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Bank of Queensland Limited

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FY2016 Annual Report · Bank of Queensland Limited
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Bank of Queensland Limited 
ABN 32 009 656 740 
100 Skyring Terrace, Newstead 4006 
GPO Box 898, Brisbane 4001 
Telephone (07) 3212 3333 
Facsimile (07) 3212 3409 
www.boq.com.au 

ASX RELEASE 

11 November 2016 

AMENDMENTS TO 2016 ANNUAL REPORT 

Bank of Queensland Limited (BOQ) has today lodged an updated 2016 Annual Report with the 
Australian Securities Exchange. 

A summary of the amendments made to the Annual Report lodged with the ASX on 6 October 2016 
are set out below: 

  Directors’ Details for Mr Roger Davis, Mr Richard Haire, Ms Karen Penrose & Ms Michelle 

Tredenick on pages 8 & 9 have been amended to include details of all directorships of other 
listed companies held by these directors at any time in the 3 years immediately before the end of 
the financial year. 

  Page 9 has been amended to include Directors’ Details for Mr Warwick Negus.  Mr Negus was 

appointed to the BOQ Board on 22 September 2016. 

In addition, BOQ notes the following matters of clarification: 

  The reference to “non-functional” on page 52 should read “non-financial”. 

  The last sentence under “Fee Pool” in Section 6. Non-Executive Director Remuneration on page 
55 reads “The Board engaged Egan & Associates to provide a view of the current fee levels and 
based on this advice, will seek shareholder approval at the AGM for a 5% increase to Board and 
Committee fees for the 2017 year”. BOQ wishes to clarify that, as per the Notice of Meeting 
dated 27 October 2016 for the 2016 Annual General Meeting (AGM), the specific approval being 
sought at the 2016 AGM is for an increase in the aggregate maximum amount of non-executive 
directors’ fees from $2,600,000 per annum (inclusive of superannuation guarantee charge 
(SGC) contributions) to $2,800,000 per annum (inclusive of SGC contributions). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOQ
ANNUAL REPORT
2016

YEAR ENDED 31 AUGUST 2016

CONTENTS

CHAIRMAN AND MANAGING DIRECTOR & CEO’S LETTER 

DIRECTORS’ REPORT 

Directors’ details 

Operating and financial review 

REMUNERATION REPORT

Introductory message 

Remuneration report 

LEAD AUDITOR’S INDEPENDENCE DECLARATION 

FINANCIAL REPORT 

Income statements 

Statements of comprehensive income 

Balance sheets 

Statements of changes in equity 

Statements of cash flows 

Notes to the financial statements 

OTHER INFORMATION

Directors’ declaration 

Independent auditor’s report to the members 

Shareholding details 

Shareholder information 

5 Year Financial Summary 

Glossary 

5

7

8

11

44

45

67

70

71

72

73

77

78

135 

136 

138 

141 

142 

143

FIND OUT MORE ABOUT HOW  
WE’RE DELIVERING OUR STRATEGY AT   
BOQ.COM.AU/ANNUAL_REPORTS/2016

2        ANNUAL REPORT 2016

BOQ FY16 RESULTS

A GOOD RESULT IN A CHANGING 
OPERATING ENVIRONMENT

PROFIT RESULTS
($) MILLIONS

301

261

248

186

357

318

360

338

3
3
3
3
1
1
1
1
0
0
0
0
2
2
2
2

4
1
0
2

5
1
0
2

6
1
0
2

CASH EARNINGS 
$360M 
UP 1% SINCE FY15
STATUTORY NET PROFIT 
$338M 
UP 6% SINCE FY15

EARNINGS & DIVIDENDS
(CENTS PER SHARE)

LOAN IMPAIRMENT EXPENSE
($) MILLIONS

2014

2015

2016

BASIC CASH EARNINGS PER SHARE 
$96C 
DOWN 2% SINCE FY15

DIVIDENDS PER SHARE 
$76C 
UP 3% SINCE FY15

90

97

96

66

74

76

$67M
DOWN 9%  
SINCE FY15

86

4
1
0
2

74

5
1
0
2

67

6
1
0
2

115

3
1
0
2

CASH COST TO  
INCOME RATIO

NET INTEREST MARGIN

1.94 %

 3BPS

RETURN ON EQUITY

10.3%

 40BPS

4 6 . 8 %

 80BPS

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

3

DELIVERING  
OUR STRATEGY

CUSTOMER IN CHARGE 

VIRGIN MONEY AUSTRALIA 
REWARD ME  
HOME LOAN LAUNCHED

THERE’S ALWAYS A BETTER WAY 

3 0 %  
O F   M O R TG A G E   
A P PL I C A T I O N S   C O V E R E D   
B Y   O U R   N E W   D I G I TA L   
L E N D I N G   S Y S T E M

GROW THE RIGHT WAY 

LOVED LIKE NO OTHER 

$500M

 16%
GROWTH (             ) 
IN LENDING TO  
NICHE BUSINESS 
SEGMENTS IN FY16

LAUNCHED OUR 144 CULTURE 
UNITING OUR FOCUS ON  
1 MISSION  
4 STRATEGIC PILLARS 
4 VALUES

4        ANNUAL REPORT 2016

4        ANNUAL REPORT 2016

SEE WHAT OUR CHAIRMAN & CEO HAVE TO SAY AT  
BOQ.COM.AU/ANNUAL_REPORTS/2016

CHAIRMAN AND  
MANAGING DIRECTOR & CEO’S LETTER

Dear Shareholder, 

BOQ has delivered an increased profit for a fourth successive 
year. This is a particularly good result in a challenging market, 
with net profit after tax increasing to $360 million and 
statutory profit after tax growing to $338 million. Given these 
results, the Board has declared a final dividend of 38 cents 
per share, taking the full year dividend to a record 76 cents 
per share. 

nearly a decade of service on the Board. We also farewelled 
director Neil Berkett whose extensive experience across 
the finance, digital media and telecommunications sectors 
provided the Board with important insight following the 
acquisition of Virgin Money Australia. We thank Carmel and 
Neil for their invaluable service and wish them all the best  
for the future. 

2016 has been a difficult year for the banking sector.  
Global economic uncertainty has driven market volatility,  
and domestically the economy continues to shift from its 
traditional reliance on mining investment. The low interest rate 
environment and competition for both lending and deposit growth 
has created margin pressure on both the asset and liability sides 
of the balance sheet. Additionally, uncertainty remains around the 
next phase of banking industry regulation.

These market conditions reinforce the need for BOQ to continue 
to deliver its strategy. 2016 was a positive year for the bank 
as we broadened our distribution channels, focussed on niche 
customer segments, improved our process capabilities and 
continued to create a culture that is a source of competitive 
advantage.

Most importantly, we’ve continued to implement our strategy 
without compromising credit quality and we’ve stayed ahead 
of the regulatory curve with conservative lending policies and 
capital ratios. 

We believe we’ve achieved the right balance between growth, 
asset quality and profitability to build a portfolio that performs 
throughout the business cycle. We would like to thank the 
collective efforts of everyone across the BOQ Group that has 
made this result possible.  

2016 has also seen some major governance changes at 
Board level. During the year we farewelled long-standing 
director Carmel Gray who has provided wise counsel over 

We were also delighted to welcome some new faces to the 
Board. Karen Penrose joined in November, John Lorimer 
in January and more recently Warwick Negus, joined in 
September. Karen has 30 years’ business experience 
in the finance and corporate sectors, offering specialist 
knowledge in finance and capital markets, risk management 
and compliance. John has more than 20 years in financial 
services and brings significant expertise in retail financial 
services, governance, regulation and risk management. 
Warwick’s extensive financial services industries background 
adds more than 20 years’ experience in investment banking 
and domestic and international funds management.  
We believe, these additions give the Board the right skills  
and experience to meet the needs of a rapidly changing 
market, and so we warmly welcome Karen, John and 
Warwick to the Board.

Finally, we’d also like to thank all of our shareholders for your 
strong ongoing support during 2016. This has enabled us to build 
a strong and profitable business that is delivering record earnings 
whilst maintaining a high quality loan portfolio and is positioning 
BOQ well for the future. 

Roger Davis  
Chairman

Jon Sutton 
Managing Director & CEO 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

5

2016
DIRECTORS’ REPORT

The Directors present their report together with the financial report of Bank of Queensland Limited (‘the Bank’) and of the Consolidated Entity, being the Bank and 
its controlled entities for the year ended 31 August 2016 and the independent auditor’s report thereon.

DIRECTORS’ DETAILS
The Directors of the Bank at any time during or since the end of the financial year are:  

Name, qualifications and independence 
status

Experience, special responsibilities and other Directorships

Roger Davis 
B.Econ. (Hons),  
Master of Philosophy

Chairman 
Non-Executive  
Independent Director

Mr Davis was appointed Chairman on 28 May 2013 and has been a Director since August 2008. He is a Rhodes Scholar 
and has a Bachelor of Economics (Hons) degree from the University of Sydney and a Master of Philosophy degree from 
Oxford.  Mr Davis has over 32 years’ experience in banking and investment banking in Australia, the US and Japan. He 
is currently a consulting Director at Rothschild Australia Limited. He was previously a Managing Director at Citigroup 
where he worked for over 20 years and more recently was a Group Managing Director at ANZ Bank. He is currently a 
Director of Argo Investments Limited, Ardent Leisure Management Ltd and Ardent Leisure Ltd and Aristocrat Leisure 
Ltd. He was formerly Chair of Charter Hall Office REIT (prior to its takeover) and Esanda, and a non-executive director 
of The Trust Company Limited (prior to its takeover). He is the Chairman of the unlisted entity, AIG Australia Limited.

Mr  Davis  is  Chair  of  the  Nomination  &  Governance,  a  member  of  each  of  the  Audit  and  Risk  Committees,  and  an 
attendee at all other Board Committees.

Jon Sutton 
Managing Director and Chief Executive 
Officer

Executive Director

Mr Sutton was appointed Managing Director and Chief Executive Officer in January 2015 following four months as the 
Acting Chief Executive Officer. Mr Sutton originally joined BOQ in July 2012 as our Chief Operating Officer. Mr Sutton 
has more than 20 years’ experience in banking and prior to BOQ was the Managing Director of Bankwest. Before that, 
as Executive General Manager of Commonwealth Bank Agribusiness, Mr Sutton was central to the establishment of the 
bank’s agribusiness segment which grew strongly under his guidance and leadership. 

Prior  to  this,  Mr  Sutton  was  General  Manager  of  Client  Risk  Solutions  at  CBA,  responsible  for  marketing  derivative 
products including interest rates, commodities and foreign exchange. He was also Head of Resources and Agribusiness 
and Head of Corporate Risk Management Commodities, charged with marketing and commodity hedging products to 
Australian institutions within the base metals, precious metals and energy sectors. 

Mr Carter was appointed a Director of the Bank on 27 February 2014. Mr Carter was a founding Managing Partner of 
Ferrier Hodgson South Australia, a corporate advisory and restructuring business, and has worked across a number 
of industries and sectors in the public and private sectors. He has been involved with a number of state government-
appointed restructures and reviews including chairing a task force to oversee the government’s involvement in major 
resource and mining infrastructure projects. Mr Carter had a central role in a number of key government economic papers 
including the Economic Statement on South Australian Prospects for Growth, the Sustainable Budget Commission, and 
the Prime Minister’s 2012 GST Distribution Review. Mr Carter has worked with all the major financial institutions in 
Australia.  Before  Ferrier  Hodgson,  Mr  Carter  was  at  Ernst  &  Young  for  14  years,  including  four  years  as  Partner  in 
Adelaide. During his time at Ernst & Young, he worked across the London, Hong Kong, Toronto and New York offices. 
Mr Carter is the chair of Australian Submarine Corporation and Aventus Capital Limited, and a Non-Executive Director 
of SkyCity Entertainment Group Limited and Genesee & Wyoming Australia Pty Ltd. 

Mr Carter is the Chair of the Risk Committee and a member of the Audit Committee.

Mr Haire was appointed a Director of the Bank on 18 April 2012. Mr Haire has more than 28 years’ experience in the 
international cotton and agribusiness industry, including 26 years in agricultural commodity trading and banking. Mr 
Haire is the Chair of Cotton Research and Development Corporation and he also serves as a Non-Executive Director 
of the Reef Casino Trust, and was formerly a Director of Open Country Dairy (NZ) and New Zealand Farming Systems 
Uruguay. Mr Haire was appointed Executive Chairman of Webster Limited in June 2015 and resigned from that position 
on 29 February 2016.

Mr Haire is Chair of the Audit Committee, and a member of each of the Risk and Information Technology Committees.

Mr Lorimer was appointed as a Director of the Bank on 29 January 2016. Mr Lorimer has spent more than 20 years in 
financial services and held Executive roles in Australia, Asia and Europe. Mr Lorimer’s most recent Executive roles were 
in the United Kingdom where he was Group Head of Finance and then Group Head of Regulatory Risk and Compliance 
for Standard Chartered Bank.  He also held a number of management positions in the retail bank of Citigroup and served 
as the Chairman of CAF Bank Limited (a subsidiary of Charities Aid Foundation based in the United Kingdom).

He is a Non-Executive Director of Bupa Ltd (Australia/NZ), Max Bupa (India) Ltd, Bupa Asia (HK) Ltd and Aberdeen 
New  Dawn  Investment  Trust  plc.  Mr  Lorimer  was  formerly  a  Non-Executive  Director  of  the  Bupa  Group  board  and 
International Personal Finance plc.   

Mr Lorimer is a member of each of the Risk and Information Technology Committees.

Bruce Carter 
B Econ, MBA, FAICD, FICA

Non-Executive  
Independent Director

Richard Haire 
B.Ec, FAICD

Non-Executive  
Independent Director

John Lorimer 
B Com

Non-Executive  
Independent Director

8        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016Name, qualifications and independence 
status

Experience, special responsibilities and other Directorships

Warwick Negus 
B Bus, M Com, SF Fin

Non-Executive 
Independent Director

Karen Penrose 
B Comm, CPA, GAICD

Non-Executive  
Independent Director

Margaret Seale 
BA, FAICD

Non-Executive  
Independent Director

Michelle Tredenick 
B Sc, FAICD, F Fin

Non-Executive  
Independent Director

David Willis 
B Com, ACA, ICA, AICD

Non-Executive Independent Director

Mr  Negus  was  appointed  a  Director  of  the  Bank  on  22  September  2016.  Mr  Negus  has  over  30  years  of  finance 
industry experience in Asia, Europe and Australia.  His most recent executive roles include Chief Executive Officer of 452 
Capital, Chief Executive Officer of Colonial First State Global Asset Management and Goldman Sachs Managing Director 
in Australia, London and Singapore.  He was also a Vice President of Bankers Trust Australia and was formerly a director 
of the UNSW Foundation. Warwick is a Non-Executive Director of Washington H Soul Pattinson and Co, Tantallon Capital 
Advisers Pte Ltd, Terrace Tower Group and FINSIA.  He is a member of the Council of University of NSW, Chairman of 
UNSW Global Limited and a member of the Council of Cranbrook School.  He is a member of the Sydney Advisory Board 
of the Salvation Army.

Ms Penrose was appointed a Director of the Bank on 26 November 2015. Ms Penrose has over 30 years’ business 
experience across the finance, property and resources industries, including 20 years in banking with Commonwealth 
Bank of Australia and HSBC Bank Australia. Ms Penrose is also a Non-Executive Director of Vicinity Centres Limited, 
Spark  Infrastructure  Group,  AWE  Limited,  Future  General  Global  Investment  Company  Limited  (pro  bono  role)  and 
UrbanGrowth NSW. She was formerly a Non-Executive director of Novion Limited and Silver Chef Limited.

Ms Penrose is a member of each of the Audit and Human Resources & Remuneration Committees.

Margaret  (Margie)  Seale  was  appointed  a  Director  of  the  Bank  on  21  January  2014.  Ms  Seale  has  more  than  25 
years’ experience in Senior Executive roles in Australia and overseas in the global publishing, health and consumer 
goods industries, and in the transition of traditional business models to adapt and thrive in a digital environment. Most 
recently she was Managing Director of Random House Australia (with managerial responsibility for Random House New 
Zealand) and President, Asia Development for Random House Inc., the global company. She remained on the Board 
of Penguin Random House as a Non-Executive Director and then as Chair until September 2016. Amongst other roles 
prior to those at Random House, she held national sales and national marketing roles with Oroton and Pan Macmillan 
respectively. She is a Non-Executive Director of Telstra Corporation Limited, Ramsay Health Care Limited, and Scentre 
Group Limited. She has also served on the boards of the Australian Publishers’ Association, The Powerhouse Museum 
and Chief Executive Women.

Ms Seale is a member of each of the Information Technology and Human Resources & Remuneration Committees.

Ms Tredenick has served on the Board of BOQ since February 2011. Michelle is an experienced company director and 
corporate advisor with over 30 years’ experience in leading Australian businesses. She is currently a Non-Executive 
Director of Canstar Pty Ltd, Urbis Pty Ltd, Cricket Australia and is Chairman of IAG NRMA Corporate Superannuation 
Trustee Board. She is a member of the Senate of the University of Queensland as well as sitting on the board of the 
Ethics Centre. She also has her own consulting business advising Boards and CEOs on strategy and technology and the 
successful management of large investment and transformation programs. Her Executive career included roles on the 
Group Executive teams of a number of Australia’s largest companies including NAB, MLC and Suncorp. Her experience 
spans time as CIO with all of these companies as well as Head of Strategy and Marketing and divisional profit and loss 
roles  in  Corporate  Superannuation,  Insurance  and  Funds  Management.  Ms  Tredenick  was  formerly  a  non-executive 
director of Vocation Limited and associated entities (in Liquidation).

Ms Tredenick is Chair of the Information Technology Committee, and is a member of each of the Human Resources & 
Remuneration, Risk and Nomination & Governance Committees. 

Mr Willis was appointed a Director of the Bank in February 2010. Mr Willis has over 33 years’ experience in financial 
services in the Asia Pacific, the UK and the USA. He is a qualified Accountant in Australia and New Zealand and has 
had 25 years’ experience working with Australian and foreign banks. Mr Willis is a Director of CBH (A Grain Cooperative 
in Western Australia) and Interflour Holdings, SE Asian flour milling company. Mr Willis chairs a Sydney based Charity 
“The Horizons Program”. 

Mr Willis is Chair of the Human Resources & Remuneration Committee, and is a member of the Risk and the Nomination 
& Governance Committees. He is also a Non-Executive Director of the Bank’s insurance subsidiary, St Andrew’s.

Carmel Gray retired as a Director on 26 November 2015 and Neil Berkett retired as a Director on 31 May 2016. 

COMPANY SECRETARY
Michelle Thomsen  
LLB/ B Comm

Michelle Thomsen was appointed Company Secretary on 13 July 2015. Prior to this, Ms Thomsen was EGM Associate General Counsel at Suncorp Group Limited 
and has held a number of in house and private practice roles, including General Counsel positions for two funds listed on the Australian Securities Exchange and she 
was a partner at SJ Berwin LLP in London (now King & Wood Mallesons), prior to returning to Australia in 2012.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

9

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016DIRECTORS’ MEETINGS
The number of meetings of the Bank’s Directors (including meetings of Committees of Directors) and the number of meetings attended by each Director during the 
financial year were: 

Board of Directors

Board of Directors -  
St Andrews

Risk 
Committee

Audit 
Committee

Nomination &  
Governance 
Committee

Human Resources & 
Remuneration 
Committee - BOQ & 
St Andrews

Information 
Technology 
Committee

A

11

11

7

11

1

11

6

8

10

10

10

B

11

11

8

11

1

11

7

9

11

11

11

A

-

5

-

-

-

-

-

-

-

-

5

B

-

6

-

-

-

-

-

-

-

-

6

A

8

7

-

8

-

8

3

-

-

8

8

B

8

8

-

8

-

8

5

-

-

8

8

A

7

7

-

7

3

7

-

4

-

-

-

B

7

7

-

7

3

7

-

4

-

-

-

A

3

1

-

1

-

-

-

-

-

2

3

B

3

3

-

1

-

-

-

-

-

3

3

A

6

6

4

-

-

-

-

2

6

5

6

B

6

6

4

-

-

-

-

2

6

6

6

A

6

5

3

-

2

6

1

-

6

6

-

B

6

6

4

-

2

6

2

-

6

6

-

11

6

8

7

3

6

6

Roger Davis (1)

Jon Sutton 

Neil Berkett (2)

Bruce Carter

Carmel Gray (3)

Richard Haire 

John Lorimer (4)

Karen Penrose (5)

Margaret Seale

Michelle Tredenick 

David Willis (6)

Total number  
of meetings held

A - Number of meetings attended 
B - Number of meetings held during the time the Director was a member of the Board / Committee during the year

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

  Roger Davis is a formal member of the Audit Committee and the Risk Committee and the Chair of the Nomination & Governance Committee.  Mr Davis attends all other meetings of the Board’s sub-committees, however he 
is not considered a formal member of these. Mr Sutton attends meetings of a number of the Board’s sub-committees, however he is not considered a formal member of these.

  Neil Berkett retired as a Director on 31 May 2016 and as such the details of meetings held and attended are for the period of time in which he was a Director during the financial year.

  Carmel Gray retired as a Director on 26 November 2015 and as such the details of meetings held and attended are for the period of time in which she was a Director during the financial year.

 John Lorimer was appointed as a Director on 29 January 2016 and as such the details of meetings held and attended are for the period of time in which he was a Director during the financial year.

 Karen Penrose was appointed as a Director on 26 November 2015 and as such the details of meetings held and attended are for the period of time in which she was a Director during the financial year.

 David Willis is also a member of the Audit & Risk Committee for St Andrew’s. 

2016 CORPORATE GOVERNANCE STATEMENT IS ONLINE
BOQ complies  with its constitution,  the Corporations Act 2001 (Cth), the ASX Listing Rules, and the ASX Corporate Governance Council’s Corporate Governance 
Principles and Recommendations (Third Edition) (ASX Principles), which is reflected in our Corporate Governance Statement. As an APRA-regulated entity, BOQ also 
complies with the governance requirements prescribed by APRA under Prudential Standard CPS 510 Governance.

Information about BOQ’s Board and management, corporate governance policies and practices and Enterprise Risk Management Framework can be found in the 
2016 Corporate Governance Statement available at: 
http://www.boq.com.au/aboutus_corporate_governance.htm

APS 330 CAPITAL INSTRUMENTS DISCLOSURE
The APS 330 Common Disclosure Template and Regulatory Capital Reconciliation (included in the relevant Pillar 3 Disclosures document) and the Capital Instruments 
Disclosures are available at the Regulatory Disclosures section of the Bank’s website at the following address:

http://www.boq.com.au/regulatory_disclosures.htm.

10        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016CONTENTS - OPERATING AND FINANCIAL REVIEW

Page

1

1.1

1.2

1.3

2

2.1

2.2

2.3

2.4

2.5

2.6

2.7

3

3.1

3.2

3.3

3.4

4

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

Highlights & Strategy

Disclosure Considerations

Group Highlights

Strategy

Group Performance Analysis

Income Statement & Key Metrics

Net Interest Income

Non-Interest Income

Insurance Overview

Operating Expenses

Capitalised Investment Spend

Lending

Business Settings

Asset Quality

Funding and Liquidity

Capital Management

Tax Expense

Appendices

Reconciliation of Statutory Profit to Cash Earnings

Operating Cash Expenses

Property, Plant & Equipment (Consolidated)

Cash Earnings Per Share Calculations

Issued Capital

Average Balance Sheet and Margin Analysis

Distribution Footprint

Credit Rating

Liquidity Coverage Ratio

12

12

13

15

16

16

18

19

19

20

22

22

25

25

30

32

33

34

34

35

36

37

37

38

40

41

42

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

11

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016OPERATING AND FINANCIAL REVIEW

1. HIGHLIGHTS & STRATEGY

1.1 DISCLOSURE CONSIDERATIONS

FUTURE PERFORMANCE

This document contains certain ‘forward looking statements’ about BOQ’s business and operations, market conditions, results of operations, and 
financial condition, capital adequacy and risk management practices which reflect BOQ’s views held as at the date of this document.

Forward  looking  statements  can  generally  be  identified  by  the  use  of  forward  looking  words  such  as  ‘anticipate’,  ‘believe’,  ‘expect’,  ‘project’, 
‘forecast’, ‘estimate’, ‘likely’, ‘intend’, ‘should’, ‘will’, ‘could’, ‘may’, ‘target’, ‘plan’ and other similar expressions.  

Forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties and other factors, many 
of which are beyond the control of BOQ and which may cause actual results to differ materially from those expressed or implied in such statements. 
Readers are cautioned not to place undue reliance on any forward-looking statements.  Actual results or performance may vary from those expressed 
in, or implied by, any forward-looking statements.

ROUNDING
In accordance with applicable financial reporting regulations and current industry practices amounts in this report have been rounded off to the 
nearest one million dollars, unless otherwise stated. Any discrepancies between total and sums of components in tables contained in this report are 
due to rounding.

NOTE ON STATUTORY PROFIT AND CASH EARNINGS
Statutory Profit is prepared in accordance with the Corporations Act 2001 and the Australian Accounting Standards, which comply with International 
Financial Reporting Standards (‘IFRS’). Cash Earnings is a non-Accounting Standards measure commonly used in the banking industry to assist in 
presenting a clear view of the Bank’s underlying earnings. Refer to Section 4.1 of the Operating and Financial Review Appendices for the reconciliation 
of Statutory Profit to Cash Earnings.

The items excluded from Cash Earnings are consistent with the prior year. Integration/Due Diligence costs relate to the acquisition of BOQ Specialist 
and are in line with guidance provided at acquisition. Hedge ineffectiveness represents earnings volatility from hedges that are not fully effective 
under the application of AASB 39 Financial Instruments: Recognition and Measurement and create a timing difference in reported profit. These 
hedges remain economically effective. (Refer to the Reconciliation of Statutory Profit to Cash Earnings chart below). 

Figures disclosed in this report are on a Cash Earnings basis unless stated as Statutory Profit basis. Unless otherwise stated, all financial comparisons 
in this document refer to the prior half (to 29 February 2016) and the prior year (to 31 August 2015).

These non-statutory measures have not been subject to review or audit.

RECONCILIATION OF STATUTORY PROFIT TO CASH EARNINGS ($M)

15

1

338

4

2

360

Statutory Net Profit 
after Tax

Amortisation of 
customer contracts 

Amortisation of fair 
value adjustments

Hedge ineffectiveness

Integration / 
transaction costs

Cash Earnings 
after Tax

12        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20161.2 GROUP HIGHLIGHTS 

Cash Earnings after Tax ($m)

357

UP 1%

360

Statutory Profit after Tax ($m)

UP 6%

338

318

161

167

190

179

181

154

164

126

171

167

2H14

1H15

2H15

1H16

2H16

2H14

1H15

2H15

1H16

2H16

Cash Basic Earnings per Share (‘EPS’) (cents)

Dividends per share (cents)

97.3

DOWN 2%

95.6

74

UP 3%

76

46.3

45.7

51.5

47.8

47.8

34

36

38

38

38

2H14

1H15

2H15

1H16

2H16

2H14

1H15

2H15

1H16

2H16

Cash Net Interest Margin (‘NIM’) (%)

Cash Cost to Income (%)

1.97

DOWN 3BPS

1.94

46.0

UP 80BPS

46.8

1.87

1.97

1.97

1.97

1.90

43.9

45.1

44.0

45.1

48.1

3.0

46.4
1.3

47.3
1.4

45.9

2H14

1H15

2H15

1H16

2H16

2H14

1H15

2H15

1H16

2H16

Restructuring

Property & CRM Impairment

Cash Return on Average Equity (‘ROE’) (%)

Cash Return on Average Tangible Equity (‘ROTE’) (%)

10.7

DOWN 40BPS

10.3

14.4

DOWN 60BPS

13.8

10.4

10.3

11.2

10.5

10.2

13.2

13.8

15.0

14.0

13.6

2H14

1H15

2H15

1H16

2H16

2H14

1H15

2H15

1H16

2H16

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

13

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20161.2  GROUP HIGHLIGHTS (CONTINUED)

CASH EARNINGS AFTER TAX 
$360 million
Increased by 1% on the prior year  in a challenging 
market

STATUTORY PROFIT 
$338 million
Increased by 6% on the prior year 

DIVIDENDS 
$0.76 UP 3%
Dividend yield of 7.2% 

CASH NET INTEREST MARGIN 
1.94%
Down  3bps  over  the  prior  year  driven  by 
challenging  market  dynamics,  including  a  lower 
yield curve and higher funding costs

CASH COST TO INCOME RATIO

46.8%
4% uplift in underlying expense profile and elevated 
focus on productivity and efficiency programs

DELIVERING TRANSFORMATION
Key  strategic  initiatives  delivered  such  as  Virgin 
Money(1)  Mortgages,  and  Retail  Lending  Program 

Evolving  to  a  modern  adaptive  operating  model  by 
reshaping the organisational structure

LOAN IMPAIRMENT EXPENSE 
$67 million
Down 2bps to 16bps of lending and 9% reduction 
over  the  prior  year  reflecting  the  improved 
portfolio quality

(1) Virgin Money (Australia) 

IMPAIRED ASSETS 
$232 million
Improved asset quality evidenced by a reduction of 
$5 million (2%) from the prior year

COMMON EQUITY TIER 1 
9.00%
Increase  of  20bps  in  the  second  half  through 
organic capital generation

BOQ has delivered a 1% uplift in Cash Earnings to $360 million for the 2016 financial year and increased Statutory Net Profit after Tax 6% to $338 
million  in  competitive  environment.  This  result  has  been  achieved  whilst  reshaping  the  organisational  structure  and  delivering  a  number  of  key 
strategic initiatives including the launch of Virgin Money (Australia) (‘Virgin Money’) mortgages, phase 1 of the Retail Lending Origination Platform 
and the Commercial Lending Origination Environment (‘CLOE’).

Over recent years, BOQ’s strategic progress, supported by increased reinvestment in the business, has delivered solid financial performance and 
improved credit quality, positioning the Group well to deliver a sustainable future earnings profile.  A revised risk appetite and more diverse business 
model allows BOQ to respond more effectively to the current challenges of a low interest rate environment and market volatility.  The second half saw 
heightened margin challenges across the sector. In response, BOQ accelerated its investment program to streamline its operating model. The balance 
sheet and earnings trajectory remain sound and BOQ is well positioned for impending changes in the regulatory agenda as the playing field between 
advanced and standardised banks appears to be levelling.

Net Interest Margin contracted 3bps over the year to 1.94%, with the second half margin declining to 1.90%.  The highly competitive rates in lending 
and deposits across the industry have translated into reduced new business margins and increased levels of retention repricing of existing customers.  
Further, the confluence of market dynamics in wholesale funding and hedging costs, and the low yield environment, accelerated the margin decline 
in the second half. 

Further improvement in asset quality was evident across the portfolio.  Loan impairment expense reduced by 9% to $67 million in 2016, or a reduction 
of 2bps to 16bps of gross loans and advances. The second half result of 14bps of gross loans and advances was pleasing. BOQ achieved positive 
improvements in credit quality metrics across the portfolio compared to the prior year and continues to maintain sector leading provisioning coverage.

Operating expenses increased 4% from the prior year to $520 million. This included a $10 million uplift in amortisation expense as a number of 
strategic initiatives have been delivered, together with costs associated with the newly launched Virgin Money mortgage offering ($3 million).  The 
benefit of the $15 million investment in organisational operating model changes announced to the ASX in February will be fully realised in line with 
stated targets, with further opportunities identified.  Employee numbers reduced 2% over the year, with the majority of this reduction occurring in 
the second half.

Lending growth of 5% or $2.2 billion was achieved in the 2016 financial year, though this growth was moderated in the second half with the strategic 
shift to preserve margin and target deposit acquisition through retail channels. Lending growth was entirely funded by the 8% growth in customer 
deposits, which resulted in a 2% uplift to the deposit to loan ratio to 68%.

During the year BOQ continued to strengthen its balance sheet with strong capital generation enabling an increase in the Common Equity Tier 1 ratio 
(‘CET1’) to 9.0%, which positions it well for evolving regulatory capital requirements. 

The Board has determined a final dividend of 38 cents per share fully franked, with the total dividends of 76 cents for the year, an increase of 3% 
on the 2015 financial year.

14        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
1.3 STRATEGY

BOQ  is  a  full  service  financial  institution,  listed  on  the  Australian  Securities  Exchange  (‘ASX’),  regulated  by  the  Australian  Prudential  Regulation 
Authority (‘APRA’) as an authorised deposit taking institution (‘ADI’) and ranked among the top 100 companies by market capitalisation on the ASX. 
BOQ has grown from being the first Permanent Building Society in Queensland in 1874 to the current day with a network of retail branches, and other 
points of presence spanning every state and territory in Australia.

BOQ aspires to build a differentiated position in the Australian financial services sector by demonstrating to customers that ‘It’s Possible to Love a 
Bank’. BOQ’s corporate strategy is to focus on specialised customer segments that value a more intimate customer relationship, beyond what they 
receive from the major banks. Importantly, BOQ’s strategic focus plays to its competitive strengths as a challenger bank in being able to provide 
customers with personalised relationship management, passionate customer service, focused products and solutions, nimble decision making and 
problem resolution. 

BOQ’s strategy is based around four strategic pillars of (i) Customer in Charge (ii) Grow the Right Way (iii) There’s Always a Better Way, and 
(iv) Loved Like No Other.

‘Customer in Charge’ is about continuing to expand BOQ’s sources of originations through growth in new channels including Broker, BOQ Specialist 
and Virgin Money as well as improvements to digital, online and call centre channels. This makes it easier for customers to deal with the Bank in the 
way they prefer, further accelerating improvements to geographic diversification outside of Queensland. 

To ‘Grow the Right Way’ and achieve the right balance between risk and return, BOQ continues to diversify its balance sheet by pursuing niche 
segments in BOQ Specialist, SME Business Banking and BOQ Finance. In Business Banking, the Bank expanded its presence in the target industries of 
Medical & Dental, Retirement Living, Hospitality & Tourism, Agribusiness and Franchising with a continued focus on credit quality across the portfolio.  
The Group’s revised risk appetite is evident from the improving metrics in the lending portfolio, which continues to benefit from diversification by 
geography and customer mix, including high quality BOQ Specialist mortgages and commercial exposures, and the rebalancing of the line of credit 
mortgage portfolio to industry levels.

‘There’s Always a Better Way’ is the pursuit of operational efficiency. The current operating environment has elevated the importance and focus 
on productivity and efficiency with a number of programs underway. Implementation of BOQ’s new digitised mortgage origination platform continues 
with 30% of mortgage applications benefiting from the new streamlined process and faster time to ‘yes’ for customers. The next release of the 
platform is on schedule for the end of the calendar year and will see the majority of mortgage applications processed digitally, resulting in increased 
lender productivity, improved customer experience and reduced operational risk. The Commercial Lending Origination Environment (‘CLOE’) that 
was delivered at the end of the 2016 financial year will deliver similar improvements in the SME / Commercial portfolio. A number of efficiency and 
digitisation initiatives are underway across the Group to enhance productivity, eliminate duplication and streamline BOQ’s operating model.

‘Loved  like  no  Other’  is  about  building  a  culture  that  makes  BOQ  a  great  place  to  work  and  inspiring  passion  to  deliver  exceptional  customer 
outcomes. A number of initiatives are underway across the BOQ Group to implement an innovative and customer centric culture that proves ‘It’s 
Possible to Love a Bank’, including the ‘144’ culture initiative – which links the Group’s vision to be Australia’s most loved bank with its 4 Strategic 
Pillars and 4 Values – Passion, Impact, Collaboration and Integrity.

Through continued focus on these four strategic pillars, supported by embedding the cultural values, BOQ aims to deliver robust and sustainable 
financial  performance,  consistent  growth  in  returns  to  deliver  earnings  per  share  outperformance  for  shareholders  and  superior  service  to  its 
customers and the wider community.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

15

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.  GROUP PERFORMANCE ANALYSIS

2.1  INCOME STATEMENT & KEY METRICS

$ million

Net Interest Income

Non-Interest Income

Total Income

Operating Expenses

Underlying Profit 

Loan Impairment Expense

Profit before Tax

Income Tax Expense

Cash Earnings after Tax

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 
vs Aug-15

Aug-16

Feb-16

Aug-16 
vs Feb-16

937

173

1,110

(520)

590

(67)

523

(163)

360

907

180

1,087

(500)

587

(74)

513

(156)

357

3%

(4%)

2%

4%

1%

(9%)

2%

4%

1%

6%

470

88

558

(264)

294

(31)

263

(82)

181

167

467

85

552

(256)

296

(36)

260

(81)

179

171

1%

4%

1%

3%

(1%)

(14%)

1%

1%

1%

(2%)

Statutory Net Profit after Tax

338

318

Key Metrics

Shareholder Returns

Share Price

Market Capitalisation

Dividends per share (fully franked)

Dividend yield

Grossed-up dividend yield (including franking)

Cash Earnings basis

Basic Earnings per Share (‘EPS’) 

Diluted EPS (1)

Dividend payout ratio

Statutory basis

Basic EPS 

Diluted EPS (1)

Dividend payout ratio

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16  
vs Aug-15

Aug-16

Feb-16

Aug-16  
vs Feb-16

($)

($ million)

(cents)

(%)

(%)

10.55

4,020

76

7.20

10.29

(cents)

(cents)

(%)

(cents)

(cents)

(%)

95.6

90.7

79.9

89.8

85.5

85.1

12.67

4,698

74

5.84

8.34

97.3

94.3

76.5

86.8

84.7

85.7

(17%)

(14%)

3%

136bps

195bps

(2%)

(4%)

340bps

3%

1%

(60bps)

10.55

4,020

38

7.16

10.55

3,969

38

7.24

10.24

10.35

47.8

45.4

80.0

44.2

42.1

86.7

47.8

45.6

79.9

45.7

43.7

83.6

-

1%

-

(8bps)

(11bps)

-

-

10bps

(3%)

(4%)

310bps

(1) 

August 2015 has been restated to reflect the correct pro-rata treatment of the Wholesale Capital notes issued on 26 May 2015. 

16        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
2.1  INCOME STATEMENT & KEY METRICS (CONTINUED) 

Key Metrics

Profitability and efficiency measures

Cash Earnings basis

Net Profit After Tax 

Underlying Profit (1)

Net Interest Margin

Cost to Income Ratio
Loan Impairment Expense to Gross Loans and 
Advances (‘GLA’)

Return on Average Equity 

Return on Average Tangible Equity (2)

Statutory basis

Net Profit After Tax 

Underlying Profit (1)

Net Interest Margin

Cost to Income Ratio

Loan Impairment Expense to GLA

Return on Average Equity 

Return on Average Tangible Equity (2)

Asset Quality

30 days past due (‘dpd’) Arrears

90dpd Arrears

Impaired Assets

Specific Provisions to Impaired Assets

Collective Provisions to Risk Weighted Assets

Capital

Common Equity Tier 1 Ratio

Total Capital Adequacy Ratio

($ million)

($ million)

(%)

(%)

(bps)

(%)

(%)

($ million)

($ million)

(%)

(%)

(bps)

(%)

(%)

($ million)

($ million)

($ million)

(%)

(%)

(%)

(%)

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 
vs Aug-15

Aug-16

Feb-16

Aug-16 
vs Feb-16

360

590

1.94

46.8

16

10.3

13.8

338

563

1.93

49.6

16

9.7

13.0

461

234

232

50.1

0.50

357

587

1.97

46.0

18

10.7

14.4

318

536

1.95

50.7

18

9.6

12.9

478

257

237

53.3

0.56

1%

1%

(3bps)

80bps

(2bps)

(40bps)

(60bps)

6%

5%

(2bps)

(110bps)

(2bps)

10bps

10bps

(4%)

(9%)

(2%)

(320bps)

(6bps)

181

294

1.90

47.3

14

10.2

13.6

167

276

1.90

50.0

14

9.5

12.6

461

234

232

50.1

0.50

9.00

12.29

8.91

12.72

9bps

(43bps)

9.00

12.29

179

296

1.97

46.4

17

10.5

14.0

171

287

1.97

48.8

17

10.0

13.4

562

255

240

48.8

0.54

8.80

12.45

27,467

1%

(1%)

(7bps)

90bps

(3bps)

(30bps)

(40bps)

(2%)

(4%)

(7bps)

120bps

(3bps)

(50bps)

(80bps)

(18%)

(8%)

(3%)

130bps

(4bps)

20bps

(16bps)

2%

Risk Weighted Assets (‘RWA’)

($ million)

28,054

26,321

7%

28,054

(1) 

(2) 

Profit before loan impairment expense and tax.

 Based on after tax earnings applied to average shareholders’ equity (excluding preference shares and treasury shares) less goodwill and identifiable intangible assets (customer related intangibles/ brands and computer 
software).

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

17

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.2  NET INTEREST INCOME

$ million

Net Interest Income

Average Interest Earning Assets

Net Interest Margin 

Year End Performance

Half Year Performance

Aug-16

Aug-15

937

48,421

1.94%

907

46,098

1.97%

Aug-16 vs 
Aug-15

Aug-16

Feb-16

3%

5%

(3bps)

470

49,353

1.90%

467

47,506

1.97%

Aug-16 vs 
Feb-16

1%

4%

(7bps)

Net Interest Income grew by 3% over the year to $937 million reflecting the 5% growth in average interest earning assets largely from first half 
growth through new channels and reduced by lower net interest margin in the second half.  Net Interest Income increased to $470 million for the 
half, representing a 1% uplift on the first half, but was flat adjusting for the higher day count in the second half.

Net Interest Margin compression in this half reflects the heightened competition in lending and deposit markets, global wholesale market volatility 
and unprecedented low interest rates.  The last quarter saw intense competition for retail term deposits with an increase in spreads following the 
Reserve Bank of Australia (‘RBA’) rate reductions in May and August.  

NET INTEREST MARGIN - FEBRUARY 2016 TO AUGUST 2016

2.27%

0.30% (1) 

1.97%

0.04%

0.07%

0.04%

Feb 16

Asset Pricing and Mix

Funding Costs and Mix

Capital and Low 
Cost Deposits

Net Interest Margin

Third Party Costs

(1) 

Third party costs largely represent commissions to Owner Managers and brokers.

2.20%

0.30% (1)

1.90%

Aug 16

Underlying movements within the Net Interest Margin (‘NIM’) included the following:

Asset Pricing and Mix: Repricing actions during the year positively impacted NIM by 9 basis points. Front to back book repricing impacts and 
retention repricing activity had a 3 basis point contractionary impact on NIM in the half, similar to the impact in the prior half.  A reduction in renewal 
income in the equipment finance portfolio over the half reduced NIM by a further basis point, however this resulted in higher equipment sales income 
generated on this portfolio that is reported in other income.  A further basis point of NIM degradation was caused by a combination of product mix 
and the impact of a higher proportion of lower yielding government bonds in BOQ’s Liquids portfolio to satisfy APRA’s APS 210 Liquidity Standard 
requirements. 

Funding Costs and Mix: The competition for funding intensified over the second half at the same time as the yield curve contracted, with a 4 basis 
point impact to NIM.  Half of this impact was evident in retail liabilities as increased competition meant absolute term deposit rates did not fall in line 
with movements in the yield curve.  The majority of this impact emerged in the last quarter. A further 2 basis points of impact occurred in wholesale 
funding costs. As global market volatility increased, funding costs widened in the domestic wholesale and middle markets. This was coupled with a 
push by participants to increase duration across all funding segments, in preparation for the impending introduction of the Net Stable Funding Ratio 
regulatory requirements in January 2018. Hedging costs increased by 3 basis points over the half as flagged at the first half results release. This 
headwind has largely ceased, assuming no change to current market conditions.

Capital and Low Cost Deposits: The low yield curve continues to impact returns on BOQ’s replicating portfolio, covering the investment profile of 
BOQ’s capital and low cost deposits totalling $4.8 billion at year end and causing a 4 basis point reduction in the half.

18        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.3  NON-INTEREST INCOME

$ million

Banking Income

Insurance Income

Other Income

Trading Income

Total Non-Interest Income

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

99

26

30

18

173

110

33

17

20

180

(10%)

(21%)

76%

(10%)

(4%)

50

11

17

10

88

49

15

13

8

85

2%

(27%)

31%

25%

4%

Non-Interest Income of $173 million is down 4% on the prior year. The fall in Banking Income reflects continuing customer preferences for no fee 
products. Changes to the structure of interchange fees reduced transaction income by $3 million over the year. BOQ Specialist’s strategic focus on 
the new on balance sheet mortgage offering has reduced third party brokerage received by $3 million compared to the prior year. 

Other income increased $13 million during the year with a significant portion of this increase attributed to BOQ Finance equipment sales which 
witnessed increased realisations of $6 million in the portfolio. The prior year included $4 million of one-off unfavourable items which were not 
repeated. The Virgin Money contribution from third party product distribution is included in Other Income. The business achieved good growth over  
the year with Virgin Money Credit Card receivables growing by 3% in a flat market.

Trading contribution reduced from the prior year as BOQ finalised the transition to the new APRA APS210 Liquidity Standard.  However, heightened 
market volatility in the second half provided opportunities to deliver a strong trading income result in the second half.

