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Boku, Inc

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FY2022 Annual Report · Boku, Inc
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Annual 
 Report
2022

Boku, Inc.
Annual Report and Accounts 
for the year ended 31 December 2022

 
 
 
 
 
 
 
 
 
 
 
 
 
Boku works with the world’s largest merchants. We help 
them to grow their businesses in every corner of the 
globe, with payments that reach mobile-first consumers, 
targeted marketing programs that attract, engage, 
and retain digital subscription users, and merchant 
services that ease the complexities of global settlement, 
compliance, tax, and fraud mitigation. 

To learn more about Boku, as well as obtain the latest 
information of interest to investors and stakeholders, 
please visit our website at www.boku.com.

Our Customers

Boku provides a global mobile 
payments network through 
its mobile-first platform, which 
reaches over 7 billion consumer 
payment accounts in more than  
90 countries worldwide.

Most things bought online are not bought with cards. 
They are bought with a variety of different local payment 
methods, including mobile wallets and account to 
account/real time payments. There are scores and 
scores of them. All different and incompatible

Boku builds custom connections to the most popular 
ones incorporating bespoke features that help our 
merchants to enrol more customers and sell more of 
their products. The mobile-first Payments Network 
now reaches over 340 payment methods worldwide, 
enabling merchants to transact and receive funds 
from 90 countries through a single contract and a 
single integration. 

Contents

Strategic Report

Governance

Financials

Chair’s Statement .................................. 3
Strategic Report  ................................... 4
Chief Executive Officer’s Report............ 12
Chief Financial Officer’s Report ............. 16
Principal Risks and Uncertainties .......... 24

Board of Directors ............................... 30
Senior Management ............................ 34
Corporate Governance Report ............. 36
Audit Committee Report ....................... 43
Remuneration Report ........................... 46
Environmental, Social  
and Governance Report (ESG) ............. 53
Directors’ Report ................................. 60
Directors’ Responsibilities Statement .... 62

Independent Auditor’s Report ............... 63
Consolidated Statement  
of Comprehensive Income ................... 72
Consolidated Statement  
of Financial Position ............................. 73
Consolidated Statement  
of Changes In Equity  ........................... 74
Consolidated Statement  
Of Cash Flows .................................... 75
Notes to the Consolidated  
Financial Statements ............................ 76

1Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Highlights60.050.040.030.020.010.0  0Monthly Active Users (millions)9.716.321.933.641.0201720182019202020212016202252.3million706050403020100Revenue ($USD millions)302520151050(5)Adjusted EBITDA ($USD millions)20172018201920202021201720182019202020219876543210TPV ($USD billions)1.73.65.05.06.98.2201720182019202020212022$8.9billion202220223.9+3%+14%constantcurrency24.535.343.551.262.1$63.8million$20.5million+28%40.030.020.010.0-(10.0)(20.0)(30.0)(40.0)Profit After Tax ($USD millions)201720182019202020212022$28.9million(2.3)6.312.712.719.222.9(28.1)(4.3)0.40.4(18.8)6.3+9%+20%constantcurrency2Boku Inc Annual Report and Accounts for the year ended 31 December 2021www.boku.com3Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Chair’s StatementI am delighted to be making my first report as Chair at the end of a year in which Boku has made substantial progress. However, I am not going to comment on trading numbers as they are well covered in my colleagues’ reports.First, however, I would like to thank Mark Britto who has made a huge contribution to this company as founder and, latterly, non-executive chair. We are not saying farewell though as he is remaining as a Non-Executive Director. This means we shall not only have continuing access to the depth of his Boku experience but also the insight from his recent experience as a senior executive at PayPal, one of the world’s largest payment companies.I have been a director of Boku since 2016, the year before Boku was admitted to AIM. Since then it has grown in size, sophistication, the breadth of its operations across the world and become profitable and cash generative. However, although its core business of Direct Carrier Billing (“DCB”) will continue to grow there is a limit to how many people want to charge purchases to their phone bill. As a result, and as part of our growth strategy, we have now moved into processing new payment methods – Local Payment Methods (“LPMs”) – principally eWallets and Real time Account to Account payments (“A2A”). The early growthmer of this strategy has far exceeded our expectations and is now increasingly visible in our results.However, revenue and profit growth are not everything albeit they are crucial to a commercial enterprise’s existence. We also pay close attention to each of the following:• Relevance and resilience: Boku prides itself on its ability to satisfy customers’ demanding requirements to support their growth. As our merchants include many of the major western digital companies, with some of the largest platforms on earth, they demand the highest standards.• Compliance and service: As a payments company, we are proud of our ability to comply with regulatory requirements in the more than 50 countries where we operate. Compliance with regulations and high standards of customer service are central to our culture and are two of the secrets of our success. • Our people: We value all our staff and treat them with the respect and consideration they deserve. We have, and intend to retain, high levels of staff loyalty and diversity. The Boku culture is, in my opinion, one of the most attractive features of this business.Turning to the board composition, we have recently recruited two new Non-Executive Directors, Meriel Lenfestey and Loren Shuster. Boku now has eight directors – two executives, an independent non-executive chair and five other non-executives of whom four are independent. I am proud that our non-executives collectively have a huge amount of relevant and diverse experience. Their areas of expertise include the payments industry, telecoms, internet, Far East operations, accounting, HR, customer experience, ESG (Environmental, Social and Governance) and public company board exposure. This depth of experience is complemented by a wide range of personal backgrounds from different countries and cultures. In conclusion, I believe we are a company with the highest standards of technical skills, customer service and integrity, underlining why and how we continue to supply payment services to the world’s largest digital companies. Alongside this we have a culture which makes Boku an attractive place to work and allows us to hire and retain the very best staff wherever they may be based and whatever their backgrounds are. I am extremely proud to be a member of the Boku team and I look forward to exciting growth in Boku’s revenue and profits in the coming years.Richard HargreavesNon-Executive Chair20 March 2023Strategic Report

“The world needs 
unreasonable men. 
The reasonable 
man adapts himself 
to the world; the 
unreasonable one 
persists in trying to 
adapt the world to 
himself. Therefore all 
progress depends 
on the unreasonable 
man” 

—George Bernard Shaw

Knowing the real job that the customer 
wanted done

Boku was able to achieve its position as the market leader 
in Direct Carrier Billing (“DCB”) by being unreasonable. 
Our competitors simply resold the facilities that mobile 
network operators made available. These interfaces were 
good enough for game show voting or the purchases of 
mobile wallpapers and ring tones – remember them? — 
that characterised the carrier billing industry in its early 
days. But they were inadequate for the needs of the global 
digital entertainment industry. To serve them, we needed to 
make some unreasonable demands of the Mobile Network 
Operators (“MNOs”).

Global digital companies didn’t want to use DCB to move 
money – there were plenty of other ways that they could do 
that more efficiently. What they wanted to achieve from a 
partnership with a telco, was to acquire new users. Once Boku 
understood the value that DCB could bring, we set about 
persuading the MNOs to deliver the right interface for us.

Mobile Network Operators had strategic advantages that 
could make charging to your phone bill a must have for global 
digital companies. There are more phones than payment 
cards and, because the phone company knows your number 
without having to ask, they could deliver one tap registration. 
But basic services were missing from many carrier APIs, such 
as the ability to do refunds or to ensure that fat fingers didn’t 
result in double charges. 

It wasn’t easy. At first the MNOs looked at Boku as an 
upstart who didn’t have any place telling them to change their 
systems. However, as we successively recruited customers 
like Sony, Spotify, Microsoft, Google and Apple, the carriers 
understood that changing their systems would allow them to 
reach a new class of merchant, with substantial new volume. 

4

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2021

www.boku.com

For Boku, this set up a virtuous cycle: new merchants led 
to new MNO connections and new connections led to new 
merchants. Most importantly, each of those new connections 
led to new users for our merchants. On average, each time 
a new connection is launched, around 15% of all new users 
recruited by the merchant in that territory will be recruited 
through the simplicity and reach of Direct Carrier Billing. New 
users are gold dust for merchants chasing growth. And, as 
the economic environment turns chilly, those new users are, if 
anything, even more valuable. 

In time, that virtuous circle, enabled Boku to establish 
itself as the scale player in the specialised payment 
method of DCB. By being bigger, we were able to support 
simultaneously more merchants and more high quality 
carrier connections at lower unit cost than our competition. 
Ultimately, practically all of the world’s largest digital 
companies, across app stores, streaming music and video, 
console, PC and mobile games, became our merchants. 
Mostly they used Boku as their sole provider.

Willie Sutton, an American bank 
robber, was once asked by 
a journalist “Why do you rob 
banks?”. He replied, “Because 
that’s where the money is.” 

Working with big companies is an important part of 
Boku’s strategy. Big companies have big volumes. It 
was the opportunity presented by big companies that 
persuaded MNOs to make changes to their systems. It is 
big companies that have the resources to manage multiple 
payment providers and thus accept Direct Carrier Billing 
alongside more conventional means of payment, such 
as cards. Boku developed a series of skills for working 
together with global companies which have become core 
competences for the organisation. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

5

6Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022www.boku.comOrder out of chaosThe Mobile Network Operator landscape is a very fragmented one. Whilst there are standards galore to cover messaging, data transmission and telephony, their back-office systems are a mish mash of 3rd party provided systems, bespoke software and in-house developments. No two are the same. Not even within the same carrier group sharing a common brand. That complexity was our opportunity. Since each connection by itself provided relatively little uplift for the merchant, it was infeasible for large companies to directly integrate them all. They needed a partner, like Boku, to simplify the process. Boku’s core proposition is to take the fragmented world of different payment issuers and to provide access to them through a single technical integration, a single contract and, if required, a single settlement process. Growth on DCB steady and predictable Unlike the standardised world of payment cards, the fragmenta-tion means that each connection must be made individually. There are no shortcuts. You can’t just flick a switch and light everything up. It’s frustrating in that growth comes at a steady pace, but it’s also a moat with which to defend our business. Once you’ve taken months to make a connection, it doesn’t get switched off or passed to a competitor, who would have to go through the same multi-month process. The complexity has also built an optimi-sation culture within Boku. Since each connection is different, a plug and play approach will not provide the best results for customers. Instead, Boku intensively analyses the performance of each connection to understand the features and configurations that could be implemented in order to ensure that a higher percentage of at-tempted enrolments and purchases are successfully completed. We differentiate ourselves not only by the reach of our network, but also by its quality (as evidenced by our global merchant testimonials, including being selected by Amazon as a global partner). With the right technical features, optimally configured, the difference in performance that Boku can achieve is consider-able. Our scale is important here too: by having more information about more connections from more merchants, we are better able to deliver new users and more sales for our merchants.Boku’s capabilities• A focus on the needs of global merchants• Customised integrations to payment issuers• Deep analysis and optimisation to improve outcomesThe value of DCB transactions that Boku processes has been growing steadily for some years, but we didn’t want to be the big fish in a small pond. Ultimately DCB was never going to account for more than 15% or so of a merchant’s total sales. Making payments using your phone bill or balance is a minority sport, most people will pay with something else. And we wanted to grow bigger by providing solutions that would be more widely used, solve bigger problems for our merchants. Happily, the skills that Boku has accumulated on DCB can be applied to that bigger canvas, to the larger market of payments through mobile wallets and account to account/real time payments. The growth of Local Payment Methods (“LPMs”) In the Roald Dahl story, The Twits, Mr. Twit fooled his wife into thinking that she was shrinking by gluing a tiny slither of wood onto the bottom of her walking stick every day for month. The change was so slow, so imperceptible, that the wife didn’t notice at first. Gradual change is hard to see.Strategic Report7Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Standardisation:  the motor of growth for cardsSince its invention in 1949, driven forward by the efforts of Visa and MasterCard, the general purpose payment card has grown to process trillions of dollars of payments every quarter. That growth, in large measure, has been driven by standardisation. It’s standardisation that has allowed an ecosystem of banks and payment processors to provide a global payment infrastructure, with many different participants competing to provide services to merchants and consumers.Relative decline:  The unnoticed eclipse of cardsYet over the last 15 years or so a profound change has occurred to the way in which the world pays for things online. Back in 2010, according to the Worldpay Global Payments report, approximately three quarters of the world’s e-commerce was taking place on cards. By 2020, that figure had reduced to just over a third.People in card-based payment cultures in the West may not have noticed the change, but most online purchases are not made with cards anymore. Why has this change been so hard to see? First it is that Visa and MasterCard have most assuredly been growing. Over the past 10 years Visa’s CAGR has been 11.3%, MasterCard’s 9.3%, but growth in online sales elsewhere has been faster, especially in Asia. Secondly, non-card spending is fragmented across scores and scores of different, mostly domestic payment methods. With very few exceptions, none of these new payment methods are large enough to register in the wider consciousness. You may have heard of Alipay, but what about Grabpay, Paymaya, Toss or Zalopay? Currently, the most successful Local Payment Methods are mobile wallets, but new payment options like Buy Now Pay Later, and, especially, real time Account to Account payments schemes are also rapidly gaining traction.8Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022www.boku.com9Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Growth of Account to Account (“A2A”)Real time Account to Account payments (“A2A”) are a new kid on the payments block. They’re growing incredibly fast and could disrupt cards: they are cheaper, faster, have a better guarantee for merchants and are more secure. The technology was pioneered in the UK with its Faster Payments service back in 2009 – most UK readers of this report will have made payments from a banking mobile app using the service – but it is in other countries where the technology has really taken off. India, for example, launched the Unified Payment Interface (“UPI”) in 2016, by December 2022, 7.8 billion transactions were processed in a single month. – approximately 8 per adult, the same as the UK. In Brazil the usage is even higher. Pix, the Brazilian system was launched in November 2020 and now, just over two years later, in December 2022, usage was 20 transactions per adult per month. With different national systems – A2A, like wallets, will be a fragmented ecosystem. But A2A addresses an even larger potential market than wallets encompassing both Business to Business transactions as well as Consumer to Business. Boku has integrated A2A schemes in Thailand and Korea and further integrations will be done in 2023.Global companies need local paymentsInitially, Local Payment Methods grew in their local markets – Chinese consumers to Chinese merchants, Thai consumers to Thai merchants and so on. But their success led to demand for acceptance from Boku’s existing global merchants. Global merchants needed to accept these payment methods if they wanted to be relevant in the countries where they had become popular, yet, just like with carrier billing, the complexity of connecting to each Local Payment Method individually was a real barrier to them self-supplying.Two Markets: commoditised cards, fragmented Local Payment MethodsFor payment processors there are, in effect, two different markets: the standardised world of cards and the fragmented, unstandardised world of LPMs, including DCB. For a payment processor, the card scheme rules are a given, immutable, non-negotiable, handed down on tablets of stone by Visa and MasterCard. It is possible to differentiate oneself a little by having a more modern payment stack, by being simpler to integrate or by having advanced routing capabilities, but the difference that you will make to the merchant’s business outcome is relatively small. The result is a price driven market where the returns go to scale. The cost of operating a payment platform is broadly fixed, with each incremental transaction adding little or nothing to overall expense. In cards, the spoils go to the largest player who can provide the service at the cheapest price. By contrast, in the Local Payment Method market, differentiation is possible. Since each payment method is different, it is possible to deliver dramatically different levels of performance based on the details of the specific Local Payment Method integration. If you can reduce latency, simplify the user interface, make one tap transactions possible, you can deliver dramatically better outcomes. Better business performance results in, on average, higher prices. The LPM processing market is particularly attractive with a large Total Addressable Market (“TAM”) and the potential for premium pricing.Strategic ReportStrategic Report

“I have a very particular  
set of skills, acquired over 
a very long career”

—Liam Neeson,  
playing the character Bryan Mills  

in the film, Taken (2008)

The skills that Boku has learned over ten years of processing 
DCB turn out to be ideally suited to operating in the 
fragmented ecosystem of local payments. Just as Mobile 
Network Operators had multiple different interfaces, so do 
mobile wallets; just as telcos are prepared to upgrade their 
specifications in order to reap the higher volumes from global 
merchants, so are Local Payment Methods; just as global 
merchants seek a partner with a single interface to connect 
them to many carriers, so are they also looking for partners 
who can connect them to the variegated universe of Local 
Payment Methods. 

Our suitability for the Big Pond of local payments is not a 
diversification from our DCB business, it is an extension 
of it. It is because we were successful at DCB, that we 
are well suited to other LPMs. Applying Boku’s formula of 
concentrating on quality, implementing dedicated features 
into our platform to ensure the optimal performance of each 
issuer makes a tangible difference. 

Better business results for our customers allows us to charge 
a premium price when compared to the card processors 
(over and above the premium to be had from operating the full 
service settlement model).

Investment in new capabilities

That’s not to say that there are no differences: swimming in the 
Big Pond does require some investment in new capabilities. 

The higher values processed through wallets and A2A 
schemes mean that merchants want to get their money more 
quickly. Boku’s settlement capabilities have been upgraded to 
include daily settlement. 

Mobile wallets and other Local Payment Methods are 
regulated. To offer them, we must obtain payment licences 
and comply with the relevant Anti Money Laundering and 
Counter Terrorist financing rules. Getting these licences 
is costly and time consuming. The fact that we have the 
capability to offer regulated payments in 50 markets is a 
significant competitive advantage, one that is difficult to 
replicate and impossible to do quickly.

Boku’s Strategy

Our strategy is to expand from the small pond, the niche 
market of DCB, addressing a market measured in tens 
of billions, into the Big Pond of LPMs, where the TAM is 
measured in trillions. Whereas DCB is restricted to digital 
entertainment, Local Payment Methods are suitable for all 
types of goods and services.

Nevertheless, Boku will focus its effort on the parts of the 
market, where we have the best opportunity to succeed.

Sales strategy

Many merchants sell internationally, but it costs money and 
takes expertise to manage multiple payment providers. The 
organisations who do this tend to be big and one of Boku’s 
biggest assets is our ability to work with the world’s biggest 
merchants. Our efforts are concentrated on the global digital 
giants. We have contracts with and payment integrations to all 
of these giants and work to upsell into all of their divisions and 
to cross-sell into their competitors. We call this the Big Pond.

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Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

11Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Mobile-first network strategyOur mobile-first payment network currently spans more than 7.3 billion accounts, split 57%/43% between our traditional DCB Issuers and new LPMs. Our efforts will be concentrated on expanding the LPMs, especially A2A. The potential for growth from these payment types is greater than DCB, where we have already built almost all of the relevant payment connections. We focus our efforts by responding to merchant demand and by integrating LPMs that are already successful. We do not aim to pick winning LPMs speculatively when they are starting out, but rather to integrate such payment methods that are currently being used intensively within the local market. Operations strategyWe are investing in our operational capabilities, principally to accommodate the growth in our business. The cost of operating the payment platform is broadly fixed for a given set of capabilities, but, as we move further into the Big Pond, we need to build out new capabilities, including in our settlement services, our network of regulated entities, and merchant information and analysis systems.Starting to show through in the numbersAs is outlined in more detail in the CEO report, 2022 has been a breakthrough year for this strategy with growth increasingly being driven by the new Local Payment Methods. This trend will continue into 2023 and beyond. More and more global merchants are trusting Boku to help them recruit new users across a wider set of payment methods. We are now starting to swim more confidently in the Big Pond. Chief Executive Officer’s Report

Press reviews of the financial climate in 2022 describe 
it as a year that the macro climate turned negative. The 
end of the era of cheap money. Interest rates rose as 
Central Banks tried to get a grip on double digit inflation; 
war broke out in Ukraine; food and energy prices rose in 
response; the continuing COVID pandemic affected supply 
chains in China. All the macro indicators turned negative.

Tip O’Neill, the former US House Speaker said that “all politics 
is local”. There’s a corollary, “all company results are micro”. 
Despite the macro headwinds, 2022 was a transformational 
year for Boku. 

In my last two CEO statements, I have outlined Boku’s 
ambition to go from the world of Direct Carrier Billing (“DCB”), 
into the larger market represented by general purpose, Local 
Payment Methods (“LPMs”) – mobile wallets account for 
most of the spending on the internet, exceeding even cards. 
Becoming a successful processor for LPMs means expanding 
from the multi-billion dollar DCB market, into general 
ecommerce, where the value of transactions is measured in 
trillions – to move from being a big fish in a small pond, into the 
Big Pond. 2022 was the year in which this ambition became 
measurably closer to reality.

We started the year by completing the disposal of our Identity 
division to Twilio Inc. (“Twilio”) for a maximum transaction value 
of $32.5m, allowing us to focus our efforts on payments, 
and we ended it with most of our growth coming from LPMs. 
Along the way we announced a major new deal for LPMs with 
Amazon and launched with the world’s largest wallet in China, 
the world’s biggest video games market.

As Ella Fitzgerald sang: “This could be the start of something big”.

LPMs: A fragmented market

All around Asia, the Middle East, Latin America and Africa, as 
consumers started to go online, different mobile wallets sprang 
up to service their needs. Collectively these new LPMs account 
for most online purchases worldwide, but that spending is 
spread over dozens of different incompatible companies. Local 
merchants can cope – they only have to connect to two or 
three brands of wallet to get the coverage that they need, but 
global merchants are faced with a considerable problem – to 
offer Local Payment Methods in all the markets where they 
operate they would have to make scores of different payment 
connections and manage many separate collections and 
reconciliation processes. It is essentially technically infeasible. 
Their problem is our opportunity: one which plays to Boku’s 
strengths, honed over a decade of integrating and optimising 
incompatible Mobile Network Operator systems.

2022 was the year in which global merchants started to 
accelerate their adoption of LPMs and this trend benefited Boku.

Mobile-first payment network 

For many years Boku has had a big DCB network. Over 
the past two years we have been supplementing the DCB 
capability with LPMs. We’re not quite at the point of cross over 
but, of the 7.3 billion accounts that can be reached through 
the network, approximately 45% of them are now from LPMs. 
In 2022, Boku’s network expanded to include new methods 
in countries such as China, Vietnam, Pakistan, Saudi Arabia, 
Nigeria, Tanzania, Brazil, Egypt and Taiwan.

This network of technical connections is supplemented by 
a set of payment licences, partnerships and authorisations 
that allow Boku to provide regulated payment services in 50 
countries worldwide. 

In 2022, a new payment licence was granted in the Philippines 
and we’re in the final stages of gaining a licence in Malaysia. 
We received in-principle approval for an Payment Aggregator-
Payment Gateway licence in India, giving us more flexibility to 
operate in that country. These licences are hard to get and 
take resources to maintain. They are essential to our business 
and give us the capability to connect to LPMs and move 
money around the world. 

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Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Volumes processed through the network were $8.9 billion, a 
figure affected by the strong dollar. Taking out the effect by 
using the average monthly exchange rates from the previous 
year, the increase was nearly 20%.

Focus on big merchants

Most companies are happy to work with a single payment 
processor. A one-stop shop to look after their payment needs 
and minimise the internal support cost. For them a single 
contract with a payment processor like Worldpay or Adyen will 
satisfy their needs.

But the biggest global companies, with multi-billion dollar 
revenues, manage their payments more actively, working with 
multiple providers so as to get the best quality. For them, the 
rewards from optimising their payment flows, even by small 
percentages, can be considerable. 

For them, good enough coverage is not good enough. They 
don’t want just to see flags planted on the map showing a 
capability to accept, they need those implementations to 
deliver the best possible results.

Boku focuses its efforts on such merchants: we build 
customised connections to payment issuers and major 
merchants which deliver better results for our customers: 
more new users and higher sales. In 2022 we delivered nearly 
150 new connections for our merchants, an increase from the 
prior year. 

In 2022, we focused in on driving growth through LPMs for 
large merchants. We developed new capabilities to support 
both mobile wallets and Account to Account/Real Time 
Payments, and have implemented daily settlement. We now 
trade exclusively under the Boku name – discontinuing the use 
of Fortumo brand – and have shifted resources in our Estonian 
operation onto the LPMs for big merchants proposition.

Boku People 

The United States motto — E Pluribus Unum: (Out of many, 
one) — originally represented the fact that thirteen colonies 
were coming together to form a single polity, it has come 
to represent the way that different people from different 
backgrounds came together to form a coherent culture. It 
is a noble aim and one that could also be used to represent 
Boku. We come from many different countries. We work in 
many different countries – 24 at last count. We support many 
different payment methods. 

We are many. But we are also one. 

Together Boku people work to help our customers to achieve 
their goals. Together we work to sell to new customers. 
Together we solve problems for our merchants. It is the very 
diversity of Boku — with people situated all around the world 
coming from different cultures, with different experiences 
and backgrounds, beliefs and orientations – that gives us 
our strength. Because Boku people are all around the world, 
we can serve our customers better. Because we come 
from different countries, we can understand our customers’ 
requirements better. And these things make us a better 
company. Diversity at Boku is not just some buzzword or bolt-
on, dreamt up to make us look good in the Annual Report. It is 
who we are. It is our edge. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

13

14Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022www.boku.comHow do we compete in the Big Pond?Because in LPMs we are not the big fish, we must earn our right to exist. Our competitors have more money and more people. But our people can ensure that a connection to Boku is more effective: one of our merchants told us that by using our connection they were able to increase their ARPUs by a double digit percentage. This level of performance has meant that most of our largest customers now work with Boku on LPMs, and their deployment speeded up over the course of the year, with just over twenty connections live in H1, growing to nearly fifty by the end of the year. What have been the results?The job that our merchants generally hire us to do is recruit and retain users. They know that they can reach some customers using payment cards. They come to us, a Local Payment Method processor, because those new payment methods help them to recruit new users.In December the number of active users, consumers who had at least one successful transaction or had an active bundle in the month, increased by 28% to 52.3 million, compared with December 2021Of these, LPMs made up 3.8 million or 7.2%, this was a 230% increase over December 2021. Moreover, since LPMs are processed using the settlement model at higher than average take rates, LPMs accounted for an even greater share of revenue. An average LPM user generates more than twice as much revenue as the average DCB user. For new users – a leading indicator of growth — LPMs took a 15% share, with 8.4 million users (up from 2.7 million in 2021) making their first ever payment on Boku using an LPM, out of a total of 56.7 million first time users across all payment methods and bundling.Chief Executive Officer’s ReportChief Executive Officer’s Report

Accelerating growth

New sectors

Growth in the first half of 2022, was affected by comparison 
to the COVID boosted volumes in the first half of the previous 
year. As this fell out of the comparatives and the volume from 
new implementations, especially of Local Payment Methods 
started to compound, the growth in the second half of 2022 
was materially stronger. On a constant currency basis1, H2 
grew 21% year on year, whereas growth in the first half, on 
the same basis, was 8%. That acceleration was driven by 
launches in big markets like China, where Boku launched with 
a major merchant activating both Alipay, the world’s largest 
wallet and the second largest one, WeChatPay. 

Boku has also been able to break into new merchant verticals. 
The digital advertising business is nearly twice as large as the 
market for digital entertainment. When Boku only provided 
DCB, the advertising segment was unavailable to us – you’re 
not going to charge your advertising budget to your phone 
bill. But by leveraging our existing payment connection, in 
2022, we have been able to grow the number of LPM payment 
connections to a major digital advertising platform from three 
in one market in 2021 to 16 in nine countries in 2022. This 
success gives us the credentials to sell our payment services 
to other digital advertising companies.

If growth is good in good times;  
it’s better in bad

Getting new users can be particularly important when times 
are tough. At the start of 2022, Netflix reported slowing 
subscriber numbers. But there was a bright spot: Asia. And 
it was in Asia that Boku was helping them to recruit new 
users through 27 different LPM and DCB connections. As an 
executive acknowledged in a Bloomberg article: “Netflix is […] 
attract[ing] sign-ups through innovative payment methods, 
like allowing users to include their subscription fees in their 
monthly phone bills or pay via digital wallets. […]The number 
of new members signing up last year using alternative payment 
methods more than tripled from the previous year.”

Outlook

2022 has been a breakout year. Boku’s growth became 
primarily driven not by DCB, but by mobile wallets and 
account-to-account/real time payments. By the end of the 
year nearly 7% of our Monthly Active Users and more than 
double that percentage of our revenue came from these newer 
payment methods. I expect both those figures to grow further 
in 2023. With new customer wins and launches of deals, such 
as the new multi-year Amazon LPM contract, Boku is well set 
for further progress into the Big Pond. In the immortal words of 
Bachman Turner Overdrive: “You ain’t seen nothing yet”.

Jon Prideaux
Chief Executive Officer
20 March 2023

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

15

Chief Financial Officer’s Report
Strong underlying growth and key global merchant wins

Group results

2022 was a key year for Boku as we disposed of our Identity 
division in February, saw significant take up of our newer 
Local Payment Methods (‘LPMs’) from our global merchant 
base including our first launches with the world’s largest 
eWallets in China and the announcement of a multi-year 
global agreement for LPMs with Amazon validating our 
investment in building out a global LPM network.

Revenues and Adjusted EBITDA2 were both impacted by 
significant currency headwinds but on a constant currency 
basis1 revenue growth was up 14% and the underlying metrics 
of users and payment volumes process showed similar strong 
growth. The profit on disposal of the Identity business helped 
increase group net Profit to $28.9 million (2021: $6.3 million) 
and the cash proceeds helped balances increase to $116.5 
million at year end (2021: $62.4 million).

Consolidated Statement of 
Comprehensive Income and restatement 
of prior year comparatives

Following the disposal of Boku’s Identity division on 28 
February 2022 the Consolidated Statement of Comprehensive 
Income includes the results relating only to the continuing 
Payments business. The Identity results are shown separately 
under “discontinued operations”. The prior year comparatives 
have been restated accordingly. 

Payments division (continuing operations)

Boku’s Payments business was founded on Direct Carrier 
Billing (“DCB”) which enables end user customers of Boku’s 
merchants to charge payments to their phone bills, but its 
payments network has now expanded to offer connections to 
offer Local Payment Methods (‘LPMs’) such as eWallets and 
Account to Account (‘A2A’) (also known as Real Time Payments 
(‘RTP’)) through its ‘mobile-first’ payments platform. These 
services are provided to the world’s largest digital merchants 
including Apple, Netflix, Meta/Facebook, Google, Amazon, 
Spotify, Microsoft and Sony, mainly on an exclusive basis. 

In 2022 the Payments division performed strongly on an 
underlying basis when looking through significant currency 
headwinds, as the US dollar (our reporting currency) 
appreciated against almost all major currencies, with 
revenues increasing to $63.8 million (2021: $62.1 million) an 
increase of 14% on a constant currency basis1 (and 21% 
growth in H2), which in turn delivered Adjusted EBITDA2 of 
$20.5 million (2021: $22.9 million). Growth comes from both 
from the existing merchant base and also from adding new 
carrier and LPM connections to new and existing merchants.

Total Payments Volume (“TPV”)4 increased to $8.9 billion 
(2021: $8.2 billion) despite currency headwinds while Monthly 
Active Users (“MAUs”) grew by 28% to 52.3 million (2021: 41.0 
million) and 56.7 million new users made their first payment or 
bundling transaction with Boku during 2022.

We saw particularly strong growth in the new Local Payment 
Methods: An eight fold increase in volumes processed from 
LPMs including eWallets and Account to Account/Real Time 
Payments, compared to 2021. A 230% increase in MAUs 
of LPMs, to 3.8 million in December 2022 compared to 1.1 
million in December 2021, while new users of LPMs increased 
considerably to 8.4 million in 2022 (2021: 2.7 million).

In 2022 Boku completed approximately 150 new payment 
launches with existing and new merchants including Google, 
Apple, Meta, Microsoft, Amazon, Disney, Netflix, Spotify, 
Samsung, Sky and EA Games, through Boku’s expanded 
mobile-first payments network. Of these launches, around 50 
were for LPMs and more than 30 for bundling programmes.

The blended average take rate was broadly stable at 0.73% 
however contracts for the new Local Payments Methods, 
which are all settlement model and so we handle the cash 
and charge higher fees, have generally been at higher overall 
take rates than average and so we expect our blended take 
rate to increase in future years. 

We continued to invest in Boku’s mobile-first payments 
platform in 2022 as we further expanded its capabilities 
to include LPMs. The mobile-first payments platform has 
the capacity to process volumes considerably in excess of 
today’s peak transaction rates. 

16

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

The Fortumo brand has now been discontinued both 
internally and externally, and the Payments business now 
trades solely as Boku. As a result, the Fortumo brand name 
included in intangibles, which was separately valued as part 
of the Purchase Price Allocation (“PPA”) work at the time of 
the acquisition of Fortumo in July 2020, was fully impaired in 
the year.

Adjusted Operating Expenses5 (continuing operations)

Adjusted Operating Expenses5 for the continuing Payments 
business increased to $41.5 million (2021: $37.6 million).

Period ended 
31 Dec
2022
$’000

Period ended 
31 Dec
2021
$’000

Gross profit 

      61,993 

       60,511 

Adjusted EBITDA2 

       20,464

       22,933

Adjusted  
Operating Expenses5

      41,529

       37,578

Identity division (discontinued operations)

This was due to a number of factors including payroll 
increases due to wage inflation and the return of international 
travel – but primarily due to the continued investment 
into building out Boku’s ‘mobile-first’ Payments network 
globally as we added capabilities in eWallets and Real Time 
Payments/Account to Account globally, including a further 
expansion of our regulatory footprint by adding new licences 
and legal entities. These regulated payment capabilities now 
cover more than 50 markets. A recent highlight is the granting 
of a payments licence in the Philippines.  

The Group capitalised $4.9 million of internally generated 
intangible assets during the year compared with $5.0 million 
in 2021.

Boku’s Identity division was sold to Twilio on 28 February 
2022 for a maximum consideration of $32.5 million with 
Boku receiving the bulk of the consideration on the date of 
the deal with $6.5 million held back by Twilio for a maximum 
of 18 months subject to meeting certain criteria. Included 
in this total is an indemnity of $5.6 million against possible 
future claims for 18 months from the transaction date which 
expires at the end of August 2023. No potential claims have 
been identified as at the date of this report and management 
believes the likelihood of any claims under this indemnity to 
be extremely low and therefore that it is highly likely that the 
full amount will be received. As a result, the full amount has 
been included in the profit from discontinued operations in 
the Statement of Comprehensive Income. This amount is 
disclosed within current assets on the Statement of Financial 
Position.

