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Bigblu Broadband Plc

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Employees 201-500
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FY2019 Annual Report · Bigblu Broadband Plc
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Bigblu Broadband plc 
Annual Report and Accounts 2019

1

Content

Company Information   

Company Overview 

Strategic Report
      Chairman’s Statement 
      Chief Executive Report 
      Financial Review 
      Principal Risks and Uncertainties 

Governance
      Directors’ Report 
      Board of Directors 
      Statement of Directors’ Responsibilities 
      Corporate Governance Statement 

Independent Auditor’s Report  

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           42

Consolidated Statement of Comprehensive Income 

           46

Consolidated Statement of Financial Position  

Company Statement of Financial Position 

Consolidated Statement of Cash Flows 

Company Statement of Cash Flows 

Consolidated Statement of Changes in Equity 

Company Statement of Changes in Equity 

Notes to the Financial Statements 

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Bigblu Broadband plc | Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Information

Directors

M Tobin OBE
A Walwyn
F Waters
S Clifton
P Howard 
S Morana
C Mills

Company Registration Number

09223439

Company Secretary

B Harber

Registered Office

Broker & Nominated Adviser

Broadband House
108 Churchill Road
Bicester
Oxfordshire
United Kingdom
OX26 4XD

finnCap Ltd
60 New Broad St
London 
EC2M 1JJ

Solicitors

Shepherd and Wedderburn LLP
10 St. Paul’s Churchyard
London
EC4M 8AL

Registrars

Auditors

Share Registrars Limited
The Courtyard
17 West Street
Farnham
Surrey
GU9 7DR

Haysmacintyre LLP
10 Queen Street Place
London
EC4R 1AG

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COMPANY
OVERVIEW

Bigblu  Broadband  plc  (AIM:  BBB),  is  a  leading 
provider  of  alternative  superfast  broadband 
solutions throughout Europe and Australia.
BBB  delivers  a  portfolio  of  super-fast  wireless 
broadband 
and 
businesses unserved or underserved by fibre. 

consumers 

products 

for 

The Group has a significant target market with 27m customers in Europe with speeds of under 4 Mbps, 
and  a  further  1m  in Australia  who  have  been  identified  as  only  suitable  for  either  satellite  or  fixed 
wireless broadband. 

High  levels  of  recurring  revenue,  increasing  economies  of  scale  and  Government  stimulation  of  the 
alternative broadband market in many countries provide a solid foundation for significant organic growth 
as demand for alternative super-fast broadband services increases around the world.  

Acquisitive and organic growth have enabled BBB to grow rapidly since inception in 2008 during which 
time the Company has completed 21 acquisitions across nine different countries. It is extremely well 
positioned to continue growing as it targets customers trapped on the other side of the ‘digital divide’ 
with limited fibre broadband options. 

BBB’s  range  of  solutions  includes  satellite,  next  generation  fixed  wireless  and  4G/5G  delivering 
between  30  Mbps  and  150  Mbps  for  consumers,  and  up  to  1  Gbps  for  businesses.  BBB  provides 
customers ongoing services including hardware supply, installation, pre and post-sale support, billings 
and collections, whilst offering appropriate tariffs depending on each end user requirements. 

Importantly,  as  its  core  technologies  evolve,  and  more  affordable  capacity  is  made  available,  BBB 
continues to offer ever-increasing speeds and higher data throughputs to satisfy market demands for 
‘video-on-demand’. Its alternative broadband offerings present a customer experience that is similar to 
that offered by wired broadband and the connection can be shared in the normal way with PCs, tablets 
and smart-phones via a normal wired or wireless router.

4

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
 
 
 
55

STRATEGIC REPORT
Chairman’s Statement

I am very pleased to be able to report another year of growth for the Group.

2019 has been a significant year for the Group. Having acquired 21 businesses since listing in our 
target markets, 2019 was about consolidation, integration, operational improvements and working 
with our network partners to ensure we provided the very best offerings to our customers across 
our geographical footprint. 

Customer numbers ended on c110k after organic growth of c10k customers and after the transfer 
of customers to other networks or lost customers during migration of 13k. We have made significant 
improvements in our back-end systems, the consolidation of the hubs and the customer journey 
to ensure we are well placed going into 2020 to capitalise on opportunities in our target markets.

During the year, we generated strong growth in our core markets, with an 11% increase in constant 
currency like-for-like revenues in the year (2018: 8%).

On 6th December 2018 the Group announced that it had been selected as a preferred partner by 
Eurobroadband Infrastructure (“EBI”), a subsidiary of Eutelsat (NYSE/Euronext: ETL), to launch a 
market leading superfast satellite broadband service to consumers and businesses across Europe 
significantly extending our market offerings throughout Europe. Under this commercial arrangement 
EBI will provide satellite network capacity, as well as assist with subscriber premises equipment, 
installation and marketing to support the ‘Konnect’ brand. The Group will promote and sell satellite 
broadband  services  while  managing  all  activities  related  to  subscriber  management  including 
installation,  billing  and  support.  Based  on  a  shared  growth  model,  the  Group  will  be  an  integral 
part of EBI’s strategy of revitalising the distribution network over its KA-SAT satellite to boost the 
deployment of internet access via satellite across Europe in line with EU 2020 targets.

We raised £12m of equity and debt funding during the year from existing and new investors. This 
£12m  funding  package  allows  our  UK  fixed  wireless  business,  Quickline  (“QCL”)  to  significantly 
increase the size and scale of its fixed wireless access (“FWA”) business to target a customer base 
of approximately 30,000 subscribers over the next three years, with significantly increased revenue, 
EBITDA  and  profitability  anticipated  as  new  capital  is  deployed  and  the  business  increases  in 
scale.  This  funding  valued  QCL  at  an  enterprise  value  of  £15m  (pre  new  money),  a  significant 
uplift compared to the valuation at the time of the acquisition in August 2017 of £8.4m. The funding 
includes £4m of new equity initially with a further £4m of equity committed and a £4m revolving 
credit facility provided by HSBC. This allows QCL to expand its infrastructure, consider selective 
acquisitions  and  support  BDUK  investment  in  rural  broadband  projects.  Compelling  market 
fundamentals  exsist,  given  the  digital  divide  in  the  UK  with  over  a  million  homes  still  unable  to 
receive super-fast broadband services. Pure fibre to the home is widely considered uneconomic 
in rural areas. FWA is a quicker and lower cost solution and is supported by government grants.

Finally reflecting the increasing scale and performance of the Group, we were delighted to agree a 
new £30m revolving credit facility with Santander Bank UK plc in December 2019. This will be used 
to replace the two tranches of loan notes totalling £12m issued in 2016 by Business Growth Fund 
(“BGF”) (the “Loan Notes”) and the Group’s £10m revolving credit facility with HSBC plc (the “HSBC 
Facility”) and to provide additional working capital to support the Group. The Group also announces 
that HSBC has provided a new revolving credit facility to provide a £4m operational banking support 
to the Group’s UK fixed wireless subsidiary QCL.

We thank Santander, BGF and HSBC for their continued support to the Group.

As  stated  last  year,  I  am  a  strong  believer  that  good  corporate  governance  supports  a  group’s 
long-term  success.  This  is  even  more  important  for  2020  and  beyond,  given  the  speed  of  our 
growth,  the  increased  amounts  of  capital  raised  and  the  geographic  spread  and  size  of  our 
business.  The  structures,  advisers  and  committees  we  have  in  place  for  establishing  and 
articulating  the  Board’s  strategy  and  monitoring  the  performance  of  the  Group’s  management 
continue to evolve. 

Part of our governance regime is our continued regular communication with shareholders as our 
strategy continues to progress. To this end, we have embarked on an inclusive investor relations 
programme in 2020.  This year the AGM will be held at 2.15pm on 21 May 2020 and such notice of 
the AGM will be circulated to shareholders shortly.

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Bigblu Broadband plc | Annual Report and Accounts 2019Strategic Report: Chairman’s Statement

Finally, I would like to thank Andrew Walwyn, his management team and all the staff in the Group for 
their efforts in 2019. Everyone played their part in a demanding yet successful year in the Group’s 
life. I, and the rest of the Board, fully recognise the uncertain nature that the COVID-19 virus brings 
on  a  global  scale  and  recognise  that  the  team  are  working  very  hard  to  look  after  our  existing 
customers and support new customers requiring our service and so continue to look forward to the 
remainder of 2020 with confidence.

Michael Tobin OBE
Chairman
26 March 2020

7
7

 
 
 
 
 
 
 
Chief Executive Report

Overview

2019 was a pivotal year for the Company, and arguably the most 
important year since listing  - given it was the first period where 
acquisition  activity  was  minimal,  and  the  importance  of  bolting 
the  last  ten  years  together  for  future  growth  continued  with  the 
the  Company’s 
integration  of  acquired  businesses  onto 
operational platforms to underpin further organic growth.

We  were  pleased  to  launch  50  Mbps  super-fast  Satellite 
products throughout our European Hubs during the period. This 
cemented  the Company’s leading position  within the alternative 
super-fast broadband industry, whilst expanding routes to market to 
position  the  Company  for  strong  organic  growth  in  the  current 
financial year and beyond. Critical to our future growth remains new 
satellite  capacity  –  the  first  tranche  of  which  is  expected  to 
come  on  stream  in  October  following  the  successful  launch  of 
Eutelsat’s  Konnect  satellite  in  January  2020.  We  successfully  
opened  new  operations  in  Greece  and  Hungary  in  the  period 
and  more  importantly,  together  with  our  network  partners,  we 
have  made  good  progress  in  connecting  new  customers  in  low 
filled beam areas such as Southern Italy.

Our Australian business Skymesh, went from strength to strength 
with year-on-year overall customer growth of c10% and of equal 
importance,  strong  customer  engagement  with  40%  of  new 
customers  coming  from  word  of  mouth  and  a  net  promoter 
score  of  44.  During  the  year  Skymesh  was  also  awarded  the 
Whistleout  2019  Best  Satellite  NBN  Co  provider.  We  further 
reinforced  our  close  working  relationship  with  NBN  Co  as  it 
pro-actively extended the use of satellite in regional and remote 
Australia.

in 

Quickline,  our  fixed  wireless  operator 
the  UK,  has 
performed well since acquisition and we are now at the forefront of 
broadband  technology  developments  to  deliver  fixed  wireless 
services, with fibre-like performance. The market opportunity for 
a fibre backed fixed wireless network roll-out has never been so 
attractive  with  significant  investment  in  the  space,  including 
government  support,  which  will  mean  many  more  homes  and 
businesses  will  get  connected  to  next  generation  super-fast 
and  ultra-fast  broadband  sooner  and  cheaper  than  before.  We 
were therefore delighted to secure a £12m new equity and debt 
funding  package  for  Quickline  in  August  2019  to  support  the 
build-out  of  its  fibre  backed  fixed  wireless  infrastructure  across 
the UK in 2020. Since this funding was obtained the management 
team has been strengthened and investment has been made in 
new systems to support the future growth.  

In  Norway,  we  have  been  exceptionally  busy  launching  the 
Preferred Partner Program (“PPP”) in the Nordic region and this 
is starting to gain good traction. In addition, we have had success 
in  attracting  new  customers  and  reducing  churn  following  the 
upgrade of towers in five regions across the country.

Preferred Partner Agreement

Our  organic  growth  expansion  was  pleasing  given 
the 
significant  set-up  costs  and  delays  experienced  throughout  the 
year due to operational difficulties within the partnerships between 
Viasat and Eutelsat. These were completely out of our control but 
resulted  in  us  rebuilding  all  our  operations  in  the  affected 
countries to transition into the PPP offering.  In December 2017, 
the Company signed an agreement with a joint venture between 

responsible 

Viasat  and  Eutelsat  -  Hybrid  Retail  Agreement.  This  covered 
an  initial  five  regions  Spain,  Poland  and  the  Nordics  (Norway, 
this  original  agreement 
Sweden  and  Finland).  Under 
Viasat  and  Eutelsat  were 
for  all  marketing 
activities and owned the customers premises equipment. BBB was 
responsible  for  supporting  all  needs  of  the  customers  including 
sales  activities,  billings  and  collections  via  our  multilingual  IT 
solution,  contact  centre, 
installation  network  and  channel  
partners. In December 2018, BBB was awarded preferred partner 
status with Eurobroadband Infrastructure (“EBI”) for the launch of  
new European super-fast broadband services to consumers and 
businesses  across  Europe  with  download  speeds  of  up  to 
50  Mbps.  Under  this  revised  commercial  arrangement,  BBB 
promotes  and  sells  satellite  broadband  services  while 
managing all activities related to subscriber management including 
installation, billing and support. Despite both contracts being with 
Eutelsat  and  Viasat,  they  precluded  selling  both  products  in  a 
region  and  hence  BBB  chose  to  pivot  into  those  services 
that  are  the  best  for  the  customer  and  provided  much  greater 
geographical coverage, albeit at a significant  cost and disruption 
to the business. We do not anticipate such material costs in the 
future. 

Importantly, while increasing upfront investment, the PPP offering 
provides  the  Company  with  an  increased  geographic  reach, 
increased  customer  control,  more  attractive  commission 
payments and a better product offering.

The Company has ultimately benefited from being involved in the 
strategic ambitions of two of the World’s largest satellite operators 
and  the  Company  expects  to  benefit  significantly  going  forward 
as its network partners launch new services across Europe and 
further afield.

The  most  significant  news  events  were  the  raising  of  the 
funding from new and existing investors to support our UK fixed 
wireless access ambitions with Quickline, and the completion of the 
refinancing of the BGF and HSBC plc facilities with a new £30m 
revolving credit facility with Santander UK, thus ensuring that the 
Company is well funded with a stronger balance sheet going into 
another period of growth.

Total Revenue

Total  revenue  including  recurring  airtime  and  other  income 
including  equipment,  installation  sales  and  network  support 
increased  by  12.2%  to  £62.1m  (FY18:  £55.4m).  Revenue  in 
satellite  was  £49.8m  (FY18:  £40.6m)  and  revenue  in  fixed 
wireless was £12.3m (FY18: £14.8m - which included additional 
grant income recognised that was not repeated in FY19). 

Recurring  airtime  revenue,  defined  as  revenue  generated  from 
the  Company’s  broadband  airtime,  which  is  typically  linked  to 
contracts at £48.6m represented 78.1% of total revenue.

Adjusted  EBITDA  for  the  period  was  £10.2m  (£11.7m  after 
IFRS  16  adjustment)  representing  an  adjusted  EBITDA  margin 
of 16.5% compared to £6.8m in FY18 and an adjusted EBITDA 
margin  of  12.3%,  demonstrating  the  good  progress  made  in 
driving acquired businesses forward, the quality of the consumer 
offering and the consolidation of certain hubs. 

8

Bigblu Broadband plc | Annual Report and Accounts 2019Strategic Report: Chief Executive Report

Net  organic  customer  growth  in  2019  showed  a  year  on  year 
increase  of  9%.  During  the  period,  following  transition  to  the 
PPP  program,  we  rationalised  c.13k  customers  who  were 
utilising non-competitive network offers during the period. These 
customers  have  either  been  disconnected  or  migrated  to 
other  providers.  This  was  a  positive  decision  taken  to  move 
away  /  migrate  these  customers  onto  alternate  packages 
(FY18  net  organic  growth  c.3k  with  no  migrations)  -  leaving 
a closingcustomer base of c.110k compared to FY18 (c.113k). 

Importantly,  the  Company  met  its  total  revenue  and  EBITDA 
targets  once  again  despite  the  challenges  and  set  up  costs 
faced  during  the  period.  Average  Revenue  Per  User  (“ARPU”) 
improved by 6% year on year to £43.80 (FY18: £41.50) and average 
customer  churn  (excluding  the  rationalised  customer  base) 
reduced to 20.5% (FY18: 21.9%).

Eutelsat and Viasat Relationships

In  December  2018,  we  were  selected  as  a  preferred  partner 
(“PPP”) by Eurobroadband Infrastructure (“EBI”), a joint venture 
between  Eutelsat  and  Viasat,  Inc.  to  offer  super-fast  satellite 
broadband services across our European territories.
Previously  we  operated  under  a  sales  and  marketing 
agreement  (the  “Hybrid  Retail  Agreement”)  with  the  European 
joint  venture  company  established  between 
broadband 
Viasat,  Inc.  and  Eutelsat  Communications.  The  main  changes 
are summarised as follows:

Existing PPP agreement

Historic HRA

Agreement with 

EBI – 51% Eutelsat 49% 
Viasat

EBR – 51% Viasat 49% 
Eutelsat

Branded

Bigblu

Viasat

typical  customer,  nowadays  this  is  north  of  50  Mbps  and  only 
a  combination  of  our  satellite  and  fixed  wireless  solutions  will 
ensure that all customers can be served and not left on the other 
side of the digital divide.

2020  has  already  seen  the  launch  of  Eutelsat’s  Konnect  
satellite  which  becomes  operational  in  the  last  quarter  of  this 
year  with  anticipated  selling  from  September  and  activations 
expected to commence in October, promising to deliver speeds 
of 100Mbps. However, this is just the first of many launches over 
Europe with Viasat 3 and Eutelsat’s VHTS coming on-line in 2022 
offering even faster speeds of around 200Mbps and with combined 
capacity to supply over 1 million households with broadband. The 
sector is at a true inflection point where the satellite product now 
matches  (and  sometimes)  exceeds  its  terrestrial  equivalent  in 
terms of speed.

Mirroring  the  improvements  in  satellite,  we  see  our  fixed 
wireless platforms moving from strength to strength increasing their 
footprints  and 
in  speeds.  Whilst  we  own  our 
infrastructure  in  Norway  and  the  UK,  we  also  offer  virtual  fixed 
wireless solutions in Italy and Australia.

increase 

Continued Underlying Organic Growth

Whilst  the  future  is  exciting,  the  focus  remains  firmly  on 
organic  growth  and  the  Company  reported  a  11%  increase  in 
like-for-like  revenue  when  compared 
the  prior  period. 
This  increase  was  primarily  driven  by  increased  net  new 
customer additions, improving ARPU’s from customers as well as 
further government and network support.

to 

Working  with  our  network  partners  is  a  key  aspect  in  driving 
organic growth in our existing and new markets especially as we 
target low fill beams for new growth opportunities.

SAC Marketing

Incurred primarily by BBB 
and recovered via up front 
commission granted by 
EBI earned for each new 
activation

Customer premise 
equipment 

Supported via up front 
commission granted by EBI

Provided by Viasat

Incurred primarily by Viasat

Acquisitive Growth

The Company maintains an active list of pipeline opportunities in 
all jurisdictions and reviews acquisitions as appropriate.

In language / in market 
sales

Installation services

Subscriber billings and 
management

Provided by BBB

Provided by BBB

Accelerating Technology Evolution

Provided by BBB with 
support from EBI

Provided by BBB with 
support from Viasat

Products

Provided by BBB

Provided by BBB

Customer care

Provided by BBB

Provided by BBB

Logistics services

Provided by BBB

Provided by BBB

Countries

15

5

The  move  to  PPP  improved  the  product  suite  with  increased 
download  speeds  and  extended  data  allowances  for  customers 
across  multiple  markets  but  resulted  in  us  rationalising  13k 
customers.  There continues to be ongoing discussions between 
Eutelsat and Viasat on satellite capacity over Europe and we will  
continue to navigate through these discussions to work with our 
partners Eutelsat and Viasat as well as other network providers.

Strategy

is 

the 

to  be 

leading  provider  of  alternate 
Our  strategy 
super-fast broadband solutions in Europe and Australia. What is 
extremely  exciting 
is  changing 
significantly  and  accelerating  at  pace,  where  in  the  past  a 
service  of  30  Mbps  was  seen  as  an  appropriate  solution  to  a 

the  market  place 

that 

is 

in  build,  will  usher 

New  satellites  from  our  partners,  which  are  fully  funded  and 
already 
in  a  completely  different 
satellite broadband proposition. From the final quarter of 2020, the 
Company  expects  to  be  able  to  offer  a  fibre  like  service  from 
the  sky,  with  100  Mbps  download  speeds  and  unlimited  data 
allowances  across  key  European  markets.  Furthermore  from 
2022, we expect to be able to offer our customers between 200 
Mbps and 300 Mbps download speeds.

Our  fixed  wireless  businesses  are  also  benefiting 
from 
significant  advances  in  technology,  improving  speeds  and 
throughput.
The  Company  has  now  demonstrated  the  first  gigabit  capable  
network  with  a  pioneering  mmWave  technology,  utilising  the 
newly released 60 GHz spectrum. Importantly, all customers who 
have been connected to the Company’s networks in Norway and 
the UK within the last year are now able to be connected at up to 
100 Mbps if desired.

Marketing

We  use  a  digital-first  strategy  to  both  acquire  new  customers, 
retain  and  up-sell  (ensuring  our  customers  are  on  the  most 
appropriate  package)  to  our  existing  base.  For  customer 

9

acquisition, we target in-market prospects based on geography, 
broadband  speed  and  purchase  intent.  Channels  used  vary 
depending  on  in-country  results,  blending  Facebook,  Google, 
Bing and lead-generation partners in order to achieve our internal 
KPI’s  in  terms  of  cost  per  lead  and  cost  per  activation.  We 
deploy a suite of engaging content from ad copy, through to static 
display ads and video. Most important of all is word of mouth or 
customer referral hence the importance of looking after our existing 
customers.

visibility  afforded  by  the  high  percentage  of  recurring  revenues. 
Our robust model and infrastructure continued to underpin growth in 
customers  and  revenues  per  user.  Whilst  we  are  facing 
satellite capacity constraints in certain markets, the timely launch 
of the Eutelsat Konnect Satellite (launched in January 2020) will 
significantly  increase  capacity  in  our  core  markets  and  also 
provide  enhanced  speeds  and  bandwidths  for  customers. 
Continued  government  support  for  connectivity  also  provides 
scope for further demand for our alternative solutions. 

Looking  beyond  the  challenging  global  backdrop  and  capacity 
shortages, the Board remains very convinced that there is plenty 
of  scope  for  the  Company  to  take  advantage  of  the  long  term 
global  growth  opportunities.  These  include,  but  are  not  limited 
to,  the  launch  of  new  super-fast  satellite  broadband  services 
within  the  European  arena,  rolling-out  next-generation  fixed 
further  growth  across  Australia. 
wireless  networks  and 
Importantly,  sales  through  partnership  agreements  have  been 
gaining  strong  traction  through  compelling  consumer  product 
offerings and increased marketing spend.

In  the  current  environment,  whilst  we  are  clearly  dealing  with 
unprecedented events, we continue to monitor potential impacts 
on  the  business. As  a  global  business  with  customers  in  some 
of the countries that have been most affected by COVID-19, we 
continue  to  support  staff  and  customers  during  these  difficult 
times.  We  develop  products  and  solutions  with  our  network 
partners  that  will  enable  customers  to  operate  as  effectively  as 
possible,  particularly  at  a  time  where  increasing  numbers  of 
customers  are  likely  to  be  working  from  home.  Against  this 
backdrop  we  are  seeing  a  surge  in  customer  demand  across 
most areas of the business as the need for fast broadband in the 
home increases, especially in our target markets where the digital 
divide exists. We continue to work with our installation partners to 
provide this support to our customers.

The  Board  is  working  hard  and  taking  action  to  mitigate  any 
COVID-19  impacts  so  as  to  manage  any  short-term  disruption 
to the business or for customers.

The investment in global systems including our Cloud Based IT 
platform and telephony system is significantly reducing risks to the 
business and assisted in supporting our customers. In addition, 
the Board’s current view is that the business has strong recurring 
revenues  of  c.80%,  strong  network  partners  and  installer 
support.  We also enjoy excellent relationships with our main funding 
partners  in  Santander  and  HSBC.  Whilst  the  Board  recognise 
that  it  is  difficult  to  predict  with  absolute  certainty  the  impact 
COVID-19 will have on the business and indeed our customers,  
the Board recognises the robust nature of the business, including 
but  not  limited  to,  delivering  a  product  existing  and  potential 
customers  urgently  need,    strong  underlying  recurring  revenue, 
ready  access  to  additional  funding  and  underlying  strong  cash 
generation underpins future growth prospects.  

Whilst there may be short-term challenges in the current climate 
created  by  COVID-19,  the  Board  believes  that  the  Company 
continues  to  be  well  positioned  and  it  is  therefore  confident  in 
the  long-term  prospects  for  the  business.  The  Company  aims 
to  continue  leveraging  its  increased  scale  while  also  benefiting 
from improved management systems to ensure the Company can 
continue to deliver shareholder value.

Continued Government Support

We  remain  focused  on  helping  governments  across  Europe 
achieve  their  stated  targets  to  deliver  ‘universal  broadband 
coverage’ with download speeds of at least 30 Mbps by 2020 and 
coverage to more than 50% of households with speeds of at least 
100 Mbps by 2025. 

such  as 

technologies 

satellite  and 

We  remain  convinced  that  it  will  be  difficult  for  governments  to 
meet  these  challenging  targets  without  the  use  of  super-fast 
alternative 
fixed 
wireless  broadband.  Indeed,  many  governments  have  already 
launched  ‘intervention  schemes’.  These  are  aimed  at  artificially 
stimulating the market and educating consumers about the options 
available to them - given that fixed fibre broadband is unlikely to 
become a reality for many in the foreseeable future. Across Europe, 
there  are  now  government  funded  support  schemes  in  the  UK, 
France, Germany, Spain and Hungary where the hardware and 
installation costs of getting online with satellite or fixed wireless 
are subsidised.

A  similar  scheme  exists  in  Australia,  where  since  entering  the 
Australian  satellite  broadband  market  in  March  2017  following 
the acquisition of BorderNET, the Company commanded a 50% 
market  share  of  net  new  adds  under  the  Government  funded 
NBN Co scheme during the last six months of the financial period. 
This performance has continued into Q1 FY20. Looking forward, 
other countries and governments are expected to launch similar 
schemes in the near future.

Post Balance Sheet Events

On  16  December  2019  we  announced  the  agreed  new  £30m 
revolving credit facility with Santander Bank UK plc. This will be 
used  to  replace  the  two  tranches  of  loan  notes  totalling  £12m 
issued in 2016 by BGF (the “Loan Notes”) and the Group’s £10m 
revolving credit facility with HSBC plc (the “HSBC Facility”) and 
to  provide  additional  working  capital  to  support  the  Group. This 
leaves  a  redemption  premium  of  £5.5m  repayable  in  2024  and 
BGF  with  a  matching  option  on  4.9m  shares  at  112.5p  and  an 
option on 1.8m shares at 135.0p.  The Group also announced that 
HSBC plc will continue to provide a £4m revolving credit facility 
and operational banking support to the Group’s UK fixed wireless 
subsidiary Quickline. 

lead  a  £6m 
Additionally,  Quickline  was  selected 
Government-backed  project  to  boost  rural  connectivity  in  North 
Yorkshire, England’s largest rural county. 

to 

Current Trading and Outlook 

The  Company  has  now  successfully  positioned  itself  at  the 
forefront of the alternative super-fast broadband industry. 

Our  exciting  product  portfolio  and  expanding 
to 
market mean the Company is now one of the largest and most 
recognised companies in the industry. 

routes 

During  the  current  year  to  date,  the  Company  continued  to 
grow  its  customer  base  while  still  benefiting  from  the  strong 

10

Bigblu Broadband plc | Annual Report and Accounts 2019 
Going Concern 

The  Directors  have  prepared  and  reviewed  projected  cash 
flows for the Company, reflecting its current level of activity and 
anticipated  future  plan  for  the  next  12  months.  The  Company 
is  currently  loss-making,  mainly  as  a  result  of  amortisation  and 
including  additional  depreciation.The 
exceptional  charges 
business  continues  to  grow  the  number  of  users  in  a  number 
of  key 
the 
short-term  business  model  of  the  Company  by  which  the 
Company  becomes  profitable  and  delivers  a  return  on  the 
investments.

target  markets  and  continues 

review 

to 

Strategic Report: Chief Executive Report

The  latest  management    information  in  terms  of  volumes, 
debt  position,    ARPU  and  churn  are  in  fact  showing  a  strong  
position  compared  to  prior  year  and  budget  and  indeed  the 
business is seeing a significant increase in demand across all main 
territories of the business as a result of government’s response to 
COVID-19  resulting  in  the  remote  working  of  individuals  across 
our  key  territories. Accordingly,  we  continue  to  adopt  the  going 
concern basis in preparing these results.

While we are yet to understand the full impacts of COVID-19, the 
Board has identified the key risks and these include,:

• 

• 

• 

• 
• 

Slower  revenue  growth,  EBITDA  and  cash  generation  if 
sales activities, installations or activations decrease over the 
period
Reduced  ARPU  if  market  pressures  result  in  discounting 
customer products to support them
Increased  churn  could  be  experienced  if  services  levels 
are  not  as  expected  due  to  volumes  of  traffic,  personnel 
shortages and capacity constraints
Increased bad debt as customers suffer income loss
Potential  banking  covenant  breaches  if  profit  or  cash 
minimum targets not met

The  Board  also  recognises  a  number  of  significant  mitigating 
factors  that  could  protect  the  future  going  concern  of  the 
business. These include:

• 

• 

• 
• 
• 

• 

The current situation has resulted in a significant increase in 
demand for our products as the global workforces are forced 
to work from home
Super-fast  broadband  is  already  an  essential  utility  for 
many and even more so now, it is likely to be one of the last 
services that customers will stop paying for
Increased self-install / tripods to offset any installation delays 
Reduced CAPEX / discretionary spend
Support  from  Network  Partners  for  the  business  and 
customers
Strong support from banking partners

Andrew Walwyn
CEO
26 March 2020

in 

The Board has conducted stress tests against our covenants and 
business  valuation  metrics  to  ensure  that  we    can  manage  the 
risks  that  COVID-19  presents.  We  recognise  that  a  number  of 
our business activities could be impacted, and we have reflected 
these 
including  supply  chain  disruptions, 
closure of hubs, delays in sales or installations, earnings, or cash 
generation.  By  modelling  sensitivities  in  specific  KPIs  such  as 
volume  of  activations,  churn,  ARPU,  margin,  overhead  and 
FOREX, management is satisfied that it can manage these risks 
over the going concern period.   

this  analysis 

Furthermore, management has in place and continues to develop 
robust  plans  to  protect  EBITDA  and  cash  during  this  period  of 
uncertainty and disruption. Under this plan identified items include 
reducing  discretionary  spend,  postponing  discretionary  Capex, 
reducing  marketing,  freezing  all  headcount  increases,  working 
with  suppliers  on  terms  particularly  our  network  partners  and 
ultimately seeking relief, as appropriate, from the various forms of 
Government support being put into place.  

As  a  consequence,  despite  the  obvious  near-term  challenges 
facing the business, the Board believes that the Company is well 
placed  to  manage  its  business  risks  and  longer-term  strategic 
objectives, successfully.

11

Impact - IFRS 15 has been adopted without any material impact 
on comparative numbers. The new PPP contract income stream, 
entered  into  post  01  December  2018,  has  been  accounted  for 
under IFRS 15.

IFRS  16  –  Leases  -  is  effective  for  annual  reporting  periods 
beginning  on  or  after  1  January  2019,  with  earlier  application 
permitted (as long as IFRS 15 is also applied). This is the chosen 
route of BBB.

IFRS  16 

to  report 

The  objective  of 
that 
is 
(a) faithfully represents lease transactions and (b) provides a basis 
for users of financial statements to assess the amount, timing and 
uncertainty  of  cash  flows  arising  from  leases.  To  meet  that 
objective, a lessee should recognise assets and liabilities arising 
from a lease.

information 

IFRS  16  introduces  a  single  lessee  accounting  model  and 
requires a lessee to recognise assets and liabilities for all leases 
with a term of more than 12 months, unless the underlying asset 
is  of  low  value. A  lessee  is  required  to  recognise  a  right-of-use 
asset  representing  its  right  to  use  the  underlying  leased  asset 
and  a  lease  liability  representing  its  obligation  to  make  lease 
payments.

Impact - BBB has chosen to use the modified retrospective ap-
proach to adoption which means there are no restatements to the 
prior  year  figures. The  impact  of  IFRS  16  on  FY18  has  had  no 
change as we have adopted the modified retrospective approach 
permitted by the standard. FY20 impact is currently expected to 
be in line with FY19, at around £1.5m. A summary of FY19 is as 
follows:

• 

• 

Statement of Comprehensive Income – increase in adjusted 
EBITDA from £10.2m to £11.7m
o  EBITDA increased by £1.5m representing the removal 

of operating leases reported

o  Depreciation  increased  by  £1.2m  representing  the 

annual charge for all operating leases

o  Non cash interest charge increased by £0.3m

Statement of Financial Position
o 
Fixed assets increased by net book value of £5.1m
o  A corresponding £5.1m increase in finance leases, with 
£0.7m  being 
than  12  months  and  £4.4m 
representing the period greater than 12 months for all 
lease commitments

less 

Financial Review

2019  was  characterised  by  an  underlying  strong 
trading 
performance  across  the  Company’s  key  indicators.  This  is 
discussed  below,  after  an  explanation  of  changes  to  the 
presentation  of  figures  and  the  Group’s  accounting  policies 
following 
International  Financial 
Reporting Standards (“IFRS”).

the  adoption  of  relevant 

Changes in presentation and accounting policy

These are the first full year results which are presented following 
the adoption of IFRS 9, IFRS 15 and IFRS 16. 

