Quarterlytics / Consumer Cyclical / Specialty Retail / Barnes & Noble Education, Inc.

Barnes & Noble Education, Inc.

bned · NYSE Consumer Cyclical
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FY2020 Annual Report · Barnes & Noble Education, Inc.
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T

 
 
 
BARNES & NOBLE EDUCATION, INC.
L E T T E R   T O   S H A R E H O L D E R S

Dear Fellow Shareholders, 

Fiscal 2020 was a transformative year for BNED. We entered the fiscal year with a clear focus on 
executing our strategic initiatives, which were centered on scaling our rapidly growing Digital  
Student Solutions (DSS) business, introducing a new inclusive access model, building a new  
eCommerce platform and growing our general merchandise business. We made significant strides in 
each of these areas, and while the COVID-19 pandemic had a significant impact on our business  
towards the end of the fiscal year, it also further confirmed that our focus on providing  
customizable solutions through our physical and virtual campus bookstores and expanding our  
digital offerings has never been more important than it is right now. 

The investments we have made in each of our business segments over the past few years have 
enabled us to provide extremely valuable solutions to our campus partners as they began to close 
their campuses due to COVID-19 this past March. We were able to seamlessly continue to serve 
students through our individualized school eCommerce sites, provide eTextbooks without charge to 
students who could not easily access course materials left behind, and through our bartleby® suite 
of solutions, provide tutoring and writing services to students who lost access to on-campus  
support and resources.  

As schools face daunting challenges with their summer and fall term reopening plans, considering 
whether to fully open campuses, utilize distance learning or implement a hybrid model, we remain a 
valued partner with the ability to serve faculty and students seamlessly. By leveraging our campus 
bookstores, eCommerce platform, virtual bookstore business and digital offerings, we can ensure 
students will have full access to all of the tools they need to succeed in the classroom and beyond.

I would like to take this opportunity to highlight some of our fiscal 2020 accomplishments that will 
continue to enable us to provide leading edge solutions for our campus partners. This year we were 
proud to complete the build of our new eCommerce platform, which we began to roll out on a select 
basis and will continue to implement for our customers on a rolling basis throughout fiscal year 
2021. These sites provide a superior hyper-personal, hyper-local shopping experience for our  
customers and will deliver increased high-margin general merchandise sales for BNED, in addition 
to providing even greater value for our partner institutions and their students, alumni and fans.

Our BNC First Day® inclusive access programs continued to meet the growing needs of our  
institutional partners to address affordability and accessibility concerns on campus, delivering 
students’ course materials at a reduced price by the first day of class. Through BNC First Day, digital 
course materials are adopted by a faculty member for a single course, and students receive their 
materials through their learning management system. BNC First Day Complete is adopted by an 
entire institution, driving substantially greater adoption rates for the bookstore, enhancing revenue 
for the schools and providing the ability to utilize both physical and digital materials. We have seen 
continued growth for both First Day and First Day Complete this year, and are confident that these 
programs will allow us to attack and ultimately reverse historical long-term trends in courseware 
revenue declines. 

Within our DSS segment, bartleby continued to prove its value as a tool to supplement in-classroom 
learning. Bartleby experienced significant improvement across all relevant metrics in fiscal 2020, 
gaining approximately 170,000 subscribers. This represents over 200% growth over fiscal 2019 new 
subscribers.

Our Wholesale segment continued to prove its immense value to BNED this year with its strength in 
fulfillment capabilities. It is because of our advanced, centrally located warehouse that we can offer 
programs such as First Day Complete. It allows us to source and ship the large number of materials 
required to execute the complete access model, and ensure that faculty members can utilize both 
physical and digital course materials for their classes. 

Though a great deal of uncertainty still remains around the implications of this pandemic on  
higher education, we believe we are well positioned to continue serving our campus partners and 
students, with an ability to adapt to the changes that COVID-19 may bring to the education  
landscape.

I would like to thank our campus partners nationwide, who have shown tremendous fortitude 
throughout this pandemic and helped to ensure students continued their learning uninterrupted. I 
would also like to express my unlimited appreciation to our BNED teams for their continued hard 
work and commitment to BNED this year. And, finally, I would like to thank you, our shareholders, 
for your continued trust in BNED’s mission.

Sincerely,

Michael P. Huseby
Chief Executive Officer and Chairman 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended May 2, 2020 
OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                     to                     

Commission File Number: 1-37499

BARNES & NOBLE EDUCATION, INC.

(Exact Name of Registrant as Specified in Its Charter)

(State or Other Jurisdiction of Incorporation or Organization)

(I.R.S. Employer Identification No.)

Delaware

46-0599018

120 Mountain View Blvd., Basking Ridge, NJ
(Address of Principal Executive Offices)

07920
(Zip Code)

Registrant’s Telephone Number, Including Area Code: (908) 991-2665

Securities registered pursuant to Section 12(b) of the Act:

Title of Class

Common Stock, $0.01 par value per share

Trading Symbol

BNED

Name of Exchange on which registered

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  

  No   

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such 
reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes   

     No   

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the 
registrant was required to submit such files).  Yes   

     No   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller 
reporting company, or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” “smaller reporting 
company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Non-accelerated filer

Accelerated filer

Smaller reporting company

Emerging Growth Company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  

    No  

The aggregate market value of the voting and non-voting stock held by non-affiliates of the registrant was approximately $197 
million based upon the closing market price of $4.19 per share of Common Stock on the New York Stock Exchange as of October 26, 
2019.  As of June 26, 2020, 48,485,711 shares of Common Stock, par value $0.01 per share, were outstanding.

DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant’s Proxy Statement for the 2020 Annual Meeting of Shareholders are incorporated by reference into Part III.

 
 
 
 
 
 
 
 
 
 
 
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES

INDEX TO FORM 10-K

Disclosure Regarding Forward-Looking Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Availability of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1.

Item 1A.

Item 1B.

Item 2.

Item 3.

Item 4.

Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.

Item 9.

Item 9A.

Item 9B.

Item 10.

Item 11.
Item 12.

Item 13.

Item 14.

Item 15.

Item 16.

PART I
Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unresolved Staff Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART II
Market For Registrant’s Common Equity, Related Stockholder Matters And Issuer Purchases Of 

Equity Securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selected Financial Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Management’s Discussion And Analysis Of Financial Condition And Results Of Operations . . . . . . .
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Results Of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53 weeks ended May 2, 2020 compared with the 52 weeks ended April 27, 2019. . . . . . . . . . . .
52 weeks ended April 27, 2019 compared with the 52 weeks ended April 28, 2018 . . . . . . . . . .
Adjusted Earnings (non-GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusted EBITDA (non-GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liquidity And Capital Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Critical Accounting Policies And Estimates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quantitative And Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financial Statements And Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changes In And Disagreements With Accountants On Accounting And Financial Disclosure . . . . . . .
Controls And Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART III
Directors, Executive Officers And Corporate Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Executive Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Ownership Of Certain Beneficial Owners And Management And Related Stockholder 

Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certain Relationships And Related Transactions, And Director Independence . . . . . . . . . . . . . . . . . . .
Principal Accountant Fees And Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PART IV
Exhibits, Financial Statement Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Form 10-K Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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2

DISCLOSURE REGARDING FORWARD-LOOKING STATEMENTS 

This annual report on Form 10-K contains certain “forward-looking statements” within the meaning of the Private Securities 
Litigation Reform Act of 1995 and information relating to us and our business that are based on the beliefs of our management 
as well as assumptions made by and information currently available to our management. When used in this communication, the 
words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan,” “will,” “forecasts,” “projections,” and similar expressions, 
as they relate to us or our management, identify forward-looking statements. Moreover, we operate in a very competitive and 
rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor 
can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause 
actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, 
uncertainties and assumptions, the future events and trends discussed in this Form 10-K may not occur and actual results could 
differ materially and adversely from those anticipated or implied in the forward-looking statements.

Such statements reflect our current views with respect to future events, the outcome of which is subject to certain risks, 

including, among others:

•  risks associated with COVID-19 and the governmental responses to it, including its impacts across our businesses on demand 
and operations, as well as on the operations of our suppliers and other business partners, and the effectiveness of our actions 
taken in response to these risks; 

•  general competitive conditions, including actions our competitors and content providers may take to grow their 

businesses;

•  a decline in college enrollment or decreased funding available for students; 

•  decisions by colleges and universities to outsource their physical and/or online bookstore operations or change the operation 

of their bookstores;

•  implementation of our digital strategy may not result in the expected growth in our digital sales and/or profitability;

•  risk that digital sales growth does not exceed the rate of investment spend;

•  the performance of our online, digital and other initiatives, integration of and deployment of, additional products and services 
including new digital channels, and enhancements to higher education digital products, and the inability to achieve the 
expected cost savings; 

•  the risk of price reduction or change in format of course materials by publishers, which could negatively impact revenues 

and margin;

•  the general economic environment and consumer spending patterns;

•  decreased consumer demand for our products, low growth or declining sales;

•  the strategic objectives, successful integration, anticipated synergies, and/or other expected potential benefits of various 

acquisitions, may not be fully realized or may take longer than expected;

•  the integration of the operations of various acquisitions into our own may also increase the risk of our internal controls 

being found ineffective;

•  changes to purchase or rental terms, payment terms, return policies, the discount or margin on products or other terms with 

our suppliers;

•  our ability to successfully implement our strategic initiatives including our ability to identify, compete for and execute upon 

additional acquisitions and strategic investments;

•  risks associated with operation or performance of MBS Textbook Exchange, LLC’s point-of-sales systems that are sold to 

college bookstore customers;

•  technological changes;

•  risks associated with counterfeit and piracy of digital and print materials;

•  our international operations could result in additional risks;

•  our ability to attract and retain employees;

•  risks associated with data privacy, information security and intellectual property;

•  trends and challenges to our business and in the locations in which we have stores;

•  non-renewal of managed bookstore, physical and/or online store contracts and higher-than-anticipated store closings;
•  disruptions to our information technology systems, infrastructure and data due to computer malware, viruses, hacking and 

phishing attacks, resulting in harm to our business and results of operations; 

•  disruption of or interference with third party web service providers and our own proprietary technology;

•  work stoppages or increases in labor costs;

3

•  possible increases in shipping rates or interruptions in shipping service;

•  product shortages, including decreases in the used textbook inventory supply associated with the implementation of 

publishers’ digital offerings and direct to student textbook consignment rental programs, as well as the risks associated 
with the impacts that public health crises may have on the ability of our suppliers to manufacture or source products, 
particularly from outside of the United States;

•  changes in domestic and international laws or regulations, including U.S. tax reform, changes in tax rates, laws and 

regulations, as well as related guidance;

•  enactment of laws or changes in enforcement practices which may restrict or prohibit our use of texts, emails, interest 

based online advertising, recurring billing or similar marketing and sales activities;

•  the amount of our indebtedness and ability to comply with covenants applicable to any future debt financing;

•  our ability to satisfy future capital and liquidity requirements;

•  our ability to access the credit and capital markets at the times and in the amounts needed and on acceptable terms;

•  adverse results from litigation, governmental investigations, tax-related proceedings, or audits;

•  changes in accounting standards; and
•  the other risks and uncertainties detailed in the section titled “Risk Factors” in Part I - Item 1A of this Form 10-K.

Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results 
or  outcomes  may  vary  materially  from  those  described  as  anticipated,  believed,  estimated,  expected,  intended  or  planned. 
Subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified 
in their entirety by the cautionary statements in this paragraph. We undertake no obligation to publicly update or revise any forward-
looking statements, whether as a result of new information, future events or otherwise after the date of this Form 10-K.

AVAILABILITY OF INFORMATION

Our website address is www.bned.com and our Investor Relations website address is investor.bned.com. Our Annual Report 
on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to reports filed pursuant to 
Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended (Exchange Act), are filed with the U.S. Securities 
and Exchange Commission (SEC), which maintains an Internet site at www.sec.gov to access such reports. We are subject to the 
informational requirements of the Exchange Act and file or furnish reports, proxy statements, and other information with the SEC. 
Such  reports  and  other  information  filed  by  the  Company  with  the  SEC  are  available  free  of  charge  on  our  website  at 
investor.bned.com when such reports are available on the SEC’s website. We use our investor.bned.com website as a means of 
disclosing material non-public information and for complying with our disclosure obligations under Regulation FD. Accordingly, 
investors should monitor investor.bned.com, in addition to following our press releases, SEC filings and public conference calls 
and webcasts.

The contents of the websites referred to above are not incorporated into this filing. Further, our references to the URLs for 

these websites are intended to be inactive textual references only.

4

Item 1. BUSINESS

PART I

Unless  the  context  otherwise  indicates,  references  to  “we,”  “us,”  “our”  and  “the  Company”  refer  to  Barnes &  Noble 
Education, Inc. or “BNED”, a Delaware corporation. References to “Barnes & Noble College” or “BNC” refer to our subsidiary 
Barnes & Noble College Booksellers, LLC. References to “MBS” refer to our subsidiary MBS Textbook Exchange, LLC. References 
to “Student Brands” refer to our subsidiary Student Brands, LLC. 

Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. “Fiscal 2020” means 
the 53 weeks ended May 2, 2020, “Fiscal 2019” means the 52 weeks ended April 27,2019, “Fiscal 2018” means the 52 weeks 
ended April 28, 2018, “Fiscal 2017” means the 52 weeks ended April 29, 2017, and “Fiscal 2016” means the 52 weeks ended 
April 30, 2016.

General

OVERVIEW

Barnes & Noble Education, Inc. (“BNED”) is one of the largest contract operators of physical and virtual bookstores for 
college and university campuses and K-12 institutions across the United States. We are also one of the largest textbook wholesalers, 
inventory management hardware and software providers, and a leading provider of digital education solutions. We operate 1,419 
physical, virtual, and custom bookstores and serve more than 6 million students, delivering essential educational content and tools 
within a dynamic omni channel retail environment. Additionally, we offer direct-to-student products and services to help students 
study more effectively and improve academic performance.   

The strengths of our business include our ability to compete by developing new products and solutions to meet market needs, 
our large operating footprint with direct access to students and faculty, our well-established, deep relationships with academic 
partners and stable, long-term contracts and our well-recognized brands. We expect to continue to introduce scalable and advanced 
digital solutions focused largely on the student, expand our general merchandise e-commerce capabilities, increase market share 
with new accounts, and expand our strategic opportunities through acquisitions and partnerships. We expect general merchandise 
sales to increase over the long term, as we continue to change our product assortments to emphasize and reflect changing consumer 
trends, we evolve our presentation concepts and merchandising of products in stores and online, and we improve our e-commerce 
capabilities through investments we are making in new systems, processes and people. We have made continued progress in the 
development of our next generation e-commerce platform, which is launching in Fiscal 2021 to deliver increased high-margin 
general merchandise sales.

The BNC and MBS brands are virtually synonymous with innovation in bookselling and campus retail, and, we believe, are 
widely  recognized  and  respected  brands  in  the  United  States.  Our  large  college  footprint,  reputation,  and  credibility  in  the 
marketplace not only support our marketing efforts to universities, students, and faculty, but are also important for leading publishers 
who rely on us as one of their primary distribution channels, and for being a trusted source for students in our direct-to-student 
digital solutions business. In Fiscal 2020, we made significant progress in the ongoing rollout of the BNC Adoption & Insights 
Portal (AIP), an innovative platform that provides enhanced support for faculty and academic leadership to research, submit and 
monitor course material selections, further driving affordability and student success. 

  We provide product and service offerings designed to address the most pressing issues in higher education, including affordable 
and accessible course materials and products designed to drive and improve student outcomes. We offer our BNC First Day®
inclusive access programs, consisting of First Day and First Day Complete programs in which course materials, including e-
content, are offered at a reduced price through a course materials fee, and delivered to students on or before the first day of class. 
In 2019, we announced an agreement with VitalSource®, part of Ingram Content Group, to use their technology to power our First 
Day inclusive access platform, allowing us to increase penetration rates for course material sales, as well as accelerate and optimize 
First Day implementations. During Fiscal 2020, First Day total revenue increased 90% from the prior year period.

Technology-enabled learning is a rapid growth area in the higher education industry, as a growing number of students are 
enrolling in online services to complement print and digital course materials and classroom activities. We continue to enhance our 
digital content and services in an efficient, low-cost/high-value manner to complement our course materials business. We have 
launched a suite of online services, on bartleby.com, providing critical services for students to achieve better success throughout 
their academic journey. Bartleby is a central offering in our developing ecosystem of direct-to-student digital products and services, 
accessible anytime and anywhere. We offer these online solutions to students via internet search engine optimization, as well as 
by marketing directly to students in our physical and virtual bookstore footprint and nationally to students. We have demonstrated 
positive leverage of our managed bookstore footprint, with subscriber results that exceeded our expectations. During Fiscal 2020, 
we have acquired over 170,000 new customers for bartleby both within our managed bookstore footprint and nationally to students, 
representing 3x the growth over Fiscal 2019 and a small percentage of the total addressable market opportunity. 

5

   
COVID-19 Business Impact and Other Recent Matters

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures.  
Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as 
a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of 
our physical campus stores to protect the health and safety of our customers and employees.

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing 
free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students 
at our campuses that closed due to COVID-19. Our fiscal fourth quarter is historically a lower revenue quarter for our operations 
as it does not include a back-to-school rush period, however, we experienced a loss in revenue in our Retail segment associated 
with the cancellation of events that traditionally drive sales in the fourth quarter, including athletics events such as March Madness, 
as well as graduation events. 

To mitigate the impact of the business disruption, we have taken steps to significantly reduce costs, including furloughing the 
majority of our Retail workforce (effective April 2020). We developed and implemented plans to safely reopen our campus stores 
based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities 
in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or 
choosing to remain fully virtual in order to best protect students and faculty.

We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and 
drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 
2021. We anticipate meaningful annualized cost savings from this program, the majority of which is expected to be realized 
beginning in Fiscal 2021. As a result, we currently expect to see the most significant impacts of COVID-19 on our business in the 
first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, 
university budgets, athletics and other areas that directly affect our business operations. 

In Fiscal 2020, we retained Morgan Stanley & Co. to serve as a financial advisor in connection with our review of strategic 
opportunities. The review is designed to accelerate the execution of customer-focused strategic initiatives and enhance value for 
our shareholders, including, but not limited to, continued execution of our current business plan, new partnerships, joint ventures 
and other potential opportunities. There can be no assurance that the review will result in a transaction or announcement of any 
kind. We have not set a timetable for the conclusion of the review.

Segments

We  identify  our  segments  in  accordance  with  the  way  our  business  is  managed  (focusing  on  the  financial  information 
distributed) and the manner in which our chief operating decision maker allocates resources and assesses financial performance. 
We have three reportable segments: Retail, Wholesale and DSS. Additionally, unallocated shared-service costs, which include 
various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”. The following 
discussion provides information regarding the three segments.

General

RETAIL SEGMENT

The  Retail  Segment  operates  1,419  college,  university,  and  K-12  school  bookstores,  comprised  of  772  physical  campus 
bookstores and 647 virtual bookstores. Our bookstores typically operate under agreements with college, university, or K-12 schools 
to be the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The 
majority of the physical campus bookstores have school-branded e-commerce sites which we operate and which offer students 
access  to  affordable  course  materials  and  affinity  products,  including  emblematic  apparel  and  gifts.  Our  physical  and  virtual 
bookstores, e-commerce sites and digital platforms serve and interact with the key constituents in our business ecosystem and 
enable us to act as a key partner for students, universities and publishers. 

The Retail Segment offers existing and prospective clients the flexibility of physical, virtual or custom store solutions, which 
afford  students  a  ship-to-campus  option  where  course  materials  are  conveniently  delivered  to  a  centralized  campus  location. 
Students have access to the right course materials at the right time, combined with a superior in-house customer service department 
to help with ordering, delivery, and digital content inquiries. Students also have the flexibility of using financial aid for their course 
material purchases.

The Retail Segment also offers our First Day and First Day Complete inclusive access programs, in which course materials, 
including e-content, are offered at a reduced price through a course materials fee, and delivered to students on or before the first 
day of class. We have entered into several agreements with major publishers, including Cengage Learning, McGraw-Hill Education 
and Pearson Education, to distribute their content through First Day. In Fiscal 2020, First Day total sales increased by 90% from 
the prior year.

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Additionally, the Retail Segment offers a suite of digital content and services to colleges and universities, including a variety 

of OER courseware. 

In Fiscal 2020, in the Retail Segment, we signed contracts for 121 new physical and virtual bookstores for estimated first year 
annual sales of approximately $110 million, which is generally fully achieved as store becomes fully-operational in their first full 
year of operations. On a net basis, we generated $45 million in net new business, as we looked to prune some under-performing 
stores and less profitable contracts were awarded to competitors. Currently, we estimate that approximately 30% of college and 
university affiliated bookstores in the United States are operated by their respective institutions. We anticipate the trend towards 
outsourcing in the campus bookstore market, and we intend to aggressively pursue these opportunities to grow our businesses. 
We evaluate each new contract based on established profitability measures to ensure we maintain a portfolio of profitable accounts. 
Our ability to offer existing and prospective clients physical, virtual and custom store solutions is a key element of our competitive 
strategy.

As discussed in the Overview above, our business experienced an unprecedented and significant impact as a result of COVID-19 
related  campus  and  school  closures. As  colleges  and  universities  moved  to  online  remote  learning,  our  wholesale  operations 
continued to serve our bookstore and virtual retail customers. Additionally, the Wholesale operations assumed direct-to-student 
fulfillment of course material orders for the Retail Segment campus bookstores that were not fully operational due to COVID-19 
campus store closures. Together, our Retail and Wholesale businesses responded very quickly to the store closures, transitioning 
more than 300 stores to a Custom Store Solutions, or “CSS,” model, as compared to only four stores last year.  Through the CSS 
model, a customer places their courseware order on a bookstore website, and that order is then directed to the MBS warehouse, 
which fills and ships the order directly to the customer. This back-end solution is unnoticed by the customer but ensures there is 
no service delay. It underscores the strength of the virtual and fulfillment capabilities that MBS provides for the company and 
allowed us to support customers through a difficult and uncertain time. 

Contracts

Physical and Custom Campus Bookstore Solutions

We operate 772 physical campus bookstores. Our physical bookstores are typically operated under management agreements 
with the college or university to be the official university bookstore and the exclusive seller of course materials and supplies, 
including  physical  and  digital  products  sold  in-store,  online  or  through  learning  management  systems.  We  pay  the  school  a 
percentage of sales for the right to be the official college or university bookstore and the use of the premises; approximately half 
of our agreements do not have any minimum guaranteed amount to be paid to our partners. In addition, we have the non-exclusive 
right to sell all items typically sold in a college bookstore both in-store and online. We also have the ability to integrate the store's 
systems with the university’s systems in order to accept student financial aid, university debit cards and other forms of payment. 
Our decentralized management structure empowers local teams to make decisions based on the local campus needs and fosters 
collaborative working relationships with our partners. 

We also offer “Custom Store Solutions” where an institution has a physical on-campus store for general merchandise sales, 
but course materials are offered virtually and fulfilled direct-to-student (either to an individual address or a central campus pick-
up point).  Our virtual-only solutions, discussed below, also have the ability to offer ship-to-campus options.    

The physical bookstore management contracts with colleges and universities typically include five year terms with renewal 
options and are typically cancelable by either party without penalty with 90 to 120 days' notice. Our campus bookstores have an 
average relationship tenure of 15 years. From Fiscal 2017 through Fiscal 2020, approximately 90% of these contracts were renewed 
or extended, often before their termination dates. 

Virtual Campus Bookstore Solutions

We operate 647 virtual campus bookstores. Our virtual bookstores operate under a contract with the school as the exclusive 
online seller of course materials. We operate as the institution’s official source of course materials with exclusive rights to booklists 
and access to online programs that link course materials to the courses offered by the school. Our virtual-only solutions typically 
ship course materials directly to students, but also have the ability to offer ship-to-campus options.  

Virtual bookstore agreements typically have a term that ranges between three to five years, with automatic renewal periods. 
For the past three years, we have retained over 90% of our contracts annually, with the majority of the contracts being automatically 
renewed as per the contract terms or renewed before their expiration dates. We pay the school a percentage of sales for the right 
to be the official college or university bookstore. 

We also operate Textbooks.comSM which is one of the largest e-commerce sites for new and used textbooks. This division is 

primarily for direct-to-student sales. 

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Customers and Distribution Network

 As of May 2, 2020, we operate 772 physical college and university bookstore operations and 647 virtual bookstore operations 
(425 K-12 virtual stores or 66% and 222 Higher Education virtual stores or 34%) located in the United States, in 49 states and the 
District of Columbia. Our Retail sales team is organized by specific territory and offer all solutions (physical, virtual or custom 
store solutions) to public, state, private, community college, trade and technical, for-profit, online education institutions, including 
K-12 locations, within their respective territories.

Product and Service Offerings

We offer a broad suite of affordable course materials, including new and used print textbooks (which are available for sale or 
rent), digital textbooks and publisher hosted digital courseware, at our physical and virtual bookstores, as well as directly to students 
through Textbooks.com. We offer a robust used textbook selection, unique guaranteed buyback program, dynamic pricing, and 
marketplace offerings.

We service our physical and virtual bookstores with a comprehensive e-commerce experience and a broad suite of affordable 
course  materials. Additionally,  our  physical  campus  stores  are  social  and  academic  hubs  through  which  students  can  access 
affordable course materials, along with emblematic apparel and gifts, trade books, technology, school supplies, café offerings, 
convenience food and beverages, and graduation products. The majority of physical campus stores also have school-branded e-
commerce sites which we operate and which offer the same products as the on campus stores. 

Product and service offerings include:

•  Course Material Sales and Rentals. Sales and rentals of course materials are a core revenue driver and our faculty and student 
platforms operate as a seamless extension of our partner schools’ registration, student information and learning management 
systems. Students can access affordable course materials, including new and used print, eTextbooks, and e-content, which are 
available for sale or rent. We work directly with faculty to ensure the course materials they have chosen for their courses are 
available in all required formats before the start of classes. Our wholesale distribution channel enables our Retail Segment to 
optimize textbook sourcing so they are able to more efficiently source and distribute a comprehensive inventory of affordable 
course materials to customers. In Fiscal 2020, we made significant progress in the ongoing rollout of BNC Adoption & Insights 
Portal (AIP), an innovative platform that provides enhanced support for faculty and academic leadership to research, submit 
and monitor course material selections, further driving affordability and student success.

•  Inclusive Access. We offer our BNC First Day™ inclusive access programs, consisting of First Day and First Day Complete 
in which course materials are offered at a reduced price through a course materials fee or included in tuition, and delivered 
to students on or before the first day of class. In 2019, we announced an agreement with VitalSource®, part of Ingram Content 
Group, to use their technology to power our First Day inclusive access platform, for digitally formatted courseware, allowing 
us to accelerate and optimize First Day implementations. We have entered into several agreements with major publishers, 
including Cengage Learning, McGraw-Hill Education and Pearson, to provide their e-content through First Day. The seamless 
delivery is made possible by our First Day technology and publishers' technology integrations with campus systems. These 
initiatives provide students, faculty and institutions greater access to more affordable course materials. First Day offers the 
inclusive access model on a class-by-class basis, as adopted by the individual instructors on a campus, as compared to our 
First Day Complete program, in which the entire school adopts the inclusive access model for essentially all of their courses. 
In Fiscal 2020, First Day programs' total sales increased by 90% from the prior year. First Day Complete offers the delivery 
of both digital and physical courseware priced at substantial discounts compared to traditional individual student sales offerings. 
Offering courseware sales through our inclusive access First Day and First Day Complete models is a key and increasingly 
important strategic initiative of ours to meet the market demands of substantially reduced pricing to students while, at the 
same time, increasing our market share, revenue and relative gross margins of courseware sales given the higher volumes of 
units sold in such models as compared to historical sales models that rely on individual student marketing and sales. 

•  BNC OER+. BNC OER+, a turnkey solution for colleges and universities, offers advanced, affordable learning materials built 
on a high-quality foundation of OER and enhanced with digital content that includes videos, activities and auto-graded practice 
assessments that faculty can easily customize to align with class objectives. BNC OER+ significantly reduces course material 
costs for students and is easy for faculty to implement. BNC OER+ is delivered digitally and can be seamlessly integrated 
with an institution's campus LMS. Optional print companions of the etextbook are available to students. In Fiscal 2020, we 
expanded our available subject offerings to 64 courses, offering general education courses, including sociology, psychology, 
economics, business, early childhood and criminal justice. In Fiscal 2020, we had BNC OER+ sales to over 9,700 students at 
125 unique colleges and universities, including technical colleges and online programs.

•  eTextbooks. We have partnered with VitalSource, a global leader in building, enhancing and delivering digital content, on our 

digital reading platform and digital content catalog.

•  General  Merchandise.  For  our  physical  campus  bookstores  and  custom  store  solutions,  we  drive  high-margin  general 
merchandise sales through both in-store and online channels and feature collegiate and athletic apparel, other custom-branded 

8

school spirit products, lifestyle products, technology products, supplies and convenience items. We continue to see significant 
growth in our general merchandise e-commerce sales. We have made continued progress in the development of our next 
generation e-commerce platform, which is launching in Fiscal 2021 to deliver increased high-margin general merchandise 
sales.

We operate 109 True Spirit e-commerce websites, which are dedicated virtual stores that appeal specifically to the alumni and 
sports fan base. We also operate pop-up retail locations at major sporting events, such as football and basketball games, for 
our partner colleges and universities. The True Spirit e-commerce websites for athletic branded merchandise and the physical 
pop-up retail locations continue to build our partner schools’ brands through alumni and athletics, fostering school spirit and 
capturing the excitement of collegiate sports. We utilize event driven direct marketing strategies for events, such as tournament 
playoffs or homecoming events, to target an online population of students, alumni and sports fans, with emails and search 
engine marketing. 

•  Cafés and Convenience Stores. At our physical campus locations, we operate 86 customized cafés, featuring Starbucks Coffee®, 
as well as regional coffee roasters, and 13 stand-alone convenience stores. Our Café locations and convenience marketplaces 
offer diverse grab-and-go options including organic, vegan, gluten-free and regional fresh food products. These offerings 
increase traffic and time spent in our physical stores. As market needs change, we are adapting our model to include more 
grab-and-go pre-packed fresh food items, simplified menus to reduce food waste and new technology to reduce operating 
complexity and make the customer experience more efficient.

•  Brand Partnerships. Through our unique relationship with students, colleges and universities, and our premier position on 
campus, we operate as a media channel for brands looking to target the college demographic, and derive revenue from these 
marketing programs. We also focus on promoting lifestyle products to students and faculty by promoting various brands to 
connect on a much more personal level. We create strategic, integrated campaigns which include research, email, social media, 
display advertising, on-campus events, signage, and sampling. Our client list includes brands such as Chase, Target, Masterpass, 
GEICO, DirecTV, GrubHub, Shutterfly, The New York Times and Tom's of Maine. Revenue from these services have higher 
margin rates due to the relatively low incremental cost structure to provide these services.

Merchandising and Supply Chain Management

Our purchasing procedures vary based on type of bookstore (physical or virtual) and by product type (i.e. course materials, 

general merchandise or trade books). 

Course Materials and Trade Books

Purchases are made at the bookstore level with strategic corporate oversight to determine purchase quantities and maintain 
appropriate inventory levels. After titles are adopted for an upcoming term, we determine how much inventory to purchase based 
on  several  factors,  including  student  enrollment  and  the  previous  term’s  course  material  sales  history.  For  physical  campus 
bookstores, we use an automated sourcing system to determine if another store has the necessary new or used textbooks on hand 
and may transfer the inventory to the appropriate store. 

The Retail Segment fulfillment order is directed first to our wholesale business before other sources of inventory are utilized. 
Our wholesale business significantly increases our textbook supply at competitive prices, as well as our ability to liquidate non-
returnable inventory. Our broad wholesale distribution channel and warehousing systems also drive inventory efficiencies by using 
real-time information regarding title availability, edition status and market prices, allowing the Retail Segment to optimize its 
course  material  sourcing  and  purchasing  processes.  During  late  Fiscal  2020,  we  restructured  our  management  of  physical 
courseware inventory ordering and fulfillment functions to better integrate our Retail and Wholesale personnel and centralize 
decision-making to achieve efficiencies, cost savings and a more streamlined approach.

After internal sourcing, the bookstore purchases remaining inventory needs from outside suppliers and publishers. For course 
material sales and rentals, we utilize sophisticated inventory management platforms to manage pricing and inventory across all 
stores. Our primary suppliers of new textbooks are publishers, including Pearson Education, Cengage Learning, McGraw-Hill 
Education,  Macmillan  Learning,  and  John Wiley &  Sons.  Both  unsold  textbooks  and  trade  books  are  generally  returnable  to 
publishers for full credit. Our primary suppliers of used textbooks are students, through returns of previously rented and purchased 
books. We offer a “Cash for Books” program in which students can sell their books back to the physical or virtual bookstore at 
the end of the semester, typically in December and May. Students typically receive up to 50% of the price they originally paid for 
the book if it has been adopted for a future class or the current wholesale price if it has not. 

The larger physical bookstores feature an expanded selection of trade books (general reading) and use the Barnes & Noble, 
Inc. Book Master system, a proprietary merchandising system licensed from Barnes & Noble, Inc. (“Barnes & Noble”). Merchants 
meet with publishers on a regular basis to identify new titles and trends to support this changing business. 

General Merchandise

General merchandise vendors and product selection is driven by our central merchant organization that is responsible for 
curating the overall product assortment for the academic year. Benchmarks are established across school type, region and the 
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demographics of each of our schools to allow for store level insights and customization for a product assortment that is unique to 
address the needs of each school that we serve.  Our ability to support and promote our partner schools’ brands strengthens our 
relationships with the administration, faculty, alumni, fans, parents and students. 

Customer Engagement and Marketing

Campus Community

Our  campus  relationships  and  contractual  agreements  allow  us  to  seamlessly  integrate  into  the  college  and  university 
community. With direct access to our customer base through both physical and digital channels, we drive awareness, revenue and 
loyalty for the schools that we serve.  We actively market and promote to all segments of our customer base for our physical and 
virtual bookstores, as well as Textbooks.com. We develop fully-integrated marketing programs to drive engagement with the 
students, parents, alumni and fans to promote all of our product and services, with a focus on academic course material needs, as 
well as school spirit, supply and technology categories. Textbooks.com marketing strategies target an online population of students, 
lifelong learners, parents and general textbook shoppers through a variety of channels including email, search engine marketing 
and affiliate marketing.

We have robust research capabilities that keep us ahead of the rapidly changing needs and behaviors of our customers, which 
allow us to proactively respond with relevant and dynamic solutions. Our Barnes & Noble College Insights® platform connects 
us to a community of over 7,000 students who help guide and inform our strategies and direction.

Our customizable technology delivers a seamless experience providing students and faculty with the ability to research, locate 
and  purchase  the  most  affordable  course  materials.  Our  platforms  include  single  sign-on  (SSO),  student  information  system 
integration, registration integration, learning management system integration, real-time financial aid platform, point of sale platform 
and course fee solutions. Through our fully-integrated purchasing process, students can purchase their course materials in-store, 
online, or when registering for classes.

Faculty and School Administrators

We support faculty and academic leadership with our proprietary online platform which allows content search, discovery and 

course material adoption, enabling them to offer course materials that are both relevant and affordable for their students.

Seasonality

Our retail business is highly seasonal, with the major portion of sales and operating profit realized during the second and third 
fiscal quarters, when college students generally purchase and rent textbooks for the upcoming semesters. Revenue from the rental 
of physical textbooks is deferred and recognized over the rental period commencing at point of sale. Revenue from the rental of 
digital textbooks is recognized at time of sale. 

General

WHOLESALE SEGMENT

The Wholesale Segment is comprised of the wholesale and virtual retail fulfillment, and support operations of our MBS 
subsidiary. The Wholesale Segment enables the Company to generate more value from the textbook marketplace through inventory 
and procurement synergies. Since our acquisition of MBS in February 2017, we have achieved certain operational and cost synergies 
by  our  ongoing  integration  of  various  activities  and  functions,  such  as  new  business  sales,  inventory  management,  customer 
support, and information technology support, amongst other activities.

We are one of the largest textbook wholesalers in the country, providing a comprehensive selection of new and used textbooks 
at  a  lower  cost  of  supply  to  approximately  3,400  physical  bookstores,  including  our  Retail  Segment's  772  physical  campus 
bookstores. Our wholesale business also sources and distributes new and used textbooks to our 647 virtual bookstores. Additionally, 
through our Wholesale Segment, we sell hardware and a software suite of applications that provides inventory management and 
point-of-sale solutions to approximately 400 college bookstores. 

As discussed in the Overview above, our business experienced an unprecedented and significant impact as a result of COVID-19 
related  campus  and  school  closures. As  colleges  and  universities  moved  to  online  remote  learning,  our  wholesale  operations 
continued to serve our bookstore and virtual retail customers. Additionally, the Wholesale operations assumed direct-to-student 
fulfillment of course material orders for the Retail Segment campus bookstores that were not fully operational due to COVID-19 
campus store closures. Together, our Retail and Wholesale businesses responded very quickly to the store closures, transitioning 
more than 300 stores to a Custom Store Solutions, or “CSS,” model, as compared to only four stores last year.  Through the CSS 
model, a customer places their courseware order on a bookstore website, and that order is then directed to the MBS warehouse, 
which fills and ships the order directly to the customer. This back-end solution is unnoticed by the customer but ensures there is 
no service delay. It underscores the strength of the virtual and fulfillment capabilities that MBS provides for the company and 
allowed us to support customers through a difficult and uncertain time. 

10

Product and Service Offerings

Product and Service offerings include:

•  Wholesale Textbook Distribution. Our large inventory of used textbooks consists of approximately 300,000 textbook titles in 

stock, and utilizes a highly automated distribution facility that processes approximately 11 million textbooks annually. 

Additionally, we are a national distributor for rental textbooks offered through McGraw-Hill Education's consignment rental 
program (which includes approximately 567 titles) and Pearson Education’s consignment rental program (which includes 
approximately 456 titles). Through our centrally located, advanced distribution center, we offer the seamless integration of 
these consignment rental programs and centralized administration and distribution to 1,697 stores, including the Retail Segment 
stores. These consignment rental programs are available to our wholesale customers, including institutionally run and contract 
managed campus bookstores, as well as our physical and virtual bookstores.

•  Wholesale Inventory Management, Hardware and POS Software. We sell hardware and a software suite of applications that 
provides inventory management and point-of-sale solutions to approximately 400 college bookstores. We provide on-site 
installation for point-of-sale terminals and servers, and offer technical assistance through user training and our support center 
facility. The cost savings and ease of deployment ensure clients get the most out of their management systems and create 
strong customer loyalty. 

Supply Chain Management

An extensive national sales force secures a steady supply of high demand used textbooks, which is critical to the success of 
the wholesale business. A primary supplier of used textbooks are students, through the return of previously rented and purchased 
books to their campus bookstore. We purchase new and used textbooks from our physical and virtual bookstores, other bookstore 
operators, institutional bookstores, book dealers, publishers, other distributors and other wholesalers. We offer a “Cash for Books” 
program in which students can sell their books back to the store at the end of the semester, typically in December and May.

Our broad wholesale distribution channel and warehousing systems also drives inventory efficiencies, allowing us to optimize 
our textbook sourcing, purchasing and liquidation processes. We leverage our wholesale distribution channel and warehousing 
systems to more efficiently source and distribute a robust, comprehensive inventory of affordable course materials to our bookstore 
customers. Through our proprietary Database Buying Guide, we have access to the best maintained, most accurate, and most 
complete source of college textbook information available - a key asset that allows us to develop superior supply and demand 
insights and risk management capabilities.

Customer Marketing Strategies

We have developed deep relationships with our wholesale customer base as a result of our substantial inventory of used 
textbooks, a comprehensive catalog of textbooks, and superior service and systems support. We continue to maintain a portfolio 
of profitable accounts, given the demand for used and new textbooks has historically been greater than the available supply. 

Seasonality

Our wholesale business is highly seasonal, as a major portion of sales and operating profit is realized during the first, second 

and third fiscal quarters, when textbooks are sold for retail distribution.

DIGITAL STUDENT SOLUTIONS SEGMENT

General 

The Digital Student Solutions (“DSS”) Segment includes direct-to-student product and service offerings to assist students to 
study more effectively and improve academic performance, thus enabling them to gain the valuable skills necessary to succeed 
after college. DSS is comprised of the operations of Student Brands, LLC, a leading direct-to-student subscription-based writing 
services business, and bartleby, a direct-to-student subscription-based offering providing textbook solutions, expert questions and 
answers, AI-based writing assistance, and tutoring services.  

We offer these online solutions to students via internet search engine optimization, as well as by marketing directly to students 
in our physical and virtual bookstore footprint and nationally to students. Our physical and virtual bookstore footprint, and associated 
student relationships, present a sizable addressable market for our digital products and services. We continue to enhance and invest 
in our digital content and solutions to complement and leverage our bookstore and wholesale businesses. The revenue from these 
services have higher margin rates due to the relatively fixed cost structure of these operations.

We continue to aggressively expand our ecosystem of products and services through our own internal development, as well 
as by partnering with other companies to provide a complete hub of products and services designed to improve student success 
and outcomes. We continue to innovate and collaborate with our partners to provide solutions and services in an efficient, low-

11

cost/high-value manner that extend well beyond sourcing course materials and sales to include new digital services that support 
successful student outcomes. We leverage our product offerings by bundling our products with complementary solution services. 

During Fiscal 2020, we invested in our student success platform and proprietary content to drive our ecosystem of products 
and services.  In the future, our strategy is to aggressively grow the DSS Segment through: (i) internally developed new products 
and services; (ii) acquisitions of companies, products and services; (iii) and partnering with other leading service providers, like 
The Princeton Review. Unlike other providers of digital services to students, our well-established, deep relationships with college 
and university partners, as well as our physical presence on campus, provides us with a significant competitive advantage as we 
roll out new products and services on the campuses and universities we serve. This integration with the products and services from 
our other operating segments allows us to offer students new products and services in an increasingly relevant, cost effective, and 
targeted way.  The addressable market outside our physical and virtual bookstore footprint is an additional area where we market 
these products and services to students.

Customers and Service Offerings  

Student Brands

Student Brands provides writing services in a direct-to-student subscription-based model. The majority of subscriptions sold 
are one month in duration. Subscription revenue is deferred and recognized over the service period. Student Brands also generates 
revenue from digital advertisements. The revenue from these services have higher margin rates due to the relatively fixed cost 
structure of these operations. 