The sale was well timed from a valuation perspective and 
resulted in a Profit on disposal of $25.2 million net of disposal 
costs. This along with the Identity losses incurred in the two 
months of trading to 28 February 2022 are shown in the 
‘Discontinued Operations’ line on the face of the Statement of 
Comprehensive Income.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

17

18Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022www.boku.comThe net consideration received on 28 February 2022 was $17,665,539 with a further $8,125,000 of cash consideration paid directly to Citibank by Twilio to repay Boku’s term loan with Citibank in full on the day of the sale. A further $155,972 was received from Twilio on 22 July 2022 as part of the agreed three month working capital adjustment. On  8 December 2022 a further $600,000 was received from Twilio as payment in full of the Specific Indemnity Holdback per the Identity SPA which was part of the $6,500,000 contingent consideration.The remaining deferred consideration of $5.6 million relating to the final indemnity holdback will be released to Boku net of any claims by the end of August 2023 as detailed above. The group is now debt free and had cash balances of $116.5 million at 2022 year end (31 December 2021: $62.4 million).Adjusted EBITDA2 Adjusted EBITDA2 for the full year 2022 was $20.5 million (2021: $22.9 million). As mentioned previously, revenues and Adjusted EBITDA were impacted by significant currency headwinds as the US dollar strengthened against almost all major currencies. We also continued our investment into expanding Boku’s mobile-first network but still managed to achieve Adjusted EBITDA margins of over 30%. Adjusted EBITDA is earnings before interest, tax, depreciation and amortisation, adjusted for share based payments expense, forex gains/losses and exceptional items. It excludes any contribution from the discontinued Identity division. Net profit from continuing operationsNet profit from continuing operations before interest and tax for 2022 was $4.5 million (2021: $10.6 million) as we incurred a fair value adjustment charge of $3.47 million in relation to warrants granted in September 2022 to a subsidiary of Amazon Inc, Amazon.com NV Investment Holdings LLC (see note 3) and impaired the carrying value of the Fortumo brand by $1.26 million (included in exceptionals). This can be broken down as follows:Chief Financial Officer’s Report• Other income of $0.8 million relates to income from Boku providing ongoing accounting services to Twilio following the sale of the Identity business to enable a smooth transition. This amount has been excluded from Adjusted EBITDA2 as a non-trading, non-recurring item. (In 2021 ‘Other Income’ of $1.08 million related to the difference between the fair value of contingent consideration relating to the acquisition of Fortumo as determined at  31 December 2020 and the actual amount paid to Fortumo shareholders. This amount was excluded from Adjusted EBITDA2 as a non-trading, non-recurring item).• Gross margin increased to $62.0 million/97% (2021:  $60.5 million/97%)• Depreciation and Amortisation charges decreased to  $5.7 million (2021: $6.3 million) • Foreign Exchange movements resulted in a loss of  $0.8 million (2021: $0.1 million gain) • Share Based Payments expense fell to $5.2 million from $6.4 million in 2021. The Share Based Payments expense comprises the IFRS 2 charge and related National Insurance expense. The current period includes the part reversal of the National Insurance accrual as the share price was lower at year end than at 31 December 2021. Boku continued with its policy of offering all staff share based awards annually. RSU and stock option charges are spread over three and four years respectively, and in line with their vesting conditions, from the date of grant. Of the $5.2 million booked in 2022, $0.3 million was paid out cash (via employer’s NI), the remainder was non-cash. All comparatives are for the continuing payments business only.• Exceptional Items in the period were $5.1 million (2021: $0.8 million) of which :• $3.47 million relates to the year end fair value movement in relation to the Amazon warrants (see note 3) (2021: nil)• $1.26 million relates to the impairment of the intangible relating to the Fortumo domain and ‘brand’ which has now been discontinued (2021: nil)• The balance of $0.3 million is mainly charitable donations (2021: 0.01 million). Financing expenses remained largely the same at $0.7 million in 2022 (2021: $0.8 million). These costs relate to Interest on leases and bank loans/overdraft. Although the loan taken to finance the Fortumo acquisition was repaid in full on 28 February 2022 from the proceeds of the sale of Boku’s Identity division, the amortisation of the amount on the statement of financial position relating to costs of setting up the loan were accelerated when the loan was repaid.• Tax credit of $0.2 million in the year (2021: $1.9 million credit). Please see Note 12 for details.19Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2021Profit from discontinued  operations, net of taxProfit from discontinued Identity business of $24.6 million includes a $25.2 million profit on disposal of Boku’s Identity business to Twilio on 28 February 2022 net of disposal costs, and offset by the Identity trading loss for the two months to end of February 2022 (see note 4).Net Profit after taxThe Group reported a net profit after tax of $28.9 million for the period (2021: $6.3 million) primarily driven by profit from the disposal of the discontinued Identity division of $24.6 million. Excluding this profit on disposal, profit after tax was $4.3 million (2021: $11.8 million)Chief Financial Officer’s Report

Consolidated Statement  
of Financial Position 

•  Intangible assets 

Goodwill 

Fortumo domain name, 
trade marks etc 

Other intangibles 

Intangible assets

31–Dec
2022
$’000
41,733 

–

14,497

56,230

31–Dec
2021
$’000
45,379 

1,441

16,297

63,117 

Consolidated Statement of Cashflows

During the year there was a net increase in cash and cash 
equivalents of $59.6 million.

Cash from operations before working capital changes 
increased from $19.5 million to $22.0 million broadly in line 
with prior year, however we saw large increases in trade and 
other payables of $40.3 million (2021: $15.9 million reduction) 
due to timing of payables to merchants as daily settlement 
to merchants of funds received from e-wallets was delayed 
over the Christmas shut down with their agreement. This was 
partly offset by an increase in receivables of $12.3 million 
(2021: decrease of $8.7 million) for similar reasons as receipts 
from carriers and wallets were delayed. This situation partly 
reversed after year end. 

Also during the year we received proceeds from the sale of 
our Identity business (net of cash disposed) of $26.5 million 
from which we paid down our remaining term loan of $8.1m 
in full, on 28 February 2022. We also purchased $1.8 million 
of our own shares to cover employee RSU awards in the year, 
per note 24.

•  Closing cash balances were $116.5 million at the end of 
2022 (including restricted cash balances of $17.0 million) 
up from $62.4 million on 31 December 2021. This includes 
proceeds from the disposal of Boku’s Identity division on 
28 February 2022 to Twilio, which were used to pay down 
remaining bank debt with Citibank of $8.1 million. Boku 
also has a Revolving Credit Facility (“RCF”) of $10.0 million 
with Citibank. At year end the RCF facility had not been 
drawn down.

•  The average daily cash balance, a measure which smooths 
out the effect of carrier, eWallet and merchant payments, 
were $98.8 million in December 2022 (December 
2021: $50.8 million) up from $63.3 million in June 2022 
(unaudited). 

•  Deferred tax assets of $3.4 million were recognised at 31 

December 2022 (compared to $3.1 million at 31 December 
2021). This reflects a re-appraisal of the usability of certain 
tax losses and future transaction volumes through its US 
and UK incorporated entities.

•  From a working capital perspective, Current Assets 

exceeded Current Liabilities at 31 December 2022 by 
$54.4 million compared with $22.9 million at the 2021 year 
end.

•  Intangible Assets were $56.2 million as at 31 December 

2022, compared to $63.1 million at 31 December 2021 due 
to amortisation of certain intangibles and disposal of the 
Identity business. The Payments CGU (cash generating 
unit) was assessed using discounted cashflows and 
determined that no impairment was needed. 

•  Other intangibles and goodwill – the Fortumo brand and 
domain name which was separately valued as part of the 
PPA work at the time of the acquisition of Fortumo in July 
2020 and included in intangibles, has been written down 
from $1.26 million to zero ($1.44 million at 31 December 
2021 less amortisation of $0.18 million) as the Fortumo 
brand is no longer being used internally or externally. 
We assessed remining other intangibles and goodwill for 
impairment and deemed that no impairment exists at 31 
December 2022. 

20

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

21Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Amazon contract and warrantsOn 16 September 2022, an Amazon Inc. subsidiary, Amazon.com NV Investment Holdings LLC (“Amazon”), signed a multi-year agreement with Boku to connect to new Local Payment Methods in multiple geographies which validated Boku’s move into offering the new Local Payments Methods including eWallets and real-time payments via our expanded mobile-first network. In conjunction with the agreement, Boku entered into a stock warrant agreement with Amazon allowing them to acquire up to 3.75% (11,215,142 shares) of Boku common stock at 81.20p per share based on Amazon spend with Boku over a seven year period. 747,676 shares of common stock vested immediately on the signing of the warrant agreement on 16 September 2022. The warrant valuation resulted in recognition of a $1.7 million warrant contract asset and a $5.2 million contract liability as at 31 December 2022. Please refer to Note 5 for full details.Looking AheadThe divestment of our Identity business enabled Boku to focus on its core Payments business and to invest to fully exploit the Big Pond opportunity by continuing to build out the Boku ‘mobile-first’ payments network. We are encouraged by the 2022 results despite significant currency headwinds, particularly the progress of our new Local Payment Methods where volumes and users have increased significantly, including the announcement that Amazon has signed a multi-year agreement with Boku to connect to these new payment types in multiple geographies. As flagged previously, we expect to make continued further investment into building out our LPM network but we also expect this to flatten in FY24 and beyond after this heavy investment phase.We are pleased with the 2022 financial results and believe the company is well positioned for 2023 as a pure play payments company to exploit the substantial opportunities it has. We look forward to the future with confidence.Keith ButcherChief Financial Officer 20 March 2023Highlights 

Financial Highlights

•  Revenues up 3% to $63.8 million (2021: $62.1 million) despite significant  

currency headwinds. 

•  On a constant currency basis1, revenues were 14% higher than 2021. 

•  H2 2022 revenues were 21% higher than H2 2021 on a constant currency basis

•  Adjusted EBITDA2 of $20.5 million (2021: $22.9 million) at 32% Adjusted EBITDA 

margin despite currency headwinds and continued investment in Boku’s mobile-first 
payment network. 

•  Net Profit after tax of $28.9 million (2021: $6.3 million). The increase was largely  

due to the profit from discontinued operations after tax of $24.6m.

•  Net profit from continuing operations before interest and tax for 2022 was $4.5 million 
(2021: $10.6 million) as we incurred a fair value adjustment charge of $3.47 million in 
relation to Amazon warrants granted in September 2022 and impaired the carrying 
value of the Fortumo brand by $1.26 million. 

•  Group cash was $116.5 million at year-end, up from $67.8 million at 30 June 2022.

•  The Group is debt free.

•  The average daily cash balance, a measure that smooths out the effect of carrier  

and merchant payments, was $98.8 million in December 2022, up from  
$63.3 million in June 2022.

•  Cash generated from operations before working capital changes during the year  

was $22.0 million (2021: $19.5 million).

Following the disposal of Boku’s Identity division on 28 February 2022, the results 
shown are for the continuing Payments division. The prior period comparatives in the 
Consolidated Statement of Comprehensive Income have been restated accordingly  
and exclude the Identity division results. 

1 Constant currency calculated by applying the monthly average foreign exchange rates in 2021 to the actual 2022 monthly results.
2 Adjusted EBITDA is defined as: Earnings before interest, tax, depreciation, amortisation, non-recurring other income, share based payment expense, 
foreign exchange gains/(losses) and exceptional items (see Note 9). Management has assessed this performance measure as relevant for the user of 
these financial statements.
3 Monthly Active Users (MAU) data includes all users who successfully processed a payment or had an active bundle during the last month of the period.

22

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Non-Financial KPIs

•  28% increase to 52.3 million Monthly Active Users (“MAUs”)3 in December 2022 

(December 2021: 41.0 million)

•  56.7 million new users made their first payment or bundling transaction with  

Boku during 2022.

•  TPV4 of $8.9 billion in 2022, up from $8.2 billion in 2021 despite currency headwinds. 

On a constant currency basis1, TPV was 20% higher than 2021.

•  Particularly strong growth in the new Local Payment Methods (“LPMs”):

•  700% increase in volumes processed from LPMs including eWallets and  

account to account/real time payments, compared to 2021.

•  230% increase in MAUs of LPMs, to 3.8 million in December 2022 compared  

to 1.1 million in December 2021

•  200% increase in new users of LPMs to 8.4 million in 2022 (2021: 2.7 million).

Operational Highlights

•  New multi-year global Local Payment Method contract signed with Amazon  

in H2 2022.

•  Launched in China on Alipay and WeChat Pay wallets for global games merchant.

•  Approximately 150 new launches in 2022 with existing and new merchants including 
Google, Apple, Meta, Microsoft, Amazon, Disney, Netflix, Spotify, Samsung, Sky 
and EA Games, through Boku’s expanded mobile-first network. Of these launches, 
around 50 were for LPMs and more than 30 for bundling programmes.

•  Continued investment in Boku’s regulated payment capabilities which now cover 

more than 50 markets. 

•  Mobile-first payments network expanded to reach over 7.3 billion end user accounts, 

45% of which are non-Direct Carrier Billing (“DCB”).

•  Identity business sold to Twilio on 28 February 2022 for a maximum consideration  

of $32.5 million.

4 TPV (Total Payments Volume) is the US$ value of transactions processed by the Boku platform and includes transactions from DCB, Bundling, eWallets 
and account to account/real-time payments. More bundling programmes are included in 2022 vs. prior years as these contracts switched to an ad valorem 
pricing model.
5Adjusted Operating Expenses is defined as: Gross profit less Adjusted EBITDA (see note 9).

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

23

Principal Risks and Uncertainties

Risk management in our business 

Identifying and managing our risks 

Our risk identification process is a combination of a “top down” 
approach (driven by the Audit Committee and the Board) and a 
“bottom up” process (originating from business operations). 

Risks are classified on two dimensions: risk level and risk 
tolerance. The former is classified High/Medium/Low and 
relates to the potential impact, the latter is classified as Red/
Amber/Green and relates to the likelihood of the risk occurring. 

The risk champion of each department shares their most 
significant risks after having considered a set of external 
factors from the various jurisdictions in which Boku operates to 
the internal ways of operating. 

All risks are then consolidated into a Group-wide register which 
is then presented to our Senior Management and the Board 
which in turn will perform their own review and add further 
input on the risks before agreeing the Principal Risks. 

Effective risk management is critical to achieving the Group’s 
objectives. Boku operates a Group-wide risk management 
framework across all its lines of business and covering all 
departments, ensuring the strategic and operational risks are 
identified, evaluated, mitigated, monitored and reported in a 
consistent way. 

This framework allows us to take a holistic approach to 
risk management and to make meaningful analysis and 
comparisons of the risks we face and how we manage 
them across our footprint, which is essential to achieve our 
strategic objectives. 

It is an evolving framework as we continuously seek to improve 
and enhance our risk management processes. 

Responsibility

Risk management at Boku is reviewed and approved at Board 
level but delegated to the Audit Committee for ongoing review 
through the year. 

The Board has oversight responsibility for the effective 
management of all major risks affecting the Group. In each 
area, the Board is supported by members of the Senior 
Management team and other managers with key functional 
responsibilities to ensure that an effective risk management 
is embedded, considering both opportunities and threats, 
throughout the organisation. 

The Audit Committee monitors and promotes the highest 
standards of integrity, financial reporting, risk management and 
internal control.

24

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Risk

Mitigation

Competitive and rapidly changing environment 

The Group operates in rapidly evolving payments 
markets where service provision is subject to rapid 
technological change and use is dependent on user 
behaviour. The impact of changes to the structure of 
the app store payment market, competition, pricing 
pressure, Payments market changes, could result in 
a material loss of revenue and profit for the Group. 
Loss of market share and/or a major merchant 
customer account and/or a major issuer relationship to 
competitors would have a significant affect with regard 
to loss in revenue. 

Risk level: Medium
Risk tolerance: Amber
Risk movement: Reduced

•   Investing in new products, markets and technologies and 

improving relationships with key merchants, carriers, and LPMs.

•  Launching new payment products and developing the Group’s 

offerings to meet changing client demands and market 
preferences.

•  Develop the necessary expertise and experience to sell and 

deliver new products on new technologies to new and existing 
clients. 

•  Analysis of the external environment to understand where the 

market is heading. 

•  Attending tech fairs, discussion groups etc. to be up to date 

with recent technology, find new sources of ideas to create new 
products addressing customers’ needs. 

•  Experienced sales team that builds close relationships with our 

merchants to better understand their needs. 

•  Engage with merchants potentially impacted by potential app 

store market changes.

Inability to evolve the organisation’s processes, 
systems and tools to scale efficiently to bring on 
new customers and make new connections.

As Boku is growing and continuously evolving, systems 
and production, need to keep up with scaling demand. 
Failing to keep up with the growth, could cause 
transaction processing failures that could lead to loss 
of revenue and even loss of merchants. 

•  Identify current and future needs of new systems and processes 

(production, etc.) to ensure these can support the transactional and 
settlement solution requirements of target customers and issuers 
(LPM, A2As) in new markets.  

•  Grow employee skills and experience through recruitment of 

industry experts from competitors and market.

•  Investing significantly in 2023 in back office systems automation 

and headcount.

•  Invested significantly in 2021 and 2022 in Technology, both in 

Risk level: High 
Risk tolerance: Amber
Risk movement: Unchanged

Product and Platform (AWS).

•  Further team optimisation plans.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

25

Principal Risks and Uncertainties

Risk

Increase in regulation

Additional regulatory license requirements for Boku due 
to expansion of product offering and target markets. 
These additional requirements could require changes to 
the Group’s existing processes and systems to comply.

Changes in the regulatory landscape could have 
adverse effects on Group’s existing processes and 
provision of services. Examples can be: 
•  Privacy/Data residency (Privacy shield invalidity in 

EU, data residency requirements in India and other 
regions.

•  AML and customer due diligence (stricter 

requirements from Central Banks & non-financially 
regulated bodies introducing new requirements).

Risk level: Medium 
Risk tolerance: Amber
Risk movement: Reduced

Mitigation

•  Continuing to invest in solutions that improve the Group’s ability to 

manage risks and ensure compliance with regulations. 

•  Liaise with local outside counsels, attending industry events and 

associations member meetings to stay current with any significant 
changes relevant to our business. 

•  Increase Compliance team to 4 and plan to hire an internal audit 

function in 2023 to focus on regulated activities.

•  Ensure sufficient compliance support and addition of 3 Line of 

Defence mechanism. That is, Ops Staff, Compliance and Internal 
audit to test regulatory compliance and report as required to the 
Group Boards.

•  Establish internal task force to review ahead of launch of a new 
service/product in order to determine any regulatory, legal and 
operational impact and assess timeline and project feasibility.

•  Invest in solutions such as third-party horizon scanning that 
improve the Group’s ability to manage risks and ensure 
compliance with regulations.

•  Follow European Commissions template of Standard Contractual 

Clauses (SCC) and external DPO to provide expert advice. 

Failure of issuer intermediaries to pay the amount 
due to merchants

•  Develop strong relationships with MNOs, aggregators and Local 

Payment Methods (LPM’s) 

The company is reliant on third parties, including 
MNOs, SMS aggregators, Local Payment Methods 
(LPM’s) to pay significant amounts due from them in a 
timely manner as specified under contract. A large-
scale failure to do so may have an impact on the 
Group’s financial condition or operating results. 

Risk level: Low 
Risk tolerance: Green
Risk movement: Unchanged

•  An increasing proportion of Boku’s issuer intermediaries are 
regulated, and as a result the risk of failure in settlement is 
decreased due to safeguarding obligations of regulated entities. 

•  Effective credit control and management of receivables. 

•  Creating direct relationships with issuers and reducing 

dependency on intermediaries. 

•  Our merchant contracts limit the liability to Boku for non payment 

by carriers or intermediaries 

•  Use Creditsafe tool for a credit check during onboarding of new 

third parties.

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Risk

Mitigation

Significant fraud events or social engineering 
attack

•  Recruiting specialised, experienced fraud prevention staff 

•  Review investment opportunities in solutions that improve the 

A large fraud incident or social engineering attack could 
lead to reputational damage, losses in revenue, costs 
of dealing with the fraud, and potential loss of merchant 
confidence.

Risk level: Medium 
Risk tolerance: Amber
Risk movement: Unchanged

Group’s ability to manage risk

•  Develop comprehensive internal policies and procedures

•  Ensuring there are systems and experienced staff in place to 

defend against potential cyber security threats. 

•  Regularly review risk rules to ensure they are effectively monitoring 

customer behaviour. 

Cyber Security and Data Protection breeches

•  Building resilience within the Platform to mitigate the impact of an 

The Group IT environments may be subject to hacking, 
data theft or other cyber security threats which may 
harm customer relationships and the market perception 
of the effectiveness and resilience of the Group’s 
products and services. Such an attack may also have a 
material adverse effect on the Group’s financial position

Risk level: High 
Risk tolerance: Amber
Risk movement: Unchanged

attack in the event of a successful penetration 

•  Continuous testing and assurance activities (internally and 

externally)

•  Continuous education on and raising awareness of cyber threats 

and data theft for staff. 

•  Significant investment in 2022 in cyber security tools and systems 

to mitigation potential risks 

•  Broaden existing ISO 27001 certification to cover all Boku 

business lines.

Failure to effectively integrate newly acquired 
business

•  Developing the skills and capabilities of staff as part of talent 

management. 

Having acquired Danal Inc in 2019 and Fortumo 
Holdings, Inc. in 2020, the period following the merger 
of two companies required in-depth analysis and 
planning around integration, finding the synergies and 
ensuring an effective operational model is in place, and 
focusing on how the working cultures and values are 
integrated. 

Risk level: Medium 
Risk tolerance: Amber
Risk movement: Unchanged

•  Being a global company that is growing rapidly, an international 
environment where we respect our similarities and differences, 
is in the core of our values. 

•  Form working groups to execute the plans following the 

synergies identified 

•  Align polices and best practices to be followed by all 

employees 

•  Review costs and duplication of activities for better utilisation of 

resources 

•  Create a consolidated product roadmap with aligned 

engineering investment.

•  Put in place integrated teams and management with common 

objectives. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

27

Principal Risks and Uncertainties

Risk

Mitigation

Failure to attract and retain the best talent 

The Group’s success depends on its ability to attract 
and retain key management and skilled technical 
employees. If the Group is unable to identify, attract, 
develop, motivate and adequately compensate and 
retain well-qualified and engaged personnel, this 
could have a material effect on the Group’s reputation, 
business, operations and financial performance.

Risk level: Medium
Risk tolerance: Green 
Risk movement: Increased

Unforeseen disasters and other Black Swan events

Boku is a global company, operating in a number of 
jurisdictions. Because of that global scale and the 
current post pandemic world, we face a number of 
uncertainties where an unforeseen disaster (Black 
Swan) might impact us significantly and in an 
immediate way, or emerging risks may potentially 
impact us in the longer term. 

Risk level: Medium
Risk tolerance: Amber 
Risk movement: Unchanged

•  Creating opportunities within the Group for personal 

development and career enhancement. 

•  Recruiting experienced HR staff and working with specialised 

recruitment agencies

•  Simplified our recruitment approach to attract and provide a 

better experience for potential candidates 

•  Flexible working provides more opportunities of attracting and 

hiring employees from new locations, outside of the main office 
locations 

•  Ensuring that all Employees have equity in the company 

through our RSU programme

•  Implement succession planning for key executives and 

employees

There might be cases where we have insufficient information to 
understand the likely scale or impact the risk could have in our 
business and people. We also might not be able to fully define a 
mitigation plan until we have a better understanding of the threat. 
However, currently we are doing the below: 

•  We have created a “risk universe” which list of risks and their 

velocity we monitor regularly

•  We have created a watchlist of those emerging risks which 
we review on a regular basis so that future strategies take 
into account future technological, environmental, regulatory or 
political changes.

•  We have created a Business Continuity Program and develop 
disaster recovery plans to respond to events as necessary.

•  The Russia/Ukraine conflict that started in 2022 is an example 

of a ‘Black Swan’ event. Boku operates in 92 countries globally 
and therefore its revenues are well spread. Connections to 
carriers in Russia have been impacted.

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29Stock code: BOKUBoku, Inc. Annual Report and Accounts for the year ended 31 December 2022Board of Directors

Dr. Richard Lawrence Hargreaves
Independent Non-Executive Chairman

Richard Hargreaves began his career at ICFC (now 3i plc), which was then 
the principal source of equity for UK unquoted companies. He next started 
Baronsmead plc, which he developed until its sale. He was actively involved in the 
growth of the venture capital industry through the British Private Equity & Venture 
Capital Association (BVCA), where he became chairman. He was involved with 
their tax incentive lobbying, which saw the birth of the Venture Capital Trust, and 
Baronsmead’s name is still on several of the best performing VCTs. He currently 
serves as Boku’s Independent Non-Executive Chairman

More recently, he co-founded Endeavour Ventures Ltd, which invests in young 
technology companies for its client base of high-net-worth individuals. He retired 
from Endeavour in 2018 to focus on being a professional business angel. Richard 
has nearly 50 years’ experience investing in young technology companies and 
helping them to grow. He is a very experienced Non-Executive Director with 
significant understanding of the US market. He is a graduate of the University of 
Cambridge and has an MSc and PhD from Imperial College, London.

Jon Prideaux
Chief Executive Officer

Jon has more than 25 years of payments experience. He was an early Visa Europe 
employee and a key contributor to its growth, leaving in 2006 as EVP Marketing. 
He started Visa Europe’s eCommerce division, was the lead executive on the 
introduction of Chip and PIN technology, and oversaw product launches such as 
Visa Electron and V PAY.

He served on the Board of EMVCo,  was the Chairman of the Compliance 
Committee, and was a member of Visa’s Global Product and Brand Councils.

Since leaving Visa in 2006, Jon served as Deputy CEO for SecureTrading, where 
he doubled transaction numbers and quadrupled profitability. He then led a 
management buy-in at Shopcreator, the ecommerce software platform. 

Jon joined Boku in 2012, becoming CEO in 2014 and led the company’s IPO in 2017.

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Keith Butcher
Chief Financial Officer

Keith has had considerable experience as a listed company CFO and of online 
payments businesses. His experience includes six years as CFO of AIM listed online 
payments company DataCash Group plc during its period of rapid growth and 
ultimate sale to MasterCard.

More recently, he was CFO of LSE listed payments company Paysafe Group plc 
(formerly Optimal Payments plc), which grew its market capitalisation from £40 
million to £2 billion during his tenure through a combination of organic growth and a 
number of acquisitions including the €1.1 billion acquisition of Skrill.

Keith became CFO of Boku in 2019, having originally joined the Board as a non-
executive Director on Boku’s admission to AIM in 2017, where he was audit 
committee chairman. Keith also joined the Board of LHV UK Ltd in May 2022 as 
a Non-executive Director. Keith was awarded Finance Director of the Year at the 
Quoted Company Alliance Awards (QCA) 2014.

Stewart Roberts
Independent Non-Executive Director

Stewart has over 30 years of experience in payments, banking and technology, 
across both start-ups and institutional employers and is a recognised payments 
industry expert in both the traditional and emerging payments space, as well as the 
mobile application sector.  

Stewart had previous roles as Global Director of Innovation for Barclaycard and 
Head of International – Merchant Services for the Royal Bank of Scotland Group. 
More recently, Stewart was CFO and then Executive Vice President of iZettle AB and 
was a key member of the team that agreed the sale of iZettle to PayPal in May 2018 
for US$2.2 billion. Mr. Roberts is the Chairman of Boku’s Audit Committee and is 
also Chairman at HappyOrNot AY.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

31

Board of Directors

Charlotta Ginman
Independent Non-Executive Director

Charlotta began her career at Ernst & Young, where she qualified as a Chartered 
Accountant. She was then appointed to a series of senior roles in investment 
banking with UBS, Deutsche Bank and JP Morgan both in London and Singapore, 
where she gained considerable M&A transactional experience. Charlotta has also 
held senior roles within Nokia Corporation, including acting as CFO of its luxury 
mobile phone division Vertu Corporation Limited. 

Charlotta is a Non-Executive Director and Chair of the Audit Committee of two 
investment trusts, Polar Capital Technology Trust PLC and Pacific Asset Trust PLC, 
as well as AIM listed Keywords Studios plc and Gamma Communications plc. She is 
also a Non-Executive Director of Unicorn AIM VCT PLC, a Venture Capital Trust. 

As three of Charlotta’s roles are with investment companies that have only 4-5 
meetings a year and the others are all AIM listed, with less regulatory burden than a 
premium listing, Charlotta has sufficient time to devote to each of her roles.

Meriel Lenfestey
Independent Non-Executive Director

Meriel is an experienced customer focused technology entrepreneur and adviser, 
having worked across multiple sectors. She is currently a member of several 
other boards of companies listed on the London Stock Exchange including 
International Public Partnerships Ltd, and Bluefield Solar Income Fund Ltd, as well 
as some private and third sector roles including Jersey Telecom where she is Chair. 
Mrs. Lenfestey is the Chair of Boku’s Remuneration Committee.

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Loren I. Shuster
Independent Non-Executive Director

Loren I. Shuster currently serves as the Chief People Officer & Head of Corporate 
Affairs on the Executive Leadership Team at LEGO Group. Before joining the  
LEGO Group, he held senior leadership positions within commercial and marketing 
at Google, and before that at Nokia and other multinationals. Loren is also a Board 
Trustee of the Institute of Business Ethics in the UK.

Mark Britto
Non-Executive Director

Mark Britto has over 20 years as an entrepreneur, sales and financial services 
executive. Mark served as a senior executive for PayPal in various capacities for 5 
years. He also served as Boku’s Non-Executive Chairman.

Mark founded Boku after six years as the CEO of Ingenio, a service marketplace 
and performance advertising company, which he led to a 2007 acquisition by AT&T.

Prior to Ingenio, Mark spent 4 years as SVP of worldwide services and sales at 
Amazon.com. 

Mark’s first start-up, Accept.com, was bought by Amazon.com in 1999 and served 
as the primary backbone of Amazon’s global payments platform. Mark began his 
career in senior credit and risk management roles at leading national banks First 
USA and Bank of America.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

33

Senior Management

Adam Lee
Chief Product Officer

Adam has been developing new products and services for startup ventures for 
over 20 years. At Boku, Adam leads product and marketing, charged with finding 
innovative new solutions that help global merchants reach new paying customers. 

Before joining Boku, Adam was at Intuit where he launched the world’s first 
consumer medical wallet used to understand, manage, and pay for  
healthcare expenses, distributed by two of the largest US healthcare networks, 
UnitedHealthcare and CIGNA. 

Prior to Intuit, Adam had also worked for two major industry backed B2B platform 
companies, Neoforma and more notably GlobalNetXchange where he developed 
technology and services to drive better supply chain performance between 
companies around the world including Carrefour, Sears, Sainsburys, Metro AG, 
Karstadt Quelle, Unilever, Proctor & Gamble, and Diageo

Chris Newton-Smith
Chief Operating Officer

Chris has more than 20 years of experience in B2B software, working in payments, 
mobile, digital, and hospitality businesses. At Boku, Chris leads the Technology, 
Operations, Human Resources, Information Technology & Security, and Compliance 
teams. 

Prior to Boku, Chris was CEO of iRiS Software Systems, the leading guest 
experience SaaS platform serving the hospitality industry. Chris led the roll-out of 
its innovative digital food & beverage (F&B) ordering solution to global hotel groups 
including Marriott International and Four Seasons Hotels & Resorts. 

Previously, Chris was General Manager, Europe, Middle East, and Africa (EMEA) 
and Chief Product & Marketing Officer at Redknee Solutions (now Optiva) as the 
company grew from a Canadian start-up to a listed global leader in monetisation 
software for telecoms, with more than 200 carrier customers in 100 countries. 

Chris has also held product management and business development roles 
at LogicaCMG Telecoms and BlackBerry. He has been a mentor for METRO 
Accelerator by Techstars and was Chair of the Board of Trustees and a Trustee at 
Emmaus Hertfordshire. He has a Bachelor of Engineering and Management degree 
from McMaster University in Canada.

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Mark Stannard
Chief Business Officer

Mark has over 25 years’ experience in mobile, digital and fintech start-ups and 
major PLC’s. At Boku he leads the commercial organisation, which has brought 
the biggest digital brands onto its payment platform: Apple, Meta, Spotify, Sony 
PlayStation, Google, Netflix, Microsoft and most recently Amazon.

As Boku’s Chief Business Officer, Mark has direct responsibility for Boku’s market-
leading network of 400 local payment connections, including digital wallets, A2A 
banking Apps and carriers.

Previously, Mark held positions at Deutsche Telekom & Buongiorno-Vitaminic 
(which was acquired by NTT-DOCOMO) where he managed BD and led 
marketing & licensing for music and digital entertainment services. He launched 
Europe’s first mobile music service in 2001, signing deals with all 5 major record 
labels and later brought leading film & TV brands to mobile – Spider-Man, Pink 
Panther & Transformers.

He holds a Masters in Business Administration from the University of Cambridge.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

35

Corporate Governance Report
Chair’s Introduction

Dear Shareholder,

As Chair of the Board of Directors of Boku Inc, it is my responsibility to ensure that the Company has both sound corporate 
governance and an effective Board, including leading the Board effectively, overseeing the Group’s corporate governance model, 
communicating with shareholders and to ensure that the highest levels of corporate governance are maintained throughout the 
Company and also at Board level.

Boku has decided to adopt the Quoted Companies Alliance Corporate Governance (the “QCA Code”), which requires AIM-quoted 
companies to adopt a ‘comply or explain’ approach in respect of the application of guidance contained within. The following report 
sets out how we do this. It also covers how the Board and its committees operated in 2022 and how we have continued to comply 
with the principles of the QCA Corporate Governance Code (the “QCA Code”). 

Information of Boku’s compliance with the principles of the QCA Code can also be found on our website at: 
https://www.boku.com/investor-relations/corporate-governance-statement/.

Dr. Richard Hargreaves
Non-Executive Chair 
20 March 2023

Statement of Compliance 

Application of the QCA Corporate Governance Code 

Principle 

Deliver Growth

1. Establish a strategy and business 
model which promote long-term value 
for shareholders

2. Seek to understand and meet 
shareholder needs and expectations

Application/Evidence

At Boku we seek to develop an entrepreneurial and supportive culture across our 
business so that these values are integral to everything else we do.

An explanation of the Company’s business model and strategy, including key 
challenges in their execution (and how those will be addressed) is included on pages 
4 to 11. 

The Board engages with shareholders via a variety of channels and activities 
including the annual general meeting, updates to shareholders via its reporting 
and the regulatory news services, institutional and retail investor presentations and 
investor roadshows, all of which provide an opportunity for shareholders to engage 
directly with senior management and the Board.

The main day-to-day engagement with shareholders and prospective investors is 
carried out by the Chief Executive Officer and Chief Financial Officer and time to time 
by our Chair. During the year, meetings with analysts and institutional shareholders 
take place immediately after the results announcements, supplemented by ad hoc 
meetings and calls at other times. 

Regular market reports are prepared by Company’s Nominated Advisor, Peel Hunt, 
which are then forwarded to the Board and discussed to ensure that the Directors 
have a clear understanding of shareholders’ views and expectations.

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Principle 

Deliver Growth

Application/Evidence

4. Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation

The Board retains overall responsibility for identifying the major business risks 
faced by the Group by setting both the framework and risk appetite of the Group, 
in line with best practice. Our risk management framework and approach to risk is 
summarised on pages 24 to 28.

Maintain a Dynamic Management Framework

5. Maintain the Board as a well-
functioning, balanced team led by the 
chair

6. Ensure that between them the 
directors have the necessary up-to-date 
experience, skills and capabilities

The QCA Code requires that boards have an appropriate balance between 
executive and Non-Executive Directors and that each board should have at least 
two independent directors. The Board is currently made up of a Non-executive 
Chair (Richard Hargreaves), two Executive Directors: the Chief Executive Officer 
(Jon Prideaux) and the Chief Financial Officer (Keith Butcher) and five Non-executive 
Directors (Mark Britto, Stewart Roberts, Charlotta Ginman, Meriel Lenfestey and 
Loren I. Shuster). Four of the Non-executive directors and the Non-executive Chair 
are considered independent.

The Board holds at least six regular meetings per year and has also created separate 
Audit and Remuneration Committees comprising of Directors with the necessary 
skills and knowledge to discharge their duties and responsibilities effectively.

Both Executive Directors are full time employees. Non-executive Directors are 
required to devote sufficient time to prepare for and attend regular Board meetings, 
any ad hoc Board sessions, their Committee duties and other stakeholder 
engagement. 

Further details of the current directors and a note of those who are considered to be 
independent are set out on page 30.  

The Board is satisfied that its directors have an effective and appropriate balance of 
skills and experience, and that there is a suitable balance between independence of 
character and judgement, and knowledge of the Company, to enable it to discharge 
its duties and responsibilities effectively. All directors are encouraged to use their 
independent judgement and to constructively challenge all matters, whether 
strategic or operational.

