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Brewin Dolphin Holdings plc

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FY2020 Annual Report · Brewin Dolphin Holdings plc
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Agility & Resilience 

Annual Report & Accounts 2020

 
 
 
 
 
 
 
 
Contents

Strategic Report
About Us
2
Chairman’s Statement
6
Our Market
10
Business Model
12
S172 Statement
14
Chief Executive Officer’s Review
18
Our Strategy
22
Key Performance Indicators
24
Financial Review
28
Environmental, Social and Governance
34
Our People and Culture
38
Corporate Social Responsibility
40
Principal Risks
44
Non-Financial Information Statement
50

Board of Directors
Corporate Governance Report
Executive Committee Report
Nomination Committee Report
Risk Committee Report
Audit Committee Report
Directors’ Remuneration Report

Governance
54
56
68
70
72
74
79
100 Directors’ Report
103 Statement of Directors’ Responsibility
104 Independent Auditor’s Report

Financial Statements
112 Consolidated Financial Statements
123 Notes to the Financial Statements

Other Information
180 Five Year Record
181 Appendix – Calculation of Key 
Performance Indicators
182 Shareholder Information
183 Glossary
184 Offices

Highlights

Total income

£361.4m

2019: £339.1m

Adjusted1 profit before tax

£78.2m 

2019: £75.0m 

Discretionary funds

£41.2bn

2019: £40.1bn

Statutory profit before tax 

£62.1m

2019: £62.6m

Adjusted1 profit before tax margin

Statutory profit before tax margin

21.6%

2019: 22.1%

17.2%

2019: 18.5%

Adjusted1 earnings per share – diluted2 

Statutory earnings per share – diluted2 

20.4p

2019: 20.5p

Dividend payout ratio

70%

2019: 80.0% 

15.9p

2019: 16.6p

Full year dividend

14.3p

2019: 16.4p

1.  Adjusted items are amortisation of client relationships and brand, defined benefit pension scheme past service 

costs, acquisition costs, incentivisation awards, onerous contracts and other gains and losses. See explanation  
of adjusted performance measures on page 29.

2.  See note 12 to the Financial Statements.

Our vision
To become the UK and Ireland’s 
leading provider of personalised 
wealth and investment management 
services, delivering a compelling client 
proposition, rewarding careers and 
sustainable shareholder returns

aintain a c u lt u
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Underpinned by

Our people  
and culture
Read more on  
pages 38 and 39

Our technology
Read more about how we 
are building a platform  
for growth on  
pages 20 and 21 

Effective risk 
management
Read more about our 
Principal Risks on  
pages 44 to 48

www.brewin.co.uk  

Brewin Dolphin

1

 
 
 
 
 
About Us

Helping create long-lasting  
financial peace of mind

When times are uncertain, trusted advice is particularly important.  
Our Group has been built on serving the interests of our clients and navigating 
them through times of change; today, that focus remains as relevant as ever.

Our services

We provide a range of expert services to  
help our clients shape their financial futures,  
by protecting, growing and managing their money. 
Whether they have complex financial affairs that 
need bespoke wealth management, or more 
straightforward needs that would be better served 
with a non-advised self-investment platform,  
we can provide a service that is right for them.

Our relationships

We recognise the importance of long-term 
relationships. We have a network of 34 offices  
in the United Kingdom, Ireland and Jersey, 
enabling us to be closer to our clients. It means 
we can combine the best of local understanding 
with national scale and perspective. 

Our history

We can trace our heritage back to 1762.  
Originally a provider of stockbroking services, 
since then we have grown to become one of the 
leading wealth managers in the UK and Ireland. 
We are listed on the London Stock Exchange  
and are members of the FTSE 250. 

Our evolution 

We continue to develop our services to meet  
the differing needs of a broader range of people, 
and to identify new distribution opportunities so 
we can reach them. We are building from the 
knowledge we have gained working closely with 
clients over many years, to enhance our services 
and make them more compelling and convenient. 
That includes using digital technology where  
it augments the client experience, but not at the 
expense of the human relationships our business 
is built on. 

Over 
250
years’  
experience

2,152
employees

34
offices

2

Brewin Dolphin 

Annual Report and Accounts 2020

Our business  
at a glance

We hold £47.6 billion on behalf of our clients. We provide our services directly,  
or indirectly through an intermediary such as an IFA, enabling people to access  
our expertise in a way that works for them.

Indirect 

Intermediaries
£14.5bn

Direct 

Private clients
£28.0bn

Charities 
and corporates1
£5.1bn

 Services:

Services:

Managed Portfolio Service (‘MPS’)
Designed and managed  
investment portfolios

Voyager fund range
Designed and managed  
investment funds

Discretionary  
fund management (‘DFM’)
Bespoke investment management

Powered by
Licensed investment expertise  
for intermediary businesses 

Brewin Portfolio Service (‘BPS’)
Non-advised digital investment platform

WealthPilot 
A simplified financial planning  
and investment management service

Wealth management2 
Bespoke financial planning  
and investment management

1762 
Advice-led wealth management  
for complex needs 

Other 
Expert witness report service 
Advisory  
Execution only3

1.  Investment management. 
2.  Each service available separately. 
3.  Only provided for existing clients and Brewin Dolphin Wealth Management Limited clients.

www.brewin.co.uk  

Brewin Dolphin

3

Strategic ReportGovernanceFinancial StatementsOther Information  
Agility & Resilience
Strategic  
Report

Brewin Dolphin delivered a resilient 
set of results this year, despite the 
challenges the COVID-19 pandemic 
imposed on its business.”

Simon Miller
Chairman

4

Brewin Dolphin 

Annual Report and Accounts 2020

www.brewin.co.uk  

Brewin Dolphin

5

Strategic ReportGovernanceFinancial StatementsOther InformationChairman’s Statement

Agility & Resilience:  
Strong values in di∞cult times

(2019 final: 12.0p per share; total dividend for the 2019 year 
16.4p per share). This represents a payout ratio of 70%  
of adjusted diluted earnings per share and is in line with our 
dividend policy. 

Values-based decision making

A unique culture lies at the heart of the Brewin Dolphin business. 
It influences how we behave, the way people are treated, 
decisions are made and how we plan for the future. It guides the 
way we deal with our clients, our shareholders, our suppliers and 
the communities in which we live and work. It encourages 
openness, fairness, integrity and care.

Our actions were reflected in the results of the annual “Your 
Future, Your Say” employee survey, increasing our engagement 
score to 90%, up from 87% last year. Our score is 13 points 
above the financial services benchmark. I am particularly proud 
that 89% of respondees say senior leaders provide a clear vision 
of the overall direction of Brewin Dolphin, 25 points above the 
financial services benchmark.

The Board initiated an Environmental, Social and Governance 
(‘ESG’) review at the start of the year to address how the 
business responds to ESG related matters at the corporate  
level and what responsible investments we can offer clients.  
The formation of a Sustainability team this year will improve our 
focus and initiatives in this area. (Refer to the ESG section on 
page 34 for further information) 

The close connection between Brewin Dolphin and the 
communities in which it operates is an important demonstration  
of how the business approaches its wider responsibilities.  
This year in particular has seen a notable increase in the level  
of activity undertaken across a range of community-focused 
areas. Further information on our volunteering, fundraising and 
payroll giving can be found on page 40 in the Corporate Social 
Responsibility section. 

Leadership succession 

David Nicol stepped down as Chief Executive on 14 June 2020 
after seven years leading the business and remained with the 
Group for a transitionary period until 29 July 2020. He was an 
outstanding leader and a key contributor to Brewin Dolphin’s 
success. He demonstrated great professionalism, re-focused the 
Group’s strategy, improved the operational processes of the 
organisation and built a strong leadership team. 

Robin Beer stepped into the Chief Executive Officer role on  
15 June 2020, having joined Brewin in 2008 and the Executive 
Committee in 2016. He is the ideal person to continue the 
execution of our strategy, whilst sustaining and nurturing our 
well-established client-focused approach. 

Board composition

During the year Phillip Monks was appointed to the Board as  
a Non-Executive Director. He is currently the Chief Executive 
Officer of Aldermore Group PLC. His banking career spans more 
than three decades. Kath Cates has indicated that she will step 
down at the AGM. She has made a huge contribution to the 

Simon Miller
Chairman

Dear Shareholder

Brewin Dolphin delivered a resilient set of results this year,  
despite the challenges the COVID-19 pandemic imposed on its 
business. The Group responded with speed and professionalism,  
prioritising the health and safety of its employees and clients. 

A strong client-centric culture has been the driving force behind 
the Group’s resilience and flexibility. We were able to move to  
a remote operating model within days. Immediate attention was 
given to clients as financial advice was required more than ever. 

Performance

Total funds grew to £47.6 billion. Discretionary funds increased  
to £41.2 billion, with funds from acquisitions and positive net 
flows offset by negative investment performance in challenging 
markets. Strong total discretionary funds inflows were £2.8 billion 
(2019: £2.8 billion) with net flows of £0.9 billion representing an 
annualised growth rate of 2.2%. The Financial Review contains 
further information about this year’s performance on pages 28  
to 33.

Dividend 

The Board recognises the importance of dividends to shareholders 
and the benefit of providing sustainable shareholder returns. 

The Group has an established dividend policy to grow dividends 
in line with adjusted earnings, with a target payout ratio of 
between 60% to 80% of annual adjusted diluted earnings per 
share (see page 29 for an explanation of adjusted measures).  
The payout range has been adopted to provide sufficient flexibility 
for the Board to remunerate shareholders for their investment 
whilst recognising that there may be a requirement, at times,  
to retain capital within the Group. 

The Board has taken a balanced view on rewarding shareholders 
in what has been a strong performance by the Group in the year, 
against a challenging backdrop. The Board recognises that  
it needs to invest in the business for the future to remain relevant 
for its clients in a fast changing world, but also needs to remain 
prudent as we envisage some continuous headwinds into  
next year. As a result, the Board is proposing a final dividend  
of 9.9p per share bringing the total for 2020 to 14.3p per share 

6

Brewin Dolphin 

Annual Report and Accounts 2020

A strong client-centric culture  
has been the driving force behind  
the Group’s resilience and flexibility.”

Simon Miller
Chairman

Group both as a Non-Executive Director and as Chairman of the 
Risk Committee. Simonetta Rigo resigned on 13 November 2020 
in order to take up an executive role. Charlie Ferry, who is 
Managing Director of Wealth and Investment, will join the Board 
after the AGM in 2021, subject to regulatory approval.

The events have also driven unprecedented volatility, measured 
by the VIX index, which at its peak was 82.7, a level not seen 
since the global financial crisis of 2008. There continues to be 
further economic uncertainty as we enter a second lockdown 
which will weigh on economic recovery. 

After almost 15 years on the Board, with the last eight years as 
Chairman, it is the right time for me to retire. The Board initiated  
a process during the calendar year 2020 for the appointment of  
a successor led by Ian Dewar, Senior Independent Non-Executive 
Director. The search was successful and I am pleased to 
announce the appointment of Toby Strauss, who, subject to his 
election at our 2021 AGM, will succeed me as Chairman of the 
Board with effect from close of business on 5 February 2021. 
Toby brings a wealth of experience from an extensive executive 
career in the UK financial services sector.

The Group’s results are impacted by the retention and flow  
of funds, which is a function of the consistency and quality of our 
offering. Demand for quality services in our industry remains high 
and the need for advice continues to increase. Our business is 
well placed to take market share and support clients through this 
changing landscape. Client satisfaction levels remain high and 
you will see from the results that we continue to retain and attract 
new business.

Annual General Meeting (AGM)

I am honoured to have fulfilled the role of Chairman for the last 
eight years and am proud of the Board, the Executive Committee 
and each and everyone who works for Brewin Dolphin. Brewin 
Dolphin is a strong and forward-looking Group with a vibrant 
culture and I am confident that its growing success will continue 
and gather pace.

This year’s AGM will be held on 5 February 2021, it will be 
broadcast via a webinar and we encourage shareholders  
to watch and listen to the proceedings. We endeavour to  
maintain a regular dialogue with our shareholders, large and 
small, and your views are always most welcome. Further details 
can be found in the Notice of AGM.

Looking forward to 2021

The market has been dominated by several external events,  
the UK general election in December 2019 combined with Brexit 
and the impact of the COVID-19 pandemic. This has contributed 
to significant market volatility and economic uncertainty.  
The FTSE 100 index rose to 6,815 in early March and by the  
end of that month had fallen to 4,994, a movement of 27%.  

Simon Miller
Chairman

24 November 2020

COVID-19 response

The COVID-19 pandemic highlighted what is already a unique  
culture at Brewin Dolphin and all decisions made during the 
crisis were values-based. We have supported our people 
throughout the crisis placing no one on furlough nor utilising  
the Government support scheme. 

Employees were kept up-to-date via various communication 
channels, and our human resources team worked hard to roll 
out various initiatives to support colleagues with their personal 
and financial wellbeing and change of working environment. 
These included:

stress management, working from home, educating and 
entertaining children, and staying connected. 

•  Sick leave entitlement has been doubled for those with under 

a year’s service.

Support for learning:

•  We continued our wide range of learning and development, 

moving it into ‘virtual classrooms’.

•  Specialist learning materials created to cover areas such  

as how to serve clients during the crisis. 

Employment: 

Communities: 

•  No employees have been furloughed or made redundant  

as a result of COVID-19. 

•  Volunteering days temporarily increased to five days per year. 
•  Donations to the National Emergencies Trust and the 

•  We have made an emergency interest-free loan available  

Community Foundation to Ireland. 

to lower paid employees.

•  Enhanced flexibility for employees who need to care for 

dependents including additional paid time off. 

Morale, wellbeing and connection: 

•  Launch of the ‘Brewin Dolphin Community Relief Fund’: 
£25,000 made available for employees to apply for £250 
donations for small local charities in their communities 
responding to the COVID-19 crisis. 

•  A full programme of wellbeing and morale  

communications was produced. Subjects included exercise, 

Read more on pages 66-67

www.brewin.co.uk  

Brewin Dolphin

7

Strategic ReportGovernanceFinancial StatementsOther InformationKarin Huebner 
London

Agility & Resilience: 

Delivering critical  
projects during lockdown 

The incorporation of any acquisition into a business is always complicated. The integration 
of our largest acquisition to date, Investec’s wealth management business in Ireland,  
was well underway when the pandemic hit. Karin Huebner led the project. 

To Dublin

The acquisition was announced in May 2019, and contracts were agreed in October 
2019. From that point the race was on to bring together the new clients and team from 
Investec Wealth with our existing Brewin Dolphin Ireland business.

This was no small task. From integrating client data and transferring their assets to  
our systems, to designing the people structure and defining the target operating model.

It was a project that touched every part of Brewin Dolphin – from HR to Marketing and 
Finance to Technology, as well as client-facing teams. I moved to Dublin for 10 months.  
It was a great experience and helped build really strong relationships with the teams there. 

With one month to go before go-live, lockdown hit – I left Dublin, thinking I would be back 
in three weeks. I still haven’t returned. Nonetheless, we were able to adapt to working 
remotely to complete the systems integration and to design training approaches that 
would work remotely. 

And then, one Saturday night, it was done. It wasn’t quite the same as if we had all been 
together, but we are all very proud of what we have achieved for our clients.

8

Brewin Dolphin 

Annual Report and Accounts 2020

Chris Powell
London

Agility & Resilience: 

Enabling our people to work 
remotely and effectively

Thanks to the Group’s work modernising our technology in previous years, we were able 
to switch to a remote working model overnight when lockdown was introduced, with only 
a few key functions needing to be performed in the office. Chris Powell leads the end 
user technology team, who helped all our colleagues adapt. 

Staying online 

My team is responsible for the technology equipment our people use on a day-to-day 
basis. Everybody in the business has a laptop and the technology to communicate and 
collaborate from anywhere. Having made the investment to modernise our technology 
over the past few years, it was a great relief to see everything working so well at a time 
when it really needed to. In the past, we have had an average of 200 users working 
remotely each day; during lockdown we had 10 times that.

We saw some interesting things too. People tended to be logged on to the system for 
longer each day, starting a bit earlier or finishing a bit later. You could really see the need 
for that extra flexibility, with increased need for home schooling or other caring needs.

We very quickly adjusted our technology operations to both optimise our infrastructure  
to cater for everyone working remotely, but also to accommodate the increase in contact 
to our IT support. This was mainly handling how-to queries, and we very quickly saw this 
drop back to normal volumes.

www.brewin.co.uk  

Brewin Dolphin

9

Strategic ReportGovernanceFinancial StatementsOther InformationOur Market

Market review 

Societal and  
economic factors

Technological  
innovation

Societal and economic trends continue  
to drive demand for financial advice.  
The Government’s long-term social 
policies continue to place less emphasis 
on state provision, and employers 
continue to withdraw from final salary 
pension schemes, making people more 
self-reliant in planning for their long-term 
needs. Coupled with this, longer life-
expectancy means that lifetime savings 
are required to last longer, thus increasing 
the need for robust savings and 
investment plans. And at the same time, 
whilst younger generations are impacted 
by rising living costs, the demand for 
well-planned inter-generational  
wealth transfer is becoming  
increasingly important.

Another critical factor driving demand  
for financial advice remains ongoing 
geopolitical uncertainty. The impact of  
the ongoing global pandemic as well as 
political events such as Brexit, continues 
to drive increased volatility in global 
markets, whilst more than a decade of 
low interest rates has created challenges 
for people seeking a low-risk means of 
maintaining and growing their capital.  
All these factors are increasing the need 
for individuals to have access to sound 
financial advice.

Our response 

Greater self-reliance has created the 
opportunity for Brewin Dolphin to help 
growing numbers of individuals via our 
advice-led, long-term relationship and 
needs-based propositions. We design 
tailored solutions based on in-depth 
knowledge and understanding of 
individual client needs. To help a growing 
number of individuals, we have developed 
new advice-focused propositions to cater 
for differing needs across society.  
Our 1762 proposition provides advice  
to those clients with the most complex 
financial planning needs, whilst our 
newly-launched WealthPilot proposition 
offers a hybrid of digital and human 
interaction to provide advice to those 
clients who have more simple financial 
planning needs, and traditionally might 
not have been able to access expert 
financial advice.

Across many industries, we are seeing the 
introduction of new technologies to deliver 
operational efficiencies, drive scalability 
and ultimately improve experiences for 
consumers. The ever-increasing 
popularity and convenience of leading 
online businesses is in turn heightening 
the expectations of consumers within the 
wealth management industry. Many now 
expect easy, omni-channel access to their 
portfolios and to advice and support. 
Increased digital interaction because  
of COVID-19 has further enforced these 
expectations and requirements. 

However, in addition to the need for 
technological innovation, we also believe 
that demand for human advice will 
continue to grow, and future success  
will rest upon an advice-focused, 
relationship-led, but digitally-enabled 
business model that combines the best  
of human with the best of digital.

Our response 

We have launched our new client 
management system this year and  
we expect our new core custody and 
settlement system to be delivered in 
2021. Both will provide operational 
efficiencies and rejuvenate our core 
technology, as well as providing better 
tools for our people. These are key 
components of the strategic investment 
that the Group continues to make  
in developing its services and  
client proposition.

The next phase of this investment  
is to build on this strong technology 
foundation, by ensuring that we continue 
to innovate at pace for the benefit of our 
clients. We have delivered a new front-end 
to our BPS service offering, which has 
dramatically improved user experience, 
and have launched our digital hybrid 
financial advice offering, WealthPilot. 
Furthermore, our focus also remains on 
the continuous improvement of our digital 
client experience including making more 
of our services accessible via multiple 
devices. These initiatives will help us to 
provide greater choice to our clients as  
to how and when they wish to engage 
with us, and with their own savings  
and investments.

Increasing demand  
for alternatives  
& ESG solutions

Consumer demand for ESG and 
responsible investing solutions has 
continued to increase both globally and  
in the UK over the past few years, and 
this trend is now becoming mainstream. 
A survey by the Investment Association 
reported that 38% of total UK assets 
under management are integrating ESG 
factors into their investment selection 
process (up from 26% in the previous 
year). In addition to this, the same report 
also highlights that one of the stand-out 
trends in client assets and asset allocation 
over the last decade has been a shift 
beyond mainstream asset classes, 
represented partly by greater allocations 
to alternatives.

Our response 

2020 has seen us launch a Group-wide 
review of our approach to ESG which has 
to date resulted in the creation of a formal 
internal Sustainability Forum and ESG 
Investment Forum within the organisation. 
We have introduced a new in-house 
Sustainability team as well as hiring an 
experienced new Head of Sustainability  
to help drive our ESG agenda. We have 
subsequently appointed BMO as a 
responsible engagement partner, who will 
engage with some of our clients largest 
holdings on ESG issues.

At the same time, in line with the shift 
beyond mainstream asset classes,  
we have also formed a strategic 
partnership with Kepler Partners to  
launch an Absolute Return themed 
investment solution.

10

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
Fragmented market  
and consolidation

The need to comply with increasing 
regulation, such as SMCR and MIFID II, 
means wealth management and 
Independent Financial Adviser (IFA) firms 
face significant cost and resource 
challenges in areas including information 
technology, compliance and operations. 
Increasing regulatory demands and the 
increased costs associated with this 
means many IFAs are looking to 
outsource investment management  
or are unable to continue operating whilst 
delivering attractive shareholder returns 
which in turn will mean the number  
of advisers will decline over the  
medium term as they retire and/or sell 
their businesses.

Our response 

Brewin Dolphin has the scale needed  
to absorb the cost of investment and to 
allocate resources appropriately, as well 
as the expertise to adapt efficiently to new 
regulation. Our scale allows us to act as  
a market consolidator where opportunities 
fit our culture and add accretive 
shareholder returns. This coupled with  
our advice-focused strategy means we 
are well placed to provide high quality 
financial advice in a market which is 
seeing increased demand but a fall in 
supply, whilst providing IFAs with high 
quality investment management solutions 
to allow them to spend their time on 
advising their clients.

Top 12 managers by assets  
under management1

St. James’s Place Wealth Management  

Funds 

£117.0bn

Barclays 

Cazenove Capital  

Tilney Smith & Williamson2  

UBS Wealth Management 

Brewin Dolphin 
Total FUM FY 2020 £47.6bn

Rathbone Brothers Plc.3 

Investec Wealth & Investment 

Canaccord Genuity Wealth Management 

JP Morgan Private Bank4 

Citi Private Bank4 

Quilter Cheviot 

£59.2bn

£45.7bn

£45.3bn

£45.0bn

£43.8bn

£43.0bn

£38.8bn

£28.1bn

£27.2bn

£25.3bn

£24.2bn

1.  Source: 2020 PAM directory (September).
2.  Tilney and Smith & Williamson combined (effective 1 September 2020).
3.  Discretionary figures for Rathbone Investment Management only and do not 
include the unit trust funds managed by Rathbone Unit Trust Management.

4.  Estimate.

www.brewin.co.uk  

Brewin Dolphin

11

Strategic ReportGovernanceFinancial StatementsOther Information 
 
Business Model

Designed for long-term growth

Our client and people-centric culture defines who we are  
as a business. Together with our investment in our technology  
and digital capabilities allows us to be flexible and agile across  
our business model and ensures long-term sustainability.

Our value creation

Our resources

What we deliver

Our people, brand and culture differentiate us and  
our values-based culture drives our decision making. 
Creating a strong technology infrastructure will allow  
us to be operationally flexible. All of these, including  
a strong balance sheet, ensure long-term sustainability. 

Strong client relationships and advice-led wealth 
investment solutions are core to our strategy.  
We have broadened our propositions to capture  
the spectrum of wealth in our target markets. 

Our  
People

Strong  
Brand

The strength of our service 
relies on our people’s 
expertise, both client facing 
colleagues and those who 
provide support to them. 

Our brand has been around 
since 1762 and is trusted and 
respected. 95% of clients say 
they would recommend us  
to a friend1.

Direct 

s iti o n s  

o

p

Diversifie d   p r o

t o   p r i vate clients, corporates a

n
d c

h

a

ritie

s

WealthPilot

Wealth Core

Our  
Culture

Local  
Expertise

BPS

1762

Our strong client and 
employee-centric culture  
has been the driving force 
behind the Group’s resilient 
performance over the last  
few years. 

We have 34 offices across 
UK and Ireland, allowing 
us to engage in local 
communities as well as 
supporting them through 
our Corporate Social 
Responsibility initiatives. 

Financial  
Strength

Technology

In order to comply with 
regulatory requirements,  
we have a high retained 
capital threshold. A strong 
balance sheet enables us  
to be flexible and supports 
sustainability through 
challenging macro and  
market environments. 

We have been investing in our 
technology infrastructure over 
the last few years to improve 
our operational effectiveness 
and ensure we can scale our 
digital capabilities to remain 
relevant to our clients. 

DFM

‘Powered by’

MPS

Through Intermediaries an d   M P S   p l a tf o r m

Indirect

1.  Results from a survey on MyBrewin between 27 April 2020 to 1 May 2020.

12

Brewin Dolphin 

Annual Report and Accounts 2020

Allows us to reinvest in our key assets and drive shareholder returns 

What differentiates us

Our local presence and broad range of propositions 
allows us to provide a diverse range of services for 
clients throughout their financial wealth journey. 

Consideration for all our stakeholders

We consider all stakeholders when formulating the 
Group’s strategy and business model. Turn to the 
next page for more information on how we engaged 
with our stakeholders this year.

Diversified distribution model, supporting direct 
and indirect clients

•  Local offices across UK and Ireland.
•  One of the strongest intermediaries franchises with 

>1,700 IFA relationships.

Broad range of advice-led propositions

•  Integrated financial planning services.
•  A suite of innovative propositions to cover a broad 

range of clients’ needs.

Continued investment in digital capabilities 
enhances client user experiences 

•  Enhancing our digital platforms and capabilities 

enables us to remain relevant.

•  We are creating operational efficiencies and better 

user experiences, improving the end-to-end journey 
for clients and our people.

Robust risk management 

•  Continued investment in our technology 

infrastructure has resulted in systems agility and 
resilience and enables future growth.

We are a responsible business and invest in our 
local communities 

•  Being a responsible business is in our DNA.  

We invest a lot of time and money into the local 
communities in which we operate.

•  Our established stewardship framework aims to 

promote long-term success of companies ensuring 
our clients’ interests as holders of securities  
are protected.

•  We are integrating ESG into our responsible 

investment offer for clients.

Clients

Employees

Suppliers

Shareholders

Regulators

Society

www.brewin.co.uk  

Brewin Dolphin

13

Strategic ReportGovernanceFinancial StatementsOther InformationS172 Statement – Stakeholder Engagement 

Engaging with our stakeholders

The Directors have acted in the way that they believe promotes the success of the Company for the benefit of its stakeholders  
as a whole and maintaining a reputation for high standards of business conduct. In carrying out this duty, the Directors have  
had regard for the matters set out in section 172(1)(a-f) of the Companies Act 2016 in the decisions taken during the year ended  
30 September 2020. This is demonstrated below.

Stakeholders 

Clients

Why we engage

How we engage

Our clients’ financial wellbeing  
is at the heart of our business.  
We know that a close relationship 
between our clients and employees 
is key to ensuring that their 
financial needs are met.

Understanding our clients is fundamental to the success  
of our business. Regular engagement ensures that the 
business continues to operate with a ‘client first’ attitude,  
that responds to their needs. We see client satisfaction as an 
important aspect of our Group performance overall. It enables 
us to identify any changes required to our services and  
to deliver improvements. 

Employees

Our strength is in the service 
provided by our people, and we 
have a strong culture. We have a 
passion for developing our teams.

Maintaining an engaged and motivated workforce enables us  
to continue to deliver a high level of service to our clients.  
We are a people business, and our Genuine, Expert and 
Ambitious values are an important part of who we are. 

Shareholders

As a FTSE 250 listed company  
it is important to provide our 
shareholders with reliable, timely 
and transparent information.

In order to recruit the best talent and be a ‘favoured employer’  
in the wealth management sector, we need to understand what 
is important to current and prospective colleagues. 

Our shareholders are constantly evaluating their portfolios and 
considering their exposure in our stock. In order to maintain  
a loyal shareholder base, it is important that we keep them well 
informed. We provide them with information to ensure their 
understanding of the business is up to date and enable them  
to make informed decisions. 

Suppliers

Regulators

Society

We run a significant business  
from more than 30 locations in the 
UK and Ireland, which is dependent 
upon our relationships with  
our suppliers.

Our suppliers provide a range of services, which the  
smooth functioning of our business depends upon.  
Regular engagement ensures that we can maintain good 
relationships, and that the business, and its clients, are not 
exposed to unnecessary risks.

We are keen to engage pro-actively 
with our regulators in an open and 
co-operative way to build and 
develop a positive and mutually 
beneficial relationship.

Having a positive dialogue with our regulators means we can 
help them to understand our business model and strategy, 
our culture and our focus for doing the right thing for our 
clients. We aim to achieve a transparent relationship with our 
regulators, as well as providing an insight into any challenges 
we may face. 

We have a responsibility to play  
our part in our communities and 
society. Through our stewardship 
responsibilities we seek to 
influence companies to create  
a sustainable future.

Considering the impact of our actions as a business on the 
wider interests of society is an important part of being  
a responsible business. As investors, our decisions can have  
a wider impact and we take our stewardship responsibilities 
seriously. We see ourselves as part of the communities in which 
we live and work, and seek to actively contribute, and actively 
engaging with them is an important part of who we are.

14

Brewin Dolphin 

Annual Report and Accounts 2020

We conduct an annual client satisfaction survey that provides 

Our relationships with representative trade bodies, and 

feedback on the services we provide. We also ask regular,  

membership of their committees, keeps us informed of current 

one-off questions to clients through our MyBrewin platform.  

thinking across the sector.

The responses to both of these are used to shape our decisions.

This year in response to the pandemic, we increased our 

Advisers across the business meet with their clients regularly and 

communication levels with our clients to keep them informed  

provide feedback.

of developments in the markets and in our business. 

We conduct an annual employee engagement survey to help  

This year, we introduced a wide range of wellbeing support 

us to understand how our employees feel about working here, 

resources for our people when remote working was introduced. 

and how the experience can be improved. 

We also expanded our approach to flexible working.

We have a network of more than 60 Engagement Partners,  

We have continued to be active around Diversity and Inclusion, 

who work to keep their teams and offices engaged.

and to hold regular events such as ‘Women@Brewin’.

See pages 38, 62 and 63 for more detail. 

The Chairman, Chief Executive Officer and Chief Financial Officer 

This year, with a new Chief Executive Officer starting in June,  

engage with shareholders throughout our reporting cycles, and 

we have increased the frequency of our engagement with our 

during the course of the year at conferences, fireside chats and 

shareholders. This has included a roadshow to Scandinavia, 

via sales teams. The Chair of the Remuneration Committee also 

Germany and Switzerland for the first time. 

At the Company’s AGM shareholders are given the opportunity  

before we announced our dividend at the half and full year results.

The Chairman consulted with some of our major shareholders 

engages with the Group’s major shareholders.

to meet and ask the Directors questions.

All suppliers are assessed prior to onboarding. All vendors receive 

This year, we engaged more often than usual with our most 

risk assessments and appropriate due diligence at pre-determined 

critical suppliers during lockdown, to ensure that we understood 

and appropriate intervals thereafter for the entire lifecycle of the 

any pressures they might be experiencing and which might lead  

relationship as required by regulation. 

to changes in the associated risk for the business.

This includes multiple checks, risk assessments, due diligence 

and development of contingency-based exit plans as appropriate 

which are reviewed on an ongoing basis as circumstances dictate. 

The Chairman, Chief Executive Officer and senior management 

With a dedicated supervisory FCA team, we have an open line  

have regular meetings with our regulators throughout the year  

to the regulator for pro-active dialogue. 

to understand how we are meeting the key regulatory challenges. 

These meetings are supported by information that we provide 

regularly and/or by request. 

This year we have been in regular contact with our regulators  

to discuss how we met the various challenges presented  

by COVID-19 and supported our clients during this  

extraordinary time.

We support colleagues to contribute to causes that matter to 

This year, we increased the time available for our employees to 

them in a number of ways, by donating their time or their money. 

volunteer for local causes to five days to provide support during 

We engage with our trade associations around issues such as 

the pandemic. 

sustainable investing, and are signatories of the UN Principles  

We have been signatories in support of the BSI standard on 

for Responsible Investment. All of these considerations affect the 

microplastics, and of the British Retail Consortium letter to 

decisions that we make.

government calling for the licensing of garment factories. 

Stakeholders 

Clients

Our clients’ financial wellbeing  

is at the heart of our business.  

Understanding our clients is fundamental to the success  

of our business. Regular engagement ensures that the 

We know that a close relationship 

business continues to operate with a ‘client first’ attitude,  

between our clients and employees 

that responds to their needs. We see client satisfaction as an 

is key to ensuring that their 

financial needs are met.

important aspect of our Group performance overall. It enables 

us to identify any changes required to our services and  

to deliver improvements. 

Employees

Our strength is in the service 

Maintaining an engaged and motivated workforce enables us  

provided by our people, and we 

to continue to deliver a high level of service to our clients.  

have a strong culture. We have a 

We are a people business, and our Genuine, Expert and 

passion for developing our teams.

Ambitious values are an important part of who we are. 

In order to recruit the best talent and be a ‘favoured employer’  

in the wealth management sector, we need to understand what 

is important to current and prospective colleagues. 

Shareholders

As a FTSE 250 listed company  

Our shareholders are constantly evaluating their portfolios and 

it is important to provide our 

considering their exposure in our stock. In order to maintain  

shareholders with reliable, timely 

a loyal shareholder base, it is important that we keep them well 

and transparent information.

informed. We provide them with information to ensure their 

understanding of the business is up to date and enable them  

to make informed decisions. 

Suppliers

Regulators

Society

We run a significant business  

Our suppliers provide a range of services, which the  

from more than 30 locations in the 

smooth functioning of our business depends upon.  

UK and Ireland, which is dependent 

Regular engagement ensures that we can maintain good 

upon our relationships with  

relationships, and that the business, and its clients, are not 

our suppliers.

exposed to unnecessary risks.

We are keen to engage pro-actively 

Having a positive dialogue with our regulators means we can 

with our regulators in an open and 

help them to understand our business model and strategy, 

co-operative way to build and 

our culture and our focus for doing the right thing for our 

develop a positive and mutually 

clients. We aim to achieve a transparent relationship with our 

beneficial relationship.

regulators, as well as providing an insight into any challenges 

we may face. 

We have a responsibility to play  

Considering the impact of our actions as a business on the 

our part in our communities and 

wider interests of society is an important part of being  

society. Through our stewardship 

a responsible business. As investors, our decisions can have  

responsibilities we seek to 

a wider impact and we take our stewardship responsibilities 

influence companies to create  

seriously. We see ourselves as part of the communities in which 

a sustainable future.

we live and work, and seek to actively contribute, and actively 

engaging with them is an important part of who we are.

Why we engage

How we engage

Read more on pages 64 and 65 in the Corporate Governance 
section where we explain how the Board’s decision making 
considered different stakeholders 

We conduct an annual client satisfaction survey that provides 
feedback on the services we provide. We also ask regular,  
one-off questions to clients through our MyBrewin platform.  
The responses to both of these are used to shape our decisions.

Advisers across the business meet with their clients regularly and 
provide feedback.

Our relationships with representative trade bodies, and 
membership of their committees, keeps us informed of current 
thinking across the sector.

This year in response to the pandemic, we increased our 
communication levels with our clients to keep them informed  
of developments in the markets and in our business. 

We conduct an annual employee engagement survey to help  
us to understand how our employees feel about working here, 
and how the experience can be improved. 

This year, we introduced a wide range of wellbeing support 
resources for our people when remote working was introduced. 
We also expanded our approach to flexible working.

We have a network of more than 60 Engagement Partners,  
who work to keep their teams and offices engaged.

We have continued to be active around Diversity and Inclusion, 
and to hold regular events such as ‘Women@Brewin’.

See pages 38, 62 and 63 for more detail. 

The Chairman, Chief Executive Officer and Chief Financial Officer 
engage with shareholders throughout our reporting cycles, and 
during the course of the year at conferences, fireside chats and 
via sales teams. The Chair of the Remuneration Committee also 
engages with the Group’s major shareholders.

At the Company’s AGM shareholders are given the opportunity  
to meet and ask the Directors questions.

This year, with a new Chief Executive Officer starting in June,  
we have increased the frequency of our engagement with our 
shareholders. This has included a roadshow to Scandinavia, 
Germany and Switzerland for the first time. 

The Chairman consulted with some of our major shareholders 
before we announced our dividend at the half and full year results.

All suppliers are assessed prior to onboarding. All vendors receive 
risk assessments and appropriate due diligence at pre-determined 
and appropriate intervals thereafter for the entire lifecycle of the 
relationship as required by regulation. 

This year, we engaged more often than usual with our most 
critical suppliers during lockdown, to ensure that we understood 
any pressures they might be experiencing and which might lead  
to changes in the associated risk for the business.

This includes multiple checks, risk assessments, due diligence 
and development of contingency-based exit plans as appropriate 
which are reviewed on an ongoing basis as circumstances dictate. 

The Chairman, Chief Executive Officer and senior management 
have regular meetings with our regulators throughout the year  
to understand how we are meeting the key regulatory challenges. 
These meetings are supported by information that we provide 
regularly and/or by request. 

With a dedicated supervisory FCA team, we have an open line  
to the regulator for pro-active dialogue. 

This year we have been in regular contact with our regulators  
to discuss how we met the various challenges presented  
by COVID-19 and supported our clients during this  
extraordinary time.

We support colleagues to contribute to causes that matter to 
them in a number of ways, by donating their time or their money. 

We engage with our trade associations around issues such as 
sustainable investing, and are signatories of the UN Principles  
for Responsible Investment. All of these considerations affect the 
decisions that we make.

This year, we increased the time available for our employees to 
volunteer for local causes to five days to provide support during 
the pandemic. 

We have been signatories in support of the BSI standard on 
microplastics, and of the British Retail Consortium letter to 
government calling for the licensing of garment factories. 

www.brewin.co.uk  

Brewin Dolphin

15

Strategic ReportGovernanceFinancial StatementsOther InformationTim Walker and  
Vicky Eastwood
Exeter

Agility & Resilience: 

Continuing to look after  
our clients

Staying in touch with our clients and providing ongoing reassurance was a focus  
for teams across the country. Tim Walker is Head of Office and Vicky Eastwood  
is an Investment Manager in our Exeter office. 

Putting clients first 

Vicky: Initially adapting to lockdown was actually quite easy for me, as I work flexibly 
normally so I am used to working remotely and adapting my working day where required. 
From a client’s perspective of course, lockdown was a nervous time as it did have an 
impact on the markets. We were focused on providing a smooth, undisrupted service. 
We put a lot of time into personal conversations, and I noticed they tended to get longer 
and more frequent. One of my clients isn’t online, so we would write letters to each other 
to keep up to date. In principle, that isn’t any different to what we do normally although 
the circumstances were unusual; it’s all part of the individual relationship.

Tim: Exeter was one of the first offices to reopen after the first wave of the pandemic,  
and that was something we took very seriously. We knew some of our people wanted  
to come back in to see colleagues, but we also knew it was an important sign for some 
of our clients that we were adapting to the new circumstances.

16

Brewin Dolphin 

Annual Report and Accounts 2020

Samantha Gallon
Newcastle

Agility & Resilience: 

Supporting our clients by 
adapting our processes

When lockdown was introduced, a small number of people continued working in the 
Newcastle and Edinburgh offices to carry out essential business processes. At the time, 
Samantha Gallon was leading the Asset Services team. 

Business critical 

At the beginning of lockdown, we knew that there were some processes that could 
readily be adapted, so that they could be carried out remotely and we could reduce the 
number of people we had in the offices as quickly as possible. Initially there was a huge 
amount to do in a very short space of time.

There were some things that couldn’t be done from home – receiving cheques, share 
certificates, passing original documentation on to providers, and with only a small number 
of us still onsite it was all hands on deck. My day was very different to normal – very 
hands-on, opening the post, scanning incoming mail and redirecting it to colleagues 
across the Company who were working remotely. 

Throughout lockdown we continued to come into the office. It was very quiet – almost 
eerie. The team spirit we had and the feedback we received from the rest of the business 
were really fantastic. We had lots of personal messages from people right across the 
business, top to bottom.

www.brewin.co.uk  

Brewin Dolphin

17

Strategic ReportGovernanceFinancial StatementsOther InformationChief Executive Officer’s Review 

Agility & Resilience:  
Our strength is our people

Our response to the COVID-19 pandemic

While COVID-19 has had a huge impact on the economy and 
society, it has brought out the very best of our business. I am very 
proud of the way our people have responded to the challenges 
brought by the pandemic. We shifted overnight to a remote 
working model whilst continuing to provide reassurance to our 
clients during the significant market falls in March this year. I am 
grateful for all their efforts. As a leadership team we have made 
decisions based on our values, and it is at times like this that you 
realise how important it is to have the right values. We have 
supported our people throughout the crisis, placing no one on 
furlough nor utilising Government support schemes. We have 
continued to support our communities, making charitable 
donations and increasing the number of days our people can 
spend volunteering. Individual office teams have embraced the 
spirit of the times with a series of local charity fundraising 
initiatives. Read more about this in our People and Culture  
section on page 38.

Our aim is to help 
people build financially 
sustainable futures 
whilst achieving peace 
of mind.”

Robin Beer
Chief Executive Officer

18

Brewin Dolphin 

Annual Report and Accounts 2020

A new role

I was very excited to become CEO, however these were of 
course not the circumstances I had envisaged to take over from 
David Nicol. However, my familiarity with the business and the six 
month transition period made the handover very smooth. I want 
to thank David for everything he has done for this Group.  
We have a unique client-centric culture, and this gives us  
a strong foundation on which to build our business.

Our performance

Notwithstanding the challenges we as a business faced  
with COVID-19, we achieved a solid set of results. We have 
delivered strong total discretionary fund inflows of £2.8bn,  
were consistent with last year. Total discretionary net flows  
of £0.9bn (2019: £1.4bn), representing an annualised growth  
rate of 2.2%. We met our target to grow new discretionary funds 
organically by a third over five years to the end of FY 2020.

The recent acquisitions and the positive net flows have 
contributed to our growth, with total funds increasing to  
£47.6bn (2019: £45.0bn) and total income up 6.6% to £361.4m 
(2019: £339.1m). As we focus on becoming an advice-led 
business, our financial planning income grew by 20.4%  
to £33.1m (2019: £27.5m). 

Adjusted profit before tax (see page 29 for an explanation  
of adjusted measures) was £78.2m, up 4.3%, reflecting the 
contribution from our acquisitions and the cost savings we made 
in the second half of the year of £9.0m. Statutory profit before tax 
was £62.1m, down 0.8%, reflecting an increase in the 
amortisation of client relationships.

Driving a sustainable agenda

As a business we have always had a deep sense of doing what  
is right for our clients, and right for our communities. It is an 
important part of who we are and what we do. 

Our aim is to help people build financially sustainable futures 
whilst achieving peace of mind. Throughout the pandemic it has 
been particularly important to be there for our clients when they 
have needed reassurance and advice. 

This year we have taken steps to formalise and structure  
a Sustainability team and create a Sustainability Committee  
and framework. We have appointed a Head of Sustainability  
who will develop and drive corporate and client ESG initiatives. 
The Sustainability framework will build on what we have already 
achieved across the business, through our values-based culture, 
Board and leadership team, and rigorous risk management 
systems already in place. The initial focus will be on our 
responsible investment offerings, enhancing our existing 
approach and launching new solutions.

Five year discretionary organic funds growth – a third over five years (£’bn) 

TO CREATE OVERLAP PATTERN COPY CHARTS ONTO ANOTHER LAYER, UNGROUP AND USE 
PATHFINDER DIVIDE SO OVERLAP AREAS CAN BE CUTOUT, THEN FILL WITH PATTERN SWATCH

n Growth  n Target 

8.2

8.0

FY2015

FY2016

FY2017

FY2018

FY2019

FY2020

www.brewin.co.uk  

Brewin Dolphin

19

Strategic ReportGovernanceFinancial StatementsOther InformationChief Executive Officer’s Review continued

Delivering our strategy

Having been a member of the Executive Committee for the  
last four years helping shape our strategy, as CEO I am pleased 
to report that we have continued to deliver against our four 
strategic pillars:

1. Provide more choice for more clients

We have continued to strengthen and broaden our investment 
solutions across our client base. We have developed our 1762 
from Brewin Dolphin proposition further, expanding the suite  
of client investment solutions. This included the introduction of  
a liquidity management service, Lombard lending facilities and  
the addition of further investment options across a range of risk 
profiles, asset classes and price points. 

We have broadened the accessibility of the Brewin Portfolio 
Service by reducing the minimum investment to £500. This makes 
it an even more attractive proposition for people new to investing, 
and for those clients putting money away for their children  
and grandchildren.

For our intermediary clients, we have broadened our distribution 
channels with our ‘Powered by Brewin Dolphin’ proposition and 
recently developed Brewin Dolphin Voyager funds, offering more 
investment choice.

2. Further develop our client-centric experience

We have continued to invest in enhancing our client experience, 
through the development of platforms providing seamless digital 
services to clients. During the year we launched the new digital 
platform for WealthPilot. The WealthPilot platform fills a significant 
gap in the market and it will enable people to use a range of 
financial planning online tools for different scenarios as they get to 
grips with how best to manage their finances. After a successful 
trial period on a friends and family basis we have been able to go 
live with navigated journeys, where users explore the platform 
with the support of an adviser. We are also making additional 
financial planning hires to help increase the team’s capacity and 
ensure we can capture our target market. 

We have also done a great deal of work this year further 
developing our digital capabilities for the Brewin Portfolio Service. 
We are about to launch a fully revised onboarding journey,  
which is compatible for use across desktop and mobile devices. 
We have taken the opportunity to develop our own user 
experience platform, which has the potential to be leveraged 
across other business areas. 

This year we have also enhanced our MyBrewin portal as well  
as releasing a new app. This has increased the number of clients 
using MyBrewin to view their portfolios. We now have over 
90,000 logins a month and are planning to increase the available 
functionality in the coming year.

3. Build a platform for growth

We have made significant progress on our major technology 
programmes this year, which will improve the client experience 
and drive efficiencies within the business. 

We implemented Client Engage, our new client management 
system, during the pandemic, whilst working remotely. This has 
involved a huge amount of work with teams across the business 
engaged in testing the system and training our people in the final 
preparations for launch. The new system will improve clients’ 
experience with reduced onboarding times and creates 
productivity efficiencies for our client facing staff enabling them  
to spend more time with clients. The system is the interface for 
our digital applications and will support the acceleration of our 
digital roadmap. 

We have made significant  
progress on our major technology 
programmes this year.”

Income growth (£’m) 

FY2018

329.0

FY2019

339.1

FY2020

361.4

20

Brewin Dolphin 

Annual Report and Accounts 2020

In times of uncertainty,  
people look for expert  
and trusted financial advice.”

Outlook 

The impact of COVID-19 on the global economy has been 
dramatic, creating economic uncertainty and market volatility. 
Whilst this is creating more headwinds, the structural growth 
drivers of our sector and business remain strong. Our strategic 
actions mean that we are well placed to capture these  
growth dynamics.

We anticipate that 2021 will be a year of continued uncertainty  
so we remain disciplined on costs and investments. We expect 
our continued investment in our digital capabilities to put us in  
a position of strength to remain relevant and to ensure that we 
capture changing client requirements. We expect operating costs 
to grow mid-single digits, of which half of the rise is expected to 
be organic cost inflation and the rest to comprise investment for 
future growth. 

Our business model is fundamentally resilient and cash 
generative. We also know that in times of uncertainty, people look 
for expert and trusted financial advice; we are well-placed to help 
people with their financial needs in such times. A strong balance 
sheet provides clients with confidence in our Company’s 
long-term sustainability and enables us to take advantage  
of inorganic opportunities as and when they arise. 

Robin Beer
Chief Executive Officer 

24 November 2020

We have also continued with the implementation of Avaloq,  
our new custody and settlement system. Having taken delivery  
of the software, focus has shifted to acceptance testing and 
business readiness activities. These activities include building and 
testing the technology interfaces and data warehouse. We are 
now looking to implement the system during the Autumn of 2021. 
The replacement of an aged system will enable a fully integrated 
technology stack which is automated, replacing our current 
manual interfaces. The benefits of automation and straight 
through processing means there are fewer touch points for 
clients’ end-to-end onboarding journey, improved productivity, 
improved client service, and reduced manual errors.

Finally, we successfully migrated the acquired assets and clients 
of Investec Capital & Investments (Ireland) Limited on to our 
existing systems, finalising the process whilst in a remote  
working environment. 

4. Maintain a culture we are proud of

This year has asked real questions of our culture and I am 
delighted that it has risen to the challenge. We believe this 
delivers tangible benefits to our business through the hiring, 
retention and motivation of our colleagues.

Our talent development programmes have continued, as have  
our community responsibility activities, albeit in an adapted form 
as a result of the pandemic. We have been active across our 
diversity and inclusion agenda. This is an area that we are making 
real progress on as we create a business based on equality of 
opportunity and in which we encourage a diversity of thought and 
background. I personally have found the reverse mentoring 
programme focused on race and ethnicity, which all members  
of the Executive team have participated in, to have been 
particularly powerful. 

Events like our People Awards, which celebrates individuals who 
have been nominated by their colleagues, continue to play an 
important part in the special culture we have here. One of the 
reasons why we have been able to manage the impact of the 
pandemic so well is a result of our culture – people have looked 
out for their clients and colleagues, whilst supporting each other 
throughout. I am delighted that this year’s annual staff survey 
returned an engagement score of 90%, especially as it took place 
during the summer, and therefore reflects the way in which we 
handled a remote working environment.

Our investment case 

We are a scale player in a growing wealth management market, providing organic and inorganic opportunities

We have a strong brand, recognised and known for trusted advice and investment expertise

We are a national player, with 34 offices across the UK and Ireland, supporting communities in which we operate

Our broad range of propositions allows us to expand our target market

We are investing in new technology which supports our digital ambition and future growth

We have a resilient balance sheet and a strong cash generative business

www.brewin.co.uk  

Brewin Dolphin

21

Strategic ReportGovernanceFinancial StatementsOther InformationOur Strategy

Executing on our  
‘client first’ strategy

We have made significant progress on our strategic objectives,  
despite having to move to a remote operating model almost overnight. 
Our strategy is built on a strong client and people-centric culture.

Our strategy

Strategic objectives

What we said we would do

Our strategy can be captured in  
the four objectives set out opposite.  
We have included our strategic 
achievements this year and our focus  
for the forthcoming year. 

We continue to align our strategy to 
revenue growth, improved efficiency, 
and capital efficiency and 
shareholder return. 

Strategic outcomes 

RG  Revenue growth 

IE  Improved efficiency 

CS   Capital efficiency and  

shareholder return v

•  Develop and enhance our propositions in  

1762 from Brewin Dolphin, MPS and ‘Powered by 
Brewin Dolphin’ solutions. 

•  Acquisitions integrated and benefits delivered.   

•  Develop and deliver an enhanced WealthPilot 

offering and automation. 

•  Develop and deliver digital capabilities including 

MyBrewin app and website upgrades. 

•  Deliver new custody and settlement system. 
•  Implement client management system. 
•  Maintain regulatory compliance. 
•  Brewin Dolphin Capital and Investments (Ireland) 

Limited (‘BDCIIL’) integration. 

1. 
Provide more  
choice for more  
clients

2. 
Further develop  
our client-centric 
experience

3.  
Build a platform  
for growth

•  Roll out Future Wealth Manager, second phase  

of our client relationship skill programme. 
•  Ongoing investment in management and  

leadership training. 

•  Increased commitment to diversity,  

inclusion and wellbeing. 

4.  
Maintain a  
culture we  
are proud of

22

Brewin Dolphin 

Annual Report and Accounts 2020

Measured by

2020 progress

Future focus

•  Net promoter score 

•  Discretionary 
funds inflows 

RG  

RG  

•  Enhanced our 1762 propositions with liquidity 
management services and Lombard lending.
•  Further developed our intermediaries distribution 

channels with ‘Powered by Brewin Dolphin’ proposition. 

•  Broadened the accessibility of Brewin Portfolio  

•  Launch a multi-asset fund.
•  Launch an ESG proposition.
•  Complete our B2B pilot and 
develop our offering further.

Service (‘BPS’).

•  Embedded our acquisitions. 

•  Overall client satisfaction 

RG  

•  Discretionary funds 
per Client Facing  
Persons 

IE  

•  Launched a new digital platform for WealthPilot.
•  Delivered further digital capabilities in BPS.
•  Enhanced our MyBrewin portal and released an app.
•  Upgraded our corporate website.

•  Fully launch our WealthPilot 

proposition.

•  Deliver MyBrewin upgrades.
•  Launch new user experience 

journey for BPS.

•  Adjusted PBT margin 

IE  

•  Capital adequacy 
risk appetite ratio 

CS  

•  Implemented client management system.
•  Integrated BDCIIL remotely.
•  Delivered regulatory framework enhancements.
•  Progress on the implementation of the new custody and 

settlement system.

•  Deliver new custody and 

settlement system.

•  Further develop and deliver  
on our data programme.

•  Realise the benefits of our client 

management system.

•  Employee engagement 

IE  

•  Delivered Future Wealth Manager training virtually.
•  Delivered SMCR compliance and training.
•  Continued development of individuals and teams  

in ‘virtual classrooms’.

•  Progress on gender diversity at all levels.

www.brewin.co.uk  

•  Further roll out of Future Wealth 

Manager training.

•  Build on our corporate 

responsibility programme.
•  Continued focus on wellbeing 

and engagement of our people.

•  Continue to build an  
inclusive workplace.

Read more in the CEO Review 
on page 18 

Brewin Dolphin

23

Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
Key Performance Indicators 

Measuring the  
success of our strategy

Delivery of our strategy is measured through focused and select KPIs 
that demonstrate continued progress to build and grow our business. 

Measuring our performance 

Key Performance Indicators (‘KPIs’) are used to measure both the 
progress and success of our strategy implementation. The KPIs 
are set out below, with a measure of our performance to date and 
an indication of potential challenges to success where applicable. 

Changes to KPIs 

During the year, we have reviewed our measurements to ensure 
that they are appropriate for our strategy. Whilst all the KPIs 
remain appropriate, we have amended the description for the 
discretionary funds per CF30 measure to discretionary funds  
per Client Facing Certified Person; the population of individuals 
captured is the same. 

As we are increasingly focused on becoming an advice-led 
business, this means that while we continue to be driven by funds 
growth, total revenue is a measure that captures the entirety of 
the business. We have always monitored revenue so this will form 
an additional KPI as part of our focus on growing the business.

Similar to our adjusted diluted EPS there will be no target 
provided but this will form part of our remuneration decision 
making and will be disclosed and monitored.

KPIs and remuneration 

The KPIs for discretionary funds inflow and adjusted1 PBT margin 
are included in remuneration decision making; see the Directors’ 
Remuneration Report for further details. 

Read more for a detailed explanation of the calculations used 
for KPIs see page 181

Revenue growth RG

Discretionary funds  
inflows (%) 

Net promoter  
score (%) 

Overall client  
satisfaction 

Target 5% 

Benchmark 38.0% 

Benchmark 8.4/10 

Definition The value of annual net inflows 
as a percentage of opening funds for our 
discretionary service.

Performance during the year Positive 
net fund inflows of £0.9 billion. Though 
2020 net inflows are tracking behind our 
5% target, it is a resilient result against the 
backdrop of challenging market conditions.

Potential challenges Failure to 
successfully execute on the growth 
strategy for attracting direct inflows.

Definition An indication of how likely 
clients are to recommend us. Scored from 
-100% to +100%, measured by a client 
survey conducted by an independent  
third party.

Performance during the year This year 
saw a score of 51.0%. This is a stable 
result and the score remains significantly 
ahead of the industry benchmark of  
38.0% which has reduced year on  
year (2019: 46.0%).

Potential challenges Failure to maintain  
a positive reputation may adversely impact 
client loyalty.

Definition An indication of overall client 
satisfaction as a score out of 10, measured 
by a client satisfaction survey conducted 
by an independent third party.

Performance during the year This year 
saw a score of 8.7/10, once again above 
the industry benchmark for the year of 8.4. 
This score is consistent with prior years 
and demonstrates the level of service we 
provide to clients.

2020

2.2

2019

2018

3.7  

6.8

2020

2019

2018

51.0

51.2

44.3

2020

2019

2018

8.7

8.6

8.5

24

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
Improved efficiency

IE

Adjusted1 PBT  
margin (%) 

Target 25% 

Definition Reported total annual adjusted 
profit before tax as a percentage of  
total income.

Performance during the year Adjusted 
PBT margin is lower than 2019. Income 
growth has been offset by an increase in 
staff costs driven by higher headcount to 
support growth initiatives and inflationary 
pay rises. 

Potential challenges Failure to  
achieve further growth combined with 
changes in investment market and 
economic conditions.

Discretionary funds per 
Client Facing Certified  
Person (£m) 

Target £100m 

Definition The year end total value  
of client funds in our discretionary service 
divided by the year end number of 
client-facing professional investment 
managers and financial planning staff 
(‘Client Facing Certified Persons’/’CFCPs’).

Performance during the year The Group 
has increased the number of CFCPs 
through the acquisition in Ireland in the 
year. Excluding acquisitions, the measure 
would have been £80m, a marginal 
decrease on prior year due to negative 
investment performance.

Employee engagement (%) 

Benchmark 77% 

Definition A survey that measures overall 
employee engagement on matters that 
affect them, measured by a specialist 
external company. The survey is 
benchmarked against other financial 
services firms.

Performance during the year The 
employee engagement survey undertaken 
in 2020 resulted in a score of 90%,  
a 3 point increase over the 2019 result  
and 13 points ahead of the benchmark – 
see page 38 for more details.

Potential challenges Failure to engage 
our employees effectively could impact 
productivity and could result in loss of  
key staff.

2020

2019

2018

21.6

22.1

23.6

2020

2019

2018

77

81

80

2020

2019

2018

90

87

83

Capital efficiency and shareholder return CS

Capital adequacy risk  
appetite ratio (%) 

Adjusted1,2 diluted  
EPS (p) 

Minimum 150% 

Target n/a

Dividend payout  
ratio (%) 

Target 60-80% 

Definition The risk appetite is defined  
as a percentage of the Group’s year end 
total regulatory capital resources to  
the year end minimum total regulatory 
capital requirement.

Performance during the year Our capital 
adequacy risk appetite ratio remains  
well above the risk appetite of 150%. 
Although it has reduced in the year 
following an increase in intangible  
assets with the purchase of BDCIIL  
and significant investment in software.

Definition The reported adjusted diluted 
earnings per share.

Performance during the year The 
adjusted diluted EPS is broadly flat 
compared to last year.

Potential challenges In the longer term, 
failure to effectively execute our growth 
strategy. In the short term, investment 
market conditions are the biggest driver  
of our income and therefore of earnings. 

Definition The total annual dividend per 
share (interim and final) as a percentage  
of annual adjusted diluted EPS.

Performance during the year The 
dividend payout ratio for the year is at the 
middle of the target range.

Potential challenges Need to retain 
capital for investments. Failure to maintain 
capital strength and profitability.

2020

2019

2018

220

234

291

2020

2019

2018

20.4

20.5

21.7

2020

2019

2018

70

80

76

1.  Adjusted items are amortisation of client relationships and brand, defined benefit pension scheme past service costs, acquisition costs, incentivisation awards, 

onerous contracts and other gains and losses - see page 29 for further information.

2.  See note 12 to the Financial Statements.

www.brewin.co.uk  

Brewin Dolphin

25

Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
 
Bukki Sobowale
London

Agility & Resilience: 

Pushing ahead with  
new technology

WealthPilot is our service for people with straightforward financial planning needs. 
Developing a digital platform for the service provides many advantages. Bukki Sobowale 
led the project team. 

Three phases 

WealthPilot is a really powerful system because it brings together both the client and the 
adviser in one system. Once the data has been entered and submitted it is there for the 
adviser to review and work with. 

This year there have been three distinct phases to getting the platform ready for delivery. 
The first was to roll out the adviser half of the system – so that our team would get used 
to using the data we have on existing clients. The second was a low-key launch of the 
client-facing portal, which we used as a further testing period with friends and family to 
take on user feedback. And the third has been to launch “navigated journeys” for clients, 
which means that we talk them through the system and how it works before they use it  
to complete their details. 

It’s been a really busy year, but we’ve delivered a lot – and fortunately we were able to 
continue almost seamlessly through lockdown. The system is browser based so it has 
been straightforward to continue testing without interruption; the only thing we missed 
was seeing the team!

26

Brewin Dolphin 

Annual Report and Accounts 2020

Shahbear Hussain
Bristol

Agility & Resilience: 

Working together to introduce 
business-wide change

The introduction of Client Engage, our new client management system, was one of the 
biggest change projects undertaken at Brewin Dolphin. It involved teams across the firm 
working together. Shahbear Hussain worked on the system requirements and 
implementation with the Jersey office. 

Linking teams across the business 

Obviously a huge part of these projects is getting the technology right, but another is 
being clear on the processes that need to change so that we get the best out of that 
technology – and trying to make everything as efficient as possible for the teams that 
need to use it.

So there was a lot to do so that everything could go smoothly with no impact upon 
clients – from working through the new process flows to check that they all worked 
smoothly with no gaps, to checking that everyone has had the necessary training,  
and that all the data had been prepared for the actual migration to Client Engage. 

I was only a small part of what was a huge programme, but it was a really great team  
to be a part of. My role wasn’t necessarily to be the expert, but to enable the right 
conversations to be had so that we got the right result for our clients. 

www.brewin.co.uk  

Brewin Dolphin

27

Strategic ReportGovernanceFinancial StatementsOther InformationFinancial Review

Agility & Resilience:  
Solid set of results for the year

Results and business performance 

The Group’s financial performance for the year to  
30 September 2020 was resilient, delivering organic growth 
across our business channels against a backdrop of a pandemic,  
economic uncertainty and market volatility. 

Profit before tax and adjusted items (‘adjusted PBT’) was up 
4.3% to £78.2m (2019: £75.0m) reflecting the contributions from 
our acquisitions, continued organic growth and the cost savings 
we realised within the second half of the year. The adjusted PBT 
margin was 21.6% (2019: 22.1%) as the business continues to 
invest in its technology infrastructure to support future growth. 

The Group’s performance for the 
year was resilient, delivering organic 
growth across our business channels 
against a backdrop of a pandemic.”

Siobhan Boylan
Chief Financial Officer

28

Brewin Dolphin 

Annual Report and Accounts 2020

,Statutory profit before tax (‘statutory PBT’) was 0.8% lower than 
last year at £62.1m (2019: £62.6m). Statutory PBT margin for the 
period was 17.2% (2019: 18.5%).

Adjusted diluted earnings per share (‘EPS’) was broadly flat  
at 20.4p (2019: 20.5p). Statutory diluted EPS declined by 4.2%  
to 15.9p (2019: 16.6p).

2020 
£’m
361.4 
(139.2)
(60.2)

2019 
£’m
339.1 
(126.7)
(58.2)

 Change
6.6%
9.9%
3.4%

(82.1)

(80.8)

1.6%

79.9 

73.4 

8.9% 

(1.7)

1.6 

(206.3)%

78.2 
(16.1)
62.1 
(14.1)
48.0 

75.0 
(12.4)
62.6 
(14.5)
48.1 

4.3% 
29.8%
(0.8)% 
(2.8)% 
(0.2)% 

Income
Fixed staff costs
Variable staff costs
Other operating costs 
excluding adjusted1 items
Operating profit before 
adjusted1 items

Net finance costs and other 
gains and losses
Profit before tax and 
adjusted1 items
Adjusted items
Profit before tax
Taxation
Profit after tax

Earnings per share
Basic earnings per share
Diluted earnings per share
Adjusted2 earnings 
per share
Basic earnings per share
Diluted earnings per share

21.1p 
20.4p 

21.2p 
20.5p 

(0.5)% 
(0.5)%

1.  Adjusted items are amortisation of client relationships and brand,  

defined benefit pension scheme past service costs, acquisition costs, 
incentivisation awards, onerous contracts and other gains and losses.