Student Brands has a substantial and growing community of online learners, with over 100,000 gross subscribers across its 
digital properties, which include bartleby.com, 123HelpMe.com, PaperRater.com and StudyMode.com in the United States and 
TrabalhosFeitos.com, Etudier.com and Monografias.com in Brazil, France and Mexico, respectively. 

Student Brands addresses writing pain points; students can search for a topic, develop an outline, and access authenticity 
technology. The content database allows students to leverage academic resources and references, with over 42 million essays 
across 4 languages representing more than 15 different countries, and receives more than 35 million unique monthly visitors to 
its sites. Student Brands utilizes deep data analytics and artificial intelligence to drive its content management system, the “Content 
Brain”. The study tools supplement the student’s learning ecosystem by assisting across multiple subjects and varied assignments 
on a digital platform.

bartleby

Bartleby is a central offering in our developing ecosystem of direct-to-student digital products and services, accessible anytime 
and anywhere. bartleby.com provides critical services for students to achieve better success throughout their academic journey. 
The bartleby product offerings consist of bartleby learn™ comprised of textbook solutions (over 1,600 titles), question and answer 
solutions, and study guides; bartleby write™ comprised of revision, plagiarism, citation and scoring tools; and bartleby tutor™
comprised of online tutoring services.

We offer these online solutions to students via internet search engine optimization, as well as by marketing directly to students 
in  our  physical  and  virtual  bookstore  footprint  and  nationally  to  students.  We  provide  these  services  in  a  direct-to-student 
subscription-based  model.  The  majority  of  subscriptions  sold  are  monthly  in  duration.  Subscription  revenue  is  deferred  and 
recognized over the service period. 

Customer Marketing Strategies

The implementation of our digital strategy initially relies on leveraging our bookstore relationships, both physical and virtual, 
to help accelerate the adoption of our new digital products and services. By leveraging the our physical and virtual bookstore 
footprints among students and faculty of both K-12 schools and higher education institutions, as well with our search engine 
optimization efforts and marketing investment in other channels such as search engine marketing (SEM), we have substantially 
more opportunities to market the solutions students need to improve success in the classroom and beyond. We have demonstrated 
positive leverage of our managed bookstore footprint, with subscriber results that exceeded our expectations. For Fiscal 2020, we 
have achieved over 170,000 customers subscribed for bartleby homework solutions and writing services utilizing marketing and 
promotional offers, both within our managed bookstore footprint and nationally to students, representing a small percentage of 
the total addressable market opportunity. 

Seasonality

Revenues and operating profit are realized relatively consistently throughout the year, although quarterly results may fluctuate 

depending on the timing of the start of the various schools' semesters.

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COMPETITION

We operate within a competitive and rapidly changing business environment, in general, and each of our lines of business 
face competition for the products and services they offer. As it relates to our full service campus bookstore operations, Follett is 
the primary competitor for institutional contracts. We also compete with other vendors for mostly smaller accounts, including 
BBA Solutions, Texas Book Company, indiCo and Tree of Life. Our online/virtual course material store operations primarily face 
competition from eCampus and Akademos, and on occasion, Ambassador Educational Solutions. We also face competition from 
direct-to-student course material channels, including Amazon, Chegg.com, publishers (e.g. Cengage Learning, Pearson Education 
and McGraw-Hill Education) that bypass the retail distribution channel by selling directly to students and institutions and other 
third-party  websites  and/or  local  bookstores.  We  face  competition  from  eTextbook/digital  content  providers  VitalSource 
Technologies, Inc. and Red Shelf, which offer independent bookstores a catalog of digital content and distribution services and 
also have direct-to-student selling channels for digital materials. 

Competitors for institutional contracts for our general merchandise and spirit wear offerings include Fanatics, Sodexo and 
Aramark. Our general merchandise business also faces competition from direct-to-student sales from Fanatics, Walmart, Amazon, 
Dick’s Sporting Goods, other third-party online retailers, physical and online office supply stores and local and national retailers 
that offer college-themed and other general merchandise. 

Competitors for our wholesale new and used textbook inventory and distribution include Amazon, BBA Solutions, indiCo, 

Nebraska Book Company and Texas Book Company. 

Our  DSS  Segment  faces  competition  from  other  digital  student  solutions  providers  including  Chegg.com,  CourseHero, 
Grammarly,  Quizlet,  Noodle  Tools,  and  Turnitin  (iParadigms).  As  we  develop  a  wider  range  of  products  and  services,  our 
competitive landscape will change and include other competitors in the broader student services market.

TRENDS AND OTHER BUSINESS CONDITIONS AFFECTING OUR BUSINESS

The  market  for  educational  materials  is  undergoing  unprecedented  change. As  tuition  and  other  costs  rise,  colleges  and 
universities face increasing pressure to attract and retain students and provide them with innovative, affordable educational content 
and tools that support their educational development.  Current trends and other factors affecting our business include:

•  Overall Economic Environment, College Enrollment and Consumer Spending Patterns. Our business is affected by the overall 
economic environment, funding levels at colleges and universities, by changes in enrollments at colleges and universities, 
and spending on course materials and general merchandise.

•  Impact of COVID-19: The COVID-19 pandemic has materially and adversely impacted the U.S. economy and financial 
markets, with legislative and regulatory responses including unprecedented monetary and fiscal policy actions across all 
sectors, and there is significant uncertainty as to timing of stabilization and recovery. Many colleges and K-12 schools 
have been required to cease in-person classes in an attempt to limit the spread of the COVID-19 pandemic and ensure 
the safety of their students. Although many institutions plan to reopen, academic institutions are considering alternatives 
to traditional in-person instruction, including on-line learning and significantly reduced class room size. 

•  Economic Environment: Retail general merchandise sales are subject to short-term fluctuations driven by the broader 

retail environment. 

•  Enrollment Trends. The growth of our business depends on our ability to attract new customers and to increase the level 
of engagement by our current student customers. We continue to see downward enrollment trends and shrinking resources 
from state and federal government for colleges and universities. Enrollment trends, specifically at community colleges, 
generally correlate with changes in the economy and unemployment factors, e.g. low unemployment tends to lead to low 
enrollment and higher unemployment rates tend to lead to higher enrollment trends, as students generally enroll to obtain 
skills that are in demand in the workforce. Enrollment trends may be negatively impacted overall by COVID-19 concerns 
at physical campuses, although there is some preliminary evidence that community college systems that rely more on 
"commuter" rather than "residential" students may experience less of a negative impact, or some may even experience 
an increase, in enrollment due to projected high unemployment rates in the Fall of 2021. A significant reduction in U.S. 
economic  activity  and  increased  unemployment,  which  could  lead  to  decreased  enrollment  and  consumer  spending. 
Additionally, enrollment trends are impacted by the dip in the United States birth rate resulting in fewer students at the 
traditional 18-24 year-old college age. Online degree program enrollments continue to grow, even in the face of declining 
overall higher education enrollment.

•  Increased Use of Online and Digital Platforms as Companions or Alternatives to Printed Course Materials. Students and 
faculty can now choose from a wider variety of educational content and tools than ever before, delivered across both print 
and digital platforms. 

13

•  Distribution Network Evolving. The way course materials are distributed and consumed is changing significantly, a trend that 
is  expected  to  continue.  The  market  for  course  materials,  including  textbooks  and  supplemental  materials,  is  intensely 
competitive and subject to rapid change.

•  Disintermediation. We are experiencing growing competition from alternative media and alternative sources of textbooks 
and other course materials. In addition to the official physical or virtual campus bookstore, course materials are also sold 
through off-campus bookstores, e-commerce outlets, digital platform companies, publishers, including Cengage, Pearson 
and McGraw Hill, bypassing the bookstore distribution channel by selling or renting directly to students and educational 
institutions, and student-to-student transactions over the Internet.

•  Supply Chain and Inventory. Since the demand for used textbooks has historically been greater than the available supply, 
our financial results are highly dependent upon Wholesale’s ability to build its textbook inventory from suppliers in 
advance of the selling season. Some textbook publishers have begun to supply textbooks pursuant to consignment or 
rental programs which could impact used textbook supplies in the future. Additionally, Wholesale is a national distributor 
for rental textbooks offered through McGraw-Hill Education's and Pearson Education’s consignment rental program, 
both of which are relatively nascent. 

•  Price Competition. In addition to the competition in the services we provide to our customers, our textbook and other 
course materials business faces significant price competition. Students purchase textbooks and other course materials 
from multiple providers, are highly price sensitive, and can easily shift spending from one provider or format to another.

•  A Large Number of Traditional Campus Bookstores Have Yet to be Outsourced.

•  Outsourcing Trends. We continue to see the trend towards outsourcing in the campus bookstore market and also continue 
to see a variety of business models being pursued for the provision of course materials (such as inclusive access programs 
and publisher subscription models) and general merchandise. 

•  New and Existing Bookstore Contracts. We expect awards of new accounts resulting in new physical and virtual store 
openings will continue to be an important driver of future growth in our business. We also expect that certain less 
profitable or essential bookstores we operate may close. Such stores could be included in contracts for stores we operate 
that may be deemed non-essential; and such stores could be operated by others or independently by schools. The scope 
of any such store closures remains uncertain at this time, although we are not aware, at this time, of any significant 
volume of stores which we operate that are likely to close or have informed us of upcoming closures.

GOVERNMENT REGULATION

We are subject to a number of laws and regulations that affect companies conducting business on the Internet and in the 
education industry, many of which are still evolving and could be interpreted in ways that could harm our business. The manner 
in which existing laws and regulations will be applied to the Internet and students in general and how they will relate to our business 
in particular, are often unclear. For example, we often cannot be certain how existing laws will apply in the e-commerce and online 
context, including with respect to such topics as privacy, defamation, pricing, credit card fraud, advertising, taxation, sweepstakes, 
promotions, content regulation, financial aid, scholarships, student matriculation and recruitment, quality of products and services 
and intellectual property ownership and infringement.

Numerous laws and regulatory schemes have been adopted at the national and state level in the United States, and in some 

cases internationally, that have a direct impact on our business and operations. For example:

The CAN-SPAM Act of 2003 and similar laws adopted by a number of states, regulate unsolicited commercial emails, 
create  criminal  penalties  for  emails  containing  fraudulent  headers  and  control  other  abusive  online  marketing  practices. 
Similarly,  the  U.S.  Federal Trade  Commission  (“FTC”)  has  guidelines that  impose responsibilities  on  us  with  respect  to 
communications with consumers and impose fines and liability for failure to comply with rules with respect to advertising or 
marketing practices they may deem misleading or deceptive.

The Telephone Consumer Protection Act of 1991 (“TCPA”) restricts telemarketing and the use of automated telephone 
equipment. The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages 
and fax machines. It also applies to unsolicited text messages advertising the commercial availability of goods or services. 
Additionally, a number of states have enacted statutes that address telemarketing. For example, some states, such as California, 
Illinois and New York, have created do-not-call lists. Other states, such as Oregon and Washington, have enacted “no rebuttal 
statutes” that require the telemarketer to end the call when the consumer indicates that he or she is not interested in the product 
being sold. Restrictions on telephone marketing, including calls and text messages, are enforced by the FTC, the Federal 
Communications Commission, states and through the availability of statutory damages and class action lawsuits for violations 
of the TCPA. 

14

The Restore Online Shopper Confidence Act (“ROSCA”), and similar state laws, impose requirements and restrictions 
on online services that automatically charge payment cards on a periodic basis to renew a subscription service, if the consumer 
does not cancel the service.

The Credit Card Accountability Responsibility and Disclosure Act of 2009, or CARD Act, and similar laws and regulations 
adopted by a number of states regulate credit card and gift certificate use, including expiration dates and fees. Our business 
also requires that we comply with payment card industry data security and other standards. In particular, we are subject to 
payment card association operating rules, certification requirements and rules governing electronic funds transfers, which 
could change or be reinterpreted to make it difficult or impossible for us to comply. If we fail to comply with these rules or 
requirements, or if our data security systems are breached or compromised, we may be liable for card issuing banks’ costs, 
subject to fines and higher transaction fees and lose our ability to accept credit and debit card payments from our customers, 
process electronic funds transfers or facilitate other types of online payments, and our business and operating results could 
be adversely affected. 

Regulations related to the Program Participation Agreement of the U.S. Department of Education and other similar laws 

regulate the recruitment of students to colleges and other institutions of higher learning.

The Children’s Online Privacy Protection Act imposes additional restrictions on the ability of online services to collect 
information  from  minors.  In  addition,  certain  states,  including  Utah  and  Massachusetts,  have  laws  that  impose  criminal 
penalties on the production and distribution of content that is “harmful to a minor.”

The Digital Millennium Copyright Act (“DMCA”) provides relief for claims of circumvention of copyright protected 
technologies and includes a safe harbor intended to reduce the liability of online service providers for hosting, listing or linking 
to third-party content that infringes copyrights of others.

The Communications Decency Act provides that online service providers will not be considered the publisher or speaker 

of content provided by others, such as individuals who post content on an online service provider’s website.

The General Data Protection Regulation (“GDPR”), became effective in May 2018. This European Union (“EU”) law 
governing data practices and privacy which applies to all of our activities conducted from an establishment in the EU or 
related to products and services offered in the EU, imposes a range of new compliance obligations regarding the handling of 
personal data. 

The California Consumer Privacy Act (“CCPA”), which will go into effect on January 1, 2020, provides consumers the 
right to know what personal data companies collect, how it is used, and the right to access, delete and opt out of sale of their 
personal information to third parties. It also expands the definition of personal information and gives consumers increased 
privacy rights and protections for that information. The CCPA also includes special requirements for California consumers 
under the age of 16.

EMPLOYEES

As of May 2, 2020, the Company had approximately 5,500 employees, of which approximately 3,400 were full time and 
the remaining were regularly scheduled part-time employees. In addition, we hired approximately 10,800 temporary employees 
during peak periods during Fiscal 2020. Our employees are not represented by unions, with the exception of 19 employees. We 
believe that our relationship with our employees is good.

15

INFORMATION ABOUT OUR EXECUTIVE OFFICERS 

The following sets forth information regarding our executive officers, including their positions (ages as of June 25, 2020):

Name
Michael P. Huseby. . . . . . . .
Thomas D. Donohue . . . . . .
Kanuj Malhotra . . . . . . . . . .

Michael C. Miller . . . . . . . .

Stephen Culver . . . . . . . . . .
JoAnn Magill. . . . . . . . . . . .
Seema C. Paul . . . . . . . . . . .

Age
65
50
53

48

55
66
56

Position
Chairman and Chief Executive Officer
Executive Vice President, Chief Financial Officer
Executive Vice President, Corporate Development; President, Digital

Student Solutions

Executive Vice President, Corporate Affairs, Chief Legal Officer, and
Secretary
Senior Vice President, Chief Information Officer
Senior Vice President, Human Resources
Senior Vice President, Chief Accounting Officer

Michael P. Huseby, age 65, serves as our Chairman of the Board of Directors and Chief Executive Officer. He was a member 
of the Board of Directors of Barnes & Noble from January 2014 and served as the Chief Executive Officer of Barnes & Noble 
until the complete legal and structural separation of the Company from Barnes & Noble on August 2, 2015. Mr. Huseby was 
elected to the Board of Directors of the Company and was appointed Executive Chairman effective August 2, 2015. Effective 
September 19, 2017, Mr. Huseby became Chief Executive Officer of the Company in addition to his role as Chairman of the Board 
of Directors. Previously, Mr. Huseby was appointed President of Barnes & Noble in July 2013, and Chief Financial Officer of 
Barnes & Noble in March 2012. From 2004 to 2011, Mr. Huseby served as Executive Vice President and Chief Financial Officer 
of Cablevision Systems Corporation, a leading telecommunications and media company, which was acquired by the Altice Group 
in June 2016. He served on the Cablevision Systems Corporation Board of Directors in 2000 and 2001. Prior to joining Cablevision, 
Mr. Huseby served as Executive Vice President and Chief Financial Officer of Charter Communications, Inc., a large cable operator 
in the United States. Mr. Huseby served on the Board of Directors of Charter Communications from May 2013 through May 2016. 
Mr. Huseby served as Executive Vice President, Finance and Administration, of AT&T Broadband, a leading provider of cable 
television services from 1999 to 2002, when it was sold to Comcast Corporation. In addition, Mr. Huseby spent over 20 years at 
Arthur Andersen, LLP and Andersen Worldwide, S.C., where he held the position of Global Equity Partner serving a myriad of 
clients, including a number of large publicly-traded companies. Mr. Huseby served on the Board of Directors of CommerceHub, 
Inc., a cloud-based e-commerce fulfillment and marketing software platform company previously listed on Nasdaq, from July 
2016 until May 2018 with his tenure ending upon the consummation of the sale of CommerceHub to financial sponsors. While 
on the Board of CommerceHub, Mr. Huseby served as chair of the Audit Committee and as a member of the Compensation 
Committee.

Thomas D. Donohue, age 50, serves as our Executive Vice President, Chief Financial Officer. In this role he is responsible 
for overseeing accounting, tax and enterprise risk management, internal audit, treasury and investor relations. Previously, he served 
as Senior Vice President, Treasurer and Investor Relations for the Company since 2015. Prior to joining Barnes & Noble Education, 
Mr. Donohue served as Treasurer of Barnes & Noble, Inc. since June 2012. Prior to joining Barnes & Noble, he spent 12 years at 
the Interpublic Group of Companies, a global provider of advertising and marketing services, where he served as Vice President, 
Assistant Treasurer, International. 

Kanuj Malhotra, age 53, serves as our Executive Vice President, Corporate Development and President of our Digital Student 
Solutions business. Mr. Malhotra was appointed Chief Financial Officer of NOOK Media LLC in July 2013. He joined Barnes & 
Noble as Vice President of Corporate Development in May 2012. Prior to joining the Company, Mr. Malhotra was Vice President 
and Finance Head for Kaplan Test Prep, a division of The Washington Post Company, from 2011 to 2012. At Kaplan, he led a 
business transformation from physical test centers to a digital online learning platform. From 2008 to 2010, Mr. Malhotra was 
Chief Financial Officer of Sloane Square Partners LLC. Between 2005 and 2007, he was the Chief Financial Officer for the 
International Division of the Cendant Marketing Group and Affinion International, which was divested by Cendant Corporation 
to Apollo Management. Mr. Malhotra began his career in Mergers and Acquisitions at Lehman Brothers. 

Michael C. Miller, age 48, serves as our Executive Vice President, Corporate Affairs, Chief Legal Officer and Secretary. 
Previously, Mr. Miller served as Executive Vice President, Corporate Strategy and General Counsel. Mr. Miller joined Barnes & 
Noble Education in April 2017 and also serves as Corporate Secretary. Before joining the Company, he served as Executive Vice 
President, General Counsel and Secretary of Monster Worldwide, Inc. from December 2008 through December 2016, as Vice 
President and Deputy General Counsel from July 2008 to December 2008, and as Vice President and Associate General Counsel 
from October 2007 to July 2008. Prior to Monster, Mr. Miller was Senior Counsel for Motorola, Inc. from February 2007 to 
September  2007.  From  June  2002  to  January  2007,  he  served  in  various  capacities as  Senior  Corporate Counsel  for  Symbol 
Technologies, Inc. Prior to joining Symbol, Mr. Miller was associated with both Sullivan & Cromwell, LLP and Winthrop, Stimson, 
Putnam & Roberts in New York.

16

Stephen Culver, age 55, serves as our Senior Vice President, Chief Information Officer and is responsible for overseeing the 
Company’s Information Technology operations and strategic development. Prior to joining Barnes & Noble College in 2005, 
Mr. Culver held leadership positions in both the private and public sectors. He owned and presided over an Information Technology 
consulting company, which specialized in the retail and wholesale industries. As CIO of Giorgio Armani Corporation, he led the 
Information Technology operations during the development and expansion of their North American operations.

JoAnn Magill, age 66, serves as Senior Vice President, Human Resources of Barnes & Noble Education. Since joining the 
Company in 2003, Ms. Magill has played an integral role in the development and implementation of policies, practices and 
programs for thousands of full and part time employees at the Company’s corporate office and its campus bookstores nationwide. 
In her role as Senior Vice President, Human Resources, Ms. Magill oversees employee relations, recruitment, benefits, payroll 
and compensation. Prior to joining Barnes & Noble Education, she served as the Vice President of Human Resources at AT&T 
Broadband Media Services for five years. Ms. Magill also had an extensive 25-year career with Pathmark Supermarkets, where 
she held a variety of field and corporate leadership roles.

Seema C. Paul, age 56, joined the Company in July 2015 and serves as our Senior Vice President, Chief Accounting Officer. 
In this role she manages external reporting and technical accounting, corporate accounting, and financial reporting functions of 
the Company. Prior to joining the Company, Ms. Paul held positions of increasing responsibility at Covanta Holding Corporation, 
including Corporate Controller from July 2014 to July 2015, Senior Director-External Reporting & Technical Accounting from 
June 2013 to July 2014, Director-External Reporting from January 2011 to May 2013 and Manager-External Reporting from 
August 2005 to December 2010. Ms. Paul is a Certified Public Accountant and has held various senior financial roles with several 
large companies, including Net2Phone, Sybase, Inc. and Liberty Mutual Insurance Company.

17

Item 1A.   RISK FACTORS

The risks and uncertainties set forth below, as well as other risks and uncertainties described elsewhere in this Annual Report 
on Form 10-K including in our consolidated financial statements and related notes and “Management’s Discussion and Analysis 
of Financial Condition and Results of Operations” or in other filings by BNED with the SEC, could adversely affect our business, 
financial condition, results of operations and the trading price of our common stock. Additional risks and uncertainties that are 
not currently known to us or that are not currently believed by us to be material may also harm our business operations and 
financial results. Because of the following risks and uncertainties, as well as other factors affecting our financial condition and 
operating results, past financial performance should not be considered to be a reliable indicator of future performance, and 
investors should not use historical trends to anticipate results or trends in future periods.

Risks Relating to Our Business

The impact of the COVID-19 pandemic, or the impact of any future pandemic, is uncertain and difficult to predict, but the 
COVID-19 pandemic and the measures taken to contain it has had a material adverse effect on our business and revenues to 
date and may have a material adverse effect on our business, financial condition, results of operations, stock price, and liquidity 
in the future.

The COVID-19 pandemic has materially and adversely impacted the U.S. economy and financial markets, with legislative 
and regulatory responses including unprecedented monetary and fiscal policy actions across all sectors, and there is significant 
uncertainty as to timing of stabilization and recovery. Our business, results of operations and financial condition were adversely 
affected by the COVID-19 pandemic in the fourth quarter of 2020, especially beginning in mid-March, and such impact has 
continued. The COVID-19 pandemic, and measures taken to contain it, have subjected our business, results of operations, financial 
condition, stock price and liquidity to a number of material risks and uncertainties, all of which may continue or worsen.

Many colleges and K-12 schools have been required to cease in-person classes in an attempt to limit the spread of the COVID-19 
pandemic and ensure the safety of their students. Although many institutions plan to reopen, academic institutions are considering 
alternatives to traditional in-person instruction, including on-line learning and significantly reduced class room size. An increase 
in the spread of COVID-19 could force schools to close again. In addition, as a result of individual health concerns or financial 
difficulties, enrollment could be negatively impacted. If colleges and schools are required to close or significantly fewer students 
are on campus, we may experience lower customer engagement with our products and services, which could lead to a materially 
adverse impact on our business and result of operations.

COVID-19, related governmental reactions and economic conditions may have a negative impact on our business, liquidity, 

results of operations, and stock price due to the occurrence of some, or all, of the following events or circumstances:

•  the closing or limited operations of our campus retail stores;

•  reductions in government funding of education could negatively impact the budgets of colleges and K-12 schools public 

colleges, which could impact the demand for our products and services;

•  our  inability  to  realize  our  expected  return  on  textbooks  in  our  print  textbook  library  as  educators  transition  to  online 

curriculums;

•  disruptions to the operations of our logistics and distribution partners, which could impact our ability to timely deliver our 

print textbooks to students;

•  our textbook partners’ inability to fill our textbook orders due to disruptions to their operations or overwhelming demand 

from their own customers; and

•  system interruptions that slow our website or make our website unavailable as our third-party software and service providers 

experience increased usage;

•  a significant reduction in U.S. economic activity and increased unemployment, which could lead to decreased enrollment 

and consumer spending; 

•  the potential negative impact on the health of our employees, particularly if a significant number of them are impacted, 

could affect our ability to ensure business continuity during the period of disruption related to the pandemic;

•  governmental orders have forced many of our on-site and management office employees to work remotely, which may 
adversely impact our ability to effectively manage our business and maintain our financial reporting processes and related 
controls, as well as introduce operational risk, including an increased vulnerability to potential cyber security attacks; and

•  actions we have taken and may take in the future in response to the COVID-19 pandemic, including significantly reducing 
our non-essential capital expenditures, reducing our workforce, and other cost reduction efforts, may negatively impact our 
operations.

18

Taken individually, or together in any combination, the above could cause a material adverse effect on our business, financial 
condition, results of operations, and liquidity, although the extent of the potential effect will depend on future actions and outcomes, 
which are highly uncertain and cannot be predicted with confidence, including the scope, severity and duration of the outbreak, 
the short-term and long-term economic impact of the outbreak, the actions taken to mitigate the impact of the virus, and the pace 
of economic and financial market recovery when the COVID-19 pandemic subsides, among others. Further, many of the Risk 
Factors described in this report may be more likely to occur and be further intensified as a result of the impact of the COVID-19 
pandemic. 

We face significant competition for our products and services, and we expect such competition to increase.

We operate within a competitive and rapidly changing business environment, in general, and each of our lines of business 
faces  competition  for  the  products  and  services  they  offer. We  face  competition  from  other  college  bookstore  operators  and 
educational content providers, including Follett Corporation, a contract operator of campus bookstores; indiCo, an entity created 
by National Association of College Bookstores (“NACS”); Texas Book Company, bookstore management and operations; Tree 
of Life; and BBA Solutions, a college textbook retailer.  Our online/virtual course material store operations also face competition 
from eCampus, an online provider of course materials, and Akademos, a virtual bookstore and marketplace for academic institutions, 
and on occasion, Ambassador Educational Solutions. We also face competition from other third-party sellers and local bookstores, 
as well as direct-to-student platforms including, bn.com, the e-commerce platform of Barnes & Noble, Inc.; Chegg.com, an online 
textbook rental company; publishers, including Cengage Learning, Pearson Education and McGraw-Hill Education, which bypass 
the traditional retail distribution channel by selling directly to students and institutions. We face competition from eTextbooks/
digital content providers, VitalSource Technologies, Inc., and Red Shelf. Our wholesale business competes with Amazon, BBA 
Solutions, indiCo, Nebraska Book Company, and Texas Book Company. Competitors that compete with our general merchandise 
offerings include Fanatics, Sodexo and Aramark, online retailers, physical and online office supply stores and local and national 
retailers that offer college themed and other general merchandise. Students often purchase from multiple textbook providers, are 
highly price sensitive, and can easily shift spending from one provider or format to another. As a consequence, in addition to being 
competitive in the services we provide to our customers, our textbook business faces significant price competition. Some of our 
competitors have adopted, and may continue to adopt, aggressive pricing policies and devote substantial resources to marketing, 
website and systems development. In addition, a variety of business models are being pursued for the provision of print and digital 
textbooks, some of which may be more profitable or successful than our business model. Furthermore, the market for course 
materials is diluted from counterfeiting and piracy of digital and print copies or illegal copies of selected chapters made by students 
or others; user and faculty created content; and sharing or non-purchase of required course materials by students.

Our Digital Student Solutions business faces competition from other providers of online instruction platforms and other direct-
to-student writing skills, study tools and tutor services, such as Chegg.com, CourseHero, Grammarly, Quizlet, Noodle Tools, and 
Turnitin (iParadigms).  As we develop a wider range of products and services, our competitive landscape will change and include 
other competitors in the broader student services market. Since 2017, we have been focused on expanding these offerings, in many 
instances through the acquisition of other companies, like Student Brands, LLC, or through commercial arrangements. For example, 
in 2017, we entered into a partnership with The Princeton Review to provide their test preparation courses and tutoring services 
through our websites. In Fiscal 2019, we launched bartleby textbook solutions and expert question and answers, our first internally 
developed product within DSS, on bartleby.com. Our newer products and services, or any other products and services we may 
introduce  or  acquire,  may  not  be  integrated  effectively  into  our  business,  achieve  or  sustain  profitability  or  achieve  market 
acceptance at levels sufficient to justify our investment. Our ability to fully integrate new products and services into our platforms 
or achieve satisfactory financial results from them is unproven. Because we have a limited history in operating a fully digital 
platform, and the market for our products and services, including newly acquired or developed products and services, is rapidly 
evolving, it is difficult for us to predict our operating results, particularly with respect to our newer offerings, and the ultimate size 
of the market for our products and services. If the market for a learning platform does not develop as we expect, or if we fail to 
address the needs of this market, our business will be harmed.

We have encountered and will continue to encounter these risks and if we do not manage them successfully, our business, 

financial condition, results of operations and prospects may be materially and adversely affected.

We may not be able to enter into new managed bookstore contracts or successfully retain or renew our managed bookstore 
contracts on profitable terms.

An important part of our business strategy for our retail operation is to expand sales for our college bookstore operations by 
being awarded additional contracts to manage physical and/or virtual bookstores for colleges and universities, and K-12 schools, 
across the United States. Our ability to obtain those additional contracts is subject to a number of factors that we are not able to 
control. In addition, the anticipated strategic benefits of new and additional college and university bookstores may not be realized 
at all or may not be realized within the time frames contemplated by management. In particular for the operation of physical 
bookstores, contracts for additional managed stores may involve a number of special risks, including adverse short-term effects 
on operating results, diversion of management’s attention and other resources, standardization of accounting systems, dependence 
on retaining, hiring and training key personnel, unanticipated problems or legal liabilities, and actions of our competitors and 
19

customers. Because certain terms of any contract are generally fixed for the initial term of the contract and involve judgments and 
estimates that may not be accurate, including for reasons outside of our control, we have contracts that are not profitable and may 
have such contracts in the future. The retail price charged to the consumer for textbooks is set by our contracts with colleges and 
universities to be a maximum markup based on the publishers’ costs and as colleges continue to focus on affordability those prices 
have been reduced, which has negatively impacted our revenue and margin and further reductions could continue to have a negative 
impact. Even if we have the right to terminate a contract, we may be reluctant to do so even when a contract is unprofitable due 
to, among other factors, the potential effect on our reputation.

In addition, we may face significant competition in retaining existing physical and virtual store contracts and when renewing 
those contracts as they expire. Our physical bookstore contracts are typically for five years with renewal options, and most contracts 
are cancelable by either party without penalty with 90 to 120 days' notice. Our virtual bookstore contracts are typically for three 
to  five  years  and  most  are  cancelable  without  penalty  with  notice.  Despite  the  lower  startup  and  ongoing  operating  expense 
associated with virtual stores, the loss of such contracts could impact revenue and profitability. We may not be successful in 
retaining our current contracts, renewing our current contracts or renewing our current contracts on terms that provide us the 
opportunity to improve or maintain the profitability of managing stores that are the subject matter of such contracts.

We face the risk of disruption of supplier relationships. 

The products that we sell originate from a wide variety of domestic and international vendors. During Fiscal 2020, our four 
largest retail suppliers, excluding our wholesale business which fulfills orders for all our physical and virtual bookstores, accounted 
for  approximately  31%  of  our  merchandise  purchased,  with  the  largest  supplier  accounting  for  approximately  12%  of  our 
merchandise purchased. Our wholesale business sources over 90% of its inventory from two primary channels, approximately 
48% from retail bookstores (including our retail bookstores) and approximately 43% from third-party suppliers. While we believe 
that our relationships with our suppliers are good, suppliers may modify the terms of these relationships due to general economic 
conditions or otherwise or, especially with respect to wholesale inventory, publishers could terminate distribution to wholesalers, 
including our wholesale business.

We  do  not  have  long-term  arrangements  with  most  of  our  suppliers  to  guarantee  availability  of  merchandise,  content  or 
services, particular payment terms or the extension of credit limits. If our current suppliers were to stop selling merchandise, 
content or services to us on acceptable terms, including as a result of one or more supplier bankruptcies due to poor economic 
conditions, we may be unable to procure the same merchandise, content or services from other suppliers in a timely and efficient 
manner and on acceptable terms, or at all. Furthermore, certain of our merchandise is sourced indirectly from outside the United 
States. Political or financial instability, merchandise quality issues, product safety concerns, trade restrictions, work stoppages, 
tariffs, foreign currency exchange rates, transportation capacity and costs, inflation, civil unrest, natural disasters, outbreaks of 
pandemics and other factors relating to foreign trade are beyond our control and could disrupt our supply of foreign-sourced 
merchandise.

We face the risk of fluctuating inventory supplies as a consequence of changes in the way publishers distribute course materials.

 Our traditional retail and wholesale businesses are dependent on the continued supply of textbooks. The publishing industry 
generally has suffered recently due to, among other things, changing consumer preferences away from the print medium and the 
economic climate. A significant disruption in this industry generally or a significant unfavorable change in our relationships with 
key suppliers could adversely impact our business. In addition, any significant change in the terms that we have with our key 
suppliers including, purchase or rental terms, payment terms, return policies, the discount or margin on products or changes to the 
distribution model of textbooks, could adversely affect our financial condition and liquidity. For example, some textbook publishers 
have proposed to supply textbooks on consignment terms, instead of selling to us, which would eliminate those titles from the 
used textbook inventory supply. With respect to our wholesale business, the demand for used and new textbooks is typically greater 
than the available supply, and our wholesale business is highly dependent upon its ability to build its textbook inventory from 
publishers and suppliers in advance of the selling season. These relationships are not generally governed by long-term contracts 
and publishers and suppliers could choose not to sell to us. Any negative impact on our ability to build our textbook inventory 
could have an adverse impact on financial results.

In response to changes in the market, over the last few years, we have also significantly increased our textbook rental business, 
offering students a lower cost alternative to purchasing textbooks, which is also subject to certain inventory risks, such as textbooks 
not being resold or re-rented due to textbooks being returned late or in poor condition, faculty members not continuing to adopt 
or use certain textbooks, or, as discussed below, changes in the way publishers supply textbooks to us.

Some  textbook  publishers  rent  textbooks  on  consignment  terms  directly  to  students. Accordingly,  we  have  entered  into 
agreements with a number of textbook publishers to administer their consignment rental programs with distributors and their direct 
to student textbook consignment rental programs. These programs, if successful, will result in a substantial decrease in the supply 
of those titles from the used textbook inventory supply, which impacts our wholesale business. 

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Our wholesale business is a national distributor for rental textbooks offered through McGraw-Hill Education's consignment 
rental program (which includes approximately 567 titles) and Pearson Education’s consignment rental program (which includes 
approximately 456 titles). Through its centrally located, advanced distribution center, our wholesale business offers the seamless 
integration of these consignment rental programs and centralized administration and distribution to approximately 1,697 stores, 
including our Retail Segment stores. These consignment rental programs are available to our wholesale customers, including 
institutionally run and contract managed campus bookstores, as well as our physical and virtual bookstores. 

In addition, the profit margins associated with the traditional distribution model are fairly predictable and constant, but the 
move to a model of increased consignment rental programs combined with pressure to provide more affordable course materials 
to students could result in lower profit margins for a substantial part of our wholesale and retail business.

Our wholesale business may not be able to manage its inventory levels effectively which may lead to excess inventory or inventory 
obsolescence.

Our wholesale business sources new textbooks from publishers and new and used textbooks from other suppliers to resell to 
its customers. If it is unable to appropriately manage its inventory and anticipate the release of new editions of titles, faculty’s 
change in choice of titles, return rate, or use of alternative educational material, our wholesale business could be exposed to risks 
of excess inventory and less marketable or obsolete inventory. This may lead to excess or obsolete inventory which might have 
to be sold at a deep discount impacting its revenues and profit margin and may have a negative impact on our financial condition 
and results of operations.

Our results also depend on the successful implementation of our strategic initiative to grow our digital products and services. 
We may not be able to implement this strategy successfully, on a timely basis, or at all.

In response to our changing business environment and to adapt to industry trends, we are focused on our digital initiatives to 
retain and expand existing customer relationships, acquire new accounts, expand sales channels and marketing efforts, integrate 
and develop direct-to-student digital solutions, and develop and market higher education digital products. While we believe we 
have the capital resources, experience, management resources and internal systems to successfully operate our digital business, 
we may not be successful in implementing this strategy. The implementation of our digital strategy is a complex process and relies 
on leveraging our core products, services and relationships to help accelerate the adoption of our new digital products and services. 
Success of our future operating results will be dependent upon rapid customer adoption of our new digital products and services 
and our ability to scale our business to meet customer demand appropriately. If colleges and universities, faculty and students are 
not receptive to our new products and services or our new products and services do not meet the expectations of these constituencies, 
there could be a negative impact on the implementation of our strategy. To successfully execute on this strategy, we need to continue 
to further evolve the focus of our organization towards the delivery of cost effective and unique solutions for our customers. Any 
failure to successfully execute this strategy could adversely affect our operating results. Further, even if successfully implemented, 
our business strategy may not ultimately produce positive results.

Part of our strategy includes pursuing strategic acquisitions and partnerships and we may not be able to identify and successfully 
complete such transactions.

As part of our strategy, we will continue to seek, and, may in the future acquire, businesses or business operations, or enter 
into other business transactions to grow our business and expand our product and service offerings. We may not be able to identify 
suitable candidates for additional business combinations and strategic investments, obtain financing on acceptable terms for such 
transactions, obtain necessary regulatory approvals, if any, or otherwise consummate such transactions on acceptable terms, or at 
all. In addition, we compete for acquisitions with other potential acquirers, some of which may have greater financial or operational 
resources than we do. This competition may increase costs of acquiring desirable businesses, and, as a result, we may be unable 
to make acquisitions or be forced to pay more or agree to less advantageous acquisition terms for the businesses that we are able 
to acquire. Any strategic acquisitions or investments that we are able to identify and complete may also involve a number of risks, 
including our inability to successfully or profitably integrate, operate, maintain and manage our newly acquired operations or 
employees; the diversion of our management’s attention from our existing business to integrate operations and personnel; possible 
material  adverse  effects  on  our  results  of  operations  during  the  integration  process;  becoming  subject  to  contingent  or  other 
liabilities, including liabilities arising from events or conduct predating the acquisition that were not known to us at the time of 
the acquisition; and our possible inability to achieve the intended objectives of the transaction, including the inability to achieve 
cost savings and synergies. Acquisitions may also have unanticipated tax, legal, regulatory and accounting ramifications, including 
recording goodwill and non-amortizable intangible assets that are subject to impairment testing on a regular basis and potential 
periodic impairment charges and incurring amortization expenses related to certain intangible assets.

Our business is dependent on the overall economic environment, college enrollment and consumer spending patterns.

A deterioration of the current economic environment could have a material adverse effect on our financial condition and 
operating results, as well as our ability to fund our growth and strategic business initiatives. Our business is affected by funding 
levels at colleges and universities and by changes in enrollments at colleges and universities, changes in student enrollments and 

21

lower spending on course materials and general merchandise. The growth of our business depends on our ability to attract new 
students and to increase the level of engagement by current student customers. To the extent we are unable to attract new students 
or students spend less generally, our business could be adversely affected.

We intend to offer new products and solutions to students to grow our business. If our efforts are not successful, our business 
and financial results would be adversely affected.

Our ability to attract and retain students and increase their engagement with our learning platform depends on our ability to 
connect them with the product, person or service they need to save time, save money, and get smarter. For example, in Fiscal 2019, 
we launched bartleby textbook solutions and expert question and answers, our first internally developed product within DSS, 
on bartleby.com. We also partnered with The Princeton Review in Fiscal 2018, to provide their test preparation courses and tutoring 
services through our websites. The markets for these new products and services may be unproven, and these products may include 
technologies and business models with which we have little or no prior development or operating experience or may significantly 
change our existing products and services. In addition, we may be unable to obtain long-term licenses from third-party content 
providers necessary to allow a product or service, including a new or planned product or service, to function. If our new or enhanced 
products and services fail to engage our students or attract new students, or if we are unable to obtain content from third parties 
that students want, we may fail to grow our student base or generate sufficient revenues, operating margin or other value to justify 
our investments, and our business would be adversely affected.

In the future, we may invest in new products and services and other initiatives to generate revenues, but there is no guarantee 
these  approaches  will  be  successful.  Acquisitions  of  new  companies,  products  and  services  create  integration  risk,  while 
development of new products and services and enhancements to existing products and services involve significant time, labor and 
expense and are subject to risks and challenges, including managing the length of the development cycle, entry into new markets, 
integration into our existing business, regulatory compliance, evolution in sales and marketing methods and maintenance and 
protection of intellectual property and proprietary rights. If we are not successful with our new products and services, we may not 
be able to maintain or increase our revenues as anticipated or recover any associated acquisition or development costs, and our 
financial results could be adversely affected.

Our business depends on our ability to attract and retain talented employees, including senior management. 

Management believes that our continued success will depend to a significant extent upon the efforts and abilities of certain 
of our executive officers and senior management, many of whom have significant experience and strong commercial relationships 
in our industry and capital market relationships. The loss of any of these individuals could harm our business, financial condition 
and results of operations. We do not maintain “key man” life insurance on any of our officers or other employees. Experienced 
management and technical, marketing and support personnel in our industry are in high demand, and competition for their talents 
is intense. If we are less successful in our recruiting efforts, or if we are unable to retain key employees, our ability to develop and 
deliver successful products and services may be adversely affected. 

Our business is seasonal.

Our business is seasonal, particularly with respect to textbook sales and rentals, with sales and rentals attributable to our retail 
businesses generally highest in the second and third fiscal quarters, when college students generally purchase textbooks for the 
upcoming semesters, and lowest in the first and fourth fiscal quarters. Sales attributable to our wholesale business are generally 
highest in our first, second and third quarter as it sells textbooks for retail distribution. Less than satisfactory net sales during our 
peak fiscal quarters could have a material adverse effect on our financial condition or operating results for the year, and our results 
of operations from those quarters may not be sufficient to cover any losses that may be incurred in the other fiscal quarters of the 
year. 

Our international operations could result in additional risks.