IFRS  9  –  Financial  Instruments  -  specifies  how  an  entity 
should classify and measure financial assets, financial liabilities, 
impairment provisions and contracts to buy or sell non-financial 
items.  IFRS  9  requires  an  entity  to  recognise  a  financial  asset 
or  a  financial  liability  in  its  statement  of  financial  position  when 
it becomes party to the contractual provisions of the instrument. 
At  initial  recognition,  an  entity  measures  a  financial  asset  or  a 
financial  liability  at  its  fair  value  plus  or  minus,  in  the  case  of 
a  financial  asset  or  a  financial  liability  not  at  fair  value  through 
profit or loss, transaction costs that are directly attributable to the 
acquisition or issue of the financial asset or the financial liability. 
These  two  classification  categories  replace  the  multiple  models 
and classification in place under the previous IAS 39.

Impact  -  IFRS  9  has  not  resulted  in  any  material  financial 
changes but additional disclosures

IFRS 15 - Revenue from contracts with customers - establishes 
the  principles  that  an  entity  applies  when  reporting  informa-
tion  about  the  nature,  amount,  timing  and  uncertainty  of  reve-
nue  and  cash  flows  from  a  contract  with  a  customer.  Applying 
IFRS  15,  an  entity  recognises  revenue  to  depict  the  transfer  of 
promised  goods  or  services  to  the  customer  in  an  amount  that 
reflects the consideration to which the entity expects to be enti-
tled in exchange for those goods or services. To recognise rev-
enue  under  IFRS  15,  an  entity  applies  the  following  five  steps: 

in 

1. 
2. 

the  performance  obligations 

identify the contract(s) with a customer;
the  contract. 
identify 
Performance  obligations  are  promises  in  a  contract  to 
transfer to a customer goods or services that are distinct;
3.  determine  the  transaction  price.  The  transaction  price  is 
the  amount  of  consideration  to  which  an  entity  expects  to 
be  entitled  in  exchange  for  transferring  promised  goods  or 
services  to  a  customer.  If  the  consideration  promised  in  a 
contract includes a variable amount, an entity must estimate 
the amount of consideration to which it expects to be entitled 
in exchange for transferring the promised goods or services 
to a customer;

5. 

4.  allocate the transaction price to each performance obligation 
on the basis of the relative stand-alone selling prices of each 
distinct good or service promised in the contract;
recognise  revenue  when  a  performance  obligation 
is 
satisfied  by  transferring  a  promised  good  or  service  to  a 
customer (which is when the customer obtains control of that 
good or service). A performance obligation may be satisfied 
at a point in time (typically for promises to transfer goods to 
a  customer)  or  over  time  (typically  for  promises  to  transfer 
services  to  a  customer).  For  a  performance  obligation 
satisfied  over  time,  an  entity  would  select  an  appropriate 
measure of progress to determine how much revenue should 
be recognised as the performance obligation is satisfied.

12

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
 
 
 
Financial Review

and a charge relating to the adoption of IFRS 16 of £1.2m.

Strategic Report: Financial Review

This is summarised below:

FY 19

£000

FY18

£000

Comments

Base depreciation

3,365

3,523

Useful life of Fixed 
wireless assets review 
adjustment

-

3,106

To align group policy

IFRS 16 impact

1,245

-

Early adoption

Reported depreciation

4,610

6,629

Amortisation decreased slightly to £7.4m in FY19, from £7.5m in 
FY18,  mainly  due  to  the  completed  amortisation  of  acquisitions 
made  in  2016,  which  are  written  off  over  a  24-month  period, 
offset against increased amortisation for acquisitions completed 
in  FY18  and  FY19,  and  an  impairment  of  previous  acquisitions 
of £3.3m.

The  Company  incurred  charges  identified  as  exceptional  in 
nature  during  the  period,  including  costs  related  to  fundraising, 
acquisitions, business consolidations and the initial start-up costs 
associated with partnership agreements as the business pivoted 
into the PPP agreement with Eutelsat and are described in more 
detail below.

Interest costs increased slightly during the year to £2.6m (FY18: 
£2.2m)  as  a  result  of  increased  interest  charges  for  the  draw 
down  on  the  Revolving  Credit  Facility  (“RCF”)  with  HSBC  plc 
during  the  period,  which  increased  by  £3.3m  to  £8.2m,  and 
finance charges on IFRS 16 adoption of £0.3m. 

FY19

£000

Comments

FY18

£000

Underlying Interest

2,340

2,167

Increase in RCF

IFRS 16 impact

282

-

Early adoption

Reported Interest

2,622

2,167

This  RCF  was  repaid  in  full  in  December  2019  other  than  the 
redemption premium which is not due until May 2024. This was 
replaced by the Santander facility announced in December 2019. 
The  difference  between  the  charge  and  the  interest  paid  in  the 
cash flow statement relates to the accrued redemption premium 
on  the  BGF  debt;  as  at  the  end  of  the  financial  year  a  total  of 
£2.4m has been accrued out of a total £5.5m. In accordance with 
previous years the redemption premium is included within other 
creditors and not net debt. 

The  tax  credit  arises  from  the  release  of  deferred  tax  on 
amortised customer base intangible assets.

Total  revenue  increased  by  £6.7m  to  £62.1m,  an  increase  of 
12.2% (FY18: £55.4m), driven by organic growth as well as the net 
impact  of  acquisitions  and  disposals  in  the  previous  period 
impactingduring  the  current  period.  Constant  currency  like 
for  like  revenue  growth  was  11%,  after  adjusting  for  customer 
rationalisation (FY18: 8%) as the Company continued to add net
new customers during the year, at an improved rate, an improved 
average  revenue  per  user  (“ARPU”)  and  an  increase  in  other 
income  including  installations,  services,  network  support  and 
grants during the period. 

Total  customers  at  the  period  end  were  c.110k  (FY18:  c113k). 
During  the  year  we  added  c.9k  net  adds  (FY18:  c.3k)  and  we 
rationalised c.13k customers (returned to networks or cancelled 
from networks). This compares with FY18 as follows:

FY19

£000

FY18

£000

Comments

Opening base

113

100

Acquisition

Gross Adds

1

33

21

28

FY 18 Italy and Germany

18% increase

Churn

(24)

(25)

Reduced as percentage of base

Base Manage-
ment

(13)

(11)

FY18 disposal of fibre customers 
in Australia. FY19 rationalisation of 
customers following move to PPP

Closing Base

110

113

The  sales  revenue  mix  across  the  Company  at  the  end  of  the 
period  was  c.80%  Satellite  and  c.20%  Fixed  Wireless  (FY18 
c.72% Satellite and c.28% Fixed Wireless).
ARPU, calculated by dividing total revenues from all sources by 
the  average  customer  base,  increased  in  2019  to  £43.80  per 
month (FY18: £41.50) as we sought to offer better packages to 
customers  with  increased  revenue  from  services,  installations, 
network support and grant income. 

Churn  rates  (defined  as  the  number  of  subscribers  who 
discontinue  their  service  as  a  percentage  of  the  average 
total  number  of  subscribers  within  the  period,  excluding  the 
rationalisation  of  customers),  decreased 
to  an  average 
annualised  churn  rate  of  20.5%  in  FY19  (FY18:  21.9%).  In  the 
first  three  months  of  FY20  the  churn  rate  has  reduced  further 
supporting  the  importance  of  regular  review  of  our  customers 
tariffs and ensure where appropriate we migrate customers to up 
to date product offerings. 

Gross profit margins improved to 43.8% FY19 (FY18: 40.6%) as 
a result of improved product sales mix and additional high margin 
other income, including data packages and network support. 

Distribution  and  Administrative  Expenses,  pre  items  identified 
as  exceptional  in  nature,  reduced  to  £15.5m  (FY18:  £15.7m) 
representing 25.0% of revenue (FY18: 28.3%) due to reduction 
across  most  categories  as  hubs  have  been  consolidated.  This 
reduction  is  despite  an  increased  marketing  investment  in  the 
period  from  £1.2m  to  £1.9m,  representing  3%  of  revenue 
(FY18: 2%). 

Depreciation decreased to £4.6m in FY19 from £6.6m in FY18. 
In FY18 there was an additional charge of £3.1m following a full 
review of the useful economic life of fixed wireless assets in the 
UK and Norway, offset by increased depreciation charges in 2019 

13

Group results

Adjusted  EBITDA  (before  share  based  payments  and  specific 
items  relating  to  M&A,  integration  and  the  establishment  of  the 
network partnerships) for the full year increased 50% to £10.2m 
(FY18:  £6.8m).  A  reconciliation  of  the  adjusted  EBITDA  to  
statutory operating loss of £5.6m (FY18: £13.0m loss) is shown
below:

AUDITED

AUDITED

12 months to

12 months to

30 November

30 November

Adjusted EBITDA

IFRS 16 adoption

Revised adjusted EBITDA

Depreciation - Core

Depreciation – IFRS 16

Amortisation 

Impairment charge

Adjusted EBIT

Share based payments

Exceptional items relating to M&A, integration 
and the establishment of the network
partnerships (see 4) below)

Statutory operating loss

2019

£000

10,208

1,487

11,695

(3,365)

(1,245)

(4,071)

(3,286)

(272)

(437)

(4,921)

(5,630)

) c

£0.4m (FY18: £1.9m) of specific set up costs incurred 
in  relation  to  the  agreement  with  Eutelsat  and  costs 
associated with the HRA agreement with Viasat. These 
one  off  costs  were  incurred  in  setting  up  business 
operations  in  Greece,  Hungary,  including  statutory 
entities,  legal,  telecommunications  licenses,  websites, 
rebranding, finance, IT and identifiable headcount cost 
incurred in going live in these territories.

Adjusted EBITDA and revised Adjusted EBITDA

The combination of increasing sales of new products and oper-
ational  improvements  resulted  in  adjusted  EBITDA  growing  to 
£10.2m from £6.8m in FY18 a 50% increase year on year. In ad-
dition, due to the adoption of IFRS 16 we present a reconciliation 
below between adjusted and revised adjusted EBITDA: 

EBITDA

Audited

Audited

12 months to 
30 November
2019
£000

12 months to 
30 November 
2018
£000

Growth

Adjusted

10,208

6,806

50%

Consistent with 2018 
presentation and 
accounting policy

Changes due to 
accounting policy 

2018

£000

6,806

-

6,806

(6,629)

-

(7,491)

-

(7,314)

(395)

(5,290)

(12,999)

- IFRS 16

1,487

-

Company Statutory Results and EBITDA Reconciliation

1.  Adjusted  EBITDA 

(before  share  based  payments, 
depreciation, intangible amortisation, impairment of goodwill, 
acquisition,  employee  related  costs,  deal  related  costs, 
start-up costs and IFRS 16 adjustment) was £10.2m (FY18: 
£6.8m)

2.  Depreciation  decreased  to  £4.6m  in  FY19  from  £6.6m  in 
FY18.  In  FY18  there  was  an  additional  charge  of  £3.1m 
following  a  full  review  of  the  useful  economic  life  of  fixed 
wireless assets in the UK and Norway, offset by increased 
depreciation  charges  in  2019  and  a  charge  relating  to  the 
adoption of IFRS 16 of £1.2m.

3.  Total  amortisation  decreased  slightly  to  £7.4m  in  FY19, 
from  £7.5m  in  FY18.  Underlying  amortisation  reduced 
significantly (down 45% on FY18) mainly due to the completed 
amortisation  of  acquisitions  made  in  2016,  which  are 
written  off  over  24-month  period,  offset  against 
amortisation for acquisitions completed in FY18 and FY19.  
During  the  year  we  undertook  a  full  review  of  acquisitions 
and the carrying value of Goodwill. A decision was made to 
impair  two  UK  acquisitions  by  £3.3m  as  they  were  fully 
consolidated  within  the  underlying  books  and  records  of 
Bigblu  Operations,  the  core  UK  trading  entity  and  no 
longer  had  separate  brands,  websites,  invoicing  or  indeed 
communications. 

Consistent with 2019 
presentation and 
accounting policy

Revised 
Adjusted

11,695

6,806

72%

Revenue  and  Adjusted  EBITDA  in  FY19  and  the  comparative 
period is segmented by the following categories as follows:

Revenue

          Adjusted EBITDA

 Audited 

 Audited 

Audited 

 Audited 

 12 months 
to 

 12 months 
to 

 12 months 
to 

 12months to 

30 November  30 November

30 November

30 November

2019

 £000 

19,119

28,078

14,891

-

-

 2018

 £000 

16,406

23,779

15,166

-

-

62,088

55,351

2019

 £000

6,474

4,388

2,807

2019

 £000

2,462

6,524

1,505

(3,461)

(3,685)

1,487

11,695

-

6,806

UK

Europe¹

Australia 

Plc and Central 
Costs²

IFRS 16³

 Total 

¹Europe includes Norway, France, Ireland, Poland, Italy and Germany, Sweden, Finland, Poland and Spain
²Central costs include finance, IT, marketing and plc costs

4.  The  Company  incurred  significant  expenses  in  the  period, 
that are considered exceptional in nature and appropriate to 
identify. These comprise:
) a

£2.5m 
(FY18:  £2.4m)  of  net  acquisition,  deal, 
legal  and  other  costs  relating  to  fundraising  and  M&A 
activities,  during  the  period.  These  costs  comprise 
mainly professional and legal fees. Such identifiable costs 
included the successful fundraise costs for Quickline
£2.0m  (FY18:  £1.0m)  employee 
redundancy 
have 

termination  and 
hubs 
or 
consolidated. 

costs  where 
agreed 

divisions 
be 

been 

to 

) b

14

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
The Company’s total customer base of c110k as at 30 November 
2019 was split as follows:

the  future  growth  (£0.7m).  Consequently,  EBITDA 
reduced  by  c.£2.9m.  Churn  in  the  Fixed  Wireless 
base  reduced  to  18%  in  FY19,  from  20%  in  FY18 

Strategic Report: Financial Review

• 
• 
• 

UK: 20% (FY18: 23%)
Europe: 44% (FY18 49%)
Australia: 37% (FY18: 28%)

The above analysis shows some clear swings year on year from 
both a revenue and EBITDA prospective, and is explained as fol-
lows 

1.  UK  / Europe

) a

) b

from  FY18),  and 

the  new  PPP  customer  contract 

Revenue  in  satellite  increased  mainly  due  to  organic 
customer  growth  and  additional  revenue  associated 
with 
in  FY19 
this  combined  with 
(up  £9.4m 
reductions 
improved  gross  margins  and  cost 
increased  EBITDA  in  FY19  (up  c.£4.8m  from  FY18). 
Churn  in  satellite  base  reduced  to  22%  in  FY19,  from 
27%  in  FY18  PPP  revenue  is  all  received  in  the  UK 
and  reallocated,  as  appropriate  to  Europe  based  on 
activations. 
Revenue 
in  FY19  reduced  by 
c.£2.4m  due  a  one-off  benefit  of  £2.2m  in  relation  to 
additional  grant  income  recognised  in  FY18  and 
churn 
(£0.2m). 
Furthermore,  post  the  refinancing  of  Quickline  the 
management 
team  have  been  strengthened  and 
investment has been made in new systems to support 

in  fixed  wireless 

the  Nordic 

increasing 

region 

in 

2.  Australia  –  The  reduction 

in  revenue  was  a  direct 
consequence of the disposal of the Fibre business in FY18 
which  impacted  revenue  in  FY19  by  £0.8m.  This  was 
offset  by  increased  revenues  of  £0.5m  from  the  continued 
growth  every  month  in  customer  numbers.  Importantly, 
EBITDA improved by 87% following the disposal of the fibre 
business  and  the  cost  control  actions  taken  subsequently. 

3. 

IFRS adjustments - In FY19 there was an IFRS 16 adjustment 
of £1.5m. 

is 

Average  revenue  per  user  (“ARPU”)  increased  by  c6%  to 
£43.80 per month in FY19 to (FY18: £41.50). Customer average 
annualised  churn  was  20.5%  (FY18:  21.9%)  in  the  period. 
Whilst  customer  churn 
line  with  management 
expectations  at 
this  stage,  we  are  confident  churn  will 
continue  to  reduce  as  we  continue  to  invest  in  our  customer 
engagement  programmes,  our  network  suppliers  offering  more 
compelling services and significant improvements in our customer 
support  platforms  come  on-stream  as  planned.  Churn  has 
reduced in the main due to the migration of certain customers to 
better network packages and the launch of PPP in core regions.

in 

Performance against Key Performance Indicators

The Group utilises a number of Key Performance Indicators (‘KPI’s’) to measure performance against our strategy. A description of 
these KPI’s and performance against them is set out below.

KPI

2019

2018

Description

Customer Base

110,041

113,520

Represents total gross organic connections plus acquisitions 
less disposals, less lost customers (churn) and base
management since inception.

2019 performance 

(3%) change

Customer Net Organic 
Connections

10,536

2,983

Represents Gross organic connections less lost customers 
(churn)

Significant increase in performance YOY – c.250% increase

Customer Net Connects

(3,479)

13,280

Represents net organic connections plus acquisitions less 
disposals, churn and base management in the period.

Whilst customer net organic connections grew significantly 
there was base management of c13k whereas FY18
included c23K M&A

Revenue

£62.1m

£55.4m

Revenue represents that element of billings recognised in 
the period, including from bases or companies acquired from 
their date of acquisition and government grants

Includes one acquisition this year generating revenues of 
£0.2m. Remainder comes from organic and acquisitions 
growth in 2018 annualised and government grants

Organic Revenue Growth

15.5%

8.2%

Adjusted EBITDA
EBITDA %

£11.7m
18.9%

£6.8m
12.3%

Operating Cash Flow

£7.2m

£4.9m

Organic revenue growth compares current and prior period 
revenue, treating acquired businesses as if they had been 
owned for the relevant period in both years on a constant 
currency basis

Earnings before share based payments, depreciation,
intangible amortisation, impairment costs, acquisition costs, 
one-off employee related costs, deal related costs and
start-up costs is the measure of the Group’s operating
performance. It evaluates performance without factoring in 
financing decisions, accounting decisions or tax
environments or provisions for potential legal costs, share 
based payments, acquisition costs and fund-raising fees.

Operating cash flow relates to the amount of cash generated 
from the Group's operating activities and is calculated as 
follows: Profit/(Loss) before Tax adjusted for Depreciation, 
Amortisation, Share Based Payments and adjusting for 
changes in Working Capital and non-cash items.

Continued growth in current year, impacted by increased 
churn in core markets and delays in JV

Includes contributions from one acquisition this year. 
Remainder comes from current year organic and acquisitions 
in 2018 annualised. £1.5m due to accounting policy change, 
being adoption of IFRS16 Leases.

Operating cash flow improved due to increased EBITDA and 
working capital management.

Free Cash Flow 

(£3.9m)

£1.1m

Cash (used)/generated by the Group after investment in 
capital expenditure and servicing debt.

Free Cash Flow declined in year mainly due to increase 
capital expenditure and interest payments.

EPS

(13.9p)

(25.8p)

Earnings per share (EPS) is the portion of a Group's profit 
allocated to the weighted average of each outstanding 
share, allowing for the May share issue and capital structure 
change of 15 shares for each 1.

EPS during the year was loss of 13.9p in 2019 compared to 
a loss of 25.8p in 2018

15

Operating and Free Cash Flow

The  Group  delivered  a  revised  adjusted  EBITDA  in  the  year  of 
£11.7m after adoption of IFRS 16 (2018: £6.8m). Operating cash 
flow  including  M&A  (Mergers  and  Acquisitions)  related  costs 
and working capital movements was £7.2m inflow (2018: £4.9m 
inflow),  which  represents  a  conversion  of  67%  (2018:  72%)  of 
adjusted EBITDA. 

Interest paid in the period amounted to £2.1m (FY 2018 £1.5m) 
and  the  Group  received  approximately  £3.6m  from  the  sale  of 
30.3%  of  the  share  capital  of  the  Quickline  Communications 
business  and  other  bank  support  of  £3.3m  (FY  2018  £0.4m) 
which  enabled  it  to  invest  in  further  growth.  At  30  November 
2019,  the  Group  had  cash  in  the  bank  of  £6.0m  (2018  £5.1m).  

Operating analysis – isolating impact of M&A and exceptional 
items

As a result of the changes to adjusted EBITDA and the Cash gen-
erated by operations we also set out below a comparison of the 
ratio under the old and new basis 

Cash generated by operations / adjusted EBITDA

2019

2018

As reported for 2018 presentation and accounting policy

Consistent with 2019 presentation and accounting policy

%

67

62

%

72

72

2019

£000

(5,630)

17,325

2018

£000

(12,999)

19,805

11,695

              6,806

(2,431)

(2,417)

Using  the  new  basis  (due  to  the  adoption  of  IFRS  16),  the 
cash  conversion  from  operations  has  reduced  by  10  ppts 
being 5 ppts on like for like basis and 5 ppts impact from IFRS 16 
increasing EBITDA. This reduction is due to the 50% increase in 
adjusted EBITDA £10.2m (FY18: £6.8m) and cash generated from 
operating activities increasing  by 48% to £7.2m (FY18: £4.9m), 
which subsequently reduces the cash conversion percentage.

(1,999)

(980)

Underlying Cashflow performance

Operating Loss from Continuing Operations

Add back: non-cash items and M&A related costs

Adjusted EBITDA

Fundraise, legal and related costs associated with acquisition and 
disposal activity

Employee related costs associated with consolidations in the 
regions

Partnership investment start-up costs

Other cash flow items including working capital and foreign 
exchange variances

Operating Cash Flow

Interest paid

Tax Paid

Capital expenditure 

Free Cash Flow 

(626)

558

7,197 

(2,144)

-

 (8,913)

(3,860)

(1,893)

3,354

4,870 

(1,478)

(18)

 (2,282)

1,092

Statutory Cash flow Analysis

Operating cash flows improved to £7.2m in FY19 (FY18: £4.9m) 
in an improvement of 48% reflecting in the main an improvement 
in  Adjusted  EBITDA.  This  results  in  an  operating  cash  flow  to 
adjusted  EBITDA  (pre  IFRS  16  adjustment)  conversion  of  62% 
(FY18: 72%).  

In  terms  of  working  capital,  during  the  year  we  have  had  great 
support from our main airtime suppliers and we will continue to 
work  with  them  to  ensure  that  trading  and  payment  terms  are 
appropriate  alongside  marketing  and  product  support 
to 
ultimately  ensure  that  the  customer  continues  to  get  better 
product offerings. 

Tax and interest paid increased to £2.1m in FY19 from £1.5m in 
FY18 following the increase in the RCF facilities during the year 
and  the  interest  element  in  relation  to  the  adoption  of  IFRS  16 
(£0.3m)

The net summary of the above is an Equity free cash outflow to 
(£3.9m) in FY19 from a £1.1m inflow in FY18 and is summarised 
as follows:

Consistent with 2018 presentation 
and accounting policy

Changes due to accounting policy

IFRS 16

Consistent with 2019 
presentation and accounting policy – 
UNDERLYING 
Operating Cash Flows¹

Interest and Tax

Purchase of assets

Equity free cash flow (outflow)/inflow

Unaudited 
12 months to 
30 November 2019
£000

Audited 
12 months to 
30 November 2018
£000

6,915

4,870

42%

282

7,197

(2,144)

(8,913)

(3,860)

-

4,870

48%

(1,496)

(2,282)

1,092

¹Underlying Operating Cash flows is before interest, tax and exceptional items relating to M&A, integration costs 
and investment in network partnerships

16

identify  underlying  cash  generation  within 

The  underlying  cash  flow  performance  analysis  seeks  to 
clearly 
the 
Company and separately identify the cash impact of M&A activities, 
identified exceptional items and the treatment of IFRS 16 and is 
presented as follows:

Audited
12 months to
30 November
(Pre IFRS 16)

IFRS 16
Impact

Audited
12 months to
30 November

Audited
12 months to
30 November

2019

£000

10,208

-

10,208

2,426

(1,518)

2019

£000

1,487

1,487

-

24

11,116

1,511

(1,862)

(8,913)

(282)

-

341

1,229

(3,337)

(2,093)

-

-

(5,089)

1,229

(865)

-

6,876

(1,229)

922

-

2019

£000

10,208

1,487

11,695

2018

£000

6,806

-

6,806

2,426

2,824

(1,494)

12,627

(2,228)

7,402

(2,144)

(8,913)

1,570

(3,337)

(2,093)

(3,860)

(865)

5,647

922

(1,496)

(2,282)                             

3,624

(5,152)

2,620

1,092

(13,667)

14,190

1,615

Underlying adjusted EBITDA

IFRS 16 adoption

Revised underlying adjusted 
EBITDA

Underlying movement of 
working capital

Forex and non-cash

Underlying operating cash 
flow before interest, tax 
Capex and exceptional 
items

Tax and interest paid

Purchase of Assets

Underlying free cash flow 
before exceptional and 
M&A items

Cash Exceptional items

Cash impact of M&A Activity

Underlying free cash flow 
after exceptional and M&A 
items

Investing activities

Financing activities

INCREASE IN CASH 
BALANCES

1

2

3

4

5

6

7

8

9

10

1. 

is  shown  as  an  adjusted 

IFRS  16 
item  between 
underlying adjusted EBITDA and revised underlying adjusted 
EBITDA.  The  £1.5m  is  offset  by  £1.2m  in  Financing 
activities and £0.3m in non - cash interest. The net impact 
therefore eliminates to zero on the increase in cash balances. 

2.  Underlying  movement 

in  working  capital  was  a 
benefit  of  £2.4m  (FY18:  £2.8m).  This 
is  despite  a 
precautionary measure to increase stock by £2.1m towards 
the  end  of  the  year  to  support  the  PPP  growth  strategy. 

Bigblu Broadband plc | Annual Report and Accounts 2019Strategic Report: Financial Review

Working capital benefitted from an increase in creditors as a 
result of the agreed deferred payment of £3.2m for PPP kit.

an outflow of £3.9m (FY18: inflow £1.1m)

Net debt and Cash

3.  Forex and non-cash outflow of £1.5m (FY18: Outflow £2.2m)   
relate  to  the  exchange  movement  in  the  Condensed 
consolidated  statement  of  comprehensive  income  and  the  
Condensed  consolidated  statement  of  financial  position,  
as  well  as  costs/income  where  there  is  no  impact  on 
operating cashflow.

4.  This  resulted  in  an  underlying  operating  cash  flow  before 
Interest, Tax,  Capital  expenditure  and  Exceptional  items  of 
£12.6m  (FY18:  £7.4m),  and  an  underlying  operating  cash 
flow  to  EBITDA  conversion  of  123.7%  (FY18:  108.7%).  

Cash

Debt

Net Debt

Audited
12 months to 
30 November
2019

Audited
12 months to
30 November
2018

£000

5,989

(20,187)

(14,198)

£000

5,067

(16,979)

(11,912)

5.  Tax  and  interest  paid  was  £2.1m  (FY18:  £1.5m)  with  the 
difference  to  the  condensed  consolidated  statement  of 
comprehensive  income  being  accrued  interest  of  £0.5m. 

6.  Purchase  of  assets  in  FY19  were  £8.9m.  These  purchas-
es  covered  the  rental  equipment  of  £5.5m,  fixed  wireless 
investment of £2.1m, as well as installations and IT costs of 
£1.3m.

7.  Cash  Exceptional  items  of  £3.3m  (FY18:  £5.2m)  is  net  of 
non-cash  exceptional  items  including  provisions  made  in 
accordance with IAS 37 which are expected to be incurred 
in 2020.

8.  Cash  impact  of  M&A  activity  was  an  outflow  of  £2.1m 
(FY18:  £2.6m  inflow)  and  includes  the  £2.0m  deferred 
consideration  paid  to  previous  owners  of  Quickline  (UK 
£2.0m) and Sat Internet (Germany £0.2m)  - it was accrued 
in 2018 and reversed in 2019 with the majority relating to the 
payment  to  Quickline  for  exceeding  their  set  performance 
criteria.

9.  Purchase  of  intangibles  in  FY19  was  £0.7m  compared 
to  £1.5m  in  FY18  due  to  less  M&A  activity.  FY19  consists 
of  Software  development  costs  of  our  Pathfinder  project 
(£0.2m). FY18 covered both the Italian and German assets 
acquired at acquisition.

10.  In  addition,  there  were  purchase  of  investments  in  FY19 
relating  to  the  acquisition  of  JHCS  (£0.2m)  compared  to 
£8.2m in FY18 which related to the acquisitions of the Italian 
and German businesses.

a. 

In FY19 the major financing activities related to the:

• 

• 

• 

Company  draw  down  of  an  additional  £3.3m 
from  the  RCF  with  HSBC  plc  to  support  the 
deferred  consideration  payments  to  QCL  (£2.0m) 
and Italian and German businesses after 1 year of 
performance.  
£3.6m, net, was received due to the part disposal 
(30.3%) to new Shareholders of Quickline.
Principal elements of lease payments in relation to 
IFRS 16 adoption (Outflow £1.2m)

b. 

In FY18 the major financing activities related to:

• 

• 

The share issue for £12m to fund the acquisitions 
of  the  Italian  and  German  businesses,  offset  by 
£0.1m of costs. 
The  drawdown  of  £0.4m  from  the  RCF  and  the 
receipt of £1.5m in cash from the acquisitions.

This resulted in an underlying Free Cash Flow in the year being 

Net debt increased by £2.3m in the period to £14.2m from £11.9m. 
Cash  increased  by  £0.9m  and  debt  increased  by  £3.3m.  Debt 
increased following drawdowns of the RCF facility with HSBC plc 
which  were  required  to  support  the  purchase  of  fixed  assets  of 
£8.9m (FY18: £2.3m) and support Quickline’s earnout payment of 
£2m following successful post acquisition performance. 

The table above excludes the lease liabilities of £5.7m recognised 
for the first time in 2019 after the adoption of IFRS 16. Including 
this amount would give a total net debt of £19.9m and a ratio of 
net debt to adjusted EBITDA of 1.70x. For covenant reporting this 
has no impact.

Opening Net (Debt) / Cash

(11,912)

(13,127)

2019

£000

2018

£000

Facilities Received

Debt on acquisition

Facilities Repaid

Movement in Cash

Movement in Net Debt

Closing Net Debt

(3,350)

-

142

922

(2,286)

(14,198)

   (400)

   (400)

400

1,615

   1,215

(11,912)

Applying our bank’s adjusted measure of financial leverage, the 
Group’s year-end net debt to EBITDA ratio was 1.39x, reducing 
from 1.75x at the previous year-end.

Net cash and cash equivalents

Bank loans

BGF loan

Other loans / Finance Leases

Net Debt

Adjusted Net Debt / EBITDA

Capital expenditure

2019

£000

5,989

(8,250)

(11,728)

(209)

(14,198)

1.39x

2018

£000

5,067

(4,900)

(11,728)

(351)

(11,912)

1.75x

Purchase  of  assets  of  £8.9m  in  FY19,  excluding  IFRS  16 
adoption  (£5.2m),  compares 
the 
Company  invested  in  providing  PPP  customers  with  equipment 
c£6.5m,  including  installation  of  £1.0m  (FY18:  Nil),  previously 
supplied  direct  by  networks.  In  addition,  the  Company  invested 
£2.1m  (FY18:  £1.2m)  in  its  fixed  wireless  infrastructure  and  IT 
development costs.

in  FY18  as 

to  £2.3m 

17

 
  
Taxation 

The  reported  tax  credit  in  the  year  was  £231k  (2018:  £1,870k 
credit) against a reported pre-tax loss of £8.3m (2018: £15.2m). 
The underlying effective tax rate measured against adjusted loss 
before tax is 19% (2018: 19%).

Creditor  days  increased  to  120  days  from  (FY18:  107  days) 
due  to  extended  terms  from  our  airtime  providers  and  agreed 
payments to a key supplier in Australia in respect of the disposal 
of the fibre business. 

Balance Sheet

There  was  a  step  change  in  the  balance  sheet  following  the 
investment  in  capital  expenditure  during  the  year  to  support 
the  PPP  roll  out  in  Europe,  the  continued  investment  in  fixed 
wireless and the impact of the adoption of IFRS 16. The changes are 
highlighted as follows:

Fixed  Assets  have  increased  in  the  year  to  £15.9m  (FY18: 
£5.5m),  following  a  planned  capital  expenditure  investment  as 
a  direct  result  of  a  transition  out  of  the  HRA  (CAPEX  incurred 
by  Viasat)  to  the  PPP  (CAPEX  incurred  by  the  Company). The 
main components of the £10.4m increase include the  purchase 
of  rental  equipment  of  £5.5m  (c.17k  customers  at  £310  each), 
fixed wireless investment of £2.1m and the adoption of IFRS 16  
creating  a  right  to  use  asset  (£5.2m),  adjusted  by  depreciation 
provided in the year (£3.4m) and foreign exchange movements.

to  £29.4m 

Intangible  Assets  decreased 
(FY18:  £36.1m) 
following  amortisation  charges  (£4.1m)  and  an  impairment  of 
prior  year  acquisitions  (£3.3m)  in  the  year.  Total  amortisation 
reduced  slightly  to  £7.4m  in  FY19  (FY18:  £7.5m).  Underlying 
amortisation  reduced  significantly  (down  by  45%  on  FY18) 
mainly due to the completed amortisation of acquisitions made in 
FY16, which are written off over 24-month period, offset against 
amortisation  for  acquisitions  completed  in  FY18  and  FY19 
(small  acquisition  made  earlier  in  the  year  of  JHCS  (£0.2m)). 
During the year we undertook a full review of acquisitions and the 
carrying value of Goodwill. A decision was made to impair two UK 
acquisitions  (Bigblu  Services  Limited  -  previously  Avonline 
Satellite  Services  Ltd  a  business  purchased  in  FY16)  and 
BeyonDSL  (a  previous  customer  base  acquisition  in  FY18) 
resulting  in  a  one  off  charge  of  £3.3m  as  they  were  fully 
consolidated  within  the  underlying  books  and  records  of  Bigblu 
Operations Limited, the core UK trading entity and no longer had 
separate brands, websites, invoicing or indeed communications.