The current directors, their background and experience are described on pages 30 
to 33. Collectively, our team has all the necessary skills and experience, to carry out 
the Group’s strategy and business model effectively.

They keep their skills up to date through appropriate training, including an annual 
refresher Directors’ training on AIM rules provided by the Nomad. 

Stewart Roberts is the senior independent director and he is available to speak with 
shareholders concerning the corporate governance of the Company. The Company 
Secretary, Deepa Kalikiri is responsible for advising the Board on governance 
matters and ensuring that decisions of the Board in relation to governance matters 
are implemented.

The Remuneration Committee engaged an external remuneration consultant to 
provide advice on the structure and presentation of Executive and Non-executive 
compensation.

The latest review of Board effectiveness did not highlight any areas of concern. 
Additionally, neither the Chair or Chief Executive have received any representations 
to this effect.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

37

Corporate Governance Report

Principle 

Application/Evidence

Maintain a Dynamic Management Framework

7. Evaluate Board performance based 
on clear and relevant objectives, 
seeking continuous improvement

In line with its standard practice, the Board has undertaken a formal annual 
evaluation survey of its own performance and effectiveness, including of the 
Company’s committees. 

8. Promote a corporate culture that is 
based on ethical values and behaviours

The evaluation which was discussed at the Board demonstrated overall positive 
results of the performance of the Board and committees, by recognising the 
strengths suggesting improvements where appropriate.

The board evaluation process reviews performance against a set of criteria which 
includes company strategy, board skillset, composition and succession planning, 
stakeholder engagement and the effectiveness of the Board committees. The Board 
reviews the criteria to ensure that the evaluation survey remains relevant. Following a 
recent review of the survey, an ESG question was also added to the survey.

The Board reviews its composition and succession planning following the board 
evaluation survey during a meeting. During 2022, the Board appointed two new 
independent Non-executive Directors. In addition, succession planning is an item 
included in the Company’s risk register and is subject to regular review by the Audit 
committee and Board.

Appropriate training is also available to all directors to develop their knowledge and 
ensure they stay up to date on matters for which they have responsibility as a Board 
member.

The Company’s culture is guided by many different activities, which include regular 
senior management meetings and feedback following employee surveys. Such 
surveys provide an insight to the views of the workforce on the Company.

The Company’s policies set out its zero-tolerance approach towards any form of 
discrimination or unethical behaviour relating to bribery, corruption or business 
conduct in all jurisdictions in which it operates. A recruitment policy, used 
consistently across the business is in place, which together with training and policies 
such as diversity, equity and inclusion, whistleblowing and anti-bribery assist in 
embedding a culture of ethical and inclusive behaviour for all employees. 

An outline of the corporate culture promoted by the Board is set out in the section 
of the Company’s website headed Core Values and is entirely aligned with the 
Company’s objectives and strategy.

The Chair and other Non-Executive Directors regularly meet with employees without 
Executive Directors present so as to gauge the health of the company’s culture.

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Principle 

Application/Evidence

Maintain a Dynamic Management Framework

9. Maintain governance structures and 
processes that are fit for purpose and 
support good decision-making by the 
Board

Formal Board meetings are held every two months to review strategy, management 
and performance of the group. Additional meetings between those dates are 
convened as necessary. We have two Board committees: the Audit Committee and 
the Remuneration Committee. 

The terms of reference of both these committees have been revised to reflect the 
principles of the QCA Code. The terms of reference can be viewed at  
www.boku.com/investor-relations/reports-documents

Due to the current size of the Company, the Board still considers a Nominations 
Committee is not appropriate, any decisions relating to appointments to the Board 
will be a matter for the consideration of the whole Board.

From time to time, separate committees are set up by the Board to consider specific 
issues when the need arises.

The roles and responsibilities of the Chair, Chief Executive and any other Directors 
who have specific individual responsibilities or remits (e.g. for engagement with 
shareholders or other stakeholder groups) are set out on page 28.

The principal responsibilities of Board members are as set out below:

Amongst other things the Chair is responsible for:

•  Promoting the highest standards of corporate governance and ethical leadership

•  Developing effective working relationships with the Executive Directors

•  Promoting effective relationships between all Board members

•  Setting the agenda for Board meetings and ensuring that sufficient time is devoted 

to the consideration of agenda items and that each director can express their 
views on matters

•  Ensuring that the Board monitors and determines the nature of the significant risks 

the Company embraces in the implementation of its strategy

•  Ensuring the Company maintains effective communications with shareholders and 
other stakeholders and that the Board as a whole is made aware of shareholder 
and stakeholder issues and concerns.

The Chief Executive is responsible for the following matters amongst others:

Developing and implementing strategy following approval by the Board

•  Reporting on a regular basis to the Board of progress in respect of strategy, 

Company performance and business matters

•  Developing the senior management teams and creating the appropriate 

organisational environment to deliver the strategy

•  Acting as the principal spokesman for the Company

The Chief Financial Officer is primarily responsible for the delivery of high quality 
information to the Board on the financial position of the Company.

The Non-executive Directors are responsible for providing a challenge to the 
Executives where required and to make the Board aware of their views on matters 
before Board decisions are made. They must be able to devote sufficient time to 
develop their knowledge and skills to be able to make a positive contribution to the 
Board.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

39

Corporate Governance Report

Principle 

Application/Evidence

Maintain a Dynamic Management Framework

9. Maintain governance structures and 
processes that are fit for purpose and 
support good decision-making by the 
Board

(continued)

Principle 

Build Trust

10. Communicate how the company 
is governed and is performing 
by maintaining a dialogue with 
shareholders and other relevant 
stakeholders

The Board has a schedule of matters reserved for the Board which requires the 
following key matters to considered and approved by the Board:

•  Strategy and overall management of the Group

•  Financial reporting and controls

•  Ensuring a sound system of internal controls

•  Approval of major capital projects and contractors

•  Communication with shareholders

•  Board membership and appointments

•  The Remuneration Policy

•  Delegated authorities

•  Corporate governance matters

•  Approval of key policies

The Board and its committees receive appropriate and timely information before 
each meeting, a formal agenda is produced for each meeting, and Board and 
committee papers are distributed several days before meetings take place allowing 
all Board members to prepare effectively. Any director can challenge proposals, and 
decisions are taken democratically after discussion. Any director who feels that any 
concern remains unresolved after discussion may ask for that concern to be noted in 
the minutes of the meeting, which are then circulated to all directors. Specific actions 
arising from such meetings are agreed by the Board or relevant committee and then 
followed up by management.

The Board continues to receive departmental ‘deep dives’ during the Board 
meetings, which has strengthened the Board’s exposure to the executive committee 
and other senior management.

The Board is satisfied that the governance arrangements for the business remain 
appropriate and that the delegations in place are effective and with strong oversight 
and controls. This is, of course, subject to regular Board and managerial oversight 
and review.

Application/Evidence

Reports on the work of the Board and its committees are set out as follows:

•  Board: page 41
•  Audit Committee: page 43
•  Remuneration Committee: page 46

Information about shareholder voting at the 2022 Annual General Meeting of the 
Company is set out on Boku’s website.

The Group’s approach to investor and shareholder engagement is described under 
Principle 2 above. Annual Reports, Annual General Meeting notices, regulatory 
announcements, trading updates and other governance related materials for 2022 
and retrospective years are available from the Company’s website.

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The Board Composition  
and Responsibilities

The Board currently consists of a non-executive Chair, 
the Chief Executive Officer, the Chief Financial Officer and 
five Non-executive Directors. There is a clear division of 
responsibilities between the Chair and the executive officers 
and the Board considers four of the Non-Executive Directors 
to be independent. 

The composition of the Board ensures that no single 
individual or group of individuals is able to dominate the 
decision-making process.

By rotation, Directors are subject to reappointment by a 
shareholder vote at the Company’s Annual General Meeting. 
Mr Prideaux and Mr Britto are up for re-election and Mr 
Shuster for election at the Annual General Meeting scheduled 
for 24 May 2023. The directors evaluate the balance of skills, 
knowledge and experience of the Board when defining the 
role and capabilities required for new appointments.

The Board is responsible for setting the strategic direction 
and policies for the business. The Board meets regularly 
to attend to any issues which require its attention and 
oversees the financial position of the Company, monitoring 
performance on behalf of the shareholders, to whom the 
Directors are accountable. The primary duty of the Board is 
to act in the best interests of the Company at all times. The 
Board also addresses issues relating to internal controls and 
the Company’s approach to risk management. The day-to-
day management of the Company’s business is delegated to 
the Chief Executive Officer and the senior executives.

The Board meets at least once every two months and Board 
meetings are attended by all directors either in person or 
over the phone. The Board formulates and approves the 
Company’s strategy, budgets, corporate actions and monitors 
the Company’s progress towards its goals.

It has established an Audit committee and a Remuneration 
committee with formally delegated duties and responsibilities 
and with written terms of reference.

From time to time, separate committees may be set up by the 
Board to consider specific issues when the need arises. Due 
to the size of the Company, the directors have decided that 
issues concerning the nomination of directors will be dealt 
with by the Board rather than by a separate committee.

Audit committee

The Audit Committee is chaired by Stewart Roberts and 
its other members are Charlotta Ginman, Meriel Lenfestey 
and Loren I. Shuster, all of whom are independent Non-
executive Directors. The Audit Committee meets formally at 
least three times a year and otherwise as required. It has the 
responsibility of ensuring that the financial performance of 
the Company is properly reported and reviewed and its role 
includes monitoring the integrity of the financial statements 
of the Company (including annual and interim accounts and 
results announcements), reviewing internal controls and risk 
management systems, reviewing any changes to accounting 
policies, reviewing and monitoring the extent of the non-audit 
services undertaken by external auditors, and advising on 
the appointment of external auditors. A full report of the Audit 
Committee can be found on page 43.

Board Composition

Executive 
Non-Executive 
62.5% of the Board are independent

25%
75%

Board Tenure

0-3 years 
3-6 years 
Above 6 years 

37.5%
37.5%
25%

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

41

Corporate Governance Report

Remuneration committee

Share Dealing code

The Remuneration Committee is chaired by Meriel Lenfestey 
and its other members are Loren I. Shuster and Stewart 
Roberts, all of whom are independent Non-Executive 
Directors. For part of the year the committee was chaired 
by Richard Hargreaves, then Stewart Roberts, until the 
permanent chair was appointed. Charlotta Ginman and 
Richard Hargreaves stepped down during the year.

The Company has adopted a dealing code for the directors 
and all employees, which is appropriate for a company whose 
stock is admitted to trading on AIM. The Company takes all 
reasonable steps to ensure compliance by the Directors and 
employees with the terms of that dealing code by providing 
regular training and making the share dealing code and 
associated documents readily available at all times.

The Remuneration Committee meets at least twice a year 
and at such other times as required. It has responsibility 
for determining, within the agreed terms of reference, the 
Company’s policy on the remuneration packages of the 
Company’s Chief Executive, Chair, and the executive directors 
and such other members of the executive management as it 
is designated to consider. The remuneration of Non-Executive 
Directors will be a matter for the Chair and executive directors 
of the Board. No director or manager is allowed to partake in 
any decisions relating to their own remuneration. A full report 
of the Remuneration Committee can be found on page 46.

Shareholders

The Board is committed to regular, open and effective 
communication with shareholders to ensure that the 
Company’s strategy and performance are clearly understood. 
The Company provides annual and interim statutory financial 
reports, investor and analyst presentations, regular trading 
and business updates. At the Annual General Meeting all 
shareholders have the opportunity to meet and ask questions 
of the Board of Directors. The next Annual General Meeting is 
scheduled for 24 May 2023.

42

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Audit Committee Report
Committee Chair Introduction

Dear Shareholders,

I am pleased to introduce the Audit Committee Report for the 
year ended 31 December 2022. In the report below we explain 
how the committee discharged its responsibilities during the 
year, including the significant issues that we considered in 
relation to the financial statements and how we safeguarded 
the independence and objectivity of the external auditors.

Our external auditors are BDO LLP who were appointed in 
2017. Taking account of the Auditing Practice Board’s Ethical 
Standard 3, a new senior statutory auditor for the current audit 
period is now in post, replacing the previous senior statutory 
auditor who had been our Partner for the past five years and 
stepped down after 2021 full year results.

Composition of the committee

The Audit Committee comprises Stewart Roberts (who serves 
as chair), Charlotta Ginman, Meriel Lenfestey and Loren I. 
Shuster. Mr Roberts and Mrs Ginman both served on the 
Board and the Audit Committee throughout the full financial 
year. Mrs Lenfestey and Mr Shuster both joined the Board 
and Audit Committee in September 2022. Richard Hargreaves 
stepped down from the committee during the year, when he 
took up his position as Non-Executive Chair. 

All members of the committee are Non-Executive Directors and 
are independent of management. Both Mr Roberts and Mrs 
Ginman have significant accounting, auditing and other related 
financial management expertise and the Board considers that 
the Audit Committee as a whole has competence relative to 
the sector in which the Company operates. 

Executive directors and senior executives (the Group 
Financial Controller and Company Secretary) attend meetings 
by invitation as required, but do not do so as of right. 
Representatives of BDO LLP (external auditor) also attend 
the majority of committee meetings and meet privately 
with committee members, in the absence of executive 
management, at the beginning or end of a number of 
committee meetings during the year.

The committee is required to meet a minimum of three times 
during each financial year but chose to meet four times 
during 2022.

The Role and the responsibilities  
of the committee

The Audit Committee Terms of Reference are published on our 
website but for clarity, the committee’s principal responsibilities 
are to:

•  monitor the integrity of the financial statements of the 

Company and any formal announcements relating to the 
Company’s financial performance, reviewing significant 
financial reporting judgements contained in them. The 
committee also reviews the Group’s Annual Report and 
Accounts and Interim Report prior to submission to the full 
board for approval.

•  monitor the Group’s accounting policies, review and monitor 
the adequacy and effectiveness of the Company’s internal 
financial controls and financial reporting procedures and, on 
behalf of the board, the Company’s internal control and risk 
management systems.

•  monitor the adequacy and effectiveness of the Company’s 

internal controls and internal financial controls, risk 
management systems and insurance arrangements.

•  make recommendations to the board, for it to put to the 

shareholders for their approval in the Annual General Meeting, 
in relation to the appointment, reappointment and removal 
of the external auditor and to approve the remuneration and 
terms of engagement of the external auditor. 

•  oversee the relationship with the external auditors and review 

and monitor their independence and objectivity and the 
effectiveness of the audit process, taking into consideration 
relevant UK and US professional and regulatory 
requirements.
•  develop and implement policy on the engagement 

of the external auditor to supply non-audit services, 
taking into account relevant ethical guidance regarding 
the provision of non-audit services by the external 
audit firm; and to report to the board, identifying any 
matters in respect of which it considers that action or 
improvement is needed and making recommendations 
as to the steps to be taken;

•  provide a forum through which the Group’s auditors and 

external tax advisors report to the board; and
•  report to the board on how The Committee has 

discharged its responsibilities.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

43

Audit Committee Report

External Audit

Non-audit services and fees

The scope of the audit work undertaken by external auditors 
is agreed in partnership with the Audit Committee and typically 
covers the following areas:

•  the External Auditor’s overall work plan for the forthcoming year

•  the External Auditor’s fee proposal

•  the major issues that arose during the course of the audit 

and their resolution

•  key accounting and audit judgements and estimates

•  the levels of errors identified during the audit, and

•  recommendations made by the External Auditor in their 

management letters and the adequacy of management’s 
response.

The Audit Committee meets privately with the External Auditor 
in the absence of management to review matters within their 
sphere of interest and responsibility.

It can occasionally be more efficient or necessary for a 
company to engage the external auditors to provide non-audit 
services because of their knowledge and experience and/or for 
reasons of confidentiality. However, safeguarding the objectivity 
and independence of the external auditors is an overriding 
priority. The external auditors will only be appointed to perform 
a service when doing so would be consistent with both the 
requirements and principles of the relevant external regulations 
including the Revised Ethical Standards 2019, and when their 
skills and experience make the firm the most suitable supplier.

We classify work that the external auditors might be 
permitted to perform into one of two categories and manage 
these as follows:

•  Audit services – the scope and fees for the statutory audit 

are agreed by the committee.

•  Audit – related services (including the review of interim 

financial information) – the scope of any such services and 
the fees must be pre-approved by the committee.

Audit services – core

Audit services – subsidiary audits (other BDO firms fees)

Audit – related services (BDO review of interim accounts  
and other audit related assurance services)

Total audit and audit related fees (BDO)

Audit services – subsidiary audits (non BDO firms fees)

2021
$

393,750

129,000

76,050

598,800

31,478

2022
$

358,822

138,228

27,400

524,450

–

Total audit fees

630,278       

524,450       

NOTES: The 2021 audit fees included an amount of $69,879 relating to the 2020 audit 

44

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
 
Internal Audit

In 2022 Boku employed an external company to provide 
internal audit services for its Irish entity for the first time to 
be compliant with its new regulatory obligations. Boku had 
not previously employed an internal audit function – which is 
considered typical for a company of Boku’s size. However, the 
need for an internal audit function for the whole company was 
also considered during the year and it has been decided and 
agreed that in 2023, an internal audit function will be added 
with a limited scope focused around controls and practices as 
required by various local regulatory requirements for new local 
payment methods and real time account to account payments 
in a number of markets. This decision and the scope will be 
reviewed periodically by the Audit Committee.

Boku has a Risk & Compliance Team whose primary focus 
is to ensure that the company remains compliant with all 
relevant regulation, most notably the FCA in the UK/EU 
(issuer of our e-money license) and relevant local Telecoms 
regulation within each specific market; in addition to broader 
regulatory requirements such as GDPR and PSD2 within the 
EU. The company also employs a dedicated team focused on 
transaction monitoring and revenue and reconciliation.

Risk management and internal controls

As detailed in the Corporate Governance Statement, the 
Group’s risk management and controls framework is monitored 
by the Committee. The framework is designed to manage 
the Group’s levels versus its risk appetite, rather than being 
designed to eliminate any risk of failure to meet the Group’s 
strategic objectives. The principle risks are set out in the Risk 
Management section of this report on pages 24 to 29.

Changes of accounting policies/ 
Application of IFRSs

The Committee is satisfied that there are no changes in 
accounting policies impacting the current year and that there 
are no IFRSs yet to be adopted that the Committee expects to 
have a significant impact on the financial statements

Key activities in the year ended 31 December 2022

Fulfilled each of the business considerations commensurate 
with the Audit Committee Terms of Reference.

Reviewed budgets, forecasts and financial reporting produced 
by management, paying particular attention to the changes 
required following the divestment of Boku Identity to Twilio 
early in 2022, and the impact of significant core currency 
movements during the year that could otherwise cloud the 
clarity of business performance reporting.

Reviewed the key business risks of the company and agreed 
the subsequent updates to the focus areas. (Please refer to 
page 24 for a more detailed review of company’s principle 
Risks and Uncertainties). 

Reviewed and refreshed the process and schedule for 
monitoring the Group’s risk management and controls 
framework to keep it appropriate, current and ongoing.

Agreed the limited scope of a new internal audit function within 
Boku in 2023 to encompass controls and practices as required 
by various local regulatory requirements for new LPM’s and 
A2A payments in a number of markets. 

Reviewed the group’s Going Concern paper and Impairment 
review paper produced by management.

Reviewed Discontinued Operations and the estimation 
uncertainty over the recoverability of the holdback receivable 
from Twilio.

Reviewed Share based payments, recognition of deferred 
tax and the appropriateness of the classification of the 
exceptional items.

Reviewed the Alternative Performance Measures (non GAAP 
measures).  

Reviewed the paper, accounting implications and the 
estimation in the Amazon warrant contract asset and Amazon 
warrant liability.

Reviewed in detail, and agreed the external auditor 
services remuneration level for 2022 in light of market wide 
inflationary pressures. 

Looking ahead

The Audit Committee will review and monitor the enduring 
suitability and impact of control processes, regulations and 
risks associated with the rapid growth and expansion of LPM’s 
and Real Time Payments. 

Stewart Roberts
Audit Committee Chair 
20 March 2023

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

45

Remuneration Report
Chair’s Introduction

Dear Shareholder,

I am pleased to present the Directors’ Remuneration Report 
for the 2022 financial year. 

This letter introduces the report, outlines the major decisions 
on Directors’ remuneration during the year and explains the 
context in which these decisions have been taken.

As the new Remuneration Committee Chair, I’m committed 
to maintain Boku’s high standards of corporate governance 
as an AIM listed company, transparency on remuneration 
disclosures and flexibility to the specific incentivisation needs 
of a US-based, high growth, global technology company. 

Shareholders’ expectations are important in our decision 
process and I welcome shareholder feedback at any 
time. We will continue our practice of putting an advisory 
resolution on remuneration to shareholders at our Annual 
General Meeting.

This report sets out the remuneration policy and the detailed 
remuneration for both the Executive and Non-Executive 
Directors of the Company for the period to 31 December 
2022, and briefly includes expectations for 2023. The 
information provided fulfils the requirements of AIM Rule 19. 

Note: Boku, Inc, being US incorporated and quoted on 
AIM is not required to comply with the UK’s Companies Act 
Schedule 8 of the Large and Medium-sized Companies 
and Groups (Accounts and Reports) Regulations 2008. The 
information is unaudited.

Performance and Decisions on  
Remuneration Taken during 2022

The Company performed well in the year and along with 
most peer companies continues to navigate the high 
inflationary environments in considering remuneration for 
staff all around the world. Inflation in the markets in which 
we operate varied between a low of 7% up to nearly 25% in 
Estonia. An average inflationary rise of between 6.5% - 14% 
was applied to all staff (depending on their location) with the 
Executive Directors getting 6.5%. Growth was in line with 
market expectations although the financial results show the 
impact of material adverse foreign exchange headwinds. 
The Remuneration Committee awarded Annual Bonuses to 
the two Executive Directors to reflect the successful delivery 
of strategy.

Awards were made to all employees (other than the senior 
executive team) under the company’s Equity Plan in January 
2022 and comprised time based Restricted Stock Units. 
Additionally, during the year, the company made long term 
incentive awards to senior executives and certain other key 
employees in the form of Performance Restricted Stock 
Units (subject to the meeting of performance conditions). 
These stock units have vesting rules which are detailed in 
note 24 and vest after three years. 

I hope that you find the report helpful and informative.

Meriel Lenfestey
Remuneration Committee Chair
20 March 2023

46

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Remuneration Committee Composition

The Committee members are Meriel Lenfestey (Chair), 
Stewart Roberts and Loren I. Shuster who are all considered 
Independent Directors. Charlotta Ginman and Richard 
Hargreaves stepped down from the Remuneration Committee 
during the year. The Committee meets at least twice a year to 
review the remuneration of the Executive Directors and other 
Executive Team members and to set the overall pay policy. 
The views of the Chief Executive Officer are sought in respect 
of awards to the other Executive Director and Executive Team 
members. Other members of the Board may be invited to 
attend as appropriate to provide contextual information.

Matters regarding Non-Executive Director remuneration are 
decided by the Executive Directors and Chair and are not a 
matter for the Remuneration Committee.

Note: For some of the reporting period the Remuneration 
Committee was chaired on an interim basis by Stewart 
Roberts prior to the appointment of the new permanent chair 
on 24 September 2022.

Remuneration Policy

The Company’s approach to remuneration is that the overall 
package should be sufficiently attractive to attract, recruit, 
motivate and retain individuals of a high calibre with significant 
technical and strategic expertise in a competitive and evolving 
global sector. 

The Committee is focused on applying this approach to 
attract, recruit, motivate and retain high quality Executive 
Management who will deliver value for shareholders, whilst 
remaining aligned with AIM principles.

Executive Directors

Executive Director remuneration consists of 5 elements:

•  Salary
•  Annual Bonus
•  Long Term Incentives (LTI)
•  Pension
•  Benefits

More detail on each follows:

Salary: Base salary for each Executive Director is reviewed 
annually by the Committee. In considering adjustments the 
committee takes into account salary levels paid by companies 
of a similar size and nature; the performance of the group 
as a whole, the Director’s performance, experience and 

responsibilities, and any cost-of-living increase applied to 
staff pay. External benchmarking was done in 2022 which 
confirmed executive salary levels remained aligned with market 
norms following the prior year adjustments. 

Annual Bonus: Executive Directors participate in the annual 
bonus scheme. This delivers a bonus for the effective delivery 
of strategy, as demonstrated through the achievement of 
in year performance targets. The Company uses revenue, 
Adjusted EBITDA and personal performance targets with 
equal weightings. The company does not publish the specific 
targets but they are broadly aligned with the figures for 
expected performance in the market. If either revenue or 
Adjusted EBITDA fall below 90% of targets no bonus will 
be payable for either. The committee considers ESG factors 
alongside other factors in the personal contribution element 
and will look at the feasibility of including an ESG element 
in the targets as the company’s ESG policy matures. The 
Committee has discretion to make adjustments to the level of 
bonus to avoid unintended consequences.

Jon Prideaux Chief Executive Officer 
On-target performance: up to 50% of salary (split into 2 half 
yearly payments)
Over performance cap: up to a further 50% of salary (paid 
annually)

Keith Butcher Chief Financial Officer 
On-target performance: up to 40% of salary (split into 2 half 
yearly payments)
Over performance cap: up to a further 40% of salary (paid 
annually)

Long Term Incentives: The Committee sees Long Term 
Incentives as an important part of the remuneration of all staff, 
to align them with shareholders and reward them for strong 
performance. These are structured as Performance-based 
Restricted Stock Units (PRSU) which have a normal vesting 
period of three years after which they convert into common 
shares. They are all subject to performance conditions relating 
to Adjusted EBITDA targets set annually for each of the three 
years. Details of awards currently held by Executive Directors 
are set out later in this report.

Pension: The Company operates a stakeholder pension 
scheme for all UK employees. Executive Directors participate 
on the same basis as other employees. 

Benefits: The Company provides the option for all employees 
to participate in a private healthcare plan. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

47

Remuneration Report

Non-Executive Directors

Service Contracts

Non-Executive Director remuneration consists of 2 elements:

•  Fees
•  Single issue of Restricted Stock Units (RSU)

They do not receive any performance or retention-based 
incentives, or other benefits.

The service contracts and letters of appointment of the 
Directors include the following terms:

Executive Directors  
Date of contract Notice period (months)

Jonathan Prideaux 

1 May 2012  

More detail on each follows:

Keith Butcher  

1 October 2019 

6

6

2

2

2

2

2

2

Non-Executive Directors  
Date of contract Notice period (months)

Mark Britto  

30 August 2017  

Richard Hargreaves  

8 August 2017 

Stewart Roberts 

1 January 2020 

Charlotta Ginman  

24 September 2020  

Meriel Lenfestey  

21 September 2022  

Loren Shuster  

21 September 2022  

The service contracts of the Executive Directors do not provide 
for any extra payment on the termination of employment. The 
letters of appointment of the Non-Executive Directors have an 
initial period of 12 months.

Directors are subject to re-election by rotation every third year 
at the Annual General Meeting. Mark Britto and Jonathan 
Prideaux are up for re-election and Loren Shuster is up for 
election at the 2023 Annual General Meeting.

Fees: The fees paid to the Non-Executive Directors are 
determined by the Executive Directors and the Chair. They 
receive an annual fee and additional fees for chairing board 
committees. They are entitled to recover reasonable expenses 
incurred in the performance of their duties.

RSUs: As an additional element of remuneration, as is normal 
practice for US domiciled high growth companies Non-
Executive Directors are granted equity to align their financial 
interests with those of shareholders. Boku Non-Executive 
Directors appointed prior to 30 June 2022 were awarded a 
single fixed grant of 103,276 RSUs on the first anniversary 
of their appointment date which vests after approximately 
2 years. No further allocations are made beyond this single 
award, nor are there any performance conditions attached to 
the RSUs.

In the light of some shareholder feedback and the likely growth 
of the share price, the company has revised its Non-Executive 
Director RSU policy to reassure shareholders that such single 
grants of non performance related RSUs do not compromise 
the Director’s independence. Non-Executive Directors 
appointed to the Board after 1 July 2022, have the quantum 
of their award set at twice the Director’s basic annual fee at 
the 30 day Volume Weighted Average Price (VWAP) of the 
shares on the appointment date rather than a fixed allocation. 
This policy ensures that the value remains sufficient to align 
Non-Executive Directors’ interests with shareholders without 
impacting their ability to challenge management and be 
independent. The RSUs will continue to have no performance 
condition attached, and will vest on the third anniversary of the 
Non-Executive Director’s appointment.

Note: The company recognises the points made by proxy 
advisers but explains that to attract a high calibre of global 
technology candidates and to align them with the interests of 
all the Company’s stakeholders (shareholders and staff), an 
equity component of remuneration is considered appropriate. 
As Non-Executive Director RSUs are not tied to performance, 
and are a single award, the Board is confident that they do not 
impact their independence.

48

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

2022 Remuneration Summary

2022 was a very good year for Boku. There was strong underlying growth, in line with market expectations and excellent progress 
against the strategy of growing new Local Payment Methods, such as wallets and Account to Account/Real Time Payments. 
Significant team effort went into building relationships, and developing new products and technologies. The team is growing in 
order to deliver the next stages of the strategy. This is the context in which the Remuneration Committee made decisions.

The following sections show how remuneration was managed for year ended 31 December 2022.

Executive Directors

Base Salaries: 

Jonathan Prideaux Chief Executive Officer  

£309,000  

(2021: £300,000)

Keith Butcher Chief Finance Officer    

£216,500  

(2021: £210,000)

Annual Bonus:

In determining bonus payments for 2022, the Remuneration Committee considered underlying 2022 revenue and adjusted 
EBITDA growth, including adjustments for the effect of material fluctuations in foreign exchange rates, progress towards strategy, 
share price performance and shareholder sentiment and determined to pay on target awards to the Executives for the Revenue 
and Adjusted EBITDA element of the scheme; no over achievement award was made for these elements. The assessment of 
personal achievement for both Mr. Prideaux and Mr. Butcher were assessed at 90%, leading to aggregate payouts at 63.3% of 
the maximum awardable.

The following annual bonus payments are being made for 2022.

Jonathan Prideaux Chief Executive Officer 
Full year award: £195,700 (63.3% salary) (2021: £211,000)

Keith Butcher Chief Financial Officer 
Full year award: £109,693 (50.7% of salary) (2021: £118,160)

Long Term Incentive Plan:

During 2022 the Company granted 1,605,103 (2021: 2,449,665) Performance-based Restricted Stock Units (“PRSUs”) over 
common shares to Executive Directors, other Executives, and employees under the Company’s 2017 Equity Incentive Plan.

Jonathan Prideaux Chief Executive Officer 
Detail PRSU award in 2022: 210,000 PRSU with vesting date of 01/04/25
Detail PRSU award in 2023: 210,000 PRSU with vesting date of 01/04/26

Keith Butcher Chief Finance Officer 
Detail PRSU award in 2022: 175,000 PRSU with vesting date of 01/04/25
Detail PRSU award in 2023: 175,000 PRSU with vesting date of 01/04/26

A full breakdown of the Directors’ current interests in the long-term incentive awards is set out below.

Pension: 

Mr. Prideaux opted out from the pension scheme.
Mr. Butcher participated for the entire year.

Benefits: 

Mr. Prideaux participated in the medical insurance plan for the entire year.
Mr. Butcher did not participate in the medical insurance plan.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

49

Remuneration Report

Non-Executive Directors

Fees:

Name

Mark Britto

Richard Hargreaves

Stewart Roberts

Charlotta Ginman

Loren I. Shuster

Meriel Lenfestey

Fees 2022

£

62,419

         67,033 

         46,237 

         41,100 

         13,733 

         15,450 

245,972

Fees 2021

£

      72,687 

      45,000 

      45,000 

      40,000 

                -   

                -   

202,687

Note: Mrs. Lenfestey and Mr Shuster joined the Board in September 2022, and Richard Hargreaves took over the Chair role in 
June 2022 with Mark Britto remaining as a Non-Executive Director.

Restricted Stock Units:

No actions took place during 2022 regarding Non-Executive Director RSUs.

All Directors

Summary of Directors’ Total Remuneration for 2022

Executive Directors

Salary

Bonus

Pension

Benefits

Total  2022

Total  2021

Jonathan Prideaux

308,397 

195,700

0

 2,523 

506,620

507,574 

Keith Butcher

215,958 

109,693

1,321 

0

326,972

327,262

Directors’ Interests in Shares

The interests of the Directors as at 31 December 2022 in the shares of the company were: 

Name

Mark Britto

Jon Prideaux

Richard Hargreaves

Keith Butcher

Charlotta Ginman

Number of Common Shares

Percentage of share capital

10,328,145

3,106,458

1,255,312

578,906

       12,715

3.451%

1.039%

0.415%

0.193%

0.004%

Jon Prideaux’s interests include 16,949 shares held by his spouse  
Richard Hargreaves’s interest include 622,961 shares held by his family members.    

50

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
Market value options

Name

Date of Issue

Number  
of options 

Exercise price

Start  
vesting date

Final  
vesting date

Lapsing date

Mark Britto

28 Oct 2016

569,930

USD $0.28

23 Jan 2013

23 Dec 2016

23 Dec 2023

Mark Britto

28 Oct 2016

424,514

USD $0.28

23 Jan 2013

23 Dec 2017

23 Dec 2023

Mark Britto

28 Oct 2016

500,000

USD $0.28

23 Sep 2016

23 Sep 2020

27 Oct 2026

Restricted Stock Units

Name

Date of 
Issue

Number  
of options 

Share 
price on 
award 
date

Value  
on award 
date

Start vesting 
date

Final 
vesting date

Lapsing 
date

Jonathan Prideaux

24 Jan 2023

210,000

£1.525

£320,250

01 April 2026

01 Apr 2026

31 Dec 2026

19 Jan 2022

210,000

£1.64

£344,400

01 April 2025

01 Apr 2025

23 Jan 2026

20 Jan 2021

300,000

£1.40

£420,000

01 April 2024

01 Apr 2024

23 Jan 2025

22 Jul 2020

301,142

£0.87

£261,993

01 Apr2023

01 Apr 2023

31 Jul 2023

15 Jan 2020

150,000

£0.76

£114,000

01 Apr 2023

01 Apr 2023

30 Apr 2023

Keith Butcher

24 Jan 2023

175,000

£1.525

£266,875

01 Apr 2026

01 Apr 2026

31 Dec 2026

19 Jan 2022

175,000

£1.64

£287,000

01 Apr 2025

01 Apr 2025

23 Jan 2026

20 Jan 2021

250,000

£1.40

£350,000

01 Apr 2024

01 Apr 2024

23 Jan 2025

22 Jul 2020

171,046

£0.87

£148,810

01 Apr2023

01 Apr 2023

31 Jul 2023

01 Jan 2020

125,000

£0.76

£95,000

01 Apr 2023

01 Apr 2023

30 Apr 2023

Charlotta Ginman

22 Sep 2021

103,276

£2.04

£210,683

01 Apr 2023

01 Apr 2023

31 Dec 2023

Stewart Roberts

20 Jan 2021

14 Mar 2021

68,814

34,462

£1.40

1.575

£96,339

01 Apr 2023

01 Apr 2023

31 Dec 2023

£54,278

01 Apr 2023

01 Apr 2023

31 Dec 2023

Looking ahead to 2023

In 2022 the team worked tirelessly to build relationships, technologies and products which will be the springboard for growth in 
2023. It’s important that the remuneration schemes enable the recruitment and retention of highly skilled and motivated people, at 
all levels, to deliver against the strategy.