2.  See note 12 to the Financial Statements.

Explanation of profit before tax and adjusted items 
and reconciliation to Financial Statements 

Profit before tax and adjusted items (‘adjusted PBT’), adjusted 
diluted EPS and adjusted PBT margin (‘adjusted measures’)  
are used to measure and report on the underlying financial 
performance of the Group, aiding comparability between 
reporting periods. The Board and management use adjusted 
measures for planning and reporting. They are also useful 
measures for investors and analysts.

Additionally, some of the adjusted performance measures are 
used as Key Performance Indicators, as well as for performance 
measures for various incentive schemes, including the annual 
bonuses of Executive Directors and long-term incentive plans.

These adjusted profit measures are calculated based on statutory 
PBT adjusted to exclude various infrequent or unusual items  
of income or expense. The Directors consider such items to be 
outside the ordinary course of business. Income or expenditure 
adjusted for are shown in the reconciliation below and meet  
the criteria.

Some adjusted for items of income or expense may, like onerous 
contracts costs, recur from one period to the next. Although 
these may recur over one or more periods, they are the result  
of events or decisions which the Directors consider to be outside 
the ordinary course of business, such as material restructuring 
decisions to reduce the ongoing cost base of the Group that  
do not represent long-term expenses of the business. Likewise, 
costs related to acquisitions are also infrequent by their nature 
and therefore are excluded. Incentivisation awards costs in 
relation to acquisitions that are payable for a predetermined 
period of time are adjusted for on this basis.

Additionally, the amortisation of acquired client relationships  
and brand is an expense which investors and analysts typically 
add back when considering profit before tax or earnings per 
share ratios.

Reconciliation of profit before tax and adjusted 
items to statutory profit before tax 

Acquisition costs
Defined benefit pension scheme past 
service costs
Onerous contracts
Incentivisation awards
Amortisation of intangible assets – client 
relationships and brand

Total adjusted items 
Statutory profit before tax 

2020 
£’m
78.2 

2019 
£’m
75.0 

(3.6)

(2.3)

–
(0.2)
(1.2)

(11.1)
(16.1)
62.1 

(1.9)
(1.0)
(0.3)

(6.9)
(12.4)
62.6

Adjusted items for the year were higher at £16.1m  
(2019: £12.4m) and included acquisition costs of £3.6m  
(2019: £2.3m) for the acquisition during the year and higher 
amortisation of client relationships of £11.1m (2019: £6.9m)  
due to the acquisitions made in the 2019 calendar year. 

Other adjusted items were in relation to incentivisation awards  
of £1.2m and onerous contracts of £0.2m.

16.3p 
15.9p 

17.0p 
16.6p 

(4.1)% 
(4.2)% 

Profit before tax and adjusted items 
Adjusted items 

www.brewin.co.uk  

Brewin Dolphin

29

,Strategic ReportGovernanceFinancial StatementsOther Information 
 
Financial Review continued

Funds 

£’bn
Private clients
Charities & corporates
Direct discretionary
Intermediaries
MPS
Indirect discretionary
Total discretionary
Execution only
BPS 
Advisory
Total funds

30 September 
2019
21.4 
4.9 
26.3 
10.0 
3.8 
13.8 
40.1 
3.9 
0.2 
0.8 
45.0 

Inflows
1.1 
0.3 
1.4 
0.9 
0.5 
1.4 
2.8 
0.2 
– 
0.1 
3.1 

Outflows
(0.6)
(0.3)
(0.9)
(0.5)
–
(0.5)
(1.4)
(0.5)
–
(0.1)
(2.0)

Internal 

transfers1 Net flows
(0.2)
0.3 
0.1 
0.3 
0.5
0.8 
0.9 
0.2 
–
–
1.1 

(0.7)
0.3 
(0.4)
(0.1)
–
(0.1)
(0.5)
0.5 
– 
–
– 

Growth 
rate
(0.9)%
6.1%
0.4%
3.0%
13.2%
5.8%
2.2%
5.1%
–%
–%
2.4%

Acquired
0.7
0.3
1.0
 – 
 – 
 – 
1.0
0.5
 – 
1.2
2.7

Investment 
performance
(0.3)
(0.4)
(0.7)
(0.2)
 0.1 
(0.1)
(0.8)
(0.5)
 – 
0.1 
(1.2)

30 September  

Change
2020
0.9%
21.6 
4.1%
5.1 
1.5%
26.7 
1.0%
10.1 
15.8%
4.4 
5.1%
14.5 
2.7%
41.2 
5.1%
4.1 
–%
0.2 
2.1  162.5%
5.8%

47.6 

1.  Charities and corporates internal transfer includes a £0.3bn reclassification from private clients related to Brewin Dolphin Wealth Management Limited.

Indices
MSCI PIMFA Private Investor Balanced Index
FTSE 100

 30 September 
2019
1,665
7,408

30 September 
2020
1,568
5,866

Change 
(5.8)%
(20.8)%

Total funds as at 30 September 2020 were up 5.8% over  
the last year to £47.6bn (2019: £45.0bn) and up 15.0% from  
31 March 2020. The increase was driven by strong total net fund 
flows of £1.1bn and acquired funds from BDCIIL of £2.7bn. 
Negative investment performance of £1.2bn due to an 
unprecedented fall in markets due to COVID-19, offset positive 
net flows. The MSCI PIMFA Private Investor Balanced Index fell  
by 5.8% and the FTSE 100 Index fell by 20.8% during the year.

Direct discretionary positive net flows of £0.1bn in the period 
(2019: £0.3bn) with fund inflows of £1.4bn (2019: £1.2bn),  
were partially offset by transfers and elevated outflows including 
low-margin institutional clients of £0.1bn. Direct funds growth 
benefitted from strong integrated inflows, aided by the 1762  
from Brewin Dolphin proposition and contribution from BDCIIL. 
There is continued demand for advice, with c.60% of new direct 
private client business taking integrated wealth advice services.

Total discretionary funds as at 30 September 2020 were up 2.7% 
at £41.2bn (2019: £40.1bn) with positive net flows of £0.9bn 
(2019: £1.4bn), representing an annualised growth rate of 2.2%. 
Gross fund inflows for the period remained stable at £2.8bn  
(2019 £2.8bn). Total discretionary funds also included £1.0bn 
from the BDCIIL acquisition. 

Income

Indirect discretionary net flows were £0.8bn (2019: £1.1bn), 
remaining relatively strong considering difficult market conditions, 
with 62.5% of net flows coming from MPS.

Income increased 6.6% to £361.4m (2019: £339.1m) and included £19.8m from recent acquisitions. Income was higher in the second 
half of the year due to higher commission and fee income due to higher market levels.

£’m
Private clients
Charities & corporates
Direct discretionary
Intermediaries
MPS
Indirect discretionary
Total discretionary
Financial planning
Execution only
BPS
Advisory
Other income
Income

2020 

Fees Commission
65.3
3.6
68.9
1.1
n/a
1.1
70.0
n/a
6.7
n/a
1.1
n/a
77.8

141.5
18.4
159.9
66.5
11.2
77.7
237.6
n/a
4.6
1.3
3.6
n/a
247.1

Total
206.8
22.0
228.8
67.6
11.2
78.8
307.6
33.1
11.3
1.3
4.7
3.4
361.4

Fees
136.6
19.4
156.0
66.6
9.1
75.7
231.7
n/a
4.1
1.2
2.1
n/a
239.1

2019

Commission
58.6
2.9
61.5
1.1
n/a
1.1
62.6
n/a
6.2
n/a
0.4
n/a
69.2

Total
195.2
22.3
217.5
67.7
9.1
76.8
294.3
27.5
10.3
1.2
2.5
3.3
339.1

Fees
3.6%
(5.2)%
2.5%
(0.2)%
23.1%
2.6%
2.5%
n/a
12.2%
8.3%
71.4%
n/a
3.3%

Change

Commission
11.4%
24.1%
12.0%
-%
n/a
-%
11.8%
n/a
8.1%
n/a
175.0%
n/a
12.4%

Total
5.9%
(1.3)%
5.2%
(0.1)%
23.1%
2.6%
4.5%
20.4%
9.7%
8.3%
88.0%
3.0%
6.6%

30

Brewin Dolphin 

Annual Report and Accounts 2020

Discretionary income increased by 4.5% to £307.6m (2019: £294.3m), driven by higher trading volumes from market volatility in Q2 20 
and Q3 20 with commission income up £3.8m (excl. acquisitions) on prior year. 

Financial planning income grew 20.4% to £33.1m (2019: £27.5m) primarily due to the growth in 1762 from Brewin Dolphin alongside 
the recent financial planning-led acquisitions which contributed £4.0m in the year. 

Advisory income is up £2.2m on FY 2019, driven predominantly by the acquisition of BDCIIL. 

Other income consisting of, inter alia, interest and report writing income is broadly flat in the year at £3.4m. Interest income reduced  
to £1.3m (2019: £2.8m) although higher in the second half, as interest payments to clients ceased due to a fall in the base rate. Report 
writing income is generated by Mathieson Consulting acquired in H2 2019 and contributed £1.1m of other income (2019: £0.5m). 

Income margin1 

(bps)
Private clients
Charities & corporates
Direct discretionary
Intermediaries
MPS
Total discretionary
BPS
Execution only
Advisory
Overall

2020

Fees Commission
31.1 
67.4 
7.2 
37.7 
26.6 
61.8 
1.1 
67.9 
– 
26.5 
17.6 
59.7
– 
68.4 
16.4 
11.4 
6.0 
19.5 
17.0 
53.7 

Total
98.5 
44.9 
88.4 
69.0
26.5 
77.3 
68.4 
27.8 
25.5 
70.7 

2019

Commission
28.8 
6.1 
24.5 
1.1 
– 
16.4 
– 
16.2 
4.3 
16.1 

Fees
67.0 
40.9 
62.1 
69.4 
27.0 
60.8 
68.6 
10.8 
23.8 
55.7 

Total
95.8 
47.0 
86.6 
70.5 
27.0 
77.2 
68.6 
27.0 
28.1 
71.8 

1.  The income margins are calculated as total income over the average funds at the end of each fee billing quarter for the year.

The overall blended margin across all our discretionary services increased to 77.3bps (2019: 77.2bps), driven by pricing pressure and 
tiering within intermediaries offset by greater transactional commission-based activity. The margin for direct discretionary business has 
increased to 88.4bps (2019: 86.6bps) driven by exceptional commission income in the year. 

Both intermediary and MPS margin has declined reflecting the slight shift in pricing mix as a result of market competition. The blended 
margin for MPS has decreased to 26.5bps (2019: 27.0bps) due to the impact of tiering as the MPS funds grow. 

Operating costs (excluding adjusted1 items) and capital expenditure

Staff costs
Non-staff costs
Fixed costs
Variable staff costs
Total operating costs

Capital expenditure2

2020 
£’m
(139.2)
(82.1)
(221.3)
(60.2)
(281.5)

2019 
£’m
(126.7)
(80.8)
(207.5)
(58.2)
(265.7)

35.6 

16.7

1.  Adjusted items are amortisation of client relationships and brand, defined benefit pension scheme past service costs, acquisition costs, incentivisation awards, 

onerous contracts and other gains and losses.
2.  Excludes £1.9m of right of use asset additions.

Total operating costs before adjusted items were up £15.8m, 5.9% higher at £281.5m (2019: £265.7m), with increases attributable  
to recent acquisitions of £13.9m and other increases such as FSCS levy as well as inflationary pay rises partially offset by cost savings 
in the second half of the financial year. 

Total fixed costs have increased by £15.2m to £221.3m (2019: £207.5m) with incremental costs through acquisitions totalling £12.7m. 
Of the £12.5m increase in staff costs, £7.5m reflects the impact of acquisitions which included around 100 additional staff over the 
period. Excluding acquisitions, staff costs grew 3.9% as a result of annual salary inflation and headcount increases to support the 
Group’s continued growth including the delivery of the planned infrastructure projects. 

The increase in non-staff costs is attributable to acquisitions and a £2.0m increase in the FSCS levy charged in the year. Excluding 
acquisitions, non-staff costs were down £4.0m year on year with significant savings attributable to both the impact of COVID-19 and 
management actions. Savings included reduced travel, entertainment, marketing, a slowdown of hiring, and delayed non-essential IT 
projects and office upgrades. With this cost discipline we were able to save £9m, ahead of the cost savings target of £6m-£8m set at 
the half year. Most of these savings were one-off in nature, however we expect that some travel and expenses savings will emerge while 
social distancing is in place. 

Variable staff costs of £60.2m (2019: £58.2m), which predominantly includes discretionary profit share, were up 3.4%, in line with the 
increase in adjusted profit.

www.brewin.co.uk  

Brewin Dolphin

31

Strategic ReportGovernanceFinancial StatementsOther InformationFinancial Review continued

We have continued to make good progress on our strategic 
projects. Total capital expenditure for the year excluding IFRS 16 
related right of use additions was £35.6m and included £5.3m 
spend on our client management system and £20.9m on the 
custody and settlement system. The implementation delay in our 
custody and settlement system resulted in slightly higher capex 
spend compared against our guidance range of £30m-£33m. 

Delivery of the custody and settlement system is expected in the 
Autumn of 2021 taking into account the complexities of the 
integration in a remote working environment and the extension  
on the scope of the project. The initial scope of the project has 
expanded following the delivery of our client management system, 
as we are adding incremental solutions to improve client 
experience and further enhance our regulatory compliance.  
These solutions include integration of a new client reporting suite 
and the introduction of a new automated client account transfer 
process which will drive further benefits. 

Looking ahead to next year’s cost and capital expenditure,  
we anticipate operating costs to grow mid-single digit, half of 
which includes inflation and the remaining for investment within 
the business. We anticipate our capital expenditure will be around 
£30m of which £19m will be on our custody and settlement 
system and £3m on property including the fit out of our new 
London head office, Cannon Street, and the remainder is in line 
with our guidance of a more normal investment spend of 
£8m-£10m. This capital expenditure guidance excludes any right 
of use asset additions. 

Defined benefit pension scheme (the ‘Scheme’) 

The final salary pension scheme surplus has increased to  
£20.3m (2019: £17.4m). An actuarial gain for the year of £1.4m 
(2019: £5.6m) has been recognised. 

Under International Accounting Standard 19 (‘IAS 19’), large 
annual fluctuations can occur. The increase in the surplus has 
been driven by contributions to the Scheme, updated post-
retirement mortality assumptions that incorporate the latest 
mortality projection models, updated cash commutation 
assumption and asset returns have been higher than expected 
over the year mainly as a result of hedging assets matching the 
Scheme’s funding liabilities. These increases were partially  
offset by an increase in the value of liabilities reflecting the 
application of a lower discount rate as a result of the fall in 
corporate bond yields. 

The Scheme de-risked its investment strategy upon meeting  
a secondary funding level target during the year at the end  
of November 2019. The investment strategy reflects the 
Scheme’s liability profile and the Trustees’ and Group’s attitude  
to risk. The Scheme’s investment strategy is currently to invest 
broadly 30% in higher return seeking assets (e.g. equities,  
high yielding bonds etc.), 20% in a cash flow generating 
corporate bond fund and 50% in matching assets (e.g. fixed 
interest gilts and index-linked gilts).

The Group has a further £0.3m of additional contributions to pay 
into the Scheme. 

IFRS 16 leases and net finance costs 

Tax 

IFRS 16, the new accounting standard for leases, was applicable 
to this year’s results and covers operating leases. All of the 
properties used by the Group are on operating leases. 

The Group’s effective corporation tax rate at 22.7% is higher than 
the UK statutory rate of 19%, as a result of disallowable expenses 
such as the amortisation of client relationships. 

The adoption of the accounting standard has resulted in the 
Group recognising right of use assets and corresponding lease 
liabilities on its balance sheet. Additionally, the standard has 
changed the pattern of recognition of costs in relation to these 
assets; instead of expensing the rental cost on a straight line 
basis within operating expenses, depreciation is recognised on 
right of use assets with finance costs recognised in respect  
of lease liabilities. This means that operating leases are more 
expensive in their earlier years reflecting the finance costs.  
The impact of this change in accounting decreased profit before 
tax by approximately £1.1m in 2020.

Finance costs were £2.6m (2019: £0.1m). £2.3m of the increase 
is due to IFRS 16 and the remainder relates to the unwind of 
interest costs on provisions. Finance income for the year at £0.9m 
(2019: £1.7m) was lower due to the fall in interest rates.

Right of use asset additions of £1.9m were recognised in the year 
for new leases.

Acquisitions

During the year, the Group completed the acquisition of Investec 
Capital & Investments (Ireland) Limited, the wealth management 
business of Investec Group in Ireland. This cements our position 
in the Irish wealth market and provides us the business from 
which to grow and expand. The net consideration after 
adjustments for surplus capital was €43.4m. Assets under 
management and advice on acquisition were £2.7bn at  
31 October 2019. The assets were transferred to Brewin Dolphin 
Wealth Management Limited in April 2020 and are now part of 
our business in Ireland. The adjusted profit before tax of the 
combined entities is £5.1m. 

Our effective tax rate is lower than prior year (2019: 23.1%) due 
mainly to a reduction in disallowable entertainment expenses 
because of COVID-19 restrictions. 

Dividend 

The Company’s policy is to grow dividends in line with adjusted 
earnings, with a target payout ratio of between 60% and 80%  
of annual adjusted diluted earnings per share. 

The Board has taken a balanced view on rewarding shareholders 
in what has been a strong performance by the Group in the year, 
against a challenging backdrop. The Board recognises that it 
needs to invest in the business for the future to remain relevant  
for its clients in a fast changing world, but also needs to remain 
prudent as we envisage some continuous headwinds into next 
year. As a result, the Board is proposing a final dividend of 9.9p 
per share bringing the total for 2020 to 14.3p per share (2019 
final: 12.0p per share; total dividend for the 2019 year 16.4p per 
share). This represents a payout ratio of 70% of adjusted diluted 
earnings per share and is in line with our dividend policy. 

Before the Board proposes any interim or final dividend it satisfies 
itself that there will be sufficient distributable reserves in the 
Company at the respective payment dates. 

The Company is the parent company of the Group and is  
a non-trading investment holding company. It derives its 
distributable reserves from dividends received from its 
subsidiaries, of which Brewin Dolphin Limited is the principal 
operating subsidiary. 

The distributable reserves of the Company comprise £38.4m  
of the merger reserve (see note 29 to the Financial Statements) 
and £124.8m of the balance of the profit and loss reserve. 

32

Brewin Dolphin 

Annual Report and Accounts 2020

Cash outflow for own share ‘matching’ purchases in the year  
of £8.2m to match the awards made in 2019 for the Deferred 
Profit Share Plan (DPSP) awards was broadly similar to the cost 
last year. Shares were also purchased (£0.2m) for the Share 
Incentive Plan. 

Dividends paid in the period increased by 5.2% to £48.4m  
(2019: £46.0m). 

Profit before tax and adjusted items
Finance income and costs
Operating profit before adjusted items (EBIT)
Share-based payments
Depreciation and amortisation – excluding 
client relationships and brand
Adjusted EBITDA
Capital expenditure
Purchase of client relationships
Acquisition of subsidiary
Acquisition costs
Proceeds from disposal of investments
Pension funding
Working capital
Interest and taxation
Lease payments and interest on lease liabilities
Lease incentive and finance lease 
receivables
Adjusted items
Placing of shares
Shares purchased and disposed of
Shares issued for cash
Cash flow pre-dividends
Dividends paid
Cash flow
Opening firm’s cash
Closing firm’s cash

2020 
£’m
78.2 
1.7 
79.9 
9.8 

9.8 
99.5 
 (28.9)
 – 
 (32.0)
 (3.6)
 – 
 (1.3)
0.3 
 (16.4)
 (8.8)

0.6 
 (1.4)
 – 
 (8.4)
0.1 
 (0.3)
 (48.4)
 (48.7)
229.2 
180.5 

2019 
£’m
75.0 
 (1.6)
73.4 
7.8 

3.9 
85.1 
 (15.3)
 (10.0)
 (2.7)
 (2.3)
0.8 
 (2.0)
 (2.4)
 (10.9)
 – 

 – 
 (0.9)
58.4 
 (8.9)
0.1 
89.0 
 (46.0)
43.0 
186.2 
229.2

The Group is well positioned to continue funding dividend 
payments in accordance with the dividend policy. The ability to 
maintain future dividends will be influenced by a number of the 
principal risks identified on pages 47 and 48 that could adversely 
impact the performance of the Group. Notwithstanding the 
potential medium-term impact of COVID-19, the dividend policy 
remains unchanged. 

The majority of the cash resources are held by the principal 
operating subsidiary Brewin Dolphin Limited. Further details of the 
Group’s cash flow can be found below. Details of the Group’s 
continuing viability and going concern are both on page 49.

Capital resources and regulatory capital 

The Group’s financial position remains very strong with net assets 
of £335.0m at 30 September 2020 (2019: £337.7m). 

At 30 September 2020, the Group had regulatory capital 
resources of £161.1m (2019: £215.9m). Investment in intangible 
assets was the main driver of the reduction, see note 10 to the 
Financial Statements. The Group’s primary regulator is the 
Financial Conduct Authority (‘FCA’). The FCA’s rules determine 
the calculation of the Group’s regulatory capital resources and 
regulatory capital requirements. As required under FCA rules,  
we perform an Internal Capital Adequacy Assessment Process 
(‘ICAAP’), at least annually, which includes performing a range  
of stress tests to determine the appropriate level of regulatory 
capital that the Group needs to hold.

The Group’s Pillar III disclosures are published annually on our 
website and provide further details about regulatory capital 
resources and requirements.

Capital allocation

The Board is introducing a return on equity (ROE) as a measure 
and guide to ensure that we are disciplined in our investments 
and to ensure that we achieve appropriate returns. ROE will be 
measured across the portfolio of investments and will be a guide 
to ensure that we deliver sustainable returns. It will be measured 
on an annual basis to ensure that we continue to provide returns 
on the capital invested. ROE is defined as adjusted profit after tax 
expressed as a percentage of average equity across the year.

Assessment of ROE will be a key consideration for all material 
investment decisions, particularly for those related to acquisitions. 

Cash flow 

The Group had a cash outflow of £48.7m (2019: £43.0m inflow) 
and total net cash balances of £180.5m as at 30 September 
2020 (2019: £229.2m).

Adjusted EBITDA (see table below) was £99.5m (2019: £85.1m). 
The acquisition of BDCIIL saw a cash outflow of £32m. Capital 
expenditure of £28.9m was significantly higher than last year 
(2019: £15.3m), supporting the ongoing infrastructure and 
systems update. The contribution to the defined benefit pension 
scheme of £1.3m (2019: £2.0m) was lower than last year 
reflecting the new contribution rate.

www.brewin.co.uk  

Brewin Dolphin

33

Strategic ReportGovernanceFinancial StatementsOther InformationEnvironmental, Social and Governance (ESG)

Driving a sustainable agenda

Being a responsible business is firmly embedded within our organisation. 
We always seek to have a positive impact on society, our people,  
clients and the environment.

Sustainability at Brewin Dolphin

We have initiated a Group-wide review, sponsored by our  
Board and managed by our Executive Committee, of how the 
Group addresses and responds to sustainability; both how we 
behave as a responsible business and how we provide our clients 
with responsible investment offerings. This year has seen the 
creation of the Sustainability Committee, the Sustainability team, 
and an ESG Investment Forum. All our initiatives and ambitions 
are about supporting and safeguarding our stakeholders’ 
interests, whilst ensuring we build a strong corporate foundation 
for a sustainable future.

Our approach identifies three pillars of sustainability  
at Brewin Dolphin. 

Pillar 1: Responsible investment 

We have made a significant amount of progress this year on  
our approach to responsible investment. For us, responsible 
investment means integrating an assessment of ESG risks and 
opportunities into our decision-making process, and actively 
engaging with companies on material issues. As a signatory to 
the UN Principles of Responsible Investment, we have committed 
to consider ESG factors in our investment analysis and portfolio 
management approach. We also commit to be active owners  
and incorporate ESG issues into our stewardship policies  
and practices.

Investing responsibly is a central part of how we operate,  
and this year we have continued to formalise our responsible 
investment approach. We have created a Sustainability team,  
and a Sustainability Committee which reports directly to the  
Executive Committee. To provide information to the Sustainability 
Committee, we have set up an ESG Investment Forum and an 
ESG Investment Network, consisting of members from all 
business areas. 

The first step in this journey has been an information gathering 
exercise, understanding how our investment managers currently 
fulfil their clients’ requirements, and what they need in the future.  
To support the integration of ESG considerations into investment 
decisions, we have engaged Sustainalytics, a leading data and 
ratings firm dedicated to responsible investment and ESG 
research. Our next step is to further develop our client offering 
and build the tools needed to deliver the offering in a genuine and 
robust way. This will include tools to capture client requirements, 
to develop and monitor portfolios, and to create ESG reports  
for clients.

#1 Responsible 
investment

Ensuring that we can  
offer our clients the right 
responsible investment 
choices for them 

#2 Stewardship

Ensuring responsible 
ownership of assets, 
with monitoring  
and engagement  
where appropriate 

#3 Responsible business

Ensuring Brewin is a company that seeks to have  
a positive impact on society, including our people, 
communities, clients and the environment 

Pillar 2: Stewardship 

As a steward of our client assets, we aim to engage with 
companies and other organisations of influence to create 
long-term value, leading to sustainable benefits for the  
economy, the environment, and society. 

We engage with our core holdings through purposeful dialogue 
on high priority ESG issues as well as on issues that are the 
immediate subject of votes at general meetings. Our Stewardship 
Committee has the broader aim of ensuring that our clients’ 
interests as holders of securities are protected and, where 
appropriate, ensuring proactive shareholder action is taken in the 
best interest of those clients. Our Stewardship Policy can be 
found on our website, and will be updated to reflect the new 
Stewardship Code 2020. As well as engaging directly with 
companies, we also leverage our influence by partnering with 
other aligned investors on specific issues. We are a member  
of the Investor Forum, a community interest company which aims 
to bring together investors to escalate material issues with the 
boards of UK-listed companies. This year, we further expanded 
our collaborative engagement efforts by partnering with two 
organisations. We joined Climate Action 100+, an investor 
initiative to ensure the world’s largest corporate greenhouse gas 
emitters take necessary action on climate change. We believe 
that collaborative engagement is one of the most powerful tools 
at our disposal, and driven by this, in September we appointed 
BMO as an engagement partner. This partnership will allow us to 
increase our influence, by collaborating with aligned investors to 
engage our investee companies on priority ESG issues. Details of 
our engagements and voting activity will be published in our 2020 
Stewardship report.

34

Brewin Dolphin 

Annual Report and Accounts 2020

 
Pillar 3: Responsible business 

For Brewin Dolphin, being a responsible business means 
identifying and actively managing the Environmental, Social and 
Governance (ESG) risks and opportunities we face as an 
organisation. We interact with many stakeholders, and through 
these interactions we aim to have a positive impact on society. 
This section summarises how we manage ESG risks and 
opportunities within our organisation. We are always looking  
at ways to evolve and improve our initiatives and ambitions. 

To ensure our ESG ratings with third party rating agencies are 
relevant, we actively engage with several agencies. MSCI 
currently have our ESG Rating at AA. Our ESG Reference Guide 
can be found on our Investor Relations website. 

Environment 

Green house gas emissions (‘GHG’)

As a business, we continue to assess our impact on the 
environment and try to mitigate or reduce where possible. 
Our main environmental impact is energy-related emissions from 
our network of offices in UK and Ireland and from our employee 
travel. Whilst COVID-19 has reduced our employee travel in the 
second half of the year, it has made our data collection more 
challenging. Our Corporate Responsibility Committee and 
operations teams continue to make improvements in this space 
across our offices, such as installing LED lights, power and 
water-saving devices and recycling bins. We are also continuing 
with digital initiatives to reduce the amount of paper we use 
across our offices. For more information about our GHG 
emissions please refer to pages 101 to 102.

Brewin Dolphin understands the importance of reporting on our 
response to climate change. We intend to fully comply with the 
TCFD disclosure requirements next year and as a first step we 
made a CDP disclosure in August this year. Furthermore, we will 
be answering the TCFD related questions within our first UN PRI 
report in 2021. Our new Sustainability team has been tasked with 
designing and implementing Brewin Dolphin’s approach as a 
responsible business, a crucial part of which is the environment.

Social 

Clients 

The impact of the pandemic environment on our clients,  
staff and suppliers has been significant and consequently  
it has never been more important that we consider the needs  
of vulnerable stakeholders on a consistent basis across the 
business. We recognise that vulnerabilities can be far broader  
and more transient than the definitions some firms have 
traditionally used; and that we should be aware of potential 
vulnerability as well as actual instances. Our Vulnerable Client 
Committee is drawn from across the business and focuses our 
thinking in terms of how we recognise and identify vulnerability, 
the ongoing education and development of our people’s 
understanding of vulnerability, and the creation of policies in 
response, while through the work of its subcommittee the 
Vulnerable Clients Forum, it is able to provide individual case 
specific advice and expertise. 

Human capital 

It is a key part of our long-term strategy for growth that we 
maintain our inclusive culture in which all of our staff are highly 
valued, respected and engaged. We believe this is an essential 
foundation upon which the Group can continue to meet individual 
client needs. This is also a key motivator, differentiator and a 
strategic advantage for us in the financial services market place. 
Our people do business in a way that is both ethically sound and 
reflects our corporate values. We believe that achieving this 
makes ‘doing the right thing’ an automatic element of how we 
treat each other, our stakeholders and the communities in which 
we operate.

It is important that we are recognised, internally and externally, 
for respecting our people, listening to them and enabling them  
to meet their personal and collective goals. Having such  
a reputation is a key aspect in attracting and retaining the best 
talent. We achieve this through many ongoing initiatives and 
forums including the Diversity and Inclusion Committee,  
the Women@Brewin network, our network of Engagement 
Partners, by encouraging staff to use a Volunteer Day allowance, 
by facilitating tax-efficient charitable giving, matching staff 
fundraising, offering community grants and pledging to support 
societal change (such as by signing the 30% Club and the Race 
at Work Charter). 

www.brewin.co.uk  

Brewin Dolphin

35

Strategic ReportGovernanceFinancial StatementsOther InformationEnvironmental, Social and Governance continued

Caring for the wellbeing of our people is more important than  
ever and this year has seen us launch initiatives covering physical, 
mental and financial health to complement the wellbeing 
champion and mental health first aider network we have 
established across our office network. We have also  
introduced training for line managers on managing mental  
health in their teams.

For further information on how we as a business responded  
to COVID-19 and supported our employees, engagement, 
diversity and inclusion, learning and development and succession 
planning please refer to pages 38 to 39 and 70 and 71.

Health and safety 

We are committed to providing a safe environment for our 
workforce and visitors. We have arrangements in place to ensure 
that we meet ongoing health and safety obligations to our staff 
and other stakeholders, such as visitors to our premises. 

Our Board is ultimately responsible for the overarching Health and 
Safety policies and procedures of the firm and we confirm that we 
comply with the Health and Safety at Work Act 1974 and all 
associated regulations and codes. 

We believe that sufficient and effective measures have been 
implemented throughout the Group to prevent and mitigate 
accidents and cases of work related illness, through the use  
of training, risk assessments and awareness raising via our 
framework of policies and procedures. 

Our premises and facilities team have led the design, set up and 
control of our COVID-19 secure offices. With a focus on social 
distancing and hygiene, offices have been provided with 
additional signage, enhanced levels of cleaning, clear incident 
protocols and new processes to ensure that colleagues,  
clients, and other visitors remain safe at all times. 

Communities 

Our corporate responsibility programme continues to have high 
levels of engagement and giving by staff right across the 
business. One of the principles of our programme is to create 
close relationships between our people and the communities 
where we live and work, above and beyond the simple act of 
giving money. Our business understands the value of people 
interacting with others, and that is a principle we have applied  
to the communities and charities we support. This means sharing 
our time and our expertise. We do support fundraising as well, 
but it is a principle of our programme that we want Brewin 
Dolphin and its employees to be at the heart of our communities. 
We are an active contributor to society – helping to inspire futures 
and positively impact those around us. We believe that long-term 
partnerships are more beneficial for our partners than sporadic  
or one-off giving, and as such have central and office partnership 
programmes in place. For more information please refer to  
pages 40 and 41.

Governance

Human rights, anti-corruption and bribery and the 
management of our supply chain 

We are committed to ensuring that the behaviours and practices 
of our organisation, including those within our supply chains, 
reflect our own high business standards and compliance with 
applicable laws and standards. To bring to life our commitment  
to good governance and compliance, we have set out below an 
example of how we apply our standards of good governance  
to our vendor relationships. We have a zero-tolerance approach 
to slavery and human trafficking and bribery and corruption within 
our workforce, and set the same robust expectations in relation  
to our supply chain and vendors. 

As a provider of financial services, we do not have a very long  
or complex supply chain – our main vendors are either providers 
of office supplies and support services such as reprographics,  
IT, recruitment, and facilities management or professional advisers 
such as legal, accountancy and advisory firms. Whilst we 
consider our vendors to be at relatively low risk of engaging in 
practices of modern slavery and human trafficking and/or bribery 
and corruption, we nevertheless remain committed to preventing 
the occurrence of such practices both in our business and our 
supply chain. 

To manage and mitigate the risks associated with potential 
human rights breaches and bribery and corruption and to ensure 
we have transparency around such issues we have a robust 
vendor management framework. At a high level, appropriate 
governance and oversight is maintained through a properly 
constituted vendor governance committee with the overall 
objective of ensuring good governance, oversight and monitoring 
of our supply chain and vendor relationships. At a more granular 
level, we ensure that a rigorous vetting process and due diligence 
is undertaken before a vendor is engaged and appropriate 
monitoring and oversight occurs throughout the relationship. 

Underpinning this framework are the robust policies and 
procedures, together with appropriate training, which gives our 
workforce and other business partners guidance on breaches  
of human rights standards (such as human trafficking) and 
anti-bribery and corruption and the measures we take to tackle 
such issues within our organisation and supply chain. We are 
confident that the policies and procedures that we have in relation 
to anti-slavery and human trafficking are in compliance with the 
Modern Slavery Act 2015 and our public statement, to this effect, 
is available on the Brewin Dolphin website (www.brewin.co.uk). 
Further, our internal policies in relation to anti-bribery and 
corruption are published and available for our workforce and 
refreshed annually. 

36

Brewin Dolphin 

Annual Report and Accounts 2020

Whilst we believe we have a robust framework in place and  
a commitment to doing the right thing, where these high 
standards have not been met we encourage our workforce  
to speak up and come forward. Through our Speak Up Policy 
(formerly Whistleblowing Policy) and our ‘Speak up Champion’,  
a role which is held by Ian Dewar, our Senior Independent 
Director, we believe we are creating a culture of openness  
and accountability.

Our tax strategy and transparency 

Our tax strategy, as published on our website, outlines our 
approach to tax risk and planning and sets out our commitment 
to our investors, clients and tax authorities that we do not 
participate in aggressive tax planning, seek to structure 
transactions in an artificial manner, or condone abusive tax 
practices which would contravene our ethics and culture.  
Our management of tax is aligned to our core values. We always 
act with integrity and transparency in our relationship with  
HM Revenue & Customs (‘HMRC’) and all other tax authorities. 
Our expert tax team has many years of professional experience 
and we partner with reputable external advisers to support this 
expertise and to deliver clarity of tax advice to the business and 
senior management, ensuring that all tax risks are identified at the 
earliest opportunity and managed within our Group-wide risk 
management and governance framework, aligned always to the 
Group’s low risk appetite. We understand and welcome our 
obligations and social responsibility to pay the right amount of tax 
in all the territories in which we operate and to comply not just 
with the letter of the law but also the intentions of Government. 
We actively engage with HMRC directly and indirectly through  
our representative trade bodies to help deliver a fair and effective 
tax outcome for our clients and the Group.

Risk management 

We have a defined risk appetite which enables us to effectively 
manage the potential upside and downside risks of our strategy. 
A number of our principal risks correspond to our growth 
strategy, which include our continued development of new 
propositions and services to meet a broader range of client 
needs, and where we have undertaken acquisitions resulting  
in inorganic growth. We also have a Change Management 
Programme, which is focused on enhancing our technology 
infrastructure to support future growth. 

The primary objectives of risk management at Brewin Dolphin are 
to ensure that there is: 

1. a strong risk culture so that employees are able to identify, 

assess, manage and report against the risks the business is 
faced with; 

2. a defined risk appetite within which risks are managed; 
3. a swift and effective response to incidents in order to minimise 

impact; and 

4. an appropriate balance between risk and the cost of control. 

For more information on our risk management refer to page 44.

Cyber and data security 

We have a comprehensive security programme across the Group, 
which ensures a co-ordinated delivery of security services.  
The cyber security framework is aligned with the international 
standards of NIST and ISO27001. We utilise the three lines of 
defence governance framework, the IT security team and IT 
governance team form the first line with the Information Security, 
Data Privacy Office and the Operational Resilience teams in the 
second line. 

The Group works constantly to identify the threats to its clients 
and staff, mitigating them using technology, highly skilled teams 
and a comprehensive awareness programme for both staff  
and clients. 

Our cyber security framework is about identifying, protecting, 
detecting, responding and recovering, all within a critical 
timeframe. The security teams strive to make the Group resilient 
so as to ensure a consistent service to its clients. These risks 
could be in the form of a cyber-attack, insider threat, delivery of 
technology change, a service interruption or a third party supplier. 

The Group regularly tests its crisis management teams using 
internal and external training to ensure all plans and people are 
prepared in the event of a serious incident. We are constantly 
reviewing our cyber risks and adapting our controls accordingly. 

Diversity policy and approach

The Board believes providing an inclusive and supportive 
environment allows the Group to benefit from the variety of 
experience, backgrounds and viewpoints that a diverse workforce 
can bring. For more detail of the Group’s initiatives in relation to 
diversity, see page 38. The Group has a Diversity and Inclusion 
Committee with four distinct objectives; further details can be 
found on page 163 of the Corporate Governance report.

Executive pay

The Remuneration Committee exercises independent judgement 
on remuneration policies and practices, and the incentives 
created to manage risk, capital and liquidity. It also oversees 
personal objectives, performance appraisal and individual 
compensation packages for the Chairman and Executive 
Directors. The Committee consults with major shareholders  
and proxy voting agencies before they update the Directors’ 
Remuneration Policy. They also perform an external benchmark 
analysis against sector peers. When setting targets for annual 
bonuses and LTIPs, they set suitably stretching targets to 
appropriately motivate our Executives. For more information  
read the Directors’ Remuneration Report on pages 79 to 99. 

www.brewin.co.uk  

Brewin Dolphin

37

Strategic ReportGovernanceFinancial StatementsOther InformationOur People and Culture

Our culture at its best 

We are actively working to build an inclusive workplace,  
nurturing our culture through attracting, retaining and developing 
a highly skilled workforce.

For several years we have focused on nurturing our culture, and 
our belief in doing the right thing. And while we have talked about 
the importance of our values, it is only when you are really tested 
that you find out how genuine and deep-rooted they really are. 
This year, as a result of COVID-19, we have had a powerful 
demonstration of the value of our culture, thanks to the manner  
in which our people have sustained our business. 

COVID-19

The extraordinary circumstances of the crisis caused by 
COVID-19 created challenges for the Group, but also provided  
an opportunity to show us at our best. 

From the outset we used our values to guide our decision-
making, and were committed to supporting our colleagues as well 
as our clients. The clarity we have around the importance of our 
culture and values meant that this was a straightforward way to 
manage the situation, even if individual decisions were 
complicated. We were able to swiftly adapt to working remotely, 
while being sensitive to those colleagues who found the new 
arrangements challenging. 

We did not furlough anybody, choosing instead to redeploy those 
whose activities were limited by the lack of face-to-face 
engagement, and we made no redundancies. We also honoured 
all offers of employment. 

We introduced a number of support interventions, including 
providing enhanced flexibility to enable people to care for 
dependents, and to look after school-age children. We provided  
a range of wellbeing materials to colleagues, and coached 
managers on how to adapt to working with their teams remotely. 
We also offered an interest free loan for employees facing financial 
hardship as a result of COVID-19, which was in their bank 
accounts the day after they applied. 

Engagement 

We remain firm believers in the idea that if you treat your people 
well, they will perform well. 

Our response to the pandemic has reinforced that view and we 
have seen the impact in our engagement scores from our annual 
Your Future, Your Say colleague survey. Engagement scores rose 
again, in this most demanding of years, to 90% – which is 13 
points above the financial services benchmark. This is hugely 
encouraging as we continue to make Brewin Dolphin a desirable 
place to work. Our scores in the survey over the last six years 
have shown consistently high engagement to be an area of 
competitive advantage for us.

Every one of our teams nominates an ‘Engagement Partner’ who 
works with local management on the things that matter to our 
people on the ground.

Our values are at the heart  
of our business 

Genuine
Heartfelt advice 
delivered  
by people 
who care

Expert
Skilfully facilitating 
important 
decisions

Our core 
values

Ambitious
Making more of life’s 
opportunities

Our annual People Awards are celebrated in January each year, 
and they focus upon our values of Genuine, Expert and 
Ambitious. Notably the winners are nominated by their colleagues, 
rather than being picked centrally on the basis of sales 
performance. It is a sincere mark of appreciation and reflects the 
generous spirit of our culture.

Diversity and inclusion

We are committed to creating a workplace and culture that is 
welcoming and inclusive for everyone. We value the contribution 
of all our people and recognise that diverse backgrounds, 
experiences and ideas enable us to grow and remain resilient. 
Our Diversity and Inclusion Committee guides our work and 
engages with colleagues across the business to develop initiatives 
and set priorities.

This year has been marked by the Black Lives Matter movement, 
prompting businesses around the world to reflect on their  
ethnic diversity and understanding of colleagues’ experiences.  
It has led us to accelerate and expand our planned activity, 
including commissioning a series of workshops entitled  
‘Let’s Talk About Race’ to enable colleagues to be part of these 
important conversations. 

38

Brewin Dolphin 

Annual Report and Accounts 2020

We also announced an expansion of our partnership with the 
Institute of Customer Service to further enhance the quality of 
service that we provide to our clients, building on the experience 
gained by colleagues in BPS. Within the business we have also 
created a Service Excellence Forum to share ideas and embed 
our focus on excellent client service.

We have continued to run our major learning and development 
programmes, adapting them to remote learning approaches as  
a result of the pandemic. These include our Aspire management 
training and mentoring, our Financial Planning Academy, and our 
Emerging Talent and Executive Leadership Programmes.  
This summer we were delighted to celebrate the first cohort  
from our Cranfield Executive MBA completing their course.

We continue to expand our online learning portal, Grow, providing 
opportunities for everybody across the business to take control  
of their own development. Our regulatory learning programmes 
ensure that our people have an appropriate level of knowledge for 
their role responsibilities. This included providing training around 
the implementation of SMCR in December 2019.

Succession planning

Being clear on the skills we need as a business is of course an 
important part of our succession planning work. This year we 
have been able to appoint a new Chief Executive Officer and  
a new Chief Operating Officer from within; a reflection both of the 
quality of the people we have within the Group, and also of how 
we develop our people so they become the outstanding 
candidates for the roles we have available. From a culture and 
continuity perspective this is most welcome, and an endorsement 
of work identifying and developing talent to support the business.

In July we signed the Race At Work Charter, with Robin Beer  
as our Executive Sponsor. This has five principles to ensure 
organisations address barriers to recruitment and progression. 
Our Executive Committee is now participating in reverse 
mentoring with colleagues from ethnic minority backgrounds,  
and we have run a series of focus groups across the business  
to understand views and experiences. The outcome of these 
sessions will be one of the factors informing our work over the 
next year. In October we celebrated Black History Month with  
a series of educational and engaging activities.

Our CEO and Chairman are proud members of the 30% Club, 
with its goal of achieving beyond 30% women and increasing 
ethnic diversity on boards and senior teams. We are also proud  
of our position of sixth in the FTSE 250 in the most recent 
Hampton-Alexander rankings for gender diversity. Our hiring is 
now evenly split between men and women across the business, 
and we continue to be a signatory and active supporter of the 
Women in Finance Charter focused on improving gender diversity 
at senior levels and developing future leadership talent. We are 
founding partners of the WealthiHer network committed to 
championing, empowering, and supporting female clients. 

Our focus on LGBT+ inclusion is continuing to build an 
environment in which people feel able to bring their whole selves 
to work. We are members of myGwork, a business community  
of LGBT+ professionals offering access to mentoring, networking, 
workshops and events. This year, they have facilitated a series  
of workshops to help us better understand language relating to 
gender and sexual orientation and remove this as a barrier to our 
conversations. These were followed by our celebration of Pride in 
June which was more prominent than in previous years, both 
externally and internally.

Learning and development

Our approach to our people has always been focused on 
providing the business with the people and skills that it requires  
to deliver its strategy. 

Our relationships with our clients, and the experience we can offer 
them, is central to that strategy. This year we launched our Future 
Wealth Manager training programme – a 13-month programme 
for client-facing teams to further enhance their technical and 
behavioural skills and client expertise to guide them across  
our propositions. 

www.brewin.co.uk  

Brewin Dolphin

39

Strategic ReportGovernanceFinancial StatementsOther InformationCorporate Social Responsibility (CSR) 

Actively supporting  
our communities 

An important part of our culture has always been the role  
that we play in the community.

We see ourselves as active citizens who make a contribution to 
the communities in which we live and work, and our approach is 
to support our people to make their own individual contributions, 
rather than dictating one approach from the centre. We have also 
sought to ensure our contribution is about more than money – 
giving time and expertise as well.

We began the year by launching our support for social 
entrepreneurs through our Inspiring Futures programme.  
In addition, many of our offices chose individual charity partners 
for the first time. Across the business our employees gave their 
time and energy to volunteer and fundraise for local charities,  
and support their communities. 

During the COVID-19 crisis we had to be flexible in our approach 
to our programmes and came up with new ideas to allow our 
people to continue supporting their communities. They rose to the 
challenge and we saw the same levels of enthusiasm, with virtual 
volunteering and amazing team challenges. During the crisis, 
volunteering was more important than ever and therefore as  
a business we increased the number of volunteering days for 
individuals from one to five per year. 

Our giving: 

Pre COVID-19 – six months to March 2020

•  For the second year in a row we have been awarded  

The Payroll Giving Platinum Award 2020. This is in recognition 
of the fact that more than 20% of eligible employees are 
enrolled in the scheme.

•  Through our fundraising matching programme, we saw great 
examples of support for charities in the lead up to Christmas, 
such as bake sales, raffles and food collections, and physical 
activities like the John Muir Way challenge undertaken by the 
Edinburgh office.

•  At the start of the year, as part of our small grants programme 

we were pleased to donate funds to several small, local 
charities nominated by colleagues who have a personal 
commitment to them.

•  Volunteering has always been an important part of the culture 
of Brewin Dolphin, and each year, our colleagues from across 
the Group give thousands of hours to local charities. The start 
of this year was no different. Our Newcastle office held their 
‘12 Days of Christmas’ initiative, which involved volunteering for 
several local charities through the festive season. Other offices 
helped at their local foodbanks to prepare food donations over 
the Christmas period.

During COVID-19 

As the nation went into lockdown, we saw how badly hit charities 
were and how the loss of volunteers and funding opportunities 
would impact their ability to help their beneficiaries. In response 
we introduced the Brewin Dolphin Community Relief Fund and 
committed to distributing £25,000 to 100 charities. These 
employee-nominated charities were all based in our local 

Newcastle office, Changing Lives’ Christmas party 

communities and supported people during the pandemic. 
The fund was distributed in a matter of weeks to food banks, 
domestic abuse charities, homeless shelters and more.

With so many charity fundraising events cancelled, in the second 
half of the year we saw more and more teams take on virtual 
challenges. Across our office network, teams responded 
admirably to the restrictions imposed on normal fundraising 
activities. 27 teams ran, walked and cycled thousands of miles, 
raising over £70,000 for their charity partners or other  
local charities. 

•  Our team in Manchester took part in a Race Across Europe 
challenge, as they ran, rowed and cycled over 5,000km.  
90% of the team took part and they raised over £10,000 for 
local charity The River Manchester. 

•  In Birmingham, the team covered 25,000 miles to complete 
their Around the World in 80 Days challenge, raising £8,000  
for their charity partner Help Harry Help Others, while our 
Shrewsbury team walked, ran and canoed the length of the 
River Severn, raising over £2,000 for Victim Support.

•  Belfast and Dublin worked together to cover over 5,000km  

in aid of AWARE NI and Sonas.

The crisis created a need for a growing number of volunteers. 
Although we were unable to take part in our usual team 
volunteering activities, we were heartened by the number of 
people helping in their communities, becoming NHS responders, 
delivering supplies and medicine, and supporting local foodbanks. 
Employees also gave their time through virtual volunteering 
opportunities with charity partners and students.

40

Brewin Dolphin 

Annual Report and Accounts 2020

The Brokerage is a City of London-based social mobility charity 
that connects young Londoners with employers. They help young 
people achieve their career potential through work experience, 
employability skills and jobs in financial, professional and 
related services. Our Learning and Development teams have run 
two virtual sessions with them on personal brand and CV and 
interview skills. We also have colleagues from across the business 
who have signed up to mentor Year 13 students from London 
boroughs, helping them to develop professional skills and 
increase their aspirations in the world of work.

Skills Builder have been one of our longest running partners.  
They have grown from a start-up social enterprise to a thriving 
business. Over the course of our five years partnering with Skills 
Builder, we have hosted over 60 sessions across eight offices, 
with over 1,500 students and more than 60 volunteers from 
across Brewin. We were able to host groups of students in our 
offices in London, Newcastle and Nottingham at the start of the 
year. Once lockdown began and schools closed, we were able  
to take part in a virtual session, where our volunteers spoke about 
their jobs and careers, and answered the students’ questions 
about working life and applying Skills Builder’s essential skills  
at work.

Shrewsbury office, Shrewsbury Food Bank 

Belfast office, Northern Ireland Children’s Hospice 

As mentioned above, many of our offices have chosen individual 
local charities to partner with and fundraise for. To support these 
partnerships centrally, we provided some additional funding once 
lockdown began. 

We donated £22,500 to support the National Emergencies 
Trust’s Coronavirus Appeal. Money raised through this appeal is 
distributed to 47 UK Community Foundations. A further donation 
of €3,000 was made to the Community Foundation for Ireland’s 
Covid-19 Response Fund, which aims to help the immediate 
needs of organisations impacted by the pandemic. 

We are excited to have signed the C-19 Business Pledge,  
which demonstrates our commitment to our employees,  
clients, and community throughout the COVID-19 crisis and 
beyond. Founded by former UK cabinet minister, Rt Hon Justine 
Greening, and UK entrepreneur David Harrison, the aim of the 
C-19 Business Pledge was to mobilise the immediate response  
to the pandemic. Over 300 organisations globally have made the 
pledge, representing over 2.5 million employees.

Our partnerships 

This year we launched our partnership with the School  
for Social Entrepreneurs (SSE). We are funding a six-month 
course for 16 social entrepreneurs from across the UK who  
are at the start of their journey of building their businesses.  
Social enterprises are businesses with a clear social or 
environmental mission, who aim to change the world for the 
better. Like traditional companies, they aim to make a profit,  
but social enterprises aim to reinvest profits or surpluses to  
create positive social change. SSE moved all their modular 
learning blocks online, allowing the course to continue as  
planned during lockdown.

www.brewin.co.uk  

Brewin Dolphin

41

Strategic ReportGovernanceFinancial StatementsOther InformationCarrie Heron 
Edinburgh

Agility & Resilience: 

Giving time to support  
local causes 

Brewin Dolphin gives all employees one day a year to volunteer for a charitable cause that 
is important to them. This year, in the wake of the pandemic, we increased that to five 
days and encouraged everyone in the business to make a difference to their 
communities. Carrie Heron from our Edinburgh office volunteered for CCLASP.

Hands-on support 

CCLASP stands for Children with Cancer and Leukaemia, Advice and Support for 
Parents. It is a local charity based in Edinburgh, that provides support and advice for the 
parents of children from across Scotland suffering with cancer and leukaemia. 

I have volunteered for them previously, with my colleague Louise. We normally help out  
at Christmas time, helping them to prepare for their festive events, such as parties, 
putting together gift packages from Santa. After Covid hit though, there were other 
packages to be put together. 

Lots of children suffering from cancer and their families had to shield for up to 14 weeks 
during lockdown. So Louise and I helped by putting together more practical food 
packages – dry goods, tinned goods, fresh fruit and veg, toiletries – plus a goodie bag for 
the children with crisps, sweets, colouring books and so on. We do volunteer every year, 
but the pandemic has made already difficult situations even harder. It’s very humbling to 
be able to make a small difference. 

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Brewin Dolphin 

Annual Report and Accounts 2020

Gordie Houston 
Birmingham 

Agility & Resilience: 

Bringing the team together  
to raise money for charity 

Brewin Dolphin encourages colleagues to raise funds for charities of their choice,  
and supports them to do so. At the start of the pandemic, with many charities facing 
significant reductions in income due to reduced opportunities for fundraising, the 
business suggested a series of local fundraising challenges – either in teams or offices, 
raising over £70,000 in total. Gordie Houston co-ordinated the Birmingham office effort. 

Around the world 

Earlier in 2020, we selected Midlands charity Help Harry Help Others as the Birmingham 
office’s charitable partner for the year. We had planned to support them with a number  
of charity activities including a golf day, but these had to be cancelled due to the 
pandemic. So we had to think of another way to raise money for them. 

I came up with the idea for Round the World in 80 Days, because it gave us  
a good challenging target – 25,000 miles to be covered in 80 days. People were  
able to walk, run, cycle or swim to help us cover the distance. 

The response was fantastic. Out of 63 people in our office, 56 signed up and joined in. 
We raised over £7,500 through friends and family, and it gave the whole office a real 
sense of togetherness at a time when we were all getting used to working remotely.

www.brewin.co.uk  

Brewin Dolphin

43

Strategic ReportGovernanceFinancial StatementsOther InformationPrincipal Risks

Managing our risks 

Effective risk management is key to the success of delivering our 
strategic objectives. Our approach to risk management continues to 
evolve as the risk landscape changes; it ensures timely identification, 
assessment, and management of the principal risks to our business. 

We have a defined risk appetite which enables us to effectively 
manage the potential upside and downside risks of our strategy.

•  Appropriate levels of conduct and considered risk  

taking behaviour;

•  Recognition of the importance of knowledge, skill and 

experience in risk management;

•  Members of staff at all levels to escalate events and make 
suggestions for improving processes and controls; and

•  An acceptance of the importance of continuous management 

of risk, including clear accountability for and ownership  
of specific risks.

The benefits of establishing a strong risk culture is evident,  
with our employees self-identifying and escalating risk events and 
potential issues to mitigate the probability of risks crystallising.

We follow industry practice for risk management through the 
“three lines of defence” model. The first line is the business that 
owns and manages the risk, the second consists of the control 
functions that monitor and facilitate the implementation of 
effective risk management practices, and the third line is 
independent assurance provided by internal audit. 

The Board reviews the effectiveness of this Risk Management 
Framework and undertakes an assessment of the principal and 
emerging risks, receiving reports on internal control from the  
Audit and Risk Committees and debating key risks for the Group 
following more detailed work by the Risk Committee.

The key parties involved in the risk management process within 
the Group and their respective responsibilities and an explanation 
of how risk management is structured within the Group, are set 
out opposite.

Our principal risks relate to our resilience from an operational  
and financial perspective, and our strategic focus including 
change management required to build a platform for growth,  
and innovation to deliver propositions that continue to meet the 
needs of our clients. 

The primary objectives of risk management at Brewin Dolphin  
are to ensure that there is: 

•  A strong risk culture so that employees are able to identify, 
assess, manage and report against the risks the business is 
faced with; 

•  A swift and effective response to risk events and potential 

issues in order to minimise impact; 

•  A defined risk appetite within which risks are managed; and
•  An appropriate balance between risk and the cost of control.

Our approach is to maintain a strong control framework to 
identify, monitor and manage the principal risks we face, 
adequately quantify them and ensure we retain sufficient capital  
in the business to support our strategy.

We assess our principal risks regularly to ensure that our risk 
profile is within our risk appetite which is set by the Board.  
Annual risk workshops attended by both the Risk Committee  
and the Executive Committee are held.

Risk Management Framework

The Board has established a Risk Management Framework to 
ensure there is effective risk governance. The Board promotes  
a strong risk culture and expects every employee within the 
Group to adhere to the high standards established by the Board. 

The Board encourages a strong risk culture throughout the 
business by promoting:

•  A distinct and consistent tone from the top;
•  Clear accountabilities for those managing risk;
•  Prompt sharing and reporting of risk information;
•  A commitment to ethical principles;

44

Brewin Dolphin 

Annual Report and Accounts 2020

Risk management process 

We categorise risks into risk groups covering potential impacts to clients, revenue, capital and reputation.  
The three risk groups are: 

Business  
risks

Financial  
risks 

Operational  
risks

Our risk management process involves the identification and assessment of specific risks within these risk groups, mitigation and 
management of these risks, and monitoring and reporting against these risks, which provides the foundation to enable us to deliver 
against our strategic objectives. 

Risk Management Framework 

Top down risk management 

Board 

•  Responsible for ensuring there is  
an adequate and appropriate risk 
management framework and culture 
in place.

•  Sets risk appetite and is responsible 

for ensuring alignment with the 
Group’s business strategy.

•  Approves the ICAAP.

Risk Committee

•  Oversees the Risk  

Management Framework.

•  Assists the Board in its 

responsibilities for the integrity  
of internal control and risk 
management systems.
•  Recommends the ICAAP  
to the Board for approval.

Audit Committee

•  Assists the Board in gaining 
assurance as to the integrity  
of the Financial Statements and  
the effectiveness of the system  
of internal controls.

•  Monitors the effectiveness  

and objectivity of internal and  
external auditors.

Risk Management Committee 

•  Executive level committee oversight 
and monitoring of the adequacy and 
effectiveness of the Risk 
Management Framework.

•  Monitors current and emerging risks 

and themes.

•  Oversees the Group’s  

Policy Framework.

Business risks
These are the risks that we do not 
set the right strategy, a material 
business decision fails or external 
market factors impact the viability 
of the business.

Financial risks
These are the risks facing our 
business in terms of inadequate or 
failed management of finances and 
the risk introduced by external 
factors that could have a 
detrimental impact on our cash 
flow, capital and liquidity.

Operational risks
This is the risk of loss resulting 
from inadequate or failed internal 
processes, people and systems,  
or from external events.

Bottom up risk management

Risk identification and 
assessment

•  Risk and Control Self Assessments 
to identify the key risks for each 
department, for business change 
activities, and for new products  
and services.

•  A horizon scanning forum is in place 
to identify and assess emerging 
risks, and establish ownership  
for mitigation and management  
of those risks.

•  Assessment of inherent (pre-control) 

and residual risk (post-control).

Risk mitigation and management

•  Management of events that have  
a potential or actual financial, 
regulatory, operational or  
client impact.

•  Agreeing action plans to mitigate 

risk issues.

Risk monitoring and reporting

•  The business community is primarily 

responsible for monitoring risks.

•  Risk trends are monitored  

and analysed.

•  Key risk indicators are  

reviewed monthly.

Risk assurance

•  Internal auditors evaluate the 

adequacy of process and systems, 
and test the operating effectiveness 
of key controls.

•  Control monitoring teams are  
in place, undertaking both  
regular control sampling and 
thematic reviews.

www.brewin.co.uk  

Brewin Dolphin

45

Strategic ReportGovernanceFinancial StatementsOther InformationPrincipal Risks continued

Principal risks - gross risk assessment 

Factors which reduce these risks are provided in the principal risks and uncertainties table. The risks are shown on an inherent 
basis (before mitigating controls): 

4 Regulatory &

legal compliance 

5 Change management 

8 Fraud 

7 Resilience 

6 Conduct 

1 Propositions 

3 Counterparty default

2 Acquisitions 

y
t
i
l
i
b
a
b
o
r
P

Impact

Business risks

Financial risks

Operational risks

1:  Propositions

2:  Acquisitions

3: Counterparty default

4: Regulatory & legal compliance 

5: Change management 

6: Conduct 

7: Resilience

8: Fraud 

Responding to risks 

•  Resilience has been crucial during 2020, and our crisis 

management teams have been in full operation in response  
to COVID-19. We have provided continuity of service to our 
clients, and evidenced our capability to effectively respond to  
a crisis from a people, processes and systems perspective,  
in addition to our financial resilience.

•  We held an in depth risk workshop with our Risk Committee 
and Executive Committee members, focusing on business 
risks, e.g. the risk of losing key staff and clients, and focusing 
on emerging trends within the financial sector and broader 
societal themes, e.g. sustainability. 

•  Financial market uncertainty has significantly increased.  

We regularly stress test our funds, profit, cash, and regulatory 
capital to understand and plan for situations which could result 
in the need to amend our business strategy. 

•  Change management governance and oversight has been  

a significant focus during the period as we have completed the 
implementation of a new client management system, and are 
progressing with the implementation of a new custody and 
settlement system.

•  We have successfully implemented a Governance, Risk and 
Compliance tool in 2020, aggregating risk-related data into  
a single application, providing enhanced analytical capabilities 
to identify risk trends, and workflow capabilities to enhance the 
efficiency of how we manage risk.

•  The pipeline of regulatory change remains a focus, including 
our preparations for a new prudential regime for investment 
firms, due to be implemented in summer 2021. In addition,  
we continue to be focused on Brexit and have a Brexit Steering 
Committee in place to co-ordinate the Group’s preparation  
for EU withdrawal.

The Directors confirm that we have carried out a robust 
assessment of the emerging and principal risks facing the 
Company, including those that would threaten its business  
model, future performance, solvency or liquidity.

46

Brewin Dolphin 

Annual Report and Accounts 2020

Principal risks and uncertainties 

The tables below detail the principal risks and uncertainties we have identified, it is not an exhaustive list of all of the risks the Group 
faces. We have a process to regularly report key risk indicators and identify changes in the profile of these principal risks. We also 
consider emerging risks as part of this process. 

Key to our strategic outcomes

RG  Revenue growth 

IE

 Improved efficiency 

CS  Capital efficiency and shareholder return 

Read more on page 22 for ‘Our Strategy’ and page 24 for KPIs for further information in relation to the primary strategic impact. 

Business risks 
These are the risks that we do not set the right strategy, a material business decision fails, or external market factors impact the businesses 
viability. This could include an inability to introduce or enter into new business lines effectively, to expand organically or through merger/
acquisition, or to enhance the effectiveness of our operational infrastructure. In addition to the principal risk specified, we monitor the 
external environment and model the potential impact of different potential geopolitical scenarios as part of our stress testing programme. 

Principal risk 
and risk 
owner(s)

1

Propositions
Risk owners: 
Managing 
Director of 
Advice and 
Innovation,  
and Managing 
Director of 
Wealth and 
Investment

2

Acquisitions
Risk owner: 
Acquisition 
Executive 
Sponsor 

Primary 
strategic 
impact 

RG

Nature and potential 
impact of the risk

The risk of propositions 
being uncompetitive 
and not meeting the 
needs of our clients, 
resulting in a failure to 
attract new clients or 
existing clients leaving, 
e.g. risk of not meeting 
increasing demand for 
sustainability focused 
investment solutions. 

Mitigating factors 

•  Dedicated resources to develop, test and 

launch new service offerings.

•  New service offerings are piloted before 

broader rollout.