The St Andrews’ Insurance contribution is discussed in detail in Section 2.4 below.

2.4  INSURANCE OVERVIEW

$ million

Gross Written Premium (net of refunds)

Net Earned Premium

Underwriting Result

Other Insurance Income

Total Income

Consolidation Adjustment

Group Insurance Result

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

62

70

21

4

25

1

26

55

72

25

6

31

2

33

13%

(3%)

(16%)

(33%)

(19%)

(50%)

(21%)

32

35

9

2

11

-

11

30

35

12

2

14

1

15

7%

-

(25%)

-

(21%)

(100%)

(27%)

St Andrew’s Insurance contributed $26 million to Non-Interest Income, a $7 million reduction from the prior year as the business transitions to a new 
product mix and refreshed corporate alliances.

Gross written premiums increased 13%, with the proportion of customers paying regular premiums over the life of the policy continuing to increase 
and fewer customers paying single premiums to cover the life of the policy at policy commencement. This is consistent with the business strategy to 
diversify revenue streams and the extension of the business into providing wholesale lines to business partners. Net Earned Premiums reduced 3%, 
due to the reduction in single premium policies and an increase in reinsurance premiums, reflecting the changing mix of business.

Underwriting  Result  reduced  by  $4  million  to  $21  million,  due  to  the  reduction  in  Net  Earned  Premiums  and  an  increase  in  commissions  and 
administration fees paid on wholesale lines, reflecting the changing mix of business.  Claims experience improved over the prior year and was in 
line with expectations, however, favourable claims experience in the first half was offset by the higher claims in the second half. The net impact of 
the shift in the business mix has largely now occurred and the contribution from the newly established wholesale partnerships is expected to largely 
offset the residual impact of the refreshed corporate alliances.

Other insurance income reduced due to lower returns on the investment portfolio with a lower interest rate environment.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

19

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.5  OPERATING EXPENSES

$ million

Employee Expenses

Occupancy Expenses

General Expenses

IT Expenses

Other Expenses

Operating Model

Total Operating Expenses  (1)

Cost to Income Ratio 

Cost to Income Ratio (excluding one-off costs) (2)

Number of employees (FTE) (1)

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15

253

43

98

92

19

15

520

46.8%

45.5%

1,959

241

47

110

82

20

-

500

46.0%

44.5%

1,991

5%

(9%)

(11%)

12%

(5%)

-

4%

80bps

100bps

(2%)

Aug-16

Feb-16

127

126

21

48

50

10

8

264

47.3%

45.9%

1,959

22

50

42

9

7

256

46.4%

45.1%

1,990

Aug-16 vs 
Feb-16

1%

(5%)

(4%)

19%

11%

14%

3%

90bps

80bps

(2%)

(1) 

(2) 

FTE numbers and Operating Expenses exclude Virgin Money (Australia) as the net result is included in Non-Interest Income.

One-off costs are related to restructuring ($15 million) in FY16 and Customer Relationship Management (‘CRM’) Impairment ($10 million) and property transition costs ($6 million) incurred in 1H15.

Operating expenses exclude costs relating to Virgin Money commission based third party product activities where the net result has been consolidated 
in Non-Interest Income for presentation of Cash Earnings. The total expenses for this element of Virgin Money operations were $15 million for the year 
which is largely consistent with the prior period. Costs associated with the Virgin Money mortgage offering are in addition to this and treated in line 
with other Group mortgage lending activities. A reconciliation of Cash Earnings to Statutory Profit is set out in Section 4.1 (b). 

Operating expenses have increased 4% on the prior year to $520 million. This includes the cost of the operating model restructuring program of $15 
million, with a similar level of one-off expenses in the prior year.  The result also includes the uplift in intangible IT asset amortisation ($10 million), as 
the digitisation program and key strategic initiatives have been delivered.  Increased operating costs for the Virgin Money proprietary product mortgage 
offering have also been incurred totalling $3 million.

500

10
6

484

FY 15

4% Underlying 
Cost Growth

520

15

3

502

FY 16

Underlying Expenses

Property

CRM Impairment

Restructuring

Virgin Money 
mortgage offering

20        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.5  OPERATING EXPENSES (CONTINUED)

In the first half BOQ announced a program to reshape its operating model and organisational structure through a number of productivity initiatives. 
The full year investment in the program of $15 million (pre-tax) is in line with the announcement made by the Group in February 2016 and will deliver 
the planned 100% payback through cost savings within twelve months. Productivity initiatives progressed during the year include digitising cheque 
processing, deposit analytics and establishing electronic statement capability. Further initiatives have been identified that include the creation of a 
centralised Lending Hub which will deliver a customer centric and cost effective end to end process for lending services across the broader BOQ 
Group. Mortgage lending will commence first, with other products to follow progressively. Other initiatives are also being pursed to better leverage 
shared service centres of excellence across the Group. 

Underlying operating expenses, excluding the impact of one-off items, increased by 4% over the year.  A number of key strategic initiatives were 
delivered during 2016 (refer Section 2.6 Capitalised Investment Spend). This has resulted in increased amortisation expense in 2016 of $10 million 
compared to the prior year as reflected in the graph below and is reported within the IT Expenses category. Excluding this impact, operating expenses 
have increased 2% on the prior year as the rollout of the channel diversification strategy continues.

Whilst specific efficiency gains have been achieved, BOQ continues to review the optimal operating model to further extract benefits of digitisation 
across the Group and target investment to deliver further process improvements.
Amortisation Profile ($m) 

59% increase

27

17

8

1H15

9

2H15

BOQ FTE FY16 VS FY15

12

15

1H16

2H16

Employee numbers have decreased 2% over the year as a result of the organisational operating model reshaping. Investment has been made to 
support the launch of the Virgin Money mortgage product and to support the channel diversification strategy. 

70

1,991

16

13

10

19

1,959

Aug-15

Operating 
model changes

Retail Banking

Virgin Money 
mortgage 
product

Product capability

Loan validation 
and operational 
risk

Aug-16

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

21

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.6 CAPITALISED INVESTMENT SPEND
The Group’s transformation, aligned to its four strategic pillars, has continued during the year with further delivery of a number of key initiatives. 
Following the release of the Group’s new Retail Lending Origination Platform in the first half, the most significant delivery in the second half was 
the  launch  of  the  new  Virgin  Money  home  loan  product  which  will  enable  BOQ  to  capture  a  different  customer  demographic  within  the  highly 
competitive retail lending market. The Group’s Commercial Lending Origination Environment (‘CLOE’) was also delivered at the end of the financial 
year, significantly automating a previously manual, paper based process. This system will generate productivity benefits, but importantly will enhance 
customer experience and provide early data capture to enable better pipeline management of the SME and Commercial segments.

Further investment has continued as BOQ aims to improve customer experience and reduce turnaround times, whilst transitioning from legacy manual 
processes to a more digitised environment. This includes subsequent releases of the Retail Lending Origination Platform to extend its reach to the 
majority of applications (currently 30% of all mortgage applications), with the next release on schedule for delivery by the end of the 2016 calendar 
year. A new investment is underway to transform the Leasing platform for BOQ Finance from more than 20 separate systems into a single market-
leading system that will improve the customer experience while reducing legacy costs and risks.  The program will be delivered progressively over the 
2017 financial year. BOQ is investing in capabilities that support its strategy of focusing on niche areas in the market where specialisation can deliver 
higher return on equity. A digital application programming interface (API) gateway, in the process of being implemented, will make it easier for BOQ 
and its partners to quickly and efficiently develop new mobile capabilities for customers.

This continued level of heightened investment is evident in the increased carrying value of intangible assets over the past two years as shown in the 
graph below. Assets under construction continue to reduce as the Group delivered on its major investments during the year. The rate of growth in the 
carrying value of IT Intangible Assets is expected to slow over coming periods as the annual amortisation charge converges towards the current level 
of initiative spend.

CARRYING VALUE OF IT INTANGIBLE ASSETS ($M)

Assets under construction

Software Intangible asset balance

108

66

42

135

63

72

156

35

121

166

30

136

1H16

2H16

1H15

2H15

2.7 LENDING
Total lending has increased 5% over the year, at 0.8x System, with gross loans and advances totalling $43.2 billion. Loan growth moderated significantly 
in the second half in light of heightened competition in key markets, the prudential cap on investment housing and the strategic shift to preserve margin 
over asset growth with an emphasis on deposit gathering.  The strategy of targeting niche customer segments is delivering results with BOQ Specialist, 
BOQ Finance and niche segments in BOQ Commercial demonstrating solid growth momentum.  The Group’s maturing broker presence combined with 
the new Virgin Money mortgage offering, and a more productive branch network, supported by the digitisation investment being progressively rolled out, 
should continue to deliver success from the multi-channel strategy. 

Prudent credit and pricing for risk disciplines, along with robust origination validation requirements, are evident in improved portfolio credit quality metrics. 
(refer Section 3.1 Asset Quality)

As at

$ million

Housing Lending

Housing Lending - APS 120 qualifying securitisation (2)

Commercial Lending 

BOQ Finance

Consumer

Gross Loans and Advances

Specific and Collective Provisions

Net Loans and Advances

(1) 

Growth rates have been annualised. 

(2) 

Securitised loans subject to capital relief under APRA Prudential Standard APS 120 Securitisation.

22        ANNUAL REPORT 2016

Aug-16

Feb-16

Aug-15

 Aug-16 vs 
Feb-16 (1)  

 Aug-16 vs 
Aug-15

27,733

2,155

27,709

2,339

25,641

2,737

29,888

30,048

28,378

8,818

4,142

304

8,502

4,057

317

8,258

4,015

324

43,152

42,924

40,975

(256)

(265)

(272)

42,896

42,659

40,703

-

(16%)

(1%)

7%

4%

(8%)

1%

(7%)

1%

8%

(21%)

5%

7%

3%

(6%)

5%

(6%)

5%

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.7 LENDING (CONTINUED) 

GROWTH IN GROSS LOANS & ADVANCES 

GROWTH IN HOUSING ($M)

7% Growth

0.9x System (1)

1,869

5% Growth

0.8x System (1)

1,264

605

FY15

1,510

1,547

(37)

FY16

BOQ

BOQ Specialist

(1) 

Source: APRA Monthly Banking Statistics.

HOUSING LENDING

The housing portfolio grew 5% over the year. Above system growth in the first half was offset by a slight contraction in the second half as the 
business focused on margin preservation and deposit gathering.  Competition intensified through the second half and given the changing economic 
environment, including higher funding and hedging costs and lower interest rates, BOQ decided not to match the most aggressive rates on offer in the 
market.  BOQ continued to focus on building service and fulfilment capability by improving its time to yes through the progressive rollout of the new 
mortgage origination platform, with the majority of home loans to be covered by this system following the next stage of implementation at the end of 
the year. The launch of a new BOQ branded Economy home loan in August is also gaining good traction with customers.

BOQ Specialist continued strong momentum in its on balance sheet mortgage offering to its niche, professional client base. Full year growth of $1.5 
billion was achieved, with momentum in the second half reducing in line with the reduction in new business pricing levels.  This portfolio provides 
significant  mortgage  portfolio  diversification  both  demographically  and  geographically  outside  of  Queensland.  It  also  provides  future  cross  sell 
opportunities as BOQ Specialist supports the needs of these customers in commercial lending over their life cycle. 

The broker channel continued to expand throughout the year, growing the accredited broker base and aiding BOQ’s geographic footprint with 84% of 
growth in this channel outside of Queensland.  Growth through the broker channel moderated in the second half, with greater price sensitivity to new 
business acquisition pricing compared to other channels.  Despite the slower volumes through the second half, the broker network still contributed 
23% of total retail housing settlements during the year, albeit with settlement volumes reducing to 19% of total retail housing settlements in the 
second half.

The launch of the Virgin Money mortgage product in May provides another channel for BOQ to engage with a new customer demographic.  The Virgin 
brand attracts a different customer, more affluent and likely to be metro-based with a strong propensity to engage through digital channels.  Virgin 
Money has engaged with complementary broker groups PLAN and FAST with over 800 brokers now accredited. Virgin Money is about to launch with 
two additional large broker groups in the coming months.

BOQ continued to optimise the branch network with a reduction in the branch footprint of 23 locations across the year to 211 branches, mainly 
reflecting consolidations and retirements.  Whilst some branches have seen higher levels of run-off which has constrained growth, this has accelerated 
the journey  to a more  efficient network with  higher average footings  per branch  (an  increase  of  8%  in  2016)  and  stronger  risk  and compliance 
foundations.  BOQ has seen strong engagement from the Owner Managers transitioning to the new franchise agreement, now covering 48% of all 
Owner Managers. The new franchise agreement better aligns the network with the strategic objectives of the Bank and has delivered significant 
performance improvements in terms of settlements and increased customer fulfilment across the product suite. A further 8 ICON branches were 
delivered during the year bringing the total to 13, including the first Owner Managed ICON branch. 

The Digital and Direct channel continues to support the omni-channel customer experience by being a key avenue for digital lead generation which 
results in conversion through the branch network. BOQ continues to drive its digital capability with a focus on delivering technology that will enhance 
the customer experience including the digitised mortgage origination platform, an upgrade of the mobile banking app (both BOQ and Virgin Money), 
a refresh of the ATM network and the e-statements initiative.

Across the BOQ branded and Virgin Money broker aggregator relationships, the Group has access to approximately 75% of the Australia Broker 
market.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

23

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20162.7 LENDING (CONTINUED) 

GROWTH IN COMMERCIAL & BOQ FINANCE ($M)

602

273

329

560

301

259

BOQ

BOQ Specialist

BOQ Finance

96

127

Commercial

BOQ Finance

Commercial

BOQ Finance

FY15

FY16

Commercial

BOQ Finance

Commercial

BOQ Finance

Growth rate

System growth (1) 

Growth vs System

7.9%

9.2%

0.9x

2.4%

(0.1%)

n/a

6.8%

8.0%

0.8x

3.2%

2.7%

1.2x

(1) 

Based on APRA and AELA system growth statistics.

BOQ BUSINESS
BOQ Commercial loans grew by 7% for the year to $8.8 billion with growth 30% stronger in the second half than the prior half.  The updated strategy 
concentrating  on  five  defined  niche  target  industries  in  Medical  &  Dental,  Retirement  Living,  Hospitality  & Tourism, Agribusiness  and  Franchising 
continues to gain momentum.  BOQ’s continued focus on credit quality and appropriate pricing for risk, coupled with its relationship banking focus, 
has yielded improved referrals and new business flow. Market pricing for new customer acquisition improved over the half with an increase in the 
pipeline of new opportunities that meet target risk versus reward levels. BOQ’s diversification by geography is continuing to rebalance its commercial 
exposures nationally, reducing the previous reliance on the Queensland market.

The BOQ Specialist commercial loan book has maintained strong growth of 13% in a higher margin customer segment in a stronger growth sector 
of the Australian economy. Despite increasing competitor activity in this higher margin niche, BOQ Specialist maintains a competitive advantage in 
delivering bespoke solutions to their core medical clients and by building deeper, more meaningful relationships in the broader medical community. 
BOQ Specialist has increased its customer numbers by 11% over the year to more than 32,000. The success of customer acquisition through the 
mortgage  offering  positions  BOQ  Specialist  well  for  long  term  sustained  growth  in  commercial  lending  as  the  life  cycle  of  these  new  customers 
transitions to requiring commercial lending over time. 

The  SME  strategy  continues  to  evolve  with  further  investment  in  the  delivery  of  product  and  technical  capability  through  BOQ’s  Retail  branches, 
business  centres  and  corporate  bankers. The  successful  delivery  of  the  Commercial  Lending  Origination  Environment  (‘CLOE’)  has  digitised  the 
commercial lending process. BOQ Business has also increased penetration of SME customers originated and managed through the branch network. 
BOQ  has  been  selective  in  its  risk  appetite  for  residential  apartment  developments  reflecting  the  Group’s  dynamic  approach  to  maintaining  an 
appropriately conservative risk appetite.

BOQ Finance grew by 3% to $4.1 billion in a challenging business environment with subdued plant and equipment reinvestment. The repositioning of 
BOQ Finance as the asset financier of choice and “Proudly Backing Your Business” philosophy has been embraced by a range of business partners 
including branches, business bankers, brokers, manufacturers, distributors, fleet lessors and specialist finance companies. BOQ has commenced the 
implementation of a new Leasing platform to simplify and automate processes through the asset funding cycle which should provide a key lever in the 
continued growth of BOQ Finance. The program is scheduled to be implemented over the course of financial year 2017.

24        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20163.  BUSINESS SETTINGS

3.1 ASSET QUALITY
Further improvement in asset quality was evident across the portfolio.  Loan impairment expense reduced by 9% to $67 million in 2016, or 16bps of gross 
loans and advances. BOQ achieved improvements in arrears and impairments across all portfolios compared to the prior year and continues to maintain 
sector  leading  provisioning  coverage.  Nearly  two  thirds  of  the  housing  portfolio  has  now  been  originated  under  the  revised  risk  appetite  framework 
established in the 2013 financial year. 

Year End Performance

Half Year Performance

  Aug-16

  Aug-15

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

Loan Impairment Expense 

Loan Impairment Expense / GLA 

Impaired Assets

30dpd Arrears

90dpd Arrears

Collective Provision & General Reserve for Credit 
Losses (‘GRCL’) / RWA 

($ million)

bps

($ million)

($ million)

($ million)

bps

67

16

232

461

234

91

74

18

237

478

257

100

(9%)

(2bps)

(2%)

(4%)

(9%)

 31 

 14 

 232 

 461 

 234 

36

17

240

562

255

(14%)

(3bps)

(3%)

(18%)

(8%)

(9bps)

91

96

(5bps)

The table above summarises BOQ’s key credit indicators with comparison against August 2015 and February 2016:

•   Loan  impairment  expense  has  continued  to  reduce,  reflective  of  continued  strong  credit  management  practices  implemented  across  the 
business  in  prior  years. This  has  driven  a  significant  improvement  in  the  Commercial  portfolio  metrics  over  the  half  and  maintained  low  loss 
experience through the housing portfolio which continues to benefit from the record low interest rate environment. The full year impairment expense 
of $67 million or 16bps/GLA is a 2bps improvement on the prior year, with the second half charge reducing to 14bps/GLA.

•   Impaired assets declined by $5 million (2%) to $232 million for the year with the mix across the portfolio remaining largely in line with the prior 
year. No exposures greater than $5 million were recognised in the second half, though the impaired asset portfolio still contains three exposures 
greater than $5 million.

•   Past due performance has improved at a total portfolio level. The dollar value of arrears has dropped in comparison with the prior year, while 
GLAs have grown (refer ‘Arrears’ Section). The housing portfolio continues to show strong payment performance in line with the low interest rate 
environment. Commercial arrears are at their lowest levels since 2012 with a significant decrease witnessed in both 30dpd (27%) and 90dpd 
(33%) during the second half. 

•   Collective provisioning and GRCL coverage against risk weighted assets has decreased by 5bps over the half, though BOQ remains prudently 

provisioned.

LOAN IMPAIRMENT EXPENSE
$ million

Retail Lending

Commercial Lending

BOQ Finance

Total Loan Impairment Expense

Loan Impairment Expense / GLA

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

16

22

29

67

22

21

31

74

(27%)

5%

(6%)

(9%)

8

8

15

31

8

14

14

36

16bps

18bps

(2bps)

14bps

17bps

-

(43%)

7%

(14%)

(3bps)

The above table shows the continuing improvement in the Retail portfolio as the main driver for reduction in the impairment expense with the Retail 
portfolio continuing to be aided by record low interest rates, improved market conditions and faster clearance rates. The Commercial portfolio has 
increased slightly against the prior year. However, performance in the second half saw strong improvement on the first half, benefiting from fewer 
new impaired assets, successful resolution of a number of troublesome watchlist accounts that emerged in the first half and improving arrears. BOQ 
Finance impairment expense has improved slightly against the prior year and is operating in line with long term expectations for this portfolio.  Strong 
credit performance in the vast majority of the portfolio was offset by elevated loss experiences in the exposures relating to the mining and associated 
sectors of the economy.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

25

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016  
3.1 ASSET QUALITY (CONTINUED)

IMPAIRED ASSETS

$ million

Retail Lending

Commercial Lending

BOQ Finance

Total Impaired Assets

Impaired Assets / GLA

As at

Aug-16

Feb-16

Aug-15

 Aug-16 vs 
Feb-16

 Aug-16 vs 
Aug-15

 91 

 108 

 33 

232

93

117

30

240

94

111

32

237

(2%)

(8%)

10%

(3%)

(3%)

(3%)

3%

(2%)

54bps

56bps

58bps

(2bps)

(4bps)

Impaired assets have decreased by $5 million (2%) to $232 million resulting in an improvement of the impaired asset to GLA ratio by 4bps over the 
year to 54bps. The asset mix is largely in line with the prior year, with reductions in both Retail and Commercial impaired balances. BOQ Finance 
increased over the half and full year due to a small number of exposures that transitioned into the portfolio associated with broader commercial 
lending facilities which have longer workout timeframes than the traditional nature of leasing impairments. The graph below outlines the movements 
in impaired assets since August 2015.

IMPAIRED ASSETS ($M)

86
17

28

41

83
19

29

35

237

32

94

111

80

23

28

29

88
20

30

38

Retail    $2m (2%)

240

30

93

117

Commercial    $9m (8%)

(2%)

232

33

91

108

Aug 15

New Impaired

Realisations

Feb 16

New Impaired

Realisations

Aug 16

Commercial

Retail

BOQ Finance

26        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
3.1 ASSET QUALITY (CONTINUED)

RETAIL IMPAIRED ASSETS

Retail impaired assets reduced $3 million (3%) over the year. The housing portfolio continues to show strong performance through improved 
default metrics. There has been a lowering of the specific provision coverage ratio as the security position of the exposures entering default status 
has been stronger than earlier in the cycle. 

COMMERCIAL IMPAIRED ASSETS

Commercial impaired assets decreased by $3 million (3%) during the year after a slight increase in the first half. There were no new impaired exposures 
greater than $5 million recognised over the half, and the portfolio contains three exposures greater than $5 million which relate to different sectors of 
the economy.

BOQ FINANCE IMPAIRED ASSETS

BOQ Finance impaired assets increased by $1 million (3%) over the full year. An increase in arrears in the first half translated into an increase in 
impaired assets in the third quarter of the financial year. This trend reversed in the fourth quarter as arrears metrics ended below the position at half 
year and were largely in line with the prior year position.

COLLECTIVE PROVISION AND GRCL/RWA VS PEERS

The graph below shows BOQ’s level of collective provisions and GRCL to RWA against the current peer levels as published in their most recent 
financial reports. BOQ’s coverage has dropped 4bps over the half as collective provisions decreased by $8 million (5%). BOQ remains prudently 
provisioned and continue to be at the upper end of industry coverage ratio’s.

Collective Provision and GRCL/RWA vs Peers (1)

BOQ

0.91%

0.41%

0.96%

0.42%

0.54%

0.50%

0.88%
0.05%

0.83%

0.83%
0.09%

0.85%

0.14%

0.83%
0.08%

0.73%

0.72%

0.74%

0.71%

0.75%

0.39%

0.34%

0.57%

0.15%

Feb16

FY16

NAB

ANZ

CBA

WBC)

SUN

BEN

Collective Provision to RWA

General Reserve for Credit Losses to RWA

(1) 

  Major banks on advanced approach accredited by APRA risk weightings are lower causing coverage to appear higher on a relative basis to the standardised banks.  

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

27

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20163.1 ASSET QUALITY (CONTINUED)

PROVISION COVERAGE

Total  provisions  decreased  by  $16  million  during  the  year.  Specific  provision  coverage  still  remains  at  50%  as  the  impaired  balance  has  also 
decreased for the year. Collective provisions decreased over the year aided by some good success in early intervention in working with some larger 
troublesome watchlist exposures that emerged in the first half to effective workout, without incurring loss.

$ million

Specific Provision

Collective Provision

Total Provisions

GRCL

Specific Provisions to Impaired Assets

Total Provisions and GRCL to Impaired Assets (1)

Total Provisions and GRCL to RWA (1)

 (1)  GRCL gross of tax effect.

SPECIFIC PROVISIONS ($M)

31
10
7
14

40
10

13

17

126

21

45

60

As at

Aug-16

Feb-16

Aug-15

 Aug-16 vs 
Feb-16

 Aug-16 vs 
Aug-15

116

140

256

81

50%

160%

1.3%

117

148

265

81

49%

159%

1.4%

31

11
8
12

117

21

39

57

126

146

272

81

53%

164%

1.5%

(1%)

(5%)

(3%)

(8%)

(4%)

(6%)

-

-

100bps

(300bps)

100bps

(400bps)

(10bps)

(20bps)

32

12

11
9

116

20

36

60

Aug 15

New Specifics

Realisations

Feb 16

New Specifics

Realisations

Aug 16

Retail

Commercial

BOQ Finance

28        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
3.1 ASSET QUALITY (CONTINUED)

ARREARS

Portfolio 
Balance 
$m

Key Metrics

Aug-16

Aug-16

Feb-16 

Aug-15

Total Lending - Portfolio balance ($ million)

 43,152 

42,924

40,975

 Aug-16 vs 
Feb-16

 Aug-16 vs 
Aug-15

1%

(18%)

(8%)

5%

(4%)

(9%)

 461 

 234 

562

255

478

257

Proportion of Portfolio

1.07%

0.54%

1.31%

0.59%

1.17%

0.63%

(24bps)

(10bps)

(5bps)

(9bps)

27,248

2,640

304

8,818

4,142

0.98%

0.47%

1.93%

1.02%

1.97%

1.32%

1.23%

0.81%

0.75%

0.13%

1.10%

0.40%

2.70%

1.18%

1.89%

0.95%

1.68%

1.20%

0.89%

0.17%

1.02%

0.55%

1.61%

0.74%

1.85%

0.93%

1.63%

1.06%

0.79%

0.13%

(12bps)

7bps

(77bps)

(16bps)

8bps

37bps

(45bps)

(39bps)

(14bps)

(4bps)

(4bps)

(8bps)

32bps

28bps

12bps

39bps

(40bps)

(25bps)

(4bps)

-

30 days past due ($ million)

90 days past due ($ million)

30 days past due: GLAs

90 days past due: GLAs

By Product

30 days past due: GLAs (Housing)

90 days past due: GLAs (Housing)

30 days past due: GLAs (Line of Credit)

90 days past due: GLAs (Line of Credit)

30 days past due: GLAs (Consumer)

90 days past due: GLAs (Consumer)

30 days past due: GLAs (Commercial)

90 days past due: GLAs (Commercial)

30 days past due: GLAs (BOQ Finance)

90 days past due: GLAs (BOQ Finance)

RETAIL ARREARS 

Housing arrears improved by 12bps for the half in 30dpd following the usual seasonal uptick in February, though deteriorated slightly in 90dpd 
with an increase of 7bps from a very strong half year position. While 90dpd increased over the half, it is still 8bps lower than the prior year as 
the mortgage portfolio continues to benefit from lower interest rate environment. 

Line of Credit arrears decreased over the half as anticipated, with the first half impacted by seasonality and unwound as expected. The portfolio 
balance continued to decrease as it was largely originated prior to 2012. The portfolio was progressively repriced during the year to better reflect 
its underlying riskier profile.

BOQ BUSINESS ARREARS 

Commercial arrears improved substantially over the full year in both 30dpd and 90dpd. The benefits of the new risk appetite and credit practices 
established in 2012 are evident.  Improved asset prices and low interest rates assisted in rectifying troubled accounts and BOQ’s improved risk 
management capability has been successful in driving early identification and intervention in stressed exposures.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

29

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
3.2 FUNDING AND LIQUIDITY

The funding strategy and risk appetite reflects the Group’s business strategy, current economic environment, and allowance for potential scenarios 
that could impact the funding position.  Over the year, BOQ increased customer deposits adding $2.2 billion, an increase of 8% that fully funded 
lending growth for 2016. This increased BOQ’s Deposit to Loan Ratio by 2% to 68% as at August 2016.

The increase in long term wholesale funding of $500 million over the year was created predominantly through senior unsecured debt issuance, 
highlighting the Group’s ability to build additional capacity in both domestic and offshore markets following credit rating upgrades in prior years. 

The combination of growth in customer deposits and long term wholesale funding strengthened the core stable funding profile of the Bank.

$ million

Customer Deposits (2)

Wholesale Deposits

Total Deposits

Borrowings

Other Liabilities

Total Liabilities

As at

Aug-16

Feb-16

Aug-15

29,122

28,260

26,914

7,598

7,820

7,818

36,720

36,080

34,732

9,398

1,148

9,204

1,032

8,713

1,104

47,266

46,316

44,549

 Aug-16 vs 
Feb-16 (1)

 Aug-16 vs 
Aug-15 

6%

(6%)

4%

4%

23%

4%

8%

(3%)

6%

8%

4%

6%

(1) 
(2) 

Growth rates have been annualised.
The classification of customer deposits is defined as all deposits excluding those from financial institutions as defined under APS210 Liquidity Standard

FUNDING MIX ($b)

LONG TERM WHOLESALE ($b)

43.4

8.6

7.9

26.9

45.4

9.1

8.0

46.1

9.1

7.9

28.3

29.1

8.6

3.0

4.8

9.1

3.8

4.5

9.1

4.3

4.1

0.8
Aug 15

Senior 
Unsecured

0.8
Feb 16

Securitisation

0.7
Aug 16

Sub-Debt/
CPS (2)

Aug 15

Feb 16

Aug 16

(2) Convertible Preference Shares and Wholesale Capital Notes.

(1)  The classification of customer deposits is defined as all deposits excluding those from financial  

institutions as defined under APS210.

Customer 
Deposits (1)

Short Term 
Wholesale

Long Term 
Wholesale

30        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20163.2 FUNDING AND LIQUIDITY (CONTINUED)
BOQ’s liquidity strategy and risk appetite is designed to ensure it has the ability to meet payment obligations as and when they fall due. To manage 
liquidity risk BOQ maintains a portfolio of unencumbered high quality liquid assets, including a buffer to withstand a range of stress events, including 
those involving the loss or impairment of both unsecured and secured funding sources.

As at 31 August 2016 the Liquidity Coverage Ratio (‘LCR’) was 122% and the average for the quarter was 129%, with an appropriate buffer held 
against prudential limits. In addition, based upon the information available, the Group’s Net Stable Funding Ratio is above the regulatory minimum. 
BOQ is well positioned to have a prudent buffer in place by 1 January 2018 once the regulatory standard is finalised over the coming year.  

BOQ continues to take all reasonable steps to reduce its reliance on the Committed Liquidity Facility (‘CLF’) and strengthen the Net Stable Funding 
Ratio by continuing to grow stable sources of funding, namely customer deposits and long term wholesale funding.

BOQ continues to diversify and increase its allocation to Tier One High Quality Liquid Assets (‘HQLA1’) consisting of deposits with central banks, 
Australian Commonwealth Government and Semi-Government securities which now represents 70% of Net Cash Ouflows. 

As at

Aug-16

Feb-16

Aug-15

 Aug-16 vs 
Feb-16

 Aug-16 vs 
Aug-15

Customer deposit funding 

Wholesale deposit funding

79%

21%

78%

22%

77%

23%

Total GLA’s (net of specific provision) ($ million)

Deposit to Loan Ratio

43,036

42,807

40,849

68%

66%

66%

1%

(1%)

1%

2%

2%

(2%)

5%

2%

FUNDING
BOQ has increased the long term wholesale funding portfolio over the year against a backdrop of challenging economic and market conditions.

In addition to the two benchmark senior unsecured transactions executed in the first half, BOQ continued to extend its funding curve with the execution 
of a new five year senior unsecured transaction in May.  BOQ also took advantage of the private placement market raising additional funding both 
domestically and via BOQ’s Euro Medium Term Note programme. BOQ will continue exploring other funding markets that will further increase its 
funding capability and diversity. 

MAJOR MATURITIES ($M) (1) (2) 

Over the past year, BOQ continued to evolve its long term wholesale funding profile into a mature state with numerous pricing points on the senior 
unsecured curve to promote more transparent pricing for investors.  BOQ built further capacity into its wholesale funding profile, ensuring maturities 
are balanced to limit refinancing risk and assist with liability and liquidity management.

Term issuance over the year included a $750 million securitisation transaction, $150 million subordinated debt issue and $1.9 billion worth of senior 
unsecured issues (including domestic and offshore private placements).

800

600

400

200

0

50

500

500

50

400

600

300

NEW LONG TERM WHOLESALE FUNDING

550

600

150

150

600

Oct-16

Feb-17

Jun-17

Aug17

Dec-17

Feb-18 May-18 Aug-18

Nov-18 Feb-19 May-19 Aug-19

Nov-19 Feb-20 May-20

Aug-20 Nov-20 Feb-21

Aug-21

(1) 

Senior unsecured maturities greater than $100 million shown, excludes private placements.

(2) 

Redemption of Subordinated Debt Notes and Additional Tier 1 instruments at the scheduled call date is to BOQ’s option and is subject to obtaining prior written approval from APRA.

Senior Unsecured

Subordinated Debt

Additional Tier 1

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

31

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
3.2 FUNDING AND LIQUIDITY (CONTINUED)

BOQ maintains a portfolio of repo eligible, diversified, marketable High Quality Liquid Assets to facilitate balance sheet liquidity and meet internal and 
external requirements.  The credit quality of the liquid asset portfolio continued to improve through an increase in HQLA1 holdings over the year to $3.1 
billion.  BOQ was granted a $2.6 billion RBA Committed Liquidity Facility for the 2016 calendar year, sufficient to enable BOQ to meet its minimum 
regulatory requirement of greater than 100% LCR.

LIQUIDITY COMPOSITION - BASEL III ($B)

8.1

2.6

3.4

2.1

8.2

2.6

2.8

2.8

8.4

2.7

2.6

3.1

Aug 15

HQLA1 (1)

Feb 16

Liquid Assets (2)

Aug 16

Internal RMBS (3)

(1) 
(2) 
(3) 

HQLA1 includes government and semi-government securities, cash held with RBA and notes & coins. 
Liquid Assets include all unencumbered RBA repurchase eligible liquid assets able to be pledged as collateral to the RBA under the CLF.
Internal RMBS are able to be pledged as collateral to the RBA CLF. 

3.3 CAPITAL MANAGEMENT 

CAPITAL ADEQUACY

$ million

Common Equity Tier 1 (‘CET1’)

Additional Tier 1 Capital

Total Tier 2 

Total Capital Base

Total RWA

Common Equity Tier 1 Ratio

Total Capital Adequacy Ratio

As at

Aug-16

Feb-16

Aug-15

Aug-16 vs 
Feb-16

Aug-16 vs 
Aug-15

2,524

2,416

2,346

450

474

450

554

450

551

3,448

3,420

3,347

28,054

27,467

26,321

5%

-

8%

-

(14%)

(14%)

1%

2%

3%

7%

9.00%

8.80%

8.91%

12.29%

12.45%

12.72%

20bps

(16bps)

9bps

(43bps)

The Group further strengthened its capital ratios during the year with the Common Equity Tier 1 (‘CET1’) ratio increasing 9bps to 9.00%.  The second 
half  saw  a  20bps  increase  in  CET1  reflecting  underlying  cash  earnings  and  a  strong  dividend  reinvestment  participation  rate  which  more  than 
compensated for the moderated loan growth in the second half.  The half also saw a favourable movement in the available for sale reserve which 
offset the impact of an increase in capitalised software reflecting the heightened reinvestment being undertaken.

32        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20163.3 CAPITAL MANAGEMENT (CONTINUED)

COMMON EQUITY TIER 1 FY16 V FY15

Underlying Capital Generation of 
22bps 

0.48%

1.35%

0.65%

0.09%

0.11%

0.06%

0.01%

8.91%

9.00%

FY15

Cash Earnings (1)

RWA Growth

Dividend net of 
DRP 

Securitisation

Capitalised 
Software

AFS Reserves

Other (2)

FY16

(1) 
(2) 

Cash earnings adjusted for one-off non-recurring items which represents the impact of the restructuring costs of $15 million before tax.
Other items include the positive impact of reduced deferred tax balances and dividends received from entities outside the capital group, net against non-recurring items and deferred acquisition costs. 

COMMON EQUITY TIER 1 2H16 V 1H16

Underlying Capital Generation of 
19bps 

0.17%

0.68%

0.32%

8.80%

0.02%

0.03%

0.09%

0.03%

9.00%

1H16

Cash Earnings (1)

RWA Growth

Dividend net of 
DRP 

Securitisation

Capitalised 
Software

AFS Reserves

Other (2)

FY16

(1) 
(2) 

Cash earnings adjusted for one-off non-recurring items which represents the impact of the restructuring costs of $8 million before tax.
Other items includes capitalised deferred acquisition costs and non-recurring items offset by positive impact of a reduced deferred tax asset.

3.4  TAX EXPENSE
Tax expense arising on Cash Earnings for the year amounted to $163 million.  This represents an effective tax rate of 31.2%, which is above the 
corporate tax rate of 30% primarily due to non-deductibility of interest payable on convertible preference shares issued in 2013 and Wholesale 
Capital Notes issued in 2015. 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

33

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164. APPENDICES

4.1  RECONCILIATION OF STATUTORY PROFIT TO CASH EARNINGS

The Cash Earnings provided is used by Management to present a clear view of BOQ’s underlying operating results. This excludes a number of items 
that introduce volatility and/or one-off distortions of the current year performance, and allows for a more effective comparison of BOQ’s performance 
across reporting periods.

The main costs excluded this year relate to the amortisation of customer contracts. The BOQ Specialist integration was finalised during the year and 
has been completed within previously advised guidance.

(A) RECONCILIATION OF CASH EARNINGS TO STATUTORY NET PROFIT AFTER TAX

$ million

Cash Earnings after Tax

Amortisation of customer contracts (acquisition)

Amortisation of Fair Value adjustments (acquisition)

Hedge ineffectiveness

Integration / transaction costs

Legacy items

Statutory Net Profit after Tax

(B) NON-CASH EARNINGS RECONCILING ITEMS

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

360

(15)

(1)

(4)

(2)

-

338

357

(14)

(1)

(3)

(20)

(1)

318

1%

7%

-

33%

(90%)

(100%)

6%

181

179

1%

(7)

-

(6)

(1)

-

(8)

(1)

2

(1)

-

(13%)

(100%)

n/a

-

-

167

171

(2%)

$ million

Net Interest Income

Non-Interest Income

Total Income

Operating Expenses

Underlying Profit

Loan Impairment Expense

Profit before Tax

Income Tax Expense

Profit after Tax

Cash 
Earnings 
Aug-16

Virgin 
Money

Amortisation 
of customer 
contracts 
(acquisition)

Amortisation 
of fair value 
adjustments

Hedge 
ineffectiveness

Integration/ 
transaction 
costs

Legacy 
items 

Statutory 
Net Profit 
Aug-16

937

173

1,110

(520)

590

(67)

523

(163)

360

-

15

15

(15)

-

-

-

-

-

-

-

-

(17)

(17)

-

(17)

2

(15)

-

-

-

(1)

(1)

-

(1)

-

(1)

-

(6)

(6)

-

(6)

-

(6)

2

(4)

(1)

-

(1)

(2)

(3)

-

(3)

1

(2)

-

(1)

(1)

1

-

-

-

-

-

936

181

1,117

(554)

563

(67)

496

(158)

338

34        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.2 OPERATING CASH EXPENSES 

Employee expenses

Salaries

Superannuation contributions

Payroll tax

Employee Share Programs

Other

Occupancy expenses

Lease expense

Depreciation of Fixed Assets

Other

General expenses

Marketing

Commissions to Owner Managed Branches 

Communications and postage

Printing and stationery

Impairment

Processing costs 

Other operating expenses

IT expenses

Data processing

Amortisation of Intangible Assets

Depreciation of Fixed Assets

Other expenses

Professional fees

Directors’ fees

Other

Restructuring expenses (1)

Year End Performance

Half Year Performance

Aug-16

Aug-15

Aug-16 vs 
Aug-15 

Aug-16

Feb-16

Aug-16 vs 
Feb-16

200

20

13

11

9

253

31

9

3

43

17

7

21

4

1

20

28

98

64

27

1

92

12

2

5

19

15

195

20

12

7

7

241

34

9

4

47

19

7

20

5

9

24

26

110

64

17

1

82

12

2

6

20

-

3%

-

8%

57%

29%

5%

(9%)

-

(25%)

(9%)

(11%)

-

5%

(20%)

(89%)

(17%)

7%

(11%)

-

59%

-

12%

-

-

(17%)

(5%)

-

4%

100

10

6

6

5

100

10

7

5

4

127

126

15

4

2

21

10

4

11

2

1

8

12

48

34

15

1

50

6

1

3

10

8

16

5

1

22

7

3

10

2

-

12

16

50

30

12

-

42

6

1

2

9

7

-

-

(14%)

20%

25%

1%

(6%)

(20%)

100%

(5%)

43%

33%

10%

-

-

(33%)

(25%)

(4%)

13%

25%

-

19%

-

-

50%

11%

14%

264

256

3%

Total Operating Expenses

520

500

(1) 

The 2016 restructuring expenses mainly consist of employee costs.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

35

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.2 OPERATING CASH EXPENSES (CONTINUED)

Employee Expenses
Employee share program costs increased over the year. This included allocation of long term award incentives to BOQ Specialist staff that were 
previously  covered  by  transitional  retention  arrangements  following  acquisition  in  July  2014.  Customer  acquisition  through  new  channels  has 
impacted salary costs with an increase in sales and support staff required.

Occupancy Expenses
The prior year included $6 million of costs associated with the transition of Brisbane and Sydney head offices. 

General Expenses
The decrease from the prior year reflected the impairment of the pilot CRM system ($10 million) in 2015. 

IT Expenses

The delivery of a number of key initiatives during the year resulted in an uplift in the amortisation profile of $10 million. BOQ has continued to invest 
in areas that improve the overall customer experience, productivity and efficiency.

4.3 PROPERTY, PLANT & EQUIPMENT (CONSOLIDATED)

Cost

Balance as at 1 September 2015

Additions

Disposals

Transfers between categories

Balance as at 31 August 2016

Amortisation and loss on disposal / impairment

Balance as at 1 September 2015

Depreciation for the year

Disposals

Balance as at 31 August 2016

Carrying amount as at 31 August 2015

Carrying amount as at 31 August 2016

Leasehold 
improvements
$m

Plant furniture 
and equipment
$m

IT 
equipment
$m 

Capital 
works in 
progress
$m

Assets 
under 
Operating 
Lease
$m

69

6

(4)

-

71

30

7

(4)

33

39

38

32

1

(1)

1

33

22

2

(1)

23

10

10

32

-

(1)

-

31

29

1

(1)

29

3

2

1

1

-

(1)

1

-

-

-

-

1

1

25

10

(11)

-

24

17

8

(10)

15

8

9

Total
$m

159

18

(17)

-

160

98

18

(16)

100

61

60

36        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.4 CASH EPS CALCULATIONS

Year End Performance

Half Year Performance

Aug-16

Aug-15 (2)

Aug-16 vs 
Aug-15

Aug-16

Feb-16

Aug-16 vs 
Feb-16

Basic EPS 

Diluted EPS 

(cents)

(cents)

Reconciliation of Cash Earnings for EPS

Cash Earnings available for ordinary shareholders

($ million)

   Add: CPS Dividend

   Add: Wholesale Capital Notes (1)

Cash Diluted Earnings available for ordinary 
shareholders

($ million)

($ million)

($ million)

Weighted Average Number of Shares (‘WANOS’) 

Basic WANOS

   Add: Effect of award rights

   Add: Effect of CPS

   Add: Effect of Wholesale Capital Notes (1)

Diluted WANOS for Cash Earnings EPS

(million)

(million)

(million)

(million)

(million)

95.6

90.7

360

16

7

383

376

1

30

15

422

97.3

94.3

(2%)

(4%)

47.8

45.4

47.8

45.6

-

-

357

16

2

375

367

3

24

3

397

1%

-

250%

181

179

8

3

8

4

1%

-

(25%)

2%

192

191

1%

2%

(67%)

25%

400%

378

1

30

15

6%

424

373

2

27

14

416

1%

(50%)

11%

7%

2%

(1) 

(2) 

On 26 May 2015, the Bank issued 15,000 Wholesale Capital Notes at a price of $10,000 per note.

August 2015 has been restated to reflect the correct pro-rata treatment of the Wholesale capital notes, issued 26 May 2015. 

4.5 ISSUED CAPITAL

ORDINARY SHARES

Movements during the year

Balance at the beginning of the year – fully paid

Issue of ordinary shares - 26 October 2015 (1)

Issue of ordinary shares - 9 February 2016 (1)

Dividend reinvestment plan - 24 November 2015 (2)

Dividend reinvestment plan - 19 May 2016 (2)  

Balance at the end of the year – fully paid

Consolidated

2016 
Number

2016
$m

370,768,776

3,155

1,130,000

374,000

3,893,309

4,829,617

15

5

51

53

380,995,702

3,279

(1) 

 On 26 October 2015, 1,130,000 ordinary shares were issued and on 9 February 2016, 374,000 ordinary shares were issued to the trustee of the Bank of Queensland Limited Employee Share Plan Trust. This was to satisfy the 
exercise of award rights and issue of shares under the Award Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan. 

