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British American Tobacco

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FY2020 Annual Report · British American Tobacco
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 Building the 
 Enterprise of 
 the Future

Annual Report and Form 20-F 2020

30%

Of our direct energy  
from renewable sources

>35%

Reduce the total amount 
of water withdrawn from 
our 2017 baseline

100%

Of plastic packaging to 
be reusable, recyclable 
or compostable

> 30%

Reduce our absolute 
Scope 1 and Scope 2 
CO2e emissions from  
our 2017 baseline

Ambitious 
Environmental  
Targets

2025

2030Carbon Neutrality TargetAmbitious Business Goals
New Category Revenue 
Target of £5bn

2025
2030

Target of 50mn 
Consumers of  
Non-Combustible 
Products

d

Our Purpose
To reduce the health impact 
of our business by offering 
a greater choice of enjoyable 
and less risky products 
for our consumers.

1

We are clear that combustible cigarettes pose serious health risks. 
The only way to avoid these risks is not to start or to quit. However, we 
encourage those who would otherwise continue to smoke to switch 
completely to scientifically-substantiated, reduced-risk alternatives.*†

In order to deliver this, BAT is transforming into a truly consumer-
centric multi-category consumer products business.

Consumer
Moments

Multi-Category
Portfolio

Consumer
Digital Insights

Consumer
Centricity

Digitally
Embedded
RGM

Product
Boundaries

Product 
Satisfaction
Index

*  Based on the weight of evidence and assuming a complete switch from cigarette smoking. These products are not risk free and are addictive.

†  Our products as sold in the US, including Vuse, Velo, Grizzly, Kodiak, and Camel Snus, are subject to FDA regulation and no reduced-risk claims will be 

made as to these products without agency clearance.

BAT Annual Report and Form 20-F 2020Inside This Report

Delivering A Better TomorrowTM
For Consumers  

 Tobacco Harm Reduction  
Through World-Class Science  

  Digital Transformation  
  Unlocking Commercial Value  
Short-Term Deliverables  
to Fuel A Better TomorrowTM  
For Society and the Environment  
Awards and Recognition  
Putting ESG Front and Centre  
ESG Framework  
Reducing the Health Impact of Our Business  
Excellence in Environmental Management  

  Delivering a Positive Societal Impact  

Robust Governance  

For Employees  
Ethos  
People and Culture  

For Shareholders  

Financial Performance Summary  
Treasury and Cash Flow  

  Other  

Regional Review  
Engaging With Our Stakeholders  

Business Environment
Group Principal Risks  

 29

 30

 32

 34

 44

 45

 46

 48

 49

 51

 54

 56

 58

 59

 60

 64

 65

 70

 72

 74

 82

 84

Strategic Report
Overview
Chairman’s Introduction  
Responding to the COVID-19 Pandemic  
Chief Executive’s Review  
 04
Finance and Transformation Director’s Overview    07
Our Year in Numbers  
 09
Investment Case  

 03

 02

 10

Strategic Management
Global Industry Overview  
The Foundations of our Evolved Strategy 
A Strategy for Accelerated Growth  
Our Consumer-Centric Multi-Category Portfolio  
Our Global Business  
Our Business Model  
Accelerating the Enterprise of the Future  
Short-Term Deliverables  
to Fuel A Better TomorrowTM  

 12

 16

 18

 20

 22

 24

 26

 28

Explore the story 
of our year
Featuring downloadable 
versions of this report, 
along with our ESG report 
and other content – all 
accessible on desktop, 
tablet and mobile.

www.bat.com/reporting

01

  89

   91

  92

  94

  95

  96

   97

  100

  102

  104

  105

  106

  110

   117

   140

Governance
Directors’ Report
Chairman’s Introduction on Governance  
Governance  
Board of Directors  
Management Board  
Leadership Overview  
Our Culture and Values  
Board Engagement With Stakeholders  
Board Activities in 2020  
Division of Responsibilities  
Board Effectiveness  
Nominations Committee  
Chairman Succession  
Audit Committee  

Remuneration Report 
Annual Statement on Remuneration  
Responsibility of Directors@  

Financial Statements
Group Financial Statements
Independent Auditor’s Report  
Group Companies and Undertakings  
Parent Company Financial Statements@  

   141

  254

  264

Other Information
Additional Disclosures  
Shareholder Information  

   271

   319

British American Tobacco p.l.c. (No. 3407696)  
Annual Report 2020

This document constitutes the Annual Report and Accounts of British American Tobacco 
p.l.c. (the Company) and the British American Tobacco Group prepared in accordance with 
UK requirements and the Annual Report on Form 20-F prepared in accordance with the US 
Securities Exchange Act of 1934 (the Exchange Act) and the rules promulgated thereunder 
for the year ended 31 December 2020, except that certain phrases, paragraphs or similar 
sections denoted with a ‘@’ symbol do not form part of the Annual Report on Form 20-F 
as filed with the US Securities and Exchange Commission (the SEC) and certain phrases, 
paragraphs or similar sections denoted with a ‘»’ symbol do not form part of the Annual 
Report and Accounts. In addition, the Report of Independent Registered Public Accounting 
Firm on pages 148 and 149 will only be included in the Annual Report on Form 20-F. Moreover, 
the information in this document may be updated or supplemented only for purposes of the 
Annual Report on Form 20-F at the time of filing with the SEC or later amended if necessary. 
Any such updates, supplements or amendments will also be denoted with a ‘»’ symbol. 
Insofar as this document constitutes the Annual Report and Accounts, it has been drawn up 
and is presented in accordance with, and reliance upon, applicable English company law and 
the liabilities of the Directors in connection with this report shall be subject to the limitations 
and restrictions provided by such law.

This document is made up of the Strategic Report, the Governance Report, the Financial 
Statements and Notes, and certain other information. Our Strategic Report, pages 2 to 
88, includes our purpose and strategy, global market overview, business model, global 
performance, as well as our financial performance and principal Group risks. The Strategic 
Report has been approved by the Board of Directors and signed on its behalf by Paul McCrory, 
Company Secretary. Our Governance Report on pages 89 to 140 contains detailed corporate 
governance information, our Committee reports@ and our Responsibility of Directors@. 
The Directors’ Report on pages 89 to 116 (the Governance pages)@, page 140 (Responsibility of 
Directors)@ and 271 to 343 (the Additional Disclosure and Shareholder Information pages) has 
been approved by the Board of Directors and signed on its behalf by Paul McCrory, Company 
Secretary. Our Financial Statements and Notes are on pages 141 to 253. The Other Information 
section commences on page 271.

This document provides alternative performance measures (APMs) which are not defined 
or specified under the requirements of International Financial Reporting Standards (IFRS). 
We believe these APMs provide readers with important additional information on our 
business. We have included a Non-GAAP measures section on pages 276 to 284 which 
provides a comprehensive list of the APMs that we use, an explanation of how they are 
calculated, why we use them and a reconciliation to the most directly comparable IFRS 
measure where relevant.

British American Tobacco p.l.c. has shares listed on the London Stock Exchange (BATS) and 
the Johannesburg Stock Exchange (BTI), and, as American Depositary Shares, on the New York 
Stock Exchange (BTI).

The Annual Report is published on bat.com. A printed copy is mailed to shareholders on the 
UK main register who have elected to receive it. Otherwise, shareholders are notified that 
the Annual Report is available on the website and will, at the time of that notification, receive 
a short Performance Summary (which sets out an overview of the Group’s performance, 
headline facts and figures and key dates in the Company’s financial calendar) and Proxy Form.

Specific local mailing and/or notification requirements will apply to shareholders on the South 
Africa branch register.

References in this publication to ‘British American Tobacco’, ‘BAT’, ‘Group’, ‘we’, ‘us’ and ‘our’ 
when denoting opinion refer to British American Tobacco p.l.c. and when denoting tobacco 
business activity refer to British American Tobacco Group operating companies, collectively 
or individually as the case may be.

The material in this Annual Report is provided for the purpose of giving information about 
the Company to investors only and is not intended for general consumers. The Company, 
its Directors, employees, agents or advisers do not accept or assume responsibility 
to any other person to whom this material is shown or into whose hands it may come 
and any such responsibility or liability is expressly disclaimed. The material in this Annual 
Report is not provided for product advertising, promotional or marketing purposes. 
This material does not constitute and should not be construed as constituting an offer 
to sell, or a solicitation of an offer to buy, any of our products. Our products are sold only 
in compliance with the laws of the particular jurisdictions in which they are sold.

References in this document to information on websites, including the web address of BAT, 
have been included as inactive textual references only. These websites and the information 
contained therein or connected thereto are not intended to be incorporated into or to form 
part of the Annual Report and Form 20-F.

Cautionary statement

This document contains forward-looking statements. For our full cautionary statement, 
please see page 318.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
02

Overview

Chairman’s Introduction

A Strong Operational Performance  
During Challenging Times

The strength of the business, 
combined with the professionalism 
and resilience of our global teams 
have enabled us, in 2020, to deliver 
a strong operational performance 
during challenging times.

Welcome to our combined Annual Report 
and Form 20-F for 2020, my last as 
Chairman of BAT. 

The unprecedented impact of the COVID-19 
crisis has disrupted all aspects of life 
around the world and our sympathies are 
with anyone suffering from the virus or who 
has lost family or friends in the pandemic. 

Our priority throughout has been to 
safeguard the welfare of our people while 
ensuring that the business has continued 
to operate effectively. 

The Board and management have worked 
very closely together to address the 
disruptions experienced throughout 
the year. 

The strength of the business, combined 
with the professionalism and resilience of 
our global teams have enabled us, in 2020, 
to deliver a strong operational performance 
during challenging times. 

Foreign exchange headwinds impacted 
our reported results, with Group revenue 
down 0.4%. This was despite a good 
revenue performance (excluding the impact 
of currency) and I am pleased to report 
growth in both value and volume share, 
with revenue from New Categories  
growing 15%.

Clarity around the full impact of the 
pandemic, and for life to return to some 
semblance of normality, will take time. 

The duration of the short-term impact 
on the performance of the business will 
depend on the nature and timing of the 
subsequent economic recovery, but we 
believe we are well positioned to emerge 
as a stronger company. 

Good Governance at the Heart 
of a Sustainable Business 
Increasingly, business is moving beyond 
seeking only to deliver ‘shareholder value’ 
and is embracing a wider purpose that 
serves the interests of all stakeholders. 

The expectations of broader society are 
that business should play a more active 
role in addressing and finding solutions to 
crucial social, economic and environmental 
issues. Evidence of these expectations can 
be found in the increasing amount of capital 
that is being channelled into environmental, 
social and governance (ESG) funds. 

We at BAT welcome this shift. It is aligned 
to our Company’s purpose, our sustainability 
agenda and the decision-making approach 
that the Board encourages. 

Our commitment to delivering for the 
whole of society is evidenced by the 
ambitious ESG targets we set out in 2020. 
I am pleased to report we have made 
steady progress against our ambitions. 
We are increasingly shifting our business 
to consumers of non-combustible 
products, while reducing our impact on 
the environment.

Dividends 
We have maintained our dividend 
commitment despite the challenging 
operating environment and the Board has 
declared a dividend of 215.6p per ordinary 
share, payable in four equal instalments of 
53.9p per ordinary share, to shareholders 
registered on the UK main register or 
the South Africa branch register and to 
American Depository Shares (ADS) holders, 
each on the applicable record dates. 

Further information on dividends can 
be found on page 69 of the Financial 
Review and page 320 in the Shareholder 
information section.

Board Composition
I am delighted that Luc Jobin has been 
appointed by the Board to be my successor 
as Chairman of BAT. Having worked closely 
with him in his role as a Non-Executive 
Director over the last three years, I am 
confident that BAT is well positioned for 
future success with Luc as Chairman. 

I am also very pleased to welcome Karen 
Guerra and Darrell Thomas, who joined 
the Board as Non-Executive Directors 
on 14 September and 7 December 2020, 
respectively. Karen brings substantial 
knowledge and understanding of consumer 
goods and Darrell brings significant 
financial, regulatory and US experience. 
I have no doubt that both Karen and 
Darrell will be assets to the Board, its work 
and BAT.

Future Outlook
As I reflect on my tenure as Chairman of 
BAT, I am thankful for all the efforts of, 
and collaboration between, our Board of 
Directors, management and employees 
around the world.

BAT made considerable progress strategically 
and financially during a difficult 2020. 
I have no doubt that the Company will 
navigate the future with both confidence 
and determination to continue building 
A Better TomorrowTM.

Richard Burrows
Chairman

In the longer term, BAT’s strong 
foundations, resilient business model and 
consumer-focused strategy mean I remain 
excited about its future prospects.

The dividends receivable by ADS holders 
in US dollars will be calculated based 
on the exchange rate on the applicable 
payment dates.

BAT Annual Report and Form 20-F 2020Strategic Report

Governance Report

Financial Statements

Other Information

BAT Annual Report and Form 20-F 2020

03

Responding to the  
COVID-19 Pandemic

The Group’s response to the global COVID-19 pandemic continues to 
evolve and we expect the actions we take to develop over time as the 
needs of our people, our customers and society as a whole change.

We are steadfastly committed to supporting all our stakeholders 
throughout the COVID-19 pandemic, whether that be our workforce, 
customers, partners or suppliers. 

Keeping the Group Operating 
in a Time of Crisis 
The Group continues to navigate the 
challenges and impacts of COVID-19, 
with effective crisis management and 
risk management processes in place, and 
remains a financially resilient business. 

Our Board has maintained close oversight 
of the Group’s response to the impact of 
COVID-19 throughout this period. 

The Group remains financially robust,  
@with the Board reiterating the 
commitment to the Group’s dividend 
pay-out policy of 65% of adjusted diluted 
EPS.@ This demonstrates the confidence in 
the Group’s ability to continue to navigate 
COVID-19 with the associated macro and 
socio-economic challenges and uncertainty 
this international crisis brings.

We are committed to supporting all our 
stakeholders throughout the COVID-19 
pandemic, whether that be our workforce, 
customers, partners or suppliers. We have 
not furloughed any staff or utilised any 
government schemes (or subsidies) due 
to the pandemic, other than in respect of 
the deferral of tax instalment payments 
within the calendar year.

Vaccine Development
BAT’s US bio-tech subsidiary, Kentucky 
BioProcessing (KBP), is developing a potential 
vaccine for COVID-19. Its Initial New Drug 
application was approved by the US Food 
and Drug Administration (FDA) in December 
2020 and we are progressing through 
the first Phase I study of KBP’s COVID-19 
vaccine candidate.

This move to human trials is the first phase 
of development that would, if successful, 
form part of the full-scale development 
programme that would aim to fully assess the 
safety and efficacy of the candidate vaccine.

KBP is a world leader in using plants to 
express, extract and purify proteins for use 
as vaccines and other pharmaceuticals. 

The candidate vaccine’s unique use of 
innovative fast-growing plant-based 
technology means rapid production of 
the vaccine’s active ingredients in around 
six weeks compared to several months 
using conventional methods. The vaccine 
also has the potential to be stable at room 
temperature, which could be a significant 
advantage for healthcare systems.

Testing and Logistical Support
We have continued to evolve the forms of 
direct support we have deployed to address 
the global impact of COVID-19. 

In addition to the COVID-19 vaccine 
candidate that is in development by our 
US bio-tech subsidiary, KBP, we have:

 – Loaned testing equipment to the 

UK government;

Supporting our Suppliers 
and Communities
Our response to COVID-19 has been 
developed to incorporate the needs of 
wider stakeholder groups, including 
our smaller suppliers and those living in 
tobacco growing communities.

Some tobacco growing communities may 
be particularly vulnerable to both the virus 
and the economic implications of a global 
pandemic. We are taking great care that we 
don’t increase the immediate vulnerability 
of these communities and are committed 
to supporting them during the inevitable 
economic recovery that will follow.

We are working to support our smaller 
suppliers across the globe who may 
be struggling with cash flow issues by 
ensuring that, where needed, they are paid 
earlier than existing payment terms require 
or by extending payment terms to those 
customers who have expressed concerns.

Looking After our People
The Group’s management is doing all that 
it can to make sure that employees working 
from home feel connected. 

Most importantly, we are working to ensure 
that the health, safety and wellbeing of 
employees who are unable to work from 
home, and those in countries where 
lockdown restrictions are not in place, are 
protected in their workplace. 

For all employees, we are making sure 
they are aware of the extensive wellbeing 
support available to them, including: 

 – Provided access to 3D printers to help 

 – Online medical consultations; 

produce protective face shields;

 – Manufactured and distributed medical 
and hygiene equipment to vulnerable 
communities; and

 – Donated to many funds around the 
world focusing on supporting local 
COVID-19 responses. 

 – Counselling services; and 

 – Mental health support.

04

Overview

Chief Executive’s Review 

Building A Better TomorrowTM and Delivering 
Growth in a Challenging Environment 

From the start of our portfolio transformation 
journey, we have always been clear that no consumer 
is the same. In order to meet differing needs in multiple 
marketplaces, a portfolio of solutions is required – 
that is the hallmark of a modern consumer products 
business. I am delighted, therefore, that adoption has 
accelerated across all three of our New Categories 
in 2020 and that 13.5 million consumers are now 
choosing our non-combustible products.

Dear Stakeholders,
As the largest, and only truly global 
company in our industry, we take seriously 
our role to transform ourselves and 
demonstrate thought leadership. 

We have a very clear purpose to reduce 
the harm footprint of our business. We are 
uniquely positioned to encourage the 
switch to reduced-risk products.*† 

 – We operate worldwide, inclusive of the 
US, which represents 40% of the global 
industry’s value. 

 – Our well-embedded consumer-centric, 
multi-category consumer strategy is 
activated on a global scale, leveraging 
our insights on consumer satisfaction, 
innovation needs and taste preference. 

 – We are building the brands of the 
future – strong, global brands, 
specifically positioned in each target 
consumer segment.

From the start of our portfolio 
transformation journey, we have always 
been clear that no consumer is the same. 
In order to meet differing needs in multiple 
marketplaces, a portfolio of solutions is 
required – that is the hallmark of a modern 
consumer products business. 

I am delighted, therefore, that adoption 
has accelerated across all three of 
our New Categories in 2020 and that 
13.5 million consumers are now choosing 
our non-combustible products. We have 
a way to go – yet BAT is changing, and 
that change is accelerating.

Our Response to the Pandemic
Recent months have seen upheaval on a 
global scale as a result of the COVID-19 
pandemic. It has had a profound impact on 
business and society as a whole. First and 
foremost, our thoughts are with the many 
individuals and families whose lives have 
been impacted by the virus.

At the beginning of the crisis, we took 
swift action across the entire business to 
ensure we could continue to operate safely 
and effectively. 

Today, working remotely remains the 
norm for many at BAT. Where this has not 
been possible, for example in many of our 
factories around the world, the necessary 
measures have been put in place to ensure 
our people can work safely and securely. 
I would like to thank our teams around 
the world for their ongoing commitment, 
energy and passion. 

Our Purpose: A Better TomorrowTM 
Our business continues to transform 
during this period of unprecedented 
change. Our purpose – to build A Better 
TomorrowTM by reducing the health impact 
of our business – has remained our North 
Star. It continues to guide our strategic 
choices and the execution of our strategy.

Delivering A Better TomorrowTM through 
consumer-led insights, innovation and 
science are central to this purpose. 
Our consumer-centric, multi-category 
approach offers the widest range 
of enjoyable and less risky products, 
including Vapour products, Tobacco 
Heating Products (THP) and Modern Oral 
nicotine pouches.*† 

We believe our multi-category strategy is 
the most effective way of appealing to the 
diverse preferences of adult consumers 
around the world while reducing the 
health impact of our business. We believe 
consumers should either stop smoking, 
or not start. 

For those who would otherwise continue to 
smoke, we are committed to encouraging 
them to switch completely to scientifically-
substantiated, reduced-risk alternatives.* †

As the largest, and only  
truly global company in our 
industry, we take seriously  
our role to transform ourselves 
and demonstrate thought 
leadership.

We have a very clear 
purpose to reduce the harm 
footprint of our business. 
We are uniquely positioned 
in that regard.

Recent months have seen 
upheaval on a global scale as a 
result of the COVID-19 pandemic. 
It has had a profound impact 
on business and society as 
a whole.

*  Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

†  Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance.

BAT Annual Report and Form 20-F 2020 
 
 
05

Our business continues to 
transform during this period of 
unprecedented change. 
Our purpose – to build A Better 
Tomorrow by reducing the 
health impact of our business – 
has remained our North Star. 
It continues to guide our strategic 
choices and the execution of 
our strategy.

Sustainability is at the heart of our business 
and is key to our transformation journey. 
In support of our A Better TomorrowTM 
purpose, we set out three ambitious 
ESG targets:

 – Increasing the consumer base of our non-
combustible products to 50 million by 2030;

 – Achieving carbon neutrality by 2030 while 
accelerating our existing environmental 
targets to 2025; and

Profit from operations grew by 10.5% to 
£9,962 million with diluted earnings per 
share up 12%. Excluding adjusting items and 
the impact of foreign exchange, adjusted 
profit from operations, at constant rates of 
exchange, grew by 4.8% and adjusted diluted 
earnings per share grew by 5.5%. 

Reported operating margin grew by 380 
bps to 38.6%. On an adjusted basis, it grew 
by 100 bps at current rates. 

 – Eliminating unnecessary single-use 

plastic and making all plastic packaging 
reusable, recyclable or compostable 
by 2025.

@With operating cash conversion of 103%@, 
we have continued to demonstrate our 
commitment to reducing leverage and 
investing in the business by maximising cash.

We believe our multi-
category strategy is the most 
effective way to appeal to the 
diverse preferences of adult 
consumers around the world 
while reducing the health 
impact of our business.

I am pleased that we are 
making great progress towards 
our ESG ambitions and business 
transformation. BAT’s non-
combustible products are now 
available in over 50 countries. 
We have increased the number 
of non-combustible product 
consumers by 3 million, reaching 
13.5 million, and remain on track 
for 50 million by 2030.

We are providing an 
increasing number of adult 
consumers with products that 
provide satisfaction and can 
reduce the overall health risk 
compared with our combustible 
products. Our ambition is to build 
the brands of the future.

@  Denotes phrase, paragraph or similar that does not form 
part of BAT’s Annual Report on Form 20-F as filed with 
the SEC.

I am pleased that we are making great 
progress towards our ESG ambitions and 
business transformation. BAT’s non-
combustible products are now available in 
more than 50 countries. We have increased 
the number of non-combustible product 
consumers by 3 million, reaching 13.5 million, 
and remain on track for 50 million by 2030.

In addition, we achieved a 37.4% decrease 
in our Scope 1 and Scope 2 CO2e carbon 
emissions against our 2017 baseline, 
supported by a 16 percentage point 
increase in our use of renewable energy 
compared with last year. Further details of 
our progress in all ESG areas are provided 
on pages 44-57 and in our ESG Report.

We are proud that our ESG efforts are 
being recognised externally through our 
inclusion in the Dow Jones Sustainability 
Indices for 19 consecutive years, our scores 
in leading investor indices such as MSCI and 
Sustainalytics, and through our CDP Climate 
A-List status. 

In fact, BAT achieved more worldwide 
recognition and awards in 2020 than ever 
before, with well over 200 awards received. 

Our Performance for Year Ended 
31 December 2020
The year ended 31 December 2020 was 
a strong one for BAT’s global business. 

The impact of the COVID-19 pandemic has 
been felt unequally across markets, with 
resilience seen across many developed 
markets, where around three-quarters 
of our revenue is generated, while some 
developing markets have experienced 
product, sales or supply chain restrictions.

Revenue was marginally lower than 2019 
(down 0.4%), due to a foreign currency 
headwind of 3.5%. Excluding currency (and 
adjusting items in revenue impacting 2019), 
the Group delivered 3.3% revenue growth 
to £26,670 million, which was at the top end 
of our guidance range. 

Delivering a Step Change 
in New Categories 
Our New Categories portfolio is the 
broadest in the industry.

Through our multi-category approach, 
combined with powerful data and consumer 
analytics, we are providing an increasing 
number of adult consumers with products 
that provide satisfaction and can reduce 
the overall health risk compared with our 
combustible products.*† Our ambition is to 
build the brands of the future. 

We aim to further accelerate the growth of 
revenue from our New Categories, reaching 
£5 billion in 2025. I am pleased to report 
that £1.4 billion of our revenues came from 
these products in 2020, representing 15% 
growth compared to 2019. 

Overall, total Group Vapour revenue grew by 
52% to £611 million. I am pleased to report we 
are the value share leader in closed systems 
in four of the top five markets, rapidly closing 
the gap on the US market leader. 

We continue to grow volume share in THP, 
with consumable volume up 19% to 11 billion 
sticks – which would have been a growth 
of 29% had it not been for the withdrawal 
of glo Sens in the year. While overall 
revenue declined 13% to £634 million this 
was predominantly due to the impact of a 
£50 million charge to revenue (related to 
the withdrawal of glo Sens) and excise rate 
harmonisation in Japan. We now have around 
20% share of category in multiple markets 
including Japan, Romania and Kazakhstan. 

Our volume of Modern Oral increased 62% 
to 1.9 billion pouches with revenue increasing 
57% to £198 million. Our acquisition of certain 
assets from Dryft, a US-based Modern Oral 
company, in October positions us well for 
future US growth and represents a further 
step towards building A Better TomorrowTM.

These results, combined with the 
investment of an additional £426 million 
in New Categories in 2020, demonstrate 
our commitment to delivering results 
sustainably in this exciting area of 
the business. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
Confidence in Our Future
As these results demonstrate, we are 
accelerating our business transformation 
and building A Better TomorrowTM. 

Our ongoing success is only made 
possible by the dedication and energy 
of our talented people around the world 
and I want to thank them all for their 
commitment, determination and resilience 
in such a challenging environment. 

This year, I want to extend a special thank 
you to our Chairman, Richard Burrows, who 
is stepping down from the role and retiring 
from the Board. Having served as Chairman 
since 2009, Richard’s strong leadership and 
contribution have been instrumental in the 
progress BAT has made in recent years. 
I would also like to congratulate Luc Jobin on 
his appointment as Chairman of the Board. 

As Chief Executive, I am as proud of the 
rich heritage of BAT as I am excited by the 
journey ahead. With our history of strong 
financial performance, coupled with a deep 
understanding of our consumers and an 
innovation-led, multi-category approach, 
we have the foundations in place to propel 
this great Company even further forward. 

Jack Bowles
Chief Executive

06

Overview
Chief Executive’s Review 
Continued

Driving Value from Combustibles
While we aim to generate an increasing 
proportion of our overall revenues from 
New Categories, the performance of 
our combustibles business remains 
essential to funding the delivery of 
A Better TomorrowTM. 

Revenue from combustibles declined 
1.1% as the results were impacted by 
a translational exchange headwind of 
3.7%. On a constant currency basis (and 
excluding adjusting items that impacted 
2019), this was a growth of 2.8% to 
£23.6 billion as higher pricing across the 
Group, notably in the US, Russia, Germany, 
Canada, Australia, Mexico and Pakistan 
more than offset the impact of lower 
combustible volume.

Group cigarette value share increased 20 
bps, with cigarette volume share up 40 bps. 
While Group cigarette volume declined 
4.6% to 638 billion sticks, this should be 
seen in the context of an estimated decline 
in the industry of between 5.0% to 5.5%. 

Our developed and developing market 
coverage supported our growth, with value 
share accelerating in developed markets 
and volume share in developing markets.

Simplifying the Business 
Creating a more efficient, agile and 
focused business is vital to delivering 
A Better TomorrowTM. Our aim is to deliver 
annualised £1 billion in efficiency savings by 
2022 and in 2020 we made good progress, 
with Quantum enabling gross savings of 
£660 million through organisational change 
and productivity initiatives.

A major component of simplifying the 
business is our digital transformation. 
We are investing in a digitally-enabled, 
empowered and connected organisation. 

@Our e-commerce performance was 
evidence of that, with revenue growing  
by over 50% on a year-on-year basis.@ 

Our efforts to simplify the business go 
much further than digital transformation. 
We are removing complexities for our 
management structure, rigorously 
managing our cost base and embedding 
our internal culture.

We aim to further accelerate 

the growth of revenue from our 
New Categories, reaching £5 
billion in 2025. I am pleased to 
report that £1.4 billion, of our 
revenues came from these 
products in 2020 representing 
15% growth compared to 2019.

These results, combined 

with the investment of an 
additional £426 million in 
New Categories in 2020, 
demonstrate our commitment 
to delivering results in this 
exciting area of the business 
sustainably.

As these results 
demonstrate, we are 
accelerating our business 
transformation and building 
A Better Tomorrow.

With our history of strong 

financial performance, coupled 
with a deep understanding of 
our consumers and an 
innovation-led, multi-category 
approach, we have the 
foundations in place to propel 
this great Company even 
further forward.

@  Denotes phrase, paragraph or similar that does not form 
part of BAT’s Annual Report on Form 20-F as filed with 
the SEC.

BAT Annual Report and Form 20-F 2020 
 
 
 
Financial Review

Finance and Transformation  
Director’s Overview

07

We continue to deliver against 
our financial objectives, despite the 
unprecedented challenges arising 
in 2020. This allows us to continue 
to reward shareholders with growth 
in dividends while deleveraging and 
investing in A Better Tomorrow.

Revenue growth driven by 
New Categories performance 
and combustibles pricing, more 
than offsets an estimated 2.5% 
COVID-19 headwind.

Project Quantum has 

realised savings that allowed us 
to invest a further £426 million 
in New Categories.

Profit from operations 
was up 10.5% (2019: down 3.2%), 
driven by the growth in revenue 
(excluding the impact from 
currency) and operational 
efficiencies while 2019 was 
impacted by certain charges that 
did not repeat, notably in relation 
to Canada and Russia.

Financial Strength to Overcome 
Operational Challenges
2020 has provided unique challenges 
that the Group has met and overcome. 
Our geographic diversity, integrated 
infrastructure and determination to deliver 
has again delivered growth in our key 
financial indicators. 

Our combustible portfolio, particularly 
in the US where we led industry pricing, 
has provided both the fuel to continue 
to increase our investment in our New 
Category portfolio and to deleverage the 
Group’s balance sheet despite headwind 
from COVID-19 of an estimated 2.5% 
on revenue. 

Pricing and New Categories 
Drive Revenue Growth 
Revenue was marginally lower than 2019, 
down 0.4%, at £25,776 million (while 2019 
was up 5.7% to £25,877 million), as a 
translational currency headwind more than 
offset the operational performance, with 
revenue up 3.3% in 2020 (2019: 5.6%) on an 
adjusted constant currency basis, despite 
an estimated headwind on revenue from 
COVID-19 of approximately 2.5% in 2020.

Pricing across the cigarette portfolio 
(with price/mix of 7% in 2020 compared 
to 9% in 2019), higher revenue from New 
Categories (up 14.9% in 2020 and 37% in 
2019) and Traditional Oral (up 7.2% in 2020 
compared to 15% in 2019) more than offset 
a decline in cigarette volume of 4.6% in 
2020 (2019: 4.7% decline). 2020 was also 
impacted by an estimated 2.5% headwind 
from COVID-19 due to the disruption and 
restrictions affecting certain markets 
(including South Africa and in Global 
Travel Retail). 

Margin Growth While 
Investing in New Categories 
Profit from operations increased by 10.5% 
to £9,962 million, compared to a decline 
of 3.2% to £9,016 million in 2019. This was 
largely driven by the operational efficiencies 
achieved under the Group’s restructuring 
programme (Project Quantum) and while 
2020 was impacted by charges in respect 
of goodwill impairment (£209 million, largely 
in respect of Malaysia; 2019: £172 million 
mainly in respect of Indonesia), litigation 
charges (mainly in the US) of £487 million 
(2019: £236 million) and Quantum costs 
(£81 million; 2019: £264 million), 2019 was 
also negatively impacted by a charge in 
respect of the Quebec Class Action in 
Canada (£436 million) and the settlement of 
an excise dispute in Russia (£202 million). 

Our operating margin increased by 380 bps 
to 38.6% in 2020 (2019 declined 320 bps to 
34.8% driven by the lack of charges referred 
to above). 

On an adjusted constant currency basis, 
profit from operations grew by 4.8% 
(2019: up 6.6%) with adjusted operating 
margin (at current rates) up 100 bps to 
44.1% (2019: 43.1%). This was driven by 
growth in high margin markets (including 
the US) and efficiencies delivered in 2020 
as part of Project Quantum which more 
than offset the continued investment in 
New Categories.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
08

Financial Review
Finance and Transformation  
Director’s Overview Continued

Dividends per share 
increasing by a further 2.5%, 
underpinned by the financial 
strength of our business .

Cash flow generation 

remains extremely strong, 
with high conversion from 
profit to cash, facilitating the 
drive to deleverage while 
investing for the future.

@  We remain committed to 
consistent and sustainable 
long-term 3-5% revenue growth 
(excluding currency) and a 
progressive dividend policy.

 @

The Group continues to 
deliver against the financial 
objectives, despite the 
unprecedented challenges 
arising in 2020. This allows 
the Group to continue to 
reward shareholders with 
a growth in dividends while 
deleveraging and investing 
in A Better Tomorrow.

Future Funding De-R isked 
Through Proactive Action
In 2020, we reduced future refinancing risk 
by raising £8.9 billion in the US dollar, euro 
and sterling markets, using the proceeds 
to repurchase and redeem £3.1 billion of 
bonds. This de-risked the future repayment 
profile by securing lower interest rates 
and future liquidity in uncertain times. 
This led to an increase in net finance 
costs of 8.9% to £1,745 million as we 
recognised net charges of £142 million 
in respect of the early redemption and 
tender offer. The increase in 2019 (up 16% 
to £1,602 million) was driven by foreign 
exchange headwinds and interest on leases 
recognised under IFRS 16 Leases. 

As part of the Group’s de-risking of future 
funding, during 2020 gross interest cover 
ceased to be a covenant on the Group’s 
debt facilities. 

EPS Growth Underpins 
Dividend Increase
On a reported basis, basic EPS was up 
12.1% at 280.0p (2019: down 5.4% at 249.7p) 
with diluted EPS up 12.0% to 278.9p (2019: 
down 5.4% to 249.0p), largely due to the 
increase in profit from operations as 
discussed earlier. 

Excluding the adjusting items and the 
effect of foreign exchange on the Group’s 
results, adjusted diluted earnings per share, 
at constant rates, increased by 5.5% to 
341.4p, with 2019 ahead of 2018 by 8.4%. 

Dividends per share for 2020 will be 215.6p, 
an increase of 2.5% (2019: 210.4p, up 3.6%), 
in line with our commitment of a 65% pay-
out ratio on adjusted diluted earnings per 
share (2019: 65.0%). 

Cash Generation Drives 
Debt Deleveraging
We continue to focus on a balanced 
approach of deleveraging, while investing 
for the future and providing a return via 
dividends to shareholders. 

We remain extremely successful in 
converting operating performance to 
cash. The Group’s cash conversion ratio, 
based upon net cash generated from 
operations, was 98% (2019: 100%) @and the 
operating cash conversion ratio was 103% 
(2019: 97%)@. The Group realised £9.8 billion 
(2019: £9.0 billion) of net cash generated 
from operating activities, @or £2.6 billion 
(2019: £1.9 billion) of free cash flow after 
dividends – which is a measure the Group 
uses to assess total cash generated by the 
Group with which to repay borrowings.@ 

Consequently, in 2020, total borrowings 
(including lease liabilities) have 
reduced from £45,366 million in 2019 to 
£43,968 million in 2020, largely due to the 
net repayment of borrowings in the year, 
and a currency tailwind of £219 million. @We 
continued to deleverage our balance sheet 
with adjusted net debt to adjusted EBITDA 
ratio improved from 3.5 times to 3.3 times. 
We expect this ratio to be around 3.0 times 
by the end of 2021.@ 

@Adjusted net debt to adjusted EBITDA, as 
defined on page 283  provides a measure 
to assess the Group’s ability to meet its 
borrowing obligations and, from 2020, is 
a KPI.@ 

Confidence in Future Delivery
@We remain confident in our medium term 
guidance of 3-5% revenue and high-single 
figure adjusted diluted EPS growth at 
constant currency, post COVID-19, while 
targeting a minimum of 90% operating 
cash conversion and a dividend pay-out 
ratio of 65% of adjusted diluted EPS over 
the medium to long term.@

In summary, the Group continues to deliver 
against the financial objectives, despite the 
unprecedented challenges arising in 2020. 
This allows the Group to continue to reward 
shareholders with a growth in dividends 
while deleveraging and investing  
in A Better TomorrowTM.

Tadeu Marroco
Finance and Transformation Director

@  Denotes phrase, paragraph or similar that does not form 
part of BAT’s Annual Report on Form 20-F as filed with 
the SEC.

BAT Annual Report and Form 20-F 2020 
 
 
09

P
A
A
G
-
S
R
F

I

P
A
A
G
-
n
o
N

I

P
K

• •
• •

•

• •

•

• •
• •

Our Year in Numbers

Our performance metrics

Consumer
Number of Non-Combustible  
Product Consumers

Market Share
Cigarette and THP volume share growth (bps)

Cigarette and THP value share growth (bps)

Volume
Cigarettes (bn sticks)

Other Tobacco Products (bn stick equivalents)

Vapour (mn 10ml units / pods)

THP (bn sticks)

Modern Oral (mn pouches)

Traditional Oral (bn stick equivalents)

Financial
Revenue (£m)

Target / Ambition

2020

%

2019

%

2018

50 million consumers by 2030

13.5m

10.5m

8m

Grow by 0-10 bps (2020)

+30 bps

+20 bps

+20 bps

+30 bps

•

+40 bps

+40 bps

638

20

-5%

-2%

344

+52%

11

+19%

668

21

226

9

-5%

-7%

+19%

+32%

1,934

+62%

1,194

+188%

8

-1%

8

-1%

701

22

189

7

414

8n

Change in Adjusted Revenue at cc (%)

@3-5% CAGR@

Change in Revenue from Strategic Portfolio at cc (%)* Increase 3-6% (2020)

+3.3%

+7.0%

25,776

-0.4% 25,877

+5.7% 24,492 •
+5.6%

+7.3%

Revenue from New Categories (£m)

£5 billion by 2025

1,443 +14.9%

1,255 +36.9%

917 •

Change in Revenue from New Categories at cc (%)*

Profit from Operations (£m)

+15.4%

+32.4%

9,962 +10.5%

9,016

-3.2%

9,313 •

Change in Adjusted Profit from Operations at cc (%)

Increase 4.0% to 6.5% (2020)

+4.8%

+6.6%

Operating Margin (%)

Adjusted Operating Margin (%)

Diluted Earnings per Share (p)

Adjusted Diluted Earnings per Share (p)

@5-10% CAGR@

Change in Adjusted Diluted Earnings per Share at cc (%) @5-10% CAGR@

Dividends per Share (p)

Dividend Pay-Out Ratio (%)

Net Cash Generated from Operating Activities (£m)

@Free Cash Flow after Dividends (£m)

Cash Conversion (%)

@Operating Cash Conversion (%)

85-95% each year on average

Borrowings, including Lease Liabilities (£m)

@Adjusted Net Debt to Adjusted EBITDA (ratio) 

Around 3.0x by end 2021

38.6%

44.1%

34.8%

43.1%

278.9 +12.0% 249.0
+2.4% 323.8

331.7

+5.5%

-5.4%

+9.1%

+8.4%

215.6 +2.5%

210.4

+3.6%

38.0% •
42.6%

263.2 •
296.7

203.0

68%

9,786 +8.8% 8,996
1,921

2,550 +32.7%

98%

103%

43,968

3.3x

10%

20 of 23

100%

97%

-3.1% 45,366
3.5x

9%

21 of 23

-12.6% 10,295 •
-42.4%

•

3,337
111% •
113% • •

-4.5% 47,509 •

• •

4.0x

8%

19 of 23

•

@65% of long-term earnings@

65%

65%

@Adjusted Return on Capital Employed (%)

Total Shareholder Return (rank)

ESG
Total Scope 1 and 2 CO2e emissions (‘000 tonnes)

Water Withdrawn (mn metres3)

Recycling (% of Waste Recycled Annually)

Carbon neutral by 2030 for 
our own business activities

Reduce water withdrawn by
35% by 2025 to 3.38 against 
2017 baseline

Recycle min 95% of waste

541 -30.9%

4.03 -10.8%

782

4.51

-7.0%

-5.3%

874

4.77

22.5%

90.7%

13.1%

90.5%

8.2%

90.2%

Please refer to pages 276 to 284 for definitions of the Non-GAAP measures. See the section ‘Non-Financial KPIs’ on page 274 for more information on these non-financial KPIs.

@  Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

* From 2021, Change in Revenue from Strategic Portfolio at cc will cease to be a KPI, being replaced as a KPI by Revenue from New Categories at cc.

1.  Where measures are presented ‘at constant rates’ or ‘at cc’, the measures are calculated based on a re-translation, at the prior year’s exchange rates, of the current year results of the Group 

and, where applicable, its segments. See page 73 for the major foreign exchange rates used for Group reporting.

2. Where measures are presented as ‘adjusted’, they are presented before the impact of adjusting items. Adjusting items represent certain items of income and expense which the Group 

considers distinctive based on their size, nature or incidence. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information10

Overview

Investment Case

 Transformation Driving 
Sustainable Growth

Delivering growth by reducing harm 
and expanding our portfolio
Our corporate purpose is to build A Better 
TomorrowTM. Reducing the health impact of our 
business, by encouraging those smokers who would 
otherwise continue to smoke to switch completely to 
scientifically-substantiated, reduced-risk alternatives, 
is the greatest contribution we can make to society.*† 
This means growing our New Category business and 
increasing the proportion of our revenue coming from 
New Category products as fast as possible.

Revenue growth in the global nicotine industry is accelerating 
through the development of New Categories, which offer reduced-
risk alternatives to combustible products.*† To capitalise on this 
growth, our well-embedded consumer-centric, multi-category 
strategy is activated on a global scale, leveraging our insights on 
consumer satisfaction, innovation needs and taste. We are building 
the brands of the future – strong, global brands, specifically 
positioned in each target consumer segment.

We have set ourselves ambitious targets to reach 50 million 
consumers of our non-combustible products by 2030, and more 
than triple our revenue from New Categories from £1.3 billion in 
2019 to £5 billion by 2025. These ambitions will be met through 
the delivery of our three clear strategic priorities: 

 – to drive a step change in New Categories, to accelerate 

growth supported by increased investment; 

 – to generate value through Combustibles, to provide the 

capabilities and funding; and

 – to simplify the Group, to create a stronger, faster, more 

agile organisation. 

1.1bn 

consumers in global 
combustibles market  
to convert to reduced-
risk products*† 

10%

Group revenue from 
Non-Combustibles

50mn  

Non-Combustible 
product consumers 
targeted by 2030

£5bn

New Categories revenue 
targeted by 2025

Reducing the Health and Environmental 
Impact of our Business 
Creating value for all our stakeholders

Our work to reduce the health and environmental 
impact of the business will drive growth and create 
shared value, delivering results that simultaneously 
benefit shareholders and wider society.

We will continue to create a stronger BAT by: 

 – focusing on excellence in environmental management;

 – delivering a positive social impact; and 

 – adhering to robust corporate governance. 

This builds on our strong ESG foundations including our status as: 

 – the first tobacco company to produce a Sustainability Report 

in 2001; 

 – named in the Dow Jones Sustainability Indices for 19 consecutive 

years; and 

 – a member of CDP Climate A List. 

Our commitments are anchored in challenging targets, against 
which we will track and share the progress of our transformation. 

Meanwhile, our ‘delivery with integrity’ programme is focused 
on ensuring that our ethical standards are never compromised 
for the sake of results.

19th 

consecutive year 
in the Dow Jones 
Sustainability Indices 

100% 

of plastic packaging to be 
reuseable, recyclable or 
compostable by 2025

A-List 

member of CDP Climate 
A-List

Carbon  
Neutral

operations by 2030 

* Based on the weight of evidence and assuming a complete switch from cigarette smoking. These products are not risk free and are addictive.

 † Our products as sold in the US, including Vuse, Velo, Grizzly, Kodiak, and Camel Snus, are subject to FDA regulation and no reduced-risk claims will be made as to these products without agency clearance.

BAT Annual Report and Form 20-F 202011

Unrivalled Global 
Capabilities 

Leveraging proven expertise and developing 
new capabilities to deliver our ambitions
Our New Category portfolio benefits from decades 
of insights and expertise that have driven our No.1 
global revenue position in combustibles (excl. China). 
This combined with increased investment behind 
new capabilities gives us confidence that we can 
deliver our medium to long-term ambitions. 

Our three global New Category brands leverage the benefits 
of our world-class R&D and our manufacturing, distribution, 
marketing and brand building capabilities, which are supported 
by our unrivalled global footprint across 180 markets, with 
11 million points of sale, reaching 150 million consumers daily. 

Together with our long-standing experience operating within 
complex regulatory, legal and fiscal frameworks, these provide 
BAT with a compelling competitive advantage to drive portfolio 
growth and transformation within the wider tobacco industry. 

Through Project Quantum, our ongoing business simplification and 
efficiency programme, we aim to achieve a minimum of £1 billion of 
annualised savings by the end of 2022 to invest in new capabilities 
in areas such as: 

@Continuing our Track Record  
of Delivery 

Commitment to deliver returns 
and cash flow to shareholders
We are confident in our growth outlook, and have 
a proven track record of performance whatever 
the external environment.

We have delivered 10% adjusted diluted EPS (at constant rates) 
and 7% dividend CAGR over the last 10 years and are confident 
in our medium-term targets of 3-5% revenue growth (excluding 
currency, increased operating margin and high-single digit adjusted 
EPS growth). 

This will be driven by:

 – accelerated New Category revenue growth; 

 – continued value growth in combustibles; and

 – business simplification to eliminate cost and improve returns, 

to become a stronger, simpler, more agile organisation. 

With strong profitability and >90% operating cash conversion, we 
are committed to deleveraging the balance sheet to our long-
term corridor of 2 to 3x adjusted net debt / adjusted EBITDA, in 
combination with a progressive dividend policy.@ 

 – data analytics; 

 – enhanced consumer insight; 

 – IP and innovation; 

 – design and technology; and 

 – e-commerce, enabling our ongoing digital transformation. 

We are attracting new senior talent from a diverse range of 
industries globally to further enhance our current and future 
capabilities, which will enable us to deliver on our growth ambitions 
over the medium to long term. 

1,500+

dedicated scientists 
and engineers

>11m

points of sale

>180

markets in which 
we operate 

@  Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report 

on Form 20-F as filed with the SEC.

High  
Single Digit 

medium-term adjusted diluted 
EPS growth target (at cc)@

>90% 

operating cash 
conversion targeted 
annually@

10% 

adj. diluted  
EPS average growth 
(at cc) over 10 years@

>£1bn

annualised savings by 2022

>150mn

daily consumer 
interactions

3-5% 

medium-term  
revenue growth target (at cc)@

7% 

dividend CAGR  
over 10 years

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information12

Strategic Management

Global Industry Overview 

We are a global business, operating at scale, in a fast-paced world. To be sustainable we must anticipate, 
detect and adapt to major social, environmental, economic, political and technological shifts. Mega 
trends are important indicators, representing significant movements, patterns or trends shaping 
the macroenvironment. In the context of our industry, we see four megatrends as being likely to have 
substantial impact on the way we conduct our business.

Mega trend
 Reduced Risk & Beyond

Mega trend
Digital Technology

Consumer Choice
It is widely accepted that most of the harm associated with 
tobacco is caused by inhaling the smoke produced by its 
combustion. Around the world, consumers now have increasingly 
high expectations beyond combustible products and nicotine. 
Many consumers are seeking out new products that deliver 
nicotine, with potentially reduced risk, as well as other ingredients 
from a wellbeing perspective – so-called ‘new active’ products.

World-Class Science
There is broad agreement among policy makers and the public 
health community: We need to develop a robust science base 
to inform policies and educate consumers about potentially 
reduced-risk products. The science associated with tobacco 
harm reduction plays a core role within the industry and society. 
World-class science can establish whether products are safer, or 
less risky, compared with cigarette smoking. It can also help build 
consumer trust in reduced-risk products.*†

Regulation and Standards
The regulatory environment around tobacco harm reduction and 
‘new active’ products is evolving. Science increasingly points to 
the likely benefit of reduced-risk products as an alternative to 
smoking.*† This means we are seeing policy and regulatory shifts in 
several markets. Some countries have greater restrictions in place. 
Others, like the UK, view tobacco harm reduction within a regulated 
framework, encouraging smokers to use potentially reduced-risk 
nicotine products.

Smart Technology
Smart electronic devices and social media have increasingly 
become integral to people’s lives and daily routines. They have 
enabled greater access to new platforms and have enhanced the 
way people consume news, make connections and shop. 

E-commerce platforms, available on the go, have led to social 
media platforms being used by brands to sell their products. 
Social e-commerce is increasingly viewed as a mainstream retail 
channel, on a par with other platforms, like websites and offline 
stores. This trend is only accelerating as greater numbers of social 
networks introduce pro-selling features like shoppable posts.

Online Sales During COVID-19
A major impact of the pandemic has been the implementation of 
city-wide, regional and national lockdowns. Many non-essential 
businesses have been ordered to close. As a result, many 
customers are generally avoiding public places. While the crisis 
is continually evolving, it has increasingly limited shopping for 
all but necessary essentials. Brands are having to adapt. Now, 
e-commerce is expanding to include new businesses, customers 
and product types. 

Today, customers already have access to a wide variety of products 
from the convenience and safety of their homes. Firms have 
still been able to operate, despite contact restrictions and other 
confinement measures.

H

Reducing the HEALTH impact  
of our business

Consumer  
choice

World-class  
science

Standards 
and regulation

* Based on the weight of evidence and assuming a complete switch from cigarette smoking. 

These products are not risk free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, Kodiak, and Camel Snus, are 
subject to FDA regulation and no reduced-risk claims will be made as to these products 
without agency clearance.

>50%@

increase in own 
e-commerce revenue 
vs. 2019@

BAT Annual Report and Form 20-F 202013

Mega trend
Climate Change 

Mega trend
Waste and Recycling

Population Migration
Climate change can re-shape patterns of migration and population 
displacement. This is driven by shoreline erosion, coastal flooding 
and agricultural disruption.

Various analysts have attempted to forecast future flows of climate 
migrants. These people are moving within their countries or across 
borders, on a permanent or temporary basis. The most widely 
repeated prediction is 200 million by 2050.

The impacts of climate migration on regional security, labour 
patterns and consumer habits will have wide-ranging effects on 
businesses across the globe.

Manufacturing Resource Reduction
Reducing the resources needed for manufacturing – often referred 
to within the circular economy – is a key trend. This includes 
reducing waste and pollution by continuously re-using materials 
and products. 

Many factors have brought this into focus. Resource prices 
have become more volatile and are expected to rise over 
the long term. Consumer demand is increasing. Meanwhile, 
easy-access, high-grade stocks of key commodities are reducing. 
Governments are also considering new restrictions on pollution 
and waste that apply for entire product lifecycles.

Farming
Agricultural crops, such as tobacco, need suitable soil, water, 
sunlight and heat to grow. The length of the growing season in large 
parts of Europe, for example, has already been impacted by warmer 
air temperatures. Some crops are now experiencing harvest and 
flowering dates several days earlier in the season. Many regions are 
expected to see this trend continue.

Shifts in temperatures and growing seasons may also impact 
the production and spread of some species (i.e. insects), 
invasive weeds, or diseases, with crop yields potentially affected. 
Yield losses could be offset by different farming practices, 
such as: Crop rotation to match water availability, adjusting 
sowing dates to rainfall and temperature patterns and using 
crop varieties suited to new conditions. 

Recycling and Packaging
Today, businesses are expected to go further and recycle more. It is 
possible for most plastics used in packaging to be mechanically 
recycled with little loss of quality. However, current estimates place 
global uptake at less than 15%. Why?

One of the most important reasons is the lack of global standards. 
Proliferating materials, formats and labelling requirements mean 
many types of packaging are produced in quantities too small for 
recyclers to achieve economies of scale and profitability. There are 
also variations in collection methods and processing systems. 
This means the recyclability of a product in one city may not be 
compatible with another. As packaging changes, local waste-
collection and recycling programmes are struggling to keep pace.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information14

Strategic Management
Global Industry Overview**
Continued

Today, the tobacco and nicotine market serves a growing base of more than 
one billion adult consumers. Generational differences and shifts in taste are 
continuing to emerge, as health and wellness become ever-more important. 
We anticipate growth in new categories of products, including – and beyond 
– tobacco and nicotine. Consumers expect these to provide stimulation and 
pleasure, in ways previously associated with cigarettes. We believe such growth 
will offset the predicted decline in cigarette consumption.

Sales for the legal global tobacco 
market (2019) were worth 
approximately US$818 billion, 
according to the most recent 
estimates.

The latest global figures (2019) 
suggest that global vapour sales 
are worth US$20.2 billion, while 
global THP revenues stand at 
US$15.2 billion. This is an increase 
of US$4.5 billion and US$3.3 billion, 
respectively, on 2018.

Traditional oral products 
show steady, incremental growth. 
Meanwhile, new Modern Oral 
products are showing accelerated 
volume expansion in both Europe 
and the US.

As one of the world’s most 
regulated and taxed industries, 
tobacco contributes over US$200 
billion to government treasuries 
annually.

* Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance.

** All data sources on this page are from Euromonitor 

International unless otherwise stated.

Global Combustible Market 
Sales for the legal global tobacco 
market (2019) were worth approximately 
US$818 billion, according to the most 
recent estimates.

The largest global tobacco category 
remains combustible cigarettes. With over 
5,200 billion cigarettes consumed annually, 
it is valued at US$705 billion. Over 19% of 
the world’s adult population still chooses to 
smoke and will likely continue to do so unless 
consumers are offered suitable alternatives.

However, cigarette volumes have been falling. 
This is largely due to increased regulation and 
changing societal attitudes. One reason for 
the decline of legal tobacco volumes is the 
continued rise in illicit product consumption. 
This is now estimated to account for 12% of 
the global tobacco market.

A number of factors are driving the 
significant and growing illicit cigarette 
trade. These include the fact that cigarettes 
remain a reliable source of tax revenue for 
governments worldwide, price differentials 
between markets, regulatory changes and 
broader macroeconomic pressures.

It is generally accepted that there is a direct 
correlation between steep, ad hoc increases 
in taxes and illicit sales. The current sanctions 
in many countries often fail to deter criminals 
in search of profit.

See pages 84 to 88 to read more about 
our Principal Group Risks

For further discussion regarding the regulation 
of our business, please see pages 307 to 310

Global combustible regulation
As one of the world’s most regulated and 
taxed industries, tobacco contributes 
over US$200 billion to government 
treasuries annually. 

Manufacturers are required to comply 
with a variety of regulations, varying 
considerably from market to market. 

Legislation and regulation has focused 
mainly on: the introduction of plain 
packaging, product-specific regulations, 
graphic health warnings on packs, tougher 
restrictions on smoking in enclosed public 
places and bans on shops displaying 
tobacco products at the point of sale.

More recently, governments have begun 
considering and adopting regulations 
aimed at menthol flavourings. They have 
also targeted environmental concerns 
resulting from litter associated with 
cigarette consumption.

Impact of COVID-19 
Beyond disruption to supply chains, 
analysts believe the short-term impact 
of COVID-19 on the tobacco industry will 
be relatively limited. It is likely that key 
cigarette volumes were only slightly lower 
than expected in 2020, in a number of 
markets globally.

This impact on volumes is expected to be 
felt unequally across geographies, with 
resilience seen across more developed 
markets while developing markets 
experience potentially greater numbers of 
consumers turning to the illicit market.

Production of the principal raw material 
– tobacco leaf – remains broadly 
diversified across a number of continents. 
The industry has proven adept at dealing 
with supply-side shocks.

Global New Categories Market
In recent years, the global tobacco and 
nicotine market has diversified beyond 
traditional, combustible tobacco. 
Evidence can be seen in growing 
categories like Vapour Products, Tobacco 
Heating Products (THP) and modern oral 
nicotine pouches.

The success of these New Categories 
is based on many factors. One is their 
ability to offer consumers satisfaction, 
in circumstances where combustible 
tobacco is no longer permitted or 
socially acceptable. Another is their 
ability to offer reduced risk compared to 
combustible products.*†

New generations of adult consumers 
are focusing on health and lifestyle 
considerations, technological innovation, 
and personalised experiences. As a result, 
we expect the growth of New Categories to 
keep accelerating, as these products better 
meet those preferences and demands.

BAT Annual Report and Form 20-F 202015

The latest global figures (2019) suggest 
that global vapour sales are worth 
US$20.2 billion, while global THP revenues 
stand at US$15.2 billion. This is an increase 
of US$4.5 billion and US$3.3 billion, 
respectively, on 2018.

Traditional oral products show steady, 
incremental growth. Meanwhile, new 
modern oral products are showing 
accelerated volume expansion in both 
Europe and the US.

The relatively nascent market for wellbeing 
and ‘new active’ products has also grown. 
This is expected to continue as consumer 
tastes fragment and evolve. Within this 
space, cannabidiol (CBD) is expected to 
gain wider use, as evidenced by its recent 
growth in market size.

New Categories regulation
At a global level, the THP and 
vapour markets are still emerging. 
Regulation is in its early stages in many 
countries. While many governments are 
considering regulation specific to this 
category, it has often not been enacted.

Globally, there is a mix of attitudes 
towards THPs and vapour products. 
Some regulators aim to encourage them 
as potentially lower risk, while balancing 
concerns around possible increased youth 
usage. Others view them with greater 
scepticism, including some countries where 
they are banned.

Litigation
Legal and regulatory court proceedings 
continue in a number of forums against the 
tobacco industry, and more recently the 
vaping industry, with the most common 
being third-party reimbursement cases, 
class actions and individual lawsuits.

Special factors that led to product liability 
litigation in the US and Canada are not 
typically replicated in other countries, which 
is why large volume and high-value litigation 
has not generally spread to other parts of 
the globe. The industry has a proven track 
record of defending its rights and managing 
risks such as these.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information16

Strategic Management

The Foundations of 
our Evolved Strategy

We are committed to providing A Better TomorrowTM for all our 
stakeholders. Our ambition is to deliver long-term sustainable 
growth with a range of innovative and less harmful products that 
stimulate the senses of new adult generations. 

Strong  
Foundations

Satisfying Consumer Tastes 
and Moments

20 years ago
combustible products fulfilled a multitude  
of consumer moments

>180

markets in which 
we operate

>150m

daily consumer  
interactions

Night

Morning

>11m 

points of sale across 
over 180 markets

Evening

Afternoon

Our wide range of capabilities make us 
exceptionally well-placed for future growth: 

 – our unique global marketing and 

distribution reach;

 – our track record of R&D and innovation;
 –  our decades’ worth of consumer insights 

and brand-building expertise; and
 – our New Categories business aims 
to generate £5bn in revenue in 2025.

For decades, combustible products satisfied a 
need for sensorial enjoyment for many individuals. 
While occasions for tobacco consumption are 
now reduced, new opportunities have arisen:

 – new products provide us with an opportunity 

to capture, in a focused way, the lost 
consumer moments previously associated 
with tobacco; and

 –  evolving and fragmenting consumer needs 
provide us with opportunities for additional 
growth in a variety of new categories.

BAT Annual Report and Form 20-F 202017

A Developing  
Portfolio

Parameters to Guide 
Growth Opportunities

y
t
i
l
i

b
a
t
p
e
c
c
a

l

i

a
c
o
S

Beyond 
nicotine  

New nicotine 
categories

Tobacco

Less

Usage

Regain

Additional

A wider portfolio of products that offer sensorial 
enjoyment for different moods and moments 
will allow us to capture the consumer moments 
previously associated with tobacco use, as well as 
satisfy new evolving consumer needs, through: 

 – scientifically-substantiated, reduced-risk 

tobacco and nicotine products;

 – building the brands of the future; and
 – ultimately, a portfolio of products beyond 

nicotine that leverages our proven expertise.

Reduced health impact  
compared to cigarettes

Science and  
regulatory expertise

BAT global  
marketing  
reach

New Category 
Growth  
Opportunities

Leveraging  
delivery  
platforms

Strategic and financial 
attractiveness

Positive environmental  
contribution

Our new growth opportunities will capitalise on our 
core business strengths, creating clear boundaries 
for our portfolio development:

 – reducing the health and environmental 

impacts of our business;

 – leveraging our global marketing reach 

and scale;

 – building on our knowledge of delivery 

platforms and technology;

 – relying on our experience in managing complex 

regulatory and scientific matters; and 

 – meeting stringent strategic and 

financial metrics.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
18

Strategic Management

A Strategy for 
Accelerated Growth

As a leading consumer-centric, multi-category consumer goods business, we are 
dedicated to stimulating the senses of adult consumers worldwide. We aim to 
generate an increasingly greater proportion of our revenues from products other 
than combustibles, thereby reducing the health impact of our business.

This will deliver A Better TomorrowTM for our consumers who will have a range 
of enjoyable and less risky*† choices for every mood and moment; for society 
through reducing the overall health and environmental impacts of our business; 
for our employees by creating a dynamic and purposeful place to work; and for 
our shareholders by delivering sustainable superior returns.

OUR MISSION

Stimulating 
the Senses 
of New Adult 
Generations

Our Mission
Stimulating the Senses 
of New Adult Generations
Today, we see opportunities to capture 
consumer moments which have, over time, 
become limited by societal and regulatory 
shifts, and to satisfy evolving consumer 
needs and preferences. 

Our mission is to anticipate and satisfy this 
ever-evolving consumer: provide pleasure, 
reduce risk, increase choice and stimulate 
the senses of adult consumers worldwide.  

*  Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance

HOW WE WIN

Where

How

High  
Growth  
Segments

Priority  
Markets

Inspirational foresights

Remarkable innovation

Powerful brands

Connected organisation

People & partnerships

US focus

Must Wins
High Growth Segments
Driven by our unique and data-driven 
consumer insight platform (PRISM), we will 
focus on product categories and consumer 
segments across our global business 
that have the best potential for long-term 
sustainable growth.

Priority Markets
By relying on a rigorous market 
prioritisation system (MAPS), we will focus 
the strengths of our unparalleled retail and 
marketing reach, as well as our regulatory 
and scientific expertise, on those markets 
and marketplaces with the greatest 
opportunities for growth. 

Remarkable Innovation
As consumer preferences and technology 
evolve rapidly, we rely on our growing global 
network of digital hubs, innovation super 
centres, world-class R&D laboratories, 
external partnerships and our corporate 
venturing initiative to stay ahead of the curve.

Powerful Brands
For over a century, we have built trusted 
and powerful brands that satisfy our 
consumers and serve as a promise for 
quality and enjoyment. We will build the 
brands of the future by focusing on fewer, 
stronger and global brands across all our 
product categories, delivered through 
our deep understanding and segmenting 
of our consumers.

How We Win
Inspirational Foresights
As one of the most long-standing and 
established consumer goods businesses 
in the world, we have a unique view of 
the consumer across all of our product 
categories, which is increasingly driven by 
powerful data and analytics. 

These insights ensure that the development 
and responsible marketing of our products 
is fit to satisfy consumer needs. 

Connected
Few companies can claim over 150 million daily 
consumer interactions, over 11 million retail 
points of sale and a global network of expert 
employees around the world. Cultivating an 
ecosystem that directly connects us with 
consumers and stakeholders, especially 
through the power of digital technology, 
ensures we can build the brands of the 
future, deliver access to markets and 
foster innovations that offer sensorial 
enjoyment and satisfy consumer needs.

BAT Annual Report and Form 20-F 202019

 We will become a business that defines itself by the consumer 

needs it meets. We aim to provide our consumers with a portfolio 
of solutions, recognising that tastes and preferences differ across 
markets. This will enable sustainable, long-term growth as a 
modern consumer products company with a clear focus on 
insights, innovation, brands, activation, teams and technology.  
Our ambition is to build the brands of the future.

Kingsley Wheaton
Chief Marketing Officer

OUR PURPOSE

KEY STAKEHOLDER  
OUTCOMES
Consumers

enjoyable choices for every mood 
and moment, today and tomorrow

Society

reduced overall health 
& environmental impact

Employees

a dynamic, inspiring and  
purposeful place to work

Shareholders

sustainable and superior returns 

ETHOS

Empowered

Bold

Fast

Diverse

Responsible

People and Partnerships
Our highly-motivated people are being 
empowered through a new ethos that is 
responsive to constant change, embodies 
a learning culture and is dedicated to 
continuous improvement. But we cannot 
succeed on our own, and our partnerships 
with farmers, suppliers and customers 
are also key for ensuring sustainable 
future growth.

US Focus
The United States comprises nearly half 
of our global business. It is also the single 
largest economy in the world, the largest 
single centre for technology and the key 
driver of global consumer trends, and 
is where we have the deep consumer 
understanding and financial strength to 
support the delivery of our mission to 
stimulate consumer senses around the 
rest of the world. 

Our Purpose
By stimulating the senses of new 
adult generations, our purpose is to 
create A Better TomorrowTM for all 
our stakeholders. 

We will create A Better TomorrowTM for:

Consumers 
By responsibly offering enjoyable and 
stimulating choices for every mood and 
every moment, today and tomorrow;

Short-Term Deliverables to 
Fuel A Better TomorrowTM

1

 Ensure a Step Change in 
New Categories Performance

With our unique cross-category consumer 
understanding we are clear there is a huge 
opportunity for our New Categories.

For more key detail  
see pages 34 to 39

Society 
By reducing the health impact of our 
business by offering a range of alternative 
products, as well as by reducing our 
environmental and social impacts;

 Drive Value  
From Combustibles
Our ambition is to drive value from 
Combustibles to fuel our investment in,  
and transition revenue to, New Categories.

Employees 
By creating a dynamic, inspiring and 
purposeful place to work; and

Shareholders 
By delivering sustainable and 
superior returns.

For more information about our purpose 
see inside front cover

For more key detail  
see pages 41 to 42

 Simplify the  
Business

Our ongoing simplification programme, 
Project Quantum, will realise £1 billion of 
annualised savings through simplification 
and efficiencies by the end of 2022.

For more key detail  
see page 43

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
20

Strategic Management

Our Consumer-Centric  
Multi-Category Portfolio

BAT is a leading consumer-centric, multi-category consumer goods business 
dedicated to stimulating the senses of adult consumers worldwide. Our portfolio 
reflects our commitment to meeting the evolving and varied needs of today’s 
consumer who seeks sensorial enjoyment for different moods and moments.

Strategic Portfolio
Our key brands in both the combustible 
and non-combustible categories. 
This drives focus and investment on 
the brands and categories that will 
underpin the Group’s future performance. 
The strategic portfolio is:

 Non-Combustibles 
All brands within New Categories and the 
strategic traditional oral brands in moist 
and snus.

Combustibles 
Dunhill, Kent, Lucky Strike, Pall Mall, 
Rothmans, Newport (US), Natural American 
Spirit (US), Camel (US).

Revenue by product category

£25.8bn 

Total revenue

New Categories 

Traditional Oral 

£1.4bn

£1.2bn

Combustibles 

£22.8bn

Other 

£0.4bn

l

†
*
)
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b
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t
s
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b
m
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N

(
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i
l

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f
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r
o
P
k
s
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-
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c
u
d
e
R
r
u
O

l

s
e
b
i
t
s
u
b
m
o
C

*  Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance

s
e
i
r
o
g
e
t
a
C
w
e
N

Vapour

Handheld, battery-powered 
devices that heat a liquid (called 
an e-liquid, usually containing 
nicotine) and creates a vapour 
to be inhaled.

THP

Modern  
Oral

Traditional  
Oral

THPs do not burn tobacco, so 
no smoke (which is a key source 
of toxicants) is produced. 
Research indicates that by 
heating tobacco rather than 
burning it, THPs have the 
potential to be reduced-risk 
compared to smoking.

This is our most recent 
innovation across oral products 
– offering consumers a 
satisfying experience with a 
range of different flavours. 
Two formulations are available: 
one containing lower levels of 
tobacco, and one that contains 
nicotine but no tobacco.

Traditional Oral products do 
contain tobacco, but there is 
no burning. There is strong 
epidemiological evidence, from 
countries such as Sweden, 
that switching completely to 
snus can reduce risk compared 
to smoking.

The Group sold 638 billion 
cigarette sticks and 20 billion 
OTP (stick equivalents) in 
2020. The Group operates 
in over 180 markets, with 45 
fully integrated cigarette 
manufacturing facilities in 
43 markets. 

BAT Annual Report and Form 20-F 2020 
 
 
 
 
21

27

markets where 
our vapour  
products are 
currently available

20

markets where  
our THPs  
are currently  
available

23

markets where 
our modern oral 
products are 
currently available

5

markets where 
our traditional 
oral products are 
currently available

US specific

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information22

Strategic Management

Our Global Business

To build A Better TomorrowTM, our marketplace analysis delivers insights 
regarding consumer trends and segmentation, which ultimately facilitates 
our geographic brand prioritisation across over 180 markets. Our business is 
divided into four, complementary regions with a balanced presence in both 
high-growth emerging markets and highly profitable developed markets.

United States  
of America

USA

Americas and  
Sub-Saharan Africa

AmSSA

To achieve a step-change in New 
Categories, we are building new capabilities 
around the world focused on science, 
innovation and digital information. 

Consumer preferences and technology 
are evolving rapidly, and we are staying 
ahead of the curve with our digital hubs, 
the creation of innovation super centres 
and further development of our world-class 
R&D laboratories. We are also leveraging 
the expertise of our external partners and 
are looking forward to exciting results from 
our venturing initiative. 

Revenue by region

ENA 
APME 

AmSSA 

US 

£6.0bn
£4.5bn

£3.8bn

£11.5bn

for more key detail on our  
Regional Performance,  
see pages 74 to 81

£25.8bn 

Total revenue

Our cutting edge 

technologies turn consumer 
insights into innovative and 
outstanding products that 
meet their needs.

The US business is 
transforming into a New 
Categories-oriented business, 
fuelled by reinvestments from 
the consistently industry-
leading value growth in the 
tobacco categories.

Building A Better Tomorrow 
is crucial for the Group and the 
excellent performance of New 
Categories across AmSSA 
is proof of the leading role 
the region is playing.

Paul Lageweg
Director,  
New Categories

Guy Meldrum
President and  
CEO (Reynolds 
American Inc.)

Luciano Comin
Regional Director, 
AmSSA

BAT Annual Report and Form 20-F 202023

We were delighted to be included in 

The Gartner Supply Chain Top 25 in 2020, 
a global report identifying supply chain leaders. 
This is the latest external recognition of our efforts 
in delivering a world-class supply chain for our 
journey towards A Better Tomorrow.

Zafar Khan
Director, Operations

Europe and 
North Africa

ENA

Asia-Pacific and  
Middle East

APME

Map is representative of general geographic regions and does not 
suggest that the Group operates in each country of every region.

We had a strong year across 

glo Hyper accelerated THP 

ENA, with revenue growth in all 
New Categories and remain 
resolute in our pursuit of 
A Better Tomorrow.

volume across APME and we 
have ambitious plans for 
2021 and beyond.

Johan 
Vandermeulen
Regional Director, 
ENA

Michael (Mihovil)  
Dijanosic
Regional Director, 
APME

180+

markets

150mn

consumers

13.5mn

non-combustible  
product consumers

55,000+

employees

139

 nationalities

40+

 toxicologists

1,500+

 R&D specialists

I am very proud of our global 

team of world-class scientists 
and the research they are doing 
to assess and ensure the 
performance, efficacy and 
safety of our products.

Dr. David O’Reilly
Director, Scientific  
Research

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
24

Strategic Management

Our Business Model

Our global business understands our diverse consumers, develops products to satisfy 
their preferences and ultimately distributes them across over 180 markets. 

Six key enablers support us in turning powerful insights into products that provide 
enjoyment to our consumers, while engagement helps our key stakeholders benefit 
from our sustainable growth.

IP / Technology

Environmental

Manufacturing

£300mn+
R&D expenditure
7
R&D / Product centre sites

370,000tn
of leaf
2,568 GWh
energy consumed
4.03m 
cubic metres of water withdrawn

79
BAT-owned manufacturing facilities
45
cigarette factories

01 

Insights

02 

Science

03 

Innovate

04 

Source

05 

Manufacture

06 

Market

07 

Sell

08 

Insights

Social

Financial

Human

84,000+ 
contracted farmers
c30,000
Suppliers
180+
Markets

£600mn+
annual capital expenditure
£426mn
additional investment in New Categories
BBB+/Baa2 
credit rating

55,000+
employees globally
1,500+
R&D specialists

A credit rating is not a recommendation to buy, sell or hold securities. A credit rating may be subject to withdrawal or revision at any time. Each rating should be evaluated separately of any other rating.

BAT Annual Report and Form 20-F 202025

Non-financial 
information statement
Non-financial 
information reporting 
required under the 
UK Companies Act 
is included in the 
Strategic Report as 
referenced below:

Our business model is 
set out on page 24

See pages 84 to 88 for 
Group Principal Risks

Our reporting in the 
following areas includes 
information about the 
policies and principles 
that govern our 
approach, due diligence 
processes, outcomes 
and non-financial 
performance indicators:

Environmental matters 
pages 48 and 51 to 53

Social matters 
pages 48 to 50, 54 to 55

Anti-bribery and anti-
corruption matters 
pages 48 and 56 to 57

Employees 
pages 58 to 63

Respect for 
human rights 
pages 48 and 54 to 55

Further details of 
our Group policies 
and principles 
can be found at 
www.bat.com

A Better 
TomorrowTM for...

As measured by...

Society

Environmental

Social

 – 37.4% reduction in Scope 1 and 2 

 – £41bn tax paid to governments

CO2e emissions (since 2017)
 – Over 99% of wood fuel used for 
curing from sustainable sources

 – 38,000+ human rights farmer 
training sessions, with over 
390,000 attendances in 2020

Shareholders

Consumers

Employees

 – 76% of tobacco hectares with 
best practice soil and water 
management plans

 – 22.5% reduction in water 
withdrawn (since 2017)

 – 21.4% reduction in waste to 

landfill (since 2017)

Financial

Social

 – Among world’s top 10% ESG   
performers in Dow Jones 
Sustainability Index (DJSI)

 – 7% dividend growth   
(CAGR since 2010)

 – 5.5% growth in adjusted diluted 
EPS at constant currency in 2020

 – @103% operating cash 
conversion in 2020@

 – 3.3% increase in revenue 
(at constant currency) 

Financial

Social

 – +15% revenue from 

New Categories (vs 2019)

 – 11m number of outlets

 – 13.5m Non-Combustible  

 – +20 bps in Cigs + THP value 

consumers

share with +30 bps in Cigs + THP 
volume share (vs 2019)

 – 100% adherence to Youth Access 

Prevention Guidelines

Human

 – 30% reduction in lost workday 

cases (vs 2019)

 – Proportion of women in 

management roles grew to 38%

 – Accredited as Global 

Top Employer by the Top 
Employers Institute

 – Employee engagement index 7% 
higher than FMCG comparator 
group in latest ‘Your Voice’ survey 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information26

Strategic Management

Accelerating the Enterprise 
of the Future

Building the Enterprise of the Future is about ensuring we have the 
organisational flexibility to implement and operationalise our growth 
strategy – simplifying the business and speeding up decision-making. 
Quest is an organisational transformation programme, built around five 
pillars, designed to deliver the Enterprise of the Future at enhanced speed. 

Deliver
Quantum

Unleash
Innovation

Project Quantum is our ongoing 
simplification programme that is fuelling 
New Category investment and delivery 
against our financial guidance. 

Across the business, we are looking at 
how BAT can become a simpler, faster and 
stronger organisation. This will support 
our ambition to build A Better TomorrowTM 
for employees, consumers, shareholders 
and society.

Through restructuring and right-sizing 
parts of the business to reflect our new 
priorities, improving ways-of-working to 
speed up decision-making and simplifying 
processes, we are focusing our efforts in a 
more targeted way to respond to emerging 
opportunities and deliver future growth.

Our New Categories business requires us 
to build on our rich history of leveraging our 
insights on consumer satisfaction and taste 
preference, which enables us to continually 
innovate to meet their needs. 

Across our portfolio and our supply chain, 
we are using data-driven insights and 
foresights, and leveraging state-of-the-art 
technologies to ensure we are building 
the brands of the future. This means 
delivering the experiences and the products 
consumers want, when they want them.

By combining our existing global talents 
with the best skills available externally, 
we will execute consumer-led innovation 
more quickly, with even better coordination 
between our supply chain and R&D. 

See page  
43 

See pages  
30 to 39

*  Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance

BAT Annual Report and Form 20-F 202027

Empowered
Organisation

Shaping
Sustainability

Technology &
Digital 

Our talented teams around the world are 
being empowered through a new ethos that 
is responsive to constant change, embodies 
a learning culture and is dedicated to 
continuous improvement.

Attracting and retaining an increasingly 
diverse workforce and providing 
a welcoming, inclusive working 
environment are key drivers of our 
transformation journey. 

By creating a simpler, more connected 
business we will set the context for our 
teams and trust their expertise. We will 
foster an environment where teams can 
challenge ideas. Once in agreement, we will 
commit collectively, collaborate and hold 
each other accountable to deliver. 

See pages  
58 to 63

We are moving ourselves from a business 
where sustainability has always been 
important, to one where it is front and 
centre in all that we do.

Our commitment to reduce the health 
impacts of our business – by providing 
a range of less risky products*† – is 
central to our corporate purpose. 
We are committed to doing this openly and 
transparently, engaging with an ecosystem 
of scientists, regulators and policy makers 
to ensure our corporate strategy continues 
to take account of their views. 

We will continue to deliver world-class 
science relating to reduced-risk products*† 
while advocating for appropriate standards 
and regulations. This will continue to be 
underpinned by excellence in all other 
environmental, social and governance (ESG) 
measures.

We will continue to drive digital 
transformation to unlock commercial 
value across the entire value chain.

Data analytics are being used to ensure 
the right decisions are being made at the 
right time. Throughout our supply chain and 
our corporate functions, we are applying 
modern technologies, making analytics 
available at the touch of a button and 
freeing up valuable time and resources 
that can be released and reinvested for 
future growth.

We are also providing our people access 
to a range of tools and platforms designed 
to upskill them in agile ways of working, 
innovation and design-thinking – enabling 
them to become more productive, connect 
more effectively with internal and external 
colleagues, solve problems quickly and 
spot opportunities.

See pages  
44 to 57

See pages  
32 to 33

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information28

Strategic Management

Short-Term Deliverables to 
Fuel A Better TomorrowTM

Our purpose is to build A Better TomorrowTM by reducing the health impact of our business 
through offering a greater choice of enjoyable and less risky products* for our consumers. 
To accelerate this, we must become a stronger, simpler and faster organisation, which will 
be achieved through the delivery of three short-term priorities. 

1

Ensure a Step Change 
in New Categories 
Performance

Drive Value  
From Combustibles

Simplify the  
Business

Over the years, consumer 
moments that used to be satisfied 
by cigarettes have been replaced 
by other products.

Our ambition is to increasingly 
transition our revenues from 
cigarettes to New Categories 
over time. 

With our unique cross-category consumer 
understanding, we are clear there is a huge 
opportunity to recapture these moments 
with a broader portfolio of products that 
are less risky than combustible products.*†

We are clear that any portfolio expansion 
will leverage our strengths. We will 
maximise and seek to constantly improve 
our delivery platforms in Vapour, 
THP and Modern Oral, reducing the 
health impact and making a positive 
environmental contribution. 

In order to fund the development of our 
New Categories, we will continue to focus 
on generating value from our Combustibles 
business, driving sustainable increases 
in revenue, with volume share and value 
share growth.

Our performance is a direct function of 
the strength of our brand portfolio. We will 
continue to develop and invest in our brands 
for equity and future value, by offering 
winning brand and product propositions, 
enabled by purposeful innovation.

We aim to increase our non-combustible 
consumers from 11 million (2019) to 
50 million by 2030, driving revenue from 
New Categories to at least £5 billion 
by 2025.

Revenue growth management is a critical 
enabler to unlock future value and our 
resource allocation will be focused and 
prioritised to deliver better results with 
fewer initiatives. 

Our ongoing simplification 
programme, Project Quantum, 
is expected to realise £1 billion of 
savings through simplification 
and efficiencies by 2022. 

Through Quantum we will fundamentally 
re-evaluate how we are organised and 
reduce management layers to eliminate 
duplication and entrenched accountability. 

We will create new capabilities and release 
valuable funds for further investment in 
our growth ambition, ensuring the Group is 
stronger, faster and more agile.

We will be steadfast in realising operational 
efficiencies, supply chain productivity and a 
focus on excellence in our route-to-market. 

We will further consolidate our portfolio of 
strategic brands and deliver efficiencies 
through a much leaner portfolio, with far 
fewer stock-keeping units designed to 
a margin.

We are building new capabilities around the 
world focused on science, innovation, and 
digital information. Consumer preferences 
and technology are evolving rapidly, and 
we are staying ahead of the curve with 
our digital hubs, the creation of innovation 
super centres, and further development of 
our world-class R&D laboratories. We are 
also leveraging the expertise of our external 
partners, and are looking forward to 
exciting results from our venturing initiative.

*  Based on the weight of evidence and assuming a complete 
switch from cigarette smoking. These products are not risk 
free and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance

BAT Annual Report and Form 20-F 2020Strategic Report

Governance Report

Financial Statements

Other Information

BAT Annual Report and Form 20-F 2020

29

for consumers

By responsibly offering enjoyable and 
stimulating choices for every mood and 
every moment, today and tomorrow.

Our consumers are at the core of 
everything we do and our success 
is underpinned by addressing their 
preferences, offering them a choice 
of enjoyable, innovative and less 
risky products*† through:

 –   a wide choice of high-quality 
and stimulating products for 
every mood and moment;

 –   brands they can trust that are 
manufactured to high-quality 
and safety standards;

 –   reduced-risk alternatives to 
combustible products;*†

 –   transparent, clear and 

accurate information, based 
on robust science, about the 
relative risks; and

 –   responsible marketing that 
doesn’t engage or appeal 
to youth.

30

Strategic Management

Tobacco Harm Reduction 
Through World-Class Science

Tobacco harm reduction is a public health strategy to minimise the negative health impact 
of conventional cigarettes. It recognises the important role that alternative sources of 
nicotine with lower health risks offer to smokers who may not otherwise want or choose to 
give up. We’re clear that our business is shifting towards a reduced-risk portfolio*†, built on 
outstanding products, informed consumer choice, and underpinned by world-class science.

Understanding the 
Products and Risks
It’s widely accepted that 
most of the harm associated 
with tobacco is caused by 
inhaling the smoke produced 
by combustion. 

Products that contain nicotine 
but don’t involve burning 
tobacco are likely to emit 
far fewer – and lower levels 
of – toxicants, compared 
to conventional cigarettes. 
This means they have the 
potential to be significantly 
less harmful to health.* † 

For decades, nicotine has been 
used in licensed medicinal 
products. However, for harm 
reduction to be more effective, 
we must create alternatives to 
cigarettes that smokers want 
to use. Additionally, and despite 
a growing body of scientific 
evidence regarding the benefits 
of reduced-risk products* †, 
more research is required.

Assessing the Reduced-
Risk Potential of our 
Products*
To achieve tobacco harm 
reduction, reduced-risk 
assessments need to be 
supported by robust science. 
That’s why we created our 
leading scientific research 
programme – and openly share 
its findings. 

Most non-combustible 
products remain relatively 
new to the market. This means 
they lack the epidemiological 
data required to establish 
harm reduction potential over 
decades of use. 

Instead, it’s necessary to take a 
weight-of-evidence approach, 
based on the emissions, 
exposure and risk levels of 
each product. 

*  Our products as sold in the US, including 
Vuse, Velo, Grizzly, Kodiak, and Camel 
Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to 
these products without agency clearance.

The toxicant continuum*1

C onventional 
cigarettes

To bacco H eatin g 
Pro d ucts (T H P s)
Traditional 
oral pro d ucts

V ap our pro d ucts 
O ral Pro d ucts
(E-cigarettes)
M o dern 

N R T

High

Level of toxicants

Low

Tobacco and nicotine 
products that 
involve combustion

Tobacco and nicotine 
products that involve 
no combustion

Nicotine products 
that contain no 
tobacco and involve 
no combustion

Note:
1.  Substantially reduced toxicants is not sufficient alone to determine reduced risk.

We use the term Potentially Reduced Risk Products (PRRPs) to cover tobacco and nicotine products that, based on available science, 
have been shown to be reduced-risk; are likely to be reduced-risk; or have the potential to be reduced-risk, in each case if switched to 
exclusively as compared to continuing to smoke cigarettes.

Our multi-disciplinary risk 
assessment framework

Emissions 
What is in the  
vapour/aerosol?

Exposure 
What happens when exposed 
to these emissions?

Risk 
What is the long-term 
health risk?

Behavioural  
Sciences

Chemistry

Biological  
Sciences

Clinical  
Studies

Population  
Studies

How do people 
use the product?
We observe how 
consumers use 
the products to 
help us replicate 
this in the lab. 
The results help 
us ensure that we 
test the products 
in a realistic way.

What’s in the 
vapour/aerosol?
We look at what 
toxicants are in the 
vapour/aerosol and 
the air in which our 
products are used. 
We compare the 
results to what is in 
cigarette smoke.

What does the 
vapour/aerosol do 
to human cells in 
the lab?
We compare this 
to the impact that 
cigarette smoke 
has on human cells.

How does using 
the product 
impact the 
human body?
This involves 
studying real 
consumers – for 
example, by 
taking blood or 
urine samples 
– to understand 
what using these 
products might 
mean for health.

How might the 
product affect 
population health?
We use a computer 
modelling approach 
to predict the 
impact that the 
availability of such 
products will have 
on the health of 
a population.

BAT Annual Report and Form 20-F 202031

Scientific evaluation 
of risk reduction
to support evidence-based 
regulation and provide 
consumers with the 
information they need to make 
informed decisions.

Collaborative 
development of 
product standards
to ensure a consistent 
approach to product 
quality and safety across 
the industry and build 
consumer confidence.

Product development 
and innovation
using scientific advances and 
new technologies to satisfy 
evolving consumer needs 
and preferences.

Product  
stewardship
to ensure quality and consumer 
safety based on robust 
science and toxicological 
risk assessments.

Vapour

THP

Hand-held battery powered 
electronic devices which heat a 
liquid formulation (an e-liquid or 
sometimes called ‘juice’) – often 
containing nicotine – to create 
a vapour which can be inhaled. 
They don’t contain tobacco.

Tobacco Heating Products 
(THP) are hand-held devices 
which heat tobacco. All THPs 
contain tobacco – this is a 
key difference from vapour 
products. However, like 
vapour products, no burning 
takes place, resulting in lower 
toxicant levels. 

Modern  
Oral

Modern oral products, available 
both with and without tobacco, 
are similar in appearance and 
use to snus, an oral smokeless 
tobacco product that has 
been widely used in Sweden 
since the 1800s. There are 
decades of research (including 
epidemiology) on snus, with 
evidence demonstrating it is a 
reduced-risk product compared 
to using traditional cigarettes.

World-Class Science 
for A Better TomorrowTM
For more than 60 years, 
research and development 
has been a critical part of our 
business. The table to the right 
highlights how we aim to create 
A Better TomorrowTM through 
world-class science.

We invest in R&D to deliver 
innovations that satisfy 
or anticipate consumer 
preferences. This helps us 
generate business growth 
across all our categories. 
But the main focus of our 
investment is in reduced-risk 
products.* † 

New Categories 
Delivering Consumer 
Choice
For tobacco harm reduction to 
succeed, smokers need access 
to products that deliver nicotine 
and an enjoyable experience, 
with reduced risks compared to 
smoking.* † 

That’s why we’re developing 
and commercialising alternative 
tobacco and nicotine products: 
Our New Categories. These don’t 
burn tobacco, while delivering 
nicotine to the user.

60+

years of R&D
an important part 
of BAT for more 
than 60 years 

100+

scientists
designers, engineers 
and tobacco specialists 
helped design our THP

95%

fewer toxicants
emitted by our Vype 
product, compared 
to cigarettes **

1,500

R&D specialists
who predominantly 
focus on New 
Category products

**  This product is not risk-free and contains nicotine, an addictive substance. Comparison of smoke from a scientific standard reference cigarette (approximately 9 mg tar) 
and vapour from Vype ePen3 in terms of the average of the nine harmful components the World Health Organization (WHO) recommends to reduce in cigarette smoke.

†  Based on the weight of evidence and assuming a complete switch from cigarette smoking. These products are not risk free and are addictive.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information32

Strategic Management

Digital Transformation 
Unlocking Commercial Value

Digital Transformation across BAT is about leveraging technology to deliver 
value for consumers, customers, employees, shareholders and society. 
Technology and data are key enablers of A Better TomorrowTM, and their 
exponential value is achieved as we ensure the organisation has the skills, 
ways of working and culture to fully exploit them. 

Our business has delivered exceptional results with  
the acceleration of its digital transformation in 2020 and  
the opportunities ahead of us are huge. Our focus is to apply 
technology and new ways of working that deliver results 
faster, unlocking commercial value across the entire 
organisation. The pandemic has offered opportunities 
to accelerate our digital transformation even faster.

Marina Bellini 
Director, Digital and Information

Consumers and Customers

Manufacturing and Supply Chain

Finance, HR and Legal

4.3mn

engagements on social media, improving 
our New Categories brands performance 
in digital channels – an increase  
of 100%+ vs 2019

5,000+ 

SKUs enabled through end-to-end 
automation, compressing reaction 
times in a multi-category business

100%+

increase in hours saved through 
digital bots and automation  
of back-office activities

100+

people newly recruited in data 
analytics, digital marketing 
technology, cyber, and new 
exponential technologies

30%+

Agile delivery of technology 
solutions across our 
organisation

70%+

senior leaders who have 
experienced our new digital 
immersion programme

2,900+

new joiners across the 
organisation remotely  
on-boarded

BAT Annual Report and Form 20-F 202033

Unlocking the Value of Technology and Data to Grow
Few companies can claim over 150 million daily consumer interactions and over 
11 million retail points of sale. Staying connected to all of them, especially through 
digital, ensures better consumer engagement with brands, innovations and services 
that can stimulate the senses of new adult generations.

Decision-making 
supported by Big Data 
& Analytics
Significant investments in 
our Marketing Technology has 
delivered new capabilities 
within Social Listening, 
Social Activation, and 
Integrated Data Platforms. 

 – Across the organisation, we 
now have access to 90TB 
of consumer and other 
relevant value chain data 
sources, spanning more than 
25 markets. 

 – Over 1,000 users can 
now leverage over 
30 machine learning 
models and dashboards 
to aid decision-making on 
consumer engagement.

 – Advanced analytics and CRM 

capabilities are providing 
unprecedented opportunities 
to develop consumer 
journey mapping through 
industry-leading marketing 
automation systems. 

 – Personalised communications 
delivered to the right consumer 
at the right time have enabled 
the growth of consumers 
in New Categories. This has 
contributed to 480,000 new 
THP consumers in Japan.

9.8m
consumers 
in our database 
(2019: 7mn) 

Best-in-class 
commercial digital 
experience 
Our integrated consumer 
marketing technology 
stack provides us with 
a Single Consumer 
View which captures all 
interactions in one place.

Operational excellence 
powered by digital 
New technologies have 
enabled the business 
to respond with greater 
agility and resilience to 
the complexity of our 
growing portfolio in 
New Categories and the 
COVID-19 pandemic. 

 – A key focus has been creating 

a mobile-first, consistent 
e-commerce user experience, 
and launching a subscriptions 
capability to increase 
Consumer Lifetime Value. 

 – Our Direct-to-Consumer 

business has been 
accelerated through the 
deployment of owned 
e-commerce sites – taking 
the number up to over 
40 e-commerce store 
fronts worldwide. 

 – Owned-Retail stores are 

being transformed to offer a 
seamless digital experience.

 – This has been achieved through 
global Content Management 
Systems, digital touch points, 
integrated e-commerce, 
and CRM. 

 – Our new subscription 
services capability has 
grown by 5x.

 – Our powerful business-to-

business technology platform 
now enables over 6 million 
engagements a month, with 
fast deployment of best 
practices for better results for 
our trade partners.

 – We have invested in new 

cloud-based digital platforms 
to transform our supply chain 
which support improved 
visibility and prediction of 
demand and allows us to plan 
concurrently across multiple 
supply chain nodes. 

 – By leveraging artificial 

intelligence and machine 
learning, we pro-actively 
manage to our stock-holding 
policies, sourcing, production, 
and logistics plans and 
quickly adapt to changes in 
the environment.

 – Cloud technology has 
been leveraged as an 
accelerator for over 55% of 
our processes.

 – Our Cyber Security team 
use industry-leading tools 
and technology. Rapid cyber 
risk reduction exercises are 
conducted regularly with 
advanced internal, and external 
testing followed by immediate 
remediations. A strong cyber 
culture is established within 
the organisation, supported by 
cyber simulations, awareness 
campaigns and customised 
training programmes. 

@>50% 
increase in own 
e-commerce revenue 
vs. 2019@ 

@  Denotes phrase, paragraph or similar that 
does not form part of BAT's Annual Report 
on Form 20-F as filed with the SEC.

200,000 
test phishing emails 
sent across the whole 
organisation to increase 
cyber resilience

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information34

Strategic Management
Short-Term Deliverables to Fuel A Better TomorrowTM

 Ensure a Step Change in New Categories Performance

Our Vapour  
Products* 

Vapour products are battery-powered 
devices that heat liquid formulations – 
e-liquids – to create a vapour which is 
inhaled. Most e-liquids contain water, 
propylene glycol and glycerol, flavourings 
and nicotine, although some e-liquids 
don’t contain any nicotine. The products 
contain no tobacco and no combustion 
takes place.

 – Vuse/Vype fastest growing 

vapour brand reaching 26% total 
vapour value share in the top 
5 markets. 

 – Vuse/Vype value share leader in 

four of the top five markets.
 – Vuse gained market leadership 

in Canada in migration year with 
46% value share (+2,220 bps 
vs 2019). 

 – Vuse closed system device 

volume share leader in the US.

Toxicology tests  
Cigarette vs ePen 2

None^ 

9%

0%

None†

Mutagenicity (Whole Aerosol)

Cytotoxicity

Oxidative Stress

yH2AX (DNA Damage)

Cigarette = 100%

^  No observed mutagenicity under these test conditions. 

†  No observed genotoxicity under these test conditions.

It is well accepted within the 

public health community that, 
while the precise long-term effects 
of vaping are unknown, it is 
nevertheless substantially safer 
than smoking cigarettes.

The Royal Society for 
Public Health – 2018

The scientific evidence*
There is growing consensus among many 
public health bodies and academics that 
vapour products can have a significantly 
reduced-risk profile compared to smoking.

In the UK, for example, Public Health 
England has published a series of expert 
reviews of the latest evidence, drawing 
on peer-reviewed literature, surveys and 
other reports. 

They concluded that “based on current 
knowledge, vaping is at least 95% less 
harmful than smoking”. This is supported by 
a wealth of other evidence reviews, studies 
and reports from public health bodies, 
regulators and academics in countries 
such as Australia, Canada, France and 
New Zealand.

27

Number of markets where the Group’s 
vapour products are sold

*  Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance.

BAT Annual Report and Form 20-F 2020 
35

In 2019 we acquired Twisp (in South Africa), 
a leading vaping products company. Due to 
the restriction in sales of cigarettes and 
vapour products in 2020 in South Africa in 
response to COVID-19, the Group delayed 
activities linked to the development 
and sales of Twisp. While we remain 
confident of the future potential for the 
vapour category, an impairment charge of 
£11 million was recognised in 2020 ahead of 
the migration of Twisp to Vuse.

The Group’s performance in 2020 was also 
supported by the growth of e-commerce, 
with Vuse/Vype being the most visited 
branded e-commerce site across the 
majority of the main vapour markets, and 
ranking No.1 for branded search against 
competitors. In December, Vuse/Vype had 
over 17,500 subscribers (up 5x since January 
2020) with the average subscriber lifetime 
value equal to 3x that of a traditional 
retail customer.

In 2019, we announced the intention 
to migrate certain vapour brands 
to Vuse, recognising an impairment 
charge of £66 million in that year. 
Despite the challenges of COVID-19 in 
2020, we successfully migrated our vapour 
products to Vuse in a number of markets 
and will continue with our brand migration 
programme during 2021. 

Proportion of vapour revenue  
by region in 2020  
(£m)

US

AmSSA

ENA

APME

Total

2020 
£m 

2019 
£m 

383

65

148

15

611

207

43

147

4

401

Regulation and PMTA
The future of tobacco harm reduction 
has always depended on robust science, 
and ensuring that this is accessible to 
audiences outside the scientific community 
is critical. This need is growing stronger 
than ever – with a number of cases of 
acute lung diseases (referred to as EVALI) 
reported among vapers in the US in 2019, 
consumers want to be clear on the risk 
profile of these products. In addition, 
consumer perceptions of nicotine are 
evolving with many consumers over-
estimating the risks associated with 
nicotine generally. 

This also demonstrates the importance of 
having, and enforcing, a robust and effective 
regulatory framework that ensures high 
product standards and prevents access 
and appeal to youth – things we have long 
advocated. Robust science has to be at 
the centre of any regulatory development 
and engagement. 

That’s why we welcomed the US Food and 
Drug Administration’s (FDA) previously 
announced requirement to submit Pre-market 
Tobacco Product Applications (PMTAs). 

PMTAs are based on a summary of all 
research findings to demonstrate that 
the products meet the FDA’s criteria as 
“appropriate for the protection of the public 
health”. We filed PMTAs for four Vuse 
products (and our Modern Oral Velo portfolio) 
ahead of the deadline of 9 September 2020 
and have continued to work with the FDA 
throughout the implementation of this new 
regulatory framework. While COVID-19 has 
caused some delays, we expect to hear 
more on their progress over the course of 
2021. Each of our applications consists of 
between 100,000 and 150,000 pages, with 
over 150 employees contributing to each 
one. They represent a major milestone 
for us, and include results from numerous 
clinical, non-clinical and behavioural 
research studies; chemical analyses; and 
toxicological reviews of individual ingredients. 
Detailed information on product design, 
operation and manufacturing is also included.

In the US, we believe all of our Vuse 
(and Velo) products will be shown to be 
appropriate for the protection of public 
health, and we expect to receive progress 
updates related to our PMTA submissions 
over the course of 2021. 

Performance summary
In 2020, our vapour brands Vuse and Vype 
performed well across all the top five 
vapour markets (US, Canada, Germany, UK 
and France which, collectively, represent 
over 75% of global industry vapour revenue), 
rebounding well from the EVALI crisis in 
2019 and the implementation of the US 
flavour ban in early 2020. 

Total volume of vapour consumables 
was up 52% to 344 million units in 2020 
(2019: 226 million units, an increase of 19% 
on 2018), driving revenue growth of 52% to 
£611 million (2019: £401 million, up 26.1%) 
or 53% at constant rates of exchange, 
accelerating in the second half of the year. 

In the US, Vuse Alto drove total revenue 
from vapour up 85% to £383 million 
(2019: £207 million, up 12% on 2018), or 86% 
(2019: up 7%) on a constant currency basis, 
in a market that was estimated to be down 
13% in volume due to the issues mentioned 
earlier. Vuse Alto drove vapour value share, 
in the US, to 24.9% for 2020 from 16.6% 
for the year ended 31 December 2019, 
with volume of consumables 70% higher 
(2020: 174 million units; 2019: 103 million 
units). Vuse Alto also achieved market 
leadership (by volume) for closed system 
devices, with over 60% device volume share 
in the final quarter of 2020. Vuse is now 
the market leader in 15 US states (by value 
share) and the Alto variant represents over 
85% of the Vuse mix in the US in the final 
quarter of 2020, up from 50% in 2019. 

We performed well in 2020 and 2019 in the 
other top vapour markets, and reinforced 
our leadership positions:

 – In the UK, total vapour value share of the 
category was 36%, compared to 38% in 
2019. Vype performed well, with value 
share up 350 bps driven by both ePen3 
and ePod in 2020 (compared to the full 
year 2019) although this was more than 
offset by a decline in Ten Motives and the 
remainder of the local portfolio;

 – In France, vapour value share reached 

31.5% in 2020, an increase of over 1,400 
bps (versus 2019), driven by ePen3 and 
ePod which were launched in 2019; 

 – In Canada we achieved the value share 
leadership position in the year while 
simultaneously migrating from Vype to 
our global brand Vuse; and

 – In Germany, Vype continued to grow 

vapour value share, becoming market 
leader, increasing 1,430 bps to 50.1% in 
2020 (compared to 35.7% in 2019).

Due to the continued success of ePod 
and ePen3, Vuse/Vype now holds the No.1 
position (by value share) in four of the top 
five markets. 

In January 2021, we have pilot-launched 
our first CBD vaping product, Vuse CBD 
Zone. This latest innovation will allow us, for 
the first time, to offer adult consumers a 
range of high-quality CBD vaping products 
from our trusted, global brand, Vuse. 
Initially available in Manchester, UK, it will 
offer adult smokers and vapers sensorial 
enjoyment, as Vuse CBD Zone caters to 
a variety of moods and moments in their 
busy lifestyles. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information36

Strategic Management
Short-Term Deliverables to Fuel A Better TomorrowTM

 Ensure a Step Change in New Categories Performance

Our Tobacco Heating  
Products (THPs)*

THPs heat tobacco to generate a nicotine-
containing aerosol, with a tobacco taste, 
which the user inhales. Because the 
tobacco is heated instead of burned, the 
resulting aerosol comprises mainly water, 
glycerol, nicotine and tobacco flavours – 
dramatically different to cigarette smoke.

The scientific evidence* 
By heating tobacco rather than burning it, 
THPs have the potential to have reduced 
risk compared to smoking. The absence of 
burning dramatically changes the nature 
of the aerosol. Comparing cigarette smoke 
with glo aerosol, the levels of toxicants were 
reduced on average by 90-95%.

Our latest clinical trials are the first-ever 
of their kind to demonstrate reduced 
risk of Tobacco Heating Products. 
The results showed switching completely 
to glo crossed the biologically significant 
threshold, and marker profiles were similar 
to cessation.

The three-month results from our long-
term glo clinical study were published in 
Nicotine & Tobacco Research. This new 
research found that smokers who switched 
completely from smoking cigarettes 
to using glo substantially reduced their 
exposure to certain cigarette smoke 
toxicants over three months. 

 – Device volumes up 33%. 
 – Consumable volumes up 19%.
 – Successful launch of glo Hyper 
in April 2020, driving glo to 14% 
volume share of category in key 
markets (up 30 bps on 2019) – 
despite withdrawal of glo Sens.

 – Record total nicotine volume 
share in Japan at 5.9% driven 
by Hyper. 

 –  @E-commerce sales up over 
200%, leveraging digital 
capabilities and adapting to 
COVID-19 challenges.@

 –  Further market rollouts and 
strong innovation pipeline 
driving good momentum 
into 2021.

Toxicants of interest  
Cigarette vs glo

3%

4%

4%

4%

WHO (9 priority toxicants)

FDA (18 priority toxicants

HEALTH CANADA (main 44 toxicants)

FDA (93 harmful and potentially harmful constituents)

Cigarette = 100%

Tests on heated tobacco...
found a reduction of up to 95% 
in the number of toxic chemicals 
emitted by heated tobacco 
compared with combustible  
cigarettes..

David Jones
MP and honorary life fellow of Cancer 
Research UK

20

Number of markets where the Group’s 
Tobacco Heating Products are sold

*  Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance.

BAT Annual Report and Form 20-F 2020 
37

With COVID-19 having a material impact 
on consumer engagement in 2020, 
we successfully leveraged our digital 
capabilities, adapting our commercial and 
marketing campaigns and resulting in a 1.5x 
increase in earned social media compared 
to 2019, with glo Hyper the highest interest 
THP new product launch recorded. 

@Our e-commerce channel grew revenue 
from THP by over 200% compared to 
2019 and is starting to gain critical mass 
and scale to be an important driver of our 
performance going forward.@

We expect to consolidate glo Hyper’s 
success with further market roll-outs 
planned in 2021. In addition, continuous 
product enhancements in both 
consumables and devices will build upon 
the performance in the final quarter of 
2020 in Japan, Italy, Russia and Romania, 
providing momentum for further success 
in 2021. 

Proportion of THP  
revenue by region in 2020  
(£m)

US

AmSSA

ENA

APME

Total

2020 
£m

2019 
£m 

1

–

136

497

634

1

–

56

671

728

For many of the toxicants measured, the 
levels found in participants were similar to 
those in people who stopped using tobacco 
completely. The results were presented at 
scientific and media events in Japan and 
South Korea. 

We also welcome an increasing number 
of independent reports that are broadly 
aligned with our own findings.

For example, a study commissioned by the 
UK Department of Health in 2017 found 
that people using the two available THPs 
on the UK market were exposed to around 
50–90% less of the “harmful and potentially 
harmful” compounds compared with 
conventional cigarettes. 

In 2018, a Public Health England report 
looked at current research on THPs and, 
while highlighting the need for more 
research, found that “compared with 
cigarettes, heated tobacco products are 
likely to expose users and bystanders 
to lower levels of particulate matter 
and harmful and potentially harmful 
compounds. The extent of the reduction 
found varies between studies”.

Leading innovation
In 2020, we continued to expand our 
portfolio with the launch of glo Hyper and 
Neo demi-slims. We went far beyond the 
traditional quantitative and qualitative 
studies as we radically re-engineered not 
just the glo ecosystem, but our entire way 
of working. 

Our first step was to place consumers at 
the centre of the process, with insights 
gathered from thousands of consumers in 
person, across key markets. Every insight 
informed how we optimised the filter feel, 
puff satisfaction and flavour sensation. 

After over 75,000 prototype sticks, we 
landed on an experience that we knew 
resonated with target consumers because 
it had been built in collaboration with them. 
The pivotal breakthrough was in harnessing 
our advanced induction heating technology 
to unlock record heating times, delivered by 
our signature boost feature. 

The 150-strong global community of 
engineers, product developers, and 
operations teams came together across 
borders and time zones to build the Hyper 
device. It is designed to work with the 
new Neo demi-slims range which offer an 
elevated taste, with 30% more tobacco and 
the widest range of flavours in the market.

Performance summary 
The Group’s THP portfolio grew, with 
consumable volume up 19% to 10.7 billion 
sticks (2019: up 32% to 9.0 billion sticks). 
Excluding Sens, THP consumable volume 
would have increased 29% in 2020.

This follows the launch in Japan of glo 
Hyper in April 2020 (which already 
accounts for 50% of the glo portfolio), and 
subsequent launches in ENA mainly in 
the second half of the year. glo Hyper the 
first-to-world THP launched with induction 
heating which provides a step change in 
consumer satisfaction with 30% more 
tobacco, faster heating and a boost button. 
This has resulted in conversion rates that 
are 50% higher than previous glo launches. 
The success of glo Hyper was achieved 
despite the impact of COVID-19 restrictions 
as the launch and ongoing marketing 
campaigns were successfully switched to 
digital platforms. This more than offset a 
tough comparator as the Group launched 
glo Pro, glo Nano and glo Sens in 2019.

Revenue declined 12.9% to £634 million 
(2019: up 28.9% to £728 million) with the 
decrease in 2020 largely due to the decision 
to withdraw glo Sens from the market 
during the second half of 2020 (being a 
reduction to revenue of £50 million) and 
the impact of excise harmonisation in 
Japan. The growth in 2019 was due to 
the increased volume in that year, partly 
due to the launches described earlier. 
Excluding the impact of the relative 
movements in sterling, at constant rates 
of exchange, this was a decrease of 
12.7% in 2020 compared to an increase 
of 22.7% in 2019. 

In Japan, following the launch of glo Hyper, 
glo’s total volume share grew 85 bps to 
achieve a volume share of 5.9% of total 
nicotine, (up from 5.0% in December 2019), 
being a category volume share of THP of 
19.4% (2019: 19.6%). Temporary revenue 
weakness was driven by the withdrawal of 
glo Sens and excise harmonisation through 
part absorption of excise driven price 
increases in October. With glo capturing 
over 30% of category growth post excise 
increase, we are confident that glo will 
return to volume and revenue growth in 
Japan in 2021.

In 2020, momentum post glo Hyper launch 
in Russia and Ukraine continued through 
the second half of the year, with glo volume 
share in December 2020 (of cigarettes 
and THP) in Russia at 1.4% in December 
2020, and glo’s volume share of THP more 
than doubling from 7.6% in June 2020 to 
15.5% in December 2020. Since the launch 
of glo Hyper in pilot cities in Italy, glo has 
more than tripled its volume share of 
the THP category to 7.8%, with retention 
rates doubling. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information38

Strategic Management
Short-Term Deliverables to Fuel A Better TomorrowTM

 Ensure a Step Change in New Categories Performance

Our Modern Oral  
Products*

In recent years, a new category of 
modern oral products has emerged. 
These come in the form of nicotine 
pouches that are placed under the 
lip so that nicotine can be absorbed 
by the body.

 – Global volume and revenue 
growth, up 62% and 57%, 
respectively.

 –  Consolidating modern 

oral category leadership in 
Scandinavia and growing share 
of total oral market.

 – US portfolio strengthened by 

the acquisition of certain assets 
from Dryft with national roll-out 
continuing in early 2021.

 – Future opportunity in Emerging 

Markets as affordable New 
Category proposition.

The scientific evidence* 
A wealth of epidemiological evidence from 
Sweden over many decades shows that use 
of snus, a type of traditional oral tobacco, is 
substantially less risky than smoking. This has 
been confirmed by the US FDA which, in 
2019, in response to an application made 
by the company Swedish Match, formally 
recognised that switching completely from 
cigarettes to the snus products assessed 
can significantly lower the risks of mouth 
cancer, heart disease, lung cancer, stroke, 
emphysema and chronic bronchitis. 

Already our chemical studies have shown 
that our modern oral products have even fewer 
and lower levels of toxicants than snus, and 
our toxicological studies have shown that the 
effect of this is to have even lower toxicological 
impact on human cells than snus. We’re 
confident that further research will confirm that 
consumers of modern oral products will be 
exposed to even fewer toxicants than snus 
users. Ultimately, we believe that modern 
oral products present less risk to users 
than cigarettes.

Toxicology tests  
Cigarette vs Velo

None*

0%

0%

None

Mutagenicity (toxtracker)

Positive1

Cytotoxicity

100%2

Oxidative Stress

yH2AX (DNA Damage)

Positive1

Positive3

Cigarette = 100%

1. Toxtracker assay (rtkn and bscl2).

2. At equivalent nicotine doses (7.85µg/ml velo vs. 4.34µg/ml cigarette).

3. High content screening.

Smokeless tobacco 

products are much cleaner and 
less hazardous than cigarettes. 
Their use could reduce harm to 
smokers if they switched entirely 
to these products.

Professor Neal Benowitz
Professor of Medicine at the University 
of California, San Francisco

23

Number of markets where the Group’s 
modern oral products are sold

*  Our products as sold in the US, including Vuse, Velo, Grizzly, 
Kodiak, and Camel Snus, are subject to FDA regulation and 
no reduced-risk claims will be made as to these products 
without agency clearance.

BAT Annual Report and Form 20-F 2020 
Our products
Our modern oral products are white in 
colour and contain high-purity nicotine, 
water and other high-quality food-grade 
ingredients, including eucalyptus and pine 
tree fibres, flavouring and sweeteners.

Originating in Scandinavia, Velo is now a 
leading global brand of nicotine pouches. 
These typically appeal to a broader 
audience than traditional oral tobacco, 
and because of their affordability and 
lack of batteries, they can be particularly 
popular in low to middle income countries. 
For example, our subsidiary in Indonesia has 
delivered great results from their expansion 
activities in Jakarta. Following a promising 
performance in June 2020, the test has 
been expanded to 5,000 consumers, 
which is being closely monitored to gain 
consumer insights.

We are also delivering a step-change in 
modern oral manufacturing. Truly living 
our ethos, our modern oral factory 
in Pécs put together a bold plan to 
implement food industry standards for 
modern oral manufacturing. This has 
enabled us to ensure the availability of 
products that comply with regulations in 
different countries.

With a cross-functional team across 
quality, production, engineering and EHS 
teams delivering technical changes and 
process improvements, Pécs became 
the first site in BAT’s history to obtain 
the ISO 22000 certification for food 
safety standard.

Performance summary
In 2020, we consolidated our leadership 
position in Modern Oral outside the US, 
while strengthening our position in the US 
with an expanded portfolio. 

In 2020, total Group volume of 1.9 billion 
pouches was an increase of 62% on 2019, 
when volume was 1.2 billion pouches, itself 
an increase of 188% on 2018. 

Revenue increased 57% to £198 million  
(2019: up 267% to £126 million). Excluding  
the impact of foreign exchange, this was 
an increase of 57% in 2020 and 273% 
in 2019, on a constant rates basis. 

In ENA, where we are the clear market 
leader with 71% volume share of Modern 
Oral in the key markets (being Norway, 
Sweden, Denmark, Switzerland and 
Germany), revenue increased by 59% 
(2019: up 234%) and is now over five times 
the 2018 levels as the category continued 
to take value and volume share from the 
traditional oral products as follows: 

 – In Sweden, we grew our leadership 

position in the Modern Oral category 
reaching 62% volume share (2019: 56%) 
driven by Lyft; 

 – In Norway, volume share of the total 

oral category increased in both years, 
reaching 15% in 2020 (2019: 11%);

 – In Switzerland, where volume share of the 
total oral category reached 53%, up from 
44% in 2019; 

 – In Denmark, where the Group continues 

to lead the development of the oral 
category, with 75% volume share of the 
total oral category, compared to 62% in 
2019; and

 – In Germany, Velo gained the market 
leadership position (by both volume 
and value share) accelerating the 
growth of modern oral within the total 
oral category. 

In the US, while growing volume (up 45% 
in 2020 following the launch in 2019) 
and revenue (up 14% to £10 million, from 
£9 million in 2019), the portfolio has been 
strengthened by the acquisition (in October 
2020) of the nicotine pouch products of 
Dryft Sciences, LLC (Dryft). These products 
have been rebranded Velo and expands 
the US portfolio from 4 to 28 variants, with 
representation in the above 6mg nicotine 
strength segment. This acquisition marks a 
further step in BAT’s societal commitment 
to accelerate its transformation journey 
to build A Better TomorrowTM. With the 
national rollout of Velo branded Dryft 
products continuing in early 2021 and 
a return to growth in the final quarter 
of 2020, we have great momentum for 
future success. 

PMTAs for all Velo products were 
submitted (in the US) ahead of the 
9 September 2020 FDA deadline. 

39

Pilot schemes in emerging markets are 
ongoing with initial encouraging results in 
Pakistan and Indonesia. In Kenya, we have 
temporarily suspended sales due to local 
regulatory challenges and continue to 
engage with the local authorities.

We continue to believe that Modern Oral 
represents an exciting opportunity to offer 
affordable New Category alternatives to 
adult nicotine consumers in emerging 
markets, given the absence of an 
electronic device and a pre-existing ritual 
of oral product consumption in a number 
of markets.

In line with the simplification agenda, the 
Group will continue to migrate the majority 
of its Modern Oral portfolio to Velo during 
2021, with initial migration plans delayed 
due to COVID-19.

In 2020, the Group has revised the reporting 
of modern oral volume share to be yearly 
average which is reflective of the year’s 
performance after periods of initial launch. 
In periods of launch, a period end rate 
is used to provide users with the exit 
share which is more reflective of short- 
term movements.

Proportion of modern oral  
revenue by region in 2020  
(£m)

US

AmSSA

ENA

APME

Total

2020 
£m 

2019 
£m 

10

1

185

2

198

9

1

116

–

126

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information40

Strategic Management

Our Traditional Oral  
Products

The most common products in 
traditional oral are largely moist oral 
tobacco popular in the US with the 
main brands of Grizzly and Kodiak. 
These products are less finely ground 
than another traditional oral product 
referred to as Swedish-style snus. 
Both of these traditional oral products 
are available in loose form, as well as 
in pre-packed pouches.

Our products
We also sell a range of traditional oral 
products, including Swedish-style snus and 
American moist snuff, available in loose 
tobacco form or as pre-packed pouches. 
We have long sold snus in Sweden and 
Norway through our Fiedler & Lundgren 
business, whose brands include Granit and 
Mocca; and in the US we market snus under 
the Camel brand. Our American moist 
snuff products include our flagship Grizzly 
brand, as well as the premium moist snuff 
brand Kodiak. 

The Modified Risk Tobacco Product 
(MRTP) applications for Camel Snus 
were discussed by the Tobacco Products 
Scientific Advisory Committee (TPSAC) 
in September 2018. We continue to work 
closely with the FDA, which announced 
in December 2020 that it had reopened 
the comment period after our filing of 
additional information.

Proportion of traditional oral  
revenue by region in 2020  
(£m)

US

AmSSA

ENA

APME

Total

2020 
£m 

2019 
£m

1,126

1,052

–

34

–

–

29

–

1,160

1,081

Performance summary
In 2020, volume was marginally lower 
(down 0.9%) on the prior year (at 8.4 billion 
stick equivalents), with 2019 0.6% lower 
than 2018. 

Total revenue grew by 7.2% to £1,160 million 
(2019: up 15% to £1,081 million), driven by 
pricing in both 2020 and 2019, particularly 
in the US which accounts for 97% of the 
Group’s revenue from the category. On a 
constant rates basis, this was an increase 
in 2020 of 7.7% and 10% in 2019 (driven 
by pricing). 

In the US, traditional oral volume declined 
1.3% in 2020 (2019: down 1.5%). Value share 
of moist was down 25 bps and volume 
share down 35 bps, after a strong 2019 
(value share growth of 80 bps). The 2020 
decline was driven by Grizzly which 
was impacted by pricing pressures in 
the final quarter of 2019 and early 2020. 
Utilising revenue growth management 
techniques, value share has stabilised in the 
second half of 2020. Outside the US, which 
accounts for only 3% of Group revenue 
from the category, volume was higher by 
2.8% in 2020, driven by Sweden where the 
Group’s Traditional Oral volume share (as 
a proportion of total oral) declined 80 bps 
after growing in 2019 by 50 bps. This was 
due to the growth in Lundgrens in both 
periods which, in 2020, was more than 
offset by a decline in the remainder of the 
portfolio, notably Granit and the de-listing 
of Knekt and the growth of Modern Oral.

BAT Annual Report and Form 20-F 2020Strategic management
Short-Term Deliverables to Fuel A Better TomorrowTM

Drive Value From Combustibles

41

Our Combustible  
Products 

We are focused on growing our 
strategic brands of Dunhill, Kent, Lucky 
Strike, Pall Mall, Rothmans, Newport 
(US), Natural American Spirit (US) and 
Camel (US) which now account for 
66% of our combustible volume. 

Our combustibles business is founded 
on understanding and meeting the 
preferences of adult smokers in all 
parts of the world.

Highlights
 – Strategic cigarette brands deliver 

value share growth of 40 bps.
 – Group value share growth of 

20 bps.

 – Strong pricing, with combustible 

price/mix of 7.3%.

Group cigarette value share increased 20 
bps in 2020 (2019: up 20 bps), driven by 
the US, Mexico, Colombia, Turkey, Russia, 
Bangladesh and Japan which offset a 
reduction in Indonesia and Saudi Arabia. 

In 2020, Group cigarette volume declined 
4.6% to 638 billion sticks (2019: 668 billion), 
outperforming the total cigarette market 
which was estimated to be down between 
5.0-5.5% (2019: 3.5-4.0%). 

In 2020, cigarette volume grew in Brazil 
(where enhanced border security and 
restricted population mobility due to 
COVID-19 led to an increase in duty paid 
volume), in Turkey (driven by Kent and 
the local portfolio), and in Bangladesh 
(driven by the continued strength of the 
local portfolio). 

Developed markets have been generally 
relatively resilient in 2020 with little 
evidence of accelerated downtrading 
despite the pressures of COVID-19. 

In the US, Group cigarette volume was up 
0.5% to 73 billion (2019: 73 billion), due to the 
performance of the strategic portfolio. In the 
final quarter of the year, we reintroduced 

Lucky Strike to the US market, ensuring a 
truly global footprint for the brand. This was 
against an industry that was estimated to 
be up 1.5% driven by reduced consumer 
switching to vapour, higher supply chain 
inventories (due to the impact of COVID-19 
and the timing of price increases) and an 
extra selling day, and stronger consumption 
trends resulting from the increase in fiscal 
stimulus and lower gas prices. 

However, due to COVID-19, production or other 
supply chain restrictions affected sales in 
several markets, including Canada and Mexico. 
In South Africa, a total sales ban of tobacco 
products came into effect from March 2020, 
with sales recommencing in August 2020 
following the easing of lockdown restrictions. 
While not a significant part of the Group, travel 
restrictions due to COVID-19 have impacted our 
Global Travel Retail (GTR) business, negatively 
impacting Group cigarette and THP volume 
by an estimated 1.0%. Furthermore, volume 
declined in Indonesia (due to the impact 
of tax increases and minimum retail price 
compliance) and in Pakistan where illicit trade 
grew significantly following excise-led price 
increases in prior years. 

Group cigarette volume declined 4.7% in 
2019 to 668 billion sticks as growth in Japan, 
the Middle East, South Africa, Romania and 
Poland was more than offset by Russia 
(partly due to the one-off stock reduction), 
Egypt (largely due to the change in local 
taxes impacting Pall Mall), Venezuela (due to 
the ongoing macro-economic challenges) 
and the impact of market decline in the US, 
Indonesia, Pakistan and Ukraine. 

Cigarette volume share grew 40 bps 
in 2020, driven by Bangladesh, Mexico, 
Vietnam, Russia and Turkey which were 
partly offset by lower volume share in 
Indonesia and Saudi Arabia. In 2019, this 
was an increase of 20 bps due to growth 
in Japan, Pakistan, Bangladesh, Mexico, 
Ukraine and Russia. 

 Proportion of combustibles  
revenue by region in 2020  
(£m)

US

AmSSA

ENA

APME

Total

2020 
£m 

2019 
£m 

9,926

3,535

9,078

3,992

5,356

5,544

3,935

4,387

22,752 23,001

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
42

Strategic Management
Short-Term Deliverables to Fuel A Better TomorrowTM

Drive Value From Combustibles

The performance was underpinned by the 
strategic cigarette brands, with volume 
share 30 bps higher in 2020 (2019: up 70 bps 
driven by migration in Brazil and Colombia, 
or 30 bps excluding migrations):

 – Dunhill’s overall volume share was 

down 20 bps (2019: stable) as growth 
in Romania and Netherlands was more 
than offset by declines in Saudi Arabia, 
Indonesia, Brazil, South Africa and 
Malaysia. Volume was 17% lower (2019: 
down 5.5%), largely due to the impact 
of the tax increases and minimum 
retail price compliance in Indonesia, the 
impact of COVID-19 on both South Africa 
(where there was a temporary sales 
ban in the year) and our GTR business, 
and the ongoing challenging operating 
environment in Malaysia; 

 – Kent’s volume share grew 10 bps (2019: 
up 10 bps) as growth in Brazil, Saudi 
Arabia, Turkey and Russia more than 
offset lower volume share in Romania 
and Japan. Volume was up 2.0% (2019: 
down 1.3%) as growth in Brazil, across 
the Middle East (including Saudi Arabia), 
Russia and Turkey more than offset lower 
volume in Japan;

 – Lucky Strike’s volume share grew 
10 bps (2019: stable), as growth in 
AmSSA (particularly Brazil, Colombia 
and Argentina) and in Japan more than 
offset lower volume share in Indonesia, 
Spain and France. Volume declined 
2.0% as the impact of the tax increases 
and minimum retail price compliance in 
Indonesia, and lower volume in France 
and Spain, more than offset higher 
volume in Brazil, Japan and Argentina. 
Lucky Strike was re-introduced in the 
US in the final quarter of 2020; 

 – Rothmans’ volume share was 20 bps 
higher (2019: up 50 bps) as growth in 
Brazil, Colombia, New Zealand, Malaysia, 
Russia and Ukraine was partly offset by 
Pakistan and Turkey. Volume was 6.1% 
higher (2019: up 2.5%) as growth in Brazil, 
Pakistan and Bulgaria more than offset 
lower volume in Ukraine and Turkey; and 

 – Pall Mall’s volume share was stable 

(2019: up 10 bps) as growth in Pakistan, 
Australia, Mexico, South Africa, Chile 
and Canada was offset by lower volume 
share in New Zealand, Saudi Arabia, the 
US and Argentina. Volume was down 
6.0% (2019: down 6.7%) largely driven by 
Pakistan, Saudi Arabia and South Africa.

The Group’s US domestic strategic 
combustible portfolio performed well:

 – Newport volume share increased 40 bps 
(2019: up 40 bps), while volume grew 2.3% 
(2019: down 3.9%), with growth in both 
the menthol and non-menthol variants; 

 – Natural American Spirit performed well 
with volume share up 10 bps (2019: up 10 
bps). Volume was up 6.0% against 2019 
(2019: 0.5% increase); and

 – Camel’s volume share declined 10 bps in 
the US (2019: down 10 bps) with volume 
up 1.2% (2019: down 6.0%).

Volume of other tobacco products (OTP) 
declined 1.7% to 20 billion sticks equivalent 
(2019: 7.1% decline), being 3% of the Group 
portfolio (2019: 3%).

Change in cigarette volume share in key 
markets (bps)

+40 bps

2020

2019

+40bps

+20bps

Definition: Annual change in cigarette volume share – being 
the number of cigarettes bought by consumers of the Group’s 
brands in key markets as a proportion of the total cigarettes 
bought by consumers in those markets (see page 274).

Change in cigarette value share in key 
markets (bps)

In 2020, revenue from combustibles 
was down 1.1% at £22,752 million 
(2019: £23,001 million, growth of 4.2%). 

+20 bps

2020

2019

+20bps

+20bps

Definition: Annual change in cigarette value share – being the 
value of cigarettes bought by consumers of the Group’s brands 
in key markets as a proportion of the total value of cigarettes 
bought by consumers in those markets (see page 274).

45

Number of cigarette factories 
in 43 countries

Higher pricing across the Group in 2020, 
notably in the US, Russia, Germany, 
Canada, Australia, Mexico and Pakistan, 
was more than offset by the impact of 
lower Group volume, partly related to the 
impact of COVID-19 and a translational 
foreign exchange headwind of 3.7%. 
COVID-19 was estimated to be a headwind 
on Group revenue of approximately 2.5%, 
largely due to the restrictions in travel 
(impacting GTR) and due to the restrictions 
imposed in South Africa during the year.

The growth in revenue in 2019 was largely 
due to pricing, notably in the US (including 
a reduction in discounting), Canada, 
Kenya, Mexico, Nigeria and Saudi Arabia, 
and an improved geographic mix as the 
performance in high value markets such 
as Japan, South Africa, Romania and 
Australia combined with reduced volumes 
in lower value markets such as Pakistan and 
Egypt. This more than offset unfavourable 
portfolio mix due to the relative growth of 
lower value products, such as Rothmans 
and Pall Mall, and lower total volume.

After adjusting for the short-term impact 
of excise on bought-in goods (impacting 
2019 and 2018) and the translational foreign 
exchange headwind (2019: tailwind of 0.6%), 
adjusted revenue from combustibles at 
constant rates of exchange was up 2.8% 
to £23,594 million. In 2019, this was an 
increase of 4.6%. 

BAT Annual Report and Form 20-F 2020 
Short-Term Deliverables to Fuel A Better TomorrowTM

Simplify the Business

43

Highlights
 – Quantum enabled 

£660 million gross savings 
through organisational change 
and productivity initiatives.
 – On track to deliver at least 

£1 billion annualised savings  
by end 2022.

 – Revenue Growth Management 
and Marketing Effectiveness 
initiatives ready to be deployed.

 – In-house ‘Ventures’ business 

created and operational.

The savings from Quantum are being used 
to fund investment in New Categories, 
leveraging new capabilities. We are 
attracting new talent from a diverse range 
of industries globally, in areas such as: 

 – IP; 

 – insights and analytics; 

 – product innovation; 

 – design and technology; and 

 – digital media. 

These skills are supporting our work into 
foresights beyond nicotine, 21st century 
brand building, direct-to-consumer 
marketing and e-commerce, and advanced 
digital and data analytics. 

In addition, in 2020 the increased agility 
brought about through Quantum and 
our diverse geographic footprint enabled 
us to quickly and effectively adapt and 
navigate the challenges caused by the 
global pandemic.

At the end of 2019 we established our 
corporate venturing unit, Btomorrow 
Ventures (BTV) and made excellent 
progress in 2020. During the course of 
the year, BTV made minority investments 
in eight small, innovative technology and 
consumer businesses, providing us with an 
exciting capability ecosystem for the future. 

In 2019, we announced ambitious plans 
to fundamentally re-evaluate how we are 
organised and a redesign of management 
layers to eliminate duplication and 
entrenched accountability. We called this 
Project Quantum – designed to create new 
capabilities and release valuable funds for 
further investment in our growth ambition, 
ensuring the Group is stronger, faster and 
more agile.

In 2020, we realised the benefits of the 
first phase of Quantum. Alongside greater 
organisational speed and agility, Quantum 
drove significant cost savings, realising 
£660 million of gross savings through 
organisational change and productivity 
initiatives. However, further work on 
core processes and ways of working 
simplification is ongoing. 

The second phase of Quantum will build on 
this success with the organisation ready for 
project roll-outs from the beginning of 2021, 
covering areas such as:

 – further operational efficiency; 

 – route-to-market focus; and 

 – supply chain productivity. 

The key objective in 2020 was to finalise 
the operational design of the second 
phase, running pilots in the second half of 
the year in a few strategically important 
geographies with the aim to use the 
learnings to fine-tune the design and 
methodology to support a successful wider 
roll-out programme in 2021 and beyond.

We are well on track to deliver the target 
of £1 billion total annualised cost savings 
from Quantum by 2022, in addition to the 
benefits from our:

 – Revenue Growth Management; and

 – Marketing Effectiveness initiatives. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
44

BAT Annual Report and Form 20-F 2020

By moving from a business where 
sustainability has always been 
important to one where it is front 
and centre, in all that we do.

We are committed to a step-change 
in our sustainability ambition. 
We have a number of stretching 
targets, which we are confident will 
deliver A Better TomorrowTM for all 
our stakeholders. These include:

 –   increasing our number of 
non-combustible product 
consumers from 11 million in 
2019 to 50 million by 2030; 
 –   achieving carbon neutrality 

by 2030 for our own business 
activities, and accelerating our 
existing environmental targets 
to 2025; and

 –   eliminating unnecessary 

single-use plastic and making 
all plastic packaging reusable, 
recyclable or compostable 
by 2025.

for society and the environment45

Awards and Recognition

Our sustainability efforts and commitment to high standards have 
received notable independent recognition over the years, including 
the following.

Investor Ratings

Awards and Recognition

Dow Jones Sustainability Indices (DJSI)
We are the only company in our industry listed in the prestigious 
World Index, representing the world’s top 10% ESG performers. 
We have achieved inclusion in the indices for 19 consecutive years.

Gold Class Sustainability Award
In 2021, we were awarded Gold Class in RobecoSAM’s 
Sustainability Yearbook, which showcases the best performing 
companies in terms of financially material ESG metrics.

MSCI
We achieved a ‘BBB’ rating in the most recent MSCI ESG Ratings, 
which help investors identify and understand financially material 
ESG portfolio risks. 

Vype UK Product of the Year Award
In early 2020, our Vype ePod won in the e-cigarette category at the 
UK Product of the Year awards – the UK’s largest consumer survey 
of product innovation. 

Best-in-class ISS Score 
We achieved the highest rating for the ISS Social Disclosures 
QualityScore, which identifies best-in-class sustainability 
disclosure practices.

Global Top Employer
We have been recognised as a Global Top Employer for four 
consecutive years, acknowledging our commitment to best-in-
class working environments and career opportunities.

Sustainalytics 
We achieved a score of 27.8 in the most recent Sustainalytics ESG 
Risk Ratings, which give investors insights into financially material 
ESG risks in their portfolios. 

Financial Times Diversity Leaders Report
We have ranked in the top 10% for two consecutive years. 
The report recognises organisations that have achieved a diverse 
and inclusive workforce.

Vigeo Eiris
We scored 47% (up by 5pp from 2019) in the most recent Vigeo 
Eiris rating. Vigeo Eiris, a rating and research agency, evaluates 
organisations’ integration of ESG factors into their strategies, 
operations and management.

CRRA Reporting Awards – Openness and Honesty
We won the ‘Openness and Honesty’ award for our 2018 
Sustainability Report at the 2020 Corporate Register Reporting 
(CRR) Awards – a testament to our approach to transparently 
reporting on key ESG challenges.

CDP Climate A-List 
Our A-List inclusion for the second year recognises our actions to 
cut emissions, mitigate climate risks and contribute to a low-carbon 
economy. We are also proud to have achieved A- in CDP Water, and 
to be included in Supplier Engagement Leaderboard. 

Disability Confident Committed
We achieved certification in 2020 as a Disability Confident 
Committed employer under the UK Government’s 
accreditation scheme.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information46

Strategic Management

Putting ESG Front and Centre
ESG Enablers 

As we evolve our Group strategy, we are also evolving our Sustainability 
Agenda. We are moving ourselves from a business where sustainability has 
always been important, to one where it is front and centre in all that we do.

Our Sustainability Agenda is integral to our 
evolved Group strategy.

Our Sustainability Agenda reflects our 
commitment to reducing the health impact 
of our business and excellence across our 
other ESG priorities. Our approach is driven 
by extensive stakeholder insights, and we 
commission an independent review of our 
most material ESG topics each year. 

Through this robust process, we engage 
with a wide range of stakeholders to 
understand what matters most to 
them, complemented with ongoing risk 
monitoring, research and benchmarking. 

This approach ensures we keep 
pace with emerging topics and 
stakeholder expectations.

Outlined here are the priority areas that 
form the core of our Sustainability Agenda. 
You can read more about how we identify 
and prioritise these areas on page 111  
of our 2020 ESG Report.

Highlights during the year
 – Growth of our New Categories 
revenues by 15% to £1.4 billion.

 – A 37.4% reduction of our Scope 1 
and 2 carbon emissions from our 
2017 baseline.

 – The first company in the tobacco and 
nicotine industry to publish a Human 
Rights Report. Aligned to the UN 
Guiding Principles, it outlines how we 
address human rights impacts across 
our business and supply chain.

 – Announced new ambitions for zero 

child labour and zero forced labour in 
our tobacco supply chain by 2025. 

H

E

Reducing the HEALTH impact of our business

Consumer  
choice

World-class  
science

Standards  
and regulation

Excellence in  
ENVIRONMENTAL  
management

Climate change

Water

Biodiversity and afforestation

Waste 

S

G

Delivering a positive 
SOCIAL impact 

Robust corporate  
GOVERNANCE 

Human rights

Farmer livelihoods

Health and safety

People and culture

Business ethics

Responsible marketing

Regulation and policy 
engagement

Creating shared value for

Consumers

Society

Employees

Shareholders

BAT Annual Report and Form 20-F 202047

In 2020, we launched our evolved Group strategy focused on 
building A Better TomorrowTM for all of our stakeholders. As we set 
about future proofing our business, we have developed a set of 
ambitious targets that will act as a catalyst for a decade of action.

Our roadmap to A Better TomorrowTM 

ESG issue

Our goals

Progress in 2020

H

Reducing the  
HEALTH impact  
of our business

Reach £5 billion revenue from our  
New Category products by 2025

Reach 50 million consumers of  
non-combustible products worldwide by 2030

 – £1,443 million, up by 15% from previous year

 – +3 million consumers of non-combustibles

Excellence in  
ENVIRONMENTAL 
management

 – Climate change

 – Water

 – Biodiversity 

and afforestation

 – Waste

Delivering a positive 
SOCIAL impact

 – Human rights

 – Farmer livelihoods

 – Health and safety

 – People and culture

Robust corporate 
GOVERNANCE

 – Business ethics

 – Responsible  
marketing

 –  Regulation and  

policy engagement

E

S

G

Carbon neutral by 2030 for Scope 1 and 2 emissions

Reduce water withdrawn by 35% by 2025

Eliminate unsustainable wood used for tobacco 
curing by our contracted farmers

100% of plastic packaging to be reusable, 
recyclable or compostable by 2025

Aim for zero child labour and zero forced labour 
across our tobacco supply chain by 2025

All our product materials and high-risk indirect service 
suppliers to have undergone at least one independent 
labour audit within a three-year cycle by 2025

Committed to working to enable prosperous 
livelihoods for farmers in our tobacco supply chain

Zero accidents Group-wide

Increase the proportion of women in management 
roles to 45%

 – 37.4% reduction in Scope 1 and 2 emissions 
against 2017 baseline; climate risks scenario 
analysis for major tobacco-growing markets

 – 22.5% reduction in water withdrawn against 

2017 baseline

 – Over 99% wood used for tobacco curing 
sourced from sustainable sources by our 
contracted farmers

 – Waste mapping across our value chain 

and independent review of our packaging 
materials for recyclability; with results 
showing 82% of our plastic packaging is 
reusable, recyclable or compostable1

 – 99.7% of tobacco farms monitored for child labour2

 – 93 supplier labour audits conducted on product 
materials and high-risk indirect service suppliers

 – Over 50% of tobacco grown by our contracted 

farmers is from our hybrid tobacco seed varieties, 
boosting yields by up to 20%

 – 27% reduction in total accidents (vs 2019)

 – 38% female representation in management roles

100% adherence to our Standards of Business 
Conduct (SoBC), including our Lobbying and 
Engagement Policy

100% adherence to our International Marketing 
Principles (IMP) and our Youth Access 
Prevention Guidelines 

 – 100% of Group employees completed our 

annual SoBC sign-off

 – Further strengthened compliance 

procedures and internal controls for IMP 

 – 100% of our markets reported alignment 

with YAP Guidelines
See page 57

1.  Theoretical ability to be recycled externally assessed. Actual recycling rates may vary across geographies based on local infrastructure. 

2. Reported via our Thrive assessments covering BAT contracted farmers and farmers contracted to our strategic third-party suppliers, representing more than 80% of our total tobacco 

leaf purchases in 2020.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information48

Strategic Management

ESG Framework

We have a comprehensive suite of policies, principles and standards that 
underpin our commitment to high standards of corporate responsibility 
and driving excellence in ESG.

Our Sustainability Agenda is supported by 
our Group policies and principles that are 
endorsed at Board-level and aligned with 
international standards.

Our Board has overall responsibility for 
our Sustainability Agenda and ESG focus 
areas, while the Audit Committee monitors 
sustainability and ESG performance, 
risks and adherence to our standards. 
The Regional Audit and CSR Committee 
(RACC) framework underpins the Audit 
Committee and provides a flexible channel 
for the structured flow of information 
through the Group.

Our Management Board, chaired by the 
Chief Executive, has overall responsibility 
for overseeing the implementation of 
Group strategy and policies, including 
those relating to ESG. Members of the 
Management Board are responsible for 
overseeing delivery against ESG targets 
for areas under their individual remit. 

Key governance channels
 – Our Board, the Audit Committee and 
RACC reviews of ESG performance. 

Read more about the key Board and Audit 
Committee activities on pages 100 and 110

 – Management-level committees, 
including Operations Sustainability 
Forum, Supply Chain Due Diligence 
Committee and Youth Access 
Prevention Governance Committee.

Sustainability: Our policies1

Summary of areas covered

Employment Principles

Standards of Business 
Conduct (SoBC)

Environmental Policy

Employment practices, including commitments to diversity, reasonable 
working hours, family-friendly policies, employee wellbeing, talent, 
performance and equal opportunities, and fair, clear and competitive 
remuneration and benefits.

Speak Up, conflicts of interest, anti-bribery and anti-corruption, gifts and 
entertainment, respect in the work place, human rights, lobbying and 
engagement, political and charitable contributions, corporate assets and 
financial integrity, competition and anti-trust, anti-money laundering and 
tax evasion, anti-illicit trade, data privacy and information security.

Stakeholder groups

 Our People

 Our People 

 Governments and Wider Society

Our commitments to following high standards of environmental protection, 
adhering to the principles of sustainable development and protecting 
biodiversity covering our direct operations and supply chain, including 
agricultural, manufacturing and distribution operations.

 Our People

 Consumers

 Customers 

 Suppliers

Health and Safety Policy

Our commitments to applying the highest standards of health and safety. 

Supplier Code of Conduct

Standards required of our suppliers worldwide, including business integrity, 
anti-bribery and anti-corruption, environmental sustainability, anti-illicit trade 
and respect for human rights (covering equal opportunities and fair treatment, 
health and safety, prevention of harassment and bullying, child labour and 
modern slavery, conflict minerals and freedom of association).

Strategic Framework  
for Corporate 
Social Investment (CSI)2

Sets out our Group CSI strategy and how we expect our local operating 
companies to develop, deliver and monitor community investment 
programmes within two themes: Sustainable Agriculture and Rural 
Communities; and Empowerment.

International 
Marketing Principles

The standards that govern marketing across all our product categories 
and including the requirement for all our marketing to be targeted at adult 
consumers only.

 Governments and Wider Society

 Our People

 Our People

 Customers 

 Suppliers

 Governments and Wider Society

 Governments and Wider Society

 Consumers

 Customers 

 Suppliers

 Our People

Group Data Privacy Policy

The manner in which BAT processes personal data about all individuals, 
including consumers, employees, contractors and employees of suppliers.

These policies and principles are endorsed by our Board, apply to all Group companies and support the effective identification, 
management and mitigation of risks and issues for our business in these and other areas.

Notes:
1.  Further details of our Group policies and principles can be found at www.bat.com/principles 

2. Further details of our Strategic Framework for Corporate Social Investment can be found at www.bat.com/csi

BAT Annual Report and Form 20-F 2020 
49

Reducing the Health Impact 
of Our Business

At BAT, we have a clear purpose to build A Better TomorrowTM  
by reducing the health impact of our business. 

H

A list of our key ESG targets  
are on page 47

The Key Enablers for Harm Reduction

Consumer choice
Smokers are most likely to switch 
to New Category products when 
they find one that satisfies their 
own preferences.

World-class science
Consumers and regulators want robust 
scientific evidence that supports the 
quality, safety and reduced-risk potential 
of New Category products.

Standards and regulation
Wide availability of New 
Category products depends on 
having the right regulatory and 
market conditions, as well as 
high standards and responsible 
industry practices.

We are focused on reducing the health 
impact of our business through a multi-
category approach. We can do this by 
offering consumers the widest range of 
enjoyable, less risky products.*† 

We are uniquely positioned to deliver 
this, with our deep consumer insights, 
world-class science and innovation to 
put consumers right at the centre of 
our transformation.

While we are absolutely committed 
to delivering A Better TomorrowTM, we 
know we can’t do this alone. Our success 
depends on building an acceptance of harm 
reduction, with consumers, regulators and 
society understanding the reduced-risk 
potential of these products. 

We strongly believe there are three key 
enablers to make this a reality: enabling 
consumer choice to meet diverse needs of 
consumers, substantiating the reduced-risk 
profile of New Category products through 
world-class science, and a collaborative 
approach to responsible regulation.*† 

Satisfying Consumer Moments
Smokers are more likely to switch to 
new products if they can find satisfying 
alternatives that offer sensorial enjoyment 
and recapture consumer moments 
long-associated with tobacco that have 
been lost to shifting trends. We have a 
deep understanding of our consumers 
and we use these insights to develop an 
exciting product portfolio across a range of 
categories. These include vapour products, 
tobacco heating products (THPs) and 
modern oral products. 

Find out more about our New Category products 
on pages 34 to 39.

*  Based on the weight of evidence and assuming a complete switch from cigarette smoking. These products are not risk free 

and are addictive.

† Our products as sold in the US, including Vuse, Velo, Grizzly, Kodiak, and Camel Snus, are subject to FDA regulation and no 

reduced-risk claims will be made as to these products without agency clearance

World-class Science
The reduced-risk potential of New Category 
products needs to be supported by sound 
science. We conduct cutting-edge research 
to substantiate the reduced risk potential of 
our New Category products. 

We are gaining significant momentum 
with our consumers, as satisfying 
consumer needs effectively is a key 
indicator of how rapidly we can achieve 
A Better TomorrowTM.

Read more about tobacco harm reduction  
on pages 30 to 31

Over the last decade, we have built a team 
of the best scientific talent. Today, we 
have over 1,500 dedicated scientists and 
engineers, generating world-class science 
and demonstrating the reduced-risk profile 
of our New Category products compared 
to smoking.*† 

We openly share our science on bat-
science.com. To date, we have published 
over 90 peer-reviewed research papers 
on our New Category products and the 
results indicate they have the potential to 
be significantly less risky than cigarettes. 
We are continuing to establish more 
evidence to support this.

We know scientifically substantiated risk 
profiles for New Category products are 
absolutely essential in making tobacco 
harm reduction a reality. And, we are proud 
to be leading the way with our world-
class science. Our latest clinical trials are 
the first-ever of its kind to demonstrate 
reduced risk of Tobacco Heating Products.

Driving Innovation
In February 2020, we created Open 
Innovation, a new team inside our New 
Categories R&D function. The team works 
in partnership with BTomorrow Ventures – 
the Group’s corporate venture capital unit. 
Together, we are building an ecosystem 
of partners to help us access world-class 
technology and increase collaboration with 
start-ups and leading IP inventors. 

Our aim is to gain early access to innovative 
technologies or products, and enable 
greater collaboration or sharing of strategic 
IP. To realise that goal, we scout for partners 
(including startups) that have technologies 
and materials which hold promise for our 
product pipeline.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther InformationOther ESG focus areas 
In addition to our commitment to 
reducing the health impacts of our 
business, we also continue to focus on 
a wide range of other important ESG 
issues, as outlined on pages 51 to 57.

50

Strategic Management
Reducing the Health Impact of Our Business
Continued

Through our Open Innovation teams and 
BTomorrow Ventures, we consider how 
we can fill technology gaps, integrate 
new technologies, and take advantage of 
investment opportunities.

Standards and Regulation
We believe a stakeholder-inclusive, 
whole-of-society dialogue which includes 
regulators, policy makers, consumers and 
the industry is key to developing effective 
policies that can accelerate tobacco harm 
reduction as fast as possible.

Everywhere we operate, we want to see 
the standards we hold ourselves to become 
the industry benchmark and the basis for 
future regulation. That’s why we share our 
approach, information and expertise with 
industry groups, governmental technical 
advisory committees, standards bodies and 
other key stakeholders.

To achieve this goal, we engage with task 
forces, such as those of the Cooperation 
Centre for Scientific Research Relative 
to Tobacco (CORESTA), and make 
presentations on the global implications of 
product standards at conferences, such as 
those of the Food and Drug Law Institute 
(FDLI), and the Global Tobacco and Nicotine 
Forum (GTNF). 

We contribute to the development of 
international standards by working bodies 
such as the British Standards Institute, ISO 
and the European Standards Body, CEN, 
who we have collaborated with on new 
vaping standards.

We support appropriate regulation of New 
Category products. In fact, we believe good 
regulation is critical for creating a fertile 
ground for responsible growth. 

We are engaged with stakeholders around 
the world to advocate for proportionate 
regulation, as outlined under “How we 
think New Category products should 
be regulated”. 

How we think New Category products 
should be regulated

1. An evidence-based approach
allowing robust science to lead to greater consumer choice, 
quality and confidence.

2. Proportionate regulation 
where science-based evidence and risk are understood and 
differentiated to guide regulatory policy.

3. Freedom to innovate 
to ensure products can evolve to meet changing 
consumer preferences.

4. Engagement, dialogue and communication 
to ensure regulators and consumers can make  
well-informed decisions.

5. Responsible marketing freedoms 
that facilitate the acceleration of movement of consumers 
from combustible to non-combustible products.

BAT Annual Report and Form 20-F 202051

Excellence in Environmental 
Management

We have a global footprint and rely on natural resources to run our business. 
Securing resources in a climate-resilient supply chain is key to delivering our business 
strategy. We are driving environmental excellence for a greener tomorrow.

E

A list of our key ESG targets  
are on page 47

CO2e emissions  
(in ’000 tonnes)

541
37.4% lower than 2017 baseline

Carbon neutrality
Addressing climate risks and 
opportunities across our value chain is 
key to the sustainability of our business. 
We aim to be carbon neutral by 2030 for 
our own business activities.

Eliminating waste
We are addressing the growing global 
concern about plastic and other waste. 
That includes waste caused by our business 
as well as consumer waste. We aim for 
100% of plastic packaging to be reusable, 
recyclable or compostable by 2025.

2020

2019

2018

541

-30.9%

-7.0%

-2.7%

782

841

Definition: Group Scope 1 and Scope 2 carbon dioxide equivalent 
(CO2e) emissions.

Target: Reduce our Scope 1 and 2 CO2e emissions by 30% by 
2025 compared to 2017 baseline, and carbon neutrality by 2030.

Water use 
(total water withdrawn in mn metres)

4.03
22.5% lower than 2017 baseline

2020

2019

2018

4.03

4.51

-10.8%

-5.3%

4.77

-8.2%

Definition: Group water use in million cubic metres.

Target: Reduce water use to 3.38 mn metres by 2025, 35% lower 
than our 2017 baseline.

Recycling 
(percentage of waste recycled)

90.7%

2020

2019

2018

90.7

90.5

90.2

Definition: Total percentage of Group waste reused, recycled or 
incinerated for energy recovery, against total waste generated.

Target: Recycle 95% or more by 2025 in each year.

Water stewardship
Access to safe water and sanitation is 
a fundamental human right. As water 
scarcity risks increase with the changing 
climate, it is essential to drive water 
efficiencies across the value chain. 
We aim to reduce the total amount of 
water we withdraw for our own business 
activities by 35% by 2025.

Protecting biodiversity 
Our business now and in the future depends 
on biodiversity and natural resources. 
In addition, sustainable agricultural practices 
help farming communities thrive and 
defend against deforestation and other 
environmental degradation. We aim to 
eliminate all use of unsustainable wood 
fuel by our contracted farmers.

Emissions1

Scope 1 CO2e emissions ('000 tonnes)
Scope 2 CO2e emissions ('000 tonnes)
Scope 33 CO2e emissions ('000 tonnes)
Total statutory emissions (Scope 1 and 2 in '000 tonnes)
Intensity (tonnes per £ million of revenue)

20202

342
199
N/A
541
20

2019

396
386
6,781
782
30.4

2018

415
426
6,956
841
32.6

Notes:
All data is calculated on the basis of the Greenhouse Gas (GHG) Protocol Corporate Standard.

1.   Scope 1 reporting includes: emissions from energy consumed at our factories and offices (coal, natural gas, woodfuel, diesel and 
LPG), emissions from our dry ice expanded tobacco plants, and fuel consumed by our fleet vehicles. 2019 UK BEIS fuel to energy 
conversion factors were used in calculations. Scope 2 reporting includes: emissions from electricity purchased and consumed at 
our factories and offices, purchased steam and hot water. Scope 3 reporting includes: all 15 categories of the GHG Protocol.

2. 2,200 tonnes of our Group Scope 1 emissions, and 398 tonnes of our Group Scope 2 emissions are from UK-based activities. 

Following the closure of our UK factory in late 2019, our UK-based activities in 2020 were limited to non-manufacturing activities, 
and included running our offices and trade marketing activities that utilise fleet vehicles. 

3.  Consolidation and verification of our 2020 Scope 3 data is ongoing to fully align with the GHG Protocol. 2020 data will be reported 

in the 2021 Annual Report and Form 20-F. 2017 and 2018 data are restated from previously published figures (8,254 and 7,547, 
respectively), as we improved our data collection systems. This includes a greater accuracy for emissions from our purchased goods 
and services, and replacing previously used estimates with actuals in a key market. 2017 data is restated as: 6,952. 

Energy consumption (million kWh)

From activities for which the Company is responsible
Resulting from the purchase of electricity by the 
Company for its own use

2020

1,5724

2019

1,820

2018

1,985

9965

1,054

1,089

Notes:
4. Data reported includes energy from the combustion of fuel and the operation of any facility. Of the total figure reported for the Group, 10 million kWh is from the UK-based activities.

5. Group data reported includes electricity purchased and consumed at our factories and offices, purchased steam and hot water. Our UK-based facilities only purchase electricity and do 

not purchase heat, steam or cooling. Of the total figure reported for the Group, 17 million kWh is from the UK-based activities.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information52

Strategic Management
Excellence in Environmental  
Management Continued

Addressing the Impacts 
of Climate Change
A strengthened climate strategy
Addressing climate risks and opportunities 
across our value chain is key to the 
sustainability of our business. At the 
beginning of this year, we set a bold target: 
to achieve carbon neutrality by 2030 for our 
Scope 1 and 2 emissions. And we know we 
need a step change to deliver this. 

We are utilising multiple opportunities, 
from on-site renewable energy generation, 
to purchasing renewable electricity. We’ve 
also started adopting a shadow internal 
carbon price to incentivise low-carbon 
decision-making in our business. 

We have commissioned a detailed climate 
scenario analysis to review potential impacts 
of global warming in 10 of our major tobacco-
growing markets. These include projected 
scenarios in relation to physical changes in 
temperature, rain, water-balance and climatic 
risks and the potential impacts these will have 
on tobacco growing conditions.

In addition, we recognise the importance 
of providing consistent and reliable 
climate-related information to investors 
and other stakeholders. This year, for 
the first time, we have included a ‘TCFD 
alignment at a glance’ feature in our report, 
and have expanded both our management 
approach and disclosures. We will fully 
align our reporting for 2021 with the 
TCFD framework.

Governance of our climate strategy
Our carbon neutrality and other 
environmental targets have been endorsed 
by our Board. The role of our Board and the 
Audit Committee in reviewing climate-related 
risks and performance is further outlined on 
pages 100 to 116. The Operations Director is 
responsible for overseeing delivery against 
environmental targets.

Climate-related risks
In early 2020, we updated our Group risk 
register to incorporate transitional risks 
of climate change as a risk to the Group 
to be mitigated, as outlined on page 112 
in more detail. 

Metrics and targets
We have achieved a 30.9% year-on-year 
reduction in our total Scope 1 and 2 carbon 
emissions in 2020. In total, these equalled 
540,864 tonnes, 37.4% lower than 2017, 
our baseline year. Drivers include a 10.6% 
reduction in direct energy consumption and 
an increase in renewable energy use which 
now stands at 26.8% – a 16 pp increase over 
2019. We anticipate the return to on-site 
working in 2021 may lead to a slight increase 
in carbon emissions and energy use next year. 
Still, we remain on track for delivering against 
our Scope 1 and 2 carbon neutrality target.

Meeting our ambitious climate targets will 
require collective effort across the Group 
and, given our Scope 3 emissions represent 
around 90% of our total carbon footprint, 
addressing impacts in our supply chain is 
also crucial. 

Our Scope 3 emissions decreased by 
2.4% in 2019 from the 2017 baseline, driven 
by a reduction in purchase volume and 
decreases in fuel use for tobacco curing. 

Find out more on how we are addressing climate 
change on pages 41-48 of our 2020 ESG Report.

Governance of our climate risks

Board of Directors 

Audit  
Committee  

Management Board

Operations Sustainability Forum, led by Director, Operations

Group Head  
of EHS

Group Head  
of Leaf

Group Head  
of Supply  
Chain

Group  
Head of  
Manufacturing

Group  
Circular 
Economy Lead

Head  
of ESG

TCFD alignment at a glance

TCFD

Group progress

Governance
Disclose the organisation’s 
governance around 
climate-related risks 
and opportunities.

Strategy
Disclose the actual and 
potential impacts of 
climate-related risks 
and opportunities on the 
organisation’s businesses, 
strategy, and financial 
planning where such 
information is material.

Risk management 
Disclose how the 
organisation identifies, 
assesses, and manages 
climate-related risks.

 – The Board approves environmental targets, including in relation to climate 
change, and, with the Audit Committee, reviews climate change risks and 
impact on the Group. The Board reviews progress against environmental 
targets twice a year.

 – The Management Board oversees implementation of climate change and 
environmental targets. The Operations Sustainability Forum, led by the 
Operations Director, reviews performance on a quarterly basis. 

 – The Group Risk Committee reviews the impact of acquisitions on climate 

change risks.

 – Strengthened our climate strategy, focused on the environment, our supply 

chain and our people and culture.

 – Climate scenario risk assessments conducted to two different climate 

scenarios, including a 2-degree or lower scenario.

 – Significant climate risks to tobacco-growing conditions identified as a result 
of climate change, with a comprehensive action plan to address risks being 
developed. Already, BAT has rolled out innovative curing technologies that 
reduce carbon emissions to contracted farmers in five countries.

 – Modelled material risks to the Group up to 2050 for 10 tobacco-growing 

markets, with transition risks being reviewed in 2021. 

 – Local short- to medium-term risk prevention and mitigation assessments 

performed at least twice a year.

 – Group Risk Register now includes both physical and transition risks of climate 

change as a risk to the Group, reviewed regularly by senior managers.

 – Expanded internal environmental reporting tool to capture climate change 

physical and transition risks and opportunities. 

Metrics and targets 
Disclose the metrics and 
targets used to assess 
and manage relevant 
climate-related risks and 
opportunities where such 
information is material.

 – GHG emissions and energy use primary climate change metrics for BAT.

 – Other climate-related metrics for water use and waste management.

 – Targets to reduce Scopes 1, 2 and 3 emissions, including encouraging supply 

chain to set own targets.

 – Introduced a shadow internal carbon price to facilitate certain 

operational decisions.

BAT Annual Report and Form 20-F 2020 
53

Water
We have a long-established approach to 
driving water stewardship, across our own 
operations and tobacco supply chain. 

While our industry is not particularly water 
intensive, with the changing climate, water 
scarcity is a growing concern around the 
world. We need to make informed, risk-
based decisions to effectively manage this 
essential natural resource. 

We are further strengthening how we 
review water risk, across our value chain, 
in line with best practice standards. 

Driving water stewardship in our 
own operations
Through our long-standing environmental 
management systems, we have been 
steadily decreasing water use and 
increasing water recycling for several years. 

In 2020, we started further assessing water 
risks using the global benchmark Alliance 
for Water Stewardship (AWS) standard.

We’ve been steadily decreasing our 
water use and increasing water recycling 
for several years. In 2020, we achieved 
a 10.8% year-on-year reduction in total 
water withdrawn, and recycled 15.3% 
of our water. 

Driving water stewardship in our 
supply chain
Due to the variety of locations in which 
we source tobacco leaf, only 30% requires 
irrigation. However, we encourage drip 
irrigation by our contracted farmers to 
preserve water sources.

We adopt a comprehensive approach, 
assessing water risks, climate impacts and 
subsequent water deficits from rainfall. 
Our Water Risk Assessment is based on 
WRI’s Aqueduct Water Risk Atlas and 
is fully incorporated in our Sustainable 
Tobacco Programme (STP). 

Through our global leaf agronomy centre, 
we have developed ‘floating’ systems 
for growing tobacco seedlings, based 
on hydroponics, that use about 85% less 
water per hectare and have the potential to 
increase the yield by up to 36% compared 
to traditional systems. These have been 
successfully introduced to our contracted 
farmers in eight countries, and we have 
plans to expand to more.

Biodiversity and Deforestation
We have a long and proud history of 
working directly with farmers around the 
world to advance agriculture. We provide 
farmers with best practice environmental 
information and introduce them to new 
sustainable farming practices. 

Preserving natural capital 
in tobacco growing
Conserving water, reducing deforestation, 
avoiding soil erosion and preserving soil 
fertility are all crucial for sustainable 
agriculture. We manage these interlinked 
issues by developing sustainable soil 
management practices and introducing our 
contracted farmers to these technologies 
in all our leaf operations, appropriate to the 
growing conditions.

Sustainable fuels for tobacco curing
We have an ongoing commitment to 
eliminate the use of unsustainable sources 
of wood by our contracted farmers for 
curing fuels. Monitoring of the last three 
years of our contracted farmers’ wood use 
for curing has shown over 99% was from 
sustainable sources. 

Afforestation initiatives in farming 
communities
We support community-based 
afforestation programmes in a number of 
countries. For example, our afforestation 
programmes in Bangladesh and Pakistan 
date back to the early 1980s and have 
planted over 196 million tree saplings 
combined. Both are recognised to be 
among the largest private sector-driven 
programmes in these countries.

Waste
By using resources efficiently and in an 
innovative way, and by making decisions 
with consideration for the environment, we 
can address both our immediate impacts 
and the likely pressures on the business in 
the future.