The following sections show how remuneration will be managed for the year ending 31 December 2023.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

51

Remuneration Report

Executive Directors

Base Salaries: 

Benchmarking during 2022 confirmed that the salaries remain aligned with market norms following prior adjustments. In 
considering inflationary increases the Committee awarded inflationary increases in line with the lowest levels awarded to staff in 
consideration of the cost-of-living crisis which impacts lower earners disproportionally.

From 1 February 2023 the following Base Salaries were applied:

Jonathan Prideaux, Chief Executive Officer  
Keith Butcher, Chief Financial Officer   

£329,085  
£230,572  

(2022: £309,000)
(2022: £216,500)

Annual Bonus:

For future years the bonus policy has been adjusted to award achievement against targets using budgeted foreign exchange 
rates, but retaining Remuneration Committee discretion in the case of unintended consequences. 

Long Term Incentives:

The Committee will continue to consider and award as appropriate to incentivise long term, shareholder aligned efforts.

Pensions:

No change

Benefits:

No change

Non-Executive Directors

Fees: 

For 2023, Non-Executive Directors will receive a 6.5% fee increase leading to a basic fee of £44,496 for those Non-executive 
Directors ordinarily resident in the UK. US based NEDs will receive a basic fee of $56,160. The fee for chairing a committee is 
£5,562. The Chair’s fee is £88,560.

Restricted Stock Units:

In line with the new policy for Non-Executive Director Remuneration, the two new Non-Executive Directors (Mr. Shuster and  
Mrs. Lenfestey) have been awarded a single grant of 100,100 RSUs which will vest in September 2025.

52

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Environmental, Social  
and Governance Report (ESG)

Boku is not a significant Greenhouse Gas (GHG) emitter 
which means that our approach to Environmental, Social and 
Governance (ESG) is driven from our values rather than pure 
reporting requirements for 2022. We are a global company, 
with customers and employees across the planet, and many 
of the global technology giants who work with us pay an ever 
increasing amount of attention to social and environmental 
responsibilities and risks. 

Boku provides payment acceptance technology that allows 
consumers, who may not have previously had the opportunity, 
to pay for everyday online services which people in more 
economically developed countries may take for granted, 
like streaming services or gaming. Our technology helps our 
partners to connect with harder to reach consumers around 
the world with solutions that make payments easier, more 
accessible and more inclusive for those that need it.

With this in mind, we look at three aspects relating to the 
environment for Boku:

1.  Strategic: How our strategy can contribute towards a better 

outcome for planet and people

2.  Risks: What risks may need to be considered related to 

climate change

3.  Operational: How we as a business can do good and 

reduce harm in our day to day working

a. Strategic

A key part of our strategy is built on creating a platform 
for global technology companies, and people all around 
the world, including in underserved developing economies 
in the world to transact. This requires a deep focus on 
UN Sustainable Development Goal (SDG) 10, and in 
particular 10.5 “Improve the regulation and monitoring of 
global financial markets and institutions and strengthen 
the implementation of such regulations”. Boku entities are 
registered or have regulatory approval to provide payment 
services in 37 markets globally.  This number is increasing 
steadily. This means we can enable a global market in 
financial transactions which fulfil all the varied regulatory and 
cultural requirements of very diverse markets.

Our payments services extend to populations around the world 
where consumers are “unbanked” or “underbanked”. Numerous 
populations lack access to payment methods like credit and 
debit cards that are the gateway to participation in eCommerce 
and the global digital economy in Western countries. 

According to the World Bank, 1.4 billion people worldwide 
remain unbanked, but many rapidly developing regions like 
Africa and Southeast Asia are taking advantage of digital 
and payments technology in order to participate in the digital 
economy. For instance, while 70% of consumers in Southeast 
Asia are underbanked or unbanked according to a Bain & 
Co. study1 , the region’s economic growth remains one of the 
world’s most robust, with both consumers and merchants fully 
embracing digital commerce and payments technology. 

b. Risks

The company integrates ESG risk into the corporate risk 
register. We operate (using 3rd parties) a resilient hosting 
environment with sufficient redundancy and do not consider 
climate risk to be a major risk to our operations.

c. Operational

Boku’s primary attention to ESG is in this category. We believe 
that these considerations should be integrated into the day-
to-day business of the Company. Boku’s developing ESG 
framework ensures that ESG is considered in the decision-
making at all levels of the business. 

Environmental

In 2021, Boku began measuring and reporting on energy 
usage across each of its offices. To demonstrate our 
commitment to our ESG Framework and transparency, we 
have opted to report on our Scope 1 and 2 emissions despite 
not currently being subject to the Streamlined Energy and 
Carbon Reporting (SECR) requirements. 

The Scope 1 figures, which capture our refrigerant emissions 
only, were calculated using the screening method. This is a 
method whereby an organisation multiplies the refrigerant 
amount by an emission factor, based on the specific type of 
equipment and emission event, to determine the operating 
emissions of our equipment. 

The Scope 2 figures, showing emissions from purchased 
electricity and heat, were calculated using location-based 
reporting methods. The Scope 2 figures for Germany were 
calculated using an energy consumption estimate provided 
by the landlord for our office building in Munich. The Scope 
2 figures for UK and USA were calculated using the area 
method. This allows users to estimate their energy use based 
on their share of the building’s floor space and total energy 
consumption, as individual energy consumption data was 
not available. The Scope 2 figures for Estonia and India were 
calculated using monthly bills with individual usage data from 
the building landlords and/or energy providers, respectively. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

53

Environmental, Social and Governance Report (ESG)

As expected, the removal of the majority of COVID restrictions 
in many countries and an increased shift towards returning 
to the office and hybrid working has resulted in energy 
consumption increasing in our various offices. In January 2022, 
our Tallinn office moved to a larger office space which has also 
contributed to increased energy consumption by us in Estonia.

Several of our offices are supplied by energy tariffs which are 
either powered wholly or partly by renewable sources, with our 
London office supplied by a 100% renewable energy tariff. Our 
offices are also supplied with food and drinkware to reduce 
wastage.

Energy 
Consumption 
(tCO2e)

Scope 1

Scope 2

Total

Intensity Ratio 
(tCO2e per $m 
group revenue)

UK

Estonia

USA

India

Germany

Total

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

0.40

0.40

0.00

0.00

0.00

0.00

0.19

0.19

0.00

0.00

0.59

0.59

6.04

11.93

35.95

79.09

21.72

14.90

20.40

37.69

0.91

1.95

85.01

145.56

6.44

12.33

35.95

79.09

21.72

14.90

20.59

37.88

0.91

1.95

85.60

146.15

UK

Estonia

USA

India

Germany

Total

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

FY 21

FY 22

Scope 1

Scope 2

Total

0.01

0.11

0.12

0.01

0.19

0.20

0.00

0.64

0.64

0.00

1.24

1.24

0.00

0.39

0.39

0.00

0.23

0.23

0.00

0.36

0.36

0.00

0.59

0.59

0.00

0.02

0.02

0.00

0.03

0.03

0.01

1.51

1.52

0.01

2.28

2.29

Energy consumption by country

Energy consumption by scope

4%

9%

26%

54%

10%

100%

UK       Estonia       USA       India       Germany

Scope 1       Scope 2

54

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Social

Mentoring programme

We take our responsibilities as an employer and guardian of 
good culture and values seriously. The following provides a 
flavour of how we do this now, and how we will continue to do 
so as we grow:

Culture of respect, equity and inclusion

At Boku, we are proud of our values which guide our 
decision-making, and sit at the heart of the way we operate 
and help drive our behaviours, goals and strategy. One of 
Boku’s core values is ‘collaborate’ and with that we have 
created a culture where employees are empowered to be 
themselves and feel supported to raise and discuss matters 
openly in a supportive environment. 

We strongly believe at Boku that our people are what makes 
the company great and this is why we are committed to 
continuing to foster an equitable, diverse and inclusive 
workplace which is crucial to our future success. 

Caring for our team

While COVID-19 continued to impact certain communities 
across the globe during 2022, we continued to prioritise our 
people, as we know our team’s dedication and commitment 
is the key driver to our success. During the 2022 financial 
year, we hosted several events and remote activities to 
support employees across the globe. We will continue to 
provide resources and support to our people and listen to 
their direct feedback on how to make Boku a fantastic place 
to work and thrive.

Employee engagement

With the majority of the workforce working remotely, it was 
more important than ever for us to stay close to our teams 
through regular all-hands meetings with Q&A sessions and 
employee engagement surveys to ensure that we are listening 
to, and supporting, our employees. 

Further, we understand the importance of keeping team 
cohesion while our workforce continues to work remotely. This 
is why we regularly organise ‘offsite’ events for our various 
teams across the globe. These events allow our workforce 
to meet up in-person, engage in fun team-building activities, 
as well as share ideas of how Boku can improve and further 
achieve its goals. For us, a cohesive and happy team is a 
successful team.   

Boku is a proactive and enthusiastic promoter of social mobility 
and inclusion within the workforce, supporting all staff in their 
career progression.

Our aim to be equal opportunity employer and to help talented 
people from all sectors of society to have the opportunity to 
work and thrive in the Fintech sector and we endeavour to 
hire and support future talents, empowering and supporting 
our people to reach their potential. Their contribution, in turn, 
drives the ability of Boku to better meet its business goals. 

Boku’s UK office participates in Urban Synergy’s mentoring 
and internship (DREAM) programs. Urban Synergy is a youth 
empowerment charity whose mission is to inspire, guide 
and ignite the ambitions of young people. They run an early 
intervention scheme which helps youths, aged from 10 – 18 
years old, to reach their full potential. Multiple members of the 
Boku leadership team in the UK have participated in these 
programs helping nurture talent and encourage development in 
the next generation, irrespective of their background. 

Equity, Diversity and Inclusion (‘EDI’)

At Boku, we believe that an environment of respect, empathy 
and inclusion brings out the best in people by making them 
feel valued and enables a culture of workplace collaboration 
and harmony for everyone. Creating such an environment is 
critical to the success of our business but also embedded in 
our people, culture and business. 

Our EDI strategy is built on the strong foundation we have 
cultivated over time which is overseen by our Equity, Diversity 
and Inclusion Committee and helps drive progress across our 
global workforce and beyond. 

•  Our Equity, Diversity and Inclusion Committee 
Our EDI Committee plays a vital role in developing our EDI 
strategy and implementing initiatives to help us achieve our 
EDI goals. The Committee meet every two weeks to discuss 
key EDI topics and the development of initiatives to further our 
continuous drive to support all of our workforce. We regularly 
produce an EDI newsletter to raise awareness of key EDI 
topics, inform of current and planned initiatives, as well as to 
encourage our workforce to share their thoughts on our EDI 
strategy and initiatives. 

•  Equity, Diversity and Inclusion survey
In support of our EDI initiatives, we launched an EDI survey 
which anonymously polled Boku’s employees on a variety of 
relevant benchmarks. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

55

Environmental, Social and Governance Report (ESG)

Boku’s 2022 EDI survey presented a significant improvement 
from the previous financial year’s survey for the following 
reasons: (i) the overall engagement score increased from 
43% to 64% which represents the levels of enthusiasm and 
connection employees have with their organisation at work and 
(ii) over 84% of employees responded favourably to inclusion 
related questions. 

We also added new questions into the 2022 survey to gauge 
employees’ opinions on our culture of inclusion, belonging and 
social mobility which will serve as a baseline for future programs. 
Feedback from these employee surveys provide critical insights 
from across the business which will help us continue to drive 
progress by putting together targeted initiatives and encouraging 
ongoing conversations on EDI topics.

Survey highlights include:

•  77% of employees responded that their managers 

demonstrated that diversity was important by fostering a 
safe environment for employees to raise and discuss EDI 
matters in the workforce;

•  84% of employees responded that Boku provides a flexible 
working environment for those with caring responsibilities; 
and 

•  85% of employees responded that they felt confident that 

their social or economic background were not factors in the 
hiring process and did not influence the hiring decision.

Gender balance

The Board and senior management at Boku recognises that 
there are gender diversity challenges in the FinTech industry. To 
resolve this we try to ensure that our recruitment practices are 
fair and encourage women to apply for our roles. 

In 2022, the proportion of women working in each of Boku’s 
offices, other than Estonia, increased. Here at Boku, we want 
to be doing more than ‘just enough’ to improve the gender 
balance of our workforce, and this is exemplified by the fact 
we employ a higher percentage of women in a number of 
our offices than the industry benchmark. For example, the 
percentage of women in our workforce in the US and UK is 
37% and 44% respectively, which is higher than the FinTech 
industry benchmarks for each country. 

Further, representation of women in technical roles across all of 
Boku’s offices has increased from 18% to 25% between 2021 
and 2022. While this growth shows good progress, this is an 
area where we will place continued focus moving forward.

Another goal of ours was to improve the representation of 
women in senior leadership positions and on the board. In 
2021, only 17% of our senior leadership positions were filled 
by women. Fast-forward to 2022, 26% or our senior leadership 
positions are now filled by women, a marked improvement. 
In the boardroom, the representation of women has also 
improved. In 2022, Boku appointed its second woman to the 
board of directors, which now means that 25% of the board 
are female compared to just 16% in 2021. For us, it is vital that 
we continue to encourage women into senior leadership and 
board positions to allow for new and diverse perspectives to 
shape our business and drive us towards our goals. 

Spread of scores by demographics:

Race / Ethnicity

Location

Gender

Education

Working Parent
Caring for Dependent

27%
Indian or South
Asian

12%
Prefer
not to
say

21%
Estonia

37%
Caucasian

2%
2%
efer to
Pefer to
self-identify

2%
Southeast
Asian

14%
Prefer
not to
say

8%

Not
Not
specified
specified

4%
4%
East Asian

3%
Middle
Eastern

3%
Latino or
Hispanic

26%
Indian

10%
USA

4%

6%

Not
specified

Germany

11%
UK

10%
Other

58%
Male

30%
Female

55%
State run
or state 
funded 
school

9%
Prefer
not to
say

5%

28%
Fee-paying
school

3%
3%
Fee-paying
school with 
bursary

46%
Yes

37%
No

9%
Prefer
not to
say

5%

Not
specified

5%

7%

Not
specified

Prefer not
to say

Not
specified

56

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
While there has been growth in gender diversity in many of 
Boku’s offices, as well as in technical, senior leadership and 
board positions, we expect that our focused approach to 
gender diversity will result in further improvements and the 
eventual achievement of gender balance throughout all levels 
of the business.

Gender pay gap

We recognise that it is important not only to improve the 
gender balance of the workforce and improve representation 
of women in senior leadership and board positions, but to also 
ensure that they are equitably compensated compared to men 
in similar roles. 

In 2022, our worldwide gender pay gap (excluding Non-
executive Directors) reduced from 26% in 2021 to 16%. While 
this is an improvement from our previous position, we know we 

have significant room for improvement and we are committed 
to making further reductions in gender pay gap across our 
whole workforce. In 2022, the gender pay gap in our USA 
and India offices were, however, smaller than the industry 
benchmarks, with the pay gap in the US being 5%.

Addressing the gender pay gap is important to us, and we 
are aware that we have to make further improvements. More 
generally, we are taking a ground up approach to improving 
gender diversity.

In recent years, we have appointed a significant amount 
of women into entry-level jobs, women that we believe are 
the future technical leaders and managers of our company. 
Demonstrating this belief and our commitment to reducing the 
gender pay gap, the pay gap for employees aged 21-35 is just 
5%. We believe this approach will set in motion the achieving 
of gender balance and equal pay in our workforce in the future.

Female base salary as percentage of male base salary (by region)

Female base salary as percentage of male base salary

100%

80%

60%

40%

20%

0%

100%

80%

60%

40%

20%

0%

USA

UK

UK excl GMC
and NED

Europe excl
UK and Estonia

Estonia

India

Whole
company

Employees
aged 21-35

Employees
aged 36 & up

Percentage of female staff

50%

45%

40%

35%

30%

25%

20%

15%

10%

5%

0%

Percentage of female senior leadership
35%

30%

25%

20%

15%

10%

5%

0%

USA

UK

Estonia

Europe excl
UK & Estonia

India

All Boku

Employees
aged 22-35

Employees
aged 36 & up

Boku 2021

Boku 2022

Boku 2021       Boku 2022              Benchmark1

1US benchmark - Gender wage gap, OECD Data for 2020. India benchmark - Monster Salary Index (MSI) for India, March 2019 pg 28

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

57

Environmental, Social and Governance Report (ESG)

We also see the value in supporting our workforce in keeping 
connected. We want our employees to embrace their passions 
outside of the company and share them with their colleagues, 
so we have created a number of dedicated Slack channels for 
different interests across our office groups. These range from 
#food and #bakeoff to #diversityofficeevents and cater to our 
people’s wide-range of passions. These Slack channels are a 
great place for people to connect, discuss challenges they are 
facing and share thoughts. 

We are incredibly proud of the cultural diversity within each 
of our offices and we love to celebrate significant dates and 
rituals that are vital to our workforce’s cultural identity. On 
religious holidays like Diwali, we encourage our employees 
to take part in the festivities and learn more about their 
colleagues’ cultures. We also encourage each office to 
create their own local initiatives which cater to their culture. 
For example, in Estonia, employees from both offices come 
together to celebrate annual ‘winter days’ and ‘summer days’ 
events. We also like to offer our people in the UK offices free 
lunches on Wednesday, with cuisines varying on a weekly 
basis with input from our employees. Through celebrating 
our cultural diversity, we encourage our people to share their 
perspectives and stories, allowing our people to feel valued as 
part of the Boku community. 

Training

We train our employees with the skills needed for today 
and tomorrow. Training efforts across the company include 
mandatory onboarding for new hires and focused on topics 
from technology to compliance and business processes. 
All employees are required to take annual training on anti-
money laundering (AML), privacy and data protection (GDPR), 
cybersecurity and anti-corruption. In 2022, all managers at 
Boku were requested to take EDI training relating to tackling 
unconscious bias in hiring and performance management. We 
also encourage and support employees to find seminars and 
qualifications relevant to their individual roles. We believe that 
by investing in our employees’ own personal skillsets both the 
employee and Boku will reap long-term rewards.

As a business, we remain firmly committed to reducing our 
gender pay gap. We will continue to monitor these results and 
review our policies throughout the year to ensure we are doing 
everything we can to further reduce the gender pay gap.

Equity and Inclusion

At Boku we are proud to be an equal opportunities employer 
where individuals seeking employment are considered without 
regard to age, colour, gender, identity, national origin, race, 
sex, marital status, physical or mental disability, religion or 
sexual orientation, or any other legally protected categories.

To find and select a diverse pool of talented candidates to 
hire from, managers and recruiters are expected to consider 
a diverse range of candidates. To help achieve this goal, Boku 
uses an online tool which is designed to find and hire the best 
talent whilst reducing any unconscious bias throughout every 
stage of the hiring process. 

We understand the importance of writing inclusive job 
descriptions when hiring, so we have placed importance on 
guiding our managers on how to write them effectively. 

We are also firm believers that hiring diverse talent requires 
diverse interview panels, hence why our interview panels are 
always made of a diverse range of Boku staff. 

We continue to be focused on attracting, developing 
and retaining the diverse talent that we need to advance 
our business today and into the future. We invest across 
the employee life cycle – from recruiting and employee 
development to engagement, compensation and benefits - in 
order to build a diverse team and inclusive culture where our 
employees across the globe are welcomed, valued and are 
able to be themselves and produce their best work.

Our goal is to maintain a diverse and inclusive workforce, 
reflective of the jurisdictions we operate in, and we are focused 
on hiring talent with a wide range of characteristics and 
diversity of skill sets and thinking. 

Connecting our global workforce and celebrating our 
cultural diversity

On a group-wide basis, we like to communicate with our 
workforce through regularly publishing internal employee 
newsletters (alongside our EDI newsletter) which provides 
updates on company events encourages employees 
to share thoughts, and help Boku’s global workforce to 
remain connected on what is going on in other parts of the 
organisation.

58

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Well-Being and Work Life Balance

Governance

Our employees’ health and wellbeing is incredibly important 
to us here at Boku. We offer numerous healthcare benefits 
for employees and their families and we also encourage our 
employees to focus on their well-being. In our London office, 
a sports therapist comes in once a month to offer massages 
to employees. 

We are also focused on supporting our employees’ mental 
health. We are committed to building a workplace that 
increases awareness of mental health, educates employees 
and provides support when people need it. For example, 
employees in our US offices have access to confidential third 
party counselling and support.

We are committed to supporting all our staff in balancing 
work and family life and we have implemented certain policies 
and support mechanisms to deliver on this objective. One 
such policy is to offer staff the choice to work flexibly, giving 
them some control over their schedule. This policy allows 
employees to organise their time by working around external 
commitments, such as childcare duties. The policy has been a 
resounding success, with between 50-55% of our employees 
company-wide now working remotely full time. 

With the success of our remote working policy, we have taken 
proactive steps to ensure that all of our people feel included 
and able to be at their productive best. Examples of some of 
the steps taken by the company include: 

i.  investing in new technology within our meeting rooms and 

team areas to help remote workers feel included; 

ii.  investing in the technology provided to our remote workers 

to help them remain productive; 

iii.  creating dedicated routes for our remote workers to 

continue to enjoy the social aspects of their jobs – such as 
hosting remote socials and the creation of the dedicated 
Slack channels mentioned above; and 

iv. ensuring healthcare benefits cater for all our workers, 

including those who work remotely.

We continue to invest in technologies to ensure that our team 
members can work productively, regardless of where they are 
based. We have a Home Office Expense Policy in which we 
pay for all the equipment our remote and hybrid workers need 
to do their jobs – the comfort of our people is crucial to us, 
regardless of where they are working from. 

Boku recognises that a strong corporate governance 
framework is an essential foundation for the running of a 
successful, sustainable and ethically run business. Governance 
arrangements are reviewed by the our Board on a regular 
basis to ensure that they are fit for purpose and comply with 
the Quoted Companies Alliance (QCA) Corporate Governance 
Code. A summary of Boku’s compliance with the QCA Code 
can be found on page 36. 

In 2022, we appointed a further two independent Non-
Executive Directors. Our Board appreciates that, as a quickly 
expanding listed company, it is imperative that our Board 
comprises of individuals who can offer a wealth of experience, 
knowledge and advice. The Board feels that it has achieved 
this with the appointment of the new independent Non-
Executive Directors who come from different professional 
backgrounds to the existing board members.

We have an established a Code of Ethics which is underpinned 
by several policies, procedures and training modules to ensure 
that staff adhere to its principles. We also have specific staff 
conduct policies including whistleblowing, information security 
and anti-bribery and corruption. Compulsory training modules 
on data protection, information security and anti-money 
laundering are taken by all staff on an annual basis.

We are committed to not only preventing unethical practices, 
such as modern slavery, within our own business but also 
across our supply chain. Due to the nature of our business, 
Boku’s main suppliers are mostly involved in IT and marketing 
services and are largely considered to be low risk. As part 
of our onboarding process, we conduct due diligence on 
all our prospective partners and suppliers, applying a risk-
based approach to ensure that all our partners are meeting 
our highest standards. Boku has established and published a 
modern slavery statement which can be found on our website.

1Fulfilling Its Promise: The Future of Southeast Asia’s Digital Financial Services. 
Bain & Company, Google, and Temasek. Accessed February 2022.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

59

Directors’ Report

The Directors present their report and the audited 
financial statements for Boku Inc. for the year ended 31 
December 2022.

The preparation of financial statements is in compliance 
with IFRS issued by the International Accounting Standards 
Board (IASB) (“IFRS”) and IFRIC Interpretations issued by the 
International Accounting Standards Board (IASB).

Directors’ indemnities

The Company has made qualifying third party indemnity 
provisions for the benefit of its directors which were made 
during the period and remain in force at the date of this report. 
The Company also purchased and maintained throughout 
the financial year Directors’ and Officers’ liability insurance in 
respect of itself and its Directors.

Principal Activities

Dividends

The principal activity of Boku Inc. and its subsidiaries (the 
“Group”) is the provision of digital payments, including mobile 
wallets, real-time payments schemes, and direct carrier billing 
for global merchants. These solutions enable merchants to 
acquire new customers and accept online payments from 
billions of consumers who prefer to pay without credit cards.

The Directors do not recommend a final ordinary dividend for 
the period (2021: £nil).

Post Balance Sheet Events 

Please see note 31 for details of post balance sheet events

Business review and future developments

Financial Risk management

The review of the period’s activities, operations, future 
developments and key risks is contained in the Strategic 
Report on pages 4 to 11.

Directors

The Directors who held office during the period and 
subsequently were as follows:

1.  Mark Britto
2.  Jon Prideaux
3.  Richard Hargraves
4.  Keith Butcher 
5.  Stewart Roberts
6.  Charlotta Ginman
7.  Meriel Lenfestey (appointed 21 September 2022)
8.  Loren I. Shuster (appointed 21 September 2022)
With regard to the appointment and replacement of directors, 
the Company is governed by its Charter (the US equivalent of 
the Articles of Association) and related legislation. The Charter 
may be amended by special resolution of the shareholders.

The Remuneration and Audit Committee reports can be found 
on pages 37 and 33 respectively.

Directors’ interests

Directors’ share options and interests in shares can be found 
in the remuneration report on page 37.

Details of financial risk management are provided in note 5 to 
the financial statements.

Internal Control

The Board has overall responsibility for the Group’s system 
of internal control and for reviewing its effectiveness. The 
processes to identify and manage the key risks of the group 
are an integral part of the internal control environment.

Such processes, which are regularly reviewed and improved 
as necessary, include strategic planning, approval of annual 
budgets, regular monitoring of performance against budget 
(including full investigation of significant variances), control of 
capital expenditure, ensuring proper accounting records are 
maintained, the appointment of senior management and the 
setting of high standards for health, safety and environmental 
performance. The effectiveness of the internal control system 
and procedures is monitored regularly through a combination 
of review by management, the results of which are reported to 
and considered by the Audit Committee. The system of internal 
control comprises those controls established to provide 
assurance that the assets of the Group are safeguarded 
against unauthorised use and to ensure the maintenance 
of proper accounting records and the reliability of financial 
information used within the business or for publication. Any 
system of internal control can only provide reasonable, but not 
absolute, assurance against material misstatement or loss, as 
it is designed to manage rather than eliminate the risk of failing 
to achieve the business objectives of the Group.

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Going Concern

Auditors appointment

BDO were appointed during the period and have expressed 
their willingness to continue in office and a resolution to re-
appoint them will be proposed at the annual general meeting.

Substantial shareholdings

The Company has been advised of the following interests in 
more than 3% of its ordinary share capital as at 31 December 
2022:

Shareholder 

BlackRock Investment Mgt (London)

Build Lux Holdco Sarl (Luxembourg)

Capital Research Global Investors (Los Angeles)

Boku Inc Directors and Related Parties (London)

Danske Capital Mgt (Copenhagen)

abrdn (Standard Life) (Edinburgh)

Canaccord Genuity Wealth Mgt (London)

Octopus Investments (London)

Canaccord Genuity Wealth Mgt (Jersey)

Swedbank Robur (Stockholm)

Danal Co. Ltd (Hwaseong)

7.34%

7.10%

6.86%

5.87%

5.38%

5.16%

4.78%

3.98%

3.88%

3.53%

3.40%

57.28%

The Group going concern assessment is based on forecasts 
and projections of anticipated trading performance. The 
assumptions applied are subjective and management applies 
judgement in estimating the probability, timing and value of 
underlying cash flows. 

The Directors confirm that they have a reasonable expectation 
that the Group will have adequate resources to continue in 
operational existence for the next 12 months from approval 
of these financial statements and accordingly these financial 
statements are prepared on a going concern basis, with no 
material uncertainty over going concern.

Purchase of own shares

The Company, on 7 July 2022, announced a share buyback 
programme to repurchase common stock with par value of 
$0.0001 per share in the capital of the Company (“Common 
Stock”) up to a maximum aggregate consideration of £8 million 
and up to a maximum of five million Common Stock. During 
the period, the Company purchased a total of 1,500,000 
Common Stock on the open market at an aggregate cost 
(exclusive of broker commission) of £1,556,750 and an 
average cost of £1.04 per share. 

After the year end, between 1 January 2023 and the date 
of this report, the Company purchased a further 1,687,581 
Common Stock on the open market at an aggregate cost 
(exclusive of broker commission) of £2,504,564.03 and an 
average cost of £1.48 per share. As at the date of this report, 
the Company has purchased a total of 3,187,581 Common 
Stock on the open market at an aggregate cost (exclusive of 
broker commission) of £4,061,314.03 and an average cost of 
£1.27 per share.

Statement of Disclosure to the Auditors

All of the current directors have taken all the steps that 
they ought to have taken to make themselves aware of any 
information needed by the Group’s auditors for the purposes of 
their audit and to establish that the auditors are aware of that 
information. The directors are not aware of any relevant audit 
information of which the auditors are unaware.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

61

 
Directors’ Responsibilities Statement

Website publication

The directors are responsible for ensuring the annual report 
and the financial statements are made available on a website. 
Financial statements are published on the Group’s website in 
accordance with legislation in the United Kingdom governing 
the preparation and dissemination of financial statements, 
which may vary from legislation in other jurisdictions. 

The maintenance and integrity of the company’s website is the 
responsibility of the directors. The directors’ responsibility also 
extends to the ongoing integrity of the financial statements 
contained therein.

By order of the Board

Jon Prideaux
Chief Executive Officer
20 March 2023

The directors are responsible for preparing the Annual Report 
and the financial statements in accordance with applicable law 
and regulations.

The Company is incorporated in and subject to the laws 
of the State of Delaware, USA, which does not require the 
directors to prepare financial statements for each financial 
year. However, the directors are required to do so to satisfy 
the requirements of the AIM Rules for Companies. When 
preparing the financial statements, the directors are required 
to prepare the group financial statements in accordance with 
an appropriate set of generally accepted accounting principles 
or practice. The Directors have elected to use International 
Financial Reporting Standards as issued by the International 
Accounting Standards Board (IASB) (“IFRS”). The directors 
must not approve the financial statements unless they are 
satisfied that they give a true and fair view of the state of affairs 
of the Group and of the profit or loss of the Group for that 
period.

In preparing these financial statements, the Directors are 
required to:

•  select suitable accounting policies and then apply them 

consistently;

•  make judgements and accounting estimates that are 

reasonable and prudent;

•  state whether they have been prepared in accordance 

with IFRS subject to any material departures disclosed and 
explained in the financial statements; and 

•  prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the group will 
continue in business.

The directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group’s 
transactions and disclose with reasonable accuracy at any time 
the financial position of the Gorup and enable them to ensure 
that the financial statements comply with the requirements of 
the IFRS. They are also responsible for safeguarding the assets 
of the company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

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Independent Auditor’s Report
to the directors of Boku, Inc.

Opinion on the financial statements
In our opinion:

•  the financial statements give a true and fair view of the state 
of the Group’s affairs as at 31 December 2022 and of the 
Group’s profit for the year then ended;

•  the Group financial statements have been properly prepared 

in accordance with IFRS as issued by the International 
Accounting Standards Board (IASB);

We have audited the consolidated financial statements of Boku 
Inc., and its subsidiaries (the ‘Group’) for the year ended 31 
December 2022 which comprise the Consolidated Statement 
of Comprehensive Income, the Consolidated Statement of 
Financial Position, the Consolidated Statement of Changes in 
Equity, the Consolidated Statement of Cash Flows, and the 
Notes to the Consolidated Financial Statements, including 
a summary of significant accounting policies. The financial 
reporting framework that has been applied in their preparation 
is applicable law and International Financial Reporting 
standards as issued by the International Accounting Standards 
Board (“IFRS”).

Basis for opinion
We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described 
in the Auditor’s responsibilities for the audit of the financial 
statements section of our report. We believe that the audit 
evidence we have obtained is sufficient and appropriate to 
provide a basis for our opinion. 

Independence

We remain independent of the Group in accordance with 
the ethical requirements that are relevant to our audit of the 
consolidated financial statements in the UK, including the 
FRC’s Ethical Standard as applied to listed entities, and we 
have fulfilled our other ethical responsibilities in accordance 
with these requirements. 

Conclusions relating to going concern
In auditing the consolidated financial statements, we have 
concluded that the Directors’ use of the going concern basis 
of accounting in the preparation of the consolidated financial 
statements is appropriate. Our evaluation of the Directors’ 
assessment of the Group’s ability to continue to adopt the 
going concern basis of accounting included:

•  Review of the internal forecasting process to confirm the 

projections are prepared by an appropriate level of staff who 
are aware of the detailed figures included in the forecast but 
also have a detailed understanding of the entity’s market, 
strategy and changes in the customer base; 

•  Review of the forecasts prepared and challenge of 

the key assumptions and inputs (such as, the revenue 
forecast) used by management in their prepared models, 
to determine whether there is adequate support for the 
assumptions underpinning the forecasts. Furthermore, we 
considered the outcome of prior year forecasts to consider 
the historical budgeting accuracy of the Directors’ forecast 
and agreed the consistency of the model to those used 
elsewhere in the business, for example discounted cashflow 
models used in impairment reviews; 

•  The Directors have applied downwards sensitivities to the 

more variable aspects of the forecasts and also modelled a 
number of mitigating cash saving initiatives. We considered 
the appropriateness of the sensitivities applied and the 
Directors’ available mitigating actions and their effects on 
the group’s solvency and liquidity position based on our 
knowledge of the business; 

•  Review of post year-end management accounts, specifically 

comparing the cash position against that budgeted. 

•  Making inquiries of the Directors as to their knowledge of 

events or conditions beyond the period of their assessment 
that may cast significant doubt on the entity’s ability to 
continue as a going concern;

•  Considering the adequacy and completeness of the 
disclosures in the financial statements against the 
requirements of the accounting standards and the Directors’ 
going concern assessment.

Based on the work we have performed, we have not identified 
any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the 
Group’s ability to continue as a going concern for a period of 
at least twelve months from when the consolidated financial 
statements are authorised for issue. 

Our responsibilities and the responsibilities of the Directors with 
respect to going concern are described in the relevant sections 
of this report.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

63

Independent Auditor’s Report

Overview

Coverage

Key audit matters

78*% (2021: 98%) of Group profit before tax
84% (2021: 98%) of Group revenue
86% (2021: 88%) of Group total assets
(* on a continuing basis)

Fraud in revenue recognition

Recoverability of holdback receivable (arising from disposal of 
Identity)

Valuation of share warrants issued to Amazon

2022

2021

X

X

X

X

n/a

n/a

Materiality

Group financial statements as a whole $405k (2021: $650k) based on 5% of adjusted* profit 
before tax (2021: 1% of revenue)

*adjusted for the Fortumo Brand impairment of $1.3m, Change in the Fair value of the 
Amazon warrant of $3.5m and Other income of $0.6m

An overview of the scope of our audit

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s system of 
internal control, and assessing the risks of material misstatement in the consolidated financial statements. We also addressed the 
risk of management override of internal controls, including assessing whether there was evidence of bias by the Directors that 
may have represented a risk of material misstatement.

The Group is headed by US incorporated parent entity, Boku, Inc. and comprises of one UK incorporated and four non-UK 
entities (2021: one UK incorporated and five non-UK entities) which are deemed as significant components. The remaining entities 
are a mix of UK and non-UK incorporated and deemed non-significant components. 

Based on our assessment of the group, we focused our group audit scope primarily over the parent company (Boku, Inc.) and 
four principal trading entities that were identified as significant components: Boku, Inc., Boku Network Services UK Ltd, Boku 
Payments Inc., Boku Network Services Inc. and Boku Network Services Estonia OÜ (formerly named Fortumo OÜ). 