•  Two key hires recruited into the sustainability 

team, driving the Group’s sustainability 
strategy and responsible investment 
propositions, considering environmental, 
social and governance factors, including 
climate change.

Examples of 
risk metrics 
monitored

•  Number of  
new clients, 
client pipeline, 
net flows,  
funds under 
management.

Movement  
in the year 

Client needs  
are changing and 
there is increasing 
demand for 
different 
investment 
solutions.

The risk of acquisitions 
not achieving strategic 
objectives or resulting 
in unidentified liabilities 
post completion. 

RG

•  Acquisitions form part of the Change 

Management Programme governance.
•  Post completion metrics are monitored.

•  Income,  

client and staff 
retention, client 
complaints. 

We have 
significantly 
progressed 
integration  
activity for the 
acquisitions 
completed in  
the prior period. 

Financial risks 
These are the risks facing our business in terms of inadequate or failed management of finances and the risk introduced by external factors 
that could have a detrimental impact to our cash flow, capital and liquidity. 

Principal risk 
and risk 
owner(s)

Nature and potential 
impact of the risk

Primary 
strategic 
impact 

Mitigating factors 

Examples of 
risk metrics 
monitored

Movement  
in the year 

3

Counterparty
Risk owner: Chief 
Financial Officer

Default by our banking 
counterparties could 
put our own or our 
client cash deposits  
or assets at risk of loss. 

CS

•  A Financial Risk Management Framework is in 
place which includes managing the Group’s 
exposure to counterparty credit risk; setting 
and monitoring counterparty limits.

•  Proportion  

of money held 
per banking 
counterparty.

•  Diversity across our banking counterparties.
•  Due diligence is undertaken for all banking 

counterparties. 

•  A Financial Risk Committee provides oversight 
of the Financial Risk Management Framework.

•  Banking 

counterparty 
ratings.

•  Changes in the 
risk profile  
of banking 
counterparties.
•  Credit Default 
Swap spreads.

The risk externally 
has increased due 
to the challenging 
economic 
environment. 
However,  
in response we 
have increased 
diversification of 
money held per 
banking 
counterparty.

www.brewin.co.uk  

Brewin Dolphin

47

Strategic ReportGovernanceFinancial StatementsOther InformationPrincipal Risks continued

Operational risks
This is the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events. 

Principal risk 
and risk 
owner(s)

4

Regulatory & 
Legal 
Compliance
(Risk owner: 
Chief Risk 
Officer)

Primary 
strategic 
impact 

CS

Nature and potential 
impact of the risk

This is the risk that we 
are not compliant with 
all existing applicable 
regulation and 
legislation, which could 
lead to regulatory 
enforcement action.

Mitigating factors 

Examples of 
risk metrics 
monitored

Movement  
in the year 

•  Compliance and Legal functions monitor and 

•  We have 

oversee fulfilment of our regulatory and 
legislative requirements and interactions with 
our key regulators.

•  We execute against a robust compliance 

monitoring plan, and have strong governance 
in place to identify issues and ensure any 
required actions are completed.

5

Change 
Management
(Risk owners: 
Chief Risk Officer 
and Chief 
Operating Officer)

IE

The risk that business 
and regulatory changes 
are not delivered. This 
could restrict the firm’s 
ability to achieve its 
strategic objectives  
of revenue growth and 
operational efficiency. 

•  A Business Change Board with Executive 

Committee representatives oversee  
and challenge the change management 
programme.

•  Change management is centralised within  

a Change and Transformation team.

This is the risk of not 
delivering fair outcomes 
for clients.

CS

6

Conduct
(Risk owner: 
Group Head  
of Investment 
Governance)

7

Resilience
(Risk owners: 
Chief Risk Officer 
and Chief 
Operating Officer)

This is the risk that the 
Group does not have 
the ability to respond 
to, recover and learn 
from operational 
disruption to core 
business activities.

8

Fraud 
(Risk owner: 
Chief Risk 
Officer)

The risk of 
unauthorised gain or 
transfer of company or 
client assets, and the 
risk of unauthorised 
access to or corruption 
of information.

CS

CS

•  Tone from the top sets a culture which puts 

delivering fair outcomes for clients at the core 
of the Group’s activities/ethos.

•  A conduct risk framework sets our approach 
to conduct risk governance and the ongoing 
assessment, monitoring against key metrics 
and reporting of conduct risk.

•  A conduct risk dashboard is in place, enabling 
detailed monitoring and oversight of conduct 
risk at an individual employee level.

•  A risk based client on-boarding process which 
ensures that we understand our clients’ needs 
and attitudes to risk.

•  A quality assurance process to identify and 
address any instances where the best 
outcomes for clients are not achieved.

•  Robust investment governance supported by 
an Investment Governance Committee and  
a dedicated research department.

•  A dedicated Information Security, Data 

Protection and Operational Resilience team 
reports directly to the Chief Risk Officer.

•  Crisis management scenarios are undertaken 
with external providers to test the roles and 
responsibilities of the crisis management 
response teams.

•  We engage independent parties to act 

undercover and simulate attacks.

•  We have a third party security specialist in 
place to ensure the resilience capabilities  
of our third parties.

•  All expense payments are requested, 

approved and administered using a spend 
management platform with in built controls.
•  Robust controls are in place for the requested 

change of payee bank account details.
•  Threat scanning for potential cyber risks.
•  Simulated phishing programme in place to 
ensure familiarisation with phishing attacks.

dashboards in 
place to 
monitor each 
regulatory risk 
which includes 
assessment of 
the control 
environment, 
regulatory 
interaction, 
issues and 
breaches.

•  Project status 
taking into 
account risks, 
issues, budget, 
resources, 
internal and 
vendor 
deliverables.

•  Client service 

reviews.
•  Quality  

of advice.

•  Asset 

allocation.

•  Portfolio 
turnover.

•  Client 

complaints.

We have 
completed actions 
for the key potential 
issues identified as 
a result of our 
governance 
processes. 
However, the 
regulatory and legal 
environment will be 
impacted by Brexit.

Although we have 
successfully 
completed the 
implementation  
of a replacement 
client management 
system in the 
period, material 
reduction in 
Change 
Management risk 
will be achieved 
following 
replacement of the 
custody and 
settlement system.

Increased market 
volatility has  
led to increased 
trading and 
changing client 
requirements.

•  Technology 

resilience and 
potential 
vulnerabilities.

•  Key person 

dependencies.

•  Service 

disruptions.

The external 
threat of 
operational 
disruption 
increases.  
We continue  
to mature  
our approach  
to mitigating  
this risk.

•  Fraud 

attempts.

•  Internal 
process 
monitoring 
results.
•  Security 
threats.

•  Phishing testing 

results.

Heightened 
external risk, 
particularly related 
to cyber, as 
fraudsters take 
advantage of the 
COVID-19 
pandemic.

48

Brewin Dolphin 

Annual Report and Accounts 2020

Going concern

The Group’s business activities, performance and position, 
together with the factors likely to affect its future development are 
set out in the Chairman’s Statement, the Strategic Report and the 
report of the Risk Committee.

The Group’s objectives, policies and processes for managing its 
capital; its financial risk management objectives; details of its 
financial instruments and its exposure to credit risk and liquidity 
risk are described in note 30 to the Financial Statements.

The Directors believe that the Group is well placed to manage its 
business risks successfully. The Directors assess the outlook of 
the Group by considering its Medium-Term Plan (‘MTP’) as well 
as the results of a range of stress tests. The MTP takes into 
account both the COVID-19 pandemic and Brexit and the 
resultant economic uncertainty and volatility. The stress tests, 
including a reverse stress, enable the modelling of the impact  
of a variety of external and internal events on the MTP; identify  
the potential impact of stress events on the Group’s income, 
costs, cash flow and capital; and enable the Directors to assess 
management’s ability to implement effective management actions 
that may be taken to mitigate the impact of the stress events (see 
note 3bii to the Financial Statements for detail).

These tests demonstrated that the Group has adequate 
resources, including cash, to continue in operational existence  
for the foreseeable future. Accordingly, the Directors continue  
to adopt the going concern basis for the preparation of the 
Financial Statements.

In forming their view, the Directors have considered the Group’s 
prospects for a period exceeding 12 months from the date on 
which the Financial Statements are approved.

Viability statement

The Directors have assessed the outlook of the Group over  
a longer period than the 12 months required by the going  
concern statement in accordance with the UK Corporate 
Governance Code.

The assessment is based on the Group’s Medium-Term Plan 
(‘MTP’), the Internal Capital Adequacy Assessment Process 
(‘ICAAP’) and the evaluation of the Group’s principal risks  
and uncertainties (see pages 47 and 48), including those risks 
that could threaten its business model, future performance  
or solvency.

The Group maintains a five-year MTP as part of its corporate 
planning process, which is a financial articulation of the Group’s 
strategy. The financial forecasting model is predicated on a 
detailed year-one budget and higher level forecasts for years  
two to five. As part of preparing the MTP, the Board takes into 
consideration the impact of external factors and this year in 
particular the impact of the COVID-19 pandemic and the resulting 
economic uncertainty, in the projections. 

As a matter of good practice and as part of the ICAAP required 
by the Financial Conduct Authority (‘FCA’), the Group performs  
a range of stress tests including reverse stress tests. These 
assess the Group’s ability to withstand a market-wide stress,  
a Group-specific (idiosyncratic) stress and a combined stress 
taking into account both market-wide and Group-specific events. 
The stress tests are derived through discussions with senior 
management, and are deemed to be severe but plausible,  
after considering the principal risks and uncertainties faced by  
the Group. The scenarios involved are refreshed on an at least 
annual basis or sooner if a trigger event occurs to ensure they 
remain current.

The stress tests enable the Group to model the impact  
of a variety of external and internal events on the MTP; to identify 
the potential impact of stress events on the Group’s income, 
costs, cash flow and capital; and the Board to assess the 
effectiveness of any management actions that may be taken  
to mitigate the impact of the stress events.

The reverse stress tests allow the Board to assess scenarios and 
circumstances that would render its business model unviable.

This enables the identification of potential business vulnerabilities 
and the development of potentially mitigating actions. 

As an example, for this year, one of the Group stresses under the 
market-wide scenario is based around the impact of the 
prolonged inflation experienced in the 1970’s which saw global 
equities fall approximately 40%. Subsequent management actions 
include, inter alia, a significant decrease of dividend payments 
over the period and variable remuneration reduced to as minimum 
as possible. Following these actions, the resultant outcome 
ensures the Group still maintains sufficient net assets and 
regulatory resources to operate as a going concern.

In addition, the Group has prepared for the UK leaving the 
European Union without a withdrawal agreement. Both these 
analyses do not present any reason to believe the Group will not 
remain viable over the longer term. 

Following the assessment of the above, the Board concluded that 
the Viability Statement should cover a period of five years. While 
the Directors have no reason to believe that the Group will not be 
viable over a longer period, this period has been chosen to be 
consistent with the MTP used as part of the Group’s corporate 
planning process.

Taking account of the Group’s current position and principal risks 
and the Board’s assessment of the Group’s prospects, the 
Directors have a reasonable expectation that the Group will be 
able to continue in operation and meet its liabilities as they fall due 
over a period of at least five years. 

www.brewin.co.uk  

Brewin Dolphin

49

Strategic ReportGovernanceFinancial StatementsOther InformationNon-Financial Information Statement

The following section provides the key areas of disclosure in this Annual Report required by sections 414CA and 414CB of the 
Companies Act relating to non-financial reporting and references to where further information can be found. All policies have an 
accountable person who attests that the policy is fit for purpose prior to it being reviewed and approved by the relevant committee  
on an annual basis, the relevant committee for each policy is set out in the table below.

Policy 

Policy objective

Outcomes/impact/action taken

Employees 
The Group values its people and their wellbeing. It is strongly committed to the engagement, development and recognition of its employees and  
is mindful of the impact of culture. Further details on HR policies and employee related outcomes can be found on pages 38 - 39 and 62 - 63. 

Employee handbooks

Approved by the  
Executive Committee

Health and Safety Policy

Approved by the  
Risk Management Committee

Senior Managers Individual 
Accountability Policy

Approved by the  
Executive Committee

Training and Competence 
Scheme

Approved by the  
Executive Committee

The handbooks outline values, culture, benefits etc. They are 
designed to improve engagement among staff and are an 
important element of the recruitment process.

Employees are updated on general policies, 
guidelines and benefits and understand what 
action to take if problems occur in order that 
issues are dealt with fairly and consistently.

The policy ensures that the Group complies with legislation to 
protect its employees and clients and provides a suitable and safe 
environment for clients, employees and anyone affected by the 
Group’s operations.

Annual risk assessments are completed and 
actions identified to improve the health and 
safety of employees. 

For further information see page 36.

The policy ensures that the Group’s regulatory obligations  
in respect of Senior Manager’s training and competence 
requirements and the assessment of their ongoing fitness and 
propriety are met.

The scheme ensures that the Group meets its regulatory 
obligations in respect of training and competence and that clients 
receive suitable advice, fair outcomes and high standards of 
service by helping to ensure that employees are fit and proper.

Senior Managers have access to training and 
are encouraged to develop their knowledge. 

Bi-annually a report is submitted to the Risk 
Management Committee identifying 
exceptions, issues and breaches 
accompanied by recommendations.

Competency is maintained through training 
and ongoing supervision. 

Environment 
The Group does not have a specific policy in relation to environmental matters. As set out in the Environmental, Social and Governance (‘ESG’) section 
on page 34, our impact on the environment is largely through UK-based travel and the consumption of resources and emissions at the buildings in our 
branch network. Further details of initiatives are set out in the ESG section. The Group’s Greenhouse Gas Emissions report can be found on page 101.

Social Matters
The Group does not have a specific policy in relation to social matters. However, as detailed in the Corporate Social Responsibility (‘CSR’) section, see 
pages 40 to 41, we strive to make meaningful contributions to the local communities in which we operate. 

Vulnerable Clients Policy 

The policy defines vulnerable clients and the Group’s approach  
to supporting them, managing them sensitively and taking into 
account their specific needs. 

Systems are in place which allow Certified 
Persons to record when a client is vulnerable 
and to ensure the client has all the support to 
ensure they understand information provided 
and implications of decisions they make. 

Training on the policy takes place on  
a periodic basis. 

Approved by the  
Investment Governance Committee

Data Protection Policy

Approved by the  
Risk Management Committee

Achieving Fair Outcomes  
for Clients Policy

Approved by the  
Investment Governance Committee

Vendor Management and 
Outsourcing Policy

Complaints Policy

Approved by the  
Investment Governance Committee

The policy sets out the responsibility of the Group, Board, 
Executive Committee, staff, contractors and consultants to 
comply fully with GDPR and the UK Data Protection Act 2018.

Data security and awareness training  
is provided to Group personnel on an  
annual basis.

The policy sets out the requirements to ensure the Group  
delivers fair outcomes for its clients, underpinning the way  
the Group does business which is embedded into its culture, 
policies and procedures.

Risk and Compliance teams perform 
monitoring and IT security oversee the 
implementation of appropriate tools to 
perform monitoring.

Mandatory conduct training is undertaken  
by all Group personnel. Group personnel are 
adequately trained, supervised and must 
remain competent in their responsibilities  
and comply with legal regulatory standards. 

Management Information is reviewed 
periodically by committees including the 
Investment Governance Committee.

See Anti-Corruption and Bribery section below.

The policy ensures that all client expressions of dissatisfaction 
alleging financial loss, material distress or inconvenience are 
resolved fairly resulting in good client outcomes.

Complaints handling management 
information is reported to the Chief Risk 
Officer and Board as appropriate.

50

Brewin Dolphin 

Annual Report and Accounts 2020

Policy 

Policy objective

Outcomes/impact/action taken

Human Rights 
The Group’s exposure to human rights issues is limited, so we do not have specific policies for this. We take a zero-tolerance stance on slavery and 
human trafficking within our workforce and supply chain and a rigorous vendor due diligence is completed regularly on suppliers. The Group’s Modern 
Slavery and Human Trafficking Statement can be found on our website. See the ESG section on page 34 for more information.

Modern Slavery Policy

Approved by the Board

Speak Up Policy

The policy outlines the Group’s position in relation to modern 
slavery and establishes a framework to facilitate the monitoring 
and supervision of internal and external business dealings to 
ensure we are not directly or indirectly facilitating modern slavery 
of any kind and satisfy our legal obligations.

The policy provides guidance on regulatory obligations  
and expectations concerning whistleblowing arrangements, 
encouraging staff to report suspected wrongdoing and  
concerns as soon as possible without fear or reprisals.

Modern slavery training is provided to staff to 
be considered at higher risk of encountering 
incidents of modern slavery. 

Due-diligence is carried out prior  
to onboarding any vendor asking for 
confirmation of their adherence to  
Modern Slavery Law.

An annual Speak Up Report is submitted  
to the Speak Up Champion and Audit 
Committee. 

Appropriate training is provided  
to Group personnel.

Approved by the Audit Committee

Anti-Corruption and Bribery

Anti-Bribery and Corruption 
(‘ABC’) Policy

Approved by the Audit Committee 

Vendor Management and 
Outsourcing Policy
Approved by the  
Risk Management Committee

Conflicts of Interest Policy 

The policy sets out the Group’s requirements in respect of 
Anti-Bribery and Corruption, helping to prevent Group personnel 
and other associated parties from committing acts of bribery and 
provide guidance to those working for the Group on how to 
recognise and deal with bribery and corruption issues.

The policy ensures the Group enters and maintains relationships 
with vendors on a commercial footing and is compliant with all 
relevant laws and regulation. 

The policy sets out minimum standards to identify and manage 
conflicts of interest and take appropriate steps to identify,  
prevent or manage conflicts that may arise in carrying out 
business activities and also maintain effective arrangements  
to prevent conflict causing damage to a client’s interests.

Approved by the Audit Committee 

Gifts and Hospitality Policy 

Approved by the  
Risk Management Committee

The policy sets out the requirements that must be observed in 
relation to giving or receiving gifts, hospitality to clients and third 
parties, so that Group personnel understand the risks in relation 
to gifts and hospitality.

ABC management information is reported  
to senior management including Risk 
Management Committee and breaches are 
identified, monitored and reported. 

ABC training and awareness is available for 
all Group personnel.

Vendor management and outsourcing 
management information is reported to  
the Risk Management Committee on  
a regular basis.

A Conflicts of Interest register is maintained 
and reviewed by the Risk Management 
Committee bi-annually and the Audit 
Committee annually. 

Mandatory training is an annual requirement 
for all Group personnel along with an annual 
declaration to disclose any Conflicts  
of Interest.

Gifts and hospitality management information 
is provided to the Risk Management 
Committee on a monthly basis. Additionally 
there are periodic checks of gifts  
and hospitality. 

Anti-Money Laundering and 
Counter-Terrorist (‘AML & CT’) 
Financing Policy

The policy sets out to mitigate the risk that Group could be used 
to further financial crime (including money laundering and/or 
terrorist financing) which meets the objectives of the regulators 
and applicable laws.

AML & CT management information is 
provided to the Risk Management Committee 
and the Audit Committee and an annual 
report is submitted to the FCA. 

Approved by the Audit Committee

Description of principal risks and impact of business activity 
see Principal Risks page 44. 

Description of the business model 
see Business Model page 12.

Mandatory training is an annual requirement 
for all Group personnel.

Non-financial key performance indicators 
The Group uses non-financial information in all aspects of its business, from development of its business model and strategy (pages 12 and 22)  
to reviewing and measuring the principal risks (pages 47 and 48) and the performance of the business (pages 28 to 33). Key non-financial KPIs relate  
to client satisfaction and employee engagement; more information can be found on pages 38 and 39.

The Risk Committee and Audit Committee consider non-financial matters as a matter of routine; their reports can be found  
on pages 72 and 74 respectively.

www.brewin.co.uk  

Brewin Dolphin

51

Strategic ReportGovernanceFinancial StatementsOther InformationAgility & Resilience
Governance

What binds us together is a sense  
of purpose, a shared set of values  
and a strong culture.”

Simon Miller
Chairman

52

Brewin Dolphin 

Annual Report and Accounts 2020

www.brewin.co.uk  

Brewin Dolphin

53

Strategic ReportGovernanceFinancial StatementsOther InformationBoard of Directors

A leadership team creating 
sustainable shareholder value 

Simon Miller 
Chairman

Robin Beer 
Executive Director 

Siobhan Boylan 
Executive Director 

Committee membership

A

N

R

Audit Committee

Nomination Committee

Remuneration Committee

RK

Risk Committee

Denotes Chairman 
of Committee

Ian Dewar 
Senior Independent Director 

Kath Cates 
Non-Executive Director 

Michael Kellard 
Non-Executive Director 

Phillip Monks 
Non-Executive Director 

Simonetta Rigo 
Non-Executive Director 

Caroline Taylor 
Non-Executive Director 

As at 30 September 2020

Length of tenure

Balance of Executive and 
Non-Executive Directors

Gender diversity

2

2

7

2

4

5

■ Executive Directors 
■ Non-Executive Directors 

■ Male
■ Female 

5

■ 6 years+
■ 3-6 years
■ 0-3 years

54

Brewin Dolphin 

Annual Report and Accounts 2020

Simon Miller 
Chairman 

N

R

Appointed: Chairman March 2013,  
Chair of the Nomination Committee, 
Deputy Chairman and Senior Independent 
Director 2012. Joined the Board in 2005.

Key areas of experience:  
An Independent Non-Executive Director  
with a wide range of experience in the 
financial services sector, including wealth 
management and investment management.

Current external appointments:  
Chairman of BlackRock North American 
Income Trust PLC, and Chairman of 
Hampden & Co. Senior Independent 
Director of STV Group PLC.

Previous experience: Called to the  
Bar and subsequently worked for Lazard 
Brothers and County NatWest. Chairman 
of Dunedin Capital Partners. 

Robin Beer 
Executive Director 

Appointed: Chief Executive Officer 
June 2020. Joined the Group in 2008.

Key areas of experience: Wealth and 
investment management, financial services 
and operations. 

Previous experience: Prior roles at 
National Australia Bank, Gerrard and 
Barclays. Member of the Group’s Executive 
Committee since 2016. 

Siobhan Boylan 
Executive Director 

Appointed: Chief Financial Officer  
March 2019.

Key areas of experience: Finance, 
investment management and  
financial services. 

Previous experience: CFO at  
Legal & General Investment Management,  
CFO of Aviva North America and  
Aviva Investors. Qualified as an accountant 
(ICAEW) at PricewaterhouseCoopers. 

Ian Dewar 
Senior Independent Director 

Phillip Monks 
Non-Executive Director 

Appointed: February 2020.

Key areas of experience: Financial 
services.

Current external appointments:  
Chief Executive Officer of  
Aldermore Group PLC.

Previous experience: Chief Executive 
Officer of Europe Arab Bank PLC and 
Gerrard Ltd and senior management 
positions at Barclays Bank Ltd.

Simonetta Rigo 
Non-Executive Director 

RK

R

Resigned: November 2020.

Appointed: June 2018.

Key areas of experience: Financial 
services, marketing, product, digital 
branding, customer relationships  
and strategy.

Current external appointments:  
Advisory Board Membership at  
Surrey Business School.

Previous experience: Interim Chief 
Customer Officer at Tesco Bank, SVP 
Global Brand, Marketing and Customer 
Engagement at Western Union and board 
member at Western Union Foundation, 
senior positions at Bupa International, 
American Express and McKinsey and holds 
an MBA from INSEAD. 

Caroline Taylor 
Non-Executive Director 

A

N

R

Appointed: May 2014, Chair of 
Remuneration Committee October 2018.

Key areas of experience:  
Remuneration, financial services, 
investment management, operations  
and compliance.

Current external appointments:  
Non-Executive Director of Ecclesiastical 
Insurance Office PLC, Ecclesiastical 
Insurance Group PLC and Floors Castle 
Outdoor Events Limited.

Previous experience: Director of 
Goldman Sachs Asset Management 
International and Director of GS 
Luxembourg and Dublin Mutual Funds.

A

R

RK

N

Appointed: November 2013, Chairman of 
Audit Committee March 2014. Appointed 
Senior Independent Director July 2019.

Key areas of experience: Finance, 
financial services, audit, risk management 
and not-for-profit.

Current external appointments:  
Non-Executive Director of Manchester 
Building Society and Non-Executive 
Director of Arbuthnot Banking Group PLC.

Previous experience: Partner of KPMG 
and Non-Executive Trustee of a charity. 
Qualified as a chartered accountant 
(ICAEW) at KPMG. 

Kath Cates 
Non-Executive Director 

A

N

RK

Appointed: December 2014, Chair of  
the Risk Committee September 2015. 
Senior Independent Director until July 
2019. Kath will not seek re-election  
as a Director at the next AGM.

Key areas of experience:  
Risk, international financial services, 
operations, corporate governance, 
investment management and insurance.

Current external appointments:  
Non-Executive Director and Chair  
of the remuneration committee for  
RSA Insurance Group plc, Non-Executive 
Director of Threadneedle Investment 
Services Limited. Non-Executive Director of 
Threadneedle Asset Management Holdings 
S.A.R.L, Threadneedle Pensions Limited. 
Non-Executive Director of United Utilities 
Group PLC and TP ICAP plc with effect 
from 1 February 2021.

Previous experience: COO in wholesale 
banking for Standard Chartered Bank and 
spent 22 years in various roles at UBS, 
including Global Head of Compliance. 

Michael Kellard 
Non-Executive Director 

A

Appointed: December 2017.

Key areas of experience: Financial 
services, wealth management, pensions 
and life sector, sales and digital financial 
service platforms.

Current external appointments:  
Director Brae Lea Financial Ltd.

Previous experience: CEO of AXA Wealth 
Management, CEO of Winterthur Life and 
CEO and Sales Director and Distribution 
Director for the Life and Pensions division 
of Norwich Union. Member of Scottish 
Future Growth Council. 

www.brewin.co.uk  

Brewin Dolphin

55

Strategic ReportGovernanceFinancial StatementsOther InformationCorporate Governance Report

Chairman’s introduction to 
corporate governance 

We believe that our culture is strong and we are proud of our 
values, Genuine, Expert and Ambitious. These continue to be  
fully supported by the Board. The Board considers that a positive 
culture is vital to the delivery of long-term value for our 
stakeholders. In 2020 we ran the sixth Employee Engagement 
Survey. The survey is a valuable way for the Board to understand 
the views of our employees and in turn enhances business 
performance. This year our engagement score increased.

There have been a number of Board changes in the year.  
David Nicol retired as Chief Executive and Kath Cates has 
decided not to seek re-election at the 2021 AGM following six 
years with the Company. I have already expressed my thanks to 
David for the last seven years as Chief Executive and I should like 
to pay tribute to Kath for her valuable contribution as Chair of the 
Risk Committee and a Non-Executive Director. Simonetta Rigo 
resigned on 13 November 2020 in order to take up an executive 
role and Charles Ferry will be appointed as an Executive Director 
with effect from the conclusion of the 2021 AGM, subject to 
regulatory approval. Further details are contained in the 
Nomination Committee report on pages 70 to 71. 

Robin Beer replaced David Nicol as Chief Executive Officer in 
June 2020. The relationship between the Chairman and the Chief 
Executive Officer is key to the success of the Board as a whole 
and depends on a shared purpose. Throughout his time at Brewin 
Dolphin, Robin has been a strong advocate of our culture. Culture 
will continue to be the foundation for the future success of the 
Group. Further information about the Chief Executive Officer 
selection is on page 71.

As mentioned in last year’s report, I became Chairman in 2013 
after joining as a Non-Executive Director in 2005. The 2018  
Code states that service of more than nine years should be  
a critical factor in succession planning. As such I have decided  
to step down at the 2021 AGM. Ian Dewar, as Senior 
Independent Non-Executive Director, led the search for my 
replacement. I took no part in the process. Toby Strauss will 
become Chairman following the AGM in 2021 and I am confident 
that he will be a success and carry the Group through the  
next stage of its strategy. Toby and Robin will continue the 
collaborative and strong relationship between Chief Executive 
Officer and Chairman. There is further insight into the search 
process on page 71. 

Simon Miller
Chairman

The Board remains committed to providing effective leadership 
within the corporate governance framework to enable the  
delivery of our strategy and create long-term value for all  
of our stakeholders. 

We hold eight scheduled Board meetings each year and meet 
informally on other occasions. This year, as a result of the 
COVID-19 pandemic, the Board has had to adapt to a new way 
of conducting its engagement with each other. The governance 
structure enabled us to successfully manage new working 
practices. I am proud of the way that the business swiftly  
adapted its working practices during this turbulent time.  
Further information on our COVID-19 response can be found  
on pages 66 to 67. 

We place importance on the responsibilities which we have 
towards our stakeholders, page 65 set out the key stakeholders 
and how their interests have been taken into account in the 
decision-making process. Caroline Taylor is the Board’s 
representative for employee engagement. This role has been 
particularly important in the current environment. She attended 
employee forums organised by our network of Engagement 
Partners and reported her findings to the Board. Please see page 
62 for more information. Her feedback was that the Engagement 
Partners had been highly effective in their role, that employees 
generally felt connected to the leadership and that morale 
remained high. 

56

Brewin Dolphin 

Annual Report and Accounts 2020

New appointments enhance debate around the Board table  
and I am comfortable that all of the changes will strengthen  
our ability to achieve the Group’s strategic aims. 

Our Committees continue to operate effectively.  
Further information on the work of the Committees can be  
found on pages 68 to 99.  

Sustainability is an area of increasing focus for the Group and  
a Sustainability Committee has been established this year.  
It will report to the Board via the Executive Committee.  
The Sustainability Committee will enhance the work we currently 
do to engage our stakeholders.

This year the AGM will be broadcast via webinar and I encourage 
shareholders to watch and listen to the AGM proceedings  
on 5 February 2021. Full details are contained in the Notice  
of Meeting. 

Simon Miller
Chairman

24 November 2020

UK Corporate Governance Code 
Compliance statement

The Board reviewed the principles and provisions of the  
UK Corporate Governance Code 2018 (the ‘Code’). 
Following this review, the Board is pleased to confirm that 
the Company has complied with the Code for the financial 
year ended 30 September 2020, except for the tenure of the 
Chairman. As stated last year our Chairman was appointed 
in 2013. He will not be seeking re-election at the 2021 AGM. 
The Code can be found on the Financial Reporting Council 
(‘FRC’) website, www.frc.org.uk and further information  
on compliance with the Code can be found below.

Board leadership and stakeholder 
engagement
Board of Directors
How the Board spent its time
Stakeholder engagement

Division of responsibilities
Governance framework

Composition, succession and evaluation
Nomination Committee report
Board evaluation
Diversity

Audit, risk and internal control
Audit Committee report
Risk Committee report 

Remuneration
Remuneration Committee report

Compliance with S.172 of the  
Companies Act 2006
Consideration of the interest of all stakeholders 

Pages

54-55
60
64-65

58

70-71
61
62-63

74-78
72-73

79-99

14, 65

www.brewin.co.uk  

Brewin Dolphin

57

Strategic ReportGovernanceFinancial StatementsOther Information 
Corporate Governance Report

Governance framework –  
leading from the top 

Board 

Delegated 
Committees 

The Board has principal responsibility for promoting the long-term strategy and success of the 
Group and provides strategic leadership. It sets the Group’s values and standards which 
underpin our culture.

The Board delegates certain responsibilities to the Board Committees below, whilst maintaining 
an appropriate level of oversight through regular reports from Committee Chairs.

The Matters Reserved for the Board and the Terms of Reference for the  
Board Committees can be found on the Investor Relations section of the website  
brewin.co.uk/group/investor-relations. 

Risk 
Committee 

The Committee 
provides oversight 
of the Risk 
Management 
Framework of the 
Group and assists 
the Board with its 
responsibilities for 
ensuring the 
integrity of the 
Group’s internal 
control and risk 
management 
systems. 

Audit 
Committee 

The Committee 
helps the Board 
meet its 
responsibilities for 
the integrity of the 
Group’s financial 
reporting, including 
the effectiveness of 
its internal financial 
control system, 
and for monitoring 
the effectiveness 
and objectivity of 
the internal and 
external auditors. 

Nomination 
Committee 

The Committee 
ensures that the 
Board retains an 
appropriate 
balance of skills  
to support the 
strategic objectives 
of the Group and 
that there are 
appropriate 
procedures in place 
for the nomination, 
selection, training 
and evaluation of 
Board members.  
It also ensures that 
there is an effective 
framework for 
succession 
planning. 

Remuneration 
Committee 

The Committee 
exercises 
independent 
judgement on 
remuneration 
policies and 
practices, and the 
incentives created 
to manage risk, 
capital and 
liquidity. It also 
oversees personal 
objectives, 
performance 
appraisal and 
individual 
compensation 
packages for the 
Chairman and 
Executive 
Directors. 

Executive 
Committee 

The purpose of the Executive Committee is to support the Chief Executive Officer in the 
implementation and formation of strategy, as well as overseeing the day-to-day running of the 
Group. It agrees operational decisions that are not otherwise reserved for the Board.

The Committee consists of the Chief Executive Officer, Chief Financial Officer and members  
of senior management from different areas of the business. The Committee meets monthly. 

Disclosure 
Committee 

The Disclosure Committee focuses on discharging the Company’s duties in accordance with 
the EU Market Abuse Regulation. It comprises the Chief Executive Officer, Chief Financial 
Officer, either the Company Secretary or Head of Legal (as alternate), plus either the Chief Risk 
Officer or the Head of Compliance (as alternate).

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A clear division of responsibilities 

The Board has a majority of Independent Non-Executive Directors. Further information on the Directors’ range of skills and expertise can 
be found on pages 54 to 55. 

Chairman 

Provides leadership to 
the Board, promoting 
constructive debate 
and challenge between 
the Executive and 
Non-Executive 
Directors.

Ensures that there  
is a good information  
flow to the Board,  
and from the Board  
to its key stakeholders.

Supports and advises 
the Chief Executive 
Officer, particularly  
on the development  
of strategy.

Builds an effective and 
complementary Board, 
regularly considering its 
composition and 
balance, diversity and 
succession planning.

Chief Executive 
Officer 

Provides leadership  
to the Group.

Develops strategy 
proposals for 
recommendation  
to the Board and is 
accountable for 
business performance.

Maintains a dialogue 
with the Chairman on 
all important matters 
and strategic issues 
facing the Group.

Ensures that there is  
an effective framework 
of internal controls, 
including risk 
management, covering 
all business activities.

Ensures that the Board 
is fully informed of all 
key matters.

Chief Financial 
Officer 

Supports the Chief 
Executive Officer in 
developing and 
implementing strategy.

Oversees the financial 
delivery and 
performance of the 
Group and provides 
insightful financial 
analysis that informs 
key decision making.

Leads investor relations 
activities and 
communication with 
investors alongside the 
Chief Executive Officer.

Works with the Chief 
Executive Officer to 
develop budgets and 
medium-term plans  
to support the  
agreed strategy.

Senior 
Independent 
Director 

Acts as a sounding 
board for the Chairman 
and serves, when 
required, as an 
intermediary for the 
other Directors.

Meets with the 
Non-Executive 
Directors (without the 
Chairman present)  
at least once a year.

Leads the Board in  
the ongoing monitoring 
and annual evaluation 
of the Chairman’s 
performance.

Available to meet  
with major shareholders 
and act as a point  
of contact for 
shareholders and  
other stakeholders.

Independent 
Non-Executive 
Directors 

Constructively 
challenge management 
and decisions taken  
at Board level.

Oversee the 
performance of 
management in 
meeting agreed goals.

Support the Chairman 
and Executive Directors 
in instilling appropriate 
culture, values and 
behaviours in the 
boardroom and across 
the Group.

Challenge the 
adequacy and  
quality of information 
received prior to  
Board meetings.

Board and Committee attendance record1
Member 
Executive Directors
Robin Beer4
Siobhan Boylan 
David Nicol3
Non-Executive Directors
Simon Miller
Ian Dewar
Kath Cates
Michael Kellard5
Simonetta Rigo6
Caroline Taylor
Phillip Monks2

Independent  Board

Audit

Risk Remuneration 

Nomination 

N
N
N

N
Y
Y
Y
Y
Y
Y

3/3
9/9
6/6

9/9
9/9
9/9
8/9
9/9
9/9
5/5

n/a
n/a
n/a

n/a
7/7
7/7
6/7
n/a
n/a
n/a

n/a
n/a
n/a

n/a
5/5
5/5
n/a
5/5
n/a
n/a

n/a
n/a
n/a

6/6
6/6
n/a
n/a
5/6
6/6
n/a

n/a
n/a
n/a

3/3
3/3
3/3
n/a
n/a
3/3
n/a

1.  The table shows attendance at scheduled meetings only. The Board and Committees also meet on an ad hoc basis when required.
2.  Phillip Monks was appointed to the Board on 10 February 2020. He attended all Board meetings held from his date of appointment. 
3.  David Nicol stepped down from the Board on 14 June 2020 and attended all Board meetings to that date. 
4.  Robin Beer was appointed to the Board on 15 June 2020. He attended all Board meetings held from his date of appointment. 
5.  Michael Kellard provided input prior to the Board and Audit Committee meetings that he was absent from.
6.  Simonetta Rigo provided input prior to the Remuneration Committee meeting that she was absent from.

Effectiveness 

For the Directors to discharge their responsibilities as set out in the Matters Reserved for the Board, the Board meets at least eight times  
a year. A full list of Matters Reserved for the Board can be found on our website. In addition, the Board attends a strategy day with 
executive management to discuss in depth the Group’s direction. Details of the Board and Committee attendance at scheduled meetings 
can be found above. The Board and Committees also meet on an ad hoc basis when required, see pages 66 and 67 for more information 
on how the Board responded to COVID-19.

www.brewin.co.uk  

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How the Board spent its time 
Key considerations  Key activities 

Strategy 

•  The Board held its annual 

strategy day to discuss the 
future strategic pillars.

•  Assessed performance of the 

Group against previously agreed 
strategic objectives. 

In practice1 

Board strategy day

Robin Beer led his first strategy day as the newly appointed Chief 
Executive Officer. The objective was to review the current strategy, 
purpose and direction of travel to provide clarity and alignment  
of key objectives.

Significant outcomes included the importance of managing strategic 
priorities, data analysis and client insight. 

Following the strategy day, Robin Beer cascaded his vision of the 
future to the Group.

Finance 

•  Received reports from the  

Dividend

Risk and 
compliance

People and  
culture

Chief Financial Officer including 
the Medium-Term Plan.

•  Considered and debated the 
payment of the interim and 
full-year dividend.

•  Considered the Group’s  

Tax strategy.

The Board debated the risks and benefits of the current dividend 
policy, including the options available in light of the volatile  
economic environment. It concluded that the total dividend for the 
year should be 14.3p. 

•  Received reports from the Chief 

FCA session

Risk Officer.

•  Approved the increase in capital 

to be held following the 
completion of the ICAAP.
•  Engaged with the FCA to 

discuss regulatory updates.

The FCA attended the Board meeting in November 2019 to discuss 
topical issues relevant to both parties that included: 

•  SREP letter 
•  CASS 
•  Change Management Programme 
•  Outcomes of the ‘Your Future Your Say’ survey (see page 38  

for further details)

•  Received regular updates from 

Integration of ICIIL employees

the Group People and 
Sustainability Director.

•  Received regular updates on the 
integration of ICIIL employees.
•  Updates received from Caroline 

Taylor, the Employee 
Engagement representative.
•  Approved the appointment  

of the Chief Executive Officer.

The Board received the results of the Employee Engagement  
Survey that included an update of the integration of the employees 
on-boarded from the ICIIL acquisition. The Board considered 
measures that could be taken to enhance engagement in specific 
business areas.

Governance 

•  Established Sustainability 

Sustainability 

Committee.

•  Framework of oversight around 
the delivery of change agenda.

•  Implementation of the UK 
Corporate Governance  
Code 2018.

•  Stakeholder engagement.
•  Evaluated Board and  

Committee performance.

The Board discussed and received presentations on ESG.  
A Sustainability Committee has been established to define 
sustainability goals for the Group that align with the Group’s strategy. 
The output of this Committee will be reported in next year’s Annual 
Report and Accounts.

1.  The Board considered stakeholders in relation to the above key considerations, more information can be found on pages 64 and 65.

Focus for 2021 

The Board will focus on technology, innovation, ESG and expanding our distribution channels in 2021. For further information,  
please see pages 22 to 23.

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Board evaluation 

The Board and its Committees undertake an annual evaluation  
of their performance. The process provides an opportunity  
to appraise effectiveness and to identify areas of development  
as well as follow up on actions from the previous review.  
An externally facilitated evaluation will be undertaken next year. 

During the year, the Chairman, assisted by the Company 
Secretary and the Chairs of the Audit, Nomination, Risk and 
Remuneration Committees, undertook an internal review of  
Board and Committee effectiveness. The review was conducted 
internally using Independent Audit’s online tool, Thinking Board. 
The aim of the tool is to engage respondents, helping them to 
think through underlying drivers of effectiveness. Independent 
Audit have no other relationship with the Company.

The Board and all regular Committee attendees were invited  
to complete the online survey to assess the performance of the 
Board and its Committees. 

Views were sought on a number of topics such as Board 
composition, culture, working together, succession planning, 
talent management, technology, strategy and financial reporting 
and controls. The questionnaires were designed to capture the 
pace and impact of the agreed development actions from the 
prior year’s review and to assist in identifying areas of focus for 
the forthcoming year. 

The comprehensive output from Thinking Board was analysed 
and formed the basis of the final reports which were received by 
the Board and Committee Chairs and discussed at the respective 
meetings in October 2020. Overall the Board and its Committees 
continue to operate effectively within an inclusive and open 
environment. Whilst progress has also been made on the actions 
identified in the previous effectiveness evaluation, these will 
continue to be ongoing themes for the following year.

2020 performance  
evaluation outcomes

Oversight of change management 
by the Board 

Ensure continued consistent oversight  
of technological implementation through 
enhanced reporting and governance. 

Actions taken

Actions for 2021

•  Attendance by major technology 

Cyber risk 

suppliers at Board and Committee 
meetings during the year, to ensure 
continued governance and oversight 
for new core custody and  
settlement system.

•  Independent assurance of effectiveness 

of projects continued with regular 
attendance at Board meetings. 

Continue to evolve and improve the 
information the Board receives on  
cyber risks faced by the Group and 
review mitigation. 

Allocation of time to business and 
strategic topics at Board meetings 

•  Improvements made in the year and 

will be continually worked on. 

Review format and content of Board  
and Committee papers and agendas to 
enhance information flow, effective debate, 
decision making and ensure focus on 
strategic development. 

Consolidating strategy 

Creating dedicated time in meetings  
to focus on the strategic objectives that 
matter most to the Group’s long-term 
success, and to ensure consistent 
articulation of our strategy. This will 
include reviewing the impact of 
technology in the short and medium-
term, and focusing on developing our 
ESG strategy.

Sequencing of succession

Continued evaluation of tenure and 
succession for Board and key 
management positions.

•  Changes made to the Board with new 
Chief Executive Officer and Chairman 
to be appointed at the 2021 AGM, as 
well as the addition of a Non-Executive 
Director and Executive Director.
•  Succession planning to continue 

beyond 2021 and will be remit of the 
new Chairman.

Board dynamics 

Effectively leverage the combined 
knowledge and experience of existing 
and newly appointed Board members.

The Board continues to make a 
difference in helping management 
deliver the strategy.

Engagement with the business 
outside Board meetings

Provide the Board with greater exposure 
to key business managers.

•  Regular attendance by business 

Board process 

leaders at Board meetings to engage 
with Directors about their area  
of the business.

Continuing the progress in structuring 
the agenda around what really matters 
to our success.

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Employee Engagement 

Caroline Taylor
Non-Executive Director responsible for employee 
engagement 

Q

What activities did you undertake during the year  
as the Non-Executive Director responsible for 
employee engagement?  

A As a responsible employer we prioritise  

employee engagement because we believe that 
engaged colleagues lead to higher performance  
which in turn delivers better client outcomes. 
Therefore, our approach to employee engagement 
needs to be thorough and considerate. 

Since last year we have focused on a number of areas 
with our Engagement Partners. Engagement Partners 
work with local management on areas that matter  
to our people on the ground. Themes included, 
understanding change across the organisation and 
how this impacts engagement. We explored how we 
could improve on the question of “senior leaders are  
in touch with what really goes on in the organisation”, 
and we provided an update on ‘Your Future Your Say’ 
survey 2020. 

The importance of workforce engagement and the role 
of the Engagement Partners has been highlighted 
during the COVID-19 pandemic. We have been able  
to engage with the workforce and the communities  
in which we operate through the established 
Engagement Partner network. Engagement Partners 
met on a more regular basis during the lockdown  
to discuss the response to COVID-19 and workshops 
were held to discuss topical themes. I attended the 
workshops in order to provide the Board’s perspective 
on the topics being discussed and was available for 
questions from the Engagement Partners. I was kept 
up to date and involved about how employees were 
managing during the period of remote working.  
The Engagement Partners met and discussed the 
importance of listening to employees in unprecedented 
times, explained different emotional responses  
to COVID-19 and the hierarchy of needs, we also 
discussed the role of the Engagement Partner during 
this time and how to maintain momentum and strike  
a balance between home and work.

As lockdown continued the Engagement Partners 
were given action to seek feedback from their teams 
on how well people felt they were able to perform their 
jobs and how well they believed Brewin Dolphin was 
maintaining its services to its clients. We also revisited 
the topic of senior leaders’ engagement.

As well as referring my findings from these sessions  
to executive and Board members, I provided the Board 
with formal updates during the year at the Board 
meeting in order that they could better understand and 
“connect” with the workforce. 

My main finding for the year is that the workforce is 
engaged and committed to doing the right thing for  
all its stakeholders. We have much that we are proud 
of and I look forward to the next year. 

Time commitment

The expectation of the Non-Executive Directors’ time commitment 
is set out in their letters of appointment. Copies will be available 
for inspection at an agreed time at the registered office of the 
Company. Their attendance, along with Executive Directors,  
at meetings during the year is set out in the table on page 59.

Directors’ conflicts of interest

The Board has a policy in place for managing and, where 
appropriate, approving conflicts or potential conflicts of interest. 
All Directors are provided with an opportunity to disclose  
any changes in conflicts at the start of every meeting.  
Directors are required to seek prior approval of external 
directorship appointments.

Independence of Directors

All Non-Executive Directors are independent, except for the 
tenure of the Chairman. See page 57 for further information.  
The Non-Executive Directors do not hold any positions that 
conflict with their responsibilities.

Information flow

As part of the annual cycle, all Board Committees forward-plan 
their agendas for the year to ensure that important issues are 
addressed. The Chairman of each Committee works closely with 
Company Secretariat and other relevant members of senior 
management to agree areas of discussion or approval.

Director evaluation

During the year, the Chairman evaluated the performance of all 
Directors in one-to-one meetings and the Senior Independent 
Director evaluated the performance of the Chairman. It was 
confirmed that each Director continued to deliver the required 
commitment to his or her role and made an effective and valuable 
contribution to the Group.

Accountability 

An overview of the Group’s Principal Risks and Uncertainties and 
a description of the Risk Management Framework can be found 
on pages 44 to 48 in the Strategic Report. A description of how 
the Board has discharged its responsibilities in relation to internal 
controls and risk management is set out on page 103 of the 
Directors’ Report. 

Diversity and inclusion 

The Nomination Committee considers the succession planning  
for the Board as well as receiving the executive succession plan 
for review and challenge. As part of this process, diversity is 
considered in respect of race, gender, ability, background and 
thought as well as the required skillset and experience to ensure 
that the most suitable appointment is made. We are aware of the 
recommendation of the Parker Review to increase ethnic diversity 
on UK boards and participated in the survey issued by the 
Department of Business Energy and Industrial Strategy. Ethnic 
diversity is considered as part of recruitment and succession, 
however, we currently have no members of the Board who fulfil 
the ethnic diversity criteria as stipulated in the review. We 
recognise that this an area that we need to improve and have 
therefore aligned our succession planning goals to the Parker 
Review’s ethnic diversity targets, by 2024. 

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The Hampton Alexander Review is committed to achieving a 33% 
target for women on boards and in leadership teams of FTSE 350 
companies by 2020. In the FTSE 250 the average number  
of women on boards in 2019 was 29.6%. The percentage on 
executive committees and their direct reports in 2019 was 27.9%. 
We are pleased to confirm that we ranked 6th in the FTSE 250 for 
our representation of women in senior leadership roles, our Board 
as at 30 September 2020 was 44%. Following Simonetta Rigo’s 
resignation in November and Kath Cates stepping down at the 
end of the 2021 AGM, we will no longer meet the Hampton 
Alexander target of comprising 1/3 women however, the Board 
remains committed to diversity and fully intends to comply with 
the targets again during the course of 2021. Our Executive 
Committee and direct reports at 40%. This year we have gone 
beyond our Women in Finance Charter target of 35% by the end 
of 2021 by achieving 40%. We have now stretched our target  
to 45% by the end of 2023.

The Group’s Diversity strategy is implemented through the 
Diversity and Inclusion Committee which meets monthly.  
Its four distinct objectives are to:

•  encourage all employees to promote workplace diversity and 

inclusion, recognise value and respect differences.

•  create a working environment that supports the effective 

contribution of everyone.

•  ensure our people policies and processes are aligned to  

and drive diversity and inclusion goals and values in support  
of business strategy.

•  improve diversity in the talent pipeline and at senior levels.

Details of diversity activities for the period can be found in the  
Our People and Culture report on pages 38 to 39.

Climate change

We are committed to managing the wider social environment and 
economic impacts of our operations which include the way we 
deal with sustainability issues.

Brewin Dolphin understands the importance of reporting on our 
response to climate change. We fully intend to comply with the 
TCFD disclosure requirements and as a first step we made a CDP 
disclosure in August this year. Furthermore, we will be answering 
the TCFD related questions within our first UN PRI report in 2021. 
Our new Sustainability team has been tasked with designing and 
implementing Brewin Dolphin’s approach as a responsible 
business, a crucial part of which is the environment. Further 
details of recommendations made by the TCFD can be found in 
the table below. 

Further details of TCFD recommendations

Director induction 

The induction programme for on-boarding newly  
appointed Directors.

Board and 
governance

•  Board procedures 
•  Governance framework 
•  Evaluation process 
•  Director training programme

Business 
introduction

•  Structure
•  Strategy
•  Market environment

Finance

•  Budget and forecast
•  Management accounts
•  Internal audit function
•  Analyst/Investor overview

Risk and 
regulation

•  Regulatory landscape
•  ICAAP
•  Operational risk framework

Other

•  Legal updates
•  Culture
•  People
•  Information technology  
and cyber security issues

•  External auditors

Corporate governance

See the corporate social responsibility report on pages 40 to 41.

Strategy

Details of the ESG strategy are on pages 34 to 37.

Risk management 

The risk management framework is presented on pages 44 to 48, including our principal risks  
and uncertainties.

Metrics and targets

The Directors report details carbon emissions on pages 101 to 102.

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Strategic ReportGovernanceFinancial StatementsOther InformationCorporate Governance Report continued

Stakeholder engagement

Engagement with our stakeholders is key to a successful business and is an ongoing part of managing our business. Our six key 
stakeholders and why we listen to them have been identified on pages 14 and 15. 

Our stakeholders 

How the Board is kept informed 

Clients

•  Client engagement reports
•  Results of the annual client survey
•  Updates from the Director of Marketing and Communications
•  Weekly updates of news articles about the Group
•  Updates on the implementation of Client Engage

Employees

•  Updates from the designated Non-Executive Director for employee engagement, Caroline Taylor 

(see page 62 for more information)

•  Reports from the Group People and Sustainability Director
•  Results from the annual Employee Engagement Survey (see page 38 for further information)
•  Feedback and attendance at Group events such as Women@Brewin
•  Board visits to regional offices provide an opportunity to receive direct feedback from employees

Shareholders

•  The Chairman, Chief Executive Officer, Chief Financial Officer and Chair of the Remuneration 

Committee engaged with major shareholders directly and indirectly

Regulators

•  Engagement topics included executive remuneration, dividend and capital allocation
•  Regular broker reports are provided to the Board that detail shareholder feedback
•  The Company’s AGM is an opportunity for all shareholders to meet and question the Directors and 

senior management

•  The Board receives feedback from investors after the full and half year results announcements 

from the Investor Relations team 

•  Regulatory updates provided by the Chief Risk Officer that included details of engagement with the 

FCA’s supervisory team. The FCA attended the Board meeting in November 2019

•  Chairman and Senior Independent Non-Executive Director met with the FCA during the year  

to discuss factors that affect the business including succession
•  Feedback from trade bodies, agencies and supervisory bodies
•  The Board and Committees take the views of the regulator into consideration when agreeing the 

Group’s Risk Framework as well as the design of remuneration structures

Suppliers

•  Attendance at Board meetings by major IT suppliers in order to ensure accountability and maintain 

good relationships

•  Regular reporting from the business to update on performance of major suppliers 

Society

•  Regular report to the Board by Group People and Sustainability Director and Employee 

Engagement Partner

•  The Board received updates on CSR reporting including volunteering and charitable donations
•  The Board received a presentation on ESG and the new Sustainability Committee 

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How stakeholder interests have influenced Board decision making 

See S172 stakeholder engagement section on pages 14 to 15 for details of how the Group engages with its stakeholders.

Key decisions  
and discussions 

Chief Executive 
Officer 
appointment

Stakeholders

Employees 
Shareholders 
Regulators 

How the Board considered  
stakeholders during the year

The interview process focused on the abilities of each 
candidate to lead the Group into the next chapter of its 
strategy. In particular, consideration was given to the 
leadership style of the individuals including the likely fit 
with the Group's culture and values, as well as the 
message it would send to the Group’s employees. 

Our regulators were updated on progress of the 
process and interviewed Robin Beer prior to his  
formal appointment. 

Annual report 
sections

See page 71 for  
details of the 
recruitment process.

See pages 38 and 39 
for details of the 
Group’s culture.

Capital allocation

Shareholders 
Employees  
Clients

The Board takes into consideration the importance of 
dividends to shareholders and the benefit of providing 
sustainable shareholder returns, while recognising that 
there may be a requirement, at times, to retain capital 
within the Group to deliver its strategy. 

See Chairman’s 
Statement and the 
Financial Review  
on pages 6 and 28.

Society  
Clients  
Employees 
Shareholders  
Suppliers  
Regulators

Establishment  
of Sustainability 
Committee and 
allocation of 
resource for an 
increased focus  
on sustainability 
and ESG 

The Group’s employees are key to the delivery of the 
strategy and the allocation of resources to implement 
the strategy needs to be balanced with providing 
shareholders with sustainable returns. Equitable 
allocation of resources is a key factor in employee 
morale. Successful implementation of the strategy  
will benefit both current and future clients, as the  
Group continues to evolve its propositions and  
maintain their relevance. 

The Board recognised that there was a need to 
formalise its approach to sustainability and ESG. 
Understanding that it encompasses all of our 
stakeholders through the three pillars as explained on 
pages 34 and 35; responsible investment, stewardship 
and being a responsible business. This initial step will 
ensure all our stakeholders’ expectations are 
considered and met appropriately. For example, the 
provision of ESG investments for our clients will allow 
them to exercise greater choice over their investments 
and if they wish, overlay their sustainability ambitions. 
Our employees, in line with society, have a greater 
focus on sustainability and it is very much part of the 
Group’s culture to “do the right thing”. The environment 
and climate continue to be key areas for regulators and 
the establishment of the Sustainability Committee will 
secure appropriate focus on this important area. 

See Environmental, 
Social and Governance 
section on page 34  
and 35. 

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Governance in practice – 
COVID-19 response

How the events unfolded

Stage 1 – Early impact & readiness
10 Feb

First colleague COVID-19 communication

9 Mar

Executive & Senior Crisis Management  
teams established

12 Mar

Scenario plans documented

15 Mar

Home working guidance published

16 Mar

17 Mar

Critical process changes published to enable 
remote working

80% of colleagues move to home working
Review of critical vendors completed 
Chief Executive Officer communication  
to all clients

19 Mar Weekly Board briefings commence

23 Mar

97% of colleagues move to home working

24 Mar

Second Chief Executive Officer communication 
to all clients

Stage 2 – Remote working
2 Apr

Annual leave / sickness policy changes

6 Apr

9 Apr

Emergency colleague loan facility 
communicated

Third Chief Executive Officer communication  
to all clients

Stage 3 – Restoration
4 Jun

COVID-19 secure office design signed off

8 Jun

2 new Keeping the Show on the Road (’KSOR’) 
offices opened

Face to face client meetings reintroduced  
and guidance published

6 Jul

3 pilot offices reopened

3 Aug

A further 21 offices reopened

7 Sep

London head office and other metropolitan 
offices reopened

10 Oct

Scottish offices reopened

Stage 4 – Second lockdown 
Oct/Nov Continued compliance with local  
Government guidelines 

Our response teams

Board

The Board has taken a hands-on approach to managing our 
COVID-19 response, providing guidance and direction to the 
Executive Committee and Crisis Management Team on all 
aspects of the plan, bringing valuable external insight on how 
other firms are handling similar challenges.

Executive Committee 

As the senior leadership team with responsibility for day-to-day 
operations of the business, the Executive Committee has 
overseen our COVID-19 response. As the events started to 
unfold, the Executive Committee was meeting on a daily basis  
as it sought to understand the scale of the challenges, and the 
options available to continue to serve clients safely and to ensure 
the wellbeing of colleagues. With the aim of rapidly responding  
to the evolving situation, the Executive Committee worked 
collaboratively, making rapid decisions and providing the clear 
direction needed.

Crisis Management team

With representatives from our client facing and support teams, 
this team has been responsible for determining, directing and 
executing the tasks required to keep our colleagues and clients 
safe and run the business. Activities have included colleague  
and client communications, process redesign, risk assessments, 
HR policy changes, office redesigns, project management, 
operational monitoring, and leadership support.

How we have helped our colleagues

Working from home

On the day that the UK government announced a nationwide 
lockdown, 97% of our employees were already working from 
home. All employees had laptops, homeworking capabilities and 
video conferencing tools, enabling us to be fully operational from 
day 1, with no degradation of service. Our technology team 
oversaw an 800% increase in remote connections, a 1,600% 
increase in video calls and an initial 300% spike in support calls 
and chats. As homeworking appeared to be a longer-term need, 
the Executive Committee provided all colleagues who needed it 
with a £100 allowance towards the cost of equipment such as  
a screen or ergonomic chair.

Keeping the Show on the Road (‘KSOR’)

Critical to preserving service was a small number of KSOR 
colleagues located in Edinburgh, Newcastle, and more latterly 
Edgbaston and Bath who volunteered to work from the office  
to process mail and print critical documents, alongside a small 
number of other critical office based tasks. 

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Wellbeing

Face to face meetings

We recognised that many clients still needed and highly valued 
face to face interactions and the best way to serve them was to 
allow face to face meetings. As lockdown measures were lifted, 
we provided a safe and highly controlled approach for client 
meetings to ensure that we could provide a great service to those 
clients that did not want to discuss their finances on a phone  
or video call.

How we have transitioned  
to the new normal

Setting up COVID-19 secure offices

Our Premises and Facilities Team have led the design, set up  
and control of our COVID-19 secure offices. With a focus on 
social distancing and hygiene, offices have been provided with 
additional signage, enhanced levels of cleaning, clear incident 
protocols and new processes to ensure that colleagues,  
clients, and other visitors remain safe at all times.

Colleague consultation

A major driver of opening offices has been to help colleagues who 
were struggling to work from home from a wellbeing and 
productivity perspective. The return to the office has been 
completely voluntary and flexible, with employees consulted early 
in the return to office project. 

Managing the uncertainty

We have continued to flex our approach to office-based working 
in line with local and national requirements. Our strategic intent 
continues to be to ensure the wellbeing of our colleagues,  
whilst meeting the needs of our clients and playing our role in 
limiting the spread of the virus. We continue to communicate 
frequently with our colleagues and provide the clarity and 
direction that they need.

As an organisation, we were already committed to providing 
benefits, support and opportunities that educate and enable 
colleagues to be proactive in maintaining their wellbeing,  
while having access to the right support when needed. As part  
of our COVID-19 response, we have increased our focus on 
social wellbeing. We have a network of Wellbeing Champions 
who are trained as Mental Health First Aiders. Their role is vital  
in supporting colleagues as well as letting us know where we can 
add the most value with our wellbeing initiatives and support.  
We have also been rolling out resilience training for all employees 
and Managing Mental Health training for our line managers.  
We have provided colleagues with a series of interactive webinars 
on the topics of resilience, healthy eating, and sleep.

Communication

We focused on ensuring our communications have been timely  
so that people had the right information and support at the right 
time. We have an initiative called 'Singing from the balconies' 
which has mainly focused on sharing entertaining and uplifting 
videos to show what colleagues have been doing during 
lockdown, including our senior leaders. 

Team Brewin

Colleagues in all parts of the business have held virtual events 
such as quizzes, cook-alongs and challenges to encourage 
exercise, such as 'climbing Everest' as a team. In most cases the 
teams have raised significant sums for charities while doing this.

Financial wellbeing

During the uncertainty of the pandemic, we looked to provide 
financial wellbeing support. No colleagues have been furloughed 
and we have not made any staff redundant directly because of 
the pandemic. In addition, we gave access to interest free loans 
for impacted households and flexible working for those that 
needed it, which had no impact on pay. 

How we have helped our clients

Communication

We recognised that during these periods of uncertainty that our 
clients needed us more than ever. During this period, our client 
facing teams have been contacting all clients, sharing valuable 
insights, and keeping them up to speed with developments.

Process redesign & innovation

As a high touch service, many of our critical processes have been 
built around face to face meetings and interactions. COVID-19 
has acted as a catalyst for innovation with us now accepting, 
sending and receiving digital signatures and documents,  
with further enhancements under design and build. 

www.brewin.co.uk  

Brewin Dolphin

67

Strategic ReportGovernanceFinancial StatementsOther InformationExecutive Committee Report

Looking ahead

Key areas of focus for 2020

Strategy

•  Inorganic and organic  
growth opportunities

•  1762 from Brewin Dolphin
•  BPS
•  Brexit 
•  ESG agenda

Operational

•  Change management
•  Property portfolio 
•  Regular updates from BD Ireland
•  Impact of COVID-19

Risk & 
compliance

•  FCA interaction
•  CASS
•  Key risks
•  Risk appetite
•  SMCR

Employees

•  Engagement survey results
•  Learning and development initiatives
•  Succession planning
•  Diversity 

Robin Beer
Chairman of the Executive Committee 

The purpose of the Executive Committee is to support the  
Chief Executive Officer in the implementation and formation  
of strategy as well as overseeing the day to day running of the 
Group. It has formal Terms of Reference which are reviewed  
by the Board annually.

Following the retirement of David Nicol in June 2020,  
Robin Beer was appointed Chairman of the Committee on  
15 June 2020. He had been a member of the Committee since 
2016. Grant Parkinson left the Group in September 2020 and  
was replaced by Sarah Houlston as Chief Operating Officer. 

Committee meetings

The Committee meets on a monthly basis and meetings are 
minuted by the Group Company Secretary. The internal auditor  
is a standing attendee. Non-Committee members are regularly 
invited to attend and report on particular areas of the business 
which are pertinent to the Group’s strategy.  

The Committee has an agreed standard annual agenda to cover 
key areas in the year. Prior to each meeting, the Chief Executive 
Officer agrees the agenda with the Group Company Secretary. 

Finance

•  Business performance
•  Budgeting
•  Introduction of expenses  

and payment system

Priorities for 2021 

•  Delivering performance against strategic pillars
•  Implementation of new custody and settlement system
•  Agreeing the Group’s approach on ESG
•  Expansion of distribution channels 

Committee composition 

The Committee during the year comprised David Nicol  
(retired 14 June 2020), Robin Beer, Siobhan Boylan,  
Susan Beckett, Richard Buxton, Charlie Ferry, Nick Fitzgerald, 

Grant Parkinson (resigned 30 September 2020)  
and Sarah Houlston (appointed 1 October 2020).