Total  net  debt  increased  in  the  year  by  £2.3m  to  £14.2m 
(FY18:  £11.9m)  and  is  explained  further  in  the  Cash  Flow 
Analysis section.

As at 30 November 2019, the Group had a cash balance of £6.0m 
and £1.8m of headroom under the HSBC plc facility. The increase 
in  cash  is  largely  due  to  the  continued  support  of  our  network 
partners.  However,  we  recognise  as  we  work  closer  with  our 
network  partners  across  existing  and  new  territories,  there  will 
be a desire to reduce creditor days. We will continue to work with 
them  to  ensure  payment  terms  are  appropriate  for  our  size  of 
business  alongside  the  ongoing  marketing  and  product  support 
obligations  to  ensure  the  Company  can  deliver  consistently  im-
proving products and services to its customers.

Earnings per share 

On 28 May 2018 the Group reorganised its share capital by way 
of  a  consolidation  (the  “Consolidation”).  Upon  implementation 
of the Consolidation, every 15 ordinary shares of 1p each in the 
capital  of  the  Group  (“Existing  Ordinary  Shares”)  then  in 
issue  were  consolidated  into  1  new  ordinary  share  of  15p 
(“New Ordinary Share”). The weighted average number of shares 
for  last  year  and  the  earnings  per  share  has  been  restated  to 
reflect the Consolidation.

Basic earnings per share from continuing operations was a loss of 
13.9p in the year, compared with a loss in 2018 of 25.8p. Adjusted 
earnings per share (i.e. before amortisation of intangibles, share 
based  payments,  start-up  costs  and  accelerated  depreciation) 
moved from a loss of 0.2p last year to a profit of 8.2p this year.

2019

2018

Basic earnings per share 

Basic adjusted earnings per share 

(13.9p)

8.2p

(25.8p)

(0.2p)

Goodwill and Amortisation

FY19

£000

FY18

£000

Comments 

Adjusted EPS and Statutory EPS

Underlying Amortisation

4,071

7,491

2016 acquisitions now 
fully amortised

Additional charge - Impairment

3,286

-

BBS Limited/BeyonDSL as 
integrated with BBO Ltd

Adjusted EPS loss per share decreased from 25.8p to 13.9p. As 
for  EBITDA,  the  revision  to  accounting  policies  and  changes  in 
presentation  impact  the  results.  We  have  therefore  provided  a 
reconciliation  to  previous  presentation  and  policies  to  aid  users 
of these accounts:

Reported Amortisation

7,357

7,491

Creation of Right of use asset

Upon the adoption of IFRS 16, an additional fixed asset of £5.2m 
was created. A corresponding liability was also created.

Working Capital 

Inventory  days  increased  to  41  days  (FY18:  22  days)  as  we 
sought to ensure that there was sufficient stock in all markets and 
channels through Brexit. 

Debtor days decreased to 20 days from (FY18: 32 days) following 
strengthening  of  the  recovery  team  and  implementation  of  auto 
suspend in several regions.

Adjusted EPS

Audited
12 months to
30 November
2019

Audited
12 months to
30 November
2018

Pence

Pence

Growth

(13.8)

(25.8)

47%

(0.1)

(13.9)

-

(25.8)

-

47%

As reported with 2018 presenta-
tion and accounting policy

Changes due to accounting policy

     -     IFRS 16

Consistent with 2019 presentation 
and accounting policy

Adjusted EPS movement in IFRS 16 adoption is (0.1p) due to the 
foreign exchange element of the calculations (£38k).

18

Bigblu Broadband plc | Annual Report and Accounts 2019Strategic Report: Financial Review

Accounting standards 

The financial statements have been prepared in accordance with 
International Financial Reporting Standards (IFRS), as endorsed 
and adopted for use in the EU. Changes to IFRS this year that 
have  a  material  impact  on  the  Group’s  results  include  IFRS  16 
Leases  which  was  adopted  early.  IFRS  9  Financial  Instruments 
and IFRS 15 Revenue from Contracts with Customers also came 
into effect from January 2018 but had no material impact on the 
Group’s results requiring the restatement of comparatives. New 
revenue streams have however been accounted for applying the 
principles of IFRS 15.

Dividend

At this stage given the investment in organic growth opportunities 
being considered, the directors do not recommend the payment 
of a dividend (2018: Nil)

On behalf of the Board

Frank Waters
Chief Financial Officer  
26 March 2020 

19
19

Principal Risks and Uncertainties

The Board and management regularly review and monitor the key risks involved in running and operating the business.  The future 
success of the Group is dependent on the Board’s ability to implement its strategy.  The model for the future development of the Group 
is reliant on its ability to achieve a critical mass of customers, its ability to derive revenue from these customers by providing excellent 
technical support, a value-added service, solution delivery and delivering operational gearing.  The table below sets out a number of 
the material risks together with relevant mitigating factors.

Dependence on satellite owners and satellite infrastructure

Risk:  The  Group  is  dependent  on  its  ability  to  purchase 
broadband capacity from satellite owners. The terms upon which 
satellite  owners  sell  such  capacity  may  change  to  the  Group’s 
detriment and the Group may not be able to secure capacity from 
the satellite owners with which it currently deals. 

Mitigation:  The  Board  is  in  regular  dialogue  with  the  network 
providers to ensure appropriate capacity exists in target markets 
at an affordable price. New satellites and capacity changes from 
time to time, so it is vital the relationship with the satellite owners, 
both in Europe and Australasia, continues to prosper.

In the event of the failure of a satellite, the Group may not be able 
supply  broadband  access  to  parts  of  its  customer  base,  which 
would have an adverse impact on the Group’s relationship with its 
customers and its revenues, its operational results of operations 
and its prospects.

Overbuild by fibre in areas where the Group has presence

Risk:  Operators,  either  commercially  or 
through 
Government Schemes, overbuilds the Group’s existing wireless 
network.  This  increases  price  competition  and  could  provide 
faster  speeds  (potentially  up  to  Ultrafast)  than  wireless  internet 
is currently capable of. This would reduce Group revenues and 
could potentially make certain areas unviable.

funded 

Key contract terms

Risk:  The  Group’s  current  contractual  agreements  with  the 
satellite  owners  are  typically  non-exclusive,  are  terminable 
immediately or within a short timeframe of giving notice, do not 
contain  restrictive  covenants  which  would  prevent  the  satellite 
owners from directly competing with the Group and do not contain 
express provisions obliging them to continue providing services 
to the Group.

Lack of spare capacity within satellite fleets

there 

the  satellite  fleets 

is 
significant 
for  a  much 

capacity 
Risk:  Currently 
within 
larger  number  of 
customers,  while  competition  between  satellite  owners  serves 
to  keep  the  wholesale  cost  of  the  capacity  in  proportion  to 
(albeit  typically  still  more  expensive  than)  a  fibre  broadband  of-
fering.

spare 

Mitigation: Group strategy is to focus in rural areas where fibre is 
not commercially viable thereby avoiding direct competition with 
fibre operators where possible. 

Mitigation:  The  Board  work  closely  with  satellite  owners  as 
partners to develop short, medium and longer-term sales plans, 
target  opportunities  and  markets.  This  is  especially  so  with  the 
agreement  signed  with  Eurobroadband  Infrastructure  (“EBI”),  a 
subsidiary of Eutelsat (Euronext: ETL), “EBI” 

Mitigation: The Board works closely with the satellite owners to 
identify  potential  congestion  issues  and  in  the  development  of 
ways to overcome these challenges.

The  Group  seeks  to  maximise  coverage  availability  to  its 
customers  by  having  relationships  with  a  range  of  satellite 
broadband providers.

However, the nature of satellite broadband coverage means that 
whilst there is excess capacity overall, in specific locations certain 
satellites can have very limited availability if their capacity is al-
ready full or in the peripheral areas of satellite coverage. 

In the event that there is insufficient capacity, the Group may be 
unable to provide services to existing customers or to accept new 
customers  which  may  have  an  adverse  effect  on  the  Group’s 
relationship  with  its  customers,  revenues,  results  of  operations 
and prospects.

20

Bigblu Broadband plc | Annual Report and Accounts 2019Strategic Report: Principal Risks and Uncertainties

Acquisitions

Risk:  The  Group  believes  there  is  an  opportunity  to  continue 
acquisition of customers by way of accretive bolt-ons in existing 
markets. 

Mitigation:  Roll  up  strategies  are  inherently  risky.  This  risk  is 
mitigated  as  far  as  possible  by  working  closely  with  existing 
management 
teams,  professional  advisors  and  network 
operators to reduce the risks during the acquisition stage. 

Dedicated resources are employed internally to support the due 
diligence process and to on-board the businesses into the Group 
and further enhance our operating system capabilities to reduce 
on going risk.

However,  there  can  be  no  guarantee  the  Group  will  be  able 
to  agree  terms  with  potential  sellers  of  assets,  or  that,  if  terms 
are  agreed,  that  the  new  customer  base  can  be  retained  and 
integrated  into  the  Group’s  operations.  This  would  slow  down 
inorganic growth plans.

The  Group  intends  to  conduct  appropriate  due  diligence  in 
respect  of  its  acquisition  targets  and  to  identify  any  material 
issues that may affect the decision to proceed with the purchase. 
During the due diligence process the Group is only able to rely 
on the information that is available to it. That information may not 
be accurate or remain accurate during the due diligence process. 

More  broadly,  there  can  be  no  guarantee  that  due  diligence 
undertaken  will  be  adequate  or  reveal  all  relevant  facts  or 
uncover  all  significant  liabilities.  If  due  diligence  fails  to  identify 
key  information,  or  if  the  Group  considers  such  material  risks 
to  be  commercially  acceptable,  the  Group  may  be  forced  to 
write-down  or  write-off  assets  of  the  target  acquired.  This  may 
have a material adverse effect on the Group’s business, financial 
condition or results of operations.

In  addition,  following  an  acquisition,  the  Group  may  be  subject 
to  significant,  previously  undisclosed  liabilities  of  the  acquired 
business that were not identified during due diligence and which 
could  have  a  material  adverse  effect  on  the  Group’s  financial 
condition  and  results  of  operations,  especially  if  the  due 
diligence is required to be undertaken in a short timeframe or in a 
competitive situation.

Competition from existing/emerging alternative technologies

Risk:  There  may  be  competition  from  existing  and  emerging 
alternative technologies, such as 4G, and 5G, improved versions 
of  the  wide  area  radio  network  or  mesh  radio  technologies.  In 
the  event  that  such  technologies  become  widely  available,  the 
Group’s subscriber base, revenues, results from operations and 
prospects may be adversely affected

Mitigation:  The  Board  recognises  this  risk  and  seeks  to 
mitigate it by regular dialogue in the marketplace with other solution 
providers to ensure the Group’s offering is adjusted accordingly to 
meet the market demands.

Government policy and increased investment in fibre roll-out

Risk: Given the importance of digital connectivity to the economy, 
it may be the case that many Governments further invest in fibre 
roll-out  thus  reducing  the  market  size  for  satellite  and  wireless 
broadband.

Mitigation:  Recent  government  announcements  in  the  UK 
and Australia  indicate  support  will  be  provided  for  satellite  and 
wireless providers. We remain confident this will continue within 
the jurisdictions in which we operate. 

System reliance

Risk:  The  Group  believes  the  proprietary  technology  platform, 
Pathfinder,  built  on  Microsoft  technology  is  a  key  contributor 
to  the  operational  success  of  the  business.  In  the  event  of  a 
system failure of the platform or any other technology or system 
operated by a third party, short term operations would be affected 
adversely.  This  is  especially  important  as  we  on-board  new 
acquisitions.

Mitigation: Continued and sustained development and testing of 
the existing systems is undertaken regularly. Enhancements are 
rolled out during the course of the year.

21

Dependence on key executives

Risk:  The  performance  of  the  Group  will  depend  heavily  on 
its  ability  to  retain  the  services  of  the  Board  and  to  recruit, 
motivate and retain further suitably skilled personnel. The loss of the 
services  of  key  individuals  may  have  an  adverse  effect  on  the 
business, operations, customer relationships and results.

to  ensure 

Mitigation:  The  Board  will  continue 
the 
management team are appropriately incentivised and that there 
is  scope  to  appropriately  incentivise  new  key  personnel  where 
required.  The  Group  operates  a  share  option  scheme  which 
enables  employees  to  benefit  from  continued  growth.  It  also 
ensures  that  the  management  team,  staff  and  shareholders 
objectives are aligned.

that 

Fraud, including cyber attacks

Risk:  As  a  provider  of  broadband  solutions,  the  Group  is  a 
potential  target  and  products  may  have  vulnerabilities  that  may 
be targeted by attacks specifically designed to disrupt the Group’s 
business and harm its reputation. 

Mitigation:  The  Group  have  dedicated  technical  staff  who 
focus on investigation and mitigation of risks related to fraud and 
cyber-attacks.

If an actual or perceived breach of security occurs in the Group’s 
internal systems, it could adversely affect the markets perception 
of the Group’s products or internal control systems. In addition, a 
security breach could affect the Group’s ability to provide support 
for customers.

COVID -19 and similar

Risk:  Global  responses  to  the  coronavirus  disease  2019 
(COVID-19) outbreak continue to rapidly evolve. COVID-19 has 
already had a significant impact on global financial markets, and it 
will have implications for many businesses including BBB.

Some of the key risks that could impact on the BBB group include, 
but are not limited to:

Supply  chain  disruptions,  unavailability  of  personnel,  closure  of 
hubs, delays in sales or installations, earnings, or cash generation. 
Delays in planned business expansions and the launching of new 
products. 

In addition, BBB is aware of the risks posed by the increasingly 
broad effects of COVID-19 as a result of its negative impact on 
the global economy and major financial markets

Future funding

Risk:  Should  the  Group  decide  to  accelerate  its  growth 
strategy, new funding, either debt and/or equity, will be required. 
No assurance can be given that any such additional financing will 
be available or that, if available, it will be on terms acceptable to 
the Group. Furthermore, any additional equity capital may dilute 
shareholders’  ownership  interests  in  the  Group  and  may  have 
an adverse impact on the value of the Group’s equity. The terms 
of financing may also adversely affect shareholders’ holdings or 
rights or may contain restrictive covenants. If adequate additional 
funding cannot be obtained, the Group may have to abandon or 
limit any planned acquisitions which may have a material adverse 
effect on the Group’s business, financial condition, future trading 
performance and prospects.

Force majeure

Risk:  The  Group’s  operations  now  or  in  the  future  may  be 
adversely  affected  by  risks  outside  its  control,  including  space 
debris  damaging  or  destroying  satellites,  labour  unrest,  civil 
disorder,  war,  subversive  activities  or  sabotage,  fires,  floods, 
explosions  or  other  catastrophes,  epidemics  or  quarantine 
restrictions.

22

Mitigation:  The  BBB  Board  and  Management  has  considered 
the  effects  as  best  possible  with  the  information  currently 
available and the Government guidance given in each jurisdiction 
and has taken precautionary measures which include the testing and 
enforcement of

- Home working, self isolation
- Integrated telephony systems
- Business continuity 

Entities  must  carefully  consider  their  unique  circumstances  and 
risk exposures when analysing how recent events may affect their 
financial  reporting.  Specifically,  financial  reporting  and  related 
financial statement disclosures need to convey all material effects 
of COVID-19.

Mitigation: The Board will seek additional funding as appropriate 
and at the appropriate time to achieve the strategic goals of the 
Group. This may involve acceleration of the funding requirements 
should the relevant opportunities arise. 

With  that  in  mind  the  Directors  will  continuously  review  funding 
and capital requirements relative to acquisition opportunities that 
it negotiates.

Mitigation:  This  continues  to  be  monitored  by  the  Board  with 
our  professional  advisors,  satellite  and  wireless  operators  and 
insurance specialists.

Bigblu Broadband plc | Annual Report and Accounts 2019General economic conditions

Risk:  Market  conditions,  particularly  those  affecting  telecoms 
and  technology  companies  may  affect  the  ultimate  value  of 
the  Group’s  share  price,  regardless  of  operating  performance. 
The  Group  could  be  affected  by  unforeseen  events  outside  its 
control,  including,  natural  disaster,  terrorist  attacks  and  political 
unrest and government legislation or policy. Market perception of 
telecoms  and  technology  companies  may  change  which  could 
impact  on  the  value  of  investors’  holdings  and  impact  on  the 
ability  of  the  Group  to  raise  further  funds.  General  economic 
conditions may affect exchange rates, interest rates and inflation 
rates.

Brexit

Risk: The Board is monitoring the impact that Brexit may have on 
the Group’s performance but awaits clearer guidance on what this 
might look like in reality once the decisions are made. 

Strategic Report: Principal Risks and Uncertainties

Mitigation: This continues to be monitored by the Board with our 
professional advisors.

linked 

is  primarily 

Mitigation:  A  significant  part  of  the  business  arises  within  the 
EU  but 
these 
countries rather than the specific trade in goods.  The systems are 
developed in such a way to provide maximum flexibility in billings and 
collections and we are in regular dialogue with Santander and our 
Network Partners to assess risks

to  airtime  provision 

in 

The Strategic Report was approved by the Board of Directors on 26 March 2020 and was signed on its behalf by:

Andrew Walwyn
Chief Executive Officer

23

GOVERNANCE
Directors’ Report

The Directors present their report together with the audited financial statements for the year ended 30 November 2019.

Results and dividends

The consolidated statement of comprehensive income for the year is set out on page 46. No dividend has been declared or is proposed 
for the year (2018: Nil).

Directors and their interests

The Directors who served during the year are set out below, together with their beneficial interests in the ordinary shares of the Group.  
Biographical details are included on pages 26-27. 

Michael Tobin 

Andrew Walwyn 

Frank Waters 

Simon Clifton

Paul Howard 

Stephen Morana

Christopher Mills*

Total

Appointed

29 Sept 2015

12 May 2015

12 May 2015

29 Sept 2016

29 Sept 2015

10 Feb 2017

23 May 2018

2019

Ordinary

shares of 15p each

236,553

2,968,438

314,780

1,866,030

149,577

199,783

258,334

5,993,495

Share

options

226,667

954,729

585,908

585,963

133,333

133,333

-

2,619,933

2018

Ordinary

shares of 15p each

227,277

2,968,438

296,480

1,866,030

149,577

199,783

258,334

5,965,919

Share

options

226,667

755,240

848,753

429,953

133,333

133,333

-

2,527,279

* Mr Christopher Mills also has an indirect interest in a further 13,050,000 shares in the Group (through his interests in Oryx International Growth Fund Limited, Harwood Capital LLP and North 

Atlantic Smaller Companies Investment Trust). His total indirect and direct holdings is 13,308,334 shares representing 23.1% of the issued share capital.

The Group has established an EMI option scheme and an ‘unapproved’ share option scheme, pursuant to which the CEO and other 
members of staff have been or may be granted share options.  The number and exercise price of options over ordinary shares in the 
Group held by Directors at the end of the year were as follows:

Michael Tobin

Michael Tobin

Andrew Walwyn

Andrew Walwyn

Frank Waters

Simon Clifton

Paul Howard

Paul Howard

Stephen Morana

Total

EMI Share

options

-

-

233,333

51,942

217

-

-

-

-

285,492

Exercise price

Remaining 

Remaining exercise

(pence)

share options

price (pence)

-

-

78.75

                114.45

114.45

-

-

-

-

133,333

93,333

-

48,057

86,450

100,000

66,667

66,666

133,333

727,839

78.75

114.45

114.45

114.45

114.45

114.45

78.75

131.25

Following consultation with a number of shareholders and as highlighted in last year’s report the Group has established a Long Term 
Incentive Plan (“LTIP”), pursuant to which the CEO and other members of staff have been or may be granted shares.  The number 
and exercise price of ordinary shares in the Group held by Directors and other staff members at the end of the year were as follows:

Andrew Walwyn

Frank Waters

Simon Clifton

Other staff members

Total

LTIP Share

options

621,396

499,241

485,963

1,197,741

2,804,341

Exercise

price (pence)

15.0

15.0

15.0

15.0

The Directors’ beneficial interests in share options shown in the table above comprise options issued under the EMI option scheme, 
the “unapproved” option scheme and the LTIP.

24

Bigblu Broadband plc | Annual Report and Accounts 2019Governance: Directors’ Report

There are a number of performance conditions as well as time restrictions relating to the financial year ended 30 November 2019 
attached to these options.  

Frank Waters exercised and subsequently sold options over 423,115 shares during the year realising a gain of £225k. Apart from this 
no Director options were exercised, lapsed or forfeited during the year.

Directors’ Remuneration

The following table shows emoluments paid to Directors during the financial year:

Current Directors:

Michael Tobin (Non-Executive Director and Chairman)

Andrew Walwyn (Chief Executive Officer)

Frank Waters (Chief Financial Officer)

Simon Clifton (Chief Technology Officer)

Paul Howard (Non-Executive Director) *

Stephen Morana (Non-Executive Director)

Christopher Mills (Non-Executive Director)

Year ended 30 November 2019

Year ended
30 November 2018

Salary/fees

Bonus

£000

£000

BIK

£000

Pension

Total emoluments

Total emoluments

£000

£000

£000

85 

244

194

189

75

57

52

--

60

48

112

-

-

-

-

3

3

-

-

-

-

-

10

8

3

-

-

-

85

317

253

304

75

57

52

69

340

274

276

52

46

-

896 

    220 

  6 

      21

1,143 

1,057

* Paul Howard was appointed Chairman of Quickline Communications Holdings Ltd in August 2019

Service Contracts

The Chief Executive Officer, Chief Financial Officer and Chief Technology Officer have entered into service contracts with the Group 
that are terminable by either party on not less than 12 months prior notice. The non-executive Directors have entered into service 
contracts with the Group that are terminable by either party on not less than 3 months prior notice.

Pensions and Private Healthcare

There are pensions and private healthcare arrangements in place for the Chief Executive Officer, Chief Financial Officer and Chief 
Technology Officer.

Substantial shareholdings

As at 30 November 2019 the Group was aware of the following interests in 3% or more of its issued voting share capital:

Shareholder

% holding

No. of shares

Harwood Capital LLP

BGF Investment Management Limited

Herald Investment Management Ltd

Canaccord Genuity Wealth Management

Mr Andrew Walwyn

Gresham House Asset Management

Hargreaves Lansdown

UBS collateral account

Tellworth Investments

Mr Simon Clifton

Employee involvement

23.0

13,050,000

7.9

6.8

6.3

5.2

4.7

4.7

4.3

4.1

3.2

4,544,444

3,891,111

3,605,000

2,968,438

2,703,644

2,686,177

2,492,227

2,332,257

1,866,030

The  Group’s  policy  is  to  encourage  involvement  at  all  levels, 
as  it  believes  this  is  essential  for  the  success  of  the  business. 
their  views  and 
Employees  are  encouraged 
suggestions in respect of the Group’s performance and policies.

to  present 

Financial risk management objectives and policies

instruments  comprise  cash, 

liquid 
The  Group’s  financial 
resources and various items, such as trade receivables and trade 
payables  that  arise  directly  from  its  operations.  The  main  risks 
arising from the Group’s financial instruments are currency risk, 
interest rate risk, credit risk and liquidity risk. The Directors review 

the policies for managing each of these risks on an on-going basis 
and they are summarised in note 24 to the financial statements. 

Directors’ indemnity and insurance

Pursuant to the Company’s articles of association, the Company 
has granted an indemnity to its Directors and officers under which 
the Company will indemnify them, subject to the relevant article, 
against all costs, charges, losses and liabilities incurred by them 
in  the  performance  of  their  duties.    The  Company  has  also  ar-
ranged directors’ and officers’ liability insurance.

25

 
 
Board of Directors
Michael Tobin OBE: Non-Executive Chairman

Appointment
Michael 
Chairman in September 2015

joined 

the  Board  and  became 

Committee Membership
Michael chairs the Board’s remuneration and 
nomination  committees  and  is  a  member  of 
the audit committee.

Independence
The  Board  consider  Michael 
independent Director.

to  be  an 

External appointments
Michael currently holds numerous Non-Exec 
Directorships  including  Teraco  in  South  Af-
rica,  Datapipe  in  the  USA,  Iconic  in  Madrid, 
Basefarm in Norway, Eurodiesel in Belgium, 
Chayora  in  Hong  Kong  and  TeamRock, 
Popshack  and  PeoplePerHour  in  the  UK, 
where  he  is  also  Chairman  of  Ultrahaptics. 
He is also an advisor to the board of OCom 
in Amsterdam.

Michael  is  a  highly  successful  serial  technology  entrepreneur  &  pioneer  with  over  30 
years’ experience in the telecoms & technology sector.

As  Chief  Executive,  Michael  Tobin  OBE  led  TelecityGroup  plc,  a  leading  FTSE250 
Technology company from 2002 to 2015.

Michael joined Redbus in 2002 delisting it from the main market to AIM and then took it 
private, winning the London Business Awards “Business Turnaround of the Year” award 
in 2005. After engineering the merger with Telecity he successfully re-listed TelecityGroup 
in October 2007 winning the accolade of UK Innovation Awards IPO of the year 2008 and 
the techMARK Achievement of the year in the same year. 
Subsequently  he  grew  the  business  from  £6m  market  cap  in  2002  to  being  a  top 
performer in the FTSE250 worth over £2Bn, being recognized as Britain’s Most admired 
Tech Company in 2012.

Prior  to  joining  TelecityGroup,  Michael  headed-up  Fujitsu’s  e-Commerce  operations 
in  Frankfurt,  Germany.  Before  that,  he  ran  ICL’s  Danish  outsourcing  subsidiary  out  of 
Copenhagen  Denmark.  He  also  held  several  senior  positions  based  in  Paris  for  over 
11  years  including  Business  Development  Director  at  International  Computer  Group 
coordinating global distribution of IT infrastructure. As a Non-Exec Director, Michael was 
instrumental in transforming PACNET in Hong Kong from a Sub Sea Cable operator to a 
successful Datacentre operator culminating in its sale in 2016 to Telstra for $800m.

Michael  was  named  ‘UK  IT  Services  Entrepreneur  of  the  Year’  by  Ernst  &  Young  in 
2009, 2010 & 2011; PWC Tech CEO of the Year 2007; London Chamber of Commerce 
‘Business  Person  of  the  Year’  for  2009  &  2010;  In  2009  was  named  techMARK 
‘Personality  of  the  Year’;  In  2007  &  2009  he  was  the  winner  of  the  DCE  Outstanding 
Leader of the Year, and in 2008 won ‘Data Centre Business Person of the Year’ at the 
Data Centre Leaders awards. He was awarded ‘Outstanding Contribution to the Indus-
try’  at  the  Data  Centre  Europe  awards  and  in  2011  received  a  Lifetime  Achievement 
Award for services to the industry. In 2005 he was named number 31 of Britain’s Top 50 
Entrepreneurs. 

In 2015 Michael was honoured in the Queens New Year’s Honours List with the Order of 
the British Empire medal for Services to the Digital Economy.

Paul Howard: Non-Executive Director

Paul spent over 15 years with J.P Morgan Cazenove as a telecoms and media analyst 
and  was  one  of  Cazenove’s  youngest  ever  partners.  He  won  numerous  awards  from 
Reuters  and  Starmine  and  was  Head  of  the  Number  One  ranked  European  telecoms 
research team as ranked by the Institutional Investor in 2011. Paul left Cazenove in 2011 
and  became  an  investor  and  non-executive  director  of  various  small  telecoms  compa-
nies. He also spent a year with Morgan Stanley in 2015 helping their Select Risk equity 
trading  business.  Paul  has  a  BSc  from  Durham  University  in  Maths  and  is  a  qualified 
accountant.

Appointment
Paul joined the Board in September 2015.

Committee Membership
Paul serves on the Board’s remuneration and 
audit committees.

Independence
The Board consider Paul to be an independent 
Director.

External appointments
Paul  is  an  advisor  to  Oakley  Advisory  and 
joined the business in March 2015

Stephen Morana: Non-Executive Director

Stephen has a wealth of technology, financial and equity capital markets experience. Until 
recently,  Stephen  was  CFO  of  Zoopla  Property  Group  plc,  the  FTSE250  digital  media 
group, which also owns the uSwitch business. Before that he spent a decade at Betfair 
plc during which time he acted as CFO and interim CEO. He was part of the management 
team that grew the business from an early stage start-up to a multi-billion-pound listed 
business, which ultimately merged with Paddy Power to create one of the world’s largest 
public online betting and gaming companies.

Appointment
Stephen joined the Board in February 2017.

Committee Membership
Stephen  chairs  the  Board’s  audit  committee 
and serves on the nomination committee.

Independence
The  Board  consider  Stephen  to  be  an 
independent Director.

External appointments
Stephen  holds  a  number  of  non-executive 
roles.

26

Bigblu Broadband plc | Annual Report and Accounts 2019Christopher Mills: Non-Executive Director

Governance: Board of Directors

Christopher founded Harwood Capital Management in 2011, a successor of the former 
parent company of Harwood, J O Hambro Capital Management which he co-founded in 
1993. He is Chief Executive and Investment Manager of North Atlantic Smaller Compa-
nies  Investment Trust  plc  and  Chief  Investment  Officer  of  Harwood  Capital  LLP.  He  is 
a Non-Executive Director of several companies. Christopher was a Director of Invesco 
MIM,  where  he  was  head  of  North American  Investments  and  Venture  Capital,  and  of 
Samuel Montagu International.

Appointment
Christopher joined the Board in May 2018.

Committee Membership
None

Independence
The  Board  consider  Christopher  to  be  an 
independent Director.

External appointments
Christopher holds a number of non-executive 
roles.

Andrew Walwyn: Chief Executive Officer

Andrew began his career at Carphone Warehouse before moving to DX Communications 
as  Sales  Director.  Following  the  sale  of  DX  to  Telefonica, Andrew  took  on  the  role  as 
Managing Director of Tiny Computers where he oversaw the sale of the ISP business to 
Tiscali and the eventual sale of the company to Time Computers. 

In 2008, Andrew co-founded Bigblu Broadband having identified the gap in the market for 
satellite broadband

Appointment
Andrew  joined  the  Board  as  CEO  on  the 
completion of the reverse acquisition in May 
2015.

Committee Membership
Andrew  serves  on  the  Board’s  nomination 
committee.

Independence
Executive – non-independent

External appointments
None

Frank Waters: Chief Financial Officer

Frank  qualified  as  a  Chartered Accountant  (ICAS)  with  Ernst  &  Young  in  1989.  Frank 
has  spent  the  last  20  years,  primarily  as  finance  director,  in  a  number  of  fast  growing 
entrepreneurial companies in the mobile, consumer electronics and technology sectors. 

Frank was instrumental in the sale of DX Communications alongside Andrew Walwyn to 
what is now Telefonica.

Frank joined Bigblu Broadband in the autumn of 2013 and, as Chief Financial Officer, is 
responsible for finance, commercial, legal, regulatory, and M&A matters.

Appointment
Frank  joined  the  Board  as  CFO  on  the 
completion of the reverse acquisition in May 
2015.

Committee Membership
None

Independence
Executive – non-independent

External appointments
Frank holds a number of non-executive direc-
torships in sports clubs.

Simon Clifton: Chief Technology Officer

Appointment
Simon  joined  the  Board  in  September  2016 
following  the  fundraise  and  acquisitions  in 
summer 2016.

Committee Membership
None

Independence
Executive – non-independent.

External appointments
None

Simon co-founded the business with Andrew Walwyn in 2008 and has a background in 
mobile telecoms and alternative broadband technologies.

Since 2003 Simon has been at the forefront of the development of satellite broadband 
as  a  technology  for  both  the  consumer  and  business  markets  in  Europe,  and  foresaw 
the disruptive opportunity for the company presented by the arrival of Ka band satellite 
communications in 2010.

Simon is responsible for leveraging the satellite owners’ investment in capacity and for 
the company harnessing the growing and abundant commodity market in Ka band spec-
trum,  and  then  delivering  it  as  a  consumable  satellite  broadband  product  that  address 
particular geographical and vertical market opportunities globally.

Simon also has responsibility for integrating complimentary technologies like fixed wireless 
broadband  into  the  business  portfolio,  as  well  as  R&D  and  supplementary  product 
development  like  VOIP  and TV  services.  Simon  has  served  as  the  CTO  of  the  Group 
since its inception and has previously been involved with several successful, fast growing 
entrepreneurial companies.

27

Statement of Directors’ Responsibilities

The Directors are responsible for preparing the Strategic Report, 
Directors’ Report and the financial statements in accordance with 
applicable law and regulations.
UK  Company  law  requires  the  directors  to  prepare  Group  and 
Company Financial Statements for each financial year.  
Under  that  law  the  directors  are  required  to  prepare  Group 
Financial  Statements  in  accordance  with  International  Financial 
Reporting Standards (‘IFRS’) as adopted by the EU and the rules 
of the London Stock Exchange for companies trading securities on 
the Alternative Investment Market. The Directors have chosen to 
prepare the Group financial statements in accordance with IFRS 
as adopted by the EU.
The  Group  financial  statements  are  required  by  law  and  IFRS 
adopted by the EU to present fairly the financial position, financial 
performance and cash flows of the Group for that year. 
In preparing each of the group and company financial statements, 
the directors are required to:

• 

select suitable accounting policies and then apply them con-
sistently;

•  make  judgements  and  estimates  that  are  reasonable  and 

• 

• 

prudent;
state that the group had complied with IFRS, subject to any 
material departures disclosed and explained in the financial 
statements;
prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the group and the 
company will continue in business.