(2) 

36% was taken up by shareholders on 24 November 2015 and 38% on 19 May 2016 as part of the Dividend Reinvestment Plan. 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

37

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.6 AVERAGE BALANCE SHEET AND MARGIN ANALYSIS

Interest earning assets

Gross loans & advances at amortised cost

Investments & other securities

Total interest earning assets

Non-interest earning assets

Property, plant & equipment

Other assets

Provision for impairment

Total non-interest earning assets

Total Assets

Interest bearing liabilities

Retail deposits

Wholesale deposits & Borrowings

Total Interest bearing liabilities

Non-interest bearing liabilities

Total Liabilities

Shareholders’ funds

Total liabilities & shareholders’ funds

Interest margin & interest spread

Interest earning assets

Interest bearing liabilities

Net interest spread

August 2016

(Full Year)

August 2015

(Full Year)

Average 
Balance 
$m

Interest  
$m

Average 
Rate 
%

Average 
Balance 
$m

Interest 
$m

Average 
Rate 
%

2,001

155

2,156

4.70

2.65

4.45

661

558

1,219

2.34

3.26

2.68

42,571

5,850

48,421

61

1,558

(268)

1,351

49,772

28,255

17,124

45,379

869

46,248

3,524

49,772

39,713

6,385

46,098

61

1,599

(280)

1,380

47,478

26,595

16,593

43,188

885

44,073

3,405

47,478

2,037

190

2,227

5.13

2.98

4.83

726

594

1,320

2.73

3.58

3.06

48,421

45,379

2,156

1,219

4.45

2.68

1.77

0.17

1.94

46,098

43,188

2,227

1,320

46,098

907

4.83

3.06

1.77

0.20

1.97

Benefit of net interest-free assets, liabilities and equity

Net interest margin - on average interest  
earning assets

48,421

937

38        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.6  AVERAGE BALANCE SHEET AND MARGIN ANALYSIS (CONTINUED)

August 2016

February 2016

(Six month period)

(Six month period)

Average 
Balance 
$m

Interest  
$m

Average 
Rate 
%

Average 
Balance 
$m

Interest 
$m

Average 
Rate 
%

1,011

78

1,089

4.64

2.59

4.39

339

280

619

2.35

3.17

2.66

43,354

5,999

49,353

60

1,551

(264)

1,347

50,700

28,690

17,569

46,259

885

47,144

3,556

50,700

41,837

5,669

47,506

61

1,553

(270)

1,344

48,850

27,821

16,690

44,511

847

45,358

3,492

48,850

990

77

1,067

4.76

2.71

4.52

323

277

600

2.33

3.34

2.71

Interest earning assets

Gross loans & advances at amortised cost

Investments & other securities

Total interest earning assets

Non-interest earning assets

Property, plant & equipment

Other assets

Provision for impairment

Total non-interest earning assets

Total Assets

Interest bearing liabilities

Retail deposits

Wholesale deposits & Borrowings

Total Interest bearing liabilities

Non-interest bearing liabilities

Total Liabilities

Shareholders’ funds

Total liabilities & shareholders’ funds

Interest margin & interest spread

Interest earning assets

Interest bearing liabilities

Net interest spread

Benefit of net interest-free assets, liabilities and equity

Net interest margin - on average interest  
earning assets

49,353

470

49,353

46,259

1,089

619

4.39

2.66

1.73

0.17

1.90

47,506

44,511

1,067

600

4.52

2.71

1.81

0.16

47,506

467

1.97

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

39

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.7  DISTRIBUTION FOOTPRINT

BOQ has continued to develop its ‘Customer in Charge’ strategy to allow customers to engage through their channel of choice. This includes a  
preferred broker (aligned to BOQ or Virgin Money) or directly with BOQ through BOQ’s Owner Managed and Corporate branches, online via digital, 
social media or mobile banking or on the telephone to BOQ’s award winning Perth and Gold Coast Customer Contact Centres.

Branch  numbers  reduced  by  23  during  the  2016  financial  year  as  BOQ  looked  to  optimise  its  points  of  presence.    Nearly  half  of  BOQ’s  Owner 
Managers  have  transitioned  to  the  new  franchise  proposition  which  better  aligns  the  network  with  the  strategic  objectives  of  the  Bank  and  has 
delivered significant performance improvements in terms of settlements and fulfilment of broader customer needs.  A further 8 ICON branches were 
delivered during the year including the first Owner Managed ICON branch at Kippa-Ring in Brisbane.

The broker strategy expansion accelerated over 2016 with the total BOQ accredited brokers now exceeding 3,500. The launch of Virgin Money 
mortgages this half has resulted in a further 800 brokers being accredited with the scheduled onboarding of two major aggregators in October.  
Across the BOQ branded and Virgin Money broker aggregator relationships, the Group now has access to approximately 75% of the Australia Broker 
market. The majority of accredited brokers are situated outside of Queensland which will further accelerate the geographic diversification of the 
portfolio.

NT

27

2

SA
1

2

39

11

144

42

1

252

WA

663

14

9

71

209

135

AS AT 31 AUGUST 2016

77

CORPORATE BRANCHES

548

BOQ BRANDED ATM’S

126

OWNER MANAGED BRANCHES

2432

REDI ATM’s

3537

BROKERS

8

TRANSACTION CENTRES

666

VIRGIN MONEY BROKERS

40        ANNUAL REPORT 2016

QLD

75

43

8

77

629

290

451

NSW & ACT

11

23

1107

199

121

851

VIC
8

947

60

190

13
561

TAS
2

3

20

69

14

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.7  DISTRIBUTION FOOTPRINT (CONTINUED)

As at Aug-16

Corporate Branches

Owner Managed Branches

Transaction Centres

As at Aug-15

Corporate Branches

Owner Managed Branches

Transaction Centres

QLD

NSW / ACT

VIC

43

77

8

128

11

23

-

34

8

13

-

21

WA

14

9

-

23

45

85

8

138

13

25

-

38

7

20

-

27

16

10

-

26

CORPORATE, OWNER MANAGED BRANCHES (‘OMB’) & TRANSACTION CENTRES

234

11  

12

9

NT

TAS

SA

Total

1

-

-

1

1

-

-

1

77

126

8

211

Total

82

144

8

234

-

2

-

2

-

2

-

2

-

2

-

2

-

2

-

2

2

QLD

NSW / ACT

VIC

WA

NT

TAS

SA

144

82

8

Aug-15

OMB Closures /
Mergers 

Corporate Closures

OMBs converted to 
Corporate Branches

Corporate Branches 
converted to OMB

OMBs

Corporate

Transaction Centres

211

126

77

8

Aug-16

4.8  CREDIT RATING

The progress made over recent years in strengthening the balance sheet and embedding a revised risk appetite has been recognised with the major 
credit agencies of Standard & Poor’s, Moody’s and Fitch having reaffirmed BOQ’s credit ratings during the course of the year.

BOQ’s current long term debt ratings are shown below.  

Rating Agency

Standard & Poor’s

Fitch

Moody’s

Short Term

Long Term

A2

F2

P2

A-

A-

A3

Outlook

Stable

Stable

Stable

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

41

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.9  LIQUIDITY COVERAGE RATIO 

APRA requires ADIs to maintain a minimum 100% LCR.  The LCR requires sufficient High Quality Liquid Assets to meet net cash outflows over a 30 
day period, under a regulator defined liquidity stress scenario.  BOQ manages its LCR on a daily basis with a buffer above the regulatory minimum in 
line with the BOQ prescribed risk appetite and management ranges.  BOQ’s average LCR remained consistent over the August quarter at 129% (31 
May 2016 quarter: 129%).  The following table presents detailed information in respect of the average LCR composition for the two quarters.

BOQ  maintains  a  portfolio  of  high  quality,  diversified  liquid  assets  to  facilitate  balance  sheet  liquidity  needs  and  meet  internal  and  regulatory 
requirements.  Liquid assets comprise HQLA (cash, Australian Semi-Government and Commonwealth Government securities) and alternate liquid 
assets covered by the CLF from the Reserve Bank of Australia.  Assets eligible for the CLF include senior unsecured bank debt, covered bonds and 
residential mortgage backed securities (‘RMBS’) that are repo eligible with the Reserve Bank of Australia.

BOQ has a stable, diversified and resilient deposit and funding base that mitigates the chance of a liquidity stress event across various funding market 
conditions. BOQ utilises a range of funding tools including customer deposits, securitisation, short term and long term wholesale debt instruments. 
BOQ has increased customer funding over the period as part of its overall funding strategy. Bank lending is predominantly funded from stable funding 
sources with short term wholesale funding primarily used to manage timing mismatches and fund liquid assets.

The liquid assets composition has changed over the combined quarters with the allocation to HQLA increasing, now making up 72% of net cash 
outflows (29 February 2016: 64%).  Across the combined quarters net cash outflows have increased in line with balance sheet growth. 

BOQ does not have significant derivative exposures or currency exposures that could adversely affect its LCR.

42        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 20164.9  LIQUIDITY COVERAGE RATIO (CONTINUED)

Liquid Assets, of which

High quality liquid assets

Alternative liquid assets 

Total Liquid Assets

Cash Outflows

Average Quarterly Performance

August Quarter

May Quarter

Total 
Unweighted 
Value

$m

Total 
Weighted 
Value

$m

Total 
Unweighted 
Value 

$m

Total 
Weighted 
Value

$m

n/a

n/a

2,982

2,385

5,367

n/a

n/a

 3,014 

2,375 

5,389

 Customer deposits and deposits from small branch customers, of which

13,497

1,239

13,444

   stable deposits

   less stable deposits

 Unsecured wholesale funding, of which

   non-operational deposits

   unsecured debt

 Secured wholesale funding

 Additional requirements, of which

   outflows related to derivatives exposures and other collateral requirements

   credit and liquidity facilities

 Other contractual funding obligations

 Other contingent funding obligations

Total Cash Outflows

Cash Inflows

Inflows from fully performing exposures

Other cash inflows

Total Cash Inflows

Total Net Cash Outflows

Total Liquid Assets

Total Net Cash Outflows

Liquidity Coverage Ratio (%)

6,863

6,634

4,322

3,279

1,043

n/a

394

330

64

324

9,105

27,642

723

395

1,118

26,524

n/a

n/a

n/a

343

896

2,721

1,678

1,043

56

333

330

3

16

609

4,974

413

395

808

4,166

5,367

4,166

129%

6,419

7,025

4,211

3,116

1,095

n/a

423

319

104

369

8,528

26,975

750

515

1,265

25,710

n/a

n/a

n/a

1,325

321

1,004

2,756

1,661

1,095

65

324

319

5

53

598

5,121

433

515

948

4,173

5,389

4,173

129%

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

43

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016Dear Shareholder,

Please find attached our 2016 Remuneration Report.

This letter provides an overview and summary of  our policy, practice and its 
application to remuneration in 2016.

During the year the Board Chair and I again met with a number of shareholders 
and  their  advisors.  Feedback  from  these  meetings  has  been  central  to  the 
refinements made to the report, providing improved disclosure and explanation 
of the key components of our remuneration.

Our remuneration philosophy remains underpinned by a desire to attract and 
retain  quality  executives  and  directors,  to  align  with  the  short  and  medium 
term  rewards  for  our  shareholders,  and  to  incentivise  appropriate  long  term 
risk behaviours. 

The  outcomes  of  this  2016  review  of  Group  Executives  including  the  MD 
resulted in an increase in fixed pay of 3.7% (2015: 0%). For STI, the agreed 
awards  represent  a  reduction  of  15%  to  awards  made  in  2015  (In  2015  the 
comparative  amount  reduced  by  10%  as  compared  to  2014).  LTI  has  been 
agreed at the same percentage of fixed pay as 2015 albeit the awards have 
increased with increases in 2015 fixed pay

Overall, your Board has considered remuneration in light of a satisfactory year 
in a changing environment for banks. It is pleased with progress in a number 
of areas which are internal to the bank including systems, processes, business 
integration  and  risk  awareness.  The  Board  has  accepted  the  Committees’ 
remuneration recommendations as serving the best interests of shareholders in 
the short and medium term.

The  core  principles  upon  which  remuneration  is  based  have  remained 
unchanged in the 2016 financial year:

Yours sincerely 

David Willis

Chair BOQ Human Resources & Remuneration Committee 

CONTENTS 
1.  Summary of Key Management Personnel non-statutory remuneration 

Page

outcomes 2016 

2. Key Management Personnel & Governance 

3. Remuneration framework 

4. Remuneration outcomes 

5. Executive contracts 

6. Non-Executive Director remuneration 

7. Statutory tables 

45

46

48

51

54

55

55

•  Remuneration structure is appropriately balanced between fixed and at risk 
variable reward. For guidance, the mix is weighted approximately one third 
fixed pay, one third short term incentive and one third long term incentive;

•  We  do  not  make  cash  payments  to  executives  on  commencement  of 

employment with BOQ;

•  Key  performance  measures  covering  both  financial  and  non  financial 
targets are agreed for all executives at the commencement of the financial 
year;

•  Remuneration  outcomes  are  matched  to  independently  sourced  market 

data;

•  Short Term Incentive (‘STI’) is capped and over a certain amount a portion 

is deferred over two years;

• 

Long Term Incentive (‘LTI’) is capped and for senior executives is awarded 
by  way  of  Performance  Award  Rights  (‘PARs’)  at  face  value.  These  vest 
subject to Total Shareholder Return (‘TSR’) and Earnings Per Share (‘EPS’) 
growth hurdles;

• 

For senior executives departing BOQ unvested or deferred equity and cash 
remain on foot for the full vesting period;

• 

The Board has discretion on all remuneration outcomes.

In 2016, with the assistance of external advisors the Remuneration Committee 
undertook a review of the senior executive STI scheme. The Board subsequently 
approved the new scheme for the 2017 financial year. Changes further clarify 
the  KPIs  and  the  scoring  of  these,  provide  greater  flexibility  to  the  scoring 
range, and establish a guide to the Board overlay. The outcome is greater clarity 
for executives and more transparent scoring for the Board.

As part of its overall review of remuneration in 2016 the Committee agreed a 
capped pool for fixed pay increases at 2% (2015: 2.5%) and a bank wide STI 
pool of $17.5 million (2015: $20.1 million). 

In relation to senior executives and the Managing Director and Chief Executive 
Office (‘MD’) the Committee received verbal and written submissions from the 
MD  for  the  banks  Group  Executives  and  from  the  Board  Chair  for  the  MD. 
The  2016  increases  in  fixed  remuneration  were  considered  in  the  context  of 
market  comparators,  inflation,  job  scope  changes  and  the  history  of  each 
individual’s  fixed  pay  increases  over  the  past  3  years.    In  assessing  the  STI 
recommendations  the  Committee  had  regard  for  the  outcomes  produced  by 
the application of KPI scores to the 2016 scheme formula. It also considered 
a number of other factors relevant to the outcomes for shareholders but which 
were not contemplated in the KPIs set at the beginning of the 2016 financial 
period. These factors included actual as opposed to targeted results, short and 
medium term value created for shareholders, improved technology outcomes, 
successful business integration, improved product and pricing disciplines, and 
importantly enhanced risk systems and awareness. LTI has been considered by 
the committee on the basis of retention and potential.

44        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016SECTION 1. SUMMARY OF KEY MANAGEMENT PERSONNEL (‘KMP’) NON-STATUTORY REMUNERATION OUTCOMES 2016
This  Remuneration  Report  is  prepared  for  consideration  by  shareholders  at  the  2016  Annual  General  Meeting  of  the  Bank.  It  outlines  the  overall  remuneration 
strategy, framework and practices adopted by the Consolidated Entity for the period 1 September 2015 to 31 August 2016 and has been prepared in accordance 
with Section 300A of the Corporations Act 2001 and its regulations.

The table below provides shareholders with a view of non-statutory remuneration paid to and earned by KMP, pro-rated for service during the period up to 31 August 
2016. It includes fixed and short term variable remuneration and LTI grants that vested during the period. Information will differ from that provided in the statutory tables. 

Table 1 KMP Non-statutory Remuneration 

Base  
plus  
Superannuation (1) 
$

Maximum STI  
Potential (2) 
%

STI as % of 
Maximum 
STI Potential 
(3)

%

STI  
Paid as 
Cash (4) 
$

STI  
Deferred (5) 
$

2016  
Total STI 
Value  
$

Total Cash 
Payments in 
relation to the 
2016 year (6) 
$

Deferred  
Equity  
Awards 
Vested in the 
Period  (7) 
$

LTI Awards 
Vested in 
2016 (8)
$

Current KMP

Jon Sutton 

Matthew Baxby

Peter Deans

Belinda Jefferys (9)

Vimpi Juneja (9)

Anthony Rose

Michelle Thomsen

Donna-Maree Vinci

Brendan White

Former KMP

Karyn Munsie

1,293,678

596,245

649,138

315,805

383,638

647,509

393,487

563,448

637,548

150%

140%

100%

100%

100%

100%

100%

100%

140%

51%

56%

56%

47%

53%

58%

43%

60%

53%

500,000

235,000

187,500

72,500

100,000

187,500

85,000

170,000

237,500

500,000

235,000

187,500

72,500

100,000

187,500

85,000

170,000

237,500

1,000,000 

 1,793,678 

515,350

1,628,547

 470,000 

 375,000 

 145,000 

 200,000 

 375,000 

 170,000 

 340,000 

 475,000 

 831,245 

349,998

1,445,609

 836,638 

324,179

1,459,378

 388,305 

 483,638 

-

-

-

-

 835,009 

331,460

1,559,269

 478,487 

 733,448 

-

-

-

-

 875,048 

418,171

1,464,586

115,856

100%

-

-

-

-

115,856

164,858

-

Additional Information – Non-Statutory Remuneration Methodology

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

(7) 

 Base remuneration and superannuation make up an Executive’s fixed remuneration.

 The maximum STI is represented as a percentage of fixed remuneration. The minimum STI potential is zero.

 Total STI paid as a percentage of maximum STI potential.

  This is 50% of the 2016 STI for performance during the 12 months to 31 August 2016 (payable October 2016).

  This represents 50% of the 2016 STI award that is deferred until 1 October 2017 (50%) and 1 October 2018 (50%). The deferred awards are subject to Board review at the time of payment and are deferred into restricted 
shares subject to vesting conditions.

  This is the total $ value of cash STI, base and superannuation relating to 2016.

  The value of all deferred cash and /or equity awards (closing share price on vesting date) that vested during 2016 financial year. This excludes deferred equity awards granted in previous years which have not vested in 
financial year 2016. 

(8) 

 This relates to Performance Award Rights that vested during the financial year (closing share price on vesting date).

(9) 

 Amounts are pro-rated for Executives appointed during the period.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

45

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
 
SECTION 2. KEY MANAGEMENT PERSONNEL & GOVERNANCE

KMP include those Directors and Executives who have authority and responsibility for planning, directing and controlling the activities of the Bank and the Consolidated 
Entity.  The Group Executives and Directors for the financial year 2016 are shown in the table below. This includes newly appointed Directors and Group Executives 
and those that exited during the operating period.

Directors (Executive and Non-Executive)

Group Executives (Key Management Personnel)

Current

Roger Davis

Jon Sutton

Chairman (Non-Executive)

Matthew Baxby

Group Executive Retail Banking

 Managing Director and Chief Executive Officer (‘MD’)

Peter Deans

Chief Risk Officer (‘CRO’)

Bruce Carter

 Director (Non-Executive) 

Belinda Jefferys

Richard Haire

Director (Non-Executive)

Vimpi Juneja

 Group Executive People and Culture  
(Appointed 27 January 2016)

 Group Executive Product and Strategy  
(Appointed 9 November 2015)

John Lorimer 

Karen Penrose 

 Director (Non-Executive)  
(Appointed 29 January 2016)

 Director (Non-Executive)  
(Appointed 26 November 2015)

Anthony Rose

Chief Financial Officer (‘CFO’)

Michelle Thomsen

General Counsel and Company Secretary 

Margaret Seale

 Director (Non-Executive) 

Donna-Maree Vinci

Group Executive Chief Operations, Digital & 
Information Officer

Michelle Tredenick

Director (Non-Executive)

Brendan White

 Group Executive BOQ Business

David Willis

Former

Neil Berkett

Director (Non-Executive)

Director (Non-Executive)  
(Resigned 31 May 2016)

Carmel Gray

 Director (Non-Executive)  
(Resigned 26 November 2015)

Karyn Munsie

Group Executive Corporate Affairs, 
Investor Relations & Government  
Relations (Resigned 29 October 2015)

Remuneration is governed by principles, policy and oversight of the Human Resources & Remuneration Committee (‘HRRC’) in accordance with its Charter. The 
HRRC and Board may exercise discretion in accordance with parameters described below.

2.1 REMUNERATION PRINCIPLES

The remuneration principles applied are as follows:

• 

• 

Total reward is linked to performance and aligns to shareholder interests;

Fixed and total remuneration for each KMP is benchmarked to the market each year to ensure it remains competitive;

•  Key performance measures are determined for all Executives, covering both financial and non-financial targets;

• 

• 

• 

The Bank’s Long Term Incentive is awarded on the basis of a face value volume-weighted average share price and not using at-risk adjusted fair value;

Total remuneration for KMP is targeted to achieve a balanced mix between fixed, short term and long term variable at risk remuneration;

Variable remuneration is subject to deferral and/or clawback of unvested short term and long term incentives;

•  We do not make cash payments on commencement of employment as Executives; and

• 

The Board has discretion on all remuneration outcomes.

2.2  COMMITTEE CHARTER
Under the Consolidated Entity’s HRRC Charter, the Committee undertakes to do the following:

•  Conduct regular (at least biennial) reviews of the Consolidated Entity’s Remuneration Policy to ensure compliance with the Consolidated Entity’s objectives and 

risk management framework;

•  Review and provide recommendations to the Board on remuneration, recruitment, retention and termination policies for Group Executives;

•  Review  and  provide  annual 

for  Group  Executives  
(i.e. Managing Director and Chief Executive Officer and his or her direct reports) and all other Responsible Persons (as defined by the Australian Prudential 
Regulation Authority Prudential Standard CPS520 );

remuneration  arrangements 

recommendations 

the  Board  on 

individual 

the 

to 

•  Review and provide annual recommendations to the Board on the remuneration principles for employees in Finance and Legal and Risk; 

46        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 20162.   KEY MANAGEMENT PERSONNEL & GOVERNANCE (CONTINUED)
2.2  COMMITTEE CHARTER (CONTINUED)
•  Review and provide recommendations to the Board on the remuneration for all remaining groups of employees not otherwise specified; and

•  Consider and recommend Non-Executive Director (NED) remuneration, including to ensure that the structure of NED remuneration is clearly distinguished from 

that of Group Executives.

Where necessary, the Board seeks advice from independent experts and advisors, including Remuneration Consultants. Remuneration Consultants are engaged 
by the HRRC which ensures, upon engagement, that the appropriate level of independence exists from the Consolidated Entity’s Management. Reports provided by 
independent consultants are submitted directly to the Chairman of the HRRC. Where the consultant’s engagement requires a recommendation, the recommendation 
is provided to, and discussed directly with the Chairman of the HRRC in accordance with the requirements as set out under the Corporations Act 2001.

During the period the Committee engaged AON Hewitt to undertake a review of the STI Plan for 2017. Fees incurred with Aon Hewitt were $74,503.

Egan & Associates and Ernst & Young were engaged to provide external remuneration benchmarking information covering all remuneration elements of the KMP.  
Fees incurred with Egan & Associates were $51,282 and Ernst & Young were $116,613.

The Board is satsified that remuneration advice provided by these external advisers during the year was free from undue influence by members of the Group Executive 
to whom the advice related.

2.3   REMUNERATION POLICY

The Consolidated Entity’s Executive Reward Policy is designed to balance five objectives:

• 

Incentivise Executives to pursue the short and long-term goals of the Consolidated Entity within an appropriate risk control framework;

•  Demonstrate a clear relationship between Executive performance and remuneration; 

•  Align the interest of management with those of the shareholders;

•  Provide sufficient rewards to ensure the Consolidated Entity attracts and retains suitably qualified and experienced Executives; and

• 

Ensure that an element of these rewards is deferred to assist in appropriate risk based decision making and behaviour.

The  HRRC  monitors  and  reshapes  remuneration  programs  to  support  these  underlying  objectives,  responds  to  proposed  and  enacted  legislation  and  regulatory 
initiatives and, where appropriate, adjusts remuneration to reflect changes in the business cycle.

2.4   APPLICATION OF DISCRETION IN THE MANAGEMENT OF GROUP EXECUTIVE REMUNERATION

While the performance of Group Executives is assessed against a range of KPI measures, the Board and the HRRC recognise that there are a number of other 
factors which may be taken into account when considering the overall remuneration outcomes for each year. The HRRC may make discretionary adjustments to the 
remuneration outcomes for Group Executives that may impact their remuneration negatively or positively. Through this process, remuneration outcomes have been 
adjusted both positively and negatively in the past three years.

Criteria used by the HRRC to apply discretionary adjustments include:

• 

Factors either not known or relevant at the beginning of a financial year, which can impact performance positively or negatively during the course of the financial 
year; 

• 

The degree of ‘stretch’ implicit in the measures and targets, and the environment and market context in which the targets were set;

•  Whether the operating environment during the financial year was materially different than forecast and external analysts’ consensus estimates;
•  Consideration of short and medium term Total Shareholder Return (‘TSR’);
•  Comparison with the performance of the Group relative to its competitors;
• 

The emergence of any major positive or negative risk or reputational issues;

• 

The quality of the financial result as shown by its composition and consistency;

•  Whether leadership behaviours and BOQ values have been consistently demonstrated throughout the year; and

•  Any other matters that the Board and the HRRC deem to be relevant and which are not outlined above.

The  HRRC  reviews  performance  against  objectives  annually  and  applies  any  adjustments  it  considers  appropriate.  The  HRRC  then  recommends  remuneration 
outcomes for each Group Executive to the Board for approval.

SECTION 3. REMUNERATION FRAMEWORK

The remuneration structure in place for the Group Executives and Responsible Persons  is consistent with the Consolidated Entity’s Remuneration Policy, and is based 
on a total remuneration approach comprising an appropriate mix of fixed (salary and benefits) and variable at risk pay in the form of cash and equity-based incentives.

The components of the Executive remuneration structure are set out within this section. They are consistent with the reward strategy and reinforce the link between 
performance and reward, and alignment with shareholder interests. Changes to the current STI Plan will be implemented for 2017 are summarised in this section 
and a side by side analysis is provided to assist with understanding the changes.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

47

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
SECTION 3. REMUNERATION FRAMEWORK (CONTINUED)

3.1  CURRENT REMUNERATION FRAMEWORK 2016
Table 2 provides a summary of the components of remunertaion for KMP. It describes the at risk reward components applied in the financial year 2016 and includes 
reference to the relevant performance measure, at risk weighting of variable components and links between strategic pillars and performance. General conditions 
applied across all remuneration elements are detailed below in the descriptive table.

Table 2 - Remuneration Framework

Component

Performance Measure

At Risk Reward

Performance to Reward Link

Remuneration set at competitive levels, to attract, 
retain and engage key talent.  

Fixed remuneration level determined by role and 
responsibility, benchmarked internal and external 
relativities  and  contribution,  competencies  and 
capability of the position holder.

At Target % of FR:

Reward performance at Group level. 

MD: 90%

Line Roles: 75%

Functional Roles: 53%

At Maximum % of FR:

MD: 150%

Line Roles: 140%

Functional Roles: 
100%

The financial performance measures are chosen 
to  drive  financial  performance  and  result  in 
dividend and share price growth over time which 
aligns with shareholder interests.

Recognises  and  rewards  achievement  of  Group 
and  Divisional  goals  in  the  areas  of  earnings 
and  efficient  capital  application.  Division  and 
functional  area  goals  including  specific  financial 
and  non-financial  targets  aligned  to  delivery  of 
business strategy.

Drives  leadership  performance  and  behaviours 
consistent  with  achieving  the  Group’s  long  term 
objectives  in  areas  including  workplace  health 
and  safety,  diversity,  succession  and 
talent 
management.

All KMP

Grants  at  target  up  to 
100%  of  FR  but  may 
be  above  this,  subject 
to Board discretion.

Ensures a strong link to the creation of long term 
shareholder value. Metrics were chosen as vesting 
hurdles  as  they  provide  a  test  of  performance 
against  market  peers’  relative  performance  over 
three year vesting period. 

TSR is a measure of the entire return a shareholder 
would  derive  from  holding  an  entity’s  securities 
over a period, taking into account factors such as 
changes in the market value of the securities and 
dividends  paid  over  the  period.  The  Board  uses 
relative TSR performance as a measure because it 
reflects the returns made to shareholders relative 
to  other  comparable  securities  and  provides  a 
meaningful  reward  for  Executives  where  the 
Company outperforms peers.

Fixed Remuneration 
(‘FR’)

Key Result Areas and behaviours expected for the role 
are defined in the position description.

Salary & other benefits 
including superannuation.

+
Short Term Incentives 
(STI)
Annual at risk 
remuneration consisting 
of cash and deferred 
equity.

Deferral of 50% of 
the STI to equity once 
threshold of $100,000 
STI earned.

STI is earned based on performance against Group 
Financial and Individual Measures.

STI Plan is subject to gateway tests:

• 

Earnings Per Share (‘EPS’): 90% of budgeted 
basic EPS; and

•  Behavioural and risk metrics. 

Group Financial Measures Weighting:

• 

EPS : 15% - 20%

•  Cash Net Profit (‘NPAT’): 15% - 20%

Two year vesting period.

•  Cost to Income Ratio (‘CTI’): 10%

Distribution of weighting 
across financial 
performance metrics is 
determined by role.
+
Long Term Incentive 
(LTI)

Annual grant of equity 
delivered as performance 
award rights (‘PARs’) on 
a face value basis. 

Aggregated Individual Performance Measures: 50% 
- 60%. 
Combination of financial and non-financial metrics that 
are relevant to each Division and Functional area.

A shared diversity metric is included in each scorecard.

Metrics:

Relative TSR - 80% weighted

Comparator Group is companies in the ASX 200 
updated and reviewed for each grant year, excluding:

• 

• 

• 

all entities in the resources sector;

all real estate investment trusts;

all entities in the energy and utilities sector: and

Vesting period of three 
years.

• 

 telecommunications companies whose 
headquarters are offshore.
Vesting scale applied to this Tranche;

Subject to performance 
testing and clawback.

•  Minimum Hurdle 50th percentile performance = 

vesting of 50% of award.

•  Maximum vesting at 75th percentile performance 

= vesting of 100% of award.

EPS performance - 20% weighted

• 

EPS performance assessed on a relative basis 
against comparator group comprised of majors 
and regional banks.  

Vesting scale applied to this Tranche;

•  Minimum Hurdle 60th percentile performance = 

vesting of 50% of award.

•  Maximum vesting at 90th percentile performance 

= vesting of 100% of award.

= Target

Market competitive remuneration, with appropriately weighted at risk variable components aligned to shareholder interests.

48        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016SECTION 3. REMUNERATION FRAMEWORK (CONTINUED)

BOQ Group Executive - Other Conditions Applying to STI and LTI

STI Performance 
Measurement Framework

The measurement framework for each of the four measures noted above has four levels of performance, i.e. threshold, target, superior 
and exceptional. Generally target level performance aligns to the budget. Performance below threshold does not trigger STI for that 
metric.

Threshold

Target

Superior

Exceptional

This is a point below the 
target (i.e. budget) - which still 
represents an improvement on 
the prior year and is considered 
a satisfactory performance for 
the year.

Target is defined by the 
business budget which is 
approved by the Board and 
must reflect the full set of 
financial and non-financial 
strategic measures.

Superior is when, on top of the 
approved Target, ‘stretch’ goals 
are delivered. Stretch goals are 
also approved by the Board.

When the individual and 
Consolidated Entity’s 
performance is deemed 
exceptional across the board, 
the maximum of the STI range 
may apply.

1. STI Performance Period

Performance  will  be  assessed  over  the  financial  year.  Payments  under  the  STI  Plan  will  generally  be  made  in  October,  following 
assessment of performance over the relevant performance period and based on audited results.

2. STI Deferral

For any STI payment to KMP exceeding $100,000, 50% of the total amount awarded is deferred as restricted shares (ordinary BOQ 
shares held by a trustee on behalf of participants and subject to disposal restrictions). 
The restricted shares will be released to the individual at the end of the deferral period subject to continued employment and the Board 
determining that no forfeiture events have occurred. 

3. Dividends

Group Executives who hold restricted shares as part of deferred STI accrue dividends. 

4. Forfeiture and  
    Clawback applied to 
    STI and LTI

The Board retains discretion to determine what constitutes a clawback event and such events can include breaches of risk KPIs and 
required behaviours, departure to a direct competitor and instances where there has been a material misstatement in the financial 
statements. The STI award and / or any deferred component or equity grant under LTI will only be awarded to Group Executives who 
are employed by the Consolidated Entity at the relevant STI payment date and who have not given notice of resignation prior to this 
date.  Once  awarded,  restricted shares or LTI equity grants remain subject to disposal restrictions and will be forfeited where  the 
participant:

1.  Resigns in order to take up employment with a defined competitor;

2.  Takes up employment with a direct competitor within three months of ceasing employment;

3.   Ceases  employment  by  reason  of  summary  dismissal  or  for  reasons  associated  with  a  breach  of  their  Agreement  or  other 

employment  terms or any policy of the Company or a related Company; 

4.   Is deemed by the Board to have committed an act of fraud, material misstatement, financial mismanagement, gross misconduct  

or a serious breach of their duties and obligations in relation to the Company’s affairs;

5.   The deferred portion of a Group Executive’s STI award may also be forfeited where the Board determines that risk conditions have 

not been met during the deferral period. Advice may be sought from the Chief Risk Officer in making this determination;

6.   Where an exiting Group Executive satisfies ‘good leaver’ conditions, unvested awards of deferred STI and LTI may remain on foot  

subject to forfeiture and clawback, future performance testing and vesting at the anniversary date. 

In  the  event  of  a  change  of  control,  all  STIs  will  either  remain  on  foot  or  be  paid  out  on  a  pro  rata  basis  or  in  full  (depending 
on  the  circumstances).  The  restriction  on  deferred  STI  (restricted  shares)  will  either  remain  on  foot  or  be  lifted  depending  on  the 
circumstances of the change in control. Any such decision will be at the Board’s discretion.

5. Change of Control

3.2  REMUNERATION MIX ILLUSTRATION

The distribution of remuneration elements for Group Executives is designed to provide a balanced weighting between fixed, short term and long term variable at 
risk remuneration.  The remuneration mix for the MD and the Group Executives differs.  The targeted remuneration mix below is a representative illustration.  The 
distribution between components is assessed by the Board annually against the targeted remuneration mix. The current remuneration mix is deemed appropriately 
weighted. 

CEO & Managing Director

Group Executive Line

Group Executive Function

%

%

%

20%

0%

%

%

%

%

%

%

%

%

%

40%

60%

80%

100%

Fixed Remuneration

Target STI (Cash)

Target STI (Deferred)

LTI (Opportunity)

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

49

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
 
 
 
50        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016SECTION 3. REMUNERATION FRAMEWORK (CONTINUED)3.3 CHANGES TO REMUNERATION FRAMEWORK 2017Following a review of the Group Executive STI Plan commissioned by the HRRC, changes have been approved to the STI Plan for the financial year 2017.  The table below provides a summary of the changes relative to the current Plan. The Plan design changes reflect contemporary market practice and improve the performance and reward link and alignment to shareholder interests.Table 3- Changes to Remuneration FrameworkPlan ComponentCurrent KMP STI Plan Financial Year 2016Revised KMP STI Plan Financial Year 2017Eligible Participants• Only KMP participate. • Remains the same.Plan Mechanics• Additive model based on Group result plus individual result. • Each component assessed separately and added to determine final STI amount.• Multiplicative model based on Group result multiplied by Individual result to determine STI outcome. • Change to multiplicative model allows for greater sensitivity of outcomes across the performance range and moderates the need for discretionary adjustment of final STI award.• Performance against Group results assessed and then individual assessed result acts as an accelerator/moderator to determine final STI amount.• Below Threshold outcome in either Group or Individual final performance rating results in zero STI payment.STI Plan Gateway• Achieve 90% of budgeted basic EPS and satisfy behavioural risk gateway to trigger plan operation.• Gateways remain the same.STI % Opportunity• Expressed as a percentage of fixed remuneration.• Differentiated opportunity for MD, Line & Functional roles.• Earning opportunity expressed over a four point rating scale. • Tested market relativity and STI % opportunity was determined to be competitive and consistent with market – no change to Target or maximum STI percentages.• Aligned to probability modelling with a minor change to STI opportunity at Superior performance level.• STI opportunity now expressed over a five point rating scale.Performance Range – Determining Outputs• Budget provides the reference point at target to develop Group performance outputs for metrics over the four point scale.• Performance outputs defined across the five point performance ranges.• Outputs for Group metrics at each performance level are informed by market context, BOQ budget and overlayed with external analysts consensus forecasts and historical performance.Performance Metrics• Three Group performance metrics of Cash NPAT, Earnings per Share (‘EPS’) and Cash Cost to Income (‘CTI’) ratio.• Individual metrics set in consultation with MD and reflect area of focus aligned to business strategy.• Individual metrics include a diversity target.• Group metrics have been expanded to five, equally weighted and shared to foster focus on collegiate achievement at Group Executive level.• Financial metrics include Cash NPAT, Return on Equity (‘ROE’), CTI ratio and two credit risk measures under a Risk metric.• Non-financial Group metrics included for Customer Satisfaction, measured by a blended Net Promoter Score (‘NPS’).• Individual metrics focus on Line or Functional area outputs and include a shared culture metric that includes assessment of engagement, diversity, safety and alignment to BOQ values.Board Discretion• Board has discretion over the Plan and its outcomes.• Remains the same.  SECTION 4. REMUNERATION OUTCOMES

Linking company performance to remuneration outcomes is a key reward principle of BOQ.  The following narrative and tables illustrate how the remuneration outcomes for 
the financial year 2016, including those that are cash and equity based, operate in alignment with performance of the Company and alignment with shareholder interests. 

4.1   FIXED REMUNERATION CHANGES FINANCIAL Y EAR 2016 

Increases to fixed remuneration for individual KMP for the financial year 2016 are referenced in Table 4. Consultants Ernst & Young and Egan & Associates were 
commissioned to undertake a benchmarking review of Executive remuneration. 

Fixed remuneration for select KMP was increased to reflect the following: change in size and scope of role; relativity to market benchmarks; and consideration of 
increases over the past few years.

Table 4- Fixed Remuneration Changes Financial Year 2016

Position Title

Current-  KMP

Current Fixed 
Remuneration

Percentage 
Change in Fixed 
Remuneration

Revised Fixed 
Remuneration

Jon Sutton 

Managing Director and Chief Executive Officer

1,300,000

Matthew Baxby

Group Executive Retail Banking

Peter Deans (1)

Chief Risk Officer

Belinda Jefferys (2)

Group Executive People and Culture

Vimpi Juneja 

Group Executive Product and Strategy

Anthony Rose

Chief Financial Officer

Michelle Thomsen

General Counsel and Company Secretary

Donna-Maree Vinci

Group Executive Chief Operations, Digital & Information Officer

Brendan White

Former- KMP

Karyn Munsie

Group Executive BOQ Business

Group Executive Corporate Affairs, Investor Relations & Government 
Relations

600,000

675,000

525,000

470,000

650,000

395,000

570,000

640,000

440,000

-

9%

-

-

7%

9%

2%

2%

8%

-

1,300,000

655,000

675,000

525,000

505,000

710,000

403,000

580,000

690,000

-

(1) 

(2) 

 Peter Deans Chief Risk Officer has been awarded an additional 10 days annual leave with a value of $25,962 which represents 4% of the current fixed remuneration. 

 Belinda Jefferys Group Executive People and Culture has been awarded an additional 10 days annual leave with a value of $20,192 which represents 4% of the current fixed remuneration.

4.2  LINKING PERFORMANCE & REWARD OUTCOMES

The Board reviewed the Consolidated Entity’s performance and the performance of each Group Executive against the Group and individual performance measures 
identified for 2016 STI Plan. While the key metric of Cash Cost to Income ratio did not meet target performance levels and Cash NPAT and EPS were just below 
target, overall performance of the Group was improved over the previous period in a difficult operating environment.  Significant individual contributions ensured that 
key elements of the business strategy were delivered or exceeded.

The key financial and non-financial objectives for the Group Executives in the financial year 2016, with commentary on key highlights, are provided below. Table 5 
provides a view of key business metrics over the past five years.

Table 5- Consolidated Entity Performance

5 Year Company Performance

Statutory net profit/(loss) after tax

Cash net profit after tax (‘NPAT’) (1)

Cash Basic earnings per share (‘EPS’) (1)

Cash cost to income ratio  (‘CTI’) (1)

Share price at balance sheet date

Value of Dividends paid

(1) 

 Non-statutory measures are not subject to audit.

2016

2015

2014

2013

2012

$338m

$360m

95.6c

46.8%

$10.55

$300m

$318m

$357m

97.3c

46.0%

$12.67

$272m

$261m

$301m

89.5c

43.9%

$12.58

$216m

$186m

$251m

78.1c

44.3%

$9.60

$180m

$(17m)

$31m

7.9c

45.7%

$7.55

$152m

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

51

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
SECTION 4. REMUNERATION OUTCOMES (CONTINUED)

4.3 LINKING PERFORMANCE & REWARD 

Table 6 is a summary of the Group financial and non-financial measures that were assessed in determining STI amounts for Group Executives for the financial year 
2016.  It describes the link to BOQ strategic pillars, the measure and weightings that were used as inputs and an assessment of performances achieved to determine 
the financial year 2016 STI amounts earned by KMP.

Table 6- Linking Performance and Reward (1)

Strategic Pillar

Measure

Grow the Right Way

Cash Basic EPS

STI Plan Weighting

MD

20%

Group 
Executive

FY16 Key 
Achievements

15%

Above Threshold

Triggered

KPI Outcomes Described

EPS result of 95.6c which is just below target and 
at  the  low  end  of  consensus. This  is  affected  by 
restructure provision taken above the line.

Grow the Right Way

Cash NPAT

20%

15%

Above Threshold – 
Close to Target

Full year Cash NPAT at $360m, is below Target and 
above FY15 result of $357m.

Cash CTI

10%

10%

Below Threshold

Triggered

There’s Always a 
Better Way

Customer in Charge

Loved Like No Other

Individual Measures 
including:

50%

60%

•  Net Promoter Score

• 

Financial and 
nonfunctional metrics

•  Diversity

•  Safety Performance

•  Risk

Did Not Trigger

Achieved between 
Target and Superior 
levels of performance  
across all individual 
Key Performance 
Indicators.

Triggered

CTI  ratio  at  46.8%.  Excluding  one-off  items  the 
CTI result is 45.5% which is slightly below target 
performance.

Net promoter score achieved above target.

Diversity  targets  exceeded  for  full  year  at  Group 
level.

Other  financial  metrics  such  as  loan  impairment 
expense  and  funding  ratio  were  achieved  above 
target.

Safety  performance  achieved  at  an  exceptional 
level above Target.

Individual  measures  related  to  implementation  of 
improvement  programs  all  achieved  above  target 
expectations with a time/cost bias.

(1) 

 Non-statutory measures are not subject to audit. 

Overall, the individual performances of Group Executives were judged to be in the range of Target to Superior. Based on this level of organisational and individual 
performance reported for the 2016 financial year, the Board approved Group Executive STI payments at between 43% and 60% of their maximum STI opportunity. 
Table 7 is a summary of the STI outcomes for disclosure of individual STI payments for the financial year 2016 and the percentage relative to STI maximums.

4.4 STI OUTCOMES FINANCIAL Y EAR 2015 - FINANCIAL Y EAR 2016

STI  payments  were  based  on  achievement  of  Group  financial  performance  metrics  in  the  financial  year  2016  and  individual  contribution.  To  reinforce  the 
performance and reward link, STI awards for KMP for financial year 2016 are below those determined for financial year 2015.  Data for both years is provided 
for comparative purposes. Note that new KMP in the 2016 financial year did not receive an STI award in financial year 2015.

52        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 201651%

56%

56%

47%

53%

58%

43%

60%

53%

SECTION 4. REMUNERATION OUTCOMES (CONTINUED)

Table 7- STI Outcomes

Fixed 
Remuneration

Position Title

FY16

Current -KMP

STI Awarded FY15

STI Award FY16

STI Award

 Total 

$ Value

STI as % of 
Maximum 
STI Potential

STI Award

Total 

$ Value

STI as % of 
Maximum 
STI Potential

Jon Sutton 

Managing Director and Chief Executive Officer

1,300,000

1,200,000

Matthew Baxby

Group Executive Retail Banking

Peter Deans

Chief Risk Officer

Belinda Jefferys (1)

Group Executive People and Culture

Vimpi Juneja (1)

Group Executive Product and Strategy

Anthony Rose

Chief Financial Officer

Michelle Thomsen (2)

General Counsel and Company Secretary

Donna-Maree Vinci

Group Executive Chief Operations, Digital & 
Information Officer

600,000

675,000

525,000

470,000

650,000

395,000

570,000

470,000

470,000

-

-

470,000

185,000

64%

59%

70%

-

-

72%

47%

1,000,000

470,000

375,000

145,000

200,000

375,000

170,000

-

-

340,000

Brendan White

Group Executive BOQ Business

640,000

610,000

68%

475,000

Former -KMP

Karyn Munsie

Group Executive Corporate Affairs, Investor 
Relations & Government Relations

440,000

320,000

73%

-

-

(1) 

  STI as a percentage of maximum STI potential has been pro-rated for executives appointed during the period.