We adopt circular economy principles, 
which will deliver better products for 
our consumers, create efficiencies in 
our operations, offer our employees 
opportunities to innovate and reduce our 
overall environmental impact on the planet.

Innovative product designs
We have reviewed our New Category 
products and identified a number of 
opportunities to take immediate action. 
This includes the removal of silicon end 
caps, removal of plastic insert trays, 
reduction in cardboard packaging and the 
removal of polypropylene overwrap, all of 
which we are currently exploring. 

A zero-waste mindset across 
our operations
We are digitally transforming 
manufacturing in order to reduce 
tobacco and other waste, lessen 
energy usage, limit stoppages to 
production and save personnel time. 

Digitally monitoring our farms
We are leveraging the power of 
technology to enhance and accelerate 
our connectivity with our contracted 
farmers and farming communities. 
Our Farmer Sustainability Management 
(FSM) app is a digital platform 
that supports the work of our field 
technicians as they collect data about 
contracted farmers’ agricultural 
practices. The app also enables us 
to gather information against farm-
level criteria for STP assessments, as 
well as monitor progress against our 
Thrive programme.

Find out how FSM enables us to work 
with farmers in developing local action 
plans, including on water stewardship, 
in our ESG report, page 118. 

Find out how our Thrive programme 
enables us to identify and address the 
long-term risks that could impact on the 
sustainability of agriculture and farmer 
livelihoods, in our ESG report, page 117.

This transformation delivers a multitude 
of benefits from a 5-10% reduction in 
waste, smaller carbon footprint, lower 
utility costs and a significant reduction in 
costly stoppages, while saving 1,000s of 
working hours.

We are committed to recycling at least 
95% of our total waste generated, which is 
more challenging in locations with limited 
recycling and waste management facilities. 
Nevertheless, 27% of our manufacturing 
sites have already achieved zero waste to 
landfill and another 27% are recycling at 
least 95% of their waste. 

Responsible disposal of our New 
Category products
We plan to implement take-back schemes 
for all our New Category devices by the end 
of 2021. Already, we are piloting electronic 
device or e-liquid pod return schemes in 
France, Japan, Mexico and the UK.

Reducing the environmental impacts 
of cigarettes
As we research, develop and manufacture 
our products, we continue to look at 
opportunities to reduce the environmental 
impact of cigarette filters. 

Research shows that consumer education 
and awareness-raising initiatives are 
likely to be some of the most effective 
measures. At BAT, we support a number of 
such initiatives and education campaigns 
that have been effective in reducing 
butt littering.

A detailed list of initiatives we support can be found 
in our ESG report, pages 57-60

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information54

Strategic Management

Delivering a Positive 
Societal Impact

Reducing the harm associated with smoking and the opportunity to have a positive impact 
on public health is the most material issue for our business, but as one of the world’s most 
international businesses, we also have a larger role to play in delivering a positive societal impact. 

S

A list of our key ESG targets  
are on page 47

Human Rights
We are committed to respect the human 
rights of our employees, the people we 
work with and the communities in which 
we operate. Our ambitions for 2025 are 
for zero child labour and zero forced 
labour in our tobacco supply chain. 

Farmer Livelihoods
Rural poverty is recognised as a primary 
root cause for issues such as child and 
forced labour, as well as poor safety and 
environmental standards. Enhancing farmer 
livelihoods helps tackle such issues and 
strengthen our supply chain. 

Health and Safety
We are committed to providing a safe 
working environment for everyone. 
We are committed to employee 
wellbeing. Our goal is zero accidents 
across the Group.

Human Rights 
Our integrated human rights strategy is aligned 
to the UN Guiding Principles and includes 
policies, due diligence, grievance channels 
and remediation procedures for our own 
business operations and supply chain, as well 
as working to understand and address the 
root causes. Our Human Rights policy forms 
part of our Group Standards of Business 
Conduct and is reflected in our Supplier 
Code of Conduct.

The most significant challenges for human 
rights are in our tobacco supply chain and this 
has been a priority area for us for many years. 
The industry-wide Sustainable Tobacco 
Programme (STP) focuses on tobacco supplier 
due diligence, aligned to international standards. 
Our own Thrive programme is focused at the 
farm-level and seeks to identify and address the 
root causes and long-term challenges around 
human rights, including rural poverty. 

We complement our farm monitoring and STP 
and Thrive assessments by conducting human 
rights impact assessments (HRIAs) in selected 
countries. HRIAs follow a defined process for 
identifying, assessing and responding to actual 
and potential human rights impacts, including 
the root causes and how they manifest.

People and Culture
An inclusive workplace culture helps 
us attract and retain the best people. 
This also enables us to continue 
transforming our business. Our targets 
include increasing the proportion of 
women on leadership teams to 40% and 
in management roles to 45%. 

We conducted HRIAs in India and Indonesia in 
2019 and in Mozambique in 2020. Two more 
assessments are planned for 2021.

We know that eliminating child labour is a 
major challenge for everyone involved in 
global agricultural supply chains. 

In 2020, child labour incidents were identified 
on 0.5% of farms. A total of 1,308 incidents 
were identified, the majority of which related 
to preparing bales, watering and weeding, 
and harvesting and stitching tobacco. 
Of these, 98.5% were reported as resolved, 
where a remediation plan is implemented 
with the farmer that considers the individual 
circumstances. Wherever possible, this plan 
involves local community or school support. 
In a small number of cases, where there is 
persistent non-compliance, the farmer’s 
contract is not renewed for the next growing 
season – this is the case for six outstanding 
unresolved incidents. The remaining 13 cases 
occurred at the very end of the growing 
season, for which a remediation plan was 
implemented that will be verified at the start 
of the next season. *

*  Data refers to hazardous child labour by anyone under the 
age of 18 which could be harmful to their health, welfare 
or development (for example, handling mechanical 
equipment or agrochemicals). Scope of data reported is 
outlined on page 47 under footnote 2.

While no incidents of modern slavery were 
identified, one third-party supplier reported 
identifying five incidents of forced labour-
related non-compliance. In one case a farm 
labourer reported being forced to undertake 
tasks they hadn’t agreed to, one case related to 
unfair deductions from a labourer’s wages and 
a further three cases related to withholding of 
agreed benefits. All incidents were immediately 
investigated and resolved by our supplier as 
part of their formal due diligence procedures.

Our training and communications 
programmes help to raise farmers’ 
awareness and increase understanding of 
human rights, tailored to the local context. 
In 2020, more than 38,000 human rights 
training sessions were held, with over 
390,000 attendances. 

All our other products materials are subject 
to annual human rights risk assessments, 
and independent audits by Intertek, our 
audit partner. In addition, we audit high-
risk indirect service suppliers. In 2020, a 
total of 93 supplier audits in 17 countries 
were conducted. 

Despite delays due to COVID-19 restrictions, we 
are pleased that, by year-end, 67% of corrective 
actions for issues identified in the audits were 
fully completed and verified by Intertek – in 
desktop reviews for the moderate issues and 
13 on-site follow-up audits for the major issues. 
All outstanding actions are in progress and will 
be verified by Intertek in the first quarter of 2021. 

Our Group-wide policies, procedures and 
controls help to substantially mitigate human 
rights risks in our own businesses. However, we 
recognise that we need to continually work to 
ensure these are effectively applied and that 
we carefully monitor the situation, particularly 
in countries assessed as higher risk, such as 
where regulation or enforcement regimes 
are limited, or there are higher levels of 
corruption, criminality or unrest. 

We have a defined process to identify 
and carefully monitor BAT operations in 
countries with a higher risk for human rights 
issues. Our businesses in each high-risk 
country identified complete a human rights 
assessment, and the process is monitored by 
our Audit Committee. In 2020, our operations 
in 24 countries were identified as high risk.

Further detail on our 
approach, our Human 
Rights Focus Report and 
our Modern Slavery Act 
statement are available at 
bat.com/humanrights

BAT Annual Report and Form 20-F 202055

Farmer Livelihoods 
Rural poverty is recognised as a root cause 
for wider issues in agriculture, such as 
child labour, poor safety standards and 
urban migration. If we can support tobacco 
farmers to have prosperous livelihoods, we 
can help address these issues while also 
securing our tobacco supply chain. 

We support our 84,000+ directly-
contracted farmers through our Extension 
Services of expert field technicians. 
We develop new tobacco seed varieties 
that offer greater yields and higher quality, 
helping boost farmers’ profits, as well as 
introducing them to more efficient farming 
technologies that save farmers time 
and money. 

Read more about our Group risk factors related 
to tobacco leaf supply on page 293

Our Extension Services also provide training 
and advice and help our farmers to grow 
other crops to enhance food security and 
generate additional sources of income. 
For instance, in 2020, our leaf operations and 
strategic third-party suppliers reported that 
93% of their contracted farmers grew other 
crops, including fruit, vegetables, wheat, 
maize, cotton and soy. 

Health and Safety
Providing a safe working environment 
for all our employees and contractors is 
paramount. As a global business, operating 
in diverse markets including some of the 
world’s most volatile regions, this can also 
be challenging. 

We are also always working to protect 
the health, safety and wellbeing of people 
– through the COVID-19 pandemic and 
beyond – as well as striving for zero 
accidents Group-wide.

We have a comprehensive workplace 
health and safety approach based on risk 
management and assessment, employee 
training and awareness, and tailored initiatives 
for specific issues and higher-risk areas.

Our Health and Safety Policy recognises 
the importance of the health, safety and 
welfare of all our employees and third-
party personnel in the conduct of our 
business operations. We are committed 
to the prevention of injury and ill-health, 
and strive for continual improvement 
in health and safety management and 
performance. This policy is supported by 
our Environmental, Health and Safety (EHS) 
management system. 

Overall responsibility for Group health and 
safety is held by the Operations Director. 
The Talent, Culture and Inclusion Director 
has overall responsibility for all employee 
and human resources matters.

Our key metrics in this area include:

 – Lost Workday Case Incident Rate 

(LWCIR): There was a decrease in our 
LWCIR to 0.21 in 2020 (2019: 0.27).

 – Lost workday cases (LWC): The 

number of work-related accidents 
(including assaults) resulting in injury 
to employees and to contractors 
under our direct supervision, causing 
absence of one shift or more, 
decreased to 131 in 2020 (2019: 186).

 – Serious injuries and fatalities: 

The total number of serious injuries 
and fatalities to employees and 
contractors under direct supervision 
decreased to 36 in 2020 (2019: 37).

Safety risks vary across our business. 
For example, our manufacturing sites carry 
lower risks, while the vast majority of all 
Group accidents are in Trade Marketing 
& Distribution (TM&D), which involves 
the distribution and sale of our products. 
We have close to 30,000 vehicles and 
motorcycles out on the road every day, 
often in environments with difficult 
social or economic conditions. Our goods 
have a high street value, and in a small 
number of markets this carries high risk 
of armed robbery and assault. Poor road 
infrastructure and wide variations in 
driving standards and behaviour provide 
further challenges. 

Although these challenges will always 
exist, our goal is zero accidents across 
the Group. To help achieve this, we have 
a comprehensive approach based on risk 
management and assessments, employee 
training and awareness, and tailored 
initiatives for specific issues. 

Since 2017, we have implemented a range 
of additional initiatives, such as ensuring 
drivers carry less stock, together with 
extra security measures for route planning 
and vehicle tracking. We use in-vehicle 
‘telematics’ monitoring systems to 
analyse driver behaviour data, and use the 
insights to tailor our training programmes 
and improve driving skills and hazard 
perception. In markets where we have 
introduced distribution by motorcycle, we 
provide training programmes to reduce risk. 

We are pleased to report that our actions 
are producing improvements. In 2020, total 
accidents decreased, to 142, from 194 in 2019. 
The number of serious injuries resulting from 
attack and assault incidents in TM&D have 
declined in 2020 showing the positive impact 
of our security initiatives during the last two 
years. Road traffic accidents fell by 50% 
compared to 2019. We regret to report three 
contractor fatalities, up from one in 2019.

In 2020, health and safety at work has 
taken on even greater significance. 
We have implemented ‘COVID-19-secure’ 
workplace measures for employees who 
are unable to work remotely, and those 
in countries where restrictions are not in 
place. These measures include regular 
cleaning and sanitising of the workplace, 
temperature screening, the use of face 
masks, one-way systems and signage to 
ensure social distancing.

You can read about our Group risk factors related to 
workplace health and safety on page 297

Our People and Culture
We focus on providing a fair and inclusive 
workplace where all our people can flourish. 
Our diversity and inclusion strategy is 
embedded across the Group and we have 
a range of well-established engagement 
channels to listen to, and learn from, the 
views of our people worldwide. You can 
read more about our ethos, culture and 
people on pages 58 to 63.

Community Investment  
and Social Initiatives
As an international business, we play 
an important role in countries around 
the world and have built close ties with 
local communities. We encourage our 
employees to play an active role both in 
their local and business communities. 
Our charitable contributions policy in 
our SoBC is supported by the Group 
Strategic Framework for CSI, which sets 
out our Group CSI strategy and how we 
expect our local operating companies to 
develop, deliver and monitor community 
investment programmes within two 
themes: Sustainable Agriculture and 
Rural Communities, and Empowerment.

Our Group Head of ESG has oversight of 
the Group CSI strategy, and Board-level 
governance is managed through our Audit 
Committee, which reviews the strategy and an 
analysis of activities (including investment and 
alignment to the Group’s priorities) annually. 

Our performance indicator in this area relates 
to the total amount of money contributed to 
charitable giving and CSI projects. In 2020, 
the Group contributed over £16.6 million in 
cash and £5.1 million in-kind for charitable 
contributions and CSI projects. This includes 
£1.14 million given for charitable purposes by 
UK Group companies. Of this, £5.27 million in 
cash and £5.04 million in-kind was spent on 
community projects aimed at COVID-19 relief. 
Our CSI projects are mostly delivered through 
partnerships with external stakeholders 
including communities, NGOs, governments, 
development agencies, academic institutions, 
and industry associations.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information56

Strategic Management

Robust Governance

Robust governance is key to our sustainable long-term growth. We are 
committed to achieving our business objectives in an honest, transparent and 
accountable way, and sustaining a culture of integrity in everything we do. 

G

A list of our key ESG targets  
are on page 47

Business Ethics
Unethical behaviour can be extremely 
damaging to our business. It can also 
distort markets, and developing countries 
are especially vulnerable to the resulting 
economic, social, and political impacts. 
We aim for 100% adherence to our 
Standards of Business Conduct.

Responsible Marketing 
Responsible marketing practices are 
crucial for ensuring adult-only consumers 
use our tobacco and nicotine products 
and that they do not target youth. 
We have strict marketing requirements, 
and aim for 100% alignment with our 
International Marketing Principles. 

Regulation and Policy 
Engagement
Truly effective regulation needs 
cooperation between governments 
and industry, and we can contribute 
valuable experience and expertise to 
policy development.

Business Ethics
Our actions and behaviours impact all areas 
of our business, which is why corporate 
governance is such an important focus for us.

Our commitment to responsible corporate 
behaviour is underpinned by our SoBC 
which mandate high standards of integrity 
and require every Group company, joint 
venture which the Group controls and 
all staff worldwide, including senior 
management and the Board, to act with a 
high degree of business integrity, comply 
with applicable laws and regulations and 
ensure our standards are not compromised 
for the sake of results. We expect our 
contractors, secondees, trainees, agents 
and consultants to act in a way consistent 
with our SoBC and to apply similar 
standards within their own organisations.

Our SoBC comprise our global policies 
referenced on page 62 and are available 
in 14 languages. SoBC awareness and 
understanding is promoted through regular 
training and communications. Our SoBC 
are fully aligned with the provisions of 
applicable laws including the UK Bribery 
Act, the US Foreign Corrupt Practices Act 
and the UK Criminal Finances Act.

Corrupt practices are illegal, cause 
distortion in markets and harm economic, 
social and political development, 
particularly in developing countries. 
Our SoBC make it clear that it is wholly 
unacceptable for Group companies, our 
employees or our business partners to be 
involved or implicated in any way in corrupt 
practices. We keep our SoBC under regular 
review to maintain best practice and to 
take employee and stakeholder feedback 
into account. Our Board approved a revised 
version of the SoBC in 2019, which came 
into effect on 1 January 2020, supported 
by a global awareness campaign across 
the Group.

Delivery with Integrity 
Our Delivery with Integrity programme 
provides a global compliance framework, 
empowering our people to act in a 
responsible way.

This programme is led by our Business 
Conduct & Compliance Department, 
reporting directly to the Director, Legal & 
External Affairs and General Counsel. 

It provides employees with ways to raise 
concerns without fear of retaliation and 
assurance that investigations will be fair 
and objective. 

The Programme drives a consistent 
approach to the mitigation of key 
compliance risk areas such as bribery and 
corruption, money laundering, tax evasion, 
competition law, sanctions, and data 
protection through tools and guidance 
for Group company employees and 
business units.

Read more about our Group risk factors related to 
corporate behaviour and compliance with sanctions 
regimes and competition laws on pages 290 and 300

We monitor regulatory developments 
to ensure the continued evolution of our 
Delivery with Integrity programme.

Mitigating third-party risk is a key 
component of our compliance programme. 
We do this for example through our 
Third-Party Anti-Bribery and Corruption 
Procedure (the ABAC Procedure) which 
assists business units in identifying and 
mitigating bribery and corruption risks.

The ABAC Procedure mandates consistent 
methodology for due diligence of third 
parties, complemented by mandatory 
mitigation packages for third parties 
assessed as medium and high risk. 

In 2020, we began a major project to 
develop a more integrated, automated IT 
solution for the management of third party-
related risks. This project is progressing 
well and will be implemented by Group 
companies throughout 2021. 

We also launched a new M&A Transactions 
Compliance Procedure which formalises 
and strengthens our approach to risk 
mitigation in the context of corporate 
acquisitions, disposals and the formation 
of joint ventures and also a new Gifts 
and Entertainment (G&E) Procedure 
which enables the automation of the G&E 
approval and record-keeping requirements 
set out in our SoBC. 

BAT Annual Report and Form 20-F 2020In 2020, over 26,000 Group company 
employees confirmed that they had 
complied with our SoBC, disclosed any 
conflicts of interest and completed our 
annual SoBC e-learning through the 
online SoBC portal. Other Group company 
employees (approximately 27,000) who do 
not have easy online access were given 
various options to complete their SoBC 
sign-off (including via our SoBC app), 
to ensure that everyone could sign-off 
safely in light of the COVID-19 pandemic 
preventing the usual face-to-face 
gatherings in many of our markets. 

100% of Group company employees 
completed the 2020 SoBC sign-off in one of 
the available formats.

To further increase awareness and 
accessibility, in 2020 we continued to 
promote the adoption of our SoBC app 
(first launched in 2019), which provides 
easy access to our SoBC, Speak Up 
channels, procedures and guidance. As at 
31 December 2020, the SoBC app had been 
downloaded over 16,500 times.

Information on compliance with our SoBC 
is gathered at a regional and global level 
and reported to the Regional Audit and CSR 
Committees, Corporate Audit Committee 
and to the Audit Committee.

Speak Up channels
We encourage anyone working for, or with, 
any Group company to raise concerns, 
including regarding accounting or auditing 
matters, through a variety of channels, 
including our independently managed 
Speak Up online portal and telephone 
hotlines which are available 24 hours a day. 

The Speak Up channels can be used in 
confidence, and anonymously where 
preferred, and are available in multiple 
local languages. Speak Up channels 
contact information is promoted through 
staff training and communications and 
through our SoBC app and Supplier Code 
of Conduct.

Our Speak Up policy makes it clear no 
one will suffer any direct or indirect 
reprisal for speaking up about actual or 
suspected wrongdoing, even if they are 
mistaken. The policy is supplemented by 
our SoBC Assurance Procedure and by 
local procedures throughout the Group, 
providing staff with further guidance on 
reporting matters and raising concerns, 
and the channels through which they can 
do so. 

We do not tolerate the harassment or 
victimisation of anyone raising concerns or 
anyone who assists them. Such conduct 
is itself a breach of our SoBC and a serious 
disciplinary matter. 

Our most recent, global ‘Your Voice’ 
employee survey (2019), completed by 
90% of Group company employees, 
found that 79% strongly agreed they 
“can report concerns about actual or 
suspected wrongdoing at work without 
fear of reprisal”, 8% higher than the FMCG 
comparator norm. The next ‘Your Voice‘ 
survey will be undertaken in Q2 2021. 

Not all contacts made via our SoBC Portal 
involve SoBC allegations; some contacts 
relate to questions regarding the SoBC 
or other matters. There were 554 SoBC 
contacts in 2020, representing an 11% 
increase on the total number of SoBC 
contacts in 2019 (497 contacts).

In the year ended 31 December 2020, 321 of 
the 554 SoBC contacts were assessed as 
SoBC allegations and reported to the Audit 
Committee, representing an 11% decrease 
on 2019 SoBC allegations (359). 

Of the 321 SoBC allegations reported, 
116 were established as breaches and 
appropriate action taken (2019: 130). 
In 158 cases, an investigation found no 
wrongdoing (2019: 179). In 47 cases, the 
investigation continued at year-end 
(2019: 50), including investigation through 
external legal advisers of allegations of 
misconduct. The 116 established SoBC 
breaches resulted in 54 people leaving BAT 
(2019: 80). In 161 of the 321 SoBC allegations 
(50%), the person raising the allegation 
chose to remain anonymous.

Please refer to the Governance Report for 
more information about Board and Audit 
Committee oversight and monitoring of 
compliance with our SoBC. Our SoBC, 
and information on the total number of 
incidents reported under it, are available at 
bat.com/sobc.

Responsible Marketing 
Our International Marketing Principles 
(IMP) govern marketing across all our 
product categories and require all our 
marketing to be responsible, accurate 
and not misleading, targeted at adult 
consumers, transparent and compliant 
with all applicable laws.

Our IMP are applied consistently 
everywhere we operate, even when more 
stringent than applicable local laws.

Through our long-standing IMP, responsible 
marketing is well embedded in the culture 
of our organisation and inherent to the way 
we operate.

57

We continually evolve our IMP to reflect 
developments in marketing, our product 
portfolio, technology, changing regulations 
and stakeholder expectations, and the 
Board approved a revised version of the IMP 
which took effect from 1 January 2020.

To support our strict requirement to only 
direct marketing at adult consumers, all 
Group companies are required to adhere to 
our global Youth Access Prevention (YAP) 
Guidelines. These apply to all markets 
where our products are sold, including 
where distributed through third parties and 
include a mandatory requirement to provide 
retailers with point-of-sale materials with 
YAP messaging (unless prohibited by local 
laws). In 2020, 100% of Group companies 
to which our YAP Guidelines apply 
reported compliance*.

Regulatory Engagement 
Truly effective regulation needs 
cooperation between governments and 
industry, and we have a legitimate role to 
play in policy-related debate that affects 
our business. We also respect the World 
Health Organization’s FCTC 5.3 provision, 
which calls for transparent and accountable 
interaction between governments and 
the tobacco industry. 

By conducting all our engagement with 
politicians, policy makers and regulators 
transparently and with high regard for 
accuracy and integrity, we can make a 
valuable contribution to policy development 
and help enable the best information to 
be used as a foundation for decisions in 
policy making.

Our Principles for Engagement have long 
provided clear guidance for our external 
engagement with regulators, politicians 
and other third parties. In 2019, these were 
incorporated into a new Lobbying and 
Engagement Policy in our SoBC. The revised 
SoBC took effect from January 2020, thus 
formalising and strengthening our existing 
compliance procedures in relation to 
lobbying and engagement activities. 

*  Adherence with YAP Guidelines relate to those markets 

conducting activities or those markets granted an 
exemption from conducting these, in accordance with 
the requirements of the Guidelines. Those markets with 
exemptions account for less than 6% of our cigarette 
brands sales volumes, and 2% of vapour products and 
tobacco heating products device and consumables 
sales volumes.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information5858

BAT Annual Report and Form 20-F 2020

for employees

By having a diverse range of excellent 
people, engaged teams and being a 
great place to work. 

We enable growth by having a 
winning and agile organisation. 
Empowering our people to feel 
they belong and be their best and 
authentic selves will help enable 
us to transform the business. 
We inspire diverse teams of 
committed and engaged people by:

 –   investing in our people;
 –   creating a diverse and 

inclusive culture;

 –   developing high-performing 

leaders; and

 –   offering a fulfilling, 

rewarding and responsible 
work environment.

BAT Annual Report and Form 20-F 202059

Ethos

Our purpose is to build A Better TomorrowTM by reducing the health impact of our 
business through offering a greater choice of enjoyable and less-risky products 
for our consumers.

A key driver to delivering this is our Ethos, which guides our culture and 
behaviours across the entire Group. Developed with significant input from our 
employees, it ensures an organisation that is future fit for sustainable growth. 
These five key principles – bold, fast, empowered, diverse, responsible – underpin 
how we deliver on both our purpose and our strategy.

We are  
Bold

We are  
Fast

We are  
Empowered

We are  
Responsible

We are  
Diverse

 – Dream big – with 
innovative ideas 

 – Make tough decisions 
quickly and proudly 
stand accountable 
for them

 – Resilient and fearless 

to compete

 – Speed matters. 

 – Set the context for 

Set clear direction and 
move fast

our teams and trust 
their expertise

 – Keep it simple. 

Focus on outcomes

 – Learn quickly and 
share learnings

 – Challenge each other. 
Once in agreement, 
we commit collectively

 – Collaborate and 
hold each other 
accountable to deliver

 – Value different  
perspectives

 – Build on each others’ 
ideas, knowledge 
and experiences

 – Challenge ourselves 
to be open-minded 
recognising 
unconscious bias

 – Take action to reduce 
the health impact of 
our business

 – Ensure the best 

quality products for 
our consumers, the 
best place to work 
for our people, and 
the best results 
for shareholders

 – Act with integrity, 

never compromising 
our standards 
and ethics

BAT has been exceptionally resilient in what 

has been an unusually challenging year. This is 
down to the grit and determination of our 
colleagues and our culture of high performance 
and engagement. We believe that our Ethos is 
crucial to our success and a key part of this is our 
diversity and inclusion agenda that has always 
been very important to us at BAT. Having a 
supportive, engaging and inclusive culture where 
everyone is treated equally is fundamental to the 
continued success of our business.

Hae In Kim 
Director, Talent, Culture and Inclusion

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information60

Strategic Management

People and Culture

Diversity matters to the Group because it makes good commercial sense. 
Having a diverse workforce means we are better able to understand and 
meet the varied preferences of our global consumers. We are proud of our 
diversity and inclusion (D&I) strategy, which is built on the following three 
pillars and underpinned by an inclusive culture. 

Pillar 1
Driving ownership 
and accountability 

Pillar 2 
Building diverse  
talent pipelines

Pillar 3 
Creating enablers 

Ensuring ownership of, and 
accountability for, our D&I 
strategy across all business 
areas and leadership teams 
is key to driving progress and 
achieving our 2025 ambitions. 

Our Director for Talent, Culture and 
Inclusion has overall responsibility for 
all employee and human resources 
matters, while our Management 
Board oversees the development 
and management of talent within the 
Group’s regions and functions.

In 2020, we realigned our D&I 
governance structure to ensure clear 
accountability for our business leaders 
and leadership teams for achieving 
our 2025 ambitions. This included 
developing a new D&I dashboard and 
introducing quarterly reviews by our 
Management Board to ensure close 
monitoring of progress and plans. 
Diversity also remains fully embedded 
in our talent review processes and 
meetings across all levels of the Group.

Our ‘Diversity Champions’ continue to 
be key in driving D&I action plans and 
initiatives throughout the organisation. 
In 2020, we launched a new D&I 
e-learning module to help further 
empower our people and increase 
their awareness.

We focus on building diverse 
talent pipelines at all levels of the 
organisation through recruiting, 
developing and retaining the 
best diverse talent.

Inclusivity is embedded throughout 
our recruitment process and we 
require all agencies we work with to 
provide gender-balanced longlists 
of candidates. 

Today, we have 33% female 
representation on our Board, 15% on 
our Management Board and 27% on 
our senior leadership teams across 
the Group. We also have 139 different 
nationalities, from a wide range of 
ethnic backgrounds, in management 
roles across the Group.

In 2020, we set new D&I ambitions to 
achieve by 2025, including:

 – Increasing the proportion of women 
in senior leadership teams to 40%;

 – Increasing the proportion of women 
in management roles to 45%; and

 – Achieving a 50% spread of 

distinct nationalities within key 
leadership teams.

Read about our Global Graduate Programme 
at www.bat-careers.com/graduates

To realise our diversity 
ambitions, we know we 
must have enablers in place 
that provide a supportive 
environment for people to thrive 
and realise their full potential.

We provide women and diverse 
groups with an opportunity 
to connect, engage and share 
experiences. Currently, we have 19 
affinity networks across all levels 
of the Group, including our Women 
in BAT UK and our B-United LGBT+ 
communities. During the COVID-19 
pandemic, these networks had an even 
more important role to play in keeping 
our people connected and supporting 
one another.

We work to continually raise 
awareness of diversity issues through 
campaigns and events that showcase 
best practice and provide platforms 
for role models to amplify their profiles 
across the Group. For example, our 
International Women’s Day (IWD) 
campaigns have been recognised as 
best practice by the IWD Association 
for two consecutive years.

BAT Annual Report and Form 20-F 202061

Investing in Leaders 
As our industry continues to transform, 
the way we attract and develop talent 
continues to evolve to meet these new 
challenges. Our increasingly data-led 
and digitally-enabled approach focuses 
on bringing new skills and capabilities to 
our teams.

Our employer brand and employee value 
proposition (EVP) has evolved to tell the 
story of today’s BAT. We are focused on 
attracting and retaining the capabilities 
needed to deliver our global strategy driven 
by our purpose of A Better TomorrowTM. 

Through strong follower growth across 
our social media channels in 2020, we 
have extended our brand reach driving 
engagement and applications from early 
career to experienced hire. We remain 
a global Top Employer for the fourth 
consecutive year, with special recognition 
in 34 countries.

Developing critical capabilities is among 
the very highest of the Group’s priorities, 
and we are focused on personalised digital 
opportunities for upskilling employees. 
This includes through our digital learning 
platform, The Grid. 

In 2020, we also expanded our use of 
learning content from our long-standing 
content partner, LinkedIn Learning, which 
is open to all BAT employees. Our micro-
learning mobile tool, EdApp, is available 
to all our Group company employees in 
marketing and provides mobile access 
to our New Category products learning 
portfolio for more than 6,700 marketers and 
trade marketing representatives to support 
their daily sales visits. 

We will continue to make digital learning 
a focus and refine our content portfolio 
to best address learning needs on an 
ongoing basis. 

We also launched ‘Leadermeter’ in 
2020, a new leadership capability 
assessment focused on identifying 
employees’ strengths and development 
areas. The insights help to identify 
further candidates for our development 
programmes, such as our Women In 
Leadership training.

You can read about our Group risk factor related to 
talent on page 292

Inclusive Culture
We are committed to providing equal 
opportunities to all employees. We do 
not discriminate when making decisions 
on hiring, promotion or retirement on 
the grounds of race, colour, gender, age, 
disability, social class, religion, smoking 
habits, sexual orientation or politics.

We can only truly harness the benefits of 
a diverse workforce if we have an inclusive 
culture that enables all our employees to 
flourish regardless of their gender, ethnicity, 
sexual orientation, age, disability status, 
culture or other differences. 

In 2020, we participated in a number 
of independent reviews, including the 
pre-accreditation assessment for the 
UK National Equality Standard (NES). 
These provide a means to measure our 
approach against external benchmarks and 
deliver valuable insights into best practice 
and areas for improvement. We are 
committed to acting on these insights and 
achieving full NES accreditation in 2021. 

Our other key metrics in this 
area include:

Employee retention: 
In 2020, total voluntary turnover 
of management-grade employees 
was 820, representing 6.1% of the total 
management population.

Diversity: 
Representation of women on senior 
leadership teams was 26% in 2018, 27% 
in 2019, and 27% in 2020.

Senior managers: 
Companies Act 2006
For the purposes of disclosure under 
Section 414C(8) of the Companies 
Act 2006, the Group had 167 male 
and 46 female senior managers as 
at 31 December 2020. Senior managers 
are defined here as the members of 
the Management Board (excluding the 
Executive Directors) and the Directors 
of the Group’s principal subsidiary 
undertakings. The principal subsidiary 
undertakings, as set out in the Financial 
Statements, represented approximately 
72% of the Group’s employees and 
contributed over 79% of Group revenue 
and 100% of profit from operations 
in 2020.

Group diversity as at 
31 December 2020
Main Board

Senior Leadership Teams

Total Group Employees

33.3%

66.7%

26.7%

73.3%

31.4%

68.6%

Nationalities represented

Main Board
Global headquarters
Management level globally

Total

8
82
139

12

640

55,329 

Male 

Female 

8

4

Male 

Female 

469

171

Male 

37,945

Female 

17,384

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information62

Strategic Management
People and Culture
Continued

Global Top Employer
BAT has been accredited as a Global 
Top Employer for the last three 
consecutive years.

Financial Times Diversity Leader
BAT has been ranked in the top 10% 
of companies for two consecutive 
years for achieving a diverse and 
inclusive workforce.

We are committed to providing training 
and development for employees with 
disabilities, and we achieved certification in 
2020 as a Disability Confident Committed 
employer under the UK government’s 
accreditation scheme. We also became 
official signatories to the UK Race at Work 
Charter for supporting equality and race in 
the workplace.

Our workforce engagement channels 
include market and site visits by our 
Directors and Management Board 
members to meet local employees, town 
hall sessions, works councils, European 
Employee Council meetings, our ‘Your 
Voice‘ global employee survey, global, 
functional and regional webcasts and 
webcasts with the Chief Executive. 

We were proud to be recognised as a 
Diversity Leader by the Financial Times in 
its Diversity Leaders report for a second 
consecutive year. The report recognises 
the top 850 companies across 16 European 
countries that have achieved a diverse and 
inclusive workplace.

Workforce Engagement
The Group has a range of well-established 
engagement channels worldwide covering 
the Group’s global workforce. We define 
the Group’s workforce as comprising 
all Group company employees and 
individuals contracted directly to undertake 
permanent and temporary roles.

The Group’s response to the global 
COVID-19 pandemic continues to evolve 
and we expect the actions we take to 
develop over time as the needs of our 
people change. We are steadfastly 
committed to supporting our workforce 
throughout the pandemic and, where face-
to-face meetings have been restricted, 
we have utilised virtual meeting forums 
and remote working tools to facilitate 
engagement and discussion. 

These engagement channels are 
implemented as appropriate for the 
composition of local workforce populations, 
at market, business unit, functional or 
regional levels. In view of restrictions 
in place around the world as a result 
of the COVID-19 pandemic, workforce 
engagement forums were primarily 
conducted through virtual formats for the 
majority of the year.

Our Speak Up channels are also available to 
our workforce worldwide and are discussed 
further on page 57. 

Our global ‘Your Voice‘ employee 
survey is conducted across the Group 
every two years, most recently in 2019. 
The results from 2019 demonstrated that we 
continued to outperform our global FMCG 
comparator group in all areas surveyed, 
including our employee engagement index 
at 7% higher than our FMCG comparator 
group and our high performance index at 
13% above our FMCG comparator group. 
Our Group results were also significantly 
ahead of our FMCG comparator 
group in the categories of corporate 
responsibility, diversity & inclusion and 
talent development. 

Our policies and principles*

Employment Principles

Health and Safety Policy

Summary of areas covered

Employment practices, including commitments to diversity, reasonable 
working hours, family-friendly policies, employee wellbeing, talent, 
performance and equal opportunities, and fair, clear and competitive 
remuneration and benefits.
Health, safety and welfare of all employees, other members of our 
workforce and third-party personnel.

Standards of Business 
Conduct (SoBC)

Respect in the work place, including promoting equality and 
diversity, preventing harassment and bullying, and safeguarding 
employee wellbeing.

Group Data Privacy Policy The manner in which BAT processes personal data about all individuals, 

including consumers, employees, contractors and employees 
of suppliers.

Stakeholder groups

 Our People

 Customers

 Our People

  Suppliers

 Our People

 Our People

  Consumers

 Suppliers 

 Customers

These policies and principles are endorsed by our Board, apply to all Group companies and support the effective identification, 
management and mitigation of risks and issues for our business in these and other areas.

*  Further details of our Group policies and principles can be found at www.bat.com/principles

BAT Annual Report and Form 20-F 2020 
63

The next ‘Your Voice‘ survey will take 
place in Q2 2021 and new results will 
serve as the basis for further shaping 
the priorities of the organisation.

The Board has taken account of the 
requirements of the UK Corporate 
Governance Code in its approach to 
engagement with the Group’s workforce.

Given the spread, scale and diversity of the 
Group’s workforce, the Board considers it 
effective to use the established channels 
referred to above, augmented by Group-
wide reporting structures to capture 
feedback from engagement channels 
at market, business unit, functional and 
regional levels.

To ensure the Board understands the 
views of our workforce, the Board reviews 
consolidated feedback from these 
engagement channels annually.

Feedback from the Board, with associated 
action planning, is cascaded back across 
our workforce and the Board is kept 
updated on progress against identified 
actions during the year.

This approach supplements the Directors’ 
direct engagement, including through face-
to-face and virtual market and site visits, 
discussed further at page 98. 

Our Employment Principles
Our Employment Principles set out a 
common approach for our Group companies’ 
policies and procedures, recognising that 
each Group company must take account of 
local labour law and practice, and the local 
political, economic and cultural context.

In developing our Employment 
Principles, we have sought the views of 
a cross-section of internal and external 
stakeholders, and have consulted with 
employee representatives and (where 
relevant) with our works councils. 

All Group companies have adopted our 
Employment Principles and, through our 
internal audit processes, are required to 
demonstrate how these are embedded into 
the work place.

In addition to our Employment Principles, our 
Board Diversity Policy specifically applies to 
our Board and Management Board and is 
discussed further at pages 108 to 109.

Gender Pay
Since 2018, we have published data relating 
to UK gender pay in accordance with 
statutory requirements.

We recognise that we have a gender 
pay gap, which refers to the percentage 
difference between the average pay for 
men and women and is not to be confused 
with equal pay for equal work. 

This situation is not uncommon for a 
company of our age and size, where there 
are traditionally more men than women in 
senior roles. We are strongly committed 
to addressing this imbalance, details of 
which can be found in our annual Gender 
Pay Report.

In line with good equal pay practice, we 
have transparent and clearly defined 
pay scales for all roles across the Group 
worldwide. This approach ensures pay, 
bonuses and benefits are consistently 
applied and not influenced by factors such 
as gender or ethnicity. 

You can learn more about our published data relating 
to UK gender pay in line with statutory requirements 
at www.bat.com/genderpayreport

Rewarding People
Reward is a key pillar in ensuring that we 
have the right people to drive the business 
forward. Reward is necessarily local and 
we strongly support this through global 
frameworks to ensure leading edge policies, 
processes and technology are available to 
all markets. 

Base pay rewards core competence relative 
to skills, experience and contribution to the 
Group, while annual bonuses, long-term 
incentives, recognition schemes and ad 
hoc incentives provide the right mix to 
ensure that sustained high performance 
is recognised and rewarded. We also offer 
our UK employees the chance to share in 
our success via our Sharesave Scheme, 
Partnership Share Scheme and Share 
Reward Scheme, and operate several 
similar schemes for senior management in 
our Group companies. 

Our approach to rewarding Group 
company employees is set out further on 
pages 122 to 123. Further information on 
the Company’s Remuneration Policy for 
Directors can be found on pages 120 to 122. 

Our inclusive recruitment process

Step 1
Online application
 – We use a global online 

recruitments platform for 
all applications.

 – Candidates undergo an initial 
online assessment managed 
by an independent provider.

Step 2
CV screening and video 
interview
 – Unbiased CV screening with 
factors such as ethnicity, age 
and gender excluded.

 – Video interview with 

standardised questions 
and time frame to give all 
candidates an equal edge.

Step 3
Face-to-face assessment 
and interview
 – Every candidate is assessed 

twice, by different BAT 
managers, and the scores are 
then calibrated.

 – Interviews are conducted 

according to clear guidelines 
for fairness and inclusivity.

Step 4
Hiring and contracting
 – Final decision to hire made by 
at least two BAT managers 
against clear criteria.

 – Robust pre-employment 

checks and easy-to-
understand contracts.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information6464

BAT Annual Report and Form 20-F 2020

 By delivering sustainable 
and superior returns.

@We are confident in our growth 
outlook and have a proven record of 
performance, whatever the external 
environment. We aim to deliver:

 –   3-5% revenue growth over the 
medium term (post COVID-19); 
 –   high-single digit adjusted EPS 
growth at constant rates of 
exchange (post COVID-19), over 
the medium term; 

 –   65% dividend payout ratio; and
 –   deleveraging the balance sheet 
to around 3x adjusted net debt/
adjusted EBITDA by the end  
of 2021@.

BAT Annual Report and Form 20-F 2020for shareholders65

Financial Performance 
Summary

 – Revenue growth, driven by New Categories and Combustibles despite the COVID-19 

challenges, was offset by currency headwinds;

 – Profit from operations was up 10.5% or 4.8% excluding adjusting items and at constant 

rates of exchange despite increase in New Category investment of £426 million; 

 – Diluted earnings per share increased 12.0%. Adjusted diluted earnings per share was up 2.4%, 

or 5.5% at constant rates;

 – Strong cash generation drove continued deleveraging; and
 – Dividend per share was up 2.5% at 215.6p.

Revenue 
In 2020, revenue was 
£25,776 million, marginally lower (down 
0.4%) than 2019. An increase in revenue 
from New Categories (up 14.9%) and a 
good performance in Combustibles driven 
by price mix of 7% in 2020 (compared to 
9% in 2019) was more than offset by a 
translational foreign exchange headwind of 
3.5% due to the relative strength of sterling 
(2019: tailwind of 0.6%). Excluding the 
impact of currency, the growth in 2020 
was due to strong pricing in combustibles, 
higher revenue from New Categories (up 
15.4% in 2020 and 37% in 2019) and an 
increase in revenue from Traditional Oral (up 
7.7% in 2020 and 15% in 2019). These more 
than offset a 4.6% decline (2019: 4.7% 
decline) in cigarette volume. 

Revenue in prior periods was affected by 
a short-term uplift due to the treatment of 
excise on bought-in goods. Excluding this, 
and the impact of foreign exchange 
referred to above, on a constant currency 
basis adjusted revenue was up 3.3% in 2020 
(2019: increase of 5.6%). 

This was despite an estimated headwind of 
2.5% due to COVID-19 in 2020, particularly 
affecting South Africa and a number of 
other markets across the Group, including 
the Group’s Global Travel Retail (GTR) 
business. 

•

IFRS-GAAP

KPI•

•

Non-GAAP

Revenue  
(£m)

£25,776m
-0.4%

2020

2019

£25,776m

-0.4%

£25,877m

+5.7%

Definition: Revenue recognised, net of duty, 
excise and other taxes. 

In 2020, revenue includes £19,535 million of revenue from the 
Strategic Portfolio, an increase of 4% (2019: £18,793 million). 
Within the Strategic Portfolio, revenue from New Categories was 
£1,443 million (2019: £1,255 million).

•

IFRS-GAAP

KPI•

•

Non-GAAP

Change in adjusted revenue  
at constant rates (%)

+3.3%

2020

2019

+3.3%

+5.6%

Definition: Change in revenue before the impact of adjusting 
items and the impact of fluctuations in foreign exchange rates.

Non-GAAP measures
In the reporting of financial information, the 
Group uses certain measures that are not 
defined by IFRS, the Generally Accepted 
Accounting Principles (GAAP) under which 
the Group reports. The Group believes that 
these additional measures, which are used 
internally, are useful to users of the financial 
information in helping them understand the 
underlying business performance.

The principal non-GAAP measures which 
the Group uses are adjusted revenue, 
adjusted revenue from New Categories, 
adjusted revenue from the Strategic 
Portfolio, adjusted profit from operations, 
adjusted diluted earnings per share,  
@operating cash flow conversion ratio, and 
free cash flow (before and after) dividends@. 
Adjusting items are significant items in 
revenue, profit from operations, net finance 
costs, taxation and the Group’s share of 
the post-tax results of associates and 
joint ventures which individually or, if of a 
similar type, in aggregate, are relevant to 
an understanding of the Group’s underlying 
financial performance. As an additional 
measure to indicate the results of the 
Group before the impact of exchange rates 
on the Group’s results, the movement in 
adjusted revenue, adjusted revenue from 
the Strategic Portfolio, adjusted profit from 
operations and adjusted diluted earnings 
per share are shown at constant rates of 
exchange. These non-GAAP measures 
are explained, defined and reconciled 
from the most comparable GAAP metric 
on pages 276 to 284 and note 2 in the Notes 
on the Accounts. 

Reconciliation of revenue to adjusted revenue at constant rates

Revenue
Adjusting items
Adjusted revenue
Impact of exchange
Adjusted revenue at constant rates

2020

Change % 
(vs 2019)

£m

2019

Change % 
(vs 2018)

£m

25,776
–

25,776
894
26,670

-0.4%
–

-0.2%
–

+3.3%

25,877
(50)
25,827
(144)
25,683

+5.7%
–
+6.2%
–
+5.6%

2018

£m

24,492
(180)
24,312
–
24,312

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information66

Financial Review
Financial Performance Summary
Continued

Profit From Operations
Profit from operations increased by 10.5% 
to £9,962 million, compared to a decline 
of 3.2% to £9,016 million in 2019. This was 
largely driven by Project Quantum (the 
Group’s restructuring and efficiency 
programme) which delivered gross savings 
of £660 million in 2020. Furthermore, while 
2020 was impacted by charges in respect 
of goodwill impairment (£209 million, largely 
in respect of Malaysia; 2019: £172 million 
largely related to Indonesia), litigation 
charges (mainly in the US) of £487 million 
(2019: £236 million) and Quantum costs 
(£81 million; 2019: £264 million), 2019 was 
also negatively impacted by charges in 
respect of the Quebec Class Action in 
Canada (£436 million) and the settlement of 
an excise dispute in Russia (£202 million). 

Raw materials and other consumables 
costs decreased 0.3% to £4,583 million 
in 2020, following a decline of 1.4% to 
£4,599 million in 2019. These decreases 
were mainly due to the end of the contract 
manufacturing agreement which, due to 
excise recognition on bought in products 
under that arrangement, led to an increase 
(in 2018) in revenue and in raw materials and 
other consumables costs. 

Employee benefit costs reduction of 
14.8% to £2,744 million (2019: up 7.2% 
to £3,221 million). The reduction in 2020 
includes the operational efficiencies 
achieved through Quantum, with the 
increase in 2019 largely due to charges 
(including redundancy) recognised 
in respect of the execution of the 
restructuring as part of Quantum. 

Depreciation, amortisation and 
impairment costs decreased by 
£62 million to £1,450 million in 2020 
compared to an increase of £474 million 
to £1,512 million in 2019. This includes the 
amortisation and impairment charges 
of £339 million (2019: £481 million) 
largely related to the trademarks and 
similar intangibles capitalised following 
recent acquisitions. The 2020 charge also 

•

IFRS-GAAP

KPI•

•

Non-GAAP

•

IFRS-GAAP

KPI•

•

Non-GAAP

Profit from operations  
(£m)

£9,962m
+10.5% 

Change in adjusted profit from 
operations at constant rates (%)

+4.8%

2020

2019

£9,962m

+10.5%

£9,016m

-3.2%

2020

2019

+4.8%

+6.6%

Definition: Profit for the year before the impact of net  
finance costs/income, share of post-tax results of associates  
and joint ventures and taxation on ordinary activities.

Definition: Change in profit from operations before the impact 
of adjusting items and the impact of fluctuations in foreign 
exchange rates.

includes Malaysia goodwill impairment of 
£197 million due to the ongoing operational 
challenges including the impact of illicit trade. 
2019 included goodwill impairment charges in 
relation to Bentoel in Indonesia (£172 million) 
recognised following a change in excise rates 
impacting forecast future performance. 

Other operating expenses declined 
by £184 million to £7,667 million (2019: 
increase of £1,183 million to £7,851 million). 
An increase in other litigation costs of 
£251 million in 2020 compared to 2019 
(as described later) was more than offset 
by charges in the prior year in respect 
of the Quebec Class Action in Canada 
(£436 million) and the Russia excise 
dispute (£202 million) which did not 
repeat. During 2020, increased marketing 
investment behind New Categories was 
funded in part by Quantum, while the Group 
also incurred an estimated £145 million in 
additional supply chain costs to maintain 
supply as a number of markets experienced 
temporary disruption due to COVID-19. 

Expenditure on research and 
development was £307 million in 2020 
(2019: £376 million) with a focus on 
products that could potentially reduce 
the risk associated with smoking 
conventional cigarettes. 

Adjusted profit from operations is the 
Group’s profit from operations before 
adjusting items. Adjusting items were 
£1,403 million in 2020 (2019: £2,114 million). 

This includes charges related to:

 – impairment of goodwill of £209 million 
in 2020 (2019: £194 million) mainly in 
respect of Malaysia and Twisp (2020) and 
Indonesia (2019); 

 – trademark amortisation and impairment 
(2020: £339 million; 2019: £481 million); 

 – other litigation costs of £487 million 
(2019: £236 million). In 2020, this was 
largely in respect of developments in 
cases regarding payment obligations 
under the state settlement agreements 
with Florida, Texas, Minnesota and 
Mississippi for brands previously sold to a 
third party. A total charge of £400 million 
was recognised following a decision in 
the Florida court (about which the Group 
will continue to pursue indemnification 
remedies in a Delaware court) and 
following settlement discussions with 
other manufacturers and the states 
of Texas, Minnesota and Mississippi. 
The charge also includes £87 million 
(2019: £236 million) which is in respect 
of other litigation costs including 
Engle progeny; 

 – restructuring and integration costs of 
£408 million (2019: £565 million) partly 
related to Quantum which will simplify 
the business and create a more efficient 
and agile organisation to support the 
growth of New Categories; and

Analysis of profit from operations, net finance costs and results from associates and joint ventures

Profit from operations
US
APME
AmSSA
ENA
Total regions

Net finance (costs)/income
Associates and joint ventures
Profit before tax

Reported
£m

Adjusting 
items
£m

Adjusted
£m

Impact 
of exchange 
£m

Adjusted
at CC
£m

Reported
£m

Adjusting 
items
£m

Adjusted
£m

2020

2019

4,975
1,472
1,553
1,962
9,962

(1,745)
455
8,672

809
381
65
148
1,403

153
(13)
1,543

5,784
1,853
1,618
2,110
11,365

(1,592)
442
10,215

32
56
178
30
296

(20)
26
302

5,816
1,909
1,796
2,140
11,661

(1,612)
468
10,517

4,410
1,753
1,204
1,649
9,016

(1,602)
498
7,912

626
306
638
544
2,114

80
(25)
2,169

5,036 
2,059 
1,842 
2,193 
11,130 

(1,522)
473
10,081

BAT Annual Report and Form 20-F 202067

•

IFRS-GAAP

KPI•

•

Non-GAAP

•

IFRS-GAAP

KPI•

•

Non-GAAP

Operating margin 
(%)

38.6% 

Adjusted operating margin 
(%)

44.1%

2020

2019

38.6%

34.8%

2020

2019

44.1%

43.1%

Definition: Profit from operations as a percentage  
of revenue.

Definition: Adjusted profit from operations as a percentage 
of adjusted revenue.

 – a credit of £40 million recognised 
in relation to the prior year charge 
associated with the excise dispute 
in Russia. 

2019 also included charges in respect 
of the Quebec Class Action in Canada 
(£436 million) and the settlement of an 
excise dispute in Russia (£202 million).

Excluding adjusting items, in 2020 
adjusted profit from operations grew by 
2.1% to £11,365 million (2019: up 7.6% to 
£11,130 million) or 4.8% (2019: up 6.6%) 
on a constant currency basis. 

Operating Margin
Operating margin in 2020 increased by 
380 bps to 38.6% largely due to the net 
impact in the periods of a number of 
charges (including those related to goodwill 
impairment, Quebec, Russia and Quantum) 
which depressed 2019’s operating margin 
(down 320 bps to 34.8%) as described in 
note 3 in the Notes on the Accounts. 

In 2020, adjusted operating margin grew 
100 bps (2019: up 50 bps). This was driven 
by combustibles pricing and the positive 
impact of the operating performance in 
high margin territories, particularly the 
United States which, coupled with cost 
management initiatives across the Group 
(including Quantum), fuelled the investment 
into New Categories. 

Net Finance Costs
In 2020, net finance costs were 
£1,745 million, an increase of £143 million 
on 2019 which, at £1,602 million, were 
£221 million higher than 2018. The increase 
in 2020 was in respect of a change in 
mix of borrowings towards the US dollar 
during the year (as the Group issued 
bonds totalling US$8.7 billion, €1.7 billion 
and £0.5 billion) and the net impact 
of the charges incurred in relation to 
the redemptions and tender offer to 
repurchase certain bonds undertaken in 
2020 to de-risk the Group’s future financing 
programme. The 2019 increase was largely 
driven by higher short-term borrowings 
required to fund the timing of payments, 
interest on leases recognised under IFRS 
16, working capital movements in the 
period and the impact of the translational 
headwind on costs due to the relative 
weakness of sterling against the US dollar. 

Before adjusting items related to the bond 
redemption in 2020 (£142 million being 
costs of £157 million offset by fair value 
gains of £15 million), interest in respect of 
the Franked Investment Income Group 
Litigation Order (FIIGLO), as discussed on 
page 174 (£21 million; 2019: £28 million), a net 
credit of £10 million which largely related 
interest in relation to the Russia excise 
dispute (2019: charge £50 million), and the 
translation impact of foreign exchange, 

adjusted net finance costs were 5.9% 
higher in 2020 and 5.8% higher in 2019. 
The Group’s average cost of debt in 2020 
was 3.6%, compared to 3.3% in 2019. 

Associates and Joint Ventures
Associates largely comprised the Group’s 
shareholding in its Indian associate, ITC. 
The Group’s share of post-tax results of 
associates and joint ventures, included at 
the pre-tax level under IFRS, decreased 
from £498 million to £455 million primarily 
due to the impact of COVID-19, as ITC 
experienced unprecedented business 
disruption. This more than offset the full 
year effect of the lower corporate tax 
following the change in rates in India which 
came into effect in 2019. 

In 2019, this was an increase of 19% to 
£498 million largely due to improved 
operational performance of ITC in the year 
and the benefit from lower corporate tax 
following the change in rates in India. 

Excluding the effect of adjusting items, 
including: 

 – a £17 million gain in 2020, 

(2019: £25 million) arising on the 
deemed disposal of part of the Group’s 
shareholding in ITC (due to issuances to 
employee trusts), partially offset by;

 – a £4 million (2019: £ nil) charge being the 
Group’s share of charges recognised 
by ITC in respect of the cost of leaf 
tobacco stocks destroyed in a third-party 
warehouse fire; and

 – the impact of translational 

foreign exchange. 

The Group’s share of associates and joint 
ventures on an adjusted, constant currency 
basis fell 1.2% in 2020, to £468 million. 
In 2019, this was an increase on 2018 
of 20%. 

Analysis of profit from operations, net finance costs and results from associates and joint ventures

Profit from operations
US
APME
AmSSA
ENA
Total regions

Net finance (costs)/income
Associates and joint ventures
Profit before tax

Reported
£m

Adjusting 
items
£m

Adjusted
£m

Impact 
of exchange 
£m

Adjusted
at CC
£m

Reported
£m

Adjusting 
items
£m

Adjusted
£m

2019

2018

4,410
1,753
1,204
1,649
9,016

(1,602)
498
7,912

626
306
638
544
2,114

80
(25)
2,169

5,036 
2,059 
1,842 
2,193 
11,130 

(1,522)
473
10,081

(238)
43 
70 
27 
(98)

56
(7)
(49)

4,798 
2,102 
1,912 
2,220 
11,032 

(1,466)
466
10,032

4,006
1,858
1,544
1,905
9,313

(1,381)
419
8,351

505
90
194
245
1,034

(4)
(32)
998

4,511
1,948
1,738
2,150
10,347

(1,385)
387
9,349

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information68

Financial Review
Financial Performance Summary
Continued

Tax
In 2020, the tax charge in the Income 
Statement was £2,108 million, compared 
to £2,063 million in 2019 and £2,141 million 
in 2018. 

The effective tax rates in the Income 
Statement are therefore a charge of 24.3% 
in 2020, 26.1% in 2019 and 25.6% in 2018. 
These are also affected by the inclusion 
of adjusting items described earlier and 
the associates and joint ventures’ post-
tax profit in the Group’s pre-tax results. 
Excluding these items, the underlying 
tax rate for subsidiaries was 24.9% in 
2020, 26.0% in 2019 and 26.4% in 2018. 
The decrease in underlying tax rate in 2020 
largely reflects the impact of Indian tax 
reform and mix of profits in the year.

See the section Non-GAAP measures on 
page 280 for the computation of underlying 
tax rates for the periods presented.

Tax strategy 
The Group’s global tax strategy is reviewed 
regularly by the Board. The operation of 
the strategy is managed by the Finance 
Director and Group Head of Tax with the 
Group’s tax position reported to the Audit 
Committee on a regular basis. The Board 
considers tax risks that may arise as a result 
of our business operations. In summary, the 
strategy includes: 

 – complying with all applicable laws 

and regulations in countries in which 
we operate; 

 – being open and transparent with tax 

authorities and operating to build mature 
professional relationships;

 – supporting the business strategy of 
the Group by undertaking efficient 
management of our tax affairs in line with 
the Group’s commercial activity;

 – transacting on an arm’s-length basis 
for exchanges of goods and services 
between companies within the Group; 
and

 – engaging in pro-active discussions with 
tax authorities on occasions of differing 
legal interpretation.

Where resolution is not possible, tax 
disputes may proceed to litigation. 
The Group seeks to establish strong 
technical tax positions. 

Major taxes paid 2020  
(£bn)

£41.1bn

Major taxes paid

  Tobacco excise 
(collected)

  Net VAT and other sales 
taxes (collected)

    Corporation Tax  

(borne)

  Customs and import 
duties (borne)

    Taxes paid by 

employees (collected)

  Employment taxes 
(borne)

2020 
£bn 

2019 
£bn 

32.2

32.4

5.8

2.1

0.3

0.5

0.2

5.8

2.2

0.3

0.5

0.2

41.1

41.4

Where legislative uncertainty exists, 
resulting in differing interpretations, the 
Group seeks to establish that its position 
would be more likely than not to prevail. 
Transactions between Group subsidiaries 
are conducted on arm’s-length terms in 
accordance with appropriate transfer 
pricing rules and OECD principles. 

The tax strategy outlined above is 
applicable to all Group companies, including 
the UK Group companies. Reference to tax 
authorities includes HMRC. 

The publication of this strategy is 
considered to constitute compliance with 
the duty under paragraph 16(2) Schedule 19 
Part 2 of the UK Finance Act 2016.

The taxation on ordinary activities for 2020 
was a charge of £2.1 billion, £2.1 billion in 
2019 and £2.1 billion in 2018. Corporation Tax 
paid (due to the timing of Corporation 
Tax instalment payments which straddle 
different financial years) was £2.1 billion 
in 2020, £2.2 billion in 2019 and £1.9 billion 
in 2018.

Our tax footprint extends beyond 
Corporation Tax, including significant 
payment of employment taxes and other 
indirect taxes including customs and 
import duties. The Group also collects 
taxes on behalf of governments (including 
tobacco excise, employee taxes, VAT and 
other sales taxes). The total tax paid in 
2020 of £41.1 billion (2019: £41.4 billion, 
2018: £39.9 billion) therefore consists of 
both taxes borne and taxes collected as 
shown in the table provided.

In addition to the major taxes, there are 
a host of other taxes the Group bears and 
collects such as transport taxes, energy 
and environmental taxes, and banking 
and insurance taxes.

The movements in deferred tax, taken 
through other comprehensive income, 
mainly relate to the change in the valuation 
of retirement benefits in the year, as 
disclosed in note 12 in the Notes on 
the Accounts.

Deferred tax asset/(liability)

Opening balance 
Difference on exchange
Changes in tax rates

Other credits/(charges) to the income statement
Other credits/(charges) to other comprehensive income 
Other movements

Closing balance

2020 
£m

2019 
£m

(16,626)
506
133

184
23
–
(15,780)

(17,432)
680
47

(55)
138
(4)
(16,626)

2018 
£m

(16,796)
(1,011)
70

304
(7)
8
(17,432)

BAT Annual Report and Form 20-F 202069

•

IFRS-GAAP

KPI•

•

Non-GAAP

Diluted earnings per share (EPS)  
(p)

278.9p
+12.0%

2020

2019

278.9p

+12.0%

249.0p

-5.4%

Definition: Profit attributable to owners of BAT p.l.c. over 
weighted average number of shares outstanding, including the 
effects of all dilutive potential ordinary shares.

•

IFRS-GAAP

KPI•

•

Non-GAAP

Change in adjusted diluted EPS  
(%)

+2.4%

2020

2019

+2.4%

+9.1%

Definition: Change in diluted earnings per share before the 
impact of adjusting items.

•

IFRS-GAAP

KPI•

•

Non-GAAP

Change in adjusted diluted EPS  
at constant rates (%)

+5.5%

2020

2019

+5.5%

+8.4%

Definition: Change in diluted earnings per share before the 
impact of adjusting items and the impact of fluctuations in 
foreign exchange rates.

Earnings Per share
Profit for the year was £6,564 million, a 
12.2% increase compared to £5,849 million 
in 2019 (a decline of 5.8% on 2018). 
The movement in 2020 was driven by the 
improved revenue across Combustibles, 
New Categories and Traditional Oral, 
operational efficiencies realised through 
Quantum and a lower effective tax rate. 
Both 2020 and 2019 were impacted by a 
number of charges as described earlier 
with the improvement in profit for the year 
in 2020 and relative underperformance 
(versus 2018) in 2019 due to charges in 
relation to Quebec and Russia. 

Consequently, and after accounting for 
the movement in non-controlling interests 
in the year, basic earnings per share were 
12.1% higher at 280.0p (2019: 249.7p, 
2018: 264.0p). After accounting for the 
dilutive effect of employee share schemes, 
diluted earnings per share were 278.9p, 
12.0% higher than 2019 (2019: 249.0p, 
2018: 263.2p).

Earnings per share are impacted by 
the adjusting items discussed earlier. 
Adjusted diluted EPS, as calculated in note 
7 in the Notes on the Accounts, was up 
against the prior year by 2.4% at 331.7p, 
with 2019 ahead of 2018 by 9.1% at 323.8p. 
Adjusted diluted EPS at constant rates 
would have been 5.5% ahead of 2019 at 
341.4p, with 2019 up 8.4% against 2018. 

Dividends
The Group pays its dividends to 
shareholders over four quarterly interim 
dividends. Quarterly dividends provide 
shareholders with a more regular flow of 
dividend income and allow the Company to 
spread its substantial dividend payments 
more evenly over the year. The dividends 
align better with the cash flow generation 
of the Group and so enable the Company to 
fund the payments more efficiently. 

The Board has declared an interim dividend 
of 215.6p per ordinary share of 25p, payable 
in four equal quarterly instalments of 53.9p 
per ordinary share in May 2021, August 
2021, November 2021 and February 2022. 
This represents an increase of 2.5% on 
2019 (2019: 210.4p per share, up 3.6%) and 
a payout ratio, on 2020 adjusted diluted 
earnings per share, of 65.0% (2019: 65.0%).

The quarterly dividends will be paid to 
shareholders registered on either the UK 
main register or the South Africa branch 
register and to ADS holders, each on the 
applicable record dates. 

Under IFRS, the dividend is recognised in 
the year that it is approved by shareholders 
or, if declared as an interim dividend by 
Directors, in the period that it is paid. 

The cash flow, prepared in accordance 
with IFRS, reflects the total cash paid in the 
period. Further details of the total amounts 
of dividends paid in 2020 and 2019 (with 
2018 comparatives) are given in note 18 in 
the Notes on the Accounts.

Dividends are declared and payable in 
sterling except for those shareholders 
on the branch register in South Africa, 
where dividends are payable in rand. 
The equivalent dividends receivable by 
holders of ADSs in US dollars are calculated 
based on the exchange rate on the 
applicable payment date.

Further details of the quarterly 
dividends and key dates are set out 
under ‘Shareholder information’ on 
pages 320 and 321. 

The discussion of 2018 results that are not necessary to an understanding of the 
Group’s financial condition, changes in financial condition and results of operations is 
excluded from this Financial Review in accordance with applicable US Securities laws. 
Discussion of such 2018 metrics is contained in the Group’s Annual Report on Form 
20-F 2019, which is available at bat.com/annualreport and has been filed with the SEC. 
Information contained in pages 34 to 37, pages 43 to the first column on page 50 and 
from the heading ‘Retirement benefit schemes’ on page 50 to page 51 of the Annual 
Report on Form 20-F 2019 are accordingly incorporated by reference into this Annual 
Report on Form 20-F 2020 only to the extent such information pertains to the Group’s 
financial condition and results of operations for the fiscal year ended 31 December 2018.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information70

Financial Review

Treasury and Cash Flow

Treasury, Liquidity and  
Capital Structure
The Treasury Function is responsible 
for raising finance for the Group and 
managing the Group’s cash resources and 
the financial risks arising from underlying 
operations. Clear parameters have been 
established, including levels of authority, on 
the type and use of financial instruments 
to manage the financial risks facing the 
Group. Such instruments are only used 
if they relate to an underlying exposure; 
speculative transactions are expressly 
forbidden under the Group’s treasury 
policy. All these activities are carried out 
under defined policies, procedures and 
limits, reviewed and approved by the Board, 
delegating oversight to the Finance and 
Transformation Director and Treasury 
Function. See note 22 in the Notes on the 
Accounts for further detail.

It is the policy of the Group to maximise 
financial flexibility and minimise 
refinancing risk by issuing debt with a 
range of maturities, generally matching 
the projected cash flows of the Group and 
obtaining this financing from a wide range 
of sources. The Group targets an average 
centrally managed debt maturity of at 
least five years with no more than 20% of 
centrally managed debt maturing in a single 
rolling year. As at 31 December 2020, the 
average centrally managed debt maturity 
was 9.9 years (2019: 9.1 years) and the 
highest proportion of centrally managed 
debt maturing in a single rolling 12-month 
period was 16.4% (2019: 18.6%). 

In order to manage its interest rate risk, 
the Group maintains both floating rate and 
fixed rate debt. The Group sets targets 
(within overall guidelines) for the desired 
ratio of floating to fixed rate debt on a net 
basis (at least 50% fixed on a net basis in 
the short to medium term). At 31 December 
2020, the relevant ratio of floating to fixed 
rate borrowings was 7:93 (2019: 18:82). 

As part of the management of liquidity, 
funding and interest rate risk, the Group 
regularly evaluates market conditions and 
may enter into transactions, from time 
to time, to repurchase outstanding debt, 
pursuant to open market purchases, tender 
offers or other means.

In relation to the Group’s floating rate 
borrowings and hedge instruments, there 
is exposure to uncertainty arising from 
changes in the USD LIBOR, EURIBOR 
and GBP LIBOR benchmarks. The Group 
believes that its contracts with interest 
rates based on these benchmarks 
adequately provide for alternate 
calculations of interest in the event that 
they are unavailable. 

The Group believes that any resulting 
ineffectiveness consequent to the Interest 
Rate Benchmark Reform is likely to be 
immaterial. Although these calculations 
may cause an administrative burden, the 
Group does not believe that these would 
materially adversely affect the Group or its 
ability to manage its interest rate risk.

The Group continues to maintain 
investment-grade credit ratings, with 
ratings from Moody’s/S&P at Baa2 
(stable outlook)/BBB+ (stable outlook),@ 
respectively, with a medium-term rating 
target of Baa1/BBB+.@ The strength 
of the ratings has underpinned debt 
issuance and the Group is confident of 
its ability to successfully access the debt 
capital markets. 

In July 2019, the Group filed a shelf 
registration statement on Form F-3 with 
the SEC pursuant to which B.A.T Capital 
Corporation and B.A.T. International Finance 
p.l.c. may issue debt securities guaranteed 
by certain members of the Group from 
time to time. This forms part of the Group’s 
strategy to ensure flexible and agile access 
to capital markets and the registration 
statement is initially valid for three years.

During 2020, in light of the uncertainty 
and volatility in the external markets, the 
Group has de-risked future financing 
requirements by: 

 – accessing the debt capital markets, 

raising a total of US$8.7 billion in the US 
market, and €1.7 billion and £0.5 billion 
in the European market (in aggregate 
£8.9 billion);

 – repurchasing and redeeming £3.1 billion 

of debt maturing in 2021 and 2022, 
reducing the ‘tower’ of debt due for 
repayment in 2022;

 – refinancing its £6 billion revolving 

credit facility consisting of a £3 billion 
364-day tranche (with two one-year 
extension options and a one-year term-
out option), and a £3 billion five-year 
tranche (with two one-year extension 
options). The facility no longer contains 
a financial covenant. Subsequent to the 
year-end, in February 2021, the Group 
extended £2.85 billion of the 364-day 
tranche from March 2021 to March 
2022 and £2.85 billion of the five-year 
tranche from March 2025 to March 2026 
(with £3 billion of this tranche remaining 
available until March 2025). As at 
31 December 2020, the facility remains 
undrawn; and

 – signing bilateral bank facilities to 

act as a back stop contingency, with 
total facilities remaining available at 
31 December 2020 of £3.4 billion and 
which were undrawn at that date.

The Group also maintains a £25 billion 
EMTN programme, and US (US$4 billion) 
and European (£3 billion) commercial paper 
programmes to accommodate the liquidity 
needs of the Group. At 31 December 
2020, there was no commercial paper 
outstanding (2019: £1,056 million).

Management believes that the Group 
has sufficient working capital for present 
requirements, taking into account the 
amounts of undrawn borrowing facilities 
and levels of cash and cash equivalents, 
and the ongoing ability to generate cash.

Cash Flow
Net cash generated from 
operating activities 
In 2020, net cash generated from operating 
activities increased by £790 million to 
£9,786 primarily due to the higher profit 
from operations coupled with favourable 
working capital movements (notably driven 
by the favourable timing of MSA payments 
in the US) and higher dividends from the 
Group’s associate ITC. These were partially 
offset by the payment (in 2020) of the 
settlement agreed in 2019 in respect of the 
excise dispute in Russia (£205 million), US 
litigation (including £169 million in respect 
of the Florida judgment described earlier) 
and working capital movements driven by 
COVID-19 of £131 million. 

In 2019, net cash generated from operating 
activities declined by £1,299 million (or 
12.6%) largely due to the timing of part of 
the MSA payment (£1.4 billion) in respect of 
2018 (but paid in 2017) and due to working 
capital movements, particularly in Australia 
where the payment terms related to 
excise were changed in the year, removing 
bonded warehousing and increasing 
inventory values.

Net cash used in investing activities
In 2020, net cash used in investing activities 
increased by £144 million to £783 million 
(2019: £639 million), largely due to a net 
outflow of £159 million from short-term 
investment products, including treasury 
bills (2019: £148 million net inflow) partly 
offset by a reduction in purchases 
of property, plant and equipment of 
£153 million. 

Included within investing activities is 
gross capital expenditure which includes 
purchases of property, plant and equipment 
and certain intangibles. This includes 
the investment in the Group’s global 
operational infrastructure (including, but 
not limited to, the manufacturing network, 
trade marketing software and IT systems). 
In 2020, the Group invested £648 million, 
a decrease of 20% on the prior year 
(2019: £807 million). 

BAT Annual Report and Form 20-F 2020The Group expects gross capital 
expenditure in 2021 of £700 million, mainly 
related to the ongoing investment in 
the Group’s operational infrastructure 
including the expansion of our New 
Categories portfolio. 

Net cash used in financing activities
Net cash used in financing activities 
was an outflow of £7,897 million in 2020 
(2019: £8,593 million outflow), with the 
outflow in each year largely driven by the:

 – dividend payments (2020: £4,745 million, 
up 3.2%; 2019: £4,598 million, up 5.8%, 
with the growth in both years driven by 
the higher dividend per share); 

 – interest paid (2020: £1,737 million, up 
8.5%; 2019: £1,601 million), with the 
increase in 2020 driven by charges in 
relation to the refinancing programme in 
the year; and

 – net movement in borrowings. 

The Group repaid borrowings of £10.6 billion 
in 2020, including £3.1 billion as part of the 
Group’s liquidity management strategy to 
de-risk future financing. This was largely 
offset by new borrowing of £9.8 billion 
which included £8.9 billion raised during the 
refinancing programme. 

In 2019, the Group repaid £5.6 billion 
of borrowings. This was mainly due to 
the repayment (at maturity) or early 
redemption (as part of the Group’s liquidity 
management strategy) of bonds in the 
year totalling £5.1 billion. This more than 
offset the inflow from new borrowings in 
the year of £4.2 billion, including the four 
bonds issued (totalling US$3.5 billion or 
£2.7 billion) in September 2019, following 
the shelf registration in the US in that year.

Please refer to note 22 in the Notes 
on the Accounts for further details.

Free cash flow (before and after 
dividends paid to shareholders)@ 
Free cash flow (before dividends paid to 
shareholders), as defined on page 282, was 
£7,295 million, an increase of 11.9% on the 
prior year (2019: down 15% to £6,519 million; 
2018: £7,684 million). The increase in 2020 
was driven by the growth in net cash 
generated from operations described 
earlier and lower net capital expenditure 
(2020: £605 million; 2019: £774 million). 
These were partially offset by higher 
interest payments largely due to the impact 
of the refinancing programme undertaken 
in the year. 

Summary cash flow

Cash generated from operations
Dividends received from associates
Tax paid

Net cash generated from operating activities
Net cash used in investing activities
Net cash used in financing activities
Differences on exchange

Increase/(decrease) in net cash and cash equivalents

2020
£m

11,567
351
(2,132)
9,786
(783)
(7,897)
(253)
853

2019
£m

10,948
252
(2,204)
8,996
(639)
(8,593)
(57)
(293)

2018
£m

11,972
214
(1,891)
10,295
(1,021)
(9,630)
(138)
(494)

@Reconciliation of net cash generated from operating activities to free cash flow 
before and after dividends paid to shareholders@ 

Net cash generated from operating activities
Dividends paid to non-controlling interests
Net interest paid
Net capital expenditure
Trading loans to third party
Other

Free cash flow (before dividends paid to shareholders)
Dividends paid to shareholders

Free cash flow (after dividends paid to shareholders)

2020
£m

9,786
(136)
(1,759)
(605)
9
–
7,295
(4,745)
2,550

2019
£m

8,996
(157)
(1,550)
(774)
4
–
6,519
(4,598)
1,921

2018
£m

 10,295 
(142) 
(1,533) 
(845) 
(93)
2
7,684
(4,347)
3,337

71

2019 was impacted by the timing of the 
2018 MSA payment (brought forward to 2017) 
which impacts the comparator period and 
more than offsets the enhanced delivery 
across the remainder of the Group in 2019. 

After payment of dividends to shareholders, 
free cash flow was £2,550 million 
(2019: £1,921 million; 2018: £3,337 million).@

Cash flow conversion
The conversion of profit from operations 
to net cash generated from operating 
activities may indicate the Group’s ability 
to generate cash from the profits earned. 
Based upon net cash generated from 
operating activities, the Group’s conversion 
rate was largely in line with 2019 at 98% 
(2019: 100%). 2019 was down on 2018 
(2018: 111%) as 2018 was positively impacted 
by the timing of the MSA payments in the 
prior year. 

@Operating cash flow conversion ratio 
(based upon adjusted profit from 
operations) was ahead of 2019 at 103% 
(2019: 97%). 2019 was a decline from 113% 
in 2018, as 2018 was positively impacted 
by the timing of the MSA payment which 
was brought forward to December 2017. 
Normalising for the timing difference, 
operating cash flow would have been over 
95% in each of the review years, at 103% 
in 2020, 97% in 2019 and 100% in 2018, 
reflecting the Group’s ability to deliver 
cash from the operating performance 
of the business. See page 281 for further 
information on this measure.@

Restricted cash
Cash and cash equivalents include 
restricted amounts of £878 million 
(2019: £445 million) due to subsidiaries in 
CCAA protection (as described in note 28 
in the Notes on the Accounts), as well as 
£455 million (2019: £182 million) principally 
due to exchange control restrictions, 
including amounts of £141 million (2019: £nil) 
where the underlying restrictions are 
expected to be short-term in nature.

@  Denotes phrase, paragraph or similar that does not form 
part of BAT's Annual Report on Form 20-F as filed with 
the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information72

Financial Review

Other

Borrowings and Net Debt
Total borrowings (which includes lease 
liabilities) declined to £43,968 million in 
2020 (2019: £45,366 million) largely due to 
the net repayment of borrowings in the 
year, driven by the cash flow generated by 
the business after the payment of dividends 
to shareholders in the period. The value of 
borrowings at the balance sheet date are 
also impacted by the relative movement 
of sterling against other currencies, 
particularly the US dollar and the euro. 
In 2020, this was a tailwind of £219 million 
compared to a tailwind of £1,566 million 
in 2019. 2019 was also impacted by the 
recognition of lease liabilities under IFRS 
16 (£607 million), which are included in 
‘borrowings’. 

Total borrowings includes £790 million 
(31 December 2019: £848 million) in respect 
of the purchase price adjustments related 
to the acquisition of Reynolds American Inc. 

As discussed on page 70, the Group 
remains confident about its ability 
to access the debt capital markets 
successfully and reviews its options 
on a continuing basis.

Net debt is a non-GAAP measure and 
is defined as total borrowings, including 
related derivatives, less cash and cash 
equivalents and current investments held 
at fair value. 

Net debt, at 31 December 2020, was 
£40,241 million (2019: £42,574 million; 
2018: £44,351 million), with the movement 
in net debt largely due to the lower 
borrowings, increased cash and cash 
equivalents and a foreign exchange 
benefit of £69 million,  primarily due to the 
movement of the US dollar against sterling 
(2019: £873 million tailwind). 

@The movement in net debt also includes 
the free cash flow before dividends 
earned in the year (2020: £7,295 million; 
2019: £6,519 million) as described on page 
71. This is partly offset by dividends paid 
to owners of the parent of £4,745 million 
(2019: £4,598 million).@ 

Adjusted Net Debt 
to Adjusted EBITDA@
The Group uses adjusted net debt to 
adjusted EBITDA, as defined on page 283, 
to assess its level of adjusted net debt in 
comparison to the earnings generated by 
the Group. This is deemed by management 
to reflect the Group’s ability to service 
and repay borrowings. In 2020, the ratio of 
adjusted net debt to adjusted EBITDA was 
3.3 times, representing an improvement 
from 3.5 times at the end of 2019, itself an 
improvement from 4.0 times at the end 
of 2018. 

The Group’s adjusted net debt to adjusted 
EBITDA ratio is subject to the fluctuations 
in the foreign exchange market by virtue of 
the Group’s foreign currency denominated 
earnings and the exposure of the debt 
portfolio to, predominantly, the US dollar. 
In 2020, due to the relative movement in the 
US dollar against sterling, the sterling value 
of adjusted net debt declined by £46 million. 
Excluding the impact of foreign exchange 
on the Group’s reported results, adjusted 
net debt to adjusted EBITDA declined 0.3x 
in 2020 (2019: decline 0.4x).

Refer to page 283 for a full reconciliation 
from borrowings to adjusted net debt, 
profit for the year to adjusted EBITDA and 
the ratio of adjusted net debt to adjusted 
EBITDA, at both current and constant rates 
of exchange.@

Return on Capital Employed 
(ROCE)@
The Group’s ROCE, calculated in accordance 
with our reported numbers, was 8.2% 
(2019: 7.1%) with the movement due to the 
higher profit from operations and lower 
average net assets, largely driven by the 
translational foreign exchange reducing 
average capital employed (due to the 
relative value of sterling to the Group’s 
operating currencies, including the 
US dollar).

On an adjusted basis, as defined on page 
284, including dividends from associates 

Reconciliation of total borrowings to adjusted net debt@

Total borrowings (including lease liabilities)
Derivatives in respect of net debt:
– assets
– liabilities
Cash and cash equivalents
Current investments held at fair value

Net debt
Purchase price adjustment (PPA) to Reynolds American Inc. 
debt

Adjusted net debt

(518)
172
(3,139)
(242)

40,241

(790)
39,451

2020
£m

2019
£m

2018
£m

43,968

45,366

47,509

(527)
384
(2,526)
(123)

(647)
269
(2,602)
(178)

42,574

44,351

and joint ventures (as a proxy to a return 
in the period, given the inclusion of the 
investment in associates and joint ventures 
in the Group’s calculation of capital 
employed), adjusted ROCE grew from 9.0% 
in 2019 to 9.6% in 2020. This was partly 
due to the higher adjusted profit from 
operations in the year and translational 
foreign exchange described earlier. 

In 2019, the growth in adjusted ROCE from 
8.3% in 2018 to 9.0% was partly due to the 
higher adjusted profit from operations in 
the year and foreign exchange tailwinds 
reducing average capital employed largely 
due to the relative value of US dollar 
to sterling.@

Retirement Benefit Schemes
The Group’s subsidiary undertakings 
operate defined benefit and defined 
contribution schemes including post-
retirement healthcare schemes. 
Benefits provided through defined 
contribution schemes are charged 
as an expense as payments fall due. 
The liabilities arising in respect of defined 
benefit schemes are determined in 
accordance with the advice of independent, 
professionally qualified actuaries, using the 
projected unit credit method. It is Group 
policy that all schemes are formally valued 
at least every three years.

The present total value of funded scheme 
liabilities as at 31 December 2020 was 
£12,223 million (2019: £11,726 million), while 
unfunded scheme liabilities amounted 
to £1,147 million (2019: £1,135 million). 
The schemes’ assets declined to 
£11,860 million in 2019, partly due to the 
pension buy-in in the UK (discussed on 
page 189) and increased to £12,576 million 
in 2020, due to improved asset returns 
related to actuarial gains in the year. 
After excluding unrecognised scheme 
surpluses of £16 million (2019: £28 million), 
the overall net liability for all pension and 
healthcare schemes in Group subsidiaries 
amounted to £810 million at the end of 
2020, compared to £1,029 million at the 
end of 2019. Contributions to the defined 
benefit schemes are determined after 
consultation with the respective trustees 
and actuaries of the individual externally 
funded schemes, taking into account 
regulatory environments. 

Litigation and Settlements
As discussed in note 27 in the Notes on 
the Accounts, various legal proceedings 
or claims are pending or may be instituted 
against the Group. 

(848)
41,726

(944)
43,407

@  Denotes phrase, paragraph or similar that does not form 
part of BAT's Annual Report on Form 20-F as filed with 
the SEC.

BAT Annual Report and Form 20-F 202073

Government Activity
The marketing, sale, taxation and use of 
tobacco products have been subject to 
substantial regulation by government 
and health officials for many years. 
For information about the risks related  
to regulation, see page 85 and pages 295 
to 301.

Off-balance Sheet Arrangements 
and Contractual Obligations
Except for certain indemnities, the 
Group has no significant off-balance 
sheet arrangements. The Group has 
contractual obligations to make future 
payments on debt guarantees. In the 
normal course of business, it enters into 
contractual arrangements where the 
Group commits to future purchases of 
goods and services from unaffiliated 
and related parties. See page 287 for a 
summary of the contractual obligations 
as at 31 December 2020. 

Accounting Policies
The application of the accounting 
standards and the accounting policies 
adopted by the Group are set out in the 
Group Manual of Accounting Policies and 
Procedures (GMAPP). 

GMAPP includes the Group instructions 
in respect of the accounting and reporting 
of business activities, such as revenue 
recognition, asset valuations and 
impairment testing, adjusting items, the 
accrual of obligations and the appraisal 
of contingent liabilities, which include 
taxes and litigation. Formal processes are 
in place whereby central management 
and end-market management confirm 
adherence to the principles and the 
procedures and to the completeness of 
reporting. Central analyses and revision of 
information are also performed to ensure 
and confirm adherence.

In order to prepare the Group’s consolidated 
financial information in accordance with 
IFRS, management has used estimates 
and assumptions that affect the reported 
amounts of revenue, expenses, assets and 
the disclosure of contingent liabilities at the 
date of the financial statements. 

The critical accounting estimates are 
described in note 1 in the Notes on the 
Accounts and include:

 – review of asset values, including 
goodwill and impairment testing;

 – estimation and accounting for 
retirement benefit costs; and

 – estimation of provisions, including as 
related to taxation and legal matters.

The critical accounting judgements are 
described in note 1 in the Notes on the 
Accounts and include:

 – identification and quantification of 

adjusting items;

 – determination as to whether to recognise 

provisions and the exposures to 
contingent liabilities related to pending 
litigation or other outstanding claims;

 – determination as to whether control 
(subsidiaries), joint control (joint 
arrangements), or significant influence 
(associates) exist in relation to 
investments held by the Group; and

 – review of applicable exchange rates for 
transactions with and translation of 
entities in territories where there are 
restrictions on the free access to foreign 
currency or multiple exchange rates.

Accounting Developments
There were no material changes to the 
accounting standards applied in 2020 from 
those applied in 2019. 

Foreign Exchange Rates
The principal exchange rates used to convert 
the results of the Group’s foreign operations 
to sterling, for the purposes of inclusion and 
consolidation within the Group’s financial 
statements, are indicated in the table below. 

Where the Group has provided results at 
constant rates of exchange, this refers to the 
translation of the results from the foreign 
operations at rates of exchange prevailing 
in the prior period – thereby eliminating 
the potentially distorting impact of the 
movement in foreign exchange on the 
reported results.

Foreign exchange rates

Going Concern
A description of the Group’s business 
activities, its financial position, cash flows, 
liquidity position, facilities and borrowings 
position, together with the factors likely to 
affect its future development, performance 
and position, are set out in this Annual 
Report and Form 20-F. 

The key Group risks include analyses of 
financial risk and the Group’s approach 
to financial risk management. Notes 19 and 
22 in the Notes on the Accounts provide 
further detail on the Group’s borrowings 
and management of financial risks. 

The Group has, at the date of this report, 
sufficient existing financing available for 
its estimated requirements for at least the 
next 12 months. Actions undertaken during 
2020 to derisk future funding requirements, 
as previously described, provide further 
assurance with regards to the Group’s 
financial viability.

During 2020, COVID-19 has demonstrated 
the Group’s ability to navigate the 
uncertainties arising through operational, 
economic and societal volatility. 
Such challenges have been met through 
the Group’s geographic diversity and ability 
to flex operations. This, together with 
the ability to generate cash from trading 
activities, the performance of the Group’s 
Strategic Portfolio and its leading market 
positions in a number of countries, as well 
as numerous contracts with established 
customers and suppliers across different 
geographical areas and industries, provides 
the Directors with the confidence that the 
Group is well placed to manage its business 
risks successfully in the context of current 
financial conditions and the general outlook 
in the global economy. 

After reviewing the Group’s annual budget, 
plans and financing arrangements, the 
Directors consider that the Group has 
adequate resources to continue operating 
and that it is therefore appropriate to 
continue to adopt the going concern 
basis in preparing the Annual Report 
and Form 20-F.

Australian dollar
Brazilian real
Canadian dollar
Euro
Indian rupee
Japanese yen
Russian rouble
South African rand
US dollar

Average

2020

2019

2018

2020

2019

1.862
6.616
1.720
1.125
95.097
137.017
92.844
21.099
1.284

1.836
5.035
1.694
1.140
89.898
139.234
82.623
18.437
1.277

1.786
4.868
1.730
1.130
91.227
147.376
83.677
17.643
1.335

1.771
7.100
1.741
1.117
99.880
141.131
101.106
20.079
1.367

1.885
5.329
1.718
1.180
94.558
143.967
82.282
18.525
1.325

Closing

2018

1.809
4.936
1.739
1.114
88.916
139.733
88.353
18.321
1.274

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information74

Regional Review

US 
United States

Winning in vapour with a robust 

combustible market.

Guy Meldrum
President and CEO (Reynolds American Inc.)

Volume

Cigarettes (bn sticks)
Other (bn sticks eq)*
Combustibles (bn sticks)
New Categories:
Vapour (mn 10ml/pods)
THP (bn sticks)
Modern Oral (mn pouches)
Traditional Oral (bn sticks eq)

* Other includes MYO/RYO.

Revenue

Combustibles
New Categories:
Vapour
THP
Modern Oral
Total New Categories
Traditional Oral
Other
Revenue

2020 
units

73
–
73

vs 2019
%

+0.5%
–
+0.5%

–

174 +69.7%
–
162 +45.0%
-1.3%

8

2019 
units

vs 2018
%

2018
units

73
–
73

103
–
112
8

-6.0%
–
-6.0%

-6.2%
–
–
-1.5%

77
–
77

109
–
–
8

2020 
£m

vs 2019 
%

vs 2019
(adj 
at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj 
at cc) 
%

9,926 +9.3% +9.9% 9,078 +8.6% +3.8%

383 +85.1% +86.1%
207 +12.4% +7.4%
1 +0.0% +0.5%
-7.7% -11.7%
10 +13.5% +14.1%
n/m
+17.1% +11.9%
394 +81.9% +82.9%
1,126 +7.0% +7.6% 1,052 +14.5% +9.5%
26 -21.2% -27.1%
11,473 +10.6% +11.2% 10,373 +9.2% +4.4%

27 +4.6% +5.1%

1
9
217

n/m

Profit from operations/Operating margin 

2020 
£m

vs 2019 
%

vs 2019
(adj at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj at cc) 
%

Profit from operations
Operating margin (%)

+12.8% +15.5% 4,410

+10.1% +6.4%
4,975
43.4% +90 bps +190 bps 42.5% +30 bps +90 bps

Revenue by category

+45 bps 7

Cigarette value 
share change

Owned 
manufacturing 
(inc R&D) sites

Combustibles 

New Categories 

Traditional Oral

Other

4,921

Number  
of employees

Key Markets
Our products are available in all regions 
of the US

Revenue and Profit 
from Operations
In 2020, reported revenue increased 
10.6% to £11,473 million, with 2019 up 9.2% 
to £10,373 million. Excluding the impact of 
translational foreign exchange, this was an 
increase of 11.2% in 2020 (2019: up 4.4%). 
This was driven by pricing in both cigarettes 
and Traditional Oral in both years, the 
continued growth in New Categories (in 
both Vapour and Modern Oral) and an 
increase in cigarette volume in 2020 (up 
0.5%, compared to a decline of 6.0% in 
2019) as discussed on page 75. 

Reported profit from operations rose by 
12.8% to £4,975 million in 2020 (2019: up 
10.1% to £4,410 million). This was driven 
by increased revenue in both years and 
from the ongoing efficiency programmes 
(Quantum) and initiatives including 
marketing spend effectiveness. In 2020, 
these more than offset higher marketing 
investment and charges recognised in the 
year in respect of developments in cases 
regarding payment obligations under the 
state settlement agreements with Florida, 
Texas, Minnesota and Mississippi for brands 
previously sold to a third party. A total of 
£400 million was recognised following a 
decision in the Florida court (about which the 
Group will continue to pursue indemnification 
remedies in a Delaware court) and following 
settlement discussions with other 
manufacturers and the states of Texas, 
Minnesota and Mississippi. Adjusted profit 
from operations increased by 15.5% 
(2019: 6.4%) on a constant currency basis. 

New Categories
In 2020, vapour revenue (being the Vuse 
brand) was up 85.1% to £383 million (2019: 
up 12.4% to £207 million). This was a growth 
of 86.1% (2019: 7.4% increase), at constant 
rates of exchange. 

Following industry product concerns in 
2019 and the implementation of flavour 
regulations, Vuse consumable volume 
recovered to grow 69.7% in 2020 (2019: 
decline 6.2%), driving total value share up 
to 24.9% from 16.6% for the year ended 
31 December 2019. 

BAT Annual Report and Form 20-F 202075

The Alto variant was the driving force of this 
growth and, in the final quarter of 2020, now 
represents over 85% of Vuse revenues in the 
US, up from 50% in 2019. 

Industry vapour volumes were down 13.1% 
in 2020, following a period of rapid growth. 
While industry volume was up 36% in 
2019, the industry was impacted in the 
second half of 2019 by the EVALI crisis and 
implementation of the flavour regulations in 
early 2020. However, sequential recovery in 
the second half of 2020 provides momentum 
into the coming periods. 

In Modern Oral, revenue from the Velo brand 
increased 13.5% in 2020, or 14.1% at constant 
rates of exchange, following its launch in 
the second half of 2019 (2019: £9 million) 
with volume up 45%. In October 2020, the 
portfolio has been strengthened by the 
acquisition of the nicotine pouch products of 
Dryft Sciences, LLC (Dryft). These products 
have been rebranded Velo and expands the 
US portfolio from four to 28 variants, with 
representation in the above-6mg nicotine 
strength segment. With the national rollout of 
Velo-branded Dryft products continuing in early 
2021 and a return to growth in the final quarter 
of 2020, we have great momentum for 2021. 

PMTAs were submitted ahead of the 
9 September 2020 deadline for four Vuse 
products (Alto, Solo, Ciro and Vibe) and for 
Velo modern oral products and we expect 
to hear more on their progress over the 
course of 2021.

Combustibles
Combustibles revenue grew 9.3% 
to £9,926 million (2019, up 8.6% to 
£9,078 million), being an increase of 9.9% 
(2019: 3.8% higher) at constant rates of 
exchange. The growth was driven by 
strong pricing (with four price increases 
announced in 2020), positive brand mix 
and the impact of our revenue growth 
management programme. We continue to 
experience no acceleration in downtrading. 

Volume was up 0.5% to 73 billion sticks 
(2019: 73 billion; 6.0% decline) benefiting 
from a good performance from the 
strategic portfolio while Lucky Strike was 
reintroduced in the final quarter of the year. 
This was in an industry that was estimated 
to be up 1.5% (2019: down 5.3%) due to 
reduced consumer switching to vapour 
(compared to 2019), higher supply chain 
inventories (in response to COVID-19 and 
the timing of price increases), an extra 
selling day and more resilient consumer 
demand resulting from the increase in fiscal 
stimulus and lower gas prices. 

Value share of cigarettes increased 45 bps 
(2019: up 30 bps). This performance was 
driven by our premium brands Newport and 
Natural American Spirit. Total volume share 
increased 10 bps (2019: 10 bps decline) as 
growth in both years from the strategic 
portfolio (up 20 bps in both 2020 and 2019) 
was not matched by the remainder of 
the portfolio. 

The Group continues to monitor the 
regulatory developments, yet does not 
believe there is any significant impact of such 
restrictions on the Group’s operations at this 
time. The FDA’s “2020 Unified Agenda” did 
not progress the potential regulations with 
regards to menthol in tobacco products or 
restrictions on nicotine levels in tobacco 
products. The Group has a long-standing 
track record of managing regulatory shifts 
and in the event of regulatory change we 
remain confident in our ability to navigate 
that environment successfully.

Traditional Oral
Traditional Oral revenue grew 7.0% (or 7.6% 
at constant rates of exchange), driven by 
strong pricing in both years, which more 
than offset lower volume (down 1.3% in 
2020, and 1.5% in 2019). Following a strong 
performance in 2019, when value share 
of moist oral grew 80 bps, in 2020 this 
declined 25 bps largely driven by Grizzly, 
which was impacted by pricing pressures 
in the final quarter of 2019 and early 2020. 
Utilising revenue growth management 
techniques, value share has stabilised in the 
second half of 2020. 

The MRTP applications for Camel Snus 
remains under review having been 
discussed by the TPSAC in September 
2018. We continue to work closely with the 
FDA, which announced in December 2020 
that it had reopened the comment period 
after our filing of additional information. 

Delivering on our  
New Categories 
The US business is transforming into 
a New Categories-oriented business, 
fuelled by reinvestments from the 
consistent, industry-leading value 
growth in the tobacco categories. 
This involves a major brand-building 
effort focused on the two global brands, 
Vuse in Vapour and Velo in Modern Oral, 
improved trade execution at the point 
of sale and accelerated development of 
digital capabilities. This is underpinned 
by R&D and scientific expertise which, 
as well as ensuring product quality 
and stewardship, have enabled us to 
comply with the extensive FDA PMTA 
requirements in 2020 and establish a 
future product pipeline. 

The acquisition of certain Dryft Modern 
Oral assets, completed in Q4 2020, 
enables a significant expansion of the 
Velo product range into the high-growth 
>6mg nicotine segment, and into 
multiple new flavours – the next step in 
the transformation journey. 

+82%

Revenue growth in 
New Categories

Availability of 
New Categories 
in the Region

Our Strategy in Action

Vuse in the US

Vuse has achieved very strong growth in 2020, with 
consumable volume up 70%, achieved despite the 
decline in the vapour industry, which has recovered 
only gradually since its major decline in Q4 2019 
following the EVALI crisis. 

Vuse growth has been particularly strong since 
June, following the amelioration of COVID-19 related 
supply constraints earlier in the year. Since June, 
Vuse has been by far the fastest growing brand in 
vapour, both in devices (achieving >60% volume 
share in Q4 2020) and in cartridges, with value share 
growth in the second half of the year of 500 bps.

With cartridge volume and value share growing 
strongly, Vuse is the market leader (by value) in 
15 States. The drive to continue and build on this 
growth is ongoing while also meeting the extensive 
FDA PMTA requirements. 

In this environment, new Vuse Single pod and Quad 
pods were launched in December 2020, together 
with progressive improvements in digital and 
e-commerce capabilities.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information76

Regional Review

AmSSA 
Americas and Sub-Saharan Africa

Operational resilience despite 

COVID-19 impacting a number of 
markets.

Luciano Comin
Regional Director

Volume

Cigarettes (bn sticks)
Other (bn sticks eq)*
Combustibles (bn sticks)
New Categories:
Vapour (mn 10ml/pods)
THP (bn sticks)
Modern Oral (mn pouches)
Traditional Oral (bn sticks eq)

* Other includes MYO/RYO.

Revenue

Combustibles
New Categories:
Vapour
THP
Modern Oral
Total New Categories
Traditional Oral
Other
Revenue

2020 
units

vs 2019
%

2019 
units

vs 2018
%

147
2
149

-3.9%
-1.7%
-3.8%

+118%
31
–
–
19 +142%
–
–

152
2
154

14
–
8
–

-3.1%
-8.2%
-3.1%

+191%
n/m
n/m
–

2018
units

157
2
159

5
–
–
–

2020 
£m

vs 2019 
%

vs 2019
(adj 
at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj 
at cc) 
%

3,535 -11.4% +1.3% 3,992 +2.7% +8.5%

65 +52.8% +58.6%
–
–
–
1 -49.8% -47.3%
66 +51.3% +57.1%
–
–
171 -24.3% -7.2%

43 +120% +117%
n/m
n/m
n/m
n/m
44 +119% +116%
n/m
n/m
225 +10.2% +13.1%
3,772 -11.5% +1.4% 4,261 +3.6% +9.2%

–
1

–

–

Profit from operations/Operating margin 

2020 
£m

vs 2019 
%

vs 2019
(adj at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj at cc) 
%

+29.0%

-22.0% +10.0%
1,553
41.2% +1,290bps -160 bps 28.3% -930 bps +30 bps

-2.5% 1,204

Profit from operations
Operating margin (%)

Revenue by category

+30 bps 27

Cigarette value 
share change

Owned 
manufacturing 
(inc R&D) sites

Combustibles 

New Categories 

Traditional Oral

Other

15,873

Number  
of employees

Key markets
Argentina, Brazil, Canada, Chile, Colombia, 
Mexico, Nigeria, South Africa

Revenue and Profit 
from Operations
In 2020, reported revenue declined 11.5% 
to £3,772 million (2019: 3.6% increase 
to £4,261 million), largely driven by a 
translational foreign exchange headwind 
due to the relative strength of sterling 
against a number of currencies, particularly 
the Brazilian real, Chilean peso, Mexican 
peso and the South African rand. 
Excluding the translational headwind, 
on a constant currency basis, revenue 
grew by 1.4% in 2020 (2019: increase of 
9.2%). Combustibles pricing and growth 
in New Categories more than offset the 
impact of COVID-19 which was a drag 
on performance as a number of markets 
implemented temporary restrictions 
in response to the pandemic, with 
South Africa in particular restricting the 
production and sale of tobacco products for 
a period of five months. 

Reported profit from operations grew 
29.0% to £1,553 million, largely from the 
absence of the £436 million charge in 
the prior period in relation to the Quebec 
Class Action. Excluding the adjusting 
items in both periods, adjusted profit 
from operations fell 2.5% on a constant 
currency basis, as the growth in adjusted 
revenue was more than offset by the 
impact of COVID-19 which led to supply 
restrictions in South Africa noted above and 
additional supply chain costs elsewhere 
(estimated to be £57 million) to manage the 
operational volatility.

As disclosed in note 8 in the Notes on 
the Report and Accounts, the Group 
expects the performance of South Africa 
to recover in 2021. While the impact of the 
pandemic in 2020 is a trigger to assess 
the carrying value of goodwill in South 
Africa (£552 million), the Group’s ongoing 
financial delivery would have to decline by 
a further 20% before an impairment were 
to be recognised. This was not deemed 
to be a reasonably possible scenario and 
accordingly, no impairment was recognised 
in 2020.

BAT Annual Report and Form 20-F 202077

New Categories
In 2020, New Categories revenue grew 
51.3% to £66 million (2019: up 119% to 
£44 million) driven by the growth of vapour 
in both years.

The Group gained leadership of the vapour 
category in Canada with total value share 
up 2,220 bps (compared to 2019) to 46% 
in 2020. Growth continued to be driven 
by the growth of the ePod variant and 
was supported by the migration to Vuse 
from Vype. 

This was partially offset by a restrained 
performance in South Africa where sales 
of vapour products were suspended, 
alongside those of cigarettes, between 
March and August 2020 as part of the 
country’s COVID-19 response. 

Since the lifting of the sales suspension, our 
revenues have started to recover. While the 
Group remains confident of the potential 
of Vapour in South Africa, an impairment 
charge of £11 million in respect of the 
acquisition of Twisp (in 2019) has been 
recognised ahead of the migration to Vuse. 

Pilot schemes for Modern Oral in 
emerging markets are ongoing. After initial 
encouraging results in Kenya, we have 
temporarily suspended sales due to local 
regulatory challenges and continue to 
engage with the local authorities. 

We continue to believe that Modern Oral 
represents an exciting opportunity to offer 
affordable New Category alternatives to 
adult nicotine consumers in emerging 
markets, given the absence of an 
electronic device and a pre-existing ritual 
of oral product consumption in a number 
of markets. 

Combustibles
Combustibles revenue fell 11.4% to 
£3,535 million (2019: 2.7% growth to 
£3,992 million). A translational foreign 
exchange headwind impacted both years 
with revenue, on a constant currency basis, 
up 1.3% in 2020 and 8.5% in 2019.

Combustibles pricing in both years, and 
value share growth of 30 bps (2019: 20 bps), 
more than offset combustibles volume 
decline of 3.8% in 2020 and 3.1% in 2019.

The lower volume in 2020 was largely due 
to industry-wide contractions following 
the impact of COVID-19 in a number 
of markets, particularly from the sales 
suspension in South Africa, but also from 
temporary periods of supply disruption 
in other markets such as Mexico and 
Argentina. This was partially offset by an 
increase in duty paid cigarette volume in 
Brazil as COVID-19-related lockdowns and 
increased border security led to a reduction 
in illicit trade. 

In contrast, the volume decline in 2019 was 
largely due to the continued difficult trading 
in Venezuela, market contraction in Canada 
and illicit trade growth in Brazil – which 
was partly offset by higher volume in South 
Africa as a result of reduction, in that year, 
of illicit trade.

Delivering on our  
New Categories 
Exceptional performance in New 
Categories is due to a focus on a high-
performance vapour device platform 
(ePod) combined with a consumer 
calibrated portfolio of unique flavours. 

Our performance is enabled by bespoke 
technology and creative execution 
via a series of limited-edition devices 
that resonate with consumers seeking 
personal expression. 

Excellence in execution drove sales 
primarily through own channels 
(online/retail) supported by exclusive 
availability on digital platforms 
which sustained demand in the 
pandemic when traditional retail was 
temporarily suspended. 

Underpinning this is transformation of 
our capabilities in managing own retail, 
building own e-commerce with relevant 
consumer benefits while constantly 
screening new avenues to reach adult 
consumers directly via other partners’ 
solutions. 

+51%

Revenue growth in 
New Categories

Availability of 
New Categories 
in the Region

Our Strategy in Action

Vapour in Canada

The rise of Vype/Vuse to the number 1 vapour 
brand in Canada in less than three years 
demonstrates an offer that resonates with the 
consumer. The migration to Vuse fuelled this with 
the introduction of award-winning iconic pack 
expression that set Vuse apart on the shelf and 
conveyed the breadth of flavours on offer. 

Meeting consumers’ growing demand for new 
sensorial experiences saw the deployment of 
a pipeline of unique flavours brought to life via 
creative technologies.

Our retail presence provided a foundation for scale 
to developing direct consumer engagement / offers, 
while our e-commerce revenue growth is attributed 
to going beyond a transactional relationship by 
offering subscription, delivery and personalisation. 
Faced with constant regulatory changes, we 
have responded with speed and agility to ensure 
consumer retention. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information78

Regional Review

ENA 
Europe and North Africa

A strong year with revenue 

growth in all New Categories.

Johan Vandermeulen
Regional Director

Volume

Cigarettes (bn sticks)
Other (bn sticks eq)*
Combustibles (bn sticks)
New Categories:
Vapour (mn 10ml/pods)
THP (bn sticks)
Modern Oral (mn pouches)
Traditional Oral (bn sticks eq)

* Other combustibles includes MYO/RYO.

Revenue

Combustibles
New Categories:
Vapour
THP
Modern Oral
Total New Categories
Traditional Oral
Other
Revenue

2020 
units

vs 2019
%

2019 
units

vs 2018
%

220
16
236

-4.2%
-2.5%
-4.1%

230
17
247

-6.3%
-7.9%
-6.4%

133 +23.0%
3.3 +203%
1,667 +55.6%
+2.8%

1

108

+44%
1.1 +334%
+157%
+8.3%

1,071
1

2018
units

246
18
264

75
–
414
1

2020 
£m

vs 2019 
%

vs 2019
(adj 
at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj 
at cc) 
%

5,356 -3.4% +0.5% 5,544 -0.7% +3.0%

148 +0.4% +0.2%
136 +143% +159%
185 +58.5% +59.3%
469 +46.7% +49.6%
34 +16.2% +14.2%
135 -31.6% -31.7%

147 +29.2% +30.1%
56 +200% +200%
116 +234% +246%
319 +91.0% +93.6%
29 +33.4% +38.5%
198 -14.2% -14.3%
+1.4% +5.0%

5,994

-1.6% +2.1% 6,090

Profit from operations/Operating margin 

2020 
£m

vs 2019 
%

vs 2019
(adj at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj at cc) 
%

Profit from operations
Operating margin (%)

+19.0%

-13.4% +3.3%
-2.4% 1,649
1,962
32.7% +560 bps -160 bps 27.1% -460 bps -60 bps

Revenue by category

Combustibles 

New Categories 

Traditional Oral

Other

21

Owned 
manufacturing 
(inc R&D) sites

FLAT

Cigarette value 
share change

23,785

Number  
of employees

Key markets
Algeria, Belgium, Bulgaria, Czech Republic, 
Denmark, Egypt, France, Germany, Italy, 
Kazakhstan, Morocco, Netherlands, 
Poland, Romania, Russia, Spain, Sweden, 
Switzerland, Turkey, Ukraine, UK

Revenue and Profit 
from operations
Reported revenue declined 1.6% in 
2020 (2019: up 1.4%) as good pricing 
in Combustibles and growth in New 
Categories revenue (2020: +47%, 2019: 
+91%) in both years was more than offset 
by lower combustible volume (down 4% in 
2020 and 6% in 2019) and a translational 
foreign exchange headwind of 3.7% 
(2019: 1.3% headwind). 

Excluding adjusting items (that affected 
2019 and 2018) and the impact of currency, 
revenue grew 2.1% on an adjusted constant 
rates basis (2019: up 5.0%).

Reported profit from operations increased 
19%, largely due to the absence of the 
£202 million charge in respect of the 
Russian excise dispute that impacted the 
prior year (2019: down 13%). Excluding the 
impact of currency and adjusting items 
(in respect of Quantum, the factory 
rationalisation programme and the 2019 
charges in Russia related to an excise 
dispute), adjusted profit from operations 
at constant rates was down 2.4% in 2020 
(2019: up 3.3%), as the higher revenue (at 
constant rates of exchange) and Quantum 
cost savings (in 2020) were more than 
offset by higher investment behind New 
Categories of over £200 million, compared 
to 2019. 

New Categories
In 2020, revenue from Vapour was 
marginally higher (up 0.4%, compared to 
growth of 29.2% in 2019). This was largely 
driven by higher consumable volume (up 
23.0%, 2019: 44% higher), despite the 
impact of COVID-19 on our vape stores, 
with the higher volume partly offset by 
marketing investment to drive consumer 
activation, which is recognised as a 
deduction to revenue in line with IFRS 15. 

BAT Annual Report and Form 20-F 202079

Vype grew across the region and saw 
record Vapour value shares as the Group 
consolidated value leadership positions in 
the key markets of France and Germany. 
In the UK, the Group maintained its 
value leadership position as Vype’s 
good performance was moderated by a 
reduction in Ten Motives and the remainder 
of the local portfolio. 

In 2020, THP volumes tripled and revenue 
more than doubled driven by the launch of 
glo Hyper in a number of markets across 
the region and the continued progress of 
glo Pro. This builds on the growth in 2019 
(volume up over 330% and revenue 200% 
higher). glo continued to increase volume 
share in key THP markets including in 
Russia where glo volume share reached 
1.4% (in December 2020), doubling its 
volume share of the THP from 7.6% in 
June 2020 to 15.5% in December 2020. 
Furthermore, since the launch of glo 
Hyper in pilot cities in Italy, glo has more 
than tripled its volume share of category 
to 7.8% (December 2020), with retention 
rates doubling.

In 2020, Modern Oral revenue grew 59%, led 
by 56% volume growth and a contribution 
from positive price/mix. This follows 2019 
where revenue and volume were up 234% 
and 157%, respectively. 

Delivering on our  
New Categories 
We are resolute in our pursuit of the 
opportunities in New Categories in ENA. 

In 2020, we are the leader in Vapour in 
ENA. Vype is the number one closed 
systems brand in the key markets of 
the UK, France, Germany and Poland. 
This was fuelled by strong performances 
of both product platforms, Vype ePen3 
and Vype ePod. The Vype-to-Vuse 
migration is under way and is planned to 
be completed in 2021. 

Also in 2020, we introduced glo Hyper in 
Russia, the second largest THP market in 
the world, expanding to more than 150 of 
the largest cities in Russia in the second 
half of the year. This has been delivered 
by highly differentiated digital and direct 
to consumer activation, with excellent 
results across the major cities.

During 2020, new product launches 
across innovative flavours and 
packaging solutions have consolidated 
our leadership position in 14 out of the 
17 Modern Oral markets where we are 
present, with the fastest growing brand 
in the remaining three markets.

In both years, the Group continued to grow 
its volume share of the total oral category in 
more established markets such as Sweden 
and Norway, while also building the overall 
category, and our volume share of Modern 
Oral itself, in Denmark and Switzerland.

The decline in combustible volume in 2020 
was despite higher volume in Turkey (driven 
by Kent and the local portfolio) as this 
was more than offset by industry volume 
contraction in a number of markets, partly 
due to COVID-19. 

In January 2021, we have pilot-launched 
our first CBD vaping product, Vuse CBD 
Zone. This latest innovation will allow us, for 
the first time, to offer adult consumers a 
range of high-quality CBD vaping products 
from our trusted, global brand, Vuse. 
Initially available in Manchester, UK, it will 
offer adult smokers and vapers sensorial 
enjoyment, as Vuse CBD Zone caters to 
a variety of moods and moments in their 
busy lifestyles.

Combustibles
In 2020, revenue was down 3.4% compared 
to a decline of 0.7% in 2019. Good price/mix 
in both years (up 5% in 2020 and 9% in 2019) 
was more than offset by the impact of 
lower combustible volume of 4.1% in 2020 
(and 6.4% in 2019) and the foreign exchange 
headwind described earlier. 

At constant rates of exchange, revenue 
increased 0.5% (2019: 3.0%).

+47%

Revenue growth in 
New Categories

Availability of 
New Categories 
in the Region

The decrease in combustible volume in 
2019 was driven by lower volume in Russia 
(due to stock movements), Ukraine (largely 
due to the growth of illicit trade and 
competition in the low-price segment) and 
Egypt (driven by excise-led price increases 
in the low-price segment particularly 
affecting Pall Mall).

Cigarette value share was in line with 2019 
(2019: marginally higher than 2018), with 
cigarette volume share up 30 bps largely 
driven by Russia and Turkey, partly offset 
by lower volume share in France, Spain, 
Netherlands, Denmark, Switzerland and 
the UK. The movement in 2019 was mainly 
driven by Ukraine, Russia, Italy, Poland, 
Romania and Spain.

In 2020, menthol bans were introduced in 
Turkey, the UK and the EU. The Group has 
a long-standing track record of managing 
regulatory shifts and has successfully 
navigated the menthol ban in combustibles 
with an increase in consumer retention 
across the nicotine delivery product range 
as consumers have either migrated to our 
New Category portfolio or switched to non-
menthol combustible products.

Our Strategy in Action

United Kingdom

Just five years after launching Vype in the UK, 
we have achieved value share leadership in the 
category. A third of our revenue in the UK is now 
coming from Vapour products. 

Vype increased its value share of closed systems to 
26% (2019: 20%), driven by the successful launch of 
ePod and continued success of ePen as the market 
transitions following the menthol ban.

Our ambitions are driven by: 

 – the continued development of closed systems; and 

 – success in e-commerce, which emerged during 

2020. This benefited from an overhaul of the user 
experience and introduction of a subscription 
model, ensuring we provide a range of offers 
that are attractive to both our consumers and 
the Group.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information80

Regional Review

APME 
Asia-Pacific and Middle East

Launch of glo Hyper drives 

volume growth in THP.

Michael (Mihovil) Dijanosic
Regional Director

Volume

Cigarettes (bn sticks)
Other (bn sticks eq)*
Combustibles (bn sticks)
New Categories:
Vapour (mn 10ml/pods)
THP (bn sticks)
Modern Oral (mn pouches)
Traditional Oral (bn sticks eq)

* Other combustibles includes MYO/RYO.

Revenue

Combustibles
New Categories:
Vapour
THP
Modern Oral
Total New Categories
Traditional Oral
Other
Revenue

2020 
units

198
2
200

vs 2019
%

-7.3%
+3.3%
-7.2%

2019 
units

vs 2018
%

213
2
215

-3.7%
+1.5%
-3.7%

6 +385%
-6.5%
7
n/m
86
–
–

1
n/m
8 +20.1%
n/m
3
n/m
–

2018
units

221
2
223

–
7
–
–

2020 
£m

vs 2019 
%

vs 2019
(adj 
at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj 
at cc) 
%

3,935 -10.3% -7.7% 4,387 +3.4% +4.4%

2

15 +255% +260%
497 -26.0% -27.1%
n/m
n/m
514 -24.0% -25.0%
–
–
-1.3% -0.4%

4 +906% +902%
671 +23.2% +16.8%
–
–
675 +23.9% +17.5%
–
-3.5% -6.9%
4,537 -11.9% -9.9% 5,153 +5.6% +5.6%

–
88

–
91

–

–

Profit from operations/Operating margin 

2020 
£m

vs 2019 
%

vs 2019
(adj at cc) 
%

2019 
£m

vs 2018 
%

vs 2018
(adj at cc) 
%

-16.0%

+7.9%
-7.3% 1,753
1,472
32.4% -160 bps +110 bps 34.0% -410 bps +90 bps

-5.7%

Profit from operations
Operating margin (%)

Revenue by category

+10 bps 24

Cigarette value 
share change

Owned 
manufacturing 
(inc R&D) sites

Combustibles 

New Categories 

Traditional Oral

Other

10,750

Number  
of employees

Key markets
Australia, Bangladesh, Indonesia, Japan, 
Malaysia, Middle East (inc KSA), New Zealand, 
Pakistan, South Korea, Taiwan, Vietnam

Revenue and Profit 
from Operations
Reported revenue declined 11.9% 
to £4,537 million (2019: up 5.6% to 
£5,153 million). The decline in 2020 was 
largely driven by lower cigarette volume 
(which fell 7.3%) partly due to the negative 
impact of COVID-19 on GTR and other 
markets in the region and the impact of 
excise increases and minimum pricing 
in Indonesia. Revenue in 2020 was also 
impacted by the excise harmonisation of 
THP in Japan and a £50 million charge in 
respect of the withdrawal of glo Sens. 

In contrast, the growth in 2019 was due to 
pricing in a number of markets and growth 
in New Categories revenue, which more 
than offset a decline in cigarette volume 
of 3.7%.

Excluding the impact of translational 
foreign exchange, in 2020 revenue on a 
constant currency basis at constant rates 
of exchange fell 9.9% (2019: grew 5.6%).

Reported profit from operations decreased 
16.0% to £1,472 million, as the impact of 
COVID-19 in a number of markets including 
GTR, the recognition of costs related 
to the ongoing factory rationalisation 
programme (principally in Southeast Asia), 
an impairment in goodwill in respect of 
the Group’s performance in Malaysia 
(£197 million) and unfavourable foreign 
exchange movements more than offset 
the efficiencies realised through Quantum. 
In 2019, this was a decrease of 5.7% to 
£1,753 million as higher profit in Japan and 
the Middle East was more than offset 
by Bangladesh and Malaysia and an 
impairment charge in respect of Indonesia 
goodwill (£172 million).

Excluding adjusting items and the impact of 
translational foreign exchange, in 2020 adjusted 
profit from operations at constant rates of 
exchange fell 7.3% (2019: increased 7.9%).

BAT Annual Report and Form 20-F 202081

New Categories
Total revenue from New Categories 
declined 24.0% to £514 million (2019: 
increase of 23.9% to £675 million). 

This was driven by THP as consumable 
volume declined 6.5% to 7.4 billion sticks 
(2019: up 20.1% to 7.9 billion). The launch of 
glo Hyper (the first-to-world THP that uses 
indu ction heating technology to provide 
a step change in consumer satisfaction, 
driven by 30% more tobacco, faster heating 
and a boost button) was more than offset 
by excise harmonisation impacting the 
industry and by a strong comparator period 
that included the launch of glo Pro, glo 
Nano and glo Sens.

THP revenue declined 26% (or 27% 
excluding the impact of currencies) largely 
due to the excise harmonisation in Japan 
and a £50 million charge to revenue in 
respect of the withdrawal of glo Sens in the 
year. glo Sens was launched in 2019 and did 
not perform to expectations. 

In Japan, the largest THP market in the 
world, glo’s volume share increased to 5.9% 
in December 2020, up 85 bps compared 
to December 2019, driven by glo Hyper’s 
launch in April 2020. 

Combustibles
Revenue from combustibles fell 10.3% 
to £3,935 million (2019: up 3.4% to 
£4,387 million), or by 7.7% (2019: up 4.4%) 
at constant rates of exchange. Pricing in 
Australia and Pakistan was more than 
offset by a 7.2% decline in combustible 
volume. Higher volume in Bangladesh was 
more than offset by the impact of COVID-19 
in a number of markets, notably within GTR, 
an increase in local taxes and the minimum 
retail price compliance in Indonesia, and the 
continued increase in illicit trade in Pakistan 
(following an excise-led price increase 
in 2019). 

Value share increased 10 bps, with volume 
share up 55 bps, as volume share gains 
(including in Bangladesh, Japan, Pakistan 
and Malaysia) more than offset losses in 
Saudi Arabia and Indonesia.

The increase in revenue 2019 was largely 
due to pricing in a number of markets, 
including Saudi Arabia, Japan, Australia, 
Pakistan and New Zealand, which 
more than offset the 3.7% decrease in 
cigarette volume.

Delivering on our  
New Categories 
Acceleration of the learning agenda 
in APME has taken place through the 
roll-out of a digital pilot model which 
enables in-depth, real-time consumer 
insights generation and development 
of the optimal marketing mix. This has 
recently been deployed successfully 
with the launch of Velo in Indonesia. 

We have ambitious expansion plans for 
2021 and beyond, prioritising consumer 
and commercial opportunities, to 
support the Group’s ambition to deliver 
a step change in New Categories with 
category leadership within Modern 
Oral across APME. This is supported by 
a regulatory engagement roadmap to 
unlock opportunity markets. 

Our Strategy in Action

Digital Transformation

-24%

Revenue growth in 
New Categories

Marketing Technology capabilities were enhanced 
to broaden and deepen our understanding of 
consumers, enabling detailed consumer profiling, 
personalised consumer journeys and improved 
conversion – leading to the acquisition of c.250k new 
consumers into glo.

Real-time performance tracking has also been 
integrated within the digital ecosystem, which has 
enabled faster and more agile insight-led decision-
making. The digital-first approach has accelerated 
the e-commerce agenda which has so far seen 
significant improvement in e-commerce traffic 
(up 290%), device sales (up 225%) and revenue 
contribution (up 320%) in 2020.

Availability of 
New Categories 
in the Region

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information82

Engaging With Our Stakeholders

Engaging With 
Our Stakeholders

We recognise that civic participation is an essential component 
of being a responsible business and ensuring that appropriate policy 
is implemented. Our employees are committed to participating in 
the policy process in a transparent and open manner, in compliance 
with all laws and regulations of the markets in which we operate.

Jerry Abelman 
Director, Legal & External Affairs and General Counsel

Consumers

Shareholders/
Bondholders

Our people

Why this 
stakeholder is 
important to us

As preferences and attitudes change 
in an evolving industry, understanding 
our consumers is essential to 
both successful portfolio and 
business growth.

It is essential that we maintain the 
support of our shareholders and 
bondholders to maintain access to 
capital. This allows us to implement 
our strategy and achieve our 
business objectives.

The quality of our people is a major 
reason why our Group continues to 
perform well. We understand the 
value of listening and responding 
to feedback from our people to 
maintain a fulfilling, rewarding 
and responsible work environment.

Examples of how 
we engaged 
in 2020

What matters to 
our stakeholders

How we respond

 – Consumer panels, focus groups 

and interviews
 – Product testing 
 – Consumer care helplines
 – Responsible advertising 

and marketing

 – Pack inserts/product leaflets
 – Real-time digital platforms 
 – Clinical trials 

 –  Annual General Meeting 
 –  Investor relations programme 
 –  Institutional shareholder meetings
 –  Capital Markets Days
 –  Investor roadshows 
 –  Results announcements
 –  Annual Report & Form 20-F 
 –  ESG Report 
 –  Stock exchange announcements 
 –  Shareholder information on website

 – Director market and site visits
 –  Virtual forums
 –  Employee town halls
 –  Global and regional webcasts
 –  ‘Your Voice’ employee survey
 –   Works councils and European 
Employee Council meetings
 –   Graduate and management 

trainee events

 –  Individual performance reviews
 –  Speak Up channels

Read more  
pages 29 to 43 and 98

Read more  
pages 97, 117 to 119

Read more  
pages 62, 63, 98 and 122 

 – Product harm, addiction and 

social considerations 

 – Product quality
 – Affordability and price
 – Ingredients/nicotine levels
 – Plastics/post-consumption 

product waste
 – COVID-19 impacts

 –   Business performance
 –    ESG Agenda
 –  Corporate governance 
 –   Strength of Group leadership
 –   Board succession planning 

 –   Reward
 –   Career development
 –   Diversity and inclusion
 –   Corporate responsibility
 –   Health and safety
 –   Business ethics

 – Development of innovative  

products 

 – Product stewardship, quality and 

safety standards
 – Clear and accurate 
product information

 –   Regular dialogue and 

communications with shareholders

 –   Robust corporate governance
 –   Enhanced ESG reporting
 –   Continual improvement of our 

Delivery with Integrity programme 

 – International Marketing Principles
 – Circular economy strategy

 –   Our range of enjoyable and 

innovative products

 –   Product quality and safety standards
 –   International Marketing Principles

 – Extensive communications and 

virtual engagement with employees 
worldwide during the pandemic
 –  Board review of and feedback on 

workforce engagement

 –  Training and 

development programme
 –  Diversity & Inclusion Strategy
 – Delivery with Integrity programme

Strategic  
impact

Principal risk 
impact

New Categories 

Combustibles

New Categories 

Combustibles

Simplification

New Categories 

Combustibles

Simplification

 – Market size reduction /
consumer downtrading

 – Inability to develop, commercialise 

and deliver New Categories
 – Significant excise increases

 – Solvency and liquidity

 –  Injury, illness or death in the 

 – Foreign exchange rate exposures

 – Disputed taxes, interest and penalties

work place

 – Geopolitical tensions

 – Litigation

 – Market size reduction / 
consumer downtrading

BAT Annual Report and Form 20-F 202083

Suppliers

Customers

Governments 
and wider society

UK Companies Act:  
Section 172(1) Statement

Effective relationships with farmers, 
suppliers of tobacco leaf, product 
materials and indirect services are 
essential to an efficient, productive 
and secure supply chain.

Our customers include retailers, 
distributors and wholesalers who 
are essential for driving growth 
and embedding responsible 
marketing practices.

We seek to be part of the debate that 
shapes the regulatory environment 
in which we operate, and to work 
collaboratively to develop joint 
solutions to common challenges.

 – Ongoing farmer support, training 
and monitoring by our Extension 
Services of expert field technicians
 – Sustainable Tobacco Programme 

assessments, reviews and meetings 

 – Supplier reviews/audits 
 – Supplier Voice survey and dialogue 
 – Strategic partnerships  

 – Ongoing dialogue, 

contract discussions and 
account management
 – Customer Voice survey 
 – Audits and performance reviews 
 – Sales calls and visits by 
trade representatives 

 – Business-to-business programmes  

 – Face-to-face meetings and 

ongoing dialogue 

 – Submissions to government and 

advisory committees

 – Multi-stakeholder collaborations 
and partnerships, such as the 
Eliminating Child Labour in Tobacco 
Growing Foundation
 – External Scientific Panel
 – Sustainability Stakeholder Panel
 – Community investment programmes

Read more  
pages 3, 48, 53 to 55 and 99

Read more  
pages 3, 57 and 99

Read more  
pages 35, 44 to 57 and 99

 – Productivity/quality/cost
 – Sustainable agriculture 
 – Farmer livelihoods 
 – Human rights
 – Health and safety
 – Climate change/ 

environmental impacts

 – COVID-19 impacts

 – Route-to-market planning
 – Contingency planning 
 – Cost, price and quality
 – Stock availability
 – Consumer buying behaviour
 – Youth access prevention
 – COVID-19 impacts

 – Product regulation
 – Tax/excise/illicit trade
 – Responsible marketing 
 – Public health impacts
 –  Human rights
 – Climate change/ 

environmental impacts

 – COVID-19 impacts

 – Supplier Code of Conduct
 – Thrive sustainable agriculture and 

farmer livelihoods programme

 – Leaf operational standards for PPE 

and child labour prevention 

 – Farmer Extension Services support 

and training

 – COVID-19 support 

 – Customer loyalty programmes 

 – Standards of Business Conduct 

and incentives 

(SoBC)

 – Global Youth Access Prevention 

(YAP) Guidelines
 – COVID-19 support

 – Delivery with Integrity
 – Carbon neutrality target
 – Human rights and climate 

impact assessments

 – Corporate Social Investment (CSI)
 – COVID-19 support and 
vaccine development 

New Categories 

Combustibles

Simplification

New Categories 

Combustibles

Simplification

New Categories 

Combustibles

 – Inability to develop, commercialise 

 – Inability to develop, commercialise 

and deliver New Categories 

 – Geopolitical tensions

and deliver New Categories

 – Geopolitical tensions
 – Significant excise increases
 – Market size reduction/ 
consumer downtrading

 – Geopolitical tensions
 – Competition from illicit trade
 – Significant excise increases
 – Regulation that inhibits growth

Our Directors have a duty, 
individually and collectively as 
the Board, to act as they consider 
most likely to promote the success 
of the Company for the benefit of 
our members as a whole. 

As part of this duty, our Directors 
must have regard for likely long-
term consequences of decisions 
and the desirability of maintaining 
a reputation for high standards of 
business conduct. Our Directors 
must also have regard for our 
employees’ interests, business 
relationships with our wider 
stakeholders, the impact of our 
operations on the environment and 
communities in which we operate 
and the need to act fairly between 
shareholders. Consideration of 
these factors and other relevant 
matters is embedded into all 
Board decision-making, strategy 
development and risk assessment 
throughout the year.

Our key stakeholders and primary 
ways in which we engage with 
them are set out in the table to the 
left. Pages 97 to 99 and 117 to 119 
provide further explanation of our 
Board’s approach to understanding 
stakeholder interests to enable 
relevant considerations to be 
drawn on in Board discussion 
and decision-making. 

Where the Board delegates 
authority for decision-making 
to management, our Group 
governance framework 
discussed on pages 95 to 
96 mandates consideration of 
these factors and other relevant 
matters as a critical part of 
delegated authorities. 

Examples of some of the 
ways that these factors have 
shaped Group strategy and 
initiatives during the year are 
illustrated in the table to the left. 
Illustration of how these factors 
have been taken into account 
in Board decision-making and 
strategy development during 
the year is provided on pages 100 
to 101.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information84

Group Principal Risks

Group Principal Risks

Overview
The principal risks that may affect the Group 
are set out on the following pages.

Each risk is considered in the context of the 
Group’s strategy and business model, as 
set out in this Strategic Report on pages 18 
to 19, and 24 to 26. Following a description 
of each risk, its potential impact @and 
management by the Group@ is summarised. 
Clear accountability is attached to each risk 
through the risk owner.

@The Group has identified risks and is actively 
monitoring and taking action to manage the 
risks.@ This section focuses on those risks 
that the Directors believe to be the most 
important after assessment of the likelihood 
and potential impact on the business. 
Not all of these risks are within the control 
of the Group and other risks besides those 
listed may affect the Group’s performance. 
Some risks may be unknown at present. 
Other risks, currently regarded as less 
material, could become material in the future.

The risks listed in this section @and the 
activities being undertaken to manage them@ 
should be considered in the context of the 
Group’s internal control framework. This is 
described in the section on risk management 
and internal control in the corporate 
governance statement on pages 114 to 115. 
This section should also be read in the context 
of the cautionary statement on page 318.

A summary of all the risk factors (including 
the principal risks) which are monitored by the 
Board through the Group’s risk register is set 
out in the Additional Disclosures section on 
pages 288 to 306. 

Assessment of Group Risk@ 
During the year, the Directors carried out 
a robust assessment of the principal risks, 
uncertainties and emerging risks facing the 
Group, including those that could impact 
delivery of its strategic objectives, business 
model, future performance, solvency or liquidity.

During the first half of 2020, the Board assessed 
that it was appropriate to include COVID-19 
as a Group principal risk as reported in the 
Half-year Report, however as new working 
practices are implemented to reflect the 
current operating environment and associated 
risks are incorporated into existing Group risks, 
the Group no longer maintains COVID-19 as 
a principal risk (please see Group risk factors , 
page 294 for further information). The Group’s 
current principal risks remain broadly 
unaltered compared to 2019 with regards 
to marketplace, excise and tax, operations, 
regulation and litigation risks, and continue to 
reflect the challenging external environment.

The viability statement below provides a 
broader assessment of long-term solvency 
and liquidity. The Directors considered a 
number of factors that may affect the resilience 
of the Group. Except for the risk ‘injury, illness 
or death in the workplace’ the Directors also 
assessed the potential impact of the principal 
risks that may impact the Group’s viability. 

Time frame
Short-term 

Medium-term 

Long-term 

Strategic impact

New Categories 
Combustibles 
Simplification 

Key Stakeholders

  Consumers 

  Society 

  Employees 

  Shareholders   

Considered in viability statement@

  Yes 

  No 

@   Denotes phrase, paragraph or similar that does not form 
part of BAT’s Annual Report on Form 20-F as filed with 
the SEC.

Viability statement@
The Board has assessed the viability of the Group taking into account the current position and principal risks, in accordance with 
provision 31 of the 2018 revision of the UK Corporate Governance Code. Whilst the Board believes the Group will be viable over a longer 
period, owing to the inherent uncertainty arising due to ongoing litigation and regulation, the period over which the Board considers it 
possible to form a reasonable expectation as to the Group’s longer-term viability (that it will be able to continue in operation and meet 
its liabilities as they fall due) is three years.

In making this assessment of the Group’s prospects, the Board considered the Group’s strong cash generation from operating 
activities, access to external sources of financing (including the removal, in 2020, of any financial covenants over such facilities) and 
ability to manage the impact of COVID-19. In doing so, the Board recognised the Group’s ability to utilise its geographic footprint and 
integrated operating model to minimise the impact of the pandemic on the Group’s performance.

This assessment included a robust review of the Group’s operational and financial processes, (which cover both short-term financial 
forecasts and capacity plans) and the principal risks (as indicated on pages 85 to 88) that may impact the Group’s viability. These are 
considered, with the mitigating actions, at least once a year. The assessment included a reverse stress test of the core drivers of the 
Group’s performance to determine the impact of the risks (individually and in aggregate) whilst recognising that, from 2020, no external 
financial covenant exists with regards to the Group’s financing facilities. The reverse stress testing did not identify any individual risk, 
based upon a prudent annual forecast, that would, if arising in isolation and without mitigation, impact the Group’s viability within 
the 3 year confirmation period. Furthermore, the Board recognised that even if all the principal risks arose simultaneously, given the 
underlying strong free cash flow generation before the payment of dividends (2020: £7.3 billion), the Group would be able to undertake 
mitigating actions to meet the liabilities as they fall due. 

The Board noted that the Group has access to a £6 billion credit facility (2020: undrawn), US (US$4 billion) and Euro (£3 billion) 
commercial paper programmes (2020: £nil outstanding) and £3.4 billion of bilateral agreements (2020: undrawn) which may be utilised 
to support the Group’s ability to operate.

However, the Group is subject to uncertainties with regards to regulatory change and litigation, which may have a bearing on the 
Group’s viability. The Group maintains, as referred to in note 27 in the Notes on the Accounts ‘Contingent Liabilities and Financial 
Commitments,’ that the defences of the Group’s companies to all the various claims are meritorious on both law and the facts. If an 
adverse judgment is entered against any of the Group’s companies in any case, an appeal may be made, the duration of which can be 
reasonably expected to last for a number of years.

BAT Annual Report and Form 20-F 2020 
 
 
 
 
 
85

Risks
Competition from illicit trade

Increased competition from illicit trade and illegal products – either local duty evaded, smuggled, counterfeits, or non-
regulatory compliant.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Short/Long-term

New Categories 
Combustibles

Society

Yes

Impact
Erosion of goodwill, with lower volumes and reduced profits.

Reduced ability to take price increases.

Investment in trade marketing and distribution is undermined. 

Counterfeit New Categories products and other illicit products 
could harm consumers, damaging goodwill, and/or the category 
(with lower volumes and reduced profits), potentially leading to 
misplaced claims against BAT and further regulation.

Mitigation activities across all categories@
Dedicated Anti-Illicit Trade (AIT) teams operating at global and 
country levels; internal cross-functional levels; compliance 
procedures, toolkit and best practice shared.

Active engagement with key external stakeholders.

Cross-industry and multi-sector cooperation on a range of AIT issues.

Global AIT strategy supported by a research programme to further 
the understanding of the size and scope of the problem.

AIT Engagement Teams (including a dedicated analytical laboratory 
and a forensic and compliance team) work with enforcement 
agencies in pursuit of priority targets.

Tobacco, New Categories and other regulation interrupts growth strategy

The enactment of regulation that significantly impairs the Group’s ability to communicate, differentiate, market or launch its products.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Medium-term

New Categories 
Combustibles

Society

Yes

Impact
Erosion of brand value through commoditisation and the inability to 
launch innovations, differentiate products, maintain or build brand 
equity and leverage price.
Regulation in respect of menthol, nicotine levels and New 
Categories may adversely impact individual brand portfolios.
Adverse impact on ability to compete within the legitimate tobacco, 
nicotine or New Categories industry and with illicit traders.
Reduced consumer acceptability of new product specifications, 
leading to consumers seeking alternatives in illicit markets.
Shocks to share price on the announcement or enactment of 
restrictive regulation.
Reduced ability to compete in future product categories and make 
new market entries.
Increased scope and severity of compliance regimes in new 
regulation leading to higher costs, greater complexity and potential 
reputational damage or fines for inadvertent breach. 
EU Directive on single-use plastics could result in increased 
operational costs and/or adverse impact on sales volume and profit.

Mitigation activities@
Engagement and litigation strategy coordinated and aligned 
across the Group to drive a balanced global policy framework for 
combustibles and New Categories.
Stakeholder mapping and prioritisation, developing robust compelling 
advocacy materials (with supporting evidence and data) and 
regulatory engagement programmes.
Regulatory risk assessment of marketing plans to ensure 
decisions are informed by an understanding of the potential 
regulatory environments.
Advocating the application of integrated regulatory proposals to 
governments and public health practitioners based on the harm 
reduction principles of New Categories.
Development of an integrated regulatory strategy that spans 
conventional combustibles and New Categories.
Training and capability programmes for End Markets to upskill Legal 
and External Affairs managers on combustible and New Categories 
product knowledge.
Direct access to online portal providing latest position and advocacy 
material for End Market engagement on combustibles and 
New Categories.

Please refer to pages 307 to 310 for details of tobacco and nicotine regulatory  
regimes under which the Group’s businesses operate.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
86

Group Principal Risks
Group Principal Risks 
Continued

Inability to develop, commercialise and deliver the New Categories strategy

Risk of not capitalising on the opportunities in developing and commercialising successful, safe and consumer-appealing innovations.

Time frame

Strategic impact

Key Stakeholders

Considered in viability statement@

Long-term

New Categories 
Combustibles
Simplification

Consumers

Yes

Impact
Failure to deliver Group strategic imperative, 2025 growth ambition 
(previously 2024) and 2030 consumer targets.

Mitigation activities@
Focus on product stewardship to ensure high-quality standards 
across portfolio.

Potentially missed opportunities, unrecoverable costs and/or 
erosion of brand, with lower volumes and reduced profits.

Reputational damage and recall costs may arise in the event of 
defective product design or manufacture.

Loss of market share due to non-compliance of product portfolio 
with regulatory requirements. 

Brand Expression, which sets out how our brand expresses 
itself (including through its logo, name, product, packaging etc.) 
deployed to lead End Markets via activation workshops and best 
practices shared.

Generating sufficient IP to develop competitive and 
sustainable products.

Accelerating digital and consumer analytics along with data 
management platforms for enhanced methodologies, insight 
generation and line of sight across the Group. 

R&D is accredited to ISO9001 standard and laboratories are 
accredited to ISO17025 for key methods.

Market size reduction and consumer down-trading

The Group is faced with steep excise-led price increases and, due in part to the continuing difficult economic and regulatory  
environment in many countries, market contraction and consumer down-trading is a risk.

Time frame

Strategic impact

Key Stakeholders

Considered in viability statement@

Short/Medium-term

New Categories 
Combustibles

Consumers, Shareholders,

Yes

Impact
Volume decline and portfolio mix erosion leading to 
lower profitability.

Funds to invest in growth opportunities are reduced.

Mitigation activities@
Geographic spread mitigates impact at Group level.

Close monitoring of portfolio and pricing strategies across 
combustibles and New Categories, ensuring balanced portfolio of 
strong brands across key segments.

Overlap with many mitigation activities undertaken for other principal 
risks facing the Group, such as competition from illicit trade and 
significant excise increases or structure changes.

New Category growth and multi category approach.

Litigation

Product liability, regulatory or other significant cases (including investigations) may be lost or settled resulting in a material loss or 
other consequence.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Long-term

New Categories 
Combustibles

Shareholders

Yes

Impact
Damages and fines, negative impact on reputation, disruption 
and loss of focus on the business.
Consolidated results of operations, cash flows and financial 
position could be materially affected, in a particular fiscal quarter 
or fiscal year, by region or country, by an unfavourable outcome or 
settlement of pending or future litigation, criminal prosecution or 
other contentious action. 
Inability to sell products as a result of patent infringement action 
may restrict growth plans and competitiveness.

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities 
applicable to the Group.

Mitigation activities@
Consistent litigation and patent management strategy across 
the Group.
Expertise and legal talent maintained both within the Group and 
external partners.
Ongoing monitoring of key legislative and case law developments 
related to our business. 
Delivery with Integrity compliance programme.

BAT Annual Report and Form 20-F 2020 
 
 
87

Significant increases or structural changes in tobacco, nicotine and New Categories related taxes

The Group is exposed to unexpected and/or significant increases or structural changes in tobacco, nicotine and New Categories 
related taxes in key markets.

Time frame

Strategic impact

Key Stakeholders

Considered in viability statement@

Long-term

New Categories 
Combustibles

Consumers, Society

Yes

Impact
Consumers reject the Group’s legitimate tax-paid products 
for products from illicit sources or cheaper alternatives.

Reduced legal industry volumes.

Reduced sales volume and/or portfolio erosion.

Partial absorption of excise increases leading to lower profitability.

Mitigation activities@
Formal pricing and excise strategies, including Revenue Growth 
Management using a data science-led approach, with annual risk 
assessments and contingency plans across all products.

Pricing, excise and trade margin committees in markets, with 
global support.

Engagement with relevant local and international authorities where 
appropriate, in particular in relation to the increased risk to excise 
revenues from higher illicit trade.

Portfolio reviews to ensure appropriate balance and coverage 
across price segments.

Monitoring of economic indicators, government revenues  
and the political situation.

Foreign exchange rate exposures

The Group faces translational and transactional foreign exchange (FX) rate exposure for earnings/cash flows from its global businesses. 

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Short/Medium-term

New Categories 
Combustibles

Shareholders

Yes

Impact
Fluctuations in FX rates of key currencies against sterling introduce 
volatility in reported earnings per share (EPS), cash flow and the 
balance sheet driven by translation into sterling of our financial 
results and these exposures are not normally hedged.

The dividend may be impacted if the payout ratio is not adjusted.

Mitigation activities@
While translational FX exposure is not hedged, its impact 
is identified in results presentations and financial disclosures; 
earnings are restated at constant rates for comparability.

Debt and interest are matched to assets and cash flows to mitigate 
volatility where possible and economic to do so.

Differences in translation between earnings and net debt may 
affect key ratios used by credit rating agencies.

Hedging strategy for transactional FX and framework is defined  
in the treasury policy, a global policy approved by the Board.

Volatility and/or increased costs in our business, due to 
transactional FX, may adversely impact financial performance.

Illiquid currencies of many markets where hedging is either not 
possible or uneconomic are reviewed on a regular basis.

Geopolitical tensions

Geopolitical tensions, civil unrest, economic policy changes, global health crises, terrorism and organised crime have the potential 
to disrupt the Group’s business in multiple markets.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Medium-term

New Categories 
Combustibles
Simplification

Society, Employees

Yes

Impact
Potential loss of life, loss of assets and disruption to supply chains 
and normal business processes.

Increased costs due to more complex supply chain arrangements  
and/or the cost of building new facilities or maintaining 
inefficient facilities.

Lower volumes as a result of not being able to trade in a country.

Higher taxes or other costs of doing business as a foreign company  
or the loss of assets as a result of nationalisation.

Mitigation activities@
Physical and procedural security controls are in place, and constantly 
reviewed in accordance with our Security Risk Management process, 
for all field force and supply chain operations, with an emphasis on 
the protection of Group employees.

Globally integrated sourcing strategy and contingency 
sourcing arrangements.

Security risk modelling, including external risk assessments 
and the monitoring of geopolitical and economic policy 
developments worldwide.

Insurance cover and business continuity planning, including scenario 
planning and testing, and risk awareness training.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
 
88

Group Principal Risks
Group Principal Risks 
Continued

Solvency and liquidity

Liquidity (access to cash and sources of finance) is essential to maintaining the Group as a going concern in the short term (liquidity) 
and medium term (solvency).

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Short/Medium-term

New Categories 
Combustibles

Shareholders

Yes

Impact
Inability to fund the business under the current capital structure 
resulting in missed strategic opportunities or inability to respond 
to threats.

Decline in our creditworthiness and increased funding costs for 
the Group.

Requirement to issue equity or seek new sources of capital.

Reputational risk of failure to manage the financial risk profile 
of the business, resulting in an erosion of shareholder value 
reflected in an underperforming share price.

Mitigation activities@
Group policies include a set of financing principles and key 
performance indicators including the monitoring of credit ratings, 
interest cover, solvency and liquidity with regular reporting to the 
Corporate Finance Committee and the Board.

The Group targets an average centrally managed debt maturity of 
at least five years with no more than 20% of centrally managed debt 
maturing in a single rolling year.

The Group holds a two-tranche revolving credit facility of £6bn 
syndicated across a wide banking group, consisting of a 364-day 
tranche (with two one-year extension options and a one-year 
term-out option) and a £3bn five-year tranche (with two one-year 
extension options). 

Liquidity pooling structures are in place to ensure that there 
is maximum mobilisation of cash liquidity within the Group.

Going concern and viability support papers are presented 
to the Board on a regular basis.

Injury, illness or death in the workplace

The risk of injury, death or ill health to employees and those who work with the business is a fundamental concern of the Group 
and can have a significant effect on its operations.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Short-term

New Categories 
Combustibles
Simplification

Employees

No

Impact
Serious injuries, ill health, disability or loss of life suffered by 
employees and the people who work with the Group.
Exposure to civil and criminal liability and the risk of prosecution 
from enforcement bodies and the cost of associated legal costs, 
fines and/or penalties.
Interruption of Group operations if issues are not 
addressed immediately.
High staff turnover or difficulty recruiting employees if perceived 
to have a poor Environment, Health and Safety (EHS) record.
Reputational damage to the Group.

Disputed taxes, interest and penalties

Mitigation activities@
Risk control systems in place to ensure equipment and infrastructure 
are provided and maintained.
EHS strategy aims to ensure that employees at all levels receive 
appropriate EHS training and information.
Behavioural-based safety programme to drive operations’ safety 
performance, culture and closer to zero accidents.
Analysis of incidents undertaken regionally and globally by a 
dedicated team to identify increasing incident trends or high potential 
risks that require coordinated action.

The Group may face significant financial penalties, including the payment of interest, in the event of an unfavourable ruling 
by a tax authority in a disputed area.

Time frame

Strategic impact

Key Stakeholders 

Considered in viability statement@

Short/Medium-term

New Categories 
Combustibles
Simplification

Shareholders

Yes

Impact
Significant fines and potential legal penalties.
Disruption and loss of focus on the business due to diversion 
of management time.
Impact on profit and dividend.

Mitigation activities@
End market tax committees.
Internal tax function provides dedicated advice and guidance, 
and external advice sought where needed.
Engagement with tax authorities at Group, regional and  
individual market level.

Please refer to note 27 in the Notes on the Accounts for details  
of contingent liabilities applicable to the Group.

The Strategic Report was approved by the Board of Directors on 16 February 2021 and signed on its behalf by Paul McCrory, Company Secretary.

BAT Annual Report and Form 20-F 2020 
 
 
89

Governance

Chairman’s Introduction 
on Governance

By living and breathing the 

BAT Ethos, together we have 
delivered strong results in these 
difficult times, whilst retaining 
focus on our corporate purpose of 
building A Better Tomorrow.

Dear Shareholder
The Group’s governance framework 
continued to operate effectively in 2020 
as the Group navigated the extraordinary 
challenges presented by COVID-19. 

Maintaining our business delivery has only 
been achieved through the resilience and 
enterprising spirit of our people across the 
world. Their unwavering commitment to 
maintaining our high standards in difficult 
circumstances has been exceptional.

By living and breathing the BAT Ethos, 
together we have delivered strong results in 
these difficult times, whilst retaining focus 
on our corporate purpose of building A 
Better TomorrowTM.

Board succession
After conducting a thorough selection 
process in 2020, the Nominations 
Committee recommended to the Board 
the appointment of Luc Jobin as my 
successor. Our Senior Independent Director 
discusses this process in the Nominations 
Committee report.

I am delighted that the Board has named 
Luc as the incoming Chairman. Luc brings 
with him significant financial, regulatory 
and consumer business experience. He has 
been an outstanding Non-Executive 
Director, providing consistent support, 
insight and constructive challenge through 
the development of BAT’s strategy. I am 
sure that BAT will go from strength to 
strength with Luc as Chairman and Jack 
Bowles as Chief Executive Officer.

The Board welcomed two new Non-
Executive Directors in 2020. Karen Guerra 
joined the Board in September, bringing 
varied international experience and 
focus in marketing and consumer goods. 
Darrell Thomas, who has extensive US, 
financial and regulatory experience, joined 
the Board in December. Our new Non-
Executive Directors complement the 
balance of expertise and perspectives of 
our already diverse Board.

Culture and values
The Board recognises its role in shaping 
and overseeing the Group’s culture and 
values, and supports our executive team 
in embedding the new BAT ethos. I am 
confident our ethos will serve to guide 
and empower our organisation in years 
to come, and play a key part in promoting 
sustainable growth. 

Acting with integrity is an important part 
of our ethos, and the Board ensures that 
integrity remains a key area of focus. 
You can read about our Group Standards of 
Business Conduct (SoBC) and Delivery with 
Integrity programme on pages 56 to 57.

Our Board takes very seriously any non-
compliance with our SoBC or with our 
legal obligations. In January this year, we 
welcomed the UK’s Serious Fraud Office’s 
(SFO) announcement that it had closed the 
investigation of suspicions of corruption in 
the conduct of business by the Company, 
its subsidiaries and associated persons, 
which commenced on 1 August 2017. 

BAT remains committed to the highest 
standards in the conduct of its business 
and, as previously reported, through 
external legal advisers we continue to 
cooperate with relevant authorities.

Stakeholder engagement
Effective engagement with our 
shareholders, our people and our wider 
stakeholders is important to the Group’s 
long-term sustainable success. 

In 2020, the Board thoroughly reviewed 
how we engage with all key stakeholders, 
how we are kept informed of stakeholder 
perspectives, and the impact of 
engagement. This review is discussed 
on page 98. During the year we also 
considered the impact of COVID-19 on our 
stakeholders, and the steps taken across 
the Group to support them where possible.

Engagement with shareholders by the 
Executive Directors and management 
significantly increased during 2020. 
Our engagement programme was 
adapted to make full use of digital 
interaction, enabling more extensive 
shareholder communication despite 
COVID-19 restrictions. 

The Executive Directors and I regularly 
update the Board on our own dialogue 
with shareholders to ensure the whole 
Board understands their perspectives. 
In 2020, key topics raised by shareholders 
and discussed by the Board included 
business transformation, New Categories 
strategy, performance, ESG targets, 
impact of COVID-19, deleveraging, capital 
allocation and regulatory developments. 
Our Remuneration Committee Chairman 
also engaged with shareholders on 
executive remuneration in the lead up 
to our 2020 AGM. 

My fellow Board members and I look 
forward to further dialogue with our 
shareholders ahead of our 2021 AGM.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information90

Governance
Chairman’s Introduction on Governance
Continued

Internal controls
The Group is subject to US compliance 
obligations under NYSE rules and US 
securities laws for ‘foreign private issuers’. 
In 2020, our Audit Committee continued 
to play a key role in monitoring the Group’s 
compliance with the Sarbanes-Oxley 
Act of 2002 (SOx) and had oversight of 
the management assessment of the 
effectiveness of our internal controls over 
financial reporting. 

We explain our internal controls framework 
and SOx compliance programme on pages 
115 to 116.

Looking ahead
The Board’s leadership and continued 
support for delivery of the Group’s 
ambitious sustainability agenda will be 
critical in the coming years. 

As an important part of our corporate 
purpose to build A Better TomorrowTM 
for all of our stakeholders, the Board 
will closely monitor Group performance 
against its harm reduction agenda and 
revised environmental targets, including to 
achieve carbon neutrality by 2030. You can 
read about our approach to monitoring 
performance against ESG targets and our 
progress in 2020 on pages 46 to 47.

In response to consistent stakeholder focus 
on climate change and how effectively 
we as a business take action to address 
it, we have introduced climate-related 
disclosure elements as recommended by 
the Taskforce on Climate-related Financial 
Disclosures (TCFD) in our 2020 reporting, 
set out at page 52. Our reporting for 2021 
will fully align to the TCFD framework. 

Moving forward, with Luc’s substantial 
business experience in North America, 
and expertise in strategic transformation, 
governance and regulation, I have full 
confidence in his ability to lead the Board 
effectively in its oversight of our strategy, 
growth and sustainability.

On behalf of the Board, I confirm that 
we believe that this combined Annual 
Report and Form 20-F is fair, balanced 
and understandable and presents the 
information necessary to assess the 
Company’s position, performance, 
business model and strategy.

Richard Burrows
Chairman

Our people
The safety and wellbeing of all our people 
was a top priority for the Board in 2020 and 
this will remain a top priority going forward. 
In addition to the operational measures 
we have overseen to ensure this, staying 
connected with and listening to our staff 
has been a meaningful way for the Board 
to lend its support during the pandemic. 

We have engagement channels in place 
across the Group to ensure the Board 
maintains regular and effective dialogue 
with our people worldwide through our 
chosen engagement methodologies. 

Throughout 2020, the Board assessed the 
impact of COVID-19 on our staff worldwide. 
In recognition of the commitment and 
resilience shown by our people in the face 
of the pandemic, the Board collectively 
wrote to all staff worldwide to express 
the Board’s appreciation for their efforts 
to keep the business operating effectively 
and to emphasise that staff safety and 
wellbeing remains our priority. 

In January 2020, I was joined by Luc 
Jobin and Jerry Fowden on a visit to our 
US marketing operations in Atlanta, and 
factory and R&D operations in Winston-
Salem, which gave us the opportunity to 
meet with members of Reynolds American 
management in person. As global events 
unfolded, and face-to-face meetings 
became increasingly restricted, our 
Executive Directors led a series of virtual 
forums to connect regularly with regional, 
local and functional teams. 

We also continued to review feedback 
across the range of the Group’s workforce 
engagement channels. You can read more 
about the Board’s workforce engagement 
activities on page 98.

Board efficacy
The Board adapted well to the disruption 
caused by the pandemic. We transitioned 
to virtual board meetings in March 2020, 
holding a total of ten meetings in the year 
(four more than scheduled), allowing us to 
maintain close oversight of the unfolding 
impact of COVID-19 on our people and 
operations. The Board maintained a highly 
responsive and dynamic relationship with 
management and staff throughout the year. 

Board efficacy is evaluated in detail 
annually. This year, an internal evaluation 
of the Board, its Committees and each 
individual Director was conducted. 
Having considered the output of this 
year’s evaluation, discussed on page 104, 
the Board considers that it continues 
to function effectively and its working 
relationships with its Committees continue 
to be sound. 

BAT Annual Report and Form 20-F 2020Governance

Throughout the year ended 
31 December 2020, we applied 
the Principles of the UK Corporate 
Governance Code 2018. 

The Company was compliant with all 
provisions of the Code during the year. 

The Board considers that this 
Annual Report and Form 20-F, and 
notably this Governance section, 
provides the information shareholders 
need to evaluate how we have 
complied with our obligations under 
the Code. 

Pages noted opposite refer to particular 
discussion on the application of Principles of 
the Code in this Annual Report and Form 20-F.

For reference, we prepare a separate voluntary 
annual compliance report by reference to each 
Principle and Provision of the Code, available at 
www.bat.com/governance

91

Board Leadership and  
Company Purpose

Principle
A. Long-Term Sustainable Success  
B. Purpose, Values and Culture  
C. Resources and Control Framework  
D. Shareholder and Stakeholder Engagement  
E. Workforce Engagement, Policies and Practices  

 pages 2 to 73, 82, 83, 89 to 101

 pages 2 to 19, 58 to 63, 89, 90, 95 to 96

 pages 4 to 9, 22 to 28, 84 to 88, 110 to 116
 pages 82, 83, 89 to 99, 117 to 119
 pages 58 to 63, 90, 98, 122

Division of  
Responsibilities

Principle
F. Leadership of the Board  
G. Board Composition and Division of Responsibilities  
H. Role and Commitment of Non-Executive Directors  
I. Board Support  

 pages 89 to 102

 pages 92, 93, 102, 103

 pages 102 to 103

 pages 90, 102 to 104

Composition,  
Succession, Evaluation

Principle
J. Board Appointments, Succession and Diversity  
K. Board Skills and Experience  
L. Board Evaluation  

 pages 89, 105 to 109

 pages 89 to 93, 104 to 108

 page 104

Audit, Risk,  
Internal Control

Principle
M. Internal and External Audit Functions  
N. Fair, Balanced and Understandable Assessment  
O. Risk Management and Internal Controls  

 pages 112 to 116

 pages 115 and 140

 pages 84 to 88, 90, 101, 110 to 116

Remuneration

Principle
P. Remuneration Policies and Practices  
Q. Development of Policy on Remuneration  
R. Judgement and Discretion  

 pages 117 to 139

 pages 117 to 139
 pages 117 to 139

Disclosure guidance and transparency rules
We comply with the Disclosure Guidance and Transparency Rules 
requirements for corporate governance statements by virtue of the 
information included in this section, together with the information 
contained in the Other Information section. 

US corporate governance
As a result of the listing of the Company’s American Depositary 
Shares (ADSs) on the NYSE, the Company is required to 
meet certain NYSE requirements relating to corporate 
governance matters. 

The UK Corporate Governance Code 2018 is available at 
www.frc.org.uk 

Certain exceptions to these requirements apply to the Company 
as a foreign private issuer. For details of the significant differences 
between the NYSE requirements and the Company’s practices, 
please see page 315.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information92

Governance

Board of Directors
As at 16 February 2021

Richard Burrows
Chairman (75)

Luc Jobin
Chairman 
Designate (61)

Jack Bowles
Chief Executive 
(57)

Tadeu Marroco
Finance and 
Transformation 
Director (54)

Nationality: Irish 
Appointed: Chairman since November 
2009; Non-Executive Director since 
September 2009.
Experience: Richard was Chief 
Executive of Irish Distillers, Co-
Chief Executive of Pernod Ricard, 
Governor of the Bank of Ireland and is 
a Fellow of the Institute of Chartered 
Accountants of Ireland. Prior to joining 
the Board, Richard was Governor of 
the Bank of Ireland. Richard previously 
served as Chairman of the National 
Development Corporation, President 
of the Irish Business and Employers 
Confederation, Chairman of the 
Scotch Whisky Association, Chairman 
of Craven House Capital plc and 
as Senior Independent Director of 
Rentokil Initial plc.

Relevant skills and contribution to 
the Board: Richard has considerable 
consumer goods, international 
business and financial experience, 
ranging from leading successful 
branded manufacturing and service 
businesses to banking and financial 
services roles. He is an experienced 
non-executive director and brings a 
variety of perspectives. 
External appointments: Supervisory 
Board member and Chairman of the 
Remuneration Committee at  
Carlsberg A/S. 

Nationality: Canadian
Appointed: Chairman Designate from 
1 March 2021; Non-Executive Director 
since July 2017.
Experience: Luc was President and 
Chief Executive Officer of Canadian 
National Railway Company from 
July 2016 until March 2018, having 
served as Executive Vice President 
and Chief Financial Officer since 
2009. Previously, he was Executive 
Vice President of Power Corporation 
of Canada (an international financial 
services company) from 2005 to 2009. 
Luc was Chief Executive Officer of 
Imperial Tobacco Canada from 2003 
to 2005 and Executive Vice President 
and Chief Financial Officer from 1998 
to 2003. Luc previously served as an 
independent Non-Executive Director 
of Reynolds American Inc. from 2008 
until its acquisition by the Group.

Relevant skills and contribution 
to the Board: Luc brings significant 
financial, regulatory and M&A 
experience to the Board, together with 
extensive North American knowledge 
and experience of enterprise 
transformation and consumer and 
customer businesses.
External appointments: Independent 
Director of Hydro-Quebec and Gildan 
Activewear Inc.

Nationality: French
Appointed: Chief Executive since 
April 2019; Executive Director since 
January 2019.
Experience: Jack joined the Group in 
2004 and was appointed as Chairman 
of British American Tobacco France 
in 2005, before becoming Managing 
Director of British American Tobacco 
Malaysia in 2007. He joined the 
Management Board as Regional 
Director for Western Europe in 
2009, becoming Regional Director 
for the Americas in 2011, then 
Regional Director for Asia-Pacific in 
2013. He became Chief Operating 
Officer in 2017 and Chief Executive 
Designate in November 2018, before 
being appointed to the Board in 
January 2019.