The  directors  are  responsible  for  keeping  proper  accounting 
records  which  disclose  with  reasonable  accuracy  at  any 
time  the  financial  position  of  the  Group  and  to  enable  them  to 
ensure that the financial statements comply with the requirements 
of the Companies Act 2006 and Article 4 of the IAS Regulation.  
They  are  also  responsible  for  safeguarding  the  assets  of  the 
Group and hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities.
Legislation in the United Kingdom governing the preparation and 
dissemination of financial statements may differ from legislation 
in other jurisdictions. 

On behalf of the Board

Andrew Walwyn
Chief Executive Officer
26 March 2020

Corporate Governance Statement

Dear Shareholder, 

At  Bigblu  Broadband  plc  all  our  stakeholders  are  important  to 
us. The  design  and  operation  of  a  robust  governance  structure 
appropriate  for  a  Group  of  our  scale  and  ambition  is  critical  to 
meeting  their  needs.  Our  approach  to  governance  is  based  on 
the concept that good corporate governance enhances long-term 
shareholder value and sets the culture, ethics and values for the 
rest of the Group.

The Board has ultimate responsibility for reviewing and approv-
ing  the Annual  Report  and Accounts  and  it  has  considered  and 
endorsed  the  arrangements  for  their  preparation. The  Directors 
confirm  the  Annual  Report  and  Accounts,  taken  as  a  whole  is 
fair, balanced and understandable and provides the information 
necessary  for  shareholders  to  assess  the  Group’s  position  and 
performance, business model and strategy.

Michael Tobin OBE
26 March 2020

28

Quoted  Companies  Alliance  Code  for  Small  & 
Mid-sized Quoted Companies 2018

The  board  of  Bigblu  Broadband  Group  plc  (the  “Company”) 
is  responsible  for  the  Group’s  corporate  governance  policies 
and  recognises  the  importance  of  high  standards  of  corporate 
governance and integrity. The Group adopted the Quoted Companies 
Alliance  Code  for  Small  &  Mid-sized  Quoted  Companies  2018 
(the  “QCA  Code”)  in  September  2018.  This  statement  sets  out 
how the Group complies with the 10 principles of the QCA Code.

fast  broadband  services 

1.  Strategy & business model
The Company is an alternative broadband provider who markets 
and  delivers 
to  homes  and 
businesses mainly located in areas of poor or underserved telecoms 
infrastructure.  The  Company’s  target  customers  are  homes 
and  businesses  who  are  not  served  by  fibre  broadband.  
The  Company  is  technology  agnostic  and  uses  a  variety  of 
technologies to deliver a super-fast broadband service to target 
customers  including  satellite  broadband,  4G,  5G  and  licensed 
and unlicensed spectrum fixed wireless broadband (point to point 
and point to multi-point).

The  Company  is  active  and  has  customers  in  32  countries 
including  many  countries  in  Europe  and  Australia  and  had 
approximately  110,000  customers  as  at  30th  November  2019. 
The Company operates from a number of strategic bases in the 

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
UK, France, Norway, Spain Germany, Italy, Poland, Portugal and 
Australia. The Company has grown strongly since listing on AIM 
in May 2015 both organically and by acquisition. The Company 
has acquired and integrated 21 businesses in 7 countries in the 
last 4 years. The Company works closely with network partners to 
ensure we get the best customer offer in a particular jurisdiction.

it 

The  Company’s  cloud-based  global  billing  and  customers 
service  (ERP)  platform,  Pathfinder,  enables 
to  support 
customers  around  the  world  in  any  language  the  customer 
chooses,  with  the  system  supporting  multiple  currencies  and 
VAT  jurisdictions.  The  Company  also  has  one  phone  system 
across  all  territories  enabling  flexibility  in  delivering  customer 
support. The Company uses satellite capacity from a number of 
different satellite owners to enable it to provide satellite broadband 
services  and  these  include  but  are  not  limited  to  Eutelsat,  SES 
Astra,  Viasat,  Avanti,  and  NBNCo.  The  Company  makes  its 
decisions on which satellite operator to use in each country based 
on a mixture of quality of their services, their product roadmap, 
business  model,  resultant  price  structure,  and  the  amount  of 
capacity available in a particular market.

Satellite design and processing efficiency continue to progress at 
a pace resulting in continually improving satellite economics with 
each  new  satellite  launch  allowing  the  Company  to  continue  to 
improve its broadband offerings and keep pace with the growth 
in  internet  demand.  Since  the  Company’s  inception  in  2008, 
headline  consumer  satellite  broadband  speeds  in  Europe  have 
increased  from  4  Mbps  to  50  Mbps  and  the  Company,  working 
with  its  satellite  owner  partners,  believes  that  speeds  and  data 
allowances will continue to increase exponentially over the next 
3 – 5 years.

Our  FW  business  in  QCL  continues  to  grow  with  a  new 
management team in place, which will strengthen processes and 
IT, with the recruitment of a new COO, a new Head of Systems 
and a new Project Manager shortly. Development of a new FW 
billing  platform  on  Sonar  progresses  and  will  bring  enhanced 
functionality.  The  business  continues  to  work  closely  with  the 
government  and  local  authorities  on  ITTs/Grants/RGVs/BDUK, 
with QCL leading a £6 million project to boost rural connectivity in 
North Yorkshire, England’s largest rural county.

The  Company  could  face  challenges  if  consumer  demand  for 
faster  broadband  services  and  continual  increases  in  data 
consumption  were  not  matched  by  exponential  improvements 
in  satellite  economics  by  the  satellite  fleet  operators.  The  wide 
number  of  satellite  operators  coming  to  the  market  with  new 
business models and technologies mean that the Company per-
ceives this risk as relatively small.

The Company embraces new technologies like 4G and 5G and 
indeed  is  itself  helping  to  develop  and  design  new  hardware  to 
bring technologies like fixed broadband via 5G to the mainstream 
market. Many of the Company’s existing fixed wireless customers 
are already being connected to fixed 5G type services.

The Directors believe there is a significant opportunity to continue 
to  grow  the  Company’s  subscriber  base  organically  and  also 
through  acquisition  by  consolidating  the  currently  fragmented 
market  of  alternative  broadband  providers  across  Europe  and 
Australia.

2.  Understanding  and  meeting  shareholder  needs 
and expectations
The AGM is the main forum for dialogue with shareholders and 
the Board. The Notice of Meeting is sent to shareholders at least 
21  days  before  the  meeting.  The  chairs  of  the  Board  and  all 

Governance: Corporate Governance Statement

committees,  together  with  all  other  Directors,  routinely  attend 
the  AGM  and  are  available  to  answer  questions  raised  by 
shareholders.

from 

investors 

is  also  obtained 

Feedback 
through  direct 
interaction  between  the  CEO,  CFO  and  CTO  at  meetings 
following  the  publication  of  its  full-year  and  half-year  results. 
The Company also holds an open retail investor meeting shortly 
after results have been published. There is also regular dialogue 
with  investors  through  the  medium  of  the  Company’s  corporate 
broker (finnCap), and through the Company’s Investor Relations and 
Financial PR agency Walbrook PR.

The Company has a dedicated investor relations website at www.
bbb-plc.com which aims to keep all types of investor fully informed 
and up to date on the Company’s activities, share price and future 
meetings as well as supplying documents and information which 
may be of general interest.

Details  of  specific  contacts  at  finnCap  and  Walbrook  PR  are 
published  on  all  the  Company’s  RNS  releases  and  on  the 
Company’s investor website.

3.  Taking  into  account  wider  stakeholder  &  social 
responsibilities  &  their  implications  for  long-term 
success
The  long-term  success  of  a  business  and  good  Corporate 
Governance  includes  the  Board  considering  the  Company’s 
impact  on  the  communities  it  operates  in,  the  environment 
and  society  as  a  whole.  The  group’s  stakeholders  include 
shareholders, customers, members of staff, suppliers, regulators, 
industry bodies and creditors including lenders. The Board works 
hard to identify the Company’s stakeholders and understand their 
needs, interests and expectations.

The  principal  ways  in  which  their  feedback  on  the  Group  is 
gathered  are  via  meetings,  conversations,  surveys  and  online 
reviews.  Following  this  feedback,  the  Group  has  continued  and 
evolved  its  clearly  defined  customer-focused  and  people-led 
strategy.

Every  company  should  consider 
its  corporate  social 
responsibilities (CSR). Any CSR policy should include a narrative 
on social and environmental issues and should show how these 
are  integrated  into  the  Company’s  strategy.  Integrating  CSR 
into strategy will help create long-term value and reduce risk to 
shareholders and other stakeholders. The Company see CSR as 
a  very  important  area  for  consideration  and  are  currently  in  the 
process of finalising a CSR Policy.

The  Directors  are  aware  of  the  impact  the  business  activities 
have  on  the  communities  in  which  it  operates  and  has  in 
place  an  environmental  policy.  The  Group’s  responsibilities  to 
stakeholders  including  staff,  suppliers  and  customers  and 
wider  society  are  also  recognised  and  this  is  evidenced  and 
underpinned by our values:

• 

• 

Customers – Grow profitable elements of the business whilst 
putting the customer first
Innovation  – 
Industry 
exceeding customers’ expectations

leading  product  design  always 

•  Quality – Excellence in operations, processes and systems
Environment  –  Engaging  with  and  supporting 
• 
communities in which we work
Team Work – Support and engage with our people

• 

the 

29

4.  Embedding effective risk management
The  board  of  the  Company  ensures  that  its  risk  management 
framework  identifies  and  addresses  all  the  relevant  risks  and 
threats  that  the  business  may  be  subject  to  in  the  execution  of 
its  business  plan.  These  include  extended  business  activities 
including  key  customers  and  its  supply  chain.  The  section 
“Principal  Risks  and  Uncertainties”  on  pages  20  to  23  of  this 
Annual  Report  identifies  these  risks  and  how  the  Board  and 
the  business  mitigate  these  risks.  The  board  of  the  Company 
meets regularly during the year and continually reappraises and 
discusses  the  tactics  and  strategy  employed  to  mitigate  these 
risks.

5.  Maintaining  a  balanced  and  well-functioning 
board
The Board and its committees 
The Board is responsible for the effective oversight of the Group. 
It  also  agrees  the  strategic  direction  and  governance  structure 
that  will  help  achieve  the  long-term  success  of  the  Group  and 
deliver shareholder value. The Board takes the lead in areas such 
as strategy, financial policy and making sure a sound system of 
internal  control  is  maintained.  The  Board’s  full  responsibilities 
are  set  out  in  the  schedule  of  matters  reserved  for  the  Board 
described  below.  The  Board  delegates  authority 
its 
Committees  to  carry  out  certain  tasks  on  its  behalf,  so  that  it 
can  operate  efficiently  and  give  the  right  level  of  attention  and 
consideration to relevant matters. 

to 

Role of the Board and management
Role of Chairman and Chief Executive Officer
the 
There 
running of the Board and the executive responsible for the Group’s 
business.

is  a  clear  division  of  responsibilities  between 

The  Chairman  is  responsible  for  leadership  of  the  Board, 
ensuring  its  effectiveness  and  setting  the  agenda  for  Board 
meetings.    Once  strategic  objectives  have  been  agreed  by  
the Board, it is the Chief Executive Officer’s responsibility to ensure 
they are delivered upon and consistently to be accountable to the 
Board.  The day to day operations of the Group are managed by 
the Chief Executive Officer and his management team.

Board processes

The full Group Board met eight times in the financial year under 
report and is scheduled to meet eight times in the current financial 
year and at any other time as may be necessary to address any 
specific significant matters that may arise.

The agenda for Board meetings is prepared in conjunction with 
the  Chairman.  Submissions  are  circulated  in  advance  and  for 
regular  Board  meetings  will  include  operational  and  financial 
updates together with papers relating to specific agenda items.

Management  prepare  monthly  finance  reports  which  allow 
the  Board  to  assess  the  Group’s  activities  and  review  its 
performance.    Members  of  management  are  regularly  involved 
in Board discussions and Directors have other opportunities  for 
contact with a wider group of employees.

To  assist  in  the  execution  of  its  responsibilities,  the  Board  has 
established  an  Audit  Committee,  a  Remuneration  Committee 
and a Nominations Committee together with a framework for the 
management  of  the  consolidated  Group  including  a  system  of 
internal control.

The  Board  is  ultimately  responsible  for  the  Group’s  system  of 
internal control and for reviewing its effectiveness. 

30

This includes financial, operational and compliance controls and 
the 
risk-management  systems.  The  Board  has  reviewed 
effectiveness of the system of internal control during the year in 
conjunction with the External Auditors.

Internal  control  systems  are  designed  to  meet  the  Group’s 
is  exposed.  
particular  needs  and 
Accordingly, the internal control systems are designed to manage 
rather than eliminate the risk of failure to achieve business objectives 
and by their nature can only provide reasonable and not absolute 
assurance against misstatement and loss.

the  risks 

to  which 

it 

Role and Responsibilities of the Board 

The  Board’s  primary  role  is  the  protection  and  enhancement 
of  long-term  shareholder  value.  To  fulfil  this  role,  the  Board  is 
the  overall  management  and  corporate 
responsible 
governance  of  the  consolidated  Group  including  its  strategic 
direction, establishing goals for management and monitoring the 
achievement of these goals. 

for 

From  time  to  time  the  Board  may  delegate  or  entrust  to  any 
Director  holding  executive  office  (including  the  CEO)  such 
of  its  powers,  authorities  and  discretions  for  such  time  and  on 
such terms as it thinks fit. During 2018, the Board reviewed and 
updated  the  “Delegation  of  Board  authority”  which  establishes 
those  matters  which  it  is  considered  appropriate  remain  within 
the  overall  control  of  the  Board  (or  its  committees)  and  those 
which  are  delegated  to  the  CEO  (or  onwards  as  appropriate).  
In  addition  to  overall  Group  strategy,  the  Board  approves  the 
annual  budget  and  retains  control  over  corporate  activity 
(mergers,  acquisitions,  partnerships,  material  disposals  and 
investments) and material contract and financing decisions (over 
and above set value/credit-risk limits). The Board considers that 
the current authority remains appropriate for the Board.

Management’s role is to implement the strategic plan established 
by  the  Board  and  to  work  within  the  corporate  governance  and 
internal control parameters established by the Board.

The Board has approved a schedule of matters reserved for its 
decision; specifically, the Board is responsible for:

Guiding  the  Group’s  long-term  strategic  aims,  leading  to  its 
approval  of 
its  budgetary  and 
business plans:

the  Group’s  strategy  and 

• 
• 
• 

• 

• 

Approval of significant investments and capital expenditure 
Approval of annual and half-year results 
Ensuring  maintenance  of  a  sound  system  of  internal 
control  and  risk  management  (taking  into  consideration 
recommendations of the Audit Committee)
Ensuring  adequate  succession  planning  for  the  Board 
and  Executive  management  (taking  into  consideration  the 
recommendations of the Nomination Committee) 
Determining  the  remuneration  policy  for  the  Directors  and 
the senior management team (taking into consideration the 
recommendations of the Remuneration Committee) 

Board focus during the year 

Strategy: 

• 
During  FY19,  the  Board  worked  with  management  to  identify 
and  anticipate  industry  trends  to  ensure  that  the  Group’s 
strategy  is  designed  to  address  these  trends  as  well  as  other 
industry dynamics, such as the competitive landscape. The Board 
also considered various fundraises, in particular the funding raised 
to support the growth of Quickline, the Group’s UK fixed wireless 
business.  In addition, the Board considered the refinancing of the 
BGF and HSBC debt. The Board also reviewed relationships with 
the Group’s main partners and suppliers including the HRA with 

Bigblu Broadband plc | Annual Report and Accounts 2019 
Financials: 

EBR and the PPP with EBI.
• 
During FY19, the Board reviewed the Group’s operating results 
and  financial  statements  with  management  and  the  Group’s 
external  auditors.  The  Board  also  reviewed  and  approved  the 
Budget and operating plan for the financial year. 

Fundraising:

• 
During  FY19,  the  Board  worked  with  management  to  identify 
and source appropriate funding options to accelerate the growth 
of  Fixed  Wireless  in  the  UK  and  also  to  consider  the  wider 
funding structure of the Group.  The Board were delighted with the 
support  from  HSBC,  BGF  and  Harwood  Capital  as  well  as 
new  and  existing  shareholders  throughout  the  2019  and  with 
Santander post the year end.

to  review 

•  Governance: 
The  Board  continues 
its  governance  structure 
following  the  adoption  of  the  QCA  Code  to  ensure,  where 
possible,  the  Company  is  compliant  with  the  requirements 
applicable  to  a  publicly  listed  Group  and  the  QCA  Code. 
In  addition,  the  control  environment  was  improved  with  the 
recruitment of additional Operational HR and systems resources 

Table of Attendance 

Governance: Corporate Governance Statement

and starting the Hub consolidation.
Business performance: 
• 
In  FY19,  the  Board  received  and  reviewed  reports  from 
management  on  the  performance  of  the  Group’s  business. The 
Board  engaged  in  discussions  with  management  on  various 
aspects  of  business  performance,  Key  Performance  Indicators, 
including  business  drivers,  industry  trends,  risks,  opportunities 
and the competitive landscape. 

Board committees 

Prior  to  listing  in  May  2015,  the  Board  established  the  Audit 
and  Risk  Committee  (chaired  by  Stephen  Morana)  to  oversee 
financial  reporting,  internal  control  and  the  management  of  the 
risks the Group faces. The Board also established a Nomination 
Committee (chaired by Michael Tobin OBE) to lead the process 
for  appointments  to  the  Board  and  a  Remuneration  Committee 
(chaired  by  Michael Tobin  OBE)  which  has  the  responsibility  of 
helping to develop and manage the Group’s Remuneration Policy. 
The committee reports can be found on pages 33 to 34 and each 
committee’s full terms of reference are available on our website.

The table below summarises the attendance of the Directors and committee members at the scheduled Board and committee meet-
ings held during the year:

Board

Audit and Risk Committee

Remuneration Committee

Nomination Committee***

Held

Attended

Held 

Attended

Held

Attended

Held

Attended

Michael Tobin OBE*

Andrew Walwyn

Frank Waters

Simon Clifton

Paul Howard

Stephen Morana**

Christopher Mills

8

8

8

8

8

8

8

8

8

8

8

8

7

7

2

-

-

-

2

2

-

1

-

-

-

2

2

-

3

-

-

-

3

-

-

3

-

-

-

3

-

        -

-

-

-

-

-

-

-

-

-

-

-

-

-

-

The figures in the “held” column represent the number of meetings a Director was eligible to attend as a Director and the “attended” column represents the number of meetings attended by 
that Director. 
* Michael Tobin OBE is Chairman of the Board and Chairman of the Nomination and Remuneration Committees. 
** Stephen Morana is Chairman of the Audit and Risk Committee.
***It was deemed not necessary to hold a meeting of the Nomination Committee during 2019 however it is envisaged that the Nomination Committee will meet at least one in the next financial 
    year.

6.  Having  appropriate  experience,  skills  and 
capabilities on the board

dustry and leading a Group listed on the London Stock Exchange 
are crucial to the Board’s ability to lead the Group successfully.

Board Composition, Qualification and Experience 

The  Board  currently  comprises  seven  (2018  seven)  Directors. 
The number and/or composition may be changed where it is felt 
that additional expertise is required in specific areas, or when an 
outstanding candidate is identified. 

The composition, experience and balance of skills on the Board 
are periodically reviewed to ensure that there is the right mix on 
the  Board  and  its  Committees  and  they  are  working  effectively. 
The  Board  comprises  a  Non-Executive  Chairman  (who,  for  the 
purposes  of  the  QCA  Code  was  independent  on  appointment), 
three  Non-Executive  Directors,  two  of  whom  are  considered  by 
the Board to be independent for the purpose of the QCA Code. 
There are three Executive Directors who are considered by the 
Board to be non-independent for the purpose of the QCA Code.

The current members of the Board have a wide range of skills and 
experience. The Board believes that a membership that combines 
detailed knowledge of the Group’s operations, the technology in-

The composition of the Board is determined using the following 
principles:

• 

• 

• 

• 

a majority of the Board should be non-executive Directors. 
Currently there are 4 non-executive Directors and from 3 ex-
ecutive Directors. 
the  role  of  Chairman  is  to  be  filled  by  a  non-executive  Di-
rector,
the Board should have enough Directors to serve on various 
committees of the Board without overburdening the Directors 
or making it difficult for them to fully discharge their respon-
sibilities,
Directors appointed by the Board are subject to election by 
shareholders  at  the  following  annual  general  meeting  and 
thereafter one third of Directors are subject to retire by rota-
tion each year.

The  Company  Secretarial  service  is  provided  by  a  professional 
services company in order to conform to requirements.  

31

Key Board Roles 

Chairman

Leads the Board

Chief Executive Officer

Leads the management team

Non-Executive Directors

Promotes highest standard of corporate governance

Challenges strategic matters

Supports  the  Chairman  to  ensure  appropriate  governance 
standards spread through the Group

Raises strategic initiatives aimed at improving shareholder 
returns in line with the strategic direction of the Group

Promotes a culture of openness and debate

Oversees implementation of all Board-approved actions

Acts as intermediary between Directors when required

Challenges  strategic  initiatives  presented  by  Executive 
Directors as well as assists in the development concept of 
Group Strategies

Available to shareholders to address any concerns or issues 
that they feel have not adequately been addressed through 
usual channels of communication.

Encourages  constructive  relations  between  Executive  and 
Non-Executive Directors

Ensures  that  the  Board  is  made  aware  of  the  employees' 
views on relevant issues

Integral role in succession planning

Facilitates  effective  contributions  by  the  Non-Executive 
Directors

Develops proposals for the Board to consider in conjunction 
with fellow Executive Directors

Non-Executive Director Independence  

the 

The  Board  considers  and  reviews 
independence  of 
Non-Executive  Directors  on  an  annual  basis  as  part  of  the 
Directors’  performance  evaluation.  In  carrying  out  the  review, 
consideration  is  given  to  factors  such  as  their  character, 
judgement,  commitment  and  performance  on  the  Board  and 
relevant  committees  and  their  ability  to  provide  objective 
challenge to management. 

The  Board  considers  its  Independent  Non-Executive  Directors 
bring  strong 
judgement  and  considerable  knowledge  and 
experience to the Board’s deliberations. 

As  noted  in  the  Annual  Report  on  Remuneration  on  page  38, 
Michael  Tobin  OBE,  Paul  Howard  and  Stephen  Morana  all 
participate in the Company’s share option plan. Notwithstanding 
this, in character and judgement, this is evidenced by the valuable 
contributions they make at Board and Committee meetings, and in 
particular, the knowledge and experience they bring to the roles as 
Chairman, Non-Executive Directors and Committee members. In 
addition, whilst Christopher Mills is considered Non-Independent 
Christopher  provides  enormous  contribution  guidance  and 
support to the business and is considered to be independent in 
character and judgement.

Appointment and Tenure

All  Non-Executive  Directors  serve  on  the  basis  of  letters  of 
appointment which are available for inspection upon request. The 
letters of appointment set out the expected time commitment of 
Non-Executive  Directors  who,  on  appointment,  undertake  that 
they will have sufficient time to meet what is expected of them. 
Non-Executive  Directors  are  appointed  for  an  initial  three-year 
term and the continuation of their appointment is conditional on 
satisfactory performance and subject to annual re-election at the 
Company’s Annual General Meetings. 

Executive  Directors  serve  on  the  basis  of  service  agreements 
which  are  also  available  for  inspection  upon  request.  Further 
details on the Executive Directors’ service agreements are included 
in the Annual Report on Remuneration, on page 38.

Director Training 

The  Chairman  is  responsible  for  the  induction  of  new  Directors 
and  ongoing  development  of  all  Directors.  The  Board  received 
tailored training as appropriate for service on a listed Company 
Board.  New  Directors  receive  a  full,  formal  and  tailored 
induction  on 
to  provide  an 
understanding  of  the  Group’s  business,  governance  and  key 
stakeholders. The induction process typically includes an induction 
pack,  operational  site  visits,  meetings  with  key  individuals  and 

the  Board  designed 

joining 

the  Group’s  advisors,  and  briefings  on  key  business,  legal  and 
regulatory issues facing the Group.

As the business environment changes, it is important to ensure 
refreshed  and 
the  Directors’  skills  and  knowledge  are 
updated regularly. Accordingly, the Nomad ensures that updates on 
corporate  governance,  regulatory  and  technical  matters  are 
provided to Directors at special sessions in between formal Board 
meetings. In this way, Directors keep their skills and knowledge 
relevant  so  as  to  enable  them  to  continue  to  fulfil  their  duties 
effectively. 

Information and Support Available to Directors

All  Board  Directors  have  access  to  the  Company  Secretary, 
who advises them on Board and governance matters. The Chief 
Executive  Officer,  Chief  Financial  Officer  and  the  Company 
Secretary  work  together  to  ensure  that  Board  papers  are  clear, 
accurate,  delivered  in  a  timely  manner  to  Directors,  and  of 
sufficient  quality  to  enable  the  Board  to  discharge  its  duties. 
As  well  as  the  support  of  the  Company  Secretary,  there  is  a 
procedure  in  place  for  any  Director  to  take  independent 
professional advice at the Group’s expense in the furtherance of 
their duties, where considered necessary or advisable. 

Director Election 

Following  recommendations  from  the  Nomination  Committee, 
taking  into  account  the  results  of  the  Board’s  performance 
evaluation  process,  the  Board  considers  that  all  Directors 
continue  to  be  effective,  committed  to  their  roles  and  have 
sufficient  time  available  to  perform  their  duties.  In  accordance 
with the Company’s Articles of Association one third of Directors 
are to retire by rotation excluding those appointed during the year 
and those re-elected at the Group’s AGM in 2019 as set out in the 
Notice of AGM. 

Directors’ Conflicts of Interest 

Directors  must  keep  the  Board  advised,  on  an  ongoing  basis, 
of  any  interest  that  could  potentially  conflict  with  those  of  the 
Company.  Where  the  Board  believes  that  a  significant  conflict 
exists,  the  Director  concerned  is  either  not  present  or  does  not 
take part in discussions and voting at the meeting whilst the item 
is considered.

Directors  have  a  statutory  duty  to  avoid  situations  in  which 
they have, or may have, interests that conflict with those of the 
Company, unless that conflict is first authorised by the Directors. 
This  includes  potential  conflicts  that  may  arise  when  a  Director 
takes  up  a  position  with  another  Company.  The  Company’s 
Articles  of  Association  allow  the  Board  to  authorise  such 
potential  conflicts,  and  there  is  in  place  a  procedure  to  deal 

32

Bigblu Broadband plc | Annual Report and Accounts 2019 
Governance: Corporate Governance Statement
Governance: Corporate Governance Statement

with any actual or potential conflict of interest. The Board deals 
with  each  appointment  on  its  individual  merit  and  takes  into 
consideration all the circumstances. 

10.  Communicating  with  shareholders  and  other 
relevant stakeholders

All other appointments have  been  authorised  by the Board and 
have been included in the conflicts register. 

Independent  professional  advice  and  access  to  Company 
information

Each  Director  has  the  right  of  access  to  all  relevant  Group 
information  and  to  the  Group’s  management  and,  subject  to 
prior  consultation  with  the  Chairman,  may  seek  independent 
professional advice at the Group’s expense. A copy of any advice 
received  by  the  Director  is  to  be  made  available  to  all  other 
members of the Board.

Shareholder engagement 

Responsibility  for  shareholder  relations  rests  with  Andrew 
Walwyn,  the  Group’s  Chief  Executive  Officer.  He  ensures  that 
there  is  effective  communication  with  shareholders  and  is 
responsible  for  ensuring  that  the  Board  understands  the  views 
of  shareholders. Andrew  is  supported  by  the  Group’s  corporate 
brokers  with  whom  he  is  in  regular  dialogue.  As  a  part  of  a 
comprehensive  investor  relations  programme,  formal  meetings 
with investors are scheduled to discuss the Group’s interim and 
final  results.  In  the  intervening  periods,  the  Group  continues  its 
dialogue  with  the  investor  community  by  meeting  key  investor 
representatives and holding investor roadshows as appropriate.

7. Evaluating board performance 

Annual General Meeting 

Board Evaluation and Effectiveness 

The Board and its Committees were formed upon listing in May 
2015 and are reviewed from time to time.  A Board Effectiveness 
Review  was  carried  out  at  the  beginning  of  2019  with  the 
results  being  analysed  and  reported  to  the  Board.  A  small 
number of proposed recommendations were made and are being 
implemented by the Board.

8.  Ethical values & behaviours
The  Company  operates  a  corporate  culture  that  is  based  on 
ethical  values  and  behaviours.  The  Executive  Directors 
(comprising  Andrew  Walwyn,  Frank  Waters  and  Simon  Clifton) 
communicate regularly with staff through meetings and messages 
to  ensure  best-in-class  ethical  standards  and  to  provide  clear 
guidance on how the members of staff are expected to behave 
towards their colleagues, suppliers, customers, shareholders and 
on  their  wider  responsibilities  to  the  communities  within  which 
they operate. In addition, we launched Blu Buzz, an online Portal 
to ensure communication constantly improves across the Group 
and all the company’s policies are displayed.

9.  Maintaining governance structures and
processes
The  Chairman  is  responsible  for  leadership  of  the  Board, 
ensuring  its  effectiveness  and  setting  the  agenda  for  Board 
meetings.  Once  strategic  objectives  have  been  agreed  by 
the  Board,  it  is  the  Chief  Executive  Officer’s  responsibility  to 
ensure they are delivered upon. The day to day operations of the 
Group are managed by the Chief Executive Officer and the wider 
management team comprising the Chief Financial Officer and the 
Chief Technical Officer.

The  division  of  responsibilities  between  the  Chairman,  Chief 
Executive  Officer  and  Non-Executive  Directors  is  set  out  in 
writing in their contracts and agreed by the Board. The roles of 
the Chairman and the Chief Executive Officer are separate with a 
distinct  division  of  responsibilities.  The  partnership  between 
Michael Tobin OBE and Andrew Walwyn is based on mutual trust 
and facilitated by regular dialogue between the two. The separation 
of  authority  enhances  independent  oversight  of  the  executive 
management  by  the  Board  and  helps  to  ensure  that  no  one 
individual on the Board has unfettered authority.

the  AGM  will  be  circulated 

This  year  the  Company’s  Annual  General  Meeting  (“AGM”)  
will  be  held  at  2.15pm  on  21  May  2020    and  such  notice 
to  shareholders  shortly.  
of 
All  shareholders  have  the  opportunity  to  attend  and  vote, 
in  person  or  by  proxy,  at  the  AGM.  The  notice  of  the  AGM 
can  be  found  on  our  website  and  in  a  notice,  which  is 
being mailed out at the same time as this Report. The Notice of 
AGM  sets  out  the  business  of  the  meeting  and  an  explanatory 
note  on  all  proposed  resolutions.  Separate  resolutions  are 
proposed  in  respect  of  each  substantive  issue.  The  AGM  is 
the  Company’s  principal  forum  for  communication  with  private 
shareholders. 

Risk management and internal controls 

The Audit Committee report explains the process carried out for the 
assessment of the effectiveness of the Group’s risk management 
and internal control systems on page 36. 

Independent auditor and audit information

Each  person  who  is  a  Director  at  the  date  of  approval  of  this 
report confirms that, so far as the Director is aware, there is no 
relevant audit information of which the Group’s auditor is unaware 
and  each  Director  has  taken  all  the  steps  that  he  or  she  ought 
to have taken as a Director to make himself or herself aware of 
any relevant audit information and to establish that the Group’s 
auditor  is  aware  of  that  information.  This  confirmation  is  given 
and should be interpreted in accordance with the provisions of the 
Companies Act 2006.

to 
Haysmacintyre  LLP  have  expressed 
continue as the Group’s auditor. As outlined in the Audit and Risk 
Committee  report  on  page  35,  resolutions  proposing  their 
reappointment and to authorise the Audit and Risk Committee to 
determine their remuneration will be proposed at the next AGM.

their  willingness 

On behalf of the Board

For the roles and responsibilities of the Board please see section 
6 on page 31.

Ben Harber
Company Secretary 
26 March 2020

33

 
Nomination Committee Report

Nomination Committee Report

The role of the Nomination Committee is documented in its terms 
of reference which were reviewed and adopted by the Board of 
Directors in May 2016. The Nomination Committee is chaired by 
Michael  Tobin  OBE,  and  its  other  member  is  Stephen  Morana 
who is also a Non-Executive Director. 

Role and responsibilities

• 

The  Committee’s  assessments  will  be  reviewed  with  the 
Chairman  of  the  Board  and  the  Chief  Executive  Officer, 
following  which  a  candidate  may  be  recommended  to  the 
Board for appointment. 

Michael Tobin OBE 
Nomination Committee Chairman 
26 March 2020

the  Board 

in  discharging 

The  Committee  assists 
its 
responsibilities  relating  to  the  composition  and  make-up  of  the 
Board  and  any  Committees  of  the  Board.  It  is  also  responsible 
for  periodically  reviewing  the  Board’s  structure  and  identifying 
potential candidates to be appointed as Directors or Committee 
members as the need may arise. The Committee is responsible 
for  evaluating  the  balance  of  skills,  knowledge  and  experience 
as well as the size, structure and composition of the Board and 
Committees  of  the  Board,  retirements  and  appointments  of 
additional  and  replacement  Directors  and  Committee  members 
and makes appropriate recommendations to the Board on such 
matters,  having  regard  to  the  Company’s  aim  to  be  an  equal 
opportunity  employer,  addressing 
social 
responsibility by promoting equality and diversity in its workforce. 
A copy of the Committee terms of reference is available on the 
Company’s website.

corporate 

its 

Meetings during the year 

It was deemed not necessary to hold a meeting of the Nomination 
Committee  during  2019  however  it  is  envisaged  that  the 
Nomination Committee will meet at least once in the next financial 
year.