Our operations are substantially limited to the United States; however, we have operations in India, offer services and products 
to students and other customers internationally, contract with service providers outside the United States and may continue to 
expand internationally. Such international expansion may result in additional risks that are not present domestically and which 
could adversely affect our business or our results of operations, including compliance with additional United States regulations 
and those of other nations applicable to international operations; cultural and language differences; currency fluctuations between 
the U.S. dollar and foreign currencies, which are harder to predict in the current adverse global economic climate; restrictions on 
the repatriation of earnings; potentially adverse tax consequences and limitations on our ability to utilize losses generated in our 
foreign operations; different regulatory requirements and other barriers to conducting business; and different or less stable political 
and economic environments. Further, conducting business abroad subjects us to increased regulatory compliance and oversight. 
For example, in connection with our international operations, we are subject to laws prohibiting certain payments to governmental 
officials, such as the Foreign Corrupt Practices Act. A failure to comply with applicable regulations could result in regulatory 
enforcement actions, as well as substantial civil and criminal penalties assessed against us and our employees.

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We face data security risks with respect to personal information.

Our  business  involves  the  receipt,  storage,  processing  and  transmission  of  personal  information  about  customers  and 
employees. We may share information about such persons with vendors and third parties that assist with certain aspects of our 
business. Also, in connection with our student financial aid platform and the processing of university debit cards, we secure and 
have access to certain student personal information that has been provided to us by the universities we serve. Our handling and 
use of personal information is regulated at the international, federal and state levels and by industry standards, such as the Payment 
Card Industry Data Security Standard. As an entity that provides services to institutions of higher education, we are contractually 
bound to  handle certain personal information from student education records in  accordance with  the requirements of Family 
Educational Rights and Privacy Act (“FERPA”).  Privacy and information security laws, regulations, and industry standards change 
from time to time, and compliance with them may result in cost increases due to necessary systems changes and the development 
of new processes and may be difficult to achieve. If we fail to comply with these laws, regulations and standards, we could be 
subjected to legal risk. In addition, even if we fully comply with all laws, regulations and standards, and even though we have 
taken significant steps to protect personal information, we could experience a data security breach, and our reputation could be 
damaged, possibly resulting in a material breach of contract with one or more of our clients, lost future sales or decreased usage 
of credit and debit card products. Further, in the event that we disclose student information in violation of FERPA, the U.S. 
Department of Education could require a client to suspend our access to their student information for at least five years.  Because 
the techniques used to obtain unauthorized access, disable or degrade service, or sabotage systems change frequently and often 
are not recognized until launched against a target, we may be unable to anticipate these techniques or to implement adequate 
preventative measures. A party that is able to circumvent our security measures could misappropriate our or our users’ proprietary 
information and cause interruption in our operations. Any compromise of our data security could result in a violation of applicable 
privacy and other laws or standards, significant legal and financial exposure beyond the scope or limits of insurance coverage, 
increased operating costs associated with remediation, equipment acquisitions or disposal and added personnel, and a loss of 
confidence in our security measures, which could harm our business or affect investor confidence. Data security breaches may 
also result from non-technical means, for example, actions by an employee.

Our business is subject to a variety of domestic and international laws, rules, policies and other obligations regarding data 

protection.

Although  most  of  our  operations  are  in  the  United  States,  we  do  have  some  operations  and  offer  services  and  products 
internationally. Our international operations subject us to a complex array of federal, state and international laws relating to the 
collection, use, retention, disclosure, security and transfer of personally identifiable data. Many jurisdictions have passed laws in 
this  area,  and  other  jurisdictions  are  considering  imposing  additional  restrictions.  The  interpretation  and  application  of  data 
protection laws in the United States, Europe, including but not limited to the GDPR, and elsewhere are uncertain and evolving. 
It is possible that these laws may be interpreted and applied in a manner that is inconsistent with our data practices. Complying 
with these various laws is difficult and could cause us to incur substantial costs or require us to change our business practices in 
a manner adverse to our business.

Further,  although  we  are  implementing  internal  controls  and  procedures  designed  to  protect  sensitive  information  and 
confidential and personal data and comply with the GDPR and other privacy-related laws, rules and regulations, our facilities, and 
systems may be vulnerable to security breaches and other data loss, including cyber-attacks. Such a security breach or data loss 
could lead to negative publicity, damage to our reputation, exposure to litigation and liability, theft, modification or destruction 
of proprietary information or key information, damage to or inaccessibility of critical systems, manufacture of defective products, 
production  downtimes,  operational  disruptions  and  remediation  and  other  significant  costs,  which  could  adversely  affect  our 
reputation, financial condition and results of operations.

Computer malware, viruses, hacking and phishing attacks could harm our business and results of operations.

We are increasingly dependent upon information technology systems, infrastructure and data. Our computer systems may be 
vulnerable to service interruption or destruction, malicious intrusion, ransomware and random attack. Cyber-attacks are increasing 
in their frequency, sophistication and intensity, and have become increasingly difficult to detect. Cyber-attacks could include the 
deployment of harmful malware, denial-of service, social engineering, ransomware and other means to affect service reliability 
and threaten data confidentiality, integrity and availability. Our key business partners face similar risks, and a security breach of 
their systems could adversely affect our security posture. While we continue to invest in data protection and information technology 
to prevent or minimize these risks and, to date, we have not experienced any material service interruptions and are not aware of 
any material breaches, there can be no assurance that our efforts will prevent service interruptions, or identify breaches in our 
systems, that could adversely affect our business and operations and/or result in the loss of critical or sensitive information, which 
could result in financial, legal, business or reputational harm.

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Laws or regulations may be enacted which restrict or prohibit use of emails or similar marketing activities that we currently 
rely on. 

Our marketing and sales efforts are centered around an active digital community, which includes engaged email subscribers, 
text messaging, interest-based online advertising, recurring billing and our continuous dialogue with customers on our school-
customized social media channels. For example, the following laws and regulations may apply: 

•  the CAN-SPAM Act of 2003 and similar laws adopted by a number of states regulate unsolicited commercial emails, 
create  civil  and  criminal  penalties  for  emails  containing  fraudulent  headers  and  control  other  abusive  online  marketing 
practices; 

•  the U.S. Federal Trade Commission (the “FTC”) has guidelines that impose responsibilities on companies with respect 
to communications with consumers and impose fines and liability for failure to comply with rules with respect to advertising 
or marketing or sales practices they may deem misleading or deceptive.

•  the Telephone Consumer Protection Act of 1991 (“TCPA”) restricts telemarketing and the use of automated telephone 
equipment. The TCPA  limits  the  use  of  automatic  dialing  systems,  artificial  or  prerecorded  voice  messages  and  SMS  text 
messages. It also applies to unsolicited text messages advertising the commercial availability of goods or services. Additionally, 
a number of states have enacted statutes that address telemarketing. For example, some states, such as California, Illinois and 
New York, have created do-not-call lists. Other states, such as Oregon and Washington, have enacted “no rebuttal statutes” that 
require the telemarketer to end the call when the consumer indicates that he or she is not interested in the product being sold. 
Restrictions on telephone marketing, including calls and text messages, are enforced by the FTC, the Federal Communications 
Commission, states and through the availability of statutory damages and class action lawsuits for violations of the TCPA;

•  The Restore Online Shopper Confidence Act (“ROSCA”), and similar state laws, impose requirements and restrictions 
on online services that automatically charge payment cards on a periodic basis to renew a subscription service, if the consumer 
does not cancel the service; 

•  the General Data Protection Regulation (“GDPR”), became effective in May 2018. This European Union (“EU”) law 
governing data practices and privacy which applies to certain of our activities related to products and services offered in the 
EU, imposes a range of new compliance obligations regarding the handling of personal data; and

•  the California Consumer Privacy Act of 2018 (“CCPA”), which came into effect on January 1, 2020, requires companies 
that process information on California residents to make new disclosures to consumers about their data collection, use and 
sharing practices, allows consumers to request the deletion of certain data, and allows consumers to opt out of certain data 
sharing with third parties and provides a new cause of action for data breaches. The burdens imposed by the CCPA and other 
similar laws that may be enacted at the federal and state level may require us to modify our data processing practices and policies 
and how we advertise to our users and to incur substantial expenditure in order to comply.

Even if no relevant law or regulation is enacted, we may discontinue use or support of these activities if we become concerned 
that students or potential students deem them intrusive or they otherwise adversely affect our goodwill and brand. If our marketing 
activities are curtailed, our ability to attract new students may be adversely affected.

Our business could be impacted by changes in federal, state, local or international laws, rules or regulations.

We are subject to general business regulations and laws relating to all aspects of our business. These regulations and laws 
may cover taxation, privacy, data protection (including complying with GDPR), our access to student financial aid, pricing and 
availability of educational materials, competition and/or antitrust, content, copyrights, distribution, college distribution, mobile 
communications, electronic contracts and other communications, consumer protection, the provision of online payment services, 
unencumbered Internet access to our services, the design and operation of websites and mobile application (including complying 
with the Americans with Disabilities Act), digital content (including governmental investigations and litigation relating to the 
agency  pricing  model  for  digital  content  distribution),  the  characteristics  and  quality  of  products  and  services  and  labor  and 
employee benefits (including the costs associated with complying with the Patient Protection and Affordable Care Act or any 
legislation enacted in connection with repeal of the Affordable Care Act). Changes in federal, state, local or international laws, 
rules or regulations relating to these matters could increase regulatory compliance requirements in addition to increasing our costs 
of doing business or otherwise impact our business. For example, changes in federal and state minimum wage laws could raise 
the wage requirements for certain of our employees at our retail locations, which would increase our selling costs and may cause 
us to reexamine our wage structure for such employees.

Changes in tax laws and regulations might adversely impact our businesses or financial performance.

We collected sales tax on the majority of the products and services that we sold in our respective prior fiscal years that were 
subject to sales tax, and we generally have continued the same policies for sales tax within the current fiscal year. While management 
believes that the financial statements included elsewhere in this Form 10-K reflect management’s best current estimate of any 
potential additional sales tax liability based on current discussions with taxing authorities, we cannot assure you that the outcome 
24

of any discussions with any taxing authority will not result in the payment of sales taxes for prior periods or otherwise, or that the 
amount of any such payments will not be materially in excess of any liability currently recorded. In the future, our businesses may 
be subject to claims for not collecting sales tax on the products and services we currently sell for which sales tax is not collected. 
In addition, our provision for income taxes and our obligation to pay income tax is based on existing federal, state and local tax 
laws. Changes to these laws, in particular as they relate to depreciation, amortization and cost of goods sold, could have a significant 
impact on our income tax provision, our projected cash tax liability, or both.

Our expansion into new products, services and technologies subjects us to additional business, legal, financial and competitive 
risks.

We may have limited or no experience in our newer products and services, and our customers may not adopt our new product 
or service offerings. Some of these offerings may present new and difficult technological challenges, and we may be subject to 
claims if customers of these offerings experience service disruptions or failures or other quality issues. In addition, as we expand 
our digital offerings and services, we may be exposed to more intellectual property infringement claims. Our gross profits and 
margins in our newer activities may be lower than in our traditional activities, and we may not be successful enough in these newer 
activities to recoup our investments in them. 

We are dependent upon access to the capital markets, bank credit facilities, and short-term vendor financing for liquidity needs.

We must have sufficient sources of liquidity to fund working capital requirements. We believe that the combination of cash-
on-hand, cash flow received from operations, funds available under our credit agreements and short-term vendor financing will 
be sufficient to meet our normal working capital and debt service requirements for at least the next twelve months. If these sources 
of liquidity do not satisfy our requirements, we may need to seek additional financing. In addition, we may require additional 
capital in the future to sustain or grow our business. The future availability of financing will depend on a variety of factors, such 
as economic and market conditions, and the availability of credit. These factors could materially adversely affect our costs of 
borrowing, and our financial position and results of operations would be adversely impacted. Volatility in global financial markets 
may also limit our ability to access the capital markets at a time when we would like, or need, to raise capital, which could have 
an impact on our ability to react to changing economic and business conditions. Accordingly, if the economy worsens, our business, 
results of operations and financial condition could be materially and adversely affected.

We rely upon third party web service providers to operate certain aspects of our service and any disruption of or interference 
with such services would impact our operations and our business would be materially and adversely impacted.

Amazon Web Services (“AWS”) and other third-party web service providers provide a distributed computing infrastructure 
platform for business operations, or what is commonly referred to as a “cloud” computing service. We have architected our software 
and computer systems so as to utilize data processing, storage capabilities, and other services provided by AWS and other providers. 

We rely on third-party software and service providers, including AWS, to provide systems, storage and services, including 
user log in authentication, for our website. Any technical problem with, cyber-attack on, or loss of access to such third parties’ 
systems, servers or technologies could result in the inability of our students to rent or purchase print textbooks, interfere with 
access to our digital content and other online products and services or result in the theft of end-user personal information.

Our reliance on AWS or other third-party providers makes us vulnerable to any errors, interruptions, or delays in their operations. 
Any disruption in the services provided by AWS could harm our reputation or brand or cause us to lose students or revenues or 
incur substantial recovery costs and distract management from operating our business.

Any disruption of or interference with our use of AWS or other third-party service providers would impact our operations and 

our business would be materially and adversely impacted.

AWS may terminate its agreement with us upon 30 days' notice. Upon expiration or termination of our agreement with AWS, 
we may not be able to replace the services provided to us in a timely manner or on terms and conditions, including service levels 
and cost, that are favorable to us, and a transition from one vendor to another vendor could subject us to operational delays and 
inefficiencies until the transition is complete.

We rely on third-party digital content and applications, which may not be available to us on commercially reasonable terms or 
at all.

We contract with certain third-parties to offer their digital content. Our licensing arrangements with these third-parties do not 
guarantee the continuation or renewal of these arrangements on reasonable terms, if at all. Some third-party content providers 
currently, or in the future, may offer competing products and services, and could take action to make it more difficult or impossible 
for us to license our content in the future. Other content owners, providers or distributors may seek to limit our access to, or increase 
the total cost of, such content. If we are unable to offer a wide variety of content at reasonable prices with acceptable usage rules, 
our business may be materially adversely affected.

25

We rely heavily on proprietary technology and sophisticated equipment to manage certain aspects of our business, including 
to manage textbook inventory, process deliveries and returns of the textbooks and manage warehousing and distribution. 

We use a proprietary system to source, distribute and manage inventory of textbooks and to manage other aspects of our 
operations, including systems to consider the market pricing for textbooks, general availability of textbook titles and other factors 
to determine how to buy textbooks and set prices for textbooks and other content in real time. We have invested significant amounts 
of  resources  in  the  hardware  and  software  to  develop  this  system. We  rely  on  the  expertise  of  our  engineering  and  software 
development teams to maintain and enhance the equipment and software used for our distribution operations. We cannot be sure 
that the maintenance and enhancements we make to our distribution operations will achieve the intended results or otherwise be 
of value to students. If we are unable to maintain and enhance our technology to manage textbook sourcing, distribution and 
inventory, it could disrupt our business operations and have a material adverse impact on our results.

Our wholesale business is also dependent on sophisticated equipment and related software technology for the warehousing 
and distribution of the vast majority of textbooks supplied to our retail business and others, which is located at MBS’ warehouse 
facility in Columbia, Missouri. Our ability to efficiently manage our wholesale business depends significantly on the reliability 
and  capacity  of  these  systems. The  failure  of  these  systems  to  operate  effectively,  problems  with  maintenance,  upgrading  or 
transitioning to replacement systems, especially if such events were to occur during peak periods, could adversely affect our 
operations, the ability to serve our customers and our results of operations. In addition, substantially all of our wholesale inventory 
is located in the Columbia warehouse facility. We could experience significant interruption in the operation of this facility or 
damage or destruction of our inventory due to physical damage to the facility caused by natural disasters, accidents or otherwise. 
If a material portion of our inventory were to be damaged or destroyed, we would likely incur significant financial loss, including 
loss of revenue and harm to our customer relationships.

Defects, errors, installation difficulties or performance issues with our point-of-sales and other systems could expose us to 
potential liability, harm our reputation and negatively impact our business. 

Our wholesale business sells and services point-of-sales systems to its college bookstore customers. These systems are complex 
and incorporate third-party hardware and software. Despite testing and quality control, we cannot be certain that defects or errors 
will not be found in these systems. In addition, because these systems are installed in different environments, we may experience 
difficulty or delay in installation. Our products may be integrated with other components or software, and, in the event that there 
are defects or errors, it may be difficult to determine the origin of defects or errors. Additionally, any difficulty or failure in the 
operation of these systems could cause business disruption for our customers. If any of these risks materialize, they could result 
in additional costs and expenses, exposure to liability claims, diversion of technical and other resources to engage in remediation 
efforts, loss of customers or negative publicity, each of which could impact our business and operating results.

We may not be able to adequately protect our intellectual property rights or may be accused of infringing upon intellectual 
property rights of third parties.

We regard our trademarks, service marks, copyrights, patents, trade dress, trade secrets, proprietary technology and similar 
intellectual property as important to our success, and we rely on trademark, copyright and patent law, domain name regulations, 
trade secret protection and confidentiality or license agreements to protect our proprietary rights, including our use of the Barnes & 
Noble trademark. Laws and regulations may not adequately protect our trademarks and similar proprietary rights. We may be 
unable to prevent third parties from acquiring domain names that are similar to, infringe upon or diminish the value of our trademarks 
and other proprietary or licensed rights.

We may not be able to discover or determine the extent of any unauthorized use of our proprietary rights. The protection of 
our intellectual property may require the expenditure of significant financial and managerial resources. Moreover, the steps we 
take  to  protect  our  intellectual  property  may  not  adequately  protect  our  rights  or  prevent  third  parties  from  infringing  or 
misappropriating our proprietary rights. We also cannot be certain that others will not independently develop or otherwise acquire 
equivalent or superior technology or other intellectual property rights.

Other parties also may claim that we infringe their proprietary rights. Because of the changes in Internet commerce and digital 
content businesses, current extensive patent coverage, and the rapid rate of issuance of new patents, it is possible that certain of 
our products, content and business methods may unknowingly infringe existing patents or intellectual property rights of others. 
Successful intellectual property infringement claims against us could result in monetary liability or a material disruption in the 
conduct of our business. We cannot be certain that our products, content and business methods do not or will not infringe valid 
patents, trademarks, copyrights or other intellectual property rights held by third parties. We expect that infringement claims in 
our markets will increase in number. We may be subject to legal proceedings and claims from time to time relating to the intellectual 
property of others in the ordinary course of our business. If we were found to have infringed the intellectual property rights of a 
third party, we could be liable to that party for license fees, royalty payments, lost profits or other damages, and the owner of the 
intellectual property might be able to obtain injunctive relief to prevent us from using the technology or software in the future. If 
the amounts of these payments were significant or we were prevented from incorporating certain technology or software into our 
products, our business could be significantly harmed.

26

We may incur substantial expenses in defending against these third-party infringement claims, regardless of their merit. As 
a result, due to the diversion of management time, the expense required to defend against any claim and the potential liability 
associated with any lawsuit, any significant litigation could significantly harm our business, financial condition and results of 
operations.

Our digital content offerings depend in part on effective digital rights management technology to control access to digital 
content. If the digital rights management technology that we use is compromised or otherwise malfunctions, we could be subject 
to claims, and content providers may be unwilling to include their content in our service.

In addition, the publishing industry has been, and we expect in the future will continue to be, the target of counterfeiting and 
piracy. We have entered into agreements with major textbook publishers to implement the textbook industry’s Anti-Counterfeit 
Best Practices. These best practices were developed as a mechanism to assist publishers and distributors in the eradication of 
counterfeit copies of textbooks in the marketplace. While we have agreed to implement the Anti-Counterfeit Best Practices and 
have in place our anti-counterfeit policies and procedures (which include removing from distribution suspected counterfeit titles) 
for  preventing  the  proliferation  of  counterfeit  textbooks,  we  may  inadvertently  purchase  counterfeit  textbooks  which  may 
unknowingly be included in the textbooks we offer for sale or rent to students or we may purchase such textbooks through our 
buyback program. As such, we may be subject to allegations of selling counterfeit books. We have in the past and may continue 
to receive communications from publishers alleging that certain textbooks sold or rented by us are counterfeit. When receiving 
such communications, we cooperate, and will continue to cooperate in the future, with such publishers in identifying fraudulent 
textbooks and removing them from our inventory. We may implement measures in an effort to protect against these potential 
liabilities that could require us to spend substantial resources. Any costs incurred as a result of liability or asserted liability relating 
to sales of counterfeit textbooks could harm our business, reputation and financial condition.

Legal proceedings may significantly harm our business.

        From time to time, we may become involved in litigation or other proceedings in the ordinary course of business. It is possible 
that such litigation or proceedings may significantly harm our future results of operations or financial condition due to expenses 
we may incur to defend ourselves or the ramifications of an adverse decision.

We do not own the Barnes & Noble trademark and instead rely on a license of that trademark and certain other trademarks, 
which license imposes limits on what those trademarks can be used to do.

In connection with the Spin-Off, Barnes & Noble, Inc. granted us an exclusive, perpetual, fully paid up, non-transferable and 
non-assignable license to use the trademarks “Barnes & Noble College,” “B&N College,” “Barnes & Noble Education” and “B&N 
Education” and the non-exclusive, perpetual, fully paid up, non-transferable and non-assignable license to use the marks “Barnes & 
Noble,” “B&N” and “BN,” solely in connection with the contract management of college and university bookstores and other 
bookstores associated with academic institutions and related websites, as well as education products and services (including digital 
education products and services) and related websites. These restrictions may materially limit our ability to use the licensed marks 
in the expansion of our operations in the future. In addition, we are reliant on Barnes & Noble, Inc. to maintain the licensed 
trademarks.

We remain subject to continuing contingent liabilities of Barnes & Noble, Inc. following the spinoff.

The separation and distribution, tax matters and employee matters agreement allocated certain liabilities as between us and 
our previous parent, Barnes & Noble, Inc. whether incurred prior to or after the spinoff on August 2, 2015. In addition, under the 
Internal Revenue Code (“Code”) and the related rules and regulations, each corporation that was a member of the Barnes & Noble 
consolidated tax reporting group during any taxable period or portion of any taxable period ending on or before the completion 
of the spinoff is jointly and severally liable for the federal income tax liability of the entire consolidated tax reporting group for 
that taxable period. In connection with the spinoff, we entered into a tax matters agreement with Barnes & Noble, Inc. that allocated 
the responsibility for prior period taxes of the consolidated tax reporting group between us and Barnes & Noble, Inc. However, if 
Barnes & Noble, Inc. is unable to pay any prior period taxes for which it is responsible, we could be required to pay the entire 
amount of such taxes.

Risks Relating to our Common Stock and the Securities Market

Our stock price may fluctuate significantly.

We cannot predict the prices at which our Common Stock may trade. The market price of our Common Stock may fluctuate 

widely, depending on many factors, some of which may be beyond our control, including:

•  actual or anticipated fluctuations in our operating results due to factors related to our businesses;
•  success or failure of our business strategies, including our digital education initiative;
•  our quarterly or annual earnings or those of other companies in our industries;
•  our ability to obtain financing as needed;
•  announcements by us or our competitors of significant acquisitions or dispositions;

27

•  changes in accounting standards, policies, guidance, interpretations or principles;
•  the failure of securities analysts to cover our Common Stock;
•  changes in earnings estimates by securities analysts or our ability to meet those estimates;
•  the operating and stock price performance of other comparable companies;
•  investor perception of our Company and the higher education industry;
•  overall market fluctuations;
•  results from any material litigation or government investigation;
•  changes in laws and regulations (including tax laws and regulations) affecting our business;
•  changes in capital gains taxes and taxes on dividends affecting stockholders; and
•  general economic conditions and other external factors.

Stock markets in general have experienced volatility that has often been unrelated to the operating performance of a particular 

company. These broad market fluctuations could adversely affect the trading price of our Common Stock.

We have recorded significant goodwill impairment charges and may be required to record additional charges to future earnings 
if our goodwill or intangible assets become impaired.

We are required under generally accepted accounting principles to review our intangible assets for impairment when events 
or changes in circumstances indicate the carrying value may not be recoverable. Goodwill is required to be tested for impairment 
at least annually. Factors that may be considered a change in circumstances indicating that the carrying value of our intangible 
assets and/or goodwill may not be recoverable include a decline in stock price and market capitalization, slower growth rates in 
our industry or our own operations, and/or other materially adverse events that have implications on the profitability of our business. 
In Fiscal 2019 and Fiscal 2018, we recorded a pre-tax goodwill impairment loss of $49.3 million ($36.5 million net of tax) and 
$313.1 million ($302.9 million on a net of tax basis), respectively. See Note 2. Summary of Significant Accounting Policies of the 
Company’s financial statements included in Part II - Item 8 Financial Statement and Supplementary Data of this Annual Report 
on Form 10-K for details. We may be required to record additional charges to earnings during the period in which any impairment 
of our goodwill or other intangible assets is determined which could adversely impact our results of operations. As of May 2, 
2020, our goodwill balance was $4.7 million, which represented 0.4% of total consolidated assets.

The concentration of our Common Stock ownership may limit our stockholders’ ability to influence corporate matters and may 
involve other risks.

A portion of our Common Stock is controlled by a few stockholders. This control may limit the ability of the Company’s 
other stockholders to influence corporate matters and, as a result, we may take actions with which our other stockholders do not 
agree.

We do not intend to pay any cash dividends in the foreseeable future and, therefore, any return on your investment in our 
Common Stock must come from increases in the fair market value and trading price of our Common Stock.

We do not intend to pay cash dividends on our Common Stock in the foreseeable future. We expect to retain future earnings, 
if any, for reinvestment in our business. Also, our credit agreements may restrict our ability to pay dividends. Whether we pay 
cash dividends in the future will be at the discretion of our Board of Directors and will be dependent upon our financial condition, 
results of operations, cash requirements, future prospects and any other factors our Board of Directors deems relevant. Therefore, 
any return on your investment in our Common Stock must come from increases in the fair market value and trading price of our 
Common Stock. 

Your percentage ownership in the Company may be diluted in the future.

Your percentage ownership in the Company may be diluted in the future because of equity awards that we expect to grant to 
our directors, officers and other employees. We have an incentive plan that provides for the grant of Common Stock-based equity 
awards to our directors, officers and other employees. In addition, we may issue equity as all or part of the consideration paid for 
acquisitions and strategic investments that we may make in the future or as necessary to finance our ongoing operations.

Provisions in our Amended and Restated Certificate of Incorporation and Amended and Restated By-laws and of Delaware 
law may prevent or delay an acquisition of the Company, which could affect the trading price of our Common Stock.

Our Amended and Restated Certificate of Incorporation and our Amended and Restated By-laws contain provisions which, 
together with applicable Delaware law, may discourage, delay or prevent a merger or acquisition that our stockholders consider 
favorable, including provisions that:

•  authorize the issuance of “blank check” preferred stock that could be issued by our Board of Directors to increase the 

number of outstanding shares of capital stock, making a takeover more difficult and expensive;

•  provide that special meetings of the stockholders may be called only by or at the direction of a majority of our Board or 

the chairman of our Board of Directors; and

28

•  require advance notice to be given by stockholders for any stockholder proposals or director nominations.

In addition, Section 203 of the General Corporation Law of the State of Delaware, or the DGCL, may affect the ability of an 
“interested  stockholder”  to  engage  in  certain  business  combinations,  for  a  period  of  three  years  following  the  time  that  the 
stockholder becomes an “interested stockholder”.

These provisions may discourage, delay or prevent certain types of transactions involving an actual or a threatened acquisition 
or  change  in  control  of  the  Company,  including  unsolicited  takeover  attempts,  even  though  the  transaction  may  offer  our 
stockholders the opportunity to sell their Common Stock at a price above the prevailing market price. 

We are exploring various strategic alternatives to enhance shareholder value, but this strategic review process may not result 
in the achievement of the desired goal of enhancing shareholder value.

On December 4, 2019, the we announced that our had approved the engagement of a financial advisor to assist in a review 
of  strategic  opportunities  to  accelerate  the  execution  of  customer-focused  strategic  initiatives  and  enhance  value  for  BNED 
shareholders, including, but not limited to, continued execution of the Company’s current business plan, new partnerships, joint 
ventures and other potential opportunities. The Company continues to be actively engaged with its strategic review process. There 
can be no assurance that a potential transaction will occur, that any such potential transaction that is pursued will be approved or 
consummated, or what a potential transaction would mean for value to the Company’s shareholders. The Company does not intend 
to disclose developments relating to its strategic review unless and until it's Board of Directors has approved a specific agreement 
or transaction.

Our stockholder rights plan could make a third-party acquisition of us difficult.

On March 25, 2020, our Board of Directors approved the adoption of a short-term stockholder rights plan and declared a 
dividend distribution of one preferred share purchase right on each outstanding share of the Company’s common stock. The rights 
are designed to ensure that all of the Company’s stockholders receive fair and equal treatment in the event of any proposed takeover 
of the Company and to guard against tactics to gain control of the Company without paying all stockholders a premium for that 
control. The stockholder rights plan would cause substantial dilution to any person or group that attempts to acquire us on terms 
not approved in advance by our Board of Directors and may have the effect of delaying, discouraging or preventing a change in 
control that might otherwise be beneficial to stockholders and might adversely affect the market price of our Common Stock.

Our Amended and Restated By-laws designate courts in the State of Delaware as the sole and exclusive forum for certain types 
of actions and proceedings that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a 
favorable judicial forum for disputes with us or our directors, officers or employees.

Our Amended and Restated By-laws provide that, subject to limited exceptions, the state and federal courts of the State of 
Delaware are the sole and exclusive forum for (a) any derivative action or proceeding brought on our behalf, (b) any action asserting 
a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees to us or our stockholders, (c) any 
action asserting a claim arising pursuant to any provision of the DGCL, our Amended and Restated Certificate of Incorporation 
or our Amended and Restated By-laws or (d) any other action asserting a claim that is governed by the internal affairs doctrine. 
Any person or entity purchasing or otherwise acquiring or holding any interest in shares of our capital stock will be deemed to 
have notice of and to have consented to these provisions. This provision may limit a stockholder’s ability to bring a claim in a 
judicial forum that it finds favorable for disputes with us or our directors, officers or other employees, which may discourage such 
lawsuits against us and our directors, officers and employees.

Alternatively, if a court were to find this provision of our Amended and Restated By-laws inapplicable to, or unenforceable 
in respect of, one or more of the specified types of actions or proceedings, we may incur additional costs associated with resolving 
such matters in other jurisdictions.

Item 1B. UNRESOLVED STAFF COMMENTS

None.

Item 2. PROPERTIES

Facilities

We lease various office space in New Jersey, New York, Missouri, California, and India and we lease warehouse space in 

Missouri. 

For our physical campus retail operations, we typically have the exclusive right to operate the official physical school bookstore 
on college campuses through multi-year management service agreements with our schools.  In turn, we pay the school a percentage 
of store sales and, in some cases, a minimum fixed guarantee. These contracts with colleges and universities are typically five 
years with renewal options, but can range from one to 15 years, and are typically cancelable by either party without penalty with 
90 to120 days' notice. 

29

As of May 2, 2020, these contracts for the 772 physical stores that we operate expire as follows: 

Contract Terms to Expire During
 (12 months ending on or about April 30)

Number of Physical
Campus Stores

2021. . . . . . . . . . . . . . . . . . . . . . . . . . .
2022. . . . . . . . . . . . . . . . . . . . . . . . . . .
2023. . . . . . . . . . . . . . . . . . . . . . . . . . .
2024. . . . . . . . . . . . . . . . . . . . . . . . . . .
2025. . . . . . . . . . . . . . . . . . . . . . . . . . .
2026 and later . . . . . . . . . . . . . . . . . . .

91

52

42

35

114

438

Item 3. LEGAL PROCEEDINGS

We are involved in a variety of claims, suits, investigations and proceedings that arise from time to time in the ordinary course 
of our business, including actions with respect to contracts, intellectual property, taxation, employment, benefits, personal injuries 
and other matters. We record a liability when we believe that it is both probable that a loss has been incurred and the amount of 
loss can be reasonably estimated. Based on our current knowledge, we do not believe that there is a reasonable possibility that the 
final outcome of any pending or threatened legal proceedings to which we or any of our subsidiaries are a party, either individually 
or in the aggregate, will have a material adverse effect on our future financial results. However, legal matters are inherently 
unpredictable and subject to significant uncertainties, some of which are beyond our control. As such, there can be no assurance 
that the final outcome of these matters will not materially and adversely affect our business, financial condition, results of operations 
or cash flows.

Between January 22, 2020, and May 20, 2020, eleven purported class action complaints were filed in the United States District 
Court for the District of Delaware, the United States District Court for the District of New Jersey, and the United States District 
Court for the Northern District of Illinois against the Company, along with several publishers, another collegiate bookstore retailer, 
and an industry association. The plaintiffs are retailers of collegiate course materials or current or former college students. Although 
the specific allegations vary slightly, they claim, on their own behalf and on behalf of the purported classes, that the Company 
and the other defendants violated Section 1 of the Sherman Act (15 U.S.C. § 1), Section 2 of the Sherman Act (15 U.S.C. § 2), 
Section 13(a) of the Robinson-Patman Act (15 U.S.C. §13(a)), and various state antitrust and unfair trade practices laws for alleged 
activities in connection with inclusive access and the sale of course materials to universities and their students. The United States 
Judicial Panel on Multidistrict Litigation is considering whether to consolidate these and other related cases in a consolidated 
proceeding. We intend to vigorously defend this matter and are currently unable to estimate any potential losses.

Item 4. MINE SAFETY DISCLOSURES

Not applicable.

PART II

Item 5.   MARKET FOR THE REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES

Our authorized capital stock consists of 200,000,000 shares of common stock, par value $0.01 per share, and 5,000,000 shares 
of preferred stock, par value $0.01 per share. Our common stock trades on the New York Stock Exchange (“NYSE”) under the 
symbol “BNED.”

As of May 2, 2020, 48,297,554 shares of our common stock and 0 shares of our preferred stock were outstanding. We have 
reserved 10,409,345 shares of common stock for future grants in accordance with the Barnes & Noble Education Inc. Equity 
Incentive Plan. See Item 8. Financial Statements and Supplementary Data - Note 14. Stock-Based Compensation.

On March 25, 2020, our Board of Directors approved the adoption of a short-term stockholder rights plan and declared a 
dividend distribution of one preferred share purchase right on each outstanding share of our common stock. The dividend was 
payable to holders of record as of the close of business on April 10, 2020. The rights will be exercisable only if a person or group 
acquires 10% or more of our outstanding common stock. Each right will entitle stockholders to buy one one-thousandth of a share 
of our preferred stock at an established exercise price. The rights will expire no later than December 31, 2020. For additional 
information, see the Form 8-K dated March 25, 2020 and filed with the SEC on March 26, 2020.

30

Issuer Purchases of Equity Securities

On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50 million, in the aggregate, 
of our outstanding common stock. The stock repurchase program is carried out at the direction of management (which may include 
a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, 
or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. 
During Fiscal 2018, Fiscal 2019, and Fiscal 2020, we did not repurchase shares under the stock repurchase program. As of May 2, 
2020, approximately $26.7 million remains available under the stock repurchase program. 

During the years ended May 2, 2020, April 27, 2019, and April 28, 2018, we also repurchased 374,733 shares, 351,043 shares, 
and  260,531  shares  of  our  common  stock  in  connection  with  employee  tax  withholding  obligations  for  vested  stock  awards, 
respectively.

Item 6. SELECTED FINANCIAL DATA 

The selected financial information presented below should be read in conjunction with Item 7. Management's Discussion and 

Analysis of Financial Condition and Results of Operations and Item 8. Financial Statements and Supplementary Data. 

(In thousands of dollars,
 except for share and per share amounts)
STATEMENT OF OPERATIONS DATA:
Sales:

Fiscal Year (a)

2020 (b)

2019 (c)

2018 (c)

2017 (c)

2016 (c)

Product sales and other . . . . . . . . . . . . . . .
Rental income . . . . . . . . . . . . . . . . . . . . . .
Total sales . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,671,200
179,863
1,851,063

$

$

1,838,760
195,883
2,034,643

1,984,472
219,145
2,203,617

$ 1,641,881
232,481
1,874,362

$ 1,581,104
226,925
1,808,029

Cost of sales:

Product and other cost of sales. . . . . . . . . .

Rental cost of sales. . . . . . . . . . . . . . . . . . .
Total cost of sales . . . . . . . . . . . . . . . . . . . . . .
Gross profit . . . . . . . . . . . . . . . . . .
Selling and administrative expenses. . . . . . . . . . .
Depreciation and amortization expense . . . . . . . .
Impairment loss (non-cash) (d) . . . . . . . . . . . . . . .
Restructuring and other charges (d) . . . . . . . . . . . .
Transaction costs (e). . . . . . . . . . . . . . . . . . . . . . . .
Operating (loss) income . . . . . . . . . . . . . . . . .
Interest expense, net . . . . . . . . . . . . . . . . . . . . . . .
(Loss) earnings before taxes . . . . . . . . . . . . . .
Income tax (benefit) expense . . . . . . . . . . . . . . . .
Net (loss) income . . . . . . . . . . . . . . . . . . . . . .

(Loss) Earnings per common share:

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weighted average common shares (thousands):

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,303,702
104,812
1,408,514
442,549
404,472
61,860
433
18,567
—
(42,783)
7,445
(50,228)
(11,978)
(38,250)

(0.80)
(0.80)

48,013
48,013

$

$
$

1,395,339
111,578
1,506,917
527,726
423,880
65,865
57,748
7,233
654
(27,654)
9,780
(37,434)
(13,060)
(24,374) $

1,522,687
123,697
1,646,384
557,233
433,746
65,586
313,130
5,429
2,045
(262,703)
10,306
(273,009)
(20,443)
(252,566)

(0.52) $
(0.52) $

(5.40)
(5.40)

47,306
47,306

46,763
46,763

1,281,043
134,258
1,415,301
459,061
380,793
53,318
—
1,790
9,605
13,555
3,464
10,091
4,730
5,361

0.12
0.11

46,317
46,763

$

$
$

1,224,927
128,403
1,353,330
454,699
374,171
52,690
11,987
8,830
2,398
4,623
1,872
2,751
2,667
84

—
—

46,238
46,479

$

$
$

$

$
$

31

 
(In thousands of dollars,
 except for share and per share amounts)
OTHER OPERATING DATA:
Adjusted EBITDA (non-GAAP) (f). . . . . . . . . . . . .
Adjusted Earnings (non-GAAP) (f). . . . . . . . . . . . .
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . .

OTHER OPERATING DATA - STORE
COUNT:

Fiscal Year (a)

2020 (b)

2019 (c)

2018 (c)

2017 (c)

2016 (c)

$

$

$

42,159

(21,126)

36,192

$

$

$

104,942

25,412

46,420

$

$

$

126,760

56,949

42,809

$

$

$

78,268

12,347

34,670

$

$

$

80,528

15,462

50,790

Number of physical stores at period end . . . . . . . .

Number of virtual stores at period end. . . . . . . . . .

772

647

772

676

768

676

769

712

751

N/A

(In thousands of dollars,
 except for share and per share amounts)
BALANCE SHEET DATA
 (at period end):

Fiscal Year (a)

2020 (b)

2019 (c)

2018 (c)

2017 (c)

2016 (c)

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,156,432

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total stockholders' equity . . . . . . . . . . . . . . . . . . . .

$

$

$

$

738,681

75,000

99,700

417,751

$

$

$

$

$

946,180

495,552

100,000

33,500

450,628

$

$

$

$

$

1,039,211

$ 1,299,832

$ 1,071,683

571,248

100,000

96,400

467,963

$

$

$

$

586,124

100,000

59,600

713,708

$

$

$

$

363,297

—

—

708,386

(a)  Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. “Fiscal 2020” means 
the 53 weeks ended May 2, 2020, “Fiscal 2019” means the 52 weeks ended April 27, 2019, “Fiscal 2018” means the 52 weeks 
ended April 28, 2018, “Fiscal 2017” means the 52 weeks ended April 29, 2017, and “Fiscal 2016” means the 52 weeks ended 
April 30, 2016.

(b)  In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(c)  We acquired PaperRater on August 21, 2018. The consolidated financial statements for Fiscal 2019 include the financial 

results of PaperRater from the acquisition date, August 21, 2018, to April 27, 2019.

We acquired Student Brands, LLC on August 3, 2017. The consolidated financial statements for Fiscal 2018 include the 
financial results of Student Brands from the acquisition date, August 3, 2017, to April 28, 2018.

We acquired MBS Textbook Exchange, LLC on February 27, 2017. The consolidated financial statements for Fiscal 2017 
include the financial results of MBS from the acquisition date, February 27, 2017, to April 29, 2017.

We completed the legal separation (“Spin-Off”) from Barnes & Noble, Inc. on August 2, 2015 (the beginning of our second 
quarter of Fiscal 2016), at which time we began to operate as an independent publicly-traded company. 

(d)  For  additional  information,  see  Item  8.  Financial  Statements  and  Supplementary  Data  -  Note  2.  Summary  of  Significant 

Accounting Policies and Note 11. Supplementary Information.

(e)  Transaction costs are costs incurred for business development and acquisitions.

(f)  To supplement our results prepared in accordance with GAAP, we use the measure of Adjusted EBITDA and Adjusted Earnings, 
which are non-GAAP financial measures as defined by the Securities and Exchange Commission (the “SEC”). See Item 7. 
Management's Discussion and Analysis of Financial Condition and Results of Operations - Adjusted Earnings (non-GAAP) 
and - Adjusted EBITDA (non-GAAP).

32

 
 
Item 7.   MANAGMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS

Unless  the  context  otherwise  indicates,  references  to  “we,”  “us,”  “our”  and  “the  Company”  refer  to  Barnes &  Noble 
Education, Inc. or “BNED”, a Delaware corporation. References to “Barnes & Noble College” or “BNC” refer to our subsidiary 
Barnes & Noble College Booksellers, LLC. References to “MBS” refer to our subsidiary MBS Textbook Exchange, LLC. References 
to “Student Brands” refer to our subsidiary Student Brands, LLC. 

Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. “Fiscal 2020” means 
the 53 weeks ended May 2, 2020, “Fiscal 2019” means the 52 weeks ended April 27,2019, “Fiscal 2018” means the 52 weeks 
ended April 28, 2018, “Fiscal 2017” means the 52 weeks ended April 29, 2017, and “Fiscal 2016” means the 52 weeks ended 
April 30, 2016.

Overview

Description of business

Barnes & Noble Education, Inc. (“BNED”) is one of the largest contract operators of physical and virtual bookstores for 
college and university campuses and K-12 institutions across the United States. We are also one of the largest textbook wholesalers, 
inventory management hardware and software providers, and a leading provider of digital education solutions. We operate 1,419 
physical, virtual, and custom bookstores and serve more than 6 million students, delivering essential educational content and tools 
within a dynamic omni channel retail environment. Additionally, we offer direct-to-student products and services to help students 
study more effectively and improve academic performance.  

