of the Executives are available on the BOQ website or by contacting the Bank.

10

BOQ ANNUAL REPORT 2012

               
Executive team

•   We have appointed the right people to help us maximise 

opportunities, manage risks and drive the culture 
needed to achieve our goals.

•   The Bank needed the best possible Executive team to 

review and improve our business and risk management 
processes while also driving a new strategic direction.

•   After BOQ’s new Managing Director and CEO, Stuart 
Grimshaw, had the opportunity to review the business 
post his appointment on 1 November 2011, significant 
changes to BOQ’s leadership team were put in place.

•   The new team of highly experienced bankers are 
focused, energised and determined to make this 
organisation the best it can be.

OMBs

•   BOQ continues to maintain and support the growth of 
our unique Owner-Managed Branch network, whereby 
the branch manager is an experienced banker who 
owns the branch.

•   The Bank has been regularly engaging with its Owner-
Managers to discuss performance and risk and as 
a result there has been a refinement in the model 
structure and incentives provided.

•   Owner-Managers are also small business owners, who 
benefit from providing exceptional personal service in 
their local community for an extended period of time, 
so that there is longevity in the manager/customer 
relationship.

Culture

•   The new leaders of the organisation have launched a 
program of cultural change centred on how each and 
every employee can contribute to our business being 
fit, focused and different.

•   We are changing staff behaviours, work practices and 
processes so to fulfil our belief that banking should be 
simple and everyone deserves to deal with someone  
they can trust.

•   There is a real focus on accountability, delivery and 
performance while working collaboratively, by clearly 
defining roles and responsibilities and ensuring that 
our people are always acting appropriately and in an 
efficient manner.

•   Diversity and staff engagement continues to remain a 

focus at all levels across the organisation.

•   We will be relocating our Brisbane Support Centre in 

2014 to a new, innovative environment, which will help 
energise our culture by providing our people with an 
inspiring and exciting place to work.

BOQ ANNUAL REPORT 2012

11

Board

Neil Summerson  
Chairman of the Board
Independent Director

B Com, FCA, FAICD, FAIM – Age: 64  
Chair of the Nomination Committee 
and a member of both the Budget 
and Audit Committees.

Steve Crane  
Independent Director

B Com, SF Fin, FAICD - Age: 60
Chair of the Budget Committee and  
a member of the Risk Committee. 

Richard Haire 
Independent Director

FAICD, FAIM - Age: 54
Chair of the Audit Committee and  
a member of each of the Information 
& Technology, Risk and Investment 
Committees.

John Reynolds  
Independent Director

B Sc (Hons), Dip Ed FAICD, FAIM 
Director - Age: 69
Chair of the Investment Committee 
and a member of each of the 
Information & Technology, 
Nomination and Remuneration 
Committees. 

Biographies on each of the Board are available on the BOQ 
website or by contacting the Bank.

12

BOQ ANNUAL REPORT 2012

Stuart Grimshaw 
Managing Director and 
Chief Executive Officer

PMD, MBA, BCA - Age: 51

Roger Davis 
Independent Director

B.Econ (Hons), Master of 
Philosophy - Age: 60
Chair of the Risk Committee and 
a member of both the Audit and 
Corporate Governance Committees. 

Carmel Gray  
Independent Director

B Bus - Age: 63
Chair of the Corporate Governance 
Committee and a member of each of 
the Risk, Nomination and the Audit 
Committees

Michelle Tredenick  
Independent Director

B Sc Director - Age: 51
Chair of the Information & 
Technology Committee and 
a member of each of the 
Remuneration, Risk and the 
Investment Committees.

David Willis  
Independent Director

B Com, ACA, ICA Director - Age: 56
Chair of the Remuneration 
Committee and a member of both 
the Corporate Governance and 
Budget Committees. 

      Remuneration overview

Short-term
$

Post- 
employment
$

Other  
long-term
$

Termination 
benefits
$

Share based 
payments
$

Total
$

Executive Director

Stuart Grimshaw1

1,606,399

12,980

1,426

Non-Executive Directors

Neil Summerson

Steve Crane

Roger Davis

Carmel Gray

John Reynolds 

Michelle Tredenick

David Willis

Richard Haire2

Former Directors

Bill Kelty3

Executives

Jon Sutton4

Anthony Rose5

Peter Deans6

Brendan White7

Matthew Baxby8

Chris Nilon 

Renato Mazza

Former Executives

Ram Kangatharan9

Ewan Cameron10

Darryl Newton11

David Tonuri12

Keith Rodwell13

355,000

165,417

175,458

207,750

218,208

166,651

170,619

55,895

15,939

14,888

15,791

15,939

15,939

14,981

15,300

5,031

137,500

12,375

114,165

74,401

243,026

244,371

149,024

349,526

350,418

549,238

450,716

275,952

246,683

499,912

2,461

1,830

6,695

6,151

4,337

15,821

15,823

9,671

14,685

10,638

11,242

15,579

-

-

-

-

-

-

-

-

-

158

108

356

340

207

11,636

5,112

-

-

-

-

45,789

-

-

-

-

-

-

-

-

-

44,621

-

-

-

-

-

-

-

787,500

489,617

410,345

329.689

393,750

 Appointed 1 November 2011

1 
2     Appointed 18 April 2012
3   Retired 31 July 2012

4     Appointed 2 July 2012
5     Appointed 1 August 2012
6     Appointed 26 March 2012
7     Appointed 2 April 2012

8    Appointed 17 May 2012
9     Resigned 30 March 2012
10    Resigned 20 July 2012
11    Resigned 26 March 2012

193,237

1,814,042

-

-

-

-

-

-

-

-

-

211,375

143,083

31,104

399,210

126,947

85,342

148,563

370,939

180,305

191,249

223,689

234,147

181,632

185,919

60,926

194,496

333,169

219,422

496,062

829,072

471,058

597,325

639,916

(196,344)

2,619,566

(110,173)

(93,697)

(40,417)

(115,141)

850,576

624,941

558,324

900,515

12    Resigned 11 May 2012
13    Resigned 24 August 2012

BOQ ANNUAL REPORT 2012 13

 
 
 
 
 
Balance sheets

As at 31 August 2012

Assets

Cash and liquid assets

Due from other financial institutions

Other financial assets

Derivative financial instruments

Consolidated

Bank

2012
$m

670.5

119.7

5,689.4

276.1

2011
$m

433.2

131.9

5,348.0

148.1

2012
$m

227.7

23.5

5,776.9

276.1

2011
$m

269.6

25.9

5,215.7

126.8

Loans and advances at amortised cost

34,147.2

31,736.5

30,654.6

29,745.7

Current tax assets

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Other assets

Intangible assets

Investments accounted for using the equity method

Total assets

Liabilities

Due to other financial institutions

Deposits  

Derivative financial instruments

Accounts payable and other liabilities

Current tax liabilities

Provisions

Insurance policy liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity

Issued capital

Reserves 

Retained profits

Total Equity

14

BOQ ANNUAL REPORT 2012

0.7

-

31.0

125.7

120.9

554.6

22.2

-

-

31.0

41.7

104.4

580.0

28.7

1.5

933.1

26.1

104.9

277.9

59.3

-

-

933.1

25.3

42.6

251.9

70.6

-

41,758.0

39,900.8

38,361.6

36,707.2

177.8

31,171.9

169.2

29,626.6

177.8

169.2

31,288.7

29,875.2

253.0

450.4

-

44.1

73.5

264.1

429.1

79.4

30.2

77.6

6,688.1

6,651.0

-

-

130.3

404.8

-

33.5

-

895.3

2,553.6

197.5

387.1

79.8

21.5

-

1,123.8

2,340.2

38,858.8

37,327.2

35,484.0

34,194.3

2,899.2

2,573.6

2,877.6

2,512.9

2,660.1

106.2

132.9

2,899.2

2,153.3

115.4

304.9

2,573.6

2,666.0

2,162.8

105.1

106.5

2,877.6

81.8

268.3

2,512.9

       
5 year summary

$ millions (unless otherwise stated)

Shareholders’ equity: 

Issued capital 

Reserves and retained profits

Total equity

Financial position:

Total assets under management

Total loans under management 1

Total assets on balance sheet

Retail deposits

Wholesale deposits

Financial performance: 2
Statutory net profit/(loss)

Normalised underlying profit before tax 4

Less: Impairment on loans and advances  

Normalised cash profit before tax  

Normalised cash profit after tax 3

Shareholder performance:

Market capitalisation at balance date

Share price at balance date

Statutory ratios:

Net interest margin

Capital adequacy ratio

Cost to income ratio

Dividend payout ratio to ordinary shareholders 6

Net tangible assets per share

Fully franked ordinary dividend per share

Diluted earnings/(loss) per share

Return on average ordinary equity

Normalised ratios (cash basis): 4
Net interest margin 7

Cost to income ratio

Dividend payout ratio to ordinary shareholders 6

Diluted earnings per share

Return on average ordinary equity

2012 
$m

2,660.1

239.1

2,899.2

41,758.0

34,339.8

41,758.0

22,270.0

8,901.9

(17.1)

443.5

(401.0)

42.5

30.6

$2,331.4

$7.55

1.65%

12.6%

52.5%

n/a

$6.94

$0.52

(10.2c)

(0.7%)

1.67%

45.7%

n/a

7.9c

1.3%

2011 
$m

2,153.3

420.3

2,573.6

39,900.8

33,356.2

39,900.8

20,317.9

9,308.7

158.7

447.4

(200.5)

246.9

176.6

1,686.0

$7.48

1.63%

11.4%

47.0%

77%

$7.95

$0.54

60.3c

7.2%

1.65%

44.5%

69%

69.8c

8.0%

2010 
$m

2,057.6

347.2

2,404.8

38,811.3

32,003.1

38,597.8

18,083.3

10,005.2

181.9

379.0

(104.2)

274.8

197.0

2,120.3

$9.83

1.60%

11.7%

49.0%

62%

$7.47

$0.52

77.0c

8.9%

1.60%

45.8%

57%

83.4c

9.6%

2009 
$m

1,903.1

208.3

2,111.4

34,545.8

28,866.3

34,012.0

16,248.9

7,948.3

141.1

315.0

(66.0)

249.0

187.4

2008 
$m

1,439.4

251.5

1,690.9

30,912.5

26,291.8

29,883.2

13,984.5

6,052.0

138.7

250.8

(27.0)

223.8

155.4

2,327.7

$11.65

2,377.4

$15.86

1.56%

11.5%

58.8%

71%

$6.62

$0.52

74.4c

9.0%

1.56%

49.9%

53%

98.4c

11.8%

1.67%

11.0%

59.9%

79%

$6.01

$0.73

89.6c

11.6%

1.67%

56.1%

71%

99.9c

13.0%

 1  Before Collective Provision for impairment.
2  

 Presentation of financial performance has been changed from prior year so as 
to provide clear reconciliation between IFRS and non-IFRS measures.
3 
 Normalised cash profit after tax exclude significant items (tax effected).
4     Normalised underlying profit before tax is profit before impairment on loans 

and advances, significant items and tax. 

5    Excludes tax impact on significant items.
6    The current year dividend will be paid out of retained profits.
7    Excluding amortisation of fair value adjustments (acquisition).

BOQ ANNUAL REPORT 2012 15

Shareholder information

Share registry

Link Market Services Limited 
Level 15 
324 Queen Street 
Brisbane Qld 4000

Australia: 1800 779 639 
International: +61 2 8280 7626 
Facsimile: +61 2 9287 0303

Email: boq@linkmarketservices.com.au 
Website: linkmarketservices.com.au

Company details

Bank of Queensland Limited 
Level 17, BOQ Centre 
259 Queen Street 
Brisbane Qld 4000

Telephone: +61 7 3212 3333 
Investor Relations: +61 7 3212 3463 
Facsimile: +61 7 3212 3399

Website: boq.com.au 
Twitter: twitter.com/boq 
Facebook: facebook.com/BOQOnline

Customer Service

1300 55 72 72 (within Australia) 
+61 7 3336 2420 (overseas)

ABN 32 009 656 740 
ACN 009 656 740

C E N T R A L T R AI N  S T A -
N  S T R E E T

N

TI O
N

A

C

R

E

E

K

S

T

R

E

E

T

N  S T R E E T

U E E

Q

C  
R E
A

N  S T R E E T

N Z A
U
S Q

A

N

A

E

D

W

A

R

D

A L L

S

T

R

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W

I

N

E

T

T

E

C

R

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G

N

A

T

R

R

D

E

E

H

I
L

T

O

N

A

E LIZ

N

B E T H  S T R E E T

T T E S T R E E T

R L O

A

H

C

N  S T R E E T  M

E E

U

Q

2012 AGM

BOQ’s Annual General Meeting will be held at the Hilton, on 
Thursday, 13 December 2012 (registration commences at 
9.15am). Enter the Hilton either via the Queen Street Mall or 
190 Elizabeth Street, Brisbane. 

16 BOQ ANNUAL REPORT 2012

    
  
 
 
 
 
Heading
Financial report

Appendix 4E 18
Financial summary 20
Corporate governance 22

Contents

Statutory financial report:
Directors’ report 27
Lead auditor’s independence declaration 54
Statements of comprehensive income 55
Balance sheets 56
Statements of cash flows 57
Statements of changes in equity 58
Notes to the financial statements 62
Directors’ declaration 122
Independent auditor’s report to the members 123
Supplementary information:
Shareholding details 124
Annexure A 127

BOQ ANNUAL REPORT 2012

17

Appendix 4E 

Preliminary final report  
For the year ended 31 August 2012

1.  Company details and reporting period
Name of entity: 
Bank of Queensland Limited

ABN:   

Reporting Period    

32 009 656 740

31 August 2012

Previous corresponding period  31 August 2011

2.  Results for announcement to the market

Revenues from ordinary activities 

Loss from ordinary activities after tax attributable to members

Net loss for the period attributable to members

Dividends 

Interim ordinary dividend – paid

Final ordinary dividend – payable

Semi-annual dividend – Perpetual Equity Preference Shares (PEPS) – paid

Semi-annual dividend – Perpetual Equity Preference Shares (PEPS) - payable

Previous corresponding period
Interim ordinary dividend

Final ordinary dividend

Semi-annual dividend on – Perpetual Equity Preference Shares (PEPS)

Semi-annual dividend on – Perpetual Equity Preference Shares (PEPS)

Up

Down

Down

1%

111%

111%

to

to

to

$m

804.3

17.1

17.1

Amount per 
security

Franked amount 
per security 

26c

26c

234c

217c

26c

28c

246c

250c

26c

26c

234c

217c

26c

28c

246c

250c

Record date for determining entitlements to the ordinary dividend

21 November 2012

3.  Statements of comprehensive income with notes to the statements
Refer to page 53 of the 2012 Profit Announcement and accompanying notes.

4.  Balance Sheets with notes to the statements
Refer to page 54 of the 2012 Profit Announcement and accompanying notes.

5.  Statements of cash flows with notes to the statements
Refer to page 55 of the 2012 Profit Announcement and accompanying notes.

6.  Dividends
Refer to page 77 of the 2012 Profit Announcement and accompanying notes.

7.  Dividend reinvestment plan
The Bank of Queensland Dividend Reinvestment Plan provides shareholders with the opportunity to convert all or part of their entitlement to a dividend into new shares.  Shares are issued 
under the Plan at a discount of 2.5% on the arithmetic average of the daily volume weighted average share prices of the Bank’s shares sold on the Australian Securities Exchange during 
the ten trading day period commencing on the second trading day after the Record Date.  Shares issued are fully paid and rank equally with existing fully paid ordinary shares.  

There is no foreign sourced dividend.

The last date for election to participate in the Dividend Reinvestment Plan is 21 November 2012.

The date of payment for the final ordinary dividend is 8 December 2012.

8.  Statements of changes in equity
Refer to page 56 of the 2012 Profit Announcement and accompanying notes.

18

BOQ ANNUAL REPORT 2012

       
 
 
 
9.  Net tangible assets per share
•	

31	August	2012	-	$6.94

•	

31	August	2011	-	$7.95

10. Entities over which control has been gained or lost during the period
•	

Series	2004-1	REDS	Trust	was	closed	on	28	December	2011.

•	

•	

Series	2012-1E	EHP	REDS	Trust	was	opened	on	24	May	2012.

Series	2008-1E	EHP	REDS	Trust	was	closed	on	13	July	2012.

11.  Associates and joint venture entities
Refer to page 130 of the 2012 Profit Announcement and accompanying notes.

12. Other significant information
Not applicable

13. Accounting standards used for foreign entities
The financial report is a general purpose financial report that has been prepared in accordance with Australian Accounting Standards (including Australian Accounting Interpretations) and 
other authoritative pronouncements of the Australian Accounting Standards Board and the Corporations Act 2001.

14. Commentary on the results for the year
Refer to page 21 of the 2012 Profit Announcement.

15. Status of audit
The attached Statutory Financial Report has been audited. 

16. Dispute or qualifications if not yet audited
Not applicable

17.  Dispute or qualifications if audited
Not applicable

Melissa Grundy 
Company Secretary

18 October 2012

BOQ ANNUAL REPORT 2012 19

Financial Summary 

2012 
$m

2,660.1

239.1

2,899.2

41,758.0

34,339.8

41,758.0

22,270.0

8,901.9

(17.1)

47.7

30.6

443.5

(401.0)

42.5

(11.9)

30.6

2011 
$m

2,153.3

420.3

2,573.6

39,900.8

33,356.2

39,900.8

20,317.9

9,308.7

158.7

17.9

176.6

447.4

(200.5)

246.9

(70.3)

176.6

2,331.4

7.55

$1,686.0

$7.48

1.65%

12.6%

52.5%
n/a

$6.94

$0.52

(10.2c)

(0.7%)

1.67%

45.7%

n/a

7.9c

1.3%

1.63%

11.4%

47.0%
77%

$7.95

$0.54

60.3c

7.2%

1.65%

44.5%

69%

66.7c

8.0%

Year Ended

2010 
$m

2,057.6

347.2

2,404.8

38,811.3

32,003.1

38,597.8

18,083.3

10,005.2

181.9

15.1

197.0

379.0

(104.2)

274.8

(77.8)

197.0

2,120.3

$9.83

1.60%

11.7%

49.0%
62%

$7.47

$0.52

77.0c

8.9%

1.60%

45.8%

57%

83.4c

9.6%

2009 
$m

1,903.1

208.3

2,111.4

34,545.8

28,866.3

34,012.0

16,248.9

7,948.3

141.1

46.3

187.4

315.0

(66.0)

249.0

(61.6)

187.4

2008 
$m

1,439.4

251.5

1,690.9

30,912.5

26,291.8

29,883.2

13,984.5

6,052.0

138.7

16.7

155.4

250.8

(27.0)

223.8

(68.4)

155.4

2,327.7

$11.65

2,377.4

$15.86

1.56%

11.5%

58.8%
71%

$6.62

$0.52

74.4c

9.0%

1.56%

49.9%

53%

98.4c

11.8%

1.67%

11.0%

59.9%
79%

$6.01

$0.73

89.6c

11.6%

1.67%

56.1%

71%

99.9c

13.0%

Shareholders’ Equity:

Issued capital

Reserves and retained profits

Total Equity

Financial Position:
Total assets under management
Total loans under management(1)
Total assets on balance sheet

Retail deposits

Wholesale deposits

Financial Performance:(2)
Statutory net profit/(loss)
Add: Significant items(3)
Normalised cash profit after tax(3) 

Normalised underlying profit before tax(4)

Less: Impairment on loans and advances  

Normalised cash profit before tax  

Tax expense(5)
Normalised cash profit after tax(3)

Shareholder Performance:
Market	capitalisation	at	balance	date

Share price at balance date

Statutory Ratios:
Net interest margin

Capital adequacy ratio

Cost to income ratio
Dividend payout ratio to ordinary shareholders(6)
Net tangible assets per share

Fully franked ordinary dividend per share

Diluted earnings / (loss) per share

Return on average ordinary equity

Normalised Ratios (cash basis):(4)
Net interest margin(7)

Cost to income ratio
Dividend payout ratio to ordinary shareholders(6)
Diluted earnings / (loss) per share

Return on average ordinary equity

20

BOQ ANNUAL REPORT 2012

      (1) 

Before Collective Provision for impairment. 

(2)  

Presentation of financial performance has been changed from prior year so as to provide clear reconciliation between IFRS and non-IFRS measures. 

(3) 

Normalised cash profit after tax exclude significant items (tax effected): 

Amortisation of customer contracts

Hedge ineffectiveness

Government guarantee break fee

Integration / Due diligence costs

Amortisation of fair value adjustments

Asset Impairment (software)

Flood impact

Legacy issues

Restructuring costs

Total

(10.5)

(3.3)

(2.2)

(1.0)

(3.9)

(6.6)

-

(14.9)

(5.3)

(47.7)

(6.2)

1.0

(4.3)

(4.1)

(3.5)

-

(0.8)

-

-

(17.9)

(4)    Normalised underlying profit before tax is profit before impairment on loans and advances, significant items and tax. These significant items are detailed above.

(5)    Excludes tax impact on significant items. 

(6)    The current year dividend will be paid out of retained profits. 

(7)    Excluding amortisation of fair value adjustments (acquisition). 

Financial Performance
In assessing financial performance, Bank of Queensland Limited (“the Bank”) discloses the net profit/(loss) after tax on both a ‘Statutory basis’ and a ‘Normalised Cash basis’. The 
Statutory basis is prepared in accordance with the Corporations Act 2001 and the Australian Accounting Standards, which comply with International Financial Reporting Standards (IFRS). 
The	Normalised	Cash	basis,	which	is	a	non-statutory	measure,	is	used	by	Management	to	present	a	clear	view	of	the	Bank’s	underlying	operating	results.	This	excludes	a	number	of	items	
that introduce volatility and / or significant distortions of the Bank’s current period performance, and allows for a more effective comparison of the Bank’s performance across reporting 
periods and against peers. These items, such as amortisation of intangibles from acquisition, and accounting for economic hedges, are calculated consistently year on year and do not 
discriminate between positive and negative adjustments. The Bank also uses the non-statutory measure of ‘Normalised Underlying Profit’, which represents the Normalised Income less 
Normalised Operating Expenses, to provide users with a view on the underlying growth rate of the business before bad debt and tax expenses, which often carry volatility between periods.

These non-statutory measures have not been subject to review or audit.

BOQ ANNUAL REPORT 2012 21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance

Overview
Directors	and	Management	of	the	Bank	are	committed	to	excellence	in	corporate	
governance.  In striving to achieve its objectives, the Bank endeavours to be a bank that 
looks after its staff, values and services customers, rewards its shareholders and partners 
with the community.

Corporate governance is not just about compliance, but about our values and our 
behaviour.  We believe in excellence in corporate governance because it is in the best 
interests of the Bank and all of its stakeholders.

The Board has over many years developed and implemented policies and practices which 
at the time of publishing this statement are consistent with the applicable ASX Corporate 
Governance Principles and Recommendations, Second Edition with 2010 Amendments 
('Principles') updated by the ASX Corporate Governance Council in 2010, and the 
corporate governance standards set out in Australian Prudential Standard (APS) 510 
"Corporate Governance". 

In addition, the Board has adopted a fit and proper policy as required by APS 520 "Fit 
and Proper", which sets out the requirements for regulated authorised deposit-taking 
institutions to assess the competencies and fitness for office of persons appointed as 
directors, senior managers and auditors.  The Bank’s subsidiaries St Andrew's Insurance 
(Australia) Pty Ltd and St Andrew's Life Insurance Pty Ltd are subject to APRA's prudential 
supervision as insurance companies and subject to similar Corporate Governance and Fit 
and Proper standards as those applicable to authorised deposit-taking institutions.  The 
Bank’s group policies comply with all of these standards.

The Corporate Governance Committee is responsible for reviewing the Bank’s corporate 
governance framework and policies.  As part of its process of continual improvement, the 
Bank has carried out a full review of all of its corporate governance policies during the year, 
and where necessary, has refined its code, policies and charters. 

 •

 •

 •

 •

 •

 •

 ensuring that areas of significant business risk are identified and effectively 
managed;

monitoring the effectiveness of risk management practices;

	setting	targets	for	and	assessing	the	performance	of	the	Managing	Director;	and

establishing Board committees.

	Certain	powers	are	delegated	to	the	CEO	(also	Managing	Director)	and	senior	
management including:

 •

 responsibility for day to day management of the Bank within the overall strategies 
and frameworks approved by the Board including the following:

 x

 x

 x

 x

 x

 x

 x

 x

 x

developing strategy for approval by the Board;

financial and capital management and reporting;

operations;

information technology;

marketing the current business of the Bank and acquiring new business;

customer relationship service;

 developing and maintaining key external relationships, including with 
investors, media, analysts and industry participants;

 human resources, people development, performance and the creation of a safe 
and enjoyable workplace; and

credit;

reporting to the Board on the performance of the Bank and its management; and

performing duties that are delegated by the Board.

The	Board	undertakes	an	annual	performance	review	of	the	Managing	Director.		
Management	has	a	program	for	annual	performance	reviews	for	all	levels	of	management.		
The review program includes the annual setting of key performance indicators at the start of 
the financial year and a formal evaluation against those indicators at the conclusion of the 
financial year.  Reviews have been carried out in accordance with the program for all levels 
of	management,	including	the	Managing	Director.	

An induction program exists for all staff.

The powers of the Board are also governed by the Bank’s constitution.  The Bank intends to 
seek shareholder approval for the adoption of a new constitution at the 2012 annual general 
meeting.  A copy of the current and proposed new constitution are available on the Bank’s 
website at the following address: www.boq.com.au/aboutus_corporate_governance.htm

The Board has established the following Committees:

 •

Audit Committee

 •

Risk Committee

 •

 •

Nomination Committee

 •

Budget Committee

 Corporate Governance 
Committee

 •

 Due Diligence 
Committee

 •

 •

 Remuneration 
Committee

 Information & 
Technology Committee

 •

Investment Committee

A separate Charter has been prepared for each Committee and is reviewed at least annually.

The composition of the Board Committees is reviewed annually.  Details of the current 
membership of the Board Committees are contained in the Directors’ Report.

The Bank’s key policies, Board and Committee charters and a checklist detailing its 
compliance with the Principles appear on the Company’s website at the following address: 
www.boq.com.au/aboutus_corporate_governance.htm

The Bank is required to disclose in this report the extent to which it has followed the best 
practice recommendations in the Principles throughout the 2011/2012 financial year.  
The Bank has followed those recommendations throughout the year.  A summary of the 
Bank's corporate governance policies and practices, organised in order of the Principles, 
is set out below.

Principle 1: Lay solid foundations for management 
and oversight
Board and Management

The Board Charter sets out the key governance principles adopted by the Board in 
governing the Bank.  There is a functional difference between the Board's role and 
responsibilities and that of management which is recognised in the Board Charter.

The responsibilities of the Board include:

 •

the overall corporate governance of the Bank including:

 x

 x

 x

overseeing regulatory compliance;

ensuring the Bank observes appropriate ethical standards; and

achievement of the Bank's values.

 •

 •

 the overall strategy and direction of the Bank, including approving, monitoring and 
reviewing strategic, financial and operational plans; 

	the	appointment	of	the	Managing	Director,	including	the	delegation	of	powers	to	the	
Managing	Director	within	authorised	discretionary	levels;

 •

succession planning, including Board and Committee composition.

In order to fulfil these responsibilities, the Board reserves to itself certain powers including:

 •

 •

 •

 reviewing and approving the Bank's strategic plan at least annually, approving 
budgets and reviewing and approving financial results;

determining dividend policy;

dealing	with	matters	outside	discretions	conferred	on	the	Managing	Director;

22

BOQ ANNUAL REPORT 2012

      Principle 2: Structure the Board to add value
Board Structure

The Board currently has nine Directors (including the Chairman) eight of whom are 
non-executive	Directors	(Mr	William	Kelty	retired	from	the	Board	on	31	July	2012).		
The	Managing	Director,	appointed	on	1	November	2011,	is	an	executive	Director.	

Skills & Experience

The Board considers that individually and collectively, the Directors have an appropriate 
mix of skills, qualifications and experience to enable them to appropriately discharge their 
duties effectively.  

The Board proactively plans ahead a number of years to ensure that membership 
contains a diverse range of skills and experience that are relevant to the business 
undertaken by the Bank, both now and into the future.  As part of this process, a board 
skills matrix is used which addresses factors such as age, gender, location of residence, 
professional network, and professional experience and qualifications, in order to promote a 
diverse range of views.

The Board seeks to ensure that its members have a diverse range of skills and experience 
that reflect the breadth of operation of the Bank’s business and its future strategy.  
Accordingly, the Board has been structured to include suitably qualified men and women 
with experience in financial markets, insurance, banking, funds and wealth management, 
strategy, superannuation, information technology and agribusiness.  Several members also 
hold directorships on other ASX-listed entities.  

The skills and experience of the Directors and their length of service, membership of Board 
committees and record of attendance at meetings, are set out in the Directors’ Report.

Prior to commencement, all new directors sign formal letters of appointment. The Bank 
provides an induction program for new Board members. 

Every Director and Committee of the Board has the right to seek independent professional 
advice in connection with carrying out their duties at the expense of the Bank. Prior written 
approval of the Chairman is required.

Nomination

The Board seeks to ensure that it has an appropriate mix of skills and diversity in its 
membership.  The Nomination Committee monitors the skills and experience of existing 
Directors and the balance between experience and new skills, which may lead to 
consideration of appointments of new Directors. 

The names and qualifications of those appointed to the Nomination Committee, and 
number of meetings of the Nomination Committee, during the financial year are set out in 
the Directors’ Report. 

The Charter of the Nomination Committee, which details its duties, objectives, 
responsibilities and membership requirements, appears on the Bank’s website at the 
following address: 

www.boq.com.au/aboutus_corporate_governance.htm

When appointing a new Director, the Board considers the need to balance the skills, 
tenure, experience, diversity and perspectives of its directors as a whole, and endeavours 
to achieve an appropriate mix of these factors to enable the Board to facilitate achievement 
of the Group's strategic goals.  Potential candidates for board positions are sourced 
using the Board’s contacts and market intelligence, as well as through the services of 
specialist external advisers.  When considering whether to support an incumbent Director’s 
nomination for election or re-election, the Board considers that Director’s performance to 
date, and the skills, experience and diversity that the Director brings to the Board.

Fit & Proper

All new and existing Directors are subject to assessment of their fitness and propriety to 
hold office, both at the time of initial appointment and then annually, under the Bank's 
fit and proper policy.  This policy was established under APS 520 and the equivalent 
standards GPS 520 and LPS 520 that apply to the Bank's APRA-regulated insurance 
subsidiaries.  This involves an assessment of the Director's qualifications and experience 
against documented criteria for the competencies required for the office.  The assessment 
includes checks on the Director's propriety such as police checks and bankruptcy checks.

Independence

The Board assesses Director independence prior to initial appointment and then on at 
least an annual basis, or, if it feels it is warranted, depending upon disclosures made by 
individual Directors.

It is the responsibility of the Board to determine the independence of Directors in 
accordance with the Policy and the Board has assessed that all of the current non-executive 
Directors are “independent”.

In reaching its decision regarding individual director independence, the Board reserves 
the right (except in the case of the Audit Committee membership) to consider a director to 
be independent even through they may not meet one or more of the specific thresholds or 
tests set out in the document, having regard to the underlying policy of the independence 
requirement and the qualitative nature of the director’s circumstances.

The basis of the Board's assessment is its independence policy which takes into account 
whether Directors have relationships with the Bank, its shareholders or advisers which are 
likely to materially interfere with the exercise of the Director's unfettered and independent 
judgment, having regard to all the circumstances.  The Bank has established both 
quantitative and qualitative guidelines to determine the materiality, which include the value 
of	a	contractual	relationship	being	the	greater	of	$500,000	or	5%	of	the	other	company’s	
consolidated gross revenues and the strategic importance of the relationship.  A copy of the 
policy is available on the ‘Corporate Governance’ page on the Bank’s website.

The Board Charter requires that all Directors bring an independent mind to bear on all 
matters coming before the Board for consideration.

The Bank does not consider that the length of service on the Board of any of the 
independent Directors is currently a factor affecting the Director's ability to act 
independently and in the best interests of the Bank.  The Board generally judges 
independence against the ability, integrity and willingness of the Director to act, and places 
less emphasis on length of service as a matter which impairs independence.

Board and Director Performance

The Bank conducts its business in a complex and constantly changing regulatory and 
business environment.  It is important that the Board review its own performance and that 
of its Committees from time to time, with the objective of achieving and maintaining a high 
level of performance in such an environment.  

Under the Board Performance Review and Renewal Policy, the performance of the Board as 
a whole, each Director and the Chairman is assessed annually.  While the Board believes 
in the value of a review, it does not consider that a full-scale review is necessarily required 
every year, and in the years in which this does not occur, a review is conducted internally 
and progress against any recommendations arising from the most recent externally 
facilitated review are considered, together with any new issues which may have arisen.

The Chairman meets at least once a year with each individual Director to discuss board 
performance and the individual Director’s performance, and at least once a year on a 
formal	basis	with	the	Managing	Director	to	discuss	management’s	view	of	the	Board’s	
performance, level of interaction with and support of management.  Informal meetings 
on	such	matters	are	held	between	the	Chairman	and	the	Managing	Director	throughout	
the year.  

The evaluation of director performance will have regard to factors including the following:

 •

 The expectation that each Director will actively seek a full appreciation of the 
business of the Bank (or subsidiary, as applicable) including key business drivers, 
the risks facing the Bank (or subsidiary) and applicable risk management policies, 
the regulatory environment in which the company operates and banking, finance and 
insurance sector issues (as applicable to the company);

 •

 Actively participate in open, honest discussion and bring an independent mind to 
bear on matters before the Board;

 •

 The expectation that Directors and the Board as a whole will perform their duties:

 x

 x

 x

in the interests of shareholders and other stakeholders;

 in a manner consistent with the Bank’s core values of passion, achievement, 
courage, integrity and teamwork; and

in accordance with the duties and obligations imposed by applicable laws.

 •

Attendance at briefings, seminars and ongoing training programs.

BOQ ANNUAL REPORT 2012 23

Corporate Governance 
(continued)

Principle 2: Structure the Board to add value (continued)
Board and Director Performance (continued)

The Bank recognises that gender diversity is an important component to achieve its goals, 
and fully supports the ASX recommendations on diversity.  The Bank’s current objectives 
and targets for diversity include:

In addition, the Chairman is available to the Board and to senior executives at any time to 
discuss Board performance.  

During the 2011/12 financial year, the Board engaged an independent external facilitator 
to undertake a review of the Chair, the Board as a whole, and all Committees and their 
respective Chairs.  A review of individual directors was undertaken internally.

The rationale for the review was to allow the Chairman and the Board to obtain an objective 
view of the operations of the Board and its Committees.  As part of this process, the 
facilitator sought and obtained input from each Director and certain members of senior 
management through the completion of interviews and an online questionnaire.  

Based on the information provided and material reviewed, the external facilitator rated the 
Board’s and Committee’s practices across a range of criteria including, the effectiveness 
of the Board and Committees, the performance and leadership of the Chair and the 
Committee Chairs, and the quality of meetings (including issues such as, the effectiveness 
of agendas and papers, the working relationship between the Committee and management 
and the performance of Committee members).  A comprehensive report, detailing the 
findings of the review and recommending areas for discussion and improvement, was 
presented to the Board.  The Board and management have worked actively to respond to 
the issues identified.  

The Board considers that the benefits gained from the review include the improvement of 
Board processes and effectiveness.

Principle 3: Promote ethical and responsible 
decision- making
Code of Conduct

The Bank's Code of Conduct sets out the principles which all Directors, officers, 
employees, agents, owner-managers and their staff and contractors are expected to uphold 
in order to promote the interests of the Bank and its shareholders and drive its relationships 
with employees, customers and the community.  The Code details the Bank’s expectations 
regarding ethical standards, professionalism, respect for the law, conflicts of interest, 
confidentiality, environment and good corporate citizenship.  Through annual training and 
enforcement of the Code, the Bank actively promotes ethical and responsible decision-
making within the Bank.  

Securities Trading Policy

The Bank's Securities Trading Policy provides a framework to assist Directors, employees, 
owner-managers, agents and contractors of the Bank to understand their legal obligations 
with respect to insider trading.  The Bank’s Securities Trading Policy meets the 
requirements of the ASX Listing Rules.

Diversity

In order to attract and retain a diverse workforce, the Bank is committed to providing an 
environment in which all employees are treated fairly and equitably, and where diversity 
(gender, age, ethnicity, cultural background, impairment or disability, sexual preference, 
religion) is embraced, and to maintaining a workforce that reflects the diversity of the 
Australian population.

The Bank has established a group-wide Diversity Policy to reflect the Bank’s ongoing 
commitment to diversity.  A copy of the policy is available on the ‘Corporate Governance’ 
page on the Bank’s website. In line with this commitment, the Bank’s policy is to value the 
differences that a diverse workforce brings and to provide a workplace where:

 •

 •

 •

 •

 •

 •

Everyone is valued and respected for their skills, experiences and perspectives;

 Structures, policies and procedures are in place to assist employees to balance their 
work, family and other responsibilities effectively;

Decision-making processes in recruitment take account of diversity;

Employees have access to opportunities based on merit;

The culture is free from discrimination, harassment and bullying; and

Employment decisions are transparent, equitable and procedurally fair.

 •

 •

 •

 •

increasing the representation of women on its Board;

 continuing to grow the number of women in senior roles, with a target of 25% of 
women	in	senior	management	roles	by	2015.		Senior	Management	roles	are	defined	
as	Levels	1-4	of	the	Bank’s	occupational	categories,	being	Managing	Director,	Group	
Executive,	General	Manager	or	Head	of	Division;

encouraging the participation of women in leadership programs;

 encouraging women to participate in the Bank’s Intern Program, to support the 
development of women in professional and management roles; and

 •

ensuring gender is not a factor in remuneration.

In the current reporting period, the Bank commenced a restructure under which a number 
of the Group Executive team changed.  The number of women in senior management did 
not	increase	in	the	2011/12	financial	year,	but	the	Board,	Managing	Director	and	Group	
Executives, have a continued focus on gender diversity and are aware that further work 
must be done to drive the changes necessary to achieve a more diverse workplace and the 
Bank’s stated diversity targets.

Women currently constitute 57% of the Bank’s total workforce (57.7% in 2010/11).  During the 
year, the Bank employed 162 staff on a part-time basis (equating to 9.9% of the total workforce), 
92% of which were women, and 50 staff on a casual basis (86% of which were women).  

The Bank’s diversity objectives and targets are:

 •

 •

 •

 •

there are two women on the Board;

there are 14% of women in senior management roles (17.9% in 2010/11);

62% of participants in the Bank’s management training are women;

 30% of participants in the Bank’s leadership development program, which was 
established in 2009 and is run over a 12 month period, are women (47% in 
2010/11); and

 •

The Bank did not conduct an intern program in the 2011/12 year (33% in 2010/11). 

As	a	result	of	the	current	performance,	diversity	is	a	key	focus	of	Management.

During the 2011/12 financial year, the Bank established many of the necessary platforms 
on which it can build a more flexible and diverse workplace.  The Board and Executive 
team received diversity training and unconscious bias training commenced for senior 
management.  External consultants have been engaged to work with the Executive team and 
develop strategies to move the program forward.

The Bank’s Remuneration Committee annually assess the Bank’s progress against diversity 
targets and objectives, including the representation of women at levels within the organisation.

The Bank is committed to facilitating the inclusion of women in all ranks within the 
organisation, and removing barriers that may restrict career progression.  To support this 
position, the Diversity Policy stipulates that selection process for board and senior management 
appointments is to involve the creation of a short-list identifying potential candidates for the 
appointment which must include at least one female candidate wherever possible.

Furthermore, the Bank has taken the following steps to enhance diversity:

 •

 •

 •

 •

 •

 •

 •

commenced a pilot program for the development of women in the organisation;

enhanced its recruitment and remuneration management processes;

 improved its policies and processes for dealing with harassment and discrimination 
complaints;

enhanced its family friendly terms and conditions of employment;

 established a structure for considering flexible work arrangements (including the 
ability for employees to purchase up to an additional two weeks annual leave per 
year) and refined the processes for dealing with these requests;

 taken steps to ensure parental leave arrangements are attractive and supportive of 
parents needs; and

 reviewed job advertising to ensure that it is aimed at attracting a wide pool 
of candidates.

24

BOQ ANNUAL REPORT 2012

      Principle 4: Safeguard integrity in financial reporting
Audit Committee

The Audit Committee is comprised in accordance with the recommendations in the 
Principles and the requirements of APS 510, GPS 510 and LPS 510.  

The Audit Committee assists the Directors in discharging the Board’s responsibilities 
of oversight and governance in relation to financial and audit matters.  The Committee 
operates under a Charter approved by the Board, and is responsible for reviewing and 
making recommendations to the Board on the following issues:

 •

 •

 The Board is responsible for appointing the External Auditor, subject to shareholder 
approval; and

 Upon engagement, the External Auditor will have unfettered access to management, 
staff, records and company facilities, and is permitted reasonable, agreed time to 
conduct the audit.

The officers who perform a Chief Executive Officer function and a Chief Financial Officer 
function state in writing to the Board that the Bank's financial reports present a true and fair 
view, in all material respects, of the Bank's financial condition and operational results in 
accordance with the relevant accounting standards.

 •

 •

 •

 •

 •

External financial reporting, APRA and ASIC reporting requirements;

Adequacy of the external audit and the independence of the external auditor;

 The internal audit procedures, scope of the internal audit work program, and 
management’s responsiveness to findings from the internal audit process;

Actuarial engagements and independence; and

The results of the Credit Risk review process. 

The Audit Committee will refer to the Risk Committee any matters that have come to the 
Committee’s attention that are relevant for the Risk Committee for noting and consideration, 
or which should be dealt with by that Committee.

The Audit Committee comprises non-executive members of the Board with the majority of 
members being independent directors.  The Audit Committee is chaired by an independent 
director, who is not the Chairman of the Board and has at least three members.  The 
Committee’s charter requires that at least one member must have professional accounting 
or financial management expertise.  The names and qualifications of those appointed to the 
Audit Committee, and number of meetings of the Audit Committee during the financial year 
are set out in the Directors’ Report.

The Bank has established an Auditor Independence Policy, which is available on 
the website and requires the External Auditor to comply with the requirements of the 
Corporations Act 2001, APRA Prudential Standard APS 510 ‘Governance’ and Accounting 
and Ethical Standards Board APES 110 – Code of Ethics for Professional Accountants, 
section 290 ‘Independence’.  The policy requires that the lead partner and review partner 
of the External Auditor is rotated so that neither role is performed by the same partner for 
more than 5 years, or more than five years out of seven successive years.

The Bank has an External Auditor Evaluation Policy, and under this policy, the Audit 
Committee provides feedback to the Board annually in relation to the performance, 
capability and service provided by the External Auditor.  

The External Auditor contributes to the safeguarding of the integrity of the Bank’s financial 
reporting.  Accordingly, the Bank considers that the External Auditor must demonstrate the 
following attributes:

 •

 •

 •

 •

 •

 Be an internationally recognised and respected accountancy firm which has access 
to expert accounting standards research and sufficient resources and technical 
expertise to carry out the engagement;

	Have	partners	and	staff	that	possess	professional	standing	and	appropriate	skills,	
knowledge and experience;  

An ability to provide high audit quality control processes and efficient audit services;

Independence; and

An ability to satisfy the terms of the Fit & Proper Policy.

The procedure adopted for the selection and appointment of the External Auditor may vary 
from time to time. The selection process may involve firms tendering by invitation or by the 
Bank holding an open tender.  

Key	aspects	of	the	External	Auditor	selection	and	appointment	process	are	as	follows:

 •

 •

 The Audit Committee will annually review the External Auditor's performance and 
independence and periodically benchmarks the cost and scope of the external 
audit engagement;

 The Audit Committee, in consultation with management, will approve the scope of 
the audit, the terms of the annual engagement letter and audit fees;

Principle 5: Make timely and balanced disclosure
The	Bank’s	Market	Disclosure	Policy	provides	a	framework	to	assist	the	Bank	in	achieving	
its aims of keeping the market informed of material information and enhancing its 
communication with the market, thereby ensuring its compliance with legal requirements.

The Bank is committed to creating and maintaining an informed market in its securities 
and enhancing corporate governance by encouraging a culture of transparency in relation 
to its corporate activities.  The Bank will also provide relevant information to media 
organisations, to ensure the broadest possible communication with investors and the 
general market.

The	Managing	Director	and	the	Company	Secretary	are	responsible	for	communications	
with the ASX.  Continuous disclosure is a permanent item on the agenda for Board 
meetings.  All announcements made by the Bank to the ASX are accessible via the 
Bank's website.

Principle 6: Respect rights of shareholders
The Bank's Investor Relations Policy is designed to promote effective communication with 
shareholders, provide them with ready access to balanced, understandable information 
about the Bank and simplify their participation at general meetings.  This policy is in 
addition	to	and	designed	to	enhance	the	Bank's	Market	Disclosure	Policy.

All information released to the market and the media is available via the Bank's website.  
Speeches and presentations for significant conferences and meetings will also be posted 
on the website, and webcast or teleconferenced where possible.  Shareholders can access 
the last three years’ press releases and market announcements, and financial data, on 
the website. 

Feedback from shareholders is also welcomed through the Bank's branch network or 
through the 'contact us' page on the Bank's website. 

Principle 7: Recognise and Manage Risk
The Board believes that risk management is a critical part of the Bank's operations and a 
comprehensive	risk	management	program	has	been	developed.	Management	of	risk	is	a	
key function of the Risk Committee under its Charter, a copy of which is available on the 
‘Corporate Governance’ page of the Bank’s website.  

The Risk Committee is a sub-committee of the Board of Directors and assists the Board 
to discharge its responsibilities to oversee the risk profile and recommend the risk 
management framework of the Bank to the Board.  The Risk Committee is responsible for 
performing its duties in accordance with its Charter and making recommendations to the 
Board on the effective discharge of its responsibilities for the key risk areas below and for 
the management of the Bank's compliance obligations.

The Committee recommends to the Board the parameters of the Bank’s risk management 
strategy, monitors the Bank’s risk profile with regard to risk appetite, determines the 
appropriate level and quality of capital by annual review and approval of the Bank’s ICAAP 
Policy to be implemented by management, and oversees risks inherent in the Bank’s 
operations.  Such oversight will include (but is not limited to) the following categories of 
risk and matters as applicable to the business operations and risk management framework:

 •

 •

	Market	risk,	which	includes	the	risk	of	loss	due	to	changes	in	the	general	level	of	
market prices, positions in interest rates, equity prices, foreign exchange rates and 
commodities, or other factors specific to the Bank; 

 Liquidity risk, which is the risk that the Bank, although balance sheet solvent, cannot 
meet or generate sufficient cash resources to meet its payment obligations in full as 
they fall due, or can only do so at materially disadvantageous terms;

BOQ ANNUAL REPORT 2012 25

Corporate Governance 
(continued)

Principle 7: Recognise and Manage Risk (continued)
 •

 Balance Sheet risk, which refers to the variability in value of interest rate products 
held by the Bank as a result of changes in interest rates (liquidity, capital positioning, 
securitisation, asset and liability composition all influence Balance Sheet risk);

 •

 •

 •

 Credit risk, being the risk that borrowers and transactional counterparties will 
default on their obligations, and includes the risk of loss of value of assets due to 
deterioration in credit quality;

 Operational risk, which is the risk of loss resulting from inadequate or failed internal 
processes, people and systems or from external events;

 Compliance risk, being the risk to earnings of capital arising from violations of 
or non-conformance with laws, rules, regulations, prescribed practices or ethical 
standards.  It also includes overseeing the establishment and maintenance of 
risk-based controls to mitigate the risks associated with money laundering and 
terrorism financing; and

Further information in relation to remuneration is contained in the Remuneration Report.

The Bank’s Securities’ Trading Policy provides that all employees are strictly prohibited 
from entering into hedging arrangements (the use of financial products to protect against 
or limit the risk associated with equity instruments such as shares, securities or options) 
in relation to the unvested employee shares, securities or options received as part of 
their performance-based remuneration, whether directly or indirectly.  Any employee who 
attempts to hedge unvested shares, securities or options renders those instruments liable 
to	forfeiture.		Key	management	personnel	are	prohibited	from	hedging	any	shares	or	
securities of Bank of Queensland Limited or its subsidiaries.