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Robin Beer 
Chief Executive Officer 

See pages 54 to 55

Siobhan Boylan
Chief Financial Officer 

See pages 54 to 55

Susan Beckett 
Chief Risk Officer

Appointed: Joined the Group 
and Executive Committee  
in September 2014 and is  
a Non-Executive Director and 
Chair of the Board Risk 
Committee for Brewin Dolphin 
Wealth Management, Ireland 
since 2019.

Key areas of experience: 
Susan has 30 years of 
experience in the financial 
services sector. Her current 
responsibilities include risk, 
compliance, financial crime, 
information security, data 
protection, conduct risk and 
CASS for the Group. Susan is 
the executive sponsor of 
Women@Brewin; a women’s 
network aimed at influencing  
a traditional culture to grow 
and become more inclusive.

External appointments: 
Non-Executive Director and 
Chair of the Board Risk 
Committee for the Scottish 
Friendly Group.

Previous experience: Similar 
senior leadership positions at 
Schroders, JP Morgan, 
Barclays Global Investors, 
BlackRock, Kleinwort Benson 
and BT Pension Scheme. 

investment management. 
Charlie joined Brewin Dolphin 
as a Divisional Director in 2008, 
became Regional Director for 
London and the South East  
in 2015, Co-Head of Private 
Clients in 2016 before 
becoming Managing Director  
of Private Clients in 2017.  
In 2020, he was appointed 
Managing Director of wealth 
and investment. In his role,  
he is responsible for Wealth 
and Investment services across 
Brewin Dolphin, which includes 
all offices within the Group,  
the intermediaries business  
and the marketing and 
research departments.

Previous experience: Head 
of London and South East 
Gerrard Investment 
Management. Started his 
career in Corporate Finance. 
He is a Chartered Fellow of the 
Securities Institute and a 
graduate of the Advanced 
Management Program at 
Harvard Business School.

Nick Fitzgerald 
Managing Director  
of Advice and Innovation

Appointed: Joined the Group 
in 2008 and the Executive 
Committee in February 2016.

Key areas of experience: 
Nick has over 30 years of 
experience in financial planning. 
Nick joined Brewin Dolphin  
to lead the integration of its 
financial planning capabilities, 
helping it to become the 
advice-led business it is today. 
He has been instrumental in 
developing and broadening  
the Group’s propositions and 
services, such as launching 
and building our ‘1762 by 
Brewin Dolphin’ proposition. 

Richard Buxton 
Group People and 
Sustainability Director

Appointed: Joined the Group 
and Executive Committee in 
February 2015.

Key areas of experience: 
Richard has over 20  
years of experience in the 
financial services sector. 
Richard joined Brewin Dolphin 
as the Group HR Director  
with responsibility for devising 
and implementing the Group’s 
first people strategy aimed  
at creating a culture of high 
employee engagement. His 
responsibilities include learning, 
leadership development, talent, 
competence, and diversity and 
inclusion. In 2020 he took on 
responsibility for the Group’s 
sustainability strategy.

Previous experience: Group 
Talent Director at Lloyds 
Banking Group and EMEA 
Head of HR at Bank of 
America. Fellow of the 
Chartered Institute of  
Personnel and Development.

Charlie Ferry 
Managing Director  
of Wealth and Investment

Appointed: Joined the Group 
in 2008 and the Executive 
Committee in February 2016.

Key areas of experience: 
Charlie has over 20 years of 
experience in the financial 
services sector, specialising in 

He has more recently taken 
responsibility for enhancing the 
client’s digital user experience 
across all the propositions.

Previous experience: Head 
of Financial Planning for 
Barclays Wealth and Gerrard, 
Lloyds Bank PLC and Lloyds 
Retail and senior management 
at Prudential high net  
wealth division.

Sarah Houlston 
Chief Operating Officer

Appointed: Joined the Group 
in 2018 and the Executive 
Committee in October 2020 
when she became Chief 
Operating Officer.

Key areas of experience: 
Sarah joined Brewin Dolphin  
in February 2018 as Head  
of Change and Transformation, 
and designed, mobilised and 
managed the delivery of the 
company’s portfolio of strategic 
change projects. These have 
included the programmes to 
replace the client management 
system and the core custody 
and settlement system, as well 
as the successful integration of 
Investec’s Irish wealth business 
into Brewin Dolphin Ireland.

Previous experience:  
30 years at RBS, which 
culminated in her being 
Director of Banking Operations 
for the future Williams & Glyn.

www.brewin.co.uk  

Brewin Dolphin

69

Strategic ReportGovernanceFinancial StatementsOther InformationNomination Committee Report 

Delivering on succession 

As reported in last year’s report, Paul Wilson stood down as  
a Director in October 2019. Phillip Monks was appointed to the 
Board in February 2020. He is currently CEO of Aldermore Group 
PLC. Kath Cates has decided not to seek re-election at the AGM 
in 2021. My successor will manage the search for a replacement 
Chair of the Risk Committee. Simonetta Rigo resigned on  
13 November 2020 in order to take up an executive position. 

The Committee recently discussed whether the Board might 
benefit from additional executive representation. Recognising the 
value of clients to our business, the Committee recommended 
that Charlie Ferry be appointed to the Board at the AGM in 
February 2021. Charlie is currently the Managing Director of 
Wealth and Investment and sits on the Executive Committee.  
The appointment is subject to regulatory approval. 

We remain committed to maintaining diversity at every level of the 
organisation. The Committee discussed the findings of the Parker 
Review and the new BAME targets introduced by the 30% Club 
and we are fully supportive. We understand the value that 
diversity brings to the sector.

Succession planning and talent review continues to be an 
important remit of the Committee as the pipeline is key for the 
business. The Committee reviewed and discussed talent and 
succession at senior management and executive level with the 
Group People and Sustainability Director and also learnt how 
there was increased focus on career paths for mid-level 
employees in order to strengthen the talent pipeline. The meeting 
also discussed development opportunities within the Group.  
They noted that career development conversations were  
a mandatory section of the performance management process. 

Simon Miller
Chairman of the Nomination Committee

24 November 2020

Simon Miller
Chairman of the Nomination Committee 

The Committee reviews the effectiveness and composition of the 
Board. During the year a number of changes to the Board have 
taken place.

We announced in January 2020 that David Nicol had stated his 
intention to retire from the Company as Chief Executive after 
seven years of outstanding service. As part of the search to find  
a successor the Committee followed a rigorous recruitment 
process including both external and internal candidates facilitated 
by Odgers Berndtson. I am delighted that we were able to 
appoint an internal candidate, Robin Beer, as Chief Executive 
Officer. Robin brings talent and experience to the role, with over 
20 years in the financial services industry and broad knowledge  
of the wealth management sector. He joined the Group in  
2008 and the Executive Committee in 2016. He has a deep 
knowledge of Brewin and its culture. His biography is on page 55. 
Further details of the process followed for his succession are 
outlined opposite.

Following the announcement that I will retire as Chairman at  
the 2021 AGM, my successor will be Toby Strauss. Ian Dewar,  
as Senior Independent Director, led the search for my 
replacement, a process that I took no part in. Further information 
on the process undertaken is set out opposite. 

Committee composition 

The Committee during the year comprised Simon Miller, 
Caroline Taylor, Kath Cates, Ian Dewar and Paul Wilson 
(resigned 9 October 2019).

The Chief Executive Officer and Group People and 
Sustainability Director are standing attendees at Committee 
meetings; the Chief Executive Officer and the Chairman  
exclude themselves from discussions relating to their  
own appointments. 

Further details of membership and attendance can be found  
on pages 55 and 59.

The responsibilities of the Committee are defined in the 
Committee’s Terms of Reference, a copy of which can be 
found at brewin.co.uk/group/investor-relations.

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Annual Report and Accounts 2020

 
 
Ian Dewar 
Senior Independent Director

Simon Miller
Chairman 

Q What steps were taken to ensure an orderly 
succession process for the Chairman?  

Q What steps were taken to ensure an orderly 

succession process for the Chief Executive Officer?  

A Following the announcement of Simon Miller’s intention 
to retire as Chairman, I led the search for his successor 
and chaired the meetings of the Nomination 
Committee where the search and recommendation  
for appointment of the new Chairman were discussed.

The Non-Executive Directors were involved in the 
interview and selection process with the exception  
of Simon Miller, who had no involvement in the search. 
The formal search process was supported by MWM 
Consulting (‘MWM’), an independent search 
consultancy which had been hired to provide 
assistance to the Committee for this purpose.

The Committee created a candidate specification and 
skills requirement matrix after feedback from all of the 
Directors. This matrix was used by MWM to identify 
potential candidates in the market. MWM presented  
an initial list of candidates, which after discussion  
with MWM was reduced to a shortlist. Potential 
candidates were interviewed by members of the 
Board, who provided their feedback to me. MWM 
were invited to attend a Nomination Committee 
meeting. The Committee met to discuss feedback and 
a final meeting was held in late October 2020 to agree 
the preferred candidate and make a recommendation 
to the Board for approval.

A The succession plan was instigated and a review 
undertaken of suitable candidates externally and 
internally. The recruitment process was led by Odgers 
Berndtson, an independent recruitment consultant. 

A list of possible candidates was prepared  
which included Robin Beer, the internal candidate. 
Interviews were conducted by myself and the other 
Non-Executive Directors. Specially convened meetings 
of the Nomination Committee were held in December 
2019 and January 2020 to discuss feedback from the 
interviews. An additional Remuneration Committee 
meeting was also held to agree remuneration. 

After a full process managed by myself and the 
Nomination Committee, the Committee agreed that 
Robin Beer was the preferred candidate for the role  
of Chief Executive Officer and recommended  
the appointment to the Board for approval.  
The appointment was made with effect from  
15 June 2020. 

David Nicol stood down on 14 June 2020 and 
remained with the Group for a transitionary period until 
29 July 2020. There was an important six-month 
handover period for Robin prior to his appointment  
as Chief Executive Officer. 

www.brewin.co.uk  

Brewin Dolphin

71

Strategic ReportGovernanceFinancial StatementsOther InformationRisk Committee Report 

Overseeing the  
Risk Management Framework 

The Committee was presented with updates on our operational 
risk capital assessment throughout the year incorporating our 
acquisition activity and changes in the external environment.  
This included market volatility as a direct result of the COVID-19 
pandemic. The key inputs for the operational risk scenarios were 
more frequently updated, testing the sensitivity of the assessment 
and ensuring our capital assessment remained adequate. 

The Risk Management Framework has enabled us to effectively 
manage risk as the environment has changed. Risk appetite 
became a key area of discussion in the second half of the year  
as we considered how the external environment impacted our risk 
profile. This resulted in some temporary risk acceptance decisions 
which are under continual review. 

The Committee reviews deep dives into specific areas of  
interest or concern. This year we received presentations on the 
investment risk parameters for our portfolios, the risks associated 
with the financial planning business and the governance oversight 
of the Authorised Corporate Director of the Maitland Institutional 
Brewin Dolphin Select Managers Funds. We oversaw the risks 
associated with the integration of our Irish acquisition, BDCIIL, 
and had a presentation from the local Irish business to enhance 
our understanding of how the wealth management sector in 
Ireland differs from that in the UK.

The key priorities for the coming year include, ensuring continued 
business model resilience in the uncertain and challenging 
economic environment. The successful implementation of the 
core custody and settlement system and incorporation of 
sustainability factors into our service offering including ESG  
and climate change. 

This is my final year as Chair of the Risk Committee and  
Phillip Monks will be my successor. I would to thank the 
Committee for its support and contribution, as well as the  
Chief Risk Officer for her commitment in transforming the  
Risk Management Framework. 

Kath Cates 
Chair of the Risk Committee 

24 November 2020

Kath Cates 
Chairman of the Risk Committee

During the year, the Committee continued to focus its oversight 
on the key principal risks facing the Group, to ensure that the risk 
profile of the Group remained within appetite. 

Review of the change management agenda was a priority for the 
Committee throughout the year. The implementation of our client 
management system was a success. The replacement of the 
Group’s core custody and settlement system continues to 
dominate the change agenda. The Committee continued to 
engage with Alpha, an independent external consulting firm who 
provide independent challenge and assurance. Alpha provided 
regular reporting to the Committee on the progress of the project 
and feedback on the risks faced. The Committee reviewed the 
resourcing challenges of the change agenda, which were 
exacerbated as a result of the pending introduction of IR35 
(anti-avoidance tax legislation) and COVID-19. 

Since March we have increased the frequency and review of the 
risks facing the business now and on the horizon. We adapted 
quickly to the new remote working environment and were able  
to take advantage of our established processes and controls. 
These were amended where necessary to take account of the 
changing working practices. This allowed us to shift our focus  
to the potential risks impacting our business model, which was  
a key area of discussion at our annual risk workshop, attended by 
the Board and Executives. For example we discussed attrition risk 
and the impact this has on Funds Under Management (‘FUM’).  
As a Committee we have moved our attention from an operational 
risk focus to one of business model resilience. The 2021 
economic outlook remains the major area of concern.

Committee composition 

The Committee during the year comprised Kath Cates 
(Chairman) (stepping down at 2021 AGM), Ian Dewar, 
Simonetta Rigo (resigned November 2020) and Paul Wilson 
(resigned October 2019). Phillip Monks was appointed to the 
Committee in November 2020 and will become Chairman of 
the Committee (subject to regulatory approval) on 5 February 
2021. There is cross-membership between this Committee and 
the Audit and Remuneration Committees to ensure that 
agendas are aligned, and key information is appropriately 
shared across the Board Committees. The Chairman of the 

Risk Committee attends the Remuneration Committee at least 
once a year and is also a member of the Audit Committee. 

Standing attendees at Committee meetings include the Chief 
Executive Officer, Chief Financial Officer and the Chief Risk 
Officer. Further details of membership and attendance can  
be found on pages 55 and 59.

The responsibilities of the Committee are outlined in the 
Committee’s Terms of Reference, a copy of which can  
be found at brewin.co.uk/group/investor-relations. 

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Annual Report and Accounts 2020

The Committee’s key areas of focus 

Key risks &  
risk appetite

Reviewed the key risks facing the Group and debated potential risks on the horizon. 

Recommended the Risk Appetite Statement, the Group Policy Framework and the Group Risk 
Management Framework to the Board for approval. These help to set the agenda for the following 
year for key areas of discussion. 

Received training on risk appetite. 

ICAAP and joint 
meeting with  
Audit Committee

Challenged the key components of the ICAAP during the year, exploring operational risk scenarios, 
impacts of acquisitions and stress testing our regulatory capital against more extreme market 
volatility, taking into consideration the impact of COVID-19. 

The key inputs for the operational risk scenarios were more frequently updated, testing the 
sensitivity of the assessment and ensuring our capital assessment remained adequate. 

Conduct risk

Continued to oversee progress with the conduct risk frameworks.  

Review of risks associated with the move to remote working. 

Change programme

Continued oversight of the change programme. Engaged with the consultancy responsible for the 
providing independent challenge and assurance for the new core custody and settlement system.

Regulatory change

Reviewed the key risks in relation to regulatory change legislation including SMCR and the  
Fifth Anti Money Laundering Directive. Continued to monitor embedding of new processes to ensure 
compliance and accountability. 

Deep dives

Received presentations from business areas during the year that included:

•  An update on Financial Planning 
•  Investment risk parameters
•  Authorised Corporate Director of the Maitland Institutional Brewin Dolphin Select Managers Funds
•  Integration of BDCIIL 

Routine matters

Held Non-Executive Director only sessions before each meeting and met the Chief Risk Officer, 
external auditor, internal auditor and the Head of CASS on an individual basis.

Reviewed the Terms of Reference for the Committee and disclosures for the Annual Report  
in addition to dealing with routine governance matters.  

Underwent a formal evaluation of its performance during the year. The results were discussed  
by the Committee and have helped to inform forward-looking agendas.

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Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
Audit Committee Report 

Enhancing our focus on  
internal controls

We also focused on the impact that COVID-19 has had on our 
balance sheet with additional scrutiny on the impairment testing 
of goodwill and client relationship balances. Having reviewed the 
results of those tests, we have concluded that there is  
no impairment. 

As mentioned in last year’s report, our external audit was subject 
to a tender and we announced that Ernst & Young (‘EY’) would 
be proposed to replace Deloitte at our forthcoming AGM. The 
news from Germany about the alleged fraud at Wirecard came 
after we had reached that decision. We have held constructive 
talks with EY to understand the impact on EY in the UK and their 
audit approach, particularly in respect of assets held with third 
parties and have concluded that we should not change our 
decision. A resolution for their appointment is therefore included 
in the Notice of AGM. 

Finally, a couple of thank-you’s. First, to Rob Topley and the team 
from Deloitte for the constructive way they have acted as our 
auditors over recent years. Their challenge and professionalism 
have served us well. Second, to Kath Cates who steps down 
from the Committee when she leaves the Board at the AGM.  
I will miss her hugely valuable insights.

Ian Dewar
Chairman of the Audit Committee 

24 November 2020

Ian Dewar 
Chairman of the Audit Committee 

2020 has not been the year that we were all expecting and has 
presented challenges to everyone. We have moved to an 
environment where work has moved from our offices to our 
homes and to a ‘virtual’ world for communication. A major focus 
for the Audit Committee has been to ensure that in the new 
paradigm the sanctity of our control processes remains as robust 
as it has always been. We have received reports from both our 
risk function and internal audit on how the move to remote 
working has gone and it is apparent that the investment we made 
in IT equipment two years ago has really facilitated this. We also 
asked Deloitte to focus on the impact of remote working on 
controls and received a report back from them at our year end 
meeting. Recognising that a focus on control is in the ‘Brewin 
DNA’, I was not at all surprised to receive back positive reports 
from all parties. Some processes have taken longer but there has 
been a high level of diligence and our controls remain effective. 

Committee composition 

The Committee comprises only independent Non-Executive 
Directors. The members during the year comprised Ian Dewar 
(Chair), Kath Cates and Mike Kellard. There is a cross-
membership with the Risk Committee, to help ensure that 
agendas are aligned, and key information is shared 
appropriately across the Board Committees. Further details of 
membership and attendance can be found on pages 55 and 59.

The Chief Executive Officer, Chief Financial Officer and Chief 
Risk Officer are invited to attend at the Committee’s request.

In addition, all Non-Executive Directors including the  
Chairman are entitled to attend. The external audit partner  
and our internal audit partner are both standing attendees.  
The proposed EY external audit partner attended the  
Committee meetings alongside Deloitte. We have considered 
the Financial Reporting Council (‘FRC’) requirement for the 
Committee to have competence relevant to the financial 
services sector and have concluded that the Committee,  
as a whole, satisfies this requirement.

The responsibilities of the Committee are outlined in the 
Committee’s Terms of Reference, a copy of which can be found 
at media.brewin.co.uk/group/investor-relations.

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The Committee’s key areas of focus 

The Committee has a set agenda for the year although it will adapt to take account of changes in the business and the Board’s strategy 
to ensure that there is challenge and oversight from an audit perspective and to ensure a strong control environment. The Committee’s 
key areas of focus for 2020 were:

Financial reporting

Reviewed the Annual Report and Accounts, the quarterly trading updates, the Interim Report and 
the investor presentations. Received reports on the key judgements and accounting policies 
followed in the preparation of the Financial Statements.

Debated the proposal to pay an interim and full year dividend.

Reviewed reports from the external auditor on the Financial Statements. This included the significant 
audit risks, areas of audit focus, the appropriateness of the significant management judgements 
used in preparing the accounts and the effectiveness of systems of internal financial control.

Reviewed the Group’s Going Concern assumption and Viability Statement.

Received financial reporting updates from BDWM and BDCIIL.

Assessed the proposal to de-risk the Group’s Defined Benefit Pension.

Received an update on the Group’s tax position from the Head of Tax.

Assessed the capitalisation of IT software, primarily in respect of Avaloq and Client Engage.

External auditor

Approved the external audit plan, the external auditor’s terms of engagement and the fees to be 
paid to the external auditor for the audit of the 30 September 2020 Annual Report.

Assessed the independence, objectivity and effectiveness of the external auditor.

Strengthened and approved the policy relating to non-audit services provided by the  
external auditor.

Received reports on the Financial Statements.

EY attended Committee meetings as part of the transition process.

Discussed the impact of the alleged fraud at Wirecard on EY’s audit approach.

Internal auditors

Reviewed and approved the internal audit plan for the year.

Received quarterly internal audit reports, challenged the robustness of their findings and agreed 
appropriate actions with management.

Reviewed how issues identified for action, whether arising from internal audit reports or from internal 
control processes, are identified, progressed and reported; this ensures there is an effective 
framework for the management of issues within the Group.

Control oversight

Received, reviewed and discussed the Control Environment Report, the Annual Money Laundering 
and Financial Crime report.

Reviewed the Group’s annual Speak Up report and considered matters for Board escalation. 

Reviewed and discussed the six-monthly updates for both the Client Money and Assets report 
(‘CASS’) and Audit Assurance Faculty report (‘AAF’).

Assessed the internal controls as a result of the move to remote working. 

Approved the appointment of the Head of Financial Crime (CF11).

ICAAP

Jointly reviewed the ICAAP with the Risk Committee. After reviewing and challenging the ICAAP  
and its key components, the Committee recommended its approval to the Board.

Routine matters

Reviewed the Committee’s performance. 

Reviewed and approved the Committee’s Terms of Reference and minutes.

www.brewin.co.uk  

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75

Strategic ReportGovernanceFinancial StatementsOther InformationAudit Committee Report continued

Significant matters related to the Financial Statements 

We reviewed the significant matters set out below in relation to the Group’s Financial Statements for the year ended 30 September 2020. 
We discussed these issues at various stages with management during the financial year and during the preparation and approval of the 
Financial Statements. We are satisfied that the Financial Statements appropriately address the critical judgements and key estimates,  
in respect both of the amounts reported and the disclosures made, following review and consideration of the presentations and reports 
presented by management. We also reviewed these issues with the auditors during the audit-planning process and at the conclusion  
of the year-end audit. We are satisfied that our conclusions in relation to these issues are in line with those drawn by the auditors.

Matter

Key considerations Role of the Committee

Acquisitions (see note 
4.a.i. to the Financial 
Statements)

Appropriate application 
of IFRS in relation to 
the recent acquisitions, 
specifically in relation  
to establishing the fair 
value of all the assets/
liabilities acquired. 

We considered management’s proposed accounting treatment 
for the acquisition of Investec Capital & Investments (Ireland) 
Limited (see note 35 to the Financial Statements) including 
satisfying ourselves as to the fair value attributed to the client 
relationships and goodwill in the Financial Statements as 
intangible assets as a result of the acquisition. In particular,  
we challenged whether the fair value attributed to the client 
relationships was set correctly.

Leases (see notes 
4.a.ii and 4.b.iv to the 
Financial Statements)

Appropriate application 
and disclosure of IFRS  
16 ‘Leases’ the new 
accounting standard 
adopted by the  
Group in the current 
reporting period.

Pre-transition we reviewed management papers on the 
transition method to be applied by the Group and the expected 
impact on the Financial Statements. We agreed that the Group 
should apply the modified retrospective approach with the 
cumulative effect of initial application being recognised at the 
transition date.

We confirmed that the opening balance sheet aligned with the 
expected result per the management paper and that the critical 
accounting judgement and key source of estimation uncertainty 
outlined in the paper had been disclosed.

Further, the disclosure of the impact on the Group’s Financial 
Statements was considered, to ensure that it was 
understandable and concise.

Impairment of 
goodwill, client 
relationships and 
brand (see note 4.b.ii 
to the Financial 
Statements)

Appropriate application 
of IFRS and underlying 
principles.

Determining the best 
estimate of the likely 
cash flows and other 
assumptions for  
the value in use 
calculations and the 
resulting sensitivities.

We reviewed management’s paper explaining the assumptions 
and calculation methodologies applied in determining the 
recoverable amounts for both the individual intangible assets 
and the Cash Generating Units (‘CGUs’) and outlining the 
sensitivity. 

We challenged whether the procedures performed by 
management were robust and comprehensive. 

This included considering the assumptions of the  
Medium-Term Plan (‘MTP’) and confirming that it took into 
consideration expected external impacts to the Group such  
as COVID-19 as well as aligning with the Group strategy. 

Amortisation of client 
relationships (see note 
4.b.iii to the Financial 
Statements)

Determination of the 
useful economic life  
of client relationships, 
which establishes the 
quantum of the 
amortisation expense.

We considered the paper prepared by management on the 
average client tenure and useful economic life expectations.  
We challenged whether the metrics used were set to the 
appropriate level for both the acquisition in the current reporting 
period and historical acquisitions.

Conclusion

We concluded that the 
determination of the  
fair value of the assets 
was set to the 
appropriate level.

We concluded that new 
accounting standard 
had been appropriately 
applied and that the 
disclosure of the impact 
on the Group’s Financial 
Statements was clear.

We concluded that  
the assumptions  
and calculation 
methodologies applied 
by management were 
appropriate including 
the use of the MTP to 
determine the Value In 
Use (‘VIU’) estimate.  
On this basis there  
was no impairment  
to be recognised  
for the Group’s 
intangible assets. 

We concluded that the 
assumptions and 
judgements used were 
reasonable and we were 
satisfied that the useful 
economic life 
expectations were 
appropriate, reflecting 
both experience and 
future expectations.

We concluded that  
the assumptions  
and judgements used in 
determining the defined 
benefit pension scheme 
liability were appropriate.

Assumptions 
underlying the 
calculation of the 
defined benefit 
pension scheme 
liability (see note  
4.b.iv to the  
Financial Statements)

Determination of the 
actuarial assumptions 
such as discount rate, 
the life expectancy  
of scheme members 
and the inflation rate 
used when calculating 
the defined benefit 
pension scheme 
liability.

Likelihood of meeting 
performance 
conditions for the 
long-term incentive 
plan (see note 4.b.vi  
to the Financial 
Statements)

Determining the 
likelihood of meeting 
the performance 
conditions which 
impact the quantum  
of the expense  
in the period.

We considered management’s paper explaining the 
assumptions used in the calculation and the resulting impact on 
the balance sheet. We challenged whether the assumptions 
remained appropriate given the surplus  
in the scheme.

We considered management’s paper explaining the 
assumptions for the likelihood of meeting the performance 
conditions. We challenged whether the assumptions were 
appropriate as awards do not always vest in full.

We concluded that  
the assumptions  
used in calculating  
the expense  
were appropriate.

76

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Annual Report and Accounts 2020

Fair, balanced and understandable Report and Accounts 

The Committee receives a report and performs a review to ensure the Group’s Annual Report and Accounts are fair, balanced and 
understandable. What is meant by these terms, and the questions that the Committee considers as part of this review,  
are shown below: 

Term

Fair

Balanced

Description

Questions

Committee’s conclusions

The Committee is of the opinion that 
the Annual Report and Accounts 
articulates how the Group has 
performed during the year, providing 
full disclosure and forward looking 
statements. Therefore, we are of the 
opinion that the disclosures present  
a fair reflection of the performance  
of the Group.

There is consistency between the 
narrative sections and the Financial 
Statements and an appropriate 
balance of positive and negative 
messaging in the narrative reporting.

•  Not exhibiting 

any bias

•  Reasonable  
or impartial

•  Performed according 

to the rules

•  Even-handed
•  Taking account of all 
sides on their merits 
without prejudice  
or favouritism

•  Is the whole story being presented?
•  Have any sensitive material areas  

been omitted?

•  Is there a good level of consistency 

between the front and back sections  
of the Annual Report?

•  Does the reader get the same  
message from reading the two  
sections independently?

•  Is there a balance between positive and 
negative messages in the narrative?
•  Are the key judgements referred to in 

the narrative reports and the significant 
issues reported in the Audit Committee 
Report consistent with the disclosures 
of key estimates and uncertainties  
and critical judgements set out in the 
Financial Statements?

Understandable

•  Having a meaning  

•  Is there a clear and cohesive framework 

or nature that can be 
understood

•  Able to be accepted 

for the Annual Report?
•  Is the report written in  
accessible language?

as normal

•  Are the messages clearly drawn out?

Enhancements have been made  
to the governance section of the 
report from last year in order to make 
the report clearer.

Internal audit

The Group’s internal audit function is outsourced to BDO, who directly report to the Committee and were appointed in 2016.

The Committee continues to believe that the outsourcing model delivers enhanced benefits including the availability of a wider range  
of skills and resources than an internal model could provide. Christian Bellairs, a senior partner at BDO, attends the Audit Committee 
and the Executive Committee meetings as a standing attendee.

The Committee approves the internal audit plan at the start of the financial year. The plan for the year was created based on the key 
risks identified by the Board as well as other key areas identified by the Executive Committee members. The plan was presented to the 
Committee at the start of the financial year for approval and the Committee receives quarterly reports on all internal audits conducted 
and progress against the plan. The plan is reviewed midway through the year to ensure it remains relevant and Committee members  
are given the opportunity to change the scheduling or topics for consideration. All internal audit reports are available to the Committee 
and Board.

The internal audit plan runs from January to December and the Committee will evaluate the effectiveness of the internal auditor  
in January 2021. Ongoing assessments are made throughout the year. 

www.brewin.co.uk  

Brewin Dolphin

77

Strategic ReportGovernanceFinancial StatementsOther InformationAudit Committee Report continued

External auditor

The Audit Committee is responsible for developing, implementing and monitoring the Group’s policy on external audit. The policy sets 
out the categories of any pre-approved non-audit services which the external auditor is authorised to undertake, all of which are closely 
related to performance of the external audit. It also provides an approval process for the provision of any other non-audit services.  
The External Auditor Independence Policy (previously the Audit and Non-Audit Services Policy) of the Group has been reviewed and 
updated in the context of the latest Financial Reporting Council’s Ethical Standard 2019, the EU Directive (No.537/2014) and the 2018 
UK Corporate Governance Code. This policy is available to view on the Investor Relations section of the Group’s website, under the 
Board Committees subsection.

The Board generally only uses the external auditor for audit and related activities. If there is a business case to use the external auditor 
to provide non-audit services, prior permission is required from the Committee. In such an instance, the Committee will review the 
proposal to ensure that it will not impact the auditor’s objectivity and independence. An analysis of the auditor’s remuneration  
is provided in note 8 to the Financial Statements.

The external auditor meets privately with the Committee at least twice a year without senior executive management being present and 
regularly with the Audit Committee Chairman.

This year’s statutory audit is Robert Topley’s fifth, and final, year as the audit partner and also Deloitte’s final year as auditors.  
Following an audit tender process, the Board approved the appointment of Ernst & Young (‘EY’) as external auditor with effect from 
FY2021. EY attended Committee meetings throughout the year. Shareholders will vote on the resolution to appoint EY as external 
auditor at the 2021 AGM.

The Committee confirms that the Group has complied with the Statutory Audit Services for Large Companies Market Investigation 
(mandatory use of competitive tender processes and Audit Committee Responsibilities) Order 2014, which requires FTSE 350 
companies to put their statutory audit services out to tender no less frequently than every ten years.

The Committee has considered the likelihood of the incumbent and proposed external auditor firms withdrawing from the market  
and has noted that there are no contractual obligations to restrict the choice of replacement external auditor. 

External auditor effectiveness

The Committee assesses the effectiveness of the external auditor on an annual basis, taking account of the following factors:

Factor

Assessment

The role of management

That information provided by management to the external auditor is timely and correct, that it has proper 
supporting papers and that accounting systems and internal controls work effectively.

The audit partner

The extent to which the partner demonstrates a strong understanding of the business, the industry and the 
challenges faced by the business. The length of time the partner acts as the lead engagement partner.

The audit team

The extent to which the audit team understands the business and industry and is properly resourced 
and experienced.

The audit approach

That the audit approach is discussed with management, targets the significant issues early,  
is communicated properly, is appropriate for the business and industry and includes an appropriate level 
of materiality.

The communications 
and formal reporting  
by the auditor

That management and the Committee are kept appropriately informed as the audit progresses and that the 
formal report is appropriate and contains all relevant material matters.

The independence and 
objectivity of the auditor

That the auditor complies with the FRC’s ethical standards, has the required degree of objectivity  
(including their arrangements to identify, report and manage any conflicts of interest), and that the overall 
extent of non-audit services provided by the external auditor does not compromise independence.

The Committee is satisfied that Deloitte LLP had conducted an effective audit for the 2018/19 financial year. The Committee provided 
feedback and this was taken into consideration when Deloitte conducted their final audit of the Group, FY2020.

78

Brewin Dolphin 

Annual Report and Accounts 2020

Directors’ Remuneration Report

Aligning remuneration to best 
practice and stakeholder interests

Impact of the COVID-19 pandemic

As discussed in more detail in other parts of the Annual Report, 
Brewin Dolphin has performed well in FY2020, during a very 
challenging economic environment since the start of the 
COVID-19 pandemic in the second quarter of the financial year. 
Total income increased by 6.6% to £361.4m, and adjusted PBT, 
was £78.2m, an increase of 4.3%. Notwithstanding the COVID-19 
restrictions, we have successfully adapted our operations to 
continue to provide our range of services and achieve positive net 
new business flows. We have not had to furlough any of our 
colleagues and we have not received any government funding or 
grants. The Board proposes a dividend that represents a payout 
of 70% of adjusted diluted earnings per share, in line with the 
dividend policy. 

We have therefore been able to continue to incentivise employees 
through our profit sharing plan. The Executive Directors’ annual 
bonus plan and LTIP have continued to operate with performance 
assessed according to the established criteria. Bonus and LTIP 
outcomes for Executive Directors are, however, lower than in the 
prior year.

Board changes

David Nicol stepped down as Chief Executive on 14 June 2020,  
in preparation for his retirement on 29 July 2020, after eight years 
with the Group. The treatment of his remuneration on retirement 
follows our DRP requirements and his service agreement.  
Further details are provided later in this report.

The Board was delighted to promote an internal candidate,  
Robin Beer, to the role of Chief Executive Officer on  
15 June 2020, to succeed David. Robin has been with Brewin 
Dolphin for 12 years and, prior to becoming Chief Executive 
Officer, led the Group’s intermediaries, charities, professional 
services and digital businesses, as Managing Director of 
Investment Solutions and Distribution. Robin’s remuneration  
as Chief Executive Officer is in accordance with our DRP.  
Further details on his base salary are provided below.

Caroline Taylor
Chairman of the Remuneration Committee

On behalf of the Remuneration Committee (the ‘Committee’) and 
the Board, I am pleased to present the Directors’ Remuneration 
Report (the ‘Report’) for the year ended 30 September 2020.  
At the 2021 AGM, the Report will be submitted for the usual, 
annual advisory vote. The Report for the year ended  
30 September 2019 received overwhelming support at the  
2020 AGM, with 97% of votes in favour.

Directors’ Remuneration Policy (the ‘DRP’) 
approved at 2020 AGM

At the AGM held on 7 February 2020, the triennial binding vote 
was held on the DRP. The Committee was pleased that the 
proposed DRP was approved by shareholders with 89.5%  
of votes in favour. This new DRP:

•  Increased the Minimum Shareholding Requirement for all 

Executive Directors to 200% of base salary;

•  Introduced a Post-Employment Minimum Shareholding 
Requirement to apply for two years post-cessation;

•  Reduced the annual bonus pay-out for on-target performance 

from two-thirds to 60% of maximum; and 

•  Increased the maximum LTIP grant to 150% of base salary 

(note that the previous DRP already allowed grants of 150%  
of salary, but in exceptional circumstances only). 

Committee composition

The Committee comprises independent Non-Executive 
Directors, and the Non-Executive Chairman of the Board,  
who was independent upon his appointment in March 2013. 
Caroline Taylor was appointed as Committee Chair on  
1 October 2018. Caroline was a member of the Committee  
for four years prior to being appointed as Chair. The other 
Committee members are Simon Miller, Ian Dewar and Mike 
Kellard (Simonetta Rigo resigned November 2020). There is 
cross-membership with the Risk Committee to help ensure 
alignment between the Group’s key risks and its remuneration 
policy. The Chairman of the Risk Committee attends the 

relevant Remuneration Committee meeting in order to advise 
the Committee on risk and compliance factors when finalising 
remuneration. The Chairman of the Remuneration Committee 
also attends Risk Committee meetings, at least annually. 
Further details of Remuneration Committee membership  
and attendance can be found on pages 55 and 59.  
The responsibilities of the Committee, which include 
determining remuneration for all Material Risk Taker roles  
and oversight of remuneration across the Group, are outlined  
in the Committee’s Terms of Reference, a copy of which can 
be found at brewin.co.uk/group/investor-relations.

www.brewin.co.uk  

Brewin Dolphin

79

Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Remuneration Report continued

Base salary

The Committee reviewed base salaries effective 1 January 2020 
and decided to increase the Chief Executive’s (David Nicol) base 
salary by 2.3% to £445,000, and increase the Chief Financial 
Officer’s base salary by 2.46% to £333,000. These percentage 
increases were consistent with the average levels awarded  
to other employees.

The Committee carefully considered the appropriate base salary 
for Robin Beer for his promotion to the Chief Executive Officer  
role in June 2020, taking account of the market benchmarks  
and Robin’s remuneration in his previous role. The Committee 
determined that the appropriate base salary for the role is 
£500,000. This salary is at the lower quartile of FTSE 250  
Chief Executive Officers and takes account of Brewin Dolphin’s 
size and sector. It is also in the context of Brewin Dolphin’s  
very conservative approach to Executive Director pension 
allowances, which are set at the legal minimum (currently 3%  
of qualifying earnings).

David Nicol’s base salary of £445,000 as Chief Executive was 
anomalous; it was unusually low for legacy reasons – only 89%  
of the FTSE 250 lower quartile – and therefore it did not provide  
a suitable benchmark for Robin’s future salary. 

Although the Committee determined that £500,000 is the 
appropriate salary for the role, both parties agreed to apply  
a restrained approach and to attain this in stages over 18 months, 
in order to take account of Robin’s development in the role. 
Therefore, on appointment on 15 June 2020, Robin Beer’s base 
salary was set at £445,000. This will then increase in two equal 
stages to £472,500 on 1 January 2021 and to £500,000 from  
1 January 2022, subject to assessment of Robin’s development 
in the role.

Pension

In contrast to market norms, Brewin Dolphin has, for many years, 
operated a policy of either a zero pension or minimum statutory 
pension only (3% of qualifying earnings), for its Executive 
Directors, which is lower than the employer contribution for the 
median employee. This approach has been applied both to the 
new Chief Executive Officer and to the Chief Financial Officer.

Annual bonus outcome for 2020

As in previous years, annual bonus for FY2020 was weighted 
60% on two financial metrics (adjusted profit before tax (PBT), 
and net discretionary funds inflow) with equal weighting,  
and 40% based on challenging operational, strategic and 
personal objectives.

FY2020 adjusted PBT was £78.2m, and discretionary funds  
net inflow was £0.9bn, an annualised growth rate (excluding 
internal transfers) of 3.5%. This was a resilient performance  
in exceptionally challenging market conditions. 

An overall strong performance was achieved across a range  
of challenging, non-financial performance criteria, detailed later  
in this report.

As a result of both the financial and non-financial performance,  
a total bonus of 72% of base salary was awarded, which is  
14.4 percentage points lower than the prior year. This contrasts 
with the profit share pool for other employees of the Group that  
is approximately 4% down per capita on the prior year – 
Executive Directors have experienced a greater fall in their  
annual bonus than other employees of the Group.

A portion of the Executive Directors’ bonus for FY2020 has  
been deferred into shares for three years, in line with the Policy,  
to further enhance the alignment with shareholders.

Robin Beer’s annual bonus as Chief Executive Officer was 
pro-rated based on his period in the role since his appointment 
on 15 June 2020 and determined on the same criteria as the 
previous Chief Executive. 

LTIP granted in December 2017

The performance period for the 2017 LTIP ended on  
30 September 2020. It was weighted 50% on compound annual 
growth in adjusted EPS and 50% based on average discretionary 
net funds inflow. The three-year EPS compound annual growth 
has been 1.3% compared to a range of 5% to 15% between 
threshold and maximum. Discretionary net funds inflow averaged 
4.5% per annum, compared with a range of 2.5% to 7.5% 
between threshold and maximum. The overall vesting level was 
therefore 32.2% of the maximum, 29.6 percentage points lower 
than the prior year. The vested shares, net of sales to settle 
income tax on vesting, are subject to a two-year, post-vesting 
holding period.

Discretion

The Committee carefully considered the potential bonus and  
LTIP outcomes at the half year and at each subsequent meeting, 
together with the final results, in light of the overall performance  
of the business and the outcomes for its stakeholders. The 
Committee determined that the bonus payment and LTIP vesting 
outcomes are an accurate reflection of the overall performance 
achieved including the economic impact of the COVID-19 
pandemic on the business, and no discretion to override these 
outcomes was necessary. Bonuses and LTIP vestings are lower 
than the prior year; the executive team have delivered a robust 
performance despite the challenges. 

LTIP granted during FY2020

The Chief Executive (David Nicol) and Chief Financial Officer 
(Siobhan Boylan) each received an LTIP grant of 150% of base 
salary during the course of the FY2020. 50% of the award is 
based on EPS growth and 50% is based on discretionary net 
funds inflow. The performance period is the three financial years 
ending 30 September 2022. A two-year post-vesting holding 
period applies. 

80

Brewin Dolphin 

Annual Report and Accounts 2020

Annual bonus and LTIP grants for the next 
performance periods

The Committee has carefully considered the performance 
conditions for annual bonus and LTIP for the forthcoming periods, 
in light of the current economic uncertainty associated with the 
ongoing COVID-19 pandemic. The annual bonus performance 
criteria for FY2021 will continue to be set using a weighting  
of 60% financial performance and 40% on non-financial criteria. 
Financial criteria will comprise adjusted PBT (20% weighting), 
discretionary FUM net inflow (20% weighting) and Total Income 
(20% weighting). The introduction of a Total Income metric to  
the scorecard is aligned to the Group’s strategic goals of growing 
revenues from a broadening range of distribution channels  
and propositions.

LTIP awards will be granted during the course of FY2021.  
The Committee has amended the LTIP rules to allow for 
adjustment at or prior to vesting in FY2024 if the Committee 
considers there has been an unjustified windfall gain resulting 
from severely depressed market share prices at the time of grant. 
The Committee’s assessment of whether an unjustified windfall 
gain has arisen will take account of all the circumstances, 
including the overall performance achieved by the Group,  
the impact of the COVID-19 pandemic, and the movement in 
stock market indices, on incentive plans and share awards.

The performance conditions for the grants to be made in  
FY2021 will be adjusted EPS growth (33%), average growth in 
discretionary FUM net inflows (33%), average annual total income 
growth (33%). Total income growth has been included in the 
metrics for this grant, to reflect our strategy of growing revenues 
from a range of sources including non-FUM related channels. 

Regulatory change

Brewin Dolphin is currently subject to the FCA’s IFPRU 
Remuneration Code. This regulatory framework for remuneration 
is likely to change with the implementation of the EU Investment 
Firms Directive and the end of the transition period following the 
UK’s exit from the EU. The Committee will be monitoring these 
developments, and will consider any implications for our 
remuneration policies and practices. The Committee will consult 
with shareholders if any substantive changes are required to the 
remuneration of Directors as a result of regulatory developments.

TSR performance

Brewin Dolphin’s long-run TSR performance relative to the wider 
market has been strong. £100 invested in the Company at the 
end of September 2010 was worth £272 at 30 September 2020, 
compared to £163 if it had been invested in the FTSE All  
Share Index. 

Conclusion

I thank shareholders for voting in favour of our Directors’ 
Remuneration Policy and Remuneration Report at the last AGM.  
I hope you find this year’s report informative, and that you will 
continue to give the Committee your support.

Caroline Taylor
Chairman of the Remuneration Committee

24 November 2020

www.brewin.co.uk  

Brewin Dolphin

81

Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Remuneration Report continued

What the Committee has focused on during the year

Area

Action in the meeting

Result

Executive 
Directors’ 
remuneration

Share  
based awards

•  Reviewed the Executive Directors’ salaries,  

bonus and other awards

•  Determined the terms of the service agreement  

of incoming Chief Executive Officer
•  Determined the terms of the retirement 

arrangements for the outgoing Chief Executive

•  Assessed and approved the 2017 LTIP vesting
•  Approved the LTIP performance criteria and other 

share-based incentive plan awards

•  Reviewed LTIP share plan rules to bring in line with 

the Directors’ Remuneration Policy

The approval of the service agreement and 
retirement arrangements for the Executive 
Directors, further information on page 99.

The performance metrics of the LTIP were 
reviewed to ensure that they remained appropriate 
and stretching.

The Committee was satisfied that it remained  
an effective reward mechanism.

Updated LTIP rules which were approved at the 
2020 AGM.

Governance

•  Discussed the outcome of the Committee 

performance evaluation report

Outcomes from the 2020 Committee evaluation 
were discussed and an action plan agreed.

•  Reviewed and updated the Terms of Reference  

for the Committee

•  Discussed the outcome of the AGM voting on the 

Remuneration Policy

•  Reviewed the effectiveness of external  

Remuneration Advisors 

Agreed to consult with shareholders who had 
voted against the Policy and enhance the 
consultation process.

Consulted with major shareholders and voting 
agencies prior to finalising remuneration 
arrangements for year end FY2020.

Transitioned advisors from Aon to  
Alvarez & Marsal, see page 93.

Core compliance

•  Assessed and approved annual bonus outcomes, 
including deferral awards under the Deferred Profit 
Share Plan

Ensured alignment of remuneration with 
performance and regulatory requirements  
by completion of all of the core processes. 

•  Reviewed the Directors’ Remuneration Report  

for the Annual Report

•  Reviewed the Group’s remuneration budget and 

other employee incentives

•  Identified and approved the individual compensation 

for the Material Risk Takers (‘MRTs’)

•  Reviewed the process and guidelines for annual 
remuneration for the entire employee workforce

•  Debated the impact of market volatility on the 

minimum shareholding requirement and  
post-employment shareholding requirement 

Regulatory

•  Received reports from the Chief Risk Officer  

on conduct risk

•  Approved the changes to the Remuneration  

Policy Statement for submission to the FCA and 
Pillar III disclosures

•  Received updates on changes in regulation and 

trends in remuneration. With a focus on the impact 
of COVID-19 and Investment Firms Directive and 
Investment Firms Regulation

•  Discussed the results of the Gender Pay Gap Report 

as well as diversity and inclusion initiatives

The Committee received an update from  
the Chief Risk Officer on conduct risk for  
Executive Directors, Executive Committee 
members, the Company Secretary and MRTs.  
The outcomes were then used to inform bonus 
and profit share allocations.

82

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Annual Report and Accounts 2020

Annual Report on Remuneration

This part of the Directors’ Remuneration Report has been prepared in accordance with Part 3 of the revised Schedule 8 set out in the 
Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013, and 9.8.6 of the Listing 
Rules. The financial information in this part of the Directors’ Remuneration Report has been audited where indicated.

Total remuneration for the financial year to 30 September 2020 (Audited)

£’000
Executive Directors
David Nicol10

Robin Beer9

Siobhan Boylan5

Non-Executive Chairman
Simon Miller

Non-Executive Directors
Kath Cates

Ian Dewar

Caroline Taylor

Mike Kellard6

Phillip Monks7

Simonetta Rigo8

Paul Wilson8

Total
Total

Salary  
& fees Benefits1 Pension2

Annual
bonus3

Long-term

incentive4 Other5

Total 
excluding 
value in 
‘Other’

Total fixed 
remuneration

Total variable 
remuneration

Total

311
432
131
–
329
187

200
180

77
83
87
77
77
70
62
60
39
–
62
60
2
60
1,377
1,029

1
1
–
–
1
1

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
2
2

–
–
–
–
1
1

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
1
1

227
376
93
–
240
162

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
560
538

–
301
52
–
–
–

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
52
301

–
–
–
–
–
730

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
730

–
–
–
–
-
351

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
351

539
1,110
276
–
571
1,081

200
180

77
83
87
77
77
70
62
60
39
–
62
60
2
60
1,992
2,781

312
433
131
–
331
189

200
180

77
83
87
77
77
70
62
60
39
–
62
60
2
60
1,380
1,212

227
677
145
–
240
892

–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
612
1,569

Year

2020
2019
2020
2019
2020
2019

2020
2019

2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019

1.  Benefits relate to death-in-service insurance and private medical insurance. Executives can also elect to use part of their total fixed remuneration to fund 

additional benefits. These amounts are disclosed as part of the ‘salary and fees’ figure.

2.  Executives can elect to sacrifice part of their annual bonus into the Group’s defined contribution pension scheme. Where employees choose to do this,  
the Group contributes 13.8% of the sacrificed amount, equal to the employer’s national insurance that would have been due had the amount been paid  
as bonus. None of the Executive Directors opted to do this in FY2019 or FY2020.

3.  This relates to the payment of the annual bonus which is subject to a mandatory deferral policy as set out on page 88.
4.  The value of the long-term incentive is the value of shares for the award where the performance period ends in the year. 32.2% of the 2017 LTIP has vested  
in the period. The figures for 2020 have been calculated using the average of the Group’s Q4 share price in the three-month period to 30 September 2020,  
being £2.53 (rounded). The actual vesting date of the LTIP award is 13 December 2020. The figures presented for 2019 have been updated from the three-
month average figures used in last year’s report (being £282,318 for David Nicol based on a share price of £3.09 (rounded)) to take into account the Group’s 
share price on the date of vesting, 1 December 2019, being £3.30 (rounded). The LTIP figure for 2019 in the table above includes the following: £19,259 for 
David Nicol which is attributable to the movement in the share price between the grant date (1 December 2016) and the end of the performance period  
(30 September 2019). This amounted to 6.15% of the vesting amount shown in the table. The LTIP figure for 2020 in the table above includes (£28,528)  
for Robin Beer, which is attributable to the movement in the share price between the grant date, (13 December 2017) and the end of the performance period  
(30 September 2020). This amounts to 1.84% of the vesting amount shown in the table.

5.  Siobhan Boylan commenced her employment with the Group on 11 February 2019 and was appointed CFO and joined the Board on 4 March 2019, once 

regulatory approval was received. The figures for 2019 in the table represent the amount of base salary and benefits, and annual bonus, earned for services  
as a Board Director. £580,000 worth of shares were granted to Siobhan Boylan in 2019, to replace the share awards forfeited on leaving her previous employer. 
These awards will vest over a four-year period from 2019 to 2022. She also received £150,000 in 2019, to replace the forfeited cash bonus from her previous 
employer. This is included in the ‘Other’ column above.

6.  In addition to the fees set out above which are in relation to his Brewin Dolphin Holdings PLC directorship, Mike Kellard receives an annual fee of €40,000  

in relation to his position as a Non-Executive Director of Brewin Dolphin Wealth Management Limited (BDWM), the Group’s Irish subsidiary. He was appointed  
to the Board of BDWM on 11 July 2019. 

7.  Phillip Monks was appointed to the Board on 10 February 2020.
8.  Paul Wilson stepped down from the Board on 9 October 2019 and Simonetta Rigo stepped down from the Board on 13 November 2020.
9.  Robin Beer was appointed to the Board on 15 June 2020. His salary is pro-rated from the date of appointment. 
10. David Nicol stepped down from the Board on 14 June 2020. His salary and bonus are pro-rated until the date he ceased to be a Director. His 2017 LTIP  

award vests on 13 December 2020, after he ceased to be a Director, so is not included in the table above.

www.brewin.co.uk  

Brewin Dolphin

83

Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Remuneration Report continued

Appointment of Robin Beer as the Chief Executive Officer (Audited)

Robin Beer was appointed as Chief Executive Officer and joined the Board on 15 June 2020. His remuneration package upon 
appointment was as follows:

•  Base salary £445,000. The base salary will increase to the agreed level of £500,000 over a period of 18 months as detailed in the 

Committee Chairman’s introductory statement.

•  Pension contribution of 3% of qualifying earnings (statutory minimum pension contribution).
•  Annual bonus up to a maximum of 150% of base salary, subject to performance conditions, three-year deferral and time-proration  

for the period worked during the year.

•  Robin Beer received an LTIP award during the financial year ended 30 September 2019 in his previous position. He will be eligible  
for LTIP awards of up to 150% of base salary for the financial year ended 30 September 2020 onwards, subject to performance 
conditions measured over three years and a two-year post-vesting holding period (net of tax).

Payments to the former Chief Executive (Audited)

As we announced on 29 January 2020, David Nicol, Chief Executive, stepped down as a Director with effect from 14 June 2020.  
In accordance with his service agreement and the DRP, David remained an employee for a transitionary period until 29 July 2020,  
when his six-month notice period ended. He received his base salary and contractual benefits during this time.

He received an annual bonus of £226,950 in respect of his period as Chief Executive in the financial year ended 30 September 2020 
which is a pro-rated amount taking account of the portion of the year he served as a Director and the performance achieved. In respect 
of the period 15 June to 29 July 2020, whilst David Nicol continued as an employee and supported the transition to the new Chief 
Executive Officer, he remained eligible for discretionary profit share, and was awarded £40,050 in respect of performance in this period, 
according to the same performance criteria that applied to the Executive Directors. The awards are subject to the normal deferral rules. 

David also retained the awards he received in relation to deferred annual bonuses earned in prior years, in accordance with the relevant 
plan rules. He also retains the LTIP awards he held, pro-rated for time served, in accordance with the ‘Good Leaver’ treatment under 
the plan rules. Both the DPSP and LTIP share awards will vest on the normal vesting dates. The LTIP awards are subject to the 
applicable performance conditions. He received a contribution of £3,000 towards legal fees incurred in connection with his departure. 

In accordance with the post-cessation shareholding policy, David will retain 200% of base salary in Brewin Dolphin shares, valued at the 
date he stepped down from the Board, for 12 months from that date, reducing to 100% of base salary for the second 12 months 
following this date. This is enforced through a written agreement.

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Base salary review (Audited)

Salaries are normally reviewed in Q4, to take effect from 1 January each year. An increase of 2.30% (£10,000) was awarded  
to the Chief Executive (David Nicol), and an increase of 2.46% (£8,000) was awarded to the Chief Financial Officer, effective from  
1 January 2020. This was consistent with the levels of percentage increase awarded to our other employees. 

Effective from 1 January 2021, the Chief Executive Officer’s (Robin Beer) salary will be increased to £472,500 (6% increase)  
as explained in the Chairman’s introductory statement. The Chief Financial Officer did not receive a salary increase in line with  
the year end review process.

David Nicol
Robin Beer
Siobhan Boylan

Salary as at  
30 September  

2019
£435,000
–
£325,000

Salary as at  
30 September 
2020
£445,000
£445,000
£333,000

Change
2.30%
–
2.46%

Annual variable pay outcomes for 2020

Annual bonuses for the Executive Directors are determined by the Committee based on an assessment of performance relative to  
Key Performance Indicators (‘KPIs’), which are selected to achieve a direct relationship between progress towards the Group’s strategic 
goals and the bonuses that are awarded. The maximum annual bonus for each individual Executive Director is 150% of base salary.  
For the financial year ended 30 September 2020, the bonus award opportunity for on-target performance was 90% of base salary.  
The Committee has the discretion to adjust the final outcome to take account of overall Group performance and exceptional events.

Overall outcome

Criteria
Financial
Non-financial
Total

Weighting
60%
40%

% of salary at 
maximum
90%
60%
150%

% of maximum 
total bonus 
paid
16.2%
31.8%
48.0%

% of base 
salary 
24.3%
47.7%
72.0%

Performance for financial criteria

Key Performance Indicator
Adjusted1 PBT

Discretionary net funds 
inflow2
Outcome

Weighting

Threshold 
25% of  
salary
30% £77.7m

On-target 
90% of 
salary
£84.0m

Maximum 
150% of 
salary
£90.3m

Actual for  
year ending  
30 September 
2020
£78.2m

30%

2.5%

5.0%

7.5%

3.5%

% of salary 
awarded for 
this criterion Comment

9.0% Targets set in relation to prior 
year performance and budget
15.3% Targets set in relation to prior 
year performance and budget

24.3%

1.  See explanation of adjusted performance measures on page 29.
2.  Adjusted to exclude internal transfers.

www.brewin.co.uk  

Brewin Dolphin

85

Strategic ReportGovernanceFinancial StatementsOther Information 
Directors’ Remuneration Report continued

Performance for non-financial criteria 

Team KPIs 

Criteria and 
weightings

Strategy 
20%

Technology 
20%

Key metrics/targets

Performance achieved

Rating  
for each 
criterion 
(out of 5)

•  Achieve significant PBT synergies, 
realised from successful integration 
of acquisitions.

•  Successfully integrated 4 acquisitions and realised 

4

£4m PBT of synergies. 

•  Three new ‘1762’ products (Lombard Lending, 

•  Develop new product offerings 

under the ‘1762’ brand.

Absolute Return and Structured Product Portfolio) 
have been designed, built, approved and rolled out.

•  Deliver a replacement for the Client 

•  Delivered ‘Client Engage’ system, with strong 

2.5

Management System.

governance and quality controls.

•  Meet key milestones in the  

Castle Programme.  

•  Develop digital offering for clients 

via Wealthpilot. 

•  Design and deploy new Technology 

Policy Framework (‘TPF’), and 
strengthen infrastructure.

Clients 
15%

•  Maintain high client satisfaction  

and Net Promoter Scores.  
•  Growth in MPS and BPS.  
•  New product development.

People,  
Culture & ESG 
15%

•  Maintain high Employee 
Engagement scores.  

•  High survey scores for Learning 
and Leadership programmes.  

•  New programmes  

successfully launched. 

•  Diversity, Inclusion and Well-being.  
•  Community involvement.  
•  Reduce carbon footprint.  

4.5

5

•  Castle – Product build milestone achieved on agreed 
time frame. However, delays with integration phase 
(now being addressed). Expected delivery date 
delayed to 2021. See pages 18 to 21 of the  
Chief Executive Officer’s Review. 

•  Developed, tested, launch planned. Also MyBrewin 

App and website upgrade complete. Launched True 
Potential Portal.

•  TPF designed and deployed. Upgraded VPN  

and migration to Microsoft Teams –  
completed successfully.

•  Overall client satisfaction with firm 8.7/10 and 
satisfaction with primary contact 9/10. Client 
satisfaction with outcomes 94.1%. Net promoter 
score 51% compared to benchmark of 38%.
•  MPS has grown by £0.5bn. BPS has grown  

to 6,100 accounts.

•  Multi-asset fund built. First steps in development  
of Environment, Social and Governance (‘ESG’) 
offering achieved, including hire of team.

•  Employee Engagement Score increased to 90% 
(from 87% last year), in annual People Survey,  
13 points above Financial Services (‘FS’) benchmark.
•  The survey question ‘I have the right opportunities to 
learn and grow’ has risen year on year to 11% above 
the FS benchmark. 

•  2020 Emerging Talent; Investment Manager (‘IM’) 

Academy; Future Wealth Manager;  
Resilience programme.

•  Improvement in Gender Pay Gap; Ranked 6th in 

FTSE 250 in Hampton Alexander review. ‘Let’s Talk 
About Race’ workshop – 274 participants so far. 
Finalists in Reward and Employee Benefits 
Association well-being strategy awards.
•  Improvement in payroll giving participation; 

maintained fund raising matching with 23 team 
events raising over £66k. Introduced community  
relief fund.

•  Total Gross Scope 1 and 2 emissions reduced from 

1,082 to 897 (tCO2e).

Risk 
10%

•  Senior Manager Certification 

•  SMCR Phase 1 completed and Phase 2 launched. 

4

Regime (‘SMCR’).  
•  Risk Management.  

Upgraded BITA risk system. 

•  New Group Risk Framework – Phase 1 delivered.

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Annual Report and Accounts 2020

Personal KPIs 

Individual

Key metrics/targets

Performance achieved

Rating  
for each 
criterion 
(out of 5)

David Nicol 
(Chief Executive 
until 14 June 
2020) 
20%

•  Leadership of key  
strategic projects.

•  Further enhance quality  

of relationships with regulators  
and shareholders.

•  Development of the Group’s  
brand externally, with clients  
and contacts.

•  Executive Committee development 

and succession.

•  Successfully led major projects across the Group, 

4.25

with particular emphasis on key IT projects.

•  Significant strengthening of relationships with both 
regulators and shareholders – based on openness 
and trust.

•  Participated successfully in over 30 events with 

clients and industry contacts. 

•  Succession plan in place, and coaching/training 
implemented. Successful appointment of internal 
candidate to Chief Executive Officer.

Robin Beer 
(Chief Executive 
Officer from 
15 June 2020) 
20%

•  Leadership of key strategic 

•  Detailed examination of Castle Project,  

4.25

projects- timely and on budget.

with improvements identified.

•  Leadership through period of 

•  Strong leadership presence and communication. 

change and COVID-19 impact. 

•  Further enhance quality  

of relationships with regulators  
and shareholders.

•  Enhance Board and Executive 

Committee interaction.

•  Implementation of phase 1  
of organisational design for 
Executive Committee direct reports. 

Brewin response to COVID-19 received 98% positive 
endorsement in employee engagement survey.

•  Enhanced planning for year-end meetings. 

Successful participation in 41 meetings with 
regulators and shareholders.

•  Lead role in successful Strategy Day with Board. 
•  New Chief Operating Officer (‘COO’) appointed and 

COO direct reports organisational design completed. 
Restructure of the Client facing team reporting 
directly to the Executive Committee, has been 
successfully implemented.

Siobhan Boylan 
(Chief Financial 
Officer) 
20%

•  Further enhance Board presence 

•  Board feedback is good – exerts determined and 

4.25

and influence.

expert influence.

•  Further enhance financial oversight 

•  Enhanced collaboration with Project Management 

of strategic projects.

Office, and financial oversight.

•  Further build contribution  

•  Successful participation in 74 meetings over the year 

to relationships with regulators, 
shareholders and analysts.
•  Continued improvement of 

processes to drive cost efficiencies.

•  Further develop interaction with 
senior business heads and staff. 

with regulators and shareholders. Appointment  
of Head of IR.

•  Successful implementation of Coupa expense 
system, and continued challenge on costs. 
•  Introduced regular meeting cycles with senior 
business heads; successfully implemented.

Across all of the non-financial KPIs, the weighted average rating out of 5 was 3.975, and this equated to a bonus of 47.7% of salary 
after applying the weighing which is 40% on non-financial criteria. 

www.brewin.co.uk  

Brewin Dolphin

87

Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Remuneration Report continued

Bonus outcomes (Audited)

Based on assessment of performance, the Committee has awarded the following annual bonuses to the Chief Executive Officer and the 
Chief Financial Officer, with the split between cash and deferred shares as indicated in the table below. The Executive Directors receive 
part of their annual variable pay under the Deferred Profit Share Plan (‘DPSP’) as a deferred award in Group shares, normally in the form 
of a nil-cost option. The options vest and become exercisable three years from the date of grant.

Both the share and cash elements of the bonus are subject to malus and clawback provisions. Please see the Directors’ Remuneration 
Policy table on page 95 for further details. The Committee has the discretion to adjust the final outcome to take account of overall 
Group performance and exceptional events. After careful consideration, the Committee did not make any such adjustment for the 
bonuses in respect of the financial year ended 30 September 2020.

Name
David Nicol2
Robin Beer2
Siobhan Boylan

Role
Chief Executive
Chief Executive Officer 
Chief Financial Officer

Cash
£165,467
£66,894
£176,507

Deferred
shares1
£61,483
£26,556
£63,253

Total
£226,950
£93,450
£239,760

1.  See deferral table below.
2.  Robin Beer and David Nicol’s total bonus figures are pro-rated for the period in their respective roles during the year. The deferral percentages are calculated 

based on their total bonuses including the bonus received for the periods they were not Executive Directors. 

In accordance with the DRP, annual bonus awards are subject to deferral on the basis shown on the table below. This is designed  
to increase the deferral percentage at high levels of bonus.