The strengths of our business include our ability to compete by developing new products and solutions to meet market needs, 
our large operating footprint with direct access to students and faculty, our well-established, deep relationships with academic 
partners and stable, long-term contracts and our well-recognized brands. We expect to continue to introduce scalable and advanced 
digital solutions focused largely on the student, expand our general merchandise e-commerce capabilities, increase market share 
with new accounts, and expand our strategic opportunities through acquisitions and partnerships. We expect general merchandise 
sales to continue to increase over the long term, as our product assortments continue to emphasize and reflect the changing consumer 
trends, and we evolve our presentation concepts and merchandising of products in stores and online, as we improve our e-commerce 
capabilities through investments we are making in new systems, processes and people. 

The BNC and MBS brands are virtually synonymous with innovation in bookselling and campus retail, and, we believe, are 
widely  recognized  and  respected  brands  in  the  United  States.  Our  large  college  footprint,  reputation,  and  credibility  in  the 
marketplace not only support our marketing efforts to universities, students, and faculty, but are also important for leading publishers 
who rely on us as one of their primary distribution channels, and for being a trusted source for students in our direct-to-student 
digital solutions business. 

For a discussion of our business, see Part I - Item 1. Business.

COVID-19 Business Impact and Other Recent Matters

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures.  
Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as a 
result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of our 
physical campus stores to protect the health and safety of our customers and employees.

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing 
free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students 
at our campuses that closed due to COVID-19. Our fiscal fourth quarter is historically a lower revenue quarter for our operations 
as it does not include a back-to-school rush period, however, we experienced a loss in revenue in our Retail segment associated 
with the cancellation of events that traditionally drive sales in the fourth quarter, including athletics events such as March Madness, 
as well as graduation events. 

To mitigate the impact of the business disruption, we have taken steps to significantly reduce costs, including furloughing the 
majority of our Retail workforce (effective April 2020). We developed and implemented plans to safely reopen our campus stores 
based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities 
in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or 
choosing to remain fully virtual in order to best protect students and faculty.

We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and 
drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 
2021. We  anticipate  meaningful  annualized  cost  savings  from  this  program,  the  majority  of  which  is  expected  to  be  realized 
beginning in Fiscal 2021. As a result, we currently expect to see the most significant impacts of COVID-19 on our business in the 

33

first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, 
university budgets, athletics and other areas that directly affect our business operations. 

In Fiscal 2020, we retained Morgan Stanley & Co. to serve as a financial advisor in connection with our review of strategic 
opportunities. The review is designed to accelerate the execution of customer-focused strategic initiatives and enhance value for 
our shareholders, including, but not limited to, continued execution of our current business plan, new partnerships, joint ventures 
and other potential opportunities. There can be no assurance that the review will result in a transaction or announcement of any 
kind. We have not set a timetable for the conclusion of the review.

Segments

We have three reportable segments: Retail, Wholesale and DSS. Additionally, unallocated shared-service costs, which include 
various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”. The following 
discussion provides information regarding the three segments.

Retail Segment

The Retail Segment operates 1,419 college, university, and K-12 school bookstores, comprised of 772 physical bookstores 
and 647 virtual bookstores. Our bookstores typically operate under agreements with the college, university, or K-12 schools to be 
the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The majority 
of the physical campus bookstores have school-branded e-commerce sites which we operate and which offer students access to 
affordable course materials and affinity products, including emblematic apparel and gifts. The Retail Segment also offers inclusive 
access programs, in which course materials, including e-content, are offered at a reduced price through a course materials fee, and 
delivered to students on or before the first day of class. Additionally, the Retail Segment offers a suite of digital content and services 
to colleges and universities, including a variety of open educational resource-based courseware.

Wholesale Segment

The Wholesale Segment is comprised of our wholesale textbook business and is one of the largest textbook wholesalers in the 
country. The Wholesale Segment centrally sources, sells, and distributes new and used textbooks to approximately 3,400 physical 
bookstores (including our Retail Segment's 772 physical bookstores) and sources and distributes new and used textbooks to our 
647 virtual bookstores. Additionally, the Wholesale Segment sells hardware and a software suite of applications that provides 
inventory management and point-of-sale solutions to approximately 400 college bookstores.

DSS Segment

The Digital Student Solutions ("DSS") Segment includes direct-to-student products and services to assist students to study 
more effectively and improve academic performance. The DSS Segment is comprised of the operations of Student Brands, LLC, 
a  leading  direct-to-student  subscription-based  writing  services  business,  and  bartleby,  a  direct-to-student  subscription-based 
offering providing textbook solutions, expert questions and answers, tutoring and test prep services. 

Corporate Services represents unallocated shared-service costs which include corporate level expenses and other governance 

functions, including executive functions, such as accounting, legal, treasury, information technology, and human resources. 

Seasonality

 Our business is highly seasonal. Our quarterly results also may fluctuate depending on the timing of the start of the various 
schools' semesters, as well as shifts in fiscal calendar dates. These shifts in timing may affect the comparability of our results 
across periods. Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. 

For certain of our retail operations, sales are generally highest in the second and third fiscal quarters, when students purchase 
and rent textbooks and other course materials for the typical academic year, and lowest in the first and fourth fiscal quarters. Sales 
attributable to our wholesale business are generally highest in our first, second and third quarters, as MBS sells textbooks and 
other  course  materials  for  retail  distribution.  Our  DSS  segment  sales  and  operating  profit  are  realized  relatively  consistently 
throughout the year.

Trends and Other Factors Affecting Our Business 

For a discussion of our trends and other factors affecting our business, see Part I - Item 1. Business.

Results of Operations

Elements of Results of Operations

Our  consolidated  financial  statements  reflect  our  consolidated  financial  position,  results  of  operations  and  cash  flows  in 

conformity with accounting principles generally accepted in the United States (“GAAP”).

34

Our sales are primarily derived from the sale of course materials, which include new, used and digital textbooks, and at college 
and university bookstores which we operate, we sell high margin general merchandise, including emblematic apparel and gifts, 
trade books, computer products, school and dorm supplies, convenience and café items and graduation products. Our rental income 
is primarily derived from the rental of physical textbooks. We also derive revenue from other sources, such as sales of inventory 
management, hardware and point-of-sale software, direct-to-student subscription-based services, and other services.

Our cost of sales primarily includes costs such as merchandise costs, textbook rental amortization, content development cost 
amortization,  warehouse  costs  related  to  inventory  management  and  order  fulfillment,  insurance,  certain  payroll  costs,  and 
management service agreement costs, including rent expense, related to our college and university contracts and other facility 
related expenses.  

Our  selling  and  administrative  expenses  consist  primarily  of  store  payroll  and  store  operating  expenses.  Selling  and 
administrative expenses also include stock-based compensation and general office expenses, such as merchandising, procurement, 
field support, finance and accounting, and operating costs related to our direct-to-student subscription-based services business. 
Shared-service costs such as human resources, legal, treasury, information technology, and various other corporate level expenses 
and other governance functions, are not allocated to any specific reporting segment and are recorded in Corporate Services as 
discussed in the Overview - Segments discussion above.

Basis of Consolidation

The results of operations reflected in our consolidated financial statements are presented on a consolidated basis. All material 

intercompany accounts and transactions have been eliminated in consolidation. 

The consolidated financial statements include acquisitions effective their respective acquisition date.

•  The consolidated financial statements for the 52 weeks ended April 27, 2019 include the financial results of PaperRater 

from the acquisition date, August 21, 2018, to April 27, 2019. 

•  The consolidated financial statements for the 52 weeks ended April 28, 2018 include the financial results of Student 

Brands from the acquisition date, August 3, 2017, to April 28, 2018.

Results of Operations - Summary

Dollars in thousands
Sales:

Product sales and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusted Earnings (non-GAAP) (b). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusted EBITDA (non-GAAP) (b)

Retail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wholesale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Eliminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended
May 2, 2020 (a)

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

$

$

$

$

$

$

$

$

$

$

1,671,200

179,863

1,851,063

(38,250)

(21,126)

36,227

21,567

3,409

(19,403)

359

$

$

$

$

$

1,838,760

195,883

2,034,643

(24,374)

25,412

89,094

35,018

6,169

(24,873)

(466)

1,984,472

219,145

2,203,617

(252,566)

56,949

101,242

40,849

7,559

(22,166)

(724)

Total Adjusted EBITDA (non-GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

42,159

$

104,942

$

126,760

(a)  In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(b)  Adjusted Earnings and Adjusted EBITDA are a non-GAAP financial measures. See Adjusted Earnings (non-GAAP) and Adjusted EBITDA 

(non-GAAP) discussion below.

35

 
The following table sets forth, for the periods indicated, the percentage relationship that certain items bear to total sales: 

Sales:

Product sales and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

90.3 %

90.4 %

90.1 %

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cost of sales:

Product and other cost of sales (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rental cost of sales (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selling and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation and amortization expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Impairment loss (non-cash) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restructuring and other charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transactions costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.7

100.0

78.0

58.3

76.1

23.9

21.9

3.3

—

1.0

—

9.6

100.0

75.9

57.0

74.1

25.9

20.8

3.2

2.8

0.4

—

9.9

100.0

76.7

56.4

74.7

25.3

19.7

3.0

14.2

0.2

0.1

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2.3 )%

(1.4 )%

(11.9)%

(a)   Represents the percentage these costs bear to the related sales, instead of total sales.

Results of Operations - 53 weeks ended May 2, 2020 compared with the 52 weeks ended April 27, 2019

Retail

Wholesale

DSS

Corporate
Services

Eliminations (b)

Total

53 weeks ended, May 2, 2020

1,533,029

$

198,353

$

23,661

$

— $

(83,843)

1,671,200

Dollars in thousands
Sales:

Product sales and other . . . $
Rental income . . . . . . . . . .

Total sales . . . . . . . . . .

Cost of sales:

Product and other cost of

sales . . . . . . . . . . . . . . .

Rental cost of sales . . . . . .

Total cost of sales . . . .

Gross profit . . . . . . . . . . . . . .

Selling and administrative

expenses . . . . . . . . . . . . . . .

Depreciation and

amortization expense . . . . .

179,863

1,712,892

1,224,798

104,812

1,329,610

383,282

—

198,353

158,548

—

158,548

39,805

347,869

18,238

47,099

5,963

—

23,661

4,348

—

4,348

19,313

19,172

8,670

—

—

—

—

—

—

19,403

128

359
Impairment loss (non-cash). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(19,531) $

(11,686) $

(8,529) $

15,604

$

Sub-Total: $

Restructuring and other 

charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(42,783)

36

—

179,863

(83,843)

1,851,063

(83,992)

1,303,702

—

104,812

(83,992)

1,408,514

149

442,549

(210)

404,472

—

61,860

(23,783)

433

18,567

—

Dollars in thousands
Sales:

Product sales and other . . . $
Rental income . . . . . . . . . .

Total sales . . . . . . . . . .

Cost of sales:

Product and other cost of

sales . . . . . . . . . . . . . . .

Rental cost of sales . . . . . .

Total cost of sales . . . .

Gross profit . . . . . . . . . . . . . .

Selling and administrative

expenses . . . . . . . . . . . . . . .

Depreciation and

amortization expense . . . . .

Retail

Wholesale

DSS (a)

Corporate
Services

Eliminations (b)

Total

52 weeks ended, April 27, 2019

1,693,125

$

223,374

$

21,339

$

— $

(99,078)

1,838,760

195,883

1,889,008

1,325,559

111,578

1,437,137

451,871

—

223,374

167,033

—

167,033

56,341

363,230

21,323

51,728

6,014

—

21,339

1,309

—

1,309

20,030

14,504

7,974

—

—

—

—

—

—

—

195,883

(99,078)

2,034,643

(98,562)

1,395,339

—

111,578

(98,562)

1,506,917

(516)

527,726

24,873

149

(50)

—

(466)
Impairment loss (non-cash). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(25,022) $

(2,448) $

29,004

36,913

$

$

Sub-Total: $

Restructuring and other 

charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

423,880

65,865

37,981

57,748

7,233

654

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(27,654)

(a)  We acquired PaperRater, LLC on August 21, 2018. The consolidated financial statements for the 52 weeks ended April 27, 
2019 include the financial results of PaperRater in the DSS Segment from the acquisition date, August 21, 2018, to April 27, 
2019.

(b)  For additional information related to the intercompany activities and eliminations, see Part II - Item 8. Financial Statements 

and Supplementary Data - Note 6. Acquisitions and Note 7. Segment Reporting. 

COVID-19 Business Impact

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures.  
Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as 
a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of 
our physical campus stores to protect the health and safety of our customers and employees.

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing 
free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students 
at our campuses that closed due to COVID-19. Our fiscal fourth quarter is historically a lower revenue quarter for our operations 
as it does not include a back-to-school rush period, however, we experienced a loss in revenue in our Retail segment associated 
with the cancellation of events that traditionally drive sales in the fourth quarter, including athletics events such as March Madness, 
as well as graduation events. 

To mitigate the impact of the business disruption, we have taken steps to significantly reduce costs, including furloughing the 
majority of our Retail workforce (effective April 2020). We developed and implemented plans to safely reopen our campus stores 
based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities 
in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or 
choosing to remain fully virtual in order to best protect students and faculty.

We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and 
drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 
2021. We anticipate meaningful annualized cost savings from this program, the majority of which is expected to be realized 
beginning in Fiscal 2021. As a result, we currently expect to see the most significant impacts of COVID-19 on our business in the 
first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, 
university budgets, athletics and other areas that directly affect our business operations. 

37

Sales

The following table summarizes our sales:

Dollars in thousands
Product sales and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

1,671,200

179,863

1,838,760

195,883

Total Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,851,063

$

2,034,643

%

(9.1)%

(8.2)%

(9.0)%

Our total sales decreased by $183.6 million, or 9.0%, to $1,851.1 million during the 53 weeks ended May 2, 2020 from 

$2,034.6 million during the 52 weeks ended April 27, 2019. The components of the variances are reflected in the table below. 

Sales variances

53 weeks ended

Dollars in millions
Retail Sales

New stores. . . . . . . . . . . . . . . . .
Closed stores . . . . . . . . . . . . . . .
Comparable stores (a) . . . . . . . . .
Textbook rental deferral . . . . . .
Service revenue (b) . . . . . . . . . . .
Other (c) . . . . . . . . . . . . . . . . . . .
Retail Sales subtotal: . . . . . . . . . . .
Wholesale Sales . . . . . . . . . . . . . . .
DSS Sales. . . . . . . . . . . . . . . . . . . .
Eliminations (d) . . . . . . . . . . . . . . . .
Total sales variance

$

$
$
$
$
$

May 2,
 2020

68.0
(60.2)
(177.2)
4.3
(7.8)
(3.2)
(176.1)
(25.0)
2.3
15.2
(183.6)

(a)  Comparable store sales includes sales from physical stores that have been open for an entire fiscal year period and virtual 
store sales for the period, does not include sales from closed stores for all periods presented, and digital agency sales are 
included on a gross basis. 

(b)  Service revenue includes Promoversity, brand partnerships, shipping and handling, digital content, software, services, and 

revenue from other programs.

(c)  Other includes inventory liquidation sales to third parties, marketplace sales and certain accounting adjusting items related 

to return reserves, and other deferred items.

(d)  Eliminates Wholesale sales and service fees to Retail and Retail commissions earned from Wholesale. See Part II - Item 8. 
Financial Statements and Supplementary Data - Note 7. Segment Reporting for a discussion of intercompany activities and 
eliminations.

Retail 

Retail total sales decreased by $176.1 million, or 9.3%, to $1,712.9 million during the 53 weeks ended May 2, 2020 from 
$1,889.0 million during the 52 weeks ended April 27, 2019. Retail added 121 new stores and closed 150 stores (not including 
temporary store closings due to COVID-19) during the 53 weeks ended May 2, 2020, ending the period with a total of 1,419 stores.

Number of stores at beginning of period. .

Opened. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Number of stores at end of period . . . . . . .

Fiscal 2020

Fiscal 2019

Physical

Virtual

Physical

Virtual

676

71

100

647

768

35

31

772

676

33

33

676

772

50

50

772

38

 
Product and other sales for Retail decreased by $160.1 million, or 9.5%, to $1,533.0 million during the 53 weeks ended May 
2, 2020 from $1,693.1 million during the 52 weeks ended April 27, 2019. Product and other sales are impacted by comparable 
store sales (as noted in the chart below), new store openings and store closings, as well as the impact from temporary store closings 
related to COVID-19. Textbook (Course Materials) revenue for Retail decreased primarily due to lower new and used textbook 
and other course materials sales, while First Day, digital and eTextbook revenue increased. General merchandise sales for Retail 
decreased primarily due to lower emblematic apparel sales (as many athletic events were canceled due to COVID-19), lower 
supply product sales and lower graduation product sales (primarily due to COVID-19 related campus closures). We have made 
continued progress in the development of our next generation e-commerce platform, which is launching in Fiscal 2021 to deliver 
increased high-margin general merchandise sales.

Rental income for Retail decreased by $16.0 million, or 8.2%, to $179.9 million during the 53 weeks ended May 2, 2020 from 
$195.9 million during the 52 weeks ended April 27, 2019. Rental income is impacted by comparable store sales, new store openings 
and  store  closings. The  decrease  in  rental  income  is  primarily  due  to  decreased  rental  activity  impacted  by  increased  digital 
offerings.

Comparable store sales for Retail decreased for the 53 week sales period. Comparable store sales were impacted primarily 
by COVID-19 related campus store closures, a shift to lower cost options and more affordable solutions, including digital offerings, 
increased consumer purchases directly from publishers and other online providers, lower general merchandise sales (including 
graduation products and logo products for athletic events) and lower student enrollment, specifically in two-year community 
colleges. These decreases were partially offset by increased First Day, digital and eTextbook revenue. Comparable store sales 
variances for Retail by category for the 53 week period is as follows:

Comparable Store Sales variances for Retail

Dollars in millions
Textbooks (Course Materials) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Merchandise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Trade Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Comparable Store Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended

May 2, 2020

$

$

(93.8)

(68.0)

(9.4)

(171.2)

(8.4)%

(11.9)%

(22.3)%

(9.9)%

Wholesale 

Wholesale sales decreased by $25.0 million, or 11.2%, to $198.4 million during the 53 weeks ended May 2, 2020 from $223.4 
million during the 52 weeks ended April 27, 2019. The decrease is driven primarily due to a decrease in customer demand resulting 
from a shift in buying patterns from physical textbooks to digital products and lower demand due to COVID-19 related campus 
store closures at our Retail Segment and other third-party clients. 

DSS

DSS total sales increased by $2.3 million, or 10.9%, to $23.7 million during the 53 weeks ended May 2, 2020 from $21.3 
million during the 52 weeks ended April 27, 2019, primarily due to higher bartleby subscription sales, which were partially offset 
by lower Student Brands sales.

Cost of Sales and Gross Margin

Our cost of sales increased as a percentage of sales to 76.1% during the 53 weeks ended May 2, 2020 compared to 74.1% 
during the 52 weeks ended April 27, 2019. Our gross margin decreased by $85.2 million, or 16.1%, to $442.5 million, or 23.9% 
of sales, during the 53 weeks ended May 2, 2020 from $527.7 million, or 25.9% of sales, during the 52 weeks ended April 27, 
2019. During the 53 weeks ended May 2, 2020, gross margin as a percentage of sales decreased to 23.9% from 25.9% or 200 basis 
points primarily due to the items discussed below for each segment.

Retail 

The following table summarizes the Retail cost of sales: 

Dollars in thousands
Product and other cost of sales . . . . . . . . . . . . . . . . . .
Rental cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Cost of Sales . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

53 weeks ended

52 weeks ended

May 2,
 2020
1,224,798
104,812
1,329,610

% of
Related Sales
79.9%
58.3%
77.6%

April 27,
 2019
1,325,559
111,578
1,437,137

$

$

% of
Related Sales
78.3%
57.0%
76.1%

39

 
The following table summarizes the Retail gross margin:

Dollars in thousands
Product and other gross margin . . . . . . . . . . . . . . . . .

Rental gross margin . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended

52 weeks ended

May 2,
 2020

% of
Related Sales

April 27,
 2019

% of
Related Sales

$

$

308,231

75,051

383,282

20.1%

41.7%

22.4%

$

$

367,566

84,305

451,871

21.7%

43.0%

23.9%

For the 53 weeks ended May 2, 2020, the Retail gross margin as a percentage of sales decreased as discussed below: 

•  Product and other gross margin decreased (160 basis points), driven primarily by lower margin rates due to higher markdowns 
(135 basis points), higher costs related to our college and university contracts (75 basis points) resulting from contract 
renewals  and  new  store  contracts,  and  an  unfavorable  sales  mix  (10  basis  points)  due  to  lower  high-margin  general 
merchandise sales, partially offset by improvements in shrink rates (60 basis points).

•  Rental gross margin decreased (130 basis points), driven primarily by higher costs related to our college and university 
contracts (210 basis points) resulting from contract renewals and new store contracts, partially offset by a favorable rental 
mix (50 basis points) and higher rental margin rates (25 basis points). 

Wholesale 

The cost of sales and gross margin for Wholesale were $158.5 million, or 79.9% of sales, and $39.8 million, or 20.1% of 
sales, respectively, during the 53 weeks ended May 2, 2020. The cost of sales and gross margin for Wholesale were $167.0 million, 
or 74.8% of sales, and $56.3 million, or 25.2% of sales, respectively, during the 52 weeks ended April 27, 2019. The gross margin 
decreased to 20.1% during the 53 weeks ended May 2, 2020 from 25.2% during the 52 weeks ended April 27, 2019. The decrease 
was primarily due to an unfavorable sales mix (higher priced inventory sold) and higher inventory markdowns.

DSS

Gross margin for the DSS segment was $19.3 million, or 81.6% of sales, during the 53 weeks ended May 2, 2020 and $20.0 
million, or 93.9% of sales, during the 52 weeks ended April 27, 2019.  The decrease in gross margin was primarily due to the 
amortization of content development costs of $4.1 million during the 53 weeks ended May 2, 2020 compared to $1.1 million 
during the 52 weeks ended April 27, 2019 for bartleby textbook solutions which was launched in the latter half of Fiscal 2019.

Intercompany Eliminations

During the 53 weeks ended May 2, 2020 and 52 weeks ended April 27, 2019, sales eliminations were $83.9 million and $99.1 
million, respectively. These sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail 
and the elimination of Retail commissions earned from Wholesale. 

During the 53 weeks ended May 2, 2020 and 52 weeks ended April 27, 2019, the cost of sales eliminations were $84.0 million 
and $98.6 million, respectively.  These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail 
inventory that was purchased from Wholesale in a prior period that was subsequently sold to external customers during the current 
period and the elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the 
elimination of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the 
current period.

The $0.1 million and $(0.5) million of gross margin elimination reflects the net impact of the sales eliminations and cost of 
sales eliminations during the 53 weeks ended May 2, 2020 and 52 weeks ended April 27, 2019, respectively. The gross margin 
eliminations reflect the net impact of the sales eliminations and cost of sales eliminations during the above mentioned reporting 
periods. 

Selling and Administrative Expenses 

Dollars in thousands
Selling and Administrative Expenses . . . . . . . . . . . . .

53 weeks ended

52 weeks ended

May 2,
 2020

$

404,472

% of
Sales
21.9%

April 27,
 2019

$

423,880

% of
Sales
20.8%

During the 53 weeks ended May 2, 2020, selling and administrative expenses decreased by $19.4 million, or 4.6%, to $404.5 

million from $423.9 million during the 52 weeks ended April 27, 2019. The variances by segment are as follows:

40

 
 
Retail

For Retail, selling and administrative expenses decreased by $15.4 million, or 4.2%, to $347.9 million during the 53 weeks 
ended May 2, 2020 from $363.2 million during the 52 weeks ended April 27, 2019. This decrease was primarily due to a $17.7 
million decrease in stores payroll and operating expenses, including comparable stores, virtual stores and new/closed stores payroll 
and operating expenses, partially offset by an increase of $1.2 million in corporate payroll and infrastructure costs and a $1.1 
million increase in product development costs and digital operations costs.

Wholesale 

For Wholesale, selling and administrative expenses decreased by $3.1 million, or 14.5%, to $18.2 million during the 53 weeks 
ended May 2, 2020 from $21.3 million during the 52 weeks ended April 27, 2019. The decrease in selling and administrative 
expenses was primarily driven by lower payroll and operating costs.

DSS 

For DSS, selling and administrative expenses increased by $4.7 million to $19.2 million during the 53 weeks ended May 2, 
2020 from $14.5 million during the 52 weeks ended April 27, 2019. The increase in costs was primarily driven by higher payroll 
and professional fees related to developing, marketing and selling our student success hub on bartleby which launched during the 
latter half of Fiscal 2019.

Corporate Services

Corporate Services' selling and administrative expenses decreased by $5.5 million, or 22.0%, to $19.4 million during the 53 
weeks ended May 2, 2020 from $24.9 million during the 52 weeks ended April 27, 2019.  The decrease was primarily due to lower 
compensation-related expense and lower operating expenses.

Depreciation and Amortization Expense

Dollars in thousands
Depreciation and Amortization Expense . . . . . . . . . .

53 weeks ended

52 weeks ended

May 2,
 2020

$

61,860

% of
Sales
3.3%

April 27,
 2019

$

65,865

% of
Sales
3.2%

Depreciation and amortization expense decreased by $4.0 million, or 6.1%, to $61.9 million during the 53 weeks ended May 2, 
2020 from $65.9 million during the 52 weeks ended April 27, 2019. The decrease was primarily attributable to lower depreciation 
related to closed stores and lower capital expenditures. 

Impairment loss (non-cash) 

During the 53 weeks ended May 2, 2020, we recognized an impairment loss (non-cash) of $0.4 million in the Retail segment 
related to net capitalized development costs for a project which are not recoverable. During the 52 weeks ended April 27, 2019, 
we recorded an impairment loss (non-cash) of $57.8 million, related to $49.3 million of goodwill and $8.5 million of long-lived 
assets. For information, see Part II - Item 8. Financial Statements and Supplementary Data - Note 2. Summary of Significant 
Accounting Policies.

Restructuring and other charges

During the 53 weeks ended May 2, 2020, we recognized restructuring and other charges totaling $18.6 million comprised 
primarily of $12.7 million for severance and other employee termination and benefit costs associated with several management 
changes,  the  elimination  of  various  positions  as  part  of  cost  reduction  objectives,  and  professional  service  costs  for  process 
improvements, $2.8 million for professional service costs for shareholder activist activities, $2.7 million in an actuarial loss related 
to a frozen retirement benefit plan (non-cash), and $0.6 million for a store level asset impairment charge, offset by $0.2 million 
related to reduction of liabilities for a facility closure.

During the 52 weeks ended April 27, 2019, we recognized restructuring and other charges totaling $7.2 million comprised of 
$4.6 million for severance and transition payments related to senior management changes, other employee termination and benefit 
costs, and other charges totaling approximately $2.6 million, primarily comprised of $2.3 million in an actuarial loss related to a 
frozen retirement benefit plan (non-cash), $0.2 million related to additional liabilities for a facility closure, and a write-off of $0.1 
million of existing unamortized debt issuance costs.

Transaction Costs

Transaction  costs  were  $0.7  million  during  the  52  weeks  ended April 27,  2019. We  incur  transaction  costs  for  business 
development and acquisitions. For additional information related to our recent acquisitions, see Part II - Item 8. Financial Statements 
and Supplementary Data - Note 6. Acquisitions. 

41

 
Operating Loss

Dollars in thousands
Operating Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended

52 weeks ended

May 2,
 2020

$

(42,783)

% of
Sales
(2.3)%

April 27,
 2019

$

(27,654)

% of
Sales
(1.4)%

Our operating loss was $(42.8) million during the 53 weeks ended May 2, 2020 compared to operating loss of $(27.7) million 

during the 52 weeks ended April 27, 2019. This decrease was due to the matters discussed above. 

For the 53 weeks ended May 2, 2020, excluding the $18.6 million of restructuring and other charges and the $0.4 million 

impairment loss, all discussed above, operating loss was $(23.8) million (or (1.3)% of sales). 

For the 52 weeks ended April 27, 2019, excluding the $57.8 million impairment loss, the $7.2 million restructuring and other 

charges, and the transaction costs of $0.7 million, all discussed above, operating income was $38.0 million (or 1.9% of sales). 

Interest Expense, Net

Dollars in thousands
Interest Expense, Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

7,445

$

9,780

Net interest expense decreased by $2.4 million to $7.4 million during the 53 weeks ended May 2, 2020 from $9.8 million 

during the 52 weeks ended April 27, 2019 primarily due to lower average borrowings. 

Income Tax Benefit

Dollars in thousands
Income Tax Benefit . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended

52 weeks ended

April 27,
 2019

$

(11,978)

Effective Rate
23.8%

April 27,
 2019

$

(13,060)

Effective Rate
34.9%

We recorded an income tax benefit of $(12.0) million on a pre-tax loss of $(50.2) million during the 53 weeks ended May 2, 
2020, which represented an effective income tax rate of 23.8% and an income tax benefit of $(13.1) million on a pre-tax loss of 
$(37.4) million during the 52 weeks ended April 27, 2019, which represented an effective income tax rate of 34.9%.

The effective tax rate for the 53 weeks ended May 2, 2020 is significantly lower as compared to the comparable prior year 

period due to various permanent differences and the impact of the Tax Cuts and Jobs Act recorded in Fiscal 2019.

Impact of U.S. Tax Reform 
The Tax Cuts and Jobs Act (the “Act”) was enacted on December 22, 2017. The Act reduces the U.S. federal corporate income 
tax rate from 35% to 21% and requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that 
were previously tax deferred, among other provisions. In accordance with SAB 118, “Income Tax Accounting Implications of the 
Tax Cuts and Jobs Act” (SAB 118), we completed our accounting for the tax effects of the enactment of the Act within the provisional 
period as of April 27, 2019. We recorded measurement period adjustments during Fiscal 2019 to reduce our net deferred tax liability 
by $3.9 million, which primarily relates to the acceleration of certain deductions as permitted by the U.S. tax code. The most 
significant impact of the legislation for the Company was a $20.4 million reduction of the value of our net deferred (which represents 
future tax liabilities) and long-term tax liabilities as a result of lowering the U.S. corporate income tax rate from 35% to 21%, 
which was recorded in Fiscal 2018. We also recorded a liability associated with the one-time transition tax. This amount is not 
material.
Net Loss 

Dollars in thousands
Net Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

$

(38,250) $

(24,374)

As a result of the factors discussed above, we reported net loss of $(38.3) million during the 53 weeks ended May 2, 2020, 
compared with net loss of $(24.4) million during the 52 weeks ended April 27, 2019. Adjusted Earnings (non-GAAP) is $(21.1) 
million during the 53 weeks ended May 2, 2020, compared with $25.4 million during the 52 weeks ended April 27, 2019.  See 
Adjusted Earnings (non-GAAP) discussion below.

42

 
Results of Operations - 52 weeks ended April 27, 2019 compared with the 52 weeks ended April 28, 2018

Dollars in thousands
Sales:

Product sales and other . . . $
Rental income . . . . . . . . . .

Total sales . . . . . . . . . .

Cost of sales:

Product and other cost of

sales . . . . . . . . . . . . . . .

Rental cost of sales . . . . . .

Total cost of sales . . . .

Gross profit . . . . . . . . . . . . . .

Selling and administrative

expenses . . . . . . . . . . . . . . .

Depreciation and

amortization expense . . . . .

Retail

Wholesale

DSS (a)

Corporate
Services

Eliminations (b)

Total

52 weeks ended, April 27, 2019

1,693,125

$

223,374

$

21,339

$

— $

(99,078)

1,838,760

195,883

1,889,008

1,325,559

111,578

1,437,137

451,871

—

223,374

167,033

—

167,033

56,341

363,230

21,323

51,728

6,014

—

21,339

1,309

—

1,309

20,030

14,504

7,974

—

—

—

—

—

—

—

195,883

(99,078)

2,034,643

(98,562)

1,395,339

—

111,578

(98,562)

1,506,917

(516)

527,726

24,873

149

(50)

—

(466)
Impairment loss (non-cash). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(25,022) $

(2,448) $

36,913

29,004

$

$

Sub-Total: $

Restructuring and other 

charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

423,880

65,865

37,981

57,748

7,233

654

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(27,654)

Dollars in thousands
Sales:

Product sales and other . . . $
Rental income . . . . . . . . . .

Total sales . . . . . . . . . .

Cost of sales:

Product and other cost of

sales . . . . . . . . . . . . . . .

Rental cost of sales . . . . . .

Total cost of sales . . . .

Gross profit . . . . . . . . . . . . . .

Selling and administrative

expenses . . . . . . . . . . . . . . .

Depreciation and

amortization expense . . . . .

Retail

Wholesale

DSS (a)

Corporate
Services

Eliminations (b)

Total

52 weeks ended, April 28, 2018

1,805,396

$

258,369

$

15,762

$

— $

(95,055)

1,984,472

219,145

2,024,541

1,418,618

123,697

1,542,315

482,226

—

258,369

198,041

—

198,041

60,328

380,984

22,752

53,955

6,188

—

15,762

359

—

359

15,403

7,844

5,253

—

—

—

—

—

—

—

219,145

(95,055)

2,203,617

(94,331)

1,522,687

—

123,697

(94,331)

1,646,384

(724)

557,233

22,166

190

—

—

(724)
Impairment loss (non-cash). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(22,356) $

47,287

31,388

2,306

$

$

$

Sub-Total: $

Restructuring and other 
charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

433,746

65,586

57,901

313,130

5,429

2,045

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(262,703)

43

(a)  We acquired PaperRater, LLC on August 21, 2018. The consolidated financial statements for the 52 weeks ended April 27, 
2019 include the financial results of PaperRater in the DSS Segment from the acquisition date, August 21, 2018, to April 27, 
2019.

  We acquired Student Brands, LLC on August 3, 2017. The consolidated financial statements for the 52 weeks ended April 
28, 2018 include the financial results of Student Brands in the DSS Segment from the acquisition date, August 3, 2017, to 
April 28, 2018.

(b)  For additional information related to the intercompany activities and eliminations, see Part II - Item 8. Financial Statements 

and Supplementary Data - Note 6. Acquisitions and Note 7. Segment Reporting. 

Sales

The following table summarizes our sales for the 52 weeks ended April 27, 2019 and April 28, 2018:

Dollars in thousands
Product sales and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

April 27,
 2019

1,838,760

195,883

52 weeks ended

April 28,
 2018

1,984,472

219,145

Total Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

2,034,643

$

2,203,617

%

(7.3)%

(10.6)%

(7.7)%

Our total sales decreased by $169.0 million, or 7.7%, to $2,034.6 million during the 52 weeks ended April 27, 2019 from 

$2,203.6 million during the 52 weeks ended April 28, 2018. The components of the variances are reflected in the table below. 

Sales variances

Dollars in millions
Retail Sales

New stores. . . . . . . . . . . . . . . . .
Closed stores . . . . . . . . . . . . . . .
Comparable stores (a) . . . . . . . . .
Textbook rental deferral . . . . . .
Service revenue (b) . . . . . . . . . . .
Other (c) . . . . . . . . . . . . . . . . . . .
Retail Sales subtotal: . . . . . . . . . . .
Wholesale Sales . . . . . . . . . . . . . . .
DSS Sales (d). . . . . . . . . . . . . . . . . .
Eliminations (e) . . . . . . . . . . . . . . . .
Total sales variance

$

$
$
$
$
$

52 weeks ended

April 29,
 2019

54.2
(83.2)
(103.1)
0.2
(4.1)
0.4
(135.6)
(35.0)
5.6
(4.0)
(169.0)

(a)  Comparable store sales includes sales from physical stores that have been open for an entire fiscal year period and virtual 
store sales for the period, does not include sales from closed stores for all periods presented, and digital agency sales are 
included on a gross basis. 

(b)  Service revenue includes Promoversity, brand partnerships, shipping and handling, digital content, software, services, and 

revenue from other programs.

(c)  Other includes inventory liquidation sales to third parties, marketplace sales and certain accounting adjusting items related 

to return reserves, and other deferred items.

(d)  DSS revenue includes Student Brands subscription-based writing services business, which we acquired on August 3, 2017. 
The consolidated financial statements for the 52 weeks ended April 27, 2019 include the financial results of Student Brands 
in the DSS segment and the consolidated financial statements for the 52 weeks ended April 28, 2018 include the financial results 
of Student Brands from the date of acquisition on August 3, 2017. 

(e)  Eliminates Wholesale sales and service fees to Retail and Retail commissions earned from Wholesale. See Part II - Item 8. 
Financial Statements and Supplementary Data - Note 7. Segment Reporting for a discussion of intercompany activities and 
eliminations.

44

 
Retail 

Retail total sales decreased by $135.6 million, or 6.7%, to $1,889.0 million during the 52 weeks ended April 27, 2019 from 
$2,024.6 million during the 52 weeks ended April 28, 2018. Retail added 68 new stores and closed 64 stores during the 52 weeks 
ended April 27, 2019, ending the period with a total of 1,448 stores.

Number of stores at beginning of period. .

Opened. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Number of stores at end of period . . . . . . .

Fiscal 2019

Fiscal 2018

Physical

Virtual

Physical

Virtual

768

35

31

772

676

33

33

676

769

33

34

768

712

21

57

676

Product and other sales for Retail for the 52 weeks ended April 27, 2019 decreased by $112.3 million, or 6.2% to $1,693.1 
million from $1,805.4 million. Product and other sales are impacted by comparable store sales (as noted in the chart below), new 
store openings and store closings. Textbook (Course Materials) revenue for Retail for the 52 weeks ended April 27, 2019 decreased 
primarily due to lower new and used textbook and other course materials sales, while digital and eTextbook revenue increased. 
General merchandise sales for Retail increased for the 52 weeks ended April 27, 2019 primarily due to higher emblematic apparel, 
graduation, and computer products sales.

Rental income for Retail for the 52 weeks ended April 27, 2019 decreased by $23.3 million, or 10.6% to $195.9 million from 
$219.2 million. Rental income is impacted by comparable store sales, new store openings and store closings. The decrease in rental 
income for the 52 weeks ended April 28, 2018 is due to decreased rental activity impacted by increased digital offerings.

Comparable store sales for Retail decreased for the 52 weeks ended April 27, 2019 and were impacted primarily by a shift to 
lower cost options and more affordable solutions, including digital offerings, increased consumer purchases directly from publishers 
and other online providers, and lower student enrollment, specifically in two-year community colleges. These decreases were 
partially offset by improved general merchandise sales. Comparable store sales variances for Retail by category for the 52 week 
periods are as follows:

Comparable Store Sales variances for Retail

Dollars in millions
Textbooks (Course Materials) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

General Merchandise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Trade Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Comparable Store Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52 weeks ended

April 27, 2019

$

$

(97.9)

8.7

(3.8)

(93.0)

(8.0)%

1.5 %

(8.2)%

(5.1)%

Wholesale 

Wholesale sales decreased by $35.0 million, or 13.5%, to $223.4 million during the 52 weeks ended April 27, 2019 from 

$258.4 million during the 52 weeks ended April 28, 2018, primarily due to lower demand.

DSS

DSS total sales increased by $5.6 million, or 35.4%, to $21.3 million during the 52 weeks ended April 27, 2019 from $15.7 
million during the 52 weeks ended April 28, 2018, primarily due to the acquisition of Student Brands on August 3, 2017 and 
PaperRater on August 21, 2018.

Cost of Sales and Gross Margin

Our cost of sales decreased as a percentage of sales to 74.1% during the 52 weeks ended April 27, 2019 compared to 74.7% 
during the 52 weeks ended April 28, 2018. Our gross margin decreased by $29.5 million, or 5.3%, to $527.7 million, or 25.9% of 
sales, during the 52 weeks ended April 27, 2019 from $557.2 million, or 25.3% of sales, during the 52 weeks ended April 28, 2018.  
During the 52 weeks ended April 27, 2019, gross margin as a percentage of sales increased to 25.9% from 25.3% or 60 basis points 
primarily due to the items discussed below for each segment.

45

 
Retail 

The following table summarizes the Retail cost of sales for the 52 weeks ended April 27, 2019 and April 28, 2018: 

Dollars in thousands
Product and other cost of sales . . . . . . . . . . . . . . . . . .
Rental cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Cost of Sales . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

52 weeks ended

52 weeks ended

April 27,
 2019
1,325,559
111,578
1,437,137

% of
Related Sales
78.3%
57.0%
76.1%

April 28,
 2018
1,418,618
123,697
1,542,315

$

$

% of
Related Sales
78.6%
56.4%
76.2%

The following table summarizes the Retail gross margin for the 52 weeks ended April 27, 2019 and April 28, 2018:

Dollars in thousands
Product and other gross margin . . . . . . . . . . . . . . . . .

Rental gross margin . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52 weeks ended

52 weeks ended

April 27,
 2019

% of
Related Sales

April 28,
 2018

% of
Related Sales

$

$

367,566

84,305

451,871

21.7%

43.0%

23.9%

$

$

386,778

95,448

482,226

21.4%

43.6%

23.8%

For the 52 weeks ended April 27, 2019, the Retail gross margin as a percentage of sales increased as discussed below: 

•  Product and other gross margin increased (30 basis points), driven primarily by a favorable sales mix (105 basis points), 
partially offset by higher costs related to our college and university contracts (50 basis points) resulting from contract 
renewals and new store contracts and lower course material margin rates (30 basis points).

•  Rental gross margin decreased (60 basis points), driven primarily by higher costs related to our college and university 
contracts (125 basis points) resulting from contract renewals and new store contracts, and an unfavorable rental mix (25 
basis points), partially offset by higher rental margin rates (90 basis points). 

Wholesale 

The cost of sales and gross margin for Wholesale were $167.0 million, or 74.8% of sales, and $56.3 million, or 25.2% of 
sales, respectively, during the 52 weeks ended April 27, 2019. The cost of sales and gross margin for Wholesale were $198.0 
million, or 76.7% of sales, and $60.3 million, or 23.3% of sales, respectively, during the 52 weeks ended April 28, 2018. For the 
52 weeks ended April 28, 2018, the margin was impacted by incremental cost of sales of $3.3 million related to recording wholesale 
inventory at fair value as of the acquisition date. Excluding the $3.3 million inventory fair value amortization, cost of sales and 
gross margin for Wholesale was $194.7 million or 75.4% of sales and $63.6 million or 24.6% of sales, respectively, during the 52 
weeks ended April 28, 2018. The gross margin increased to 25.2% during the 52 weeks ended April 27, 2019 from 24.6% (excluding 
the $3.3 million inventory fair value amortization) during the 52 weeks ended April 28, 2018. The increase was primarily due to 
improved sales mix resulting in higher margin rates.