Process for Board appointments 

When the Company decides to appoint a Non-Executive Director: 

• 

• 

• 

The Committee Chairman, or search consultants where en-
gaged, will submit a short-list of candidates to members of 
the  Committee  and  the  Chief  Executive  Officer for them  to 
review and enable them to suggest other candidates. 
The  Committee  Chairman,  one  other  Committee  member 
and  the  Chief  Executive  Officer  will  then  meet  short-listed 
candidates selected by the Committee. In addition, potential 
candidates will be given the opportunity to meet with Execu-
tive Directors as appropriate. If the Chairman wishes to pro-
ceed with the selection process, the candidate will then be 
invited to meet all members of the Committee. 
After  meeting  the  candidate,  the  Committee  will  decide 
whether  to  recommend  the  candidate  to  the  Board  for 
appointment.

•  Where  an  exceptional  candidate  is  identified  the  process 

may be shortened by Committee decision.

When  the  Company  decides  to  appoint  an  Executive  Director: 

• 

• 

The Committee Chairman and the Chief Executive Officer or, 
where engaged, search consultants, will submit a short-list of 
one or more candidates to the Committee following meetings 
with Executive management. 
Some  or  all  of  the  Committee  members  will  then  meet  the 
candidates selected for interview.

34

Bigblu Broadband plc | Annual Report and Accounts 2019 
Governance: Corporate Governance Statement

Audit Committee Report

The  role  of  the Audit  Committee  is  documented  in  its  terms  of 
reference which were reviewed and adopted by the Board in May 
2016.  The  annual  report  on  the  role  and  activities  of  the Audit 
Committee are as follows:

Membership of the Committee 

The  Committee  was  chaired  by  Stephen  Morana  with  Michael  
Tobin  OBE  and  Paul  Howard  being  the  other  members  of 
the  Committee.  All  members  and  the  Chair  are  Independent 
Non-Executive Directors. All of the members of the Committee have 
extensive experience of the technology industry as well as financial 
procedures  and  controls.  During  the  year  ended  30  November 
2019,  the  Committee  met  two  times.  The  table  on  page  46 
summarises the attendance of members at committee meetings:

• 

• 

understandable  and  provides  the  information  necessary 
for  shareholders  to  assess  the  Group’s  position  and 
performance, business model and strategy;
to  monitor  and  keep  under  review  the  adequacy  and 
effectiveness  of  the  Group’s  financial  controls  and  risk 
management  systems,  including  a  review  of  the  Group’s 
risk management framework; and monitoring and reviewing 
the appropriateness of timing of creation of a Group internal 
audit function together with an annual internal audit plan; and
to review the Group’s policies and procedures for preventing 
and detecting fraud, its systems and controls for preventing 
bribery,  its  Code  of  Conduct  and  its  policies  for  ensuring 
that  the  Group  complies  with  relevant  regulatory  and  legal 
requirements. The full terms of reference of the Committee 
can be found on the Group’s website.

During  the  year-ended  30  November  2019  the  Committee:

Only members of the Committee have the right to attend meet-
ings,  though  the  Committee  may  invite  others  to  attend  if  it  is 
considered  appropriate  or  necessary.  The  external  auditors  are 
invited to attend meetings of the Committee on a regular basis as 
is the Chief Financial Officer where appropriate. The Chairman, 
the Chief Executive Officer and members of the finance function 
may also be invited to Audit Committee meetings at the discretion 
of  the  Committee.  The  Committee  plans  to  meet  at  least  twice 
during the year.

• 

• 

• 

Roles and activities 

The purpose of the Committee is to assist the Board in the effective 
discharge of its responsibilities for financial reporting, corporate 
control and risk management. The Committee is responsible for 
monitoring  the  integrity  of  the  Group’s  financial  statements, 
including its annual and half-yearly reports, interim management 
statements, preliminary result announcements and any other formal 
announcements  relating  to  its  financial  performance  prior  to 
release.  The  Committee  oversees  the  relationship  between  the 
Group  and  its  external  auditors  and  makes  recommendations 
to  the  Board  on  their  appointment.  In  addition,  the  Committee 
monitors  and  reviews  the  external  auditor’s  independence  and 
objectivity and the effectiveness of the audit process, taking into 
account relevant legal, professional and regulatory requirements.

The  terms  of  reference  of  the  Committee  also  includes  the 
following responsibilities:

• 

• 

• 

• 

• 

• 

• 
• 

to  increase  shareholder  confidence  and  to  ensure  the 
credibility and objectivity of published financial information
to  assist  the  Board  in  meeting  its  financial  reporting 
responsibilities
to  assist  the  Board  in  ensuring  the  effectiveness  of  the 
Group’s accounting and financial controls
to  strengthen  the  independent  position  of  the  Group’s  ex-
ternal auditors by providing channels of communication be-
tween them and the Non-Executive Directors;
to  review  the  performance  of  the  Group’s  external  auditing 
functions
to review and challenge significant accounting and treasury 
policies,  the  clarity  and  completeness  of  disclosures  in 
financialreports and significant estimates and judgements;
to review the findings of the audit with the external auditors 
where  requested  by  the  Board,  to  review  the  content  of 
the  annual  report  and  accounts  and  advise  the  Board 
on  whether,  taken  as  a  whole,  it  is  fair,  balanced  and 

reviewed and approved the year-end and interim results and 
accounts; 
discussed  with  the  external  auditors  and  reviewed  and 
approved  the  annual  audit  plan  and  receive  their  findings 
and reports of the annual audit and interim review; and
received, reviewed and challenged the half-year and year-end 
accounting  papers  prepared  by  management  covering 
significant  accounting  policies,  significant 
transactions,  
judgemental  areas,  estimates,  disclosures  and  going 
concern.

Significant issues

Revenue recognition
The  Group  principally  generates  revenue  from  sales  of  airtime, 
data,  hardware  and  installation  in  connection  with  supplying 
Broadband  services  and  network  recharges.  There  is  a  risk 
therefore that revenue is inappropriately recognised if revenue is 
incorrectly apportioned to a product or service.
A  detailed  revenue  recognition  policy  is  in  place,  and  follows 
IFRS  15,  and 
for 
recognition dependent upon the individual nature of the goods or 
services sold. The Group’s external auditors have reported to the 
Committee  that  they  have  reviewed  the  revenue  recognition 
policy  and  processes  as  well  as  performing  detailed  testing  of 
revenue  recognition  across  the  year  and  found  revenue  to  be 
appropriately accounted for.
As a result of the above and after providing appropriate challenge 
the Committee has concluded that the revenue recognition for the 
Group is appropriate.

includes  processes  and  procedures 

Goodwill and intangibles carrying value
At  30  November  2019,  the  Group  had  on  its  balance  sheet 
goodwill of £25.8m (2018: £29.0m) and other intangibles of £3.6m 
(2018:  £7.1m)  that  has  primarily  arisen  as  a  consequence  of 
acquisitions. Management perform impairment reviews annually, 
or more frequently if there is an indication of impairment, based 
on the Group’s hubs. The cash flow forecasts used for each hub 
are based on the latest Board approved budgets.
Management  prepare  an  accounting  paper  for  review  by  the 
Committee that details the methodology applied, key assumptions 
used  and  the  impact  of  sensitivity  analysis.  This  includes  a 
discounted  cashflow,  taking  into  consideration  the  Group  debt 
value,  equity  value,  the  cost  of  debt  and  cost  of  equity,  and  a 
growth rate of 2% pa.
Having  considered  the  impairment  reviews  performed,  the 

35

 
Committee  is  satisfied  that  the  carrying  value  of  goodwill  and 
intangibles  at  30  November  2019  is  appropriate,  after  an 
impairment  of  £3.3m  of  goodwill  relating  to  Bigblu  Services 
Limited,  an  acquisition  made  in  2016,  and  BeyonDSL,  an 
acquisition made in 2018.

Internal controls and risk environment 

Whilst the Board is ultimately responsible for the establishment, 
monitoring  and  review  of  effectiveness  of  control  systems 
throughout  the  Group,  each  of  the  individual  Company  leaders 
drive  the  process  through  which  risks  and  uncertainties  are 
identified.  The  Board  recognises  that  rigorous  internal  control 
systems are critical to managing the risks in achieving its strategic 
objectives. The Board further acknowledges that these systems 
are designed to manage rather than eliminate risk in the Group.

The  normal  process  for  identifying,  evaluating  and  managing 
significant risks faced by the Group would be overseen by a Risk 
and Compliance Committee, in association with work performed 
by an internal audit function. Currently, this has not been required 
and  instead  the  Group  operations  team  have  taken  a  lead  role 
in looking at controls in the various jurisdictions. It is the Board’s 
intention  and  desire,  that  as  the  Hubs  are  consolidated,  that 
within  a  year  a  Risk  and  Compliance  Committee  will  be 
established and will design a risk framework in order to capture 
and evaluate control weaknesses and risks facing the business. 
In  the  meantime,  where  the  Board  defines  an  identified  risk  as 
significant,  procedures  exist  to  ensure  that  necessary  action  is 
taken  to  rectify  or  mitigate  as  appropriate.  The  aforementioned 
functions  will  provide  additional  assurance  to  an  established 
Audit  and  Risk  Committee  who  will  have  ultimate  responsibility 
for  the  oversight  and  review  of  the  adequacy  and  effectiveness 
of  the  Group’s  systems  of  internal  controls.  In  addition,  the 
Committee 
the  absence  of  an  established  Audit  and  
Risk  Committee  from  time  to  time  engage  with  External 
consultants  to  review  aspects  of  the  business  as  appropriate. 
Such findings are / will bediscussed at the Audit Committee.

in 

supported  by  the  group  operations  team.  Each  legal  entity  has 
a Finance Director or Controller allocated who has responsibility 
and accountability for providing information which is in accordance 
with agreed policies and procedures. The financial information for 
each  entity  is  subject  to  a  review  at  reporting  entity  and  Group 
level by the Group Finance Director and also the Chief Financial 
Officer. The Annual Report is reviewed by the Audit Committee in 
advance of presentation to the Board for approval. 

The Directors, by using appropriate procedures, systems and the 
employment of competent personnel, have ensured that measures 
are in place to secure compliance with the Group’s obligation to 
keep adequate accounting records. The accounting records are 
kept  at  the  registered  office  of  the  Group  or  relevant  statutory 
entity office.

How we manage risk 

To enhance effective governance and risk management oversight 
in  the  future,  it  is  intended  that  the  Group  will,  as  appropriate, 
establish  an  additional  layer  of  risk  management  in  the  Audit 
Committee with the appointment of an Internal Auditor following 
the consolidation of hubs. This function is authorised by the Board 
to provide an additional level of assurance to the Audit Committee 
in overseeing risk management and internal control activities. 

It  will  also  provide  the  business  with  a  framework  for  risk 
management,  upward  reporting  of  significant  risks  and  policies 
and procedures.

On a half yearly basis, the Audit Committee will review the status 
the 
on  risk  exposures  and  risk  management 
business within a pre-agreed risk management framework. The risk 
management  framework  will  be  designed  to  identify,  evaluate, 
analyse  and  mitigate  or  manage  risks  appropriate  to  the 
achievement of the business strategy.

throughout 

The Group will adopt a two-pronged approach to identifying risks:

The external auditors provide a supplementary, independent and 
autonomous  perspective  on  those  areas  of  the  internal  control 
system which they assess in the course of their work. Their find-
ings are regularly reported to the Audit Committee and the Board.

a.  a  bottom-up  approach  at  the  business  function  level; 
where  risks  are  managed  at  the  operational  level  with  an 
appropriately  defined  escalation  process  in  place  for  those 
risks rated as high; and

Key elements of the control environment are:

• 

annual budgets and strategic plans prepared for all business 
units

•  monitoring of performance against budget and forecast with 

reporting to the Board on a regular basis

•  monthly review of detailed key performance indicators
• 

all contracts are reviewed at a level of detail appropriate to 
the size and complexity of the contract
timely  reconciliations  are  performed  for  all  significant  bal-
ance sheet accounts
clearly  defined  organisational  structure  and  authorisation 
lines 
an  operations  team  reviews  key  business  processes,  con-
trols and their effectiveness, as well as identifying, assessing 
and managing significant control issues; and 
the Audit  Committee,  which  assesses  the  overall  appropri-
ateness of the Group’s internal control environment.

• 

• 

• 

• 

The  preparation  and  issue  of  financial  reports  is  managed 
by  the  Group  Finance  Team,  as  delegated  by  the  Board.  The 
Group’s financial reporting process is controlled using the Group 
accounting  policies  and  reporting  systems.  The  Group  Finance 
Team  supports  all  reporting  entities  with  guidance  on  the 
preparation  of  financial  information. This  is  especially  important 
for  new  acquisitions.  In  the  current  year,  this  process  was 

36

b.  a  top-down  approach  at  the  Executive  level;  where  the 
principal risks and uncertainties are identified and managed.

A  series  of  risk  identification  approaches  will  be  used  including 
adding risk discussions into team meetings.

All  identified  risks  will  be  assessed  against  a  pre-defined 
scoring matrix and prioritised accordingly. Any risks identified in 
the  bottom-up  approach  deemed  to  be  rated  as  higher  risk  are 
escalated  in  line  with  pre-defined  escalation  procedures  for 
further  evaluation.  The  Group’s  risk  appetite  is  considered  by 
the  Board  and  evaluated  to  ensure  appropriateness  of  risk 
management and mitigation. 

Whistle-blowing and anti-bribery

Whistleblowing and Anti Bribery policies are in place in the Group 
enabling  employees  to  confidentially  report  matters  of  concern 
directly  to  Non-Executive  Directors,  and  that  all  Executives  are 
reminded of their responsibility in relation to Anti Bribery Legislation. 
This is also a regular topic on the Board Meeting agendas.

Bigblu Broadband plc | Annual Report and Accounts 2019 
Governance: Corporate Governance Statement

External Auditor 

The Audit Committee reviews and makes recommendations with 
regard  to  the  appointment  and  reappointment  of  the  external 
auditors.  In  making  these  recommendations,  consideration 
is  given  to  auditor  effectiveness  and  independence,  partner 
rotation and any other factors that may impact the reappointment 
of the external auditors. There are no contractual restrictions on 
the choice of external auditors.

The  Audit  Committee  is  confident  that  the  effectiveness  and 
independence of the external auditors is not impaired in any way. 
The  Committee  will  continue  to  assess  the  effectiveness  and 
independence of the external auditors. 

The external auditors may perform certain non-audit services for 
the Group, any such non-audit services require pre-approval by 
the Audit Committee and are only permitted to the extent allowed 
by relevant laws and regulations.
During  the  year-ended  30  November  2019,  the  non-audit 
services provided by Haysmacintyre LLP primarily related to tax 
compliance  activities,  a  review  of  the  half  year  reporting  and  a 
review of transfer pricing arrangements. Full details of auditor’s 
remuneration are shown in note 4 to the Financial Statements. 

Review of effectiveness of External Auditors 

An important role of the Committee is to assess the effectiveness 
of the external audit process. In performing this assessment, the 
Committee:

• 

• 

reviewed the annual audit plan and considered the auditors 
performance against that plan along with any variations to it
•  met  with  the  audit  engagement  partner  to  review  the  audit 
findings and responses received to questions raised by the 
Committee
held  regular  meetings  with  the  audit  engagement  partner, 
including with the absence of executive management
considered their length of tenure
reviewed  the  nature  and  magnitude  of  non-audit  services 
provided; and
reviewed 
confirmation presented to the Committee.

the  external  Auditors  own 

independence 

• 
• 

• 

Based  on  the  assessment  performed,  the  Committee  has 
recommended  to  the  Board  that  a  resolution  to  reappoint 
Haysmacintyre  LLP  be  proposed  at  the  next  Annual  General 
Meeting.

Stephen Morana 
Chairman of the Audit Committee 
26 March 2020

37
37

 
Annual statement of the remuneration 
committee chairman

In advance of its listing, the Remuneration Committee reviewed 
the  Group’s  remuneration  structure  to  ensure  it  aligns  with 
the  forward-looking  strategy,  is  able  to  motivate  and  retain  the 
executive  team  over  the  next  key  phase  in  the  Group’s 
development,  and    o  ensure  it  takes  into  account  market 
practice and best practice for a listed Group. The remuneration 
structure for Executive Directors applied throughout the financial 
year and is carried forward as appropriate into the new financial year 
commencing  1  December  2019,  is  set  out  in  the  Remuneration 
Policy below. As reported previously during the year the Committee 
continued  the  Long-Term  Incentive  Plan  for  certain  senior 
executives  to  ensure  their  interests  are  aligned  with  that  of  the 
shareholders.

Our  remuneration  arrangements  reflect  that  we  compete  for 
talent in a competitive market against other telecommunications 
companies.  The  Committee  has  also  carefully  considered  the 
expectations of our Funders and UK shareholders in formulating 
our policy and has included claw back provisions in our incentive 
schemes  for  Directors  and  Board  Members,  to  align  with 
developing  best  practice.  The  overarching  principles  of  our 
Remuneration  Policy  are  to  provide  a  competitive  package  of 
fixed and variable pay that will enable the Group to ensure it can 
attract and retain executives with the right skills and experience 
to drive the long-term success of the Group.

The  Committee  believes  that  our  remuneration  arrangements 
can  achieve  these  goals  through  the  application  of  stretching 
performance  targets  and  strong  shareholder  alignment  through 
our equity incentives. 

Remuneration decisions in FY19

The  activities  of  the  Committee  and  key  decisions  in  FY19  are 
set out below:

• 

• 

• 

• 

Executive  salaries  were  reviewed.  No  specific  adjustments 
were made in the current year save an increase of 2.4%%, 
reflecting the performance of the enlarged Group and their 
additional global responsibilities. This is in line with awards 
made to other team members
The  basis  and  awards  under  the  bonus  scheme  were 
updated  and  linked  intrinsically  to  delivering  revenue, 
EBITDA and Cash targets
Non-Executive  Director  salaries  were  increased  in  June 
2018
An award of Options under the Long-term Incentive Plan was 
made

The  Group  achieved  forecast  results  in  the  year-ended  30 
November  2019,  with  revenue  of  £62.1m  (2018:  £55.4m)  and 
adjusted EBITDA of £10.1m (2018: £6.8m). As a result, Andrew 
Walwyn,  Frank  Waters  and  Simon  Clifton  will  receive  bonuses 
of  37.5%  percent  of  their  respective  salaries.  Additional  uplift 
bonuses  can  be  earned  when  performance  materially  exceeds 
targets. No such bonuses were awarded during the period.

As  Chairman  of  Bigblu  Broadband  Remuneration  Committee, 
I  am  pleased  to  present  the  Board  of  Directors’  Remuneration 
Report for the year ended 30 November 2019, which has been 
prepared by the Committee and approved by the Board. In line 
with the UK reporting regulations, this report is divided into three 
sections:

• 

• 

• 

The  Annual  Statement  by  the  Remuneration  Committee 
Chairman;
The  Directors’  Remuneration  Policy,  which  details  the 
Group’s remuneration policies and their link to Group strategy, 
as well as projected pay outcomes under various performance 
scenarios; and
The Annual Report on Remuneration, which focuses on our 
remuneration  arrangements  and  incentive  outcomes  for 
the  year  under  review  and  how  the  Committee  intends  to 
implement the Remuneration Policy in FY19

The  role  of  the  Remuneration  Committee  is  documented  in  its 
Terms of Reference which were reviewed and adopted by the Board 
of  Directors  in  May  2016.  The  objectives  of  the  Remuneration 
Committee  are  to  ensure  that  the  Group’s  Directors  and  senior 
executives are fairly rewarded for their individual contributions to 
the Group’s overall performance by determining their pay and other 
remuneration  and  to  demonstrate  to  all  shareholders  that  the 
general  policy  relating  to,  and  actual  remuneration  of  individual 
senior executives of the Group, is set by a committee of the Board 
members  who  have  no  personal  interest  in  the  outcome  of  the 
decisions  and  who  will  give  due  regard  to  the  interests  of  the 
shareholders  and  to  the  financial  and  commercial  health  of  the 
Group.

The Remuneration Committee intends that its policy and practice 
should align with and support the implementation of the Group’s 
strategy  and  effective  risk  management  for  the  long  term.   The 
policy is intended to motivate the right behaviours and to ensure 
that any risk created by the remuneration structure is acceptable 
to the Committee and within the risk appetite of the Board and its 
strategy.

The  remuneration  package  for  executive  Directors  comprises  a 
combination  of  annual  salary,  annual  performance  bonus  and 
share  options  /  Long  Term  Incentive  Plans  with  performance 
criteria. Remuneration for non-executive Directors consists of an 
annual fee plus options.  There were additional fees awarded for 
serving on Board committees and non-executive Directors are not 
entitled to bonuses.

The  members  of  the  Remuneration  Committee  are  Michael 
Tobin  OBE  and  Paul  Howard.  The  Chief  Executive  Officer,  the 
Chief Financial Officer or other Non-Executive Director, may be 
invited  to  Remuneration  Committee  meetings  at  the  discretion 
of  the  Committee.  The  Committee  plans  to  meet  at  least  twice 
during the year.

The agenda for Remuneration Committee meetings is prepared in 
conjunction with the Chairman of the Committee. Submissions are 
circulated in advance and may include remuneration benchmark 
surveys and best practice guidelines together with papers relating 
to specific agenda items.

Remuneration policy for FY19 and future years

Bigblu Broadband plc was listed on the Alternative Investments 
Market (AIM) in May 2015.

38

Bigblu Broadband plc | Annual Report and Accounts 2019Governance: Corporate Governance Statement

Long-Term Incentive Plan

Following  consultation  with  External  Advisors,  the  Company’s 
Nominated  Advisor  and  a  Panel  of  Shareholders    last  year  an 
LTIP  was  put  in  place  to  further  ensure  Executives  are  fully 
aligned with Shareholder Returns and to remove the subjectivity 
surrounding Option awards. The basis of the award is in line with 
best practice and is calculated by reference to two metrics, actual 
BBB share price performance and relative performance versus a 
basket of similar companies in the following weightings:

• 
• 

50% on how the actual BBB share price performs and
50%  compared  to  how  BBB  performs  against  a  basket  of 
similar Companies

An award was made in the current year to Senior Executives as 
follows;

During  the  course  of  the  year  the  following  Executive  Directors 
were granted awards under the LTIP as follows

Director

Andrew Walwyn

Frank Waters

Simon Clifton

Options

199,489

160,273

156,010

Price

Date

Vesting

15p

15p

15p

October 2019

October 2021

October 2019

October 2021

October 2019

October 2021

Directors’ remuneration policy

This  section  describes  the  Group’s  proposed  remuneration 
structure for Directors which, if approved, will apply for up to three 
years from the date of the Annual General Meeting.

The  overarching  principles  of  our  remuneration  policy  are  to 
provide a competitive package of fixed and variable pay that will 
enable the Group to ensure it has executives with the right skills 
and experience to drive the success of the Group, and that their 
remuneration is linked to shareholder interests and the Group’s 
long-term success. Our remuneration philosophy is:

• 

• 

• 

to promote the long-term success of the Group, with stretching 
performance  targets  which  are  rigorously  and  consistently 
applied
to  provide  appropriate  alignment  between  the  Group’s 
strategic goals, shareholder returns and executive reward
to  have  a  competitive  mix  of  base  salary  and  short  and 
long-term  incentives,  with  an  appropriate  proportion  of  the 
package  determined  by  stretching  targets  linked  to  the 
Group’s performance

Executive Directors’ fixed and variable remuneration arrangements 
have been determined taking into account:

• 

• 
• 

• 

• 

the  role,  experience  in  the  role,  and  performance  of  the 
Executive Director
the location in which the Executive Director is working
remuneration  arrangements  at  UK  listed  companies  of  a 
similar size and complexity
remuneration  arrangements  at  UK 
telecommunications 
companies  of  a  similar  size  and  complexity,  including 
companies with which the Group competes for talent
best  practice  guidelines  for  UK  listed  companies  set  by 
institutional investor bodies

Future policy table

The key components of Executive Directors’ remuneration are as follows:

Purpose and link to strategy

Operation

Maximum opportunity

Performance metrics

Fixed Pay

Type

Base
Salary

To  attract  and  retain  talent  of  the  right 
calibre and with the ability to contribute 
to  strategy,  by  ensuring  base  salaries 
are  competitive  in  the  relevant  talent 
market

Pension

Provide  post-retirement  benefits 
participants 
equitable manner.

for 
in  a  cost-efficient  and 

Benefits

To provide competitive benefits for each 
role.

Base  salaries  are  usually  reviewed 
annually,  with  reference  to  individual 
performance,  Group 
performance, 
market competitiveness, salary increases 
across the Group and the position hold-
er’s  experience,  competence  and  criti-
cality to the business.
Any  increases  are  generally  effective 
from 1 December.

Pension  contributions  are  provided 
by  the  Group  as  part  of  a  legislatively 
compliant  Workplace  Pension  Scheme 
that  requires  an  overall  contribution  of 
9%  of  gross  base  salary  to  be  made 
by  Year  3  of  the  scheme.  This  overall 
percentage  contribution  will  be  made 
up  from  a  combination  of  contributions 
  from  the  Executive  Directors  and 
the  Group,  with  a  choice  of  funding 
vehicles through either the Group Plan 
or by contributions being made to a per-
sonal  SIPP  chosen  and  set  up  by  the 
Executive Director.

relocation 

Benefits currently include the provision 
of private medical and dental insurance, 
life  insurance,  permanent  health  and 
disability insurance and car allowance.
package 
Reasonable 
including  annual 
visitation 
allowance,  legal  fees  allowance  and 
health insurance.
Travel  and  subsistence  allowances  in 
line  with  the  Group  Expenses  Policy 
and  other  benefits  may  be  provided 
based on individual circumstances.

family 

Executive Director salary increases will 
normally  be  in  line  with  those  for  the 
wider  executive  employee  population. 
However,  higher  salary  increases  may 
be made where there is a change in role 
or responsibilities.

Group  performance  against  market 
expectations is taken into account when 
determining appropriate salary levels.

None

None

The CEO, CFO and CTO will receive a 
matching contribution of 1 percent (year 
1),  3  percent  (year  2)  and  4.5  percent 
of  salary  (in  Year  3  of  the  scheme) 
under his opt-in to the Group Workplace 
to 
Pension  Scheme. 
the 
applicable  maximum 
contribution 
(£2,000 FY17).
The  Committee  does  not  anticipate 
pension  benefits  as  being  at  a  cost  to 
the Group that would exceed 10 percent 
of  base  salary,  notwithstanding  future 
changes to pension legislation.

  Subject 

Benefits currently include the provision 
of private medical and dental insurance, 
life  insurance,  permanent  health  and 
disability insurance and car allowance.
Reasonable relocation package including 
annual family visitation allowance, legal 
fees allowance and health insurance.
Travel  and  subsistence  allowances  in 
line  with  the  Group  Expenses  Policy 
and  other  benefits  may  be  provided 
based on individual circumstances.

39

Variable Pay

Type

Annual 
Bonus

Purpose and link to strategy

Operation

Maximum opportunity

Performance metrics

Aims  to  focus  executives  on  achieving 
financial targets relevant to the business 
priorities for the financial period.

The base bonus opportunity for Executive 
Directors  will  be  up  to  75  percent  of 
base salary.
Up to 75 percent of maximum will vest 
for  target  performance.  Performance 
above  base  performance  can  result  in 
additional bonuses being paid linked to 
improved  performance  -  ie  paying  for 
themselves.

The  annual  bonus  will  be  based  on 
achievement  of  financial  targets  (e.g. 
revenue  growth,  cash  conversion, 
EBITDA). 
to 
The  Committee  has  discretion 
adjust  the  formulaic  bonus  outcome 
downwards (or upwards with shareholder 
consultation)  within  the  limits  of  the 
plan, to ensure alignment of pay with the 
underlying  performance  of  the  busi-
ness.

Performance measures and targets are 
set  prior  to  or  shortly  after  the  start  of 
the relevant financial period.
At  the  end  of  the  financial  period, 
the  Remuneration  Committee  will 
determine  the  extent  to  which  the 
targets have been achieved.
Awards  are  typically  delivered  in  cash; 
however, the Committee has discretion 
to defer awards in cash or in shares.
The  Committee  has  discretion  and  the 
contractual  legal  vehicle,  to  reduce  or 
recoup the bonus in the event of serious 
financial  misstatement  or  misconduct. 
In  extreme  cases  of  misconduct,  the 
Committee  may  claw  back  annual 
bonus payments previously made.

Non- Executive Directors’ Fees

Type

Purpose and link to strategy

Operation

Maximum opportunity

Performance metrics

Non- 
Executive 
Directors’ 
Fees

the 

time  commitment 

To  reflect 
in 
preparing  for  and  attending  meetings, 
the  duties  and  responsibilities  of  the 
role and the contribution expected from 
the Non-Executive Directors.

None

increases 

Any 
to  Non-Executive 
Director  fees  will  be  considered  as  a 
result  of  the  outcome  of  a  review 
process  and  taking  into  account  wider 
market  factors,  e.g.  inflation.  There  is 
no prescribed individual maximum fee.
Further details are set out below.

Monthly invoiced fee for Chairman.
Monthly invoiced fees for Non-Executive 
Directors.
Additional fees paid to the 
Chairmen  of  Board  Committees  may 
be paid if there is a material increase in 
time commitment required.
Non-Executive  Directors 
do 
no 
incentive 
in  any  bonus 
participate 
schemes,  nor  do  they  receive  any 
pension  or  benefits 
than 
nominal travel expenses). Non-Executive 
Directors  will  participate 
the 
in 
Company’s share option schemes.

(other 

Notes to the policy table

• 

• 

• 

Revenue growth, adjusted EBITDA and cash generation and 
cash  conversion  are  considered  to  be  the  best  measures 
of  the  Group’s  annual  performance  given  our  current  size 
and stage of growth and will continue to determine at least 
75%  of  the  achievement  criteria  for  annual  bonus  awards.  
The Committee will keep this under review and may select 
alternative  measures  as  the  Group  evolves  and  strategic 
priorities change.
nnual  bonus  targets  will  be  selected  prior  to,  or  shortly 
after,  the  start  of  the  financial  period.  Financial  targets  will 
be  calibrated  with  reference  to  the  Group’s  budget  for  the 
upcoming financial period and the Group’s performance over 
the prior financial period.
Differences  in  remuneration  policy  operated  for  other 
employees

•  Other senior and key-role employee remuneration has some 
of the same components as set out in the policy, being base 
salary,  annual  bonus,  long-term  incentive  participation  and 
pension provision. However, there is no provision for Medical 
insurance,  Permanent  Health  Insurance,  Life  assurance 
or  Car  Allowance  for  non-Executive  employees.  Annual 
bonus and long-term incentive arrangements share a similar 
structureand pay-out arrangement, although the mix between 
performance-based  and 
the 
maximum award, varies by seniority and role.

time-based  awards,  and 

In  recruiting  a  new  Non-Executive  Director,  the  Committee  will 
use the policy as set out in the table below.

Non-Executive Directors

The appointments of each of the Chairman and the Non-Executive 
Directors are for a fixed term of 3 years, and subject to one third 
retirement  by  rotation  and  re-election  at  the AGM.  Their  letters 
of  appointment  set  out  the  terms  of  their  appointment  and  are 
available  for  inspection  upon  request.  They  are  not  eligible  to 

participate  in  the  annual  bonus  scheme,  nor  do  they  receive 
any  additional  pension  or  expenses  (other  than  nominal  travel 
expenses) on top of the fees disclosed below. They do however 
have eligibility to participate in the Company’s Share Schemes.  
Non-Executive Directors appointment may be terminated at any 
time  upon  written  notice  or  in  accordance  with  the  articles  and 
receive no compensation on termination.

Non-Executive 
Director

Role

Appointment 
date

Re-appointment 
date

Term of 
appointment

Michael Tobin

Chairman 

September 2015

May 2019

3 years

Paul Howard

Stephen Morana

Christopher Mills

Non-Executive 
Director

Non-Executive 
Director

Non-Executive 
Director

September 2015

May 2019

3 years

February 2017

April 2017

3 years

May 2018

May 2019

3 years

Executive Directors
Each of the Executive Directors entered into a service agreement 
with the Company as follows.

Executive 
Director

Andrew Walwyn

Frank Waters

Simon Clifton

Role

Contract date

Re-appointment                    
date

Notice period

Chief Executive 
Officer

Chief Financial 
Officer

Chief Technology 
Officer

May 2015

May 2018

12 months

May 2015

May 2018

12 months

September 2016

April 2017

12 months

The  Employer  is  entitled  to  terminate  an  Executive  Director’s 
employment by payment of a cash sum in lieu of notice, equal to (i) 
the basic salary and bonuses that would have been payable, and (ii) 
the cost that would have been incurred in providing the Executive 
Director  with  medical  insurance  benefits  for  any  unexpired 
portion of the notice period (the ‘‘Payment in Lieu’’). The Company 
can  alternatively  choose  to  continue  providing  the  medical 
insurance benefits under item (ii) instead of paying a cash sum  

40

Bigblu Broadband plc | Annual Report and Accounts 2019Governance: Corporate Governance Statement

representing their cost. The Payment in Lieu can be paid typically 
in one lump sum or alternatively monthly instalments over the no-
tice period. The Company’s policy on termination payments is to 
consider the circumstances on a case-by-case basis, taking into 
account the executive’s contractual terms, the circumstances of 
termination and any duty to mitigate. 