Portion of variable pay
Up to £50,000
Between £50,000 and 1 x salary
Above 1 x salary

Fraction deferred
None
One-third
Two-thirds

Vested LTIP outcome for the three-year performance period ended 30 September 2020 (Audited)

The Chief Executive Officer (Robin Beer) received a conditional share award granted under the LTIP in December 2017. The 
performance period for the grant was the three years ended 30 September 2020 and the performance criteria set are shown below:

Criteria
Adjusted EPS Compound Annual Growth Rate (‘CAGR’)
Average annual discretionary net funds growth1
Blended pay out total

Weighting
50%
50%

Threshold 
target
5.0%
2.5%

Full vesting 
target
15.0%
7.5%

Actual performance 
achieved 
1.3%
4.5%

% of award to 
vest
0%
32.2%
32.2%2

1.  Average annual net inflows in discretionary funds expressed as a % of prior year discretionary funds. Between threshold and stretch, there is an additional 

inflection point at 5% growth with 75% vesting on this metric. The growth is adjusted to exclude internal transfers. 

2.  No discretion was exercised to override the vesting outcome, as the outcome is a fair reflection of performance achieved.

Chief Executive Officer pay for performance comparison

The graph below shows the value by 30 September 2020 of £100 invested in Brewin Dolphin Holdings PLC in September 2010.  
The other points plotted are the values at intervening financial year-ends. Brewin Dolphin’s TSR has been compared against the  
FTSE All Share Index, which shows how the Group’s shares have performed relative to the market as a whole. 

Total Shareholder Return

Source: FactSet

400

350

300

250

200

150

100

50

)

d
e
s
a
b
e
r
(
e
u
a
V

l

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

  Brewin Dolphin Holdings PLC 

  FTSE All Share  

88

Brewin Dolphin 

Annual Report and Accounts 2020

 
The total remuneration figure for the director undertaking the role of Chief Executive Officer during each of the previous financial years  
is shown below. The total remuneration figure includes the annual bonus which was awarded based on performance in those years. 
Where this bonus was subject to deferral, the deferral amount is shown in the year in which it was awarded. The annual bonus is shown 
as a percentage of the maximum for 2012 to 2019 only as there was no maximum amount for bonus in the preceding years.

Total remuneration (£’000)
Annual bonus (% max)
LTIP vesting (% of award)

2010
643
n/a
n/a

2011
593
n/a
n/a

2012
557
39
n/a

2013
577
63
n/a

2014
770
80
n/a

2015
702
67
n/a

Year ended 30 September

2018

2017

2016
2019
713 1,025 1,199 1,091
57.6
61.8

71.1
74.6

82.6
16.2

60
nil

DN1

RB1

Total

2020
539
48.0
–

2020
269
48.0
32.2

2020
808
48.0
32.2

1.  The 2020 remuneration has been pro-rated between David Nicol and Robin Beer who was appointed Chief Executive Officer on 15 June 2020.

The movement in the remuneration of the Directors between the current and previous financial year compared to that for the average 
UK Group employee is shown below. Executive Directors receive minimal benefits, other than those they purchase from their base 
salary. As such, an analysis of the movement in benefits for the Directors and the average employee was not considered to be practical 
or meaningful and has not been included in the below comparison.

Chief Executive Officer1
Salary
Bonus
Chief Financial Officer – Siobhan Boylan2
Salary
Bonus
Chairman – Simon Miller
Fees
Bonus
Non-Executive Directors
Kath Cates3
Fees
Bonus
Ian Dewar3
Fees
Bonus
Caroline Taylor4
Fees
Bonus
Mike Kellard
Fees
Bonus
Phillip Monks
Fees
Bonus
Simonetta Rigo
Fees
Bonus
Average per employee (£)
Salary
Bonus

2019
£’000

2020
£’000

432
376

187
162

180
–

83
–

77
–

70
–

60
–

–
–

60
–

54
31

442
320

329
240

200
–

77
–

87
–

77
–

62
–

39
–

62
–

57
28

% change

2.32%
(14.75)%

75.94%
48.00%

11.11%
n/a

(7.23)%
n/a

12.99%
n/a

10.00%
n/a

3.33%
n/a

n/a
n/a

3.33%
n/a

5.00%
(11.00%)

1.  The salary and bonus for Chief Executive Officer for FY2020 is the sum of the salary and bonus received by each of David Nicol and Robin Beer for the respective 

periods that they served as Chief Executive Officer. 

2.  Siobhan Boylan’s salary and bonus for FY2019 were pro-rated based on her period of service as a Director, circa 7 months.
3.  Kath Cates was the Senior Independent Director until 26 July 2019 when Ian Dewar took over this responsibility.
4.  Caroline Taylor is the Remuneration Committee Chairman. The fee for this role was increased from £10,000 to £15,000 effective 1 October 2019.

www.brewin.co.uk  

Brewin Dolphin

89

Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Remuneration Report continued

Chief Executive Officer pay ratio 

Last year, in anticipation of the new regulations requiring companies to publish information on the ratio of the Chief Executive Officer’s 
pay to that of other UK employees in the Company, we voluntarily published our Chief Executive Officer pay ratio. We have provided the 
Chief Executive Officer’s pay ratio information below for the year ending September 2020, in comparison with the ratio for the prior year.

In accordance with the regulatory requirements, the table below sets out the ratio between the Chief Executive Officer’s total 
remuneration and the median, 25th and 75th percentile of the total remuneration amongst our UK employees. Total remuneration 
reflects all remuneration received by an individual in respect of the relevant year, including base salary, benefits, pension, annual bonus 
awarded, and the value vested from any long-term incentive. As there was a change of Chief Executive Officer during the year, the ratio 
reflects the pro-rata base salary, annual bonus, pension (where applicable) and benefits in respect of each incumbent for their respective 
period of office during the year, together with non-prorated LTIP vesting to the incumbent Chief Executive Officer (Robin Beer) in respect 
of company performance to 30 September 2020, which was granted prior to his appointment as Chief Executive Officer. 

Out of the three alternative methods available under the regulations for calculating the ratio, we chose to use Option A. It is the most 
precise way of identifying employees at P25, P50 (median) and P75, and is generally preferred under shareholder guidelines. Under this 
approach we calculated total remuneration on a full-time equivalent basis for all of our UK employees and ranked these figures to arrive 
at the median and the other percentiles.

Percentile
25th percentile
50th percentile
75th percentile

Total 
Remuneration 
20191
£31,930
£53,026
£100,934

Total 
Remuneration 
20202
£33,613
£55,678
£100,536

Ratio 20191
34:1
20:1
11:1

Ratio 20202
31:1
19:1
10:1

1.  In last year’s Report, the final figures for employee variable pay were estimated (as the distribution of the pool was not finalised at the time of calculation), but this 
did not have a significant impact on the ratio. The figures shown above for FY2019 have been ‘trued-up’ to reflect the final distribution of the variable pay pool.

2.  The final figures for employee variable pay for FY2020 are estimated (as the distribution of the pool was not finalised at the time of calculation) but this is not 

expected to have a significant impact on the ratio. Final figures will be updated in next year’s Report.

The table below provides further information on the base salary component within total remuneration.

Percentile
25th percentile
50th percentile
75th percentile

Salary 2019 
£27,150
£41,478
£69,508

Ratio 2019
15:1
10:1
6:1

Salary 2020
£25,888
£41,025
£70,059

Ratio 2020
17:1
10:1
6:1

Our ratio for FY2020 of 19:1 to our median employee total remuneration, is significantly lower than the median of the ratios in other 
FTSE 250 companies, which is 32:1 based on latest available data. The ratio is also lower than for FY2019, reflecting lower annual 
bonus and LTIP vesting levels for the Chief Executive Officer role. This relatively low ratio is consistent with the pay, reward and 
progression policies applicable to the company’s employees as a whole. All employees are eligible for incentives, salaries are based  
on role size and market benchmarks, and there are similar benefits and lower levels of pension contribution for the Chief Executive 
Officer compared to the median employee.

Our Chief Executive Officer’s total remuneration package is relatively low compared to other companies of our size, with below-market 
median salary, limited pension benefit, and relatively low maximum variable pay to date. It is important to recognise that the ratio is likely 
to fluctuate from year to year, especially as it is influenced by LTIP vesting value outcomes which vary with share price as well as 
performance outcomes. It may also be affected by: changes made to the LTIP grant size in accordance with the policy approved by 
shareholders in 2020, as these grant levels flow through to vesting; and, the effect of the higher base salary that will be applicable to the 
newly appointed Chief Executive Officer, as detailed elsewhere in this report.

Gender Pay Gap

The Group seeks to create an inclusive workplace with a diverse workforce. The Committee monitors the Gender Pay Gap on a regular 
basis, and there is a strategy in place to narrow the gap. The mean hourly pay gap improved between FY2018 and FY2019, with figures 
of 36.7% and 33.0% respectively. Although these gaps are higher than the national average, they are similar to levels elsewhere in the 
financial services sector. They reflect the profile of the workforce at different job levels, rather than differences in pay between men and 
women in the same role. Further details are available on the Company’s website. 

90

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Annual Report and Accounts 2020

Directors’ share interests (Audited)

Outstanding share options and conditional share awards

The tables opposite set out details of Executive Directors’ outstanding share awards (which will vest in future years subject  
to performance and/or continued service). The share price at 30 September 2020 was 233.5p.

Share options – Deferred Profit Share Plan (‘DPSP’)

David Nicol DPSP
DPSP
DPSP
DPSP

Scheme Grant date
1/12/16
30/11/17
29/11/18
28/11/19

Total

Robin Beer DPSP
DPSP
DPSP
DPSP

Scheme Grant date
1/12/16
30/11/17
29/11/18
28/11/19

Total

Exercise 
price
 0.00p 
 0.00p 
 0.00p 
 0.00p 

Exercise 
price
 0.00p 
 0.00p 
 0.00p 
 0.00p 

Scheme Grant date

Exercise 
price

DPSP

28/11/19

 0.00p 

Siobhan 
Boylan
Total

Number of  
shares at  
1 October 
2019
 33,344 
 54,907 
 44,715 
 – 
 132,966 

Number of  
shares at  
1 October 
20193
 25,516 
 27,501 
 34,678 
 – 
 87,695 

Number of  
shares at  
1 October 
2019

Granted 
during
year1
 – 
 – 
 – 
 31,482 
 31,482 

Exercised 
during 
year
 33,344 
 – 
 – 
 – 
 33,344 

Granted 
during
year1
 – 
 – 
 – 
 30,434 
 30,434 

Exercised 
during 
year
 25,516 
 – 
 – 
 – 
 25,516 

Lapsed 
during 
year
 – 
 – 
 – 
 – 
 – 

Lapsed 
during 
year
 – 
 – 
 – 
 – 
 – 

Granted 
during
year1

Exercised 
during 
year

Lapsed 
during 
year

Number of 
shares at  

30 September
20201,2
 – 
 54,907 
 44,715 
 31,482 
 131,104

Number of 
shares at  

30 September
20201
 – 
 27,501 
 34,678 
 30,434 
 92,613 

Number of 
shares at  

30 September
20201

Maturity/

vesting  
date
1/12/19

End of 
End of 
exercise 
performance 
period
period
1/12/21
n/a
n/a 30/11/20 30/11/23
n/a 29/11/21 29/11/24
n/a 28/11/22 28/11/25

Maturity/

vesting  
date
1/12/19

End of 
End of 
exercise 
performance 
period
period
1/12/21
n/a
n/a 30/11/20 30/11/23
n/a 29/11/21 29/11/24
n/a 28/11/22 28/11/25

End of 
performance 
period

Maturity/

vesting  
date

End of 
exercise 
period

 – 
 – 

 12,339 
 12,339 

 – 
 – 

 – 
 – 

 12,339 
 12,339 

n/a 28/11/22 28/11/25

1.  Options under the Deferred Profit Share Plan were granted, in respect of a portion of the annual bonus earned for performance in FY2019. 
2.  Or on date of retirement. 
3.  Or on date of appointment.

Conditional share awards – Long Term Performance Plan (‘LTIP’)

David Nicol

Total

Robin Beer

Total

Scheme4
LTIP1
LTIP
LTIP

Grant date
13/12/17
29/11/18
28/11/19

Scheme4
LTIP1
LTIP
LTIP

Grant date
13/12/17
29/11/18
28/11/19

Siobhan Boylan
Total

Scheme4
LTIP

Grant date
28/11/19

Number of 
shares as at  
1 October 
2019
 109,536 
 131,987 
–
 241,523 

Number of 
shares as at  
1 October 
2019
 64,432 
 77,639 
–
 142,071 

Number of 
shares as at  
1 October 
20193
 – 
 – 

Granted 
during
year2
 – 
 – 
 189,130 
 189,130 

Granted 
during
year
 – 
 – 
 72,463 
 72,463 

Granted 
during
year
 141,304 
 141,304 

Vested 
during
year1
 95,844 
 – 
–
 95,844 

Vested 
during
year1
 64,432 
 – 
–
 64,432 

Lapsed 
during year
 13,692 
 58,768 
 147,025 
 219,485 

Lapsed 
during year
–
–
–
 – 

Vested 
during
year1
–
 – 

Lapsed 
during year
–
 – 

Number of 
shares at  
30 September 
20201
–
73,219
42,105
 115,324 

Number of 
shares at  
30 September 
20201
–
77,639
72,463
 150,102 

Number of 
shares at  
30 September 
20201
141,304
 141,304 

End of 
performance 
period
30/9/20
30/9/21
30/9/22

Vesting  
date
13/12/20
29/11/21
28/11/22

End of 
performance 
period
30/9/20
30/9/21
30/9/22

Vesting  
date
13/12/20
29/11/21
28/11/22

End of 
performance 
period
30/9/22

Vesting  
date
28/11/22

1.  Actual vesting date is 13 December 2020. Figures shown are the number of shares vested at the end of the three-year performance period, 30 September 2020.
2.  The Chief Executive (David Nicol) and the Chief Financial Officer received awards under the LTIP with a face value of 150% of base salary. The awards  
are subject to the performance conditions as set out in last year’s Remuneration Report. 25% of the awards vest for threshold performance and 100%  
for stretch performance. 
3.  Or on date of appointment.
4.  For LTIP performance conditions refer to page 88.

www.brewin.co.uk  

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Share Award Agreement (‘SAA’)

Siobhan Boylan

Total

Scheme
SAA
SAA
SAA
SAA

Grant date

29/3/19
29/3/19
29/3/19
29/3/19

Number of 
shares at  
1 October 
2019
 63,415 
 45,810 
 32,278 
 7,287 
 148,790 

Granted  

Vested  

Lapsed  

during year
–
–
–
–
–

during year
 63,415 
–
–
–
 63,415 

during year
–
–
–
–
 – 

Number of 
shares at  
30 September 
20201
 – 
 45,810 
 32,278 
 7,287 
 85,375 

Vesting date
30/4/20
30/4/21
2/5/22
29/3/22

Share awards were granted to Siobhan Boylan during FY2019 to replace the share awards forfeited on leaving her previous employer. 
These awards will vest from 2021 to 2022. Please see note 31 to the Financial Statements for more information.

Beneficial interests and Minimum Shareholding Requirement (‘MSR’)

To further align the interests of Executive Directors with shareholders, Executive Directors are required to build up a shareholding within 
five years of appointment date (15 June 2020 for Robin Beer and 4 March 2019 for Siobhan Boylan). Under the DRP that was approved 
by shareholders at the 2020 AGM, the current MSR for both Executive Directors is 200% of base salary. Executive Directors are also 
required to maintain a shareholding for two years post-cessation, in accordance with the DRP. This is enforced through a written 
agreement with the individuals.

Shares that count towards these requirements include shares owned outright by the Executive Director, the amount equal to the net  
of tax value of unvested awards granted under the deferred bonus (DPSP), and under the Share Award Agreement for Siobhan Boylan, 
as they are unfettered by performance criteria, and net of tax LTIP share awards that have vested and been retained.

Director
David Nicol1
Robin Beer4
Siobhan Boylan3
Simon Miller
Kath Cates
Ian Dewar
Caroline Taylor
Michael Kellard
Phillip Monks
Simonetta Rigo1
Paul Wilson1

Beneficially owned 
30 September
2019
207,215
n/a
 53,400
80,000
 5,587 
 6,358 
 10,000 
 5,493 
n/a
 6,000 
8,596

Outstanding DPSP 
awards 
131,104
92,613
12,339
–
–
–
–
–
–
–
–

Outstanding LTIP 
awards 
 211,168 
214,534
 141,304 
 – 
 – 
 – 
 – 
 – 
–
 – 
–

Outstanding 
SAA 
 –
–
 85,375 
 – 
 – 
 – 
 – 
 – 
–
 – 
–

Beneficially Owned 
at 30 September
20201
 273,062
75,144
 86,902 
 80,000 
 5,587
 6,358 
 14,500 
 16,096
–
 15,250 
8,596 

Percentage of 
MSR2,5
179%
61%
97%
n/a
n/a
n/a
 n/a 
n/a 
n/a
 n/a 
n/a

Beneficially Owned 
at 20 November
2020
n/a
75,279
 86,902 
80,000
 5,587 
 6,358 
 14,500 
 16,096 
–
 n/a 
n/a

1.  Holdings as at year end or date of appointment/resignation if relevant. 
2.  Includes 53% of outstanding DPSP options and 53% of the 2017 LTIP award which will vest at 32.2% on 13 December 2020 but met its performance criteria  

on 30 September 2020. These are included on a net of tax basis.

3.  Siobhan Boylan was appointed on 4 March 2019. Her shareholding includes shares awarded under the Share Award Agreement, on a net of tax basis,  

which replaces the shares forfeited on leaving her former employer.

4.  The increase of 135 shares was as a result of two monthly Share Incentive Plan purchases.
5.  The percentage shown is based on the current MSR that apply.

Deferred bonus

The Executive Directors receive part of their annual variable pay under the DPSP as a deferred award in Company shares, normally in 
the form of a nil-cost option. The option vests and becomes exercisable three years from the date of grant.

Share Incentive Plan (‘SIP’)

Employees may use funds from their gross salary up to a maximum of 10% of their gross salary in regular monthly payments  
(being not less than £10 and not greater than £150) to acquire Ordinary Shares in the Group (‘Partnership Shares’). Partnership Shares 
are acquired monthly. For every Partnership Share purchased, the employee receives one Matching Share up to a total value of £20. 
These shares are held in an employee benefit trust (the ‘Trust’). Market purchase shares are used to satisfy all shares purchased under 
the SIP and it is the intention of the Directors to continue this practice for the forthcoming financial year. Our participation rate as at  
30 September 2020 is 57% and this compares favourably to market norms.

Dilution

By agreement with shareholders, the aggregate number of shares which may be issued at any date of grant, when aggregated with 
shares issued or issuable pursuant to options or awards granted in the preceding 10 years under any employee share plan operated  
by the Group, shall not exceed 10% of the issued share capital. Within this 10% limit, the aggregate number of shares which may be 
issued under discretionary schemes targeted at executives and other key roles shall not exceed 5% of the issued share capital in any 
10-year rolling period. The current cumulative dilution level over the 10-year period to 30 September 2020 is 1.49%.

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Material contracts with Directors

There were no material contracts between the Group and the Directors, except for their contracts of employment or letters  
of appointment. The Directors undertake transactions in shares in the ordinary course of the Group’s business for their own account. 
The transactions are not material to the Group in the context of its operations. 

Total pension entitlements

Executive Directors may opt to waive part of their salary and receive an equivalent defined pension contribution instead. They may also 
receive part of their annual bonus in the form of pension contribution. Robin Beer and Siobhan Boylan receive the statutory minimum 
contribution of 3% of their qualifying earnings. David Nicol has not made contributions to the scheme and does not receive any benefits 
under the scheme.

Defined benefit pension scheme

Entry to the Group defined benefit pension scheme was withdrawn in 2004 for new employees.

Death-in-service benefits

Executive Directors are eligible for death-in-service benefit cover which is equal to six times their individual base salary.

Private Medical Insurance (‘PMI’)

Executive Directors are eligible for PMI cover at a rate of single cover. They may elect to add dependants to the policy at their own cost.

Group Income Protection (‘GIP’)

Executive Directors are eligible for GIP cover at the rate of 25% of their base salary. They may elect to increase this cover to 50%  
of base salary at their own cost.

Relative importance of the spend on pay (Audited)

Staff costs
Dividends

2019  
’000
£166,830
£48,394

2020  
’000
£179,418
£42,234

Change
8%
(13%)

Staff costs – average salary per employee has increased by 5% and the average bonus per employee has reduced by 11% respectively, 
however the overall staff costs number has increased due to increased head count and the impact of acquisitions (see page 90).

External advisers

The Remuneration Committee was advised by the Executive Compensation Practice of Aon plc until 14 June 2020 and appointed 
Alvarez & Marsal from 15 June 2020. They are members of the Remuneration Consultants Group and abide by its code of conduct 
which requires advice to be impartial and objective. Alvarez & Marsal has no other connections with the Group. The total fees paid  
in respect of services provided by Aon and Alvarez & Marsal to the Committee during the year were £98,282.

External directorships

Details of external directorships held by the Executive Directors during the year and any fees that they received in respect of their 
services are shown below:

Executive Director
David Nicol

Company
Hermes Property Unit Trust

Position
Chair of appointment committee

2019 
£40,000 

2020
£28,3331

1.  David Nicol’s fees have been pro-rated for the period 1 October 2019 until 14 June 2020.

Statement of shareholder voting

The Directors’ Annual Report on Remuneration received the following votes from shareholders at the 2020 AGM:

Votes cast in favour
Votes cast against
Total votes cast
Abstentions

Remuneration 
Policy 
200,463,249
23,475,000
223,938,249
170,857

%

Annual Report on 
Remuneration
89.5% 217,288,822
6,646,409
10.5%
223,935,231
173,875

%
97.0%
3.0%

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Directors’ Remuneration Report continued

Fees for the Chairman and the Non-Executive Directors

As detailed in the Policy, the Group’s approach to setting Non-Executive Directors’ remuneration is with reference to the market levels 
in similar-sized FTSE companies, levels of responsibility and time commitments.

The Non-Executive Directors’ fees were last reviewed during 2019. Effective 1 October 2019, the Board agreed to increase the 
Non-Executive Directors’ base fee to £62,000 (the last increase was January 2017) and to set all the Committee chairs’ fees at £15,000 
per annum. The Remuneration Committee agreed to increase the Chairman’s fee to £200,000 effective 1 October 2019. There were  
no fee increases as at 1 October 2020.

Chairman
Base fee
Senior Independent Director
Committee chair

1 October 2019

£200,000

£62,000

£10,000

£15,000

1 October 2020
£200,000
£62,000
£10,000
£15,000

Change in fees
–
–
–
–

Performance targets for FY2021 annual bonus, and LTIP awards to be granted in FY2021 

For FY2021, the annual bonus will be based on performance against a balanced scorecard comprising four key performance areas.

Key performance areas
Adjusted PBT
Discretionary funds net inflows
Total income
Non-financial targets

Weighting (each measured independently)
20%
20%
20%
40%

Targets for FY2021 annual bonus will be disclosed in next year’s Report.

The LTIP awards to be granted in FY2021 will be subject to three separate performance metrics shown below, each accounting for 
one-third of the award. The targets have been set with reference to the internal medium-term plans. There is also a general underpin 
that the Committee will assess the overall health of the business and whether prudent risk management has been applied and may 
scale back the vesting level if it considers this to be appropriate.

LTIP performance metric
Adjusted EPS CAGR

Weighting  
(each measured 
independently)
33.3%

Threshold  

(25% vesting)
2.5% 

Stretch  

(100% vesting)
10.0%

Average annual discretionary  
net funds inflows
Average annual total  
income growth

33.3%

33.3%

2.0%

2.0%

6.0%

6.0%

Measurement period
CAGR measured over the three financial 
years FY2021, FY2022 and FY2023, using 
FY2020 as the base year.
Average over the three financial years 
FY2021, FY2022 and FY2023.
Average over the three financial years 
FY2021, FY2022 and FY2023.

The Committee has amended the LTIP rules to allow for adjustment at or prior to vesting in FY2024 if the Committee considers there 
has been an unjustified windfall gain resulting from severely depressed market share prices at the time of grant. The Committee’s 
assessment of whether an unjustified windfall gain has arisen will take account of all the circumstances, including the overall 
performance achieved by the Group, the impact of the COVID-19 pandemic, and the movement in stock market indices, on incentive 
plans and share awards.

Directors’ Remuneration Policy (the ‘Policy’)

This Policy describes the policies, principles and structures that provide the parameters for the Remuneration Committee’s  
decision-making in executive remuneration. The current Policy was approved by the shareholders at the 2020 AGM and is applicable  
to FY2020-2023. The Committee carried out a detailed review of the previous Policy during 2019, taking into account the 2018 UK 
Corporate Governance Code and feedback received from shareholders and voting agencies.

Remuneration principles and objectives

The primary objectives of the Policy are:

•  To attract, retain and motivate talented executives of the calibre required to manage the business successfully, whilst seeking to avoid 

paying more than is necessary to meet this objective.

•  To motivate and reward good performance.
•  To meet relevant regulatory requirements, including the requirements of the FCA Remuneration Code so far as these apply  

to the Group.

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The main principles of the Policy are:

•  To ensure that total remuneration is set at a level that is market competitive by benchmarking against relevant external comparators, 

taking account of size, complexity and sector, and to ensure that the overall package takes account of market practice.

•  To maintain appropriate proportions of fixed and performance-related pay, to help to drive performance over the short and longer 

term, maintain a flexible cost base, and avoid creating incentives for excessive risk taking.

•  To align incentive plans with the business strategy, prudent risk management and shareholder interests.
•  To achieve consistency with the general remuneration philosophy applied to the Group’s employees as a whole.

Remuneration Policy for Executive Directors

Element

Fixed pay

Purpose and link  
to short and 
long-term strategy

Provides a level  
of fixed remuneration 
sufficient to recruit 
and retain necessary 
talent, and to permit 
a zero variable pay 
award should that  
be appropriate.

Annual  
variable pay 
(Discretionary)

Rewards annual 
Group and personal 
performance, and, 
through the use of 
deferral into shares, 
also aligns reward 
with longer-term 
performance.

Operation, performance measures and periods,  
deferral and clawback

Executive Directors receive a base salary plus Private Medical 
Insurance (PMI) at single cover. They are eligible to participate  
in the Group Death in Service insurance, plus the Group Income 
Protection (GIP) in line with other employees. In addition, they can 
elect to purchase additional PMI and GIP benefits from net salary.
Executive Directors can choose to sacrifice salary into the Group’s 
defined contribution pension scheme. The Company does not 
provide any other pension allowance for contribution for the 
Executive Directors other than the statutory auto-enrolment 
minimum. The Company can reimburse Directors’ reasonable 
business expenses (including tax thereon if applicable).
Individual levels of base salary are reviewed annually, with any 
increases normally effective from 1 January, unless there are 
exceptional reasons for an increase at another time of the year.
Any increases are generally targeted at around the general level  
of salary inflation in the Group, but may vary from this for 
exceptional reasons such as a change in the individual’s role or 
responsibilities, or a need to bring an individual’s remuneration  
to a market competitive level.

Performance measures, targets and weightings are reviewed 
annually and set in line with the annual business plan. Actual 
measures and weightings may change from year to year to reflect 
the business priorities at that time.

Portion of annual bonus
Up to £50,000
Between £50,000 and 1 x fixed One-third remuneration
Above 1 x fixed remuneration

What fraction is deferred?
None

Two-thirds

The Committee has the discretion to override formulaic  
bonus outcomes, where necessary, under both the financial  
and non-financial performance metrics, to take account  
of wider factors.
Malus and clawback provisions may apply in exceptional 
situations, such as misstatement of performance, failure of risk 
management, serious misconduct, serious reputational damage, 
corporate failure resulting from executive actions or failure to act.

Maximum 
opportunity

Base salary is 
benchmarked 
against 
relevant peers, 
and is targeted 
to be not more 
than the 
approximate 
median  
of relevant 
comparators.

The maximum 
individual 
award of 
annual variable 
pay is 150%  
of base salary.
60% of 
maximum 
opportunity 
may be 
payable for 
on-target 
performance.

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Remuneration Policy for Executive Directors

Element

LTIP 
(Discretionary)

Purpose and link  
to short and 
long-term strategy

Rewards 
achievement  
of long-term 
performance 
objectives.

Minimum 
Shareholding 
Requirement

To ensure alignment 
of the long-term 
interests of Executive 
Directors and 
shareholders.

Post- 
employment 
Shareholding 
Requirement

To ensure alignment 
of Executive 
Directors
post-cessation and 
shareholder interests.

Operation, performance measures and periods,  
deferral and clawback

Executive Directors will be eligible to be considered each year  
for a conditional award of shares, which will vest in one tranche, 
normally no earlier than three years from the date of award.
Vesting will be subject to performance conditions and targets  
set prior to each grant by the Committee. These performance 
conditions will be related to financial performance and will be 
aligned to the business strategy. For each performance metric 
used, there will be a threshold level of performance at which no 
more than 25% of the portion of the award relating to that KPI 
will vest, and a stretch level of performance, at which 100%  
of the portion of the award relating to that KPI will vest.
Executive Directors will be required to hold net of tax vested 
shares for a period of two years following vesting.
The Committee has the discretion to override formulaic LTIP 
vesting outcomes, where necessary, taking account of the 
overall or underlying Company performance.
Malus and clawback provisions may apply in exceptional 
situations, such as misstatement of performance, failure of risk 
management, serious misconduct, serious reputational damage, 
corporate failure resulting from executive actions or failure to act.

Executive Directors are required to build and maintain  
a shareholding equivalent to 200% of base salary,  
normally within five years of appointment.

Executive Directors are required to maintain a shareholding  
of 200% of base salary (or the actual holding on departure,  
if lower) for the first year post-cessation, and 100% of base
salary for the second year (or the actual holding on departure,  
if lower).
The Committee has discretion to make adjustments  
to the post-employment shareholding requirement  
in exceptional circumstances.

Maximum 
opportunity

The maximum 
annual award 
under the LTIP 
is 150% of base 
salary (in face 
value of shares 
at grant).

n/a

n/a

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Remuneration Policy for Executive Directors

Assumption

Minimum

Target

Maximum

Fixed pay

Total fixed remuneration.

Total fixed remuneration.

Total fixed remuneration.

Annual bonus

No annual bonus payable.

On-target annual bonus of 90%  
of base salary.

Maximum annual bonus  
of 150% of base salary.

LTIP

Zero vesting – threshold  
not achieved.

n/a 

Full vesting (100% of award).

The scenario bar charts relating to the policy were included in the Report for FY2019, which is available in the Annual Report for FY2019 
on the Company’s website.

Remuneration Committee discretion

The Committee will operate the incentive plans according to the rules of each respective plan, and consistent with normal market 
practice and the Listing Rules, where relevant. The Committee has flexibility in a number of areas regarding the operation and 
administration of these plans, subject to the plan rules, including (but not limited to) the following:

•  Participants in the plans;
•  Timing of awards, payments and vesting;
•  The size of an award or a payment, or the level of vesting, taking account of the overall or underlying Company performance;
•  The treatment of awards in the event of change of control or restructuring of the Group;
•  Whether a Director is a good or bad leaver for incentive plan purposes and the extent of, and timing of, any vesting; and
•  How and whether an award or performance condition may be adjusted in certain exceptional circumstances (for example, in the 

event of extreme share price movement). 

How the views of shareholders are taken into account

The Remuneration Committee compares the Policy with shareholder guidelines and takes account of shareholder voting.  
The Remuneration Committee Chair consults with major investors ahead of any material changes to the Policy and, along with the 
Company Secretary, is available to meet with institutional shareholders to discuss any of the policy-related disclosures or outcomes 
contained in this Directors’ Remuneration Report. As a result of the COVID-19 pandemic, the Remuneration Committee Chair has 
consulted with major investors in relation to FY2020 remuneration.

Details of votes cast for and against the resolution to approve last year’s Remuneration Report are provided on page 93.

Consideration of employment conditions elsewhere in the Group

A consistent remuneration philosophy for employees is applied at all levels and the aggregate rate of base salary increase for all 
employees is one of the factors considered when determining increases in fixed pay for Directors. All employees are eligible for 
discretionary performance-related annual bonuses and the principle of bonus deferral applies to employees whose bonuses exceed 
certain thresholds. A formal employee consultation on remuneration is not operated; however, employees are able to provide direct 
feedback on the Group’s remuneration policies to their managers or the Human Resources department and as part of an annual 
employee engagement survey. The Group Human Resources Director is a standing attendee at Remuneration Committee meetings and 
presents regular reports on people strategy, including the effectiveness of the Group’s remuneration policies and how they are viewed 
by employees.

Caroline Taylor is the Non-Executive Director responsible for employee engagement and she reports her findings to the Board, page 62. 

Fixed ratios between the total remuneration levels of different roles in the Group are not applied, as this would prevent us from recruiting 
and retaining the necessary talent in a highly competitive employment market.

Benchmarking

The Remuneration Committee takes account of market benchmark data when setting total remuneration packages for  
Executive Directors and comparisons are made with other FTSE listed companies of similar size and business profile to the Group. 
Practices in the wealth management sector and other related sectors are also considered. Benchmark data is used as a reference 
point, alongside other factors such as the individual’s role, experience and performance, rather than as a direct determinant  
of pay levels. 

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Differences in remuneration policy for Executive Directors compared to other employees

The approach to remuneration for the Executive Directors is generally consistent with that for employees across the Group as a whole. 
However, there are some differences which the Remuneration Committee believes are necessary to reflect the different responsibilities  
of employees across the Group, and the need to recruit, retain and motivate employees in a variety of roles. For example, below Executive 
Director level, the portion of annual variable pay that is deferred is structured differently and is capped at one-third rather than the two-thirds 
deferral that applies to Executive Directors. Awards of market purchased shares are made to selected individuals from time to time,  
excluding Executive Directors, which vest subject to continued service, to recognise individuals’ value to the Group and to create further 
alignment with shareholders.

External non-executive director positions

Executive Directors are permitted to serve as non-executive directors of other companies, as this can help to broaden the skills and experience 
of the Director, provided there is no competition with the Group’s business activities and where these duties do not interfere with the individual’s 
ability to perform their duties for the Group. The number of external directorships an Executive Director can hold is limited to two non-executive 
directorships. Where an outside appointment is accepted in furtherance of the Group’s business, any fees received are remitted to the Group.  
If the appointment is not connected to the Group’s business, the Executive Director is entitled to retain any fees received.

Approach to remuneration for new Executive Director appointments

The remuneration package for a new Executive Director is set in accordance with the terms and maximum levels of the Group’s approved 
remuneration policy in force at the time of appointment. The Committee may also offer additional cash and/or share-based elements when  
it considers these to be in the best interests of the Group and shareholders, for the purpose of replacing awards or potential foreseeable 
earnings which are forgone by the individual on becoming an Executive Director. This includes the use of awards made under 9.4.2 of the 
Listing Rules. In considering any such payments the Remuneration Committee would take account of the amount of remuneration forgone and 
the nature, vesting dates and any performance requirements attached to the remuneration forgone. Shareholders will be informed of any such 
payments and the rationale for these. For an internal appointment, any deferred pay element awarded in respect of the prior role may be 
allowed to pay out according to its terms, adjusted as relevant to take into account the appointment. In addition, ongoing remuneration 
obligations existing prior to appointment may be permitted to continue where this is considered to be in the best interests of the Group and 
shareholders. For external and internal appointments, the Group may meet certain relocation expenses as appropriate.

Service contracts and loss of office payments

Service contracts normally continue until the Executive Director’s agreed retirement date or such other date as the parties agree. The service 
contracts contain provision for early termination.

In summary, the contractual provisions are:

Provision

Detailed terms

Notice period

Six months.

Termination 
payment in the 
event of 
termination by 
the Company 
without due 
notice

Change of 
control

Total fixed pay in respect of the unexpired period of contractual notice, in addition to any amounts to which 
they are legally entitled. In certain cases the Committee may also consider a discretionary award of annual 
variable pay, subject to performance, in respect of the portion of any financial year that the individual has been 
working with the Group, although not for the period of any payment in lieu of notice or ‘garden leave’.

Same terms as above on termination.

The Group has power to enter into settlement agreements with executives and to pay compensation to settle potential legal claims.  
Any outstanding share-based entitlements granted to an Executive Director under the Group’s LTIP or other share plans will be determined 
based on the relevant plan rules. The default treatment is that any outstanding awards lapse on cessation of employment.

However, in certain prescribed circumstances, such as death, disability, redundancy, retirement or other circumstances at the discretion of the 
Committee (taking into account the individual’s performance and the reasons for their departure), ‘good leaver’ status can be applied. In such 
cases, the normal practice, unless there are exceptional circumstances, is for any LTIP awards held to be pro-rated for the period of the 
performance period that has expired, and the performance conditions would continue to apply. Share awards under the DPSP will vest in full  
on the original vesting schedule. An Executive Director’s service contract may be terminated without notice and without any further payment  
or compensation, except for sums accrued up to the date of termination, on the occurrence of certain events such as gross misconduct.

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Legacy arrangements

For the avoidance of doubt, the Directors’ Remuneration Policy includes authority for the Group to honour any commitments entered into 
with current or former Directors that have been disclosed to shareholders in previous Remuneration Reports. Details of any payments  
to former Directors will be set out in the implementation section of this report as they arise.

Policy for the Chairman and other Non-Executive Directors

Element

Chairman fee

Non-Executive 
Director fees

Purpose and link to 
strategy

Operation

To pay a market 
competitive all-inclusive 
fee that takes account of 
the role and 
responsibilities.

To pay a market 
competitive basic fee, 
and supplements for 
significant additional 
responsibilities such as 
Committee 
Chairmanships.

The Chairman is paid a single fee for all 
his responsibilities. The level of the fee 
is reviewed periodically by the 
Committee, with reference to market 
levels in comparably-sized FTSE 
companies, without the Chairman 
being present.

The Non-Executives are paid a basic 
fee. There are also supplements for 
Committee Chairmanships and the 
Senior Independent Director. The fee 
levels are reviewed periodically by the 
Chairman and Executive Directors.

Maximum

The maximum aggregate fee for 
Non-Executive Directors is as listed  
in the Articles of Association. This is 
subject to change periodically though 
any increase in aggregate fee would be 
subject to approval by shareholders.

As above.

Non-Executive Directors are engaged under letters of appointment; they do not have contracts of service and are not entitled to 
compensation on early termination of their appointment. The Group can reimburse Non-Executive Directors’ reasonable business expenses 
(including tax thereon if applicable).

Compliance with the FCA Remuneration Code

The Remuneration Committee regularly reviews its Remuneration Policy’s compliance with the principles of the Remuneration Code of the 
UK financial services regulator, as applicable to the Group. The Remuneration Policy is designed to be consistent with the prudent 
management of risk and the sustained long-term performance of the Group.

This Directors’ Remuneration Report, including both the Policy and Annual Remuneration Report, has been approved by the Board  
of Directors.

Caroline Taylor
Chairman of the Remuneration Committee

24 November 2020

www.brewin.co.uk  

Brewin Dolphin

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Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Report

Index to principal Directors’ Report and Listing Rule disclosures

Relevant information required to be disclosed in the Directors’ Report and as set out in Listing Rule 9.8.4 R (information to be included 
in the Annual Report and Accounts) may be found in the following sections:

Information
Business Review
Principal Risks and Uncertainties
Disclosure information to auditor
Directors in office during the year
Dividend recommendation for the year
Directors’ Insurance
Corporate Social Responsibility
Greenhouse gas emissions
Risk management objectives and policies
Future developments of the Company
Employment policies and employee involvement
Non-financial information statement
Structure of share capital, including restrictions on the transfer 
of securities, voting rights and significant shareholders
Rules governing the appointment of Directors
Powers of Directors
Rules governing changes to the Articles of Association
Shareholder waiver of dividends
Stakeholder engagement 

Section in Annual Report
Strategic Report
Strategic Report
Directors’ Report
Corporate Governance Report
Chairman’s Statement
Directors’ Report
Strategic Report
Directors’ Report
Note 30 to the Financial Statements
Strategic Report
Strategic Report
Strategic Report

Directors’ Report
Corporate Governance Report
Corporate Governance Report
Directors’ Report
Note 27 to the Financial Statements
Corporate Governance Report

Pages
18-23
44-33
102
54-55
6
101
40-41
101-102
45
18-21
50-51
50-51

100
70-71
59
100
159
64

Relevant information related to Companies (Miscellaneous Reporting) Regulations 2018 may be found in the following sections:

•  Stakeholder Engagement, Corporate Governance Report pages 64-65.
•  Employee Engagement, Corporate Governance Report page 62.

The above information is incorporated by reference and together with the information on pages 100 to 102 forms the Directors’ Report 
in accordance with section 415 of the Companies Act 2006.

Strategic Report

The Strategic Report is set out on pages 2 to 51 and was approved by the Board on 24 November 2020. It is signed on behalf of the 
Board by Robin Beer, Chief Executive Officer.

Cautionary statement

The review of the business and its future development in the Annual Report has been prepared solely to provide additional information 
to shareholders to assess the Group’s strategies and the potential for these strategies to succeed. It should not be relied on by any 
other party for any other purpose. The review contains forward looking statements which are made by the Directors in good faith based 
on information available to them up to the time of the approval of these reports and should be treated with caution due to inherent 
uncertainties associated with such statements. The Directors, in preparing the Strategic Report, have complied with section 417 of the 
Companies Act 2006.

Share capital

Details of the Company’s authorised and issued share capital, together with details of the movements therein, are set out in note 27  
to the Financial Statements. This includes the rights and obligations attaching to shares and restrictions on the transfer of shares.

The Company has one class of Ordinary Shares which carry no right to fixed income. There are no specific restrictions on the size  
of a holding nor on the transfer of shares, which are both governed by the general provisions of the Articles of Association and prevailing 
legislation. The Directors are not aware of any agreements between holders of the Company’s shares that may result in restrictions  
on the transfer of securities or on voting rights. 

Employee share plans

Details of employee share plans are set out in note 31 to the Financial Statements. Under the rules of the Group’s Share Incentive Plan 
(‘SIP’), shares are held in trust for participants by Equiniti Share Plan Trustees Limited (the ‘Trustee’). Voting rights are exercised by the 
Trustee on receipt of a participant’s instructions; if no such instruction is received by the Trustee then no vote is registered. No person 
has any special rights of control over the Company’s share capital and all issued shares are fully paid.

Articles of Association

The Articles of Association may be amended by special resolution of the shareholders.

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Annual Report and Accounts 2020

Substantial shareholdings

As at 30 September 2020, the Company had received notifications in accordance with the FCA’s Disclosures and Transparency Rule 
5.1.2 of the following interests of 3% or more in the voting rights of the Company.

Shareholder
Henderson Group PLC
FIL Investment International
Janus Henderson Group PLC
BlackRock, Inc.
Royal London Asset Management
Aberforth Partners
FIL Limited
J O Hambro Capital Management
Legal & General
Kames Capital

Annual General Meeting

Number of voting rights
14,426,962
12,477,394
Below 5%
Below 5%
15,142,075
15,105,178
14,092,698
13,847,348
8,563,901
8,756,747

% of voting rights
5.09%
5.00%
Below 5%
Below 5%
4.99%
4.98%
4.97%
4.89%
3.99%
3.08%

The AGM will be held on 5 February 2021. Further information can be found in Notice of Meeting.

Purchase of own shares

At the AGM on 7 February 2020, shareholders approved a resolution for the Company to make purchases of its own shares  
to a maximum of 10% of its issued Ordinary Shares. This resolution remains valid until the conclusion of the next AGM in 2021.  
The Directors had not used this authority at the date of this report.

Directors’ Insurance

The Group has in place a Directors and Officers Liability Insurance Policy which provides cover for the personal liability which the 
Company’s directors and officers may face. This remains in force at the date of this report.

Employees

The average number of persons, including Directors, employed by the Group and their remuneration is set out in note 7 to the  
Financial Statements. Other information about the Group’s employee engagement, diversity and inclusion policies is set out in the  
Our People and Culture, and Corporate Social Responsibility Reports starting on page 40. The Group-wide gender diversity split  
as at 30 September 2020 was 44% female and 56% male.

Internal control and risk management

The Directors confirm that they have carried out a robust assessment of the principal and emerging risks facing the Group, including 
those that would threaten its business model, future performance, solvency or liquidity. The Board considers that the information it 
receives enables it to review the effectiveness of the Group’s internal controls in accordance with the FRC’s Guidance on Risk 
Management, Internal Control and Related Financial and Business Reporting. Areas where internal controls can be improved are 
identified and appropriate actions agreed as part of our internal control systems. Senior management, the Board and the Audit 
Committee regularly monitor progress towards completion of these actions. The Board considers that none of the identified areas  
for improvement constitute a significant failing or weakness. 

Greenhouse Gas Emissions (‘GHG’)

The Group recognises and strives to minimise its impact on the environment. As a financial services provider, our main environmental 
focus is on our network of offices and employee travel.

Global Greenhouse Gas (‘GHG’) emissions data for the year ended 30 September 2020 

Emissions from activities for which the company own or control – combustion 
of fuel (Scope 1) : tCO2e 
Emissions from activities for which the company own or control – operation  
of facilities (Scope 1) : tCO2e 
Emissions from purchase of electricity, heat, steam and cooling purchased  
for own use (Scope 2, location based) : tCO2e 
Total gross Scope 1 & Scope 2 emissions : tCO2e 
Energy consumption used to calculate above emissions: kWh 
Intensity ratio: tCO2e (gross Scope 1 + 2) / FTE 
Emissions from Fuel and energy related activities (Scope 3 category 3) : tCO2e 
Emissions from employee business travel for which the company does not 
own or control (Scope 3 category 6) : tCO2e 

 Oct 2019-Sept 2020 

Oct 2018-Sept 2019

UK and  

 offshore

Global  
(exc UK and 
offshore)

UK and  
offshore

Global  
(exc UK and 
offshore)

224 

– 

11 

– 

345 

– 

14 

– 

673 
897 
3,730,672 
0.40 
255 

25 
36 
118,547 
0.38 
4 

737 
1,082 
4,291,208 
0.54 
279 

17 
31 
113,414 
0.76 
4 

362 

– 

525 

– 

www.brewin.co.uk  

Brewin Dolphin

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Strategic ReportGovernanceFinancial StatementsOther InformationDirectors’ Report continued

General methodology and additional information

The table above reports our annual GHG emissions from sources as required the Companies and Limited Liability Partnerships 
Regulations 2018 which implements the government’s policy on Streamlined Energy Carbon Reporting. These sources fall within  
our consolidated financial statements. We have included most of the emission sources that we have responsibility for but have omitted 
some emission sources based on materiality and a lack of data. Details of the emissions which we have omitted are given in the 
“Emission sources not reported” section below. The Scope 2 emissions calculations for purchased electricity follow the location-based 
methodology of the GHG Protocol. 

This is our seventh year of reporting as a quoted company. We have used Sphera-Cloud – Corporate Sustainability software to gather 
energy use data (natural gas and electricity) as well as data on hydrofluorocarbons and Business Mileage data and have applied 
emission factors from the 2019 update to DEFRA. For Brewin Dolphin’s international operations (i.e. Dublin), please note International 
Energy Agency’s electricity emission factor is applied for Scope 2 and for all Scope 3 electricity emissions we have used the GaBi 
system emission factor set. We have reported our operation in Jersey under UK.

Groupwide, we have consolidated our Sustainability Team and will be working on our Environmental Strategy. We completed our first 
Carbon Disclosure Project response in Summer 2020 on 2018/2019.

Note that in this reporting year (2019/2020) no fugitive emissions, i.e. emissions from refrigerant losses, occurred as there have not 
been any replacements of our Direct Expansion systems.

Emission sources not reported

This section of the report details the emission sources that we have not reported on and provides the reasons behind our decisions.

•  Only some of the offices we operate directly make use of gas and we have included this in our emissions from combustion of fuel.  
We do not have distinct data on heat/steam for our other offices as this is most likely embedded in the office service charges that  
we pay. As a result, we have not currently reported on purchased heat or steam.

•  Three small offices were not included in the review as they were deemed not to be material.

Data quality for electricity and gas consumption

Our data for electricity as well as gas consumptions comes from two main sources:

•  Consumption bills from suppliers/reports from property agents, meter read evidence etc. (exact data); and
•  Our approximations based on exact data (estimated data). 

We have used estimated data in some cases because we were unable to get complete data for all our offices for the current reporting 
period. The section below details the approach that we have taken to fill the gaps in consumption data.

•  We identified that there were some offices that had incomplete electricity or gas consumption figures for certain months over the 
current reporting period. In such situations, we chose the following approach to estimate the consumption data for the missing 
months. We identified the month(s) in the dataset with electricity consumption, calculated the daily consumption figure and applied 
this daily figure to the month(s) that had missing data.

•  In some other cases, there were offices that we had no electricity and or gas consumption data for. In these situations, we used an 
average consumption intensity per square foot across offices with reliable data in the current reporting period. We then used these 
average annual “consumptions per square foot” intensities to estimate the annual electricity/gas consumption of the offices with no 
electricity/gas consumption data, based on individual floor areas. 

Energy efficiency action taken

Brewin Dolphin carried out an Energy Savings Opportunity Scheme (ESOS) assessment during Autumn 2019. We have begun  
to implement actions identified from the work including:

•  Replacement of T5 lights with LED lights across some floors of the Edinburgh office. The remainder of lights for this office are 

scheduled to be replaced during Autumn 2020. 

•  Replacement of over 50% of the T5 lights with LED lights at our Newcastle office. 

Disclosure of information to auditors

Each of the persons who is a Director at the date of approval of this Annual Report confirms that:

•  so far as the Director is aware, there is no relevant audit information of which the Company’s auditor is unaware; and
•  the Director has taken all steps that he/she ought to have taken as a Director in order to make himself/herself aware of any relevant 

audit information and to establish that the Company’s auditor is aware of that information.

This confirmation is given and should be interpreted in accordance with the provisions of section 418 of the Companies Act 2006.

Independent auditor

A resolution to appoint Ernst & Young LLP (EY) as the Group’s new external auditor following completion of the audit tender undertaken 
during the Group’s financial year ended 30 September 2019 will be proposed at the forthcoming AGM.

Approved for and on behalf of the Board.

Tiffany Brill
Company Secretary 
Brewin Dolphin Holdings PLC  
Company Number: 02685806

24 November 2020 

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Statement of Directors’ Responsibility

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable law 
and regulations.

Company law requires the Directors to prepare such financial statements for each financial year. Under that law the Directors are 
required to prepare the Group Financial Statements in accordance with International Financial Reporting Standards (‘IFRSs’) as adopted 
by the European Union and Article 4 of the IAS and have also chosen to prepare the parent company Financial Statements under IFRSs 
adopted by the EU. Under company law the Directors must not approve the Financial Statements unless they are satisfied that they give 
a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period.

In preparing the Parent Company Financial Statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;
•  make judgements and accounting estimates that are reasonable and prudent;
•  prepare the Financial Statements on the going concern basis unless it is inappropriate to presume that the Company will continue  

in business.

In preparing the Group Financial Statements, International Accounting Standard 1 requires that Directors:

•  properly select and apply accounting policies;
•  present information, including accounting policies, in a manner that provides relevant, reliable, comparable and  

understandable information;

•  provide additional disclosures when compliance with the specific requirements in IFRSs are insufficient to enable users to understand 

the impact of particular transactions, other events and conditions on the entity’s financial position and financial performance; and

•  make an assessment of the Company’s ability to continue as a going concern.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any time the financial position of the Company and enable them to ensure that 
the Financial Statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company 
and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s 
website. Legislation in the United Kingdom governing the preparation and dissemination of Financial Statements may differ from 
legislation in other jurisdictions.

Directors’ responsibility statement

We confirm that to the best of our knowledge:

•  the Financial Statements, prepared in accordance with the relevant financial reporting framework, give a true and fair view of the 
assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken  
as a whole;

•  the Strategic Report includes a fair review of the development and performance of the business and the position of the Company and 
the undertakings included in the consolidation taken as a whole, together with a description of the Principal Risks and Uncertainties 
that they face; and

•  the Annual Report and Financial Statements, taken as a whole, are fair, balanced and understandable and provide the information 

necessary for shareholders to assess the Company’s position and performance, business model and strategy.

This responsibility statement was approved by the Board of Directors on 24 November 2020 and is signed on its behalf by

Robin Beer
Chief Executive Officer

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Report on the audit of the financial statements 

1.  Opinion 

In our opinion:

•  the financial statements of Brewin Dolphin Holdings plc (the ‘parent company’) and its subsidiaries (the ‘group’) give a true  

and fair view of the state of the group’s and of the parent company’s affairs as at 30 September 2020 and of the group’s profit 
for the year then ended; 

•  the group financial statements have been properly prepared in accordance with International Financial Reporting Standards 

(IFRSs) as adopted by the European Union; 

•  the parent company financial statements have been properly prepared in accordance with IFRSs as adopted by the European 

Union and as applied in accordance with the provisions of the Companies Act 2006; and 

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards 

the group financial statements, Article 4 of the IAS Regulation. 

We have audited the financial statements which comprise: 

•  the consolidated income statement;
•  the consolidated statement of comprehensive income; 
•  the consolidated and parent company balance sheets; 
•  the consolidated and parent company statements of changes in equity; 
•  the consolidated and parent company cash flow statements; and 
•  the related notes 1 to 38. 

The financial reporting framework that has been applied in the preparation of the group financial statements is applicable law and IFRSs 
as adopted by the European Union and, as regards the parent company financial statements, as applied in accordance with the 
provisions of the Companies Act 2006.

2.  Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under those standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. 

We are independent of the group and the parent company in accordance with the ethical requirements that are relevant to our audit  
of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as applied to listed public 
interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. The non-audit services 
provided to the group and parent company for the year are disclosed in note 8 to the financial statements. We confirm that the 
non-audit services prohibited by the FRC’s Ethical Standard were not provided to the group or the parent company. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

3.  Summary of our audit approach 

Key audit matters

The key audit matters that we identified in the current year were:

•  Revenue recognition;
•  Impairment of goodwill and client relationships;
•  Assumptions underlying the calculation of the pension scheme liability; and 
•  Acquisition accounting for Investec Capital and Investments (Ireland) Limited (“ICIIL”).

These matters are consistent with the prior year, with the exception of the acquisition accounting 
for ICIIL which is a new key audit matter.

Materiality 

Scoping 

The materiality that we used for the group financial statements was £3.1m which was determined 
on the basis of 5% of profit before tax from continuing operations.

The scope of our audit covered substantially the entire group, with the following entities in scope,  
in addition to the parent company:

•  Brewin Dolphin Limited;
•  Brewin Dolphin Wealth Management Limited; and
•  Brewin Dolphin MP Limited.

Significant changes  
in our approach 

There have been no significant changes in our audit approach in 2020, aside from the inclusion of 
acquisition accounting as new a key audit matter following the acquisition of Investec Capital and 
Investments (Ireland) Limited (“ICIIL”) by Brewin Dolphin Wealth Management Limited in the period.

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Annual Report and Accounts 2020

4.  Conclusions relating to going concern, principal risks and viability statement

Going concern is the basis  
of preparation of the financial 
statements that assumes an 
entity will remain in operation for 
a period of at least 12 months 
from the date of approval of the 
financial statements.

We confirm that we have nothing 
material to report, add or  
draw attention to in respect  
of these matters.

Viability means the ability of the 
group to continue over the time 
horizon considered appropriate 
by the directors. 

We confirm that we have nothing 
material to report, add or  
draw attention to in respect  
of these matters.

4.1.  Going concern 

We have reviewed the directors’ statement in note 3b(ii) to the financial statements about 
whether they considered it appropriate to adopt the going concern basis of accounting  
in preparing them and their identification of any material uncertainties to the group’s and 
company’s ability to continue to do so over a period of at least twelve months from the date  
of approval of the financial statements.

We considered as part of our risk assessment the nature of the group, its business model  
and related risks including where relevant the impact of the Covid-19 pandemic and Brexit,  
the requirements of the applicable financial reporting framework and the system of internal 
control. We evaluated the directors’ assessment of the group’s ability to continue as a going 
concern, including challenging the underlying data and key assumptions used to make the 
assessment, and evaluated the directors’ plans for future actions in relation to their going 
concern assessment.

We are required to state whether we have anything material to add or draw attention  
to in relation to that statement required by Listing Rule 9.8.6R(3) and report if the statement  
is materially inconsistent with our knowledge obtained in the audit.

4.2.  Principal risks and viability statement

Based solely on reading the directors’ statements and considering whether they were 
consistent with the knowledge we obtained in the course of the audit, including the knowledge 
obtained in the evaluation of the directors’ assessment of the group’s and the company’s 
ability to continue as a going concern, we are required to state whether we have anything 
material to add or draw attention to in relation to:

•  the disclosures on page 44 that describe the principal risks, procedures to identify emerging 

risks, and an explanation of how these are being managed or mitigated;

•  the directors’ confirmation on page 46 that they have carried out a robust assessment of the 

principal and emerging risks facing the group, including those that would threaten its 
business model, future performance, solvency or liquidity; or

•  the directors’ explanation on page 49 as to how they have assessed the prospects of the 

group, over what period they have done so and why they consider that period to be 
appropriate, and their statement as to whether they have a reasonable expectation that the 
group will be able to continue in operation and meet its liabilities as they fall due over the 
period of their assessment, including any related disclosures drawing attention to any 
necessary qualifications or assumptions.

We are also required to report whether the directors’ statement relating to the prospects of the 
group required by Listing Rule 9.8.6R(3) is materially inconsistent with our knowledge obtained 
in the audit.

5.  Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
that we identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources 
in the audit; and directing the efforts of the audit team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon,  
and we do not provide a separate opinion on these matters. 

www.brewin.co.uk  

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Strategic ReportGovernanceFinancial StatementsOther InformationIndependent Auditor’s Report continued 

5.1.  Revenue recognition 

Key audit matter 
description 

As detailed in the summary of significant accounting policies in note 3 and note 5, revenue comprises investment 
management fees of £247.2m (2019: £232.2m), commissions of £77.8m (2019: £66.7m) and other income  
of £36.5m (2019: £40.2m). 

Investment management fees account for approximately 68% of total revenue and are based on a percentage  
of individual clients’ funds under management. There is a risk that incorrect rates or fund valuations are used to 
calculate management fees. This risk increases where amendments are required to be made to system calculated 
fees due to the requirement for manual intervention. As a result, we consider there to be increased risk due to 
fraud or error.

How the scope 
of our audit 
responded to the 
key audit matter 

We obtained an understanding of and tested the relevant controls over the calculation of management fees.  
This included controls over system generated investment management fees, including associated IT controls and 
controls over amendments to client fees.

We selected a sample of quarterly investment management fee calculations for individual clients and recalculated 
the system generated amount. For a sample of fees, we agreed the rates used to client contracts and the value  
of funds under management to third party sources and challenged the rationale and authorisation of any 
amendments to the system generated fee. We reviewed client communications, new accounts and transfers for  
a sample of clients to challenge the completeness of manual fee amendments.

Key observations Through our testing, we concluded that investment management fees were appropriately stated for the year 

ended 30 September 2020.

5.2.  Impairment of goodwill and client relationships 

Key audit matter 
description 

Historically, the group has expanded through acquisitions leading to the recognition of goodwill and client 
relationships of £128.1m (2019: £103.2m). 

As detailed in the Audit Committee Report on page 76 and in the summary of significant accounting policies  
in note 3 and note 13 intangible assets, client relationships are reviewed for indicators of impairment at each 
reporting date in accordance with IAS 36 and, if an indicator of impairment exists, an impairment test is 
performed. Goodwill is tested for impairment at least annually, whether or not indicators of impairment exist.

The impairment test requires an estimation of the recoverable amount for each of the group’s cash-generating 
units (“CGUs”) and where the carrying amount exceeds the recoverable amount an impairment should be 
recorded. Where the carrying value exceeds the recoverable amount, an impairment should be recorded.  
The recoverable amount is the higher of its fair value less costs to sell (“FVLCTS”) and its value in use (“VIU”).

Management has historically estimated the recoverable amount of CGUs by calculating the FVLCTS using  
a multiple of funds under management by reference to recent market transactions. Due to the economic 
uncertainty caused by the COVID-19 pandemic, it was difficult to estimate a reliable fair value and, therefore, 
management’s impairment test also used a VIU methodology based on discounting expected future cash flows. 
The assumptions used, including the discount rate and the revenue assumptions in the cash flow forecasts,  
are inherently judgemental and, as a result, we consider there to be an increased risk due to fraud or error.

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5.2.  Impairment of goodwill and client relationships continued

How the scope 
of our audit 
responded to the 
key audit matter 

We obtained an understanding of relevant controls over the completeness and accuracy of the production  
of funds under management data. We also obtained an understanding of the relevant controls over the 
impairment test performed by management.

In assessing management’s impairment assessment for intangible assets, we have reviewed their methodology 
for compliance with the requirements of IAS 36 “Impairment of Assets” and challenged the assumptions and 
judgements made.

We performed the following procedures to challenge the key assumptions used in the VIU impairment 
assessment:

•  Supported by our valuation specialists, we challenged management’s discount rate by comparing it to our 

independently derived range;

•  Focusing on those assumptions where the impairment test was most sensitive, we challenged management’s 
assumptions used to forecast the cash flows of the group’s CGUs by reference to recent trading performance, 
taking into account the impact of Covid-19 and the Group’s strategy;

•  We compared management’s actual results to previous forecasts to assess their historical forecasting accuracy; 

and

•  Supported by our valuation specialists, we challenged the long term growth rate used by comparison to third 

party benchmarks.

Additionally we sample tested the completeness and accuracy of funds under management by CGU and 
challenged the percentages management applied to market values of funds under management to determine the 
FVLCTS of each CGU. We validated these against percentages derived from recent public acquisitions of fund 
management businesses and the calculated the sensitivity of the impairment assessment to changes in the 
percentages applied.

Key observations Through our testing, we concurred with management’s assessment that no impairments were required  

to goodwill or client relationships. 

5.3.  Assumptions underlying the calculation of the pension scheme liability 

Key audit matter 
description 

The group has recognised a defined benefit pension surplus of £20.3m (2019: £17.3m surplus). The net surplus 
comprises assets of £126.1m and liabilities of £105.6m.

The calculation of the liability is sensitive to changes in underlying assumptions and is considered to be a key 
source of estimation uncertainty for the group as detailed in note 4, disclosed in note 18 and on page 76 of the 
Audit Committee report.

The key assumptions are the discount rate, inflation rate and mortality rate where small changes to these 
assumptions could result in a material change to the pension liability valuation.

How the scope 
of our audit 
responded to the 
key audit matter 

In order to evaluate the appropriateness of the assumptions used by management, we performed the following 
procedures:

•  obtained an understanding of the relevant controls over the review of assumptions; 
•  Used our own actuarial experts to make direct enquiries of the group’s actuary to challenge the key actuarial 

assumptions adopted in the IAS 19 (“Employee Benefits”) pension valuation; and

•  Compared the discount rate, inflation rate and mortality assumptions to our independently determined 

benchmarks derived using market and other data.

Key observations  Through the work performed, we concluded that the assumptions underlying the pension scheme liability for the 

year ended 30 September 2020 were within our independently determined range. 

www.brewin.co.uk  

Brewin Dolphin

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5.4.  Acquisition accounting for Investec Capital and Investments (Ireland) Limited (“ICIIL”).

Key audit matter 
description 

As set out in note 35a, during the period Brewin Dolphin Wealth Management Limited acquired 100% of Investec 
Capital and Investments (Ireland) Limited (“ICIIL”). The acquisition was accounted for as a business combination, 
under IFRS 3. The difference between the fair value of consideration of £43.4m and the fair value of net assets 
acquired of £41.3m including client relationships intangibles of £32.1m, was recognised as goodwill of £2.0m.