Website

The following documents appear in the Corporate Governance section of the Bank’s 
website, at the following address: 

www.boq.com.au/aboutus_corporate_governance.htm 

 •

Other responsibilities, including the following:

 •

 Constitution (existing and proposed))

 •

Board Charter

 •

Policy on Independence of Directors

 •

 Board Performance Review and 
Renewal Policy 

 •

 Corporate Governance Committee 
Charter

 •

Audit Committee Charter 

 •

Risk Committee Charter

 •

Remuneration Committee Charter 

 •

Nomination Committee Charter 

 •

Information Technology Charter 

 •

Diversity Policy

 •

Market	Disclosure	Policy	

 •

Securities Trading Policy 

 •

Investor Relations Policy

 •

BOQ Group Fit and Proper Policy  

 •

Code of Conduct

 •

AML	/	CTF	Statement	

 •

Award Rights Plan

 •

	Senior	Management	Option	Plan	
–	SMOP	

 x

 x

 x

 x

 x

 Reviewing and monitoring the performance of other risk categories and types, 
such as “insurance risk”  (the risk of exposure to financial loss and inability to 
meet  liabilities due to inadequate or inappropriate insurance product design, 
pricing, underwriting, claims management or reinsurance management);

 Review of any changes anticipated for the economic and business 
environment, including consideration of emerging trends and other factors 
relevant to the Bank’s risk profile; 

 Oversight of APRA statutory reporting requirements pertaining to risk matters, 
and deal promptly with APRA reviews;

 Oversight of adequacy of internal risk monitoring and reporting requirements; 
and

 Regular liaison with the Chairperson of the Audit Committee on relevant audit 
matters that should come to the attention of the Risk Committee.

The	Bank	has	separate	risk	management	functions	in	Market	Risk,	Liquidity	Risk,	Balance	
Sheet Risk, Credit Risk, Operational Risk, and Compliance Risk which are reported to the 
Risk	Committee	through	the	Managing	Director	and	the	Chief	Risk	Officer.		Employees	are	
trained on important risk management techniques.

The names and qualifications of those appointed to the Risk Committee, and number 
of meetings of the Risk Committee during the financial year are set out in the 
Directors’ Report.

The Board has received a report from management as to the effectiveness of the Bank's 
management of its material business risks, that the declaration provided in accordance with 
section 295A of the Corporations Act is founded on a sound system of risk management 
and internal control, and that the system is operating effectively in all material respects in 
relation to financial reporting risks. 

Principle 8: Remuneration
The Remuneration Committee is charged with assisting the Board to discharge its 
responsibilities regarding the public reporting of remuneration information, remuneration 
policies, director fees and entitlements and other matters.  A copy of the Remuneration 
Charter is available on the ‘Corporate Governance’ page of the Bank’s website.  

The Remuneration Committee is comprised solely of non-executive directors and has 
been in place for the whole of the financial year.  The names and qualifications of those 
appointed to the Remuneration Committee, and number of meetings of the Remuneration 
Committee during the financial year are set out in the Directors’ Report.

The Board has approved a remuneration policy which is in accordance with the APRA 
requirements set out in APS 510 (see the Directors' Report).  The remuneration of the 
Board,	the	Managing	Director	and	senior	management	is	overseen	by	the	Remuneration	
Committee.  Non-executive Directors’ remuneration is distinguished from the remuneration 
of	the	Managing	Director	and	senior	managers.

Directors' retirement benefits were frozen in 2003 and the practice discontinued.  Directors 
are entitled on retirement to their accrued benefit as at 31 August 2003 (increased annually 
in line with CPI increases).

26

BOQ ANNUAL REPORT 2012

       
Directors’ Report

For the year ended 31 August 2012

The directors present their report together with the financial report of Bank of Queensland Limited ("the Bank") and of the Consolidated Entity, being the Bank and its controlled entities for 
the year ended 31 August 2012 and the auditor’s report thereon.

Directors
The directors of the Bank at any time during or since the end of the financial year are:  

Name, qualifications and independence status

Age

Experience, special responsibilities and other directorships

Neil Summerson 
B Com, FCA, FAICD, FAIM

Chairman 
Non-Executive Independent Director

Stuart Grimshaw 
PMD, MBA, BCA 

Managing	Director	&	Chief	Executive	Officer 
Executive Non-Independent Director 
(Appointed 1 November 2011)

Steve Crane 
B Com, SF Fin, FAICD, 

Non-Executive Independent Director

Roger Davis 
B.Econ. (Hons), Master of Philosophy

Non-Executive Independent Director

Carmel Gray 
B Bus

Non-Executive Independent Director

John	Reynolds 
B Sc (Hons),  Dip Ed, FAICD, FAIM

Non-Executive Independent Director

64

51

60

60

63

69

Neil Summerson is a Chartered Accountant with more than 40 years’ experience and is a past Chairman of 
the	Queensland	branch	of	the	Institute	of	Chartered	Accountants.	He	was	formerly	the	Queensland	Managing	
Partner	at	Ernst	&	Young.	He	is	a	Director	of	Australian	Made	Campaign	Limited,	Australian	Property	Growth	
Limited	and	Australian	Property	Growth	Fund.	He	is	a	former	Chairman	of	the	Brisbane	Water	Board	and	the	
Uniting	Healthcare	Group.	He	is	currently	Chairman	of	IDEC	Pty	Ltd,	Heuraka	Pty	Ltd	and	the	Glendower	Group	
of	Companies.	Mr	Summerson	has	been	a	Director	of	the	Bank	since	December	1996	and	was	appointed	
Chairman	on	20	August	2008.	Mr	Summerson	is	Chair	of	the	Bank’s	Nomination	Committee	and	a	member	of	
the Budget and Audit Committees.

Stuart	Grimshaw	joined	BOQ	in	November	2011	as	Managing	Director	and	Chief	Executive	Officer.	Prior	
to joining BOQ Stuart was a Non-Executive Director of Suncorp Group Ltd and Chief Executive Officer of 
Caledonia	Investments	Pty	Ltd,	an	investment	house	which	manages	approximately	$2	billion	of	funds	
under management. Before joining Caledonia, Stuart spent seven years leading a variety of functions at 
Commonwealth	Bank	of	Australia,	including	Chief	Financial	Officer	and	Group	Executive,	Wealth	Management,	
and a decade at National Australia Bank Limited in a variety of roles, culminating in the position of Chief 
Executive Officer – Great Britain. 

Steve	Crane	was	appointed	a	Director	of	the	Bank	at	the	Annual	General	Meeting	on	11	December	2008.	He	
has	over	40	years’	experience	in	financial	markets	in	Australia,	including	experience	at	both	AMP	and	BZW	
Australia,	where	he	was	promoted	to	Managing	Director	–	Financial	Markets	in	1995	and	became	Chief	
Executive	in	1996.	In	1998,	when	ABN	AMRO	Australia	Pty	Limited	acquired	BZW	Australia	and	New	Zealand,	
Steve	became	Chief	Executive	and	remained	in	this	role	until	his	retirement	in	June	2003.	Steve	is	now	a	
member of the Advisory Council of RBS Group (Australia) and a Director of Transfield Services, APA Pipeline 
Limited, Taronga Conservation Society Australia, and Chairman of nib holdings limited and Global Valve 
Technology	Limited.	Mr	Crane	is	Chair	of	the	Budget	Committee	and	a	member	of	the	Risk	Committee.	

Roger	Davis	was	appointed	a	Director	of	the	Bank	on	20	August	2008.	He	has	32	years’	experience	in	banking	
and	investment	banking	in	Australia,	the	US	and	Japan.	He	is	currently	a	consulting	Director	at	Rothschild	
Australia	Limited.	He	was	previously	a	Managing	Director	at	Citigroup	where	he	worked	for	over	20	years	and	
more	recently	was	a	Group	Managing	Director	at	ANZ	Bank.	He	is	a	Director	of	Chartis	Australia	Insurance	
Ltd,	Argo	Investments	Limited,	Ardent	Leisure	Management	Ltd	and	Ardent	Leisure	Ltd,	Aristocrat	Leisure	Ltd,	
Territory	Insurance	Office	and	Trust	Ltd.	He	was	formerly	Chair	of	Charter	Hall	Office	REIT	and	Esanda,	and	
a	Director	of	ANZ	(New	Zealand)	Limited,	CitiTrust	in	Japan	and	Citicorp	Securities	Inc.	in	the	USA.	He	has	
a	Bachelor	of	Economics	(Hons)	degree	from	the	University	of	Sydney,	a	Master	of	Philosophy	degree	from	
Oxford	and	is	a	Rhodes	Scholar.	Mr	Davis	is	Chair	of	the	Risk	Committee	and	a	member	of	both	the	Audit	and	
Corporate Governance Committees.

Carmel	Gray	was	appointed	a	Director	of	the	Bank	on	6	April	2006.	Ms	Gray	has	had	an	extensive	career	in	IT	
and	Banking.	Ms	Gray	was	Group	Executive	Information	Technology	at	Suncorp	from	1999	to	2004.	Prior	to	
her	Suncorp	appointment	she	was	General	Manager	of	Energy	Information	Solutions	Pty	Ltd	and	Managing	
Director	of	Logica	Pty	Ltd.	She	is	a	Non-Executive	Chair	of	Bridge	Point	Communications	Pty	Ltd.	Ms	Gray	
is Chair of the Corporate Governance Committee and Audit Committee (ceasing Audit Committee chair 
31 October 2012) and a member of each of the Risk and Nomination Committees.  

John	Reynolds	was	appointed	a	Director	of	the	Bank	in	April	2003.	He	has	had	extensive	CEO-level	experience	
at	top	100	media	and	resource	companies	in	Australia	and	overseas.	He	was	formerly	Chairman	of	Arrow	
Energy	Limited	and	Queensland	Cotton	Corporation	Pty	Ltd.	He	is	a	Director	of	Mater	Health	Services	Brisbane	
Limited,	Chair	of	Mater	Education	Limited	and	an	advisor	to	various	private	companies	and	professional	
organisations.	Mr	Reynolds	is	Chair	of	the	Investment	Committee	and	a	member	of	each	of	the	Information	&	
Technology, Nomination, Audit and Remuneration Committees.

BOQ ANNUAL REPORT 2012 27

Directors’ Report (continued)

Year ended 31 August 2012

Name, qualifications and independence status

Age

Experience, special responsibilities and other directorships

Michelle	Tredenick 
B Sc, FAICD

Non-Executive Independent Director

David Willis 
B Com, ACA, ICA

Non-Executive Independent Director

Richard	Haire 
FAICD, FAIM

Non-Executive Independent Director 
(Appointed 18 April 2012)

Bill	Kelty	retired	as	a	director	on	31/7/12

51

56

53

Michelle	Tredenick	was	appointed	a	Director	of	the	Bank	in	February	2011.	She	has	more	than	30	years’	
experience	in	the	banking,	insurance	and	wealth	management	industries	across	Australia	and	New	Zealand.	
Michelle	has	held	senior	executive	roles	and	been	a	member	of	the	Executive	Committee	for	National	Australia	
Bank,	MLC	and	Suncorp	as	well	as	serving	as	an	Executive	Director	for	NAB	and	MLC	companies.	During	her	
career, she has held various roles as chief information officer, head of strategy as well as line responsibility for 
corporate	superannuation,	insurance	and	wealth	management	businesses.	Michelle	is	Chair	of	Comparehealth	
Pty	Ltd,	IAG	and	NRMA	Superannuation	Pty	Ltd.	Ms	Tredenick	is	Chair	of	the	Information	&	Technology	
Committee and a member of each of the Remuneration, Risk and the Investment Committees.

David	Willis	has	over	33	years’	experience	in	financial	services	in	the	Asia	Pacific,	the	UK	and	the	US.	He	
is	a	qualified	Accountant	in	Australia	and	New	Zealand	and	has	had	some	17	years’	experience	working	
with	Australian	and	foreign	banks.	David	is	a	Director	of	New	Zealand	Post	and	Kiwi	Bank,	CBH	(A	Grain	
Cooperative	in	Western	Australia),	Interflour	Holdings,	(a	Singapore	based	flour	Milling	company),	Converga	
(a privately owned IT business) and Couriers Please, both located in Sydney.  David chairs a Sydney based 
Charity	“The	Horizons	Program”.	He	was	appointed	a	Director	of	the	Bank	in	February	2010	and	is	Chair	of	the	
Remuneration Committee and a member of both the Corporate Governance and Budget Committees.

Richard	Haire	was	appointed	a	Director	of	the	Bank	on	18	April	2012.	Mr	Haire	has	more	than	28	years’	
experience in the international cotton and agribusiness industry, including 26 years in agricultural commodity 
trading	and	banking.		He	is	a	Director	of	the	Australian	Institute	of	Company	Directors	(Qld	Div)	and	Cotton	
Research	and	Development	Corporation	and	formerly	a	Director	of	Open	Country	Dairy	(NZ)	and	New	Zealand	
Farming	Systems	Uruguay.	Mr	Haire	is	a	member	of	each	of	the	Audit,	Information	&	Technology,	Risk	and	
Investment Committees. 

Company Secretary
Melissa	Grundy,	Company	Secretary 
BCom, GradDipAppFin (Sec Inst), GradDipACG, CPA, F Fin, FCSA, ASAIM, GAICD

Ms	Grundy	was	appointed	Company	Secretary	on	4	June	2012.		Prior	to	joining	the	Bank,	she	held	various	roles	within	the	Compliance	division	of	ASX	Limited,	with	the	most	recent	
being	State	Manager	(Qld)	and	Manager,	Listings	(Brisbane).

Ms	Stacey	Hester	LLB	(Hons),	LLM,	was	appointed	to	the	position	of	Company	Secretary	on	26	August	2009	and	resigned	as	Company	Secretary	on	4	June	2012.	Ms	Hester	continues	to	
hold	various	roles	within	the	Bank	including	Head	of	Group	Legal.		

28

BOQ ANNUAL REPORT 2012

      Directors' meetings
The number of meetings of the Bank's directors (including meetings of Committees of directors) and the number of meetings attended by each director during the financial year were: 

Board of 
Directors

Risk 
Committee

Audit 
Committee

Corporate 
Governance 
Committee

Remuneration 
Committee

Nomination 
Committee

Budget 
Committee

Investment 
Committee(1)

Information 
Technology 
Committee

Due Diligence 
Committee

A

11

11

11

11

11

10

11

12

11

4

B

12

11

12

12

12

11

12

12

12

4

A

6(2)

5

6

7

6

-

4

-

-

2

B

A

B

A

B

7

6

7

7

7

-

5

2

-

2

6

5

-

-

6

6

6

-

-

1

7

6

-

-

7

6

7

-

-

1

-

-

1

-

-

1

-

-

-

-

-

1

1

-

-

1

-

-

1

-

A

5(2)

7

-

-

-

-

8

8

8

-

B

8

8

-

-

-

-

8

8

8

-

A

5

-

-

4

1

-

5

-

-

-

B

5

-

-

4

1

-

5

-

-

-

A

1

1

1

-

-

-

-

-

1

-

B

1

1

1

-

-

-

-

-

1

-

A

1(2)

1

-

-

1

-

1

-

-

-

B

1

1

-

-

1

-

1

-

-

-

A

6(2)

4

-

4

-

-

2

6

-

4

B

6

5

-

4

-

-

2

6

-

4

A

4

4

-

4

4

-

2

-

-

1

B

4

4

-

4

4

-

3

-

-

1

12

7

7

1

8

5

1

1

6

4

Neil Summerson
Stuart Grimshaw(3)

Steve Crane

Roger Davis

Carmel Gray
Bill	Kelty(4)
John	Reynolds

Michelle	Tredenick	

David Willis 
Richard	Haire(5)
Total number of 
meetings held

A  -  Number of meetings attended

B  -  Number of meetings held during the time the director was a member of the Board / Committee during the year

(1) 

(2) 

The composition of the Investment Committee is not fixed. Composition and meetings held are set by the Board on an as required basis

Neil Summerson attends these Committee meetings but is not a formal Committee member

(3)  

Stuart Grimshaw was appointed Chief Executive Officer and Managing Director on 1 November 2011.  Stuart Grimshaw attends these Committee meetings but is not a formal Committee member

(4)  

Bill Kelty retired as a Non-Executive Director on 31 July 2012

(5)  

Richard Haire was appointed as a Non-Executive Director on 18 April 2012

Principal activities
The principal activity of the Consolidated Entity is the provision of financial services and 
insurance to the community.  The Bank has an authority to carry on banking business 
under the Banking Act 1959 (Commonwealth) (as amended).  There were no significant 
changes during the year in the nature of the activities of the Consolidated Entity.

Operating and finance review 
Profitability

A	loss	after	tax	was	incurred	for	the	year	ended	31	August	2012	of	$17.1	million	compared	
with	the	August	2011	profit	after	tax	of	$158.7	million.		A	decrease	of	$175.8	million	
(111%) from the prior year.  The reduction in profit after tax was largely attributable to 
significant loan related impairment charges. 

Profit	before	impairment	charges	and	tax	decreased	10%	to	$381.7	million	from	
$422.3	million	in	the	prior	year.	Profit	for	the	year	was	lower	than	the	prior	year	due	to	
other	operating	income	being	$20.6	million	lower	than	the	prior	year	and	a	number	of	
significant operating expense items discussed in detail below.

Income 

Total	income	increased	by	1%	during	the	year	to	$804.3	million	from	$796.4	million	in	
the prior year. The major driver of the subdued income growth, was the reduction in other 
operating	income.		This	was	offset	by	growth	in	net	interest	income	of	$28.1	million	(5%).

Net	interest	income	for	the	year	ended	31	August	2012	increased	by	5%	to	$651.5	million	
from	the	prior	year	result	of	$623.4	million.	This	result	was	driven	by	balance	sheet	growth	
and margin improvement over the prior corresponding year.

Other	operating	income,	excluding	insurance	income,	decreased	by	16%	to	$111.5	million	
compared	to	the	prior	year	of	$132.1	million.	The	reduction	was	primarily	due	to	a	
reduction in net income from financial instruments and derivatives at fair value.

Insurance	income	increased	1%	to	$41.3	million	from	the	prior	comparative	year	of	
$40.9	million.

Expenses

The	Bank’s	costs	increased	by	13%	for	the	year	ended	31	August	2012	to	$422.6	million,	
from	the	prior	year	result	of	$374.1	million.	This	increase	is	primarily	due	to	an	increase	in	
software	amortisation	and	impairment	expense	of	$10.5	million	in	the	first	half	results,	and	
non lending losses and restructuring costs booked in the second half result.

Efficiency

The Bank’s cost to income ratio has increased from the 2011 comparative year of 47.0% to 
52.5% in the current year.  This is primarily a result of the impact of reduced income and 
increased expenses as noted above.

Asset quality and provisioning

Impairment on loans and advances

Loan	impairment	expenses	were	$401.0	million	for	the	year	ended	31	August	2012.	
This	expense	consisted	of	$227.8	million	of	specific	provision	impairment	expense	and	
$173.2	million	of	expense	relating	to	the	collective	provision.

The	impairment	expense	of	$401.0	million	for	the	year	ended	31	August	2012	has	
increased	by	$200.5	million	or	100%	on	the	prior	year	expense	of	$200.5	million.

The Bank underwent a review of its commercial loans portfolio and provisioning approach 
increasing specific provisions at the half year. The additional specific impairment expense 
that has arisen has been primarily due to the continued decline in commercial property 
prices in Queensland.

Collective provisions increased significantly providing greater coverage for potential 
impairment expenses.  The increased provision provides further coverage for the potential 
impact that the decline in property prices may have on loss given default ratios in the 
collective provisioning model.

BOQ ANNUAL REPORT 2012 29

Directors’ Report (continued)

Year ended 31 August 2012

Operating and finance review (continued) 

Capital management

Asset quality and provisioning (continued)

Impaired assets

Impaired	assets	increased	in	gross	terms	to	$525.3	million	as	at	31	August	2012	from	
$444.3	million	at	31	August	2011.		Impaired	assets	as	a	percentage	of	non-securitised	
loans have increased to 2.02% at 31 August 2012 from 1.71% at 31 August 2011.  
Specific	provisions	totalling	$220.3	million	represents	42%	of	impaired	assets.	

As noted above, the increase in impaired assets is a result of a thorough independent 
review of the Bank’s commercial loan portfolio and the continued decline in commercial 
property prices in Queensland in the first half.  Retail impaired assets have increased 
significantly as a result of a thorough review of significantly past due accounts.

Asset growth

The lending approval growth translated into a loans under management balance (before 
collective	provision)	of	$34.3	billion,	an	increase	of	$0.9	billion	from	31	August	2011	
which represents growth of 3% for the year.  

Housing	loans	grew	$1.2	billion.		This	was	offset	by	a	reduction	in	commercial	assets	as	a	
result of the realisation of impaired assets.

No loans under management are off balance sheet. 

Retail deposit growth

Retail	deposits	have	increased	for	the	year	ended	31	August	2012	and	have	reached	$22.3	
billion,	an	increase	of	$2.0	billion	from	31	August	2011,	which	represents	an	increase	of	
10% on the prior year. 

The Board has set Tier 1 capital target range to be between 8.5% and 10% of risk weighted 
assets and the total capital range to be between 11.5% and 13% of risk weighted assets.  
The total capital adequacy ratio at 31 August 2012 was 12.6% and Tier 1 capital was 9.5%. 

Perpetual Equity Preference Shares (“PEPS”), issued as hybrid capital instruments, 
comprise 7.0% of total Tier 1 capital.

Net Tier 1 capital of 9.5% is represented by 8.5% of Core Tier 1 capital and 1.0% of hybrid 
capital instruments, including preference shares.

Capital levels at 31 August 2012 are above the target range set by the Board after the 
Bank conducted a fully underwritten entitlements offer and institutional placement of 
approximately	$450	million	completed	in	2012.	

Branch network expansion

The Bank opened 11 branches and closed 2 branches during the year to bring total 
branches to 268 as at 31 August 2012.

Of these 268 branches, 117 are located outside Queensland.  No corporate branches were 
converted to an owner managed branch during the year.

Shareholder returns

Statutory diluted loss per share for the period was 10.2c for the year 31 August 2012, 
compared to the year ended 31 August 2011 result of earnings per share of 60.3c.

The Bank has declared a final dividend of 26 cents per share fully franked which is a 
decrease of 7% from the prior year of 28 cents.

Dividends

The Bank has continued to focus on retail deposits growth in an effort to improve the 
funding mix of the balance sheet.

Dividends paid or declared by the Bank to members since the end of the previous financial 
year were:

Type

Final 2011
Declared after the end of the year  

 •

 •

Final – preference shares (PEPS)

Final – ordinary

Interim 2012
Declared and paid during the year

 •

 •

 Interim – preference shares (PEPS)

 Interim – ordinary

Final 2012
Declared after the end of the year  

 •

 •

Final – preference shares (PEPS)

Final – ordinary

Cents 
 per share

Total Amount 
$m

% franked

Date of Payment

250

28

234

26

217

26

5.0

63.1

4.6

79.0

4.3

80.3

100%

100%

100%

100%

100%

100%

17/10/2011

02/12/2011

16/04/2012

25/05/2012

15/10/2012

08/12/2012

All the franked dividends paid or declared by the Bank since the end of the previous financial year were franked at the tax rate of 30%.

The balance of the Bank of Queensland Limited dividend franking account at the date of this report, after adjusting for franking credits and debits that will arise on payment of income tax 
and	dividends	relating	to	the	year	ended	31	August	2012,	is	$124.9	million	credit	calculated	at	the	30%	tax	rate	(2011:	$127.3	million	credit).	

It is anticipated, based on these franking account balances that the Bank will continue to pay fully franked dividends in the foreseeable future.

30

BOQ ANNUAL REPORT 2012

      Operating and finance review (continued)
Environmental regulation

Remuneration Report – Audited
Introduction

The BOQ Board including the Remuneration sub committee seeks to ensure executive pay 
is aligned with the long term creation of value for shareholders. 

The year to 31 August 2012 has seen a period of change in both the make up of the 
Executive Team and the Remuneration Policies and Practices. Following the appointment 
of a new CEO in November 2011, the Board has supported the CEO’s recommendations for 
significant change to the executives of the Consolidated Entity.  In doing so the Board has 
sought to ensure quality executives are attracted through competitive remuneration whilst 
also ensuring the creation of value for shareholders over the long term.

During this period the Board has set the frameworks in place to ensure remuneration 
practices reflect the current economic and market environment, both appropriately 
rewarding staff and ensuring a strong alignment with shareholder value over time. Some of 
the initiatives implemented during this period include:

 •

 •

 •

 •

 •

 •

 •

 implementing a freeze on fixed remuneration in FY 2013 for all employees earning 
over	$100,000	(this	freeze	extended	to	Non-Executive	Director	fees);

 reducing the short-term incentive bonus pool available for distribution to executives 
taking into account both the financial performance of the Consolidated Entity and the 
return to shareholders over the 2012 Financial Year;

 introducing a deferral element to the short-term incentive award such that once any 
STI	payment	exceeds		$100,000,	50%	of	the	total	amount	awarded	is	deferred	for	a	
period of 2 years (50% vesting at the end of year 1 and 50% at the end of year 2);

 providing the discretion for the Board to claw-back bonuses where certain events 
occur during the deferral period;

 reviewing the remuneration policy to better align and support the governance and 
risk framework;

	enhancing	the	link	between	individual	KPI	setting	and	performance	measurement	for	
payment of short-term incentives reducing the impact of STI for the CRO and CFO 
and weighting towards personal performance rather than the performance of the 
consolidated entities; and

 ensuring long-term incentives reward employees consistent with shareholder 
rewards through the use of total shareholder return (TSR).

The Board has sought to address suggestions received concerning the readability of the 
remuneration report and has taken steps to improve both the structure and communication 
of the link between executive pay and performance in this year’s report. A table outlining 
the actual take home pay received by current executives during FY 2012 has been included 
to enable shareholders to clearly identify each component of remuneration received 
by an executive. In addition further details in respect of the STI and LTI, including the 
performance hurdles have been included. 

We acknowledge that this is a detailed report however we have sought to provide both the 
information required by our regulators as well as additional information we believe our 
shareholders require. 

The Consolidated Entity’s operations are not subject to any significant environmental 
regulations under either Commonwealth or State legislation.  The Board believes that the 
Consolidated Entity is not aware of any breach of environmental requirements as they apply 
to the Consolidated Entity.

State of affairs

Significant changes in the state of affairs of the Consolidated Entity during the financial 
year were as follows:

Director	and	Management	changes

During the year, there have been significant changes to the Executive Team. The 
appointment of Stuart Grimshaw as CEO in November was followed by the appointment of 
a number of new Executives to the Bank. Executives appointed within the year were:

 •

 •

 •

 •

 •

Peter	Deans	(Chief	Risk	Officer)	–	26	March	2012

 Brendan White (Group Executive, Business Banking, Agribusiness & Financial 
Markets)	–	2	April	2012

Matthew	Baxby	(Group	Executive,	Retail	and	Online	Banking)	–	17	May	2012

Jon	Sutton	(Chief	Operating	Officer)	–	2	July	2012

Anthony Rose (Chief Financial Officer) – 1 August 2012

Capital Raising

During	the	year	the	Bank	completed	a	capital	raising	of	$450	million	of	ordinary	shares,	
comprising of:

 •

 •

Institutional	Placement	of	$150	million	to	institutional	investors;

Accelerated	pro-rata	non-renounceable	entitlement	offer	of	$300	million	comprising:	

 x

 x

an	Institutional	Entitlement	Offer	of	$138	million;	and	

a	Retail	Entitlement	Offer	of	$162	million.	

The	capital	raising	resulted	in	the	issue	of	74.4	million	new	ordinary	shares	at	$6.05	
per share.

Acquisitions

Series	2012-1E	EHP	REDS	Trust	was	opened	on	24	May	2012.

Refer to Note 33 of the financial report for further information.

Disposals

Series 2004-1 REDS Trust was closed on 28 December 2011.

Series	2008-1	E	EHP	REDS	Trust	was	closed	on	13	July	2012.

Refer to Note 33 of the financial report for further information.

Events subsequent to balance date

Dividends have been declared after 31 August 2012, refer to Note 7.

The financial effect of the above transaction has not been brought to account in the financial 
statements for the year ended 31 August 2012.

Likely developments

The Bank will continue to provide a wide range of banking and financial services for the 
benefit of its customers, expanding and developing these where appropriate.  This will 
require further investment, particularly in systems and information technology.

Further information about likely developments in the operations of the Consolidated 
Entity and the expected results of those operations in future financial years have not been 
included in this report because disclosure of the information would be likely to result in 
unreasonable prejudice to the Consolidated Entity.

BOQ ANNUAL REPORT 2012 31

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
Contents

Executives:

Current

1	

2 

3 

4	

5 

6 

7 

8 

Key	management	personnel

Remuneration governance

Remuneration policy 

Managing	Director	remuneration	framework

 x

 x

 x

Fixed remuneration

At-risk cash remuneration

At-risk equity remuneration

Executive remuneration framework

Non-executive Director remuneration framework

Link between financial performance and variable remuneration

Remuneration disclosures

 x

 x

 x

Take-home pay summary

Statutory disclosures

Equity	held	by	the	MD	and	KMP

9 

Executive contracts

10	

Senior	Managers’	options	and	rights

2012 Remuneration Report

This remuneration report is prepared for consideration by shareholders at the 2012 Annual 
General	Meeting	of	the	Consolidated	Entity.		It	outlines	the	overall	remuneration	strategy,	
framework and practices adopted by the Consolidated Entity for the period 1 September 
2011 to 31 August 2012 and has been prepared in accordance with Section 300A of the 
Corporations Act 2001 and its regulations.

1.  Key Management Personnel

Key	management	personnel	(“KMP”)	include	those	directors	and	executives	that	have	
authority and responsibility for planning, directing and controlling the activities of the Bank 
and Consolidated Entity. 

The	KMP	for	the	financial	year	ended	31	August	2012	are	as	follows:

Directors:

Neil Summerson 

Chairman (Non-executive) 

Stuart	Grimshaw	

	Managing	Director	and	Chief	Executive	Officer	 
(appointed 1 November 2011)

Steve Crane  

Roger Davis  

Carmel Gray  

Director (Non-executive) 

Director (Non-executive) 

Director (Non-executive) 

John	Reynolds		

Director	(Non-executive)

Michelle	Tredenick		

Director	(Non-executive)	

David Willis  

Richard	Haire	

Director (Non-executive) 

Director	(Non-executive)	(appointed	18	April	2012)

Bill	Kelty	retired	as	Director	(Non-executive)	on	31	July	2012.

Jon	Sutton	 	

Chief	Operating	Officer	(appointed	2	July	2012)

Anthony Rose 

Chief Financial Officer (appointed 1 August 2012)

Peter	Deans		

Chief	Risk	Officer	(appointed	26	March	2012)

Brendan White 

Matthew	Baxby	

 Group Executive, Business Banking, Agribusiness & 
Financial	Markets	(appointed	2	April	2012)

	Group	Executive,	Retail	and	Online	Banking	 
(appointed	17	May	2012)

Chris Nilon   

Group Executive, IT and Operations 

Renato	Mazza	

Group	Executive,	Insurance	

Former

Darryl	Newton	

Chief	Risk	Officer	(until	26	March	2012)

Ram	Kangatharan	 	

Chief	Operating	Officer	(until	30	March	2012)

David	Tonuri	

Group	Executive,	Strategy	and	Customers	(until	11	May	2012)

Ewan	Cameron	

Chief	Financial	Officer	(until	20	July	2012)

Keith	Rodwell	

Group	Executive,	National	Finance	(until	24	August	2012)

2.  Remuneration Governance

The Remuneration Committee is responsible for making recommendations to the Board 
on remuneration policies and directors’ and executives’ remuneration (which includes the 
Company Secretary). This Committee considers remuneration issues regularly, usually bi-
monthly, and obtains advice from external independent remuneration specialists to assist in 
its deliberations.  In the 2012 financial year the Remuneration Committee met 8 times.

Under the Consolidated Entity’s Remuneration Committee Charter, the Committee 
undertakes to do the following: 

 •

 •

 •

 •

 •

 •

 Conduct annual reviews of the Consolidated Entity’s Remuneration Policy to ensure 
compliance with the Consolidated Entity’s objectives and relevant standards;

 Review and provide recommendations to the Board on remuneration, recruitment, 
retention and termination policies and procedures for senior executives;

 Review and provide annual recommendations to the Board on the individual 
remuneration	arrangements	of	the	Managing	Director	(“MD”),	KMP	and	risk	and	
governance personnel (“Responsible Persons”);

 Review and provide annual recommendations to the Board on the remuneration 
principles for employees in Group Risk, Credit, Finance and Legal functions on a 
group basis;

 Review and provide recommendations to the Board on the remuneration of any 
employees	specified	by	APRA	as	KMP	or	Responsible	Persons;	and

 Consider and approve Non-Executive Director (“NED”) remuneration, including 
ensuring that the structure of NED remuneration is clearly distinguished from 
senior executives.

The Remuneration Committee has undertaken significant work to ensure that the 
remuneration policy adequately supports the Consolidated Entity’s overall risk management 
framework.  This has resulted in the inclusion of minimum risk gateways to be satisfied 
in	order	for	STI	payments	to	be	made,	the	introduction	of	STI	deferral	across	all	KMP	and	
Responsible Persons, and the inclusion of Board discretion to enable claw-back of STI 
and LTI.

Use of External Advisors and Remuneration Consultants

Where necessary, the Board seeks advice from independent experts and advisors including 
remuneration consultants. Remuneration consultants are used to provide expert advice 
concerning remuneration packages, structuring and consistency with comparable roles in 
the market.  Other external advisors assist with administration of the Consolidated Entity’s 
performance remuneration plans and ensuring that the appropriate legal parameters are 
understood and employment contracts are appropriately executed.  

32

BOQ ANNUAL REPORT 2012

       
	
 
 
 
	
 
	
	
 
	
 
	
 
	
	
	
	
	
Remuneration Report – Audited (continued)
2.  Remuneration Governance (continued)

Use of External Advisors and Remuneration Consultants (continued)

Remuneration consultants are engaged by and report directly to the Remuneration 
Committee.  When remuneration consultants are engaged, the Committee ensures that the 
appropriate level of independence exists from the Consolidated Entity’s management.

The Board is satisfied that remuneration recommendations made during the year are 
free from undue influence by members of key management personnel to whom the 
recommendations relate.  Where the consultant’s engagement requires a recommendation, 
the recommendation is provided to, and discussed directly with the Chairman of the 
Remuneration Committee to ensure management cannot unduly influence the outcome.  

The following table sets out the details of the consultants fees during the 2012 
financial year:

 •

 •

 •

	Enhancing	the	setting	of	key	performance	indicators	(“KPI”)	for	the	short	and	long-
term incentive plans to create a tighter link between pay and performance.  The Board 
will continue to link shareholder returns to employee reward through the available 
bonus pool for the STI and the use of total shareholder return as a key performance 
measure in the LTI;

	Implementation	of	a	two	year	deferral	policy	for	KMP,	Responsible	Persons	and	
Senior	Management,	which	sees	that	once	any	STI	payment	exceeds	$100,000,	
50% of the total amount awarded is deferred for a period of 2 years; and

 Taking steps to ensure that the Consolidated Entity’s financial performance has 
a reduced impact on the STI for the Chief Financial Officer (“CFO”), Chief Risk 
Officer (“CRO”) and other key risk personnel.  In particular, the Board determined 
that the CRO and key risk personnel should be rewarded based on their individual 
performance against specified objectives, rather than the financial performance of 
the Consolidated Entity.  This will help to establish independence in decision making 
and is aligned with good prudential practice.  The STI opportunity for the CFO and 
CRO	is	also	lower	as	a	proportion	of	fixed	remuneration	than	the	other	KMP,	as	
outlined in Section 5.3.

Fees

$15,981	
(exclusive of GST)

4.  Managing Director Remuneration Framework

The	remuneration	structure	in	place	for	the	Managing	Director	is	consistent	with	the	
Consolidated Entity's remuneration policy and includes the following components:

Remuneration 
consultant

Egan Associates

Services provided

Remuneration benchmarking to assist with the 
determination of fixed pay for the incoming 
MD	and	KMPs,	provision	of	advice	on	the	
terms and conditions of both cash and equity 
based incentive plans and general advice 
relating to market trends

Total

Fixed 
remuneration

$15,981	
(exclusive of GST)

Short-term 
incentives

3.  Remuneration Policy

The remuneration arrangements for Consolidated Entity employees are designed to be 
competitive in each of the markets in which the Consolidated Entity competes for talent and 
vary accordingly from business to business, function to function and among individuals. 
Fundamental to all arrangements is that they contribute to the achievement of short 
and long-term objectives, enhance shareholder value, avoid unnecessary or excessive 
risk-taking and discourage behaviours that are contrary to the Consolidated Entity’s 
stated	values.	With	advice	from	Management,	the	Remuneration	Committee	monitors	
and reshapes remuneration programs to support these underlying objectives, respond to 
proposed and enacted legislation and regulatory initiatives and adjust to changes in the 
business cycle. 

Long-term 
incentives

The Board’s objective is to ensure remuneration packages properly reflect employees’ 
duties, responsibilities and levels of performance, as well as ensuring that remuneration 
attracts and motivates people of the highest calibre. The Consolidated Entity’s executive 
reward structure is therefore designed to:

Other

 •

 •

 •

 •

 Incentivise executives to pursue the short and long-term growth and success of the 
Consolidated Entity within an appropriate risk control framework;

Demonstrate a clear relationship between executive performance and remuneration;

 Provide sufficient rewards to ensure the Consolidated Entity attracts and retains 
suitably qualified and experienced executives for key roles; and

 Ensure that an element of these rewards is deferred to assist in ensuring appropriate 
risk based decision making and behaviour.

Key	developments	in	the	remuneration	strategy	made	during	the	2012	
financial year

During the 2012 financial year, the Board further developed a number of key remuneration 
matters including:

 •

 A review of the interaction of the remuneration policy with the Consolidated Entity’s 
governance and risk framework to ensure that remuneration practice is aligned, and 
supports, the governance and risk framework;

Base salary and benefits including superannuation

Annual award of short-term performance incentives subject to:

 •

 •

Achievement against targets established annually;

 Achievement of specified, quantifiable results, including the 
Consolidated Entity’s performance against budget for net 
profit after tax and cost to income ratio; and

 •

Individual	performance	criteria	including	risk	KPIs.		

The STI is received in the form of cash and Deferred Award Rights 
(“DARs”), with 50% of the award made in DARs that have a 2 year 
vesting period (50% vesting year 1 and 50% year 2).

Refer to Table 1 in Section 5 for detail on the 2012 STI Plan.

Annual grant of long-term incentives in the form of Award Rights 
made up of Performance Award Rights (“PARs”).  The rights vest 
according to the vesting schedule for the Award Rights Plan.

Refer to Tables 2 and 3 in Section 5 for detail on the 2012 Award 
Rights Plan.

Stuart Grimshaw received an allocation of PARs on commencing 
with BOQ. These have a three year vesting period with performance 
hurdles which will be tested upon the announcement of BOQ’s 
annual result for 2014. Refer to Table 7, Table 8 and Section 9.1 for 
further	details	on	the	MD’s	PARs.

Further	detail	in	respect	of	the	Managing	Director’s	contractual	arrangements	can	be	found	
in Section 9.1.

5.  Executive Remuneration Framework

Executive staff compensation is based on a total remuneration based approach comprising 
an appropriate mix of fixed pay (salary and benefits) and variable pay in the form of 
cash and equity-based incentives. This equity portion is delivered over time and subject 
to continued tenure of the participant, the performance of the Consolidated Entity and 
compliance gateways. 

5.1  Current remuneration framework

Total	remuneration	for	the	KMP	consists	of	the	following	three	components:

 •

 •

 •

fixed remuneration;

at-risk cash remuneration; and

at-risk equity remuneration.

BOQ ANNUAL REPORT 2012 33

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
5.  Executive Remuneration Framework (continued)

5.2  Fixed remuneration

Business objectives and STI Plan design features are reviewed annually by the 
Remuneration Committee prior to the commencement of the plan year.

The target award for each participant is stated as a percentage of the executive’s total fixed 
remuneration.  For the 2012 STI Plan, the STI opportunity ranges are as follows:

Executives are offered a competitive fixed component of pay and rewards that reflect the 
core performance requirements and expectations of their roles. 

The level of fixed remuneration is approved by the Board and reviewed annually, with 
reference to market data provided by remuneration consultants, to ensure that it has regard 
to organisations within the financial services sector and those organisations serving 
similar customers.

Executives’	fixed	remuneration	is	set	out	in	Table	10	of	this	report.	Management	has	
recommended and the Board has approved that there will be no increase to fixed 
remuneration	for	all	KMP	in	FY	2013.

5.3  At-risk cash remuneration

KMP,	Responsible	Persons	and	Senior	Management	participate	in	the	2012	STI	Plan	under	
which the participants receive payments in accordance with specified quantifiable results 
and within appropriate risk management parameters. Linking these payments to individual 
and corporate performance within the risk management parameters assist to ensure that 
participants continue to create a prudent performance focused work culture within the 
Consolidated Entity.

MD

CRO & CFO

COO,GE	Business	Banking,	Agribusiness	&	Financial	Markets	and	
GE Retail and Online Banking

Other	KMP

0 – 160%

0 – 100%

0 – 140%

0 – 120%

The Board introduced deferral during the 2012 financial year, for any STI payment 
exceeding	$100,000,	50%	of	the	total	amount	awarded	is	deferred	for	a	period	of	2	years	
(50%	vesting	at	the	end	of	year	1	and	50%	at	the	end	of	year	2).		The	MD	already	had	
deferral in place as outlined in Section 4 of this report.  The decision to release deferrals 
will be at the complete discretion of the Board, and it may request advice from the CRO.

Table 1 provides an overview of the 2012 STI plan. 

Table 1 2012 STI Plan

2012 STI Plan

Participants

Link between performance 
and award

The 2012 STI Plan is an incentive plan under which participants receive payments in cash having regard for quantifiable results achieved within 
appropriate risk management parameters.  

KMP,	Responsible	Persons	and	Senior	Management,	being	those	individuals	who	have	the	ability	to	influence	achievement	of	the	Board’s	objectives.		
KMP	will	have	a	higher	STI	opportunity	and	proportion	of	STI	tied	to	the	financial	performance	of	the	Consolidated	Entity	than	other	participants	that	are	
less senior within the Consolidated Entity. 

The	performance	hurdles	for	the	KMP	include:

The Consolidated Entity’s performance against target net profit after tax (“NPAT”);

The Consolidated Entity’s cost to income ratio;

Individual performance criteria; and

Adherence with the Consolidated Entity’s risk framework.

 •

 •

 •

 •

NPAT

The Board has set a financial gateway for receiving a STI payment, being the achievement of a minimum of 90% of the target NPAT.  Where this gateway 
is not met, payment is at the complete discretion of the Board which may have regard for a number of factors including Total Shareholder Return over the 
period.  

The NPAT hurdle is considered an appropriate hurdle within the STI given it is a direct measurement of financial performance of the group.

Cost to Income Ratio

Participants will receive a percentage of the STI payment if the Consolidated Entity achieves its budgeted cost to income ratio, increasing on a sliding 
scale as the ratio improves and decreasing as performance deteriorates.

The cost to income ratio is included as a hurdle within the STI to assist in driving cost management and discipline and align participants with the 
financial growth of the Consolidated Entity.

Individual performance criteria

Personal performance measures are agreed annually and will generally be role specific.  Individual performance criteria consider multiple factors 
including individual behaviours, the business results and/or strategic accomplishments of the business or function, and people management. The Board 
selected these measures to reflect the Consolidated Entity’s short-term and long-term strategy.

The	key	performance	indicators	(“KPIs”)	for	each	participant	are	reviewed	and	moderated	by	the	Remuneration	Committee.

Risk framework

The	Board	has	structured	the	remuneration	strategy	to	support	the	Consolidated	Entity’s	overall	risk	framework.		The	STI	includes	specific	risk	KPI’s	that	
are designed to ensure specified quantifiable results are achieved within appropriate risk management parameters. The risk framework includes individual 
risk	KPI’s,	group	KPI’s	and	are	subject	to	Board	oversight.		Failure	to	meet	the	risk	KPI’s	will	result	in	modification,	suspension	or	withdrawal	of	STI	and	
will impact the participant’s deferred amount, providing a mechanism for claw-back, where appropriate.

Remuneration Report – Audited (continued)

34

BOQ ANNUAL REPORT 2012

      5.  Executive Remuneration Framework (continued)

5.3  At-risk cash remuneration (continued)

Table 1 2012 STI Plan

Performance period

Deferral

Performance will be assessed over the financial year.  Payments under the STI will generally be made in October, following assessment of performance 
over the relevant performance period.

Once	any	STI	payment	exceeds	$100,000,	50%	of	the	total	amount	awarded	is	deferred	for	a	period	of	2	years	(50%	vesting	at	the	end	of	year	1	and	50%	
at the end of year 2). The deferred amount, plus interest at the term deposit rate, will be paid at the end of the deferral period subject to the individual 
remaining in employment and the Board determining that no “claw-back” events have occurred. These deferred amounts accumulate over the years and 
provide the Board with a pool of unpaid funds to “claw-back”.

The Government’s proposed legislation, requiring disclosure of any arrangements to claw-back remuneration where material misstatement in the financial 
statements	has	occurred,	has	not	yet	been	passed.		However,	the	Board	currently	has	the	discretion	to	adjust	STI	through	the	reduction	or	forfeiture	of	
deferred STI and considers that deferral in the form of cash is most appropriate having regard to the proposed claw-back provisions.  The mechanisms in 
place to claw-back remuneration will be reviewed by the Board once the reforms have been finalised and the current policy tested.  

As	mentioned	above,	the	MD	will	receive	his	deferred	STI	in	the	form	of	DARs	with	a	2	year	vesting	period.		The	Board	determined	that	the	MD	should	
receive	a	portion	of	STI	in	equity	to	further	align	the	MD	with	the	shareholder.

Forfeiture

The	STI	award,	including	any	outstanding	deferred	portion,	will	be	forfeited	where	the	participant	(other	than	the	MD)	ceases	employment	with	the	
Consolidated Entity for reasons other than death, retirement or genuine redundancy.

The deferred portion of an STI award may also be forfeited where the Board determines that the risk conditions have not been met. Advice may be sought 
from the CRO in making this determination.

Upon	termination	other	than	for	serious	misconduct,	unvested	PARs	held	by	the	MD	will	continue	to	be	held	and	vest	according	to	the	vesting	schedule.		
This	is	intended	to	ensure	the	MD	is	focussed	on	the	long-term	performance	of	the	Consolidated	Entity	beyond	the	term	of	his	direct	tenure.	Upon	
cessation	of	employment	unvested	DARs	held	by	the	MD	will	lapse	except	where	he	is	terminated	on	notice	or	terminated	after	fundamental	change.	
Under these circumstances the DARs will continue to be held and vest according to their vesting schedule.

The	MD	did	receive	an	allocation	of	DARs	as	part	of	the	deferral	arrangement	in	place	in	
connection with the STI plan (refer Section 4 of this report for further details).

Table 3 provides an overview of the 2012 DARs Plan.

The	maximum	LTI	award	for	each	KMP	participant	is	stated	as	a	percentage	of	the	
executive’s total fixed remuneration. For the 2012 LTI Plan the Board worked to a maximum 
face value of 15% of fixed remuneration for DARs and 100% of fixed remuneration 
for PARs.

There are no voting rights attached to PARs and DARs awards.  Upon exercise of Award 
Rights, participants receive BOQ ordinary shares to which voting rights are attached.

Through its security trading policy the Consolidated Entity has guidelines restricting 
Directors and Executives dealing in Consolidated Entity securities. This policy includes 
margin lending and hedging of risk associated with directors’ and executives’ ownership 
of Consolidated Entity securities. All employees are prohibited from entering into hedging 
arrangements in relation to their unvested employee shares, securities or options.  

Further details of the nature and amount of the major elements of remuneration paid to 
each	Director	and	KMP	are	detailed	in	Section	8.

5.4  At-risk equity remuneration

The Board reviews and adjusts the structure and quantum of the long-term incentives 
on an annual basis to ensure their effectiveness, and recognise the potential impact of 
participants on the Consolidated Entity’s future performance.  The granting of equity assists 
to align the interests of the Executive with those of the shareholder.

Executives,	including	the	Managing	Director,	participate	in	the	2012	Awards	Rights	
Plan under which the participants receive rights to acquire shares at zero cost subject to 
achievement of performance and service conditions. No amount is payable by employees 
for the grant or exercise of these award rights.  The Awards Rights Plan was approved by 
shareholders	on	11	December	2008	and	further	ratified	at	the	AGM	on	8	December	2011.	