The Committee will continue to monitor market trends and devel-
opments over the next year in order to assess ongoing relevance 
for the Company’s remuneration practices. The Committee wel-
comes feedback from our shareholders as we remain committed 
to  an  open  and  transparent  dialogue  and  hope  to  receive  your 
support at the forthcoming AGM. On behalf of the Remuneration 
Committee.

Michael Tobin 
Chairman of the Remuneration Committee
26 March 2020

41
41

 
 
 
Independent Auditor’s Report 

Opinion

We  have  audited  the  financial  statements  of  Bigblu  Broadband 
Plc  (the  ‘parent  company’)  and  its  subsidiaries  (the  ‘group’) 
for 
the  year  ended  30  November  2019  which  comprise 
the  Consolidated  Statement  of  Comprehensive  Income,  the 
Consolidated  and  Parent  Company  Statement  of  Financial 
Position,  the  Consolidated  and  Parent  Company  Statements 
of Cash Flows, the Consolidated and Parent Company Statements 
of  Changes  in  Equity  and  notes  to  the  financial  statements, 
including a summary of significant accounting policies. The financial 
reporting framework that has been applied in their preparation is 
applicable  law  and  International  Financial  Reporting  Standards 
(IFRSs) as adopted by the European Union.

In our opinion, the financial statements:

• 

• 

give a true and fair view of the state of the group’s and of the 
parent company’s affairs as at 30 November 2019 and of the 
group’s loss for the year then ended;
have been properly prepared in accordance with IFRSs as 
adopted  by  the  European  Union;  and  have  been  prepared 
in accordance with the requirements of the Companies Act 
2006.

Basis for opinion

We  conducted  our  audit  in  accordance  with  International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities  under  those  standards  are  further  described 
in  the  Auditor’s  responsibilities  for  the  audit  of  the  financial 
statements section of our report. We are independent of the group 
in    ccordance  with  the  ethical  requirements  that  are  relevant 
to  our  audit  of  the  financial  statements  in  the  UK,  including 
the FRC’s Ethical Standard as applied to listed entities, and we  

have  fulfilled  our  other  ethical  responsibilities  in  accordance 
with these requirements. We believe that the audit evidence we 
have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Conclusions relating to going concern

We have nothing to report in respect of the following matters in 
relation to which the ISAs (UK) require us to report to you where:

• 

• 

the directors’ use of the going concern basis ofaccounting in 
the preparation of the financial statements is not appropriate; 
or
the directors have not disclosed in the financial statements 
any identified material uncertainties that may cast significant 
doubt  about  the  group’s  or  the  parent  company’s  ability  to 
continue to adopt the going concern basis of accounting for 
a  period  of  at  least  twelve  months  from  the  date  when  the 
financial statements are authorised for issue.

Key audit matters

Key  audit  matters  are  those  matters  that,  in  our  professional 
judgment, were of most significance in our audit of the financial 
statements of the current period and include the most significant 
assessed  risks  of  material  misstatement  (whether  or  not 
due  to  fraud)  we  identified.  These  matters  included  those 
which  had  the  greatest  effect  on  the  overall  audit  strategy,  the 
allocation of resources in the audit; and directing the efforts of the 
engagement team. These matters were addressed in the context 
of our audit of the financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on 
these matters.

42
42

Bigblu Broadband plc | Annual Report and Accounts 2019 
Independent Auditor’s Report

Audit risk

How we responded to the risk

Impairment of intangible assets

Our audit work included, but was not restricted to, the following:

As shown in note 11 of these financial statements the Group held 
£29.4m of intangible assets at the year end, in the form of good-
will and other intangibles. 

•  We  assessed  Management’s  impairment  review  process 
to  challenge  Managements’ 

and  performed  analysis 
assumptions.

For the year ended 30 November 2019 management assessed 
for indicators of impairment in each of the cash-generating units 
(CGU’s) for goodwill. 

The  assessment  was  based  on  the  future  cash  flows  of  each 
CGU  using  a  discounted  cash  flow  model. An  impairment  was 
recognised  when  the  goodwill  value  exceeded  the  recoverable 
amount. 

•  We  reviewed  each  cash  generating  unit  for  indicators  of 

impair

•  We  reviewed  Management’s  forecasted  cash  flows  that 
feed  into  the  discounted  cash  flow  model  and  challenged 
assumptions  around  this  with  reference  to  historic  results, 
market trends and future expectations.

•  We assessed the appropriateness of the growth and discount 
rates  used  by  Management  and  challenged  Management 
on those that fell outside of our expectations. 

•  We reviewed the amortisation rates of other intangibles and 

Significant management judgement and estimation uncertainty is 
involved in this area, where the primary inputs are: 

challenged these. 
•  We  recalculated 

the  amortisation 

to  ensure 

it  was 

Estimating forecast cash flows;
Selecting an appropriate discount rate and other variables within 
the cash flow model.

For the other intangible assets, they are amortised over two to 
three years. 

Given the value of the goodwill and intangible assets we consider 
this to be a significant risk.

arithmetically correct. 

•  We ensured there were no indicators of impairment for other 

intangibles. 

Revenue Recognition

Our audit work included, but was not restricted to, the following:

As  shown  in  note  2  of  these  financial  statements  the  Group 
earned £62.1m of revenue during the financial year.

The group generates this revenue from the sale of airtime, data, 
hardware and installation in connection with the supply of broadband 
services. 

There is a risk therefore that revenue is inappropriately recognised 
or revenue is incorrectly apportioned to a product or service.  

•  We  completed  substantive  testing  on  all  income  streams 
across the group, ensuring that income has been recognised 
correctly based on the agreement / contracts in place. 
•  We reviewed the new PPP contract income stream during 
the year and ensured that all the income streams in relation 
to this have been accounted for correctly. 

•  We  completed  cut  off  testing  across  all  income  streams, 

ensuring that it has been recognised in the correct period.

•  We ensured that IFRS 15 had been appropriately adopted 
by considering the standard and which of the Group income 
streams were impacted by this. 

Going Concern

Our audit work included, but was not restricted to, the following:

Management’s  rationale  for  their  going  concern  assessment  is 
set out in note 1 of these financial statements.

The group is financed by a mixture of debt and equity. There has 
been both a debt and equity raise in the financial year.

The Group made a loss of £8.3m in the year before tax and has 
been loss making in prior periods. It also has net assets of £6.5m.

Given the above factors, we consider this to be a significant risk 
area. 

•  We obtained budgets and cashflow forecasts, reviewed the 
methodology behind these, ensured they were arithmetically 
correct and challenged the assumptions underpinning them. 
•  We  obtained  post  year  end  trading  results  and  compared 
these  to  budget  to  ensure  budgeting  is  reasonable  and 
results are in line with expectations. 

•  We completed sensitivity analysis on the budgets provided 
to assess the change in turnover or costs that would need to 
occur to push the Group into a cash negative position. 

•  We reviewed the post year end covenant reporting. 
•  We  discussed  plans  for  the  Group  going  forward  with 
management, including their assessment of sensitivities sur-
rounding  the  potential  impact  of  the  COVID-19  pandemic, 
ensuring  these  had  been  incorporated  into  the  budgeting 
and would not have an impact on the going concern status 
of the group. 

•  We reviewed the post year end activity which included the 

refinancing of the RCF facility and BGF loan.  

•  We reviewed the post year end cash balance to ensure no 

evidence of liquidity issues.

43

Our application of materiality

We apply the concept of materiality both in planning and performing 
our audit, in evaluating the effect of misstatements and in forming 
an opinion. For the purpose of determining whether the financial 
statements  are  free  from  material  misstatement,  we  define 
materiality  as  the  magnitude  of  a  misstatement  or  an  omission 
from the financial statements, or related disclosures, that would 
make it probable that the judgement of a reasonable person relying 
on  the  information  would  have  been  changed  or  influenced  by 
the  misstatement  or  omission.  We  also  determine  a  level  of 
performance materiality, which we used to determine the extent 
of testing needed to reduce to an appropriately low level the risk 
that the aggregate of uncorrected and undetected misstatements 
exceeds materiality for the financial statements as a whole. 
The  materiality  for  the  Group  financial  statements  as  a  whole 
was  set  at  £500,000  (30  November  2018:  £544,000). This  was 
determined with reference to 1% of turnover and 5% of EBITDA, 
being the Group’s main KPI’s. 
On  the  basis  of  our  risk  assessment  and  review  of  the  Groups 
control  environment,  performance  materiality  was  set  at  75% 
of  materiality,  being  £375,000  (30  November  2018  –  75%  of 
materiality being £408,000).
The reporting threshold to the audit committee was set as 5% of 
materiality,  being  £25,000  (30  November  2018  –  £27,200).  If  in 
our  opinion  differences  below  this  level  warranted  reporting  on 
qualitative grounds, these would also be reported. 

The materiality for the Parent Company financial statements was set 
at £334,000 (30 November 2018: £544,000). This was determined 
with reference to 1% of gross assets, as the company is a holding 
company  for  investments  and  debt  and  equity  raises  and  does 
not trade.  

On  the  basis  of  our  risk  assessment  and  review  of  the  Parent 
Company’s control environment, performance materiality was set 
at 75% of materiality, being £250,500 (30 November 2018 – 75% 
of materiality being £408,000).
The reporting threshold to the audit committee was set as 5% of 
materiality,  being  £16,700  (30  November  2018  –  £27,200).  If  in 
our  opinion  differences  below  this  level  warranted  reporting  on 
qualitative grounds, these would also be reported. 

An overview of the scope of our audit

Our audit scope included obtaining an understanding of the Group 
and  its  environment,  including  the  Group’s  system  of  internal 
control, and assessing the risks of material misstatement at the 
Group level. Audit work to respond to the assessed risks was per-
formed directly by the audit engagement team who performed full 
scope audit procedures on the Parent Company and each indi-
vidual  subsidiary,  with  the  use  of  overseas  component  auditors 
where appropriate.  

Other information

The directors are responsible for the other information. The other 
information comprises the information included in the annual re-
port, other than the financial statements and our auditor’s report 
thereon. Our opinion on the financial statements does not cover 
the other information and, except to the extent otherwise explicitly 
stated  in  our  report,  we  do  not  express  any  form  of  assurance 
conclusion thereon. 

In  connection  with  our  audit  of  the  financial  statements,  our  re-
sponsibility is to read the other information and, in doing so, con-
sider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated. If we identify such 
material inconsistencies or apparent material misstatements, we  

are required to determine whether there is a material misstatement 
in the financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we con-
clude that there is a material misstatement of this other informa-
tion, we are required to report that fact. We have nothing to report 
in this regard.

Opinions  on  other  matters  prescribed  by  the  Companies 
Act 2006

In  our  opinion,  based  on  the  work  undertaken  in  the  course  of 
the audit:

• 

• 

the information given in the strategic report and the directors’ 
report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and
the  strategic  report  and  the  directors’  report  have  been 
prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and 
the parent company and its environment obtained in the course 
of the audit, we have not identified material misstatements in the 
strategic report or the directors’ report.

We have nothing to report in respect of the following matters in 
relation to which the Companies Act
2006 requires us to report to you if, in our opinion:

• 

• 

• 

• 

adequate  accounting  records  have  not  been  kept  by  the 
parent company, or returns adequate for our audit have not 
been received from branches not visited by us; or
the parent company financial statements are not in agreement 
with the accounting records and returns; or
certain  disclosures  of  directors’  remuneration  specified  by 
law are not made; or
we have not received all the information and explanations we 
require for our audit.

Responsibilities of directors

As explained more fully in the directors’ responsibilities statement, 
the directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair 
view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that 
are free from material misstatement, whether due to fraud or er-
ror.

In preparing the financial statements, the directors are responsi-
ble for assessing the group’s and the parent company’s ability to 
continue  as  a  going  concern,  disclosing,  as  applicable,  matters 
related to going concern and using the going concern basis of ac-
counting unless the directors either intend to liquidate the group 
or the parent company or to cease operations, or have no realistic 
alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether 
the  financial  statements  as  a  whole  are  free  from  material 
misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an 
auditor’s report that includes our opinion. Reasonable assurance 
is a high level of assurance but is not a guarantee that an audit 
conducted  in  accordance  with  ISAs  (UK)  will  always  detect  a 
material  misstatement  when  it  exists.  Misstatements  can  arise 
from fraud or error and are considered material if, individually or in  

44

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
the aggregate, they could reasonably be expected to influence the  
economic decisions of users taken on the basis of these financial 
statements.

A  further  description  of  our  responsibilities  for  the  audit  of  the 
financial statements is located on the Financial Reporting Council’s 
website at: www.frc.org.uk/auditorsresponsibilities. This description 
forms part of our auditor’s report.

Use of our report

This report is made solely to the company’s members, as a body, 
in  accordance  with  Chapter  3  of  Part  16  of  the  Companies Act 
2006. Our audit work has been undertaken so that we might state 
to the company’s members those matters we are required to state 
to  them  in  an Auditor’s  report  and  for  no  other  purpose. To  the 
fullest extent permitted by law, we do not accept or assume re-
sponsibility to anyone other than the company and the company’s 
members as a body, for our audit work, for this report, or for the 
opinions we have formed.

Ian Cliffe
(Senior Statutory Auditor)
For and on behalf of haysmacintyre, Statutory Auditors

25 March 2019
10 Queen Street Place
London
EC4R 1AG

Independent Auditor’s Report

45
45

 
 
Consolidated Statement of Comprehensive Income

Consolidated Statement of Financial Position

Revenue

Cost of sales

Gross profit

Distribution expenses

Administrative expenses

Operating loss

Finance costs

Loss before tax

Taxation on operations

Loss for the financial year

Other comprehensive expense

Foreign currency translation difference

Notes

2019

£’000

2018

£’000

2

62,088

55,351

Non-current assets

Assets

(34,868)

(32,859)

Property, plant and equipment

27,220

22,492

Intangible assets

(17,098)

(10,931)

Deferred tax asset

Investments

(15,752)

(24,560)

Total non-current assets

3

7

8

(5,630)

(2,622)

(8,252)

(12,999)

(2,167)

(15,166)

231

1,870

(8,021)

(13,296)

Current assets

Cash and cash equivalents

Inventory

Trade and other receivables

Total current assets

(879)

(394)

Total assets

Total comprehensive expense for the year

(8,900)

(13,690)

Notes

2019

£’000

2018

£’000

10

11

12

18

13

14

15

15,865

29,362

52

643

5,517

36,087

53

882

45,922

42,539

5,989

3,911

8,325

5,067

1,950

9,893

18,225

16,910

64,147

59,449

Current liabilities

Trade and other payables

16

(32,789)

(31,313)

Total comprehensive expense for the year is 
attributable to: 

Owners of Bigblu Broadband Plc

Non-controlling interests

(8,816)

(13,690)

Non-current liabilities

(84)

-

Other payables

Loss per share from operations

Basic and diluted EPS

9

(13.9p)

(25.8p)

In accordance with section 408 of the Companies Act 2006 the 
parent  company  has  not  presented  its  own  Income  Statement, 
which resulted in a profit of £3,710k (2018: loss £27,828k).

All results relate to continuing operations.

The  notes  on  pages  50  to  64  form  an  integral  part  of  these 
financial statements. 

Loans

Deferred tax liability

Total liabilities

Net assets

Equity

Share capital

Share premium

Share option reserve

Other equity reserve

Foreign exchange translation reserve

Reverse acquisition reserve

Listing cost reserve

Merger relief reserve

Retained losses

Capital and reserves attributable to owners of Bigblu 
Broadband Plc

Non-controlling interests

Total equity

17

17

18

19

19

20

20

20

20

20

20

(4,409)

(409)

(20,187)

(16,979)

(234)

(657)

(24,830)

(18,045)

(57,619)

(49,358)

6,528

10,091

8,636

23,900

2,282

271

(2,225)

(3,317)

(219)

16,233

8,506

23,900

1,460

271

(2,156)

(3,317)

(219)

16,233

(42,412)

(34,587)

3,149

10,091

3,379

6,528

-

10,091

Approved  by  the  Board  on  26  March  2020  and  signed  on  its 
behalf by:

Andrew Walwyn 
Chief Executive Officer                           

46

Bigblu Broadband plc | Annual Report and Accounts 2019 
Statement of Financial Position and Cash Flows

Company Statement of Financial Position

Consolidated Statement of Cash Flows

Assets

Non-current assets

Investments

Current assets

Cash and cash equivalents

2019

£’000

2018

£’000

Notes

2019

Notes

£’000

2018

£’000

Loss for the year

(8,021)

(13,296)

12

5,625

5,625

5,625

5,625

Adjustments for:

Interest charge

-

915

2,622

2,167

Trade and other receivables

15

36,859

26,680

36,859

27,595

Liabilities

Current liabilities

Trade and other payables

16

(3,884)

(2,632)

Non-current liabilities

Non-current loans

Net assets

Equity

Share capital

Share premium

Share option reserve

Other equity reserve                                                                                                  

Listing cost reserve

Merger relief reserve

Retained losses

Total equity

17

(19,978)

(16,628)

18,622

13,960

19

19

20

20

20

20

8,636

8,506

23,900

23,900

2,282

271

(219)

1,460

271

(219)

16,233

16,233

(32,481)

(36,191)

18,622

13,960

Goodwill impairment

Amortisation of intangible assets

Release of grant creditors

Depreciation of property, plant and equipment - owned assets

Depreciation of property, plant and equipment - ROU assets

Tax credit

Share based payments

Foreign exchange variance and other non-cash items

(Increase) / decrease in inventories

11

11

10

3,286

4,071

-

7,491

(605)

(2,556)

3,365

1,245

6,629

-

(231)

(1,870)

437

118

(1,961)

395

(130)

(474)

Decrease / (Increase) in trade and other receivables

1,615

(4,445)

Increase in trade and other payables

Loss on disposals of fixed assets

1,241

10,896

15

63

Cash generated from continuing operations

7,197

4,870

Interest paid

Tax paid

(2,144)

(1,478)

-

(18)

Net cash inflow from operating activities

5,053

3,374

Approved  by  the  Board  on  26  March  2020  and  signed  on  its 
behalf by:

Investing activities

Purchase of property, plant and equipment

Andrew Walwyn
Chief Executive Officer

Purchase of intangibles

Purchase of investments

Net cash used in investing activities

Financing activities

Cash within subsidiaries acquired

Proceeds from issue of ordinary share capital

Proceeds from bank revolving credit facility

Loans (paid)/received within subsidiaries acquired

Investment by non-controlling interest

Principal elements of lease payments

10

11

11

11

(8,913)

(2,282)

(665)

(5,498)

(200)

(8,169)

(9,778)

(15,949)

-

37

1,491

11,948

3,350

(142)

3,631

(1,229)

400

351

-

-

Net cash generated from financing activities

5,647

14,190

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of year

922

5,067

1,615

3,452

Cash and cash equivalents at end of year

5,989

5,067

Of  the  net  increase  in  cash  and  cash  equivalents  £189k  is  an 
increase in short term deposits (2018: £Nil)

The  notes  on  pages  50  to  64  form  an  integral  part  of  these 
financial statements.

47

 
Company Statement of Cash Flows

2019

£’000

2018

£’000

Profit (loss) for the year

3,710

(27,828)

Adjustments for:

Interest charge

Share based payments

2,320

437

2,137

395

(Increase) / decrease in trade and other receivables

(10,179)

13,767

Increase in trade and other payables

1,252

919

Cash (outflow) / inflow from operating activities

(2,460)

(10,610)

Interest paid

(1,842)

(1,448)

Financing activities

Proceeds from issue of ordinary share capital

Proceeds from bank revolving credit facility

Intercompany loans

37

3,350

-

11,948

400

-

Net cash generated from financing activities

3,387

12,348

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

(915)

915

-

290

625

915

The  notes  on  pages  50  to  64  form  an  integral  part  of  these 
financial statements.

48

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I

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements

1. Accounting Policies

General information and basis of preparation
Bigblu  Broadband  plc  is  a  public  limited  company,  incorporated 
and  domiciled  in  England  and  Wales  under  the  Companies Act 
2006.  The address of its registered office is 108 Churchill Road, 
Bicester,  Oxfordshire,  England  OX26  4XD.  The  Company’s 
ordinary  shares  are  traded  on  the  AIM  Market  operated  by 
the  London  Stock  Exchange.  The  financial  statements  of 
Bigblu Broadband plc for the year ended 30 November 2019 were 
authorised  for  issue  by  the  Board  on  26  March  2020  and  the 
balance sheets signed on the Board’s behalf by Andrew Walwyn.

the  Group’s  operations  and 

The  nature  of 
its  principal 
activitiesis  the  provision  of  satellite  and  wireless  broadband 
telecommunications  and  associated  /  related  services  and 
products.

The  Group  prepares  its  consolidated  financial  statements  in 
accordance  with  International  Financial  Reporting  Standards 
(“IFRS”)  as  adopted  by  the  EU.  The  financial  statements  have 
been prepared on the historical cost basis. 

The  consolidated  financial  statements  are  for  the  12  months  to 
30 November 2019. This review covers the consolidated results 
of Bigblu Broadband plc and its subsidiary undertakings from the 
date of acquisition. 

The preparation  of financial  statements in conformity with IFRS 
requires  management  to  make  judgements,  estimates  and 
assumptions  that  affect  the  application  of  policies  and  reported 
amounts in the financial statements. The areas involving a higher 
degree of judgement or complexity, or areas where assumptions 
or  estimates  are  significant  to  the  financial  statements  are 
disclosed further.  The principal accounting policies set out below 
have been consistently applied to all the years presented in these 
financial statements, except as stated below.

Standards issued and applied for the first time in 2019
The  following  new  and  revised  Standards  and  Interpretations 
have been adopted in the current year. 

• 
• 
• 
• 
• 
• 

• 

Amendments to IFRS 9 Financial Instruments
IFRS 16 Leases
IFRS 15 Revenue recognition
IAS 10 Transfers of Investment property
Annual Improvements to IRS Standards 2014 – 2016 Cycle
Amendments to IAS 28 Investments in Associates and Joint 
Ventures
IFRIC 22 Foreign currency transactions

With  the  exception  of  IFRS  16  the  adoption  of  these  standards 
has not had a material impact on the financial statements. 

Of the standards and interpretations in issue but not yet effective, 
none  is  expected  to  have  a  material  impact  on  the  results  and 
financial position of the Group. 

IFRS 16 Leases is effective from 1 January 2019 but the Company 
has  adopted  it  early  as  at  1  December  2018.  The  standard 
eliminates  the  classification  of  leases  as  either  operating  or 
finance  leases  and  introduces  a  single  accounting  model. 
Lessees are required to recognise a right-of-use asset and related 
lease liability for their operating leases and show depreciation of 
leased assets and interest on lease liabilities separately in their 
income statement. IFRS 16 requires the Company to recognise 
substantially all of its operating leases on the balance sheet.

The  Company  adopted  IFRS  16  on  a  modified  retrospective 
basis. Accordingly, prior year financial information has not been 
restated and will continue to be reported under IAS 17: Leases. 
The  right-of-use  asset  and  lease  liability  have  initially  been 
measured at the present value of remaining lease payments, with 
the right-of-use asset being subject to certain adjustments.

When applying IFRS 16, the Company has applied the following 
practical expedients, on the date of initial application:
 -

applying a single discount rate to a portfolio of leases with 
reasonably similar characteristics
relying  on  previous  assessments  on  whether  leases  are 
onerous  as  an  alternative  to  performing  an  impairment 
review – there were no onerous contracts as at 1 December 
2018
accounting for operating leases with a remaining lease term 
of less than 12 months as at 1December 2018 as short-term 
leases
excluding  initial  direct  costs  for  the  measurement  of  the 
right-of-use asset at the date of initial application, and using 
hindsight  in  determining  the  lease  term  where  the  contract 
contains options to extend or terminate the lease.

 -

 -

 -

The right-of-use asset and lease liability recorded at 1 December 
2018 were £5,041k and £5,591k respectively.

The following table reconciles the opening balance for the lease 
liabilities  as  at  1  December  2019  based  on  the  operating  lease 
obligations as at 30 November 2018:

Operating lease commitments disclosed as at 30 November 2018

Discounted using the lessee’s incremental borrowing rate of at the date of 
initial application

Add: finance lease liabilities recognised as at 30 November 2018

Add: contracts reassessed as lease contracts

Lease liability recognised as at 1 December 2018

2019

£’000

1,023

966

139

4,437

5,542

1,206

4,336

5,542

Standards issued and not yet effective
The following new and revised Standards and Interpretations are 
issued. The Group intends to adopt these standards in 2020 and 
are currently not effective: 

Of which are:

Current lease liabilities

Non-current lease liabilities

• 

Definition of Material – Amendments to IAS 1 and IAS 8 (ef-
fective 1 January 2020)

Lessor accounting
The Group did not need to make any adjustments to the accounting 
for assets held as lessor under
operating leases (see note 21) as a result of the adoption of IFRS 
16.

50

Bigblu Broadband plc | Annual Report and Accounts 2019 
Going concern
The Group’s business activities, together with the factors likely to 
affect  its  future  development,  performance  and  position  are  set 
out in the Strategic Report on pages 3 to 34. The financial position 
of the Group, its cash flows and liquidity position are described in 
the Finance Review on pages 12 to 29. In addition note 24 to the 
financial statement includes the Group’s objectives, policies and 
processes for managing its capital, its financial risk  management 
objectives, details of its financial instruments and its exposures to 
credit risk and liquidity risk.

As  at  30  November  2019  the  Group  generated  an  adjusted 
EBITDA before a number of non-cash and start-up costs expenses 
as shown on page 23, of £10.2m (2018: £6.8m), and with cash 
inflow  from  operations  of  £7.2m  (2018:  inflow  of  £4.9m)  and  a 
net increase in cash and cash equivalents of £0.9m in the year 
(2018:  increase  £1.6m).  The  Group  balance  sheet  showed  net 
cash at 30 November 2019 of £6.0m (2018: £5.1m). 

Having  reviewed  the  Group’s  budgets,  projections  and  funding 
requirements, and taking account of reasonable possible changes 
in trading performance over the next twelve months, particularly 
in  light  of  COVID  19  risks  and  counter  measures,  the  Directors 
believe they have reasonable grounds for stating that the Group 
has adequate resources to continue in operational existence for 
the  foreseeable  future.  Accordingly,  the  Directors  continue  to 
adopt  the  going  concern  basis  in  preparing  the  Annual  Report 
and Accounts.

The  Board  has  concluded  that  no  matters  have  come  to  its 
attention which suggest that the Group will not be able to maintain 
its  current  terms  of  trade  with  customers  and  suppliers  or 
indeed that it could not adopt relevant measures as outlined in the 
Strategic  report  to  reduce  costs  and  free  cash  flow.  The  latest 
management  information  in  terms  of  volumes,  debt  position, 
ARPU  and  Churn  are  in  fact  showing  a  positive  position 
compared to prior year and budget as a result of each government’s 
response  to  COVID-19  resulting  in  the  remote  working  position 
of  individuals  across  our  key  territories.  The  forecasts  for  the 
combined  Group  projections,  taking  account  of  reasonably 
possible changes in trading performance, indicate that the Group 
has sufficient cash available to continue in operational existence 
throughout the forecast year and beyond. The Board has considered 
various alternative operating strategies should these be necessary 
and are satisfied that revised operating strategies could be adopted 
if  and  when  necessary. As  a  consequence,  the  Board  believes 
that the Group is well placed to manage its business risks, and 
longer-term strategic objectives, successfully.

Revenue
Revenue is recognised at an amount that reflects the consider-
ation  to  which  the  entity  expects  to  be  entitled  in  exchange  for 
transferring  goods  or  services  to  a  customer  net  of  sales  taxes 
and discounts.  The Group principally obtains revenue from pro-
viding the following telecommunications services: airtime usage, 
service charges, connection fees and equipment sales. Products 
and services may be sold separately or in bundled packages.

Revenue streams from contracts under the PPP commercial ar-
rangement recognised for the first time in 2019 are accounted for 
in compliance with IFRS 15 when the performance obligations are 
settled as follows:
 -
 -

Upon installation: installation fees and bonuses
Upon activation: activation fees and bonus, equipment and 
logistics bonuses, public subsidies
Upon achieving agreed targets: marketing support
28  days  after  cancellation  or  when  damaged  kit  returned: 
non-return of kit fees, damaged kit fees.

 -
 -

Notes to the Financial Statements

Revenue for equipment sales is recognised when the invoice is 
raised.

Revenue for service charges, connection fees and airtime usage 
are recognised at the time services are performed which is when 
the performance obligation is settled.

Foreign currency
For  the  purpose  of  the  consolidated  financial  statements,  the 
results  and  financial  position  of  each  Group  company  are  ex-
pressed  in  Pounds  Sterling,  which  is  the  functional  currency  of 
the  Group,  and  the  presentation  currency  for  the  consolidated 
financial statements.

In preparing the financial statements of the individual companies, 
transactions  in  currencies  other  than  the  entity’s  functional  cur-
rency (foreign currencies) are recorded at the rates of exchange 
prevailing on the dates of the transactions.  At each balance sheet 
date, monetary assets and liabilities that are denominated in for-
eign currencies are retranslated at the rates prevailing on the bal-
ance sheet date.  Non-monetary items that are measured in terms 
of historical cost in a foreign currency are not retranslated. 
Exchange  differences  arising  on  the  settlement  of  monetary 
items, and on the retranslation of monetary items, are included in 
profit and loss for the year.  

For the purpose of presenting consolidated financial statements, 
the  assets  and  liabilities  of  the  Group’s  foreign  operations  are 
translated  at  exchange  rates  prevailing  on  the  balance  sheet 
date.  Income and expense items are translated at the average 
monthly  rate  of  exchange  ruling  at  the  date  of  the  transaction, 
unless  exchange  rates  fluctuate  significantly  during  that  month, 
in which case the exchange rates at the date of transactions are 
used.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated 
depreciation and impairment losses, if any. 

Depreciation is calculated under the straight-line method to write 
off  the  depreciable  amount  of  the  assets  over  their  estimated 
useful lives. Depreciation of an asset does not cease when the 
asset becomes idle or is retired from active use unless the asset 
is fully depreciated. 

Land

Building improvements

0% on cost

20% on cost

Fixtures, fittings & infrastructure

10% - 25% on cost

IT hardware and software

Motor vehicles

Rental Stock

25% on cost

25% on cost

25% on cost

The depreciation method, useful lives and residual values are re-
viewed, and adjusted if appropriate, at the end of each reporting 
year to ensure that the amounts, method and years of deprecia-
tion are consistent with previous estimates and the expected pat-
tern of consumption of the future economic benefits embodied in 
the items of the property, plant and equipment.

Subsequent costs are included in the asset’s carrying amount or 
recognised  as  a  separate  asset,  as  appropriate,  only  when  the 
cost is incurred and it is probable that the future economic benefits 
associated with the asset will flow to the Group and the cost of 
the asset can be measured reliably. The carrying amount of parts 
that  are  replaced  is  derecognised.  The  costs  of  the  day-to-day 
servicing of property, plant and equipment are recognised in profit 
or loss as incurred. Gains or losses on disposal are included in 
Statement of Comprehensive Income.

51

Goodwill
Goodwill on acquisitions comprises the excess of the aggregate 
of  the  fair  value  of  the  consideration  transferred,  the  fair  value 
of  any  previously  held  interests,  and  the  recognised  value  of 
the  non-controlling  interest  in  the  acquiree,  over  the  net  of  the 
acquisition date amounts of the identifiable assets acquired and 
liabilities assumed.  

Goodwill is carried at cost less accumulated impairment losses. 
Goodwill  is  tested  for  impairment  annually  or  more  frequently 
if  events  or  changes  in  circumstances  indicate  a  potential 
impairment  and  using  discount  cashflow  valuations  based  on 
future operating profits. Gains and losses on the disposal of an 
entity include the carrying amount of goodwill relating to the entity 
sold.

Intangible Assets and Amortisation
Goodwill and Intellectual Property are reviewed annually for im-
pairment  and  the  carrying  value  is  reduced  accordingly.  Other 
intangible assets are amortised from the date they are available 
for use over their estimated useful lives as per below and this is 
charged to profit or loss on a straight-line basis:

• 
• 
• 

Customer Contracts – 2 years  
Software – 3 years
Intellectual Property – 3 years

Intangible assets recognised in a business combination   
Intangible  assets  acquired  in  a  business  combination  and 
recognised  separately  from  goodwill  are  initially  recognised  at 
their fair value at the acquisition date.

Amortisation  is  charged  to  profit  or  loss  on  a  straight-line  basis 
(Within administration expenses) over the estimated useful lives 
of  the  intangible  asset  unless  such  lives  are  indefinite.  These 
charges are included in other expenses in profit or loss. Intangible 
assets  with  an  indefinite  useful  life  are  tested  for  impairment 
annually.  Other  intangible  assets  are  amortised  from  the  date 
they are available for use. The useful lives are as follows:  

• 
• 

Customer Contracts – 2 years  
IP – 3 years

Investments
Investments  are  recorded  at  cost.  Investments  are  reviewed 
for  impairment  when  events  or  changes  in  circumstances 
indicate  that  the  carrying  amount  may  not  be  fully  recoverable. 
Investments  in  subsidiaries  are  stated  at  cost  and  reviewed  for 
impairment on an annual basis.