(2) 

  FY15 STI award is a contractual obligation for the first year of employment. 

4.5. LONG TERM INCENTIVE

VESTING OF LTI IN FINANCIAL Y EAR 2016

A description of the LTI Plan and PARs including grants, vesting arrangements and performance testing conditions is summarised in Table 2 on page 48.  PARs that 
were granted under the LTI Plan in prior years vested during the current financial year, in line with the relevant Plan Rules. Details are set out in the table below.

The 2012 LTI grant had only one performance hurdle of relative TSR.  At the date of performance testing and at the vesting date, qualifying KMP were not subject 
to performance review due to any adverse risk behaviours. The statutory tables in Section 7 set out the LTI awards that vested to qualifying KMP during the period

LTI OUTCOMES FINANCIAL Y EAR 2015 - FINANCIAL Y EAR 2016

Grant Date

Performance Period

Vesting Hurdle

Performance Outcome

18/12/12

3 years

TSR ranking of at least 50th 
percentile.

BOQ TSR achieved ranking above the 75th 
percentile triggering maximum vesting.

Vesting % of 
awards

100%

LTI GRANTS FINANCIAL Y EAR 2016

In accordance with remuneration policy and practice the following grants are proposed for the current year. The table below summarises LTI grants, dates and 
performance period. Note that the intended MD grant is subject to shareholder approval at the AGM. The number of PARs granted is determined by applying a five 
day volume weighted average price (‘VWAP’) to determine the face value of the PARs at grant date. The VWAP period commences on the day following announcement 
of the full year results.

Grant Date

18/10/16

Performance Period

Tranche %

Hurdle

3 years

TSR 80%

3 years

EPS 20%

BOQ  relative TSR  ranking  at  or  above  50th  percentile  triggers  50%  vesting 
of  the  award  tranche  up  to  BOQ  relative TSR  ranking  at  or  above  the  75th 
percentile triggering 100% vesting of the award tranche.

BOQ relative EPS ranking at or above the 60th percentile triggers 50% vesting 
of  the  award  tranche  up  to  BOQ  relative  EPS  ranking  at  or  above  the  90th 
percentile triggering 100% vesting of the award tranche.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

53

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016SECTION 5. EXECUTIVE CONTRACTS

The remuneration and terms of Group Executives are formalised in their employment agreements. Each of these employment agreements provide for the payment of 
fixed and performance-based remuneration, superannuation and other benefits such as statutory leave entitlements. 

Table 8 - Group Executives’ Notice Periods

KMP

Jon Sutton

Position Title

Managing Director and Chief Executive 
Officer

Term of  
Agreement

Fixed Annual  
Remuneration 
$

Notice 
Period  
by Executive

Notice 
Period by the 
Consolidated 
Entity

Open

1,300,000

9 months

9 months

Matthew Baxby

Group Executive Retail Banking

Open

600,000

3 months

3 months

Peter Deans

Chief Risk Officer

Open

675,000

3 months

3 months

Belinda Jefferys

Group Executive People and Culture

Open

525,000

3 months

3 months

Vimpi Juneja

Group Executive Product and Strategy

Open

470,000

3 months

3 months

Anthony Rose

Chief Financial Officer

Open

650,000

3 months

3 months

Michelle Thomsen

General Counsel and Company 
Secretary

Open

395,000

3 months

3 months

Donna-Maree Vinci Group Executive Chief Operations, Digital 
& Information Officer

Open

570,000

3 months

3 months

Brendan White

Group Executive BOQ Business

Open

640,000

3 months

3 months

Former KMP:

Karyn Munsie

Group Executive Corporate Affairs, 
Investor Relations & Government  
Relations

Open

440,000

3 months

3 months

Termination Payment

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

6 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

9 months base pay 
(including notice 
period).

54        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016SECTION 6.  NON-EXECUTIVE DIRECTOR REMUNERATION

REMUNERATION FRAMEWORK

Non-Executive Directors’ (‘NEDs’) fees are set to attract and retain individuals of appropriate calibre to the BOQ Board and Committees. Fees are reviewed annually 
by the HRRC having regard to advice provided by independent remuneration consultants.

The  Chairman’s  fees  are  determined  independently  of  the  fees  of  other  Directors  and  are  also  based  upon  information  provided  by  independent  remuneration 
consultants. The Chairman is not present at any discussions relating to the determination of his own remuneration.

In order to maintain independence and impartiality, Non-Executive Directors do not receive any performance-related remuneration.

FEE POOL

NED fees are determined within an aggregate fee pool limit. The pool currently stands at $2,600,000 (inclusive of superannuation) and was approved by shareholders 
on 27 November 2013. An increase in the fee pool is proposed and will be subject to shareholder approval at the 2016 AGM.  This increase is proposed principally 
to allow the Board flexibility in dealing with changes to its size and composition, ensuring the best mix of experience and skills whilst providing competitively based 
reward. During the course of the 2016 year, two Directors resigned from the Board and two were appointed to the Board, bringing the Board membership to nine.

Fees paid to directors were last increased during the 2014 financial year (the first increase since 2010), in line with recommendations made by an independent 
remuneration specialist. These fees for the 2016 financial year are set out in the table below. The Board engaged Egan & Associates to provide a view of the current 
fee levels and based on this advice, will seek shareholder approval at the AGM for a 5% increase to Board and Committee fees for the 2017 year

DIRECTORS’ ANNUAL FEES 

The current NEDs’ fees comprise:

Table 9 - Directors’ annual fees

Directors’ Annual Fees

Fixed component of remuneration for Directors (1)

Chairman (2)

Additional remuneration is paid to Non-Executive Directors for Committee work:

St Andrews’ Board of Directors (3)

Audit Committee

Risk Committee

Nomination & Governance Committee

Human Resources & Remuneration Committee

Investment Committee (4)

Due Diligence Committee (4)

Information Technology Committee

01/09/15 - 31/08/16 
Chairman/Committee Chair 
$

01/09/15 - 31/08/16
Directors/Committee Members 
$

-

400,000

-

45,000

45,000

15,000

35,000

2,250

2,250

35,000

150,000

-

45,000

22,500

22,500

10,000

17,500

1,500

1,500

17,500

(1) 

(2) 

(3) 

(4) 

 Directors receive one fee for serving on Bank and subsidiary entity Committees. A separate fee is received for serving on the St Andrews Board.

 The Chairman receives no additional remuneration for involvement with Committees.

David Willis is also a member of the St Andrew’s Board of Directors.

 Per meeting.

NED REMUNERATION FRAMEWORK

NEDs do not receive shares, award rights or share options.

NEDs are not provided with retirement benefits apart from statutory superannuation. 

SECTION 7. STATUTORY TABLES

7.1  STATUTORY DISCLOSURES

The following tables include details of the nature and amount, as required by the Corporations Act 2001, of each major element of the remuneration of each Director 
and Group Executive of the Consolidated Entity, calculated in accordance with accounting standards. 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

55

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016%
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Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

57

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
7.2  EQUITY HELD BY GROUP EXECUTIVES

The movement during the 2016 financial year in the number of rights over ordinary shares held by each Group Executive as part of their remuneration, are as follows:

TABLE 12 - MOVEMENT IN RIGHTS HELD BY GROUP EXECUTIVES DURING THE FINANCIAL Y EAR 2016

Group Executive

Type

Grant Date

Movements during the 2016 Financial Year

Share Price 
at Grant  
Date   
$

Balance at  
1 Sep 2015 Granted (1)

Exercised

Lapsed

Balance at  
31 August 
2016  (1) (2)

Vested during 
the Year (3) 
 (%)

Forfeited 
during the 
Year 
(%)

7.48

7.26

7.26

11.43

11.43

11.43

11.70

11.70

13.02

13.02

7.44

7.26

7.26

11.43

11.43

11.43

11.70

11.70

13.02

13.02

6.89

7.26

7.26

11.43

11.43

11.43

11.70

11.70

13.02

13.02

10.55

10.55

13.02

13.02

74,627

3,505

56,075

60,189

7,223

15,799

58,084

33,191

-

-

-

-

-

-

45,637

74,627

3,505

56,075

-

2,708

15,799

-

-

16,595

-

-

97,774

46,932

73,964

2,629

42,056

45,142

4,064

10,660

43,563

22,819

-

-

-

-

-

-

-

-

-

-

44,194

18,382

69,061

3,087

48,064

51,591

4,644

9,069

53,935

20,744

-

-

-

-

-

-

-

-

-

-

-

-

-

-

52,798

18,382

45,681

10,963

2,460

23,466

-

-

73,964

2,629

42,056

-

1,523

10,660

-

11,409

-

-

69,061

3,087

48,064

-

1,741

9,069

-

10,372

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

60,189

4,515

-

103,721

16,596

97,774

46,932

-

-

-

45,142

2,541

-

43,563

11,410

44,194

18,382

-

-

-

51,591

2,903

,

53,935

10,372

52,798

18,382

45,681

10,963

2,460

23,466

100%

50%

100%

-

30%

50%

-

50%

-

-

100%

50%

100%

-

30%

50%

-

50%

-

-

100%

50%

100%

-

30%

50%

-

50%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Current

Jon Sutton

Matthew Baxby

Peter Deans

2012 PARs

2012 DARs

2012 PARs

2013 PARs

2013 DARs

26/02/2012

18/12/2012

18/12/2012

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted Shares

16/12/2014

2015 PARs

15/12/2015

Restricted Shares

15/12/2015

2012 PARs

2012 DARs

2012 PARs

2013 PARs

2013 DARs

01/02/2012

18/12/2012

18/12/2012

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted Shares

16/12/2014

2015 PARs

15/12/2015

Restricted Shares

15/12/2015

2012 PARs

2012 DARs

2012 PARs

2013 PARs

2013 DARs

10/05/2012

18/12/2012

18/12/2012

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted Shares

16/12/2014

2015 PARs

15/12/2015

Restricted Shares

15/12/2015

Belinda Jefferys

2016  PARs

29/02/2016

Vimpi Juneja

Restricted Shares

29/02/2016

2015 DARs

2015 PARs

15/12/2015

15/12/2015

(1) 

(2) 

(3) 

  This represents the maximum number of award rights that may vest to each Executive.

  Balance amounts as at 31 August 2016 are unvested and not yet exercisable.

  Percentage of initial rights granted.

58        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
7.2  EQUITY HELD BY GROUP EXECUTIVES (CONTINUED)

TABLE 12 - MOVEMENT IN RIGHTS HELD BY GROUP EXECUTIVES DURING THE FINANCIAL Y EAR 2016 

Group Executive

Type

Grant Date

Movements during the 2016 Financial Year

Share Price 
at Grant  
Date   
$

Balance at  
1 Sep 2015 Granted (1)

Exercised

Lapsed

Balance at  
31 August 
2016  (1) (2)

Vested during 
the Year (3) 
 (%)

Forfeited 
during the 
Year 
(%)

Current

Anthony Rose

2012 PARs

2012 DARs

2012 PARs

2013 PARs

2013 DARs

29/02/2012

18/12/2012

18/12/2012

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted shares

16/12/2014

2015 PARs

15/12/2015

Restricted shares

15/12/2015

Michelle Thomsen

2015 PARs

15/12/2015

Restricted shares

15/12/2015

Donna-Maree Vinci

2015 PARs

15/12/2015

Restricted shares

15/12/2015

Brendan White

Former

Karyn Munsie

2016 PARs

2012 PARs

2012 DARs

2012 PARs

2013 PARs

2013 DARs

29/02/2016

10/02/2012

18/12/2012

18/12/2012

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted shares

16/12/2014

2015 PARs

15/12/2015

Restricted shares

15/12/2015

2013 PARs

2013 DARs

16/12/2013

16/12/2013

Restricted shares

16/12/2013

2014 PARs

16/12/2014

Restricted shares

16/12/2014

(1) 

(2) 

(3) 

  This represents the maximum number of award rights that may vest to each Executive.

  Balance amounts as at 31 August 2016 are unvested and not yet exercisable.

  Percentage of initial rights granted.

7.34

7.26

7.26

11.43

11.43

11.43

11.70

11.70

13.02

13.02

13.02

13.02

13.02

13.02

10.55

7.33

7.26

7.26

11.43

11.43

11.43

11.70

11.70

13.02

13.02

11.43

11.43

11.43

11.70

11.70

75,075

3,129

50,067

53,740

4,837

9,189

51,860

21,366

-

-

-

-

-

-

-

-

75,075

3,129

50,067

-

1,813

9,189

-

10,683

-

-

-

-

-

-

-

50,843

18,382

30,897

7,235

44,585

12,593

52,076

67,476

3,129

50,067

51,591

4,644

12,354

49,786

28,212

-

-

-

-

-

-

-

-

-

-

50,061

23,857

37,833

4,540

5,541

36,510

13,691

-

-

-

-

-

-

-

-

-

-

-

-

67,476

3,129

50,067

-

1,741

12,354

-

14,106

-

-

-

-

5,541

-

6,845

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,540

-

-

-

-

-

-

53,740

3,024

-

51,860

10,683

50,843

18,382

30,897

7,235

44,585

12,593

52,076

-

-

-

51,591

2,903

-

49,786

14,106

50,061

23,857

37,833

-

-

36,510

6,846

100%

50%

100%

30%

50%

-

50%

-

-

-

-

-

-

-

100%

50%

100%

-

30%

50%

-

50%

-

-

-

-

50%

-

50%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

100%

-

-

-

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

59

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
7.2  EQUITY HELD BY GROUP EXECUTIVES (CONTINUED)

The table below shows the total value of any rights that were granted, exercised or lapsed to Group Executives.

TABLE 13 - VALUE OF RIGHTS HELD BY GROUP EXECUTIVES DURING THE FINANCIAL Y EAR 2016

Group  
Executive

Current

Grant

Grant Date

Fair Value  
per Right  
at Grant  
Date 
$

Value at  
Grant Date 
$ (1)

Exercise Date

Share Price at 
Exercise Date  
$ (2)

Value at 
Exercise  
Date 
$ (3)

Expiry / 
Lapsing  
Date

Value at  
Expiry /  
Lapsing  
Date 
$

Jon Sutton

2012 DARs

26/02/2012

6.60

413,734

01/05/2013

2012 PARs

26/02/2012

Restricted shares

26/02/2012

5.18

6.70

386,568

27/10/2015

700,000

05/01/2013

07/05/2014

07/07/2013

05/01/2014

2012 DARs

18/12/2012

6.20

43,456

05/02/2014

02/01/2015

18/12/2015

2012 PARs

2013 PARs

2013 DARs

18/12/2012

1.74 (4)

97,571

27/10/2015

16/12/2013

16/12/2013

7.63

10.38

459,242

-

93,711

02/01/2015

Restricted shares

16/12/2013

11.43

361,177

16/12/2014

18/12/2015

2014 PARs

16/12/2014

Restricted shares

16/12/2014

2015 PARs

15/12/2015

Restricted shares

15/12/2015

Matthew Baxby 2012 DARs

01/02/2012

2012 PARs

2012 DARs

01/02/2012

18/12/2012

6.13

11.70

7.67

13.02

6.60

5.18

6.20

16/12/2015

635,810

-

749,927

611,055

-

-

244,081

30/10/2013

09/07/2014

383,134

27/10/2015

32,593

09/07/2014

30/12/2014

31/12/2015

388,335

16/12/2015

13.31

220,879

16/12/2024

9.93

11.95

12.98

7.61

8.88

12.23

10.84

12.20

13.55

13.76

-

12.20

13.55

11.70

13.31

-

311,246

05/05/2017

374,549

05/05/2017

968,658

16/12/2017

227,166

09/01/2014

397,611

09/01/2014

365,078

09/01/2014 

15.187

25,657

47,493

18/12/2017

18/12/2017 

18/12/2017 

771,592

18/12/2017 

-

16/12/2018

22,021

36,693

16/12/2018 

16/12/2018 

184,860

16/12/2015

210,285

16/12/2015

-

16/12/2019

-

-

11.96

12.15

13.76

12.15

12.20

13.94

13.76

-

12.20

13.94

11.70

13.31

-

-

-

16/12/2020

16/12/2025

221,152

05/05/2017

224,666

05/05/2017

1,017,745

16/12/2017

12,770

19,239

36,648

18/12/2017

18/12/2017

18/12/2017 

578,691

18/12/2017 

-

16/12/2018

12,383

21,231

16/12/2018 

16/12/2018 

124,722

16/12/2015

141,885

16/12/2015

-

16/12/2019

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2012 PARs

2013 PARs

2013 DARs

18/12/2012

1.74 (4)

73,177

27/10/2015

16/12/2013

16/12/2013

7.63

10.38

344,433

-

52,720

30/12/2014

Restricted shares

16/12/2013

11.43

243,688

16/12/2014

31/12/2015

16/12/2015

267,041

-

2014 PARs

16/12/2014

Restricted shares

16/12/2014

2015 PARs

15/12/2015

Restricted shares

15/12/2015

6.13

11.70

7.67

13.02

266,982

16/12/2015

13.31

151,854

16/12/2024

338,968

239,334

-

-

-

-

-

-

16/12/2020

16/12/2025

(1) 

(2) 

(3) 

(4) 

Represents rights held at 1 September 2015 or granted during the 2016 financial year.

Closing share price on exercise date of rights that have a nil exercise price.

Closing share price on exercise date multiplied by the number of rights exercised during the year.

 The fair value as based on a valuation period from 18 October 2012 to grant date. The Bank’s total shareholder return over this period was below the peer group, decreasing the vesting probability and reducing the fair value 
calculation.

60        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
7.2  EQUITY HELD BY GROUP EXECUTIVES (CONTINUED) 

TABLE 13- VALUE OF RIGHTS HELD BY GROUP EXECUTIVES DURING FY 2016 

Fair Value  
per Right  
at Grant  
Date 
$

Grant Date

Value at  
Grant Date 
$ (1)

Exercise Date

Share Price at 
Exercise Date  
$ (2)

Value at 
Exercise  
Date 
$ (3)

Expiry / 
Lapsing  
Date

Value at  
Expiry /  
Lapsing  
Date 
$

Group  
Executive

Current

Peter Deans

2012 PARs

10/05/2012

2012 DARs

18/12/2012

3.70

6.20

255,526

27/10/2015

38,273

30/10/2014

2012 PARs

18/12/2012

2013 PARs

16/12/2013

2013 DARs

16/12/2013

1.74 (4)

7.63

10.38

28/01/2015

18/12/2015

83,631

27/10/2015

393,639

-

60,246

28/01/2015

18/12/2015

Restricted shares 16/12/2013

11.43

207,317

16/12/2014

13.76

12.66

12.37

13.55

13.76

-

12.37

13.55

11.70

13.31

-

950,279

16/12/2017

15,622

22,909

41,829

18/12/2017

18/12/2017

18/12/2017 

661,361

16/12/2017 

-

16/12/2018

14,349

23,591

16/12/2018 

16/12/2018 

106,107

16/12/2015

120,708

16/12/2015

-

16/12/2019

16/12/2015

330,622

-

242,705

16/12/2015

13.31

138,051

16/12/2024

404,961

239,334

350,373

142,738

28,807

179,984

-

-

-

-

-

-

198,198

30/10/2013

25/07/2014

388,888

27/10/2015

38,800

15/01/2014

08/01/2015

26/02/2016

87,117

28/10/2015

410,036

16/12/2014

62,757

08/01/2015

26/02/2016

210,072

16/12/2015

317,902

-

-

-

-

-

-

-

11.96

12.57

13.76

11.89

11.94

10.55

13.51

11.70

11.94

10.55

13.31

-

-

-

-

-

-

-

16/12/2020

16/12/2025

16/12/2020

16/12/2025

16/12/2020

16/12/2025

179,579

05/05/2017

188,739

05/05/2017

1,033,032

16/12/2017

14,874

22,423

33,011

18/12/2017

18/12/2017 

18/12/2017 

676,405

16/12/2017 

107,523

16/12/2018

14,435

19,127

16/12/2018 

16/12/2018 

122,306

16/12/2015

-

16/12/2019

249,982

16/12/2015

13.31

142,191

16/12/2024

389,966

239,334

236,980

94,200

-

-

-

-

-

-

-

-

-

-

-

-

16/12/2020

16/12/2025

16/12/2020

16/12/2025

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2014 PARs

16/12/2014

Restricted shares 16/12/2014

2015 PARs

15/12/2015

Restricted shares 15/12/2015

Belinda Jefferys

2016 PARs

29/02/2016

Restricted shares 29/02/2016

Vimpi Juneja

2015 DARs

15/12/2015

2015 PARs

15/12/2015

Anthony Rose

2012 DARs

29/02/2012

2012 PARs

29/02/2012

2012 DARs

18/12/2012

2012 PARs

18/12/2012

2013 PARs

16/12/2013

2013 DARs

16/12/2013

Restricted shares 16/12/2013

2014 PARs

16/12/2014

Restricted shares 16/12/2014

2015 PARs

15/12/2015

Restricted shares 15/12/2015

Michelle Thomsen 2015 PARs

15/12/2015

Restricted shares 15/12/2015 

6.13

11.70

7.67

13.02

7.67

13.02

11.71

7.67

6.60

5.18

6.20

1.74 (4)

7.63

10.38

11.43

6.13

11.70

7.67

13.02

7.67

13.02

(1) 

(2) 

(3) 

(4) 

 Represents rights held at 1 September 2015 or granted during the 2016 financial year.

 Closing share price on exercise date of rights that have a nil exercise price.

 Closing share price on exercise date multiplied by the number of rights exercised during the year.

 The fair value as based on a valuation period from 18 October 2012 to grant date. The Bank’s total shareholder return over this period was below the peer group, decreasing the vesting probability and reducing the fair value 
calculation.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

61

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 2016 
7.2  EQUITY HELD BY GROUP EXECUTIVES (CONTINUED) 

TABLE 13 - VALUE OF RIGHTS HELD BY GROUP EXECUTIVES DURING FY 2016 (CONTINUED)

Group  
Executive

Current

Fair Value  
per Right  
at Grant  
Date 
$

Grant Date

Donna-Maree Vinci 2015 PARs

15/12/2015

Restricted shares 15/12/2015

2016 PARs

29/02/2016

Brendan White

2012 DARs

10/02/2012

2012 PARs

10/02/2012

2012 DARs

18/12/2012

7.67

13.02

7.67

6.60

5.18

6.20

Value at  
Grant Date 
$ (1)

341,967

163,961

399,423

-

-

-

498,788

01/05/2013

03/06/2014

349,526

27/10/2015

38,800

23/12/2014

18/12/2015

2012 PARs

18/12/2012

1.74 (4)

87,117

27/10/2015

2013 PARs

16/12/2013

2013 DARs

16/12/2013

7.63

10.38

393,639

-

60,246

23/12/2014

Restricted shares 16/12/2013

11.43

282,412

16/12/2014

18/12/2015

Share Price at 
Exercise Date  
$ (2)

Value at 
Exercise  
Date 
$ (3)

Expiry / 
Lapsing  
Date

Exercise Date

Value at  
Expiry /  
Lapsing  
Date 
$

-

-

-

9.93

12.00

13.76

12.08

13.55

13.76

-

12.08

13.55

11.70

13.31

-

-

-

-

16/12/2020

16/12/2025

16/12/2020

375,225

05/05/2017

453,444

05/05/2017

928,470

16/12/2017

37,798

42,398

18/12/2017

18/12/2017 

688,922

18/12/2017 

-

16/12/2018

14,013

23,591

16/12/2018 

16/12/2018 

144,542

16/12/2015

164,432

16/12/2015

-

16/12/2019

2014 PARs

16/12/2014

Restricted shares 16/12/2014

2015 PARs

15/12/2015

Restricted shares 15/12/2015

Former

Karyn Munsie

2013 PARs

16/12/2013

2013 DARs

16/12/2013

Restricted shares 16/12/2013

2014 PARs

16/12/2014

Restricted shares 16/12/2014

6.13

11.70

7.67

13.02

7.63

10.38

11.43

6.13

11.70

16/12/2015

305,188

-

330,080

16/12/2015

13.31

187,751

16/12/2024

383,968

310,618

288,666

-

-

-

58,907

22/12/2014

126,679

16/12/2014

16/12/2015

223,806

-

-

-

-

12.16

11.70

13.31

-

-

-

-

13,802

64,841

73,751

-

16/12/2020

16/12/2025

16/12/2018

16/12/2015

16/12/2015

16/12/2019

160,185

16/12/2015

13.31

91,107

16/12/2024

29/10/2015

58,929

(1) 

(2) 

(3) 

(4) 

 Represents rights held at 1 September 2015 or granted during the 2016 financial year.

 Closing share price on exercise date of rights that have a nil exercise price.

 Closing share price on exercise date multiplied by the number of rights exercised during the year.

 The fair value as based on a valuation period from 18 October 2012 to grant date. The Bank’s total shareholder return over this period was below the peer group, decreasing the vesting probability and reducing the fair value 
calculation.

62        ANNUAL REPORT 2016

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
7.3   EQUITY INSTRUMENTS - HOLDINGS AND MOVEMENTS

Movement in shares

The number of shares held directly, indirectly or beneficially by each Director or Group Executive is as follows:

Ordinary shares (1)

Executive Director

Jon Sutton

Directors - Current

Roger Davis

Bruce Carter

Richard Haire 

Karen Penrose (2)

Margaret Seale

Michelle Tredenick

David Willis

Directors - Former

Carmel Gray

Neil Berkett 

Executives - Current

Matthew Baxby

Peter Deans

Anthony Rose

Brendan White

Executive - Former

Karyn Munsie

Held at 
1 September  
2015

Purchases /  
(Sales) 

Received on  
Exercise of Award 
Rights / Restricted 
Shares

Held at 
31 August  
2016 

 72,372 

(130,702)

169,309

110,979

17,627

13,407

4,347

2,500

9,543

10,635

1,870

12,209

23,920

21,194

15,408

16,275

3,330

416

2,930

3,000

6,000

1,500

-

120

-

-

-

-

-

-

-

-

-

-

-

(116,020)

(136,566)

(161,289)

(148,873)

142,241

141,394

149,956

148,873

18,043

16,337

7,347

8,500

11,043

10,635

1,990

-

-

47,415

20,236

4,942

3,330

1,279

-

-

-

(1) 

(2) 

 Directors and Group Executives with nil shareholding balances as at 31 August 2016 have been excluded from the table above.

 Opening balance relates to shares acquired prior to appointment as Director of BOQ.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

63

 REMUNERATION REPORT FOR THE YEAR ENDED 31 AUGUST 20167.4  TRANSACTIONS WITH DIRECTORS AND GROUP EXECUTIVES

Loan transactions

Loans to Directors and Group Executives are provided in the ordinary course of business. Normal terms and conditions are applied to all loans and any discounts 
are the same as those available to all employees of the Consolidated Entity. There have been no write downs or amounts recorded as provisions during the financial 
year 2016.

Details of loans outstanding at the reporting date to Group Executives, where the individual’s aggregate loan balance exceeded $100,000 at any time in the reporting 
period, are as follows:

Executives

Matthew Baxby

Michelle Thomsen

Brendan White

Balance at 
1 September 
2015
$

Interest paid and 
payable during 
the year
$

Balance at
31 August 
2016
$

Highest balance 
during the year
$

1,030,868

892,500

604,862

36,737

32,244

17,351

1,052,990

352,876

251,009

1,343,630

1,252,478

602,428

Details regarding the aggregate of loans made, guaranteed or secured by any entity in the economic entity to all Group Executives and their related parties, and the 
number of individuals in each group are as follows:

Executives

Other transactions

Balance at 
1 September 
2015
$

Balance at 
31 August  
2016
$

Interest paid 
and payable
$

Number in group 
at 
31 August 2016
#

2,535,397

1,690,202

87,386

4

Transactions between the Consolidated Entity and Directors and Group Executives other than loans and shares during the financial year related to personal banking, 
investment and deposit transactions. All transactions were on normal commercial terms and conditions and are trivial or domestic in nature.

On 26 May 2015, the Bank issued 15,000 Wholesale Capital Notes at a price of $10,000 per note. Details of those notes issued to BOQ Directors are set out below:

Roger Davis

David Willis

Total

Balance at 
31 August 2016
$

Interest  
receivable
$

Highest balance 
during the year
$

200,000

70,000

270,000

2,405

842

3,247

209,226

73,229

282,455

Transactions between the Consolidated Entity and other related parties of Directors and Group Executives relate to loans on normal commercial terms and conditions. 
Details of loans outstanding at the reporting date to other related parties of Directors and Group Executives are as follows:

Richard Haire Related Party

Jon Sutton Related Party

Total

Balance at  
1 September 
2015
$

Interest paid and 
payable during 
the year
$

Balance at  
31 August 
2016
$

191,000

147,448

338,448

8,369

24,477

32,846

191,000

762,899

953,899

Highest balance 
during the year
$

191,876

811,819

1,003,695

Warwick Negus was appointed as a Director of the Bank on 22 September 2016. As at the date of his appointment, other related parties of Mr Negus had 
outstanding loan balances with the Consolidated Entity of $2,781,500.

64        ANNUAL REPORT 2016

REMUNERATION REPORTFOR THE YEAR ENDED 31 AUGUST 2016INDEMNIFICATION OF OFFICERS

AUDIT AND NON-AUDIT SERVICES

The Bank’s Constitution provides that all officers of the Bank are indemnified by 
the Bank against liabilities incurred by them in the capacity of officer to the full 
extent permitted by the Corporations Act 2001.

INSURANCE OF OFFICERS 

Since  the  end  of  the  previous  financial  year  the  Bank  has  paid  insurance 
premiums in respect of a Directors’ and Officers’ liability insurance contract. The 
contract insures each person who is or has been a Director or Executive officer 
(as defined in the Corporations Act 2001) of the Bank against certain liabilities 
arising in the course of their duties to the Bank and its controlled entities. The 
Directors  have  not  included  details  of  the  nature  of  the  liabilities  covered  or 
the amount of the premium paid in respect of the insurance contract as such 
disclosure is prohibited under the terms of the contract.

DIRECTORS’ INTERESTS

Directors’ interests as at the date of this report were as follows:

During the year KPMG, the Bank’s auditor, has performed certain other services 
in  addition  to  their  statutory  duties.  The  Board  has  considered  the  non-audit 
services provided during the year by the auditor are in accordance with written 
advice provided by resolution of the Audit Committee, and is satisfied that the 
provision of those non-audit services during the year by the auditor is compatible 
with, and did not compromise, the auditor’s independence requirements of the 
Corporations Act 2001 for the following reasons:

• 

• 

 all non-audit services were subject to the corporate governance procedures 
adopted  by  the  Bank  and  have  been  reviewed  by  the  Audit  Committee  to 
ensure they do not impact the integrity and objectivity of the auditor; and

 the  non-audit  services  provided  do  not  undermine  the  general  principles 
relating to auditor’s independence as set out in APES 110 Code of Ethics for 
Professional Accountants, as they did not involve reviewing or auditing the 
auditor’s own work, acting in a management or decision making capacity 
for the Bank, acting as an advocate for the Bank or jointly sharing risks and 
rewards.

Roger Davis

Jon Sutton

Bruce Carter

Richard Haire 

Karen Penrose

Margaret Seale

Michelle Tredenick

David Willis 

18,043

110,979

16,337

7,347

8,500

11,043

10,635

1,990

Details  of  the  amounts  paid  to  the  auditor  of  the  Bank,  KPMG  and  its  related  practices  for  audit  and  non-audit  services  provided  during  the  year  are  set  
out below:

Audit services – KPMG Australia

-  Audit and review of the financial reports

-  Other regulatory and audit services

Audit-related services – KPMG Australia

-  Other assurance services

-  Regulatory assurance services

Non-audit services – KPMG Australia

-  Taxation services

-  Other

Consolidated

Bank

2016
$000

2015
$000

2016
$000

2015
$000

1,215

277

1,492

716

144

860

120

70

190

1,118

364

1,482

445

167

612

372

37

409

860

160

1,020

619

144

763

120

70

190

441

167

608

445

167

612

372

37

409

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

65

 DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
LEAD AUDITOR’S INDEPENDENCE DECLARATION

ENVIRONMENTAL REGULATION

The lead auditor’s independence declaration is set out on page 67 and forms 
part of the Directors’ report for the year ended 31 August 2016.

DIRECTOR AND MANAGEMENT CHANGES

On  26  November  2015,  Karen  Penrose  was  appointed  as  a  Non-Executive 
Director. Carmel Gray retired from her position as a Non-Executive Director on 
26 November 2015. John Lorimer was appointed as a Non-Executive Director on 
29 January 2016. Warwick Negus was appointed as a Non-Executive Director 
on 22 September 2016.

During  the  year,  Vimpi  Juneja  (Group  Executive  Product  and  Strategy)  and 
Belinda  Jefferys  (Group  Executive  People  and  Culture)  were  appointed  to  the 
Executive  Team  and  Karyn  Munsie  ceased  employment  as  Group  Executive 
Corporate Affairs, Investor Relations and Government Relations. 

MANAGEMENT ATTESTATION

The Board has been provided with a written statement from the Group’s Chief 
Executive  Officer  and  Chief  Financial  Officer,  confirming  the  accompanying 
financial statements and notes are in accordance with the Corporations Act 2001 
and  they  present  a  true  and  fair  view  in  all  material  respects  of  the  Group’s 
financial  position  and  performance  as  at  and  for  the  year  ending  31  August 
2016.

The Directors’ declaration can be found on page 135 of the financial statements.  

The  Group’s  operations  are  not  subject  to  any  significant  environmental 
regulations under either Commonwealth or State legislation. The Board confirms 
that the Group is not aware of any breach of environmental requirements.

SUBSEQUENT EVENTS

Dividends  have  been  determined  after  31  August  2016.  The  financial  effect 
of  the  above  transaction  has  not  been  brought  to  account  in  the  financial 
statements for the year ended 31 August 2016. Further details with respect to 
the dividend amount per share, payment date and dividend re-investment plan 
can be obtained from Section 2.4 Dividends.

No  matters  or  circumstances  have  arisen  since  the  end  of  the  financial  year 
and up until the date of this report which significantly affects the operations of 
the Bank, the results of those operations, or the state of affairs of the Bank in 
subsequent years.

ROUNDING OF AMOUNTS 

The Bank is a company of a kind referred to in ASIC Corporations Instrument 
2016/191  dated  24  March  2016  and  in  accordance  with  that  Instrument, 
amounts in this financial report and Directors’ report have been rounded off to 
the nearest million dollars, unless otherwise stated. 

Signed in accordance with a resolution of the Directors:

Roger Davis

Chairman 
5 October 2016

Jon Sutton

Managing Director 
5 October 2016

66        ANNUAL REPORT 2016

DIRECTORS’ REPORTFOR THE YEAR ENDED 31 AUGUST 2016 
 
 
 
 
 
 
 
 
 
 
 
 
LEAD AUDITOR’S INDEPENDENCE DECLARATION

UNDER SECTION 307C OF THE CORPORATIONS ACT 2001

To: the Directors of Bank of Queensland Limited

I declare that, to the best of my knowledge and belief, in relation to the audit for the financial year ended 31 August 2016 there have been:

(i)  no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and 

(ii)  no contraventions of any applicable code of professional conduct in relation to the audit.

KPMG

Martin McGrath

Partner 
Sydney  
5 October 2016

KPMG, an Australian partnership and a member firm of the KPMG network of independent  
member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

Liability limited by a scheme approved under Professional Standards Legislation.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

67

2016
FINANCIAL  
STATEMENTS

INCOME STATEMENTS

FOR THE YEAR ENDED 31 AUGUST 2016

Consolidated

Bank

Section

2016 
$m

2015 
$m

1,117

1,088

1,072

2016 
$m

2,147

1,370

777

295

1,072

-

-

-

-

510

37

525

146

379

2015 
$m

2,072

1,430

642

252

894

-

-

-

-

894

442

43

409

117

292

379

292

2,157

1,221

936

155

1,091

70

3

47

26

2,227

1,327

900

155

1,055

72

4

43

33

554

67

496

158

338

338

89.8

85.5

552

74

462

144

318

318

86.8

84.7

Interest income

Less: Interest expense

Net interest income

Other operating income

Net banking operating income

Premiums from insurance contracts

Investment revenue

Less: Claims and policyholder liability expense from insurance contracts

Net insurance operating income

Total operating income before impairment and operating expenses

Less: Expenses

Less: Impairment on loans and advances

Profit before income tax 

Less: Income tax expense

Profit for the year

Profit attributable to:

Equity holders of the parent

Basic earnings per share - Ordinary shares (cents)

Diluted earnings per share - Ordinary shares (cents) (1)

(1) 

The comparative figure has been restated, refer to Section 2.6.

The income statements should be read in conjunction with the accompanying notes.

2.1

2.1

2.1

2.1

2.1

2.1

2.2

3.4

2.3

2.6

2.6

70        ANNUAL REPORT 2016

STATEMENTS OF COMPREHENSIVE INCOME

FOR THE YEAR ENDED 31 AUGUST 2016

Profit for the year

Other comprehensive income, net of income tax

Items that may be reclassified subsequently to profit or loss

Cash flow hedges:

  Net losses taken to equity

  Net losses transferred to profit and loss

Foreign currency translation differences on foreign operations

Change in fair value of assets available for sale

Net gains transferred to profit and loss available for sale

Other comprehensive expense, net of income tax

Total comprehensive income for the year

Total comprehensive income attributable to:

Equity holders of the parent

The statements of comprehensive income should be read in conjunction with the accompanying notes.

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

338

318

379

292

(75)

12

(1)

24

(10)

(50)

288

(73)

10

-

35

(8)

(36)

282

(76)

12

-

24

(10)

(50)

329

(72)

10

-

35

(8)

(35)

257

288

282

329

257

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

71

Consolidated

Bank

Section

2016 
$m

2015 
$m

2016 
$m

3.1

3.3

3.3

3.8

3.4

6.5

2.3

4.1

6.7

3.2

3.8

4.2

5.1

3.5

Restated (1)
2015 
$m

553

19

2,996

1,940

162

703

10

3,930

1,591

180

38,881

36,834

229

872

51

81

802

-

24

240

862

52

74

780

-

-

1,228

68

3,739

1,591

180

42,896

127

-

60

80

869

15

-

1,103

91

2,827

1,940

225

40,703

113

-

61

89

848

18

-

50,853

48,018

47,354

44,512

209

36,720

498

355

14

47

25

9,398

-

47,266

259

34,732

297

390

55

62

41

8,713

-

44,549

209

37,523

490

311

14

35

-

5,281

-

43,863

259

35,378

283

345

55

50

-

3,900

911

41,181

3,587

3,469

3,491

3,331

3,243

33

311

3,587

3,122

90

257

3,469

3,250

18

223

3,491

3,128

75

128

3,331

BALANCE SHEETS

AS AT 31 AUGUST 2016

Assets

Cash and liquid assets  

Due from other financial institutions - Term deposits

Financial assets available-for-sale

Financial assets held for trading

Derivative financial assets

Loans and advances at amortised cost

Other assets

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Intangible assets

Investments in joint arrangements

Amounts due from controlled entities

Total assets

Liabilities

Due to other financial institutions - Accounts payable at call

Deposits 

Derivative financial liabilities

Accounts payable and other liabilities

Current tax liabilities

Provisions

Insurance policy liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Retained profits

Total Equity

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

The balance sheets should be read in conjunction with the accompanying notes.

72        ANNUAL REPORT 2016

STATEMENTS OF CHANGES IN EQUITY

FOR THE YEAR ENDED 31 AUGUST 2016

Ordinary 
shares  
$m

Employee 
benefits 
reserve 
$m

Equity 
reserve for 
credit 
losses 
$m

Cashflow 
hedge 
reserve 
$m

Translation 
reserve 
$m

Available-
for-sale 
reserve 
$m

Retained 
profits 
$m

Total 
equity 
$m

Consolidated

Year ended 31 August 2016

Balance at beginning of the year

3,122

34

81

(90)

Total comprehensive income for the year

Profit

 -   

 -   

 -   

 -   

 -   

 (1)

Other comprehensive income, net of income tax

Cash flow hedges:

  Net losses taken to equity

 Net gains/(losses) transferred to profit and loss

Foreign currency translation differences on 
foreign operations

Change in fair value of assets available-for-sale

Net gains transferred to profit and loss available 
for sale

Total other comprehensive income / (expense)

Total comprehensive income / (expense)  
for the year

Transactions with owners,  
recorded directly in equity

Contributions by and distributions  
to owners

Issues of ordinary shares (1)

Dividend reinvestment plan

Dividends to shareholders

Equity settled transactions

Transfer to cash settled transactions

Treasury shares (2)

Total contributions by and distributions  
to owners

Balance at the end of the year

 -   

 -   

 -   

 -   

-

 -   

 -   

20

104

-

-

(2)

(1)

121

3,243

 -   

 -   

 -   

 -   

-

 -   

 -   

-

-

-

(9)

2

-

(7)

27

 -   

 -   

 -   

 -   

-

-

-

-

-

-

-

-

-

-

(75)

12

-

-

(63)

(63)

-

-

-

-

-

-

-

81

(153)

1

 -

 -

 -

 -

-

(1)

(1)

-

-

-

-

-

-

-

-

64

 -

 -

-

 -

24

(10)

14

14

-

-

-

-

-

-

-

78

257

3,469

338

338

 -   

 -   

 -   

 -   

-

-

338

-

-

(284)

-

-

-

(284)

311

(75) 

 12

 (1)

24 

(10)

(50)

288

20

104

(284)

(9)

-

(1)

(170)

3,587

(1) 

(2) 

 On 26 October 2015, 1,130,000 ordinary shares were issued at $13.79 and on 9 February 2016, 374,000 ordinary shares were issued at $12.63 to the trustee of the Bank of Queensland Limited Employee Share Plans Trust 
to satisfy the exercise of award rights and issue of shares under the Award Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

 Treasury shares represent the value of shares held by a subsidiary that the Bank is required to include in the Consolidated Entity’s financial statements. No gain or loss is recognised in profit or loss on the purchase, sale, issue 
or cancellation of the Bank’s own equity instruments.

The statements of changes in equity should be read in conjunction with the accompanying notes.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

73

STATEMENTS OF CHANGES IN EQUITY

FOR THE YEAR ENDED 31 AUGUST 2016

Ordinary 
shares  
$m

Employee 
benefits 
reserve 
$m

Equity 
reserve for 
credit 
losses 
$m

Cashflow 
hedge 
reserve 
$m

Translation 
reserve 
$m

Available-
for-sale 
reserve 
$m

Retained 
profits 
$m

Total 
equity 
$m

Consolidated

Year ended 31 August 2015

Balance at beginning of the year

3,021

33

70

(27)

Total comprehensive income for the year

Profit

 -   

 -   

 -   

 -   

Other comprehensive income, net of income 
tax

Cash flow hedges:

  Net losses taken to equity

 Net gains / (losses) transferred to  
profit and loss

Change in fair value of assets  
available-for-sale

Net gains transferred to profit and loss 
available for sale

Transfers to equity reserve for credit losses 

Total other comprehensive income / 
(expense)

Total comprehensive income / (expense)  
for the year

Transactions with owners, recorded 
directly in equity

Contributions by and distributions  
to owners

Issues of ordinary shares (1)

Dividend reinvestment plan

Dividends to shareholders

Equity settled transactions

Treasury shares (2)

Total contributions by and distributions  
to owners

Balance at the end of the year

 -   

 -   

 -   

-

-

 -   

 -   

11

93

-

-

(3)

101

3,122

 -   

 -   

 -   

-

-

 -   

 -   

-

-

-

1

-

1

 -   

 -   

 -   

-

11

 11   

11

-

-

-

-

-

-

 (73)  

 10   

-

-

-

(63)

(63)

-

-

-

-

-

-

34

81

(90)

1

 -

 -

 -

 -

-

-

-

-

-

-

-

-

-

-

1

37

 -

 -

 -

 35

(8)

-

27

27

-

-

-

-

-

-

64

206

3,341

318

318 

 -   

 -   

 -   

-

(11)

(11)

307

 (73) 

 10

 35

(8)

-

(36)

282

-

-

11

93

(256)

(256)

-

-

(256)

257

1

(3)

(154)

3,469

(1) 

(2) 

 On 24 October 2014, 900,000 ordinary shares were issued at $12.29 to the trustee of the Bank of Queensland Limited Employee Share Plans Trust to satisfy the exercise of award rights and issue of shares under the Award 
Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

 Treasury shares represent the value of shares held by a subsidiary that the Bank is required to include in the Consolidated Entity’s financial statements. No gain or loss is recognised in profit or loss on the purchase, sale, issue 
or cancellation of the Bank’s own equity instruments.

 The statements of changes in equity should be read in conjunction with the accompanying notes.