There are two types of award rights that can be granted to executives under the plan, 
Performance Award Rights ("PARs") and Deferred Award Rights ("DARs").  Eligibility, 
quantum and mix of DARs and PARs varies based upon a participant’s accountabilities, 
contribution, potential and seniority.

Grants of PARs to executives align their interests with those of the Consolidated Entity and 
its shareholders. This includes encouraging behaviour that supports the risk management 
framework and the long-term financial soundness of the Consolidated Entity that in turn 
supports long-term performance.  PARs have performance hurdles which will allow the 
Board to ensure that incentives are aligned with the Consolidated Entity’s future strategies 
and the interests of shareholders.  

Table 2 provides an overview of the 2012 PARs Plan.

DARs are awarded to a broader group of employees and are designed to promote employee 
retention and productivity. The number of DARs awarded to an individual employee 
depends on their position and relative performance and potential as determined under the 
normal performance review and development process undertaken for all employees. 

DARs are linked with continued employment and adherence to risk management principles 
with the intent of focussing employees on the Consolidated Entity’s performance. 

Following the appointment of the CEO and in anticipation of a review of senior executives, 
no	DARs	were	issued	as	part	of	the	2010	/	2011	remuneration	review.		In	FY	2012,	all	KMP	
participating in the LTI plan received PARs, subject to the Total Shareholder Return hurdle 
outlined	in	Table	2.		No	DARs	were	issued	to	KMPs	as	part	of	the	LTI	in	FY	2012.

BOQ ANNUAL REPORT 2012 35

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
5.  Executive Remuneration Framework (continued)

5.4  At-risk equity remuneration (continued)

Table 2 Performance Award Rights

2012 PARs Plan

Grants of PARs are made to Group Executives and other identified key senior managers due to the pivotal role they play in achieving the longer-term 
business goals of the Consolidated Entity. The Board believes that part of the rewards for their services to the Consolidated Entity should be performance-
based, at risk and should involve equity interests in the Consolidated Entity. This approach reflects national and international best practice in executive 
remuneration and corporate governance. 

Participants

MD,	Group	Executives	and	other	identified	key	senior	managers.

Link between performance 
and award

Vesting schedule

PARs vest based on the Consolidated Entity’s Total Shareholder Return (TSR) performance measured against a Peer Group over a 3 year period.  

The Peer Group consists of the S&P / ASX 200 companies, excluding selected entities in the resources, real estate investment trust, offshore 
headquartered telecommunications, energy and utilities sectors, and incorporating such other inclusions and exclusions as the Board considers 
appropriate. No changes have been made to this group since implementation of the scheme in 2008 other than to reflect companies moving in or out of 
the ASX 200 or being delisted. 

TSR is a measure of the entire return a shareholder would derive from holding an entity’s securities over a period, taking into account factors such as 
changes in the market value of the securities and dividends paid over the period.  The Board has selected performance against TSR because it reflects the 
returns made to shareholders relative to other comparable securities and provides a meaningful incentive for executives to outperform peers.  The Board 
has the discretion to adjust PAR holdings to compensate for the impact of the 2012 capital raising. At this time that discretion has not been exercised and 
accordingly individuals who hold PARs had their value diluted.  The TSR calculation is undertaken by an independent qualified valuer.

An independent qualified valuer was engaged to measure the TSR performance over the year for shareholders who participated in the entitlement offer.  
The TSR achieved for the calendar year was 15.4%, this placed the Bank’s TSR in the 70th percentile of the Peer Group.

One half of an employee’s PARs vest if the Consolidated Entity’s TSR performance over the three year holding period is in the top 50% of the Peer Group. 
All of the PARs vest if the Consolidated Entity’s TSR performance is in the top 25%. For TSR performance between those targets, a pro-rata of the PARs 
between one half and 100% would vest.

None of the PARs vest if the Consolidated Entity’s TSR performance is in the bottom 50% of the Peer Group.

Vested PARs are generally exercisable within 5 years after they are granted (approximately 2 years after vesting).  PARs which lapse, do not vest, or are 
not exercised within 5 years after grant, will expire.

Performance period

The performance period is 3 years.

Forfeiture

If an employee ceases employment for serious misconduct involving fraud or dishonesty, their PARs (whether exercisable or not) will lapse. If an 
employee resigns or is terminated for other reasons, vested PARs may generally be exercised within 90 days of the employee ceasing employment.  

PARs which are not vested may, at the Board’s discretion, vest on a pro rata basis and become exercisable if the employment ceases for reasons including 
a	transfer	of	employment	to	an	Owner-Managed	Branch,	retirement,	redundancy,	death,	total	and	permanent	disablement.	Otherwise,	unvested	PARs	will	
lapse	on	cessation	of	employment	for	all	KMP	other	than	the	MD	and	CRO.

Upon	termination,	unvested	PARs	held	by	the	MD	and	CRO	will	remain	on-foot	and	vest	according	to	the	vesting	schedule	and	subject	to	the	
performance hurdles.  This ensures that these key executives remain aligned to and have regard for the financial performance of the Consolidated Entity 
post-employment. 

Table 3 Deferred Award Rights

DARs Plan

Grants of DARs are generally awarded to a broader group of employees and are designed to promote employee retention and productivity.  There were no 
DARs	granted	to	KMP	as	part	of	the	LTI	arrangements	during	FY	2012	(DARs	were	awarded	to	the	MD	as	part	of	the	contracted	deferral	mechanism	of	STI	
award	and	certain	KMPs	as	part	of	sign	on	arrangements).

Participants

Broader	employee	group	which	can	include	the	MD	and	KMP.

Link between performance 
and award

DARs are linked with continued employment and adherence to risk management principles with the intent on focussing employees on the Consolidated 
Entity’s performance and potential.  

There are no market performance hurdles or vesting conditions for DARs other than the holder remaining an employee of the Consolidated Entity and 
meeting agreed risk guidelines. 

Vesting schedule

DARs currently on issue vest proportionately over 3 years in the ratio of 20% (end Year 1), 30% (end Year 2) and 50% (end Year 3) or proportionately 
over 3 years in the ratio of 50% (end Year 1), 30% (end Year 2) and 20% (end Year 3), depending on the year of grant. 

The	DARs	granted	to	the	MD	and	recently	appointed	KMPs	vest	50%	at	the	end	of	Year	1	and	50%	at	the	end	of	Year	2.		

Any variation made to vesting is only with the approval of the Board.  Vested DARs are generally exercisable within 5 years after they are granted 
(approximately 2 to 4 years after vesting).  DARs which lapse, do not vest or are not exercised within 5 years after grant will expire.

Forfeiture

If an employee ceases employment for serious misconduct involving fraud or dishonesty, their DARs (whether exercisable or not) will lapse. If an 
employee resigns or is terminated for other reasons, vested DARs may generally be exercised within 90 days of the employee ceasing employment.  

DARs which are not vested may, at the Board’s discretion, vest on a pro rata basis and become exercisable if the employment ceases for reasons 
including	a	transfer	of	employment	to	an	Owner-Managed	Branch,	retirement,	redundancy,	death,	total	and	permanent	disablement.	Otherwise,	unvested	
DARs will lapse on cessation of employment. 

36

BOQ ANNUAL REPORT 2012

      6.  Non-Executive Director Remuneration Framework

Non-executive directors’ fees are set based upon the need to attract and retain individuals 
of appropriate calibre.  Fees are reviewed annually by the Remuneration Committee 
with regard to advice provided by independent remuneration specialists to ensure 
market comparability.  

The Chairman’s fees are determined independently to the fees of other directors and 
are also based upon information provided by independent remuneration specialists.  
The Chairman is not present at any discussions relating to the determination of his 
own remuneration.

In order to maintain independence and impartiality, non-executive directors do not receive 
any performance related remuneration.

Fee Pool

Non-executive directors’ fees are determined within an aggregate fee pool limit, which is 
periodically recommended for approval by shareholders. The maximum currently stands 
at	$2,200,000	(inclusive	of	superannuation)	and	was	approved	by	shareholders	on	9	
December 2010.  The current approved aggregate fee pool allows flexibility to deal with 
future changes in membership and composition of the Board and for CPI based increases 
in future financial years where necessary. 

There was no increase for the 2012 financial year and the Board has determined that there 
will be no increase in directors’ fees for the 2013 financial year.

Directors’ Annual Fees 

Directors’ fees are generally reviewed every three years and may be increased only by CPI 
annually during the interim period.  The current non-executive directors’ fees comprise:

Directors’ Annual Fees 

Fixed component of remuneration for directors(1)
Chairman(1),(2)

Additional remuneration is paid to non-executive 
directors for committee work:

Audit Committee

Risk Committee

Corporate Governance Committee

Remuneration Committee 

Nomination Committee

Budget Committee
Investment Committee

Due Diligence Committee

Information Technology Committee

Chairman 
$

-

355,000

Members / 
Directors 
$

135,000

-

45,000

45,000

15,000

25,000

-

2,250
2,250

2,250

20,000

17,500

17,500

10,000

10,000

6,000
1,500(3)
1,500(3)
1,500(3)

10,000

(1) 

(2) 

(3) 

Committee members receive one fee for serving on both the Bank and the subsidiary committees.

The Chairman receives no additional remuneration for involvement with committees.

Per deliberative meeting.

Remuneration Report – Audited (continued)
5.  Executive Remuneration Framework (continued)

5.4  At-risk equity remuneration (continued)

Restricted Shares

The Consolidated Entity has used shares with restrictions on disposal as a non-cash, share 
based component of both short term and long term incentive awards.  Such awards are 
designed to deliver immediate benefits through dividends but also provide an incentive to 
act in the shareholder’s long term interest over the non-disposal period.

Such shares are typically held by a trustee and are subject to disposal restrictions. The 
terms that may apply on cessation of employment vary depending on the nature of the 
incentive the restricted shares are designed to deliver.  For example, if employment 
retention is an aim, shares may be forfeited on early cessation of employment.  Ram 
Kangatharan’s	restricted	shares	were	not	forfeited	on	termination	in	agreement	with	his	
contract terms, they were in place as a retention tool for the period prior to Stuart Grimshaw 
joining the Consolidated Entity.

5.5	 Historical	Equity	Plans

The following section provides an overview of the Consolidated Entity’s historical equity 
grants.  The Consolidated Entity has not made any grants in FY 2012 under the previous 
option plan, however a brief explanation has been included in the report due to the small 
number of prior year grants that remain on-foot.

Senior Manager Option Plan

The	Senior	Manager	Option	Plan	(SMOP)	has	been	replaced	by	the	Award	Rights	Plan,	but	
options	previously	granted	under	the	SMOP	remain	on	issue.		Each	option	conveys	the	
right to acquire one ordinary fully paid share on exercise, after payment to the Consolidated 
Entity of an exercise price. The ability to exercise options under this plan is conditional 
upon the Consolidated Entity achieving specific performance hurdles detailed later in 
Section 10 of this report.

Exercisable	options	under	the	SMOP	will	lapse	upon	the	earliest	of:

 •

 •

 •

 •

 •

their expiry date (5 years from the date of grant);

 6 months after the option holder ceases employment for a Qualifying Reason (death, 
total and permanent disability, redundancy, retirement or other reason determined by 
the Board);

 the option holder ceasing employment for any reason other than a Qualifying Reason;

 6 months after a Capital Event (50% or more of the Consolidated Entity's ordinary 
shares are acquired by way of takeover or scheme of arrangement, the Consolidated 
Entity is wound up or liquidated or another event which the Board considers to be a 
Capital Event); or

 if the option holder has acted fraudulently, dishonestly or in breach of the option 
holder's obligations to the Consolidated Entity.

If an option holder ceases employment because of a Qualifying Reason, a proportion of 
unvested options will become exercisable, based on the time elapsed in the non-exercise 
period.  The Board may allow more unvested options to become exercisable than the 
formula allows. If a Capital Event occurs, all unvested options become exercisable.

Option holders do not participate in new issues of securities made by the Consolidated 
Entity but adjustments are to be made to the number of shares over which the options are 
awarded and/or the exercise price to take into account changes to the capital structure of 
the Consolidated Entity.  This occurs by way of pro rata and bonus issues, according to the 
formula set out in the plan and the ASX Listing Rules. In any capital reconstruction, options 
will be similarly reconstructed in accordance with the Listing Rules.

There are no voting rights attached to options.  Upon exercise of an option and payment 
of	the	exercise	price,	SMOP	participants	receive	ordinary	shares	in	the	Consolidated	
Entity to which voting rights are attached. Options may lapse in the event of cessation of 
employment depending on the circumstances of such cessation. 

BOQ ANNUAL REPORT 2012 37

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
6. 

 Non-Executive Director Remuneration Framework 
(continued)

Equity Participation

Non-executive directors do not receive shares, award rights or share options.

Retirement Benefits 

Non-executive directors are no longer provided with retirement benefits apart from statutory 
superannuation. The accumulated value of non-executive director retirement benefits was 
frozen effective from 31 August 2003.  The balance of the accrued benefits is increased 
annually by an amount equivalent to the increase in the Consumer Price Index.

7. 

 Link between financial performance and variable 
remuneration

The purpose of this section is to provide detailed information on the remuneration 
outcomes for the 2012 year.

7.1  Short-term incentive

The short-term incentive referred to in the remuneration tables in Section 8 represents the 
short-term incentive component of “at-risk” remuneration in the year. These bonuses were 
determined on the basis of the Consolidated Entity’s performance, the individual’s business 
unit performance, the individual executive’s performance and Total Shareholder Return over 
the financial year ended 31 August 2012 and are therefore deemed to be attributable to 
that financial year, although payment will not occur until October 2012 and beyond for the 
deferred portion of STI. 

As outlined in Table 1, the STI include the following performance measures:

 •

 •

 •

 •

net profit after tax;

cost to income ratio;

specified	individual	KPIs	set	by	the	Board	for	each	role;	and

risk	KPIs.

In considering the Consolidated Entity’s performance for the FY2012 STI plan, the Board 
had regard to the following:

The	Board	assessed	the	performance	of	the	MD	and	each	KMP	against	the	individual	STI	
measures	and	risk	KPI’s	that	had	been	agreed	for	each	role.	

The Board reviewed the Consolidated Entity’s performance, the individual’s business unit 
performance,	the	individual	executive’s	performance	against	KPI’s	(particularly	the	KMP’s	
recently employed) and Total Shareholder Return.  Based on this the STI awards for the 
MD	was	paid	at	55%	of	opportunity.	The	KMP	were	paid	at	between	27%	and	50%	of	STI	
opportunity with the exception of the CRO who was awarded 75% of his STI opportunity 
based on his achievements since he arrived at BOQ. All STI awards are pro rata based on 
length of service. 

7.2  Long-term Incentive

Performance Considerations

The LTI seeks to reward executives for potential and sustained performance over the 
period.  The award is made in equity to provide additional alignment between participants 
and shareholders.

The LTI plan uses a TSR performance measure to determine vesting.  TSR and the peer 
group used in the TSR calculation are determined by an independent qualified valuer.  This 
aligns	the	remuneration	received	by	the	MD	and	KMP	under	the	LTI	with	the	creation	of	
shareholder value relative to the Peer Group over the performance period.  In FY 2012, no 
PARs granted in prior financial years vested.  This reflected the TSR performance of the 
Consolidated Entity during this period relative to the ASX 200 Peer Group.

8.  Remuneration disclosures

The	MD	and	KMP	receive	a	mix	of	remuneration,	with	a	portion	paid	during	the	year,	and	
a portion received over the following three years, depending on service and performance.  
This can make it difficult for shareholders to get a clear picture of the actual amount of 
remuneration an executive received in the financial year in review.  

To assist shareholders, the Board has included in the remuneration disclosures a table that 
provides	a	summary	of	the	remuneration	that	the	current	MD	and	KMP	actually	received	in	
relation to the 2012 financial year.  

Statutory net profit/(loss) after tax

Normalised cash net profit/(loss) after tax

Normalised cash diluted earnings / (loss) per share

Normalised cash cost to income ratio

Share price

Dividends paid

2012

$(17.1m)

$30.6m

7.9c

45.7%

$7.55

2011

$158.7m

$176.6m

66.7c

44.5%

$7.48

2010

$181.9m

$197.0m

83.4c

45.8%

$9.83

2009

$141.1m

$187.4m

98.4c

49.9%

$11.65

2008

$138.7m

$155.4m

99.9c

56.1%

$15.86

$151.7m

$125.7m

$120.8m

$120.2m

$103.9m

38

BOQ ANNUAL REPORT 2012

      Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.1	 Take-Home	Pay	Summary

The table below sets out:

 •

 •

 •

 •

 fixed remuneration (base remuneration, fringe benefits and employer superannuation contributions);

 variable cash remuneration (split between the portion of the 2012 STI paid in October 2012 and excluding the portion of the STI deferred until FY 2013 and FY 2014); 

 Other benefits and termination benefits; and

 the value of previous years’ long term incentive awards that vested during the 2012 financial year.

This is a non-statutory disclosure. The statutory disclosures for the year ended 31 August 2012 are disclosed in Tables 5 to 9 and differ to these non-statutory disclosures.

Table 4 Non-statutory disclosures – Remuneration received by the MD, current and former KMP in relation to the FY 2012

Fixed 

remuneration(1) STI upfront(2)

Other 
Benefits(1)

Termination 
benefits(1)

Total cash 
payments 

STI 
deferred(3)

LTI vested(4)

Restricted 
Shares(5)

Total

Current

Stuart Grimshaw

1,053,952

484,000(6)

Jon	Sutton

Anthony Rose

Peter Deans

114,165

76,231

249,721

81,427

7,471

-

-

-

97,000

20,881

Brendan White

250,522

179,000(7)

Matthew	Baxby

Chris Nilon 

Renato	Mazza

Former

153,361

365,347

366,241

51,500

67,500

60,000

-

-

-

-

-

-

-

-

-

-

-

-

1,619,379

121,636

76,231

367,602

429,522

204,861

432,847

426,241

Ram	Kangatharan(8)

558,909 

291,667

201,341

787,500

1,839,417

Ewan Cameron

Darryl Newton

David Tonuri

Keith	Rodwell

465,401 

286,590 

257,925 

515,491 

-

-

-

-

5,731

21,703

11,127

60,626

489,617

410,345

329,689

393,750

960,749

718,638

598,741

969,867

Additional	information	–	Non	Statutory	Remuneration	Methodology

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

36,885

10,815

-

-

-

-

-

-

-

-

1,619,379

121,636

76,231

367,602

429,522

204,861

469,732

437,056

213,889

792,720

2,846,026 

10,815

9,226

-

14,425

-

-

-

-

971,564 

727,864 

598,741 

984,292 

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

(7) 

(8) 

Fixed remuneration, other benefits and termination benefits are determined on the same basis as in Table 5 and Table 6.

 Includes the portion of STI Cash award that will be paid in October 2012.  For the current executives this figure represents 50% of the 2012 STI upfront and the remaining 50% will be deferred over a 
2 year period.

 STI Deferred for FY2012 will be reported in the year in which it is paid.  As this is the first year in which STI is deferred, no STI deferred amounts were paid.

 Includes rights vested in current financial year multiplied by share price at vesting date.

 Includes restricted shares vested in current financial year multiplied by share price at vesting date.

 This represents 50% of the 2012 STI upfront and the remaining 50% is awarded in DARs that vest equally over a 2 year vesting period - 50% vesting year 1 and 50% year 2 (year ended 31 August 2013 and 
31 August 2014).

 This represents 100% of the 2012 STI upfront.  This is a contractual obligation only for the first year of employment, subsequent amounts will revert to normal deferral arrangements. 

 STI paid as part of appointment as Acting CEO for period 1 September 2011 to 31 October 2011.  This was a contractual commitment. 

BOQ ANNUAL REPORT 2012 39

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.2  Statutory disclosures

The	following	tables	include	details	of	the	nature	and	amount	of	each	major	element	of	the	remuneration	of	each	Director	and	KMP	of	the	Consolidated	Entity,	calculated	in	accordance	
with accounting standards.  

The amounts shown in Table 5 to Table 9 below may differ from those shown above in Table 4.

Table 5 Director’s Remuneration Details of the nature and amount of each major element of the remuneration of each Director of the Consolidated Entity are as outlined in the 
table below.

2012 Financial Year

Executive Director
Stuart	Grimshaw	Managing	Director	

(appointed 1 November 2011)

Non-Executive Directors
Neil Summerson

Steve Crane

Roger Davis

Carmel Gray

John	Reynolds	

Michelle	Tredenick

David Willis

Richard	Haire	(appointed	18	April	2012)

Former Directors
David Graham

(resigned 8 October 2010)

Bill	Kelty

(retired	31	July	2012)

Former Executive Director
David Liddy

Managing	Director	(retired	31	August	2011)

Short-term

Salary 
and fees 
$

STI 
at risk(1) 
$

Non- Monetary 
benefits(2) 
$

Other cash 
benefits(3)  
$

Total 
$

2012

1,040,972

484,000(1)

80,907

520

1,606,399

12,980

1,426

193,237

-

1,814,042

37%

11%

2012
2011

2012
2011

2012
2011

2012
2011

2012
2011

2012
2011

2012
2011

2012

2012
2011

2012
2011

2012
2011

355,000
355,000

165,417
164,000

175,458
160,167

207,750
199,000

218,208
214,333

166,651
76,813

170,619
161,916

55,895

-
16,339

137,500
150,000

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

355,000
355,000

165,417
164,000

175,458
160,167

207,750
199,000

218,208
214,333

166,651
76,813

170,619
161,916

55,895

-
16,339

137,500
150,000

-
1,547,414

-
425,000

-
8,279

-
237,695

-
2,218,388

566,667 

168,069

2,968,111

20%

6%

(1)  

 STI at risk reflects 50% of the amount paid or accrued in respect of the year ended 31 August 2012, the remaining 50% is awarded in DARs that vest equally over a 2 year vesting period – 50% vesting year 
1 and 50% year 2 (year ended 31 August 2013 and 31 August 2014.  Refer to “Executive director remuneration framework” for a discussion of the Bank’s short-term incentive arrangement.

(2)    The Bank has also paid insurance premiums in respect of Directors’ and Officers’ Liability Insurance which is not reflected in the above table as there is no appropriate basis for allocation.

(3)    This includes accrued annual leave paid out on retirement.

(4)  

This includes superannuation benefits, salary sacrificed benefits and interest which is accrued at the CPI rate on director retirement benefits which was frozen effective from 31 August 2003.

(5)    Comprises long service leave accrued or utilised during the financial year.

(6)   

 The fair value of the options and rights is calculated at the date of grant using an industry accepted option pricing model and allocated to each reporting period evenly over the period from grant date to 
vesting date. The value disclosed is the portion of the fair value of the options and rights allocated to this reporting period.

40

BOQ ANNUAL REPORT 2012

Post- 

Termination 

benefits

employment(4) 

Other long-term(5) 

Share based payments

Total

$

$

$

$

$

%

%

Options and 

rights(6) 

$

Shares and units 

S300A (1)(e)

(i) Proportion 

of remuneration 

performance 

related

S300A (1)(e)(vi) 

Value of options 

and rights as 

proportion of 

remuneration

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

44,621

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

15,939

15,199

14,888

14,760

15,791

14,415

15,939

15,199

15,939

15,199

14,981

6,913

15,300

14,550

5,031

1,471

12,375

13,500

-

-

14,987

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

370,939

370,199

180,305

178,760

191,249

174,582

223,689

214,199

234,147

229,532

181,632

83,726

185,919

176,466

60,926

17,810

194,496

163,500

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

       
 
 
  
 
 
2012 Financial Year

Executive Director

(appointed 1 November 2011)

Non-Executive Directors

Neil Summerson

Steve Crane

Roger Davis

Carmel Gray

John	Reynolds	

Michelle	Tredenick

David Willis

Richard	Haire	(appointed	18	April	2012)

Former Directors

David Graham

(resigned 8 October 2010)

Bill	Kelty

(retired	31	July	2012)

Former Executive Director

David Liddy

2012

2011

2012

2011

2012

2011

2012

2011

2012

2011

2012

2011

2012

2011

2012

2012

2011

2012

2011

2012

2011

355,000

355,000

165,417

164,000

175,458

160,167

207,750

199,000

218,208

214,333

166,651

76,813

170,619

161,916

55,895

16,339

137,500

150,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

355,000

355,000

165,417

164,000

175,458

160,167

207,750

199,000

218,208

214,333

166,651

76,813

170,619

161,916

55,895

16,339

137,500

150,000

-

-

Managing	Director	(retired	31	August	2011)

1,547,414

425,000

8,279

237,695

2,218,388

Short-term

Post- 
employment(4) 

Other long-term(5) 

Termination 
benefits

Share based payments

Total

S300A (1)(e)
(i) Proportion 
of remuneration 
performance 
related

S300A (1)(e)(vi) 
Value of options 
and rights as 
proportion of 
remuneration

Salary 

and fees 

$

STI 

at risk(1) 

$

Non- Monetary 

benefits(2) 

$

Other cash 

benefits(3)  

$

Total 

$

$

$

$

Options and 
rights(6) 
$

Shares and units 
$

$

%

%

Stuart	Grimshaw	Managing	Director	

2012

1,040,972

484,000(1)

80,907

520

1,606,399

12,980

1,426

15,939
15,199

14,888
14,760

15,791
14,415

15,939
15,199

15,939
15,199

14,981
6,913

15,300
14,550

5,031

-
1,471

12,375
13,500

-
14,987

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
-

-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

44,621
-

-
566,667 

193,237

-

1,814,042

37%

11%

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
168,069

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
-

370,939
370,199

180,305
178,760

191,249
174,582

223,689
214,199

234,147
229,532

181,632
83,726

185,919
176,466

60,926

-
17,810

194,496
163,500

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-
-

-

-
-

-
-

-
2,968,111

-
20%

-
6%

BOQ ANNUAL REPORT 2012 41

 
 
 
  
 
 
Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.2  Statutory disclosures (continued)

Table 6 Key Management Personnel Remuneration

Details	of	the	nature	and	amount	of	each	major	element	of	the	remuneration	of	each	KMP	of	the	Consolidated	Entity	are	as	outlined	in	the	table	below.

Salary and 
fees 
  $

STI 
at risk(1) 
$

Short-term

STI at risk 
deferred(2)  
$

Other cash 
benefit(3) 
$

Total 
$

111,704

74,401

-

-

-

-

7,471

119,175

-

74,401

243,026

97,000

97,000

20,881

457,907

244,371

179,000(7)

-

149,024

51,500

51,500

349,526
288,296

350,418
350,785

256,441

499,912
503,835

549,238
731,898

450,716
482,855

275,952
408,143

246,683
197,457

202,678

67,500
120,000

60,000
200,000

100,000

-
225,000

291,667
375,000

-
185,000

-
120,000

-
100,000

-

67,500
-

60,000
-

-

-
-

-
-

-
-

-
-

-
-

-

-

-

-
-

-
-

-

60,626
193,500(8)

201,341
-

5,731
-

21,703
-

11,127
-

-

423,371

252,024

484,526
408,296

470,418
550,785

356,441

560,538
922,335

1,042,246
1,106,898

456,447
667,855

297,655
528,143

257,810
297,457

202,678

2012

2012

2012

2012

2012

2012
2011

2012
2011

2011

2012
2011

2012
2011

2012
2011

2012
2011

2012
2011

2011

Executives
Jon	Sutton

(appointed	2	July	2012)

Anthony Rose

(appointed 1 August 2012)

Peter Deans

(appointed	26	March	2012)

Brendan White

(appointed 2 April 2012)

Matthew	Baxby

(appointed	17	May	2012)

Chris Nilon 

Renato	Mazza

Bradley Edwards(9)

Former Executives
Keith	Rodwell

(resigned 24 August 2012)
Ram	Kangatharan(10)

(resigned	30	March	2012)

Ewan Cameron

(resigned	20	July	2012)

Darryl Newton

(resigned	26	March	2012)

David Tonuri

(resigned	11	May	2012)

Jim	Stabback 
(resigned on 25 February 2011) 

(1)   

(2)   

 STI at risk reflects 50% of the amounts paid or accrued in respect of the year ended 31 August 2012.  Refer to “Executive remuneration framework” for a discussion of the Bank’s short-term 
incentive arrangement.

 STI at risk deferred reflects 50% of the amounts to be paid equally in respect of 31 August 2012 in year ended 31 August 2013 and 31 August 2014 for the compulsory two year deferral.  Refer to “Executive 
remuneration framework” for a discussion of the Bank’s short-term incentive arrangement.

(3)    This includes accrued annual leave paid out on retirement and other cash benefits.

(4)    This includes superannuation and salary sacrificed benefits.

(5)    Comprises long service leave accrued or utilised during the financial year.

(6)   

 The fair value of the options and rights is calculated at the date of grant using an industry accepted option pricing model and allocated to each reporting period evenly over the period from grant date to 
vesting date. The value disclosed is the portion of the fair value of the options and rights allocated to this reporting period. 

(7)    This represents 100% of the 2012 STI at risk.  This is a contractual obligation only for the first year of employment, subsequent amounts will revert to normal deferral arrangements. 

(8)    Retention bonuses paid in accordance with the acquisition agreement.

(9)    No longer considered a KMP from 1 September 2011.

(10)    STI paid as part of appointment as CEO for period 1 September 2011 to 31 October 2011.  

42

BOQ ANNUAL REPORT 2012

employment(4) 

Other long-term(5) 

Share based payments

Termination 

benefits

$

$

$

%

%

Options and 

rights(6) 

$

Shares and units 

$

Total  

$

S300A (1)(e)

(i) Proportion 

of remuneration 

performance 

related

S300A (1)(e)(vi) 

Value of options 

and rights as 

proportion of 

remuneration

158

108

356

340

207

11,636

36,759

5,112

6,078

8,510

5,234

-

-

-

-

-

-

931

592

274

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

787,500

489,617

410,345

329,689

78,577

132,798

333,169

25,436

117,647

219,422

31,104

496,062

185,530

213,680

829,072

87,543

126,947

471,058

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

976,493

757,382

597,325

546,521

639,916

669,648

402,960

900,515

1,080,462

2,619,566

1,917,631

850,576

810,085

624,941

651,226

558,324

347,204

130,373

85,342

86,237

148,563

97,490

14,570

(115,141)

136,337

(196,344)

32,888

(110,173)

126,070

(93,697)

107,262

(40,417)

40,417

(92,046)

-

-

39%

22%

22%

37%

38%

42%

44%

28%

(13%)

33%

4%

61%

(13%)

38%

(15%)

35%

(7%)

40%

(71%)

45,789

393,750

24%

12%

6%

22%

19%

14%

16%

23%

15%

4%

(13%)

13%

(8%)

2%

(13%)

16%

(15%)

17%

(7%)

12%

(71%)

Post- 

2,461

1,830

6,695

6,151

4,337

15,821

15,229

15,823

15,295

23,439

15,579

21,790

9,671

15,229

14,685

15,229

10,638

15,229

11,242

9,056

19,741

       
 
 
 
 
 
Salary and 

fees 

  $

STI 

at risk(1) 

$

Other cash 

benefit(3) 

$

Total 

$

Short-term

STI at risk 

deferred(2)  

$

243,026

97,000

97,000

20,881

457,907

244,371

179,000(7)

149,024

51,500

51,500

111,704

74,401

349,526

288,296

350,418

350,785

256,441

499,912

503,835

549,238

731,898

450,716

482,855

275,952

408,143

246,683

197,457

202,678

-

-

-

-

-

-

-

67,500

120,000

60,000

200,000

100,000

225,000

291,667

375,000

185,000

120,000

100,000

67,500

60,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

7,471

119,175

-

-

-

-

-

-

-

-

-

-

-

-

-

60,626

193,500(8)

5,731

21,703

11,127

74,401

423,371

252,024

484,526

408,296

470,418

550,785

356,441

560,538

922,335

1,106,898

456,447

667,855

297,655

528,143

257,810

297,457

202,678

201,341

1,042,246

2012

2012

2012

2012

2012

2012

2011

2012

2011

2011

2012

2011

2012

2011

2012

2011

2012

2011

2012

2011

2011

Executives

Jon	Sutton

(appointed	2	July	2012)

Anthony Rose

(appointed 1 August 2012)

Peter Deans

(appointed	26	March	2012)

Brendan White

(appointed 2 April 2012)

Matthew	Baxby

(appointed	17	May	2012)

Chris Nilon 

Renato	Mazza

Bradley Edwards(9)

Former Executives

Keith	Rodwell

(resigned 24 August 2012)

Ram	Kangatharan(10)

(resigned	30	March	2012)

Ewan Cameron

(resigned	20	July	2012)

Darryl Newton

(resigned	26	March	2012)

David Tonuri

(resigned	11	May	2012)

Jim	Stabback 

(resigned on 25 February 2011) 

Post- 
employment(4) 

Other long-term(5) 

Termination 
benefits

Share based payments

S300A (1)(e)
(i) Proportion 
of remuneration 
performance 
related

S300A (1)(e)(vi) 
Value of options 
and rights as 
proportion of 
remuneration

$

$

$

Options and 
rights(6) 
$

Shares and units 
$

Total  
$

%

%

2,461

1,830

6,695

6,151

4,337

15,821
15,229

15,823
15,295

23,439

15,579
21,790

9,671
15,229

14,685
15,229

10,638
15,229

11,242
9,056

19,741

158

108

356

340

207

11,636
36,759

5,112
6,078

8,510

45,789
-

-
5,234

-
931

-
592

-
274

-

-

-

-

-

-

-
-

-
-

-

393,750
-

787,500
-

489,617
-

410,345
-

329,689
-

-

78,577

132,798

333,169

25,436

117,647

219,422

31,104

-

496,062

185,530

213,680

829,072

87,543

126,947

471,058

85,342
86,237

148,563
97,490

14,570

(115,141)
136,337

(196,344)
32,888

(110,173)
126,070

(93,697)
107,262

(40,417)
40,417

(92,046)

-
-

-
-

-

-
-

976,493
757,382

-
-

-
-

-
-

-

597,325
546,521

639,916
669,648

402,960

900,515
1,080,462

2,619,566
1,917,631

850,576
810,085

624,941
651,226

558,324
347,204

130,373

-

-

39%

22%

22%

37%
38%

42%
44%

28%

(13%)
33%

4%
61%

(13%)
38%

(15%)
35%

(7%)
40%

(71%)

24%

12%

6%

22%

19%

14%
16%

23%
15%

4%

(13%)
13%

(8%)
2%

(13%)
16%

(15%)
17%

(7%)
12%

(71%)

BOQ ANNUAL REPORT 2012 43

 
 
 
 
 
 
Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.3	 Equity	held	by	the	MD	and	KMP

The	movement	during	the	2012	financial	year	in	the	number	of	options	and	rights	over	ordinary	shares	held	by	each	Executive	Director	and	KMP,	as	part	of	their	remuneration,	are	
as follows:

Table 7 Movement in options and rights held by the MD and KMP during FY 2012

Share  
Price at 
Grant Date 
$

Type

Grant Date

Movements	during	the	2012	FY

Balance at 1 
September 
2011

Granted(1) Exercised

Lapsed

Balance at 
31 August 
2012(1)

Vested and 
Exercisable

Non- 
Vested

Vested 
during the 
year (%)(2)

Forfeited 
during the 
year (%)

KMP

Current
Stuart Grimshaw 2011 PARs
Jon	Sutton(3)

2012 DARs

13/10/2011

26/02/2012

2012 PARs

26/02/2012

Restricted 
shares

26/02/2012

Anthony Rose(3)

2012 DARs

29/02/2012

2012 PARs

29/02/2012

Restricted 
shares

29/02/2012

Peter Deans(3)
Brendan White(3)

2012 PARs

10/05/2012

2012 DARs

10/02/2012

2012 PARs

10/02/2012

Restricted 
shares

10/02/2012

Matthew	Baxby(3)

2012 DARs

01/02/2012

Chris Nilon

2012 PARs

01/02/2012

Restricted 
shares

Options

Options

01/02/2012

20/11/2006

01/11/2007

2008 DARs

29/06/2009

2008 PARs

29/06/2009

2009 DARs

24/12/2009

2009 PARs

24/12/2009

2010 DARs

29/11/2010

2010	May	
DARs

28/05/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

Renato	Mazza

2010 DARs

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

8.10

7.48

7.48

7.48

7.34

7.34

7.34

6.89

7.33

7.33

7.33

7.44

7.44

7.44

14.90

19.44

8.89

8.89

11.30

11.30

11.45

11.19

11.45

7.71
11.45

11.45

7.71

-

-

-

-

-

-

-

-

-

-

-

-

-

-

20,000

50,000

1,710

5,700

2,905

4,490

3,416

2,126

5,693

-
7,116

33,207

121,619

62,687

74,627

104,478

30,030

75,075

30,030

69,061

75,574

67,476

40,486

36,982

73,964

29,586

-

-

-

-

-

-

-

-

-

21,283
-

-

-

22,195

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,710

-

-

-

-

-

-

-

-

-

-

-

-

-

-

20,000

-

-

-

5,700

1,743

-

683

797

-

-
1,423

-

-

-

-

-

-

-

-
-

-

-

121,619

62,687

74,627

104,478

30,030

75,075

30,030

69,061

75,574

67,476

40,486

36,982

73,964

29,586

-

50,000

-

-

1,162

4,490

2,733

1,329

5,693

21,283
5,693

33,207

22,195

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,710

-

1,743

-

683

797

-

-
1,423

-

-

121,619

62,687

74,627

104,478

30,030

75,075

30,030

69,061

75,574

67,476

40,486

36,982

73,964

29,586

-

50,000

-

-

1,162

4,490

2,733

1,329

5,693

21,283
5,693

33,207

22,195

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

50

-

30

-

20

30

-

-
20

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

100

-

-

100

-

-

-

-

-

-
-

-

-

(1) 

(2) 

(3)  

This represents the maximum number of award rights that may vest to each executive.

Percentage of initial rights granted.

 The Grant date reflects the date of signing the employment contract not the date the rights / restricted shares were issued.  There was no entitlement to these rights and restricted shares until commencement 
of employment. 

44

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Report – Audited (continued)
8.3 Equity held by the MD and KMP (continued)

The	movement	during	the	2012	financial	year	in	the	number	of	options	and	rights	over	ordinary	shares	held	by	each	Executive	Director	and	KMP,	as	part	of	their	remuneration,	are	
as follows:

Table 7 Movement in options and rights held by the MD and KMP during FY 2012

Share 
Price at 
Grant Date 
$

Type

Grant 
Date

Movements	during	the	2012	FY

KMP

Balance at 1 
September 
2011

Granted

Exercised

Lapsed

Balance at 
31 August 
2012

Vested and 
Exercisable

Non-
Vested

Vested 
during the 
year (%)(1)

Forfeited 
during the 
year (%)

Former
Ram	Kangatharan Options

01/11/2007

19.44

350,000

2008 DARs

29/06/2009

2008 PARs

29/06/2009

2009 DARs

24/12/2009

2009 PARs

24/12/2009

2010 DARs

29/11/2010

2010 PARs

29/11/2010

8.89

8.89

11.30

11.30

11.45

11.45

4,275

45,600

13,740

38,700

10,721

71,157

-

-

-

-

-

-

-

-

350,000

4,275

-

-

45,600

13,740

-

-

38,700

10,721

-

-

71,157

-

-

-

-

-

-

-

-

4,275

-

13,740

-

10,721

-

-

-

-

-

-

-

-

-

50

-

50

-

100

-

100

-

100

-

100

-

100

15/06/2010 

11.30 

108,000 

- 

108,000 

Restricted 
shares

Restricted 
shares

23/08/2011

Ewan Cameron

2010 DARs

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

Darryl Newton

2010 DARs

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

David Tonuri

2010 PARs

25/01/2011

2011 PARs

16/12/2011

Keith	Rodwell

2010 DARs

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

(1) 

Percentage of initial rights granted.

7.21

11.45

11.45

7.71

11.45

11.45

7.71

10.12

7.71

11.45

11.45

7.71

100,000

7,116

47,438

-

-

-

-

30,405

6,072

40,323

-

-

-

25,844

18,975

-

-

21,283

9,488

47,438

-

-

-

31,925

-

1,423

-

-

1,214

-

-

-

-

1,898

-

-

- 

-

5,693

47,438

30,405

4,858

40,323

25,844

18,975

21,283

7,590

47,438

31,925

- 

108,000 

- 

100 

- 

100,000

-

100,000

-

-

-

-

-

-

-

-

-

-

-

1,423

-

-

1,214

-

-

-

-

1,898

-

-

-

-

-

-

-

-

-

-

-

-

-

-

20

-

-

20

-

-

-

-

20

-

-

-

80

100

100

80

100

100

100

100

80

100

100

BOQ ANNUAL REPORT 2012 45

 
 
 
 
 
 
 
 
 
 
 
Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.3	 Equity	held	by	the	MD	and	KMP	(continued)

The	table	below	shows	the	total	value	of	any	options	and	rights	that	were	granted,	exercised	or	lapsed	to	the	MD	and	KMP.

Table 8 Value of rights and options held by the MD and KMP during FY 2012

KMP

Grant

Grant Date

Fair value 
per option 
or right at 
grant date 
$

Value at 
grant date 
$(1)

Exercise 
Date

Exercise 
price 
$

Value at 
Exercise 
Date(2) 
$

Expiry / 
Lapsing Date

Value at 
Expiry / 
Lapsing 
Date(2) 
$

Current
Stuart Grimshaw
Jon	Sutton(3)

Anthony Rose(3)

Peter Deans(3)
Brendan White(3)

Matthew	Baxby(3)

Chris Nilon

Renato	Mazza

2011 PARs

2012 DARs

13/10/2011

26/02/2012

2012 PARs

26/02/2012

Restricted 
shares

2012 DARs

26/02/2012

29/02/2012

2012 PARs

29/02/2012

Restricted 
shares

2012 PARs

2012 DARs

29/02/2012

10/05/2012

10/02/2012

2012 PARs

10/02/2012

Restricted 
shares

2012 DARs

10/02/2012

01/02/2012

2012 PARs

01/02/2012

Restricted 
shares

Options

Options

01/02/2012

20/11/2006

01/11/2007

2008 DARs

29/06/2009

2008 PARs

29/06/2009

2009 DARs

24/12/2009

2009 PARs

24/12/2009

2010 DARs

29/11/2010

2010	May	DARs

28/05/2010

2010 PARs

29/11/2010

2011 PARs

2010 DARs

16/12/2011

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

5.36

6.60

5.18

6.70

6.60

5.18

6.66

3.70

6.60

5.18

7.41

6.60

5.18

6.76

2.13

2.57

7.59

4.59

10.40

6.93

11.17

10.11

7.81

5.18

11.17

7.81

5.18

651,878

413,734

386,568

700,000

198,198

388,888

200,000

255,526

498,788

349,526

300,000

244,081

383,134

200,000

42,600

128,500

12,979

26,163

30,212

31,116

38,157

21,494

44,462

110,246

79,486

259,347

114,970

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

28/03/2012

-

28/03/2012

-

28/03/2012

25/02/2012

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

16.26

19.11

7.65

-

7.65

-

7.65

7.34

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

13/10/2016

05/05/2017

16/12/2017

09/01/2014

05/05/2017

16/12/2017

21/09/2012

16/12/2017

05/05/2017

16/12/2017

31/10/2012

05/05/2017

16/12/2017

31/10/2012

20/11/2011

01/11/2012

13,082

29/06/2014

-

-

-

-

-

-

-

-

-

-

-

-

-

-

- 

-

-

-

13/10/2011

46,170

13,334

23/12/2014

-

23/12/2014

5,225

5,850

-

-

29/11/2015

28/05/2015

29/11/2015

16/12/2016

29/11/2015

29/11/2015

16/12/2016

-

-

-

-

-

-

-

-

-

18/01/2012

7.32

10,416

-

-

-

-

-

-

(1) 

(2) 

(3) 

Represents options and rights held at 1 September 2012 and granted during the 2012 financial year.

Closing share price on exercise, expiry date and balance date multiplied by the number of rights exercised or lapsed during the year.

 The Grant date reflects the date of signing the employment contract not the date the rights / restricted shares were issued.  There was no entitlement to these rights and restricted shares until commencement 
of employment. 

46

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Report – Audited (continued)
8.  Remuneration disclosures (continued)

8.3	 Equity	held	by	the	MD	and	KMP(continued)

The	table	below	shows	the	total	value	of	any	options	and	rights	that	were	granted,	exercised	or	lapsed	to	the	MD	and	KMP	during	the	2012	financial	year.

Table 8 Value of rights and options held by the MD and KMP during FY 2012

KMP

Grant

Grant Date

Fair value 
per option 
or right at 
grant date 
$

Value at 
grant date 
$(1)

Exercise 
Date

Exercise 
price 
$

Value at 
Exercise 
Date(2) 
$

Expiry / 
Lapsing 
Date

Value at 
Expiry / 
Lapsing 
Date(2) 
$

Former
Ram	Kangatharan

Ewan Cameron

Darryl Newton

David Tonuri

Keith	Rodwell

Options

01/11/2007

2008 DARs

29/06/2009

2008 PARs

29/06/2009

2.57

7.59

4.59

899,500

-

32,447

17/01/2012

209,304

-

2009 DARs

24/12/2009

10.40

142,896

17/01/2012 

2009 DARs

24/12/2009

2009 PARs

24/12/2009

2010 DARs

29/11/2010

2010 DARs

29/11/2010

02/04/2012

6.93

11.17

268,191

-

119,754

17/01/2012 

30/03/2012

2010 PARs

29/11/2010

7.81

555,736

-

19.11

7.44

-

7.44

7.16

-

7.44

7.28

-

-

30/03/2012

31,806

29/06/2014

-

-

-

13/10/2011

369,390

61,335

39,351

24/12/2014

24/12/2014

-

-

-

30/03/2012

281,736

15,951

62,441

-

-

-

-

-

30/03/2012

518,023

15/06/2010 

10.31 

1,113,480 

02/03/2012 

7.34 

792,720 

02/03/2012 

Restricted 
shares

Restricted 
shares

2010 DARs

23/08/2011

29/11/2010

2010 PARs

29/11/2010

2011 PARs

2010 DARs

16/12/2011

29/11/2010

2010 PARs

29/11/2010

2011 PARs

2010 DARs

2011 PARs

2010 DARs

16/12/2011

25/01/2011

16/12/2011

29/11/2010

2010 PARs

29/11/2010

2011 PARs

16/12/2011

7.21

11.17

7.81

5.18

11.17

7.81

5.18

7.81

5.18

11.17

7.81

5.18

721,000

79,486

370,491

157,498

67,824

314,923

133,872

148,195

110,246

105,981

370,491

165,372

-

22/12/2011

-

-

-

7.55

-

-

-

10,744

01/11/2012

20/07/2012

-

-

28/03/2012

7.65

9,287

-

-

-

-

-

-

-

-

-

-

-

-

28/03/2012

7.65

14,520

- 

-

40,534

20/07/2012

337,759

20/07/2012

19/04/2012

216,484

34,880

19/04/2012

289,519

19/04/2012

19/04/2012

19/04/2012

24/08/2012

185,560

136,240

152,812

57,304

-

-

-

-

-

-

24/08/2012

358,157

24/08/2012

241,034

(1) 

(2) 

Represents options and rights held at 1 September 2012 and granted during the 2012 financial year.

Closing share price on exercise, expiry date and balance date, respectively, multiplied by the number of rights exercised, lapsed during the year or value at balance date.

BOQ ANNUAL REPORT 2012 47

 
 
 
 
 
 
 
 
Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
8.3 Equity held by the MD and KMP (continued)

The	table	below	shows	the	allocation	of	the	FY	2012	LTI	Grant,	estimating	the	remuneration	amounts	which	the	MD	and	KMP	may	receive	under	the	grant	in	future	years.

Table 9 Allocation of the FY 2012 LTI Grant

KMP

Current
Stuart Grimshaw
Jon	Sutton(1)
Anthony Rose(1)
Peter Deans(1)
Brendan White(1)
Matthew	Baxby(1)

Chris Nilon

Renato	Mazza

Maximum	remuneration	amounts	received	under	the	2012	grant	of	
rights and restricted shares

2012 
(‘$000’)

2013 
(‘$000’)

2014 
(‘$000’)

2015 
(‘$000’)

2016 
(‘$000’)

Total 
(‘$000’)

193.2

211.3

143.1

31.1

399.2

214.4

27.7

28.9

217.7

916.7

348.6

71.9

459.2

332.8

38.9

40.5

217.7

240.2

159.1

71.8

178.9

153.9

38.9

40.5

23.3

117.6

121.3

71.8

98.8

112.2

4.8

5.0

-

14.5

15.0

8.9

12.2

13.8

-

-

651.9

1,500.3

787.1

255.5

1,148.3

827.1

110.3

114.9

(1) 

There was no entitlement to these rights and restricted shares until commencement of employment.