As explained on page 76 in the Audit Committee report and in note 4, the determination of the fair value of net 
assets acquired including the valuation of client relationships intangibles and goodwill requires judgement and the 
use of assumptions such as revenue assumptions in the cash flow forecasts.

How the scope 
of our audit 
responded to the 
key audit matter 

We performed an independent assessment of the acquisition accounting to assess whether it is in compliance 
with IFRS 3, which included the following:

We independently determined the acquisition date, resulting measurement period and the consideration paid, 
including deferred consideration. 

We evaluated management’s identification and assessment of the separately identifiable assets acquired, 
including any fair value adjustments required.

We challenged the cash flow forecasts used to estimate the fair value of client relationship intangibles.

We challenged the split of goodwill and client relationships by benchmarking to other acquisitions in the industry 
and evaluating management’s approach to determining the fair value of the client intangibles. 

We tested the mathematical accuracy of the calculations performed by management to determine the amounts  
of client relationship intangibles and goodwill recognised.

Key observations  Through our testing, we concurred with management’s accounting of the ICIIL acquisition in the period and the 

valuation of the intangibles and goodwill arising from the acquisition.

6.  Our application of materiality 

6.1.  Materiality 

We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions 
of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work 
and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent company financial statements

Materiality

£3.1m (2019: £3.1m)

£2.6m (2019: £2.6m)

Basis for 
determining 
materiality

5% of profit before tax which is consistent with our 
approach for the prior year audit.

We determined materiality based on 1% of net assets 
which is consistent with our approach for the prior  
year audit.

Rationale for 
the benchmark 
applied

Profit before tax was used as the basis for determining 
materiality as this is the key metric used by members of 
the parent company and other relevant stakeholders in 
assessing financial performance.

The parent company primarily holds the investments  
in group entities and, therefore, net assets is 
considered to be the key focus for users of the  
financial statements.

6.2.  Performance materiality

We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected and undetected 
misstatements exceed the materiality for the financial statements as a whole. Group performance materiality was set at 70% of group 
materiality for the 2020 audit (2019: 70%). In determining performance materiality, we considered the following factors:

•  our risk assessment, including our assessment of the group’s overall control environment and that we consider it appropriate to take 

a controls reliance approach over a number of business processes; and

•  our past experience of the audit, which has indicated a low number of corrected and uncorrected misstatements identified  

in prior periods

6.3.  Error reporting threshold

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of 5% of materiality, 
£155,000 (2019: £156,000), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. 
We also report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the  
financial statements.

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7.  An overview of the scope of our audit

7.1.  Identification and scoping of components

The group consists of the main trading subsidiary, Brewin Dolphin Limited along with Brewin Dolphin Wealth Management Limited, 
Brewin Dolphin MP Limited, BDDL Limited, Aylwin Limited and Mathieson Consulting Limited. Consistent with the prior year we focused 
our group audit scope primarily on Brewin Dolphin Limited which was subject to a full audit, and Brewin Dolphin Wealth Management 
Limited and Brewin Dolphin MP Limited, which were subject to an audit of specified account balances.

Our full scope audits and audits of specified balances covered 99% (2019: 99%) of the group’s revenue and profit before tax. Our audit 
of Brewin Dolphin Limited used a component materiality of £2.9m (2019: £3.1m).

7.2.  Our consideration of the control environment 

Our group audit was scoped by obtaining an understanding of the group and its control environment and assessing the risks of material 
misstatement in the group’s financial statements. 

Based on our understanding of the group’s control environment, we elected to test controls, including the involvement of IT specialist  
to assess the associated IT controls, in the following areas:

•  Discretionary investment management fee income;
•  Investment management commission income;
•  Execution only fee income;
•  Other operating costs; and
•  Trade debtors and creditors.

7.3.  Working with other auditors

The majority of the operations of the group are based in the United Kingdom and are audited by the group engagement team. The only 
exception to this is Brewin Dolphin Wealth Management Limited, an Irish company, which represents approximately 6.5% (2019: 3.1%) 
of revenue and is audited by another Deloitte member firm which is consistent with the prior year.

Where processes relevant to the group audit are performed centrally in the United Kingdom these have been audited by the group 
engagement team.

8.  Other information

The directors are responsible for the other information. The other information comprises the information included in the annual report 
other than the financial statements and our auditor’s report thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated  
in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so,  
consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit  
or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material 
misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, 
we conclude that there is a material misstatement of this other information, we are required to report that fact.

In this context, matters that we are specifically required to report to you as uncorrected material misstatements of the other information 
include where we conclude that:

•  Fair, balanced and understandable – the statement given by the directors that they consider the annual report and financial 

statements taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess 
the group’s position and performance, business model and strategy, is materially inconsistent with our knowledge obtained in the 
audit; or

•  Audit Committee reporting – the section describing the work of the Audit Committee does not appropriately address matters 

communicated by us to the Audit Committee; or

•  Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the directors’ statement required 

under the Listing Rules relating to the company’s compliance with the UK Corporate Governance Code containing provisions 
specified for review by the auditor in accordance with Listing Rule 9.8.10R(2) do not properly disclose a departure from a relevant 
provision of the UK Corporate Governance Code.

We have nothing to report in respect of these matters.

9.  Responsibilities of directors

As explained more fully in the directors’ responsibilities statement, the directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

www.brewin.co.uk  

Brewin Dolphin

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Strategic ReportGovernanceFinancial StatementsOther InformationIndependent Auditor’s Report continued 

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability  
to continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis  
of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have  
no realistic alternative but to do so.

10.  Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high 
level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-compliance with laws 
and regulations are set out below.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

11.  Extent to which the audit was considered capable of detecting irregularities, including fraud

We identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, and then design 
and perform audit procedures responsive to those risks, including obtaining audit evidence that is sufficient and appropriate to provide  
a basis for our opinion.

11.1.  Identifying and assessing potential risks related to irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and 
regulations, we considered the following:

•  the nature of the industry and sector, control environment and business performance including the design of the group’s 

remuneration policies, key drivers for directors’ remuneration, bonus levels and performance targets; 

•  results of our enquiries of management, internal audit and the Audit Committee about their own identification and assessment of the 

risks of irregularities; 

•  any matters we identified having obtained and reviewed the group’s documentation of their policies and procedures relating to:

•  identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of non-compliance;
•  detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged fraud;
•  the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;

•  the matters discussed among the audit engagement team and involving relevant internal specialists, including tax, valuations, 

pensions and IT, for regarding how and where fraud might occur in the financial statements and any potential indicators of fraud.

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud and 
identified the greatest potential for fraud in the following areas: revenue recognition and the impairment of goodwill and client 
relationships. In common with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk  
of management override.

We also obtained an understanding of the legal and regulatory frameworks that the group operates in, focusing on provisions of those 
laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial statements.  
The key laws and regulations we considered in this context included the UK Companies Act, Listing Rules, pensions legislation and  
tax legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but 
compliance with which may be fundamental to the group’s ability to operate or to avoid a material penalty. These included the group’s 
regulatory requirements under the rules of the Financial Conduct Authority.

11.2.  Audit response to risks identified

As a result of performing the above, we identified revenue recognition and Impairment of goodwill and client relationships as key audit 
matters related to the potential risk of fraud. The key audit matters section of our report explains the matters in more detail and also 
describes the specific procedures we performed in response to those key audit matters. 

In addition to the above, our procedures to respond to risks identified included the following:

•  reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with provisions  

of relevant laws and regulations described as having a direct effect on the financial statements;

•  enquiring of management, the Audit Committee and in-house and external legal counsel concerning actual and potential litigation  

and claims;

•  enquiring of management and the Audit Committee concerning instances of actual and suspected non-compliance with regulation;
•  performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement 

due to fraud;

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Brewin Dolphin 

Annual Report and Accounts 2020

•  reading minutes of meetings of those charged with governance, reviewing internal audit reports and reviewing correspondence with 

HMRC and the Financial Conduct Authority; and

•  in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries and other 
adjustments; assessing whether the judgements made in making accounting estimates are indicative of a potential bias; and 
evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members including 
internal specialists, and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

Report on other legal and regulatory requirements

12.  Opinions on other matters prescribed by the Companies Act 2006

In our opinion the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the 
Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the directors’ report for the financial year for which the financial statements are 

prepared is consistent with the financial statements; and

•  the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the course  
of the audit, we have not identified any material misstatements in the strategic report or the directors’ report.

13.  Matters on which we are required to report by exception

13.1.  Adequacy of explanations received and accounting records

Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or
•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received 

from branches not visited by us; or

•  the parent company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

13.2. Directors’ remuneration

Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors’ remuneration have not 
been made or the part of the directors’ remuneration report to be audited is not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

14.  Other matters

14.1.  Auditor tenure

Following the recommendation of the Audit Committee, we were appointed by the shareholders at the Annual General Meeting  
in April 2002 to audit the financial statements for the year ended 30 September 2002 and subsequent periods. The period of total 
uninterrupted engagement including previous renewals and reappointments of the firm is 19 years, covering the years ending 
30 September 2002 to 2020.

14.2. Consistency of the audit report with the additional report to the Audit Committee

Our audit opinion is consistent with the additional report to the Audit Committee we are required to provide in accordance with 
ISAs (UK).

15.  Use of our report

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to 
them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility 
to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions  
we have formed.

Robert Topley FCA (Senior statutory auditor) 
for and on behalf of Deloitte LLP
Statutory Auditor

London, United Kingdom 
24 November 2020

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Strategic ReportGovernanceFinancial StatementsOther InformationAgility & Resilience
Financial 
Statements

112

Brewin Dolphin 

Annual Report and Accounts 2020

www.brewin.co.uk  

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Strategic ReportGovernanceFinancial StatementsOther InformationFinancial Statements

Contents
Consolidated Income Statement
Consolidated Statement of Comprehensive Income
Consolidated Balance Sheet
Consolidated Statement of Changes in Equity
Company Balance Sheet
Company Statement of Changes in Equity
Consolidated Cash Flow Statement
Company Cash Flow Statement
Notes to the Financial Statements
General information
1.
Application of new and revised International Financial Reporting 
2.
Standards (‘IFRSs’) and changes in accounting policies
Significant accounting policies
Critical accounting judgements and key sources of estimation uncertainty
Income
Segmental information
Staff costs
Profit for the year
Finance income and finance costs
Income tax expense

3.
4.
5.
6.
7.
8.
9.
10.
11. Dividends
Earnings per share
12.
Intangible assets
13.
Property, plant and equipment
14.
Leases
15.
Finance lease receivables
16.
17.
Investment in subsidiaries
18. Defined benefit pension scheme
Trade and other receivables
19.
Financial instruments
20.
21. Cash and cash equivalents
22.
23.
24.
25.
26. Net deferred tax liability
27.
Share capital
28. Own shares
29. Other reserves
30. Risk management
31.
Share-based payments
32. Operating lease arrangements
33. Contractual commitments
34. Notes to the Cash Flow Statement
35. Business combinations
36. Related party transactions
37.
38.
Five Year Record – continuing operations (unaudited)
Appendix – calculation of KPIs

Trade and other payables
Lease liabilities
Provisions
Shares to be issued

Impact of application of IFRS 16 Leases
Post balance sheet events

115
116
117
118
119
120
121
122

123

123
125
135
137
138
139
139
140
140
141
142
143
145
146
147
148
149
153
154
154
155
155
156
157
158
158
160
160
161
168
169
169
170
171
175
176
177
180
181

114

Brewin Dolphin 

Annual Report and Accounts 2020

Consolidated Income Statement

Year ended 30 September 2020

Revenue
Other operating income
Income

Staff costs
Amortisation of intangible assets – client relationships and brand
Defined benefit pension scheme past service costs
Acquisition costs
Onerous contracts
Incentivisation awards
Other operating costs
Operating expenses

Operating profit
Finance income
Other gains and losses
Finance costs
Profit before tax
Tax
Profit for the year

Attributable to:
Equity holders of the parent 

Earnings per share
Basic
Diluted

Note
5 
5 

7 
13 
18 
35 

9 

9 

10 

2020 
£’000
359,164 
 2,283 
361,447 

(199,485)
(11,072)
– 
(3,600)
 (250)
(1,192)
(82,056)
(297,655)

63,792 
907 
– 
(2,627)
62,072 
(14,117)
47,955 

2019 
£’000
336,301
2,808
339,109

(184,896)
(6,858)
(1,909)
(2,337)
(996)
(340)
(80,812)
(278,148)

60,961
1,708
1
(146)
62,524
(14,457)
48,067

47,955 
47,955 

48,067
48,067

12 
12 

16.3p
15.9p

17.0p
16.6p

www.brewin.co.uk  

Brewin Dolphin

115

Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
 
Financial Statements continued

Consolidated Statement of Comprehensive Income

Year ended 30 September 2020

Profit for the year
Items that will not be reclassified subsequently to profit and loss:
Actuarial gain on defined benefit pension scheme
Deferred tax charge on actuarial gain on defined benefit pension scheme
Fair value (loss)/gain on investments in equity instruments designated as at fair value through 
other comprehensive income
Gain on disposal of investments in debt instruments designated as at fair value through other 
comprehensive income
Tax on gain on disposal of investments in debt instruments designated as at fair value 
through other comprehensive income

Note

18 
26 

20 

Items that may be reclassified subsequently to profit and loss:
Loss on cash flow hedge
Exchange differences on translation of foreign operations

Other comprehensive income for the year net of tax
Total comprehensive income for the year

Attributable to:
Equity holders of the parent 

2020 
£’000
47,955

1,377
(609)

(5)

–

–
763

–
1,245
1,245
2,008
49,963

2019 
£’000
48,067

5,601
(945)

1

200

(38)
4,819

(24)
(67)
(91)
4,728
52,795

49,963
49,963

52,795
52,795

116

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
Consolidated Balance Sheet

As at 30 September 2020

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right of use assets
Finance lease receivables
Other receivables
Defined benefit pension scheme
Total non-current assets

Current assets
Trade and other receivables
Finance lease receivables
Financial assets at fair value through other comprehensive income
Financial assets at fair value through profit or loss
Current tax
Cash and cash equivalents
Total current assets
Total assets

Liabilities
Trade and other payables
Current tax
Lease liabilities
Provisions
Total current liabilities
Net current assets

Non-current liabilities
Trade and other payables
Shares to be issued
Net deferred tax liability
Lease liabilities
Provisions
Total non-current liabilities
Total liabilities
Net assets

Equity
Share capital
Share premium account
Own shares
Hedging reserve
Revaluation reserve
Merger reserve
Profit and loss account
Equity attributable to equity holders of the parent

1.  Presented following the adoption of IFRS 16 ‘Leases’ – see notes 2 and 37 for more detail.

Approved by the Board of Directors and authorised for issue on 24 November 2020.

Note

2020 
£’000

As at  

1 October
20191
£’000

At 
30 September 
2019 
£’000

13
14
15
16
19
18

19
16
20
20

21

22

23
24

22
25
26
23
24

27 
27 
28 
29 
29 
29 

174,717 
 9,723 
38,042 
 1,966 
931 
20,324 
245,703 

241,939 
167 
68 
379 
 3,909 
180,533 
426,995 
672,698 

256,036 
– 
 8,316 
 4,798 
269,150 
157,845 

459 
 3,738 
 9,094 
45,265 
 9,956 
68,512 
337,662 
335,036 

 3,032 
58,340 
(25,238)
– 
(2)
70,553 
228,351
335,036 

117,246 
10,442 
43,305 
 1,181 
688 
17,373 
190,235 

214,841 
118 
79 
373 
– 
229,199 
444,610 
634,845 

217,882 
 6,035 
 6,653 
 3,829 
234,399 
210,211 

832 
 3,668 
 1,376 
51,131 
11,549 
68,556 
302,955 
331,890 

 3,032 
58,238 
(25,214)
 (24)
3 
70,553 
225,302 
331,890 

117,246 
10,659 
– 
– 
– 
17,373 
145,278 

216,212 
– 
79 
373 
– 
229,199 
445,863 
591,141 

220,921 
 6,035 
– 
 4,350 
231,306 
214,557 

832 
 3,668 
 2,699 
– 
14,933 
22,132 
253,438 
337,703 

 3,032 
58,238 
(25,214)
 (24)
3 
70,553 
231,115 
337,703 

Signed on its behalf by

Robin Beer
Chief Executive Officer

www.brewin.co.uk  

Siobhan Boylan
Chief Financial Officer

Brewin Dolphin

117

Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements continued

Consolidated Statement of Changes in Equity

Year ended 30 September 2020

At 30 September 2018
Profit for the year
Other comprehensive income for the year

Deferred and current tax on other 
comprehensive income
Actuarial gain on defined benefit pension scheme
Fair value movement on investments in equity 
instruments designated as at fair value through 
other comprehensive income
Gain on disposal of investments in debt 
instruments designated as at fair value through 
other comprehensive income
Loss on cash flow hedge
Exchange differences on translation  
of foreign operations

Total comprehensive (expense)/income for the year
Dividends 
Issue of share capital
Placing of shares
Own shares acquired in the year
Own shares disposed of on exercise of options
Share-based payments
Share premium reduction 
Tax on share-based payments
At 30 September 2019
Effect of change in accounting policy for initial 
application of IFRS 16
At 1 October 2019
Profit for the year
Other comprehensive income for the year

Deferred tax on other comprehensive income
Actuarial gain on defined benefit pension scheme
Fair value movement on investments in equity 
instruments designated as at fair value through 
other comprehensive income
Exchange differences on translation  
of foreign operations

Total comprehensive (expense)/income for the year
Dividends 
Issue of share capital
Own shares acquired in the year
Own shares disposed of on exercise of options
Share-based payments
Hedge reversal
Tax on share-based payments
At 30 September 2020

 Note 

Share 
premium 
account 
£’000

Share 
capital 
£’000

Own 
shares 
£’000
  2,834  152,477  (26,060)
 – 

 – 

 – 

Attributable to the equity holders of the parent 

Profit  

Revaluation 
reserve 
£’000

Merger 
reserve 
£’000

and loss
account1
£’000

Total 
£’000
2  70,553  73,931  273,737 
 –  48,067  48,067 
 – 

Hedging 
reserve 
£’000
 – 
 – 
 – 

 – 
 – 

 18 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 – 
 – 

 (983)
5,601 

 (983)
5,601 

20 

 – 

 – 

 – 

 – 

1 

 – 

 – 

1 

 – 
 – 

 – 
 – 

 – 
 – 

 11 

 28 
 28 

 – 
 – 
 – 
 – 
 – 
 – 
95 
2 
58,181 
196 
 – 
 – 
 – 
 – 
 – 
 – 
 –  (152,515)
 – 
 – 
  3,032 

 – 
 – 
 – 
 – 
 – 
(8,898)
9,744 
 – 
 – 
 – 
58,238  (25,214)

 37 

–
  3,032
 – 

–

–
58,238 (25,214)
 – 

 – 

 26 
 18 

 – 
 – 

 – 
 – 

 – 
 – 

20 

 – 

 – 

 – 

 11 
 27 
 28 
 28 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
  3,032 

 – 
 – 
 – 
 102 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 
(8,388)
8,364 
 – 
 – 
 – 
58,340  (25,238)

 – 
 (24)

 – 
 (24)
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 – 
 (24)

–
(24)
 – 

 – 
 – 

 – 

 – 
 – 
 – 
 – 
 – 
 – 
 – 
24 
 – 
 – 

 – 
 – 

 – 
 – 

200 
 – 

200 
 (24)

 – 
 (67)
 (67)
 – 
 –  52,818  52,795 
1 
(45,986)
 – 
(45,986)
 – 
 – 
 – 
97 
 – 
 –  58,377 
 – 
 – 
(8,898)
 – 
 – 
 – 
 – 
(9,744)
 – 
 – 
7,769 
 – 
7,769 
 – 
 – 
 –  152,515 
 – 
 – 
 (188)
 (188)
 – 
3  70,553  231,115  337,703 

–

(5,813)

–
(5,813)
3 70,553 225,302 331,890
 –  47,955  47,955 
 – 

 – 
 – 

 (5)

 – 
 – 

 – 

 (609)
1,377 

 (609)
1,377 

 – 

 (5)

1,245 

 – 
1,245 
 – 
 –  49,968  49,963 
 (5)
(48,393)
 – 
 – 
102 
 – 
 – 
(8,388)
 – 
 – 
 – 
 – 
 – 
9,779 
 – 
 – 
24 
 – 
 – 
 – 
59 
 – 
 (2) 70,553  228,351  335,036 

(48,393)
 – 
 – 
(8,364)
9,779 
 – 
59 

1.  A cumulative credit of £1,164k has been recognised in the profit and loss account reserve as at 30 September 2020 for exchange differences on translation  

of foreign operations (2019: £81k debit, 2018: £14k debit).

118

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Balance Sheet

As at 30 September 2020

Assets
Non-current assets
Investment in subsidiaries
Total non-current assets
Current assets
Trade and other receivables
Cash and cash equivalents
Total current assets
Total assets

Liabilities
Current liabilities
Trade and other payables
Total current liabilities
Net current assets

Non-current liabilities
Shares to be issued
Total non-current liabilities
Total liabilities
Net assets

Equity
Share capital
Share premium account
Own shares
Hedging reserve
Merger reserve
Profit and loss account
Equity attributable to equity holders

Approved by the Board of Directors and authorised for issue on 24 November 2020.

Signed on its behalf by

Robin Beer
Chief Executive Officer

Brewin Dolphin Holdings PLC 
Company Number: 02685806

Siobhan Boylan
Chief Financial Officer

Note

2020 
£’000

2019 
£’000

17 

19 
21 

22 

25 

27 
27 
28 
29 
29 
29 

238,659 
238,659 

192,215
192,215

35,042 
 1,256 
36,298 
274,957 

38,967
47,000
85,967
278,182

12,419 
12,419 
23,879 

13,039
13,039
72,928

 3,738 
 3,738 
16,157 
258,800 

 3,668 
 3,668 
16,707
261,475

 3,032 
58,340 
(25,238)
 (24)
70,838 
151,852 
258,800 

3,032
58,238
(25,214)
(24)
70,838
154,605
261,475

www.brewin.co.uk  

Brewin Dolphin

119

Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements continued

Company Statement of Changes in Equity

Year ended 30 September 2020

Attributable to the equity holders of the Company

At 30 September 2018
Profit for the year
Other comprehensive income for the year

Loss on cash flow hedge

Total comprehensive expense for the year
Dividends 
Issue of share capital
Placing of shares
Own shares acquired in the year
Own shares disposed of on exercise of options
Share premium reduction
Share-based payments
At 30 September 2019 
Profit for the year
Dividends 
Issue of share capital
Own shares acquired in the year
Own shares disposed of on exercise of options
Share-based payments
At 30 September 2020 

 Note

 11 

 28 
 28 

 11 
 27 
 28 
 28 

Share 
premium 
Share 
account 
capital 
£’000
£’000
2,834 152,477
–

–

–
–
–
–
–
–
95
2
58,181
196
–
–
–
–
– (152,515)
–
–
58,238
3,032
–
–
–
–
102
–
–
–
–
–
–
–
58,340
3,032

Own 
shares 
£’000
(26,060)
–

–
–
–
–
–
(8,898)
9,744
–
–
(25,214)
–
–
–
(8,388)
8,364
–
(25,238)

Hedging 
reserve 
£’000
–
–

(24)
(24)
–
–
–
–
–
–
–
(24)
–
–
–
–
–
–
(24)

Profit  
and loss 
account 
£’000

(775)

Merger 
reserve 
£’000
70,838
–

Total 
£’000
50,826 250,915
(775)
–
–
–
(24)
(775)
–
(799)
(45,986)
–
(45,986)
–
–
97
–
–
58,377
–
–
(8,898)
–
(9,744)
–
– 152,515
–
7,769
7,769
–
70,838 154,605 261,475
44,225
44,225
(48,393)
(48,393)
102
–
(8,388)
–
–
(8,364)
9,779
9,779
70,838 151,852 258,800

–
–
–
–
–
–

120

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
 
Consolidated Cash Flow Statement

Year ended 30 September 2020

Net cash inflow from operating activities

Cash flows from investing activities

Purchase of intangible assets – client relationships
Purchase of intangible assets – software
Purchase of property, plant and equipment
Acquisition of subsidiaries
Proceeds on disposal of financial instruments at fair value through other comprehensive income 

Net cash used in investing activities

Cash flows from financing activities
Dividends paid to equity shareholders
Purchase of own shares
Cash flow hedge
Repayment of lease liabilities
Cash payments from lessees
Proceeds on issue of shares

Net cash (used in)/from financing activities

Note
34 

2020 
£’000
77,386

2019 
£’000
66,647

– 
(26,523)
(2,379)
(32,029)
6 
(60,925)

(48,393)
(8,388)
– 
(8,765)
203 
102 
(65,241)

(10,011)
(10,064)
(5,249)
(2,680)
799
(27,205)

(45,986)
(8,898)
(24)
–
–
58,474
3,566

11 
28 

23 
16 
27 

Net (decrease)/increase in cash and cash equivalents 

(48,780)

43,008

Cash and cash equivalents at 1 October

Effect of foreign exchange rates

Cash and cash equivalents at 30 September

229,199 
114 
180,533 

186,222
(31)
229,199

21 

www.brewin.co.uk  

Brewin Dolphin

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Strategic ReportGovernanceFinancial StatementsOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements continued

Company Cash Flow Statement

Year ended 30 September 2020

Net cash inflow from operating activities

Cash flows from investing activities
Capital contribution to subsidiary
Net cash used in investing activities

Cash flows from financing activities
Dividends paid to equity shareholders
Cash flow hedge
Foreign exchange
Proceeds on issue of shares
Net cash (used in)/from financing activities

Note
34 

2020 
£’000
49,170 

2019 
£’000
33,091

17

11 

27 

(45,449)
(45,449)

(48,393)
–
(1,174)
102 
(49,465)

–
–

(45,986)
(24)
–
58,474
12,464

Net (decrease)/increase in cash and cash equivalents 

(45,744)

45,555

Cash and cash equivalents at 1 October
Cash and cash equivalents at 30 September

47,000 
 1,256 

1,445
47,000

21 

122

Brewin Dolphin 

Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements

1.  General information

The consolidated financial statements of Brewin Dolphin Holdings PLC (the ‘Company’) and its subsidiaries (collectively, the ‘Group’)  
for the year ended 30 September 2020 were authorised for issue by the Directors on 24 November 2020.

The Company is a public company limited by shares and is incorporated in the United Kingdom under the Companies Act 2006.  
The nature of the Group’s operations and its principal activities are set out in the Strategic Report. The Company is registered  
in England and Wales. The address of the registered office is 12 Smithfield Street, London EC1A 9BD. The separate financial 
statements of the Company are also reported.

Note 17 identifies the subsidiaries that have taken advantage under s479A of the Companies Act 2006 of the exemption from audit.

The significant accounting policies have been disclosed below. The accounting policies for the Group and the Company are consistent 
unless otherwise stated.

2.  Application of new and revised International Financial Reporting Standards (‘IFRSs’) and changes  

in accounting policies

a.  New standards, amendments and interpretations adopted

IFRS 16 ‘Leases’, a new standard, has been applied for the first time, it replaces IAS 17.

The Group adopted IFRS 16 Leases with effect from 1 October 2019 and elected to apply the standard retrospectively under the 
modified retrospective approach with the cumulative effect of initial application being recognised at 1 October 2019; comparative 
information has therefore not been restated.

Further information and changes to significant accounting policies as a result of the application of the standard for the first time are 
described below in note 2b.

b. 

Changes in accounting policies

There have been no changes to accounting policies in the year except for the changes described below:

IFRS 16 Leases

IFRS 16 represents a significant change in the principles for the recognition, measurement, presentation and disclosure of leases.  
IFRS 16 requires lessees to account for most leases under a single lessee accounting model.

Under the single lessee accounting model, a right of use (‘ROU’) asset and corresponding lease liability is recognised which  
represents future lease payables with movements through the Income Statement. The movements through the Income Statement are 
for depreciation, additions or releases on the liability and unwinding of the discount for all leases unless the underlying asset has  
a low value, or the remaining lease term is less than twelve months at the date of transition.

Lessor accounting under IFRS 16 is substantially unchanged from IAS 17. Lessors continue to classify leases as either operating  
or finance leases using similar principles as in IAS 17.

Transition

The Group has applied the modified retrospective approach with the cumulative effect of initial application being recognised at the 
transition date; comparative information has therefore not been restated and continues to be reported under IAS 17.

The Group has used the following practical expedients when applying the modified retrospective approach to leases previously 
classified as operating leases under IAS 17. The Group has:

•  elected to use the transition practical expedient allowing an entity not to reassess whether a contract is, or contains, a lease at the 

date of initial application of the standard;

•  relied on its assessment of whether leases are onerous immediately before the date of initial application by adjusting the ROU asset  

at 1 October 2019 by the amount of provision for onerous lease rental payments previously recognised under IAS 17 as at  
30 September 2019, as an alternative to performing an impairment review;

•  elected not to recognise the ROU assets and lease liabilities for leases where the lease term ends within 12 months of the date  

of initial application;

•  excluded initial direct costs from the measurement of the right of use asset at the date of initial application;
•  used hindsight when determining the lease term where the contract contains options to extend or terminate the lease; and
•  applied a single discount rate to a portfolio of leases with reasonably similar characteristics.

The Group has chosen not to apply the practical expedient to account for any associated non-lease components of a lease  
as a single arrangement.

www.brewin.co.uk  

Brewin Dolphin

123

Strategic ReportGovernanceFinancial StatementsOther InformationNotes to the Financial Statements continued

2.  Application of new and revised International Financial Reporting Standards (‘IFRSs’) and changes  

in accounting policies continued

Impact

The details of the significant changes are set out below. The Group is primarily a lessee and is also a sub-lessor for a small number  
of property leases that have been identified as onerous.

The adoption of IFRS 16 has had a material impact on the Group’s Consolidated Balance Sheet, in which the Group recognised right  
of use assets of £43.3m, lease liabilities of £57.8m, finance lease receivables of £1.3m, and a negative impact on the Group’s equity of 
£5.8m net of deferred tax assets, onerous provisions and trade payables and receivables adjustments at 1 October 2019 on transition.

Details of the quantitative impact of IFRS 16 are provided in note 37.

Classification and measurement as a lessee

Right of use assets
The right of use assets recognised on adoption have been calculated as if the standard applied at the commencement of each lease 
and are discounted using the borrowing rate at the date of initial application.

The depreciation charge is recognised in the Income Statement.

The ROU assets are assessed for impairment annually in accordance with IAS 36 (incorporating any onerous lease assessments)  
and depreciated on a straight-line basis over the shorter of the expected life of the asset and the lease term, adjusted for any 
remeasurements of the lease liability.

Lease liabilities
Leases previously classified as operating leases under IAS 17 have been measured at the present value of the remaining lease 
payments on adoption and discounted using an incremental borrowing rate at the lease commencement date as the interest rate 
implicit in the lease is not readily determinable.

After the commencement date, the lease liability recognised will reduce over time by the lease payments which will be offset by the 
unwinding of the liability over the lease term and any amendments for the impact of any lease modifications. Interest recognised on the 
lease liability is included in finance costs in the Income Statement.

Short-term leases and lease of low value assets
The Group has adopted certain optional recognition exemptions available under IFRS 16 for short-term (less than 12 months) and low 
value (< £5,000) leases. These leases continue to be off balance sheet with rentals charged to the Income Statement on a straight-line 
basis over the lease term and are classified as operating leases.

Classification and measurement as a lessor

Subleases
The Group has identified certain property leases as onerous where there is surplus office space and in these instances the Group acts 
as an intermediate lessor. The Group classifies its subleases as operating or finance leases by reference to the right of use asset arising 
from the head lease (rather than by reference to the underlying asset) or if the head lease belonging to the Group is a short-term lease, 
the subleases are classified as operating leases.

The Group has reclassified some of its subleases previously recognised as operating leases under IAS 17 as finance leases  
under IFRS 16.

Finance lease receivable
A finance lease receivable has been recognised on adoption and represents the net investment in the finance sublease.

The lease payments included in the measurement of the net investment in the finance lease comprise the present value of fixed 
payments (including in-substance fixed payments), less any lease incentives payable for the right to use the underlying asset during the 
lease term that are not received at the lease commencement date.

Any difference between the right of use asset and the net investment in the sublease is recognised in the Income Statement.

The lease liabilities relating to the head leases have been retained on the Balance Sheet and represent the lease payments payable  
to the head lessor.

Operating subleases
For subleases which are classified as an operating lease, the Group has recognised both the lease liability and the right of use asset 
relating to the head lease.

Lease income from the operating sublease is recognised in the Income Statement as other operating income.

124

Brewin Dolphin 

Annual Report and Accounts 2020

c.  New standards, amendments and interpretations issued but not effective

The table below sets out changes to accounting standards which will be effective for periods beginning on or after:

New or revised standards
IFRS 171
Amendments
IAS 11 – classification of liabilities
Further amendments – IFRS 3; IAS 16; 
IAS 37; Annual Improvements

IFRS 4
Interest Rate Benchmark Reform – phase 2
IFRS 16
Conceptual framework references1
IAS 1 and IAS 8 – Definition of Material1

IFRS 3 – Definition of a Business
Interest Rate Benchmark Reform – phase 1

Insurance Contracts

Presentation of financial statements’ on classification of liabilities
IFRS 3 Business Combinations; IAS 16 Property, Plant and Equipment – 
Proceeds before Intended Use; IAS 37 Provisions, Contingent Liabilities and 
Contingent Assets; Annual Improvements 2018-2020
Amendments to IFRS 4 Insurance Contracts – deferral of IFRS 19
Amendments to IFRS 9, IAS 39 and IFRS 7, IFRS 4 and IFRS 16
Leases, Related rent concessions
Amendments to References to the Conceptual Framework in IFRS Standards
Presentation of Financial Statements and Accounting Policies, Changes in 
Accounting Estimates and Errors
Business Combination
Amendments to IFRS 9, IAS 39 and IFRS 7, IFRS 4 and IFRS 16

1 January

2023

2023
2022

2021
2021
2020
2020
2020

2020
2020

1.  These amendments have not yet been endorsed by the EU.

The Directors are reviewing the impact of these new standards, amendments and interpretations and do not intend to adopt the 
standards early. It is not currently expected that these will have a material impact on the financial statements of the Group.

3.  Significant accounting policies

a. 

Statement of compliance

The financial statements for the Company and the consolidated financial statements for the Group have been prepared in accordance 
with International Financial Reporting Standards (‘IFRSs’) adopted by the European Union, Article 4 of the EU IAS Regulation and the 
Companies Act 2006.

b.  Basis of preparation

The consolidated financial statements are presented in pounds sterling, the functional currency of the Company, rounded to the nearest 
thousand pounds (£’000) except where otherwise indicated. The foreign operations have been translated into the functional currency  
at a spot rate of €/£1.1025 for the Balance Sheet at 30 September 2020 (2019: €/£1.1303) and the average exchange rate of €/£1.141 
for the Income Statement items for the financial year ending 30 September 2020 (2019: €/£1.1326).

The consolidated financial statements have been prepared on the historical cost basis, except for the revaluation of certain financial 
instruments. Historical cost is generally based on the fair value of the consideration given in exchange for the goods and services.

i) 

Impairment considerations

At each balance sheet date, the Group reviews the carrying amounts of its assets to determine whether there is any indication that 
those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset or cash-generating 
unit (‘CGU’) is estimated in order to determine the extent of the impairment loss (if any). Goodwill is tested annually for impairment  
or more frequently when there are impairment indicators.

The impairment review considered the COVID-19 pandemic as a potential indicator of impairment and consequently an extensive 
exercise was undertaken to determine the recoverable amount for all material assets to assess for impairment losses. The higher of the 
fair value less costs to dispose (‘FVLCTD’) and the value in use (‘VIU’) was determined to be the recoverable amount; this was 
compared to the carrying amount. 

The estimated FVLCTD for assets were based on a percentage of funds, where appropriate. The percentages applied are inherently 
judgemental and were adjusted to reflect the current economic environment. The VIU calculations which are subject to estimation 
uncertainty were derived from a discounted cash flow calculation based on the Group’s Medium-Term Plan which reflects recently 
observable trends, management expectations and expected future events, covering a five-year period. Cash flows beyond the five-year 
period were extrapolated using long-term growth rates.

As a result of these reviews, none of the assets held by the Group were impaired – see note 13 for further details.

www.brewin.co.uk  

Brewin Dolphin

125

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Notes to the Financial Statements continued

3.  Significant accounting policies continued

ii)  Going concern

The Directors have, at the time of approving the financial statements, a reasonable expectation that the Company and the Group have 
adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis 
of accounting in preparing the financial statements.

To form the view that the consolidated financial statements should continue to be prepared on an ongoing basis in light of the current 
COVID-19 pandemic and the resultant economic uncertainty and volatility, the Directors have assessed the outlook of the Group  
by considering:

i.  the Group’s Medium-Term Plan (‘MTP’); and
ii. the performance of a range of stress tests including reverse stress tests that are used as part of the Internal Capital Adequacy 

Assessment Process (‘ICAAP’) to assess the Group’s ability to withstand a market-wide stress.

The stress tests enable the modelling of the impact of a variety of external and internal events on the MTP; identify the potential impact 
of stress events on the Group’s income, costs, cash flow and capital; and enable the Directors to assess management’s ability to 
implement effective management actions that may be taken to mitigate the impact of the stress events. The reverse stress tests have 
considered severe scenarios and actions and allow the Directors to assess scenarios and circumstances that would render the Group’s 
business model unviable.

Further detail is contained in the going concern statement and the Viability Statement included in the Strategic Report on page 49.

c. 

Basis of consolidation

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company  
(its subsidiaries).

Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and ceases when the Company loses 
control of the subsidiary. Specifically, the results of subsidiaries acquired or disposed of during the year are included in the consolidated 
Income Statement from the date the Company gains control until the date when the Company ceases to control the subsidiary.

Where necessary, adjustments are made to the financial statements of subsidiaries to bring the accounting policies into line with those 
used by the Group.

All intra-group transactions, balances, income and expenses are eliminated on consolidation.

In accordance with Section 408 of the Companies Act 2006 Brewin Dolphin Holdings PLC has taken advantage of the legal 
dispensation not to present its own Statement of Comprehensive Income or Income Statement. The amount of the profit for the 
financial period dealt with in the financial statements of the Company is disclosed in the Company Statement of Changes in Equity.

d.  Business combinations

Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The consideration for each acquisition  
is measured at the aggregate of the fair values (at the date of exchange) of assets given, liabilities incurred or assumed, and equity 
instruments issued by the Group in exchange for control of the acquiree. Acquisition related costs such as legal and professional costs 
are recognised in the Income Statement as incurred.

At the acquisition date, the identifiable assets acquired and the liabilities assumed are recognised at their fair value at the 
acquisition date.

Goodwill is measured as the excess of the sum of the consideration transferred over the net of the acquisition-date amounts of the 
identifiable assets acquired and liabilities assumed. If, after reassessment, the net of the acquisition-date amounts of the identifiable 
assets acquired and liabilities assumed exceeds the sum of the consideration transferred the excess is recognised immediately  
in the Income Statement as a bargain purchase gain.

Where applicable, the consideration for the acquisition includes any asset or liability resulting from a contingent consideration 
arrangement, measured at its acquisition-date fair value. Subsequent changes in such fair values are adjusted against the cost  
of acquisition where they qualify as measurement period adjustments. All other subsequent changes in the fair value of contingent 
consideration classified as an asset or liability are accounted for in accordance with relevant IFRSs. Changes in the fair value  
of contingent consideration classified as equity are not recognised.

e. 

Transaction date accounting

All securities transactions entered into on behalf of both clients and the Group are recorded in the accounts on the date  
of the transaction. The underlying investments are not shown in the financial statements of the Group.

f. 

Foreign currencies

In preparing the financial statements of the individual entities, transactions in currencies other than the entity’s functional currency 
(foreign currencies) are recognised at the rates of exchange prevailing on the dates of the transactions. At each balance sheet date, 
monetary assets and liabilities that are denominated in foreign currencies are retranslated at the rates prevailing at that date.  
Non-monetary items carried at fair value that are denominated in foreign currencies are translated at the rates prevailing at the date 
when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are  
not retranslated.

Exchange differences are recognised in the Income Statement in the period in which they arise.

126

Brewin Dolphin 

Annual Report and Accounts 2020

For the purpose of presenting consolidated financial statements, the assets and liabilities of the Group’s foreign operations are 
translated at exchange rates prevailing on the balance sheet date. Income and expense items are translated at the average exchange 
rates for the period, unless exchange rates fluctuate significantly during that period, in which case the exchange rates at the transaction 
dates are used. Exchange differences arising, if any, are recognised in other comprehensive income and accumulated in equity.

g.  Revenue recognition

Revenue represents investment management fees, investment management commissions, financial planning income, execution only fee 
and commission income and expert report writing service income, excluding VAT.

Identification of performance obligations

The Group assesses all the services expressed in its contracts with customers to identify performance obligations. The Group delivers 
several series of distinct services that are substantially the same and have the same pattern of transfer to the customer. All the services 
are highly interrelated and interdependent and are integrated to provide an overall service to the customer. The Group bundles series  
of services into specific performance obligations where the services have the same pattern of transfer to the customer.

Transaction price

Revenue is measured based on the consideration specified in customer contracts excluding amounts collected on behalf  
of third parties, that the Group is entitled to in exchange for transferring services to a customer.

The transaction price for services provided over time is variable as it is based on the value of customers’ assets at a specific 
billing point.

Payment is typically due for services within three months.

Satisfaction of performance obligations

The Group recognises revenue when it transfers control over a service to a customer and satisfies its performance obligations, this can 
be at a point in time or over time.

For performance obligations satisfied over time the Group measures progress towards complete satisfaction of the performance 
obligations equally over time. The Group recognises revenue when the relevant performance obligation has been satisfied and the 
customer simultaneously receives and consumes the benefits of the services. Where a contract contains variable consideration,  
the Group estimates the amount to which it is entitled under the contract. The Group constrains the estimate where there is a risk  
of significant revenue reversal and reassesses this estimate at the end of the relevant billing period when the variable consideration 
amount is known.

For the performance obligations delivered at a point in time, the Group simultaneously satisfies the performance obligations and 
recognises revenue at the point the trade is executed which is when the customer receives control of the services.

Nature of services

The following are the principal activities from which the Group generates its revenue.

Investment management

The Group recognises management fees and commissions from its direct or indirect clients on fulfilment of its discretionary  
investment management, advisory investment management, Brewin Portfolio Service (‘BPS’) or Model Portfolio Service (‘MPS’) 
performance obligations.

All investment management performance obligations are satisfied over time except for trade execution services provided to advisory 
clients which are satisfied at a point in time.

Financial planning

The Group recognises financial planning income (initial fees, initial commissions and ongoing advice fees) on fulfilment of its financial 
planning advisory, initial or transactional services performance obligations. The performance obligations are satisfied over time.

Execution only

The Group recognises fees and trade execution commission on fulfilment of its performance obligations. Performance obligations  
for custody services are satisfied over time and trade execution service performance obligations are satisfied at a point in time.

Expert witness report service

The Group recognises fees for the provision of expert witness reports on fulfilment of its performance obligations which are satisfied  
at a point in time.

Contract costs

Introducer fees which are incremental costs incurred to obtain a contract with a customer are capitalised. These costs are amortised 
over the useful life of the client relationships intangible asset.

h. 

Interest income

Interest income is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate applicable,  
which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that asset’s net 
carrying amount.

www.brewin.co.uk  

Brewin Dolphin

127

Strategic ReportGovernanceFinancial StatementsOther InformationNotes to the Financial Statements continued

3.  Significant accounting policies continued

i. 

Dividend income

Dividend income from investments is recognised when the shareholders’ rights to receive payment have been established.

Dividends received and receivable are credited to the Income Statement to the extent that they represent a realised profit and loss  
for the Company.

j. 

Other operating income

Other operating income includes the net of interest receivable and payable on client money balances and represents the Group’s share 
of interest receivable and rental income from operating subleases (see note 2k). Research & Development tax credit incentives are also 
included in other operating income.

k. 

Leases

The Group has applied IFRS 16 as described in note 2b and comparative information has not been restated. The details of accounting 
policies under both IAS 17 and IFRS 16 are presented separately below.

The Group is primarily a lessee of property and is also a sub-lessor for a small number of property leases.

Policies applicable from 1 October 2019

(a)  The Group as a lessee

For any new contracts entered into on or after 1 October 2019, the Group considers whether a contract is, or contains a lease  
by assessing whether the contract meets three key criteria which are:

•  the contract contains an identified asset, which is either explicitly identified in the contract or implicitly specified by being identified  

at the time the asset is made available to the Group;

•  the Group has the right to obtain substantially all of the economic benefits from use of the identified asset throughout the period  

of use, considering its rights within the defined scope of the contract; and

•  the Group has the right to direct the use of the identified asset throughout the period of use.

Right of use assets (‘ROU’)

The Group recognises right of use assets at the commencement date of the lease (i.e. the date the underlying asset is available for use). 
Right of use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any 
remeasurement of lease liabilities. The cost of the right of use assets includes the initial amounts of the corresponding lease  
liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement date less any lease 
incentives received.

An estimate of any costs to return the leasehold asset to the condition required by the contract is included in the related ROU asset and 
a corresponding provision is recognised.

The depreciation charge is recognised in the Income Statement and is calculated over the shorter of the ROU’s useful life and the lease 
term on a straight-line basis from the commencement date of the lease.

The ROU assets are assessed for impairment annually (incorporating any onerous lease assessments).

Lease liabilities

At the commencement date of a lease, the Group recognises lease liabilities measured at the present value of lease payments  
to be made over the lease term. Lease payments included in the measurement of the lease liability comprise the following items,  
where applicable:

•  fixed payments less any lease incentives receivable;
•  variable lease payments that depend on an index or rate, initially measured using the index or rate at the commencement date;
•  the amount expected to be payable by the lessee under residual value guarantees;
•  the exercise price of purchase options, if the lease term reflects the exercise of an option to terminate the lease; and
•  payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

In calculating the present value of lease payments, the Group uses the incremental borrowing rate at the lease commencement date  
if the interest rate implicit in the lease is not readily determinable. After the commencement date, the lease liabilities are reduced for 
payments made and increased for interest. Interest recognised on the lease liability is included in finance costs in the Income Statement.

The carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the in-substance 
fixed lease payments or a change in the assessment to purchase the underlying asset. On remeasurement of the lease liability,  
the corresponding adjustment is reflected in the ROU asset; if the ROU asset is already reduced to nil, the adjustment is recognised  
in the Income Statement.

Short-term leases and lease of low value assets

The Group has adopted certain optional recognition exemptions available under IFRS 16 for short-term (less than 12 months) and low 
value (< £5,000) leases. These leases are held off balance sheet with rentals charged to the Income Statement on a straight-line basis 
over the lease term and are classified as operating leases. Benefits received and receivable as an incentive to enter into an operating 
lease are recognised as a liability. The aggregate benefit of incentives is spread on a straight-line basis over the lease term.

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(b)  The Group as an intermediate lessor

Subleases

The Group acts as an intermediate lessor in respect of surplus office space, in which the Group classifies its subleases either as an 
operating or finance lease by reference to the right of use asset arising from the head lease (rather than by reference to the underlying 
asset) or if the head lease belonging to the Group is a short-term lease, the sublease is classified as an operating lease. The Group 
accounts for the head lease and the sublease as two separate contracts.

Finance lease receivable

Amounts due from lessees under finance leases are recognised as a finance lease receivable and represent the Group’s net investment 
in the finance sublease.

Any difference between the right of use asset and the net investment in the sublease is recognised in the Income Statement.

The Group applies the discount rate used for the head lease (adjusted for any initial direct costs associated with the sublease)  
to measure the net investment in the sublease.

Finance lease income is allocated to accounting periods so as to reflect the constant periodic rate of return on the Group’s net 
investment outstanding in respect of the leases.

Any allowances for expected credit losses are recognised against finance lease receivables as required by IFRS 9, if applicable.

The lease liabilities relating to the head leases are retained on the Balance Sheet and represent the lease payments payable to the  
head lessor.

Operating subleases

For subleases which are classified as an operating lease, the Group recognises both the lease liability and the ROU asset relating  
to the head lease. Rental income from the operating sublease is recognised in the Income Statement as other operating income  
on a straight-line basis over the term of the relevant sublease.

Initial direct costs incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and 
recognised on a straight-line basis over the lease term.

Policies applicable prior to 1 October 2019

Rentals on operating leases are charged to the Income Statement on a straight-line basis over the lease term. Benefits received and 
receivable as an incentive to enter into an operating lease are recognised as a liability. The aggregate benefit of incentives is spread  
on a straight-line basis over the lease term.

l. 

Share-based payments

Equity-settled share-based payments to employees are measured at fair value of the equity instruments at the date of grant. The fair 
value excludes the effect of non-market-based vesting conditions. Details regarding the determination of the fair value of equity–settled 
share-based transactions are set out in note 31.

Fair value is measured by use of the Black-Scholes option pricing model. The expected life used in the model has been adjusted,  
based on management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations.

The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the 
vesting period, based on the Group’s estimate of the number of shares that will eventually vest. At each balance sheet date, the Group 
revises its estimate of the shares expected to vest as a result of the effect of non-market based vesting conditions. The impact  
of the revision of the original estimates, if any, is recognised in the Income Statement such that the cumulative expense reflects the 
revised estimate, with a corresponding adjustment to equity reserves.

m.  Taxation

The tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the Income 
Statement because it excludes items of income or expenses that are taxable or deductible in other years and items that are  
never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted by the balance 
sheet date.

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities  
in the financial statements and the corresponding tax bases used in the computation of taxable profit and is accounted for using the 
balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax 
assets are recognised to the extent that it is probable that taxable profits will be available against which deductible temporary 
differences can be utilised.

The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer 
probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

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3.  Significant accounting policies continued

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised 
based on tax laws and rates that have been substantively enacted at the balance sheet date.

The measurement of deferred tax liabilities and assets reflects the tax consequences that would follow from the manner in which the 
Group expects, at the end of the reporting period, to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current  
tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax 
assets and liabilities on a net basis.

Current and deferred tax for the year

Current and deferred tax is charged or credited in the Income Statement, except when it relates to items charged or credited in other 
comprehensive income, in which case the current and deferred tax is also dealt with in other comprehensive income.

n. 

Investments in subsidiaries

In the Company’s financial statements investments in subsidiary undertakings are stated at cost less any provision for impairment.

o. 

Intangible assets

Goodwill

Goodwill is initially measured at cost, being the excess of the sum of the consideration transferred, the amount of any non-controlling 
interest in the acquiree and the fair value of the acquirer’s previously held equity interest (if any) in the entity over the net of the 
identifiable assets and liabilities at the date of acquisition.

Goodwill is subsequently measured at cost less any accumulated impairment losses. Goodwill which is recognised as an asset  
is reviewed for impairment at least annually. Any impairment is recognised immediately in the Income Statement and is not reversed  
in a subsequent period (see note 3q for the Impairment accounting policy).

When the consideration transferred by the Group is deferred or contingent, this is valued at its acquisition date fair value, and is included 
in the consideration transferred in a business combination. The consideration may be settled in shares or cash (see note 3u for the 
Shares to be issued accounting policy). Changes in the deferred or contingent consideration, which occur in the measurement period, 
are adjusted retrospectively, with corresponding adjustments to goodwill. Subsequent to the measurement period, the deferred and 
contingent considerations are revised annually at the balance sheet date and any corresponding adjustments are posted to the  
Income Statement.

Client relationships

Intangible assets classified as ‘client relationships’ are recognised when acquired as part of a business combination. The initial cost  
of client relationships is the fair value at the acquisition date. Following initial recognition, intangible assets are carried at cost less 
accumulated amortisation and any accumulated impairment losses.

When the consideration transferred by the Group is deferred or contingent as a result of a business combination, the consideration  
may be settled in shares or cash (see note 3u for the Shares to be issued accounting policy). Subsequent to the measurement period, 
the deferred and contingent considerations are revised annually at the balance sheet date and any corresponding adjustments are 
posted to the Income Statement.

Client relationships acquired separately are initially recognised at cost. Following initial recognition, these are carried at cost less 
accumulated amortisation and any accumulated impairment losses. See note 3g for the contract costs capitalised.

Client relationships are amortised on a straight-line basis over five to fifteen years, dependent upon the assessment of the estimated 
useful life of the client relationships.

Brand

Intangible assets classified as ‘brand’ are recognised when acquired as part of a business combination. The initial cost of a brand is the 
fair value at the acquisition date. Following initial recognition, the intangible asset is carried at cost less accumulated amortisation and 
any accumulated impairment losses.

When the consideration transferred by the Group is deferred or contingent as a result of a business combination, the consideration  
may be settled in shares or cash (see note 3u for the Shares to be issued accounting policy). Subsequent to the measurement period, 
the deferred and contingent considerations are revised annually at the balance sheet date and any corresponding adjustments are 
posted to the Income Statement.

Brands are amortised on a straight-line basis over ten years, dependent upon the assessment of the estimated useful life of the brand. 
The estimated useful life and amortisation method are reviewed at the end of each reporting period, with the effect of any changes  
in estimates being accounted for on a prospective basis.

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Computer software

Computer software which is not an integral part of the related hardware is classified as an intangible asset. Costs of acquiring  
and developing computer software are treated as an intangible asset and amortised over three to ten years, dependent upon  
the assessment of the expected useful life of the software, on a straight-line basis from the date the software is operating  
as management intended.

The assessment of the expected useful life of computer software is performed annually and based on the contractual terms  
or where appropriate past experience of the life of similar assets, with the effect of any changes in estimates being accounted for  
on a prospective basis.

p. 

Property, plant and equipment

Property, plant and equipment is stated at cost less accumulated depreciation and any recognised impairment. Depreciation has been 
provided on the basis of equal annual instalments to write off the cost less estimated residual values of tangible fixed assets over their 
estimated useful lives as follows:

Computer equipment
Office equipment
Leasehold improvements

3 to 4 years
4 to 10 years
to the earlier of the expected lease term or 10 years

The gain or loss arising on the disposal of an asset is determined as the difference between the sales proceeds and the carrying amount 
of the asset and is recognised in the Income Statement.

q. 

Impairment of tangible and intangible assets

At each balance sheet date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there  
is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset  
is estimated in order to determine the extent of the impairment loss (if any).

The recoverable amount is the higher of fair value less costs to dispose and value in use. In assessing value in use, the estimated future 
cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value 
of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. Where the asset does 
not generate cash flows that are independent from other assets, the Group estimates the recoverable amount of the cash-generating 
unit (‘CGU’) to which the asset belongs.

For the purposes of impairment testing, client relationships, brand and goodwill are allocated to each of the Group’s cash-generating 
units. Fair value is established by valuing clients’ funds in each of the cash-generating units at the period end; the percentages of funds 
being used depend on values attributed in recent public transactions for the purchase of advisory and discretionary funds. If the carrying 
amount relating to any cash-generating unit exceeds the calculated fair value less costs to dispose, a value in use is calculated using  
a discounted cash flow method. If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit,  
the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets  
of the unit pro-rata on the basis of the carrying amount of each asset in the unit.

If the recoverable amount of any asset other than client relationships, brand or goodwill is estimated to be less than its carrying amount, 
the carrying amount of the asset is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately, 
unless the relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation decrease.

r. 

Fair value measurement

The Group measures financial instruments and certain non-financial assets at fair value at each balance sheet date.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date, regardless of whether that price is directly observable or estimated using another valuation 
technique. In estimating the fair value of an asset or a liability, the Group takes into account the characteristics of the asset or liability  
if market participants would take those characteristics into account when pricing the asset or liability at the measurement date.  
Fair value for measurement and/or disclosure purposes in these consolidated financial statements is determined on such a basis, 
except for share-based payment transactions that are within the scope of IFRS 2, leasing transactions that are within the scope  
of IFRS 16, and measurements that have some similarities to fair value but are not fair value, such as value in use in IAS 36.

In addition, for financial reporting purposes, fair value measurements are categorised into Level 1, 2 or 3 based on the degree to which 
the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, 
which are described as follows:

•  Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the 

measurement date;

•  Level 2 inputs are inputs, other than quoted prices included within Level 1, that are observable for the asset or liability, either directly 

or indirectly; and

•  Level 3 inputs are unobservable inputs for the asset or liability.

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3.  Significant accounting policies continued

s. 

Financial instruments

Financial assets and financial liabilities are recognised when a Group entity becomes a party to the contractual provisions of the 
instruments. Financial assets can include equity and debt instruments.

Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition 
or issue of financial assets and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are 
added to or deducted from the fair value of the financial assets or financial liabilities, as appropriate, on initial recognition. Transaction 
costs directly attributable to the acquisition of financial assets or financial liabilities at fair value through profit or loss are recognised 
immediately in the Income Statement.

Financial assets

All recognised financial assets are subsequently measured in their entirety at either amortised cost or fair value, depending on the 
classification of the financial assets.

(a)  Classification of financial assets

Financial assets that meet the following conditions are subsequently measured at amortised cost (see (i) below):

•  the financial asset is held within a business model whose objective is to hold financial assets in order to collect contractual cash flows; 

and

•  the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 

on the principal amount outstanding.

Financial assets that meet the following conditions are subsequently measured at fair value through other comprehensive income 
(‘FVTOCI’) (see (ii) & (iii) below):

•  the financial asset is held within a business model whose objective is achieved by both collecting contractual cash flows and selling 

the financial assets; and

•  the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest 

on the principal amount outstanding.

All other financial assets are subsequently measured at fair value through profit and loss (’FVTPL’) (see (iv) below). However, the Group 
may make the following irrevocable election/designation at initial recognition of a financial asset:

•  to present subsequent changes in fair value of an equity investment in other comprehensive income if certain criteria are met (see (iii) 

below); and

•  to designate a debt investment that meets the amortised cost or FVTOCI criteria as measured at FVTPL if doing so eliminates  

or significantly reduces an accounting mismatch (see (iv) below).

(i)  Financial assets at amortised cost

The amortised cost of a financial asset is the amount at which the financial asset is measured at initial recognition minus the principal 
repayments and the cumulative amortisation using the effective interest method of any difference between that initial amount and the 
maturity amount, adjusted for any loss allowance.

(ii)  Debt instruments classified as at FVTOCI

Redeemable loan notes held by the Group are classified as FVTOCI. Fair value is determined in the manner described in note 3s.  
The redeemable loan notes are initially measured at fair value plus transaction costs. Subsequently changes in the carrying amount  
of the redeemable loan notes as a result of both foreign exchange gains and losses and impairment gains or losses are recognised  
in the Income Statement. The amounts that are recognised in the Income Statement are the same as the amounts that would have 
been recognised in the Income Statement if the redeemable loan notes had been measured at amortised cost. All other changes in the 
carrying amount of these redeemable loan notes are recognised in other comprehensive income and accumulated under the heading  
of revaluation reserve. When these redeemable loan notes are derecognised the cumulative gains or losses previously recognised  
in other comprehensive income are reclassified to the Income Statement.

(iii)  Equity instruments designated as at FVTOCI

On initial recognition, the Group may make an irrevocable election (on an instrument-by- instrument basis) to designate investments  
in equity instruments as FVTOCI.

Investments in equity instruments at FVTOCI are initially measured at fair value plus transaction costs. Subsequently, they are measured 
at fair value with gains and losses arising from changes in fair value recognised in other comprehensive income and accumulated in the 
revaluation reserve. The cumulative gains and losses are not reclassified to the Income Statement on disposal of the equity investments, 
instead, they are transferred to retained earnings.

The Group has designated all investments in equity instruments that are not held-for-trading as at FVTOCI.

Dividends on these investments in equity instruments are recognised in the Income Statement when the Group’s right to receive the 
dividends is established in accordance with the Group’s revenue policy (see note 3i), unless the dividends clearly represent a recovery 
of part of the cost of the investment. Dividends are included in the ‘Finance income’ line item in the Income Statement.

(iv)  Financial assets at FVTPL

Financial assets that do not meet the criteria for being measured at amortised cost or FVTOCI (see (i) to (iii) above) are measured at FVTPL.

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The Group holds all held-for-trading equity instruments at FVTPL, unless the Group designates an equity investment that is neither 
held-for-trading nor a contingent consideration arising from a business combination as at FVTOCI on initial recognition (see (iii) above).

Financial assets at FVTPL are measured at fair value at the end of each reporting period, with any fair value gains or losses recognised 
in the Income Statement. The net gain or loss recognised in the Income Statement includes any dividend or interest earned on the 
financial asset and is included in the ‘other gains and losses’ line item. Fair value is determined in the manner described in note 3s.

(b) 

Impairment of financial assets

Expected credit losses are recognised for trade debtors, other financial assets held at amortised cost and financial assets measured  
at FVTOCI. At initial recognition, an allowance is made for expected lifetime credit losses using the simplified single loss-rate approach. 
The expected credit loss is determined to be the difference between all contractual cash flows that are due to the Group and all the 
cash flows that the Group expects to receive, adjusted for the value of any collateral held. Consideration is also given to the Group’s 
historical credit loss experience, adjusted as necessary to reflect current and future economic conditions, for the relevant financial asset.

The expected credit loss allowance is adjusted as necessary at each balance sheet date to reflect changes in circumstances such  
as default events that provide objective evidence of impairment. The Group determines financial assets are in default when a payment  
is 90 days past due. An assessment of whether credit risk has increased significantly since initial recognition is not required under the 
simplified approach.

Trade debtors are normally written off, either partially or in full, against the related allowance when there is no realistic prospect  
of recovery, and the amount of the loss has been determined following the disposal of any collateral held. Subsequent recoveries  
of amounts previously written off decrease the amount of impairment losses recorded in the Income Statement.

(c)   Derecognition of financial assets

The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset are received, or when  
it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another party.

On derecognition of a financial asset measured at amortised cost, any difference between the carrying amount of the asset and the sum 
of the consideration received is recognised in the Income Statement.

On derecognition of an investment in a debt instrument classified as at FVTOCI, the cumulative gain or loss previously accumulated  
in the associated revaluation reserve is reclassified to the Income Statement.

On derecognition of an investment in an equity instrument which the Group has elected on initial recognition to measure at FVTOCI,  
the cumulative gain or loss previously accumulated in the revaluation reserve is not reclassified to the Income Statement but is 
transferred to retained earnings.

On derecognition of a financial asset measured at FVTPL the difference between the asset’s carrying amount and the sum of the 
consideration received is recognised in the Income Statement.

Typically, the Group holds financial assets in business models where the value of the financial assets is recovered by collecting 
contractual cash flows and/or selling the instrument. Hence these financial assets are derecognised once all the contractual cash flows 
have been received or the financial asset has been sold or transferred.

Financial liabilities and equity

(a)  Classification

Financial liabilities and equity are classified according to the substance of the contractual arrangements entered into.

(b)  Equity instruments

Equity instruments issued by the Company are recorded at the proceeds received, net of direct issue costs. No gain or loss  
is recognised in the Income Statement on the purchase, sale, issue or cancellation of the Company’s own equity instruments.

(c)  Financial liabilities

Financial liabilities are subsequently measured as either financial liabilities ‘at FVTPL’ or ‘amortised cost’. The Group holds all financial 
liabilities at amortised cost and at FVTPL.

Financial liabilities subsequently measured at amortised cost

Financial liabilities that are not contingent consideration of an acquirer in a business combination, held-for-trading, or designated  
as at FVTPL, are subsequently measured at amortised cost using the effective interest method.

Financial liabilities subsequently measured at FVTPL

Contingent consideration, resulting from business combinations, is valued at fair value at the acquisition date as part of the business 
combination. When the contingent consideration meets the definition of a financial liability, it is subsequently remeasured to fair value at 
each reporting date. The determination of the fair value is based on discounted cash flows. The key assumptions take into consideration 
the probability of meeting each performance target and the discount factor (see note 35 Business combinations for further information).