74        ANNUAL REPORT 2016

 
STATEMENTS OF CHANGES IN EQUITY

FOR THE YEAR ENDED 31 AUGUST 2016

Bank

Year ended 31 August 2016

Balance at beginning of the year

Total comprehensive income for the year

Profit 

Other comprehensive income, net of income tax

Cash flow hedges:

  Net losses taken to equity

  Net gains/(losses) transferred to profit and loss

Change in fair value of assets available-for-sale

Net gains transferred to profit and loss available for sale

Total other comprehensive income / (expense)

Total comprehensive income / (expense) for the year

Transactions with owners, recorded  
directly in equity

Contributions by and distributions to owners

Issues of ordinary shares (1)

Dividend reinvestment plan

Dividends to shareholders

Equity settled transactions

Transfer to cash settled transactions

Total contributions by and distributions to owners

Balance at the end of the year

Ordinary 
shares  
$m

Employee 
benefits 
reserve 
$m

Equity 
reserve for 
credit 
losses 
$m

Cashflow 
hedge 
reserve 
$m

Available-
for-sale 
reserve 
$m

Retained 
profits 
$m

Total 
equity 
$m

3,128

34

68

(91)

64

128

3,331

-

-

-

-

-

-

-

20

104

-

-

(2)

122

3,250

-

-

-

-

-

-

-

-

-

-

(9)

2

(7)

27

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(76)

12

-

-

(64)

(64)

-

-

-

-

-

-

-

-

-

24

(10)

14

14

-

-

-

-

-

-

68

(155)

78

379

379

-

-

-

-

-

379

-

-

(284)

-

-

(284)

223

(76)

12

24

(10)

(50)

329

20

104

(284)

(9)

-

(169)

3,491

(1) 

 On 26 October 2015, 1,130,000 ordinary shares were issued at $13.79 and on 9 February 2016, 374,000 ordinary shares were issued at $12.63 to the trustee of the Bank of Queensland Limited Employee Share Plans Trust 
to satisfy the exercise of award rights and issue of shares under the Award Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

The statements of changes in equity should be read in conjunction with the accompanying notes.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

75

    
STATEMENTS OF CHANGES IN EQUITY

FOR THE YEAR ENDED 31 AUGUST 2016

Bank

Year ended 31 August 2015

Balance at beginning of the year

Total comprehensive income for the year

Profit 

Other comprehensive income, net of income tax

Cash flow hedges:

   Net losses taken to equity

   Net gains transferred to profit and loss

Change in fair value of assets available-for-sale

Transfers to equity reserve for credit losses

Net gains transferred to profit and loss available for sale

Total other comprehensive income / (expense)

Total comprehensive income / (expense) for the year

Transactions with owners, recorded  
directly in equity

Contributions by and distributions to owners

Issues of ordinary shares (1)

Dividend reinvestment plan

Dividends to shareholders

Equity settled transactions

Total contributions by and distributions to owners

Balance at the end of the year

-

-

-

-

-

-

-

-

11

93

-

-

104

3,128

Ordinary 
shares 

$m

3,024

Employee 
benefits 
reserve

$m

33

Equity 
reserve for 
credit 
losses

Cashflow 
hedge 
reserve

Available-
for-sale 
reserve

$m

57

-

-

-

-

11

-

11

11

-

-

-

-

-

$m

(29)

-

(72)

10

-

-

-

(62)

(62)

-

-

-

-

-

$m

37

-

-

-

35

-

(8)

27

27

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1

1

34

68

(91)

64

Retained 
profits (2)

$m

103 

Total 
equity

$m

3,225

292

292

-

-

-

(11)

-

(11)

281

-

-

(256)

-

(256)

128

(72)

10

35

-

(8)

(35)

257

11

93

(256)

1

(151)

3,331

(1) 

 On 24 October 2014, 900,000 ordinary shares were issued at $12.29 to the trustee of the Bank of Queensland Limited Employee Share Plans Trust to satisfy the exercise of award rights and issue of shares under the Award 
Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

(2) 

 The comparative figures have been restated, refer to Section 6.11.

The statements of changes in equity should be read in conjunction with the accompanying notes.

76        ANNUAL REPORT 2016

    
STATEMENTS OF CASH FLOWS

FOR THE YEAR ENDED 31 AUGUST 2016

Consolidated

Bank

Section

2016 
$m

2015 
$m

2016 
$m

2015 
$m

3.5

3.1

2,156

130

1

(1,263)

(502)

(174)

348

(2,259)

(395)

1,925

(692)

(1,073)

(16)

(67)

3

-

12

(68)

20

2,392

57

-

-

3.5

(1,003)

(20)

(180)

-

1,266

125

1,103

1,228

2,228

128

2

(1,325)

(516)

(133)

384

(2,621)

1,593

691

(757)

(710)

(36)

(59)

3

-

6

(86)

11

1,473

30

-

148

(623)

(11)

(163)

-

865

69

1,034

1,103

2,024

172

1

(1,403)

(482)

(172)

140

(2,147)

(416)

2,088

-

(335)

(8)

(72)

-

(10)

-

(90)

20

2,392

-

(703)

-

(1,003)

(20)

(180)

69

575

150

553

703

1,928

203

2

(1,425)

(416)

(131)

161

(4,571)

892

3,085

-

(433)

(26)

(55)

-

(15)

1

(95)

11

1,522

30

(398)

148

(483)

(11)

(163)

28

684

156

397

553

Cash flows from operating activities

Interest received

Fees and other income received

Dividends received

Interest paid

Cash paid to suppliers and employees

Operating income tax paid

(Increase) / decrease in operating assets:

Loans and advances at amortised cost

Other financial assets

Increase / (decrease) in operating liabilities:

Deposits 

Securitisation liabilities

Net cash outflow from operating activities

Cash flows from investing activities

Payments for property, plant and equipment

Payments for intangible assets 

Cash distribution received from equity accounted investments

Capital injection into controlled entities

Proceeds from sale of property, plant and equipment

Net cash outflow from investing activities

Cash flows from financing activities

Proceeds from issue of ordinary shares

Proceeds from borrowings

Proceeds from foreign exchange instruments

Repayment of other financing activities

Proceeds from issue of capital notes

Repayments of borrowings

Payments for treasury shares

Dividends paid

Dividends received

Net cash inflow from financing activities

Net increase in cash and cash equivalents

Cash and liquid assets at beginning of year

Cash and liquid assets at end of year

3.1

The statements of cash flows should be read in conjunction with the accompanying notes.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

77

Section 1

Basis of preparation

1.1

1.2

1.3

Reporting entity

Basis of accounting

Use of estimates and judgements

Section 2

Financial performance

2.1

2.2

2.3

2.4

2.5

2.6

Operating income

Expenses

Income tax expense and deferred tax

Dividends

Operating segments

Earnings per share

Section 3

Capital and balance sheet management

3.1

3.2

3.3

3.4

3.5

3.6

3.7

3.8

3.9

Cash and liquid assets

Deposits

Financial assets

Loans and advances at amortised cost

Borrowings including subordinated notes

Risk management

Financial instruments

Derivative financial instruments

Capital management

3.10

Capital and reserves

Section 4

Other assets and liabilities

4.1

4.2

Intangible assets

Provisions

Section 5

Insurance Business

5.1

Insurance business

Section 6

Other notes

6.1

6.2

6.3

6.4

6.5

6.6

6.7

6.8

6.9

6.10

6.11

Employee benefits

Commitments

Contingent liabilities

Related parties information

Controlled entities

Deed of cross guarantee

Investments in joint arrangements

Auditor’s remuneration

Events subsequent to balance date

Significant accounting policies & new accounting standards

Changes to comparatives

78        ANNUAL REPORT 2016

Page

79

79

79

79

80

80

81

82

85

86

87

88

88

89

89

90

93

95

103

107

110

111

112

112

114

115

115

120

120

121

122

122

124

126

128

129

129

130

133

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 2016SECTION 1. BASIS OF PREPARATION

1.1  REPORTING ENTITY

1.3. USE OF ESTIMATES AND JUDGEMENTS

to  make 

 The preparation of a financial report in conformity with Australian Accounting 
Standards  requires  management 
judgements,  estimates  and 
assumptions  that  affect  the  application  of  policies  and  reported  amounts  of 
assets,  liabilities,  income  and  expenses.  These  estimates  and  associated 
assumptions are based on historical experience and various other factors that 
are  believed  to  be  reasonable  under  the  circumstances,  the  results  of  which 
form the basis of making the judgements about carrying values of assets and 
liabilities that are not readily apparent from other sources. Actual results may 
differ from these estimates. These accounting policies have been consistently 
applied throughout the Consolidated Entity. 

 The estimates and underlying assumptions are reviewed on an ongoing basis. 
Revisions  to  accounting  estimates  are  recognised  in  the  period  in  which  the 
estimates are revised if the revision only affects that period, or in the period of 
the revision and future periods if the revision affects both current and future 
periods.

Information  about  significant  areas  of  estimation  uncertainty  and  critical 
judgements in applying accounting policies that have the most significant effect 
on the amounts recognised in the financial statements are described below:

• 

• 

• 

• 

• 

 Provisions for impairment - Section 3.4;

 Financial instruments - Section 3.7;

 Intangible assets  - Section 4.1;

 Provisions - Section 4.2; and

 Contingent liabilities - Section 6.3.

Bank of Queensland Limited (the ‘Bank’) is a company domiciled in Australia. 
The  address  of  the  Bank’s  registered  office  is  Level  6,  100  Skyring Terrace, 
Newstead, QLD, 4006.

for 

the  Bank 
the  Bank  and 

the  financial  year  
The  consolidated  financial  report  of 
ended  31  August  2016  comprises 
its  subsidiaries  
(together referred to as the ‘Consolidated Entity’) and the Consolidated Entity’s 
interest in equity accounted investments. The Bank is a for profit entity primarily 
involved in providing retail banking, leasing finance, and insurance products, to 
its customers.

1.2  BASIS OF ACCOUNTING

(a)  Statement of compliance

 These general purpose financial statements have been prepared in accordance 
with  Australian  Accounting  Standards  and  interpretations  issued  by  the 
Australian  Accounting  Standards  Board  (‘AASB’)  and  the  Corporations  Act 
2001.  The  consolidated  financial  statements  and  notes  thereto  also  comply 
with  International  Financial  Reporting  Standards  (‘IFRS’)  as  issued  by  the 
International Accounting Standards Board (‘IASB’). The consolidated financial 
report was authorised for issue by the Directors on 5 October 2016.

(b)  Basis of measurement

 The  financial  report  is  prepared  on  the  historical  cost  basis  with  the 
exception  of  the  following  assets  and  liabilities  which  are  stated  at  their  
fair value: 

• 

• 

• 

• 

 derivative financial instruments;

 financial instruments designated at fair value;  

financial instruments classified as available-for-sale; and

 assets and liabilities acquired through business combinations.

(c) Functional and presentation currency

 The consolidated financial statements are presented in Australian dollars, which 
is the Bank’s functional currency.

(d) Rounding

 The Consolidated Entity is of a kind referred to in ASIC Corporations Instrument 
2016/191  dated  24  March  2016  and  in  accordance  with  that  Instrument, 
amounts in this financial report and Directors’ report have been rounded off to 
the nearest million dollars, unless otherwise stated.

(e) Comparatives

Certain amounts in the comparative information have been restated to conform 
with current period financial statement presentations. Refer to Sections 2.6, 6.6 
and 6.11 for further details. 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

79

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016SECTION 2. FINANCIAL PERFORMANCE 

2.1  OPERATING INCOME 

Interest income

Loans and advances 

Securities at fair value

Total interest income

Interest expense

Retail deposits

Wholesale deposits and borrowings 

Total interest expense

Net interest income

Income from operating activities

Other customer fees and charges 

Share of fee revenue paid to Owner Managed Branches

Securitisation income

Net income from financial instruments and derivatives at fair value

Commission 

Management fee – controlled entities

Foreign exchange income – customer based

Net profit / (loss) on sale of property, plant and equipment

Other income

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

2,002

155

2,157

662

559

1,221

936

98

(10)

-

13

26

-

9

11

8

2,038

189

2,227

729

598

1,327

900

111

(12)

-

15

28

-

9

1

3

1,729

418

2,147

656

714

1,370

777

122

(10)

50

12

12

27

9

(1)

74

1,634

438

2,072

678

752

1,430

642

101

(12)

78

14

13

22

11

(5)

30

252

-

894

Total income from operating activities

155

155

295

Net insurance operating income

Total operating income

Interest income and expense

26

1,117

33

1,088

-

1,072

 Interest income and expense for all interest bearing financial instruments are recognised in the profit or loss using the effective interest rates of the financial assets 
or financial liabilities to which they relate.

Other operating income

Other operating income and expense (e.g. lending fees) that are considered an integral part of the effective interest rate on a financial asset or liability are included 
in the measurement of the effective interest rate. Non-yield related application and activation lending fee revenue is recognised when the loan is disbursed or the 
commitment to lend expires. Service fees that represent the recoupment of the costs of providing the service are recognised on an accruals basis when the service 
is provided.

Dividends are recognised when control of a right to receive consideration is established.

80        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20162.2  EXPENSES

Operating expenses

Advertising

Commissions to Owner Managed Branches

Communications and postage

Printing and stationery

Processing costs

Other (1)

Administrative expenses

Professional fees

Directors fees

Other

IT expenses

Data processing

Amortisation – computer software (intangible)

Depreciation – IT equipment

Occupancy expenses

Lease rental 

Depreciation -  plant, furniture, equipment and leasehold improvements

Other

Employee expenses

Salaries, wages and superannuation contributions

Amounts set aside to provision for employee entitlements

Payroll tax

Equity settled transactions

Other

Other

Amortisation – acquired intangibles 

Total expenses

(1) 

The prior year balance includes the impairment expense for the pilot Customer Relationship Management System.

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

23

7

21

4

20

24

99

12

2

5

19

67

28

1

96

34

9

3

46

241

3

14

12

8

278

16

554

23

7

21

5

24

42

122

17

2

5

24

67

17

1

85

38

9

3

50

223

3

13

10

8

257

14

552

17

6

20

4

20

21

88

9

2

8

19

62

27

1

90

32

9

2

43

220

2

13

10

9

254

16

510

14

6

19

4

24

37

104

13

2

8

23

60

15

1

76

30

9

3

42

168

3

10

8

6

195

2

442

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

81

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20162.3  INCOME TAX EXPENSE AND DEFERRED TAX

Income tax expense

The major components of income tax expense for the years ended 31 August 2016 and 2015 along with a reconciliation between pre-tax profit and tax expense are 
detailed below:

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

Current tax expense

Current year

Adjustments for prior years

Deferred tax expense

Origination and reversal of temporary differences

Total income tax expense 

Attributable to:

Continuing operations

Deferred tax recognised in equity

Cash flow hedge reserve

Other

Numerical reconciliations between tax expense and pre-tax profit 

Profit before tax – continuing operations

Profit before tax

Income tax using the domestic corporate tax rate of 30% (2015: 30%)

Increase in income tax expense due to:

  Non-deductible expenses

Decrease in income tax expense due to:

  Other (1)

Over provided in prior years

Income tax expense on pre-tax net profit 

138

(4)

134

24

24

158

158

(23)

6

(17)

496

496

149

10

(1)

158

-

158

130

(17)

113

31

31

144

144

(17)

12

(5)

462

462

139

9

(3)

145

(1)

144

127

(2)

125

21

21

146

146

(23)

6

(17)

525

525

158

9

(21)

146

-

146

111

(14)

97

20

20

117

117

(17)

12

(5)

409

409

123

6

(11)

118

(1)

117

(1) 

  In the Bank, this includes the impact of dividends received from subsidiary Group members which are eliminated at a Group level, and the dilutionary impact to pro-forma tax expense relating to franking credits on external 
dividends received on investments.

82        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20162.3  INCOME TAX EXPENSE AND DEFERRED TAX (CONTINUED)

Recognised deferred tax assets and liabilities

Deferred tax assets and liabilities are attributable to the following:

Consolidated

Accruals

Capitalised expenditure

Provision for impairment

Other provisions

Equity reserves

Other

4

-

77

19

17

3

6

-

82

23

-

6

Total tax assets / (liabilities)

120

117

Bank

Accruals

Capitalised expenditure

Provision for impairment

Other provisions

Equity reserves

Other

Total tax assets / (liabilities)

Unrecognised deferred tax assets 

1

-

62

18

17

3

101

3

-

66

22

-

5

96

Assets

Liabilities

Net

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

-

(7)

-

-

-

(33)

(40)

-

(4)

-

-

-

(16)

(20)

-

(6)

-

-

-

(22)

(28)

-

(3)

-

-

-

(19)

(22)

4

(7)

77

19

17

(30)

80

1

(4)

62

18

17

(13)

81

6

(6)

82

23

-

(16)

89

3

(3)

66

22

-

(14)

74

Deferred tax assets have not been brought to account for the following items as realisation of the benefit is not regarded as probable:

Gross income tax losses (1)

Gross capital gains tax losses

(1) 

Income tax losses are subject to utilisation over an expected 10-15 year period.

2016
$m

29

92

2015
$m

30

92

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

83

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20162.3  INCOME TAX EXPENSE AND DEFERRED TAX (CONTINUED)

Accounting for income tax

Nature of tax funding and tax sharing arrangements

The  Bank,  in  conjunction  with  other  members  of  the  tax-consolidated  group, 
has entered into a tax funding agreement which sets out the funding obligations 
of members of the tax-consolidated group in respect of tax amounts. The tax 
funding  agreement  requires  payments  to  /  from  the  head  entity  equal  to  the 
current tax liability (asset) assumed by the head entity and any tax-loss deferred 
tax asset assumed by the head entity, resulting in the Bank recognising an inter-
entity payable (receivable) equal in amount to the tax liability (asset) assumed. 

Contributions  to  fund  the  current  tax  liabilities  are  payable  as  per  the  Tax 
Funding Arrangement and reflect the timing of the head entity’s obligation to 
make payments for tax liabilities to the relevant tax authorities.

into  a  Tax  Sharing  Agreement 

The  Bank,  in  conjunction  with  other  members  of  the  tax-consolidated 
(‘TSA’).  
group,  has  also  entered 
The TSA provides for the determination of the allocation of income tax liabilities 
between the entities should the head entity default on its tax payment obligations. 
No amounts have been recognised in the financial statements in respect of this 
agreement as payment of any amounts under the TSA is considered remote.

Income  tax  expense  comprises  current  and  deferred  tax.  Income  tax  is 
recognised in profit or loss in the Income Statement except to the extent that it 
relates to items recognised directly in equity, or other comprehensive income.

Current tax is the expected tax payable / receivable on the taxable income / 
loss for the year and any adjustment to the tax payable / receivable in respect of 
previous years. It is measured using tax rates enacted or substantially enacted 
at the reporting date.

Deferred  tax  is  recognised  in  respect  of  temporary  differences  between  the 
carrying amounts of assets and liabilities for financial reporting purposes and 
the amounts used for taxation purposes. 

Deferred  tax  assets  are  recognised  for  unused  tax  losses  and  deductible 
temporary differences to the extent that it is probable that future taxable profits 
will  be  available  against  which  they  can  be  utilised.  Deferred  tax  assets  are 
reviewed at each reporting date and are reduced to the extent that it is no longer 
probable that the related tax benefit will be realised.

Deferred  tax  is  measured  at  the  tax  rates  that  are  expected  to  be  applied  to 
temporary differences when they reverse, using tax rates enacted or substantially 
enacted at the reporting date. The measurement of deferred tax reflects the tax 
consequences that would follow the manner in which the Consolidated Entity 
expects, at the reporting date, to recover or settle the carrying amount of its 
assets and liabilities.

Tax Consolidation

The  Bank  is  the  head  entity  in  the  tax  consolidated  group  comprising  all  the 
Australian  wholly-owned  subsidiaries.  The  implementation  date  for  the  tax-
consolidated group was 1 September 2003.

Current  tax  expense  /  income,  deferred  tax  liabilities  and  deferred  tax  assets 
arising  from  temporary  differences  of  the  members  of  the  tax-consolidated 
group are recognised in the separate financial statements of the members of the 
tax-consolidated  group  using  a  ‘group  allocation’  approach  by  reference  to  the 
carrying amounts in the separate financial statements of each entity and the tax 
values applying under tax consolidation.

Any  current  tax  liabilities  (or  assets)  and  deferred  tax  assets  arising  from 
unused  tax  losses  of  the  subsidiaries  is  assumed  by  the  head  entity  in  the 
tax-consolidated group and are recognised as amounts payable / (receivable) 
to / (from) other entities in the tax-consolidated group in conjunction with any 
tax funding arrangement amounts (refer below). Any difference between these 
amounts is recognised by the Bank as an equity contribution, or distribution 
from the subsidiary.

Any subsequent period amendments to deferred tax assets arising from unused 
tax losses as a result of a revised assessment of the probability of recoverability 
is recognised by the head entity only.

84        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20162.4  DIVIDENDS

Ordinary shares

Final 2015 dividend paid 24 November 2015 (2014: 27 November 2014)

Interim 2016 dividend paid 19 May 2016 (2015: 12 May 2015)

Convertible preference shares

Final CPS dividend paid on 15 October 2015 (2014: 15 October 2014)

Half-yearly CPS dividend paid on 15 April 2016 (2015: 15 April 2015)

Bank

2016

2015

Cents per 
share

$m

Cents per share

$m

38

38

258

257

141

143

284

8

8

16

34

36

275

273

124

132

256

8

8

16

All dividends paid on ordinary and preference shares have been fully franked at 100%.

Since the end of the financial year, the Directors have determined the following dividends:

Final CPS dividend 

Final – ordinary shares 

Cents per share

$m

268

38

8

145

The final dividend payment will be fully franked and paid on 22 November 2016 to owners of ordinary shares at the close of business on 28 October 2016 (record 
date). Shares will be quoted ex-dividend on 27 October 2016.

30% franking credits available to shareholders of the Bank for subsequent financial years

Bank

2016
$m

118

2015
$m

121

The ability to utilise the franking credits is dependent upon there being sufficient available profits to declare dividends.

All the franked dividends paid or declared by the Bank since the end of the previous financial year were franked at the tax rate of 30%.

The balance of the Bank of Queensland Limited dividend franking account at the date of this report, after adjusting for franking credits and debits that will arise on 
payment of income tax and dividends relating to the year ended 31 August 2016, is $118 million credit calculated at the 30% tax rate (2015: $121 million credit). It 
is anticipated, based on these franking account balances that the Bank will continue to pay fully franked dividends in the foreseeable future.

Dividend reinvestment plan

As resolved by the Board, the Bank of Queensland Dividend Reinvestment Plan (‘DRP’) provides shareholders with the opportunity to reinvest all or part of their 
entitlement to a dividend into new shares at a discount of 1.5%. 

The discount rate applied is 1.5% of the arithmetic average, rounded to four decimal places, of the daily volume weighted average price of:

• 

all shares sold in the ordinary course of trading on the Australian Securities Exchange automated trading system; and

•  where shares are sold on trading platforms of Australian licensed financial markets operated by persons other than ASX, all shares sold in the ordinary course of 
trading on such of those trading platforms determined by the Board from time to time, during the 10 trading day period commencing on the second trading day 
after the Record Date in respect of the relevant dividend.

The calculation of the daily volume weighted average price shall not include certain transactions, as outlined in the DRP Terms and Conditions.

Shares issued or transferred under the Plan will be fully-paid and rank equally in all respects with existing shares. If, after this calculation there is a residual balance, 
that balance will be carried forward (without interest) and added to the next dividend for the purpose of calculating the number of shares secured under the DRP at 
that time. 

The last date for election to participate in the DRP for the 2016 final dividend is 31 October 2016.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

85

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20162.5  OPERATING SEGMENTS 

Segment information

The Bank determines and presents operating segments based on the information that is provided internally to the Managing Director and CEO, who is the Bank’s 
chief operating decision maker. 

 An operating segment is a component of the Bank that engages in business activities from which it may earn revenues and incur expenses, including revenues 
and expenses that relate to transactions with any of the Bank’s other components. All operating segments’ operating results are regularly reviewed by the Bank’s 
Managing  Director  and  CEO  to  make  decisions  about  resources  to  be  allocated  to  the  segment  and  assess  its  performance,  and  for  which  discrete  financial 
information is available.

Segment results that are reported to the Managing Director and CEO include items directly attributable to a segment as well as those that can be allocated on a 
reasonable basis. The Bank has determined and presented the following two segments based on information provided to the chief operating decision maker.

Banking  

Retail banking, commercial, personal, small business loans, equipment, debtor finance, treasury, savings and transaction accounts.

Insurance  

 Customer credit insurance, life insurance, accidental death insurance, funeral insurance and motor vehicle gap insurance.

Management  monitors  the  operating  results  of  its  business  units  separately  for  the  purpose  of  making  decisions  about  resource  allocation  and  performance 
assessment. Segment performance is evaluated based on operating profit or loss which in certain respects is measured differently from operating profit or loss in the 
consolidated financial statements. Income taxes are managed within the individual operating segments and thus disclosed this way. 

Transfer prices between operating segments are on an arm’s length basis in a manner similar to transactions with third parties.

No revenue from transactions with a single external customer or counterparty amounted to 10% or more of the Bank’s total revenue in 2016 or 2015.

The Consolidated Entity’s business segments operate principally in Australia.

The following table presents income and profit and certain asset and liability information regarding the Bank’s operating segments.

Income

External

Inter-segment

Total operating income

Segment profit before income tax

Income tax expense 

Segment profit after income tax

Results

Interest income

Interest expense

Depreciation and amortisation

Impairment losses on loans and advances

Assets

Liabilities

Banking

Insurance

Total

2016
$m

2015
$m

2016
$m

2015
$m

2016
$m

2015
$m

1,091

2

1,093

479

153

326

2,157

1,221

38

67

50,807

47,262

1,055

4

1,059

439

137

302

2,227

1,327

27

74

47,954

44,522

26

(1)

25

17

5

12

-

-

-

-

92

47

33

(2)

31

23

7

16

-

-

-

-

112

70

1,117

1

1,118

496

158

338

2,157

1,221

38

67

50,899

47,309

1,088

2

1,090

462

144

318

2,227

1,327

27

74

48,066

44,592

86        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20162.5  OPERATING SEGMENTS (CONTINUED)

The following table sets out the reconciliation between the operating segments and the consolidated entity:

Segment total

Elimination of inter-segment revenue

Consolidated total

Segment total

Elimination of inter-segment bank accounts

Adjustment for other consolidation eliminations

Consolidated total

2.6  EARNINGS PER SHARE

2016
$m

2015
$m

2016
$m

2015
$m

Revenue

Profit before tax

1,118

(1)

1,117

1,090

(2)

1,088

496

-

496

462

-

462

Assets

Liabilities

50,899

48,066

47,309

44,592

(46)

-

(47)

(1)

(46)

3

(47)

4

50,853

48,018

47,266

44,549

Basic Earnings Per Share (‘EPS’) is calculated by dividing the relevant earnings by the average weighted number of shares on issue. Diluted EPS takes into account 
the dilutive effect of all outstanding share rights vesting as ordinary shares.

Earnings reconciliation

Net profit

Basic earnings

Effect of distributions on CPS

Effect of capital notes

Diluted earnings

Weighted average number of shares used as the denominator

Number for basic earnings per share

Ordinary shares

Number for diluted earnings per share

Ordinary shares

Effect of award rights

Effect of CPS

Effect of capital notes

Basic earnings per share - Ordinary shares (cents)

Diluted earnings per share - Ordinary shares (cents)

Consolidated

2016
$m

2015
$m

338

338

16

7

361

318

318

16

2

336

2016
Number

2015 (1)
Number

376,043,290

366,717,875

376,043,290

366,717,875

1,270,402

3,293,389

29,553,372

23,978,515

14,661,251

3,269,940

421,528,315

397,259,719

89.8

85.5

86.8

84.7

(1) 

  The comparative weighted average number of shares used as the denominator in the calculation of diluted EPS for the year ended 31 August 2015 has been restated. The reported line item ‘Effect of capital notes’ has been 
adjusted to pro rata for the period which Wholesale Capital Notes were on issue during the comparative period (26 May 2015 to the balance sheet date). ‘Effect of capital notes’ was previously reported as 12,304,413. The 
restatement increases the comparative diluted EPS from 82.8 cents to 84.7 cents.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

87

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016SECTION 3. CAPITAL AND BALANCE SHEET MANAGEMENT 

3.1  CASH AND LIQUID ASSETS

Components of cash and liquid assets

Cash and liquid assets comprise cash at branches, cash on deposit and balances with the Reserve Bank of Australia. Cash flows from the following activities are 
presented on a net basis in the statements of cash flows:

•  Sales and purchases of trading securities;

•  Customer deposits in and withdrawals from deposit accounts; and

• 

Loan drawdowns and repayments. 

Consolidated

Bank

Notes, coins and cash at bank

Remittances in transit

Total

2016
$m

957

271

1,228

2015
$m

917

186

1,103

Notes to the statements of cash flows

Reconciliation of profit for the year to net cash provided by operating activities.

Profit from ordinary activities after income tax

338

318

Add / (less) items classified as investing / financing activities or non-cash items

Depreciation 

Amortisation

Dividends received from subsidiaries

Software amortisation and impairment

Equity settled transactions

Investments equity accounted

(Profit) / loss on sale of property, plant and equipment

(Increase) / decrease in due from other financial institutions

(Increase) / decrease in financial assets

Increase in loans and advances at amortised cost

Increase in derivatives

Decrease in provision for impairment

(Increase) / decrease in deferred tax asset

(Increase) / decrease in other assets

(Increase) / decrease in amounts due from controlled entities

Increase in due to other financial institutions

Increase in deposits

Increase / (decrease) in accounts payable and other liabilities

Increase / (decrease) in current tax liabilities

Decrease in provisions

Increase / (decrease) in deferred tax liabilities

Decrease in insurance policy liabilities

Decrease in borrowings including subordinated notes

Net cash outflow from operating activities

88        ANNUAL REPORT 2016

10

16

-

29

12

3

(5)

23

20

14

-

27

10

-

(1)

2

(418)

(2,177)

1,592

(2,549)

(46)

(16)

28

(12)

-

(50)

1,989

(32)

(42)

(15)

(2)

(16)

(690)

(1,073)

(20)

(18)

(10)

17

-

52

640

(2)

(17)

(42)

42

(22)

(763)

(710)

2016
$m

2015
$m

432

271

703

379

10

16

(70)

28

10

-

2

9

(440)

(2,038)

(40)

(14)

14

6

(222)

(50)

2,146

(21)

(41)

(15)

(4)

-

-

367

186

553

292

10

2

(28)

25

8

-

5

(4)

907

(4,784)

(14)

(11)

(1)

4

112

52

3,033

15

(16)

(38)

(2)

-

-

(335)

(433)

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.2  DEPOSITS

Deposits at call

Term deposits

Certificates of deposit 

Total deposits

Concentration of deposits:

Customer deposits

Wholesale deposits 

Total deposits

3.3  FINANCIAL ASSETS

Available-for-sale

Debt instruments

Unlisted equity instruments

Total available-for-sale

Held for trading

Floating rate notes and bonds

Negotiable certificates of deposit

Total held for trading

Consolidated

Bank

2016
$m

12,797

18,589

5,334

36,720

29,122

7,598

36,720

2015
$m

11,814

17,838

5,080

34,732

26,914

7,818

34,732

2016
$m

13,557

18,632

5,334

37,523

29,881

7,642

37,523

Consolidated

Bank

2016
$m

3,730

9

3,739

688

903

1,591

2015
$m

2,818

9

2,827

595

1,345

1,940

2016
$m

3,921

9

3,930

688

903

1,591

2015
$m

12,415

17,883

5,080

35,378

27,514

7,864

35,378

2015
$m

2,987

9

2,996

595

1,345

1,940

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

89

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.4  LOANS AND ADVANCES AT AMORTISED COST

Loans and advances at amortised cost

 Loans and advances are originated by the Bank and are recognised upon cash being advanced to the borrower. Loans and advances are initially recognised at fair 
value plus incremental direct transaction costs and subsequently measured at each reporting date at amortised cost using the effective interest method. Refer to the 
table below for impairment of loans and advances.

Residential property loans – secured by mortgages

29,888

28,378

29,888

28,378

Consolidated

Bank

2016
$m

2015
$m

2016
$m

2015 (1)
$m

Personal loans 

Overdrafts 

Commercial loans 

Credit cards 

Leasing finance 

Gross loans and advances at amortised cost

Less:

Unearned lease finance income

Specific provision for impairment

Collective provision for impairment

233

255

8,355

71

4,745

43,547

(395)

(116)

(140)

260

277

7,786

64

4,626

41,391

(416)

(126)

(146)

Total loans and advances at amortised cost

42,896

40,703

(1) 

The comparative figures for the Bank have been restated, refer to Section 6.11.

Loans and advances and other assets at amortised cost

233

255

8,356

71

323

260

277

7,793

64

323

39,126

37,095

(38)

(96)

(111)

38,881

(41)

(106)

(114)

36,834

 If  there  is  evidence  of  impairment  for  any  of  the  Consolidated  Entity’s  financial  assets  carried  at  amortised  cost,  the  loss  is  measured  as  the  difference 
between  the  asset’s  carrying  amount  and  the  present  value  of  estimated  future  cash  flows,  excluding  future  credit  losses  that  have  not  been  incurred.  
The cash flows are discounted at the financial asset’s original effective interest rate. The loss is recognised in profit or loss in the Income Statement.

(i)  Specific impairment provisions

 Impairment losses on individually assessed loans and advances are determined on a case-by-case basis. If there is objective evidence that an individual loan or 
advance is impaired, then a specific provision for impairment is raised. The amount of the specific provision is based on the carrying amount of the loan or advance, 
including the security held against the loan or advance and the present value of expected future cash flows. Any subsequent write-offs for bad debts are then made 
against the specific provision for impairment.

(ii)  Collective impairment provisions

 Where  no  evidence  of  impairment  has  been  identified  for  loans  and  advances,  these  loans  and  advances  are  grouped  together  on  the  basis  of  similar  credit 
characteristics for the purpose of calculating a collective impairment loss. Collective impairment provisions are based on historical loss experience adjusted for 
current observable data. The amount required to bring the collective provision for impairment to its required level is charged to profit or loss in the Income Statement. 

90        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.4 LOANS AND ADVANCES AT AMORTISED COST (CONTINUED) 

Provision for impairment

Specific provision:

Balance at the beginning of the year

Add: Expensed during the year

Less: Bad debts written off net of recoveries

Transfers from collective provision

Unwind of discount

Balance at the end of the year

Collective provision:

Balance at the beginning of the year

Add: Expensed / (Released) during the year

Transfer from BOQ Specialist (Aust) Limited (1)

Transfers to specific provision

Balance at the end of the year

Total provisions for impairment

Consolidated

Bank

2016
$m

2015
$m

2016
$m

2015
$m

126

73

(79)

2

(6)

116

146

(4)

-

(2)

140

256

146

72

(84)

-

(8)

126

144

2

-

-

146

272

106

43

(46)

(1)

(6)

96

114

(4)

-

1

111

207

128

38

(52)

-

(8)

106

103

5

6

-

114

220

(1) 

  On 1 June 2015 BOQ Specialist (Aust) Limited (formerly known as the Professional Finance and Asset Finance & Leasing businesses of Investec Bank (Australia) Limited) surrendered its Authorised Deposit-taking Institutions 
license following its acquisition on 31 July 2014. Subsequently all loans and advances and provisions for impairment for BOQ Specialist Pty Ltd were transferred to the Bank.

Lease receivables

Loans  and  advances  at  amortised  cost  include  the  following  finance  lease  receivables  for  leases  of  certain  property  and  equipment  where  the  Bank  is  
the lessor.

Gross investment in finance lease receivables: 

Less than one year

Between one and five years

More than five years

Unearned lease finance income

Net investment in finance leases

The net investment in finance leases comprise:

Less than one year

Between one and five years

More than five years

Consolidated

Bank

2016
$m

2015
$m

2016
$m

2015 (1) (2)
$m

1,744

2,879

122

4,745

(395)

4,350

1,575

2,669

106

4,350

1,714

2,814

98

4,626

(416)

4,210

1,532

2,593

85

4,210

17

256

50

323

(38)

285

16

228

41

285

16

254

53

323

(41)

282

16

223

43

282

(1) 

  On 1 June 2015 BOQ Specialist (Aust) Limited (formerly known as the Professional Finance and Asset Finance & Leasing businesses of Investec Bank (Australia) Limited) surrendered its Authorised Deposit-taking Institutions 
license following its acquisition on 31 July 2014. Subsequently all finance lease receivables for BOQ Specialist Pty Ltd were transferred to the Bank.

(2) 

  The comparative figures for the Bank have been restated, refer to Section 6.11.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

91

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.4 LOANS AND ADVANCES AT AMORTISED COST (CONTINUED)

Transfer of financial assets

The Bank conducts a loan securitisation program whereby mortgage loans are packaged and sold to the REDS Securitisation and Warehouse Trusts (‘RMBS Trusts’). 
The Bank also securitises Hire Purchase, Chattel Mortgages and Finance Leases which are packaged and sold to the REDS EHP Securitisation Trusts (‘REDS EHP 
Trusts’) and the Nyala and Impala Securitisation Trusts. Refer to Section 6.10 (a)(ii) for further information.

 The following table sets out the transferred financial assets that did not qualify for derecognition and associated liabilities from conducting the securitisation program. 

Transferred financial assets

Loans and advances at amortised cost

Lease receivables

Associated financial liabilities

Securitisation liabilities - external investors

Amounts due to controlled entities

For those liabilities that have recourse only to transferred assets(3)

Fair value of transferred assets

Fair value of associated liabilities

Net Position

Consolidated

Bank

2016
$m

2015 (1)
$m

2016
$m

2015 (1) (2)
$m

2,859

858

3,717

4,122

-

4,122

3,746

(4,122)

(376)

3,639

750

4,389

4,819

-

4,819

4,415

(4,819)

(404)

3,005

-

3,005

-

3,350

3,350

3,021

(3,350)

(329)

3,740

-

3,740

-

4,120

4,120

3,755

(4,120)

(365)

(1) 

(2) 

(3) 

  On 1 June 2015 BOQ Specialist (Aust) Limited (formerly known as the Professional Finance and Asset Finance & Leasing businesses of Investec Bank (Australia) Limited) surrendered its Authorised Deposit-taking Institutions 
license following its acquisition on 31 July 2014. At this time the securitisation trusts and the associated assets and liabilities transferred to being under control of the Bank. These have been included within the transfer of 
financial assets note for the 2015 financial year.

  The comparative figures for the Bank have been restated, refer to Section 6.11.

  The fair values of transferred assets and liabilities that reprice within 6 months are assumed to equate to the amortised cost. All other fair values are calculated using a discounted cashflow model.

92        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.5 BORROWINGS INCLUDING SUBORDINATED NOTES

The Consolidated Entity recorded the following movements on borrowings including subordinated notes:

Securitisation  
liabilities (1)
$m

EMTN  
Program
$m

ECP  
Program
$m

Borrowings 
including 
subordinated 
notes
$m

Transferable 
Certificates of 
Deposit 
$m

Convertible 
Preference 
Shares (2)
$m

Capital 
Notes (3)
$m

Year ended 31 August 2016

Balance at beginning of year

Proceeds from issues

Repayments

Deferred establishment costs

Amortisation of deferred costs

Foreign exchange translation

4,812

1,123

(1,815)

(3)

5

(5)

Balance at end of the year

4,117

81

80

-

-

-

(1)

160

94

473

(216)

-

-

(10)

341

325

149

(220)

-

(2)

-

252

Total
$m

8,713

3,515

(2,818)

(3)

7

(16)

2,958

1,690

(567)

-

2

-

295

148

-

-

-

1

-

-

-

-

1

-

4,083

296

149

9,398

Securitisation 
liabilities (1)
$m

EMTN  
Program
$m

ECP  
Program
$m

Borrowings 
including 
subordinated 
notes
$m

Transferable 
Certificates of 
Deposit 
$m

Convertible 
Preference 
Shares (2)
$m

Capital 
Notes (3)
$m

Year ended 31 August 2015

Balance at beginning of year

Proceeds from issues

Repayments

Deferred establishment costs

Amortisation of deferred costs

Foreign exchange translation

5,510

2,284

(3,041)

(5)

5

59

Balance at end of the year

4,812

64

29

(18)

-

-

6

81

319

88

(355)

-

-

42

94

347

-

(22)

-

-

-

1,830

1,356

(228)

-

-

-

294

-

-

-

1

-

325

2,958

295

-

150

-

(2)

-

-

148

Total
$m

8,364

3,907

(3,664)

(7)

6

107

8,713

(1) 

(2 

(3)    

 Securitisation liabilities are secured by a floating charge over securitised assets for amounts owing to noteholders and any other secured creditors of the securitisation vehicles.

  3,000,000 Convertible Preference Shares (CPS) were issued on 24 December 2012. CPS are fully-paid, perpetual, convertible, unguaranteed and unsecured preference shares with preferred, discretionary, non-cumulative 
dividends. CPS will mandatorily convert into ordinary shares on 15 April 2020. The Bank is entitled to convert, redeem or transfer some or all of the CPS on the optional conversion / redemption date of 15 April 2018 subject to 
the prior written approval from the Australian Prudential Regulation Authority (‘APRA’). The Bank is also entitled to convert, redeem or transfer some or all of the CPS on the occurrence of a regulatory event or tax event and in 
addition, conversion of the CPS into ordinary shares must occur immediately following the occurrence of a capital trigger event or a non-viability trigger event. CPS rank for payment of capital ahead of ordinary shareholders, 
equally with other securities or instruments ranking equally with CPS, but behind all other securities or instruments ranking ahead of CPS, and behind all depositors and other creditors.

 On 26 May 2015, the Bank issued 15,000 Wholesale Capital Notes (‘WCN’) at a price of $10,000 per note. WCN are non-cumulative and fully paid and are issued by the Bank on a perpetual, subordinated and unsecured basis. 
They are not guaranteed or secured. In a winding up of the Bank, if capital notes have not been converted or written-off on account of a non-viability trigger event or capital trigger event, WCN will rank for payment of capital 
ahead of ordinary shareholders, equally with other securities or instruments ranking equally with WCN, but behind all other securities or instruments ranking ahead of WCN, and behind all senior creditors. The WCN may covert 
to ordinary shares of the Bank in certain circumstances, which include the occurrence of a non-viability event or a capital trigger event.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

93

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.5  BORROWINGS INCLUDING SUBORDINATED NOTES (CONTINUED)

The Bank recorded the following movements on borrowings including subordinated notes:

EMTN  
Program
$m

ECP  
Program
$m

Borrowings 
including 
subordinated 
notes (1)
$m

Transferable 
Certificates of 
Deposit 
$m

Convertible 
Preference 
Shares(2)
$m

Capital 
Notes (3)
$m

81

80

-

-

(1)

160

94

473

(216)

-

(10)

341

324

149

(220)

(1)

-

252

2,958

1,690

(567)

2

-

295

148

-

-

1

-

-

-

1

-

4,083

296

149

Total
$m

3,900

2,392

(1,003)

3

(11)

5,281

EMTN  
Program
$m

ECP  
Program
$m

Borrowings 
including 
subordinated 
notes (1) (4)
$m

Transferable 
Certificates of 
Deposit 
$m

Convertible 
Preference 
Shares(2)
$m

Capital 
Notes (3)
$m

Total (4)
$m

64

29

-

(18)

-

-

6

81

319

88

-

(355)

-

-

42

94

271

-

53

-

-

-

-

1,712

1,356

-

(110)

-

-

-

294

-

-

-

-

1

-

-

150

-

-

(2)

-

-

2,660

1,623

53

(483)

(2)

1

48

324

2,958

295

148

3,900

Year ended 31 August 2016

Balance at beginning of year

Proceeds from issues

Repayments

Amortisation of deferred costs

Foreign exchange translation

Balance at end of the year

Year ended 31 August 2015

Balance at beginning of year

Proceeds from issues

Transfers from BOQ Specialist

Repayments

Deferred establishment costs

Amortisation of deferred costs

Foreign exchange translation

Balance at end of the year

(1) 

(2) 

(3) 

  Convertible Notes were issued in 2014 in three tranches of $60 million (‘Tranche 1’), $45 million (‘Tranche 2’) and $45 million (‘Tranche 3’), and are cumulative, convertible, subordinated notes due June 2020, and pay, subject 
to a solvency condition, a monthly coupon equal to the 30 day bank bill rate plus 400 basis points. The Convertible Notes are unlisted with the final Tranche being Tranche 1, redeemed during the prior financial year.

   3,000,000 Convertible Preference Shares (CPS) were issued on 24 December 2012. CPS are fully-paid, perpetual, convertible, unguaranteed and unsecured preference shares with preferred, discretionary, non-cumulative 
dividends. CPS will mandatorily convert into ordinary shares on 15 April 2020. The Bank is entitled to convert, redeem or transfer some or all of the CPS on the optional conversion / redemption date of 15 April 2018 subject to 
the prior written approval from the Australian Prudential Regulation Authority (‘APRA’). The Bank is also entitled to convert, redeem or transfer some or all of the CPS on the occurrence of a regulatory event or tax event and in 
addition, conversion of the CPS into ordinary shares must occur immediately following the occurrence of a capital trigger event or a non-viability trigger event. CPS rank for payment of capital ahead of ordinary shareholders, 
equally with other securities or instruments ranking equally with CPS, but behind all other securities or instruments ranking ahead of CPS, and behind all depositors and other creditors.