9.  Executive Contracts

Long Term Incentive

Members	of	the	Executive	team	are	employed	on	permanent	employment	contracts.	
Executive contracts specify payment of termination benefits on early termination by the 
Consolidated Entity, other than for gross misconduct.  The termination provisions in 
the new Executive contracts do not provide for termination payments that exceed twelve 
months fixed remuneration (including superannuation). 

9.1	 Managing	Director

As	previously	disclosed	to	the	market,	Mr	Grimshaw	joined	the	Consolidated	Entity	on	1	
November	2011,	succeeding	David	Liddy,	who	had	been	the	Consolidated	Entity’s	MD	&	
CEO	since	April	2001.		The	appointment	to	the	position	of	Managing	Director	and	Chief	
Executive Officer is ongoing with reviews of performance and remuneration annually.

The key terms and conditions of the Employment Agreement are summarised below 
as previously disclosed to the market. They have been formulated in line with the ASX 
Corporate Governance Guidelines and with regard to external advice on Australian and 
international benchmarks.

The package has been designed to promote alignment of reward with shareholders' 
interests and provide an appropriate focus on both the short term and long term 
performance of the Consolidated Entity.

Fixed Remuneration 

The	position	has	a	base	annual	remuneration	of	$1.25	million,	including	the	minimum	
statutory contribution to superannuation (Total Remuneration – TR).  This remuneration 
will be reviewed by the Board annually.

Short Term Incentive (STI) 

The STI provides a reward for annual performance. This scheme has a range of 0 - 160% 
of TR and is based on the executive's achievement of performance objectives set annually 
by the Board. Pro rata principles apply to all STI payments.

To ensure appropriate focus on shareholders' interests and appropriate risk management, 
consideration of an STI award is subject to performance gateways. These thresholds are 
currently a NPAT target and risk objectives set by the Board. 

To further reinforce the importance of an appropriate focus on the long term performance of 
the Consolidated Entity, a long term incentive is provided. 

This involves the granting of Performance Award Rights (PARs) which vest after three 
years. These award rights are subject to a vesting condition based on a comparison of 
the Consolidated Entity’s TSR over three years against a Peer Group. If the Consolidated 
Entity's TSR is better than 50% of the Peer Group then half of the allocated PARs vest. 
This vesting percentage increases on a straight line basis until the performance of the 
Consolidated Entity’s TSR is above the 75th percentile. At this point 100% of the PARs vest. 

To	ensure	that	a	long	term	focus	remains	beyond	the	employment	of	the	MD,	if	the	
MD	leaves	for	a	reason	other	than	summary	dismissal,	the	vesting	of	PARs	will	not	be	
accelerated and they will vest in accordance with their terms if the vesting condition is 
satisfied over the three year period. 

The	MD	received	an	initial	allocation	of	PARs	based	on	an	allocation	of	$1	million	at	
the volume weighted average price of shares after announcement of the FY11 financial 
results. These PARs vest over three years and are designed to encourage a long term 
strategic focus.

Termination 

Termination may be instigated by either party on 6 months notice.  

On	a	fundamental	change,	the	MD	can	terminate	and	receive	payment	of	12	months	TR	
plus partial STI if awarded by the Board.  

There is no accelerated vesting of DARs and PARs.  For termination by the Consolidated 
Entity (by payment of notice) or for a fundamental change, the DARs continue after 
termination and vesting is subject to their terms. For PARs if employment ceases for any 
reason other than summary dismissal PARs will continue after termination and vesting is 
subject to their terms.

Fundamental Change is the removal of the executive as a director by shareholders, the 
executive being required to report to someone other than the Board, the executive not 
being the most senior executive in the Consolidated Entity or in a new holding entity or the 
executive's positions are redundant.

48

BOQ ANNUAL REPORT 2012

      Remuneration Report – Audited (continued)
9.  Executive Contracts (continued)

9.2  Other Executives

All	other	KMP	are	employed	under	rolling	contracts	with	the	key	terms	as	outlined	in	Table	10.

Table 10 KMP Notice Periods

KMP

Term of agreement

Stuart Grimshaw

Jon	Sutton

Anthony Rose

Peter Deans

Brendan White

Matthew	Baxby

Chris Nilon

Renato	Mazza

Open

Open

Open

Open

Open

Open

Open

Open

Fixed Annual 
Remuneration 
$

1,250,000

700,000

625,000

600,000

600,000

525,000

365,000

365,000

Notice period by 
executive

Notice period by the 
Consolidated Entity

6 months

3 months

3 months

3 months

3 months

3 months

3 months

3 months

6 months

3 months

3 months

3 months

3 months

3 months

3 months

3 months

Termination payment

12 months base pay 
(including notice period)

9 months base pay 
(including notice period)

9 months base pay 
(including notice period)

6 months base pay 
(including notice period)

9 months base pay 
(including notice period)

9 months base pay 
(including notice period)

12 months base pay 
(including notice period)

9 months base pay 
(including notice period)

The	Executive	contracts	for	the	new	KMP	allow	for	a	notice	period	of	no	longer	than	
6	months.		No	termination	payments	made	under	the	arrangements	with	existing	KMP	
(including	the	MD)	will	exceed	12	months	base	salary.

Changes have been made to the Awards Rights Plan such that unvested rights held by 
the	MD	and	CRO	will	not	accelerate	upon	termination.		Instead,	the	rights	will	remain	
on-foot and will vest over the performance period according to the vesting schedule.  
Rather than the rights being subject to accelerated vesting or forfeiting on termination, 
the Board considered it important to ensure continued alignment of these key executives 
with the Consolidated Entity’s financial performance after their departure from the 
Consolidated Entity.  

Unvested	rights	held	by	all	other	KMP	may,	at	Board	discretion,	vest	on	a	pro	rata	basis	at	
termination where the individual is a good leaver (i.e. has departed for reasons including 
a	transfer	of	employment	to	an	Owner	Managed	Branch,	retirement,	redundancy,	death	
or total and permanent disablement).  Otherwise the awards will lapse upon termination 
of employment.

Payments made to former executives

The following executives departed the Consolidated Entity and received termination 
payments in the 2012 financial year.  

 •

 •

 •

 •

 •

Ram	Kangatharan

Ewan Cameron 

Darryl Newton 

David Tonuri 

Keith	Rodwell

All former executives received contractually obligated payments only.  

The termination payments received consisted of payments in lieu of notice, annual and 
long service leave accruals and termination payments of either 6 or 9 months base salary, 
depending on the individual’s Executive contract.  

Ram	Kangatharan	agreed	to	stay	with	the	organisation	in	the	role	of	Acting	CEO	after	the	
retirement of David Liddy, prior to Stuart Grimshaw starting with the Consolidated Entity. 
The	Board	made	Mr	Kangatharan	an	employment	offer	to	ensure	there	was	continuity	of	
leadership	and	steerage	of	the	organisation	in	this	period.	Mr	Kangatharan	was	a	CEO	
candidate and had other employment options, accordingly it was seen as important to 
ensure he remained with BOQ. 

In	addition	to	the	termination	payment,	Mr	Kangatharan	received	the	following	additional	
amounts as part of historical contractual agreements:

 •

 •

 •

 •

	All	unvested	DARs	held	by	Mr	Kangatharan	vested	upon	cessation	of	his	
employment.		This	is	in	line	with	Mr	Kangatharan’s	Executive	contract	which	
provided for full vesting of the unvested DARs should his employment be terminated 
prior to 1 November 2012. 

	Mr	Kangatharan	retained	the	restricted	shares	allocated	to	him	under	the	Executive	
contract dated 8 November 2011.  The restriction on these restricted shares remains 
unchanged (i.e. there is no accelerated removal of the restriction) with the shares not 
released until 1 November 2012. 

	Mr	Kangatharan	was	paid	an	STI	as	part	of	appointment	as	Acting	CEO	for	period	1	
September 2011 to 31 October 2011.

 Based on the Consolidated Entity and executive’s performance over the 2012 
financial	year,	no	STI	payment	will	be	paid	to	Mr	Kangatharan	for	the	period	
November 2011 to August 2012.

Further details of the payments made to former executives are included in Table 6. 

BOQ ANNUAL REPORT 2012 49

Directors’ Report (continued)

Year ended 31 August 2012

The ability to exercise the options is conditional on the Consolidated Entity achieving 
certain performance hurdles. The performance hurdles are based on diluted cash EPS 
growth and require the Bank’s diluted cash EPS to outperform the average diluted cash 
EPS growth of the Comparison Banks over the financial years 2008, 2009 and 2010 
(“performance period”), as described above.

To reach the EPS performance hurdle the Consolidated Entity must achieve the following 
for the performance period:

Percentage range by which cash EPS growth exceeds 
Comparison banks

Percentage of 
options to vest

5% and up to but not exceeding 10%

10% and up to but not exceeding 15%

15% and up to but not exceeding 20%

20% or more

25%

50%

75%

100%

Should	any	SMOP	7	options	remain	unvested	as	at	November	2012,	the	EPS	test	will	be	
applied across financial years 2008, 2009, 2010, 2011 and 2012.

Using	the	trinomial	pricing	methodology,	each	option	had	a	value	of	$2.57	as	at	date	of	
granting.	The	market	value	of	shares	at	31	August	2012	was	$7.55	(2011:	$7.48).

Remuneration Report – Audited (continued)
10. Senior Managers’ options and rights

1.	 Options	issued	on	20	November	2006	(SMOP	6):

Options originally issued:  

Options lapsed during the year: 

3,370,000;

1,351,934;

Options exercised during the year: 

Options on issue at balance date: 

Nil;

Nil;

Exercise date:  

Expiry date:  

20 November 2009;

20 November 2011; 

Options exercisable at balance date: 

Nil;

Issue	price:		

Exercise	price:		

$Nil;	and

$16.26.

2.	 Options	issued	on	1	November	2007	(SMOP	7):		

Options originally issued: 

Options lapsed during the year: 

3,999,000;

650,000;

Options exercised during the year 

Nil;

Options on issue at balance date: 

1,391,000; 

Exercise date:(1) 

Expiry date: 

1 November 2011;

1 November 2012;

Options exercisable at balance date: 

1,391,000;

Issue	Price:	

Exercise	Price:		

$Nil;	and

$19.11.	

(1) The exercise date was amended during the year from 1 November 2010 to 1 November 2011.

50

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
	
	
Remuneration Report – Audited (continued)
10. Senior Managers’ options and rights (continued)

Type

Grant Date

Expiry Date

Granted

Lapsed 
during the 
year

Exercised 
during the 
year

Balance at 
31 August 
2012

Vested(1)

Vesting Date

Vesting 
Percentage(2)

DARs
2008 DARs

29	June	2009

29	June	2014

269,072

1,502

101,025

14,876

2,518

17 December 2009

2009 DARs

24 December 2009

23 December 2014

403,294

8,832

113,412

68,526

11,608

16 December 2010

16 December 2010

15 December 2011

2010 DARs

28	May	2010

28	May	2015

41,809

2,425

8,797

20,346

2,181

2	May	2011

15 December 2011

20 December 2012

2010 DARs

29 November 2010

29 November 2015

400,892

59,472

87,175

240,013

18,043

15 December 2011

2011 DARs

16 December 2011

16 December 2016

466,128

29,940

1,631

434,557

1,498

20 December 2012

20 December 2012

19 December 2013

7	May	2012

6	May	2013

2012 DARs

February 2012

5	May	2017

233,723

-

PARs(4)
2008 PARs

2009 PARs

2010 PARs

29	June	2009

29	June	2014

24 December 2009

23 December 2014

29 November 2010

29 November 2015

429,292

192,810

561,909

149,910

61,180

258,633

2010 PARs

2011 PARs

25	January	2011

25	January	2016

13 October 2011

13 October 2016

18,975

121,619

18,975

-

2011 PARs

16 December 2011

16 December 2016

359,632

123,018

2012 PARs

February 2012

16 December 2017

311,057

2012 PARs

10	May	2012

16 December 2017

69,061

-

-

-

-

-

-

-

-

-

-

-

233,723

-

89,060

271,303

-

121,619

236,614

311,057

69,061

19 December 2013

19 December 2014

3	May	2013

2	May	2014

n/a

18 October 2012

Date of release of 
financial results in 
October 2013

n/a

Date of release of 
financial results in 
October 2014

Date of release of 
financial results in 
October 2014

Date of release of 
financial results in 
October 2015

Date of release of 
financial results in 
October 2015

-

-

-

-

-

-

-

-

-

(1) 

(2) 

(3) 

(4) 

The number of rights vested during the year under the Award Rights Plan at the discretion of the directors, as permitted under the terms of the plan.

PARs vest based on the Consolidated Entity’s TSR performance measured against a Peer Group over a 3 year period.

Valued using the Monte Carlo simulation approach

The ability to exercise the PARs is conditional on the Bank achieving certain market performance hurdles.  Refer to “Executives Remuneration Framework” for further details.

Fair value 
per right 
at grant 
date(3) 
$

7.59

10.40

10.11

11.17

6.60

6.60

4.59

6.93

7.81

7.81

5.36

20%

30%

50%

50%

30%

20%

20%

30%

50%

20%

30%

50%

20%

30%

50%

50%

50%

100%

100%

100%

100%

100%

100%

5.18

100%

5.18

100%

3.70

BOQ ANNUAL REPORT 2012 51

Directors’ Report (continued)

Year ended 31 August 2012

Remuneration Report – Audited (continued)
Indemnification of officers

The Bank's Constitution provides that all officers of the Bank are indemnified by the Bank 
against liabilities incurred by them in the capacity of officer to the full extent permitted by 
the Corporations Act 2001.

Insurance of officers 

Audit and Non–audit services

During	the	year	KPMG,	the	Bank’s	auditor,	has	performed	certain	other	services	in	addition	
to their statutory duties.  The Board has considered the non-audit services provided during 
the year by the auditor are in accordance with written advice provided by resolution of the 
Audit Committee, and is satisfied that the provision of those non-audit services during the 
year by the auditor is compatible with, and did not compromise, the auditor’s independence 
requirements of the Corporations Act 2001 for the following reasons:

Since the end of the previous financial year the Bank has paid insurance premiums in 
respect of a Directors' and Officers' liability insurance contract.  The contract insures each 
person who is or has been a director or executive officer (as defined in the Corporations 
Act 2001) of the Bank against certain liabilities arising in the course of their duties to the 
Bank and its controlled entities.  The directors have not included details of the nature of the 
liabilities covered or the amount of the premium paid in respect of the insurance contract 
as such disclosure is prohibited under the terms of the contract.

 •

 •

 all non-audit services were subject to the corporate governance procedures adopted 
by the Bank and have been reviewed by the Audit Committee to ensure they do not 
impact the integrity and objectivity of the auditor; and

 the non-audit services provided do not undermine the general principles relating 
to auditor’s independence as set out in APES 110 Code of Ethics for Professional 
Accountants, as they did not involve reviewing or auditing the auditor’s own work, 
acting in a management or decision making capacity for the Bank, acting as an 
advocate for the Bank or jointly sharing risks and rewards.

Directors’ interests

Directors’ interests as at the date of this report were as follows:

Director

Neil Summerson 
Stuart Grimshaw(1)

Steve Crane

Roger Davis

Carmel Gray

John	Reynolds

Michelle	Tredenick

David Willis 
Richard	Haire(2)

Ordinary Shares

45,599

10,825

25,678

4,896

10,946

5,217

2,433

1,414
4,000

(1) 

 Stuart Grimshaw was appointed as Chief Executive Officer and Managing Director on 
1 November 2011.

(2) 

Richard Haire was appointed as a Non-Executive Director on 18 April 2012.

Audit services	–	KPMG	Australia

 •

 •

Audit and review of the financial reports 

Other regulatory and audit services

Audit related services	–	KPMG	Australia

 •

Other assurance services(1) 

Other services	–	KPMG	Australia

 •

 •

 •

Tax advisory services

Other

Due diligence services

Details	of	the	amounts	paid	to	the	auditor	of	the	Bank,	KPMG	and	its	related	practices	for	
audit and non-audit services provided during the year are set out below:

Consolidated

Bank

2012 
$000

1,127.1

532.6

1,659.7

123.9

123.9

222.5

75.6

103.2

401.3

2011 
$000

923.4

464.1

1,387.5

84.2

84.2

347.4

5.4

-

352.8

2012 
$000

818.3

346.1

1,164.4

-

-

218.2

75.6

103.2

397.0

2011 
$000

547.1

304.1

851.2

-

-

341.4

5.4

-

346.8

(1) 

Other assurance services comprise accounting opinions, and audit related services provided in relation to mortgage securitisation trusts which are consolidated under Australian Accounting Standards.

Fees	for	audit	and	non-audit	services	paid	to	KPMG	which	were	provided	in	relation	to	leasing	securitisation	trusts	which	are	not	consolidated	by	the	Bank	were	nil	for	2012		 
(2011:	$32,448).

52

BOQ ANNUAL REPORT 2012

      Lead Auditor’s Independence Declaration
The lead auditor’s independence declaration is set out on page 54 and forms part of the 
directors’ report for the year ended 31 August 2012.

Rounding of amounts

The	Bank	is	a	company	of	a	kind	referred	to	in	ASIC	Class	Order	98/100	dated	10	July	
1998	(as	amended	by	Class	Order	04/667	dated	15	July	2004)	and	in	accordance	with	that	
Class Order, amounts in this financial report and directors' report have been rounded off to 
the nearest million dollars, unless otherwise stated.

Dated at Brisbane this eighteenth day of October 2012. 

Signed in accordance with a resolution of the directors:

Neil Summerson 
Chairman 

Stuart Grimshaw 
Managing Director 

BOQ ANNUAL REPORT 2012 53

 
 
 
 
Directors’ Report (continued)

Year ended 31 August 2012

Lead Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001
To the directors of Bank of Queensland Limited

I declare that, to the best of my knowledge and belief, in relation to the audit for the financial year ended 31 August 2012 there have been:

(i) 

no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and 

(ii) 

no contraventions of any applicable code of professional conduct in relation to the audit.

KPMG

Martin McGrath 
Partner

Brisbane, 18 October 2012.

KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative.

54

BOQ ANNUAL REPORT 2012

       
 
 
Statements of  
Comprehensive Income

For the year ended 31 August 2012

Interest income

Less: Interest expense

Net interest income

Other operating income

Net banking operating income

Premiums from insurance contracts

Investment revenue

Claims and policyholder liability expense from insurance contracts

Net insurance operating income

Total operating income 

Less: Expenses

Profit before impairment on loans and advances and tax 

Less: Impairment on loans and advances

Profit/(Loss) before income tax 
Less: Income tax expense/(benefit)

Profit/(Loss) for the year

Other comprehensive income, net of income tax
Cash flow hedges:

Net gains / (losses) taken to equity

Net losses transferred to profit and loss

Foreign currency translation differences on foreign operations

Net gain / (losses) on hedge of net investment in foreign operation 

Change in fair value of assets available for sale

Other comprehensive income / (expense) for the year, net of income tax

Total comprehensive income / (expense)  for the year

Profit/(Loss) attributable to:
Equity holders of the parent

Total comprehensive income / (expense) attributable to:
Equity holders of the parent

Consolidated

Bank

Note

4

4

4

4

4

5

13

6

2012 
$m

2,596.2

1,944.7

651.5

111.5

763.0

76.0

7.4

(42.1)

41.3

804.3

422.6

381.7

401.0

(19.3)

(2.2)

(17.1)

(18.8)

0.2

(0.6)

0.8

6.2

(12.2)

(29.3)

2011 
$m

2,676.6

2,053.2

623.4

132.1

755.5

68.6

8.5

(36.2)

40.9

796.4

374.1

422.3

200.5

221.8

63.1

158.7

29.7

6.0

0.6

(0.2)

2.1

38.2

196.9

2012 
$m

2,549.2

2,086.7

462.5

235.7

698.2

 -

 -

 -

-

698.2

369.7

328.5

359.9

(31.4)

(27.6)

(3.8)

8.1

0.2

-

-

8.9

17.2

13.4

2011 
$m

2,638.6

2,184.2

454.4

232.5

686.9

 -

 -

 -

-

686.9

322.5

364.4

166.7

197.7

55.3

142.4

24.8

6.0

-

-

(0.7)

30.1

172.5

(17.1)

158.7

(3.8)

142.4

(29.3)

196.9

13.4

172.5

Basic earnings per share

Ordinary shares

Diluted earnings per share 

Ordinary shares

8

8

(10.2c)

(10.2c)

63.6c

60.3c

The above statements of comprehensive income should be read in conjunction with the accompanying notes.

BOQ ANNUAL REPORT 2012 55

 
 
 
 
Balance Sheets

As at 31 August 2012

Assets
Cash and liquid assets

Due from other financial institutions

Other financial assets

Derivative financial instruments

Loans and advances at amortised cost

Current tax assets

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Other assets

Intangible assets

Investments accounted for using the equity method

Total assets

Liabilities
Due to other financial institutions

Deposits  

Derivative financial instruments

Accounts payable and other liabilities

Current tax liabilities

Provisions

Insurance policy liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity
Issued capital

Reserves 

Retained profits

Total Equity

The above balance sheets should be read in conjunction with the accompanying notes.

Consolidated

Bank

Note

2012 
$m

2011 
$m

2012 
$m

2011 
$m

9

10

11

26

12

33

14

15

16

17

39

18

19

26

20

37

21

670.5

119.7

5,689.4

276.1

34,147.2

0.7

-

31.0

125.7

120.9

554.6

22.2

433.2

131.9

5,147.0

126.8

33,276.1

-

-

31.0

41.7

104.4

580.0

28.7

227.7

23.5

5,776.9

276.1

30,654.6

1.5

933.1

26.1

104.9

277.9

59.3

-

269.6

25.9

5,215.7

126.8

29,745.7

-

933.1

25.3

42.6

251.9

70.6

-

41,758.0

39,900.8

38,361.6

36,707.2

177.8

31,171.9

253.0

450.4

-

44.1

73.5

6,688.1

-

38,858.8

2,899.2

2,660.1

106.2

132.9

2,899.2

169.2

29,626.6

264.1

429.1

79.4

30.2

77.6

6,651.0

-

37,327.2

2,573.6

2,153.3

115.4

304.9

2,573.6

177.8

31,288.7

130.3

404.8

-

33.5

-

895.3

2,553.6

35,484.0

2,877.6

2,666.0

105.1

106.5

2,877.6

169.2

29,875.2

197.5

387.1

79.8

21.5

-

1,123.8

2,340.2

34,194.3

2,512.9

2,162.8

81.8

268.3

2,512.9

56

BOQ ANNUAL REPORT 2012

      Statements of Cash Flows

For the year ended 31 August 2012

Cash flows from operating activities
Interest received

Fees and other income received

Dividends received

Interest paid

Cash paid to suppliers and employees

Operating income tax paid

(Increase)/decrease in operating assets:

Loans and advances at amortised cost

Other financial assets

Increase/(decrease) in operating liabilities:

Deposits 

Securitisation liabilitiess

Net cash from operating activities

Cash flows from investing activities
Payments for property, plant and equipment

Payments for intangible assets – software

Cash distribution received from equity accounted investments

Proceeds from sale of property, plant and equipment

Net cash from investing activities

Cash flows from financing activities
Proceeds from issue of ordinary shares

Cost of capital issues

Proceeds from borrowings and foreign exchange instruments

Proceeds from other financing activities

Repayment of other financing activities

Repayments of borrowings

Payments for treasury shares

Dividends paid

Dividends received

Net cash from financing activities

Net increase / (decrease) in cash and cash equivalents

Cash and liquid assets at beginning of year

Cash and liquid assets at end of year

Consolidated

Bank

Note

2012 
$m

2011 
$m

2012 
$m

2011 
$m

2,567.0

181.6

0.8

2,694.2

168.8

1.6

2,317.7

130.1

0.8

(2,085.5)

(1,908.4)

(2,231.4)

(382.9)

(153.4)

127.6

(312.9)

(110.1)

533.2

(338.4)

(151.7)

(272.9)

(1,279.2)

(517.2)

(1,745.5)

197.5

(1,115.7)

(551.8)

1,541.5

283.3

156.0

(10.4)

(21.7)

6.7

3.9

(21.5)

450.3

(10.4)

984.4

-

-

1,550.7

(274.4)

261.5

(13.4)

(19.4)

1.8

5.7

(25.3)

-

-

2,377.5

-

-

(1,228.9)

(2,572.1)

(3.8)

(88.8)

-

102.8

237.3

433.2

670.5

(6.2)

(73.3)

-

(274.1)

(37.9)

471.1

433.2

1,462.9

-

(477.5)

(9.7)

(18.2)

-

0.9

(27.0)

450.3

(10.4)

983.5

612.5

(278.3)

(1,226.6)

(3.8)

(88.8)

24.2

462.6

(41.9)

269.6

227.7

2,445.5

156.2

1.6

(2,041.7)

(290.9)

(109.3)

161.4

(1,710.0)

290.8

1,527.5

-

269.7

(12.4)

(11.9)

-

-

(24.3)

-

-

2,355.4

-

-

(2,569.8)

(6.2)

(73.3)

42.0

(251.9)

(6.5)

276.1

269.6

21

27

21

21

9

The above statements of cash flows should be read in conjunction with the accompanying notes.

BOQ ANNUAL REPORT 2012 57

Statements of 
Changes in Equity

For the year ended 31 August 2012

Perpetual 
Equity 
Preference 
shares 
$m

Employee 
benefits 
reserve 
$m

General 
reserve 
for credit 
losses 
$m

Ordinary 
shares  
$m

Cashflow 
hedge 
reserve 
$m

Translation 
reserve 
$m

Available 
for sale 
reserve 
$m

Retained 
profits 
$m

Total equity 
$m

1,957.6

195.7

33.5

67.0

Consolidated

Year ended 31 August 2012
Balance at beginning of the year

Total comprehensive income for the year

Loss 

Other comprehensive income, net of 
income tax

Cash flow hedges:

Net losses taken to equity

 Net losses transferred to profit 
and loss

Net gain on hedge of net investment in 
foreign operation

Foreign currency translation differences on 
foreign operations

Change in fair value of assets available 
for sale

Transfers

Total other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded 
directly in equity 
Contributions by and distributions 
to owners
Institutional placement and 
entitlement offer(1)
Retail entitlement offer(1)

Costs of capital issue

Dividend reinvestment plan

Dividends to shareholders

Dividends to PEPs

Equity settled transactions
Treasury Shares(2)
Total contributions by and distributions 
to owners

-

-

-

-

-

-

-

-

-

288.5

161.8

(7.4)

63.0

-

-

-
0.9

506.8

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-
-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(0.2)
-

(0.2)

33.3

8.0

-

(18.8)

0.2

-

-

-

-

(18.6)

(18.6)

-

-

-

-

-

-

-
-

-

0.4

6.5

304.9

2,573.6

-

-

-

0.8

(0.6)

-

-

0.2

0.2

-

-

-

-

-

-

-
-

-

-

-

-

-

-

6.2

-

6.2

6.2

-

-

-

-

-

-

-
-

-

(17.1)

(17.1)

-

-

-

-

-

(3.2)

(3.2)

(20.3)

-

-

-

-

(142.1)

(9.6)

-
-

(18.8)

0.2

0.8

(0.6)

6.2

-

(12.2)

(29.3)

288.5

161.8

(7.4)

63.0

(142.1)

(9.6)

(0.2)
0.9

(151.7)

354.9

-

-

-

-

-

-

3.2

3.2

3.2

-

-

-

-

-

-

-
-

-

Balance at the end of the year

2,464.4

195.7

70.2

(10.6)

0.6

12.7

132.9

2,899.2

(1) 

(2) 

In April / May, the Bank completed a capital raising by way of Institutional Placement, Institutional Entitlement and Retail Entitlement offers of fully paid ordinary shares at an issue price of $6.05 per share.

 Treasury shares represent the value of shares held by a subsidiary that the Bank is required to include in the Consolidated Entity’s financial statements.  No gain or loss is recognised in profit or loss on the 
purchase, sale, issue or cancellation of the Bank’s own equity instruments.  

The statements of changes in equity should be read in conjunction with the accompanying notes.

58

BOQ ANNUAL REPORT 2012

       
 
Perpetual 
Equity 
Preference 
shares 
$m

Employee 
benefits 
reserve 
$m

General 
reserve 
for credit 
losses 
$m

Ordinary 
shares  
$m

Cashflow 
hedge 
reserve 
$m

Translation 
reserve 
$m

Available 
for sale 
reserve 
$m

Retained 
profits 
$m

Total equity 
$m

1,861.9

195.7

32.9

77.0

(27.7)

Consolidated

Year ended 31 August 2011
Balance at beginning of the year

Total comprehensive income for the year

Profit 

Other comprehensive income, net of 
income tax

Cash flow hedges:

Net gains taken to equity

 Net losses transferred to profit 
and loss

Net gains on hedge of net investment in 
foreign operation

Foreign currency translation differences on 
foreign operations

Change in fair value of assets available 
for sale

Transfers

Total other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded 
directly in equity 
Contributions by and distributions 
to owners
Dividend reinvestment plan 

Conversion of RePS to ordinary shares

Dividends to shareholders

Dividends to PEPs

Equity settled transactions
Treasury Shares(1)
Total contributions by and distributions 
to owners

-

-

-

-

-

-

-

-

-

51.3

47.2

-

-

-
(2.8)

95.7

-

-

-

-

-

-

-

-

-

-

-

-

-

-
-

-

-

-

-

-

-

-

(10.0)

(10.0)

(10.0)

-

-

-

-

-
-

-

-

29.7

6.0

-

-

-

-

35.7

35.7

-

-

-

-

-
-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

0.6
-

0.6

33.5

-

-

-

-

(0.2)

0.6

-

-

0.4

0.4

-

-

-

-

-
-

-

4.4

260.6

2,404.8

-

-

-

-

-

2.1

-

2.1

2.1

-

-

-

-

-
-

-

158.7

158.7

-

-

-

-

-

10.0

10.0

168.7

-

-

(114.8)

(9.6)

-
-

29.7

6.0

(0.2)

0.6

2.1

-

38.2

196.9

51.3

47.2

(114.8)

(9.6)

0.6
(2.8)

(124.4)

(28.1)

Balance at the end of the year

1,957.6

195.7

67.0

8.0

0.4

6.5

304.9

2,573.6

(1) 

 Treasury shares represent the value of shares held by a subsidiary that the Bank is required to include in the Consolidated Entity’s financial statements.  No gain or loss is recognised in profit or loss on the 
purchase, sale, issue or cancellation of the Bank’s own equity instruments.  

The statements of changes in equity should be read in conjunction with the accompanying notes.

BOQ ANNUAL REPORT 2012 59

 
 
Statements of 
Changes in Equity (continued)

For the year ended 31 August 2012

Bank

Year ended 31 August 2012
Balance at beginning of the year

Total comprehensive income for the year

Loss

Other comprehensive income, net of income tax

Cash flow hedges:

Net gains taken to equity

Net losses transferred to profit and loss

Change in fair value of assets available for sale

Transfers

Total other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly 
in equity 
Contributions by and distributions to owners
Institutional placement and entitlement offer(1)
Retail entitlement offer(1)

Costs of capital issue

Dividend reinvestment plan

Treasury Shares

Dividends to shareholders

Dividends to PEPs

Equity settled transactions

Total contributions by and distributions to owners

Balance at the end of the year

Perpetual 
Equity 
Preference 
shares 
$m

Employee 
benefits 
reserve 
$m

General 
reserve 
for credit 
losses 
$m

Ordinary 
shares  
$m

Cashflow 
hedge 
reserve 
$m

Available 
for sale 
reserve 
$m

Retained 
profits 
$m

Total 
equity 
$m

1,967.1

195.7

33.5

51.0

(6.5)

3.8

268.3

2,512.9

-

-

-

-

-

-

-

288.5

161.8

(7.4)

63.0

(2.7)

-

-

-

503.2

2,470.3

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

195.7

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(0.2)

(0.2)

33.3

-

-

-

-

6.3

6.3

6.3

-

-

-

-

-

-

-

-

-

-

8.1

0.2

-

-

8.3

8.3

-

-

-

-

-

-

-

-

-

-

-

-

8.9

-

8.9

8.9

-

-

-

-

-

-

-

-

-

57.3

1.8

12.7

(3.8)

(3.8)

-

-

-

(6.3)

(6.3)

(10.1)

-

-

-

-

-

8.1

0.2

8.9

-

17.2

13.4

288.5

161.8

(7.4)

63.0

(2.7)

(142.1)

(142.1)

(9.6)

-

(151.7)

106.5

(9.6)

(0.2)

351.3

2,877.6

(1) 

In April / May, the Bank completed a capital raising by way of Institutional Placement, Institutional Entitlement and Retail Entitlement offers of fully paid ordinary shares at an issue price of $6.05 per share.

The statements of changes in equity should be read in conjunction with the accompanying notes.

60

BOQ ANNUAL REPORT 2012

       
 
Bank

Year ended 31 August 2011
Balance at beginning of the year

Total comprehensive income for the year

Profit

Other comprehensive income, net of income tax

Cash flow hedges:

 Net gains taken to equity

Net losses transferred to profit and loss

Change in fair value of assets available for sale

Transfers

Total other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly 
in equity 
Contributions by and distributions to owners
Dividend reinvestment plan

Conversion of RePS to ordinary shares

Treasury Shares

Dividends to shareholders

Dividends to PEPs

Equity settled transactions

Total contributions by and distributions to owners

Balance at the end of the year

Perpetual 
Equity 
Preference 
shares 
$m

Employee 
benefits 
reserve 
$m

General 
reserve 
for credit 
losses 
$m

Ordinary 
shares  
$m

Cashflow 
hedge 
reserve 
$m

Available 
for sale 
reserve 
$m

Retained 
profits

Total equity 
$m

1,867.7

195.7

32.9

61.6

(37.3)

4.5

239.8

2,364.9

-

-

-

-

-

-

-

51.3

47.2

0.9

-

-

-

99.4

1,967.1

-

-

-

-

-

-

-

-

-

-

-

-

-

-

195.7

-

-

-

-

-

-

-

-

-

-

-

-

0.6

0.6

33.5

-

-

-

-

(10.6)

(10.6)

(10.6)

-

-

-

-

-

-

-

-

24.8

6.0

-

-

30.8

30.8

-

-

-

-

-

-

-

-

-

-

(0.7)

-

(0.7)

(0.7)

-

-

-

-

-

-

-

51.0

(6.5)

3.8

142.4

142.4

-

-

-

10.6

10.6

153.0

-

-

-

24.8

6.0

(0.7)

-

30.1

172.5

51.3

47.2

0.9

(114.8)

(114.8)

(9.7)

-

(124.5)

268.3

(9.7)

0.6

(24.5)

2,512.9

The statements of changes in equity should be read in conjunction with the accompanying notes.

BOQ ANNUAL REPORT 2012 61

 
 
Notes to the Financial 
Statements

Year ended 31 August 2012

Note

Contents

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

38.

39.

Reporting entity

Basis of preparation

Significant accounting policies

Operating income

Expenses 

Income tax expense

Dividends

Earnings per share

Cash and liquid assets

Due from other financial institutions

Other financial assets

Loans and advances at amortised cost

Provisions for impairment

Property, plant and equipment

Deferred tax assets and liabilities

Other assets

Intangible assets

Due to other financial institutions

Deposits

Provisions

Borrowings including subordinated notes

Capital and Reserves

Segment reporting

Risk management

Capital management

Financial instruments

Notes to the statements of cash flows

Auditors’ remuneration

Contingent liabilities

Commitments

Employee benefits

Key	management	personnel	disclosures

Controlled entities

Related parties information

Average balances and margin analysis

Deed of cross guarantee

Insurance business

Events subsequent to balance date

Investments accounted for using the equity method

62

BOQ ANNUAL REPORT 2012

Page

63

63

63

70

71

72

73

74

74

75

75

76

77

78

80

80

81

83

83

84

84

86

87

88

96

98

102

103

103

104

104

107

114

115

115

116

118

121

121

      1.  Reporting entity

 Bank of Queensland Limited (the “Bank”) is a company domiciled in Australia. 
The address of the Bank’s registered office is Level 17, 259 Queen Street, Brisbane, 
QLD, 4000.  The consolidated financial report of the Bank for the financial year ended 
31 August 2012 comprises the Bank and its subsidiaries (together referred to as the 
“Consolidated Entity”) and the Consolidated Entity’s interest in equity accounted 
investments. The Bank primarily is involved in retail banking, leasing finance and 
insurance products.

2.  Basis of preparation
(a)  Statement of compliance

 The financial report is a general purpose financial report which has been prepared in 
accordance with Australian Accounting Standards (“AASBs” – including Australian 
Interpretations) adopted by the Australian Accounting Standards Board (“AASB”) and 
the Corporations Act 2001.  The financial statements and notes of the Consolidated 
Entity and Bank also comply with International Financial Reporting Standards 
(“IFRSs”) and interpretations adopted by the International Accounting Standards 
Board.  The Bank is a for-profit entity.

 The consolidated financial report was authorised for issue by the directors on 
18 October 2012.

(b)  Basis of measurement

 The financial report is prepared on the historical cost basis with the exception of the 
following assets and liabilities which are stated at their fair value: 

 •

 •

 •

 •

derivative financial instruments;

financial instruments designated at fair value;  

financial instruments classified as available-for-sale; and

insurance policy liabilities.

(c)  Functional and presentation currency

 The consolidated financial statements are presented in Australian dollars, which 
is the Bank’s functional currency and the functional currency of the majority of the 
Consolidated Entity.  

(d)  Rounding

 The Consolidated Entity is of a kind referred to in ASIC Class Order 98/100 dated 
10	July	1998	and	in	accordance	with	that	Class	Order,	amounts	in	this	financial	
report and directors’ report have been rounded off to the nearest million dollars, 
unless otherwise stated.

(e)  Use of estimates and judgements

 The preparation of a financial report in conformity with Australian Accounting 
Standards requires management to make judgements, estimates and assumptions 
that affect the application of policies and reported amounts of assets, liabilities, 
income and expenses. These estimates and associated assumptions are based on 
historical experience and various other factors that are believed to be reasonable 
under the circumstances, the results of which form the basis of making the 
judgements about carrying values of assets and liabilities that are not readily 
apparent from other sources. Actual results may differ from these estimates. 
These accounting policies have been consistently applied by each entity in the 
Consolidated Entity. 

 The estimates and underlying assumptions are reviewed on an ongoing basis. 
Revisions to accounting estimates are recognised in the period in which the 
estimates are revised if the revision only affects that period, or in the period of the 
revision and future periods if the revision affects both current and future periods.

 Information about significant areas of estimation uncertainty and critical judgements 
in applying accounting policies that have the most significant effect on the amounts 
recognised in the financial statements are described in the following notes:

 •

 •

 Provisions for impairment – Note 13 (refer Note 3 (j));

Intangible assets – Note 17;

 •

 •

 •

 •

Provisions – Note 20 (refer Note 3 (m));

Financial instruments – Note 26;

Contingent liabilities – Note 29; and

Insurance policy liabilities – Note 37.

3.  Significant accounting policies

 The following standards and amendments have been identified as those which may 
impact the Bank and were available for early adoption at 31 August 2012 but have 
not been applied in these financial statements.

 •

 •

 •

 •

 AASB 9 Financial Instruments was issued and introduces changes in 
the classification and measurement of financial assets and financial 
liabilities. This standard becomes mandatory for the Consolidated Entity’s 
31 August 2016 financial statements. The potential effects on adoption of the 
amendments are yet to be determined.

 AASB 10 Consolidated Financial Statements, when it becomes mandatory for 
the Consolidated Entity’s 31 August 2014 financial statements, will supersede 
AASB 127 Consolidated and Separate Financial Statements and Interpretation 
112 Consolidation – Special Purposes Entities. It introduces a new single 
control model to assess whether to consolidate an investee. The Consolidated 
Entity has not determined the potential effect of the standard.

 AASB 119 Employee Benefits is amended for changes in accounting and 
disclosures of defined benefit superannuation plans; definitions of short-
term and other long-term employee benefits affecting the measurement 
of the obligations; and the timing for recognition of termination benefits. 
The amendments become mandatory for the Consolidated Entity’s 31 August 
2014 financial statements with specific transitional requirements. The potential 
effects on adoption of the amendments are yet to be determined.

 AASB 11 Joint Arrangements, when it becomes mandatory for the 
Consolidated Entity’s 31 August 2014 financial statements, introduces a 
principles based approach to accounting for joint arrangements. If the parties 
have rights to and obligations for underlying assets and liabilities, the joint 
arrangement is considered a joint operation and the parties will account 
for their share of revenue, expenses, assets and liabilities. Otherwise the 
joint arrangement is considered a joint venture and the parties must use the 
equity method to account for their interest. The Consolidated Entity has not 
determined the potential effect of the standard.

 The accounting policies set out below have been applied consistently to all periods 
presented in the consolidated financial report, and have been applied consistently 
across the Consolidated Entity.  

(a)  Basis of consolidation

(i)  Subsidiaries

 Subsidiaries are entities controlled by the Bank. Control exists when the Bank has 
the power, directly or indirectly, to govern the financial and operating policies of an 
entity so as to benefit from its activities. In assessing control, potential voting rights 
that presently are exercisable or convertible are taken into account. The financial 
statements of subsidiaries are included in the consolidated financial report from the 
date that control commences until the date that control ceases. In the Bank’s financial 
statements, investments in subsidiaries are carried at cost.

(ii)  Securitisation

 The Bank conducts a loan securitisation program whereby mortgage loans 
are packaged and sold to the REDS Securitisation and Warehouse Trusts 
(“RMBS	Trusts”).

	The	Bank	also	securitises	Hire	Purchase,	Chattel	Mortgages	and	Finance	
Leases	which	are	packaged	and	sold	to	REDS	EHP	Securitisation	Trusts	(“REDS	
EHP	Trusts”).

BOQ ANNUAL REPORT 2012 63

 
 
 
 
 
 
 
 
 
 
 
 
 
	
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

3.  Significant accounting policies (continued)
(a)  Basis of consolidation (continued)

 Where a foreign currency transaction is part of a hedge relationship it is accounted 
for	as	above,	subject	to	the	Hedge	Accounting	rules	set	out	in	Note	3	(c)	Derivatives,	
financial instruments and hedging.

(ii)  Securitisation (continued)

 Consolidated Entity

	The	Consolidated	Entity	receives	the	residual	income	distributed	by	the	RMBS	
and	REDS	EHP	Trusts	after	all	payments	due	to	investors	and	associated	costs	of	
the program have been met and as a result the Consolidated Entity is considered 
to	retain	the	risks	and	rewards	of	the	RMBS	Trusts	and	as	a	result	do	not	meet	
the de-recognition criteria of AASB 139 Financial Instruments: Recognition and 
Measurement.

	The	RMBS	Trusts	fund	their	purchase	of	the	loans	by	issuing	floating-rate	debt	
securities.	The	securities	are	issued	by	the	RMBS	Trusts.	These	are	represented	as	
borrowings of the Consolidated Entity however the Consolidated Entity does not 
stand behind the capital value or the performance of the securities or the assets 
of	the	RMBS	Trusts.	The	Consolidated	Entity	does	not	guarantee	the	payment	of	
interest or the repayment of principal due on the securities. The loans subject to the 
securitisation program have been pledged as security for the securities issued by the 
RMBS	Trusts.	The	Consolidated	Entity	is	not	obliged	to	support	any	losses	that	may	
be suffered by investors and does not intend to provide such support.

 To the extent that the Consolidated Entity does not substantially transfer all the risk 
and rewards associated with these assets, the level of the Consolidated Entity’s 
continuing involvement in these assets continues to be recognised.

Bank

	Interest	rate	risk	from	the	RMBS	and	REDS	EHP	Trusts	is	transferred	back	to	the	
Bank by way of interest rate and basis swaps. Accordingly, under AASB 139 the 
original	sale	of	the	mortgages	from	the	Bank	to	the	RMBS	Trusts	does	not	meet	
the de-recognition criteria set out in AASB 139. The Bank continues to reflect the 
securitised loans in their entirety and also recognises a financial liability to the 
RMBS	Trusts.	The	interest	payable	on	the	intercompany	financial	asset	/	liability	
represents the return on an imputed loan between the Bank and the Trusts and is 
based on the interest income under the mortgages, the fees payable by the Trusts and 
the interest income or expense not separately recognised under the interest rate and 
basis swaps transactions between the Bank and the Trusts.

All transactions between the Bank and the Trusts are eliminated on consolidation.

(iii)  Transactions eliminated on consolidation

 Intra-group balances, and any unrealised gains and losses or income and expenses 
arising from intra-group transactions, are eliminated in preparing the consolidated 
financial statements.

 Unrealised losses are eliminated in the same way as unrealised gains, but only to the 
extent that there is no evidence of impairment.

(iv)  Derecognition of financial assets and liabilities

 Financial assets are derecognised when the contractual rights to receive cash flows 
from the assets have expired, or where the Bank has transferred its contractual 
rights to receive the cash flows of the financial assets and substantially all the risks 
and rewards of ownership.  Financial liabilities are derecognised when they are 
extinguished, i.e. when the obligation is discharged, cancelled or expired.

(b)  Foreign currency

Foreign currency transactions

 Transactions in foreign currencies are translated at the foreign exchange rate ruling 
at	the	date	of	the	transaction.	Monetary	assets	and	liabilities	denominated	in	foreign	
currencies at the balance sheet date are translated into Australian dollars at the 
foreign exchange rate ruling at that date. Non-monetary items in a foreign currency 
that are measured at historical cost are translated using the exchange rate at the date 
of the transaction. Foreign exchange differences arising on translation are recognised 
in the profit and loss. 

Foreign operations

 The assets and liabilities of foreign operations, including goodwill and fair value 
adjustments arising on acquisition, are translated to Australian dollars at exchange 
rates at the reporting date. The income and expenses of foreign operations are 
translated to Australian dollars at exchange rates at the date of the transaction.  
Foreign currency differences are recognised in other comprehensive income, and 
presented in the foreign currency translation reserve in equity. When the settlement of 
a monetary item receivable from or payable to a foreign operation is neither planned 
nor likely in the foreseeable future, foreign exchange gains and losses arising from 
such a monetary item are considered to form part of a net investment in a foreign 
operation and are recognised in other comprehensive income, and are presented 
within equity in the foreign currency translation reserve. When a foreign operation is 
disposed of such that control is lost, the cumulative amount in the translation reserve 
related to that foreign operation is reclassified to profit or loss as part of the gain or 
loss on disposal. When the Bank disposes of only part of its interest in a subsidiary 
that includes a foreign operation while retaining control, the relevant proportion of 
the cumulative amount is reattributed to non-controlling interests.

(c)  Derivatives, financial instruments and hedging

Derivatives

 The Consolidated Entity uses derivative financial instruments to hedge its exposure 
to foreign exchange and interest rate risks arising from operating, financing and 
investing activities. In accordance with its treasury policy, the Consolidated Entity 
can hold derivative financial instruments for trading purposes. Derivatives that do not 
qualify for hedge accounting are accounted for as trading instruments.

 Derivative financial instruments are recognised initially at trade date fair value and 
are subsequently remeasured at fair value at the reporting date. The gain or loss 
on re-measurement is recognised immediately in profit or loss in the Statement of 
Comprehensive	Income.		However,	when	derivatives	qualify	for	hedge	accounting,	
recognition of any resultant gain or loss depends on the nature of the hedge 
relationship discussed below.

 The fair value of interest rate swaps is the estimated amount that the Consolidated 
Entity would receive or pay to terminate the swap at the balance sheet date, taking 
into account current interest rates and the current creditworthiness of the swap 
counterparties. The fair value of forward exchange contracts is their quoted market 
price at the balance sheet date, being the present value of the quoted forward price.  
The fair value of futures contracts is their quoted market price.

(i)  Cash flow hedges

 Where a derivative financial instrument is designated as a hedge of the variability 
of the cash flows of a recognised asset or liability, or a highly probable forecasted 
transaction, the effective part of any gain or loss on the derivative financial 
instrument is recognised directly in other comprehensive income. The ineffective 
portion of any gain or loss is recognised immediately in profit or loss in the 
Statement of Comprehensive Income.  If a hedge of a forecast transaction 
subsequently results in the recognition of a financial asset or a financial liability, then 
the associated gains and losses that were recognised directly in other comprehensive 
income are reclassified into profit or loss in the Statement of Comprehensive Income 
in the same period or periods in which the asset acquired or liability assumed affects 
the Statement of Comprehensive Income (i.e. when interest income or expense 
is recognised). 