For components of the group not considered to be significant components, the group audit team performed limited audit 
procedures including a combination of analytical procedures and where considered necessary, certain specific procedures. 

Except for Boku Network Services Estonia OÜ (formerly named Fortumo OÜ), which is audited by our network member firm in 
Estonia, the other significant components with the consolidated financial statements were audited by the Group engagement team. 

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Our involvement with component auditors

For the work performed by component auditors, we determined the level of involvement needed in order to be able to conclude 
whether sufficient appropriate audit evidence has been obtained as a basis for our opinion on the Group financial statements as a 
whole. Our involvement with component auditors included the following:

•  Boku Network Services Estonia OÜ (formerly named Fortumo OÜ): We instructed our member firm in Estonia as to the 

scope and timing of their work on the financial information for group reporting purposes, we held virtual meetings through the 
planning, execution and completion stage with the audit team. 

•  We performed a detailed review of the component auditor's work and documentation including planning, execution and key 

findings and participated, in person, in the local audit planning and audit close meeting.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources 
in the audit, and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

Key audit matter 

Fraud in revenue 
recognition (Group) 

Refer to the 
accounting policy in 
Note 4 and related 
disclosures in Note 7

The Group’s revenue is earned 
primarily from services earned 
on mobile payment transactions 
and integration fees. 

We considered the incentive 
for management to perpetrate 
fraud in revenue recognition. 
Consequently, we considered 
there to be a risk of material 
misstatement in relation to 
revenue.

Due to the high volume-low 
value nature of transactions, 
we determined that this risk 
related to the occurrence of 
revenue through posting fictitious 
journals. 

How the scope of our audit addressed the key audit matter

To address the risk of fraud in revenue recognition due to fictitious 
revenue posting, we performed the following procedures: 

•  Included data analytics procedures to test completeness of the 
journal entries and to identify specific journal entries to test to 
address the risk;

•  Performed detailed testing on any unusual journal combinations 
(ie credit to revenue and debit to unexpected accounts) and 
agree to underlying supporting documentation; 

•  Tested unsettled revenue at the balance sheet date by sending 

debtor’s confirmations and testing subsequent bank collections; 
and 

•  Audited group adjustments to revenue as part of group 

consolidation adjustments by agreeing to underlying supporting 
documentation. 

Key observations: 

Based on the work performed we have not detected any instances 
of fraud in revenue recognition.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

65

Independent Auditor’s Report

Key audit matter 

Recoverability of 
holdback receivable   
(arising from disposal 
of Identity)

Refer to accounting 
policy in Note 4 and 
related disclosures in 
Note 5

As explained in the Note 6 
of the consolidated financial 
statements, on 28 February 
2022, the Group sold its entire 
Identity business (Boku Identity 
Inc and its 100% subsidiary 
Boku Mobile Solutions IRE) 
to Twilio Inc. for a maximum 
consideration of $32.5m 
(including $6.5m of holdback 
receivable). 

At 31 December 2022 the 
holdback amount was $5.6m, 
after a reduction of $900k, being 
the amount settled by Twilio Inc. 
during the year.

There is an estimation 
uncertainty involved in assessing 
the recoverability of the $5.6m 
which is due in August 2023 
and is dependent on Twilio not 
claiming against the indemnity 
clauses stated in the sale and 
purchase agreement, and we 
therefore considered this to be a 
key audit matter.

How the scope of our audit addressed the key audit matter

To address the risk around the recoverability of the holdback 
receivable, we performed the following procedures: 

•  Obtained a detailed assessment of the conditions stated in 

the sale agreement from management and their analysis of the 
likelihood and basis of any claims.

•  Sought evidence to support Management’s assessment, 

including sale and purchase agreement (SPA) and completion 
statements, due diligence reports and tax returns.

•  Reviewed legal expenses to identify any increased costs which 

may indicate a potential claim by Twilio Inc.;

•  Discussed management's assessment with internal legal counsel 
and challenged managements’ position by reference to third 
party evidence.

•  We obtained external evidence that there were no known claims 
in relation to the Indemnity clauses in the sale and purchase 
agreement as at 31 December 2022 and as at 8 March 2023. 

•  Reviewed disclosures in the consolidated financial statements for 

completeness and accuracy in line with applicable IFRS.   

Key observations: 

Based on the work undertaken we consider the estimates and 
judgements made in the calculation of the recoverability of the 
holdback receivable are reasonable. 

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How the scope of our audit addressed the key audit matter

To address the risk around the valuation of the warrant liability, we 
have performed the following procedures: 

•  Reviewed the share warrant agreement with Amazon to validate 

the key terms noted in the contract. 

•  Engaged our technical accounting experts to assist in concluding 

on the accounting adopted for the Amazon contract.

•  Engaged our valuations experts to assist in concluding on the 
approach used to generate possible future scenarios of the 
expected qualifying revenue and the fair value of share warrant.  

•  We have challenged management’s assumptions and estimates 
including initial revenue estimates, revenue volatility, share price 
volatility, risk-free rates and future revenues from Amazon, by 
reference to actual revenue during the year, revenue growth 
and share price of comparable companies and other third party 
evidence. 

•  Reviewed the disclosures in the consolidated financial statements 

for completeness and accuracy in line with applicable IFRS.

Key observations: 

Based on the procedures performed, we consider the assumptions 
made relating to the valuation of Amazon share warrants and the 
related disclosures in the financial statements, to be appropriate.

Key audit matter 

Valuation of share 
warrants issued to 
Amazon

Refer to accounting 
policy in Note and 
related disclosures in 
Note 24

As explained in the Note of 
the consolidated financial 
statements, the Group entered 
into a share warrant agreement 
with Amazon, Inc. ('Amazon') in 
conjunction with a commercial 
service level agreement for 
the Group to provide payment 
processing services to Amazon. 
Under the agreement, the 
Group issued share warrants to 
Amazon to subscribe for up to 
11.2m shares of Boku’s common 
stock, of which 0.7m shares 
vested on the issuance of the 
warrants.  

The remaining 10.5 m warrants 
vest based on Amazon achieving 
certain revenue targets over the 
next seven years. 

The determination of the of fair 
values involves assumptions 
and estimates including initial 
revenue estimate, historical share 
price growth of comparable 
companies, revenue volatility, 
Parent Company share price 
volatility and risk-free rate. 

Due to the long term nature of 
the warrants, such estimates 
involve significant estimation 
uncertainty and we therefore 
considered this to be a key audit 
matter.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

67

 
 
Independent Auditor’s Report

Our application of materiality

We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We 
consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of 
reasonable users that are taken on the basis of the consolidated financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower 
materiality level, performance materiality, to determine the extent of testing needed. Importantly, misstatements below these 
levels will not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and the 
particular circumstances of their occurrence, when evaluating their effect on the consolidated financial statements as a whole. 
Based on our professional judgement, we determined materiality for the financial statements as a whole and performance 
materiality as follows:

Materiality

Group financial statements

2022

$405,000

2021

$651,000

Basis for determining materiality

5% of Profit before tax

1% of Revenue

Due to the consistent results of the 
continuing operations of the Group year 
on year, adjusted* profit before tax for the 
year is considered the most appropriate 
financial benchmark on which we have 
determine materiality. 

*Adjusted for the Fortumo  
Brand impairment of $1.3m, Change in 
the Fair value of the Amazon warrant of 
$3.5m and Other income of $0.6m

We considered revenue to be the 
most appropriate benchmark as this 
is one of the primary key performance 
indicators, which is used to address the 
performance of the Group by the board 
and other users of the consolidated 
financial statements.

$303,705

$488,250

Performance materiality was set at 75% (2021: 75%) due to the low value of brought 
forward adjustments and expected total value of known and likely misstatements. 

Rationale for the benchmark applied

Performance materiality

Basis for determining  
performance materiality

Component materiality

We set materiality for each component of the Group based on a percentage of between 14% and 60% of Group materiality 
dependent on the size and our assessment of the risk of material misstatement of that component. Component materiality ranged 
from $58,000 to $243,000. In the audit of each component, we further applied performance materiality levels of 75% of the 
component materiality to our testing to ensure that the risk of errors exceeding component materiality was appropriately mitigated.

Reporting threshold 

We agreed with the Audit Committee that we would report to them all individual audit differences in excess of $20,250 
(2021:$32,550). We also agreed to report differences below this threshold that, in our view, warranted reporting on 
qualitative grounds.

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Other information

The directors are responsible for the other information. The other information comprises the information included in the ‘Annual 
Report and Accounts’ other than the financial statements and our auditor’s report thereon. Our opinion on the consolidated 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we 
do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the 
course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent 
material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements 
themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 
we are required to report that fact.

We have nothing to report in this regard.

Responsibilities of Directors

As explained more fully in the Directors’ Responsibilities Statement, the Directors are responsible for the preparation of the 
consolidated financial statements and for being satisfied that they give a true and fair view, and for such internal control as 
the Directors determine is necessary to enable the preparation of consolidated financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, the Directors are responsible for assessing the Group’s and the Parent 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease 
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always 
detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, 
individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the 
basis of these consolidated financial statements.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

69

Independent Auditor’s Report

Extent to which the audit was capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which 
our procedures are capable of detecting irregularities, including fraud is detailed below:

•  We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the 
most significant frameworks which are directly relevant to specific assertions in the consolidated financial statements are those 
that relate to the reporting framework, AIM Rules for Companies and the relevant tax compliance regulations;

•  We considered provisions of other laws and regulations that do not have a direct effect on the consolidated financial 

statements but compliance with which may be fundamental to the Group’s ability to operate. These include compliance with 
Financial Conduct Authority (FCA) regulations, and any other regulators regulating activities of trading subsidiaries of the group.

•  We obtained an understanding of the licencing requirements in the respective jurisdictions and the governance process around 

compliance with local licencing arrangements. 

•  We understood how the Group is complying with those frameworks by making enquiries of management, those responsible for 
legal and compliance procedures. We corroborated our enquiries through our review of board minutes and papers provided to 
the Audit Committee;

•  We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur, 
by meeting with management from across the Group to understand where they considered there was a susceptibility to fraud;

•  Our audit planning identified fraud risks in relation to management override of controls and inappropriate or incorrect 

recognition of revenue (revenue recognition assessed as a Key Audit Matter above) across the Group. We obtained an 
understanding of the processes and controls that the Group has established to address risks identified, or that otherwise 
prevent, deter and detect fraud; and how management monitors those processes and controls;

•  We designed our audit procedures to detect irregularities, including fraud. Our procedures included journal entry testing, with 
a focus on unusual transactions based on our knowledge of the business; enquiries with Group Management; and focused 
testing as referred to in the Key Audit Matters section above;

•  With regards to the fraud risk in management override of controls, our procedures included journal transaction testing, across 
the group, with a focus on large or unusual transactions based on our knowledge of the business. We also performed an 
assessment on the appropriateness of key judgements and estimates, which are subject to management’s judgement and 
estimation, and could be subject to potential bias; and

•   We communicated relevant identified laws and regulations and potential fraud risks to all engagement team members and 

component auditors, who were all deemed to have appropriate competence and capabilities, to remain alert to any indications 
of fraud or non-compliance with laws and regulations throughout the audit 

Our audit procedures were designed to respond to risks of material misstatement in the consolidated financial statements, 
recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting 
from error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There 
are inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is 
from the events and transactions reflected in the consolidated financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

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Use of our report

This report is made solely to the Parent Company’s Directors, as a body, in accordance with our engagement letter dated 2 
March 2023. Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we 
are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not 
accept or assume responsibility to anyone other than the Parent Company and the Parent Company’s members as a body, for 
our audit work, for this report, or for the opinions we have formed.

BDO LLP
Chartered Accountants
London, UK
20 March 2023

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

71

Consolidated Statement  
of Comprehensive Income

Continuing operations

Note

Revenue

Cost of sales

Gross profit

Other Income (non-recurring)2

Administrative expenses

Operating profit analysed as:

Adjusted EBITDA3

Other Income (non-recurring)2

Depreciation and amortisation4

Share based payment expense4

Foreign exchange (losses)/gains4

Exceptional items – Impairment of intangible assets4

Exceptional items4

Operating profit 

Finance income

Finance expense

Profit before tax from continuing operations

Tax credit

Net profit from continuing operations

Discontinued operations

Net profit/(loss) from discontinued operations after tax

Total profit for the year 

Other comprehensive losses net of tax

Items that will or may be reclassified to profit or loss

Foreign currency loss on translation of foreign operations

Total other comprehensive loss for the year

Total comprehensive income for the year attributable to equity holders 
of the parent company

Earnings per share – Total

Basic EPS 

Diluted EPS ($)

Earnings per share – from continuing operations

Basic EPS 

Diluted EPS ($)

7

8

8

24

8

8

8

11

11

12

6

13

13

Year ended
31 December 2022

Restated1 Year 
ended
31 December 2021

$’000

63,764

(1,771)

61,993

755

(58,212)

20,464

755

(5,663)

(5,165)

(796)

(1,264)

(3,795)

4,536

201

(675)

4,062

237

4,299

24,605

28,904

(3,576)

(3,576)

25,328

0.09690

0.09338

0.01441

0.01388

$’000

62,082

(1,571)

60,511

1,080

(50,951)

22,933

1,080

(6,251)

(6,414)

115

–

(823)

10,640

22

(770)

9,892

1,882

11,774

(5,505)

6,269

(2,407)

(2,407)

3,862

0.02133

0.02057

0.04005

0.03863

1 Restated due to discontinued operations (see Note 6 for details)
2 Other income in 2022 relates to the continued provision of services to the buyers of the Identity business after the disposal for business continuity reasons. Other Income 
in 2021 relates to the acquisition of Fortumo and is the difference between the expected fair value of the Fortumo earnout escrow amount as at 31 December 2020 and the 
actual amount paid to Fortumo shareholders in September 2021. To better reflect underlying performance, this non-recurring income is excluded from Adjusted EBITDA. 
3 Adjusted EBITDA is defined as: Earnings before interest, tax, depreciation, amortisation, non-recurring other income, share based payment expense, foreign exchange 
gains/(losses) and exceptional items (see Note 8). Management has assessed this performance measure as relevant for the user of these financial statements.
4 Included in administrative expenses

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www.boku.com

Consolidated Statement  
of Financial Position

Non-current assets

Property, plant and equipment

Right of use assets

Intangible assets

Warrant contract asset

Deferred tax assets

Total non-current assets

Current assets

Trade and other receivables

Financial asset at fair value through profit or loss

Cash and cash equivalents – unrestricted

Cash and cash equivalents – restricted cash

Total current assets

Total assets

Current liabilities

Trade and other payables

Current tax payable

Bank loans and overdrafts

Lease liabilities

Total current liabilities

Non-current liabilities

Other payables

Deferred tax liabilities

Warrant liability 

Bank loans

Lease liabilities

Total non-current liabilities

Total liabilities

Net assets

Equity attributable to equity holders of the company

Share capital

Share premium

Foreign exchange reserve

Treasury share reserve

Retained losses

Total equity

31 December
2022

31 December
2021

Note

$’000

$’000

14

14

15

 5(a)

 12

17

  5

18

18

20

21

19

20

25

21

19

22

696

3,662

56,230

1,711

3,383

65,682

90,080

5,600

99,551

16,962

212,193

277,875

669

5,001

63,117

–

3,105

71,892

82,557

–

56,651

5,789

144,997

216,889

156,263

119,641

222

–

1,277

157,762

1,194

–

5,206

–

2,272

8,672

166,434

1,125

1,335

122,101

1,700

456

–

6,688

3,498

12,342

134,443

111,441

82,446

29

252,385

(6,290)

(1,835)

(132,848)

111,441

29

246,883

(2,714)

–

(161,752)

82,446

The financial statements on pages 72 to 139 were approved by the Board for issue on 21 March 2023

Jon Prideaux Chief Executive Officer 

Keith Butcher Chief Financial Officer

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

73

 
Consolidated Statement  
of Changes In Equity

For the year ended 31 December 2022 

Share 
capital

Share 
premium

Treasury 
shares 
reserve

Foreign 
exchange 
reserve

Retained 
losses

Total 
Equity

$’000

$’000

$’000

$’000

$’000

$’000

Equity as at 1 January 2021

29

240,053

Profit for the year

Other comprehensive loss

Issue of share capital upon exercise 
of 6,751,318 stock options & RSUs

Share based payments expense

Issue of RSU’s related to Fortumo 
acquisition

–

–

–

–

–

–

–

1,146

5,434

250

Equity as at 31 December 2021

29

246,883

Profit for the year

Other comprehensive loss

Issue of share capital upon exercise 
of 6,751,318 stock options and 
RSUs

Share based payment expense

Purchase of treasury shares

–

–

–

–

–

–

–

470

5,032

–

Equity as at 31 December 2022

29

252,385

–

–

–

–

–

–

–

–

–

–

–

(1,835)

(1,835)

(307)

(168,021)

71,754

–

6,269

(2,407)

(37)

–

              37

–

–

–

–

(2,714)

(161,752)

–

28,904

(3,576)

–

              –

–

–

–

–

–

6,269

(2,407)

1,109

5,434

287

82,446

28,904

(3,576)

470

5,032

(1,835)

(6,290)

(132,848)

111,441

1 Share based expense has been credited against share premium in accordance with the local company law and practice in the USA.

74

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Consolidated Statement  
Of Cash Flows

Cash generated from operations   

Income taxes paid

Net cash generated from operating activities

Investing activities

Purchase of property, plant and equipment

Payments for internally developed software

Proceeds from discontinued operations (net of cash disposed of)

Proceeds from sale of assets

Interest received

Note

27

31 December
2022

31 December
2021

$’000

49,966

(314)

49,652

(470)

(4,866)

26,545

1

201

$’000

12,362

(443)

11,919

(812)

(5,022)

–

–

22

Net cash generated/(used) in investing activities

21,411

(5,812)

Financing activities

Payment of principal to lease creditors

Payment of interest to lease creditors

Proceeds from issue of share capital on exercise of options and RSUs 
to employees

Purchase of Treasury shares

Interest paid on loan 

Repayment of bank loan

Loan settlement costs

Net cash used in financing activities

Net increase in cash and cash equivalents

Effect of foreign currency translation on cash and cash equivalent

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

18

(1,556)

(235)

470

(1,835)

(127)

(8,125)

(25)

(11,433)

59,630 

(5,557)

62,440

116,513

(1,694)

(235)

1,109

–

(409)

(4,563)

–

(5,792)

315 

(579)

62,704

62,440

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

75

Notes to the  
Consolidated Financial Statements

1. Corporate Information

Boku Inc. is a company incorporated and domiciled in the United States of America. The registered office of the Company is 
located at 660 Market Street, Suite 400, San Francisco, CA 94104, United States.

These consolidated financial statements comprise the Company (Boku Inc.) and its subsidiaries (together referred to as the 
“Group”).

The principal business of the Group is the provision of local payment solutions for its merchants. 

Boku’s payments network provides multiple mobile payment methods, including via mobile wallets, direct carrier billing and real-
time payment schemes.

2. Basis of preparation

The financial information has been prepared using the historical cost convention, as stated in the accounting policies below. 
These policies have been consistently applied to all periods presented, unless otherwise stated. 

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”) 
and IFRIC Interpretations as issued by the International Accounting Standards Board (IASB).  

The Consolidated Financial Statements have been prepared on a going concern basis. These financial statements have been 
prepared for a 12 month period.

The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also 
requires management to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving 
a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated 
financial statements are disclosed below in, “Critical accounting estimates, assumptions and judgements”. The accounting 
policies adopted in these financial statements have been consistently applied to all the years presented and are consistent with 
the policies used in the preparation of the financial statements for the year ended 31 December 2021. There are deemed to be no 
new standards, amendments and interpretations to existing standards, which have been adopted by the Group, that have had a 
material impact on the financial statements effective from 1 January 2022. 

The presentation currency of the consolidated financial statements is US Dollars, rounded to the nearest thousand ($’000) unless 
otherwise indicated. The main functional currencies for the Company’s subsidiaries are the United States Dollar, Euro and Great 
Britain Pound.

Going concern

The consolidated financial statements have been prepared on a going concern basis. The ability of the Group to continue as a 
going concern is contingent on the ongoing viability of the Group. The Group meets its day-to-day working capital requirements 
through its cash balances and also has a bank facility that it can use. The Group’s forecasts and projections, taking account of 
reasonably possible changes in trading performance, show that the Group expects to be able to operate within the level of its 
current cash resources and bank facilities. Further information on the Group’s borrowings and available facilities is given in Note 
21 to these consolidated financial statements.

The directors have prepared cash-flow forecasts covering a period of at least 12 months from the date of approval of the financial 
statements which foresee that the Group will be able to operate within its existing facilities.

Furthermore, in carrying out the going concern assessment, the directors considered a number of scenarios, including reductions 
in revenues of up to 10% and concluded that the business would still have adequate resources to continue in operational 
existence for the foreseeable future. Management also have the ability to identify costs savings if necessary, to help mitigate any 
impact on cash outflows.

76

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The Covid-19 pandemic continued to have limited impact on Boku’s business in 2022 indeed the Payments business saw 
increased processed volumes in covid impacted countries and regions, and therefore the Board believes that the business is able 
to navigate through the continued impact of Covid-19 due to the strength of its customer proposition and business partnerships, 
statement of financial position and the strong net cash position of the Group (cash balances of $116.5 million at year end).

The ongoing Russia/Ukraine conflict has not had a material impact on Group revenues.

Having assessed the principal risks and the other matters discussed in connection with the going concern statement, the 
Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the 
foreseeable future. For these reasons, they continue to adopt the going concern basis of accounting and deem there to be no 
emphasis over going concern, in preparing the financial information.

Basis of consolidation

Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of 
the following elements are present: power over the investee, exposure to variable returns from the investee, and the ability of the 
investor to use its power to affect those variable returns. Control is reassessed whenever facts and circumstances indicate that 
there may be a change in any of these elements of control.

The consolidated financial information presents the results of the Company and its subsidiaries ("the Group") as if they formed a 
single entity. Intercompany transactions and balances between group companies are therefore eliminated in full.

The consolidated financial information incorporates the results of business combinations using the acquisition method. In the 
statement of financial position, the acquiree's identifiable assets, liabilities and contingent liabilities are initially recognised at their 
fair values at the acquisition date. The results of acquired operations are included in the consolidated statement of comprehensive 
income from the date on which control is obtained. They are deconsolidated from the date on which control ceases. The excess 
of the cost of acquisition over the fair value of the Group’s share of the identifiable net assets acquired is recorded as goodwill.

A list of the subsidiary undertakings is given in Note 16 of the financial information. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

77

Notes to the Consolidated Financial Statements

2. Basis of preparation (continued)

Changes in accounting policies and disclosures

(a) New standards, interpretation and amendments adopted by the Group from 1 January 2022

The following amendments were issued by IASB and are effective for the period beginning 1 January 2022:

1)  Amendments to IAS 16 Property, Plant and Equipment: Proceeds before Intended Use (applicable for annual periods 

beginning on or after 1 January 2022). These amendments had no impact on the year-end consolidated financial statements of 
the Group as there were no sales of such items produced by property, plant and equipment made available for use on or after 
the beginning of the earliest period presented.

2)  Amendments to IAS 37 Provisions, Contingent Liabilities and Contingent Assets: Onerous Contracts — Cost of Fulfilling a 

Contract (applicable for annual periods beginning on or after 1 January 2022).  
IAS 37 defines an onerous contract as a contract in which the unavoidable costs (costs that the Group has committed to 
pursuant to the contract) of meeting the obligations under the contract exceed the economic benefits expected to be received 
under it. The Group has not committed to any unavoidable costs and therefore has not recognised any onerous contract 
provisions during 2022. 

3)  Amendments to IFRS 3 Business Combinations: Reference to the Conceptual Framework (applicable for annual periods 

beginning on or after 1 January 2022)  
In May 2020, the IASB issued amendments to IFRS 3, which update a reference to the Conceptual Framework for Financial 
Reporting without changing the accounting requirements for business combinations.

4)  Annual Improvements to IFRS Standards 2018–2020 (Amendments to IFRS 1, IFRS 9, IFRS 16 & IAS 41 (applicable for annual 

periods beginning on or after 1 January 2022) 

•  IFRS 1: Subsidiary as a First-time Adopter (FTA)

•  IFRS 9: Fees in the ‘10 per cent’ Test for Derecognition of Financial liabilities

•  IAS 41: Taxation in Fair Value Measurement 

The Group applied for the first time all mandatory standards and amendments, which are effective for annual periods beginning on 
or after 1 January 2022, but did not have a material impact on the consolidated financial statements of the Group.

(b) New standards, interpretations and amendments published, not yet effective:

There are a number of standards, amendments to standards, and interpretations which have been issued by the IASB that are 
effective in future accounting periods that the Group has decided not to adopt early.

The following amendments are effective for the period beginning 1 January 2023:

1)  IFRS 17 Insurance Contracts (applicable for annual periods beginning on or after 1 January 2023). This standard will have no 

impact on the future Group financial statements as the group does not issue Insurance contracts. 

2)  Amendments to IAS 1 Presentation of Financial Statements and IFRS Practice Statement 2: Disclosure of Accounting Policies  

The amendments change the requirements in IAS 1 with regard to disclosure of accounting policies. The amendments 
replace all instances of the term “significant accounting policies” with “material accounting policy information”. Accounting 
policy information is material if, when considered together with other information included in an entity’s financial statements, 
it can reasonably be expected to influence decisions that the primary users of general purpose financial statements make 
on the basis of those financial statements. The supporting paragraphs in IAS 1 are also amended to clarify that accounting 
policy information that relates to immaterial transactions, other events or conditions is immaterial and need not be disclosed. 
Accounting policy information may be material because of the nature of the related transactions, other events or conditions, 
even if the amounts are immaterial. However, not all accounting policy information relating to material transactions, other events 
or conditions is itself material. Earlier application is permitted and applied prospectively.

78

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3)  Amendments to IAS12 Income taxes: require companies to recognise deferred tax on transactions that, on initial recognition, 

give rise to equal amounts of taxable and deductible temporary differences. 

4)  Amendments to IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors: Definition of Accounting Estimates. 
The amendments replace the definition of a change in accounting estimates with a definition of accounting estimates. Under 
the new definition, accounting estimates are “monetary amounts in financial statements that are subject to measurement 
uncertainty”. The definition of a change in accounting estimates was deleted. However, the Board retained the concept of 
changes in accounting estimates in the standard with the following clarifications: 

•  A change in accounting estimate that results from new information or new developments is not the correction of an error.

•  The effects of a change in an input or a measurement technique used to develop an accounting estimate are changes in 

accounting estimates if they do not result from the correction of prior period errors.

The amendments are effective for annual periods beginning on or after 1 January 2023 to changes in accounting policies and 
changes in accounting estimates that occur on or after the beginning of that period, with earlier application permitted.

The following amendments are effective for the period beginning 1 January 2024:

1)  IFRS 16 Leases – (Amendment – Liability in a Sale and Leaseback) 

2)  IAS 1 Presentation of Financial Statements – Amendments – Classification of Liabilities as Current or Non-Current  

The amendments affect only the presentation of liabilities as current or non current in the statement of financial position and not 
the amount of timing of recognition of any asset, income or expenses, or the information disclosed about those items. 
The amendments clarify that the classification of liabilities as current or non current is based on the rights that are in existence 
at the end of the reporting period, specify that the classification is unaffected by expectations about whether an entity will 
exercise its right to defer settlement of a liability, explain the rights that are in existence if covenants are complied with at the 
end of the reporting period, and introduce a definition of “settlement” to make clear that settlement refers to the transfer to the 
counterparty of cash, equity instruments, other assets or services. Early application is permitted.

3)  AS 1 Presentation of Financial Statements (Amendment – Non-current Liabilities with Covenants). Mandatory effective for 

periods beginning on or after 1 January 2024)

Management continues to monitor the issuance of new standards and any further amendments to the existing standards and 
considers that the application of the new amendments effective on or after 1 January 2024 will not materially affect the Group 
after adoption.

The Group does not expect any other standards issued by the IASB, but not yet effective, to have a material impact on the Group.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

79

Notes to the Consolidated Financial Statements

3. Critical accounting estimates, assumptions and judgements

In preparing these Consolidated financial statements, the Group has made its best estimates and judgements of certain amounts 
included in the financial statements, giving due consideration to materiality. The Group regularly reviews these estimates and 
judgements and updates them as required. Actual results could differ. Unless otherwise indicated, the Group does not believe that 
there is a significant risk of a material change to the carrying value of assets and liabilities within the next financial year related to 
the accounting judgements and assumptions described below. The Group considers the following to be a description of the most 
significant estimates and judgements, which require the Group to make subjective and complex judgements related to matters 
that are inherently uncertain.

Judgements

a) Discontinued operations

While management were considering strategic options regarding the Identity business, they were not committed to a plan nor was 
there knowledge or belief that a sale would be definitively complete; taking account of this the Identity business was not deemed 
held for sale at 31 December 2021. The Identity business was sold on 28 February 2022 and the result of the sale is presented in 
Note 6 Discontinued operations.

b) Financial asset at fair value through profit or loss 

Management applied judgement in deciding whether any indemnities are going to cause the buyer of Identity to hold back 
any funds from the $5.6 million general indemnity. The holdback amount is payable at the end of August 2023. After careful 
consideration and analysis, including full receipt of a previous holdback, a review of all contractual terms and confirmation from 
the buyer of no claims at year end, management concluded that there are no likely events that will cause a breach of any of the 
contractual indemnities with the buyer of Identity business and no notice has been received from the buyer to enquire or notify of 
any items related to said indemnity. Boku received $600,000 from the buyer in full payment of the separate ‘specific indemnity 
holdback’ in December 2022.

c) Exceptional Items

Exceptional items are those significant items, which are separately disclosed by virtue of their size, nature or incidence to enable 
a full understanding of the Group’s financial performance. In setting the policy for exceptional items, judgement is required to 
determine what the Group defines as “exceptional”. The Group considers an item to be exceptional in nature if it is non cash or 
non-recurring or does not reflect the underlying performance of the business. Exceptional items are recorded separately below 
Adjusted EBITDA.

Management of the Group evaluates Group strategic projects such as acquisitions, divestitures and integration activities, Group 
restructuring and other one-off events such as restructuring programmes. In determining whether an event or transaction is 
exceptional, management of the Group considers quantitative and qualitative factors such as its expected size, precedent for 
similar items and the commercial context for the particular transaction, while ensuring consistent treatment between favourable 
and unfavourable transactions impacting revenue, income and expense. Examples of transactions which may be considered of an 
exceptional nature include major restructuring programmes, cost of acquisitions or the cost of integrating acquired businesses.

d) Adjusted financial measure/Non-GAAP 

Management regularly uses adjusted financial measures internally to understand, manage and evaluate the business and make 
operating decisions. These adjusted measures are among the primary factors management uses in planning for and forecasting 
future periods. The primary adjusted financial measures are EBITDA, Adjusted EBITDA, Adjusted Operating expenses and 
Constant currency revenues which management considers are relevant in understanding the Group’s financial performance. 
Management uses the adjusted financial measures by excluding certain one-off items from the actual results. The determination of 
whether one-off material or non-recurring items should form part of the adjusted results is a matter of judgement and is based on 
whether the inclusion/exclusion from the results represent more closely the consistent trading performance of the business. The 
definitions of adjusted items and underlying adjusted results are disclosed in Note 9.

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Critical Accounting Estimates

a) Depreciation and amortisation

We estimate the useful lives of property and equipment and intangible assets based on the period over which the assets are 
expected to be available for use. The estimated useful lives of property and equipment and intangible assets are reviewed 
periodically and are updated if expectations differ from previous estimates due to physical wear and tear, technical or commercial 
obsolescence and legal or other limits on the use of the assets. 

b) Taxation

In recognising income and deferred tax assets, management makes estimates of the likely outcome of future taxable profits for 
certain jurisdictions. Where the final outcome of such matters is different, or expected to be different, from previous assessments 
made by management, a change to the carrying value of income tax assets and liabilities will be recorded in the period in which 
such a determination is made. The carrying values of current tax and deferred tax assets and current liabilities are disclosed 
separately in the consolidated statement of financial position. It is possible that a change in profit forecasts or risk factors could 
result in a material change to the income tax expense and deferred tax assets in future periods.

c) Fair value measurement – Amazon warrants 

The Group's accounting for warrants issued to a subsidiary of Amazon.com, Inc, Amazon.com NV Investment Holdings LLC 
("Amazon") on 16 September 2022 (see Note 5 for more details) is determined in accordance with accounting standards for 
financial instruments and revenue recognition. The initial fair value of warrants issued to Amazon are recognised as a contract 
asset and liability respectively. The warrant contract asset is amortised to revenue (reducing revenue) over the seven year vesting 
period based on Amazon revenue earned to date as a proportion of total estimated Amazon revenue over the seven year vesting 
period. The derivative financial liability is remeasured to fair value at each reporting date. The fair value movement attributable to 
the change in the number of shares expected to vest due to a change in estimated Amazon revenues over the seven year vesting 
period is recorded as an equal and opposite increase to the financial liability and warrant contract asset, based on the fair value of 
the warrant at inception. The fair value movement attributable to the change in the fair value of the underlying warrants is recorded 
as gains or losses in profit or loss. The determination of fair values involves assumption and estimates including revenue volatility 
and share price volatility, risk-free rate and future Amazon revenues. Due to the long term nature of the warrants, such estimates 
involve significant estimation uncertainty.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

81

Notes to the Consolidated Financial Statements

4. Accounting policies

Revenue from contracts with customers

Boku recognises revenue in accordance with IFRS 15 Revenue from Contracts with Customers by applying the required five 
steps: identify the contract(s) with a customer, identify the performance obligations in the contract, determine the transaction 
price, allocate the transaction price to the performance obligations in the contract and recognise revenue when (or as) the entity 
satisfies a performance obligation. Revenue is allocated to the various performance obligations on a relative stand-alone selling 
price (“SSP”) basis.

An analysis of the key considerations that IFRS 15 has on the Group’s revenue streams is summarised below.

1. Payments revenue

Boku’s technology for the Payments delivers a low friction way for mobile phone users to buy things and charge them to their 
phone bill or pre-paid phone or wallet balance. The Group’s revenue is principally its service fees which are earned from its 
merchants.

(i) Settlement Model: when it acts as an agent between a merchant and mobile network operators (MNOs), or an aggregator (a 
middleman between the Group and the MNO) or an eWallet provider. Management has determined that it is acting as an agent 
under IFRS 15 because it does not have the primary responsibility for providing the digital goods to the customer. Therefore, there 
has been no change in the classification as an agent from the previous assessment. Fees are calculated as a percentage of the 
value of transaction. An additional fee is also earned when a merchant requires settlement in a different currency than the currency 
received, or before the funds are received from the aggregator, MNO or wallet, at contractual agreed rates, in line with IFRS 15.

(ii) Transactional Model: from larger virtual and digital merchants who receive the funds for their sales directly from the MNOs, 
wallets or aggregators and pay a service fee to the Group. Management has determined that it is acting as an agent under IFRS 
15 because it does not have the primary responsibility for providing the digital goods to the customer. Therefore, there has been 
no change in the classification as an agent from the previous assessment. Fees are calculated as a percentage of the value of 
transaction.