(d)  Derecognition of financial liabilities

The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or they expire.  
The difference between the carrying amount of the financial liability derecognised and the consideration paid and payable, including any 
non-cash assets transferred or liabilities assumed, is recognised in the Income Statement.

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3.  Significant accounting policies continued

t. 

Derivative financial instruments (derivatives) and hedging activities

Derivatives are contracts or agreements whose value is derived from one or more underlying indices or asset values inherent in the 
contract or agreement, which require no or little initial net investment and are settled at a future date. Derivatives are occasionally held 
for risk management purposes.

Derivatives are initially recognised at fair value on the date a derivative contract is entered into, and they are subsequently remeasured 
to their fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the 
derivative is designated as a hedging instrument and, if so, the nature of the item being hedged. The Group applies hedge accounting  
in accordance with IAS 39 and designates certain derivatives as either:

•  hedges of the fair value of recognised assets or liabilities or a firm commitment (fair value hedges); or
•  hedges of a particular risk associated with the cash flows of recognised assets and liabilities and highly probable forecast transactions 

(cash flow hedges); or

•  hedges of a net investment in a foreign operation (net investment hedges).

The Group designates derivatives in respect of foreign currency risk as cash flow hedges.

At inception of the hedge relationship, the Group documents the economic relationship between hedging instruments and hedged 
items, including whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows  
of hedged items. The Group documents its risk management objective and strategy for undertaking its hedge transactions.

Movements in the hedging reserve in equity are detailed in note 29.

Cash flow hedges

The effective portion of changes in the fair value of foreign currency forward contracts that are designated and qualify as cash flow 
hedges is recognised in other comprehensive income. The gain or loss relating to the ineffective portion is recognised immediately  
in profit or loss, and is included in the ‘other gains and losses’ line item.

Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit or loss in the periods 
when the hedged item is recognised in profit or loss, in the same line of the Income Statement as the recognised hedged item.

Hedge accounting is discontinued when the Group revokes the hedging relationship, the hedging instrument expires or is sold, 
terminated, or exercised, or no longer qualifies for hedge accounting. Any gain or loss recognised in other comprehensive income  
at that time is accumulated in equity and is recognised when the forecast transaction is ultimately recognised in profit or loss.  
When a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately in profit  
or loss.

u. 

Shares to be issued including premium

Shares to be issued represent the Company’s best estimate of the amount of ordinary shares in the Company, which are likely  
to be issued following business combinations or the acquisition of client relationships which involve deferred payments in the 
Company’s shares. The sum payable which will be converted into shares of equivalent value is discounted to present value using  
a pre-tax discount rate that reflects current market assessments of the time value of money and is revised annually in the light of actual 
results. The resulting interest charge from the unwind of the discount is included within finance costs. Where shares are due to be 
issued within a year the sum is included in current liabilities.

v.  Netting of balances

Amounts due to and from counterparties due to settle on balance are shown net where there is a currently enforceable legal right to set 
off the recognised amounts and an operational intention to settle net. Amounts due to and from counterparties due to settle against 
delivery of stock are shown gross.

w.  Post-retirement benefits

Costs

Payments to defined contribution retirement benefit schemes are charged as an expense when employees have rendered services 
entitling them to the contributions.

For defined benefit retirement benefit schemes, the cost of providing benefits is determined using the Projected Unit Method,  
with actuarial valuations being carried out at each balance sheet date. Remeasurements comprising actuarial gains and losses and the 
return on scheme assets (excluding interest) are recognised immediately on the Balance Sheet with a charge or credit to the Statement 
of Other Comprehensive Income in the period in which they occur. Remeasurement recorded in the Statement of Other Comprehensive 
Income is not recycled.

Net interest is calculated by applying a discount rate to the net defined benefit liability or asset and net interest expense or income  
is recognised within finance costs (see note 9).

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Defined benefit pension scheme asset/liability

The defined benefit pension scheme asset/liability recognised on the Balance Sheet represents the present value of the defined benefit 
pension scheme obligation, and as reduced by the fair value of scheme assets. Any asset resulting from this calculation is limited  
to past service cost, plus the present value of available refunds and reductions in future contributions to the Scheme.

Any asset recognised is only recognised to the extent that the Group is able, without condition or restriction placed on it by the trustees, 
to run the Scheme; until the last member dies, without benefits being augmented; wind up the Scheme at that point; and reclaim any 
remaining monies.

x. 

Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event; it is probable that 
the Group will be required to settle that obligation; and a reliable estimate can be made of the amount of the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the balance 
sheet date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash 
flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows (where the effect of the time 
value of money is material).

Where some or all of the economic benefits required to settle a provision are expected to be recovered from a third party,  
a receivable is recognised as an asset if it is virtually certain that the reimbursement will be received and the amount receivable  
can be measured reliably.

Onerous contracts

Present obligations arising under onerous contracts are recognised and measured as provisions. An onerous contract is considered  
to exist where the Group has a contract under which the unavoidable costs of meeting the obligations under the contract exceed the 
economic benefits expected to be received under it.

y. 

Employee share ownership trusts

Brewin Dolphin Limited is the sponsoring employer of the Brewin Dolphin Share Incentive Plan Trust and the Brewin Dolphin Holdings 
PLC Employee Share Ownership Trust. The assets and liabilities of the trusts are recognised as those of Brewin Dolphin Holdings PLC 
and obligations of the trusts are regarded as obligations of Brewin Dolphin Holdings PLC. Shares of Brewin Dolphin Holdings PLC held 
by the trusts are treated as own shares held and shown as a deduction in equity.

4.  Critical accounting judgements and key sources of estimation uncertainty

In the application of the Group’s accounting policies, which are described in note 3, the Directors are required to make judgements, 
estimates and assumptions about the carrying amounts of the assets and liabilities that are not readily apparent from other sources.  
The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. 
Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the 
year in which the estimate is revised if the revision affects only that year, or in the year of the revision and future years if the revision 
affects both current and future years.

a. 

i. 

Critical judgements in applying the Group’s accounting policies

Leases – determining the lease term

The Group determines the lease term as the non-cancellable term of the lease, together with any periods covered by an option  
to extend or terminate the lease. In making this judgement, the Group evaluates whether it is reasonably certain to exercise the option 
to renew or break the lease term.

That is, it considers all relevant factors that create an economic incentive for it to exercise the renewal and the circumstances and facts 
for each lease including past experience to determine the likely lease term and whether the break option is likely to be exercised.  
This includes an assessment on the length of time remaining before the option is exercisable, current trading conditions and future 
trading forecasts on the ongoing profitability of the business.

After the lease commencement date, the Group reassesses the lease term if there is a significant event or change in circumstances that 
is within its control and affects its ability to exercise (or not to exercise) the option to renew (for example, a change in business strategy).

As at 30 September 2020, it has been assumed that all leases will be until the end of the lease term for the Group.

b.  Key sources of estimation uncertainty

i. 

Acquisitions

As part of any business combination the Group recognises all assets acquired and liabilities assumed at their acquisition date fair 
values, including any separately identifiable intangible assets such as the client relationship intangibles recognised as part of the BDCIIL 
acquisition (as set out in note 35).

The value attributed to the client relationships affects the amount of goodwill recognised. This value together with the assessment  
of useful economic lives, which is based both on past experience and future expectations, determines the future amortisation charges. 
Further, the value determined for the client relationships asset impacts the deferred tax liability recognised by the Group.

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4.  Critical accounting judgements and key sources of estimation uncertainty continued

The valuation gives rise to estimation uncertainty. Certain assumptions regarding the amount, timing and discounting of future cash 
flows have been adopted in order to determine these fair values. The Group has recognised £32.1m of separately identifiable client 
relationship intangible assets and goodwill of £2.0m; see notes 13 and 35 for further information.

The table below sets out the approximate impact on the value recognised for both goodwill and client relationships intangibles  
of an increase or decrease of 20% in the:

i.  expected cash flows, applied equally over the cash flows in each period; and
ii. the discount rate.

Expected cash flows:
20% decrease
20% increase

Expected discount rate:

20% decrease
20% increase

Goodwill 
£’000

2,661 
(2,661) 

(2,186) 
1,979 

Client 
relationships 
£’000

(3,041)
3,041

2,498
(2,261)

ii. 

Impairment of goodwill, client relationships and brand

Impairment exists when the carrying value of an asset or cash-generating unit (‘CGU’) exceeds its recoverable amount. The recoverable 
amount is the higher of its fair value less costs to dispose (‘FVLCTD’) and its value in use (‘VIU’).

For the purposes of impairment testing, the Group has historically valued the recoverable amount of goodwill, client relationships and 
brand at the FVLCTD. The calculation of the FVLCTD is based on the valuation of the funds, which make up the relevant CGU where 
appropriate. A percentage is applied to the funds to determine the fair value. These percentages have been based on recent public 
transactions and adjusted to allow for the current economic uncertainty and volatility due to the COVID-19 pandemic.

However, recognising the challenge of estimating a reliable FVLCTD in the current uncertain economic environment due to  
greater volatility, the Group has also prepared VIU calculations.

For the VIU calculations, the recoverable amount is sensitive to assumptions applied to future cash flows and the discount rate.  
A sensitivity analysis is disclosed in note 13. 

iii.  Amortisation of client relationships

The useful economic life over which client relationships are amortised is determined by the expected duration of the client relationships 
which are determined with reference to past experience of account closures, in particular the average life of those relationships,  
and future expectations. During the year, client relationships were amortised over periods ranging from 5 to 15 years.

The amortisation for the year was £10,933,000 (2019: £6,789,000). A reduction in the average amortisation period by one year would 
increase the amortisation expense for the year by £1,862,000 (2019: £1,218,000).

iv.  Leases – determination of the appropriate rate to discount the lease payments

The Group uses its incremental borrowing rate as the discount rate for determining its lease liabilities at the lease commencement date 
since the rate implicit in the lease cannot be readily determined. The calculation of the incremental borrowing rate involves estimation 
and has been obtained from the Group’s bank to determine the rate on a lease-by-lease basis that the Group would have to pay to 
borrow money to purchase the type of assets being leased. Rates applied are dependent on the entity leasing the asset and the 
following factors have been considered:

•  Lease term;
•  Credit risk of the entity; and
•  Level of indebtedness of the entity.

The impact of an increase in the incremental borrowing rates used for calculating the discount rate in determining the lease liabilities  
for all entities on transition to IFRS 16 ‘Leases’ as at 1 October 2019 is set out below.

Estimate
Incremental  
borrowing rate

Change 
in estimate

1 percentage  
point increase

Impact on 
ROU assets
Reduce by  

£3.2m

Impact on 
lease liabilities
Reduce by  

£2.3m

Impact on opening 
retained reserves
Debit to retained reserves 
increase by £0.9m

v.  Defined benefit pension scheme

The calculation of the present value of the defined benefit pension scheme is determined by using actuarial valuations. Management 
makes key assumptions in determining the inputs into the actuarial valuations, which may differ from actual experience in the future. 
These assumptions are governed by IAS 19 Employee Benefits, and include the determination of the discount rate, life expectancies, 
inflation rates and future salary increases. Due to the complexities in the valuation, the defined benefit pension scheme obligation is 
highly sensitive to changes in these assumptions. The detailed assumptions, including a sensitivity analysis, are set out in note 18.

The defined benefit pension scheme has a surplus of £20,324,000 (2019: £17,373,000). See note 18 page 150 ‘Defined benefit 
pension scheme asset recognition basis’ for further detail.

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vi.  Share-based payments – Long Term Incentive Plan (‘LTIP’)

Awards are granted under the LTIP. The scheme includes performance-based vesting conditions, which impact the amount of benefit 
paid, such as

•  Average annual net inflows in discretionary funds; and
•  Growth in adjusted diluted EPS over the performance period.

Assumptions are made on the likelihood of meeting certain average and stretch targets over the remaining service periods in 
determining the expense in the year. The Directors consider that the LTIP is qualitatively material therefore this is highlighted as a key 
source of estimation uncertainty. The charge for the year was £747,000 (2019: £415,000).

If all of the performance conditions were assumed to be met, the charge for the year would increase by £3,105,000 (2019: £1,576,000); 
an increase of 10% in the vesting assumptions would increase the charge for the year by £443,000 (2019: £248,000).

Further information on the scheme is disclosed in note 31.

5. 

Income

Group

The following table presents revenue disaggregated by service and timing of revenue recognition:

Discretionary investment management fee income
Discretionary investment management commission income
Financial planning income
Execution only fee income
Execution only commission income1
Advisory investment management fee income
Advisory investment management commission income1
BPS2 investment management fee income
Expert witness report service1
Revenue
Other operating income
Income

1.  Services transferred at a point in time.
2.  Brewin Portfolio Service.

Services transferred at a point in time
Services transferred over time
Revenue

Contract balances

2020 
£’000
237,617
70,033
33,079
4,611
6,684
3,633
1,066
1,335
1,106
359,164
2,283
361,447

2019 
£’000
231,711
62,569
27,546
4,105
6,185
2,093
378
1,186
528
336,301
2,808
339,109

2020 
£’000
8,856
350,308
359,164

2019 
£’000
7,091
329,210
336,301

The Group does not have contract assets as it does not enter into contracts where revenue is conditional on the fulfilment  
of a contingent event.

Contract liabilities

Contract liabilities relate to the advance consideration received from customers for services still to be delivered. The Group 
derecognises contract liabilities (and recognises revenue) when it transfers services and satisfies its performance obligations  
(see note 22).

Unsatisfied performance obligations

The Group does not have material unsatisfied (or partially unsatisfied) performance obligations at the reporting date, as the majority  
of the Group’s performance obligations are satisfied equally over time.

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6.  Segmental information

Group

The Group provides a wide range of wealth management services in the United Kingdom (‘UK’), Channel Islands (‘CI’) and the Republic 
of Ireland (‘ROI’). The Group’s Executive Committee has been determined to be the chief operating decision maker for the purposes  
of making decisions regarding the allocation of resources and assessing the performance of the identified segments.

For management reporting purposes the Group currently has a single operating segment: the Wealth Management business. This forms 
the reportable segment of the Group for the period and consequently, the Group’s Consolidated Income Statement and Consolidated 
Balance Sheet (these are set out on pages 115 and 117) are monitored by the Group’s Executive Committee. The accounting policies 
of the operating segment are the same as those of the Group. All segmental income relates to external clients.

Following the acquisition of BDCIIL on 31 October 2019 (see note 35 for further details), the existing Irish business of the Group 
expanded substantially and as a result the Irish business as a proportion of the Group is now larger, consequently geographical 
disclosures are set out below.

Geographical information

For the year ended 30 September 2020

Segmental income statement

Revenue
Staff costs
Other operating costs

Amortisation of intangible assets – client relationships and brand
Acquisition costs
Onerous contracts
Incentivisation awards
Operating profit/(loss)
Finance income and costs
Profit/(loss) before tax
Tax
Profit/(loss) after tax

Segmental balance sheet

Net assets
Total assets
Total liabilities

UK & CI 
business 
£’000
 338,098 
 (189,189)
 (74,134)
 74,775 
 (8,084)
 – 
(250)
(258)
 66,183 
 (1,582)
 64,601 
 (14,453)
 50,148 

UK & CI 
business 
£’000
 284,386 
 612,866 
 328,480 

ROI 
business 
£’000
 23,349 
 (10,296)
 (7,922)
5,131 
 (2,988)
 (3,600)
 – 
(934)
 (2,391)
(138)
 (2,529)
 336 
 (2,193)

ROI 
business 
£’000
 50,650 
 59,832 
9,182 

Group 
£’000
 361,447 
 (199,485)
 (82,056)
 79,906 
 (11,072)
 (3,600)
(250)
 (1,192)
 63,792 
 (1,720)
 62,072 
 (14,117)
 47,955 

Group 
£’000
 335,036 
 672,698 
 337,662 

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7. 

Staff costs

Group

The average monthly number of employees (including Executive Directors) by category was:
Client facing
Business support

The aggregate remuneration (including Executive Directors) comprised:
Wages and salaries
Social security costs
Share-based payments
Apprenticeship levy
Termination benefits – redundancy costs
Defined contribution pension scheme and death in service contributions

Company

The Company does not have any employees (2019: none).

8.  Profit for the year

Group

Profit for the year has been arrived at after charging:

Depreciation of property, plant and equipment (see note 14)
Depreciation of right of use assets (see note 15)
Amortisation of intangible assets – client relationships (see note 13)
Amortisation of intangible assets – brand (see note 13)
Amortisation of intangible assets – software (see note 13)
Allowance for credit impaired assets for trade receivables (see note 19)
Expected credit loss allowance on trade debtors and accrued income (see note 19)
Staff costs (see note 7)
Auditor’s remuneration (see analysis below)

Analysis of auditor’s remuneration:

Audit services
Fees payable to the Company’s auditor for the audit of the Company’s annual accounts

Fees payable to the Company’s auditor for the audit of its subsidiaries

Assurance services
Regulatory assurance work payable to the Company’s auditor
Interim review
Other assurance services

Other non-audit services
AAF 01/06 – controls assurance report

Total auditor’s remuneration

2020 
No.

1,229
882
2,111

2020 
£’000

155,715
19,264
9,779
803
601
13,323
199,485

2019 
No.

1,113
808
1,921

2019 
£’000

146,966
17,406
7,769
660
759
11,336
184,896

2020 
£’000
3,114
6,250
10,933
139
417
93
1
199,485
1,009

2019 
£’000
2,823
–
6,789
69
1,105
6
8
184,896
850

2020 
£’000

2019 
£’000

94

466
560

182
79
55
316

133
133
1,009

81

397
478

177
56
28
261

111
111
850

Fees of £76,000 and £55,000 were paid to Ernst & Young in respect of the audit of fellow subsidiaries and regulatory assurance  
work respectively. 

Details of the Group’s policy on the use of the auditor for non-audit services are set out in the Audit Committee Report on page 78.

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Notes to the Financial Statements continued

9.  Finance income and finance costs

Group

Finance income
Interest income on defined benefit pension scheme (see note 18)
Interest on lease receivables
Interest on bank deposits

Finance costs
Unwind of discounts on provisions (see note 24)
Unwind of discounts on shares to be issued
Interest expense on lease liabilities1
Interest on bank overdrafts

1.  Following the adoption of IFRS 16 ‘Leases’ interest on lease liabilities is presented in finance costs.

10.  Income tax expense

Group

Current tax
United Kingdom:

Charge for the year
Adjustments in respect of prior years

Overseas:

Charge for the year
Adjustments in respect of prior years

Total current tax

Deferred tax 
United Kingdom:

Charge for the year
Adjustments in respect of prior years

Overseas:

Charge for the year
Adjustments in respect of prior years

Total deferred tax (see note 26)

Tax charged to the Income Statement 

Finance Act 2020 maintained the UK statutory rate at 19% for years commencing 1 April 2020 and 1 April 2021.

Taxation for other jurisdictions is calculated at the relevant prevailing rates in the respective jurisdictions.

2020 
£’000

324 
92 
491 
907 

210 
70 
2,327 
20 
2,627 

2019 
£’000

294 
 – 
1,414 
1,708 

130 
10 
 – 
6 
146 

2020 
£’000

2019 
£’000

10,623 
 (1,174)

 67 
 (70)
9,446 

4,048 
 889 

 (266)
 –
4,671 

13,133 
 (151)

 275 
1 
13,258 

1,279 
 (80)

 – 
 – 
1,199 

14,117 

14,457 

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The charge for the year can be reconciled to the profit per the Income Statement as follows:

Profit before tax
Tax at the UK corporation tax rate of 19% (2019: 19%)
Tax effect of:

Expenses that are not deductible in determining taxable profit
Leasehold property
Share-based payments
Over provision for tax in previous years
Lower rates in subsidiaries
Impact of deferred tax rate change

Tax expense for the year
Effective tax rate for the year

2020 
£’000
62,072
11,794 

1,275 
 163 
 1,098 
 (408)
 142 
 53 
14,117 
22.7%

2019 
£’000
62,524
11,880

2,687
46
285
(230)
(147)
(64)
14,457
23.1%

Expenses that are not deductible in determining taxable profit include amortisation of client relationships and brand, acquisition costs, 
hospitality costs and professional fees that are capital in nature.

There are no material uncertainties within the calculation of corporation tax. The tax provisions are based on tax legislations in the 
relevant jurisdictions and have not required any judgements or material estimates.

11.  Dividends

Group and Company

Amounts recognised as distributions to equity shareholders in the year: 

2019/18 Final dividend paid 12 February 2020, 12.0p per share (2019: 12.0p per share)
2020/19 Interim dividend paid 12 June 2020, 4.4p per share (2019: 4.4p per share)

2020 
£’000

2019 
£’000

 35,401 
 12,992 
 48,393 

33,009
12,977
45,986

Proposed final dividend for the year ended 30 September 2020 of 9.9p (2019: 12.0p) per share based  
on shares in issue at 19 November 2020 (2019: 22 November 2019)

29,242

35,417

The proposed final dividend for the year ended 30 September 2020 of 9.9p per share is subject to approval by shareholders at the 
Annual General Meeting and has not been included as a liability in these financial statements.

Under an arrangement dated 1 April 2011, Computershare Trustees (Jersey) Limited (the ‘Trustee’), holds 7,864,976 Ordinary Shares 
representing 2.6% of the Company’s called up share capital in relation to employee share plans, has agreed to waive all dividends due 
to the Trustee.

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Notes to the Financial Statements continued

12.  Earnings per share

Group

The calculation of the basic and diluted earnings per share is based on the following data:

Number of shares
Basic
Weighted average number of shares in issue in the year
Diluted
Effect of weighted average number of options outstanding for the year
Diluted weighted average number of options and shares for the year
Adjusted1 diluted
Effect of full dilution of employee share options which are contingently issuable or have future  
attributable service costs
Adjusted1 diluted weighted average number of options and shares for the year

Earnings attributable to ordinary shareholders
Profit for the purpose of basic and diluted earnings per share
Onerous contracts
Amortisation of intangible assets – client relationships and brand
Defined benefit pension scheme past service costs
Acquisition costs
Incentivisation awards
Other gains and losses

less tax effect of above

Adjusted profit for the purpose of basic and diluted earnings per share

Earnings per share
Basic
Diluted

Adjusted2 earnings per share
Basic
Adjusted1 diluted

2020 
’000

2019 
’000

295,012 

282,718

6,110 
301,122 

6,630
289,348

3,664 
304,786 

3,344
292,692 

£’000

£’000

47,955
250
11,072
–
3,600
1,192
–
(1,918)
62,151

48,067
996
6,858
1,909
2,337
340
(1)
(510)
59,996

16.3p 
15.9p 

17.0p 
16.6p 

21.1p 
20.4p 

21.2p 
20.5p 

1.  The dilutive shares used for this measure differ from that used for statutory dilutive earnings per share; the future value of service costs attributable to employee 
share options is ignored and contingently issuable shares for Long Term Incentive Plan (‘LTIP’) options are assumed to fully vest. The Directors have selected  
this measure as it represents the underlying effective dilution by offsetting the impact to the calculation of basic shares of the purchase of shares by the Employee 
Share Ownership Trust (‘ESOT’) to satisfy options.

2.  Excluding onerous contracts costs, amortisation of client relationships and brand, acquisition costs, incentivisation awards, defined benefit pension scheme past 

service costs and other gains and losses.

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13.  Intangible assets

Group

Cost
At 30 September 2018

Additions 
Exchange differences
At 30 September 2019

Additions 
Exchange differences
At 30 September 2020

Accumulated amortisation and impairment losses
At 30 September 2018

Amortisation charge for the year
Exchange differences
At 30 September 2019

Amortisation charge for the year
Exchange differences
At 30 September 2020

Net book value
At 30 September 2020
At 30 September 2019
At 30 September 2018

Goodwill  
£’000

Client 
relationships 
£’000

48,637 
 4,096 
– 
52,733 
 2,064 
106 
54,903 

– 
– 
– 
– 
– 
– 
– 

133,941 
22,716 
(1)
156,656 
32,067 
 1,670 
190,393 

99,378 
 6,789 
(1)
106,166 
10,933 
104 
117,203 

Brand 
£’000

– 
 1,388 
– 
 1,388 
– 
– 
 1,388 

– 
69 
– 
69 
139 
– 
208 

Software  
costs 
£’000

19,193 
11,290 
– 
30,483 
33,157 
– 
63,640 

16,674 
 1,105 
– 
17,779 
417 
– 
18,196 

Total 
£’000

201,771 
39,490 
(1)
241,260 
67,288 
 1,776 
310,324 

116,052 
 7,963 
(1)
124,014 
11,489 
104 
135,607 

54,903 
52,733 
48,637 

73,190 
50,490 
34,563 

 1,180 
 1,319 
– 

45,444 
12,704 
 2,519 

174,717 
117,246 
85,719 

Client relationship additions are made up as follows:

Cash paid for client relationships acquired in current year
Fair value adjustment
Cash paid for client relationships acquired in prior years
Deferred and contingent consideration in the form of cash for client relationships acquired  
in the current year
Contingent consideration in the form of shares to be issued1 for client relationships acquired  
in the current year
Total additions

2020 
£’000
32,029
38
–

2019 
£’000
11,944
–
11

–

7,103

–
32,067

3,658
22,716

1.  Being the fair value of shares to be issued excluding the unwinding of discounting applied in the period, with this recognised as finance costs in the  

Income Statement, see note 9.

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13.  Intangible assets continued

Goodwill impairment testing

The tables below show the goodwill allocated to groups of cash-generating units (‘CGUs’) and the significant client relationship assets:

Midland Branch 1
Midland Branch 2
Northern Branch 1
South East Branch 1
BD Ireland
Other branches

 Carrying amount at 30 September 2020

Brewin Dolphin Wealth Management Limited1
Brewin Dolphin Capital and Investments (Ireland) Limited2
BD Ireland
South East investment management team3
Bath branch4
Other investment management teams5
 Carrying amount at 30 September 2020

Groups  
of CGUs 
No.
1
1
1
1
1
17
22

Goodwill 
£’000 
5,149
5,284
6,432
12,800
2,170
23,068
54,903

Intangible 
assets – client 
relationships 
£’000
9,414
30,645
40,059
13,154
16,645
3,332
73,190

1.  Amortisation period remaining 5 years 10 months.
2.  Amortisation period remaining 9 years 1 month. 
3.  Amortisation period remaining 3 years 7 months. 
4.  Amortisation period remaining 8 years 10 months.
5.  None of the constituent parts of the goodwill or client relationships relating to the other investment management teams is individually significant in comparison  

to the total value of goodwill or client relationships respectively.

In accordance with IFRS, the Group performs impairment testing for goodwill on an annual basis, at 30 September, or more frequently 
when there are impairment indicators. Client relationships and brand intangible assets are reviewed for indicators of impairment at each 
reporting date.

The impairment review considered the COVID-19 pandemic as a potential indicator of impairment, consequently, the Group carried out 
an exercise as set out in note 3bi. The key sources of estimation uncertainty in relation to the impairment of goodwill, client relationships 
and brand are set out in note 4bii.

Goodwill impairment tests are performed for groups of CGUs at the branch level. Client relationships and brand impairment testing  
is performed for each relevant CGU where there are indicators of impairment. 

To determine whether an asset is impaired, the recoverable amount of the CGU is compared to its carrying amount. The recoverable 
amount is the higher of the fair value less costs to dispose (‘FVLCTD’) and the value in use (‘VIU’).

The estimated FVLCTD for CGUs were based on a percentage of funds, where appropriate. The percentages applied are inherently 
judgemental and were adjusted to reflect the downturn as a result of the COVID-19 pandemic. The estimated FVLCTD for CGUs are 
therefore a level 3 measurement based on inputs which are unobservable to market participants.

The VIU for the CGUs were derived from a discounted cash flow calculation based on the Group’s Medium-Term Plan which reflects 
recently observable trends, management expectations and expected future events, covering a five-year period. Cash flows beyond the 
five-year period were extrapolated using long-term growth rates as estimated for all the CGUs.

Following our assessment, it was determined that none of the assets held by the Group were impaired.

The principal assumptions underlying the best estimated cash flow forecasts were as follows:

•  Forecast cash flows and growth rates 

Estimated future cash inflows were based on the Group’s Medium-Term Plan which took into consideration the impact of COVID-19. 
Overall, it was assumed that fund flows would improve after 12 months and a growth rate reflecting the expected investment 
performance per annum was used as the basis to determine likely revenue to be generated from the assets and took into 
consideration the nature of the CGU. The estimated cash outflows allowed for inflation.

•  Terminal value 

A terminal value calculation was used to estimate the cash flows after year five using the long-term growth rate of the  
UK economy of 2%.

•  Discount rates 

An adjusted discount rate of 8%-9.5% was applied to each CGU’s cash flows, this equates to the Group’s estimated weighted 
average cost of capital (‘WACC’).

All of the CGUs within the Group have headroom, where the value in use calculation is in excess of the carrying value.

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Sensitivity analysis of the key assumptions

The value in use calculations are sensitive to the forecast assumptions applied to future cash flows and the discount rate applied.  
The client relationships intangible asset that was recognised on the acquisition of Epoch was the most sensitive to the revenue growth 
and discount rate assumptions used in the value in use calculations.

The value in use for the Bath CGU, calculated using a discount rate of 8%, would have to decrease by £5.5 million, for its recoverable 
amount to be equal to the carrying amount. 

The following analysis sets out the sensitivity and impact of changes in assumptions to the Bath CGU:

As at 30 September 2020

Change in assumption
Decrease in forecast operating cash inflows by a further 5%
Increase in discount rate by 1.5 percentage points

14.  Property, plant and equipment

Group

Cost
At 30 September 2018

Additions
Exchange differences
Disposals

At 30 September 2019

Effect of change in accounting policy for initial application of IFRS 16  
(see note 37)
At 1 October 2019 

Additions
Exchange differences
Disposals

At 30 September 2020

Accumulated depreciation and impairment losses
At 30 September 2018
Charge for the year
Exchange differences
Eliminated on disposal

At 30 September 2019

Effect of change in accounting policy for initial application of IFRS 16  
(see note 37)
At 1 October 2019 

Charge for the year
Exchange differences
Eliminated on disposal
At 30 September 2020

Net book value
At 30 September 2020
At 30 September 2019
At 30 September 2018

Decrease in the 
value in use of CGU 
£’m
3.6
5.2

Leasehold 
improvements 
£’000

Office 
equipment 
£’000

Computer 
equipment 
£’000

11,905 
 325 
 (3)
 – 
12,227 

 – 
12,227 
 483 
13 
 (115)
12,608 

11,395 
 231 
 (1)
 – 
11,625 

 – 
11,625 
 293 
6 
 (115)
11,809 

34,939 
1,066 
 – 
 – 
36,005 

 – 
36,005 
 701 
 – 
 (392)
36,314 

31,225 
1,428 
 – 
 – 
32,653 

 – 
32,653 
1,621 
 – 
 (392)
33,882 

Total 
£’000

62,131 
5,377 
 (6)
 (23)
67,479 

 (992)
66,487 
2,379 
24 
 (958)
67,932 

54,021 
2,823 
 (1)
 (23)
56,820 

 (775)
56,045 
3,114 
8 
 (958)
58,209 

 799 
 602 
 510 

2,432 
3,352 
3,714 

9,723 
10,659 
8,110 

 15,287 
 3,986 
(3)
(23)
 19,247 

(992)
 18,255 
 1,195 
11 
(451)
 19,010 

 11,401 
 1,164 
– 
(23)
 12,542 

(775)
 11,767 
 1,200 
 2 
(451)
 12,518 

 6,492 
 6,705 
 3,886 

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Brewin Dolphin

145

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Notes to the Financial Statements continued

15.  Leases

Group

With the exception of short-term leases and leases of low value underlying assets, each lease is reflected on the Consolidated Balance 
Sheet as a ROU asset and a lease liability.

The Group’s ROU assets are in respect of leases for the offices it occupies. The leases generally have a term ranging from 5 to  
15 years. There were four new leases in the year, one of the new leases replaced an expired lease. The leases require the Group  
to keep the properties in a good state of repair and to return the offices in their original condition at the end of the lease. The average 
lease term is 6.3 years.

Right of use assets

Cost
At 1 October 2019
Additions
Transfer to finance lease receivable
At 30 September 2020

Accumulated depreciation and impairment losses
At 1 October 2019
Charge for the year
At 30 September 2020

Net book value
At 30 September 2020
At 1 October 2019

Amounts recognised in the Income Statement

Depreciation expense on ROU assets
Interest expense on lease liabilities
Expenses relating to short-term leases
Expenses relating to low value assets
Income from subleasing ROU assets

Other information

Total 
£’000

43,305 
1,932 
 (945)
44,292 

 – 
6,250 
6,250 

38,042 
43,305 

2020 
£’000
6,250 
2,327 
 653
 25 
 572 

At 30 September 2020, the Group was committed to short-term leases with a total commitment of £378,000.

The total cash outflow for leases recognised as right of use assets was £8,765,000 for the year ended 30 September 2020.

Finance lease receivables are presented in note 16 and lease liabilities including the maturity analysis of the lease liabilities are presented 
in note 23.

The Group had not entered into any leases which are yet to commence at the end of the reporting period.

146

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Annual Report and Accounts 2020

 
16.  Finance lease receivables

Group

Current
Non-current
Net investment in finance leases

Reconciliation of finance lease receivable:

At 30 September 2019
Initial application of IFRS 16 (see note 37) 
At 1 October 2019 
Non-cash: 

Addition to ROU assets in exchange for increased lease liabilities (see note 15)
Unwind of discount (see note 9)

Cash:

Lease repayments received from tenants

At 30 September 2020

Finance lease arrangements

2020 
£’000
167 
1,966 
2,133 

2020 
£’000
 – 
1,299 
1,299 

 945 
 92 

(203)
2,133 

The Group has entered into various sub-lease arrangements as a lessor. The subleases relate to surplus office space that is leased  
by the Group. Where the Group has transferred substantially all of the risk and rewards of ownership of the asset, the sub-leases are 
classified as finance leases.

During the year, the finance lease receivable increased following the Group subletting surplus office space in its Cambridge office.

The Group does not face foreign currency risks, as the leases are denominated in the local currency of each subsidiary. 

The maturity analysis of lease receivables, including the undiscounted lease payments to be received, are as follows:

12 months to 30 September 2021 
12 months to 30 September 2022
12 months to 30 September 2023
12 months to 30 September 2024
12 months to 30 September 2025
From 1 October 2025 onwards
Total undiscounted lease payments receivable
Unearned finance income
Net investment in finance leases

2020 
£’000
 259 
 259 
 259 
 259 
 259 
1,397 
2,694 
(561)
2,133 

See note 9 for the amount recognised as finance income on the net investment in the finance leases.

The Group’s finance leases do not include variable payments.

Impairment of finance lease receivables

The Group estimates the loss allowance on finance lease receivables at an amount equal to the lifetime Expected Credit Loss (‘ECL’). 
The lifetime ECL is determined to be £nil taking into account the historical default experience and future expectations. At the reporting 
date none of the finance lease receivables are past due or impaired. 

www.brewin.co.uk  

Brewin Dolphin

147

Strategic ReportGovernanceFinancial StatementsOther InformationNotes to the Financial Statements continued

17.  Investment in subsidiaries

The following are the Group’s subsidiary undertakings, all of which are owned 100% directly or indirectly by the Company and are 
included in the consolidated financial statements:

Country of registration Class of share capital
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
England & Wales
England & Wales
England & Wales
England & Wales
Scotland
England & Wales
Jersey
England & Wales
England & Wales

Name of subsidiary
Argentum (Capvest) Ireland Limited4
Aurum Nominees Limited4
Aurum (Airtricity) Nominees Ireland Limited4
Aurum Broking Nominees Ireland Limited4
Aurum (Development) Nominees Ireland Limited4
Aurum (Placings) Ireland Limited4
Aurum (Thomas Street) Nominees No 2 Ireland Limited4
Aylwin Limited1
B.L.Nominees Limited1
BDDL Limited1
BDS Nominees Limited1
Bell Lawrie White & Co. Limited2
Brewin (1762) Limited1
Brewin 1762 Nominees (Channel Islands) Limited3
Brewin 1762 Nominees Limited1
Brewin Broking Limited1,5
Brewin Dolphin Capital & Investments (Ireland) Limited4
Brewin Dolphin (Channel Islands) Limited3
Brewin Dolphin Limited1,5
Brewin Dolphin MP1
Brewin Dolphin Securities Limited1
Brewin Nominees (Channel Islands) Limited3
Brewin Nominees Limited1
DDY Nominees Limited1
Dunlaw Nominees Limited1
Erskine Nominees Limited2
Giltspur Nominees Limited1
Mathieson Consulting Limited1
North Castle Street (Nominees) Limited2
Robert White & Co. Limited2,5
Shareline (Yorkshire) Limited1
Smittco Nominees Limited1
Brewin Dolphin Wealth Management Limited4,5
Tilman Brewin Dolphin Nominees Limited4
Webrich Limited1,5
Wise Nominees Limited1

Activity 
Dormant Nominee
Dormant Nominee
Dormant Nominee
Dormant Nominee
Dormant Nominee
Dormant Nominee 
Dormant Nominee 
Investment Manager
Dormant Nominee
Investment Manager
Client Nominee
Dormant
Dormant
Dormant Nominee
Client Nominee
Dormant
Wealth & investment services Ireland
Jersey
Dormant
England & Wales
Investment Manager
England & Wales
Investment Manager
England & Wales
Dormant
Jersey
Client Nominee
England & Wales
Client Nominee
England & Wales
Dormant Nominee
England & Wales
Dormant Nominee
Scotland
Dormant Nominee
England & Wales
Client Nominee
England & Wales
Investment Manager
Scotland
Client Nominee
Scotland
Dormant
England & Wales
Dormant
England & Wales
Firm Nominee
Ireland
Investment Manager
Ireland
Client Nominee
England & Wales
Trustee
England & Wales
Dormant Nominee

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary/A Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
A Ordinary/B Ordinary
Ordinary
Ordinary
Ordinary
A Ordinary/B Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary/A Shares
Ordinary
Ordinary
Ordinary A Voting/
Ordinary B Voting/
Ordinary C
Ordinary

Wise Speke Financial Services Limited1

Dormant

England & Wales

1.  Registered office: 12 Smithfield Street, London, EC1A 9BD.
2.  Registered office: Atria One, 144 Morrison Street, Edinburgh, EH3 8BR.
3.  Registered office: 2nd Floor, Kingsgate House, 55 The Esplanade, St Helier JE2 3QB.
4.  Registered office: 3 Richview Office Park, Clonskeagh, Dublin 14.
5.  Indicates subsidiaries held directly.

All of the UK subsidiaries listed above are entitled to the exemption from audit under s479A of the Companies Act 2006, with the 
exception of BDDL Limited, Brewin Dolphin Limited, Brewin Dolphin MP, Aylwin Limited and Mathieson Consulting Limited.

Company

At 1 October
Investment in Brewin Dolphin Wealth Management Limited
Capital contribution to Brewin Dolphin Limited in respect of share-based payments
Increase in investment in Brewin Dolphin Limited1
At 30 September

1.  Due to shares to be issued.

2020 
£’000
192,215 
45,449 
925 
70 
238,659 

2019 
£’000
188,491
–
56
3,668
192,215

148

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Annual Report and Accounts 2020

18.  Defined benefit pension scheme

Group

The Group operates a registered Defined Contribution Scheme (the ‘Brewin Dolphin Senior Staff Pension Fund’) and a registered 
Defined Benefit Scheme (the ‘Brewin Dolphin Limited RBS’) in the UK which both offer pensions in retirement and death benefits  
to members. The disclosures provided are in respect of the Defined Benefit Scheme only (the ‘Scheme’).

The Scheme is an HMRC registered pension scheme and is subject to standard UK pensions and tax law. This means that the payment 
of contributions and benefits are subject to the appropriate tax treatments and restrictions and the Scheme is subject to the scheme 
funding requirements outlined in section 224 of the Pensions Act 2004.

The Scheme was established under trust and is governed by the Scheme’s Trust Deed and Rules. In accordance with UK trust and 
pensions law, the Scheme has appointed Trustees. Although the Group bears the financial cost of the Scheme, the responsibility for the 
management and governance of the Scheme lies with the Trustees, who have a duty to act in the best interest of members at all times.

Pension benefits are related to the members’ final salary at retirement and their length of service. The pension is payable for life and has 
elements increasing in payment in line with inflation up to a maximum of 5% per annum. Since 1 April 2003 the Scheme has been 
closed to new members. Members under age 55 at 1 April 2004 ceased to accrue further service in the Scheme from that date.  
There is no future benefit accrual since all in-service members have retired. Contributions to the Scheme for the year beginning  
1 October 2020 are expected to be £312,500.

Valuation for funding purposes

The valuation as at 31 December 2017:

Value of scheme assets

Actuarial value of scheme liabilities in respect of:

In-service members
Deferred pensioners
Current pensioners and dependants

Value of scheme liabilities
Scheme surplus
Funding level

£’000
110,335

(14,813)
(38,852)
(49,473)
(103,138)
7,197
107%

The Scheme is valued for funding purposes at intervals of not more than three years by an independent qualified actuary. The latest 
valuation for funding purposes was as at 31 December 2017. The actuarial valuation is used to assess the money the Group needs  
to put into the pension scheme.

The Scheme was in deficit measured on the Scheme’s funding basis as at 31 December 2014, the 2014 funding valuation. As a result, 
the Group agreed to pay additional contributions into the Scheme following the 2014 funding valuation and this resulted in a scheme 
surplus at the latest funding valuation as at 31 December 2017, ahead of expectations.

As part of the latest valuation, it was agreed that the Scheme would de-risk its investment strategy and the Group would continue  
to pay contributions of £250,000 per month from 1 January 2018 until 28 February 2019 (as was previously agreed following the  
2014 valuation to eliminate the deficit at that time). In addition to this, the Group has also agreed to pay additional contributions  
of £1.25 million per annum from 1 March 2019 to 31 December 2020 so that the Scheme may continue to de-risk and lock in the 
funding needed to pay out all future benefits in combination with a lower risk investment strategy.

The next actuarial valuation of the Scheme is due as at 31 December 2020, where the funding position of the Scheme will be reviewed. 
The administration costs of the Scheme, including investment management fees and Scheme levy payments are currently paid by 
Brewin Dolphin Limited as they fall due.

Maturity of the Scheme

The liabilities of the Scheme are based on the current value of expected benefit payment cash flows to members of the Scheme over 
the next 60 years or so. The average duration of the liabilities is approximately eighteen years.

Summary of amounts recognised in the financial statements under IAS 19

In the consolidated financial statements, the Group accounts for pension costs, other post-retirement benefits and related redundancy 
provisions in accordance with IAS 19 – ‘Employee Benefits’. Under the standard, the difference between the market values of Scheme 
assets and the present value of Scheme liabilities is reported as a surplus (asset) (to the extent a surplus may be seen) or deficit (liability) 
on the Balance Sheet. The accounting value shown on the Balance Sheet will always be different from the result obtained using the 
funding basis.

The pension valuation under IAS 19 as at 30 September 2020 was carried out by a qualified independent actuary.

In the preparation of the valuations under IAS 19 referred to in this note, the actuary has used the assumptions indicated below,  
which the Group has directed for the purposes of accounting and disclosure under IAS 19.

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Brewin Dolphin

149

Strategic ReportGovernanceFinancial StatementsOther Information 
 
Notes to the Financial Statements continued

18.  Defined benefit pension scheme continued

Amount, timing and uncertainty of future Scheme cash flows

A sensitivity analysis of the principal assumptions used to measure the Scheme’s defined benefit obligation as at 30 September 2020  
is set out further below. The sensitivities cover the key assumptions shown. The inflation assumption sensitivity factors in the impact  
of changes to RPI inflation which will impact on future expectations of increases in final pensionable salary (which are capped at RPI 
increases), pension increases and CPI inflation.

Explanation of the variance between funding valuation and IAS 19 valuation

The accounts show the Scheme has a surplus of £20.3 million under IAS 19 as at 30 September 2020 compared to the surplus  
of £7.2 million revealed by the last funding valuation as at 31 December 2017. The main reason for the difference in surplus is due  
to the different assumptions used to value the liabilities in the accounting and funding valuations for the Scheme, the funding valuation 
uses more cautious assumptions to value the liabilities while the accounting assumptions are derived in line with IAS 19.

Defined benefit pension scheme asset recognition basis

Under IAS 19 the net defined benefit pension scheme asset that can be recognised is the lower of the surplus and the asset ceiling  
(i.e. the economic benefits available in the form of refunds or reductions in future contributions or a combination of both, in accordance 
with IFRIC 14 ‘IAS 19—The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction’). Under the 
Scheme’s Trust Deeds and Rules the Group is able, without condition or restriction placed on it by the Trustees, to run the Scheme 
until the last member dies, without benefits being augmented; wind up the Scheme at that point; and reclaim any remaining monies. 
Consequently, the Group recognises the full surplus calculated in accordance with IAS 19 and IFRIC 14.

Risks

The main risks to which the Group is exposed in relation to the pension scheme are:

Mortality risk – the assumptions adopted by the Group make allowance for future improvements in life expectancy.  
However, if life expectancy improves at a faster rate than assumed, this would result in greater payments from the Scheme and 
consequently increases in the Scheme’s liabilities. The Group and the Scheme’s Trustees review the mortality assumption on a regular 
basis to minimise this risk.

Investment risk – the Scheme invests its assets in a diversified portfolio of assets. There are risks that the assets underperform  
relative to increases in the value of the Scheme’s liabilities increasing the cost to the Group of the benefit provision. There is a risk that 
the assets invested in do not sufficiently match the characteristics of the Scheme’s liabilities and so a fall in asset values is not similarly 
matched by a fall in the value of the liabilities. While certain assets are chosen that match the characteristics of the Scheme’s liabilities 
and membership profile, the Scheme currently invests in a proportion of equity and assets that are not expected to closely match the 
majority of the Scheme’s liabilities. The Scheme invests in derivatives, predominantly interest rate and inflation rate swaps that are used 
to provide a liability matching overlay so that the value of these swaps and the gilts held match the majority of the movement in the 
liabilities to changes in interest rates and inflation. The Scheme’s Trustees review the performance of the assets and structure of the 
portfolio on a regular basis to ensure the risks being taken under investment are commensurate with normal Trustees’ principles and the 
ability of the Group to mitigate adverse investment experience.

Price inflation risk – some of the Scheme’s benefits increase in line with price inflation and so if inflation is greater than expected,  
the costs of providing these benefits will increase. The Scheme holds government bonds with payments also linked to inflation to assist 
in mitigating this risk.

Financial derivatives risk – the Scheme directly holds derivatives in the form of interest rate swaps, inflation swaps and total return 
swaps with the aim of enhancing how the Trustees’ matching assets match changes in the Scheme’s liabilities on the funding basis. 
These are managed by the investment manager as well as all other assets and the Scheme Trustees determine the level of overall 
liability hedging that is employed. Other than these derivatives used for liability matching and reducing risks, the Scheme does not 
directly hold any financial derivatives, but these may be held by some of the investment funds that the Scheme invests in. The main  
risks associated with financial derivatives include: losses may exceed the initial margin; counterparty risk where the other party defaults 
on the contract; and liquidity risk where it may be difficult to close out a contract prior to expiry. These risks are managed indirectly  
by the investment managers of the Scheme who will review the Scheme’s return seeking assets and the level of investment risk taking 
to ensure it remains appropriate taking account of the Trustees’ investment objectives.

The surplus recognised on the accounting basis is exposed to the risks that increases or decreases in the assets do not match those  
of the liabilities measured on the accounting basis. The asset liability matching is based on the Scheme’s funding basis and so to the 
extent that the Group’s measure for the liabilities in line with IAS 19 requirements changes relative to the measure of the liabilities on the 
funding basis which the assets are hedging, this could impact on the accounting surplus. The funding position on the funding basis  
is protected to some degree by the level of hedging that is adopted and the Trustees’ plans to de-risk in future years as the funding 
position improves.

Scheme investment strategy and level of matching

The Scheme recently de-risked its investment strategy upon meeting a secondary funding level target. The Scheme’s investment 
strategy is currently to invest broadly 30% in higher return seeking assets “assets on risk” (e.g. equities, high yielding bonds etc.),  
20% in a cash flow generating corporate bond fund and 50% in matching assets (e.g. fixed interest gilts and index-linked gilts).  
The objective is to target an investment return of 1.1% per annum (net of fees) in excess of a portfolio of gilts that closely matches the 
behaviour of the Scheme’s liabilities, falling to 0.5% per annum (net of fees) as the proportion of pensioner members increases to 100%. 
The Scheme also has a liability matching overlay to mirror the majority of the movement in the matching portfolio. This strategy reflects 

150

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Annual Report and Accounts 2020

the Scheme’s liability profile and the Trustees’ and Group’s attitude to risk. The asset allocations as at 30 September 2020  
and 30 September 2019 are provided below, disaggregated between assets that are believed to have a quoted market price  
in an active market.

The Scheme was hedged up to 100% of interest rate risk and inflation risk as at 30 September 2020 to reduce financial risks to the 
Scheme and the risks of additional contribution requirements for the Group. The current longer-term objective is to continue to hedge 
around 100% of both the interest rate risk and inflation risk of the liabilities; this will help to further reduce funding level volatility.

None of the assets of the pension schemes are invested in the Group’s own financial instruments and none of the assets are properties 
or other assets used by the Group.

Assumptions

A full actuarial valuation of the Scheme was carried out as at 31 December 2017 and has been updated to 30 September 2020  
by a qualified independent actuary.

The major assumptions used by the actuary were (in nominal terms) as follows:

Discount rate
RPI inflation assumption
CPI inflation assumption
Rate of increase in salaries
LPI pension increases 

Average assumed life expectancies for members on retirement at age 65.
Retiring today:

Males 
Females

Retiring in 20 years:

Males 
Females

Scheme assets and liabilities

The assets in the Scheme were:

Equities and property (quoted)
Fixed interest bonds (quoted)
Index linked bonds (quoted)
Liability hedging (quoted)
Commodities (quoted)
Currency hedging (quoted)
Alternatives (quoted)
Cash and cash equivalents
Fair value of scheme assets

Net asset recognised on the Balance Sheet:

Present value of funded obligations
Fair value of scheme assets
Surplus in funded scheme and net asset on the Balance Sheet

Reconciliation of opening and closing balances of the present value of the defined benefit obligation:

Benefit obligation at beginning of year
Past service cost1
Interest cost
Net remeasurement gains – demographic
Net remeasurement losses/(gains) – financial
Net remeasurement (gains)/losses – experience
Benefits paid
Benefit obligation at end of year

1.  The past service cost relates to the equalisation of the Guaranteed Minimum Pensions (‘GMP’).

www.brewin.co.uk  

As at  
30 September  

As at  
30 September  

2020
1.50%
2.90%
2.20%
2.90%
2.85%

2019
1.80%
3.10%
2.10%
3.10%
3.00%

 86.9 years 
 89.2 years 

86.9 years
89.2 years

 88.2 years 
 90.7 years 

88.3 years
90.7 years

2020 
£’000
22,073
48,293
40,040
4,559
986
78
7,116
2,934
126,079

2019 
£’000
36,189
30,978
29,505
7,188
–
(100)
13,007
8,468
125,235

2020 
£’000
(105,755)
126,079
20,324

2019 
£’000
(107,862)
125,235
17,373

2020 
£’000
107,862
–
1,913
(4,247)
3,993
(567)
(3,199)
105,755

2019 
£’000
95,470
1,909
2,673
(4,916)
16,834
(242)
(3,866)
107,862

Brewin Dolphin

151

Strategic ReportGovernanceFinancial StatementsOther InformationNotes to the Financial Statements continued

18.  Defined benefit pension scheme continued

Reconciliation of opening and closing balances of the fair value of plan assets: 

Fair value of plan assets at beginning of year
Interest income on scheme assets
Return on assets, excluding interest income
Contributions by employers
Benefits paid
Fair value of scheme assets at end of year

The amounts recognised in the Income Statement are:

Past service cost
Net interest income on the net defined benefit asset
Total income/(expense)

Remeasurements of the net defined benefit asset included in Other Comprehensive Income (‘OCI’):

Net remeasurement – demographic 
Net remeasurement – financial 
Net remeasurement – experience
Return on assets, excluding interest income
Total remeasurement of the net defined benefit asset included in OCI

Sensitivity analysis

2020 
£’000
125,235
2,237
556
1,250
(3,199)
126,079

2020 
£’000
–
324
324

2020 
£’000
4,247
(3,993)
567
556
1,377

2019 
£’000
106,878
2,967
17,277
1,979
(3,866)
125,235

2019 
£’000
(1,909)
294
(1,615)

2019 
£’000
4,916
(16,834)
242
17,277
5,601

It should be noted that the methodology and assumptions prescribed for the purposes of IAS 19 mean that the disclosures will be 
inherently volatile, varying greatly according to investment market conditions at each accounting date.

A sensitivity analysis of the principal assumptions used to measure the defined benefit pension scheme as at 30 September 2020 is set 
out below.

Assumption
Rate of inflation (RPI, CPI, 
inflation linked pension increases 
and salary increases)
Assumed life expectancy
Discount rate
Credit spread (difference 
between discount rate and 
underlying gilt yields)
Credit spread (difference 
between discount rate and 
underlying gilt yields)
Underlying gilt yields
Underlying gilt yields
Value of assets on risk
Value of assets on risk

Change in assumption
Increase by 0.25%

Impact on scheme liabilities Impact on scheme assets
Increase by £3.7m

Increase by £4.5m

Impact on scheme surplus
Increase by £0.8m

Members live 1 year longer
Decrease by 0.25%
Decrease by 0.25% pa

Increase by £5.2m
Increase by £5.0m
Increase by £5.0m

£ nil
Increase by £6.0m
Increase by £0.4m

Decrease by £5.2m
Increase by £1.0m
Decrease by £4.6m

Increase by 0.25% pa

Decrease by £4.7m

Decrease by £0.4m

Increase by £4.3m

Decrease by 1% pa
Increase by 1% pa
Decrease by 10%
Decrease by 20%

Increase by £22.4m
Increase by £4.4m
Increase by £26.8m
Decrease by £17.0m Decrease by £20.9m Decrease by £3.9m
Decrease by £3.9m
Decrease by £3.9m
n/a
Decrease by £7.8m
Decrease by £7.8m
n/a

The average duration of the pension scheme liabilities is in the region of eighteen years.

The sensitivity figures have been calculated using the same method used for the calculation of the disclosed liabilities as at  
30 September 2020. There are no material limitations of the method used to calculate the sensitivities relative to the disclosed liabilities.

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Annual Report and Accounts 2020

19.  Trade and other receivables

Group

Non-current assets
Other receivables
Other receivables at 30 September
Effect of change in accounting policy for initial application of IFRS 16
Other receivables at 1 October

Current assets
Trade debtors
Loss allowance

Loans1
Accrued income
Other debtors
Prepayments
Trade and other receivables at 30 September
Effect of change in accounting policy for initial application of IFRS 16
Trade and other receivables at 1 October

1.  All loans are to staff and the Directors believe that the balances are fully recoverable.

2020 
£’000

931
931
n/a
n/a

2020 
£’000

169,054
(333)
168,721
76
64,714
1,676
6,752
241,939
n/a
n/a

2019 
£’000

–
–
688
688

2019 
£’000

143,135
(43)
143,092
280
61,770
1,352
9,718
216,212
(1,371)
214,841

Trade debtors relate to either market or client transactions and are considered to be past due once the date for settlement has passed. 
The date for settlement is determined when the trade is booked. It is expected that some transactions may become past due in the 
normal course of business. Fees owed by clients are considered to be past due when they remain unpaid after 30 days after the 
relevant billing date. An allowance for credit impaired assets is recognised for trade debtors that are older than 90 days unless collateral 
is held. The maximum exposure to credit risk is the carrying value as above (see note 30 for details of the Group’s credit risk).

The expected credit losses have been determined under the simplified approach and accordingly the loss allowance recognised  
is based on lifetime expected credit losses at each reporting date.

Ageing of past due but not impaired trade debtors

Not past due
Up to 15 days past due
16 to 30 days past due
31 to 45 days past due
More than 45 days past due

Individually impaired trade debtors

Individually impaired trade debtors
Loss allowance

Trade debtors

Movements in loss allowance

At 1 October
On acquisition
Exchange rate movement
Net charge to the Income Statement
Loss allowance utilised
At 30 September

2020 
£’000
166,828
1,518
38
94
184
168,662

2020 
£’000
392
(333)
59

2019 
£’000
141,762
995
81
23
95
142,956

2019 
£’000
179
(43)
136

168,721

143,092

Credit 
impaired 
assets 
allowance 
£’000
35
307
16
93
(127)
324

Expected 
credit loss 
allowance 
£’000
8
–
–
1
–
9

2020 
£’000
43
307
16
94
(127)
333

2019 
£’000
29
–
–
14
–
43

No other financial assets of the Group or the Company, other than doubtful debts, are impaired. 

www.brewin.co.uk  

Brewin Dolphin

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Notes to the Financial Statements continued

19.  Trade and other receivables continued

Company

Current assets
Amounts due from subsidiary undertakings
Trade and other receivables 

20.  Financial instruments

Group

Financial assets at fair value through profit and loss (‘FVTPL’)

Level 1

Listed investments
Financial assets at FVTPL

2020 
£’000

2019 
£’000

35,042
35,042

38,967
38,967

2020 
£’000
379
379

2019 
£’000
373
373

The fair value of financial assets at FVTPL is determined directly by reference to published prices in an active market where available. 
They are held in an unregulated subsidiary, Brewin Dolphin MP, whose sole objective is to provide seed capital to the model portfolios 
managed under an investment mandate by Brewin Dolphin Limited. See note 30 for details of financial instruments risk management.

Financial assets at fair value through other comprehensive income (‘FVTOCI’)

Level 3

At 30 September 2018

Net gain from changes in fair value recognised in equity
Disposals

At 30 September 2019

Net loss from changes in fair value recognised in equity
Disposals

At 30 September 2020

Equity
Financial assets at FVTOCI

21.  Cash and cash equivalents

Group

Cash and cash equivalents

Company

Cash and cash equivalents

Unlisted 
investments 
£’000
676
1
(598)
79
(5)
(6)
68

2019 
£’000
79
79

2020 
£’000
68
68

2020 
£’000
180,533

2019 
£’000
229,199

2020 
£’000
1,256

2019 
£’000
47,000

Cash and cash equivalents comprise cash and short-term bank deposits with an original maturity of three months or less. The carrying 
amount of these assets is approximately equal to their fair value.

Cash and cash equivalents at the end of the reporting period as shown in the Consolidated Statement of Cash Flows can be reconciled 
to the related items in the Consolidated Balance Sheet as shown above.

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22.  Trade and other payables

Group

Current liabilities
Trade creditors
Other creditors
Other taxes and social security
Accruals
Deferred income
Contract liabilities
Trade and other payables at 30 September 
Effect of change in accounting policy for initial application of IFRS 16
Trade and other payables at 1 October

Non-current liabilities
Other creditors
Trade and other payables at 30 September 

2020 
£’000

2019 
£’000

167,178 
1,780 
12,270 
72,860 
1,757 
 191 
256,036 
n/a
n/a

2020 
£’000

 459 
 459 

141,523
2,159
10,547
66,653
–
39
220,921
(3,039)
217,882

2019 
£’000

832
832

Trade creditors relate to either market or client transactions; the date for settlement is determined when the trade is booked.

Company

Current liabilities
Accruals
Deferred income
Amounts payable to subsidiary undertakings
Trade and other payables at 30 September 

23.  Lease liabilities

Group

Current
Non-current
Lease liabilities

Maturity analysis of lease payments:

12 months to 30 September 2021 
12 months to 30 September 2022
12 months to 30 September 2023
12 months to 30 September 2024
12 months to 30 September 2025
From 1 October 2025 onwards
Total lease payments 
Finance charges
Lease liabilities

2020 
£’000

2019 
£’000

–
5,085
7,334
12,419

154
5,551
7,334
13,039

2020 
£’000
8,316 
45,265 
53,581 

2020 
£’000
 10,216 
 9,261 
 8,095 
 7,788 
 7,617 
 20,300 
 63,277 
 (9,696)
 53,581 

www.brewin.co.uk  

Brewin Dolphin

155

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23.  Lease liabilities continued 

Reconciliation of lease liability:

At 30 September 2019
Initial application of IFRS 16 (see note 37) 
At 1 October 2019 
Non-cash: 

Addition to ROU assets in exchange for increased lease liabilities
Unwind of discount

Cash:

Repayments

At 30 September 2020

The Group does not face a significant liquidity risk from its lease liabilities.

Lease payments not recognised as a liability are presented in note 32 operating lease arrangements.

2020 
£’000
 – 
 57,784 
 57,784 

2,235 
2,327 

 (8,765)
 53,581 

24.  Provisions

Group

Effect  
of change  
in accounting 
policy for initial 
application of 
IFRS 16 
(see note 37) 
£’000
– 
 (3,607)
– 
– 
– 
(298)

At 1 
October 
2019 
£’000
 338 
1,233 
3,021 
 854 
7,888 
2,044 
 (3,905) 15,378 

 Non-current 
 Total 
liability 
£’000
£’000 
 397 
– 
1,382 
1,014 
2,805 
1,733 
1,420 
1,420
6,587 
3,738 
2,051 
2,163 
9,956  14,754 

At 30 
September 
2019 
£’000
 338 
4,840 
3,021 
 854 
7,888 
2,342 
19,283 

 Current 
liability  
£’000
 397 
 368 
1,072 
 – 
2,849
 112 
4,798 

Sundry claims and associated costs
Onerous contracts
Social security and levies on share awards
Incentivisation awards
Deferred and/or contingent consideration
Leasehold dilapidations

Sundry claims and associated costs
Onerous contracts
Social security and levies on share awards
Incentivisation awards
Deferred and/or contingent consideration
Leasehold dilapidations
At 30 September 2020

Additions 
£’000
 299 
 329 
 974 
1,223 
– 
 255 
3,080 

Utilisation 
of provision 
£’000
(17)
(191)
 (1,068)
(671)
 (1,367)
(100)
 (3,414)

Unwinding 
of discount 
£’000
– 
 42 
– 
 14 
 108 
 46 
 210 

Unused 
amounts 
reversed  

£’000
(223)
(31)
(122)
– 
(42)
(82)
(500)

At 30 
September 
2020 
£’000
 397 
1,382 
2,805 
1,420 
6,587 
2,163 
14,754 

156

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Annual Report and Accounts 2020

 
The Group recognises provisions for the following:

Sundry claims and associated costs

The timing of the settlements is unknown, but it is expected that they will be resolved within 12 months.

Onerous contracts

The provision is in respect of surplus office space costs except for rent which is accounted for under IFRS 16.

The valuation of an onerous contract is based on the best estimate of the likely costs discounted to present value. Where the provision 
is in relation to leasehold obligations on premises and it is more likely than not that the premises will be sublet, an allowance for 
recoverable costs such as service charges from the subtenant has been included in the valuation. The longest lease term has 12.5 
years remaining.

Social security and levies on share awards

The provision is in respect of Employer’s National Insurance and Apprenticeship Levy on share awards outstanding at the end of the 
year. The provision is based on the Group’s share price, the amount of time passed and likelihood of the share awards vesting and 
represents the best estimate of the expected future cost.

Incentivisation awards

The provision is in respect of incentivisation awards that are payable to employees in relation to the retention and acquisition of funds 
and is based on the best estimate of the likely future obligation discounted for the time value of money.

Deferred and/or contingent consideration

The provision is for deferred and/or contingent consideration relating to the acquisition of both subsidiaries and asset purchases.  
It is based on the best estimate of the likely future obligation discounted for the time value of money. 

Leasehold dilapidations

The provision is in respect of the expected dilapidated costs that will arise at the end of the lease. The leases covered by the provision 
have a maximum remaining term of 12.5 years.