 When a hedging instrument expires or is sold, terminated or exercised, or the 
Consolidated Entity revokes designation of the hedge relationship but if the hedged 
forecast transaction is still expected to occur, the cumulative gain or loss at that point 
remains in other comprehensive income and is recognised in accordance with the 
above policy when the transaction occurs. If the hedged transaction is no longer 
expected to take place, then the cumulative unrealised gain or loss is recognised 
immediately in profit or loss in the Statement of Comprehensive Income.

64

BOQ ANNUAL REPORT 2012

       
	
	
 
 
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  Significant accounting policies (continued)
(c)   Derivatives, financial instruments and hedging 

(g)  Leases 

Finance Leases

(continued)

Derivatives (continued)

(ii)  Net investment hedge

	Hedges	of	net	investments	in	foreign	operations	are	accounted	for	similarly	to	cash	
flow hedges.  Any foreign currency gain or loss on the hedging instrument relating to 
the effective portion of the hedge is recognised in other comprehensive income and 
accumulated in reserves in equity.  To the extent the hedge is ineffective, a portion 
is recognised immediately in the Statement of Comprehensive Income within other 
income or other expenses.

(iii)  Derivatives that do not qualify for hedge accounting

 Certain derivative instruments do not qualify for hedge accounting. Changes in the 
fair value of any derivative instrument that does not qualify for hedge accounting are 
recognised immediately in the Statement of Comprehensive Income and are included 
in other income.

The Bank has not designated any hedges as fair value hedges.

Financial instruments

 The Bank classifies its financial instruments into one of the following two categories 
upon initial recognition:

(i) 

Financial assets at fair value through the profit and loss

 Financial assets that are held as part of the Bank’s Trading Book (refer Note 11) 
are designated at fair value through the profit and loss. The Bank manages such 
financial assets and makes purchase and sale decisions based on their fair value in 
accordance with the Bank’s documented risk management or investment strategy.  
Upon initial recognition attributable transaction costs are recognised in profit or loss 
in the Statement of Comprehensive Income when incurred.  Financial instruments at 
fair value through the profit and loss are measured at fair value, and changes therein 
are recognised in profit or loss in the Statement of Comprehensive Income.

(ii)  Available-for-sale 

 Assets that are intended to be held for an indefinite period of time but which may 
be sold in response to changes in interest rates, exchange rates and liquidity needs 
are classified as available for sale. These assets are initially measured at fair value 
plus any directly attributable transaction costs, with any changes in fair value other 
than impairment losses (refer Note 3 (j)), being recognised in other comprehensive 
income until the asset is sold. Interest income received on these assets is recorded 
as net interest income and any realised gains or losses recorded in other income.

(d)  Cash and Liquid assets

 Cash and liquid assets comprise cash at branches, cash on deposit and balances 
with the Reserve Bank of Australia.

(e)  Receivables due from other financial institutions

 Receivables due from other financial institutions are recognised and measured at 
amortised cost and include nostro balances (an account held with a foreign bank 
usually in a foreign currency) and settlement account balances.  

(f)  Loans and advances at amortised cost

 Loans and advances are originated by the Bank and are recognised upon cash 
being advanced to the borrower. Loans and advances are initially recognised at fair 
value plus incremental direct transaction costs and subsequently measured at each 
reporting date at amortised cost using the effective interest method. Refer Note 3 (j) 
for impairment of loans and advances.

 Finance leases in which the Bank is the lessor, are recorded in the Balance Sheet as 
loans and advances at amortised cost. They are recorded on the commencement of 
the lease as the net investment in the lease, being the present value of the minimum 
lease payments.   

The Consolidated Entity does not have finance leases as lessee.

Operating Leases

 Operating leases in which the Bank is the lessee, are expensed on a straight-
line basis over the term of the lease, except where an alternative basis is more 
representative of the pattern of benefits to be derived from the leased property.   
When an operating lease terminates before the lease period expires, any payment 
required to be made to the lessor by way of penalty, is recognised as an expense in 
the period in which termination takes place.

(h)  Property, plant and equipment

Recognition and initial measurement 

 Items of property, plant and equipment are stated at cost or deemed cost less 
accumulated depreciation and accumulated impairment losses. The cost of self-
constructed assets includes the cost of materials, direct labour and an appropriate 
proportion of production overheads.

Subsequent Costs

 Subsequent additional costs are only capitalised when it is probable that future 
economic benefits in excess of the originally assessed performance of the assets will 
flow to the Bank in future years. Where these costs represent separate components, 
they are accounted for as separate assets and are separately depreciated over their 
useful lives. Costs that do not meet the criteria for subsequent capitalisation are 
expensed as incurred.

	Subsequent	Measurement

 The Bank has elected to use the cost model to measure property, plant and 
equipment after recognition. The carrying value is the initial cost less accumulated 
depreciation and any accumulated impairment losses.

 Depreciation

 Depreciation is charged to the profit or loss in the Statement of Comprehensive 
Income on a straight-line basis over the estimated useful lives of each part of an item 
of property, plant and equipment. Land is not depreciated.  

The estimated useful lives in the current and comparative periods are as follows:

IT equipment

Plant, furniture and equipment

Years

3–10

3–25

Leasehold improvements

10 (or term of lease if less)

 •

 •

 •

The residual value, if not insignificant, is reassessed annually.

(i)  Intangible Assets

Initial recognition and measurement

 Intangible assets are stated at cost less any accumulated amortisation and any 
impairment losses. Expenditure on internally generated goodwill, research costs 
and brands is recognised in the Statement of Comprehensive Income as an expense 
as incurred.

Subsequent expenditure

 Subsequent expenditure on intangible assets is capitalised only when it increases the 
future economic benefits embodied in the specific asset to which it relates. All other 
expenditure is expensed as incurred.

BOQ ANNUAL REPORT 2012 65

 
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

3.  Significant accounting policies (continued)
(i)  Intangible Assets (continued)

Goodwill

 Goodwill is the excess of the cost of acquisition over the fair value of the Bank’s 
share of the identifiable net assets of the acquired subsidiary. Any goodwill is tested 
annually for impairment, with any impairment taken directly to the profit or loss in 
the Statement of Comprehensive Income. Refer Note 3 (j).

 Consideration transferred included the fair values of the assets transferred, liabilities 
incurred by the Consolidated Entity to the previous owners of the acquired entity, and 
equity interests issued by the Consolidated Entity.

Amortisation 

 Except for goodwill, amortisation is charged to profit or loss in the Statement of 
Comprehensive Income on a straight-line basis over the estimated useful life of the 
intangible asset unless the life of the intangible asset is indefinite. Where applicable, 
intangible assets are amortised from the date they are available for use. The 
amortisation period and method are reviewed on an annual basis.

The amortisation rates used in the current and comparative periods are as follows:

 •

 •

Computer software

 Customer related intangibles 
and brands 

(j)  Impairment

Financial assets

Years

5–12

3–10

Financial assets other than loans and advances at amortised cost

 The Consolidated Entity assesses at the end of each reporting period whether 
there is objective evidence that a financial asset or group of financial assets, 
not carried at fair value through profit and loss, is impaired.  A financial asset is 
impaired if objective evidence indicates that a loss event has occurred after the 
initial recognition of the asset, and that the loss event had a negative effect on the 
estimated future cash flow of that asset that can be estimated reliably. In the case 
of equity securities classified as available-for-sale, a significant or prolonged 
decline in the fair value of a security below its cost is considered as an indicator 
that the securities are impaired. If any such evidence exists for available-for-sale 
financial assets, the cumulative loss - measured as the difference between the 
acquisition cost and the current fair value, less any impairment loss on that financial 
asset previously recognised in profit or loss in the Statement of Comprehensive 
Income - is reclassified from equity and recognised in profit or loss in the Statement 
of Comprehensive Income as a reclassification adjustment. Impairment losses 
recognised in profit or loss in the Statement of Comprehensive Income on equity 
instruments classified as available-for-sale are not reversed through the profit or loss 
in the Statement of Comprehensive Income.

 For available for sale debt securities, if any increase in the fair value can be related 
objectively to an event occurring after the impairment loss was recognised, then the 
impairment loss is reversed through profit or loss.

Loans and advances and other assets at amortised cost

 If there is evidence of impairment for any of the Consolidated Entity’s financial assets 
carried at amortised cost, the loss is measured as the difference between the asset’s 
carrying amount and the present value of estimated future cash flows, excluding future 
credit losses that have not been incurred. The cash flows are discounted at the financial 
asset’s original effective interest rate. The loss is recognised in profit or loss.

The Bank uses two methods for calculating impairment of loans and advances:

(i)  Specific impairment provisions

 Impairment losses on individually assessed loans and advances are determined on a 
case-by-case basis. If there is objective evidence that an individual loan or advance 
is impaired, then a specific provision for impairment is raised. The amount of the 
specific provision is based on the carrying amount of the loan or advance, including 
the security held against the loan or advance and the present value of expected 
future cash flows. Any subsequent write-offs for bad debts are then made against the 
specific provision for impairment.

(ii)  Collective impairment provisions

 Where no evidence of impairment has been identified for loans and advances, these 
loans and advances are grouped together on the basis of similar credit characteristics 
for the purpose of calculating a collective impairment loss. Collective impairment 
provisions are based on historical loss experience adjusted for current observable 
data. The amount required to bring the collective provision for impairment to its 
required level is charged to profit or loss in the Statement of Comprehensive Income.

Non-financial assets

 Non-financial assets other than deferred tax assets are reviewed for impairment 
whenever events or changes in circumstances indicate that the carrying amount may 
not be recoverable. For goodwill, and intangible assets with an indefinite life, the 
recoverable amount is estimated each year at the same time.

 The Bank conducts an annual internal review of non-financial asset values to assess 
for any indicators of impairment. If any indication of impairment exists, an estimate 
of the asset's recoverable amount is calculated.

 For the purposes of assessing impairment, assets are grouped at the lowest levels 
for which there are separately identifiable cash inflows that are largely independent 
of the cash inflows from other assets or groups of assets Cash Generating Units 
(“CGU”).  An impairment loss is recognised in profit or loss in the Statement 
of Comprehensive Income for the amount by which the asset’s carrying amount 
exceeds its recoverable amount. Impairment losses recognised in respect of CGUs 
are allocated first to reduce the carrying amount of goodwill allocated to the units, 
and then to reduce the carrying amounts of the other assets in the unit on a pro rata 
basis.  This grouping is subject to an operating segment ceiling test. Non-financial 
assets, other than goodwill, that suffered impairment are tested for possible reversal 
of the impairment whenever events or changes in circumstances indicate that 
the impairment may have reversed. An impairment loss in respect of goodwill is 
not reversed. 

 Calculation of recoverable amount

 The recoverable amount of a non-financial asset or CGU is the greater of their fair 
value less costs to sell and value in use. In assessing value in use, the estimated 
future cash flows are discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value of money and the risks 
specific to the asset.

(k)  Financial Liabilities

 Financial liabilities including current accounts, deposits, subordinated and 
convertible notes and term deposits are initially recognised at fair value plus 
transaction costs that are directly attributable to the issue of the financial liability and 
are subsequently measured at amortised cost using the effective interest method.

 Securitisation set-up costs relating to on-balance sheet assets are included with 
securitisation borrowings and amortisation is recorded as interest expense.

 The Bank classifies capital instruments as financial liabilities or equity instruments in 
accordance with the substance of the contractual terms of the instrument.

 (l)  Employee benefits

(i)  Wages, Salaries and Annual Leave

 Liabilities for employee benefits for wages, salaries and annual leave represents 
present obligations resulting from employees’ services provided up to the reporting 
date, calculated at undiscounted amounts based on remuneration wage and salary 
rates that the Bank expects to pay as at reporting date including related on-costs.

66

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
3.  Significant accounting policies (continued)
(l)  Employee benefits (continued)

(ii)  Long Service Leave

 The provision for employee benefits to long service leave represents the present 
value of the estimated future cash outflows to be made resulting from employee’s 
services provided to reporting date. The provision is calculated using expected 
future increases in wage and salary rates including related on-costs, and expected 
settlement dates based on turnover history and is discounted using the rates attached 
to national government bonds at reporting date which most closely match the terms 
of maturity of the related liabilities.

(iii)  Superannuation plan

 The Bank contributes to a number of defined contribution superannuation plans 
which comply with the Superannuation Contributions Act Legislation. Contributions 
are charged to profit or loss in the Statement of Comprehensive Income as they 
are made.

(iv)  Share based payments

The Bank operates the following equity-settled compensation plans:

 •

 •

Senior	Management	Option	Plan	(“SMOP”);	and

Award Rights Plan.

 The above plans allow Consolidated Entity employees to acquire shares in the Bank. 
The fair value of options and rights granted is recognised as an employee expense 
with a corresponding increase to the Employee Benefits Reserve. The fair value is 
measured at grant date and spread over the period during which the employees 
become unconditionally entitled to the options and rights. The fair value of the 
options and rights granted is measured using industry accepted option pricing 
methodologies, taking into account the terms and conditions upon which the options 
and rights are granted. The fair value of the options and rights is expensed over the 
vesting period. Where options and rights do not vest due to failure to meet a non 
market condition (e.g. employee service period) the expense is reversed. Where 
options and rights do not vest due to failure to meet a market condition (e.g. Total 
Shareholder Return test) the expense is not reversed.

(m) Provisions

 A provision is recognised in the Balance Sheet when the Consolidated Entity has a 
present legal or constructive obligation as a result of a past event, and it is probable 
that an outflow of economic benefits will be required to settle the obligation. If the 
effect is material, provisions are determined by discounting the expected future cash 
flows at a pre-tax rate that reflects current market assessments of the time value of 
money and, when appropriate, the risks specific to the liability.

(n)  Shares

Ordinary Shares

 Ordinary shares are classified as equity. Incremental costs directly attributable to 
the issue of ordinary shares and share options are recognised as a deduction from 
equity, net of any tax effects.

Preference Shares

 Preference share capital is classified as equity if it is non-redeemable or redeemable 
only at the Bank’s option, and any dividends are discretionary. Dividends thereon are 
recognised as distributions within equity upon declaration by the directors.

 Preference share capital is classified as a financial liability if it is redeemable on a 
specific date or at the option of the shareholders, or if dividend payments are not 
discretionary. Dividends thereon are recognised as interest expense in the Statement 
of Comprehensive Income as accrued. 

Treasury shares

 Ordinary shares of the Bank may be purchased from time to time by a subsidiary 
of the Bank authorised to do so under the Bank's Award Rights Plan. Where these 
shares remain unvested to employees they are treated as treasury shares and 
deducted from capital as required by AASB 132 Financial Instruments: Presentation 
and Disclosure. No profit or loss is recorded on purchase, sale, issue or cancellation 
of these shares.

(o)  Revenue

Interest income and expense

 Interest income and expense for all interest-bearing financial instruments are 
recognised in the profit and loss using the effective interest rates of the financial 
assets or financial liabilities to which they relate.

 The effective interest rate is the rate that exactly discounts the estimated future cash 
payments or receipts through the expected life of the financial asset or financial 
liability (or, where appropriate, a shorter period, to the net carrying amount of the 
financial asset or financial liability). When calculating the effective interest rate, 
the Bank estimates cash flows considering all contractual terms of the financial 
instrument but not future credit losses. The calculation includes all amounts paid or 
received by the Bank that are an integral part of the effective interest rate, including 
transaction costs and all other premiums or discounts.  Transaction costs include 
loan	acquisition	costs	such	as	commissions	paid	to	Owner	Managed	Branches	and	
other intermediaries.

Non-interest income

 Non-yield related lending application fees received are recognised as income when 
the loan is disbursed or the commitment to lend expires.  

 Service fees that represent the recoupment of the costs of providing the service are 
recognised on an accruals basis when the service is provided.

 Lending fees that are considered an integral part of the effective interest rate are 
recognised within interest revenue on an effective interest rate basis.

 Fair value gains and losses from financial assets held at fair value are recognised in 
the Statement of Comprehensive Income immediately.

Dividend income

 Dividends are recognised when control of a right to receive consideration is 
established.

(p)  Income tax

 Income tax comprises current and deferred tax. Income tax is recognised in profit 
or loss in the Statement of Comprehensive Income except to the extent that it 
relates to business combination, or items recognised directly in equity, or other 
comprehensive income.

 Current tax is the expected tax payable / receivable on the taxable income for the 
year, using tax rates enacted or substantially enacted at the Balance Sheet date, and 
any adjustment to tax payable / receivable in respect of previous years. Current tax 
payable also includes any tax liability arising from the declaration of dividends.

 Deferred tax is provided using the Balance Sheet method, providing for temporary 
differences between the carrying amounts of assets and liabilities for financial 
reporting purposes and the amounts used for taxation purposes. The amount of 
deferred tax provided is based on the expected manner of realisation or settlement of 
the carrying amount of assets and liabilities, using tax rates enacted or substantially 
enacted at the Balance Sheet date. A deferred tax asset is recognised only to the 
extent that it is probable that future taxable profits will be available against which 
the asset can be utilised. Deferred tax assets are reviewed at each reporting date and 
are reduced to the extent that it is no longer probable that the related tax benefit will 
be realised.

Tax Consolidation

 The Bank is the head entity in the tax consolidated group comprising all the 
Australian wholly-owned subsidiaries.  The implementation date for the tax-
consolidated group was 1 September 2003.

BOQ ANNUAL REPORT 2012 67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

3.  Significant accounting policies (continued)
(p)  Income tax (continued)

Tax Consolidation (continued)

 Current tax expense/income, deferred tax liabilities and deferred tax assets arising 
from temporary differences of the members of the tax-consolidated group are 
recognised in the separate financial statements of the members of the tax-
consolidated group using a ‘group allocation’ approach by reference to the carrying 
amounts in the separate financial statements of each entity and the tax values 
applying under tax consolidation.

 Any current tax liabilities (or assets) and deferred tax assets arising from unused 
tax losses of the subsidiaries is assumed by the head entity in the tax consolidated 
group and are recognised as amounts payable (receivable) to (from) other entities 
in the tax-consolidated group in conjunction with any tax funding arrangement 
amounts (refer below). Any difference between these amounts is recognised by the 
Bank as an equity contribution, or distribution from the subsidiary.

 The Bank recognises deferred tax assets arising from unused tax losses of the tax-
consolidated group to the extent that it is probable that future taxable profits of the 
tax-consolidated group will be available against which the asset can be utilised.

 Any subsequent period adjustments to deferred tax assets arising from unused 
tax losses as a result of revised assessments of the probability of recoverability is 
recognised by the head entity only.

(r)  Earnings per share

 Basic earnings per share (EPS) is calculated by dividing the net profit/(loss) 
attributable to members of the Consolidated Entity for the reporting period, after 
excluding any costs of servicing equity (other than ordinary shares), by the weighted 
average number of ordinary shares of the Bank, adjusted for any bonus issues.

 Diluted EPS is calculated by dividing the basic EPS earnings, adjusted by the after 
tax effect of financing costs associated with dilutive potential ordinary shares and 
the effect on revenues and expenses of conversion to ordinary shares associated 
with dilutive potential ordinary shares, by the weighted average number of ordinary 
shares and dilutive potential ordinary shares adjusted for any bonus issue.

(s)  Business Combinations

Acquisitions	on	or	after	1	July	2009

 The Consolidated Entity has adopted revised AASB 3 Business Combinations (2008) 
and amended AASB 127 Consolidated and Separate Financial Statements (2008) 
for	business	combinations	occurring	in	the	financial	year	starting	1	July	2009.	
All	business	combinations	occurring	on	or	after	1	July	2009	are	accounted	for	by	
applying the acquisition method. 

 For every business combination, the Group identifies the acquirer, which is the 
combining entity that obtains control of the other combining entities or businesses. 
Control is the power to govern the financial and operating policies of an entity so as 
to obtain benefits from its activities. 

 Nature of tax funding and tax sharing arrangements

 Contingent Liabilities

 The Bank, in conjunction with other members of the tax-consolidated group, has 
entered into a tax funding agreement which sets out the funding obligations of 
members of the tax-consolidated group in respect of tax amounts. The tax funding 
agreement requires payments to/from the head entity equal to the current tax liability 
(asset) assumed by the head entity and any tax-loss deferred tax asset assumed by 
the head entity, resulting in the Bank recognising an inter-entity payable (receivable) 
equal in amount to the tax liability (asset) assumed.

 Contributions to fund the current tax liabilities are payable as per the Tax Funding 
Arrangement and reflect the timing of the head entity's obligation to make payments 
for tax liabilities to the relevant tax authorities.

 The Bank, in conjunction with other members of the tax-consolidated group, has 
also entered into a Tax Sharing Agreement (“TSA”). The TSA provides for the 
determination of the allocation of income tax liabilities between the entities should 
the head entity default on its tax payment obligations. No amounts have been 
recognised in the financial statements in respect of this agreement as payment of any 
amounts under the TSA is considered remote. 

Taxation of Financial Arrangements ("TOFA")

	TOFA	began	to	apply	to	the	BOQ	Tax	Consolidated	group	on	1	July	2010.	The	regime	
aims to align the tax and accounting treatment of financial arrangements.

 The Tax Consolidated group made a transitional election to bring pre-existing 
arrangements into TOFA. The deferred tax in relation to the transitional 
adjustment that this created is being amortised equally over the four years from 
1 September 2010.

(q)  Goods and services tax

 Revenues, expenses and assets are recognised net of the amount of goods and 
services tax (“GST”), except where the amount of GST incurred is not recoverable 
from the Australian Tax Office (“ATO”). In these circumstances the GST is recognised 
as part of the cost of acquisition of the asset or as part of the expense.

 Receivables and payables are stated with the amount of GST included.

 The net amount of GST recoverable from, or payable to, the ATO is included as a 
current asset or liability in the Balance Sheet.

 Cash flows are included in the statements of cash flows on a gross basis. The GST 
components of cash flows arising from investing and financing activities which are 
recoverable from, or payable to, the ATO are classified as operating cash flows.

 A contingent liability of the acquiree is assumed in a business combination only if 
such a liability represents a present obligation and arises from a past event, and its 
fair value can be measured reliably. 

Transactions Costs

 Transaction costs that the Group incurs in connection with a business combination, 
such as a finders fee, legal fees, due diligence fees and other professional and 
consulting fees are expensed as incurred. 

(t)   General reserve for credit losses

 The Bank is required by the Australian Prudential Regulation Authority (“APRA”) 
to maintain a general provision for credit losses. As the Bank is unable to hold 
a general provision under current accounting standards, the Bank has created a 
general reserve for credit losses. The general reserve for credit losses and collective 
provision for impairment are aggregated for the purpose of satisfying the APRA 
requirement for a general reserve for credit losses.

(u)   Investment in jointly controlled operations

 The Bank’s investments in jointly controlled joint venture entities are accounted for 
under the equity method of accounting in the consolidated financial statements.  
These are entities in which the Bank has joint control over all operational decisions 
and activities.

 Under the equity method, the investments in joint ventures are recognised at the cost 
of acquisition and the carrying value is subsequently adjusted by the Bank’s share 
of the joint venture entity’s profit or loss and movement in post-acquisition reserves, 
after adjusting to align the accounting policies with that of the Bank.

 The Bank’s share of the joint venture entity’s net profit or loss is calculated based on 
the sale of land, together with any tax expense, and is brought to account based on 
the proportion of settled land sales contracts.

(v)   Life Insurance Business

Principles for life insurance

 The life insurance operations of the Bank are conducted within separate funds 
as required by the Life Insurance Act 1995 and is reported in aggregate with 
the Shareholders’ Fund in the Statement of Comprehensive Income, Statement 
of Financial Position and Statement of Cash Flows of the Bank.  The life 
insurance operations of the Bank comprise the selling and administration of life 
insurance contracts.

68

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
 
 
 
 
3.  Significant accounting policies (continued)
(v)   Life Insurance Business (continued)

Principles for life insurance (continued)

 Life insurance contracts involve the acceptance of significant insurance risk.  
Insurance risk is defined as significant if, and only if, an insured event could cause 
an insurer to pay significant additional benefits in any scenario, excluding scenarios 
that lack commercial substance (i.e. have no discernible effect on the economics of 
the transaction).  Any products sold that do not meet the definition of a life insurance 
contract are classified as life investment contracts.  Insurance contracts include those 
where the insured benefit is payable on the occurrence of a specified event such as 
death, injury or disability caused by accident or illness.  The insured benefit is either 
not linked or only partly linked to the market value of the investments held by the 
Bank, and the financial risks are substantially borne by the Bank.

	Monies	held	in	the	statutory	fund	are	subject	to	distribution	and	transfer	restrictions	
and other requirements of the Life Insurance Act 1995.

 Under AASB 1038 the financial statements must include all assets, liabilities, 
revenues, expenses and equity, irrespective of whether they are designated as 
relating to shareholders or policyowners.  Therefore, the Bank’s financial statements 
comprise the total of all statutory funds and the Shareholders' Fund.

 Insurance contract liability accounting policy

	Profits	of	the	insurance	contract	business	are	brought	to	account	on	a	Margin	
on	Services	("MoS")	basis	in	accordance	with	guidance	provided	by	LPS	1.04:	
Valuation of Policy Liabilities as determined by Australian Prudential Regulation 
Authority	("APRA").		Under	MoS,	profit	is	recognised	as	fees	are	received	and	
services are provided to policyholders.  When fees are received but the service has 
not been provided, the profit is deferred.  Losses are expensed when identified.

 Consistent with the principle of deferring unearned profit is the requirement to defer 
expenditure	associated	with	the	deferred	profit.		MoS	permits	costs	associated	
with the acquisition of policies to be charged to profit or loss in the Statement of 
Comprehensive Income over the period that the policy will generate profits.  Costs 
may only be deferred to the extent that a policy is expected to be profitable.

 Profit arising from life insurance is based on actuarial assumptions, and calculated 
as the excess of premiums and investment earnings less claims, operating expenses 
and the amortisation of acquisition costs that will be incurred over the estimated 
life of the policies.  The profit is systematically recognised over the estimated time 
period the policy will remain in force.

	Under	MoS,	insurance	contract	liabilities	may	be	valued	using	an	accumulation	
approach where this does not result in a material difference to the projection 
approach.  The accumulation approach is deemed appropriate by the directors and 
the appointed actuary.  Under this approach, premiums received are deferred and 
earned in accordance with the underlying incidence of risk.  Costs of acquiring 
insurance contracts, both direct and indirect, are deferred to the extent that related 
product groups are expected to be profitable.  Where a related product group is not 
expected to be profitable, the insurance contract liability is increased by the excess of 
the present value of future expenses over future revenues.

 Claims expense – insurance contracts

 Claims incurred all relate to the provision of services, including the bearing of risks, 
and are treated as expenses.  

 Claims are recognised when the liability to the policyholder under the policy contract 
has been established.  Claims recognition is based upon:

 •

 •

cost estimates for losses reported to the close of the financial year; and

estimated incurred, but not reported losses, based upon past experience.

Deferred acquisition costs

Life insurance contracts

 The fixed and variable costs of acquiring new life insurance business are deferred to 
the extent that such costs are deemed recoverable from future premiums or policy 
charges.  These costs include commission, policy issue and underwriting costs, 
certain advertising costs and other sales costs.  Acquisition costs deferred are 
limited to the lesser of the actual costs incurred and the allowance for the recovery of 
such costs in the premium or policy charges. The actual acquisition costs incurred 
are recorded in profit or loss in the Statement of Comprehensive Income.  The value 
and future recovery of these costs are assessed in determining policy liabilities.  
This has the effect that acquisition costs are deferred within the policy liability 
balance and amortised over the period that they will be recovered from premiums or 
policy charges.

	Critical	Accounting	Judgements	and	Estimates:

 The Bank’s insurance subsidiary makes estimates and assumptions that affect the 
reported amounts of assets and liabilities within the next financial year.  Estimates 
and judgements are continually evaluated and are based on historical experience 
and other factors, including expectations of future events that are believed to 
be reasonable under the circumstances.  The areas where critical accounting 
judgements and estimates are applied are noted below. 

 Policy liabilities

 Policy liabilities for life insurance contracts are computed using statistical or 
mathematical methods, which are expected to give approximately the same results 
as if an individual liability was calculated for each contract.  The computations are 
made by suitably qualified personnel on the basis of recognised actuarial methods, 
with due regard to relevant actuarial principles.  The methodology takes into account 
the risks and uncertainties of the particular classes of life insurance business written.  
The key factors that affect the estimation of these liabilities and related assets are: 

 •

 •

 •

The cost of providing benefits and administering these insurance contracts;

	Mortality	and	morbidity	experience	on	life	insurance	products,	including	
enhancements to policyholder benefits; and

 Discontinuance experience, which affects the Bank’s ability to recover the cost 
of acquiring new business over the lives of the contracts. 

 In addition, factors such as regulation, competition, interest rates, taxes, securities 
market conditions and general economic conditions affect the level of these 
liabilities.  Details of specific actuarial policies and methods are set out in Note 37.

 Revenue Recognition

(w) Segment reporting

 Premiums in respect of life insurance contracts are recognised as revenue in the 
Statement of Comprehensive Income from the date of attachment of risk.  Premiums 
with no due date are recognised as revenue on a received basis.  Premiums with a 
regular due date are recognised as revenue on an accruals basis.  Unpaid premiums 
are only recognised as revenue during the days of grace or where secured by the 
surrender value of the policy and are included in the intergroup balance in the 
Statement of Financial Position.

 Investment income is recognised on an accruals basis.  Realised and unrealised 
gains and losses are included in the Statement of Comprehensive Income as 
investment income.

 The Bank determines and presents operating segments based on the information that 
is	provided	internally	to	the	Managing	Director,	who	is	the	Bank’s	chief	operating	
decision maker.  

 An operating segment is a component of the Bank that engages in business activities 
from which it may earn revenues and incur expenses, including revenues and 
expenses that relate to transactions with any of the Bank’s other components. All 
operating	segments’	operating	results	are	regularly	reviewed	by	the	Bank’s	Managing	
Director to make decisions about resources to be allocated to the segment and 
assess its performance, and for which discrete financial information is available.

	Segment	results	that	are	reported	to	the	Managing	Director	include	items	
directly attributable to a segment as well as those that can be allocated on a 
reasonable basis.

BOQ ANNUAL REPORT 2012 69

 
 
	
 
 
	
 
 
	
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
	
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

4.  Operating income

Interest income
Loans and advances 

Securities at fair value

Total interest income

Interest expense

Retail deposits

Wholesale deposits and borrowings 

Total interest expense

Net interest income

Income from operating activities
Other customer fees and charges 

Share	of	fee	revenue	paid	to	Owner	Managed	Branches

Securitisation income

Net income from financial instruments and derivatives at fair value

Commission – insurance and financial planning

Management	fee	–	controlled	entities

Foreign exchange income – customer based

Net profit/(loss) on sale of property, plant and equipment

Other income

Other operating income
Net Insurance operating income

Total operating income

Consolidated

Bank

2012 
$m

2,345.1

251.1

2,596.2

1,025.8

918.9

1,944.7

651.5

106.1

(14.8)

-

0.3

6.2

-

7.4

1.8

4.5

111.5

111.5

41.3

804.3

2011 
$m

2,383.1

293.5

2,676.6

977.7

1,075.5

2,053.2

623.4

108.5

(15.2)

0.6

13.6

5.0

-

7.0

5.5

7.1

132.1

132.1

40.9

796.4

2012 
$m

1,998.4

550.8

2,549.2

1,025.8

1,060.9

2,086.7

462.5

105.6

(14.8)

53.8

1.0

10.0

25.4

7.3

(0.5)

47.9

235.7

235.7

-

698.2

2011 
$m

2,034.0

604.6

2,638.6

977.2

1,207.0

2,184.2

454.4

108.1

(15.2)

48.0

13.7

8.0

26.1

7.0

0.1

36.7

232.5

232.5

-

686.9

70

BOQ ANNUAL REPORT 2012

      5.  Expenses

Operating expenses
Advertising

Commissions	to	Owner	Managed	Branches

Communications and postage

Printing and stationery

Non-lending losses

Processing costs
Impairment(1)
Other operating expenses

Administrative expenses
Professional fees

Directors’ fees

Other

Computer costs
Data processing

Amortisation and impairment – computer software (intangible)

Depreciation – IT equipment

Occupancy expenses
Lease rental 

Depreciation of plant, furniture, equipment and leasehold improvements

Other

Employee expenses
Salaries and wages

Superannuation contributions

Amounts set aside to provision for employee entitlements

Payroll tax

Equity settled transactions

Other

Other
Amortisation – acquired intangibles 
Integration costs(2)
Expenses

(1) 

(2) 

The prior year relates to property related equity investments.  

The prior year includes integration costs associated with the acquisition of St Andrews and BOQ Finance.

Consolidated

Bank

2012 
$m

2011 
$m

2012 
$m

2011 
$m

14.0

5.6

18.7

5.7

14.7

24.2
-

19.9

102.8

18.7

1.7

7.4

27.8

53.1

31.9

1.3

86.3

20.4

8.2

2.5

31.1

134.0

12.5

1.4

7.9

4.7

5.4

14.7

5.1

17.1

4.9

2.1

22.9

4.9

18.6

90.3

12.5

1.5

6.7

20.7

47.2

18.4

1.4

67.0

18.9

6.3

1.9

27.1

122.5

12.1

3.8

7.1

3.9

5.5

13.3

6.7

17.7

5.3

12.9

24.2
-

16.2

96.3

15.9

1.2

8.7

25.8

50.2

29.6

0.7

80.5

18.8

7.0

2.4

28.2

111.1

10.7

1.0

6.6

3.8

4.4

14.1

6.1

16.1

4.4

2.1

22.9

3.5

14.9

84.1

10.4

1.0

8.2

19.6

44.5

17.1

1.0

62.6

16.6

5.2

1.8

23.6

101.0

10.5

2.7

6.0

3.9

4.4

165.9

154.9

137.6

128.5

8.7
-

422.6

8.4
5.7

374.1

1.3
-

369.7

0.6
3.5

322.5

BOQ ANNUAL REPORT 2012 71

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

6.   Income  tax expense

Current tax expense
Current year

Adjustments for prior years

Deferred tax expense
Origination and reversal of temporary differences

Total income tax expense / (benefit)

Attributable to:

Continuing Operations

Deferred tax recognised in equity
Equity raising costs

Cash flow hedge reserve

Other

Numerical reconciliations between tax expense and pre-tax profit/(loss)
Profit/(loss) before tax – continuing operations

Profit/(loss) before tax

Income tax using the domestic corporate tax rate of 30% (2011: 30%)

Increase in income tax expense due to:
Non-deductible expenses

Decrease in income tax expense due to:

Research and development expenses
Other(1)

Under / (Over) provided in prior years

Income tax expense on pre-tax net profit/(loss)

Consolidated

Bank

2012 
$m

67.2

3.3

70.5

(72.7)

(72.7)

(2.2)

2011 
$m

115.1

(0.1)

115.0

(51.9)

(51.9)

63.1

2012 
$m

39.4

(3.6)

35.8

(63.4)

(63.4)

(27.6)

2011 
$m

107.7

(4.3)

103.4

(48.1)

(48.1)

55.3

(2.2)

63.1

(27.6)

55.3

(3.2)

3.5

(8.9)

(8.6)

(19.3)

(19.3)

(5.8)

4.3

-

(4.3)

(5.8)

3.6

(2.2)

-

12.7

1.0

13.7

221.8

221.8

66.5

0.8

(0.6)

(1.8)

64.9

(1.8)

63.1

(3.2)

3.5

3.9

4.2

(31.4)

(31.4)

(9.4)

0.3

-

(18.7)

(27.8)

0.2

(27.6)

-

10.7

(0.2)

10.5

197.7

197.7

59.3

0.3

(0.6)

(1.7)

57.3

(2.0)

55.3

(1) 

In the Bank, this includes the impact of dividends received from subsidiary Group members which are eliminated at a Group level and other non-assessable income.

72

BOQ ANNUAL REPORT 2012

       
 
 
 
 
7.  Dividends

Bank

2012

2011

Cents per share

$m

Ordinary shares
Final 2011 dividend paid 2 December 2011  
(2011: 2 December 2010)

Interim	2012	dividend	paid	25	May	2012 
(2011:	25	May	2011)

Preference shares recognised as liabilities
RePS half-yearly dividend paid  
(2011: 15 October 2010)

Preference shares not recognised as liabilities
Half-yearly	PEPS	dividend	paid	on	17	October	2011	
(2011: 15 October 2010)

Half-yearly	PEPS	dividend	paid	on	16	April	2012 
(2011: 15 April 2011)

28

26

-

250

234

63.1

79.0

142.1

-

-

5.0

4.6

9.6

Since the end of the financial year, the directors have declared the 
following dividends: 

Cents per share

 •

 •

PEPs half-yearly dividend (BOQPC)

Final – ordinary shares (BOQ)

217

26

Dividend franking account

30% franking credits available to shareholders of the Bank for subsequent financial years

Percentage 
franked 
%

100%

100%

100%

100%

$m

4.3

80.3

Cents per share

$m

Percentage 
franked 
%

26

26

257

239

246

Percentage 
franked 
%

100%

100%

57.1

57.7

114.8

1.2

1.2

4.8

4.9

9.7

100%

100%

100%

100%

100%

Date of payment

15 October 2012

8 December 2012

Bank

2012 
$m

124.9

2011 
$m

127.3

The above available amounts are based on the balance of the dividend franking account at year-end adjusted for:

(a) 

franking debits that will arise from the refund of the amount of the current tax assets and franking credits arising from the payment of current tax liabilities;

(b) 

franking debits that will arise from the payment of dividends subsequent to year-end;

(c) 

franking credits that will arise from the receipt of dividends recognised as receivables at the year end; and

(d) 

franking credits that the entity may be prevented from distributing in subsequent years.

The ability to utilise the franking credits is dependent upon there being sufficient available profits to declare dividends.

All the franked dividends paid or declared by the Bank since the end of the previous financial year were franked at the tax rate of 30%.

The balance of the Bank of Queensland Limited dividend franking account at the date of this report, after adjusting for franking credits and debits that will arise on payment of income tax 
and	dividends	relating	to	the	year	ended	31	August	2012,	is	$124.9	million	credit	calculated	at	the	30%	tax	rate	(2011:	$127.3	million	credit).	

It is anticipated, based on these franking account balances that the Bank will continue to pay fully franked dividends in the foreseeable future.

BOQ ANNUAL REPORT 2012 73

 
 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

8.  Earnings per share

Basic earnings per share

Diluted earnings per share

Earnings reconciliation

Net profit/(loss)

Less other equity instrument dividends

Basic earnings 

Effect of distributions on convertible preference shares

Diluted earnings

Weighted average number of shares used as the denominator

Number for basic earnings per share

Ordinary shares

Number for diluted earnings per share

Ordinary shares

Effect of  award rights

Effects of converting preference shares

Effects of convertible notes(2)  

Consolidated

2012 
cents

(10.2c)

(10.2c)

2012 
$m

(17.1)

(9.6)

(26.7)

-

(26.7)

2011 
cents(1)

63.6c

60.3c

2011 
$m

158.7

(9.7)

149.0

19.2

168.2

Consolidated

2012 
Number

2011 
Number(1)

263,815,724

234,035,934

263,815,724

234,035,934

1,343,916

770,019

-

-

22,836,809

21,206,409

265,159,640

278,849,171

(1) 

(2) 

Comparatives for basic and diluted earnings per share have been adjusted for the effect of the rights issue that occurred during the current financial year.

Refer to note 21 for Convertible Notes terms and conditions. 

9.  Cash and liquid assets

Consolidated

Bank

2012 
$m

522.5

148.0

670.5

2011 
$m

240.1

193.1

433.2

2012 
$m

79.7

148.0

227.7

2011 
$m

76.5

193.1

269.6

Notes, coin and cash at bank

Remittances in transit

74

BOQ ANNUAL REPORT 2012

      10. Due from other financial institutions

Term deposits

11.  Other financial assets

At fair value through profit and loss

Floating rates notes and bonds

Negotiable certificates of deposit

Deposits at call

Bank accepted bills

Promissory notes

Investment securities available for sale

Debt instruments

Unlisted equity instruments

Consolidated

Bank

2012 
$m

119.7

119.7

894.3

2,650.6

289.1

445.2

345.3

4,624.5

1,055.0

9.9

1,064.9

2011 
$m

131.9

131.9

1,119.9

1,361.2

110.3

88.9

1,507.2

4,187.5

949.0

10.5

959.5

2012 
$m

23.5

23.5

894.3

2,650.6

289.1

445.2

345.3

4,624.5

1,142.5

9.9

1,152.4

2011 
$m

25.9

25.9

1,119.9

1,361.2

110.3

88.9

1,507.2

4,187.5

1,015.3

12.9

1,028.2

Total other financial assets

5,689.4

5,147.0

5,776.9

5,215.7

BOQ ANNUAL REPORT 2012 75

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

12. Loans and advances at amortised cost

Residential property loans – secured by mortgages 

Securitised residential property loans – secured by mortgages

Personal loans 

Overdrafts 

Commercial loans 

Leasing finance

Consolidated

Bank

2012 
$m

17,324.9

8,115.2

224.3

473.9

4,935.9

3,930.0

2011 
$m

16,818.3

7,358.7

272.9

521.0

4,986.0

4,108.0

2012 
$m

17,324.9

8,115.2

224.3

473.9

4,886.4

-

2011 
$m

16,818.3

7,358.7

272.9

521.0

4,986.0

-

Gross loans and advances at amortised cost

35,004.2

34,064.9

31,024.7

29,956.9

Less:

Unearned lease finance income

Collective provision for impairment

Specific provisions for impairment

Total loans and advances at amortised cost

(444.1)

(192.6)

(220.3)

(535.0)

(80.1)

(173.7)

-

(165.8)

(204.3)

34,147.2

33,276.1

30,654.6

-

(56.8)

(154.4)

29,745.7

Loans and advances at amortised cost include the following finance lease receivables for leases of certain property and equipment where the Bank is the lessor: 

Gross investment in finance lease receivables: 

Less than one year

Between one and five years

More	than	five	years

Unearned finance income

Net investment in finance leases

The net investment in finance leases comprise:

Less than one year

Between one and five years 

More	than	five	years

Transfer of financial assets

Consolidated

Bank

2012 
$m

609.6

3,245.7

74.7

3,930.0

(444.1)

3,485.9

575.1

2,853.7

57.1

3,485.9

2011 
$m

610.5

3,403.5

94.0

4,108.0

(535.0)

3,573.0

558.6

2,944.1

70.3

3,573.0

2012 
$m

2011 
$m

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

The	Bank	conducts	a	loan	securitisation	program	whereby	mortgage	loans	are	packaged	and	sold	to	the	REDS	Securitisation	and	Warehouse	Trusts	(“RMBS	Trusts”).

A	subsidiary	of	the	Bank	also	securitises	Hire	Purchase,	Chattel	Mortgages	and	Finance	Leases	which	are	packaged	and	sold	to	REDS	EHP	Securitisation	Trusts	(“REDS	EHP	Trusts”).

The Trusts fund their purchase of the assets by issuing floating-rate debt securities. The securities are issued by the Trusts.  Neither Bank of Queensland Limited nor any other member of 
the Bank of Queensland group in any way stands behind the capital value or performance of the securitisation programs.  The Bank does however provide the securitisation programs with 
arm’s length services and facilities including the management and servicing of the leases securitised.  

The Bank has no right to repurchase any of the securitised assets and no obligation to do so, other than in certain circumstances where there is a breach of warranty within 120 days of the 
sale or when certain criteria are met under the Clean up Provision per the Trust Deed Supplement.

The Bank receives the residual income distributed by the Trusts after all payments due to investors and associated costs of the program have been met and as a result the Bank is 
considered to retain the risks and rewards of the Trusts.

76

BOQ ANNUAL REPORT 2012

       
12. Loans and advances at amortised cost (continued)
The following table sets out the transferred financial assets and associated liabilities from conducting the securitisation program.