Under both the transactional and settlement model (see point (i) and (ii) above), the Group’s contracts with customers include one 
performance obligation only. This relates to an obligation to facilitate the payment for the transaction between the merchant and 
their end users. Under IFRS 15 revenues for this service is recognised at a point in time as the obligation is fulfilled at time when a 
transaction happens, as the point of delivery of the performance obligation is the same as when the risks and rewards have been 
transferred. Payments are due once the Group receives the statement of information from the Aggregator or the MNO or wallet 
provider. 

(iii) Other revenue: from special merchant integrations

Special merchant integrations are recognised in full once the integrations phase is successfully tested and approved by the 
customer. 

Contract assets and contract liabilities are included within ‘trade and other receivables’ and ‘trade and other payables’ 
respectively on the face of the statement of financial position. The group recognises all revenue initially as accrued income/
contract asset, until the reports from carriers are received at which points these contract assets are recognised as debtors/
receivables.

The Group’s revenue is principally its service fees earned from its merchants. There are slight differences to contracts depending 
on the services provided. All revenue from the Payment business is recognised at one point in time. Therefore, for the Payments 
business, at 31 December 2021 and 31 December 2022, the Group does not have deferred revenue on the in the consolidated 
statement of financial position.

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2. Identity Revenue (Discontinued operations)

On 28 February 2022, the Group sold its entire Identity business (Boku Identity Inc. and its 100% subsidiary Boku Mobile Solution 
Ireland Ltd) to Twilio (please refer to Note 6 – Discontinued operations for full details). Until the date of disposal, Boku’s technology 
for the Identity business provided identity services to customers by silently validating a mobile device using automatic mobile 
number verification, streamlining the Know Your Client (‘KYC’) processes by validating the name and address entered by a user 
against the MNOs data, and reduce fraud on marketing promotions by linking marketing promotions to secure SIM based user 
identities instead of email or unverified mobile numbers etc.

Identity merchants were charged either on a per user basis – for monitoring – or a per transaction basis, typically with monthly 
minimums. 

For the Identity business, deferred revenue consisted of billings processed in advance of revenue recognition generated by Boku 
Identity’s Mobile Identification/TCPA services. For these services, Boku billed its customers at the beginning of the contract term 
as a pre-payment for services which were billed at a set price per transaction. The revenue was recognised monthly, at a point 
in time, based on the amount of transactional volume processed during the month and services continued to be performed until 
the full value of the contract was realised. For the period ended 31 December 2022, deferred revenue in the statement of financial 
position for the Identity business was Nil (2021: $303,853 ) due to the disposal of this business.

Discontinued operation

A discontinued operation is a component of the Group’s business, the operations and cash flows of which can be clearly 
distinguished from the rest of the Group and which:

•  represents a separate major line of business or geographical area of operations;

•  is part of a single coordinated plan to dispose of a separate major line of business or geographical area of operations; or

•  is a subsidiary acquired exclusively with a view to resale.

Classification as a discontinued operation occurs at the earlier of disposal or when the operation meets the criteria to be classified 
as held for sale (see Note 6 for details)

When an operation is classified as a discontinued operation, the comparative statement of comprehensive income is represented 
as if the operation had been discontinued from the start of the comparative year. 

Holdback receivable asset

Any amounts not settled at the time of the transaction are recorded as a financial asset through profit and loss, at the closing 
date, and assessed for fair value at each period end for any fair value change. 

Cost of sales

Cost of sales is primarily related to the monthly fees and some service charges from MNOs and other providers, customer 
services fees, some marketing expenses and bad debt.

Operating Segments

In accordance with IFRS 8, “Operating Segments”, the Group has derived the information for its segmental reporting using the 
information used by the Chief Operating Decision Maker (“CODM”), defined as the General Management Committee (GMC). 
The segmental reporting is consistent with those used in internal management reporting and the measure used by the GMC is 
Adjusted EBITDA.

The Board considers that the Group’s provision of a payment platform for the payment processing of virtual goods and digital 
goods purchases constitutes one operating and one reporting segment (Payments segment), and the provision of identity 
services another operating and reporting segment (Identity segment) as defined under IFRS 8. The Identity segment was sold on 
28 February 2022. Details can be found in Note 6 – Discontinued operations. Management reviews the performance of the Group 
by reference to total results of a segment against budget on a monthly basis.

Stock code: BOKU

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Notes to the Consolidated Financial Statements

4. Accounting policies (continued)

Retirement Benefits: Defined contribution schemes

The Group operates various pension schemes in various jurisdictions, all being defined contribution schemes (pension plans). A 
defined contribution plan is a pension plan under which the Group pays fixed contributions into a separate entity. The Group has 
no legal or constructive obligations to pay further contributions if the fund does not hold sufficient assets to pay all employees the 
benefits relating to employee service in the current and prior periods. 

For defined contribution plans, the Group pays contributions to publicly or privately administered pension insurance plans on a 
mandatory, contractual or voluntary basis. The Group has no further payment obligations once the contributions have been paid. 
The contributions are recognised as an employee benefit expense when they are due. 

In the United States, the group has a 401(k) plan, a type of defined contribution scheme in which all United States employees can 
participate after meeting eligibility requirements. Participants may elect to have a portion of their salary deferred and contributed to 
the scheme up to the limit allowed by applicable income tax regulations. The Company has made a matching contribution to the 
scheme for the years ended 31 December 2022 and 31 December 2021.

Contributions to defined contribution schemes are charged to the consolidated statement of comprehensive income in the year to 
which they relate.

Intangible assets and Goodwill

(i) Goodwill

The Group uses the acquisition method of accounting for the acquisition of a subsidiary. Goodwill represents the excess of the 
cost of a business combination over the Group’s interest in the fair value of identifiable assets, liabilities and contingent liabilities 
acquired. The consideration transferred is measured at the fair value of the assets given, equity instruments issued, and liabilities 
incurred or assumed at the date of exchange. Costs directly attributable to the acquisition are expensed in the period. Identifiable 
assets acquired, liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at 
the acquisition date.  

In respect of business combinations that have occurred since January 2014, goodwill represents the excess of the cost of the 
acquisition and the Group’s interest fair value of net identifiable assets and liabilities acquired. In respect of business combinations 
prior to this date, goodwill is included on the basis of its deemed cost, which represents the amount recorded under US GAAP. As 
permitted by IFRS 1, Goodwill arising on acquisitions prior to 1 January 2014 is stated in accordance with US GAAP and has not 
been remeasured on transition to IFRS. Goodwill is recognised and measured at the acquisition date.

Goodwill is capitalised as an intangible asset  at cost less any accumulated impairment losses. Any impairment in carrying value is 
charged to the consolidated statement of comprehensive income. An impairment loss recognised for goodwill is not reversed.

Where the fair value of identifiable assets, liabilities and contingent liabilities exceed the fair value of consideration paid, the excess 
is credited in full to the consolidated statement of comprehensive income on the acquisition date.

Goodwill is allocated to appropriate cash generating units (CGUs). Goodwill is not amortised but is tested annually for impairment 
or whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. The recoverable 
amount is determined based on value in use calculations. The use of this method requires the estimation of future cash flows 
and the determination of a discount rate in order to calculate the present value of the cash flows. The major assumptions are 
disclosed in note 15.

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(ii) Intangible assets acquired as part of a business combination

Intangible assets acquired in a business combination are identified, valued and recognised separately from goodwill where they 
satisfy the definition of an intangible asset. All intangible assets acquired through business combinations are amortised over their 
useful lives. 

Subsequent to initial recognition, intangible assets acquired in a business combination are reported at cost less accumulated 
amortisation and accumulated impairment losses. The carrying values are tested for impairment when there is an indication that 
the value of the assets might be impaired.

Impairment of goodwill and Intangible assets acquired in a business combination

Goodwill impairment reviews are undertaken annually or more frequently if events or changes in circumstances indicate a 
potential impairment. The carrying value of goodwill is compared to the recoverable amount of the cash generating unit to which 
the goodwill has been allocated, which is the higher of value in use and the fair value less costs of disposal. Any impairment is 
recognised immediately as an expense and is not subsequently reversed.

Other intangible assets include acquired merchant relationships, IT Platforms and Domain names as well as internally developed 
intangibles (capitalised development costs). Acquired intangible assets are recognised at fair value at the acquisition date and are 
amortised on a straight-line basis over their estimated useful lives. Initial capitalisation cost for internally generated intangibles is 
based on the developer estimate of the time spent on development projects. 

Impairment reviews are undertaken if events or changes in circumstances reveal any indicators of impairment. If indicators of 
impairment are present, the carrying value of the asset is compared to the recoverable amount of the cash generating unit 
to which the asset is allocated, which is the higher of value in use and the fair value less costs of disposal. Any impairment is 
recognised immediately as an expense.

As set out in the accounting policies above, intangible assets acquired in a business combination are capitalised and amortised 
over their useful lives. Both initial valuations and valuations for subsequent impairment tests are based on risk adjusted future cash 
flows discounted using appropriate discount rates. These future cash flows and the determination of the discount rate are based 
on forecasts and assumptions which are inherently judgemental. Future events could cause the assumptions to change which 
could have an adverse effect on the future results of the Group. Refer to note 15 for a description of the specific judgements used 
including the judgments and assumptions used in the calculation of the goodwill impairment.

(iii) Externally acquired intangible assets 

Externally acquired intangible assets are initially recognised at cost and subsequently amortised on a straight line basis over their 
useful economic lives.

Stock code: BOKU

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Notes to the Consolidated Financial Statements

4. Accounting policies (continued)

(iv) Internally generated intangible assets (development costs)

Expenditure on internally developed software products and substantial enhancements to existing software product is recognised 
as intangible assets only when the following criteria are met:

1.  it is technically feasible to develop the product to be used or sold;

2.  there is an intention to complete and use or sell the product;

3.  the Group is able to use or sell the product;

4.  use or sale of the product will generate future economic benefits;

5.  adequate resources are available to complete the development; and

6.  expenditure on the development of the product can be measured reliably.

The capitalised expenditure represents costs directly attributable to the development of the asset from the point at which the 
above criteria are met up to the point at which the product is ready to use. The costs include external direct costs of materials 
and services consumed in developing and obtaining internal-use computer software, and payroll and payroll-related costs 
for employees who are directly associated with and who devote time to developing the internal-use software. If the qualifying 
conditions are not met, such development expenditure is recognised as an expense in the period in which it is incurred. 
Development costs previously recognised as an expense are not recognised as an asset in a subsequent period. 

Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific asset to 
which it relates. All other expenditure, including expenditure on internally generated goodwill and brands, is recognised in the 
statement of comprehensive income as incurred. 

(v) Amortisation rates 

Amortisation is calculated to write off the cost of intangible assets less their estimated residual values using the straight-line 
method over their estimated useful lives, and is recognised in the statement of comprehensive income within administrative 
expenses. Goodwill is not amortised.

The significant intangibles recognised by the Group and their useful economic lives are as follows:

Intangible asset 

Trade marks 

Merchant relationships 

Developed technologies 

Domain names 

Internally developed software 

Useful economic life

Indefinite life – not amortised

5–10 years

5–10 years

10 years

3 years 

Trademarks do not expire after a period of time (unlike patents and copyrights). They exist as long as the owner continues to 
use the trademark. Therefore, trademarks are considered to have an indefinite life, and are not amortised, as trademarks can 
retain their value forever, and contribute to net cash inflows indefinitely. Trademarks will not be amortised until their useful life is 
determined to be finite.

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Property, plant and equipment

Property, plant and equipment are held under the cost model and are stated at historical cost less accumulated depreciation and 
any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to bringing the asset to the 
location and condition necessary for it to be capable of operating in the manner intended by management.

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is 
probable that future economic benefits associated with the item will flow to the Group and the cost of the item can be measured 
reliably. All other repairs and maintenance expenditures are charged to the Consolidated statement of comprehensive income 
during the financial year in which they are incurred. 

Depreciation is calculated using the straight-line method to write off the cost of each asset to its residual value over its estimated 
useful life as follows:

Office equipment and fixtures and fittings 

3–5 years on cost

Computer equipment and software 

3 years on cost

Leasehold improvement 

Right-of-use assets  

3–5 years on cost

Shorter of useful life of the asset or lease term

Gains and losses on disposals are determined by comparing the disposal proceeds with the carrying amount and are included in 
the Consolidated statement of comprehensive income.

Depreciation methods, useful lives and residual values are reviewed at each reporting date and adjusted if appropriate.

Carrying amounts are reviewed on each reporting date for impairment. Where the carrying amount of an asset is greater than its 
estimated recoverable amount, it is written down immediately to its recoverable amount.

Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, Restricted Cash (see below and note 18) and 
other short term highly liquid investments with original maturities of three months or less.

Restricted cash

The group holds merchants’ cash in transit and in segregated accounts of some of its regulated subsidiaries and discloses 
restricted cash separately from own cash. 

Stock code: BOKU

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Notes to the Consolidated Financial Statements

4. Accounting policies (continued)

Financial instruments 

A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of 
another entity.

(i) Financial assets 

Financial assets are classified, at initial recognition at fair value and then subsequently measured at amortised costs, fair value 
through other comprehensive income and fair value through profit or loss. 

a) Financial assets at amortised cost.

The Group’s financial assets mainly comprise cash, trade and other receivables. These assets are non-derivative financial assets 
with fixed or determinable payments that are not quoted in an active market (trade receivables), but also incorporate other types 
of contractual monetary asset. 

Trade and other receivables are initially recognised at fair value and subsequently measured at amortised cost less provisions for 
impairment based upon an expected credit loss methodology. The Group applies the IFRS 9 simplified approach to measuring 
expected credit losses which uses a lifetime expected loss allowance matrix for all trade receivables (including accrued 
receivables). A provision of the lifetime expected credit loss is established upon initial recognition of the underlying asset and is 
calculated using historical account payment profiles along with historical credit losses experienced. The loss allowance is adjusted 
for forward looking factors specific to the debtor and the economic environment. The amount of the provision is recognised in the 
Consolidated statement of comprehensive income.

b) Financial assets at fair value through profit and loss

The holdback receivable asset outstanding at year end from the sale of the Identity business is held at fair value through profit and 
loss.

(ii) Financial liabilities

The Group classifies its financial liabilities into two categories, depending on the purpose for which the liability was acquired.

Fair value through profit and loss (“FVTPL”):

The warrant liability is classified as a financial liability at FVTPL and valued using a combination of the Black-Scholes Model and 
Monte Carlo simulation. Financial liabilities at FVTPL are stated at fair value, with any gains or losses arising on re-measurement 
(due to changes in the fair value of the warrant) recognised in profit or loss.

Financial liabilities at amortised cost:

The Group includes in this category loans and trade and other payables and leases.

Financial liabilities are recognised when the Group becomes a party to the contractual agreements of the instrument. 

Trade and other payables (excluding other taxes and social security costs and deferred income) and other short-term monetary 
liabilities, are initially measured at their fair value plus, if appropriate, any transaction costs that are directly attributable to the issue 
of the financial liability. These financial liabilities are subsequently carried at amortised cost.

Bank borrowings and other interest bearing liabilities are initially recognised at fair value net any of transaction costs directly 
attributable to the issue of the instrument. Such interest-bearing liabilities are subsequently measured at amortised cost ensuring 
the interest element of the borrowing is expensed over the repayment period at a constant rate. 

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A financial liability is derecognised when the obligation under the liability is discharted, cancelled or expires. When an existing 
financial liability is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are 
substantially modified, such an exchange or modification is treated as the derecognition of the original liability and the recognition 
of a new liability. The difference in the respective carrying amounts is recognised in the statement of comprehensive income.

The gain or loss for fair value changes should be classified based on the classification of the underlying instruments. As the fair 
value changes of the Amazon warrant liability are highly dependent on the share price of Boku Inc, rather than the business 
performance in the reporting year these gains and losses have been classified as exceptional items and this policy will be applied 
consistently going forward.

Provisions

Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable 
that an outflow of resources will be required to settle the obligation, and the amount can be reliably estimated. Provisions are not 
recognised for future operating losses. 

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present 
obligation at the end of the reporting period. The provision for employer taxes on future employee share instruments are not 
discounted. 

Leases

The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to 
control the use of an identified asset for a period of time in exchange for consideration.

Right-of-use assets

The Group recognises right-of-use assets at the commencement date of the lease (i.e. the date the underlying asset is available 
for use). Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for 
any remeasurement of lease liabilities. The cost of right-of-use assets includes the amount of lease liabilities recognised, initial 
direct costs incurred, and lease payments made on or before the commencement date less any lease incentives received. Unless 
the Group is reasonably certain to obtain ownership of the leased asset at the end of the lease term, the recognised right-of-use 
assets are depreciated on a straight-line basis over the shorter of its estimated useful life and the lease term. Right-of-use assets 
are subject to impairment.

Lease liabilities 

At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments 
to be made over the lease term. In calculating the present value of lease payments, the Group uses the incremental borrowing 
rate at the lease commencement date if the interest rate implicit in the lease is not readily determinable. After the commencement 
date, the amount of lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made. In 
addition, the carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the 
in-substance fixed lease payments or a change in the assessment to purchase the underlying asset.

Short-term leases and leases of low-value assets 

The Group applies the short-term lease recognition exemption to its short-term leases (i.e., those leases that have a lease term 
of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value 
assets recognition exemption to leases of office equipment that are considered of low value (i.e., below $5,000). Lease payments 
on short-term leases and leases of low-value assets are recognised as an expense on a straight-line basis over the lease term.

Stock code: BOKU

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Notes to the Consolidated Financial Statements

4. Accounting policies (continued)

Incremental borrowing rate

IFRS 16 Leases requires that all the components of the lease liability are required to be discounted to reflect the present value of 
the payments. The discount rate to use is the rate implicit in the lease, unless this cannot readily be determined, in which case the 
lessee’s incremental borrowing rate is used instead. 

The definition of the lessee’s incremental borrowing rate states that the rate should represent what the lessee ‘would have to pay 
to borrow over a similar term and with similar security, the funds necessary to obtain an asset of similar value to the right-of-use 
asset in a similar economic environment.’ In applying the concept of ‘similar security’, a lessee uses the right-of-use asset granted 
by the lease and not the fair value of the underlying asset. This is because the rate should represent the amount that would be 
charged to acquire an asset of similar value for a similar period. 

In practice, judgement may be needed to estimate an incremental borrowing rate in the context of a right-of-use asset, especially 
when the value of the underlying asset differs significantly from the value of the right-of-use asset.

The analysis showed that the incremental borrowing rate as at 1 January 2019 was 8.5% which was used as discount rate for all 
leases in all subsidiaries, which were acquired before 1 July 2020. The Group borrowed funds from its bankers in June 2020 and 
reviewed the incremental borrowing rate to be 4.285% and applied this rate to all leases acquired after 1 July 2020. 

The discount rate will be revised, in line with IFRS 16, and the lease liability remeasured only when:

•  there is a change in the lease term, 

•  a change in the assessment of whether the lessee is reasonably certain to exercise an option to purchase the underlying asset 

or 

•  a change in floating interest rates, resulting in a change in the future lease payments (this approach is consistent with IFRS 9’s 

requirement for the measurement of a floating rate financial liabilities subsequently measured at amortised cost)

A lessee is not required to reassess the discount rate when there is a change in future lease payments due to a change in an 
index. – e.g. the consumer price index.

Share Capital

Ordinary shares are classified as equity and are stated at the proceeds received net of direct issue costs.

Share buyback

On 7 July 2022 the Group announced the share buyback programme to repurchase common stock in the capital of the Company 
(Boku Inc.) up to a maximum aggregate consideration of £8 million and up to a maximum of five million Common Stock.

The purpose of the Buyback programme is to hold the Common Stock in treasury for the purpose of satisfying future obligations 
in relation to the staff equity remuneration programme.

The Buyback Programme will operate within certain pre-set parameters, including that the maximum price paid per Common 
Stock shall be 105 per cent of the trailing 5 day average mid-market price, and in accordance with the authority granted by the 
Company's Board.

The Buyback Programme will be effective from 7 July 2022 and will expire on 30 June 2023, or earlier, if either the maximum 
aggregate number of Common Stock have been purchased or the maximum aggregate consideration has been reached.

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Due to the limited liquidity in the issued Common Stock, a buy-back of Common Stock pursuant to the Authority on any trading 
day may represent a significant proportion of the daily trading volume in the Common Stock on AIM and may exceed 25 per cent 
of the average daily trading volume. Accordingly, the Company will not benefit from the exemption contained in Article 5(1) of the 
UK version of the Market Abuse Regulation (Regulation (EU) No 596/2014) (as in force in the UK and as amended by the Market 
Abuse (Amendment) (EU Exit) Regulations 2019 and the Financial Services Act 2021).

The cost of treasury shares held is presented as a separate reserve (the "treasury share reserve") and recorded in equity. Any 
excess of the consideration received on the sale of treasury shares over the weighted average cost of the shares sold is credited 
to share premium.

Share-based payments

Where equity settled share options and Restricted Stock Units (‘RSUs’) are awarded to employees, the fair value of the options 
or RSUs at the date of grant is charged to the consolidated statement of comprehensive income over the vesting period. 
Non-market vesting conditions are taken into account by adjusting the number of equity instruments expected to vest at each 
reporting date so that, ultimately, the cumulative amount recognised over the vesting period is based on the number of options or 
RSUs that eventually vest. 

Where the terms and conditions of options or RSUs are modified before they vest, the increase in the fair value of the options, 
measured immediately before and after the modification, is also charged to the consolidated statement of comprehensive income 
over the remaining vesting period.

Where equity instruments are granted to persons other than employees, the consolidated statement of comprehensive income is 
charged with the fair value of goods and services received.

Where options are cancelled within the vesting period, the remaining cost of the options is accelerated and charged to the 
Statement of Comprehensive Income in the year. When the employee leaves the Group, unvested grants are forfeited and the 
cumulative share based payment expense is reversed on the leaving date. The unvested RSUs are forfeited on leaving the Group 
for any reason including as part of discontinued operations.

The Group’s scheme, which awards shares in the parent entity, includes recipients who are employees in the parent company and 
subsidiaries. In the consolidated Financial Statements, the transaction is treated as an equity-settled share-based payment, as the 
subsidiary has received services in consideration for Boku Inc’s equity instruments. An expense is recognised in the consolidated 
statement of comprehensive income for the fair value of share-based payment over the vesting year, with a credit recognised in 
equity. In the subsidiaries’ financial statements, the awards, in proportion to the recipients who are employees in said subsidiary, 
are treated as an equity-settled share based payment, as the subsidiaries do not have an obligation to settle the award. An 
expense for the grant date fair value of the award is recognised over the vesting period, with a credit recognised in equity or 
intercompany accounts. The credit is treated as a capital contribution, as the parent company is compensating the subsidiaries’ 
employees with no cost to the subsidiaries where there is no expectation to recharge the cost. In the parent company’s financial 
statements, there is no share-based payment charge where the recipients are employed by a subsidiary, with the parent company 
recognising an increase in the investment in the subsidiaries as a capital contribution from the parent and a credit to equity or 
intercompany, if the recharge is intended. There are no cash settled share-based payments allowed under the scheme, but if they 
were they will be recognised as an expense in the income statement with a corresponding credit to liabilities.

RSU’s issued in connection with business combinations as replacements for instruments held by employees are treated as 
part of the consideration transferred to the extent that the Company is obliged to issue the replacement awards and that they 
compensate for service that has been provided pre-combination. To the extent awards are voluntary or that they relate to the 
provision of future services they are treated as a post-combination expense. 

Share options and RSUs which will incur future employer payroll taxes on exercise, are accrued for the future cost of Employer’s 
National Insurance from the point the options are granted over their vesting period. This liability is then amended at each 
subsequent reporting date under IFRS 2.

Stock code: BOKU

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Notes to the Consolidated Financial Statements

4. Accounting policies (continued)

Taxation

The income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in profit or loss 
because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that 
are never taxable or deductible. Current taxes are calculated according to local tax rules, using tax rates enacted or substantially 
enacted at the reporting date.

A provision is recognised for those matters for which the tax determination is uncertain, but it is considered probable that there 
will be a future outflow of funds to a tax authority. The provisions are measured at the best estimate of the amount expected to 
become payable. The assessment is based on the judgement of tax professionals within the Company supported by previous 
experience in respect of such activities and in certain cases based on specialist independent tax advice.

Deferred tax

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of 
financial position differs from its tax base, except for differences arising on:

•  the initial recognition of goodwill;

•  the initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the 

transaction affects neither accounting or taxable profit; and

•  investments in subsidiaries where the Group is able to control the timing of the reversal of the difference and it is probable that 

the difference will not reverse in the foreseeable future.

Recognition of deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which 
the deductible temporary differences and unused tax loses can be utilised.

The amount of the deferred asset or liability is determined using tax rates that have been enacted or substantively enacted by the 
reporting date and are expected to apply when the deferred tax liabilities or assets are settled or recovered. Deferred tax balances 
are not discounted.

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and 
liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

•  the same taxable group company; or

•  different company entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets 
and settle the liabilities simultaneously, in each future period in which significant amounts of deferred tax assets and liabilities 
are expected to be settled or recovered.

Business combinations

The acquisition of subsidiaries is accounted for using the acquisition method. The cost of the acquisition is measured at the 
aggregate of the fair values, at the date of exchange, of assets given, liabilities incurred or assumed, and equity instruments 
issued by the Group in exchange for control of the acquiree. Costs related to acquisitions, other than those directly attributable to 
the issue of debt or equity, are expensed as incurred.

Goodwill arising on acquisition is recognised as an asset and initially measured at cost, being the excess of the cost of the 
business combination over the Group's interest in the net fair value of the identifiable assets, liabilities and contingent liabilities 
recognised. If, after reassessment, the Group's interest in the net fair value of the acquiree's identifiable assets, liabilities and 
contingent liabilities exceeds the cost of the business combination, the excess is recognised immediately in the profit or loss.

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Presentational currency and balances

The presentational currency for the group is US dollars, as the company is incorporated in the USA which is the currency of its 
primary economic environment in line with IAS 21. Boku Group has its main contracts, assets, intellectual property and employees 
in the USA. The functional currency for subsidiaries is the local currency of the entity’s country of incorporation. Items included in 
the financial statement of each of the Group’s entities are measured in the functional currency of each entity.

Foreign currency

Foreign currency transactions and balances

i)  Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the 

transactions. Revenue is translated using the average monthly rates. 

ii)  Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the exchange 

rate at the reporting date.

iii)  Non-monetary assets and liabilities that are measured at fair value in a foreign currency are translated into the functional 

currency at the exchange rate when the fair value was determined. 

iv) Non-monetary items that are measured based on historical cost in a foreign currency are translated at the exchange rate at the 

date of the transaction.

v)  Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at the reporting 
period end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income 
statement within administrative expenses. 

vi) Any goodwill arising on the acquisition of a foreign operation and any fair value adjustments (including purchased intangible 
assets) to the carrying amounts of assets and liabilities arising on the acquisition are treated as assets and liabilities of the 
foreign operation and translated at the closing rate.

Consolidation of foreign entities

On consolidation, the results and financial position of all the Group entities that have a functional currency different from the 
presentation currency of the Group are translated into the presentation currency as follows:

i)  Assets and liabilities for each Consolidated statement of financial position presented are translated at the closing rate at the 

date of that Consolidated statement of financial position.

ii)  Income and expenses for each Consolidated statement of comprehensive income item are translated at average exchange 

rates ; and

iii)  All resulting exchange differences are recognised in the other comprehensive income and as a separate component of equity 

(foreign exchange reserve).

Exchange differences are recycled to profit or loss as a reclassification adjustment upon disposal of the foreign operation.

Stock code: BOKU

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Notes to the Consolidated Financial Statements

5. Financial instruments – Risk Management

The Board has overall responsibility for the determination of the Group’s risk management objectives and policies. The 
overall objective of the Board is to set policies that seek to reduce risk as far as possible without unduly affecting the Group’s 
competitiveness and flexibility. The Group reports in US$. All funding requirements and financial risks are managed based 
on policies and procedures adopted by the Board of Directors. The Group does not issue or use financial instruments of a 
speculative nature. 

The Group is exposed to the following financial risks:

•  Market risk (Interest rate risk & Foreign Exchange risk)

•  Credit risk

•  Liquidity risk

In common with all other businesses, the Group is exposed to risks that arise from its use of financial instruments. The principal 
financial instruments used by the Group, from which financial instrument risk arises, are as follows:

•  Trade and other receivables

•  Cash and cash equivalents and restricted cash

•  Trade and other payables

•  Bank loans

Fair value hierarchy

The Group uses the following hierarchy for determining and disclosing the fair value of financial instruments by valuation 
technique:

•  Level 1: quoted (unadjusted) prices in active markets for identical assets and liabilities;

•  Level 2: other techniques for which all inputs which have a significant effect on the recorded fair value are observable, either 

directly or indirectly; and

•  Level 3: techniques which use inputs that have a significant effect on the recorded fair value that are not based on observable 

market data. The Group has classified the warrant liabilities in this category.

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Financial instruments by category

Financial assets – amortised cost

Cash and cash equivalents

Restricted cash

Total Cash

Other financial assets at amortised cost

Accounts receivable (net)

Other receivables 

Total other financial assets 

Cash and other financial assets at amortised cost

Financial assets at FV through profit and loss

Holdback receivable asset

Total financial assets at FV through profit and loss

Financial liabilities – amortised cost

Trade payables

Accruals

Total other financial liabilities 

Bank loans (secured)

Lease liabilities

Loans and borrowings

Financial liabilities – amortised cost

Financial liabilities at Fair Value through profit and loss

Derivative financial liability (Amazon warrant liability) Level 3

Total financial liabilities at Fair Value through profit and loss

31 December 2022
$’000

31 December 2021
$’000

99,551

16,962

116,513

56,651

5,789

62,440

86,210

                        526

                    86,736

203,249

78,606

                     484

                79,090

141,530

5,600

5,600

–

–

31 December 2022

31 December 2021

$’000

119,051

35,550

154,601

–

3,549

3,549

158,150

5,206

5,206

$’000

94,152

23,375

117,527

7,813

4,833

12,646

130,173

–

–

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

95

Notes to the Consolidated Financial Statements

5. Financial instruments – Risk Management (continued)

(a) Amazon warrants

The fair value of the warrant obligations was $5,206,111 as at 31 December 2022 and $1,755,640 at the inception of the 
warrants on 16 September 2022. The warrants are classified as Level 3 derivative liabilities as there is no current market for the 
warrants, such that the determination of fair value requires significant judgment or estimation. The Group values the warrants 
using a combination of Monte Carlo Simulation and Black-Scholes Model valuation methods. Significant unobservable inputs as 
at the inception of the warrant agreement on 16 September 2022 included volatility of the Company’s common stock of 40%, 
revenue volatility of 30%, a risk free rate of 3.39%, and forecasted revenue from Amazon over the seven year vesting period.

A significant increase in volatility in isolation would result in a significant change in fair value. A significant change to the timing 
and value of forecast Amazon revenue would change the vesting dates and the number of warrants that vest and significantly 
change fair value as a result. If equity volatility and revenue volatility were both to decrease by 5% to 35% and 25% respectively, 
the total fair value of warrants would decrease to $4,960,154, representing a decrease in fair value of $245,958. If equity volatility 
and revenue volatility were both to increase by 5% to 45% and 35% respectively, the total fair value of warrants would increase to 
$5,467,687, representing an increase in fair value of $261,576. 

Movement of the contract asset for Amazon and warrant liabilities as at 16 September 2022 (inception) and 31 December 2022

Warrant Contract Asset 

Initial recognition of warrant contract asset (16 September 2022) 

Change in number of warrants expected to vest 

Amortisation to revenue 

Closing balances (31 December 2022) 

Financial Liability 

Initial recognition of contract liability (16 September 2022) 

Change in number of warrants expected to vest 

Change in fair value of warrants 

Warrants exercised 

Closing balances (31 December 2022) 

$USD

1,755,640

                     (19,862) 

(24,824)

1,710,954 

$ USD

(1,755,640)

          19,862

(3,470,333) 

– 

(5,206,111)

The management of risk is a fundamental concern of the Group’s management. The overall objective of the Board is to set 
policies that seek to reduce risk as far as possible without unduly affecting the Group's competitiveness and flexibility. This note 
summarises the key financial risks to the Group and the policies and procedures put in place by management to manage them. 

a) Market risk

Market risk arises from the Group's use of interest bearing and foreign currency financial instruments. There is a risk that the fair 
value or future cash flows of a financial instrument will fluctuate because of changes in interest rates (interest rate risk) or foreign 
exchange rates (currency risk).

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Interest rate risk

The Group is exposed to cash flow interest rate risk from bank borrowings at variable rates but with a lower floor. However the 
group had no bank loans as at 31 December 2022. The Group has a $10 million revolving facility, which can be used if needed. 
Interest rates for the current Boku revolving facility loan were based on LIBOR, however LIBOR was phased out by the end of 
2021. The Group manages the interest rate risk centrally. The term loan taken out to part fund the acquisition of Fortumo in 2020 
was repaid in full on 28 February 2022 following the disposal of the Identity division to Twilio. As at 31 December 2022 the Group 
has no loans. The Group’s bank borrowings and other borrowings are disclosed in note 21.

The following table demonstrates the sensitivity to a one percent change (higher only due to the fixed lower floor) to the interest 
rates of the following borrowings at 31 December 2022 to the profit before tax and net assets for the period: 

Bank loans

31 December 2022
Increase/(decrease) of loss 
before tax and net assets
$'000

31 December 2021
Increase/(decrease) of loss 
before tax and net assets
$'000

–

+81

During the last quarter of 2022 interest rates increased in many jurisdictions as governments tried to control inflation. As the 
Group has cash balances in many jurisdictions, the increase in interest rates had a positive effect on the Group cash position. The 
bank interest earned during 2022 was $189 thousand (2021: $18 thousand). 

Foreign currency risk

Foreign exchange risk is the risk that movements in exchange rates affect the profitability of the business.

The Group serves many of our U.S. based clients with global operations using the Group subsidiaries in Singapore, Ireland, 
UK, Japan and Hong Kong. Although contracts with these clients are typically priced in U.S. dollars a substantial portion of 
client funds receivable and related costs and revenues are denominated in the local currency of the country where services are 
provided, resulting in foreign currency exposure which have an impact on our results of operations.

Our primary foreign currency exposures are in Japanese Yen, EURO, GBP, Turkish lira, Thai Baht, Korean Won, Taiwanese dollar 
and Philippines Peso. There can be no assurance that we can take actions to mitigate such exposure in the future, and if taken, 
that such actions will be successful or that future changes in currency exchange rates will not have a material adverse impact on 
our future operating results. A significant change in the value of the U.S. Dollar against the currency of any one or more of these 
currencies mentioned above may have a material adverse effect on our financial condition and results of operations. 

Foreign currency exchange risk arises mainly where receivables and payables exist due to transactions entered into in foreign 
currencies. As such, management believe that the Group is exposed to the following foreign currency exchange risks:

a) Transaction foreign currency risk is the exchange risk associated with the time delay between entering into a contract and 
settling it. Greater time differences exacerbate transaction foreign currency risk, as there is more time for the two exchange 
rates to fluctuate. The Group manages this risk in various ways: 

•  by implementing procedures to receive funds faster (daily where possible) and settle the funds to merchants daily by 

shortening the settlement times. 

•  by implementing a mark-up fee to cover the FX fluctuations when the settlement currency is different from the transaction 

currency

•  by contractual agreement to convert the funds at the foreign exchange rate received from the aggregators or other 

suppliers.

•  by using timely foreign exchange contracts to the extent that any remaining impact on profit after tax is not material.