DSS

Gross margin for the DSS segment was $20.0 million, or 93.9% of sales, during the 52 weeks ended April 27, 2019 and $15.4 
million, or 97.7% of sales, during the 52 weeks ended April 28, 2018. The increase in gross margin dollars was driven primarily 
by high margin Student Brands and PaperRater subscription service revenue earned. The lower gross margin rate is primarily due 
to the amortization of content development costs for bartleby.com textbook solutions which was launched in Fiscal 2019.

Intercompany Eliminations

During the 52 weeks ended April 27, 2019 and April 28, 2018, sales eliminations were $99.1 million and $95.1 million, 
respectively. These sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the 
elimination of Retail commissions earned from Wholesale. 

During the 52 weeks ended April 27, 2019 and April 28, 2018, the cost of sales eliminations were $98.6 million and $94.3 
million, respectively.  These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail inventory 
that was purchased from Wholesale in a prior period that was subsequently sold to external customers during the current period 
and the elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the elimination 
of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the current period. 

The $0.5 million and $0.7 million of gross margin elimination reflects the net impact of the sales eliminations and cost of 
sales eliminations during the 52 weeks ended April 27, 2019 and April 28, 2018, respectively. The gross margin eliminations reflect 
the net impact of the sales eliminations and cost of sales eliminations during the above mentioned reporting periods. 

46

 
 
Selling and Administrative Expenses 

Dollars in thousands
Selling and Administrative Expenses . . . . . . . . . . . . .

52 weeks ended

52 weeks ended

April 27,
 2019

$

423,880

% of
Sales
20.8%

April 28,
 2018

$

433,746

% of
Sales
19.7%

During the 52 weeks ended April 27, 2019, selling and administrative expenses decreased by $9.9 million, or 2.3%, to $423.9 

million from $433.8 million during the 52 weeks ended April 28, 2018. The variances by segment are as follows:

Retail 

For Retail, selling and administrative expenses decreased by $17.8 million, or 4.7%, to $363.2 million during the 52 weeks 
ended April 27, 2019 from $381.0 million during the 52 weeks ended April 28, 2018. The decrease was primarily due to a decrease 
of $6.8 million in physical stores payroll and operating expenses including comparable stores and new/closed stores payroll and 
operating expenses, a decrease of $5.3 million in LoudCloud digital operations, a decrease of $2.9 million in home office payroll 
and infrastructure costs, a $2.1 million decrease in virtual store payroll and operating expenses, and a decrease of $0.7 million due 
to lower stock-based compensation primarily due to forfeiture of stock-based compensation resulting from the BNC President 
retirement in the current year and position eliminations. 

Wholesale 

For Wholesale, selling and administrative expenses decreased by $1.4 million, or 6.3%, to $21.3 million during the 52 weeks 
ended April 27, 2019 from $22.7 million during the 52 weeks ended April 28, 2018. The decrease in selling and administrative 
expenses was primarily driven by lower expenses related to payroll and professional fees, partially offset by higher medical benefit 
expenses.

DSS 

For DSS, selling and administrative expenses increased by $6.7 million to $14.5 million during the 52 weeks ended April 27, 
2019 from $7.8 million during the 52 weeks ended April 28, 2018. The increase in costs was primarily due to the acquisition of 
Student Brands on August 3, 2017 and increased payroll, advertising and professional fees related to developing our student success 
hub on bartleby.com.

Corporate Services

Corporate Services' selling and administrative expenses increased by $2.7 million, or 12.2%, to $24.9 million during the 52 
weeks ended April 27, 2019 from $22.2 million during the 52 weeks ended April 28, 2018. The increase was primarily due to 
higher payroll and stock-based compensation expenses compared to prior year (which included lower bonus expense and forfeitures 
of stock-based compensation resulting from the CEO resignation in the prior year), and higher professional fees, partially offset 
by lower expenses related to legal and insurance. 

Depreciation and Amortization Expense

Dollars in thousands
Depreciation and Amortization Expense . . . . . . . . . .

52 weeks ended

52 weeks ended

April 27,
 2019

$

65,865

% of
Sales
3.2%

April 28,
 2018

$

65,586

% of
Sales
3.0%

Depreciation and amortization expense increased by $0.3 million, or 0.4%, to $65.9 million during the 52 weeks ended April 
27, 2019 from $65.6 million during the 52 weeks ended April 28, 2018. This increase was primarily attributable to incremental 
depreciation and amortization expense associated with the property and equipment and identified intangibles recorded at fair value 
as of the acquisition date for Student Brands (August 3, 2017),  incremental amortization expense resulting from the acquisition 
of identified intangibles recorded at fair value as of the acquisition date for PaperRater (August 21, 2018), and additional capital 
expenditures, offset by lower depreciation related to closed stores.

Impairment loss (non-cash) 

During the 52 weeks ended April 27, 2019, we recorded an impairment loss (non-cash) of $57.8 million, related to $49.3 
million of goodwill and $8.5 million of long-lived assets. During the 52 weeks ended April 28, 2018, we recorded an impairment 
loss (non-cash) of $313.1 million related to goodwill.  For information, see Part II - Item 8. Financial Statements and Supplementary 
Data - Note 2. Summary of Significant Accounting Policies.

47

 
 
Restructuring and other charges

Restructuring

During  the  52  weeks  ended April  27,  2019,  we  recognized  expenses  totaling  approximately  $4.6  million,  comprised  of 
severance and transition payments related to senior management changes, and other employee termination and benefit costs. Mr. 
Patrick Maloney resigned as Executive Vice President, Operations of the Company and President, BNC effective as of April 27, 
2019, resulting in $2.5 million of severance and transition payments. For additional information, see the Form 8-K dated December 
13, 2018, filed with the SEC on December 18, 2018. Additionally, as part of the Company's cost reduction objectives, various 
positions were eliminated, resulting in approximately $2.1 million in employee termination costs. 

During the 52 weeks ended April 28, 2018, we recognized expenses totaling approximately $5.4 million, which is comprised 
of severance and transition payments as well as related expenses, resulting from the resignation of Mr. Max J. Roberts as Chief 
Executive Officer of the Company. Mr. Michael P. Huseby was appointed to the position of Chief Executive Officer and Chairman 
of the Board, both effective as of September 19, 2017. For additional information, see the Form 8-K dated July 19, 2017, filed 
with the SEC on July 20, 2017.

Other Charges

During  the  52  weeks  ended April  27,  2019,  we  recognized  other  charges  totaling  approximately  $2.6  million,  primarily 
comprised of $2.3 million in an actuarial loss related to a retirement benefit plan (non-cash), $0.2 million related to additional 
liabilities for a facility closure, and a write-off of $0.1 million of existing unamortized debt issuance costs.

Transaction Costs

Transaction costs were $0.7 million during the 52 weeks ended April 27, 2019 compared to $2.0 million during the 52 weeks 
ended April 28, 2018. We incur transaction costs for business development and acquisitions. For additional information related to 
our recent acquisitions, see Part II - Item 8. Financial Statements and Supplementary Data - Note 6. Acquisitions. 

Operating Loss

Dollars in thousands
Operating Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52 weeks ended

52 weeks ended

April 27,
 2019

$

(27,654)

% of
Sales
(1.4)%

April 28,
 2018

$

(262,703)

% of
Sales
(11.9)%

Our operating loss was $(27.7) million during the 52 weeks ended April 27, 2019 compared to operating loss of $(262.7) million 

during the 52 weeks ended April 28, 2018. This decrease was due to the matters discussed above. 

For the 52 weeks ended April 27, 2019, excluding the $57.8 million impairment loss, the $7.2 million restructuring and other 

charges, and the transaction costs of $0.7 million, all discussed above, operating income was $38.0 million (or 1.9% of sales). 

For the 52 weeks ended April 28, 2018, excluding the $313.1 million impairment loss, the $3.3 million of incremental cost 
of sales related to amortization of the wholesale inventory fair value adjustment, the $5.4 million restructuring and other charges 
and transaction costs of $2.0 million, all discussed above, operating income was $61.2 million (or 2.8% of sales). 

Interest Expense, Net

Dollars in thousands
Interest Expense, Net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

April 27, 2019

April 28, 2018

9,780

$

10,306

Net interest expense decreased by $0.5 million to $9.8 million during the 52 weeks ended April 27, 2019 from $10.3 million 

during the 52 weeks ended April 28, 2018 primarily due to lower borrowings. 

52 weeks ended

Income Tax (Benefit) Expense

Dollars in thousands
Income Tax (Benefit) Expense. . . . . . . . . . . . . . . . . .

52 weeks ended

52 weeks ended

April 27,
 2019

$

(13,060)

Effective Rate
34.9%

April 28,
 2018

$

(20,443)

Effective Rate
7.5%

We recorded an income tax benefit of $(13.1) million on a pre-tax loss of $(37.4) million during the 52 weeks ended April 27, 
2019, which represented an effective income tax rate of 34.9% and an income tax benefit of $(20.4) million on a pre-tax loss of 
$(273.0) million during the 52 weeks ended April 28, 2018, which represented an effective income tax rate of 7.5%.

48

 
The effective tax rate for the 52 weeks ended April 27, 2019 is significantly higher as compared to the comparable prior year 
period due to the income tax benefit of revaluing deferred tax liabilities recorded in the prior year period and permanent differences, 
partially offset by the reduced federal tax rate because of U.S. Tax Reform.

Impact of U.S. Tax Reform 
The Tax Cuts and Jobs Act (the “Act”) was enacted on December 22, 2017. The Act reduces the U.S. federal corporate income 
tax rate from 35% to 21% and requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that 
were previously tax deferred, among other provisions. In accordance with SAB 118, “Income Tax Accounting Implications of the 
Tax Cuts and Jobs Act” (SAB 118), we completed our accounting for the tax effects of the enactment of the Act within the provisional 
period as of April 27, 2019. We recorded measurement period adjustments during Fiscal 2019 to reduce our net deferred tax liability 
by $3.9 million, which primarily relates to the acceleration of certain deductions as permitted by the U.S. tax code. The most 
significant impact of the legislation for the Company was a $20.4 million reduction of the value of our net deferred (which represents 
future tax liabilities) and long-term tax liabilities as a result of lowering the U.S. corporate income tax rate from 35% to 21%, 
which was recorded in Fiscal 2018. We also recorded a liability associated with the one-time transition tax. This amount is not 
material.
Net Loss 

Dollars in thousands
Net Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

April 27, 2019

April 28, 2018

$

(24,374) $

(252,566)

As a result of the factors discussed above, we reported net loss of $(24.4) million during the 52 weeks ended April 27, 2019, 
compared with net loss of $(252.6) million during the 52 weeks ended April 28, 2018. Adjusted Earnings (non-GAAP) is $25.4 
million during the 52 weeks ended April 27, 2019, compared with $56.9 million during the 52 weeks ended April 28, 2018.  See 
Adjusted Earnings (non-GAAP) discussion below.

52 weeks ended

Use of Non-GAAP Measures - Adjusted Earnings and Adjusted EBITDA

To supplement our results prepared in accordance with GAAP, we use the measure of Adjusted Earnings and Adjusted EBITDA, 
which are non-GAAP financial measures under Securities and Exchange Commission (the “SEC”) regulations. We define Adjusted 
Earnings as net income as adjusted for items that are subtracted from or added to net income. We define Adjusted EBITDA as net 
income plus (1) depreciation and amortization; (2) interest expense and (3) income taxes, (4) as adjusted for items that are subtracted 
from or added to net income.

To properly and prudently evaluate our business, we encourage you to review our consolidated financial statements included 
elsewhere in this Form 10-K, the reconciliation of Adjusted Earnings to net income and the reconciliation of Adjusted EBITDA 
to net income, the most directly comparable financial measure presented in accordance with GAAP, set forth in the tables below. 
All of the items included in the reconciliations below are either (i) non-cash items or (ii) items that management does not consider 
in assessing our on-going operating performance.

These non-GAAP financial measures are not intended as substitutes for and should not be considered superior to measures 
of financial performance prepared in accordance with GAAP. In addition, our use of these non-GAAP financial measures may be 
different from similarly named measures used by other companies, limiting their usefulness for comparison purposes. 

We review these non-GAAP financial measures as internal measures to evaluate our performance and manage our operations. 
We believe that these measures are useful performance measures which are used by us to facilitate a comparison of our on-going 
operating performance on a consistent basis from period-to-period. We believe that these non-GAAP financial measures provide 
for a more complete understanding of factors and trends affecting our business than measures under GAAP can provide alone, as 
they exclude certain items that do not reflect the ordinary earnings of our operations. Our Board of Directors and management 
also use Adjusted EBITDA as one of the primary methods for planning and forecasting overall expected performance, for evaluating 
on a quarterly and annual basis actual results against such expectations, and as a measure for performance incentive plans. We 
believe that the inclusion of Adjusted Earnings and Adjusted EBITDA results provides investors useful and important information 
regarding our operating results.

49

Adjusted Earnings (non-GAAP)

Dollars in thousands

53 weeks ended
May 2, 2020 (a)

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Net loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(38,250) $

(24,374) $

(252,566)

Reconciling items, after-tax (below) . . . . . . . . . . . . . . . . . . . . . . . . .

17,124

49,786

Adjusted Earnings (non-GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(21,126) $

25,412

$

309,515

56,949

Reconciling items, pre-tax

Impairment loss (non-cash) (b). . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inventory valuation amortization (non-cash) (c) . . . . . . . . . . . . . .
Content amortization (non-cash) (d). . . . . . . . . . . . . . . . . . . . . . . .
Restructuring and other charges (b) . . . . . . . . . . . . . . . . . . . . . . . .
Transaction costs (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reconciling items, pre-tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Pro forma income tax impact (e) . . . . . . . . . . . . . . . . . . . . . . . .

$

433

$

57,748

$

313,130

—

4,082

18,567

—

23,082

5,958

—

1,096

7,233

654

66,731

16,945

3,273

—

5,429

2,045

323,877

14,362

309,515

Reconciling items, after-tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

17,124

$

49,786

$

(a)   In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(b)  See Management Discussion and Analysis - Results of Operations discussion above.
(c)  Gross margin excludes $3.3 million of incremental cost of sales related to amortization of the Wholesale inventory fair value 

adjustment related to the MBS acquisition in February 2017. 

(d)  Earnings are adjusted for amortization expense (non-cash) related to content development costs which are included in cost 

of goods sold.

(e)  Represents the income tax effects of the non-GAAP items.

Adjusted EBITDA (non-GAAP)

Dollars in thousands
Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53 weeks ended
May 2, 2020 (a)(b)

52 weeks ended
April 27, 2019 (b)

52 weeks ended
April 28, 2018

$

(38,250) $

(24,374) $

(252,566)

Add:

Depreciation and amortization expense . . . . . . . . . . . . . . . . . . . .
Content amortization (non-cash) (b) . . . . . . . . . . . . . . . . . . . . . . .

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impairment loss (non-cash) (c) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inventory valuation amortization (non-cash) (d) . . . . . . . . . . . . . .
Restructuring and other charges (c) . . . . . . . . . . . . . . . . . . . . . . . .
Transaction costs (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61,860

4,082

7,445

(11,978)
433

—

18,567

—

65,865

1,096

9,780

(13,060)
57,748

—

7,233

654

65,586

—

10,306

(20,443)
313,130

3,273

5,429

2,045

Adjusted EBITDA (non-GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

42,159

$

104,942

$

126,760

(a)   In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(b)  For the 53 weeks ended May 2, 2020 and 52 weeks ended April 27, 2019, earnings are adjusted for amortization expense 

(non-cash) related to content development costs which are included in cost of goods sold.

(c)  See Management Discussion and Analysis - Results of Operations discussion above.

50

(d)  For the 52 weeks ended April 28, 2018, gross margin excludes $3.3 million of incremental cost of sales related to amortization 

of the Wholesale inventory fair value adjustment related to the MBS acquisition in February 2017. 

The following is Adjusted EBITDA by segment for Fiscal 2020, Fiscal 2019, and Fiscal 2018.

Adjusted EBITDA - by Segment

53 weeks ended May 2, 2020 (a)

Dollars in thousands
Sales . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of sales (b) . . . . . . . . . . . . . . . . .
Gross profit . . . . . . . . . . . . . . . . . . . .

Selling and administrative expenses .

Retail

Wholesale

DSS

Corporate
Services

Eliminations

Total 
Fiscal 2020

$ 1,712,892

$

198,353

$

23,661

$

— $

(83,843) $

1,851,063

(1,328,796)

(158,548)

384,096

347,869

39,805

18,238

(1,080)

22,581

19,172

—

—

19,403

83,992

(1,404,432)

149

(210)

359

$

446,631

404,472

42,159

Adjusted EBITDA (non-GAAP). . . .

$

36,227

$

21,567

$

3,409

$

(19,403) $

Adjusted EBITDA - by Segment

52 weeks ended April 27, 2019

Dollars in thousands
Sales . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of sales (c) . . . . . . . . . . . . . . . . .
Gross profit . . . . . . . . . . . . . . . . . . . .

Selling and administrative expenses .

Retail

Wholesale

DSS

Corporate
Services

Eliminations

Total 
Fiscal 2019

$ 1,889,008

$

223,374

$

21,339

$

— $

(99,078) $

2,034,643

(1,436,684)

(167,033)

452,324

363,230

56,341

21,323

(666)

20,673

14,504

—

—

24,873

98,562

(1,505,821)

(516)

(50)

528,822

423,880

104,942

Adjusted EBITDA (non-GAAP). . . .

$

89,094

$

35,018

$

6,169

$

(24,873) $

(466) $

Adjusted EBITDA - by Segment

52 weeks ended April 28, 2018

Dollars in thousands
Sales . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of sales (d) . . . . . . . . . . . . . . . . .

Gross profit . . . . . . . . . . . . . . . . . . . .

Selling and administrative expenses .

Adjusted EBITDA (non-GAAP). . . .

Retail

Wholesale

DSS

Corporate
Services

Eliminations

Total 
Fiscal 2018

$ 2,024,541

$

258,369

$

15,762

$

— $

(95,055) $

2,203,617

(1,542,315)

(194,768)

482,226

380,984

63,601

22,752

(359)

15,403

7,844

—

—

22,166

94,331

(1,643,111)

(724)

—

560,506

433,746

$

101,242

$

40,849

$

7,559

$

(22,166) $

(724) $

126,760

(a)  In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(b)  For the 53 weeks ended May 2, 2020, gross margin excludes $0.8 million and $3.7 million of amortization expense (non-

cash) related to content development costs in the Retail Segment and DSS Segment, respectively.

(c)  For the 52 weeks ended April 27, 2019, gross margin excludes $0.5 million and $0.6 million of amortization expense (non-

cash) related to content development costs in the Retail Segment and DSS Segment, respectively.

(d)  For the 52 weeks ended April 28, 2018, gross margin excludes $3.3 million of incremental cost of sales related to amortization 
of the Wholesale inventory fair value adjustment related to the MBS acquisition in February 2017.  See Management Discussion 
and Analysis - Results of Operations discussion above.

Liquidity and Capital Resources

Our primary sources of cash are net cash flows from operating activities, funds available under a credit agreement and short-

term vendor financing. As of May 2, 2020, we had $174.7 million of borrowings outstanding under the Credit Agreement. 

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures.  
Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as 
a result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of 
our physical campus stores to protect the health and safety of our customers and employees.

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing 
free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students 
at our campuses that closed due to COVID-19. Our fiscal fourth quarter is historically a lower revenue quarter for our operations 

51

as it does not include a back-to-school rush period, however, we experienced a loss in revenue in our Retail segment associated 
with the cancellation of events that traditionally drive sales in the fourth quarter, including athletics events such as March Madness, 
as well as graduation events. 

To mitigate the impact of the business disruption, we have taken steps to significantly reduce costs, including furloughing the 
majority of our Retail workforce (effective April 2020). We developed and implemented plans to safely reopen our campus stores 
based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities 
in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or 
choosing to remain fully virtual in order to best protect students and faculty.

We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and 
drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 
2021. We anticipate meaningful annualized cost savings from this program, the majority of which is expected to be realized 
beginning in Fiscal 2021. As a result, we currently expect to see the most significant impacts of COVID-19 on our business in the 
first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, 
university budgets, athletics and other areas that directly affect our business operations.  

We believe that our future cash from operations, access to borrowings under the Credit Facility, FILO Facility and short-term 
vendor financing will provide adequate resources to fund our operating and financing needs for the foreseeable future. Our future 
capital requirements will depend on many factors, including, but not limited to, the economy and the outlook for and pace of 
sustainable growth in our markets, the levels at which we maintain inventory, the number and timing of new store openings, and 
any potential acquisitions of other brands or companies including digital properties. To the extent that available funds are insufficient 
to fund our future activities, we may need to raise additional funds through public or private financing of debt or equity. Our access 
to, and the availability of, financing in the future will be impacted by many factors, including the liquidity of the overall capital 
markets and the current state of the economy. There can be no assurances that we will have access to capital markets on acceptable 
terms. 

Sources and Uses of Cash Flow

Dollars in thousands

Fiscal 2020

Fiscal 2019

Fiscal 2018

Cash, cash equivalents, and restricted cash at beginning of period . . . . . . . . . . . . .

$

14,768

$

16,869

$

21,697

Net cash flows (used in) provided by operating activities . . . . . . . . . . . . . . . . . . . .

(16,103)

120,817

60,042

Net cash flows used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(29,592)

(54,646)

(100,032)

Net cash flows provided by (used in) financing activities . . . . . . . . . . . . . . . . . . . .

39,935

(68,272)

35,162

Cash, cash equivalents, and restricted cash at end of period . . . . . . . . . . . . . . . . . .

$

9,008

$

14,768

$

16,869

Cash Flow from Operating Activities

Our business is highly seasonal. For our retail operations, cash flows from operating activities are typically a source of cash 
in the second and third fiscal quarters, when students generally purchase and rent textbooks and other course materials for the 
upcoming semesters based on the typical academic semester. For our wholesale operations, cash flows from operating activities 
are typically a source of cash in the second and fourth fiscal quarters, as payments are received from the summer and winter selling 
season when textbooks and other course materials are sold for retail distribution. For both retail and wholesale, cash flows from 
operating activities are typically a use of cash in the fourth fiscal quarter, when sales volumes are materially lower than the other 
quarters. For our DSS segment, cash flows are not seasonal as cash flows from operating activities are typically consistent throughout 
the year. Our quarterly cash flows also may fluctuate depending on the timing of the start of the various schools' semesters, as 
well as shifts in our fiscal calendar dates. These shifts in timing may affect the comparability of our results across periods.

Cash flows used in operating activities during Fiscal 2020 were $(16.1) million compared to cash flows provided by operating 
activities of $120.8 million during Fiscal 2019. This decrease of $136.9 million was primarily due to higher net loss compared to 
the prior year and changes in working capital. As discussed above, our operations were highly impacted by COVID-19 related 
campus store closures in Fiscal 2020. 

Cash flows provided by operating activities during Fiscal 2019 were $120.8 million compared to $60.0 million during Fiscal 

2018. This increase of $60.8 million was primarily due to lower net loss, and changes in deferred taxes and working capital.

Cash Flow from Investing Activities

Cash flows used in investing activities during Fiscal 2020 were $(29.6) million compared to $(54.7) million during Fiscal 
2019. The decrease is primarily due to lower capital expenditures and contractual capital investments associated with content 

52

development, digital initiatives, enhancements to internal systems, renewing existing contracts and new store construction and 
lower payments to acquire businesses, partially offset by the change in other noncurrent assets for contractual obligations. 

Cash flows used in investing activities during Fiscal 2019 were $(54.7) million compared to $(100.0) million during Fiscal 
2018. The decrease is primarily due to lower payments to acquire businesses, offset by higher capital expenditures and contractual 
capital investments associated with content development, digital initiatives, enhancements to internal systems, renewing existing 
contracts and new store construction.  

Our investing activities consist principally of capital expenditures for contractual capital investments associated with renewing 
existing  contracts,  new  store  construction,  digital  initiatives  and  enhancements  to  internal  systems  and  our  website.  Capital 
expenditures totaled $36.2 million, $46.4 million and $42.8 million, during Fiscal 2020, Fiscal 2019 and Fiscal 2018, respectively.

Cash Flow from Financing Activities

Cash flows provided by financing activities during Fiscal 2020 were $39.9 million compared to cash flows used in financing 
activities $(68.3) million during Fiscal 2019. This net change of $108.2 million is primarily due to higher net borrowings under 
the credit agreement to fund operations due to low cash flow from operating activities. As discussed above, our operations were 
highly impacted by COVID-19 related campus store closures in Fiscal 2020.

Cash flows used in financing activities during Fiscal 2019 were $(68.3) million compared to cash flows provided by financing 
activities of $35.2 million during Fiscal 2018. This net change of $103.5 million is primarily due to decreased net borrowings of 
$99.7 million under the credit agreement and payment of deferred financing costs of $3.4 million. 

Financing Arrangements

We have a credit agreement (the “Credit Agreement”), amended March 1, 2019, under which the lenders committed to provide 
us with a five-year asset-backed revolving credit facility in an aggregate committed principal amount of $400 million (the “Credit 
Facility”). We have the option to request an increase in commitments under the Credit Facility of up to $100 million, subject to 
certain restrictions. Proceeds from the Credit Facility are used for general corporate purposes, including seasonal working capital 
needs. The agreement includes an incremental first in, last out seasonal loan facility (the “FILO Facility”) for a $100 million 
incremental facility maintaining the maximum availability under the Credit Agreement at $500 million. On March 2, 2020, we 
were granted a waiver to the condition to the current draw under the FILO Facility that Consolidated EBITDA (as defined in the 
Credit Agreement) minus Restricted Payments (as defined in the Credit Agreement) equal at least $90 million. 

During the 52 weeks ended May 2, 2020, we borrowed $600.9 million and repaid $559.1 million under the Credit Agreement, 
with $174.7 million of outstanding borrowings as of May 2, 2020. During the 52 weeks ended April 27, 2019, we borrowed $521.2 
million and repaid $584.1 million under the Credit Agreement, with $133.5 million of outstanding borrowings as of April 27, 
2019. As of both May 2, 2020 and April 27, 2019, we have issued $4.8 million in letters of credit under the Credit Facility. 

During  Fiscal  2019,  we  incurred  debt  issuance  costs  totaling  $3.4  million  related  to  the  March  1,  2019  Credit  Facility 
amendment and recorded a write-off of $0.1 million of existing unamortized debt issuance costs. The debt issuance costs have 
been deferred and are presented as an asset which is subsequently amortized ratably over the term of the credit agreement.

The Credit Facility is secured by substantially all of the inventory, accounts receivable and related assets of the borrowers 
under the Credit Facility, but excluding the equity interests in us and our subsidiaries, intellectual property, equipment and certain 
other property. 

Interest under the Credit Facility accrues, at our election, at a LIBOR or alternate base rate, plus, in each case, an applicable 
interest rate margin, which is determined by reference to the level of excess availability under the Credit Facility. Loans will 
initially bear interest at LIBOR plus 1.750% per annum, in the case of LIBOR borrowings, or at the alternate base rate plus 
0.750% per annum, in the alternative, and thereafter the interest rate will fluctuate between LIBOR plus 1.750% per annum and 
LIBOR  plus  1.250% per  annum  (or  between  the  alternate  base  rate  plus  0.750% per  annum  and  the  alternate  base  rate  plus 
0.250% per annum), based upon the excess availability under the Credit Facility at such time. 

Loans under the FILO Facility will bear interest at a rate equal to the LIBOR rate, plus 2.750%.  In connection with the waiver, 
the applicable margin for credit extensions made under the FILO Facility after March 2, 2020 through the end of 2020 was increased 
by 0.50% (to 3.25% per annum for LIBO rate loans and 2.25% for base rate loans). The FILO Facility will be available solely 
during the draw period each year, from April 1 through July 31. We are required to borrow 100% of the aggregate commitments 
under the FILO Facility on April 1 of each year, and the loans must be repaid in full (including interest and fees) on July 31 of 
each year. The commitments under the FILO Facility will decrease from $75 million to $50 million on August 1, 2020 and from 
$50 million to $25 million on August 1, 2021. We will pay a commitment fee of 0.375% on the daily unused portion of the FILO 
Facility.

The Credit Facility contains customary negative covenants, which limit the Company’s ability to incur additional indebtedness, 
create liens, make investments, make restricted payments or specified payments and merge or acquire assets, among other things. 
In addition, if excess availability under the Credit Facility were to fall below certain specified levels, certain additional covenants 

53

(including fixed charge coverage ratio requirements) would be triggered, and the lenders would have the right to assume dominion 
and control over the Company's cash.

The Credit Facility contains customary events of default, including payment defaults, material breaches of representations 
and warranties, covenant defaults, default on other material indebtedness, customary ERISA events of default, bankruptcy and 
insolvency, material judgments, invalidity of liens on collateral, change of control or cessation of business. The Credit Facility 
also contains customary affirmative covenants and representations and warranties. On March 2, 2020, we were granted a waiver 
to the condition to the upcoming draw under the FILO Facility that Consolidated EBITDA (as defined in the Credit Agreement) 
minus Restricted Payments (as defined in the Credit Agreement) equal at least $90 million. We are in compliance with all covenants, 
representations and warranties under the Credit Facility as of May 2, 2020.

Income Tax Implications on Liquidity

As of May 2, 2020, other long-term liabilities includes $25.7 million related to the long-term tax payable associated with the 
LIFO reserve. The LIFO reserve is impacted by changes in the consumer price index (“CPI”) and is dependent on the inventory 
levels at the end of our tax year (on or about January 31st) which is in the middle of our second largest selling cycle.  At the end 
of the most recent tax year, inventory levels declined as compared to the prior year resulting in approximately $7.6 million of the 
LIFO reserve becoming currently payable. Given recent trends relating to the pricing and rental of textbooks, management believes 
that an additional portion of the remaining long-term tax payable associated with the LIFO reserve could be payable within the 
next twelve months. We are unable to predict future trends for CPI and inventory levels, therefore it is difficult to project with 
reasonable certainty how much of this liability will become payable within the next twelve months.

Share Repurchases 

On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50 million, in the aggregate, 
of our outstanding common stock. The stock repurchase program is carried out at the direction of management (which may include 
a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, 
or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. 
During Fiscal 2020, Fiscal 2019, and Fiscal 2018, we did not purchase shares under the stock repurchase program. As of May 2, 
2020, approximately $26.7 million remains available under the stock repurchase program. 

During Fiscal 2020, Fiscal 2019, and Fiscal 2018, we also repurchased 374,733 shares, 351,043 shares, and 260,531 shares 

of our common stock, respectively, in connection with employee tax withholding obligations for vested stock awards. 

Contractual Obligations

The following table sets forth our contractual obligations as of May 2, 2020 (in millions):

Credit Facility (a) . . . . . . . . . . . . . . . . . . . . . . .
FILO Facility (a) . . . . . . . . . . . . . . . . . . . . . . .
Lease obligations (excluding imputed 

interest) (b) . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase obligations (c) . . . . . . . . . . . . . . . . . .
Other long-term liabilities reflected on the 

balance sheet under GAAP (d) (e) . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total

$

99.7

$

150.0

315.8

21.8

—

Payments Due by Period
1-3
Years

Less Than
1 Year

3-5
Years

More Than
5 Years

$

99.7

75.0

107.0

10.6

—

— $

75.0

101.0

8.0

—

— $

—

58.0

3.2

—

—

—

49.8

—

—
49.8  

$

587.3

$

292.3

$

184.0

$

61.2

$

(a)  As of May 2, 2020, we had a total of $174.7 million of outstanding borrowings under the Credit Facility and FILO Facility. 
Excludes interest which is generally at a base rate of LIBOR, plus a variable rate. See Financing Arrangements discussion 
above for information about future borrowings and payments under the FILO Credit Facility.

(b)  Our contracts for physical bookstores with colleges and universities are typically five years with renewal options, but can 
range from one to 15 years, and are typically cancelable by either party without penalty with 90 to120 days' notice. Annual 
projections are based on current minimum guarantee amounts. In approximately 72% of our contracts with colleges and 
universities that include minimum guarantees, the minimum guaranteed amounts adjust annually to equal less than the prior 
year's commission earned. Excludes obligations under store leases for property insurance and real estate taxes, which totaled 
approximately 1.7% of the minimum rent payments under those leases. 

(c)  Includes information technology contracts.
(d)  Other long-term liabilities excludes $25.7 million of tax liabilities related to the long-term tax payable associated with the 
LIFO reserve and $0.1 million of unrecognized tax benefits, for which we cannot make a reasonably reliable estimate of the 
amount and period of payment. See Income Tax Implications on Liquidity discussed above.  

54

 
(e)  Other long-term liabilities excludes expected payments related to employee benefit plans. See Part II - Item 8. Financial 

Statements and Supplementary Data — Note 13. Employee Benefit Plans.

Off-Balance Sheet Arrangements

As of May 2, 2020, we have no off-balance sheet arrangements as defined in Item 303 of Regulation S-K.

Certain Relationships and Related Party Transactions

See Part II - Item 8. Financial Statements and Supplementary Data — Note 12. Related Party Transactions.

Critical Accounting Policies and Estimates

In preparing our consolidated financial statements in accordance with GAAP, we are required to use judgment in making 
estimates and assumptions that affect the amounts reported in our consolidated financial statements and related notes. In preparing 
these financial statements, management has made its best estimates and judgments with respect to certain amounts included in the 
financial statements, giving due consideration to materiality. We do not believe there is a great likelihood that materially different 
amounts would be reported related to the accounting policies described below. However, application of these accounting policies 
involves the exercise of judgment and use of assumptions as to future uncertainties and, as a result, actual results could differ from 
these estimates.

Revenue Recognition and Deferred Revenue

Product sales and rentals

The majority of our revenue is derived from the sale of products through our bookstore locations, including virtual bookstores, 
and our bookstore affiliated e-commerce websites, and contains a single performance obligation. Revenue from sales of our products 
is recognized at the point in time when control of the products is transferred to our customers in an amount that reflects the 
consideration we expect to be entitled to in exchange for the products.  For additional information, see Part II - Item 8. Financial 
Statements and Supplementary Data - Note 4. Revenue.

Retail product revenue is recognized when the customer takes physical possession of our products, which occurs either at the 
point of sale for products purchased at physical locations or upon receipt of our products by our customers for products ordered 
through our websites and virtual bookstores. Wholesale product revenue is recognized upon shipment of physical textbooks at 
which point title passes and risk of loss is transferred to the customer. Additional revenue is recognized for shipping charges billed 
to customers and shipping costs are accounted for as fulfillment costs within cost of goods sold.

 Revenue from the rental of physical textbooks, which contains a single performance obligation, is deferred and recognized 
over the rental period based on the passage of time commencing at the point of sale, when control of the product transfers to the 
customer. Rental periods are typically for a single semester and are always less than one year in duration. We offer a buyout option 
to allow the purchase of a rented physical textbook at the end of the rental period if the customer desires to do so. We record the 
buyout purchase when the customer exercises and pays the buyout option price which is determined at the time of the buyout. In 
these instances, we accelerate any remaining deferred rental revenue at the point of sale.

Revenue from the rental of digital textbooks, which contains a single performance obligation, is recognized at the point of 
sale. A software feature is embedded within the content of our digital textbooks, such that upon expiration of the rental term the 
customer is no longer able to access the content. While the digital rental allows the customer to access digital content for a fixed 
period of time, once the digital content is delivered to the customer, our performance obligation is complete. 

We estimate returns based on an analysis of historical experience. A provision for anticipated merchandise returns is provided 

through a reduction of sales and cost of goods sold in the period that the related sales are recorded. 

For  sales  and  rentals  involving  third-party  products,  we  evaluate  whether  we  are  acting  as  a  principal  or  an  agent.  Our 
determination is based on our evaluation of whether we control the specified goods or services prior to transferring them to the 
customer. There are significant judgments involved in determining whether we control the specified goods or services prior to 
transferring them to the customer including whether we have the ability to direct the use of the good or service and obtain substantially 
all of the remaining benefits from the good or service. For those transactions where we are the principal, we record revenue on a 
gross basis, and for those transactions where we are an agent to a third-party, we record revenue on a net basis.

We do not have gift card or customer loyalty programs. We do not treat any promotional offers as expenses. Sales tax collected 
from our customers is excluded from reported revenues. Our payment terms are generally 30 days and do not extend beyond one 
year.

55

Service and other revenue

Service  and  other  revenue  is  primarily  derived  from  DSS  segment  subscription-based  service  revenues  and  partnership 
marketing services which includes promotional activities and advertisements within our physical bookstores and web properties 
performed on behalf of third-party customers. 

Subscription-based revenue, which contains a single performance obligation, is deferred and recognized based on the passage 
of time over the subscription period commencing at the point of sale, when control of the service transfers to the customer. The 
majority of subscriptions sold are one month in duration.

Partnership marketing agreements often include multiple performance obligations which are individually negotiated with our 
customers. For these arrangements that contain distinct performance obligations, we allocate the transaction price based on the 
relative standalone selling price method by comparing the standalone selling price (“SSP”) of each distinct performance obligation 
to the total value of the contract. The revenue is recognized as each performance obligation is satisfied, typically at a point in time 
for partnership marketing service and overtime for advertising efforts as measured based upon the passage of time for contracts 
that are based on a stated period of time or the number of impressions delivered for contracts with a fixed number of impressions.

Merchandise Inventories 

Merchandise inventories, which consist of finished goods, are stated at the lower of cost or market. Market value of our 
inventory, which is all purchased finished goods, is determined based on its estimated net realizable value, which is generally the 
selling price less normally predictable costs of disposal and transportation. Reserves for non-returnable inventory are based on 
our history of liquidating non-returnable inventory.

Cost is determined primarily by the retail inventory method for our Retail Segment and last-in first out, or “LIFO”, method 
for our Wholesale Segment. Our textbook inventories, for Retail and Wholesale, and trade book inventories are valued using the 
LIFO method and the related reserve was not material to the recorded amount of our inventories. There were no LIFO adjustments 
in Fiscal 2020, Fiscal 2019, and Fiscal 2018. 

Reserves for non-returnable inventory are based on our history of liquidating non-returnable inventory. We do not believe 
there is a reasonable likelihood that there will be a material change in the future estimates or assumptions used to calculate the 
non-returnable  inventory  reserve.  However,  if  assumptions  based  on  our  history  of  liquidating  non-returnable  inventory  are 
incorrect, we may be exposed to losses or gains that could be material. A 10% change in actual non-returnable inventory would 
have affected pre-tax earnings by approximately $5.2 million in Fiscal 2020. 

For our physical bookstores, we also estimate and accrue shortage for the period between the last physical count of inventory 
and the balance sheet date. Shortage rates are estimated and accrued based on historical rates and can be affected by changes in 
merchandise mix and changes in actual shortage trends. We do not believe there is a reasonable likelihood that there will be a 
material change in the future estimates or assumptions used to calculate shortage rates. However, if our estimates regarding shortage 
rates are incorrect, we may be exposed to losses or gains that could be material. A 10 basis point change in actual shortage rates 
would have affected pre-tax earnings by approximately $0.5 million in Fiscal 2020. 

Textbook Rental Inventories 

Physical textbooks out on rent are categorized as textbook rental inventories. At the time a rental transaction is consummated, 
the book is removed from merchandise inventories and moved to textbook rental inventories at cost. The cost of the book is 
amortized down to its estimated residual value over the rental period. The related amortization expense is included in cost of goods 
sold. At the end of the rental period, upon return, the book is removed from textbook rental inventories and recorded in merchandise 
inventories at its amortized cost. We do not believe there is a reasonable likelihood that there will be a material change in the future 
estimates or assumptions used to calculate rental cost of goods sold. However, if our estimates regarding residual value are incorrect, 
we may be exposed to losses or gains that could be material. A 1% change in rental cost of goods sold would have affected pre-
tax earnings by approximately $0.6 million in Fiscal 2020. 

Stock-Based Compensation

The assumptions used in calculating the fair value of stock-based payment awards represent management’s best estimates, 
but these estimates involve inherent uncertainties and the application of management’s judgment. See Part II - Item 8. Financial 
Statements and Supplementary Data — Note 14. Stock-Based Compensation for a further discussion of our stock-based incentive 
plan. We are required to estimate the expected forfeiture rate, and only recognize expense for those shares expected to vest. If their 
actual forfeiture rate is materially different from their estimate, our stock-based compensation expense could be significantly 
different from what we recorded in the current period. We do not believe there is a reasonable likelihood that there will be a material 
change  in  the  future  estimates  or  assumptions  used  to  determine  stock-based  compensation  expense.  If  actual  results  are  not 
consistent with the assumptions used, the stock-based compensation expense reported in our financial statements may not be 
representative of the actual economic cost of the stock-based compensation. A 10% change in our stock-based compensation 
expense would have affected pre-tax earnings by approximately $0.6 million in Fiscal 2020.

56

Evaluation of Other Long-Lived Assets Impairment 

Our other long-lived assets include property and equipment and amortizable intangibles. As of May 2, 2020, we had $97.7 
million and $175.1 million of property and equipment and amortizable intangible assets, net of depreciation and amortization, 
respectively, on our consolidated balance sheet. 

We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount 
of an asset may not be recoverable in accordance with ASC 360-10, Accounting for the Impairment or Disposal of Long-Lived 
Assets. We evaluated long-lived assets for impairment at the lowest asset group level at which individual cash flows can be identified. 
When evaluating long-lived assets for potential impairment, we first compared the carrying amount of the asset group to the 
estimated future undiscounted cash flows. The impairment loss calculation compares the carrying amount of the assets to their 
fair value based on its estimated discounted future cash flows. If required, an impairment loss is recorded for that portion of the 
asset’s carrying value in excess of fair value. 

During Fiscal 2020, we recorded an impairment loss (non-cash) of $0.4 million in the Retail segment related to net capitalized 

development costs for a project which are not recoverable. 

During the fourth quarter of Fiscal 2020, in conjunction with COVID-19 related campus store closures, we evaluated certain 
of our long-lived assets associated with our Retail and Wholesale segments for impairment. We evaluated the long-lived assets of 
these reporting units for  impairment at the lowest asset group level for which  individual cash  flows can be identified. When 
evaluating long-lived assets for potential impairment, we first compared the carrying amount of the asset group to the estimated 
future undiscounted cash flows. The impairment loss calculation compares the carrying amount of the assets to the fair value based 
on estimated discounted future cash flows. If required, an impairment loss is recorded for that portion of the asset’s carrying value 
in excess of fair value. Based on the results of the tests, for the Wholesale segment, an impairment loss calculation was not required 
as the estimated future undiscounted cash flows of the identified asset groups exceeded the carrying amount of the respective asset 
group. Based on the results of the tests, for the Retail segment, we recognized an impairment loss of $0.6 million related to store-
level assets in restructuring and other charges. These long-lived assets were not recoverable and had a de minimis fair value, as 
determined using an income approach (Level 3 input), resulting in a non-cash impairment charge for the full carrying value of 
those long-lived assets.  