Transferred financial assets
Loans and advances at amortised cost

Associated financial liabilities
Amounts due to controlled entities

For those liabilities that have recourse only to transferred assets:
Fair value of transferred assets

Fair value of associated liabilities

13. Provisions for impairment

Specific provision:
Balance at the beginning of the year

Add: Expensed during the year

Less: Amounts written off against specific provision

Transfers from collective provision

Unwind of discount

Balance at the end of the year

Collective provision:
Balance at the beginning of the year

Add: Expensed during the year

Impairment losses written off 

Transfers to specific provision

Balance at the end of the year

Total provisions for impairment

Consolidated

Bank

2012 
$m

2011 
$m

2012 
$m

2011 
$m

-

-

-

-

-

-

-

-

-

-

-

-

-

-

5,100.8

5,100.8

(5,259.6)

(5,259.6)

5,100.8

(5,259.6)

(158.8)

Consolidated

Bank

2012 
$m

173.7

227.8

(193.2)

34.8

(22.8)

220.3

80.1

173.2

(25.9)

(34.8)

192.6

2011 
$m

60.5

173.5

(60.3)

-

-

173.7

53.1

27.0

-

-

80.1

2012 
$m

154.4

190.2

(152.9)

34.8

(22.2)

204.3

56.8

169.7

(25.9)

(34.8)

165.8

5,379.9

5,379.9

(5,476.8)

(5,476.8)

5,379.9

(5,476.8)

(96.9)

2011 
$m

51.0

131.4

(28.0)

-

-

154.4

21.5

35.3

-

-

56.8

412.9

253.8

370.1

211.2

BOQ ANNUAL REPORT 2012 77

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

Leasehold 
improvements

Plant, furniture 
and equipment

IT equipment

Capital works in 
progress

$m

$m

$m

$m

30.7

5.5

(0.9)

0.2

35.5

15.3

5.7

(0.4)

20.6

15.4

14.9

26.6

5.6

(1.0)

0.2

31.4

14.3

4.6

(0.4)

18.5

12.3

12.9

28.9

3.5

(0.7)

0.4

32.1

17.6

2.5

(0.3)

19.8

11.3

12.3

27.9

3.4

(0.7)

0.5

31.1

17.5

2.4

(0.2)

19.7

10.4

11.4

31.9

1.1

(0.1)

0.1

33.0

28.3

1.3

(0.1)

29.5

3.6

3.5

29.7

0.4

(0.1)

-

30.0

27.8

0.7

-

28.5

1.9

1.5

0.7

0.3

-

(0.7)

0.3

-

-

-

-

0.7

0.3

0.7

0.3

-

(0.7)

0.3

-

-

-

-

0.7

0.3

Total

$m

92.2

10.4

(1.7)

-

100.9

61.2

9.5

(0.8)

69.9

31.0

31.0

84.9

9.7

(1.8)

-

92.8

59.6

7.7

(0.6)

66.7

25.3 

26.1

14. Property, plant and equipment 

2012

Consolidated

Cost
Balance at the beginning of the financial year

Additions

Disposals

Transfers between categories

Balance at the end of the financial year

Depreciation
Balance at the beginning of the financial year

Depreciation charge for the year

Disposals

Balance at the end of the financial year

Carrying amounts
Carrying amount at the beginning of the financial year

Carrying amount at the end of the financial year

Bank

Cost
Balance at the beginning of the financial year

Additions

Disposals

Transfers between categories

Balance at the end of the financial year

Depreciation
Balance at the beginning of the financial year

Depreciation charge for the year

Disposals

Balance at the end of the financial year

Carrying amounts
Carrying amount at the beginning of the financial year

Carrying amount at the end of the financial year

78

BOQ ANNUAL REPORT 2012

      14. Property, plant and equipment (continued)

2011

Consolidated

Cost
Balance at the beginning of the financial year

Additions

Disposals

Transfers between categories

Balance at the end of the financial year

Depreciation
Balance at the beginning of the financial year

Depreciation charge for the year

Disposals

Balance at the end of the financial year

Carrying amounts
Carrying amount at the beginning of the financial year

Carrying amount at the end of the financial year

Bank

Cost
Balance at the beginning of the financial year

Additions

Disposals

Transfers between categories

Balance at the end of the financial year

Depreciation
Balance at the beginning of the financial year

Depreciation charge for the year

Disposals

Balance at the end of the financial year

Carrying amounts
Carrying amount at the beginning of the financial year

Carrying amount at the end of the financial year

Leasehold 
improvements

Plant, furniture 
and equipment

IT equipment

Capital works in 
progress

$m

$m

$m

$m

24.0

6.4

(0.4)

0.7

30.7

11.1

4.5

(0.3)

15.3

12.9

15.4

21.0

5.3

(0.4)

0.7

26.6

11.1

3.5

(0.3)

14.3

9.9

12.3

25.7

4.1

(1.0)

0.1

28.9

16.7

1.8

(0.9)

17.6

9.0

11.3

25.0

3.8

(1.0)

0.1

27.9

16.7

1.7

(0.9)

17.5

8.3

10.4

29.7

2.4

(0.2)

-

31.9

27.1

1.4

(0.2)

28.3

2.6

3.6

29.4

0.5

(0.2)

-

29.7

27.0

1.0

(0.2)

27.8

2.4

1.9

1.0

0.5

-

(0.8)

0.7

-

-

-

-

1.0

0.7

1.0

0.5

-

(0.8)

0.7

-

-

-

-

1.0

0.7

Total

$m

80.4

13.4

(1.6)

-

92.2

54.9

7.7

(1.4)

61.2

25.5

31.0

76.4

10.1

(1.6)

-

84.9

54.8

6.2

(1.4)

59.6

21.6

25.3 

BOQ ANNUAL REPORT 2012 79

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

15. Deferred tax assets and liabilities
Recognised deferred tax assets and liabilities

Deferred tax assets and liabilities are attributable to the following:

Assets

Liabilities

Net

2012 
$m

6.4

-

-

-

-

125.2

13.7

-

8.1

0.6

154.0

3.0

-

-

111.0

12.2

-

7.8

-

134.0

2011 
$m

4.7

-

-

-

-

75.9

10.2

-

7.6

-

98.4

0.8

-

-

63.4

9.0

-

6.6

1.5

81.3

2012 
$m

-

(17.6)

(1.7)

(1.2)

(4.9)

-

-

(0.2)

(2.7)

-

(28.3)

-

(19.1)

(5.0)

-

-

(0.2)

-

(4.8)

(29.1)

2011 
$m

-

(30.0)

(2.8)

(2.5)

(8.8)

-

-

(0.6)

(6.4)

(5.6)

(56.7)

-

(26.8)

(8.9)

-

-

(0.6)

(2.4)

-

(38.7)

2012

$m

6.4

(17.6)

(1.7)

(1.2)

(4.9)

125.2

13.7

(0.2)

5.4

0.6

125.7

3.0

(19.1)

(5.0)

111.0

12.2

(0.2)

7.8

(4.8)

104.9

Consolidated

Bank

2012 
$m

67.8

45.6

7.5

120.9

2011 
$m

39.9

58.8

5.7

104.4

2012 
$m

66.2

211.7

-

277.9

2011

$m

4.7

(30.0)

(2.8)

(2.5)

(8.8)

75.9

10.2

(0.6)

1.2

(5.6)

41.7

0.8

(26.8)

(8.9)

63.4

9.0

(0.6)

4.2

1.5

42.6

2011 
$m

38.4

213.5

-

251.9

Consolidated

Accruals

Capitalised expenditure

Intangibles

Leasing

Property, plant, equipment and software

Provision for impairment

Provisions other

Receivables

Other

Equity reserves

Tax assets / (liabilities)

Bank

Accruals

Capitalised expenditure

Property, plant, equipment and software

Provision for impairment

Provisions other

Receivables

Other

Equity reserves

Tax assets / (liabilities)

16. Other assets

Accrued interest

Other debtors and prepayments

Operating lease assets

80

BOQ ANNUAL REPORT 2012

      17.  Intangible assets

Consolidated

Customer 
related 
intangibles 
and brands 
$m

Computer 
software 
$m

2012

Goodwill  
$m

Cost
Balance at the beginning of 
the financial year

Other additions

Impairment

Balance at the end of the 
financial year

Amortisation and 
impairment losses
Balance at the beginning of 
the financial year

Amortisation for the year

Impairment

Balance at the end of the 
financial year

Carrying amounts
Carrying amount at the 
beginning of the financial 
year

Carrying amount at the end 
of the financial year

 444.4 

107.4 

-  

-  

  - 

-  

190.3

21.6

(8.1)

444.4 

107.4 

203.8

-  

-  

-  

-  

46.3 

14.4 

-  

121.6 

24.6 

(2.0)

60.7 

144.2 

444.4 

444.4 

61.1 

46.7 

68.7 

59.6 

Bank

Other 
$m

Total 
$m

Goodwill 
$m

Customer 
contracts 
$m

Computer 
software 
$m

Other 
$m

Total 
$m

7.3

0.1

-

7.4

1.5 

2.0

-

3.5

5.8

3.9 

749.4

21.7

(8.1)

763.0

169.4 

41.0 

(2.0)

208.4 

580.0 

554.6 

8.1

-

-

8.1

-

-

-

-

8.1

8.1

5.0

-

-

5.0

5.0

-

-

5.0

-

-

181.0

18.1

(8.1)

191.0

120.2

22.3

(2.0)

140.5

60.8

50.5

2.0

0.1

-

2.1

0.3

1.1

-

1.4

1.7

0.7

196.1

18.2

(8.1)

206.2

125.5

23.4

(2.0)

146.9

70.6

59.3

BOQ ANNUAL REPORT 2012 81

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

17. Intangible assets (continued)

Consolidated

Customer 
related 
intangibles 
and brands 
$m

Computer 
software 
$m

2011

Goodwill  
$m

Cost
Balance at the beginning of 
the financial year

Other additions

Disposals 

Balance at the end of the 
financial year

Amortisation and 
impairment losses
Balance at the beginning of 
the financial year

Amortisation for the year

Disposals

Balance at the end of the 
financial year

Carrying amounts
Carrying amount at the 
beginning of the financial 
year

Carrying amount at the end 
of the financial year

444.4

107.4

-

-

-

-

170.9

19.4

-

444.4

107.4

190.3

-

-

-

-

444.4

444.4

31.3

15.0

-

46.3

76.1

61.1

103.2

18.4

-

121.6

67.7

68.7

Bank

Other 
$m

Total 
$m

Goodwill 
$m

Customer 
contracts 
$m

Computer 
software 
$m

Other 
$m

Total 
$m

5.3

2.0

-

7.3

0.2

1.3

-

1.5

5.1

5.8

728.0

21.4

-

749.4

134.7

34.7

-

169.4

593.3

580.0

8.1

-

-

8.1

-

-

-

-

8.1

8.1

5.0

-

-

5.0

4.7

0.3

-

5.0

0.3

-

169.3

11.7

-

181.0

103.1

17.1

-

120.2

66.2

60.8

-

2.0

-

2.0

-

0.3

-

0.3

-

1.7

182.4

13.7

-

196.1

107.8

17.7

-

125.5

74.6

70.6

Impairment testing of the cash generating units containing goodwill  

The aggregate carrying amounts of goodwill are:

Consolidated

Bank

2012 
$m

12.9

8.1

24.0

399.4

444.4

2011 
$m

12.9

8.1

24.0

399.4

444.4

2012 
$m

-

8.1

-

-

8.1

2011 
$m

-

8.1

-

-

8.1

BOQ Equipment Finance Limited

Orix debtor finance division

Pioneer Permanent Building Society Limited

Home	Building	Society	Ltd

82

BOQ ANNUAL REPORT 2012

      17. Intangible assets (continued)
Goodwill	on	acquisition	of	Home	Building	Society	Ltd	and	Pioneer	Permanent	Building	Society	Limited	has	been	allocated	to	the	Banking	cash	generating	unit	(“CGU”)	and	all	other	
goodwill allocated to the BOQ Finance CGU.

The impairment test for goodwill is performed by comparing the CGUs carrying amount with its recoverable amount. The recoverable amount is based on the CGU’s value in use for 
both CGUs.

Value in use was determined by discounting the future cash flows generated from the continued use of the CGU and was based on the following assumptions:

 •

 •

 •

 •

cash flows based on the retail banking segments 3 year projections (2011: 3 years);

a medium term growth rate of 9% (2011: 10%) for the 7 years subsequent to these projections;

a terminal value at year 10 based on a long term growth rate of 3.0% (2011: 2.5%) and a terminal price earnings multiple of 22.9 (2011: 10.7) times earnings; and

a pre tax discount rate of 13.8 % (2011: 16.9%).

The values assigned to the key assumptions represent management’s assessments of future trends in retail banking and are based on both external sources and internal sources.  
Management	has	identified	two	key	assumptions	for	which	there	could	be	a	reasonably	possible	change	that	could	cause	the	carrying	amount	to	exceed	the	recoverable	amount	for	
the Banking CGU.  The table below shows the amount that these two assumptions are required to change individually in order for the estimated recoverable amount to be equal to the 
carrying amount.

Pre tax discount rate

Forecast profit growth rate

18. Due to other financial institutions

Amounts payable – at call

19. Deposits

Deposits at call

Term deposits

Certificates of deposit

Total

Concentration of deposits:

Retail deposits

Wholesale deposits

Total

Deposits are well-diversified across industries and regions. All deposits are sourced in Australia.

2012 
%

8

8

2011 
%

12

17

Consolidated

Bank

2012 
$m

2011 
$m

2012 
$m

2011 
$m

177.8

169.2

177.8

169.2

8,134.9

16,753.6

6,283.4

31,171.9

22,270.0

8,901.9

31,171.9

8,615.2

13,269.5

7,741.9

29,626.6

20,317.9

9,308.7

29,626.6

8,216.6

16,788.7

6,283.4

31,288.7

22,351.6

8,937.1

31,288.7

8,863.8

13,269.5

7,741.9

29,875.2

20,566.5

9,308.7

29,875.2

BOQ ANNUAL REPORT 2012 83

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

20. Provisions

Employee benefits(1)

Directors' retiring allowance(2)

Leases

Restructuring

Other(3)

Total

Consolidated

Bank

2012 
$m

16.1

0.2

0.8

-

27.0

44.1

2011 
$m

15.8

0.2

0.4

0.8

13.0

30.2

2012 
$m

13.3

0.2

0.4

-

19.6

33.5

(1) 

(2) 

(3) 

Employee benefits provisions consist of annual leave and long service leave entitlements for employees.

The directors’ retiring allowance has been frozen as at 31 August 2003 and will only be increased in line with CPI movements.

Other provisions include provision for non-lending losses and, in the Consolidated Entity, insurance claims reserves.

Movements in provisions

Movements	in	each	class	of	provision	during	the	year,	other	than	employee	benefits,	are	as	follows:

2012

Carrying amount at beginning of year

Additional provision recognised

Payments made

Carrying amount at end of year

2011

Carrying amount at beginning of year

Additional provision recognised

Payments made

Carrying amount at end of year

Consolidated

Bank

Leases  
$m

Restructuring 
$m   

0.4

0.5

(0.1)

0.8

0.4

0.3

(0.3)

0.4

0.8

0.3

(1.1)

-

Consolidated

4.5

-

(3.7)

0.8

Other 
$m

13.0

15.8

(1.8)

27.0

12.1

1.9

(1.0)

13.0

Leases 
$m

Restructuring 
$m   

0.1

0.4

(0.1)

0.4

0.4

-

(0.3)

0.1

0.8

0.3

(1.1)

-

Bank

4.5

-

(3.7)

0.8

21. Borrowings including subordinated notes
The Consolidated Entity recorded the following movements on borrowings including subordinated notes:

Securitisation 
liabilities(1) 
$m

EMTN 
Program 
$m

ECP 
Program 
$m

Borrowings 
including 
subordinated 
notes(2) 
$m

Syndicated 
Loan 
$m

5,525.6

1,950.4

(1,667.1)

(4.0)

5.1

(17.4)

5,792.6

20.6

22.0

(10.0)

-

-

0.4

33.0

378.4

911.6

(1,127.0)

-

-

6.6

169.6

541.2

50.8

(91.9)

-

-

-

500.1

185.2

-

-

-

-

7.6

192.8

Year ended 31 August 2012
Balance at beginning of year

Proceeds from issues

Repayments

Deferred establishment costs

Amortisation of deferred costs

Foreign exchange translation

Balance at end of the year

84

BOQ ANNUAL REPORT 2012

2011 
$m

13.2

0.2

0.1

0.8

7.2

21.5

Other 
$m

7.2

14.2

(1.8)

19.6

7.1

1.1

(1.0)

7.2

Total 
$m

6,651.0

2,934.8

(2,896.0)

(4.0)

5.1

(2.8)

6,688.1

      21. Borrowings including subordinated notes (continued)

Securitisation 
liabilities(1) 
$m

EMTN 
Program 
$m

ECP 
Program 
$m

Borrowings 
including 
subordinated 
notes(2) 
$m

Preference 
shares(3) 
$m

Syndicated 
Loan 
$m

Year ended 31 August 2011
Balance at beginning of year

Proceeds from issues

Repayments

Deferred establishment costs

Amortisation of deferred costs

Foreign exchange translation

Balance at end of the year

5,776.1

972.8

(1,247.3)

(2.4)

5.7

20.7

5,525.6

81.7

10.9

(62.9)

-

-

(9.1)

20.6

472.6

1,885.9

(1,964.5)

-

-

(15.6)

378.4

494.4

279.9

(233.1)

-

-

-

541.2

47.2

-

(47.2)

-

-

-

-

300.3

198.2

(264.4)

-

-

(48.9)

185.2

The Bank recorded the following movements on borrowings including subordinated notes:

Year ended 31 August 2012
Balance at beginning of year

Proceeds from issues

Repayments

Foreign exchange translation

Balance at end of the year

EMTN 
Program 
$m

ECP  
Program 
$m

Borrowings 
including 
subordinated 
notes 
$m

Syndicated 
Loan 
$m

20.6

22.0

(10.0)

0.4

33.0

378.4

911.6

(1,127.0)

6.6

169.6

539.6

49.9

(89.6)

-

499.9

185.2

-

-

7.6

192.8

Total 
$m

7,172.3

3,347.7

(3,819.4)

(2.4)

5.7

(52.9)

6,651.0

Total 
$m

1,123.8

983.5

(1,226.6)

14.6

895.3

(1) 

(2) 

Securitisation liabilities are secured by a floating charge over securitised assets for amounts owing to noteholders and any other secured creditors of the securitisation vehicles.

 The Convertible Notes issued were in three tranches of $60 million (“Tranche 1”), $45 million (“Tranche 2”) and $45 million (“Tranche 3”), and are cumulative, convertible, subordinated notes due June 
2020, and pay, subject to a solvency condition, a monthly coupon equal to the 30 day bank bill rate plus 400 basis points. The Convertible Notes are unlisted. Tranche 2 and Tranche 3 were redeemed during 
the current financial year. The Convertible Notes for Tranche 1 (after extension) convert into a variable number of BOQ ordinary shares on 10 November 2012, or each monthly interest payment date thereafter, 
at the holders’ option, or earlier following the occurrence of certain events. The Convertible Notes will be redeemable for Tranche 1 at the option of the holder and also BOQ.  

(3) 

The bank converted the RePs into fully paid ordinary shares on 15 October 2010.

The Bank recorded the following movements on borrowings including subordinated notes:

Year ended 31 August 2011
Balance at beginning of year

Proceeds from issues

Repayments

Foreign exchange translation

Balance at end of the year

EMTN 
Program 
$m

ECP 
Program 
$m

Borrowings 
including 
subordinated 
notes 
$m

Preference 
shares(1) 
$m

Syndicated 
Loan 
$m

81.7

10.9

(62.9)

(9.1)

20.6

472.6

1,885.9

(1,964.5)

(15.6)

378.4

490.5

279.9

(230.8)

-

539.6

47.2

-

(47.2)

-

-

300.3

198.2

(264.4)

(48.9)

185.2

Total 
$m

1,392.3

2,374.9

(2,569.8)

(73.6)

1,123.8

(1) 

The bank converted the RePs into fully paid ordinary shares on 15 October 2010.

BOQ ANNUAL REPORT 2012 85

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

22. Capital and Reserves
(a)  Ordinary shares

Movements during the year

Balance at the beginning of the year – fully paid

Dividend reinvestment plan

Conversion of REPs to ordinary shares

Institutional placement and entitlement offer(1)

Retail entitlement offer(1)

Balance at the end of the year – fully paid

Treasury shares (included in ordinary shares above)

Balance at the beginning of the year

Net acquisitions and disposals during the year

Balance at the end of the year

Consolidated

Bank

2012 
Number

2011 
Number

2012 
Number

2011 
Number

225,369,848

215,685,428

225,369,848

215,685,428

8,991,342

5,324,724

8,991,342

-

4,359,696

-

47,690,067

26,746,268

-

-

47,690,067

26,746,268

5,324,724

4,359,696

-

-

308,797,525

225,369,848

308,797,525

225,369,848

906,311

(39,018)

867,293

583,080

323,231

906,311

108,000

196,580

304,580

108,000

-

108,000

(1) 

In April / May, the Bank completed a capital raising by way of Institutional Placement, Institutional Entitlement and Retail Entitlement offers of full paid ordinary shares at an issue price of $6.05 per share. 

Terms and conditions

Holders	of	ordinary	shares	are	entitled	to	receive	dividends	as	declared	from	time	to	time	and	are	entitled	to	one	vote	per	share	at	shareholders’	meetings.

In the event of winding up of the Bank, ordinary shareholders rank after PEPS shareholders and creditors and are fully entitled to any proceeds of liquidation.

(b)  Perpetual Equity Preference Shares (“PEPS”)

Balance at beginning of the year – fully paid

Balance at end of the year – fully paid

Terms and conditions

Consolidated

Bank

2012 
Number

2011 
Number

2012 
Number

2011 
Number

2,000,000

2,000,000

2,000,000

2,000,000

2,000,000

2,000,000

2,000,000

2,000,000

The PEPS are fully paid, redeemable, perpetual, non-cumulative preference shares.  Dividends are non-cumulative and payable semi-annually at the discretion of directors and subject 
to certain conditions being met, such as sufficient distributable profit.  The Consolidated Entity is entitled to redeem, buy-back or cancel the preference shares on a call date (5 years 
from issue date 17 December 2007) and each subsequent dividend payment date, subject to the prior written approval from APRA.  The Consolidated Entity is also entitled to redeem 
the preference shares on the occurrence of a regulatory event, tax event or a control event.  The preference shareholders have no right to demand redemption of the preference shares but 
they are entitled to receive a liquidation amount being equal to the issue price plus all dividends due but unpaid.  PEPS are subordinate to all creditors and depositors and rank ahead of 
ordinary shareholders for return of capital on liquidation.

86

BOQ ANNUAL REPORT 2012

      22. Capital and Reserves (continued)
(c) Nature and purpose of reserves

Employee benefits reserve

The employee equity benefits reserve is used to record the value of share based payments provided to employees, including key management personnel, as part of their remuneration. 
Refer to Note 31 for further details of these plans.

General reserve for credit losses

Refer to significant accounting policies Note 3 (t).

Available-for-sale reserve

Changes in the fair value of investments, such as bonds and floating rate notes classified as available-for-sale financial assets, are recognised in other comprehensive income as described 
in Note 3(c) and accumulated in a separate reserve within equity. Amounts are reclassified to profit or loss when the associated assets are sold or impaired.

Cash flow hedge reserve

The hedging reserve is used to record gains or losses on a hedging instrument in a cash flow hedge that are recognised in other comprehensive income, as described in Note 3(c). 
Amounts are reclassified to profit or loss when the associated hedged transaction affects profit or loss.

Translation reserve

As described in Note 3(b) and (c), the translation reserve comprises all foreign currency differences arising from the translation of the financial statements of foreign operations, as well as 
from the movement in fair value of derivatives that hedge the Bank’s net investment in a foreign subsidiary. 

23. Segment reporting
Segment information

For management purposes, the bank is organised into three operating segments based on products and services:

Banking   

Retail banking, commercial, personal, small business loans, savings and transaction accounts and treasury.

Insurance   

Life insurance and income protection insurance.

BOQ Finance   

Equipment finance, vendor finance and debtor finance.

Management	monitors	the	operating	results	of	its	business	units	separately	for	the	purpose	of	making	decisions	about	resource	allocation	and	performance	assessment.	Segment	
performance is evaluated based on operating profit or loss which in certain respects is measured differently from operating profit or loss in the consolidated financial statements. Income 
taxes are managed within the individual operating segments and thus disclosed this way. 

Transfer prices between operating segments are on an arm’s length basis in a manner similar to transactions with third parties.

No revenue from transactions with a single external customer or counterparty amounted to 10% or more of the Bank’s total revenue in 2012 or 2011.

(a)  Information about reportable segments

The following table presents income and profit/(loss) and certain asset and liability information regarding the bank’s operating segments.

Income
External

Inter-segment

Total operating income

Segment profit/(loss) before income tax
Income tax expense

Segment profit/(loss) after income tax

Results
Interest income

Interest expense

Depreciation and amortisation

Impairment losses

Assets

Liabilities

Banking

Insurance

BOQ Finance

Segment Total

2012 
$m

2011 
$m

2012 
$m

2011 
$m

2012 
$m

2011 
$m

2012 
$m

2011 
$m

609.0

6.6 

615.6 

(111.0)

(28.1)

(82.9)

604.9

5.9

610.8

129.0

34.9

94.1

2,258.8 

1,750.1 

37.5 

365.6

38,015.3

35,452.0

2,336.5

1,850.0

22.9

165.3

36,122.6

33,878.7

40.9

-

40.9 

26.4 

6.3 

20.1 

1.4 

2.4 

0.7 

-

210.7

166.0

40.3

-

40.3

26.1

8.2

17.9

-

2.6

0.5

-

198.7

161.8

156.2

-

156.2 

67.4 

20.2 

47.2 

338.4 

194.6 

3.2 

35.4 

3,571.8

3,280.2

153.2

-

153.2

69.1

20.7

48.4

342.7

203.2

2.6

35.2

3,590.9

3,307.0

806.1

6.6

812.7

(17.2)

(1.6)

(15.6)

798.4

5.9

804.3

224.2

63.8

160.4

2,598.6 

1,947.1 

41.4

401.0 

41,797.8

38,898.2

2,679.2

2,055.8

26.0

200.5

39,912.2

37,347.5

BOQ ANNUAL REPORT 2012 87

 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

23. Segment reporting (continued)
(b)  Reconciliations

Segment total
Elimination of inter-segment revenue

Less other consolidation eliminations

Consolidated total

Segment total
Less elimination of inter-company bank accounts

Less other inter-company eliminations

Consolidated total

(c)  Geographical segments

Revenue

Profit/(loss) before tax

2012 
$m

812.7 

(6.6)

(1.8)

804.3 

2011 
$m

804.3

(5.9)

(2.0)

796.4

2012 
$m

(17.2)

-

(2.1)

(19.3)

2011 
$m

224.2

-

(2.4)

221.8

Assets

Liabilities

41,797.8

39,912.2

38,898.2

37,347.5

(43.3)

3.5

(20.1)

8.7

(43.3)

3.9

(20.1)

(0.2)

41,758.0

39,900.8

38,858.8

37,327.2

The Consolidated Entity’s business segments operate principally in Australia, with the majority of customers being in Queensland, with the exception of leasing assets which are spread 
throughout	Australia	and	New	Zealand.

24. Risk management
The Consolidated Entity adopts a “managed risk” approach to its banking and insurance activities. As such, the articulation of a risk aware culture is prevalent throughout the Consolidated 
Entity’s credit, liquidity, market, operational, insurance risk and compliance policies and procedures. The Board has adopted policies in relation to the assessment, management and 
monitoring of these risks and ownership of the frameworks within which these risks are managed, reside with the Chief Risk Officer. 

The Chief Risk Officer contributes towards the achievement of the Consolidated Entity’s corporate objectives through the operationalisation and progressive development of the Bank’s risk 
management function. In particular, improvement of the risk management function is focussed in a number of areas:

1. 

2. 

3. 

4. 

5. 

 the efficiency and effectiveness of the Consolidated Entity’s credit, liquidity, market, operational risk and compliance management process controls and policies to support improved 
competitive advantage, support growth and enable improved cost controls;

to provide management and the Board with risk reporting that contributes to the further development of sound corporate governance standards;

to maintain regulatory compliance in line with regulators’ expectations;

to provide a sound basis from which the Bank can progress to the required compliance level under the Basel II accord; and 

to contribute to the Consolidated Entity achieving risk based performance management.

Group Risk is an independent function and is responsible for providing the framework, policies and procedures for managing credit, liquidity, market, operational risk and compliance 
throughout the Group. Policies are set in line with the governing strategy and risk guidelines set by the Board.  

Monitoring

The Consolidated Entity’s enterprise risk management framework incorporates active management and monitoring of a range of risks including (but not limited to):

1.	 Market

2. 

3. 

4. 

5. 

Credit

Operational

Liquidity

Insurance

(a)  Market risk

Market	risk	is	the	risk	that	movements	in	market	rates	and	prices	will	result	in	profits	or	losses	to	the	Bank.	The	objective	of	market	risk	management	is	to	manage	and	control	market	risk.		

(i) 

Interest rate risk management

The management of interest rate market risk is separated into balance sheet (non-traded) and traded market risk.

Balance sheet (non-traded) market risk

The operations of the Bank are subject to the risk of interest rate fluctuations as a result of mismatches in the timing of the repricing of interest rates on the Bank’s assets and liabilities.

It is the principal objective of the Bank’s asset/liability management process to maximise levels of net interest income whilst limiting the effects of volatile and unpredictable movements in 
interest rates. To achieve these objectives, the Bank uses derivative financial instruments, principally interest rate swaps, forward rate agreements and futures.

88

BOQ ANNUAL REPORT 2012

      24. Risk management (continued)
(a)  Market risk (continued)

(i) 

Interest rate risk management (continued)

The current policy of the Bank is to eliminate market risk in the balance sheet where practical and to consciously establish specific positions within conservative limits for changes in value 
of the residual risk.

A 1% parallel shock in the yield curve is used to determine the potential adverse change in net interest income in the ensuing 12 month period. This is a standard risk quantification 
measure used by the Bank. A number of supplementary scenarios comprising variations in size and duration of interest rate moves together with changes in the balance sheet size and mix 
are also used to provide a range of net interest income outcomes.

The figures in the table below indicate the potential increase in net interest income for an ensuing 12 month period. The change is expressed as a percentage and dollar impact of expected 
net interest earnings based on a 1% parallel positive shock.

Consolidated and Bank

Exposure at the end of the year

Average monthly exposure during the year

High	month	exposure	during	the	year

Low month exposure during the year

Traded market risk

2012 
%

0.61

0.91

1.88

0.06

2011 
%

0.67

2.26

3.47

0.17

2012 
$m

4.9

7.3

15.3

0.5

2011 
$m

5.3

17.9

27.5

1.3

Market	risks	attributable	to	trading	activities	are	primarily	measured	using	Value-at-risk	(“VaR)	based	on	historical	simulation	methodology.		BOQ	estimates	VaR	as	the	potential	loss	in	
earnings from adverse market movements and is calculated over a 1-day time horizon to a 99% confidence level using 1 year of historical data. VaR takes account of all material market 
variables that may cause a change in the value of the trading portfolio.  Although an important tool for the measurement of market risk, the assumptions underlying the model have 
some limitations:

 •

 •

 •

VaR typically understates the losses that may occur beyond the 99% confidence level;

The reliance of historical data may prove insufficient to predict the severity of possible outcomes;

 A 1-day holding period assumes that it is possible to hedge or dispose of positions within that period.  For certain illiquid assets or in certain market situations this might not 
be possible.

As VaR is a statistical measure and only attempts to cover losses to a 99% confidence level, the Bank supplements this analysis with stress testing. Stress testing attempts to adequately 
assess the risks inherent in its trading activities by applying appropriate scenario analyses, whilst not addressing the likelihood of those outcomes.

As an overlay, the individual market risks of interest rate and credit sensitivities are monitored and measured against limits delegated by ALCO. 

The interest rate VaR for the Bank’s trading portfolio for the year was as follows:

Trading VaR

Average

Maximum

Minimum

(ii)  Foreign exchange risk

2012 
$m

0.61

1.56

0.08

2011 
$m

0.33

0.98

0.05

It is the Bank’s policy not to carry material foreign exchange rate exposures.  At balance date there are no material foreign exchange rate exposures.

The Bank uses cross currency swaps and foreign exchange forwards to hedge its exchange rate exposures arising from borrowing off-shore in foreign currencies. The Bank uses forward 
foreign exchange contracts to hedge potential exchange rate exposures created by customer-originated foreign currency transactions.

The	Bank’s	investment	in	its	New	Zealand	subsidiary	is	hedged	by	forward	foreign	exchange	contracts	which	mitigate	the	currency	risk	arising	from	the	subsidiary’s	net	assets.		

(b)  Credit risk 

Credit risk arises in the business from lending activities, the provision of guarantees including letters of credit and commitments to lend, investment in bonds and notes, financial market 
transactions and other associated activities. Credit risk is the potential loss arising from the possibility that customers or counterparties fail to meet contractual payment obligations to the 
Bank as they fall due.  

The Board of Directors have implemented a structured framework of systems and controls to monitor and manage credit risk comprising:

 •

 •

 •

documented credit risk management principles which are disseminated to all staff involved with the lending process;

documented policies;

 a process for approving risk, based on tiered delegated approval authorities, whereby the largest exposures are assessed by a committee consisting of Group Executives and senior 
risk managers chaired by the Chief Risk Officer;

BOQ ANNUAL REPORT 2012 89

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

24. Risk management (continued)
(b)  Credit risk (continued)

 •

 •

	risk	grading	the	Bank’s	commercial	exposures	for	facilities	greater	than	$100,000	based	on	items	inclusive	of	financial	performance	and	stability,	organisational	structure,	industry	
segment and security support.  Exposures within this segment of the portfolio are generally subject to annual review including reassessment of the assigned risk grade;

 an automated scorecard approval model for the Bank’s retail portfolio inclusive of home loans, personal loans, and lines of credit. This model is supported by experienced Risk 
Assessment	Managers;	and

 •

a series of management reports detailing industry concentrations, counterparty concentrations, loan grades and security strength ratings.

The Consolidated Entity uses derivative financial instruments to hedge its exposure to foreign exchange and interest rate risks arising from operating, financing and investing activities. 
In accordance with its treasury policy, the Consolidated Entity can hold derivative financial instruments for trading purposes. Credit risk on derivative contracts is minimised as 
counterparties are recognised financial intermediaries with acceptable credit ratings determined by a recognised rating agency.

Maximum	exposure	to	credit	risk

The amounts disclosed are the maximum exposure to credit risk, before taking account of any collateral held or other credit enhancements. For financial assets recognised on the balance 
sheet, the exposure to credit risk equals their carrying amount. For customer commitments, the maximum exposure to credit risk is the full amount of the committed facilities as at 
reporting date.

The carrying amount of the Consolidated Entity’s and Bank’s financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the reporting date was:

Cash and liquid assets

Due from other financial institutions

Other financial assets (including accrued interest)

Derivative financial instruments

Financial assets other than loans and advances

Gross loans and advances at amortised cost

Total financial assets

Customer commitments(1)

Total potential exposure to credit risk

(1) 

Refer to Note 30(b) for full details of customer commitments.

Distribution of financial assets by credit quality

Neither past due or impaired

Gross loans and advances at amortised cost

Financial assets other than loans and advances

Past due but not impaired

Gross loans and advances at amortised cost

Impaired

Gross loans and advances at amortised cost

Consolidated

Bank

2012 
$m

670.5

119.7

5,757.2

276.1

6,823.5

35,004.2

41,827.7

1,349.8

43,177.5

2011 
$m

433.2

131.9

5,186.9

126.8

5,878.8

34,064.9

39,943.7

1,166.2

41,109.9

2012 
$m

227.7

23.5

5,843.1

276.1

6,370.4

31,024.7

37,395.1

839.6

38,234.7

2011 
$m

269.6

25.9

5,254.1

126.8

5,676.4

29,956.9

35,633.3

757.4

36,390.7

Consolidated

Bank

2012 
$m

2011 
$m

2012 
$m

2011 
$m

32,993.3

6,823.5

31,892.0

5,878.8

29,143.3

6,370.4

27,952.2

5,676.4

1,485.6

1,728.6

1,380.9

1,588.8

525.3

41,827.7

444.3

39,943.7

500.5

37,395.1

415.9

35,633.3

There is no item included in impaired assets which exceeds 5.0% of shareholders’ equity (2011: nil).

The Bank holds collateral against loans and advances to customers in the form of mortgage interest over property, other registered securities over assets and guarantees and mortgage 
insurance. To mitigate credit risk, the Bank can take possession of the security held against the loans and advances as a result of customer default.  To ensure reduced exposure to losses, 
the collateral held by the Bank as mortgagee in possession is realised promptly.

90

BOQ ANNUAL REPORT 2012

       
 
 
 
24. Risk management (continued)
(b)  Credit risk (continued)

Estimates of fair value are based on the value of collateral assessed at the time of borrowing, and generally are not updated except when a loan is individually assessed as impaired. 
An estimate of the collateral held against past due but not impaired and impaired loans and advances at amortised cost is below. It is not practicable to determine the fair value on 
performing loans. 

Held	against	past	due	but	not	impaired	assets

Held	against	impaired	assets

Credit quality

Consolidated

Bank

2012 
$m

1,874.4

349.3

2011 
$m

2,118.4

336.1

2012 
$m

1,710.6

337.4

2011 
$m

1,918.7

321.7

The credit quality of financial assets has been determined based on Standard and Poors credit ratings, APRA risk weightings and the Bank's standard risk grading.  

The table below presents an analysis of the credit quality of financial assets:

Consolidated

2012 
$m 

2011 
$m

Gross loans and advances

Gross loans and advances

Retail 

Commercial 

Total 
loans and 
advances

Financial 
assets other 
than loans 
and advances

21,384.4

1,896.8

23,281.2

6,813.6

3,616.1

590.1

547.7

5,469.0

1,500.1

-

9,085.1

2,090.2

547.7

-

9.9

-

Retail 

Commercial 

20,210.5

3,548.5

603.7

608.2

2,008.3

5,753.3

1,332.4

-

Total 
loans and 
advances

Financial 
assets other 
than loans and 
advances

22,218.8

5,868.3

9,301.8

1,936.1

608.2

-

10.5

-

26,138.3

8,865.9

35,004.2

6,823.5

24,970.9

9,094.0

34,064.9

5,878.8

Bank

2012 
$m 

2011 
$m

Gross loans and advances

Gross loans and advances

Retail 

Commercial 

Total 
loans and 
advances

Financial 
assets other 
than loans 
and advances

21,384.4

1,651.6

23,036.0

6,273.1

3,616.1

2,481.7

590.1

547.7

753.1

-

6,097.8

1,343.2

547.7

59.5

37.8

-

Retail 

Commercial 

20,210.5

3,548.5

603.7

608.1

1,773.9

2,662.2

550.0

-

Total 
loans and 
advances

Financial 
assets other 
than loans and 
advances

21,984.4

5,603.4

6,210.7

1,153.7

608.1

-

73.0

-

26,138.3

4,886.4

31,024.7

6,370.4

24,970.8

4,986.1

29,956.9

5,676.4

High	Grade

Satisfactory

Weak

Unrated(1)

High	Grade

Satisfactory

Weak

Unrated(1)

(1) 

 Those items that remain unrated for retail gross loans and advances represent mainly personal loans and advances, which although not secured, are not determined to be weak. Any loans which have been 
rated, have been included in the appropriate category.  

BOQ ANNUAL REPORT 2012 91

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

24. Risk management (continued)
(b)  Credit risk (continued)

Restructured / Renegotiated Loans

Generally, the terms of consumer loans are primarily renegotiated on a temporary basis in the event of customer hardship. Should temporary hardship conditions need to be extended, 
some examples of assistance offered include:

 •

 •

 •

concessional interest rates;

restructured loans to extend the period of repayment; and

repayment holidays.

The carrying value of loans that would otherwise be past due or impaired whose terms have been re-negotiated is considered immaterial.

Loans and advances which were past due but not impaired

Loans which are 90 or more days past due are not classified as impaired assets where the estimated net realisable value of the security is sufficient to cover the repayment of all principal 
and interest amounts due.  

Less than 30 days

31 to 90 days

More	than	90	days

– Retail

– Commercial

– Retail

– Commercial

– Retail

– Commercial

Consolidated

Bank

2012 
$m

651.7

231.2

162.8

93.3

231.8

114.8

2011 
$m

676.5

207.3

253.9

108.0

318.3

164.6

2012 
$m

651.7

157.9

162.8

68.1

231.8

108.6

2011 
$m

676.5

124.1

253.9

68.6

318.3

147.4

1,485.6

1,728.6

1,380.9

1,588.8

Concentration of exposure for gross loans and advances at amortised cost;

Concentration of credit risk exists when a number of counterparties are engaged in similar activities, or operate in the same geographical areas or industry sectors and have similar 
economic characteristics so that their ability to meet contractual obligations is similarly affected by changes in economic, political or other conditions.

The Bank monitors concentrations of credit risk by geographical location for loans and advances. An analysis of these concentrations of credit risk at balance sheet date is shown below: 

Geographical concentration of credit risk for loans and advances at amortised cost 
(before provisions and unearned income):

Queensland

New South Wales

Victoria

Northern Territory

Australian Capital Territory

Western Australia

South Australia

Tasmania

International	(New	Zealand)	

(c)  Liquidity risk

Consolidated

Bank

2012 
$m

20,893.2

4,631.1

5,477.1

182.9

413.5

2,807.4

205.4

223.8

169.8

2011 
$m

20,631.4

4,415.8

5,191.5

120.2

423.6

2,760.1

208.9

193.7

119.7

2012 
$m

19,348.4

3,864.0

4,653.9

176.1

222.0

2,437.2

102.5

220.6

-

2011 
$m

19,096.2

3,614.4

4,247.3

113.9

211.5

2,393.1

90.1

190.4

-

35,004.2

34,064.9

31,024.7

29,956.9

Liquidity risk arises from the possibility that the Bank is unable to meet its financial obligations as they fall due.  Liquidity risk is managed through a series of detailed policies, including 
the management of cash flow mismatches, the maintenance of a stable, core retail deposits base, the diversification of the funding base and the retention of adequate levels of high quality 
liquid assets.  

The Consolidated Entity manages liquidity risk by maintaining adequate reserves and facilities by continuously monitoring forecast and actual cash flows and matching maturity profiles of 
financial assets and liabilities and liquidity scenario analysis.

92

BOQ ANNUAL REPORT 2012

      Total

38,562.9

11,057.0

19,301.7

6,413.6

5,038.6

746.8

24. Risk management (continued)
(c)  Liquidity risk (continued)

Consolidated 
2012

Financial liabilities

Due to other financial institutions

Deposits  

Derivative financial instruments(1)

Accounts payable and other 
liabilities

Securitisation liabilities(2)

Borrowings including 
subordinated notes

Insurance policy liabilities

Carrying 
amount 
$m

177.8

31,171.9

1.2

450.4

5,792.6

895.5

73.5

Derivative financial instruments 
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions
Guarantees, indemnities and 
letters of credit

Customer funding commitments

Consolidated 
2011

Financial liabilities

Due to other financial institutions

Deposits  

Derivative financial instruments(1)

Accounts payable and other 
liabilities

Securitisation liabilities(2)

Borrowings including 
subordinated notes

Insurance policy liabilities

-

-

(19.9)

-

-

-

Carrying 
amount 
$m

169.2

29,626.6

41.2

429.1

5,525.6

1,125.4

77.6

At Call 
$m

3 mths or less 
$m

3 to 12 mths 
$m

1 to 5 years 
$m

Over 5 years 
$m

Policy Holder 
$m

177.8

10,879.2

-

-

16,682.0

4,586.2

-

-

-

-

-

2.0

450.4

1,939.4

227.9

-

-

2,197.8

(0.7)

-

-

-

-

-

0.3

-

1,601.2

2,293.8

746.8

225.9

-

547.7

-

-

-

-

-

-

408.3 

(506.8)

(98.5)

415.1

(409.0)

6.1

1,063.7

(990.4)

73.3

130.8

1,341.8

1,472.6

-

-

-

-

-

-

-

-

-

27.4

(19.9)

7.5

-

-

-

At Call 
$m

3 mths or less 
$m

3 to 12 mths 
$m

1 to 5 years 
$m

Over 5 years 
$m

Policy Holder 
$m

169.2

10,302.5

-

-

-

11,578.6

6,476.1

3,665.0

-

-

-

-

-

41.6

429.1

826.7

296.8

-

0.6

-

-

-

2,018.5

2,781.1

715.6

233.3

-

745.3

-

-

-

-

-

-

-

Total 
contractual 
 cash flows 
$m

177.8

34,345.2

1.6

450.4

6,581.2

1,001.5

73.5

42,631.2

1,914.5

(1,926.1)

(11.6)

130.8

1,341.8

1,472.6 

Total 
contractual 
cash flows 
$m

169.2

32,022.2

42.2

429.1

6,341.9

1,275.4

77.6

40,357.6

-

-

-

-

-

-

73.5

73.5

-

-

-

-

-

-

-

-

-

-

-

-

77.6

77.6

Total

36,994.7

10,471.7

13,172.8

8,728.5

7,191.4

715.6

(1)   Derivative financial instruments other than those designated in a cashflow hedge relationship. 

(2)  

Repayment of securitisation bonds is forecast based on the expected repayment profile of the underlying assets of the trusts.

BOQ ANNUAL REPORT 2012 93

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

24. Risk management (continued)
(c)  Liquidity risk (continued)

Consolidated 
2011

Carrying 
amount 
$m

At Call 
$m

3 mths or less 
$m

3 to 12 mths 
$m

1 to 5 years 
$m

Over 5 years 
$m

Policy  
Holder 
$m

Total 
contractual 
cash flows 
$m

Derivative financial instruments 
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions
Guarantees, indemnities and 
letters of credit

Customer funding commitments

-

-

112.0

-

-

-

Bank 
2012

Financial liabilities

Due to other financial institutions

Deposits  

Derivative financial instruments(1)

Accounts payable and other liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total

Derivative financial instruments 
(hedging relationship)
Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions
Guarantees, indemnities and letters of credit

Customer funding commitments

133.2

1,166.2

1,299.4 

Carrying 
amount 
$m

177.8

31,288.7

1.3

404.8

895.3

2,553.6

35,321.5

-

-

(142.7)

-

-

-

-

-

-

519.6 

(475.6)

44.0

550.3

(506.6)

43.7

947.8

(889.4)

58.4

-

-

-

-

-

-

-

-

-

34.8

(30.6)

4.2

-

-

-

-

-

-

-

-

-

At Call 
$m

3 mths or less 
$m

3 to 12 mths 
$m

1 to 5 years 
$m

Over 5 years 
$m

177.8

10,996.0

-

-

-

16,682.0

4,586.2

2,197.8

-

-

-

2,553.6

13,727.4

-

-

-

130.8

839.6

970.4

2.1

404.8

227.9

-

17,316.8

373.0

(482.3)

(109.3)

-

-

-

0.3

-

225.8

-

4,812.3

282.2

(303.6)

(21.4)

-

-

-

(0.7)

-

547.7

-

2,744.8

693.2

(707.6)

(14.4)

-

-

-

-

-

-

-

-

-

-

27.4

(19.9)

7.5

-

-

-

2,052.5

(1,902.2)

150.3

133.2

1,166.2

1,299.4 

Total 
contractual 
cash flows 
$m

177.8

34,462.0

1.7

404.8

1,001.4

2,553.6

38,601.3

1,375.8

(1,513.4)

(137.6)

130.8

839.6

970.4

(1) 

Derivative financial instruments other than those designated in a cashflow hedge relationship. 

94

BOQ ANNUAL REPORT 2012

      24. Risk management (continued)
(c)  Liquidity risk (continued)

Bank 
2011

Financial liabilities

Due to other financial institutions

Deposits  

Derivative financial instruments(1)

Accounts payable and other liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total

Derivative financial instruments 
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions

Guarantees, indemnities and letters of credit

Customer funding commitments

Carrying 
amount 
$m

169.2

29,875.2

41.2

387.1

1,123.8

2,340.2

33,936.7

-

-

45.5

-

-

-

At Call 
$m

3 mths or less 
$m

3 to 12 mths 
$m

1 to 5 years 
$m

Over 5 years 
$m

169.2

10,551.1

-

-

-

11,578.6

6,476.1

3,665.0

-

-

-

2,340.2

13,060.5

-

-

-

133.2

757.4

890.6

41.6

387.1

296.3

-

12,303.6

487.9

(451.8)

36.1

-

-

-

0.6

-

231.8

-

6,708.5

472.3

(445.7)

26.6

-

-

-

-

-

743.5

-

4,408.5

695.9

(679.7)

16.2

-

-

-

-

-

-

-

-

-

-

34.8

(30.6)

4.2

-

-

-

Total 
contractual 
cash flows 
$m

169.2

32,270.8

42.2

387.1

1,271.6

2,340.2

36,481.1

1,690.9

(1,607.8)

83.1

133.2

757.4

890.6

(1)   Derivative financial instruments other than those designated in a cashflow hedge relationship. 

(d)  Operational risk

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. Operational risk failures could lead to reputational 
damage, financial loss, legal disputes and/or regulatory consequences. 

Group Risk are responsible for ensuring an appropriate framework exists to define, assess and manage operational risk and that resources are available to support it. 

The	Bank	has	developed	an	Operational	Risk	Management	Framework	(“ORMF”)	which	is	designed	to	articulate,	assess	and	manage	operational	risks	throughout	the	Bank	and	its	
subsidiaries. The key objectives of the framework are as follows:

 •

 •

 •

risk identification, analysis and acceptance;

execution and monitoring of risk management practices; and

reporting and escalation of risk information on a regular and/or exception basis.

The	ORMF	consists	of	the	following	mandatory	elements:

 •

 •

 •

Bank-wide policies which require a consistent approach and minimum standards on specific operational risk matters;

Enterprise and Business Unit specific Risk profiling; and

Risk Self Assessments through the completion of controls attestation questionnaires.

These provide the basis for the business unit and Bank-wide risk profiles. The Bank wide risk profile is reported to the Board and Risk Committee on a regular basis.

(e)  Insurance risk

(I)  Risk management objectives and policies for risk mitigation

Insurance risks are controlled through the use of underwriting procedures, adequate premium rates and policy charges and sufficient reinsurance arrangements, all of which are approved 
through a Board approved governance structure.  Controls are also maintained over claims management practices to assure the correct and timely payment of insurance claims.

(II)  Strategy for managing insurance risk

Portfolio of risks

The Bank’s insurance subsidiary issues term life insurance contracts and disability insurance contracts.  The performance of the Bank’s insurance subsidiary and its continuing ability 
to write business depends on its ability to pre-empt and control risks.  The Bank’s insurance subsidiary has a risk strategy which has been approved by the Board.  It summarises the 
approach to risk and risk management.

BOQ ANNUAL REPORT 2012 95

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

24. Risk management (continued)
(e)  Insurance risk (continued)

(II)  Strategy for managing insurance risk (continued)

Risk strategy

In compliance with contractual and regulatory requirements, a strategy is in place to ensure that the risks underwritten satisfy objectives whilst not adversely affecting the Consolidated 
Entity’s ability to pay benefits and claims when due.  The strategy involves the identification of risks by type, impact and likelihood, the implementation of processes and controls to 
mitigate the risks, and continuous monitoring and improvement of the procedures in place to minimise the chance of an adverse compliance or operational risk event occurring.  Included 
in this strategy is the process for underwriting and product pricing to ensure products are appropriately priced.  Capital management is also a key aspect of the Consolidated Entity’s risk 
management strategy.  Capital requirements take account of all of the various regulatory reporting requirements to which the Consolidated Entity is subject.

Solvency margin requirements established by the Australian Prudential Regulation Authority (APRA) are in place to reinforce safeguards for policyholders’ interests, which are primarily 
the ability to meet future claims payments to policyholders.  The solvency margins measure the excess of the value of the insurers’ assets over the value of its liabilities, each element 
being determined in accordance with the applicable valuation rules.  This margin must be maintained throughout the year, not just at year end.  These solvency requirements also take into 
account specific risks faced by the Bank’s insurance subsidiary.

(iii)	 Methods	to	monitor	and	assess	insurance	risk	exposures

Statutory capital adequacy requirements

Insurance operations are subject to regulatory capital requirements which prescribe the amount of capital to be held depending on the type, quality and concentration of investments held.

(iv)	 Methods	to	limit	or	transfer	insurance	risk	exposures

Reinsurance

All insurance treaties are examined by the Appointed Actuary to assess their impact on the Bank’s insurance subsidiary’s exposure to risk and to ensure the achievement of the optimal 
choice of type of reinsurance and retention levels.  The methodology used produces financial projections based on a number of possible scenarios providing a detailed analysis of the 
potential exposures.

Underwriting procedures

Strategic underwriting decisions are put into effect using the underwriting procedures detailed in the Bank’s insurance subsidiary’s Underwriting Policy.  Such procedures include limits to 
delegated authorities and signing powers.  

Claims management

Strict claims management procedures ensure timely and correct payment of claims in accordance with policy conditions.

Asset and liability management techniques

Assets are allocated to different classes of business using a risk based approach.  The Bank’s insurance subsidiary has a mix of short and long term business and invests accordingly.  
Market	risk	is	managed	through	investing	in	cash	and	deposits,	bank	issued	commercial	bills,	cash	management	trusts	and	managed	income	funds.		No	more	than	35%	of	shareholder	
funds and funds backing insurance policy liabilities can be invested with any one counterparty subject to counterparty credit ratings.