As a result of implementing these strategies the Group has not incurred material realised foreign exchange losses in the year.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

97

Notes to the Consolidated Financial Statements

5. Financial instruments – Risk Management (continued)

b) Translation foreign currency risk is the risk that the Group’s non-U.S. Dollar assets and liabilities, revenues and costs will 
change in value as a result of exchange rate changes on converting them to US Dollars, which is the reporting currency of the 
group. Monetary assets and liabilities are valued and translated into U.S. Dollars at the applicable exchange rate prevailing at 
the applicable date. Any adverse valuation moves due to exchange rate changes at such time are charged directly and could 
impact our financial position and results of operations. 

For the purposes of preparing the consolidated financial statements, the Group convert subsidiaries’ financial statements as 
follows:

Statements of financial position are translated into U.S. Dollars from local currencies at the period-end exchange rate, 
shareholders’ equity is translated at historical exchange rates prevailing on the transaction date and income and cash flow 
statements are translated at average exchange rates for the period. The Group manages all treasury activities centrally, with 
the exception of the acquired Fortumo entities where treasury processes are in the process of being aligned with group 
treasury policies and procedures.

As of 31 December 2022, the Group's gross exposure to foreign exchange risk was as follows:

31 December 2022

Trade and other receivables

Cash and cash equivalents and restricted cash

Trade and other payables

Financial assets/(liabilities)

10% impact – +/-

31 December 2021

Trade and other receivables

Cash and cash equivalents and restricted cash

Trade and other payables

Financial assets/(liabilities)

Euro

$’000

23,113

21,284

(49,100)

(4,703)

(523)

Euro

$’000

28,352

14,268

(47,757)

(5,137)

GBP

$’000

12,242

8,521

(16,877)

3,886

432

GBP

$’000

12,399

9,849

(18,934)

3,314

Other

$’000

46,900

32,225

(68,917)

10,208

1,135

Other

$’000

34,500

23,511

(45,006)

13,005

Total

$’000

82,255

62,030

(134,894)

9,391

1,044

Total

$’000

75,251

47,628

(111,697)

11,182

10% impact – +/-

(571)

368

1,445

1,242

The group operates in 48 currencies (2021: 37 currencies). We have separated Euro and GBP as the main affected currencies 
by fluctuations in exchange rates for 2022. In 2021 the main currencies were GBP and EUR. Other currencies are included 
in the ‘Other’ column. The impact of 10% movement in foreign exchange rate of US$ will result in an increase/decrease of 
total comprehensive profit/loss after tax and financial assets/(liabilities) of $1,044 thousand for December 2022 (2021: $1,242 
thousand).

98

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www.boku.com

 
b) Credit risk

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its 
contractual obligations. The Group is mainly exposed to credit risk from credit sales. 

The Group is exposed to credit risk in respect of these balances such that, if one or more the aggregators, MNOs or wallet 
providers encounters financial difficulties, this could affect the Group’s financial results. The Group attempts to mitigate credit risk 
by assessing the credit rating of new customers and MNOs prior to entering into contracts, by entering contracts with customers 
with agreed credit terms and also by limiting its liability contractually to its customers in the event of non-payment from wallet 
providers, MNOs and aggregators.

To minimise this credit risk, the Group endeavours only to deal with companies which are demonstrably creditworthy and this, 
together with the aggregate financial exposure, is continuously monitored. The maximum exposure to credit risk is the value of 
the outstanding receivables amount from carriers/aggregators less the value of corresponding outstanding amount payable to 
merchants, which equals the revenue amount recorded in the financial statements in respect of the uncollected funds.

At the reporting date, the exposure was represented by the carrying value of trade and other receivables, against which $138 
thousand was provided at 31 December 2022 (2021: $149 thousand). The provision amounts represent an estimate of potential 
bad debt in respect of the year-end Group trade receivables. The Group’s customers are spread across a broad range of sectors 
and consequently it is not otherwise exposed to significant concentrations of credit risk on its trade receivables.

A debt is considered to be bad when it is deemed irrecoverable, for example when the debtor goes into liquidation, or when 
a credit or partial credit is issued to the customer for goodwill or commercial reasons. The Group has applied the simplified 
approach applying a provision matrix based on number of days past due being greater than 150 days to measure expected credit 
losses and after taking into account customer sectors with different credit risk profiles, history of collections and current and 
forecast trading conditions.

The Group’s provision matrix is as follows:

31–Dec–2022

< 60 days

61–90 days

91–150 days

> 150 days

Total

Expected credit loss % range

Gross carrier receipts ($’000)

Expected credit loss rate ($’000)

0%

84,792

 –

0%

1,384        

 –

0%

95%–100%

34

 –

1,238

(138)

87,448

(138)

31–Dec–2021

< 60 days

61–120 days

121–150 days

> 150 days

Total

Expected credit loss % range

0%

0%

Gross carrier receipts ($’000)

77,775

      491  

Expected credit loss rate ($’000)

 –

 –

0%

340

 –

95%–100%

756

(149)

79,362

(149)

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

99

 
 
 
 
 
Notes to the Consolidated Financial Statements

5. Financial instruments – Risk Management (continued)

At 31 December 2022 the Group had a provision for $138 thousand (31 December 2021: $149 thousand) as $11 thousand 
was reversed in the year – see Note 17 for full details of the movement in the year. As Company revenue is recorded as the net 
between the amounts received from carriers and aggregators less the amounts payable to merchants, the provision of $149 
thousand has been created in the year against receivables. This represents management’s best estimate of the potential revenue 
loss for the Group if the $1,238 thousand (2021: $756 thousand) old receivables were not received from carriers. The acquisition 
of Fortumo and the alignment of our Payment divisions policies and procedures has resulted in an enhanced contractual position 
in the event of carrier non-payment, which has increased protection from the possible downside risk and related credit loss 
and as a result the expected credit risk loss in 2021 and 2022 is lower than in prior years. The methodology used to assess the 
expected credit loss ranges has not been used consistently for 2022 and 2021.

Other receivables are considered to be low risk. Management do not consider that there is any concentration of risk within other 
receivables. No other receivables have been impaired.

Credit risk on cash and cash equivalents is considered to be small as the counterparties are all substantial banks with high credit 
ratings (A+). The maximum exposure is the amount of cash held with at the bank (cash and cash equivalents). To date, the Group 
has not experienced any losses on its cash and cash equivalent deposits.

c) Liquidity risk

Liquidity risk arises from the Group’s management of working capital. It is the risk that the Group will encounter difficulty in 
meeting its financial obligations as they fall due. The Group’s policy is to ensure that it will always have sufficient cash to allow it to 
meet its liabilities when they become due. 

The table below analyses the Group’s financial liabilities by contractual maturities (all amounts disclosed in the table are the 
undiscounted contractual cash flows):

31 December 2022

Within 1 year

2–5 years

More than 5 years

Trade and other payables 

Financial liability (Amazon warrant liability)

Leases liabilities

Total

$’000

154,379

–

          1,427

155,806

$’000

–

–

2,407

2,407

$’000

–

5,206

–

5,206

31 December 2021

Within 1 year

2–5 years

More than 5 years

Trade and other payables1

Bank loans and overdrafts (secured)

Leases liabilities

Total

$’000

117,527

1,250

          1,477

120,254

$’000

–

6,875

3,868

10,743

$’000

–

–

–

–

1 Trade and other payables for the year ended 31 December 2021 have been restated due to incorrect inclusion of statutory obligations.

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The Board receives financial reports on a monthly basis as well as information regarding cash balances and investments. The 
liquidity risk of each group entity is managed by the Group treasury team at the entity level. Where facilities of group entities need 
to be increased, approval must be sought by the entity’s CFO. Where the amount of the facility is above a certain level, agreement 
of the Group CFO and the board is needed.

Capital Management

The Group’s capital is made up of share capital, share premium, treasury shares, foreign exchange reserve and retained losses. 

The Group’s objectives when maintaining capital are:

•  To safeguard the entity’s ability to continue as a going concern, so that it can continue to provide returns for shareholders and 

benefits for other stakeholders; and

•  To provide an adequate return to shareholders by pricing products and services commensurately with the level of risk.

The capital structure of the Group consists of shareholders’ equity as set out in the consolidated statement of changes in equity. 
All working capital requirements are financed from existing cash resources and borrowings.

The Group manages its capital structure and makes the necessary adjustments in the light of changes of economic 
circumstances, the risk characteristics of underlying assets and the projected cash needs of the current and prospective 
operational / financing / investment activities. The adequacy of the Group’s capital structure will depend on many factors, 
including capital expenditures, market developments and any future acquisition.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

101

Notes to the Consolidated Financial Statements

6. Discontinued operations

On 28 February 2022, the Group sold its entire Identity business (Boku Identity Inc and its 100% subsidiary Boku Mobile Solutions 
Ireland Ltd) to Twilio for a maximum consideration of $32.5 million (including $6.5 million of holdback receivable of which $5.6 
million was outstanding at 31 December 2022). Management committed to a plan to sell this business early in 2022, following 
a strategic decision to focus on its core Payments business. The Identity business was not classified as held-for-sale or as a 
discontinued operation at 31 December 2021 as it did not meet the required criteria at that time.

As required, at 31 December 2022, discontinued operations are excluded from the results of continuing operations and are 
presented as a single entry in the Income Statement as ‘Profit from discontinued operations’ in the income statement. The 
comparative “Consolidated Statement of Comprehensive Income’ has been re-presented to show the discontinued operation 
separately from continuing operations.

The financial results related to the discontinued operations for the period to the date of disposal (28 February 2022) are presented 
below: 

Discontinued operations 

Fee Revenue 

Cost of sales

Gross Profit

Administrative Expenses

Operating loss analysed as:

Adjusted EBITDA

Depreciation and amortisation

Share based payments expense

Foreign exchange losses

Exceptional items (included in administrative expenses)

Operating profit/(loss)

Profit on disposal 

Disposal costs 

Share based payments expense reversed

Total Profit/(Loss) before tax on disposal of Identity business 

Tax 

2022  
(12 months)

2021 
(12 months)

$’000

1,153

(719)

434

(1,541)

(652)

(238)

(163)

(54)

–

(1,107)

26,614

(1,408)

506

24,605

–

$’000

7,083

(4,162)

2,921

(8,426)

(2,894)

(1,236)

(977)

(249)

(149)

(5,505)

–

–

–

(5,505)

–

Net profit/(loss) for the period attributable to equity holders of the parent company

24,605

(5,505)

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The net cashflows used in the Identity business disposed in the period are as follows:

Period ended
31–Dec 2022
$’000

Period ended
31–Dec 2021
$’000

Net cash used in operating activities

Net cash used in investing activities

Net cash from financing activities

Net cash (used in)/from discontinued operations

(1,106)

(178)

570

(714)

Reconciliation of consideration received with the total profit and loss from discontinued operations: 

Total consideration received in the year

Financial asset through profit and loss – holdback receivable

Working capital adjustment

Total consideration

Assets and liabilities disposed of:   

Assets

Goodwill

Intangible assets

Cash

Trade and other receivables

Total Assets disposed of

Liabilities

Trade payables

Other payables

Total liabilities disposed of

Net assets and liabilities disposed of

Taxation

Gain on disposal of discontinued operation after tax

Disposal costs in the year

Loss from discontinued operations in the year

Total Profit from discontinued operations

2,784

2,278

371

1,547

6,980

780

297

1,077

(567)

(2,818)

4,223

838

31 Dec 2022
$’000

26,761

5,600

156

32,517

5,903

–

26,614

(1,408)

(601)

(2,009)

24,605

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

103

 
 
 
 
 
Notes to the Consolidated Financial Statements

6. Discontinued operations (continued)

The working capital adjustment was an agreed adjustment made three months after the disposal date of 28 February 2022 based 
Boku Mobile Solutions Ireland Ltd on an updated statement of assets and liabilities at that time. 

The total consideration received in the consolidated statement of cashflows ($26,545,448) represents the total amount 
received net of the cash disposed. However, the outstanding bank loan of $8,125,000 was paid directly by the buyer. The net 
consideration received on 28 February 2022 was therefore $17,665,539. On 22 July Boku received a further $155,972 from Twilio 
as part of the agreed three month working capital adjustment. A further $600,000 was received on 8 December 2022 as payment 
in full for the specific indemnity holdback.

At 31 December 2022, the Sale and Purchase agreement with Twilio included a final indemnity holdback of $5.6 million against 
possible future claims for 18 months from the transaction date which expires at the end of August 2023. Management believes 
the likelihood of any claims under this indemnity to be extremely low and therefore that it is virtually certain that the full amount will 
be received. As a result, the full amount has been included in the profit from discontinued operations in the Income Statement. 
This has been classified as a financial asset through profit and loss and is included within current assets in the Consolidated 
Statement of Financial Position.

7. Revenue from contracts with customers

The Group’s revenue is principally its service fees earned from its merchants. All revenue is earned at the time the transaction is 
processed and as a result, all revenue is recognised at one point in time. Therefore, 31 December 2021 and 31 December 2022, 
the Group does not have deferred revenue in the consolidated statement of financial position. 

Fees are calculated as a percentage of the value of transaction. An additional fee is also earned when a merchant requires 
settlement in a different currency than the currency received, or before the funds are received from the aggregator, MNO or wallet, 
at contractual agreed rates, in line with IFRS 15.

104

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www.boku.com

Revenue Fee

                2022
$’000

63,764

2021
$’000

62,082

The geographical analysis of the revenue by location of the users is presented below: 

Group Revenue by Region

Continuing Operations Payments 

'$ 000 USD

Americas

APAC

EMEA

Grand Total

Dec–22 YTD

628

36,167

26,969

63,764

%

1.0%

56.7%

42.3%

100.0%

Group Revenue by Region 

Continuing Operations Payments

' $000 USD

Americas

APAC

EMEA

Grand Total

An analysis of non-current assets by geographical market is given below:

United States of America (continuing operations)

United States of America (discontinued operations)

Europe

Rest of the World

Total

Dec–21 YTD

3,018

33,444

25,620

62,082

2022
$’000

49,123

–

12,724

452

62,299

%

4.9%

53.9%

41.2%

100.0%

2021
$’000

47,322

4,340

16,551

574

68,787

In 2022 there was one customer, with revenue amounting to more than 10% of the payments segment revenue (2021: 2 
customers).

On 28 February 2022, the Group sold the entire Identity business segment. As a result, from 1 March 2022, the Group reported 
its financial statements on a single segment basis : “Payments segment”. The Identity segment results for the two months of 2022 
are presented below under ‘discontinued operations’. The Group operated with two operating segments through financial year 
2021, namely, the Payments Segment and the Identity Segment.

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision 
maker. The chief operating decision maker has been identified as the management team including the Chief Executive Officer and 
the Chief Financial Officer. The Group CEO and CFO review the monthly management reports for both segments before sending 
the results to the Board.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

105

 
Notes to the Consolidated Financial Statements

7. Revenue from contracts with customers (continued)

Amazon warrants

On 16 September 2022, the Group entered into a stock warrant agreement with a subsidiary of Amazon Inc, Amazon.com NV 
Investment Holdings LLC (‘Amazon’) in conjunction with a commercial service level agreement for the Group to provide payment 
processing services to Amazon.

Under the agreement, the Group issued warrants to Amazon allowing them to purchase common stock that will vest 
incrementally, based on the amount of revenue earned by the Group from Amazon via Boku payment processing methods. 
The warrant agreement grants Amazon the right to acquire up to 11,215,142 shares of common stock in the Group (equivalent 
to 3.75% of the Group's total common stock as at the inception of the warrant agreement). 747,676 shares of common stock 
vested immediately on the signing of the warrant agreement on 16 September 2022. 209,350 additional shares of common stock 
will vest for every $1m of revenue generated by the Group under its service level agreement with Amazon over a 7-year vesting 
period ending 15 September 2029. No further warrants will vest if $50 million of revenue is generated under the service level 
agreement, which results in a final vesting increment of 209,316 shares of common stock. The exercise price of vested warrants 
is 81.20p per share, based on the 30-day volume weighted average trading price as at 16 September 2022.

The Group has determined that the 747,676 warrants of common stock that vest immediately on signing of the warrants are 
equity instruments under IAS 32, as they represent a fixed number of shares that will be exercised at a fixed price. The warrants 
will therefore not be accounted for until they are exercised and paid, at which point share capital and share premium will be 
recorded.

The Group has determined that the remaining warrants linked to revenue under the service level agreement are within the scope 
and revenue recognition and financial instruments accounting standards. The warrants represent a derivative financial instrument 
classified as a financial liability in accordance with IAS 32 and IFRS 9, remeasured to fair value with gains and losses recorded in 
profit or loss. 

At inception of the warrant, an equal and opposite derivative financial liability and corresponding warrant contract asset are 
recorded at fair value, based on the total number of warrants expected to vest (linked to forecasted Amazon revenues under the 
service level agreement) and the fair value a single warrant.

The warrant contract asset, which effectively represents volume rebate, is amortised to revenue based on Amazon revenues to 
date as a proportion of total expected Amazon revenues over the seven year vesting period.

The warrant contract asset represent non-cash consideration payable to a customer under IFRS 15, which is recorded as a 
reduction to revenue and measured at fair value, but not subsequently remeasured.

The derivative financial liability is remeasured to fair value at each reporting date. The fair value movement attributable to the 
change in the number of shares expected to vest due to a change in estimated Amazon revenues over the seven year vesting 
period is recorded as an equal and opposite increase to the financial liability and warrant contract asset, based on the fair value of 
the warrant at inception. The fair value movement attributable to the change in the fair value of the underlying warrants is recorded 
as gains or losses in profit or loss.

The initial fair value of the warrants at inception was $1,755,640, based on a fair value of one warrant of $0.348 and a total 
number of warrants expected to vest over the seven year vesting period of 5,049,288. As at 31 December 2022, the total number 
of warrants expected to vest decreased to 4,992,086 resulting in an decrease to the warrant contract asset and financial liability 
of $19,862, and the fair value of 1 warrant increased to $1.043, resulting in a loss in profit or loss of $3,470,333. The fair value of 
the warrants was determined using a combination of Monte Carlo Simulation and Black-Scholes Model valuation methods and 
are classified within Level 3 of the fair value hierarchy.

106

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www.boku.com

8. Administrative expenses (including exceptional items)

Audit fees – fees payable to group company’s auditors for the audit of the consolidated 
financial statements and UK subsidiaries – BDO LLP

2022
$’000

394

Restated1
2021
$’000

359

Audit fees of the financial statements of the company’s subsidiaries – BDO firms

    129

    138

Audit fees – non-BDO – subsidiaries audits

Fees payable to companies group auditors for other audit related assurance services – BDO 
LLP half year review

Fees payable to companies auditors for other audit related assurance services BDO 
Singapore

Total audit fees and audit related assurance services

Taxation services (not performed by auditor)

Professional services not performed by auditor

Consultancy and compliance services 

Staff costs (excluding share based payments expense – note 10) 

Travel & entertainment

Property occupancy costs

 IT, development and hosting

Banking costs

Legal fees

Other costs including marketing, support & testing and other administration expenses

31

64

12

630

287

146

872

30,945

1,157

1,239

4,290

469

856

638

–

27

–

524

142

113

1,238

28,687

355

1,160

3,211

495

864

789

Operating Expenses, excluding items in Adjusted EBITDA

41,529

37,578

Depreciation of property, plant and equipment

Amortisation of intangible assets

Foreign exchange loss

Exceptional items

Exceptional Items – Impairment of Fortumo domain name

Share – based expenses (note 24)

Total administrative expenses

1Restated to exclude discontinued operations

2,032

3,631

796

3,795

1,264

5,165

2,242

4,009

(115)

823

–

6,414

    58,212

    50,951

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

107

 
Notes to the Consolidated Financial Statements

8. Administrative expenses (including exceptional items) (continued)

Exceptional items include the following:

Impairment of Fortumo domain name

Professional costs 

Charitable contributions

Fair value adjustment – Amazon warrant

Total

2022
$’000

1,264

8

317

3,470

5,059

2021
$’000

–

812

11

–

823

The impairment of the Fortumo domain name of $1,264 thousand (2021: Nil) is a one off charge, non cash full impairment as the 
group stopped using the Fortumo name and domain name during the year. 

In 2022, professional costs of $7 thousand (2021: $812 thousand) included in exceptional costs represent the contracted costs 
for exploring disposal options for the Identity business.

Charitable contributions of $317 thousand (2021: $11 thousand) were classed as exceptional due to their exceptional large 
amount, which was donated to charities helping during the Ukraine war. 

Fair value adjustment of $3,470 thousand (2021: Nil) relates to the non-cash change in the valuation of the Amazon warrant 
liability at 31 December 2022, which was mainly caused by an increase in the share price of the entity between inception in 
September 2022 and year end. 

9. Non-GAAP Financial measures

Management regularly uses adjusted financial measures internally to understand, manage and evaluate the business and make 
operating decisions. These adjusted measures are among the primary factors management uses in planning for and forecasting 
future periods. 

Management present non-GAAP financial measures because they believe that these and other similar measures are widely used 
by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. 
These measures are also used internally to establish forecasts, budgets and operational goals to manage and monitor our 
business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures depict 
the true performance of the business by encompassing only relevant and controllable events, enabling us to evaluate and plan 
more effectively for the future.

The primary adjusted financial measures are EBITDA, Adjusted EBITDA Adjusted Operating expenses and Constant currency 
measures (Revenue only), which management considers are relevant in understanding the Group’s financial performance. 
Management uses the adjusted financial measures by excluding certain one-off items from the actual results. The determination of 
whether one-off items should form part of the adjusted results, is a matter of judgement and it’s based on whether the inclusion/
exclusion from the results represent more closely the consistent trading performance of the business.

We define “EBITDA” as net income / (loss) for the year, less discontinued operations gains, net of tax, before finance expenses 
(including finance costs related to lease liabilities), depreciation and amortisation (including depreciation of right-of-use assets), 
and income tax expense / (benefit). 

108

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

We define “Adjusted EBITDA” as EBITDA before the effect of the following items: foreign exchange losses share based 
payments expense, non recurring income and exceptional costs (see note 8). We use Adjusted EBITDA internally to establish 
forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical 
performance. We believe that Adjusted EBITDA is a meaningful indicator of the health of our business as it reflects our ability to 
generate cash that can be used to fund recurring capital expenditures and growth. Adjusted EBITDA from continuing operations 
also disregards non-cash or non-recurring charges (exceptional costs) that we believe are not reflective of our long-term 
performance. We also believe that Adjusted EBITDA is widely used by investors, securities analysts and other interested parties as 
a supplemental measure of performance and liquidity.

We defined “Adjusted Operating expenses” as Gross profit less Adjusted EBITDA (as defined above).

Constant currency measures (Revenue only) 

Constant currency revenues are calculated by applying the monthly average foreign exchange rates for each month of 2021 to the 
actual 2022 monthly results.

10. Key management personnel costs 

Key management personnel are those persons having authority and responsibility for planning, directing and controlling the 
activities of the Group, including the directors of the parent company.

Key management personnel compensation was made up as follows:

Salaries

2022
$’000

3,847

Restated1
2021
$’000

2,810

Short-term employee benefits (health insurance)

               95 

                33 

Social security costs

Share based payments expense

Long term employee benefits (pension)

Total

1Restated due to discontinued operations

  497 

2,952

16 

7,407

1,109 

1,746

7 

5,705

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

109

Notes to the Consolidated Financial Statements

11. Finance income and expenses

Finance income

Interest income from bank deposits

Total

Finance expenses

Interest on bank loans & overdrafts

Other interest payable

Interest on lease liabilities

Amortisation of debt costs

Total

Net finance expenses

12. Income tax 

Current tax

US tax

Foreign tax

Total current tax

Deferred tax credit

Total tax credit

2022
$’000

(201)

(201)

121

6

235

313

675

474

2022
$’000

239

257

496

(733)

(237)

2021
$’000

(22)

(22)

385

25

235

125

770

748

2021
$’000

–

513

513

(2,395)

(1,882)

110

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
The reasons for the difference between the actual tax charge for the period and the applicable rate of income tax of the US 
reporting entity applied to the result for the period are as follows:

Profit before tax

Tax rate

Profit before tax multiplied by the applicable rate of tax:

Expenses not deductible for tax purposes

US state taxes/Withholding taxes

Utilisation of tax losses 

Other– difference in tax rates and adjustments in respect of prior years

Total tax (credit)/expense

Deferred Tax 

Net opening position

     Net recognition in the year

     Foreign exchange revaluation

Net closing position

The net closing position is made up of:

2022
$’000

4,060

21%

853

1,117

1,800

(4,110)

103

(237)

2022
$’000

2,649

733

1

3,383

2021
$’000

4,387

21%

921

2

78

(2,646)

(237)

(1,882)

2021
$’000

253

2,359

37

2,649

•  A deferred tax liability at 31 December 2022 is Nil (2021: $456,097). The prior year deferred tax liability which related to tax 

positions connected with the Boku Inc UK fixed temporary differences. 

•  The deferred asset of $3,383,489 (2021: $3,105,382) relates primarily to the recognition of the US and UK available losses 

which management believe that can be utilised within the next two years. Each year the management assess the usability of 
the deferred assets. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

111

 
 
 
 
Notes to the Consolidated Financial Statements

11. Finance income and expenses (continued)

A deferred tax asset (liability) has not been recognised for the following:

Non-deductible Reserves

Accrued Compensation

Stock Based Compensation

Other temporary and deductible differences

Unused tax credits

Unused tax losses

Total deferred tax assets 

2022            
$'000

60

56

1,939

321

189

11,082

13,647

2021            
$'000

39

84

1,819

527

189

27,952

30,610

The Group has carried forward losses and accelerated timing differences at the reporting date as shown below. In respect of its 
UK subsidiary, these can be carried forward and offset against UK taxable income indefinitely. In respect of its US entities, net 
operating loss carry forwards can be carried forward and offset against taxable income for 20 years for losses incurred up to and 
including 31 December 2017. All net operating loss carry forwards incurred after 31 December 2017 can be carried forward and 
offset against US taxable income indefinitely. Utilisation of net operating loss or tax credit carry forwards may be subject to annual 
limitations if an ownership change had occurred pursuant to the section 382 Internal Revenue Code and similar state provisions.

The unused tax losses must be utilised by various dates. U.S. federal tax losses expire in various dates through 2027. 

112

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

13. Earnings per share

The calculation of basic earnings per share (EPS) has been based on the following profit/(loss) attributable to the shareholders and 
weighted average number of ordinary shares outstanding. 

Earnings per share – Total

EPS attributable to shareholders of the Company ($’000) 

Basic EPS

Diluted EPS

EPS attributable to shareholders of the Company ($’000) 

Basic EPS ($)

Diluted EPS ($)

Earnings per share – from discontinued operations

EPS attributable to shareholders of the Company ($’000) 

Basic earnings/(loss) per share ($)

Diluted earnings/(loss) per share ($)

2022

28,904

0.09690

0.09338

4,299

0.01441

0.01388

2022

24,605

0.08249

0.07949

2021

6,269

0.02133

0.02057

11,774

0.04005

0.03863

2021

(5,505)

(0.01873)

(0.01806)

2022

2021

Denominator – basic

Weighted average number of equity shares

298,275,521

293,975,346

Denominator – diluted 

Weighted average number of equity shares

Weighted average number of equity options, RSUs & warrants

Weighted average number of shares

298,275,521

293,975,346

11,254,745

8,891,611

309,530,266

302,866,957

The calculation of the weighted average number of ordinary shares outstanding excludes the shares held in treasury. As at 31 
December 2022 there are 1,500,000 share held in treasury (2021: Nil).

Diluted earnings per share was calculated using the treasury method. 

Profit or Loss per share is calculated based on the share capital of Boku, Inc. and the earnings of the Group. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

113

Notes to the Consolidated Financial Statements

14. Property, plant and equipment

Right of use 
assets

Computer 
equipment and 
software

Office equipment 
and fixtures  
and fittings

Leasehold 
improvement

$’000

$’000

$’000

$’000

COST

At 1 January 2021

               7,222 

          1,436 

            1,645 

                 363 

Total

$’000

10,666 

4,329

(6,329)

(132)

8,534

914

(201)

(389)

8,858

3,973

(4,307)

(99)

6,789

444

(144)

(291)

6,798

337

(545)

(14)

1,214

422

(41)

(49)

1,546

19

(1,372)

(16)

276

48

(16)

(22)

286

–

(105)

(3)

255

–

–

(27)

228

4,154

1,028

1,543

170

6,895

1,879

(4,187)

(58)

1,788

1,637

(144)

(145)

3,136

3,068

5,001

3,662

270

(545)

(9)

744

313

(34)

(31)

992

408

470

554

53

(1,370)

(10)

216

41

(16)

(14)

227

102

60

59

53

(105)

(2)

116

41

–

(12)

145

193

139

83

2,255

(6,207)

(79)

2,864

2,032

(194)

(202)

4,500

3,771

5,670

4,358

Additions

Disposals

Exchange adjustment

At31 December 2021

Additions

Disposals

Exchange adjustment

At 31 December 2022

DEPRECIATION

At 1 January 2021

Acquisitions

Charge for the year

Disposals

Exchange adjustment

At 31 December 2021

Charge for the year

Disposals

Exchange adjustment

At 31 December 2022

NET BOOK VALUE

At 1 January 2021

At 31 December 2021

At 31 December 2022

114

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

The Group leases many assets including buildings and IT equipment. The information about leases for which the group is a lessee 
is presented below:

Type of right-of-use assets – 

Balance as at 1 January 2021

Additions

Disposals

Exchange adjustment

Depreciation charge for the year

NBV balance as at 31 December 2021

Additions

Exchange adjustment

Depreciation charge for the year

NBV balance as at 31 December 2022

Property 
$'000

IT Equipment  
$'000

2,778

3,543

(120)

(41)

(1,499)

4,661

129

(146)

(1,411)

3,233

290

430

–

–

(380)

340

315

–

(226)

429

Total  
$'000

3,068

3,973

(120)

(41)

(1,879)

5,001

444

(146)

(1,637)

3,662

The additions related to the 1 year renewal of the office lease for Ireland and Singapore and new AWS leases for additional servers 
(IT equipment).

Impairment of Property and Equipment

The carrying amounts of the Group’s assets including right-of-use assets are reviewed at the end of each reporting period to 
determine whether there is any indication of impairment loss. If any such indication exists, the asset’s recoverable amount is 
estimated in order to determine the extent of the impairment loss, if any. An impairment loss is recognised for the amount by 
which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value 
less cost to sell and value in use. Impairment losses are charged to the profit and loss in other operating expenses. During the 
years ended 31 December 2022 and 2021, no impairments have been recorded.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

115

Notes to the Consolidated Financial Statements

15. Intangible assets

Domain 
name

Developed 
technology

Merchant 
relationships

$’000

$’000

$’000

Trade 
marks

$’000

Internally 
developed 
software

Goodwill

$’000

$’000

Total

$’000

COST

At 1 January 2021

1,974

8,397

16,976

110

46,620

Additions

Exchange Adjustment

At 31 December 2021

Additions

Disposals

Disposals (discontinued 
operations)

Exchange adjustment

At 31 December 2022

AMORTISATION

At 1 January 2021

Charge for the period

Exchange adjustment

At 31 December 2021

Charge for the period

Impairment (domain 
name)

–

(138)

1,836

–

(1,562)

–

(396)

8,001

–

(19)

–

(1,918)

(134)

140

232

177

(14)

395

81

1,264

(271)

5,793

2,818

873

(91)

3,600

494

–

–

Disposal (domain name)

(1,562)

Disposals (discontinued 
operations) 

Exchange adjustment

At 31 December 2022

NET BOOK VALUE

At 1 January 2021

At 31 December 2021

At 31 December 2022

–

(1,217)

(38)

140

1,742

1,441

–

(60)

2,817

5,579

4,401

2,976

–

(1,226)

15,750

–

–

–

(851)

14,899

8,987

1,832

(708)

10,111

616

–

–

(523)

10,204

7,989

5,639

4,695

–

(1,241)

45,379

–

–

9,694

5,022

83,771

5,022

(95)

(3,096)

14,621

85,697

4,866

(3)

4,866

(1,584)

(7,698)

(2,784)

(2,996)

–

–

110

–

–

–

–

(862)

(87)

(2,205)

110

41,733

16,401

79,076

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

6,175

2,350

(51)

8,474

2,677

–

(1,419)

18,212

5,232

(864)

22,580

3,868

1,264

(1,562)

(2,636)

(47)

(668)

9,685

22,846

110

110

110

46,620

45,379

41,733

3,519

6,147

6,716

65,559

63,117

56,230

116

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Management has reviewed goodwill and intangible assets at 31 December 2022 which mainly consist of the assets from the 
acquisition of Mopay AG ("Mopay") in October 2014 and Fortumo Holdings Inc. on 1 July 2020.

Boku Inc. acquired payments company Mopay in October 2014 for a total value of $24.2 million in cash and shares. After the 
merger in 2014, the Mopay business was reorganised and incorporated into the Boku Payments business The carrying value of 
goodwill from the Mopay acquisition and other intangibles are therefore assessed in total as part of the Boku Payments Segment 
(Payments CGU). 

Fortumo Holdings Inc. was acquired by Boku on 1 July 2020 for cash and restricted stock units (“RSUs”) for a total maximum 
consideration of $45.0 million with a fair value of $42.3 million. The fair value measurement of Fortumo Holdings’ Inc. intangible 
assets and goodwill arose from the purchase price allocation work which was undertaken in July 2020. As a result, several assets 
have been identified and their fair value has been determined in accordance with IFRS 3. The carrying value of the goodwill and 
other intangibles from the Fortumo acquisition are therefore assessed in total as part of the Boku Payments Segment (Payments 
CGU). 

Impairment and write off – Fortumo domain name

During the year management decided to discontinue the Fortumo domain name and to rebrand all the Fortumo products and 
rename the acquired entities of Fortumo group to Boku’s name. As a result, the Fortumo domain which was separately valued 
as part of the PPA work at the time of the acquisition of Fortumo in July 2020 and included in intangibles, was impaired in full by 
$1.26 million ($1.44 million at 31 December 2021 less amortisation $0.18 million) as the Fortumo domain name is no longer being 
used internally or externally. It was then written off.

Impairment of Goodwill

At the year-end date an impairment test has been undertaken by comparing the carrying values with the recoverable amount 
of the Group’s cash generating unit (“CGU”). The recoverable amount of the cash generating unit is based on value-in-use 
calculations. These calculations use cash flow projections covering future periods based on financial budgets and a calculation of 
the terminal value, for the period following these projections.

The key assumptions used for value-in-use calculations are those regarding projected cash flows, growth rates, increases in 
costs and discount rates. The discount rate used was the Weighted Average Cost of Capital (“WACC”). The discount rate is 
reviewed annually to take into account the current market assessment of the time value of money and the risks specific to the 
cash generating units and rates used by comparable companies. The pre-tax discount rate used to calculate value-in-use is the 
weighted average cost of capital of 15.5% (2021:14.6%). Growth rates for forecasts take into account historic experience and 
current market trends. Costs are reviewed and increased for various cost pressures. The terminal value calculation for 2021 was 
based on growth rate of post-tax free cashflow of 2% (2021: 2%) for each CGU. 

The 2023 budget was prepared at the consolidated level. Revenue, Adjusted operational expenses and Adjusted EBITDA were 
also projected from fiscal year 2023 through to 2027. In 2022 Group revenue growth was 3% (2021: 23%) while Adj. EBITDA fell 
by 11% to $20.5 million (2021: 31% increase).