Relevant skills and contribution to 
the Board: Jack brings significant 
management, innovation, and 
strategic leadership to the Board, 
developed through his previous 
roles across many of the Group’s key 
geographies and areas of business. 
This enables him to effectively lead 
the Group and deliver our ambition to 
build A Better TomorrowTM.
External appointments: No 
external appointments.

Nationality: Brazilian
Appointed: August 2019
Experience: Tadeu joined the Group 
in Brazil in 1992 and joined the 
Management Board as Director, 
Business Development in 2014, later 
becoming Regional Director, Western 
Europe in 2016, then Regional Director, 
Europe and North Africa in January 
2018. He was appointed Director, 
Group Transformation in January 2019 
and, in addition to this role, he was 
appointed Deputy Finance Director 
in March 2019, before joining the 
Board as Finance Director in August 
2019. As Finance and Transformation 
Director, Tadeu’s role includes 
leadership of the design and delivery 
of the Group’s QUEST transformation 
programme to accelerate delivery of 
Group strategy.

Relevant skills and contribution 
to the Board: Tadeu brings broad 
experience gained in various national, 
regional and global finance and 
general leadership roles, through 
his previous roles across the Group. 
These experiences make Tadeu 
particularly well-placed to contribute 
to the Group’s transformation and 
broader strategic agenda.
External appointments: No 
external appointments.

Sue Farr
Non-Executive 
Director (64)

Jerry Fowden
Non-Executive 
Director (64)

Karen Guerra
Non-Executive 
Director (64)

Nationality: British
Appointed: February 2015
Experience: Sue’s extensive career 
includes Director, Strategic and 
Business Development of Chime 
Group and a number of senior 
marketing and communications 
positions, including: Director of 
Marketing BBC, Corporate Affairs 
Director of Thames Television and 
Director of Communications of 
Vauxhall Motors. Sue is a former 
Chairwoman of both the Marketing 
Society and the Marketing Group of 
Great Britain.

Relevant skills and contribution 
to the Board: Sue contributes 
considerable expertise in relation to 
marketing, branding and consumer 
issues, which are key areas of focus for 
the Board. 
External appointments: Non-
Executive Director and Chair of the 
Remuneration Committee of Accsys 
Technologies PLC; Non-Executive 
Director of Helical plc; and Non-
Executive Director of Unlimited Group.

Nationality: British
Appointed: September 2019
Experience: Jerry is Chairman of 
Primo Water Corporation (‘Primo’) 
(formerly Cott Corporation), a US 
pure-play water solutions provider, 
having been CEO from 2009 until 
December 2018. Prior to joining 
Primo, Jerry held a variety of executive 
roles, including: CEO of Auto Trader 
Group; a number of roles at AB InBev, 
including CEO of Bass Breweries in 
the UK, Global Chief Operating Officer 
and European President; Executive 
Director of The Rank Group; and 
CEO of the Beverage Division at the 
Hero Group.

Relevant skills and contribution to 
the Board: Jerry brings extensive 
experience in leadership and strategic 
transformation to the Board and 
contributes considerable insight in 
relation to US operational issues, an 
important market for the Group.
External appointments: Chairman 
of Primo; Non-Executive Director 
and Chair of the Compensation and 
Human Resources Committee of 
Constellation Brands, Inc.

Nationality: British
Appointed: September 2020
Experience: Karen has held a variety 
of executive roles, including President 
and Director General of Colgate 
Palmolive France, and Chairman 
and Managing Director of Colgate 
Palmolive UK Limited. She was 
formerly a Non-Executive Director 
of Electrocomponents p.l.c., Davide 
Campari-Milano S.p.A, Paysafe PLC, 
Inchcape PLC, Samlerhuset BV and 
Swedish Match AB.

Relevant skills and contribution 
to the Board: Karen brings valuable 
international experience, particularly 
in marketing, sales and consumer 
goods insight to the Board.
External appointments: Non-
Executive Director of Amcor p.l.c.

Dr Marion 
Helmes
Non-Executive 
Director (55)

Nationality: German
Appointed: August 2016
Experience: Marion’s extensive 
career includes Chief Financial Officer 
positions at Celesio, Q-Cells and 
ThyssenKrupp Elevator Technology 
and, more recently, she has 
served as a member of a variety of 
supervisory boards.

Relevant skills and contribution to 
the Board: Marion brings significant 
financial expertise and operational 
experience gained at an international 
level, having spent her working 
life managing businesses across 
Europe, the Americas and Asia. 
Her experience as a member of 
various supervisory boards enables 
Marion to bring a range of insights to 
the Board’s discussions.
External appointments: Vice 
Chairwoman of the Supervisory Board 
and Co-Chairwoman of the Presiding 
and Nomination Committee of 
ProSiebenSat.1 Media SE; Supervisory 
Board member and Chairman of the 
Audit Committee of Heineken N.V. 
and Supervisory Board member of 
Siemens Healthineers AG.

BAT Annual Report and Form 20-F 202093

Audit Committee 

Nominations Committee 

Remuneration Committee

Committee Chairman

Executive Director

Non-Executive Director

Darrell Thomas
Non-Executive 
Director (60)

Nationality: American
Appointed: December 2020
Experience: Darrell is currently Vice 
President and Treasurer for Harley-
Davidson, Inc., having previously 
held several senior finance positions 
including Interim Chief Financial 
Officer for Harley-Davidson, Inc., 
Chief Financial Officer for Harley-
Davidson Financial Services, Inc. 
and Vice President and Assistant 
Treasurer, PepsiCo, Inc. Prior to joining 
PepsiCo, Inc. Darrell had a 19-year 
career in banking with Commerzbank 
Securities, Swiss Re New Markets, 
ABN Amro Bank and Citicorp/Citibank 
where he held various capital markets 
and corporate finance roles.

Relevant skills and contribution 
to the Board: Darrell brings extensive 
US, financial and regulatory 
experience to the Board.
External appointments: Vice 
President and Treasurer for Harley-
Davidson, Inc.; Board member of 
Sojourner Family Peace Center, Inc.

Holly Keller 
Koeppel
Non-Executive 
Director (62)

Savio Kwan
Non-Executive 
Director (72)

Nationality: American
Appointed: July 2017
Experience: Up until April 2018, 
Holly was a Senior Advisor to Corsair 
Capital LLC, where she had previously 
served as Managing Partner and 
Co-Head of Infrastructure from 2015 
until her retirement in 2017. From 2010 
to 2015, she served as Co-Head of 
Citi Infrastructure Investors and 
prior to 2010 she held financial and 
executive management roles with 
American Electric Power Company, 
Inc. and Consolidated Natural Gas 
Company. Holly previously served 
as an independent Non-Executive 
Director of Reynolds American Inc. 
from 2008 until its acquisition by 
the Group.

Relevant skills and contribution 
to the Board: Holly’s extensive 
international operational and financial 
management experience in a range of 
industry sectors enables her to make 
important contributions to the Board.
External appointments: Non-
Executive Director of Vesuvius plc; 
Director and Chair of the Governance 
Committee of AES Corporation; 
Director of Arch Coal Inc.

Nationality: British
Appointed: January 2014
Experience: During his extensive 
career Savio has worked broadly in 
technology for General Electric, BTR 
plc and Alibaba Group, China’s largest 
internet business, where he was both 
Chief Operating Officer and, later, a 
Non-Executive Director.

Relevant skills and contribution to 
the Board: Savio brings significant 
business leadership experience to 
the Board, together with a deep 
knowledge of Greater China and Asia, 
an important region for the Group.
External appointments: Co-Founder 
and CEO of A&K Consulting Co Ltd, 
advising entrepreneurs and their 
start-up businesses in China; Member 
of the Governing Body of the London 
Business School; Non-Executive 
Director of the Alibaba Hong Kong 
Entrepreneur Fund and Crossborder 
Innovative Ventures International 
Limited; and Non-Executive Director 
and Advisory Board member of 
Homaer Financial. 

Dimitri 
Panayotopoulos
Senior 
Independent 
Director (69)

Nationality: Greek/British
Appointed: Senior Independent 
Director since April 2020; 
Non-Executive Director 
since February 2015. 
Experience: Dimitri was Vice 
Chairman and Adviser to the 
Chairman and CEO of Procter & 
Gamble (P&G), where he started his 
career in 1977. During his time at P&G, 
Dimitri led on significant breakthrough 
innovations and continued to focus 
on this, speed-to-market and scale 
across all of P&G’s businesses while 
Vice Chairman of all the Global 
Business Units.

Relevant skills and contribution 
to the Board: Dimitri has extensive 
general management and 
international sales and brand 
building expertise, which enables 
him to make valuable contributions 
to Board discussions on these 
important topics.
External appointments: Senior 
Adviser at The Boston Consulting 
Group; Advisory Board member 
of JBS USA; Board Member of IRI; 
Board Member of North Atlantic 
Acquisition Corporation.

Attendance at Board meetings in 20201

Name

Richard Burrows
Jack Bowles
Tadeu Marroco
Sue Farr2(a)
Jerry Fowden
Karen Guerra3(a)
Dr Marion Helmes
Luc Jobin2(b)
Holly Keller Koeppel
Savio Kwan2(c)
Dimitri Panayotopoulos
Darrell Thomas3(b)
Kieran Poynter3(c)

Director since

Scheduled4

Ad hoc

Attended/Eligible to attend

2009
2019
2019
2015
2019
2020
2016
2017
2017
2014
2015
2020
2010-2020

6/6
6/6
6/6
6/6
6/6
2/2
6/6
5/6
6/6
6/6
6/6
0/0
2/2

4/4
4/4
4/4
3/4
4/4
1/1
4/4
3/3
4/4
3/4
4/4
0/0
2/2

Notes:
1.  Number of meetings in 2020: The Board held 10 meetings in 2020, four of which were ad hoc and convened at short notice, to review: (1) 

revolving credit facilities; (2) filing of the Company’s Annual Report and Form 20-F with the US SEC; (3) the Group’s response to the impact of 
COVID-19 and other topics; and (4) succession planning for the role of Chairman. 

2. (a) Sue Farr did not attend the second ad hoc meeting in March due to prior commitments; (b) Luc Jobin did not attend the meeting in April 

due to prior commitments and was recused from the ad hoc meeting in October which discussed succession planning for the role of 
Chairman; and (c) Savio Kwan did not attend the first ad hoc meeting in March due to prior commitments. Directors that are unable to attend 
Board or Committee meetings have the opportunity to provide their comments to the Chairman in advance of the meeting. 

3. Composition: The Board of Directors is shown as at the date of this Annual Report and Form 20-F; (a) Karen Guerra joined the Board on her 

appointment as a Non-Executive Director on 14 September 2020; (b) Darrell Thomas joined the Board on his appointment as a Non-Executive 
Director on 7 December 2020. There were no scheduled or ad hoc meetings following his appointment during the remainder of 2020; and (c) 
Kieran Poynter retired as a Non-Executive Director at the conclusion of the Company’s Annual General Meeting on 30 April 2020.

4. Number of meetings in 2021: Six Board meetings are scheduled for 2021.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information94

Governance

Management Board
As at 16 February 2021

Jack Bowles
Chief Executive 
(57)

See page 92 for 
full biography

Tadeu Marroco
Finance and 
Transformation 
Director (54) 
See page 92 for full 
biography

Jerome Abelman
Director, Legal & 
External Affairs 
and General 
Counsel (57)

Nationality: American 
Jerry was appointed Director, Legal 
& External Affairs and General 
Counsel in May 2015, having joined 
the Management Board as Group 
Corporate & Regulatory Affairs 
Director in January 2015. Jerry was 
Regional General Counsel, Asia-
Pacific from 2010 to 2014, before 
becoming Assistant General Counsel 
– Corporate & Commercial. He was 
a member of the Board of Reynolds 
American Inc. from February 2016 
until July 2017.

Marina Bellini
Director, 
Digital and  
Information (47)

Nationality: Italian/Brazilian 
Marina joined the Management Board 
as Director, Digital and Information in 
January 2019. She joined the Group as 
Chief Information Officer (CIO) in 2018, 
having previously served as Global 
CIO and Global Business Services 
SVP at Anheuser-Busch InBev, where 
she was responsible for information 
technology transformation, including 
consumer digital marketing.

Luciano Comin 
Regional Director, 
Americas and  
Sub-Saharan 
Africa (51)

Nationality: Italian/Argentinian 
Luciano joined the Management 
Board as Regional Director, Americas 
and Sub-Saharan Africa in January 
2019. He joined the Group in 1992 
and has held a wide range of roles, 
including Marketing Director in 
Venezuela, Marketing Director in 
Mexico and General Manager of BAT 
Mexico. Luciano was also Regional 
Marketing Manager for Western 
Europe and then Regional Head of 
Marketing, Americas and Sub-Saharan 
Africa before his appointment to the 
Management Board.

Michael 
Dijanosic
Regional Director, 
Asia Pacific and 
Middle East (49)

Nationality: Australian
Michael was appointed Regional 
Director for Asia-Pacific and Middle 
East in September 2020 and joined the 
Management Board at the same time. 
Previously, he was Area Director for 
Asia-Pacific and Global Travel Retail. 
Michael joined BAT in 1999 and has 
held several senior roles in the Group 
including General Manager (Papua 
New Guinea and Cambodia) and 
Regional Manager, Asia-Pacific.

Zafar Khan
Director, 
Operations (48)

Hae In Kim
Director, Talent, 
Culture & 
Inclusion (47)

Paul Lageweg
Director, New 
Categories (51)

Nationality: Pakistani
Zafar was appointed Director, 
Operations in February 2021 
and became a member of the 
Management Board at the same 
time. Previously, he was Group Head 
of New Categories Operations where 
he was responsible for successfully 
embedding an end-to-end supply 
chain for our New Category products 
to support their accelerated growth 
across the world. Zafar joined BAT 
in 1996 and has held several senior 
roles in the Group including Regional 
Head of Operations Asia Pacific & 
Middle East, Group Head of Plan, 
Service & Logistics, Regional Head of 
Plan and Service for Western Europe 
and Head of Operations, Bangladesh. 

Nationality: Korean 
Hae In joined the Management 
Board as Director, Talent and Culture 
Designate in January 2019 and 
became Director, Talent and Culture 
in April 2019. Her role title changed 
to Director, Talent, Culture and 
Inclusion in November 2020. She was 
previously Group Head of Talent 
and Organisational Effectiveness 
and has held several other senior 
HR roles in the Group, including 
Regional HR Director, Asia-Pacific, 
and HR Director, Japan and North 
Asia. Prior to joining the Group in 
2008, she gained experience at 
Samsung, IBM Consulting Services 
and PricewaterhouseCoopers.

Nationality: Dutch
Paul joined the Management Board 
as Director, New Categories in 
January 2019. He has been with the 
Group for 14 years in various senior 
roles, including Regional Marketing 
Manager, Asia-Pacific and Middle 
East, Area Director, East Asia and 
Global Head of Marketing Futures.

Guy Meldrum
President and 
CEO, Reynolds 
American Inc. 
(49)

Dr David O’Reilly
Director, 
Research and  
Science (54)

Johan 
Vandermeulen
Regional Director, 
Europe and North 
Africa (53)

Kingsley 
Wheaton
Chief Marketing 
Officer (48)

Nationality: New Zealand
Guy was appointed President and 
CEO of Reynolds American Inc. 
in September 2020, having joined 
the Management Board as Regional 
Director, Asia-Pacific and Middle 
East in January 2019. Previously he 
was Area Director, Australasia Area. 
Guy joined the Group in 1993 and has 
held several senior roles in the Group 
including Area Director, North Asia 
Area and Marketing Director, Russia.

Nationality: British 
David was appointed Director, 
Research and Science in January 
2019, having joined the Management 
Board as Group Scientific Director 
in 2012, leading R&D’s focus on 
potentially reduced-risk products. 
He has been with the Group for more 
than 20 years and was previously 
Head of International Public Health 
and Scientific Affairs, responsible for 
engagement with scientific, medical 
and public health communities.

Nationality: Belgian
Johan was appointed Regional 
Director, Europe and North Africa 
in January 2019. He joined the 
Management Board in 2014 as 
Regional Director for Eastern Europe, 
Middle East and Africa, then became 
Regional Director, Asia-Pacific and 
Middle East in January 2018. He has 
been with the Group for more than 25 
years and his previous roles include 
General Manager in Russia, General 
Manager in Turkey and Global Brand 
Director for the Kent brand.

Nationality: British
Kingsley was appointed Chief 
Marketing Officer in January 2019. 
He joined the Group in 1996 and held 
various senior marketing positions 
prior to being General Manager in 
Russia. He was appointed to the 
Management Board as Corporate and 
Regulatory Affairs Director in 2012. 
In January 2015, he was appointed 
Managing Director, Next Generation 
Products and then as Regional 
Director, Americas and Sub-Saharan 
Africa in January 2018.

BAT Annual Report and Form 20-F 2020Leadership and Purpose

Leadership Overview

95

Our Board
Our Board is collectively responsible to our shareholders for 
the long-term sustainable success of the Company and for the 
Group’s strategic direction, purpose, values and governance. 
Our Board provides the leadership necessary for the Group 
to meet its business objectives within a robust framework of 
internal controls.

Primary Board responsibilities include:
 – Group strategy and ensuring resources are in place to 

meet objectives

 – Setting Group performance objectives and monitoring  

performance

 – Significant corporate activities

 – Group budget

 – Risk management and internal control

 – Board, Management Board and Company Secretary  

appointments and succession

 – Periodic financial reporting

 – Annual Report & Accounts and Form 20-F approval

 – Dividend policy

 – Corporate governance

 – Group policies

 – Effective engagement with shareholders, our workforce and 

wider stakeholders

 – Assessing and monitoring culture and its alignment with Group 

purpose, values and strategy

 – Ensuring workplace policies and practices align with values 

and support sustainable success

 – Review of Speak Up channels and reports arising therefrom

Board programme and activities
The Board has a comprehensive annual programme of meetings 
to monitor and review the Group’s strategy across all the 
elements of the Group’s business model. The Chairman sets a 
carefully structured agenda for each meeting in consultation with 
the Chief Executive and the Company Secretary.

The key activities of the Board in 2020 are set out on pages 100 to 
101. These are discussed under the Group’s strategic priorities of 
Driving Value from Combustibles, Step Change in New Categories 
and Simplifying the Business, and in the areas of Financial and 
Risk, ESG and People. 

The Board’s strategic priorities for 2020 are identified within 
the key performance indicators set out on page 9. During 2020, 
oversight of the impact of COVID-19 and the Group’s response 
was also a key activity for the Board.

The Board considers stakeholder interests in its decision-making 
on an ongoing basis. Examples of how the Board considers the 
long-term consequences of decisions, stakeholder interests, 
the impact of our operations on the environment, and corporate 
reputation (amongst other factors) are discussed on pages 100 
to 101. 

During the year, the Board also devotes considerable attention 
to Group corporate governance, including internal control and 
compliance matters.

How our governance framework supports our strategy
As part of our internal controls framework, the Board has 
delegated certain authorities to executive management through 
the Group Statement of Delegated Authorities to enable effective 
delivery of Group strategy. 

The Board’s approach to delegation of authorities is discussed 
further on page 96.

The statement of matters reserved for the Board 
 is available at bat.com/governance

Board oversight of M&A transactions  
See page 272

Board Committees
The Board has three principal Board Committees to which it has 
delegated certain responsibilities. The roles, memberships and  
activities of these Committees are described in their individual 
reports in this section. 

Management Board
The Management Board is responsible for overseeing the 
implementation of Group strategy and policies set by the Board, 
and creating the framework for Group subsidiaries’ day-to-
day operations.

The Chairman of each Committee provides a full briefing to the 
Board, including on decisions made and key matters discussed, 
following each Committee meeting. Copies of the minutes 
of all Committees are circulated to all Board members to the 
extent appropriate.

Each Committee has its own terms of reference, available 
at bat.com/governance. Committee terms of reference are 
regularly reviewed and updated, most recently in 2019 to align 
with the Code.

Board Committees

Board

Audit  
Committee

See pages  
110 to 116

Nominations  
Committee

Remuneration  
Committee

See pages  
105 to 109

See pages  
117 to 139

The Management Board is chaired by the Chief Executive and 
comprises the Executive Directors and 11 senior Group executives 
whose names and roles are described on page 94. 

Guy Meldrum was appointed as President and CEO, Reynolds 
American Inc., and Michael Dijanosic was appointed Regional 
Director, Asia-Pacific and Middle East, with effect from 
1 September 2020. Ricardo Oberlander stepped down from the 
Management Board with effect from 31 August 2020.

Zafar Khan was appointed as Director, Operations with effect from 
1 February 2021. Alan Davy stepped down from the Management 
Board with effect from 31 January 2021.

Primary Management Board responsibilities include:
 – Developing Group strategy for the Group’s product portfolio for 

approval by the Board 

 – Monitoring Group operating performance

 – Ensuring Group, regional and functional strategies and resources 

are effective and aligned

 – Managing the central functions
 – Overseeing the management and development of Group talent

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information96

Leadership and Purpose

Our Culture and Values

Shaping and Overseeing Culture
Our Board shapes and supports the Group’s culture and ethos. 
We launched the new BAT ethos in 2020 (set out in full on page 59), 
which was developed with significant employee input. Its aim is 
to guide our culture and behaviours across the Group, enabling an 
organisation that is future fit for sustainable growth. 

Monitoring Culture
Having considered the Group’s culture in a range of contexts during 
the year (including those illustrated below), our Board is satisfied 
that our culture is aligned with the Group’s purpose, strategy 
and ethos, and reflected consistently in our workplace policies 
and practices. 

We are  
Bold

We are  
Fast

We are  
Empowered

We are  
Diverse

We are  
Responsible

We believe our ethos empowers our people and fosters a vibrant, 
rewarding and responsible work place. Its focus on diversity and 
inclusion enables better understanding, connectivity and insights 
across our business. Our purpose, set out on page 19, also requires 
new and diverse perspectives, skills, and management styles, and a 
culture where these can thrive.

The strength of our culture and ethos has been demonstrated by 
the exceptional resilience of our people and their responsiveness 
to meeting the challenges presented by COVID-19. Our Board is 
committed to supporting Jack, Tadeu and our Management Board 
in continuing to embed the BAT ethos in every area of our business. 

Our Group Statement of Delegated Authorities (SoDA) aims to 
empower people at the right level of our organisation and promote 
high levels of accountability and ownership. Overseeing the 
implementation of Group strategy through the SoDA is one of the 
ways that the Board promotes good corporate governance, risk 
management and internal control in the Group. The SoDA supports 
our Board members in managing their responsibility for promoting 
the success of the Company, in line with their directors’ duties. 

Delivery with integrity
How we execute our strategy is as important as its successful 
delivery, and our Board is focused on ensuring that in every aspect 
of our business we deliver with integrity. 

In an organisation as diverse as ours, it is essential to the Group’s 
continued success that all our people act with consistently high 
standards of behaviour. We articulate this through our Group 
Standards of Business Conduct (SoBC), which we review and 
update regularly. Compliance with our SoBC, in letter and spirit, is 
mandatory for all our people worldwide. 

Our SoBC holds everyone responsible for compliance, and every 
line manager across our business must act as a role model for 
high standards of behaviour. The SoBC includes our Speak Up 
policy, reflecting the range of Speak Up channels for raising any 
concerns in confidence (anonymously if preferred) and without fear 
of reprisal. The SoBC also includes our Lobbying and Engagement 
policy, reinforcing the requirement for all our engagement activities 
with governments, regulators and other external stakeholders to be 
conducted with transparency, openness and integrity. 

Our Audit Committee is kept updated on SoBC allegations. 
The Committee reports to the Board to enable Board oversight of 
behaviour falling short of our standards and the corrective action 
taken, particularly where relevant to culture and values.

Read more about our commitment to delivery with integrity and our Group 
Standards of Business Conduct on pages 56 to 57

During 2020, Board oversight and monitoring of culture was 
supported by the Board’s annual review of the Group culture 
dashboard. This dashboard presents a series of insights measured 
over time across the organisation, including diversity at different 
levels, employee engagement, leadership stability, employee 
retention and turnover, business conduct, Speak Up, and health & 
safety.

Outside of the boardroom, the Directors typically participate in 
regular market and site visits, giving them direct experience of our 
organisational culture in context. In 2020, COVID-19 impacted the 
Directors’ travel programme. However, the market and site visits 
that took place early on in the year were supplemented by virtual 
forums later in 2020. Board engagement with the workforce across 
our Group is discussed further on page 98.

Board focus on culture in 2020

Non-Executive Director visit 
United States
In January 2020, Richard 
Burrows, Luc Jobin and 
Jerry Fowden met with 
representatives from our US 
business, visited marketing 
operations in Atlanta, Georgia 
and toured the RJ Reynolds 
Tobacco Company factory and 
R&D operations in Winston-
Salem, North Carolina.

Board strategy sessions 
Culture and talent
In-depth review of Group 
culture; culture dashboard 
insights; alignment of Group 
workplace policies and 
practices with Group purpose, 
strategy and ethos; and talent 
strategy for accelerating 
business transformation, 
including building diverse 
talent pipelines.

Board review  
Enterprise of the future
Assessing the accelerators 
required to drive the Group’s 
ambition and evolve a 
future fit, interconnected 
organisation, through delivery 
of transformation, unleashing 
innovation, organisational 
empowerment and shaping 
sustainability, enabled by 
digital capabilities.

Board oversight 
Staff safety, wellbeing 
and support 
Considering the impact of 
COVID-19 on staff across 
the Group and reviewing 
strategies for securing a 
safe environment for staff 
continuing to work on-site 
where necessary, effective 
connectivity for staff working 
remotely, and supporting 
staff wellbeing.

Board review  
Group workforce engagement 
Review of Group workforce 
engagement mechanisms, 
feedback received from 
engagement channels across 
the Group, actions taken 
in response to workforce 
feedback, and considering 
areas for future focus. 

 Read more on page 98.

Board Oversight 
Keeping connected during 
the pandemic
Oversight of an extensive 
range of dynamic internal 
communications and virtual 
engagement by Executive 
Directors and management 
with staff across the Group, 
to help staff feel connected 
and supported during the 
pandemic and to recognise 
their resilience.

BAT Annual Report and Form 20-F 202097

Board Engagement 
With Stakeholders

Our Directors value engagement with our shareholders and wider 
stakeholders to understand their views and inform the Board’s 
decision-making, strategy development and risk assessment. 

Shareholder and Investor Engagement
The Board is committed to open and transparent dialogue with 
shareholders to ensure their views are understood and considered. 
The Chairman and Executive Directors’ annual engagement 
programme is discussed below. The Senior Independent Director 
and other Non-Executive Directors are also available to meet with 
major shareholders on request. 

Annual investor relations programme
A global engagement programme is conducted annually with 
shareholders, potential investors and analysts. This is led by the 
Chairman and Executive Directors, supported by the Investor 
Relations team which was expanded in 2020. During the year, there 
was a significant increase in shareholder engagement, particularly 
by Executive Directors and management, with greater frequency of 
communications and an emphasis on ESG strategy. 

In view of COVID-19 restrictions, our engagement programme was 
adapted to leverage digital interaction, enabling more of investor 
contacts through a broader range of event formats (roadshows, 
fireside chats, presentations, video and audio webcast). In total, 
463 investor engagement activities were conducted in 2020 
entirely through digital formats.

The Executive Directors presented our Full and Half-Year 
results and pre-close statements, with investor Q&A calls. 
Presentations and transcripts are published on bat.com. In March 
2020, 645 internal and external participants attended our Capital 
Markets Day, successfully adapted to webcast format, including 
a record 250 investors and market analysts across the US, UK, 
Europe and South Africa. At our Capital Markets Day, Jack Bowles 
launched our corporate purpose to build A Better TomorrowTM and 
presented our new ESG targets. Management Board members 
presented on business transformation and the event concluded 
with live Q&A with the investment community. 

In 2020, market roadshows were held in the UK, US, South Africa 
and Europe for existing and prospective shareholders, covering 
the majority of our share capital. With COVID-19 focusing investor 
attention on sustainable dividends and ESG, management hosted 
roadshows for income funds and ESG investors. Topics discussed 
at market roadshows included our transformation progress, 
COVID-19 response, regulatory change, capital allocation 
priorities and ESG strategy. Two investor perception studies were 
commissioned in 2020, providing comprehensive feedback from 
107 investors on our engagement and ESG strategy. 

For debt investors, there is a microsite on bat.com with 
comprehensive bondholder information on credit ratings, debt 
facilities, outstanding bonds and maturity profiles. 

How the Board considers shareholder views
The Chairman and the Executive Directors regularly update the 
Board on their dialogue with shareholders. The Board receives 
regular updates from the Head of Investor Relations and our 
brokers on key issues raised by shareholders and on share price 
performance. Shareholder perspectives considered by the Board 
during 2020 included business transformation, New Categories 
strategy, performance, ESG targets, impact of COVID-19, 
deleveraging, capital allocation and regulatory developments. 
The Board discusses key issues raised and takes shareholder 
feedback into account in developing Group strategy.

Annual General Meeting
Our AGM is an opportunity for further shareholder engagement, for the 
Chairman to set out progress and for the Board to answer questions. 
Our 2020 AGM was held whilst the UK Government’s COVID-19 ‘Stay 
at Home’ measures were in force, which prohibited public gatherings 
of more than two people. Given those restrictions, our 2020 AGM was 
convened with a minimum quorum of two shareholders in accordance 
with the Company’s Articles of Association and other shareholders 
were not permitted to attend. Shareholders were given the opportunity 
to submit questions about the business of the AGM in advance of 
the meeting and responses to the queries received were published at 
www.bat.com/agm. Details of our 2021 AGM are set out on page 343.

For disclosures required by paragraph 7.2.6 of the Disclosure Guidance and 
Transparency Rules and the Companies Act 2006 see the Other Information section

Investor relations calendar 2020

February

March

April

May

June

July

August

September

October

November

December

FY 2019  
Preliminary  
Announcement

Roadshows

Conferences

Pre-AGM 
Statement 
& AGM

Pre-Close  
Trading  
Update

Half-Year  
Report

Pre-Close  
Trading  
Update 

Capital  
Markets  
Day

London,  
US & South 
Africa; Pre-
AGM & Exec  
remuneration

Income  
Fund; US; 
Europe

London 

US &  
South  
Africa 

Hedge  
Funds 

ESG

Global  
Consumer 

Canada  
Consumer 

Global  
Consumer 

Global  
Consumer 

Global  
Consumer;  
US & Europe

ESG &  
Global  
Consumer 

Extensive one-to-one engagement with shareholders throughout 2020

Update on 2020 AGM voting results
All resolutions were passed at the Company’s AGM held on 30 April 2020 with 
the requisite majority of votes. However, we acknowledge the minority vote 
against received in relation to the 2019 Directors’ Remuneration Report and the 
resolution to renew the Directors’ authority to allot shares. 

Directors’ Remuneration Report 
We have engaged with a number of shareholders that voted against this 
resolution to understand their position and perspectives on the management 
of executive pay and, in particular, within the evolving market context. 
The Remuneration Committee has discussed the feedback in detail and the 
matters raised by shareholders remain under active consideration in 2021. 

Renewal of Directors’ Authority to Allot Shares
Whist we recognise that some shareholders are unable to support an 
allotment authority at the level sought, this level of authority continues to be 
supported by the majority of our shareholders and is in line with prevailing 
UK market practice and the UK Investment Association’s share capital 
management guidelines. 

Although there is no present intention to exercise this authority, the Board 
continues to consider that this level of authority is appropriate to maintain 
flexibility for the Company. 

We will maintain dialogue with shareholders for which this authority continues 
to present concerns and will keep market practice in this area under review. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information98

Leadership and Purpose
Board Engagement With Stakeholders
Continued

 Wider Stakeholder Engagement 

 Our People 

A broad range of stakeholders are important to the Group at local, 
regional and functional levels. Key stakeholders essential to our 
ability to generate long-term, sustainable value are identified by 
applying an established stakeholder engagement framework. 
This takes into account Group strategic objectives, risks to the 
Group and emerging risks. 

Our key stakeholders are set out on pages 82 to 83, with an 
overview of their importance to our long-term sustainable success, 
what matters to them, and how we engage and respond. Our Board 
conducted a review of key stakeholders in 2020. This included 
how engagement is conducted across the Group, stakeholders’ 
perspectives, and how the Board is kept informed of those 
perspectives where engagement is not at Board level. During the 
year, the Board also considered the impact of COVID-19 across our 
key stakeholders.

Day-to-day engagement with our key stakeholders, and other 
local stakeholder groups, is conducted at the level and in a format 
best suited to the context. This may be locally, regionally or 
functionally, or by the Board or senior management, depending on 
the stakeholder. Our Group governance framework, including our 
Group Standards of Business Conduct and specific frameworks 
for stakeholder engagement, mandate openness, transparency 
and integrity, and define requirements for appropriate 
management oversight.

Following its review, our Board remains satisfied that there is 
effective and well-established engagement with the Group’s 
key stakeholders which enables the Board to understand their 
perspectives. The Board will continue to monitor the ongoing 
effectiveness of our Group’s stakeholder engagement.

Read more about our key business stakeholders and how we engage 
Pages 82 to 83 and 117 to 119

Where the Board does not engage directly with our stakeholders, 
it is kept updated so Directors maintain an effective understanding 
of what matters to them and can draw on these perspectives, 
including in Board decision-making and strategy development. 
Examples of how the Board engaged with wider stakeholders and 
maintained its understanding of their interests during the year 
follow below.

 Consumers

Our consumers are at the core of everything we do. Consumer-
led innovation and product science are central to achieving our 
purpose of building A Better TomorrowTM. We believe that our 
multi-category approach is the most effective way to appeal to the 
diverse preferences of adult consumers worldwide. 

The Board is regularly briefed by the Executive Directors and 
senior management on product performance across all portfolio 
categories and how product offerings continue to evolve to 
satisfy adult consumer preferences across our New Categories 
and traditional portfolios. In 2020, the Board was updated on how 
product roll-out plans and consumer activations were adapted to 
accelerate digital engagement and e-commerce platforms have 
been enhanced to respond to challenges presented by COVID-19 
and enable continued consumer engagement.

Through its strategy sessions in 2020, the Board reviewed 
how consumer insights, product preferences and the Group’s 
approach to scientific product stewardship support delivery of 
superior product pipelines and a step-change in New Categories 
performance. The Board also discussed opportunity spaces to 
recapture consumer moments and needs beyond nicotine.

Read more about our approach to engaging with consumers 
Pages 29 to 43 and 82

The Board keeps up-to-date on the views of our workforce through 
a combination of engagement methods, across multiple channels at 
different levels of our organisation. These include Board market and 
site visits, town halls, works councils, global webcasts, and our ‘Your 
Voice‘ global employee survey, discussed further on pages 62 to 63. 

Director market visits and other engagement forums in 2020*

5

Events with  
Directors

6

Events with  
Directors

5

Events with  
Directors

5

Events with  
Directors

11

Events with  
Directors

US

AmSSA

Centre

ENA

APME

* Total virtual or face-to-face events by location/central function  

in 2020 that one or more Directors attended.

Matters reserved for the Board include responsibility for 
understanding the views of our global workforce and review of 
the effectiveness of workforce engagement mechanisms, in 
accordance with the Code. 

The Board adopts a combination of workforce engagement 
mechanisms in line with the Code. Given the spread, scale and 
diversity of the Group’s workforce, the Board continues to consider 
it effective to use the established channels referred to above. 
These channels, combined with Group-wide reporting structures 
to capture workforce feedback, cover all Group company 
employees and individuals contracted on a fixed-term basis to 
undertake permanent roles worldwide. Focus and action areas 
reviewed by the Board are then cascaded to our workforce. 

Engagement across our organisation has been a top priority during 
COVID-19. The Board reviewed our workforce engagement channels 
across the Group and consolidated feedback from across those channels 
in 2020. The overarching themes from this feedback were business 
transformation, New Categories, and staying connected. The Board 
reviewed the actions taken by management in response, particularly on 
staff health and wellbeing and effective team connectivity. 

Our Directors also take the opportunity to engage directly with 
people across our organisation. In January 2020, Richard Burrows, 
Luc Jobin and Jerry Fowden met with representatives from our 
US business, visited marketing operations in Atlanta, Georgia 
and toured the RJ Reynolds Tobacco Company factory and R&D 
operations in Winston-Salem, North Carolina. 

During the year our Executive Directors led a series of virtual 
market visits and other forums to connect regularly with regional, 
local and functional teams, participated in our internal global 
news channel BATV, and presented global, functional and market 
webcasts including discussions on strategy, performance, culture 
and business outlook, with live Q&A.

Read more about workforce engagement across our Group 
Pages 62, 63, 82 and 122

UK Companies Act: Employee engagement
This section summarises the Directors’ approach to engaging with the 
Group’s workforce, including employees of UK Group companies, and how 
the Directors have regard to their interests. Further information is provided 
on pages 58 to 63 and 82 to 83. Information regarding the effect of that 
regard is provided on pages 100 to 101.

BAT Annual Report and Form 20-F 202099

 Suppliers 

Our relationships with suppliers and contracted farmers are 
managed day-to-day by the Group’s Operations function and 
at local market level. The Board periodically reviews the Group’s 
supply chain strategies, supplier footprint and progress of 
sustainable agriculture and farmer livelihoods programmes.

In 2020, the Board was regularly updated on the impact of 
COVID-19 on our operations and supply chain, mitigating actions 
taken to avoid resulting supply chain disruption, and initiatives 
to support suppliers in responding to the impact of COVID-19. 
These included earlier payment arrangements for suppliers facing 
cash flow issues. 

The Board reviewed key elements of the Group’s tobacco sourcing 
strategy, nicotine supply chain, and sourcing footprint. The Board 
was also updated on the Group’s approach to managing ESG 
across the tobacco supply chain, including environmental 
management, deforestation monitoring, and the Group’s THRIVE 
programme which responds to insights from engagement with our 
contracted farmers and third-party tobacco suppliers. 

The Board reviewed the annual Modern Slavery Statement, 
including actions taken to address the risk of human rights issues 
across our subsidiary operations and supply chains. The Board also 
gave approval to the Company’s first Conflict Minerals Report prior 
to filing with the US SEC, which details due diligence undertaken 
to determine the origin of minerals at risk of being sourced in 
conditions of conflict.

Read more about how we engage with our suppliers and farmers 
Pages 3,48, 53 to 55 and 83

 Customers 

Whilst retailer, wholesaler and distributor relationships are 
managed at local market and business unit levels, the Board is 
regularly briefed on the Group’s route to market strategies and 
developments in the global retail environment. 

In 2020, focus areas for Board updates included the impact of 
COVID-19 on retailers, wholesalers and distributors and how 
markets were adapting to maintain their engagement with 
customers, including through setting up field force virtual 
store visits, boosting e-commerce capabilities and innovative 
distribution models to enable stock pick-ups.

The Audit Committee also reviews the Group’s Youth Access 
Prevention activities and action plans annually.

Read more about how we engage with our customers 
Pages 3, 57 and 83

 Governments and Wider Society 

We believe tobacco harm reduction can only be solved by 
collaboration, and that only through collaborative effort can 
effective regulation be developed to enable real consumer choice 
whilst still serving tobacco-related public health objectives. 
The Board is briefed on scientific engagement with regulators, 
public health bodies, and scientific communities. In 2020, this 
included updates on engagement with regulators on a potential 
COVID-19 vaccine being developed by our US bio-tech subsidiary, 
Kentucky BioProcessing, discussed further on page 3. 

At every regular Board meeting, the Board reviews a report 
from our Legal & External Affairs Director covering regulatory 
engagement, anti-illicit trade initiatives, litigation and compliance. 
The Board is also briefed on evolving product regulation through 
strategy sessions and briefings from the Chief Executive.

The Board endorsed new Group environmental targets in 2020, 
including to accelerate achievement of existing 2030 targets to 
2025 and attain carbon neutrality by 2030. The Board also reviewed 
the Group’s progress against those targets during the year.

The Audit Committee reviews the Group’s ESG performance 
annually, including our investment in community and charitable 
initiatives under the Group’s Strategic Framework for Corporate 
Social Investment. It is also updated on engagement with tax 
authorities on material Group tax matters. The Non-Executive 
Directors regularly attend the Corporate Audit Committee and 
Regional Audit & CSR Committees, where societal and community 
perspectives at regional and local levels are discussed. The Audit 
Committee also reviews feedback from these Committees. 

The Chairman is a member of a number of forums enabling 
engagement with the UK Government on topics such as global 
trade, Brexit and cyber security. These include the Confederation 
of British Industry, the Multinational Chairman Group and the 
Whitehall & Industry Group. The Chairman also participates in the 
Global Leadership Foundation (GLF), a stakeholder network helping 
developing countries improve governance. 

Read more about our engagement with governments and wider society 
Pages 35, 44 to 57 and 83

UK Companies Act: Business relationships
This section summarises how the Directors have regard to the need 
to foster business relationships with customers, suppliers and other 
external stakeholders. Further information is provided on pages 82 to 83. 
Information regarding the effect of that regard is provided on pages 100 to 101.

Sustainability Stakeholder Panel
To enhance its understanding of what matters to our stakeholders, the 
Board maintains annual Non-Executive Director participation in meetings 
with our Sustainability Stakeholder Panel. 

The Panel is formed of key opinion leaders in the areas of tobacco harm 
reduction, environment, human rights and business ethics. It was 
established in 2016 to provide independent and objective feedback on our 
ESG agenda, priorities and our ESG Report.

In November 2020, Richard Burrows, Luc Jobin and Savio Kwan, with 
members of senior management, held a virtual conference with the 
Panel to review key business and strategic developments in relation to 
our corporate purpose and sustainability agenda, insights on evolving 
ESG issues that could impact our wider stakeholders, and approach to 
accelerating delivery of our ESG agenda.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information100

Leadership and Purpose

Board Activities  
in 2020

1

Step Change in 
New Categories 
Performance

Drive Value  
From Combustibles

Simplify the  
Business

Continued investment and development of  
New Categories to accelerate growth is a  
strategic focus of the Board’s agenda.

Driving value from combustibles is a core  
priority for the Board, to deliver today and  
build A Better TomorrowTM.

The Board understands our business is enabled 
by simplifying our structures, embracing digital 
transformation, and rigorous cost management.

Activities in 2020

Activities in 2020

Activities in 2020

 – reviewing implementation of the first 

phase of the Quantum transformation 
project, and the design and objectives 
of a further phase of the Quantum 
project to deliver operational efficiencies, 
route-to-market focus and supply chain 
productivity, enabling release of funds 
for reinvestment;

 – assessing the accelerators 

required to deliver the Group’s 2025 
ambition and evolve a future fit, 
interconnected organisation;

 – reviewing the Group’s digital strategy, 

including progress of the Group’s 
digital transformation agenda, risk 
management and cyber security; and

 – oversight of progress across the Group 

to transition certain Modern Oral 
product brands to Velo and certain 
vapour product brands to Vuse, as 
part of the Group’s focus on fewer, 
stronger and global brands across all 
product categories.

 – reviewing Group strategy to accelerate 

New Category growth and its 
implementation across the Group;

 – reviewing Group strategy to drive 
value from combustibles and its 
implementation across the Group;

 – reviewing Group combustible product 
performance, trading environment, 
competitor landscape and the impact 
of COVID-19 and national lock-downs on 
performance across the Group; 

 – reviewing combustible product 

portfolios, innovation pipeline and roll-out 
plans, including to respond to the impact 
of COVID-19;

 – reviewing the impact of COVID-19 on the 
Group’s combustible products supply 
chain, the Group’s factory operations 
and steps taken to deliver continuity of 
supply; and

 – reviewing the Group’s leaf strategy to 
source leaf and tobacco components 
to deliver sustainable value and 
superior products, and the Group’s 
tobacco sourcing footprint and key 
supplier partnerships.

 – reviewing New Categories product 

performance, trading environment and 
competitor landscape;

 – reviewing New Categories product 

portfolios, innovation pipeline and roll-out 
plans, including roll-out plan adaptation in 
response to COVID-19;

 – reviewing the impact of COVID-19 on the 
New Categories supply chain and steps 
taken to deliver continuity of supply;

 – reviewing key aspects of the Group’s 

nicotine supply chain, leaf strategy and 
sourcing footprint to support a step 
change in New Categories;

 – reviewing the Group’s approach to 
product stewardship and science 
underpinning development of New 
Categories products;

 – reviewing the New Categories product 
environment, with particular focus on 
evolving product regulation in the US; and

 – oversight of the structure, resources and 
key objectives for the Group’s corporate 
venture capital unit, ‘BTomorrow 
Ventures’, established to enhance value 
creation in New Categories through 
innovative and agile relationships with 
venture capital partners.

Examples of how the Board considered stakeholders, the environment, 
corporate reputation, and the long-term impact of decisions

A Better TomorrowTM
A Better Tomorrow
The Board reviewed and endorsed the evolution 
of the Group’s strategy, presented at pages 18 
The Board reviewed and endorsed the evolution 
to 19, with sustainability front and centre, and 
of the Group’s strategy, presented at page 
a clear corporate purpose to build A Better 
[*], with sustainability front and centre, and 
TomorrowTM for the Group’s stakeholders. 
a clear corporate purpose to build A Better 
The evolution of the Group’s strategy reflects 
Tomorrow for all our stakeholders. The evolution 
the Board’s understanding of the global impact 
of the Group’s strategy reflects the Board’s 
of our business, stakeholder perspectives, 
understanding of the global impact of our 
our evolving societal responsibilities, and the 
business, our evolving societal responsibilities, 
importance of high standards of integrity.
and the importance of high standards 
of integrity.

Key stakeholder 
perspectives taken 
Key stakeholders
into account

    Shareholders/
Bondholders
    Shareholders/
Bondholders
  Consumers
  Consumers
  Customers
  Customers
  Suppliers
  Suppliers
  Our people
  Our people
    Governments and 
    Governments and 
wider society
wider society

Digital strategy
Digital strategy
The Board endorsed the Group’s digital strategy, 
to accelerate digital capabilities across the 
The Board endorsed the Group’s digital strategy, 
organisation. The strategy focuses on efficient 
to accelerate digital capabilities across the 
ways of working, agile supply chains and 
organisation. The strategy focuses on efficient 
enhanced consumer and customer connections, 
ways of working, agile supply chains and 
including through innovation in product 
enhanced consumer and customer connections, 
activation and e-commerce, while maintaining 
including through innovation in product 
a stable, effective and secure technology 
activation and e-commerce, whilst maintaining 
environment and continuing to respond to the 
a stable, effective and secure technology 
impact of COVID-19.
environment and responding to the impact of 
COVID-19.

Key stakeholder 
perspectives taken 
Key stakeholders
into account

    Shareholders/
Bondholders
    Shareholders/
Bondholders
  Consumers
  Consumers
  Customers
  Customers
  Suppliers
  Suppliers
  Our people
  Our people
    Governments and 
    Governments and 
wider society
wider society

BAT Annual Report and Form 20-F 2020101

Financial and Risk

Environmental, Social 
and Governance

People

The Board pays close attention to Group 
performance and financial matters, internal control, 
and integrity of reporting and risk management.

The Board emphasises that our strategy, business, 
and product portfolio be sustainable for the long 
term and meet our evolving societal responsibilities.

The Board shapes and oversees the Group’s culture 
and ethos. Setting the ‘tone from the top’ is an 
important part of the Board’s role.

Activities in 2020

Activities in 2020

Activities in 2020

 – approval of Group budget and oversight 

of resource allocation activities, to 
support strategy execution;

 – reviewing Group financial performance 

 – reviewing the evolution of Group strategy, 
placing ESG front and centre of Group 
activities, approving new ESG targets and 
reviewing performance;

against key performance metrics, current 
outlook and COVID-19 impact throughout 
the year, key challenges and opportunities 
for growth in each region;

 – assessing the impact of COVID-19 on 
Group operations, Group business 
continuity structures and plans to 
manage the Group’s response;

 – approving the appointment of Luc Jobin 
as Chairman Designate and then to 
succeed Richard Burrows as Chairman of 
the Board, the appointment of two new 
Non-Executive Directors, and changes 
to Management Board composition, 
on the recommendation of the 
Nominations Committee;

 – reviewing Group half-year results, trading 
updates, year-end results and the Annual 
Report and Form 20-F;

 – reviewing Group stakeholders, 

engagement methods, stakeholders’ 
perspectives, and the Group’s response;

 – determining Group viability for reporting 
purposes taking into account current 
position and principal risks;

 – reviewing compliance with Group 

financing principles, including liquidity, 
capital allocation and adjusted net debt/
EBITDA;

 – reviewing the Group’s revolving credit 
facilities, planned refinancings and the 
Group’s debt issuance programmes;

 – reviewing Group cash flow performance 

and opportunities to optimise the balance 
sheet to enable ongoing investment while 
reducing the carrying value of debt;

 – reviewing the Group Risk Register, Group 
risk appetite in the context of its strategic 
objectives, emerging risks to the Group, 
and Group insurance coverage;

 – reviewing the impact of foreign exchange 
on financial performance and measures 
taken to mitigate foreign exchange risks;

 – reviewing share price performance and 
investor and broker perspectives; and

 – reviewing financial performance of the 
associates of the Group periodically.

 – reviewing Group regulatory engagement 

activities and evolving global 
product regulation;

 – reviewing health and safety performance 
for the preceding year, targets for the 
coming year and action plans;

 – approving the annual Modern Slavery 

Act statement and the Company’s first 
conflict minerals report;

 – reviewing updates on compliance 
matters, including investigations, 
allegations of misconduct, reports 
from Speak Up channels, and progress 
of the Group’s ‘Delivery with Integrity’ 
programme; and

 – reviewing the status of litigation 

proceedings involving Group companies, 
including updates on the Canadian 
Companies’ Creditors Arrangement 
Act (CCAA) process in relation to Group 
subsidiary Imperial Tobacco Canada, Fox 
River and Kalamazoo River proceedings, 
and claims brought by Reynolds 
American dissenting shareholders 
following acquisition of the remaining 
shares in Reynolds American.

 – monitoring corporate culture and its 
alignment with the Group’s purpose, 
ethos and strategy;

 – reviewing the Group’s talent strategy, 
diversity and inclusion agenda, and 
progress against their objectives;

 – considering the impact of COVID-19 on 
the Group’s workforce and reviewing 
strategies for securing safe on-site 
environments, effective connectivity 
for remote working, and for supporting 
staff wellbeing;

 – considering feedback from the Group’s 
workforce engagement mechanisms;

 – reviewing Speak Up mechanisms and the 

reports arising from them;

 – determining the independence of 
Non-Executive Directors prior to 
proposing them for re-appointment (or 
appointment for the first time) at the 
Company’s AGM;

 – approving revisions to Non-Executive 

Director fees;

 – reviewing the funding positions relating 

to the Group’s retirement benefit 
schemes; and

 – reviewing the outcomes of the evaluation 
of the effectiveness of the Board and its 
Committees in 2020.

Budget and resource allocation
The Board approved the 2021 budget, 
weighing the balance between long-term 
corporate and consumer benefits of New 
Categories investment and continued portfolio 
development with our commitment to 
significant deleveraging. The budget design 
enables evolution of our growth model through 
development of our portfolios in tobacco, 
nicotine and beyond to meet evolving consumer 
preferences and encompasses our commitment 
to robust product stewardship, research and 
collaborative innovation to meet those needs.

Key stakeholder 
perspectives taken 
into account

    Shareholders/
Bondholders

  Consumers

  Customers

  Suppliers

  Our people

    Governments and 
wider society

New ESG targets
The Board approved new ESG targets to: have 
50 million consumers of non-combustible 
products by 2030; achieve carbon neutrality 
by 2030; and to bring forward existing 2030 
environmental targets to 2025, together 
reflecting the Board’s commitment to reducing 
the health and environmental impacts of our 
business. These targets take into account the 
emphasis placed by our external stakeholders 
on the importance of addressing the health 
impacts of smoking, responding to climate 
change, and maintaining high standards of 
environmental management.

Key stakeholder 
perspectives taken 
into account

    Shareholders/
Bondholders

  Consumers

  Customers

  Suppliers

  Our people

    Governments and 
wider society

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information102

Governance

Division of Responsibilities

This section sets out the roles, and effective division of responsibilities, between 
the Chairman, Executive Directors and Non-Executive Directors, and outlines the 
support the Directors receive to assist them in meeting their responsibilities under 
the UK Corporate Governance Code and discharging their directors’ duties, both 
individually and collectively.

The responsibilities of the Chairman, 
Executive Directors and Senior 
Independent Director are available at 
www.bat.com

Chairman
 – Leadership of the Board

 – Ensures Board effectiveness 

 – Facilitates Directors’ contributions

 – Sets the Board agenda 

 – Interfaces with shareholders

 – Ensures effective 

shareholder engagement

 – Representational duties on behalf 

of the Company

Non-Executive Directors
 – Oversee Group strategy and 

resource allocation

 – Scrutinise and hold to account 
performance against objectives

 – Monitor Group performance 

 – Oversee systems of control and 

risk management

Senior Independent Director (SID)
 – Leads review of the 

Chairman’s performance 

 – Presides at Board meetings in 

the Chairman’s absence 

 – Chairs the Nominations Committee 

when Chairman succession considered

 – Sounding board for the Chairman 

 – Review management proposals and 

 – Intermediary for other Directors 

provide strategic guidance 

 – Bring external perspective and 

effective challenge to management

 – Available to meet with shareholders

Chief Executive
 – Overall responsibility for 
Group performance 

 – Leadership of the Group 

 – Enables planning and execution of 
Group objectives and strategies 

 – Stewardship of Group assets

 – Drives the cultural tone of 

the organisation

Finance and  
Transformation Director
 – Leadership of the Group in respect 

of financial matters

 – Enables planning and execution of Group 

financial objectives and strategies

 – Leadership of the design and delivery 
of the Group’s QUEST transformation 
programme to accelerate delivery of 
Group strategy

Non-Executive Director meetings
 – The Non-Executive Directors, led by the Chairman, meet prior to or following Board meetings on a regular basis. 

Additional meetings led by the Chairman are scheduled in the Board calendar without the Executive Directors present.

 – The Executive and the Non-Executive Directors also meet annually, led by the Senior Independent Director and without 

the Chairman present, to discuss the Chairman’s performance.

Directors information and advice
 – Directors receive papers for review in good time ahead of each Board and Committee meeting.

 – Papers and presentations to the Board and its Committees include discussion of specific stakeholder considerations 

as applicable. 

 – The Company Secretary ensures effective information flow within and between the Board and its Committees, and 

between the Non-Executive Directors and senior management.

 – The Company Secretary, in conjunction with external advisers where appropriate, advises the Board on all 

governance matters.

 – All Directors have access to the advice and services of the Company Secretary. The appointment and replacement of the 

Company Secretary is a matter for the Board.

 – A procedure is in place for all Directors to take independent professional advice at the Company’s expense if required.
 – Each of the three principal Committees of the Board may obtain independent legal or other professional advice, at the 

Company’s expense, and secure attendance at meetings of outsiders if needed.

BAT Annual Report and Form 20-F 2020103

Board Efficacy
The Board adapted well to the disruption caused by the pandemic, 
transitioning to virtual board meetings in March 2020. The Board 
evaluation for 2020 noted that this format worked well and 
that Board meetings are considered to be chaired effectively. 
The support of the Company Secretariat in enabling the Board to 
function effectively was also noted in the Board evaluation.

The Chairman facilitates constructive board relations, supporting 
the effective contribution from Non-Executive Directors and a 
culture of openness and debate. The Chairman seeks a consensus 
at board meetings but, if necessary, decisions are taken by majority 
decision. If any Director has concerns on any issues that cannot be 
resolved, such concerns are noted in the Board minutes. No such 
concerns arose in 2020.

Independence
The Board considers all Non-Executive Directors to be 
independent, as they are free from any business or other 
relationships that could interfere materially with, or appear to 
affect, their judgement.

In respect of Luc Jobin and Holly Keller Koeppel, who were originally 
appointed to the Board in 2017 following the acquisition of Reynolds 
American Inc. (Reynolds American) and pursuant to the Agreement 
and Plan of Merger with Reynolds American, the Board has 
determined each of them to be independent Directors, having 
taken into account their respective periods of service on the board 
of Reynolds American as independent, non-executive directors.

The Board has also considered the independence requirements 
outlined in the NYSE’s listing standards and has determined 
that these are met by the Chairman and all the Non-
Executive Directors. 

The Board considers that it includes an appropriate combination of 
Executive and Non-Executive Directors.

Commitment
Before appointing prospective Directors, the Board takes 
into account their other commitments and significant time 
commitments are disclosed prior to appointment. The letters of 
appointment for the Chairman and Non-Executive Directors set out 
their expected time commitment to the Company. 

Any additional external appointments following appointment 
to the Board require prior approval by the Board in accordance 
with the UK Corporate Governance Code. The Board assesses 
the significance of any additional external appointment notified 
by a Director, supported by the Company Secretary.

During 2020, the Board was not notified of any new significant 
external appointments for consideration and approval.

Board Induction For New Non-Executive Directors
Darrell Thomas was appointed to the Board on 7 December  
2020 and will complete his Non-Executive Director induction 
early in 2021. 

Darrell’s induction programme comprises a  
comprehensive series of briefings with Board  
members, senior management, the Company’s  
external auditors and external advisers,  
including specific focus on accounting  
and reporting matters. 

Darrell’s induction programme  
will be reported in the Annual Report  
and Form 20-F for 2021.

Conflicts of Interests
The Board has formal procedures for managing conflicts of 
interest. Directors are required to give advance notice of any 
conflict issues to the Company Secretary. These are considered 
either at the next Board meeting or, if the timing requires it, at a 
meeting of the Board’s Conflicts Committee. 

Each year, the Board also considers afresh all previously authorised 
situational conflicts. Directors are excluded from the quorum and 
vote in respect of any matters in which they have an interest.

Professional Development
Non-Executive Directors receive a full programme of briefings annually 
across all areas of the Company’s business from the Executive 
Directors, members of the Management Board, the Company 
Secretary, other senior executives and outside advisors. 

Non-Executive Directors regularly attend meetings of the Group’s 
Regional Audit and Corporate and Social Responsibility Committees 
and Corporate Audit Committee to gain a better understanding of 
the Group’s regions and central functions and the risks faced by the 
business at market, regional and functional levels. Non-Executive 
Directors also meet with our Sustainability Stakeholder Panel by 
rotation to keep up to date with wider stakeholder perspectives.

As part of the Board’s review of workforce engagement in 2020, it 
received a recap on its obligations under the UK Corporate Governance 
Code to monitor the effectiveness of engagement channels. The Board 
also revisited directors’ duties under Section 172 of the UK Companies 
Act 2006 through its review of key stakeholder engagement in 2020. 

During the year, the Audit Committee was updated on stakeholder 
expectations for climate change reporting, proposals to reform the UK 
audit market and the UK Financial Reporting Council, and revisions to UK 
auditing standards and their impact. 

The Chairman meets with each Non-Executive Director individually 
towards the end of each year, to discuss their individual training and 
development plans.

Board Induction
All Directors receive a thorough and personalised induction on 
joining the Board. 

Karen Guerra completed her Non-Executive Director induction 
programme in Q4 2020 following her appointment to the Board 
on 14 September 2020. 

Due to COVID-19 restrictions, Karen’s induction was conducted 
through virtual meetings, and included sessions with the Chairman, 
Senior Independent Director and the Executive Directors and 
a comprehensive series of briefings with Management Board 
members and other senior management covering the Group’s 
strategy, business regions, product portfolios, ESG agenda, 
shareholder and wider stakeholder engagement programmes 
and stakeholder perspectives, evolving regulation, corporate 
governance, directors’ duties and treasury, risk, and legal matters. 
Karen also had one-to-one sessions with the Company’s external 
audit partner and, in view of her appointment to the Remuneration 
Committee, with our UK and US remuneration consultants 
on the executive and wider remuneration landscape and 
corporate governance. 

When COVID-19 restrictions permit, Karen’s induction will 
be extended to include a visit to our Global R&D Centre in 
Southampton to meet with scientists and product developers, 
and attend New Categories ‘look and feel’ exploration sessions.

Luc Jobin is currently participating in a broad, personalised 
induction to the role of Chairman and his induction programme 
will be reported in the Annual Report and Form 20-F for 2021.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information104

Composition, succession, evaluation

Board Effectiveness

Review Process
The performance and effectiveness of the Board, its Committees, 
the Executive and Non-Executive Directors and the Chairman were 
evaluated internally in 2020, facilitated by the Company Secretary. 
An external evaluation of the Board, its Committees and the 
Directors was conducted in 2019, facilitated by Independent 
Audit Limited.

The Chairman is responsible for the overall evaluation process 
and each Committee Chair is responsible for the evaluation 
of the performance and effectiveness of their Committee. 
The evaluations were conducted through a series of detailed 
questionnaires and all participants were requested to provide 
commentary to support their assessments. 

All Directors (except for Karen Guerra, who had just joined the 
Board, and Darrell Thomas, who joined the Board after the 
evaluation) participated in the evaluation process, assessing the 
Board, the Committees of which they were a member or regularly 
attended in 2020, and each of the Directors individually. 

In addition, several members of the Management Board and other 
senior management participated in elements of the evaluation. 

Anonymised reports specifying the findings of the evaluations 
were prepared by the Company Secretary for the Board and 
each Committee. The Board and Committees then reviewed and 
discussed their respective reports and identified action areas for 
2021 taking into account the evaluation findings. 

The Chairman received reports from the Company Secretary 
on the performance and effectiveness of all Executive and Non-
Executive Directors (other than himself) in 2020 and he provided 
individual feedback to each Director. 

The Senior Independent Director received a report from the 
Company Secretary on the Chairman’s performance and 
effectiveness, and led a discussion reviewing the Chairman’s 
effectiveness with the other Directors (without the Chairman 
present). The Senior Independent Director then provided 
feedback to the Chairman. 

2020 Evaluation: Outcomes and Actions
The Board considers that it, its Committees and its Directors, continue to 
function effectively and that the working relationships between the Board 
and its Committees continue to be sound. 

Leadership and culture
The Board recognised the outstanding effort of the Executive 
Directors throughout the challenges presented by COVID-19. 
Directors appreciated the regularity of frontline feedback to 
the Board as the pandemic unfolded. The Executive Directors 
are recognised as being open and participative with both the 
investment community and the Board, and are acknowledged 
to have fostered a cultural shift to a more dynamic tone of 
communication across the organisation. 

The range of grassroots feedback from employee engagement 
provided to the Board is considered to have facilitated its 
oversight of organisational culture, in response to the action 
identified in the 2019 evaluation.

Action for 2021
 – Board review of Nominations Committee analysis of strategic 

profile and capabilities required of future Non-Executive 
Directors in the context of Group strategy.

Strategy
The Board regarded the communication of the evolved Group 
strategy to be well articulated by the Executive Directors. 
The Executive Directors’ energy in driving the Group’s purpose and 
ethos throughout the organisation was considered by the Board 
to be unifying and to set the stage for execution. 

The 2020 Board strategy sessions were well received and seen 
as a key forum for Non-Executive Directors to contribute to the 
development of Group strategy. 

In response to actions identified in the 2019 evaluation, the Board 
looked at industry trends as part of its review of the Group’s digital 
strategy. The Remuneration Committee also continued its review 
of the reward strategy to support its ongoing effectiveness, 
including management pay comparator group benchmarking. 

Action for 2021
 – Additional time to be reserved on the Board agenda for deep 
dives on strategic objectives and review of major initiatives. 

Risk management
The Board’s monitoring of key risks and oversight of compliance is 
considered to be effective. In response to actions identified in the 
2019 evaluation, the Board reviewed Group business continuity 
planning and management structures in the context of monitoring 
the Group’s response to COVID-19. The Audit Committee also 
conducted detailed reviews of technology and risk topics.

Action for 2021
 – Further enhance the Board’s understanding of strategic 

opportunities and risks presented by evolving technologies.

Dynamics and information
Board and Committee meetings are considered to be chaired 
effectively, with Company Secretariat support well regarded. 
In response to actions identified in last year’s evaluation, and 
to enable effective virtual Board meetings in a COVID-19 
context, a greater emphasis was placed on focused pre-
read and presentation materials. The fully virtual meeting 
format is viewed to have worked well for the Board given the 
operational constraints. 

Action for 2021
 – Further emphasis in the Board agenda on market analysis, 

competititor performance, and emerging issues. 

Composition and succession
Overall diversity, skills, and experience of Board composition was 
viewed to have progressed well in 2020, despite disruption caused 
by COVID-19, with potential for Board expertise to be augmented 
further in strategic capabilities such as digital. 

The Chairman succession process was considered to 
have been full and inclusive, involving all Board members. 
Nominations Committee oversight of executive talent 
management is well regarded and considered effective. 

Action for 2021
 – Strategic analysis of the profile, skills and experience required 
of Non-Executive Directors for future Board succession planning 
to be conducted by the Nominations Committee.

BAT Annual Report and Form 20-F 2020Composition, Succession, Evaluation

Nominations Committee

105

Role
As set out in the Terms of Reference, the Nominations 
Committee is responsible for:
 – reviewing the structure, size and composition of the Board and 
Management Board on a regular basis to ensure both have an 
appropriate balance of skills, expertise, knowledge and, in relation 
to the Board, independence;

 – reviewing the succession plans for appointments to the 

Board, the Management Board and Company Secretary to 
maintain an appropriate balance of skills and experience and 
to ensure progressive refreshing of both the Board and the 
Management Board;

 – making recommendations to the Board on suitable candidates 
for appointments to the Board, the Management Board and 
Company Secretary, ensuring that the procedure for those 
appointments is rigorous, transparent, objective and merit-based 
and has regard for diversity;

 – assessing the time needed to fulfil the roles of Chairman, Senior 
Independent Director and Non-Executive Director, and ensuring 
Non-Executive Directors have sufficient time to fulfil their duties;

 – overseeing the development of a pipeline of diverse, high-

performing potential Executive Directors, Management Board 
members and other senior managers; and 

 – implementing the Board Diversity Policy and monitoring 

progress towards the achievement of its objectives, summarised 
on page 109. 

Key Activities in 2020
 – Identifying a successor to the Chairman and recommending to 
the Board the appointment of Luc Jobin as Chairman Designate 
from 1 March 2021, and to succeed Richard Burrows as Chairman 
from the conclusion of the 2021 AGM. This process was led by 
the Senior Independent Director and his report on this process is 
set out on page 106. 

 – Making recommendations to the Board in respect of Non-
Executive Director and Board Committee appointments, 
including appointment of Karen Guerra as a Non-Executive 
Director and to the Remuneration and Nominations Committees 
and Darrell Thomas as a Non-Executive Director and to the Audit 
and Nominations Committees, discussed further on page 107.

 – Making recommendations to the Board to appoint a new 

President and CEO of Reynolds American Inc. and a new Regional 
Director, Asia-Pacific and Middle East to the Management 
Board, with effect from 1 September 2020 as set out at page 95.

 – Overseeing the Group’s diversity & inclusion agenda, how 

this underpins the Group’s strategic priorities for talent and 
culture, and progress across the Group in driving ownership and 
accountability for diversity and inclusion, building diverse talent 
pipelines and creating enablers across the organisation.

 – Making recommendations to the Board in relation to Directors’ 
annual appointment and re-election at the AGM, discussed 
further on page 107.

 – Reviewing the Executive Directors’ and Management Board 

members’ annual performance assessments and assessing the 
progress of development plans for candidates for Management 
Board roles.

 – Reviewing the Group’s talent and culture strategic priorities, 
their alignment to Group strategy, and progress in the core 
focus areas of attracting the best talent, investing in leaders, 
leadership for change and empowering the organisation.

 – Reviewing the Committee’s effectiveness in 2020, following the 
Committee evaluation process, discussed further on page 104.

Richard Burrows
Chairman of 
the Nominations 
Committee

Nominations Committee current members
Richard Burrows (Chairman)
Sue Farr 
Jerry Fowden
Karen Guerra
Dr Marion Helmes

Luc Jobin
Holly Keller Koeppel
Savio Kwan
Dimitri Panayotopoulos
Darrell Thomas

Attendance at meetings in 20201(a), 2(a)

Name

Member since

Scheduled

Ad hoc

Attended/Eligible to attend

Richard Burrows
Sue Farr
Jerry Fowden
Karen Guerra2(b)
Dr Marion Helmes
Luc Jobin1(b)
Holly Keller Koeppel
Savio Kwan
Dimitri Panayotopoulos
Darrell Thomas2(c)
Kieran Poynter2(d)

2009
2015
2019
2020
2016
2017
2017
2014
2015
2020
2010

2/2
2/2
2/2
0/0
2/2
2/2
2/2
2/2
2/2
0/0
1/1

3/3
3/3
3/3
3/3
3/3
2/2
3/3
3/3
3/3
0/0
0/0

Notes:
1.  Number of meetings in 2020: (a) the Committee held five meetings, three of which were ad 
hoc; and (b) Luc Jobin was recused from the ad hoc meeting in October and part of the ad 
hoc meeting in September which discussed succession planning for the role of Chairman.

2. Membership: (a) all members of the Committee are independent Non-Executive Directors 
in accordance with UK Corporate Governance Code 2018 Provisions 10 and 17, applicable  
US federal securities laws and NYSE listing standards; (b) Karen Guerra became a member 
of the Committee on 14 September 2020 on her appointment as a Non-Executive Director; 
(c) Darrell Thomas became a member of the Committee on 7 December 2020 on his 
appointment as a Non-Executive Director. There were no scheduled or ad hoc Committee 
meetings following his appointment during the remainder of 2020; and (d) Kieran Poynter 
ceased to be member of the Committee on his retirement from the Board with effect from 
30 April 2020.

3. Other attendees: the Chief Executive, the Director, Talent, Culture & Inclusion, and Group 

Head of Talent & Organisation Effectiveness regularly attend meetings by invitation but are 
not members. 

Nominations Committee terms of reference
The Committee’s terms of reference align with the requirements 
of the Code. No changes were made to the Committee’s terms  
of reference in 2020.

For the Committee’s terms of reference 
see bat.com/governance

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information106

Composition, Succession, Evaluation

Chairman Succession

Dimitri  
Panayotopoulos
Senior Independent  
Director

Chairman Succession Report
In February 2020, the Company announced its intention for Richard 
Burrows to retire from the Board at or prior to the Company’s 2021 
AGM, and that Richard would continue leading the Board until then. 

The selection process for Richard’s successor was initially led by 
Kieran Poynter, our Senior Independent Director until his retirement 
from the Board on 30 April 2020. I first worked alongside Kieran, 
to ensure an effective transition, and then took over leadership 
of the process in view of my succeeding Kieran as Senior 
Independent Director. 

Throughout this process, our Nominations Committee, comprising 
all of the Non-Executive Directors, has been supported by our 
Talent, Culture & Inclusion Director and by the Company Secretary. 
In addition, the Committee has sought input from our Chief 
Executive and Finance Director where appropriate. 

Spencer Stuart1 and Korn Ferry2 were engaged as independent 
search consultancies to support the process. Both firms are 
well-established, specialist executive search consultants with 
experience in chair recruitment. Engaging two independent 
consultancies assisted the Nominations Committee in conducting 
a fully international selection process, taking in a wide range of 
candidates, and informed by a breadth of market perspectives.

At the start of the selection process, a set of objective criteria were 
defined for the role, including the experience, competencies and 
personal attributes required to fulfil the role of chair and to lead 
the Board as the Group accelerates its transformation towards 
delivering A Better TomorrowTM. 

The role criteria demanded a range of key experience and skills, 
including CEO and transformation leadership experience, North 
American market and consumer sector experience, and a strong 
understanding of the challenges, complexities and governance of 
highly regulated industries. 

The role criteria also emphasised the importance of attributes such 
as an inclusive and collaborative leadership style, strong strategic 
and commercial acumen, and ability to constructively challenge. 
The role criteria were re-assessed and validated during the process 
in view of evolution of the Group’s strategy, as presented in the 
Company’s Annual Report and Form 20-F for 2019. 

During the selection process, the Nominations Committee 
reviewed a long list of candidates and individual briefing reports 
against the role criteria, before defining an initial shortlist of 
candidates. The shortlist was further reviewed and updated in the 
course of the process to take account of new candidate availability. 

All Nominations Committee members participated in a series of 
meetings with external and internal shortlisted candidates, giving 
thorough consideration to their skills, experience and diversity of 
attributes. In addition, the Executive Directors met with external 
and internal shortlisted candidates and provided their input to 
the Committee. The Nominations Committee benchmarked the 
skills, experience and attributes of Luc Jobin against a strong list 
of external and internal candidates identified and assessed during 
the process, and against the role criteria. Luc was recused from the 
process from the time at which he was identified as a candidate.

In October 2020, I chaired a meeting of the Committee (with Luc 
recused) at which we decided to recommend Luc’s appointment 
as Chairman Designate, and then as Chairman, to the Board. 
The Board unanimously concluded that Luc’s experience of 
enterprise transformation, extensive North American knowledge 
and cross-industry credentials made him the right candidate to 
succeed Richard as Chairman of the Board. 

The Board determined Luc to be independent on his appointment 
to the Board in 2017 following the acquisition of Reynolds American, 
and that he continues to be independent in accordance with 
the UK Corporate Governance Code. In determining Luc to be 
independent, the Board has taken into account his prior period 
of service as an independent non-executive director of Reynolds 
American. In making this appointment, the Board also took into 
account Luc’s external appointments and other professional 
commitments. The Board assessed Luc to be fully able to commit 
to the role of Chairman, which includes spending time as necessary 
in London and representing the Board internationally. 

The Board unanimously considers Luc to be ideally placed to lead 
the Board. He is known for his judgement, integrity and inclusive 
style and has provided consistent support, insight and constructive 
challenge during the development of the Group’s evolved strategy 
over the past three years.

The Board recognises and is grateful for the valuable contribution 
Richard has made to the Company during his distinguished tenure 
and we look forward to welcoming Luc as our new Chairman 
following our 2021 AGM.

Dimitri Panayotopoulos
Senior Independent Director

Notes:
1.  Spencer Stuart & Associates Limited is an independent executive search consultancy compliant with the Standard and Enhanced Code of Conduct for 

Executive Search Firms. Spencer Stuart has no connections with the Company or its Directors other than in respect of provision of executive search services. 

2. Korn Ferry (UK) Limited is an independent executive search consultancy compliant with the Standard and Enhanced Code of Conduct for Executive Search 

Firms. Korn Ferry has no connections with the Company or its Directors, other than in respect of the provision of executive search and other human resources 
advisory and consulting services.

BAT Annual Report and Form 20-F 2020Nominations Committee
Continued

Board succession planning
The Board considers the length of service of the members of the Board 
as a whole and the need for it to refresh its membership progressively 
over time. The Nominations Committee is responsible for regularly 
reviewing the composition of the Board and Management Board to 
ensure both boards have an appropriate balance of skills, expertise 
and knowledge. 

The Nominations Committee is also responsible for identifying 
candidates for Board positions and ensuring that all appointments are 
made on merit, against objective criteria, and with due regard for our 
Board Diversity Policy discussed on page 109. This process includes a 
full evaluation of candidates’ attributes and how these would augment 
the Board’s mix of skills, expertise and knowledge, and involves 
interviews with a range of candidates.

The Nominations Committee applied these principles in identifying 
and recommending Luc Jobin for appointment as Chairman and 
Karen Guerra and Darrell Thomas for appointment as Non-Executive 
Directors. External executive search consultancies are generally used to 
support chair and non-executive director appointments, in accordance 
with the UK Corporate Governance Code. In 2020, this was the case for 
the selection processes leading to the appointment of Luc as Chairman 
Designate, then as Chairman, and to the appointment of Karen as a 
Non-Executive Director.

The Committee’s approach to succession planning for the Executive 
Directors and other members of senior management is set out below.

Non-Executive Director appointments
The Committee led the selection process resulting to the appointment 
of Karen Guerra to the Board as a Non-Executive Director on 
14 September 2020. 

This process involved interviews with a range of external candidates 
involving all the Nominations Committee members, with thorough 
consideration given to their skills, expertise, diversity of attributes and 
their fit with the role criteria which included a specific requirement for 
a proven track record in consumer goods industries to complement 
the Board’s existing expertise. This selection process was supported 
by Spencer Stuart1, an independent executive search consultancy 
compliant with the Standard and Enhanced Code of Conduct for 
Executive Search Firms.

Karen brings a range of valuable international experience to the Board, 
particularly in marketing and consumer goods, and previously held a 
variety of executive roles including President and Director General of 
Colgate Palmolive France and Chairman and Managing Director of 
Colgate Palmolive UK. Her biography is set out on page 92.

The Committee also led the selection process resulting in the 
appointment of Darrell Thomas to the Board as a Non-Executive 
Director on 7 December 2020. As part of the selection process, 
interviews were undertaken involving all Nominations Committee 
members. Thorough consideration was given to a range of external 
candidates, their skills, expertise, diversity of attributes and their fit 
with the role criteria, which included specific requirements for strong 
financial and regulatory expertise.

Darrell brings extensive US business experience, along with financial 
and regulatory affairs expertise, and is currently Vice President and 
Treasurer for Harley-Davidson, Inc. His biography is set out on page 93.

Board retirements
Kieran Poynter retired from the Board with effect from the conclusion of 
the Company’s 2020 AGM. Richard Burrows will step down as Chairman 
and will retire from the Board with effect from the conclusion of the 
Company’s 2021 AGM, having served as a Director for just over 11 years. 

Note:
1.   Spencer Stuart & Associates Limited has no connections with the Company or its Directors 

other than in respect of provision of executive search services.

107

While the Code generally limits the tenure of the Chairman to nine years 
from first appointment, as noted in the Company’s Annual Report and 
Form 20-F for 2019, the Board considered that Mr Burrows continuing 
as Chairman for a limited time to facilitate effective succession planning 
to be in the best interests of shareholders.

Terms of appointment to the Board 
Details of the Directors’ terms of appointment to the Board and 
the Company’s policy on payments for loss of office are contained 
in the Directors’ Remuneration Policy, which is set out in full in the 
Remuneration Report 2018, contained in the Company’s Annual 
Report and Form 20-F for 2018 available at bat.com 

The Executive Directors have rolling one-year contracts. Non-
Executive Directors do not have service contracts with the 
Company but instead have letters of appointment for one year,  
with an expected time commitment of 25 to 30 days per year. 

Annual General Meeting 2021
With the exception of Richard Burrows, the Company will be 
submitting all eligible Directors for re-election and, in the case 
of Karen Guerra and Darrell Thomas, election for the first time. 

Prior to making recommendations to the Board in respect of 
Directors’ submissions for election or re-election (as applicable), 
the Committee carried out an assessment of each Director, 
including their performance, contribution to the long-term 
sustainable success of the Company and, in respect of each 
of the Non-Executive Directors, their continued independence.

The Chairman’s letter accompanying the 2021 AGM Notice 
confirms that all Non-Executive Directors being proposed for 
election or re-election (as applicable) are effective and that they 
continue to demonstrate commitment to their roles.

The format for the 2021 AGM will be contingent on applicable UK 
Government health and safety restrictions in place at that time.

Executive succession planning
As part of the Nominations Committee’s responsibility to oversee 
the development of a pipeline of diverse, high-performing senior 
management, it reviews succession plans and talent pools at short 
and longer-term time horizons for the Executive Directors, other 
Management Board members, and certain other members of senior 
management. In 2020, these succession planning activities reinforced 
the importance of enhancing strategic capabilities and diversity in the 
talent pipeline. 

The Board regularly reviews Group talent development more broadly, 
including progress on our talent and culture strategic priorities to:

 – attract the best talent, including development of a strong 

employer brand and engagement with strategic talent pools;
 – invest in leaders and enable leadership for change, guided 
by the BAT capabilities and skills framework. This emphasises 
development of digital and other strategic capabilities and 
is complemented by the Group’s global talent exchange 
programme; and

 – empower the organisation, by continuing to embed the BAT 
ethos across the Group, maintaining clear accountabilities and 
reducing organisational layers, supported by toolkits and training.

Our talent and culture strategic priorities are underpinned by our Group 
diversity and inclusion agenda, discussed on page 108. Progress in 2020 
against our objective to develop a pipeline of diverse, high-performing 
senior managers is set out on page 109.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information108

Composition, Succession, Evaluation
Nominations Committee
Continued

Balance and Diversity
The Board appreciates the benefits of diversity in all of its forms, 
within its own membership and at all levels across our organisation. 
Our Non-Executive Directors come from a broad range of industry 
and professional backgrounds, with varied experience and 
expertise aligned to the Group’s strategic agenda. 

Biographies of the Directors, including a summary of their skills, 
experience and contribution brought to the Board are set out on 
pages 92 to 93. 

The Hampton-Alexander Review sets recommendations aimed at 
increasing the number of women in leadership positions in FTSE 
350 companies, including a target of 33% representation of women 
on FTSE 350 Boards by 2020. 

Women currently represent 33.3% of our Board and 15.4% of our 
Management Board. Our Board’s ambition to progress towards 
further gender diversity is set out in our Board Diversity Policy, 
discussed on page 109.

The Parker Review Committee published its final report on 
ethnic diversity in UK boards in 2017, recommending there be 
at least one director from a Black, Asian and Minority Ethnic 
(BAME) background on every FTSE 100 company board by 2021. 
Applying the Parker Review assessment guidelines, currently two 
of our Directors are from a BAME background. 

Diversity and Inclusion Agenda
Our diversity and inclusion agenda focuses on the core areas 
of driving ownership and accountability, building diverse talent 
pipelines and creating enablers. 

In the context of our talent and culture strategic priorities, the 
Board has oversight and monitors progress of our Group diversity 
and inclusion agenda. In 2020, this included: 

 – a review of the Group’s diversity and inclusion ambitions to 2025, 
with focus on diversity of experience, and enhanced gender and 
geographic representation, particularly in senior teams;

 – updates on initiatives such as the Women in STEM programme, 

Women’s Returners Programme and unconscious bias 
awareness; and

 – an overview of plans for enhanced talent mapping and voluntary 
declaration of diverse identities where permissible, aligned with 
recommendations set out in the Parker Review.

Our Strategic Report discusses our diversity & inclusion agenda 
and initiatives further, and provides details on the representation 
of women and different nationalities in our workforce, and in our 
senior manager population on pages 58 to 63.

Balance at 31 December 2020

Balance of Non-Executive Directors  
and Executive Directors 

Length of tenure of  
Non-Executive Directors

Nationality of Directors 

Chairman 

Executive Directors 

Independent Non-
Executive Directors 

1

2

9

0–3 years 

4–6 years 

7+ years 

5

4

1

US 

Brazilian 

French 

British 

Canadian 

German 

Greek 

Irish 

2

1

1

4

1

1

1

1

Directors: Ethnicity balance

Directors: Gender balance

Senior Management† and their 
direct reports: Gender balance

White 

BAME* 

10

2

Male 

Female 

8

4

Male 

Female 

88

27

*  Applying the Parker Report guidelines. 

†  Senior Management comprises the Management Board and Company Secretary in 

accordance with the UK Corporate Governance Code.

BAT Annual Report and Form 20-F 2020109

Board Diversity Policy
We believe that talent is our competitive advantage and 
diversity is a critical component of our success, providing better 
understanding, connectivity and insight to our consumers and our 
employees. ‘We are diverse‘ is one of the five core elements of the 
BAT Ethos, set out on page 59. 

Our commitment to promoting diversity across our organisation 
is also reflected in our Group Employment Principles, discussed 
further on pages 62 to 63. Diversity is taken into consideration in 
determining the composition of our Board and Management Board, 
through the application of our Board Diversity Policy.

Our Board Diversity Policy is aligned with the BAT Ethos. Our policy 
expresses how we think of diversity in its widest sense, as those 
attributes that make each of us unique. These include our race, 
ethnicity, cultural and social background, geographical origin, 
gender, age, any disability, sexual orientation, religion, skills, 
experience, education and professional background, perspectives 
and thinking styles. 

Objectives and Progress Update
The objectives of our Board Diversity Policy and progress against 
these objectives in 2020 are set out below.

Objective

Progress in 2020

Considering all aspects of diversity when reviewing 
the composition of, and succession planning for, the 
Board and Management Board.

Considering a wide pool of candidates 
across genders for appointment to the Board.

Maintaining at least 30% female Board 
representation, with the ambition of progressing 
towards further gender balance.

Giving preference, where appropriate, to 
engagement of executive search firms accredited 
under the Standard and Enhanced Codes of Conduct 
for Executive Search Firms.
Oversight of the development of a pipeline 
of diverse, high-performing potential 
Executive Directors, Management Board 
members and other senior managers.

 – The Nominations Committee has regard to diversity in its broadest 

sense, including attributes such as gender, race, ethnicity, cultural and 
social backgrounds, and other personal attributes, when undertaking 
these activities. 

 – Executive search firms are engaged to support Board and Management 
Board succession planning where applicable and are required to provide 
gender-balanced shortlists of candidates. Succession planning for Executive 
Directors and Management Board members takes into account potential 
internal candidates from across the Group and potential external candidates.

 – The representation of women on the Board was 33.3% as at 31 December 

2020 (2019: 27.3%) and remains so currently. Non-Executive Director 
succession planning takes into account the Board’s ambition to further 
improve gender diversity.

 – The executive search firms engaged to provide executive search services 
to support Board succession planning in 2020 were accredited under the 
Standard and Enhanced Codes of Conduct for Executive Search Firms. 

 – The representation of women on the Management Board was 15.4% 

as at 31 December 2020 (2019: 15.4%) and remains so currently. 
Management Board succession planning takes into account the ambition to 
progress towards improved gender diversity.

 – Emphasis is placed on building diverse talent pools at all levels of the 

organisation through recruiting, developing and retaining diverse and high-
performing talent. 

 – In 2020, 43% of the Group’s external management recruits were women 

(2019: 45%), including 30% into senior leadership roles (2019: 24%), 
supporting continued introduction of strategic capabilities to drive business 
transformation. The Women in Leadership programme has been supporting 
the development of female employees across the Group for the last seven 
years. The Group also participates in various external initiatives to support 
diversity of high-potential managers.

 – Please refer to pages 58 to 63 for further information about the Group’s 

Diversity and Inclusion agenda.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information110

Audit, Risk, Internal Control

Audit Committee

Holly Keller Koeppel
Chairman of the 
Audit Committee

Audit Committee current members
Holly Keller Koeppel (Chair)

Luc Jobin
Jerry Fowden
Darrell Thomas

Attendance at meetings in 2020

Attended/Eligible to attend

Name

Member since

Scheduled1(a)

Ad hoc

Holly Keller Koeppel2(a),(b)
Jerry Fowden2(a),(b)
Luc Jobin1(b), 2(a),(b),(e)
Kieran Poynter2(a),(d)
Darrell Thomas2(a),(c)

2017
2019
2019

2012-2020

2020

5/5
5/5
4/5

2/2

0/0

0/0
0/0
0/0

0/0

0/0

Notes:
1.  Meetings in 2020: (a) the Committee held five meetings in 2020; and (b) Luc Jobin did not 

attend the meeting in April due to prior commitments.

2. Membership: (a) all members of the Committee are independent Non-Executive Directors 

in accordance with the UK Corporate Governance Code 2018 Provisions 10 and 24 and 
applicable US federal securities laws and NYSE listing standards. Each Committee member 
has been determined to meet the financial literacy requirements applicable under NYSE 
listing standards. Each member of the Committee has recent and relevant financial 
experience in accordance with the UK Corporate Governance Code 2018. The members of 
the Committee as a whole have competence relevant to the sectors in which the Group 
operates; (b) Holly Keller Koeppel, Jerry Fowden and Luc Jobin are each designated as 
an audit committee financial expert in accordance with applicable US federal securities 
laws and NYSE listing standards; (c) Darrell Thomas became a member of the Committee 
on 7 December 2020 on his appointment as a Non-Executive Director. There were no 
scheduled or ad hoc Committee meetings following his appointment during the remainder 
of 2020; (d) Kieran Poynter ceased to be member of the Committee on his retirement from 
the Board with effect from 30 April 2020; and (e) Luc Jobin will cease to be a member of the 
Committee on his appointment as Chairman.

3. The Finance and Transformation Director attends all meetings of the Committee but is not 
a member. Other Directors may attend by invitation. The Director, Legal & External Affairs 
and General Counsel, the Group Head of Internal Audit and the external auditors also attend 
meetings on a regular basis.

4. The Committee meets alone with the external auditors, and, separately with the Group 

Head of Internal Audit, at the end of every Committee meeting. The Committee also meets 
periodically with management.

Audit Committee terms of reference
The Committee’s terms of reference align with the requirements 
of the Code. No changes were made to the Committee’s terms 
of reference in 2020.

For the Committee’s terms of reference 
see www.bat.com/governance

Introduction
I would like to introduce you to the 2020 Audit Committee report, 
setting out the Committee’s role and our activities during the year.

Maintaining a strong control environment in the midst of a 
global pandemic has been critical, and is an area where we 
have had continuing oversight as our business response to 
COVID-19 evolves. 

We scrutinised key elements of our business continuity planning 
and implementation in 2020, and risks arising from the pandemic. 
The Committee placed particular emphasis on safeguarding our 
people and understanding the impact of rapid operational changes. 

We regularly reviewed the Internal Audit plan in light of COVID-19, 
ensuring it remains risk-focused, flexible and responsible. 
The Committee maintained rigorous oversight of SOx compliance, 
particularly in view of the challenges this year, including 
remote working.

In the context of external reporting, the Committee carefully 
considered the Group’s approach to clearly explaining the impact 
of COVID-19 on the Group’s operations and financial performance. 

We were also pleased to welcome Darrell Thomas to the 
Committee in December. 

Our activities during the year, including on climate change and 
human rights, are presented in further detail below.

Role
As set out in the Terms of Reference, the Audit Committee 
monitors and reviews the:
 – integrity of the Group’s financial statements and any formal 
announcements relating to the Company’s performance, 
considering any significant financial reporting issues, significant 
judgements and estimates reflected in them, before their 
submission to the Board; 

 – consistency of the Group’s accounting policies; 

 – effectiveness of, and makes recommendations to the 

Board on, the Group’s accounting, internal accounting and 
other financial controls, auditing matters and business risk 
management systems; 

 – effectiveness of the Group’s internal audit function; and

 – independence, performance, effectiveness and objectivity of the 
Company’s external auditors, making recommendations to the 
Board as to their re-appointment (or for a tender of audit services 
where appropriate), and approving their terms of engagement 
and the level of audit, audit-related and non-audit fees. 

Key Activities in 2020
Regular work programme – reviewing:
 – the Group’s annual results, half-year results, the application of 

accounting standards, and the external auditors’ reports where 
results are audited;

 – the Group’s external auditors’ year-end audit, including the key 
audit matters, critical audit matters, materiality assessments 
and the Group’s control environment, and confirming the 
independence of the Group’s external auditors;

 – the basis of preparation and accounting judgements;

BAT Annual Report and Form 20-F 2020111

 – the steps taken to validate the Group’s ‘going concern’ 

 – contingent liabilities, provisions and deposits in connection 

assessment at half-year and year-end and agreeing on the 
process and steps taken to determine the Group’s viability 
statement at year-end; 

 – adjusting items, applicable accounting treatment and the use  

of alternative performance measures;

 – the annual assessment of goodwill impairment;

 – the accounting applicable to retirement benefits liabilities 

and assets;

 – the Group’s liquidity position, including the purchase or early 

redemption of Group debt, current facilities and financing needs;

 – the internal processes followed for the preparation of the Annual 

Report and Form 20-F and confirming that the processes 
appropriately facilitated the preparation of an Annual Report and 
Form 20-F that is ‘fair, balanced and understandable’; 

 – the Group’s Risk Register, including prioritisation and 

categorisation of Group risks, and mitigating factors in relation to 
those risks; 

 – specific risks, and their mitigations, including in relation to ESG, 
climate change and impact of COVID-19 on existing Group risks;

 – regular reports from the Group Head of Internal Audit on 
the internal audits of markets, processes and operations, 
management responses to internal audit findings and action 
plans put in place to address any issues raised;

 – the 2021 internal audit plan and progress against the 2020 plan;

 – the Group’s sustainability performance on an annual basis, 

including the Group’s Youth Access Prevention activities and 
the Group’s corporate social contributions in the focus areas of 
empowerment and sustainable agriculture & rural communities, 
in countries and communities in which the Group operates;

 – periodic reports from the Group’s Corporate Audit 

Committee and Regional Audit and Corporate Social 
Responsibility Committees;

 – annual and interim reports on the Group Business Conduct & 
Compliance programme, Speak Up channels and compliance 
with the Group Standards of Business Conduct (SoBC);

 – the annual report from the Group Head of Security on security 

risks, losses and fraud arising during the preceding year; 

 – half-year and year-end reports on political contributions; and

 – the Committee’s effectiveness, following the annual evaluation 

of the Committee discussed further at page 104.

Further specific matters considered by the Committee 
in relation to the financial statements:
 – implementation of interest rate benchmark reforms: addressing 
the impact of replacing Interbank Offered Rates with alternative 
rates (see note 22 in the Notes on the Accounts), and reviewing 
the impact on Group accounting policies resulting from the 
Group’s early implementation of the second phase of IASB 
amendments to IFRS 9 (Financial Instruments). This follows the 
Group’s early adoption of the first phase of IASB amendments to 
IFRS 9 in its FY 2019 financial statements. 

Significant accounting judgements considered by the 
Committee in relation to the 2020 financial statements:
 – the Group’s significant tax exposures: reviewing updates on 
corporate tax matters and reports from the Group Head of Tax 
on the status of the Franked Investment Income Group Litigation 
Order (FII GLO) and issues in various markets. These included tax 
disputes in Brazil, Russia and the Netherlands. The Committee 
agreed with management’s assessments and disclosures in 
respect of these (see note 27 in the Notes on the Accounts);

with ongoing litigation: Imperial Tobacco Canada: the 
Committee reassessed the accounting treatment in respect 
of all other ongoing tobacco-related litigation to which Group 
subsidiary Imperial Tobacco Canada (ITCAN) is a defendant 
and confirmed that it continued to be appropriate to make no 
provision in respect of that litigation, as it is not possible to 
reasonably estimate the amount of any potential settlement 
(see note 27 in the Notes on the Accounts) and that, whilst 
ITCAN is subject to the Canadian Companies’ Creditors 
Arrangement Act (‘CCAA’) proceedings, it continued to be 
appropriate to consolidate ITCAN’s financial results in the Group 
financial statements;

Fox and Kalamazoo rivers: the Committee reassessed the provision 
in respect of the Fox River clean-up costs and related legal expenses 
and confirmed that the provision would continue to be retained 
at the prior year level (see note 3 in the Notes on the Accounts), 
although inherent uncertainties remain (see note 27 in the Notes 
on the Accounts). The Committee reviewed the position in respect 
of the Kalamazoo River claim and confirmed management’s 
assessment that no provision should be recognised on the basis set 
out at note 27 in the Notes on the Accounts;

Impact of Russian tax assessments: the Committee considered 
the accounting treatment applicable to tax credits arising from 
the settlement of excise and VAT assessments in relation to 
Group operations in Russia between 2015 and 2017 for additional 
production volumes that took place prior to local excise tax 
increases, the charge for which was previously treated as an 
adjusting item in the 2019 Accounts. The Committee concurred 
with management’s proposed treatment of those credits (see 
note 3 in the Notes on the Accounts). The Committee also 
considered the accounting treatment applicable to a Russian VAT 
refund claim which the Committee assessed should be treated 
as an adjusting item (see note 3 in the Notes on the Accounts); 

Reynolds American Companies: the Committee considered and 
endorsed management’s approach to accounting for the Master 
Settlement Agreement and the Engle class-action and progeny 
cases (see note 27 in the Notes on the Accounts); and

VAT on social contributions in Brazil: the Committee assessed 
the accounting treatment applicable to claims made by Group 
subsidiary BAT Brazil for refunds of VAT on social contributions 
made in Brazil (see note 27 in the Notes on the Accounts); 

 – foreign exchange and hyperinflation: as the Group has 
operations in certain jurisdictions with severe currency 
restrictions where foreign currency is not readily available, 
including in hyperinflationary territories such as Venezuela, the 
Committee assessed management’s approach to applicable 
accounting treatment and confirmed that methodologies used 
to determine relevant exchange rates for accounting purposes 
were appropriate;

 – goodwill and intangibles impairment review: the Committee 
reviewed management’s assessments of the carrying value 
of intangibles, including goodwill. The Committee specifically 
considered the impact of COVID-19 on business performance 
and the carrying value of intangibles, including in relation to the 
Twisp business in South Africa (acquired by the Group in 2019) 
for which an impairment of intangibles, including goodwill, 
was recognised (see note 8 in the Notes on the Accounts). 
The Committee also reviewed the Group’s overall business in 
South Africa, and concluded that no impairment to goodwill 
or other intangibles was required, taking into account trading 
performance since COVID-19 related restrictions on the sale of 
tobacco and vapour products were lifted in September 2020. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information112

Audit, Risk, Internal Control
Audit Committee
Continued

Impairment review – Malaysia: the Committee reviewed the 
carrying value of goodwill for the Group’s business in Malaysia 
and concurred with management’s assessment that, due to the 
ongoing difficult trading environment, an impairment charge of 
£197 million was appropriate. 

Impairment review – US Business: the Committee assessed 
there was no requirement to revise the impairment previously 
recognised for the acquired brand VapeWild (see note 3 in the 
Notes on the Accounts), and no requirement to recognise an 
impairment for other US business brands including Natural 
American Spirit. 

Impairment review – New Categories: the Committee further 
assessed there was no requirement to revise the impairment 
previously recognised relating to rationalisation of certain New 
Categories brands, in view of the deferral of some local market 
migrations due to COVID-19.

Impairment review – Imperial Tobacco Canada (ITCAN): the 
Committee concluded that, despite the ongoing proceedings 
(including the CCAA process) in respect of Group subsidiary 
ITCAN, there was no indication of impairment to goodwill.

 – Quantum transformation project: the Committee assessed 

the accounting treatment applicable to project implementation 
costs with a charge of £81 million recognised in 2020 and treated 
as an adjusting item (see note 3 in the Notes on the Accounts);

 – Tender offer for repurchase and early redemption of 

outstanding debt instruments: the Committee reviewed the 
accounting treatment applicable to the repurchase and early 
redemption of £3.1 billion of outstanding bonds and concurred 
with management’s judgement to treat the upfront charge to 
the income statement, reflecting the upfront premium paid 
to bondholders to tender, unwinding of derivatives, and other 
fees connected to the bond repurchase and redemption, as an 
adjusting item.

Other specific matters considered by the Committee:
 – review of the Company’s status as a Foreign Private Issuer for 

the purposes of US securities laws;

 – progress on the Group’s ‘Delivery with Integrity’ compliance 

programme (discussed further on pages 56 to 57) and 
monitoring SoBC incident reporting and the effectiveness of 
‘Speak Up’ channels prior to review by the Board; and

 – review of the outcomes from the 2020 assessments of 

key countries of concern to the Group from a human rights 
perspective, including local compliance with Group policies and 
standards and details of local measures in place to enhance 
human rights management.

Risk topics considered by the Committee included:
 – oversight of management’s activities to ensure ongoing 
compliance with US Sarbanes-Oxley Act of 2002 (SOx) 
(discussed further at pages 115 to 116);

 – the Group’s approach to maintaining a strong control 

environment during the COVID-19 pandemic, taking into account 
the shift to remote working, operations in business continuity 
mode, and the impact of COVID-19 on implementation of the 
Internal Audit plan;

 – assessing risks relating to the COVID-19 pandemic and its 

impact on the Group, with particular focus on the key themes 
of supply chain contingency sourcing, Group preparedness 
for continuation of factory capacity and remote working for 
office-based staff, and financial preparedness in relation 
to the Group‘s liquidity and funding position, and assessing 
emerging risks anticipated in transitioning to a new normal 
working environment; 

 – risk in relation to climate change and its impact on the Group, to 
ensure robust processes are in place to manage both physical 
and transitional climate change risks (in compliance with the 
Green Finance Strategy published by the UK Government in July 
2019 setting out expectations for listed companies to disclose in 
accordance with TCFD recommendations), and recognition of a 
new risk relating to climate change in the Group’s Risk Register;

 – assessing risks related to ESG and impact on the Group, 
to ensure appropriate internal standards, strategic plans, 
governance, monitoring and reporting mechanisms are in place 
to identify emerging issues, meet external expectations and align 
with recognised international standards, and incorporation of 
ESG factors into existing Group risks;

 – revisions to the Group’s risk appetite framework as it relates to 
the Group’s strategic objectives and regular review of emerging 
risks to the Group prior to Board consideration;

 – the report on the effectiveness of the Company’s risk 

management system;

 – risks associated with continued exposure to interest rate 

changes on net finance costs, arising from existing and future 
refinanced debt;

 – periodic reassessment of the risks faced by the Group as a 

consequence of the UK’s exit from the EU (‘Brexit‘) in the context 
of the Group Risk Register, including risks relating to increased 
costs of capital, foreign exchange rate exposures, supply chain 
continuity, taxation and changes in customs duty, and talent 
acquisition and retention;

 – Group anti-bribery and anti-corruption and sanctions controls 

and compliance programme; and

 – the status of the ongoing Canadian CCAA proceedings under 
which Group subsidiary ITCAN filed for protection in March 
2019 following the judgment of the Quebec Court of Appeal in 
the Quebec Class Action lawsuits (see note 27 in the Notes on 
the Accounts).

For further information please refer to the Group Principal risks on  
pages 84 to 88 and the Group risk factors on pages 288 to 306

External Auditors
KPMG LLP (KPMG) were appointed as the Company’s auditors 
with effect from 23 March 2015, following a competitive tender 
process carried out in 2015. The Committee continually reviews its 
relationship with the auditors, including consideration as to when 
it next intends to complete a competitive tender process for the 
Company’s external audit. 

The Committee considers the relationship with the auditors to be 
working well and remains satisfied with their effectiveness. In view 
of this, and having considered the continued independence and 
objectivity of the auditors, the Committee considers it to be in the 
best interests of the Company’s shareholders for KPMG to remain 
as auditors for the following financial year. 

The Committee will continue to monitor this, taking into account 
the effectiveness and independence of the auditors and the best 
interests of shareholders, and will ensure that an audit tender is 
conducted no later than in respect of the 2025 financial year in 
accordance with applicable law and regulations.

UK Competition and Markets Authority Audit Order 
The Company has complied with the Statutory Audit Services 
Order issued by the UK Competition and Markets Authority for 
the financial year ended 31 December 2020.

BAT Annual Report and Form 20-F 2020113

Group Auditor Independence Policy (AIP)
The Group has an established AIP, reflecting the requirements of 
applicable laws, to safeguard the independence and objectivity 
of the Group’s external auditors and to specify the approval 
processes for the engagement of the Group’s external auditors to 
provide audit, audit-related and other non-audit services. The key 
principle of the AIP is that the Group’s external auditors may only be 
engaged to provide services in cases where the provision of those 
services does not impair auditor independence and objectivity. 
The Committee recognises that using the external auditors to 
provide services can be beneficial given their detailed knowledge 
of our business. However, the AIP does not permit the Committee 
to delegate its responsibilities to the external auditors and the 
external auditors are only permitted to provide audit, audit-related 
and non-audit services in accordance with the AIP. 

The AIP does not permit the external auditors to maintain a 
financial, employment or business relationship with any Group 
company, or provide services to any Group company, which:

 – creates a mutual or conflicting interest with any Group company; 

 – places the external auditors in the position of auditing their 

own work;

 – results in the external auditors acting as a manager or employee 

of any Group company; or 

 – places the external auditor in the position of advocate for any 

Group company.

Audit services are approved in advance by the Committee on 
the basis of an annual engagement letter and the scope of audit 
services is agreed by the Committee with the external auditors.

Subject to the restrictions specified in the AIP, the external auditors 
may also provide certain non-audit services with the prior approval 
of the Committee. The requirement for the Committee’s pre-approval 
of non-audit services may be waived only if the aggregate amount 
of all non-audit services provided is less than 5% of the total amount 
paid to the external auditors during the reporting year, where those 
services were not recognised to be non-audit services at the time of 
engagement, and provided those services are promptly brought to 
the attention of the Committee and their provision is approved prior 
to completion of the audit in the relevant reporting year. 

The provision of permitted non-audit services must be put to tender if 
expected spend exceeds limits specified in the AIP, unless a waiver of 
this requirement, in accordance with the terms of the AIP, is agreed by 
the Finance Director and notified to the Committee.

The AIP:

 – requires Committee pre-approval for all audit, audit-related and 
other non-audit services, except in respect of non-audit services 
falling within the exceptions described above;

 – prohibits the provision of certain types of services by the external 

auditors, including those with contingent fee arrangements, expert 
services unrelated to audit and other services prohibited by US 
securities laws and the Public Company Accounting Oversight Board;

 – prohibits the Chief Executive, Finance Director, Group Financial 

Controller and Group Chief Accountant from having been 
employed by the external auditors in any capacity in connection 
with the Group audit for two years before initiation of an audit;

 – specifies requirements in respect of audit partner rotation, 

including for both the lead and the concurring external audit 
partners to rotate off the Group audit engagement at least every 
five years, and not to recommence provision of audit or audit-
related services to the Group for a further five years; and

 – provides authority for the Committee to oversee any allegations of 

improper influence, coercion, manipulation or purposeful misleading 
in connection with any external audit, and to review any issues 
arising in the course of engagement with the external auditors.

External audit fees
The Committee reviews a schedule identifying the total fees for all 
audit and audit-related services, tax services and other non-audit 
services expected to be undertaken by the external auditors in the 
following year. Tax services and other non-audit services in excess 
of the tender thresholds referred to above must be itemised. 
Updated schedules are also submitted to the Committee at mid-
year and year-end, so that it has full visibility of the Group spend on 
services provided by the Group’s external auditors. 

A breakdown of audit, audit-related, tax and other non-audit fees 
paid to KPMG firms and associates in 2020 is provided in note 3(c) 
in the Notes on the Accounts and is summarised as follows:

Services provided by KPMG firms and associates 2020

Audit services
Audit of defined benefit schemes
Audit-related assurance services

Total audit and audit-related services 
Other assurance services
Tax advisory services
Tax compliance
Other non-audit services

Total non-audit services

2020 
£m

18.6
0.5
8.5
27.6

0.5
–
– 
–
0.5

2019 
£m

15.8
0.4
8.5
24.7

0.5
– 
– 
– 
0.5

Note: 
In 2020, non-audit fees paid to KPMG amounted to 1.8% of the audit and audit-related 
assurance fees paid to them (2019: 2.0%). All audit and non-audit services provided 
by the external auditors in 2020 were pre-approved by the Committee. 

External auditor effectiveness
The Committee, on behalf of the Board, is responsible for the relationship 
with the external auditors. The Committee carries out an annual 
assessment of the Group’s external auditors, covering qualification, 
expertise and resources, and objectivity and independence, as well as the 
effectiveness of the audit process. This assessment takes into account 
the Committee’s interactions with, and observations of, the external 
auditors and gives regard to factors including:

 – experience and expertise of the external auditors in their direct 

communication with, and support to, the Committee;

 – their mindset and professional scepticism;

 – their effectiveness in completing the agreed external audit plan;

 – their approach to handling significant audit and accounting judgements;

 – content, quality and robustness of the external auditors’ reports; and

 – their provision of non-audit services, as noted above, and other 

matters that may impact independence.

The Committee’s assessment is also informed by an external 
audit satisfaction survey completed by members of the Group’s 
senior management. No material issues were identified during the 
external auditor assessment in 2020. The Committee is satisfied 
with the qualification, expertise and resources of its external 
auditors, and that the objectivity and independence of its external 
auditors are not in any way impaired by the non-audit services 
which they provide. The Committee has recommended to the 
Board the proposed re-appointment of KPMG at the 2021 AGM.

The Committee Chairman, Finance and Transformation Director, 
Director, Legal & External Affairs and General Counsel, Group Head 
of Internal Audit and the Company Secretary all meet with the 
external auditors regularly throughout the year to discuss relevant 
issues as well as the progress of the external audit. Any significant 
issues are included on the Committee’s agenda.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information114

Audit, Risk, Internal Control
Audit Committee
Continued

FRC Audit Quality Review
The UK Financial Reporting Council (FRC) Audit Quality Review 
(AQR) team selected the audit of the Group’s financial statements 
for the year ended 31 December 2019 for review as part of their 
annual inspection of audit firms. The AQR covered the audit work 
at Group level and included goodwill and indefinite life trademarks 
impairment analysis, the Group audit team’s oversight of the work 
of the component auditors for contingent liabilities arising from 
litigation in Canada, provisions and contingent liabilities arising 
from other litigation, communications with the Committee and 
matters relating to planning, completion, ethics and quality control. 

The Committee reviewed and discussed the scope of the AQR, 
the AQR report conclusions and the actions that will be taken 
in response to the AQR findings with KPMG. Whilst none of the 
findings were regarded by the Committee as significant, some 
matters were identified as requiring limited improvement and the 
Committee is satisfied with the responses implemented by KPMG 
in the audit of the Annual Report and Accounts for 2020.

Risk Management and Internal Control
Overview 
The Company maintains its system of risk management and 
internal control with a view to safeguarding shareholders’ 
investment and the Company’s assets. It is designed to identify, 
evaluate and manage risks that may impede the Company’s 
objectives. It cannot, and is not designed to, eliminate them 
entirely. The system therefore provides a reasonable, not absolute, 
assurance against material misstatement or loss. A description of 
the principal risks that may affect the Group’s business is provided 
in our Strategic Report on pages 84 to 88. 

The main features of the risk management processes and system 
of internal control operated within the Group are described below. 
These have been in place throughout the year under review and 
remain in place to date. These do not cover associates of the Group.

Board oversight
During the year, the Board considered the nature and extent of 
the principal risks that the Group is willing to take to achieve its 
strategic objectives (its ‘risk appetite’) and its framework for 
maintaining sound risk management and internal control systems. 
Risk appetite is reviewed annually by the Board to ensure that it 
is appropriate. Alongside the principal risks and other risks to the 
Group, the Board also considers the emerging risks which may 
challenge the Group’s ability to achieve its strategic objectives 
in the future. Each emerging risk is assessed by the Board on its 
potential impact and likelihood and, where applicable, incorporated 
into the Group’s Risk Register with appropriate mitigating activities. 
Emerging risks are kept under regular review by the Committee, 
prior to Board consideration. 

With the support of the Committee, the Board also conducts an 
annual review of the effectiveness of the Group’s risk management 
and internal control systems. This review covers all material 
controls including financial, operational and compliance controls 
and risk management systems. 

Audit and Corporate Social Responsibility (CSR) Committee 
framework
The Group’s Regional Audit and CSR Committee framework 
underpins the Audit Committee. It provides a flexible channel 
for the structured flow of information through the Group, with 
committees for each of the three Group regions, for the US 
business, and for locally-listed Group entities and specific markets 
where considered appropriate. 

The Regional Audit and CSR Committees are supported by Risk and 
Control Committees established at business unit level, and within 
certain Group functions where considered appropriate. 

This framework ensures that significant financial, social, 
environmental and reputational risks faced by the Group are 
appropriately managed and that any failings or weaknesses are 
identified so that remedial action may be taken. The Group’s 
Regional Audit and CSR Committees are all chaired by a member 
of the Management Board and regularly attended by one or 
more Non-Executive Directors. In addition, the Corporate Audit 
Committee focuses on the Group’s risks and control environment 
that fall outside the regional committees’ remit, for example head 
office central functions, and global programmes, processes and 
projects. It comprises members of the Management Board and is 
chaired by a Regional Director. One or more of the Non-Executive 
Directors also regularly attend meetings of the Corporate 
Audit Committee.

External and internal auditors attend meetings of these 
committees and regularly have private audiences with members of 
the committees after meetings. Additionally, central, regional and 
individual market management, along with Internal Audit, support 
the Board in its role of ensuring a sound control environment.

Risk management
Risk registers, based on a standardised methodology, are used at 
Group, functional, directly-reporting business unit (DRBU), and 
individual market levels to identify, assess and monitor the risks 
(both financial and non-financial) faced by the business at each 
level. Risks are assessed and prioritised at three levels by reference 
to their impact (high/medium/low) and likelihood (probable/
possible/unlikely). During 2020, the Group’s risk management 
process was digitalised through deployment of an enterprise 
resource management system across the Group. 

Mitigation plans are required to be in place to manage the risks 
identified, and progress against those plans is monitored. The risk 
registers are reviewed on a regular basis. Functional and regional 
risk registers are reviewed regularly by the relevant Regional 
Audit & CSR Committee or the Corporate Audit Committee, as 
appropriate. DRBU and market risk registers are reviewed as part of 
local Risk & Controls meetings. 

At the Group level, specific responsibility for managing each 
identified risk is allocated to a member of the Management Board. 
The Group Risk Register is reviewed regularly by a committee of 
senior managers, chaired by the Finance Director. In addition, it is 
reviewed annually by the Board and twice yearly by the Committee. 
The Board and the Committee review changes in the status of 
identified risks and assess the changes in impact and likelihood. 
The Committee also conducts ‘deep dives’ into selected risks, 
meeting senior managers responsible for managing and mitigating 
them, so that it can consider those risks in detail. 

During the first half of 2020, the Board assessed that it was 
appropriate to include COVID-19 as a Group principal risk as 
reported in the Company’s 2020 half-year report. However, as new 
working practices are implemented to reflect the current operating 
environment, and associated risks are incorporated into existing 
Group risks, the Group no longer maintains COVID-19 as a principal 
risk. The Group’s current principal risks remain broadly unaltered 
from 2019.

The Board also considered the Group Viability Statement 
see page 84 of the Strategic Report@ 

For more information on risks see the Group Principal Risks  
on pages 84 to 88 and the Group risk factors on pages 288 to 306

BAT Annual Report and Form 20-F 2020115

Internal control
Group companies and other business units are annually required 
to complete a controls self-assessment, called Control Navigator, 
of the key controls that they are expected to have in place. 
Its purpose is to enable them to self-assess their internal control 
environment, assist them in identifying any controls that may need 
strengthening and support them in implementing and monitoring 
action plans to address control weaknesses. The Control Navigator 
assessment is reviewed annually to ensure that it remains relevant 
to the business and covers all applicable key controls. In addition, 
at each year-end, Group companies and other business units are 
required to:

 – review their system of internal control, confirm whether it 

remains effective, and report on any specific control deficiencies 
and the action being taken to address them; and

 – review and confirm that policies and procedures to promote 

compliance with the SoBC are fully embedded within the Group 
company or business unit and identify any material instances of 
non-compliance.

The results of these reviews are reported to the relevant Regional 
Audit and CSR Committees or to the Corporate Audit Committee, 
and to the Audit Committee, to ensure that appropriate remedial 
action has been, or will be, taken where necessary. They are also 
considered by the SOx Steering Committee and the Disclosure 
Committee in determining management’s opinion on the internal 
controls over financial reporting (ICFR).

Internal Audit function
The Group’s Internal Audit function is responsible for carrying out 
risk-based audits of Group companies, business units, and global 
processes. A separate Business Controls Team provides advice and 
guidance on controls to the Group’s businesses.

The Group’s Internal Audit function works to a rolling 18-month 
audit plan, prioritising principal risk areas aligned to the Group’s 
Risk Register. During 2020, the Internal Audit plan was kept 
under regular review with the Committee to enable audit 
reprioritisation in view of COVID-19 and resulting constraints, such 
as travel restrictions. 

In 2020, internal audits covered various markets, Group 
manufacturing facilities and leaf buying operations, New 
Categories, supply network and retail operations, functional 
transformation programmes, global business services, and IT 
infrastructure, cyber security and data protection. The Committee 
considered internal audit findings and action plans established to 
address any issues identified. 

The Committee has approved the Internal Audit plan for 2021 
and assessed its alignment with the Group’s Risk Register and 
coverage of risks to the Group. The strategic priorities for Internal 
Audit underpin the design of the Internal Audit plan for 2021, with 
emphasis on New Categories and innovation in ways of working, 
whilst maintaining thorough coverage of core business activities, 
lines of defence and IT controls. The Internal Audit plan for 2021 
takes account of anticipated continued COVID-19 travel restrictions 
into 2021, and balances remote fieldwork and use of data analytics 
with focused site visits. The scope of each internal audit is 
assessed for SOx impact and audit of applicable SOx controls 
is included where relevant. Reviews of SOx controls and their 
effectiveness are primarily conducted by the Group’s Business 
Controls Team and assurance is also undertaken by the Group’s 
external auditors, as noted below.

The Committee reviews the effectiveness of the Group’s internal 
audit function annually. In 2020, this included a review of progress 
on the Internal Audit plans to implement the recommendations 
arising from the external quality assessment of Internal Audit 
conducted by PwC LLP in 2019. The Committee also approved 
an updated Internal Audit Charter, aligned to the Internal Audit 
strategy. The Committee considers the Internal Audit function to 
be effective and to have the necessary resources to enable it to 
fulfil its mandate. 

Financial reporting controls
The Group has in place a series of policies, practices and controls in 
relation to the financial reporting and consolidation process, which 
are designed to address key financial reporting risks, including risks 
arising from changes in the business or accounting standards, and 
to provide assurance of the completeness and accuracy of the 
Annual Report and Form 20-F. 

A key area of focus is to assess whether the Annual Report 
and Form 20-F and financial statements are ‘fair, balanced and 
understandable’ in accordance with the UK Corporate Governance 
Code, with particular regard to: 

Fair: Consistency of reporting between the financial statements 
and narrative reporting of Group performance and coverage of an 
overall picture of the Group’s performance; 

Balanced: Consistency of narrative reporting of significant 
accounting judgements and key matters considered by the 
Committee with disclosures of material judgements and 
uncertainties noted in the financial statements; appropriate 
prominence and explanation of primary and adjusted measures; 
and

Understandable: Clarity and structure of the Annual Report and 
Form 20-F and financial statements, appropriate emphasis of key 
messages, and use of succinct and focused narrative with strong 
linkage throughout the report, to provide shareholders with the 
information needed to assess the Group’s business, performance, 
strategy and financial position.

The Group Manual of Accounting Policies and Procedures sets out 
the Group accounting policies, its treatment of transactions and its 
internal reporting requirements. 

The internal reporting of financial information to prepare the 
Group’s annual and half-year financial statements is signed off 
by the heads of finance responsible for the Group’s markets and 
business units. The heads of finance responsible for the Group’s 
markets and all senior managers must also confirm annually that 
all information relevant to the Group audit has been provided to 
the Directors and that reasonable steps have been taken to ensure 
full disclosure in response to requests for information from the 
external auditors. 

The Committee Chair participated in the 2020 Annual Report 
and Form 20-F drafting and review processes, and engaged with 
the Finance and Transformation Director and the Group Head of 
Internal Audit during the drafting process.

SOx compliance oversight 
Following the registration of Company securities in 2017 under 
the US Securities Act of 1933, as amended (the Securities Act), 
the Company is subject to certain rules and regulations of US 
securities laws, including the US Securities Exchange Act 1934 
and SOx. SOx places specific responsibility on the Chief Executive 
and the Finance and Transformation Director to certify or disclose 
information applicable to the financial statements, disclosure 
controls and procedures (DCP) and ICFR. This includes our Chief 
Executive and Finance Director giving attestation in respect of ICFR 
effectiveness under §404 of SOx.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information116

Audit, Risk, Internal Control
Audit Committee
Continued

The Committee has oversight of processes established to ensure 
full and ongoing compliance with applicable US securities laws, 
including SOx. Two committees provided assurance during 2020 
with regard to applicable SOx certifications. The Disclosure 
Committee reviews the Company’s financial statements for 
appropriate disclosure and designs and maintains DCPs and 
reports to, and is subject to the oversight of, the Chief Executive 
and the Finance and Transformation Director. A sub-committee 
of the Disclosure Committee, the SOx Steering Committee, 
provides assurance that ICFR have been designed, and are being 
implemented, evaluated and disclosed appropriately, in accordance 
with applicable requirements and subject to the oversight of the 
Chief Executive and Finance Director. The activities of this sub-
committee are directly reported to the Disclosure Committee. 

The outputs from the Disclosure Committee and SOx Steering 
Committee were presented to and reviewed by the Committee. 
No material weaknesses were identified and the Committee 
was satisfied that, where areas for improvement were identified, 
processes are in place to ensure that remedial action is taken and 
progress is monitored.

In 2020, the Committee also reviewed the scope of the external 
auditors’ SOx procedures, and received reports on their progress 
with their independent assessment of ICFR across the Group.

Code of Ethics for the Chief Executive and Senior Financial 
Officers
The Company has adopted a Code of Ethics applicable to the Chief 
Executive, the Finance and Transformation Director, and other 
senior financial officers, as required by US securities laws and NYSE 
listing standards. No waivers or exceptions to the Code of Ethics 
were granted in 2020. 

Annual review 
The Financial Reporting Council’s ‘Guidance on Risk Management, 
Internal Control and Related Financial and Business Reporting’ 
provides guidance in relation to issues of risk and internal control 
management and related reporting.

The processes described above, and the reports that they give rise 
to, enable the Board and the Committee to monitor risk and internal 
control management on a continuing basis throughout the year 
and to review its effectiveness at the year-end. The Board, with 
advice from the Committee, has completed its annual review of the 
effectiveness of that system for 2020.

The Board is satisfied that the system of risk and internal control 
management accords with the UK Corporate Governance Code 
2018 and satisfies the requirements for internal controls over 
financial reporting. 

Group Standards of Business Conduct
The Committee is responsible for monitoring compliance with 
the SoBC, and reports on this to the Board. The SoBC requires 
all staff to act with a high degree of business integrity, comply 
with applicable laws and regulations, and ensure that standards 
are never compromised for the sake of results. Every Group 
company and all staff worldwide, including senior management 
and the Board, are expected to adhere to the SoBC. The SoBC and 
the Group’s Delivery with Integrity compliance programme are 
discussed on pages 56 to 57. 

All Group companies have adopted the SoBC or local equivalent. 
Information on compliance with the SoBC is gathered at a regional 
and global level and reports of SoBC allegations, including details of 
the channels through which allegations are reported, are provided 
on a regular basis to the Regional Audit and CSR Committees, 
Corporate Audit Committee, and to the Committee. A breakdown 
of SoBC contacts and SoBC allegations reported across the Group 
in 2020 is set out on page 57. 

The SoBC and information on the total number of SoBC contacts 
and SoBC allegations reported in 2020 (including established 
breaches) is available at bat.com/sobc.

Speak Up
The Group maintains Speak Up channels which enable concerns 
regarding SoBC compliance matters, including concerns about 
possible improprieties in financial reporting, to be raised in 
confidence (and anonymously should an individual wish) without 
fear of reprisal. 

The SoBC includes the Group’s Speak Up policy, which is 
supplemented by local procedures throughout the Group that 
provide staff with further guidance on reporting matters and 
raising concerns, and the channels through which they can do so. 
The Board periodically reviews the Group’s Speak Up policy and 
reports arising from Speak Up channels. The Board is satisfied that 
the Group’s Speak Up policy and procedures enable proportionate 
and independent investigation of matters raised, and ensure that 
appropriate follow-up action is taken.

Further information about the Group’s Speak Up channels and Speak Up reports in 
2020 is provided at page 57

Political contributions
The Group does not make contributions to UK or European Union 
(EU) political organisations or incur UK or EU political expenditure. 
The total amount of political contributions made to non-UK and 
non-EU political parties in 2020 was £4,851,616 (2019: £4,466,171) 
as follows: 

Reynolds American Companies reported political contributions 
totalling £4,851,616 (US$6,229,475) for the full year 2020 to US 
political organisations and to non-federal-level political party and 
candidate committees in accordance with their contributions 
programme. No corporate contributions were made to federal 
candidates or party committees and all contributions were made in 
accordance with applicable laws.

All political contributions made by Reynolds American Companies 
are assessed and approved in accordance with Reynolds 
American’s policies and procedures to ensure appropriate 
oversight and compliance with applicable laws. 

In accordance with the US Federal Election Campaign Act, 
Reynolds American Companies continue to support an employee-
operated Political Action Committee (PAC), a non-partisan 
committee registered with the US Federal Election Commission 
that facilitates voluntary political donations by eligible employees 
of Reynolds American Companies. According to US federal finance 
laws, the PAC is a separate segregated fund and is controlled 
by a governing board of individual employee-members of the 
PAC. In 2020, Reynolds American Companies incurred expenses, 
as authorised by US law, in providing administrative support to 
the PAC. 

No other political contributions were reported.

BAT Annual Report and Form 20-F 2020Remuneration Report

Annual Statement 
on Remuneration

Dimitri  
Panayotopoulos
Chairman of the 
Remuneration 
Committee

Index to our Remuneration Report
Policy Report
1.  Summary of our Directors’ Remuneration Policy  
2.  Overview of what our Executive Directors earned in 2020 and why  
3.  Executive Directors’ Remuneration for the Year Ended  

31 December 2020  

4.  Executive Directors’ Remuneration for the Upcoming Year  
5.  Chairman and Non-Executive Directors’ Remuneration  

for the Year Ended 31 December 2020  

6. Directors’ Share Interests  
7. Other Disclosures  
8. The Remuneration Committee and Shareholder Engagement  

 120

 124

 125

 131

 132

 133

 136

 137

The following Annual Report on Remuneration has been prepared in accordance with 
the relevant provisions of the Companies Act 2006 and as prescribed in The Large and 
Medium-sized Companies and Group (Accounts and Reports) (Amendment) Regulations 
2013 (the UK Directors’ Remuneration Report Regulations). @Where required and for the 
purpose of the audit conducted in accordance with International Standards on Auditing 
(ISA) data has been audited by KPMG and this is indicated appropriately.@

Introduction
I am pleased to present to you the Directors’ Remuneration Report 
for the year ended 31 December 2020 which sets out our role and 
work during this year, during which we welcomed Karen Guerra to the 
Committee. The report contains: 

 – a summary of the current Directors’ Remuneration Policy, approved 

at the 2019 AGM; and 

 – the Annual Remuneration Report, explaining how the Remuneration 

Policy has been implemented during 2020, and how it will be 
implemented in 2021. 

When the Committee met in early 2020, the COVID-19 outbreak was 
in its very early stages, it had not been declared a pandemic and the 
magnitude of the impact it would have across the world was not yet 
apparent. Along with many other organisations, we now find ourselves 
in a very new and challenging operating environment. 

The impact of COVID-19 on our organisation in 2020 has been 
significant and wide ranging. We are tremendously proud of how the 
Group’s employees have responded in the face of unprecedented 
circumstances and widespread disruption, demonstrating resilience 
and continued focus on delivering growth while rapidly adjusting to 
new ways of working across our business.

In line with our Ethos, the Group’s response to the COVID-19 pandemic 
has been focused on looking after our people and protecting their 
health, safety and wellbeing while acting swiftly to support those in 
the communities in which we operate. Even in light of the widespread 
disruption caused by the COVID-19 pandemic, the Group has not 
entered furlough arrangements or made redundancies as a result 
of the pandemic, nor do we have plans to do so. We are committed 
to emerging stronger from the pandemic through our focus on our 
people, consumers and customers around the world.

117

Remuneration and strategy
Our Directors’ Remuneration Policy was approved in April 2019 
with significant support from our shareholders. The Remuneration 
Committee has focused this year on ensuring that the Remuneration 
Policy is fully implemented together with reviewing alignment to 
the Company’s long-term strategy delivery through our incentive 
schemes. Our focus is to ensure that the Remuneration Policy enables 
the Company to:

 – attract and retain top quality talent in the global marketplace; 

 – promote and reward high levels of sustainable long-term 

performance in both an appropriate and competitive manner to the 
benefit of shareholders and wider stakeholders; 

 – create close, long-term links between the Company’s senior 

management and its shareholders; and

 – incorporate best practice policy features into its remuneration 

strategy while maintaining policy elements which remain 
appropriate for the Company. 

The Committee considers these objectives carefully when reviewing 
executive and Group-wide remuneration matters, to ensure there 
is an appropriate balance between market competitiveness, pay for 
performance, fairness and sustainability. 

Our talent attraction landscape is global and has become increasingly 
diverse as the Group’s business continues to transform. It is essential 
that we have the right framework and practices in place to attract 
talent globally. In this context, geographic differences in pay levels 
present challenges for the Group, considering the international 
mobility of the global senior talent pool. As a substantial part of our 
business is based in the US, the significant pay differential between 
the US market and the UK continues to be a specific challenge which 
we continue to keep under close review. 

The Committee looks to ensure that the performance metrics 
for the short and long-term incentive schemes continue to be 
aligned to objectives integral to the Company’s long-term strategy. 
Performance measures are reviewed every year to ensure the 
Company is providing focus, incentivising the right behaviours and 
creating value. 

To that end, we have engaged with our largest shareholders regarding 
the focus and orientation of the short-term incentive (STI) scheme and 
following this engagement, the Committee has decided to make some 
important changes to the performance metrics for 2021. The changes 
are made with the aim of reflecting our corporate purpose in the 
Group’s remuneration strategy and our commitment to reduce the 
health impact of our business as part of our A Better TomorrowTM 
agenda. These take into account shareholder feedback and focus on 
harm reduction as a key area to deliver sustainable growth for the 
future, as follows:

 – The introduction of a new metric ‘New Categories Revenue’, with 
a 20% weighting attached to it. This metric is aligned with our 
transformation ambitions and stated targets and will measure 
future growth in our New Categories business, further details are 
provided on page 277. 

 – The ‘Group share of key markets’ metric is retained, with Tobacco 

Heating Products (THP) share performance now included for major 
markets and consequently the weighting will be adjusted from 10% 
to 15%. 

 – The 'deleveraging excluding foreign exchange' metric is retained 

with the weighting adjusted from 30% to 35%.

 – The 'adjusted profit from operations' metric is retained with the 

current weighting of 30%.

 – Consequently, the ‘adjusted revenue growth from the strategic 

portfolio’ metric will be removed from the International Executive 
Incentive Scheme (IEIS) to allow for an increased weighting for 
measures of performance in New Categories.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information118

Remuneration Report
Annual Statement on Remuneration
Continued

These changes to performance metrics will apply to the STI scheme 
in operation for the Executive Directors and the Group’s wider 
management population. Importantly they will ensure that non-
combustibles performance is embedded in 35% of the total short-
term incentive scheme opportunity.

These results are reflected in the outcomes for the Group’s STI, the 
IEIS, for which the corporate result across the four measures (Group’s 
share of key markets, adjusted revenue growth from the strategic 
portfolio, adjusted profit from operations and deleveraging excluding 
foreign exchange) was 71.1%. 

These changes will also ensure the Group has a consistent STI 
footprint globally to provide focus and alignment with Group strategy 
and to promote effective engagement and collaboration across its 
global management population. These are set out in full on page 122. 

We consider the changes to the IEIS to be a first step to reflect the 
Group’s transformation agenda in our remuneration plans. We will 
continue to appraise our remuneration plans and alignment to our A 
Better TomorrowTM agenda during 2021 as we prepare a new Directors’ 
Remuneration Policy for 2022.

Stakeholder engagement
The Board takes its corporate responsibilities very seriously. 
Our programme of shareholder and wider stakeholder engagement in 
2019 contributed to re-shaping our Directors’ Remuneration Policy and 
this dialogue continued in 2020 in relation to implementation of the 
Remuneration Policy for the Executive Directors.

The Committee recognises the complexity of the world in which 
we operate, never more so than in the current market context. 
Engagement with shareholders and stakeholders often gives rise 
to varied and conflicting perspectives, as has been our experience 
during 2020. Following the Company’s AGM held in April 2020, we 
acknowledged the vote of 38.06% against the Director’s Remuneration 
Report in our voting results announcement. We have engaged with 
a number of shareholders that voted against this resolution to 
understand their position and perspectives on the management of 
salary increases and executive pay within the current market context in 
particular. The Committee has discussed the feedback received in detail 
and the matters raised by shareholders have remained under active 
consideration as we reviewed Group performance in 2020. 

As mentioned above, we have recently engaged with our largest 
shareholders regarding the STI scheme metrics for 2021 and 
shareholder feedback has helped to shape the focus and orientation 
of the scheme for the year ahead, with a particular focus on the 
Group's transformation.

I would like to thank our shareholders and wider stakeholders for their 
feedback, and we will maintain dialogue on our Remuneration Policy 
and practices. 

Group performance
Our incentive plans are closely aligned to our strategy and the 
performance metrics underpinning those incentive plans align with 
the key performance indicators set out in the Strategic Report. 
The Group has delivered a strong performance for 2020 in what has 
proven to be an exceptionally challenging environment arising from 
the COVID-19 pandemic. Stretching performance targets for 2020 
were set by the Committee prior to the COVID-19 outbreak being 
declared a pandemic and have remained unchanged for the Directors 
for the 2020 performance period.

The Group has delivered significant combustibles and THP volume 
share gains of 33bps over performance in 2019 together with a strong 
performance in adjusted revenue growth at constant rates of 7.0% 
from the Strategic Portfolio, including growth in New Categories 
revenues at constant rates of 15.4%. The Group has delivered growth 
in adjusted profit from operations at constant rates of 4.8% and 
continued to make progress with its deleveraging (excluding foreign 
exchange) ambition with a full year performance of 0.33x. In addition, 
the Group has delivered a compound annual growth rate in adjusted, 
diluted EPS of 5.5% at current rates through the three year 2018 to 
2020 period @and a corresponding operating cash flow conversion 
ratio of 104.2% at current rates over the same period@.

The 2018 Long-Term Incentive Plan (LTIP) award, based on results 
across relative Total Shareholder Return (TSR), adjusted diluted 
EPS, adjusted revenue growth at constant rates and the operating 
cash flow conversion ratio, will vest in March 2021 at 52.6%. 
The Remuneration Committee has considered the vesting result and 
concluded that this is an accurate reflection of the strong, sustained 
underlying performance of the Group in challenging and volatile 
market conditions. It also reflects, through the relative TSR measure, 
the movement in the Group’s share price during the performance 
period. Consequently, the absolute value attached to the awards at 
the close of the three-year performance period is circa 64% lower than 
the face value of the 2018 awards at grant.

Following the determination of the outcomes for both the 2020 
IEIS and 2018 LTIP, the Committee considered the results against 
the underlying performance of the Group and considered that the 
outcomes were a fair reflection of performance and no adjustments 
were required. In addition, share price fluctuations are reflected 
throughout the directors’ remuneration, in the vesting and holding 
periods as well as their individual shareholdings. The performance 
of our key metrics that delivered the IEIS and LTIP remuneration 
outcomes are summarised on page 124.

Executive Director remuneration
The Committee has given very careful consideration to the total 
remuneration positioning of the Executive Directors in the context 
of their current positions relative to the market, development in their 
roles, individual performance and the level of pay increases for UK 
employees generally, together with the expectations of shareholders 
with respect to the management of executive pay. Pay increases for 
UK employees are expected to range between 0% and 7%, based on 
performance in the prior year, with the average of employee increases 
falling within the 2.6% to 3.0% range.

The Remuneration Committee has decided that the salary increase 
for the Chief Executive will be 3%, which is within the range to be 
applied to the majority of employees. The increase has been awarded 
to recognise the leadership of the Chief Executive in 2020, where Jack 
Bowles has led the Group to deliver a strong financial performance 
through an intense period of disruption while continuing to progress 
with the transformation agenda of the Group. The Group has delivered 
productivity improvements and savings through Quantum and 
has continued to establish new capabilities as part of the A Better 
TomorrowTM agenda while safeguarding the organisation through 
skilful management in a time of crisis. Consequently, with effect from 
1 April 2021 Jack Bowles’ salary will be £1,325,610.

Mr Marroco’s salary increase was considered by the Committee 
following the recent extension of his responsibilities, which are both 
material and permanent. In order to accelerate the delivery of the 
transformation agenda and the realisation of our corporate purpose, 
the scope of Mr Marroco’s role has been expanded to become Finance 
and Transformation Director as set out on page 92 of the report.

In addition to his role as Finance Director, Mr Marroco has been 
asked to design and deliver a strategic initiative which will accelerate 
the delivery of the Group’s strategy and ambitions as part of the 
A Better TomorrowTM agenda. The associated scope is broad and 
multifunctional in nature, with the principal objective of accelerating 
the Group’s transformation to become a multi-category business. 

We believe the accountabilities of this new role go significantly 
beyond those that would normally be associated with the Finance 
Director position.

BAT Annual Report and Form 20-F 2020119

Mr Marroco will oversee five cross-functional and interconnected 
workstreams (the Group’s innovation, organisation, sustainability, 
digital and productivity strategies), the orchestration of which will 
accelerate the Group’s imperatives of combustible value growth, 
a step change in New Categories performance and a simpler and 
smarter organisation. The commercial aspirations include the growth 
of New Categories revenues to £5 billion by 2025 and the growth 
of new non-combustibles consumers from 13.5m to 50m by 2030. 
In addition, the leadership structure reporting to Mr Marroco has 
been substantially expanded in light of his enlarged role. In the past, 
the Group has established a standalone role within the executive 
team to lead these initiatives; the integration with Mr Marroco’s 
current responsibilities is viewed as a stronger proposition in order to 
accelerate delivery. 

Following consultation with some of our largest shareholders, 
the Committee has considered how to address this expansion of 
responsibilities. We are pleased that shareholders have acknowledged 
the substantive changes to Mr Marroco's role and the significance of 
this change for the Group's transformation agenda. We have taken 
feedback from shareholders into account in deciding to implement a 
two-step salary increase for Mr Marroco, as follows:

 – A 4% increase from 1 October 2020, the date upon which Mr 

Marroco assumed these new responsibilities, that results in a 
base salary of £803,400, with no further increase in salary in April 
2021; and

 – An increase from 1 April 2022 equal to the average increase for 
UK employees plus 3%, subject to continued development and 
sustained performance in role. 

This staged approach will enable the Committee to monitor sustained 
performance, together with market developments. 

At the time of Mr Bowles’ and Mr Marroco’s appointments, the 
Committee set remuneration at a level to reflect that these were 
their first Executive Director appointments, and significantly below 
the level for the previous incumbent in each role and in the wider 
market. As previously communicated, the Committee intends to 
keep their remuneration positioning under review, to ensure their 
remuneration progresses in line with development and performance 
such that it may be brought more closely into line with the market 
over time. The Committee may determine it appropriate to award 
increases above the average for UK employees in the future but within 
the range of increases for the wider UK population, subject to the 
performance and development of the Executive Directors in their roles 
and taking into account pay considerations for our wider workforce. 
The adjustments to salary for Mr Marroco are consistent with these 
principles and this approach is consistent with how the remuneration 
of employees across the Group is reviewed as they develop and 
progress in their roles.

Incentive plan awards from 2021
The basis for awards made under the LTIP in 2021 will follow the 
Company’s practice where the share price for new awards is an average 
of the mid-market price across the three trading days prior to the award 
being made. The Committee is satisfied that maintaining this established 
practice will result in awards which are in proportion with previous awards 
made to the Executive Directors and the Committee retains discretion to 
review formulaic LTIP outcomes at vesting.

Pay and transparency
The Committee is acutely aware of continued debate in relation to 
executive remuneration and corporate governance, the emphasis on 
long-term alignment with shareholder interests, and the importance 
of considering executive compensation in the broader context of the 
Group’s workforce.

This report includes our CEO-to-employee pay ratio for the 2020 
financial year. We have continued to use calculation method A, using 
total full-time remuneration for all UK employees, which we believe to 
be the most robust and comprehensive means of assessment and is  
also reflective of shareholder preferences. 

The Group’s CEO-to-employee pay ratio for 2020 was 66:1 at the median 
level, reflecting the diversity of our business footprint and employee 
population across the UK. Further details can be found on page 130.

In March 2021, we will be publishing data relating to UK Gender Pay in 
line with the statutory requirements. Following a review of the data 
prior to publication, the Committee noted that while men and women 
are rewarded equally for similar roles, the Group does have a ‘gender 
pay gap’ as defined by UK legislation. The pay gap is largely a reflection 
of having more men than women in senior roles and the Group has 
a comprehensive set of diversity initiatives in place to drive progress 
in this area. These are explained further on pages 108 and 109 and in 
our Gender Pay Report and our work with the diversity and inclusion 
agenda will continue to broaden in 2021 as we now start the data 
gathering exercise for ethnicity pay data. 

As a result of our continued focus we have seen an increase in the 
proportion of women in our upper pay quartile in 2020, from 27% 
to 29%, contributing towards a 6% improvement in our mean pay 
gap. On the other hand, the combination of a higher number of men 
recruited into senior roles during the April to April reporting period and 
more women recruited into junior roles in 2020 has led to our median 
pay gap widening slightly from 33% to 35%. We are confident that this 
is only a short-term development and, as we develop and nurture our 
female talent into more senior, higher-paid roles, we expect to see an 
improvement over the longer term.

Other initiatives in 2020
Building on its work during 2019, the Committee has continued to 
review the Group’s remuneration strategy and related practices 
for its wider workforce. In this transformative period for the Group, 
there has been significant change in our talent attraction landscape 
and capability requirements, and the Committee recognises the 
importance of flexibility in our remuneration practices to remain agile 
and adaptive to changes in our business.

The Committee has undertaken a focused review of our pay 
comparator group to ensure it reflects the Group’s increasingly diverse 
capability requirements in the international talent marketplace. As a 
result of this review, a new comparator group will be implemented 
throughout the Group for 2021 which we believe is better suited to 
support our talent attraction and retention ambitions. Changes to the 
pay comparator group will apply to the Executive Directors and the 
Group’s wider management population.

Following a detailed review of the Group’s legacy defined benefit 
pension arrangements in the UK and a programme of consultation 
with employees, the defined benefit pension arrangements in the UK 
closed to future accrual in 2020. This means there is now an aligned, 
consistent defined contribution retirement benefit arrangement in 
place for all UK employees.

Our focus in 2021
The annual report on remuneration details remuneration in 2020 
and the decisions made by the Remuneration Committee during 
this period and will be put forward for an advisory vote at the 2021 
AGM. The Board places great value on the direct engagement and 
feedback from our shareholders and wider stakeholders on our 
Remuneration Policy and practices and I look forward to continuing 
this dialogue in 2021.

Dimitri Panayotopoulos
Chairman, Remuneration Committee

16 February 2021

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information120

Remuneration Report
Annual Statement on Remuneration
Continued

1 Summary of our Directors’ Remuneration Policy
The Remuneration Policy for the Executive Directors and the Non-Executive Directors was approved by shareholders at the AGM 
on 25 April 2019. 

The full Directors’ Remuneration Policy is set out in the Remuneration Report 2018 contained in the Annual Report for the year ended 
31 December 2018, which is available at bat.com.

To assist in reviewing our Annual Report on Remuneration, we have summarised the key elements of the Directors’ Remuneration Policy  
as it principally applies to remuneration paid during 2020.

Directors’ Remuneration Policy summary: our remuneration strategy
The Committee’s remuneration principles seek to reward the delivery of the Group’s strategy in a simple and straightforward manner 
which is aligned to shareholders’ long-term sustainable interests. 

The remuneration structure comprises fixed and variable elements. These rewards are structured and designed to be both transparent 
and stretching while recognising the skills and experience of the Executive Directors and ensuring rewards are competitive in the 
global marketplace. The fixed elements comprise base salary, pension and other benefits. The variable elements are provided via two 
performance-based incentive schemes (a single short-term cash and share incentive annual bonus plan (STI), and a single Long-Term 
Incentive Plan (LTIP)).

In applying these principles, the Remuneration Committee maintains an appropriate balance between fixed pay and the opportunity to 
earn performance-related remuneration with the performance-based elements forming, at maximum opportunity, between 80% and 
90% of the Executive Directors’ total remuneration. The Directors’ Remuneration Policy is kept under regular review to ensure alignment 
with business strategy and to promote the long-term success of the Group.

Strategic Purpose

Salary

To attract and retain high-calibre individuals 
to deliver the Group’s long-term strategy 
and to offer market-competitive levels of 
guaranteed cash to reflect an individual’s 
skills, experience and role within the Group.

Benefits

To provide market-competitive benefits 
consistent with the role which: 

 – attract and retain high calibre individuals 
to deliver the Group’s long-term strategic 
plans; and 

 – recognise that such talent is global in 

source and that the availability of certain 
benefits (e.g. relocation, repatriation, 
taxation compliance advice) will from 
time to time be necessary to avoid such 
factors being an inhibitor to accepting 
the role.

Pension

To provide competitive post-retirement 
benefit arrangements which recognise 
the external environment in the context 
of attracting and retaining senior high 
calibre individuals to deliver the Group’s 
long-term strategy.

Key Features

 – Normally paid in 12 equal monthly instalments during the year;

 – Reviewed annually in February (changes effective from April) or subject to ad-hoc review 

on significant change of responsibilities;

 – Reviewed taking into consideration several factors including individual performance and 

appropriate market data based on a Pay Comparator Group;

 – Annual increases will generally be in the range of the increases in the base pay of other 

UK-based employees in the Group and will not exceed 10% per annum; and

 – Recently appointed Executive Directors’ base salaries may exceed the top of the range 
of the salary increases for UK-based employees where the Remuneration Committee 
considers it appropriate to reflect the accrual of experience.

The Company offers the following contractual benefits to Executive Directors:

 – A car or car allowance (maximum annual value £20,000);

 – Use of a car and driver for personal and business use; 

 – Employment tax advice (as required but not exceeding £30,000 per annum);

 – Tax equalisation payments (where appropriate);

 – Private medical insurance, including general practitioner ‘walk in’ medical services;

 – Personal life and accident insurance (designed to pay out at a multiple of four and five 

times base salary, respectively);

 – Housing, education allowances or similar arrangements as appropriate to family 

circumstances; and 

 – Other benefits may include Executive Directors and their partners’ attendance at 

hospitality or similar functions, and the provision of benefits which may be treated as 
benefits for tax purposes, such as the provision of home security and reimbursement of 
expenses incurred in connection with their duties.

 – Only base salary is pensionable.

 – Defined Contribution (“DC”) benefits – Executive Directors are eligible to receive a pension 
benefit equivalent to a maximum of 15% of base salary as a contribution into the British 
American Tobacco UK Pension Plan or, as alternative provision, they can opt for either 
a cash allowance or accrual in a DC unfunded arrangement. The Company contribution 
rate is aligned with the benefit available to our wider UK population where the default 
contribution rate is 15%, comprising of a core 10% contribution rate and an additional 5% 
contribution on a matching basis to an employee’s pension contribution.

BAT Annual Report and Form 20-F 2020121

Short-term incentives (STI)

 – To incentivise the attainment of 

Opportunity

corporate targets aligned to the Group’s 
strategic objectives on an annual basis, 
with a deferred element to ensure 
alignment with shareholders’ interests. 

 – To ensure, overall, a market-competitive 
remuneration to attract and retain high 
calibre individuals to deliver the Group’s 
long-term strategy.

 – Chief Executive – Maximum 250%; on-target 125%.

 – Finance and Transformation Director – Maximum 190%; on-target 95%.

Operation

 – 50% of the incentive delivered as cash; 50% as deferred shares (DSBS) which vest after 

three years. Deferred shares attract a dividend equivalent which is delivered in additional 
quarterly interim dividend equivalent shares;

 – The Remuneration Committee sets the performance targets each year at the beginning of 
the performance period and is able to vary the exact measures and the weighting of them 
from year to year;

 – Performance measures for 2020 can be found on page 126 and for 2021 on page 131;

 – The Remuneration Committee has discretion to adjust outcomes in circumstances where 
it considers it is appropriate to do so to reflect the overall performance of the Company;

 – In cases of identified poor individual performance, the corporate result may be reduced by 

up to 50%; and

 – Clawback and malus provisions are in place.

Long-term incentives (LTIP)

 – To put in place a combination of 

Opportunity

measures with appropriately stretching 
targets around the long-term strategy 
delivery that provides a balance relevant 
to the Company’s business and market 
conditions as well as alignment between 
Executive Directors’ and shareholders’ 
interests.

 – Maximum annual award of shares of 500% of salary for all Executive Directors. 

 – Normal annual grants of 500% of salary for the Chief Executive and 400% of salary for the 

Finance and Transformation Director.

Operation

 – LTIP awards vest only to the extent that:

 – To facilitate the appointment of senior 

 – the performance conditions are satisfied at the end of the three-year performance 

high calibre individuals required to deliver 
the Groups’ long-term strategy, and 
to promote the long-term success of 
the Company.

period; and

 – an additional vesting period of two years from the third anniversary of the date of grant 

has been completed;

 – Dividend equivalent shares are awarded at the end of the extended vesting period to the 

extent that the awards vest;

 – The Remuneration Committee sets the performance targets for the applicable 

performance period each year;

 – Vesting levels are based on the achievement of appropriately stretching targets against 

performance measures aligned to the Group’s long-term strategy;

 – Performance measures for the 2018-2020 performance period are detailed on page 127 

and for the awards to be granted in 2021 are detailed on page 132;

 – The Remuneration Committee has discretion to adjust the level of vesting in 

circumstances where it considers it is appropriate to do so to reflect the overall 
performance of the Company; and

 – Clawback and malus provisions are in place.

Shareholding requirements

 – To strengthen the alignment between 

Executive Directors are required to hold shares in the Company: 

the interests of the Executive Directors 
and those of shareholders by requiring 
Executive Directors to build up a 
high level of personal shareholding in 
the Company.

 – To ensure long-term alignment between 
the interests of the Executive Directors 
and those of shareholders through 
the operation of post-employment 
shareholding requirements. 

 – during service as a Director, equal to the value of the same multiple of salary at which LTIP 
awards are made to that Director (currently, 500% for the Chief Executive and 400% for 
the Finance and Transformation Director from 2020 onwards); and

 – after ceasing service as a Director, equal to the value of 100% of the shareholding 

requirement that applied while a Director for a period until the second anniversary of 
cessation of employment with the Group.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information122

Remuneration Report
Annual Statement on Remuneration
Continued

All-employee share plans

Executive Directors are eligible to 
participate in the Company’s all-employee 
share schemes which are designed to 
incentivise employees by giving them 
an opportunity to build shareholdings in 
the Company.

 – All-employee share schemes are the Partnership Share Scheme, the Sharesave Scheme 

and the Share Incentive Plan (SIP); and

 – Executive Directors are subject to the same limits on participation as other employees, as 

defined by the applicable statutory provisions. 

How the Policy Addresses the Factors Set Out in the UK Corporate Governance Code 2018:
Our remuneration principles and the key elements of the Directors’ Remuneration Policy align with the UK Corporate Governance Code 
2018 requirements, as follows:

Clarity and simplicity
Our policy provides an overall remuneration package that is transparent for our Executive Directors and shareholders alike; its simple 
structure has a clear and straightforward link to the delivery of the Group’s long-term strategy. Principles driving fixed remuneration 
(salary, benefits, pension) are closely aligned with the wider workforce and variable remuneration (STI and LTI) rewards delivery of financial 
and strategic objectives both in the short and long-term.

Risk
The combination of performance target setting for the STI and LTI, the inclusion of provisions for discretionary adjustments and malus 
and clawback provisions ensure that we remunerate our Executive Directors in accordance with high standards of governance while 
mitigating, as far as possible, reputational and other risks arising from remuneration that are not proportionate to outcomes.

Predictability and proportionality
There is a clear link between the operation of our short and long-term incentive plan awards and the delivery of our strategy and long-
term performance. Variable remuneration at the Company accounts for between 80%-90% of an Executive Director’s total remuneration, 
ensuring that poor performance is not rewarded. Further detail on short and long-term incentive plan awards are detailed on pages 126 
and 127.

Alignment to culture
The Remuneration Committee has worked extensively to develop a policy that aligns the Executive Directors closely to the wider 
workforce and rewards long-term sustainable performance. The Remuneration Committee continually reviews the Policy, taking into 
account any feedback received from engagement with the wider workforce and shareholders, to ensure it is aligned to the Company’s 
purpose and values, and promotes the long-term success of the Company.

Summary of All-Employee Rewards at BAT: Principles of Remuneration for Our Wider Workforce
The Group’s remuneration policies and practices are founded on a high degree of alignment and consistency across the organisation. 
Accordingly, remuneration for senior management is determined taking into account the remuneration principles that apply to the 
Executive Directors, and similar principles also form the basis of the remuneration arrangements for the wider workforce.

The Remuneration Committee is regularly updated on the pay principles and practices in operation across the Group, and considers 
them in relation to the implementation of the Directors’ Remuneration Policy, and in ensuring there is an appropriate degree of alignment 
throughout the Group. The Board’s approach to engagement with the Group’s workforce worldwide is set out on pages 62, 63, 82 and 98. 
Engagement methods available to the Group’s workforce include mechanisms for feedback and dialogue on the Group’s pay policies and 
practices. The Remuneration Committee receives updates from management on feedback received during the year where relevant to 
remuneration matters considered by the Remuneration Committee, and the Remuneration Committee takes feedback into account as 
applicable in determining executive remuneration.

The reward strategy for all employees is built around the following four strategic pillars and comprises fixed and variable 
remuneration elements:

Competitive yet sustainable
 – Competitive remuneration, able to attract and retain talent.

Equitably differentiated
 – Differentiated on clear and objective criteria – level, performance 

 – Agility to meet changing generational needs.

 – Responsible cost structure to support profit delivery.

and experience.

 – Supported by unbiased processes and tools.

Transparent
 – Clear policies, openly communicated.

 – Individual total reward package statements form part of regular 

annual cycle.

Aligned to shareholder interests
 – Competitive employment cost base and incentives that align the 

interests of employees with those of shareholders.

BAT Annual Report and Form 20-F 2020123

Fixed remuneration

Salary
 – Salary is a key element of total remuneration for all employees.

 – Salary ranges for each grade are set by reference to external market data, and individual positioning within the set salary ranges will 

depend on level of experience, responsibility and individual performance.

 – Annual salary reviews typically take place in April each year.

In several markets Collective Labour Agreements (CLAs) exist covering some employees, therefore, some of the above principles may not apply.

Benefits and recognition
 – Benefits provided to employees reflect local market practice and legislative requirements.

 – The benefits architecture for the Group includes core benefits (such as medical insurance and life insurance) and local statutory 

benefits and may be delivered as a combination of benefits in kind, cash allowance and flexible benefits.

 – Additional financial and non-financial rewards can be made for outstanding contributions to the business in exceptional circumstances.

Pension
 – Retirement benefits are provided to employees based on local market practice.

 – Under the UK Defined Contribution arrangements, the Company contributions for all UK employees is 10% of base salary rising to a maximum 

of 15% on a matching basis. For managers in senior management roles, the total contribution to the British American Tobacco UK 
Pension Plan (“Plan”) is automatically restricted to £4,000 per annum in line with the UK government’s Tapered Annual Allowance (where 
the £4,000 per annum restriction was effective from April 2020 having reduced from £10,000 per annum). The balance of any Company 
contributions due above this £4,000 limit is paid as a cash allowance or, alternatively, paid into the Defined Contribution Unapproved Unfunded 
Retirement Benefits Scheme. Employees can choose to opt out of the restriction and have all the Company contribution paid into the Plan.

Variable remuneration

Short-term incentives
Short-term incentive schemes are designed to reward employees across the business for the delivery of financial, strategic and operational 
targets. The Group operates various short-term incentive arrangements, as set out below, with participation dependent on role. 

International Executive Incentive Scheme (IEIS) – globally aligned scheme for all managers in senior management roles (c. 1,700 
employees), including Executive Directors.

 – Incentive opportunities for the IEIS participants are defined globally for each eligible grade.

 – A portion of any award receivable is deferred in BAT shares for three years, with the remaining portion paid in cash during the following year.

 – Dividend-equivalent payments on all unvested deferred shares are paid quarterly in cash via payroll.
Corporate annual bonus plans – in operation for employees in corporate functions who are not eligible to participate in the IEIS.
 – Designed to mirror the basic construct of the IEIS with opportunity levels set locally.

 – Performance metrics aligned to those of the IEIS. 
Functional incentive schemes – in operation for employees in non-corporate functions, examples include trade marketing or factory 
incentive schemes.

 – Opportunity levels are set locally and vary by grade.

 – Functional performance measures are incorporated into each scheme to ensure line of sight for participants. 

Long-term incentives
Long-term incentive schemes are designed to reward and retain our senior talent while aligning the interests of leaders with those of our 
shareholders. From 2020, we have moved from a single LTI plan to a segmented approach by grade as set out below.

Restricted Share Plan (RSP) – globally aligned plan for managers at eligible grades in senior management roles (c. 575), excluding 
Executive Directors. Aligns scheme participants with the success of the Group through its share price.

 – Opportunity levels are defined globally for each eligible grade.

 – No performance conditions apply to awards.

 – Awards are typically granted in March of each year, and vest in full following the end of the three-year vesting period provided the 

participant remains an employee of the Group on the vesting date.

 – Dividend-equivalent payments are paid on shares vesting.
Performance Share Plan (PSP) – discretionary plan for our most senior managers (c. 170), including Executive Directors, which rewards 
their contribution to the long-term global performance of the Company.

 – Opportunity levels are defined globally for each eligible grade.

 – Awards vest only to the extent that the performance conditions are satisfied at the end of the three-year performance period.

 – Awards are typically granted in March of each year, and vest following the end of a three-year performance period.

 – Dividend-equivalent payments are paid on any shares vesting.

All-employee share schemes
 – In the UK, all employees are eligible to participate in the Company’s all-employee share schemes – the Partnership Share Scheme, the 

Sharesave Scheme and the Share Incentive Plan – all of which are HMRC-approved plans, which are designed to incentivise employees 
by giving them an opportunity to build shareholdings in the Company.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information124

Remuneration Report
Annual Statement on Remuneration
Continued

2 Overview of What Our Executive Directors Earned in 2020 and Why 
What our Executive Directors earned in 2020 – @audited@

Single figure for Executive Directors

Jack Bowles

Tadeu Marroco1

Fixed Pay
Salary
Taxable benefits
Pension

Total Fixed Pay

Variable Pay
Short-term incentives
Long-term incentives2,3
Other emoluments4

Total Variable Pay
Total Remuneration

2020
£’000

1,259
592
189
2,040

2,238
786
3
3,027
5,067

2019
£’000

1,175
277
216
1,668

2,824
642
4
3,470
5,138

2020
£’000

775
152
116
1,043

1,046
508
18
1,572
2,615

2019
£’000

301
80
46
427

560
512
–
1,072
1,499

Notes:
1.  Tadeu Marroco was appointed Finance Director on 5 August 2019 and was appointed as an Executive Director on the same date. The amounts shown in the table above for 2019 reflect 

remuneration received while an Executive Director of the Company.

2. The 2018 LTIP award is due to vest on 26 March 2021 for Jack Bowles and Tadeu Marroco based on completion of the three-year performance period on 31 December 2020. The value shown is 
based on the average share price for the three-month period ended 31 December 2020 of 2,701p. Given the share price performance since the date of grant of awards, none of the value shown 
in the table above is attributable to share price appreciation.

3. Long-term incentives shown for 2019: in accordance with the UK Directors’ Remuneration Report Regulations, estimates for the values of the vesting 2017 LTIP awards were given in the 

Annual Report on Remuneration for the year ended 31 December 2019; these amounts have been re-presented to show the actual market value on the date of vesting in 2020. 

4. In the Annual Report on Remuneration for the year ended 31 December 2019, life insurance was included within the ‘Other emoluments’ remuneration item in the single figure table. For the 

Annual Report on Remuneration for the year ended 31 December 2020, life insurance has been included within the ‘Taxable benefits’ remuneration item. The figures for 2019 in the table above 
have been restated to reflect this change.

Further information in respect of this remuneration can be found in Section 3 on page 125.