Inventories
Inventories are stated at the lower of cost and net realisable value. 
Costs  of  inventories  are  determined  on  a  first-in-first-out  basis. 
Net  realisable  value  represents  the  estimated  selling  price  for 
inventories  less  all  estimated  costs  of  completion  and  costs  to 
make the sale.

Trade and Other Receivables
Trade  and  other  receivables  are  non-derivative  financial  assets 
with  fixed  or  determinable  payments  that  are  not  quoted  in  an 
active  market.  Trade  and  other  receivables  are  measured  at 
amortised cost less impairment losses. 
The collectability of debt is assessed on a monthly basis such that 
individual and collective impairment provisions are made as and 
when required.

Cash and cash equivalents
Cash and cash equivalents comprise cash in hand and demand 
deposits and other short-term, highly liquid investments that are 
readily convertible to a known amount of cash and are subject to 
an insignificant risk of changes in value.

Trade and Other Payables
Trade and other payables are obligations to pay for goods or ser-
vices that have been acquired in the ordinary course of business 
from suppliers. Accounts payables are classified as current liabil-
ities if payment is due within one year. If not, they are presented 
as non-current liabilities. Trade payables are recognised initially 
at fair value and subsequently measured at amortised cost using 
the effective interest method.

Impairment of Non-Financial Assets
The  Group  assesses  annually  whether  there  is  any  indication 
that  any  of  its  assets  have  been  impaired.  If  such  indication 
exists, the asset’s recoverable amount is estimated and compared 
to  its  carrying  value.  Where  it  is  impossible  to  estimate  the 
ecoverable  amount  of  an  individual  asset,  the  Group  estimates 
the  recoverable  amount  of  the  smallest  cash-generating  unit  to 
which  the  asset  is  allocated.    If  the  recoverable  amount  of  an 
asset  (or  cash-generating  unit)  is  estimated  to  be  less  than  its 
carrying  amount  an  impairment  loss  is  recognised  immediately 
in profit or loss, unless the asset is carried at a revalued amount, 
in  which  case  the  impairment  loss  is  recognised  as  revaluation 
decrease. For goodwill, intangible assets that have an indefinite 
life, and intangible assets not yet available for use, the recoverable 
amount  is  estimated  annually  and  at  the  end  of  each  reporting 
year if there is an indication of impairment.

Financial Instruments 
The  Group  classifies  financial  instruments,  or  their  component 
parts, on initial recognition as a financial asset, a financial liability 
or an equity instrument in accordance with the substance of the 
contractual  arrangement.  Financial  instruments  are  recognised 
when  the  Group  becomes  a  party  to  the  contractual  provisions 
of the instrument.  Financial instruments are recognised initially 
at fair value plus transactions costs that are directly attributable 
to the acquisition or issue of the financial instrument, except for 
financial  assets  at  fair  value  through  profit  or  loss,  which  are 
initially measured at fair value, excluding transaction costs (which 
is recognised in profit or loss). Financial assets are de-recognised 
when the rights to receive cash flows from the investments have 
expired or have been transferred and the Group has transferred 
substantially all risk and rewards of ownership.   

Equity Instruments
Equity instruments issued by the Group are recorded at the value 
of proceeds received, net of costs directly attributable to the issue 
of the instruments.

BGF Convertible Loan
The Company’s subordinated and unsecured convertible £2.4m 
2024 loan facility with the BGF has been accounted for using split 
accounting  to  recognise  separate  debt  and  equity  components. 
The  debt  component  is  recognised  on  the  date  of  inception  or 
modification at the fair value of a similar liability that does not have 
an equity conversion option. The equity element is recognised as 
the difference between the fair value of the financial instrument 
as a whole and the fair value of the debt component. Any direct-
ly  attributable  transaction  costs  are  allocated  to  the  equity  and 
debt  components  in  proportion  to  their  initial  carrying  amounts. 
Subsequently, the debt component is measured at amortised cost 
using  the  effective  interest  rate  method. A  redemption  premium 
interest  reserve  is  accrued  monthly  at  £57k,  over  96  months, 
repayable in 2024.

52

Bigblu Broadband plc | Annual Report and Accounts 2019Leases
a) As a lessee
The Group leases various offices, warehouses, items of equipment 
and vehicles. Its Quickline and Breiband subsidiaries also lease 
space  for  locating  equipment  for  their  fixed  wireless  network 
infrastructures  and  fibre  comprising  part  of  their  backbone 
networks.

As indicated above the Group has adopted IFRS 16 Leases from 
1  December  2018  resulting  in  a  change  of  accounting  policy. 
Until 30 November 2018. leases of property, plant and equipment 
where  the  Group,  as  lessee,  had  substantially  all  the  risks  and 
rewards of ownership, were classified as finance leases. Leases 
in which a significant portion of the risks and rewards of ownership 
were  not  transferred  to  the  Group  as  lessee  were  classified  as 
operating  leases  (note  21).  Payments  made  under  operating 
leases  (net  of  any  incentives  received  from  the  lessor)  were 
charged to profit or loss on a straight-line basis over the period 
of the lease.

Under  the  new  policy  the  Group  assesses  whether  a  contract 
contains  a  lease,  at  the  date  of  its  inception.  The  Group 
recognises  a  right-of-use  asset  and  a  corresponding  lease 
liability  with  respect  to  all  lease  agreements  in  which  it  is  the 
lessee,  except  for  short-term  leases  (defined  as  leases  with  a 
lease term of 12 months or less) and leases of low value assets. 
For these leases, the Group recognises the lease payments as 
an operating expense on a straight-line basis over the term of the 
lease unless another systematic basis is more representative of 
the time pattern in which economic benefits from the leased asset 
are consumed.

The  lease  liability  is  initially  measured  at  the  present  value  of 
the lease payments that are unpaid at the commencement date 
discounted  by  using  the  rate  implicit  in  the  lease.  If  that  rate 
cannot  be  readily  determined,  which  is  generally  the  case  for 
leases  in  the  Group,  the  lessee’s  incremental  borrowing  rate  is 
used, being the rate that the individual lessee would have to pay 
to borrow the funds necessary to obtain an asset of similar value 
to the right-of-use asset in a similar economic environment with 
similar terms, security and conditions.

Lease  payments  included  in  the  measurement  of  the  lease 
liability comprise:

• 

• 

• 

• 

• 

lease  payments 

in-substance  fixed  

Fixed 
(including 
payments), less any lease incentives.
variable  lease  payment  that  are  based  on  an  index  or  a 
rate,  initially  measured  using  the  index  or  rate  as  at  the 
commencement date
amounts expected to be payable by the Group under resid-
ual value guarantees
the  exercise  price  of  a  purchase  option  if  the  Group  is 
reasonablycertain to exercise that option, and
payments of penalties for terminating the lease, if the lease 
term reflects the Group exercising that option.

The  lease  liability  is  included  in  payables  in  the  Statement  of 
Financial Position under either Current or Non-Current Liabilities 
according to when the future lease payments fall due.

The  lease  liability  is  subsequently  measured  by  increasing  the 
carrying amount to reflect interest on the lease liability (using the 
effective interest method) and by reducing the carrying amount to 
reflect the payments made.

Right-of-use  assets  are  measured  at  cost  comprising  the 
following:

• 
• 

the amount of the initial measurement of lease liability
any lease payments made at or before the commencement  
date less any lease incentives received

Notes to the Financial Statements

• 
• 

any initial direct costs, and
restoration costs

Right-of-use assets are generally depreciated over the shorter of 
the asset’s useful life and the lease term on a straight-line basis. 
If the Group is reasonably certain to exercise a purchase option, 
the right-of-use asset is depreciated over the underlying asset’s 
useful life. 

The  right-of-use  assets  are  included  in  Property,  plant  and 
equipment in the Statement of Financial Position.

Payments  associated  with  short-term  leases  of  equipment  and 
vehicles and all leases of low-value assets are recognised on a 
straight-line basis as an expense in profit or loss. Short-term leases 
are  leases  with  a  lease  term  of  12  months  or  less.  Low-value 
assets  comprise  rental  of  small  amounts  of  space  for  locating 
network  infrastructure  equipment  and  small  items  of  office 
equipment.  During  2019  the  amount  accounted  for  as  low 
value assets was £69k as a result of excluding leases for space to 
locate repeater equipment owned by Breiband with an individual 
annual cost of less than £500. 

b) As a lessor
Lease income from operating leases where the Group is a lessor 
is  recognised  in  income  on  a  straight  line  basis  over  the  lease 
term (note 21) Initial direct costs incurred in obtaining an operating 
lease  are  added  to  the  carrying  amount  of  the  underlying 
asset  and  recognised  as  expense  over  the  lease  term  on  the 
same basis as lease income. The respective leased assets are 
included in the balance sheet based on their nature. The Group 
did not need to make any adjustments to the accounting for assets 
held as lessor as a result of adopting the new leasing standard.

Current and deferred taxation
The tax expense for the year comprises current and deferred tax. 
Tax  is  recognised  in  the  Statement  of  Comprehensive  Income, 
except  that  a  charge  attributable  to  an  item  of  income  and 
expense  recognized  as  other  comprehensive  income  or  to  an 
item  recognized  directly  in  equity  is  also  recognised  in  other 
comprehensive income or directly in equity respectively.
The current income tax charge is calculated on the basis of tax 
rates and laws that have been enacted or substantively enacted 
by the reporting date in the countries where the Group operates 
and generates income.
Deferred  tax  balances  are  recognized  in  respect  of  all  timing 
differences that have originated but not reversed by the Statement 
 of Financial Position date, except that:

• 

• 

The  recognition  of  deferred  tax  assets  is  limited  to  the 
extent that it is probable that they will be recovered against 
the reversal of deferred tax liabilities or other future taxable 
profits; and 
Any  deferred  tax  balances  are  reversed  if  and  when  all 
conditions for retaining associated tax allowances have been 
met.

Deferred tax balances are not recognised in respect of permanent 
differences  except  in  respect  of  business  combinations,  when 
deferred  tax  is  recognised  on  the  differences  between  the  fair 
values of assets acquired and the future tax deductions available 
for them and the differences between the fair values of liabilities 
acquired and the amount that will be assessed for tax.  Deferred 
tax is determined using rates and laws that have been enacted or 
substantively enacted by the reporting date.

Employee Entitlements
Liabilities  for  wages  and  salaries,  including  non-monetary 
benefits for annual leave, which is expected to be settled within 
12 months of the reporting date are recognised in other payables 
in  respect  of  employee’s  services  up  to  the  reporting  date  and 
are  measured  at  the  amounts  expected  to  be  paid  when  the 

53

(d) Forecasting
The  Group  prepares  medium-term  forecasts  based  on  Board 
approved budgets and 3-year financial models. These are used 
to support judgements in the preparation of the Group’s financial 
statements  including  the  decision  on  whether  to  recognise 
deferred 
the  Group’s  going  concern 
assessment. 

tax  assets  and 

for 

(e) Goodwill and other intangible assets
Judgement is required in the annual impairment test of goodwill 
to  ascertain  if  there  are  any  signs  of  impairment.  This  test 
covers the future EBITDA performance against the carrying value 
of the Goodwill. The Group values other intangibles based on the 
following:

• 
• 

Intellectual property based on estimated fair value
Customer contracts have been valued by taking an average 
length of contract multiplied by an average margin per month. 
A discount rate has been applied to the calculated value to 
reflect customer churn and doubtful debts. The margin and 
applied discount will vary dependant on the customer base 
which factors in location, economy and history of the previous 
business.The  contract  value  will  be  reviewed  annually  for 
impairment.

(f) Trade and other receivables
Judgement  is  required  in  ascertaining  the  collectability  of  debt 
and impairment provisions are made accordingly. Impairment is 
determined  on  the  age  of  the  debt  and  suitable  provisions  are 
then provided where appropriate.

2. Revenue

Recurring revenue- airtime

Recurring revenue – other

Other non recurring revenue

2019

£’000

46,804

1,750

13,534

62,088

2018

£’000

45,104

4,921

5,326

55,351

Other non-recurring revenue includes government grant income.

Segmental split of revenue:
The  Group’s  operations  are  located  throughout  Europe  and  in 
Australia, with the head office located in the United Kingdom. The 
assets of the Group, cash and cash equivalents, are split across 
each of the regions, with the non-current assets shown below. 
The Group currently has one reportable segment – provision of 
broadband services – and categorises all revenue from operations 
to the segment. The chief operating decision maker is the Chief 
Financial Officer. The Group’s revenue from external customers, 
and  the  non-current  assets  by  geographical  location  is  detailed 
below:

External revenue by 
location of customer

Non-current assets by 
location of assets

2019

£’000

18,944

28,253

14,891

62,088

2018

£’000

16,405

23,780

15,166

55,351

2019

£’000

31,537

12,080

3,588

47,205

2018

£’000

29,684

8,650

3,323

41,657

United Kingdom

Europe

Rest of World

liabilities are settled. Liabilities for non-accumulating sick leave are 
recognised  when  the  leave  is  taken  and  measured  at  the  rates 
paid  or  payable.  The  liabilities  for  employee  entitlements  are 
carried at the present value of the estimated future cash flows.

Pensions
The Group operates a defined contribution scheme, the pension 
cost charge represents the contributions payable.

Research & Development
Expenditure  incurred  at  the  research  stage  is  written  off  to  the 
income  statement  as  an  expense  when  incurred. An  intangible 
asset arising from development is capitalised when the Company 
demonstrates  technical  feasibility  of  completing  the  intangible 
asset, intention to complete and use or sell the asset, ability to use 
or sell the asset, existence of a market or, if to be used internally, 
the  usefulness  of  the  asset,  availability  of  adequate  technical, 
financial, and other resources to complete the asset and the cost 
of the asset can be measured reliably.

Government Grants
Grants  are  received  as  a  subsidy  towards  both  assets  and 
expenditure.

Grants  in  relation  to  assets  are  initially  recognised  as  deferred 
income and released to the Statement of Comprehensive Income 
over the useful life of the asset.

Grants  in  relation  to  expenditure  are  initially  recognised  as 
deferred income and released to the Statement of Comprehensive 
Income to match the related costs.

Critical accounting judgements and key areas of estimation 
uncertainty
Estimates  and  judgements  are  continually  evaluated  and  are 
based  on  historical  experience  and  other  factors,  including 
expectation  of  future  events  that  are  believed  to  be  reasonable 
under the circumstances

(a) Revenue recognition
If the consideration promised by a customer is variable, a company 
will estimate it using either the expected value or the most likely 
amount, depending on which amount better predicts the amount 
of consideration to which the company will be entitled.  Some or 
all of the estimated amount of variable consideration is included 
in the transaction price only to the extent that it is highly probable 
that  a  significant  reversal  in  the  amount  of  cumulative  revenue 
recognised  will  not  occur  when  the  uncertainty  associated  with 
the variable consideration is subsequently resolved.

(b) Property, plant and equipment
Depreciation is derived using estimates of its expected useful life 
and  residual  value,  which  are  reviewed  annually.    Management 
determines useful lives and residual values based on experience 
with similar assets.  

(c) Share based compensation
The Group issues equity settled share based payments to certain 
Directors and employees, which have included grants of shares, 
warrants  and  options  in  the  current  year.  Equity  settled  share 
based  payments  are  measured  at  fair  value  at  the  date  of 
grant, with the charge being recognised within the statement of 
comprehensive income over the year of service to which the grant 
relates. 

The fair value is measured using a Black-Scholes framework. The 
Directors have used judgement in the calculation of the fair values 
of the share based compensation which has been granted during 
the  year,  and  different  assumptions  in  the  model  would  change 
the financial result of the business. 

54

Bigblu Broadband plc | Annual Report and Accounts 2019Notes to the Financial Statements

3. Loss from Operations

7. Finance Costs

The loss before tax has been arrived at after charging the following:

Depreciation of property plant & equipment - owned assets (Note 10)

3,365

6,629

BGF unsecured loan interest payable

Depreciation of property plant & equipment - ROU assets (Note 10)

1,265

-

Bank loan interest payable

Amortisation of intangible assets (Note 11)

4,071

7,491

Revolving Credit Facility interest payable

2019

2018

£’000

£’000

Goodwill Impairment charges (Note 11)

Operating lease payments (Note 21)

Operating lease receipts (Note 21)

Share based payments (Note 23)

3,286

1,515

283

437

-

Lease interest expense

680

298

395

Total interest payable

BGF redemption premium and finance charges

Total finance costs

Wages & salaries and social security costs (Note 5)

12,813 12,409

2019

£’000

2018

£’000

1,200

1,200

12

344

286

59

182

7

1,842

1,448

780

689

2,622

2,137

Interest is payable on the BGF Unsecured Loan, Revolving Credit 
Facility  and  Bank  Loan  at  10%,  4.346%  and  4.3%  respectively. 
Hire purchase and finance lease interest is payable at 6%. Inter-
est paid in the year amounts to £1.8m

8. Taxation

a) Tax credit for the year

UK Corporation tax

Overseas corporation tax

Deferred tax credit

141

112

Current tax credit

b) Tax reconciliation

Pension costs (Note 5)

Loss on disposal of Fixed Assets 

Foreign exchange differences

4. Auditor’s Remuneration

Audit services

Fees payable to the Group’s auditor for the audit of the Group’s 
annual accounts

Fees payable to the Group’s auditor for other services:

Audit of the accounts of subsidiaries

Tax fees

Advice re financial restructure

5. Staff Costs

The aggregate remuneration of all employees 
(including directors) comprised:

Wages and salaries

Social security costs

Pension costs

305

15

879

287

63

394

2019

2018

£’000

£’000

45

45

81

10

5

57

10

-

2019

2018

£’000

£’000

11,337

11,241

1,476

1,168

305

287

13,118 12,696

The average monthly number of people (Including the Executive 
Directors) employed during the year by category of employment:

Loss on ordinary activities before tax

Tax at UK corporation tax rate of 19% (2018: 19%)

Tax effect of expenses that are not deductible in determining taxable 
profit

Fixed asset differences

R&D adjustment

Adjustment for period periods

Deferred tax not recognised

Other timing differences

Number Number

Changes in deferred tax rate

172

137

35

78

32

71

285

240

Tax credit at effective tax rate for the year

c) Deferred Tax

The deferred tax included in the balance sheet is as follows:

2019

2018

£’000

£’000

922

194

6

21

882

115

43

17

1,143

1,057

Deferred tax asset

Deferred tax liability

Operating staff 

Sales staff

Management and administrative staff 

6. Directors’ Remuneration

Salaries

Fees

Benefits

Pension costs

The  highest  paid  director’s  aggregate  remuneration  was  £317k 
(2018:  £340k)  including  pension  contributions  of  £10k  (2018: 
£7k). Details of directors’ remuneration, including pension contri-
butions, are set out in the Directors’ Report on page 29.

2019

£’000

(200)

153

2018

£’000

(448)

30

(184)

(1,452)

(231)

(1,870)

2019

£’000

2018

£’000

(8,252)

(15,166)

(1,568)

(2,882)

(153)

2,650

239

(393)

267

155

(155)

(233)

1,288

(1,239)

-

89

(227)

61

(231)

(1,870)

2019

£’000

2018

£’000

643

(234)

409

882

(657)

225

55

9. Loss Per Share

Basic earnings per share is calculated by dividing the loss attributable to shareholders by the weighted average number of ordinary 
shares in issue during the year. 

IAS 33 requires presentation of diluted EPS when a company could be called upon to issue shares that would decrease earnings per 
share, or increase the loss per share. For a loss-making Group with outstanding share options, net loss per share would be decreased 
by the exercise of options. Therefore, as per IAS33:36 the antidilutive potential ordinary shares are disregarded in the calculation of 
diluted EPS.  

Reconciliation of the loss and weighted average number of shares used in the calculation are set out below:

Basic and diluted EPS

Loss for the financial year

Less: adjustment for non-controlling interest

Loss attributable to shareholders

Basic and diluted EPS

Loss attributable to shareholders

Loss
£’000

30 November 2019 
Weighted Average Number of Shares

Per Share Amount
Pence

(8,021)

84

  (7,937)

56,932,172

(13.9)

Loss
£’000

30 November 2018
Weighted Average Number of Shares

Per Share Amount
Pence

 (13,296)   

51,551,407

(25.8)

The  loss  attributable  to  shareholders  is  the  loss  for  the  financial  year  of  £8.0m  (2018:  £13.3m)  less  the  loss  attributable  to 
non-controlling interests of £0.1m (2018: nil).

10. Property, Plant & Equipment - Group

Cost

At 1 December 2017

Exchange Differences

Additions

Disposals

Acquired through business combinations

At 30 November 2018 

Adoption of IFRS 16

At 1 December 2018

Exchange Differences

Additions

Disposals

Asset reclassification  

At 30 November 2019

Accumulated Depreciation

Restated at 1 December 2017

Exchange Differences

Depreciation on Acquisition

Depreciation charge

Disposals

At 30 November 2018

Adoption of IFRS 16 

At 1 December 2018

Exchange Differences

Depreciation charge

Disposals

Depreciation on reclassified assets

At 30 November 2019

Net book value

At 30 November 2019

At 30 November 2018

Land & Buildings

Fixtures, Fittings 
& Infrastructure

IT Hardware
& Software 

Motor Vehicles

Rental Stock

£’000

229

-

-

-

-

229

1,702

1,931

(106)

1,472

(332)

51

3,016

68

-

-

23

-

91

1,040

1,131

(48)

361

(332)

11

1,123

1,893

138

£’000

11,799

54

1,505

(49)

140

13,449

8,530

21,979

(1,969)

1,833

(2)

(284)

21,557

4,862

131

96

5,553

(24)

10,618

4,196

14,814

(1,737)

2,205

(2)

(221)

15,059

6,498

2,831

£’000

1,371

14

43

(1)

178

1,605

-

1,605

(45)

285

(186)

(449)

1,210

474

3

127

175

(1)

778

-

778

(30)

145

(185)

195

903

307

827

£’000

156

2

112

(116)

43

197

82

279

(8)

101

(56)

7

323

68

4

33

48

(78)

75

35

110

(7)

92

(49)

-

146

177

122

£’000

2,358

15

622

-

769

3,764

-

3,764

(228)

6,712

(254)

675

10,669

1,094

15

226

830

-

2,165

-

2,165

(61)

1,807

(247)

15

3,679

6,990

1,599

Total

£’000

15,913

85

2,282

(166)

1,130

19,244

10,314

29,558

(2,356)

10,403

(830)

-

36,775

6,566

153

482

6,629

(103)

13,727

5,271

18,998

(1,883)

4,610

(815)

-

20,910

15,865

5,517

56

Bigblu Broadband plc | Annual Report and Accounts 2019Right of Use assets
Group Property, Plant & Equipment includes the following values 
for Right of Use assets

Leased assets 2018
As at 30 November 2018, motor vehicles included the following 
amounts where the Group was a lessee under finance leases

Notes to the Financial Statements

Cost

Accumulated depreciation

Net book value

2019

£’000

2018

£’000

-

-

-

169

(59)

110

Land & 
Buildings

Fixtures, 
Fittings & 
Infrastructure

Motor 
Vehicles

£’000

£’000

£’000

Total

£’000

1,702

(101)

1,306

(332)

2,575

1,040

(46)

294

(332)

956

1,619

662

8,577

(593)

127

-

8,111

4,245

(371)

874

-

4,748

3,363

4,332

251

10,530

(6)

57

(28)

274

94

(4)

77

(21)

146

128

157

(700)

1,490

(360)

10,960

5,379

(421)

1,245

(353)

5,850

5,110

5,151

Cost

At 1 December 2018

Exchange Differences

Additions

Disposals

At 30 November 2019

Accumulated Depreciation

At 1 December 2018

Exchange Differences

Depreciation charge

Disposals

At 30 November 2019

Net book value

At 30 November 2019

At 30 November 2018

11. Intangible Assets - Group

Cost

At 1 December 2017

Additions

Transfers in from Investments

Reclassification to deferred tax

Reclassification of goodwill

Exchange Differences

Acquired through business combinations

At 30 November 2018

Additions

Reclassification of IP

Disposals

Exchange Difference

Acquired through business combinations

At 30 November 2019

Accumulated amortisation

At 1 December 2017

Exchange Differences

Impairment charge

Amortisation

At 30 November 2018

Exchange Differences

Impairment charge

Amortisation

At 30 November 2019

Net book value

At 30 November 2019

At 30 November 2018 

Godwill

Customer contracts

Software 

Intellectual Property

£’000

20,959

-

-

-

(528)

467

8,169

29,067

-

-

-

(101)

214

29,180

1

-

110

-

111

(6)

3,286

-

3,391

25,789

28,956

£’000

17,442

474

292

(547)

528

119

2,880

21,188

-

-

-

(439)

96

20,845

11,002

29

-

6,743

17,774

(348)

-

1,221

18,647

2,198

3,414

£’000

587

960

-

-

-

-

-

1,547

540

529

-

1

-

2,617

242

-

-

628

870

(8)

-

764

1,626

991

677

£’000

2,451

49

-

-

-

(1)

551

3,050

-

(529)

(56)

-

15

2,480

-

-

-

10

10

-

-

2,086

2,096

384

3,040

Total

£’000

41,439

1,483

292

(547)

-

585

11,600

54,852

540

-

(56)

(539)

325

55,122

11,245

29

110

7,381

18,765

(362)

3,286

4,071

25.760

29,362

36,087

The  carrying  amount  of  goodwill  has  been  reduced  to  its  recoverable  amount  through  recognition  of  impairment  losses  of  £3.3m 
against goodwill of which £3.0m relates to Bigblu Services Ltd. The carrying value of Bigblu Services Ltd is £3.1m recoverable value 
in use at 30 November 2019. This was calculated based on forecast future cashflow discounted at a rate of 6.3%. Clannet Ltd and 
BeyonDSL are now carried at a recoverable amount of nil. Impairment charges are included in Administrative Expenses in the Statement 
of comprehensive income. 
The carrying amount of Quickline Communications Ltd is unaffected by the disposal of a non-controlling interest in QCL Holdings Ltd 
detailed in note 12.

57

Additons
JHCS Limited - On 15 January 2019,Quickline Communications 
Limited,  at  that  time  a  wholly  owned  subsidiary  of  Bigblu 
Broadband  Operations  Ltd,  acquired  the  entire  share  capital  of 
JHCS Ltd. The book value at acquisition, which is equivalent to 
fair value of the assets, was as follows:

Liabilities

Intellectual Property

Customer Contracts

Deferred Tax

Total book value and fair value

Total consideration

Satisfied by:

Cash

Deferred consideration – see below

Fair Value

£’000

(109)

15

96

(16)

(14)

200

25

175

200

Deferred consideration of £175k is an agreed sum payable over 
22 months from January 2019.

Goodwill arising on acquisition
Goodwill arising from acquisition made in the year was as follows:

Consideration

Less: Fair value of assets & liabilities acquired

Godwill

Total

£’000

200

(14)

214

The  above  consideration  includes  deferred  consideration  of 
£175k.

Revenue and Profits from acquisitions in the year
Revenue  and  profit  after  tax  included  in  the  Consolidated 
Statements  of  Comprehensive  Income  for  the  year  ended  30 
November 2019, from the acquisitions in the year are as follows:

Post-acquisition

Revenue

Profit after tax

Like for like revenue

£’000

39

2

190

In April  2019  the  operations  of  JHCS  were  integrated  with  that 
of QCL. Revenue from the JHCS customers was recognised as 
revenue in the accounts of QCL.
Like for like revenue represents income of the Group as though 
acquisitions took place at the beginning of the year.

12. Investments

Subsidiaries

Customer Contracts

Opening balance:

Additions during the year:

Group
2019

£’000

-

53

53

53

Group
2018

£’000

-

345

345

Company
2019

Company
2018

£’000

5,625

-

£’000

5,625

-

5,625

5,625

345

5,625

5,625

Reclassification to intangible assets

            -

Closing balance

53

(292)

53

-

-

5,625

5,625

Subsidiary Undertakings
Bigblu Broadband plc and its subsidiaries hold more than 20% of 
the share capital of the companies overleaf:

Non-controlling Interest in QCL Holdings Ltd
In August  2019  QCL  Holdings  Limited  (“QCL”),  a  subsidiary  of 
BBB  and  new  holding  company  for  Quickline  Communications 

Limited  (“Quickline”)  secured    £12m  of  new  equity  and  debt 
funding to support the build-out of its fibre backed fixed wireless 
network business across the UK.

This £12m funding allows Quickline to significantly increase the 
size  and  scale  of  its  fixed  wireless  access  (“FWA”)  business  to 
target  a  customer  base  of  approximately  30,000  subscribers 
over  the  next  three  years,  with  significantly  increased  revenue, 
EBITDA  and  profitability  anticipated  as  new  capital  is  deployed 
and the business increases in scale. The transaction values QCL 
at  an  enterprise  value  of  £15m  (pre  new  money),  a  significant 
uplift compared to the valuation at the time of BBB’s acquisition of 
Quickline in August 2017 of £8.4m.

The funding includes £4m of new equity initially with a further £4m 
of equity committed and a £4m revolving credit facility provided 
by  HSBC.  This  will  allow  Quickline  to  expand  its  infrastructure, 
consider selective acquisitions and target grants issued by BDUK 
to support investment in rural broadband projects.

Compelling market fundamentals exist given the digital divide in 
the UK with over a million homes still unable to receive superfast 
broadband services. Pure fibre to the home is widely considered 
uneconomic  in  rural  areas.  FWA  is  a  quicker  and  lower  cost 
solution and is supported by government grants. Current government 
programmes largely managed by BDUK include a £200m Rural 
Gigabit  Connectivity  Programme  and  a  Rural  Gigabit  Voucher 
scheme worth up to £3,500 for each SME and up to £1,500 per 
residential premise.

QCL  plans  to  invest  around  £20m  over  the  next  three  years, 
including  funds  provided  by  potential  government  grants  and 
internal cash flows, targeting a customer base of around 30,000 
and a significant increase in revenue and profitability.

As a result of the disposal of shares in QCL BBB’s shareholding 
in QCL will initially reduce to 69.7% but BBB will continue to fully 
consolidate  QCL  into  its  accounts  as  it  retains  control.  BBB  is 
expected to benefit from QCL’s increased valuation, revenues and 
profitability  as  the  accelerated  growth  strategy  is  implemented. 
The  new  funding  reduces  BBB’s  gearing  to  approximately 
1.0x - 1.5x net debt/EBITDA, allowing BBB to continue investing 
across  the  Group  and  maintain  a  robust  balance  sheet.  The 
transaction is expected to be significantly earnings enhancing in 
the year to November 2021, once the initial investment has been 
made.

Funds managed by Harwood Capital, which manages or advises 
BBB’s two largest shareholders, are providing £7.75m of equity. 
Paul  Howard  (BBB  non-executive  director)  is  providing  £0.25m 
and  has  become  Chairman  of  QCL.  Simon  Clifton  (BBB  CTO 
and  co-founder)  has  joined  the  board  of  QCL.  Steve  Jagger, 
Quickline’s  founder  and  CEO,  is  re-investing  his  final  earn-out 
payment of £1.4m into QCL for an initial shareholding of 7.7%.

The  shares  in  QCL  held  by  the  Harwood  Funds,  Paul  Howard 
and Steve Jagger (other than any Growth Shares as referred to 
below) have a capital preference on a capital return equal to 1.25 
times  the  subscription  price.  The  preference  will  be  increased, 
after  the  second  anniversary  of  issue  of  each  tranche  of  their 
shares,  at  10%  per  annum  compounded  annually  and  accrued 
quarterly. 

In  addition,  Steve  Jagger,  Paul  Howard  and  certain  members 
of the QCL management team will be eligible to acquire growth 
shares in QCL which will entitle them to 10% of the value realised 
in the event of a sale of Quickline or liquidity event above a hurdle 
linked  to  the  post  investment  value  of  QCL  plus  the  investors’ 
capital preference (“Growth Shares”). The growth share scheme 
will  be  put  in  place  shortly  and  is  designed  to  ensure  that  its 
participants are appropriately incentivised to deliver QCL’s growth 
objectives over the medium to longer term.

58

Bigblu Broadband plc | Annual Report and Accounts 2019Subsidiary Undertakings
Bigblu Broadband plc and its subsidiaries hold more than 20% of the share capital of the companies below:

Notes to the Financial Statements

Bigblu Services Holding Limited 
(Formerly Avonline Satellite 
Services Holdings Ltd)

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England

Ordinary

Bigblu Operations Limited 

50,000 of £1.60 each 50,000 
of £1 each 50,000 of £18.80 
each 

Ordinary

Bigblu Operations Limited 

100 of PLN0.02 each

Bigblu Operations Limited 
(Formerly Satellite Solutions 
Worldwide Limited)

Bigblu Ireland Limited (Formerly 
Europasat Satellite (Ireland) 
Limited)

Europasat (France) SAS

Europasat Sp Z.o.o. *

Address & Country of 
Incorporation

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England 

Century House, Harold's Cross Road, 
Dublin 6W Ireland

Atelier Village PMI 3-38 Rue Jean 
Jacques Mention Espace Industriel 
Nord 
80000 Amiens France

Połczyńska 31A, 01-001 Warszawa 
Poland

Bigblu Services Limited (Former-
ly Avonline Satellite Services Ltd)

Breiband.no.as 

SkyMesh Pty Ltd 

BorderNET Internet Pty Ltd 

QCL Holdings Ltd

Quickline Communications Ltd

Clannet Broadband Ltd *

JHCS Ltd *

Open Sky S.R.L. 