(v)  Concentration of insurance risk

Insurance risks associated with human life events

The Bank’s insurance subsidiary aims to maintain a stable age profile and mix of the sexes within its portfolio of policyholders.  This policy maintains a balance between the current and 
future profitability of the life business, and exposure to the significant external events.  Despite the inevitable growth in policyholders at the age of retirement, the age profile and mix of 
sexes within the population of policyholders is sufficiently spread so that the risk concentration in relation to any particular age group is minimal.

25. Capital management
The Bank and Group’s capital management strategy aims to ensure that the Consolidated Entity maintains adequate capital to act as a buffer against risks associated with activities whilst 
maximising returns to shareholders. The Bank’s capital is measured and managed in line with Prudential Standards issued by APRA. This regulatory capital differs from statutory capital in 
that certain liabilities such as preference shares are considered capital from a regulatory perspective and certain assets including goodwill and other intangibles are considered a deduction 
from regulatory capital.

The Bank and Group have a capital management plan, consistent with their overall business plans, for managing capital levels on an ongoing basis. This plan sets out:

(i) 

(ii) 

 the strategy for maintaining adequate capital over time including the capital target, how the target level is to be met and the means available for sourcing additional capital when 
required; and

 the actions and procedures for monitoring compliance with minimum regulatory capital adequacy requirements, including trigger ratios to alert management to, and avert, potential 
breaches of these requirements.

The capital management plan is updated at least annually and submitted to the Board for approval. Current and projected capital positions are reported to the Board and APRA on a 
monthly basis.

The Board has set Tier 1 capital target range to be between 8.5% and 10% of risk weighted assets and the total capital range to be between 11.5% and 13% of risk weighted assets.  
The total capital adequacy ratio at 31 August 2012 was 12.6% and Tier 1 capital was 9.5%.  Perpetual Equity Preference Shares (“PEPS”), issued as hybrid capital instruments, comprise 
7.0% of total Tier 1 capital.

Net Tier 1 capital of 9.5% is represented by 8.5% of Core Tier 1 capital and 1.0% of hybrid capital instruments, including preference shares.

96

BOQ ANNUAL REPORT 2012

      25. Capital management (continued)
A summary of the consolidated capital position is shown in the table below:

Qualifying capital

Tier 1
Fundamental Tier 1

Ordinary Share Capital

Reserves
Retained profits(1)

Residual Tier 1

Non Innovative (PEPS)

Tier 1 Deductions

Deferred Expenditure

Goodwill and other identifiable intangibles

Other deductions

Net Tier 1 Capital

Tier 2
Upper Tier 2

General Reserve for Credit Losses

Other

Lower Tier 2

Term subordinated debt

Tier 2 Deductions

Net Tier 2 Capital

Capital Base

Risk Weighted Assets

Capital Adequacy Ratio

(1)  

For calculation of capital adequacy retained profits includes current year’s profit/(loss) less accrual of expected dividends net of expected dividend reinvestment.

Consolidated

2012 
$m

2011 
$m

2,464.6

33.3

116.8

2,614.7

195.7

195.7

(106.8)

(541.1)

(164.4)

(812.3)

1,957.9

33.5

288.4

2,279.8

195.7

195.7

(105.1)

(557.9)

(94.3)

(757.3)

1,998.1

1,718.2

184.2

8.5

192.7

499.9

499.9

(31.5)

(31.5)

661.1

123.1

4.2

127.3

539.6

539.6

(40.8)

(40.8)

626.1

2,659.2

21,098.1

12.6%

2,344.3

20,524.6

11.4%

BOQ ANNUAL REPORT 2012 97

 
 
 
 
 
 
 
 
 
 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

26. Financial instruments
(a)  Derivative financial  Instruments

The Consolidated Entity and Bank used derivative financial instruments for both hedging and trading purposes in the current year.  Refer to Note 24 for an explanation of the Consolidated 
Entity’s and Bank’s risk management framework.

The following table summarises the notional and fair value of the Consolidated Entity’s and Bank's commitments to derivative financial instruments at 31 August 2012.  Fair value in 
relation to derivative financial instruments is calculated using the quoted market price less transaction costs.  Where the instrument does not have a quoted market price, fair value is 
estimated using net present value techniques.  

Consolidated

2012

2011

Notional 
Amount

Fair Value 
Asset / (Liability)

Notional 
Amount

Fair Value 
Asset / (Liability)

$m

Asset 
$m

Liability 
$m

$m

Asset 
$m

Liability 
$m

Derivatives at fair value through income statement
Interest Rate Swaps

Foreign Exchange Forwards

Futures

Derivatives held as cash flow hedges
Interest Rate Swaps

Cross Currency Swaps

Foreign Exchange Forwards

Derivatives designated as net investment hedges 
Foreign Exchange Forwards

18,100.0

68.9

6,085.7

24,254.6

29,014.0

832.1

129.8

29,975.9

12.9

54,243.4

0.1

0.7

3.6

4.4

268.3

0.9

2.5

271.7

-

276.1

2012

(0.9)

(0.3)

-

(1.2)

(118.3)

(133.3)

(0.2)

(251.8)

-

(253.0)

11,000.0

51.9

12,624.8

23,676.7

28,249.0

677.3

241.8

29,168.1

23.7

52,868.5

Bank

9.0

0.4

6.5

15.9

108.8

0.1

1.9

110.8

0.1

126.8

2011

(40.9)

(0.3)

-

(41.2)

(132.3)

(88.0)

(2.6)

(222.9)

-

(264.1)

Notional 
Amount

Fair Value 
Asset / (Liability)

Notional 
Amount

Fair Value 
Asset / (Liability)

$m

Asset 
$m

Liability 
$m

$m

Asset 
$m

Liability 
$m

18,100.0

81.8

6,085.7

24,267.5

29,014.0

307.0

129.8

29,450.8

53,718.3

0.1

0.7

3.6

4.4

268.3

0.9

2.5

271.7

276.1

(0.9)

(0.4)

-

(1.3)

(118.3)

(10.5)

(0.2)

(129.0)

(130.3)

11,000.0

75.5

12,624.8

23,700.3

28,249.0

289.5

241.8

28,780.3

52,480.6

9.0

0.5

6.5

16.0

108.8

0.1

1.9

110.8

126.8

(40.9)

(0.3)

-

(41.2)

(132.3)

(21.4)

(2.6)

(156.3)

(197.5)

Derivatives at fair value through income statement
Interest Rate Swaps

Foreign Exchange Forwards

Futures

Derivatives held as cash flow hedges
Interest Rate Swaps

Cross Currency Swaps

Foreign Exchange Forwards

98

BOQ ANNUAL REPORT 2012

      26. Financial Instruments (continued)
(b)  Other financial instruments

The fair value estimates for specific instruments are based on the following methodologies and assumptions:

Cash and liquid assets, due from and to other financial institutions, accounts payable and other liabilities

The fair value approximates their carrying value as they are short term in nature or are receivable or payable on demand.

Loans and advances

Loans and advances are net of specific and collective provisions for doubtful debts and unearned income. The fair values of loans and advances that reprice within six months of year 
end are assumed to equate to the carrying value. The fair values of all other loans and advances are calculated using discounted cash flow models based on the maturity of the loans and 
advances. The discount rates applied are based on the current interest rates at 31 August of similar types of loans and advances, if the loans and advances were performing at balance 
date. The differences between estimated fair values of loans and advances and carrying value reflect changes in interest rates and creditworthiness of borrowers since loan or advance 
origination.

Deposits 

The fair value of non-interest-bearing, call and variable rate deposits and fixed rate deposits repricing within six months is the carrying value. The fair value of other term deposits is 
calculated using discounted cash flow models based on the deposit type and its related maturity.

Borrowings including subordinated notes 

The fair values are calculated based on a discounted cash flow model using a yield curve appropriate to the remaining maturity of the instruments.  Fair values of financial instruments at 
balance date are as follows:

Assets carried at fair value
Available for Sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative assets

Assets carried at amortised cost
Cash and liquid assets

Due from other financial institutions

Loans and advances at amortised cost

Liabilities carried at fair value
Derivative liabilities

Insurance policy liabilities

Liabilities carried at amortised cost
Balances due to other financial institutions

Deposits

Borrowings including subordinated notes

Accounts payable and other liabilities

Consolidated Entity

Carrying value

Fair value

Note

2012 
$m

2011 
$m

2012 
$m

2011 
$m

11

11

26

9

10

12

26

37

18

19

21

1,064.9

4,624.5

276.1

5,965.5

670.5

119.7

34,147.2

34,937.4

(253.0)

(73.5)

(326.5)

(177.8)

(31,171.9)

(6,688.1)

(450.4)

(38,488.2)

959.5

4,187.5

126.8

5,273.8

433.2

131.9

33,726.1

34,291.2

(264.1)

(77.6)

(341.7)

(169.2)

(29,626.6)

(6,651.0)

(429.1)

(36,875.9)

1,064.9

4,624.5

276.1

5,965.5

670.5

119.7

34,290.6

35,080.8

(253.0)

(73.5)

(326.5)

(177.8)

(31,240.9)

(6,738.6)

(450.4)

(38,607.7)

959.5

4,187.5

126.8

5,273.8

433.2

131.9

33,772.8

34,337.9

(264.1)

(77.6)

(341.7)

(169.2)

(29,698.3)

(6,713.6)

(429.1)

(37,010.2)

BOQ ANNUAL REPORT 2012 99

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

26. Financial Instruments (continued)
(b)  Other financial instruments (continued)

Assets carried at fair value
Available for Sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative assets

Assets carried at amortised cost
Cash and liquid assets

Due from other financial institutions

Loans and advances at amortised cost

Liabilities carried at fair value
Derivative liabilities

Liabilities carried at amortised cost
Balances due to other financial institutions

Deposits

Borrowings including subordinated notes

Accounts payable and other liabilities

Amounts due to controlled entities

Bank

Carrying value

Fair value

Note

2012 
$m

2011 
$m

2012 
$m

2011 
$m

11

11

26

9

10

12

26

18

19

21

1,152.4

4,624.5

276.1

6,053.0

227.7

23.5

30,654.6

30,905.8

1,028.2

4,187.5

126.8

5,342.5

269.6

25.9

29,745.7

30,041.2

1,152.4

4,624.5

276.1

6,053.0

227.7

23.5

30,710.8

30,962.0

1,028.2

4,187.5

126.8

5,342.5

269.6

25.9

29,771.0

30,066.5

(130.3)

(197.5)

(130.3)

(197.5)

(177.8)

(31,288.7)

(895.3)

(404.8)

(2,553.6)

(35,320.2)

(169.2)

(29,875.2)

(1,123.8)

(387.1)

(2,340.2)

(33,895.5)

(177.8)

(31,357.7)

(945.8)

(404.8)

(2,553.6)

(35,439.7)

(169.2)

(29,946.9)

(1,186.4)

(387.1)

(2,340.2)

(34,029.8)

The estimated fair values disclosed do not include the assets and liabilities that are not financial instruments.

Interest rates used for determining fair values

The interest rates used to discount estimated cash flows, when applicable, are based on the Bank’s yield curve at the reporting date plus an adequate credit spread, and were as follows; 

Derivatives, deposits and borrowings including subordinated notes

Leases

Loans and advances at amortised cost

Fair value hierarchy

2012

2011

3.56% – 3.95% 4.86% – 5.24%

6.79% – 20.3% 8.24% – 14.52%

5.55% – 7.3%

6.5% – 8.7%

The table below analyses financial instruments carried at fair value, by valuation method.  The different levels have been defined as follows: 

 •

 •

 •

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices); and

Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).

There were no material movements in Level 3 during the year.

100

BOQ ANNUAL REPORT 2012

      26. Financial Instruments (continued)
(b)  Other financial instruments (continued)

Consolidated Entity

Instruments carried at fair value
Available for Sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative assets

Derivative liabilities

Consolidated Entity

Instruments carried at fair value
Available for Sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative assets

Derivative liabilities

Bank

Instruments carried at fair value
Available for Sale financial assets 

Financial assets designated at fair value through profit and loss 

Derivative assets

Derivative liabilities

Bank

Instruments carried at fair value
Available for Sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative assets

Derivative liabilities

2012

Level 1 
$m

Level 2 
$m

Level 3 
$m

Total 
$m

454.1

-

-

454.1

-

454.1

600.9

4,624.5

276.1

5,501.5

(253.0)

5,248.5

9.9

-

-

9.9

-

9.9

2011

Level 1 
$m

Level 2 
$m

Level 3 
$m

312.1

62.0

-

374.1

-

374.1

636.9

4,125.5

126.8

4,889.2

(264.1)

4,625.1

10.5

-

-

10.5

-

10.5

2012

1,064.9

4,624.5

276.1

5,965.5

(253.0)

5,712.5

Total 
$m

959.5

4,187.5

126.8

5,273.8

(264.1)

5,009.7

Level 1 
$m

Level 2 
$m

Level 3 
$m

Total 
$m

454.1

-

-

454.1

-

454.1

688.4

4,624.5

276.1

5,589.0

(130.3)

5,458.7

9.9

-

-

9.9

-

9.9

2011

Level 1 
$m

Level 2 
$m

Level 3 
$m

312.1

62.0

-

374.1

-

374.1

703.2

4,125.5

126.8

4,955.5

(197.5)

4,758.0

12.9

-

-

12.9

-

12.9

1,152.4

4,624.5

276.1

6,053.0

(130.3)

5,922.7

Total 
$m

1,028.2

4,187.5

126.8

5,342.5

(197.5)

5,145.0

BOQ ANNUAL REPORT 2012 101

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

27. Notes to the statements of cash flows
Reconciliation of profit/(loss) for the year to net cash provided by operating activities.

Consolidated

Bank

2012 
$m

(17.1)

14.8

4.0

-

24.6

7.3

4.4

(1.8)

12.2

(529.4)

2011 
$m

158.7

11.5

6.7

-

18.4

0.2

4.0

(5.5)

(16.1)

208.6

2012 
$m

(3.8)

7.7

1.3

(44.2)

22.3

7.2

4.4

0.5

2.4

(544.2)

2011 
$m

142.4

6.1

0.6

(32.0)

17.1

0.2

4.0

(0.1)

(1.2)

227.3

(1,030.2)

(1,679.7)

(1,067.6)

(1,689.3)

(155.4)

159.1

(67.1)

(7.9)

-

8.6

125.0

139.2

(38.9)

(2.3)

-

31.0

1,530.1

1,541.0

19.2

(80.5)

14.1

(13.2)

(5.7)

265.9

156.0

19.7

2.6

1.1

(10.6)

18.0

(271.1)

261.5

(185.1)

158.7

(55.3)

(54.6)

(121.3)

8.6

1,398.4

42.8

(81.7)

12.1

13.9

-

-

129.3

138.8

(39.0)

22.1

(188.5)

31.0

1,515.0

3.1

(15.0)

(2.2)

-

-

-

(477.5)

269.7

Profit/(loss) from ordinary activities after income tax

Add/(less) items classified as investing / financing activities or non-cash items

Depreciation 

Amortisation

Dividends received from subsidiaries

Software amortisation

Asset writedowns

Share based payments

Profit/(loss) on sale of property, plant and equipment

Increase/(decrease) in due from other financial institutions

(Increase)/decrease in other financial assets

Increase in loans and advances at amortised cost

(Increase)/decrease in derivatives

Increase in provision for impairment

Increase in deferred tax asset

(Increase)/decrease in other assets

Decrease in amounts due from controlled entities

Increase in due to other financial institutions

Increase in deposits

Increase in accounts payable and other liabilities

Increase/(decrease) in current tax liabilities

Increase/(decrease) in provisions

Increase/(decrease) in deferred tax liabilities

Increase/(decrease) in insurance policy liabilities

Increase/(decrease) in borrowings including subordinated notes

Net cash from operating activities

Cash flows from the following activities are presented on a net basis in the statements of cash flows:

 •

 •

 •

Sales and purchases of investment securities;

Customer deposits in and withdrawals from deposit accounts; and

Loan drawdowns and repayments.  

102

BOQ ANNUAL REPORT 2012

      28. Auditors’ remuneration

Audit services –	KPMG	Australia

 •

 •

Audit and review of the financial reports 

Other regulatory and audit services

Audit related services – KPMG	Australia

 •

Other assurance services(1) 

Other services –	KPMG	Australia

 •

 •

 •

Tax advisory services

Other

Due diligence services

Consolidated

Bank

2012 
$000

1,127.1

532.6

1,659.7

123.9

123.9

222.5

75.6

103.2

401.3

2011 
$000

923.4

464.1

1,387.5

84.2

84.2

347.4

5.4

-

352.8

2012 
$000

818.3

346.1

1,164.4

-

-

218.2

75.6

103.2

397.0

2011 
$000

547.1

304.1

851.2

-

-

341.4

5.4

-

346.8

(1)   Other assurance services comprise accounting opinions, and audit related services provided in relation to mortgage securitisation trusts which are consolidated under Australian Accounting Standards.

Fees	for	audit	and	non-audit	related	services	paid	to	KPMG	which	were	provided	in	relation	to	leasing	securitisation	trusts	which	are	not	consolidated	were	nil	(2011:	$32,448).

29. Contingent liabilities

Guarantees

Letters of credit

Guarantees, indemnities and letters of credit

Consolidated

Bank

2012 
$m

123.4

7.4

2011 
$m

127.7

5.5

2012 
$m

123.4

7.4

2011 
$m

127.7

5.5

There are contingent liabilities arising in the normal course of business for which there are equal and opposite contingent assets and against which no loss is anticipated. Guarantees are 
provided to third parties on behalf of customers.  The credit risks of such facilities are similar to the credit risks of loans and advances.

Legal proceedings

On 22 December 2010, the Australian Securities and Investment Commission (ASIC) lodged legal proceedings against parties including the Bank, arising out of the collapse of Storm 
Financial. Trial of this matter commenced on 24 September 2012 and the Bank intends to defend the action vigorously. The proceedings are regulatory in nature and no estimate of 
damages can be made at this point given the current status of proceedings.

The	trials	of	proceedings	involving	the	Bank	by	a	number	of	former	Owner	Managers	in	NSW	commenced	in	the	Supreme	Court	of	New	South	Wales	on	17	September	2012.		The	Bank	
intends to vigorously defend these proceedings.

BOQ ANNUAL REPORT 2012 103

 
Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

30. Commitments

(a)  Lease commitments

Future rentals in respect of operating leases (principally in respect of premises) not provided for in 
these financial statements comprise amounts payable:

Within 1 year

Between 1 year and 5 years

Later than 5 years

(b)  Customer funding commitments

Loans to customers approved but not drawn at year end

Amounts undrawn against lines of credit

Consolidated

Bank

2012 
$m

2011 
$m

2012 
$m

2011 
$m

41.6

70.6

2.5

114.7

1,008.7

333.1

1,341.8

36.7

82.0

5.4

124.1

857.4

308.8

1,166.2

40.0

65.2

2.5

107.7

588.2

251.4

839.6

35.1

74.9

5.4

115.4

492.8

264.6

757.4

In	the	normal	course	of	business	the	Bank	makes	commitments	to	extend	credit	to	its	customers.	Most	commitments	either	expire	if	not	taken	up	within	a	specified	time	or	can	be	
cancelled by the Bank within one year.  Credit risk is significantly less than the notional amount and does not crystallise until a commitment is funded.

31.  Employee benefits 
(a)  Superannuation commitments

The Consolidated Entity contributes to defined contribution superannuation plans which comply with the Superannuation Contributions Act legislation.

Basis of contributions

Employee superannuation contributions are based on various percentages of employees' gross salaries.  The Consolidated Entity’s contributions are also based on various percentages of 
employees' gross salaries.  

The Consolidated Entity is under no legal obligation to make superannuation contributions except for the minimum contributions required under the Superannuation Guarantee 
Legislation.

During the year employer contributions were made, refer Note 5.

(b)  Share based payments

The	Consolidated	Entity	has	one	remaining	option	plan.	The	Senior	Management	Option	Plan	(“SMOP”),	which	was	established	in	2001.

The ability to exercise the options under the plan is conditional on the Consolidated Entity achieving certain performance hurdles. The performance hurdles are based on diluted cash EPS 
growth and require the Bank’s diluted cash EPS to outperform the average diluted cash EPS growth of the Comparison Banks over the relevant performance period. Performance periods 
are noted in the relevant vesting conditions description. 

To reach the EPS performance hurdle the Consolidated Entity must achieve the following for the performance period:

Percentage range by which cash EPS growth exceeds Comparison banks

Percentage of options to vest

5% and up to but not exceeding 10%

10% and up to but not exceeding 15%

15% and up to but not exceeding 20%

20% or more

25%

50%

75%

100%

104

BOQ ANNUAL REPORT 2012

       
 
 
31.  Employee benefits (continued)
(b)  Share based payments (continued)

Other terms and conditions of options granted under the above plans are as follows, with all options settled by physical delivery of shares: 

Grant date / employee entitled

Number of 
instruments

Vesting conditions

Options	granted	to	key	management	at	20	November	2006	-	SMOP	6

3,370,000(1)

Performance period – 2007, 2008 and 2009.

These options vested in the 2010 financial year.

Options	granted	to	key	management	at	1	November	2007	-	SMOP	7

3,999,000

Performance period – 2008, 2009 and 2010.

Contractual life 
of options

5 years

5 years

SMOP	7	remain	unvested	as	at	November	2012,	and	as	such	the	EPS	
test will be applied across financial years 2008, 2009, 2010, 2011 and 
2012 in accordance with the plan rules.

(1) 

SMOP 6 options lapsed in this financial year

Long-Term Incentives – Award Rights

The Award Rights Plan was approved by shareholders on 11 December 2008. It is an equity based program under which Award Rights are granted as long-term incentives. The two types 
of award rights currently granted to executives under the plan are PARs and DARs. No amount is payable by employees for the grant or exercise of these award rights. 

PARs

PARs have a vesting framework based on Total Shareholder Return (TSR) of the Bank as measured against a Peer Group over a 2 to 3 year period. That Peer Group consists of the S&P 
/ ASX 200 from time to time excluding selected entities in resources, real estate investment trusts, telecommunications (offshore headquartered), energy and utilities and such other 
inclusions and exclusions as the Board considers appropriate. TSR is a measure of the entire return a shareholder would obtain from holding an entity’s securities over a period, taking into 
account factors such as changes in the market value of the securities and dividends paid over the period.

One half of an employee’s PARs will vest if the Bank’s TSR performance over the three year period is in the top 50% of the Peer Group. All of the PARs vest if the Bank’s TSR performance is 
in the top 25%. For TSR performance between those targets, a relative proportion of the PARs between 50% and 100% would vest.

Vested PARs are generally exercisable within 5 years after they are granted (approximately 2 years after vesting). 

DARs

There are no market performance hurdles or vesting conditions for DARs but the holder must remain an employee of the Bank. 

Vested DARs are generally exercisable within 5 years after they are granted (approximately 2 to 4 years after vesting).

Restricted Shares

The Consolidated Entity has used shares with restrictions on disposal as a non-cash, share based component of both short term and long term incentive awards. 

BOQ ANNUAL REPORT 2012 105

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

31. Employee benefits (continued)
(b) Share based payments (continued)

The following factors and assumptions were used in determining the fair value of options or rights on grant date:

Option or right Type

Grant date

Expiry date

Fair value 
per option or 
right

Exercise 
price(1)

Price of 
shares on 
grant date

Expected 
volatility

Risk free 
interest rate

Dividend 
yield

Executives – Options
SMOP	6(2)
SMOP	7(2)
Restricted Shares(3)
Restricted Shares(3)
Restricted Shares(3)
Restricted Shares(3)
Restricted Shares(3)
Restricted Shares(3)

Executive 
Director – Rights
PARs

Executives – Rights
PARs(4)
DARs(4)
PARs(4)
DARs(4)
DARs(4)
DARs(4)
PARs(4)
PARs(4)
PARs(4)
DARs(4)
PARs(4)
DARs(4)
PARs(4)
DARs(4)
PARs(4)
DARs(4)
PARs(4)
DARs(4)
PARs(4)

20 November 2006

20 November 2011

1 November 2007

1 November 2012

15	June	2010

1	March	2012

23 August 2011

1 November 2012

1 February 2012

31 October 2012

10 February 2012

31 October 2012

26 February 2012

9	January	2014

29 February 2012

21 September 2012

$2.13

$2.57

$10.31

$7.21

$6.76

$7.41

$6.70

$6.66

13 October 2011 

13 October 2016

$5.36

29	June	2009

29	June	2009

23 December 2009
23 December 2009(5)
28	May	2010(6)
29 November 2010(7)

29	June	2014

29	June	2014

23 December 2014

23 December 2014

28	May	2015

29 November 2015

29 November 2010

29 November 2015

25	January	2011

25	January	2016

16 December 2011
16 December 2011(8)

1 February 2012
1 February 2012(9)

10 February 2012
10 February 2012(9)

26 February 2012
26 February 2012(9)

29 February 2012
29 February 2012(9)
10	May	2012(9)

16 December 2016

16 December 2016

16 December 2017

5	May	2017

16 December 2017

5	May	2017

16 December 2017

5	May	2017

16 December 2017

5	May	2017

16 December 2017

$4.59

$7.59

$6.93

$10.40

$10.11

$11.17

$7.81

$7.81

$5.18

$6.60

$5.18

$6.60

$5.18

$6.60

$5.18

$6.60

$5.18

$6.60

$3.70

$16.26

$19.11

-

-

-

-

-

-

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

$14.90

$19.44

$10.31

$7.21

$6.76

$7.41

$6.70

$6.66

15.0%

14.0%

6.00%

6.50%

4.5%

4.3%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

$8.10

36.6%

3.9%

6.1%

$8.89

$8.89

$11.22

$11.22

$11.19

$11.45

$11.45

$10.12

$7.71

$7.71

$7.44

$7.44

$7.33

$7.33

$7.48

$7.48

$7.34

$7.34

$6.89

35.1%

35.1%

36.3%

36.3%

36.9%

37.1%

37.1%

37.1%

36.7%

36.7%

37.1%

37.1%

37.1%

37.1%

37.1%

37.1%

37.1%

37.1%

37.1%

4.2%

4.2%

4.8%

4.8%

4.6%

5.1%

5.1%

5.1%

3.1%

3.1%

2.0%

2.0%

2.0%

2.0%

2.0%

2.0%

2.0%

2.0%

2.0%

7.2%

7.2%

4.6%

4.6%

4.6%

4.2%

4.2%

4.2%

7.0%

7.0%

8.5%

8.5%

8.5%

8.5%

8.5%

8.5%

8.5%

8.5%

8.5%

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

(7) 

(8) 

(9) 

 The exercise price is calculated as the volume weighted average price of shares traded over the ten business days immediately after the date of the announcement of the Bank’s most recent annual results and 
requires Board approval.  The exercise price was adjusted due to the entitlements offer as required under the plan rules.

Valued using the Monto Carlo simulation approach.

 The restricted shares were valued based on the volume weighted average price of ordinary shares in BOQ sold on ASX during a 10 trading day period.  The shares will vest on the expiry date respectively 
based on meeting certain service conditions.

Value using the trinomial pricing metholodgy.

Remaining DARs will vest 20% in financial year 2013.

Remaining DARs will vest 50% in financial year 2013.

Remaining DARs will vest 30% in financial year 2013 and 50% in financial year 2014.

The DARs will vest 20% in financial year 2013, 30% in financial year 2014 and 50% in financial year 2015.

The DARs will vest 50% in financial year 2013 and 50% in financial year 2014. 

106

BOQ ANNUAL REPORT 2012

      31.  Employee benefits (continued)
(b)  Share based payments (continued)

The number and weighted average exercise price of share options is as follows:

Outstanding at the beginning of the year

Forfeited / expired during the year

Outstanding at the end of the year

Exercisable at the end of the year

Weighted 
average exercise 
price

Number of 
options

Weighted 
average exercise 
price

Number of 
options

2012 
$

17.75

17.00

19.11

2012 
’000

3,892

2,501

1,391

1,391

2011 
$

16.16

13.72

17.75

2011 
’000

6,447

(2,555)

3,892

1,852

The	options	outstanding	at	31	August	2012	have	an	exercise	price	of	$19.11	and	a	weighted	average	contractual	life	of	0.2	years	(2011:	0.8	years).

During the year no options were exercised (2011: nil). 

The number of award rights and restricted shares is as follows:

Balance at beginning of the year 
Granted during the year(1)

Forfeited / expired during the year

Exercised during the year

Outstanding at the end of the year

Number of 
rights

Number of 
rights

2012 
‘000

1,683

1,866

(714)

(420)

2,415

2011 
’000

1,239

982

(201)

(337)

1,683

The	weighted	average	share	price	at	the	date	of	exercise	was	$7.46	(2011:	$9.89).

(1) Included restricted shares in the 2011 and 2012 financial year. These remain in the closing balance as at 31 August 2012.

32. Key management personnel disclosures
Key	management	personnel	have	authority	and	responsibility	for	planning,	directing	and	controlling	the	activities	of	the	Bank	and	the	Consolidated	Entity,	including	directors	and	
other executives.  

(a)  Key management personnel compensation

Key	management	personnel	compensation	included	in	‘administrative	expenses’	and	‘employee	expenses’	(refer	Note	5)	is	as	follows:

Short-term employee benefits

Post-employment benefits

Long term employee benefits

Termination benefits

Share based employment benefits

Consolidated and Bank

2012 
$

2011 
$

8,155,415

8,756,844

254,096

65,132

2,455,522

1,847,125

12,777,290

276,430

58,378

566,667

1,474,676

11,132,995

Individual directors and executives compensation disclosures

Information	regarding	individual	directors	and	executives	compensation	and	some	equity	instruments	disclosures	as	permitted	by	Corporations	Regulation	2M.3.03	is	provided	in	the	
remuneration report section of the directors’ report.

Apart from the details disclosed in the note, no director has entered into a material contract with the Bank since the end of the previous financial year and there were no material contracts 
involving directors’ interest existing at year end.

BOQ ANNUAL REPORT 2012 107

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

32. Key management personnel disclosures (continued)
(b)  Equity Instruments – holdings and movements

The movement during the reporting period in the number of options and rights over ordinary shares in Bank of Queensland Limited held, directly, indirectly or beneficially, by key 
management personnel, including their personally related entities, is as follows:

Managing	Director,	Senior	Management	Option	Plans	(“SMOP”)	and	Award	rights

All	options	issued	under	the	SMOP	and	Award	rights	refer	to	options	and	rights	over	ordinary	shares	of	Bank	of	Queensland	Limited,	which	are	exercisable	on	a	one-for-one	basis. 
During	the	reporting	period,	the	following	options	and	rights	over	ordinary	shares	were	granted	to	executives	under	the	SMOP	and	Award	Rights:

Managing Director
Stuart Grimshaw(1)

- Rights

Executives
Anthony Rose(2)

Peter Deans(3)
Brendan White(4)

Matthew	Baxby(5)

Jon	Sutton(6)

Renato	Mazza

Chris Nilon

Former Executives
Keith	Rodwell

Ram	Kangatharan

Ewan Cameron

Darryl Newton

David Tonuri

- Rights

- Restricted shares

- Rights

- Rights

- Restricted shares

- Rights

- Restricted shares

- Rights

- Restricted shares

- Rights

- Options
- Rights(7)

- Rights

- Options

- Restricted shares

- Rights

- Rights

- Rights

- Rights

Held at 
1 September 
2011

Granted as 
remuneration

Exercised / 
vested

Forfeited

Held at  
31 August 
2012

Vested 
during the 
year

Vested and 
exercisable 
at 
31 August 
2012

-

-

-

-

-

-

-

-

-

-

40,323

70,000

31,186

56,926

350,000

208,000

184,193

54,554

46,395

18,975

121,619

105,105

30,030

69,061

143,050

40,486

110,946

29,586

137,314

104,478

22,195

-

21,283

31,925

-

-

-

30,405

25,844

21,283

-

-

-

-

-

-

-

-

-

-

1,423

-

10,079

1,898

-

108,000

28,736

1,423

1,214

-

-

-

-

-

-

-

-

-

-

-

-

20,000

5,700

86,953

350,000

121,619

105,105

30,030

69,061

143,050

40,486

110,946

29,586

137,314

104,478

61,095

50,000

36,690

-

-

-

100,000

155,457

83,536

71,025

40,258

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,423

-

4,933

1,898

-

108,000

28,736

1,423

1,214

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

No option or right held by key management personnel are vested but not exercisable at 31 August 2012.

(1) 

(2) 

(3) 

(4) 

Stuart Grimshaw was appointed Chief Executive Officer and Managing Director on 1 November 2011.

Anthony Rose became a member of the key management personnel on 1 August 2012.

Peter Deans became a member of the key management personnel on 26 March 2012.

Brendan White became a member of the key management personnel on 2 April 2012.

(5)  Matthew Baxby became a member of the key management personnel on 17 May 2012.

(6) 

(7) 

Jon Sutton became a member of the key management personnel on 2 July 2012.

This includes rights which have been exercised but held in trust.

108

BOQ ANNUAL REPORT 2012

      32. Key management personnel disclosures (continued) 
(b)  Equity Instruments – holdings and movements (continued)

Held at 
1 September 
2010

Granted as 
remuneration

Exercised / 
vested

Forfeited

Held at  
31 August 
2011

Vested 
during the 
year

Executives
Ram	Kangatharan(1)

- Options

- Restricted shares

- Rights

- Rights

- Rights

- Rights

- Rights

- Rights

- Options
- Rights(3)

- Options

- Rights

Ewan Cameron

Darryl Newton

David Tonuri

Renato	Mazza

Keith	Rodwell

Chris Nilon(2)

Bradley Edwards(4)

Former Executives
Jim	Stabback

350,000

108,000

120,330

-

100,000

81,878

-

-

18,015

-

-

-

-

-

85,000

31,186

260,000

24,696

54,554

46,395

18,975

40,323

56,926

-

-

-

-

-

-

-

-

-

-

-

16,604

5,286

-

-

-

-

-

-

-

-

15,000

-

350,000

208,000

184,193

-

-

16,305

54,554

46,395

18,975

40,323

56,926

70,000

31,186

-

-

-

-

-

-

531

110,000

-

150,000

36,014

52,868

-

75,000

Vested and 
exercisable 
at 
31 August 
2011

-

-

-

-

-

-

-

-

20,000

5,146

-

-

- Rights

59,630

25,142

10,675

74,097

-

9,193

Former Managing Director
David Liddy 

(retired 31 August 2011)

- Options

- Rights

1,000,000

175,072

-

-

-

87,536

500,000

87,536

500,000

-

500,000

-

87,536

-

No option or right held by key management personnel are vested but not exercisable at 31 August 2012.

(1)  

Ram Kangatharan was appointed Acting Chief Executive Officer for the period 1 September 2011 to 31 October 2011

(2)   Chris Nilon became a member of the key management personnel on 31 January 2011.

(3) 

This includes rights which have been exercised but held in trust.

(4)   No longer considered a KMP from 1 September 2011.

BOQ ANNUAL REPORT 2012 109

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

32. Key management personnel disclosures (continued) 
(b)  Equity Instruments – holdings and movements (continued)

Movement	in	shares

The number of shares held directly, indirectly or beneficially by each key management person is as follows:

Ordinary shares

Directors of Bank of Queensland Limited
Neil Summerson 
Stuart Grimshaw(1)
Steve Crane

Roger Davis

Carmel Gray

John	Reynolds

Michelle	Tredenick

David Willis
Richard	Haire(2)

Former Director
Bill	Kelty(3)

Executives
Chris Nilon

Renato	Mazza

Former Executives
Ram	Kangatharan

Ewan Cameron

Darryl Newton

Keith	Rodwell

(1)  

Stuart Grimshaw appointed as Chief Executive Officer and Managing Director on 1 November 2011.

(2)  

Richard Haire was appointed as a Non-Executive Director on 18 April 2012.

(3)  

Bill Kelty retired as Director on 31 July 2012.

Held at  
1 September 
2011

Purchases / 
(Sales) 

Received on 
exercise of 
award rights 
/ restricted 
shares

Held at  
31 August 2012

27,655

-

12,224

3,732

5,899

1,000

1,000

1,077
-

17,944

10,825

13,454

1,164

5,047

4,217

1,433

337
4,000

1,286

401

-

-

-

-

-

-

-

-
-

-

11,053

-

18,015

-

-

-

9,544

(1,423)

-

(1,423)

-

411

4,933

1,423

136,736

1,423

1,214

1,898

45,599

10,825

25,678

4,896

10,946

5,217

2,433

1,414
4,000

-

25,530

-

-

-

-

-

110

BOQ ANNUAL REPORT 2012

      32. Key management personnel disclosures (continued) 
(b)  Equity Instruments – holdings and movements (continued)

Ordinary shares

Directors of Bank of Queensland Limited
Neil Summerson 

Steve Crane

Roger Davis

Carmel Gray

Bill	Kelty

John	Reynolds
Michelle	Tredenick(1)
David Willis

Former Director
David Graham(2)
David Liddy(3)

Executive
Ram	Kangatharan
Bradley Edwards(4)
Chris Nilon

(1)   Michelle Tredenick appointed as a Director on 22 February 2011.

(2)   David Graham resigned as a Director on 8 October 2010.

(3)   David Liddy retired as Managing Director on 31 August 2011.

(4)   No longer considered a KMP from 1 September 2011.

Held at  
1 September 
2010

Purchases / 
(Sales) 

Received on 
exercise of 
award rights 

Held at  
31 August 2011

26,241

12,224

3,541

5,899

1,220

1,000
-

1,022

1,414

-

191

-

66

-
1,000

55

9,576

1,058,325

-

33,192

-

-

-

-

-

-
-

-

-

27,655

12,224

3,732

5,899

1,286

1,000
1,000

1,077

-

87,536

1,179,053

1,710

1,370

11,053

-

196

-

16,305

5,286

-

18,015

6,852

11,053

BOQ ANNUAL REPORT 2012 111

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

32. Key management personnel disclosures (continued) 
(c)  Loans to key management personnel disclosures

Details	of	loans	outstanding	at	the	reporting	date	to	key	management	personnel,	where	the	individuals	aggregate	loan	balance	exceeded	$100,000	at	any	time	in	the	reporting	period,	are	
as follows:

2012

Balance at  
1 September 
2011 
$

Interest paid 
and payable 
during the 
year 
$

Balance at  
31 August  
2012 
$

Highest 
balance  
during 
 the year 
$

Balance at  
1 September 
2010 
$

2011

Interest paid  
and  
payable 
 during  
the year 
$

Balance at  
31 August 
2011 
$

Highest 
balance  
during the 
year 
$

864,785

52,191

801,767

864,820

439,608

29,758

864,785

892,410

-

-

325,782

18,863

-

-

-

344,645

4,242,163

325,782

28,429

23,161

-

325,782

4,467,277

325,782

300,250

18,394

315,837

346,428

2,210,556

3,204,675

1,967,705

1,819,938

1,335,957

128,940

139,332

122,999

71,667

21,209

-

-

-

-

-

2,229,559

4,302,916

1,979,599

1,824,810

2,074,436

-

-

2,285,412

-

-

-

17,439

300,250

356,172

80,749

187,031

126,595

75,191

45,068

2,210,556

3,204,675

1,967,705

1,819,938

1,335,957

4,072,765

4,676,438

2,000,000

1,856,030

1,699,039

Directors:
Neil Summerson

Former Director:

David Graham

Bill	Kelty(1)

Executives:
Renato	Mazza

Former Executives:
Keith	Rodwell

Ram	Kangatharan	

Ewan Cameron

Darryl Newton

David Tonuri

(1) 

Bill Kelty retired on 31 July 2012.

All loans with key management personnel are conducted on an arm’s length basis in the normal course of business and on terms and conditions as available to all employees of the Bank. 

Details regarding the aggregate of loans made, guaranteed or secured by any entity in the economic entity to all key management personnel and their related parties, and the number of 
individuals in each group are as follows:

Balance at 
1 September 
2011(1) 
$

Balance at 
31 August 
2012 
$

Interest paid 
and payable 
$

Number in 
group at 
31 August 
2012 
#

Directors:
Executives: 

1,190,567
10,839,080

801,767
315,837

71,054
502,541

1
1

Balance at 
1 September 
2010(2) 
$

Balance at  
31 August 
2011 
$

Interest paid 
and payable 
$

Number in 
group at 31 
August 2011 
#

Directors:
Executives: 

5,007,553

2,290,875

1,190,567

11,384,087

81,348

535,664

2

7

(1) 

(2) 

Balance as at 1 September 2011 will not equal 31 August 2011 closing balance due to changes in key management personnel during the year.

Balance as at 1 September 2010 will not equal 31 August 2010 closing balance due to changes in key management personnel during the year.

112

BOQ ANNUAL REPORT 2012

      32. Key management personnel disclosures (continued)
(d)  Other financial instrument transactions with key management personnel and personally-related entities

A number of key management personnel or their related parties hold positions in other entities that result in them having control or significant influence over the financial or operating 
policies of those entities.  Financial instrument transactions with key management personnel and personally-related entities during the financial year arise out of the provision of banking 
services, the acceptance of funds on deposit, the granting of loans and other associated financial activities.  The terms and conditions of the transactions with management personnel and 
their related parties were no more favourable than those available, or which might reasonably be expected to be available, on similar transactions to non-director related entities on an 
arm’s length basis. 

Other non financial instrument transactions with key management personnel

The	Bank	of	Queensland	has	entered	into	a	rolling	contract	with	a	2	year	termination	clause	with	DDH	Graham	Limited,	of	which	David	Graham	is	the	Chairman.	Under	this	contract,	DDH	
Graham	Limited	provides	funding	to	the	Bank	through	introduced	customer	money	market	deposit	accounts,	and	in	turn	the	Bank	pays	DDH	Graham	Limited	a	commission	based	on	
the value of deposited funds held with the bank.  Commission was paid on a monthly basis for the duration of the contract. Commission amounts for these services were billed based on 
normal market rates and were due and payable under normal payment terms. David Graham resigned 8 October 2010, however, commission payments paid to the firm by the Bank up to 
his	resignation	date	amounted	to	$509,470	in	the	prior	year.

Other transactions with directors, executives and their personally-related entities are conducted on an arm’s length basis and are deemed trivial or domestic in nature.

The following are transactions undertaken between the Consolidated Entity and key management personnel as at 31 August 2012:

Balance as at

For the period(1)

01/09/11(2) 
$

31/08/12 
$

Total Loan 
Repayments 
$

Total Loan 
Redraws / 
Further 
Advances 
$

Total Loan / 
Overdraft 
interest 
$

Total Fees 
on Loans / 
Overdraft 
$

Term Products (Loans / Advances)

(12,029,647)

(1,117,604)

6,299,765

(6,221,511)

(573,594)

(2,757)

Balance as at

For the period(1)

01/09/10(3) 
$

31/08/11 
$

Total Loan 
Repayments 
$

Total Loan 
Redraws / 
Further 
Advances 
$

Total Loan /  
Overdraft 
interest 
$

Total Fees 
on Loans / 
Overdraft 
$

Term Products (Loans / Advances)

(7,298,428)

(12,574,655)

8,282,805

(16,869,606)

(617,012)

(16,799)

Balance as at

For the period(1)

01/09/11(2) 
$

31/08/12 
$

Total Deposits  
$

Total 
Withdrawals 
$

Total Account 
Fees 
$

Total Deposit 
Interest 
$

Transaction Products (Deposits)

2,025,212

669,014

3,881,150

(3,777,483)

(456)

37,752

Balance as at

For the period(1)

01/09/10(3) 
$

31/08/11 
$

Total Deposits 
$

Total 
Withdrawals 
$

Total Account  
Fees 
$

Total Deposit 
Interest 
$

Transaction Products (Deposits)

3,839,121

2,259,376

13,220,360

(14,900,560)

(1,769)

176,096

(1) 

(2) 

(3) 

Amounts are included only for the period that the director / executive are classified as a member of the key management personnel.

Balance as at 1 September 2011 will not equal 31 August 2011 closing balance due to changes in key management personnel during the year.

Balance as at 1 September 2010 will not equal 31 August 2010 closing balance due to changes in key management personnel during the year.

BOQ ANNUAL REPORT 2012 113

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

33. Controlled entities
(a)  Particulars in relation to controlled entities

Parent entity’s interest

Amount of Investment (at cost)

Controlled entities:

B.Q.L.	Management	Pty	Ltd

B.Q.L. Nominees Pty Ltd

B.Q.L. Properties Limited

Queensland Electronic Switching Pty Ltd

BOQ Equipment Finance Limited

St Andrew’s Australia Services Pty Ltd (formerly Electronic Financial Solutions Pty Ltd)

Series 2004-1 REDS Trust

Series 2005-1 REDS Trust

Series 2005-2 REDS Trust

REDS Warehouse Trust No.1

REDS Warehouse Trust No.2

Series 2006-1E REDS Trust

Series 2007-1E REDS Trust

Series 2007-2 REDS Trust

Series 2008-1 REDS Trust

Series 2008-2 REDS Trust

Series 2009-1 REDS Trust

REDS Warehouse Trust No.3

Series 2010-1 REDS Trust

Series 2010-2 REDS Trust

Series	2008-1E	EHP	REDS	Trust

Series	2012-1E	EHP	REDS	Trust

Pioneer Permanent Building Society Limited

Home	Building	Society	Ltd

Home	Financial	Planning	Pty	Ltd

Home	Credit	Management	Ltd

Statewest Financial Services Ltd

Statewest Financial Planning Pty Ltd

BOQ Share Plans Nominee Pty Ltd

Bank of Queensland Limited Employee Share Plans Trust

St Andrew’s Life Insurance Pty Ltd

St Andrew’s Insurance (Australia) Pty Ltd

BOQ Finance (Aust) Limited (formerly CIT Group (Australia) Ltd)

BOQ Credit Pty Limited (formerly CIT Credit Pty Limited)

BOQ Funding Pty Limited (formerly CIT Funding Pty Limited)

BOQ	Finance	(NZ)	Limited	(formerly	CIT	Group	(New	Zealand)	Limited)

Equipment Rental Billing Services Pty Ltd 

Hunter	Leasing	Ltd

Newcourt Financial (Australia) Pty Limited

114

BOQ ANNUAL REPORT 2012

2012 

2011 

100%

100%

100%

100%

100%

100%

-

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

-

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

-

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

2012 
$m

-

5.0

-

0.1

15.4

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2011 
$m

-

5.0

-

0.1

15.4

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

60.1

600.2

60.1

600.2

-

-

-

-

-

-

-

-

230.2

-

-

22.1

-

-

-

-

-

-

-

-

-

-

-

230.2

-

-

22.1

-

-

-

933.1

933.1

      33. Controlled entities (continued)
(b)  Acquisition / disposal of controlled entities

Control

Series	2012-1E	EHP	REDS	Trust	opened	on	24	May	2012.

Disposal of entities

Series 2004-1 REDS Trust was closed on 28 December 2011.

Series	2008-1E	EHP	REDS	Trust	was	closed	on	13	July	2012.

34. Related parties information 
Controlled entities

Details of interests in controlled entities are set out in Note 33.

During the year there have been transactions between the Bank and all of its controlled entities.  The Bank conducted normal banking business with its operating controlled entities.  
Amounts owing to or from controlled entities do not attract interest, except in respect of BOQ Equipment Finance Limited, St Andrew’s Australia Services Pty Ltd, BOQ Finance (Aust) Ltd 
and	BOQ	Finance	(NZ)	Ltd	where	interest	is	charged	on	normal	terms	and	conditions.

The	Bank	receives	management	fees	from	B.Q.L.	Management	Pty	Ltd	and	BOQ	Equipment	Finance	Limited.	

The Bank has a related party relationship with equity accounted investees, refer to Note 39.

35. Average balances and margin analysis

Consolidated 
2012

Consolidated 
2011

Interest 
$m

Average Rate 
%

Interest 
$m

Average Rate 
%

2,345.1

251.1

2,596.2

6.89

4.69

6.59

Interest earning assets
Gross loans and advances at amortised cost* 

Investments and other securities*

Total interest earning assets

Non-interest earning assets
Property, plant and equipment

Other assets

Provision for impairment

Total non-interest earning assets

Total assets

Interest bearing liabilities
Retail deposits*

Wholesale deposits and borrowings*

Total interest bearing liabilities

Non-interest bearing liabilities

Total liabilities

Shareholders' funds

Total liabilities and shareholders' funds

Average 
Balance 
$m

34,060.9

5,348.9

39,409.8

31.8

1,125.4

(367.8)

789.4

40,199.2

20,923.5

15,850.0

36,773.5

741.6

37,515.1

2,684.1

40,199.2

Interest margin and interest spread
Interest earning assets

Interest bearing liabilities
Net interest spread(1)
Net interest margin – on average interest earning assets

39,409.8

36,773.5

2,596.2

1,944.7

39,409.8

651.5

*  

Calculated on average monthly balances

(1) 

Interest spread is calculated after taking into account third party and OMB commissions.