25.  Shares to be issued 

Group and Company 

Brewin Dolphin Limited, the Group’s principal operating subsidiary, acquired the assets and staff of Epoch Wealth Management LLP  
in August 2019. There are contingent considerations that will be settled in both cash and the Company’s shares, upon satisfaction  
of the performance conditions. The first contingent consideration is payable at the end of a twelve-month performance period to 
30 September 2022; the measurement of performance can be delayed under certain circumstances by the seller.

The second contingent consideration, if payable, will be settled in both cash and the Company’s shares at the end  
of 30 September 2024 if performance conditions are met. As at 30 September 2020, it is not expected that this contingent 
consideration will be payable, therefore it has been estimated as £nil (2019: £nil).

The table below reconciles the movement in the shares to be issued:

At 1 October
On acquisition in the period
Unwind of discount charged to the income statement (see note 9)
At 30 September

2020 
£’000
 3,668 
– 
70 
 3,738 

2019 
£’000
 – 
3,658 
10 
3,668 

www.brewin.co.uk  

Brewin Dolphin

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26.  Net deferred tax liability

In addition to the amount debited to the Income Statement, deferred tax relating to the actuarial gain in the defined benefit pension 
scheme amounting to £609,000 has been debited to other comprehensive income (2019: £945,000 debited to other comprehensive 
income relating to the actuarial gain). Deferred tax on share-based payments of £252,000 has been debited to profit and loss reserves 
(2019: £600,000 debited to profit and loss reserves).

The following are the major deferred tax assets/(liabilities) recognised by the Group and movements thereon during the current and prior 
reporting year:

Group

At 30 September 2018
Additions
Charge in the year to the Income Statement
Charge in the year to the Statement  
of Comprehensive Income
Charge in the year to the Statement  
of Changes in Equity
At 30 September 2019
Effect of change in accounting policy for 
initial application of IFRS 16 (see note 37)
At 1 October 2019
Acquired on acquisition of subsidiary
Additions
Exchange rate movement
(Charge)/credit in the year to the 
Income Statement
Charge in the year to the Statement  
of Comprehensive Income
Charge in the year to the Statement  
of Changes in Equity
At 30 September 2020

 Capital 
allowances  

 Revaluation  

£’000
 1,268 
– 
(304)

£’000
 (1)
 – 
 – 

 Other  
short-term 
timing 
differences  

£’000
 927 
 – 
 (99)

 Defined 
pension 
benefit 
scheme 
£’000 
 (1,939)
 – 
 (69)

Share-based 
payments  

£’000
4,616 
 – 
(313)

 Incentivisation 
awards  
£’000
95 
 – 
 (64)

 Intangible 
asset 
amortisation  

£’000
 (825)
(4,096)
 (350)

 Total  
£’000
 4,141 
(4,096)
(1,199)

– 

– 
964 

– 
964 
– 
– 
– 

(107)

– 

– 
857 

 – 

 – 
 (1)

 – 
 (1)
 – 
 – 
 – 

 – 

 – 

 – 
 (1)

 – 

(945)

 – 

 – 
 828 

 – 
 (2,953)

1,323 
 – 
2,151   (2,953)
 – 
1,930 
 – 
 – 
 – 
 101 

(600)
3,703 

 – 
3,703 
 – 
 – 
 – 

 – 

 – 
31 

 – 
31 
 – 
 – 
 – 

 – 

 (945)

 – 
(5,271)

 (600)
(2,699)

 – 
(5,271)
 – 
(4,008)
 (209)

 1,323 
(1,376)
 1,930 
(4,008)
 (108)

 (63)

(299)

 (211) 

55 

(4,046)

(4,671)

 – 

(609)

 – 

 – 

 – 
4,119   (3,861)

(252)
3,240 

 – 

 – 
86 

 – 

 (609)

 – 
 (13,534)

 (252)
(9,094)

Deferred income taxes are calculated using substantially enacted rates of UK corporate tax expected to be in force at the time assets 
are realised; all deferred income taxes are expected to be realised at 19%.

27.  Share capital

Group and Company

Authorised:
Ordinary shares of 1p each

Allotted, issued and fully paid:
Ordinary shares of 1p each

2020 
No.

2019 
No.

2020 
£’000

2019 
£’000

 500,000,000   500,000,000 

 5,000 

5,000 

 303,234,190   303,171,134 

 3,032 

3,032 

During the year the following shares were issued:

At 1 October 2019
Issue of options
At 30 September 2020 

Date

Various

No. of shares
 303,171,134 
 63,056 
 303,234,190 

Exercise/
issue price  
(pence)

 131.3p – 165.7p 

Share 
capital 
£’000
 3,032 
– 
 3,032 

Share premium 
account 
£’000
 58,238 
102 
 58,340 

Total 
£’000
61,270 
 102 
61,372 

The rights and obligations attached to the ordinary shares of 1 penny each in the Company are as follows:

•  In terms of voting every member who is present in person or by proxy at a general meeting of the Company shall have one vote  

on a show of hands and one vote for every share held on a poll.

•  As regards dividends, all shares in issue at the year end rank pari passu for dividends. Shareholders shall be entitled to receive 

dividends following declaration by the Company. Dividends are not payable in respect of any nil paid shares that may be held by the 
Trustees in Brewin Dolphin Holdings PLC Employee Share Ownership Trust (the ‘Trust’).

158

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Annual Report and Accounts 2020

 
 
 
•  The Trustees of the Brewin Dolphin Holdings PLC Employee Share Ownership Trust have agreed to waive all dividends due on the 

shares held in the Trust, 7,864,976 ordinary shares as at 30 September 2020 (2019: 8,047,595).

•  There are no special rights for the ordinary shares in relation to control of the Company.

On a change of control, the following criteria will apply:

•  2004 Approved Share Option Schemes: Options can be exercised within 30 days of control being obtained. The options will lapse 

after six months.

•  Long Term Incentive Plan: Awards will automatically vest upon change of control and options will become exercisable from the date 

of change of control and will remain exercisable for one month, after which the options will lapse.

•  Deferred Profit Share Plan: A replacement award could be made over shares in the acquiring company, otherwise the shares will vest 

in full and can be exercised within six months of control being obtained.

•  Share Incentive Plan: No Matching Shares shall be forfeited as a consequence of a change of control.
•  Equity Award Plan: Awards will automatically vest upon change of control and options will become exercisable from the date  

of change of control and will remain exercisable for one month, after which the options will lapse.

The following options and awards have been granted and remain outstanding:

Scheme
2004 Approved Share Option Scheme:

Deferred Profit Share Plan1:

Equity Award Plan1:

Long-term Incentive Plan2:

Share Award Agreement1 

Grant date

December 2009
December 2010
December 2011

December 2013
December 2014
December 2015
December 2016
December 2017
December 2018
December 2019

February 2017
August 2017
May 2018
December 2018
January 2019
March 2019
June 2019
December 2019
January 2020
June 2020

December 2016
December 2017
December 2018
December 2019

March 2019

Exercise 
price

165.7p
148p
131.3p

Nil
Nil
Nil
Nil
Nil
Nil
Nil

Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil

Nil
Nil
Nil
Nil

Nil

2020 
No.

2019 
No.

–
31,004
14,750
45,754

–
70,689
168,018
339,521
1,967,162
2,353,271
2,222,172
7,120,833

–
–
3,032
109,441
19,586
–
1,865
113,165
28,344
5,603
281,036

50,503
42,807
15,500
108,810

38,374
99,718
361,631
1,900,619
2,053,963
2,478,216
–
6,932,521

47,908
6,422
3,032
109,441
22,608
64,143
4,138
–
–
–
257,692

–
725,640
830,849
973,255
2,529,744

1,029,938
806,692
978,243
–
2,814,873

85,375
85,375

148,790
148,790

Total options and awards outstanding as at 30 September

10,062,742 10,262,686

1.  These options do not count towards dilution limits because the shares have been purchased in the market by the Brewin Dolphin Holdings PLC Employee Share 

Ownership Trust.

2.  These options may be purchased in the market by the Brewin Dolphin Holdings PLC Employee Share Ownership Trust in these circumstances they do not count 

towards dilution limits.

www.brewin.co.uk  

Brewin Dolphin

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28.  Own shares

Group and Company

The own shares reserve represents the matching shares purchased in the market and held by the Brewin Dolphin Share Incentive Plan 
and shares purchased by the Brewin Dolphin Holdings PLC Employee Share Ownership Trust (‘ESOT’).

Balance at 30 September 2018

Acquired in the year
Own shares disposed of on exercise of options

Balance at 30 September 2019

Acquired in the year
Own shares disposed of on exercise of options

Balance at 30 September 2020

Shares held by:

Brewin Dolphin Holdings PLC ESOT
Brewin Dolphin Share Incentive Plan

Balance at 30 September

29.  Other reserves

Merger reserve

No. of shares
8,647,912
2,689,230
(3,131,166)
8,205,976
2,447,888
(2,607,208)
8,046,656

2020 
No.

£’000
26,060
8,898
(9,744)
25,214
8,388
(8,364)
25,238

2019 
No.

7,864,976 
181,680 
8,046,656 

8,047,595 
158,381 
8,205,976 

The merger reserve is used where more than 90% of the share capital in a subsidiary is acquired and the consideration includes the 
issue of new shares by the Company, thereby attracting merger relief under Section 612 of the Companies Act 2006. £38.4 million  
of the merger reserve arose on a placing of the Company’s shares and forms part of the distributable reserves.

Group

Balance at 30 September 2019
Balance at 30 September 2020

Company

Balance at 30 September 2019
Balance at 30 September 2020

Profit and loss account

£’000
70,553
70,553

£’000
70,838
70,838

The profit and loss reserve forms part of distributable reserves, subject to the profits being realised, £124.8 million of the reserve  
is distributable.

Company

Balance at 30 September 2019
Balance at 30 September 2020

£’000
154,605
151,852

160

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Annual Report and Accounts 2020

Revaluation reserve

The revaluation reserve represents the cumulative fair value movements on FVTOCI financial instruments recognised in other 
comprehensive income and does not form part of distributable reserves.

Group

Balance at 30 September 2019
Balance at 30 September 2020

Hedging reserve

£’000
3
(2)

The hedging reserve represents the cumulative fair value movements on FVTOCI financial derivatives recognised in other comprehensive 
income and does not form part of distributable reserves.

Group

Balance at 30 September 2019
Balance at 30 September 2020

Company

Balance at 30 September 2019
Balance at 30 September 2020

30.  Risk management

Overview

£’000
(24)
–

£’000
(24)
(24)

This note presents information about the Group’s exposure to each of the key risks (market risk, credit risk and liquidity risk) arising from 
the use of financial instruments, the Group’s policy and procedures for measuring and managing risk and the Group’s management  
of capital.

Risk management

The Board of Directors has overall responsibility for establishing and overseeing the Group’s Risk Management Framework and  
risk appetite.

The Board has established a clear relationship between the Group’s strategic objectives and its willingness to take risk through  
a Risk Appetite Statement. The Risk Appetite Statement is an expression of limits (qualitative and/or quantitative) giving clear guidance 
on the nature and quantum of risk that the Board wishes the Group to bear (its ‘risk appetite’) in order to achieve its strategic objectives 
whilst remaining within all regulatory constraints and its own defined levels of capital and liquidity. The Board reviews the statement and 
related qualitative and quantitative measures on at least an annual basis to ensure the document continues to reflect the Board’s 
appetite for risk within the context of the environment in which the Group operates.

The Group’s Risk Committee provides oversight of the adequacy of the Group’s Risk Management Framework based on the risks  
to which the Group is exposed. It monitors how management complies with the Group’s risk management policies and procedures.  
It is assisted in the discharge of this duty by the Group’s Risk & Compliance Department which has responsibility for monitoring the 
overall risk environment of the Group. The Risk Committee also regularly monitors exposure against the Group’s Risk Appetite.

The Group’s Audit Committee is responsible for overseeing the financial statements and working closely with the Risk Committee,  
for both review and oversight of internal controls. The Audit Committee is assisted in the discharge of its obligations by Internal Audit 
who undertake periodic and ad-hoc reviews on the effectiveness of controls and compliance with risk management policies.

The Group’s risk management policies are intended to ensure that risks are identified, evaluated and subject to ongoing monitoring and 
mitigation (where appropriate). The risk management policies also serve to set the appropriate control framework. The aim is to promote 
a robust risk culture with employees across the Group understanding their role and obligations under the framework.

www.brewin.co.uk  

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30.  Risk management continued

Capital structure and capital management

The capital structure of the Group and Company consists of issued share capital, reserves and retained earnings as disclosed in the 
Consolidated and Company Statement of Changes in Equity.

Capital generated from the business is both reinvested in the business to generate future growth and returned to shareholders, 
principally in the form of dividends. Capital adequacy is given a high level of focus to ensure not only that regulatory capital requirements 
are met, but that the Group is sufficiently capitalised against the risks to which it is currently exposed, as well as to withstand a range  
of potential stress events.

There were no changes in the Group’s approach to capital management during the year.

Regulatory capital requirements

The Group conducts an Internal Capital Adequacy Assessment Process (‘ICAAP’), as required by the Financial Conduct Authority 
(‘FCA’) to assess the appropriate amount of regulatory capital to be held by the Group. There are two active regulated entities in the 
Group: Brewin Dolphin Limited (‘BDL’) regulated by the FCA and Brewin Dolphin Wealth Management Limited regulated by the Central 
Bank of Ireland. The Jersey branch of BDL is regulated by the Jersey Financial Services Commission. There is one further regulated 
entity in the Group, Brewin Dolphin Capital & Investments (Ireland) Limited acquired on 31 October 2019; the trade from this entity was 
hived up to Brewin Dolphin Wealth Management Limited during the year to 30 September 2020.

The Pillar II capital assessment of the ICAAP is the Board of Directors’ opinion of the level of capital the Group should hold against the 
risks to which the Group is exposed. The ICAAP is kept updated throughout the year to take account of changes to the profile of the 
risks facing the Group and for any material changes to strategy or business plans. The ICAAP is discussed and approved at a Brewin 
Dolphin Holdings PLC Board meeting at least annually.

Regulatory capital adequacy is monitored by management. The Group uses the standardised approach to credit risk to calculate Pillar I 
requirements. The Group complied with the FCA’s regulatory capital requirements throughout the year.

The regulatory capital resources of the Group were as follows:

Share capital
Share premium account
Own shares
Hedging reserve
Revaluation reserve
Merger reserve
Profit and loss account

Shares to be issued
Regulatory capital resources before deductions
Deduction – Intangible assets (net of deferred tax liability)
Deduction – Defined benefit pension scheme asset (net of deferred tax liability)
Deduction – Free deliveries
Total regulatory capital resources after deductions at 30 September

2020 
£’000
3,032
58,340
(25,238)
–
(2)
70,553
228,351
335,036
3,738
338,774
(161,183)
(16,463)
(10)
161,118

2019 
£’000
3,032
58,238
(25,214)
(24)
3
70,553
231,115
337,703
3,668
341,371
(111,042)
(14,420)
(11)
215,898

Information disclosure under Pillar 3 of the Capital Requirements Directive will be published on the Group’s website before  
31 December 2020 at www.brewin.co.uk.

Significant accounting policies

Details of the significant accounting policies, including the criteria for recognition, the basis of measurement and the basis on which 
income and expenses are recognised, in respect of each financial asset and financial liability, are disclosed in note 3(s) to the  
financial statements.

162

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Categories of financial instruments

Group

Financial assets
Financial assets at FVTOCI
Financial assets at FVTPL
Non-current finance lease receivables
Current finance lease receivables
Non-current receivables
Current loans and receivables
Cash and cash equivalents
At 30 September

Financial liabilities
Shares to be issued including premium 
Financial liabilities at FVTPL – deferred and contingent consideration
Amortised cost
At 30 September

Company

Financial assets
Current loans and receivables
Cash and cash equivalents
At 30 September

Financial liabilities
Shares to be issued including premium 
Amortised cost
At 30 September

Market risk

Carrying value

2020 
£’000

2019 
£’000

68
379
1,966
167
931
239,096
180,533
423,140

3,738
6,587
291,093
301,418

79
373
–
–
–
206,494
229,199
436,145

3,668
7,888
202,924
214,480

Carrying value

2020 
£’000

2019 
£’000

35,042
1,256
36,298

3,738
7,334
11,072

38,967
47,000
85,967

3,668
7,346
11,014

Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices, will affect the 
Group’s income or the value of its holdings of financial instruments. The objective of the Group’s market risk management is to both 
control and manage exposure within the Group’s risk appetite whilst accepting the inherent risk of market fluctuations.

The Group undertakes trades on an agency basis on behalf of its clients. The Group holds financial instruments as principal but does 
not trade as principal. All trades are matched in the market (see note 19).

The Group transacts foreign currency deals in order to fulfil our client obligations and any non-sterling costs to our business.  
Foreign currency exposure is matched intra-day and at the end of each day.

The total net foreign exchange exposure resulting from income yet to be converted to sterling at the year end was a debtor of £870,000 
(2019: £804,000).

The Group is exposed to translation risk in respect of the foreign currency value of the net assets of Brewin Dolphin Wealth 
Management Limited (‘BDWM’) and its subsidiary Brewin Dolphin Capital & Investments (Ireland) Limited acquired on 31 October 2019 
(see note 35 for details), both based in the Republic of Ireland, together ‘Brewin Dolphin Ireland’. At the year end Brewin Dolphin Ireland 
had net assets of £50.6 million (2019: £5.1 million) denominated in its local currency (Euros).

There has been no change to the Group’s exposure to market risks or the manner in which it manages and measures the risk during 
the year with the exception of the cash flow hedge detailed below. 

www.brewin.co.uk  

Brewin Dolphin

163

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30.  Risk management continued

Cash flow hedge

The Group has not undertaken any cash flow hedges in the current year. In the prior year, the Group undertook a short term cash  
flow hedge for €52.0 million (see below) to mitigate foreign exchange risk, ahead of the completion of the acquisition of Investec Capital 
& Investments (Ireland) Limited (see note 35). This was the only derivative held during 2019. 

Equity price risk

The Group is exposed to equity price risk arising from both FVTOCI and FVTPL investments (see note 20).

Equity price sensitivity analysis

The sensitivity analyses below have been determined based on the exposure to equity price risk at the reporting date.

If equity prices had been 5% higher/lower:

•  Pre-tax profit for the year ended 30 September 2020 would have been £1,900 higher/lower (2019: £18,650 higher/lower) due  

to changes in the fair value of financial assets at fair value through profit or loss; and

•  Other equity reserves as at 30 September 2020 would increase/decrease by £4,300 (2019: increase/decrease by £3,900) pre-tax  

for the Group as a result of the changes in fair value of financial assets through other comprehensive income.

The Group’s sensitivity to equity prices has not changed significantly from the prior year.

Interest rate risk

The Group is exposed to interest rate risk in respect of the Group’s cash and in respect of client deposits. The Group holds client and 
firm deposits on demand and in 30 to 95 day notice accounts. Client deposits are fully segregated from the Group’s deposits and held 
in separate accounts. During the year a 0.25% increase in base rate would have increased pre-tax profit by £272,000 (2019: 1% 
increase in base rate £1,159,000).

Credit risk

Credit risk refers to the risk that a client or other counterparty will default on its contractual obligations resulting in financial loss to the 
Group. The Group’s exposure to credit risk arises principally from the settlement of client and market transactions (‘settlement risk’) and 
cash deposited at banks.

The Company has credit risk resulting from intercompany balances held with its subsidiaries; these are reviewed for impairment at each 
reporting date.

Settlement risk

Exposures to settlement risk are spread across a large number of counterparties and clients. A delivery versus payment (‘DVP’) 
settlement method is also used for the majority of transactions, ensuring that securities and cash are exchanged within a short period  
of time. Consequently, no residual maturity analysis is presented. The Group also holds collateral in the form of cash, as well as equity 
and bonds which are quoted on recognised exchanges. This collateral is held, principally, in Group nominee accounts.

Concentration of credit risk

The Group has no significant concentration of credit risk with the exception of cash. The Group utilises a panel of five internally 
approved major banking groups and the majority of cash is currently spread across all five on the panel.

Maximum exposure

The maximum exposure to credit risk at the end of the reporting year is equal to the Balance Sheet figure. 

Credit exposure

Credit exposure in relation to settlement risk is monitored daily. The Group’s exposure to large trades is limited with an average bargain 
size in the current year of £16,971 (2019: £16,403).

Impaired assets

The total gross amount of individually impaired assets in relation to trade receivables at the year end was £392,000 (2019: £179,000). 
Collateral valued at fair value by the Group in relation to these impaired assets was £59,000 (2019: £136,000). This collateral is stock 
held in the clients’ account which per our client terms and conditions can be sold to meet any unpaid liabilities falling due. The net 
difference has been provided as an allowance for credit impaired assets (see note 19). Note 19 details amounts past due but  
not impaired.

164

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Annual Report and Accounts 2020

Non-impaired assets

Financial assets that are neither past due nor impaired in respect of trade receivables relate mainly to bonds and equity trades quoted 
on a recognised exchange, which are matched in the market, and are either traded on a Delivery Versus Payment basis or against  
a client’s portfolio in respect of which any one trade would normally be a small percentage of the client’s collateral held by the Group’s 
nominees. At the year end no financial assets that would otherwise be past due or impaired had been renegotiated (2019: none).

Loans to employees are repayable over a maximum of three years (see note 19).

The credit risk on liquid funds, cash and cash equivalents is limited as deposits are diversified across a panel of major banks.  
This ensures that the Group is not excessively exposed to an individual counterparty. The Group’s policy requires cash deposits  
to be placed with banks with a minimum long-term credit rating of A- (S&P)/A3 (Moody’s)/A- (Fitch), excluding Brewin Dolphin Wealth 
Management Limited and its subsidiaries. Requirements and limits are reviewed on a regular basis. The Group’s allocation of cash and 
cash equivalents to S&P rating grades has been outlined in the below table:

Cash and cash equivalents

AA
0.4%

A+
40.5%

A
34.9%

A-
17.2%

Below A-
7.0%

The Group maintains a set of Credit Risk policies which are regularly reviewed by the Board. A due diligence review is also performed 
on all counterparties on an annual basis, at a minimum. The investment of cash is managed by the Treasury team.

There has been no material change to the Group’s exposure to credit risk during the year.

Liquidity risk

Liquidity risk refers to the risk that the Group will be unable to meet its financial obligations as they fall due. The Group maintains 
adequate cash resources to meet its financial obligations at all times. When investing cash belonging to the Group or its clients,  
the focus is on security of principal and the maintenance of liquidity. Client money is held in segregated client bank accounts with  
strict limits on deposit tenors, in accordance within regulatory guidelines designed to minimise liquidity risk.

The Group has a Liquidity Policy which is reviewed by the Board regularly. The Group’s intention at all times is to operate with an 
amount of liquid resources which provides significant headroom above that required to meet its obligations. Group cash resources  
are monitored on a daily basis through position reports and liquidity requirements are analysed over a variety of forecast horizons. 
Liquidity stress tests are regularly conducted to ensure ongoing liquidity adequacy, and a Contingency Funding Plan is also maintained 
to provide backup liquidity in the unlikely event of a severe liquidity stress event.

At 30 September 2020, the Group had access to a revolving credit facility of £10 million which is undrawn (2019: £10 million).

There has been no change to the Group’s exposure to liquidity risk or the manner in which it manages and measures the risk during 
the year. 

Group

The following are the undiscounted cash flows of financial liabilities based on the earliest date on which the Group can be required 
to pay.

At 30 September 2020

Financial liabilities
Shares to be issued including premium 
Financial liabilities at FVTPL – deferred and 
contingent consideration
Amortised cost

At 30 September 2019

Financial liabilities
Shares to be issued including premium 
Financial liabilities at FVTPL – deferred and 
contingent consideration
Amortised cost

Up to  
1 month 
£’000

1 month to  
3 months 
£’000

3 months to  
1 year 
£’000

1 to  
5 years 
£’000

Over  
5 years 
£’000

Total 
£’000

–

–

–

3,875

–

3,875

–
181,387
181,387

–
34,564
34,564

2,859
29,900
32,759

3,875
34,641
42,391

–
20,300
20,300

6,734
300,792
311,401

Up to  
1 month 
£’000

1 month to  
3 months 
£’000

3 months to  
1 year 
£’000

1 to  
5 years 
£’000

Over  
5 years 
£’000

–

–

–

3,875

–
150,044
150,044

–
31,808
31,808

1,409
19,920
21,329

6,734
1,152
11,761

–

–
–
–

Total 
£’000

3,875

8,143
202,924
214,942

www.brewin.co.uk  

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165

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Notes to the Financial Statements continued

30.  Risk management continued

Company

The following are the undiscounted cash flows of financial liabilities based on the earliest date on which the Company can be required 
to pay.

At 30 September 2020

Financial liabilities
Shares to be issued including premium
Amortised cost

At 30 September 2019

Financial liabilities
Shares to be issued including premium 
Amortised cost

Up to  
1 month 
£’000

1 month to  
3 months 
£’000

3 months to  
1 year 
£’000

1 to  
5 years 
£’000

Over  
5 years 
£’000

–
7,334
7,334

–
–
–

–
–
–

3,875
–
3,875

–
–
–

Up to  
1 month 
£’000

1 month to  
3 months 
£’000

3 months to  
1 year 
£’000

1 to 5 years 
£’000

Over  
5 years 
£’000

– 
7,346
7,346

 – 
–
–

 – 
–
–

3,875 
–
3,875

 – 
–
–

Total 
£’000

3,875
7,334
11,209

Total 
£’000

3,875 
7,346
11,221

Fair value measurement recognised on the Balance Sheet

The following table provides an analysis of financial instruments that are measured subsequent to initial recognition at fair value, 
grouped into Levels 1 to 3 based on the degree to which the fair value is observable:

•  Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities;
•  Level 2 fair value measurements are those derived from inputs other than the quoted price included within Level 1 that are observable 

for the asset or a liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices); and

•  Level 3 fair value measurements are those derived from formal valuation techniques that include inputs for the asset or liability that are 

not based on observable market data (unobservable inputs).

Fair value of the Group’s financial assets and liabilities that are measured at fair value on a recurring basis

Some of the Group’s financial assets and liabilities are measured at fair value at the end of each reporting period. The following table 
gives information about how the fair values of these financial assets and liabilities are determined.

Fair value  
as at  
30 September 
2020  
£’000

Fair value  
as at  
30 September 
2019  
£’000

Valuation technique(s) and key input(s)

Significant  
unobservable input(s)

Relationship  
of unobservable inputs 
to fair value

379

373 Quoted bid prices in an active market.

n/a

37

31

48

31

The valuation is based on published 
monthly NAVs.
The valuation is based on the net assets 
as presented in the most recent audited 
financial statements of the company.
A marketability discount is applied  
as this investment is highly illiquid.

n/a

Marketability  
discount ranging 
between 30-50%.

As the marketability 
discount increases 
the valuation 
decreases.

n/a

n/a

Level 1
Financial assets  
at FVTPL
Level 3
Financial assets  
at FVTOCI – Equity
Financial assets  
at FVTOCI – Equity

166

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Annual Report and Accounts 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
Sensitivity analysis

A sensitivity analysis of the significant unobservable inputs used in valuing the Level 3 financial instruments is set out below:

Financial asset
Current assets – financial assets at FVTOCI – Equity Marketability discount

Assumption

Change in assumption
Increase by 5%

Impact on valuation
Decrease by £4,300

Fair value hierarchy

At 30 September 2020

Financial assets at FVTPL
Equities
Financial assets at FVTOCI
Equities
Total

At 30 September 2019

Financial assets at FVTPL
Equities
Financial assets at FVTOCI
Equities
Total

Reconciliation of Level 3 fair value measurement of financial assets:

Financial assets at FVTOCI

Balance at 30 September 2018
Net gain from changes in fair value recognised in equity
Disposals
Balance at 30 September 2019
Net loss from changes in fair value recognised in equity
Disposals
Balance at 30 September 2020

Level 1 
£’000

Level 2 
£’000

Level 3 
£’000

Total 
£’000

379

–
379

–

–
–

–

68
68

379

68
447

Level 1 
£’000

Level 2 
£’000

Level 3 
£’000

Total 
£’000

373

–
373

–

–
–

–

79
79

373

79
452

Total 
£’000
676
1
(598)
79
(5)
(6)
68

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Notes to the Financial Statements continued

31.  Share-based payments

The Group recognised total expenses in the year of £9,779,000 (2019: £7,769,000) related to equity-settled share-based  
payment transactions.

For a summary of all options and awards outstanding at the year end see note 27.

Equity-settled share option schemes

The Group has one plan, the 2004 Approved Option Scheme (‘the Scheme’), for the granting of non-transferable options to employees. 
All options granted have fully vested and the services received from employees entitled to options under the Scheme have been  
fully expensed.

Other equity settled share-based payment plans

Long Term Incentive Plan (‘LTIP’)

The LTIP is a conditional arrangement under which contingent share awards can be made to selected senior management, including 
the Executive Directors. Details regarding the awards to the Executive Directors are set out in the Remuneration Report. The award will 
vest in one tranche, no earlier than three years from the grant date. Vesting will be subject to performance conditions which are set prior 
to each grant by the Remuneration Committee. The performance conditions will be related to the financial performance of the Group.

During 2020, the Group granted 1,192,743 LTIP awards which have an aggregate fair value of £3,507,499 at the date of grant.  
The Black-Scholes model is used to fair value the LTIP at the date of grant. The inputs into the Black-Scholes model used for the 
purposes of determining fair value were as follows:

Weighted average share price
Weighted average exercise price
Expected volatility
Expected life (yrs.)
Risk free rate 
Expected dividend yield

Share Incentive Plan (‘SIP’)

345p
0.0p
23.74%
3
0.77%
5.32%

Employees who have been employed for longer than six months and are subject to PAYE are invited to join the SIP. Employees may 
use funds from their gross salary (being not less than £10 and not greater than £150) to purchase ordinary shares in the Company 
(‘Partnership Shares’). For every Partnership Share purchased, the employee receives matching shares (up to a total value of £20 per 
month). Employees are offered an annual opportunity to top up contributions to the maximum annual limit of £1,800 (or 10% of salary  
if lower). All shares to date awarded under this scheme have been purchased in the market monthly. It is the intention of the Directors  
to continue this policy in the year to 30 September 2021.

Deferred Profit Share Plan (‘DPSP’)

The DPSP provides for eligible employees to defer part of their annual profit share entitlement into an award over ordinary shares  
(an ‘Award’). Current policy is that employees receiving annual profit share in excess of £50,000 are required to defer 33% of any profit 
share in excess of this amount for a period of three years. Additional deferral requirements apply to Executive Directors which are set 
out in the Directors’ Remuneration Report. Awards are generally in the form of nil cost options to acquire ordinary shares, although at 
the discretion of the Remuneration Committee they may also take the form of a conditional right to receive ordinary shares. Awards in 
the form of mandatory deferrals made to the employees who leave the Group at any time prior to vesting lapse unless the employee 
leaves as a result of good leaver provisions. It is the intention of the Board to recommend our Trustees to purchase the shares in the 
market to satisfy options awarded under this scheme in order to avoid dilution in the year to 30 September 2021.

During 2020, the Group granted 2,340,551 DPSP options which have an aggregate fair value of £8,074,901 at the date of grant.

Equity Award Plan (‘EAP’)

The EAP is a discretionary arrangement under which contingent share awards can be made to selected employees within the Group 
below Board level, for example to reward exceptional performance on behalf of the Group or in certain circumstances to aid key staff 
retention. Awards are generally in the form of conditional share awards, although at the discretion of the Remuneration Committee they 
may also take the form of share options. Awards will normally vest three years after grant subject to continued service provisions. 
Awards will only be capable of being satisfied with existing shares sourced via the Company’s employee benefit trust. No newly issued 
shares and/or treasury shares can be used under the EAP. Only non-director employees are eligible for selection to participate in  
the plan.

During 2020, the Group granted 148,561 EAP awards which have an aggregate fair value of £510,544 at the date of grant.

Share Award Agreement (‘SAA’)

The SAA was established specifically to facilitate the recruitment of the Chief Finance Officer and mirrors the rules of the LTIP subject to 
variations as set out in the SAA. The SAA was made in the form of conditional share awards with varying vesting dates. No performance 
conditions were attached to the SAA. The SAA is only capable of being settled by the transfer of existing shares via the ESOT and  
no newly issued or treasury shares can be used to satisfy the awards.

No awards have been made in the year.

168

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Annual Report and Accounts 2020

32.  Operating lease arrangements

Group

The Group as lessor

Disclosure required by IFRS 16

Operating leases, in which the Group is lessor, relate to certain property leases where there is surplus office space that the Group has 
sublet. The Group acts as an intermediate lessor in the sublease, where the Group has not transferred substantially all the risks and 
rewards of the head lease to the lessee, the sublease is classified as an operating lease.

The subleases have terms of 9 to 12 years and may contain tenant exercisable break options.

Maturity analysis of the operating lease payments receivable:

Less than 1 year
1 to 2 years
2 to 3 years
3 to 4 years
4 to 5 years
Greater than 5 years
Total operating lease payments receivable

Disclosure required by IAS 17

2020 
£’000
 687 
 687 
 687 
 687 
 687 
1,158 
4,593 

As at 30 September 2019, there was £6.6 million of future minimum sublease payments expected to be received under non-cancellable 
subleases. These expected future sublease receipts are deducted in arriving at the onerous contracts provision.

The Group as lessee

Disclosure required by IAS 17

The Group recognised operating leases payments as an expense in 2019 as follows:

Lease payments

Land and 
buildings 
£’000
7,744
7,744

 Hire of 
equipment 
£’000
297
297

The Group had significant operating lease arrangements with respect to the premises it occupies. Hire of equipment is in relation  
to multifunctional printers and vending machines.

At 30 September 2019, the Group had outstanding commitments for future minimum lease payments under non-cancellable  
operating leases, which fall due as follows:

Amounts payable under operating leases:
Within one year
In the second to fifth years inclusive
After five years

Land and 
buildings 
£’000

 Hire of 
equipment 
£’000

8,828
33,334
27,468
69,630

221
30
–
251

The balances disclosed above include future minimum onerous operating lease payments which are included in the onerous contracts 
provision calculation.

33.  Contractual commitments

Group

Capital expenditure authorised and contracted for at 30 September 2020 but not provided in the Financial Statements amounted  
to £0.7 million (2019: £7.8 million).

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Notes to the Financial Statements continued

34.  Notes to the Cash Flow Statement

Group

Operating profit
Adjustments for:

Depreciation of property, plant and equipment
Depreciation of right of use assets
Amortisation of intangible assets – client relationships and brand
Amortisation of intangible assets – software
Defined benefit pension scheme past service costs
Defined benefit pension scheme cash contributions
Share-based payment expense
Translation adjustments
Lease incentive
Interest income
Interest expense

Operating cash flows before movements in working capital
Increase in payables and provisions
Decrease in receivables and trading investments
Cash generated by operating activities
Tax paid
Net cash inflow from operating activities

2020 
£’000
63,792 

3,114 
6,250 
11,072 
417 
–
(1,250)
9,779 
303 
442 
491 
(20)
94,390 
27,237 
(27,347)
94,280
(16,894)
77,386

There are no liabilities due to financing activities other than lease liabilities, a reconciliation of which is provided in note 23.

Company

Operating profit/(loss)
Operating cash flows before movements in working capital
Interest income
Interest expense
(Decrease)/increase in payables 
Decrease in receivables and trading investments
Cash generated by operating activities
Tax paid
Net cash inflow from operating activities

2020 
£’000
45,410 
45,410 
5 
(16)
(154)
3,925 
49,170 
–
49,170 

2019 
£’000
60,961

2,823
–
6,858
1,105
1,909
(1,979)
7,769
(31)
–
1,414
(16)
80,813
43,227
(45,084)
78,956
(12,309)
66,647

2019 
£’000
(799)
(799)
26
–
152
33,712
33,091
–
33,091

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Annual Report and Accounts 2020

35.  Business combinations

Group

2020

a. 

Investec Capital & Investments (Ireland) Limited

On 31 October 2019, Brewin Dolphin Wealth Management Limited (‘BDWM’), a subsidiary, based in the Republic of Ireland,  
completed the acquisition of Investec Capital & Investments (Ireland) Limited (‘ICIIL’), the wealth management business of Investec 
Group in the Republic of Ireland. The acquired entity has been renamed Brewin Dolphin Capital and Investments (Ireland) Limited 
(‘BDCIIL’). BDCIIL was acquired to meet the delivery of the Group’s strategic objectives by expanding the Group’s presence and scale 
in Ireland.

The acquisition has been accounted for using the acquisition method. Details of the purchase consideration, the fair value of the net 
assets and intangible assets acquired, and the net cash outflow arising on acquisition are as follows:

Purchase consideration:

Cash paid
Net assets acquired for cash
Total purchase consideration

£’000
32,029
11,335
43,364

The fair values of the assets and liabilities recognised as a result of the acquisition are provisional and may be subject to change during 
the measurement period:

Amounts recognised:

Non-current assets

Intangible asset – client relationships1

Current assets

Trade and other receivables
Cash and cash equivalents

Current liabilities

Trade and other payables
Cash and cash equivalents

Non-current liabilities
Identifiable net assets acquired

Goodwill

£’000

32,067

8,316
14,102

(7,773)
(1,380)
(4,008)
41,324

2,040

1.  The fair value of BDCIIL’s client relationship intangible assets on consolidation has been measured using a multi-period excess earnings method. The model uses 
estimates of client longevity and the level of both funds and activity driving income to derive a forecast series of cash flows, which are discounted to a present 
value to determine the fair value of the client relationships acquired.

The goodwill balance comprises:

•  the excess of the fair value of the assets acquired (excluding the deferred tax liability) over the consideration paid which was negative; 

and

•  the value of the deferred tax liability arising on recognition of the client relationship intangible asset on acquisition.

Net cash outflow arising on acquisition:

Consideration paid in cash

Less: Net assets acquired for cash

Total net cash outflow1

£’000
43,364
(11,335)
32,029

1.  Shown in the line item “Acquisition of subsidiaries” within the Consolidated Cash Flow Statement.

i. 

Acquisition-related costs

Acquisition-related costs of £3,600,000 have been recognised as an expense in the Income Statement (2019: £1,734,000).

ii.  Revenue and net profit

The acquired business contributed revenues of £13,491,000 and profit after tax of £2,201,000 to the Group for the period from  
31 October 2019 to 30 September 2020 excluding the impact of the amortisation for the client relationships recognised on acquisition. 
If the acquisition had occurred on 1 October 2019, consolidated revenue and consolidated profit after tax for the year would have  
been £1,226,500 and £200,100 higher respectively, excluding the impact of the amortisation for the client relationships recognised  
on acquisition.

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Notes to the Financial Statements continued

35.  Business combinations continued

2019

a. 

Aylwin Limited

On 11 March 2019, the Group’s principal operating subsidiary, Brewin Dolphin Limited, acquired 100% of the ordinary share capital  
of Aylwin Limited (‘Aylwin’), an unlisted company based in Surrey which specialises in the provision of financial planning services.

Aylwin was acquired to expand the Group’s financial planning activities in Southern England and contribute to the delivery of the 
Group’s strategic objectives. In turn, Aylwin’s clients will benefit from access to Brewin Dolphin’s broader product and service offering.

The acquisition has been accounted for using the acquisition method. Details of the purchase consideration, the fair value of the net 
assets and intangible assets acquired, and the net cash outflow arising on acquisition are as follows:

Purchase consideration:

Cash paid
Net assets acquired for cash
Deferred consideration (see ii below)
Total purchase consideration

£’000
1,944
428
1,968
4,340

The fair values of the assets and liabilities recognised as a result of the acquisition are provisional and may be subject to change during 
the measurement period:

Amounts recognised:

Non-current assets

Intangible asset – client relationships1

Current assets

Trade and other receivables
Cash and cash equivalents

Current liabilities

Trade and other payables

Non-current liabilities
Identifiable net assets acquired
Goodwill

£’000

3,912

133
511

(216)
(665)
3,675
665

1.  The fair value of Aylwin’s client relationship intangible assets has been measured using a multi-period excess earnings method. The model uses estimates of client 
longevity and the level of activity driving commission income to derive a forecast series of cash flows, which are discounted to a present value to determine the fair 
value of the client relationships acquired.

Net cash outflow arising on acquisition:

Consideration paid in cash

Less: net assets acquired for cash

Total net cash outflow1

£’000
2,372
(428)
1,944

1.  Shown in the line item ‘Acquisition of subsidiaries’ within the Consolidated Cash Flow Statement.

Acquisition-related costs

i. 
Acquisition-related costs amounting to £73,800 have been recognised as an expense in the Income Statement for the year ended  
30 September 2019.

Deferred consideration

ii. 
The deferred consideration comprises two cash payments of £1 million each, due on the first and second completion anniversaries.  
The fair value of the deferred consideration payments has been estimated to be £1,944,000 after calculating the present value of the 
future cash flows.

Revenue and profit contribution

iii. 
Aylwin contributed revenues of £645,000 and profit after tax of £130,000 to the Group for the period from 12 March 2019  
to 30 September 2019. If the acquisition had occurred on 1 October 2018, consolidated revenue and consolidated profit after tax  
for the year to 30 September 2019 would have been £1,257,000 and £265,000 higher respectively.

Aylwin contributed revenues of £66,000 and profit after tax of £29,000 to the Group for the period from 12 March 2019  
to 31 March 2019.

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b.  Mathieson Consulting Limited (’MC’)

On 1 April 2019, Brewin Dolphin Limited acquired 100% of the ordinary share capital of MC, a consultancy business, that provides an 
expert witness report service covering pensions. MC was acquired to expand the Group’s professional service offering and contribute 
to the delivery of the Group’s strategic objectives.

The acquisition has been accounted for using the acquisition method. Details of the purchase consideration, the fair value of the net 
assets and intangible assets acquired, and the net cash outflow arising on acquisition are as follows:

Purchase consideration:

Cash paid
Net assets acquired for cash
Deferred consideration (see ii below)
Total purchase consideration

£’000
736
413
652
1,801

The fair values of the assets and liabilities recognised as a result of the acquisition are provisional and may be subject to change during 
the measurement period:

Non-current assets

Property, plant and equipment
Intangible asset – brand1

Current assets

Trade and other receivables
Cash and cash equivalents

Current liabilities

Trade and other payables

Non-current liabilities
Identifiable net assets acquired
Goodwill 

£’000

12
1,388

192
362

(153)
(236)
1,565
236

1.  The fair value of MC’s brand intangible asset has been measured using a multi-period excess earnings method. The model uses the expected level of activity 
driving commission income to derive a forecast series of cash flows, which are discounted to a present value to determine the fair value of the brand acquired.

Net cash outflow arising on acquisition:

Consideration paid in cash

Less: net assets acquired for cash

Total net cash outflow1

£’000
1,149
(413)
736

1.  Shown in the line item ‘Acquisition of subsidiaries’ within the Consolidated Cash Flow Statement.

Acquisition-related costs

i. 
Acquisition-related costs amounting to £68,300 have been recognised as an expense in the Income Statement for the year ended  
30 September 2019.

Deferred consideration

ii. 
The deferred consideration comprises three payments, on each of the first three completion anniversaries. The fair value of the 
payments has been estimated to be £652,000 after calculating the present value of the future cash flows.

Revenue and profit contribution

iii. 
MC contributed revenues of £528,000 and profit after tax of £57,000 to the Group for the period from 1 April 2019 to  
30 September 2019. If the acquisition had occurred on 1 October 2018, consolidated revenue and consolidated profit after tax for the 
year to 30 September 2019 would have been £1,031,000 and £120,000 higher respectively.

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Strategic ReportGovernanceFinancial StatementsOther InformationNotes to the Financial Statements continued

35.  Business combinations continued

c. 

Epoch

On 9 August 2019, Brewin Dolphin Limited acquired the assets and staff of Epoch Wealth Management LLP, an IFA firm based in Bath, 
for an initial payment of £10.0 million, an estimated deferred consideration of £1.5 million and an estimated contingent consideration  
of £7.75 million which is subject to performance conditions. The acquisition is expected to increase the Group’s market share.

The acquisition has been accounted for using the acquisition method. Details of the purchase consideration, the fair value of the net 
assets and intangible assets acquired, and the net cash outflow arising on acquisition are as follows:

Purchase consideration:

Cash paid
Contingent consideration (see ii below)
Total purchase consideration

£’000
10,000
8,792
18,792

The fair values of the assets and liabilities recognised as a result of the acquisition are provisional and may be subject to change during 
the measurement period:

Non-current assets

Intangible asset – client relationships1

Non-current liabilities
Identifiable net assets acquired
Goodwill

£’000

18,792
(3,195)
15,597
3,195

1.  The fair value of Epoch’s client relationship intangible assets has been measured using a multi-period excess earnings method. The model uses estimates of client 
longevity and the level of activity driving commission income to derive a forecast series of cash flows, which are discounted to a present value to determine the fair 
value of the client relationships acquired.

Net cash outflow arising on acquisition:

Consideration paid in cash
Total net cash outflow1

£’000
10,000
10,000

1.  Shown in the line item ‘Purchase of intangible assets – client relationships’ within the Consolidated Cash Flow Statement.

Acquisition-related costs

i. 
Acquisition-related costs of £461,000 have been recognised as an expense in the Income Statement for the year ended 
30 September 2019.

Contingent consideration

ii. 
The contingent consideration comprises three separate payments. The estimated first contingent consideration comprises a single  
cash payment due 18 months following the acquisition date. The fair value of the payment has been estimated to be £1,476,000  
after calculating the present value of the future cash flows. The estimated second contingent consideration has been fair valued  
at £7,316,000 and will be settled in both cash and the Company’s shares, upon satisfaction of the performance conditions.  
This contingent consideration is payable at the end of the twelve-month performance period to 30 September 2022; the measurement 
of performance can be delayed under certain circumstances by the seller. A third contingent consideration will be settled in both cash 
and the Company’s shares at the end of 30 September 2024 if performance conditions are met. As at 30 September 2019, it is not 
expected that this contingent consideration will be payable, therefore it has been estimated as £nil.

iii.   Acquired tangible assets and other assets
The fair value of the acquired Property, Plant and Equipment and other assets is £nil.

iv.   Revenue and net profit
The acquired business contributed revenues of £618,000 and profit after tax of £130,000 to the Group for the period from  
9 August 2019 to 30 September 2019. If the acquisition had occurred on 1 October 2018, consolidated revenue and consolidated 
profit after tax for the year to 30 September 2019 would have been £4,339,000 and £467,000 higher respectively.

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36.  Related party transactions

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation. The primary 
statements of the Company include amounts attributable to subsidiaries. These amounts have been disclosed in aggregate in the 
relevant notes to the financial statements of the Company and in detail in the following table:

Bell Lawrie White & Co. Limited 
Brewin Dolphin Limited
Brewin Broking Limited

Amounts owed  
by related parties

Amounts owed  
to related parties

2020 
£’000
–
35,042
–
35,042

2019 
£’000
–
38,967
–
38,967

2020 
£’000
2,434
–
4,900
7,334

2019 
£’000
2,434
–
4,900
7,334

All amounts owed by related parties are interest free and repayable on demand.

The only effect of related party transactions on the profit and loss of the Company was in respect of dividends. The Company received 
dividends of £45,500,000 (2019: £nil) from Brewin Dolphin Limited and £nil (2019: £1,067,250) from Brewin Dolphin Wealth 
Management Limited.

The Group companies did not enter into any transactions with related parties who are not members of the Group during the year,  
save as disclosed elsewhere in these financial statements.

All amounts outstanding with related parties are unsecured and will be settled in cash. No guarantees have been given or received.

No provisions have been made for doubtful debts in respect of the amounts owed by related parties.

Remuneration of key management personnel (‘KMP’)

Key management personnel are responsible for planning, directing and controlling the activities of the Group. Key management 
personnel for the Group have been determined to be the Directors and members of the Executive Committee.

The remuneration expense for key management personnel is as follows:

Short-term employee benefits
Post-employment benefits
Share-based payment:

Lapses where KMP have left the Group
Continuing KMP

2020 
£’000
4,646
22

(109)
1,221
5,780

2019 
£’000
4,968
16

–
1,047
6,031

The remuneration of individual Directors is set out in the Directors’ Remuneration Report on page 83 in addition to the disclosure above.

A number of the Group’s key management personnel and their close family members make use of the services provided by companies 
within the Group. Charges for such services are made at various staff rates.

Directors’ transactions

There are no contracts, loans to Directors or other related party transactions with Directors.

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Strategic ReportGovernanceFinancial StatementsOther Information 
 
Notes to the Financial Statements continued

37.  Impact of application of IFRS 16 Leases

Group

The Group adopted IFRS 16 from 1 October 2019. In accordance with the transition requirements of IFRS 16, comparative information 
for 2019 has not been restated.

The adoption of IFRS 16 has resulted in a significant increase in the Group’s reported assets and liabilities on its Consolidated Balance 
Sheet. The depreciation (of the ROU asset) and interest charges (unwind of the discounted lease liability) have replaced the lease costs 
charged to other operating costs in the Income Statement on a straight-line basis under the previous standard (IAS 17).

The application of IFRS 16 has had no impact on the consolidated cash flows of the Group except that lease payments and associated 
interest payments are shown within financing activities rather than net cash flows from operating activities and include interest received 
and cash payments from lessees. There has been no impact on the basic and diluted earnings per share for the Group.

Impact on the Consolidated Balance Sheet as at 1 October 2019

The table below shows the amount of adjustment for each financial statement line item affected by the initial application of IFRS 16. 

Property, plant and equipment 
Right of use assets 
Non-current other receivables 
Non-current finance lease receivables 
Total non-current assets 
Current trade and other receivables 
Current finance lease receivables 
Total current assets 
Total assets 
Current trade and other payables 
Current lease liabilities 
Current provisions 
Total current liabilities 
Net current assets 
Net deferred tax liability 
Non-current lease liabilities 
Non-current provisions 
Total non-current liabilities 
Total liabilities 
Net assets 
Profit and loss account 
Total equity 

ROU assets

 At  
30 September 
2019  
£’000
 10,659 
 – 
 – 
 – 
 145,278 
 216,212 
 – 
 445,863 
 591,141 
 220,921 
 – 
 4,350 
 231,306 
 214,557 
 2,699 
 – 
 14,933 
 22,132 
 253,438 
 337,703 
 231,115 
 337,703 

 Adjustments  

£’000
 (217)
 43,305 
 688 
 1,181 
 44,957 
 (1,371)
 118 
 (1,253)
 43,704 
 (3,039)
 6,653 
 (521)
 3,093 
 (4,346)
 (1,323)
 51,131 
 (3,384)
 46,424 
 49,517 
 (5,813)
 (5,813)
 (5,813)

 At  
1 October 
2019  
£’000
 10,442 
 43,305 
 688 
 1,181 
 190,235 
 214,841 
 118 
 444,610 
 634,845 
 217,882 
 6,653 
 3,829 
 234,399 
 210,211 
 1,376 
 51,131 
 11,549 
 68,556 
 302,955 
 331,890 
 225,302 
 331,890 

These assets (see note 15) represent the Group’s contractual right to access an identified asset under the terms of the lease contract. 

Finance lease receivables

Amounts due from lessees under finance leases are recognised as finance lease receivables (see note 16) and represent the Group’s 
net investment in the finance sublease. 

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Annual Report and Accounts 2020

Lease liabilities

The liabilities represent the Group’s contractual obligation to minimum lease payments during the lease term. Any liability payable in the 
next 12 months is recognised in current liabilities and all other liabilities are recognised in non-current liabilities.

To measure the lease liabilities, the remaining lease payments were discounted using a weighted average incremental borrowing rate  
of 3.9%. See note 4b(iv) for an explanation of the determination of the incremental borrowing rate.

The table below reconciles the operating lease commitments as at 30 September 2019 disclosed in note 32 and the lease liability 
recognised at the date of initial application of IFRS 16.

Operating lease commitments at 30 September 2019
Short-term leases and low value leases
Effect of discounting the above amounts
Lease liabilities recognised at 1 October 2019

Current liability
Non-current liability
Lease liabilities recognised at 1 October 2019

Deferred tax

 £’000 
69,881 
(363)
(11,734)
57,784 

6,653 
51,131 
57,784 

A deferred tax asset has been recognised and represents the temporary corporation taxation timing difference on the transition 
adjustment taken to reserves.

Trade and other payables/trade and other receivables and provisions

The adjustments to these balances are in relation to lease incentives, onerous property provisions, dilapidation provisions and certain 
lease incentives which were recognised on the Consolidated Balance Sheet under IAS 17. These items are now reflected in either the 
ROU assets or lease liabilities.

Retained earnings

The impact on opening retained reserves on the initial application of IFRS 16 was to reduce reserves by £5,813,000.

Impact on the Consolidated Income Statement for the year ended 30 September 2020

The Group recognised lease liability finance costs of £2,327,000 for the year; depreciation expense of £6,250,000 for the ROU assets 
(see note 15); and rental income of £572,000 from operating subleases (shown in note 5 within other operating income).

For the year ended 30 September 2019, the Group recognised rental costs of £8,041,000 in accordance with IAS 17.

38.  Post balance sheet events

Company and Group

There were no post balance sheet events.

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Strategic ReportGovernanceFinancial StatementsOther Information 
Agility & Resilience
Other 
Information 

Other Information
180  Five Year Record
181  Appendix – Calculation of Key 
Performance Indicators

182 Shareholder Information 
183 Glossary 
184 Offices 

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Annual Report and Accounts 2020

www.brewin.co.uk  

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179

Strategic ReportGovernanceFinancial StatementsOther InformationOther Information 

Five Year Record (unaudited)

Revenue
Other operating income
Income

Staff costs
Other operating costs
Adjusted items
FSCS levy
Redundancy costs
Onerous contracts 
One-off migration costs
Defined benefit pension scheme past service costs
Acquisition costs
Incentivisation awards
Amortisation of intangible assets – client relationships 
and brand

Operating expenses

2020 
£’000
359,164
2,283
361,447

2019 
£’000
336,301
2,808
339,109

2018 
£’000
326,226
2,801
329,027

2017 
£’000
303,896
568
304,464

2016 
£’000
280,484
1,866
282,350

(199,485)
(82,056)

(184,896)
(80,812)

(174,822)
(77,506)

(162,689)
(71,766)

(152,175)
(69,458)

–
–
(250)
–
–
(3,600)
(1,192)

–
–
(996)
–
(1,909)
(2,337)
(340)

288
–
(170)
–
–
–
(1,318)

–
(742)
(1,969)
–
–
(1,683)
(1,297)

–
(2,780)
(311)
(1,596)
–
–
–

(11,072)
(297,655)

(6,858)
(278,148)

(7,619)
(261,147)

(6,650)
(246,796)

(6,287)
(232,607)

Operating profit
Net finance (expense)/income and other gains and losses
Profit before tax
Tax
Profit attributable to equity shareholders of the parent 

63,792
(1,720)
62,072
(14,117)
47,955

60,961
1,563
62,524
(14,457)
48,067

67,880
624
68,504
(15,008)
53,496

57,668
(25)
57,643
(12,490)
45,153

49,743
319
50,062
(11,095)
38,967

Dividend per share

14.3p

16.4p

16.4p

15.0p

13.0p

Adjusted1 earnings per share

Basic
Adjusted1 diluted

1.  See note 12.

21.1p
20.4p

21.2p
20.5p

22.5p
21.7p

20.5p
19.6p

17.7p
16.8p

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Brewin Dolphin 

Annual Report and Accounts 2020

 
 
 
 
 
 
Appendix – calculation of KPIs 

Revenue growth

1. Discretionary funds inflows are calculated from the Group’s 
client database. The growth in net inflows is derived from the 
total new client accounts opened, closed or transferred 
between services categories during the year. Net fund flows 
of £0.9 billion over the opening discretionary funds value of 
£40.1 billion show a growth rate of 2.2%.

Improved efficiency

2. Adjusted1 PBT margin is calculated by taking the adjusted1 
profit before tax of £78.2 million in 2020 (2019: £75.0 million) 
over the total income of £361.4 million (2019: £339.1 million) 
resulting in an adjusted1 PBT margin of 21.6% (2019: 22.1%).
3. Discretionary funds per Client Facing Certified Person 
of £77 million (2019: £81 million) is based on the total of 
discretionary funds excluding MPS over the total number of 
client-facing professional investment managers and financial 
planning staff (‘Client Facing Certified Persons’) for the Group 
of 477 (2019: 448).

Capital efficiency and shareholder return

4. Capital adequacy risk appetite ratio is calculated by 

dividing regulatory capital resources over the assessment  
of regulatory capital requirements (see note 30 to the  
financial statements).

5. Adjusted1 diluted earnings per share, the diluted earnings 

per share is 20.4p (2019: 20.5p).

6. Dividend payout ratio is calculated by adding the interim and 
final dividend per share paid by the Group 14.3p (2019: 16.4p) 
and dividing by adjusted1 diluted EPS 20.4p (2019: 20.5p).

1.  Adjusted items are amortisation of client relationships and brand,  

defined benefit pension scheme past service costs, acquisition costs, 
incentivisation awards, onerous contracts and other gains and losses.

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Strategic ReportGovernanceFinancial StatementsOther InformationShareholder information

Investor information

Electronic communications

Shareholders have previously passed a resolution enabling 
Brewin Dolphin to take advantage of provisions in the  
Companies Act 2006 that allow us to supply documents such  
as the Annual Report and Accounts to our shareholders via our 
website www.brewin.co.uk. This helps to reduce the cost and 
environmental impact of producing and distributing printed 
documents. Shareholders that wish to continue to receive 
shareholder documents in hard copy can request this by writing 
to the registrar, Equiniti.

All shareholder communications, including the Annual Report and 
Accounts, are made available to shareholders on the Brewin 
Dolphin website and you may opt to receive email notification that 
documents and information are available to  
view and download. If you would like to sign up for this service, 
visit Equiniti’s website. You may change the way you receive 
communications at any time by contacting Equiniti.

Annual General Meeting

The 2021 Annual General Meeting of Brewin Dolphin Holdings 
PLC will be held at 12 Smithfield Street London EC1A 9BD  
on Friday 5 February 2021 at 11.30 a.m and this will be a closed 
meeting due to COVID-19. Shareholders are not permitted  
to attend the meeting. Further details are available in the  
Notice of Meeting.  

Visit our website, www.brewin.co.uk, for investor information  
and Company news. In addition to accessing financial data,  
you can view and download annual and interim reports,  
analyst presentations and access the best of our research  
and investment views, plus lifestyle news and interviews.

You can also subscribe to an email news alert service to 
automatically receive an email when significant announcements 
are made.

Shareholding information

Please contact our registrars, Equiniti, directly for all enquiries 
about your shareholding. Visit their Investor Centre website 
www.shareview.co.uk for online information about your 
shareholding (you will need your shareholder reference number 
which can be found on your share certificate or dividend tax 
voucher), or telephone the registrars direct: 0371 384 2237 
or + 44 (0) 121 415 7047.

Dividend mandate

Shareholders can arrange to have their dividends paid directly 
into their bank or building society account by completing a bank 
mandate form. The advantages to using this service are:  
the payment is more secure than sending a cheque through the 
post; it avoids the inconvenience of paying in a cheque; and there 
is no risk of lost, stolen or out-of-date cheques.

A mandate form can be obtained from Equiniti or you will find one 
on the reverse of the tax voucher of your last dividend payment.

Useful contacts

Registered Office:
12 Smithfield Street, London ECIA 9BD. +44 (0) 20 7248 4400

Company Registration Number:
02685806

Company Secretary:
Tiffany Brill 0.Cosec@brewin.co.uk

Head of Investor Relations:
Carla Bloom investor.relations@brewin.co.uk

Registrar:
Equiniti Limited, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. +44 (0) 121 415 7047

Online help:
shareview.co.uk – from here, you will be able to securely email Equiniti with your enquiry.

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Glossary

AGM 

Annual General Meeting

FRC 

Financial Reporting Council

ASOP 

Approved Share Options Plan

FSCS 

Financial Services Compensation Scheme

Aylwin 

Aylwin Limited

GDPR 

General Data Protection Regulation

BDCILL 

Brewin Dolphin Capital & Investments (Ireland)  
Limited

Brewin Dolphin Holdings PLC/Brewin Dolphin

GHG 

Greenhouse Gas Emissions

Group 

 Brewin Dolphin Holdings PLC (the ‘Company’) 
and its subsidiaries

Brewin Dolphin Limited

IAS 

International Accounting Standards

BDH 

BDL 

BDO LLP 

Internal Auditor

ICAAP 

Internal Capital Adequacy Assessment Process

BDWM 

 Brewin Dolphin Wealth Management Limited

bps 

BPS 

Basis points

Brewin Portfolio Service

CASS 

Client Money & Assets

CEO 

Chief Executive Officer

CFCP 

 Client-facing Certified Person 

CFO 

CGU 

CMA 

CSR 

CRO 

Chief Financial Officer

Cash generating unit

Competition and Markets Authority

Corporate Social Responsibility

Chief Risk Officer

Deloitte LLP  External Auditor

DFM 

Discretionary Fund Management

DPSP 

Deferred Profit Share Plan

EAP 

Equity Award Plan

EBITDA 

 Earnings before interest, tax, depreciation 
and amortisation

ICIIL 

IFA 

KPIs 

KRIs 

L&D 

LSE 

LTIP 

Investec Capital & Investments (Ireland) Limited

Independent Financial Adviser

Key Performance Indicators

Key Risk Indicators

Learning and Development

London Stock Exchange

 The Company’s long term incentive plan, 
the ‘Long Term Performance Plan’

MAR 

Market Abuse Regulation

Mathieson  Mathieson Consulting Limited

MiFID II 

Markets in Financial Instruments Directive 

MPS 

MTP 

PBT 

ROE 

RMF 

SAA 

Managed Portfolio Service

Medium-Term Plan

Profit Before Tax

Return on Equity

Risk Management Framework

Share Award Agreement

Epoch  

Epoch Wealth Management LLP

SMCR 

Senior Managers & Certification Regime

Earnings per share

TCFD 

Task Force on Climate-related Financial Disclosures

EPS  

ESG 

Environment, Social, Governance

Equiniti 

The Company’s Registrar

FCA 

Financial Conduct Authority

TSR 

XO 

Total Shareholder Return

Execution Only

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O∞ces1 

Brewin Dolphin Limited

Aberdeen
0122 426 7900

Bath
0122 548 7772

Belfast
0289 044 6000

Birmingham 
0121 710 3500

Bristol
0117 968 9500

Cambridge
0122 345 5408

Cardiff
0292 034 0100

Cheltenham
0124 257 7677

Dundee
0138 231 7200 

Edinburgh 
0131 225 2566

Exeter
0139 244 0450

Gatwick
0129 3661 323

Glasgow
0141 221 7733

Ipswich
0147 326 7200

Jersey
0153 470 3000

Leeds
0113 245 9341

Brewin Dolphin Wealth Management Limited 

Dublin
+353(0) 126 00080

Cork
+353(0) 212 373820

Mathieson Consulting Limited 

Birmingham 
0121 710 3500 

Lincoln
0152 250 3000

London - City
0203 201 3900

London – West End
0203 201 4000

Oxford
0186 525 5750

Penrith
0176 886 1710

Plymouth 
0175 233 4650

Manchester
0161 839 4222

Marlborough 
0167 251 9600

Newcastle 
0191 279 7300

Nottingham
0115 852 5580

Norwich 
0160 396 4236

Royal Tunbridge Wells 
0189 273 9580

Shrewsbury 
0174 339 9000

Truro
0187 222 8080

Winchester 
0196 279 8000

1.   www.brewin.co.uk/our-offices/

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Printed by Park Communications on FSC® certified paper.

Park works to the EMAS standard and its Environmental Management System is certified to ISO 14001.

This publication has been manufactured using 100% offshore wind electricity sourced from UK wind.

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