How this aligns to performance
Short-term incentives for the performance period ended in 2020

Performance summary:
Chief Executive: corporate performance – 177.8% of salary
Finance and Transformation Director: corporate performance – 135.1% of salary
Group share of Key Markets 
+33 bps growth over 2019

Adjusted profit from operations (APFO) 
at constant rates of exchange +4.8% growth

Adjusted revenue growth from the Strategic Portfolio at 
constant rates of exchange 
+7.0% growth

Deleveraging (excluding foreign exchange)
0.33x at constant rates of exchange

Long-term incentives for the three-year performance period ended in 2020

Vesting at 52.6%
Total shareholder return (TSR) 
20 out of 23 in FMCG comparator group 2018–2020

Adjusted diluted earnings per share (EPS) growth 
5.5% CAGR at current rates of exchange

Adjusted diluted earnings per share (EPS) growth 
8.5% CAGR at constant rates of exchange

Adjusted revenue growth 
4.1% CAGR at constant rates of exchange

Adjusted operating cash flow conversion ratio 
104.2% ratio over the performance period

0% achievement 

(0% of award vesting out of possible 20%)
25% achievement 

(4.9% of award vesting out of possible 20%)
75% achievement 

(15.0% of award vesting out of possible 20%)
64% achievement 

(12.7% of award vesting out of possible 20%)
100% achievement 

(20% of award vesting out of possible 20%)

Non-GAAP measures
Adjusted profit from operations (APFO), deleveraging (excluding foreign exchange), adjusted revenue growth from Strategic Portfolio 
at constant rates of exchange, adjusted diluted EPS, adjusted revenue and adjusted operating cash flow conversion ratio are non-
GAAP measures used by the Remuneration Committee to assess performance. Please refer to pages 276 to 285 for definitions of these 
measures @and a reconciliation of these measures to the most directly comparable IFRS measure where applicable.@ 

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020125

3 Executive Directors’ Remuneration for the Year Ended 31 December 2020 
Total remuneration for the year ended 31 December 2020 – @audited@

Salary
Taxable benefits2
 – car allowance
 – health insurance
 – life insurance3

 – tax advice
 – use of Company driver
 – home and personal security4
 – tax & social security5
 – other expenses related to individual and/or accompanied attendance at Company 

functions/events

Total taxable benefits
Short-term incentives
STI vesting percentage (% of maximum)
STI: cash – Group performance cash element
STI: DSBS – Group performance deferred element

Total short-term incentives (page 126)
Long-term incentives6,7
LTIP vesting percentage (% of maximum)
LTIP value to vest
Dividend equivalent8

Total long-term incentives (page 127)

Total pension-related benefits (page 128)
Other emoluments3
Share Reward Scheme (value of ordinary shares awarded)
Sharesave Scheme (face value of discount on options granted)

Total other emoluments
Total remuneration

Jack Bowles

Tadeu Marroco1

2020
£’000

1,259

2019
£’000

1,175

2020
£’000

775

2019
£’000

301

20
15

19
65
85
155
220
13

592

71.1%
1,119
1,119
2,238

54.2%
641
145
786

20
13

15
30
61
6
122
10

277

96%
1,412
1,412
2,824

69.9%
540
102
642

189

216

3
–
3
5,067

4
–
4
5,138

20
13

8
30
55
14
-
12

152

71.1%
523
523
1,046

54.2%
414
94
508

116

3
15
18
2,615

8
5

1
34
30
–
–
2

80

96%
280
280
560

69.9%
431
81
512

46

–
–
–
1,499

Notes:
1.  Tadeu Marroco was appointed Finance Director on 5 August 2019 and was appointed as an Executive Director on the same date. The amounts shown in the table above for 2019 reflect 

remuneration received while an Executive Director of the Company.

2. Taxable benefits: the figures shown are gross amounts as, in line with the UK market, it is the normal practice for the Company to pay the tax which may be due on any benefits, with the 

exception of the car or car allowance. The numbers presented above for tax advice are inclusive of applicable VAT and income tax.

3. In the Annual Report on Remuneration 2019, life insurance was included within the ‘Other emoluments’ remuneration item in the single figure table. For the Annual Report on Remuneration 

2020, life insurance has been included within the ‘Taxable benefits’ remuneration item. The figures for 2019 in the table above have been restated to reflect this change.

4. Figure for home and personal security for Jack Bowles for 2020 relates to necessary security improvements to his residence. As noted in point 2 above, this amount has been grossed up for 

UK tax purposes.

5. Amount for Jack Bowles relates to tax equalisation payments made during the year ended 31 December 2020.

6. The 2018 LTIP award is due to vest on 26 March 2021 based on completion of the three-year performance period on 31 December 2020. The value shown is based on the average share 
price for the three-month period ended 31 December 2020 of 2,701p. The LTIP vesting figures above reflect awards made to Jack Bowles and Tadeu Marroco prior to being appointed 
as Executive Directors.

7. LTIP award shown for 2019: the values disclosed in the Annual Report on Remuneration for the year ended 31 December 2019 were estimated values as the award had not vested by the date of 

that report; these amounts have been re-presented based on the actual market value on the date of vesting of 27 March 2020 of 2,734p.

8. LTIP dividend equivalent payments: the dividend equivalent payment that will attach to the LTIP award that is included in the Single Figure Table is reported. The values for the year ended 

31 December 2019 have been restated on this basis.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information126

Remuneration Report
Annual Statement on Remuneration
Continued

Short-Term Incentives for the Year Ended 31 December 2020
STI performance measures, weightings and results for year ended 31 December 2020 – @audited@

STI: performance measure and target 2020

Description of measure 2020

Actual performance 2020

Group’s share of Key Markets  
(growth over prior year) 
Weighting: 10%

Threshold: 0 bps growth over 2019

Maximum: 10 bps growth over 2019

Global volume share in key markets 
grew by 33 bps.

Strategic Report: Delivering our 
strategy – A Better Tomorrow 
for Consumers

The Group’s volume share in its Key Markets 
accounts for around 80% of the volume of 
the Group’s subsidiaries. The Group’s share 
is calculated from data as independently 
measured by retail audit agencies and 
scanner sales to consumers, or from 
estimated shipment share. The Group’s 
volume share is re-based as and when the 
Group’s Key Markets change or when retail 
audit agency product improvements result 
in the re-statement of data. When re-basing 
does occur, the Company will also restate 
historical data and provide fresh comparative 
data on the markets.

Payout 
(maximum)

10% (10%)

Adjusted revenue growth from the 
Strategic Portfolio 
(growth over prior year) 
Weighting: 30%

Threshold: 3% growth over 2019 

Maximum: 6% growth over 2019 

Adjusted profit from operations 
(APFO) (growth over prior year) 
Weighting: 30%

Threshold: 4.0% growth over 2019

Maximum: 6.5% growth over 2019

Deleveraging (excluding 
foreign exchange) 
Weighting: 30%

Threshold: 0.20x reduction 
versus 2019

Maximum: 0.40x reduction 
versus 2019

The Strategic Portfolio reflects the focus 
of the Group’s investment activity, and is 
defined as Strategic Combustibles and 
Strategic Traditional Oral products, and 
New Category products. This measure is 
assessed at constant rates of exchange. 
Please refer to page 278 for the detailed 
description of the Strategic Portfolio.

APFO is the adjusted profit from operations 
at constant rates of exchange for the year 
ended 31 December 2020. Please refer 
to page 279 for the detailed description 
of APFO.

Deleveraging (excluding foreign exchange) 
refers to the reduction in Adjusted Net Debt 
to Adjusted EDITDA during the year ended 
31 December 2020, assessed at constant 
rates of exchange.

Adjusted revenue from the Strategic 
Portfolio grew by 7.0%.

30% (30%)

Strategic Report: Delivering our 
strategy – A Better Tomorrow 
for Shareholders

APFO growth over the prior year of 
4.8%.

11.6% (30%)

Strategic Report: Delivering our 
strategy – A Better Tomorrow 
for Shareholders

Deleveraging (excluding foreign 
exchange) was 0.33x.

19.5% (30%)

Strategic Report: Delivering our 
strategy – A Better Tomorrow 
for Shareholders

71.1% (100%)

STI outcome for year ended 31 December 2020

Jack Bowles
Tadeu Marroco

Notes:
1.  Malus and clawback provisions apply. 

Available STI award as 
% of base salary

STI award achieved 
as % of maximum  
opportunity

STI award achieved 
% of base salary

STI award achieved
£’000
(Value shown in
Single Figure Table)1 

250%
190%

71.1%
71.1%

177.8%
135.1%

2,238
1,046

2. 50% of the STI award will be paid in cash and 50% as an award under the DSBS. Awards made under the DSBS are in the form of free ordinary shares in the Company that normally vest after 
three years and no further performance conditions apply in that period. In certain circumstances, such as resigning before the end of the three-year period, participants may forfeit all of 
the shares.

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020127

Long-Term Incentives (LTIP) for the Year Ended 31 December 2020 
LTIP performance measures, weightings and results for the year ended 31 December 2020 – @audited@

LTIP: performance measure

Relative TSR1

Relative to a peer group of international 
FMCG companies

Weighting: 20%

EPS growth at current rates 
of exchange

Compound annual growth in adjusted 
diluted EPS measured at current rates 
of exchange

Weighting: 20%

EPS growth at constant rates 
of exchange

Compound annual growth in adjusted 
diluted EPS measured at constant rates 
of exchange

Weighting: 20%
Adjusted revenue2

Compound annual growth measured 
at constant rates of exchange

Weighting: 20%

Adjusted Operating cash flow 
conversion ratio 

Ratio over the performance period 
at current rates of exchange

Weighting: 20%

Total vesting level as a percentage of 
maximum opportunity

Description of measure and target for 2018 LTIP
Performance period 1 January 2018 – 31 December 2020

2018–2020 LTIP target
Threshold
Maximum

2018–2020 LTIP target
Threshold
Maximum

At median, 3% vests
At upper quartile, 20% vests

At CAGR of 5%, 3% vests
At CAGR of 10%, 20% vests

Result achieved Vesting percentage

Ranked 20 
out of 23

0%

(out of maximum 
of 20%)

5.5% CAGR

4.9%

(out of maximum 
of 20%)

2018–2020 LTIP target
Threshold
Maximum

At CAGR of 5%, 3% vests
At CAGR of 10%, 20% vests

2018–2020 LTIP target
Threshold
Maximum

At CAGR of 3%, 3% vests
At CAGR of 5%, 20% vests

2018–2020 LTIP target
Threshold
Maximum

Ratio of 85%, 3% vests
Ratio of 95%, 20% vests

8.5% CAGR

15.0%

(out of maximum 
of 20%)

4.1% CAGR

12.7%

(out of maximum 
of 20%)

104.2% ratio

20%

(out of maximum 
of 20%)

52.6% 

Notes:
1.  Relative TSR: the constituents of the FMCG peer group are listed on page 132.
2. The underpin for adjusted revenue growth measure: the adjusted revenue growth measure can only vest provided the corresponding three-year CAGR of APFO exceeds the CAGR of 

the threshold performance level for APFO as approved annually in the STI and approved by the Board. The underpin was exceeded with reference to the APFO STI outcomes for 2018, 2019 
and 2020.

LTIP outcome for year ended 31 December 2020

Number of ordinary 
shares subject 
to award

Vesting % achieved
(based on 2018–2020 
performance period)

Number of 
ordinary shares  
to vest

Value of ordinary
shares to vest1
£’000

Dividend equivalent 
payment on
vesting2 
£’000

Total value to vest
£’000
(Value shown in 
Single Figure Table)

Jack Bowles3
Tadeu Marroco3

43,785
28,248

54.2%
54.2%

23,731
15,310

641
414

145
94

786
508

The 2018 LTIP awards granted to Jack Bowles and Tadeu Marroco were made prior to their appointments as Executive Directors, therefore 
the vesting date is 26 March 2021 and the shares will become exercisable on that same date.

Notes:
1.  The value of ordinary shares to vest shown above is based on the average share price for the three-month period ended 31 December 2020 of 2,701p.

2. The dividend equivalent amount shown above that will become payable on vesting is the value of the dividend equivalents accrued on the proportion of the award that is due to vest. 

3. The number of shares subject to awards made to Jack Bowles and Tadeu Marroco reflect the award opportunities available to them at the time of the award, prior to being appointed 

as Executive Directors. 

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information128

Remuneration Report
Annual Statement on Remuneration
Continued

Executive Directors’ pension entitlements and accruals for the year ended 31 December 2020 – @audited@ 

Pension values

Jack Bowles
Tadeu Marroco

Total

Total Defined Contribution (DC) fund value as  
at year-end 31 December 2020 £’000

Defined Contribution (DC) 
Unapproved Unfunded 
Retirement Benefit Scheme
(UURBS)1

British American Tobacco UK 
Pension Plan

884
636

1,520

351
181

532

Note: 
1. The DC UURBS credit accrued over the year is increased in line with the Company’s Weighted Average Cost of Debt (WACD) over the year. For the year ended 31 December 2020, a WACD of 

3.6% has been used.

Jack Bowles
The total Company contribution to the DC arrangements over the period 1 January to 31 December 2020 was £189,034. Of this, £4,171 was 
paid to the British American Tobacco UK Pension Plan and £184,863 was credited to the DC UURBS. These total amounts are based on a 
Company contribution rate of 15% of salary per annum.

Tadeu Marroco
The total Company contribution paid to the DC arrangements over the period 1 January to 31 December 2020 was £116,374. Of this, £4,171 
was paid to the funded British American Tobacco UK Pension Plan and £112,203 was credited to the DC UURBS. These total amounts are 
based on a Company contribution rate of 15% of salary per annum.

Notes:
1.  No excess retirement benefits have been paid to or are receivable by an Executive Director or former Executive Director.

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020129

2020

n/a

n/a

Other Information Relating to Chief Executives’ Remuneration for the year Ended 31 December 2020
Chief Executives’ pay – comparative figures 2011 to 2020 
Year

2018

2019

2016

2014

2015

2013

2012

2017

2011

Chief Executives’ 
‘single figure’ of total 
remuneration (£’000)
Paul Adams1 
(to 28 February 2011)
Nicandro Durante2  
(to 1 April 2019)
Jack Bowles 
(from 1 April 2019)

Annual bonus (STI) 
paid against maximum 
opportunity (%)
Paul Adams1 
(to 28 February 2011)
Nicandro Durante2  
(to 1 April 2019)
Jack Bowles 
(from 1 April 2019)

Long-term 
incentive (LTIP) paid 
against maximum 
opportunity (%)
Paul Adams1 
(to 28 February 2011)
Nicandro Durante2  
(to 1 April 2019)
Jack Bowles 
(from 1 April 2019)

5,961

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

5,589

6,340

6,674

3,617

4,543

8,313

10,244

8,651

3,054

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

3,512

5,067

100

100

n/a

100

100

n/a

n/a

85.0

n/a

n/a

87.1

n/a

n/a

81.3

n/a

n/a

49.2

n/a

n/a

73.2

n/a

n/a

0.0

n/a

n/a

100

n/a

n/a

8.7

n/a

n/a

100

n/a

n/a

46.0

n/a

n/a

97.2

n/a

n/a

96.1

n/a

n/a

100

n/a

n/a

50

96

n/a

n/a

70.5

69.3

n/a

n/a

71.1

n/a

n/a

n/a

69.9

54.2

Notes:
1.  Paul Adams retired as Chief Executive on 28 February 2011. Historical data are taken from the Directors’ Remuneration Reports for the relevant years and is recast (as appropriate) on the basis 

of the ‘single figure’ calculation as prescribed in the UK Directors’ Remuneration Report Regulations. 

2. Nicandro Durante retired as Chief Executive on 1 April 2019. Historical data are taken from the Directors’ Remuneration Reports for the relevant years and is recast (as appropriate) on 

the basis of the ‘single figure’ calculation as prescribed in the UK Directors’ Remuneration Report Regulations. His ‘single figure’ remuneration for the years ended 31 December 2011 and 
31 December 2019 have been time-apportioned to reflect the period he was Chief Executive.

Total shareholder return (TSR) performance:1 1 January 2011 to 31 December 2020

450

400

350

300

250

200

150

100

50

0

Bristish American Tobacco

FTSE 100

l

i

g
n
d
o
h
0
0
1
£

l

a
c
i
t
e
h
t
o
p
y
h
f
o
e
u
a
V

l

Dec 10

Dec 11

Dec 12

Dec 13

Dec 14

Dec 15

Dec 16

Dec 17

Dec 18

Dec 19

Dec 20

Note:
1.  Performance and pay chart: this shows the performance of a hypothetical investment of £100 in ordinary shares (as measured by the TSR for the Company) against a broad  
equity market index (the FTSE 100 Index) over a period of 10 financial years starting from 1 January 2011 through to 31 December 2020 based on 30-trading-day average values.  
A local currency basis is used for the purposes of the TSR calculation making it consistent with the approach to TSR measurement for the LTIP.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
 
 
 
 
130

Remuneration Report
Annual Statement on Remuneration
Continued

Annual change in remuneration of Directors’ and employees
The following table shows the percentage change in the Directors’ remuneration measured against a comparator group comprising the UK 
employee population across all UK entities (2020: 2,764 individuals; 2019: 2,980 individuals). This comparator group is considered to be the most 
appropriate group due to the limited number of employees employed under BAT plc contracts outside of the Director group. In addition, using a 
more widely-drawn group encompassing the worldwide nature of the Group’s business would also present practical difficulties in collation and 
a less relevant comparator, given the significant variations in employee pay across the Group, the differing economic conditions and wide 
variations in gross domestic product per capita.

Executive Directors

Non-Executive Directors

Year-on-year percentage change in pay

Average  
UK-based  
Employee

Chief
Executive2

Finance and 
Transformation 
Director3

Dr  
Marion  
Helmes

Sue  
Farr

Jerry 
Fowden4

Luc  
Jobin

Holly 
 Koeppel

Savio  
Kwan

Dimitri
Panayotopoulos5

Kieran
Poynter6

Karen
Guerra7

Darrell
Thomas8

3%

1%

4%

(9%)

2%

2% 198%

2%

3%

2%

21% (66%)

n/a

66%

(19%)

(100%)

(77%)

240% (79%)

(82%)

(84%)

(88%)

(100%)

n/a

n/a

n/a

(5%)

(11%)

(33%)

–

–

–

–

–

–

–

–

–

–

Salary/ 
Fees
Taxable  
Benefits9
Short-
term 
Incentive

Notes: 
1.  The data for the UK-based employees comparator group are made up as follows as at 1 November 2020: (1) the weighted average base salaries; (2) the average taxable benefits per grade; and 

(3) the weighted average bonus result based on that population as at that date. 

2. The Chief Executive figures for salary, taxable benefits and short-term incentives for 2019 are calculated based on Nicandro Durante’s remuneration for the period 1 January to 31 March 
2019 and Jack Bowles’ remuneration for the period 1 April to 31 December 2019. The increase in taxable benefits relates to security and tax equalisation payments made in the year ended 
31 December 2020.

3. The Finance and Transformation Director figures for salary, taxable benefits and short-term incentives for 2019 are calculated based on Ben Stevens’ remuneration for the period 1 January to 

4 August 2019 and Tadeu Marroco’s remuneration for the period 5 August to 31 December 2019.

4. Increase in fees for Jerry Fowden is due to the 2019 fee figure representing the period 1 September 2019 to 31 December 2019 only.

5. From May 2020 Dimitri Panayotopoulos started receiving the Senior Independent Director fee resulting in the fee increase displayed in the table above. 

6. The decrease in fees and taxable benefits for Kieran Poynter is a result of the figures for 2020 representing the period 1 January 2020 to 30 April 2020 only.

7. Karen Guerra was appointed as a Non-Executive Director effective 1 September 2020, therefore no percentage change in fees and taxable benefits is displayed.

8. Darrell Thomas was appointed as a Non-Executive Director effective 7 December 2020, therefore no percentage change in fees and taxable benefits is displayed.

9. Decrease in taxable benefits for Finance and Transformation Director is related to reduction in use of Company driver in 2020. Decreases in taxable benefits for Non-Executive Directors is 

reflective of the significant reduction in travel and attendance of business functions due to COVID-related restrictions.

Chief Executive Pay Ratio Disclosure 
The below table reflects the Chief Executive pay ratio when compared to employees at the 25th, median and 75th percentile of the 
Group’s UK workforce for years 2019 and 2020. The table also includes the salary and total remuneration figures for the employees at each 
percentile for 2020.

Year

20192,3

20204,5

Employees remuneration for 2020

Salary
Total Remuneration

Method 25th percentile pay ratio

Median pay ratio

75th percentile pay ratio

Option A

Option A

144:1

103:1

25th percentile

£33,905
£49,345

86:1

66:1

Median

£53,087
£76,702

36:1

29:1

75th percentile

£91,773
£176,272

Notes: 
1.  Option A uses the total full-time equivalent remuneration for all UK employees for the financial year ended 31 December 2020 and has been used to calculate the ratio as this is viewed to be 

the most robust and comprehensive means of assessment and is also reflective of shareholder preferences.

2. Total pay and benefits for 2019 are based on the workforce as at 1 December 2019 and include the annualised income for the earnings period 1 January 2019 to 31 December 2019.

3. Total pay and benefits for the Chief Executive for 2019 are based on the single figure calculation on page 97 of the 2019 Annual Report. The Chief Executive single figure used in the calculation 

is a combination of remuneration data for both Nicandro Durante and Jack Bowles, recognising the transition in the Group’s leadership which took place in 2019. 

4. Total pay and benefits are based on the workforce as at 1 November 2020 and include the annualised income for the earnings period 1 January 2020 to 31 December 2020.

5. Total pay and benefits for the Chief Executive are based on the single figure calculation on page 124. 

6. Total pay and benefits for the workforce is calculated as far as possible on the same basis as the Chief Executive single figure calculation. This includes salary, taxable benefits, short-term 

incentive, long-term incentive, dividends, pension benefits and any other remuneration receivable. For the purposes of this analysis, the following has been assumed: 

 – For all employees that are eligible for a car benefit, the applicable car allowance amounts have been used;

 – For all employees that participate in the global International Executive Incentive Scheme or equivalent corporate incentive scheme, incentive pay-outs are calculated based on the same 

metrics; and

 – For all employees that participate in the UK DC scheme, Company contributions of 15% of salary have been used.

7. For the calculation of the total pay and benefits for employees, employees on international assignment into and out of the UK have been included; however, assignment benefits, such as 
housing support, education support, home leave allowance or relocation costs, have not been included as these are not consistent with the benefits included in the Chief Executive single 
figure calculation.

8. For hourly paid employees who are not full time, total pay and benefits have been pro-rated based on full-time employee hours.

9. For employees who have joined part way through the year, pro rata income has been used to provide a full year figure.

The figures above show that there has been a significant reduction in the Chief Executive pay ratio across all quartiles from 2019 to 2020. 

BAT Annual Report and Form 20-F 2020131

The reduction is primarily a consequence of three elements of the Chief Executive remuneration package reducing from 2019 to 2020 
and these are pension, short-term incentive and long-term incentive. It should also be noted that the 2019 pay ratio was calculated 
based on a blended figure combining the remuneration of Nicandro Durante and Jack Bowles for their respective periods in the role.

Pension – the 2019 Chief Executive pension figure included the cost of Nicandro Durante’s defined benefit pension plan. Jack Bowles’ 
pension contribution is 15% of annual salary in line with the wider UK workforce.

Short-term incentive – the outcome for the 2019 short-term incentive plan was 96.1% which has reduced to 71.1% for 2020.

Long-term incentive – the outcome for the 2016 LTIP award, for which the performance period ended 31 December 2019, was 69.9% which 
has reduced to 54.2% for the 2018 LTIP award which completed the three year performance period on 31 December 2020. Furthermore, 
the figure for 2019 included income from awards made to Nicandro Durante at Chief Executive award levels. The figure for 2020 includes 
only income from awards made to Jack Bowles prior to his appointment to Executive Director.

The Company believes the median pay ratio for 2020 reflects the diversity of our business footprint and employee population across the UK. 
The Group’s remuneration policies and practices are founded on a high degree of alignment and consistency, with total remuneration at all 
levels providing competitive compensation that enables the attraction and retention of talent while also providing equitable differentiated 
remuneration based on grade, performance and experience. Further details on all-employee rewards at BAT can be found on pages 122 and 123.

4 Executive Directors’ Remuneration for the Upcoming Year
Base salary for 2021 
The Remuneration Committee has determined the following salaries for the Executive Directors.

Executive Directors – salaries

Jack Bowles
Tadeu Marroco1

Notes: 
1. The 4% base salary increase for Tadeu Marroco was effective from 1 October 2020 (see page 119 for further details).

Benefits and pension
No changes have been made to the provision of benefits or pension for 2021. 

Base 
salary from  
1 Apr 2021  
£

1,325,610

803,400

Percentage  
change 
%

Base 
salary from  
1 Apr 2020  
£

3% 1,287,000

4%

772,500

Short-term incentives for 2021
STI opportunity levels for Executive Directors will be in line with those set out in our Directors’ Remuneration Policy. STI metrics and 
weightings are as follows: 

2021 STI metrics & weightings 
Group share of key markets1
New Categories revenue2

Adjusted profit from operations
Deleveraging excluding foreign exchange

Total

15%
20%

30%
35%

100%

Notes: 
1. Group share of key markets will include THP performance for all major markets (markets included are Japan, South Korea, Italy, Czech Republic, Ukraine and Russia). A description of the metric 

can be found on page 274.

2. Further details of the metric can be found on page 277.

Further detail is included in the description of the STI measures for the year ended 31 December 2020 on page 126.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information132

Remuneration Report
Annual Statement on Remuneration
Continued

Long-term incentives for 2021
The Chief Executive and Finance and Transformation Director will be granted an LTIP award equal to a maximum of 500% of salary and 
400% of salary, respectively. The performance measures and weightings for the LTIP award to be granted in 2021 will remain unchanged 
from those for 2020 awards. The measures and targets for 2021 LTIP awards are set out below.

LTIP measures and performance ranges 

Relative TSR

Median performance vs. FMCG peer group to upper quartile.

The current constituents of the FMCG peer group as at the date of this report are:
Altria Group
Anheuser-Busch InBev
Campbell Soup
Carlsberg
Coca-Cola

Colgate-Palmolive Japan Tobacco
Danone
Diageo
Heineken
Imperial Brands

Johnson & Johnson Nestlé
Kellogg
Kimberly-Clark
LVMH

PepsiCo
Pernod Ricard
Philip Morris International

Mondelēz International

EPS growth at current rates of exchange
5%–10% compound annual growth in adjusted diluted EPS over the performance period

EPS growth at constant rates of exchange 
5%–10% compound annual growth in adjusted diluted EPS over the performance period

Adjusted revenue growth
3%–5% compound annual growth over the performance period

Adjusted operating cash flow conversion ratio
Ratio of 85%–95% over the performance period at current rates of exchange 

Procter & Gamble
Reckitt Benckiser
Unilever

% of award 
vesting 
at maximum

% of award 
vesting 
at threshold

20

3

20

20

20

20

3

3

3

3

Total

100

15

5 Chairman and Non-Executive Directors’ Remuneration for the Year Ended 31 December 2020 – @Audited@
The following table shows a single figure of remuneration for the Chairman and Non-Executive Directors in respect of qualifying services  
for the year ended 31 December 2020 together with comparative figures for 2019. 

Chairman
Richard Burrows

Non-Executive Directors
Sue Farr 
Dr Marion Helmes
Jerry Fowden 
Luc Jobin3 
Holly Keller Koeppel4
Savio Kwan
Karen Guerra (from 14 September 2020)
Darrell Thomas (from 7 December 2020)
Dimitri Panayotopoulos 
Kieran Poynter (up to 30 April 2020)

Total

Base fee1
£’000

Chair/Committee 
membership fees1
£’000

Taxable benefits2
£’000

Total remuneration  
£’000

2020

2019

2020

2019

2020

2019

2020

2019

714

695

96
96
96
96
96
96
29
–
124
44
1,487

94
94
32
94
94
94
–
–
94
94
1,384

–

26
26
26
26
53
26
8
–
53
9
253

–

26
26
9
26
51
26
–
–
52
64
280

77

-
3
17
16
23
10
–
–
3
–
149

137

4
13
5
77
125
61
–
–
24
1
447

791

122
125
139
138
172
132
37
–
180
53
1,889

832

124
133
45
197
270
181
–
–
170
159
2,111

Notes:
1.  Committee memberships: are shown, together with changes during the year, in the reports of the respective committees in the Governance sections of the Directors’ Report.
2. Benefits: the Chairman’s benefits in 2020 comprised: health insurance and ‘walk-in’ medical services £16,000 (2019: £15,000); the use of a Company driver £48,000 (2019: £81,000); home 

and personal security in the UK and Ireland £11,000 (2019: £14,000); and commuting flights to London £2,000 (2019: £23,000). The benefits for the other Non-Executive Directors principally 
comprised travel-related expenses incurred in connection with individual and/or accompanied attendance at certain business functions and/or events and ‘walk-in’ medical services. 
The figures shown are grossed-up amounts (as appropriate) as, in line with the UK market, it is the normal practice for the Company to pay the tax that may be due on any benefits.

3. Pension: Luc Jobin receives a pension in respect of prior service to Imasco Limited (acquired in 2000 by the Group) and Imperial Tobacco Canada Limited, a subsidiary of BAT. In 2020 this 

amount was CAD$151,395.00 (£86,112.85) (2019: CAD$150,228.96 (£87,450.72)).

4. Deferred Compensation Plan for Directors of Reynolds American Inc. (DCP): as a former outside director of Reynolds American Inc. Holly Keller Koeppel participated in the DCP under which she elected to defer 
payment of a portion of her Reynolds American retainers and meeting attendance fees to a Reynolds American stock account. Following the acquisition of Reynolds American by BAT, amounts deferred to a 
stock account (Deferred Stock Units or DSUs) mirror the performance of, and receive dividend equivalents based on, BAT American Depository Shares (ADSs). The DSUs of Holly Keller Koeppel are disclosed as 
a note to ‘Summary of Directors’ share interests’ below. DSUs deferred under the DCP will be paid in accordance with the terms of the DCP, section 409A of the US Internal Revenue Code of 1986, as amended, 
and the Director’s existing deferral elections. 

5. The Non-Executive Directors’ fees structure 2020 is set out in the table overleaf.

BAT Annual Report and Form 20-F 2020133

Fees from 1 May 2020 
£

Fees to 30 April 2020 
£

96,850

41,500

40,950

14,100

–

12,500

40,950

14,100

94,500

37,800

39,950

13,750

–

12,200

39,950

13,750

Base fee

Senior Independent Director – supplement

Audit Committee: Chairman

Audit Committee: Member

Nominations Committee: Chairman

Nominations Committee: Member

Remuneration Committee: Chairman

Remuneration Committee: Member

Chairman and Non-Executive Directors’ fees and remuneration for the upcoming year
As described in the Annual Report on Remuneration for the year ended 31 December 2019, the Chairman’s fee was increased from 
£698,000 to £718,940 from 1 April 2020. 

With effect from 28 April 2021, Luc Jobin’s fee as Chairman will be £670,000. 

The fees for Non-Executive Directors are scheduled to be reviewed in April 2021 with any changes being effective from 1 May 2021.

6 Directors’ Share Interests
Summary of Directors’ share interests – @audited@

Ordinary shares 
held at 
31 Dec 2020

Unvested awards subject to 
performance measures and 
continued employment  
(LTIP)

Unvested awards 
subject to 
continued 
employment only  
(DSBS)

Unvested  
interests 
(Sharesave)

Total ordinary 
shares subject 
to outstanding 
scheme interests

Total of all interests 
in ordinary shares at 
31 Dec 2020

Outstanding scheme interests 31 Dec 2020

Executive Directors
Jack Bowles1,3
Tadeu Marroco2,3

Chairman
Richard Burrows

Non-Executive Directors
Sue Farr
Jerry Fowden4
Dr Marion Helmes

Luc Jobin4
Holly Keller Koeppel4,5
Savio Kwan3
Dimitri Panayotopoulos 
Darrell Thomas4
Karen Guerra 

217,518
54,360

19,000

–
10,000
4,500
45,236

8,416
7,455
3,300
2,000
2,478

443,446
178,243

91,874
45,404

–
890

535,320
224,537

752,838
278,897

19,000

–
10,000
4,500
45,236

8,416
7,455
3,300
2,000
2,478

Notes:
1.  Jack Bowles: ordinary shares held include 685 held by the trustees of the BAT Share Incentive Plan (SIP).
2. Tadeu Marroco: ordinary shares held include 1,114 held by the trustees of the SIP.
3. Changes from 31 December 2020: (a) Jack Bowles: acquisition of 13 ordinary shares on 5 February 2021 as a result of reinvestment of dividend income under the SIP; acquisition of 69 

ordinary shares on 5 February 2021 as a result of reinvestment of dividend income under the Share Plan Account (SPA); and acquisition of 437 ordinary shares on 5 February 2021 as a result 
of reinvestment of dividend income under the Deferred Shares Bonus Scheme (DSBS). (b) Tadeu Marroco: purchases of five ordinary shares on 8 January 2021 and five ordinary shares on 
5 February 2021 under the SIP; acquisition of 21 ordinary shares on 5 February 2021 as a result of reinvestment of dividend income under the SIP; acquisition of 21 ordinary shares on 5 February 
2021 as a result of reinvestment of dividend income under the SPA; and acquisition of 134 ordinary shares on 5 February 2021 as a result of reinvestment of dividend income under the DSBS. 
There were no changes in the interests of the Chairman and the other Non-Executive Directors.

4. American Depositary Shares (ADSs): each of the interests in ordinary shares held by Jerry Fowden, Luc Jobin, Holly Keller Koeppel and Darrell Thomas consists of an equivalent number of 

BAT ADSs each of which represents one ordinary share in the Company.

5. Deferred Stock Units (DSUs): at the date of this report Holly Keller Koeppel, being a former director of Reynolds American Inc. and a participant in the Deferred Compensation Plan for 
Directors of Reynolds American (DCP), holds DSUs which were granted prior to becoming a Director of BAT. Each DSU entitles the holder to receive a cash payment upon ceasing to be 
a Director equal to the value of one BAT ADS. The number of DSUs increases on each dividend date by reference to the value of dividends declared on the ADSs underlying the DSUs. 
Ms Koeppel currently holds 25,125.91 DSUs (31 December 2020: 24,653.11 DSUs).

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information134

Remuneration Report
Annual Statement on Remuneration
Continued

Executive Directors’ shareholding guidelines
Executive Directors are encouraged to build up a high level of personal shareholding to ensure a continuing alignment of interests with 
shareholders. The shareholding guidelines require Executive Directors to hold ordinary shares equal to the value of a percentage of salary 
as set out in the table below.

Jack Bowles
Tadeu Marroco

No. of eligible  
ordinary shares  
held at  
31 Dec 2020

265,539
77,341

Value of eligible  
ordinary shares  
held at 
31 Dec 20201
£m

Actual  
percentage (%)  
of base salary at  
31 Dec 2020

Shareholding  
requirements  
(% of base salary  
31 Dec 2020)

Compliant 
with shareholding  
requirement

7.2
2.1

558.7
260.7

500%
400%2

Yes
See note 2

In accordance with the UK Corporate Governance Code 2018, the Remuneration Committee introduced from 2019 a new post-
employment shareholding requirement whereby Executive Directors are required to hold shares equivalent to 100% of current 
shareholding requirements for two full years following the date of their departure with a sale restriction mechanism in place for this 
period. The Directors’ Remuneration Policy came into effect on 26 April 2019, following approval by shareholders at our AGM.

Ben Stevens is compliant with the post-employment shareholding requirement for the year ended 31 December 2020.

Eligibility of shares: (a) unvested ordinary shares under the DSBS, which represent deferral of earned bonus, are eligible and count 
towards the requirement on a net-of-tax basis; (b) unvested ordinary shares under the LTIP are not eligible and do not count towards 
the requirement during the performance period, but the estimated notional net number of ordinary shares held during the LTIP Extended 
Vesting Period are eligible and will count towards the requirement; and (c) ordinary shares held in trust under the all-employee share 
ownership plan (SIP) are not eligible and do not count towards the shareholding requirement.

Non-Executive Directors are not subject to any formal shareholding requirements although they are encouraged to build a small interest 
in ordinary shares during the term of their appointment.

Notes:
1.  Value of ordinary shares shown above: this is based on the closing mid-market share price on 31 December 2020 of 2,708p.
2. Tadeu Marroco was appointed as an Executive Director on 5 August 2019, prior to which the shareholding requirement for Mr Marroco was set at a lower percentage of salary with Mr 

Marroco being compliant with required percentage. Under the Directors’ Remuneration Policy, Executive Directors may generally sell a maximum of up to 50% of any shares vesting (after 
tax) under the Company’s share plans until the threshold for shareholding requirements has been met and Mr Marroco is compliant with this policy requirement. In line with the Directors’ 
Remuneration Policy, the shareholding requirement is equal to the value of the same multiple of salary at which LTIP awards are made to that Director, as such the shareholding requirement 
for Mr Marroco increased to 400% in 2020.

3. Meeting the guidelines: if an Executive Director does not at any time, meet the requirements of the shareholding guidelines, the individual may, generally, only sell a maximum of up to 50% 

of any ordinary shares vesting (after tax) under the Company share plans until the threshold required under the shareholding guidelines has been met.

4. Waiver of compliance with guidelines: this is permitted with the approval of the Remuneration Committee in circumstances where a restriction on a requested share sale could cause 

undue hardship. No such applications were received from the Executive Directors during 2020.

BAT Annual Report and Form 20-F 2020135

Executive Directors’ outstanding scheme interests – @audited@ 

Plan At 1 Jan 2020

Awarded 
in 2020

Lapsed  
in 2020

Exercised/ 
released 
in 2020

At 
31 Dec 2020

Exercise  
price
(p)

End of  
performance  
period

Date from which 
exercisable or 
shares released

Jack Bowles

Tadeu Marroco

LTIP1
LTIP2
LTIP3
LTIP3

DSBS
DSBS
DSBS
DSBS
Sharesave
Sharesave
LTIP1
LTIP2
LTIP3
LTIP3
DSBS
DSBS
DSBS
DSBS

Sharesave

Sharesave
Sharesave

26,463
43,785
176,532
–

8,997
12,064
26,192
–
–
–
21,109
28,248
36,057
–
7,177
7,783
13,233
–

495

266
–

–
–
–
223,129

–
–
–
53,618
–
–
–
–
–
113,938
–
–
–
24,388

–

–
624

7,966
–
–
–

–
–
–
–
–
–
6,354
–
–
–
–
–
–
–

–

–
–

18,497
–
–
–

8,997
–
–
–
–
–
14,755
–
–
–
7,177
–
–
–

495

–
–

–
43,785
176,532
223,129

–
12,064
26,192
53,618
–
–
–
28,248
36,057
113,938
–
7,783
13,233
24,388

2,689.50
–
–
–

–
–
–
–
–
–
3,003.00
–
–
–
–
–
–
–

31 Dec 19
31 Dec 20
31 Dec 21
31 Dec 22

31 Dec 19
31 Dec 20
31 Dec 21
31 Dec 22
–
–
31 Dec 19
31 Dec 20
31 Dec 21
31 Dec 22
31 Dec 19
31 Dec 20
31 Dec 21
31 Dec 22

–

3,026.00

1 May 20

266
624

–
–

1 May 21
1 May 25

27 Mar 20
26 Mar 21
28 Mar 24
30 Mar 25

27 Mar 20
26 Mar 21
28 Mar 22
30 Mar 23
–
–
27 Mar 20
26 Mar 21
28 Mar 22
30 Mar 25
27 Mar 20
26 Mar 21
28 Mar 22
30 Mar 23

1 May 20

1 May 21
1 May 25

Notes:
1.  Details of the performance condition for the LTIP awards granted in 2017 (which vested during 2020), and of achievement against that condition in the period to 31 December 2019, 

were set out in the Annual Report on Remuneration for the year ended 31 December 2019.

2. Details of the performance condition attached to 2018 LTIP awards, and of achievement against that condition in the period to 31 December 2020, are set out on page 127.

3. Details of the performance condition attached to 2019 and 2020 LTIP awards are set out on page 136.

Further details in relation to scheme interests granted during the year ended 31 December 2020
Proportion of award vesting 
for threshold performance 
(%)

Price per  
ordinary share
at award1

Face value 
of award
£’000

Ordinary 
shares awarded

Plan

Performance  
period

Date from which 
exercisable or 
shares released

Jack Bowles

Tadeu Marroco

LTIP2
DSBS
LTIP2
DSBS

223,129
53,618
113,938
24,388

2,633p

5,875

2,633p

3,000

15 2020–2022
n/a
n/a
15 2020-2022
n/a
n/a

30 Mar 25
30 Mar 23
30 Mar 25
30 Mar 23

Notes:
1.  The price per ordinary share is the price used to determine the number of ordinary shares subject to the awards, which is calculated as the average of the closing mid-market price of an 

ordinary share over the three dealing days preceding the date of grant.

2. Details of the performance condition attached to these LTIP awards are set out below.

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information136

Remuneration Report
Annual Statement on Remuneration
Continued

Further details in relation to performance conditions attaching to outstanding scheme interests 

Relative TSR

Ranking against a peer group of international 
FMCG companies

EPS growth at current rates of exchange 

Compound annual growth in adjusted diluted 
EPS measured at current rates of exchange

EPS growth at constant rates of exchange

Compound annual growth in adjusted diluted 
EPS measured at constant rates of exchange

Adjusted revenue growth 

Compound annual growth measured at 
constant rates of exchange

Adjusted operating cash flow 
conversion ratio 

Measured at current rates of exchange,  
as a percentage of APFO

LTIP awards granted in 2019

LTIP awards granted in 2020

1 January 2019–31 December 2021

1 January 2020–31 December 2022

Weighting

Threshold

Maximum

Weighting

Threshold

Maximum

20%

20%

20%

20%

20%

At median, 
3% of 
award vests

At upper 
quartile, 20% of 
award vests

At 5% 
CAGR, 3% of 
award vests

At 5% 
CAGR, 3% of 
award vests

At 3% 
CAGR, 3% of 
award vests

At 85%,  
3% of 
award vests

At 10%            
CAGR, 20% of 
award vests

At 10%           
CAGR, 20% of 
award vests

At 5%             
CAGR, 20% of 
award vests

At 95%,              
20% of 
award vests

20%

20%

20%

20%

20%

At median, 
3% of 
award vests

At 5% 
CAGR, 3% of 
award vests

At upper 
quartile, 
20% of 
award vests
At 10% CAGR, 
20% of 
award vests

At 5% 
CAGR, 3% of 
award vests

At 10% CAGR, 
20% of 
award vests

At 3% 
CAGR, 3% of 
award vests

At 5% CAGR, 
20% of 
award vests

At 85%,  
3% of 
award vests

At 95%, 
20% of 
award vests

7 Other Disclosures
There were no payments to past Directors or for loss of office.

Relative importance of spend on pay 
To illustrate the relative importance of the remuneration of the Directors in the context of the Group’s finances overall, the Remuneration 
Committee makes the following disclosure:

Item

Remuneration of Group employees1
Remuneration of Executive Directors 
Remuneration of Chairman and Non-Executive Directors 
Total dividends2

2020 
£m

2,744

8
2
4,745

2019  
£m

3,221

13
2
4,598

% change

-14.8

-38.5
0
3.2

Notes:
1.  Total remuneration of Group employees: this represents the total employee remuneration costs for the Group, set out on page 166 within note 3(a) in the Notes on the Accounts.
2. Total dividends: this represents the total dividends paid in 2020. For further details please refer to page 71. 

Shareholder dilution – options and awards outstanding
Satisfaction of Company share plan awards in accordance with the Investment 
Association’s Principles of Remuneration

New ordinary shares issued by the Company during the year ended 
31 December 2020

 – by the issue of new ordinary shares; 

 – 70,859 ordinary shares issued by the Company in relation to the 

 – ordinary shares issued from treasury only up to a maximum of 10% 
of the Company’s issued share capital in a rolling 10-year period;

Sharesave Scheme;

 – a total of 936,103 Sharesave Scheme options over ordinary 

 – within this 10% limit, the Company can only issue (as newly issued 
ordinary shares or from treasury) 5% of its issued share capital to 
satisfy awards under discretionary or executive plans; and

 – the rules of the Company’s Deferred Share Bonus Scheme do 
not allow for the satisfaction of awards by the issue of new 
ordinary shares.

shares in the Company were outstanding at 31 December 2020, 
representing 0.04% of the Company’s issued share capital 
(excluding shares held in treasury); and

 – options outstanding under the Sharesave Scheme are exercisable 
until the end of October 2025 at option prices ranging from 2,291p 
to 4,056p.

BAT Annual Report and Form 20-F 2020 
137

8 The Remuneration Committee and Shareholder Engagement
Remuneration Committee current members

Dimitri Panayotopoulos (Chairman)
Sue Farr
Karen Guerra
Dr Marion Helmes
Savio Kwan

Role
As set out in the Terms of Reference, the Remuneration Committee is responsible for:

 – determining and proposing the Directors’ Remuneration Policy (covering salary, benefits, performance-based variable rewards and 

retirement benefits) for shareholder approval;

 – determining, within the terms of the approved Directors’ Remuneration Policy, the specific remuneration packages for the Chairman 

and the Executive Directors, on appointment, on review and, if appropriate, any compensation payment due on termination 
of appointment;

 – the setting of targets applicable for the Company’s performance-based variable reward schemes and determining achievement 
against those targets, exercising discretion where appropriate and as provided by the applicable scheme rules and the Directors’ 
Remuneration Policy; 

 – reviewing Group workforce remuneration and related policies, and the alignment of incentives and rewards with Group culture, taking 
these into account when setting the policy for Executive Director remuneration. Providing feedback to the Board on workforce reward, 
incentives and conditions applicable across the Group and supporting the Board’s monitoring of the Group’s culture and its alignment 
with the Group’s purpose, values and strategy;

 – setting remuneration for members of the Management Board and the Company Secretary; and

 – monitoring and advising the Board on any major changes to the policy on employee benefit structures for the Group.

Remuneration Committee terms of reference
The Committee’s terms of reference align with the requirements of the UK Corporate Governance Code 2018.  
No changes were made to the Remuneration Committee’s terms of reference in 2020.

For the Remuneration Committee’s terms of reference see: 
www.bat.com/governance

Attendance at meetings in 20201

Name

Dimitri Panayotopoulos

Sue Farr

Karen Guerra2(b)
Marion Helmes
Savio Kwan 

Member  
since

2015

2016

2020
2019
2016

Attendance/ 
Eligible to attend
Scheduled

Attendance/ 
Eligible to attend
Ad Hoc

4/4

4/4

2/2

4/4
4/4

2/2

2/2

1/1

2/2
2/2

Notes:
1.  Number of meetings in 2020: the Committee held six meetings in 2020, two of which were ad hoc.
2. Membership: (a) all members of the Committee are independent Non-Executive Directors in accordance with the UK Corporate Governance Code 2018 Provisions 10 and 32 and applicable 

NYSE listing standards; and (b) Karen Guerra became a member of the Committee on 14 September 2020 on her appointment as a Non-Executive Director.

3. Other attendees: the Chairman, the Chief Executive, the Director, Talent, Culture and Inclusion, the Group Head of Reward and other senior management, including the Company Secretary, 

may be consulted and provide advice, guidance and assistance to the Remuneration Committee. They may also attend Committee meetings (or parts thereof) by invitation. Neither the 
Chairman, any Executive Director nor member of senior management plays any part in determining their own respective remuneration.

4. PwC LLP: as one of the Remuneration Committee’s remuneration consultants appointed in January 2020, they attended meetings of the Remuneration Committee in 2020. As one of 

the founding members of the Remuneration Consultants Group (RCG), PwC LLP agrees to the RCG Code of Conduct which seeks to clarify the scope and conduct of the role of executive 
remuneration consultants when advising UK listed companies.

5. Meridian: as one of the Remuneration Committee’s remuneration consultants appointed in January 2020, they attended meetings of the Remuneration Committee in 2020. 
6. Deloitte: provided general advice on remuneration up to 1 February 2020 but did not attend any meetings of the Remuneration Committee in 2020. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information138

Remuneration Report
Annual Statement on Remuneration
Continued

Remuneration Committee advisers during 2020
Independent 
external advisers Services provided to the Remuneration Committee

Deloitte LLP

General advice on remuneration matters up to 1 February 2020.

PwC LLP1

Meridian

Herbert Smith 
Freehills LLP
KPMG LLP

General advice on remuneration matters including: market trends 
and comparator group analysis; policy review and shareholder 
engagement perspectives; and independent measurement of the 
relative TSR performance conditions.

General advice on remuneration matters including market 
trends, shareholder engagement perspectives and comparator 
group analysis.
Advice in respect of share plan regulations is provided to the 
Company and is available to the Remuneration Committee.
Specified procedures to assist in the assessment of the 
calculations of the STI bonus and LTI outcomes and future targets.

Fees

2020: £9,500 
2019: £76,000

2020: £126,013

2020: $49,537

Other services provided 
to the Company

Tax, corporate finance and 
consulting services to Group 
companies worldwide.

Tax, corporate finance and 
consulting services to Group 
companies worldwide 
excluding the US.

Consulting services to Group 
companies in the US.

Fees relate to advice 
given to the Company.
2020: £28,000 
2019: £28,000

General corporate legal and tax 
advice principally in the UK.
Audit and tax services and 
other non-audit services. 

Note:
1. PwC LLP also provides other international services and international tax advice such as tax return services including for certain globally mobile directors. The Remuneration Committee 

advisory team is not involved in any other services PwC provides to the Group.

Regular work programme 2020
The Remuneration Committee:

 – reviewed the Chairman’s fee from 1 April 2020 with specific reference to the level of salary increases awarded to UK employees;

 – reviewed salaries for the Executive Directors to take effect from 1 April 2020, taking into account market positioning and the level of 

salary increases awarded to UK employees. The Remuneration Committee Chairman has led a programme of shareholder engagement 
in relation to these matters;

 – reviewed salaries for members of the Management Board and the Company Secretary from 1 April 2020, taking into account market 

positioning and the level of salary increases awarded to UK employees;

 – assessed the achievement against the targets for the 2019 STI award and set the STI targets for 2020;

 – reviewed updates on achievement against the performance measures, including for the six months ended 30 June 2020 for the STI 2020 

and for outstanding LTIP awards;

 – assessed the achievement against the performance conditions for the vesting of the LTIP 2017 award, determined the contingent level 

of LTIP awards for March 2020 and reviewed the associated performance conditions;

 – reviewed the STI performance measures and targets for 2021;

 – assessed the achievement against the targets for the 2019 Share Reward Scheme and set the targets for the 2020 award;

 – reviewed the Annual Statement and the Annual Report on Remuneration for the year ended 31 December 2019 prior to its approval by 

the Board and subsequent proposal to shareholders at the Company’s AGM on 30 April 2020;

 – analysed the 2020 AGM voting results relating to remuneration resolutions and reviewed market trends in the context of that annual 

general meeting season and corporate governance developments in the UK and the US;

 – monitored the continued application of the Company’s shareholding guidelines for the Executive Directors and members of the 

Management Board; and

 – reviewed the Remuneration Committee’s effectiveness following the Board and Committee evaluation process, discussed further 

on page 104.

BAT Annual Report and Form 20-F 2020139

Other activities in 2020
The Remuneration Committee:

 – approved the remuneration package in respect of the appointment of Luc Jobin as Chairman Designate from 1 March 2021 and then 

as Chairman from the conclusion of the Company’s 2021 AGM, with specific consideration of market positioning; 

 – reviewed the terms of appointment and associated remuneration, and terms of termination of employment, in connection with 

Management Board changes during the year;

 – completed a detailed review of the Group’s legacy defined pension arrangements in the UK. Consultation with impacted employees 
in respect of proposals to close UK defined benefit arrangements to future accrual concluded in March 2020 and the Group’s legacy 
defined pension arrangements in the UK were closed to future accrual with effect from 30 June 2020;

 – reviewed elements of the Group’s workforce remuneration strategy and their alignment with Executive Directors’ remuneration and, 
more broadly, their alignment with the Group’s culture, with specific focus on pay comparator groups for Executive Directors, the 
Management Board and management grade employees across the Group; 

 – approved changes to the methodology for calculating the share of market read for the STI volume share metrics in a limited number 

of markets, based on market changes and reporting capabilities; and 

 – reviewed the UK gender pay report for 2019 for applicable UK Group companies prior to publication in March 2020.

Voting on Remuneration and Engagement With Shareholders
At the AGM on 30 April 2020, shareholders considered and voted on the 2019 Directors’ Remuneration Report as set out on the table 
below. No other resolutions in respect of Directors’ remuneration or incentives were considered at the 2020 AGM. Further information 
regarding shareholder engagement in relation to remuneration matters is set out in the Annual Statement on Remuneration on page 118 
and in the discussion of Board engagement with shareholders on page 97.

Approval of Directors’ Remuneration Report¹

Percentage for
Votes for (including discretionary)
Percentage against
Votes against

Total votes cast excluding votes withheld
Votes withheld³

Total votes cast including votes withheld

2020 AGM

61.94

1,081,334,586
38.06
664,416,231
1,745,750,817
3,859,408
1,749,610,225

The Directors’ Remuneration Policy was approved by shareholders at the 2019 AGM. A summary of this Policy is on pages 120 to 123 of this 
Remuneration Report 2020. 

Approval of Directors’ Remuneration Policy²

Percentage for
Votes for (including discretionary)
Percentage against
Votes against

Total votes cast excluding votes withheld
Votes withheld³

Total votes cast including votes withheld

2019 AGM

92.63
1,641,331,721
7.37
130,661,885
1,771,993,606
1,820,757
1,773,814,363

Notes:
1.  Directors’ Remuneration Report: does not include the part of the Remuneration Report containing the Remuneration Policy (see note 2 below).
2. Directors’ Remuneration Policy: was approved by shareholders at the 2019 AGM held on 25 April 2019 and is set out in full in the 2018 Annual Report on Remuneration. 
3. Votes withheld: these are not included in the final proxy figures as they are not recognised as a vote in law.

The Directors’ Remuneration Report has been approved by the Board on 16 February 2021 and signed on its behalf by:

Dimitri Panayotopoulos
Chairman, Remuneration Committee

16 February 2021

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information140

Governance

Responsibility  
of Directors

Statement of Directors’ Responsibilities in Respect 
of the Annual Report and the Financial Statements@ 
The Directors are responsible for preparing the Annual Report and 
the Group and Parent Company financial statements in accordance 
with applicable law and regulations. 

Company law requires the Directors to prepare Group and Parent 
Company financial statements for each financial year. Under that 
law they are required to prepare the Group financial statements in 
accordance with international accounting standards in conformity 
with the requirements of the Companies Act 2006 and applicable 
law and have elected to prepare the Parent Company financial 
statements in accordance with UK Accounting Standards, 
including FRS 101 Reduced Disclosure Framework. In addition, the 
Group financial statements are required under the UK Disclosure 
Guidance and Transparency Rules to be prepared in accordance 
with International Financial Reporting Standards adopted pursuant 
to Regulation (EC) No 1606/2002 as it applies in the European Union 
(“IFRSs as adopted by the EU”). In preparing these Group financial 
statements, the Directors have also elected to comply with 
IFRS as issued by the International Accounting Standards Board 
(IFRS as issued by the IASB).

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Parent Company 
and of their profit or loss for that period. In preparing each of the 
Group and Parent Company financial statements, the Directors are 
required to: 

 – select suitable accounting policies and then apply 

them consistently; 

 – make judgements and estimates that are reasonable, relevant 

and reliable; 

 – for the Group financial statements, state whether they have 
been prepared in accordance with international accounting 
standards in conformity with the requirements of the Companies 
Act 2006 and International Financial Reporting Standards 
adopted pursuant to Regulation (EC) No 1606/2002 as it applies 
in the European Union and IFRS as issued by the IASB (“IFRSs as 
adopted by the EU”); 

 – for the Parent Company financial statements, state whether 

applicable UK Accounting Standards have been followed, subject 
to any material departures disclosed and explained in the Parent 
Company financial statements; 

 – assess the Group and Parent Company’s ability to continue as a 

going concern, disclosing, as applicable, matters related to going 
concern; and 

 – use the going concern basis of accounting unless the Directors 
either intend to liquidate the Group or the Parent Company or to 
cease operations, or have no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Parent 
Company’s transactions and disclose with reasonable accuracy 
at any time the financial position of the Parent Company and 
enable them to ensure that its financial statements comply with 
the Companies Act 2006. They are responsible for such internal 
control as they determine is necessary to enable the preparation 
of financial statements that are free from material misstatement, 
whether due to fraud or error, and have general responsibility for 
taking such steps as are reasonably open to them to safeguard 
the assets of the Group and to prevent and detect fraud and 
other irregularities. 

Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic Report, Directors’ Report, 
Directors’ Remuneration Report and Corporate Governance 
Statement that comply with that law and those regulations. 

The Directors are responsible for the maintenance and integrity of  
the Annual Report included on the Company’s website. Legislation  
in the UK governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

Directors’ Declaration in Relation to Relevant 
Audit Information@ 
Having made appropriate enquiries, each of the Directors who held 
office at the date of approval of this Annual Report confirms that:

 – to the best of his or her knowledge and belief, there is no 

relevant audit information of which the Company’s auditors 
are unaware; and

 – he or she has taken all steps that a Director might reasonably be 
expected to have taken in order to make himself or herself aware 
of relevant audit information and to establish that the Company’s 
auditors are aware of that information.

Responsibility Statement of the Directors in Respect 
of the Annual Financial Report@ 
We confirm that to the best of our knowledge:

 – the financial statements, prepared in accordance with the 

applicable set of accounting standards, give a true and fair view 
of the assets, liabilities, financial position and profit or loss of the 
Company and the undertakings included in the consolidation 
taken as a whole; and

 – the Strategic Report and the Directors’ Report include a fair 

review of the development and performance of the business and 
the position of the Company and the undertakings included in 
the consolidation taken as a whole, together with a description of 
the principal risks and uncertainties that they face.

This responsibility statement has been approved and is signed by 
order of the Board by:

Richard Burrows 
Chairman 

16 February 2021

Tadeu Marroco
Finance and  
Transformation Director

British American Tobacco p.l.c.  
Registered in England and Wales No. 3407696

@  Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report 

on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020 
 
 
 
 
 
 
 
 
 
141

Independent Auditor’s Report
To the Members of British American Tobacco p.l.c.

1 Our opinion is unmodified 
We have audited the financial statements of British American Tobacco p.l.c. (“the Company”) for the year ended 31 December 2020 which 
comprise the Group Income Statement, the Group Statement of Comprehensive Income, the Group and parent Company Statement of 
Changes in Equity, the Group and parent Company Balance Sheets, the Group Cash Flow Statement, and the related notes, including the 
accounting policies in note 1. 

In our opinion: 

 – the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 31 December 

2020 and of the Group’s profit for the year then ended; 

 – the Group financial statements have been properly prepared in accordance with international accounting standards in conformity with 

the requirements of the Companies Act 2006; 

 – the parent Company financial statements have been properly prepared in accordance with UK accounting standards, including FRS 101 

Reduced Disclosure Framework; and 

 – the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the 

Group financial statements, Article 4 of the IAS Regulation to the extent applicable. 

Additional opinion in relation to IFRS as issued by the IASB
As explained in the note to the Group financial statements, the Group, in addition to complying with its legal obligation to apply 
international accounting standards in conformity with the requirements of the Companies Act 2006, has also applied International 
Financial Reporting Standards as issued by the International Accounting Standards Board (IASB).

In our opinion, the Group financial statements have been properly prepared in accordance with IFRS as issued by the IASB. 

Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities 
are described below. We believe that the audit evidence we have obtained is a sufficient and appropriate basis for our opinion. Our audit 
opinion is consistent with our report to the Audit Committee. 

We were first appointed as auditor by the directors on 23 March 2015. The period of total uninterrupted engagement is for the 6 
financial years ended 31 December 2020. We have fulfilled our ethical responsibilities under, and we remain independent of the Group in 
accordance with, UK ethical requirements including the FRC Ethical Standard as applied to listed public interest entities. No non-audit 
services prohibited by that standard were provided. 

2 Key audit matters: our assessment of risks of material misstatement
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements 
and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those 
which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the 
engagement team. We summarise below the key audit matters (unchanged from 2019), in decreasing order of audit significance, in 
arriving at our audit opinion above, together with our key audit procedures to address those matters and, as required for public interest 
entities, our results from those procedures. These matters were addressed, and our results are based on procedures undertaken, in 
the context of, and solely for the purpose of, our audit of the financial statements as a whole, and in forming our opinion thereon, and 
consequently are incidental to that opinion, and we do not provide a separate opinion on these matters. 

Goodwill and trademarks with indefinite lives impairment analysis – arising from the Reynolds American Inc. acquisition in 2017
Refer to pages 111 to 112 (Audit Committee report), page 158 (accounting policy) and pages 179 to 184 (financial disclosures).  
Risk vs 2019: 

The risk:
Subjective assessment: As a result of the 2017 acquisition of Reynolds American Inc. (“Reynolds American”), the Group, as at 31 December 
2020 has goodwill and trademarks with indefinite lives of £32,719 million and £68,839 million, respectively (2019: goodwill of £33,761 million 
and trademarks with indefinite lives of £71,032 million). There is significant judgement with regard to assumptions and estimates involved 
in the Group’s forecasting of future cash flows, which form the basis of the assessment of the recoverability of the trademarks with 
indefinite lives and goodwill. There is significant auditor judgement involved in evaluating: (i) the budgeted revenue used in the analysis of 
the recoverability of trademarks with indefinite lives and goodwill allocated to the Reynolds American cash-generating unit; and (ii) any 
impact of the potential menthol ban on budgeted revenue or the discount rate for the Newport indefinite lived trademark and goodwill 
allocated to the Reynolds American cash-generating unit.

The effect of these matters is that, as part of our risk assessment, we determined that the value in use calculations of both trademarks 
with indefinite lives and goodwill have a high degree of estimation uncertainty, with a potential range of reasonable outcomes greater than 
our materiality for the financial statements as a whole. The financial statements (note 8) disclose the sensitivity of the carrying amounts 
of relevant trademarks with indefinite lives and goodwill estimated by the Group.

Our procedures included:
Control design and operation: Evaluating the processes and controls within the goodwill and other intangible assets process, including 
controls over the development of the budgeted revenue and assessment of the impact of the potential menthol ban on the assumptions 
listed above;

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Financial Statements
Independent Auditor’s Report
Continued

Benchmarking and assessing assumptions: Analysing Reynolds American’s budgeted revenue to externally derived publicly and privately available 
data, including, broker and analyst reports, industry reports, media reports, macro-economic assumptions, academic and scientific 
studies, and regulatory changes other than a potential federal menthol ban. In addition, and specifically for the Newport indefinite lived trademark, 
using elements of this information to critically assess the Group’s assertion that the potential menthol ban does not significantly impact 
the related cash flow forecast or the discount rate, by examining broker and analyst reports, industry reports, media reports, academic and 
scientific studies, and regulatory changes proposed in the U.S. Food and Drug Administration agenda and the U.S. government agendas;

Historical comparisons: Challenging the reasonableness of the assumptions, particularly budgeted revenue, by comparing the historical 
projections to actual results to assess the Group’s ability to accurately forecast;

Sensitivity analysis: Performing sensitivity analysis on the budgeted revenue to assess its impact on the Group’s determination that the 
fair value of the Reynolds American goodwill and trademarks with indefinite lives exceed their carrying value; and 

Assessing transparency: Assessing whether the Group’s disclosures detail the key estimates and judgements with regard to the 
impairment testing of trademarks with indefinite lives and the goodwill arising from the Reynolds American acquisition.

Our results:
We found the conclusion that there is no impairment of trademarks with indefinite lives and goodwill arising from the Reynolds American 
acquisition to be acceptable (2019: acceptable).

Contingent liabilities arising from litigation in Canada
Refer to page 111 (Audit Committee report), page 161 (accounting policy) and pages 234 to 236 and 245 (financial disclosures).  
Risk vs 2019: 

The risk:
Dispute outcome: The Group is subject to a large number of claims including class actions, which could have a significant impact on the 
results if potential exposures were to materialise. For our 2020 audit we believe the most significant risk relates to ongoing litigation in Canada. 
Imperial Tobacco Canada Limited (“Imperial”) has received an unfavourable judgement on the smoking and health class actions certified by the 
Quebec Superior Court. As a result of this judgement, Imperial has filed for creditor protection under the Companies’ Creditors Arrangement Act 
(the “CCAA”). In seeking protection under the CCAA, Imperial will look to resolve not only the Quebec case but also all other tobacco litigation in 
Canada under an efficient and court supervised process, while continuing to trade in the normal course of business.

The amounts involved are significant, and the Group’s application of accounting standards to determine the amount, if any, to be 
provided as a liability or disclosed as a contingent liability, is inherently subjective. Significant judgement was involved in auditing this 
determination, including evaluating the Group’s assessment of the relevant law, historical and pending court rulings, and the Group’s 
ability to estimate the likelihood and extent of any future economic outflow arising from the ultimate resolution of the Canadian litigation.

The effect of these matters is that, as part of our risk assessment, we determined that the potential exposure to litigation requires a high 
degree of judgement, with a potential range of reasonable outcomes greater than our materiality for the financial statements as a whole, 
and possibly many times that amount.

Our procedures included:
Control design and operation: Evaluating the processes and controls within the legal exposure process, including controls over the 
interpretation of relevant law and related court rulings and estimation of the likelihood and extent of any future economic outflow arising 
from the ultimate resolution of the Canadian litigation;

Enquiry of lawyers: Reading letters received directly from the Group’s external and internal legal counsel that evaluated the current status 
of the Canadian legal proceedings. We also inquired of internal legal counsel to evaluate their basis for conclusions in their letter; and 

Assess local legal precedence: Assessing relevant historical and recent judgements passed by the judicial court authorities in relation to 
the Canadian litigation and reading the related Canadian court rulings in order to challenge Imperial’s interpretation of the Canadian legal 
proceedings and the related contingent liability disclosures.

Our results:
From the evidence obtained, we found the Group’s treatment of the contingent liabilities and related disclosures arising from litigation in 
Canada to be acceptable (2019: acceptable).

Recoverability of parent Company’s investment in subsidiaries
Refer to page 266 (accounting policy) and page 267 (financial disclosures). Risk vs 2019: 

The risk:
Low risk, high value: The carrying amount of the parent Company’s investments in subsidiaries is £27,995 million (2019: £27,908 million) 
which represents 77% (2019: 80%) of the Company’s total assets. Their recoverability is not a high risk of significant misstatement or 
subject to significant judgement.

However, due to the materiality of investments in subsidiaries in the context of the parent Company financial statements, this is 
considered to be the area that had the greatest effect on our overall parent Company audit.

Our procedures included:
Tests of detail: Comparing the carrying amount of parent Company’s direct investments, representing 100% (2019: 100%) of the total investment 
balance with the relevant subsidiary’s draft balance sheet to identify whether their net assets, being an approximation of their minimum 
recoverable amount, were in excess of their carrying amount and assessing whether those subsidiaries have historically been profit-making.

Our results:
We found the conclusion that there is no impairment of the investment in subsidiaries to be acceptable (2019: acceptable).

BAT Annual Report and Form 20-F 2020143

3 Our application of materiality and an overview of the scope of our audit 
Materiality for the Group financial statements as a whole was set at £420 million (2019: £420 million), determined with reference to a 
benchmark of Group profit before taxation. This represents 4.7% (2019: 4.8%) of the Group’s reported profit before taxation. Materiality for 
the parent company financial statements as a whole was set at £50 million (2019: £50 million) by reference to component materiality. 
This is lower than the materiality we would otherwise have determined by reference to Company net assets and represents 0.15% of the 
Company’s net assets (2019: 0.15%). 

In line with our audit methodology, our procedures on individual account balances and disclosures were performed to a lower threshold, 
performance materiality, so as to reduce to an acceptable level the risk that individually immaterial misstatements in individual account 
balances add up to a material amount across the financial statements as a whole. Performance materiality for the Group was set at 
75% (2019: 75%) of materiality for the financial statements as a whole, which equates to £315 million (2019: £315 million). We applied this 
percentage in our determination of performance materiality because we did not identify any factors indicating an elevated level of risk. 
Performance materiality for the parent company was set at 75% (2019: 75%) of materiality for the financial statements as a whole, which 
equates to £37.5 million (2019: £37.5 million). We applied this percentage in our determination of performance materiality because we did 
not identify any factors indicating an elevated level of risk.

We agreed to report to the Audit Committee any corrected or uncorrected identified misstatements exceeding £20 million 
(2019: £20 million) in addition to other identified misstatements that warranted reporting on qualitative grounds. 

Scope of our audit
The Group operates three shared service centres (2019: three) in Romania, Malaysia and Costa Rica, the outputs of which are included in 
the financial information of the reporting components they service and therefore they are not separate reporting components. Each of 
the service centres is subject to specified risk-focused audit procedures, predominantly the testing of transaction processing and review 
controls. Additional procedures are performed at certain reporting components to address the audit risks not covered by the work 
performed over the shared service centres.

We performed full scope audits for Group reporting purposes of 23 components (2019: 23 components). Audits of these components 
were performed using materiality levels assigned by the group audit team, which were lower than the materiality level for the Group as a 
whole, ranging from £50 million to £200 million (2019: £35 million to £235 million), and determined by reference to the size and risk profile 
of the components.

Audits of one or more account balances were performed in respect of a further 13 components (2019: 12), using a materiality ranging from 
£40 million to £70 million (2019: £35 to £70 million) assigned by the Group audit team. Specified audit procedures have been performed 
at 2 components (2019: 3) using a materiality of £40 million. These 15 components for which we performed work other than full scope 
audits for group reporting purposes were not individually significant but were included in the scope of our Group reporting work in order to 
provide further coverage over the Group’s results. This is consistent with the approach that was adopted in 2019.

The work on 33 of the 38 components (2019: 33 of the 38 components) was performed by component auditors and the rest, including the 
audit of the Parent Company, was performed by the Group team.

The percentages of the Group’s revenue, the total profits and losses that make up the Group’s profit before taxation and the Group’s total 
assets represented by the components within the scope of our work and procedures performed at corporate level are as follows:

Group revenue 

84% 
(83% 2019)

5%

7%

Group profit before tax

78% 
(73% 2019)

Group total assets 

95% 
(96% 2019)

3%

3%

1%

76%

79%

3%

5%

18%

13%

55%

57%

92%

92%

Full scope for Group audit purposes 2020

Audit of one or more account balances 2020

Specified risk-focused audit procedures 2020

Full scope for Group audit purposes 2019

Audit of one or more account balances 2019

Specified risk-focused audit procedures 2019

Residual components

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Financial Statements
Independent Auditor’s Report
Continued

The remaining 16% (2019: 17%) of total group revenue, 22% (2019: 27%) of group profit before taxation and 5% (2019: 4%) of total group 
assets is represented by 295 (2019: 300) reporting components, none of which individually represented more than 2% (2019: 5%) of any 
of total Group revenue, Group profit before taxation or total Group assets. For the residual components, we performed analysis at an 
aggregated Group level to re-examine our assessment that there were no significant risks of material misstatement within these.

The Group team instructed component auditors, and the auditors of the shared service centres, as to the significant areas to be covered, 
including the relevant risks detailed above and the information to be reported back.

Due to the travel restrictions imposed as a result of COVID-19, the Group team performed a virtual site visit for one component location 
in the United States for the purpose of performing a detailed file review. In addition, the Group team performed virtual site visits for the 
shared service centres in Costa Rica, Malaysia and Romania, as well as performing a virtual site visit for a further one component location 
in United States for business understanding and risk assessment purposes. 

In 2019 the Group team visited two component locations in Canada and the United States for the purpose of performing detailed file 
reviews. In addition, the Group team visited the shared service centres in Costa Rica, Malaysia and Romania, as well as visiting a further 
two component locations in Brazil and Mexico for business understanding and risk assessment purposes. 

In addition, the Group audit team held an audit risk planning and strategy virtual conference which in-scope component auditors 
attended. Further to these visits and conference, the Group team also held telephone and/or online meetings as part of the audit planning 
phase to explain our audit instructions and discuss the component auditors’ plans as well as performing detailed remote file reviews upon 
completion of the component auditors’ engagements. The findings reported to the Group audit team were discussed in more detail, and 
any further work required by the Group team was then performed by the component auditor.

4 Going concern
The Directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Group or the 
Company or to cease their operations, and as they have concluded that the Group’s and the Company’s financial position means that this 
is realistic. They have also concluded that there are no material uncertainties that could have cast significant doubt over their ability to 
continue as a going concern for at least a year from the date of approval of the financial statements (“the going concern period”). 

We used our knowledge of the Group, its industry, and the general economic environment to identify the inherent risks to its business 
model and analysed how those risks might affect the Group’s and Company’s financial resources or ability to continue operations over the 
going concern period. The risks that we considered most likely to adversely affect the Group’s and Company’s available financial resources 
over this period were: 

 – The enactment of regulation that significantly impairs the Group’s ability to communicate, differentiate, market or launch its products;

 – Product liability, regulatory or other significant cases may be lost or compromised resulting in a material loss or other consequence.

We also considered less predictable but realistic second order impacts, such as the impact COVID-19 and the erosion of customer or 
supplier confidence, which could result in a rapid reduction of available financial resources.

We considered whether these risks could plausibly affect the liquidity in the going concern period by comparing severe, but plausible 
downside scenarios that could arise from these risks individually and collectively against the level of available financial resources indicated 
by the Group’s financial forecasts.

We considered whether the going concern disclosure in note 1 to the financial statements gives a full and accurate description of the 
Directors’ assessment of going concern.

Our conclusions based on this work:

 – we consider that the directors’ use of the going concern basis of accounting in the preparation of the financial statements 

is appropriate;

 – we have not identified, and concur with the directors’ assessment that there is not, a material uncertainty related to events or 

conditions that, individually or collectively, may cast significant doubt on the Group’s or Company’s ability to continue as a going 
concern for the going concern period;

 – we have nothing material to add or draw attention to in relation to the directors’ statement in note 1 to the financial statements on 

the use of the going concern basis of accounting with no material uncertainties that may cast significant doubt over the Group and 
Company’s use of that basis for the going concern period, and we found the going concern disclosure in note 1 to be acceptable; and

 – the related statement under the Listing Rules set out on page 73 is materially consistent with the financial statements and our 

audit knowledge.

However, as we cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with 
judgements that were reasonable at the time they were made, the above conclusions are not a guarantee that the Group or the Company 
will continue in operation. 

5 Fraud and breaches of laws and regulations – ability to detect
Identifying and responding to risks of material misstatement due to fraud
To identify risks of material misstatement due to fraud (“fraud risks”) we assessed events or conditions that could indicate an incentive or 
pressure to commit fraud or provide an opportunity to commit fraud. Our risk assessment procedures included:

BAT Annual Report and Form 20-F 2020145

 – Enquiring of directors, the Audit Committee, and internal audit whether they have knowledge of any actual, suspected or alleged fraud, 
and inspection of policy documentation as to the Group’s high-level policies and procedures to prevent and detect fraud, including the 
internal audit function, and the Group’s channel for “whistleblowing”.

 – Reading Board, Audit Committee, Remuneration Committee, Nominations Committee, Transactions Committee, Corporate Committee 

and Committees of the Board’s minutes.

 – Considering the International Executive Incentive Scheme and performance targets for senior management.

 – Using analytical procedures to identify any unusual or unexpected relationships.

We communicated identified fraud risks throughout the audit team and remained alert to any indications of fraud throughout the audit. 
This included communication from the group to component audit teams of relevant fraud risks identified at the Group level and request to 
component audit teams to report to the Group audit team any instances of fraud that could give rise to a material misstatement at group.

As required by auditing standards, and taking into account possible pressures to meet profit targets, we perform procedures to address 
the risk of management override of controls, in particular the risk that Group and component management may be in a position to 
make inappropriate accounting entries and the risk of bias in accounting estimates. On this audit we do not believe there is a fraud risk 
related to revenue recognition as the revenue model is non-complex with no material estimation or manual intervention, revenue is 
disaggregated between a significant number of End Markets and remuneration targets are based on Group performance rather than End 
Market performance. 

We did not identify any additional fraud risks.

In determining the audit procedures we took into account the results of our evaluation and testing of the operating effectiveness of the 
Group-wide fraud risk management controls. 

We also performed procedures including:

 –  Identifying journal entries to test from a Group perspective based on risk criteria and comparing the identified entries to supporting 

documentation. These included those posted to revenue accounts, those approved by an individual not authorized to approve postings, 
those posted to accounts that contain significant estimates and period-end adjustments and those posted to accounts which could 
drive certain key metrics such as the bonus calculation. 

 – Identifying journal entries to test for components based on risk criteria and comparing the identified entries to supporting 

documentation. These included those posted to revenue accounts with senior management referenced in the description, users who 
only posted one entry for the fiscal year and those posted with an unusual combination.

 – Assessing significant accounting estimates for bias.

Identifying and responding to risks of material misstatement due to non-compliance with laws and regulations
We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements 
from our general commercial and sector experience, through discussion with the directors and other management (as required by 
auditing standards), and from inspection of the Group’s regulatory and legal correspondence and discussed with the directors and other 
management the policies and procedures regarding compliance with laws and regulations. 

As the Group is regulated, our assessment of risks involved gaining an understanding of the control environment including the entity’s 
procedures for complying with regulatory requirements.

We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance 
throughout the audit. This included communication from the group to component audit teams of relevant laws and regulations identified 
at the Group level, and a request for component auditors to report to the group team any instances of non-compliance with laws and 
regulations that could give rise to a material misstatement at group.

The potential effect of these laws and regulations on the financial statements varies considerably.

Firstly, the Group is subject to laws and regulations that directly affect the financial statements including financial reporting legislation 
(including related companies legislation), distributable profits legislation, taxation legislation and pension legislation and we assessed the 
extent of compliance with these laws and regulations as part of our procedures on the related financial statement items. 

Secondly, the Group is subject to many other laws and regulations where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the financial statements, for instance through the imposition of fines or litigation. We identified the 
following areas as those most likely to have such an effect: health and safety, anti-bribery and corruption, money-laundering, sanctions, 
environmental protection legislation, food and drug administration, data privacy, competition and contract legislation recognising the 
financial and regulated nature of the Group’s activities. Auditing standards limit the required audit procedures to identify non-compliance 
with these laws and regulations to enquiry of the directors and other management and inspection of regulatory and legal correspondence, 
if any. Therefore if a breach of operational regulations is not disclosed to us or evident from relevant correspondence, an audit will not 
detect that breach.

For the criminal investigations into allegations of misconduct by the governmental authorities’ matters discussed in note 27 we performed 
inquiries, obtained legal confirmations and assessed disclosures against our understanding from legal correspondence.

Context of the ability of the audit to detect fraud or breaches of law or regulation
Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements 
in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. 
For example, the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial 
statements, the less likely the inherently limited procedures required by auditing standards would identify it. 

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Financial Statements
Independent Auditor’s Report
Continued

In addition, as with any audit, there remained a higher risk of non-detection of fraud, as these may involve collusion, forgery, intentional 
omissions, misrepresentations, or the override of internal controls. Our audit procedures are designed to detect material misstatement. 
We are not responsible for preventing non-compliance or fraud and cannot be expected to detect non-compliance with all laws 
and regulations. 

6 We have nothing to report on the other information in the Annual Report 
The directors are responsible for the other information presented in the Annual Report together with the financial statements. Our opinion 
on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except as 
explicitly stated below, any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether, based on our financial statements audit work, the 
information therein is materially misstated or inconsistent with the financial statements or our audit knowledge. Based solely on that work 
we have not identified material misstatements in the other information. 

Strategic report and directors’ report 
Based solely on our work on the other information: 

 – we have not identified material misstatements in the strategic report and the directors’ report; 

 – in our opinion the information given in those reports for the financial year is consistent with the financial statements; and 

 – in our opinion those reports have been prepared in accordance with the Companies Act 2006. 

Directors’ remuneration report 
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies 
Act 2006. 

Disclosures of emerging and principal risks and longer-term viability 
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ disclosures in respect 
of emerging and principal risks and the viability statement, and the financial statements and our audit knowledge. 

Based on those procedures, we have nothing material to add or draw attention to in relation to: 

 – the directors’ confirmation within the viability statement on page 84 that they have carried out a robust assessment of the emerging 

and principal risks facing the Group, including those that would threaten its business model, future performance, solvency and liquidity; 

 – the group principal risks disclosures describing these risks and how emerging risks are identified, and explaining how they are being 

managed and mitigated; and 

 – the directors’ explanation in the viability statement of how they have assessed the prospects of the Group, over what period they have 
done so and why they considered that period to be appropriate, and their statement as to whether they have a reasonable expectation 
that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including 
any related disclosures drawing attention to any necessary qualifications or assumptions. 

We are also required to review the viability statement, set out on page 84 under the Listing Rules. Based on the above procedures, we 
have concluded that the above disclosures are materially consistent with the financial statements and our audit knowledge.

Our work is limited to assessing these matters in the context of only the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with judgements 
that were reasonable at the time they were made, the absence of anything to report on these statements is not a guarantee as to the 
Group’s and Company’s longer-term viability.

Corporate governance disclosures 
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ corporate governance 
disclosures and the financial statements and our audit knowledge.

Based on those procedures, we have concluded that each of the following is materially consistent with the financial statements and our 
audit knowledge: 

 – the directors’ statement that they consider that the annual report and financial statements taken as a whole is fair, balanced and 

understandable, and provides the information necessary for shareholders to assess the Group’s position and performance, business 
model and strategy; 

 – the section of the annual report describing the work of the Audit Committee, including the significant issues that the Audit Committee 

considered in relation to the financial statements, and how these issues were addressed; and

 – the section of the annual report that describes the review of the effectiveness of the Group’s risk management and internal 

control systems.

We are required to review the part of Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK 
Corporate Governance Code specified by the Listing Rules for our review. We have nothing to report in these respects. 

BAT Annual Report and Form 20-F 2020147

7 We have nothing to report on the other matters on which we are required to report by exception 
Under the Companies Act 2006, we are required to report to you if, in our opinion: 

 – adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been received from 

branches not visited by us; or 

 – the parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with 

the accounting records and returns; or 

 – certain disclosures of directors’ remuneration specified by law are not made; or 

 – we have not received all the information and explanations we require for our audit. 

We have nothing to report in these respects. 

8 Respective responsibilities 
Directors’ responsibilities 
As explained more fully in their statement set out on page 140, the directors are responsible for: the preparation of the financial 
statements including being satisfied that they give a true and fair view; such internal control as they determine is necessary to enable the 
preparation of financial statements that are free from material misstatement, whether due to fraud or error; assessing the Group and 
parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and using the going 
concern basis of accounting unless they either intend to liquidate the Group or the parent Company or to cease operations, or have no 
realistic alternative but to do so. 

Auditor’s responsibilities 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue our opinion in an auditor’s report. Reasonable assurance is a high level of 
assurance, but does not guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements. 

A fuller description of our responsibilities is provided on the FRC’s website at www.frc.org.uk/auditorsresponsibilities. 

9 The purpose of our audit work and to whom we owe our responsibilities 
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 
and the terms of our engagement by the Company. Our audit work has been undertaken so that we might state to the Company’s 
members those matters we are required to state to them in an auditor’s report and the further matters we are required to state to them in 
accordance with the terms agreed with the Company, and for no other purpose. To the fullest extent permitted by law, we do not accept 
or assume responsibility to anyone other than the Company and the Company’s members, as a body, for our audit work, for this report, or 
for the opinions we have formed. 

Jeremy Hall (Senior Statutory Auditor)
for and on behalf of KPMG LLP, Statutory Auditor 
Chartered Accountants

15 Canada Square  
London 
E14 5GL

16 February 2021

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Financial Statements

Report of Independent Registered 
Public Accounting Firm
To the Shareholders and Board of Directors of British American Tobacco p.l.c.

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BAT Annual Report and Form 20-F 2020149

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BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information150

Financial Statements

Group Income Statement

Revenue1
Raw materials and consumables used
Changes in inventories of finished goods and work in progress
Employee benefit costs
Depreciation, amortisation and impairment costs
Other operating income
Loss on reclassification from amortised cost to fair value
Other operating expenses
Profit from operations
Net finance costs
Share of post-tax results of associates and joint ventures

Profit before taxation
Taxation on ordinary activities

Profit for the year

Attributable to:
Owners of the parent
Non-controlling interests

Earnings per share
Basic
Diluted

Notes

2

3(a),(e)
3(b),(e),(f),(h)
3(e),(i)

3(c),(d),(e),(g),(h)
2
4
2, 5

6

For the years ended 31 December

2020
£m

25,776
(4,583)
445
(2,744)
(1,450)
188
(3)
(7,667)
9,962
(1,745)
455
8,672
(2,108)
6,564

2019
£m

25,877
(4,599)
162
(3,221)
(1,512)
163
(3)
(7,851)
9,016
(1,602)
498
7,912
(2,063)
5,849

2018
£m

24,492
(4,664)
114
(3,005)
(1,038)
85
(3)
(6,668)
9,313
(1,381)
419
8,351
(2,141)
6,210

6,400
164
6,564

5,704
145
5,849

6,032
178
6,210

7
7

280.0p
278.9p

249.7p
249.0p

264.0p
263.2p

Note:
1.  Revenue is net of duty, excise and other taxes of £39,172 million, £39,826 million and £38,553 million for the years ended 31 December 2020, 2019 and 2018, respectively.

The accompanying notes are an integral part of these consolidated financial statements.

BAT Annual Report and Form 20-F 2020Group Statement of 
Comprehensive Income

Profit for the year
Other comprehensive (expense)/income
Items that may be reclassified subsequently to profit or loss:
Differences on exchange
Cash flow hedges
– net fair value losses
– reclassified and reported in profit for the year
Net investment hedges
– net fair value (losses)/gains
– differences on exchange on borrowings
Associates – share of OCI, net of tax
Tax on items that may be reclassified

Items that will not be reclassified subsequently to profit or loss:
Retirement benefit schemes
– net actuarial gains/(losses)
– surplus recognition
Associates – share of OCI, net of tax
Tax on items that will not be reclassified

151

For the years ended 31 December

Notes

2020
£m

6,564

2019
£m

5,849

(2,997)
(2,597)

(3,216)
(2,967)

(257)
90

(16)
(163)
(98)
44
55

105
10
(34)
(26)

(246)
53

21
(18)
(115)
56
(507)

(582)
(7)
7
75

5
6(f)

11
11
5
6(f)

2018
£m

6,210

3,099
3,868

(58)
17

(472)
(236)
(38)
18
115

138
4
6
(33)

Total other comprehensive (expense)/income for the year, net of tax

Total comprehensive income for the year, net of tax

(2,942)
3,622

(3,723)
2,126

3,214
9,424

Attributable to:
Owners of the parent
Non-controlling interests

The accompanying notes are an integral part of these consolidated financial statements.

3,474
148
3,622

2,000
126
2,126

9,239
185
9,424

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information152

Financial Statements

Group Statement 
of Changes in Equity

Attributable to owners of the parent

Share
premium,
capital
redemption
and merger
reserves
£m

Share
capital
£m

Notes

Other
reserves
£m

Retained
earnings
£m

Total
attributable
to owners
of parent
£m

Non-
controlling
interests
£m

Total
equity
£m

614

26,609

(3,555)

40,234

63,902

258

64,160

(3,012)
–

6,486
6,400

3,474
6,400

148
164

3,622
6,564

(3,012)

86

(2,926)

(16)

(2,942)

–
–

–

–

–
–

–

–
–

–
–

–

–

–
2

7

–
–

(33)

–
–

–

–
–

–

88
–

(7)

(33)

88
2

–

(4,747)
–

(4,747)
–

–

–
–

–

–
(141)

–
17
–
282

(33)

88
2

–

(4,747)
(141)

(17)
17
4
62,955

–
–
–
614

–
–
–
26,618

–
–
–
(6,600)

(17)
–
4
42,041

(17)
–
4
62,673

Balance at 1 January 2020
Total comprehensive (expense)/income 
for the year comprising:
Profit for the year
Other comprehensive (expense)/income 
for the year

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
– proceeds from new shares issued
–  treasury shares used for share 

option schemes

Dividends and other appropriations
– ordinary shares
– to non-controlling interests
Purchase of own shares
– held in employee share ownership trusts
Other movements non-controlling interests
Other movements

Balance at 31 December 2020

24

18(e)

23

The accompanying notes are an integral part of these consolidated financial statements.

Attributable to owners of the parent

Share
premium,
capital
redemption
and merger
reserves
£m

Share
capital
£m

Notes

Other
reserves
£m

Retained
earnings
£m

Total
attributable
to owners
of parent
£m

Non-
controlling
interests
£m

Total
equity
£m

614

26,606

(333)

38,557

65,444

244

65,688

–
–

–

–

–
–

–
–

–
–

–

–

–
3

–
–

(3,190)
–

5,190
5,704

2,000
5,704

126
145

2,126
5,849

(3,190)

(514)

(3,704)

(19)

(3,723)

(32)

–
–

–
–

–

115
–

(32)

115
3

–

–
–

(32)

115
3

(3,476)
–

(3,476)
–

–
(148)

(3,476)
(148)

–
–
–
614

–
–
–
26,609

–
–
–
(3,555)

(117)
–
(35)
40,234

(117)
–
(35)
63,902

–
36
–
258

(117)
36
(35)
64,160

24

18(e)

23

Balance at 1 January 2019
Total comprehensive (expense)/income 
for the year comprising:
Profit for the year
Other comprehensive expense for 
the year

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
– proceeds from shares issued
Dividends and other appropriations
– ordinary shares
– to non-controlling interests
Purchase of own shares
– held in employee share ownership trusts
Other movements non-controlling interests
Other movements

Balance at 31 December 2019

The accompanying notes are an integral part of these consolidated financial statements.

BAT Annual Report and Form 20-F 2020153

Attributable to owners of the parent

Share
premium,
capital
redemption
and merger
reserves
£m

Share
capital
£m

Notes

Other
reserves
£m

Retained
earnings
£m

Total
attributable
to owners
of parent
£m

Non-
controlling
interests
£m

Total
equity
£m

614

26,602

(3,392)

36,935

60,759

222

60,981

–
614

–
26,602

(9)
(3,401)

(29)
36,906

(38)
60,721

3,090
–
3,090

6,149
6,032
117

9,239
6,032
3,207

24

–
–
–

–

–
–

–
–

–
–
–

–

–
4

–
–

–
–
–
614

–
–
–
26,606

(22)

–
–

–
–

–
–
–
(333)

–
222

185
178
7

–

–
–

(38)
60,943

9,424
6,210
3,214

(22)

121
4

–

121
–

(22)

121
4

(4,463)
–

(4,463)
–

–
(163)

(4,463)
(163)

(139)
(11)
(6)
38,557

(139)
(11)
(6)
65,444

–
–
–
244

(139)
(11)
(6)
65,688

Balance at 31 December 2017
Accounting policy change (IFRS 9) 
(note 30)

Revised balance at 1 January 2018
Total comprehensive income for the 
year comprising:
Profit for the year
Other comprehensive income for the year

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
– proceeds from shares issued
Dividends and other appropriations
– ordinary shares
– to non-controlling interests
Purchase of own shares
– held in employee share ownership trusts
Non-controlling interests – acquisitions
Other movements

Balance at 31 December 2018

The accompanying notes are an integral part of these consolidated financial statements.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information154

Financial Statements

Group Balance Sheet

Assets
Intangible assets
Property, plant and equipment
Investments in associates and joint ventures
Retirement benefit assets
Deferred tax assets
Trade and other receivables
Investments held at fair value
Derivative financial instruments

Total non-current assets
Inventories
Income tax receivable
Trade and other receivables
Investments held at fair value
Derivative financial instruments
Cash and cash equivalents

Assets classified as held-for-sale

Total current assets
Total assets

Equity – capital and reserves
Share capital
Share premium, capital redemption and merger reserves
Other reserves
Retained earnings
Owners of the parent
Non-controlling interests

Total equity
Liabilities
Borrowings
Retirement benefit liabilities
Deferred tax liabilities
Other provisions for liabilities
Trade and other payables
Derivative financial instruments

Total non-current liabilities
Borrowings
Income tax payable
Other provisions for liabilities
Trade and other payables
Derivative financial instruments

Total current liabilities
Total equity and liabilities

The accompanying notes are an integral part of these consolidated financial statements.

On behalf of the Board

Richard Burrows
Chairman

16 February 2021

31 December

2020
£m

2019
£m

Notes

8
9
10
11
12
13
14
15

16

13
14
15
17

18(a)
18(b)
18(c)
18(c)

18(d)

19
11
12
20
21
15

19

20
21
15

115,343
5,060
1,796
714
534
242
22
367
124,078
5,998
79
3,721
242
430
3,139
13,609
3
13,612
137,690

614
26,618
(6,600)
42,041
62,673
282
62,955

39,927
1,524
16,314
387
1,064
41
59,257
4,041
868
598
9,693
278
15,478
137,690

118,787
5,518
1,860
430
424
248
12
452
127,731
6,094
122
4,093
123
313
2,526
13,271
3
13,274
141,005

614
26,609
(3,555)
40,234
63,902
258
64,160

37,804
1,459
17,050
388
1,034
287
58,022
7,562
683
670
9,727
181
18,823
141,005

BAT Annual Report and Form 20-F 2020Group Cash Flow Statement

Notes

3(b)

13
3(d)

Profit from operations
Adjustments for
– depreciation, amortisation and impairment costs
– increase in inventories
– decrease/(increase) in trade and other receivables
– decrease in receivables related to the charge in respect of the Quebec Class Actions
– increase/(decrease) in Master Settlement Agreement payable
– (decrease)/increase in trade and other payables
– decrease in net retirement benefit liabilities
– increase/(decrease) in other provisions for liabilities
– other non-cash items
Cash generated from operating activities
Dividends received from associates
Tax paid

Net cash generated from operating activities
Cash flows from investing activities
Interest received
Purchases of property, plant and equipment
Proceeds on disposal of property, plant and equipment
Purchases of intangibles
Purchases of investments
Proceeds on disposals of investments
Investment in associates and acquisitions of other subsidiaries net of cash acquired
Proceeds on disposal of non-core business net of cash disposed

Net cash used in investing activities
Cash flows from financing activities
Interest paid
Interest element of lease liabilities
Capital element of lease liabilities
Proceeds from increases in and new borrowings
(Outflows)/inflows relating to derivative financial instruments
Purchases of own shares held in employee share ownership trusts
Reductions in and repayments of borrowings
Dividends paid to owners of the parent
Capital injection from/(purchases of) non-controlling interests
Dividends paid to non-controlling interests
Other

Net cash used in financing activities
Net cash flows generated from/(used in) operating, investing and financing activities
Differences on exchange

Increase/(decrease) in net cash and cash equivalents in the year
Net cash and cash equivalents at 1 January

Net cash and cash equivalents at 31 December

17

The accompanying notes are an integral part of these consolidated financial statements.

155

For the years ended 31 December

2020
£m

9,962

1,450
(144)
300
–
369
(320)
(96)
–
46
11,567
351
(2,132)
9,786

48
(511)
44
(244)
(343)
184
39
–
(783)

(1,737)
(26)
(164)
9,826
(283)
(18)
(10,633)
(4,745)
17
(136)
2
(7,897)
1,106
(253)
853
2,035
2,888

2019
£m

9,016

1,512
(371)
(699)
436
(124)
730
(40)
382
106
10,948
252
(2,204)
8,996

80
(664)
34
(151)
(191)
339
(86)
–
(639)

(1,601)
(32)
(154)
4,247
(564)
(117)
(5,640)
(4,598)
20
(157)
3
(8,593)
(236)
(57)
(293)
2,328
2,035

2018
£m

9,313

1,038
(192)
502
–
1,364
123
(100)
(107)
31
11,972
214
(1,891)
10,295

52
(758)
38
(185)
(320)
167
(32)
17
(1,021)

(1,557)
(2)
(10)
2,111
49
(139)
(5,586)
(4,347)
(11)
(142)
4
(9,630)
(356)
(138)
(494)
2,822
2,328

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information156

Financial Statements

Notes on Accounts

1 Accounting Policies
Basis of preparation
The consolidated financial statements have been prepared in 
accordance with International Financial Reporting Standards (IFRS) 
as issued by the International Accounting Standards Board (IASB)@, 
and international accounting standards in conformity with the 
requirements of the Companies Act 2006@, and in accordance with 
International Financial Reporting Standards adopted pursuant to 
Regulation (EC) No 1606/2002 as it applies in the European Union 
(EU) (‘IFRS as adopted by the EU’). International Financial Reporting 
Standards as adopted by the EU @and international accounting 
standards in conformity with the requirements of the Companies 
Act 2006@ differ in certain respects from IFRS as issued by the 
IASB. The differences have no impact on the Group’s consolidated 
financial statements for the periods presented.

The consolidated financial statements have been prepared on a 
going concern basis under the historical cost convention except as 
described in the accounting policy below on financial instruments. 
In performing its going concern assessment, management 
considered forecasts and liquidity requirements within the going 
concern period.

The preparation of the consolidated financial statements requires 
management to make estimates and assumptions that affect the 
reported amounts of revenues, expenses, assets and liabilities, and 
the disclosure of contingent liabilities at the date of the financial 
statements. The key estimates and assumptions are set out in 
the accounting policies below, together with the related notes to 
the accounts.

The critical accounting judgements include:

 – the identification and quantification of adjusting items, which are 
separately disclosed as memorandum information, is explained 
below and the impact of these on the calculation of adjusted 
earnings per share is described in note 7;

 – the determination as to whether to recognise provisions and the 
exposures to contingent liabilities related to pending litigation or 
other outstanding claims, as well as other contingent liabilities. 
The accounting policy on contingent liabilities, which are not 
provided for, is set out below and the contingent liabilities of the 
Group are explained in note 27. Judgement is necessary to assess 
the likelihood that a pending claim is probable (more likely than 
not to succeed), possible or remote;

 – the determination as to whether control (subsidiaries), joint 

control (joint arrangements), or significant influence (associates) 
exists in relation to the investments held by the Group. This is 
assessed after taking into account the Group’s ability to appoint 
Directors to the entity’s Board, its relative shareholding 
compared with other shareholders, any significant contracts 
or arrangements with the entity or its other shareholders and 
other relevant facts and circumstances. The application of these 
policies to Group subsidiaries in territories including Canada and 
Malaysia is explained in note 28; and

 – the review of applicable exchange rates for transactions with and 
translation of entities in territories where there are restrictions on 
the free access to foreign currency, or multiple exchange rates.

The critical accounting estimates include:

 – the review of asset values, especially indefinite life assets such as 
goodwill and certain trademarks and similar intangibles. The key 
assumptions used in respect of the impairment testing are 
the determination of cash-generating units, the budgeted and 
forecast cash flows of these units, the long-term growth rate for 
cash flow projections and the rate used to discount the cash flow 
projections. These are described in note 8;

 – the estimation of and accounting for retirement benefit costs. 
The determination of the carrying value of assets and liabilities, 
as well as the charge for the year, and amounts recognised 
in other comprehensive income, involves judgements made 
in conjunction with independent actuaries. These involve 
estimates about uncertain future events based on the 
environment in different countries, including life expectancy 
of scheme members, salary and pension increases, inflation, 
as well as discount rates and asset values at the year-end. 
The assumptions used by the Group and sensitivity analysis are 
described in note 11; and

 – the estimation of amounts to be recognised in respect of 

taxation and legal matters, and the estimation of other provisions 
for liabilities and charges are subject to uncertain future events, 
may extend over several years and so the amount and/or timing 
may differ from current assumptions. The accounting policy for 
taxation is explained below. The recognised deferred tax assets 
and liabilities, together with a note of unrecognised amounts, 
are shown in note 12, and a contingent tax asset is explained in 
note 6(b). Other provisions for liabilities and charges are as set 
out in note 20. Litigation related deposits are shown in note 13. 
The application of these accounting policies to the payments 
made and credits recognised under the Master Settlement 
Agreement by Reynolds American Inc. (Reynolds American) is 
described in note 3(d).

Such estimates and assumptions are based on historical 
experience and various other factors that are believed to be 
reasonable in the circumstances and constitute management’s 
best judgement at the date of the financial statements. In the 
future, actual experience may deviate from these estimates and 
assumptions, which could affect the financial statements as the 
original estimates and assumptions are modified, as appropriate, in 
the year in which the circumstances change.

These consolidated financial statements were authorised for issue 
by the Board of Directors on 16 February 2021.

Basis of consolidation
The consolidated financial information includes the financial 
statements of British American Tobacco p.l.c. and its subsidiary 
undertakings, collectively ‘the Group’, together with the Group’s 
share of the results of its associates and joint arrangements.

A subsidiary is an entity controlled by the Group. The Group 
controls an entity when the Group is exposed to, or has rights to, 
variable returns from its involvement with the entity and has the 
ability to affect those returns through its power over the entity.

Associates comprise investments in undertakings, which are not 
subsidiary undertakings or joint arrangements, where the Group’s 
interest in the equity capital is long-term and over whose operating 
and financial policies the Group exercises a significant influence. 
They are accounted for using the equity method.

Joint arrangements comprise contractual arrangements 
where two or more parties have joint control and where 
decisions regarding the relevant activities of the entity require 
unanimous consent.

Joint operations are jointly-controlled arrangements where the 
parties to the arrangement have rights to the underlying assets and 
obligations for the underlying liabilities relating to the arrangement. 

The Group accounts for its share of the assets, liabilities, income 
and expenses of any such arrangement. Joint ventures comprise 
arrangements where the parties to the arrangement have rights to 
the net assets of the arrangement. They are accounted for using 
the equity method.

BAT Annual Report and Form 20-F 2020157

1 Accounting Policies Continued
Foreign currencies and hyperinflationary territories
The functional currency of the Parent Company is sterling and 
this is also the presentation currency of the Group. The income 
and cash flow statements of Group undertakings expressed 
in currencies other than sterling are translated to sterling 
using exchange rates applicable to the dates of the underlying 
transactions. Average rates of exchange in each year are used 
where the average rate approximates the relevant exchange 
rate at the date of the underlying transactions. Assets and 
liabilities of Group undertakings are translated at the applicable 
rates of exchange at the end of each year. In territories where 
there are restrictions on the free access to foreign currency or 
multiple exchange rates, the applicable rates of exchange are 
regularly reviewed.

The differences between retained profits translated at average and 
closing rates of exchange are taken to reserves, as are differences 
arising on the retranslation to sterling (using closing rates of 
exchange) of overseas net assets at the beginning of the year, 
and are presented as a separate component of equity. They are 
recognised in the income statement when the gain or loss on 
disposal of a Group undertaking is recognised.

Foreign currency transactions are initially recognised in the 
functional currency of each entity in the Group using the exchange 
rate ruling at the date of the transaction. Foreign exchange gains 
and losses resulting from the settlement of such transactions 
and from the translation of foreign currency assets and liabilities 
at year-end rates of exchange are recognised in the income 
statement, except when deferred in equity as qualifying cash flow 
hedges, on intercompany net investment loans and qualifying net 
investment hedges. Foreign exchange gains or losses recognised in 
the income statement are included in profit from operations or net 
finance costs depending on the underlying transactions that gave 
rise to these exchange differences.

In addition, for hyperinflationary countries where the effect on the 
Group results would be significant, the financial statements in local 
currency are adjusted to reflect the impact of local inflation prior 
to translation into sterling, in accordance with IAS 29 Financial 
Reporting in Hyperinflationary Economies. Where applicable, IAS 
29 requires all transactions to be indexed by an inflationary factor 
to the balance sheet date, potentially leading to a monetary gain 
or loss on indexation. In addition, the Group assesses the carrying 
value of fixed assets after indexation and applies IAS 36 Impairment 
of Assets, where appropriate, to ensure that the carrying value 
correctly reflects the economic value of such assets.

The results and balance sheets of operations in hyperinflationary 
territories are translated at the period end rate. In the case of 
Venezuela, the Group uses an estimated exchange rate calculated 
by reflecting the development of the general price index since the 
Group last achieved meaningful repatriation of dividends.

Revenue
Revenue principally comprises sales of cigarettes, other 
tobacco products, and nicotine products, to external customers. 
Revenue excludes duty, excise and other taxes related to sales in 
the period and is stated after deducting rebates, returns and other 
similar discounts and payments to direct and indirect customers. 
Revenue is recognised when control of the goods is transferred to 
a customer; this is usually evidenced by a transfer of the significant 
risks and rewards of ownership upon delivery to the customer, 
which in terms of timing is not materially different to the date 
of shipping.

@  Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report 

on Form 20-F as filed with the SEC.

Retirement benefit costs
The Group operates both defined benefit and defined contribution 
schemes including post-retirement healthcare schemes. 
For defined benefit schemes, the actuarial cost charged to profit 
from operations consists of current service cost, net interest on 
the net defined benefit liability or asset, past service cost and 
the impact of any settlements. The net deficit or surplus for each 
defined benefit pension scheme is calculated in accordance with 
IAS 19 Employee Benefits based on the present value of the defined 
benefit obligation at the balance sheet date less the fair value of 
the scheme assets adjusted, where appropriate, for any surplus 
restrictions or the effect of minimum funding requirements. 
Some benefits are provided through defined contribution schemes 
and payments to these are charged as an expense as they fall due.

Share-based payments
The Group has equity-settled and cash-settled share-based 
compensation plans.

Equity-settled share-based payments are measured at fair value at 
the date of grant. The fair value determined at the grant date of the 
equity-settled share-based payments is expensed over the vesting 
period, based on the Group’s estimate of awards that will eventually 
vest. For plans where vesting conditions are based on total shareholder 
returns, the fair value at date of grant reflects these conditions, 
whereas earnings per share vesting conditions are reflected in the 
calculation of awards that will eventually vest over the vesting period.

For cash-settled share-based payments, a liability equal to the 
portion of the services received is recognised at its current fair value 
determined at each balance sheet date.

Fair value is measured by the use of the Black-Scholes option pricing 
model, except where vesting is dependent on market conditions 
when the Monte-Carlo option pricing model is used. The expected life 
used in the models has been adjusted, based on management’s best 
estimate, for the effects of non-transferability, exercise restrictions and 
behavioural considerations.

Research and development
Research expenditure is charged to income in the year in which it 
is incurred. Development expenditure is charged to income in the 
year it is incurred, unless it meets the recognition criteria of IAS 38 
Intangible Assets to be capitalised as an intangible asset.

Taxation
Taxation is chargeable on the profits for the period, together with 
deferred taxation. The current income tax charge is calculated on the 
basis of tax laws enacted or substantively enacted at the balance sheet 
date in the countries where the Group’s subsidiaries, associates and 
joint arrangements operate and generate taxable income.

Deferred taxation is provided in full using the liability method for 
temporary differences between the carrying amount of assets and 
liabilities for financial reporting purposes and the amount used for 
taxation purposes. A deferred tax asset is recognised only to the extent 
that it is probable that future taxable profits will be available against 
which the asset can be utilised.

Deferred tax is determined using the tax rates that have been enacted 
or substantively enacted by the balance sheet date and are expected 
to apply when the related deferred tax asset is realised or deferred tax 
liability is settled.

Tax is recognised in the income statement except to the extent that it 
relates to items recognised in other comprehensive income or directly 
in equity, in which case it is recognised in the statement of other 
comprehensive income or the statement of changes in equity.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information158

Financial Statements
Notes on Accounts
Continued

1 Accounting Policies Continued
The Group has exposures in respect of the payment or recovery 
of a number of taxes. With effect from 1 January 2019, the Group 
adopted the requirements of IFRIC 23 Uncertainty over Income Tax 
Treatments which requires that, where there is uncertainty as to 
whether a particular tax treatment will be accepted by the relevant 
taxation authority, the financial statements reflect the probable 
outcome with estimated amounts determined based on the most 
likely amount or expected value, depending on which method is 
expected to better predict the resolution of the uncertainty. Prior to 
1 January 2019, liabilities or assets for these payments or recoveries 
were recognised at such time as an outcome became probable and 
when the amount could reasonably be estimated.

With effect from 1 January 2018, the Group has changed certain 
estimates of useful economic lives for cigarette-making machinery 
across the Group, harmonising depreciation rates used by the 
historical BAT Group and by Reynolds from 14 years and 30 years, 
respectively, to a standard 20-year life (5% per annum).

Capitalised interest
Borrowing costs which are directly attributable to the acquisition, 
construction or production of intangible assets or property, plant 
and equipment that takes a substantial period of time to get ready 
for its intended use or sale, are capitalised as part of the cost of 
the asset.

Goodwill
Goodwill arising on acquisitions is capitalised and any impairment 
of goodwill is recognised immediately in the income statement and 
is not subsequently reversed.

Goodwill in respect of subsidiaries is included in intangible assets. 
In respect of associates and joint ventures, goodwill is included in 
the carrying value of the investment in the associated company or 
joint venture. On disposal of a subsidiary, associate or joint venture, 
the attributable amount of goodwill is included in the determination 
of the profit or loss on disposal.

Leased assets
With effect from 1 January 2019, the Group has applied IFRS 16 
Leases to contractual arrangements which are, or contain, leases 
of assets, and consequently recognises right-of-use assets and 
lease liabilities at the commencement of the leasing arrangement, 
with the assets included as part of property, plant and equipment 
in note 9 and the liabilities included as part of borrowings in note 19.

In adopting IFRS 16, the Group applied the modified retrospective 
approach with no restatement of prior periods, as permitted by 
the Standard.

Intangible assets other than goodwill
The intangible assets shown on the Group balance sheet 
consist mainly of trademarks and similar intangibles, including 
certain intellectual property, acquired by the Group’s subsidiary 
undertakings and computer software.

Acquired trademarks and similar assets are carried at cost less 
accumulated amortisation and impairment. Trademarks with 
indefinite lives are not amortised but are reviewed annually for 
impairment. Other trademarks and similar assets are amortised 
on a straight-line basis over their remaining useful lives, consistent 
with the pattern of economic benefits expected to be received, 
which do not exceed 20 years. Any impairments of trademarks are 
recognised in the income statement but increases in trademark 
values are not recognised.

Computer software is carried at cost less accumulated 
amortisation and impairment, and, with the exception of global 
software solutions, is amortised on a straight-line basis over 
periods ranging from three years to five years. Global software 
solutions are software assets designed to be implemented on a 
global basis and used as a standard solution by all of the operating 
companies in the Group. These assets are amortised on a straight-
line basis over periods not exceeding 10 years.

With effect from 1 January 2021, Global software solutions will be 
amortised on a straight-line basis over periods not exceeding 13 
years. The revision in useful economic life is a result of ongoing 
use of Global software solutions due to the extension of third-
party supplier support. In 2021 and 2022, the estimated impact 
of this change in accounting estimate is a reduction in annual 
amortisation expense of £26 million and, in 2023, a reduction in 
annual amortisation expense of £12 million.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated 
depreciation and impairment. Depreciation is calculated on a 
straight-line basis to write off the assets over their useful economic 
life. No depreciation is provided on freehold land or assets 
classified as held-for-sale. Freehold and leasehold property are 
depreciated at rates between 2.5% and 4% per annum, and plant 
and equipment at rates between 3% and 25% per annum.

The Group took advantage of certain practical expedients 
available under the Standard, including ‘grandfathering’ previously 
recognised lease arrangements such that contracts were not 
reassessed at the implementation date as to whether they were, 
or contained, a lease, and leases previously classified as finance 
leases under IAS 17 Leases remained capitalised on the adoption 
of IFRS 16. In addition, as part of the implementation, the Group 
has applied a single discount rate to portfolios of leases with 
reasonably similar characteristics, has assessed whether individual 
leases are onerous prior to applying the Standard, has applied 
hindsight in determining the lease term if the contract contains 
options to extend or terminate the lease, and has not applied the 
capitalisation requirements of the Standard to leases for which the 
lease term ends within 12 months of the date of initial application.

For leasing arrangements entered into after 1 January 2019, the 
Group has also adopted several practical expedients available 
under the Standard including not applying the requirements of IFRS 
16 to leases of intangible assets, applying the portfolio approach 
where appropriate to do so, and to not apply the recognition and 
measurement requirements of IFRS 16 to short-term leases (leases 
of less than 12 months maximum duration) or leases of low-value 
assets. Except for property-related leases, non-lease components 
have not been separated from lease components.

Lease liabilities are initially recognised at an amount equal to the 
present value of estimated contractual lease payments at the 
inception of the lease, after taking into account any options to 
extend the term of the lease. Lease commitments are discounted 
to present value using the interest rate implicit in the lease if this 
can be readily determined, or the applicable incremental rate of 
borrowing, as appropriate. Right-of-use lease assets are initially 
recognised at an amount equal to the lease liability, adjusted for 
initial direct costs in relation to the assets, then depreciated over 
the shorter of the lease term and their estimated useful lives.

BAT Annual Report and Form 20-F 2020159

Financial instruments
The Group’s business model for managing financial assets is set 
out in the Group Treasury Manual which notes that the primary 
objective with regard to the management of cash and investments 
is to protect against the loss of principal. Additionally, the Group 
aims: to maximise Group liquidity by concentrating cash at the 
Centre, to align the maturity profile of external investments with 
that of the forecast liquidity profile, to wherever practicable, 
match the interest rate profile of external investments to that 
of debt maturities or fixings, and to optimise the investment 
yield within the Group’s investment parameters. The majority 
of financial assets are held in order to collect contractual cash 
flows (typically cash and cash equivalents and loans and other 
receivables) but some assets (typically investments) are held for 
investment potential.

Financial assets and financial liabilities are recognised when 
the Group becomes a party to the contractual provisions of the 
relevant instrument and derecognised when it ceases to be a 
party to such provisions. Such assets and liabilities are classified 
as current if they are expected to be realised or settled within 
12 months after the balance sheet date. If not, they are classified as 
non-current. In addition, current liabilities include amounts where 
the entity does not have an unconditional right to defer settlement 
of the liability for at least twelve months after the balance 
sheet date.

With effect from 1 January 2019, the Group early adopted the 
phase one Amendments to IFRS 9 and IFRS 7 regarding Interest 
Rate Benchmark Reform. The Amendments provide an exemption 
for certain hedging relationships directly affected by changes 
in interest rate benchmarks where the reform gives rise to 
uncertainties regarding the interest rate designated as a hedged 
risk, or the timing or amount of interest rate cashflows of either the 
hedged item or of the hedging instrument, such that without the 
exemption the relationship might not qualify for hedge accounting. 
In addition, with effect from 1 January 2020, the Group has early 
adopted the phase two Amendments which provide a practical 
expedient for financial assets and financial liabilities that are 
modified, or have existing contractual terms activated that change 
the basis for determining the contractual cash flows, as a result 
of Interest Rate Benchmark Reform, such that the change to the 
contractual cash flows is applied prospectively by revising the 
effective interest rate. The impact on the Group’s profit or equity 
from these amendments was not material.

1 Accounting Policies Continued
Prior to 1 January 2019, the Group applied IAS 17 Leases. 
Arrangements where the Group had substantially all the risks 
and rewards of ownership of the leased asset were classified as 
finance leases and were included as part of property, plant and 
equipment. Finance lease assets were initially recognised at an 
amount equal to the lower of their fair value and the present value 
of the minimum lease payments at the inception of the lease, then 
depreciated over the shorter of the lease term and their estimated 
useful lives. Lease payments due were shown as a liability within 
borrowings. Lease payments were shown within financing 
activities in the cash flow statement and consisted of capital 
and finance charge elements, with the finance element charged 
to the income statement. Under IAS 17, leases which were not 
classified as finance leases were classified as operating leases and 
such arrangements were not capitalised. Rental payments under 
operating leases were charged to operating profit on a straight-line 
basis over the lease term.

Impairment of non-financial assets
Assets are reviewed for impairment whenever events indicate 
that the carrying amount of a cash-generating unit may not be 
recoverable. In addition, assets that have indefinite useful lives are 
tested annually for impairment. An impairment loss is recognised 
to the extent that the carrying value exceeds the higher of the 
asset’s fair value less costs to sell and its value-in-use.

A cash-generating unit is the smallest identifiable group of assets 
that generates cash flows which are largely independent of the 
cash flows from other assets or groups of assets. At the acquisition 
date, any goodwill acquired is allocated to the relevant cash-
generating unit or group of cash-generating units expected to 
benefit from the acquisition for the purpose of impairment testing 
of goodwill.

Impairment of financial assets held at amortised cost
Loss allowances for expected credit losses on financial assets 
which are held at amortised cost are recognised on initial 
recognition of the underlying asset. As permitted by IFRS 9 
Financial Instruments, loss allowances on trade receivables arising 
from the recognition of revenue under IFRS 15 Revenue from 
Contracts with Customers are initially measured at an amount 
equal to lifetime expected losses. Allowances in respect of loans 
and other receivables are initially recognised at an amount equal 
to 12-month expected credit losses. Allowances are measured 
at an amount equal to the lifetime expected credit losses where 
the credit risk on the receivables increases significantly after 
initial recognition.

Inventories
Inventories are stated at the lower of cost and net realisable 
value. Cost is based on the weighted average cost incurred in 
acquiring inventories and bringing them to their existing location 
and condition, which will include raw materials, direct labour and 
overheads, where appropriate. Net realisable value is the estimated 
selling price less costs to completion and sale. Tobacco inventories 
which have an operating cycle that exceeds 12 months are 
classified as current assets, consistent with recognised 
industry practice.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information160

Financial Statements
Notes on Accounts
Continued

1 Accounting Policies Continued
Non-derivative financial assets are classified on initial 
recognition in accordance with the Group’s business model as 
investments, loans and receivables, or cash and cash equivalents 
and accounted for as follows:

 – Investments: these are non-derivative financial assets 

that cannot be classified as loans and other receivables or 
cash and cash equivalents. Dividend and interest income 
on these investments are included within finance income 
when the Group’s right to receive payments is established. 
This category includes financial assets at fair value through 
profit and loss and financial assets at fair value through other 
comprehensive income.

 – Loans and other receivables: these are non-derivative 

financial assets with fixed or determinable payments that 
are solely payments of principal and interest on the principal 
amount outstanding, that are primarily held in order to collect 
contractual cash flows. These balances include trade and other 
receivables and are measured at amortised cost, using the 
effective interest rate method, and stated net of allowances 
for credit losses. In addition, as explained in note 13, certain 
litigation related deposits are recognised as assets within loans 
and other receivables where management has determined that 
these payments represent a resource controlled by the entity as 
a result of past events. These deposits are held at the fair value 
of consideration transferred less impairment, if applicable, and 
have not been discounted.

 – Cash and cash equivalents: cash and cash equivalents include 

cash in hand and deposits held on call, together with other 
short-term highly liquid investments including investments 
in certain money market funds. Cash equivalents normally 
comprise instruments with maturities of three months or less 
at their date of acquisition. In the cash flow statement, cash and 
cash equivalents are shown net of bank overdrafts, which are 
included as current borrowings in the liabilities section on the 
balance sheet.

Fair values for quoted investments are based on observable market 
prices. If there is no active market for a financial asset, the fair value 
is established by using valuation techniques principally involving 
discounted cash flow analysis.

Non-derivative financial liabilities, including borrowings and 
trade payables, are stated at amortised cost using the effective 
interest method. For borrowings, their carrying value includes 
accrued interest payable, as well as unamortised issue costs. 
As shown in note 19, certain borrowings are subject to fair value 
hedges, as defined below.

Derivative financial assets and liabilities are initially recognised, 
and subsequently measured, at fair value, which includes accrued 
interest receivable and payable where relevant. Changes in their 
fair values are recognised as follows:

 – for derivatives that are designated as cash flow hedges, the 
changes in their fair values are recognised directly in other 
comprehensive income, to the extent that they are effective, 
with the ineffective portion being recognised in the income 
statement. Where the hedged item results in a non-financial 
asset, the accumulated gains and losses, previously recognised 
in other comprehensive income, are included in the initial 
carrying value of the asset (basis adjustment) and recognised in 
the income statement in the same periods as the hedged item. 
Where the underlying transaction does not result in such an 
asset, the accumulated gains and losses are reclassified to the 
income statement in the same periods as the hedged item;

 – for derivatives that are designated as fair value hedges, the 
carrying value of the hedged item is adjusted for the fair 
value changes attributable to the risk being hedged, with the 
corresponding entry being made in the income statement. 
The changes in fair value of these derivatives are also recognised 
in the income statement;

 – for derivatives that are designated as hedges of net investments 

in foreign operations, the changes in their fair values are 
recognised directly in other comprehensive income, to the 
extent that they are effective, with the ineffective portion being 
recognised in the income statement. Where non-derivatives 
such as foreign currency borrowings are designated as net 
investment hedges, the relevant exchange differences are 
similarly recognised. The accumulated gains and losses are 
reclassified to the income statement when the foreign operation 
is disposed of; and

 – for derivatives that do not qualify for hedge accounting or are 
not designated as hedges, the changes in their fair values are 
recognised in the income statement in the period in which they 
arise. These are referred to as ‘held-for-trading’.

In order to qualify for hedge accounting, the Group is required 
to document prospectively the economic relationship between 
the item being hedged and the hedging instrument. The Group 
is also required to demonstrate an assessment of the economic 
relationship between the hedged item and the hedging instrument, 
which shows that the hedge will be highly effective on an ongoing 
basis. This effectiveness testing is re-performed periodically to 
ensure that the hedge has remained, and is expected to remain, 
highly effective.

Hedge accounting is discontinued when a hedging instrument is 
derecognised (e.g. through expiry or disposal), or no longer qualifies 
for hedge accounting. Where the hedged item is a highly probable 
forecast transaction, the related gains and losses remain in equity 
until the transaction takes place, when they are reclassified to the 
income statement in the same manner as for cash flow hedges 
as described above. When a hedged future transaction is no 
longer expected to occur, any related gains and losses, previously 
recognised in other comprehensive income, are immediately 
reclassified to the income statement.

Derivative fair value changes recognised in the income statement 
are either reflected in arriving at profit from operations (if the 
hedged item is similarly reflected) or in finance costs.

BAT Annual Report and Form 20-F 2020161

1 Accounting Policies Continued
Dividends
With effect from 1 January 2018, the Company has moved to four 
interim quarterly dividend payments, and, as referred to in note 
18 (e), from 2019 the Company and Group recognise the interim 
dividend in the period in which it is paid.

Segmental analysis
The Group is organised and managed on the basis of its geographic 
regions. These are the reportable segments for the Group as they 
form the focus of the Group’s internal reporting systems and are 
the basis used by the chief operating decision maker, identified 
as the Management Board, for assessing performance and 
allocating resources.

The Group is primarily a single product business providing 
cigarettes and other tobacco products. While the Group has 
clearly differentiated brands, global segmentation between a wide 
portfolio of brands is not part of the regular internally reported 
financial information. The results of New Category products are 
reported as part of the results of each geographic region, and are 
not currently material to the Group.

The prices agreed between Group companies for intra-group 
sales of materials, manufactured goods, charges for royalties, 
commissions, services and fees, are based on normal commercial 
practices which would apply between independent businesses. 
Royalty income, less related expenditure, is included in the region in 
which the licensor is based.

Adjusting items
Adjusting items are significant items of income or expense in 
revenue, profit from operations, net finance costs, taxation and 
the Group’s share of the post-tax results of associates and joint 
ventures which individually or, if of a similar type, in aggregate, 
are relevant to an understanding of the Group’s underlying 
financial performance because of their size, nature or incidence. 
In identifying and quantifying adjusting items, the Group 
consistently applies a policy that defines criteria that are required 
to be met for an item to be classified as adjusting. These items are 
separately disclosed in the segmental analyses or in the notes to 
the accounts as appropriate.

The Group believes that these items are useful to users of the 
Group financial statements in helping them to understand the 
underlying business performance and are used to derive the 
Group’s principal non-GAAP measures of adjusted revenue, 
adjusted profit from operations, adjusted diluted earnings per 
share and @operating cash flow conversion ratio@, all of which are 
before the impact of adjusting items and which are reconciled from 
revenue, profit from operations, diluted earnings per share and  
@cash conversion ratio@.

Provisions
Provisions are recognised when either a legal or constructive 
obligation as a result of a past event exists at the balance sheet 
date, it is probable that an outflow of economic resources will be 
required to settle the obligation and a reasonable estimate can be 
made of the amount of the obligation.

Contingent liabilities and contingent assets
Subsidiaries and associate companies are defendants in tobacco-
related and other litigation. Provision for this litigation (including 
legal costs) is made at such time as an unfavourable outcome 
becomes probable and the amount can be reasonably estimated.

Contingent assets are possible assets whose existence will only 
be confirmed by future events not wholly within the control of 
the entity and are not recognised as assets until the realisation of 
income is virtually certain.

Where a provision has not been recognised, the Group records its 
external legal fees and other external defence costs for tobacco-
related and other litigation as these costs are incurred.

As explained in note 13, certain litigation-related deposits are 
recognised as assets within loans and other receivables where 
management has determined that these payments represent a 
resource controlled by the entity. These deposits are held at the fair 
value of consideration transferred less impairment, if applicable, 
and have not been discounted.

Repurchase of share capital
When share capital is repurchased, the amount of consideration 
paid, including directly attributable costs, is recognised as 
a deduction from equity. Repurchased shares which are not 
cancelled, or shares purchased for the employee share ownership 
trusts, are classified as treasury shares and presented as a 
deduction from total equity.

Future changes to accounting policies
Certain changes to IFRS will be applicable to the Group financial 
statements in future years, but are not expected to have a material 
effect on reported profit or equity or on the disclosures in the 
financial statements.

@ Denotes phrase, paragraph or similar that does not form part of BAT’s Annual Report 

on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information162

Financial Statements
Notes on Accounts
Continued

2 Segmental Analyses
The chief operating decision maker, the Management Board, reviews adjusted profit from operations at constant currencies to evaluate 
segment performance and allocate resources to the overall business. The Management Board also reviews at constant currencies 
external adjusted revenues, which are included within adjusted profit from operations. The results of New Categories (comprising 
Tobacco Heating Products, Vapour products and Modern Oral products) are reported to the Management Board as part of the results of 
each geographic region. However, additional information has been provided based on product category. Interest income, interest expense 
and taxation are centrally managed and accordingly such items are not presented by segment as they are excluded from the measure of 
segment profitability.

The four geographic regions are the reportable segments for the Group as they form the focus of the Group’s internal reporting systems 
and are the basis used by the Management Board for assessing performance and allocating resources. Transactions between Group 
subsidiaries are conducted on arm’s length terms in accordance with appropriate transfer pricing rules and Organisation for Economic 
Cooperation & Development (OECD) principles. The Management Board reviews current and prior year adjusted segmental revenue, 
adjusted profit from operations of subsidiaries and joint operations, and adjusted post-tax results of associates and joint ventures at 
constant rates of exchange. The constant rate comparison provided for reporting segment information is based on a retranslation, at prior 
year exchange rates, of the current year results of the Group, including intercompany royalties payable in foreign currency to UK entities. 
However, the Group does not adjust for the normal transactional gains and losses in operations which are generated by movements in 
exchange rates.

In respect of the United States region, all financial statements and financial information provided by or with respect to the US business or 
RAI (and/or RAI and its subsidiaries (collectively, the ‘Reynolds Group’)) are prepared on the basis of US GAAP and constitute the primary 
financial statements or financial information of the US business or RAI (and/or the Reynolds Group). Solely for the purpose of consolidation 
within the results of BAT p.l.c. and the BAT Group, this financial information is then converted to IFRS. To the extent any such financial 
information provided in these financial statements relates to the US business or RAI (and/or the Reynolds Group), it is provided as an 
explanation of the US business’s or RAI’s (and/or the Reynolds Group’s) primary US GAAP based financial statements and information.

The following table shows 2020 revenue and adjusted revenue at current rates, and 2020 revenue translated using 2019 rates of exchange. 
The 2019 figures are stated at the 2019 rates of exchange.

Adjusted 
Revenue
Constant
rates
£m

11,536
4,644
4,321
6,169
26,670

Translation
exchange
£m

(63)
(107)
(549)
(175)
(894)

Adjusted
Revenue
Current
rates
£m

11,473
4,537
3,772
5,994
25,776

Adjusting 
items
Current
rates
£m

–
–
–
–
–

2020

Revenue
Current
rates
£m

11,473
4,537
3,772
5,994
25,776

Adjusted
Revenue
£m

Adjusting
items
£m

10,373
5,153
4,261
6,040
25,827

–
–
–
50
50

2019

Revenue
£m

10,373
5,153
4,261
6,090
25,877

United States
APME
AMSSA
ENA

Revenue

Note: adjusting items in revenue are in respect of excise included in goods acquired from a third party under short-term arrangements and then passed on to customers. This is deemed as 
adjusting due to the distorting nature to revenue and operating margin. From 2020 onwards, such arrangements have been discontinued or are immaterial such that no adjustments have been 
made in 2020.

In 2020, the translation exchange in AMSSA was driven by the depreciation of key currencies against the pound sterling including the 
Brazilian real.

BAT Annual Report and Form 20-F 2020163

2 Segmental Analyses Continued
The following table shows 2019 revenue and adjusted revenue at current rates, and 2019 adjusted revenue translated using 2018 rates of 
exchange. The 2018 figures are stated at the 2018 rates of exchange.

Adjusted 
Revenue
Constant
rates
£m

9,917
5,157
4,491
6,118
25,683

Translation
exchange
£m

456
(4)
(230)
(78)
144

Adjusted
Revenue
Current
rates
£m

10,373
5,153
4,261
6,040
25,827

Adjusting 
items
Current
rates
£m

–
–
–
50
50

2019

Revenue
Current
rates
£m

10,373
5,153
4,261
6,090
25,877

Adjusted
Revenue
£m

Adjusting
items
£m

9,495
4,882
4,111
5,824
24,312

–
–
–
180
180

2018

Revenue
£m

9,495
4,882
4,111
6,004
24,492

United States
APME
AMSSA
ENA

Revenue

Note: adjusting items in revenue are in respect of excise included in goods acquired from a third party under short-term arrangements and then passed on to customers. This is deemed as 
adjusting due to the distorting nature to revenue and operating margin.

The following table shows 2020 profit from operations and adjusted profit from operations at current rates, and 2020 adjusted profit from 
operations translated using 2019 rates of exchange. The 2019 figures are stated at the 2019 rates of exchange.

Adjusted*
segment
result
Constant
rates
£m

Translation
exchange
£m

Adjusted*
segment
result
Current
rates
£m

5,816
1,909
1,796
2,140
11,661
(1,612)
465
3

468
10,517

(32)
(56)
(178)
(30)
(296)
20
(26)
–

(26)
(302)

5,784
1,853
1,618
2,110
11,365
(1,592)
439
3

442
10,215

Adjusting*
items
£m

(809)
(381)
(65)
(148)
(1,403)
(153)
13
–

13
(1,543)

(2,493)

63

(2,430)

322

2020

Segment
result
Current
rates
£m

4,975
1,472
1,553
1,962
9,962
(1,745)
452
3

455
8,672

(2,108)

6,564

2019

Adjusted*
segment
result
£m

Adjusting*
items
£m

Segment
result
£m

5,036
2,059
1,842
2,193
11,130
(1,522)
470
3

(626)
(306)
(638)
(544)
(2,114)
(80)
25
–

473
10,081

25
(2,169)

(2,501)

438

4,410
1,753
1,204
1,649
9,016
(1,602)
495
3

498
7,912

(2,063)

5,849

United States
APME
AMSSA
ENA

Profit from operations
Net finance costs
APME
ENA

Share of post-tax results of associates 
and joint ventures
Profit/(loss) before taxation
Taxation (charge)/credit on 
ordinary activities

Profit for the year

*  The adjustments to profit from operations, net finance costs, the Group’s share of the post-tax results of associates and joint ventures and taxation are explained in notes 3(e) to 3(h), note 

4(b), note 5(a), and note 6(b), 6(d) and 6(e), respectively.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information164

Financial Statements
Notes on Accounts
Continued

2 Segmental Analyses Continued
The following table shows 2019 profit from operations and adjusted profit from operations at current rates, and 2019 adjusted profit from 
operations translated using 2018 rates of exchange. The 2018 figures are stated at the 2018 rates of exchange.

Adjusted*
segment
result
Constant
rates
£m

4,798
2,102
1,912
2,220
11,032
(1,466)
463
3

466
10,032

Translation
exchange
£m

238
(43)
(70)
(27)
98
(56)
7
–

7
49

Adjusted*
segment
result
Current
rates
£m

5,036
2,059
1,842
2,193
11,130
(1,522)
470
3

Adjusting*
items
£m

(626)
(306)
(638)
(544)
(2,114)
(80)
25
–

473
10,081

25
(2,169)

(2,498)

(3)

(2,501)

438

2019

Segment
result
Current
rates
£m

4,410
1,753
1,204
1,649
9,016
(1,602)
495
3

498
7,912

(2,063)

5,849

United States
APME
AMSSA
ENA

Profit from operations
Net finance costs
APME
ENA

Share of post-tax results of associates 
and joint ventures
Profit/(loss) before taxation
Taxation (charge)/credit on 
ordinary activities

Profit for the year

2018

Adjusting*
items
£m

Segment
result
£m

Adjusted*
segment
result
£m

4,511
1,948
1,738
2,150
10,347
(1,385)
384
3

387
9,349

(505)
(90)
(194)
(245)
(1,034)
4
32
–

32
(998)

(2,364)

223

4,006
1,858
1,544
1,905
9,313
(1,381)
416
3

419
8,351

(2,141)

6,210

*  The adjustments to profit from operations, net finance costs, the Group’s share of the post-tax results of associates and joint ventures and taxation are explained in notes 3(e) to 3(h), note 

4(b), note 5(a), and note 6(b), 6(d) and 6(e), respectively.

Adjusted profit from operations at constant rates of £11,661 million (2019: £11,032 million; 2018: £10,924 million) excludes certain 
depreciation, amortisation and impairment charges as explained in notes 3(e), 3(f) and 3(h). These are excluded from segmental profit from 
operations at constant rates as follows:

2020

2019

Adjusted 
depreciation, 
amortisation 
and 
impairment
Constant 
rates
£m

Adjusted 
depreciation, 
amortisation 
and 
impairment
Current 
rates
£m

Translation
exchange
£m

Depreciation, 
amortisation 
and 
impairment
Current rates
£m

Adjusted 
depreciation, 
amortisation
and
impairment
£m

Adjusting 
items
£m

Depreciation, 
amortisation
and
impairment
£m

Adjusting 
items
£m

205
170
137
266
778

(1)
(3)
(16)
(7)
(27)

204
167
121
259
751

272
274
34
119
699

476
441
155
378
1,450

2019

258
163
137
216
774

391
182
35
130
738

649
345
172
346
1,512

2018

Adjusted 
depreciation, 
amortisation 
and 
impairment
Constant 
rates
£m

Adjusted 
depreciation, 
amortisation 
and 
impairment
Current rates
£m

Translation
exchange
£m

Depreciation, 
amortisation 
and 
impairment
Current rates
£m

Adjusted 
depreciation, 
amortisation
and
impairment
£m

Adjusting 
items
£m

Depreciation, 
amortisation
and
impairment
£m

Adjusting 
items
£m

249
162
140
218
769

9
1
(3)
(2)
5

258
163
137
216
774

391
182
35
130
738

649
345
172
346
1,512

154
105
101
143
503

289
22
115
109
535

443
127
216
252
1,038

United States
APME
AMSSA
ENA

United States
APME
AMSSA
ENA

BAT Annual Report and Form 20-F 2020165

2 Segmental Analyses Continued
Additional information by product category
Although the Group’s operations are managed on a Regional basis, additional information for revenue is provided based on product 
category as follows:

Adjusted 
Revenue
Constant
rates
£m

23,594
1,449
615
636
198
1,165
462
26,670

Adjusted 
Revenue
Constant
rates
£m

22,892
1,214
392
693
129
1,036
541
25,683

Translation
exchange
£m

Adjusted
Revenue
Current
rates
£m

Adjusting 
items
Current
rates
£m

(842)
(6)
(4)
(2)
–
(5)
(41)
(894)

Translation
exchange
£m

59
41
9
35
(3)
45
(1)
144

22,752
1,443
611
634
198
1,160
421
25,776

Adjusted
Revenue
Current
rates
£m

22,951
1,255
401
728
126
1,081
540
25,827

–
–
–
–
–
–
–
–

Adjusting 
items
Current
rates
£m

50
–
–
–
–
–
–
50

2020

Revenue
Current
rates
£m

22,752
1,443
611
634
198
1,160
421
25,776

2019

Revenue
Current
rates
£m

23,001
1,255
401
728
126
1,081
540
25,877

Adjusted
Revenue
£m

Adjusting
items
£m

22,951
1,255
401
728
126
1,081
540
25,827

50
–
–
–
–
–
–
50

Adjusted
Revenue
£m

Adjusting
items
£m

21,892
917
318
565
34
941
562
24,312

180
–
–
–
–
–
–
180

2019

Revenue
£m

23,001
1,255
401
728
126
1,081
540
25,877

2018

Revenue
£m

22,072
917
318
565
34
941
562
24,492

Combustibles
New Categories

Vapour
THP
Modern Oral
Traditional Oral
Other

Revenue

Combustibles
New Categories

Vapour
THP
Modern Oral
Traditional Oral
Other

Revenue

External revenue and non-current assets other than financial instruments, deferred tax assets and retirement benefit assets are analysed 
between the UK and all foreign countries at current rates of exchange as follows:

Revenue is based on location of sale

External revenue

2020
£m

188

United Kingdom

2019
£m

178

2018
£m

184

All foreign countries

2019
£m

2018
£m

2020
£m

2020
£m

2019
£m

Group

2018
£m

25,588

25,699

24,308

25,776

25,877

24,492

Intangible assets
Property, plant and equipment
Investments in associates and joint ventures

United Kingdom

All foreign countries

2020
£m

487
344
8

2019
£m

492
333
8

2020
£m

114,856
4,716
1,788

2019
£m

118,295
5,185
1,852

2020
£m

115,343
5,060
1,796

Group

2019
£m

118,787
5,518
1,860

The consolidated results of the Reynolds Group operating in the United States met the criteria for separate disclosure under the 
requirements of IFRS 8 Operating Segments. Revenue arising from the operations of the Reynolds Group, inclusive of the sales made 
to fellow Group companies, in 2020, 2019 and 2018 was £11,481 million, £10,417 million and £9,506 million, respectively. The majority of 
sales are to customers based in the US. Non-current assets attributable to the operations of the Reynolds Group were £105,549 million 
(2019: £109,186 million).

The main acquisitions comprising the goodwill balance of £43,319 million (2019: £44,316 million), included in intangible assets, are provided 
in note 8. Included in investments in associates and joint ventures are amounts of £1,724 million (2019: £1,794 million) attributable to the 
investment in ITC Ltd. Further information is provided in notes 5 and 10.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information166

Financial Statements
Notes on Accounts
Continued

3 Profit From Operations
Enumerated below are movements in costs that have impacted profit from operations in 2020, 2019 and 2018. These include changes in our 
underlying business performance, as well as the impact of adjusting items, as defined in note 1, in profit from operations (note 3(e) to 3(h)).

(a) Employee benefit costs

Wages and salaries
Social security costs
Other pension and retirement benefit costs (note 11)
Share-based payments – equity and cash-settled (note 24)

(b) Depreciation, amortisation and impairment costs

Intangibles  

– amortisation and impairment of trademarks and similar intangibles
– amortisation and impairment of computer software
– impairment of goodwill (note 3(h))

Property, plant and equipment – depreciation and impairment

2020
£m

2,277
194
182
91
2,744

2020
£m

360
129
209
752
1,450

2019
£m

2,651
223
227
120
3,221

2019
£m

508
108
194
702
1,512

2018
£m

2,463
207
212
123
3,005

2018
£m

377
111
–
550
1,038

Intangibles – amortisation and impairment
The acquisition of businesses has resulted in the capitalisation of certain trademarks and similar intangibles. The amortisation and impairment 
of  these acquired trademarks and similar intangibles are charged to the income statement as adjusting, as explained in note 3(f).

Property, plant and equipment – depreciation and impairment
Gains and losses recognised on disposal of property, plant and equipment are included within depreciation and impairment of property, 
plant and equipment. 

Additionally, impairment costs resulting from obsolete machines in relation to downsizing and factory rationalisation as mentioned 
in note 3(e) are reported as part of depreciation and impairment of property, plant and equipment.

In 2018, the Group recognised an impairment charge of £110 million in respect of the operations in Venezuela mentioned in note 3(h).

BAT Annual Report and Form 20-F 2020 
 
 
 
3 Profit From Operations Continued
(c) Other operating expenses include:

Research and development expenses (excluding employee benefit costs and depreciation)
Exchange differences
Hedge ineffectiveness within operating profit
Expense relating to short-term leases
Expenses relating to leases of low-value assets
Gains arising from sale and leaseback transactions
Rent of plant and equipment (operating leases) – minimum lease payments
Rent of property (operating leases) – minimum lease payments

Auditor’s remuneration
Total expense for audit services pursuant to legislation:
– fees to KPMG LLP for Parent Company and Group audit
– fees to KPMG LLP firms and associates for local statutory and Group reporting audits
Total audit fees expense – KPMG LLP firms and associates
Audit fees expense to other firms

Total audit fees expense
Fees to KPMG LLP firms and associates for other services:
– audit-related assurance services
– other assurance services
– tax advisory services
– tax compliance
– audit of defined benefit schemes of the Company
– other non-audit services

167

2018
£m

105
(15)
(8)
–
–
–
61
110

6.3
8.8
15.1
0.2
15.3

9.4
0.3
–
–
0.4
–
10.1

2020
£m

121
(29)
(3)
10
1
(1)
–
–

8.7
9.9
18.6
0.2
18.8

8.5
0.5
–
–
0.5
–
9.5

2019
£m

126
22
(5)
16
1
–
–
–

6.8
9.0
15.8
0.1
15.9

8.5
0.5
–
–
0.4
–
9.4

The total auditor’s remuneration to KPMG firms and associates included above are £28.1 million (2019: £25.2 million; 2018: £25.2 million).

Under SEC regulations, the remuneration to KPMG firms and associates of £28.1 million in 2020 (2019: £25.1 million; 2018: £25.2 million) 
is required to be presented as follows: audit fees £27.5 million (2019: £24.7 million; 2018: £24.7 million), audit-related fees £0.5 million 
(2019: £0.4 million; 2018: £0.4 million), tax fees £nil million (2019: £nil million; 2018: £nil million) and all other fees £0.1 million (2019: £0.1 million; 
2018: £0.1 million). Audit related fees are in respect of services provided to associated pension schemes. All other fees are in respect of 
other assurance services provided over information derived from the financial information systems subject to audit or over the controls 
over those systems. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information168

Financial Statements
Notes on Accounts
Continued

3 Profit From Operations Continued
Total research and development costs including employee benefit costs and depreciation are £307 million (2019: £376 million; 
2018: £258 million). Included in the 2019 research and development costs is £65 million of costs primarily related to packages in 
respect of employee benefit reductions as part of the Group’s 2019 restructuring initiative (Quantum), as discussed in note 3(e).

(d) Master Settlement Agreement
In 1998, the major US cigarette manufacturers (including the R.J. Reynolds Tobacco Company, Lorillard and Brown & Williamson, 
businesses which are now part of the Reynolds Group) entered into the Master Settlement Agreement (MSA) with attorneys general 
representing most US states and territories. The MSA imposes a perpetual stream of future payment obligations on the major US 
cigarette manufacturers. The amounts of money that the participating manufacturers are required to annually contribute are based upon, 
amongst other things, the volume of cigarettes sold and market share (based on cigarette shipments in that year).

During 2012, R.J. Reynolds Tobacco Company, Santa Fe Natural Tobacco Company (SFNTC), various other tobacco manufacturers, 17 
states, the District of Columbia and Puerto Rico reached an agreement related to the Non-Participating Manufacturer (NPM) adjustment 
under the MSA and three more states joined the agreement in 2013. Under this agreement, R.J. Reynolds Tobacco Company has received 
credits of more than US$1 billion, in respect of its Non-Participating Manufacturer (NPM) Adjustment claims related to the period from 
2003 to 2012. These credits have been applied against the companies’ MSA payments over a period of five years from 2013, subject to, 
and dependent upon, meeting the various ongoing performance obligations. During 2014, two additional states agreed to settle NPM 
disputes related to claims for the period 2003 to 2012. R.J. Reynolds Tobacco Company has received US$170 million in credits, which has 
been applied over a five-year period from 2014. During 2015, another state agreed to settle NPM disputes related to claims for the period 
2004 to 2014 and included a method to determine future adjustments from 2015 forward. R.J. Reynolds Tobacco Company has received 
US$285 million in credits, which was applied over a four-year period from 2016. During 2016, no additional states agreed to settle NPM 
disputes. During 2017, two more states agreed to settle NPM disputes related to claims for the period 2004 to 2014. It is estimated that 
R.J. Reynolds Tobacco Company will receive US$61 million in credits, which will be applied over a five-year period from 2017. During 2018, 
nine more states agreed to settle NPM disputes related to claims for the period 2004 to 2019, with an option through 2022, subject to 
certain conditions. It is estimated that R.J. Reynolds Tobacco Company will receive US$182 million in credits for settled periods through 
2017, which will be applied over a five-year period from 2018. Also, in 2018, one additional state agreed to settle NPM disputes related 
to claims for the period 2004 to 2024, subject to certain conditions. It is estimated that R.J. Reynolds Tobacco Company will receive 
US$205 million in credits for settled periods through 2017, which will be applied over a five-year period from 2019. In the first quarter of 
2020, certain conditions set forth in the 2017 and 2018 agreements were met for those 10 states. In addition, in August 2020, 24 states, the 
District of Columbia and Puerto Rico agreed to settle NPM disputes related to claims for the period 2018-2022. Credits in respect of future 
years’ payments and the NPM Adjustment claims would be accounted for in the applicable year and will not be treated as adjusting items. 
Only credits in respect of prior year payments are included as adjusting items.

The BAT Group is subject to substantial payment obligations under the MSA and the state settlement agreements with the states of 
Mississippi, Florida, Texas and Minnesota (such settlement agreements, collectively State Settlement Agreements). Reynolds Group’s 
operating subsidiaries’ expenses and payments under the MSA and the State Settlement Agreements for 2020 amounted to 
US$3,572 million (2019: US$2,762 million; 2018: US$2,741 million) in respect of settlement expenses and US$2,848 million (2019: 
US$2,918 million; 2018: US$917 million) in respect of settlement cash payments. In 2020, R.J. Reynolds Tobacco Company recognised 
additional expenses, included above, under the state settlement agreements in the states of Mississippi, Florida, Texas and Minnesota. 
R.J. Reynolds Tobacco Company recognised US$241 million of expense for payment obligations to the State of Florida for the ITG Brands, 
LLC acquired brands from the date of divestiture, June 12, 2015, as a result of an unfavourable judgment. In addition, R.J. Reynolds Tobacco 
Company recognised US$264 million related to the resolution of claims against it in the States of Texas, Minnesota and Mississippi for 
payment obligations to those states for the ITG Brands, LLC acquired brands from the date of divestiture. Finally, R.J. Reynolds Tobacco 
Company settled certain related claims with Phillip Morris USA under the state settlement agreements in the states of Mississippi, Texas 
and Minnesota for US$8 million. Additional information related to the resolution of these claims is included in note 27.

(e) Restructuring and integration costs
Restructuring costs reflect the costs incurred as a result of initiatives to improve the effectiveness and the efficiency of the Group as a 
globally integrated enterprise. These costs represent additional expenses incurred that are not related to the normal business and day-
to-day activities. These initiatives include a review of the Group’s manufacturing operations, and the costs associated with Quantum, 
being a review of the Group’s organisational structure announced in 2019 to simplify the business and create a more efficient, agile and 
focused company.

BAT Annual Report and Form 20-F 2020169

3 Profit From Operations Continued
The costs of the Group’s initiatives together with the costs of integrating acquired businesses into existing operations, including 
acquisition costs, are included in profit from operations under the following headings:

Employee benefit costs
Depreciation, amortisation and impairment costs
Other operating expenses
Other operating income

2020
£m

91
151
166
–
408

2019
£m

364
63
145
(7)
565

2018
£m

176
48
145
(6)
363

The adjusting charge in 2020 relates to the ongoing restructuring costs associated with the implementation of revisions to the Group’s 
operating model, mainly in relation to Quantum. This includes the cost of packages in respect of permanent headcount reduction and 
permanent employee benefit reductions in the Group. The costs also cover the downsizing and factory rationalisation activities in the 
Netherlands, Hungary, Russia and APME.

Also, in 2020, as a consequence of a reduction in volumes due to the significant increase in excise in Indonesia, the Group has announced 
a restructuring programme which includes the partial closure of the factory operations in Indonesia. As a result of this decision, a 
£69 million impairment has been recognised in respect of machinery. This impairment charge relates to some of the machinery in use as 
well machinery held for future use which, following the significant recent changes in consumer preferences, is not expected to be brought 
in to manufacturing in the future.

The adjusting charge in 2019 relates to the ongoing restructuring costs associated with the implementation of revisions to the Group’s 
operating model, mainly in relation to Quantum. This includes the cost of packages in respect of permanent headcount reduction and 
permanent employee benefit reductions in the Group. The costs also cover the downsizing and factory rationalisation activities in 
Germany, Russia and APME. Included in other operating income are amounts related to cash and reversal of deferred consideration 
associated with the acquisition of TDR d.o.o. (TDR) (note 23).

Restructuring and integration costs in 2018 include integration costs associated with the acquisition of Reynolds American and ongoing 
costs of implementing the revisions to the Group’s operating model. This includes the cost of packages in respect of permanent 
headcount reductions and permanent employee benefit reductions in the Group. The costs also cover downsizing activities in Russia, 
Germany and APME. Included in other operating income are gains from the sale of land and buildings in the Netherlands.

(f) Amortisation and impairment of trademarks and similar intangibles
Acquisitions in previous years have resulted in the capitalisation of trademarks and similar intangibles, including those which are 
amortised over their expected useful lives, which do not exceed 20 years. The amortisation and impairment charge of £339 million 
(2019: £481 million; 2018: £377 million) is charged as adjusting and included in depreciation, amortisation and impairment costs in the 
income statement. In 2019, the Group incurred an impairment charge of £129 million, which included the partial impairment of the Kodiak 
brand, as explained in note 8(c).

(g) Fox River
As explained in note 27, a Group subsidiary has certain liabilities in respect of indemnities given on the purchase and disposal of former 
businesses in the United States and, in 2011, the subsidiary provided £274 million in respect of claims in relation to environmental clean-up 
costs of the Fox River.

On 30 September 2014, a Group subsidiary, NCR, Appvion and Windward Prospects entered into a Funding Agreement with regard to the 
costs for the clean-up of Fox River.

In January 2017, NCR and Appvion entered into a consent decree with the US Government to resolve how the remaining clean-up will be 
funded and to resolve further outstanding claims between them. The Consent Decree was approved by a US District Judge in August 
2017. The US Government enforcement action against NCR was terminated as a result of that order and contribution claims from the 
Potentially Responsible Parties (‘PRPs’) against NCR were dismissed. On 4 January 2019, the US Government, P. H. Glatfelter and Georgia-
Pacific (the remaining Fox River PRPs) sought approval for a separate Consent Decree to bring an end to all litigation concerning the 
Fox River clean-up. This Consent Decree was approved by the District Court of the Eastern District of Wisconsin on 14 March 2019 and 
concludes all existing litigation on the Fox River.

In July 2016, the High Court ruled in a Group subsidiary’s favour that a dividend of €135 million paid by Windward to Sequana in May 
2009 was a transaction made with the intention of putting assets beyond the reach of the Group subsidiary and of negatively impacting 
its interests. On 10 February 2017, further to a hearing in January 2017 to determine the relief due, the Court found in the Group 
subsidiary’s favour, ordering that Sequana must pay an amount up to the full value of the dividend plus interest which equates to around 
US$185 million, related to past and future clean-up costs. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information170

Financial Statements
Notes on Accounts
Continued

3 Profit From Operations Continued
The Court granted all parties leave to appeal and Sequana a stay in respect of the above payments. In June 2018, the Court of Appeal 
heard arguments in the Sequana Claims Appeal (as defined in note 27). On 6 February 2019, the Court of Appeal gave judgment upholding 
the High Court’s findings, with one immaterial change to the method of calculating the damages awarded. Sequana therefore remains 
liable to pay the above mentioned dividend. Due to the uncertain outcome of the case no asset has been recognised in relation to this 
ruling. In February 2017, Sequana entered into a process in France seeking court protection (the ‘Sauvegarde’), exiting the Sauvegarde in 
June 2017. On 7 March 2019, Sequana announced that it was unable to pay its debts and that it had applied to convert the Sauvegarde 
into ‘redressement judiciaire’, a form of insolvent receivership. On 15 May 2019, the Nanterre Commercial Court made an order placing 
Sequana into formal liquidation proceedings (‘liquidation judiciaire’). No payments have been received.

The provision is £70 million at 31 December 2020 (2019: £73 million). Based on the Funding Agreement, £3 million has been paid in 2020, 
which includes legal costs of £1 million (2019: £35 million, including legal costs of £3 million; 2018: £30 million, including legal costs of 
£5 million).

(h) Other adjusting items
Included within ‘other operating expenses’
In 2020, the Group incurred £447 million (2019: £874 million; 2018: £294 million) of other adjusting items which have been adjusted within 
‘other operating expenses’. 

The charge in 2020 primarily includes £487 million (2019: £236 million; 2018: £178 million) of litigation costs. In 2020, this was largely in 
respect of charges following the development in cases regarding payment obligations under the state settlement agreements with 
Florida, Texas, Minnesota and Mississippi for brands previously sold to a third party. The Group recognised a charge of £188 million in the 
period for a final judgment of a case in the Florida court. The Group continues to pursue indemnification remedies in a Delaware court 
for payments made to Florida as a result of this judgment, as explained in note 27. During 2020, the Group also recognised a provision 
of £212 million related to the settlement discussions with other manufacturers and the states of Texas, Minnesota and Mississippi for 
payment obligations related to these brands in prior years. In 2020, the charge also includes £87 million predominantly related to other 
litigation costs including Engle progeny litigation.

Also included in 2020, is a credit of £40 million recognised in relation to the prior year charge associated with the excise dispute in Russia, 
of which, £14 million is offset in the adjusting items included in taxation (note 6(d)).

In August 2019, the Russian tax authority issued a final audit report to JSC British American Tobacco-SPb (BAT SpB) related to the 
application of legislation introduced in 2017 that prospectively limited the amount of production that could take place prior to excise tax 
increases, without being subject to higher excise tax rates. The Final audit report sought to retrospectively apply the legislation to the 
years 2015 to 2017. BAT SpB submitted an appeal to the Federal Tax Services (FTS) objecting to the findings. The FTS accepted some of 
BAT SpB’s arguments and, on 27 January 2020, a final claim was issued by the FTS. As a consequence, the Group recognised a charge of 
£202 million included in other adjusting items in 2019. The Group also recognised an interest charge of £50 million (note 4(b)).

Also, in 2019, a charge of £436 million was incurred in respect of the Quebec class actions as explained in note 27.

Included within ‘depreciation, amortisation and impairment’
During 2020, the Group impaired the goodwill arising from Malaysia amounting to £197 million, goodwill arising from the acquisition of 
Twisp of £11 million and goodwill arising from the acquisition of Blue Nile of £1 million, as explained in note 8(e).

During 2019, the Group impaired the goodwill arising from the Bentoel acquisition, amounting to £172 million, goodwill arising from the 
VapeWild acquisition of £12 million and goodwill arising from the Highendsmoke acquisition of £10 million as explained in note 8(e).

In 2018, the European Securities and Markets Authority (ESMA) recognised the specific issues related to Venezuela and proposed that 
companies with exposure to Venezuela use an ‘estimated’ exchange rate rather than the official exchange rate, as otherwise required 
under IAS 21. Accordingly, the Group has used an exchange rate calculated with reference to the estimated inflation since the latest 
dividend payment in 2010. In addition, the net assets of the Group’s Venezuelan operations are subject to accounting adjustments IAS 
29 Financial Reporting in Hyperinflationary Economies, as they are revalued, for accounting purposes, from their acquisition date to the 
balance sheet date. However, management believes that such a revaluation is not reflective of the recoverable value of those assets and 
have incurred an impairment charge of £110 million. This charge has been treated as an adjusting item as it does not reflect the underlying 
performance of the Group. The Group has also recognised a monetary gain due to hyperinflation accounting under IAS 29 of £45 million 
within net finance costs (note 4(b)).

(i) Other operating income
Other operating income comprises income that is associated with the Group’s normal activities, but which falls outside the definition of 
turnover and includes one-off capital profits on property sales and one-off disposals of fixed assets.

As explained in note 27, the Group recognised £58 million (2019: £86 million; 2018: £nil) in respect of a tax case in Brazil. In 2019 and 
2018, as discussed in note 3(e) above, certain items of operating income have been incurred as part of the Group’s restructuring and 
integration activities.

BAT Annual Report and Form 20-F 20204 Net Finance Costs
(a) Net finance costs/(income)

Interest expense
Interest expense on lease liabilities
Facility fees
Interest and fair value related to early repurchase of bonds (note 4(b))
Interest related to adjusting tax payables (note 4(b))
Venezuela hyperinflation (note 4(b))
Fair value changes on derivative financial instruments and hedged items
Exchange differences

Finance costs
Interest under the effective interest method

Finance income
Net finance costs

171

2018
£m

1,592
1
13
–
41
(45)
(154)
1
1,449
(68)
(68)
1,381

2020
£m

1,605
26
23
142
11
–
(217)
205
1,795
(50)
(50)
1,745

2019
£m

1,676
32
10
–
80
–
367
(479)
1,686
(84)
(84)
1,602

The Group manages foreign exchange gains and losses and fair value changes on a net basis excluding adjusting items, which are 
explained in note 4(b). The derivatives that generate the fair value changes are explained in note 15.

Facility fees principally relate to the Group’s central banking facilities.

In October 2020, the Group completed a tender offer to repurchase sterling-equivalent £2,653 million of bonds, including £24 million 
of accrued interest. Following this, in November 2020, the Group also completed a ‘make-whole’ bond redemption exercise of sterling-
equivalent £462 million of bonds, including £6 million of accrued interest. Further details on the tender offer and ‘make-whole’ redemption 
exercise are provided in note 22. Other costs directly associated with the early repurchase of bonds, including the premium paid, have 
been treated as adjusting items, as detailed in note 4(b).

(b) Adjusting items included in net finance costs
Adjusting items are significant items in net finance costs which individually or, if of a similar type, in aggregate, are relevant to an 
understanding of the Group’s underlying financial performance.

In 2020, the Group incurred additional interest costs of £157 million and fair value gains of £15 million in relation to the early repurchase 
of bonds.

In addition, the Group recognised interest on adjusting tax payables of £11 million (2019: £80 million; 2018: £41 million), which included 
interest of £21 million (2019: £28 million; 2018: £25 million) in relation to the Franked Investment Income Group Litigation Order (FII GLO) 
(note 6(b)) and a net credit of £10 million (2019: charge of £50 million, 2018: charge of £12 million) in respect of the excise dispute (note 3(h)) 
and withholding tax in Russia.

In 2018, the Group recognised a monetary gain of £45 million related to the application of hyperinflationary accounting in Venezuela (note 3(h)).

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information172

Financial Statements
Notes on Accounts
Continued

5 Associates and Joint Ventures

Revenue

Profit from operations
Net finance costs
Profit on ordinary activities before taxation
Taxation on ordinary activities
Profit on ordinary activities after taxation
Non-controlling interests
Post-tax results of associates and joint ventures

2020

Group’s
share
£m

1,983

591
(2)
589
(125)
464
(9)
455

Total
£m

7,001

2,006
(6)
2,000
(421)
1,579
(30)
1,549

2019

Group’s
share
£m

2,158

704
(2)
702
(196)
506
(8)
498

Total
£m

7,581

2,386
(7)
2,379
(666)
1,713
(27)
1,686

2018

Group’s
share
£m

2,058

630
(3)
627
(201)
426
(7)
419

Total
£m

7,235

2,128
(8)
2,120
(678)
1,442
(24)
1,418

Enumerated below are movements that have impacted the post-tax results of associates and joint ventures in 2020, 2019 and 2018.

(a) Adjusting items
In 2020, the Group’s interest in ITC Ltd. (ITC) decreased from 29.46% to 29.42% (2019: 29.57% to 29.46%; 2018: 29.71% to 29.57%) as a result 
of ITC issuing ordinary shares under the ITC Employee Share Option Scheme. The issue of these shares and change in the Group’s share 
of ITC resulted in a gain of £17 million (2019: £25 million; 2018: £22 million), which is treated as a deemed partial disposal and included in the 
income statement.

In 2020, ITC recognised a charge in respect of the cost of leaf tobacco stocks destroyed in a third-party warehouse fire, the Group’s share 
of which was £4 million.

In 2018, ITC also recognised an adjusting gain in respect of the release of certain provisions related to a tax claim, the Group’s share of 
which was £10 million.

(b) Other financial information
The Group’s share of the results of associates and joint ventures is shown in the table below.