Sat Internet Services GmbH *

Getinternet GmbH *

Orbitcom GmbH *

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England

Høgdaveien 1, 1540 Vestby Norway

37 Baxter Street, Fortitude Valley QLD 
4006, Brisbane Australia

37 Baxter Street, Fortitude Valley QLD 
4006, Brisbane Australia

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England

Broadband House, 
108 Churchill Road, Bicester, 
Oxfordshire OX26 4XD England

3 Priory Court, Saxon Way, Hessle, 
East Yorkshire, HU13 9PB England

Corso San Felice e Fortunato 105 
36100, Vicenza Italy

Justus-von-Liebig Straße 26 
Neustadt am Rübenberge Germany

Justus-von-Liebig Straße 26 
Neustadt am Rübenberge Germany

Justus-von-Liebig Straße 26 
Neustadt am Rübenberge Germany

Class of Share

Parent Company

No of Shares

% held by parent

Ordinary

Bigblu Broadband plc

20,266 of £0.01 each

100%

Ordinary

Bigblu Operations Limited 

100 of €1 each 

100%

Ordinary

Bigblu Operations Limited 

5,000 of €1 each 

100%

Ordinary

Ordinary

Ordinary

Bigblu Services Holdings 
Limited

2 of £1 each

100%

Bigblu Operations Limited 

1,700,412 of 1.40Nok each 

Bigblu Operations Limited 

20,898,680 of £0.196 each 

Ordinary

SkyMesh Pty Ltd 

2,863,105 of £0.09 each 

Ordinary

Bigblu Broadband plc

9,900,000 of £0.00001

69.7%

Ordinary

QCL Holdings Ltd 

28,571,428 of £0.07 each

100%

Ordinary

Quickline Communications Ltd

4 of £1 each

100%

Ordinary

Quickline Communications Ltd

100 of £1 each

Ordinary

Bigblu Operations Limited 

30,000 shares of 1€ each

Ordinary

Bigblu Operations Limited 

25,000 shares of 1€ each

Ordinary

Sat Internet Services GmbH

25,000 shares of 1€ each

Ordinary

Sat Internet Services GmbH

25,000 shares of 1€ each

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Satellite de Sabedoria Lda *

Rua Comendador Armindo da Fonseca
6A 3100-436 Pombal Portugal

Europasat Iberica Sociedad 
Limitada *

Calle Estrasburgo, 5 - NAV 7, las Ro-
zas de Madrid, 28232 , Madrid Spain

Ordinary

Sat Internet Services GmbH

1 share of 5,000€ 

Ordinary

Bigblu Operations Limited 

300 of €10 each

*These companies are exempt from annual audit.

13. Cash and cash equivalents

15. Trade and other receivables

Cash and bank accounts

Short term deposits

14. Inventory

Finished goods

There  is  no  material  difference  between  the  amounts  stated 
above and replacement cost.

Write  down  of  inventories  to  net  realisable  value  amounted 
to  £266k  (2018:  £100k).  These  costs  were  recognised  as  an 
expense  during 
in  Administrative 
Expenses.

the  year  and 

included 

Group

2019

£’000

2018

£’000

Trade receivables

5,800

5,067

Other receivables

189

-

Prepayments and accrued income

5,989

5,067

Amounts due from group undertakings

Group

Company

2019

£’000

2,618

2,605

3,102

-

2018

£’000

4,811

2,707

2,375

2019

£’000

-

25

148

2018

£’000

-

68

86

-

36,686

26,526

8,325

9,893

36,859              

26,680              

Group

2019

£’000

2018

£’000

3,911

1,950

Movement in provision for impairment of receivables

Individually impaired

As at 1 December 2018

Charged to Income statement

Utilised

As at 30 November 2019

2019

2018

£’000

£’000

1,329

613

2,199

1,273

(1,732)

(557)

1,796

1,329

59

The average credit days taken on sales of goods and services is 20 
days (2018: 32 days). No interest is charged on receivables. Trade 
receivables  are  provided  for  based  on  estimated  irrecoverable 
amounts  from  the  sale  of  goods  and  services,  determined  by 
reference to past default experience and likelihood of recovery as 
assessed by the directors.

Included in the Group’s trade receivable balance are debtors with 
a  carrying  amount  of  £931k  (2018:  £826k)  which  are  past  due 
at  the  reporting  date.  The  directors  consider  that  the  carrying 
amount of trade receivables approximates to their fair value.

Post  a  significant  period  of  acquisition  and  growth,  in  FY19 
the  company  initiated  a  significant  restructure  of  both  Senior 
Management roles and geographic locations, such that a number 
of smaller offices are now managed out of a smaller number of 
hubs. The  costs  of  this  restructuring  largely  covers  redundancy 
costs  of  £766k,  with  some  additional  incidental  direct  costs 
attributable to the restructure, committed and communicated as 
at  30  November  2019.  This  is  both  to  enable  a  staggered  and 
controlled  reorganisation  and  to  enable  compliance  with  local 
regulatory  issues.  The  remaining  provision  allows  for  £278k  of 
redundancy costs and £50k of legal costs.

Accounts receivable ageing:

Current

30-60 days

60-90 days

90-120 days

As at 30 November 2019

2019

£’000

2018

£’000

2,043

3,057

296

30

249

2,618

389

204

1,161

4,811

The  provision  covers  all  debts  in  excess  of  60  days  past  due 
excluding  the  reseller  network  and  balances  related  to  the 
commercial  relationship  with  Viasat  and  the  EBI  Preferred 
Partner Programme.

The Group applies the IFRS 9 simplified approach to measuring 
expected  credit  losses  which  uses  a  lifetime  expected  loss 
allowance  for  all  trade  receivables.  To  measure  the  expected 
credit  losses,  trade  receivables  have  been  grouped  based  on 
shared  credit  risk  characteristics  and  the  days  past  due.  The 
expected loss rates are based on the payment profiles of sales 
over  a  period  of  12  months  before  30  November  2019  or  1 
December  2019  respectively  and  the  corresponding  historical 
credit  losses  experienced  within  this  period.  The  historical  loss 
rates are adjusted to reflect current and forward-looking information 
on macroeconomic factors affecting the ability of the customers to 
settle the receivables.

16. Trade and other payables

Movements in the provision for restructuring costs were as follows: 

Carrying amount at start of year

Charged to profit and loss

Restructuring costs

17. Non-current liabilities

Unsecured Loan

Revolving credit facility

Other loans

Total loans

Lease liabilities 

Other payables

Total

Group

2019

£’000

-

328

328

2018

£’000

-

-

-

Group

Company

2019

£’000

2018

£’000

2019

£’000

2018

£’000

11,728

11,728

11,728

11,728           

  8,250

  4,900

  8,250

4,900

209

351

-

-

20,187

16,979

19,978           

16,628           

4,409

-

96

313

-

-

-

-

24,596

17,388

19,978             

16,628             

The Unsecured Loan is subordinated and repayable in May 2024. 
Interest is charged quarterly at a fixed rate of 10% pa. The unse-
cured Revolving Credit Facility obtained during the year is repay-
able by May 2024, and attracts interest at a fixed rate of 4.346%. 
Finance  leases  attract  interest  at  a  rate  of  6%.  Other  payables 
relate to deferred consideration payable greater than one year.

Current

Group
2019

£’000

Group
2018

£’000

Company
2019

Company
2018

£’000

£’000

Maturity of lease liabilities

Trade payables

11,750

9,677

Amounts due to group undertakings

Other taxes and social security

Other payables

Accruals and deferred income

Lease liabilities

-

2,760

6,162

10,869

1,248

32,789

-

2,954

9,226

9,413

43

561        

251    

253

-

266        

  108    

-

206

Due 1 – 2 years

Due 2 – 5 years

2,819

2,052

Total

-

-

Group

2019

£’000

1,211

3,198

4,409

2018

£’000

35

61

96

31,313

3,884 

2,632 

2018 include only those liabilities comprising minimum lease lia-
bilities on contracts identified as finance leases.

Trade  payables  principally  comprise  amounts  outstanding  for 
trade purchases and ongoing costs. The average creditors days 
taken  for  trade  purchases  is  120  days  (2018:  107  days).  The 
Group has financial risk management policies in place to ensure 
that  all  payables  are  paid  within  the  credit  time  frame.  Within 
other payables is £1.5m (FY2018: £6.4m) of deferred consideration 
which  relates  to  future  years  profits  in  relation  to  acquisitions 
made  during  2018  and  2019.  The  directors  consider  that  the 
carrying  amount  of  trade  and  other  payables  approximates  to 
their fair value.

Provisions:
Included in Other payables above are the following provisions:

Maturity of loans

Due 1 – 2 years

Due 2 – 5 years

Due over 5 years

Total

Group
2019

£’000

209

11,728

8,250

20,187

Group
2018

Company
2019

Company
2018

£’000

447

11,728

4,900

17,075

£’000

£’000

-

11,728

8,250

19,978

-

11,728

4,900

16,628

Restructuring costs

60

Group

2019

£’000

328

2018

£’000

-

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
 
BGF loan and equity warrants
A fully subordinated £12m 2024 unsecured loan note facility and 
associated  equity  warrants  (the  ‘BGF  loan  and  option’)  were 
received  from  BGF  in  2016.  These  instruments  are  accounted 
for  using  split  accounting  which  involves  first  determining  the 
carrying amount of the debt component. This is done by measuring 
the  net  present  value  of  the  discounted  cash  flows  of  interest 
and capital repayments, ignoring the possibility of exercise of the 
equity warrants. The discount rate is the market rate at the time 
of inception for a similar liability that does not have an associated 
equity instrument. On this basis the debt component, held within 
‘other non-current liabilities’, had a fair value as at 30 November 
2019  of  £11.7m  (2018:  £11.7m),  and  the  equity  component, 
held  within  ‘other  equity  reserves’,  a  fair  value  of  £0.3m  (2018: 
£0.3m).  As  at  30  November  2019,  the  fair  value  of  the  debt 
component  remained  unchanged  with  a  £830k  (2018:  £830k) 
charge  going  to  finance  costs  in  the  income  statement.  This 
charge  is  split  £141k  (2018:  £141k)  within  underlying  interest 
charges and £689k (2018: £689k) within non-underlying finance 
costs,  the  latter  amount  being  the  additional  annual  charge 
associated with the redemption premium.

18. Deferred Taxation

At 1 December

Transfer to Statement of Comprehensive Income

Deferred taxation transfer

At 30 November

Deferred tax is provided as follows:

Accelerated capital allowances

Intangible assets

Geographical split of deferred tax asset:

United Kingdom

Europe

Rest of the World

19. Share Capital

2019

£’000

2018

£’000

(225)

(184)

-

(409)

644

(1,452)

583

(225)

       563

882

(154)

      (657)

409

      225

52

581

10

643

68

803

11

882

No. of Shares

Share Capital

Share Premium

Notes to the Financial Statements

20. Other Capital Reserves – Group

Listing cost reserve
The  listing  cost  reserve  arose  from  expenses  incurred  on  AIM 
listing.

Foreign exchange translation reserve
The foreign exchange translation reserve is used to record exchange 
difference  arising  from  the  translation  of  the  final  statements  of 
foreign operations.

Share option reserve
The share option reserve is used for the issue of share options 
during the year and charges relating to previously issued options.

Merger relief reserve
The merger relief reserve relates to share premium attributable to 
shares issued in relation to the acquisition of Bigblu Operations 
Limited in May 2015, and the current year acquisitions. Costs of 
£Nil (2018: £0.4m) were offset against the merger relief reserve 
during 2019.

Other Equity Reserve
Other Equity relates to the equity element of the BGF Convertible 
Loan described in note 17.

Share Premium 
Share  premium  represents  the  excess  consideration  over 
nominal value net of issue costs and amounts to £23.9m (2018: 
£23.9m). Costs of £Nil (2018: £Nil) were offset against the share 
premium account during 2019 in relation to funds raised from the 
issue of shares.

21. Lease Arrangements

The Group as Lessee
The statement of profit or loss shows the following amounts re-
lating to leases:

Depreciation of ROU assets

Land & buildings

Fixtures, fittings & infrastructure

Motor vehicles

Leased assets 2018

No.

£

£

Interest expense (included in finance cost)

At 30 November 2018

56,704,078

8,505,609

23,900,242

Shares issued in the year

Shares issued at 15p each

At 30 November 2019

866,801

57,570,879

130,020

8,635,629

-

23,900,242

Expense relating to short term leases  
(included in administrative expenses)

Expense relating to leases of low-value assets 
(included in administrative expenses)

All shares issued during the year were as a result of share option 
exercises generating a total value of £515k of which £185k was 
credited to the Share Option Reserve.

The total cash outflow for leases was £1,515k.

The Group as lessor

2019

2018

£’000

£’000

294

874

77

1,245

286

108

69

-

-

-

-

-

-

-

2019

£’000

2018

£’000

283

298

On 28 May 2018 the Company reorganised its share capital by 
way of a consolidation (the “Consolidation”). Upon implementation 
of  the  Consolidation,  every  15  ordinary  shares  of  1p  each  in 
the  capital  of  the  Company  (“Existing  Ordinary  Shares”)  then 
in  issue  were  consolidated  into  1  new  ordinary  share  of  15p 
(“NewOrdinary Share”). 

All issued share capital is fully paid up. All ordinary shares have 
a par value of £0.15.

Minimum lease receipts under operating leases recognised as 
income in the year

At the balance sheet date, the Group had outstanding commitments 
for future minimum lease receipts under non- cancellable operating 
leases, which fall due as follows:

Within one year

Within 2 – 5 years

2019

£’000

365

10

375

2018

£’000

66

6

72

61

 
 
22. Related Party Transactions

Transactions  between  the  Company  and  its  subsidiaries,  which 
are  related  parties,  have  been  eliminated  on  consolidation  and 
are not disclosed in this note. 

Remuneration of key management personnel
The  remuneration  of  the  directors,  and  the  key  management 
personnel  of  the  Group,  is  set  out  below  in  aggregate  for  each 
of the categories specified in IAS 24 Related Party Disclosures.

Short- term employment benefits

Pension costs

Share based payments 

2019

£’000

1,166

28

437

2018

£’000

1,093

17

395

1,631

1,505

23. Share-Based Payments

Share Options
The  Group  has  share  option  schemes  for  employees  of  the 
Group. Options are exercisable at the price agreed at the time of 
the  issue  of  the  share  option. The  performance  conditions  vary 
between  employees.  If  the  options  remain  unexercised  after  a 
period of 5 years from date of grant the options expire. Options 
are forfeited if the employee leaves the Group before the options 
vest  unless  agreed  by  the  Board.  Details  of  the  share  options 
granted during the year are as follows:

2019

2018

Number of
Share 
Options

Weighted
Average 
Exercise 
price

Number of
Share 
Options

Weighted
Average 
Exercise 
price

Outstanding at beginning of year

5,243,469

98.99p

2,995,242

88.15p

Exercised during the year

Cancelled during the year

(866,801)

(202,665)

59.52p

-

66.05p

(140,000)

Granted during the year

1,072,251

22.77p

2,388,227

Outstanding at end of year

5,246,254

57.60p

5,243,469

Exercisable at end of year

1,195,964

102.04p

1,337,242

-

114.45p

113.50p

98.99p

81.65p

Detailed Plan Rules
The Plan was offered for the first time in 2018 and the remunera-
tion committee of the Board of the Company shall have the right 
to decide, in its sole discretion, whether or not further awards will 
be  granted  in  the  future  and  to  which  employees  those  awards 
will be granted.

The  rules  were  clear  that  grants  were  at  the  discretion  of  the 
Board  including TSR  (Total  Shareholder  Return)  considerations 
that needed to be taken into account before further awards could 
be made.

Warrants
The  Group  has  issued  warrants  to  investors.  Warrants  are 
exercisable at the price agreed at the time of issue and can be 
exercised  from  6  months  following  admission  to AIM  for  a  year 
of 3 years. There are no performance conditions attached. If the 
warrants remain unexercised after a year of 3 years from date of 
grant the warrants expire. Details of the warrants granted during 
the year are as follows:

2019

2018

Weighted
average
Exercise 
price

Number of
Warrants

Weighted
average
Exercise 
price

Number of
Warrants

Outstanding at beginning of year

108,464

15.0p

108,464

15.0p

Cancelled

(108,464)

Outstanding at end of year

Exercisable at end of year

-

-

108,464

108,464

No  warrants  were  outstanding  at  30  November  2019.  Warrants 
outstanding  at  30  November  2018  had  a  weighted  average 
exercise  price  of  15.0p  and  a  weighted  average  remaining 
contractual life of 1 year. The inputs into the Black-Scholes model 
are as follows:

The  options  outstanding  at  30  November  2019  had  a  weighted 
average exercise price of 57.60p (2018: 98.99p), and a weighted 
average remaining contractual life of 2 years (2018: 2 years). The 
inputs into the Black-Scholes model are as follows: 

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate

2019

£’000

-

-

-

-

-

2018

£’000

67.5p

15.0p

50%

2 yrs

5%

Weighted average share price

Weighted average exercise price

Expected volatility

Expected life

Risk-free rate

2019

£’000

2018

£’000

118.05p

118.05p

114.45p

114.45p

50%

1.83yrs

5%

50%

3yrs

5%

Long Term Incentive Plan
During  2018  an  executive  long-term  incentive  plan  (LTIP)  was 
put in place following consultation with a number of shareholders 
with performance criteria based on 2 key metrics: 50% based on 
how the BBB share price performs and 50% based on how BBB 
performs  against  a  basket  of  similar  companies.  Due  to  there 
being  no  share  scheme  in  operation  in  2017,  an  exceptional 
initial LTIP award of 200% of salary was agreed for participants 
on  launch  of  the  scheme.  It  was  agreed  that  awards  would  be 
considered  annually  by  the  Remuneration  committee  but  that 
future awards would be 100% of salary.

Awards  would  be  granted  annually  as  part  of  a  formal,  annual, 
grant policy:

• 
• 

within six weeks following the announcement of results; or
when exceptional circumstances exist (e.g. the normal grant 
is delayed for some reason or an out of policy award needs 
to be granted).

Expected volatility was determined by assessing the movements 
of the share price since the readmission to AIM in May 2015. The 
Group recognised total expenses of £437k (2018: £395k), related 
to equity-settled share-based payment transactions as follows:

Share option charge

24. Financial Risk Management

2019

£’000

437

2018

£’000

395

Background
In  common  with  all  other  businesses,  the  Group  is  exposed  to 
risks  that  arise  from  its  use  of  financial  instruments.  This  note 
describes  the  Group’s  objectives,  policies  and  processes  for 
managing  those  risks  and  the  methods  used  to  measure  them. 
Further quantitative information in respect of these risks is presented 
throughout the financial statements. There have been nosubstantive 
changes in the Group’s exposure to financial instrument risks, its 
objectives,  policies  and  processes  for  managing  those  risks  or 
the methods used to measure them from previous periods unless 
otherwise  stated  in  this  note.  The  “financial  instruments”  which 
are affected by these risks comprise borrowings, cash and liquid 
resources  used  to  provide  finance  for  the  Group’s  operations, 
together with various items such as trade debtors and trade creditors 

62

Bigblu Broadband plc | Annual Report and Accounts 2019that arise directly from its operations, inter-company payables and 
receivables,  and  any  derivatives  transactions  (such  as  interest 
rate  swaps  and  forward  foreign  currency  contracts)  used  to 
manage  the  risks  from  interest  rate  and  currency  rate  volatility. 
General objectives, policies and processes The Board has overall 
responsibility for the determination of the Group’s risk management 
objectives and policies and, whilst retaining ultimate responsibility 
for them, it has delegated the authority for designing and operating 
processes that ensure the effective implementation of the objectives 
and policies to the Group’s finance function. The Board receives 
monthly reports through which it reviews the effectiveness of the 
processes put in place and the appropriateness of the objectives 
and  policies  it  sets. The  overall  objective  of  the  Board  is  to  set 
policies that seek to reduce risk as far as possible without unduly 
affecting the Group’s competitiveness and flexibility. Further details 
regarding these policies are set out below:

Capital risk management
The Group manages its capital to ensure that entities in the Group 
will be able to meet their financial obligations as they arise while 
maximising the return to stakeholders. The capital structure of the 
Group consists of cash and cash equivalents and equity attributable 
to equity holders of the parent, comprising issued capital, reserves 
and retained earnings as disclosed in Notes 19 to 20. The Group 
raised  £4.0m  in August  2019  from  the  sale  of  a  non-controlling 
interest in the capital of a subsidiary QCL Holdings Ltd, together 
with  a  commitment  to  a  further  £4.0m  equity  and  arrangement 
of a £4.0m revolving credit facility. The Group intends to use the 
majority of these funds to invest in future growth by expanding its 
FWA  infrastructure  and  making  selective  acquisitions  (see  note 
12 for more details).

Credit risk
The Group’s principal financial assets are bank balances and cash, 
trade and other receivables and investments. The Group’s exposure 
to  credit  risk  is  primarily  attributable  to  its  trade  receivables. 
Credit risk is managed locally by the management of each business 
unit. Prior to accepting new customers, credit checks are obtained 
from reputable external sources. The amounts presented in the 
balance sheet are net of allowance for doubtful receivables (see 
note 15 for more details). An allowance for impairment is made 
where there is an identified loss event which, based on previous 
experience, is evidence of a reduction on the recoverability of the 
cash flows. The credit risk on liquid funds and derivative financial 
instruments is limited because the counterparties are banks with 
low credit risk assigned by international credit-rating agencies. The 
Group has no significant concentration of credit risk, with exposure 
spread  over  a  large  number  of  counterparties  and  customers. 
The  Group  has  no  significant  concentration  of  credit  risk,  other 
than  with  its  own  subsidiaries,  the  performances  of  which  are 
closely  monitored.  The  Directors  confirm  that  the  carrying 
amounts of monies owed by its subsidiaries approximate to their 
fair value. 

Liquidity risk
Liquidity  risk  arises  from  the  Group’s  management  of  working 
capital  and  the  finance  charges  and  principal  repayments  on 
its  debt  instruments.  It  is  the  risk  that  the  Group  will  encounter 
difficulty in meeting its financial obligations as they fall due. The 
Group’s policy is to ensure that it will always have sufficient cash 
to allow it to meet its liabilities when they become due. To achieve 
this aim, the cash position is continuously monitored to ensure that 
cash balances (or agreed facilities) meet expected requirements 
for a period of at least 90 days. The Board monitors annual cash 
budgets and updated forecasts against actual cash position on a 
monthly basis. At the balance sheet date, these projections indicated 
that  the  Group  expected  to  have  sufficient  liquid  resources  to 
meet its obligations under all reasonably expected circumstances. 
The maturity of financial liabilities is detailed in Note 17. 

Notes to the Financial Statements

Market risk
Market risk arises from the Group’s use of interest bearing and 
foreign  currency  financial  instruments.  It  is  the  risk  that  the  fair 
value of future cash flows of a financial instrument will fluctuate 
because of changes in interest rates (interest rate risk) or foreign 
exchange rates (currency risk).

Interest rate risk
The Group finances its operations through a mixture of retained 
profits, equity capital and bank facilities, including hire purchase 
and  lease  finance.  The  Group  borrows  in  the  desired  currency 
at  floating  or  fixed  rates  of  interest  and  may  then  use  interest 
rate  swaps  to  secure  the  desired  interest  profile  and  manage 
exposure to interest rate fluctuations. 

Borrowings contractual maturities and effective interest rate 
analysis 
In respect of interest bearing financial liabilities, the table in note 
17  indicates  the  undiscounted  amounts  due  for  the  remaining 
contractual  maturity  (including  interest  payments  based  on  the 
outstanding  liability  at  the  year  end)  and  their  effective  interest 
rates. The ageing of these amounts is based on the earliest dates 
on which the Group can be required to pay. The HSBC facility is 
reported quarterly to the bank in the form of convenat complicance 
reporting,  which  monitors  actuals  performance  by  a  number  of 
specific monetary measurements. 

Non-interest bearing liabilities
Details of trade and other payables falling due within one year are 
set out in Note 16. 

Currency risk
The main currency exposure of the Group arises from the ownership 
of its subsidiaries in Europe and Australia. It is the Board’s policy 
not to hedge against movements in the Sterling/Australian Dollar, 
Sterling/Norwegian Kroner and Sterling/Euro exchange rate. 

Other currency exposure derives from trading operations where 
goods  and  services  are  exported  or  raw  materials  and  capital 
equipment are imported. These exposures may be managed by 
forward currency contracts, particularly when the amounts or periods 
to  maturities  are  significant  and  at  times  when  currencies  are 
 particularly volatile.

Trading
It  is,  and  has  been  throughout  the  period  under  review,  the 
Group’s  policy  that  no  trading  in  financial  instruments  shall  be 
undertaken.

25. Financial instruments

The Group has the following financial instruments:

Financial assets

Cash & cash equivalents

Trade receivables

Amounts owed by group undertakings

Other receivables

Total

Financial liabilities

Trade payables

Amounts owed to group undertakings

Accruals

Other creditors

Lease liabilities

Total

Group
2019

£’000

5,989

2,618

-

2,605

11,212

Group
2018

Company
2019

Company
2018

£’000

£’000

£’000

5,067

4,811

-

-

915

-

-

36,686

26,526

2,707

12,585

25

68

36,711

27,509

11,750

9,677

-

8,488

6,162

5,657

-

5,853

9,226

139

561

251

266

108

2,819

2,052

-

-

-

-

32,057

24,895

3,631

2,426

The  carrying  value  of  financial  instruments  is  a  reasonable 
approximation  of  fair  value  due  to  the  short-term  maturities  of 
these instruments.

63

    
26. Post Balance Sheet Events

Refinancing of Existing Debt Facilities
In  December  2019  the  Company  agreed  a  new  £30m  revolving 
credit  facility  with  Santander  Bank  UK  plc.  This  will  be  used  to 
replace  the  two  tranches  of  loan  notes  totalling  £12m  issued  in 
2016 by Business Growth Fund (“BGF”) (the “Loan Notes”) and the 
Group’s  £10m  revolving  credit  facility  with  HSBC  plc  (the  “HSBC 
Facility”)  and  to  provide  additional  working  capital  to  support 
the Group. HSBC will continue to provide a £4m revolving credit facility 
and  operational  banking  support  to  the  Group’s  UK  fixed  wireless 
subsidiary  QCL  Holdings  Limited  (“QCL”).  This  provides  the  Group 
with combined facilities of £34m with Santander and HSBC.

The facility with Santander is a 3-year loan agreement with an option 
to extend for up to a further 2 years. Interest terms are on a ratchet 
to  LIBOR  according  to  the  Group’s  net  leverage  ratio.  This  replac-
es, in its entirety, the BGF Loan Notes which bore interest at a fixed 
coupon, and the HSBC Facility which had an interest charge at a mar-
gin related to LIBOR. As a result, there will be a significant reduction 
in the Group’s annual cost of debt and net interest payments. Further 
details on the BGF Loan Notes and HSBC Facility are included below.

BGF  continues  to  own  4.5m  shares  in  BBB.  As  part  of  BGF’s 
initial subscription for the Loan Notes in 2016, BGF had options over 
4.9m ordinary shares at an exercise price of 112.5p, expiring August 
2021, and a £2.4m convertible Loan Note convertible at an exercise 
price of 135p per share. As part of the refinancing, BBB has agreed to 
extend the 4.9m options to May 2024 and granted BGF an additional 
1.8m  options  at  an  exercise  price  of  135p  expiring  May  2024  to 
replace the conversion rights within the £2.4m convertible Loan Note 
which  is  being  redeemed  in  full.  This  is  beneficial  to  the  Company 
as  the  redemption  premium  would  otherwise  have  been  payable 
immediately on early redemption.

BGF  has  also  agreed  to  defer  the  repayment  of  the  £5.5m 
redemption premium on the Loan Notes from May 2021 to May 2024 
to align with the options above. 

The  Board  considers  that  there  are  a  number  of  key  benefits  as  a 
result of the agreement with Santander, which effectively enables it to 
re-finance debt with a coupon of 10% with a more flexible revolving 
credit facility with a margin of only 3-4%.As such, the refinancing of 
existing debt facilities will support the Group for the next stage of its 
growth strategy and will:

• 
• 

• 
• 

• 

reduce the Group’s cost of debt;
provide  additional  funding  headroom  to  support  accelerated 
growth;
provide a simplified capital and covenant structure;
defer  amortising  principal  repayments  under  the  BGF  Loan 
Notes and HSBC Facility which will enhance cash flow; and
improve  our  free cash  flow  and  increase  our  EPS via  reduced 
finance charges, which the Directors believe will increase value 
for shareholders.

Details of New facility - Santander RCF
A new £30m revolving credit facility (RCF) for an initial 3-year term, 
extendable by 1 year on up to two occasions (at the option of BBB) 
with  no  annual  clean  down  payments  required.  Interest  margin 
on  LIBOR  ratchets  according  to  prior  quarter’s  net  leverage  ratio 
(Net Debt / LTM EBITDA), and the cost of debt is therefore expected 
to reduce as net debt decreases over the term of the loan. The facility 
includes customary covenants, including:

• 
• 
• 

Net Leverage (Net Debt / 12m EBITDA)
Interest cover
Capex control linked to budgets

The Security on the facility will entail cross-guarantees from material 
Group companies, although QCL and its subsidiaries are carved out 
and  not  regarded  as  a  borrower  or  part  of  the  Group  for  the  loan 
purposes.

Santander will also acquire first ranking security (share pledge) over 
BBB’s shares in QCL.

Refinancing highlights
BGF  have  granted  consent  to  the  refinancing  of  the  £12m  in 
principal Loan Notes on the following terms:

• 

• 

• 

Deferral of the £5.5m redemption premium previously due at the 
earlier of redemption of the notes or May-21, but now deferred 
until May-24
Preservation  and  extension  of  the  existing  share  options 
over  4.9m  shares  at  112.5p  from  current  expiry  date  of  
ug-21  to  May-24,  therefore  keeping  them  aligned  to  the 
redemption  premium  with  the  expectation  of  a  cashless 
settlement of the redemption premium in shares.
Issuance of new options as replacement for the convertible loan 
note of £2.4m to be redeemed, on the same terms as the original 
loan conversion of 1.8m shares at 135p.

The initial refinancing drawdown of c. £22.9m includes repayment of 
the BGF and HSBC principal, the BGF early redemption charge, fees 
and working capital.

When  compared  against  the  previous  BGF  Loan  Notes  and  HSBC 
Facility, over the five-year period to 2024 the refinancing is expected 
to result in estimated total net cash benefit of c. £14m to the Group 
arising from:

• 
• 

c. £2.0m cash savings due to the lower interest margin; and
£12m  arising  from  deferral  of  the  scheduled  BGF  principle 
repayments to May-24

The  current  P&L  interest  charge  includes  BGF  interest  rate  of  10% 
on the £12m Loan Notes, the effective interest charge for the of the 
£5.5m redemption premium over the life of the instrument (July 2016 
to May 2024) and the HSBC facility finance charges. The Santander 
RCF reflects a lower and simpler variable interest margin over LIBOR 
(which depends on the Group’s net leverage ratio). This is expected to 
result in finance savings of c. £2.0m over the five-year period to FY24.

Group  headroom  immediately  post-refinancing  equals  c.  £13.1m, 
being  c.  £7.1m  unused  Santander  RCF  and  c.  £6m  cash.  This 
reflects  an  immediate  headroom  increase  of  £5.35m  against  the 
current headroom of £1.75m on the HSBC Facility.

Quickline is carved out and will maintain its existing £4m RCF facility 
with HSBC, which has a separate and distinct security package.

Selection of Quickline to lead rural connectivity project
In February 2020 the Company’s subsidiary, Quickline Communications 
(“Quickline”),  was  selected  to  lead  a  £6m  project  to  boost  rural 
connectivity in North Yorkshire.

The project will focus on bringing mobile connectivity to the County 
where 35% of the population currently has no 4G mobile coverage. 
It  will  also  test  how  superfast  mobile  connectivity  can  benefit  North 
Yorkshire in boosting tourism, tackling social isolation and acting as 
an early warning system for flooding emergencies.

Other partners with Quickline include a mix of specialist small to medium 
enterprises (SMEs) and the universities of York and Lancaster. The 
partnership has secured £4.5m of Government funding with a further 
£2m being added by the industry partners.

The project, which is a continuation of the technical partners’ previous 
work  with  the  5G  Rural  Integrated  Testbed  project  (“5GRIT”),  will 
investigate  how  rural  mobile  connectivity  can  help  eliminate  the 
not-spots  of  North Yorkshire  by  developing  new  technologies,  apps 
and services tailored for rural areas. It aims to understand how the 
public,  private  and  community  sectors  can  work  together  to  reduce 
the cost of delivering mobile access in rural areas.

The project is supported by the Department of Digital, Culture, Media 
and  Sports,  as  part  of  the  5G  Rural  Connected  Communities Trials 
and  Testbed  programme.  This  £30m  programme  supports  national 
projects to determine how best to use the 5G technology to deliver 
services across the entire nation.     

COVID-19
Finally, post year end the COVID-19 pandemic was declared across the 
World. This has had no impact on any balances as at 30 November 2019 
and  any  potential  impact  on  the  going  concern  status  of  the  Group 
has been assessed in the going concern notes on pages 10 and 11 of 
the Chief Executive Report.

64

Bigblu Broadband plc | Annual Report and Accounts 2019 
 
 
 
 
 
 
 
 
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Bigblu Broadband plc | Annual Report and Accounts 201967

Broadband House
108 Churchill Road
Bicester
Oxon OX26 4XD
United Kingdom

Tel: +44 (0)1869 222 900
Fax: +44 (0)1869 722 799

www.bbb-plc.com

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Bigblu Broadband plc | Annual Report and Accounts 2019