During Fiscal 2019, in conjunction with the change to reporting segments and the interim goodwill impairment test noted 
below, as well as operational changes in certain long-lived asset groups, we evaluated certain of our long-lived assets for impairment 
and recognized an impairment loss of $8.4 million, comprised of $8.1 million of intangible assets, primarily acquired technology, 
and $0.3 million of property and equipment related to our LoudCloud and Promoversity operations. These long-lived assets were 
not recoverable and had a de minimis fair value, as determined using the relief-from-royalty and income approaches, resulting in 
a  non-cash  impairment  charge  for  the  full  carrying  value  of  those  long-lived  assets.  See  Item  8.  Financial  Statements  and 
Supplementary Data - Note 2. Summary of Significant Accounting Policies for additional information related to impairment charges.

We do not believe there is a reasonable likelihood that there will be a material change in the estimates or assumptions used 
to calculate long-lived asset impairment losses. However, if actual results are not consistent with estimates and assumptions used 
in estimating future cash flows and asset fair values, we may be exposed to losses that could be material. A 10% decrease in our 
estimated discounted cash flows would not have materially affected the results of our operations in Fiscal 2020. 

Evaluation of Goodwill Impairment

In accordance with ASC 350-10, Intangibles - Goodwill and Other, we complete our annual goodwill impairment test as of 
the first day of the third quarter of each fiscal year, or whenever events or changes in circumstances indicate that the carrying 
amount of the reporting unit exceeds its fair value. 

During the third quarter of Fiscal 2020, we completed our annual goodwill impairment test and concluded that the fair value 
of the DSS reporting unit was determined to exceed the carrying value of the reporting unit; therefore, no goodwill impairment 
was recognized. In performing the valuation, we used cash flows that reflected management’s forecasts and discount rates that 
included risk adjustments consistent with the current market conditions.  

During the third quarter of Fiscal 2019, we completed our annual goodwill impairment test for our reporting units as they 
existed at that date. Based on the quantitative test performed, the fair value of the MBS and DSS reporting units exceeded their 
carrying values; therefore, no goodwill impairment was recognized for these reporting units. While the carrying value of the BNC 
reporting unit exceeded its fair value, there was no goodwill allocated to the reporting unit as of the Fiscal 2019 annual goodwill 
impairment test date. 

During the third quarter of Fiscal 2019, we completed our annual goodwill impairment test and concluded that the fair value 
of the MBS and DSS reporting units, as they existed at that time, each exceeded their respective carrying values and no goodwill 
impairment was recognized. In the fourth quarter of Fiscal 2019, due to the change in our reporting units identified as a result of 
the change in our reportable segments, we recognized a total goodwill impairment (non-cash impairment loss) of $49.3 million 

57

associated with the MBS reporting unit (as it existed at that date) and allocated $20.5 million of goodwill to the Retail Segment 
and $28.7 million of goodwill to the Wholesale Segment. 

Application of the goodwill impairment test requires judgment, including: the identification of reporting units; assignment of 
assets and liabilities to reporting units; assignment of goodwill to reporting units; and the determination of the fair value of each 
reporting unit. In performing the valuation, we used cash flows that reflected management’s forecasts and discount rates that 
included risk adjustments consistent with the current market conditions. 

We estimated the fair value of our reporting units using a weighting of fair values derived from the income approach and the 
market approach for our annual impairment testing and using the income approach for our interim impairment test. Under the 
income approach, we calculate the fair value of the reporting unit based on the present value of estimated future cash flows. Inherent 
in our preparation of cash flow projections are assumptions and estimates derived from a review of our operating results, business 
plans, expected growth rates, cost of capital and tax rates. We also make certain forecasts about future economic conditions, interest 
rates, market data, and other observable trends, such as comparable store sales trends, recent changes in publisher relationships, 
and development of innovative digital products and services in the rapidly changing education landscape. The discount rate used 
is based on the weighted-average cost of capital adjusted for the relevant risk associated with business-specific characteristics and 
the uncertainty related to the business’s ability to execute on the projected cash flows. Under the market approach, we estimate 
the fair value based on market multiples of cash flows and earnings derived from comparable publicly-traded companies with 
similar operating and investment characteristics as the reporting unit and considering a reasonable control premium. 

Many of the factors used in assessing fair value are outside the control of management, and these assumptions and estimates 
may change in future periods. Changes in assumptions or estimates could materially affect the estimate of the fair value, and 
therefore could affect the likelihood and amount of potential impairment. The following assumptions are significant to our evaluation 
process:

Business Projections- We make assumptions about the level of revenues, gross profit, operating expenses, as well as capital 
expenditures and net working capital requirements. These assumptions drive our planning assumptions and represent key inputs 
for  developing  our  cash  flow  projections. These  projections  are  developed  using  our  internal  business  plans  over  a  five-year 
planning period that are updated at least annually; 

Long-term Growth Rates- We also utilize an assumed long-term growth rate representing the expected rate at which our cash 
flow stream is projected to grow. These rates are used to calculate the terminal value and are added to the cash flows projected 
during our five-year planning period; and 

Discount Rates- The estimated future cash flows are then discounted at a rate that is consistent with a weighted-average cost 
of capital that is likely to be expected by market participants. The weighted-average cost of capital is an estimate of the overall 
after-tax rate of return required by equity and debt holders of a business enterprise. 

Income Taxes 

Deferred income tax balances reflect the effects of temporary differences between the carrying amounts of assets and liabilities 
and their tax basis and are stated at enacted tax rates expected to be in effect when taxes are actually paid or recovered. FASB 
guidance on accounting for income taxes requires that deferred tax assets be evaluated for future realization and reduced by a 
valuation allowance to the extent we believe a portion will not be realized. We consider many factors when assessing the likelihood 
of future realization of our deferred tax assets, including our recent earnings experience and expectations of future taxable income 
by taxing jurisdiction, the carryforward periods available to us for tax reporting purposes and other relevant factors. The actual 
realization of deferred tax assets may differ significantly from the amounts we have recorded.

During the ordinary course of business, there are many transactions and calculations for which the ultimate tax determination 
is uncertain. Accounting for income taxes requires a two-step approach to recognizing and measuring uncertain tax positions. The 
first step is to evaluate the tax position for recognition by determining if available evidence indicates it is more likely than not that 
the tax position will be fully sustained upon review by taxing authorities, including resolution of related appeals or litigation 
processes, if any. The second step is to measure the tax benefit as the largest amount with a greater than 50 percent likelihood of 
being realized upon ultimate settlement. For tax positions that are 50 percent or less likely of being sustained upon audit, we do 
not recognize any portion of that benefit in the financial statements. We consider many factors when evaluating and estimating 
our tax positions and tax benefits, which may require periodic adjustments and which may not accurately anticipate actual outcomes. 
Our actual results could differ materially from our current estimates.

Recent Accounting Pronouncements

See Item 8. Financial Statements and Supplementary Data — Note 3. Recent Accounting Pronouncements for information 

related to new accounting pronouncements.

58

Item 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk

We limit our interest rate risk by investing certain of our excess cash balances in short-term, highly-liquid instruments with 
an original maturity of one year or less. We do not expect any material losses from our invested cash balances and we believe that 
our interest rate exposure is modest. As of May 2, 2020, our cash and cash equivalents totaled approximately $8.2 million. A 25 
basis point increase in interest rates or 25 basis point decrease in interest rates would not have materially affected interest income 
in Fiscal 2020. 

We may from time to time borrow money under the Credit Facility and FILO Facility at various interest rate options based 
on LIBOR or alternate base rate (each term as defined therein) depending upon certain financial tests. Accordingly, we may be 
exposed to interest rate risk on borrowings outstanding under the Credit Facility and FILO Facility. We had $174.7 million of 
borrowings outstanding under Credit Facility and FILO Facility at May 2, 2020. A 25 basis point increase in interest rates or 25 
basis point decrease in interest rates would affect interest expense by approximately less than $0.1 million in Fiscal 2020. 

Effective April 28, 2019, we adopted Accounting Standards Codification ("ASC") Topic 842, Leases, and recognized lease 
assets and lease liabilities on the consolidated balance sheet for all operating lease arrangements based on the present value of 
future lease payments. We used our incremental borrowing rates to determine the present value of fixed lease payments based on 
the information available at the lease commencement date, as the rate implicit in the lease is not readily determinable. We utilized 
an estimated collateralized incremental borrowing rate as of the effective date or the commencement date of the lease, whichever 
is later. A 25 basis point increase in the rate or 25 basis point decrease in the rate would not have materially affected the present 
value of future lease payments. 

Foreign Currency Risk

We do not have any material foreign currency exposure as nearly all of our business is transacted in United States currency.

59

Item 8.   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

FINANCIAL STATEMENT INDEX

Page No.

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm, on the 

consolidated financial statements of Barnes & Noble Education, Inc. for the years ended 
May 2, 2020, April 27, 2019, and April 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Operations for the years ended May 2, 2020, April 27, 2019, and 

April 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Balance Sheets as of May 2, 2020 and April 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Cash Flows for the years ended May 2, 2020, April 27, 2019,  and 

April 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Equity for the years ended May 2, 2020, April 27, 2019, and April 

28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Notes to Consolidated Financial Statements

Note 1. Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 2.
Summary of Significant Accounting Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 3. Recent Accounting Pronouncements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 4. Revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 5.
Leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 6. Acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Segment Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 7.
Equity and Earnings Per Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 8.
Note 9.
Fair Values of Financial Instruments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 10. Credit Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 11. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 12. Related Party Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 13. Employees Benefit Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 14. Stock-Based Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income Taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 15.
Note 16. Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 17. Commitments and Contingencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note 18. Selected Quarterly Financial Information (Unaudited). . . . . . . . . . . . . . . . . . . . . .

Financial Statement Schedule

Schedule II Valuation and Qualifying Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61

62

63

64

65

66
67
73
74
75
76
77
80
81
81
82
84
84
85
87
90
90
91

91

60

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Barnes & Noble Education, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Barnes & Noble Education, Inc. and subsidiaries (the 
Company) as of May 2, 2020 and April 27, 2019, the related consolidated statements of operations, equity and cash flows for each 
of the three years in the period ended May 2, 2020 and the related notes and financial statement schedule listed in the Index at 
Item  15(a)(2)  (collectively  referred  to  as  the  “consolidated  financial  statements”).  In  our  opinion,  the  consolidated  financial 
statements present fairly, in all material respects, the financial position of the Company at May 2, 2020 and April 27, 2019, and 
the results of its operations and its cash flows for each of the three years in the period ended May 2, 2020, in conformity with U.S. 
generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of May 2, 2020, based on criteria established in Internal 
Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013 
framework) and our report dated July 14, 2020 expressed an unqualified opinion thereon.

Adoption of Accounting Standards Update (ASU) No. 2016-02

As discussed in Note 2 to the consolidated financial statements, the Company changed its method for accounting for leases 
in the fiscal year ended May 2, 2020 due to the adoption of ASU 2016-02, Leases and associated amendments (Topic 842), using 
the modified retrospective approach.

Basis for Opinion

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, 
whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the 
accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Ernst & Young LLP

We have served as the Company's auditor since 2015.

Iselin, New Jersey
July 14, 2020 

61

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Consolidated Statements of Operations
(In thousands, except per share data)

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Sales:

Product sales and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,671,200

$

1,838,760

$

1,984,472

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cost of sales:

Product and other cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . .

Rental cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selling and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization expense. . . . . . . . . . . . . . . . . . . . . . . . . .

Impairment loss (non-cash) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restructuring and other charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transaction costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loss before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loss per share of Common Stock

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weighted average shares of Common Stock outstanding:

179,863

1,851,063

1,303,702

104,812

1,408,514

442,549

404,472

61,860

433

18,567

195,883

2,034,643

1,395,339

111,578

1,506,917

527,726

423,880

65,865

57,748

7,233

—
(42,783)
7,445
(50,228)
(11,978)
(38,250) $

654
(27,654)
9,780
(37,434)
(13,060)
(24,374) $

(0.80) $
(0.80) $

(0.52) $
(0.52) $

$

$

$

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48,013

48,013

47,306

47,306

219,145

2,203,617

1,522,687

123,697

1,646,384

557,233

433,746

65,586

313,130

5,429

2,045
(262,703)
10,306
(273,009)
(20,443)
(252,566)

(5.40)
(5.40)

46,763

46,763

See accompanying notes to consolidated financial statements.

62

 
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Consolidated Balance Sheets
(In thousands, except per share data) 

As of

May 2, 2020 April 27, 2019

Current assets:

ASSETS

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

8,242

$

Receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Merchandise inventories, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textbook rental inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease right-of-use assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred tax assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other noncurrent assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

90,851

428,939

40,710

16,177

584,919

97,739

250,837

175,125

4,700

7,805

35,307

14,013

98,246

420,322

47,001

11,778

591,360

109,777

—

194,978

4,700

2,425

42,940

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,156,432

$

946,180

LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

143,678

$

Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current operating lease liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term borrowings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commitments and contingencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stockholders' equity:

Preferred stock, $0.01 par value; authorized, 5,000 shares; issued and outstanding,

none. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock, $0.01 par value; authorized, 200,000 shares; issued, 52,140 and 51,030
shares, respectively; outstanding, 48,298 and 47,563 shares, respectively . . . . . . . . . .

Additional paid-in capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated deficit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Treasury stock, at cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

95,420

92,571

75,000

406,669

186,142

46,170

99,700

738,681

—

—

521

732,958
(282,827)
(32,901)
417,751

186,818

121,720

—

100,000

408,538

—

53,514

33,500

495,552

—

—

510

726,331
(244,577)
(31,636)
450,628

Total liabilities and stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,156,432

$

946,180

See accompanying notes to consolidated financial statements.

63

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Consolidated Statements of Cash Flows
(In thousands) 

Cash flows from operating activities:

Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

(38,250) $

(24,374) $

(252,566)

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Adjustments to reconcile net loss to net cash flows from operating
activities:

Depreciation and amortization expense . . . . . . . . . . . . . . . . . . . . .

Content amortization expense . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of deferred financing costs. . . . . . . . . . . . . . . . . . . .

Impairment loss (non-cash) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . .

Changes in operating lease right-of-use assets and liabilities . . . .

Changes in other long-term liabilities and other . . . . . . . . . . . . . .
Changes in other operating assets and liabilities, net. . . . . . . . . . .

Net cash flows (used in) provided by operating activities . .

Cash flows from investing activities:

Purchases of property and equipment . . . . . . . . . . . . . . . . . . . . . .

Acquisition of business, net of cash and restricted cash acquired .

Changes in other noncurrent assets and other . . . . . . . . . . . . . . . .

Net cash flows used in investing activities . . . . . . . . . . . . . .

Cash flows from financing activities:

Proceeds from borrowings under Credit Agreement . . . . . . . . . . .

Repayments of borrowings under Credit Agreement. . . . . . . . . . .

Payment of deferred financing costs . . . . . . . . . . . . . . . . . . . . . . .

Purchase of treasury shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net cash flows provided by (used in) financing activities . .

Net decrease in cash, cash equivalents, and restricted cash. . . . . . . . . . .

Cash, cash equivalents, and restricted cash at beginning of period . . . . .

Cash, cash equivalents, and restricted cash at end of period . . . . . . . . . .

Changes in other operating assets and liabilities, net:

Receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Merchandise inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textbook rental inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . .

Accounts payable and accrued liabilities . . . . . . . . . . . . . . . . . . . .

Changes in other operating assets and liabilities, net . . . . . .

Supplemental cash flow information:

Cash paid during the period for:

Interest paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes paid (net of refunds) . . . . . . . . . . . . . . . . . . . . . . . . . . .

See accompanying notes to consolidated financial statements.

61,860

4,082

1,095

433
(5,380)
6,638

18,399
(6,480)
(58,500)
(16,103)

(36,192)
—

6,600
(29,592)

600,900
(559,700)
—
(1,265)
39,935
(5,760)
14,768

65,865

1,096

1,550

57,748
(4,531)
9,017

—
(6,314)
20,760
120,817

(46,420)
(10,000)
1,774
(54,646)

521,200
(584,100)
(3,395)
(1,977)
(68,272)
(2,101)
16,869

$

$

$

$
$

9,008

$

14,768

$

7,320
(8,617)
6,291
(4,399)
(59,095)
(58,500) $

1,814
23,237

778

69
(5,138)
20,760

6,796
$
(4,141) $

8,589
10,277

$

$

$

$
$

65,586

—

1,502

313,130
(14,765)
8,459

—
(36,823)
(24,481)
60,042

(42,809)
(58,259)
1,036
(100,032)

674,500
(637,700)
—
(1,638)
35,162
(4,828)
21,697

16,869

(13,670)
(9,495)
5,047
(2,648)
(3,715)
(24,481)

8,035
25,549

64

9,017
—

(1,978)
(24,374)
450,628

6,638

—

(1,265)

(38,250)

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Consolidated Statements of Equity
(In thousands)

Common Stock

Shares

Amount

Additional
Paid-In
Capital

Accumulated
Deficit

Treasury Stock

Shares

Amount

Total
Equity

50,032 $

501

$

717,323

$

(220,203)

3,115 $

(29,658) $

467,963

998

9

9,017
(9)

51,030 $

510

$

726,331

$

(24,374)
(244,577)

352

(1,978)

3,467 $

(31,636) $

Balance at April 28, 2018 . .
Stock-based compensation
expense . . . . . . . . . . . . . . .
Vested equity awards. . . . . .

Shares repurchased for tax
withholdings for vested
stock awards . . . . . . . . . . .
Net loss . . . . . . . . . . . . . . . .
Balance at April 27, 2019 . .

Stock-based compensation
expense . . . . . . . . . . . . . . .

Vested equity awards. . . . . .

1,110

11

Shares repurchased for tax
withholdings for vested
stock awards . . . . . . . . . . .

Net loss . . . . . . . . . . . . . . . .

6,638

(11)

375

(1,265)

(38,250)

Balance at May 2, 2020. . . .

52,140 $

521

$

732,958

$

(282,827)

3,842 $

(32,901) $

417,751

See accompanying notes to consolidated financial statements.

65

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
(Thousands of dollars, except share and per share data)

Unless the context otherwise indicates, references in these Notes to the accompanying consolidated financial statements to 
“we,” “us,” “our” and “the Company” refer to Barnes & Noble Education, Inc., a Delaware corporation. References to “Barnes & 
Noble College” refer to our college bookstore business operated through our subsidiary Barnes & Noble College Booksellers, 
LLC. References to “MBS” refer to our virtual bookstore and wholesale textbook distribution business operated through our 
subsidiary MBS Textbook Exchange, LLC. References to “Student Brands” refer to our direct-to-student subscription-based writing 
services business operated through our subsidiary Student Brands, LLC.

Note 1. Organization

Description of Business 

Barnes & Noble Education, Inc. (“BNED”) is one of the largest contract operators of physical and virtual bookstores for 
college and university campuses and K-12 institutions across the United States. We are also one of the largest textbook wholesalers, 
inventory management hardware and software providers, and a leading provider of digital education solutions. We operate 1,419 
physical, virtual, and custom bookstores and serve more than 6 million students, delivering essential educational content and tools 
within a dynamic omni channel retail environment. Additionally, we offer direct-to-student products and services to help students 
study more effectively and improve academic performance.   

The strengths of our business include our ability to compete by developing new products and solutions to meet market needs, 
our large operating footprint with direct access to students and faculty, our well-established, deep relationships with academic 
partners and stable, long-term contracts and our well-recognized brands. We expect to continue to introduce scalable and advanced 
digital solutions focused largely on the student, expand our general merchandise e-commerce capabilities, increase market share 
with new accounts, and expand our strategic opportunities through acquisitions and partnerships. We expect general merchandise 
sales to continue to increase over the long term, as our product assortments continue to emphasize and reflect the changing consumer 
trends, and we evolve our presentation concepts and merchandising of products in stores and online, as we improve our e-commerce 
capabilities through investments we are making in new systems, processes and people. 

The BNC and MBS brands are virtually synonymous with innovation in bookselling and campus retail, and, we believe, are 
widely  recognized  and  respected  brands  in  the  United  States.  Our  large  college  footprint,  reputation,  and  credibility  in  the 
marketplace not only support our marketing efforts to universities, students, and faculty, but are also important for leading publishers 
who rely on us as one of their primary distribution channels, and for being a trusted source for students in our direct-to-student 
digital solutions business. 

We have three reportable segments: Retail, Wholesale and DSS. For additional information related to our strategies, operations 
and segments, see Part I - Item 1. Business and Part II - Item 8. Financial Statements and Supplementary Data - Note 7. Segment 
Reporting.

COVID-19 Business Impact and Other Recent Matters

Our business experienced an unprecedented and significant impact as a result of COVID-19 related campus store closures. 
Beginning in March 2020, colleges and universities nationwide began to close their campuses in light of safety concerns and as a 
result of local and state issued stay-at-home orders. By mid-March, during our fiscal fourth quarter, we closed the majority of our 
physical campus stores to protect the health and safety of our customers and employees.

While our campus stores were closed, we continued to serve institutions and students through our campus websites, providing 
free shipping on all orders and an expanded digital content offering to provide immediate access to course materials to students 
at our campuses that closed due to COVID-19. Our fiscal fourth quarter is historically a lower revenue quarter for our operations 
as it does not include a back-to-school rush period, however, we experienced a loss in revenue in our Retail segment associated 
with the cancellation of events that traditionally drive sales in the fourth quarter, including athletics events such as March Madness, 
as well as graduation events. 

To mitigate the impact of the business disruption, we have taken steps to significantly reduce costs, including furloughing the 
majority of our Retail workforce (effective April 2020). We developed and implemented plans to safely reopen our campus stores 
based on national, state and local guidelines, as well as the campus policies set by the school administration. Colleges and universities 
in the United States continue to adjust their plans for the upcoming fall term, with some implementing shortened semesters or 
choosing to remain fully virtual in order to best protect students and faculty.

We have implemented a significant cost reduction program designed to streamline our operations, maximize productivity and 
drive profitability. Certain elements of this plan were implemented in late Fiscal 2020, while other actions are planned for Fiscal 
2021. We  anticipate  meaningful  annualized  cost  savings  from  this  program,  the  majority  of  which  is  expected  to  be  realized 
beginning in Fiscal 2021. As a result, we currently expect to see the most significant impacts of COVID-19 on our business in the 
66

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

first half of Fiscal 2021. However, we cannot accurately predict the duration or extent of the impact of COVID-19 on enrollments, 
university budgets, athletics and other areas that directly affect our business operations. 

In Fiscal 2020, we retained Morgan Stanley & Co. to serve as a financial advisor in connection with our review of strategic 
opportunities. The review is designed to accelerate the execution of customer-focused strategic initiatives and enhance value for 
our shareholders, including, but not limited to, continued execution of our current business plan, new partnerships, joint ventures 
and other potential opportunities. There can be no assurance that the review will result in a transaction or announcement of any 
kind. We have not set a timetable for the conclusion of the review.

Note 2. Summary of Significant Accounting Policies

Basis of Presentation

Our  consolidated  financial  statements  reflect  our  consolidated  financial  position,  results  of  operations  and  cash  flows  in 
conformity  with  accounting  principles  generally  accepted  in  the  United  States  (“GAAP”).  In  the  opinion  of  the  Company’s 
management, the accompanying consolidated financial statements of the Company contain all adjustments (consisting of only 
normal recurring adjustments) necessary to present fairly its consolidated financial position and the results of its operations and 
cash flows for the periods reported. 

Our fiscal year is comprised of 52 or 53 weeks, ending on the Saturday closest to the last day of April. The fiscal year periods 
for each of the last three fiscal years consisted of the 53 weeks ended May 2, 2020 (“Fiscal 2020”), 52 weeks ended April 27, 2019
(“Fiscal 2019”), and 52 weeks ended April 28, 2018 (“Fiscal 2018”).

 For certain of our retail operations, sales are generally highest in the second and third fiscal quarters, when students purchase 
and rent textbooks and other course materials for the typical academic year, and lowest in the first and fourth fiscal quarters. Sales 
attributable to our wholesale business are generally highest in our first and third quarter, as it sells textbooks and other course 
materials for retail distribution. Our DSS sales and operating profit are realized relatively consistently throughout the year.

Our quarterly results also may fluctuate depending on the timing of the start of the various schools' semesters, as well as shifts 

in fiscal calendar dates. These shifts in timing may affect the comparability of our results across periods.

As  discussed  in  Note  1.  Organization,  our  business  experienced  an  unprecedented  and  significant  impact  as  a  result  of 
COVID-19 related campus store closures (the majority of which began in mid-March). While our campus stores were closed, we 
continued to serve institutions and students through our campus websites, providing free shipping on all orders and an expanded 
digital content offering to provide immediate access to course materials to students at our campuses that closed due to COVID-19. 
The impact of the store closures affects the comparability of our results of operations and cash flows.

Consolidation

The results of operations reflected in our consolidated financial statements are presented on a consolidated basis. All material 

intercompany accounts and transactions have been eliminated in consolidation. 

The consolidated financial statements include acquisitions effective their respective acquisition date.

•  The consolidated financial statements for the 52 weeks ended April 27, 2019 include the financial results of PaperRater 

from the acquisition date, August 21, 2018, to April 27, 2019. 

•  The consolidated financial statements for the 52 weeks ended April 28, 2018 include the financial results of Student 

Brands from the acquisition date, August 3, 2017, to April 28, 2018.

Use of Estimates

In preparing financial statements in conformity with GAAP, we are required to make estimates and assumptions that affect 
the reported amounts in the consolidated financial statements and accompanying notes. Actual results could differ from those 
estimates.

Cash and Cash Equivalents

We consider all short-term, highly liquid instruments purchased with an original maturity of three months or less to be cash 

equivalents.

67

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Restricted Cash

Restricted cash of $766 and $755 is included in other noncurrent assets in the consolidated balance sheet as of May 2, 2020 
and April 27, 2019, respectively. These funds are amounts held in trust for future distributions related to employee benefit plans. 

Accounts Receivable

Receivables represent customer, private and public institutional and government billings (colleges, universities and other 
financial aid providers), credit/debit card receivables, advances for book buybacks, advertising and other receivables due within 
one year. Components of accounts receivables are as follows: 

As of

5/2/2020

4/27/2019

Trade accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advances for book buybacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit/debit card receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

75,702
766
2,177
12,206
90,851

$

$

74,311
6,339
4,173
13,423
98,246

Accounts receivable are presented on our consolidated balance sheets net of allowances. An allowance for doubtful accounts 
is determined through an analysis of the aging of accounts receivable and assessments of collectability based on historical trends, 
the financial condition of our customers and an evaluation of economic conditions. We write-off uncollectible trade receivables 
once collection efforts have been exhausted and record bad debt expenses related to textbook rentals that are not returned and we 
are unable to successfully charge the customer. Allowance for doubtful accounts were $1,986, and $2,135 as of May 2, 2020 and 
April 27, 2019, respectively.

Merchandise Inventories 

Merchandise inventories, which consist of finished goods, are stated at the lower of cost or market. Market value of our 
inventory, which is all purchased finished goods, is determined based on its estimated net realizable value, which is generally the 
selling price less normally predictable costs of disposal and transportation. Reserves for non-returnable inventory are based on 
our history of liquidating non-returnable inventory.

Cost is determined primarily by the retail inventory method for our Retail segment and last-in first out, or “LIFO”, method 
for our Wholesale segment. Our textbook inventories, for Retail and Wholesale, and trade book inventories are valued using the 
LIFO method and the related reserve was not material to the recorded amount of our inventories. There were no LIFO adjustments 
in Fiscal 2020, Fiscal 2019 and Fiscal 2018.   

For our physical bookstores, we also estimate and accrue shortage for the period between the last physical count of inventory 
and the balance sheet date. Shortage rates are estimated and accrued based on historical rates and can be affected by changes in 
merchandise mix and changes in actual shortage trends.

The Retail Segment fulfillment order is directed first to our wholesale business before other sources of inventory are utilized. 
The products that we sell originate from a wide variety of domestic and international vendors. After internal sourcing, the bookstore 
purchases textbooks from outside suppliers and publishers. The Retail Segments four largest suppliers, excluding the supply sourced 
from our Wholesale Segment, accounted for approximately 32.2% of our merchandise purchased during the 53 weeks ended May 
2, 2020. For our Wholesale Segment, the four largest suppliers, excluding textbooks purchased from students at our Retail Segment's 
bookstores, accounted for approximately 33.9% of merchandise purchases during the 53 weeks ended May 2, 2020.  

Textbook Rental Inventories 

Physical textbooks out on rent are categorized as textbook rental inventories. At the time a rental transaction is consummated, 
the book is removed from merchandise inventories and moved to textbook rental inventories at cost. The cost of the book is 
amortized down to its estimated residual value over the rental period. The related amortization expense is included in cost of goods 
sold. At the end of the rental period, upon return, the book is removed from textbook rental inventories and recorded in merchandise 
inventories at its amortized cost.

68

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Implementation Costs Incurred in a Cloud Computing Arrangement

We adopted ASU No. 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s 
Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract ("ASU 2018-15")
effective April  28,  2019  (first  day  of  Fiscal  2020)  prospectively  for  all  implementation  costs  incurred  in  a  cloud  computing 
arrangement (or hosting arrangement) that is a service contract. The guidance requires implementation costs incurred in a cloud 
computing arrangement (or hosting arrangement) that is a service contract to be amortized to hosting expense over the term of the 
arrangement, beginning when the module or component of the hosting arrangement is ready for its intended use. Prior to adoption, 
we capitalized certain implementation costs, primarily related to digital and consumer data platforms, to property and equipment 
on the consolidated balance sheets and depreciated these implementation costs to depreciation and amortization expense in the 
consolidated statement of operations over the term of the service contract once the asset was ready for its intended use. Subsequent 
to adoption, implementation costs which were previously capitalized and depreciated as described above, are included in prepaid 
expenses and other assets in the consolidated balance sheets and amortized to selling and administrative expense in the consolidated 
statement of operations. Implementation costs incurred in cloud computing arrangements reflected in prepaid and other assets in 
the consolidated balance sheets were $4,262, and $0 as of May 2, 2020 and April 27, 2019, respectively. We had $96, $0 and $0
of  amortization  of  implementation  costs  in  selling  and  administrative  expense  in  the  consolidated  statement  of  operations, 
respectively. 

Property and Equipment 

Property and equipment are carried at cost, less accumulated depreciation and amortization. Depreciation and amortization 
is computed using the straight-line method over estimated useful lives. Maintenance and repairs are expensed as incurred, however 
major maintenance and remodeling costs are capitalized if they extend the useful life of the asset. We had $42,550, $44,550, and 
$46,531 of depreciation expense for the 53 weeks ended May 2, 2020, 52 weeks ended April 27, 2019, and 52 weeks ended April 
28, 2018, respectively.

Content  development  costs  are  primarily  related  to  bartleby.com  textbook  solutions  which  was  launched  in  Fiscal  2019. 
Content amortization is computed using the straight-line method over estimated useful lives. Amortization of content development 
costs is recorded to cost of goods sold. We had $4,082, $1,096, and $0 of content amortization expense for the 53 weeks ended 
May 2, 2020, 52 weeks ended April 27, 2019, and 52 weeks ended April 28, 2018, respectively. 

Components of property and equipment are as follows:

Useful Life

May 2, 2020

April 27, 2019

As of

Property and equipment:

Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Machinery, equipment and display fixtures . . . . . . . . . . . . . . . . . . . . .

Computer hardware and capitalized software costs . . . . . . . . . . . . . . .

Office furniture and other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Content development costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Construction in progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(a)

3 - 5

(b)

2 - 7

3 - 5

Total property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less accumulated depreciation and amortization. . . . . . . . . . . . . . . . .

$

141,602

$

246,447

145,764

62,209

16,729

3,878

616,629

518,890

Total property and equipment, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

97,739

$

148,015

240,171

136,267

59,327

11,593

5,499

600,872

491,095

109,777

(a)   Leasehold improvements are capitalized and depreciated over the shorter of the lease term or the useful life of the improvements, 

ranging from one to 15 years.

(b)   System costs are capitalized and amortized over their estimated useful lives, from the date the systems become operational. 

Purchased software is generally amortized over a period of between 2 - 5 years.

69

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Leases

Effective April 28, 2019, we adopted Accounting Standards Codification ("ASC") Topic 842, Leases, and recognized lease 
assets and lease liabilities on the consolidated balance sheet for all operating lease arrangements based on the present value of 
future lease payments. We do not recognize lease assets or lease liabilities for short-term leases (i.e., those with a term of twelve 
months or less). We recognize lease expense on a straight-line basis over the lease term for contracts with fixed lease payments, 
including those with fixed annual minimums, or over a rolling twelve-month period for leases where the annual guarantee resets 
at the start of each contract year, in order to best reflect the pattern of usage of the underlying leased asset.  

As a result of adopting ASC Topic 842, we recorded an initial operating lease right-of-use asset of $277,006 (inclusive of 
prepaid assets and accrued liabilities related to existing leases) and an operating lease liability of $294,727 as of April 28, 2019 
for all leases that were not completed and with lease terms in excess of twelve months at that date. For additional information, see 
Note 5. Leases.

Other Long-Lived Assets

Our other long-lived assets include property and equipment and amortizable intangibles. We had $175,125 and $194,978 of 
amortizable intangible assets, net of amortization, as of May 2, 2020 and April 27, 2019, respectively. These amortizable intangible 
assets relate primarily to our customer and bookstore relationships with our colleges and university clients, and technology acquired.  
For additional information related to amortizable intangibles, see Part II - Item 8. Financial Statements and Supplementary Data 
- Note 11. Supplementary Information - Intangible Assets. 

We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount 
of an asset may not be recoverable and consider market participants in accordance with Accounting Standards Codification (“ASC”) 
360-10, Accounting for the Impairment or Disposal of Long-Lived Assets. 

In the first quarter of Fiscal 2020, we recorded an impairment loss (non-cash) of $433 in the Retail segment related to net 

capitalized development costs for a project which are not recoverable.

During the fourth quarter of Fiscal 2020, in conjunction with COVID-19 related campus store closures, we evaluated certain 
of our long-lived assets associated with our Retail and Wholesale segments for impairment. We evaluated the long-lived assets of 
these reporting units for  impairment at the lowest asset group level for which  individual cash  flows can be identified. When 
evaluating long-lived assets for potential impairment, we first compared the carrying amount of the asset group to the estimated 
future undiscounted cash flows. The impairment loss calculation compares the carrying amount of the assets to the fair value based 
on estimated discounted future cash flows. If required, an impairment loss is recorded for that portion of the asset’s carrying value 
in excess of fair value. Based on the results of the tests, for the Wholesale segment, an impairment loss calculation was not required 
as the estimated future undiscounted cash flows of the identified asset groups exceeded the carrying amount of the respective asset 
group. Based on the results of the tests, for the Retail segment, we recognized an impairment loss of $587 related to store-level 
assets in restructuring and other charges. These long-lived assets were not recoverable and had a de minimis fair value, as determined 
using an income approach (Level 3 input), resulting in a non-cash impairment charge for the full carrying value of those long-
lived assets.  

During the fourth quarter of Fiscal 2019, in conjunction with the change to reporting segments and the interim goodwill 
impairment test noted below, as well as operational changes in certain long-lived asset groups, we evaluated certain of our long-
lived assets for impairment and recognized an impairment loss of $8,466, comprised of $8,138 of intangible assets, primarily 
acquired technology, and $328 of property and equipment related to our LoudCloud and Promoversity operations. These long-
lived assets were not recoverable and had a de minimis fair value, as determined using the relief-from-royalty and income approaches 
(Level 3 input), resulting in a non-cash impairment charge for the full carrying value of those long-lived assets.  See Part II - Item 
8. Financial Statements and Supplementary Data - Note 11. Supplementary Information - Intangible Assets. 

Goodwill

The costs in excess of net assets of businesses acquired are carried as goodwill in the accompanying consolidated balance 
sheets. In accordance with ASC 350-10, Intangibles - Goodwill and Other, we complete our annual goodwill impairment test as 
of the first day of the third quarter of each fiscal year, or whenever events or changes in circumstances indicate that the carrying 
amount of the reporting unit exceeds its fair value. 

During the third quarter of Fiscal 2020, we completed our annual goodwill impairment test and concluded that the fair value 
of the DSS reporting unit was determined to exceed the carrying value of the reporting unit; therefore, no goodwill impairment 
was recognized. In performing the valuation, we used cash flows that reflected management’s forecasts and discount rates that 
included risk adjustments consistent with the current market conditions.  

70

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

During the third quarter of Fiscal 2019, we completed our annual goodwill impairment test and concluded that the fair value 
of the MBS and DSS reporting units, as they existed at that time, each exceeded their respective carrying values and no goodwill 
impairment was recognized. In the fourth quarter of Fiscal 2019, due to the change in our reporting units identified as a result of 
the change in our reportable segments, we recognized a total goodwill impairment (non-cash impairment loss) of $49,282 associated 
with the MBS reporting unit (as it existed at that date) and allocated $20,538 of goodwill to the Retail Segment and $28,744 of 
goodwill to the Wholesale Segment. 

In Fiscal 2018, the carrying value of the BNC reporting unit (as it existed at that date) exceeded its fair value and we recognized 

a goodwill impairment (non-cash impairment loss) of $313,130. 

As of both May 2, 2020 and April 27, 2019, we had $0, $0 and $4,700 of goodwill on our consolidated balance sheets related 

to our Retail, Wholesale, and DSS reporting units, respectively. 

Application of the goodwill impairment test requires judgment, including: the identification of reporting units; assignment of 
assets and liabilities to reporting units; assignment of goodwill to reporting units; and the determination of the fair value of each 
reporting unit. In performing the valuation, we used cash flows that reflected management’s forecasts and discount rates that 
included risk adjustments consistent with the current market conditions. 

We estimated the fair value of our reporting units using a weighting of fair values derived from the income approach. Under 
the income approach, we calculate the fair value of the reporting unit based on the present value of estimated future cash flows. 
Inherent in our preparation of cash flow projections are assumptions and estimates derived from a review of our operating results, 
business plans, expected growth rates, cost of capital and tax rates. We also make certain forecasts about future economic conditions, 
interest  rates,  market  data,  and  other  observable  trends,  such  as  comparable  store  sales  trends,  recent  changes  in  publisher 
relationships,  and  development  of  innovative  digital  products  and  services  in  the  rapidly  changing  education  landscape. The 
discount rate used is based on the weighted-average cost of capital adjusted for the relevant risk associated with business-specific 
characteristics and the uncertainty related to the business’s ability to execute on the projected cash flows. 

Refer to Item 7.  Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting 

Policies and Estimates for a discussion of key assumptions used in our testing.

Revenue Recognition and Deferred Revenue

Product sales and rentals

The majority of our revenue relates to the sales of products through our bookstore locations, including virtual bookstores, and 
our bookstore affiliated ecommerce websites, and contains a single performance obligation. Revenue from sales of our products 
is recognized at the point in time when control of the products is transferred to our customers in an amount that reflects the 
consideration we expect to be entitled to in exchange for the products. For additional information, see Part II - Item 8. Financial 
Statements and Supplementary Data - Note 4. Revenue.

Retail product revenue is recognized when the customer takes physical possession of our products, which occurs either at the 
point of sale for products purchased at physical locations or upon receipt of our products by our customers for products ordered 
through our websites and virtual bookstores. Wholesale product revenue is recognized upon shipment of physical textbooks at 
which point title passes and risk of loss is transferred to the customer. Additional revenue is recognized for shipping charges billed 
to customers and shipping costs are accounted for as fulfillment costs within cost of goods sold.

Revenue from the rental of physical textbooks, which contains a single performance obligation, is deferred and recognized 
over the rental period based on the passage of time commencing at the point of sale, when control of the product transfers to the 
customer. Rental periods are typically for a single semester and are always less than one year in duration. We offer a buyout option 
to allow the purchase of a rented physical textbook at the end of the rental period if the customer desires to do so. We record the 
buyout purchase when the customer exercises and pays the buyout option price which is determined at the time of the buyout. In 
these instances, we accelerate any remaining deferred rental revenue at the point of sale.

Revenue from the rental of digital textbooks, which contains a single performance obligation, is recognized at the point of 
sale. A software feature is embedded within the content of our digital textbooks, such that upon expiration of the rental term the 
customer is no longer able to access the content. While the digital rental allows the customer to access digital content for a fixed 
period of time, once the digital content is delivered to the customer, our performance obligation is complete. 

We estimate returns based on an analysis of historical experience. A provision for anticipated merchandise returns is provided 

through a reduction of sales and cost of goods sold in the period that the related sales are recorded. 

71

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

For  sales  and  rentals  involving  third-party  products,  we  evaluate  whether  we  are  acting  as  a  principal  or  an  agent.  Our 
determination is based on our evaluation of whether we control the specified goods or services prior to transferring them to the 
customer. There are significant judgments involved in determining whether we control the specified goods or services prior to 
transferring them to the customer including whether we have the ability to direct the use of the good or service and obtain substantially 
all of the remaining benefits from the good or service. For those transactions where we are the principal, we record revenue on a 
gross basis, and for those transactions where we are an agent to a third-party, we record revenue on a net basis.

We do not have gift card or customer loyalty programs. We do not treat any promotional offers as expenses. Sales tax collected 
from our customers is excluded from reported revenues. Our payment terms are generally 30 days and do not extend beyond one 
year.

Service and other revenue

Service and other revenue primarily relates to direct-to-student subscription-based writing service revenues and partnership 
marketing services which includes promotional activities and advertisements within our physical bookstores and web properties 
performed on behalf of third-party customers. 

Subscription-based revenue, which contains a single performance obligation, is deferred and recognized based on the passage 
of time over the subscription period commencing at the point of sale, when control of the service transfers to the customer. The 
majority of subscriptions sold are one month in duration.

Partnership marketing agreements often include multiple performance obligations which are individually negotiated with our 
customers. For these arrangements that contain distinct performance obligations, we allocate the transaction price based on the 
relative standalone selling price method by comparing the standalone selling price (“SSP”) of each distinct performance obligation 
to the total value of the contract. The revenue is recognized as each performance obligation is satisfied, typically at a point in time 
for partnership marketing service and overtime for advertising efforts as measured based upon the passage of time for contracts 
that are based on a stated period of time or the number of impressions delivered for contracts with a fixed number of impressions.