Profit on ordinary activities after taxation
– attributable to owners of the Parent
Other comprehensive income:
Items that may be reclassified to profit & loss
Items that will not be reclassified to profit & loss

Total comprehensive income

2020

Group’s
share
£m

2019

Group’s
share
£m

2018

Group’s
share
£m

455

(98)
(34)
323

498

419

(115)
7
390

(38)
6
387

BAT Annual Report and Form 20-F 20205 Associates and Joint Ventures Continued
Summarised financial information of the Group’s associates and joint ventures is shown below.

Revenue

Profit on ordinary activities before taxation

Post-tax results of associates and joint ventures
Other comprehensive income

Total comprehensive income

Revenue

Profit on ordinary activities before taxation

Post-tax results of associates and joint ventures
Other comprehensive income

Total comprehensive income

Revenue

Profit on ordinary activities before taxation

Post-tax results of associates and joint ventures
Other comprehensive income

Total comprehensive income

173

2020

Total
£m

7,001

2,000

1,549
(450)
1,099

2019

Total
£m

7,581

2,379

1,686
(365)
1,321

2018

Total
£m

7,235

2,120

1,418
(110)
1,308

ITC
£m

4,892

1,930

1,495
(450)
1,045

ITC
£m

5,556

2,322

1,646
(365)
1,281

ITC
£m

5,072

2,059

1,373
(110)
1,263

Others
£m

2,109

70

54
–
54

Others
£m

2,025

57

40
–
40

Others
£m

2,163

61

45
–
45

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information174

Financial Statements
Notes on Accounts
Continued

6 Taxation on Ordinary Activities
(a) Summary of taxation on ordinary activities

UK corporation tax
Comprising:
– current year tax expense
– adjustments in respect of prior periods
Overseas tax
Comprising:
– current year tax expense
– adjustments in respect of prior periods

Total current tax
Deferred tax
Comprising:
– deferred tax relating to origination and reversal of temporary differences
– deferred tax relating to changes in tax rates

2020
£m

38

38
–
2,387

2,369
18
2,425
(317)

(184)
(133)
2,108

2019
£m

8

41
(33)
2,047

2,074
(27)
2,055
8

55
(47)
2,063

2018
£m

60

66
(6)
2,455

2,460
(5)
2,515
(374)

(304)
(70)
2,141

(b) Franked Investment Income Group Litigation Order
The Group is the principal test claimant in an action in the United Kingdom against HM Revenue and Customs (HMRC) in the Franked 
Investment Income Group Litigation Order (FII GLO). There are 23 corporate groups in the FII GLO. The case concerns the treatment for UK 
corporate tax purposes of profits earned overseas and distributed to the UK.

The original claim was filed in 2003. The trial of the claim was split broadly into issues of liability and quantification. The main liability issues 
were heard by the High Court, Court of Appeal and Supreme Court in the UK and the European Court of Justice in the period to November 
2012. The detailed technical issues of the quantification mechanics of the claim were heard by the High Court during May and June 2014 
and the judgment handed down on 18 December 2014. The High Court determined that in respect of issues concerning the calculation of 
unlawfully charged corporation tax and advance corporation tax, the law of restitution including the defence on change of position and 
questions concerning the calculation of overpaid interest, the approach of the Group was broadly preferred. The conclusion reached by 
the High Court would, if upheld, produce an estimated receivable of £1.2 billion for the Group. Appeals on a majority of the issues were 
made to the Court of Appeal, which heard the arguments in June 2016. The Court of Appeal determined in November 2016 on the majority 
of issues that the conclusion reached by the High Court should be upheld. The Supreme Court gave permission for a number of issues to 
be appealed in two separate hearings. The first, in February 2020, concerned the time limit for bringing claims. HMRC sought to challenge 
existing case law. In November 2020 the Supreme Court handed down its judgment. The Supreme Court agreed to partially overturn 
existing case law but introduced a new test for determining whether claims of this type are in time. The case has been remitted to the 
High Court to apply that new test to the facts. The second hearing was heard in December 2020 and concerned issues relating to the type 
of claims BAT is entitled to bring. Judgment following the second December hearing is expected in 2021. In July 2018, the Supreme Court 
handed down its judgment in the Prudential Assurance Company Ltd case, which is closely related to the FII GLO. Applying the Prudential 
judgment reduces the value of the FII claim to approximately £0.6 billion, mainly as the result of the application of simple interest.

During 2015, HMRC paid to the Group a gross amount of £1,224 million in two separate payments. The payments made by HMRC have 
been made without any admission of liability and are subject to refund were HMRC to succeed on appeal. The second payment in 
November 2015 followed the introduction of a new 45% tax on the interest component of restitution claims against HMRC. HMRC held 
back £261 million from the second payment contending that it represents the new 45% tax on that payment, leading to total cash received 
by the Group of £963 million. Actions challenging the legality of the withholding of the 45% tax have been lodged by the Group. The First 
Tier Tribunal found in favour of HMRC in July 2017 and the Group’s appeal to the Upper Tribunal was heard in July 2018 and judgment has 
not yet been handed down.

The net £0.9 billion held by the Group is higher than the current value of the claim referred to above. Due to the uncertainty of the amounts 
and eventual outcome the Group has not recognised any impact in the Income Statement in the current or prior period. The receipt, 
net of the deduction by HMRC, is held as deferred income as disclosed in note 21. Any future recognition as income will be treated as 
an adjusting item, due to the size of the amount, with interest of £21 million for the 12 months to 31 December 2020 (2019: £28 million; 
2018: £25 million) accruing on the balance, which was also treated as an adjusting item.

BAT Annual Report and Form 20-F 2020175

6 Taxation on Ordinary Activities Continued
(c) Factors affecting the taxation charge
The taxation charge differs from the standard 19% (2019: 19%; 2018: 19%) rate of corporation tax in the UK. The major causes of this 
difference are listed below:

Profit before tax
Less: share of post-tax results of associates and joint ventures 
(see note 5)

Tax at 19% (2019 and 2018: 19%) on the above
Factors affecting the tax rate:
Tax at standard rates other than UK corporation tax rate
Other national tax charges
Permanent differences
Overseas withholding taxes
Double taxation relief on UK profits
Unutilised/utilised tax losses
Adjustments in respect of prior periods
Deferred tax relating to changes in tax rates
Additional net deferred tax (credits)/charges

£m

8,672

(455)
8,217

2020

%

2018

%

2019

%

£m

7,912

(498)
7,414

£m

8,351

(419)
7,932

1,561

19.0

1,409

19.0

1,507

19.0

368
142
20
155
(22)
5
18
(133)
(6)
2,108

4.5
1.7
0.3
1.9
(0.3)
0.1
0.2
(1.6)
(0.1)
25.7

353
147
122
106
(29)
16
(60)
(47)
46
2,063

4.8
2.0
1.6
1.4
(0.4)
0.2
(0.8)
(0.6)
0.6
27.8

384
204
7
155
(35)
5
(11)
(70)
(5)
2,141

4.8
2.6
0.1
1.9
(0.4)
0.1
(0.1)
(0.9)
(0.1)
27.0

(d) Adjusting items included in taxation
In 2020, adjusting items in taxation included a net credit of £35 million mainly relating to the release of a provision regarding the 
application of overseas withholding tax, the revaluation of deferred tax liabilities arising on trademarks recognised in the Reynolds 
American acquisition in 2017 due to changes in US state tax rates and the excise dispute in Russia (note 3(h)).

In 2019, adjusting items in taxation total a credit of £65 million relating primarily to changes in US state tax rates, relating to the revaluation 
of deferred tax liabilities arising on trademarks recognised in the Reynolds American acquisition in 2017.

In 2018, adjusting items in taxation relate to a £79 million credit due to changes in US state tax rates in the period, relating to the 
revaluation of deferred tax liabilities arising on trademarks recognised in the Reynolds American acquisition in 2017, and a £55 million 
charge related to retrospective guidance issued by a tax authority in the ENA region regarding the application of withholding tax (WHT) 
between 2015 and 2017.

(e) Tax on adjusting items
In addition, the tax on adjusting items, separated between the different categories, as per note 7, amounted to £287 million 
(2019: £373 million; 2018: £199 million). The adjustment to the adjusted earnings per share (note 7) also includes £8 million (2019: £17 million; 
2018: £6 million) in respect of the non-controlling interests’ share of the adjusting items net of tax.

(f) Tax on items recognised directly in other comprehensive income

Current tax
Deferred tax

Credited/(charged) to other comprehensive income

The tax relating to each component of other comprehensive income is disclosed in note 18.

2020
£m

(5)
23
18

2019
£m

(7)
138
131

2018
£m

(8)
(7)
(15)

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information176

Financial Statements
Notes on Accounts
Continued

7 Earnings Per Share

2020

2019

Weighted
average
number of
shares
m

Earnings
£m

Earnings
per share
pence

Earnings
£m

Weighted
average
number of
shares
m

Earnings
per share
pence

Earnings
£m

Weighted
average
number of
shares
m

2018

Earnings
per share
pence

Basic earnings per share (ordinary 
shares of 25p each)
Share options

Diluted earnings per share

6,400
–
6,400

2,286
9
2,295

280.0
(1.1)
278.9

5,704
–
5,704

2,284
7
2,291

249.7
(0.7)
249.0

6,032
–
6,032

2,285
7
2,292

264.0
(0.8)
263.2

Adjusted earnings per share calculation
Earnings have been affected by a number of adjusting items, which are described in notes 3 to 6. Adjusting items are significant items 
in the profit from operations, net finance costs, taxation and the Group’s share of the post-tax results of associates and joint ventures 
which individually or, if of a similar type, in aggregate, are relevant to an understanding of the Group’s underlying financial performance. 
The Group believes that these items are useful to users of the Group financial statements in helping them to understand the underlying 
business performance. To illustrate the impact of these items, an adjusted earnings per share calculation is shown below.

Notes

3(e)

Earnings
£m

6,400
408

2020

Earnings
per share
pence

280.0
17.8

2019

Earnings
per share
pence

249.7
24.7

Earnings
£m

5,704
565

Earnings
£m

6,032
363

Basic earnings per share
Effect of restructuring and integration costs
Tax and non-controlling interests on restructuring 
and integration costs
Effect of amortisation and impairment of goodwill, 
trademarks and similar intangibles
Tax and non-controlling interests on amortisation 
and impairment of goodwill, trademarks and 
similar intangibles
Effect of associates’ adjusting items net of tax
Effect of Quebec class action
Tax on Quebec class action
Effect of Russia excise dispute
Tax on Russia excise dispute
Effect of hyperinflation on Venezuela 
retained earnings
Other adjusting items
Tax effect on other adjusting items
Deferred tax relating to changes in tax rates
Effect of early repurchase of bonds
Tax effect of early repurchase of bonds
Effect of interest on FII GLO settlement and other
Tax effect of interest on FII GLO settlement 
and other
Effect of retrospective guidance on WHT

Adjusted earnings per share (basic)

(64)

(2.8)

3(f),(h)

548

24.0

(3.4)
(0.6)
–
–
(1.7)
0.6

–
21.2
(4.5)
(0.9)
6.2
(1.4)
0.5

5(a)
3(h)

3(h)
6(d)

3(h),4(b)
3(h)

6
4(b)

4(b)

6(d)

(77)
(13)
–
–
(40)
14

–
487
(104)
(21)
142
(32)
11

(4)
(42)
7,613

Basic

2018

Earnings
per share
pence

264.0
15.9

(3.6)

16.5

(3.4)
(1.4)
–
–
–
–

2.8
8.0
(1.9)
(3.5)
–
–
1.8

(101)

675

(115)
(25)
436
(124)
202
(16)

–
236
(50)
(49)
–

–
80

(4.4)

29.6

(5.0)
(1.1)
19.1
(5.4)
8.9
(0.7)

–
10.3
(2.2)
(2.2)
–
–
3.5

(83)

377

(78)
(32)
–
–
–
–

65
184
(44)
(79)
–
–
41

(0.2)
(1.8)
333.0

–
–
7,418

–
–
324.8

–
55.0
6,801

–
2.4
297.6

BAT Annual Report and Form 20-F 2020177

Diluted

2018

Earnings
per share
pence

263.2
15.8

(3.6)

16.4

(3.4)
(1.4)
–
–
–
–

2.8
8.0
(1.9)
(3.4)
–
–
1.8

Notes

3(e)

Earnings
£m

6,400
408

2020

Earnings
per share
pence

278.9
17.7

2019

Earnings
per share
pence

249.0
24.7

Earnings
£m

5,704
565

Earnings
£m

6,032
363

(64)

(2.8)

3(f),(h)

548

23.9

5(a)
3(h)

3(h)
6(d)

3(h),4(b)
3(h)

6
4(b)

4(b)

6(d)

(77)
(13)
–
–
(40)
14

–
487
(104)
(21)
142
(32)
11

(4)
(42)
7,613

(3.4)
(0.6)
–
–
(1.7)
0.6

–
21.2
(4.5)
(0.9)
6.2
(1.4)
0.5

(0.2)
(1.8)
331.7

(101)

675

(115)
(25)
436
(124)
202
(16)

–
236
(50)
(49)
–
–
80

(4.4)

29.5

(5.0)
(1.1)
19.0
(5.4)
8.8
(0.7)

–
10.3
(2.2)
(2.2)
–
–
3.5

(83)

377

(78)
(32)
–
–
–
–

65
184
(44)
(79)
–
–
41

–
–
7,418

–
–
323.8

–
55
6,801

–
2.4
296.7

7 Earnings Per Share Continued

Diluted earnings per share
Effect of restructuring and integration costs
Tax and non-controlling interests on restructuring 
and integration costs
Effect of amortisation and impairment of goodwill, 
trademarks and similar intangibles
Tax and non-controlling interests on amortisation 
and impairment of goodwill, trademarks and 
similar intangibles
Effect of associates’ adjusting items net of tax
Effect of Quebec class action
Tax on Quebec class action
Effect of Russia excise dispute
Tax on Russia excise dispute
Effect of hyperinflation on Venezuela 
retained earnings
Other adjusting items
Tax effect on other adjusting items
Deferred tax relating to changes in tax rates
Effect of early repurchase of bonds
Tax effect of early repurchase of bonds
Effect of interest on FII GLO settlement and other
Tax effect of interest on FII GLO settlement 
and other
Effect of retrospective guidance on WHT

Adjusted earnings per share (diluted)

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information178

Financial Statements
Notes on Accounts
Continued

7 Earnings Per Share Continued
Headline earnings per share as required by the JSE Limited
The presentation of headline earnings per share, as an alternative measure of earnings per share, is mandated under the JSE Listing 
Requirements. It is calculated in accordance with Circular 1/2019 ‘Headline Earnings’, as issued by the South African Institute of 
Chartered Accountants.

Basic earnings per share
Effect of impairment of intangibles, property, plant and 
equipment and assets held-for-sale
Tax and non-controlling interests on impairment of intangibles 
and property, plant and equipment
Effect of (gains)/losses on disposal of property, plant and 
equipment, held-for-sale assets, partial/full termination of IFRS 
16 leases, and sale and leaseback
Tax and non-controlling interests on disposal of property, plant 
and equipment, held-for-sale assets, partial/full termination of 
IFRS 16 leases, and sale and leaseback
Effect of gains on disposal of businesses, non-current 
investments and brands
Tax on gains on disposal of businesses, non-current investments 
and brands
Issue of shares and change in shareholding in associate

Headline earnings per share (basic)

Diluted earnings per share
Effect of impairment of intangibles, property, plant and 
equipment and assets held-for-sale
Tax and non-controlling interests on impairment of intangibles 
and property, plant and equipment
Effect of (gains)/losses on disposal of property, plant and 
equipment, held-for-sale assets, partial/full termination of IFRS 
16 leases, and sale and leaseback
Tax and non-controlling interests on disposal of property, plant 
and equipment, held-for-sale assets, partial/full termination of 
IFRS 16 leases, and sale and leaseback
Effect of gains on disposal of businesses, non-current 
investments and brands
Tax on gains on disposal of businesses, non-current investments 
and brands
Issue of shares and change in shareholding in associate

Headline earnings per share (diluted)

2020

Earnings
per share
pence

Earnings
£m

2019

Earnings
per share
pence

Earnings
£m

Earnings
£m

Basic

2018

Earnings
per share
pence

6,400

280.0

5,704

249.7

6,032

264.0

465

20.3

(74)

(3.3)

(26)

(1.1)

8

–

0.3

–

518

(79)

7

(1)

–

–
(17)
6,756

–
(0.7)
295.5

–
(25)
6,124

22.7

(3.5)

238

10.3

(65)

(2.8)

0.3

(11)

(0.5)

–

–

–
(1.1)
268.1

4

0.2

(10)

(0.4)

2
(22)
6,168

0.1
(1.0)
269.9

2020

Earnings
per share
pence

Earnings
£m

2019

Earnings
per share
pence

Earnings
£m

Earnings
£m

Diluted

2018

Earnings
per share
pence

6,400

278.9

5,704

249.0

6,032

263.2

465

20.3

(74)

(3.3)

(26)

(1.1)

8

–

0.3

–

518

(79)

7

(1)

–

22.5

(3.4)

238

10.3

(65)

(2.8)

0.3

(11)

(0.5)

–

–

4

0.2

(10)

(0.4)

–
(17)
6,756

–
(0.7)
294.4

–
(25)
6,124

–
(1.1)
267.3

2
(22)
6,168

0.1
(1.0)
269.1

BAT Annual Report and Form 20-F 2020179

2020

Total
£m

121,364
(2,577)
118,787
(3,079)

142
75
116
–
(459)
(239)

118,344
(3,001)
115,343

2019

Total
£m

126,125
(2,112)
124,013
(4,654)

148
77
13
–
(466)
(344)

121,364
(2,577)
118,787

Goodwill
£m

Computer
software
£m

Trademarks
and
similar 
intangibles
£m

Assets in
the course of
development
£m

44,316

44,316
(824)

–
36
–
–
–
(209)

1,207
(780)
427
(3)

–
–
–
127
(121)
(8)

75,726
(1,797)
73,929
(2,252)

–
39
103
23
(338)
(22)

43,319

43,319

1,307
(885)
422

73,598
(2,116)
71,482

115

115
–

142
–
13
(150)
–
–

120

120

Goodwill
£m

Computer
software
£m

Trademarks
and
similar 
intangibles
£m

Assets in
the course of
development
£m

46,163

46,163
(1,676)

–
23
–
–
–
(194)

44,316

44,316

1,101
(698)
403
(2)

–
–
–
134
(105)
(3)

1,207
(780)
427

78,736
(1,414)
77,322
(2,976)

–
54
7
30
(361)
(147)

75,726
(1,797)
73,929

125

125
–

148
–
6
(164)
–
–

115

115

8 Intangible Assets
(a) Overview of intangible assets

1 January
Cost
Accumulated amortisation and impairment

Net book value at 1 January
Differences on exchange
Additions
– internal development
– acquisitions (note 23)
– separately acquired
Reallocations
Amortisation charge
Impairment

31 December
Cost
Accumulated amortisation and impairment

Net book value at 31 December

1 January
Cost
Accumulated amortisation and impairment

Net book value at 1 January
Differences on exchange
Additions
– internal development
– acquisitions (note 23)
– separately acquired
Reallocations
Amortisation charge
Impairment

31 December
Cost
Accumulated amortisation and impairment

Net book value at 31 December

(b) Goodwill
Goodwill of £43,319 million (2019: £44,316 million) is included in intangible assets in the balance sheet of which the following are the 
significant acquisitions: Reynolds American £32,719 million (2019: £33,761 million); Rothmans Group £4,591 million (2019: £4,704 million); 
Imperial Tobacco Canada £2,304 million (2019: £2,335 million); ETI (Italy) £1,474 million (2019: £1,396 million) and ST (principally Scandinavia) 
£1,111 million (2019: £1,048 million). The principal allocations of goodwill in the Rothmans’ acquisition are to the cash-generating units of 
Europe and South Africa, with the remainder mainly relating to operations in APME.

During 2020, the Group recognised a goodwill impairment charge of £209 million (2019: £194 million) as explained in note 8(e)(iv) below.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information180

Financial Statements
Notes on Accounts
Continued

8 Intangible Assets Continued
(c) Trademarks and similar intangibles
Trademarks and similar intangibles with indefinite lives
Included in the net book value of trademarks and similar intangibles are trademarks relating to the acquisition of Reynolds American 
with indefinite lives amounting to £68,839 million (2019: £71,032 million). These trademarks, including Newport, Camel, Natural American 
Spirit, Grizzly and Pall Mall, all of which are part of the Group’s Strategic Portfolio of key brands, form the core focus of the US business 
and receive significant support in the form of dedicated internal resources, forecasting and, where appropriate, marketing investment. 
These trademarks have significant market share and positive cashflow growth expectations. There are no regulatory or contractual 
restrictions on the use of the trademarks, and there are no plans by management to significantly redirect resources elsewhere. 
Consequently, in the view of management, these trademarks do not have a foreseeable and definite end to their ability to generate future 
cash flows and hence are not amortised.

Trademarks and similar intangibles with definite lives
Included in the net book value of trademarks and similar intangibles are trademarks relating to the acquisition of Reynolds American 
£2,260 million (2019: £2,590 million). On 20 October 2020, the Group acquired the formulations, brands, associated know-how and other 
relevant assets owned by Dryft Sciences, LLC, relating to its white nicotine pouch products, these have been accounted as trademarks 
with a value of £103 million (see note 23).

In 2020, due to the migration to Vuse and difficult trading conditions in South Africa and the delisting of certain brands in Belize, the Group 
recognised an impairment charge of £18 million.

In 2019, as a result of declining volumes, the Group recognised a partial impairment of the Kodiak brand of £63 million. In addition, as a 
result of the regulatory uncertainty in the US vaping market, the Group did not submit Premarket Tobacco Applications (PMTA) for the 
vaping e-liquids purchased as part of the VapeWild acquisition (note 23). As a consequence, the Group recognised an impairment charge 
of £37 million in respect of the brands acquired as part of the acquisition. The Group withdrew the VapeWild products from the market in 
September 2020. Also, in 2019, the Group announced that it was simplifying its New Category product portfolio, with vapour products to 
be branded Vuse, modern oral products to be branded Velo and tobacco heating products continuing to be branded glo. As a result, the 
carrying values of trademarks and similar intangible assets acquired as part of the Chic, Must Have Limited and Quantus/Highendsmoke 
business combinations (see note 23), amounting to £29 million in total, have been fully impaired, as the acquired trademarks will no longer 
generate future economic benefits.

(d) Computer software and assets in the course of development
Included in computer software and assets in the course of development are internally developed assets with a carrying value of 
£513 million (2019: £516 million). The costs of internally developed assets include capitalised expenses of employees working full time on 
software development projects, third-party consultants, and software licence fees from third-party suppliers.

The Group has £6 million of future contractual commitments (2019: £4 million) related to intangible assets.

(e) Impairment testing
(i) Estimation uncertainty
As described in note 1, the critical accounting estimates used in the preparation of the consolidated financial statements include the 
review of asset values, especially indefinite life assets such as goodwill and certain trademarks and similar intangibles.

There is significant judgement with regard to assumptions and estimates involved in the forecasting of future cash flows, which form the 
basis of the assessment of the recoverability of these assets, with the effect that the value-in-use of calculations incorporate estimation 
uncertainty, particularly for certain assets held in relation to the Canada, US, Malaysia, Peru and South Africa markets and the Global 
Travel Retail (GTR) business.

(ii) Impairment testing – Trademarks and similar intangibles with indefinite lives (brands)
The trademarks and similar intangibles have been tested for impairment in line with the following methodology. The recoverable amounts 
of trademarks and similar intangibles with indefinite lives have been determined on a value-in-use basis. The value-in-use calculations 
use cash flows based on detailed brand budgets prepared by management using projected sales volumes, revenues and projected brand 
profitability covering a five-year horizon and, thereafter, grown into perpetuity. Corporate costs are allocated to the brand budgets based 
on either specific allocations, where appropriate, or based on volumes. The pre-tax discount rates, ranging between 8.29% and 9.01%, 
and long-term growth rates of 1%, applied to the brand value-in-use calculations have been determined by local management based 
on experience, specific market and brand trends and pricing and cost expectations. Following the application of a reasonable range of 
sensitivities, there was no indication of impairment.

Refer to note 8(e)(v) for further information on the Newport brand impairment testing. As the trademarks and similar intangibles with 
indefinite lives relate to the acquisition of Reynolds American, the brand budgets used in the value-in-use calculations have been 
incorporated into the budget information used in the impairment testing of the Reynolds American goodwill.

BAT Annual Report and Form 20-F 2020181

8 Intangible Assets Continued 
(iii) Cash-generating units and information on goodwill impairment testing
In 2020, goodwill was allocated for impairment testing purposes to 19 (2019: 21) individual cash-generating units – one in the United States 
(2019: two), six in APME (2019: five), seven in AMSSA (2019: seven) and five in ENA (2019: seven).

Due to initiatives to simplify the business and improve the effectiveness and the efficiency of the Group as a globally integrated enterprise, 
£555 million of goodwill arising from the Rothmans acquisition allocated to the UK Exports cash-generating unit has been transferred 
to the Europe cash-generating unit and a portion of goodwill amounting to £235 million has been transferred from the Singapore cash-
generating unit to a newly created Global Travel and Retail (GTR) cash-generating unit. The effective date for both transfers was 1 January 
2020. The transfer of the UK Exports cash-generating unit and the 2019 impairment of goodwill arising from the Quantus/Highendsmoke 
acquisition (refer to note 8(e)(iv)) resulted in the ENA cash-generating units reducing to five. The number of cash-generating units in APME 
increased to six with the addition of the newly created GTR and Eastern Tobacco (note 23(a)) cash-generating units and the removal of 
Indonesia as a cash-generating unit due to the 2019 impairment (note 8(e)(iv)). In addition, the cash-generating units in the United States 
have reduced by one as a result of the impairment of goodwill in VapeWild (note 8(e)(iv)).

Cash-generating unit
Reynolds American
Canada
Europe
South Africa
Australia
Singapore
Malaysia
Other

Total

2020

Pre-tax
discount 
rate
%

2019

Carrying
amount
£m

Pre-tax
discount rate
%

7.6
19.1
6.2
11.5
7.9
9.6
10.3
7.4

33,761
2,335
4,809
598
711
599
435
1,068
44,316

7.3
19.1
6.2
9.3
6.7
6.4
7.5
6.8

Carrying
amount
£m

32,719
2,304
5,639
552
756
356
232
761
43,319

Included within ‘Other’ above is goodwill arising on various acquisitions that have been allocated to multiple cash-generating units which are insignificant. The pre-tax 
discount rate represents the weighted average pre-tax discount rate.

The recoverable amounts of all cash-generating units have been determined on a value-in-use basis. The key assumptions for the 
recoverable amounts of all units are the budgeted volumes, revenues, operating margins and long-term growth rates, which directly 
impact the cash flows, and the discount rates used in the calculation. The long-term growth rate is used purely for the impairment testing 
of goodwill under IAS 36 Impairment of Assets and does not reflect long-term planning assumptions used by the Group for investment 
proposals or for any other assessments.

Pre-tax discount rates, as shown above, were used in the impairment testing, based on the Group’s weighted average cost of 
capital, taking into account the cost of capital and borrowings, to which specific market-related premium adjustments are made. 
These adjustments are derived from external sources and are based on the spread between bonds (or credit default swaps, or similar 
indicators) issued by the US or comparable governments and by the relevant local government, adjusted for the Group’s own credit 
market risk. For ease of use and consistency in application, these results are periodically calibrated into bands based on internationally 
recognised credit ratings. The long-term growth rates and discount rates have been applied to the budgeted cash flows of each cash-
generating unit. These cash flows have been determined by local management based on experience, specific market and brand trends 
as well as pricing and cost expectations. These have been endorsed by Group management as part of the consolidated Group’s budget.

(iv) Impairment testing – Goodwill (excluding Reynolds American and Canada)
The value-in-use calculations use cash flows based on detailed financial budgets prepared by management covering a one-year period 
extrapolated over a 10-year horizon with growth of 3% (2019: 4%) in years 2 to 10, including 1% inflation (2019: 2% inflation), after which 
a total growth rate of 1% (2019: 2%) has been assumed as the long-term volume decline is more than offset by pricing to drive revenue 
growth. A 10-year horizon is considered appropriate based on the Group’s history of profit and cash growth, its well-balanced portfolio 
of brands and the industry in which it operates. For recent acquisitions and start-up ventures the detailed financial budget is expanded 
to reflect the medium-term plan of the country or market management spanning five years or beyond.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information182

Financial Statements
Notes on Accounts
Continued

8 Intangible Assets Continued 
As a result of difficult trading conditions, the above assumptions were amended to reflect the short to medium-term plans of the country 
or area management spanning up to a period of five years for the South Africa, GTR, Peru and Malaysia cash-generating units.

In South Africa, where there was a five-month sales ban, the forecast cash flows were reduced to reflect the recovery after the ban was 
lifted and the growth rate was reduced from 1% to -1%. Following the application of a reasonable range of sensitivities, there was no 
indication of impairment. For the South Africa cash-generating unit headroom to reduce to £nil, the forecast cash flows would need to 
reduce by a further 20% in each forecast year or the pre-tax discount rate would need to increase by 4%. Management believe that the 
post-ban recovery will continue in South Africa and therefore both scenarios are not considered by management, at this stage, to be 
reasonably possible.

For GTR, due to difficult trading conditions as a consequence of the COVID-19 pandemic, the growth rate was reduced from 1% to 0%. 
Following the application of a reasonable range of sensitivities, there was no indication of impairment. For the GTR cash-generating unit 
headroom to reduce to £nil, the forecast cash flows would need to reduce by a further 44% in each forecast year or the pre-tax discount 
rate would need to increase by 5.1%. Management believes that the duty free business will recover and therefore both scenarios are not 
considered, at this stage, to be reasonably possible.

In Peru, due to difficult trading conditions as a consequence of the COVID-19 pandemic, the growth rate was reduced from 1% to 0%. 
As a result, the Peru cash-generating unit is sensitive to reasonable possible changes in assumptions as outlined in the table below.

As a result of the merger with Rothmans in 1999, the Group recognised goodwill attributable to the business in Malaysia, measured 
at MYR2,357 million (approximately £429 million) under IFRS. Difficult trading conditions, including high incidence of illicit trade and 
downtrading, are now expected to negatively impact forecast operating cash flows and have resulted in the Group recognising an 
impairment charge of £197 million in 2020. This partial impairment reduces the carrying value of goodwill to £232 million.

In addition, during the year, the Group has impaired in full the goodwill arising from the acquisitions of Twisp in South Africa and Blue Nile 
in Sudan due to difficult trading conditions in these markets. This has resulted in the recognition of impairment charges of £11 million and 
£1 million, respectively.

The table below shows the headroom and the impairment charge that would be recognised if the assumptions used in the value-in-use 
calculation were changed:

Cash-generating unit
Malaysia1
Peru2

Carrying
amount of 
CGU
£m

Headroom
£m

Increase in 
discount
 rate1,2
£m

Decrease in
 cash flows1,2
£m

1% increase 
in terminal 
decline
£m

Impairment charge

278
185

–
12

(28)
(15)

(28)
(28)

(20)
(15)

Notes:
1.  Malaysia: reasonably possible changes in key assumptions that would result in additional impairment would be a 1.4% increase in the pre-tax discount rate, a 10% decrease each year in 

forecast cash flows or a 1% increase in terminal decline.

2.  Peru: reasonably possible changes in key assumptions that would result in impairment would be a 1.4% increase in the pre-tax discount rate, a 20% decrease in forecast cash flows reflecting 

a permanent loss in volumes arising from the COVID-19 pandemic or a 1% increase in terminal decline.

With the exception of the Malaysia and Peru cash-generating units, following the application of a reasonable range of sensitivities to all 
the cash-generating units, and after reflecting the impairments above, there was no indication of any further impairment.

In 2009, the Group acquired Bentoel and the goodwill arising from this acquisition was assigned to the Indonesia cash-generating unit. 
During 2019, the Indonesian government announced a significant increase in excise effective 1 January 2020. The recoverable amount of 
the Indonesia cash-generating unit had been determined on a value-in-use basis using a 10-year forecast with cash flows after year 10 
extrapolated as described above. The 10-year forecast had been prepared to take into account the expected decline in revenue and the 
impact this would have on net revenue, operating profit and cash flows. The extent of the significant increase in excise was such that the 
forecast cash flows did not support the carrying value of goodwill and therefore the goodwill of £172 million was fully impaired in 2019. 
The other assets held by the Indonesian cash-generating unit were assessed for impairment and based on the recoverable amounts, 
no impairment charges were recognised at that time. However, as explained in note 3(e), in 2020, a £69 million impairment has been 
recognised in respect of machinery held by the Indonesian business.

As explained in note 8(c) above, in addition to the impairment of trademarks and similar intangibles, in 2019 the goodwill associated 
with the acquisitions of VapeWild and Quantus/Highendsmoke (note 23) was fully impaired amounting to £12 million and £10 million, 
respectively.

BAT Annual Report and Form 20-F 2020183

8 Intangible Assets Continued 
(v) Impairment testing – Reynolds American
Goodwill relating to Reynolds American and the Newport trademark
On 15 November 2018, the US Food and Drug Administration (FDA) announced an intention to ban flavoured vaping products and menthol 
cigarettes. Management recognise that the FDA announcement in 2018 does not itself constitute a ban on menthol in cigarettes, and 
any proposed regulation of menthol in cigarettes would need to be introduced through the established US comprehensive rule-making 
process, the timetable and outcome for which was, and remains, uncertain. In addition, it is unclear how any such potential US regulation 
might affect the manufacture and marketing of Group combustible brands containing menthol.

During 2020, the FDA issued the Unified Agenda that did not progress the potential regulations with regards to menthol in tobacco 
products or restrictions on nicotine in tobacco products. The Group continues to monitor the regulatory developments but does not 
believe there is any significant impact of such restrictions on the Group’s operations at this time. The Group has a long-standing track 
record of managing regulatory shifts and in the event of regulatory change the Group remains confident in its ability to navigate that 
environment successfully.

Since 2018, having considered the combination of the risk of implementation and impact of any change in regulations, the Group has not 
recognised any impairment on either the Newport brand or the Reynolds American goodwill, as management concluded that there would 
not be a significant impact to the value-in-use. The base case scenario used in the impairment model therefore does not include any 
potential impact of changes in regulation in relation to menthol flavourings in combustibles.

The carrying amounts for Reynolds American goodwill and Newport were £32,719 million and £29,248 million, respectively (2019: £33,761 million 
and £30,179 million). The value-in-use calculations for brands, as described in note 8(e)(ii) above, have been incorporated in the base case scenario 
used in the Reynolds American goodwill model. The value-in-use calculations have been prepared based on a five-year cash flow forecast which 
assumes long-term volume decline of cigarettes. This decline is more than offset by pricing. After this forecast, a growth rate of 1% has been 
assumed for Reynolds American goodwill and 1% for Newport and a pre-tax discount rate of 7.6% (2019: 7.3%) and 8.3% (2019: 8.6%), respectively.

The excess of value-in-use earnings over the carrying values (headroom) of the Reynolds American goodwill and the Newport brand would 
be reduced to nil if the following individual changes, none of which are considered reasonably possible by management, were made to the 
key assumptions used in the impairment model.

Assumptions
Decrease in revenue by
Increase in pre-tax discount rate by

Reynolds 
American 
goodwill
%

Newport
%

5.6
1.1

16.2
2.4

For Reynolds American goodwill, the change in revenue assumption is based on combustibles revenue in the five-year forecast reducing 
by 5.6% in each year and assumes that other assumptions are not changed. Due to the increased risk of uncertainty around the long-
term implications of the COVID-19 pandemic several cash flow forecasts were prepared. The Group, for the purposes of preparing 
the impairment analysis, used conservative pricing assumptions and reduced the terminal value growth rate from 2% in 2019 to 1%. 
Such assumptions have been used for the purposes of impairment analysis only and do not reflect management’s assessment of the 
potential performance of the Reynolds American cash-generating unit, which is expected to substantially exceed such assumptions. 
However, by using these conservative assumptions (including the reduction in terminal value growth compared to 2019), revenue would 
have to underperform the Group’s impairment model by 5.6% per annum (2019: 13.4%). This is not deemed by management, due to the 
pricing potential, to be a reasonably possible scenario.

For Newport, the change in revenue assumption is based on the Newport revenue in the five-year forecast reducing by 16.2% in each year 
and assumes that other assumptions are not changed.

(vi) Impairment testing – Canada
Goodwill relating to Imperial Tobacco Canada Ltd (ITCAN)
In March 2019, ITCAN obtained an Initial Order from the Ontario Superior Court of Justice granting it protection under the Companies’ 
Creditors Arrangement Act (CCAA). If the CCAA bankruptcy protection were to end, significant liabilities might crystallise. As a 
consequence, to reflect the risk to future operating cash flows, the value-in-use calculations have been prepared based on a five-year cash 
flow forecast, after which a growth rate of -2.3% and a pre-tax discount rate of 19.1% (2019: 19.1%) have been assumed. Further information 
on the Quebec Class Actions and CCAA can be found in note 27.

In addition to the increase in discount rate, a reasonable range of sensitivities was applied to the value-in-use calculation and there was no 
indication of impairment.

The excess of value-in-use earnings over the carrying values (headroom) of the ITCAN goodwill would be reduced to nil if the following 
individual changes, none of which are considered reasonably possible by management, were made to the key assumptions used in the 
impairment model. The change in revenue assumption is based on combustibles revenue in the five-year forecast reducing by 20.5% in 
each year and assumes that other assumptions are not changed.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information184

Financial Statements
Notes on Accounts
Continued

8 Intangible Assets Continued 

Assumptions
Decrease in revenue by
Increase in pre-tax discount rate by

Canada 
goodwill
%

20.5
10.1

The £2,304 million of goodwill relating to ITCAN on the Group’s balance sheet at 31 December 2020 will continue to be reviewed on 
a regular basis. Any future impairment charge would result in a non-cash charge to the income statement that will be treated as an 
adjusting item.

9 Property, Plant and Equipment
(a) Overview of property, plant and equipment, including right-of-use assets

1 January
Cost
Accumulated depreciation and impairment

Net book value at 1 January
Differences on exchange
Additions
– right-of-use assets
– separately acquired
– acquisition of subsidiaries (note 23)
Reallocations
Depreciation
Impairment
Right-of-use assets – reassessments, modifications 
and terminations
Disposals
Net reclassifications as held-for-sale

31 December
Cost
Accumulated depreciation and impairment

Net book value at 31 December

Freehold
property
£m

Leasehold
property
£m

Plant,
equipment 
and other 
owned
£m

Plant,
equipment 
and other 
leased
£m

Assets in the
course of
construction
£m

1,503
(427)
1,076
(38)

–
2
–
84
(38)
(5)

–
(7)
–

1,518
(444)
1,074

785
(229)
556
(25)

67
–
1
14
(118)
(1)

(11)
–
–

798
(315)
483

5,795
(2,974)
2,821
(150)

–
40
–
427
(313)
(184)

–
(9)
–

5,807
(3,175)
2,632

215
(71)
144
(4)

36
–
–
–
(62)
–

(7)
–
–

217
(110)
107

921
–
921
(55)

459
–
(525)
–
(36)

–
–
–

764
–
764

2020

Total
£m

9,219
(3,701)
5,518
(272)

103
501
1
–
(531)
(226)

(18)
(16)
–

9,104
(4,044)
5,060

BAT Annual Report and Form 20-F 2020185

2019

Total
£m

8,654
(3,488)
5,166
610
5,776
(282)

162
616
6
–
(521)
(174)

(27)
(32)
(6)

Freehold
property
£m

Leasehold
property
£m

Plant,
equipment 
and other 
owned
£m

Plant,
equipment 
and other 
leased
£m

Assets in the
course of
construction
£m

1,108

1,108

1,108
(51)

566
–
(695)

(7)

1,515
(411)
1,104

1,104
(56)

–
3
–
73
(37)
(6)

–
(5)
–

1,503
(427)
1,076

268
(129)
139
470
609
(30)

85
1
4
12
(114)
(2)

(9)
–
–

785
(229)
556

5,730
(2,931)
2,799

2,799
(136)

–
46
2
610
(308)
(159)

–
(27)
(6)

5,795
(2,974)
2,821

33
(17)
16
140
156
(9)

77
–
–
–
(62)
–

(18)
–
–

215
(71)
144

921
–
921

9,219
(3,701)
5,518

9 Property, Plant and Equipment Continued

31 December
Cost
Accumulated depreciation and impairment

Net book value at 31 December
Accounting policy change (IFRS 16) (note 30)

Net book value at 1 January
Differences on exchange
Additions
– right-of-use assets
– separately acquired
– acquisition of subsidiaries (note 23)
Reallocations
Depreciation
Impairment
Right-of-use assets – reassessments, modifications 
and terminations
Disposals
Net reclassifications as held-for-sale

31 December
Cost
Accumulated depreciation and impairment

Net book value at 31 December

Refer to notes 3(b) and 3(e) for more information on property, plant and equipment impairments.

As of 31 December 2020, the Group owns freehold property amounting to £1,074 million (2019: £1,076 million), representing factories, 
warehouses and office buildings together with adjoining land, mainly in the US, UK, Bangladesh, Indonesia and South Korea.

Upon adoption of IFRS 16 Leases prospectively from 1 January 2019, the right-of-use assets related to leased properties have been 
included in the asset class ‘Leasehold Property’ and other right-of-use assets have been reported under ‘Plant, equipment and other 
leased’. A further breakdown of leasehold property is given in note 9(c).

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information186

Financial Statements
Notes on Accounts
Continued

9 Property, Plant and Equipment Continued

Cost of freehold land within freehold property on which no depreciation is provided
Contracts placed for future expenditure

2020
£m

251
110

2019
£m

261
133

(b) Right-of-use assets
The Group leases various offices, warehouses, retail spaces, equipment and vehicles through its subsidiaries across the globe. 
Arrangements are entered into in the course of ordinary business, and lease terms are negotiated on an individual basis and contain a 
wide range of different terms and conditions reflecting local commercial practice. The lease agreements do not impose any covenants 
other than the security interests in the leased assets that are held by the lessor. Leased assets may not be used as security for 
borrowing purposes.

Assets representing ‘leasehold property’ relate to leases in respect of offices, retail space, warehouses and manufacturing facilities 
occupied by Group subsidiaries and include property leases with lease terms of more than five years in Japan, Brazil, Germany, 
Romania and Poland, amongst other countries. In addition, capitalised expenditure representing leasehold improvements is included in 
this category.

Assets representing ‘plant, equipment and other’ relate to leases of various assets including tobacco vending machines, industrial 
equipment and distribution vehicles in Japan, Russia, Romania, Brazil and other countries.

(c) Leasehold property
As of 31 December 2020, the Group holds £132 million (2019: £135 million) of leasehold properties acquired and another £351 million 
(2019: £421 million) of right-of-use leased properties.

Leasehold land and property comprises
– net book value of long leasehold
– net book value of short leasehold

2020
£m

17
466
483

2019
£m

83
473
556

Leasehold property net book value movements for the year 
ended 31 December 2020

– Property acquired (IAS16)
– Right-of-use properties (IFRS16)

Leasehold property net book value movements for the 
year ended 31 December 2019

– Property acquired (IAS16)
– Right-of-use properties (IFRS16)

Net book 
value at 
1 January
£m

135
421
556

Differences 
on exchange
£m

Depreciation 
and impairment
£m

Other net 
 movements*
£m

(6)
(19)
(25)

(11)
(108)
(119)

14
57
71

2020

Net book 
value at 
31 December
£m

132
351
483

2019

Net book 
value at 
1 January
£m

Accounting 
policy 
changes 
IFRS16
£m

139
–
139

–
470
470

Differences 
on exchange
£m

Depreciation 
and impairment
£m

Other net
 movements*
£m

Net book 
value at 
31 December
£m

(7)
(23)
(30)

(10)
(106)
(116)

13
80
93

135
421
556

*  Property acquired (IAS 16) other net movements represent additions (directly acquired and/or transferred from assets in the course of construction) net of disposals, whereas the right-of-use 
properties (IFRS 16) other net movements relates to new leases net of reassessments, modifications and terminations as reported in the Property, plant and equipment movement table in 
note 9(a). Other net movements also includes £1 million (2019: £4 million) in relation to acquired companies.

BAT Annual Report and Form 20-F 202010 Investments in Associates and Joint Ventures

1 January
Total comprehensive income (note 5)
Dividends
Additions (note 23)
Other equity movements

31 December
Non-current assets
Current assets
Non-current liabilities
Current liabilities

ITC Ltd. (Group’s share of the market value is £7,574 million (2019: £9,099 million))
Other listed associates (Group’s share of the market value is £184 million (2019: £221 million))
Unlisted associates

187

2019
£m

1,737
390
(239)
8
(36)
1,860

1,237
1,085
(74)
(388)
1,860

1,794
22
44
1,860

2020
£m

1,860
323
(394)
5
2
1,796

1,021
1,155
(61)
(319)
1,796

1,724
26
46
1,796

The Group’s investment in Tisak d.d. (Tisak) was acquired as part of the TDR transaction (note 23). During 2016, the Group entered into 
an agreement with Tisak’s parent Agrokor d.d. (Agrokor) to convert certain outstanding trading balances into long-term loans and an 
additional shareholding in Tisak. As part of the agreement, Agrokor had the right to reacquire the additional shareholding in Tisak. As a 
consequence of this, while the Group had legal ownership of the additional shareholding, it did not consider that the shares provided any 
additional equity interest and continued to account for 26% of the equity of Tisak. In 2017, due to the financial difficulties of Agrokor and 
Tisak, the Group fully impaired this investment resulting in a charge of £27 million to the income statement in that year that was reported 
as an adjusting item. In July 2018, Agrokor’s creditors approved a settlement plan proposed by Agrokor’s administrators. The settlement 
plan has not returned any value to the Group and Tisak is expected to be liquidated in 2021.

The principal associate undertaking of the Group is ITC Ltd. (ITC). Included within the dividends amount of £394 million (2019: £239 million) 
are £386 million (2019: £231 million) attributable to dividends declared by ITC.

ITC Ltd.
ITC is an Indian conglomerate based in Kolkata and maintains a presence in cigarettes, hotels, paper and packaging, agri-business and 
other fast-moving goods (e.g. confectionery, branded apparel, personal care, stationery and safety matches). BAT’s interest in ITC is 
29.42%.

ITC prepares accounts on a quarterly basis with a 31 March year-end. As permitted by IAS 28, results up to 30 September 2020 have been 
used in applying the equity method. This is driven by the availability of information at the half-year, to be consistent with the treatment in 
the Group’s interim accounts. Any further information available after the date used for reporting purposes is reviewed and any material 
items adjusted for in the final results. The latest published information available is at 31 December 2020.

Non-current assets
Current assets
Non-current liabilities
Current liabilities

Group’s share of ITC Ltd. (2020: 29.42%; 2019: 29.46%)

2020
£m

3,399
3,513
(194)
(858)
5,860

2019
£m

4,124
3,234
(237)
(1,031)
6,090

1,724

1,794

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information188

Financial Statements
Notes on Accounts
Continued

11 Retirement Benefit Schemes
The Group’s subsidiary undertakings operate defined benefit and defined contribution schemes including post-retirement healthcare 
schemes. Benefits provided through defined contribution schemes are charged as an expense as payments fall due.

The liabilities arising in respect of defined benefit schemes are determined in accordance with the advice of independent, professionally 
qualified actuaries, using the projected unit credit method. It is Group policy that all schemes are formally valued at least every three years.

The principal schemes are in the US, UK, Germany, Canada, Netherlands and Switzerland. Together, schemes in these territories account 
for around 95% of the total underlying obligations of the Group’s defined benefit pension arrangements. These obligations consist mainly 
of final salary pension schemes which provide benefits to members in the form of a guaranteed level of pension payable for life. The level 
of benefits provided depends on members’ length of service and their salary in the final years leading up to retirement. In addition, the 
Group operates several healthcare benefits schemes, of which the most significant are in the US and Canada. The liabilities in respect of 
healthcare benefits are also assessed by qualified independent actuaries, applying the projected unit credit method.

All of these arrangements, including funded schemes where formal trusts or equivalents are required, have been developed and are 
operated in accordance with local practices and regulations where applicable in the countries concerned. For example, in the US, the 
main funded pension plans are the Reynolds American Retirement Plan (‘PEP’) and the Retirement Income Plan for Certain RAI Affiliates 
(‘Affiliates’), and the only funded healthcare scheme is the Brown & Williamson Tobacco Corporation Welfare & Fringe Benefit Plan, all of 
which are established with corporate trustees that are required to run the plans in accordance with the plan’s rules and to comply with all 
relevant legislation, including the Employee Retirement Income Security Act of 1974. Similarly, in the UK, the main pension arrangement 
is the British American Tobacco UK Pension Fund (UK Fund), which is established under trust law and has a corporate trustee that is 
required to run the scheme in accordance with the Fund’s Trust Deed and Rules and to comply with the Pension Scheme Act 1993, 
Pensions Act 1995, Pensions Act 2004 and all other relevant legislation. With effect from 1 July 2020, the UK Fund was closed to further 
accrual of benefits with all active members becoming deferred members of the fund. No incentives or compensation was provided to 
affected employees. A past service credit was recognised on the difference between the salary increase assumption for active members 
and the inflation assumption for deferred members at the date of the plan amendment and curtailment of benefits.

Responsibility for the governance of the schemes across the Group, including investment decisions and contribution schedules, generally 
lies with the trustees. The trustees for each arrangement will usually consist of representatives appointed by both the sponsoring 
company and the beneficiaries. In the US, the corporate trustees act as custodians with a committee of local management acting in a 
fiduciary capacity with regard to investment decisions, risk mitigation and administration of the arrangements.

The majority of schemes are subject to local regulations regarding funding requirements. Contributions to defined benefit schemes are 
determined after consultation with the respective trustees and actuaries of the individual externally funded schemes, and after taking 
into account regulatory requirements in each territory. The Group’s contributions to funded retirement benefit schemes in 2021 in total are 
expected to be £81 million compared to £103 million in 2020.

Contributions to the various funded plans in the US are agreed with the named fiduciary, scheme actuaries and the committee of local 
management after taking account of statutory requirements including the Pension Protection Act of 2006, as amended. Through its 
US subsidiaries, the Group may make significant contributions, either as required by statutory requirements or at the discretion of the 
Group, with the aim of maintaining a funding status of at least 90% and becoming fully funded long-term. During 2020, the Group did not 
contribute to its funded pension and post-retirement plans in the US and does not expect to do so in 2021. By the end of 2020, the PEP and 
Affiliates plans referred to above were each reporting a surplus under IAS 19 (£113 million and £119 million, respectively). Under the rules of 
these plans, any surplus would be returnable to the Group in the event of a termination or could otherwise be repurposed for other existing 
or replacement benefit plans and accordingly no surplus restrictions have been recognised.

With effect from July 2018, contributions to the UK Fund, as agreed with the Trustee to meet the cost of future benefit accrual, were 
£18 million per annum. Additional annual contributions to cover funding shortfalls were payable as required until the Fund was valued to 
110% on a Technical Provisions basis. These were £12 million in 2020, and £12 million in each of 2019 and 2018. Total contributions payable 
to the UK Fund were secured by a charge over the Group’s Head Office (Globe House) up to a maximum of £150 million. Following the 
completion of the 2020 triennial valuation noted below, the Trustee agreed to release the charge over Globe House. The UK Fund closed 
to future accrual for current employees with effect from 1 July 2020. Consequently, the Trustee and the Group agreed to reduce the 2020 
contribution payment for future service from £18 million to £9 million to reflect this. An interim Schedule of Contributions dated 15 July 
2020 was put in place in order to give effect to this until the formal valuation of the Fund had been completed.

The formal triennial actuarial valuation of the Fund was carried out with an effective date of 31 March 2020. This showed that the Fund 
had a surplus of £139 million on a Technical Provisions basis, in accordance with the statutory funding objective. The Trustee also has a 
Long-Term Funding Target to be fully funded on a Solvency Liabilities basis by 2026, and on this basis the Fund had a surplus of £7 million 
at the valuation date. The Trustee and the Group agreed a new Schedule of Contributions with an effective date of 5 October 2020 such 
that the Group will pay £12 million per annum from July 2021 until July 2023. Under the rules of the scheme, any future surplus would be 
returnable to the Group by refund at the end of the life of the scheme. The funding commitment is therefore not considered onerous, and 
in accordance with IFRIC 14 no additional liabilities or surplus restrictions have been recognised in respect of these commitments.

Payments made to pensioners by the operating companies in Germany, net of income on scheme assets, are deemed to be company 
contributions to the Contractual Trust Arrangements and are anticipated to be around £33 million in 2021 and the same amount for the 
four years after that. Contributions to pension schemes in Canada, Netherlands and Switzerland in total are anticipated to be around 
£20 million in 2021 and then around £10 million per annum for the four years after that.

BAT Annual Report and Form 20-F 2020189

11 Retirement Benefit Schemes Continued
The majority of benefit payments are from trustee administered funds, however, there are also a number of unfunded schemes where the 
sponsoring company meets the benefit payment obligation as it falls due, including UK based Defined Benefit and Defined Contribution 
Unapproved Unfunded Retirement Benefit Schemes (DB UURBS and DC UURBS respectively). The DC UURBS credits accrued in the year 
are increased in line with the Company’s Weighted Average Cost of Debt and the scheme is therefore treated as a defined benefit scheme 
under IAS 19. For unfunded schemes in the US, UK and Canada, 39% of the liabilities reported at year-end are expected to be settled by the 
Group within 10 years, 28% between 10 and 20 years, 18% between 20 and 30 years, and 15% thereafter.

The funded arrangements in the Group have policies on investment management, including strategies over a preferred long-term 
investment profile, and schemes in certain territories including Canada and Netherlands manage their bond portfolios to match the 
weighted average duration of scheme liabilities.

For funded plans in the US, the Group employs a risk mitigation strategy which seeks to balance pension plan returns with a reasonable 
level of funded status volatility. Based on this framework, the asset allocation has two primary components. The first component is the 
hedging portfolio, which uses extended duration fixed income holdings (typically US Government and investment grade corporate bonds) 
and, to a lesser extent, derivatives to match a portion of the interest rate risk associated with the benefit obligations, thereby reducing 
expected funded status volatility. The second component is the return-seeking portfolio, which is designed to enhance portfolio returns. 
The return-seeking portfolio is broadly diversified across asset classes.

On 31 May 2019, the Trustee of the UK Fund entered into an agreement with Pension Insurance Corporation plc (PIC) to acquire an 
insurance policy that operates as a UK Fund investment asset, with the intent of matching a specific part of the UK Fund’s future cash flow 
arising from the accrued pension liabilities of retired and deferred members. Such an arrangement, commonly referred to as a ‘buy-in’, has 
reduced the UK Fund’s value at risk in relation to key risks associated with improved longevity, inflation and interest rate movements while 
improving the security to the UK Fund and its members. On an IAS 19 basis, the fair value of the insurance policy matches the present 
value of the liabilities being insured. On completion of the transaction, a loss of £691 million was recognised through the statement of 
other comprehensive income on the revaluation of the insurance asset.

For the residual assets in the UK Fund, the current allocation is broadly split as 75% in risk reducing assets and 25% in return seeking 
assets. The return seeking portfolio is invested in illiquid assets which, in the normal course of events, will wind down naturally over 
time, with their value being realised as the investments mature. This is consistent with the Trustee’s ultimate target which is to be 100% 
invested in risk reducing assets or matching assets. Given the strong funding position of the UK Fund as shown in the 31 March 2020 
Actuarial valuation, the Trustee will continue to review the investment strategy and may look to increase the proportion of risk-reducing or 
matching assets, commensurate with their ultimate target to further reduce the UK Fund’s exposure to the key risk above.

Through its defined benefit pension schemes and healthcare benefit schemes, the Group is exposed to a number of risks, including:

Asset volatility:
The plan liabilities are calculated using discount rates set by reference to bond yields. If plan assets underperform this yield, e.g. due to 
stock market volatility, this will create a deficit. However, most schemes hold a proportion of assets which are expected to outperform 
bonds in the long term, and the majority of schemes by value are subject to local regulation regarding funding deficits.

Changes in bond yields:
A decrease in corporate bond yields will increase scheme liabilities, although this will be partially offset by an increase in the value of the 
schemes’ bond holdings or other hedging instruments.

Inflation risk:
Some of the Group’s pension obligations are linked to inflation and higher inflation will lead to higher liabilities, although in most 
cases, caps on the level of inflationary increases are in place in the scheme rules, while some assets and derivatives provide specific 
inflation protection.

Life expectancy:
The majority of the schemes’ obligations are to provide benefits for the life of the member, so increases in life expectancy will result in an 
increase in the plans’ liabilities. Assumptions regarding mortality and mortality improvements are regularly reviewed in line with actuarial 
tables and scheme specific experience.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information190

Financial Statements
Notes on Accounts
Continued

11 Retirement Benefit Schemes Continued
The amounts recognised in the balance sheet are determined as follows:

Pension schemes

Healthcare schemes

Present value of funded scheme liabilities
Fair value of funded scheme assets

Unrecognised funded scheme surpluses

Present value of unfunded scheme liabilities

2020
£m

(11,970)
12,403
433
(16)
417
(602)
(185)

2019
£m

(11,454)
11,682
228
(28)
200
(578)
(378)

The above net (liability)/asset is recognised in the balance sheet as follows:

– retirement benefit scheme liabilities
– retirement benefit scheme assets

(897)
712
(185)

(807)
429
(378)

The net liabilities of funded pension schemes by territory are as follows:

– US
– UK
– Germany
– Canada
– Netherlands
– Switzerland
– Rest of Group
Funded schemes

2020
£m

(5,012)
(3,485)
(1,035)
(756)
(873)
(348)
(461)
(11,970)

Liabilities

2019
£m

(4,945)
(3,214)
(958)
(738)
(778)
(333)
(488)
(11,454)

2020
£m

(253)
173
(80)
–
(80)
(545)
(625)

(627)
2
(625)

2020
£m

5,144
3,866
918
758
893
312
512
12,403

2019
£m

(272)
178
(94)
–
(94)
(557)
(651)

(652)
1
(651)

Assets

2019
£m

4,818
3,533
928
747
814
294
548
11,682

2020
£m

(12,223)
12,576
353
(16)
337
(1,147)
(810)

(1,524)
714
(810)

2020
£m

132
381
(117)
2
20
(36)
51
433

Total

2019
£m

(11,726)
11,860
134
(28)
106
(1,135)
(1,029)

(1,459)
430
(1,029)

Total

2019
£m

(127)
319
(30)
9
36
(39)
60
228

Of the Group’s unfunded pension schemes 54% (2019: 50%) relate to arrangements in the UK and 32% (2019: 32%) relate to arrangements 
in the US, while 85% (2019: 86%) of the Group’s unfunded healthcare arrangements relate to arrangements in the US.

The amounts recognised in the income statement are as follows:

Defined benefit schemes
Service cost
– current service cost
– past service (credit)/cost, curtailments and settlements
Net interest on the net defined benefit liability
– interest on scheme liabilities
– interest on scheme assets
– interest on unrecognised funded scheme surpluses

Defined contribution schemes
Total amount recognised in the income statement (note 3(a))

Pension schemes

Healthcare schemes

2020
£m

2019
£m

2020
£m

2019
£m

2020
£m

72
(12)

300
(289)
1
72
88
160

92
7

391
(388)
–
102
97
199

2
–

27
(7)
–
22
–
22

2
–

34
(8)
–
28
–
28

74
(12)

327
(296)
1
94
88
182

Total

2019
£m

94
7

425
(396)
–
130
97
227

The above charges are recognised within employee benefit costs in note 3(a) and include a charge of £10 million in 2020 (2019: £16 million) 
in respect of settlements, past service costs and defined contribution costs reported as part of the restructuring costs charged in arriving 
at profit from operations (note 3(e)). Included in current service cost in 2020 is £16 million (2019: £21 million) of administration costs. 
Current service cost is stated after netting employee contributions, where applicable.

BAT Annual Report and Form 20-F 202011 Retirement Benefit Schemes Continued
The movements in scheme liabilities are as follows:

Present value at 1 January
Differences on exchange
Current service cost
Past service cost/(credit) & settlements
Interest on scheme liabilities
Contributions by scheme members
Benefits paid
Actuarial (gains)/losses
– arising from changes in demographic assumptions
– arising from changes in financial assumptions
Experience gains

Present value at 31 December

Pension schemes

Healthcare schemes

2020
£m

12,032
(106)
72
(58)
300
1
(737)

26
1,032
10
12,572

2019
£m

11,562
(343)
94
7
391
–
(743)

(84)
1,105
43
12,032

2020
£m

829
(23)
2
–
27
–
(58)

(7)
59
(31)
798

2019
£m

861
(30)
2
–
34
–
(63)

(10)
70
(35)
829

2020
£m

12,861
(129)
74
(58)
327
1
(795)

19
1,091
(21)
13,370

Changes in financial assumptions principally relate to discount rate movements in both years.

Scheme liabilities by scheme membership:

Active members
Deferred members
Retired members

Present value at 31 December

Pension schemes

Healthcare schemes

2020
£m

1,305
1,897
9,370
12,572

2019
£m

1,895
1,308
8,829
12,032

2020
£m

54
2
742
798

2019
£m

59
2
768
829

2020
£m

1,359
1,899
10,112
13,370

Approximately 95% of scheme liabilities in both years relate to guaranteed benefits.

The movements in funded scheme assets are as follows:

Fair value of scheme assets at 1 January
Differences on exchange
Settlements
Interest on scheme assets
Company contributions
Contributions by scheme members
Benefits paid
Actuarial gains/(losses)

Fair value of scheme assets at 31 December

Equities – listed
Equities – unlisted
Bonds – listed
Bonds – unlisted
Other assets – listed
Other assets – unlisted

Fair value of scheme assets at 31 December

Pension schemes

Healthcare schemes

2020
£m

11,682
(117)
(45)
289
103
3
(696)
1,184
12,403

2019
£m

11,747
(326)
–
388
82
3
(704)
492
11,682

2020
£m

178
(7)
–
7
–
–
(15)
10
173

2019
£m

178
(6)
–
8
–
–
(17)
15
178

Pension schemes

Healthcare schemes

2020
£m

1,259
992
2,432
3,163
202
4,355
12,403

2019
£m

1,221
1,025
2,739
2,417
549
3,731
11,682

2020
£m

5
68
5
73
13
9
173

2019
£m

7
68
7
74
13
9
178

2020
£m

11,860
(124)
(45)
296
103
3
(711)
1,194
12,576

2020
£m

1,264
1,060
2,437
3,236
215
4,364
12,576

191

Total

2019
£m

12,423
(373)
96
7
425
–
(806)

(94)
1,175
8
12,861

Total

2019
£m

1,954
1,310
9,597
12,861

Total

2019
£m

11,925
(332)
–
396
82
3
(721)
507
11,860

Total

2019
£m

1,228
1,093
2,746
2,491
562
3,740
11,860

Scheme assets have been diversified into equities, bonds and other assets and are typically invested via fund investment managers into 
both pooled and segregated mandates of listed and unlisted equities and bonds.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information192

Financial Statements
Notes on Accounts
Continued

11 Retirement Benefit Schemes Continued
In the above analysis investments via equity-based investment funds are shown under listed equities, and investments via bond-based 
investment funds are shown under listed bonds. Other assets include insurance contracts, cash and other deposits, derivatives and other 
hedges, recoverable taxes, infrastructure investments and investment property.

In the US, pension plan assets are invested using active investment strategies and multiple investment management firms. 
Managers within each asset class cover a range of investment styles and approaches. Allowable investment types include global equity, 
fixed income, real assets, private equity and absolute return. The range of allowable investment types utilised for pension assets provides 
enhanced returns and more widely diversifies the plan.

The UK Fund historically has diversified a portion of the assets held by investing in equities listed on non-UK stock exchanges via 
investment funds, and by making use of liability driven investment funds and inflation opportunity funds as part of its investment 
portfolio. As noted above, during 2019 the Trustee acquired an insurance policy that operates as a UK Fund investment asset in a ‘buy-
in’ transaction. The residual assets now predominantly consist of liability driven investments and absolute return funds as well as a 
proportion of illiquid investments, such as private equity and infrastructure investments.

The actuarial gains and losses in both years principally relate to movements in the fair values of scheme assets and actual returns are 
stated net of applicable taxes and fund management fees. The fair values of listed scheme assets were derived from observable data 
including quoted market prices and other market data, including market values of individual segregated investments and of pooled 
investment funds where quoted. The fair values of unlisted assets were derived from cash flow projections of estimated future income 
after taking into account the estimated recoverable value of these assets.

The movements in the unrecognised scheme surpluses, recognised in other comprehensive income, are as follows:

Unrecognised funded scheme 
surpluses at 1 January
Differences on exchange
Interest on unrecognised funded 
scheme surpluses
Movement in year (note 18)

Unrecognised funded scheme 
surpluses at 31 December

Pension schemes

Healthcare schemes

2020
£m

(28)
3

(1)
10

(16)

2019
£m

(20)
(1)

–
(7)

2018
£m

(23)
1

(2)
4

(28)

(20)

2020
£m

2019
£m

2018
£m

2020
£m

–
–

–
–

–

–
–

–
–

–

–
–

–
–

–

(28)
3

(1)
10

(16)

2019
£m

(20)
(1)

–
(7)

Total

2018
£m

(23)
1

(2)
4

(28)

(20)

The principal actuarial assumptions (weighted to reflect individual scheme differences) used in the following territories are shown below. 
In both years, discount rates are determined by reference to normal yields on high quality corporate bonds at the balance sheet date.

2020

2019

US

UK Germany Canada Netherlands Switzerland

UK Germany Canada Netherlands Switzerland

Rate of increase in salaries (%) 3.4
Rate of increase in pensions 
in payment (%)
Rate of increase in deferred 
pensions (%)
Discount rate (%)
General inflation (%)

2.5 3.0

– 2.2
2.6
1.4
2.5 3.0

–

2.5

3.0

1.5

Nil

1.5
0.9
1.5

Nil
2.3
2.0

2.1

0.9

0.9
0.5
2.0

1.1

Nil

–
–
0.9

2020

US

3.4

3.0

0.6

3.0

2.5

3.0

–
3.3
2.5

2.2
2.0
3.0

0.4

0.4
0.3
0.4

Nil

Nil
3.0
2.0

2.1

0.9

0.9
1.1
2.0

1.3

Nil

–
0.1
1.1

2019

Weighted average duration of 
liabilities (years)

11.6 17.0

14.0

11.0

18.0

13.4

11.4

16.1

14.0

11.0

17.8

13.9

US

UK Germany Canada Netherlands Switzerland

US

UK Germany Canada Netherlands Switzerland

For healthcare inflation in the US, the assumption is 6.0% for 2020 (2019: 6.5%) and in Canada, the assumption is 5.0% for both years.

BAT Annual Report and Form 20-F 2020193

11 Retirement Benefit Schemes Continued
Mortality assumptions are subject to regular review. The principal schemes used the following tables:

US

UK
Germany
Canada
Netherlands
Switzerland

PRI-2012 mortality tables without collar or amount, projected with MP-2020 generational projection (2019: RP-2019 
and MP-2019)
S2PA (YOB) with the CMI (2019) improvement model with a 1.25% long-term improvement rate (2019: CMI (2018))
RT Heubeck 2018 G (both years)
CPM-2014 Private Table (both years)
AG Prognosetafel 2020 (2019: AG Prognosetafel 2018)
LPP/BVG 2015 base table with CMI projection factors for mortality improvements with a 1.5% long-term 
improvement rate (both years)

Based on the above, the weighted average life expectancy, in years, for mortality tables used to determine benefit obligations is as follows:

US

UK

Germany

Canada

Netherlands

Switzerland

Male Female

Male Female

Male Female

Male Female

Male Female

Male Female

31 December 2020
Member age 65 (current 
life expectancy)
Member age 45 (life expectancy 
at age 65)

31 December 2019
Member age 65 (current 
life expectancy)
Member age 45 (life expectancy 
at age 65)

20.4

22.4

22.8

24.1

18.3

23.8

21.6

24.0

20.6

24.0

21.9

23.9

21.9

23.8

24.5

25.9

23.1

26.0

22.6

24.9

22.7

25.7

23.8

25.8

20.6

22.6

22.4

23.9

20.2

23.7

21.6

23.9

21.0

24.3

21.8

23.8

22.2

24.1

24.0

25.2

23.0

25.9

22.6

24.9

23.4

26.3

23.7

25.7

For the remaining territories, typical assumptions are that real salary increases will be from 0% to 9.0% (2019: 0% to 5.0%) per annum and 
discount rates will be from 0% to 12.0% (2019: 0% to 11.7%) above inflation. Pension increases, where allowed for, are generally assumed 
to be in line with inflation. Assumptions of life expectancy are in line with best practice in each territory. For countries where there is not a 
deep market in such corporate bonds, the yield on government bonds is used.

The valuation of retirement benefit schemes involves judgements about uncertain future events. Sensitivities in respect of the key 
assumptions used to measure the principal pension schemes as at 31 December 2020 are set out below. These sensitivities show the 
hypothetical impact of a change in each of the listed assumptions in isolation, with the exception of the sensitivity to inflation which 
incorporates the impact of certain correlating assumptions such as salary increases. While each of these sensitivities holds all other 
assumptions constant, in practice such assumptions rarely change in isolation, while asset values also change, and the impacts may 
offset to some extent.

Average life expectancy – increase/(decrease) of scheme liabilities
Rate of inflation – increase/(decrease) of scheme liabilities
Discount rate – (decrease)/increase of scheme liabilities

1 year
increase
£m

1 year
decrease
£m

343

(339)

0.25
percentage
point
increase
£m

0.25
percentage
point
decrease
£m

209
(388)

(196)
411

A one percentage point increase in healthcare inflation would increase healthcare scheme liabilities by £41 million, and a one percentage 
point decrease would decrease liabilities by £32 million. The income statement effect of this change in assumption is not material.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information194

Financial Statements
Notes on Accounts
Continued

12 Deferred Tax
Net deferred tax (liabilities)/assets comprise:

1 January 2020
Differences on exchange
Credited/(charged) to the 
income statement
Credited relating to changes in tax rates
Credited to other comprehensive income

31 December 2020
1 January 2019
Differences on exchange
Subsidiaries acquired (note 23)
Credited/(charged) to the 
income statement
(Charged)/credited relating to changes 
in tax rates
Credited to other comprehensive income

31 December 2019

Excess of
capital 
allowances 
over 
depreciation
£m

Undistributed 
earnings of 
associates 
and 
subsidiaries
£m

Tax
losses
£m

Retirement
benefits
£m

Trademarks
£m

Other
temporary
differences
£m

Total
£m

(208)
13

(6)
12
–
(189)
(210)
11
–

(9)

–
–
(208)

79
(3)

(21)
3
–
58
105
(2)
–

(24)

–
–
79

(318)
8

(18)
97
–
(231)
(281)
15
–

(52)

–
–
(318)

279
–

(12)
–
(21)
246
222
(9)
–

(15)

(1)
82
279

(17,408)
528

75
21
–
(16,784)
(18,246)
701
(4)

92

49
–
(17,408)

995
(44)

(16,626)
506

138
–
44
1,133
1,048
(40)
–

(68)

(1)
56
995

184
133
23
(15,780)
(17,432)
680
(4)

(55)

47
138
(16,626)

Stock
relief
£m

(45)
4

28
–
–
(13)
(70)
4
–

21

–
–
(45)

The net deferred tax liabilities are reflected in the Group balance sheet as follows: deferred tax asset of £534 million and deferred tax 
liability of £16,314 million (2019: deferred tax asset of £424 million and deferred tax liability of £17,050 million), after offsetting assets and 
liabilities where there is a legally enforceable right to offset current tax assets and liabilities and where the deferred income taxes relate 
to the same fiscal authority.

At the balance sheet date, the Group has not recognised a deferred tax asset in respect of unused tax losses of £342 million 
(2019: £342 million) which have no expiry date and unused tax losses of £458 million (2019: £208 million) which will expire within the next 
20 years.

In 2020 and 2019 the Group has not recognised any deferred tax asset in respect of deductible temporary differences which have no 
expiry date and has not recognised £173 million (2019: £92 million) in respect of deductible temporary differences which will expire within 
the next 10 years.

At the balance sheet date, the Group has unused tax credits of £80 million (2019: £80 million) which have no expiry date. No amount of 
deferred tax has been recognised in respect of these unused tax credits.

At the balance sheet date, the aggregate amount of undistributed earnings of subsidiaries which would be subject to dividend withholding 
tax and for which no withholding tax liability has been recognised was £0.6 billion (2019: £0.6 billion).

BAT Annual Report and Form 20-F 202013 Trade and Other Receivables

Trade receivables
Loans and other receivables
Prepayments and accrued income

Current
Non-current

195

2020
£m

2,763
696
504
3,963

3,721
242
3,963

2019
£m

3,369
629
343
4,341

4,093
248
4,341

The majority of receivables are held in order to collect contractual cash flows, in accordance with the Group’s business model for 
managing financial assets, and hence are measured at amortised cost. In certain countries, however, the Group has entered into 
factoring arrangements and periodically sells certain trade receivables to banks and other financial institutions, without recourse, for 
cash. These trade receivables have been derecognised from the statement of financial position to reflect the transfer by the Group of 
substantially all of the risks and rewards of the receivables, including credit risk. Consequently, the cash inflows have been recognised 
within operating cash flows. Typically in these arrangements, the Group also acts as a collection agent for the bank. At 31 December 
2020, the value of trade receivables derecognised through the factoring arrangements where the Group acts as a collection agent 
was £600 million (2019: £572 million) and where the Group does not act as a collection agent was £25 million (2019: £26 million). 
Included in trade receivables above is £205 million (2019: £295 million) of trade debtor balances which were available for factoring 
under these arrangements.

Included in loans and other receivables are £78 million of litigation related deposits (2019: £110 million). Management has determined that 
these payments represent a resource controlled by the entity, as a result of past events and from which future economic benefits are 
expected to flow to the entity either by being recoverable on conclusion of ongoing appeal processes or by reducing amounts payable 
on recognition of liabilities which have yet to be determined should the appeal process fail. These deposits are held at the fair value of 
consideration transferred less impairment, if applicable. The effect of discounting would be immaterial.

Prepayments and accrued income include £8 million (2019: £5 million) of accrued income primarily in relation to rebates.

Amounts receivable from related parties including associated undertakings are shown in note 26.

Trade and other receivables have been reported in the balance sheet net of allowances as follows:

Trade receivables – gross
Trade receivables – allowance
Loans and other receivables – gross
Loans and other receivables – allowance
Prepayments and accrued income

Net trade and other receivables per balance sheet

2020
£m

2,804
(41)
696
–
504
3,963

2019
£m

3,396
(27)
639
(10)
343
4,341

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information196

Financial Statements
Notes on Accounts
Continued

13 Trade and Other Receivables Continued
The movements in the allowance account are as follows:

1 January
Differences on exchange
Provided in the year
Released

31 December

Trade 
receivables
£m

Loans 
and other 
receivables
£m

27
(2)
31
(15)
41

10
–
–
(10)
–

2020

Total
£m

37
(2)
31
(25)
41

Trade 
receivables
£m

Loans 
and other 
receivables
£m

30
(2)
24
(25)
27

10
–
–
–
10

2019

Total
£m

40
(2)
24
(25)
37

As permitted by IFRS 9, the loss allowance on trade receivables arising from the recognition of revenue under IFRS 15 is initially measured 
at an amount equal to lifetime expected losses. Allowances in respect of loans and other receivables are initially recognised at an amount 
equal to 12-month expected credit losses. Allowances are measured at an amount equal to the lifetime expected credit losses where the 
credit risk on the receivables increases significantly after initial recognition.

The Group holds bank guarantees, other guarantees and credit insurance in respect of some of the past due debtor balances.

Trade and other receivables are predominantly denominated in the functional currencies of subsidiary undertakings apart from the 
following: US dollar: 2.6% (2019: 4.2%), UK sterling: 0.1% (2019: 0.2%), Euro: 0.4% (2019: 1.1%) and other currencies: 1.7% (2019: 11.2%).

There is no material difference between the above amounts for trade and other receivables and their fair value due to the short-term 
duration of the majority of trade and other receivables as determined using discounted cash flow analysis. There is no concentration of 
credit risk with respect to trade receivables as the Group has a large number of internationally dispersed customers.

14 Investments Held at Fair Value

Investments
Fair value through P&L
Fair value through OCI

Current
Non-current

2020
£m

255
9
264

242
22
264

2019
£m

127
8
135

123
12
135

Investments held at fair value through other comprehensive income (OCI) relate to the Group’s corporate venturing partnerships with 
various start-up businesses which are held for their strategic value.

Functional currency
US dollar

The classification of these investments under the IFRS 13 fair value hierarchy is given in note 22.

There is no material difference between the investments held at fair value and their gross contractual values.

2020
£m

260
4
264

2019
£m

131
4
135

BAT Annual Report and Form 20-F 2020197

15 Derivative Financial Instruments
The fair values of derivatives are determined based on market data (primarily yield curves, implied volatilities and exchange rates) to 
calculate the present value of all estimated flows associated with each derivative at the balance sheet date. In the absence of sufficient 
market data, fair values would be based on the quoted market price of similar derivatives. The classification of these derivative assets and 
liabilities under the IFRS 13 fair value hierarchy is given in note 22.

Fair value hedges
– interest rate swaps
– cross-currency swaps
Cash flow hedges
– interest rate swaps
– cross-currency swaps
– forward foreign currency contracts
Net investment hedges
– forward foreign currency contracts
Held-for-trading*
– interest rate swaps
– forward foreign currency contracts

Total
Current
Non-current

Derivatives
– in respect of net debt**
– other

2020

2019

Assets
£m

Liabilities
£m

Assets
£m

Liabilities
£m

20
255

–
189
62

211

45
15
797

430
367
797

518
279
797

–
–

–
–
100

43

53
123
319

278
41
319

172
147
319

177
191

–
114
57

178

3
45
765

313
452
765

527
238
765

62
–

187
84
50

19

6
60
468

181
287
468

384
84
468

*  Derivatives which do not meet the tests for hedge accounting under IFRS 9 or which are not designated as hedging instruments are referred to as ‘held-for-trading’. These derivatives 

principally consist of interest rate swaps and forward foreign currency contracts which have not been designated as hedges due to their value changes offsetting with other 
components of net finance costs relating to financial assets and financial liabilities. The Group does not use derivatives for speculative purposes. All derivatives are undertaken for risk 
management purposes.

** Derivatives in respect of net debt are in a net asset position of £346 million as at 31 December 2020 (2019: net asset position of £143 million). The Group’s net debt is presented in note 19.

For cash flow hedges, the timing of expected cash flows is as follows: assets of £251 million (2019: £171 million) of which £98 million 
(2019: £51 million) is expected within one year and £143 million (2019: £114 million) beyond five years and liabilities of £100 million 
(2019: £321 million) of which £94 million (2019: £75 million) is expected within one year and £nil (2019: £163 million) beyond five years.

The Group’s cash flow hedges are principally in respect of sales or purchases of inventory and certain debt instruments. A certain number 
of forward foreign currency contracts were used to manage the currency profile of external borrowings and are reflected in the currency 
table in note 19. Interest rate swaps have been used to manage the interest rate profile of external borrowings and are reflected in the re-
pricing table in note 19.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information198

Financial Statements
Notes on Accounts
Continued

15 Derivative Financial Instruments Continued
The tables below set out the maturities of the Group’s derivative financial instruments on an undiscounted contractual basis, based on 
spot rates.

The maturity dates of all gross-settled derivative financial instruments are as follows:

Within one year
– forward foreign currency contracts
– cross-currency swaps
Between one and two years
– forward foreign currency contracts
– cross-currency swaps
Between two and three years
– cross-currency swaps
Between three and four years
– cross-currency swaps
Between four and five years
– cross-currency swaps
Beyond five years
– cross-currency swaps

Inflow
£m

Assets

Outflow
£m

2020

Liabilities

Outflow
£m

Inflow
£m

Inflow
£m

Assets

Outflow
£m

Inflow
£m

2019

Liabilities

Outflow
£m

7,345
1,756

(6,567)
(1,655)

10,661
–

(10,185)
–

10,168
35

(9,367)
(38)

8,534
18

(8,069)
(62)

522
33

(498)
(54)

285
–

(266)
–

548
811

(524)
(765)

278
969

(263)
(1,012)

1,446

(1,261)

19

(29)

469

(451)

–

–

–

–

–

–

15

(23)

17

(36)

725

(590)

683

(679)

9

(15)

10

(15)

767
12,357

(594)
(11,109)

–
10,946

–
(10,451)

762
13,073

(609)
(11,931)

460
10,969

(435)
(10,571)

The maturity dates of net-settled derivative financial instruments, which primarily relate to interest rate swaps, are as follows:

Within one year
Between one and two years
Between two and three years
Between three and four years
Between four and five years
Beyond five years

2020

Assets
Inflow
£m

Liabilities
Outflow
£m

Assets
Inflow
£m

2019

Liabilities
Outflow
£m

296
26
16
–
–
–
338

263
21
18
–
–
–
302

44
25
25
10
43
182
329

44
39
39
21
63
263
469

BAT Annual Report and Form 20-F 2020199

15 Derivative Financial Instruments Continued
The items designated as hedging instruments are as follows:

Interest rate risk exposure:
Fair value hedges
– interest rate swaps
– cross-currency swaps
Cash flow hedges
– interest rate swaps
– cross-currency swaps

Foreign currency risk exposure:
Cash flow hedges
– forward foreign currency contracts
Net investment hedges (derivative related)
– forward foreign currency contracts
Net investment hedges (non-derivative related)
–  debt (carrying value) in borrowings designated  

as net investment hedges of net assets

16 Inventories

Raw materials and consumables
Finished goods and work in progress
Goods purchased for resale

2020

Changes in fair
value used for
calculating
hedge 
ineffectiveness
£m

Nominal amount
of hedging
instrument
£m

2019

Changes in fair
value used for
calculating 
hedge 
ineffectiveness
£m

Nominal amount
of hedging
instrument
£m

757
1,428

–
2,822

3,279

5,922

(5)
66

–
(155)

(36)

156

3,065
1,436

4,068
2,695

3,827

5,274

392

21

372

73
(72)

(103)
(61)

(3)

161

22

2020
£m

2,362
3,549
87
5,998

2019
£m

2,750
3,258
86
6,094

Inventories pledged as security for liabilities amount to £2 million (2019: £7 million). Write-offs taken to other operating expenses in the 
Group income statement were £309 million (2019: £255 million; 2018: £148 million). In 2020, this included £24 million in relation to the 
restructuring in Indonesia (refer to note 3(e)) and £47 million as a result of the decision to withdraw glo Sens from Japan. Goods purchased 
for resale include Group brands produced under third-party contract manufacturing arrangements.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information200

Financial Statements
Notes on Accounts
Continued

17 Cash and Cash Equivalents

Cash and bank balances
Cash equivalents

2020
£m

2,940
199
3,139

2019
£m

2,256
270
2,526

The carrying value of cash and cash equivalents approximates their fair value.

Cash and cash equivalents are denominated in the functional currency of the subsidiary undertaking or other currencies as shown below:

Functional currency
US dollar
Euro
Other currencies

2020
£m

2,597
197
170
175
3,139

2019
£m

2,199
127
64
136
2,526

In the Group cash flow statement, net cash and cash equivalents are shown after deducting bank overdrafts and accrued interest where 
applicable, as follows:

Cash and cash equivalents as above
Less overdrafts and accrued interest

Net cash and cash equivalents

2020
£m

3,139
(251)
2,888

2019
£m

2,526
(491)
2,035

Cash and cash equivalents include restricted amounts of £878 million (2019: £445 million) due to subsidiaries in CCAA protection (note 
28), as well as £455 million (2019: £182 million) principally due to exchange control restrictions, including amounts of £141 million (2019: £nil) 
where the underlying restrictions are expected to be short-term in nature.

Cash and cash equivalents also include £48 million (2019: £14 million) of cash that is held as a hedging instrument.

BAT Annual Report and Form 20-F 202018 Capital and Reserves
(a) Share capital

Allotted and fully paid

1 January 2020
Changes during the year
– share option schemes

31 December 2020
Allotted and fully paid
1 January 2019
Changes during the year
– share option schemes

31 December 2019

Allotted and fully paid
1 January 2018
Changes during the year
– share option schemes

31 December 2018

201

Ordinary
shares of 25p each
Number of shares

£m

2,456,520,738

614.12

70,859

0.02

2,456,591,597

614.14

2,456,415,884

614.09

104,854

0.03

2,456,520,738

614.12

2,456,278,414

614.06

137,470

0.03

2,456,415,884

614.09

(b) Share premium account, capital redemption reserves and merger reserves comprise:

31 December 2020
31 December 2019
31 December 2018

Share
premium
account
£m

Capital
redemption
reserves
£m

103
94
91

101
101
101

Merger
reserves
£m

26,414
26,414
26,414

Total
£m

26,618
26,609
26,606

Share premium account
The share premium account includes the difference between the value of shares issued and their nominal value. The share premium 
increase includes £2 million (2019: £3 million; 2018: £4 million) in respect of ordinary shares issued under the Company’s share option 
schemes. A further £7 million (2019: £nil; 2018: £nil) increase in share premium is related to shares repurchased and not cancelled that 
have been transferred from the Company to other Group undertakings, to be granted to certain employees on vesting of awards, and 
represents the excess of transfer price of the share over the original weighted average cost of shares. 

Capital redemption account
On the purchase of own shares as part of the share buy-back programme for shares which are cancelled, a transfer is made from 
retained earnings to the capital redemption reserve equivalent to the nominal value of shares purchased. Purchased shares which are not 
cancelled are classified as treasury shares and presented as a deduction from total equity.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information202

Financial Statements
Notes on Accounts
Continued

18 Capital and Reserves Continued
Merger reserve account
The merger reserve comprises:

a. 

b. 

 In 1999, shares were issued for the acquisition of the Rothmans International B.V. Group and the difference between the fair 
value of shares issued and their nominal value of £3,748 million was credited to merger reserves; and

 On 25 July 2017, the Group announced the completion of the acquisition of the remaining 57.8% of RAI not already owned by the 
Group. Shares were issued for the acquisition and the difference between the fair value of shares issued and their nominal value 
of £22,666 million was credited to merger reserves.

(c)  Equity attributed to owners of the parent – movements in other reserves and retained earnings (which are after deducting 

treasury shares) comprise:

1 January 2020
Comprehensive income and expense
Profit for the year
Differences on exchange
Cash flow hedges
– net fair value losses
–  reclassified and reported in profit for 

the year

Net investment hedges
– net fair value losses
– differences on exchange on borrowings
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that may be 
reclassified subsequently to profit or loss 
(note 6(f))
Retirement benefit schemes
– net actuarial gains (note 11)
– surplus recognition (note 11)
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that will not be 
reclassified subsequently to profit or loss 
(note 6(f))

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
–  treasury shares used for share 

option schemes

Dividends and other appropriations
– ordinary shares
Purchase of own shares
– held in employee share ownership trusts
Other movements

31 December 2020

Translation
reserve
(i)
£m

Hedging
reserve
(ii)
£m

Fair value 
reserve
(iii)
£m

Revaluation
reserve
(iv)
£m

Other
(v)
£m

Total other
reserves
£m

Treasury
shares
(vi)
£m

Other
£m

(3,974)

(346)

13

179

573

(3,555)

(5,261)

45,495

Retained earnings

–
(2,582)

–

–

(16)
(163)

(95)

–

–
–

–

–

–

–

–

–

–
–

(256)

90

–
–

(3)

44

–
–

–

–

(33)

–

–

–

–
–

–

–

–
–

–

–

–
–

(31)

–

–

–

–

–

–
–

–

–

–
–

–

–

–
–

–

–

–

–

–

–

–
–

–

–

–
–

–

–

–
–

–

–

–

–

–

–

–
(2,582)

(256)

90

(16)
(163)

(98)

44

–
–

(31)

–

(33)

–

–

–

–
–

–

–

–
–

–

–

–
–

–

–

–

–

9

–

–
–
(6,830)

–
–
(504)

–
–
(18)

–
–
179

–
–
573

–
–
(6,600)

(17)
119
(5,150)

6,400
–

–

–

–
–

–

–

105
10

(3)

(26)

–

88

(16)

(4,747)

–
(115)
47,191

BAT Annual Report and Form 20-F 2020203

Retained earnings

Other
(v)
£m

573

Total other 
reserves
£m

Treasury
shares
(vi)
£m

Other
£m

(333)

(5,242)

43,799

–
–

–

–

–
–

–

–

–
–

–

–

–

–

–

–
(2,948)

(246)

53

21
(18)

(115)

56

–
–

7

–

(32)

–

–

–
–

–

–

–
–

–

–

–
–

–

–

–

–

–

5,704
–

–

–

–
–

–

–

(582)
(7)

–

75

–

115

(3,476)

–
(133)
45,495

–
–
13

–
–
179

–
–
573

–
–
(3,555)

(117)
98
(5,261)

18 Capital and Reserves Continued

Translation
reserve
(i)
£m

Hedging
reserve
(ii)
£m

Fair value
reserve
(iii)
£m

Revaluation
reserve
(iv)
£m

1 January 2019
Comprehensive income and expense
Profit for the year
Differences on exchange
Cash flow hedges
– net fair value losses
– reclassified and reported in profit for 
the year
Net investment hedges
– net fair value gains
– differences on exchange on borrowings
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that may be 
reclassified subsequently to profit or loss 
(note 6(f))
Retirement benefit schemes
– net actuarial losses (note 11)
– surplus recognition (note 11)
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that will not be 
reclassified subsequently to profit or loss 
(note 6(f))

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
Dividends and other appropriations
– ordinary shares
Purchase of own shares
– held in employee share ownership trusts
Other movements

31 December 2019

(914)

(177)

–
(2,948)

–

–

21
(18)

(115)

–

–
–

–

–

–

–

–

–
–
(3,974)

–
–

(246)

53

–
–

–

56

–
–

–

–

(32)

–

–

–
–
(346)

6

–
–

–

–

–
–

–

–

–
–

7

–

–

–

–

179

–
–

–

–

–
–

–

–

–
–

–

–

–

–

–

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information204

Financial Statements
Notes on Accounts
Continued

18 Capital and Reserves Continued

Translation
reserve
(i)
£m

Hedging
reserve
(ii)
£m

Fair value
reserve
(iii)
£m

Revaluation
reserve
(iv)
£m

31 December 2017
Accounting policy change (IFRS 9) 
(note 30)

1 January 2018
Comprehensive income and expense
Profit for the year
Differences on exchange
Cash flow hedges
– net fair value losses
– reclassified and reported in profit for 
the year
Investments held at fair value
– reclassified and reported in 
retained earnings
Net investment hedges
– net fair value losses
– differences on exchange on borrowings
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that may be 
reclassified subsequently to profit or loss 
(note 6(f))
Retirement benefit schemes
– net actuarial gains 
– surplus recognition 
Associates – share of OCI, net of tax 
(note 5)
Tax on items recognised directly in other 
comprehensive income that will not be 
reclassified subsequently to profit or loss 
(note 6(f))

Other changes in equity
Cash flow hedges reclassified and 
reported in total assets
Employee share options
– value of employee services
Dividends and other appropriations
– ordinary shares
Purchase of own shares
– held in employee share ownership trusts
Non-controlling interests – acquisitions 
Other movements

31 December 2018

(4,029)

–
(4,029)

–
3,861

–

–

–

(472)
(236)

(38)

–

–
–

–

–

–

–

–

–
–
–
(914)

(132)

–
(132)

–
–

(58)

17

–

–
–

–

18

–
–

–

–

(22)

–

–

–
–
–
(177)

17

(9)
8

–
–

–

–

(8)

–
–

–

–

–
–

6

–

–

–

–

–
–
–
6

179

–
179

–
–

–

–

–

–
–

–

–

–
–

–

–

–

–

–

Retained earnings

Total other 
reserves
£m

Treasury
shares
(vi)
£m

Other
£m

(3,392)

(5,195)

42,130

(9)
(3,401)

–
(5,195)

(29)
42,101

Other
(v)
£m

573

–
573

–
–

–

–

–

–
–

–

–

–
–

–

–

–

–

–

–
3,861

(58)

17

(8)

(472)
(236)

(38)

18

–
–

6

–

(22)

–

–

–
–
–
(333)

–
–

–

–

–

–
–

–

–

–
–

–

–

–

–

–

(139)
–
92
(5,242)

6,032
–

–

–

8

–
–

–

–

138
4

–

(33)

–

121

(4,463)

–
(11)
(98)
43,799

–
–
–
179

–
–
–
573

BAT Annual Report and Form 20-F 2020205

18 Capital and Reserves Continued
i. Translation reserve:
The translation reserve is explained in the accounting policy on foreign currencies in note 1.

In 2018, within the translation reserve differences on exchange, a gain of £107 million has been recognised in relation to the application 
of hyperinflationary accounting in Venezuela as explained in note 3(h).

ii. Hedging reserve:
The hedging reserve is explained in the accounting policy on financial instruments in note 1.

Of the amounts reclassified from the hedging reserve and reported in profit for the year, a gain of £16 million (2019: £12 million gain; 
2018: £15 million gain) and a gain of £19 million (2019: £3 million gain; 2018: £23 million gain) were reported within revenue and raw materials 
and consumables, respectively, together with a loss of £2 million (2019: £11 million gain; 2018: £7 million loss) reported in other operating 
expenses and a gain of £57 million (2019: £27 million gain; 2018: £14 million loss) reported within net finance costs.

The Group hedges certain foreign currency denominated borrowings with cross-currency interest rate swaps. As permitted by IFRS 
9 Financial Instruments, the foreign currency basis spreads have been separated from the hedging instrument and are recognised in 
reserves as a ‘cost of hedging’ and are reclassified to the income statement in the same period in which profit and loss is affected by the 
hedged expected cashflows as a component of the associated interest expense. The basis spreads are disclosed within hedging reserves 
as they are not material. Included within the balance of hedging reserves at 31 December 2020 is an accumulated gain of £9 million 
(2019: £14 million; 2018: £20 million) in respect of the cost of hedging.

iii. Fair value reserve:
The fair value reserve is explained in the accounting policy on financial instruments in note 1. Fair value gains and losses arising from 
investments held at fair value through other comprehensive income are recognised in this reserve.

iv. Revaluation reserve:
The revaluation reserve relates to the acquisition of the cigarette and snus business of ST in 2008.

v. Other reserves:
Other reserves comprise:

(a)  £483 million which arose in 1998 from merger accounting in a Scheme of Arrangement and Reconstruction whereby British American 

Tobacco p.l.c. acquired the entire share capital of B.A.T Industries p.l.c. and the share capital of that company’s principal financial 
services subsidiaries was distributed, so effectively demerging them; and

(b)  In the 1999 Rothmans transaction, convertible redeemable preference shares were issued as part of the consideration. The discount 
on these shares was amortised by crediting other reserves and charging retained earnings. The £90 million balance in other reserves 
comprises the accumulated balance in respect of the preference shares converted during 2004.

vi. Treasury shares:
Total equity attributable to owners of the parent is stated after deducting the cost of treasury shares which include £4,836 million 
(2019: £4,845 million; 2018: £4,845 million) for shares repurchased and not cancelled and £314 million (2019: £416 million; 2018: £397 million) 
in respect of the cost of own shares held in employee share ownership trusts. The reduction in the shares repurchased and not cancelled 
is primarily due to shares reissued to satisfy the vesting of US share options.

The share buy-back programme was suspended from 30 July 2014. As at 31 December 2020, treasury shares include 6,053,158 
(2019: 8,275,677; 2018: 7,536,408) shares held in trust and 162,347,246 (2019: 162,645,590; 2018: 162,645,590) shares repurchased and not 
cancelled as part of the Company’s share buy-back programme. From March 2020 the Company has utilised shares acquired in the share 
buy-back programme to satisfy shared-based payment awards made to certain employees.

Taxation in equity
The tax attributable to components of other comprehensive income is as follows:

Hedging reserve
Cash flow hedges – net fair value losses

Retained earnings
– actuarial (gains)/losses in respect of subsidiaries

Owners of the parent

Non-controlling interests

Total tax recognised in other comprehensive income for the year (note 6(f))

2020
£m

2019
£m

2018
£m

44
44

(26)
(26)
18

–
18

56
56

75
75
131

–
131

18
18

(33)
(33)
(15)

–
(15)

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information206

Financial Statements
Notes on Accounts
Continued

18 Capital and Reserves Continued
(d) Non-controlling interests
Movements in non-controlling interests primarily relate to profit for the year and dividends (reported as a movement in retained earnings) 
and differences on exchange arising from the translation into sterling (reported as a movement in other reserves). Information on 
subsidiaries with material non-controlling interests is provided in note 28.

(e) Dividends and other appropriations
With effect from 1 January 2018, the Company pays interim dividends on a quarterly basis. The interim quarterly dividend payment 
for the year ended 31 December 2019 of 210.4p per ordinary share (31 December 2018: 203.0p per ordinary share) was payable in four 
equal instalments: amounts payable in May 2020 of £1,185 million (May 2019: £1,157 million), August 2020 of £1,195 million (August 
2019: £1,159 million), November 2020 of £1,206 million (November 2019: £1,160 million) and £1,203 million in February 2021 (February 
2020: £1,161 million) respectively. The total dividends recognised as an appropriation from reserves in 2020 was £4,747 million 
(2019: £3,476 million).

As described in last year’s annual report, the Group revised in 2019 the recognition of the dividend. From 2019, the Group recognises 
interim dividends as a liability in the Group’s financial statements in the period in which they are paid. Prior to this, interim dividends were 
recognised when confirmed by the Directors of the Company.

The Board has declared an interim dividend of 215.6p per ordinary share of 25p, for the year ended 31 December 2020, payable in four equal 
quarterly instalments of 53.9p per ordinary share in May 2021, August 2021, November 2021 and February 2022. These payments will be 
recognised as appropriations from reserves in 2021 and 2022. The total amount payable is estimated to be £4,946 million based on the 
number of shares outstanding at the date of these accounts.

19 Borrowings

Eurobonds

Bonds issued pursuant to Rules under the 
US Securities Act (as amended)

Bonds and notes
Commercial paper
Other loans
Bank loans
Bank overdrafts
Lease liabilities

Currency

Maturity dates

Interest rates

Euro
Euro
UK sterling
Swiss franc

2021 to 2045
2021
2021 to 2055
2021 to 2026

0.9% to 4.9%
3m EURIBOR +50bps
1.8% to 7.3%
0.6% to 1.4%

US dollar
US dollar

2022 to 2050
2022

1.7% to 8.1%
USD 3m LIBOR + 88bps

2020
£m

8,875
984
4,590
540

25,461
548
40,998
–
1,929
317
249
475
43,968

2019
£m

7,591
931
4,161
510

23,805
1,325
38,323
1,056
4,624
293
491
579
45,366

Other loans primarily comprise £1,929 million (2019: £3,859 million) relating to a term loan maturing in January 2022 and £nil 
(2019: £745 million) relating to bilateral facilities. Commercial paper is issued at competitive rates to meet short-term borrowing 
requirements as and when needed.

Current borrowings per the balance sheet include interest payable of £499 million at 31 December 2020 (2019: £474 million). 
Included within borrowings are £5,356 million (2019: £5,136 million) of borrowings subject to fair value hedges where their amortised cost 
has been increased by £173 million (2019: £210 million) in the table above.

The fair value of borrowings is estimated to be £47,029 million (2019: £45,674 million) of which £44,059 million (2019: £38,631 million) has 
been calculated using quoted market prices and is within level 1 of the fair value hierarchy and £2,970 million (2019: £7,043 million) has been 
calculated based on discounted cash flow analysis and is within level 3 of the fair value hierarchy.

Amounts secured on Group assets including property, plant and equipment, inventory and receivables as at 31 December 2020 are 
£21 million (2019: £88 million). The majority of lease liabilities are also secured against the associated assets.

BAT Annual Report and Form 20-F 202019 Borrowings Continued
Borrowings are repayable as follows:

Within one year
Between one and two years
Between two and three years
Between three and four years
Between four and five years
Beyond five years

207

Per balance sheet

Contractual gross maturities

2020
£m

4,041
4,049
2,587
3,854
4,108
25,329
43,968

2019
£m

7,562
2,947
6,992
2,505
3,173
22,187
45,366

2020
£m

4,901
5,355
3,829
5,095
5,025
35,848
60,053

2019
£m

8,926
4,181
8,215
3,529
3,871
32,176
60,898

The contractual gross maturities in each year include the borrowings maturing in that year together with forecast interest payments on all 
borrowings which are outstanding for all or part of that year.

Borrowings are denominated in the functional currency of the subsidiary undertaking or other currencies as shown below:

31 December 2020
Total borrowings
Effect of derivative financial instruments
– cross-currency swaps
– forward foreign currency contracts

31 December 2019
Total borrowings
Effect of derivative financial instruments
– cross-currency swaps
– forward foreign currency contracts

Functional
currency
£m

US
dollar
£m

UK
sterling
£m

Euro
£m

Other
currencies
£m

Total
£m

32,000

2,700

452

8,221

595

43,968

3,795
593
36,388

–
(460)
2,240

(450)
–
2

(3,536)
(520)
4,165

(265)
394
724

(456)
7
43,519

32,536

2,772

451

8,919

688

45,366

3,946
(610)
35,872

–
(213)
2,559

(450)
–
1

(3,432)
440
5,927

(249)
372
811

(185)
(11)
45,170

The exposure to interest rate changes when borrowings are re-priced is as follows:

31 December 2020
Total borrowings
Effect of derivative financial instruments
– interest rate swaps
– cross-currency swaps

31 December 2019
Total borrowings
Effect of derivative financial instruments
– interest rate swaps
– cross-currency swaps

Within
1 year
£m

Between
1-2 years
£m

Between
2-3 years
£m

Between
3-4 years
£m

Between
4-5 years
£m

Beyond
5 years
£m

Total
£m

6,519

1,568

2,594

3,855

4,108

25,324

43,968

219
454
7,192

(219)
–
1,349

–
(744)
1,850

–
–
3,855

–
(23)
4,085

–
(143)
25,181

–
(456)
43,512

11,145

1,888

4,432

2,451

3,161

22,289

45,366

1,794
1,335
14,274

(508)
(758)
622

(226)
–
4,206

–
(649)
1,802

–
–
3,161

(1,060)
(115)
21,114

–
(187)
45,179

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information208

Financial Statements
Notes on Accounts
Continued

19 Borrowings Continued
Lease liabilities are repayable as follows:

Within one year
Between one and two years
Between two and three years
Between three and four years
Between four and five years
Beyond five years

Per balance sheet

Contractual gross maturities

2020
£m

137
98
71
47
35
87
475

2019
£m

154
120
92
64
43
106
579

2020
£m

156
114
80
55
41
104
550

2019
£m

178
138
100
72
51
135
674

For more information on leasing arrangements refer to note 9(b).

The Group’s undrawn committed borrowing facilities (note 22) amount to £9,366 million (2019: £6,000 million) with £6,366 million 
maturing within one year (2019: £3,000 million maturing within one year) and with £3,000 million maturing between four and five years 
(2019: £3,000 million maturing between one and two years).

The Group defines net debt as follows:

Borrowings (excluding lease liabilities)*
Lease liabilities
Derivatives in respect of net debt (note 15)
Cash and cash equivalents (note 17)
Current investments held at fair value (note 14)

2020
£m

43,493
475
(346)
(3,139)
(242)
40,241

2019
£m

44,787
579
(143)
(2,526)
(123)
42,574

*  Borrowings as at 31 December 2020 include £790 million (2019: £848 million) in respect of the purchase price adjustments relating to the acquisition of Reynolds American.

The movements in net debt are presented below along with a reconciliation to the financing activities in the Group Cash Flow Statement:

Borrowings (excluding lease liabilities)
Lease liabilities
Derivatives in respect of net debt (note 15)
Cash and cash equivalents (note 17)
Current investments held at fair value (note 14)

Opening 
balance

Subsidiaries 
acquired

Cash flow

Foreign 
exchange

Fair value, 
accrued 
interest and 
other

44,787
579
(143)
(2,526)
(123)
42,574

–
1
–
(96)
–
(95)

(1,049)
(164)
(240)
(768)
(119)
(2,340)

(195)
(24)
(134)
264
20
(69)

(50)
83
171
(13)
(20)
171

2020
£m

Closing 
balance

43,493
475
(346)
(3,139)
(242)
40,241

BAT Annual Report and Form 20-F 2020 
209

19 Borrowings Continued

Borrowings (excluding lease liabilities)
Lease liabilities
Derivatives in respect of net debt (note 15)
Cash and cash equivalents (note 17)
Current investments held at fair value (note 14)

Accounting 
policy change 
(IFRS 16)
(note 30)

Subsidiaries 
acquired

Cash flow

Foreign 
exchange

–
607
–
–
–
607

–
3
–
–
–
3

(1,176)
(154)
(391)
17
95
(1,609)

(1,536)
(30)
598
57
38
(873)

Opening 
balance

47,495
14
(378)
(2,602)
(178)
44,351

2019
£m

Closing 
balance

44,787
579
(143)
(2,526)
(123)
42,574

Fair value, 
accrued 
interest and 
other

4
139
28
2
(78)
95

‘Fair value, accrued interest and other’ movements in lease liabilities in 2020 mainly comprise additions of £85 million (2019: £135 million) 
(net of reassessments, modifications and terminations), see note 9(a). The £20 million movement (2019: £78 million increase) in current 
investments held at fair value represents the fair value gains for these investments.

Cash flows per net debt statement
Non-financing cash flows included in net debt
Interest paid
Interest element of lease liabilities
Remaining cash flows relating to derivative financial instruments
Purchases of own shares held in employee share ownership trusts
Dividends paid to owners of the parent
Capital injection from non-controlling interests
Dividends paid to non-controlling interests
Other

Net cash used in financing activities per cash flow statement

2020
£m

(2,340)
1,129
(1,737)
(26)
(43)
(18)
(4,745)
17
(136)
2
(7,897)

2019
£m

(1,609)
(329)
(1,601)
(32)
(173)
(117)
(4,598)
20
(157)
3
(8,593)

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information210

Financial Statements
Notes on Accounts
Continued

20 Provisions for Liabilities

1 January 2020
Differences on exchange
Subsidiaries acquired
Provided in respect of the year
– in respect of MSA litigation (Texas, Minnesota, Mississippi)
– in respect of other
Utilised during the year
– in respect of excise dispute in Russia
– in respect of other

31 December 2020

Analysed on the balance sheet as
– current
– non-current

1 January 2019
Differences on exchange
Provided in respect of the year
– in respect of Quebec Class Action
– in respect of excise dispute in Russia
– in respect of other
Utilised during the year
– in respect of Quebec Class Action
– in respect of other

31 December 2019

Analysed on the balance sheet as
– current
– non-current

Restructuring
of existing 
businesses
£m

Employee-
related
benefits
£m

Fox River
£m

Other
provisions
£m

298
5
–
60
–
60
(122)
–
(122)
241

165
76
241

28
(2)
–
19
–
19
(7)
–
(7)
38

23
15
38

73
–
–
–
–
–
(3)
–
(3)
70

1
69
70

659
(57)
6
312
212
100
(284)
(226)
(58)
636

409
227
636

Restructuring
of existing 
businesses
£m

Employee-
related
benefits
£m

Fox River
£m

Other
provisions
£m

127
(11)
235
–
–
235
(53)
–
(53)
298

203
95
298

33
(1)
9
–
–
9
(13)
–
(13)
28

14
14
28

108
–
–
–
–
–
(35)
–
(35)
73

6
67
73

381
(17)
793
436
252
105
(498)
(436)
(62)
659

447
212
659

Total
£m

1,058
(54)
6
391
212
179
(416)
(226)
(190)
985

598
387
985

Total
£m

649
(29)
1,037
436
252
349
(599)
(436)
(163)
1,058

670
388
1,058

The restructuring provisions relate to the restructuring and integration costs incurred and are reported as adjusting items. The principal 
restructuring activities in 2020 and 2019 are as described in note 3(e). While some elements of the non-current provisions of £76 million 
will unwind over several years, as termination payments are made over extended periods in some countries, it is estimated that 
approximately 88% of these non-current provisions will unwind within five years.

Employee-related benefits mainly relate to employee benefits other than post-employment benefits. The principal components of 
these provisions are gratuity and termination awards, and ‘jubilee’ payments due after a certain service period. It is estimated that 
approximately 61% of the non-current provisions of £15 million will unwind within five years.

A provision of £274 million was made in 2011 for a potential claim under a 1998 settlement agreement entered into by a Group subsidiary 
in respect of the clean-up of sediment in the Fox River. On 30 September 2014, the Group, NCR, Appvion and Windward Prospects entered 
into a funding agreement; the details of this agreement are explained in note 27. This agreement led to payments of £2 million in 2020 
(2019: £32 million). In addition, the Group incurred legal costs of £1 million (2019: £3 million), which were also charged against the provision. 
It is expected that the non-current provision will unwind within five years.

BAT Annual Report and Form 20-F 2020211

20 Provisions for Liabilities Continued
Other provisions comprise balances set up in the ordinary course of general business that cannot be classified within the other 
categories, such as sales returns and onerous contracts, together with amounts in respect of supplier, excise and other disputes. 
The nature of the amounts provided in respect of disputes is such that the extent and timing of cash flows are difficult to estimate and the 
ultimate liability may vary from the amounts provided. Other provisions also include a provision for interest of £129 million in relation to the 
Franked Investment Income Group Litigation Order (FII GLO), as mentioned in notes 4(b) and 6(b).

In 2020, the Group recognised a provision of US$272 million (£212 million) in relation to the ITG MSA litigation agreements with the states 
of Texas, Minnesota and Mississippi. Further details are provided in note 27.

On 1 March 2019, the Quebec Court of Appeal in Montreal upheld the Superior Court’s decision of May 2015 (reducing ITCAN’s share of 
the judgment due to a change in interest computation to a maximum of CAD$9.2 billion). The Court of Appeal also upheld the previously 
stated requirements for the defendants to deposit CAD$1.1 billion into an escrow account. The Board of Directors of ITCAN reassessed 
the recoverability of the litigation related deposit and, accordingly, the Group recognised a charge against the income statement of 
CAD$758 million (£436 million) in 2019, reflecting the amount of the judgment that is considered to be probable and estimable in line with 
IAS 37 Provisions, Contingent Liabilities and Contingent Assets. Consequently, the Group utilised the litigation related deposit which was 
shown as a receivable at 31 December 2018 (within trade and other receivables) against the current estimate of the liability and both the 
provision and litigation related deposit were reduced accordingly. Further details are provided in note 27.

In 2019, the Group recognised a provision of £252 million in relation to the Russia excise dispute. The provision was utilised in January 2020, 
when the tax claim was paid.

Amounts provided above are shown net of reversals of unused provisions which include reversals of £72 million (2019: £18 million) for 
restructuring of existing businesses, £4 million (2019: £3 million) for employee benefits and £125 million (2019: £97 million) for other 
provisions, of which £4 million (2019: £10 million) was reclassified to trade and other payables.

21 Trade and Other Payables

Trade payables
Duty, excise and other taxes
Accrued charges and deferred income
FII GLO deferred income (note 6(b))
Social security and other taxation
Sundry payables

Current
Non-current

2020
£m

3,722
3,410
2,228
963
53
381
10,757

9,693
1,064
10,757

2019
£m

3,453
3,852
2,037
963
51
405
10,761

9,727
1,034
10,761

As explained in note 13, the Group acts as a collection agent for banks and other financial institutions in certain debt factoring 
arrangements. The cash collected in respect of these arrangements that has not yet been remitted amounts to £128 million 
(2019: £115 million) and is included in sundry payables.

In addition, the Group has certain Supply Chain Financing (SCF) or ‘reverse factoring’ arrangements in place. The principal purpose of 
these arrangements is to provide the supplier with the option to access liquidity earlier through the sale of its receivables due from 
the Group to a bank or other financial institution prior to their due date. Management has determined that the Group’s payables to 
these suppliers have neither been extinguished nor have the liabilities been significantly modified by these arrangements. The value of 
amounts payable, invoice due dates and other terms and conditions applicable, from the Group’s perspective, remain unaltered, with 
only the ultimate payee being changed. At 31 December 2020, the value of amounts payable under the SCF programmes was £48 million 
(2019: £71 million). The cash outflows in respect of these arrangements have been recognised within operating cash flows.

Accrued charges and deferred income include £nil of deferred income (2019: £4 million) and £55 million (2019: £61 million) in respect of 
interest payable mainly related to tax matters. FII GLO deferred income of £963 million relates to receipts in 2015, in respect of the Franked 
Investment Income Government Litigation Order (note 6(b)). Amounts payable to related parties including associated undertakings are 
shown in note 26.

There is no material difference between the above amounts for trade and other payables and their fair value due to the short-term 
duration of the majority of trade and other payables, as determined using discounted cash flow analysis.

Trade and other payables are predominantly denominated in the functional currencies of subsidiary undertakings with less than 5% in 
other currencies (2019: less than 6% in other currencies).

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information212

Financial Statements
Notes on Accounts
Continued

22 Financial Instruments and Risk Management
Management of financial risks
One of the principal responsibilities of Treasury is to manage the 
financial risks arising from the Group’s underlying operations. 
Specifically, Treasury manages, within an overall policy framework 
set by the Group’s Main Board and Corporate Finance Committee 
(CFC), the Group’s exposure to funding and liquidity, interest 
rate, foreign exchange and counterparty risks. The Group’s 
treasury position is monitored by the CFC which meets regularly 
throughout the year and is chaired by the Group Finance Director. 
The approach is one of risk reduction within an overall framework of 
delivering total shareholder return.

The Group defines capital as net debt (note 19) and equity (note 
18). There are no externally imposed capital requirements for 
the Group. Group policies include a set of financing principles 
that provide a framework within which the Group’s capital base 
is managed and, in particular, the policies on dividends (as a 
percentage of long-term sustainable earnings) and share buy-
back are decided. The key objective of the financing principles is 
to appropriately balance the interests of equity and debt holders 
in driving an efficient financing mix for the Group. The Group’s 
average cost of debt in 2020 is 3.6% (2019: 3.3%).

The Group manages its financial risks in line with the classification 
of its financial assets and liabilities in the Group’s balance sheet and 
related notes. The Group’s management of specific risks is dealt 
with as follows:

Liquidity risk
It is the policy of the Group to maximise financial flexibility and 
minimise refinancing risk by issuing debt with a range of maturities, 
generally matching the projected cash flows of the Group and 
obtaining this financing from a wide range of sources. The Group 
has a target average centrally managed debt maturity of at least 
five years with no more than 20% of centrally managed debt 
maturing in a single rolling year. As at 31 December 2020, the 
average centrally managed debt maturity was 9.9 years (2019: 9.1 
years) and the highest proportion of centrally managed debt 
maturing in a single rolling year was 16.4% (2019: 18.6%).

It is Group policy that short-term sources of funds (including 
drawings under both the Group US$4 billion US commercial paper 
(US CP) programme) and the Group £3 billion euro commercial 
paper (ECP) programme are backed by undrawn committed 
lines of credit and cash. Commercial paper is issued by B.A.T. 
International Finance p.l.c., B.A.T. Netherlands Finance B.V. 
and B.A.T Capital Corporation and guaranteed by British American 
Tobacco p.l.c.. At 31 December 2020, commercial paper of £nil was 
outstanding (2019: £1,056 million).

The Group utilises cash pooling and zero balancing bank account 
structures in addition to intercompany loans and borrowings to 
mobilise cash efficiently within the Group. The key objectives 
of Treasury in respect of cash and cash equivalents are to 
protect their principal value, to concentrate cash at the centre, 
to minimise the required debt issuance and to optimise the yield 
earned. The amount of debt issued by the Group is determined by 
forecasting the net debt requirement after the mobilisation of cash.

The Group continues to target a solid investment-grade credit 
rating. In January 2017, Moody’s and S&P revised the Group’s rating 
to Baa2 and BBB+ with stable outlook, respectively, following the 
announcement of the Reynolds American acquisition. The Group’s 
strategy is to continue deleveraging and is seeking to recover 
to Baa1/BBB+ in the medium term. The Group is confident of its 
continued ability to successfully access the debt capital markets 
for future refinancing requirements.

As part of its short-term cash management, the Group invests 
in a range of cash and cash equivalents, including money market 
funds, which are regarded as highly liquid and are not exposed to 
significant changes in fair value. These are kept under continuous 
review as described in the credit risk section below. At 31 December 
2020, the Group does not have any investments in money market 
funds (2019: £nil).

As part of its working capital management, in certain countries, the 
Group has entered into factoring arrangements and supply chain 
financing arrangements. These are explained in further detail in 
note 13 and note 21.

Subsidiary companies are funded by share capital and retained 
earnings, loans from the central finance companies on commercial 
terms, or through local borrowings by the subsidiaries in 
appropriate currencies to predominantly fund short-to-medium 
term working capital requirements.

In March 2020, the Group refinanced its £6 billion revolving credit 
facility consisting of a £3 billion 364-day tranche (with two one-
year extension options and a one-year term-out option), and a 
£3 billion five-year tranche (with two one-year extension options). 
The facility no longer contains a financial covenant. Subsequent to 
the year-end, in February 2021, the Group extended £2.85 billion 
of the 364-day tranche from March 2021 to March 2022 and 
£2.85 billion of the five-year tranche from March 2025 to March 
2026 (£3 billion of this tranche remains available until March 2025). 
As at 31 December 2020, the facility remains undrawn. 

In March and April 2020, the Group arranged short-term bilateral 
facilities with core relationship banks for a total amount of 
approximately £4.8 billion, strengthening the Group’s liquidity 
position and further mitigating liquidity risks during the COVID-19 
crisis. The bilateral facilities have since been reduced to a total 
amount of approximately £3.4 billion. At 31 December 2020, these 
facilities were undrawn.

In April 2020, the Group accessed the US dollar market under its 
SEC Shelf Programme, raising a total of US$2.4 billion across three 
tranches. Additionally, the Group accessed the European market 
under its EMTN Programme, raising a total of €1.7 billion across 
two tranches.

In May and June 2020, the Group repaid US$750 million and 
US$770.8 million bonds at maturity, respectively. Additionally, in 
June 2020, the Group raised £500 million in the Sterling market 
under its EMTN Programme.

In July 2020, the Group repaid a €600 million bond and a £1.9 billion 
term loan at maturity, and in August 2020, the Group repaid a 
US$1 billion bond at maturity.

In September 2020, the Group accessed the US dollar market 
under its SEC Shelf programme, raising a total of US$6.25 billion 
across five tranches. The Group also made a tender offer to 
repurchase portions of seven series of bonds prior to their 
maturities. The tender offer was completed in October 2020, 
totalling US$3.2 billion under five series of bonds, £70 million and 
€100 million under two separate series of bonds, all of which would 
have otherwise matured in 2021 and 2022.

In October 2020, the Group exercised the make whole redemption 
provision to fully redeem the remaining amounts outstanding 
following the tender offer on three series of bonds that would 
have otherwise matured in 2022. In November 2020, the 
balance outstanding on these bonds was repurchased, totalling 
US$597.6 million.

BAT Annual Report and Form 20-F 2020213

IFRS 7 requires a sensitivity analysis that shows the impact on 
the income statement and on items recognised directly in other 
comprehensive income of hypothetical changes of exchange rates 
in respect of non-functional currency financial assets and liabilities 
held across the Group. All other variables are held constant 
although, in practice, market rates rarely change in isolation. 
Financial assets and liabilities held in the functional currency of the 
Group’s subsidiaries, as well as non-financial assets and liabilities 
and translation risk, are not included in the analysis. The Group 
considers a 10% strengthening or weakening of the functional 
currency against the non-functional currency of its subsidiaries 
as a reasonably possible change. The impact is calculated with 
reference to the financial asset or liability held as at the year-end, 
unless this is unrepresentative of the position during the year.

A 10% strengthening of functional currencies against non-
functional currencies would result in pre-tax profit being £61 million 
lower (2019: £16 million lower; 2018: £33 million higher) and 
items recognised directly in other comprehensive income being 
£57 million higher (2019: £22 million lower; 2018: £384 million 
higher). A 10% weakening of functional currencies against non-
functional currencies would result in pre-tax profit being £74 million 
higher (2019: £20 million higher; 2018: £41 million lower) and 
items recognised directly in other comprehensive income being 
£70 million lower (2019: £27 million higher; 2018: £469 million lower).

The exchange sensitivities on items recognised directly in other 
comprehensive income relate to hedging of certain net asset 
currency positions in the Group, as well as on cash flow hedges in 
respect of future transactions, but do not include sensitivities in 
respect of exchange on non-financial assets or liabilities.

22 Financial Instruments and Risk Management Continued
Subsequent to the balance sheet date, at the end of February 2021, 
the Group anticipates repaying a €650 million bond at maturity.

In March and June 2019, the Group repaid €820 million and 
US$750 million bonds at maturity, respectively.

In July 2019, the Group extended the £3 billion tranche of its 
£6 billion revolving credit facility for a further 364 days with a 
one-year term-out option. At 31 December 2019, the facility was 
undrawn (2018: the facility was undrawn). 

In July 2019, the Group also arranged short-term bilateral facilities 
with some of its core banks for a total amount of £745 million.

Additionally, the Group filed its inaugural SEC shelf programme 
in July 2019. The SEC shelf programme together with the EMTN 
programme, will be the basis for future normal issuances in the 
capital markets.

The Group accessed the US dollar bond market through the 
SEC shelf programme in September 2019, successfully raising 
US$3.5 billion across four tranches.

In September 2019, the Group repaid a US$650 million bond at maturity.

As part of the liquidity management strategy, the Group redeemed 
prior to their maturity a US$2.25 billion bond in September 2019 
and a US$1.25 billion bond in November 2019, that would have 
otherwise matured in 2020.

In December 2019, the Group repaid a £500 million bond at maturity.

Currency risk
The Group is subject to exposure on the translation of the net 
assets of foreign currency subsidiaries and associates into its 
reporting currency, sterling. The Group’s primary balance sheet 
translation exposures are to the US dollar, Canadian dollar, euro, 
Danish krone, Swiss franc, South African rand, Russian rouble, 
Brazilian real, Australian dollar, Malaysian ringgit, Singaporean 
dollar and Indian rupee. These exposures are kept under continuous 
review. The Group’s policy on borrowings is to broadly match the 
currency of these borrowings with the currency of cash flows 
arising from the Group’s underlying operations. Within this overall 
policy, the Group aims to minimise all balance sheet translation 
exposure where it is practicable and cost-effective to do so 
through matching currency assets with currency borrowings. 
The main objective of these policies is to protect shareholder value 
by increasing certainty and minimising volatility in earnings per 
share. At 31 December 2020, the currency profile of the Group’s 
gross debt, after taking into account derivative contracts, was 63% 
US dollar (2019: 59%), 13% euro (2019: 13%), 19% sterling (2019: 21%) 
and 5% other currencies (2019: 7% other currencies).

The Group faces currency exposures arising from the translation 
of profits earned in foreign currency subsidiaries and associates 
and joint arrangements; these exposures are not normally hedged. 
Exposures also arise from:

(i) foreign currency denominated trading transactions undertaken 
by subsidiaries. These exposures comprise committed and highly 
probable forecast sales and purchases, which are offset wherever 
possible. The remaining exposures are hedged within the Treasury 
policies and procedures with forward foreign exchange contracts 
and options, which are designated as hedges of the foreign 
exchange risk of the identified future transactions; and

(ii) forecast dividend flows from subsidiaries to the centre. 
To ensure cash flow certainty, the Group enters into forward 
foreign exchange contracts which are designated as net 
investment hedges of the foreign exchange risk arising from the 
investments in these subsidiaries.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information214

Financial Statements
Notes on Accounts
Continued

22 Financial Instruments and Risk Management Continued
Interest rate risk
The objectives of the Group’s interest rate risk management policy 
are to lessen the impact of adverse interest rate movements 
on the earnings, cash flow and economic value of the Group. 
Additional objectives are to minimise the cost of hedging and the 
associated counterparty risk.

During 2020, the Group financial covenant being gross interest 
cover was removed from the centrally managed banking facilities.

In order to manage its interest rate risk, the Group maintains both 
floating rate and fixed rate debt. The Group sets targets (within 
overall guidelines) for the desired ratio of floating to fixed rate debt 
on a net basis (at least 50% fixed on a net basis in the short to 
medium term) as a result of regular reviews of market conditions 
and strategy by the Corporate Finance Committee and the board 
of the main central finance company. At 31 December 2020, the 
relevant ratios of floating to fixed rate borrowings were 7:93 
(2019: 18:82) on a net basis. Underlying borrowings are arranged on 
both a fixed rate and a floating rate basis and, where appropriate, 
the Group uses derivatives, primarily interest rate swaps to vary 
the fixed and floating mix, or forward starting swaps to manage 
the refinancing risk. The interest rate profile of liquid assets is taken 
into account in determining the net interest rate exposure.

IFRS 7 requires a sensitivity analysis that shows the impact on 
the income statement and on items recognised directly in other 
comprehensive income of hypothetical changes of interest rates 
in respect of financial assets and liabilities of the Group. All other 
variables are held constant, although, in practice, market rates 
rarely change in isolation. For the purposes of this sensitivity 
analysis, financial assets and liabilities with fixed interest rates 
are not included. The Group considers a 100 basis point change in 
interest rates a reasonably possible change except where rates are 
less than 100 basis points. In these instances it is assumed that the 
interest rates increase by 100 basis points and decrease to zero for 
the purpose of performing the sensitivity analysis. The impact is 
calculated with reference to the financial asset or liability held as at 
the year-end, unless this is unrepresentative of the position during 
the year.

A 100 basis point increase in interest rates would result in 
pre-tax profit being £31 million lower (2019: £143 million lower; 
2018: £90 million lower). A 100 basis point decrease in interest 
rates, or less where applicable, would result in pre-tax profit being 
£29 million higher (2019: £108 million higher; 2018: £74 million 
higher). The effect of these interest rate changes on items 
recognised directly in other comprehensive income is not material 
in either year.

In accordance with the UK Financial Conduct Authority’s 
announcement on 27 July 2017, LIBOR and other benchmark rates 
are expected to be discontinued after 2021. The Group has early 
adopted the Phase 2 Amendments to IFRS 9 Financial Instruments 
in respect of disclosures and other accounting matters relating to 
Interest Rate Benchmark Reform.

As at 31 December 2020, the Group has floating rate borrowings 
with nominal value of £1,929 million and US$750 million 
(£549 million) that are due to mature in January 2022 and August 
2022 respectively. The Group assessed the impact on these 
borrowings consequent to Interest Rate Benchmark Reform and 
concluded that they are not significant.

Additionally, the Group has a total of nine derivatives (five interest 
rate swaps and four cross-currency interest rate swaps) that may 
be impacted by Interest rate Benchmark Reform of which two 
are free standing derivatives maturing in January 2023 and seven 
derivatives which are in a fair value hedge relationship that are 
maturing in June 2022 and October 2023. The Group believes that 
the hedge relationships on these derivatives will continue with the 
resulting ineffectiveness likely to be immaterial.

The Group’s syndicated revolving credit facility (undrawn at 
31 December 2020) has references to USD LIBOR, EURIBOR 
and GBP LIBOR. This facility includes market standard LIBOR 
replacement language. Following 1 June 2021, the agreement will 
adopt SOFR and SONIA as the alternative benchmark rates in 
respect of USD LIBOR and GBP LIBOR, respectively.

In January 2021, the Group confirmed adherence to the ISDA 2020 
IBOR Fallbacks Protocol as published by the International Swaps 
and Derivatives Association, Inc. (ISDA) on 23 October 2020 (the 
Protocol), ensuring that appropriate fallback rates can apply to 
derivatives in the event of LIBOR discontinuation.

The Group believes that any outstanding contracts on 1 January 
2022 with interest rates based on LIBOR benchmarks will 
adequately provide for alternate calculations of interest in the event 
that they are unavailable.

Credit risk
The Group has no significant concentrations of customer credit 
risk. Subsidiaries have policies in place requiring appropriate 
credit checks on potential customers before sales commence. 
The process for monitoring and managing credit risk once sales to 
customers have been made varies depending on local practice in 
the countries concerned.

Certain territories have bank guarantees, other guarantees or 
credit insurance provided in the Group’s favour in respect of Group 
trade receivables, the issuance and terms of which are dependent 
on local practices in the countries concerned. All derivatives are 
subject to ISDA agreements or equivalent documentation.

Cash deposits and other financial instruments give rise to 
credit risk on the amounts due from the related counterparties. 
Generally, the Group aims to transact with counterparties with 
strong investment grade credit ratings. However, the Group 
recognises that due to the need to operate over a large geographic 
footprint, this will not always be possible. Counterparty credit risk 
is managed on a global basis by limiting the aggregate amount 
and duration of exposure to any one counterparty, taking into 
account its credit rating. The credit ratings of all counterparties are 
reviewed regularly.

The Group ensures that it has sufficient counterparty credit 
capacity of requisite quality to undertake all anticipated 
transactions throughout its geographic footprint, while at the same 
time ensuring that there is no geographic concentration in the 
location of counterparties.

With the following exceptions, the maximum exposure to the credit 
risk of financial assets at the balance sheet date is reflected by the 
carrying values included in the Group’s balance sheet. The Group 
has entered into short-term risk participation agreements in 
relation to certain leaf supply arrangements and the maximum 
exposure under these would be £88 million (2019: £54 million). 
In addition, the Group has entered into guarantee arrangements to 
support short-term bank credit facilities with certain distribution 
and supply chain partners. The maximum exposure under the 
arrangements would be £36 million (2019: £54 million).

BAT Annual Report and Form 20-F 2020215

22 Financial Instruments and Risk Management Continued
Price risk
The Group is exposed to price risk on investments held by the Group, which are included in investments held at fair value on the 
consolidated balance sheet, but the quantum of such is not material.

Hedge accounting
In order to qualify for hedge accounting, the Group is required to document prospectively the economic relationship between 
the item being hedged and the hedging instrument. The Group is also required to demonstrate an assessment of the economic 
relationship between the hedged item and the hedging instrument, which shows that the hedge will be highly effective on an ongoing 
basis. This effectiveness testing is repeated periodically to ensure that the hedge has remained, and is expected to remain, highly 
effective. The prospective effectiveness testing determines that an economic relationship between the hedged item and the hedging 
instrument exists.

In accordance with the Group Treasury Policy, the exact hedge ratios and profile of a hedge relationship will depend on several factors, 
including the desired degree of certainty and reduced volatility of net interest costs and market conditions, trends and expectations in 
the relevant markets. The sources of ineffectiveness include spot and forward differences, impact of time value and timing differences 
between periods in the hedged item and hedging instrument.

The Group’s risk management strategy has been explained in further detail under the interest rate risk and currency risk sections of 
this note.

Fair value estimation
The fair values of financial assets and liabilities with maturities of less than one year, other than derivatives, are assumed to approximate 
their book values. For other financial instruments which are measured at fair value in the balance sheet, the basis for fair values is 
described below.

Fair value hierarchy
The following table presents the Group’s financial assets and liabilities that are measured at fair value in accordance with IFRS 13 
classification hierarchy:

Assets at fair value
Investment held at fair value (note 14)
Derivatives relating to
– interest rate swaps (note 15)
– cross-currency swaps (note 15)
–  forward foreign currency contracts 

(note 15)

Assets at fair value

Liabilities at fair value
Derivatives relating to
– interest rate swaps (note 15)
– cross-currency swaps (note 15)
–  forward foreign currency contracts 

(note 15)

Liabilities at fair value

Level 1
£m

Level 2
£m

Level 3
£m

171

–
–

–
171

–
–

–
–

–

65
444

288
797

53
–

266
319

93

–
–

–
93

–
–

–
–

2020

Total
£m

264

65
444

288
1,061

53
–

266
319

Level 1
£m

Level 2
£m

Level 3
£m

78

–
–

–
78

–
–

–
–

–

180
305

280
765

255
84

129
468

57

–
–

–
57

–
–

–
–

2019

Total
£m

135

180
305

280
900

255
84

129
468

Level 2 financial instruments are not traded in an active market, but the fair values are based on quoted market prices, broker/dealer 
quotations, or alternative pricing sources with reasonable levels of price transparency. The Group’s level 2 financial instruments include 
OTC derivatives.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information216

Financial Statements
Notes on Accounts
Continued

22 Financial Instruments and Risk Management Continued
Netting arrangements of derivative financial instruments
The gross fair value of derivative financial instruments as presented in the Group balance sheet, together with the Group’s rights of offset 
associated with recognised financial assets and recognised financial liabilities subject to enforceable master netting arrangements and 
similar agreements, is summarised as follows:

2020

2019

Amount 
presented 
in the Group 
balance
 sheet*
£m

Related 
amounts 
not offset in 
the Group 
balance 
sheet
£m

Amount 
presented 
in the Group 
balance
 sheet*
£m

Related 
amounts 
not offset in 
the Group 
balance 
sheet
£m

Net  
amount
£m

Net  
amount
£m

797

(237)

560

765

(291)

474

(319)
478

237
–

(82)
478

(468)
297

291
–

(177)
297

Financial assets
– Derivative financial instruments (note 15)
Financial liabilities
– Derivative financial instruments (note 15)

*  No financial instruments have been offset in the Group balance sheet.

The Group is subject to master netting arrangements in force with financial counterparties with whom the Group trades derivatives.

The master netting arrangements determine the proceedings should either party default on their obligations. In case of any event of 
default: the non-defaulting party will calculate the sum of the replacement cost of outstanding transactions and amounts owed to it by 
the defaulting party. If that sum exceeds the amounts owed to the defaulting party, the defaulting party will pay the balance to the non-
defaulting party. If the sum is less than the amounts owed to the defaulting party, the non-defaulting party will pay the balance to the 
defaulting party.

The hedged items by risk category are presented below:

2020

Accumulated 
amount of fair 
value hedge 
adjustments  
on the hedged 
item included 
in the carrying 
amount of the 
hedged item 
£m

Line item  
in the  
statement  
of financial 
position where  
the hedged  
item is included

Carrying amount 
of the hedged 
item 
£m

Changes in  
fair value used 
for calculating 
hedge 
ineffectiveness
£m

Cash flow  
hedge reserve  
(gross of tax)
£m

5,356

173

Borrowings

(57)

2,816

Borrowings

155

(628)

Fair value hedges
Interest rate risk
– borrowings (liabilities)

Cash flow hedges
Interest rate risk
– borrowings (liabilities)

BAT Annual Report and Form 20-F 202022 Financial Instruments and Risk Management Continued

217

2019

Accumulated 
amount of fair 
value hedge 
adjustments  
on the hedged 
item included 
in the carrying 
amount of the 
hedged item 
£m

Line item  
in the  
statement  
of financial 
position where  
the hedged  
item is included

Carrying amount 
of the hedged 
item 
£m

Changes in  
fair value used  
for calculating 
hedge 
ineffectiveness
£m

Cash flow  
hedge reserve  
(gross of tax)
£m

5,136

210

Borrowings

(9)

4,013

2

(49)

Borrowings
Derivative  
financial  
instruments
Derivative  
financial  
instruments

163

(308)

–

1

–

(1)

Fair value hedges
Interest rate risk
– borrowings (liabilities)

Cash flow hedges
Interest rate risk
– borrowings (liabilities)

– derivative financial instruments (assets)*

– derivative financial instruments (liabilities)*

*  In 2019, the carrying value reported for derivative financial instruments represents the aggregated exposure as at the balance sheet date. For assets, the gross nominal value amounted to 

£226 million and for liabilities, the gross nominal value amounted to £932 million.

£392 million (2019: £372 million) of the Group’s borrowings are designated as net investment hedge instruments of the Group’s net 
investments in foreign operations. In line with the Group’s risk management policies, the net investment hedge relationships are reviewed 
periodically. A number of these relationships had matured in 2019. The change in the value used for calculating hedge ineffectiveness for 
hedged items designated under net investment hedge relationships is £21 million (2019: £22 million).

As at 31 December 2020, the total balance of the cash flow hedge reserve was a loss of £504 million (2019: loss of £346 million) including a 
loss of £628 million (2019: loss of £309 million) in relation to interest rate exposure and foreign currency exposure arising from borrowings 
held by the Group, £nil (2019: loss of £160 million) in relation to interest rate exposure on forecasted borrowings, and a gain of £139 million 
(2019: gain of £105 million) in relation to deferred tax arising from cash flow hedges. The remainder related to the Group’s foreign currency 
exposure on forecasted transactions, and cost of hedging (note 18(c)(ii)).

23 Business Combinations, Disposals and Other Changes in the Group
(a) Acquisitions
The Group acquired certain businesses and other tobacco assets as noted below. The financial impact of these transactions to the Group 
were immaterial individually and in aggregate. Except as noted, there were no material differences between the fair value and book values 
of net assets acquired in business combinations.

On 12 November 2020, the Group acquired 100% of the share capital in Eastern Tobacco Company for Trading, formerly known as 
Rafique Mohammed Sudki Jad Establishment for Trading when acting as BAT’s distributor in Saudi Arabia (KSA), for £50 million (SAR 
246 million). Goodwill of £36 million, representing anticipated synergies, and trademarks and similar intangibles of £39 million, as well 
as £96 million of cash and cash equivalents, were recognised on acquisition. The transaction is expected to enable the Group to take 
ownership of its route to market in KSA.

On 21 December 2017, the Group signed an agreement to acquire 100% of the share capital of Twisp Proprietary Limited, a South African 
e-cigarette/nicotine vapour company with a market share of circa 70% within South Africa and a leading presence in shopping malls via 
its branded kiosks outlets. Completion of the proposed acquisition was conditional upon South African anti-trust clearance, which was 
given in the second half of 2019 and BAT acquired control on 30 September 2019 for a purchase price of £25 million of which £6 million is 
deferred and contingent upon future performance in the market. Goodwill of £12 million, representing a strategic premium to enter this 
segment of the South African vapour market, and trademarks and similar intangibles of £15 million were recognised on acquisition. Due to 
difficult trading conditions, the goodwill was fully impaired in 2020 and deferred consideration adjusted by £3 million.

On 8 April 2019, the Group via its US subsidiary R.J. Reynolds Vapor Company (RJR Vapor), acquired a 45% stake in VapeWild Holdings 
LLC, a vertically integrated vapour manufacturer and retailer with 13 branded vape shops and an e-commerce platform focused on its 
own branded liquids, for US$40 million. This was followed by a further acquisition of 15% on 24 June 2019 for US$8 million, giving the Group 
a 60% interest in the target for US$48 million (£36 million). The Group has accounted for these investments as a single transaction and 
has consolidated VapeWild as a subsidiary from the date of the first investment. Goodwill of £11 million, representing a strategic premium 
to enter this segment of the US vapour market, and trademarks and similar intangibles of £39 million were recognised on acquisition. 
Following the announcements with regards to flavours in vapour in the US, goodwill was impaired in full in 2019. The business was 
subsequently discontinued and liquidation proceedings commenced in December 2020.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information218

Financial Statements
Notes on Accounts
Continued

23 Business Combinations, Disposals and Other Changes in the Group Continued
On 22 November 2018, the Group completed the acquisition of Quantus Beteiligungs-und Beratungsgesellschaft mbH, Germany’s 
leading vapour retail chain trading as ‘Highendsmoke’, from a private shareholder. The fair value of consideration payable was £21 million. 
Goodwill of £11 million, representing a strategic premium to enter the German vapour retail market, and trademarks and similar 
intangibles of £13 million were recognised on acquisition. As explained in note 8, at the end of 2019, acquired goodwill and intangibles were 
fully impaired.

On 26 September 2018, as part of an agreement to acquire an additional 44% stake in the Myanmar business, the Group acquired the 
business and individual assets of a local distributor, Star Way Limited, from IMU Enterprises Limited for £6 million. Goodwill of £3 million, 
representing anticipated synergies, was recognised on acquisition.

On 5 May 2017, the Group acquired certain tobacco assets, including a distribution company, Express Logistic and Distribution 
EOOD (ELD), from Bulgartabac Holding AD in Bulgaria. The assets acquired, including brands and other intangibles of £117 million, were 
purchased for a total consideration of £110 million, of which £28 million was contingent upon future performance in the market. £14 million 
of this was paid during 2018 and £13 million of this was paid during 2019. Subsequently, ELD was disposed of in 2019 at carrying value.

On 4 January 2017, the Group completed the acquisition of 100% of Winnington Holding AB, a Swedish manufacturer of ‘white’ snus, for 
a purchase price of £31 million. Goodwill of £8 million and brands and similar intangibles of £28 million were recognised. £8 million of the 
consideration was contingent on post-acquisition targets being met and was substantially settled in January 2019.

On 30 December 2015, the Group acquired 100% of the CHIC Group from private shareholders. The fair value of the consideration payable 
was £82 million, of which £30 million was contingent on achievement of certain post-acquisition targets. £6 million of this was paid during 
2016, £13 million during 2017 and £1 million in final settlement in 2018.

On 17 November 2015, the Group acquired 100% of Blue Nile Cigarette Company Limited from a private shareholder. The fair value 
of the consideration payable was £45 million of which £8 million was contingent on achievement of certain post-acquisition targets. 
Subsequent payments in respect of this were £1 million in 2016, £5 million in 2017, £1 million in 2018 and £1 million in 2019.

On 30 September 2015, the Group acquired TDR and other tobacco and retail assets from Adris Grupa d.d. (Adris) for a total enterprise 
value of €550 million. Part of the consideration was contingent upon certain targets being met post-acquisition, and £5 million of this was 
paid in January 2017. In 2019, the Group reached an agreement with Adris regarding the level of contingent consideration such that any 
remaining amounts would not be paid by the Group and the Group received €3 million in full and final settlement of all claims between 
Adris and the Group. Consequently, €9 million of cash and deferred consideration was recognised as other income (note 3(e)).

(b) Non-controlling interests
In 2020, the Group made a capital contribution to Brascuba Cigarrillos S.A. at a cost of £17 million (2019: £20 million). This contribution 
was in proportion to a capital contribution made by the non-controlling interest to the company and as such, the Group’s shareholding 
remains unchanged.

In 2018, included in the acquisition of non-controlling interests are the purchases of the remaining shares in British American Tobacco 
Vranje a.d. in Serbia and an additional 44% stake in British American Tobacco Myanmar Limited. The financial impact of these 
transactions to the Group is immaterial individually and in aggregate.

(c) Other transactions
On 20 October 2020, the Group acquired the formulations, brands, associated know-how and other relevant assets owned by Dryft 
Sciences, LLC (DSL) relating to its white nicotine pouch products for consideration of up to US$150 million payable in accordance 
with the achievement of certain milestones. The transaction has been accounted for as an asset acquisition, rather than as a business 
combination, as the intellectual property and associated assets acquired do not represent an integrated set of activities required by IFRS 
for business combination accounting. Consequently, the consideration payable has been assigned to the acquired assets by relative 
fair value.

During 2020, the Group increased its ownership of a wholesale producer and distributor operating in the agriculture sector based in 
Uzbekistan, FE “Samfruit” JSC to 38.63%, for £5 million.

On 10 January 2019, the Group acquired a minority stake in AYR Limited, a vapour technology company based in the UK, for £8 million, with 
the potential to increase this in the future. The investment terms also provide for the Group and AYR to agree a commercial collaboration 
agreement under which the Group and AYR will jointly develop future vaping products.

BAT Annual Report and Form 20-F 2020219

24 Share-Based Payments
The Group operates a number of share-based payment arrangements of which the two principal ones are:

Long-Term Incentive Plan (LTIP)
Awards granted in 2020 under the Long-Term Incentive Plan are the Performance Share Plan and the Restricted Share Plan with the 
following conditions:

Performance Share Plan (PSP): nil-cost options released three years from date of grant. Payout is subject to performance conditions 
based on earnings per share (40% of grant), operating cash flow (20% of grant), total shareholder return (20% of grant) and net turnover 
(20% of grant) in 2020, 2019 and 2018. Total shareholder return combines the share price and dividend performance of the Company 
by reference to one comparator group. Participants are not entitled to dividends prior to the exercise of the options. A cash equivalent 
dividend accrues through the vesting period and is paid on vesting. Both equity and cash-settled PSP awards are granted in March 
each year.

Restricted Share Plan (RSP): Nil-cost options released three years from date of grant and may be subject to forfeit if a participant leaves 
employment before the end of the three-year holding period. Participants are not entitled to dividends prior to the exercise of the options. 
A cash equivalent dividend accrues through the vesting period and is paid on vesting. Both equity and cash-settled RSP awards were 
granted in March.

Awards granted in 2018 and 2019 are nil-cost options exercisable after three years from date of grant with a contractual life of 10 years. 
The performance conditions and the dividend entitlement attached to these awards are identical to the PSP award mentioned above. 
Both equity and cash-settled LTIP awards were granted in March.

Following the acquisition of Reynolds American on 25 July 2017, underlying Reynolds American shares for LTIPs were replaced with BAT 
American Depositary Shares (ADS). LTIP awards for ADSs are measured against the performance conditions of Reynolds American at 
the maximum of 150% at the vesting date. Equity-settled LTIPs were granted by Reynolds American in March each year with options 
exercisable after three years from the date of grant with the payment made no later than 90 days from date of vesting. Participants are 
not entitled to dividends prior to exercise of the options.

Deferred Share Bonus Scheme (DSBS)
Free ordinary shares released three years from date of grant and may be subject to forfeit if a participant leaves employment before the 
end of the three-year holding period. Participants receive a separate payment equivalent to a proportion of the dividend payment during 
the holding period. Both equity and cash-settled deferred shares are granted in March each year.

The Group also has a number of other arrangements which are not material for the Group and these are as follows:

Sharesave Scheme (SAYE)
Options granted in March each year from 2011 onwards (previously November until 2009 and no options were granted during 2010) by 
invitation at a 20% discount to the market price. Options to this equity-settled scheme are exercisable at the end of a three-year or five-
year savings contract. Participants are not entitled to dividends prior to the exercise of the options. The maximum amount that can be 
saved by a participant in this way is £6,000 in any tax year.

Share Reward Scheme (SRS) and International Share Reward Scheme (ISRS)
Free shares granted in April each year (maximum £3,600 in any year) under the equity-settled schemes are subject to a three-year holding 
period. Participants receive dividends during the holding period which are reinvested to buy further shares.

Partnership Share Scheme
Open to all eligible employees, where employees can allocate part of their pre-tax salary to purchase shares in British American Tobacco 
p.l.c.. The maximum amount that can be allocated in this way to any individual is £1,800 in any tax year. The shares purchased are held in a 
UK-based trust and are normally capable of transfer to participants tax-free after a five-year holding period.

Share-based payment expense
The amounts recognised in the income statement in respect of share-based payments were as follows:

LTIP (note (a))
DSBS (note (b))
Other schemes

Total recognised in the income statement (note 3(a))

Equity-
settled
£m

36
44
8
88

2020

Cash-
settled
£m

–
3
–
3

Equity-
settled
£m

58
50
7
115

2019

Cash-
settled
£m

1
4
–
5

Equity-
settled
£m

70
44
7
121

2018

Cash-
settled
£m

–
2
–
2

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information220

Financial Statements
Notes on Accounts
Continued

24 Share-Based Payments Continued
Share-based payment liability
The Group issues to certain employees cash-settled share-based payments that require the Group to pay the intrinsic value of these 
share-based payments to the employee at the date of exercise. The Group has recorded liabilities in respect of vested and unvested 
grants at the end of 2020 and 2019:

LTIP
DSBS

Total liability

2020

2019

Vested
£m

Unvested
£m

Vested
£m

Unvested
£m

0.3
0.2
0.5

1.5
5.7
7.2

0.5
0.3
0.8

2.8
6.2
9.0

(a) Long-Term incentive Plan
Details of the movements for the equity- and cash-settled LTIP scheme during the years ended 31 December 2020 and 31 December 2019, 
were as follows:

Outstanding at start of year
Granted during the period
Exercised during the period
Forfeited during the period

Outstanding at end of year
Exercisable at end of year

2020

Equity- 
settled 
Number of 
options in 
thousands

Cash- 
settled 
Number of 
options in 
thousands

Equity- 
settled 
Number of 
options in 
thousands

2019

Cash- 
settled 
Number of 
options in 
thousands

9,193
3,856
(1,590)
(1,459)
10,000

690

318
109
(63)
(90)
274

27

6,908
4,552
(1,045)
(1,222)
9,193

739

306
202
(129)
(61)
318

25

As at 31 December 2020, the Group has 10,000,000 shares (2019: 9,193,000 shares) outstanding which includes 2,876,738 shares 
(2019: 2,479,057 shares) which are related to Reynolds American LTIP awards from which nil shares (2019: 43,924 shares) are exercisable 
at the end of the year.

The weighted average British American Tobacco p.l.c. share price at the date of exercise for share options exercised during the period was 
£29.37 (2019: £28.31; 2018: £38.90) for equity-settled and £28.68 (2019: £30.87; 2018: £40.62) for cash-settled options.

The weighted average British American Tobacco p.l.c. share price for ADS on the New York Stock Exchange at the date of exercise for 
share options exercised during the period relating to equity-settled Reynolds American LTIP awards was US$40.04 (2019: US$36.35; 2018: 
US$51.43).

The outstanding shares for the year ended 31 December 2020 had a weighted average remaining contractual life of 8.1 years (2019: 8.2 
years; 2018: 8.1 years) for the equity-settled scheme, 1.72 years for Reynolds American equity-settled scheme (2019: 1.93 years; 2018: 1.91 
years) and 8.1 years (2019: 8.3 years; 2018: 8.1 years) for the cash-settled share-based payment arrangements.

(b) Deferred Share Bonus Scheme
Details of the movements for the equity- and cash-settled DSBS scheme during the years ended 31 December 2020 and 31 December 
2019, were as follows:

Outstanding at start of year
Granted during the period
Exercised during the period
Forfeited during the period

Outstanding at end of year
Exercisable at end of year

2020

Equity- 
settled 
Number of 
options in 
thousands

Cash- 
settled 
Number of 
options in 
thousands

Equity- 
settled 
Number of 
options in 
thousands

2019

Cash- 
settled 
Number of 
options in 
thousands

3,748
1,829
(1,368)
(68)
4,141

91

282
109
(175)
(16)
200

4

3,248
2,097
(1,500)
(97)
3,748

90

281
202
(184)
(17)
282

6

BAT Annual Report and Form 20-F 2020221

24 Share-Based Payments Continued
The weighted average British American Tobacco p.l.c. share price at the date of exercise for share options exercised during the financial 
year was £28.08 (2019: £28.40; 2018: £40.00) for equity-settled and £28.06 (2019: £30.06; 2018: £40.51) for cash-settled options.

The outstanding shares for the year ended 31 December 2020 had a weighted average remaining contractual life of 1.4 years (2019: 1.5 
years; 2018: 1.3 years) for the equity-settled scheme and 1.4 years (2019: 1.5 years; 2018: 1.1 years) for the cash-settled scheme.

Valuation assumptions
Assumptions used in the Black-Scholes models to determine the fair value of share options at grant date were as follows:

Expected volatility (%)
Average expected term to exercise (years)*
Risk-free rate (%)
Expected dividend yield (%)
Expected dividend yield (%) – Management Board
Share price at date of grant (£)
Share price at date of grant (£) – Management Board
Fair value at grant date (£)*
Fair value at grant date (£) – Management Board*

LTIP

25.0
3.5 / 3.0
0.2
7.9
7.9
26.33
26.33
21.23 / 20.76
21.23 / 20.76

2020

DSBS

25.0
3.0
0.2
7.9
7.9
26.33
26.33
20.76
20.76

LTIP

22.0
3.5
0.7
6.5
6.0
30.83
33.28
21.93
24.03

*  Where two figures have been quoted for the Long Term Incentive Plan, the numbers relate to PSP and RSP awards, respectively.

Market condition features were incorporated into the Monte-Carlo models for the total shareholder return elements of the LTIP, 
in determining fair value at grant date. Assumptions used in these models were as follows:

Average share price volatility FMCG comparator group (%)
Average correlation FMCG comparator group (%)

2020
LTIP (PSP)

21
31

2019

DSBS

22.0
3.0
0.7
6.5
6.0
30.83
33.28
25.35
25.35

2019
LTIP

18
28

Fair values determined from the Black-Scholes and Monte-Carlo models use assumptions revised at the end of each reporting period for 
cash-settled share-based payment arrangements.

The expected British American Tobacco p.l.c. share price volatility was determined taking account of the return index (the share price 
index plus the dividend reinvested) over a five-year period. The FMCG share price volatility and correlation was also determined over the 
same periods. The average expected term to exercise used in the models has been adjusted, based on management’s best estimate, for 
the effects of non-transferability, exercise restrictions and behavioural conditions, forfeiture and historical experience.

The risk-free rate has been determined from market yield curves for government gilts with outstanding terms equal to the average 
expected term to exercise for each relevant grant. The expected dividend yield was determined by calculating the yield from the last two 
declared dividends divided by the grant share price.

In addition to these valuation assumptions, LTIP awards, excluding RSP, contain earnings per share performance conditions. As these are  
non-market performance conditions they are not included in the determination of fair value of share options at the grant date, however they are 
used to estimate the number of awards expected to vest. This pay-out calculation is based on expectations published in analysts’ forecasts.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information222

Financial Statements
Notes on Accounts
Continued

25 Group Employees
The average number of persons employed by the Group and its associates during the year, including Directors, was 89,182 (2019: 94,846).

United States
APME
AMSSA
ENA
Subsidiary undertakings
Associates

2020
Number

4,914
12,703
17,869
23,957
59,443
29,739
89,182

2019
Number

5,046
14,910
18,638
25,505
64,099
30,747
94,846

Included within the employee numbers for ENA are certain employees in the UK in respect of central functions. Some of the costs of these 
employees are allocated or charged to the various regions and markets in the Group.

26 Related Party Disclosures
The Group has a number of transactions and relationships with related parties, as defined in IAS 24 Related Party Disclosures, all of which 
are undertaken in the normal course of business. Transactions with CTBAT International Limited (a joint operation) are not included in 
these disclosures as the results are immaterial to the Group.

Transactions and balances with associates relate mainly to the sale and purchase of cigarettes and tobacco leaf. The Group’s share of 
dividends from associates, included in other net income in the table below, was £394 million (2019: £239 million; 2018: £211 million).

Transactions
– revenue
– purchases
– other net income
Amounts receivable at 31 December
Amounts payable at 31 December

2020
£m

495
(80)
388
33
(5)

2019
£m

511
(79)
248
42
(2)

2018
£m

473
(101)
216
26
(1)

During 2020, the Group made a capital contribution in Brascuba Cigarrillos S.A. at a cost of £17 million (2019: £20 million) and increased its 
ownership of FE “Samfruit” JSC to 38.63% for £5 million. 

During 2020, there was a capital reduction in CTBAT International Limited of approximately US$171 million with funds due to be remitted 
prorate to investors in 2021.

During 2019, the Group acquired 60% of VapeWild Holdings LLC and a minority stake in AYR Limited.

During 2018, the Group acquired a further 44% interest in British American Tobacco Myanmar Limited and a further 11% interest in British 
American Tobacco Vranje.

The key management personnel of British American Tobacco consist of the members of the Board of Directors of British American 
Tobacco p.l.c. and the members of the Management Board. No such person had any material interest during the year in a contract of 
significance (other than a service contract) with the Company or any subsidiary company. The term key management personnel in this 
context includes their close family members. 

The total compensation for key management personnel, including Directors, was:
– salaries and other short-term employee benefits
– post-employment benefits
– share-based payments

2020
£m

2019
£m

2018
£m

17
2
13
32

26
4
23
53

21
4
18
43

BAT Annual Report and Form 20-F 2020223

26 Related Party Disclosures Continued
The following table, which is not part of IAS 24 disclosures, shows the aggregate emoluments of the Directors of the Company. 

Executive Directors

Chairman

Non-Executive Directors

2020
£’000

2019
£’000

2018
£’000

2020
£’000

2019
£’000

2018
£’000

2020
£’000

2019
£’000

2018
£’000

2020
£’000

2019
£’000

Total

2018
£’000

Salary; fees; benefits; incentives
– salary
– fees
– taxable benefits
– short-term incentives
– long-term incentives
Sub-total

Pension; other emoluments
– pension
– other emoluments
Sub-total
Total emoluments

2,026 2,356

2,211

427
608
744
5,031
4,791
3,274
1,294 4,420 5,300
7,338 12,175 12,969

304
20
324

921
686
50
47
971
733
7,662 12,908 13,940

Aggregate gains on LTIP shares exercised in the year

714
77

695
137

680
116

1,028
72

969
310

1,092
303

791

832

796

1,100

1,279

1,395

791

832

796

1,100

1,279

1,395

2,211
2,026 2,356
1,772
1,664
1,742
846
1,055
893
5,031
4,791
3,274
1,294 4,420 5,300
9,229 14,286 15,160

304
20
324

686
47
733
9,553 15,019

921
50
971
16,131

Jack Bowles
Tadeu Marroco

LTIP – Value of awards 2017

Jack Bowles
Tadeu Marroco

Note:
1.  For information only as awards are made as nil-cost options.

Sharesave – Aggregate Gains 2020

Award

27 March 2017
27 March 2017

Exercised  
LTIP shares

Exercise date Price per share (£) Aggregate gain (£)

18,497
14,755

06 April 2020
08 June 2020

29.62
31.23

547,881
460,799

Shares Price per share (£)1

Face value (£)

26,463
21,109

52.11
52.11

1,378,987
1,099,990

Tadeu Marroco

23 March 2015

495

09 June 2020

30.26

0

Award date

Shares

Exercise date Price per share (£) Aggregate gain (£)

Sharesave – Value of award 2015

Tadeu Marroco

Shares Price per share (£)

Face value (£)

495

30.26

14,979

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information224

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments
1.  The Group is subject to contingencies pursuant to 

requirements that it complies with relevant laws, regulations 
and standards.

2.  Failure to comply could result in restrictions in operations, 

damages, fines, increased tax, increased cost of compliance, 
interest charges, reputational damage or other sanctions. 
These matters are inherently difficult to quantify. In cases 
where the Group has an obligation as a result of a past event 
existing at the balance sheet date, if it is probable that an 
outflow of economic resources will be required to settle the 
obligation and if the amount of the obligation can be reliably 
estimated, a provision will be recognised based on best 
estimates and management judgement.

3.  There are, however, contingent liabilities in respect of litigation, 
taxes in some countries and guarantees for which no provisions 
have been made.

General Litigation Overview
4.  There are a number of legal and regulatory actions, proceedings 

and claims against Group companies related to tobacco 
and New Category products that are pending in a number 
of jurisdictions. These proceedings include, among other 
things, claims for personal injury (both individual claims and 
class actions) and claims for economic loss arising from the 
treatment of smoking and health-related diseases (such as 
medical recoupment claims brought by local governments).

5.  The plaintiffs in these cases seek recovery on a variety of 
legal theories, including negligence, strict liability in tort, 
design defect, failure to warn, fraud, misrepresentation, 
violations of unfair and deceptive trade practices statutes, 
conspiracy, public nuisance, medical monitoring and violations 
of competition and antitrust laws. The plaintiffs seek various 
forms of relief, including compensatory and, where available, 
punitive damages, treble or multiple damages and statutory 
damages and penalties, creation of medical monitoring and 
smoking cessation funds, disgorgement of profits, attorneys’ 
fees, and injunctive and other equitable relief.

6.  Although alleged damages often are not determinable 

from a complaint, and the law governing the pleading and 
calculation of damages varies from jurisdiction to jurisdiction, 
compensatory and punitive damages have been specifically 
pleaded in a number of cases, sometimes in amounts ranging 
into the hundreds of millions and even hundreds of billions 
of sterling.

7.  With the exception of the Engle progeny cases described 

below, the Group continues to win the majority of tobacco-
related litigation claims that reach trial, and a very high 
percentage of the tobacco-related litigation claims brought 
against them, including Engle progeny cases, continue to 
be dismissed at or before trial. Based on their experience in 
tobacco-related litigation and the strength of the defences 
available to them in such litigation, the Group’s companies 
believe that their successful defence of tobacco-related 
litigation in the past will continue in the future.