   On 26 May 2015, the Bank issued 15,000 Wholesale Capital Notes (‘WCN’) at a price of $10,000 per note. WCN are non-cumulative and fully paid and are issued by the Bank on a perpetual, subordinated and unsecured basis. 
They are not guaranteed or secured. In a winding up of the Bank, if capital notes have not been converted or written-off on account of a non-viability trigger event or capital trigger event, WCN will rank for payment of capital 
ahead of ordinary shareholders, equally with other securities or instruments ranking equally with WCN, but behind all other securities or instruments ranking ahead of WCN, and behind all senior creditors. The WCN may covert 
to ordinary shares of the Bank in certain circumstances, which include the occurrence of a non-viability event or a capital trigger event.

(4) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

94        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT

The Consolidated Entity adopts a “managed risk” approach to its banking and insurance activities. As such, the articulation of a risk aware culture is prevalent 
throughout the Consolidated Entity’s credit, liquidity, market, operational, insurance risk and compliance policies and procedures. The Board has adopted policies 
in relation to the assessment, management and monitoring of these risks and ownership of the frameworks within which these risks are managed reside with the 
Chief Risk Officer. 

The  Chief  Risk  Officer  contributes  towards  the  achievement  of  the  Consolidated  Entity’s  corporate  objectives  through  the  operationalisation  and  progressive 
development of the Bank’s risk management function. The continued improvement of the Bank’s risk management function focuses on a number of key areas, with 
particular emphasis on:

1. 

2. 

3. 

4. 

5. 

 the efficiency and effectiveness of the Consolidated Entity’s credit, liquidity, market, operational risk and compliance management process controls and policies 
to support improved competitive advantage, support growth and enable improved cost controls;

 to provide management and the Board with risk reporting that contributes to the further development of sound corporate governance standards;

 to maintain regulatory compliance in line with regulators’ expectations;

 to provide a sound basis from which the Bank can progress to the required compliance level under the Basel II accord; and 

 to contribute to the Consolidated Entity achieving risk based performance management.

Group  Risk  is  an  independent  function  and  is  responsible  for  providing  the  framework,  policies  and  procedures  needed  for  managing  credit,  liquidity,  market, 
operational risk and compliance throughout the Group. Policies are set in line with the governing strategy and risk guidelines set by the Board.

Monitoring

The  Consolidated  Entity’s  enterprise  risk  management  framework  incorporates  active  management  and  monitoring  of  a  range  of  risks  including  
(but not limited to):

1.  Market

2.  Credit

3.  Liquidity

4. 

Insurance

(a)  Market risk

Market risk is the risk that movements in market rates and prices will result in profits or losses to the Bank. The objective of market risk management is to manage 
and control market risk and to minimise its impact on the Consolidated Entity. 

(i)  Interest rate risk management

The operations of the Consolidated Entity are subject to the risk of interest rate fluctuations as a result of mismatches in the timing of the repricing of interest rates 
on the Consolidated Entity’s assets and liabilities.

The figures in the table below indicate the potential increase in net interest income for an ensuing 12 month period of a 1% parallel shock increase to the yield curve. 
A 1% decrease in the yield curve has an equal but opposite impact.

Exposure at the end of the year

Average monthly exposure during the year

High month exposure during the year

Low month exposure during the year

(ii)  Foreign exchange risk

2016
%

0.80

0.36

1.32

(1.28)

2015
%

0.68

(0.03)

1.73

(1.17)

2016
$m

2015
$m

7

3

12

(12)

6

-

16

(11)

It is the Bank’s policy not to carry material foreign exchange rate exposures. At balance date there are no material foreign exchange rate exposures.

The Bank uses cross currency swaps and foreign exchange forwards to hedge its exchange rate exposures arising from borrowing off-shore in foreign currencies. The 
Bank uses forward foreign exchange contracts to hedge potential exchange rate exposures created by customer-originated foreign currency transactions.

The Bank’s investment in its New Zealand subsidiary is hedged by forward foreign exchange contracts which mitigate the currency risk arising from the subsidiary’s 
net assets.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

95

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(a)  Market risk (continued)

(iii)  Traded market risk

Market risks attributable to trading activities are primarily measured using a parametric Value-at-Risk (‘VaR’) model based on historical data. The Bank estimates VaR 
as the potential loss in earnings from adverse market movements and is calculated over a 1-day time horizon to a 99% confidence level using 2 years of historical 
data. VaR takes account of all material market variables that may cause a change in the value of the trading portfolio. Although an important tool for the measurement 
of market risk, the assumptions underlying the model have some limitations:

• 

• 

• 

VaR typically understates the losses that may occur beyond the 99% confidence level;

the reliance on historical data may prove insufficient to predict the severity of possible future outcomes; and

 a 1-day holding period assumes that it is possible to hedge or dispose of positions within that period. For certain illiquid assets or in certain market situations 
this might not be possible.

As VaR is a statistical measure and only attempts to cover losses to a 99% confidence level, the Bank supplements this analysis with stress testing. Stress testing 
attempts to adequately assess the risks inherent in its trading activities by applying appropriate scenario analyses, whilst not addressing the likelihood of those 
outcomes.

As an overlay, the individual market risks of interest rate, foreign exchange, credit and equity sensitivities are monitored and measured against limits delegated by 
the Asset-Liability Committee (‘ALCO’) and approved by the Board Risk Committee.

The portfolio (interest rate, foreign exchange, credit and equity) VaR for the Bank’s trading portfolio for the year was as follows:

Trading VaR

Average

Maximum

Minimum

(b)  Credit risk 

2016
$m

2015
$m

0.53

1.79

0.20

0.71

1.61

0.23

Credit risk arises in the business from lending activities, the provision of guarantees including letters of credit and commitments to lend, investment in bonds and 
notes, financial market transactions and other associated activities. Credit risk is the potential loss arising from the possibility that customers or counterparties fail 
to meet contractual payment obligations to the Bank as they fall due. 

The Board of Directors have implemented a structured framework of systems and controls to monitor and manage credit risk comprising:

• 

• 

• 

• 

• 

documented credit risk management principles which are disseminated to all staff involved with the lending process;

documented policies;

 a process for approving risk, based on tiered delegated approval authorities, whereby the largest exposures are assessed by a committee consisting of Group 
Executives and senior risk managers chaired by the Chief Risk Officer;

 risk grading the Bank’s commercial exposures for facilities greater than $100,000 based on items inclusive of financial performance and stability, organisational 
structure, industry segment and security support. Exposures within this segment of the portfolio are generally subject to annual review including reassessment 
of the assigned risk grade;

 an automated scorecard approval model for the Bank’s retail portfolio inclusive of home loans, personal loans, and lines of credit. This model is supported by 
experienced Risk Assessment Managers; and

• 

a series of management reports detailing industry concentrations, counterparty concentrations, loan grades and security strength ratings.

The Consolidated Entity uses derivative financial instruments to hedge its exposure to foreign exchange and interest rate risks arising from operating, financing 
and investing activities. In accordance with its treasury policy, the Consolidated Entity can hold derivative financial instruments for trading purposes. Credit risk on 
derivative contracts used for these purposes is minimised as counterparties are recognised financial intermediaries with acceptable credit ratings determined by a 
recognised rating agency.

(i) Maximum exposure to credit risk

The amounts disclosed are the maximum exposure to credit risk, before taking account of any collateral held or other credit enhancements. For financial assets 
recognised on the Balance Sheet, the exposure to credit risk equals their carrying amount. For customer commitments, the maximum exposure to credit risk is the 
full amount of the committed facilities as at the reporting date.

96        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(b)  Credit risk (continued)

(i)  Maximum exposure to credit risk (continued)

The carrying amount of the Consolidated Entity’s and Bank’s financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the 
reporting date was:

Cash and liquid assets

Due from other financial institutions

Other financial assets (including accrued interest)

Derivative financial instruments

Financial assets other than loans and advances

Gross loans and advances at amortised cost

Total financial assets

Customer commitments (1)

Total potential exposure to credit risk

(1) 

(2) 

 Refer to Section 6.2 for full details of customer commitments.

 The comparative figures for the Bank have been restated, refer to Section 6.11.

Distribution of financial assets by credit quality

Neither past due or impaired

Gross loans and advances at amortised cost

Financial assets other than loans and advances

Past due but not impaired

Gross loans and advances at amortised cost

Impaired

Gross loans and advances at amortised cost

Total financial assets

Consolidated

Bank

2016 
$m

1,228

68

5,389

180

6,865

43,547

50,412

1,476

51,888

2015 
$m

1,103

91

4,826

225

6,245

41,391

47,636

1,498

49,134

2016 
$m

703

10

5,579

180

6,472

39,126

45,598

888

46,486

2015 (2) 
$m

553

19

4,993

162

5,727

37,095

42,822

624

43,446

Consolidated

Bank

2016 
$m

42,267

6,865

2015 
$m

40,056

6,245

2016 
$m

2015 (1) 
$m

37,992

6,472

35,903

5,727

1,048

1,098

935

987

232

50,412

237

47,636

199

45,598

205

42,822

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

There is no individual exposure included in impaired assets which exceeds 5% of shareholders’ equity (2015: nil).

The  Bank  holds  collateral  against  loans  and  advances  to  customers  in  the  form  of  mortgage  interest  over  property,  other  registered  securities  over  assets  and 
guarantees and mortgage insurance. To mitigate credit risk, the Bank can take possession of the security held against the loans and advances as a result of customer 
default. To ensure reduced exposure to losses, the collateral held by the Bank as mortgagee in possession is realised promptly.

Estimates of fair value are based on the value of collateral assessed at the time of borrowing, and generally are not updated except when a loan is individually 
assessed as impaired. An estimate of the collateral held against past due but not impaired and impaired loans and advances at amortised cost is outlined below. It 
is not practical to determine the fair value of collateral held against performing loans. 

Held against past due but not impaired assets

Held against impaired assets

Consolidated

Bank

2016 
$m

1,522

156

2015 
$m

1,482

159

2016 
$m

1,442

139

2015 
$m

1,415

142

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

97

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(b)  Credit risk (continued)

(ii)  Credit quality

The credit quality of financial assets has been determined based on Standard & Poor’s credit ratings, APRA risk weightings and the Bank’s standard risk grading.

The table below presents an analysis of the credit quality of financial assets:

CONSOLIDATED

2016 
$m

2015 
$m

Gross loans & advances

Gross loans & advances

Retail 

24,611

4,987

506

88

Commercial

3,919

7,998

1,235

203

Total  
loans & 
advances

28,530

12,985

1,741

291

Financial  
assets other 
than loans  
& advances

6,856

-

9

-

Retail 

23,736

4,461

404

314

Commercial

3,346

7,771

1,316

43

Total  
loans & 
advances

27,082

12,232

1,720

357

Financial  
assets other 
than loans  
& advances

6,236

-

9

-

30,192

13,355

43,547

6,865

28,915

12,476

41,391

6,245

2016 
$m

2015 
$m

Gross loans & advances

Gross loans & advances

BANK

Retail 

Commercial

24,611

4,987

506

88

3,050

5,141

540

203

Total  
loans & 
advances

27,661

10,128

1,046

291

Financial  
assets other 
than loans  
& advances

6,272

122

78

-

Retail

23,736

4,461

404

314

Commercial

2,634

4,911

588

43

Total  
loans & 
advances

26,370

9,372

992

357

Financial  
assets other 
than loans  
& advances

5,549

108

70

-

30,192

8,934

39,126

6,472

28,915

8,176

37,091

5,727

High Grade

Satisfactory

Weak

Unrated (1)

High Grade

Satisfactory

Weak

Unrated (1)

(1) 

  Loans and advances which have been classified as unrated are not secured, however these are not deemed to be weak. All other loans and advances have been included in the appropriate category.

98        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(b)  Credit risk (continued)

(iii)  Loans and advances which were past due but not impaired

Loans which are 90 or more days past due are not classified as impaired assets where the estimated net realisable value of the security is sufficient to cover the 
repayment of all principal and interest amounts due. 

Less than 30 days

31 to 90 days

More than 90 days

- Retail

- Commercial

- Retail

- Commercial

- Retail

- Commercial

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

359

228

163

64

156

78

385

235

148

73

163

94

1,048

1,098

359

146

163

38

156

73

935

385

156

148

47

163

88

987

(iv) Concentration of exposure for gross loans and advances at amortised cost

Concentration of credit risk exists when a number of counterparties are engaged in similar activities, or operate in the same geographical areas or industry sectors 
and have similar economic characteristics so that their ability to meet contractual obligations is similarly affected by changes in economic, political or other conditions.

The Bank monitors concentrations of credit risk by geographical location for loans and advances. An analysis of these concentrations of credit risk at the reporting 
date is shown below: 

Geographical concentration of credit risk for loans and advances at amortised 
cost (before provisions and unearned income):

Queensland

New South Wales

Victoria

Northern Territory

Australian Capital Territory

Western Australia

South Australia

Tasmania

International (New Zealand) 

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

Consolidated

Bank

2016 
$m

20,992

9,531

6,950

318

319

4,359

613

203

262

2015 
$m

20,954

8,253

6,608

306

315

4,040

481

192

242

2016 
$m

19,429

8,331

6,012

312

294

4,079

481

188

-

2015 (1) 
$m

19,524

7,091

5,683

301

280

3,675

355

186

-

43,547

41,391

39,126

37,095

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

99

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(c)  Liquidity risk

Liquidity risk arises from the possibility that the Bank is unable to meet its financial obligations as they fall due. Liquidity risk is managed through a series of detailed 
policies, including the management of cash flow mismatches, the maintenance of a stable, core retail deposits base, the diversification of the funding base and the 
retention of adequate levels of high quality liquid assets. 

The Consolidated Entity manages liquidity risk by maintaining adequate reserves and facilities by continuously monitoring forecast and actual cash flows, matching 
maturity profiles of financial assets and liabilities and liquidity scenario analysis. 

Consolidated 
2016

Financial liabilities

Carrying 
amount 
$m

At Call 
$m

3 months  
or less 
$m

3 to 12 
months 
$m

1 to 5  
years 
$m

Over  
5 years 
$m

Policyholder 
$m

Total  
contractual 
cash flows 
$m

Due to other financial institutions

209

209

-

Deposits 

36,720

14,926

11,463

19

355

4,117

5,281

25

-

-

-

-

-

6

355

336

856

-

46,726

15,135

13,016

12,089

-

-

334

-

-

-

-

-

-

1,082

(1,100)

(18)

293

1,183

1,476

-

-

-

436

(405)

31

-

-

-

-

9,847

4

-

-

842

4

-

1,283

2,223

955

-

3,119

-

6,188

771

(593)

178

-

-

-

-

48

1

-

558

796

-

1,403

229

(105)

124

-

-

-

-

-

-

-

-

-

25

25

-

-

-

-

-

-

Carrying 
amount 
$m

At Call 
$m

3 months  
or less 
$m

3 to 12 
months 
$m

1 to 5  
years 
$m

Over  
5 years 
$m

Policyholder 
$m

Derivative financial instruments (1)

Accounts payable and other liabilities

Securitisation liabilities (2)
Borrowings including  
subordinated notes

Insurance policy liabilities

Total financial liabilities
Derivative financial instruments  
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions
Guarantees, indemnities and letters 
of credit

Customer funding commitments

Consolidated 
2015

Financial liabilities

Due to other financial institutions

259

259

-

-

Deposits 

34,732

11,984

12,406

9,794

Derivative financial instruments (1)

Accounts payable and other liabilities

Securitisation liabilities (2)

Borrowings including subordinated 
notes

Insurance policy liabilities

21

390

4,812

3,901

41

-

-

-

-

-

9

390

311

40

-

-

990

10

-

-

12

2

-

7

-

1,343

2,667

931

1,083

3,112

-

-

-

-

Total financial liabilities

44,156

12,243

13,156

12,227

6,779

945

(1) 

(2) 

 Derivative financial instruments other than those designated in a cashflow hedge relationship.

 Repayment of securitisation bonds is forecast based on the expected repayment profile of the underlying assets of the Trusts.

100        ANNUAL REPORT 2016

-

-

-

-

-

-

41

41

209

37,126

15

355

4,400

5,726

25

47,856

2,518

(2,203)

315

293

1,183

1,476

Total  
contractual 
cash flows 
$m

259

35,186

28

390

5,252

4,235

41

45,391

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(c)  Liquidity risk (continued)

Consolidated 
2015

Derivative financial instruments 
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions

Guarantees, indemnities and letters 
of credit

Customer funding commitments

Bank 
2016

Financial liabilities

Carrying 
amount 
$m

At Call 
$m

3 months  
or less 
$m

3 to 12 
months 
$m

1 to 5  
years 
$m

Over  
5 years 
$m

Policyholder 
$m

-

-

86

-

-

-

-

-

-

287

1,211

1,498

447

(438)

9

-

-

-

559

(534)

25

-

-

-

757

(666)

91

-

-

-

339

(313)

26

-

-

-

-

-

-

-

-

-

Carrying amount 
$m

At Call 
$m

3 months  
or less 
$m

3 to 12 
months 
$m

1 to 5  
years 
$m

Over  
5 years 
$m

Due to other financial institutions

209

209

-

Deposits 

37,523

15,729

11,463

Derivative financial instruments (1)

Accounts payable and other liabilities

Borrowings including subordinated notes

Total financial liabilities

Derivative financial instruments  
(hedging relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions

Guarantees, indemnities and letters of credit

Customer funding commitments

19

311

5,281

43,343

-

-

325

-

-

-

(1) 

 Derivative financial instruments other than those designated in a cashflow hedge relationship. 

-

9,847

4

-

955

-

-

-

6

311

856

15,938

12,636

10,806

-

-

-

293

595

888

1,077

(1,095)

(18)

-

-

-

371

(349)

22

-

-

-

-

842

4

-

3,119

3,965

769

(592)

177

-

-

-

-

48

1

-

796

845

229

(105)

124

-

-

-

Total  
contractual 
cash flows 
$m

2,102

(1,951)

151

287

1,211

1,498

Total  
contractual 
cash flows 
$m

209

37,929

15

311

5,726

44,190

2,446

(2,141)

305

293

595

888

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

101

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED)

(c)  Liquidity risk (continued)

Bank 
2015

Financial liabilities

Due to other financial institutions

Deposits 

Derivative financial instruments (1)

Accounts payable and other liabilities

Borrowings including subordinated notes

Amounts due to controlled entities

Total financial liabilities

Derivative financial instruments (hedging 
relationship)

Contractual amounts payable

Contractual amounts receivable

Off balance sheet positions

Guarantees, indemnities and letters of credit

Customer funding commitments

Carrying 
amount (2) 
$m

At Call (2) 
$m

3 months  
or less 
$m

3 to 12  
months 
$m

1 to 5  
years (2) 
$m

Over 5  
years 
$m

Total  
contractual 
cash flows (2) 
$m

259

12,626

-

12,406

259

35,378

21

345

3,900

911

40,814

-

-

135

-

-

-

-

-

-

911

13,796

-

-

-

287

337

624

-

9,794

7

-

1,083

-

9

345

40

-

12,800

10,884

437

(431)

6

-

-

-

447

(433)

14

-

-

-

-

990

10

-

3,116

-

4,116

660

(577)

83

-

-

-

-

12

2

-

-

-

14

162

(75)

87

-

-

-

259

35,828

28

345

4,239

911

41,610

1,706

(1,516)

190

287

337

624

(1) 

(2) 

 Derivative financial instruments other than those designated in a cashflow hedge relationship.

 The comparative figures for the Bank have been restated, refer to Section 6.11.

(d)  Insurance risk

(i)  Risk management objectives and policies for risk mitigation

Insurance risks are controlled through the use of underwriting procedures, adequate premium rates and policy charges and sufficient reinsurance arrangements, all 
of which are approved through a Board approved governance structure. Controls are also maintained over claims management practices to assure the correct and 
timely payment of insurance claims.

(ii)  Strategy for managing insurance risk

Portfolio of risks
The  Bank’s  insurance  subsidiaries  issue  consumer  credit  insurance,  term  life  insurance,  funeral  insurance,  accidental  death  insurance  and  motor  vehicle  gap 
insurance contracts. The performance of the Bank’s insurance subsidiaries and its continuing ability to write business depends on its ability to pre-empt and control 
risks. The Bank’s insurance subsidiaries have a risk management strategy which has been approved by their respective Boards. It summarises the approach to 
risk and risk management.

Risk strategy
In  compliance  with  contractual  and  regulatory  requirements,  a  strategy  is  in  place  to  ensure  that  the  risks  underwritten  satisfy  objectives  whilst  not  adversely 
affecting the Consolidated Entity’s ability to pay benefits and claims when due. The strategy involves the identification of risks by type, impact and likelihood, the 
implementation of processes and controls to mitigate the risks, and continuous monitoring and improvement of the procedures in place to minimise the chance 
of an adverse compliance or operational risk event occurring. Included in this strategy is the process for underwriting and product pricing to ensure products are 
appropriately priced. Capital management is also a key aspect of the Consolidated Entity’s risk management strategy. Capital requirements take account of all of the 
various regulatory reporting requirements to which the Consolidated Entity is subject.

Prudential capital requirements
Prudential  capital  requirements  established  by  the  APRA  are  in  place  to  safeguard  policyholders’  interests,  which  are  primarily  the  ability  to  meet  future  claim 
payments to policyholders. These require the Company’s Capital Base to exceed the Prudential Capital Requirement throughout the year, not just at year end. The 
level of capital requirements also take into account specific risks faced by the Bank’s insurance subsidiaries.

102        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.6  RISK MANAGEMENT (CONTINUED) 

(d)  Insurance risk (continued)

(iii)  Methods to limit or transfer insurance risk exposures

Reinsurance
The insurance subsidiaries use reinsurance arrangements to pass on or cede to 
reinsurers, risks that are outside of the subsidiary’s risk appetite.

Underwriting procedures
Strategic  underwriting  decisions  are  put  into  effect  using  the  underwriting 
procedures detailed in the Bank’s insurance subsidiaries Underwriting Policy. 
Such procedures include limits to delegated authorities and signing powers. 

Claims management
Strict  claims  management  procedures  ensure  timely  and  correct  payment  of 
claims in accordance with policy conditions.

Asset and liability management techniques
Assets  are  allocated  to  different  classes  of  business  using  a  risk  based 
approach. The Bank’s insurance subsidiaries have a mix of short and long term 
business  and  invests  accordingly.  Market  risk  is  managed  through  investing 
in cash and deposits and bank issued commercial bills. No more than 35% of 
shareholder funds and funds backing insurance policy liabilities can be invested 
with any one counterparty subject to counterparty credit ratings.

(e)  Concentration of insurance risk

 (iii)  Receivables due from other financial institutions

Receivables due from other financial institutions are recognised and measured 
at amortised cost and include nostro balances (an account held with a foreign 
bank usually in a foreign currency) and settlement account balances. 

(iv)  Derivative financial instruments

The  Consolidated  Entity  uses  derivative  financial  instruments  to  hedge  its 
exposure  to  foreign  exchange  and  interest  rate  risks  arising  from  operating, 
financing and investing activities. Refer to Section 3.8 for further information on 
Derivative Financial Instruments.

(b)  Fair value of financial instruments

The financial assets and liabilities listed below are recognised and measured 
at fair value and therefore their carrying value equates to their fair value:

•  Available-for-sale financial assets;

• 

Financial 
assets 
through the profit and loss; and

and 

liabilities 

•  Derivatives.

designated 

at 

fair 

value  

fair  value  estimates 

The 
are based on the following methodologies and assumptions:

for 

instruments  carried  at  amortised  cost  

Cash and liquid assets, due from and to other financial institutions, accounts 
payable and other liabilities

The fair value approximates their carrying value as they are short term in nature 
or are receivable or payable on demand. 

(i) 

Insurance risks associated with human life events

Loans and advances

Loans and advances are net of specific and collective provisions for doubtful 
debts and unearned income. The fair values of loans and advances that reprice 
within  six  months  of  year  end  are  assumed  to  equate  to  the  carrying  value. 
The fair values of all other loans and advances are calculated using discounted 
cash  flow  models  based  on  the  maturity  of  the  loans  and  advances.  The 
discount rates applied are based on the current interest rates at the reporting 
date for similar types of loans and advances, if the loans and advances were 
performing at the reporting date. The differences between estimated fair values 
of loans and advances and carrying value reflect changes in interest rates and 
creditworthiness of borrowers since loan or advance origination. 

Deposits 

The fair value of non-interest bearing, call and variable rate deposits and fixed 
rate deposits repricing within six months is the carrying value. The fair value of 
other term deposits is calculated using discounted cash flow models based on 
the deposit type and its related maturity. 

Borrowings including subordinated notes 

The fair values are calculated based on a discounted cash flow model using a 
yield curve appropriate to the remaining maturity of the instruments.

The Bank’s insurance subsidiaries aim to maintain a stable age profile and mix 
of the sexes within its portfolio of policyholders. This policy maintains a balance 
between the current and future profitability of the life business, and exposure 
to the significant external events. The age profile and mix of sexes within the 
population of policyholders is sufficiently spread so that the risk concentration 
in relation to any particular age group is minimal.

3.7  FINANCIAL INSTRUMENTS

(a)  Financial instrument classifications

In addition to Loans and Advances and financial liabilities at amortised cost the 
Bank classifies its financial instruments into one of the following four categories 
upon initial recognition:

(i)  Financial assets held for trading

 Financial assets that are held as part of the Bank’s Trading Book (refer Section 
3.3) are designated at fair value through the profit and loss. The Bank manages 
such financial assets and makes purchase and sale decisions based on their 
fair  value  in  accordance  with  the  Bank’s  documented  risk  management  or 
investment strategy. Upon initial recognition attributable transaction costs are 
recognised in profit or loss in the Income Statement when incurred. Financial 
instruments at fair value through the profit and loss are measured at fair value, 
and changes therein are recognised in profit or loss in the Income Statement.

(ii)  Available-for-sale financial assets 

Assets that are intended to be held for an indefinite period of time but which 
may  be  sold  in  response  to  changes  in  interest  rates,  exchange  rates  and 
liquidity needs are classified as available-for-sale. These assets are initially 
measured  at  fair  value  plus  any  directly  attributable  transaction  costs, 
with  any  changes  in  fair  value  other  than  impairment  losses  (refer  section 
3.4), being recognised in other comprehensive income and accumulated in 
reserves in equity until the asset is sold. Interest income received on these 
assets is recorded as net interest income and any realised gains or losses 
recorded in other income in the Income Statement.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

103

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.7  FINANCIAL INSTRUMENTS 

(c)  Comparison of fair value to carrying amounts

The table below discloses the fair value of financial instruments where their carrying value is not a reasonable approximation of their fair value:

Consolidated Entity

Carrying value

Fair value

Section

2016 
$m

2015 
$m

2016 
$m

2015 
$m

Assets carried at amortised cost

Loans and advances at amortised cost

Liabilities carried at amortised cost

Deposits

Borrowings including subordinated notes

 3.4

 3.2

 3.5

42,896

42,896

(36,720)

(9,398)

(46,118)

40,703

40,703

(34,732)

(8,713)

(43,445)

43,069

43,069

(36,760)

(9,400)

(46,160)

40,829

40,829

(34,769)

(8,715)

(43,484)

Carrying value

Fair value

Bank

Section

2016 
$m

2015 (1) 
$m

2016 
$m

2015 (1) 
$m

Assets carried at amortised cost

Loans and advances at amortised cost

Liabilities carried at amortised cost

Deposits

Borrowings including subordinated notes

 3.4

 3.2

 3.5

38,881

38,881

(37,523)

(5,281)

(42,804)

36,834

36,834

(35,378)

(3,900)

(39,278)

38,983

38,983

(37,563)

(5,284)

(42,847)

36,893

36,893

(35,415)

(3,901)

(39,312)

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

The estimated fair values disclosed do not include the assets and liabilities that are not financial instruments.

104        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.7  FINANCIAL INSTRUMENTS (CONTINUED)

(d)  Fair value hierarchy

The Consolidated Entity measures fair values using the following fair value hierarchy and valuation techniques, which reflect the significance of the inputs used in 
making the measurements: 

• 

• 

Level 1: This category includes assets and liabilities for which the valuation is determined from inputs that are quoted market prices (unadjusted) in active 
markets for identical instruments. 

Level 2: This category includes assets and liabilities for which the valuation is determined from inputs other than quoted prices included within level 1, that are 
observable either directly or indirectly, such as the use of discounted cash flow analysis, option pricing models and other market accepted valuation models.  

• 

Level 3: Inputs that are unobservable i.e. there is no observable market data. 

The table below analyses financial instruments carried at fair value, by valuation method. The fair value hierarchy classification of instruments in Section 3.7 (c) is 
Loans and advances level 3, Deposits and Borrowings including subordinated notes level 2.

There were no material movements in Level 3 during the year.

Consolidated Entity

Instruments carried at fair value

Available-for-sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative financial assets

Derivative financial liabilities

Consolidated Entity

Instruments carried at fair value

Available-for-sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative financial assets

Derivative financial liabilities

Bank

Instruments carried at fair value

Available-for-sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative financial assets

Derivative financial liabilities

2016

Level 1 
$m

Level 2 
$m

Level 3 
$m

Total 
$m

1,863

-

-

1,863

-

1,863

1,867

1,591

180

3,638

(498)

3,140

2015

Level 1 
$m

Level 2 
$m

Level 3 
$m

1,149

-

-

1,149

-

1,149

1,669

1,940

225

3,834

(297)

3,537

2016

Level 1 
$m

Level 2 
$m

Level 3 
$m

1,863

-

-

1,863

-

1,863

2,058

1,591

180

3,829

(490)

3,339

9

-

-

9

-

9

9

-

-

9

-

9

9

-

-

9

-

9

3,739

1,591

180

5,510

(498)

5,012

Total 
$m

2,827

1,940

225

4,992

(297)

4,695

Total 
$m

3,930

1,591

180

5,701

(490)

5,211

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

105

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.7  FINANCIAL INSTRUMENTS (CONTINUED)

(d)  Fair value hierarchy (continued)

Bank

Instruments carried at fair value

Available-for-sale financial assets

Financial assets designated at fair value through profit and loss 

Derivative financial assets

Derivative financial liabilities

2015

Level 1 
$m

Level 2 
$m

Level 3 
$m

Total 
$m

1,149

-

-

1,149

-

1,149

1,838

1,940

162

3,940

(283)

3,657

9

-

-

9

-

9

2,996

1,940

162

5,098

(283)

4,815

(e)  Master netting or similar arrangements

There have been no financial assets or financial liabilities offset in the balance sheets. The Consolidated Entity has netting arrangements in place with counterparties 
on Derivative Financial Instruments and the effects of these netting arrangements if they were to be applied in the balance sheets has been disclosed at Section 
3.8(c).

(f) 

Impairment of financial instruments policy

Financial assets other than loans and advances at amortised cost

 The Consolidated Entity assesses at the end of each reporting period whether there is objective evidence that a financial asset or group of financial assets, not carried 
at fair value through profit and loss, is impaired. A financial asset is impaired if objective evidence indicates that a loss event has occurred after the initial recognition 
of the asset, and that the loss event had a negative effect on the estimated future cash flow of that asset that can be estimated reliably. In the case of equity securities 
classified as available-for-sale, a significant or prolonged decline in the fair value of a security below its cost is considered as an indicator that the securities are 
impaired. If any such evidence exists for available-for-sale financial assets, the cumulative loss - measured as the difference between the acquisition cost and the 
current fair value, less any impairment loss on that financial asset previously recognised in profit or loss in the Income Statement - is reclassified from equity and 
recognised in profit or loss in the Income Statement as a reclassification adjustment. Impairment losses recognised in profit or loss in the Income Statement on equity 
instruments classified as available-for-sale are not reversed through the profit or loss in the Income Statement. 

For available-for-sale debt securities, if any increase in the fair value can be related objectively to an event occurring after the impairment loss was recognised, then 
the impairment loss is reversed through profit of loss in the Income Statement.

106        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.8  DERIVATIVE FINANCIAL INSTRUMENTS

(a)  Fair value of derivatives

The following table summarises the notional and fair value of the Consolidated Entity’s and Bank’s commitments to derivative financial instruments at reporting date. 
Fair value in relation to derivative financial instruments is estimated using net present value techniques. The table below sets out the fair values of the derivative 
financial instruments at 31 August 2016.

Consolidated

2016

2015

Notional  
Amount

$m 

Fair Value

Asset  
$m

Liability  
$m

Notional  
Amount

$m 

Fair Value

Asset  
$m

Liability  
$m

Derivatives at fair value through  
income statement

Interest Rate Swaps

Foreign Exchange Forwards

Futures

Derivatives held as cash flow hedges

Interest Rate Swaps

Cross Currency Swaps

Foreign Exchange Forwards

Derivatives designated as fair  
value hedges

Interest Rate Swaps

Derivatives designated as net investment 
hedges 

Foreign Exchange Forwards

19,899

113

6,726

26,738

36,859

279

829

37,967

700

21

25

1

9

35

136

4

5

145

-

-

(17)

(2)

-

(19)

(293)

(20)

(8)

(321)

(157)

(1)

16,023

249

15,331

31,603

35,243

421

344

36,008

835

29

22

7

6

35

111

70

9

190

-

-

(15)

(6)

-

(21)

(125)

(15)

-

(140)

(136)

-

65,426

180

(498)

68,475

225

(297)

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

107

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016 
3.8  DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

(a)  Fair value of derivatives (continued) 

2016

2015

Bank

Notional  
Amount

$m 

Fair Value

Asset  
$m

Liability  
$m

Derivatives at fair value through  
income statement

Interest Rate Swaps

Foreign Exchange Forwards

Futures

Derivatives held as cash flow hedges

Interest Rate Swaps

Cross Currency Swaps

Foreign Exchange Forwards

Derivatives designated as fair value 
hedges

Interest Rate Swaps

(b)  Accounting for derivatives

19,899

133

6,726

26,758

36,667

211

829

37,707

700

65,165

25

1

9

35

136

4

5

145

-

180

Notional  
Amount

$m 

16,023

278

15,331

31,632

34,877

153

344

35,374

(17)

(3)

-

(20)

(293)

(12)

(8)

(313)

(157)

835

(490)

67,841

Fair Value

Asset  
$m

Liability  
$m

22

7

6

35

110

8

9

127

-

162

(15)

(6)

-

(21)

(119)

(7)

-

(126)

(136)

(283)

The Consolidated Entity and Bank used derivative financial instruments for both hedging and trading purposes in the current year. Refer to Section 3.6(a) for an 
explanation of the Consolidated Entity’s and Bank’s risk management framework. The Consolidated Entity uses derivative financial instruments to hedge its exposure 
to foreign exchange and interest rate risks arising from operating, financing and investing activities. In accordance with its Treasury policy, the Consolidated Entity 
can hold derivative financial instruments for trading purposes. Derivatives that do not qualify for hedge accounting are accounted for as trading instruments. 

Derivative financial instruments are recognised initially at trade date fair value and are subsequently remeasured at fair value at the reporting date. The gain or loss 
on re-measurement is recognised immediately in profit or loss in the Income Statement. However, when derivatives qualify for hedge accounting, recognition of any 
resultant gain or loss depends on the nature of the hedge relationship as discussed below. 

The fair value of interest rate swaps is the estimated amount that the Consolidated Entity would receive or pay to terminate the swap at the reporting date, taking into 
account current interest rates and the current creditworthiness of the swap counterparties. The fair value of forward exchange contracts is their quoted market price at 
the reporting date, being the present value of the quoted forward price. The fair value of futures contracts is their quoted market price.

Cash flow hedges 

Where a derivative financial instrument is designated as a hedge of the variability of the cash flows of a recognised asset or liability, or a highly probable forecasted 
transaction, the effective part of any gain or loss on the derivative financial instrument is recognised directly in other comprehensive income and accumulated in 
reserves in equity. The ineffective portion of any gain or loss is recognised immediately in profit or loss in the Income Statement. If a hedge of a forecast transaction 
subsequently  results  in  the  recognition  of  a  financial  asset  or  a  financial  liability,  then  the  associated  gains  and  losses  that  were  recognised  directly  in  other 
comprehensive income are reclassified into profit or loss in the Income Statement in the same period or periods in which the asset acquired or liability assumed 
affects the Income Statement (i.e. when interest income or expense is recognised).

When a hedging instrument expires or is sold, terminated or exercised, or the Consolidated Entity revokes designation of the hedge relationship but if the hedged 
forecast transaction is still expected to occur, the cumulative gain or loss at that point remains in other comprehensive income and is recognised in accordance with 
the above policy when the transaction occurs. If the hedged transaction is no longer expected to take place, then the cumulative unrealised gain or loss is recognised 
immediately in profit or loss in the Income Statement.

Fair value hedges

Where  an  effective  hedge  relationship  is  established,  fair  value  gains  or  losses  on  the  hedging  instrument  are  recognised  in  profit  or  loss.  The  hedged  item 
attributable to the hedged risk is carried at fair value with the gain or loss recognised in profit or loss. When a hedge relationship no longer meets the criteria for 
hedge accounting, the hedged item is accounted for under the effective interest method from that point and any accumulated adjustment to the carrying value of the 
hedged item from when it was effective is released to profit or loss over the period to when the hedged item will mature.

108        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 2016 
3.8  DERIVATIVE FINANCIAL INSTRUMENTS (CONTINUED)

(b)  Accounting for derivatives (continued)

Net investment hedge 

Hedges  of  net  investments  in  foreign  operations  are  accounted  for  similarly  to  cash  flow  hedges.  Any  foreign  currency  gain  or  loss  on  the  hedging 
instrument  relating  to  the  effective  portion  of  the  hedge  is  recognised  in  other  comprehensive  income  and  accumulated  in  reserves  in  equity.  
To the extent the hedge is ineffective, a portion is recognised immediately in the Income Statement within other income or other expenses.

Derivatives that do not qualify for hedge accounting 

Certain  derivative  instruments  do  not  qualify  for  hedge  accounting.  Changes  in  the  fair  value  of  any  derivative  instrument  that  does  not  qualify  for  hedge 
accounting are recognised immediately in the Income Statement and are included in other income. The Bank has not designated any hedges as fair value hedges.

(c)  Master netting or similar arrangements

The Consolidated Entity enters into derivative transactions under International Swaps and Derivatives Association (‘ISDA’) master netting agreements. Amounts owed 
by each counterparty are aggregated into a single net amount that is payable by one party to another. The Consolidated Entity receives and gives collateral in the 
form of cash in respect of derivatives and such collateral is subject to standard industry terms. The Consolidated Entity has not offset these amounts in the Balance 
Sheets as their ISDA agreements do not meet the criteria to do so. The Consolidated Entity has no current legally enforceable right to offset recognised amounts, 
because the right to offset is enforceable only on the occurrence of future events. The Consolidated Entity normally settles on a net basis or realises the derivative 
assets and liabilities simultaneously.

The following table sets out the effect of netting arrangements on derivative financial assets and derivative financial liabilities if they were to be applied.

Consolidated

Derivative financial assets

Derivative financial liabilities

Consolidated

Derivative financial assets

Derivative financial liabilities

Bank

Derivative financial assets

Derivative financial liabilities

Bank

Derivative financial assets

Derivative financial liabilities

2016

Net amounts  
of recognised  
assets and  
liabilities available 
for offset
$m

Gross amounts as 
presented in the 
 Balance Sheets
$m

180

(498)

(120)

120

2015

Net amounts  
of recognised  
assets and  
liabilities available 
for offset
$m

Gross amounts as 
presented in the 
 Balance Sheets
$m

225

(297)

(102)

102

Gross amounts as 
presented in the 
 Balance Sheets
$m

180

(490)

2016

Net amounts  
of recognised  
assets and  
liabilities available 
for offset
$m

(120)

120

2015

Gross amounts as 
presented in the 
 Balance Sheets
$m

Net amounts  
of recognised  
assets and  
liabilities available 
for offset
$m

162

(283)

(102)

102

Cash  
collateral
$m

-

349

Cash  
collateral
$m

(10)

162

Cash  
collateral
$m

-

349

Cash  
collateral
$m

(10)

162

Net amounts  
if offsetting  
applied in the  
Balance Sheets
$m

60

(29)

Net amounts  
if offsetting  
applied in the  
Balance Sheets
$m

113

(33)

Net amounts  
if offsetting  
applied in the  
Balance Sheets
$m

60

(21)

Net amounts  
if offsetting  
applied in the  
Balance Sheets
$m

50

(19)

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

109

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20163.9  CAPITAL MANAGEMENT

The Bank and Consolidated Entity’s capital management strategy aims to ensure adequate capital levels are maintained to protect deposit holders and to maximise 
shareholder return. The Bank’s capital is measured and managed in line with Prudential Standards issued by APRA. The capital management plan is updated annually 
and submitted to the Board for approval. The approval process is designed to ensure the plan is consistent with the overall business plan and for managing capital 
levels on an ongoing basis. 

The Board has set the Common Equity Tier 1 capital target range to be between 8.0% and 9.0% of risk weighted assets and the total capital range to be between 
11.5% and 12.5% of risk weighted assets. As at August 2016:

Consolidated

2016 
$m

2015 
$m

3,243

(18)

311

3,536

(869)

(158)

15

(1,012)

2,524

450

2,974

253

221

474

3,448

28,054

12.3%

3,122

36

254

3,412

(848)

(142)

(76)

(1,066)

2,346

450

2,796

324

227

551

3,347

26,321

12.7%

• 

• 

 Common Equity Tier 1 capital was 9.0%; and

 Total capital adequacy ratio was 12.3%.

Qualifying capital

Common Equity Tier 1 Capital

Paid-up ordinary share capital

Reserves

Retained profits, including current year profits

Total Common Equity Tier 1 Capital

Regulatory adjustments

Goodwill and intangibles

Deferred expenditure

Other deductions

Total Regulatory adjustments

Net Common Equity Tier 1 Capital

Additional Tier 1 Capital

Net Tier 1 Capital

Tier 2 Capital

Tier 2 Capital

General Reserve for Credit Losses

Net Tier 2 Capital

Capital Base

Risk Weighted Assets

Capital Adequacy Ratio

Prepared in accordance with APS 110 Capital Adequacy.

110        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20163.10 CAPITAL AND RESERVES

(a)  Ordinary shares

Ordinary shares

 Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of ordinary shares and share rights are recognised as a deduction from 
equity, net of any tax effects.

Treasury shares

Ordinary shares of the Bank may be purchased from time to time by a subsidiary of the Bank authorised to do so under the Bank’s Award Rights Plan. Where these 
shares remain unvested to employees they are treated as treasury shares and deducted from capital as required by AASB 132 Financial Instruments: Presentation 
and Disclosure. No profit or loss is recorded on purchase, sale, issue or cancellation of these shares.

Consolidated

Bank

2016 
Number

2015 
Number

2016 
Number

2015 
Number

Movements during the year

Balance at the beginning of the year – fully paid

370,768,776

362,516,835

370,768,776

362,516,835

Dividend reinvestment plan

Issues of ordinary shares (1) (2)

Balance at the end of the year – fully paid

Treasury shares (included in ordinary shares above)

Balance at the beginning of the year

Net acquisitions and disposals during the year

Balance at the end of the year

8,722,926

1,504,000

7,351,941

900,000

8,722,926

1,504,000

7,351,941

900,000

380,995,702

370,768,776

380,995,702

370,768,776

489,515

47,822

537,337

297,579

191,936

489,515

-

-

-

-

-

-

(1) 

(2) 

  On 26 October 2015, 1,130,000 ordinary shares were issued at $13.79 and on 9 February 2016, 374,000 ordinary shares were issued at $12.63 to the trustee of the Bank of Queensland Limited Employee Share Plans Trust 
to satisfy the exercise of award rights and issue of shares under the Award Rights Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

  On 24 October 2014, the Bank issued 900,000 ordinary shares at $12.29 to the trustee of the Bank of Queensland Employee Share Plans Trust to satisfy the exercise of award rights and issue of shares under the Award Rights 
Plan and issue of shares under the BOQ Restricted Share Plan and BOQ Employee Share Plan.

Terms and conditions

Holders  of  ordinary  shares  are  entitled  to  receive  dividends  as  determined  from  time  to  time  and  are  entitled  to  one  vote  per  share  at  shareholders’  meetings. 
In the event of winding up of the Bank, ordinary shareholders rank after preference shareholders, wholesale capital notes and creditors and are fully entitled to any 
residual proceeds of liquidation.

(b)  Nature and purpose of reserves

Employee benefits reserve 

The employee equity benefits reserve is used to record the value of share based payments provided to employees, including key management personnel, as part of 
their remuneration. Refer to Section 6.1 for further details of these plans.

Equity reserve for credit losses 

 The Bank is required by APRA to maintain a general provision for credit losses. As the Bank is unable to hold a general provision under current accounting standards, 
the Bank has created an equity reserve for credit losses. The equity reserve for credit losses and the eligible component of the collective provision for impairment are 
aggregated for the purpose of satisfying the APRA requirement for a general reserve for credit losses. 