Cost of Sales

Our cost of sales primarily include costs such as merchandise costs, textbook rental amortization, content development cost 
amortization,  warehouse  costs  related  to  inventory  management  and  order  fulfillment,  insurance,  certain  payroll  costs,  and 
management service agreement costs, including rent expense, related to our college and university contracts and other facility 
related expenses.

Selling and Administrative Expenses

Our  selling  and  administrative  expenses  consist  primarily  of  store  payroll  and  store  operating  expenses.  Selling  and 
administrative expenses also include stock-based compensation and general office expenses, such as merchandising, procurement, 
field support, finance and accounting, and operating costs related to our DSS segment subscription-based services business. Shared-
service costs such as human resources, legal, treasury, information technology, and various other corporate level expenses and 
other governance functions, are not allocated to any specific reporting segment and are recorded in Corporate Services.

Stock-Based Compensation

We have granted awards in accordance with the Barnes & Noble Education Inc. Equity Incentive Plan (the “Equity Incentive 
Plan”). Types of equity awards that can be granted under the Equity Incentive Plan include options, restricted stock (“RS”), restricted 
stock units (“RSU”), performance shares (“PS”) and performance share units (“PSU”). We have not granted options under the 
Equity Incentive Plan.  See Part II - Item 8. Financial Statements and Supplementary Data - Note 14. Stock-Based Compensation
for a further discussion of our stock-based incentive plan.

We recognize compensation expense for awards ratably over the requisite service period of the award, which is generally three 
years. We recognize compensation expense based on the number of awards expected to vest using an estimated average forfeiture 
rate. We calculate the fair value of stock-based awards based on the closing price on the date the award was granted for awards 
with only performance or service conditions. For those awards with market conditions, we have determined the grant date fair 
value using the Monte Carlo simulation model.

Advertising Costs

The costs of advertising are expensed as incurred during the year pursuant to ASC No. 720-35, Advertising Costs. Advertising 
costs charged to selling and administrative expenses were $10,349, $10,636, and $10,691 during Fiscal 2020, Fiscal 2019 and 
Fiscal 2018, respectively.

72

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Income Taxes 

The provision for income taxes includes federal, state and local income taxes currently payable and those deferred because 
of temporary differences between the financial statement and tax basis of assets and liabilities. The deferred tax assets and liabilities 
are measured using the enacted tax rates and laws that are expected to be in effect when the differences reverse. We regularly 
review deferred tax assets for recoverability and establish a valuation allowance, if determined to be necessary. For additional 
information, see Part II - Item 8. Financial Statements and Supplementary Data - Note 15. Income Taxes.

As of May 2, 2020, other long-term liabilities includes $25,748 related to the long-term tax payable associated with the LIFO 
reserve. The LIFO reserve is impacted by changes in the consumer price index (“CPI”) and is dependent on the inventory levels 
at the end of our tax year (on or about January 31st) which is in the middle of our second largest selling cycle. At the end of the 
most recent tax year, inventory levels declined as compared to the prior year resulting in approximately $7,597 of the LIFO reserve 
becoming currently payable. Given recent trends relating to the pricing and rental of textbooks, management believes that an 
additional portion of the remaining long-term tax payable associated with the LIFO reserve could be payable within the next twelve 
months. We are unable to predict future trends for CPI and inventory levels, therefore it is difficult to project with reasonable 
certainty how much of this liability will become payable within the next twelve months.

Earnings Per Common Share

Basic earnings per share represent net earnings to common stockholders divided by the weighted-average number of common 
shares outstanding for the period. Diluted earnings per share reflect, in periods in which they have a dilutive effect, the impact of 
our stock based compensation. See Part II - Item 8. Financial Statements and Supplementary Data - Note 8. Equity and Earnings 
Per Share for further information regarding the calculation of basic and diluted earnings per common share.

Note 3. Recent Accounting Pronouncements

In December 2019, the Financial Accounting Standards Board ("FASB") issued ASU 2019-12, Income Taxes (Topic 740): 
Simplifying the Accounting for Income Taxes. The guidance seeks to simplify the accounting for income taxes by removing the 
following exceptions: 1) exception to the incremental approach for intraperiod tax allocation when there is a loss from continuing 
operations and income or a gain from other items, 2) exception to the requirement to recognize a deferred tax liability for equity 
method investments when a foreign subsidiary becomes an equity method investment, 3) exception to the ability not to recognize 
a deferred tax liability for a foreign subsidiary when a foreign equity method investment becomes a subsidiary and 4) exception 
to the general methodology for calculating income taxes in an interim period when a year-to-date loss exceeds the anticipated loss 
for the year. Additionally, the guidance seeks to further simplify the accounting for income taxes by: 1) requiring that an entity 
recognize a franchise tax (or similar tax) that is partially based on income as an income-based tax and account for any incremental 
amount incurred as a non-income-based tax, 2) requiring that an entity evaluate when a step up in the tax basis of goodwill should 
be considered part of the business combination in which the book goodwill was originally recognized and when it should be 
considered a separate transaction, 3) specifying that an entity is not required to allocate the consolidated amount of current and 
deferred tax expense to a legal entity that is not subject to tax in its separate financial statements (although the entity may elect to 
do so (on an entity-by-entity basis) for a legal entity that is both not subject to tax and disregarded by the taxing authority), 4) 
requiring that an entity reflect the effect of an enacted change in tax laws or rates in the annual effective tax rate computation in 
the interim period that includes the enactment date and 5) making minor improvements for income tax accounting related to 
employee stock ownership plans and investments in qualified affordable housing projects accounted for using the equity method. 
This guidance will be effective for fiscal years and interim periods beginning after December 15, 2020. Different components of 
the guidance require retrospective, modified retrospective or prospective adoption, and early adoption is permitted. We are currently 
assessing whether we will early adopt this guidance, and the impact on our consolidated financial statements is not currently 
estimable.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses 
on Financial Instruments. The ASU replaces the existing incurred loss impairment model for trade receivables with an expected 
loss model which requires the use of forward-looking information to calculate expected credit loss estimates. These changes may 
result in earlier recognition of credit losses. Early adoption is permitted and the guidance requires a modified retrospective method 
of adoption through a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in which 
the guidance is effective. This guidance is effective for annual periods beginning after December 15, 2019. We plan to adopt this 
guidance during the first quarter of Fiscal 2021 and we are currently in the process of evaluating the impact of this update. We 
believe the adoption of the guidance will not have a material impact on our consolidated financial statements. 

73

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 4. Revenue

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”). 
The standard provides companies with a single model for use in accounting for revenue arising from contracts with customers and 
supersedes current revenue recognition guidance, including industry-specific revenue guidance. The core principle of the guidance 
is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that 
reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. New disclosures about 
the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers are also required.

We have analyzed the impacts of the guidance across all of our revenue streams and have adopted the standard using the 
modified retrospective method effective with the first quarter of Fiscal 2019. Financial results for reporting periods beginning after 
April 28, 2018 are presented in accordance with Topic 606, while comparative period information continues to reflect our historic 
accounting under the accounting standards in effect for those periods. There was no cumulative change to retained earnings as a 
result of adopting the guidance. We reclassified the product return asset of $2,610 from Merchandise Inventories, Net to Prepaid 
Expenses and Other Current Assets on the consolidated balance sheets for the period ended April 28, 2018.

See  Part  II  -  Item  8.  Financial  Statements  and  Supplementary  Data  -  Note  2.  Summary  of  Significant  Accounting 
Pronouncements for additional information related to our revenue recognition policies and Part II - Item 8. Financial Statements 
and Supplementary Data - Note 7. Segment Reporting for a description of each segments product and service offerings.

Disaggregation of Revenue

The following table disaggregates the revenue associated with our major product and service offerings. 

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Retail

Product Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rental Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service and Other Revenue (a) . . . . . . . . . . . . . . . . . . . . . . .
Retail Total Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wholesale Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DSS Sales (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eliminations (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$
$
$

1,493,044

$

1,645,357

$

1,753,528

179,863

39,985

1,712,892

198,353

$

$

23,661
$
(83,843) $
$

1,851,063

195,883

47,768

1,889,008

223,374

$

$

$
21,339
(99,078) $
$

2,034,643

219,145

51,868

2,024,541

258,369

15,762
(95,055)
2,203,617

(a)  Service and other revenue primarily relates to brand partnerships and other service revenues.
(b)  DSS sales primarily relate to direct-to-student subscription-based revenue.
(c)  The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination 

of Retail commissions earned from Wholesale.

Contract Assets and Contract Liabilities 

Contract assets represent the sale of goods or services to a customer before we have the right to obtain consideration from the 
customer. Contract assets consist of unbilled amounts at the reporting date and are transferred to accounts receivable when the 
rights become unconditional. Contract assets (Unbilled Receivables) were $0 as of both May 2, 2020 and April 27, 2019 on our 
consolidated balance sheets.

Contract liabilities represent an obligation to transfer goods or services to a customer for which we have received consideration 
and consists of our deferred revenue liability (Deferred Revenue). Deferred revenue primarily consists of advanced payments from 
customers related to textbook rental and subscription-based performance obligations that have not yet been satisfied, as well as 
unsatisfied performance obligations associated with partnership marketing services. Deferred revenue is recognized ratably over 
the terms of the related rental or subscription periods, or when the contracted services are provided to our partnership marketing 
customers. Deferred revenue of $13,373 and $20,418 is recorded within Accrued Liabilities on our consolidated balance sheets 
for the periods ended May 2, 2020 and April 27, 2019, respectively. 

74

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

The following table presents changes in contract liabilities during the fiscal year ended May 2, 2020:

Deferred revenue as of April 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions to deferred revenue during the period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reductions to deferred revenue for revenue recognized during the period . . . . . . . . . . . . . . . . . . . .
Deferred revenue as of April 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions to deferred revenue during the period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reductions to deferred revenue for revenue recognized during the period . . . . . . . . . . . . . . . . . . . .
Deferred revenue balance as of May 2, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

20,144

212,424
(212,150)
20,418

193,235
(200,280)
13,373

As of May 2, 2020, we expect to recognize $13,373 of the deferred revenue balance within in the next 12 months.

Note 5. Leases 

Effective the first quarter of Fiscal 2020 (April 28, 2019), we adopted FASB ASC 842, Leases (Topic 842), which requires us 
to recognize lease assets and lease liabilities on the consolidated balance sheets for substantially all lease arrangements. We adopted 
this  standard  using  a  modified  retrospective  basis,  with  no  restatement  of  prior  periods. We  elected  the  package  of  practical 
expedients permitted under the transition guidance for existing or expired contracts and did not reassess whether such contracts 
contain leases, the lease classification or the initial direct costs. Additionally, we utilized the historical lease term and did not utilize 
the practical expedient allowing the use of hindsight in determining the lease term and in assessing impairment of its right-of-use 
(“ROU”) assets. Additionally, we elected to apply the available practical expedient allowing for the election of an accounting 
policy by class of underlying asset to combine lease and non-lease components for all of our asset classes. 

Our portfolio of leases consists of operating leases comprised of operations agreements which grant us the right to operate 
on-campus bookstores at colleges and universities; real estate leases for office and warehouse operations; and vehicle leases. We 
do not have finance leases or short-term leases (i.e., those with a term of twelve months or less). 

We recognize a ROU asset and lease liability in our consolidated balance sheets for leases with a term greater than twelve 
months. Options to extend or terminate a lease are included in the determination of the ROU asset and lease liability when it is 
reasonably certain that such options will be exercised. Our lease terms generally range from one year to fifteen years and a number 
of agreements contain minimum annual guarantees, many of which are adjusted at the start of each contract year based on the 
actual sales activity of the leased premises for the most recently completed contract year. 

 Payment terms are based on the fixed rates explicit in the lease, including minimum annual guarantees, and/or variable rates 
based  on:  i)  a  percentage  of  revenues  or  sales  arising  at  the  relevant  premises  ("variable  commissions"),  and/or  ii)  operating 
expenses, such as common area charges, real estate taxes and insurance. For contracts with fixed lease payments, including those 
with minimum annual guarantees, we recognize lease expense on a straight-line basis over the lease term or over the contract year 
in order to best reflect the pattern of usage of the underlying leased asset and our minimum obligations arising from these types 
of leases. Our lease agreements do not contain any material residual value guarantees, material restrictions or covenants.

We used our incremental borrowing rates to determine the present value of fixed lease payments based on the information 
available at the lease commencement date, as the rate implicit in the lease is not readily determinable. We utilized an estimated 
collateralized incremental borrowing rate as of the effective date or the commencement date of the lease, whichever is later.

The following table summarizes lease expense for the 53 weeks ended May 2, 2020:

Variable lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

73,455

159,289

232,744

53 weeks ended
May 2, 2020

75

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

The following table summarizes our minimum fixed lease obligations, excluding variable commissions, as of May 2, 2020:

Fiscal 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total lease payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: imputed interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease liabilities at period end . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

As of
May 2, 2020

107,010
56,663
44,356
35,326
22,727
49,767
315,849
(37,136)
278,713

Future lease payment obligations related to leases that were entered into, but did not commence as of May 2, 2020, were not 

material.

The following summarizes additional information related to our operating leases:

Weighted average remaining lease term (in years) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted average discount rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Supplemental cash flow information:
Cash payments for lease liabilities within operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ROU assets obtained in exchange for lease liabilities from initial recognition . . . . . . . . . . . . . . . . . .

$
$

As of
May 2, 2020

5.2 years
4.6%

140,670
131,175

Note 6. Acquisitions 

Acquisitions

PaperRater

On August 21, 2018, we acquired the assets of PaperRater in the DSS Segment. PaperRater is a leading website that offers 
students a suite of writing services aimed at improving multiple facets of writing. PaperRater's services include plagiarism detection, 
grammar feedback, and an AI-based writing score predictor, and are highly complementary to Student Brands' existing writing 
service offerings. PaperRater adds millions of pieces of content, from essays and dissertations to personal narratives and speeches, 
to our growing digital content library.

We completed the purchase for cash consideration of $10,000 and the transaction was funded from cash on-hand and availability 
under our existing Credit Agreement. The final purchase price was allocated primarily as follows: $5,300 intangible assets (primarily 
content with an estimated useful life of 5 years) and $4,700 goodwill. This acquisition is not material to our consolidated financial 
statements and therefore, disclosure of pro forma financial information has not been presented. The results of operations reflect 
the period of ownership of the acquired business.

Student Brands, LLC

On August 3, 2017, we acquired 100% of the equity interests of Student Brands in the DSS Segment. Student Brands operates 
multiple direct-to-student businesses focused on study tools and writing help, all centered on assisting students with the writing 
process. We completed the purchase for cash consideration of $61,997, including cash acquired of $4,626, and the transaction was 
funded from cash on-hand and availability under our existing Credit Agreement. The final purchase price allocation was as follows: 
$28,300 intangible assets, $1,593 acquired working capital and $31,782 goodwill. This acquisition is not material to our consolidated 
financial statements and therefore, disclosure of pro forma financial information has not been presented. 

76

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

The results of operations reflect the period of ownership of the acquired business. Identified intangible assets include the 

following:

Type of Intangible
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-Compete Agreements . . . . . . . . . . . . . . . . . . . . . .
Subscriber List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Intangibles: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

Amount

Estimated Useful Life
5
5
3
2

14,500
8,000
4,000
1,800
28,300

Note 7. Segment Reporting

We have three reportable segments: Retail, Wholesale and DSS. Additionally, unallocated shared-service costs, which include 

various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”. 

We identify our segments in accordance with the way our business is managed (focusing on the financial information distributed) 
and the manner in which our chief operating decision maker allocates resources and assesses financial performance. The following 
summarizes the three segments. For additional information about this segments operations, see Part I - Item 1. Business.

Retail Segment

The Retail Segment operates 1,419 college, university, and K-12 school bookstores, comprised of 772 physical bookstores 
and 647 virtual bookstores. Our bookstores typically operate under agreements with the college, university, or K-12 schools to be 
the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The majority 
of the physical campus bookstores have school-branded e-commerce sites which we operate and which offer students access to 
affordable course materials and affinity products, including emblematic apparel and gifts. The Retail Segment also offers inclusive 
access programs, in which course materials, including e-content, are offered at a reduced price through a course materials fee, and 
delivered to students on or before the first day of class. Additionally, the Retail Segment offers a suite of digital content and services 
to colleges and universities, including a variety of open educational resource-based courseware.

Wholesale Segment

The Wholesale Segment is comprised of our wholesale textbook business and is one of the largest textbook wholesalers in the 
country. The Wholesale Segment centrally sources, sells, and distributes new and used textbooks to approximately 3,400 physical 
bookstores, including our Retail Segment's 772 physical bookstores and sources and distributes new and used textbooks to our 
647 virtual bookstores. Additionally, the Wholesale Segment sells hardware and a software suite of applications that provides 
inventory management and point-of-sale solutions to approximately 400 college bookstores.

DSS Segment

The Digital Student Solutions (“DSS”) Segment includes direct-to-student products and services to assist students to study 
more effectively and improve academic performance. The DSS Segment is comprised of the operations of Student Brands, LLC, 
a  leading  direct-to-student  subscription-based  writing  services  business,  and  bartleby,  a  direct-to-student  subscription-based 
offering providing textbook solutions, expert questions and answers, tutoring and test prep services. 

Corporate Services

Corporate Services represents unallocated shared-service costs which include corporate level expenses and other governance 

functions, including executive functions, such as accounting, legal, treasury, information technology, and human resources.  

77

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Eliminations

The eliminations are primarily related to the following intercompany activities: 

•  The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination 

of Retail commissions earned from Wholesale, and

•  These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail inventory that was purchased 
from  Wholesale  in  a  prior  period  that  was  subsequently  sold  to  external  customers  during  the  current  period  and  the 
elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the elimination 
of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the current 
period. 

Our international operations are not material and the majority of the revenue and total assets are within the United States. 

Total Assets

Retail (includes goodwill of $0 and $0, respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

867,288

$

Wholesale (includes goodwill of $0 and $0, respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . .

DSS (includes goodwill of $4,700 and $4,700, respectively) . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

248,464

35,689

4,991

707,975

191,976

40,543

5,686

Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,156,432

$

946,180

As of

May 2, 2020

April 27, 2019

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Capital Expenditures

Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wholesale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DSS (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Capital Expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

28,546

$

33,008

$

38,598

2,126

5,425

95

1,824

11,444

144

1,559

2,620

32

36,192

$

46,420

$

42,809

(a) Primarily comprised of content development costs for bartleby.com textbook solutions which was launched in Fiscal 2019.

78

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Summarized financial information for our reportable segments is reported below: 

53 weeks ended
May 2, 2020 (a)

52 weeks ended
April 27, 2019(b)

52 weeks ended 
April 28, 2018(c)

Sales:

Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wholesale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Eliminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross Profit

Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wholesale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Eliminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Gross Profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation and Amortization

Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wholesale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Depreciation and Amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Loss

Retail (d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wholesale (d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Eliminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Operating Loss (d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The following is a reconciliation of segment Operating Loss to consolidated
Income Before Income Taxes

Total Operating Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest Expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Loss Before Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

$

$

$

$

$

$

1,712,892

$

1,889,008

$

2,024,541

198,353

23,661

(83,843)

223,374

21,339

(99,078)

258,369

15,762

(95,055)

1,851,063

$

2,034,643

$

2,203,617

383,282

$

451,871

$

39,805

19,313

149

56,341

20,030

(516)

482,226

60,328

15,403

(724)

442,549

$

527,726

$

557,233

47,099

$

51,728

$

5,963

8,670

128

6,014

7,974

149

61,860

$

65,865

$

53,955

6,188

5,253

190

65,586

(24,445) $

3,751

$

(265,843)

12,909

(8,529)

(23,077)

359

(2,131)

(3,345)

(25,463)

(466)

31,388

226

(27,750)

(724)

(42,783) $

(27,654) $

(262,703)

(42,783) $

(27,654) $

(7,445)

(9,780)

(50,228) $

(37,434) $

(262,703)

(10,306)

(273,009)

(a)  In Fiscal 2020, our business experienced an unprecedented and significant impact as a result of COVID-19 related campus 
store closures (the majority of which began in mid-March). The impact of the store closures affects the comparability of our 
results of operations and cash flows.

(b)  We acquired PaperRater on August 21, 2018. The consolidated financial statements for the 52 weeks ended April 27, 2019 

include the financial results of PaperRater from the acquisition date, August 21, 2018, to April 27, 2019.

(c)  We acquired Student Brands, LLC on August 3, 2017. The consolidated financial statements for the 52 weeks ended April 28, 

2018 include the financial results of Student Brands from the acquisition date, August 3, 2017, to April 28, 2018.

(d)  In  Fiscal  2019,  we  recorded  goodwill  impairment  (non-cash  impairment  loss)  of  $20,538  and  $28,744  in  our  Retail  and 

Wholesale Segments, respectively. 

In Fiscal 2018, we recorded a goodwill impairment (non-cash impairment loss) of $313,130 in our Retail Segment (prior BNC 
segment) based on the results of our annual goodwill impairment test. 

79

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 8. Equity and Earnings Per Share

Equity

Our authorized capital stock consists of 200,000,000 shares of common stock, par value $0.01 per share, and 5,000,000 shares 
of preferred stock, par value $0.01 per share. As of May 2, 2020, 48,297,554 shares of our common stock and 0 shares of our 
preferred stock were issued and outstanding. Our common stock trades on the NYSE under the symbol “BNED”. 

The holders of our common stock are entitled to one vote for each share held of record on all matters submitted to a vote of 
the stockholders. Holders of shares of our common stock do not have cumulative voting rights in the election of directors. The 
holders of our common stock will be entitled to share ratably in our assets legally available for distribution to our stockholders, 
subject to the prior distribution rights of preferred stock, if any, then outstanding. The holders of our common stock do not have 
preemptive rights or preferential rights to subscribe for shares of our capital stock.

We have reserved 10,409,345 shares of common stock for future grants in accordance with the Barnes & Noble Education 
Inc. Equity Incentive Plan. See Part II - Item 8. Financial Statements and Supplementary Data - Note 14. Stock-Based Compensation.

On March 25, 2020, our Board of Directors approved the adoption of a short-term stockholder rights plan and declared a 
dividend distribution of one preferred share purchase right on each outstanding share of our common stock. The dividend was 
payable to holders of record as of the close of business on April 10, 2020. The rights will be exercisable only if a person or group 
acquires 10% or more of our outstanding common stock. Each right will entitle stockholders to buy one one-thousandth of a share 
of our preferred stock at an established exercise price. The Rights will expire no later than December 31, 2020. For additional 
information, see the Form 8-K dated March 25, 2020 and filed with the SEC on March 26, 2020.

Share Repurchases 

On December 14, 2015, our Board of Directors authorized a stock repurchase program of up to $50,000, in the aggregate, of 
our outstanding common stock. The stock repurchase program is carried out at the direction of management (which may include 
a plan under Rule 10b5-1 of the Securities Exchange Act of 1934). The stock repurchase program may be suspended, terminated, 
or modified at any time. Any repurchased shares will be held as treasury stock and will be available for general corporate purposes. 
During the Fiscal 2020, Fiscal 2019 and Fiscal 2018, we did not purchase shares under the stock repurchase program. As of May 
2, 2020, approximately $26,669 remains available under the stock repurchase program.

During the Fiscal 2020, Fiscal 2019 and Fiscal 2018, we also repurchased 374,733 shares, 351,043 shares, and 260,531 shares 

of our common stock in connection with employee tax withholding obligations for vested stock awards, respectively.

Dividends

We paid no other dividends to common stockholders during Fiscal 2020, Fiscal 2019 and Fiscal 2018.  We do not intend to 

pay dividends on our common stock in the foreseeable future. 

Earnings Per Share

Basic EPS is computed based upon the weighted average number of common shares outstanding for the year. Diluted EPS is 
computed based upon the weighted average number of common shares outstanding for the year plus the dilutive effect of common 
stock equivalents using the treasury stock method and the average market price of our common stock for the year. We include 
participating  securities  (unvested  share-based  payment  awards  that  contain  non-forfeitable  rights  to  dividends  or  dividend 
equivalents) in the computation of EPS pursuant to the two-class method. Our participating securities consist solely of unvested 
restricted stock awards, which have contractual participation rights equivalent to those of stockholders of unrestricted common 
stock. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common 
stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not 
share in the losses of the Company. During the Fiscal 2020, Fiscal 2019 and Fiscal 2018, average shares of 3,795,603, 2,939,089
and 2,494,799 were excluded from the diluted earnings per share calculation using the two-class method as their inclusion would 
have been antidilutive, respectively.

80

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

The following is a reconciliation of the basic and diluted earnings per share calculation:

(shares in thousands)
Numerator for basic and diluted earnings per share:
Net loss available to common shareholders . . . . . . . . . . . . . . . . . . . . . $

Denominator for basic and diluted earnings per share:

Basic and diluted weighted average shares of Common Stock . . . . . .
Loss per share of Common Stock:

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

(38,250) $

(24,374) $

(252,566)

48,013

47,306

46,763

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(0.80) $
(0.80) $

(0.52) $
(0.52) $

(5.40)
(5.40)

Note 9. Fair Values of Financial Instruments

In accordance with ASC No. 820, Fair Value Measurements and Disclosures, the fair value of an asset is considered to be the 
price at which the asset could be sold in an orderly transaction between unrelated knowledgeable and willing parties. A liability’s 
fair value is defined as the amount that would be paid to transfer the liability to a new obligor, not the amount that would be paid 
to settle the liability with the creditor. Assets and liabilities recorded at fair value are measured using a three-tier fair value hierarchy, 
which prioritizes the inputs used in measuring fair value. These tiers include:

Level 1—Observable inputs that reflect quoted prices in active markets

Level 2—Inputs other than quoted prices in active markets that are either directly or indirectly observable

Level 3—Unobservable inputs in which little or no market data exists, therefore requiring us to develop our own assumptions

Our financial instruments include cash and cash equivalents, receivables, accrued liabilities and accounts payable. The fair 
values of cash and cash equivalents, receivables, accrued liabilities and accounts payable approximates their carrying values due 
to the short-term nature of these instruments, which are all considered Level 1. The fair value of short-term and long-term debt 
approximates its carrying value.

For nonrecurring fair value measurements associated with impairment testing performed during Fiscal 2019, refer to Part II 
- Item 8. Financial Statements and Supplementary Data - Note 2. Summary of Significant Accounting Policies - Other Long-lived 
Assets and Note 2. Summary of Significant Accounting Policies - Goodwill where we determined the fair value of impaired assets 
using Level 3 inputs. 

Note 10. Credit Facility 

We have a credit agreement (the “Credit Agreement”), amended March 1, 2019, under which the lenders committed to provide 
us with a five-year asset-backed revolving credit facility in an aggregate committed principal amount of $400,000 (the “Credit 
Facility”) effective from the date of the amendment. We have the option to request an increase in commitments under the Credit 
Facility of up to $100,000, subject to certain restrictions. Proceeds from the Credit Facility are used for general corporate purposes, 
including seasonal working capital needs. The agreement includes an incremental first in, last out seasonal loan facility (the “FILO 
Facility”) for a $100,000 incremental facility maintaining the maximum availability under the Credit Agreement at $500,000. On 
March 2, 2020, we were granted a waiver to the condition to the current draw under the FILO Facility that Consolidated EBITDA 
(as defined in the Credit Agreement) minus Restricted Payments (as defined in the Credit Agreement) equal at least $90,000.  

As of May 2, 2020, we had outstanding borrowings of $99,700 and $75,000 under the Credit Facility and FILO Facility, 
respectively. As of April 27, 2019, we had outstanding borrowings of $33,500 and $100,000 under the Credit Facility and FILO 
Facility, respectively. 

During the 53 weeks ended May2, 2020, we borrowed $600,900 and repaid $559,700 under the Credit Agreement, and had 
a net total $174,700 of outstanding borrowings as of May 2, 2020. During 52 weeks ended April 27, 2019, we borrowed $521,200 
and repaid $584,100 under the Credit Agreement, and had a net total of $133,500 of outstanding borrowings as of April 27, 2019.  
As of both May 2, 2020 and April 27, 2019, we issued $4,759 in letters of credit under the Credit Facility, respectively.  During 
52 weeks ended April 28, 2018, we borrowed $674,500 and repaid $637,700 under the Credit Facility. 

81

 
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

During 52 weeks ended April 27, 2019, we incurred debt issuance costs totaling $3,395 related to the March 1, 2019 Credit 
Facility amendment and recorded a write-off of $118 of existing unamortized debt issuance costs. The debt issuance costs have 
been deferred and are presented as an asset which is subsequently amortized ratably over the term of the credit agreement.

The Credit Facility is secured by substantially all of the inventory, accounts receivable and related assets of the borrowers 
under the Credit Facility, but excluding the equity interests in us and our subsidiaries, intellectual property, equipment and certain 
other property. 

Interest under the Credit Facility accrues, at our election, at a LIBOR or alternate base rate, plus, in each case, an applicable 
interest rate margin, which is determined by reference to the level of excess availability under the Credit Facility. Loans will 
initially  bear  interest  at  LIBOR  plus  1.750% per  annum,  in  the  case  of  LIBOR  borrowings,  or  at  the  alternate base  rate  plus 
0.750% per annum, in the alternative, and thereafter the interest rate will fluctuate between LIBOR plus 1.750% per annum and 
LIBOR  plus  1.250% per  annum  (or  between  the  alternate  base  rate  plus  0.750% per  annum  and  the  alternate  base  rate  plus 
0.250% per annum), based upon the excess availability under the Credit Facility at such time. 

Loans under the FILO Facility will bear interest at a rate equal to the LIBOR rate, plus 2.750%.  In connection with the waiver, 
the applicable margin for credit extensions made under the FILO Facility after March 2, 2020 through the end of 2020 was increased 
by 0.50% (to 3.25% per annum for LIBO rate loans and 2.25% for base rate loans). The FILO Facility will be available solely 
during the draw period each year, from April 1 through July 31. We are required to borrow 100% of the aggregate commitments 
under the FILO Facility on April 1 of each year, and the loans must be repaid in full (including interest and fees) on July 31 of 
each year. The commitments under the FILO Facility will decrease from $75 million to $50 million on August 1, 2020 and from 
$50 million to $25 million on August 1, 2021. We will pay a commitment fee of 0.375% on the daily unused portion of the FILO 
Facility. 

The Credit Facility contains customary negative covenants, which limit the Company’s ability to incur additional indebtedness, 
create liens, make investments, make restricted payments or specified payments and merge or acquire assets, among other things. 
In addition, if excess availability under the Credit Facility were to fall below certain specified levels, certain additional covenants 
(including fixed charge coverage ratio requirements) would be triggered, and the lenders would have the right to assume dominion 
and control over the Company's cash.

The Credit Facility contains customary events of default, including payment defaults, material breaches of representations 
and warranties, covenant defaults, default on other material indebtedness, customary ERISA events of default, bankruptcy and 
insolvency, material judgments, invalidity of liens on collateral, change of control or cessation of business. The Credit Facility 
also  contains  customary  affirmative  covenants  and  representations  and  warranties. We  are  in  compliance  with  all  covenants, 
representations and warranties under the Credit Facility as of May 2, 2020.

We believe that our future cash from operations, access to borrowings under the Credit Facility, FILO Facility and short-term 
vendor financing will provide adequate resources to fund our operating and financing needs for the foreseeable future. Our future 
capital requirements will depend on many factors, including, but not limited to, the economy and the outlook for and pace of 
sustainable growth in our markets, the levels at which we maintain inventory, the number and timing of new store openings, and 
any potential acquisitions of other brands or companies including digital properties. To the extent that available funds are insufficient 
to fund our future activities, we may need to raise additional funds through public or private financing of debt or equity. Our access 
to, and the availability of, financing in the future will be impacted by many factors, including the liquidity of the overall capital 
markets and the current state of the economy. There can be no assurances that we will have access to capital markets on acceptable 
terms. 

Note 11. Supplementary Information

Impairment Loss (non-cash) 

We review our long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount 
of an asset may not be recoverable in accordance with ASC 360-10, Accounting for the Impairment or Disposal of Long-Lived 
Assets. For information, see Part II - Item 8. Financial Statements and Supplementary Data - Note 2. Summary of Significant 
Accounting Policies.

During the 53 weeks ended May 2, 2020, we recognized an impairment loss (non-cash) of $433 in the Retail segment related 

to net capitalized development costs for a project which are not recoverable.

During the 52 weeks ended April 27, 2019, we recorded an impairment loss (non-cash) of $57,748, comprised of $49,282 of 

goodwill and $8,466 of long-lived assets. 

82

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

During the 52 weeks ended April 28, 2018, we recorded an impairment loss (non-cash) of $313,130 related to goodwill.  

Restructuring and Other Charges

During the 53 weeks ended May 2, 2020, we recognized restructuring and other charges totaling $18,567 comprised of $12,667
for severance and other employee termination and benefit costs associated with several management changes ($10,370 is included 
in accrued liabilities in the consolidated balance sheet as of May 2, 2020), the elimination of various positions as part of cost 
reduction objectives, and professional service costs for process improvements, and $2,695 related to an actuarial loss for a frozen 
retirement benefit plan (non-cash),  $2,841 for professional service costs for shareholder activist activities, and $587 related to a 
store-level asset impairment charge, offset by $223 related to reduction of liabilities for a facility closure. 

During the 52 weeks ended April 27, 2019, we recognized restructuring and other charges totaling $7,233 comprised of $4,554
for severance and transition payments related to senior management changes, other employee termination and benefit costs, and 
other charges totaling $2,679, primarily comprised of$2,274 in an actuarial loss for a frozen retirement benefit plan (non-cash), 
$281 related to additional liabilities for a facility closure, and a write-off of $118 of existing unamortized debt issuance costs.

During the 52 weeks ended April 28, 2018, we recognized restructuring and other charges totaling $5,429, which is primarily 

comprised of severance and transition payments related to senior management changes.

Intangible Assets

Amortizable intangible assets as of May 2, 2020 and April 27, 2019 are as follows:

Amortizable intangible assets
Customer relationships . . . . . . . . . . . . . . . . . . . . .
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technology (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Remaining
Life
10 - 14
2 - 3
2
1 - 8

As of May 2, 2020

Gross
Carrying
Amount

Accumulated
Amortization

Total

$

$

271,800
19,400
9,500
8,930
309,630

$

$

(113,280) $
(9,615)
(5,900)
(5,710)
(134,505) $

158,520
9,785
3,600
3,220
175,125

(a)   Other consists of recognized intangibles for non-compete agreements and trade names.

Amortizable intangible assets
Customer relationships . . . . . . . . . . . . . . . . . . . . .
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technology (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Remaining
Life
1 - 15
3 - 4
1 - 3
1 - 9

As of April 27, 2019

Gross
Carrying
Amount

Accumulated
Amortization

Total

$

$

271,800
19,400
9,500
9,831
310,531

$

$

(101,781) $
(5,728)
(3,883)
(4,161)
(115,553) $

170,019
13,672
5,617
5,670
194,978

(a)   See Impairment Loss (non-cash) discussion above. 
(b)  Other consists of recognized intangibles for non-compete agreements, trade names, and favorable leasehold interests.

All amortizable intangible assets are being amortized over their useful life on a straight-line basis.

Aggregate Amortization Expense:
For the 53 weeks ended May 2, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
For the 52 weeks ended April 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
For the 52 weeks ended April 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

19,310
21,314
19,056

83

 
 
 
 
 
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Estimated Amortization Expense: (Fiscal Year)
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
After 2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

17,634
17,301
13,923
12,060
11,700
102,507

For additional information about intangible assets, see Part II - Item 8. Financial Statements and Supplementary Data - Note 

2. Summary of Significant Accounting Policies and Note 6. Acquisitions. 

Goodwill

The following table details the changes in carrying value of goodwill (including foreign currency translation):

Balance at April 29, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill related to PaperRater acquisition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Impairment loss (non-cash) (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at both April 27, 2019 and May 2, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

49,282
4,700
(49,282)
4,700

(a)  See Impairment Loss (non-cash) discussion above. 

As of May 2, 2020, goodwill of approximately $73,119 was deductible for federal income tax purposes. This is higher than 
the goodwill balance reflected on the consolidated balance sheet as of May 2, 2020 due to impairment losses recorded in Fiscal 
2018 and Fiscal 2019. 

For additional information related to goodwill, see Part II - Item 8. Financial Statements and Supplementary Data - Note 2. 

Summary of Significant Accounting Policies and Note 6. Acquisitions. 

Note 12. Related Party Transactions

MBS Textbook Exchange, LLC

Prior to the acquisition of MBS on February 27, 2017, MBS was considered a related-party as it was majority-owned by 
Leonard Riggio, who is a principal owner holding substantial shares of our common stock, and other members of the Riggio family.  
Subsequent to the acquisition, the consolidated financial statements include the accounts of MBS and all material intercompany 
accounts and transactions have been eliminated in consolidation. 

MBS leases its main warehouse and distribution facility located in Columbia, Missouri from MBS Realty Partners L.P. which 
is majority-owned by Leonard Riggio, with the remaining ownership by other sellers of MBS. The lease was originally entered 
into in 1991 and included a renewal option which extended the lease through September 1, 2023. Based upon a valuation performed 
as of the acquisition date, the lease was determined to be favorable from a lessee perspective with below market rent. Rent payments 
to MBS Realty Partners L.P. were approximately $1,380 in Fiscal 2020, Fiscal 2019 and Fiscal 2018. 

Note 13. Employee Benefit Plans

We sponsor defined contribution plans for the benefit of substantially all of the employees of BNC and DSS. MBS maintains 
a profit sharing plan covering substantially all full-time employees of MBS. For all plans, we are responsible to fund the employer 
contributions directly. Total employee benefit expense for these plans was $5,015, $6,702, and $7,196 during 53 weeks ended May 
2, 2020, 52 weeks ended April 27, 2019, and 52 weeks ended April 28, 2018, respectively.  

Effective April 2020, due to the significant impact as a result of COVID-19 related campus store closures, we have temporarily 
suspended employer matching contributions into our 401(k) plans through the end of December 2020 (the first 9 months of Fiscal 
2021).

84

 
BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 14. Stock-Based Compensation

We have reserved 10,409,345 shares of our common stock for future grants in accordance with the Barnes & Noble Education 
Inc. Equity Incentive Plan. Types of equity awards that can be granted under the Equity Incentive Plan include options, restricted 
stock (“RS”), restricted stock units (“RSU”), performance shares (“PS”) and performance share units (“PSU”). We have not granted 
options under the Equity Incentive Plan. 

A RS award is an award of common stock that is subject to certain restrictions during a specified period. Restricted stock 
awards are generally subject to forfeiture if employment terminates prior to the release of the restrictions. The grantee cannot 
transfer the shares before the restricted shares vest. Shares of unvested restricted stock have the same voting rights as common 
stock, are entitled to receive dividends and other distributions thereon (although payment may be deferred until the shares have 
vested) and are considered to be currently issued and outstanding. Restricted stock awards will have a minimum vesting period 
of one year. 

A RSU is a grant valued in terms of our common stock, but no stock is issued at the time of grant. Each restricted stock unit 
may be redeemed for one share of our common stock once vested. Restricted stock units are generally subject to forfeiture if 
employment  terminates  prior  to  the  release  of  the  restrictions.  The  grantee  cannot  transfer  the  units  except  in  very  limited 
circumstances and with the consent of the compensation committee. Shares associated with unvested restricted stock units have 
no voting rights but are entitled to receive dividends and other distributions thereon (although payment may be deferred until the 
units have vested). Restricted stock units generally vest over a period of three years, but will have a minimum vesting period of 
one year. 

PS awards and PSU awards were granted to employees. Each PS and PSU may be redeemed for one share of our common 
stock once vested and are generally subject to forfeiture if employment terminates prior to the release of the restrictions. The 
grantee cannot transfer the PS or PSU awards except in very limited circumstances and with the consent of the compensation 
committee. Shares of unvested PSU awards have no voting rights but are entitled to receive dividends and other distributions 
thereon (although payment may be deferred until the shares or units, as the case may be, have vested). The PS and PSU awards 
will only vest based upon the achievement of pre-established performance goals related to Adjusted EBITDA, segment revenue, 
new business, and/or total shareholder return performance achieved over a period of time. The PS and PSU awards will vest based 
on company performance and/or market conditions during the subsequent two year period with one additional year of time-based 
vesting. The number of PS and PSU awards that will vest range from 0%-150% of the target award based on actual performance.

We recognize compensation expense for awards ratably over the requisite service period of the award, which is generally three 
years. We recognize compensation expense based on the number of awards expected to vest using an estimated average forfeiture 
rate. We calculate the fair value of stock-based awards based on the closing price on the date the award was granted. For those 
awards with market conditions, we have determined the grant date fair value using the Monte Carlo simulation model.

85

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Stock-Based Compensation Activity

The following table presents a summary of awards activity related to our current Equity Incentive Plan:

Restricted Stock Awards

Restricted Stock Units

Performance Shares

Performance Share Units

Weighted 
Average
Grant Date 
Fair Value

Number of 
Shares

12,371

19,704

(12,371)

—

19,704

21,506

(19,704)

—

21,506

38,096

(21,506)

—

$ 9.70

$ 6.09

$ 9.70

$ —

$ 6.09

$ 5.58

$ 6.09

$ —

$ 5.58

$ 3.15

$ 5.58

$ —

Number of 
Shares

1,731,623

1,640,926

(697,370)

(355,055)

2,320,124

1,443,746

(1,056,486)

(355,067)

2,352,317

1,541,154

(1,138,984)

(504,409)

Weighted 
Average
Grant Date 
Fair Value

Weighted 
Average
Grant Date
Fair Value

Weighted 
Average
Grant Date
Fair Value

Number of 
Shares

Number of 
Shares

$ 10.70

$ 5.88

$ 10.93

$ 9.04

$ 7.47

$ 5.58

$ 8.31

$ 6.23

$ 6.12

$ 3.08

$ 6.56

$ 4.69

406,078

—

—

(120,142)

285,936

—

—

(60,425)

225,511

—

(56,380)

(169,131)

$ 9.52

$ —

$ —

$ 9.52

$ 9.52

$ —

$ —

$ 9.52

$ 9.52

$ —

$ 9.52

$ 9.52

—

537,756

—

—

537,756

385,171

—

(157,028)

765,899

709,517

—

(151,649)

$ —

$ 7.90

$ —

$ —

$ 7.90

$ 4.18

$ —

$ 6.83

$ 6.25

$ 2.23

$ —

$ 5.31

38,096

$ 3.15

2,250,078

$ 4.21

—

$ —

1,323,767

$ 4.20

Balance, 
   April 29, 2017. . . .