8.  Group companies generally do not settle claims. However, 
Group companies may enter into settlement discussions in 
some cases, if they believe it is in their best interests to do so. 
Exceptions to this general approach include, but are not limited 
to, actions taken pursuant to ‘offer of judgment’ statutes 
and Filter Cases, as defined below. An ‘offer of judgment,’ if 
rejected by the plaintiff, preserves the Group’s right to recover 
attorneys’ fees under certain statutes in the event of a verdict 
favourable to the Group. Such offers are sometimes made 
through court-ordered mediations. Other settlements by 
Group companies include the State Settlement Agreements (as 
defined in paragraph 41 below), the funding by various tobacco 
companies of a US$5.2 billion (approximately £3.8 billion) trust 
fund contemplated by the Master Settlement Agreement (as 
described in paragraph 41 below) to benefit tobacco growers, 
the original Broin flight attendant case, and most of the Engle 
progeny cases pending in US federal court, after the initial 
docket of over 4,000 such cases was reduced to approximately 
400 cases. The Group believes that the circumstances 
surrounding these claims are readily distinguishable from the 
current categories of tobacco-related litigation claims involving 
Group companies.

9.  Although the Group intends to defend all pending cases 

vigorously, and believes that the Group’s companies have 
valid bases for appeals of adverse verdicts and valid defences 
to all actions, and that an outflow of resources related to any 
individual case is not considered probable, litigation is subject 
to many uncertainties, and, generally, it is not possible to 
predict the outcome of any particular litigation pending against 
Group companies, or to reasonably estimate the amount or 
range of any possible loss. Furthermore, a number of political, 
legislative, regulatory and other developments relating to the 
tobacco industry and cigarette smoking have received wide 
media attention. These developments may negatively affect 
the outcomes of tobacco-related legal actions and encourage 
the commencement of additional similar litigation. Therefore, 
the Group does not provide estimates of the financial effect of 
the contingent liabilities represented by such litigation, as such 
estimates are not practicable.

10.  The following table lists the categories of the tobacco-related 
actions pending against Group companies as of 31 December 
2020 and the increase or decrease from the number of cases 
pending against Group companies as of 31 December 2019. 
Details of the quantum of past judgments awarded against 
Group companies, the majority of which are under appeal, are 
also identified along with any settlements reached during the 
relevant period. Given the volume and more active nature of the 
Engle progeny cases and the Filter Cases in the US described 
below, and the fluctuation in the number of such cases and 
amounts awarded from year to year, the Group presents 
judgment or settlement figures for these cases on a three-year 
basis. Where no quantum is identified, either no judgment has 
been awarded against a Group company, or where a verdict has 
been reached no quantification of damages has been given, 
or no settlement has been entered into. Further details on 
the judgments, damages quantification and settlements are 
included within the case narratives below. For a discussion of 
the non-tobacco related litigation pending against the Group, 
see note 27, paragraph 85, et seq.

BAT Annual Report and Form 20-F 2020225

27 Contingent Liabilities and Financial Commitments Continued

Case Type

US tobacco-related actions
Medical reimbursement cases (note 2)
Class actions (note 3)
Individual smoking and health cases (note 4)
Engle Progeny Cases (note 5)
Broin II Cases (note 6)
Filter Cases (note 7)
State Settlement Agreements – Enforcement and Validity (note 8)

Non-US tobacco-related actions
Medical reimbursement cases
Class actions (note 9)
Individual smoking and health cases (note 10)

Case Numbers as at 
31 December 2020

Case Numbers as at 
31 December 2019 
(note 1)

Change in Number 
Increase/(decrease)

2
20
189
1,400
1,227
48
4

19
12
68

2
19
135
1,773
1,228
51
4

18
13
81

No change
1
54
(373)
(1)
(3)
No change

1
(1)
(13)

(Note 1) This includes cases to which the Reynolds American Inc. (Reynolds American) group companies were a party at such date.

(Note 2) This category of cases includes the Department of Justice action. See note 27, paragraphs 20-24.

(Note 3) See note 27, paragraphs 25-38.

(Note 4) This category of cases includes smoking and health cases alleging personal injuries caused by tobacco use or exposure brought 
by or on behalf of individual plaintiffs based on theories of negligence, strict liability, breach of express or implied warranty and violations 
of state deceptive trade practices or consumer protection statutes. The plaintiffs seek to recover compensatory damages, attorneys’ 
fees and costs and punitive damages. Out of the 189 active individual smoking and health cases, four judgments have been returned in the 
plaintiffs’ favour, awarding damages totalling approximately US$147 million (approximately £108 million), which are pending post-trial in 
trial courts or on appeal. For a further description of these cases, see note 27, paragraphs 39-40.

(Note 5) In July 1998, trial began in Engle v. R.J. Reynolds Tobacco Co., a then-certified class action filed in Circuit Court, Miami-Dade 
County, Florida, against US cigarette manufacturers, including R. J. Reynolds Tobacco Co. (RJRT) (individually, and as successor by 
merger to Lorillard Tobacco Company (Lorillard Tobacco)) and Brown & Williamson Holdings, Inc. (formerly Brown & Williamson Tobacco 
Corporation) (B&W). In July 2000, the jury in Phase II awarded the class a total of approximately US$145 billion (approximately £106 billion) 
in punitive damages, apportioned US$36.3 billion (approximately £26.6 billion) to RJRT, US$17.6 billion (approximately £12.9 billion) to 
B&W, and US$16.3 billion (approximately £11.9 billion) to Lorillard Tobacco. This decision was appealed and ultimately resulted in the 
Florida Supreme Court in December 2006 decertifying the class and allowing judgments entered for only two of the three Engle class 
representatives to stand and setting aside the punitive damages award. Putative Engle class members were permitted to file individual 
lawsuits, deemed ‘Engle progeny cases’, against the Engle defendants, within one year of the Supreme Court’s decision (subsequently 
extended to 11 January 2008). Between the period 1 January 2018 and 31 December 2020, 33 judgments have been returned in the 
plaintiffs’ favour, awarding damages totalling approximately US$332.2 million (approximately £243 million). Certain of these judgments 
have been appealed by RJRT and in certain other cases, RJRT still had time to appeal, as of 31 December 2020. For a further description of 
the Engle progeny cases, see note 27, paragraphs 29-38 seq.

(Note 6) Broin v. Philip Morris, Inc. was a class action filed in Circuit Court in Miami-Dade County, Florida in 1991 and brought on behalf 
of flight attendants alleged to have suffered from diseases or ailments caused by exposure to Environmental Tobacco Smoke (ETS) in 
airplane cabins. Group companies and other cigarette manufacturer defendants settled Broin, agreeing to pay a total of US$300 million 
(approximately £219.5 million) to fund research on the detection and cure of tobacco-related diseases and US$49 million (approximately 
£35.8 million) in plaintiffs’ counsel’s fees and expenses. Group companies’ share of these payments totalled US$174 million (approximately 
£127.3 million). Broin II cases refer to individual cases by class members. There have been no Broin II trials since 2007. For a further 
description of the Broin II cases, see note 16 to paragraph 40.

(Note 7) Includes claims brought against Lorillard Tobacco and Lorillard Inc. by individuals who seek damages resulting from their alleged 
exposure to asbestos fibres that were incorporated into filter material used in one brand of cigarettes manufactured by a predecessor to 
Lorillard Tobacco for a limited period of time ending more than 50 years ago. Since 1 January 2018, Lorillard Tobacco and RJRT have paid, or 
have reached agreement to pay, a total of approximately US$31.3 million (approximately £22.9 million) in settlements to resolve 124 Filter 
Cases. See note 17 to paragraph 40.

(Note 8) Group companies’ expenses and payments under the State Settlement Agreements for 2020 amounted to approximately 
US$3.6 billion (approximately £2.6 billion) in respect of settlement expenses and US$2.9 billion (approximately £2.1 billion) in respect 
of settlement cash payments. See note 27, paragraph 43. The pending cases referred to above relate to the enforcement, validity or 
interpretation of the State Settlement Agreements in which RJRT, B&W or Lorillard Tobacco is a party. See note 27, paragraphs 41-53.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information226

Financial Statements
Notes on Accounts
Continued

c. 

27 Contingent Liabilities and Financial Commitments Continued
(Note 9) Outside the United States, there are 12 class actions 
being brought against Group companies as of 31 December 
2020. These include class actions in the following jurisdictions: 
Canada (11) and Venezuela (1). For a description of the Group 
companies’ class actions, see note 27, paragraphs 70-83. 
Pursuant to the judgment in 2015 in the two Quebec class actions, 
the plaintiffs were awarded damages and interest in the amount 
of CAD$15.6 billion, most of which were on a joint and several 
basis (approximately £8.9 billion), of which the Group companies’ 
share was CAD$10.4 billion (approximately £5.9 billion). On 1 March 
2019, the Quebec Court of Appeal handed down a judgment 
which largely upheld and endorsed the lower court’s previous 
decision in the Quebec Class Actions, as further described below. 
The share of the judgment for Imperial Tobacco Canada Limited 
(Imperial), the Group’s operating company in Canada, was reduced 
to approximately CAD$9.2 billion (approximately £5.3 billion). For a 
further description of the Quebec Class Actions, see paragraph 78. 
All of the class actions in Canada are currently stayed pursuant to a 
court order. See paragraph 58.

‘Settlement’ refers to certain types of cases in which 
cigarette manufacturers, including RJRT, B&W and Lorillard 
Tobacco, have agreed to resolve disputes with certain 
plaintiffs without resolving the cases through trial.

d.  All sums set out in note 27 have been converted to GBP 
and US$ using the following end closing rates as at 
31 December 2020: GBP 1 to US$ 1.3670, GBP 1 to CAD$ 
1.7415, GBP 1 to EURO 1.1172, GBP 1 to BRL 7.1002, GBP 1 
to AOA 895.4418, GBP 1 to NGN 539.6035, GBP 1 to KRW 
1484.92, GBP 1 to HRK 8.4326, GBP 1 to JPY 141.1308, GBP 1 
to QAR 4.9770 and GBP 1 to SAR 5.128.

US Tobacco Litigation
12.  Group companies, notably RJRT (individually and as successor 
by merger to Lorillard Tobacco) and B&W as well as other 
leading cigarette manufacturers, are defendants in a number of 
product liability cases. In a number of these cases, the amounts 
of compensatory and punitive damages sought are significant.

(Note 10) As at 31 December 2020, the jurisdictions with the 
most active individual cases against Group companies were, 
in descending order: Brazil (31), Italy (14), Chile (8), Canada (6), 
Argentina (5) and Ireland (2). There were a further two jurisdictions 
with one active case only. Out of these 68 cases, in 2020, one case 
in Argentina (Baldassare) returned a first instance judgment on 
28 December 2020, in the amount of ARS 685,976 (approximately 
£6,000) in compensatory damages and ARS 2,500,000 
(approximately £22,000) in punitive damages (plus interest), 
which judgment is subject to appeal, in the plaintiffs’ favour as of 
31 December 2020.

11.  Certain terms and phrases used in this note 27 may require 

some explanation.

a. 

b. 

‘Judgment’ or ‘final judgment’ refers to the final decision of 
the court resolving the dispute and determining the rights 
and obligations of the parties. At the trial court level, for 
example, a final judgment generally is entered by the court 
after a jury verdict and after post-verdict motions have 
been decided. In most cases, the losing party can appeal a 
verdict only after a final judgment has been entered by the 
trial court.

‘Damages’ refers to the amount of money sought by a 
plaintiff in a complaint, or awarded to a party by a jury or, 
in some cases, by a judge. ‘Compensatory damages’ are 
awarded to compensate the prevailing party for actual 
losses suffered, if liability is proved. In cases in which 
there is a finding that a defendant has acted wilfully, 
maliciously or fraudulently, generally based on a higher 
burden of proof than is required for a finding of liability for 
compensatory damages, a plaintiff also may be awarded 
‘punitive damages’. Although damages may be awarded at 
the trial court stage, a losing party may be protected from 
paying any damages until all appellate avenues have been 
exhausted by posting a supersedeas bond. The amount 
of such a bond is governed by the law of the relevant 
jurisdiction and generally is set at the amount of damages 
plus some measure of statutory interest, modified at the 
discretion of the appropriate court or subject to limits set 
by a court or statute.

13.  The total number of US tobacco product liability cases pending 
at 31 December 2020 involving RJRT, B&W and/or Lorillard 
Tobacco was approximately 2,901. As at 31 December 2020, 
British American Tobacco (Investments) Limited (Investments) 
has been served as a co-defendant in one of those cases 
(2018:1). No other UK-based Group company has been served as 
a co-defendant in any US tobacco product liability case pending 
as at 31 December 2020.

14.  Since many of these pending cases seek unspecified damages, 
it is not possible to quantify the total amounts being claimed, 
but the aggregate amounts involved in such litigation are 
significant, possibly totalling billions of US dollars. The cases fall 
into four broad categories: medical reimbursement cases; class 
actions; individual cases and other claims.

15.  RJRT (individually and as successor by merger to Lorillard 
Tobacco), American Snuff Co., Santa Fe Natural Tobacco 
Company, Inc. (SFNTC), R.J. Reynolds Vapor Company (RJR 
Vapor), Reynolds American, Lorillard Inc., other Reynolds 
American affiliates and indemnitees, including but not limited 
to B&W (collectively, the Reynolds Defendants), believe that 
they have valid defences to the tobacco-related litigation claims 
against them, as well as valid bases for appeal of adverse 
verdicts against them. The Reynolds Defendants have, through 
their counsel, filed pleadings and memoranda in pending 
tobacco-related litigation that set forth and discuss a number 
of grounds and defences that they and their counsel believe 
have a valid basis in law and fact.

16.  Scheduled trials. Trial schedules are subject to change, and 

many cases are dismissed before trial. In the US, there are 30 
cases, exclusive of Engle progeny cases, scheduled for trial 
as of 31 December 2020 through 31 December 2021, for the 
Reynolds Defendants: 19 individual smoking and health cases, 
10 Filter Cases and one non-smoking and health case. There are 
also approximately 112 Engle progeny cases against RJRT 
(individually and as successor to Lorillard Tobacco) and B&W 
scheduled for trial through 31 December 2021. It is not known 
how many of these cases will actually be tried.

BAT Annual Report and Form 20-F 2020227

27 Contingent Liabilities and Financial Commitments Continued
17.  Trial results. From 1 January 2018 through 31 December 2020, 
83 trials occurred in individual smoking and health, Engle 
progeny, and Filter Cases in which the Reynolds Defendants 
were defendants, including 10 where mistrials were declared. 
Verdicts in favour of the Reynolds Defendants and, in some 
cases, other defendants, were returned in 27 cases (including 
one directed verdict after the jury reached an impasse in a 
punitive damages trial), tried in Florida (25) and Massachusetts 
(2). Verdicts in favour of the plaintiffs were returned in 37 cases 
(including one in which the jury found for the plaintiff in Phase 
I and the parties reached a resolution agreement prior to 
completion of Phase II), which were tried in Florida (32), the US 
Virgin Islands (2), and Massachusetts (3). Seven of the cases 
in Florida were dismissed during trial. Two cases were punitive 
damages retrials.

(a) Medical Reimbursement Cases
18.  These civil actions seek to recover amounts spent by 

government entities and other third-party providers on 
healthcare and welfare costs claimed to result from illnesses 
associated with smoking.

19.  At 31 December 2020, one US medical reimbursement 

suit (Crow Creek Sioux Tribe v. American Tobacco Co.) was 
pending against RJRT, B&W and Lorillard Tobacco in a Native 
American tribal court in South Dakota. The plaintiffs seek to 
recover actual and punitive damages, restitution, funding of a 
clinical cessation programme, funding of a corrective public 
education programme, and disgorgement of unjust profits from 
sales to minors. No other medical reimbursement suits are 
pending against these companies by county or other political 
subdivisions of the states.

US Department of Justice Action
20.  On 22 September 1999, the US Department of Justice brought 
an action in the US District Court for the District of Columbia 
against various industry members, including RJRT, B&W, Lorillard 
Tobacco, B.A.T Industries p.l.c. (Industries) and Investments 
(United States v. Philip Morris USA Inc.). The US Department 
of Justice initially sought (1) recovery of federal funds expended 
in providing health care to smokers who developed alleged 
smoking-related diseases pursuant to the Medical Care Recovery 
Act and Medicare Secondary Payer provisions of the Social 
Security Act and (2) equitable relief under the civil provisions of 
the Racketeer Influenced and Corrupt Organizations Act (RICO), 
including disgorgement of roughly US$280 billion (approximately 
£204.8 billion) in profits the government contended were earned 
as a consequence of a purported racketeering ‘enterprise’ along 
with certain ‘corrective communications’. In September 2000, the 
district court dismissed the government’s Medical Care Recovery 
Act and Medicare Secondary Payer claims. In February 2005, the 
US Court of Appeals for the DC Circuit (the DC Circuit) ruled that 
disgorgement was not an available remedy.

21.  Industries was dismissed for lack of personal jurisdiction on 

28 September 2000. In addition, Investments was a defendant at 
the trial, but intervening changes in controlling law post-trial led to 
a 28 March 2011 court ruling that the court’s Final Judgment and 
Remedial Order no longer applied to Investments prospectively, 
and for this reason, Investments would not have to comply with 
any of the remaining injunctive remedies being sought by the 
government. As the government did not appeal the 28 March 2011 
ruling, this means that Investments is no longer in the case and 
is not subject to any injunctive relief that the court is expected to 
order against the remaining defendants. As the case continued as 
against RJRT and Lorillard Tobacco with respect to injunctive relief 
and related matters, the following is noted.

22.  The non-jury trial of the RICO portion of the claim began on 

21 September 2004 and ended on 9 June 2005. On 17 August 
2006, the federal district court issued its Final Judgment and 
Remedial Order, which found certain defendants, including 
RJRT, B&W, Lorillard Tobacco and Investments, had violated 
RICO, but did not impose any direct financial penalties. 
The district court instead enjoined the defendants from 
committing future racketeering acts, participating in certain 
trade organisations, making misrepresentations concerning 
smoking and health and youth marketing, and using certain 
brand descriptors such as ‘low tar’, ‘light’, ‘ultra-light’, ‘mild’ 
and ‘natural’. The district court also ordered the defendants to 
issue ‘corrective communications’ on five subjects, including 
smoking and health and addiction, and to comply with further 
undertakings, including maintaining websites of historical 
corporate documents and disseminating certain marketing 
information on a confidential basis to the government. 
In addition, the district court placed restrictions on the 
defendants’ ability to dispose of certain assets for use in 
the United States, unless the transferee agrees to abide by 
the terms of the district court’s order, and ordered certain 
defendants to reimburse the US Department of Justice its 
taxable costs incurred in connection with the case.

23. Defendants, including RJRT, B&W, Lorillard Tobacco and 

Investments, appealed, and the US government cross-appealed 
to the DC Circuit. On 22 May 2009, the DC Circuit affirmed the 
federal district court’s RICO liability judgment, but vacated 
the order and remanded for further factual findings and 
clarification as to whether liability should be imposed against 
B&W, based on changes in the nature of B&W’s business 
operations (including the extent of B&W’s control over tobacco 
operations). The court also remanded on three other discrete 
issues relating to the injunctive remedies, including for the 
district court ‘to reformulate’ the injunction on the use of 
low-tar descriptors ‘to exempt foreign activities that have 
no substantial, direct, and foreseeable domestic effects,’ 
and for the district court to evaluate whether corrective 
communications could be required at point-of-sale displays 
(which requirement the DC Circuit vacated). On 28 June 
2010, the US Supreme Court denied the parties’ petitions for 
further review.

24. On 22 December 2010, the district court dismissed B&W from 
the litigation. In November 2012, the trial court entered an 
order setting forth the text of the corrective statements and 
directed the parties to engage in discussions with the Special 
Master to implement them. After various proceedings and 
appeals, the federal district court in October 2017 ordered 
RJRT and the other US tobacco company defendants to fund 
the publishing of compelled public statements in various US 
media outlets, including in newspapers, on television, on the 
companies’ websites, and in onserts on cigarette packaging. 
The compelled public statements in newspapers and on 
television were completed in 2018 and in package onserts were 
completed in mid-2020. Also, the compelled public statements 
now appear on RJRT websites. The district court is considering 
mandating the display of the compelled public statements at 
retail point of sale; an evidentiary hearing is scheduled to begin 
on 12 July 2021.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information228

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
(b) Class Actions
25.  At 31 December 2020, RJRT, B&W and Lorillard Tobacco were 
named as defendants in two separate actions attempting to 
assert claims on behalf of classes of persons allegedly injured 
or financially impacted by their smoking, and SFNTC was 
named in 17 separate cases relating to the use of the words 
‘natural,’ ‘100% additive-free,’ or ‘organic’ in Natural American 
Spirit advertising and promotional materials. If the classes are 
or remain certified, separate trials may be needed to assess 
individual plaintiffs’ damages. Among the pending class 
actions, 18 specified the amount of the claim in the complaint, 
including 17 that alleged that the plaintiffs were seeking in 
excess of US$5 million (approximately £3.6 million) and one that 
alleged that the plaintiffs were seeking less than US$75,000 
(approximately £54,900) per class member plus unspecified 
punitive damages.

No Additive/Natural/Organic Claim Cases
26.  A total of 17 putative class actions have been filed in nine US federal 

district courts against SFNTC, a subsidiary of Reynolds American, 
which cases generally allege, in various combinations, violations 
of state deceptive and unfair trade practice statutes, and claim 
state common law fraud, negligent misrepresentation, and unjust 
enrichment based on the use of descriptors such as ‘natural’, 
‘organic’ and ‘100% additive-free’ in the marketing, labelling, 
advertising, and promotion of SFNTC’s Natural American Spirit 
brand cigarettes. In these actions, the plaintiffs allege that the 
use of these terms suggests that Natural American Spirit brand 
cigarettes are less harmful than other cigarettes and, for that 
reason, violated state consumer protection statutes or amounted 
to fraud or a negligent or intentional misrepresentation. The actions 
seek various categories of recovery, including economic damages, 
injunctive relief (including medical monitoring and cessation 
programmes), interest, restitution, disgorgement, treble and 
punitive damages, and attorneys’ fees and costs. In April 2016, 
in response to a motion by the various plaintiffs, the US Judicial 
Panel on Multidistrict Litigation (JPML) consolidated these cases 
for pre-trial purposes before a federal court in New Mexico. 
On 21 December 2017, that court granted the defendants’ motion to 
dismiss in part, dismissing a number of claims with prejudice, and 
denied it in part. The district court conducted a five-day hearing 
on the motion for class certification and on the motion challenging 
the admissibility expert opinion testimony in December 2020. 
The parties filed post-hearing briefs in January 2021 and will file 
proposed findings of fact and conclusions of law in February 2021. 
A decision is expected in the second half of 2021.

Other Putative Class Actions
27.  Jones v. American Tobacco Co. is a putative class action filed in 
December 1998 in the Circuit Court, Jackson County, Missouri. 
The action was brought by a plaintiff on behalf of a putative class 
of Missouri tobacco product users and purchasers against various 
defendants, including RJRT, B&W and Lorillard Tobacco alleging 
that the plaintiffs’ use of the defendants’ tobacco products has 
caused them to become addicted to nicotine, and seeking an 
unspecified amount of compensatory and punitive damages. 
There is currently no activity in this case.

28. Young v. American Tobacco Co. is a case filed in November 1997 
in the Circuit Court, Orleans Parish, Louisiana against various US 
cigarette manufacturers, including RJRT and B&W, and parent 
companies of such manufacturers. This putative ETS class action 
was brought on behalf of a putative class of Louisiana residents 
who, though not themselves cigarette smokers, have been 
exposed to second-hand smoke from cigarettes manufactured 
by the defendants, and who allegedly suffered injury as a result of 
that exposure, and seeks an unspecified amount of compensatory 
and punitive damages. In March 2016, the court entered an order 
staying the case, including all discovery, pending the completion of 
an ongoing smoking cessation programme ordered by the court in 
a now-concluded Louisiana state court certified class action, Scott 
v. American Tobacco Co..

Engle Class Action and Engle Progeny Cases (Florida)
29.  In July 1998, trial began in Engle v. R. J. Reynolds Tobacco Co., 
a then-certified class action filed in Circuit Court, Miami-Dade 
County, Florida, against US cigarette manufacturers, including 
RJRT, B&W and Lorillard Tobacco. The then-certified class 
consisted of Florida citizens and residents, and their survivors, 
who suffered from smoking-related diseases that first manifested 
between 5 May 1990, and 21 November 1996, and were caused by 
an addiction to cigarettes. In July 1999, the jury in this Phase I found 
against RJRT, B&W, Lorillard Tobacco and the other defendants 
on common issues relating to the defendants’ conduct, general 
causation, the addictiveness of cigarettes, and entitlement to 
punitive damages.

30. In July 2000, the jury in Phase II awarded the class a total of 
approximately US$145 billion (approximately £106 billion) in 
punitive damages, apportioned US$36.3 billion (approximately 
£26.6 billion) to RJRT, US$17.6 billion (approximately £12.9 billion) to 
B&W, and US$16.3 billion (approximately £11.9 billion) to Lorillard 
Tobacco. The three class representatives in the Engle class 
action were awarded US$13 million (approximately £9.5 million) in 
compensatory damages.

31.  This decision was appealed and ultimately resulted in the Florida 
Supreme Court in December 2006 decertifying the class and 
allowing judgments entered for only two of the three Engle class 
representatives to stand and setting aside the punitive damages 
award. The court preserved certain of the jury’s Phase I findings, 
including that cigarettes can cause certain diseases, nicotine 
is addictive, and defendants placed defective cigarettes on 
the market, breached duties of care, concealed health-related 
information and conspired. Putative Engle class members were 
permitted to file individual lawsuits, deemed ‘Engle progeny cases’, 
against the Engle defendants, within one year of the Supreme 
Court’s decision (subsequently extended to 11 January 2008).

32. During 2015, RJRT and Lorillard Tobacco, together with 

Philip Morris USA Inc. (PM USA), settled virtually all of the 
Engle progeny cases then pending against them in federal 
district court. The total amount of the settlement was 
US$100 million (approximately £73.2 million) divided as follows: 
RJRT US$42.5 million (approximately £31.1 million); PM USA 
US$42.5 million (approximately £31.1 million); and Lorillard Tobacco 
US$15 million (approximately £10.9 million). The settlement covered 
more than 400 federal Engle progeny cases but did not cover 12 
federal progeny cases previously tried to verdict and then pending 
on post-trial motions or appeal, and two federal progeny cases filed 
by different lawyers from the ones who negotiated the settlement 
for the plaintiffs.

BAT Annual Report and Form 20-F 2020229

27 Contingent Liabilities and Financial Commitments Continued
33. As at 31 December 2020, there were approximately 1,400 Engle progeny cases pending in which RJRT, B&W and/or Lorillard Tobacco have 

all been named as defendants and served. These cases include claims by or on behalf of 1,725 plaintiffs. In addition, as of 31 December 2020, 
RJRT was aware of seven additional Engle progeny cases that have been filed but not served. The number of pending cases fluctuates for a 
variety of reasons, including voluntary and involuntary dismissals. Voluntary dismissals include cases in which a plaintiff accepts an ‘offer of 
judgment’ from RJRT, Lorillard Tobacco and/or RJRT’s affiliates and indemnitees. An offer of judgment, if rejected by the plaintiff, preserves 
RJRT’s and Lorillard Tobacco’s right to recover attorneys’ fees under Florida law in the event of a verdict favourable to RJRT or Lorillard Tobacco, 
or affiliates of such entities. Such offers are sometimes made through court-ordered mediations.

34. 71 trials occurred in Engle progeny cases in Florida state and federal courts against RJRT, B&W and/or Lorillard Tobacco from 1 January 

2018 through 31 December 2020, and additional state court trials are scheduled for 2021.

35. The following chart identifies the number of trials in Engle progeny cases as at 31 December 2020 and additional information about the 

adverse judgments entered:

Trials/verdicts/judgments of individual Engle progeny cases from 1 January 2018 through 31 December 2020:

Total number of trials
Number of trials resulting in plaintiffs’ verdicts
Total damages awarded in final judgments against RJRT

Amount of overall damages comprising ‘compensatory damages’ (approximately)

Amount of overall damages comprising ‘punitive damages’ (approximately)

** Of the 33 trials resulting in plaintiffs’ verdicts 1 January 2018 to 31 December 2020 (note 11):

Number of adverse judgments appealed by RJRT
Number of adverse judgments, in which RJRT still has time to file an appeal
Number of adverse judgments in which an appeal was not, and can no longer be, sought

Appeals of individual Engle progeny cases 1 January 2018 to 31 December 2020:

Number of adverse judgments appealed by RJRT

71
33**

US$332,210,000  
(approximately £243 million)
US$107,621,000 (of overall US$332,210,000) 
(approximately £78.7 million of £243 million)
US$224,589,000 (of overall US$332,210,000) 
(approximately £164.3 million of £243 million)

24 (note 12)
0
8

26 (note 13)

Note 11: the 33 trials include two cases that were tried twice (Gloger v. R.J. Reynolds Tobacco Co. and Bessent-Dixon v. R.J. Reynolds Tobacco Co.) and one case (Robert Miller v. R.J. 
Reynolds Tobacco Co.) where plaintiff moved for a mistrial following a plaintiff’s verdict where the jury awarded no compensatory or punitive damages, and an adverse judgment has not yet 
been entered.

Note 12: of the 24 adverse judgments appealed by RJRT as a result of judgments arising in the period 1 January 2018 to 31 December 2020:

a. 10 appeals remain undecided in the District Courts of Appeal; and one case has been affirmed but the rehearing time is pending;

b. 12 appeals were decided and/or closed in the District Court of Appeals. Of these 12 appeals, seven were affirmed in favour of plaintiff. One was reversed for a new trial, one was voluntarily 
dismissed and judgment paid, one was involuntarily dismissed, and one was affirmed in part, reversed in part, for additur or a new trial, one was reversed in part for reinstatement of jury’s 
punitive damages verdict and entry of amended final judgment.

Note 13: of the 26 adverse judgments appealed by RJRT (during the period 1 January 2018 to 31 December 2020):

a. 10 appeals remain undecided in the District Courts of Appeal and one case affirmed but rehearing time pending;

b. 15 were decided and/or closed in the District Courts of Appeal. Of these appeals, nine were affirmed in favour of plaintiff, one was reversed for a new trial, one was voluntarily dismissed 

and judgment paid, one was involuntarily dismissed, one was affirmed in part, reversed in part, for additur or a new trial, one reversed in part for reinstatement of jury’s punitive damages 
verdict and entry of amended final judgment. Note that one appeal was reversed in the Eleventh Circuit for entry of order granting Defendants’ motion for judgment in accordance with 
the verdict; and

c. does not include two cases that were appealed prior to the relevant time period but which remain pending before the Florida Supreme Court.

36. By statute, Florida applies a US$200 million (approximately £146.3 million) bond cap to all Engle progeny cases in the aggregate. 
Individual bond caps for any given Engle progeny case vary depending on the number of judgments in effect at a given time. 
Judicial attempts by several plaintiffs in the Engle progeny cases to challenge the bond cap as violating the Florida Constitution have 
failed. In addition, bills have been introduced in sessions of the Florida legislature that would eliminate the Engle progeny bond cap, but 
those bills have not been enacted as of 31 December 2020.

37.  In 2020, RJRT or Lorillard Tobacco paid judgments in eight Engle progeny cases. Those payments totalled US$73.7 million 

(approximately £53.9 million) in compensatory or punitive damages. Additional costs were paid in respect of attorneys’ fees and 
statutory interest.

38. In addition, accruals for damages and attorneys’ fees and statutory interest for one case (Starr-Blundell v. R. J. Reynolds Tobacco Co.) 
was recorded in Reynolds American’s consolidated balance sheet as of 31 December 2020 to the value of US$69,200 (approximately 
£50,621).

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information230

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
(c) Individual Cases
39. As of 31 December 2020, 189 individual cases were pending in the United States against RJRT, B&W and/or Lorillard Tobacco. 

This category of cases includes smoking and health cases alleging personal injuries caused by tobacco use or exposure brought by or 
on behalf of individual plaintiffs based on theories of negligence, strict liability, breach of express or implied warranty, and violations 
of state deceptive trade practices or consumer protection statutes. The plaintiffs seek to recover compensatory damages, attorneys’ 
fees and costs, and punitive damages. The category does not include the Engle progeny cases, Broin II cases, and Filter Cases 
discussed above and below. One of the individual cases is brought by or on behalf of an individual or his/her survivors alleging personal 
injury as a result of exposure to ETS.

40. The following chart identifies the number of individual cases pending as of 31 December 2020 as against the number pending as of 

31 December 2019, along with the number of Engle progeny cases, Broin II cases, and Filter Cases, which are discussed further below.

Case Type

Individual Smoking and Health Cases (note 14)
Engle Progeny Cases (Number of Plaintiffs) (note 15)
Broin II Cases (note 16)
Filter Cases (note 17)

US Case Numbers 
31 December 2020

US Case Numbers 
31 December 2019

Change in Number 
Increase/(Decrease)

189
1,400 (1,725)
1,227
48

135
1,773 (2,228)
1,228
51

54
(373) (503)
(1)
(3)

(Note 14) Out of the 189 pending individual smoking and health cases, four have received adverse verdicts or judgments in the court of first 
instance or on appeal, and the total amount of those verdicts or judgments is approximately US$147 million (approximately £108 million).

(Note 15) The number of Engle progeny cases will fluctuate as cases are dismissed or if any of the dismissed cases are appealed. 
Please see earlier table in paragraph 35.

(Note 16) Broin v. Philip Morris, Inc. was a class action filed in Circuit Court in Miami-Dade County, Florida in 1991 and brought on behalf of flight 
attendants alleged to have suffered from diseases or ailments caused by exposure to ETS in airplane cabins. In October 1997, RJRT, B&W, Lorillard 
Tobacco and other cigarette manufacturer defendants settled Broin, agreeing to pay a total of US$300 million (approximately £220 million) 
in three annual US$100 million (approximately £73 million) instalments, allocated among the companies by market share, to fund research 
on the early detection and cure of diseases associated with tobacco smoke. It also required those companies to pay a total of US$49 million 
(approximately £36 million) for the plaintiffs’ counsel’s fees and expenses. RJRT’s portion of these payments was approximately US$86 million 
(approximately £63 million); B&W’s was approximately US$57 million (approximately £41 million); and Lorillard Tobacco’s was approximately 
US$31 million (approximately £23 million). The settlement agreement, among other things, limits the types of claims class members may bring and 
eliminates claims for punitive damages. The settlement agreement also provides that, in individual cases by class members that are referred to 
as Broin II lawsuits, the defendants will bear the burden of proof with respect to whether ETS can cause certain specifically enumerated diseases, 
referred to as ‘general causation’. With respect to all other liability issues, including whether an individual plaintiff’s disease was caused by his or 
her exposure to ETS in airplane cabins, referred to as ‘specific causation’, individual plaintiffs will bear the burden of proof. On 7 September 1999, 
the Florida Supreme Court approved the settlement. There have been no Broin II trials since 2007. There have been periodic efforts to activate 
cases and the Group expects this to continue over time.

(Note 17) Includes claims brought against Lorillard Tobacco and Lorillard Inc. by individuals who seek damages resulting from their alleged 
exposure to asbestos fibres that were incorporated into filter material used in one brand of cigarettes manufactured by a predecessor to Lorillard 
Tobacco for a limited period of time ending more than 50 years ago. Pursuant to the terms of a 1952 agreement between P. Lorillard Company 
and H&V Specialties Co., Inc. (the manufacturer of the filter material), Lorillard Tobacco is required to indemnify Hollingsworth & Vose for legal 
fees, expenses, judgments and resolutions in cases and claims alleging injury from finished products sold by P. Lorillard Company that contained 
the filter material. As of 31 December 2020, Lorillard Tobacco and/or Lorillard Inc. was a defendant in 48 Filter Cases. Since 1 January 2018, 
Lorillard Tobacco and RJRT have paid, or have reached agreement to pay, a total of approximately US$31.3 million (approximately £22.8 million) in 
settlements to resolve 124 Filter Cases.

(d) State Settlement Agreements
41.  In November 1998, the major US cigarette manufacturers, including RJRT, B&W and Lorillard Tobacco, entered into the Master 

Settlement Agreement (MSA) with attorneys general representing 46 US states, the District of Columbia and certain US territories 
and possessions. These cigarette manufacturers previously settled four other cases, brought on behalf of Mississippi, Florida, Texas 
and Minnesota, by separate agreements with each state (collectively and with the MSA, the ‘State Settlement Agreements’).

42.  These State Settlement Agreements settled all health care cost recovery actions brought by, or on behalf of, the settling jurisdictions; 

released the defending major US cigarette manufacturers from various additional present and potential future claims; imposed 
future payment obligations in perpetuity on RJRT, B&W, Lorillard Tobacco and other major US cigarette manufacturers; and placed 
significant restrictions on their ability to market and sell cigarettes and smokeless tobacco products. In accordance with the MSA, 
various tobacco companies agreed to fund a US$5.2 billion (approximately £3.8 billion) trust fund to be used to address the possible 
adverse economic impact of the MSA on tobacco growers.

BAT Annual Report and Form 20-F 2020231

27 Contingent Liabilities and Financial Commitments Continued
43. RJRT and SFNTC are subject to the substantial payment obligations under the State Settlement Agreements. Payments under the 
State Settlement Agreements are subject to various adjustments for, among other things, the volume of cigarettes sold, relative 
market share, operating profit and inflation. Reynolds American‘s operating subsidiaries’ expenses and payments under the State 
Settlement Agreements for 2017, 2018, 2019 and 2020 and the projected expenses and payments for 2021 and 2022 onwards are set 
forth below (in millions of US dollars)*:

Settlement expenses
Settlement cash payments
Projected settlement expenses
Projected settlement cash payments

2017

$2,856
$4,612

2018

$2,741
$917

2019

$2,762
$2,918

2020

$3,572
$2,848

2021

2022 and 
thereafter

$>3,300
$>3,600

$>3,300
$>3,300

*  Subject to adjustments for changes in sales volume, inflation, operating profit and other factors. Payments are allocated among the companies on the basis of relative market share 

or other methods.

44. The State Settlement Agreements have materially adversely affected RJRT’s shipment volumes. Reynolds American believes that 
these settlement obligations may materially adversely affect the results of operations, cash flows or financial position of Reynolds 
American and RJRT in future periods. The degree of the adverse impact will depend, among other things, on the rate of decline in US 
cigarette sales in the premium and value categories, RJRT’s share of the domestic premium and value cigarette categories, and the 
effect of any resulting cost advantage of manufacturers not subject to the State Settlement Agreements.

45. In addition, the MSA includes an adjustment that potentially reduces the annual payment obligations of RJRT, Lorillard Tobacco and 
the other signatories to the MSA, known as ‘Participating Manufacturers’ (PMs). Certain requirements, collectively referred to as 
the ‘Adjustment Requirements’, must be satisfied before the Non-Participating Manufacturers (NPM) Adjustment for a given year 
is available: (i) an Independent Auditor must determine that the PMs have experienced a market share loss, beyond a triggering 
threshold, to those manufacturers that do not participate in the MSA (such non-participating manufacturers being referred to as 
NPMs); and (ii) in a binding arbitration proceeding, a firm of independent economic consultants must find that the disadvantages of 
the MSA were a significant factor contributing to the loss of market share. This finding is known as a significant factor determination.

46. When the Adjustment Requirements are satisfied, the MSA provides that the NPM Adjustment applies to reduce the annual payment 
obligation of the PMs. However, an individual settling state may avoid its share of the NPM Adjustment if it had in place and diligently 
enforced during the entirety of the relevant year a ‘Qualifying Statute’ that imposes escrow obligations on NPMs that are comparable 
to what the NPMs would have owed if they had joined the MSA. In such event, the state’s share of the NPM Adjustment is reallocated 
to other settling states, if any, that did not have in place and diligently enforce a Qualifying Statute.

47.  RJRT and Lorillard Tobacco are or were involved in NPM Adjustment proceedings concerning the years 2003 to 2019. In 2012, RJRT, 
Lorillard Tobacco, and SFNTC entered into an agreement (the Term Sheet) with certain settling states that resolved accrued and 
potential NPM adjustments for the years 2003 through 2012 and, as a result, RJRT and SFNTC collectively received, or are to receive, 
more than US$1.1 billion (approximately £804 million) in credits that, in substantial part, were applied to MSA payments in 2014 through 
2017. After an arbitration panel ruled in September 2013 that six states had not diligently enforced their qualifying statutes in the year 
2003, additional states joined the Term Sheet. RJRT executed the NPM Adjustment Settlement Agreement on 25 September 2017 
(which incorporated the Term Sheet). Since the NPM Adjustment Settlement Agreement was executed, an additional 10 states have 
joined. NPM proceedings are ongoing and could result in further reductions of the companies’ MSA-related payments.

48. On 18 January 2017, the State of Florida filed a motion to join Imperial Tobacco Group, PLC (ITG) as a defendant and to enforce the 

Florida State Settlement Agreement, which motion sought payment under the Florida State Settlement Agreement of approximately 
US$45 million (approximately £33 million) with respect to the four brands (Winston, Salem, Kool and Maverick) that were sold to ITG 
in the divestiture of certain assets, on 12 June 2015, by subsidiaries or affiliates of Reynolds American and Lorillard, together with the 
transfer of certain employees and certain liabilities, to a wholly-owned subsidiary of Imperial Brands plc (the Divestiture), referred 
to as the ‘Acquired Brands’. The motion also claimed future annual losses of approximately US$30 million per year (approximately 
£22 million) absent the court’s enforcement of the Florida State Settlement Agreement. The State’s motion sought, among other 
things, an order declaring that RJRT and ITG are in breach of the Florida Settlement Agreement and are required, jointly and severally, 
to make annual payments to the State under the Florida State Settlement Agreement with respect to the Acquired Brands. In addition, 
on 18 January 2017, PM USA filed a motion to enforce the Florida State Settlement Agreement, asserting among other things that RJRT 
and ITG breached that agreement by failing to make settlement payments as to the Acquired Brands, which PM USA asserts has 
improperly shifted settlement payment obligations to PM USA. On 27 January 2017, RJRT sought leave to file a supplemental pleading 
for breach by ITG of its obligations regarding joinder into the Florida State Settlement Agreement. The Florida court, on 30 March 2017, 
ruled that ITG should be joined into the enforcement action.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information232

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
49. After a bench trial, on 27 December 2017 the court entered 
an order holding that RJRT (not ITG) is liable for annual 
settlement payments for the Acquired Brands, finding that 
ITG did not assume liability for annual settlement payments 
under the terms of the asset purchase agreement relating to 
the Divestiture and RJRT remained liable for payments under 
the Florida State Settlement Agreement as to the Acquired 
Brands. In January 2018, the auditor of the Florida State 
Settlement Agreement adjusted the final 2017 invoice for the 
annual payment and amended the 2015 and 2016 invoices for 
the respective annual payment and the net operating profit 
penalty for each of those years under the Florida Settlement 
Agreement, based on the auditor’s interpretation of the court’s 
order. The adjusted invoices reflected amounts due to both the 
State of Florida and PM USA. In total, the estimated additional 
amounts due were US$99 million (approximately £72 million) 
with US$84 million (approximately £61 million) to the State of 
Florida and US$16 million (approximately £12 million) to PM 
USA. RJRT advised the auditor that it disputed these amounts, 
and therefore no further amounts were due or would be paid 
for those years pending the final resolution of RJRT’s appeal 
of the court’s order. On 23 January 2018, RJRT filed a notice of 
appeal, and on 25 January 2018, RJRT filed an amended notice 
of appeal, and PM USA filed a notice of appeal as to the court’s 
ruling as to ITG. On 26 January 2018, the State moved for 
recovery of its attorneys’ fees and costs from RJRT. The State 
and PM USA filed a joint motion for the entry of final judgment 
on 1 February 2018. The court declined to enter a final 
judgment until after resolution of the dispute between RJRT 
and PM USA regarding PM USA’s assertion that settlement 
payment obligations have been improperly shifted to PM USA. 
On 15 August 2018, the court entered a final judgment in the 
action (the Final Judgment). As a result of the Final Judgment, 
PM USA’s challenge to RJRT’s accounting assumptions 
related to the Acquired Brands was rendered moot, subject 
to reinstatement if ITG joins the Florida State Settlement 
Agreement or if judgment is reversed. On 29 August 2018, RJRT 
filed a notice of appeal on the Final Judgment. On 7 September 
2018, PM USA filed a notice of appeal with respect to the 
court’s ruling as to ITG. On 12 September 2018, RJRT filed a 
motion to consolidate RJRT’s appeal with the appeal filed by PM 
USA, which was granted on 1 October 2018. Appellate briefing 
was completed on 6 February 2020. Oral argument, originally 
scheduled for 7 April 2020, was conducted through video 
conference on 9 June 2020. On 29 July 2020, Florida’s Fourth 
District Court of Appeal affirmed the Final Judgement. 
On 12 August 2020, RJRT filed a motion for rehearing or for 
certification to the Florida Supreme Court of the 29 July 2020 
decision. On 10 June 2020, RJRT posted an additional bond in 
the amount of US$84,102,984.75 (approximately £61.5 million), 
over the US$103,694,155.08 (approximately £75.8 million) 
bond initially posted, to cover additional disputed amounts 
plus two years of statutory interest. The total amount RJRT 
bonded for its appeal was US$187,797,139.83 (approximately 
£138 million). RJRT’s motion for rehearing or certification to 
the Florida Supreme Court was denied on 18 September 2020 
and its motion for review was denied by the Florida Supreme 
Court on 18 December 2020. On 5 October 2020, RJRT satisfied 
the Final Judgment (approximately US$192,869,589.86 
(approximately £140,000,000)) and paid approximately 
US$3.1 million (approximately £2.2 million) of Florida’s attorneys’ 
fees but continues to litigate over the remaining approximately 
US$300,000 (approximately £219,000) in attorneys’ fees. 
RJRT’s appellate bonds were released to RJRT by order dated 
5 November 2020. RJRT will seek indemnification from ITG.

50. On 17 February 2017, ITG filed an action in the Court of Chancery 
of the State of Delaware seeking declaratory relief and a motion 
for a temporary restraining order against Reynolds American 
and RJRT. In its complaint, ITG asked the court to declare 
various matters related to its rights and obligations under the 
asset purchase agreement (and related documents) relating 
to the Divestiture. ITG sought an injunction barring Reynolds 
American and/or RJRT from alleging in the Florida enforcement 
litigation that ITG had breached the asset purchase agreement 
and requiring these companies to litigate issues under the 
asset purchase agreement in Delaware. Following a hearing on 
ITG’s complaint and motion on 1 March 2017, the Delaware court 
entered a temporary restraining order that enjoined Reynolds 
American and RJRT from ‘taking offensive action to assert 
claims against ITG Brands’ in the Florida enforcement action, 
but the order does not prevent RJRT from making arguments 
in response to claims asserted by the State of Florida, PM USA 
or ITG in the Florida enforcement litigation. On 24 March 2017, 
Reynolds American and RJRT answered the ITG complaint and 
filed a motion to stay proceedings in Delaware pending the 
outcome of the Florida enforcement litigation, which motion 
was denied 18 May 2017. Cross motions for partial judgment on 
the pleadings were filed focusing on whether ITG’s obligation 
to use ‘reasonable best efforts’ to join the Florida State 
Settlement Agreement continued after the 12 June 2015 closing. 
On 30 November 2017, following argument, the Delaware 
court ruled in favour of RJRT, holding that ITG’s obligation to 
use its reasonable best efforts to join the Florida Settlement 
Agreement did not terminate due to the closing of the asset 
purchase agreement relating to the Divestiture. On 4 January 
2019, RJRT filed another motion for partial judgment on the 
pleadings seeking to resolve two contract-interpretation 
questions under the asset purchase agreement: first, to the 
extent RJRT is held liable for any settlement payments based 
on post-closing sales of the Acquired Brands, ITG assumed 
this liability, and second, that the asset purchase agreement 
does not entitle ITG to a unique protection from an equity-
fee law that does not yet exist in a Previously Settled State. 
Argument on RJRT’s motion for partial judgment was heard on 
4 June 2019. On 23 September 2019, the Delaware Chancery 
Court declined to resolve, at this time, the first issue, whether 
ITG had assumed any liability imposed on RJRT for making 
settlement payments on ITG’s brands. The court concluded 
that both sides had presented reasonable interpretations of the 
asset purchase agreement, which was therefore ambiguous, 
so the court would require an evidentiary hearing to interpret 
the intent of the asset purchase agreement on assumed 
liabilities. The court also granted RJRT’s motion on the second 
issue and ruled that ITG could not refuse to join the Florida 
State Settlement Agreement unless a joinder exempted it from 
a future equity-fee statute. On 1 October 2019, the Chancery 
Court entered an order on these latest motions for partial 
judgment on the pleadings. It granted RJRT’s motion on the 
second issue. It denied both parties’ motions on the first issue, 
deferring resolution until after the court receives evidence 
related to the parties’ intent in their contract. On 11 October 
2019, ITG filed in the Chancery Court a motion to seek 
interlocutory appeal in the Supreme Court, which was denied 
on 31 October 2019. On 31 October 2019, ITG filed a notice of 
interlocutory appeal directly to the Delaware Supreme Court, 
which was denied on 7 November 2019. Discovery is currently 
ongoing with respect to the hearing to interpret the intent of 
the asset purchase agreement on assumed liabilities.

BAT Annual Report and Form 20-F 2020233

27 Contingent Liabilities and Financial Commitments Continued
51.  On 26 March 2018, the State of Minnesota filed a motion 
against RJRT to enforce the Minnesota State Settlement 
Agreement, which motion seeks payments under the Minnesota 
State Settlement Agreement of approximately US$40 million 
(approximately £29 million) with respect to the Acquired Brands. 
The motion also claims future annual losses of approximately 
US$15 million (approximately £11 million) absent the court’s 
enforcement of the Minnesota State Settlement Agreement. 
The State of Minnesota also filed a separate complaint against 
ITG, which complaint seeks the same payments. The State’s 
motion against RJRT and complaint against ITG seek, among 
other things, an order declaring that RJRT and ITG are in breach 
of the Minnesota State Settlement Agreement and are jointly 
and severally liable to make annual payments to the State of 
Minnesota under the Minnesota State Settlement Agreement 
with respect to the Acquired Brands. In addition, on 28 March 
2018, PM USA filed a motion to enforce the Minnesota State 
Settlement Agreement, asserting, among other things, that 
RJRT and ITG breached the Minnesota State Settlement 
Agreement by failing to make settlement payments as to the 
Acquired Brands, which PM USA asserts has improperly shifted 
settlement payment obligations to PM USA. On 27 March 2018, 
the Minnesota court consolidated the motions to enforce and 
separate complaint against ITG into one proceeding captioned 
In re Petition of the State of Minnesota for an Order Compelling 
Payments of Settlement Proceeds Related to ITG Brands 
LLC, Court File No. 62-CV-18-1912. On 11 June 2018, the court 
held a scheduling conference in the case and by order dated 
21 June 2018, set a discovery schedule for the case, under which 
discovery is complete. A hearing on the motions to enforce to 
determine if RJRT and/or ITG are liable to make payments on the 
Acquired Brands was held on 26 June 2019. On 24 September 
2019, the Minnesota District Court issued an Order and 
Memorandum, holding RJRT liable for settlement payments on 
the Acquired Brands, and determining the issue of whether ITG 
is a ‘successor or assign’ of RJRT under the Minnesota State 
Settlement Agreement is unresolved, reasoning ITG’s status 
depends on whether it satisfied its post-closing obligation to 
expend its reasonable best efforts to join the Minnesota State 
Settlement Agreement. On 23 December 2019, ITG filed a motion 
in the Minnesota District Court seeking certification of an appeal 
of certain questions arising from the 24 September 2019 order. 
On 21 January 2020, a hearing was held on ITG’s motion seeking 
certification of an appeal. On 19 February 2020, the Minnesota 
District Court entered an Order and Memorandum denying 
ITG’s motion for certification. A multi-day hearing to determine 
whether ITG is liable for settlement payments was completed 
on 9 September 2020. The parties filed post-hearing briefs on 
13 November 2020; a decision is pending. A status conference 
is scheduled for 3 March 2021. Settlement discussions are 
ongoing. Under the proposed settlement framework, ITG and 
RJR Tobacco would split the 2015-2019 payments, ITG would join 
the settlement agreement and make all payments from 2020 
forward, and RJR Tobacco and PM would resolve outstanding 
payment calculation issues.

52.  On 28 January 2019, the State of Texas filed motions in the 

original Texas health care reimbursement case, brought against 
the tobacco industry that led to the Texas State Settlement 
Agreement, to join ITG as a defendant and to enforce the Texas 
State Settlement Agreement against RJRT and ITG, seeking 
payment under the Texas State Settlement Agreement of 
approximately US$125 million (approximately £91 million) with 
respect to the Acquired Brands that were sold to ITG in the 
Divestiture. The motion also claimed future annual losses of 
an unspecified amount absent the court’s enforcement of the 
Texas State Settlement Agreement. The State’s motion sought, 

among other things, an order declaring that RJRT, or in the 
alternative, ITG, is in breach of the Texas Settlement Agreement 
and is required to make annual payments to the State under the 
Texas State Settlement Agreement with respect to the Acquired 
Brands. In addition, on 29 January 2019, PM USA filed a motion to 
enforce the Texas State Settlement Agreement, asserting among 
other things that RJRT and ITG breached that agreement by 
failing to make settlement payments as to the Acquired Brands, 
which PM USA asserts has improperly shifted settlement 
payment obligations to PM USA. After completion of discovery, 
a hearing on the motions to enforce was held on 30 October 
2019. On 25 February 2020, the Court entered a Memorandum 
Opinion and Order holding that RJRT remains liable for 
settlement payments on the Acquired Brands under the Texas 
Settlement Agreement. The Court further held that, although 
ITG is unambiguously an assign within the meaning of the Texas 
Settlement Agreement, a final determination of the scope of ITG’s 
obligations under the APA is to be determined in the litigation 
pending before the Delaware Court. Pursuant to the Court’s 
direction, on 9 March 2020 the parties submitted a status report 
indicating the remaining issues before the Court include RJRT’S 
position that the Court should subtract the equity fee payments 
made on the Acquired Brands by ITG’s distributors from the 
settlement payments due by RJRT after including the Acquired 
Brands in calculating damages, whether a final judgment should 
be entered in favour of ITG, whether a partial final judgment 
should be entered against RJRT and the State’s request for an 
award of attorneys’ fees and costs against RJRT and/or ITG. 
On 5 May 2020 the Court entered final judgment (later clarified 
in a 14 August 2020 amended judgment) on the State’s motion, 
ordering RJRT to pay all settlement amounts due on the Acquired 
Brands under the Texas Settlement Agreement; granting RJRT 
a full dollar-for-dollar set-off for all equity fee payments made on 
the Acquired Brands by ITG or its distributors, but holding RJRT 
liable for any equity fee payments that are lawfully refunded; 
and ordering the case closed, to be reopened after ITG’s liability 
under the APA is determined by the Delaware Court. ITG’s equity 
fee payments to Texas for the Acquired Brands currently equal 
approximately 90% of the annual Texas settlement payments for 
those brands. Thus, the settlement payments for those Acquired 
Brands exceed ITG’s equity fee payments by approximately 
US$3 million (approximately £2 million) per year. As such, 
RJRT would owe approximately US$3 million (approximately 
£2 million) a year after an equity fee credit. Due to how the profit 
penalty is allocated, RJRT will pay approximately US$10 million 
(approximately £7 million) less in 2019 in Texas payments than 
it would have paid had ITG joined, with that trend continuing in 
future years. However, because ITG made equity fee payments 
at a substantially lower rate before 2019, and because of how 
the profit penalty was calculated before now, RJRT owes 
approximately US$260.4 million (before interest) (approximately 
£190 million) in past payments under the judgment through 2020. 
On 3 and 4 June 2020, respectively, RJRT and ITG filed notices of 
appeal of the 5 May 2020 judgment. In August 2020, RJRT filed a 
notice of appeal, and in September 2020, the State and ITG filed 
notices of appeal from the portion of the judgment denying the 
motion to remove the equity fee set-off. RJRT moved to dismiss 
ITG’s appeal for lack of jurisdiction, which motion was ordered by 
the Fifth Circuit Court of Appeals to be argued with ITG’s appeal. 
On 2 November 2020 RJRT filed its appellate brief. On 19 January 
2021 the parties filed responses. Settlement discussions are 
ongoing. Under the proposed settlement framework, ITG and 
RJR Tobacco would split the 2015-2019 payments, ITG would join 
the settlement agreement and make all payments from 2020 
forward, and RJR Tobacco and PM would resolve outstanding 
payment calculation issues.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information27 Contingent Liabilities and Financial Commitments Continued
53. In June 2015, ITG joined the Mississippi Settlement Agreement. 
Argentina
57.  In 2007, the non-governmental organisation the Argentina 
Tort Law Association (ATLA) and Emma Mendoza Voguet 
brought a reimbursement action against Nobleza Piccardo 
S.A.I.C.y.F. (Nobleza) and Massalín Particulares. The case 
is being heard in the Contentious Administrative Court. 
The parties filed conclusive briefs on 20 May 2019 and await 
the Court’s decision.

234

Financial Statements
Notes on Accounts
Continued

On 26 December 2018, PM USA filed a Motion to Enforce 
Settlement Agreement against RJRT and ITG alleging RJRT and 
ITG failed to act in good faith in calculating the base-year net 
operating profits for the Acquired Brands, claiming damages 
of approximately US$6 million (approximately £4 million) 
through 2017. On 21 February 2019, the Chancery Court of 
Jackson County, Mississippi held a scheduling conference 
and issued a discovery schedule order. A hearing on PM USA’s 
Motion to Enforce Settlement Agreement originally scheduled 
for 3-6 May 2021 was adjourned on consent of the parties 
to 11-12 August 2021. Settlement discussions are ongoing. 
Under the proposed settlement framework, RJR Tobacco and 
PM USA would resolve the outstanding payment calculation. 
On 3 December 2019, the State of Mississippi filed a Notice of 
Violation and Motion to Enforce the Settlement Agreement 
in the Chancery Court of Jackson County, Mississippi against 
RJRT, PM USA and ITG, seeking a declaration that the base 
year 1997 net operating profit to be used in calculating the Net 
Operating Profit Adjustment was not affected by the change 
in the federal corporate tax rate in 2018 from 35% to 21%, and 
an order requiring RJRT to pay the approximately US$5 million 
(approximately £3.6 million) difference in its 2018 payment 
because of this issue. Determination of this issue may affect 
RJRT’s annual payment thereafter. A hearing on Mississippi’s 
Motion to Enforce Settlement Agreement is scheduled on 
6-7 October 2021.

(e) UK — Based Group Companies
54. As at 31 December 2020, Investments has been served in one 
dormant individual action in the US (Perry) in which there has 
been no activity since 1998 following the plaintiff’s death in 
1997. Given the continued lack of activity, this case will now be 
considered dormant and closed.

Tobacco-Related Litigation Outside the United States
55. As at 31 December 2020:

a.  medical reimbursement actions are being brought in 

Angola, Argentina, Brazil, Canada, Nigeria and South Korea;

b.  class actions are being brought in Canada and Venezuela;

c.  active tobacco product liability claims against the Group’s 
companies existed in 12 markets outside the US. The only 
markets with five or more claims were Argentina, Brazil, 
Canada, Chile, Nigeria and Italy.

(a) Medical reimbursement cases

Angola
56. In or about November 2016, BAT Angola affiliate Sociedade 
Unificada de Tabacos de Angola (SUT) was served with a 
collective action filed in the Provincial Court of Luanda, 2nd Civil 
Section, by the consumer association Associação Angolana dos 
Direitos do Consumidor (AADIC). The lawsuit seeks damages of 
AOA 800,000,000 (approximately £893,400) allegedly incurred 
by the Angolan Instituto Nacional do Controlo do Cancro (INCC) 
for the cost of treating tobacco-related disease, non-material 
damages allegedly suffered by certain individual smokers 
on the rolls of INCC, and the mandating of certain cigarette 
package warnings. SUT filed its answer to the claim on or about 
5 December 2016. The case remains pending.

Canada
58. On 1 March 2019, the Quebec Court of Appeal handed down 
a judgment which largely upheld and endorsed the lower 
court’s previous decision in two Quebec class actions (the 
Quebec Class Actions), as further described below. The share 
of the judgment for Imperial, the Group’s operating company 
in Canada, is approximately CAD $9.2 billion (approximately 
£5.3 billion). As a result of this judgment, there were attempts 
by the Quebec plaintiffs to obtain payment out of the CAD 
$758 million (approximately £436 million) on deposit with the 
court. JTI-MacDonald Corp (a co-defendant in the cases) 
filed for creditor protection under the Companies’ Creditors 
Arrangement Act (the CCAA) on 8 March 2019. A court order 
to stay all tobacco litigation in Canada against all defendants 
(including RJRT and its affiliate R.J. Reynolds Tobacco 
International Inc. (collectively, the RJR Companies)) until 4 April 
2019 was obtained, and the need for a mediation process 
to resolve all the outstanding litigation across the country 
was recognised. On 12 March 2019 Imperial filed for creditor 
protection under the CCAA. In its application Imperial asked 
the Ontario Superior Court to stay all pending or contemplated 
litigation against Imperial, certain of its subsidiaries and all 
other Group companies that were defendants in the Canadian 
tobacco litigation, including British American Tobacco p.l.c. (the 
Company), Investments, Industries and Carreras Rothmans 
Limited (collectively, the UK Companies). On 22 March 2019, 
Rothmans, Benson & Hedges Inc. also filed for CCAA protection 
and obtained a stay of proceedings (together with the other 
two stays, the Stays). The Stays are currently in place until 
31 March 2021. While the Stays are in place, no steps are to be 
taken in connection with the Canadian tobacco litigation with 
respect to any of the defendants.

59.  The below represents the state of the referenced litigation as at 

the advent of the Stays.

60. Following the implementation of legislation enabling provincial 

governments to recover health-care costs directly from 
tobacco manufacturers, 10 actions for recovery of health-care 
costs arising from the treatment of smoking and health-related 
diseases have been brought. These proceedings name various 
Group companies as defendants, including the UK Companies 
and Imperial as well as the RJR Companies. Pursuant to the 
terms of the 1999 sale of RJRT’s international tobacco business 
to Japan Tobacco Incorporated (JTI), JTI has agreed to indemnify 
RJRT for all liabilities and obligations (including litigation 
costs) arising in respect of the Canadian recoupment actions. 
Subject to a reservation of rights, JTI has assumed the defence 
of the RJR Companies in these actions.

61.  The 10 cases were proceeding in British Columbia, New 

Brunswick, Newfoundland and Labrador, Ontario, Quebec, 
Manitoba, Alberta, Saskatchewan, Nova Scotia and Prince 
Edward Island. The enabling legislation is in force in all 10 
provinces. In addition, legislation has received Royal Assent 
in two of the three territories in Canada, but has yet to be 
proclaimed into force.

BAT Annual Report and Form 20-F 2020235

27 Contingent Liabilities and Financial Commitments Continued

Canadian province

British Columbia

Act pursuant to which 
Claim was brought

Companies named as 
Defendants

Current stage

Tobacco Damages 
and Health Care 
Costs Recovery 
Act 2000

Imperial 

Investments  
Industries

Carreras Rothmans  
Limited

RJR Companies

Other former 
Rothmans 
Group companies

All have been served.
Imperial, the UK 
Companies and RJR 
Companies have 
all been named 
as defendants 
and served.

New Brunswick

Tobacco Damages 
and Health Care 
Costs Recovery 
Act 2006

Ontario

Tobacco Damages 
and Health Care 
Costs Recovery 
Act 2009

Imperial, the UK 
Companies and the 
RJR Companies 
have all been named 
as defendants 
and served.

Newfoundland 
and Labrador

Tobacco Health Care 
Costs Recovery 
Act 2001

Saskatchewan

Manitoba

Tobacco Damages 
and Health Care 
Costs Recovery 
Act 2007

Tobacco Damages 
Health Care Costs 
Recovery Act 2006

Alberta

Crown’s Right of 
Recovery Act 2009

Imperial, the UK 
Companies and the 
RJR Companies 
have all been named 
as defendants 
and served.
Imperial, the UK 
Companies and the 
RJR Companies 
have all been named 
as defendants 
and served.
Imperial, the UK 
Companies and RJR 
Companies have 
all been named 
as defendants 
and served.
Imperial, the UK 
Companies and RJR 
Companies have 
all been named 
as defendants 
and served.

The defences of Imperial, Investments, Industries, Carreras Rothmans 
Limited and the RJR Companies have been filed, and document 
production and discoveries were ongoing. On 13 February 2017 the 
province delivered an expert report dated October 2016, quantifying its 
damages in the amount of CAD$118 billion (approximately £67 billion). 
No trial date has been set. The federal government is seeking 
CAD$5 million (approximately £3 million) jointly from all the defendants 
in respect of costs pertaining to the third-party claim, now dismissed.

The defences of Imperial, the UK Companies and the RJR Companies 
have been filed and document production and discoveries are 
substantially complete. The most recent expert report filed by the 
Province estimated a range of damages between CAD $11.1 billion 
(approximately £6.3 billion) and CAD $23.2 billion (approximately 
£13.3 billion), including expected future costs. Following a motion to 
set a trial date, the New Brunswick Court of Queen’s Bench ordered 
that the trial commence on 4 November 2019. On 7 March 2019, the 
New Brunswick Court of Queen’s Bench released a decision which 
requires the Province to produce a substantial amount of additional 
documentation and data to the defendants. As a result, the original 
trial date of 4 November 2019 would have been delayed. No new trial 
date has been set.
The defences of Imperial, the UK Companies and the RJR Companies 
have been filed. The parties completed significant document 
production in the summer of 2017 and discoveries commenced in the 
autumn of 2018. On 15 June 2018, the province delivered an expert 
report quantifying its damages in the range of CAD$280 billion 
(approximately £161 billion) – CAD$630 billion (approximately 
£362 billion) in 2016/2017 dollars for the period 1954 – 2060, and the 
Province amended the damages sought in its Statement of Claim 
to CAD$330 billion (approximately £190 billion). On 31 January 2019, 
the Province delivered a further expert report claiming an additional 
amount between CAD $9.4 billion (approximately £5.4 billion) and 
CAD$10.9 billion in damages (approximately £6.3 billion) in respect of 
ETS. No trial date has been set.
The case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been filed 
and the province began its document production in March 2018. 
Damages have not been quantified by the province. No trial date has 
been set.

This case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been 
filed and the province has delivered a test shipment of documents. 
Damages have not been quantified by the province. No trial date has 
been set.

This case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been filed 
and document production commenced. Damages have not been 
quantified by the province. No trial date has been set.

This case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been filed 
and the province commenced its document production. The province 
has stated its claim to be worth CAD$10 billion (approximately 
£5.7 billion). No trial date has been set.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information236

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued

Act pursuant to which 
Claim was brought

Companies named as 
Defendants

Current stage

Canadian province

Quebec

Tobacco Related 
Damages and Health 
Care Costs Recovery 
Act 2009

Prince Edward Island Tobacco Damages 

and Health Care 
Costs Recovery 
Act 2009

Nova Scotia

Tobacco Health Care 
Costs Recovery 
Act 2005

Imperial, Investments, 
Industries, the RJR 
Companies and 
Carreras Rothmans 
Limited have been 
named as defendants 
and served.
Imperial, the UK 
Companies and RJR 
Companies have 
all been named 
as defendants 
and served.
Imperial, the UK 
Companies and RJR 
Companies have 
all been named 
as defendants 
and served.

The case is at an early case management stage. The defences of 
Imperial, Investments, Industries, Carreras Rothmans Limited and 
the RJR Companies have been filed. Motions over admissibility of 
documents and damages discovery have been filed but not heard. 
The province is seeking CAD$60 billion (approximately £34.5 billion). 
No trial date has been set.

This case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been filed 
and the next step was expected to be document production, which the 
parties deferred for the time being. Damages have not been quantified 
by the province. No trial date has been set.

This case is at an early case management stage. The defences of 
Imperial, the UK Companies and the RJR Companies have been filed. 
The province provided a test document production in March 2018. 
Damages have not been quantified by the province. No trial date has 
been set.

Nigeria
62. British American Tobacco (Nigeria) Limited (BAT Nigeria), the Company and Investments have been named as defendants in a medical 

reimbursement action by the federal government of Nigeria, filed on 6 November 2007 in the Federal High Court, and in similar 
actions filed by the Nigerian states of Kano (9 May 2007), Oyo (30 May 2007), Lagos (13 March 2008), Ogun (26 February 2008), and 
Gombe (17 October 2008) commenced in their respective High Courts. In the five cases that remain active, the plaintiffs seek a total of 
approximately 10.6 trillion Nigerian naira (approximately £18.5 billion) in damages, including special, anticipatory and punitive damages, 
restitution and disgorgement of profits, as well as declaratory and injunctive relief.

63. The suits claim that the state and federal government plaintiffs incurred costs related to the treatment of smoking-related illnesses 
resulting from allegedly tortious conduct by the defendants in the manufacture, marketing, and sale of tobacco products in Nigeria, 
and assert that the plaintiffs are entitled to reimbursement for such costs. The plaintiffs assert causes of action for negligence, 
negligent design, fraud and deceit, fraudulent concealment, breach of express and implied warranty, public nuisance, conspiracy, strict 
liability, indemnity, restitution, unjust enrichment, voluntary assumption of a special undertaking, and performance of another’s duty 
to the public.

64. The Company and Investments have made a number of challenges to the jurisdiction of the Nigerian courts. Such challenges are still 

pending (on appeal) against the federal government and the states of Lagos, Kano, Gombe and Ogun. The underlying cases are stayed 
or adjourned pending the final outcome of these jurisdictional challenges. In the state of Oyo, on 13 November 2015, and 24 February 
2017, respectively, the Company’s and Investments’ jurisdictional challenges were successful in the Court of Appeal and the issuance 
of the writ of summons was set aside.

South Korea
65. In April 2014, Korea’s National Health Insurance Service (NHIS) filed a healthcare recoupment action against KT&G (a Korean tobacco 
company), PM Korea and BAT Korea (including BAT Korea Manufacturing). The NHIS is seeking damages of roughly 54 billion Korean 
Won (approximately £36.3 million) in respect of health care costs allegedly incurred by the NHIS treating patients with lung (small cell 
and squamous cell) and laryngeal (squamous cell) cancer between 2003 and 2012. Court hearings in the case, which constitute the 
trial, commenced in September 2014. On 20 November 2020, the court issued a judgment in favour of the defendants and dismissing 
all of the plaintiff’s claims. The NHIS filed an appeal of the judgment on 11 December 2020.

Brazil
66. On 21 May 2019, the Federal Attorney’s Office (AGU) in Brazil filed an action in the Federal Court of Rio Grande do Sul against the 

Company, the BAT Group’s Brazilian subsidiary Souza Cruz LTDA (Souza Cruz), Philip Morris International, Philip Morris Brazil Indústria 
e Comércio LTDA and Philip Morris Brasil S/A, asserting claims for medical reimbursement for funds allegedly expended by the federal 
government as public health care expenses to treat 26 tobacco-related diseases over the last five years and that will be expended 
in perpetuity during future years, including diseases allegedly caused both by cigarette smoking and exposure to ETS. The action 
includes a claim for moral damages allegedly suffered by Brazilian society to be paid into a public welfare fund. The action is for an 
unspecified amount of monetary compensation, as the AGU seeks a bifurcated action in which liability would be determined in the 
first phase followed by an evidentiary phase to ascertain damages.

67.  On 19 July 2019, the trial court ordered that service of the action on the Company be effected via service on Souza Cruz. On 6 August 
2019, Souza Cruz refused to receive service on behalf of the Company due to Souza Cruz’s lack of power to receive the summons on 
behalf of the Company and such refusal was attached to the case files on 9 August 2019. On 7 August 2019, Souza Cruz was served 
with the complaint by the AGU and Souza Cruz’s acknowledgement of service was attached to the case files on 12 August 2019.

BAT Annual Report and Form 20-F 2020237

27 Contingent Liabilities and Financial Commitments Continued
68. On 19 August 2019, Souza Cruz filed an interlocutory appeal 

71.  On 12 November 2008, the São Paulo Court of Appeals 

challenging the 19 July 2019 trial court order permitting the AGU 
to effect service on the Company by serving Souza Cruz and 
requesting a stay of the proceedings until the appeal is decided. 
Souza Cruz also appealed the fact that several documents 
attached to the AGU’s complaint are in English, without proper 
translation, and it also appealed the very short term of 30 days 
for the defendants to prepare their defences.

69. On 20 August 2019, Souza Cruz informed the trial court about 
the appeal and the trial court entered an order, which ordered 
the closure of the online system preventing the parties from 
submitting any petition so that no prejudice would be caused 
to the defendants and permitted the AGU, within 15 days of 
its notification, to respond to the argument that the service 
of a foreign defendant via its Brazilian subsidiary constituted 
improper service. On 21 August 2019, the substitute reporting 
judge of the appellate court, having been notified that the 
trial court judge had in the meantime issued a new decision 
(thereby revoking the previous decision), ruled that the appeal 
filed had therefore been rendered moot. The AGU filed its 
submission in the trial court on 19 September 2019, and Souza 
Cruz filed a reply submission on 25 September 2019. Souza Cruz 
reported on 4 February 2020 that the trial court ruled that 
service of the Company via its Brazilian subsidiary constituted 
proper service, denied the request for additional time to file 
defences, denied the request to have the foreign language 
documents attached to the initial complaint fully translated 
into Portuguese, and ordered that defences be filed within 
30 business days. On 18 February 2020, Souza Cruz filed an 
interlocutory appeal (including a request to stay the deadline to 
file defences). On 12 March 2020, the court denied the request 
for a stay. On 11 May 2020, the Company filed a petition to 
intervene in Souza Cruz’s interlocutory appeal. On 17 June 2020, 
AGU filed its opposition to Souza Cruz’s interlocutory appeal. 
The Company filed a reply submission on 8 July 2020. On 15 July 
2020, the court denied the interlocutory appeal. Souza Cruz 
and the Company submitted on 6 August 2020 requests for 
clarification of this appellate decision, which requests remain 
pending. Souza Cruz and the Company filed their respective 
defences on 12 May 2020. On 19 May 2020, a notice was sent 
to the Public Prosecutor’s Office (MPF) regarding the AGU’s 
request that the MPF join the action as a plaintiff. The MPF, 
in its response filed 10 July 2020, rejected the AGU’s request, 
and declined to join the action as party, but will act as an 
‘inspector of the law’, which enables MPF to express its opinion 
on matters in the case. The judge so far has not opened up the 
term for the AGU to reply to the defences presented.

(b) Class Actions

Brazil
70.  In 1995, the Associação de Defesa da Saúde do Fumante class 

action was filed against Souza Cruz and Philip Morris in the São 
Paulo Lower Civil Court alleging that the defendants are liable 
to a class of smokers and former smokers for failing to warn of 
cigarette addiction. The case was stayed in 2004 pending the 
defendants’ appeal from a decision issued by the Lower Civil 
Court that held that the defendants had not met their burden 
of proving that cigarette smoking was not addictive or harmful 
to health.

overturned the lower court’s unfavourable decision of 2004, 
returning the case to the lower court for production of evidence 
and a new judgment. Following production of evidence, on 
16 May 2011, the lower court granted Souza Cruz’s motion to 
dismiss the action in its entirety on the merits. The plaintiffs’ 
appeal to the Sao Paolo Court of Appeals was unsuccessful. 
The plaintiffs then filed a Special Appeal to the Superior Court 
of Justice, which was rejected under procedural grounds on 
20 February 2017. The plaintiffs filed an appeal of the rejection in 
the Superior Court of Justice on 15 March 2017. On 8 May 2020, 
this appeal was rejected and plaintiffs filed a further appeal 
that was in turn rejected on 28 August 2020. Plaintiffs filed no 
further appeal and the Superior Court of Justice certified the 
decision in favour of defendants on 22 September 2020, which 
closed the case.

Canada
72.  As noted above, on 1 March 2019 the Quebec Court of Appeal 
handed down a judgment which largely upheld and endorsed 
the lower court’s previous decision in two Quebec Class 
Actions, as further described below. Imperial’s share of the 
judgment is approximately CAD $9.2 billion (approximately 
£5.3 billion). As a result of this judgment, there were attempts 
by the Quebec plaintiffs to obtain payment out of the CAD 
$758 million (approximately £436 million) on deposit with the 
court. JTI-MacDonald Corp (a co-defendant in the cases) 
filed for creditor protection under the CCAA on 8 March 2019. 
A court order to stay all tobacco litigation in Canada against 
all defendants (including the RJR Companies) until 4 April 
2019 was obtained, and the need for a mediation process to 
resolve all the outstanding litigation across the country was 
recognised. On 12 March 2019 Imperial filed for protection 
under the CCAA. In its application Imperial asked the Ontario 
Superior Court to stay all pending or contemplated litigation 
against Imperial, certain of its subsidiaries and all other Group 
companies that were defendants in the Canadian tobacco 
litigation, including the UK Companies. On 22 March 2019, 
Rothmans, Benson & Hedges Inc. also filed for CCAA protection 
and obtained a stay of proceedings (together with the other 
two stays, the Stays). The Stays are currently in place until 
31 March 2021. While the Stays are in place, no steps are to be 
taken in connection with the Canadian tobacco litigation with 
respect to any of the defendants.

73.  The below represents the state of the referenced litigation as at 

the advent of the Stays.

74.  There are 11 class actions being brought in Canada against 

Group companies.

75.  Knight Class Action: the Supreme Court of British Columbia 
certified a class of all consumers who purchased Imperial 
cigarettes in British Columbia bearing ‘light’ or ‘mild’ 
descriptors since 1974. The plaintiff is seeking compensation for 
amounts spent on ‘light and mild’ products and a disgorgement 
of profits from Imperial on the basis that the marketing of light 
and mild cigarettes was deceptive because it conveyed a false 
and misleading message that those cigarettes are less harmful 
than regular cigarettes.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information238

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
76.  On appeal, the appellate court confirmed the certification 

of the class, but limited any financial liability, if proven, to 
1997 onward. Imperial’s third-party claim against the federal 
government was dismissed by the Supreme Court of 
Canada. The federal government is seeking a cost order of 
CAD$5 million (approximately £3 million) from Imperial relating 
to its now dismissed third-party claim. After being dormant 
for several years, the plaintiff delivered a Notice of Intention to 
Proceed, and Imperial delivered an application to dismiss the 
action for delay. The application was heard on 23 June 2017 and 
was dismissed on 23 August 2017. Notice to class members of 
certification was provided on 14 February 2018. As at the date of 
the Stays, the next steps were expected to include discovery-
related ones.

77.  Growers’ Class Action: in December 2009, Imperial was served 

with a proposed class action filed by Ontario tobacco farmers 
and the Ontario Flue-Cured Tobacco Growers’ Marketing Board. 
The plaintiffs allege that Imperial and the Canadian subsidiaries 
of Philip Morris International and JTI failed to pay the agreed 
domestic contract price to the growers used in products 
manufactured for the export market and which were ultimately 
smuggled back into Canada. JTI has sought indemnification 
pursuant to the JTI Indemnities (discussed below at paragraphs 
137-138). The plaintiffs seek damages in the amount of 
CAD$50 million (approximately £29 million). Various preliminary 
challenges have been heard, the last being a motion for 
summary judgment on a limitation period. The motion was 
dismissed and ultimately, leave to appeal to the Ontario Court 
of Appeal was dismissed in November 2016. In December 
2017, the plaintiffs proposed that the action proceed by way of 
individual actions as opposed to a class action. The defendants 
did not consent. As at the date of the Stays, the claim was in 
abeyance pending further action from the plaintiffs.

78.  Quebec Class Actions: there are currently two class actions 
in Quebec. On 21 February 2005, the Quebec Superior Court 
granted certification in two class actions against Imperial and 
two other domestic manufacturers. The court certified two 
classes, with the class definitions being revised in the judgment 
rendered 27 May 2015. One class consists of residents of 
Quebec who (a) smoked before 20 November 1998 at least 12 
pack years of cigarettes manufactured by the defendants; and 
(b) were diagnosed before 12 March 2012 with: lung cancer, or 
cancer (squamous cell carcinoma) of the throat, or emphysema. 
The group also includes the heirs of persons deceased after 
20 November 1998 who meet the criteria described above. 
The second consists of residents of Quebec who, as of 
30 September 1998, were addicted to nicotine contained 
in cigarettes and who in addition meet the following three 
criteria: (a) they started smoking before 30 September 1994 
by smoking cigarettes manufactured by the defendants; (b) 
between 1 September and 30 September 1998 they smoked on 
average at least 15 cigarettes manufactured by the defendants 
on a daily basis; and (c) they still smoked an average of at 
least 15 cigarettes manufactured by the defendants as of 
21 February 2005, or until their death if it occurred before that 
date. The group also includes the heirs of members who meet 
the criteria described above. Pursuant to the judgment, the 
plaintiffs were awarded damages and interest against Imperial 
and the Canadian subsidiaries of Philip Morris International 
and JTI in the amount of CAD$15.6 billion (approximately 
£8.9 billion), most of which was on a joint and several basis, of 
which Imperial’s share was CAD$10.4 billion (approximately 
£5.9 billion). An appeal of the judgment was filed on 26 June 
2015. The court also awarded provisional execution pending 
appeal of CAD$1,131 million (approximately £650 million), of 

which Imperial’s share was approximately CAD$742 million 
(approximately £426 million). This order was subsequently 
overturned by the Court of Appeal. Following the cancellation 
of the order for provisional execution, the plaintiffs filed a 
motion against Imperial and one other manufacturer seeking 
security in the amount of CAD $5 billion (approximately 
£2.9 billion) to guarantee, in whole or in part, the payment of 
costs of the appeal and the judgment. On 27 October 2015, 
the Court of Appeal ordered the parties to post security in the 
amount of CAD$984 million (approximately £565 million), of 
which Imperial’s share was CAD$758 million (approximately 
£436 million). The security was paid in seven equal quarterly 
instalments of just over CAD$108 million (approximately 
£62 million) between 31 December 2015 and 30 June 2017. 
The appeal was heard in November 2016. On 1 March 2019, 
the trial judgment was upheld by a unanimous decision of the 
five-member panel of the Court of Appeal, with one exception 
being an amendment to the original interest calculation applied 
to certain portions of the judgment. The interest adjustment 
has resulted in the reduction of the total maximum award in 
the two cases to CAD $13.7 billion (approximately £7.9 billion) 
as of 1 March 2019, with Imperial’s share being reduced to 
approximately CAD $9.2 billion (approximately £5.2 billion). 
The Court of Appeal also upheld the payment of the initial 
deposits into the defendants’ solicitors’ trusts account within 
60 days, totalling approximately CAD $1.13 billion (approximately 
£649 million), of which Imperial’s share was recalculated 
by the Court of Appeal as CAD $759 million (approximately 
£436 million). Imperial has already paid CAD $758 million 
(approximately £436 million) into court as security for 
the judgment.

79.  Other Canadian Smoking and Health Class Actions: seven 

putative class actions, described below, have been filed against 
various Canadian and non-Canadian tobacco-related entities, 
including the UK Companies, Imperial and the RJR Companies, 
in various Canadian Provinces. In these cases, none of which 
have quantified their asserted damages, the plaintiffs allege 
claims based on fraud, fraudulent concealment, breach of 
warranty of merchantability, and of fitness for a particular 
purpose, failure to warn, design defects, negligence, breach 
of a ‘special duty’ to children and adolescents, conspiracy, 
concert of action, unjust enrichment, market share liability and 
violations of various trade practices and competition statutes. 
Pursuant to the terms of the 1999 sale of RJRT’s international 
tobacco business, and subject to a reservation of rights, JTI has 
assumed the defence of the RJR Companies in these seven 
actions (Semple, Kunka, Adams, Dorion, Bourassa, McDermid 
and Jacklin, discussed below).

80. In June 2009, four smoking and health class actions were filed 
in Nova Scotia (Semple), Manitoba (Kunka), Saskatchewan 
(Adams) and Alberta (Dorion) against various Canadian and 
non-Canadian tobacco-related entities, including the UK 
Companies, Imperial and the RJR Companies. In Saskatchewan, 
the Company, Carreras Rothmans Limited and Ryesekks p.l.c. 
have been released from Adams, and the RJR Companies 
have brought a motion challenging the jurisdiction of the 
court. No date has been set in these cases with respect to the 
certification motion hearing. There are service issues in relation 
to Imperial and the UK Companies in Alberta and in relation to 
the UK Companies in Manitoba.

BAT Annual Report and Form 20-F 2020239

27 Contingent Liabilities and Financial Commitments Continued
81.  In June 2010, two further smoking and health class actions 
were filed in British Columbia against various Canadian and 
non-Canadian tobacco-related entities, including Imperial, the 
UK Companies and the RJR Companies. The Bourassa claim is 
allegedly on behalf of all individuals who have suffered chronic 
respiratory disease and the McDermid claim proposes a class 
based on heart disease. Both claims state that they have been 
brought on behalf of those who have ‘smoked a minimum 
of 25,000 cigarettes’. The UK Companies, Imperial, the RJR 
Companies and other defendants objected to jurisdiction. 
Subsequently, the Company, Carreras Rothmans Limited and 
Ryesekks p.l.c. were released from Bourassa and McDermid. 
Imperial, Industries, Investments and the RJR Companies 
remain as defendants in both actions. The plaintiffs did not 
serve their certification motion materials and no date for a 
certification motion was set.

82. In June 2012, a smoking and health class action was filed in 

Ontario (Jacklin) against various Canadian and non-Canadian 
tobacco-related entities, including the UK Companies, Imperial 
and the RJR Companies. The claim has been in abeyance.

Venezuela
83. In April 2008, the Venezuelan Federation of Associations of 

Users and Consumers (FEVACU) and Wolfang Cardozo Espinel 
and Giorgio Di Muro Di Nunno, acting as individuals, filed a 
class action against the Venezuelan government. The class 
action seeks regulatory controls on tobacco and recovery of 
medical expenses for future expenses of treating smoking-
related illnesses in Venezuela. Both C.A Cigarrera Bigott Sucs. 
(Cigarrera Bigott), a Group subsidiary, and ASUELECTRIC, 
represented by its president Giorgio Di Muro Di Nunno (who 
had previously filed as an individual), have been admitted as 
third parties by the Constitutional Chamber of the Supreme 
Court of Justice. A hearing date for the action is yet to be 
scheduled. On 25 April 2017 and on 23 January 2018, Cigarrera 
Bigott requested the court to declare the lapsing of the class 
action due to no proceedings taking place in the case in over a 
year. A ruling on the matter is yet to be issued.

(c) Individual Tobacco Related Personal Injury Claims
84. As at 31 December 2020, the jurisdictions with the most active 
individual cases against Group companies were, in descending 
order: Brazil (31), Italy (14), Chile (8), Canada (6), Argentina (5) 
and Ireland (2). There were a further two jurisdictions with one 
active case only. Out of the 68 active individual tobacco related 
personal injury claims, one case in Argentina (Baldassare) 
received an unfavourable verdict as at 31 December 2020. 
In that case, a first instance judgment, issued on 28 December 
2020, awarded damages to the plaintiff in the amount of ARS 
685,976 (approximately £6,000) in compensatory damages and 
ARS 2,500,000 (approximately £22,000) in punitive damages 
(plus interest). This judgment is subject to appeal.

Non-Tobacco Related Litigation
VUSE Litigation
85. On 15 May 2020, four public school districts in the State of 

Illinois (Peoria Public Schools District 150, Hall Township High 
School District 502, Marion Community School District 2, and 
La Moille Community Unit School District 303) filed a putative 
class action complaint in California federal court, individually 
and on behalf of all similarly situated school districts in Illinois, 
against Reynolds American, RJR Vapor, the Company, Lorillard 
LLC and LOEC, Inc., as well as against JUUL Labs Inc., Altria 
Group Inc., Altria Client Services Inc., Altria Group Distribution 
Company, Nu Mark LLC, Nu Mark Innovations Ltd., Imperial 
Brands plc, Fontem Ventures BV, Fontem US Inc., and Walgreen 
Co. Plaintiffs have asserted several claims against Reynolds 
American, RJR Vapor, Lorillard LLC, and LOEC, Inc. and the 
Company, including claims of public nuisance alleging that 
the defendants negligently or intentionally marketed vapour 
products to students enrolled in the plaintiffs’ schools, as well 
as claims for negligence, misrepresentation, fraud, unjust 
enrichment and alleged violation of Illinois consumer fraud 
and trade practices statutes. The complaint was served on 
13 July 2020 on Reynolds American, RJR Vapor, Lorillard LLC, 
and LOEC, Inc., and on 3 August 2020, Reynolds American, 
RJR Vapor, Lorillard LLC, and LOEC, Inc. moved for dismissal 
of the complaint for lack of personal jurisdiction, improper 
venue and failure to state a claim for relief. On 3 August 2020, 
the Company moved to dismiss the complaint for improper 
service and lack of personal jurisdiction. The case was assigned 
to a multi-district litigation proceeding that was consolidated 
for pre-trial purposes in October 2019 by the US JPML at the 
request of JUUL Labs Inc. On 13 August 2020, plaintiffs filed a 
notice of voluntary dismissal without prejudice, and the case 
was closed.

86. On 22 July 2020, Nicholas Bernston filed a personal injury 

action in the Northern District of Oklahoma against JUUL Labs 
Inc. (JUUL), Altria Client Services, LLC, RJR Vapor, Reynolds 
American, and others. The complaint seeks damages for 
personal injuries (including pneumonia and acute respiratory 
failure) allegedly resulting from vaping on several theories, 
including strict liability, negligence, and breach of implied 
warranty of merchantability. On 24 July 2020, JUUL notified the 
JPML that this case could be a potential tag-along in the JUUL 
MDL. On 5 August 2020, the Judicial Panel on Multidistrict 
Litigation entered a conditional transfer order transferring the 
case to the Northern District of California. That order became 
effective on 12 August 2020, and this case now is a member 
case in the JUUL multidistrict litigation (MDL). On 13 October 
2020, RJR Vapor and Reynolds American moved to dismiss the 
complaint or, in the alternative, for a stay or a suggestion of 
remand to the Northern District of Oklahoma. On 16 October 
2020, the MDL court issued an order staying those motions 
to dismiss. The case will remain pending against Reynolds 
American and RJR Vapor, but they will not be subject to 
discovery or other pretrial obligations absent further order from 
the court.

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Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
Croatian Distributor Dispute
87.  BAT Hrvatska d.o.o u likvidaciji and British American Tobacco 
Investments (Central and Eastern Europe) Limited are named 
as defendants in a claim by Mr Perica received on 22 August 
2017 and brought before the commercial court of Zagreb, 
Croatia. Mr Perica seeks damages of HRK 408,000,000 
(approximately £48 million) relating to a BAT Standard 
Distribution Agreement dating from 2005. BAT Hrvatska 
d.o.o and British American Tobacco Investments (Central and 
Eastern Europe) Ltd filed a reply to the statement of claim on 
6 October 2017. A hearing had been scheduled to take place on 
10 May 2018, but it was postponed due to a change of the judge 
hearing the case. The Commercial Court in Zagreb declared 
they do not have jurisdiction and that the competent court 
to hear this case is the Municipal Court in Zagreb. TDR d.o.o. 
is also named as the defendant in a claim by Mr Perica received 
on 30 April 2018 and brought before the commercial court of 
Zagreb, Croatia. Mr. Perica seeks payment in the amount of 
HRK 408,000,000 (approximately £48 million) claiming that BAT 
Hrvatska d.o.o. transferred a business unit to TDR d.o.o, thus 
giving rise to a liability of TDR d.o.o. for the debts incurred by 
BAT Hrvatska d.o.o, on the basis of the provisions of Croatian 
civil obligations law. A response to the statement of claim 
was filed on 30 May 2018. The Commercial Court in Zagreb 
declared they do not have jurisdiction and that the competent 
court to hear this case is the Municipal Court in Pula. Mr Perica 
filed an appeal against this decision which was rejected by the 
High Commercial Court of The Republic of Croatia confirming 
therewith that the competent court to hear this case is the 
Municipal Court in Pula. The Municipal Court in Zagreb has 
decided that the claims by Mr Perica initiated on 22 August 
2017 and 30 April 2018 shall be heard as one case in front of the 
Municipal Court of Zagreb.

BAT/Reynolds American Inc. Shareholder Litigation
88. Following the Company’s acquisition of the remaining 57.8% 
of Reynolds American in July 2017, pursuant to North Carolina 
law, under which Reynolds American was incorporated, a 
number of Reynolds American shareholders dissented and 
asserted their rights to a judicial appraisal of the value of their 
Reynolds American stock. On 29 November 2017, Reynolds 
American filed a Complaint for Judicial Appraisal in state court 
in North Carolina against 20 dissenting shareholders holding an 
aggregate of approximately 9.65 million shares. The complaint 
asked the court to determine the fair value of the dissenting 
shareholders’ shares in Reynolds American and any accrued 
interest. A trial was held in June 2019, at which the dissenters 
sought US$92.17 per share plus interest. On 27 April 2020, the 
court issued its final judgment upholding Reynolds American’s 
proposed valuation of $59.64 per share and concluding that 
no further payment is due to the dissenters for their shares. 
Dissenting shareholders holding an aggregate of approximately 
6.52 million shares filed a notice of appeal to the North Carolina 
Supreme Court on 21 May 2020, and briefing of the appeal 
concluded on 14 December 2020.

Patents Litigation
89. Certain Group companies are party to a number of patent 
litigation cases and procedural challenges concerning the 
validity of patents owned by or licensed to them and/or the 
alleged infringement of third-parties’ patents.

90. On 22 June 2018, an affiliate of Philip Morris International (PMI) 
commenced proceedings against British American Tobacco 
Japan, Ltd. (BAT Japan) in the Japanese courts challenging the 
import, export, sale and offer of sale of the glo device and of 
the NeoStiks consumable in Japan at the time the claim was 
brought (and earlier models of the glo device), alleging that the 
glo devices directly infringe certain claims of two Japanese 
patents that have been issued to the PMI affiliate and that the 
NeoStiks indirectly infringe certain claims of those patents. 
On 17 January 2019, the PMI affiliate introduced new grounds 
of infringement, alleging that the glo device also infringes 
some other claims in the two PMI affiliate’s Japanese patents. 
Damages for the glo device and NeoStik are claimed in the 
court filing, to the amount of 100 million Yen (approximately 
£708,000). The PMI affiliate has also filed a request for 
injunction with respect to the glo device. BAT Japan denies 
infringement and is challenging the validity of the two PMI 
affiliate’s Japanese patents.

91.  Fuma International LLC (Fuma) filed two separate patent 

infringement complaints in the US District Court for the Middle 
District of North Carolina against RJR Vapor on 6 March 
2019 and 2 July 2019, each alleging that Vuse Solo and Vuse 
Ciro products infringe a patent. The two complaints were 
consolidated into a single proceeding involving both asserted 
Fuma patents. Fuma seeks monetary damages in an amount 
ranging from US$64.0 million (approximately £47 million) 
to US$135.4 million (approximately £99 million) (which the 
Court may (but is not obligated to) increase up to 3x the 
actual damages awarded should RJR Vapor be found to have 
wilfully infringed) and an injunction. RJR Vapor filed its answer, 
affirmative defences and declaratory judgment counterclaim 
for patent unenforceability based on inequitable conduct on 
26 July 2019. RJR Vapor’s inequitable conduct counterclaim was 
dismissed by the Court on 6 March 2020. The Court issued its 
claim construction order on 23 March 2020, which is consistent 
with RJR Vapor’s non-infringement positions for Vuse Ciro 
and Vuse Solo products. The first court ordered mediation 
session was held on 23 January 2020 and a second was held on 
30 October 2020. Dispositive motions were filed on 20 October 
2020 (Fuma moved for summary judgment of infringement and 
RJR Vapor moved for summary judgment of non-infringement). 
Briefing on the summary judgment motions was completed on 
25 November 2020.

92. On 9 April 2020, Nicoventures Trading Limited (Nicoventures) 

commenced an action in the England and Wales High Court 
(Patents Court) against Philip Morris Products S.A. (PMP) for 
revocation against three divisional patents in the same family, 
of which PMP is the proprietor (a further divisional patent in 
the same family was added into the revocation action on 9 July 
2020). On 12 May 2020 PMP filed its defence together with a 
counterclaim for patent infringement against Nicoventures 
and Investments concerning prototype examples or production 
samples of certain ‘glo’ tobacco heating devices. PMP are 
seeking an injunction, an order for delivery up or a destruction 
upon oath of all infringing articles, and either an account of 
profits or damages on commercial sales (and interest thereon). 
On 12 June 2020, Nicoventures and Investments filed their 
defence to the counterclaim. The trial of this action will take 
place in the week commencing 17 May 2021.

BAT Annual Report and Form 20-F 2020241

27 Contingent Liabilities and Financial Commitments Continued
93. On 28 May 2020 Altria Client Services LLC and U.S. 

Smokeless Tobacco Company LLC commenced proceedings 
against RJR Vapor before the US District Court for the Middle 
District of North Carolina against the vapour products Vuse 
Vibe and Vuse Alto, and the tin used in the modern oral product 
Velo. Nine patents in total were asserted: two against Vibe, 
four against Alto and three against Velo. On 5 January 2021, 
Altria filed an Amended Complaint that adds Modoral Brands, 
Inc. as a defendant with respect to the Velo product claims. 
The plaintiffs have sought damages but have not to date 
sought preliminary or permanent injunctions. RJR Vapor has 
responded to the complaint. Pleadings are closed, and fact 
discovery is proceeding. The parties have agreed on a mediator, 
but have not set a date for mediation. The court issued a 
scheduling order on 28 October 2020. Significant dates in that 
order include a claim construction hearing tentatively set for 
the week of 22 March 2021 and the close of fact discovery on 
23 June 2021. No trial date has been set.

94. On 9 April 2020, RAI Strategic Holdings, Inc. and RJR Vapor 

commenced an action in the US District Court for the Eastern 
District of Virginia against Altria Client Services LLC, Philip 
Morris USA, Inc., Altria Group, Inc., Philip Morris International, 
Inc., and Philip Morris Products S.A. (collectively, Philip Morris) 
for infringement of six patents based on the importation and 
commercialisation within the United States of IQOS. On 8 May 
2020 and 12 June 2020, Philip Morris filed Inter Partes Review 
(IPR) petitions in the US Patent Office challenging the validity of 
each of the six patents asserted. On 29 June 2020, Philip Morris 
asserted counterclaims alleging that RJR Vapor infringes 
five patents. On 24 November 2020, the court issued a claim 
construction order that determined that each disputed term 
would have its plain and ordinary meaning. On 4 December 
2020, the magistrate judge issued an order staying RJR Vapor 
and Philip Morris’s patent claims pending a decision by the 
US Patent Office regarding whether to proceed with the 
IPRs. At the time of the stay, fact and expert discovery was 
ongoing and was scheduled to conclude 26 January 2021. 
If the stay is lifted, fact and expert discovery will resume 
and it is expected that the date for close of fact and expert 
discovery will be rescheduled based on the date the stay is 
lifted (i.e., approximately 8 weeks after the date the stay is 
lifted). On 13 January 2021, the USPTO instituted one of the 
IPRs. The parties submitted a joint status report on 19 January 
2021. On 20 January 2021, Philip Morris filed a motion to lift 
the stay solely as to the counterclaims against RJRV; RJRV 
is opposing Philip Morris’s motion and filed its opposition on 
28 January 2021.

95. On 27 November 2020 Philip Morris filed a complaint before the 
Regional Court Mannheim in Germany against British American 
Tobacco (Germany) GmbH (BAT Germany) alleging that the 
sale, offer for sale and importation of Vype ePod products 
infringes a patent. Philip Morris is seeking an injunction, a recall 
of product from commercial customers and a declaratory 
judgment for damages. The trial of this action will take place on 
15 June 2021.

96. On 11 December 2020 Philip Morris filed a complaint before the 
Regional Court Dusseldorf in Germany against BAT Germany 
alleging that the sale, offer for sale and importation of glo 
TABAK HEATER and neo STICK products infringe a patent. 
Philip Morris is seeking an injunction, a recall of product 
from commercial customers and a declaratory judgment 
for damages.

Mozambican IP Litigation
97.  On 19 April 2017, Sociedade Agrícola de Tabacos, Limitada (SAT) 
(a BAT Group company in Mozambique) filed a complaint to 
the National Inspectorate for Economic Activities (INAE), the 
government body under the Ministry of Industry and Trade, 
regarding alleged infringements of its registered trademark 
(GT) by GS Tobacco SA (GST). INAE subsequently seized the 
allegedly infringing products (GS cigarettes) and fined and 
ordered GST to discontinue manufacturing products that could 
infringe SAT’s intellectual property rights. Following INAE’s 
decision, in July 2017 and March 2018, SAT sought damages 
via the Judicial Court of Nampula, from GST in the amount of 
and equivalent to £573,000 as well as a permanent restraint 
order in connection with the manufacturing and selling of the 
allegedly infringing products. The Judicial Court of Nampula 
(Tribunal Judicial de Nampula) granted the order on an 
interim basis on 7 August 2017. After hearing the parties, on 
5 September 2017, the court found that no alleged infringement 
by GST had occurred and removed the interim restraint order, 
this decision was appealed by SAT and is currently pending 
a decision. GST filed an application for review against INAE’s 
initial decision directly to the Minister of Trade and Industry, 
which reversed the decision of INAE. On 31 December 2018, 
SAT was notified of GST’s counterclaim against SAT at the 
Judicial Court of Nampula for damages allegedly sustained 
as a result of SAT’s complaint to INAE (and INAE’s decision). 
GST is seeking damages in the amount equivalent to 
£190 million. On 31 January 2019 SAT filed a formal response 
to the counterclaim. GST was notified on 28 February 2019 
to file a response to our formal response to the counterclaim 
and the judge scheduled the preliminary hearing for 14 March 
2019. This hearing was adjourned and was held on 2 April 
2019, when the court heard arguments on the validity of SAT’s 
counterclaim. On 2 September 2019, SAT received notification 
of an order which provided that (i) SAT’s claim had been 
dismissed by the court; and (ii) the GST counterclaim would 
proceed to trial. On 9 September 2019 SAT responded to the 
order by appealing the dismissal of the SAT claim. Additionally, 
SAT made an interlocutory application in the counterclaim 
proceedings to challenge certain questions posed by the judge, 
on the basis that the responses may be used as evidence 
at trial.

Malawi Group Action
98. In December 2020, the Company and British American Tobacco 

(GLP) Limited (GLP) were named as defendants in a claim 
made in the English High Court by around 7,500 Malawian 
tobacco farmers and their family members. The claim also 
names Imperial Brands plc and five affiliates as defendants. 
The claimants allege they were subjected to unlawful and 
exploitative working conditions on tobacco farms from which 
it is alleged that the defendants indirectly acquire tobacco. 
They seek unquantified damages (including aggravated and 
exemplary damages) for the torts of negligence and conversion 
and unquantified personal and proprietary remedies for 
restitution of unjust enrichment. They also seek an injunction 
to restrain the commission of further torts of conversion or 
negligence by the defendants. The Company and GLP intend 
vigorously to defend the claim.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information242

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
Qatar Customs Authority Claims
99. On 12 November 2020, British American Tobacco Middle 

East W.L.L (formerly British American Tobacco Middle East 
SPC) (BATME), along with its distributor in Qatar, Ali Bin Ali 
Establishment (ABA), filed a case before the Qatar Court of First 
Instance which challenges a decision of the Qatar Customs 
Authority dated 16 August 2020 ordering ABA to pay a total 
amount of QAR 160,531,588 (approximately £33 million) in 
customs duties and penalties in relation to 27 consignments 
of cigarettes imported into Qatar by ABA. BAT ME’s potential 
liability in respect of the foregoing amounts arises from certain 
contractual arrangements with ABA. BAT ME and ABA strongly 
assert that the additional customs duty and penalties imposed by 
the Qatar Customs Authority are inconsistent with the customs 
law of the GCC. The case is in the very early stages, and the Qatar 
Customs Authority has not yet filed its pleading in response to 
the claim.

Saudi Arabia Customs Claim
100.  On 25 January 2021, Walid Ahmed Mohammed Al Naghi for 

Trading Establishment (Al Naghi), a former distributor for the 
Group’s operating companies in the Middle East, filed a claim 
in the Commercial Court in Jeddah, Saudi Arabia, seeking SAR 
2,105,356,121 (approximately £410 million) for reimbursement of 
funds allegedly due under contract. Al Naghi did not formally 
name any Group entity as a defendant in the claim. The claim 
was dismissed orally by the Court on 9 February 2021.

Rentko Asbestos Action
101.  On 15 January 2021, plaintiffs in an individual asbestos personal 
injury action (Rentko), originally filed 5 October 2020 in the New 
York City Asbestos Litigation court, filed an amended complaint, 
which names as defendants the Company, BATUS Holdings, 
Inc., British American Tobacco (Brands), Inc., and RJRT, along 
with various other defendants. The amended complaint was 
served 20 January 2021 on BATUS Holdings, Inc. and British 
American Tobacco (Brands), Inc., and served 22 January 2021 on 
RJRT. The amended complaint alleges that one of the plaintiffs 
was exposed to the defendants’ asbestos and asbestos-
contaminated talcum powder products, which allegedly caused 
her to develop mesothelioma, and asserts claims under state 
law, including for negligence, breach of warranty, product liability, 
negligent misrepresentation, fraudulent concealment, and civil 
conspiracy. A further amended complaint was filed on 27 January 
2021, which names Reynolds American as a defendant as an 
alleged successor in interest to the Company, and which was 
served on Reynolds American on 5 February 2021. Plaintiffs seek 
unspecified compensatory and punitive damages jointly and 
severally against the defendants.

Fox River
Background to environmental liabilities arising out of 
contamination of the Fox River:
102. In Wisconsin, the authorities have identified potentially 
responsible parties (PRPs) to fund the clean-up of river 
sediments in the lower Fox River. The pollution was caused by 
discharges of Polychlorinated Biphenyls (PCBs) from paper mills 
and other facilities operating close to the river. Among the PRPs 
is NCR Corporation (NCR).

103. In NCR’s Form 10-K Annual Report for the year ended 

31 December 2014, which is the most recent public source 
available, the total clean-up costs for the Fox River are estimated 
at US$825 million (approximately £603 million). This estimate is 
subject to uncertainties and does not include natural resource 
damages (NRDs). Total NRDs may range from US$0 to 
US$246 million (approximately £0 to £180 million).

104. Industries’ involvement with the environmental liabilities 

arises out of indemnity arrangements which it became party 
to due to a series of transactions that took place from the 
late-1970s onwards and subsequent litigation brought by 
NCR against Industries and Appvion Inc. (Appvion) (a former 
Group subsidiary) in relation to those arrangements which 
was ultimately settled. US authorities have never identified 
Industries as a PRP.

105. There has been a substantial amount of litigation in the United 
States involving NCR and Appvion regarding the responsibility 
for the costs of the clean-up operations. The US Government 
also brought enforcement proceedings against NCR and 
Appvion to ensure compliance with regulatory orders made 
in relation to the Fox River clean-up. This litigation has been 
settled through agreements with other PRPs and a form 
of settlement known as a Consent Decree with the US 
Government, approved by the District Court of Wisconsin on 
23 August 2017.

106. The principal terms of that Consent Decree, in summary, are 

as follows:

a.  NCR is obliged to perform and fund all of the remaining Fox 

River remediation work by itself.

b.  The US Government enforcement proceedings were 
settled, with NCR having no liability to meet the US 
Government’s claim for costs it had incurred in relation to 
the clean-up to date, a secondary responsibility to meet 
certain future costs, and no liability to the US Government 
for NRDs.

c.  NCR ceased to pursue its contribution claims against the 
other PRPs and in return received contribution protection 
preventing other PRPs from pursuing their contribution 
claims against NCR and existing claims for contribution 
being dismissed by order of the Court. NCR does, however, 
have the right to reinstate its contribution claims if the 
other PRPs decide to continue to pursue certain contractual 
claims against NCR.

d.  Appvion also agreed to cease pursuance of claims against 

the other PRPs, subject to retention of the right to reinstate 
its claims if the other PRPs decide to continue to pursue 
certain claims against Appvion.

107.  A Consent Decree between the US Government, P.H. 

Glatfelter and Georgia Pacific settling the allocation of costs 
on the Fox River was approved by the District Court in the 
Eastern District of Wisconsin on 14 March 2019. This Consent 
Decree concludes all existing litigation on the Fox River, 
following P.H. Glatfelter’s withdrawal of its appeal against the 
issuance of the Consent Decree as a term of the settlement.

108. In NCR’s Form 10-K Annual Report for the year ended 

31 December 2019 NCR disclosed that, in November 2019, an 
arbitral tribunal had awarded US$10 million (approximately 
£7 million) to a remediation general contractor engaged by 
the LLC formed by NCR and Appvion to perform the clean-
up operation of the Fox River. It further indicated that it 
expected its indemnitors and co obligors to bear responsibility 
for the majority of the award, estimating its own share as 
approximately one fourth of the award.

BAT Annual Report and Form 20-F 2020243

27 Contingent Liabilities and Financial Commitments Continued 
Industries’ involvement with environmental liabilities arising out of 
the contamination of the Fox River:
109.  NCR has taken the position that, under the terms of a 1998 
Settlement Agreement between it, Appvion and Industries, 
and a 2005 arbitration award, Industries and Appvion generally 
had a joint and several obligation to bear 60% of the Fox River 
environmental remediation costs imposed on NCR and of any 
amounts NCR has to pay in respect of other PRPs’ contribution 
claims. BAT has not acknowledged any such liability to NCR 
and has defences to such claims. Further, under the terms 
of the Funding Agreement (described below), any dispute 
between Industries and NCR as to the final amount of any 
NCR claim against Industries in respect of the Fox River (if 
any) can only be determined at the later of (i) the completion 
of Fox River remediation works or (ii) the final resolution and 
exhaustion of all possible appeals in proceedings brought 
against Sequana, PricewaterhouseCoopers LLP (PwC) and 
other former advisers.

110.  Until May 2012, Appvion and Windward Prospects Limited 

(Windward) (another former Group subsidiary) had paid a 60% 
share of the clean-up costs. Industries was never required to 
contribute. Around that time, Appvion refused to continue to 
pay clean-up costs, leading to NCR demanding that Industries 
pay a 60% share.

111.   Industries commenced proceedings against Windward and 

Appvion in December 2011 seeking indemnification in respect 
of any liability it might have to NCR (the English Indemnity 
Proceedings) pursuant to a 1990 de-merger agreement 
between those parties.

Funding Agreement of 30 September 2014
112.  On 30 September 2014, Industries entered into a Funding 

Agreement with Windward, Appvion, NCR and BTI 2014 LLC 
(BTI) (a wholly-owned subsidiary of Industries). Pursuant to 
the Funding Agreement, the English Indemnity Proceedings 
and a counterclaim Appvion had brought in those proceedings, 
as well as an NCR-Appvion arbitration concerning Appvion’s 
indemnity to NCR, were discontinued as part of an overall 
agreement between the parties providing a framework 
through which they would together fund the ongoing costs 
of the Fox River clean-up. Under the agreement, NCR has 
agreed to accept funding by Industries at the lower level of 
50% of the ongoing clean-up related costs of the Fox River 
(rather than the 60% referenced above). This remains subject 
to an ability to litigate at a later stage the extent of Industries’ 
liability in relation to Fox River clean-up related costs (including 
in respect of the 50% of costs that Industries has paid under 
the Funding Agreement to date). In addition, Windward 
has contributed US$10 million (approximately £7 million) 
of funding and Appvion has contributed US$25 million 
(approximately £18 million) for Fox River and agreed to 
contribute US$25 million (approximately £18 million) for the 
Kalamazoo River (see further below). Appvion entered Chapter 
11 bankruptcy protection on 1 October 2017.

113.  The parties also agreed to cooperate in order to maximise 
recoveries from certain claims made against third parties, 
including (i) a claim commenced by Windward in the High 
Court of England & Wales (the High Court) against Sequana 
and the former Windward directors (the Windward Dividend 
Claim). That claim was assigned to BTI under the Funding 
Agreement, and relates to dividend payments made by 
Windward to Sequana of around €443 million (approximately 
£397 million) in 2008 and €135 million (approximately 
£121 million) in 2009 (the Dividend Payments) and (ii) a claim 
commenced by Industries directly against Sequana to recover 

the value of the Dividend Payments alleging that the dividends 
were paid for the purpose of putting assets beyond the reach 
of Windward’s creditors (including Industries) (the BAT section 
423 Claim) (together, the Sequana Proceedings).

114.  The Windward Dividend Claim and BAT section 423 Claim 

were heard together in the High Court, with judgment handed 
down on 11 July 2016. The court upheld the BAT section 423 
Claim and, by way of a consequentials judgment dated 
10 February 2017, ordered that Sequana pay to BTI an amount 
up to the full value of the 2009 Dividend plus interest, which 
equates to around US$185 million (approximately £135 million). 
The Court dismissed the Windward Dividend Claim.

115.  The parties pursued cross appeals on the judgment, during 
which time Sequana was granted a stay in respect of the 
above payments. That stay was lifted in May 2017, three 
months after Sequana had entered into an insolvency process 
in France seeking court protection (the Sauvegarde). On 15 May 
2019, the Nanterre Commercial Court made an order placing 
Sequana into formal liquidation proceedings (liquidation 
judiciaire). To date, Industries has not received any payments 
from Sequana.

116.  On 6 February 2019 the Court of Appeal gave judgment 

upholding the High Court’s findings, with one immaterial 
change to the method of calculating the damages awarded. 
Sequana therefore remains liable to pay approximately 
US$185 million (approximately £135 million). Because of 
Sequana’s ongoing insolvency process, execution of that 
judgment is stayed. The Court of Appeal dismissed BTI’s 
appeal in relation to the Windward Dividend Claim. The Court 
of Appeal also dismissed Sequana’s application for permission 
to appeal the High Court’s costs order in favour of Industries. 
Sequana therefore remains liable to pay around £10 million in 
costs to Industries.

117.   All parties to the appeal sought permission from the Court 
of Appeal for a further appeal to the UK Supreme Court. 
On 31 July 2019, BTI was granted permission to appeal to the 
Supreme Court. On the same day, the Supreme Court refused 
Sequana permission to appeal. The hearing of BTI’s appeal 
was listed to take place on 25 and 26 March 2020 but was 
adjourned because of the Covid-19 pandemic. The hearing is 
now listed to take place on 4 and 5 May 2021.

118.  BTI has brought claims against certain of Windward’s former 
advisers, including Windward’s auditors at the time of the 
dividend payments, PwC (which claims were also assigned to 
BTI under the Funding Agreement). The claim had been stayed 
pending the outcome of the Sequana Proceedings. Once that 
stay was lifted, PwC applied to strike-out BTI’s claim. A hearing 
of this application took place in October 2019. On 15 November 
2019, the court dismissed PwC’s application. The court granted 
PwC permission to appeal in respect of part of its dismissal of 
the application and the hearing of that appeal was heard by the 
Court of Appeal on 27 and 28 October 2020. On 11 January 2021, 
the Court of Appeal handed down judgment dismissing PwC’s 
appeal. The Court of Appeal also refused PwC’s application 
for permission to appeal to the Supreme Court and made an 
order requiring PwC to file its Defence within two months 
of 11 January 2021. PwC has subsequently applied directly 
to the Supreme Court for permission to appeal the Court of 
Appeal’s decision.

119.  An agreed stay is also in place in respect of BTI’s separate 
assigned claim against Freshfields Bruckhaus Deringer.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information244

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
120. The sums Industries has agreed to pay under the Funding 

Agreement are subject to ongoing adjustment, as clean-up 
costs can only be estimated in advance of the work being 
carried out and as certain sums payable are the subject of 
ongoing US litigation. In 2019, Industries paid £32 million in 
respect of clean-up costs and is potentially liable for further 
costs associated with the clean-up. From January through 
December 2020, Industries paid £2 million. Industries has a 
provision of £70 million which represents the current best 
estimate of its exposure – see note 20.

Kalamazoo
121.  NCR is also being pursued by Georgia-Pacific, a designated 

PRP in respect of the Kalamazoo River in Michigan, in relation 
to remediation costs caused by PCBs released into that river.

122.  On 26 September 2013, the Michigan Court held that NCR 
was liable as a PRP on the basis that it had arranged for 
the disposal of hazardous material for the purposes of the 
Comprehensive Environmental Response, Compensation and 
Liability Act (CERCLA).

123.  The second phase of the Kalamazoo trial to determine the 

apportionment of liability amongst PRPs took place between 
September and December 2015. On 29 March 2018, Judge 
Jonker ordered that NCR pay 40% of Georgia-Pacific past 
costs (around US$22 million (approximately £16 million)). 
The question of future remediation costs was not determined.

124. The parties commenced appeal proceedings against the 

judgment in July 2018. NCR also agreed an appeal bond with 
Georgia-Pacific to prevent enforcement of the judgment while 
it remained subject to appeal.

125.  It is anticipated that NCR will look to Industries to pay 60% 
of any sums it becomes liable to pay to Georgia-Pacific on 
the basis, it would be asserted, that the river constitutes a 
‘Future Site’ for the purposes of the Settlement Agreement. 
The Funding Agreement described above does not resolve 
any such claims, but does provide an agreed mechanism 
pursuant to which any surplus from the valuable recoveries of 
any third-party claims that remains after all Fox River related 
clean-up costs have been paid and Industries and NCR have 
been made whole may be applied towards Kalamazoo clean-
up costs, in the event that NCR were to be successful in any 
claim for a portion of them from Industries or Appvion (subject 
to Appvion’s cap, described below). Industries has defences 
to any claims made by NCR in relation to the Kalamazoo 
River. No such claims have been made against Industries.

126. Industries also anticipates that NCR may seek to recover from 
Appvion (subject to a cap of US$25 million (approximately 
£18 million)) for ‘Future Sites’ under the Funding Agreement. 
The basis of the recovery would be the same as any demand 
NCR may make on Industries. Appvion entered Chapter 11 
bankruptcy protection on 1 October 2017. The effect of the 
Chapter 11 proceedings on Appvion’s liability for Future Sites 
payments under the Funding Agreement is currently uncertain.

127.   On 11 December 2019, NCR announced that it had entered into 
a Consent Decree with the US Government and the State of 
Michigan, pursuant to which it assumed liability for certain 
remediation work at the Kalamazoo River. This Consent Decree 
was approved by the District Court for the Western District of 
Michigan on 2 December 2020. The payments to be made on 
the face of the Consent Decree in respect of such work total 
approximately US$245 million (approximately £179 million). 
The Consent Decree also provides for the withdrawal of 
NCR’s appeal against Georgia-Pacific, and payment by NCR 
of the outstanding judgment against it of approximately 
US$20 million (approximately £15 million) to Georgia-Pacific.

128. The quantum of the clean-up costs for the Kalamazoo River is 

presently unclear. It may well exceed the amounts which are 
payable on the face of the Consent Decree.

129. As detailed above, Industries is taking active steps to protect 

its interests, including seeking to procure the repayment of the 
Windward dividends, pursuing the other valuable claims that 
are now within its control, and working with the other parties 
to the Funding Agreement to maximise recoveries from third 
parties with a view to ensuring that amounts funded towards 
clean-up related costs are later recouped under the agreed 
repayment mechanisms under the Funding Agreement.

Other environmental matters
130. Reynolds American and its subsidiaries are subject to federal, 

state and local environmental laws and regulations concerning 
the discharge, storage, handling and disposal of hazardous 
or toxic substances. Such laws and regulations provide for 
significant fines, penalties and liabilities, sometimes without 
regard to whether the owner or operator of the property or 
facility knew of, or was responsible for, the release or presence 
of hazardous or toxic substances. In addition, third parties 
may make claims against owners or operators of properties 
for personal injuries and property damage associated with 
releases of hazardous or toxic substances. In the past, RJRT 
has been named a PRP with third parties under CERCLA with 
respect to several superfund sites. Reynolds American and 
its subsidiaries are not aware of any current environmental 
matters that are expected to have a material adverse effect 
on the business, results of operations or financial position of 
Reynolds American or its subsidiaries.

Criminal investigations
131.  The Group has been investigating, and is aware of 

governmental authorities’ investigations into, allegations of 
misconduct. The Group is cooperating with the authorities’ 
investigations, including the DOJ and OFAC in the United 
States, which are conducting an investigation into suspicions 
of breach of sanctions. In January 2021, the Group was 
informed that the investigation by UK’s Serious Fraud Office 
(the SFO) into suspicions of corruption in the conduct of 
business by Group companies and associated persons 
had been closed. The SFO stated that it would continue to 
offer assistance to the ongoing investigations of other law 
enforcement partners.

132. The potential for fines, penalties or other consequences 
cannot currently be assessed. As the investigations are 
ongoing, it is not yet possible to identify the timescale in which 
these matters might be resolved.

BAT Annual Report and Form 20-F 2020245

27 Contingent Liabilities and Financial Commitments Continued
Closed litigation matters
133. The following matters on which the Company reported in the contingent liabilities and financial commitments note 27 to the 

Company’s 2019 financial statements have been dismissed, concluded or resolved as noted below:

Matter

Jurisdiction

Companies named as Defendants

Description

Disposition

Vuse Litigation (Whatcom County)

USA

Cyprus competition investigation

Cyprus

Reynolds American, RJR Vapor, 
the Company, Lorillard LLC and 
LOEC Inc.
B.A.T. (Cyprus) Ltd

Public Nuisance

Investigation

Voluntary dismissal 
by plaintiff

Investigation ended 
without liability to 
B.A.T. (Cyprus) Ltd

General Litigation Conclusion
134. While it is impossible to be certain of the outcome of any particular case or of the amount of any possible adverse verdict, the Group 

believes that the defences of the Group’s companies to all these various claims are meritorious on both the law and the facts, and a 
vigorous defence is being made everywhere.

135. As indicated above, on 1 March 2019 the Quebec Court of Appeal released its appeal judgment. The trial judgment was largely upheld 
by a unanimous decision of the five-member panel including the requirement that the defendants deposit the initial deposits in 
their solicitors’ trust accounts within 60 days. This is the only executory aspect of the judgment. In these circumstances we are of 
the view that it is more likely than not that there will be an outlay and it is reasonably estimable at CAD $758 million (approximately 
£436 million), the amount of the initial deposit paid into court. If further adverse judgments are entered against any of the Group’s 
companies in any case, avenues of appeal will be pursued. Such appeals could require the appellants to post appeal bonds or 
substitute security (as has been necessary in Quebec) in amounts which could in some cases equal or exceed the amount of the 
judgment. At least in the aggregate, and despite the quality of defences available to the Group, it is not impossible that the Group’s 
results of operations or cash flows in any particular period could be materially adversely affected by the impact of a significant 
increase in litigation, difficulties in obtaining the bonding required to stay execution of judgments on appeal, or any final outcome of 
any particular litigation.

136. Having regard to all these matters, with the exception of the Quebec Class Actions, Fox River and certain Engle progeny cases 

identified above, the Group does not consider it appropriate to make any provision in respect of any pending litigation because the 
likelihood of any resulting material loss, on an individual case basis, is not considered probable and/or the amount of any such loss 
cannot be reasonably estimated. Notwithstanding the negative decision in the Quebec Class Actions, the Group does not believe 
that the ultimate outcome of this litigation will significantly impair the Group’s financial condition. If the facts and circumstances 
change and result in further unfavourable outcomes in the pending litigation, then there could be a material impact on the financial 
statements of the Group.

Other contingencies
137.  JTI Indemnities. By a purchase agreement dated 9 March 1999, amended and restated as of 11 May 1999, referred to as the 1999 

Purchase Agreement, R.J. Reynolds Tobacco Holdings, Inc. (RJR) and RJRT sold their international tobacco business to JTI. Under the 
1999 Purchase Agreement, RJR and RJRT retained certain liabilities relating to the international tobacco business sold to JTI, and 
agreed to indemnify JTI against: (i) any liabilities, costs and expenses arising out of the imposition or assessment of any tax with 
respect to the international tobacco business arising prior to the sale, other than as reflected on the closing balance sheet; (ii) any 
liabilities, costs and expenses that JTI or any of its affiliates, including the acquired entities, may incur after the sale with respect 
to any of RJR’s or RJRT’s employee benefit and welfare plans; and (iii) any liabilities, costs and expenses incurred by JTI or any of its 
affiliates arising out of certain activities of Northern Brands.

138. RJRT has received claims for indemnification from JTI, and several of these have been resolved. Although RJR and RJRT recognise 
that, under certain circumstances, they may have other unresolved indemnification obligations to JTI under the 1999 Purchase 
Agreement, RJR and RJRT disagree what circumstances described in such claims give rise to any indemnification obligations by RJR 
and RJRT and the nature and extent of any such obligation. RJR and RJRT have conveyed their position to JTI, and the parties have 
agreed to resolve their differences at a later date.

139. ITG Indemnity. In the Divestiture, Reynolds American agreed to defend and indemnify, subject to certain conditions and limitations, 

ITG in connection with claims relating to the purchase or use of one or more of the Winston, Kool, Salem or Maverick cigarette brands 
on or before 12 June 2015, as well as in actions filed before 13 June 2023, relating to the purchase or use of one or more of the Winston, 
Kool, Salem or Maverick cigarette brands. In the purchase agreement relating to the Divestiture, ITG agreed to defend and indemnify, 
subject to certain conditions and limitations, Reynolds American and its affiliates in connection with claims relating to the purchase 
or use of ‘blu’ brand e-cigarettes. ITG also agreed to defend and indemnify, subject to certain conditions and limitations, Reynolds 
American and its affiliates in actions filed after 12 June 2023, relating to the purchase or use of one or more of the Winston, Kool, 
Salem or Maverick cigarette brands after 12 June 2015. ITG has tendered a number of actions to Reynolds American under the terms 
of this indemnity, and Reynolds American has, subject to a reservation of rights, agreed to defend and indemnify ITG pursuant to the 
terms of the indemnity. Reynolds American has tendered an action to ITG under the terms of this indemnity, and ITG has, subject to 
a reservation of rights, agreed to defend and indemnify Reynolds American and its affiliates pursuant to the terms of the indemnity. 
These claims are substantially similar in nature and extent to claims asserted directly against RJRT in similar actions.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information246

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
140. Loews Indemnity. In 2008, Loews Corporation (Loews), entered 
into an agreement with Lorillard Inc., Lorillard Tobacco, and 
certain of their affiliates, which agreement is referred to as 
the ‘Separation Agreement’. In the Separation Agreement, 
Lorillard agreed to indemnify Loews and its officers, directors, 
employees and agents against all costs and expenses arising 
out of third-party claims (including, without limitation, 
attorneys’ fees, interest, penalties and costs of investigation 
or preparation of defence), judgments, fines, losses, claims, 
damages, liabilities, taxes, demands, assessments, and 
amounts paid in settlement based on, arising out of or 
resulting from, among other things, Loews’ ownership of or 
the operation of Lorillard and its assets and properties, and its 
operation or conduct of its businesses at any time prior to or 
following the separation of Lorillard and Loews (including with 
respect to any product liability claims). Loews is a defendant 
in three pending product liability actions, each of which is a 
putative class action. Pursuant to the Separation Agreement, 
Lorillard is required to indemnify Loews for the amount of any 
losses and any legal or other fees with respect to such cases. 
Following the closing of the Lorillard merger, RJRT assumed 
Lorillard’s obligations under the Separation Agreement as was 
required under the Separation Agreement.

141.   SFRTI Indemnity. In connection with the 13 January 2016 sale 

by Reynolds American of the international rights to the Natural 
American Spirit brand name and associated trademarks, 
along with SFR Tobacco International GmbH (SFRTI) and other 
international companies that distributed and marketed the 
brand outside the United States, to JT International Holding BV 
(JTI Holding), each of SFNTC, R. J. Reynolds Global Products, 
Inc., and R. J. Reynolds Tobacco B.V. agreed to indemnify JTI 
Holding against, among other things, any liabilities, costs, 
and expenses relating to actions (i) commenced on or 
before (a) 13 January 2019, to the extent relating to alleged 
personal injuries, and (b) in all other cases, 13 January 2021; 
(ii) brought by (a) a governmental authority to enforce 
legislation implementing European Union Directive 2001/37/
EC or European Directive 2014/40/EU or (b) consumers or a 
consumer association; and (iii) arising out of any statement 
or claim (a) made on or before 13 January 2016, (b) by any 
company sold to JTI Holding in the transaction, (c) concerning 
Natural American Spirit brand products consumed or intended 
to be consumed outside of the United States and (d) that the 
Natural American Spirit brand product is natural, organic, 
or additive free. Under the terms of this indemnity, JTI has 
requested indemnification from Santa Fe Natural Tobacco 
Company Germany GmbH (SFNTCG) in connection with an 
audit of SFNTCG relating to transfer pricing for the tax years 
2007 to 2010 and 2012 to 2015. SFNTCG contests the audit 
results. The amount in dispute is approximately €21 million plus 
interest (approximately £19 million).

142. Indemnification of Distributors and Retailers. RJRT, Lorillard 

Tobacco, SFNTC, American Snuff Co. and RJR Vapor have 
entered into agreements to indemnify certain distributors and 
retailers from liability and related defence costs arising out of 
the sale or distribution of their products. Additionally, SFNTC 
has entered into an agreement to indemnify a supplier from 
liability and related defence costs arising out of the sale or use 
of SFNTC’s products. The cost has been, and is expected to be, 
insignificant. RJRT, SFNTC, American Snuff Co. and RJR Vapor 
believe that the indemnified claims are substantially similar in 
nature and extent to the claims that they are already exposed 
to by virtue of their having manufactured those products.

143. Except as otherwise noted above, Reynolds American is not 

able to estimate the maximum potential of future payments, if 
any, related to these indemnification obligations.

144. Competition Investigations. There are instances where 

Group companies are cooperating with relevant national 
competition authorities in relation to ongoing competition 
law investigations and/or engaged in legal proceedings at 
the appellate level, including (amongst others) in Ukraine 
and Netherlands.

Tax disputes
The Group has exposures in respect of the payment or recovery 
of a number of taxes. The Group is and has been subject to a 
number of tax audits covering, amongst others, excise tax, value 
added taxes, sales taxes, corporate taxes, withholding taxes and 
payroll taxes.

The estimated costs of known tax obligations have been provided 
in these accounts in accordance with the Group’s accounting 
policies. In some countries, tax law requires that full or part 
payment of disputed tax assessments be made pending resolution 
of the dispute. To the extent that such payments exceed the 
estimated obligation, they would not be recognised as an expense. 
While the amounts that may be payable or receivable in relation to 
tax disputes could be material to the results or cash flows of the 
Group in the period in which they are recognised, the Board does 
not expect these amounts to have a material effect on the Group’s 
financial condition.

The following matters are in or may proceed to litigation:

Corporate taxes
Brazil
The Brazilian Federal Tax Authority has filed claims against 
Souza Cruz seeking to reassess the profits of overseas 
subsidiaries to corporate income tax and social contribution tax. 
The reassessments are for the years 2004 until and including 2012 
for a total amount of BRL1,778 million (£250 million) to cover tax, 
interest and penalties.

Souza Cruz appealed all reassessments. Regarding the first 
assessments (2004-2006) Souza Cruz’s appeals were rejected 
by the ultimate Administrative Court after which Souza Cruz filed 
two lawsuits with the Judicial Court to appeal the reassessments. 
The judgment in respect of the reassessment of corporate income 
tax has been decided in favour of Souza Cruz by the first level of 
the Judicial Court and Souza Cruz is waiting to see whether the 
Brazilian Tax Authorities will appeal the judgment. The lawsuit 
appealing the social contribution tax is pending judgment in the 
first level of the Judicial Court. The appeal against the second 
assessments (2007 and 2008) was upheld at the second tier 
tribunal and was closed. In 2015, a further reassessment for the 
same period (2007 and 2008) was raised after the five-year statute 
of limitation which has been appealed against.

Souza Cruz received further reassessments in 2014 for the 2009 
calendar year and in 2015 an assessment for the 2010 calendar year. 
Souza Cruz appealed both the reassessments in full. In December 
2016, assessments were received for the calendar years 2011 and 
2012 which have also been appealed.

BAT Annual Report and Form 20-F 2020247

27 Contingent Liabilities and Financial Commitments Continued
Netherlands
The Dutch tax authority has issued a number of assessments on various issues across the years 2003-2016 in relation to various intra-
group transactions. The assessments amount to an aggregate net liability across these periods of £1,220 million covering tax, interest and 
penalties. The Group has appealed against the assessments in full.

The Group believes that its companies have meritorious defences in law and fact in each of the above matters and intends to pursue each 
dispute through the judicial system as necessary. The Group does not consider it appropriate to make provision for these amounts nor for 
any potential further amounts which may be assessed in relation to these matters in subsequent years.

Indirect and other taxes
Bangladesh
On 25 July 2018, the Appellate Division of the Supreme Court of Bangladesh has reversed the decision of the High Court Division against 
BAT Bangladesh in respect of the retrospective demands for VAT and Supplementary Duty amounting to approximately £154 million. 
On 3 February 2020, the certified Court Order was received. The Government filed a Review Petition on 25 March 2020 in the Appellate 
Division of the Supreme Court of Bangladesh against the judgment. The matter is yet to be taken up for hearing.

Egypt
British American Tobacco Egypt LLC is subject to two ongoing civil cases concerning the imposition of sales tax on low-price category 
brands brought by the Egyptian tax authority for £122 million. Management believes that the tax claims are unfounded and has appealed 
the tax claims. These cases are under review by the Council of State. During hearings in August 2020, the courts decided, in both cases, to 
transfer the files to court appointed experts but these sessions have not yet been scheduled. Progress on the case, and further hearings, 
have been delayed due to COVID-19.

South Korea
In 2016, the Board of Audit and Inspection of Korea (BAI) concluded its tax assessment in relation to the 2014 year-end tobacco inventory, 
and imposed additional national excise, local excise, VAT taxes and penalties. This resulted in the recognition of a KRW 80.7 billion 
(approximately £54 million) charge by Group subsidiaries, BAT Korea Ltd., Rothmans Far East B.V. Korea Branch Office and BAT Korea 
Manufacturing Ltd. Management deems the tax and penalties to be unfounded and has appealed to the tax tribunal against the 
assessment. On grounds of materiality and the high likelihood of the tax and penalties being reversed in future, the Group classified the 
tax and penalties charge as an adjusting item in 2016.

On 23 August 2019, the trial court ruled in favour of Rothmans Far East B.V. Korea Branch Office on KRW 6.7 billion (approximately 
£5 million), the VAT portion of the assessment; appeals on the other elements of the assessment are still pending at trial court. The Korean 
government appealed the ruling on 16 September 2019. Management expects the final ruling by the Supreme Court by 2022. Due to the 
uncertain outcome of the case no asset has been recognised in relation to this ruling.

Turkey
British American Tobacco Tutun Mamulleri Sanayi ve Ticaret Anonim Sirketi (BAT Tutun) has been subject to tax audits on inventory 
movements for the years 2015, 2016 and 2019. In November 2020, BAT Tutun received a tax assessment amounting to £100 million 
comprising principal, penalty and interest for the years 2015 and 2016. The Group is not, at the date of this announcement, aware of 
any assessment in relation to 2019. Management is engaging with the tax authorities on the matter but believes that the tax claims 
are unfounded.

Brazil
On 15 March 2017, the Brazilian Supreme Court ruled that for all taxpayers VAT (ICMS) should not be included in the calculation of social 
contribution taxes (PIS/Cofins) which are levied based on revenue. However, the retrospective application of the basis of calculation is 
subject to an extraordinary appeal and the final decision is expected by 2022.

The Group’s Brazilian subsidiary, Souza Cruz, had filed an individual lawsuit to establish that it had overpaid taxes to the government. 
Based on favourable court decisions in 2020 and 2019 the Group has recognised £58 million (2019: £86 million) in other income 
representing management’s best estimate of the amounts likely to be recovered at this time with the potential for further amounts in 
future periods.

If the ruling were to be enacted retrospectively for a period of five years, the potential asset is estimated to be around £507 million.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information248

Financial Statements
Notes on Accounts
Continued

27 Contingent Liabilities and Financial Commitments Continued
Commitments in relation to service contracts, non-capitalised leases
The total future minimum payments under non-cancellable service contracts based on when payments fall due:

Service contracts
Within one year
Between one and five years
Beyond five years

2020
£m

2019
£m

63
17
6
86

15
20
–
35

Financial commitments arising from short-term leases and leases of low-value assets that are not capitalised under IFRS 16 Leases are 
£6 million (2019: £10 million) for property and £3 million (2019: £2 million) for plant, equipment and other assets.

Performance guarantees
As part of the acquisition of TDR in 2015, the Group has committed to keeping the manufacturing facility in Kanfanar, Croatia operational 
for at least five years following completion of the acquisition. The maximum exposure under this guarantee was £42 million at 
31 December 2019. These commitments expired during 2020.

28 Interests in Subsidiaries
Subsidiaries with material non-controlling interests
Non-controlling interests principally arise from the Group’s listed investment in Malaysia (British American Tobacco (Malaysia) Berhad), 
where the Group held 50% of the listed holding company in 2020, 2019 and 2018. The Group has assessed that it exercises de facto control 
over Malaysia as it has the practical ability to direct the business through effective control of the Company’s Board as a result of the 
Group controlling the largest shareholding block in comparison to other shareholdings which are widely dispersed. Summarised financial 
information for Malaysia is shown below as required by IFRS 12. As part of the Group’s reporting processes, Malaysia report consolidated 
financial information for the Malaysia group which has been adjusted to comply with Group accounting policies which may differ to local 
accounting practice. Goodwill in respect of Malaysia, which arose as a result of the acquisition of the Rothmans group referred to in note 
8, has not been included as part of the net assets below. In addition, no adjustments have been made to the information below for the 
elimination of intercompany transactions and balances with the rest of the Group.

Summarised financial information

Revenue
Profit for the year
– Attributable to non-controlling interests

Total comprehensive income
– Attributable to non-controlling interests

Dividends paid to non-controlling interests

Summary net assets:
Non-current assets
Current assets
Non-current liabilities
Current liabilities
Total equity at the end of the year
– Attributable to non-controlling interests

Net cash generated from operating activities
Net cash used in investing activities
Net cash used in financing activities
Differences on exchange
Increase/(decrease) in net cash and cash equivalents
Net cash and cash equivalents at 1 January
Net cash and cash equivalents at 31 December

2020
£m

162
45
22

46
23

(24)

14
120
(5)
(137)
(8)
(4)

40
–
(35)
–
5
(2)
3

2019
£m

191
65
33

65
33

(36)

20
97
(4)
(117)
(4)
(2)

61
–
(73)
–
(12)
10
(2)

2018
£m

231
87
43

87
43

(40)

16
116
–
(129)
3
1

86
(2)
(77)
1
8
2
10

BAT Annual Report and Form 20-F 2020249

28 Interests in Subsidiaries Continued
Subsidiaries subject to restrictions:
As a result of the Group’s Canadian subsidiary, Imperial Tobacco Canada (ITCAN), entering CCAA protection, the assets of ITCAN are 
subject to restrictions. The table below summarises the assets and liabilities of ITCAN:

Summarised financial information

Non-current assets
Current assets
Non-current liabilities
Current liabilities

2020
£m

2,354
1,251
(132)
(528)
2,945

2019
£m

2,403
768
(131)
(447)
2,593

Under the terms of CCAA, the court has appointed FTI Consulting Canada Inc. to act as a monitor. This monitor has no operational input 
and is not involved in the management of the business. The Group considers that ITCAN continues to meet the requirements of IFRS 10 
Consolidated Financial Statements, and, until such requirements are not met, the Group will continue to consolidate the results of ITCAN.

Whilst the Group continues to control the operations of its Canadian subsidiary, there are restrictions over the ability to access or 
use certain assets including the ability to remit dividends. Included in current assets are cash and cash equivalents of £992 million, 
of which £878 million is restricted (2019: £595 million, £445 million of which was restricted) (note 17) and inventories of £114 million 
(2019: £117 million). Included in non-current assets for 2020 and 2019 is goodwill of £2.3 billion subject to impairment reviews (note 8). 
Included in current liabilities are trade and other payables of £284 million (2019: £310 million), the majority of which are amounts payable in 
respect of duties and excise. Refer to note 27 for information on the Quebec Class Actions.

Other shareholdings
The Group holds 92% of the equity shares of PT Bentoel Internasional Investama Tbk (Bentoel). In 2011, the Group sold 984 million shares, 
representing approximately 14% of Bentoel’s share capital, for the purposes of fulfilling certain obligations pursuant to Bapepam LK 
(Indonesia) takeover regulations. The Group simultaneously entered into a total return swap on 971 million of the shares. In June 2016, the 
Group and other investors participated in a rights issue by Bentoel, with the Group increasing its stake in Bentoel to 92%. Simultaneously, 
the Group amended the total return swap to take account of an additional 1,684 million shares. The shares subject to the total return 
swap now represent 7% of Bentoel’s issued capital. While the Group does not have legal ownership of these shares, it retains the risks 
and rewards associated with them which results in the Group continuing to recognise an effective interest in 99% of Bentoel’s net assets 
and results.

Refer to note 10 for information on the Group’s 42% investment in Tisak d.d..

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information250

Financial Statements
Notes on Accounts
Continued

29 Summarised Financial Information
The following summarised financial information is required by the rules of the Securities and Exchange Commission and has been 
prepared as a requirement of the Regulation S-X 3-10 in respect of the guarantees of:

The financial information relates to the guarantees of:

 – US$12.35 billion of outstanding bonds issued by B.A.T Capital Corporation (BATCAP) in connection with the acquisition of Reynolds, 

including registered bonds issued in exchange for the initially issued bonds (the 2017 Bonds); 

 – US$10.65 billion of outstanding bonds issued by BATCAP pursuant to the Shelf Registration Statement on Form F-3 filed on July 17, 2019, 

pursuant to which BATCAP or BATIF may issue an indefinite amount of debt securities; and

 – US$1.50 billion of outstanding bonds issued by BATIF pursuant to the Shelf Registration Statement on Form F-3 filed on July 17, 2019, 

pursuant to which BATCAP or BATIF may issue an indefinite amount of debt securities.

As of July 28, 2020, all relevant Group entities suspended their reporting obligations with respect to the US$7.7 billion (2019: US$10.3 billion) 
of Reynolds unsecured notes and US$40.9 million (2019: US$149.5 million) of Lorillard unsecured notes. As such, no summarised financial 
information is provided with respect to these securities.

As described below, Reynolds American Inc. (Reynolds American) is a subsidiary guarantor of all outstanding series of BATCAP and 
BATIF bonds. Under the terms of the indentures governing such notes, any subsidiary guarantor (including Reynolds American) other 
than BATCAP or BATIF, as applicable, BATNF and BATHTN, will automatically and unconditionally be released from all obligations under 
its guarantee, and such guarantee shall thereupon terminate and be discharged and of no further force or effect, in the event that (1) its 
guarantee of all then outstanding notes issued under the Group’s EMTN Programme is released or (2) at substantially the same time its 
guarantee of the debt securities is terminated, such subsidiary guarantor is released from all obligations in respect of indebtedness for 
borrowed money for which such subsidiary guarantor is an obligor (as a guarantor or borrower). Under the EMTN Programme, Reynolds 
American’s guarantee is released if at any time the aggregate amount of indebtedness for borrowed money, subject to certain exceptions, 
for which Reynolds American is an obligor does not exceed 10% of the outstanding long-term debt of BAT as reflected in the balance sheet 
included in BAT’s most recent publicly released interim or annual consolidated financial statements.

Reynolds American’s guarantee may be released notwithstanding Reynolds guaranteeing other indebtedness, provided Reynolds 
American’s guarantee of outstanding notes issued under the EMTN Programme is released. If Reynolds American’s guarantee is released, 
BAT is not required to replace such guarantee, and the debt securities will have the benefit of fewer subsidiary guarantees for the 
remaining maturity of the debt securities.

Note: The following summarised financial information report the unconsolidated contribution of each applicable company to the Group’s 
consolidated results and not the separate financial statements for each applicable company as local financial statements are prepared 
in accordance with local legislative requirements and may differ from the financial information provided below. In particular, in respect 
of the United States region, all financial statements and financial information provided by or with respect to the US business or RAI (and/
or RAI and its subsidiaries (collectively, the Reynolds Group)) are prepared on the basis of US GAAP and constitute the primary financial 
statements or financial information of the US business or RAI (and/or the Reynolds Group). Solely for the purpose of consolidation within 
the results of BAT p.l.c. and the BAT Group, this financial information is then converted to IFRS. To the extent any such financial information 
provided in these financial statements relates to the US business or RAI (and/or the Reynolds Group), it is provided as an explanation of the 
US business’s or RAI’s (and/or the Reynolds Group’s) primary US GAAP based financial statements and information.

The subsidiaries disclosed below are wholly-owned and the guarantees provided are full and unconditional, and joint and several:

 – British American Tobacco p.l.c. (as the parent guarantor), referred to as ‘BAT p.l.c.’ in the financials below;

 – B.A.T Capital Corporation (as an issuer or a subsidiary guarantor, as the case may be), referred to as ‘BATCAP’ in the financials below;

 – B.A.T. International Finance p.l.c. (as an issuer or a subsidiary guarantor, as the case may be), referred to as ‘BATIF’ in the financials below;

 – B.A.T. Netherlands Finance B.V. (as a subsidiary guarantor), referred to as ‘BATNF’ in the financials below;

 – Reynolds American Inc. (as a subsidiary guarantor), referred to as ‘RAI’ in the financials below; and

 – British American Tobacco Holdings (The Netherlands) B.V. (as a subsidiary guarantor of the 2017 Bonds only), referred to as ‘BATHTN’ in 

the financials below.

BAT Annual Report and Form 20-F 2020251

29 Summarised Financial Information Continued
In accordance with Regulation S-X 13-01, information in respect of investments in subsidiaries that are not issuers or guarantors has 
been excluded from non-current assets as shown in the balance sheet table below. The “BATHTN” column in the summarised financial 
information is only applicable in the context of the 2017 Bonds. British American Tobacco Holdings (The Netherlands) B.V. (‘BATHTN’) is 
not an issuer nor guarantor of any of the other securities referenced in this note. None of the issuers or other guarantors has material 
balances with or an investment in BATHTN. Investments in subsidiaries represents share capital acquired in relation to or issued by 
subsidiary undertakings.

Year ended 31 December 2020

Income Statement
Revenue
(Loss)/profit from operations
Dividend income
Net finance income/(costs)
Profit/(loss) before taxation
Taxation on ordinary activities

Profit/(loss) for the year
Intercompany Transactions – Income Statement
Transactions with non-issuer/non-guarantor subsidiaries  
income/(expense)
Transactions with non-issuer/non-guarantor subsidiaries  
net finance income/(cost)
Dividend income from non-issuer/non-guarantor subsidiaries

Year ended 31 December 2019

Income Statement
Revenue
Loss from operations
Dividend income
Net finance income/(costs)
Profit/(loss) before taxation
Taxation on ordinary activities

Profit/(loss) for the year
Intercompany Transactions – Income Statement
Transactions with non-issuer/non-guarantor subsidiaries 
(expense)/income
Transactions with non-issuer/non-guarantor subsidiaries  
net finance income/(cost)
Dividend income from non-issuer/non-guarantor subsidiaries

BAT p.l.c.
£m

BATCAP
£m

BATIF
£m

BATNF
£m

RAI
£m

BATHTN
£m

Summarised Financial Information

–
(112)
5,050
131
5,069
(14)
5,055

–
(1)
–
417
416
(101)
315

(118)

(1)

5
5,050

996
–

–
(2)
–
174
172
4
176

4

747
–

–
–
–
–
–
–
–

–

–
–

–
(5)
4,845
(758)
4,082
170
4,252

22

32
4,845

–
–
224
1
225
–
225

–

–
224

BAT p.l.c.
£m

BATCAP
£m

BATIF
£m

BATNF
£m

RAI
£m

BATHTN
£m

Summarised Financial Information

–
(125)
6,090
121
6,086
–
6,086

–
(2)
–
154
152
(35)
117

–
(5)
–
195
190
8
198

(125)

(2)

(5)

12
6,090

773
–

563
–

–
–
–
–
–
–
–

–

–
–

–
(2)
3,993
(497)
3,494
125
3,619

19

33
3,993

–
(5)
195
1
191
1
192

–

–
195

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information252

Financial Statements
Notes on Accounts
Continued

29 Summarised Financial Information Continued

As at 31 December 2020

Balance Sheet
Non-current assets
Current assets
Non-current liabilities
Non-current borrowings
Other non-current liabilities
Current liabilities
Current borrowings
Other current liabilities

Intercompany Transactions – Balance Sheet
Amounts due from non-issuer/non-guarantor subsidiaries
Amounts due to non-issuer/non-guarantor subsidiaries
Investment in subsidiaries (that are not issuers or guarantors)

As at 31 December 2019

Balance Sheet
Non-current assets
Current assets
Non-current liabilities
Non-current borrowings
Other non-current liabilities
Current liabilities
Current borrowings
Other current liabilities

Intercompany Transactions – Balance Sheet
Amounts due from non-issuer/non-guarantor subsidiaries
Amounts due to non-issuer/non-guarantor subsidiaries
Investment in subsidiaries (that are not issuers or guarantors)

BAT p.l.c.
£m

BATCAP
£m

BATIF
£m

BATNF
£m

RAI
£m

BATHTN
£m

Summarised Financial Information

236
7,070
1,580
1,571
9
52
9
43

18,991
3,404
17,867
17,867
–
4,444
4,329
115

7,031
3
27,234

16,088
3,139
–

10,332
30,601
15,326
15,243
83
24,038
23,478
560

38,761
19,550
718

1,509
22
1,509
1,509
–
22
22
–

402
268
8,885
8,823
62
972
200
772

26
15
6
–
6
2
1
1

–
–
–

620
62
23,820

15
1
1,580

BAT p.l.c.
£m

BATCAP
£m

BATIF
£m

BATNF
£m

RAI
£m

BATHTN
£m

Summarised Financial Information

236
6,732
1,580
1,571
9
139
13
126

6,690
101
27,234

12,722
6,379
15,405
15,168
237
3,800
3,706
94

15,415
2,773
–

16,188
25,441
14,918
14,590
328
25,273
24,816
457

38,851
19,190
718

–
–
–
–
–
–
–
–

–
–
–

439
749
6,864
6,741
123
3,590
2,979
611

1,160
81
24,012

39
16
10
–
10
3
1
2

16
1
1,419

BAT Annual Report and Form 20-F 2020253

30 Accounting Policy Changes
Adoption of new accounting standards effective 1 January 2019: Adoption of IFRS 16
Adoption of IFRS 16
With effect from 1 January 2019, the Group adopted IFRS 16 Leases with no revision of prior periods, as permitted by the Standard. 
In accordance with IFRS 16, the distinction between operating leases and finance leases for lessees has been removed.

On the initial implementation of the Standard, previously recognised operating leases were capitalised as right-of-use assets and 
financial liabilities were recognised at the same initial value. The Group took advantage of certain practical expedients available under the 
Standard including:

 – ‘grandfathering’ previously recognised lease arrangements;

 – applying a single discount rate to a portfolio of leases with reasonably similar characteristics;

 – assessing whether a lease is onerous prior to applying the Standard;

 – applying hindsight in determining the lease term if the contract contains options to extend or terminate the lease; and

 – not applying the capitalisation requirements of the Standard to leases for which the lease term ends within 12 months of the date of 

initial application.

The impact of IFRS 16 to the Group’s balance sheet at 1 January 2019 was the capitalisation of £610 million of right-of-use assets and lease 
liabilities of £607 million. The weighted average incremental borrowing rate applied in discounting lease commitments at that date was 
5.60%. The impact of IFRS 16 to the Group’s results and equity in 2019 was not material.

Adoption of new accounting standards effective 1 January 2018: Adoption of IFRS 9
Adoption of IFRS 9
With effect from 1 January 2018, the Group adopted IFRS 9 Financial Instruments with no restatement of prior periods, as permitted by 
the Standard. The cumulative impact of adopting the Standard, including the effect of tax entries, was recognised as a restatement of 
opening reserves in 2018, and was £38 million, arising from the impairment of financial assets under the expected loss model.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information254

Financial Statements

Group Companies  
and Undertakings

This disclosure is made in accordance with Section 409 of the Companies Act 2006 and The Large and Medium-sized Companies and 
Groups (Accounts and Reports) Regulations 2008, as amended by The Companies, Partnerships and Groups (Accounts and Reports) 
Regulations 2015. A full list of subsidiary undertakings, associates and joint ventures and joint operations as defined by IFRS (showing 
the country of incorporation, effective percentage of equity shares held and full registered office addresses) as at 31 December 2020 is 
disclosed below.

The subsidiary undertakings that are held directly by British American Tobacco p.l.c. (the ultimate Parent Company) are indicated thus*; 
all others are held by sub-holding companies. 

Unless otherwise stated, the equity shares held are in the form of ordinary shares or common stock, except for those indicated thus#, 
which include preference shares. The effective percentage of equity shares held in subsidiary undertakings is 100% unless otherwise 
stated. Further, where the effective percentage of equity shares held by the sub-holding company is different from that held by British 
American Tobacco p.l.c., the percentage of equity shares held by British American Tobacco p.l.c. is indicated thus^ and is shown after the 
percentage interest held by the sub-holding company.

The results of a number of these subsidiary undertakings principally affect the financial statements of the Group. These principal 
subsidiary undertakings are highlighted in grey and are considered to be the main corporate entities in those countries which, in 
aggregate, contributed 99% of the Group revenue and 100% of profit from operations.

Subsidiary Undertakings

Albania
Rruga e Kavajes, Ish Kombinati Ushqimor, Tirana, Albania
British American Tobacco – Albania SH.P.K.

Austria
Dr. Karl Lueger Platz 5, 1010, Wien, Austria
British American Tobacco (Austria) GmbH 

Algeria
Industrial Zone, Cheraga, El Omrane, Ouled Fayet Road, Lot 04 Ilot 
789, Algiers, Algeria
British American Tobacco (Algérie) S.P.A. (51%)

Bahrain
Flat 2115, Building 2504, Road 2832, Block 428 Al Seef Area, 
Kingdom of Bahrain 
British American Tobacco Middle East S.P.C. 

Angola
Viana Park, Polo Industrial, Viana, Luanda, Angola
British American Tobacco – B.A.T. Angola, Limitada1
Sociedade Geral de Distribuição e Comércio, Limitada
Sociedade Industrial Tabacos Angola LDA (76.60%) 
Sociedade Unificada Tabacos Angola LDA (76.39%) 

Argentina
San Martín 140, Floor 14, City of Buenos Aires, Argentina
BAT Operaciones S.A.U.
British American Tobacco Argentina S.A.I.C.y F. (99.98%)

Australia
166 William Street, Woolloomooloo, NSW 2011, Australia
British American Tobacco (Australasia Holdings) Pty Limited
British American Tobacco Australasia Limited
British American Tobacco Australia Limited
British American Tobacco Australia Overseas Pty Limited
British American Tobacco Australia Services Limited
Rothmans Asia Pacific Limited# 
The Benson & Hedges Company Pty. Limited
W.D. & H.O. Wills Holdings Limited

Bangladesh
New DOHS Road, Mohakhali, Dhaka 1206, Bangladesh
British American Tobacco Bangladesh Company Limited (72.91%)

Barbados
Braemar Court, Deighton Road, St. Michael, Barbados
B.C.O., Inc 
Chancery Chambers, Chancery House, High Street, Bridgetown, 
Barbados
Southward Insurance Ltd. 

Belarus
7th Floor, 3 Kuprevicha Str., Minsk, 220141, Belarus
British-American Tobacco Trading Company Foreign Private 
Trading Unitary Enterprise

Belgium
Globe House, 4 Temple Place, London, WC2R 2PG, United Kingdom
British American Tobacco Holdings Belgium N.V.

Nieuwe Gentsesteenweg 21, 1702 Groot-Bijgaarden, Belgium
British American Tobacco Belgium N.V. 

Benin
Cotonou, Lot Numbero H19, Quartiers Les Cocotiers, 01 BP 2520, 
Benin
British American Tobacco Benin SA 

Bolivia
Av. Costanerita 71, Esq. Calle 6, Piso 5, Zona de Obrajes, La Paz, 
Bolivia
BAT Bolivia S.R.L.

BAT Annual Report and Form 20-F 2020255

Bosnia and Herzegovina
Fra Dominka Mandica 24 A, 88220 Široki Brijeg, Bosnia 
and Herzegovina
IPRESS d.o.o.
ul. Azize Ša´cirbegovi´c 1, 71000 Sarajevo-Novo Sarajevo, Bosnia 
and Herzegovina
TDR d.o.o. Sarajevo
ul. Kolodvorska 12, 71000 Sarajevo-Novo Sarajevo, Bosnia 
and Herzegovina
iNovine BH d.o.o.
Opresa d.o.o.

Botswana

Plot 20774 Broadhurst Industrial Estate, Gaborone, Botswana
British American Tobacco Botswana (Pty) Limited 
Business Venture Investments Botswana 6773 (Pty) Ltd.

Brazil
Avenida República do Chile, nº 330, Bloco 1, Torre Leste, 30º andar, 
Centro, Rio de Janeiro/RJ - CEP 20.031-170, Brazil
Souza Cruz LTDA 
Yolanda Participacoes S.A.

Brunei Darussalam
6th Floor, Bang Hj Ahmad Laksamana Othman, 38-39, Jalan Sultan, 
Bandar Seri Begawan BS8811, Brunei Darussalam
Commercial Marketers and Distributors Sdn. Bhd. (100%) (50%)^ 

Bulgaria
115 M, Tsarigradsko Shose Blvd., Building D, Floor 5, Sofia, Mladost 
Municipality, 1784, Bulgaria
British American Tobacco Trading EOOD

Burkina Faso
Ouagadougou, Avenue Yennega, BP: 882, Ouagadougou, 
Burkina Faso
Tobacco Marketing Consultant Burkina Faso SARL

Burundi
Avenue de L’Uprina a Bujumbura, BP 345, Burundi
Tabarundi SARL
Cambodia
1121 National Road 2, Prek Tanou Village, Sangkat Chak Ang Re Leu, 
Khan Mean Chey, Phnom Penh, Kingdom of Cambodia
British American Tobacco (Cambodia) Limited (71%)
British American Tobacco (Cambodge) International Limited 

Cameroon
Rue Njo Njo, Bonapriso – B.P. 259, Douala, Cameroon
British American Tobacco Cameroun S.A. (99.76%) 

Canada
30 Pedigree Court, Brampton, Ontario, L6T 5T8, Canada

Imperial Tobacco Canada Limited

Imperial Tobacco Company Limited

3711 St-Antoine West, Montreal, Quebec, H4C 3P6, Canada
Allan Ramsay and Company Limited 
Cameo Inc.
Genstar Corporation2
Imperial Brands Limited 
Imperial Tobacco Products Limited
Imperial Tobacco Services Inc. 
John Player & Sons Ltd
Liggett & Myers Tobacco Company of Canada Limited (70%) 
(50%)^ 3
Marlboro Canada Limited
Medaillon Inc. 
45 O’Connor Street, Suite 1500, Ottawa, Ontario, K1P 1A4, Canada
2004969 Ontario Inc.

Cayman Islands
Trident Trust Company (Cayman) Ltd., One Capital Place, PO Box 
847, Grand Cayman KY1-1103, Cayman Islands
R.J. Reynolds Tobacco (CI), Co.

Chile  
Isidora Goyenechea 3000, Piso 15, Las Condes, Santiago, Chile
BAT Chile S.A. 
British American Tobacco Chile Operaciones S.A. (99.51%)
Inversiones Casablanca S.A.

China (People’s Republic of)
607, Floor 6, China Resources Tower, No. 2666 South Keyuan Road, 
Zhuhai Community, Yuehai Street, Nanshan District, Shenzhen, 
People’s Republic of China
Nicoventures Business Consulting (Shenzhen) Co., Ltd
Room 436, No. 1000, Zenchen Road, Baoshan District, Shanghai, 
People’s Republic of China

British American (Shanghai) Enterprise Development Co., Ltd
British American Nico Business Consulting (Shanghai) Co., Ltd
Unit 1001 in 901, 9/F, Building 3, No.8 Guanghuadongli, Chaoyang 
District, Beijing, People’s Republic of China
British American Consulting (Beijing) Ltd 

Colombia
Av. Cra. 72 # 80-94 Piso 10. Bogotá, Colombia
British American Tobacco Colombia S.A.S. 
Vype Colombia S.A.S.