Available-for-sale reserve 

Changes in the fair value of investments, such as bonds and floating rate notes classified as available-for-sale financial assets, are recognised in other comprehensive 
income as described in Section 3.7 (a)(ii) and accumulated in a separate reserve within equity. Amounts are reclassified to profit or loss when the associated assets 
are sold or impaired.

Cash flow hedge reserve 

The hedging reserve is used to record gains or losses on a hedging instrument in a cash flow hedge that are recognised in other comprehensive income, as described 
in Section 3.8 (b). Amounts are reclassified to profit or loss when the associated hedged transaction affects profit or loss.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

111

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016SECTION 4. OTHER ASSETS AND LIABILITIES 

4.1 

INTANGIBLE ASSETS

Consolidated

Customer 
related 
intangibles 
and brands
$m

Computer 
software
$m

Goodwill
$m

Bank

Other
$m

Total
$m

Goodwill (2)
$m

Customer 
contracts (2)
$m

Computer 
software (2)
$m

Other
$m

Total (2)
$m

10

3

-

13

13

6

-

19

8

2

-

-

10

10

6

-

-

16

2

3

3

1,097

62

(31)

1,128

432

187

-

619

1,128

619

66

(5)

-

-

1,189

619

269

30

(29)

10

280

280

44

(5)

1

320

828

848

869

-

-

-

-

-

-

-

-

-

-

432

619

619

72

17

-

89

89

-

-

89

57

-

-

-

57

57

10

-

-

67

15

32

22

262

59

(29)

292

292

60

-

352

169

15

(29)

10

165

165

27

-

1

193

93

127

159

5

3

-

8

8

6

-

771

266

(29)

1008

1008

66

-

14

1,074

4

2

-

-

6

6

6

-

-

230

17

(29)

10

228

228

43

-

1

12

272

1

2

2

541

780

802

Cost

Balance as at  
1 September 2014

Additions 

Disposals

Balance as at  
31 August 2015

Balance as at  
1 September 2015

Additions

Disposals

Balance as at  
31 August 2016

675

130

-

-

-

-

675

130

675

130

-

-

-

-

675

130

Amortisation and impairment losses

Balance as at  
1 September 2014

Amortisation for the year

Disposals

Impairment (1)

Balance as at  
31 August 2015

Balance as at  
1 September 2015

Amortisation for the year

Disposals

Impairment

Balance as at  
31 August 2016

Carrying amounts

Carrying amount as at  
1 September 2014

Carrying amount as at  
31 August 2015

Carrying amount as  
at 31 August 2016

-

-

-

-

-

-

-

-

-

-

675

675

675

84

11

-

-

95

95

10

-

-

105

46

35

25

282

59

(31)

310

310

60

(5)

365

177

17

(29)

10

175

175

28

(5)

1

199

105

135

166

(1) 

(2) 

  Impairment of customer relationship management system

 The comparative figures for the Bank have been restated, refer to Section 6.11.

112        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20164.1 

INTANGIBLE ASSETS (CONTINUED)

Initial recognition and measurement

 Intangible assets are stated at cost less any accumulated amortisation and any impairment losses. Expenditure on internally generated goodwill, research costs and 
brands is recognised in the Income Statement as an expense as incurred. 

Subsequent expenditure

 Subsequent expenditure on intangible assets is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. All 
other expenditure is expensed as incurred. 

Amortisation

Except for Goodwill, amortisation is charged to profit and loss in the Income Statement on a straight-line basis over the estimated useful life of the intangible asset 
unless the life of the intangible asset is indefinite. Where applicable, intangible assets are amortised from the date they are available for use. The amortisation 
period and method are reviewed on an annual basis. The amortisation rates used in the current and comparative periods are as follows:

Computer software
Customer related intangibles and brands

Impairment

Years
3-15 
3-12

As part of the Bank’s periodic assessment of the carrying value of intangible assets, no material impairment indicators were identified.

Goodwill

Goodwill is the excess of the cost of acquisition over the fair value of the Bank’s share of the identifiable net assets of the acquired subsidiary. Any goodwill is tested 
annually for impairment, with any impairment taken directly to the profit or loss in the Income Statement. 

Consideration transferred included the fair values of the assets transferred, liabilities incurred by the Consolidated Entity to the previous owners of the acquired entity, 
and equity interests issued by the Consolidated Entity. The aggregate carrying amounts of goodwill are:

BOQ Equipment Finance Limited

Orix debtor finance division

Pioneer Permanent Pty Ltd

BOQ Home Limited

Virgin Money (Australia) Pty Limited

BOQ Specialist (Aust) Limited 

Total

Consolidated

Bank

2016
$m

2015
$m

2016
$m

2015 (1)
$m

13

8

24

400

43

187

675

13

8

24

400

43

187

675

-

8

24

400

-

187

619

-

8

24

400

-

187

619

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

Impairment testing of the cash generating units containing goodwill

Goodwill  on  acquisition  of  all  of  the  above  entities  has  been  allocated  to  the  Banking  cash  generating  unit  (‘CGU’).  The  impairment  test  for  goodwill 
is  performed  by  comparing  the  CGU’s  carrying  amount  with  its  recoverable  amount.  The  recoverable  amount  is  based  on  the  CGU’s  value  in  use.  
The excess of the recoverable amount over the carrying amount was $903 million (2015: $1,231 million).

Value  in  use  was  determined  by  discounting  the  future  cash  flows  generated  from  the  continued  use  of  the  CGU.  The  values  assigned  to  the  key  assumptions 
represent management’s assessments of future trends in retail banking and are based on both external and internal sources. Below are the key assumptions used 
in determining value in use:

•  Cash flows were initially based on the banking segment’s 3 year projections (2015: 5 years);

•  Subsequent cash flows were extrapolated beyond the 3 year projections at a medium term growth rate of 5% (2015: 5%);

•  An exit value has been calculated at the end of year 10 based on an implied terminal value earnings multiple of 11.5 (2015: 12.0) and a long term growth rate 

of 3% (2015: 3%); and

•  A post-tax discount rate of 10.0% (2015: 10.0%) and a pre-tax discount rate of 14.3% (2015: 14.3%) was used.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

113

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20164.2  PROVISIONS 

A provision is recognised in the Balance Sheet when the Consolidated Entity has a present legal or constructive obligation as a result of a past event, and it is probable 
that an outflow of economic benefits will be required to settle the obligation. If the effect is material, provisions are determined by discounting the expected future 
cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, when appropriate, the risks specific to the liability. The carrying 
amounts of the provisions recognised are:

Employee benefits (1)

Leases (2)

Product Review (3)

Provision for non-lending loss (4)

Other (5)

Total provisions

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

24

3

-

8

12

47

23

3

3

25

8

62

21

1

-

8

5

35

20

2

3

25

-

50

(1) 

(2) 
(3) 
(4) 
(5) 

 Employee benefits provisions consist of annual leave (represents present obligations resulting from employees’ services provided up to the reporting date, calculated at discounted amounts based on remuneration wage and 
salary rates that the Bank expects to pay as at reporting date including related on-costs) and long service leave entitlements for employees (represents the present value of the estimated future cash outflows to be made resulting 
from employees’ services provided to reporting date. The provision is calculated using expected future increases in wage and salary rates including related on-costs, and expected settlement dates based on turnover history 
and is discounted using the rates attached to national government bonds at reporting date which most closely match the terms of maturity of the related liabilities. The Bank has assessed the impact of using a high quality 
corporate bond rate when discounting its long service leave obligations, which resulted in a materially consistent balance to the carrying amount in the balance sheets). $20 million of this balance is classified as current. 
 Lease provisions are classified as current.
 Prior year included product reviews for customer refunds and review costs.
 Included within the Non-lending losses provision is $6 million (2015: $21 million) in respect of the Storm Financial settlement. The remaining balance is classified as current. 
Other provisions relate to insurance claims reserves and restructuring costs which are classified as current. 

Movements in provisions

Movements in each class of provision during the year, other than employee benefits, are as follows:

2016

Carrying amount at beginning of year

Additional provision recognised

Amounts utilised during the year

Carrying amount at end of year

Consolidated

Bank

Leases 
$m

Product 
Review 
$m

Non- 
lending loss 
$m

Other 
$m

Leases 
$m

Product 
Review 
$m

Non- 
lending loss 
$m

Other 
$m

3

-

-

3

3

-

(3)

-

25

1

(18)

8

8

8

(4)

12

2

-

(1)

1

3

-

(3)

-

25

1

(18)

8

-

9

(4)

5

114        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 2016 
SECTION 5. INSURANCE BUSINESS

5.1 

INSURANCE BUSINESS

(a) Basis of preparation

The effective date of the actuarial report on life insurance policy liabilities and regulatory capital requirements is 31 August 2016. The actuarial report was prepared 
by Mr Stephen Jones, Fellow of the Institute of Actuaries of Australia. This report indicates that Mr Jones is satisfied as to the accuracy of the data upon which policy 
liabilities have been determined.

The  amount  of  policy  liabilities  have  been  determined  in  accordance  with  methods  and  assumptions  disclosed  in  this  financial  report  and  the  requirements  of 
applicable accounting standards. Specifically, policy liabilities for life insurance contracts and general insurance contracts are determined in accordance with AASB 
1038 Life Insurance Contracts and AASB 1023 General Insurance Contracts respectively, and LPS: 340 Valuation of Policy Liabilities. These require policy liabilities to 
be calculated in a way which allows for the systematic release of planned margins as services are provided to policyholders and premiums are received.

Accumulation methods have been used to estimate the policy liabilities, as the provision for unearned premium reserve less a deferred acquisition cost component. 
Outstanding claims liabilities and Incurred But Not Reported (‘IBNR’) liabilities are included in provisions.

Premium earning pattern

For single premium products, the Unearned Premium Reserve (‘UPR’) is based on a premium earning pattern that is similar to the pattern of expected future claim 
payments. The future claim payments are based on an assessment of the future sum insured (e.g. outstanding loan balances for mortgage and loan protection) and 
future claims frequencies. Past experience is used to set these assumptions. This earning pattern is also used to recognise commissions incurred.

For regular premium products, the UPR is based on the unearned proportion of premium for the given premium payment frequency.

Mortality and morbidity

Mortality and morbidity assumptions used in determining IBNR, pending and continuing claims provisions have been based on the experience of similar products 
issued by the Company and recent experience. The disputed claims provision is based on individual claim estimates and an assumed 50% probability of disputed 
claims being incurred.

(b)  Processes used to determine actuarial assumptions

Sensitivity analysis

As a result of using an accumulation approach in the determination of policy liabilities, changes of assumptions will not affect the policy liabilities in the current period. 
As at 31 August 2016, no Related Product Groups were in loss recognition. Changes in the underlying variables and assumptions will give rise to a difference in the 
emergence of profit margins in the future.

Changes in assumptions relating to claims provisions would affect policy liabilities in the current period.

Variable

Mortality rates

Morbidity rates

Impact of movement in underlying variable

For contracts providing death benefits, greater mortality rates would lead to higher levels of claims occurring sooner than anticipated, 
increasing associated claims cost and therefore reducing profit and shareholder’s equity.

The cost of disability related claims depends on both the incidence of policyholders becoming disabled and the duration which they 
remain so. Higher than expected incidence and duration would be likely to increase claim costs, reducing profit and shareholder equity.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

115

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20165.1 

INSURANCE BUSINESS (CONTINUED)

(c) Reconciliation of movements

Reconciliation of movements in insurance policy liabilities

Life Insurance contract policy liabilities

Gross life insurance contract liabilities at the beginning of the financial year

Decrease in life insurance contract policy liabilities (i)

Gross life insurance contract liabilities at the end of the financial year

Liabilities ceded under reinsurance

Opening balance at the beginning of the financial year

Decrease in life reinsurance assets (ii)

Closing balance at the end of the financial year

Net life policy liabilities at the end of the financial year

(i) plus (ii) = change in life insurance contract liabilities reflected in the Income Statement

Components of net life insurance contract liabilities

Future policy benefits

Future charges for acquisition costs

Total net life insurance contract policy liabilities

Components of general insurance liabilities

Unearned Premium Liability 

Outstanding Claims Liability

Total Insurance Policy Liabilities

2016 
$m

2015 
$m

32

(15)

17

(1)

-

(1)

16

(15)

41

(25)

16

7

2

9

25

52

(20)

32

(2)

1

(1)

31

(19)

55

(24)

31

8

2

10

41

Note:    Future policy benefits include the unearned premium components of the liability. The accumulation method has been used to calculate policy liabilities and 

components relating to expenses and profits are not separately calculated.

116        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20165.1 

INSURANCE BUSINESS (CONTINUED)

(d)  Life Insurance Regulatory Capital requirements

The  regulatory  capital  requirement  of  each 
in  accordance  with  
LPS  110:  Capital  Adequacy.  These  are  amounts  required  to  meet  the  prudential  standards  prescribed  by  the  Life  Insurance  Act  1995  to  provide  
protection against the impact of fluctuations and unexpected adverse circumstances on the life company.

the  amount  required 

the  subsidiary 

to  be  held 

fund  and 

total 

for 

in 

is 

The methodology and bases for determining the Capital Base and regulatory capital requirements are in accordance with relevant Prudential Requirements.

Capital Base

Net Assets

Add / (subtract) regulatory adjustments to Net Assets

Total capital base

Asset risk charge

Operational risk charge

Total prescribed capital amount

Assets in excess of prescribed capital amount

Capital adequacy multiple

Composition of Capital Base

Common equity tier 1 capital

Subtract regulatory adjustments to common equity tier 1 capital

Total capital base

Prescribed Capital Amount

Statutory Fund No. 1

Additional amount to meet company minimum

Total prescribed capital amount

Assets in excess of prescribed capital amount

Capital adequacy multiple

2016

2015

Statutory Fund 
No. 1 
 $m

Shareholders’ 
Fund  
$m

Statutory Fund 
No. 1 
 $m

Shareholders’ 
Fund  
$m

29

(13)

16

1

2

3

13

6

1

-

1

-

-

-

1

57

28

(9)

19

1

2

3

16

6

1

-

1

-

-

-

1

60

2016 
$m

2015 
$m

30

(13)

17

3

7

10

7

2

29

(9)

20

3

7

10

10

2

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

117

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016 
 
 
 
 
 
 
5.1 

INSURANCE BUSINESS (CONTINUED)

(d)  Life Insurance Regulatory Capital requirements (continued)

Disaggregated information life insurance (before consolidation adjustments)

Summarised Statement of Profit and Loss and Other Comprehensive Income

2016 
$m

2015 
$m

Revenue

Life insurance premium revenue

Investment income

Net life insurance revenue

Expenses

Net claims and other liability expense from insurance contracts

Other expenses

Profit before income tax 

Income tax expense

Profit after income tax

Statement of Sources of Profit for Statutory Funds

Operating profit after income tax arose from:

Components of profit related to movement in life insurance liabilities:

Planned margins of revenues over expenses released

Difference between actual and assumed experience

Investment earnings on assets in excess of life insurance policy liabilities and provision

Summarised Balance Sheet

Assets

Investment  assets

Other assets

Liabilities

Net life insurance liabilities

Liabilities other than life insurance liabilities

Issued capital, reserves and retained profits

Directly attributable to shareholders

46

2

48

25

7

32

16

(5)

11

11

(1)

1

64

3

67

15

22

37

30

30

41

3

44

18

5

23

21

(6)

15

15

(1)

1

82

3

85

28

28

56

29

29

The life insurance business has no life investment contracts.

(e)  Accounting policy

 The life insurance operations of the Consolidated Entity are conducted within separate funds as required by the Life Insurance Act 1995 and is reported in aggregate 
with the Shareholders’ Fund in the Income Statement, Balance Sheet and Statement of Cash Flows of the Consolidated Entity. The life insurance operations of the 
Consolidated Entity comprise the selling and administration of life insurance contracts.

Life insurance contracts involve the acceptance of significant insurance risk. Insurance risk is defined as significant if, and only if, an insured event could cause an 
insurer to pay significant additional benefits in any scenario, excluding scenarios that lack commercial substance (i.e. have no discernible effect on the economics 
of the transaction).

118        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20165.1 

INSURANCE BUSINESS (CONTINUED)

(e)  Accounting policy (continued)

Any products sold that do not meet the definition of a life insurance contract are 
classified as life investment contracts. Insurance contracts include those where 
the insured benefit is payable on the occurrence of a specified event such as 
death, injury or disability caused by accident or illness. The insured benefit is 
either not linked or only partly linked to the market value of the investments held 
by the Consolidated Entity, and the financial risks are substantially borne by the 
Consolidated Entity.

 Monies  held  in  the  statutory  fund  are  subject  to  distribution  and  transfer 
restrictions and other requirements of the Life Insurance Act 1995.

 Under  AASB  1038  Life  Insurance  Contracts,  the  financial  statements  must 
include  all  assets,  liabilities,  revenues,  expenses  and  equity,  irrespective  of 
whether  they  are  designated  as  relating  to  shareholders  or  policy  owners. 
Therefore, the Consolidated Entity’s financial statements comprise the total of 
all statutory funds and the Shareholders’ Fund.

Insurance contract liability

Profits  of  the  insurance  contract  business  are  brought  to  account  on  a 
Margin  on  Services  (‘MoS’)  basis  in  accordance  with  guidance  provided  
by  LPS  340:  Valuation  of  Policy  Liabilities  as  determined  by  APRA.  
Under MoS, profit is recognised as fees are received and services are provided to 
policyholders. When fees are received but the service has not been provided, the 
profit is deferred. Losses are expensed when identified. 

Consistent with the principle of deferring unearned profit is the requirement 
to defer expenditure associated with the deferred profit. MoS permits costs 
associated with the acquisition of policies to be charged to profit or loss in the 
Income Statement over the period that the policy will generate profits. Costs 
may only be deferred to the extent that a policy is expected to be profitable.

Profit  arising  from  life  insurance  is  based  on  actuarial  assumptions,  and 
calculated  as  the  excess  of  premiums  and  investment  earnings  less  claims, 
operating  expenses  and  the  amortisation  of  acquisition  costs  that  will  be 
incurred  over  the  estimated  life  of  the  policies.  The  profit  is  systematically 
recognised over the estimated time period the policy will remain in force.

Under MoS, insurance contract liabilities may be valued using an accumulation 
approach where this does not result in a material difference to the projection 
approach. The accumulation approach is deemed appropriate by the Directors 
and  the  appointed  actuary.  Under  this  approach,  premiums  received  are 
deferred  and  earned  in  accordance  with  the  underlying  incidence  of  risk. 
Costs of acquiring insurance contracts, both direct and indirect, are deferred 
to the extent that related product groups are expected to be profitable. Where 
a related product group is not expected to be profitable, the insurance contract 
liability is increased by the excess of the present value of future expenses over 
future revenues.

Revenue Recognition

 Premiums in respect of life insurance contracts are recognised as revenue in 
the Income Statement from the date of attachment of risk. Premiums with no 
due date are recognised as revenue on a cash basis. Premiums with a regular 
due date are recognised as revenue on an accruals basis. Unpaid premiums are 
only recognised as revenue during the days of grace or where secured by the 
surrender value of the policy and are included in the intergroup balance in the 
Balance Sheet.

Investment income is recognised on an accruals basis. Realised and unrealised 
gains and losses are included in the Income Statement as investment income.

Claims expense – insurance contracts

 Claims incurred all relate to the provision of services, including the bearing of 
risks, and are treated as expenses. 

 Claims  are  recognised  when  the  liability  to  the  policyholder  under  the  policy 
contract has been established. Claims recognition is based upon:

• 

• 

 cost  estimates  for  losses  reported  to  the  close  of  the  financial  
year; and

 estimated 
past experience.

incurred, 

but 

not 

reported 

losses, 

based 

upon  

Deferred acquisition costs - Life insurance contracts

 The  fixed  and  variable  costs  of  acquiring  new  life  insurance  business  are 
deferred  to  the  extent  that  such  costs  are  deemed  recoverable  from  future 
premiums or policy charges. These costs include commission, policy issue and 
underwriting costs, certain advertising costs and other sales costs. Acquisition 
costs  deferred  are  limited  to  the  lesser  of  the  actual  costs  incurred  and  the 
allowance  for  the  recovery  of  such  costs  in  the  premium  or  policy  charges. 
The  actual  acquisition  costs  incurred  are  recorded  in  profit  or  loss  in  the 
Income Statement. The value and future recovery of these costs are assessed 
in  determining  policy  liabilities.  This  has  the  effect  that  acquisition  costs  are 
deferred within the policy liability balance and amortised over the period that 
they will be recovered from premiums or policy charges.

Critical accounting judgements and estimates

 The  Consolidated  Entity’s 
insurance  subsidiaries  make  estimates  and 
assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  within 
the next financial year. Estimates and judgements are continually evaluated and 
are  based  on  historical  experience  and  other  factors,  including  expectations 
of future events that are believed to be reasonable under the circumstances. 
The areas where critical accounting judgements and estimates are applied are 
noted below.

Policy liabilities

 Policy  liabilities  for  life  insurance  contracts  are  computed  using  statistical 
or  mathematical  methods,  which  are  expected  to  give  approximately  the 
same  results  as  if  an  individual  liability  was  calculated  for  each  contract. 
The  computations  are  made  by  suitably  qualified  personnel  on  the  basis  of 
recognised actuarial methods, with due regard to relevant actuarial principles. 
The methodology takes into account the risks and uncertainties of the particular 
classes  of  life  insurance  business  written.  The  key  factors  that  affect  the 
estimation of these liabilities and related assets are: 

• 

• 

• 

 The 
cost 
insurance contracts;

of 

providing 

benefits 

and 

administering 

these  

 Mortality  and  morbidity  experience  on  life  insurance  products,  including 
enhancements to policyholder benefits; and

 Discontinuance experience, which affects the Bank’s ability to recover the 
cost of acquiring new business over the lives of the contracts.

 In  addition,  factors  such  as  regulation,  competition,  interest  rates,  taxes, 
securities market conditions and general economic conditions affect the level 
of these liabilities.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

119

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016For  issues  granted  from  December  2015,  the  vesting  framework  will  also 
contain an EPS component, with 80% of the employee’s PARs to vest based on 
the Bank’s TSR performance measured against a Peer Group over a three year 
period. The remaining 20% of PARs vest based on the Bank’s EPS performance, 
measured against a Financial Services Peer Group over a three year period. 

Vested  PARs  are  generally  exercisable  within  3  years  after  they  are  granted 
(approximately 2 years after vesting). 

DARs 
There are no market performance hurdles or vesting conditions for DARs but the 
holder must remain an employee of the Bank. DARs vest proportionately over 
three years in the ratio of 20% at the end of year one, 30% at the end of year 
two and 50% at the end of year three. DARs may be exercised by the employee 
once they have vested

Restricted Shares
The  Consolidated  Entity  has  used  shares  with  restrictions  on  disposal  as  a 
non-cash, share based component of both short term and long term incentive 
awards.

SECTION 6. OTHER NOTES

6.1  EMPLOY EE BENEFITS 

(a)  Superannuation commitments

Superannuation plan

 The  Bank  contributes  to  a  number  of  defined  contribution  superannuation 
plans which comply with the Superannuation Industry (Supervision) Act 1993. 
Contributions are charged to profit or loss in the Income Statement as they are 
made.

Basis of contributions

Employee  superannuation  contributions  are  based  on  various  percentages  of 
employees’  gross  salaries.  The  Consolidated  Entity’s  contributions  are  also 
based on various percentages of employees’ gross salaries. 

The  Consolidated  Entity  is  under  no  legal  obligation  to  make  superannuation 
contributions  except  for  the  minimum  contributions  required  under  the 
Superannuation Guarantee Legislation.

Total contributions for the year have been disclosed in Section 2.2.

(b)  Share based payments

The  Consolidated  Entity  currently  operates  an  Award  Rights  Plan  for  equity-
settled  compensation.  The  plan  allows  Consolidated  Entity  employees  to 
acquire  shares  in  the  Bank.  The  fair  value  of  rights  granted  is  recognised  as 
an employee expense with a corresponding increase to the Employee Benefits 
Reserve. The fair value is measured at grant date and spread over the period 
during which the employees become unconditionally entitled to the rights. The 
fair  value  of  the  rights  granted  is  measured  using  industry  accepted  pricing 
methodologies,  taking  into  account  the  terms  and  conditions  upon  which  the 
rights  are  granted.  The  fair  value  of  the  rights  is  expensed  over  the  vesting 
period. Where rights do not vest due to failure to meet a non market condition 
(e.g. employee service period) the expense is reversed. Where rights do not vest 
due to failure to meet a market condition (e.g. Total Shareholder Return test) the 
expense is not reversed.

(i)  Description of share based payments

Long-Term Incentives - Award Rights 
The Award Rights Plan was approved by shareholders on 11 December 2008. It is 
an equity based program under which Award Rights are granted as long-term 
incentives. The two types of award rights currently granted to Executives under 
the plan are PARs and DARs. No amount is payable by employees for the grant 
or exercise of these award rights.

PARs 
The vesting framework for PARs will depend upon when the issue has been 
granted. For PARs granted prior to December 2015 the vesting framework will 
be based on the TSR of the Bank measured against a Peer Group over a 2 to 
3 year period. That Peer Group consists of the S&P / ASX 200 from time to 
time  excluding  selected  entities  in  resources,  real  estate  investment  trusts, 
telecommunications  (offshore  headquartered),  energy  and  utilities  and  such 
other  inclusions  and  exclusions  as  the  Board  considers  appropriate.  TSR  is 
a  measure  of  the  entire  return  a  shareholder  would  obtain  from  holding  an 
entity’s securities over a period, taking into account factors such as changes in 
the market value of the securities and dividends paid over the period.

One half of an employee’s PARs will vest if the Bank’s TSR performance over 
the three year period is in the top 50% of the Peer Group. All of the PARs vest if 
the Bank’s TSR performance is in the top 25%. For TSR performance between 
those targets, a relative proportion of the PARs between 50% and 100% would 
vest.

120        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.1  EMPLOY EE BENEFITS (CONTINUED)

(b)  Share based payments (continued)

(ii)  Award rights on issue

The number of award rights and restricted shares on issue is as follows:

Deferred Award Rights

Performance Award Rights

Restricted Shares

2016 
’000

1,086

553

(184)

(421)

1,034

2015 
’000

941

621

(122)

(354)

1,086

2016 
’000

2,513

954

(538)

(868)

2,061

2015 
’000

2,198

809

(223)

(271)

2,513

2016 
’000

2015 
’000

262

157

-

(180)

239

197

163

-

(98)

262

Balance at beginning of the year 

Granted during the year

Forfeited / expired during the year

Exercised during the year

Outstanding at the end of the year

(iii)  Measurement of fair values

The fair value of the PARs and DARs has been measured using the trinomial pricing methodology.

Restricted shares have been valued based on the volume weighted average price of ordinary shares in BOQ sold on the ASX during a 10 day trading period. The 
shares vest on the respective expiry dates and meeting certain service conditions.

The weighted average of the inputs used in the measurements at grant date of the long-term incentive award rights were as follows:

Fair value at grant date

Share price at grant date

Expected volatility

Risk free interest rate

Dividend yield

6.2  COMMITMENTS

(a) Lease commitments

Deferred award rights

Performance award rights

Restricted shares

2016

2015

2016

2015

2016

2015

$10.96

$12.17

25.3%

2.5%

5.8%

$9.28

$10.57

30.4%

2.7%

6.3%

$7.04

$12.09

22.6%

2.5%

5.2%

$5.28

$10.11

28.1%

2.8%

5.8%

$12.35

$12.45

21.3%

2.4%

5.3%

$11.65

$11.65

23.8%

2.7%

5.0%

Consolidated

Bank

2016 
$m

2015 
$m

2016 
$m

2015 
$m

Future rentals in respect of operating leases (principally in respect of premises) not provided for in these financial statements comprise amounts payable:

Within 1 year

Between 1 year and 5 years

Later than 5 years

(b) Customer funding commitments

Guarantees, indemnities and letters of credit

Customer funding commitments

28

85

73

186

293

1,183

1,476

39

81

90

210

287

1,211

1,498

28

85

73

186

293

595

888

39

81

90

210

287

337

624

In the normal course of business the Bank makes commitments to extend credit to its customers. Most commitments either expire if not taken up within a specified time or 
can be cancelled by the Bank within one year. Credit risk is significantly less than the notional amount and does not crystallise until a commitment is funded. Guarantees 
are provided to third parties on behalf of customers. The credit risks of such facilities are similar to the credit risks of loans and advances.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

121

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20166.3  CONTINGENT LIABILITIES

As previously disclosed in the Bank’s half-year results, the Bank was served with class action proceedings commenced in the New South Wales Registry of the 
Federal Court on 11 March 2016. The proceedings were commenced by Petersen Superannuation Fund Pty Ltd (the Applicant) on behalf of an open class against 
Bank  of  Queensland  Limited  and  DDH  Graham  Limited  and  relate  to  the  affairs  of  the  Sherwin  group  of  companies,  including  Wickham  Securities  Limited  (in 
Liquidation), Sherwin Financial Planners Pty Ltd (in Liquidation), DIY Superannuation Services Pty Ltd (in Liquidation) and certain of their related entities, with respect 
to the operation of some of the Bank’s Money Market Deposit Accounts. The Bank intends to defend the proceeding and has filed a defence and cross-claims.  It is 
currently not practicable for the Bank to provide an estimate of any potential liability in relation to the proceedings.

6.4  RELATED PARTIES INFORMATION

(a)  Controlled entities

Details of interests in material controlled entities are set out in Section 6.5.

During  the  year  there  have  been  transactions  between  the  Bank  and  all  of  its  controlled  entities.  The  Bank  conducted  normal  banking  business  
with  its  operating  controlled  entities.  Amounts  owing  to  or  from  controlled  entities  do  not  attract  interest,  except  in  respect  of  BOQ  Equipment  
(NZ)  Ltd,  Dell  Financial  Services  Pty  Ltd,  
Finance  Limited,  St  Andrew’s  Australia  Services  Pty  Ltd,  BOQ  Finance 
and Virgin Money (Australia) Pty Limited where interest is charged on normal terms and conditions.

(Aust)  Ltd,  BOQ  Finance 

The Bank receives management fees from B.Q.L. Management Pty. Ltd. and BOQ Equipment Finance Limited. 

The Bank has a related party relationship with equity accounted joint ventures, refer to Section 6.7.

(b)  Key management personnel compensation

Key management personnel have authority and responsibility for planning, directing and controlling the activities of the Bank and the Consolidated Entity, including 
Directors and other Executives. 

Key management personnel compensation included in ‘administrative expenses’ and ‘employee expenses’ (refer to Section 2.2) is as follows:

Short-term employee benefits

Post-employment benefits

Long-term employee benefits

Termination benefits

Share based employment benefits

Consolidated and Bank

2016 
$

2015 
$

9,501,005

8,694,677

318,687

54,137

-

298,656

30,694

762,892

4,302,538

4,001,545

14,167,367

13,788,464

Individual Directors and Executives compensation disclosures

Information  regarding  individual  Directors  and  Executives  compensation  and  some  equity  instruments  disclosures  as  permitted  by  Regulation  2M.3.03  of  the 
Corporations Regulation 2011 is provided in the Remuneration Report section of the Directors’ report.

Apart from the details disclosed in the Remuneration Report, no Director has entered into a material contract with the Bank since the end of the previous financial 
year and there were no material contracts involving Directors’ interest existing at year end.

122        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.4  RELATED PARTIES INFORMATION (CONTINUED)

(c)   Other financial instrument transactions with key management personnel and personally-related entities

A number of key management personnel or their related parties hold positions in other entities that result in them having control or significant influence over the 
financial or operating policies of those entities. Financial instrument transactions with key management personnel and personally-related entities during the financial 
year arise out of the provision of banking services, the acceptance of funds on deposit, the granting of loans and other associated financial activities. The terms and 
conditions of the transactions with key management personnel and their related parties were no more favourable than those available, or which might reasonably be 
expected to be available on similar transactions to non-Director related entities on an arm’s length basis. 

The following are transactions undertaken between the Consolidated Entity and key management personnel up to the 31 August 2016:

Balance as at

For the period (1)

1 September 
2015
$

31 August 
2016
$

Total Loan 
Drawdowns / 
(Repayments)
$

Total Loan / 
Overdraft  
interest
$

Total Fees on 
Loans /  
Overdraft
$

Term Products (Loans / Advances)

(2,535,149)

(1,690,202)

(428,207)

87,386

560

Balance as at

For the period (1)

1 September 
2014
$

31 August
 2015
$

Total Loan
Redraws /
Further  
Advances
$

Total Loan / 
Overdraft  
interest
$

Total Fees on 
Loans /  
Overdraft
$

Term Products (Loans / Advances)

(1,479,341)

(2,535,149)

1,278,465

62,105

360

(1) 

 Amounts are included only for the period that the Director / Executive is classified as a member of the key management personnel.

Other transactions

Transactions between the Consolidated Entity and key management personnel (other than loans/advances and shares) during the financial year related to personal 
banking, investment and deposit transactions. These transactions are considered trivial or domestic in nature, were on normal commercial terms and conditions and 
in the ordinary course of business. No amounts have been written down or recorded as impaired during the year (2015: nil).

On 26 May 2015, the Bank issued 15,000 Wholesale Capital Notes at a price of $10,000 per note. Details of those notes issued to BOQ Directors are set out below:

Roger Davis

David Willis

Total

Balance at 
31 August 2016
$

Interest  
receivable
$

Highest balance 
during the year
$

200,000

70,000

270,000

2,405

842

3,247

209,226

73,229

282,455

Transactions between the Consolidated Entity and other related parties of key management personnel relate to loans on normal commercial terms and conditions. 
Details of loans outstanding at the reporting date to other related parties of Directors and Group Executives are as follows:

2016

2015

Balance at 
1 September 
2015
$

Interest paid 
& payable
 during 
the year
$

Richard Haire Related Party

Jon Sutton Related Party

191,000

147,448

8,369

24,477

Balance at
31 August 
2016
$

191,000

762,899

Highest
 balance 
during
 the year
$

191,876

811,819

Balance at 
1 September  
2014
$

191,000

-

Interest paid 
& payable
 during 
the year
$

9,148

3,023

Balance at
31 August 
2015
$

191,000

147,448

Highest
 balance 
during
 the year
$

191,777

150,000

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

123

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20166.5  CONTROLLED ENTITIES 

(a)  Particulars in relation to material controlled entities

The Group’s principal subsidiaries at 31 August 2016 are set out below. Unless otherwise stated, they have share capital consisting solely of ordinary shares that 
are held directly by the Group. The Bank owns 100% of all subsidiaries with nil ownership interest held by non-controlling interests. The country of incorporation or 
registration is also their principal place of business.

Place of 
business/
country of 
incorporation

Parent entity’s 
interest

Controlled entities:
B.Q.L. Management Pty. Ltd.
B.Q.L. Nominees Pty. Ltd.
B.Q.L. Properties Pty Ltd 
Queensland Electronic Switching Pty Ltd
BOQ Equipment Finance Limited
St Andrew’s Australia Services Pty Ltd 
Series 2006-1E REDS Trust
Series 2007-1E REDS Trust
Series 2007-2 REDS Trust
Series 2008-1 REDS Trust
Series 2008-2 REDS Trust
Series 2009-1 REDS Trust
REDS Warehouse Trust No.3
Series 2010-1 REDS Trust
Series 2010-2 REDS Trust
Series 2012-1E REDS Trust
Series 2013-1 EHP REDS Trust
Series 2013-1 REDS Trust
Pioneer Permanent Pty Ltd (1)
BOQ Home Pty Ltd (1)
Home Financial Planning Pty Ltd
Home Credit Management Pty Ltd 
Statewest Financial Services Pty Ltd 
Statewest Financial Planning Pty Ltd
BOQ Share Plans Nominee Pty Ltd
Bank of Queensland Limited Employee Share 
Plans Trust

St Andrew’s Life Insurance Pty Ltd
St Andrew’s Insurance (Australia) Pty Ltd
BOQ Finance (Aust) Limited
BOQ Credit Pty Limited
BOQ Funding Pty Limited
BOQ Finance (NZ) Limited
Newcourt Financial (Australia) Pty Limited

Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia

Australia
Australia
Australia
Australia
Australia
New Zealand
Australia

(1) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

2016 
%
100%
100% 
100%
100%
100%
100%
-
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

100%
100%
100%
100%
100%
100%
100%

2015
%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

100%
100%
100%
100%
100%
100%
100%

Amount of investment 
(at cost)

2016
$m

2015 (1)
$m

-
5
-
-
15
-
-
-
-
-
-
-
-
-
-
-
-
-
31
157
-
-
-
-
-
-

-
-
230
-
-
22
-

-
5
-
-
15
-
-
-
-
-
-
-
-
-
-
-
-
-
31
157
-
-
-
-
-
-

-
-
230
-
-
22
-

Principal activities

Trust management
Dormant
Dormant
Dormant
Asset Finance & Leasing
Insurance
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Securitisation
Dormant
Investment holding entity
Dormant
Investment holding entity
Dormant
Dormant
Trust management
Trust management

Life Insurance
General Insurance
Asset Finance & Leasing
Asset Finance & Leasing
Asset Finance & Leasing
Asset Finance & Leasing
Dormant

124        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.5  CONTROLLED ENTITIES (CONTINUED)

(a)  Particulars in relation to material controlled entities (continued)

Controlled entities:
Dell Financial Services Pty Ltd 
Hunter Leasing Pty Ltd 
Virgin Money (Australia) Pty Limited
Virgin Money Home Loans Pty Limited
Virgin Money Financial Services Pty Ltd

BOQ Specialist (Aust) Limited (1) (2)
BOQ Specialist Pty Ltd
BOQ Asset Finance and Leasing Pty Ltd
Impala Trust No. 1
Nyala Funding Trust CMBS 2013-1

Series 2014-1 EHP REDS Trust
Series 2015-1 REDS Trust
Series 2015-1 EHP REDS Trust

Place of 
business/
country of 
incorporation

Parent entity’s 
interest

2016 
%
100%
100%
100%
100%
100%

100%
100%
100%
100%
100%

100%
100%
100%

Australia
Australia
Australia
Australia
Australia

Australia
Australia
Australia
Australia
Australia

Australia
Australia
Australia

2015
%
100%
100%
100%
100%
100%

100%
100%
100%
100%
100%

100%
100%
-

Amount of investment 
(at cost)

2016
$m

2015 (1)
$m

-
-
53
-
-

358
1
-
-
-

-
-
-
872

-
-
43
-
-

358
1
-
-
-

-
-
-
862

Principal activities

Asset Finance & Leasing
Dormant
Financial services
Dormant
Financial services
Professional Finance and 
Asset Finance & Leasing
Professional Finance
Asset Finance & Leasing
Securitisation
Securitisation

Securitisation
Securitisation
Securitisation

(1) 

(2) 

 The comparative figures for the Bank have been restated, refer to Section 6.11.

 Following the surrender of its Authorised Deposit-taking Institution license on 1 June 2015, this entity was renamed from BOQ Specialist Bank Limited to BOQ Specialist (Aust) Limited.

(b)  Significant restrictions

In accordance with Prudential Standard APS 222 Associations with related entities, the Bank and its subsidiaries that form part of the Extended Licensed Entities are 
restricted from having unlimited exposures to related entities, including general guarantees. These related entities are as follows:

• 

• 

• 

Virgin Money (Australia) Pty Limited;

Virgin Money Home Loans Pty Limited;

Virgin Money Financial Services Pty Ltd;

•  St Andrew’s Australia Services Pty Ltd;

•  St Andrew’s Life Insurance Pty Ltd;

•  St Andrew’s Insurance (Australia) Pty Ltd;

•  BOQ Specialist (Aust) Limited (Formerly BOQ Specialist Bank Limited);

•  BOQ Specialist Pty Ltd; and

•  BOQ Asset Finance and Leasing Pty Ltd.

(c)  Acquisition of controlled entities

(i)  Accounting for business combinations

Acquisitions on or after 1 July 2009
 The Consolidated Entity has adopted revised AASB 3 Business Combinations (2008) for business combinations occurring in the financial year starting 1 July 2009. 
All business combinations occurring on or after 1 July 2009 are accounted for by applying the acquisition method. The Consolidated Entity has also adopted AASB 
10 Consolidated Financial Statements (2013) which has superseded AASB 127 Consolidated and Separate Financial Statements (as amended in 2008). For every 
business combination, the Group identifies the acquirer, which is the combining entity that obtains control of the other combining entities or businesses. The Group 
controls an entity if it is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its 
power over the investee.

Contingent Liabilities
 A contingent liability of the acquiree is assumed in a business combination only if such a liability represents a present obligation and arises from a past event, and 
its fair value can be measured reliably. 

Transactions Costs
 Transaction costs that the Group incurs in connection with a business combination, such as a finders fee, legal fees, due diligence fees and other professional and 
consulting fees are expensed as incurred.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

125

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20166.5  CONTROLLED ENTITIES (CONTINUED) 

(c)  Acquisition of controlled entities (continued)

(ii)  Entities acquired during the prior year

The following entities were established during the financial year:

•  Series 2015-1 EHP REDS Trust was opened on 24 September 2015.

(d)  Disposal of controlled entities 

The following entities were closed during the financial year:

•  Series 2006-1E REDS Trust was closed on 17 February 2016.

6.6  DEED OF CROSS GUARANTEE

Pursuant  to  ASIC  Class  Order  98/1418  (as  amended)  dated  19  August  2005,  certain  wholly-owned  subsidiaries  are  relieved  from  the  Corporations  Act  2001 
requirements for preparation, audit and lodgement of financial reports, and Directors’ reports.

It is a condition of the Class Order that the Bank and each of the subsidiaries enter into a Deed of Cross Guarantee. The effect of the Deed is that the Bank guarantees 
to each creditor payment in full of any debt in the event of winding up of any of the subsidiaries under certain provisions of the Corporations Act 2001. If a winding 
up occurs under other provisions of the Act, the Bank will only be liable in the event that after six months any creditor has not been paid in full. The subsidiaries have 
also given similar guarantees in the event that the Bank is wound up

The subsidiaries to the Deed are:

•  BOQ Credit Pty Limited;

•  BOQ Equipment Finance Limited;

•  BOQ Finance (Aust) Limited; and

•  BOQ Funding Pty Limited. 

A summarised consolidated Income Statement and consolidated Balance Sheet, comprising the Bank and its controlled entities which are a party to the Deed, after 
eliminating all transactions between parties to the Deed of Cross Guarantee, at 31 August 2016 is set out as follows:

Summarised income statement and retained profits

Profit before tax

Less: Income tax expense 

Profit for the year

Retained profits at beginning of year (1)

Removal of entities revoked from Deed (2)

Dividends to shareholders

Transfers to equity reserve for credit losses

Retained profits at end of year

Profit attributable to:

Equity holders of the parent

Profit for the year

Consolidated

2016 
$m

2015 
$m

463

(146)

317

155

-

(274)

-

198

317

317

428

(126)

302

203

(83)

(256)

(11)

155

302

302

(1)   Prior year comparatives have been restated to exclude balances related to entities that were formerly part of the BOQ Specialist Group (including securitisation trusts Impala and Nyala). These companies are not a party to 

the Deed of Cross Guarantee. The table on the next page reflects the restatement relating to Note 6.6 only and has no impact on the Bank or Consolidated balance sheet.

(2)   Represents the retained profits balances as at 1 March 2015 of those entities revoked from the Deed in the prior year

126        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 2016 
6.6  DEED OF CROSS GUARANTEE (CONTINUED)

Balance Sheet

Assets

Cash and liquid assets

Due from other financial institutions

Financial assets available-for-sale

Financial assets held for trading

Derivative assets

Loans and advances at amortised cost

Other assets

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Intangible assets

Investments in joint arrangements

Total assets

Liabilities

Due to other financial institutions - Accounts payable at call

Deposits 

Derivative liabilities

Accounts payable and other liabilities

Current tax liabilities

Provisions

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Retained profits

Total equity

Consolidated

2016 
$m

2015 (1) 
$m

633

10

1,591

3,739

372

530

19

1,940

2,996

162

42,717

40,491

237

409

48

92

657

9

237

608

52

90

422

9

50,514

47,556

209

36,784

487

328

14

36

5,281

4,207

47,346

258

34,791

290

374

56

51

3,890

4,796

44,506

3,168

3,050

2,940

30

198

3,168

2,810

85

155

3,050

(1)   

 Prior year comparatives have been restated to exclude balances related to entities that were formerly part of the BOQ Specialist Group (including securitisation trusts Impala and Nyala). These companies are not a party to 

the Deed of Cross Guarantee. The table below reflects the restatement relating to Note 6.6 only and has no impact on the Bank or Consolidated balance sheet.

Assets
Cash and liquid assets  
Liabilities
Borrowings including subordinated notes
Amounts due to controlled entities
Equity
Reserves

Retained profits

Reported  
2015 
 $m

Increase/ 
(Decrease) 
$m

Restated 
2015  
$m

561

(31)

530

4,282
4,435

80

160

(392)
361

5

(5)

3,890
4,796

85

155

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

127

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20166.7  INVESTMENTS IN JOINT ARRANGEMENTS

The Consolidated Entity holds interests in a number of collectively and individually immaterial joint ventures that are accounted for using the equity method. The 
principal activity of the joint venture entities is land subdivision, development and sale.