A forecast for 2023–2027 was prepared and used to calculate the net present value. The 5 year forecast includes the following 
growth assumptions (see also the table below):

•  Group revenues will grow by 15.4% in 2023, 18.7% in 2024 and 21% in 2025 and 2026 and by 23.8% in 2027

•  A constant take rate of 0.7% for 2023–2025 and a take rate of 0.8% for 2026 and 2027 (Take rate = Revenue divided by Total 

Payments volume)

•  Gross profit of 97% for 2023–2024, 98% for 2025 & 2026 and 99% for 2027.

The payments business is a mature, established business in multinational markets. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

117

Notes to the Consolidated Financial Statements

15. Intangible assets (continued)

From a sensitivity perspective, the model also shows that the Net Present Value of cashflows would have to be reduced by a 
factor of 6 in order for the carrying amount of goodwill to equal the value in use of the Payments CGU (the only CGU) on the 
statement of financial position the end of 2022 and by a factor of 3.4 in order for the carrying amount of all intangibles to equal the 
value in use of the CGU at the end of 2022.

The recoverable amounts of all the CGUs have been determined from value in use calculations based on cash flow projections 
from formally approved budgets covering a three year period from 2022 to 2027. The first year of the projections is based on 
detailed budgets prepared by management as part of the Group’s performance and control procedures. Subsequent years are 
based on extrapolations using the key assumptions listed below which are management approved projections. The discount rate 
applied to cash flow projections beyond three-years is extrapolated using a terminal growth rate which represents the expected 
long-term growth rate.

The following rates and inputs were used for the Group forecast for the years ended 31 December 2022–2027:

Year 

2023

2024

2025

2026

2027

Revenue growth rate

Gross Margin

Discount Rate (WACC)

Terminal Growth Rate

15.4%

18.7%

21.0%

21.4%

23.8%

97%

97%

98%

98%

99%

15.5%

15.5%

15.5%

15.5%

15.5%

2%

2%

2%

2%

2%

The calculation of value in use for the business operations is most sensitive to changes in the following assumptions:

Revenue growth

Revenue growth assumptions have been derived from projections prepared by management. Management is of the view that 
these assumptions are reasonable considering current market conditions. An impairment in the carrying value of goodwill and 
intangible would not arise if the 2023–2027 average revenue growth rate declined to nil and all costs remain the same. 

118

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Cost of sales and gross margin

Cost of sales has been projected on the basis of multiple strategies planned by management to ensure profitable operations. 
These strategies include cost minimisation mechanisms such as offshore migration of labour, centralisation of support activities 
and increasing efficiency of service delivery, resulting in improved gross margins over the forecasted period. 

Discount rate

The management uses WACC as the discount rate which is calculated after taking into account the prevailing risk-free rate, 
industry risk and business risk. An impairment in the carrying value of goodwill would not arise, all other assumptions being the 
same until the weighted average cost of capital were to increase to 46.4%.

Terminal growth rate

Terminal growth rate was intentionally kept low and constant at 2% after 2027 and was the same as the terminal growth rate 
used in previous years. Sensitivity analysis shows that the terminal value has to reduce by 102% in order for the post tax cash free 
cashflow to be equal to the carrying value of all intangible assets.

Climate change

We considered climate change when reviewing cashflows and impairment however as stated in the ESG section of this report, 
Boku is an online payments company and as such its climate change impact is low as its business is all online and its merchants’ 
business is the sale of digital goods such as streaming services. Therefore any potential impact was not considered material when 
looking at cashflows and intangibles. 

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

119

Notes to the Consolidated Financial Statements

16. Subsidiaries

The principal subsidiaries of the Company, all of which have been included in the consolidated financial information, are presented 
below. Boku Identity Inc and Boku Mobile Solutions Ireland were sold on 28 February 2022 and, as required, at 31 December 
2022, they are presented as discontinued operations.

Name (% owned by Parent)

Boku Payments Inc. (100%)

Boku Network Services Inc. (100%)

Boku Account Services Inc. (100%)

Parent

Boku Inc.

Boku Inc.

Boku Inc.

Principal activity

Location

Holding Company

USA

Holding Company

Delaware, USA

Holding Company

Virginia, USA

Boku Account Services UK Ltd. (100%)

Boku Account Services Inc. 
(Virginia)

Mobile payment  
solutions

Paymo Brazil Servicios de Pagamentos Ltd 
(99.9%)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

UK

Brazil

Boku Network Services GmbH (100%)

Boku Inc.

Holding Company

Germany

Boku Network Services UK, Ltd (100%)

Boku Network Services AU Pty Ltd (100%)

Boku Network Services IN Private Limited (100%)

Boku Network Services SG PTE. LTD (100%)

Boku Network Services HK LTD (100%)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

UK

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Australia

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

India

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Singapore

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Hong Kong

Boku Network Services Taiwan Branch Office 
(100%)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Boku Network Services Japan Branch Office 
(100%)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Mopay AG Beijing Representative Branch (100%)

Boku Network Services AG 
(Germany)

Mobile payment  
solutions

Taiwan

Japan

China

Boku Identity Inc.(100%) – Disposed of on 28 
February 2022 

Boku Mobile Solutions Ireland (100%) – Disposed 
of on 28 February 2022

Boku Network Services IE Limited (100%)

Boku Network Services Malaysia (100%)

Boku Inc.

Identity solutions

California, USA

Boku Identity Inc.

Identity solutions

Ireland

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Ireland

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Malaysia

120

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Name (% owned by Parent)

Parent

Principal activity

Location

Boku Network Services EE Holdings, Inc (100%)

Boku Network Services Inc. 
(Delaware)

Holding Company

USA

Boku Network Services TH Co Ltd. (49.9%)

Boku Network Services PH, Inc. (100%)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Thailand

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Philippines

Boku Network Services MX S. DE R.L. DE C.V 
50% BNS Inc., 50% Boku Inc.)

Boku Network Services Inc. 
(Delaware)

Dormant

Mexico

Boku Network Services Estonia OU (previously 
Fortumo OU) (100%)

Fortumo Holdings Inc

Boku Network Services ES S.L (100%)

Fortumo OU

Fortumo Mobile Services Private Pvt. Ltd (100%)

Fortumo OU

Fortumo Singapore Pte. Ltd (100%)

Fortumo OU

Boku Network Services PE S.A.C. (100%)

Boku Network Services CO S.A.S. (100%)

Boku Network Services UY S.A.

Boku Network Services CL S.P.A. (100%)

Boku Network Services ZA (Pty) Ltd (100%)

Boku Network Services KE Limited (100%)

Boku Network Services Inc. 
(Delaware)

Boku Network Services Inc. 
(Delaware)

Boku Network Services Inc. 
(Delaware)

Boku Network Services Inc. 
(Delaware)

Boku Network Services Inc. 
(Delaware)

Boku Network Services Inc. 
(Delaware)

Mobile payment  
solutions

Mobile payment  
solutions

Mobile payment  
solutions

Mobile payment  
solutions

Estonia

Spain

India 

Singapore

Dormant

Peru

Dormant

Columbia

Dormant

Uruguay

Dormant

Chile

Dormant

South Africa

Dormant

Kenya

Boku Network Services TZ Limited (99.999% BNS 
Inc., 0.001% Boku Inc)

Boku Network Services Inc. 
(Delaware)

Dormant

Tanzania

Boku Network Services AR S.R.L. (95% BNS Inc., 
5% Boku Inc.)

Boku Network Services Inc. 
(Delaware)

Dormant

Argentina

Boku Network Services UG Limited (99.95% BNS 
Inc., 0.05% Boku Inc,)

Boku Network Services Inc. 
(Delaware)

Dormant

Uganda

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

121

Notes to the Consolidated Financial Statements

17. Trade and other receivables

Trade receivables – gross

Accrued income

Accounts receivable – gross

Less: provision for impairment

Accounts receivable – net

Other receivables

Deposits held

Sales taxes receivable

Prepayments

Total trade and other receivables

31 December
2022
$’000

31 December
2021
$’000

27,898

59,550

87,448

(1,238)

86,210

100

426

938

2,406

90,080

28,072

51,290

79,362

(756)

78,606

30

454

1,268

2,199

82,557

Financial asset at fair value through profit and loss

5,600

–

Provision for receivables impairment, net

Opening balance

Utilised during the period

Increase/(decrease) during the period 

Closing balance

31 December
2022
$’000

31 December
2021
$’000

149

(19)

8

138

1,322

(36)

(1,137)

149

In accordance with IFRS9, the Group reviews the amount of credit loss associated with its trade receivables based on forward 
looking estimates that take into account and forecast credit conditions as opposed to relaying on past default rates. The Group 
has applied the Simplified Approach, applying a provision matrix based on the number of days past due to measure lifetime 
expected credit losses and after taking into account customer sectors with different credit risk profiles and current and forecast 
trading conditions. 

122

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

18. Cash and cash equivalents and restricted cash

Cash and cash equivalents – unrestricted cash

Cash and cash equivalents – restricted cash

31 December
2022
$’000

31 December
2021
$’000

99,551

16,962

116,513

56,651

5,789

62,440

The restricted cash primarily includes segregated client funds and other client money received but not yet paid to merchants (in 
transit) for Boku’s licenced entities, cash held in the form of letter of credit to secure a lease agreement for the Company’s San 
Francisco office and a certificate of deposit held at a financial institution to collateralise Company credit cards.

19. Lease liabilities 

The table below shows a reconciliation for discounted lease liabilities (balance sheet amounts):

Property (office leases)

IT Equipment 

Lease liabilities 

1 Jan 2021

Additions

Interest expense

Payments to lease creditors

Exchange adjustment

Lease liabilities as at 31 Dec 2021

Additions

Interest expense

Payments to lease creditors 

Exchange adjustment

Lease liabilities as at 31 Dec 2022

The maturity analysis for lease liabilities is presented below:

Lease liabilities – Maturity analysis 
(contractual undiscounted cash flows) – $'000 (USD)

Less than one year

One to five years

More than five years

Total undiscounted lease liabilities as at 31 December

There are no leases with a term of more than 5 years

2,914 

3,423

227

(1,227)            

(504)

4,833

129

235

(1,476)

(172)

3,549

 264 

430

8

(702)

–

–

315

–

(315)

–

2022

1,427

2,407

–

3,834

Total

3,178 

3,853

235

 (1,929)

(504)

4,833

444

235

(1,791)

(172)

3,549

2021

1,477

3,868

–

5,345

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

123

Notes to the Consolidated Financial Statements

19. Lease liabilities (continued)

Lease liabilities included in the statement of financial position  
at 31 December – $’000 (USD)

Current

Non-current

Amounts recognised in profit or loss – $'000 (USD)

Interest on lease liabilities

Variable lease payment not included in the measurement of lease payments

Expenses related to short term leases

Expenses related to leases of low-value assets, excluding short-term leases of low-value assets

2022

1,277

2,272

2022

235

–

238

–

2021

1,335

3,498

2021

235

–

26

14

Depreciation of right-of-use assets (Note 14)

1,637

1,879

The amounts recognised in the Consolidated Statement of Cashflows are presented below:

Amounts recognised in the statement of cashflows – $'000 (USD)

Payment of principal

Payment of interest 

Total cash outflows

2022

1,556

235

1,791

2021

1,694

235

1,929

124

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
 
 
 
20. Trade and other payables

Current

Trade payables

Accruals

Total financial liabilities classified as financial liabilities

measured at amortised cost

Other taxes and social security costs

Accrued tax on issued stock options

Deferred revenue

Total

Non-current

Accrued taxes on issued stock options 

Total

The carrying values of trade and other payables and accruals approximate to fair values.

21. Loans and borrowings

Current

Bank loans and overdrafts (secured)

Lease liabilities 

Total

Non-current

Bank loans

Lease liabilities

Total

31 December
2022
$’000

31 December
2021
$’000

118,829

35,550

154,379

1,024

860

–

94,152

23,375

117,527

788

1,022

304

156,263

119,641

1,194

1,194

1,700

1,700

31 December
2022
$’000

31 December
2021
$’000

–

1,277

1,277

–

2,272

2,272

1,125

1,335

2,460

6,688

3,498

10,186

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

125

Notes to the Consolidated Financial Statements

21. Loans and borrowings (continued)

The terms and the debt repayment schedule of the Group's loan and borrowings are as follows:

On 26 June 2020 the Group entered into a loan agreement with its bankers for $20.0 million to part finance the acquisition of 
Fortumo Holdings Inc, and its subsidiaries on 1 July 2020. The loan was structured as a $10.0 million term loan repayable in 4 
years and $10.0 million revolving facility. Borrowing costs of $500,000 were incurred and are amortised over the life of the loan.

The Identity division was sold to Twilio on 28 February 2022. The outstanding term loan with Citibank of $8.125 million was repaid 
in full from the deal consideration, as part of the closing conditions, on 28 February 2022. As at 31 December 2022 the Group 
has no bank loans, however, the Group retains the $10,000,000 revolving credit facility (RCF) which is currently not drawn upon. 
This revolving credit facility expires on 1 July 2024.

The balance of current lease liabilities at period end was $1,276,728 (31 December 2021: $1,334,725) and non-current liabilities 
$2,272,065 (31 December 2021: $3,498,493) and relate to server leases and office leases.

Reconciliation of liabilities arising from financing activities 

2021

Cash flows

Non-cash changes ($‘000)

2022

Short-term borrowings

Long-term borrowings

Short-term lease liabilities

Long-term lease liabilities

 $‘000

(1,125)

(7,000)

(1,791)

$‘000

1,125

6,688

1,335

3,498

Total liabilities from financial activities

12,646

(9,916)

312

1Includes interest and new leases

Reconciliation of liabilities arising from financing activities 

Borrowing 
costs 
expensed in 
the year 

Foreign 
Exchange 
Movement

Lease 
Liabilities 
(IFRS 16)1 

(129)

(43)

(172)

1,862

(1,183)

679

2020

Cash flows

Non-cash changes ($‘000)

2021

Borrowing 
costs 
expensed in 
the year 

Foreign 
Exchange 
Movement

Lease 
Liabilities 
(IFRS 16)1 

Short-term borrowings

Long-term borrowings

Short-term lease liabilities

Long-term lease liabilities

$‘000

 $‘000

1,438

(313)

10,813

(4,250)

1,436

1,742 

(1,929)

–

Total liabilities from financial activities

15,429

(6,492)

125

1Includes interest and new leases

(10)

(40)

(50)

1,838

1,796

3,634

 $’000

–

–

1,277

2,272

3,549

 $’000

1,125

6,688

1,335

3,498

12,646

–

312

–

–

–

125

–

–

126

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
 
 
 
 
 
22. Share capital

The Company’s issued share capital is summarised in the table below:

31 December
2022

31 December
2021

Number of shares 
issued and fully paid

Number of shares 
issued and fully paid

‘000

$’000

‘000

$’000

295,876

3,394

–

299,270

29

–

–

29

287,566

6,751

1,559

295,876

29

–

–

29

Common shares of $0.0001 each

Opening balance

Exercise of options and RSUs 

Shares issued to Fortumo Shareholders

Closing balance

Common Shares

At December 31, 2022, the Company had 299,270,021 (2021: 295,876,395) common shares issued and fully paid. The 
Company has only one class of shares with par value of $0.0001 each. The authorised share capital is 500,000,000 shares. The 
company holds 1,500,000 shares in treasury purchased for $1,835 thousands.

Consideration paid/received for the purchase/sale of treasury shares is recognised directly in equity. The cost of treasury shares 
held is presented as a separate reserve (the "treasury share reserve"). Any excess of the consideration received on the sale of 
treasury shares over the weighted average cost of the shares sold is credited to retained earnings. 

23. Reserves

The share premium disclosed in the consolidated statement of financial position represents the difference between the issue price 
and nominal value of the shares issued by the Company. It includes all stock options expenses reserves.

Retained losses are the cumulative net profits / (losses) in the consolidated income statement. 

Foreign exchange reserve stores the foreign exchange translation gains and losses on the translation of the financial statements 
from the functional to the presentation currency. 

Consideration paid/received for the purchase/sale of treasury shares is recognised directly in equity. The cost of treasury shares 
held is presented as a separate reserve (the "treasury share reserve"). Any excess of the consideration received on the sale of 
treasury shares over the weighted average cost of the shares sold is credited to equity. 

Movements on these reserves are set out in the consolidated statement of changes in equity.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

127

Notes to the Consolidated Financial Statements

24. Share-based payment

The Group operates the following equity-settled share-based remuneration schemes for employees, directors and non-
employees:

1.  2009 equity incentive plan (2009 Plan) for the granting of stock options, restricted stock awards (RSA) and restricted stock 

units (RSU). No options were available to be issued under this plan as at 31 December 2022 or 2021. There are 3,771 options 
vested but not exercised under this plan as at 31 December 2022.

2.  2017 Equity Incentive Plan (new plan started on the 7 November 2017) for the granting of stock options and restricted stock 
units (RSUs). The Group reserved an initial ten million shares of common stock for issue under the plan. The activity under 
this plan is presented separately from the rest of the plans as explained below. There are 837 options (2021: 969) and 10,069 
(2021: 10,454) RSUs outstanding as at 31 December 2022.

2009 Equity Incentive Plan

The options activity under the 2009 Plan (including RSUs) are as follows:

Available 2009 
Plan

2009 Plan (Options)

2009 Plan (RSUs)

Total

Number of options Number of options

WAEP1

Number of RSUs

Number of options

At 1 January 2021

Exercised

Cancelled

At 31 December 2021

Exercised

Cancelled

At 31 December 2022

‘000

–

–

–

–

–

–

–

1WAEP – weighted average exercise price

*RSUs are always granted at zero exercise price

‘000

8,306

(3,509)

(61)

4,736

(965)

–

3,771

$0.327

$0.341

$0.283

$0.340

$0.342

–

$0.340

‘000 

–

–

–

–

–

–

–

‘000

8,306

(3,509)

(61)

4,736

(965)

–

3,771

A summary of other information related to the options granted under this plan is presented in the table below:

2009 Plan 

Outstanding options at reporting end date:

    – total number of options 

    – weighted average remaining contractual life (years)

Vested and exercisable (‘000):

    – weighted average exercise price 

Weighted average share price exercised during the period (excluding RSUs)

Share-based payment expense for the period (‘000)

December  
2022

December 
2021

3,771

2.49

3,771

$0.44

$0.34

–

4,846

3.75

4,846

$0.416

$0.34

$2

128

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
 
2009 Plan

Option pricing model used

Weighted average share price at grant date (dollar)

Exercise price (options only)

Weighted average contractual life (years)1

Weighted expected volatility2

Expected dividend growth rate

Weighted average Risk-free interest rate3

December 2017

Black-Scholes

$0.370

$0.370

5.82(E*+ NE*)

45% (E*+ NE*)

0%

1.9% (E*+ NE*)

1Weighted average contractual life represents the period of time options are expected to be outstanding and is estimated considering vesting terms and 
employees’ historical exercise and post-vesting employment termination behaviour.

2Expected volatility is based on historical volatilities of public companies operating in the Company’s industry.

³The risk-free rate is based on the U.S. Treasury yield curve in effect at the time of grant.
*E – employees; NE – non-employees

The fair value of each option (excluding RSUs) has been estimated on the date of grant using the Black-Scholes option pricing 
model with the following assumptions: expected terms ranging from 4.99 to 6.89 years; risk-free interest rates ranging from 
0.73% to 3.05%; expected volatility of 58%; and no dividends during the expected term (2017: expected terms ranging from 5.04 
to 6.01 years; risk-free interest rates ranging from 1.87% to 1.92%; volatility of 45%; and no dividends during the expected term). 

2017 Equity Incentive Plan

Options were granted under the 2017 Equity Incentive Plan only in January 2018. Since then, only RSUs have been granted 
under the plan. The options granted under this plan vest over 3 years and contain a one-year cliff. Therefore, 25% of the options 
vest at the end of year one and from year two a graded quarterly vesting takes place, where each instalment of vesting is treated 
as a separate stock option grant. 

RSUs under the 2017 Plan may be outstanding for periods of up to three years following the grant date. Outstanding RSU grants 
generally vest over three years in three equal portions or one third after two years and two thirds in the third year anniversary from 
the grant date. Options under the 2017 Plan may be outstanding for periods of up to ten years from the grant date.

Performance-based restricted stock units (RSUs)

Performance-based RSUs vest on the completion of a specified service period and the achievement of certain performance 
targets, which may include individual performance measures as well as Company measures, and are converted into common 
stock upon vesting.

Share based payments expense for RSUs is based on the fair value of the shares underlying the awards on the grant date 
and reflects the estimated probability that the performance and service conditions will be met; specifically, where the restricted 
stock units are nil-cost awards with a non-market performance condition, so they are valued at the share price as at the day 
of grant. The share based payments expense is adjusted in future periods for subsequent changes in the expected outcome 
of the performance related conditions until the vesting date. Performance-based RSUs vest after three years of issue, in one 
vesting event, if the performance conditions are met, however these may also vest at the discretion of the board in the event that 
underlying performance conditions are not met.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

129

 
Notes to the Consolidated Financial Statements

24. Share-based payment (continued)

The options activity under the 2017 Plan (including options and RSU) are as follows:

At 1 January 2021

Authorised

Granted

Exercised

Cancelled

At 31 December 2021

Authorised

Granted

Exercised

Cancelled

At 31 December 2022

Available 

Options

WAEP1

RSUs

  WAEP1

‘000

27,717

12,312

(5,739)

–

938

35,228

12,565

(3,914)

‘000

1,112

–

–

(107)

(36)

969

–

–

–

(132)

2,216

46,095

837

$1.205

–

–

$1.205

$1.205

$1.205

–

–

$1.205

$1.205

$1.205

‘000

8,961

–

5,739

(3,135)

(902)

10,663

–

3,914

(2,292)

(2,216)

10,069

–

–

–

–

–

–

–

–

–

–

–

Total 

‘000

10,073

–

5,739

(3,242)

(938)

11,632

–

3,914

(2,424)

(2,216)

10,906

1RSUs are issue with a zero exercise price and therefore the WAEP is Nil.

A summary of other information related to the options and RSUs granted under this plan is presented in the table below:

2017 Plan 

Outstanding options at reporting end date:

    – total number of options (excluding RSUs) (‘000)

    – weighted average remaining contractual life (years)

    – total number of RSUs

Vested and exercisable (‘000):

    – weighted average exercise price 

    – weighted average remaining contractual life

Weighted average fair value of options granted during the 
period (excluding RSU)

Vested and exercisable – Options

Share-based payment expense for the period (‘000)

December  
2022

December 
2021

837

5.0

969

6.0

10,069

10,454

$1.205

5.0

$0.44

     837

$5,165

$1.205

6.0

$0.44

     924

$6,412

130

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

The following information is relevant in the determination of the fair value of options (excluding RSU’s) granted during the period. 
Only RSUs were granted in 2021 and 2022. 

2017 Plan

Option pricing model used

Weighted average share price at grant date (dollar)

Exercise price (options only)

Weighted average contractual life (years)1

Weighted expected volatility2

Expected dividend growth rate

Weighted average Risk-free interest rate3

December 2018

Black-Scholes

$1.205

$1.205

9.05 years

32.66% 

0%

2.49% 

1Weighted average contractual life represents the period of time options are expected to be outstanding and is estimated considering vesting terms and employees’ 
historical exercise and post-vesting employment termination behaviour.

2Expected volatility is based on historical volatilities of public companies operating in the Company’s industry.  

3The risk-free rate is based on the U.S. Treasury yield curve in effect at the time of grant.

Reconciliation of share-based payment expense

2009 Plan

Options

2017 Plan

Options

RSU’s

Total share-based expense (excluding national insurance)

National insurance (reversal)/accrued

National insurance paid in the year (see Note 4)

Total share-based payment charge

*Restated due to discontinued operations

December 2022 
$’000

December 2021 
$’000

–

–

5,553

5,553

(639)

251

5,165

2

25

5,048

5,075

1,117

222

6,414

In 2021, a board resolution was passed to amend the 2018, 2019 and 2020 GMC LTIP RSU Grants. The vesting condition target 
has changed to be measured as an average Adjusted EBITDA over 3 years (previously a performance target of an Adjusted 
EBITDA per share amount). No further changes to the vesting condition targets were made in 2022 and the target Adjusted 
EBITDA for 2022 has been met.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

131

Notes to the Consolidated Financial Statements

25. Warrants for ordinary shares

Danal Inc warrants

A five year warrant to purchase 1,634,699 Boku shares at an exercise price of $1.8352 USD per share, exercisable at any 
time during the 5-year term was issued as part of the Danal acquisition, on 1 January 2019. This warrant was valued using the 
Binomial Lattice Model using the following inputs:

a) Term: 5 years

b) Starting share price: $0.8982 USD

c) Expected Annual Volatility: Used 5-year comparable companies equity volatilities from Capital IQ (26.6%)

d) Risk Free Rate: 5-year US risk-free rate (2.51%)

e) Strike Price: $1.8352 USD

Using the inputs above the warrant was valued at $94,606 USD and accounted as part of the purchase consideration as an 
equity instrument and credited to the share premium account.

Amazon warrants

As part of the commercial agreement entered into by Boku and Amazon on 16 September 2022, Boku issued Warrants allowing 
Amazon to subscribe for up to a total of 11,215,142 shares of Boku’s common stock, representing up to 3.75% of Boku’s 
existing issued share capital. The vesting conditions are as follows:

•  0.25% of the maximum 3.75% of Boku’s existing share capital (i.e. 747,676 shares) vested on signing of the agreement on 16 

September 2022; and

•  Up to 3.5% of the maximum 3.75% of Boku’s existing share capital may vest over a 7-year period in increments of 0.07%, for 
each $1 million of Amazon expenditure (“Qualifying Revenue”) up to a total of $50m, whereby all Warrants will have vested, in 
respect of payment processing services. 

The exercise term is 10 years from 16 September 2022 to 15 September 2032 (the “Expiry Date”). The Warrants have an exercise 
price of 81.20p per share, which was the 30-trading day volume-weighted average price of Boku’s common stock immediately 
prior to issuing the initial Warrants. 

The Warrants may be exercised in whole or in part at any time up to the Expiry Date.

Amazon is permitted to transfer the vested Warrants to any person except to Boku’s competitors. The exercise consideration may 
be in the form of either:

•  Cash exercise (i.e., exercise price payable in cash); or

•  Cashless exercise (i.e., reduction in the number of Warrants obtainable, either in full, or partially alongside a partial cash 

exercise).

These warrants were valued using a combination of Black-Scholes Model and Binomial Model. The Monte Carlo simulation was 
used to simulate the qualifying revenue which is used to determine the possible timing of a vesting event and the amount of 
warrants vested and to simulate the share price. The Black-Scholes model was used to determine the fair value for the warrants 
(payoff of the warrant).

132

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

The summary of the valuation results and inputs on 16 September 2022 (issue date) and at 31 December 2022 is presented 
below.

Valuation results and inputs  

Valuation date

Warrants expiry date 

Number of years to expiry

Time step

Spot price (£)

Exercise price (£)

Risk-free rate (NACC)

WACC

Dividend yield

Revenue volatility 

Equity volatility

Fair value of the warrants (£)

Fair value of the warrants ($)

Fair value per warrant (£)

Fair value per warrant ($)

16 September 2022

31 December 2022

16 September 2032

16 September 2032

10

Monthly

0.7700

0.8120

3.39%

15%

0%

30%

40%

1,526,709

1,755,640

0.302

0.347

<10

Monthly

1.395

0.8120

3.81%

15.5%

0%

30%

40%

4,317,487

5,206,112

0.865

1.043

The following inputs and assumptions have been used in the valuation:

i) Dividend yield

For both models a nil dividend yield was assumed. In the event of dividends being paid, the warrant agreement states that 
Amazon should be made whole and compensated via a mechanism that adjusts the number of shares per warrant.

ii) Time-step

The vesting condition is based on the accumulated qualifying revenue as part of the commercial agreement. As such, possible 
scenarios were modelled for qualifying revenue using monthly time steps. This in line with the expectation that management 
accounts and reporting pack is prepared on a monthly basis. The share price simulation also follows a monthly time step for 
consistency.

iii) Share price

The quoted closing price of Boku’s shares as at the valuation date (£0.77 as at 16 September 2022 and £1.395 as at 31 
December 2022) was used as an input into the valuation.

iv) Risk free rate

The US Government bond yield has been used as a proxy for the risk-free rate. The spot yields as at the valuation date for all 
tenors up to a 10-year period expiry date were converted to Nominal Annual Compounded Continuously (“NACC”) spot rates as 
required by the Black-Scholes model (“BSM”) and Binomian model (“BM”). A set of forward rates were also calculated as inputs 
for the BSM payoff calculations which are forward-starting options, based on the spot NACC risk free rates.

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

133

 
Notes to the Consolidated Financial Statements

25. Warrants for ordinary shares (continued)

v) Exercise period and price

As per the Warrant Agreement, the exercise term is 10 years from 16 September 2022. The Warrants are exercisable at £0.8120, 
which was the 30-trading day volume-weighted average price of Boku’s Common Stock immediately prior to issuing the Warrants. 

vi) Simulated share price and simulated revenue

As the payoff of the warrant depends on two random variables, share price and initial estimated revenue. Both have been 
estimated using the Binomial method and the risk free growth rate used was the WACC rate. This is so that the resulting 
simulation can be used to derive a meaningful number of warrants vesting in each period, in line with the agreed terms. The 
WACC analysis takes into consideration historical company information as well as market observable data and was calculated to 
be 15% as at 16 September 2022.

vii) Equity volatility and revenue volatility

The annualised equity volatility of 40% was estimated by using Boku’s historical volatility given its observable trading history. The 
annualised revenue volatility of 30% was estimated using Boku’s historical revenue from Q3 2016 to Q3 2022.

The warrants were valued at 31 December 2022 using the same methodology.

A sensitivity analysis was performed using the low and high ranges for revenue volatility and equity volatility and it was determined 
that these are not materially different from the mid-points used and presented in the table below. 

Valuation Results

Indicative FV

Valuation date

Warrant expiry date

No. of years to expiry

Spot Price (£)

Exercise price (£)

Risk-free rate (NACC)

Dividend yield

Revenue Volatility

Equity Volatility

FV of the Warrants, £

FV of the Warrants, $

FV per Warrant, £

FV per Warrant, $

Mid-point

31/12/2022

16/09/2032

9.71

1.395

0.812

3.81%

0%

30%

40%

4,317,487

5,206,112

0.865

1.043

Low

31/12/2022

16/09/2032

9.71

1.395

0.812

3.81%

0%

25%

35%

4,113,511

4,960,154

0.824

0.994

High

31/12/2022

16/09/2032

9.71

1.395

0.812

3.81%

0%

35%

45%

4,534,414

5,467,687

0.909

1.096

A significant increase in volatility in isolation would result in a significant change in fair value. A significant change to the timing 
and value of forecast Amazon revenue would change the vesting dates and the number of warrants that vest and significantly 
change fair value as a result. If equity volatility and revenue volatility were both to decrease by 5% to 35% and 25% respectively, 
the total fair value of warrants would decrease to $4,960,154, representing a decrease in fair value of $245,958. If equity volatility 
and revenue volatility were both to increase by 5% to 45% and 35% respectively, the total fair value of warrants would increase to 
$5,467,687, representing an increase in fair value of $261,576. 

134

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

 
 
 
26. Dividends

No dividends were declared or paid in any of the periods.

27. Cash generated from operations

Profit after tax

Add back:

Tax credit

Amortisation of intangible assets

Depreciation of property, plant and equipment

Gain on discontinued operations after tax

Loss on disposal of property, plant and equipment

Loss on disposal of intangible assets

Finance income

Finance expense (includes interest on lease liabilities)

Foreign exchange loss (unrealised)

Employer taxes on stock option and restricted stock units (accrual) charge

Fair value adjustment on warrants valuation

Amortisation of warrant asset

Impairment of intangible asset

Share based payment expense

Cash from operations before working capital changes

(Increase)/Decrease in trade and other receivables

Increase /(Decrease) in trade and other payables

Cash generated from operations

Year ended
31 December
2022

$’000

 28,904

(237)

3,868

2,032

(26,614)

6

         22

(201)

675

4,407

(639)

3,470

25

1,264

5,045

22,027

(12,328)

40,267

49,966

Year ended
31 December
2021

$’000

 6,269

(1,882)

5,232

2,255

–

5

–

(22)

770

743

423

–

–

–

5,684

19,477

8,748

(15,863)

12,362

Stock code: BOKU

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

135

Notes to the Consolidated Financial Statements

27. Cash generated from operations (continued)

The share based payment expense has been split between the charge using the Black Scholes method for the period ($5,553 
thousand) and the change in the accrual for employer taxes on stock option and restricted stock units (-$639 thousand). The total 
share based payment expense in the Consolidated Statement of Comprehensive Income includes $251 thousand employer taxes 
paid via payroll to tax authorities.

The impairment of intangible assets relates to the full impairment of the Fortumo domain name which was discontinued in the 
period.

The increase in receivables includes a $5,600,000 contingent financial asset receivable in 2023 being the balance due on the 
disposal of the group’s Identity business.

The foreign exchange loss relates to the unrealised foreign exchange only.

28. Related party transactions

In 2022, the Group was remitted $132,800,653 in net payments from 3 suppliers who are shareholders of the Company (2021: 
$123,776,087 – from five suppliers). At 31 December 2022, the Company had receivables of $13,594,020 (2021: $15,767,393) 
due from these companies.

29. Ultimate controlling party

There is no ultimate controlling party of the Company.

30. Contingent liabilities

In the normal course of business, the Group may receive inquiries or become involved in legal disputes regarding possible patent 
infringements. In the opinion of management, any potential liabilities resulting from such claims, if any, would not have a material 
adverse effect on the Group’s consolidated statement of financial position or results of operations.

From time to time, in its normal course of business, the Group may indemnify other parties, with whom it enters into contractual 
relationships, including customers, aggregators, MNOs, lessors and parties to other transactions with the Group. The Company 
has also indemnified its directors and executive officers, to the extent legally permissible, against all liabilities reasonably incurred 
in connection with any action in which such individual may be involved by reason of such individual being or having been a 
director or executive officer. The Group believes the estimated fair value of any obligation from these indemnification agreements 
is minimal; therefore, this consolidated financial information do not include a liability for any potential obligations at 31 December 
2022 and 2021.

31. Post balance sheet events

Between 1 January 2023 and the date of this report, the Company purchased a further 1,687,581 Common Stock of Boku Inc on 
the open market at an aggregate cost (exclusive of broker commission) of £2,504,564.03 and an average cost of £1.48 per share.

As at the date of this report, the Company has purchased a total of 3,187,581 Common Stock of Boku Inc on the open market at 
an aggregate cost (exclusive of broker commission) of £4,061,314.03 and an average cost of £1.27 per share.

On 10 March 2023 the US arm of one of Boku’s banking partners Silicon Valley Bank (“SVB”) was placed under receivership with 
the Federal Deposit Insurance Corp (“FDIC”) in the US and there were concerns over the financial stability of the separate UK 
operations, SVB UK. Ultimately SVB’s deposits were maintained following government support in the US and the acquisition of 
SVB UK by HSBC in the UK. SVB was not a material banking partner of Boku and no merchant funds were held with SVB. At 
the time of the receivership, total deposits with SVB across the Group were less than $2 million which was less than 2% of the 
Group’s $116.5 million cash balances as at 31 December 2022. The funds held with SVB were all Boku’s own cash. Boku has no 
bank debt and the events had no impact on the Group’s ordinary operations.

136

Boku, Inc. Annual Report and Accounts for the year ended 31 December 2022

www.boku.com

Boku, Inc.
Stock Code: BOKU