Congo (Democratic Republic of)
1er étage, Immeuble du Centenaire, Gombe, Kinshasa, Democratic 
Republic of Congo
BAT Distribution SARL
British American Tobacco Congo SARL
1st floor immeuble L’horizon sis avenue Colonel Lukusa n.50, 
Gombe, Kinshasa, Democratic Republic of Congo
British American Tobacco Services Congo SARL (99%)
British American Tobacco Import SARL (99%)

Costa Rica
325 Metros este del Puente de la Firestone, Llorente, Flores, 
Heredia, Costa Rica
BASS Americas S.A. 
BATCCA Park Inversiones Immobiliarias, S.A.
BATCCA Servicios S.A.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information256

Financial Statements
Group Companies and Undertakings 
Continued

Croatia
Draškovi´ceva 27, 10000 Zagreb, Croatia
Inovine d.d. (93.42%) 
Ivana Lu˘ci´ca 2/a, 10000 Zagreb, Croatia
BAT HRVATSKA d.o.o. u likvidaciji
Obala V. Nazora 1, 52210 Rovinj, Croatia
TDR d.o.o.
Osje˘cka 2, 33000 Virovitica, Croatia
Hrvatski Duhani d.d. Tobacco Leaf Processing (89.55%) 

Cuba
Parcela nº 2 a noroeste do terminal de contêineres de Mariel, a 2,2 
km do vértice nº 4, Município de Mariel, Província de Artemisa, na 
República de Cuba.
Brascuba Cigarrillos S.A. (50%)

Cyprus
Photiades Business Centre, 5th Floor, 8 Stasinou Avenue, Nicosia, 
CY-1060, Cyprus
B.A.T (Cyprus) Limited
Rothmans (Middle East) Limited

Czech Republic
Karolinská 654/2, Prague 8 – Karlín, 186 00, Czech Republic 
British American Tobacco (Czech Republic), s.r.o. 

Denmark
Vester Farimagsgade 19, 1606 Copenhagen, Denmark
British American Tobacco Denmark A/S (House of Prince A/S) 
Precis (1789) Denmark A/S

Egypt
Administrative unit no.1, 5th Floor, Building S2B, Sector A, 
Downtown Mall Katameya, 5th settlement, New Cairo, Egypt
BETCO for General Services and Marketing LLC
BETCO for Trade and Distribution LLC
British American Tobacco Egypt LLC

British American Tobacco North Africa LLC

Eritrea
P.O. Box 749, 62 Fel Ket Street, Asmara, Eritrea
British American Tobacco (Eritrea) Share Company#

Estonia
Tornimäe 7-10, 10145 Tallinn, Estonia
British American Tobacco Estonia AS

Fiji
Lady Maria Road, Nabua, Suva, Fiji
British American Tobacco (Fiji) Marketing Pte Limited
Central Manufacturing Company Pte Limited
Rothmans of Pall Mall (Fiji) Pte Limited

Finland
Itamerentori 2, 00180, Helsinki, Finland
British American Tobacco Finland Oy

France
111 Avenue Victor Hugo, Paris, 75016, France
Carreras France SAS
Cœur Défense Tour A 100-110 Esplanade de Gaulle 92932 Paris 
La Défense Cedex, France
British American Tobacco France SAS 

Germany
Alsterufer 4, 20354 Hamburg, Germany
BATIG Gesellschaft fur Beteiligungen m.b.H. 
British American Tobacco (Germany) GmbH 
British American Tobacco (Industrie) GmbH 
Schutterwalder Straße. 23, 01458 Ottendorf-Okrilla, Germany
Quantus Beteiligungs – und Beratungsgesellschaft mbH

Ghana
F190/5 Josiah Tongogari Street, Opposite Tante Marie Restaurant, 
Labone-Accra, Ghana
British American Tobacco Ghana Limited (97.09%) 

Greece
27, Ag. Thoma Street, Maroussi, 151 24, Greece
British American Tobacco Hellas S.A.

Guernsey
St. Martin’s House, Le Bordage, St. Peter’s Port, GY1 4AU, Guernsey
Belaire Insurance Company Limited

Guyana
Lot 122 Parade Street, Kingston, Georgetown, Guyana
Demerara Tobacco Company Limited (70.25%) 

Honduras
Boulevard del Sur, Zona El Cacao, San Pedro Sula, Depart. 
de Cortés, Honduras
Tabacalera Hondureña S.A. (83.64%) 

Hong Kong
11/F, One Pacific Place, 88 Queensway, Hong Kong
British American Tobacco China Investments Limited
LEHMAN, LEE & XU CORPORATE SERVICES, Suite 3313, Tower One, 
Times Square, 1 Matheson Street, Causeway Bay, Hong Kong 
Reynolds Asia-Pacific Limited
Level 30, Three Pacific Place, 1 Queen’s Road East, Wanchai, 
Hong Kong
British American Tobacco Asia-Pacific Region Limited
British-American Tobacco Company (Hong Kong) Limited
Level 24, Suites 2407 - 09, 3 Pacific Place, 1 Queen’s Road East, 
Wanchai, Hong Kong 
BAT Global Travel Retail Limited
Units 2501 and 2506 to 2510, 25/F Island Place Tower, Island Place 
510, King’s Road, Hong Kong
American Cigarette Company Limited

Hungary
H-1124, Budapest, Csörsz utca 49-51. 3. em., Hungary
BAT Pécsi Dohánygyár Korlátolt Felelosségu Társaság

BAT Annual Report and Form 20-F 2020257

Indonesia
Capital Place Office Tower, 6th Floor, Jl. Gatot Subroto Kav. 18, 
Jakarta 12710 Indonesia
PT Bentoel Internasional Investama, Tbk (92.48%) 
Jl. Raya Karanglo, 1 Desa Banjararum, Kecamatan Singosari, Jawa 
Timur 65153 Indonesia
PT Bentoel Prima4 (100%) (99.99%)^ 
Jl. Susanto No. 2B, Ciptomulyo, Sukun, Malang, Jawa Timur 
65148 Indonesia
PT Bentoel Distribusi Utama (100%) (99.8%)^ 

Iran, Islamic Republic of
Unit 5001, No.0, Sahand 1 St., Sabalan 1 St., Phase 3, Eshtehard 
Industrial Estate, Palang Abad, Alborz Provine, Islamic Republic 
of Iran
B.A.T. Pars Company (Private Joint Stock) (99%) 
No. 88, Baran Bld., Kuyeh Sayeh, Across Mellat Park, Vali’asr Ave., 
Tehran, Islamic Republic of Iran
TDR Parsian Company (PJS) (In Liquidation)

Iraq
Enkawa, Erbil, Kurdistan Region of Iraq
B.A.T. Iraqia Company for Tobacco Trading Limited

Ireland
Suite D, 2nd Floor, The Apex Building, Blackthorn Road, Sandyford 
Industrial Estate, Dublin 18, Republic of Irel and
Carroll Group Distributors Limited
P.J. Carroll & Company Limited4
Rothmans of Pall Mall (Ireland) Limited5

Isle of Man
c/o Boston MFO, 2nd Floor, St Mary’s Court, 20 Hill Street, Douglas, 
IM1 1EU, Isle of Man
Abbey Investment Company Limited
The Raleigh Investment Company Limited
Tobacco Manufacturers (India) Limited

Italy
Via Amsterdam 147, 00144 Rome, Italy
British American Tobacco Italia S.p.A.

Ivory Coast
Rue des Jardins -Immeuble Sayegh-Mezzanine, Abidjan, Cocody 2 
plateaux, Côte d’Ivoire
British American Tobacco RCI SARL
Marcory, Immeuble Plein Ciel Boulevard VGE – 6 BP 1377, 
Ivory Coast 
Tobacco Marketing Consultant CDI SARL (In Liquidation)

Jamaica
13A Ripon Road, Kingston 5, Jamaica
Carreras Limited (50.40%) 8 
Sans Souci Development Limited (100%) (50.40%) ^ 8
Sans Souci Limited (100%) (50.40%) ^ 8

Japan
Midtown Tower 20F, 9-7-1 Akasaka, Minato-ku, Tokyo, Japan
British American Tobacco Japan, Ltd. 

Jersey
22 Grenville Street, St Helier, JE4 8PX, Jersey
Pathway 5 (Jersey) Limited

Jordan
Airport Road, Al Qastal Industrial Area, Air Cargo Road, Amman, 
Jordan
British American Tobacco – Jordan Private Shareholding 
Company Limited11

Kazakhstan
240G, Nursultan Nazarbayev avenue, A26F8D4 Almaty, Republic 
of Kazakhstan 
British American Tobacco Kazakhstan Trading LLP

Kenya
8 Likoni Road, Industrial Area, P.O. Box 30000-00100, Nairobi, Kenya
BAT Kenya Tobacco Company Limited (100%) (60%)^ 
British American Tobacco Area Limited
British American Tobacco Kenya plc (60%)
East African Tobacco Company (Kenya) Limited (100%) (60%)^ 

Korea, Republic of
141, Gongdan1-ro, Sanam-Myun, Sacheon City, Kyungsangnamdo, 
Korea (the Republic of)
British American Tobacco Korea Manufacturing Limited 
42FI Gangnam Finance Center, 152 Teheran-ro, Gangnam-gu, Seoul, 
Korea (the Republic of)
British American Tobacco Korea Limited 

Kosovo, Republic of 
Llapllaselle p.n., 10500 Gracanicë, Republic of Kosovo
British American Tobacco Kosovo SH.P.K.

Latvia
Mukusalas iela 101, Riga LV-1004, Latvia
British American Tobacco Latvia SIA

Lithuania
J. Galvydžio g. 11-7, LT-08236 Vilnius Lithuania
UAB British American Tobacco Lietuva

Luxembourg
1, Rue Jean Piret, 2350 Luxembourg, Grand Duchy of Luxembourg
British American Tobacco Brands (Switzerland) Limited

Malawi
Northgate Arcade Complex, Masauko Chipembere Highway, 
Blantyre, Malawi
British American Tobacco (Malawi) Limited

Malaysia
12th Floor, Menara Symphony, No. 5, Jalan Prof Khoo Kay Kim, 
Seksyen 13, 46200, Petaling Jaya, Selangor Darul Ehsan, Malaysia
British American Tobacco GSD (Kuala Lumpur) Sdn Bhd
Level 11, Sunway Geo Tower, Jalan Lagoon Selatan, Sunway South 
Quay, Bandar Sunway, 47500 Subang Jaya, Selangor Darul Ehsan, 
Malaysia
BAT Aspac Service Centre Sdn Bhd
Level 19, Guoco Tower, Damansara City, No. 6 Jalan Damanlela, 
Bukit Damansara, 50490 Kuala Lumpur, Malaysia
British American Tobacco Malaysia Foundation7
British American Tobacco (Malaysia) Berhad (50%)
Commercial Marketers and Distributors Sdn. Bhd. (100%) (50%)^ 
Rothmans Brands Sdn. Bhd. (100%) (50%)^ 
Tobacco Importers and Manufacturers Sdn. Bhd. (100%) (50%)^ 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information258

Financial Statements
Group Companies and Undertakings 
Continued

Mali
DJELIBOUGOU-Immeuble BASSARO- BP 2065, Bamako -Mali
British American Tobacco (Mali) Sarl

Malta
PM Building, Level 2, Mriehel Industrial Zone, Bone Street, Mriehel, 
BKR3000, Malta
British American Tobacco (Malta) Limited
Central Cigarette Company Limited
Rothmans of Pall Mall (Malta) Limited

Mexico
Francisco I Madero 2750 Poniente, Colonia Centro, Monterrey, 
Nuevo León, C.P. 64000, Mexico
British American Tobacco Mexico Comercial, S.A. de C.V.
British American Tobacco Mexico, S.A. de C.V.4
British American Tobacco Servicios S.A. de C.V.
Cigarrera La Moderna, S.A. de C.V.
Predio Los Sauces Sin número, Colonia Los Sauces, C.P. 63197, 
Tepic, Nayarit, Mexico
Procesadora de Tabacos de Mexico, S.A. de C.V. (93%) 

Moldova, Republic of
65, Stephan cel Mare Str., off. 414-417, Chisinau, MD2001, 
Republic of Moldova
British American Tobacco – Moldova S.R.L.

Mozambique
2289 Avenida de Angola, Maputo, Mozambique
British American Tobacco Mozambique Limitada (95%) 
Sociedade Agricola de Tabacos Limitada (95%) 

Myanmar
Min Aye Yar Street, Plot No. (55, 56), Survey Ward No. (14) Shwe 
Than Lwin Industrial Zone, Hlaing Tharyar Township Yangon Region, 
Myanmar
British American Tobacco Myanmar Limited (95%)8
British American Tobacco Myanmar Services Limited8

Namibia
24 Orban Street, Klein Windhoek, Namibia
Twisp (Pty) Limited
Shop 48, Second Floor Old Power Station Complex, Armstrong 
Street, Windhoek, Namibia
British American Tobacco Namibia (Pty) Limited 

Netherlands
Handelsweg 53 A, 1181 ZA, Amstelveen, Netherlands
Aruba Properties B.V.
B.A.T Finance B.V.
B.A.T. Netherlands Finance B.V.
British American Tobacco European Operations Centre B.V.
British American Tobacco Exports B.V. 
British American Tobacco Holdings (Australia) B.V.
British American Tobacco Holdings (Malaysia) B.V.
British American Tobacco Holdings (South Africa) B.V.
British American Tobacco Holdings (The Netherlands) B.V. 
British American Tobacco Holdings (Venezuela) B.V.
British American Tobacco Holdings (Vietnam) B.V.
British American Tobacco International (Holdings) B.V.
British American Tobacco International Investments B.V.
British American Tobacco Manufacturing B.V.
Molensteegh Invest B.V.
Precis (1789) B.V.
Precis (1790) B.V.
Rothmans Far East B.V.
Rothmans International Holdings B.V.
Rothmans International Holdings II B.V.
Rothmans Tobacco Investments B.V.

Rothmans UK Holdings B.V.

New Zealand
2 Watt Street, Parnell, Auckland, 1052, New Zealand
British American Tobacco (New Zealand) Limited 
British American Tobacco Holdings (New Zealand) Limited
Mint Advisory Limited, Suite 6, 8 Turua Street, St Heliers, Auckland, 
1071, New Zealand
New Zealand (UK Finance) Limited#

Niger
Rue du Parc, Quartier Terminus, Niamey, Niger
British American Tobacco Niger (In Liquidation)

Nigeria
1, Tobacco Road, Oluyole Local Government Area, Ibadan, Oyo 
State, Nigeria
British American Tobacco (Nigeria) Limited

2 Olumegbon Road, Ikoyi, Lagos, Nigeria
British American Tobacco Marketing Nigeria Limited

BAT Annual Report and Form 20-F 2020259

North Macedonia, Republic of
Blvd. 8-mi SEPTEMVRI No. 18, 1000 Skopje, Republic of Macedonia
TDR SKOPJE DOOEL Skopje

Norway
Dronning Eufemias Gate 42. 0191 Oslo, Norway
British American Tobacco Norway AS

Pakistan
Serena Business Complex. Khayaban-e-Suhrwardy, Islamabad, 
Pakistan
British American Tobacco SAA Services (Private) Ltd
Pakistan Tobacco Company Limited (94.65%)
Bun Khurma Chichian Road, Mirpur Azad Jammu & Kashmir, 
Pakistan

Phoenix (Private) Limited (100%) (94.65%)^

Panama
Torre Banco Panama, Boulevard Costa Del Este y Aveida La 
Rotonda, Piso 14, Oficina 1400, Costa del Este Ciudad de Panama, 
Panama
BAT Caribbean, S.A.
British American Tobacco Central America S.A. (87.65%) 
British American Tobacco Panama S.A.
Tabacalera Istmeña S.A.

Papau New Guinea
Ashurst Png, Level 11 Mrdc Haus, Cnr Of Musgrave Street and 
Champion Parade, Port Moresby, National Capital District, Papau 
New Guinea
British American Tobacco (PNG) Limited
Papua New Guinea Tobacco Co. Ltd
Paradise Tobacco Co. Limited
Rothmans of Pall Mall (P.N.G) Limited 

Paraguay
Avda. Aviadores del Chaco N° 2050 (World Trade Center, Torre 2, 
Piso 17), Asunción, Paraguay
British American Tobacco Productora de Cigarrillos S.A.

Peru
Pasaje Santa Rosa 256, Ate, Lima, Perú
British American Tobacco del Peru Holdings S.A. (98.55%)6
British American Tobacco del Peru, S.A.C.

Philippines
31 Tayuman Street, Tondo, Manila, Philippines
Alhambra Industries Inc.#

Poland
Aleja Wojska Polskiego 23c, 63-500, Ostrzeszow, Poland
CHIC sp.zo.o.
CHIC sp.zo.osp.k. 
Chic Holding sp.zo.o
Chic Investments sp.zo.o.
eSMOKING Liquids sp.zoo
eSMOKING Liquids sp.zo.o.sp.k.
Nicoventures Polska Sp. z.o.o.
Krakowiakow 48, 02-255, Warszawa, Poland
British American Tobacco Polska Trading sp. zo.o. 
Rubiez 46, 61-612, Poznan, Poland

eSMOKING INSITUTE sp.zoo
ul. IŁZECKA  26E,  02-135, Warszawa, Poland 
Nicoventures Poland sp. z o.o.

Ul. Tytoniowa 16, 16-300, Augustow, Poland
British-American Tobacco Polska S.A. 

Portugal
Edificio Amoreiras Square, Rua Carlos Alberto da Mota Pinto 17, 3e 
A, 1070-313, Amoreiras, Lisboa, Portugal

COTAPO Empreendimentos Commerciais e Industriais S.A.

Sociedade Unificada de Tabacos Limitada (76.4%)

Qatar
P O Box 6689, 41 Floor, Tornado Tower, West Bay, Doha, Qatar
British American Tobacco Q LLC

Réunion
5, Immeuble Cap, Avenue Théodore Drouhet, ZAC Horizon 2000, 
Le Port, 97420, IIe de la Réunion
B.A.T. La Reunion SAS

Romania
319 Splaiul Independentei, Sema Parc ‘City Building’, 1st Floor, 
6th Sector, Bucharest, Romania
British American Shared Services (Europe) S.R.L.
319 Splaiul Independentei, Sema Parc ‘City Building’, 6th Floor, 
6th Sector, Bucharest, Romania
BRITISH American GBS Recruitment S.R.L.
Municipiul Ploiesti, Str. Laboratorului, NR 17-19, Judetul Prahova, 
Romania
British-American Tobacco Romania Investment S.R.L.
Bucharest Business Park, Building A (3rd floor) and Building B2 
(floors 2-4), 1A Bucuresti – Ploiesti (DN1) Road, Sector 1, Bucharest 
013681, Romania
British American Tobacco (Romania) Trading SRL 

Russia
38, 3rd Konnaya lakhta, Saint Petersburg, 197229 Russia
JSC ‘British American Tobacco-SPb’#
Building 2, 17 Krylatskaya Street, Moscow, 121614 Russia
JSC ‘International Tobacco Marketing Services’ 

Rwanda
SORAS Building, Boulevard de la Revolution P.O Box 650 Kigali, 
Rwanda

British American Tobacco Rwanda Limited

Saint Lucia
c/o ADCO Incorporated, 10 Manoel Street, Castries, Saint Lucia
Carisma Marketing Sercices Ltd 
Pointe Seraphine, Castries, Saint Lucia
Rothmans Holdings (Caricom) Limited

Samoa
Vaitele Estate, Vaitele, Samoa
British American Tobacco Company (Samoa) Limited

Saudi Arabia, Kingdom Of
7051 Al Amir Sultan-Al Salamah District, Unit 1302. Jeddah 23525 - 
2661 Saudi Arabia
BAT Saudia for Trading
Eastern Tobacco Company For Trading

Senegal
Almadies, Route Hôtel Méridien en Face Club Med, Dakar, Senegal 
BP 3174
Tobacco Marketing Consultant TMC S.A.R.L. (In Liquidation)

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information260

Financial Statements
Group Companies and Undertakings 
Continued

Serbia
Bulevar Milutina Milankovica 1ž, Belgrade, 11070, Serbia
British American Tobacco South – East Europe d.o.o.
Kralja Stefana Provencanog 209, Vranje, 17500, Serbia
British American Tobacco Vranje a.d. 

Singapore
15 Senoko Loop, Singapore, 758168
British-American Tobacco (Singapore) Private Limited
British-American Tobacco Marketing (Singapore) Private Limited
18 Ah Hood Road #12-51, Hiap Hoe Bldg at Zhongshan Park, 
Singapore, 329983
British American Tobacco Sales & Marketing Singapore Pte. Ltd.
Shenton Way, #33-00 OUE Downtown, Singapore 068809
RHL Investments Pte Limited# (In Liquidation)

Slovenia
Bravni˘carjeva ulica 13, 1000 Ljubljana, Slovenia
British American Tobacco d.o.o.

Solomon Islands
Kukum Highway, Ranadi, Honiara, Honiara, Solomon Islands
Solomon Islands Tobacco Company Limited

South Africa
Waterway House South, 3 Dock Road, V&A Waterfront, Cape Town 
8000, South Africa

Agrega EEMEA (Pty) Limited
Amalgamated Tobacco Corporation (South Africa) (Pty) Limited
American Cigarette Company (Overseas) (Pty) Ltd
Benson & Hedges (Pty) Limited
British American Shared Services Africa Middle East (Pty) Limited
British American Tobacco GSD (South Africa) (Pty) Limited
British American Tobacco Holdings South Africa (Pty) Limited#
British American Tobacco Properties South Africa (Pty) Ltd.
British American Tobacco Services South Africa (Pty) Limited
British American Tobacco South Africa (Pty) Limited
British American Tobacco East and Southern Africa (Pty) Limited
Brown & Williamson Tobacco Corporation (Pty) Limited
Business Venture Investments No 216 (Pty) Limited

Carlton Cigarette Company (Pty) Limited
John Chapman (Pty) Limited
John Player & Sons (Pty) Limited
Kentucky Tobacco Corporation (Pty) Limited
Martins of London (Pty) Limited
Rembrandt Tobacco Corporation (Overseas) (Pty) Ltd
Riggio Tobacco Corporation of New York (Pty) Ltd
Rothmans of Pall Mall London (Pty) Limited
St. Regis Tobacco Corporation (Pty) Ltd
Thomas Bear’s Son & Co (Pty) Limited
Tobacco Research and Development Institute (Pty) Limited
Twisp (Pty) Limited
W.D. & H.O. Wills (Pty) Limited
Westminster Tobacco Company (Cape Town & London) (Pty) 
Limited
Winfield Tobacco Corporation (Pty) Limited
Winston Tobacco Company (Pty) Limited

Spain
Torreo Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain
British American Tobacco España, S.A. 

Sri Lanka
178 Srimath Ramanathan Mawatha, Colombo, 15, Sri Lanka
Ceylon Tobacco Company Plc (84.13%) 

Sudan
Byblos Tower, Al-Muk Nemer Street, Postal Code 11111, P.O Box 1381, 
Khartoum, Sudan
Blue Nile Cigarette Company Limited

Swaziland
213 King Mswati III Avenue West, Matsapha Industrial Site, 
Mutsapha, eSwatini
British American Tobacco Swaziland (Pty) Limited

Sweden
Södra Järnvägsgatan 13, 4 fl. SE-252 24 Helsingborg, Sweden
Niconovum AB
Stationsvägen 11, 523 74 Hokerum, Sweden
Winnington AB 
Stenåldersgatan 23, 213 76 Malmö, Sweden
Fiedler & Lundgren AB
Västra Trädgårdsgatan 15, 11153 Stockholm, Sweden
British American Tobacco Sweden AB

Switzerland
Route de France 17, 2926 Boncourt, Geneva, Switzerland
American-Cigarette Company (Overseas) Limited
BAT Switzerland Vending SA
British American Tobacco Switzerland SA 
Nicoventures Communications (Switzerland) SA
Rothmans of Pall Mall Limited
Route de la Glâne 107, c/o NBA Fiduciaire S.A. 1752 Villars-sur-Glâne, 
Switzerland
Intertab S.A. (50%) 
c/o Seepark AG, Gartenstrasse 4, 6300 Zug, Switzerland
British American Tobacco International Limited (In Liquidation) 

Tanzania
Acacia Estate Building, Kinondoni Road, P.O Box 288, Dar es Salaam.
Tanzania
BAT Distribution Tanzania Limited 
British American Tobacco (Tanzania) Limited 
International Cigarette Distributors Limited (99%) 
Zanzibar Distribution Company Limited (99%) 

Trinidad and Tobago
Corner Eastern Main Road and Mt. D’or Road, Champs Fleurs, 
Trinidad and Tobago
The West Indian Tobacco Company Limited (50.13%)

Turkey
Orjin Maslak İş Merkezi, Eski Büyükdere Caddesi, Kat 9-10, Maslak, 
Sarıyer, İstanbul
British American Tobacco Tütün Mamulleri Sanayi ve Ticaret 
Anonim Sirketi 

BAT Annual Report and Form 20-F 2020261

Uganda
10th Floor, Lotis Towers, Plot 16 Mackinnon Road, Nakasero, 
Kampala, Uganda
British American Tobacco Uganda Limited (90%) 

Ukraine
13-15 Bolsunovska Str, Kyiv, 01014 Ukraine
LLC ‘British American Tobacco Sales and Marketing Ukraine’ 
21 Nezalezhnosti Str, Pryluky, Chernihiv Region, 17502 Ukriane
PJSC ‘A/T B.A.T. – Prilucky Tobacco Company’

United Arab Emirates
Jumeriah Business Centre 3, 37th Floor, Jumeirah Lake Towers, 
Dubai, P.O. Box 337222, United Arab Emirates
British American Tobacco GCC DMCC
British American Tobacco ME DMCC
Unit # 2680, DMCC Business Center- Level # 1, Jewellery & 
Gemplex 3 Dubai United Arab Emirates
British American Tobacco International DMCC

United Kingdom
212-218 Upper Newtownards Road, Belfast, BT4 3ET, 
Northern Ireland
Murray, Sons & Company, Limited
7 More London, Riverside, London, SE1 2RT, United Kingdom
Ryesekks P.L.C. (50%) (In Liquidation)
Building 7, Chiswick Business Park, 566 Chiswick High Road, 
London, England, W4 5YG, United Kingdom
British American Tobacco UK Limited
Ten Motives Limited
10 Motives Limited
Globe House, 1 Water Street, London, WC2R 3LA, United Kingdom
Advanced Technologies (Cambridge) Limited
Allen & Ginter (UK) Limited
B.A.T (U.K. and Export) Limited 
B.A.T Cambodia (Investments) Limited
B.A.T Far East Holding Limited
B.A.T Far East Leaf Limited
B.A.T Services Limited 
B.A.T Uzbekistan (Investments) Limited
B.A.T Vietnam Limited
B.A.T. (Westminster House) Limited
B.A.T. China Limited
BAT Finance COP Limited
BATIF Dollar Limited
BATUS Limited
Big Ben Tobacco Company Limited
British American Shared Services (GSD) Limited
British American Shared Services Limited
British American Tobacco (AIT) Limited

British American Tobacco (GLP) Limited 
British American Tobacco (Investments) Limited 
British American Tobacco (Philippines) Limited 
British American Tobacco (Serbia) Limited
British American Tobacco (South America) Limited
British American Tobacco China Holdings Limited
British American Tobacco Exports Limited
British American Tobacco Georgia Limited
British American Tobacco Global Travel Retail Limited 
British American Tobacco International Holdings (UK) Limited
British American Tobacco Investments (Central & Eastern Europe) 
Limited
British American Tobacco Italy Investments Limited
British American Tobacco Italy Limited
British American Tobacco Korea (Investments) Limited
British American Tobacco Malaysia (Investments) Limited
British American Tobacco Peru Holdings Limited
British American Tobacco UK Pension Fund Trustee Limited8 
British-American Tobacco (Mauritius) p.l.c.
Carreras Rothmans Limited#
Chelwood Trading & Investment Company Limited
East African Tobacco Company (U.K.) Limited
Lord Extra Limited
Myddleton Investment Company Limited
Nicovations Limited
Nicoventures Holdings Limited
Nicoventures Retail (UK) Limited
Nicoventures Trading Limited
Powhattan Limited
Precis (2396) Limited
Ridirectors Limited
Rothmans Exports Limited
Rothmans International Limited
Rothmans International Tobacco (UK) Limited
Rothmans International Services Limited
Rothmans of Pall Mall (Overseas) Limited
Rothmans Trading Limited
Ryservs (1995) Limited
Ryservs (No.3) Limited
Tobacco Exporters International Limited
Tobacco Marketing Consultants Limited
Venezuela Property Company Limited
Westanley Trading & Investment Company Limited
Westminster Tobacco Company Limited
Globe House, 2 Milford Lane, London, WC2R 3LN, United Kingdom
World Investment Company Limited

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information262

Financial Statements
Group Companies and Undertakings 
Continued

Globe House, 4 Temple Place, London, WC2R 2PG, United Kingdom
Amalgamated Tobacco Company Limited
American Cigarette Company (Overseas) Limited
Ardath Tobacco Company Limited
B.A.T Additional Retirement Benefit Scheme Trustee Limited
B.A.T Industries p.l.c.
B.A.T. International Finance p.l.c.*
B.A.T. Operating Finance Limited
BATLaw Limited
BATMark Limited*
Benson & Hedges (Overseas) Limited
British American Global Shared Services Limited
British American Tobacco (1998) Limited*
British American Tobacco (2009) Limited
British American Tobacco (2009 PCA) Limited
British American Tobacco (2012) Limited
British American Tobacco (Brands) Limited 
British American Tobacco (Corby) Limited
British American Tobacco (NGP) Limited
British American Tobacco Healthcare Trustee Limited
British American Tobacco Taiwan Logistics Limited
British-American Tobacco (Holdings) Limited 
Brown & Williamson Tobacco Corporation (Export) Limited
BTomorrow Ventures Limited
Carreras Limited
Courtleigh of London Limited
Dunhill Tobacco of London Limited
John Sinclair Limited
Louisville Securities Limited
Moorgate Tobacco Co. Limited
Peter Jackson (Overseas) Limited
Precis (1789) Limited
Precis (1814) Limited
Rothmans International Enterprises Limited
Rothmans of Pall Mall Limited
Senior Service (Overseas) Limited
South Western Nominees Limited
The London Tobacco Company Limited
Tobacco Insurance Company Limited
Weston (2009) Limited
Weston Investment Company Limited

United States
CSC-Lawyers Incorporating Service, 2710 Gateway Oaks Drive, 
Suite 150N, Sacramento CA 95833-3505, United States
Genstar Pacific Corporation
251 Little Falls Drive, Wilmington, DE 19808, United States
B.A.T Capital Corporation 
BATUS Holdings Inc.
BATUS Japan, INC.
BATUS Retail Services, Inc.
British American Tobacco (Brands), Inc. 
Brown & Williamson Holdings, Inc.
BTI 2014 LLC
Imasco Holdings Group, Inc.
Imasco Holdings, Inc.
ITL (USA) Limited
Louisville Corporate Services, Inc.
Nicoventures U.S. Limited
Farmers Bank Building, Suite 1402, 301 N. Market Street, 
Wilmington, DE 19801, United States
Reynolds Finance Company 
3700 Airpark Drive, Owensboro, KY 42301, United States
Kentucky BioProcessing, Inc.
401 N. Main Street, Winston-Salem, NC 27101, United States
Conwood Holdings, Inc.
EXP Homes, LLC
Lorillard Licensing Company LLC
Lorillard, LLC
Modoral Brands Inc.
Northern Brands International, Inc.
R.J. Reynolds Global Products, Inc.
R.J. Reynolds Tobacco Company
R.J. Reynolds Tobacco International, Inc
R.J. Reynolds Vapor Company
R.J. Reynolds Tobacco Co.
R.J. Reynolds Tobacco Holdings, Inc.
RAI Innovations Company
RAI International, Inc.
RAI Services Company
RAI Strategic Holdings, Inc.
RAI Trade Marketing Services Company
Reynolds American Inc. 
Reynolds Brands Inc.
Reynolds Technologies, Inc.
RJR Realty Relocation Services, Inc.
RJR Vapor Co., LLC
Rosswil LLC
S.F. Imports, Inc.
Spot You More, Inc.
Vuse Stores LLC 

BAT Annual Report and Form 20-F 2020263

3220 Knotts Grove Road, Oxford, NC 27565, United States
Santa Fe Natural Tobacco Company, Inc.
5106, Tradeport Dr., Memphis, TN 38141, United States
American Snuff Company, LLC

Uruguay
Juncal 1392, Montevideo, Uruguay
Kellian S.A.

Uzbekistan
77 Minor Passage, Tashkent, 100084, Uzbekistan
JSC JV “UZBAT A.O.” (97.38%) 

Venezuela
Registro Mecantil Primero de la Circunscripción, Judical des 
Distrito, Capital y Estado, Miranda, Venezuela
Agrega de Venezuela, Agreven, C.A. (50%) 
Avenida Francisco de Miranda, Edificio Bigott, Los Ruices, Caracas 
– Estado Miranda, 1010, Venezuela
Agrobigott, C.A.
Compania Anonima Cigarrera Bigott Sucesores 
Distribuidora Bigott, C.A.
Avenida Francisco de Miranda, Torre Regelfall, Municipio Chacao, 
Estado, Miranda, Caracas, Venezuela
Proyectos de Inversion BAT 1902 C.A.

Vietnam
19/F Mplaza Saigon, 39 Le Duan Street, Ben Nghe Ward, District 1, 
Ho Chi Minh City, Vietnam
East Asia Area Services Company Limited
Area 8, Long Binh Ward, Bien Hoa City, Dong Nai Province, Vietnam
British American Tobacco – Vinataba (JV) (70%)
Lot 45C/I, Road #7, Vinh Loc Industrial Park, Binh Chanh District, 
Ho Chi Minh City, Vietnam
VINA-BAT Joint Venture Company Limited (49%) 

Zambia
Plot No. PH1 IND & 53 & 54, LS-MFEZ, Chifwema Road, Lusaka, 
Zambia
British American Tobacco (Zambia) plc (78.08%) 

Zimbabwe
Manchester Road 1, Southerton, Harare, Zimbabwe
American-Cigarette Company (Overseas) (Private) Ltd
British American Tobacco Zimbabwe (Holdings) Limited (63.74%)
Rothmans Limited

Associated Undertakings and Joint Ventures

Croatia
Slavonska avenija 11a, 10000 Zagreb, Croatia
Tisak d.d. (41.86%) 

France
88 Avenue des Ternes, 75017, Paris, France 
Alcome SAS (24%)

Hungary
H-6800 Hódmezóvásárhely, Erzsébeti út 5/b, Hungary
Országos Dohányboltellátó Korlátolt Felelosségu Társaság (49%) 

India
Virginia House, 37, J.L. Nehru Road, Kolkata, 700071, India
ITC Limited (29.42%) 
Azamabad, Andhra Pradesh, Hyderabad, 500 020, India
VST Industries Limited (32.16%)8

United Kingdom
65a Hopton Street, London,SE1 9LR, United Kingdom
AYR LTD (13.14%)9

Uzbekistan
Gulobod Village, Samarkand Region, 140100, Uzbekistan
FE “Samfruit” JSC (38.63%)

Yemen
P.O. Box 14, Sanna, Yemen
Kamaran Industry and Investment Company (31%) 
P.O. Box 5302, Hoban, Taiz, Yemen
United Industries Company Limited (32%) 

Joint Operations

Hong Kong
29/F, Oxford House, 979 King’s Road, Taikoo Place, Quarry Bay, 
Hong Kong
CTBAT International Co. Limited (50%) 

Notes:
1.  Ownership held in the class of US Dollar 100 (100%) (76.30%)^ and US Dollar 49,900 (100%).

2. Ownership held in the class of Series F and 2nd Preferred shares.

3. Ownership held in the class of A shares (50%) and class of B shares (100%).

4. Ownership held in class of A shares and B shares.

5. Ownership held solely in class of preference shares. 

6. Ownership held in class of Investment stock (98.98%) and Ordinary shares (98.35%).

7. Company limited by guarantee.

8. 31 March year-end.

9. 31 May year-end.

10. 30 June year-end.

11. 30 November year-end.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information264

Financial Statements

Balance Sheet@
British American Tobacco p.l.c. – at 31 December

Assets
Fixed assets
Investments in Group undertakings

Current assets
Debtors
Cash at bank and in hand
Derivative financial instruments 

Total current assets
Total assets

Equity
Capital and reserves
Called up share capital 
Share premium account
Capital redemption reserve
Merger reserves
Other reserves
Profit and loss account

Total shareholders’ funds

Liabilities
Creditors
Derivative financial instruments

Total liabilities
Total Equity and liabilities

The accompanying Notes on the Accounts are an integral part of the Parent Company financial statements.

On behalf of the Board

Richard Burrows
Chairman

16 February 2021

Note

2020
£m

2019
£m

2

3

4

5

27,995

27,908

8,373
5
-
8,378
36,373

614
104
101
23,116
90
9,263
33,288

3,085
-
3,085
36,373

7,644
5
8
7,657
35,565

614
95
101
23,116
90
8,529
32,545

3,020
–
3,020
35,565

BAT Annual Report and Form 20-F 2020Statement of Changes in Equity@
British American Tobacco p.l.c. – for the year ended 31 December

Called up 
share capital
£m

Share  
premium  
account
£m

Merger  
Reserve
£m

Capital  
redemption  
reserves
£m

Other  
Reserves
£m

1 January 2020
Increase in share capital
Profit for the financial year
Dividends – on equity shares
Consideration paid for purchase of own shares 
held in Employee Share Ownership Trusts
Other movements*

31 December 2020

614
–
–
–

–
–
614

95
9
–
–

–
–
104

23,116
–
–
–

–
–
23,116

101
–
–
–

–
–
101

90
–
–
–

–
–
90

1 January 2019
Increase in share capital
Profit for the financial year
Dividends – on equity shares
Consideration paid for purchase of own shares 
held in Employee Share Ownership Trusts
Other movements*

31 December 2019

*  Other movements includes share-based payments.

Called up 
share capital
£m

Share  
premium 
account
£m

Merger  
Reserve
£m

Capital  
redemption  
reserves
£m

Other  
Reserves
£m

614
–
–
–

–
–
614

92
3
–
–

–
–
95

23,116
–
–
–

–
–
23,116

101
–
–
–

–
–
101

90
–
–
–

–
–
90

265

Total  
Equity
£m

32,545
9
5,304
(4,747)

(14)
191
33,288

Total  
Equity
£m

29,932
3
6,106
(3,476)

(115)
95
32,545

Profit  
and  
loss  
account
£m

8,529
–
5,304
(4,747)

(14)
191
9,263

Profit  
and  
loss  
account
£m

5,919
–
6,106
(3,476)

(115)
95
8,529

There was no difference between profit and loss for the period and total comprehensive income for the period.

The profit and loss account is stated after deducting the cost of treasury shares which was £5,138 million at 31 December 2020 
(31 December 2019: £5,247 million). 

@   denotes section, including accompanying text and tables, that does not 
form part of BAT’s Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information266

Financial Statements

Notes to the Accounts@

1 Accounting Policies
Basis of accounting
The financial statements of the Company have been prepared in 
accordance with the Companies Act 2006 (‘the Act’) and in accordance 
with Financial Reporting Standard 101 Reduced Disclosure Framework 
(’FRS 101’). 

In preparing these financial statements, the Company applies the 
recognition, measurement and disclosure requirements of international 
accounting standards in conformity with the requirements of the Act, 
but makes amendments where necessary in order to comply with the 
Act and has set out below where advantage of the FRS 101 disclosure 
exemptions has been taken, including those relating to:

 – a cash flow statement and related notes;

 – comparative period reconciliations; 

 – disclosures in respect of transactions with wholly-owned subsidiaries; 

 – disclosures in respect of capital management; 

 – the effects of new but not yet effective IFRSs; and 

 – disclosures in respect of the compensation of key 

management personnel.

As the consolidated financial statements of the Group include equivalent 
disclosures, the Company has also taken the exemptions under FRS 101 
available in respect of disclosures under IFRS 2 related to group settled 
share-based payments.

The preparation of the financial statements requires the Directors to 
make estimates and assumptions that affect the reported amounts 
of revenues, expenses, assets and liabilities, and the disclosure of 
contingent liabilities at the date of the financial statements. The key 
estimates and assumptions are set out in the accounting policies 
below, together with the related Notes on the Accounts.

The critical accounting judgements include the determination as to 
whether to recognise provisions and the exposures to contingent 
liabilities (see note 7). Judgement is necessary to assess the likelihood that 
a pending claim is probable (more likely than not to succeed), possible 
or remote. The critical accounting estimates include the review of the 
carrying values of investments in Group companies (note 2). 

As permitted by Section 408 of the Companies Act 2006, the 
profit and loss of the Company has not been presented in these 
financial statements.

The Company is a public limited company which is listed on the 
London Stock Exchange and the Johannesburg Stock Exchange and 
is incorporated and domiciled in the UK. In addition, the Company’s 
shares are traded on the New York Stock Exchange in the form of 
American Depository Shares (ADSs).

Foreign currencies
The functional currency of the Company is sterling. Transactions arising 
in currencies other than sterling are translated at the rate of 
exchange ruling on the date of the transaction.

 Assets and liabilities expressed in currencies other than sterling are 
translated at rates of exchange ruling at the end of the financial year. 
All exchange differences are taken to the profit and loss account in 
the year.

Income
Income consists of dividend income from Group undertakings, fee 
income from financial guarantees and interest income. These are 
included in the profit and loss account when all contractual 
or other applicable conditions for recognition have been met. 
Dividend income is recognised at the same time as the paying 
company recognises the liability to pay a dividend.

Taxation
Taxation is that chargeable on the profits for the period, together 
with deferred taxation. Income tax charges, where applicable, 
are calculated on the basis of tax laws enacted or substantively 
enacted at the balance sheet date. A deferred tax asset is 
recognised only to the extent that it is probable that future taxable 
profits will be available against which the asset can be utilised.

Deferred tax is determined using the tax rates that have been 
enacted or substantively enacted by the balance sheet date and 
are expected to apply when the related deferred tax asset is 
realised or deferred tax liability is settled. As required under IAS 12 
Income Taxes, deferred tax assets and liabilities are not discounted.

Investments in Group companies
Investments in Group companies are stated at cost, together 
with subsequent capital contributions, less provisions for any 
impairment in value, where appropriate.

Dividends
With effect from 1 January 2018, the Company moved to quarterly 
payments of interim dividends. The Company recognises the interim 
dividend as an appropriation of reserves in the period in which it is paid. 

Repurchase of share capital
When share capital is repurchased, the amount of consideration 
paid, including directly attributable costs, is recognised as 
a deduction from equity. Repurchased shares which are not 
cancelled, or shares purchased for the employee share ownership 
trusts, are classified as treasury shares and presented as a 
deduction from total equity.

Related parties
The Company has taken advantage of the exemption under FRS 101 
from disclosing transactions with related parties that are wholly-
owned subsidiaries of British American Tobacco p.l.c. Group.

Financial instruments
Financial assets and financial liabilities are recognised when the 
Company becomes a party to the contractual provisions of the 
relevant instrument and derecognised when it ceases to be a 
party to such provisions. Such assets and liabilities are classified 
as current if they are expected to be realised or settled within 
12 months after the balance sheet date. If not, they are classified as 
non-current. 

Financial instruments are initially recognised at fair value.

The Company’s non-derivative financial assets, including debtors, are 
held in order to collect contractual cash flows and are subsequently 
carried at amortised cost. Non-derivative financial liabilities, including 
creditors, are subsequently carried at amortised cost using the 
effective interest method. Financial guarantees are initially recorded at 
fair value, and subsequently carried at this fair value less accumulated 
amortisation within other creditors. Fees receivable in respect of 
these guarantees are carried at discounted present value.

Derivative financial assets and liabilities are initially recognised, and 
subsequently measured, at fair value, which includes accrued interest 
receivable and payable where relevant. Changes in their fair values are 
recognised in profit and loss. 

Where interest bearing receivables and payables have their floating 
rates based on benchmark rates, such as LIBOR, the Company will 
account for the application of replacement benchmark rates in 
accordance with the Amendments to IFRS 9 Financial Instruments 
published in 2019 (phase 1) and 2020 (phase 2) when applicable.

@   Denotes section, including accompanying text and tables, that does not form part of BAT’s 

Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020 
267

1 Accounting Policies Continued
Impairment of financial assets held at amortised cost
Loss allowances for expected credit losses on financial assets 
which are held at amortised cost are recognised on the initial 
recognition of the underlying asset. Allowances in respect of 
loans and other receivables (debtors) are initially recognised at 
an amount equal to 12 month expected credit losses. Where the 
credit risk on the receivables has increased significantly since initial 
recognition, allowances are measured at an amount equal to the 
lifetime expected credit loss. 

Share-based payments
The Company has equity-settled share-based compensation plans 
in respect of Group employees.

Equity-settled share-based payments are measured at fair value 
at the date of grant. The fair value determined at the grant date 
of the equity-settled share-based payments is expensed over the 
vesting period, based on the Group’s estimate of awards that will 
eventually vest. For plans where vesting conditions are based on 
total shareholder returns, the fair value at date of grant reflects 
these conditions, whereas earnings per share vesting conditions 
are reflected in the calculation of awards that will eventually vest 
over the vesting period.

Fair value is measured by the use of the Black-Scholes option 
pricing model, except where vesting is dependent on market 
conditions when the Monte-Carlo option pricing model is used. 
The expected life used in the models has been adjusted, based on 
management’s best estimate, for the effects of non-transferability, 
exercise restrictions and behavioural considerations. 

The cost of these awards, less any direct recharges made to Group 
companies, are recognised as capital contributions to investments 
in subsidiaries.

Historically, the Company has used the British American Tobacco 
Group Employee Trust (BATGET), which operates as an extension 
of the Company, as the vehicle to obtain shares on market and 
hold them in trust to satisfy outstanding awards. In addition, from 
March 2020 the Company has utilised treasury shares acquired in 
the share buy-back programme to satisfy shared-based payment 
awards made to certain employees. 

2 Investments in Group Companies
The Company’s directly-owned subsidiaries are British American Tobacco (1998) Limited, B.A.T. International Finance p.l.c. and BATMark 
Limited. A full list of indirect subsidiaries and other undertakings as required by Section 409 of the Companies Act 2006 is shown on 
pages 254 to 263 of the Group’s financial statements.

Other movements in investments (additions) are related to share-scheme costs net of recharges as well as the cost of certain parental 
guarantees issued by the Company. 

The Directors are of the opinion that the individual investments in the subsidiary undertakings have a value not less than the amount at 
which they are shown in the Balance Sheet.

Shareholdings at cost less provisions and other fixed asset investments

1 January
Additions

31 December 

2020
£m

27,908
87
27,995

2019
£m

27,901
7
27,908

@   Denotes section, including accompanying text and tables, that does not form part of BAT’s 

Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information268

Financial Statements
Notes to the Accounts@  
Continued

3 Debtors

Amounts due from Group undertakings

Current 
Non-current 
Allowance account

31 December 

Allowance account
1 January
Provided in year
Released during the year
Foreign exchange

31 December

Current
Non-current

31 December 

 2020
£m 

8,373

7,214
1,204
(45)
8,373

 2020
£m 

35
11
–
(1)
45

8
37
45

 2019
£m 

7,644

6,826
853
(35)
7,644

 2019
£m 

37
–
(2)
–
35

8
27
35

Included within amounts due from Group undertakings is an amount of £7,024 million (2019: £6,681 million) which is unsecured, 
interest-bearing and repayable on demand. The interest rate is based on LIBOR, which is unlikely to be offered after the end of 2021. 
The receivable falls under standard lending agreements within the Group which are scheduled to be revised during 2021 to take account 
of global benchmark interest rate reform. The interest rate to be applied in future will be in accordance with the changes to the Group’s 
intercompany lending agreements, and the Company will apply the relevant Amendments to IFRS 9 Financial Instruments at that time. 
The Company does not believe that it would be materially adversely affected by these changes. 

Amounts due from Group undertakings include £1,386 million (2019: £989 million) representing the discounted value of the fees receivable 
from the parental guarantees issued by the Company, of which £183 million (2019: £136 million) is due within one year and £1,204 million 
(2019: £853 million) is due after more than one year. In addition, amounts due from Group undertakings include balances of £8 million 
(2019: £9 million) which are unsecured, interest free and repayable on demand.

4 Shareholders’ Funds
Profit and loss account
As permitted by Section 408 of the Companies Act 2006, the profit and loss of the Company has not been presented in these Financial 
Statements. The profit for the year ended 31 December 2020 was £5,304 million (2019: £6,106 million).

Dividend distributions to the Company’s shareholders are recognised in the period in which these are paid. The Company makes four 
interim quarterly dividend payments.

Details of the Directors’ remuneration, share options and retirement benefits are given in the Remuneration Report in the Group’s Annual 
Report and Accounts. Details of key management compensation are included in note 26 of the Group financial statements. The Company 
had two employees at 31 December 2020 (2019: two). These two employees are Jack Bowles and Tadeu Marroco. The details of their 
remuneration are shown on page 125 of the Group’s Annual Report and Accounts for the year ended 31 December 2020. The costs of these 
employees are borne by another Group company.

Shareholders’ funds are stated after deducting the cost of treasury shares which include £4,836million (2019: £4,845 million) for 
shares repurchased and not cancelled and £302 million (2019: £402 million) in respect of the cost of own shares held in Employee Share 
Ownership Trusts. In 2020, the value of shares repurchased and not cancelled has decreased by £9 million as compared to previous year, 
representing the value of shares that have been transferred from the Company to other Group undertakings to be granted to employees 
on vesting of awards.

As at 31 December 2020, treasury shares include 5,787,154 (2019: 8,049,187) of shares held in trust and 162,347,246 (2019: 162,645,590) 
of shares repurchased and not cancelled as part of the Company’s share buy-back programme (which was suspended in 2014). 
From March 2020, the Company has utilised shares acquired in the share buy-back programme to satisfy share-based payment awards 
made to certain employees.

Other movements in shareholders’ funds principally relate to the recognition of share-based payments and the release of treasury shares 
as a result of the exercise of share options.

@   Denotes section, including accompanying text and tables, that does not form part of BAT’s 

Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 20204 Shareholders’ Funds Continued
Called up Share Capital

Called up Share Capital

Allotted and fully paid
1 January 2020
Changes during the year
 – share option schemes

31 December 2020

Called up Share Capital

Allotted and fully paid
1 January 2019
Changes during the year
 – share option schemes
31 December 2019

269

£m

614.12

0.02
614.14

£m

614.09

0.03
614.12

Ordinary Shares of 25p 
each Number of shares

2,456,520,738

70,859
2,456,591,597

Ordinary Shares of 25p each 
Number of shares

2,456,415,884

104,854
2,456,520,738

Merger reserve
In 2017, the Company announced the completion of the acquisition of the remaining 57.8% of Reynolds American Inc. it did not already 
own. Pursuant to the Merger Agreement, the Company, on behalf of its indirect subsidiary BATUS Holdings Inc (’BATUS’), agreed to issue 
new shares, represented by American Depositary Shares, for the benefit of Reynolds American Inc. shareholders. In consideration for the 
Company issuing new shares, BATUS agreed to issue to the Company an assignable obligation owed by BATUS to issue shares to the 
holder of that obligation. As a consequence, the Company issued 429,045,762 new shares with a nominal value of £107,261,441. 

In accordance with Section 612 of the Companies Act 2006, the excess of the fair value of the shares issued over the nominal value of the 
shares has been treated as a merger reserve. 

Capital redemption reserve
On the purchase of own shares, as part of the share buy-back programme for shares which are cancelled, a transfer is made from retained 
earnings to the capital redemption reserve equivalent to the nominal value of the shares purchased. The Company suspended its share 
buy-back programme from 30 July 2014.

Other reserves
As part consideration for the acquisition of Rothmans International BV in 1999, convertible redeemable preference shares were issued by 
the Company. The discount on these shares was amortised by crediting other reserves and charging retained earnings. The balance of 
£90 million in other reserves comprises the accumulated balance in respect of the preference shares converted during 2004.

Share premium
The share premium increase includes £2 million (2019: £3 million) in respect of ordinary shares issued under the Company’s share option 
schemes. These schemes are described in the Remuneration Report. A further £7 million (2019: £nil) increase in share premium is related 
to shares repurchased and not cancelled that have been transferred from the Company to other Group undertakings, to be granted 
to employees on vesting of awards, and represents the excess of transfer price of the shares over the original weighted average cost 
of shares.

@   Denotes section, including accompanying text and tables, that does not form part of BAT’s 

Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
270

Financial Statements
Notes to the Accounts@  
Continued

5 Creditors

Amounts due to Group undertakings
Loans due to Group undertakings
Other creditors
Deferred income

Current
Non-current

2020
£m

11
1,571
1,495
8
3,085

202
2,883
3,085

2019
£m

114
1,571
1,327
8
3,020

282
2,738
3,020

Amounts due to Group undertaking of £11 million (2019: £114 million) are unsecured, interest free and repayable on demand. 

Loans due to Group undertakings of £1,571 million (2019: £1,571 million) are unsecured, bear interest at rates between 1.51% and 2.19% 
(2019: 1.51% and 2.38%), and are repayable in 2022. 

Included in other creditors is a provision of £1,453 million (2019: £1,301 million) in respect of subsidiary undertaking borrowings guaranteed 
by the Company. Out of this amount, a total of £150 million (2019: £144 million) represents amounts to be settled within one year.

6 Audit Fees

Fees payable to KPMG
 – Audit fees
 – Fees paid for other services

The audit fees are borne by another Group Company. 

2020

2019

£30,000
£nil

 £30,000 
£nil

7 Contingent Liabilities
British American Tobacco p.l.c. has guaranteed borrowings by subsidiary undertakings of £43.1 billion (2019: £43.0 billion) and total 
borrowing facilities of £58.4 billion (2019: £48.7 billion). 

The Company has cross-guaranteed the liabilities of the British American Tobacco UK Pension Fund (“Fund”) which had a surplus 
according to the last formal triennial valuation in March 2020 of £139 million on a Technical Provisions basis, in accordance with the 
statutory funding objective. The Trustee of the Fund also has a Long-Term Funding Target to be fully funded on a Solvency Liabilities 
basis by 2026, and on this basis the Fund had a surplus of £7 million at the valuation date.  On an IAS 19 basis, the Fund had a surplus at 
31 December 2020 of £389 million (2019: £326 million).

In addition, there are contingent liabilities in respect of litigation in various countries (note 27 to the Group financial statements). 

8 Post Balance Sheet Events
On 3 February 2021, the fourth quarterly interim dividend of 52.6p (£1,203 million) declared by the Directors in February 2020, and 
reconfirmed to the market prior to 31 December 2020, was paid to shareholders. The impact of this on the Company was to reduce the 
level of profit and loss reserve from £9,263 million to £8,060 million. 

In addition, on 16 February 2021, the Board declared an interim dividend of 215.6p per ordinary share of 25p for the year ended 31 December 
2020, payable in four equal quarterly instalments of 53.9p per ordinary share in May 2021, August 2021, November 2021 and February 
2022. These payments will be recognised as appropriations from reserves in 2021 and 2022. The total amount payable is estimated to be 
£4,946 million based on the number of shares outstanding at the date of these accounts.

@   Denotes section, including accompanying text and tables, that does not form part of BAT’s 

Annual Report on Form 20-F as filed with the SEC.

BAT Annual Report and Form 20-F 2020Other Information

Additional Disclosures

271

Additional Disclosures
Information on the Group  
Selected Financial Information  
Non-Financial KPIs  
Non-GAAP Measures  
Employees  
Additional Disclosures on Liquidity and Capital Resources  
Summary of Group Risk Factors  
Group Risk Factors  
Regulation of the Group’s Business  
Disclosure Pursuant to Section 219 of the Iran Threat Reduction  
and Syria Human Rights Act of 2012 (ITRA)  
Material Contracts  
Property, Plant and Equipment  
Raw Materials  
US Corporate Governance Practices  
Controls and Procedures  
Statements Regarding Competitive Position  
Directors’ Report Information  
Cautionary Statement  

Shareholder Information
Share Prices and Listings  
Dividends  
Shareholder Taxation Information  
Share Capital and Security Ownership  
Articles of Association  
Purchase of Shares  
Group Employee Trust  
American Depositary Shares  
Shareholding Administration and Services  
Exhibits  

Other Information
Glossary  
Cross-Reference to Form-20F  

 272

273

 274

 276

 285

286

 288

 290

 307

 311

 312

 314

 314

315

 316

 316

 317

 318

   319
 320

 322

 326

 337

 340

 341

 342

 343

 344

 346

 347

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information272

Other Information

Information on the Group

Overview
British American Tobacco p.l.c. is the parent holding company of 
the Group, a leading consumer-centric, multi-category consumer 
goods company that provides tobacco and nicotine products to 
millions of consumers around the world. According to the Group’s 
internal estimates, the BAT Group is a market leader by volume in 
more than 50 countries, producing the cigarette chosen by one in 
eight of the world’s one billion smokers. 

Effective 1 January 2018, the Group, excluding the Group’s 
associated undertakings, was organised into four regions:

 – the United States (US – Reynolds American Inc.);

 – Asia-Pacific and the Middle East (APME); 

 – Americas and Sub-Saharan Africa (AmSSA); and

 – Europe and North Africa (ENA).

The Group’s range of combustible products covers all segments, 
from value-for-money to premium with a portfolio of international, 
regional and local tobacco brands to meet a broad array of adult 
tobacco consumer preferences wherever the Group operates. 
The Group is investing in building a portfolio of potentially less 
harmful tobacco and nicotine products alongside its traditional 
tobacco business – including vapour products, tobacco heating 
products (THPs) and Modern Oral products, which are collectively 
termed the New Categories, as well as Traditional Oral products.

The Group manages a globally-integrated supply chain and its 
products are distributed to retail outlets worldwide. 

History and development of BAT 
The Group has had a significant global presence in the tobacco 
industry for over 100 years. BAT Ltd. was incorporated in 1902, 
when the Imperial Tobacco Company and the American Tobacco 
Company agreed to form a joint venture company. BAT Ltd. 
inherited companies and quickly expanded into major markets, 
including India and Ceylon, Egypt, Malaya, Northern Europe and 
East Africa. In 1927, BAT Ltd. expanded into the US market through 
its acquisition of B&W. 

During the 1960s, 1970s and 1980s, the Group diversified its 
business under the umbrella of B.A.T Industries p.l.c., with 
acquisitions in the paper, cosmetics, retail and financial services 
industries, among others. Various business reorganisations 
followed as the business was eventually refocused on the Group’s 
core cigarette, cigars and tobacco products businesses with BAT 
becoming a separately listed entity on the LSE in 1998. 

In 1999, the Group announced a global merger with Rothmans 
International, at that time the fourth largest tobacco company in 
the world. The Group acquired Imperial Tobacco Canada in 2000, 
and in 2003 the Group acquired Ente Tabacchi Italiani S.p.A., Italy’s 
state-owned tobacco company. Investments were made in Peru 
and Serbia in 2003, through the acquisitions of Tabacalera Nacional 
and Duvanska Industrija Vranje. In July 2004, the US assets, 
liabilities and operations, other than certain specified assets and 
liabilities, of BAT’s wholly-owned subsidiary, B&W, were combined 
with RJR Tobacco Company. Reynolds American Inc. was formed 
as a new holding company for these combined businesses. As a 
result of the B&W business combination, B&W acquired beneficial 
ownership of approximately 42% of the Reynolds American Inc. 
shares. 

In 2008, the BAT Group acquired Tekel, the Turkish state-owned 
tobacco company, as well as 100% of the cigarette and snus 
business of Skandinavisk Tobakskompagni A/S. Following the 
acquisition of its business during 2009, the Group recognised an 
effective 99% interest in Bentoel in Indonesia. In 2011, the Group 
completed the acquisition of 100% of Protabaco in Colombia. 

In 2012, the Group acquired CN Creative Limited, a UK-based 
start-up company specialising in the development of e-cigarette 
technologies. During 2013, the Group entered into joint operations 
in China. In 2015, the Group acquired: the shares it did not already 
own in Souza Cruz; the CHIC Group, a vapour product business in 
Poland; and TDR d.o.o., a cigarette manufacturer in Central Europe. 
Also in 2015, in connection with Reynolds American Inc.’s purchase 
of Lorillard Inc., the Group invested US$4.7 billion to maintain 
its approximate 42% equity position in the enlarged Reynolds 
American Inc. 

In 2016, the Group acquired Ten Motives, a UK-based e-cigarette 
business with particular strength in traditional grocery and 
convenience channels. 

In 2017, the Group completed the acquisition of the remaining 
57.8% of Reynolds American Inc. the Group did not already own. 
Following completion of the acquisition, Reynolds American Inc. 
became an indirect, wholly-owned subsidiary of BAT and is no 
longer a publicly-held corporation.

During 2017, the Group acquired certain tobacco assets from 
Bulgartabac Holding AD in Bulgaria and Fabrika Duhana Sarajevo 
(FDS) in Bosnia. The Group also acquired Winnington Holdings AB 
in Sweden and certain assets from Must Have Limited in the UK, 
including the electronic cigarette brand ViP. 

In 2018, the Group acquired Quantus Beteiligungs-und 
Beratungsgesellschaft mbH, which houses the vapour retail 
business of High End Smoke in Germany. 

In 2019, the Group acquired 60% of VapeWild Holdings LLC, a 
vertically integrated manufacturer and retailer in the US, and 
Twisp Propriety Limited, a South African e-cigarette/nicotine 
vapour company.

In 2020, the Group acquired the nicotine pouch product assets 
of Dryft Sciences, LLC (Dryft), a US-based Modern Oral nicotine 
product company. Also in 2020, the Group acquired 100% of the 
share capital in Eastern Tobacco Company for Trading, formerly 
known as Rafique Mohammed Sudki Jad Establishment for Trading 
when acting as the Group’s distributor in Saudi Arabia. 

British American Tobacco p.l.c. was incorporated in July 1997 under 
the laws of England and Wales as a public limited company and is 
domiciled in the United Kingdom. 

Seasonality 
The Group’s business segments are not significantly affected by 
seasonality although in certain markets cigarette consumption 
trends rise during summer months due to longer daylight time 
and tourism. 

Patents and trademarks
Our trademarks, which include the brand names under which 
our products are sold, are key assets which we consider, in the 
aggregate, to be important to the business as a whole. As well as 
protecting our brand names by way of trademark registration, we 
also protect our innovations by means of patents and designs in key 
global jurisdictions.

Board oversight of M&A transactions
The Company’s Board has strategic oversight of significant 
M&A transactions (determined by value or strategic nature of 
transaction), which are referred to it for noting under the Group 
Statement of Delegated Authorities (SoDA). 

Other M&A transactions are referred for strategic oversight to the 
Management Board or other applicable senior forum or persons, 
under the Group SoDA. Those referral requirements under the 
Group SoDA apply alongside any requirement for corporate 
approval of M&A transactions by or within a Group company.

BAT Annual Report and Form 20-F 2020273

Selected Financial 
Information

This information set out below has been derived from, in part, the audited consolidated financial statements of the Group commencing 
on page 150. This selected financial information should be read in conjunction with the consolidated financial statements and the 
Strategic Report. 

As of and for the Year Ended 31 December

2020

2019

2018 

2017

2016

All items shown in £m except per share information

Income statement data
Revenue2
Raw materials and consumables used
Changes in inventories of finished goods and work in progress
Employee benefit costs
Depreciation, amortisation and impairment costs
Other operating income
Loss on reclassification from amortised cost to fair value
Other operating expenses
Profit from operations
Net finance costs
Share of post-tax results of associates and joint ventures
Profit before taxation
Taxation on ordinary activities

Profit for the year

Per share data
Basic weighted average number of ordinary shares, in millions
Diluted weighted average number of ordinary shares, in millions
Earnings per share-basic (pence)
Earnings per share-diluted (pence)
Dividends per share (pence)3
Dividends per share (US dollars)3

Balance sheet data
Assets
Non-current assets
Current assets
Total assets

Liabilities
Non-current liabilities
Current liabilities
Total borrowings

Equity
Share capital
Total equity

25,776
(4,583)
445
(2,744)
(1,450)
188
(3)
(7,667)
9,962
(1,745)
455
8,672
(2,108)
6,564

25,877
(4,599) 
162 
(3,221)
(1,512) 
163
(3) 
(7,851) 
9,016
(1,602)
498
7,912
(2,063)
5,849

24,492
(4,664)
114
(3,005)
(1,038)
85
(3)
(6,668)
9,313
(1,381)
419
8,351
(2,141)
6,210

19,564 
(4,520)
(513)
(2,679)
(902)
144 
–
(4,682)
6,412 
(1,094)
24,209 
29,527 
8,129 
37,656 

2,286
2,295
280.0p
278.9p
215.6p
$2.99

2,284
2,291
249.7p
249.0p
210.4p
$2.69

2,285
2,292
264.0p
263.2p
203.0p
$2.71

2,044 
2,051 
1,833.9p
1,827.6p
195.2p
$2.54 

124,078
13,612
137,690

 127,731 
 13,274 
 141,005 

133,687
12,655
146,342

127,088 
13,966 
141,054 

14,130
(3,777)
44
(2,274)
(607)
176
–
(3,037)
4,655
(637)
2,227
6,245
(1,406)
4,839

1,858
1,865
250.2p
249.2p
169.4p
$2.30

27,414
12,359
39,773

19,511
11,856
19,495

59,257
15,478
43,968

614
62,955

 58,022 
 18,823 
 45,366 

64,325
16,329
47,509

64,468 
15,605 
49,450 

 614 
 64,160 

614
65,688

614 
60,981 

507
8,406

Cash flow data
Net cash generated from operating activities
Net cash used in investing activities
Net cash (used in)/generated from financing activities

9,786
(783)
(7,897)

8,996
(639)
(8,593)

10,295
(1,021)
(9,630)

5,347 
(18,544)
14,759 

4,610
(640)
(4,229)

Notes:
1.  All of the information above is in respect of continuing operations, revised for the fully retrospective adoption of IFRS 15. 

2. Revenue is net of duty, excise and other taxes of £39,172 million, £39,826 million, £38,553 million, £37,780 million and £32,136 million for the years ended 31 December 2020, 2019, 2018, 2017 and 

2016, respectively.

3. In February 2021, the BAT Directors declared an interim dividend of 215.6 pence per share for the year ended 31 December 2020, payable in four equal instalments of 53.9 pence per ordinary 
share. The interim dividend will be paid to BAT shareholders in May 2021, August 2021, November 2021 and February 2022. In February 2020, the BAT directors declared an interim dividend 
of 210.4 pence per ordinary share of 25p, payable in four equal quarterly instalments of 52.6 pence per ordinary share. This was paid in May 2020, August 2020, November 2020 and February 
2021. The equivalent quarterly dividends receivable by holders of ADSs in US dollars will be calculated based on the exchange rate on the applicable payment date. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information274

Other Information

Non-Financial KPIs

Volume 
Volume is defined as the number of units sold. Units may vary between categories.  This can be summarised for the principal metrics 
as follows:

 – Factory made cigarettes (FMC) – sticks, regardless of weight or dimensions;

 – Roll-Your-Own/Make-Your-Own – kilos, converted to a stick equivalent based upon 0.8 grams (per stick equivalent) for Roll-Your-Own 

and between 0.5 and 0.7 grams (per stick equivalent) for Make-Your-Own; 

 – Traditional oral – pouches (being 1:1 conversion to stick equivalent) and kilos, converted to a stick equivalent based upon 2.8 grams (per 

stick equivalent) for Moist Snuff, 2.0 grams (per stick equivalent) for Dry Snuff and 7.1 grams (per stick equivalent) for other oral; 

 – Modern Oral – pouches, being 1:1 conversion to stick equivalent;

 – Tobacco Heat sticks – sticks, being 1:1 conversion to stick equivalent; and 

 – Vapour - pods and 10 millilitre bottles.  There is no conversion to a stick equivalent.

Volume is recognised in line with IFRS 15 Revenue from Contracts with Customers, based upon transfer of control. It is assumed that there 
is no material difference, in line with the Group’s recognition of revenue, between the transfer of control and shipment date.

Volume is used by management and investors to assess the relative performance of the Group and its brands within categories, given 
volume is a principal determinant of revenue.

Volume Share 
Volume share is the number of units bought by consumers of a specific brand or combination of brands, as a proportion of the total 
units bought by consumers in the industry, category or other sub-categorisation. Sub-categories include, but are not limited to, the total 
nicotine category, modern oral, vapour, traditional oral, total oral or cigarette.

Where possible, the Group utilises data provided by third-party organisations, including AC Nielsen, based upon retail audit of sales to 
consumers.  In certain markets, where such data is not available, other measures are employed which assess volume share based upon 
other movements within the supply chain, such as sales to retailers. This may depend on the provision of data to the industry by the 
customers including distributors/wholesalers.

Volume share is used by management to assess the relative performance to the Group and its brands against the performance of its 
competitors in the categories and geographies in which the Group operates. This measure is also useful to understand the Group’s 
performance when seeking to grow scale within a market or category from which future financial returns can be realised. The Group’s 
management believes that this measure is useful to investors to understand the relative performance of the Group and its brands against 
the performance of its competitors in the categories and geographies in which the Group operates.

Volume share in each year compares the average volume share in the year with the average volume share in the prior year. This is a more 
robust measure of performance, removing short-term volatility that may arise at a point in time.

However, in certain circumstances, related to periods of introduction to a market, in order to illustrate the latest performance, data may be 
provided as at the end of the period rather than the average in that period. In these instances the Group states these are at a specific date 
(for instance, December 2020).

Value Share
Value share is the retail value of units bought by consumers of a particular brand or combination of brands, as a proportion of the total 
retail value of units bought by consumers in the industry, category or other sub-categorisation in discussion.  

Where possible, the Group utilises data provided by third-party organisations, including AC Nielsen, based upon retail audit of sales to 
consumers.  In certain markets, where such data is not available, other measures are employed which assess value share based upon 
other movements within the supply chain, such as sales to retailers. This may depend on the provision of data to the industry by the 
customers (including distributors and wholesalers).

Value share is used by management to assess the relative performance of the Group and its brands against the performance of its 
competitors in the categories and geographies in which the Group operates, specifically indicating the Group’s ability to realise value 
relative to the market. The measure is particularly useful when the Group’s products and/or the relevant category in the market in which 
they are sold has developed or achieved scale from which value can be realised. The Group’s management believes that this measure is 
useful to investors to apprehend the relative performance of the Group and its brands against the performance of its competitors in the 
categories and geographies in which the Group operates, specifically indicating the Group’s ability to realise value relative to the market. 

Value share in each year compares the average value share in the year with the average value share in the prior period. This is a more 
robust measure of performance, removing short-term volatility that may arise at a point of time. However, in certain circumstances, 
related to periods of introduction to a market, in order to illustrate the latest performance, data may be provided that is as at the end 
of the period rather than the average in that period. In these instances the Group states these are at a specific date (for instance, 
December 2020).

BAT Annual Report and Form 20-F 2020275

Price Mix 
Price mix is a term used by management and investors to explain the movement in revenue between periods. Revenue is affected by the 
volume (how many units are sold) and the value (how much is each unit sold for). Price mix is used to explain the value component of the 
sales as the Group sells each unit for a value (price) but may also achieve a movement in revenue due to the relative proportions of higher 
value volume sold compared to lower value volume sold (mix).

This term is used to explain the Group’s relative performance between periods only. It is calculated as the difference between the 
movement in revenue (between periods) and volume (between periods). For instance, the growth in combustibles revenue (excluding 
translational foreign exchange movements) of 2.8% in 2020, with a decline in combustibles volume of 4.5% in 2020, leads to a price mix of 
7.3% in 2020. No assumptions underlie this metric as it utilises the Group’s own data.

Non-Combustible Consumers
The number of consumers of Non-Combustible products is defined as the estimated number of Legal Age (minimum 18 years) consumers 
of the Group’s Non-Combustible products. In markets where regular consumer tracking is in place, this estimate is obtained from adult 
consumer tracking studies conducted by third parties (including Kantar).  In markets where regular consumer tracking is not in place, 
the number of consumers of Non-Combustible products is derived from volume sales of consumables and devices in such markets, 
using consumption patterns obtained from other similar markets with consumer tracking (utilising studies conducted by third parties 
including Kantar).

The number of Non-Combustible products consumers is used by management to assess the number of consumers regularly using the 
Group’s New Categories products as the increase in Non-Combustible products is a key pillar of the Group’s ESG Ambition and is integral 
to the sustainability of our business. 

The Group’s management believes that this measure is useful to investors given the Group’s ESG ambition and alignment to the 
sustainability of the business with respect to the Non-Combustibles portfolio. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information276

Other Information

Non-GAAP Measures

To supplement the presentation of the Group’s results of operations and financial condition in accordance with IFRS, we also present 
several non-GAAP measures used by management to monitor the Group’s performance. The Group’s management regularly reviews 
the measures used to assess and present the financial performance of the Group and, as relevant, its geographic segments.

Adjusted Revenue
Definition – revenue before the impact of adjusting items.

To supplement BAT’s revenue presented in accordance with IFRS, the Group’s Management Board, as the chief operating decision-maker, 
reviews adjusted revenue to evaluate the underlying business performance of the Group and its geographic segments. The Group’s 
Management Board defines adjusted revenue as revenue before the impact of adjusting items, specifically the excise on bought-in goods 
that the Group acquired and sold which, for the period 2017 to 2019, has been recorded in accordance with IFRS as a cost of sale and 
within revenue, with a dilutive effect on operating margin. In 2020, as the short-term arrangements ceased or were immaterial, the goods 
are manufactured by the Group, and the excise, in accordance with Group policy, is not included in cost of sales or revenue. For the 2017 
to 2019 period, this excise included in revenue led to a reduction in revenue and improvement in operating margin that did not represent 
the underlying performance of the Group. As such, the excise on bought-in goods in 2019, 2018 and 2017 met the Group’s definition of an 
adjusting item, as defined in note 1 in the Notes on the Accounts. 

The Group’s Management Board also believes that adjusted revenue provides information that enables investors to better compare the 
Group’s business performance across periods. Adjusted revenue has limitations as an analytical tool. The most directly comparable IFRS 
measure to adjusted revenue is revenue. Adjusted revenue is not a presentation made in accordance with IFRS, and is not a measure 
of financial condition or liquidity and should not be considered as an alternative to revenue as determined in accordance with IFRS. 
Adjusted revenue is not necessarily comparable to similarly titled measures used by other companies. As a result, you should not consider 
this performance measure in isolation from, or as a substitute analysis for, BAT’s results as determined in accordance with IFRS.

The table below reconciles the Group’s revenue to adjusted revenue for the periods presented and to adjusted revenue at constant rates 
based on a re-translation of adjusted revenue for each year at the previous year’s exchange rates. Refer to note 2 in the Notes on the 
Accounts for further discussion of the segmental results and for the reconciliation of adjusted revenue at current and constant rates of 
exchange to segmental revenue and to Group revenue for the years ended 31 December 2020, 2019 and 2018.

Revenue
Less: Excise on goods bought-in on short-term arrangements

Adjusted revenue
Impact of translational foreign exchange

2020 adjusted revenue re-translated at 2019 exchange rates
2019 adjusted revenue re-translated at 2018 exchange rates
2018 adjusted revenue re-translated at 2017 exchange rates
2017 adjusted revenue re-translated at 2016 exchange rates
2016 adjusted revenue re-translated at 2015 exchange rates

For the year ended 31 December (£m)

2019

2018

2017

2016

25,877
(50)
25,827

24,492
(180)
24,312

(144)

1,448

19,564
(258)
19,306

(700)

14,130
–
14,130

(687)

2020

25,776
–
25,776

894
26,670

25,683

25,760

18,606

13,443
+7.2%

Change in adjusted revenue at prior year’s exchange rates (constant rates)

+3.3%

+5.6%

+33.4%

+31.7%

BAT Annual Report and Form 20-F 2020277

Adjusted Revenue by Product Category or Geographic Segment – Including Revenue From New Categories
Definition – revenue by product category, before the impact of adjusting items and at the prior year’s prevailing exchange rate, 
derived from the principal product categories of Combustibles, New Categories (being comprised of revenue from Vapour, THP 
and Modern Oral), and Traditional Oral, including by the geographic segments of the United States, Europe and North Africa, 
Americas and Sub-Saharan Africa and Asia-Pacific and Middle East.

To supplement BAT’s revenue presented in accordance with IFRS, the Group’s Management Board, as the chief operating decision-maker, 
reviews adjusted revenue growth from the principal product categories of combustibles, New Categories and Traditional Oral, including 
from the geographic segments of the United States, Europe and North Africa, Americas and Sub-Saharan Africa and Asia-Pacific and 
Middle East, to evaluate the underlying business performance of the Group reflecting the focus of the Group’s investment activity. 
The Group’s Management Board assesses adjusted revenue by product category, including by geographic segment, at constant rates of 
exchange, as revenue before the impact of adjusting items and translated to the Group’s reporting currency at the prior period’s prevailing 
exchange rate, derived from the Group’s combustible portfolio (including but not limited to Kent, Dunhill, Lucky Strike, Pall Mall, Rothmans, 
Camel (US), Newport (US), Natural American Spirit (US)), the Group’s New Category portfolio (being Vapour, THP and Modern Oral) and 
the Group’s Traditional Oral portfolio and the Group’s operations in the United States, Europe and North Africa, Americas and Sub-Saharan 
Africa and Asia-Pacific and Middle East.  

The Group’s Management Board also believes that the adjusted revenue performance by product category, including by geographic 
segment provides information that enables investors to better compare the Group’s business performance across periods and by 
reference to the Group’s investment activity. Adjusted revenue by product category, including by geographic segment have limitations as 
analytical tools. The most directly comparable IFRS measure to adjusted revenue by product category, including by geographic segment, 
is revenue. Adjusted revenue by product category, including by geographic segment, are not presentations made in accordance with IFRS, 
are not measures of financial condition or liquidity and should not be considered as alternatives to revenue as determined in accordance 
with IFRS. Adjusted revenue by product category, including by geographic segment, are not necessarily comparable to similarly titled 
measures used by other companies. As a result, you should not consider these performance measures in isolation from, or as a substitute 
analysis for, BAT’s results as determined in accordance with IFRS.

Reconciliation of revenue by product category to adjusted revenue by product category at constant rates 
of exchange – 2020- 2019

Reported 
£m

vs 2019 
%

Adjusting  
items
£m

Impact of 
exchange 
£m

Adjusted 
at constant
£m

2020

Adjusted 
at constant 
vs 2019 
%

2019

Reported
£m

Adjusting  
items
£m

Adjusted 
£m

Combustible

Vapour
THP
Modern Oral

New Categories
Traditional Oral
Other

Revenue

22,752
611
634
198
1,443
1,160
421

25,776

-1.1%
+52.3%
-12.9%
+57.1%
+14.9%
+7.2%
-21.7%

-0.4%

–
–
–
–
–
–
–

–

842
4
2
–
6
5
41

894

23,594
615
636
198
1,449
1,165
462

26,670

+2.8%
+53.4%
-12.7%
+57.1%
+15.4%
+7.7%
-14.4%

+3.3%

23,001
401
728
126
1,255
1,081
540

25,877

(50)
–
–
–
–
–
–

(50)

Reconciliation of revenue by product category to adjusted revenue by product category at constant rates 
of exchange – 2019- 2018

22,951
401
728
126
1,255
1,081
540

25,827

2018

Combustible

Vapour
THP
Modern Oral

New Categories
Traditional Oral
Other

Revenue

Reported 
£m

23,001

401
728
126
1,255
1,081
540

25,877

vs 2018 
%

+4.2%

+26.1%
+28.9%
+267%
+36.9%
+15.0%
-4.0%

+5.7%

Adjusting  
items
£m

Impact of 
exchange 
£m

Adjusted 
at constant
£m

2019

Adjusted 
at constant 
vs 2018 
%

Reported
£m

Adjusting  
items
£m

Adjusted 
£m

(50)

–
–
–
–
–
–

(59)

(9)
(35)
3
(41)
(45)
1

22,892

+4.6%

22,072

(180)

21,892

392
693
129
1,214
1,036
541

+23.4%
+22.7%
+273%
+32.4%
+10.2%
-3.8%

318
565
34
917
941
562

–
–
–
–
–
–

318
565
34
917
941
562

(50)

(144)

25,683

+5.6%

24,492

(180)

24,312

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
 
 
 
278

Other Information
Non-GAAP Measures
Continued

Adjusted Revenue From the Strategic Portfolio, at Constant Rates of Exchange
Definition – revenue before the impact of adjusting items and at the prior year’s prevailing exchange rate, derived from Kent, 
Dunhill, Lucky Strike, Pall Mall, Rothmans, Camel (US), Newport (US), Natural American Spirit (US), the Group’s New Category 
portfolio and certain brands within Traditional Oral.

To supplement BAT’s revenue presented in accordance with IFRS, the Group’s Management Board, as the chief operating decision-maker, 
reviews adjusted revenue from the Strategic Portfolio (at constant rates of exchange) to evaluate the underlying business performance 
of the Group reflecting the focus of the Group’s investment activity. The Group’s Management Board defines adjusted revenue from the 
Strategic Portfolio, at constant rates of exchange, as revenue before the impact of adjusting items and translated to the Group’s reporting 
currency at the prior periods prevailing exchange rate, derived from the Group’s Strategic Combustible portfolio (Kent, Dunhill, Lucky 
Strike, Pall Mall, Rothmans, Camel (US), Newport (US), Natural American Spirit (US)), the Group’s New Category portfolio (being vapour, 
THP and Modern Oral) and certain brands within Traditional Oral (particularly Grizzly).  

The Group’s Management Board also believes that the adjusted revenue from the Strategic Portfolio at constant rates of exchange 
provides information that enables investors to better compare the Group’s business performance across periods and by reference to 
the Group’s investment activity. Adjusted revenue from the Strategic Portfolio has limitations as an analytical tool. The most directly 
comparable IFRS measure to adjusted revenue from the Strategic Portfolio is revenue. Adjusted revenue from the Strategic Portfolio at 
constant rates of exchange is not a presentation made in accordance with IFRS, is not a measure of financial condition or liquidity and 
should not be considered as an alternative to revenue as determined in accordance with IFRS. Adjusted revenue growth from the Strategic 
Portfolio is not necessarily comparable to similarly titled measures used by other companies. As a result, you should not consider this 
performance measure in isolation from, or as a substitute analysis for, BAT’s results as determined in accordance with IFRS.

Reconciliation of revenue to adjusted revenue from the Strategic Portfolio at constant rates of exchange – 2020-2019

2020 
£m

Adjusting 
items
£m

Impact 
of exchange
£m

Adjusted 
at constant
2020
£m

Adjusted at 
constant vs
2019
%

2019 
£m

Adjusting 
items
£m

Adjusted 
2019
£m

Strategic Portfolio comprises:
Combustible portfolio
New Categories products
Vapour
THP
Modern Oral
New Categories
Traditional Oral
Total New Categories and Traditional Oral

Strategic Portfolio
Non-strategic
Revenue

16,992

611
634
198
1,443
1,100
2,543

19,535
6,241
25,776

–

–
–
–
–
–
–

–
–
–

559

17,551

+6.3%

16,515

4
2
–
6
6
12

615
636
198
1,449
1,106
2,555

571
323
894

20,106
6,564
26,670

+53.4%
-12.7%
+57.1%
+15.4%
+8.1%
+12.2%

 +7.0%
-6.7%
+3.3%

401
728
126
1,255
1,023
2,278

18,793
7,084
25,877

–

–
–
–
–
–
–

–
(50)
(50)

16,515

401
728
126
1,255
1,023
2,278

18,793
7,034
25,827

Reconciliation of revenue to adjusted revenue from the Strategic Portfolio at constant rates of exchange – 2019-2018

2019 
£m

Adjusting 
items
£m

Impact 
of exchange
£m

Adjusted 
at constant
2019
£m

Adjusted at 
constant vs
2018
%

2018 
£m

Adjusting 
items
£m

Adjusted
2018
£m

Strategic Portfolio comprises:
Combustible portfolio
New Categories products
Vapour
THP
Modern Oral
New Categories
Traditional Oral
Total New Categories and Traditional Oral

Strategic Portfolio
Non-strategic
Revenue

16,515

401
728
126
1,255
1,023
2,278

18,793
7,084
25,877

–

–
–
–
–
–
–

–
(50)
(50)

(200)

16,315

+5.6%

15,457

(9)
(35)
3
(41)
(43)
(84)

(284)
140
(144)

392
693
129
1,214
980
2,194

18,509
7,174
25,683

+23.4%
+22.7%
+273.1%
+32.4%
+11.0%
+21.9%

+7.3%
+1.7%
+5.6%

318
565
34
917
883
1,800

17,257
7,235
24,492

–

–
–
–
–
–
–

–
(180)
(180)

15,457

318
565
34
917
883
1,800

17,257
7,055
24,312

BAT Annual Report and Form 20-F 2020279

Adjusted Profit From Operations and Adjusted Operating Margin
Definition – profit from operations before the impact of adjusting items and adjusted profit from operations as a percentage 
of adjusted revenue.

To supplement BAT’s results from operations presented in accordance with IFRS, the Group’s Management Board, as the chief operating 
decision-maker, reviews adjusted profit from operations to evaluate the underlying business performance of the Group and its geographic 
segments, to allocate resources to the overall business and to communicate financial performance to investors. The Group also presents 
adjusted operating margin, which is defined as adjusted profit from operations as a percentage of adjusted revenue, as defined previously. 
Adjusted profit from operations and adjusted operating margin are not measures defined by IFRS. The most directly comparable IFRS 
measure to adjusted profit from operations is profit from operations.

Adjusting items, as identified in accordance with the Group’s accounting policies, represent certain items of income and expense which the 
Group considers distinctive based on their size, nature or incidence. In identifying and quantifying adjusting items, the Group consistently 
applies a policy that defines criteria that are required to be met for an item to be classified as adjusting and provides details of items that 
are specifically excluded from being classified as adjusting items. Adjusting items in profit from operations include restructuring and 
integration costs, amortisation of trademarks and similar intangibles, the fair value movement in stock on acquisition, a gain on deemed 
partial disposal of a trademark, and certain litigation. The definition of adjusting items is explained in note 1 in the Notes on the Accounts.

The Group’s Management Board believes that these additional measures are useful to investors and are used by the Group’s Management 
Board as described above, because they exclude the impact of adjusting items in profit from operations, which have less bearing on the 
routine operating activities of the Group, thereby enhancing users’ understanding of underlying business performance. The Group’s 
Management Board also believes that adjusted profit from operations provides information that enables investors to better compare the 
Group’s business performance across periods. Additionally, the Group’s Management Board believes that similar measures are frequently 
used by securities analysts, investors and other interested parties in their evaluation of companies comparable to the Group, many of 
which present an adjusted operating profit-related performance measure when reporting their results. Adjusted profit from operations 
and adjusted operating margin have limitations as analytical tools. They are not presentations made in accordance with IFRS, are not 
measures of financial condition or liquidity and should not be considered as alternatives to profit for the year, profit from operations 
or operating margin as determined in accordance with IFRS. Adjusted profit from operations and adjusted operating margin are not 
necessarily comparable to similarly titled measures used by other companies. As a result, you should not consider these performance 
measures in isolation from, or as a substitute analysis for, BAT’s results of operations as determined in accordance with IFRS. 

The table below reconciles the Group’s profit from operations to adjusted profit from operations, and to adjusted profit from operations 
at constant rates based on a re-translation of adjusted profit from operations for each year, at the previous year’s exchange rates, and 
presents adjusted operating margin for the periods presented. Refer to note 2 in the Notes on the Accounts for further discussion of the 
segmental results and for the reconciliation of adjusted profit from operations at current and constant rates of exchange to segmental 
profit from operations and to Group profit for the years ended 31 December 2020, 2019 and 2018.

Profit from operations
Add:
Restructuring and integration costs
Amortisation and impairment of trademarks and similar intangibles
Impairment of goodwill
(Income)/Charge in respect of an excise tax dispute in Russia
Charge in respect of Canada class action
Fair value movement in stock on acquisition
Fixed asset impairment (hyperinflation)
Fox River
Charge in respect of MSA liabilities related to brands sold to a third party
Other, including litigation

Adjusted profit from operations

Operating margin
Adjusted operating margin*
Impact of translational foreign exchange

2020 adjusted profit from operations re-translated at 2019 exchange rates
2019 adjusted profit from operations re-translated at 2018 exchange rates
2018 adjusted profit from operations re-translated at 2017 exchange rates
2017 adjusted profit from operations re-translated at 2016 exchange rates
2016 adjusted profit from operations re-translated at 2015 exchange rates

Change in adjusted profit from operations at prior year’s exchange rates 
(constant rates)

*  Adjusted profit from operations as a percentage of adjusted revenue.

For the year ended 31 December (£m)

2020

9,962

408
339
209
(40)
–
–
–
–
400
87
11,365

38.6%
44.1%

296
11,661

2019

9,016

565
481
194
202
436
–
–
–
–
236
11,130

34.8%
43.1%

(98)

11,032

2018

9,313

363
377
–
–
–
–
110
–
–
184
10,347

38.0%
42.6%

577

10,924

2017

6,412

600
383
–
–
–
465
–
–
–
69
7,929

2016

4,655

603
149
–
–
–
–
–
20
–
53
5,480

32.8%
41.1%

32.9%
38.8%

(324)

(283)

7,605

5,197

+4.8%

+6.6%

+37.8% +38.8%

+4.1%

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information280

Other Information
Non-GAAP Measures
Continued

Adjusted Share of Post-Tax Results of Associates and Joint Ventures
Definition – share of post-tax results of associates and joint ventures before the impact of adjusting items.

To supplement BAT’s performance presented in accordance with IFRS, the Group’s share of post-tax results of associates and joint 
ventures is also presented before adjusting items (as defined in note 1 in the Notes on the Accounts). The Group’s Management Board 
believes that adjusted share of post-tax results of associates and joint ventures provides information that enables investors to better 
compare the Group’s business performance across periods. The Group’s Management Board uses adjusted share of post-tax results 
from associates and joint ventures as part of the total assessment of the underlying performance of all the Group’s business interests. 
Adjusted share of post-tax results of associates and joint ventures has limitations as an analytical tool. It is not a presentation made in 
accordance with IFRS, is not a measure of financial condition or liquidity, and should not be considered as an alternative to the Group’s 
share of post-tax results of associates and joint ventures as determined in accordance with IFRS. Adjusted share of post-tax results of 
associates and joint ventures is not necessarily comparable to similarly titled measures used by other companies. As a result, you should 
not consider this performance measure in isolation from, or as a substitute analysis for, BAT’s results of operations as determined in 
accordance with IFRS.

The most directly comparable IFRS measure to adjusted share of post-tax results of associates and joint ventures is share of post-tax 
results of associates and joint ventures. 

Group’s share of post tax results of associates and joint ventures
Issue of shares and changes in shareholding
Gain on deemed divestment of Reynolds American Inc.
Gain on disposal of assets
Other

Adjusted Group’s share of post tax results of associates and joint ventures

2020

455
(17)
–
–
4

442

For the year ended 31 December (£m)

2019

498
(25)
–
–
–

473

2018

419
(22)
–
–
(10)

387

2017

2016

24,209
(29)
(23,288)
–
120

1,012

2,227
(11)
–
(941)
52

1,327

Underlying Tax Rate
Definition – Tax rate incurred before the impact of adjusting items and to adjust for the inclusion of the Group’s share of post-tax 
results of associates and joint ventures within the Group’s pre-tax results.

BAT management monitors the Group’s underlying tax rate to assess the tax rate applicable to the Group’s underlying operations, 
excluding the Group’s share of post-tax results of associates and joint ventures in BAT’s pre-tax results and adjusting items (as defined 
in note 1 in the Notes on the Accounts). Underlying tax rate is not a measure defined by IFRS. The table below provides the calculation 
of the Group’s effective tax rate as determined in accordance with IFRS with underlying tax rate for the periods presented. The Group’s 
Management Board believes that this additional measure is useful to investors, and is used by BAT management as described above, 
because it excludes the contribution from the Group’s associates, recognised after tax but within the Group’s pre-tax profits, and 
adjusting items, thereby enhancing users’ understanding of underlying business performance. 

Underlying tax rate has limitations as an analytical tool. It is not a presentation made in accordance with IFRS and should not be 
considered as an alternative to the effective tax rate as determined in accordance with IFRS. Underlying tax rate is not necessarily 
comparable to similarly titled measures used by other companies. As a result, you should not consider this measure in isolation from, or as 
a substitute analysis for, the Group’s effective tax rate as determined in accordance with IFRS. The table below provides the calculation of 
the Group’s underlying tax rate for the periods presented.

Profit before taxation
Less: Share of post-tax results of associates and joint ventures
Adjusting items within profit from operations
Adjusting items within finance costs/(income)

Adjusted profit before taxation, excluding associates and joint ventures

Taxation on ordinary activities
Adjusting items in taxation
Taxation on adjusting items

Adjusted taxation

Effective tax rate

Underlying tax rate

2020

8,672
(455)
1,403
153
9,773

(2,108)
(35)
(287)
(2,430)

+24.3%

+24.9%

For the year ended 31 December (£m)

2019

2018

2017

2016

7,912
(498)
2,114
80
9,608

(2,063)
(65)
(373)
(2,501)

26.1%

26.0%

8,351
(419)
1,034
(4)
8,962

(2,141)
(24)
(199)
(2,364)

25.6%

26.4%

29,527
(24,209)
1,517
205
7,040

8,129
(9,766)
(454)
(2,091)

(27.5%)

29.7%

6,245
(2,227)
825
108
4,951

(1,406)
61
(128)
(1,473)

22.5%

29.8%

BAT Annual Report and Form 20-F 2020281

Adjusted Diluted Earnings Per Share
Definition – diluted earnings per share before the impact of adjusting items. 

BAT management monitors adjusted diluted earnings per share, a measure which removes the impact of adjusting items, (as defined 
in note 1 in the Notes on the Accounts), from diluted earnings per share. Adjusted diluted earnings per share is used by management 
within the Group’s incentive schemes, as reported within the Remuneration Report beginning on page 117 and reported in note 7 in the 
Notes on the Accounts. The Group’s Management Board believes that this additional measure is useful to investors, and is used by 
BAT management as described above, as an indicator of diluted earnings per share before adjusting items. Adjusted diluted earnings 
per share has limitations as an analytical tool and should not be used in isolation from, or as a substitute for, diluted earnings per share 
as determined in accordance with IFRS. The most directly comparable IFRS measure to adjusted diluted earnings per share is diluted 
earnings per share and a reconciliation is provided in note 7 in the Notes on the Accounts. The definition of adjusting items is provided in 
note 1 in the Notes on the Accounts. 

Operating Cash Flow Conversion Ratio 
Definition – net cash generated from operating activities before the impact of adjusting items and dividends from associates 
and excluding trading loans to third parties, pension short fall funding, taxes paid and net capital expenditure, as a proportion of 
adjusted profit from operations.

@Operating cash flow conversion ratio is a measure of operating cash flow which is used within the Group’s incentive schemes as 
reported within the Remuneration Report beginning on page 117. Operating cash flow conversion ratio has limitations as an analytical tool. 
It is not a presentation made in accordance with IFRS and should not be considered as an alternative to measures of liquidity or financial 
position as determined in accordance with IFRS. Operating cash flow conversion ratio is not necessarily comparable to similarly titled 
measures used by other companies. As a result, you should not consider this measure in isolation from, or as a substitute analysis for, the 
Group’s results of operations or cash flows as determined in accordance with IFRS. The table below shows the computation of operating 
cash flow conversion ratio for the periods presented.

Net cash generated from operating activities
Cash related to adjusting items
Dividends from associates
Tax paid
Net capital expenditure
Pension fund shortfall funding
Trading loans to third parties
Other

Operating cash flow
Exclude operating cash flow from Reynolds American Inc. post acquisition 
(2017 only)

Operating cash flow ex Reynolds American Inc. (for LTIP incentive scheme – 
2017 only)
Adjusted profit from operations
Exclude adjusted profit from operations from Reynolds American Inc. 
post acquisition

Adjusted profit from operations ex Reynolds American Inc. (for LTIP incentive 
scheme – 2017 only)

Operating cash flow conversion ratio
Operating cash flow conversion ratio – for LTIP
Cash conversion ratio*

*  Net cash generated from operating activities as a percentage of profit from operations.

For the year ended 31 December (£m)

2020

9,786
732
(351)
2,132
(605)
–
9
1
11,704

2019

2018

8,996
564
(252)
2,204
(774)
–
4
–
10,742

10,295
601
(214)
1,891
(845)
75
(93)
2
11,712

2017

5,347
685
(903)
1,675
(767)
156
101
(9)
6,285

2016

4,610
711
(962)
1,245
(559)
78
–
(1)
5,122

–

–

–

(628)

–

11,704

11,365

10,742

11,130

11,712

10,347

5,657

7,929

5,122

5,480

–

–

–

(1,928)

–

11,365

103%
103%
98%

11,130

97%
97%
100%

10,347

6,001

5,480

113%
113%
111%

79%
94%
83%

93%
93%
99%

In 2017, the Group brought forward the MSA payment (£1,397 million) which impacted operating cash conversion in that year. 
To provide a view of the operating cash conversion, without such a distortion, the Group has provided the below computation for the 
periods presented.

Operating cash flow
Normalisation of MSA payment 

Operating cash flow (normalised for MSA timing)
Adjusted profit from operations

Operating cash flow conversion (normalised for MSA timing)

2020

11,704
–
11,704

11,365
103%

For the year ended 31 December (£m)

2019

10,742
–
10,742

11,130
97%

2018

11,712
(1,397)
10,315

10,347
100%

2017

6,285
1,397
7,682

7,929
97%

2016

5,122
–
5,122

5,480
93%

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information282

Other Information
Non-GAAP Measures
Continued

@Free Cash Flow – Before and After Dividends Paid to Shareholders
Definition – net cash generated from operating activities before the impact of trading loans provided to a third party and after 
dividends paid to non-controlling interests, net interest paid and net capital expenditure. This measure is presented before and 
after dividends paid to shareholders.

To supplement BAT’s net cash generated from operating activities as presented in accordance with IFRS, the Group’s Management Board, 
as the chief operating decision-maker, reviews free cash flow (before and after dividends paid to shareholders) generated by the Group 
to evaluate the underlying business performance of the Group and its geographic segments. This is deemed by the Group Management 
Board to reflect the Group’s ability to pay dividends (free cash flow before dividends paid to shareholders) or invest in other investing 
activities (free cash flow after dividends paid to shareholders). 

Free cash flow (before dividends paid to shareholders) and free cash flow (after dividends paid to shareholders) are not measures defined 
by IFRS. The most directly comparable IFRS measure to free cash flow (before and after dividends paid to shareholders) is net cash 
generated from operating activities. The Group’s Management Board believes that this additional measure is useful to the users of the 
financial statements in helping them to see the level of cash generated by the Group prior to the payment of dividends or debt and prior 
to other investing activities. Free cash flow (before and after dividends paid to shareholders) has limitations as an analytical tool. They are 
not a presentation made in accordance with IFRS and should not be considered as an alternative to net cash generated from operating 
activities as determined in accordance with IFRS. Free cash flow (before and after dividends paid to shareholders) are not necessarily 
comparable to similarly titled measures used by other companies. As a result, you should not consider this measure in isolation from, 
or as a substitute analysis for, the Group’s measures of financial position or liquidity as determined in accordance with IFRS. The table 
below shows the reconciliation from net cash generated from operating activities to free cash flow (before and after dividends paid to 
shareholders) for the periods presented. 

Net cash generated from operating activities
Dividends paid to non-controlling interests
Net interest paid
Net capital expenditure
Proceeds from associates’ share buy-backs
Trading loans to third parties
Other

Free cash flow (before dividends paid to shareholders)

Dividends paid to shareholders

Free cash flow (after dividends paid to shareholders)

For the year ended 31 December (£m)

2020

9,786
(136)
(1,759)
(605)
–
9
–
7,295

(4,745)
2,550

2019

2018

2017

8,996
(157)
(1,550)
(774)
–
4
–
6,519

10,295
(142)
(1,533)
(845)
–
(93)
2
7,684

(4,598)
1,921

(4,347)
3,337

5,347
(167)
(1,004)
(767)
–
101
(10)
3,500

(3,465)
35

2016

4,610
(147)
(537)
(559)
23
–
(1)
3,389

(2,910)
479

Net Debt
Definition – total borrowings, including related derivatives, less cash and cash equivalents and current investments held at 
fair value.

The Group uses net debt to assess its financial capacity. Net debt is not a measure defined by IFRS. The most directly comparable IFRS 
measure to net debt is total borrowings. The Group’s Management Board believes that this additional measure, which is used internally 
to assess the Group’s financial capacity, is useful to the users of the financial statements in helping them to see how business financing 
has changed over the year. Net debt has limitations as an analytical tool. It is not a presentation made in accordance with IFRS and should 
not be considered as an alternative to total borrowings or total liabilities determined in accordance with IFRS. Net debt is not necessarily 
comparable to similarly titled measures used by other companies. As a result, you should not consider this measure in isolation from, or as 
a substitute analysis for, the Group’s measures of financial position or liquidity as determined in accordance with IFRS. A reconciliation of 
borrowings to net debt is provided in note 19 in the Notes on the Accounts.

@The table below reconciles the movement in net debt during each financial year:

Opening net debt
Free cash flow (before dividends paid to shareholders)
Other cash items, including dividends paid to owners of the parent
Acquired net debt
Other non-cash movements
Adoption of IFRS 16
Impact of foreign exchange 

Closing net debt

2020

(42,574)
7,295
(4,955)
95
(171)
–

69
(40,241)

For the year ended 31 December (£m)

2019

2018

2017

2016

(44,351)
6,519
(4,910)
–
(98)
(607)
873
(42,574)

(45,571)
7,684
(4,688)
1
186
–
(1,963)
(44,351)

(16,767)
3,500
(23,263)
(9,915)
(394)
–
1,268
(45,571)

(14,794)
3,389
(3,552)
–
(126)
–
(1,684)
(16,767)

BAT Annual Report and Form 20-F 2020283

Adjusted Net Debt to Adjusted Earnings Before Interest, Tax, Depreciation and Amortisation 
(Adjusted EBITDA)
Definition – net debt excluding the impact of the revaluation of Reynolds American Inc. acquired debt arising as part of the 
purchase price allocation process, as a proportion of profit for the year (earnings) before net finance costs/income, taxation on 
ordinary activities, depreciation, amortisation, impairment costs, the Group’s share of post-tax results of associates and joint 
ventures, and other adjusting items.

@ To supplement BAT’s total borrowings as presented in accordance with IFRS, the Group’s Management Board, as the chief operating 
decision- maker, reviews adjusted net debt to adjusted EBITDA to assess its level of net debt (excluding the impact of the purchase price 
allocation adjustment to Reynolds American Inc. acquired debt) in comparison to the underlying earnings generated by the Group to 
evaluate the underlying business performance of the Group and its geographic segments. This is deemed by the Group’s Management 
Board to reflect the Group’s ability to service and repay borrowings. This is also used within the Group’s incentive schemes as reported 
within the Remuneration Report beginning on page 117.

For the purposes of this ratio, adjusted net debt is net debt, as discussed and reconciled on page 282, adjusted for the uplift arising on the 
Reynolds American Inc. debt as part of the purchase price allocation, as such an uplift in value is not reflective of the repayment value of 
the debt.

Adjusted EBITDA is not a measure defined by IFRS. The most directly comparable IFRS measure to adjusted EBITDA is profit for the year. 
The Group’s Management Board believes that this additional measure, which is used internally to assess the Group’s financial capacity, 
is useful to the users of the financial statements in helping them to see how the Group’s financial capacity has changed over the year. 
Adjusted EBITDA has limitations as an analytical tool. It is not a presentation made in accordance with IFRS and should not be considered 
as an alternative to profit from operations as determined in accordance with IFRS.

Adjusted net debt to adjusted EBITDA is not necessarily comparable to similarly titled measures used by other companies. As a result, you 
should not consider this measure in isolation from, or as a substitute analysis for, the Group’s measures of financial position or liquidity 
as determined in accordance with IFRS.  The table below reconciles both total borrowings to adjusted net debt and profit for the year to 
adjusted EBITDA for the periods presented. 

Borrowings (excluding lease liabilities)
Lease liabilities
Derivatives in respect of net debt
Cash and cash equivalents
Current investments held at fair value
Purchase price allocation adjustment to Reynolds American Inc. debt

Adjusted net debt

Profit for the year
Taxation on ordinary activities
Net finance costs/(income)
Depreciation, amortisation and impairment costs
Share of post-tax results of associates and joint ventures
Other adjusting items (not related to depreciation, amortisation and 
impairment costs)

Adjusted EBITDA

Adjusted net debt to adjusted EBITDA

Impact of translational foreign exchange on adjusted net debt

Adjusted net debt at constant rates of exchange
Impact of translational foreign exchange on adjusted EBITDA

Adjusted EBITDA at constant rates of exchange
Adjusted net debt to adjusted EBITDA at constant rates of exchange

2020

43,493
475
(346)
(3,139)
(242)
(790)
39,451

6,564
2,108
1,745
1,450
(455)

704
12,116

3.3x

46
39,497
323
12,439
3.2x

As of the year ended 31 December (£m)

2019

2018

2017

2016

19,469
26
(509)
(2,204)
(15)
–
16,767

4,839
1,406
637
607
(2,227)

612
5,874

2.9x

44,787
579
(143)
(2,526)
(123)
(848)
41,726

5,849
2,063
1,602
1,512
(498)

1,376
11,904

3.5x

854
42,580
(102)
11,802
3.6x

47,495
14
(378)
(2,602)
(178)
(944)
43,407

49,428
22
(523)
(3,291)
(65)
(947)
44,624

6,210
2,141
1,381
1,038
(419)

37,656
(8,129)
1,094
902
(24,209)

1,049
8,363

5.3x

499
10,850

4.0x

(1,694)
41,713
590
11,440
3.6x

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information284

Other Information
Non-GAAP Measures
Continued

@Adjusted Return on Capital Employed
Definition – Profit from operations, excluding adjusting items and including dividends from associates and joint ventures, as a 
proportion of average total assets less current liabilities in the period. 

The Group provides adjusted return on capital employed (adjusted ROCE) to provide users of the financial statements with an indication of 
the financial return (by reference to the financial performance in a given period), with the assets less current liabilities (defined as Capital 
Employed) in the period.  

Adjusted ROCE is not a measure defined by IFRS. The most directly comparable IFRS measure to adjusted ROCE is profit from operations 
as a proportion of total assets less current liabilities. The Group’s Management Board believes that this additional measure is useful to the 
users of the financial statements in helping them to see how the Group’s capital employed has generated a return in any given period, by 
reference to Group’s performance as reported via the income statement. Adjusted ROCE has limitations as an analytical tool. It is not a 
presentation made in accordance with IFRS and should not be considered as an alternative to other measures that may be derived from 
the financial statements prepared in accordance with IFRS.

Adjusted ROCE is not necessarily comparable to similarly titled measures used by other companies. As a result, you should not consider 
this measure in isolation from, or as a substitute analysis for, the Group’s measures of financial performance or return as determined 
in accordance with IFRS. The table below reconciles profit from operations to adjusted profit from operations including dividends from 
associated and joint ventures and provides the constituent parts of average capital employed. 

Profit from operations
Adjusting items
Dividends received from associates and joint ventures

2020
9,962
1,403
351

As of the year ended 31 December (£m)

2019
9,016
2,114
252

2018
9,313
1,034
214

2017
6,412
1,517
903

2016
4,655
825
962

Adjusted profit from operations, inclusive of dividends from associates and  
joint ventures

11,716

11,382

10,561

8,832

6,442

Total Assets
Current Liabilities

Capital employed at balance sheet date
Average capital

Adjusted ROCE

137,690
15,478
122,212
122,197

9.6%

141,005
18,823
122,182
126,099

146,342
16,329
130,013
127,731

141,054
15,605
125,449
76,683

9.0%

8.3%

11.5%

39,773
11,856
27,917
25,213

25.6%

Results on a Constant Translational Currency Basis
Movements in foreign exchange rates have impacted the Group’s financial results. The Group’s Management Board reviews certain 
of its results, including adjusted revenue, adjusted revenue growth from New Categories, adjusted revenue growth from the strategic 
portfolio, adjusted profit from operations and adjusted diluted earnings per share, at constant rates of exchange. The Group calculates 
these financial measures at constant rates of exchange based on a re-translation, at prior year exchange rates, of the current year’s 
results of the Group and, where applicable, its geographic segments. The Group does not adjust for the normal transactional gains and 
losses in profit from operations that are generated by exchange movements. Although the Group does not believe that these measures 
are a substitute for IFRS measures, the Group’s Management Board does believe that such results excluding the impact of currency 
fluctuations year-on-year provide additional useful information to investors regarding the Group’s operating performance on a local 
currency basis. Accordingly, the constant rates of exchange financial measures appearing in the discussion of the Group results of 
operations (beginning on page 64) should be read in conjunction with the information provided in note 2 in the Notes on the Accounts.  

In 2020, 2019 and 2018, results were affected by translational exchange rate movements. In 2020, at the prevailing exchange rates, 
adjusted revenue declined by 0.4%, adjusted profit from operations increased by 2.1%, adjusted revenue from the strategic portfolio 
increased by 4.0% and adjusted revenue from New Categories increased by 14.9% versus 2019. At constant rates of exchange, adjusted 
revenue would have increased by 3.3%, adjusted profit from operations would have increased by 4.8%, adjusted revenue from the 
strategic portfolio would have increased by 7.0% and adjusted revenue from New Categories would have increased by 15.4%. This lower 
growth rate at prevailing exchange rates reflects the negative translational impact as a result on the relative strengthening of the pound 
sterling. In 2019, at the prevailing exchange rates, adjusted revenue increased by 6.2%, adjusted profit from operations increased by 
7.6%, adjusted revenue from the strategic portfolio increased by 8.9% and adjusted revenue from New Categories increased by 36.9% 
versus 2018. At constant rates of exchange, adjusted revenue would have increased by 5.6%, adjusted profit from operations would 
have increased by 6.6%, adjusted revenue from the strategic portfolio would have increased by 7.3% and adjusted revenue from New 
Categories would have increased by 32.4%. These higher rates at prevailing exchange rates reflects the translational benefit as a result of 
the relative weakness of the pound sterling. 

In 2020, 2019 and 2018, adjusted diluted earnings per share was affected by translational exchange rate movements. In 2020, the adjusted 
diluted earnings per share of 331.7p, an increase of 2.4%, would, when translated at 2019 exchange rates, have been 341.4p, an increase 
of 5.5%. This lower growth rate, in 2020, at prevailing exchange rates, reflects the negative translational impact as a result of the relative 
strength of the pound sterling. In 2019, the adjusted diluted earnings per share of 323.8p, an increase of 9.1%, would, when translated at 
2018 exchange rates, have been 321.6p, an increase of 8.4%. This higher growth rate, in 2019, at prevailing exchange rates, reflects the 
translational benefit as a result of the relative weakness of the pound sterling. 

BAT Annual Report and Form 20-F 2020285

Employees

As at 31 December 2020, the number of persons employed by the Group was 55,329 worldwide. The Group believes that its labour 
relations are good.

Certain temporary employees are included in the below figures. The number of such temporary employees is approximately 400 in 2020 
and largely relates to seasonal workers within operations. 

The following table sets forth the number of Group employees by region in 2020, 2019 and 2018.

Region (number of employees worldwide)

US
APME
AmSSA
ENA1

Total employees

As of 31 December

2020

2019

2018

4,921
10,750
15,873
23,785
55,329

5,020
13,465
16,862
24,642
59,989

5,019
15,077
17,372
26,409
63,877

Note:
1.  Included within the employee numbers for ENA are certain employees in different locations in respect of central functions. Some of the costs of these employees are allocated or charged to 

the various regions and markets in the Group.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information286

Other Information

Additional Disclosures on  
Liquidity and Capital Resources

The Group’s cash inflows derive principally from its operating activities. They are supplemented when required by cash flows from 
financing activities, typically to support acquisitions. The principal sources of liquidity for the Group are cash flows generated from the 
operating business and proceeds from issuances of debt securities described below under ‘capital resources’. 

The Board reviews and agrees the overall treasury policies and procedures, delegating appropriate oversight to the Finance Director and 
the treasury function. The treasury policies include a set of financing principles and key performance indicators. The Group’s treasury 
position is monitored by a Corporate Finance Committee chaired by the Finance Director. Treasury operations are subject to periodic 
independent reviews and audits, both internal and external.

In 2020, 2019 and 2018, all contractual borrowing covenants were met and none are expected to inhibit the Group’s operations or funding 
plans. In 2020, the Group’s financial covenant (interest cover) was removed from the terms of the revolving credit facility and syndicated 
term loan.

Capital Expenditure 
Gross capital expenditures include purchases of property, plant and equipment and purchases of certain intangibles. The Group’s gross 
capital expenditures for 2020, 2019 and 2018 were £648 million, £807 million and £883 million, respectively, representing investment in 
the Group’s global operational infrastructure (including, but not limited to, the manufacturing network, trade marketing and IT systems). 
The Group expects gross capital expenditures in 2021 of approximately £700 million, representing the ongoing investment in the Group’s 
operational infrastructure, including the continued investment into New Categories. This is expected to be funded by the Group’s cash 
flows and existing facilities.

Hedging Instruments
As discussed in note 22 in the Notes on the Accounts, the Group hedges its exposure to interest rate movements and currency 
movements. BAT’s cash flow hedges are principally in respect of sales or purchases of inventory and certain debt instruments. A certain 
number of forward foreign currency contracts were used to manage the currency profile of external borrowings. Interest rate swaps have 
been used to manage the interest rate profile of external borrowings, while cross-currency swaps have been used to manage the currency 
profile of external borrowings.

Capital Resources
Policy
The Group utilises cash pooling and zero balancing bank account structures in addition to intercompany loans and borrowings to ensure 
that there is the maximum mobilisation of cash within the Group. The key objectives of treasury in respect of cash and cash equivalents 
are to protect the principal value of the Group’s cash and cash equivalents, to concentrate cash at the centre to minimise the required 
long-term debt issuance and to optimise the yield earned. The amount of debt the Group issues is determined by forecasting the net 
debt requirement after the mobilisation of cash. Subsidiary companies are funded by share capital and retained earnings, loans from the 
central finance companies on commercial terms or through local borrowings by the subsidiaries in appropriate currencies. All contractual 
borrowing covenants have been met and none are expected to inhibit the Group’s operations or funding plans.

Borrowings
The following table sets out the Group’s long- and short-term borrowings as of the dates indicated:

Currency

Maturity dates

Interest rates at 31 December 2020

Euro
Euro
UK pound sterling
US dollar
Swiss franc

2021 to 2045
2021
2021 to 2055
2019
2021 to 2026

0.9% to 4.9%
3m EURIBOR +50bps
1.8% to 7.3%
Not applicable
0.6% to 1.4%

US dollar
US dollar

2022 to 2050
2022

1.7% to 8.1%
USD 3m LIBOR + 88bps

Eurobonds2

Bonds issued pursuant 
to rules under the 
US Securities Act (as 
amended)2

Commercial Paper2
Other loans
Bank loans
Bank overdrafts
Finance leases

Total

As of 31 December (£m)1

2020

8,875
984
4,590
–

540

25,461
548
–

1,929
317
249
475
43,968

2019

7,591
931
4,161
–
510

23,805
1,325
1,056
4,624
293
491
579
45,366

2018

8,717
986
4,671
512
523

25,428
1,381
536
3,859
608
274
14
47,509

Notes:
1.  The financial data above has been extracted from the Group’s consolidated financial statements.

2. The issuers of these debt securities are B.A.T. International Finance p.l.c., B.A.T Capital Corporation, Reynolds American Inc., or R.J. Reynolds Tobacco Company, as applicable. 

British American Tobacco p.l.c. is the ultimate guarantor in each case.

BAT Annual Report and Form 20-F 2020 
 
 
 
 
 
287

Off-Balance Sheet Arrangements and Contractual Obligations
The Group has no significant off-balance sheet arrangements. The Group has contractual obligations to make future payments on debt 
agreements. In the normal course of business, the Group enters into contractual arrangements where the Group commits to future 
purchases of services from unaffiliated parties and related parties.

The Group’s undiscounted contractual obligations as of 31 December 2020 were as follows:

Long-term notes and other borrowings, exclusive of interest1
Interest payments related to long-term notes1
Lease liabilities
Purchase obligations2

Total cash obligations

Notes:
1.  For more information about the Group’s long-term debt, see note 19 in the Notes on the Accounts.

Total

 42,994 
 499 
 475 
 850 
 44,818 

Less than  
1 Year

 3,405 
 499 
 137 
 773 
 4,814 

Payments due by period (£m) 

1–3 Years 

3–5 Years  Thereafter 

 6,467 
–
 169 
 67 
 6,703 

 7,880 
– 
 82 
 10 
 7,972 

 25,242 
–   
 87 
–
 25,329 

2. Purchase obligations primarily include commitments to acquire tobacco leaf. Purchase orders for the purchase of other raw materials and other goods and services are not included in the 
table, as the Group’s operating subsidiaries are not able to determine the aggregate amount of such purchase orders that represent contractual obligations, as purchase orders typically 
represent authorisations to purchase rather than binding agreements.

The table above does not include any amounts that the Group may pay to fund its retirement benefit plans as the timing and amount of 
any such future funding are unknown and dependent on, among other things, the future performance of defined benefit pension plan 
assets, interest rate assumptions and other factors. The net retirement benefit scheme liabilities totalled £810 million as of 31 December 
2020, which is net of pension assets of £12,576 million. The Group expects to be required to contribute £81 million to its defined benefit 
plans during 2021. See note 11 in the Notes on the Accounts for further information.

The above table also excludes any amounts in relation to service contracts which are disclosed in note 27 in the Notes on the Accounts.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information288

Other Information

Summary of Group Risk Factors

The following is a summary of some of the risks and uncertainties, the occurrence of any one of which, alone or in combination with 
other events or circumstances, may materially adversely affect the Group’s results of operations and financial condition. You should read 
this summary together with the ‘Principal Group risks’ section on pages 84 to 88 and the more detailed description of each risk factor 
contained below.

Business execution and supply chain risks
 – Competition from illicit trade.

 – Geopolitical tensions that have the potential to disrupt the Group’s business in multiple markets.

 – Disruption to the Group’s data and information technology systems, including by cyber attack or the malicious manipulation or 

disclosure of confidential or sensitive information.

 – Failure to meet current or future New Categories demand.

 – Failure of a financial counterparty.

 – Exposure to unavailability of, and price volatility, in raw materials and increased costs of employment.

 – Failure to retain key personnel or to attract and retain skilled talent.

 – Disruption to the supply chain and distribution channels.

 – Failure to deliver digital innovation and drive digital transformation.

 – Exposure to product contamination.

 – Inability to obtain adequate supplies of tobacco leaf.

 – Failure to successfully design, implement and sustain an integrated operating model.

 – Failure to uphold the high standard of ESG management.

 – Impact of a pandemic on the performance of the Group.

Legal, regulatory and compliance risks
 – Exposure to increasingly stringent regulatory measures affecting the manufacture, packaging, sale and marketing of the 

Group’s products.

 – Adverse implications of proposed EU legislation on single-use plastics that will result in on-pack environmental warnings and financial 

implications relating to the Extended Producer Responsibility (EPR).

 – Exposure to litigation on tobacco, nicotine, New Categories and other issues.

 – Significant and/or unexpected increases or structural changes in tobacco and nicotine-related taxes.

 – Failure to comply with health and safety and environmental laws.

 – Exposure to unfavourable tax rulings.

 – Unexpected legislative changes to corporate income tax laws.

 – Exposure to potential liability under competition or antitrust laws.

 – Failure to establish and maintain adequate controls and procedures to comply with applicable securities, corporate governance and 

compliance regulations.

 – Loss of confidential information, including through manipulation of data by employees and system failure.

 – Failure to comply with product regulations due to uncertainty surrounding the proper interpretation and application of 

those regulations.

 – Failure to uphold high standards of corporate behaviour, including under anti-bribery and anti-corruption laws.

 – Imposition of sanctions under sanctions regimes or similar international, regional or national measures.

 – Loss or misuse of personal data through a failure to comply with the European General Data Protection Regulation, the UK Data 

Protection Act 2018, e-Privacy laws and other privacy legislation governing the processing of personal data.

BAT Annual Report and Form 20-F 2020289

Economic and financial risks
 – Foreign exchange rate exposures.

 – Inability to obtain price increases and exposure to risks from excessive price increases and value chain erosion.

 – Effects of declining consumption of legitimate tobacco products and a tough competitive environment.

 – Funding, liquidity and interest rate risks.

 – Failure to achieve growth through mergers, acquisitions and joint ventures.

 – Unforeseen underperformance in key global markets.

 – Increases in net liabilities under the Group’s retirement benefit schemes.

 – Adverse consequences of the UK’s exit from the EU.

Product pipeline, commercialisation and Intellectual Property risks 
 – Inability to predict consumers’ changing behaviours and launch innovative products that offer adult tobacco and nicotine  

consumers meaningful value-added differentiation.

 – Exposure to risks associated with intellectual property rights, including the failure to identify, protect and prevent infringement  

of the Group’s intellectual property rights and potential infringement of, or the failure to retain licences to use, third-party  
intellectual property rights.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
 
 
290

Other Information

Group Risk Factors

Business Execution and Supply Chain Risks

Risk: Competition from illicit trade.

Description

Illicit trade, illegal products and tobacco trafficking in the form of counterfeit products, smuggled genuine products (product diversion),  
and locally manufactured products, which do not comply with applicable regulations and/or in which applicable taxes are evaded, 
represent a significant and growing threat to the legitimate tobacco industry and New Categories products. Factors such as increasing 
levels of taxation, price increases, economic downturn, lack of law enforcement, appropriate penalties and weak border control are 
encouraging more adult tobacco and New Categories consumers to switch to illegal cheaper tobacco and New Categories products 
and are providing greater rewards for counterfeiters and smugglers. Regulatory restrictions such as plain packaging or graphic health 
warnings, display bans, flavour or ingredient restrictions and increased compliance costs further disadvantage legitimate industry 
participants by providing competitive advantages to illicit manufacturers and distributors of illicit tobacco and New Categories products.

Impact

Illicit trade can have an adverse effect on the Group’s overall sales volume and may restrict the ability to increase selling prices. Illicit trade 
can also damage brand equity and reputation, which could undermine the Group’s investment in Trade Marketing and Distribution. 
These factors in turn could reduce profits and have an adverse effect on the Group’s results of operations and financial conditions. 
Further, counterfeit New Categories products and other illicit products could harm consumers, damaging goodwill and/or the category 
(with lower volumes and reduced profits), and potentially leading to misplaced claims against BAT and further regulation.  In addition, as 
the Group has contractual and legislative obligations to prevent the diversion of our products into illicit channels, actual and perceived 
breaches of the obligations to prevent product diversion into illicit channels can lead to substantial fines in the forms of seizure payments 
and legislative penalties, as well as the risk of reputational damage from Group products being found in illicit channels. 

Risk: Geopolitical tensions that have the potential to disrupt the Group’s business in multiple markets.

Description

The Group’s operations and financial condition are influenced by the economic and political situations in the markets and regions in which 
it has operations, which are often unpredictable and outside of its control. Some markets in which the Group operates face the threat 
of civil unrest and can be subject to frequent changes in regime. In others, there is a risk of terrorism, conflict, global health crisis, war, 
organised crime or other criminal activity. The Group is also exposed to economic policy changes in jurisdictions in which it operates. 
In addition, some markets maintain trade barriers or adopt policies that favour domestic producers, preventing or restricting the 
Group’s sales. 

Impact

Deterioration of socio-economic or political conditions could potentially lead to loss of life, restricted mobility, loss of assets and/or denial 
of access to BAT sites that reduce the Group’s access to particular markets or may disrupt the Group’s operations, such as supply chain, 
or manufacturing or distribution capabilities. Such disruption may result in increased costs due to the need for more complex supply chain 
arrangements, to build new facilities or to maintain inefficient facilities, or in a reduction of the Group’s sales volume. 

Risk: Disruption to the Group’s data and information technology systems, including by cyber attack or the malicious 
manipulation or disclosure of confidential or sensitive information.

Description

The Group increasingly relies on data and information technology systems for its daily business operations, internal communications, 
controls, reporting and relations with customers and suppliers. Some of these systems are managed by third-party service providers. 
A significant disruption of the Group’s systems, including those managed by third-party service providers, due to computer viruses, 
cyber threats, malicious intrusions or unintended or malicious behaviour by employees, contractors or services providers could affect 
the Group’s communications and operations. Computer viruses and cyber attacks are becoming more sophisticated and coordinated. 
In addition, such disruption may compromise the integrity of information and result in the inappropriate disclosure of confidential 
information, or may lead to false or misleading statements being made about the Group.

Impact

Any disruption to technology systems related to the Group’s operations could adversely affect its business and result in financial and 
reputational losses. Any delays or failure to rapidly detect or respond to attempts to gain unauthorised access to the Group’s information 
technology systems through a cyber attack can lead to a loss of access to systems or information being corrupted or lost, resulting in 
significantly increased costs for remediation and reputational consequences. Any delay in response will also impact the outcome.  

Security breaches and the loss of data or operational capacity may disrupt relationships throughout the supply chain, expose the Group or our 
consumers to a risk of loss or misuse of information, which could further expose the Group to liability, impact the Group’s reputation and lead to 
increased costs. 

The disclosure of trade secrets or other commercially sensitive information may provide competitors with a competitive advantage resulting 
in competitive or operational damage to the Group. The disclosure of confidential and sensitive information about the Group’s employees, 
customers, consumers, suppliers or other third parties could compromise data privacy and expose the Group to liability.

Failure to effectively prevent or respond to a major breach or cyber attack may also subject the Group to significant reputational damage.

BAT Annual Report and Form 20-F 2020291

Business Execution and Supply Chain Risks continued
Risk: Failure to meet current or future New Categories demand.

Description

The New Categories supply chain is a multi-tiered and complex environment with reliance on multiple factors, such as third-party 
suppliers’ ability to upscale production in order to meet demand while maintaining product quality, dependency on single suppliers at 
various points in the chain and the Group’s ability to build adequate consumables production capacity in line with product demand. 
The geographical spread of suppliers and customers exposes the Group to political and economic conflicts such as Brexit and trade wars 
which may compromise the New Categories supply chain. Given the developing nature of the New Categories portfolio, there is also an 
enhanced risk that some products may not meet product quality and safety standards or may be subject to regulatory changes, leading to 
product recalls, which we have experienced in the past, or bans of certain ingredients or products.  In addition, the New Categories supply 
chain may be vulnerable to changes in local legislation related to liquid nicotine that could increase import duties. Furthermore, the New 
Categories supply chain includes the development of sensitive trade secrets jointly with external design partners, which carries the risk of 
exposure of innovations to competitors.

Impact

Vulnerabilities in the New Categories supply chain may impact the Group’s ability to maintain supply and meet the current and future 
demand requirements across the New Categories portfolio, potentially resulting in significant reputational harm and financial impact that 
may negatively affect the Group’s results of operations and financial condition. Over-forecasting may also lead to write-off and negatively 
impact working capital. The design of New Categories devices may also prevent the scaling of commercial manufacturing, which will 
either restrict supply or increase the costs of production. 

In addition, changes in local legislation related to liquid nicotine import duties may increase New Categories production costs, which may 
increase end market pricing. Furthermore, the exposure of sensitive trade secrets can lead to competitive disadvantages and further 
negatively impact the Group’s results of operations and financial condition. 

Risk: Failure of a financial counterparty.

Description

The Group relies on transactions with a variety of financial counterparties to manage the Group’s business and financial risks. In the event 
that any of these counterparties fails, payments due from such counterparties, such as under hedging or insurance contracts, may not be 
recovered. In addition, failure of a transactional banking party may lead to the loss of cash balances and disruption to payment systems 
involving such counterparty. 

Impact

The inability to recover payments due from one or more failed financial counterparties or the loss of cash balances may cause significant 
financial loss and have an adverse impact on the Group’s results of operations, financial condition and financial risk profile. In addition, the 
loss of cash balances or a disruption to payment systems may cause disruption to the Group’s ongoing operations and ability to pay its 
creditors and suppliers. 

Risk: Exposure to unavailability of, and price volatility, in raw materials and increased costs of employment.

Description

The availability and price of various commodities required in the manufacture of the Group’s products fluctuate. Raw materials and 
other inputs used in the Group’s business, such as wood pulp and energy, are commodities that are subject to price volatility caused by 
numerous factors, including political influence, market fluctuations and natural disasters. 

Similarly, the Group is exposed to the risk of an increase above inflation in employment costs, including due to governmental action to 
introduce or increase minimum wages. Employment and health care law changes may also increase the cost of provided health care and 
other employment benefits expenses. 

Impact

Restricted availability and price volatility of commodities may result in supply shortages and unexpected increases in costs for raw 
materials and packaging for the Group’s products, which may affect the Group’s results of operations and financial condition.

Similarly, the Group’s profitability may be affected by increases in overall employment costs.

The Group may not be able to increase prices to offset increased costs without suffering reduced sales volume and revenue. In the 
absence of compensating for increased costs through pricing, significant increases in raw material, packaging and employment costs 
above inflation will impact product margins, leading to lower profits and negatively affecting the Group’s results of operations and 
financial condition.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
292

Other Information
Group Risk Factors 
Continued

Risk: Failure to retain key personnel or to attract and retain skilled talent.

Description

The Group relies on a number of highly experienced employees with detailed knowledge of the tobacco industry, other areas of focus for 
the Group and the Group’s business. Similarly, the Group is dependent on its ability to identify, attract, develop and retain such qualified 
personnel in the future.

Furthermore, broader economic and ESG trends may impact the Group’s ability to retain key employees and may increase competition for 
highly talented employees, potentially resulting in the loss of experienced employees. 

Impact

If the Group is unable to retain its existing key employees or to attract and retain skilled talent in the future, critical positions may be left 
vacant, which could adversely impact the delivery of strategic objectives, which could ultimately impact the Group’s results of operations 
and financial condition. 

High voluntary employee turnover may also reduce organisational performance and productivity, which may have a further adverse 
impact on the Group’s results of operations and financial condition. 

Risk: Disruption to the supply chain and distribution channels.

Description

The Group has an increasingly global approach to managing its supply chain and distribution channels and is exposed to the risk of 
disruption to any aspect of the Group’s supply chain, to suppliers’ operations or to distribution channels, and the deterioration in the 
financial condition of a trading partner.

Such disruption may be caused by a cyber event, global health crisis, major fire, violent weather conditions or other natural disasters 
that affect manufacturing or other facilities of the Group’s operating subsidiaries or those of their suppliers and distributors. In certain 
geographic areas where the Group operates, insurance coverage may not be obtainable on commercially reasonable terms, if at all. 
Coverage may be subject to limitations or the Group may be unable to recover damages from its insurers.

Disruption may also be caused by spread of infectious disease (such as the COVID-19 pandemic) or by a deterioration in labour or union 
relations, disputes or work stoppages or other labour-related developments within the Group or its suppliers and distributors.

In addition, the Group’s operating subsidiaries may not be able to establish or maintain relationships on favourable commercial terms with 
their suppliers and distributors. In some markets, distribution of the Group’s products is through third-party monopoly channels, often 
licensed by governments. The Group may be unable to renew these third-party supplier and distribution agreements on satisfactory 
terms for numerous reasons, including government regulations or ESG considerations. 

Furthermore, there are some product categories for which the Group does not have spare production capacity or where substitution 
between different production plants is very difficult. Consolidation of global suppliers and certain distributors that control large 
geographies may reduce the Group’s availability of alternatives and negatively impact the Group’s negotiating power with key suppliers 
and distributors. 

These risks are particularly relevant in jurisdictions where the Group’s manufacturing facilities are more concentrated or for certain 
product categories where production is more centralised.

Impact

Any disruption to the Group’s supply chain and distribution channels could have an adverse effect on the results of operations and 
financial conditions of the Group through failures to meet shipment demand, contract disputes, increased costs and loss of market share.

BAT Annual Report and Form 20-F 2020293

Business Execution and Supply Chain Risks continued
Risk: Failure to deliver digital innovation and drive digital transformation.

Description

The Group’s strategy in areas of further growth and increasing profitability depends to a large extent on digital transformation and 
innovation.  Digital transformation and innovation are key drivers of the Group’s Ethos, which includes new and modern categories of 
products,  increased interaction with customers, data-driven decision making and cost optimisation efforts driven by automated and 
modernised processes. Examples of the Group’s ambitions that depend on digital transformation include:

 – the ability to leverage our data assets to generate insights and foresights as a key driver of revenue growth;

 – the expansion and flexibility of technology solutions to streamline the market realisation of new products and marketing campaigns; 

and

 – the ability to build new solutions and the flexibility to react to market disruptions.

The Group must effectively implement new ways of working and supporting technologies to fully develop the digital agenda defined by 
the Board (e.g. digital channels, data and analytics, automation, cyber, etc.).

The Group may see stalled progress in the pace of digital transformation and hampered strategy goals realisation if the necessary 
information and digital technology is not ready to support the business implementation of Global Functional Transformations (e.g. 
direct relationship with consumers, integrated planning, demand forecasting and revenue growth management). The unavailability of the 
necessary digital technology may be due to missing technology capabilities, lack of scalability or poor data quality. Shortage of skills and 
ineffective ways of working may slow down the pace of the Group’s digital transformation and hamper its value realisation processes. 
In addition, sub-optimal design of the global digital platforms implemented by BAT may lead to the fragmentation and under-utilisation of 
such platforms and slow down the Group’s digital transformation.

Impact

The Group’s multi-category strategy requires dealing with different consumer needs and behaviours as well as complying with various 
regulations, which increasingly require the expansion and flexibility of technology solutions. This may lead to the fragmentation and under-
utilisation of existing and future technology solutions. Similarly, increased control and centralisation of the technology solutions and delivery 
mechanisms may slow down the effective delivery of the Group’s digital transformation and innovation.

The Group’s inability to adapt to the ever-changing digital space and fully exploit the value expected from digital transformation may have an adverse 
impact on its competitive edge, market share and profitability, and may prevent the Group from reaching its medium and long-term financial targets.

Risk: Exposure to product contamination.

Description

The Group may experience product contamination, whether by accident or deliberate malicious intent, during supply chain or manufacturing 
processes, or may otherwise fail to comply with the Group’s quality standards. The Group may also receive threats of malicious tampering.

Impact

Product contamination or threats of contamination may expose the Group to significant costs associated with recalling products from the market 
or temporarily ceasing production. In addition, adult tobacco consumers may lose confidence in the specific brand affected by the contamination, 
resulting in reputational damage and a loss of sales volume and market share. The Group could be subject to liability and costs associated with civil and 
criminal actions as well as regulatory sanctions brought in connection with a contamination of the Group’s products. Each of these results may in turn 
have an adverse effect on the Group’s results of operations and financial condition. 

Risk: Inability to obtain adequate supplies of tobacco leaf.

Description

The Group purchases significant volumes of packed leaf each year. Tobacco leaf supplies are impacted by a variety of factors, including 
weather conditions, drought, flood and other natural disasters, growing conditions, diseases causing crop failure, climate change and local 
planting decisions. Tobacco production in certain countries is also subject to a variety of controls, including regulation affecting farming 
and production control programmes, and competition for land use from other agriculture products. Such controls and competition can 
further constrain the production of tobacco leaf, raising prices and reducing supply. 

Human rights issues may arise in connection with our tobacco leaf supply chain. Due to the large number of casual and temporary 
workers, the use of family labour in small-scale farming and high levels of rural poverty, the agricultural sector as a whole is vulnerable to 
human rights issues. The Group recognises that child labour is a risk to our tobacco leaf supply chain.

Impact

Restricted availability of tobacco leaf may impact the quality of the Group’s products to a level that may be perceptible by consumers 
and may impact the Group’s ability to deliver on consumer needs. Accordingly, the reduction of tobacco leaf supply may impact supply 
and demand of the Group’s products and have a negative impact on results of operations. The Group’s commitment to ESG may result in 
higher tobacco leaf prices.  Higher tobacco leaf prices may also increase the Group’s costs for raw materials and have an adverse effect 
on its results of operations and financial condition.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information294

Other Information
Group Risk Factors 
Continued

Risk: Failure to successfully design, implement and sustain an integrated operating model.

Description

The Group aims to improve profitability and productivity through supply chain improvements and the implementation of an integrated operating 
model and organisational structure, including standardisation of processes, centralised back-office services and a common IT platform. 
The Group undertakes transformation initiatives periodically which aim to simplify the organisation and facilitate growth. The Group’s efforts 
to achieve these goals are driven and enabled through use of our TaO (central SAP ERP system) global template - a standardised process 
used by all BAT entities globally with the use of a central SAP instance common for BAT subsidiaries (excluding Reynolds American Inc. and its 
subsidiaries). These processes include, among others, core back-office global processes, procurement, warehouse management, accounting 
and controlling.

Impact

Failure by the Group to successfully design, implement and sustain the integrated operating model, organisational structure and transformation 
initiatives could lead to the failure to realise anticipated benefits, increased costs, disruption to operations, decreased trading performance, 
disgruntled employees, loss of institutional knowledge and reduced market share. These results could in turn reduce profitability and 
funds available for investment by the Group in long-term growth opportunities. Lack of adherence to the TaO template, as well as template 
degradation over time, may result in the failure to maintain achieved productivity gains and capture additional productivity gains which may in 
turn have an adverse effect on the Group’s results of operations and financial condition.

Risk: Failure to uphold the high standard of ESG management.

Description

Stakeholder and shareholder expectations of Group’s ESG performance are continually evolving. The Group may fail to have the 
appropriate internal standards, strategic plans and governance, monitoring and reporting mechanisms in place to ensure it can identify 
emerging issues, meet external expectations and align with recognised international standards.

Impact

Failure to uphold high standards of ESG management could seriously impact Group reputation and reduce investor confidence. 
In addition, poor performance across any aspect of ESG, such as a failure to address climate change or human rights impacts across 
the Group’s business and supply chain, could result in increased regulation, difficulty in attracting and retaining talent, criminal or civil 
prosecution, or decreases in consumer demand for our products.

Risk: Impact of a pandemic on the performance of the Group.

Description

The Group continues to closely monitor the development and disruption of the present coronavirus (the “COVID-19 pandemic”) and 
second and further waves seen in some countries across the Group. The consequences of COVID-19 may include significant logistical 
challenges for staff and their ability to perform their duties, potential loss of lives or significant level of illness in the workforce, inability to 
deliver revenue stream and market share targets impacting profits and cash flows, disruption to supply chain and third parties unable to 
deliver contractual goods and services. In addition, some countries across the Group have adopted regulations restricting the ability to 
manufacture, distribute, market and sell products.

Impact

The COVID-19 pandemic on the Group’s results of operations and financial condition is uncertain and cannot be predicted as the pandemic evolves.

The long-term impacts of the COVID-19 pandemic to the Group’s business will depend on a range of factors which we are not able to accurately predict, 
including the duration and scope of the pandemic, the geographies impacted, the impact of the pandemic on economic activity and the nature and 
severity of measures adopted by governments. These factors include, but are not limited to:

 – Reductions or volatility in consumer demand for one or more of our products due to illness, retail closures, quarantine or other travel restrictions, 
health consciousness (quitting use of tobacco and nicotine products), government restrictions, the deterioration of socio-economic conditions, 
economic hardship and customer-downtrading (switching to a cheaper brand), which may impact the Group’s market share. 

 – Disruptions to the Group’s operations, such as its supply chain, or manufacturing or distribution capabilities, which may result in increased costs due 
to the need for more complex supply chain arrangements, to expand existing facilities or to maintain inefficient facilities, a reduction of the Group’s 
sales volumes or an increase in bad debts from customers.

 – Disruption to the Group’s operations resulting from a significant number of the Group’s employees, including employees performing key functions, 
working remotely for extended periods of time or becoming ill, which may reduce the employees’ efficiency and productivity and cause product 
development delays, hamper new product innovation and have other unforeseen adverse effects on the Group’s business. 

 – Significant volatility in financial markets (including exchange rate volatility) and measures adopted by governments and central banks that further 

restrict liquidity, which may limit the Group’s access to funds, lead to shortages of cash and cash equivalents needed to operate the Group’s 
business, and impact the Group’s ability to refinance its existing debt.

 – Regulations  restricting the ability to manufacture, distribute, market and sell products, and potentially increasing illicit trade.

 – Governments seeking to increase revenues through increased corporate taxes and excise in combustible and/or New Category products, increasing 

the cost and prices of our products - which could reduce volumes and margins, and/or increase illicit trade.

All of these factors may have material adverse effects on the Group’s results of operations and financial condition.

BAT Annual Report and Form 20-F 2020295

Legal, Regulatory and Compliance Risks

Risk: Exposure to increasingly stringent regulatory measures affecting the manufacture, packaging, sale and marketing of the 
Group’s products.

Description

Tobacco control measures are in place in nearly all markets in which we operate. Such restrictions are introduced by regulations and/or voluntary 
agreements. Most tobacco control measures can be categorised as follows:

 – Place: including regulations restricting smoking in private and public spaces (e.g., public place smoking bans, including restaurants and bars);

 – Product: including regulations on the use of and/or testing for ingredients, product design and attributes (e.g., ceilings regarding tar, nicotine 
and carbon monoxide yields, as well as restrictions on flavours, including menthol); product safety regulations (e.g., reduced cigarette ignition 
propensity standards); and regulatory product disclosure requirements (e.g., ingredients and emissions reporting);

 – Packaging and labelling: including regulations on health warnings and other government-mandated messages (e.g., in respect of content, 

positioning, size and rotation); restrictions on the use of certain descriptors and brand names; requirements on pack shape, size, weight and 
colour; and mandatory plain packaging;

 – Sponsorship, promotion, advertising and marketing: including partial or total bans on advertising, marketing, promotions and sponsorship;  
restrictions on brand sharing and brand stretching (i.e., using tobacco branding on non-tobacco products); restrictive regulatory measures 
or principles (including our International Marketing Principles) on the marketing and sale of tobacco products to consumers such as age 
verification measures;

 – Purchase: including regulations on where the products are sold, such as type of outlet (e.g., supermarkets and vending machines) and how 

they are sold (e.g., above the counter or under the counter); and

 – Price: including regulations that have implications on the prices that manufacturers can charge for their tobacco products (e.g., excise taxes 

and minimum prices).

The Group believes that the introduction of further regulation on tobacco control is expected over the medium term in many of the Group’s 
markets, e.g. in the US following the change of administration and other results in the 2020 elections. The actions of competitors contrary to the 
regulations applicable to certain markets, may cause reputational harm to the industry as a whole and may result in additional regulation or bans 
on certain products.

In addition, the Group may fail to implement the right level of control measures or to maintain adequate standards of compliance with the 
regulatory measures affecting the manufacture, packaging, sale and marketing of the Group’s products. For example, the Group’s marketing 
activities may fail to comply with the relevant law and regulations or with the Group’s International Marketing Principles. Insufficient information, 
instruction and training in the relevant areas and a lack of knowledge of the existence and/or requirements of relevant regulations, or a failure to 
monitor, assess and implement the requirements of new or modified regulation, may increase these risks.

Traditional Tobacco Products
Bans or restrictions on the sale of flavoured tobacco products and menthol have been introduced, and may be introduced in the future, at a 
municipal, state, national or international level.  Further, various national or international regulatory regimes may seek to require the reduction 
of nicotine levels in tobacco products. With respect to tobacco and combustible products, many of the measures outlined in the FCTC 
have been or are in the process of being implemented through national legislation in many markets in which the Group operates, including 
recommendations for plain packaging and flavour bans with menthol bans in effect in the European Union since 20 May 2020. In November 2018, 
the US Food and Drug Administration (“FDA”) announced the acceleration of proposed rulemaking to seek a ban on menthol in combustible 
tobacco products. Additionally, in March 2018, the FDA published its ANPRM titled “Tobacco Product Standard for Nicotine Level of Combusted 
Cigarettes” and invited interested parties to submit comments on, among other issues, maximum nicotine limits and whether any maximum 
nicotine level should apply to combustible tobacco products.

In the US, manufacturers of all tobacco products deemed to be under the authority of the FDA as of 2016 (which includes vapour and Modern 
Oral products) must submit information to the FDA seeking formal marketing authorisation of such products. Several countries, including 
France, Belgium and Pakistan, have sought or are seeking to prohibit certain brands/brand variants or messaging on cigarette packaging that 
promotes a brand or usage. Finally, the FCTC COP9 and the EU Tobacco Product Directive 2, post-implementation review which is currently 
ongoing, are likely to result in further regulation for New Categories and traditional tobacco products.

New Categories
With respect to New Categories, although a common framework for regulation and taxation has yet to emerge, the manufacture, sale, 
packaging and advertising of such products are increasingly being regulated. In fact, some regulators have applied or are considering applying 
combustible tobacco products’ restrictive regulatory framework to New Categories, such as public place vaping bans or plain packaging. 
Some jurisdictions have banned or are considering banning New Categories altogether.

Following reports of individuals experiencing acute respiratory injury in suspected association with vaping certain e-liquids (EVALI) and several 
allegations regarding vaping youth usage in the USA, regulators at the local, municipal, state, national and international levels are increasingly 
applying or considering applying more restrictive regulations for vapour products. This approach is publicly supported by the World Health 
Organization (WHO) which continues to call on countries to ban or regulate novel nicotine products as tobacco. The USA, Europe and Canada 
are playing a leading role across all identified regulatory risks, including: bans on flavours, sales channel bans, advertising restrictions and 
nicotine limits, among others. With respect to Modern Oral, regulatory frameworks currently follow divergent approaches. In certain markets, in 
particular where there is an absence of adequate regulation, actions of irresponsible competitors may cause reputational harm to the category 
and result in outright bans or adverse regulation, as has been the case in Russia with allegations regarding youth usage. In markets where 
there is a likelihood of tobacco, pharmaceutical or food regulatory classification, the category can be at risk of severe regulation or total ban. 
The Group believes that Tobacco Heated Products are likely to be regulated as traditional tobacco products, driven by the decision of WHO’s  7th 
Conference of Parties to the Framework Convention on Tobacco Control, including recommendations for plain packaging and flavour bans. 

Please refer to pages 307 to 310 for details of tobacco and nicotine regulatory regimes under which the Group’s businesses operate.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information296

Other Information
Group Risk Factors 
Continued

Risk: Exposure to increasingly stringent regulatory measures affecting the manufacture, packaging, sale and marketing of the 
Group’s products continued.

Impact

Existing and future regulatory measures impacting both New Categories and/or traditional tobacco products could adversely affect 
volume, revenue and profits, as a result of: restrictions on the Group’s ability to sell its products or brands, reduced margins due to 
increased operating costs,  impediments to building or maintaining brand equity and restrictions on the Group’s ability to deliver, market 
and sell existing or new products responding to consumers’ preferences.  In addition, new regulation could lead to greater complexity, as 
well as higher production and compliance costs.   

As an example, through the acquisition of Reynolds American Inc., the Group acquired the Newport brand, the leading menthol cigarette 
brand in the US, the Group’s largest single market. The sales of Newport, together with the other menthol brands of the Group’s operating 
subsidiaries, represent a significant portion of the Group’s total net sales. Any action by the FDA or any other governmental authority 
banning or materially restricting the use of menthol in tobacco products could have a significant negative impact on sales volumes, 
which would, in turn, have an adverse effect on the results of operations and financial position of the Group. Any action by the FDA or 
any government authority restricting the use of New Category products could also have an adverse effect on the operation and financial 
position of the Group.

As a reflection of the real or perceived impact of stricter regulation in our business, the Group’s share price has also experienced, and 
could in the future experience, shocks upon the announcement or enactment of restrictive regulation. All these effects may have an 
adverse effect on the Group’s results of operations and financial conditions.

Similarly, regulations on nicotine levels in cigarettes and in other products that are being considered in a number of jurisdictions in which 
the Group operates could have a negative impact on sales volumes of the Group’s products in the relevant jurisdictions.

In addition, taking into account the significant number of regulations that may apply to the Group’s businesses across the world, the 
Group is and may in the future be subject to claims for breach of such regulations. In particular, national authorities (such as the FDA), 
organisations or even individuals may allege that our marketing activities do not comply with the relevant laws and regulations, or with our 
International Marketing Principles. As such, the Group could be subject to liability and costs associated with civil and criminal actions as 
well as regulatory sanctions, fines and penalties brought in connection with these allegations. Even when proven untrue, there are often 
financial costs and reputational impacts in defending against such claims and allegations (including potential adverse impact on the 
treatment by the FDA of the Group’s PMTAs in the US). Each of these results may in turn have an adverse effect on the Group’s results of 
operations and financial condition.

Risk: Adverse implications of EU legislation on single-use plastics that will result in on-pack environmental warnings and 
financial implications relating to the Extended Producer Responsibility (EPR).

Description

The EU adopted a Directive on single-use plastics in July 2019 which, among other products, targets tobacco products with filters 
containing plastic. The Cellulose Acetate in our filters is defined as a single-use plastic under the Directive and, as such, the Directive will 
have an impact on the Group’s cigarettes, filters for other tobacco products and consumables for THPs.

Under the Directive, the Group will be subject to Extended Producer Responsibility (“EPR”) schemes, requiring the Group to cover 
the costs of collecting, transporting, treating and cleaning-up of filters containing plastic. The Directive also imposes on tobacco 
manufacturers the obligation to finance consumer awareness campaigns and to place environmental markings on packs of products with 
filters containing plastic.

Prior to the anticipated implementation deadline for EPR schemes on 5 January 2023, the European Commission is expected to issue 
guidelines on the criteria for the costs of cleaning up litter in Q1 2021. In addition, in December 2020 the European Commission adopted 
and published an Implementing Act harmonising specifications for required product markings with a compliance deadline of July 2021. 
When transposing the Directive into national law, EU member states could decide to expand its scope under their respective national 
laws, which may expose the Group to additional regulations and financial obligations. This is already the case in France, where EPR 
implementation has already occurred with an expansion of the scope to include non-plastic filters for RYO products, and Sweden, where 
the Swedish Ministry of Environment has proposed introducing an EPR scheme for snus pouches (with Modern Oral products also likely to 
be included) in addition to the one for cigarette filters. A consultation on this is taking place until 15 March 2021.

It is noted that there is a growing level of scrutiny on the use of single-use plastic across the world and a number of other markets in which 
the Group operates are considering ways to restrict (or ban) the use of filters made of plastic and/or introduce EPR schemes covering 
other plastic elements in our products beyond filters for traditional products and/or New Categories products.

Impact

The financial implications of existing and future EPR schemes will increase operating costs and may have an adverse effect on the 
Group’s results of operations and financial condition.  If significant space is appropriated on the packaging of some of the Group’s 
products, this may also be an impediment to maintaining or building brand equity of the Group’s products which may, in turn, have a 
negative impact on the Group’s sales volume.

BAT Annual Report and Form 20-F 2020297

Legal, Regulatory and Compliance Risks continued
Risk: Exposure to litigation on tobacco, nicotine, New Categories and other issues.

Description

The Group is involved in litigation related to its tobacco and nicotine products, including legal, regulatory and patent actions, proceedings 
and claims, brought against it in a number of jurisdictions. Claims brought against the Group may be based on personal injury (both 
individual claims and class actions), economic loss arising from the treatment of smoking and health-related diseases (such as medical 
recoupment claims brought by local governments), patent infringement (please refer to the risk factor under “Product pipeline, 
commercialisation and Intellectual Property risks, Exposure to risks associated with intellectual property rights, including the failure 
to identify, protect and prevent infringement of the Group’s intellectual property rights and potential infringement of, or the failure to 
retain licences to use, third-party intellectual property rights” below), negligence, strict tort liability, design defect, failure to warn, fraud, 
misrepresentation, deceptive/unfair trade practices, conspiracy, medical monitoring and violations of antitrust/racketeering laws. 
Certain actions, such as those in the US and Canada, involve claims in the tens or hundreds of billions of pounds sterling. The Group is also 
involved in proceedings that are not directly related to its tobacco and nicotine products, including proceedings based on environmental 
pollution claims.

Additional legal and regulatory actions, proceedings and claims may be brought against the Group in the future.

Impact

The Group’s consolidated results of operations and financial position could be materially affected by any unfavourable outcome of 
certain pending or future litigation. The Group could be exposed to substantial liability, which may take the form of ongoing payments. 
Whether successful or not, the costs of the Group’s involvement in litigation could materially increase due to costs associated with 
bringing proceedings and defending claims, which may also cause operational and strategic disruption by diverting management time 
away from business matters. Liabilities and costs in connection with litigation could result in bankruptcy of one or more Group entities 
which, in turn, could cause a material reduction in the Group’s sales volume and profits. Any negative publicity resulting from these claims 
may also adversely affect the Group’s reputation.

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities applicable to the Group.

Risk: Significant and/or unexpected increases or structural changes in tobacco and nicotine-related taxes.

Description

Tobacco and nicotine products are subject to high levels of taxation, including excise taxes, sales taxes, import duties and levies in most 
markets in which the Group operates. In many of these markets, taxes are generally increasing, but the rate of increase varies between 
markets and between different types of tobacco and nicotine products. Increases in, or the introduction of new, tobacco and nicotine-
related taxes may be caused by a number of factors, including fiscal pressures, health policy objectives and increased lobbying pressure 
from anti-tobacco advocates.

With respect to New Categories, although a common framework for regulation and taxation has yet to emerge, the manufacture, sale, 
packaging and advertising of such products are increasingly being regulated and taxed. 

Impact

Significant or unexpected increases in, or the introduction of new, tobacco-related taxes or minimum retail selling prices, changes in 
relative tax rates for different tobacco and nicotine products or adjustments to excise have in the past resulted, and may in the future 
result in, the need for the Group to absorb such tax increases due to limits in its ability to increase prices, an alteration in the sales mix in 
favour of value-for-money brands or products, or growth in illicit trade, each of which could impact pricing, sales volume and profit for the 
Group’s products. 

Risk: Failure to comply with health and safety and environmental laws.

Description

The Group is subject to a variety of laws, regulations and operational standards relating to health and safety and the environment. 
The Group may fail to assess certain risks and implement the right level of control measures or to maintain adequate standards of health 
and safety or environmental compliance, which could cause injury, ill health, disability or loss of life to employees, contractors or members 
of the public, or harm to the natural environment and local communities in which the Group operates. Insufficient information, instruction 
and training in the relevant areas and a lack of knowledge of the existence and/or requirements of relevant regulations, or a failure to 
monitor, assess and implement the requirements of new or modified legislation, may increase these risks.

Impact

Any failure by the Group to comply with applicable health and safety or environmental laws, or the exposure to the consequences of a 
perceived failure, could result in business disruption, reputational damage, difficulties in recruiting and retaining staff, increased insurance 
costs, consequential losses, the obligation to install or upgrade costly pollution control equipment, loss of value of the Group’s assets, 
remedial costs and damages, fines and penalties as well as civil or criminal liability. Each of these results could in turn adversely impact 
the Group’s results of operations and financial condition.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information298

Other Information
Group Risk Factors 
Continued

Risk: Exposure to unfavourable tax rulings.

Description

The Group is subject to tax laws in a variety of jurisdictions. The Group‘s interpretation and application of the tax laws could differ from 
those of the relevant tax authority, which may subject the Group to claims for breach of such laws, including for late or incorrect filings or for 
misinterpretation of rules. Tax authorities in a variety of jurisdictions, such as the Netherlands and Russia, have assessed, and may in the future 
assess, the Group for historical tax claims, including interest and penalties, arising from disputed areas of tax law. The Group is currently party to 
tax disputes in a number of jurisdictions, some of which involve claims for amounts in the hundreds of millions of pounds sterling.

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities applicable to the Group.

Impact

The Group’s failure to comply with the relevant tax authority’s interpretation and application of the tax laws could result in significant financial 
and legal penalties, including the payment of additional taxes, fines and interest in the event of an unfavourable ruling by a tax authority in a 
disputed area, as well as the payment of dispute costs. Disruption to the business could occur as a result of management’s time being diverted 
away from business matters. Each of these results could negatively affect the Group’s results of operations and financial condition.

Risk: Unexpected legislative changes to corporate income tax laws.

Description

The Group is subject to corporate income tax laws in the jurisdictions in which it operates. These laws frequently change on a prospective 
or retroactive basis. 

Impact

Legislative changes to corporate income tax laws and regulations may have an adverse impact on the Group’s corporate income tax 
liabilities and may lead to a material increase of the Group’s overall tax rate. This could, in turn, negatively affect the Group’s results of 
operations and financial condition.

Risk: Exposure to potential liability under competition or antitrust laws.

Description

According to the Group’s internal estimates, the Group is a market leader by volume in certain categories in a number of countries in which 
it operates and/or is one of a small number of tobacco and /or New Categories companies in certain other markets in which it operates. 
The Group has had antitrust infringement decisions against it in the past and is subject to ongoing investigations (please refer to note 27 
in the Notes on the Accounts for details of contingent liabilities applicable to the Group). The Group may fail to comply with competition 
or antitrust laws and may be subject to investigation and/or litigation for alleged abuse of its position in markets in which it has significant 
market share or for alleged collusion/anti-competitive arrangements with other market participants.

Impact

Failure by the Group to comply with competition or antitrust laws and investigations (and/or litigation) for violation of such laws may result 
in significant legal liability, fines, penalties and/or damages actions, criminal sanctions against the Group, its officers and employees, 
increased costs, prohibitions on conduct of the Group’s business, forced divestment of brands and businesses (or parts of businesses) 
to competitors or other buyers, director disqualifications and commercial agreements being held void. The Group may face increased 
public scrutiny and the investigation or imposition of sanctions by antitrust regulation agencies and/or courts for violations of competition 
regimes which may subject the Group to reputational damage and loss of goodwill. 

Risk: Failure to establish and maintain adequate controls and procedures to comply with applicable securities, corporate 
governance and compliance regulations.

Description

The Group’s operations are subject to a range of rules and regulations around the world. These include US securities, corporate 
governance and compliance laws and regulations such as the Sarbanes-Oxley Act of 2002 and the US Foreign Corrupt Practices Act of 
1977, which applies to the Group’s worldwide activities. While the Group continuously seeks to improve its systems of internal controls 
and to remedy any weaknesses identified, there can be no assurance that the policies and procedures will be followed at all times or 
effectively detect and prevent violations of applicable laws. In addition, the Group is subject to increasingly stringent reporting obligations 
under UK corporate reporting regulations.

Impact

The increased scope and complexity of applicable regulations to which the Group is subject may lead to higher costs for compliance. 
Failure to comply with laws and regulations may result in significant legal liability, fines, penalties, and/or damages actions, criminal 
sanctions against the Group, its officers and employees, and damage to the Group’s reputation. Non-compliance with such regulations 
could also lead to a loss of the Group’s listing on one or more stock exchanges or a loss of investor confidence with a subsequent reduction 
in share price.

BAT Annual Report and Form 20-F 2020299

Legal, Regulatory and Compliance Risks continued
Risk: Loss of confidential information, including through manipulation of data by employees and system failure.

Description

Unintended or malicious behaviour by employees, contractors, service providers and others using or managing the Group’s confidential 
information (including sensitive or confidential information of third parties) or personal data (including sensitive consumer personal 
data) may affect the Group’s communications and operations which may result in the unauthorised disclosure of such information. 
Extensive remote working may periodically increase this risk (e.g. during the COVID-19 pandemic). 

In addition, flaws in our IT systems, a lack of infrastructure or application resilience, slow or insufficient disaster recovery service levels 
or the installation of new systems may increase the possibility that data, including confidential, personal or other sensitive information, 
stored or communicated by IT systems may be corrupted, lost or disclosed.

Impact

The loss of confidential information may result in civil or criminal legal liability and prosecution by enforcement bodies and/or claims from 
third parties, which may subject the Group to the imposition of material fines, damages and/or penalties and the costs associated with 
defending these claims. It could also lead to a competitive disadvantage through the loss of trade secrets.