1,025.8

918.9

1,944.7

4.90

5.80

5.29

6.59

5.29
1.30

1.65

Average 
Balance 
$m

32,677.5

5,496.8

38,174.3

27.5

961.2

(187.8)

800.9

38,975.2

18,891.2

16,849.2

35,740.4

742.9

36,483.3

2,491.9

38,975.2

38,174.3

35,740.4

2,383.1

293.5

2,676.6

977.7

1,075.5

2,053.2

2,676.6

2,053.2

7.29

5.34

7.01

5.18

6.38

5.74

7.01

5.74
1.27

1.63

38,174.3

623.4

BOQ ANNUAL REPORT 2012 115

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

36. Deed of cross guarantee
Pursuant to ASIC Class Order 98/1418 (as amended) dated 13 August 1998, certain wholly-owned subsidiaries are relieved from the Corporations Act 2001 requirements for preparation, 
audit and lodgement of financial reports, and directors’ reports.

It is a condition of the Class Order that the Bank and each of the subsidiaries enter into a Deed of Cross Guarantee. The effect of the Deed is that the Bank guarantees to each creditor 
payment in full of any debt in the event of winding up of any of the subsidiaries under certain provisions of the Corporations Act 2001.  If a winding up occurs under other provisions of 
the Act, the Bank will only be liable in the event that after six months any creditor has not been paid in full.  The subsidiaries have also given similar guarantees in the event that the Bank is 
wound up.

The subsidiaries to the Deed are:

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

 •

B.Q.L. Properties Limited;

BOQ Equipment Finance Limited;

B.Q.L.	Management	Pty	Ltd;

St Andrew’s Australia Services Pty Ltd;

B.Q.L. Nominees Pty Ltd;

Queensland Electronic Switching Pty Ltd;

BOQ Share Plans Nominee Pty Ltd;

Pioneer Permanent Building Society Limited;

Home	Building	Society	Ltd;

Home	Credit	Management	Ltd;	

StateWest Financial Services Limited;

BOQ Finance (Aust) Limited;

BOQ Credit Pty Limited;

BOQ Funding Pty Limited;

Equipment Rental Billing Services Pty Ltd;

Hunter	Leasing	Ltd;	and

Newcourt Financial (Australia) Pty Limited.

A consolidated Statement of Comprehensive Income and consolidated Balance Sheet, comprising the Bank and its controlled entities which are a party to the Deed, after eliminating all 
transactions between parties to the Deed of Cross Guarantee, at 31 August 2012 is set out as follows:

SUMMARISED	STATEMENT	OF	COMPREHENSIVE	INCOME	AND	RETAINED	PROFITS

Consolidated

2012 
$m

(33.0)

4.7

(28.3)

321.1

(151.7)

-

(2.9)

138.2

(28.3)

(28.3)

2011 
$m

227.4

(54.9)

172.5

248.1

(124.5)

7.2

17.8

321.1

172.5

172.5

Profit/(loss) before tax

Less: Income tax (expense) / benefit

Profit/(loss) for the year

Retained profits at beginning of year

Dividends to shareholders

Addition to Deed of Cross Guarantee

Equity settled transactions and transfers

Retained profits at end of year

Attributable to:
Equity holders of the parent

Profit/(loss) for the year

116

BOQ ANNUAL REPORT 2012

       36. Deed of cross guarantee (continued)

BALANCE SHEET 
As at 31 August

Assets
Cash and liquid assets

Due from other financial institutions

Other financial assets

Derivative financial instruments

Loans and advances at amortised cost

Shares in controlled entities

Property, plant and equipment

Current tax asset

Deferred tax assets

Other assets

Intangible assets

Investments accounted for using the equity method

Total assets

Liabilities
Due to other financial institutions

Deposits  

Derivative financial instruments

Accounts payable and other liabilities

Current tax liabilities

Provisions

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity
Issued capital

Reserves 

Retained profits

Total equity

Consolidated

2012 
$m

2011 
$m

258.8

4.4

5,777.0

276.1

34,147.2

49.8

31.0

0.7

118.1

258.7

541.3

22.2

294.2

25.9

5,217.3

126.8

33,276.1

49.8

31.0

-

51.0

253.1

558.2

28.7

41,485.3

39,912.1

177.8

31,188.0

130.3

434.3

-

40.9

886.8

5,710.3

38,568.4

169.2

29,830.5

197.5

415.0

79.4

25.9

1,115.6

5,503.7

37,336.8

2,916.9

2,575.3

2,660.1

118.6

138.2

2,916.9

2,153.3

100.9

321.1

2,575.3

BOQ ANNUAL REPORT 2012 117

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

37. Insurance business
The	effective	date	of	the	actuarial	report	on	life	insurance	policy	liabilities	and	solvency	requirements,	is	31	August	2012.		The	actuarial	report	was	prepared	by	Mr	Wayne	Kenafacke,	
Fellow	of	the	Institute	of	Actuaries	of	Australia.		This	report	indicates	that	Mr	Kenafacke	is	satisfied	as	to	the	accuracy	of	the	data	upon	which	policy	liabilities	have	been	determined.

The amount of policy liabilities have been determined in accordance with methods and assumptions disclosed in this financial report and the requirements of applicable accounting 
standards.  Specifically, policy liabilities for life insurance contracts are determined in accordance with AASB 1038 Life Insurance Contracts.

In addition, life insurance contract liabilities have been calculated in accordance with relevant actuarial guidance being Prudential Standard LPS: 1.04 Valuation of Policy Liabilities 
determined by APRA.  The Prudential Standard requires policy liabilities to be calculated in a way which allows for the systematic release of planned margins as services are provided to 
policyholders and premiums are received.

The methods used for the major product groups in order to achieve the systematic release of planned margins were as follows:

Product group

Consumer credit insurance

Direct marketed risk

3rd Party Risk

Method (Projection or other)

Profit Carriers

Accumulation (2011: Accumulation)

Accumulation (2011: Accumulation)

Accumulation (2011: Accumulation)

N/A

N/A

N/A 

Policy liabilities have been calculated as the provision for unearned premium reserve and a deferred acquisition cost component.  Outstanding claims liabilities and Incurred But Not 
Reported liabilities (IBNR) are included in claims liabilities.

Premium earning pattern

For Consumer Credit Insurance products, the Unearned Premium Reserve (UPR) is based on a premium earning pattern that is similar to the pattern of expected future claim payments.  
The future claim payments are based on an assessment of the future sum insured (e.g. outstanding loan balances for mortgage and loan protection) and future mortality costs.  Past 
experience is used to set these assumptions.  This earning is also used to set commission earning patterns.

Mortality and morbidity

Mortality	and	morbidity	assumptions	used	in	determining	IBNR,	pending	and	continuing	claims	provisions	have	been	based	on	the	experience	of	similar	products	issued	in	the	Company	
and recent experience. The disputed claims provision is based on individual claim estimates.

Processes used to determine actuarial assumptions

Sensitivity analysis

As a result of using an accumulation approach in the determination of policy liabilities, changes of assumptions will not affect the policy liabilities in the current period, unless a product 
enters loss recognition.  As at 31 August 2012, no Related Product Groups were in loss recognition.

Changes in the underlying variables and assumptions will give rise to a difference in the emergence of profit margins in the future.

Variable

Impact of movement in underlying variable

Mortality	rates

Morbidity	rates

For insurance contracts, providing death benefits, greater mortality rates would lead to higher levels of claims occurring sooner than anticipated, 
increasing associated claims cost and therefore reducing profit and shareholder equity.

The cost of disability related claims depends on both the incidence of policyholders becoming disabled and the duration which they remain so.  
Higher	than	expected	incidence	and	duration	would	be	likely	to	increase	claim	costs,	reducing	profit	and	shareholders	equity.

118

BOQ ANNUAL REPORT 2012

      37. Insurance business (continued)

Reconciliation of movements in insurance policy liabilities
Life Insurance contract policy liabilities
Gross life insurance contract liabilities at the beginning of the financial year
Decrease in life insurance contract policy liabilities(i)

Gross life insurance contract liabilities at the end of the financial year

Liabilities ceded under reinsurance
Opening balance at the beginning of the financial year
Decrease in life reinsurance assets(ii)
Closing balance at the end of the financial year

Net  life policy liabilities at the end of the financial year

(i) plus (ii) = decrease in net life insurance contract liabilities reflected in the statement of comprehensive income

Components of net life insurance contract liabilities
Future policy benefits

Future charges for acquisition costs

Total net life insurance contract policy liabilities

Components of general insurance liabilities
Unearned Premium Liability 

Outstanding Claims Liability

Total Insurance Policy Liabilities

2012 
$m

2011 
$m

65.5

(2.9)

62.6

(2.4)

(0.4)

(2.8)

59.8

(3.3)

77.8

(18.0)

59.8

13.1

0.6

13.7

73.5

70.4

(4.9)

65.5

(2.1)

(0.3)

(2.4)

63.1

(5.2)

69.1

(6.0)

63.1

13.9

0.6

14.5

77.6

Note: Future policy benefits include the unearned premium components of the liability.  The accumulation method has been used to calculate policy liabilities and components relating to 
expenses and profits are not separately calculated.

BOQ ANNUAL REPORT 2012 119

Notes to the Financial 
Statements (continued)

Year ended 31 August 2012

37.  Insurance business (continued)
Life Insurance Solvency requirements

The solvency requirement of each statutory fund is the amount required to be held in accordance with LPS 2.04: Solvency Standard. These are amounts required to meet the prudential 
standards prescribed by the Life Insurance Act 1995 to provide protection against the impact of fluctuations and unexpected adverse circumstances on the life company.

The methodology and bases for determining solvency requirements are in accordance with the requirements of LPS 2.04: Solvency Standard.

2012 
$m

77.5

89.2

11.7

63.2

5.6

68.8

36.3

7.2

43.5

25.3

(7.6)

17.7

16.2

(0.5)

98.4

1.8

100.2

46.2

14.5

60.7

39.5

39.5

2011 
$m

74.1

84.0

9.9

62.5

5.2

67.7

37.5

5.9

43.4

24.3

(7.3)

17.0

15.8

(0.6)

89.8

4.5

94.3

45.5

15.4

60.9

33.4

33.4

Life Insurance solvency requirement*

Total assets less assets arising from reinsurance  contracts

Assets in excess of solvency requirement

* The minimum level of assets required to be held by the life insurance business as prescribed in LPS 2.04: Solvency Standard 

Disaggregated information life insurance (before consolidation adjustments) 

Summarised statement of comprehensive income

Revenue
Life insurance premium revenue

Investment income

Net life insurance premium revenue

Expenses
Net claims and other liability expense from insurance contracts

Other expenses

Profit/(loss) before income tax 

Income tax expense

Profit/(loss) after income tax

Statement of Sources of Profit/(Loss) for Statutory Funds
Operating profit/(loss) after income tax arose from:

Components of profit/(loss) related to movement in life insurance liabilities:

Planned margins of revenues over expenses released

Difference between actual and assumed experience

Summarised balance sheet

Assets
Investment  assets

Other assets

Liabilities
Life insurance liabilities

Liabilities other than life insurance liabilities

Retained earnings
Directly attributable to shareholders

The life insurance business has no life investment contracts

120

BOQ ANNUAL REPORT 2012

       
 
38. Events subsequent to balance date
Dividends have been declared after 31 August 2012, refer to Note 7.

The financial effect of the above transactions have not been brought to account in the financial statements for the year ended 31 August 2012.

39. Investments accounted for using the equity method
The	Consolidated	Entity’s	share	of	profit	in	its	equity	accounted	investees	for	the	year	was	nil	(2011:	$2.3m).

The principal activity of the joint venture entities is land subdivision, development and sale. Details of material interest in joint ventures are as follows:

Ocean Springs Pty Ltd (Brighton)

Dalyellup Beach Pty Ltd (Dalyellup)

Wanneroo North Pty Ltd (The Grove)

East Busselton Estate Pty Ltd (Provence)

Coastview	Nominees	Pty	Ltd	(Margaret	River)

Satterley Austin Cove Pty Ltd (Austin Cove)

Provence 2 Pty Ltd (Provence 2)

Crestview Asset Pty Ltd (Beacham Road)

Percentage Ownership Interest

2012 
(%)

9.31

17.08

21.42

25.00

5.81

-

25.00

-

2011 
(%)

9.31

17.08

21.42

25.00

5.81

4.18

25.00

7.36

The above companies are proprietary companies incorporated in Australia.  There are no material capital commitments or contingent liabilities relating to the joint ventures. During the 
year	the	Bank’s	investments	in	Austin	Cove	Pty	Ltd	and	Crestview	Asset	Pty	Ltd	was	sold	on	23	December	2011	which	produced	a	profit	of	$109k	for	the	Bank.

Summary financial information for equity accounted investees, not adjusted for the percentage ownership held by the consolidated entity and fair value adjustments on acquisition, is 
contained in the table below:

Balance Sheet
Current assets

Non-current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Net assets

Profit and Loss
Revenues

Expenses

Profit 

2012 
$m

106.5

113.4

219.9

44.0

18.9

62.9

157.0

65.4

(23.7)

41.7

2011 
$m

105.7

178.9

284.6

85.9

17.3

103.2

181.4

53.0

(45.7)

7.3

BOQ ANNUAL REPORT 2012 121

Directors’ Declaration

1 

In the opinion of the directors of Bank of Queensland Limited (“the Bank”):

(a) 

 the consolidated financial statements and notes and the remuneration report included within the directors’ report set out on pages 27 to 53, are in accordance with the 
Corporations Act 2001, including:

(i) 

 giving a true and fair view of the financial position of the Bank and Consolidated Entity as at 31 August 2012 and of their performance, for the year ended on that date; 
and

(ii) 

complying with Australian Accounting Standards and the Corporations Regulations 2001; and

(b)  

there are reasonable grounds to believe that the Bank will be able to pay its debts as and when they become due and payable.

2 

3 

4 

 There are reasonable grounds to believe that the Bank and the Controlled Entities identified in Note 33 will be able to meet any obligations or liabilities to which they are or may 
become subject to by virtue of the Deed of Cross Guarantee between the Bank and those Controlled Entities pursuant to ASIC Class Order 98/1418.

 The Directors have been given the declarations required by Section 295A of the Corporations Act 2001 from the Chief executive officer and chief financial officer for the financial year 
ended 31 August 2012.

The Directors draw attention to note 2(a) to the financial statements, which includes a statement of compliance with International Financial Reporting Standards.

Signed in accordance with a resolution of the directors:

Neil Summerson 
Chairman 

Stuart Grimshaw 
Managing Director

Dated at Brisbane this eighteenth day of October 2012

122

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
 
 
 
 
Independent Auditor’s Report 

to the members of Bank of Queensland Limited

Report on the financial report
We have audited the accompanying financial report of Bank of Queensland Limited (the “Bank”), which comprises the balance sheets as at 31 August 2012, and statements of 
comprehensive income, statements of changes in equity and statements of changes in cash flows for the year ended on that date, notes 1 to 39 comprising a summary of significant 
accounting policies and other explanatory information and the directors’ declaration of the Bank and the Consolidated Entity comprising the Bank and the entities it controlled at the year’s 
end or from time to time during the financial year.

Directors’ responsibility for the financial report 

The directors of the Bank are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations 
Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that is free from material misstatement whether due to fraud 
or error. In note 2 (a), the directors also state, in accordance with Australian Accounting Standard AASB 101 Presentation of Financial Statements, that the financial report of the Bank and 
its controlled entities comply with International Financial Reporting Standards.

Auditor’s responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards 
require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free 
from material misstatement. 

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, 
including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control 
relevant to the entity’s preparation of the financial report that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of 
accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report. 

We performed the procedures to assess whether in all material respects the financial report presents fairly, in accordance with the Corporations Act 2001 and Australian Accounting 
Standards, a true and fair view which is consistent with our understanding of the Bank’s and the Consolidated Entity’s financial position and of their performance. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Independence

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001. 

Auditor’s opinion

In our opinion:

(a) 

the financial report of Bank of Queensland Limited is in accordance with the Corporations Act 2001, including:  

(i) 

giving a true and fair view of the Bank’s and the Consolidated Entity’s financial position as at 31 August 2012 and of their performance for the year ended on that date; and 

(ii) 

complying with Australian Accounting Standards  and the Corporations Regulations 2001.

(b) 

the financial report of the Bank and the Consolidated Entity also complies with International Financial Reporting Standards as disclosed in note 2 (a).

Report on the remuneration report
We have audited the Remuneration Report included on pages 31 to 52 of the directors’ report for the year ended 31 August 2012. The directors of the Bank are responsible for the 
preparation and presentation of the remuneration report in accordance with Section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the remuneration 
report, based on our audit conducted in accordance with auditing standards.

Auditor’s opinion

In our opinion, the remuneration report of Bank of Queensland Limited for the year ended 31 August 2012, complies with Section 300A of the Corporations Act 2001.

Auditor’s opinion on the additional remuneration disclosures in the directors’ remuneration report

In our opinion, the additional remuneration disclosures set out in Table 4 of the Remuneration Report of Bank of Queensland Limited for the year ended 31 August 2012 are presented, in 
all material respects, in accordance with the basis of preparation set out in the footnotes to Table 4.

KPMG 

Brisbane, 18 October 2012

Martin McGrath 
Partner 

KPMG, an Australian partnership and a member firm of the KPMG network, of independent member firms affiliated with KPMG International, a Swiss cooperative.

BOQ ANNUAL REPORT 2012 123

 
 
 
 
 
 
 
 
 
 
 
Shareholding Details 

As at 28 September 2012, the following shareholding details applied:

1.  Twenty largest ordinary shareholders   

Shareholder

NATIONAL	NOMINEES	LIMITED	

J	P	MORGAN	NOMINEES	AUSTRALIA	LIMITED

BNP	PARIBAS	NOMS	PTY	LTD

HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED

BNP	PARIBAS	NOMS	PTY	LTD

CITICORP	NOMINEES	PTY	LIMITED	

MILTON	CORPORATION	LIMITED

JP	MORGAN	NOMINEES	AUSTRALIA	LIMITED

HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED

AMP	LIFE	LIMITED	

BNP	PARIBAS	NOMS	PTY	LTD

RBC	INVESTOR	SERVICES	AUSTRALIA	NOMINEES	PTY	LIMITED

CITICORP	NOMINEES	PTY	LIMITED

QIC	LIMITED

WASHINGTON	H	SOUL	PATTINSON	AND	COMPANY	LIMITED

INVIA	CUSTODIAN	PTY	LIMITED	

UBS	WEALTH	MANAGEMENT	AUSTRALIA	NOMINEES	PTY	LTD

BOQ	SHARE	PLANS	NOMINEE	PTY	LTD	

HSBC	CUSTODY	NOMINEES	(AUSTRALIA)	LIMITED	–	A/C	2

AVANTEOS	INVESTMENTS	LIMITED	

Total

Voting rights

No. of ordinary 
shares

43,211,676

31,459,553

29,070,268

24,253,681

9,517,227

7,139,578

6,550,276

4,080,727

2,981,442

2,397,722

2,061,500

2,038,108

2,025,484

1,816,381

1,344,347

1,005,036

769,490

735,327

726,961

671,556

%

13.99%

10.19%

9.41%

7.85%

3.08%

2.31%

2.12%

1.32%

0.97%

0.78%

0.67%

0.66%

0.66%

0.59%

0.44%

0.33%

0.25%

0.24%

0.24%

0.22%

173,856,340

56.32%

On a show of hands every person present who is a holder of ordinary shares or a duly appointed representative of a holder of ordinary shares has one vote, and on a poll each member 
present in person or by proxy or attorney has one vote for each share that person holds.

124

BOQ ANNUAL REPORT 2012

       
 
 
 
 
 
2.  Twenty largest PEPS shareholders  

Shareholder

J	P	MORGAN	NOMINEES	AUSTRALIA	LIMITED	

MILTON	CORPORATION	LIMITED	

DOMER	MINING	CO	PTY	LTD	

NATIONAL	NOMINEES	LIMITED

UBS	WEALTH	MANAGEMENT	AUSTRALIA	NOMINEES	PTY	LTD

NAVIGATOR AUSTRALIA LTD 

RBC	INVESTOR	SERVICES	AUSTRALIA	NOMINEES	PTY	LIMITED	

RBC	INVESTOR	SERVICES	AUSTRALIA	NOMINEES	PTY	LIMITED	

M	F	CUSTODIANS	LTD

AUSTRALIAN	EXECUTOR	TRUSTEES	LIMITED

NULIS	NOMINEES	(AUSTRALIA)	LIMITED

CITICORP	NOMINEES	PTY	LIMITED

BCITF (QLD)

CORLETTE	HOLDINGS	PTY	LTD

F	&	B	INVESTMENTS	PTY	LIMITED

EASTCOTE PTY LTD

PRESBYTERIAN	CHURCH	OF	VICTORIA	TRUSTS

P	ILHAN	INVESTMENTS	PTY	LTD

BAPTIST	INVESTMENT	AND	FINANCE	LTD

MR	DAVID	FELDMAN	&	MRS	LAIMA	FELDMAN

Voting rights

The PEPS do not give the holders any voting rights at any general shareholders meetings, except in certain circumstances. 

No. of PEPS 
shares

162,185

50,000

32,200

31,291

26,682

25,288

18,194

15,819

15,641

15,201

13,824

12,493

10,000

10,000

10,000

10,000

10,000

9,866

8,546

8,500

%

8.11%

2.50%

1.61%

1.56%

1.33%

1.26%

0.91%

0.79%

0.78%

0.76%

0.69%

0.62%

0.50%

0.50%

0.50%

0.50%

0.50%

0.49%

0.43%

0.43%

495,730

24.77%

BOQ ANNUAL REPORT 2012 125

Shareholding Details 
(continued) 

As at 28 September 2012, the following shareholding details applied:

3.  Distribution of equity security holders  

Category

1 - 1,000

1,001 - 5,000

5,001 – 10,000

10,001 – 100,000

100,001 – and over

Total

Ordinary shares

PEPS

2012

55,474

21,665

3,408

1,696

66

82,309

2011

58,886

20,299

2,622

1,200

57

83,064

2012

4,065

208

17

11

1

2011

4,052

186

16

14

1

4,302

4,269

The number of ordinary shareholders holding less than a marketable parcel is 3,517

The number of perpetual equity preference shareholders holding less than a marketable parcel is 1

4.  Partly Paid Shares
There are no partly paid shares.

5. 

 The names of substantial shareholders in the Bank and the number of shares in which each has an interest as 
disclosed in substantial shareholder notices given to the Bank are:

Substantial shareholders

BRED Banque Populaire

 No. of ordinary shares in which interest is held 
(at date of notification)

27,315,821

Date of notification

18 December 2009

6.  Stock exchange listing
The shares of Bank of Queensland Limited (“BoQ”) and PEPS (“BOQPC”) are quoted on the AustralianSecurities Exchange.

7.  Options
At 31 August 2012 there were options over 1,391,000 (2011: 3,892,934) unissued ordinary shares. There are no voting rights attached to the unissued ordinary shares. Voting rights will 
be attached to the unissued ordinary shares when the options have been exercised.

8.  On market buy-back
There is no current on market buy-back. 

9.  Other information
Bank of Queensland Limited is a publicly listed company limited by shares and is incorporated and domiciled in Australia.

126

BOQ ANNUAL REPORT 2012

       
 
Annexure A

Assets

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Half	Year	Performance

Financial Year Performance

Assets under management
Loans – net of specific and collective provision for doubtful debts

Liquid assets

Other assets

Total balance sheet assets

Securitised assets (off balance sheet)

Total assets under management

Loans under management (before collective provisions)
Housing

Commercial

BOQ Finance

Consumer 

Total loans under management (before collective provisions)

Housing

Commercial

BOQ Finance

Consumer 

Balance sheet loans (before collective provisions)
Housing

Commercial

BOQ Finance

Consumer 

Total balance sheet loans (before collective provisions)

Housing

Commercial

BOQ Finance

Consumer 

Lending approvals
Housing

Commercial

BOQ Finance

Consumer

Total lending approvals

Funding

Shareholders’ equity 

Perpetual Equity Preference Shares (PEPS)

Retail deposits

Wholesale deposits

Borrowings (including subordinated notes, securitisation 
liabilities and hybrid debt)

Other liabilities

Total funding 

Retail deposit funding %

Wholesale deposit funding %

Retail funding as a % of total deposits and borrowings

32,386.0

5,920.6

888.3

39,194.9

137.2

39,332.1

23,390.4

5,173.7

3,736.4

303.5
32,604.0

72%

16%

11%

1%

23,390.4

5,173.7

3,599.2

303.5
32,466.8

72%

16%

11%

1%

3,763.0

889.0

837.0

140.0

5,629.0

2,280.0

195.7

19,201.6

9,812.2

6,736.6

968.8

39,194.9

66%

34%

54%

33,276.1

5,712.1

912.6

39,900.8

 -   

33,514.7

5,615.5

954.3

40,084.5

 -   

34,147.2

6,479.6

1,131.2

41,758.0

 -   

33,276.1

5,712.1

912.6

39,900.8

 -   

34,147.2

6,479.6

1,131.2

41,758.0

 -   

39,900.8

40,084.5

41,758.0

39,900.8

41,758.0

24,149.4

5,252.4

3,683.5

270.9
33,356.2

72%

16%

11%

1%

24,149.4

5,252.4

3,683.5

270.9
33,356.2

72%

16%

11%

1%

3,641.0

1,076.0

1,349.0

91.0

6,157.0

2,377.9

195.7

20,317.9

9,308.7

6,651.0

1,049.6

39,900.8

69%

31%

56%

24,625.6

5,209.3

3,683.3

238.6
33,756.8

73%

15%

11%

1%

24,625.6

5,209.3

3,683.3

238.6
33,756.8

73%

15%

11%

1%

3,794.0

761.0

1,184.0

69.0

5,808.0

2,245.2

195.7

21,099.0

8,777.0

6,845.4

922.2

40,084.5

71%

29%

57%

25,366.1

5,095.1

3,655.2

223.4
34,339.8

74%

14%

11%

1%

25,366.1

5,095.1

3,655.2

223.4
34,339.8

74%

14%

11%

1%

3,881.0

606.0

1,282.0

72.0

5,841.0

2,703.5

195.7

22,270.0

8,901.9

6,688.1

998.8

41,758.0

71%

29%

59%

24,149.4

5,252.4

3,683.5

270.9
33,356.2

72%

16%

11%

1%

24,149.4

5,252.4

3,683.5

270.9
33,356.2

72%

16%

11%

1%

7,404.0

1,965.0

2,186.0

231.0

11,786.0

2,377.9

195.7

20,317.9

9,308.7

6,651.0

1,049.6

39,900.8

69%

31%

56%

25,366.1

5,095.1

3,655.2

223.4
34,339.8

74%

14%

11%

1%

25,366.1

5,095.1

3,655.2

223.4
34,339.8

74%

14%

11%

1%

7,675.0

1,367.0

2,466.0

141.0

11,649.0

2,703.5

195.7

22,270.0

8,901.9

6,688.1

998.8

41,758.0

71%

29%

59%

BOQ ANNUAL REPORT 2012 127

Annexure A (continued)

Growth Measures

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Half	Year	Performance

Financial Year Performance

Increase / (decrease) in loans under management  
(before collective provisions)
Housing

Commercial

BOQ Finance

Consumer 

Total increase in loans under management

Loans under management growth / (decline)(1)
Housing

Commercial

BOQ Finance

Consumer 

Total growth in loans under management

Increase in total assets (under management)
Asset growth (under management)(1)

Increase in total assets (on balance sheet)
Asset growth (on balance sheet)(1)

Increase in retail deposits
Retail deposit growth(1)

 (1)  Growth measures are calculated from the prior comparable period. 

Financial Performance

Net Interest Income

Banking Income

Other Income

Insurance Income

Total Non-Interest Income

Total Income

Operating Costs

IT Costs

Occupancy Costs

Employee Costs

Administrative Expenses

Total Expenditure

Normalised underlying Profit before Tax

Collective Provisions

Specific Provisions & Write-Offs

Loan Impairment Expense

Normalised operating Profit/(Loss) before Income Tax

Tax Expense / (Benefit)

Normalised cash profit / (loss) after tax

128

BOQ ANNUAL REPORT 2012

727.2

63.7

(174.8)

(15.2)

600.9

8.1%

(3.3%)

62.0%

(7.5%)

7.5%

520.8

8.9%

597.1

9.7%

1,118.3

13.4%

1H/11

310.1

50.4

13.1

19.4

82.9

393.0

44.2

35.5

13.5

75.3

9.0

177.5

215.5

27.7

106.7

134.4

81.1

23.7

57.4

759.0

78.7

(52.9)

(32.6)

752.2

6.6%

2.8%

(5.8%)

(15.0%)

4.2%

568.7

2.8%

705.9

3.4%

1,116.3

12.4%

476.2

(43.1)

(0.2)

(32.3)

400.6

5.3%

0.7%

(1.4%)

(21.4%)

3.5%

183.7

1.9%

183.7

2.3%

781.1

9.9%

Half	Year	Performance

2H/11

318.3

50.5

22.8

21.5

94.8

413.1

45.4

31.4

13.6

79.5

11.3

181.2

231.9

(0.7)

66.8

66.1

165.8

46.6

119.2

1H/12

326.0

48.7

8.4

20.2

77.3

403.3

42.9

35.0

15.4

78.2

9.9

181.4

221.9

162.0

165.7

327.7

(105.8)

(33.4)

(72.4)

740.5

(114.2)

(28.1)

(15.2)

583.0

5.0%

(3.0%)

(0.8%)

(17.5%)

2.9%

1,673.5

4.7%

1,673.5

4.7%

1,171.0

9.6%

2H/12

330.4

49.9

12.2

21.1

83.2

413.6

45.4

41.2

15.5

81.8

8.1

192.0

221.6

11.2

62.1

73.3

148.3

45.3

103.0

1,486.2

142.4

(227.7)

(47.8)

1,353.1

6.6%

2.8%

(5.8%)

(15.0%)

4.2%

1,089.5

2.8%

1,303.0

3.4%

2,234.6

12.4%

1,216.7

(157.3)

(28.3)

(47.5)

983.6

5.0%

(3.0%)

(0.8%)

(17.5%)

2.9%

1,857.2

4.7%

1,857.2

4.7%

1,952.1

9.6%

Financial Year Performance

 FY2011 

 FY2012 

628.4

100.9

35.9

40.9

177.7

806.1

89.6

66.9

27.1

154.8

20.3

358.7

447.4

27.0

173.5

200.5

246.9

70.3

176.6

656.4

98.6

20.6

41.3

160.5

816.9

88.3

76.2

30.9

160.0

18.0

373.4

443.5

173.2

227.8

401.0

42.5

11.9

30.6

       
 
 
Financial Performance

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Half	Year	Performance

Financial Year Performance

Add / (subtract): significant items after tax:

Amortisation of customer contracts (acquisition)

Amortisation of fair value adjustments (acquisition)

Hedge	ineffectiveness

Integration / due diligence costs

Asset impairment

Government guarantee break fee

Flood Impact

Legacy items

Restructuring costs

Statutory Net Profit / (Loss) after Tax

Profitability Measures

Increase / (decrease) in normalised cash underlying profit 
/ (loss) (before tax and impairment)(1)(2)(3)
Normalised underlying profit / (loss) growth / (decline)(1)(2)

Increase / (decrease) in statutory net profit / (loss) after tax(2)
Statutory net profit / (loss) growth / (decline) after tax(2)

Increase / (decrease) in normalised cash profit / (loss) 
after tax(1)(2)
Normalised cash profit / (loss) growth / (decline) after tax(1)(2)

Statutory profit / (loss) after tax / average total assets(4)
Total operating expenses / average total assets(4)

Statutory cost to income ratio
Normalised cash cost to income ratio(1)
Normalised non-interest income / normalised total income(1)

Statutory effective tax rate (%)

Margin Analysis

Interest rate margin

Impact of payments to 3rd parties

Statutory net interest margin

Add back : Amortisation of fair value adjustment 
(acquisition)

Normalised cash net interest margin

(3.1)

(1.8)

(1.6)

(2.2)

-

-

(0.7)

-

-

48.0

25.8

13.6%

(42.9)

(47.2%)

(39.8)

(40.9%)

0.3%

1.0%

47.8%

45.2%

21.1%

29.2%

1.98%

(0.34%)

1.64%

0.01%

1.65%

(3.1)

(1.7)

2.6

(1.9)

-

(4.3)

(0.1)

-

-

(5.6)

(1.9)

(3.0)

(1.1)

(6.6)

-

-

-

-

110.7

(90.6)

42.6

22.5%

19.7

21.6%

19.4

19.4%

0.6%

1.0%

46.2%

43.9%

22.9%

28.1%

1.98%

(0.35%)

1.63%

0.01%

1.64%

6.4

3.0%

(138.6)

(288.8%)

(129.8)

(226.1%)

(0.5%)

1.0%

49.7%

45.0%

19.2%

29.3%

2.01%

(0.34%)

1.67%

0.01%

1.68%

(4.9)

(2.0)

(0.3)

0.1

-

(2.2)

-

(14.9)

(5.3)

73.5

(10.3)

(4.4%)

(37.2)

(33.6%)

(16.2)

(13.6%)

0.4%

1.1%

55.3%

46.4%

20.1%

32.4%

1.97%

(0.34%)

1.63%

0.01%

1.64%

(6.2)

(3.5)

1.0

(4.1)

-

(4.3)

(0.8)

-

-

158.7

68.4

18.0%

(23.2)

(12.8%)

(20.4)

(10.4%)

0.4%

1.0%

47.0%

44.5%

22.0%

28.4%

1.97%

(0.34%)

1.63%

0.02%

1.65%

(10.5)

(3.9)

(3.3)

(1.0)

(6.6)

(2.2)

-

(14.9)

(5.3)

(17.1)

(3.9)

(0.9%)

(175.8)

(110.8%)

(146.0)

(82.7%)

0.0%

1.0%

52.5%

45.7%

19.6%

11.4%

1.99%

(0.34%)

1.65%

0.02%

1.67%

(1) 

(2) 

(3) 

Normalised measures exclude significant, non-recurring and non-cash items detailed on page 2 of this annexure.

Growth / (decline) measures are calculated from the prior comparable period. 

The increase / (decrease) in underlying profit / (loss) excludes significant items.

(4)  Measures have been annualised where appropriate.

BOQ ANNUAL REPORT 2012 129

Annexure A (continued)

Return Analysis(1)

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Half	Year	Performance

Financial Year Performance

ROE – weighted average 
ROE – normalised cash(1)
ROA – average
ROA – average – normalised cash(1)
RORWA
RORWA – normalised cash(1)

Per Share Data

EPS Calculation

Reconciliation of earnings / (loss)  for normalised 
cash EPS
Normalised cash profit / (loss) after tax

Less:  PEPS dividends

Normalised basic earnings / (loss) available for 
ordinary shareholders
Add back :

– 

– 

– 

RePS dividends(2)
Convertible note dividends(2)
PEPS dividends(2)

Normalised diluted earnings / (loss) available to 
ordinary shareholders

Reconciliation of earnings / (loss) for statutory EPS
Net Profit / (loss) after tax (statutory)

Less:  PEPS dividends

Statutory basic earnings / (loss) available for 
ordinary shareholders
Add back :

– 
– 

– 

RePS dividends(2)
Convertible note dividends(2)
PEPS dividends(2)

Statutory diluted earnings / (loss) available to 
ordinary shareholders

Weighted average number of shares (WANOS):
 – 

Basic WANOS(3)
Add:	Effect	of	SMOP	and	award	rights

Add: Effect of converting preference shares
Add: Effect of convertible notes(2)

 –  Diluted WANOS for normalised cash EPS

– 

Basic WANOS(3)

Add:	Effect	of	SMOP	and	award	rights

Add: Effect of converting preference shares
Add: Effect of convertible notes(1)

– 

Diluted WANOS for statutory EPS

Statutory basic earnings / (loss) per share (c)(6)
Statutory diluted earnings / (loss) per share (c)(6)

EPS growth / (decline) (basic)(4) 
EPS growth / (decline) (diluted)(4) 

130

BOQ ANNUAL REPORT 2012

4.5%

5.3%

0.2%

0.3%

0.5%

0.6%

57.4

(4.8)

52.6

-

-

4.8

57.4

48.0

(4.8)

43.2

-

-

-

9.9%

10.6%

0.6%

0.6%

1.1%

1.2%

119.2

(4.9)

114.3

0.3

4.6

4.9

(8.0%)

(6.4%)

(0.5%)

(0.4%)

(0.9%)

(0.7%)

(72.4)

(5.0)

(77.4)

-

-

-

124.1

(77.4)

110.7

(4.9)

105.8

0.3

4.6

4.9

(90.6)

(5.0)

(95.6)

-

-

-

5.9%

8.2%

0.4%

0.5%

0.7%

1.0%

103.0

(4.6)

98.4

-

-

-

98.4

73.5

(4.6)

68.9

-

-

-

7.2%

8.0%

0.4%

0.4%

0.8%

0.9%

176.6

(9.7)

166.9

0.3

9.2

9.7

(0.7%)

1.3%

0.0%

0.1%

(0.1%)

0.1%

30.6

(9.6)

21.0

-

-

-

186.1

21.0

158.7

(9.7)

149.0

0.3

9.2

9.7

(17.1)

(9.6)

(26.7)

-

-

-

43.2

115.6

(95.6)

68.9

168.2

(26.7)

231.8

0.8

-

-

232.6

231.8

0.8

-

-

232.6

18.6

18.6

(55.0%)

(52.3%)

234.0

0.8

22.8

21.2

278.8

234.0

0.8

22.8

21.2

278.8

45.2

41.5

11.9%

9.2%

239.9

-

-

-

239.9

239.9

-

-

-

239.9

(39.8)

(39.8)

263.8

1.3

-

-

265.1

263.8

1.3

-

-

265.1

26.1

26.0

234.0

0.8

22.8

21.2

278.8

234.0

0.8

22.8

21.2

278.8

63.6

60.3

263.8

1.3

-

-

265.1

263.8

1.3

-

-

265.1

(10.2)

(10.2)

(314.0%)

(314.0%)

(42.3%)

(37.3%)

(22.2%)

(21.7%)

(116.0%)

(116.9%)

        
  
 
	
  
 
Half	Year	Performance

Financial Year Performance

Per Share Data

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Normalised basic cash earnings / (loss) per share (c)(1)(6)
Normalised diluted cash earnings / (loss) per share (c)(1)(6)

Ordinary dividend per share (c)

Franking percentage – all dividends

Franking credits (consolidated)

NTA	per	share	($)
Dividend yield(5)
Statutory payout ratio – ordinary shares
Normalised cash payout ratio – ordinary shares(1)
DRP takeup % (before underwriting)

Total ordinary shares on issue – period end

Ordinary shares (at record date) 

Share	price	–	period	end	($)

22.7

24.7

 26.0 

100%

 96.5 

 7.60 

5.32%

120%

100%

50%

  222.1 

  222.1 

  9.85 

48.8

44.5

 28.0 

100%

 127.3 

 7.95 

7.43%

57%

53%

52%

  225.4 

  225.4 

  7.48 

(32.3)

(32.3)

 26.0 

100%

 129.3 

 7.30 

7.12%

n/a

n/a

38%

  229.6 

  304.0 

  7.34 

37.3

37.1

26.0

100%

124.9

6.94

6.83%

109%

78%

n/a

308.8

308.8

7.55

71.3

66.7

54.0

100%

127.3

7.95

7.22%

77%

69%

51%

225.4

225.4

7.48

7.9

7.9

52.0

100%

124.9

6.94

6.89%

n/a

n/a

n/a

308.8

308.8

7.55

(1) 

(2) 

Normalised measures exclude significant, non-recurring and non-cash items detailed on page 2 of this annexure.   

 The Bank is required to perform a trigger test at each balance date to determine whether the RePS, PEPS or convertible notes are dilutive. The PEPS and convertible notes are all non dilutive at 
31 August 2012. 

(3)  

FY2011 basic and diluted earnings per share have been adjusted for the effect of the rights issue that occurred during the current financial year. 

(4) 

Growth / (decline) measures are calculated from the prior comparable period.  

(5)  Measures have been annualised where appropriate.    

(6) 

Amalgamation of first half and second half FY12 EPS is not reflective of FY2012 EPS due to the impact of the significantly increased share count in the second half. 

Asset Quality

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

Half	Year	Performance

Financial Year Performance

Specific bad and doubtful debt provision

Collective bad and doubtful debt provision

General reserve for credit losses

Total bad and doubtful debt provision and general 
reserve for credit losses

Collective provision plus general reserve as a % of risk 
weighted assets 

Total specific provision/total impaired assets  

Total provision coverage of impaired assets (times)

Total impaired assets/average shareholders’ equity

Total impaired assets/non-securitised lending (at risk)

Total impaired assets

Loans 90 days past due (non-securitised)

Loans 90 days past due (securitised)

Total loans 90 days past due

Total loans 90 days past due as a % of risk weighted assets

Bad debts written off to specific provisions

Unwind Interest

Transfers from collective provision

Movement	in	specific	provision

Underlying specific bad and doubtful debts

139.7

80.8

57.2

277.7

0.60%

33.0%

 0.50 

17.3%

1.71%

423.2

326.5

45.5

372.0

2.0%

27.5

 -   

 -   

79.2

106.7

173.7

80.1

67.0

320.8

0.60%

39.1%

 0.55 

17.6%

1.71%

444.3

426.0

56.9

482.9

2.4%

32.8

 -   

 -   

34.0

66.8

249.3

242.1

70.1

561.5

0.96%

43.1%

 0.72 

23.1%

2.21%

578.7

331.3

59.9

391.2

1.9%

78.3

11.8

 -   

75.6

165.7

220.3

192.6

70.2

483.1

0.97%

41.9%

 0.68 

19.7%

1.99%

525.3

297.4

49.2

346.6

1.6%

114.9

11.0

(34.8)

(29.0)

62.1

173.7

80.1

67.0

320.8

0.60%

39.1%

 0.55 

17.8%

1.71%

444.3

426.0

56.9

482.9

2.4%

60.3

 -   

 -   

113.2

173.5

220.3

192.6

70.2

483.1

0.97%

41.9%

 0.68 

19.2%

1.99%

525.3

297.4

49.2

346.6

1.6%

193.2

22.8

(34.8)

46.6

227.8

BOQ ANNUAL REPORT 2012 131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annexure A (continued)

Asset Quality

Impairment losses written off

Transfers to specific provision

Movement	in	collective	provision

Underlying collective bad and doubtful debts

Impairment on loans and advances 
(Refer to P&L detail)

Half	Year	Performance

Financial Year Performance

1H/11

2H/11

1H/12

2H/12

 FY2011 

 FY2012 

 -   

 -   

27.7

27.7

134.4

 -   

 -   

(0.7)

(0.7)

66.1

 -   

 -   

162.0

162.0

327.7

25.9

34.8

(49.5)

11.2

73.3

 -   

 -   

27.0

27.0

200.5

25.9

34.8

112.5

173.2

401.0

Capital Ratio Data

Risk weighted assets 

Fundamental tier 1 capital
Residual tier 1 capital(1)
Tier 1 capital deductions

Net tier 1 capital

Upper tier 2 capital

Lower tier 2 capital

Tier 2 capital deductions

Net tier 2 capital

 18,946.3 

 20,524.6 

 20,671.4 

 21,098.1 

 20,524.6 

 21,098.1 

  2,211.1 

  195.7 

(747.6)

1,659.2 

114.1 

491.5 

(41.8)

563.8 

  2,279.8 

  195.7 

(757.3)

1,718.2 

127.3 

539.6 

(40.8)

626.1 

  2,143.9 

  195.7 

(820.1)

1,519.5 

200.8 

544.9 

(39.7)

706.0 

  2,614.7 

  195.7 

(812.3)

1,998.1 

192.7 

499.9 

(31.5)

661.1 

  2,279.8 

  195.7 

(757.3)

1,718.2 

127.3 

539.6 

(40.8)

626.1 

  2,614.7 

  195.7 

(812.3)

1,998.1 

192.7 

499.9 

(31.5)

661.1 

Total regulatory capital base

  2,223.0 

  2,344.3 

  2,225.5 

  2,659.2 

  2,344.3 

  2,659.2 

APRA capital adequacy calculations
Fundamental tier 1 capital

Residual tier 1 capital

Tier 1 capital deductions

Net tier 1 capital

Upper tier 2 capital

Lower tier 2 capital

Tier 2 capital deductions

Net tier 2 capital

Total capital adequacy ratio 

Other Information (Actual numbers)

Number of corporate branches

Number	of	Owner	Managed	Branches	–	QLD

Number	of	Owner	Managed	Branches	–	NSW/ACT

Number	of	Owner	Managed	Branches	–	VIC

Number	of	Owner	Managed	Branches	–	WA

Number	of	Owner	Managed	Branches	–	NT

Number	of	Owner	Managed	Branches	–	TAS

Number	of	Owner	Managed	Branches	–	SA

Number of transaction centres – QLD

Total number of branches and transaction centres

Number	of	BOQ	owned	ATMs
Number	of	BOQ	branded	ATMs(2)
Total	BOQ	branded	ATMs

Number	of	redi	ATMS	(fee	free	for	BOQ	customers)

Number of BOQ branded EFTPOS machines

Number of employees (FTE)

11.7%

1.0%

(4.0%)

8.7%

0.6%

2.6%

(0.2%)

3.0%

11.7%

 52 

 117 

 42 

 29 

 14 

 1 

 2 

 1 

 11 

 269 

 259 
 2,453 

 2,712 

 3,409 

 8,704 

 1,353 

11.1%

1.0%

(3.7%)

8.4%

0.6%

2.6%

(0.2%)

3.0%

11.4%

 51 

 118 

 42 

 30 

 14 

 1 

 2 

 1 

 11 

 270 

 262 
 260 

 522 

 3,376 

 8,412 

 1,420 

10.4%

1.0%

(4.0%)

7.4%

1.0%

2.6%

(0.2%)

3.4%

10.8%

 52 

 118 

 42 

 31 

 14 

 2 

 2 

 1 

 10 

 272 

 267 
 335 

 602 

 3,467 

 8,500 

 1,458 

12.4%

1.0%

(3.9%)

9.5%

0.9%

2.4%

(0.2%)

3.1%

12.6%

 53 

 119 

 42 

 36 

 13 

 2 

 2 

 1 

 9 

 277 

 267 
 412 

 679 

 3,037 

 8,947 

 1,448 

11.1%

1.0%

(3.7%)

8.4%

0.6%

2.6%

(0.2%)

3.0%

11.4%

 51 

 118 

 42 

 30 

 14 

 1 

 2 

 1 

 11 

 270 

 262 
 260 

 522 

 3,376 

 8,412 

 1,420 

12.4%

1.0%

(3.9%)

9.5%

0.9%

2.4%

(0.2%)

3.1%

12.6%

 53 

 119 

 42 

 36 

 13 

 2 

 2 

 1 

 9 

 277 

 267 
 412 

 679 

 3,037 

 8,947 

 1,448 

(1) 

(2) 

Residual Tier 1 capital includes the PEPS.

BOQ terminated its agreement with Customers Limited and entered into an agreement to join the Redi ATM Scheme in September 2010.

132

BOQ ANNUAL REPORT 2012

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different

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
focused
fit

ACN 009 656 740
ABN 32 009 656 740

+61 7 3336 2420 (overseas)
1300 55 72 72 (within Australia)
Customer Service

Website: boq.com.au
Investor Relations: +61 7 3212 3463
Facsimilie: +61 7 3212 3399
Telephone: +61 7 3212 3333
Brisbane Qld 4000
259 Queen Street
Level 17, BOQ Centre
Bank of Queensland Limited

Annual Report 2012

What we believe &  
how we will get there

We believe ‘banking’ should be simple and that everyone 
deserves to deal with someone they can trust.

Stronger foundations
• Group-wide efficiency and effectiveness program 

• Process improvements as well as structural changes

• Strengthened balance sheet and capital position

• Enhanced risk management capabilities and culture

• Operating model optimisation

Customers
• Targeting retail, small business and selected commercial customers 

• Refining our product range and rewarding loyalty

• Building enduring financial relationships

People and culture
• New management team of highly experienced bankers

•  Embedding a positive, proactive culture with more collaboration and stronger accountability

• Bringing trust back to banking