(a)  Accounting for joint arrangements 

The Consolidated Entity’s investments in joint venture entities are accounted for under the equity method of accounting in the consolidated financial statements. 
These are entities in which the Consolidated Entity has joint control over all operational decisions and activities.

 Under  the  equity  method,  the  investments  in  joint  ventures  are  recognised  at  the  cost  of  acquisition  and  the  carrying  value  is  subsequently  adjusted  by  
the Consolidated Entity’s share of the joint venture entity’s profit or loss and movement in post-acquisition reserves, after adjusting to align the accounting policies 
with that of the Consolidated Entity’s.

The  Consolidated  Entity’s  share  of  the  joint  venture  entity’s  net  profit  or  loss  is  calculated  based  on  the  sale  of  land,  together  with  any  tax  expense,  
and is brought to account based on the proportion of settled land sales contracts.

(b) Joint venture details

Set out below are the joint ventures of the Consolidated Entity as at 31 August 2016 which, in the opinion of the directors, are immaterial to the Consolidated Entity. 
Australia is the place of business and also the country of incorporation for all joint ventures. The proportion of ownership interest is the same as the proportion of 
voting rights held.

Ocean Springs Pty Ltd (Brighton)

Dalyellup Beach Pty Ltd (Dalyellup)

East Busselton Estate Pty Ltd (Provence)

Coastview Nominees Pty Ltd (Margaret River)

Provence 2 Pty Ltd (Provence 2)

Total equity accounted investments

Ownership Interest

Carrying amount

2016 
(%)

2015 
(%)

2016 
$m

2015 
$m

9.31

17.08

25.00

5.81

25.00

9.31

17.08

25.00

5.81

25.00

6

8

1

-

-

15

9

9

-

-

-

18

Summary financial information for equity accounted joint ventures, not adjusted for the percentage of ownership held by the consolidated entity and fair value 
adjustments on acquisition, is contained below:

Profit from continuing operations

Post-tax profit from discontinued operations

Other comprehensive income

Total comprehensive income

2016
$m

2015 
$m

12

-

-

12

26

-

-

26

128        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.8  AUDITOR’S REMUNERATION

Audit services – KPMG Australia

-  Audit and review of the financial reports

-  Other regulatory and audit services

Audit related services – KPMG Australia

-  Other assurance services

-  Regulatory assurance services

Non-audit services – KPMG Australia

-  Taxation services

-  Other

6.9  EVENTS SUBSEQUENT TO BALANCE DATE

Consolidated

Bank

2016
$000

2015
$000

2016
$000

2015
$000

1,215

277

1,492

716

144

860

120

70

190

1,118

364

1,482

445

167

612

372

37

409

860

160

1,020

619

144

763

120

70

190

441

167

608

445

167

612

372

37

409

The Directors are not aware of any matters or circumstance that have arisen in the interval between the end of the financial year and the date of this report, or any 
item, event or transaction which significantly affects, or may significantly affect the operations of the consolidated entity in future financial years.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

129

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016Bank

 Interest  rate  risk  from  the  RMBS  and  REDS  EHP  Trusts  is  transferred  back 
to  the  Bank  by  way  of  interest  rate  and  basis  swaps.  Accordingly,  under 
AASB  139  the  original  sale  of  the  mortgages  from  the  Bank  to  the  RMBS 
Trusts  does  not  meet  the  de-recognition  criteria  set  out  in  AASB  139.  
The  Bank  continues  to  reflect  the  securitised  loans  in  their  entirety  and  also 
recognises a financial liability to the RMBS Trusts. The interest payable on the 
intercompany financial asset / liability represents the return on an imputed loan 
between the Bank and the Trusts and is based on the interest income under the 
mortgages, the fees payable by the Trusts and the interest income or expense 
not separately recognised under the interest rate and basis swaps transactions 
between the Bank and the Trusts.

transactions  between 

 All 
on consolidation.

the  Bank  and 

the  Trusts  are  eliminated  

(iii)  Transactions eliminated on consolidation

 Intra-group  balances,  and  any  unrealised  gains  and  losses  or  income  and 
expenses arising from intra-group transactions, are eliminated in preparing the 
consolidated financial statements.

Unrealised  losses  are  eliminated  in  the  same  way  as  unrealised  gains,  
but only to the extent that there is no evidence of impairment. 

(iv)  Derecognition of financial assets and liabilities

the  contractual 

 Financial  assets  are  derecognised  when 
to 
receive  cash  flows  from  the  assets  have  expired,  or  where  the  Bank 
has  transferred  its  contractual  rights  to  receive  the  cash  flows  of  the 
financial  assets  and  substantially  all  the  risks  and  rewards  of  ownership.  
Financial 
they  are  extinguished,  
i.e. when the obligation is discharged, cancelled or expired.

liabilities  are  derecognised  when 

rights 

6.10 SIGNIFICANT ACCOUNTING POLICIES & NEW ACCOUNTING STANDARDS

 The  accounting  policies  set  out  below  have  been  applied  consistently  to  all 
periods presented in the consolidated financial report, and have been applied 
consistently across the Consolidated Entity.

(a)  Basis of consolidation

(i)  Subsidiaries

Subsidiaries  are  entities  controlled  by  the  Bank.  Control  exists  when 
the  Bank  has  the  power,  directly  or  indirectly,  to  govern  the  financial 
and  operating  policies  of  an  entity  so  as  to  benefit  from  its  activities.  
In  assessing  control,  potential  voting  rights  that  presently  are  exercisable  or 
convertible  are  taken  into  account.  The  financial  statements  of  subsidiaries 
are  included  in  the  consolidated  financial  report  from  the  date  that  control 
commences  until  the  date  that  control  ceases.  In  the  Bank’s  financial 
statements, investments in subsidiaries are carried at cost.

(ii)  Securitisation

The Bank conducts a loan securitisation program whereby mortgage loans are 
packaged  and  sold  to  the  REDS  Securitisation  and  Warehouse  Trusts  (‘RMBS 
Trusts’) and the Nyala and Impala Trusts. The Bank also securitises Hire Purchase, 
Chattel  Mortgages  and  Finance  Leases  which  are  packaged  and  sold  to  REDS 
EHP Securitisation Trusts (‘REDS EHP Trusts’).

Consolidated Entity
The Consolidated Entity receives the residual income distributed by the RMBS 
and REDS EHP Trusts after all payments due to investors and associated costs of 
the program have been met and as a result the Consolidated Entity is considered 
to retain the risks and rewards of the RMBS Trusts and as a result do not meet 
the de-recognition criteria of AASB 139 Financial Instruments: Recognition and 
Measurement (“AASB 139”).

the 

fund 

loans  by 

their  purchase  of 

issuing  
The  RMBS  Trusts 
floating-rate  debt  securities.  The  securities  are  issued  by  the  RMBS  Trusts. 
These  are  represented  as  borrowings  of  the  Consolidated  Entity  however  the 
Consolidated Entity does not stand behind the capital value or the performance 
of the securities or the assets of the RMBS Trusts. The Consolidated Entity does 
not guarantee the payment of interest or the repayment of principal due on the 
securities. The loans subject to the securitisation program have been pledged 
as  security  for  the  securities  issued  by  the  RMBS  Trusts.  The  Consolidated 
Entity is not obliged to support any losses that may be suffered by investors and 
does not intend to provide such support.

The Bank does however provide the securitisation programs with arm’s length 
services  and  facilities  including  the  management  and  servicing  of  the  leases 
securitised. The Bank has no right to repurchase any of the securitised assets 
and no obligation to do so, other than in certain circumstances where there is a 
breach of warranty within 120 days of the sale or when certain criteria are met 
under the Clean up Provision per the Trust Deed Supplement.

The transferred assets are equitably assigned to the securitisation trusts. The 
investors in the securities issued by the Trusts have full recourse to the assets 
transferred  to  the  Trusts.  The  Bank  receives  the  residual  income  distributed 
by the Trusts after all payments due to investors and associated costs of the 
program have been met and as a result the Bank is considered to retain the risks 
and rewards of the Trusts.

130        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.10  SIGNIFICANT ACCOUNTING POLICIES & NEW ACCOUNTING STANDARDS (CONTINUED)

(b)  Foreign currency

(i)  Foreign currency transactions
 Transactions in foreign currencies are translated at the foreign exchange rate 
ruling at the date of the transaction. Monetary assets and liabilities denominated 
in foreign currencies at the reporting date are translated into Australian dollars 
at the foreign exchange rate ruling at that date. Non-monetary items in a foreign 
currency that are measured at historical cost are translated using the exchange 
rate  at  the  date  of  the  transaction.  Foreign  exchange  differences  arising  on 
translation are recognised in the profit and loss. 
Where  a  foreign  currency  transaction  is  part  of  a  hedge  relationship  it  is 
accounted  for  as  above,  subject  to  the  Hedge  Accounting  rules  set  out  in 
Section 3.8, Derivative financial instruments.

(ii)  Foreign operations
The  consolidated  entity  has  no  foreign  operations,  all  overseas  activities  are 
carried out through non-incorporated branches.

(c)  New accounting standards
The following, are the amendments to standards and interpretations applicable 
for the first time to the current year:
•  AASB 2013-9 Amendments to Australian Accounting Standards - Conceptual 
Framework, Materiality and Financial Instruments - This standard contains 
three  main  parts  and  makes  amendments  to  a  number  of  Standards 
and  Interpretations.  The  key  amendments  arising  from  this  standard  are 
the  updating  of  references  to  the  Framework  for  the  Preparation  and 
Presentation of Financial Statements, the deleting of references to AASB 
1031 and the incorporation of Chapter 6 Hedge Accounting into AASB 9 
Financial Instruments. The Bank has reviewed this standard and determined 
there to be no material impact on the Consolidated Entity.

•  AASB 2014-1 Part A - This standard sets out amendments to a number of 

standards and addresses the following items:
•  AASB  2  Share  Based  Payments  -  Clarifies  the  definition  of  ‘vesting 
conditions’  and  ‘market  condition’  and  introduces  the  definition  of 
‘performance condition’ and ‘service condition’.
•  AASB  3  Business  Combinations  -  Clarifies 

the  classification 
requirements for contingent consideration in a business combination 
by removing all references to AASB 137. 

•  AASB  8  Operating  Segments  -  Requires  entities  to  disclose  factors 
used  to  identify  the  entity’s  reportable  segments  when  operating 
segments have been aggregated. An entity is also required to provide 
a reconciliation of total reportable segment assets to the entity’s total 
assets. 

•  AASB  116  Property,  Plant  &  Equipment  &  AASB  138  Intangibles  - 
Clarifies  that  the  determination  of  accumulated  depreciation  does 
not  depend  on  the  selection  of  the  valuation  technique  and  that  it 
is  calculated  as  the  difference  between  the  gross  and  net  carrying 
amounts.

The Bank has reviewed the impact of the above and determined there to be no 
material impact on the Consolidated Entity.

All  other  amendments  to  standards  applicable  for  the  2016  year  end  do  not 
impact the Consolidated Entity.

The following standards and amendments have been identified as those which 
may  impact  the  Consolidated  Entity  and  the  majority  were  available  for  early 
adoption  at  31  August  2016  but  have  not  been  applied  in  these  financial 
statements.

•  AASB  9  Financial  Instruments  -  This  standard  introduces  changes  in 
the  classification  and  measurement  of  financial  assets  and  liabilities, 
including a new expected loss model for impairment and simplifications to 
hedge accounting. This standard becomes mandatory for the Group’s 31 
August 2019 financial statements and a program for implementation has 
commenced. The potential financial impact has not yet been determined.
•  AASB  2014-4  Clarification  of  Acceptable  Methods  of  Depreciation  and 
Amortisation  (Amendments  to  AASB  116  and  AASB  138)  -  Establishes 
the  principle  for  the  basis  of  depreciation  and  amortisation  as  being  the 
expected  pattern  of  consumption  of  the  future  economic  benefits  of  an 
asset. The potential effects of this standard is yet to be determined.
•  AASB  15  Revenue  from  contracts  with  customers  -  The  core  principle 
of  AASB  15  is  that  an  entity  recognises  revenue  to  depict  the  transfer 
of  promised  goods  or  services  to  customers  in  an  amount  that  reflects 
the  consideration  to  which  the  entity  expects  to  be  entitled  in  exchange 
for  those  goods  or  services.  The  model  features  a  contract  based  five-
step analysis of transactions to determine whether, how much and when 
revenue is recognised. The potential effects of this standard is yet to be 
determined.

•  AASB  16  Leases  -  This  standard  makes  changes  to  the  accounting  for 
leases by Lessees. Lessees are required to recognise assets and liabilities 
for all leases with a term of more than 12 months, unless the underlying 
asset  is  of  low  value.  A  lessee  measures  right-of-use  assets  similarly  to 
other  non-financial  assets  and  lease  liabilities  similarly  to  other  financial 
liabilities. Assets and liabilities arising from a lease are initially measured 
on  a  present  value  basis.  The  measurement  includes  non-cancellable 
lease  payments  (including  inflation-linked  payments),  and  also  includes 
payments to be made in optional periods if the lessee is reasonably certain 
to exercise an option to extend the lease, or not to exercise an option to 
terminate  the  lease.  AASB  16  substantially  carries  forward  the  lessor 
accounting requirements in AASB 117. Accordingly, a lessor continues to 
classify its leases as operating leases or finance leases, and to account for 
those two types of leases differently. The potential effects of this standard 
is yet to be determined.

entity. 

•  AASB  124  Related  Party  Disclosures  -  Defines  a  management 
the 
entity  providing  KMP  services  as  a 
exemption 
reporting 
from 
paragraph  
17 of AASB 124 Related Party Disclosures for KMP services provided 
by a management entity. Payments made to a management entity in 
respect of KMP services should be separately disclosed.

related  party  of 
an 
added 
in 
requirements 

amendments 

disclosure 

detailed 

The 

the 

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

131

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 20166.10  SIGNIFICANT ACCOUNTING POLICIES & NEW ACCOUNTING STANDARDS (CONTINUED)

(d)  Impairment of non-financial assets

(f)  Goods and services tax

 Non-financial assets other than deferred tax assets are reviewed for impairment 
whenever events or changes in circumstances indicate that the carrying amount 
may not be recoverable. For goodwill, and intangible assets with an indefinite 
life, the recoverable amount is estimated each year at the same time.

The Bank conducts an annual internal review of non-financial asset values to 
assess for any indicators of impairment. If any indication of impairment exists, 
an estimate of the asset’s recoverable amount is calculated.

For the purposes of assessing impairment, assets are grouped at the lowest 
levels for which there are separately identifiable cash inflows that are largely 
independent of the cash inflows from other assets or groups of assets - Cash 
Generating Units (‘CGU’). An impairment loss is recognised in profit or loss in 
the Income Statement for the amount by which the asset’s carrying amount 
exceeds its recoverable amount. Impairment losses recognised in respect of 
CGUs are allocated first to reduce the carrying amount of goodwill allocated to 
the units, and then to reduce the carrying amounts of the other assets in the 
unit on a pro rata basis.

is  subject 

to  an  operating  segment  ceiling 

This  grouping 
test.  
Non-financial  assets,  other  than  goodwill,  that  suffered  impairment  are 
tested for possible reversal of the impairment whenever events or changes in 
circumstances indicate that the impairment may have reversed. An impairment 
loss in respect of goodwill is not reversed.

(i)  Calculation of recoverable amount

The recoverable amount of a non-financial asset or CGU is the greater of their 
fair  value  less  costs  to  sell  and  value  in  use.  In  assessing  value  in  use,  the 
estimated future cash flows are discounted to their present value using a pre-
tax discount rate that reflects current market assessments of the time value of 
money and the risks specific to the asset.

(e)  Leases 

(i)  Finance leases

 Finance leases in which the Bank is the lessor, are recorded in the Balance Sheet as 
loans and advances at amortised cost. They are recorded on the commencement 
of the lease as the net investment in the lease, being the present value of the 
minimum lease payments.  

The Consolidated Entity does not have finance leases as lessee.

Revenues,  expenses  and  assets  are  recognised  net  of  the  amount  of  goods 
and  services  tax  (‘GST’),  except  where  the  amount  of  GST  incurred  is  not 
recoverable from the Australian Tax Office (‘ATO’). In these circumstances the 
GST is recognised as part of the cost of acquisition of the asset or as part of 
the expense.

Receivables and payables are stated with the amount of GST included.

 The net amount of GST recoverable from, or payable to, the ATO is included as 
a current asset or current liability in the Balance Sheet.

Cash flows are included in the Statements of Cash Flows on a gross basis. The 
GST components of cash flows arising from investing and financing activities 
which are recoverable from, or payable to, the ATO are classified as operating 
cash flows.

(g)  Property, plant & equipment

(i)  Recognition and initial measurement 

 Items  of  property,  plant  and  equipment  are  stated  at  cost  or  deemed 
cost  less  accumulated  depreciation  and  accumulated  impairment  losses.  
The cost of self-constructed assets includes the cost of materials, direct labour 
and an appropriate proportion of production overheads.

(ii)  Subsequent costs 

 Subsequent  additional  costs  are  only  capitalised  when  it  is  probable  that 
future economic benefits in excess of the originally assessed performance of 
the assets will flow to the Bank in future years. Where these costs represent 
separate  components,  they  are  accounted  for  as  separate  assets  and  are 
separately depreciated over their useful lives. Costs that do not meet the criteria 
for subsequent capitalisation are expensed as incurred.

(iii)  Subsequent measurement

 The  Bank  has  elected  to  use  the  cost  model  to  measure  property,  plant 
and  equipment  after  recognition.  The  carrying  value  is  the  initial  cost  less 
accumulated depreciation and any accumulated impairment losses.

(iv)  Depreciation

Depreciation is charged to the profit or loss in the Income Statement on a straight-
line basis over the estimated useful lives of each part of an item of property, plant and 
equipment. Land is not depreciated. 

(ii)  Operating leases

 The estimated useful lives are as follows:

 Operating leases in which the Bank is the lessee, are expensed on a straight-
line basis over the term of the lease, except where an alternative basis is more 
representative of the pattern of benefits to be derived from the leased property.  
When  an  operating  lease  terminates  before  the  lease  period  expires,  any 
payment required to be made to the lessor by way of penalty is recognised as an 
expense in the period in which termination takes place.

IT Equipment

Plant, furniture and equipment

Leasehold improvements (1)

(1) 

Or term of lease if less.

Years

3-10 

3-20

12

The residual value if significant, is reassessed annually.

132        ANNUAL REPORT 2016

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 20166.11 CHANGES TO COMPARATVIES

Certain amounts reported as comparative information have been restated for the Bank as a result of a review of the accounting for investments in subsidiaries in the 
Bank entity following transfer of businesses under the Financial Sector (Business Transfer and Group Restructure) Act 1999. This process was undertaken as part 
of the Authorised Deposit-taking Institution (‘ADI’) hand back following the acquisitions of BOQ Specialist (Aust) Limited, BOQ Home Pty Ltd and Pioneer Permanent 
Pty Ltd.  

During the year, the classification of the Bank’s Balance Sheet has changed to reflect the transfer of certain assets and liabilities from the Consolidated Entity to 
the Bank relating to the ADI licence handback. This was offset by a reduction in the carrying value of shares in controlled entities.  The Consolidated Entity was not 
impacted by the internal transfer and there was no loss of value in the Consolidated Entity. The key changes for the Bank include:

•  A reduction of $681 million in the carrying value of shares in controlled entities.

• 

Transfer of $647 million of intangibles from the Consolidated Entity to the Bank comprising $611 million of Goodwill, $32 million of customer contracts net of 
amortisation and $4 million of computer software net of amortisation.

•  Amortisation of the customer contracts and computer software of $38 million in retained profits in the Bank.

The following changes impacted the Bank’s Statements of Changes in Equity. There was no impact to the Consolidated Entity:

Ordinary 
shares 

$m

3,024

-

-

-

-

-

-

-

Bank

Year ended 31 August 2015

Balance at beginning of the year

Total comprehensive income for the year

Profit 

Other comprehensive income, net of income 
tax

Cash flow hedges:

   Net losses taken to equity

   Net gains transferred to profit and loss

Change in fair value of assets available-for-sale

Transfers to equity reserve for credit losses

Total other comprehensive income / (expense)

Total comprehensive income / (expense) for 
the year

Transactions with owners, recorded  
directly in equity

Contributions by and distributions to 
owners

Issues of ordinary shares

Dividend reinvestment plan

Dividends to shareholders

Equity settled transactions

Total contributions by and distributions to 
owners

Balance at the end of the year

11

93

-

-

104

3,128

Employee 
benefits 
reserve

Equity 
reserve 
for credit 
losses

Cash-
flow 
hedge 
reserve

$m

33

-

-

-

-

-

-

-

-

-

-

1

1

$m

57

-

-

-

-

11

11

11

-

-

-

-

-

$m

(29)

-

(72)

10

-

-

(62)

(62)

-

-

-

-

-

Available-
for-sale 
reserve

Reported 
Retained 
profits

Increase/
(Decrease)

Restated 
Retained 
profits

$m

37

$m

141

$m

(38)

$m

103

Total 
equity

$m

3,225

-

292

-

-

-

-

-

-

-

-

-

-

-

-

(38)

292

292

-

-

-

(11)

(11)

281

-

-

(256)

-

(256)

128

(72)

2

35

-

(35)

257

11

93

(256)

1

(151)

3,331

-

(8)

35

-

27

27

-

-

-

-

-

-

-

-

(11)

(11)

281

-

-

(256)

-

(256)

166

34

68

(91)

64

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

133

 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AUGUST 2016    
6.11 CHANGES TO COMPARATVIES (CONTINUED)

The following changes impacted the Bank Balance Sheet. There was no impact to the Consolidated Entity: 

Assets

Cash and liquid assets  

Due from other financial institutions - Term deposits

Financial assets available-for-sale

Financial assets held for trading

Derivative financial assets

Loans and advances at amortised cost

Other assets

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Intangible assets

Total assets

Liabilities

Due to other financial institutions - Accounts payable at call

Deposits 

Derivative financial liabilities

Accounts payable and other liabilities

Current tax liabilities

Provisions

Borrowings including subordinated notes

Amounts due to controlled entities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Retained profits

Total Equity

134        ANNUAL REPORT 2016

Reported 
Bank
2015 
$m

Increase/
(Decrease)
$m

Restated 
Bank
2015 
$m

553

19

2,996

1,940

162

36,830

240

1,543

52

74

133

44,542

259

35,378

283

345

55

50

3,896

907

41,173

-

-

-

-

-

4

-

(681)

-

-

647

(30)

-

-

-

-

-

-

4

4

8

553

19

2,996

1,940

162

36,834

240

862

52

74

780

44,512

259

35,378

283

345

55

50

3,900

911

41,181

3,369

(38)

3,331

3,128

75

166

3,369

-

-

(38)

(38)

3,128

75

128

3,331

NOTES TO THE FINANCIAL STATEMENTSFOR THE YEAR ENDED 31 AUGUST 2016 
DIRECTORS’ DECLARATION

1. 

In the opinion of the Directors of Bank of Queensland Limited (the ‘Bank’):

(a) 

 the  consolidated  financial  statements  and  notes  and  the  remuneration  report  included  within  the  Directors’  report  set  out  on  pages  44  to  134,  
are in accordance with the Corporations Act 2001, including:

(i) 

 giving  a  true  and  fair  view  of  the  financial  position  of  the  Bank  and  Consolidated  Entity  as  at  31  August  2016  and  of  their  performance,  
for the year ended on that date; and

(ii)  complying with Australian Accounting Standards and the Corporations Regulations 2001; and

(b) 

there are reasonable grounds to believe that the Bank will be able to pay its debts as and when they become due and payable.

2. 

3. 

4. 

 There are reasonable grounds to believe that the Bank and the Controlled Entities identified in Section 6.5 (a) will be able to meet any obligations or liabilities to 
which they are or may become subject to by virtue of the Deed of Cross Guarantee between the Bank and those Controlled Entities pursuant to ASIC Class Order 
98/1418.

 The  Directors  have  been  given  the  declarations  required  by  Section  295A  of  the  Corporations  Act  2001  from  the  Chief  Executive  Officer  
and Chief Financial Officer for the financial year ended 31 August 2016.

 The  Directors  draw  attention  to  Section  1.2  (a)  to  the  financial  statements,  which  includes  a  statement  of  compliance  with  International  
Financial Reporting Standards.

Signed in accordance with a resolution of the Directors:

Roger Davis 
Chairman  

5 October 2016 

Jon Sutton 
Managing Director and CEO

5 October 2016

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INDEPENDENT AUDITOR’S REPORT

TO THE MEMBERS OF BANK OF QUEENSLAND LIMITED

REPORT ON THE FINANCIAL REPORT
We have audited the accompanying financial report of Bank of Queensland Limited (the ‘Bank’), which comprises the Balance Sheets as at 31 August 2016 and the 
Income Statements, Statements of Comprehensive Income, Statements of Changes in Equity and Statements of Cash Flows for the year ended on that date, Sections 
1 to 6 comprising a summary of significant accounting policies and other explanatory information and the directors’ declaration of the Bank and the Consolidated 
Entity comprising the Bank and the entities it controlled at the year’s end or from time to time during the financial year.

DIRECTORS’ RESPONSIBILITY FOR THE FINANCIAL REPORT 
The directors of the Bank are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards 
and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that is free 
from material misstatement whether due to fraud or error. In Section 1.2 (a), the directors also state, in accordance with Australian Accounting Standard AASB 101 
Presentation of Financial Statements, that the financial report of the Bank and the Consolidated Entity comply with International Financial Reporting Standards.

AUDITOR’S RESPONSIBILITY

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. These 
Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable 
assurance whether the financial report is free from material misstatement. 

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on 
the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk 
assessments, the auditor considers internal controls relevant to the entity’s preparation of the financial report that gives a true and fair view in order to design audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit 
also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating 
the overall presentation of the financial report. 

We performed the procedures to assess whether in all material respects the financial report presents fairly, in accordance with the Corporations Act 2001 and 
Australian Accounting Standards, a true and fair view which is consistent with our understanding of the Bank’s and the Consolidated Entity’s financial position and 
of their performance. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
Liability limited by a scheme approved under Professional Standards Legislation.

136        ANNUAL REPORT 2016

INDEPENDENT AUDITOR’S REPORT

TO THE MEMBERS OF BANK OF QUEENSLAND LIMITED

INDEPENDENCE
In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001.

AUDITOR’S OPINION
In our opinion:

(a)    the financial report of Bank of Queensland Limited is in accordance with the Corporations Act 2001, including:  

(i) 

 giving a true and fair view of the Bank’s and the Consolidated Entity’s financial position as at 31 August 2016 and of their performance for the year ended 
on that date; and 

(ii) 

 complying with Australian Accounting Standards  and the Corporations Regulations 2001.

(b) 

 the financial report of the Bank and the Consolidated Entity also complies with International Financial Reporting Standards as disclosed in Section 1.2 (a).

REPORT ON THE REMUNERATION REPORT
We have audited the Remuneration Report included on pages 45 to 64 of the directors’ report for the year ended 31 August 2016. The directors of the Bank are 
responsible for the preparation and presentation of the remuneration report in accordance with Section 300A of the Corporations Act 2001. Our responsibility is 
to express an opinion on the remuneration report, based on our audit conducted in accordance with auditing standards.

AUDITOR’S OPINION

In our opinion, the remuneration report of Bank of Queensland Limited for the year ended 31 August 2016, complies with Section 300A of the Corporations Act 2001.

KPMG

Martin McGrath 
Partner  
Sydney 
5 October 2016 

Robert Warren 
Partner 
Sydney 
5 October 2016

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

137

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDING DETAILS

As at Tuesday 27 September 2016, the following shareholding details applied:

1.  TWENTY LARGEST ORDINARY SHAREHOLDERS

Shareholder

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

J P MORGAN NOMINEES AUSTRALIA LIMITED 

NATIONAL NOMINEES LIMITED 

CITICORP NOMINEES PTY LIMITED 

MILTON CORPORATION LIMITED 

BNP PARIBAS NOMS PTY LTD 

CITICORP NOMINEES PTY LIMITED 

RBC INVESTOR SERVICES AUSTRALIA NOMINEES PTY LIMITED 

JBWERE (NZ) NOMINEES LTD 

WASHINGTON H SOUL PATTINSON AND COMPANY LIMITED 

UBS NOMINEES PTY LTD 

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

BNP PARIBAS NOMINEES PTY LTD 

AMP LIFE LIMITED 

BKI INVESTMENT COMPANY LIMITED 

CARLTON HOTEL LIMITED 

KARATAL HOLDINGS PTY LTD 

THE MANLY HOTELS PTY LIMITED 

MERRILL LYNCH (AUSTRALIA) NOMINEES PTY LIMITED 

THE TRUST COMPANY SUPERANNUATION LIMITED 

Total

Voting rights

No. of ordinary shares

64,243,627

37,242,050

29,043,536

27,776,642

7,306,078

4,862,056

3,452,902

3,248,901

1,423,870

1,344,347

1,113,526

984,998

921,328

863,195

810,000

767,873

692,344

655,540

630,781

620,600

%

16.86

9.78

7.62

7.29

1.92

1.28

0.91

0.85

0.38

0.35

0.29

0.26

0.24

0.23

0.21

0.20

0.18

0.17

0.17

0.16

188,004,194

49.35

On a show of hands every person present who is a holder of ordinary shares or a duly appointed representative of a holder of ordinary shares has one vote, and on 
a poll each member present in person or by proxy or attorney has one vote for each share that person holds.

138        ANNUAL REPORT 2016

As at Tuesday 27 September 2016, the following shareholding details applied:

2.  TWENTY LARGEST CPS SHAREHOLDERS

Shareholder

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

J P MORGAN NOMINEES AUSTRALIA LIMITED 

BNP PARIBAS NOMS PTY LTD 

MILTON CORPORATION LIMITED 

NULIS NOMINEES (AUSTRALIA) LIMITED 

NAVIGATOR AUSTRALIA LTD 

DOMER MINING CO PTY LTD 

THE TRUST COMPANY SUPERANNUATION LIMITED 

HAVENFLASH PTY LTD 

MR GERHARD JANSSEN & MRS GABRIELE MALUGA 

MR JOHN HARRISON VALDER & MRS KAY ORMONDE VALDER 

SOUTHERN METROPOLITAN CEMETERIES 

EASTCOTE PTY LTD 

BCITF (QLD) 

F & B INVESTMENTS PTY LIMITED 

JILRIFT NO 2 PTY LTD 

AUSTRALIAN EXECUTOR TRUSTEES LIMITED 

JILLIBY PTY LTD 

BAPTIST INVESTMENTS AND FINANCE LTD 

WINCHELADA PTY LIMITED 

Total

Voting rights

SHAREHOLDING DETAILS

No. of ordinary shares

120,132

85,071

58,357

50,000

35,310

33,669

32,200

31,695

21,000

13,181

10,000

10,000

10,000

10,000

10,000

9,482

9,098

9,000

8,546

8,140

%

4.00%

2.84%

1.95%

1.67%

1.18%

1.12%

1.07%

1.06%

0.70%

0.44%

0.33%

0.33%

0.33%

0.33%

0.33%

0.32%

0.30%

0.30%

0.28%

0.27%

574,881

19.15%

The CPS do not give the holders any voting rights at any general shareholders meetings, except in certain circumstances.

3.  DISTRIBUTION OF EQUITY SECURITY HOLDERS

Category

1 - 1,000

1,001 - 5,000

5,001 - 10,000

10,001 - 100,000

100,000 - and over

Total

Ordinary Shares

CPS

2016

2015

2016

2015

58,885

29,088

5,336

2,713

70

57,787

27,587

5,051

2,500

71

5,850

342

27

9

1

6,099

340

23

13

-

        96,092 

92,996

          6,229 

6,475

The number of ordinary shareholders holding less than a marketable parcel is 3,428.

The number of convertible preference shareholders holding less than a marketable parcel is nil.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

139

SHAREHOLDING DETAILS

4.  PARTLY PAID SHARES
There are no partly paid shares.

5.   THE NAMES OF SUBSTANTIAL SHAREHOLDERS IN THE BANK AND THE NUMBER OF SHARES IN WHICH EACH HAS AN INTEREST AS 

DISCLOSED IN SUBSTANTIAL SHAREHOLDER NOTICES GIVEN TO THE BANK ARE:

Substantial shareholders

BlackRock Group

No. of ordinary shares in which  
interest is held (at date of notification)

19,145,139

Date of notification

26 July 2016

6.  SECURITIES EXCHANGE LISTING
The shares of Bank of Queensland Limited (‘BOQ’) and CPS (‘BOQPD’) are quoted on the Australian Securities Exchange.

7.  OPTIONS
At 31 August 2016 there were no options over unissued ordinary shares.

8.  ON MARKET BUY-BACK
There is no current on market buy-back.

9.  OTHER INFORMATION
Bank of Queensland Limited is a publicly listed company limited by shares and is incorporated and domiciled in Australia.

140        ANNUAL REPORT 2016

SHAREHOLDER INFORMATION

KEY SHAREHOLDER DATES
Dividend dates for ordinary shares only 

2016

Final ex-dividend date

Final dividend record date

Final dividend payment date

Annual General Meeting

2017

Financial half year end

Interim results and dividend announcement

Interim ex-dividend date

Interim dividend record date

Interim dividend payment date

Financial full year end

Full year results and dividend announcement

Final ex-dividend date

Final dividend record date

Final dividend payment date

Annual General Meeting

27 October 2016

28 October 2016

22 November 2016

30 November 2016

28 February 2017

30 March 2017

20 April 2017

21 April 2017

17 May 2017

31 August 2017

12 October 2017

2 November 2017

3 November 2017

23 November 2017

30 November 2017

SHARE REGISTRY
Link Market Services Limited 
Level 15 
324 Queen Street 
Brisbane Qld 4000

Australia: 1800 779 639 
International: +61 2 8280 7626 
Facsimile: +61 2 9287 0303

Email: boq@linkmarketservices.com.au 
linkmarketservices.com.au

COMPANY DETAILS
Bank of Queensland Limited 
Level 6  
100 Skyring Terrace 
Newstead Qld 4006

Telephone: +61 7 3212 3333 
Investor Relations: +61 7 3212 3990 
Facsimile: +61 7 3212 3399

boq.com.au 
twitter.com/boq 
facebook.com.au/BOQOnline

CUSTOMER SERVICE
1300 55 72 72 (within Australia) 
+61 7 3336 2420 (overseas)

ABN 32 009 656 740 
CAN 009 656 740

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

141

5 YEAR FINANCIAL SUMMARY

$ millions (unless otherwise stated)

Financial performance 

Net interest income

Non interest income

Total income

Operating expenses

Underlying profit before tax (1)

Loan impairment expense 

Cash earnings before tax

Cash earnings after tax attributable to ordinary shareholders (2)

Statutory net profit (loss) after tax 

Financial position (3)

Gross loans and advances (4)

Total assets

Customer deposits

Total liabilities

Total equity

Shareholder performance

Market capitalisation at balance date

Share price at balance date ($)

Basic cash earnings per share (cents) (5)

Diluted cash earnings per share (cents) (5)

Fully franked ordinary dividend per share (cents)

Dividend payout ratio to ordinary shareholders 

Cash earnings ratios (6) 

Net interest margin (%) (7)

Cost-to-income ratio (%)

Return on average ordinary equity (%)

Capital adequacy

Common equity tier 1 ratio (%)

Total capital adequacy ratio (%)

2016 
$m

2015 
$m

2014 
$m

2013 
$m

2012 
$m

937

173

1,110

(520)

590

(67)

523

360

338

43,152

50,853

29,122

47,266

3,587

4,020

10.55

95.6

90.7

76

80%

1.94%

46.8%

10.3%

907

180

1,087

(500)

587

(74)

513

357

318

40,975

48,018

26,914

44,549

3,469

4,698

12.67

97.3

92.2

74

77%

1.97%

46.0%

10.7%

761

169

930

(408)

522

(86)

436

301

261

38,426

46,905

26,266

43,564

3,341

4,560

 12.58 

 89.5

 87

 66

87%

 1.82% 

 43.9% 

10.4%

695

163

858

(380)

478

(115)

363

248

186

35,302

42,528

23,968

39,711

2,817

3,070

 9.60 

 78.1

 75.1

 58

99%

 1.69% 

 44.3% 

9.4%

9.00%

12.29%

8.91%

12.72%

 8.63% 

 12.02% 

 8.63% 

 12.24% 

 656

 161

 817

 (373)

 444 

 (401)

 43

 21

 (17)

 34,560

 41,758

 22,270

 38,859

2,899

 2,331

 7.55 

 7.9

 7.9

 52

n/a

1.67%

45.7%

1.3%

8.58%

12.56%

(1) 
(2) 
(3) 
(4) 
(5) 
(6) 
(7) 

 Underlying profit before tax is profit before impairment on loans and advances, significant items and tax.
 Cash earnings after tax exclude significant items (tax effected).
 Includes BOQ Specialist (Aust) Limited.
Before specific and collective provisions.
Basic and diluted earnings per share for FY12 and FY13 have been adjusted for the effect of the rights issue that occurred during the current financial year.
Excludes impact of significant items.
Excluding amortisation of fair value adjustments (acquisitions).

142        ANNUAL REPORT 2016

GLOSSARY

Term

Description

Alternative Liquid Asset (‘ALA’)

Qualifying Collateral for the Committed Liquid Facility comprising of all assets eligible for repurchase 
transactions with the RBA under normal market conditions and any other assets nominated by the RBA.

APRA Prudential Standard (‘APS’)

Prudential Standards issued by APRA applicable to ADIs.

Australian Accounting Standards (‘AASB’)

A series of technical pronouncements that set out the measurement and recognition requirements when 
accounting for particular types of transactions and events, along with the preparation and presentation 
requirements of an entity’s financial statements.

Australian Equipment Lessors Association (‘AELA’)

AELA is the national association for the equipment leasing and financing industry.

Australian Prudential Regulation Authority (‘APRA’)

Australian Securities Exchange (‘ASX’)

Authorised Deposit-Taking Institution (‘ADI’)

Available for Sale (‘AFS’)

APRA  is  the  prudential  regulator  of  banks,  insurance  companies  and  superannuation  funds,  credit 
unions, building societies and friendly societies.

Australian Securities Exchange or ASX Limited ABN 98 008 624 691 and the market operated by ASX 
Limited.

A corporations which is authorised under the Banking Act 1959 and includes banks, building societies 
and credit unions.

Available for sale is an accounting term used to classify financial assets.  AFS assets represent securities 
and other financial investments that are neither held for trading, nor held to maturity.  Under IFRS, AFS 
assets are defined as being all financial assets that do not fall into one of the other IFRS financial asset 
classifications.

Average Interest Earning Assets

Average balance over the period for a bank’s assets that accrue interest income.

Bank of Queensland Limited (‘the Bank’) (‘BOQ’)

BASEL III

Basis points (‘bps’)

Cash Earnings

Committed Liquidity Facility (‘CLF’)

The Bank is a for profit entity primarily involved in providing retail banking, leasing finance, and insurance 
products, to its customers.

A global regulatory framework to improve the regulation, supervision and risk management within the 
banking system developed by the Basel Committee on Banking Supervision.

One per cent of one per cent (0.01%)

Cash Earnings is a non-Accounting Standards measure commonly used in the banking industry to assist 
in presenting a clear view of the bank’s underlying earnings

The Reserve Bank provides a CLF as part of Australia’s implementation of the Basel III liquidity reforms. 
The facility, which is required because of the limited amount of government debt in Australia, is designed 
to ensure that participating ADIs have enough access to liquidity to respond to an acute stress scenario, 
as specified under the relevant APS.

Common Equity Tier 1 (‘CET1’)

Capital that is recognised as the highest quality component of capital under APRA Prudential Standards.

Common Equity Tier 1 ratio (‘CET1 ratio)

CET1 capital divided by total risk-weighted assets calculated in accordance with relevant APS.

Consolidated Entity (‘the Group’)

The Bank and its’ subsidiaries.

Convertible Preference Shares (‘CPS’)

CPS  are  fully  paid,  non-cumulative,  perpetual,  convertible,  unguaranteed  and  unsecured  preference 
shares with preferred, discretionary dividends, issued by companies.

Cost to Income ratio

Days past due (‘dpd’)

Dividend Payout ratio

Dividend reinvestment plan (‘DRP’)

Dividend Yield

Earnings per Share (‘EPS’)

Operating expenses divided by net operating income.

A loan or lease payment that has not been made by a customer by the due date.

Dividends paid on ordinary shares divided by earnings per share.

Provides shareholders with the opportunity to convert all or part of their entitlement to a dividend into 
new shares at a current plan discount of 1.5%.

Dividend shown as a percentage of the share price.

Measures of earnings attributed to each equivalent ordinary share over a twelve month period. Calculated 
by dividing the company's earnings by the weighted average number of shares on issue in accordance 
with AASB 133 Earnings per share.

Equipment Hire Purchase  (‘EHP’)

EHP trust under the REDS securitisation program, issuing ABS to the term market.

Effective tax rate

Full Time Equivalent (‘FTE’)

Income tax expense divided by profit before tax.

A calculation based on number of hours worked by full and part time employees as part of their normal 
duties.

Bank of Queensland Limited and its Controlled Entities   ABN 32 009 656 740 AFSL No. 244616 

143

GLOSSARY

Term

Description

General Reserve for Credit Losses (‘GRCL’)

Gross Loans and Advances (‘GLA’)

High Quality Liquid Asset  (‘HQLA1’)

Impaired Assets

An estimate of the reasonable and prudent expected credit losses over the remaining life of the 
portfolio and on non-defaulted assets, not covered by provisions for impairment.

Initially  recognised  at  fair  value  plus  incremental  direct  transaction  costs  and  subsequently 
measured at each reporting date at amortised cost using the effective interest method.

Comprises of the Bank’s notes and coins and marketable securities representing claims on or 
guaranteed by the Australian Government or Semi-Government authorities.  

Exposures that have deteriorated to the point where full collection of principal and interest is in 
doubt.

Interest bearing liabilities

The bank’s liabilities that accrue interest expense.

International Accounting Standard (‘IAS’)

International Financial Reporting Standards (‘IFRS’)

Issued Capital

Line of Credit (‘LOC’)

Liquid assets 

Liquidity Coverage Ratio (‘LCR’)

Net Interest Margin (‘NIM’)

Net Tangible Assets (‘NTA’)

Non-interest earning assets

Owner Managed Branch (‘OMB’)

A set of accounting standards developed by the International Accounting Standards Board stating 
how particular types of transactions and other events should be reflected in financial statements. 
These standards are currently being phased out and replaced by IFRS (see below)

International  Financial  Reporting  Standards  and  interpretations  issued  by  the  International 
Accounting Standards Board.

Value of securities allotted in a company to its shareholders.

A flexible facility that allows a customer to draw down on their approved available credit at any 
time, as long as the customer does not exceed the approved credit limit.

All unencumbered RBA repurchase eligible liquid assets including HQLA1 and assets able to be 
pledged as collateral to the RBA under the CLF.

The ratio of high quality liquid assets that can be converted into cash easily and immediately in 
private markets, to total net cash flows required to meet the Group’s liquidity needs for a 30 day 
calendar liquidity stress scenario as determined in accordance with APRA’s prudential standards.

Net interest income divided by average interest-earning assets.

Net tangible assets are calculated as the total assets of a company minus any intangible assets 
such as goodwill, less all liabilities and the par value of preferred stock.

The bank’s assets that do not accrue interest income.

A branch which is run locally by a franchisee and delivers personal service to their customers.

Real Estate Debt Securities (‘REDS’)

An acronym to describe the BOQ securitisation programs. 

Residential Mortgage Backed Securities (‘RMBS’)

A  reference  to  a  financial  debt  security  that  is  secured  by  a  pool  of  mortgages  on  residential 
property.  Mortgages  with  varying  credit  ratings  are  grouped  together  and  sold  in  tranches  to 
investors by issuers as a source of funding.

Return on Average Equity (‘ROE’)

Net Profit attributable to the owners of the company divided by average ordinary equity.

Return on Average Tangible Equity (‘ROTE’)

Risk Weighted Assets (‘RWA’)

Share Capital

Total Capital Adequacy Ratio

Treasury shares

Virgin Money (Australia) (‘VMA’)

Net  profit  attributable  to  the  owners  of  the  company  divided  by  average  ordinary  equity  less 
goodwill and identifiable intangible assets. 

A quantitative measure of various risks including credit, operational, market and securitisation as 
defined by APRA’s prudential standards. 

Company’s issued and paid-up capital.

Total capital divided by total risk-weighted assets calculated in accordance with relevant APS.

Shares that the Bank has issued but are held by a trust included within the Bank’s consolidated 
results.  Treasury  shares  are  not  considered  shares  outstanding  and  are  not  included  in  ‘per 
share’ calculations.

Virgin Money (Australia) Pty Ltd and its subsidiaries. The VMA entities are subsidiaries of the 
Group  that  engages  in  the  provision  of  financial  services  (e.g.  insurance,  superannuation  and 
home lending) on behalf of business partners, including BOQ.

Weighted Average Number of Shares (‘WANOS’)

Calculated in accordance with AASB 133 Earnings per Share.

Wholesale Capital Notes (‘WCN’)

WCNs are similar to CPS as the notes may convert into common shares in certain circumstances 
as described in the offer documentation of the notes. 

144        ANNUAL REPORT 2016

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