Granted . . . . . .

Vested . . . . . . .
Forfeited (a) . . .

Balance, 
   April 28, 2018. . . .

Granted . . . . . .

Vested . . . . . . .
Forfeited (a) . . .

Balance,
   April 27, 2019. . . .

Granted . . . . . .

Vested . . . . . . .
Forfeited (a) . . .

Balance, 
   May 2, 2020 . . . . .

(a) The PS and PSUs forfeitures reflect a cumulative adjustment to reflect changes to the expected level of achievement of the 

respective grants.

Total fair value of vested share awards since the inception of the Equity Incentive Plan is $35,494. 

Stock-Based Compensation Expense

We recognized stock-based compensation expense for equity-based awards in selling and administrative expenses as follows:

53 weeks ended
May 2, 2020

52 weeks ended
April 27, 2019

52 weeks ended
April 28, 2018

Restricted Stock Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Restricted Stock Units Expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performance Shares Expense (a). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performance Share Units Expense (a) . . . . . . . . . . . . . . . . . . . . . . . . .

$

120
6,253

12

253

$

110
7,846

87

974

Stock-Based Compensation Expense . . . . . . . . . . . . . . . . . . . . . . . $

6,638

$

9,017

$

120
8,370
(218)

187

8,459

(a)   Stock-based compensation expense reflects cumulative adjustments to reflect changes to the expected level of achievement 

of the respective grants.

Total unrecognized compensation cost related to unvested awards as of May 2, 2020 was $6,400 and is expected to be recognized 

over a weighted-average period of 1.58 years.

86

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 15. Income Taxes 

For Fiscal 2020, Fiscal 2019, and Fiscal 2018, we had no material revenue or expense in jurisdictions outside the United 

States.

Impact of U.S. Tax Reform

The Tax Cuts and Jobs Act (the “Act”) was enacted on December 22, 2017. The Act reduces the U.S. federal corporate income 
tax rate from 35% to 21% and requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that 
were previously tax deferred, among other provisions. In accordance with SAB 118, “Income Tax Accounting Implications of the 
Tax Cuts and Jobs Act” (SAB 118), we completed our accounting for the tax effects of the enactment of the Act within the provisional 
period as of April 27, 2019. We recorded measurement period adjustments during Fiscal 2019 to reduce our net deferred tax liability 
by $3,911, which primarily related to the acceleration of certain deductions as permitted by the U.S. tax code. The most significant 
impact of the legislation for the Company was a $20,425 reduction of the value of our net deferred (which represents future tax 
liabilities) and long-term tax liabilities as a result of lowering the U.S. corporate income tax rate from 35% to 21%, which was 
recorded in Fiscal 2018. We also recorded a liability associated with the one-time transition tax, however, such amount is not 
material.

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (The “CARES Act”) was enacted. We have 
analyzed the provisions, which provide for a technical correction to allow for full expensing of qualified leasehold improvements, 
modifications to charitable contribution and net operating loss limitations, modifications to the deductibility of business interest 
expense,  as  well  as Alternative  Minimum  Tax  ("AMT")  credit  acceleration.  The  technical  correction  for  qualified  leasehold 
improvements allows us to accelerate deductions for assets placed in service in prior years, but the CARES Act is not otherwise 
expected to have a material impact on our income tax provision for Fiscal 2020.  

Income tax benefits for Fiscal 2020, Fiscal 2019 and Fiscal 2018 are as follows:

Fiscal 2020

Fiscal 2019

Fiscal 2018

Current:

Federal (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred:

Federal (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

(5,471) $
(1,127)
(6,598)

(4,086)
(1,294)
(5,380)
(11,978) $

(6,494) $
(2,035)
(8,529)

(3,681)
(850)
(4,531)
(13,060) $

(8,089)
2,410
(5,679)

(13,250)
(1,514)
(14,764)
(20,443)

(a)  For Fiscal 2018, the income tax benefit was caused largely by the revaluation due to the change in the U.S. corporate income 

tax rate from 35% to 21% as described above.

Reconciliation between the effective income tax rate and the federal statutory income tax rate is as follows:

Federal statutory income tax rate (a) . . . . . . . . . . . . . . . . . . . . . . .
State income taxes, net of federal income tax benefit . . . . . . . . .
Permanent book / tax differences. . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill impairment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provisional remeasurement due to Tax Legislation . . . . . . . . . . .
Credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effective income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fiscal 2020

Fiscal 2019

Fiscal 2018

21.0%
3.7
(2.9)
—
—
0.5
1.5
23.8%

21.0%
6.3
(3.9)
—
10.4
0.3
0.8
34.9%

34.1%
(0.3)
(0.7)
(34.2)
7.5
0.2
0.9
7.5%

87

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

(a)  Due to the Act, we applied a U.S. statutory federal income tax rate of 33.9% for earnings between April 30, 2017 and January 
27, 2018, and 21% for earnings between January 28, 2018 and April 28, 2018.  The result is an effective statutory rate of 
34.1% for Fiscal 2018. 

The effective tax rate for Fiscal 2020 is significantly lower as compared to the comparable prior year period due to various 

permanent differences and the impact of the Act recorded in Fiscal 2019.

One percentage point on our Fiscal 2020 effective tax rate is approximately $502. The permanent book / tax differences are 
principally comprised of non-deductible compensation, non-deductible meals and entertainment costs, and federal income tax 
credits.

We account for income taxes using the asset and liability method. Deferred taxes are recorded based on differences between 
the financial statement basis and tax basis of assets and liabilities and available tax loss and credit carryforwards. The significant 
components of our deferred taxes consisted of the following:

Deferred tax assets:

Estimated accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Insurance liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net operating losses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax liabilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intangible asset amortization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease right-of-use assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross deferred tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net deferred tax asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

As of

5/2/2020

4/27/2019

$

11,046
7,167
1,511
528
65,334
484
18,438
4,992
8,853
118,353
(1,231)
117,122

(37,864)
(64,695)
(6,758)
(109,317)
7,805

$

10,972
2,969
1,738
518
982
402
19,903
4,928
8,253
50,665
(1,194)
49,471

(40,790)
—
(6,256)
(47,046)
2,425

88

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

As of May 2, 2020, we had $52 of unrecognized tax benefits, all of which, if recognized, would affect our effective tax rate. 
We do not believe that it is reasonably possible that these unrecognized tax benefits will decrease in the next twelve months. A 
reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

Balance at April 29, 2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions for tax positions of the current period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions for tax positions of prior periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reductions due to settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other reductions for tax positions of prior periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at April 28, 2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions for tax positions of the current period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additions for tax positions of prior periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reductions due to settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other reductions for tax positions of prior periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at April 27, 2019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions for tax positions of the current period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additions for tax positions of prior periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reductions due to settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other reductions for tax positions of prior periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at May 2, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

86
25
2
—
(16)
97
—

—

—
(6)
91

—
—

—
(39)
52

Our policy is to recognize interest and penalties related to income tax matters in income tax expense. As of May 2, 2020 and 
April 27, 2019, we had accrued $3 and $4, respectively, for net interest and penalties. The change in the amount accrued for net 
interest and penalties includes $1 in reductions for net interest and penalties recognized in income tax expense in our Fiscal 2020 
consolidated statement of operations.

In assessing the realizability of the deferred tax assets, management considered whether it is more likely than not that some 
or all of the deferred tax assets would be realized. In evaluating our ability to utilize our deferred tax assets, we considered all 
available evidence, both positive and negative, in determining future taxable income on a jurisdiction by jurisdiction basis. We 
have recorded a valuation allowance of $1,231 and $1,194 for May 2, 2020 and April 27, 2019, respectively. 

As of May 2, 2020, and based on our tax year ended January 2020, we had state net operating loss carryforwards (“NOLs”) 
of approximately $83,999 that are available to offset taxable income in our respective taxing jurisdiction beginning in the current 
period and that expire beginning in 2030. We had net state tax credit carryforwards totaling $612, which expire beginning in 2021.

As of May 2, 2020, we recorded $200 of foreign withholding tax related to repatriations of earnings from certain foreign 
subsidiaries. If additional earnings in these foreign subsidiaries were repatriated in the future, additional income and withholding 
tax expense would be incurred.  Additional income and withholding tax expense on any future repatriated earnings is estimated 
to be less than $100.

 We are subject to U.S. federal income tax, as well as income tax in jurisdictions of each state having an income tax. The tax 
years that remain subject to examination are primarily Fiscal 2014 and forward. Some earlier years remain open for a small minority 
of states. We retain an income tax liability for periods prior to the Spin-Off from Barnes & Noble, Inc. only for returns filed on a 
stand-alone basis.

89

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 16. Legal Proceedings 

We are involved in a variety of claims, suits, investigations and proceedings that arise from time to time in the ordinary course 
of our business, including actions with respect to contracts, intellectual property, taxation, employment, benefits, personal injuries 
and other matters. We record a liability when we believe that it is both probable that a loss has been incurred and the amount of 
loss can be reasonably estimated. Based on our current knowledge, we do not believe that there is a reasonable possibility that the 
final outcome of any pending or threatened legal proceedings to which we or any of our subsidiaries are a party, either individually 
or  in  the  aggregate,  will  have  a  material  adverse  effect  on  our  future  financial  results.  However,  legal  matters  are  inherently 
unpredictable and subject to significant uncertainties, some of which are beyond our control. As such, there can be no assurance 
that the final outcome of these matters will not materially and adversely affect our business, financial condition, results of operations 
or cash flows.

Between January 22, 2020, and May 20, 2020, eleven purported class action complaints were filed in the United States District 
Court for the District of Delaware, the United States District Court for the District of New Jersey, and the United States District 
Court for the Northern District of Illinois against the Company, along with several publishers, another collegiate bookstore retailer, 
and an industry association. The plaintiffs are retailers of collegiate course materials or current or former college students. Although 
the specific allegations vary slightly, they claim, on their own behalf and on behalf of the purported classes, that the Company and 
the other defendants violated Section 1 of the Sherman Act (15 U.S.C. § 1), Section 2 of the Sherman Act (15 U.S.C. § 2), Section 
13(a) of the Robinson-Patman Act (15 U.S.C. §13(a)), and various state antitrust and unfair trade practices laws for alleged activities 
in connection with inclusive access and the sale of course materials to universities and their students. The United States Judicial 
Panel on Multidistrict Litigation is considering whether to consolidate these and other related cases in a consolidated proceeding. 
We intend to vigorously defend this matter and are currently unable to estimate any potential losses.

Note 17. Commitments and Contingencies

We generally operate our physical bookstores pursuant to multi-year school management contracts under which a school 
designates us to operate the official school physical bookstore on campus and we provide the school with regular payments that 
represent a percentage of store sales and, in some cases, include a minimum fixed guaranteed payment. We account for these 
service agreements for our physical bookstores under lease accounting. Prior to the adoption of FASB ASC 842, Leases (Topic 
842) ("ASC 842") as discussed below, the excess of such minimum contract expense over actual contract payments (net of school 
allowances) was reflected in other long-term liabilities and accrued liabilities in the consolidated balance sheets. 

Effective the first quarter of Fiscal 2020 (April 28, 2019), we adopted ASC 842, which requires us to recognize lease assets 
and lease liabilities on the consolidated balance sheets for substantially all fixed lease arrangements (excluding variable obligations) 
with  a  term  greater  than  twelve  months.  For  additional  information  on  Fiscal  2020  lease  expense  and  minimum  fixed  lease 
obligations, excluding variable commissions, see Part II - Item 8. Financial Statements and Supplementary Data - Note 5. Leases.

The expense related to our college and university contracts for physical bookstores, including rent expense, and other facility 

costs in the consolidated statements of operations for periods prior to adoption of ASC 842 in Fiscal 2020 are as follows: 

Minimum contract expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Percentage contract expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

169,131
73,368
242,499

$

$

170,351
80,630
250,981

Fiscal 2019

Fiscal 2018

Purchase obligations, which includes information technology contracts and inventory purchase commitments, as of May 2, 

2020 are as follows: 

Less Than 1 Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
1-3 Years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-5 Years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

10,650
8,026
3,154
21,830

90

BARNES & NOBLE EDUCATION, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements - Continued
(Thousands of dollars, except share and per share data)

Note 18. Selected Quarterly Financial Information (Unaudited)

A summary of quarterly financial information for 53 weeks ended May 2, 2020 and 52 weeks ended April 27, 2019 is as 

follows:

Fiscal 2020 Quarterly Period Ended
Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . .

Net (loss) income . . . . . . . . . . . . . . . . . . . .

Basic (loss) earnings per common share:

Net (loss) income . . . . . . . . . . . . . . . . . .

Diluted (loss) earnings per common share:

Net (loss) income . . . . . . . . . . . . . . . . . .

Fiscal 2019 Quarterly Period Ended
Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross profit . . . . . . . . . . . . . . . . . . . . . . . . .

Net (loss) income . . . . . . . . . . . . . . . . . . . .

Basic (loss) earnings per common share:

Net (loss) income . . . . . . . . . . . . . . . . . .

Diluted (loss) earnings per common share:

Net (loss) income . . . . . . . . . . . . . . . . . .

13 weeks ended 
July 27, 2019

13 weeks ended
October 26, 2019

13 weeks ended
January 25, 2020

14 weeks ended
May 2, 2020 (a)

53 weeks ended 
May 2, 2020

$

$

$

$

$

319,657

71,657

$

$

(32,155) $

772,228

186,950

35,931

$

$

$

502,292

118,535

$

$

256,886

65,407

$

$

1,851,063

442,549

(1,693) $

(40,333) $

(38,250)

(0.68) $

0.75

$

(0.04) $

(0.84) $

(0.80)

(0.68) $

0.74

$

(0.04) $

(0.84) $

(0.80)

13 weeks ended 
July 28, 2018

13 weeks ended
October 27, 2018

13 weeks ended
January 26, 2019

13 weeks ended
April 27, 2019

52 weeks ended 
April 27, 2019

$

$

$

$

$

337,484

66,610

$

$

(38,622) $

814,766

210,760

59,697

$

$

$

548,008

132,953

769

$

$

$

334,385

117,403

$

$

2,034,643

527,726

(46,218) $

(24,374)

(0.82) $

1.26

$

0.02

$

(0.97) $

(0.52)

(0.82) $

1.25

$

0.02

$

(0.97) $

(0.52)

(a)  During the fourth quarter of Fiscal 2020, our business experienced an unprecedented and significant impact as a result of 
COVID-19 related campus store closures (the majority of which began in mid-March). The impact of the store closures affects 
the comparability of our results of operations and cash flows.

Schedule II—Valuation and Qualifying Accounts

Receivables Valuation and Qualifying Accounts
(In thousands)

For the 53 weeks ended May 2, 2020, 52 weeks ended April 27, 2019, and 52 weeks ended April 28, 2018:

Balance at
beginning
of period

Charge
(recovery) to
costs and
expenses

Write-offs

Balance at
end
of period

Allowance for Doubtful Accounts
May 2, 2020 . . . . . . . . . . . . . . . . . . . . .
April 27, 2019. . . . . . . . . . . . . . . . . . . .
April 28, 2018. . . . . . . . . . . . . . . . . . . .

Sales Returns Reserves
May 2, 2020 . . . . . . . . . . . . . . . . . . . . .
April 27, 2019. . . . . . . . . . . . . . . . . . . .

April 28, 2018. . . . . . . . . . . . . . . . . . . .

$
$
$

$
$
$

2,135
2,083
2,259

Balance at
beginning
of period

5,282
5,229
6,817

$
$
$

$
$
$

1,710
2,670
3,518

Addition
Charged to
Costs

186,305
197,799
170,469

$
$
$

$
$
$

(1,859) $
(2,618) $
(3,694) $

1,986
2,135
2,083

Deductions

Balance at
end
of period

(186,524) $
(197,746) $
(172,057) $

5,063
5,282
5,229

All other schedules are omitted because the conditions requiring their filing do not exist, or because the required information 

is provided in the consolidated financial statements, including the notes thereto.

91

Item 9.   CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 

DISCLOSURE

 There were no disagreements with accountants on accounting and financial disclosure.

Item 9A. CONTROLS AND PROCEDURES 

(a) Evaluation of Disclosure Controls and Procedures 

Management of the Company established and maintains disclosure controls and procedures that are designed to ensure that 
material information relating to the Company and its subsidiaries required to be disclosed in the reports that are filed or submitted 
under the Exchange Act are recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules 
and forms.  Such information is accumulated and communicated to management, including the Company’s Chief Executive Officer 
and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. As of the end of the period 
covered by this report, the Company’s management conducted an evaluation (as required under Rules 13a-15(b) and 15d-15(b) 
under the Exchange Act), under the supervision and with the participation of the principal executive officer and principal financial 
officer, of the Company’s “disclosure controls and procedures” (as such term is defined in Rules 13a-15(e) and 15d-15(e) under 
the  Exchange Act). A  control  system,  no  matter  how  well  designed  and  operated,  can  provide  only  reasonable,  not  absolute, 
assurance that it will detect or uncover failures within the Company to disclose material information otherwise required to be set 
forth in the Company’s periodic reports. Based on management’s evaluation, and considering the items noted below, the principal 
executive officer and principal financial officer concluded that, as of the end of the period covered by this report, the Company’s 
disclosure controls and procedures are effective at the reasonable assurance level. 

(b) Management’s Annual Report on Internal Control over Financial Reporting 

Management is responsible for establishing and maintaining adequate internal control over financial reporting. As defined in 
Exchange Act Rule 13a-15(f), internal control over financial reporting is a process designed by, or under the supervision of, the 
principal executive and principal financial officer and effected by the board of directors, management and other personnel, to 
provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external 
purposes in accordance with generally accepted accounting principles, and includes those policies and procedures that: (i) pertain 
to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets 
of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and (iii) that receipts and expenditures of the Company 
are being made only in accordance with authorizations of management and directors of the Company; and (iv) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that 
could have a material effect on the financial statements. 

Under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial 
Officer, the Company conducted an evaluation of the effectiveness of the Company’s internal control over financial reporting 
based on the framework in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (COSO 2013 framework). Based upon the Company’s evaluation under this framework, management 
concluded that the Company’s internal control over financial reporting was effective as of May 2, 2020. 

The effectiveness of internal control over financial reporting was audited by Ernst & Young LLP, an independent registered 

public accounting firm, as stated in their report included on page 94. 

(c) Changes in Internal Control over Financial Reporting 

There have been no changes in the Company’s internal control over financial reporting during the most recent quarter ended 
May 2, 2020 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial 
reporting. 

92

MANAGEMENT’S RESPONSIBILITY FOR CONSOLIDATED FINANCIAL STATEMENTS  

The management of Barnes & Noble Education, Inc. is responsible for the contents of the Consolidated Financial Statements, 
which are prepared in conformity with accounting principles generally accepted in the United States of America. The Consolidated 
Financial  Statements  necessarily  include  amounts  based  on  judgments  and  estimates.  Financial  information  elsewhere  in  the 
Annual Report is consistent with that in the Consolidated Financial Statements. 

The Company maintains a comprehensive accounting system, which includes controls designed to provide reasonable assurance 
as to the integrity and reliability of the financial records and the protection of assets. An internal audit staff is employed to regularly 
test and evaluate both internal accounting controls and operating procedures, including compliance with the Company’s Code of 
Business Conduct and Ethics. The Audit Committee of the Board of Directors, composed of directors who are not members of 
management, meets regularly with management, the independent registered public accountants and the internal auditors to ensure 
that their respective responsibilities are properly discharged. 

Ernst & Young LLP and the internal auditors have full and free independent access to the Audit Committee. The role of Ernst & 
Young LLP, an independent registered public accounting firm, is to provide an objective examination of the Consolidated Financial 
Statements and the underlying transactions in accordance with the standards of the Public Company Accounting Oversight Board. 
The report of Ernst & Young LLP appears on page 94 of this report on Form 10-K for the year ended May 2, 2020. 

OTHER INFORMATION 

The Company has included the Section 302 certifications of the Chief Executive Officer and the Chief Financial Officer of the 
Company as Exhibits 31.1 and 31.2 to its Annual Report on Form 10-K for Fiscal 2020 filed with the Securities and Exchange 
Commission, and the Company will submit to the New York Stock Exchange a certificate of the Chief Executive Officer of the 
Company certifying that he is not aware of any violation by the Company of New York Stock Exchange corporate governance 
listing standards. 

93

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of Barnes & Noble Education, Inc.

Opinion on Internal Control over Financial Reporting

We have audited Barnes & Noble Education, Inc. and subsidiaries’ internal control over financial reporting as of May 2, 2020, 
based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Barnes & Noble Education, Inc. and subsidiaries 
(the Company) maintained, in all material respects, effective internal control over financial reporting as of May 2, 2020, based on 
the COSO criteria. 

We also have audited, in accordance with the standards of the Public company Accounting Oversight Board (United States) 
(PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  May 2,  2020  and April 27,  2019,  the  related  consolidated 
statements of operations, equity and cash flows for each of the three years in the period ended May 2, 2020, and the related notes 
and financial statement schedule listed in the Index at Item 15(a)(2) and our report dated July 14, 2020 expressed an unqualified 
opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual 
Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations 
of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB.  Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable 
basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions 
of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation 
of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP
Iselin, New Jersey
July 14, 2020 

94

Item 9B. OTHER INFORMATION

On July 13, 2020, the Company entered into the First Amendment to Rights Agreement (the “Amendment”) by and between 
the Company and Computershare Trust Company, N.A., as rights agent (the “Rights Agent”), that amends the Rights Agreement, 
dated as of March 25, 2020 (the “Rights Agreement”), by and between the Company and the Rights Agent.  The Amendment 
makes certain modifications to the Rights Agreement that give the Board of Directors of the Company authority to grant certain 
exemptions under the Rights Agreement in the Board of Directors’ sole discretion, which exemptions may be granted by resolution 
of the Board of Directors in whole or in part, and may be subject to limitations or conditions to the extent the Board of Directors 
determines, in its sole discretion, necessary or desirable.  The foregoing description of the Amendment is qualified in its entirety 
by reference to the full text of the Amendment attached to this Annual Report on Form 10-K as Exhibit 4.3 and incorporated herein 
by reference.

PART III 

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information regarding our executive officers is incorporated by reference herein from the discussion under Part I - Item 1. 
Business - Executive Officers of this Annual Report on Form 10-K. The remaining information with respect to directors, executive 
officers,  the  code  of  ethics  and  corporate  governance  of  the  Company  is  incorporated  herein  by  reference  to  the  Company’s 
definitive Proxy Statement relating to the Company’s 2019 Annual Meeting of Stockholders to be filed with the SEC within 120 
days of the Company’s fiscal year ended May 2, 2020 (the “Proxy Statement”). 

The information with respect to compliance with Section 16(a) of the Exchange Act is incorporated herein by reference to the 

Proxy Statement. 

Item 11. EXECUTIVE COMPENSATION 

The information with respect to executive compensation is incorporated herein by reference to the Proxy Statement. 

The information with respect to compensation of directors is incorporated herein by reference to the Proxy Statement. 

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 

STOCKHOLDER MATTERS

Equity Compensation Plan Information 

The following table sets forth equity compensation plan information as of May 2, 2020: 

Number of
securities to be
issued upon 
exercise
of outstanding
options, warrants
and rights

Weighted-average
exercise price of
outstanding 
options,
warrants and 
rights

Number of securities
remaining available
for future issuance
under equity
compensation plans
(excluding securities
in column (a))

(a)

(b)

(c)

3,611,941

$

N/A

3,611,941

$

4.19

N/A

4.19

2,493,276

N/A

2,493,276

Plan Category

Equity compensation plans

approved by security holders. . . .

Equity compensation plans not

approved by security holders. . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . .

The information with respect to security ownership of certain beneficial owners and management is incorporated herein by 

reference to the Proxy Statement. 

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information with respect to certain relationships and related transactions and director independence is incorporated herein 

by reference to the Proxy Statement. 

95

Item 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The  information  with  respect  to  principal  accountant  fees  and  services  is  incorporated  herein  by  reference  to  the  Proxy 

Statement. 

PART IV

Item 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) Documents filed as part of this report:

1.  Consolidated Financial Statements of Barnes & Noble Education, Inc.:

Included in Part II of this Report:

Consolidated Statements of Operations for the years ended May 2, 2020, April 27, 2019, and April 28, 2018 
Consolidated Balance Sheets as of May 2, 2020 and April 27, 2019 
Consolidated Statements of Cash Flows for the years ended May 2, 2020, April 27, 2019, and April 28, 2018 
Consolidated Statements of Equity for the years ended May 2, 2020 and April 27, 2019 
Notes to Consolidated Financial Statements, for the years ended May 2, 2020, April 27, 2019, and April 28, 2018 
Report of Ernst & Young LLP, Independent Registered Public Accounting Firm, on the consolidated financial statements 

of Barnes & Noble Education, Inc. for the years ended May 2, 2020, April 27, 2019, and April 28, 2018 

2.  Financial Statement Schedules of Barnes & Noble Education, Inc.:

Included in Part II of this report: Schedule II - Valuation and Qualifying Accounts

All other schedules are omitted because they are not applicable, not significant or not required, or because the required 
information is included in the financial statement notes thereto.

3.  Exhibits:

Exhibit
Number

EXHIBIT INDEX

Exhibit Description

Plan of acquisition, reorganization, arrangement, liquidation or succession.

2.1. . . . . . . .

Separation and Distribution Agreement, dated as of July 14, 2015, between Barnes & Noble, Inc. and Barnes 
& Noble Education, Inc., filed as Exhibit 2.1 to Report on Form 10-Q filed with the SEC on September 10, 
2015, and incorporated herein by reference.

2.2. . . . . . . .

Purchase Agreement, dated as of February 27, 2017, by and among Barnes & Noble Education, Inc., Ellar LLC, 
Leonard Riggio and the other unitholders party thereto, and Ellar LLC, as the Designated Representative, filed 
as Exhibit 2.1 to Report on Form 8-K filed with the SEC on February 28, 2017, and incorporated herein by 
reference.

Articles of Incorporation and By-Laws.

3.1. . . . . . . .

3.2. . . . . . . .

3.3. . . . . . . .

Certificate of Amendment of Amended and Restated Certificate of Incorporation of Barnes & Noble Education, 
Inc., filed as Exhibit 3.1 to Report on Form 8-K filed with the SEC on September 25, 2017, and incorporated 
herein by reference.

Amended and Restated By-Laws, as Amended, Effective as of September 21, 2017, of Barnes & Noble Education, 
Inc., filed as Exhibit 3.2 to Report on Form 8-K filed with the SEC on September 25, 2017, and incorporated 
herein by reference.

Certificate of Designation, Preferences, and Rights of Series A Junior Participating Preferred Stock of Barnes 
& Noble Education, Inc., dated as of March 25, 2020, filed as Exhibit 3.1 to Report on Form 8-K filed with the 
SEC on March 26, 2020, and incorporated herein by reference.

Instruments Defining the Rights of Securities; Description of Registrant’s Securities.

4.1. . . . . . . .

Description of Capital Stock

96

  
4.2

4.3

Rights Agreement dated as of March 25, 2020, by and between the Company and Computershare Trust Company, 
N.A., as rights agent, which includes as Exhibit B the Form of Rights Certificate, filed as Exhibit 4.1 to Report 
on Form 8-K filed with the SEC on March 26, 2020, and incorporated herein by reference.

First  Amendment  to  Rights  Agreement  dated  as  of  July  13,  2020,  by  and  between  the  Company  and 
Computershare Trust Company, N.A., as rights agent.

Material contracts.

10.1. . . . . . .

10.2. . . . . . .

10.3. . . . . . .

Credit Agreement, dated as of August 3, 2015, by and among Barnes & Noble Education, Inc., as borrower, the 
lenders party thereto, Bank of America, N.A., as administrative agent, and the other agents party thereto, filed 
as  Exhibit  10.5  to  Report  on  Form  8-K  filed  with  the  SEC  on August  3,  2015,  and  incorporated  herein  by 
reference.

First Amendment to Credit Agreement, dated as of February 27, 2017, by and among the Company, the Lenders 
and the Agent, filed as Exhibit 10.1 to Report on Form 8-K filed with the SEC on February 28, 2017, and 
incorporated herein by reference.

Second Amendment, Waiver and Consent to Credit Agreement, dated as of March 1, 2019, among Barnes & 
Noble Education, Inc., as the lead borrower, the other borrowers party thereto, the lenders party thereto and 
Bank of America, N.A., as administrative agent and collateral agent for the lenders, to the Credit Agreement, 
dated as of August 3, 2015, filed as Exhibit 10.1 to Report on Form 8-K filed with the SEC on March 5, 2019, 
and incorporated herein by reference.

10.4. . . . . . .

Transition Services Agreement, dated as of August 2, 2015, between Barnes & Noble Education, Inc. and Barnes 
& Noble, Inc., filed as Exhibit 10.1 to Report on Form 8-K filed with the SEC on August 3, 2015, and incorporated 
herein by reference.

10.5. . . . . . .

Tax Matters Agreement, dated as of August 2, 2015, between Barnes & Noble Education, Inc. and Barnes & 
Noble, Inc., filed as Exhibit 10.2 to Report on Form 8-K filed with the SEC on August 3, 2015, and incorporated 
herein by reference.

10.6. . . . . . .

Termination Agreement for Tax Matters Agreement, dated as of March 27, 2019, between Barnes & Noble 
Education, Inc. and Barnes & Noble, Inc.

10.7. . . . . . .

10.8. . . . . . .

Employee Matters Agreement, dated as of August 2, 2015, between Barnes & Noble Education, Inc. and Barnes 
& Noble, Inc., filed as Exhibit 10.3 to Report on Form 8-K filed with the SEC on August 3, 2015, and incorporated 
herein by reference.

Trademark License Agreement, dated as of August 2, 2015, between Barnes & Noble Education, Inc. and Barnes 
& Noble, Inc., filed as Exhibit 10.4 to Report on Form 8-K filed with the SEC on August 3, 2015, and incorporated 
herein by reference.

10.9. . . . . . .

   Barnes & Noble Education, Inc. Amended and Restated Equity Incentive Plan filed as Exhibit 10.1 to Report 

on Form 10-Q filed with the SEC on December 4, 2018, and incorporated herein by reference.

10.10. . . . . .

   Barnes & Noble Education, Inc. Form of Performance Unit Award Agreement, filed as Exhibit 10.5 to Report 

on Form S-1/A filed with the SEC on June 29, 2015, and incorporated herein by reference.

10.11. . . . . .

   Barnes & Noble Education, Inc. Form of Performance-Based Stock Unit Award Agreement, filed as Exhibit 
10.6 to Report on Form S-1/A filed with the SEC on June 29, 2015, and incorporated herein by reference.

10.12. . . . . .

   Barnes & Noble Education, Inc. Form of Performance-Based Stock Unit Award Agreement, filed as Exhibit 
10.2 to Report on Form 10-Q filed with the SEC on December 4, 2018, and incorporated herein by reference.

10.13. . . . . .

Barnes & Noble Education, Inc. Form of Performance Share Award Agreement, filed as Exhibit 10.1 to Report 
on Form 10-Q filed with the SEC on September 8, 2016, and incorporated herein by reference.

10.14. . . . . .

   Barnes & Noble Education, Inc. Form of Restricted Stock Unit Award Agreement, filed as Exhibit 10.7 to Report 

on Form S-1/A filed with the SEC on June 29, 2015, and incorporated herein by reference.

10.15. . . . . .

Barnes & Noble Education, Inc. Form of Restricted Stock Unit Award Agreement, filed as Exhibit 10.3 to Report 
on Form 10-Q filed with the SEC on December 4, 2018, and incorporated herein by reference.

10.16. . . . . .

   Barnes & Noble Education, Inc. Form of Restricted Stock Award Agreement, filed as Exhibit 10.8 to Report on 

Form S-1/A filed with the SEC on June 29, 2015, and incorporated herein by reference.

10.17. . . . . .

   Barnes & Noble Education, Inc. Form of Restricted Stock Award Agreement, filed as Exhibit 10.4 to Report on 

Form 10-Q filed with the SEC on December 4, 2018, and incorporated herein by reference.

97

10.18. . . . . .

10.19. . . . . .

10.20. . . . . .

Amended and Restated Employment Agreement, dated June 24, 2015, between Barnes & Noble Education, Inc. 
and Barry Brover filed as Exhibit 10.10 to Report on Form S-1/A filed with the SEC on July 13, 2015, and 
incorporated herein by reference.

Resignation Letter, dated February 7, 2020, between Barnes & Noble Education, Inc. and Barry Brover, filed 
as Exhibit 10.1 to Report on Form 8-K filed with the SEC on February 11, 2020, and incorporated herein by 
reference.

Amended and Restated Employment Agreement, dated July 19, 2017, between Barnes & Noble Education, Inc. 
and Michael P. Huseby filed as Exhibit 10.2 to Report on Form 8-K filed with the SEC on July 20, 2017, and 
incorporated herein by reference.

10.21. . . . . .

Letter Agreement, dated as of April 1, 2020 between the Company and Michael P. Huseby, filed as Exhibit 10.1 
to Report on Form 8-K filed with the SEC on April 2, 2020, and incorporated herein by reference.

10.22. . . . . .

Amended and Restated Employment Letter, effective as of June 19, 2019, between Barnes & Noble Education, 
Inc. and Kanuj Malhotra.

10.23. . . . . .

Retention Letter, dated February 28, 2019, between Barnes & Noble Education, Inc. and Michael C. Miller, 
filed as Exhibit 10.4 to Report on Form 10-Q filed with the SEC on March 5, 2019, and incorporated herein by 
reference.

10.24. . . . . .

Amended and Restated Employment Letter, effective as of June 19, 2019, between Barnes & Noble Education 
Inc., Barnes & Noble College Booksellers, LLC and Michael C. Miller.

10.25. . . . . .

Amended and Restated Employment Letter, effective as of June 19, 2019, between Barnes & Noble Education, 
Inc. and Thomas D. Donohue.

10.26. . . . . .

Form of Director and/or Officer Indemnification Agreement, filed as Exhibit 10.14 to Report on Form S-1/A 
filed with the SEC on June 29, 2015, and incorporated herein by reference.

Other.

21.1. . . . . . .

   List of subsidiaries of Barnes & Noble Education, Inc.

23.1. . . . . . .

   Consent of Ernst & Young LLP

31.1. . . . . . .

Certification  by  the  Chief  Executive  Officer  pursuant  to  Rule  13a-14(a)/15(d)-14(a)  under  the  Securities 
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31.2. . . . . . .

Certification  by  the  Chief  Financial  Officer  pursuant  to  Rule  13a-14(a)/15(d)-14(a)  under  the  Securities 
Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32.1. . . . . . .

Certification of Chief Executive Officer pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 
and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.2. . . . . . .

Certification of Chief Financial Officer pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 
and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101.INS . . .

XBRL Instance Document

101.SCH. . .

XBRL Taxonomy Extension Schema Document

101.CAL. . .

XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF . . .

XBRL Taxonomy Extension Definition Linkbase Document

101.LAB. . .

XBRL Taxonomy Extension Label Linkbase Document

101.PRE . . .

XBRL Taxonomy Extension Presentation Linkbase Document

Item 16. FORM 10-K SUMMARY

None.

98

  
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Barnes & Noble Education, 

Inc. has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

BARNES & NOBLE EDUCATION, INC.

(Registrant)

By:

Date: July 14, 2020

/s/ Michael P. Huseby
Michael P. Huseby
Chairman and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated. 

Name

Title

Date

/s/ Michael P. Huseby

Michael P. Huseby

/s/ Thomas D. Donohue

Thomas D. Donohue

/s/ Seema C. Paul

Seema C. Paul

/s/ Emily C. Chiu

Emily C. Chiu

/s/ Daniel A. DeMatteo

Daniel A. DeMatteo

/s/ David G. Golden

David G. Golden

/s/ John R. Ryan
John R. Ryan

/s/ Jerry Sue Thornton

Jerry Sue Thornton

/s/ David A. Wilson

David A. Wilson

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

July 14, 2020

Chairman and Chief Executive Officer and Director
(Principal Executive Officer)

 Chief Financial Officer
(Principal Financial Officer)

Chief Accounting Officer 
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

99

 
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
CERTIFICATION BY THE
CHIEF EXECUTIVE OFFICER PURSUANT TO
17 CFR 240.13a-14(a)/15(d)-14(a),
AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 31.1

I, Michael P. Huseby, certify that:

1. 

I have reviewed this Annual Report on Form 10-K of Barnes & Noble Education, Inc.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared;

b.  designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles;

c.  evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

d.  disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions):

a.  all significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 
summarize and report financial information; and

b.  any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting. 

Date: July 14, 2020

By:

/s/ Michael P. Huseby

  Michael P. Huseby

Chairman & Chief Executive Officer

  Barnes & Noble Education, Inc.

 
 
CERTIFICATION BY THE
CHIEF FINANCIAL OFFICER PURSUANT TO
17 CFR 240.13a-14(a)/15(d)-14(a),
AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 31.2

I, Thomas D. Donohue, certify that:

1. 

I have reviewed this Annual Report on Form 10-K of Barnes & Noble Education, Inc.;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared;

b.  designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles;

c.  evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

d.  disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions):

a.  all significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 
summarize and report financial information; and

b.  any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting. 

Date: July 14, 2020 

By:

/s/ Thomas D. Donohue

  Thomas D. Donohue

Executive Vice President, Chief Financial Officer

  Barnes & Noble Education, Inc.

 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER PURSUANT TO
RULE 13a-14(b) UNDER THE SECURITIES EXCHANGE ACT OF 1934
AND 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the annual report of Barnes & Noble Education, Inc. (the “Company”) on Form 10-K for the period 

ended May 2, 2020, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Michael P. 
Huseby, Chairman & Chief Executive Officer of the Company, certify, to the best of my knowledge, pursuant to Rule 13a-14(b) 
under the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002, that:

(1)  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company.

/s/ Michael P. Huseby
Michael P. Huseby

Chairman & Chief Executive Officer
Barnes & Noble Education, Inc.

July 14, 2020

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 
otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 
Section 906, has been provided to the Company and will be retained by the Company and furnished to the Securities and 
Exchange Commission or its staff upon request.

 
CERTIFICATION OF CHIEF FINANCIAL OFFICER PURSUANT TO
RULE 13a-14(b) UNDER THE SECURITIES EXCHANGE ACT OF 1934
AND 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the annual report of Barnes & Noble Education, Inc. (the “Company”) on Form 10-K for the period 

ended May 2, 2020, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Thomas D. 
Donohue, Executive Vice President, Chief Financial Officer of the Company, certify, to the best of my knowledge, pursuant to 
Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002, that:

(1)  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company.

/s/ Thomas D. Donohue
Thomas D. Donohue

Executive Vice President, Chief Financial Officer
Barnes & Noble Education, Inc.

July 14, 2020

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 
otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 
Section 906, has been provided to the Company and will be retained by the Company and furnished to the Securities and 
Exchange Commission or its staff upon request.

 
CORPORATE
INFORMATION
Barnes & Noble Education, Inc. 
• LEADERSHIP TEAM •
Michael P. Huseby 
Chairman and Chief Executive Officer

Thomas D. Donohue 
Executive Vice President, Chief Financial Officer

David Henderson 
Executive Vice President, Strategic Services 
President, MBS Textbook Exchange, LLC

Kanuj Malhotra 
Executive Vice President, Corporate Development 
President, Digital Student Solutions

Michael C. Miller 
Chief Legal Officer 
Executive Vice President, Corporate Affairs

Jonathan Shar 
Executive Vice President, BNED Retail & Client Solutions

Stephen H. Culver 
Senior Vice President, Chief Information Officer

JoAnn Magill 
Senior Vice President, Human Resources

Lisa Malat 
President, Barnes & Noble College

Seema C. Paul 
Senior Vice President, Chief Accounting Officer

Barnes & Noble Education, Inc. 
• BOARD OF DIRECTORS •

Michael P. Huseby 
Chairman and Chief Executive Officer, BNED

John R. Ryan 
Lead Independent Director, BNED 
President and Chief Executive Officer, 
Center for Creative Leadership

Emily C. Chiu 
Managing Principal of Strategic Development, Square, Inc. 

Daniel A. DeMatteo 
Former Executive Chairman, GameStop Corp.

David G. Golden 
Managing Partner, Revolution Ventures

Lowell W. Robinson 
Board Member, Medley Capital Corporation

Jerry Sue Thornton 
Chief Executive Officer, 
Dream Catcher Educational Consulting 

David A. Wilson 
Former President and Chief Executive Officer, 
Graduate Management Admission Council

STOCKHOLDER
INFORMATION
• STOCK PERFORMANCE •
The Stock Price Performance Chart below compares the cumulative 
stockholder return of the Company with that of the S&P 500 Index 
and the Dow Jones US Specialty Retailers Index since the date 
of the Spin-off from Barnes & Noble, Inc. on August 2, 2015. The 
comparison assumes $100 was invested on August 3, 2015 (first day 
of trading) in shares of our common stock and in each of the indices 
show, and assumes that all of the dividends were reinvested.

COMPARISON OF 57 MONTH 
CUMULATIVE TOTAL RETURN*
Among Barnes & Noble Education, the S&P 500 Index 
and the Dow Jones US Specialty Retailers Index

*$100 invested on 8/3/15 in stock or 7/31/15 in index, including reinvestment of dividends. 
Fiscal year ending May 2, 2020.

Copyright© 2020 Standard & Poor’s, a division of S&P Global. All rights reserved. 
Copyright© 2020 S&P Dow Jones Indices LLC, a division of S&P Global. All rights reserved.

Corporate Headquarters 
Barnes & Noble Education, Inc. 
120 Mountain View Blvd., Basking Ridge, NJ 07920

Common Stock 
New York Stock Exchange, Symbol: BNED

Stock Transfer & Registrar 
Computershare Investor Services 
P.O. BOX 505000  
Louisville, KY 40233-5000 
Stockholder Inquiries: 866-484-7158 (Non-US: 781-575-2758)

Independent Registered Public Accountants 
Ernst & Young LLP 
99 Wood Avenue South, Iselin, NJ 08830

Investor Relations 
Investor Relations Department 
Inquiries: investors@bned.com

Stockholder Services 
General financial information, as well as copies of our  
Annual Reports and Form 10-K and Form 10-Q documents, 
can be obtained free of charge on the Company’s corporate  
website: www.bned.com.  

Annual Stockholder Meeting
Virtual Meeting 
October 22, 2020 – 9:00 a.m. ET

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Serving all who work to elevate 
their lives through education

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