Inappropriate disclosure of confidential information or violation of the GDPR or other privacy laws (please refer to the risk factor under 
“Loss or misuse of personal data through a failure to comply with the European General Data Protection Regulation, the UK Data 
Protection Act 2018, e-Privacy Laws and other privacy legislation governing the processing of personal data” below) may also result in 
significant reputational harm and public scrutiny, a loss of investor confidence and reduced third-party reliance on the Group’s information 
technology systems or other data handling practices. In addition, restoration and remediation of disclosed confidential information or 
personal data may be costly, difficult or even impossible. These consequences may adversely impact the Group’s results of operations 
and financial condition.

Risk: Failure to comply with product regulations due to uncertainty surrounding the proper interpretation and application of 
those regulations.

Description

The interpretation and application of regulations concerning the Group’s products, such as the Tobacco and Related Products Directive 
(TPD2), may be subject to debate and uncertainty. This includes uncertainty over product classifications and restrictions on advertising. 
In particular with respect to the developing category of New Categories, which has grown in size and complexity in a relatively short 
period of time, a consensus framework for the interpretation and application of existing regulation, such as the rules concerning nicotine-
containing liquids used in vapour products, has yet to emerge.

The continuously changing and evolving landscape of regulation concerning the Group’s products contributes to the uncertainty 
surrounding interpretation and application and creates a risk that the Group may misinterpret or fail to comply with developing regulations 
in the various jurisdictions in which it operates, or becomes subject to enforcement actions from regulators. With the continuous 
changing of product cycle plans and expansion to new markets and innovations, there is a risk that such changes and launches fail to 
comply with the relevant regulations, including pre-approval and/or pre-registration requirements. For example, some governments have 
intentionally banned or are seeking to ban novel tobacco products and products containing nicotine, while others would need to amend 
their existing legislation to permit their sale. Even in countries where the sale of such products is currently permitted, some governments 
have adopted, or are seeking to adopt, bans on New Categories or restrictions on certain flavours. 

Impact

The significant number of emerging regulations and the uncertainty surrounding their interpretation and application may subject the 
Group to claims for breach of such regulations. Financial costs of such enforcement actions include financial penalties, product recalls 
and litigation costs, and entail a significant risk of adverse publicity and damage to the Group’s reputation and goodwill. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information300

Other Information
Group Risk Factors 
Continued

Risk: Failure to uphold high standards of corporate behaviour, including under anti-bribery and anti-corruption laws.

Description

The Group is subject to various anti-corruption laws and regulations and other anti-financial crime laws including but not limited to 
failure to prevent facilitation of tax evasion (Anti-Corruption Laws). All employees of BAT, its subsidiaries and joint ventures which it 
controls are expected to uphold a high standard of corporate behaviour and comply with the Group Standards of Business Conduct 
(SoBC) which includes a requirement to comply with Anti-Corruption Laws. Employees, associates, suppliers, distributors and agents 
are prohibited from engaging in improper conduct to obtain or retain business or to improperly influence (directly or indirectly) a person 
working in an official capacity to decide in the Group’s favour. The Group’s employees may fail to comply with our SoBC and may violate 
applicable Anti-Corruption Laws. 

In January 2021  the Group was informed that the investigation by UK’s Serious Fraud Office into suspicions of corruption in the conduct 
of business by Group companies and associated persons had been closed. The SFO stated that it would continue to offer assistance to 
the ongoing investigations of other law enforcement partners. The potential for fines, penalties or other consequences cannot currently 
be assessed. As the investigations are ongoing, it is not yet possible to identify the timescale in which these matters might be resolved.  

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities applicable to the Group.

Impact

Failure of the Group to comply with Anti-Corruption Laws or to deploy and maintain robust internal policies, procedures and controls 
could result in significant fines and penalties, criminal sanctions against the Group and its officers and employees, increased costs, 
prohibitions or other limitations on the conduct of the Group’s business and reputational harm and may subject the Group to claims for 
breach of such regulations.

Even when proven untrue, there are often financial costs, time demands and reputational impacts associated with investigating and 
defending against such claims.

Risk: Imposition of sanctions under sanctions regimes or similar international, regional or national measures.

Description

National and international sanctions regimes or similar international, regional or national measures may affect jurisdictions in which the 
Group operates or third parties with which it may have commercial relationships. 

In particular, the Group has operations in a number of countries that are subject to various sanctions, including Iran and Cuba. 
Operations in these countries expose the Group to the risk of significant financial costs and disruption in operations that may be difficult 
or impossible to predict or avoid or the activities could become commercially and/or operationally unviable. 

National and international sanctions regimes may also affect third parties with which the Group has commercial relationships and could 
lead to supply and payment chain disruptions.

For example, the Group has been investigating, and is aware of governmental authorities’ investigations into, allegations of misconduct. 
The Group is cooperating with the authorities’ investigations, including the DOJ and OFAC in the United States, which are conducting 
an investigation into suspicions of breach of sanctions. The potential for fines, penalties or other consequences cannot currently be 
assessed but may be material. As the investigations are ongoing, it is not yet possible to identify the timescale in which these matters 
might be resolved.

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities applicable to the Group.

Impact

As a result of the limitations imposed by sanctions, it may become commercially and/or operationally unviable for the Group to operate 
in certain jurisdictions and the Group may be required to exit existing operations in such jurisdictions. The Group may also experience 
difficulty in sourcing materials or importing products and be exposed to increased costs. In addition, the costs of complying with 
sanctions may increase as a result of changes to existing sanctions regimes.

Any failure to comply with sanctions regimes or similar international, regional or national measures may result in significant legal liability, 
fines and/or penalties, criminal sanctions against the Group, its officers and employees, damage to commercial or banking relationships 
and reputational harm. Reputational harm may result regardless of whether the Group complies with imposed sanctions. 

BAT Annual Report and Form 20-F 2020301

Legal, Regulatory and Compliance Risks continued
Risk: Loss or misuse of personal data through a failure to comply with the European General Data Protection Regulation, the 
UK Data Protection Act 2018, e-Privacy Laws and other privacy legislation governing the processing of personal data. 

Description

Personal data is a subset of data (which is likely to be confidential) which attracts different risks and treatment under the law.   Breaches 
of data privacy laws include misuse of information which may not be confidential in nature. These include, for example, unsolicited 
marketing calls to a publicly available number, or using an individual’s personal data in a way which was not authorised or in a way that the 
individual did not reasonably expect through technologies such as online tracking or monitoring.

Various privacy laws, including the European General Data Protection Regulation (“GDPR”), UK Data Protection Act 2018 (“UKDPA”) 
and e-Privacy Directive (“e-Privacy Laws”)  / EU Regulatory guidances, govern the way in which organisations (comprising employees, 
contractors, service providers and other authorised persons) handle individuals’ personal data including how such organisations, including 
the Group, track or monitor their online behaviour.

In particular:

 – in the event of:

 – an unauthorised disclosure of personal data as a result of a bad actor (e.g. cyberattack); or

 – flaws in our IT systems, or application resilience, slow or insufficient disaster recovery service levels or the installation failure of a new 

system (which result in personal data stored or communicated by IT systems being corrupted, lost or disclosed);

Depending on the risk to the individuals concerned, such personal data breaches (including mass personal data unavailability) must be 
reported to the local data protection supervisory authority which could subject Group companies to not only regulatory scrutiny but also 
individual claims or even class action suits; and  

 – ePrivacy Laws state that any misuse of consumer personal data or lack of transparency provided to consumers on how we use their 

data or track their online behaviours are subject to regulatory scrutiny.

Legal requirements relating to the collection, storage, handling, and transfer of personal data continue to evolve. Following the entry 
into force of the GDPR in May 2018, other jurisdictions in which the Group operates have enacted similar local legislation such as the 
California Consumer Privacy Act US and the “LGPD” in Brazil which further increases the risks surrounding the processing of personal 
data especially in the consumer space.

Impact

Failure to comply with existing or future e-Privacy Laws and privacy legislation governing the processing of personal data may adversely 
impact the Group’s results of operations and financial condition.

Loss or misuse of personal data may result in civil or criminal legal liability and prosecution by enforcement bodies, which may subject 
the Group to the imposition of material fines (currently up to 4% of Group worldwide turnover in the context of GDPR) and/or penalties 
and/or claims and costs associated with defending these claims (which could include class action suits brought by consumers). 
Reputational damage could also potentially cause significant harm to the Group.

Relevant data protection supervisory authority could also order certain Group legal entities to cease processing activities, which could 
result in a significant operational disruption.

Economic and Financial Risks

Risk: Foreign exchange rate exposures.

Description

The Group’s reporting currency is the pound sterling. The Group is exposed to the risk of fluctuations in exchange rates affecting the 
translation of net assets and earned profits of overseas subsidiaries into the Group’s reporting currency. These translational exposures are 
not normally hedged. 

Exposures also arise from the foreign currency denominated trading transactions undertaken by subsidiaries and dividend flows. 
Where not offset by opposing flows, these exposures are generally hedged according to internal policies, but hedging of exposure to 
certain currencies might not be possible due to exchange controls, limited currency availability or prohibitive costs, and errors in hedging 
may occur. Fiscal policy divergence in relation to interest rates between key markets may also increase these risks. 

Impact

During periods of exchange rate volatility, the impact of exchange rates on the Group’s results of operations and financial condition can 
be significant. Fluctuations in exchange rates of key currencies against the pound sterling may result in volatility in the Group’s reported 
earnings per share, cash flow and balance sheet. Furthermore, the dividend paid by the Group may be impacted if the payout ratio is not 
adjusted. Differences in translation between earnings and net debt may also affect key ratios used by credit rating agencies, which may 
have an adverse effect on the Group’s credit ratings. 

In addition, volatility and/or increased costs in the Group’s business due to transactional foreign exchange rate exposures may adversely affect 
operating margins and profitability and attempts to increase prices to offset such increases could adversely impact sales volumes. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information302

Other Information
Group Risk Factors 
Continued

Economic and Financial Risks continued

Risk: Inability to obtain price increases and exposure to risks from excessive price increases and value chain erosion.

Description

Annual price increases by the Group are among the key drivers in increasing market profitability.  However, the Group has in the past 
been, and may in the future be, unable to obtain such price increases as a result of increased regulation; increased competition from illicit 
trade; stretched consumer affordability arising from deteriorating political and economic conditions and rising prices; sharp increases or 
changes in excise structures; and competitors’ pricing.

As the New Category market continues to develop, the Group may face erosion in the value chain for New Categories through lower 
market prices, excise taxes, high retail trade margins or high production costs that make New Categories less competitive versus 
combustible tobacco products.  As an example, excise on Tobacco Heated Products in Japan is increasing and will align closer to FMC 
following a five year (2018-2022) phased excise plan.

In addition, the Group faces the risk that price increases it has conducted in the past, and may conduct in the future, may be excessive and 
not find adequate adult tobacco consumer acceptance.

Impact

If the Group is unable to obtain price increases or is adversely affected by impacts of excessive price increases, it may be unable to 
achieve its strategic growth metrics, have fewer funds to invest in growth opportunities, and, in the case of excessive price increases, be 
faced with quicker reductions in sales volumes than anticipated due to accelerated market decline, down-trading (switching to a cheaper 
brand) and increased illicit trade. These in turn impact the Group’s market share, results of operations and financial condition.

In addition, erosion in the value chain for New Categories could have a negative impact on the Group’s sales volume or pricing for these 
products. High excise could dampen demand for New Categories or result in lower profit margins. Lower market prices, high retail trade 
margins or increases in production costs could also negatively impact profit margins or lead to uncompetitive pricing.

Risk: Effects of declining consumption of legitimate tobacco products and a tough competitive environment.

Description

Evidence of market contraction and the growth of illicit trade of tobacco products is apparent in several key global markets in which the 
Group operates. This decline is due to multiple factors, including increases in excise taxes leading to continuous above-inflation price 
rises, changes in the regulatory environment, the continuing difficult economic environment in many countries impacting consumers’ 
disposable incomes, the increase in the trade of illicit tobacco products, rising health concerns, a decline in the social acceptability of 
smoking and an increase in New Category uptake. 

The Group competes based on the strength of its strategic brand portfolio, product quality and taste, brand recognition, brand loyalty, 
taste, innovation, packaging, service, marketing, advertising and price. The Group is subject to highly competitive environments in all 
aspects of its business, and its competitive position can be significantly influenced by the prevailing economic climate, consumers’ 
disposable income, regulation, competitors’ introduction of lower-price or innovative products, higher tobacco product taxes, higher 
absolute prices, governmental action to increase minimum wages, employment costs, interest rates and increase in raw material costs. 

Furthermore, the Group is subject to substantial payment obligations under the State Settlement Agreements, which adversely 
affect the ability of the Group to compete in the US with manufacturers of deep-discount cigarettes that are not subject to such 
substantial obligations.

Impact

Any future decline in the demand for legitimate tobacco products could have an adverse effect on the Group’s results of operations and 
financial conditions.

In a tough competitive environment, factors such as market size reduction, customer down-trading, illicit trade and competitors 
aggressively taking market share through price re-positioning or price wars generally reduce the overall profit pool of the market and may 
impact the Group’s profits. These risks may also lead to a decline in sales volume of the Group, loss of market share, erosion of its portfolio 
mix and reduction of funds available to it for investment in growth opportunities.

BAT Annual Report and Form 20-F 2020303

Economic and Financial Risks continued
Risk: Funding, liquidity and interest rate risks.

Description

The Group cannot be certain that it will have access to bank financing or to the debt and equity capital markets at all times and is 
therefore subject to funding and liquidity risks. In addition, the Group’s access to funding may be affected by restrictive covenants to 
which it is subject under some of its credit facilities. Furthermore, broader ESG trends may impact the Group’s access to funding.

The Group is also exposed to increases in interest rates in connection with both existing floating rate debt and future debt refinancings. 
The current economic environment, with historically low interest rates, increases the likelihood of higher interest rates in the future. 
The phaseout of LIBOR and uncertainty regarding the appropriate benchmark replacement similarly increases uncertainty with respect to 
the interest rates applicable to the Group’s floating rate debt.

Furthermore, the Group operates in several markets closely regulated by governmental bodies that intervene in foreign exchange markets 
by imposing limitations on the ability to transfer local currency into foreign currency and introducing other currency controls that expose 
cash balances to devaluation risks or that increase costs to obtain hard currency. As a result, the Group’s operational entities in these 
markets may be restricted from using end-market cash resources to pay for imported goods, dividend remittances, interest payments 
and royalties. The inability to access end-market cash resources in certain markets contributes to the Group’s funding and liquidity risks. 

Impact

Adverse developments in the Group’s funding, liquidity and interest rate environment may lead to shortages of cash and cash equivalents 
needed to operate the Group’s business and to refinance its existing debt. Inability to fund the business under the Group’s current 
capital structure, failure to access funding and foreign exchange or increases in interest rates may also have an adverse effect on the 
Group’s credit rating, which would in turn result in further increased funding costs and may require the Group to issue equity or seek new 
sources of capital. Non-compliance with the Group’s covenants under certain credit facilities could lead to an acceleration of its debt. 
The phaseout of LIBOR may result in the Group being subject to higher or uncertain interest rates with respect to outstanding future and 
floating rate debt.

All these factors may have material adverse effects on the Group’s results of operations and financial conditions. These conditions could 
also lead to underperforming bond prices and increased yields.

In the case of funding or liquidity constraints, the Group may also suffer reputational damage due to its perceived failure to manage the 
financial risk profile of its business, which may result in an erosion of shareholder value reflected in an underperforming share price, and/
or underperforming bond prices and higher yields. In addition, the Group’s ability to finance strategic opportunities or respond to threats 
may be impacted by limited access to funds.

Risk: Failure to achieve growth through mergers, acquisitions and joint ventures.

Description

The Group’s growth strategy includes a combination of organic growth as well as mergers, acquisitions and joint ventures. The Group may 
be unable to acquire attractive businesses on favourable terms and may inappropriately value or otherwise fail to identify or capitalise on 
growth opportunities. The Group may not be able to deliver strategic objectives and revenue improvements from business combinations, 
successfully integrate businesses it acquires or establishes, or obtain appropriate regulatory approvals for business combinations. 
Risks from integration of businesses also include the risk that the integration may divert the Group’s focus and resources from its other 
strategic goals. 

Additionally, the Group could be exposed to financial, legal or reputational risks if it fails to appropriately consider any compliance or 
antitrust aspects of a transaction. Further, the Group has certain uncapped indemnification obligations in connection with divestitures 
and could incur similar obligations in the future.

Impact

Any of the foregoing risks could result in increased costs, decreased revenues or a loss of opportunities and have an adverse effect on 
the Group’s results of operations and financial condition, and in the case of a breach of compliance or antitrust regulation, could lead to 
reputational damage, fines and potentially criminal sanctions.

The Group may become liable for claims arising in respect of conduct prior to any merger or acquisition of businesses if deemed to be a 
successor to the liabilities of the acquired company or indemnification claims relating to divestitures, and any resulting adverse judgment 
against the Group may adversely affect its results of operations and financial condition.

Please refer to note 27 in the Notes on the Accounts for details of contingent liabilities applicable to the Group.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information304

Other Information
Group Risk Factors 
Continued

Risk: Unforeseen underperformance in key global markets.

Description

A substantial majority of the Group’s profit from operations is based on its operations in certain key markets, including the US. A number 
of these markets are declining for a variety of factors, including price increases, restrictions on advertising and promotions, smoking 
prevention campaigns, increased pressure from anti-tobacco groups, migration to smokeless products and private businesses adopting 
policies that prohibit or restrict, or are intended to discourage, smoking and tobacco use.

Economic and political factors affecting the Group’s key markets include the prevailing economic climate, governmental austerity 
measures, levels of employment, inflation, governmental action to increase minimum wages, employment costs, interest rates, raw 
material costs, consumer confidence and consumer pricing. 

Impact

Any change to the economic and political factors in any of the key markets in which the Group operates could affect consumer behaviour 
and have an impact on the Group’s results of operations and financial condition.

Risk: Increases in net liabilities under the Group’s retirement benefit schemes.

Description

The Group currently maintains and contributes to defined benefit pension plans and other post-retirement benefit plans that cover 
various categories of employees and retirees worldwide. The Group’s obligations to make contributions under these arrangements may 
increase in the case of increases in pension liabilities, decreases in asset returns, salary increases, inflation, decreases in long-term 
interest rates, increases in life expectancies, changes in population trends and other actuarial assumptions.

Please refer to the information under the caption ‘Retirement benefit schemes’ on page 188 and to note 11 in the Notes on the Accounts 
for details of the Group’s retirement benefit schemes.

Impact

Higher contributions to the Group’s retirement benefit schemes could have an adverse impact on the Group’s results of operations, 
financial condition and ability to raise funds. 

Risk: Adverse consequences of the UK’s exit from the EU.

Description

The consequences of the UK’s exit from the EU remain uncertain and the full extent of the impact is not expected for some time, but 
could include reductions in the size of the UK market, down-trading as a result of affordability pressure/weakening economy in the UK, 
an increased cost of doing business in the UK, higher cost of capital in the UK and both transactional and translational foreign exchange 
impacts, disruption to supply of materials due to changed customs procedures, rules of origin requirements or duties, increased 
complexity and scrutiny on tax-related activities, or other changes to UK law. In addition, the UK’s exit from the EU may impose restrictions 
on employment and cross-border movements.

Impact

Any of the consequences of the UK’s exit from the EU may have a negative effect on the Group’s results of operations and financial 
conditions. In addition, any restrictions on employment and cross-border movements may result in additional employment and hiring 
costs and reduce the Group’s ability to attract and retain highly talented individuals from the EU in the UK.

BAT Annual Report and Form 20-F 2020305

Product Pipeline, Commercialisation and Intellectual Property Risks

Risk: Inability to predict consumers’ changing behaviours and launch innovative products that offer adult tobacco and nicotine 
consumers meaningful value-added differentiation.

Description

The Group focuses its research and development activities on both creating new products, including New Category product, and 
maintaining and improving the quality of its existing products. In a competitive market, the Group believes that innovation is key to growth. 
The Group considers that one of its key challenges in the medium and long term is to provide adult tobacco and nicotine consumers 
with high-quality products that take into account their changing preferences and expectations, including those in relation to ESG, while 
complying with evolving regulation. 

The Group is in the early stages of development and roll-out of its New Category portfolio which requires significant initial investment. 
The Group may be unsuccessful in developing and launching innovative products or maintaining and improving the quality of existing 
products across both combustibles and New Categories that offer consumers meaningful value-added differentiation. The Group may 
fail to keep pace with innovation in its sector or changes in consumer expectations and is also exposed to the risk of an inability to build 
a strong enough brand equity through social media and other technological tools to compete with its competitors. There are potential 
bans and restrictions in key markets when using social media to advertise and communicate. Competitors may be more successful in 
predicting changing consumer behaviour, developing and rolling out consumer-relevant products and may be able to do so more quickly 
and at a lower cost. 

In addition, the Group devotes considerable resources to the research and development of innovative products, in particular in New 
Categories that may have the potential to reduce the risks of smoking-related diseases. The complex nature of research and development 
programmes necessary to satisfy emerging regulatory and scientific requirements creates a substantial risk that these programmes 
will fail to demonstrate health-related claims regarding New Categories or to achieve adult tobacco consumer, regulatory and 
scientific acceptance.

Furthermore, the regulatory environment impacting non-combustible tobacco products, vapour products and other non-tobacco nicotine 
products, including classification of products for regulatory and excise purposes, is still developing and it cannot be predicted whether 
regulations will permit the marketing of such New Categories in any given market in the future. Categorisation as medicines, for example, 
and restrictions on advertising could stifle innovation, increase complexity and costs and significantly undermine the commercial viability 
of these products. Alternatively, categorisation of any New Categories, as tobacco products for instance, could result in the application of 
onerous regulation, which could further stifle uptake.

Impact

The inability to timely develop and roll out innovations or products in line with consumer demand, including any failure to predict changes 
in adult tobacco consumer and societal behaviour and expectations and to fill gaps in the product portfolio, as well as the risk of poor 
product quality, could lead to missed opportunities, under- or over-supply, loss of competitive advantage, unrecoverable costs and/or the 
erosion of the Group’s consumer base or brand equity.

Restrictions on packaging and labelling or on promotion and advertising could impact the Group’s ability to communicate its innovations 
and product differences to adult tobacco consumers, leading to unsuccessful product launches. An inability to provide robust scientific 
results sufficient to substantiate health-related product claims poses a significant threat to the ability to launch innovative products and 
comply with emerging regulatory and legal regimes.

The occurrence of any of the above effects could in turn have an adverse effect on the Group’s results of operations and financial 
condition and cause the Group to fail to deliver on its strategic growth plans.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information306

Other Information
Group Risk Factors 
Continued

Risk: Exposure to risks associated with intellectual property rights, including the failure to identify, protect and prevent 
infringement of the Group’s intellectual property rights and potential infringement of, or the failure to retain licences to use, 
third-party intellectual property rights. 

Description

The Group relies on trademarks, patents, registered designs, copyrights and trade secrets. The brand names under which the Group’s 
products are sold are key assets of its business. The protection and maintenance of these brand names and of the reputation of these 
brands is important to the Group’s success. Protection of intellectual property rights is also important in connection with the Group’s 
innovative products, including New Categories.

The Group is exposed to the risk of infringements of its intellectual property rights by third parties due to limitations in judicial protection, 
failure to identify, protect and register its innovations and/or inadequate enforceability of these rights in some markets in which the 
Group operates. 

The Group currently is involved in various patent infringement litigation proceedings globally related to technology used in the Group’s 
New Category products. This litigation involves both claims by the Group that competitors are infringing on the Group’s patents and 
claims by competitors that the Group is infringing on competitors’ patents.

Some brands and trademarks under which the Group’s products are sold are licensed for a fixed period of time in certain markets. If any of 
these licences are terminated or not renewed after the end of the applicable term, the Group would no longer have the right to use, and to 
sell products under, those brand(s) and trademark(s). 

In addition, as third-party rights are not always identifiable, the Group may be subject to claims for infringement of third-party intellectual 
property rights.

Impact

Any erosion in the value of the Group’s brands, or failure to obtain or maintain adequate protection of intellectual property rights for any 
reason, or the loss of brands or trademarks under licence to Group companies, may have a material adverse effect on the Group’s market 
share, results of operations and financial condition. Any inability to appropriately protect the Group’s products and key innovations will also 
limit its growth and affect competitiveness and return on innovation investment.

Any infringement of third-party intellectual property rights could result in interim injunctions, product recalls, legal liability and the 
payment of damages, any of which may disrupt operations, negatively impact the Group’s reputation and have an adverse effect on its 
results of operations and financial condition.

BAT Annual Report and Form 20-F 2020307

Regulation of the  
Group’s Business

Overview
The Group’s businesses operate under increasingly stringent regulatory regimes worldwide. The tobacco industry is one of the most highly regulated 
in the world, with manufacturers required to comply with a variety of different regulatory regimes across the globe. The Group continues to respond 
to these regimes and engages with governments and other regulatory bodies to find solutions to changing regulatory landscapes. Restrictions on the 
manufacture, sale, marketing and packaging of tobacco products are in place in nearly all countries and markets.

Regulation can typically be categorised as follows:

 – Place: Including regulations restricting smoking in private, public and work places (e.g. public place smoking bans);
 – Product: including regulations on the use of ingredients, product design and attributes (e.g. ceilings regarding tar, nicotine and carbon monoxide 
yields, as well as restrictions on flavours); product safety regulations (e.g. the EU’s General Product Safety Directive (2001/95/EC), electrical safety 
regulations and reduced ignition propensity standards for cigarettes); and regulatory product disclosure requirements (e.g. in relation to ingredients 
and emissions);

 – Packaging and labelling: including regulations on health warnings and other government-mandated messages (e.g. in respect of content, 

positioning, size and rotation); restrictions on the use of certain descriptors and brand names; requirements on pack shape, size, weight and colour 
and mandatory plain packaging;

 – Sponsorship, promotion and advertising: including partial or total bans on tobacco advertising, marketing, promotions and sponsorship 

and restrictions on brand sharing and stretching (the latter refers to the creation of an association between a tobacco product and a non-tobacco 
product by the use of tobacco branding on the non-tobacco product);

 – Purchase: including regulations on the manner in which tobacco products are sold, such as type of outlet (e.g. supermarkets and vending machines) 

and how they are sold (e.g. above-the-counter versus beneath-the-counter); and

 – Price: including regulations which have implications for the prices that manufacturers can charge for their tobacco products (e.g. excise taxes and 

minimum prices).

In addition, the Group operates a number of global policies, and in some cases its businesses have also entered into voluntary agreements, which may 
impose more onerous obligations or standards than those imposed by local legislation.

World Health Organization Framework Convention on Tobacco Control
Much of the recent development in regulation at a global level has been driven by the World Health Organization Framework Convention on Tobacco 
Control (FCTC). The FCTC came into force in 2005 and contains provisions aimed at, among other things, reducing tobacco consumption and 
toxicity. The original treaty is supplemented by protocols and guidelines. While the guidelines are not legally binding, they provide a framework of 
recommendations for parties to the guidelines.

To date, the FCTC has been ratified by 182 countries, not including the US. The FCTC has led to increased efforts by tobacco-control advocates 
and public health organisations to reduce the supply of, and demand for, tobacco products, and to encourage governments to further regulate the 
tobacco industry. As national regulations increasingly reflect global influences, the scope of areas regulated will likely further expand. The guidelines 
on advertising, promotion and sponsorship, for example, seek to broaden the definition of tobacco advertising to include product display, the use of 
vending machines as well as the design of the pack itself. Where adopted by contracting parties, a number of the measures referred to in the guidelines 
may result in either additional costs for the tobacco industry or restrictions on a manufacturer’s ability to differentiate its products and communicate 
those differences to adult smokers. For example, a change in the number and size of on-pack health warnings requires new printing cylinders to be 
commissioned, while the implementation of new plant protection product standards, product testing and the submission of ingredients information to 
national governments require extensive resources, time and material.

EU Tobacco and Related Products Directive (2014/40/EU)
Other developments in regulation have been driven by tobacco control activities undertaken outside the FCTC process. For example, the EU Tobacco 
Products Directive (2001/37/EC), referred to as TPD1, was adopted by the EU in May 2001 for transposition into EU member states’ laws by September 
2002. TPD1 included provisions that set maximum tar, nicotine and carbon monoxide yields, introduced larger health warnings and banned descriptors 
such as ‘light’ and ‘mild’.

A revised TPD1, the EU Tobacco and Related Products Directive (2014/40/EU), referred to as TPD2, was adopted in April 2014 for transposition into EU 
member states’ law by May 2016. Provisions of TPD2 include: larger combined pictorial and textual health warnings covering 65% of the two main 
pack surfaces (front and back) for cigarettes; restrictions on pack shape and size, including minimum pack sizes of 20 sticks for cigarettes and 30g for 
roll-your-own and make-your-own tobacco; increased ingredients reporting; ‘tracking and tracing’ requirements; and for e-cigarettes: nicotine limits, 
pre-market notification, ingredients reporting and advertising bans. Among other things, TPD2 bans the sale of cigarettes and roll-your-own tobacco 
with a characterising flavour. Menthol-flavoured cigarettes were exempted from the ban until May 2020, which has since been applied also to menthol 
cigarettes. (See ‘The US’ for information pertaining to the regulation of menthol in that market).

TPD2 also purports to leave open to EU Member States the possibility of further standardising the packaging of tobacco products and to apply some 
of its provisions in different ways. For example, it provides, among other things, that the labelling, packaging and the tobacco product itself shall 
not include any element or feature that suggests that a particular tobacco product has vitalising, energetic, healing, rejuvenating, natural or organic 
properties or has other health or lifestyle benefits. On 1 February 2017, the French government applied its laws transposing these provisions into French 
national law to prohibit the sale of all variants of Vogue cigarettes from February 2018, as well as the use of certain other tobacco brand and brand 
variant names. The law was subsequently annulled, but France may seek to reintroduce it. On 26 April 2019, Belgium adopted a Royal Decree that allows 
the Minister of Health to establish a procedure to put brands on a prohibited list and to draw up such a list. To date, such a procedure has not yet been 
established by the Belgian Minister of Health.

The European Commission is required to prepare a report by no later than 20 May 2021 on the application of TPD2 and setting out, in particular, the 
elements of TPD2 which it believes should be reviewed or adapted based on scientific and technical developments as well as internationally agreed 
rules and standards on tobacco and related products.

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Other Information
Regulation of the Group’s Business
Continued

Single-Use Plastics
The Single Use Plastics Directive (EU) 2019/904 (the SUP Directive) entered into force on 2 July 2019. The Directive requires that EU Member States 
introduce Extended Producer Responsibility (EPR) schemes covering the cost to clean up litter and the application of on-pack marking requirements 
for tobacco product filters. Member States must transpose the SUP Directive into national law by 3 July 2021, with an implementation deadline of 3 July 
2021 for pack marking requirements and of 5 January 2023 for EPR schemes. Other governments have passed or are considering similar legislation 
including Canada, Russia, South Korea and various levels of government in the United States.

Restrictions on Smoking in Private, Public and Workplaces
The Group operates in a number of markets which have in place restrictions on smoking in certain private, public and work places, including restaurants, 
bars and nightclubs. While these restrictions vary in scope and severity, extensive public and work place smoking bans have been enacted in markets 
including the US, Canada, the UK, Spain, New Zealand and Australia. Restrictions on smoking in private have also been adopted or proposed, and 
typically take the form of prohibitions on smoking in cars or residential homes when children are present, or smoking within a certain distance from 
specified public places (such as primary schools).

Regulation of Ingredients, Including Flavoured Tobacco Products
A number of countries have restricted, and others are seeking to restrict or ban, the use of certain flavours or ingredients in cigarettes and other tobacco 
products, on the basis that such products are alleged to appeal disproportionally to minors, act as a catalyst for young people taking up smoking and/or 
increase the addictiveness or toxicity of the relevant product.

In Canada, the manufacture and sale of cigarettes, little cigars and blunt wraps with characterising flavours are banned, and a federal menthol ban 
for cigarettes is in effect across the country. In Australia, the majority of states and territories have banned flavours in cigarettes that give an ‘overtly’ 
fruit-flavoured taste and the government is reportedly considering further regulatory options. The TPD2 similarly bans the manufacture and sale of 
cigarettes and roll-your-own tobacco with a characterising flavour other than tobacco, subject to an exemption until May 2020 for menthol cigarettes.

An ingredients ban in Brazil, which would ban the use of certain ingredients with flavouring or aromatic properties, including menthol, is not currently in 
force due to ongoing legal challenges. In Turkey, a ban on the use of menthol in cigarettes has been fully implemented as of 5 January 2020. A number of 
the above regulations are subject to ongoing legal challenges. (See ‘The US’ for information pertaining to the regulation of menthol in that market).

Further legislation on ingredients is to be expected. In particular, the European Commission report on TPD2 due by 20 May 2021 is required to consider, 
amongst other things, the benefits of establishing a single list of permitted ingredients at EU level by reference to available scientific evidence on the 
toxic and addictive effects of different ingredients. Similarly, the Conference of Parties to the FCTC has tasked a working group to further elaborate the 
partial guidelines on the regulation of the contents of tobacco products and tobacco product disclosures.

Plain and Standardised Packaging
Plain (or ‘standardised’) packaging generally refers to a ban on the use of trademarks, logos and colours on packaging other than the use of a single 
colour and the presentation of brand name and variant in a specified font and location(s). The presentation of individual cigarettes may be similarly 
restricted. Plain packaging is high on the agenda of tobacco control groups, and the non-binding FCTC guidelines recommend that contracting 
parties consider introducing plain packaging. To date, 21 countries (including Australia, Belgium, Canada, Denmark, France, Ireland, New Zealand, 
the Netherlands, Saudi Arabia, Singapore, Turkey, and the UK) have adopted plain packaging legislation, with the measure being implemented in 15 
of those countries. Countries, territories and states that are currently considering adopting plain packaging legislation include, but are not limited to 
Argentina, India, Ecuador, Panama, Sweden, Brazil, Chile, Spain and South Africa. Others, such as South Korea, Ukraine and Colombia, are considering 
implementing increased graphic health warnings.

Product Display Bans at Point of Sale and Licensing Regimes
Product display bans at point of sale and licensing regimes have been in place in a number of countries for several years and have been implemented 
both at national and state levels. Ireland was the first EU Member State to introduce a point-of-sale display ban, which became effective in July 2009, 
with Norway, Iceland, Finland, New Zealand, Thailand, Canada, Australia, the UK and a number of other countries implementing or passing similar 
legislation banning tobacco displays. A number of countries, such as Hungary, Finland and Spain, have also sought to restrict the supply of tobacco 
products, including through the adoption of licensing regimes limiting the number of retail outlets from which it is possible to purchase tobacco 
products and/or by prohibiting the sale of tobacco products within a certain distance of specified public places.

Illicit Trade
The illegal market for tobacco products is an increasingly important issue for governments and the industry across the world.

Euromonitor International estimates that approximately 400 billion cigarettes per year are smuggled, manufactured illegally or counterfeited. A number 
of governments, regulators and organisations have or are considering adopting regulation to support anti-illicit trade activities. Among other forms, 
such regulation may comprise mandatory ‘tracking and tracing’ requirements, enabling regulators to identify the point at which any seized product left 
the legal supply chain, security features to combat counterfeiting and inspection and authentication obligations in respect of seized product. The TPD2, 
for example, requires that all unit packets of tobacco are marked with a unique and irremovable identifier, which when scanned provides various 
information about that product’s route to market.

In November 2012, the FCTC adopted the Protocol to Eliminate Illicit Trade in Tobacco Products which includes a raft of supply chain control measures, 
including the implementation of ‘tracking and tracing’ technologies. The Protocol entered into force on 25 September 2018 and was considered at the 
first session of the Meeting of the Parties to the Protocol in October 2018. As at 1 January 2021, 62 parties have ratified the Protocol.

In November 2012, the FCTC adopted the Protocol to Eliminate Illicit Trade in Tobacco Products which includes a raft of supply chain control measures, 
including the implementation of ‘tracking and tracing’ technologies. The Protocol entered into force on 25 September 2018 and was considered at the 
first session of the Meeting of the Parties to the Protocol in October 2018. As at 1 January 2020, 58 parties have ratified the Protocol.

BAT Annual Report and Form 20-F 2020309

Vapour Products
More recently, significant debate has been generated regarding the appropriate regulation of vapour products, including regulation of the nicotine 
liquids used in them. As the nascent vapour category has grown in size and complexity in a relatively short period of time, a consensus framework 
for regulation and taxation has yet to emerge. The TPD2, for example, establishes frameworks for the regulation of novel tobacco products and 
e-cigarettes, introducing nicotine limits, health warnings requirements, advertising bans and pre-market notification and post-market disclosure 
obligations. Conversely, some governments have intentionally banned or are seeking to ban novel tobacco products and products containing nicotine, 
while others would need to amend their existing legislation in order to permit their sale. For example, in Australia nicotine is currently classified as 
poison, meaning that the importation of vaping products or nicotine refill liquids is illegal in every state and territory, as is the possession and use of 
these products. While Australia’s Therapeutic Goods Administration plans to re-classify nicotine as a prescription-only medication from 1 October 2021, 
the effect will be that a doctor’s prescription will be required to legally access nicotine vapour products and liquid nicotine. Even in countries where the 
sale of vapour products is permitted, some governments have adopted, or are seeking to adopt, bans on vaping in public places, bans or restrictions on 
flavours or other restrictions. Recent reports in North America of individuals experiencing acute respiratory injury in suspected association with vaping 
certain e-liquids (EVALI) and youth usage have led to an increase in scrutiny of vapour products, especially at State and Provincial levels in the United 
States and Canada.

The US 
Through the RAI subsidiaries, the Group is subject to US federal, state, and local laws and regulations. In 2009, President Obama signed into law the 
Family Smoking Prevention and Tobacco Control Act (FSPTCA), which grants the US Food & Drug Administration (FDA) broad authority over the 
manufacture, sale, marketing and packaging of tobacco products but at the outset limited the agency’s authority to cigarettes, smokeless tobacco 
products, cigarette tobacco and roll-your-own tobacco products. Key elements of the FSPTCA include: filing of facility registrations, product listing, 
constituent testing and ingredient information; obtaining FDA clearance for all new products or product modifications; banning all characterising 
flavours other than tobacco or menthol in cigarettes; establishing ‘user fees’ to fund the FDA’s regulation of tobacco products; increasing the health 
warning size on cigarette packs with the option to introduce pictorial health warnings; implementing good manufacturing practices; revising the 
labelling and advertising requirements for smokeless tobacco products; and requiring the study of menthol. The US Congress did limit the FDA’s 
authority in two areas, prohibiting it from:

 – banning categories of tobacco products; and

 –  requiring the reduction of nicotine yields of a tobacco product to zero.

On 10 May 2016, the FDA issued a final regulation, referred to as the Deeming Rule, deeming all remaining products that are ‘made or derived from 
tobacco’ to be subject to the FDA’s regulatory authority under the FSPTCA. The Final Rule became effective as of 8 August 2016, though each 
requirement of the Final Rule has its own compliance date. Such newly ‘deemed’ tobacco products subject to the FSPTCA include, among others, 
electronic nicotine delivery systems (including e-cigarettes, e-hookah, e-cigars, vape pens, advanced refillable personal vapourisers, electronic pipes 
and e-liquids mixed in vape shops), certain dissolvable tobacco products, cigars and pipe tobacco.

The ‘grandfather’ date under the Final Rule for newly deemed products remains the same as the ‘grandfather’ date for those tobacco products already 
subject to the FSPTCA – 15 February 2007. Any tobacco product that was not legally marketed as of 15 February 2007 will be considered a new tobacco 
product subject to premarket review by the FDA. The FDA has recognised that few, if any, e-cigarettes were on the market as of 15 February 2007, but 
thousands of such products (including R. J. Reynolds Vapour’s Vuse Digital Vapour Cigarette) subsequently have entered into commerce. To address 
this issue, the FDA established a compliance policy regarding the premarket review requirements for all newly deemed tobacco products that are 
not grandfathered products, but were on the market as of 8 August 2016. The FDA will allow such products to remain on the market so long as the 
manufacturer has filed the appropriate Premarket Tobacco Application (PMTA) by a specific deadline.

The Final Rule established staggered initial compliance periods based on the expected complexity of the applications to be submitted. On 28 July 2017, 
as part of the FDA’s announcement of a comprehensive regulatory plan for nicotine and tobacco, the FDA extended the deadline for submission of 
PMTAs for newly deemed products by several years (for e-cigarettes, the new deadline was August 2022). However, as a result of legal action, in July 
2019 a federal court ultimately brought forward the filing deadline for non-combustible products to 12 May 2020. In October 2019, R. J. Reynolds Vapour 
Company filed PMTAs for Vuse Solo. Based upon requirements of the FSPTCA that must be addressed in PMTAs, and the FDA’s Guidance regarding 
the type of evidence required for such applications, the costs of preparing a PMTA are significant. 

In January 2020, the FDA reinforced the filing deadline of 12 May 2020 in its Guidance related to vapour, but reversed its previous compliance policy that 
allowed products to remain on the market without a PMTA. The Guidance announced the agency’s intent to enforce (as of February 2020) the PMTA 
requirements on certain products as follows: 1) Flavoured, cartridge-based vapour products except for tobacco- or menthol-flavoured products; 2) All 
other vapour products for which the manufacturer has failed to take (or is failing to take) adequate measures to prevent minors’ access; 3) Any vapour 
products that targets or whose marketing is likely to promote use by minors; and 4) Any vapour product that is offered for sale in the United States after 
12 May 2020, and for which the manufacturer has not submitted a premarket application. Flavoured disposable vapour products and flavoured open 
systems would remain available for sale unless 1) the manufacturer has failed to take adequate measures to prevent minors’ access, 2) product that 
targets or whose marketing is likely to promote use by minors, or 3) fails to file a PMTA by 12 May 2020.

In April 2020, the federal court extended the PMTA deadline by 120 days to 9 September 2020 to address the FDA’s concerns regarding delays caused 
by the COVID-19 pandemic.  R. J. Reynolds Vapour Company filed PMTAs for the remaining Vuse products (Vibe, Ciro, and Alto) and the Velo products 
(pouch and lozenge) by the September 2020 deadline. Certain additional data from ongoing research relevant to the Alto and Velo applications will be 
submitted as amendments to the PMTAs during the FDA review process.

Comprehensive plan for tobacco and nicotine regulation
On 28 July 2017, the FDA announced its intent to develop a comprehensive plan for tobacco and nicotine regulation that recognises the continuum of 
risk for nicotine delivery. As part of that plan, the FDA planned to publish an Advance Notice of Proposed Rulemaking (ANPRM) to seek public input 
regarding the potential health benefits and possible adverse effects of lowering the level of nicotine in combustible cigarettes. 

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Other Information
Regulation of the Group’s Business
Continued

The ANPRM would request comments from interested stakeholders regarding the potential impact of a nicotine product standard on, among 
other things:

 – the likelihood that existing users of tobacco products will stop using cigarettes;

 – the likelihood that those who do not use tobacco products will start using such products; and

 – the illicit trade of cigarettes containing nicotine at levels higher than a non-addictive nicotine threshold.

In addition, the Center for Tobacco Products (CTP), which was established within the FDA in 2009, will coordinate with the FDA Center for Drug 
Evaluation and Research regarding medicinal nicotine and other therapeutic products as part of an agency-wide nicotine framework. As part of the 
comprehensive plan, the FDA also announced its intent to issue ANPRMs requesting public stakeholder input on the impact of flavours (including 
menthol) in increased initiation among youth and young adults as well as assisting adult smokers to switch to potentially less harmful forms of nicotine 
delivery, and the patterns of use and public health impact of premium cigars. This follows on from the FDA’s decision to issue its own preliminary 
scientific evaluation regarding menthol cigarettes in 2013, which concluded that menthol cigarettes adversely affect initiation, addiction and cessation 
compared to non-menthol cigarettes. In 2018, the FDA took several steps to further this plan. Firstly, in January 2018, the FDA held a public hearing 
to obtain input from a broad group of stakeholders on ways to streamline the regulatory process for the issuance of therapeutic claims for nicotine 
products. Secondly, in March 2018, the agency issued three ANPRMs, seeking information on (1) the lowering of nicotine levels to non-addictive or 
minimally addictive levels, (2) the impact of flavours (including menthol) in increased initiation among youth and young adults as well as assisting adult 
smokers to switch to potentially less harmful forms of nicotine delivery, and (3) the patterns of use and public health impact of premium cigars.

Additional regulation
In addition to the ANPRMs on reduced nicotine products and flavours, the FDA, in April 2019, issued a proposed rule on the format and content of 
substantial equivalence applications. This follows on the FDA’s previous statements regarding the development of foundational rules so as to provide 
clarity and predictability to the tobacco product submission process, including not only substantial equivalence applications but new product 
applications as well as MRTP applications. To that end, FDA, in September 2019, published a proposed rule on the format and content of Premarket 
Tobacco Product Applications. Under the FSPTCA, for a manufacturer to launch a new tobacco product or modify an existing tobacco product after 
22 March 2011, the manufacturer must obtain an order from the FDA allowing the new or modified product to be marketed. Similarly, a manufacturer 
that introduced a cigarette or smokeless tobacco product between 15 February 2007 and 22 March 2011 was required to file a substantial equivalence 
report with the FDA demonstrating either (1) that the new or modified product had the same characteristics as a product commercially available as at 
15 February 2007, referred to as a predicate product, or (2) if the new or modified product had different characteristics than the predicate product, that it 
did not raise different questions of public health. A product subject to such report is referred to as a provisional product. A manufacturer may continue 
to market a provisional product unless and until the FDA issues an order that the provisional product is not substantially equivalent (NSE), in which case 
the FDA could then require the manufacturer to remove the provisional product from the market. Substantially, many of the RAI subsidiaries’ cigarette 
and smokeless tobacco products currently on the market are provisional products. At present, there is substantial uncertainty over the approaches that 
the FDA CTP will take in evaluating RAI subsidiaries’ MRTP applications, PMTAs and substantial equivalence reports. In January 2017, the FDA issued its 
first proposed product standard just prior to President Trump’s inauguration whereby the agency would require the reduction, over a three-year period, 
of the levels of N-nitrosonornicotine (NNN) contained in smokeless tobacco products. Since issuing this proposal, the agency has simply stated that it 
is evaluating submitted comments. The FDA’s semiannual regulatory agenda, which details the regulatory activities that the FDA expects to undertake 
in the foreseeable future, has not listed the NNN proposal since its publication. Thus, it is not known whether or when this proposed rule will be finalised, 
and, if adopted, whether the final rule will be the same as or similar to the proposed rule. On 18 December 2017, the FDA accepted for review MRTP 
applications for six Camel Snus smokeless tobacco products. In 2018, the FDA began its review of these applications, which included facility inspections 
and a public meeting held 13-14 September 2018 before the Tobacco Product Scientific Advisory Committee to obtain its review and recommendation. 
The FDA is completing its independent review of the applications with no announced deadline for completion.

On 18 March 2020, FDA issued a rule mandating the incorporation on cigarettes packages of graphic health warnings. The rule requires eleven new 
textual warnings, each accompanied by a specific graphic image, on the top 50% of the front and back of all cigarette packages, on the left 50% 
of the front and back of cigarette cartons, and the top 20% of all cigarette advertising, beginning June 18, 2021. On 3 April 2020, RAI subsidiaries R. 
J. Reynolds Tobacco Company and Santa Fe Natural Tobacco Company, in conjunction with several cigarette manufacturers and retailers, filed a 
lawsuit seeking to permanently enjoin implementation of the rule.  The court has on two occasions entered orders delaying the implementation of the 
rule, which is now delayed until 14 January 2022. The court is expected to issue a decision on all pending motions by March 2021 or otherwise order 
another delay to the implementation date while it continues its review. Irrespective of the court’s decision, once issued it is expected to be appealed 
to the federal court of appeals, from which a determination is estimated for the fourth quarter of 2021.  If the industry challenge is unsuccessful, the 
RAI companies are prepared to implement the rule’s requirements by the January 2022 deadline, having created compliant packaging and obtained 
approval from the FDA for the required warning rotation plans. Cigarettes and other tobacco products are subject to substantial taxes in the US. 
All states and the District of Columbia currently impose cigarette excise taxes. Certain city and county governments, such as New York, Philadelphia 
and Chicago, also impose substantial excise taxes on cigarettes sold in those jurisdictions. Also, all states and the District of Columbia currently subject 
smokeless tobacco products to excise taxes. Various states and the District of Columbia impose a tax on vapour products, such as e-cigarettes, and 
many other states have proposed taxes on vapour products. Currently, there is no federal tax on vapour products, such as e-cigarettes.

State and local governments also consider and implement other legislation and regulation regarding the sale of tobacco products. Measures include, 
among others, limiting or prohibiting the sale of flavours in tobacco products, restricting where tobacco products may be sold and increasing the 
minimum age to purchase tobacco products. The Group believes that, as a responsible business, it can contribute through information, ideas 
and practical steps, to help regulators address the key issues regarding its products, including underage access, illicit trade, product information, 
product design, involuntary exposure to smoke and the development of potentially less harmful products, while maintaining a competitive market 
that accommodates the significant percentage of adults who choose to be tobacco consumers. The Group is committed to working with national 
governments and multilateral organisations and welcomes opportunities to participate in good faith to achieve sensible and balanced regulation of 
traditional tobacco and potentially reduced-risk products.

BAT Annual Report and Form 20-F 2020Disclosure Pursuant to Section 219 of 
the Iran Threat Reduction and Syria 
Human Rights Act of 2012 (ITRA)

311

Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012 added Section 13(r) to the Exchange Act. Section 13(r) 
requires an issuer to disclose in its annual or quarterly reports, as applicable, whether it or any of its affiliates knowingly engaged in certain 
activities, transactions or dealings relating to Iran or with designated natural persons or entities sanctioned under programmes relating 
to terrorism or the proliferation of weapons of mass destruction. Disclosure is required even where the activities, transactions or dealings 
are conducted outside the US by non-US affiliates in compliance with applicable law, and whether or not the activities are sanctionable 
under US law. 

As of the date of this report, BAT is not aware of any activity, transaction or dealing by the Group or any of its affiliates during the financial 
year ended 31 December 2020 that is disclosable under Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012 and 
Section 13(r) of the Exchange Act, except as set forth below. This information is to the best of BAT’s knowledge. 

BAT has a local operation in Iran, established on 18 October 2003, through its wholly-owned non-US subsidiary, B.A.T. Pars Company 
(Private Joint Stock) (BAT Pars). BAT Pars produces its products, which include Kent, Pall Mall and Montana brands, in its own factory 
in Eshtehard, which is in the Alborz province of Iran. BAT Pars distributes its product via 54 sub-agents with national and provincial 
distribution licences, who sell products to wholesalers and retailers with the support of BAT Pars’ sales representatives. BAT Pars has 305 
direct employees and an additional 1,172 contract workers supplied by a private company. 

Concerning the business of BAT Pars, various elements such as income tax, payroll, social security, other taxes, excise, monopoly fees, 
duties and other fees, including for utilities, licences and judicial fees to commence litigation, are payable to the Government of Iran and 
affiliated entities regarding BAT Pars’ operation. BAT Pars maintains bank accounts in Iran with various banks to facilitate its operations 
in the country and to make any required payments, as described above, to the Government of Iran and affiliated entities regarding 
its operations. 

During the year ended 31 December 2020, BAT did not have any gross revenues or net profits derived from transactions with the 
Government of Iran or affiliated entities. 

BAT maintains policies and procedures designed to ensure that its activities in Iran and elsewhere comply in all material aspects with the 
applicable and relevant trade sanctions laws and regulations, including US and other international trade sanctions and/or embargoes. 
BAT’s sanctions policies and procedures have been designed to be as robust as possible. However, there can be no absolute assurance 
that these policies and procedures will be effective. Were they to be ineffective, penalties or sanctions could be imposed against BAT, 
which could be material. To the extent permitted under applicable law, and as long as it continues to meet BAT’s risk management and 
operational requirements, BAT Pars’ activities in Iran are expected to continue.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information312

Other Information

Material Contracts

The Master Settlement Agreement & State Settlement Agreements
In 1998, the major US cigarette manufacturers (including R.J. Reynolds Tobacco Company, Lorillard and Brown & Williamson, businesses 
which are now part of Reynolds American) entered into the Master Settlement Agreement (MSA) with attorneys general representing 
most US states and territories. The MSA imposes a perpetual stream of future payment obligations on the major US cigarette 
manufacturers. The amounts of money that the participating manufacturers are required to annually contribute are based upon, among 
other things, the volume of cigarettes sold and market share (based on cigarette shipments in that year).

During 2012, R.J. Reynolds Tobacco Company, various other tobacco manufacturers, 17 states, the District of Columbia and Puerto 
Rico reached a final agreement related to Reynolds American’s 2003 MSA activities, and three more states joined the agreement 
in 2013. Under this agreement, R.J. Reynolds Tobacco Company has received credits of more than US$1 billion in respect of its Non-
Participating Manufacturer (NPM) Adjustment claims related to the period from 2003 to 2012. These credits have been applied against 
the company’s MSA payments over a period of five years from 2013, subject to, and dependent upon, meeting the various ongoing 
performance obligations. During 2014, two additional states agreed to settle NPM disputes related to claims for the period 2003 to 
2012. R.J. Reynolds Tobacco Company received US$170 million in credits, which have been applied over a five-year period from 2014. 
During 2015, another state agreed to settle NPM disputes related to claims for the period 2004 to 2014. R.J. Reynolds Tobacco Company 
received US$285 million in credits, which have been applied over a four-year period from 2016. During 2016, no additional states agreed 
to settle NPM disputes. During 2017, two more states agreed to settle NPM disputes related to claims for the period 2004 to 2014. It is 
estimated that R.J. Reynolds Tobacco Company will receive US$61 million in credits, which will be applied over a five-year period from 
2017. During 2018, nine more states agreed to settle NPM disputes related to claims for the period 2004 to 2019, with an option through 
2022, subject to certain conditions. It is estimated that R.J. Reynolds Tobacco Company will receive US$182 million in credits for settled 
periods through 2017, which will be applied over a five-year period from 2018. Also in 2018, a tenth additional state agreed to settle NPM 
disputes related to claims for the period 2004 to 2024, subject to certain conditions. It is estimated that R.J. Reynolds Tobacco Company 
will receive US$205 million in credits for settled periods through 2017, which will be applied over a five-year period from 2019. In the first 
quarter of 2020, certain conditions set forth in the 2018 agreements were met for those ten states. In addition, in August 2020, 24 states, 
the District of Columbia and Puerto Rico agreed to settle NPM disputes related to claims for the period 2018-2022. Credits in respect of 
future years’ payments and the NPM Adjustment claims would be accounted for in the applicable year and will not be treated as adjusting 
items. Only credits in respect of prior year payments are included as adjusting items.

The BAT Group is subject to substantial payment obligations under the MSA and the state settlement agreements with the states of 
Mississippi, Florida, Texas and Minnesota (such settlement agreements, collectively State Settlement Agreements). Reynolds American 
Inc.’s operating subsidiaries’ expenses and payments under the MSA and the State Settlement Agreements for 2020 amounted to 
US$3,572 million in respect of settlement expenses and US$2,848 million in respect of settlement cash payments. Reynolds American 
Inc.’s operating subsidiaries’ expenses and payments under the MSA and the State Settlement Agreements for 2019 amounted to 
US$2,762 million in respect of settlement expenses and US$2,918 million in respect of settlement cash payments. 

R.J. Reynolds Tobacco Company divested certain brands to Imperial Tobacco Group (ITG) in 2015.  In 2020, R.J. Reynolds Tobacco Company 
recognised additional expenses, included above, under the state settlement agreements in the states of Mississippi, Florida, Texas 
and Minnesota related to these divested brands. R.J. Reynolds Tobacco Company recognised US$241 million of expense for payment 
obligations to the State of Florida for the ITG acquired brands from the date of divestiture, June 12, 2015, as a result of an unfavourable 
judgment. In addition, R.J. Reynolds Tobacco Company recognised US$264 million related to the resolution of claims against it in 
the States of Texas, Minnesota and Mississippi for payment obligations to those states for the ITG acquired brands from the date of 
divestiture. Finally, R.J. Reynolds Tobacco Company settled certain related claims with Phillip Morris USA under the state settlement 
agreements in the states of Mississippi, Texas and Minnesota for US$8 million.

BAT Annual Report and Form 20-F 2020313

Change of Control Provisions as at 31 December 2020
Significant agreements

Nature of agreement

Key provisions

The revolving credit facilities agreement effective 12 March 2020 
entered into between the Company, B.A.T. International Finance 
p.l.c., B.A.T. Netherlands Finance B.V and B.A.T Capital Corporation 
(as borrowers and, in the case of the Company, as a guarantor) 
and HSBC Bank plc (as  agent) and certain financial institutions 
(as lenders), pursuant to which the lenders agreed  to  make 
available to the borrowers £6 billion for general corporate purposes 
(the Facility).
In March and April 2020, the Group arranged short-term bilateral 
facilities with core relationship banks for a total amount of 
approximately £4.8 billion. B.A.T. International Finance p.l.c. is the 
borrower under these facilities and the Company the guarantor. 
The bilateral facilities have since been reduced to a total amount of 
approximately £3.4 billion and remain undrawn.

 – should a borrower (other than the Company) cease to be a direct 

or indirect subsidiary of the Company, such borrower shall 
immediately repay any outstanding advances made to it and shall 
cease to be a borrower under the Facility; and

 – where there is a change of control in respect of the Company, 

the lenders can require all amounts outstanding under the Facility 
to be repaid.

 – should the borrower cease to be a direct or indirect subsidiary 
of the Company, the borrower shall immediately repay any 
outstanding advances made to it under these facilities; and

 – where there is a change of control in respect of the Company, the 
lenders can require all amounts outstanding under these facilities 
to be repaid.

Term loan facilities agreement dated 16 January 2017: B.A.T. 
International Finance p.l.c. and B.A.T Capital Corporation (as 
borrowers), the Company, (as guarantor) and HSBC Bank plc (as 
agent) and certain financial institutions (as lenders) pursuant 
to which the lenders agreed to make available to the borrowers 
US$25 billion for the acquisition of Reynolds American Inc. 
Facilities A, B and C have been repaid and facility D, totalling the 
sterling equivalent of US$2.5 billion, is still outstanding.
Packaging Materials Agreement dated 8 April 2015, between Souza 
Cruz S.A. and Amcor Group GmbH for the production and supply 
of packaging for a value of R$1.5 billion. 

 – should a borrower cease to be a direct or indirect subsidiary of the 
Company, such borrower shall immediately repay any outstanding 
advances made to it; and

 – where there is a change of control in respect of the Company, 

the lenders can require all amounts outstanding under the term 
loan facilities to be repaid.

 – that either party may terminate the agreement in the event of 
any direct or indirect acquisition of at least 25% of the voting 
shares of the supplier and/or its affiliates by directly or indirectly a 
competitor of Souza Cruz S.A., importer or distributor.

On 25 July 2017, the Company acceded as a guarantor under 
the indenture of its indirect, wholly-owned subsidiary Reynolds 
American Inc. The securities issued under the indenture include 
approximately US$7.7 billion aggregate principal amount of 
unsecured Reynolds American Inc debt securities.

 – with respect to each series of debt securities issued under the 

indenture, upon a change of control event, combined with a credit 
ratings downgrade of the series to below investment-grade level 
(such downgrade occurring on any date from the date of the public 
notice of an arrangement that could result in a change of control 
event until the end of the 60-day period following public notice of 
the occurrence of a change of control event), Reynolds American 
Inc. is obligated to make an offer to repurchase all debt securities 
from each holder of debt securities. As a guarantor under the 
indenture, the Company guarantees such payments.

LTIPs
The rules of the long-term incentive plans 2007 and 2016 (the LTIPs).

 – in the event of a change of control of the Company as a result 
of a takeover, reconstruction or winding-up of the Company 
(not being an internal reorganisation), LTIP awards will become 
exercisable for a limited period based on the period of time that 
has elapsed since the date of the award and the achievement of 
the performance conditions at that date, unless the Remuneration 
Committee determines this not to be appropriate in the 
circumstances; and

 – the rules of the LTIPs allow (as an alternative to early release) that 

participants may, if permitted, exchange their LTIP awards for new 
awards of shares in the acquiring company on a comparable basis.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information314

Other Information

Property, Plant  
and Equipment

The Group uses a combination of in-house and contract manufacturers to manufacture its products.

BAT-owned manufacturing facilities1

United States

APME

AmSSA 

ENA

Total

Fully integrated cigarette manufacturing
Sites processing tobacco only
Site manufacturing other tobacco products, Snus, Modern Oral 
and Liquids
R&D facilities and Product Centres

Total

2
1

3
1
7

16
7

-
1
24

15
9

-
3
27

12
2

5
2
21

45
19

8
7
79

Note:
1.  As of 31 December 2020.
The plants and properties owned or leased and operated by the Group’s subsidiaries are maintained in good condition and are believed to 
be suitable and adequate for the Group’s present needs. 

The technology employed in the Group’s factories is sophisticated, especially in the area of cigarette making and packing where 
throughputs can reach between 500 and 1,000 packs per minute. The Group can produce many different pack formats (e.g., the number 
of cigarettes per packet) and configurations (e.g., bevel edge, round corner, international) to suit marketing and consumer requirements. 
New technology machines are sourced from the leading machinery suppliers to the industry. Close cooperation with these organisations 
helps the Group support its marketing strategy by driving its product innovations, which are brought to the market on a regular basis.

The Group utilises quality standards, processes and procedures covering the entire end-to-end value chain to help to ensure quality 
products are provided to its customers and adult tobacco consumers according to the Group’s requirements and end market 
regulatory requirements.

The Group has several improvement initiatives which it is currently managing. For example, the Group is continuing to realise the benefits 
of its Integrated Work System Programme launched in 2014, which is centrally led with an aim to improve the performance of the Group’s 
factories globally by focusing on manufacturing standards, continuous improvement, assessment and benchmarking, and organisational 
development. The Group also utilises a survey process in the factories with an aim to improve factory productivity and reduce costs in the 
manufacturing environment. This process, known as ‘Bulls Eye’, has been in existence for a number of years and highlights productivity 
opportunities by benchmarking.

In 2020, the Group manufactured cigarettes in 45 cigarette factories in 43 countries. These plants and properties are owned or leased and 
operated by the Group’s subsidiaries. The Group’s factory outputs and establishments vary significantly in size and production capacity.

In 2020, the Group used third-party manufacturers to manufacture the components required, including the devices, related to New 
Categories. The Group also used third-party manufacturers to supplement the Group’s own production facilities in the US and Poland to 
bottle the liquids used in the vapour products. 

For more information on property, plant and equipment, see note 9 in the Notes on the Accounts.

Raw Materials

While the Group does not own tobacco farms or directly employ farmers, it sources over 370,000 tonnes of tobacco leaf each year directly 
from over 84,000 contracted farmers and through third-party suppliers mainly in developing countries and emerging markets. In respect 
of farmers we contract, we continually strive to improve farmer sustainability and viability with a focus on improved quality and resistance 
of seed, tailored mechanisation to reduce costs of production and increased yield, with similar expectation on our third-party suppliers 
in respect of their farmer contracts. We review our contracts on an annual basis considering Group requirements over the medium term 
(2 - 3 years) to promote the stability of demand and supply on production volumes. The Group also purchases a small amount of tobacco 
leaf from India where the tobacco is bought over an auction floor. The price of tobacco in US dollars varies from year-to-year driven by 
domestic inflationary pressures, economic and political factors, as well as climatic conditions which impact supply, demand and quality of 
tobacco grown. 

While COVID-19 impacted tobacco supply chains across most markets and required process enhancements to minimise transmission 
risks within communities, prices and availability of tobacco were not significantly impacted. The Group believes there is an adequate 
supply of tobacco leaf in the world markets to satisfy its current and anticipated production requirements.

We also source a number of other materials required as part of our production requirements, covering areas that include wrapping 
materials and filters for our combustibles business and liquids and batteries for our New Categories products.  We work closely with our 
suppliers to ensure a robust supply chain, with contingency sourcing in place. Contracts and sourcing agreements are reviewed regularly, 
to ensure competitive trading terms while recognising that prices may be impacted by external factors that affect our third-party 
supply partners. COVID-19 has led to some short-term disruption in the supply of certain materials (due to local lockdowns and travel 
restrictions), yet this has been proactively managed to mitigate the impact.

BAT Annual Report and Form 20-F 2020315

Other Information

US Corporate 
Governance Practices

Principles
In the US, ADSs of the Company are listed on the New York Stock Exchange (NYSE). The significant differences between the Company’s 
corporate governance practices as a UK company and those required by NYSE listing standards for US companies are discussed below.

The Company has applied a robust set of board governance principles, which reflect the UK Corporate Governance Code 2018 and its 
principles-based approach to corporate governance. NYSE rules require US companies to adopt and disclose on their websites corporate 
governance guidelines. The Company complies with UK requirements, including a statement in this report of how the Company has 
applied the principles of the UK Corporate Governance Code 2018 and that the Company has complied with the provisions of the UK 
Corporate Governance Code 2018. 

Independence
The Company’s Board governance principles require that all Non-Executive Directors be determined by the Board to be independent in 
character and judgement and free from any business or other relationships that could interfere materially with, or appear to affect, their 
judgement. The Board also has formal procedures for managing conflicts of interest. The Board has determined that, in its judgement, 
all of the Non-Executive Directors are independent. In doing so, the Board has taken into consideration the independence requirements 
outlined in the NYSE’s listing standards and considers these to be met by the Chairman and all of its Non-Executive Directors.

Committees
The Company has a number of Board Committees that are broadly comparable in purpose and composition to those required by NYSE 
rules for domestic US companies. For instance, the Company has a Nominations (rather than nominating/corporate governance) 
Committee and a Remuneration (rather than compensation) Committee. The Company also has an Audit Committee, which NYSE rules 
require for both US companies and foreign private issuers.

These Committees are composed solely of Non-Executive Directors and, in the case of the Nominations Committee, the Chairman whom 
the Board has determined to be independent in the manner described above.

Each Board Committee has its own terms of reference, which prescribe the composition, main tasks and requirements of each of the 
Committees (see the Board Committee reports on pages 105, 110 and 117).

Under US securities law and the listing standards of the NYSE, the Company is required to have an audit committee that satisfies the 
requirements of Rule 10A-3 under the Exchange Act and Section 303A.06 of the NYSE Listed Company Manual. The Company’s Audit 
Committee complies with these requirements. The Company’s Audit Committee does not have direct responsibility for the appointment, 
reappointment or removal of the independent auditors. Instead, it follows the UK Companies Act 2006 by making recommendations to 
the Board on these matters for it to put forward for shareholder approval at the AGM.

One of the NYSE’s additional requirements for the audit committee states that at least one member of the audit committee is to have 
‘accounting or related financial management expertise’. The Board has determined that Luc Jobin, Holly Keller Koeppel, Jerry Fowden 
and Darrell Thomas possess such expertise and also possess the financial and audit committee experiences set forth in both the UK 
Corporate Governance Code 2018 and SEC rules (see the Audit Committee report on page 110). Mr Jobin, Ms Keller Koeppel and Mr 
Fowden have also each been designated as an Audit Committee financial expert as defined in Item 16.A. of Form 20-F. The Board has also 
determined that each Audit Committee member meets the financial literacy requirements applicable under NYSE listing standards.

Shareholder Approval of Equity Compensation Plans
The NYSE rules for US companies require that shareholders must be given the opportunity to vote on all equity-compensation plans and 
material revisions to those plans. The Company complies with UK requirements that are similar to the NYSE rules. The Board, however, 
does not explicitly take into consideration the NYSE’s detailed definition of what are considered ‘material revisions’.

Codes of Business Conduct and Ethics
The NYSE rules require US companies to adopt and disclose a code of business conduct and ethics for all directors, officers and 
employees and promptly disclose any waivers of the code for directors or executive officers. The Group Standards of Business Conduct 
(SoBC) described on pages 56 to 57 apply to all staff in the Group, including senior management and the Board, and satisfy the NYSE 
requirements. All Group companies have adopted the SoBC (or localised versions). The SoBC also set out the Group’s whistleblowing 
policy, enabling staff, in confidence and anonymously, to raise concerns without fear of reprisal, including concerns regarding questionable 
accounting or auditing matters. The SoBC is available at bat.com/sobc.

The Company has also adopted a code of ethics for its Chief Executive, Finance Director, Group Financial Controller and Group Chief 
Accountant as required by the provisions of Section 406 of the Sarbanes-Oxley Act of 2002 and the rules issued by the SEC. No waivers 
or exceptions to the Code of Ethics were granted in 2020. The Code of Ethics includes requirements in relation to confidentiality, conflicts 
of interest and corporate opportunities, and obligations for those senior financial officers to act with honesty and integrity in the 
performance of their duties and to promote full, fair, accurate, timely and understandable disclosures in all reports and other documents 
submitted to the SEC, the UK Financial Conduct Authority, and any other regulatory agency. 

The Company considers that these codes and policies address the matters specified in the NYSE rules for US companies.

Independent Director Contact
Interested parties may communicate directly with the independent directors, individually or as a group, by sending written 
correspondence addressed to the independent director(s) to the attention of the Company Secretary at the following address: c/o Paul 
McCrory, Company Secretary, British American Tobacco p.l.c., Globe House, 4 Temple Place, London WC2R 2PG.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information316

Other Information

Controls and  
Procedures

Evaluation of Disclosure Controls and Procedures
Disclosure controls and procedures
The Group maintains ‘disclosure controls and procedures’ (as such term is defined in Exchange Act Rule 13a-15(e)), that are designed to 
ensure that information required to be disclosed in reports the Group files or submits under the Exchange Act is recorded, processed, 
summarised and reported within the time periods specified in the SEC rules and forms, and that such information is accumulated and 
communicated to management, including the Chief Executive and Finance Director, as appropriate, to allow timely decisions regarding 
required disclosure.

In designing and evaluating our disclosure controls and procedures, our management, including the Chief Executive and Finance Director, 
recognise that any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, 
assurance that the objectives of the disclosure controls and procedures are met. Due to the inherent limitations in all control systems, 
no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Group have 
been detected. The Group’s disclosure controls and procedures have been designed to meet, and management believes that they meet, 
reasonable assurance standards.

Management, with the participation of the Chief Executive and Finance Director, has evaluated the effectiveness of the Group disclosure 
controls and procedures pursuant to Exchange Act Rule 13a-15(b) as of the end of the period covered by this annual report. Based on that 
evaluation, the Chief Executive and Finance Director have concluded that the Group disclosure controls and procedures were effective at 
a reasonable assurance level.

Management’s report on internal control over financial reporting
Management, under the oversight of the Chief Executive and the Finance Director, is responsible for establishing and maintaining 
adequate internal control over financial reporting for the Group. The Group’s internal control over financial reporting consists of processes 
which are designed to: provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Group’s 
financial statements for external reporting purposes in accordance with IFRS as adopted by the EU and IFRS as issued by the IASB; 
provide reasonable assurance that receipts and expenditure are made only in accordance with the authorisation of management; and 
provide reasonable assurance regarding the prevention or timely detection of any unauthorised acquisition, use or disposal of assets that 
could have a material effect on the consolidated financial statements.

As required by Section 404 of the Sarbanes-Oxley Act of 2002, management has assessed the effectiveness of the internal control over 
financial reporting (as defined in Rules 13(a)-13(f) and 15(d)-15(f) under the US Securities Exchange Act of 1934) based on the updated 
Internal Control-Integrated Framework issued by the Committee of Sponsoring Organisations of the Treadway Commission (COSO) 
(2013). Based on that assessment, management has determined that the Group’s internal control over financial reporting was effective as 
at 31 December 2020.

Any internal control framework, no matter how well designed, has inherent limitations, including the possibility of human error and the 
circumvention or overriding of controls and procedures and may not prevent or detect misstatements. Also, projections of any evaluation 
of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions or 
because the degree of compliance with the policies or procedures may deteriorate.

»KPMG LLP, an independent registered public accounting firm, who also audit the Group’s consolidated financial statements, has audited 
the effectiveness of the Group’s internal control over financial reporting as at 31 December 2020, which is included in this document.»

Changes in internal control over financial reporting
During the period covered by this report, there were no changes in the Group’s internal control over financial reporting that have materially 
affected or are reasonably likely to materially affect the effectiveness of internal control over financial reporting.

Statements Regarding  
Competitive Position

Statements referring to the competitive position of BAT and its subsidiaries are based on the Group’s belief and best estimates. In certain 
cases, such statements and figures rely on a range of sources, including investment analyst reports, independent market surveys, and the 
Group’s own internal assessments of market share.

BAT Annual Report and Form 20-F 2020317

Directors’ Report  
Information 

This Other Information section of the British American Tobacco Annual Report and Form 20-F, which includes Additional Disclosures and 
Shareholder Information, forms part of, and includes certain disclosures which are required by law to be included in, the Directors’ Report.

Strategic Report Disclosures

Section 414C(11) of the Companies Act 2006 allows the Board to include in the Strategic Report information that it considers to be of strategic importance that 
would otherwise need to be disclosed in the Directors’ Report. The Board has chosen to take advantage of this provision and accordingly, the information set out 
below, which would otherwise be required to be contained in the Directors’ Report, has been included in the Strategic Report.

Information required in the Directors’ Report
Information on dividends
Certain risk information about the use of financial instruments
An indication of likely future developments in the business of the Group
An indication of the activities of the Group in the field of research and development

A statement describing the Group’s policy regarding the hiring, continuing employment 
and training, career development and promotion of disabled persons
Details of employee engagement: information, consultation, regard to employee interests, 
share scheme participation and the achievement of a common awareness of the financial 
and economic factors affecting the performance of the Group
Details of business relationships: Directors’ regard to business relationships with customers, 
suppliers and other external stakeholders
Disclosures concerning greenhouse gas emissions and energy consumption

Shareholder Information Disclosures
Information required in the Directors’ Report
Change of control provisions
Information on dividends
Share capital – structure and voting rights; restrictions on transfers of shares
Major shareholders
Directors – appointment and retirement
Amendment of Articles of Association
Directors – share issuance and buy-back powers

Listing Rules (LRs) Disclosures

For the purpose of LR 9.8.4C R the applicable information  
required to be disclosed by LR 9.8.4 R

Section (12) – shareholder waivers of dividends

Section in the Strategic Report
Financial review
Financial review
A strategy for accelerated growth
Accelerating the Enterprise of the Future 

Tobacco Harm Reduction Through World-
class Science

People and Culture

Engaging with our stakeholders

People and Culture

Engaging with our stakeholders
Excellence in Environmental Management

Section in Other Information
Material contracts
Dividends
Articles of Association
Share capital and security ownership
Articles of Association
Articles of Association
Share capital and security ownership

Purchases of shares

Section in Other Information

Group Employee Trust

Section (13) – shareholder waivers of future dividends

Group Employee Trust

Directors: Interests and Indemnities
Interests

 – details of Directors’ remuneration and emoluments, and their interests in the Company’s shares (including share options 

and deferred shares) as at 31 December 2020 are given in the Remuneration Report; and

 – no Director had any material interest in a contract of significance (other than a service contract) with the Company or 

any subsidiary company during the year.

Insurance
Indemnities

 – appropriate cover provided in the event of legal action against the Company’s Directors.
 – provision of indemnities to Directors in accordance with the Company’s Articles of Association and to the maximum 

extent permitted by law; and

 – as at the date of this report, such indemnities are in force covering any costs, charges, expenses or liabilities that they 
may incur in or about the execution of their duties to the Company or to any entity which is an associated company (as 
defined in Section 256 of the Companies Act 2006), or as a result of duties performed by them on behalf of the Company 
or any such associated company.

Directors’ Report Approval and Signature

The Directors’ Report comprises the information on pages 89 to 116@ and page 140@ and pages 271 to 343. The Directors’ Report was approved by the Board of 
Directors on 16 February 2021 and signed on its behalf by Paul McCrory, Company Secretary.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information318

Other Information

Cautionary Statement

This document contains certain forward-looking statements, including “forward-looking” statements made within the meaning of the U.S. 
Private Securities Litigation Reform Act of 1995. These statements are often, but not always, made through the use of words or phrases 
such as “believe,” “anticipate,” “could,” “may,” “would,” “should,” “intend,” “plan,” “potential,” “predict,” “will,” “expect,” “estimate,” “project,” 
“positioned,” “strategy,” “outlook”, “target” and similar expressions. These include statements regarding our intentions, beliefs or current 
expectations concerning, amongst other things, our results of operations, financial condition, liquidity, prospects, growth, strategies 
and the economic and business circumstances occurring from time to time in the countries and markets in which the Group operates, 
including the projected future financial and operating impacts of the COVID-19 pandemic.

In particular, these forward-looking statements include, among other statements, statements regarding the Group’s future financial 
performance, planned product launches and future regulatory developments, as well as: (i) certain statements in the Overview section 
(pages 2 to 11, including the Chairman’s introduction, Chief Executive’s review and Finance Director’s overview; (ii) certain statements in 
the Strategic Management section (pages 12 to 28), including the Global industry overview; (iii) certain statements in the Financial Review 
section (pages 65 to 73), including the Treasury and cash flow section and going concern discussions; and (iv) certain statements in the 
Other Information section (pages 271 to 348), including the Additional disclosures and Shareholder information sections.

All such forward-looking statements involve estimates and assumptions that are subject to risks, uncertainties and other factors. It is 
believed that the expectations reflected in this document are reasonable but they may be affected by a wide range of variables that could 
cause actual results to differ materially from those currently anticipated.

Among the key factors that could cause actual results to differ materially from those projected in the forward-looking statements 
are uncertainties related to the following: the impact of competition from illicit trade; the impact of adverse domestic or international 
legislation and regulation; the inability to develop, commercialise and deliver the Group’s New Categories strategy; the impact of market 
size reduction and consumer down-trading; adverse litigation and dispute outcomes and the effect of such outcomes on the Group’s 
financial condition; the impact of significant increases or structural changes in tobacco, nicotine and New Categories related taxes; 
translational and transactional foreign exchange rate exposure; changes or differences in domestic or international economic or political 
conditions; the ability to maintain credit ratings and to fund the business under the current capital structure; the impact of serious injury, 
illness or death in the workplace; adverse decisions by domestic or international regulatory bodies; and changes in the market position, 
businesses, financial condition, results of operations or prospects of the Group. Further details on the principal risks that may affect the 
Group can be found in the ‘Principal Group risks’ section of the Strategic Report on pages 84 to 88 of this document. A summary of all the 
risk factors (including the principal risks) which are monitored by the Board through the Group’s risk register is set out in the Additional 
Disclosures section under the heading ‘Group risk factors’ on pages 288 to 306.

Past performance is no guide to future performance and persons needing advice should consult an independent financial adviser. 
The forward-looking statements reflect knowledge and information available at the date of preparation of this document and the Group 
undertakes no obligation to update or revise these forward-looking statements, whether as a result of new information, future events or 
otherwise. Readers are cautioned not to place undue reliance on such forward-looking statements.

No statement in this document is intended to be a profit forecast and no statement in this document should be interpreted to mean that 
earnings per share of BAT for the current or future financial years would necessarily match or exceed the historical published earnings per 
share of BAT.

BAT Annual Report and Form 20-F 2020319

Share Prices and Listing

Premium Listing – London Stock Exchange (LSE) 
The primary market for BAT’s ordinary shares is the LSE (Share Code: BATS; ISIN: GB0002875804). BAT’s ordinary shares have been listed 
on the LSE main market since 8 September 1998 and are a constituent element of the Financial Times Stock Exchange (FTSE) 100 Index. 

Secondary Listing – Johannesburg Stock Exchange (JSE Limited), South Africa 
BAT’s ordinary shares have a secondary listing and are traded in South African rand on the Main Board of the JSE in South Africa 
(Abbreviated name: BATS; Trading code: BTI). BAT’s ordinary shares have been listed on the JSE since 28 October 2008 and are a 
constituent element of the JSE Top 40 Index. 

American Depositary Shares (ADSs) – New York Stock Exchange (NYSE)
BAT ordinary shares trade in the form of BAT ADSs in the United States under the symbol BTI (CUSIP Number: 110448107). The BAT ADSs 
have been listed on the NYSE since 25 July 2017 as a Sponsored Level III ADS programme for which Citibank, N.A. is the depositary (the 
‘Depositary’) and transfer agent. Each ADS represents one ordinary share. ADSs are evidenced by American Depositary Receipts (ADRs).

Share Prices
The high and low prices at which the Company’s ordinary shares and ADSs are recorded as having traded during the year on each of the 
LSE, JSE and NYSE are as follows:

LSE
JSE

NYSE

High

Low

£35.07
R723.34

£23.82
R498.00

US$45.48 US$27.64

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information320

Other Information

Dividends

Policy
The Group’s policy is to pay dividends of 65% of long-term sustainable earnings, calculated with reference to adjusted diluted earnings per 
share, as defined on page 281, and reconciled from earnings per share in note 7 in the Notes on the Accounts. Please see page 69 of this 
Annual Report and Form 20-F 2020 for further discussion on the Group’s dividend.

Currencies and Exchange Rates
Details of foreign exchange rates are set out in the Financial Review section of the Strategic Report on page 73 of this Annual Report and 
Form 20-F 2020. There are currently no UK foreign exchange controls or restrictions on remittance of dividends on the ordinary shares or 
on the conduct of the Company’s operations, other than restrictions applicable to certain countries and persons subject to EU economic 
sanctions or those sanctions adopted by the UK Government which implement resolutions of the Security Council of the United Nations.

American Depositary Shares – Dividends
The following table shows the dividends paid by British American Tobacco p.l.c. in the years ended 31 December 2016 to 31 December 
2020 inclusive. 

Announcement 
Year

Payment

2016

May 
September/October

Dividend period

Final 2015
Interim 2016

Total

Announcement
Year

Payment

2017

2018

2019

2020

May 
September/October
February 2018

May
August
November
February 2019

May
August
November
February 2020

May

August

November

February 2021

Dividend Period

Final 2016
Interim 2017
Second Interim 2017

Total

Quarterly Interim 2018
Quarterly Interim 2018
Quarterly Interim 2018
Quarterly Interim 2018

Total

Quarterly Interim 2019
Quarterly Interim 2019
Quarterly Interim 2019
Quarterly Interim 2019

Total

Quarterly Interim 2020

Quarterly Interim 2020

Quarterly Interim 2020

Quarterly Interim 2020

Total

Dividend per BAT ordinary share
GBP

Dividend per BAT ADS1
ADS ratio 2:1
USD2

1.046
0.513

1.559

3.0292160
1.3324660

4.3616820

Dividend Per BAT Ordinary Share
GBP

Dividend Per BAT ADS1
ADS ratio 1:1
USD2

1.181
0.565
0.436

2.182

0.488
0.488
0.488
0.488

1.952

0.5075
0.5075
0.5075
0.5075

2.0300

0.526

0.526

0.526

0.526

2.104

1.5239380
0.7585690
0.6068680

2.8893750

0.6611420
0.6281530
0.6217120
0.6324960

2.5435030

0.6596990
0.6155970
0.6521370
0.6571610

2.5845940

0.6424030

0.6889020

0.6895860

0.7178320

2.738723

Notes:
1. ADS ratio change: prior to 14 February 2017, each BAT ADS represented two BAT ordinary shares; from 14 February 2017, each BAT ADS represents one BAT ordinary share.
2. Holders of BAT ADSs: dividends are receivable in US dollars based on the £ sterling/US dollar exchange rate on the applicable ADS payment date, being three business days after the payment 

date for the BAT ordinary shares.

BAT Annual Report and Form 20-F 2020321

Quarterly Dividends for the Year Ended 31 December 2020
On 26 April 2017, the Group announced its move to quarterly dividends with effect from 1 January 2018. 

The Board has declared an interim dividend of 215.6p per ordinary share of 25p which is payable in four equal quarterly instalments of 
53.9p per ordinary share in May 2021, August 2021, November 2021 and February 2022. This represents an increase of 2.5% on 2019 
(2019: 210.4p per share), and a payout ratio, on 2020 adjusted diluted earnings per share, of 65.0%.

The quarterly dividends will be paid to shareholders registered on either the UK main register or the South Africa branch register and to 
ADS holders, each on the applicable record dates set out under the heading ‘Key dates’ below. 

Holders of American Depositary Shares (ADSs)
For holders of ADSs listed on the NYSE, the record dates and payment dates are set out below. The equivalent quarterly dividends 
receivable by holders of ADSs in US dollars will be calculated based on the exchange rate on the applicable payment date. 

South Africa branch register
In accordance with the JSE Listing Requirements, the finalisation information relating to shareholders registered on the South Africa 
branch register (comprising the amount of the dividend in South African rand, the exchange rate and the associated conversion date) will 
be published on the dates stated below, together with South Africa dividends tax information.

The quarterly dividends are regarded as ‘foreign dividends’ for the purposes of the South Africa Dividends Tax. For the purposes of South 
Africa Dividends Tax reporting, the source of income for the payment of the quarterly dividends is the United Kingdom.

Key dates
In compliance with the requirements of the LSE, the NYSE and Strate, the electronic settlement and custody system used by the JSE, 
the following are the salient dates for the quarterly dividend payments. All dates are 2021 unless otherwise stated.

Event
Preliminary announcement (includes 
declaration data required for JSE purposes)

Payment No. 1

Payment No. 2

Payment No. 3

Payment No. 4

17 February

Publication of finalisation information (JSE)
No removal requests (in either direction) 
permitted between the UK main register  
and the South Africa branch register

15 March
15 March– 
26 March

(inclusive)
Last day to trade (LDT) cum-dividend (JSE) 23 March
Shares commence trading ex-dividend (JSE) 24 March
No transfers permitted between the UK  
main register and the South Africa 
branch register

24 March– 
26 March

No shares to be dematerialised or 
rematerialised on the South Africa 
branch register

Shares commence trading ex-dividend  
(LSE)
Shares commence trading ex-dividend 
(NYSE)
Record date (LSE, JSE and NYSE)
Last date for receipt of Dividend 
Reinvestment Plan (DRIP) elections (LSE)
Payment date (LSE and JSE)
ADS payment date (NYSE)

(inclusive)
24 March– 
26 March

(inclusive)

25 March

25 March

26 March
20 April

12 May
17 May

29 June
29 June– 
9 July

(inclusive)
6 July
7 July
7 July– 
9 July

(inclusive)
7 July– 
9 July

(inclusive)

8 July

8 July

9 July
29 July

19 August
24 August

20 September
20 September– 
1 October

(inclusive)
28 September
29 September
29 September – 
1 October

(inclusive)
29 September– 
1 October

13 December
13 December– 
24 December

(inclusive)
21 December
22 December
22 December– 
24 December

(inclusive)
22 December– 
24 December

(inclusive)

(inclusive)

30 September

23 December

30 September

23 December

1 October
21 October

24 December
19 January 2022

11 November
16 November

9 February 2022
14 February 2022

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information322

Other Information

Shareholder Taxation 
Information

The following discussion summarises material US federal income tax consequences and UK taxation consequences to US holders of 
owning and disposing of ordinary shares or ADSs. This discussion does not address any tax consequences arising under the laws of any 
state, local or foreign jurisdiction or under any US federal laws other than those pertaining to income tax. This discussion is based upon 
the US Internal Revenue Code of 1986 (the ‘US Tax Code’), the Treasury regulations promulgated under the US Tax Code and court and 
administrative rulings and decisions, all as in effect on the date hereof. These laws may change, possibly retroactively, and any change 
could affect the accuracy of the statements and conclusions set forth in this discussion. 

This discussion addresses only those US holders of ordinary shares or ADSs who hold such equity interests as capital assets within the 
meaning of Section 1221 of the US Tax Code. Further, this discussion does not address all aspects of US federal income taxation that 
may be relevant to US holders in light of their particular circumstances or that may be applicable to them if they are subject to special 
treatment under the US federal income tax laws, including, without limitation: 

 – a bank or other financial institution; 

 – a tax-exempt organisation; 

 – an S corporation or other pass-through entity and an 

investor therein; 

 – an insurance company; 

 – a mutual fund; 

 – a regulated investment company or real estate investment trust; 

 – a dealer or broker in stocks and securities, or currencies; 

 – a trader in securities that elects mark-to-market treatment; 

 – a US holder subject to the alternative minimum tax provisions of 

the US Tax Code; 

 – a US holder that is a tax-qualified retirement plan or a participant 

or a beneficiary under such a plan; 

 – a person that is not a US holder (as defined below); 

 – a person that has a functional currency other than the US dollar; 

 – a person required to recognise any item of gross income as 
a result of such income being recognised on an applicable 
financial statement;

 – a US holder of ordinary shares or ADSs that holds such equity 

interest as part of a hedge, straddle, constructive sale, conversion 
or other integrated transaction;

 – a US holder that owns (directly, indirectly or constructively) 10% or 

more of ordinary shares or ADSs by vote or by value; or

 – a US holder that received ordinary shares or ADSs through the 

exercise of an employee stock option, pursuant to a tax qualified 
retirement plan or otherwise as compensation; 

 – a US expatriate.

The determination of the actual tax consequences to a US holder will depend on the US holder’s specific situation. US holders of ordinary 
shares or ADSs should consult their own tax advisers as to the tax consequences of owning and disposing of ordinary shares or ADSs, 
in each case, including the applicability and effect of the alternative minimum tax and any state, local, foreign or other tax laws and of 
changes in those laws. 

For purposes of this discussion, the term US holder means a beneficial owner of ordinary shares or ADSs (as the case may be) that:

 – is for US federal income tax purposes: (i) an individual citizen or resident of the United States; (ii) a corporation, including any entity 

treated as a corporation for US federal income tax purposes, created or organised in or under the laws of the United States, any state 
thereof or the District of Columbia; (iii) a trust if a US court is able to exercise primary supervision over the trust’s administration and 
one or more US persons are authorised to control all substantial decisions of the trust or it has a valid election in effect under applicable 
Treasury regulations to be treated as a US person; or (iv) an estate that is subject to US federal income tax on its income regardless of 
its source; and

 – is not resident in the UK for UK tax purposes.

The US federal income tax consequences to a partner in an entity or arrangement treated as a partnership for US federal income tax 
purposes that holds ordinary shares or ADSs generally will depend on the status of the partner and the activities of the partnership. 
Partners in a partnership holding any such equity interest should consult their own tax advisers. 

Material US Federal Income Tax Consequences Relating to the Ownership and Disposition of Ordinary 
Shares or ADSs 
The following is a discussion of the material US federal income tax consequences of the ownership and disposition by US holders of 
ordinary shares or ADSs. This discussion assumes that BAT is not, and will not become, a passive foreign investment company for US 
federal income tax purposes, as described below. 

ADSs 
A US holder of ADSs, for US federal income tax purposes, generally will be treated as the owner of the underlying ordinary shares that 
are represented by such ADSs. Accordingly, deposits or withdrawals of ordinary shares for or from ADSs will not be subject to US federal 
income tax. 

Taxation of Dividends 
The gross amount of distributions on the ordinary shares or ADSs will be taxable as dividends to the extent paid out of BAT’s current or 
accumulated earnings and profits, as determined under US federal income tax principles. Such income will be includable in a US holder’s 
gross income as ordinary income on the day actually or constructively received by the US holder. Such dividends will be treated as foreign 
source income and will not be eligible for the dividends received deduction allowed to corporations under the US Tax Code. 

BAT Annual Report and Form 20-F 2020323

With respect to non-corporate US investors, certain dividends received from a qualified foreign corporation may be subject to reduced 
rates of taxation. A qualified foreign corporation includes a foreign corporation that is eligible for the benefits of a comprehensive income 
tax treaty with the United States that the Treasury determines to be satisfactory for these purposes and that includes an exchange of 
information provision. The Treasury has determined that the treaty between the United States and the United Kingdom meets these 
requirements, and BAT believes that it is eligible for the benefits of the treaty. However, non-corporate holders that do not meet a 
minimum holding period requirement during which they are not protected from the risk of loss or that elect to treat the dividend income 
as ‘investment income’ pursuant to Section 163(d)(4) of the US Tax Code will not be eligible for the reduced rates of taxation. In addition, 
the rate reduction will not apply to dividends if the recipient of a dividend is obligated to make related payments with respect to positions 
in substantially similar or related property. This disallowance applies even if the minimum holding period has been met. US holders should 
consult their own tax advisers regarding the application of these rules to their particular circumstances. 

The amount of any dividend paid by BAT in £ sterling (including any such amount in respect of ADSs that is converted into US dollars 
by the depositary bank) will equal the US dollar value of the £ sterling actually or constructively received, calculated by reference to the 
exchange rate in effect on the date the dividend is so received by the US holder, regardless of whether the £ sterling are converted into 
US dollars. If the £ sterling received as a dividend are converted into US dollars on the date received, the US holder generally will not be 
required to recognise foreign currency exchange gain or loss in respect of the dividend income. If the £ sterling received as a dividend are 
not converted into US dollars on the date of receipt, the US holder will have a basis in £ sterling equal to their US dollar value on the date of 
receipt. Any gain or loss realised on a subsequent conversion or other disposition of £ sterling will be treated as US source ordinary income 
or loss. US holders of ADSs should consult their own tax advisers regarding the application of these rules to the amount of any dividend 
paid by BAT in £ sterling that is converted into US dollars by the depositary bank. 

To the extent that the amount of any distribution exceeds BAT’s current and accumulated earnings and profits for a taxable year, as 
determined under US federal income tax principles, the distribution will first be treated as a tax-free return of capital, causing a reduction 
in the US holder’s adjusted basis of the ordinary shares or ADSs, and to the extent the amount of the distribution exceeds the US holder’s 
tax basis, the excess will be taxed as capital gain recognised on a sale or exchange, as described below. BAT does not expect to determine 
earnings and profits in accordance with US federal income tax principles. Therefore, notwithstanding the foregoing, US holders should 
expect that distributions generally will be reported as dividend income for US information reporting purposes. 

Distributions by BAT of additional ordinary shares (which may be distributed by the depositary bank to a holder of ADSs in the form of 
ADSs) to a US holder that is made as part of a pro rata distribution to all holders of ordinary shares and ADSs in respect of their ordinary 
shares or ADSs, and for which there is no option to receive other property (not including ADSs), generally will not be subject to US federal 
income tax. The basis of any new ordinary shares (or ADSs representing new ordinary shares) so received will be determined by allocating 
the US holder’s basis in the previously held ordinary shares or ADSs between the previously held ordinary shares or ADSs and the new 
ordinary shares or ADSs, based on their relative fair market values on the date of distribution. 

Passive foreign investment company 
A passive foreign investment company (PFIC), is any foreign corporation if, after the application of certain ‘look-through’ rules: (1) at least 
75% of its gross income is ‘passive income’ as that term is defined in the relevant provisions of the US Tax Code; or (2) at least 50% of the 
average value of its assets produce ‘passive income’ or are held for the production of ‘passive income.’ The determination as to PFIC 
status is made annually. 

BAT does not believe that it is, for US federal income tax purposes, a PFIC, and BAT expects to operate in such a manner so as not 
to become a PFIC. If, however, BAT is or becomes a PFIC, US holders could be subject to additional US federal income taxes on gain 
recognised with respect to the ordinary shares or ADSs and on certain distributions, plus an interest charge on certain taxes treated as 
having been deferred under the PFIC rules. Non-corporate US holders will not be eligible for reduced rates of taxation on any dividends 
received from BAT if it is a PFIC in the taxable year in which such dividends are paid or in the preceding taxable year. BAT’s US counsel 
expresses no opinion with respect to BAT’s PFIC status. 

Taxation of capital gains 
Upon a sale, exchange or other taxable disposition of ordinary shares or ADSs, a US holder will generally recognise capital gain or loss 
for US federal income tax purposes in an amount equal to the difference between the US dollar value of the amount realised on the 
disposition and the US holder’s adjusted tax basis in the ordinary shares or ADSs as determined in US dollars. Such gain or loss generally 
will be US source gain or loss, and will be long-term capital gain or loss if the US holder has held the ordinary shares or ADSs for more 
than one year. Certain non-corporate US holders may be eligible for preferential rates of US federal income tax in respect of net long-term 
capital gains. The deductibility of capital losses is subject to limitations. 

The amount realised on a sale, exchange or other taxable disposition of ordinary shares for an amount in foreign currency will be the US 
dollar value of that amount on the date of sale or disposition. On the settlement date, the US holder will recognise US source foreign 
currency exchange gain or loss (taxable as ordinary income or loss) equal to the difference (if any) between the US dollar value of the 
amount received based on the exchange rates in effect on the date of sale, exchange or other disposition and the settlement date. 
However, in the case of ordinary shares traded on an established securities market that are sold by a cash-basis US holder (or an accrual-
basis US holder that so elects), the amount realised will be based on the exchange rate in effect on the settlement date for the sale, and no 
foreign currency exchange gain or loss will be recognised at that time. 

A US holder’s tax basis in ordinary shares or ADSs will generally equal the US dollar cost of the ordinary shares or ADSs. The US dollar cost 
of ordinary shares purchased with foreign currency will generally be the US dollar value of the purchase price on the date of purchase, or 
the settlement date for the purchase in the case of ordinary shares traded on an established securities market that are purchased by a 
cash-basis US holder (or an accrual-basis US holder that so elects). 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information324

Other Information
Shareholder Taxation Information
Continued

Information with respect to foreign financial assets 
Individuals and certain entities that own ‘specified foreign financial assets’ with an aggregate value in excess of US$50,000 are generally 
required to file information reports with respect to such assets with their US federal income tax returns. Depending on the individual’s 
circumstances, higher threshold amounts may apply. Specified foreign financial assets include any financial accounts maintained by 
foreign financial institutions, as well as any of the following, but only if they are not held in accounts maintained by financial institutions: 
(1) stocks and securities issued by non-US persons; (2) financial instruments and contracts held for investment that have non-US issuers 
or counterparties; and (3) interests in non-US entities. If a US holder is subject to this information reporting regime, the failure to file 
information reports may subject the US holder to penalties. US holders are urged to consult their own tax advisers regarding their 
obligations to file information reports with respect to ordinary shares or ADSs. 

Medicare net investment tax 
Certain persons who are individuals (other than non-resident aliens), estates or trusts are required to pay an additional 3.8% tax on the 
lesser of (1) their ‘net investment income’ (in the case of individuals) or ‘undistributed net investment income’ (in the case of estates and 
trusts) (which includes dividend income in respect of, and gain recognised on the disposition of, ordinary shares or ADSs) for the relevant 
taxable year; and (2) the excess of their modified adjusted gross income (in the case of individuals) or adjusted gross income (in the case 
of estates and trusts) for the taxable year over specified dollar amounts. US holders are urged to consult their tax advisers regarding the 
applicability of this provision to their ownership of ordinary shares or ADSs. 

Credits or deductions for UK taxes 
As indicated under ‘Material UK tax consequences’ below, dividends in respect of, and gains on the disposition of, ordinary shares or 
ADSs may be subject to UK taxation in certain circumstances. A US holder may be eligible to claim a credit or deduction in respect of UK 
taxes attributable to such income or gain for purposes of computing the US holder’s US federal income tax liability, subject to certain 
limitations. The US foreign tax credit rules are complex, and US holders should consult their own tax advisers regarding the availability of 
US foreign tax credits and the application of the US foreign tax credit rules to their particular situation. 

Information reporting and backup withholding 
Information reporting and backup withholding may apply to dividend payments and proceeds from the sale, exchange or other taxable 
disposition of ordinary shares or ADSs. Backup withholding will not apply, however, to a US holder that: (1) furnishes a correct taxpayer 
identification number (TIN), certifies that such holder is not subject to backup withholding on Internal Revenue Service Form W-9 (or 
appropriate successor form) and otherwise complies with all applicable requirements of the backup withholding rules; or (2) provides 
proof that such holder is otherwise exempt from backup withholding. Backup withholding is not an additional tax, and any amounts 
withheld under the backup withholding rules may be refunded or credited against a holder’s US federal income tax liability, if any, provided 
that such holder furnishes the required information to the Internal Revenue Service in a timely manner. The Internal Revenue Service may 
impose a penalty upon any taxpayer that fails to provide the correct TIN. 

This summary of material US federal income tax consequences is not tax advice. The determination of the actual tax 
consequences for a US holder will depend on the US holder’s specific situation. US holders of ordinary shares or ADSs, in each 
case, should consult their own tax advisers as to the tax consequences of owning and disposing of ordinary shares or ADSs, 
including the applicability and effect of the alternative minimum tax and any state, local, foreign or other tax laws and of changes 
in those laws. 

Material UK Tax Consequences
The following paragraphs summarise material aspects of the UK tax treatment of US holders of ordinary shares or ADSs and do not 
purport to be either a complete analysis of all tax considerations relating to holding ordinary shares or ADSs or an analysis of the tax 
position of BAT. They are based on current UK legislation and what is understood to be current HMRC practice, both of which are subject 
to change, possibly with retrospective effect. 

The comments are intended as a general guide and (otherwise than where expressly stated to the contrary) apply only to US holders 
of ordinary shares or ADSs (other than under a personal equity plan or individual savings account) and who are the absolute beneficial 
owners of such shares. These comments do not deal with certain types of shareholders such as charities, dealers in securities, persons 
holding or acquiring shares in the course of a trade, persons who have or could be treated for tax purposes as having acquired their 
ordinary shares or ADSs by reason of their employment, collective investment schemes, persons subject to UK tax on the remittance 
basis and insurance companies. You are encouraged to consult an appropriate independent professional tax adviser with respect to your 
tax position. 

Tax on chargeable gains as a result of disposals of ordinary shares or ADSs 
Subject to the below, US holders will not generally be subject to UK tax on chargeable gains on a disposal of ordinary shares or ADSs 
provided that they do not carry on a trade, profession or vocation in the United Kingdom through a branch, agency or permanent 
establishment in connection with which the ordinary shares or ADSs are held. 

A US holder who is an individual, who has ceased to be resident for tax purposes in the United Kingdom for a period of less than five years 
and who disposes of ordinary shares or ADSs during that period may be liable for UK tax on capital gains (in the absence of any available 
exemptions or reliefs). If applicable, the tax charge will arise in the tax year that the individual returns to the United Kingdom. 

BAT Annual Report and Form 20-F 2020325

Tax on dividends 
BAT is not required to withhold UK tax at source from dividends paid on ordinary shares or ADSs. 

US holders will not generally be subject to UK tax on dividends received from BAT provided that they do not carry on a trade, profession or 
vocation in the United Kingdom through a branch, agency or permanent establishment in connection with which the ordinary shares or 
ADSs are held. 

Stamp duty and stamp duty reserve tax (SDRT) 
Based on current published HMRC practice and recent case law, transfers of ADSs should not be subject to SDRT or stamp duty provided 
that any instrument of transfer is executed and remains outside the UK. The transfer of an underlying ordinary share to the ADS holder in 
exchange for the cancellation of an ADS should also not give rise to a stamp duty or SDRT charge. 

Transfers of ordinary shares outside of the depositary bank, including the repurchase of ordinary shares by BAT, will generally be subject 
to stamp duty or SDRT at the rate of 0.5% of the amount or value of the consideration given, except as described above in connection 
with the cancellation of an ADS. If ordinary shares are redeposited into a clearance service or depositary system, the redeposit will attract 
stamp duty or SDRT at the higher rate of 1.5%. 

The purchaser or the transferee of the ordinary shares or ADSs will generally be responsible for paying any stamp duty or SDRT payable. 
Where stamp duty or SDRT is payable, it is payable regardless of the residence position of the purchaser. 

Inheritance tax 
A gift or settlement of ordinary shares or ADSs by, or on the death of, an individual shareholder may give rise to a liability to UK inheritance 
tax even if the shareholder is not a resident of, or domiciled in, the United Kingdom.

A charge to inheritance tax may arise in certain circumstances where ordinary shares or ADSs are held by close companies and trustees 
of settlements. 

However, pursuant to the Estate and Gift Tax Treaty 1980 (the ‘Treaty’) entered into between the United Kingdom and the United States, a 
gift or settlement of ordinary shares or ADSs by shareholders who are domiciled in the United States for the purposes of the Treaty may 
be exempt from any liability to UK inheritance tax. 

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information326

Other Information

Share Capital and 
Security Ownership

Share Capital
Share capital
Ordinary shares of 25p each

Issued ordinary shares  
(excluding treasury shares)
Treasury shares
Total allotted and fully paid 
ordinary shares1

Aggregate nominal value £m

31 December 2020

2,294,244,351
162,347,246

2,456,591,597

614.1

Note: 
1.  Includes treasury shares and shares owned by employee share trusts.

Authority to allot shares
This authority (granted at the 2020 AGM) will expire at the 2021 AGM 
and provides the Company authority to allot relevant securities up to 
the amount representing two-thirds of the Company’s then issued 
ordinary share capital (excluding treasury shares), of which approximately 
one-third can only be allotted pursuant to a rights issue. Although the 
Directors have no present intention of exercising this authority, it provides 
them with an appropriate level of authority for on-going purposes and 
the Directors consider it appropriate to maintain the flexibility that this 
authority provides.

Analyses of Shareholders 
Ordinary Shares
At 31 December 2020, there was a total of 2,456,591,597 ordinary 
shares in issue held by 108,467 shareholders. These shareholdings 
are analysed as follows: 

(a) by listing as at 31 December 2020: 

Register

UK
South Africa

Total

Total number 
of shares

Number of  
holders

% of issued 
share capital

2,197,039,462
259,552,135

36,648
71,819

89.43
10.57

2,456,591,597

108,467

100.00

(b) by size of shareholding as at 31 December 2020: 
UK Register

1–1,999
2,000–9,999
10,000–199,999
200,000–499,999
500,000 and over
Treasury shares (UK)

Total

South Africa Register

1–1,999
2,000–9,999
10,000–199,999
200,000–499,999
500,000 and over

Total

Number of 
holders

% of 
UK ordinary 
share capital

31,222
3,898
1,050
170
307
1

0.63
0.72
2.58
2.66
85.93
7.48

36,648

100.00

Number of 
holders

% of 
SA ordinary 
share capital

66,334
3,730
1,601
91
63

71,819

6.59
5.86
24.98
10.75
51.82

100.00

Combined registers

1–1,999
2,000–9,999
10,000–199,999
200,000–499,999
500,000 and over
Treasury shares (UK)
Total

Number of 
holders

% of issued 
ordinary 
share capital

97,556
7,628
2,651
261
370
1
108,467

1.29
1.27
5.17
3.62
82.03
6.62
100.00

American Depositary Shares (ADSs)
At 31 December 2020, there was a total of 189,157,550 ADSs 
outstanding held by 9,344 registered holders. The ADS register is 
analysed by size of shareholding as at 31 December 2020 as follows:

1–1,999
2,000–9,999
10,000–199,999
200,000–499,999
500,000 and over1
Total

Number of 
holders

% of 
total ADSs

9,139
179
24
1
1
9,344

0.95
0.32
0.34
0.12
98.27
100.00

Note: 
1.  One registered holder of ADSs represents 338,284 underlying shareholders.

Security Ownership of Ordinary Shares
As at 15 February 2021, there were 36,451 record holders of ordinary 
shares listed on the LSE (including Citibank as the depositary bank for the 
ADSs) and 2,196,175,409 of such ordinary shares outstanding. As at that 
date, to BAT’s knowledge, 299 record holders, representing 0.01% of the 
ordinary shares listed on the LSE, had a registered address in the US. As at 
15 February 2021, there were 752 record holders of ordinary shares listed 
on the JSE (including PLC Nominees (Proprietary) Limited as the nominee 
for the dematerialised ordinary shares listed on the JSE) and 260,417,941 
of such ordinary shares outstanding. As at such date, to BAT’s knowledge, 
no record holders of the ordinary shares listed on the JSE had a registered 
address in the US. As at 15 February 2021, based on information received 
from Citibank, there were 9,309 record holders of ADSs and 190,737,381 
ADSs outstanding. As at that date, based on information received from 
Citibank, 9,236 record holders, representing 99.91% of ADSs representing 
ordinary shares, had a registered address in the US.

Security Ownership – Major Shareholders

At 31 December 2020, the following substantial interests (3% or 
more) in the Company’s ordinary share capital (voting securities) 
had been notified to the Company in accordance with Section 
5.1.2 of the Disclosure Guidance and Transparency Rules (DTRs).

Name

Number of  
ordinary shares

% of issued 
share capital1

The Capital Group Companies, Inc.2
BlackRock, Inc.
Spring Mountain Investments Ltd.3

256,801,504
132,891,526
92,462,558

11.19
5.79
4.03

Notes:
1.  The latest percentage of issued share capital excludes treasury shares.
2. Includes 26,775,611 ordinary shares represented by ADRs. 
3. Includes 3,973,516 ordinary shares represented by ADRs.

On 14 January 2021, Spring Mountain Investments Ltd. notified the 
Company that on 12 January 2021 its interest had increased to 115,596,737 
ordinary shares (5.04% of issued share capital), including 3,973,516 
ordinary shares represented by ADRs. 

BAT Annual Report and Form 20-F 2020 
 
 
 
327

All shares held by the significant shareholders represent the Company’s ordinary shares. These significant shareholders have no special voting rights 
compared with other holders of the Company’s ordinary shares.

Additional Significant Shareholding Disclosure
Portfolio Services Ltd filed with the SEC a statement on Schedule 13G under the Exchange Act on 22 January 2021 disclosing that as of 31 December 
2020 it beneficially owned 114,819,555 ordinary shares representing 5.0% of the Company’s ordinary shares outstanding as of 31 December 2020.

BlackRock, Inc. filed with the SEC a statement on Schedule 13G under the Exchange Act on 29 January 2021 disclosing that as of 31 December 
2020 it beneficially owned 178,392,857 ordinary shares representing 7.8% of the Company's ordinary shares outstanding as of 31 December 2020. 

BlackRock, Inc. filed with the SEC a statement on Schedule 13G under the Exchange Act on 7 February 2020 disclosing that as of 31 December 
2019 it beneficially owned 170,313,722 ordinary shares representing 7.4% of the Company’s ordinary shares outstanding as of 31 December 2019.

Capital Research Global Investors, a division of Capital Research and Management Company, filed with the SEC an amendment to Schedule 
13G under the Exchange Act on 14 February 2020 disclosing that as of 31 December 2019 it beneficially owned 120,959,021 ordinary shares 
representing 5.2% of the Company’s ordinary shares outstanding as of 31 December 2019. The notifications regarding the holdings by The 
Capital Group Companies, Inc., listed below, indicate that Capital Research and Management Company is part of a chain of controlled 
undertakings with The Capital Group Companies, Inc. 

In accordance with the DTRs, shareholders must notify the Company if their shareholding reaches, exceeds or falls below 3% of total voting 
rights and each 1% threshold thereafter. The notifications received by the Company during the past three years to the best of the Company’s 
knowledge are set out below.

Reinet Investments S.C.A. notified the Company on 6 October 2017 that its interest had decreased below the notifiable threshold 
of 3% to 68,053,670 ordinary shares on 25 July 2017.

The Capital Group Companies, Inc. notified the Company on 15 March 2018 that its interest had increased above 10% to 229,777,471 ordinary 
shares on 14 March 2018.

The Capital Group Companies, Inc. notified the Company on 16 October 2018 that its interest had increased above 11% to 252,733,863 ordinary 
shares on 12 October 2018.

The Capital Group Companies, Inc. notified the Company on 14 January 2019 that its interest had decreased below 11% to 249,831,584 ordinary 
shares on 11 January 2019.

The Capital Group Companies, Inc. notified the Company on 8 March 2019 that its interest had increased above 11% to 253,390,697 ordinary 
shares on 7 March 2019.

The Capital Group Companies, Inc. notified the Company on 11 April 2019 that its interest had decreased below 11% to 252,158,534 ordinary 
shares on 10 April 2019.

The Capital Group Companies, Inc. notified the Company on 15 April 2019 that its interest had increased above 11% to 252,776,216 ordinary shares 
on 11 April 2019.

The Capital Group Companies, Inc. notified the Company on 16 April 2019 that its interest had decreased below 11% to 251,780,072 ordinary 
shares on 15 April 2019.

The Capital Group Companies, Inc. notified the Company on 19 November 2019 that its interest had increased above 11% to 253,543,406 ordinary 
shares on 18 November 2019.

The Capital Group Companies, Inc. notified the Company on 6 January 2020 that its interest had increased above 12% to 275,376,579 ordinary 
shares on 3 January 2020.

To the extent known by BAT, BAT is not directly or indirectly owned or controlled by another corporation, any foreign government or by any other 
natural or legal person, severally or jointly. BAT is not aware of any arrangements, the operation of which may at a subsequent date result in a 
change of control of the Group.

Security Ownership of the Board of Directors and the Management Board
The following table presents information regarding the total amount of ordinary shares beneficially owned (outright, by their family or by connected 
persons) by each current Director of BAT, each member of the Management Board and all Directors and the Management Board as a group, as of 
16 February 2021. Unless otherwise indicated, the address for each Director and member of the Management Board listed is: c/o British American 
Tobacco p.l.c., Globe House, 4 Temple Place, London, WC2R 2PG, United Kingdom. The address for Michael Dijanosic is Level 30, Three Pacific Place, 
1 Queen’s Road East, Hong Kong. The address for Guy Meldrum is 401 North Main Street, Winston-Salem, NC 27101, United States of America.

Number of Ordinary Shares

Percentage of Class10

Directors
Richard Burrows
Jack Bowles1,2,3
Tadeu Marroco1,2,3
Sue Farr
Jerry Fowden4
Karen Guerra
Dr Marion Helmes
Luc Jobin4
Holly Keller Koeppel4,5
Savio Kwan
Dimitri Panayotopoulos
Darrell Thomas

19,000
217,518
54,360
–
10,000
2,478
4,500
45,236
8,416
7,455
3,300
2,000

0.0008
0.0094
0.0023
–
0.0004
0.0001
0.0002
0.0020
0.0004
0.0003
0.0001
0.0000

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information328

Other Information
Share Capital and Security Ownership
Continued

Management Board
Jerome Abelman6,7,8
Marina Bellini6
Luciano Comin6,7,8
Michael Dijanosic ,7,8
Zafar Khan6,7,8
Hae In Kim6,7,8
Paul Lageweg6,7,8,9
Guy Meldrum6,7,8
David O’Reilly6,7,8
Johan Vandermeulen6,7,8
Kingsley Wheaton6,7,8

All Directors and Management Board as a group (23 persons)

Number of Ordinary Shares

Percentage of Class10

76,660
2,336
23,961
21,403
232
13,621
112,362
18,643
63,171
60,265
46,847

813,753

0.0033
0.0001
0.0010
0.0009
0.0000
0.0006
0.0049
0.0008
0.0027
0.0026
0.0020

0.0355

Notes: 
1.  The number of ordinary shares beneficially owned by the Executive Directors include ordinary shares awarded and required to be held for a period of at least three years in a UK-based 

trust under the SIP. Ordinary shares cannot be sold or transferred out of the trust until the end of the three-year holding period. The amounts next to the corresponding Executive Director 
include the following ordinary shares held in the trust under the SIP: (a) 685 ordinary shares for Mr Bowles, of which 421 have been held for less than three years; (b) 1,114 ordinary shares 
for Mr Marroco, of which 642 have been held for less than three years. In all cases, the beneficial owner of ordinary shares under the SIP may direct the trust to exercise its voting rights in 
accordance with his instructions. See footnote (5) to the table below under the heading ‘Outstanding Share-based Awards and Options-based Awards of the Board of Directors and the 
Management Board’ for additional details regarding the SIP and the ordinary shares held thereunder.

2. The number of ordinary shares beneficially owned by the Executive Directors include the following number of options granted under the LTIP that are scheduled to vest and may be exercised 
within 60 days of 16 February 2021: (a) 43,785 options under the LTIP for Mr Bowles; and (b) 28,248 options under the LTIP for Mr Marroco. Each option is convertible into one ordinary share 
upon exercise. See footnote (1) to the table below under the heading ‘Outstanding Share-based Awards and Options-based Awards of the Board of Directors and the Management Board’ for 
additional details regarding the LTIP.

3. The number of ordinary shares beneficially owned by the Executive Directors include the following number of awards of restricted ordinary shares granted under the DSBS that are scheduled 

to vest within 60 days of 16 Feburary 2021: (a) 12,064 ordinary shares for Mr Bowles; (b) 7,783 ordinary shares for Mr Marroco. Until awards of ordinary shares under the DSBS vest, they 
are held in trust and the recipient of such award does not have the ability to transfer, sell or direct the voting of the applicable ordinary shares. See footnote (4) to the table below under the 
heading ‘Outstanding Share-based Awards and Options-based Awards of the Board of Directors and the Management Board’ for additional details regarding the DSBS.

4. The ordinary shares beneficially owned by Mr Fowden, Mr Jobin, Ms Koeppel and Mr Thomas are represented by ADSs, each of which represents one ordinary share.

5. Ms Koeppel, being a former director of Reynolds American Inc. and a participant in the Deferred Compensation Plan for Directors of Reynolds American Inc. (DCP), holds DSUs which were 
granted prior to becoming a Director of BAT. Each DSU entitles the holder to receive a cash payment upon ceasing to be a Director equal to the value of one BAT ADS. The number of DSUs 
increases on each dividend date by reference to the value of dividends declared on the ADSs underlying the DSUs. Ms Koeppel currently holds 25,125.91 DSUs.

6. The number of ordinary shares beneficially owned by the members of the Management Board include ordinary shares awarded and required to be held for a period of at least three years 
in a UK-based trust under the SIP. Ordinary shares cannot be sold or transferred out of the trust until the end of the three-year holding period. The amounts next to the corresponding 
Management Board member include the following ordinary shares held in the trust under the SIP: (a) 954 ordinary shares for Mr Abelman, of which 438 have been held for less than three 
years; (b) 366 ordinary shares for Ms Bellini, of which 247 have been held for less than three years; (c) 975 ordinary shares for Mr Comin, of which 442 have been held for less than three 
years; (d) 112 ordinary shares for Mr Khan, all of which  have been held for less than three years; (e) 343 ordinary shares for Ms Kim, all of which have been held for less than three years; (f) 338 
ordinary shares for Mr Lageweg, all of which have been held for less than three years; (g) 307 ordinary shares for Mr Meldrum, all of which have been held for less than three years; (h) 2,282 
ordinary shares for Dr O’Reilly, of which 652 have been held for less than three years; (i) 923 ordinary shares for Mr Vandermeulen, of which 432 have been held for less than three years; and (j) 
1,115 ordinary shares for Mr Wheaton, of which 484 have been held for less than three years. In all cases, the beneficial owner of ordinary shares under the SIP may direct the trust to exercise 
its voting rights in accordance with their instructions. See footnote (5) to the table below under the heading ‘Outstanding Share-based Awards and Options-based Awards of the Board of 
Directors and the Management Board’ for additional details regarding the SIP and the ordinary shares held thereunder.

7. The number of ordinary shares beneficially owned by the members of the Management Board include the following number of options granted under the LTIP that are scheduled to vest and 
may be exercised within 60 days of 16 February 2021: (a) 32,100 options under the LTIP for Mr Abelman; (b) 10,313 options under the LTIP for Mr Comin; (c) 6,158 options under the LTIP for Mr 
Khan; (d) 6,497 options under the LTIP for Ms Kim; (e) 11,471 options under the LTIP for Mr Lageweg; (f) 11,066 options under the LTIP for Mr Meldrum; (g) 24,364 options under the LTIP for Mr 
O’Reilly; (h) 6,673 options under the LTIP for Mr Dijanosic; (i) 30,335 options under the LTIP for Mr Vandermeulen; (j) 32,100 options under the LTIP for Mr Wheaton. Each option is convertible 
into one ordinary share upon exercise. See footnote (1) to the table below under the heading ‘Outstanding Share-based Awards and Options-based Awards of the Board of Directors and the 
Management Board’ for additional details regarding the LTIP.

8. The number of ordinary shares beneficially owned by the members of the Management Board include the following number of awards of restricted ordinary shares granted under the DSBS 
that are scheduled to vest within 60 days of 16 February 2021: (a) 8,844 ordinary shares for Mr Abelman; (b) 3,464 ordinary shares for Mr Comin; (c) 2,026 ordinary shares for Mr Khan; (d) 
1,863 ordinary shares for Ms Kim; (e) 2,039 ordinary shares for Mr Lageweg; (f) 3,796 ordinary shares for Mr Meldrum; (g) 6,713 ordinary shares for Dr O’Reilly; (h) 2,259 ordinary shares for 
Mr Dijanosic; (i) 8,358 ordinary shares for Mr Vandermeulen; and (j) 8,358 ordinary shares for Mr Wheaton. Until awards of ordinary shares under the DSBS vest, they are held in trust and 
the recipient of such award does not have the ability to transfer, sell or direct the voting of the applicable ordinary shares. See footnote (4) to the table below under the heading ‘Outstanding 
Share-based Awards and Options-based Awards of the Board of Directors and the Management Board’ for additional details regarding the DSBS.

9. The number of ordinary shares beneficially owned by Mr Lageweg includes 98,416 ADSs, each of which represents one ordinary share.

10.  The information in this column is based on 2,294,246,104 ordinary shares outstanding (excluding treasury shares) as of 15 February 2021. Any securities not outstanding subject to options, 
warrants, rights or conversion privileges that give the beneficial owner the right to acquire the securities within 60 days are deemed to be outstanding for the purpose of computing the 
percentage of outstanding securities of the class owned by such person but are not deemed to be outstanding for the purpose of computing the percentage of the class by any other person.

BAT Annual Report and Form 20-F 2020329

Outstanding Share-Based Awards and Options-Based Awards of the Board of Directors and  
the Management Board
The following table presents information regarding the options and the restricted share awards held by the Directors and the 
Management Board as of 16 February 2021. The following Directors (being the Chairman and the Non-Executive Directors) have not been 
granted share-based Awards or Options-based Awards over ordinary shares: Mr Burrows, Ms Farr, Mr Fowden, Ms Guerra, Dr Helmes, 
Mr Jobin, Ms Koeppel, Mr Kwan,   Mr Panayotopoulos and Mr Thomas.

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

Directors
Jack Bowles
LTIP1

Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

43,785 26 Mar 2018
28 Mar 2019
176,532
223,129 30 Mar 2020

238,814

0.00
0.00
0.00

38.94
33.28
26.33

–
–
–

26 Mar 2021 – 25 Mar 2028
28 Mar 2022 – 27 Mar 2029
30 Mar 2023 – 29 Mar 2030

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020

–
–
–

19 Aug 2020
12 Nov 2020
5 Feb 2021

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–

12,064
26,192
53,618
70
3
4
6
7
112
6
8
9
7
125
9

13
12
13

92,278

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023

19 Aug 2023
12 Nov 2023
5 Feb 2024

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information330

Other Information
Share Capital and Security Ownership
Continued

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

28,248 26 Mar 2018
36,057
28 Mar 2019
113,938 30 Mar 2020
266 28 Mar 2018
624 30 Mar 2020

179,133

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
1 Apr 2020
–
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

0.00
0.00
0.00
33.76
24.01

38.94
33.28
26.33
42.20
26.35

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
1 May 2021 – 31 Oct 2021
–
1 May 2025 – 31 Oct 2025
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

7,783
13,233
24,388
70
6
7
10
11
112
11
13
14
12
125
14
21
20
21

45,871

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

Tadeu Marroco
LTIP1

Sharesave2

Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

BAT Annual Report and Form 20-F 2020331

Management Board
Jerome Abelman
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

Marina Bellini
LTIP1

Restricted Share Plan7
Sharesave2
Total Options3

DSBS4

SIP5

Total Restricted Share Awards6

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

32,100 26 Mar 2018
37,560 28 Mar 2019
40,676 30 Mar 2020
10,653 30 Mar 2020

120,989

0.00
0.00
0.00
0.00

38.94
33.28
26.33
26.33

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

29,296 28 Mar 2019
31,105 30 Mar 2020
8,146 30 Mar 2020
28 Mar 2019

785

69,332

– 28 Mar 2019
– 30 Mar 2020
1 Apr 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

8,844
13,785
15,824
70
4
5
8
9
112
9
10
11
10
125
12
18
17
18

38,891

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

0.00
0.00
0.00
22.91

33.28
26.33
26.33
28.63

–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
–
30 Mar 2023
1 May 2022 – 31 Oct 2022
–

–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–

5,525
12,101
99
1
3
2
125
2
7
6
2

17,873

28 Mar 2022
30 Mar 2023
1 Apr 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information332

Other Information
Share Capital and Security Ownership
Continued

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

10,313
26 Mar 2018
31,550 28 Mar 2019
33,497 30 Mar 2020
8,773 30 Mar 2020
28 Mar 2018

533

84,666

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
1 Apr 2020
–
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

0.00
0.00
0.00
0.00
33.76

38.94
33.28
26.33
26.33
42.20

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–
1 May 2021 – 31 Oct 2021
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

3,464
5,084
13,032
70
5
5
9
8
112
9
11
12
10
125
13
18
17
18

22,022

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

26 Mar 2018
6,673
8,299 28 Mar 2019
7,739 30 Mar 2020
2,149 30 Mar 2020

24,860

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020

0.00
0.00
0.00
0.00

–
–
–

38.94
33.28
26.33
26.33

–
–
–

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–

2,259
2,827
2,746

7,832

26 Mar 2021
28 Mar 2022
30 Mar 2023

Luciano Comin
LTIP1

Restricted Share Plan7
Sharesave2
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

Michael Dijanosic
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

Total Restricted Share Awards6

BAT Annual Report and Form 20-F 2020333

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

Zafar Khan
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

SIP5
Total Restricted Share Awards6

6,158 26 Mar 2018
8,862
28 Mar 2019
8,855 30 Mar 2020
2,459 30 Mar 2020

26,334

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
1 Apr 2019
–

Hae In Kim
LTIP1

Restricted Share Plan7
Sharesave2
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

6,497

26 Mar 2018
30,048 28 Mar 2019
31,902 30 Mar 2020
8,355 30 Mar 2020
28 Mar 2018

533

76,335

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

0.00
0.00
0.00
0.00

–
–
–
–

0.00
0.00
0.00
0.00
33.76

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

38.94
33.28
26.33
26.33

–
–
–
–

38.94
33.28
26.33
26.33
42.20

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–

2,026
2,981
3,062
112

8,181

26 Mar 2021
28 Mar 2022
30 Mar 2023
1 Apr 2022

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–
1 May 2021 – 31 Oct 2021
–

1,863
3,798
12,411
70
2
1
112
1
3
4
3
125
3
7
6
6

18,415

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information334

Other Information
Share Capital and Security Ownership
Continued

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

4,540 28 Mar 2014
27 Mar 2015
8,954
12 May 2016
5,956
27 Mar 2017
8,234
26 Mar 2018
11,471
29,296 28 Mar 2019
31,105 30 Mar 2020
8,146 30 Mar 2020
1,309 28 Mar 2019

109,011

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

11,066 26 Mar 2018
31,550 28 Mar 2019
33,497 30 Mar 2030
8,773 30 Mar 2030

84,886

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
1 Apr 2019
–
1 Apr 2020
–

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
22.91

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

0.00
0.00
0.00
0.00

–
–
–
–
–
–

32.58
36.25
42.34
52.11
38.94
33.28
26.33
26.33
28.63

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

38.94
33.28
26.33
26.33

–
–
–
–
–
–

28 Mar 2017 – 27 Mar 2024
–
27 Mar 2018 – 26 Mar 2025
–
12 May 2019 – 11 May 2026
–
27 Mar 2020 – 26 Mar 2027
–
26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–
1 May 2024 – 31 Oct 2024
–

2,039
5,265
12,101
70
1
1
1
112
1
2
3
2
125
3
6
5
6

19,743

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 30 Mar 2030
30 Mar 2030
–

3,796
5,651
13,032
70
112
125

22,786

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
1 Apr 2022
1 Apr 2023

Paul Lageweg
LTIP1

Restricted Share Plan7
Sharesave2
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

Guy Meldrum
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

BAT Annual Report and Form 20-F 2020335

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

24,364 26 Mar 2018
30,048 28 Mar 2019
32,540 30 Mar 2020
8,522 30 Mar 2020

95,474

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
–
1 Apr 2020
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

30,335
26 Mar 2018
39,438 28 Mar 2019
41,872 30 Mar 2020
10,966 30 Mar 2020

122,611

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
6 Feb 2020
–
1 Apr 2020
–
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

0.00
0.00
0.00
0.00

38.94
33.28
26.33
26.33

26 Mar 2021 – 25 Mar 2028
–
–
28 Mar 2022 – 27 Mar 2029
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

6,713
11,028
12,659
70
21
19
29
31
112
31
32
33
29
125
34
44
42
43

31,095

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

0.00
0.00
0.00
0.00

38.94
33.28
26.33
26.33

26 Mar 2021 – 25 Mar 2028
–
28 Mar 2022 – 27 Mar 2029
–
– 30 Mar 2023 – 29 Mar 2030
30 Mar 2023
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

8,358
13,785
16,290
70
4
5
7
8
112
8
10
11
10
125
11
18
16
17

38,865

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

Dr David O’Reilly
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

Johan Vandermeulen
LTIP1

Restricted Share Plan7
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information336

Other Information
Share Capital and Security Ownership
Continued

Number of 
Options Held

Date of  
Grant/Award

Options  
Exercise Price  
£

Market Price  
at Date of Grant  
of Option  
£

Number of  
Shares Awarded

Exercisable (LTIP/Sharesave)  
Vesting (DSBS/SIP)

32,100 26 Mar 2018
43,194 28 Mar 2019

46,777 30 Mar 2020

12,251 30 Mar 2020
1,309 28 Mar 2019

135,631

– 26 Mar 2018
– 28 Mar 2019
– 30 Mar 2020
3 Apr 2018
–
9 May 2018
–
8 Aug 2018
–
15 Nov 2018
–
7 Feb 2019
–
1 Apr 2019
–
8 May 2019
–
8 Aug 2019
–
14 Nov 2019
–
–
6 Feb 2020
1 Apr 2020
–
– 13 May 2020
19 Aug 2020
–
12 Nov 2020
–
5 Feb 2021
–

0.00
0.00

0.00

0.00
22.91

38.94
33.28

26.33

26.33
28.63

–
–

26 Mar 2021 – 25 Mar 2028
28 Mar 2022 – 27 Mar 2029

– 30 Mar 2023 – 29 Mar 2030

–
–

30 Mar 2023
1 May 2024 – 31 Oct 2024

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

8,358
13,785
18,198
70
8
8
13
13
112
13
14
16
13
125
15
22
20
22

40,825

26 Mar 2021
28 Mar 2022
30 Mar 2023
3 Apr 2021
9 May 2021
8 Aug 2021
15 Nov 2021
7 Feb 2022
1 Apr 2022
8 May 2022
8 Aug 2022
14 Nov 2022
6 Feb 2023
1 Apr 2023
13 May 2023
19 Aug 2023
12 Nov 2023
5 Feb 2024

Kingsley Wheaton
LTIP1

Restricted Share Plan7
Sharesave2
Total Options3
DSBS4

SIP5

Total Restricted Share Awards6

Notes:

Options
1.  LTIP: grants or awards of ordinary shares under the LTIP are for nil consideration. The number of options shown is the maximum that may be exercised subject to the completion of the 

applicable performance period and conditions under the rules of the LTIP. The number of options which may vest and become exercisable may be less than the number of ordinary shares 
shown in the table.

2. Sharesave Scheme: grants of options under the Sharesave Scheme are: (a) normally granted at a discount of 20% to the market price of ordinary shares at the time of invitation, as permitted 

by the rules of the Sharesave Scheme; and (b) are exercisable at the end of a three-year or five-year savings contract up to a monthly limit of £500.

3. Each of the LTIP and Sharesave Scheme contains provisions which permit the Board of Directors or a duly authorised committee of the Board of Directors to establish further plans for 

the benefit of overseas employees based on the relevant share plan but modified as necessary or desirable to take account of overseas tax, exchange control or applicable securities laws. 
Any new ordinary shares issued under such plans would not count towards any applicable plan limits under the LTIP or the Sharesave Scheme.

Restricted Share Awards
4. DSBS: a portion of annual bonus is deferred into a grant of ordinary shares which vests after a three year period. No further performance conditions apply in that period. Participants have no 

ownership over the shares until vesting and the shares carry no rights to vote in that period. Dividend equivalent payments are paid quarterly during the vesting period.

5. SIP: the SIP is an all-employee plan which includes the SRS under which eligible employees receive an award of ordinary shares (Free Shares) in April of each year in which the plan operates 
in respect of performance in the previous financial year. The Free Shares are held in a UK-based trust from the date of the award for a minimum period of three years. During that time the 
SIP participant is entitled to receive dividends on those ordinary shares which are re-invested by such trust to buy further ordinary shares (Dividend Shares) on behalf of the SIP participant. 
The Dividend Shares are also held in the trust from the date of acquisition for a minimum period of three years. During the three-year holding periods, the SIP participant may not remove the 
Free Shares or the Dividend Shares from the trust, but may direct the trust to exercise its voting rights in accordance with his or her instructions. In addition to the Free Shares and Dividend 
Shares, participants in the SIP are also eligible to purchase additional ordinary shares from their pre-tax salary up to an annual statutory limit (Partnership Shares). The SIP also provides 
that BAT has the right to offer additional ordinary shares to a participant at no cost for each Partnership Share the participant purchases, at a ratio of two such ordinary shares for each 
Partnership Share purchased (Matching Shares). BAT does not currently provide any Matching Shares.

6. BAT has established similar plans to the SIP for non-UK employees and specific plans for employees in Germany, Belgium and the Netherlands. Each of these plans has been modified to take 

account of overseas tax, exchange control and applicable securities laws.

7. Restricted Share Plan: grant of ordinary shares which vests after a three year period. No performance conditions apply in that period. Participants have no ownership over the shares until 

vesting and the shares carry no rights to vote in that period. Dividend equivalent payments are paid on shares vesting.

BAT Annual Report and Form 20-F 2020Articles of Association

337

The Company is incorporated under the name of British American Tobacco p.l.c. and is registered in England and Wales under registered 
number 3407696. Under the Companies Act 2006 (Companies Act), the Company’s objects are unrestricted. The following descriptions 
summarise certain provisions of the Company’s current Articles of Association (Articles) (as adopted by special resolution at the AGM 
on 28 April 2010), applicable English and Welsh law and the Companies Act. This summary is qualified in its entirety by reference to 
the Companies Act and the Articles, available on bat.com. The Articles may be altered or added to, or completely new articles may be 
adopted, by a special resolution of the shareholders of the Company, subject to the provisions of the Companies Act.

Share capital – structure

Ordinary shares
 – all of the Company’s ordinary shares are fully paid 
 – no further contribution of capital may be required by the Company from the holders of such shares
Alteration of share capital – the Company by ordinary resolution may:
 – consolidate and divide all or any of its shares into shares of a larger amount than its existing shares
 – divide or sub-divide any of its shares into shares of smaller amount than its existing shares
 – determine that, as between the shares resulting from such a sub-division, any of them may have any preference or advantage as 

compared with the others

Alteration of share capital – the Company, subject to the provisions of the Companies Act, may:
 – reduce its share capital, its capital redemption reserve and any share premium account in any way
 – purchase its own shares, including redeemable shares, and may hold such shares as treasury shares or cancel them
Dividend rights
 – shareholders may, by ordinary resolution, declare dividends but not in excess of the amount recommended by the Directors
 – the Directors may pay interim dividends out of distributable profits
 – no dividend shall be paid otherwise than out of the profits available for distribution as specified under the provisions of the 

Companies Act

 – the Directors may, with the authority of an ordinary resolution of the shareholders, pay scrip dividends or satisfy the payment of a 

dividend by the distribution of specific assets 

 – unclaimed dividends for a period of 12 years may be forfeited and cease to be owed by the Company
 – specific provisions enable the Directors to elect to pay dividends by bank or electronic transfer only

Share capital – voting rights

Voting at general meetings
 – by a show of hands, unless a poll is demanded, and on a show of hands, every shareholder who is present in person at a general 

meeting has one vote regardless of the number of shares held by the shareholder

 – every proxy appointed by a shareholder and present at a general meeting has one vote except that if the proxy has been duly appointed 
by more than one shareholder entitled to vote on the resolution and is instructed by one or more of those shareholders to vote for the 
resolution and by one or more others to vote against it, or is instructed by one or more of those shareholders to vote in one way and is given 
discretion as to how to vote by one or more others (and wishes to use that discretion to vote in the other way), he has one vote for and one 
vote against the resolution

 – on a poll, every shareholder who is present in person or by proxy has one vote for every share held by the shareholder
 – a shareholder (or his duly appointed proxy) entitled to more than one vote need not use all his votes or cast all the votes he uses in the 

same way

 – a poll may be demanded by any of the following:

(1)  the Chairman of the meeting; (2)  the Directors; (3)  not less than five shareholders having the right to vote at the meeting; 

(4)  a shareholder or shareholders representing not less than one-tenth of the total voting rights of all shareholders having the right to 

vote at the meeting (excluding any voting rights attached to treasury shares); or 

(5)  a shareholder or shareholders holding shares which confer a right to vote on the resolution at the meeting being shares on which 
an aggregate sum has been paid up equal to not less than one-tenth of the total sum paid up on all shares conferring that right 
(excluding any voting rights attached to treasury shares)

Matters transacted at general meetings
 – ordinary resolutions can include resolutions for the appointment, reappointment and removal of Directors, the receiving of the Annual 
Report, the declaration of final dividends, the appointment and reappointment of the external auditor, the authority for the Company 
to purchase its own shares and the grant of authority to allot shares

 – an ordinary resolution is passed when a simple majority of the votes cast at a meeting at which there is a quorum vote in favour of 

the resolution

 – special resolutions can include resolutions amending the Company’s Articles and resolutions relating to certain matters concerning 

a winding-up of the Company

 – a special resolution is passed when not less than three-quarters of the votes cast at a meeting at which there is a quorum vote in 

favour of the resolution

 – quorum for a meeting of the Company is a minimum of two shareholders present in person or by proxy or by a duly authorised 

representative(s) of a corporation which is a shareholder and entitled to vote

 – convening a meeting: the Company may specify a time not more than 48 hours before the time of the meeting (excluding any part of a day that 
is not a working day) by which a person must be entered on the register of members in order to have the right to attend or vote at the meeting

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information338

Other Information
Articles of Association
Continued

Share capital – pre-emptive rights and new issues of shares

 – holders of ordinary shares have no pre-emptive rights under the Articles – the ability of the Directors to cause the Company to issue 
shares, securities convertible into shares or rights to shares, otherwise than pursuant to an employee share scheme, is restricted

 – under the Companies Act, the Directors of a company are, with certain exceptions, unable to allot any equity securities without express 

authorisation, which may be contained in a company’s articles of association or given by its shareholders in a general meeting, but 
which in either event cannot last for more than five years

 – under the Companies Act, a company may also not allot shares for cash (otherwise than pursuant to an employee share scheme) 

without first making an offer to existing shareholders to allot such shares to them on the same or more favourable terms in proportion 
to their respective shareholdings, unless this requirement is waived by a special resolution of the shareholders

Restrictions on transfers of shares

 – Directors can, in their absolute discretion, refuse to register the transfer of a share in certificated form which is not fully paid, provided 
that such a refusal would not prevent dealings in shares in certificated form which are not fully paid from taking place on a proper basis

 – The Directors may also refuse to register a transfer of a share in certificated form (whether fully paid or not) unless the instrument of 

transfer: (1) is lodged, duly stamped, and is deposited at the registered office of the Company or such other place as the Directors may 
appoint and is accompanied by a certificate for the shares to which it relates and such other evidence as the Directors may reasonably 
require to show the right of the transferor to make the transfer; (2) is in respect of only one class of share; and (3) is in favour of not 
more than four transferees

 – for uncertificated shares, transfers shall be registered only in accordance with the terms of the Uncertificated Securities Regulations 

2001 so that Directors may refuse to register a transfer which would require shares to be held jointly by more than four persons

 – if the Directors refuse to register a share transfer, they must give the transferee notice of this refusal as soon as practicable and in any 

event within two months of the instrument of transfer being lodged with the Company

Repurchase of shares

 – subject to authorisation by shareholder resolution, the Company may purchase its own shares in accordance with the Companies Act
 – any shares which have been bought back may be held as treasury shares or, if not so held, must be cancelled immediately upon 

completion of the purchase, thereby reducing the amount of the Company’s issued share capital

Directors

Appointment and retirement
 – a Board of Directors of not fewer than five Directors and not subject to any maximum (unless otherwise determined by ordinary 

resolution of shareholders)

 – Directors and the Company (by ordinary resolution) may appoint a person who is willing to act as a Director
 – the Articles govern the minimum number of Directors who must be subject to retirement at each AGM and who may seek re-election
 – notwithstanding the Articles, all of the Directors of the Company will be subject to re-election at the forthcoming AGM to be held 

on 28 April 2021 in accordance with the UK Corporate Governance Code

 – fees for Non-Executive Directors and the Chairman are determined by the Directors but cannot currently exceed in aggregate an 

annual sum of £2,500,000, unless determined otherwise by ordinary resolution of the shareholders

 – the remuneration of the Executive Directors is determined by the Remuneration Committee, which comprises independent 

Non-Executive Directors

Disclosure of interests
 – specific provisions apply to the regulation and management of the disclosure of Directors’ interests in transactions and any conflicts of 
interest that may occur in such situations including those which may arise as a result of the Director’s office or employment or persons 
connected with him or her

Meetings and voting
 – the quorum for a meeting of Directors is two Directors
 – the Directors may delegate any of their powers to a person or a committee
 – the Articles place a general prohibition on a Director voting at a Board meeting on any matter in which he has an interest other than 

by virtue of his interest in shares in the Company

 – specific provisions apply to a Director’s ability to vote in relation to: the giving of guarantees; the provision of indemnities; insurance 

proposals; retirement benefits; and transactions or arrangements with a company in which the Director may have an interest

Borrowing powers
 – the Directors may exercise all the powers of the Company to borrow money and to mortgage or charge its undertaking, property, 

assets (present and future) and uncalled capital 

 – the Directors may also issue debentures, debenture stock and other securities

BAT Annual Report and Form 20-F 2020339

Additional disclosures

Disclosure of ownership of shares
There are no provisions in the Articles whereby persons acquiring, holding or disposing of a certain percentage of the Company’s ordinary 
shares are required to make disclosure of their ownership percentage, although there are such requirements under statute and regulation.

Director retirement
There is no requirement for a director to retire on reaching any age.

Sinking Funds
There is no sinking fund provision in the Articles applicable to the Company’s ordinary shares.

Limitations on voting and shareholding
There are no limitations under the Articles restricting the right of non-resident or foreign owners to hold or vote ordinary shares in 
the Company.

Distribution of assets on a winding up
If the Company is wound up, the liquidator may, with the sanction of a special resolution and any other sanction required by law, divide 
among the members in specie the whole or any part of the assets of the Company and may, for that purpose, value any assets and 
determine how the division shall be carried out as between the members or different classes of members. The liquidator may, with the 
like sanction, vest the whole or any part of the assets in trustees upon such trusts for the benefit of the members as he may with the like 
sanction determine, but no member shall be compelled to accept any assets upon which there is a liability.

Anti-takeover devices and change of control
There are no provisions in the Articles that would have the effect of delaying, deferring or preventing a takeover, or change of control, 
of the Company. Under English law, the Company’s directors have a fiduciary duty to take only those actions that are in the interests of 
the Company and any anti-takeover devices employed by the directors in the future, if any, must accordingly be in the interests of the 
Company. The Company is also subject to the City Code on Takeovers and Mergers (the “City Code”), which governs the conduct of 
mergers and takeovers in the UK. Any takeover of the Company would have to be in accordance with the City Code.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information340

Other Information

Purchase of Shares

Renewal of Authority for Company to Purchase Own Shares
Current authority  
to purchase shares

suspended with effect from 30 July 2014; and

 – this authority (granted at the 2020 AGM) will expire at the 2021 AGM; the share buy-back programme was 

Proposed authority  
to purchase shares

 – renewed authority to purchase the Company’s ordinary shares in order that the appropriate mechanisms 
are in place to enable the share buy-back programme to be reinstated at any time and authority would be 
exercised when, in the opinion of the Directors, the exercise of the authority would result in an increase in the 
Company’s earnings per share and would be in the interest of its shareholders generally.

 – the minimum price that may be paid for such shares is 25p, and the maximum price is the higher of: (i) an 

amount equal to 105% of the average of the middle-market prices shown in the quotation for an ordinary share 
as derived from the LSE Daily Official List for the five business days immediately preceding the day on which 
the ordinary share is contracted to be purchased; and (ii) the higher of the price of the last independent trade 
and the highest current independent bid for an ordinary share in the Company on the trading venues where the 
market purchases by the Company will be carried out; 

 – in the absence of the necessary practical arrangements, the proposed authority has not been extended to 

enable BAT to purchase its own ordinary shares on the JSE in South Africa or the NYSE in the form of ADSs; and

 – further details are set out in the Notice of Annual General Meeting 2021 which is made available 

to all shareholders and is published on bat.com.

Treasury shares

 – in accordance with the Company’s policy, any repurchased shares are expected to be held as treasury shares; 
at 31 December 2020, the number of treasury shares was 162,347,246 (2019: 162,645,590); no dividends are 
paid on treasury shares; treasury shares have no voting rights; and treasury shares may be resold at a later date.

Purchases of Equity Securities by the Issuer and Affiliated Purchasers 
At the AGM on 30 April 2020, authorisation was given to the Company to repurchase up to 229.4 million ordinary shares for the period until 
the next AGM in 2021. This authorisation is renewed annually at the AGM. No ordinary shares were repurchased by the Company during 
2020. The following table provides details of ordinary share purchases made by the trustees of employee share ownership plans (ESOPs) 
and other purchases of ordinary shares and ADSs made to satisfy the commitments to deliver shares under certain employee share-
based payment plans. 

Total number of  
ordinary 
shares purchased  
by ESOPs or certain 
employee share-
based plans

Average price  
paid per  
ordinary share
£

Total number of  
ADSs purchased  
by ESOPs or certain 
employee share-
based plans

Average price  
paid per  
ADS
US$

Total number of  
ordinary shares 
purchased as  
part of a publicly 
announced plan1

Maximum number of 
shares that may  
yet be purchased as  
part of a publicly 
announced plan1

2020
2 January
5 February
6 February
4 March
1 April
1 April
7 April
7 April
7 April
5 May
6 May
13 May
3 June
1 July 
5 August
19 August
2 September
7 October
4 November
12 November
2 December

2,807
2,422
14,968
2,612
237,096
3,023
1,283
14,338
5,689
95,397
2,807
15,342
2,643
2,713
3,374
22,421
3,295
3,074
3,237
20,322
3,201

32.750000
34.245000
34.566100
31.825000
28.442330
27.485000
29.400000
29.968600
29.450000
29.981900 
29.945000
31.072700
31.965000
30.930000 
25.575000
25.593800
 25.530000
27.625000
25.820000
27.779740
26.930000

462,064

28.040008

–
–
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–
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–
–
–
–
–
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–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
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–
–
–
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–

–
–
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–
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–
–
–
–
–
–
–
–
–
–
–
–
–

Notes:
1.  There was no publicly announced plan for BAT to purchase its own ordinary shares or ADSs during the year ended 31 December 2020. 

2. All the purchases of ordinary shares were made on open market transactions.

BAT Annual Report and Form 20-F 2020Group Employee Trust

341

The British American Tobacco Group Employee Trust (BATGET)

Function

 – used to satisfy the vesting and exercise of awards of ordinary shares under the BAT Deferred Share Bonus 

Scheme and Long-Term Incentive Plans; and

 – a committee of senior management reporting to the Board’s Share Schemes Committee monitors the number 

of ordinary shares held in BATGET to satisfy outstanding awards.

Funding

 – funded by interest-free loan facilities from the Company totalling £1 billion;

 – this enables BATGET to facilitate the purchase of ordinary shares to satisfy the future vesting or exercise 

of options and awards;

 – loan to BATGET: £795.02 million at 31 December 2020 (2019: £788.24 million);

 – the loan is either repaid from the proceeds of the exercise of options or, in the case of ordinary shares acquired 

by BATGET to satisfy the vesting and exercise of awards, the Company will subsequently waive the loan 
provided over the life of the awards; and

 – if any options lapse, ordinary shares may be sold by BATGET to cover the loan repayment.

Ordinary shares 
held in BATGET

Dividends

paid in 2020
Voting rights

Number of ordinary shares
Market value of ordinary shares
% of issued share capital of Company
 – BATGET currently waives dividends on the ordinary shares held by it; and

 – quarterly interim dividends 2020: £14.50 million across 2020.

1 Jan 2020

8,049,187
£260.1m
0.33

31 Dec 2020

5,787,154
£156.7m
0.24

 – the trustee does not exercise any voting rights while ordinary shares are held in BATGET; and

 – share scheme participants may exercise the voting rights attaching to those ordinary shares once the ordinary 

shares have been transferred out of BATGET.

Notes:
1.  Company share – based payment arrangements: details of the material equity share-based and cash-settled share-based arrangements are set out in note 24 in the Notes on 

the Accounts.

2. The values of ordinary shares shown are based on the closing mid-market share price on 31 December 2020: 2,708p  (31 December 2019: 3,232p).

3. In addition to the ordinary shares held in BATGET, the trust held the following American Depositary Shares (ADSs) which relate to the vesting and exercise of certain employee stock awards 
formerly granted by Reynolds American Inc. over Reynolds American Inc. common stock and which were assumed by BAT to be satisfied by the delivery of ADSs following the merger with 
Reynolds American Inc. on 25 July 2017.

Number of ADSs
Market value of ADSs(a)
% of issued share capital

  Note:

(a) The value of the ADSs shown is based on the closing price of ADSs on 31 December 2020 of US$37.49.

1 Jan 2020

  15,197
US$0.6m
0.0006

31 Dec 2020

15,197
US$0.6m
0.0006

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information 
342

Other Information

American  
Depositary Shares

Fees and Charges Payable by ADS Holders
Citibank, N.A. (Citibank) was appointed as the depositary bank (the ‘Depositary’) for BAT’s ADS programme pursuant to the Amended and 
Restated Deposit Agreement dated 1 December 2008 and amended as of 14 February 2017 and 14 June 2017 between BAT, the Depositary 
and the owners and holders of ADSs (the ‘Deposit Agreement’). Citibank was reappointed as the Depositary pursuant to the Second 
Amended and Restated Deposit Agreement dated 26 November 2018 (the ‘Restated Deposit Agreement’).

The Restated Deposit Agreement provides that ADS holders may be required to pay various fees to the Depositary, and the Depositary 
may refuse to provide any service for which a fee is assessed until the applicable fee has been paid. 

Service

Issuance of ADSs upon deposit of ordinary shares (excluding 
issuances as a result of distributions of shares described below)
Cancellation of ADSs
Distribution of cash dividends or other cash distributions (i.e. sale of 
rights and other entitlements)
Distribution of ADSs pursuant to: (1) stock dividends or other free 
stock distributions; or (2) exercise of rights to purchase additional 
BAT ADSs
Distribution of securities other than ADSs or rights to purchase 
additional ADSs (i.e. spinoff shares)
Depositary bank services

Fees

Up to US$0.05 per ADS issued1

Up to US$0.05 per ADS surrendered1
Up to US$0.05 per ADS held2

Up to US$0.05 per ADS held

Up to US$0.05 per ADS held

Up to US$0.05 per ADS held

Notes:
1.  Under the terms of a separate agreement between BAT and the Depositary, the Depositary has agreed to waive the fees that would otherwise be payable in connection with the issuance 
of ADSs upon deposit of ordinary shares and the cancellation of ADSs and corresponding withdrawal of ordinary shares, in each case by BAT or any of its affiliates, officers, directors or 
employees. The terms of this separate agreement may be amended at any time by BAT and the Depositary.

2. While under the Restated Deposit Agreement cash dividends paid in respect of ADSs are subject to a fee of up to US$0.05 per ADS payable to the Depositary, under the terms of the separate 
agreement between BAT and the Depositary referred to above, such dividends are instead subject to a fee of up to US$0.02 per ADS per year (a fee of US$0.005 per dividend based on the 
distribution of four quarterly cash dividends per year). Under the separate agreement, this dividend fee may not be varied by the Depositary without the consent of BAT.

Contact details for Citibank Shareholder Services are on page 343.

In addition, ADS holders may be required under the Restated Deposit Agreement to pay the Depositary: (a) taxes (including applicable 
interest and penalties) and other governmental charges; (b) registration fees; (c) certain cable, telex and facsimile transmission and 
delivery expenses; (d) the expenses and charges incurred by the Depositary in the conversion of foreign currency; (e) such fees and 
expenses as are incurred by the Depositary in connection with compliance with applicable exchange control regulations and other 
regulatory requirements; and (f) the fees and expenses incurred by the Depositary, the custodian or any nominee in connection with the 
servicing or delivery of deposited securities. The Depositary may: (a) withhold dividends or other distributions or sell for the account of any 
ADS holder any or all of the shares underlying the ADSs in order to satisfy any tax or governmental charge; and (b) deduct from any cash 
distribution the applicable fees and charges of, and expenses incurred by, the Depositary and any taxes, duties or other governmental 
charges on account.

Fees and Payments Made by the Depositary to BAT
Under the terms of the contractual arrangements set out in the separate agreement between BAT and the Depositary referred to above, 
BAT received a total of approximately US$3.7 million from the Depositary, comprising fees charged in respect of dividends and a fixed 
contribution to BAT’s ADS programme administration costs for the year ended 31 December 2020.

In 2020, these programme administration costs principally included those associated with AGM proxy mailings, exchange listing and 
regulatory fees, foreign private issuer analysis, legal fees, share registration fees and other expenses incurred by BAT in relation to the 
ADS programme. 

Under these contractual arrangements, the Depositary has also agreed to waive certain standard fees associated with the administration 
of the ADS programme. 

BAT Annual Report and Form 20-F 2020343

Shareholding 
Administration and Services

United Kingdom Registrar
Computershare Investor Services PLC 
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ 
tel: 0800 408 0094 or +44 370 889 3159 
web-based enquiries: www.investorcentre.co.uk/contactus

www.computershare.com/uk/investor/bri
Access the web-based enquiry service of Computershare Investor 
Services PLC for holders of shares on the UK share register. 
View details of your BAT shareholding and recent dividend payments 
and register for shareholder electronic communications to receive 
notification of BAT shareholder mailings by email.

www.computershare.com/dealing/uk
Go online or telephone 0370 703 0084 (UK) to buy or sell British 
American Tobacco shares traded on the London Stock Exchange. 
Before you can trade, you will need to register for this service. 
Please go to www.computershare.trade/cert_faqs.html for a list 
of permitted domiciles.

South Africa Registrar
Computershare Investor Services Proprietary Limited 
Private Bag X9000, Saxonwold, 2132, South Africa 
tel: 0861 100 634; +27 11 870 8216 
email enquiries: web.queries@computershare.co.za

American Depositary Shares
Enquiries regarding ADS holder accounts and payment of dividends 
should be directed to:

Citibank Shareholder Services 
PO Box 43077, Providence, Rhode Island 02940-3077, USA 
tel: +1 888 985 2055 (toll-free) or +1 781 575 4555 
email enquiries: citibank@shareholders-online.com 
website: www.citi.com/dr

Documents on Display and Publications
This Annual Report and Form 20-F 2020 is available online at  
bat.com/annualreport. Copies of current and past Annual Reports 
are available on request. Highlights from these publications can 
be produced in alternative formats such as Braille, audio tape and 
large print. Documents referred to in this Annual Report and Form 
20-F 2020 do not form part of this Annual Report unless specifically 
incorporated by reference. 

Contact:
British American Tobacco Publications 
Unit 80, London Industrial Park, Roding Road, London E6 6LS 
tel: +44 20 7511 7797 
email: bat@team365.co.uk

Holders of shares held on the South Africa register can contact the 
Company’s Representative office in South Africa using the contact 
details shown at the end of this Annual Report and Form 20-F 2020.

ADS holders can contact Citibank Shareholder Services in the United 
States using the contact details shown above.

The Company is subject to the information requirements of the US 
Securities Exchange Act of 1934 applicable to foreign private issuers. 
In accordance with these requirements, the company files its Annual 
Report on Form 20-F and other documents with the SEC. You also 
may call the SEC at +1 800-SEC-0330. In addition, BAT’s SEC filings are 
available to the public, together with the public filings of other issuers, 
at the SEC’s website, www.sec.gov.

The Company’s agent for service in the United States for the purposes 
of the registration statement on Form F-3 (333-232691) is Brian T. 
Harrison, Secretary, B.A.T Capital Corporation, C/O Corporation Service 
Company, 251 Little Falls Drive, Wilmington, Delaware 19808 U.S.A.

Our Website – www.bat.com
Access comprehensive information about British American 
Tobacco and download shareholder publications at the corporate 
website. Visit the Investors section for valuation and charting tools, 
dividend and share price data and subscribe to the email alert 
services for key financial events in the British American Tobacco 
financial calendar. Download the British American Tobacco Investor 
Relations app to access all the latest financial information on your 
iPad, iPhone or Android device.

Dividend Reinvestment Plan
Available to the majority of shareholders on the UK register, this 
is a straightforward and economic way of utilising your dividends 
to build up your shareholding in British American Tobacco. 
Contact Computershare Investor Services PLC in the UK for details.

Individual Savings Accounts (ISAs)
A British American Tobacco sponsored ISA – contact:

Interactive Investor 
Exchange Court, Duncombe Street, Leeds LS1 4AX 
tel: 0345 607 6001; +44 113 346 2309 
email enquiries: interactivehelp@ii.co.uk 
website: www.share.com

(The tax advantages of ISAs depend on your individual circumstances 
and the benefits of ISAs could change in the future. You should note 
that investments, their value and the income they provide can go down as 
well as up and you might not get back what you originally invested.)

Capital gains tax
Fact sheet for British American Tobacco historical UK capital gains 
tax information; contact the British American Tobacco Company 
Secretarial Department, tel: +44 20 7845 1000 or access online at 
www.bat.com/cgt.

Share Fraud
The practice of share fraud (also known as ‘boiler room’ scams) 
unfortunately continues with many companies’ shareholders 
receiving unsolicited phone calls or mail from people offering to sell 
them what often turn out to be worthless or high risk shares in US 
or UK investments, or to buy shares at an inflated price in return for 
an upfront payment. 

If you suspect that you have been approached by fraudsters, 
please tell the FCA using the share fraud reporting form at 
www.fca.org.uk/scams, where you can find out more about 
investment scams. You can also call the FCA Consumer Helpline 
on 0800 111 6768. If you have lost money to investment fraud you 
should report it to Action Fraud on 0300 123 2040 or online at 
www.actionfraud.police.uk.

Calendar 2021
Wed 
28 April 
at  
11:30am

Proposed date of the Annual General Meeting
Details of the venue and business to be proposed at 
the meeting are set out in the Notice of Annual General 
Meeting, which is made available to all shareholders and 
is published on www.bat.com. The format for the 2021 
AGM will be contingent on applicable UK Government 
health and safety restrictions in place at that time.

BAT provides for the vote on each resolution to be 
by poll rather than by a show of hands. This provides 
for greater transparency and allows the votes of all 
shareholders to be counted, including those cast by 
proxy. The voting results will be released on the same 
day in accordance with regulatory requirements and 
made available on bat.com.

Fri 30 July Half-Year Report

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information344

Other Information

Exhibits

The following documents are filed in the SEC EDGAR system, as part of this Annual Report on Form 20-F, and can be viewed on the SEC’s 
website, www.sec.gov: 

Exhibit  
Number Description

1

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

2.10

2.11

2.12

2.13

2.14

2.15

2.16

2.17

2.18

2.19

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

4.14

4.15

4.16

4.17

4.18

Articles of Association of British American Tobacco p.l.c.1

Second Amended and Restated Deposit Agreement, dated as of 26 November 2018, by and among British American Tobacco p.l.c., Citibank, N.A., as 
depositary bank, and all holders and beneficial owners of American Depositary Shares issued thereunder.2

Indenture, dated as of 15 August 2017, among British American Tobacco p.l.c. and certain of its subsidiaries as guarantors, and Wilmington Trust, National 
Association, as Trustee.3

Supplemental Indenture No. 1, dated as of 28 September 2018, among British American Tobacco p.l.c. and certain of its subsidiaries as guarantors, and 
Wilmington Trust, National Association, as Trustee.4

Indenture, dated as of 6 September 2019, by and among B.A.T Capital Corporation, the Guarantors party thereto and Citibank, N.A., as trustee, 
authentication agent, transfer agent, registrar, calculation agent and initial paying agent.5

Supplemental Indenture No. 1, dated as of 6 September 2019, by and among B.A.T Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.6

Supplemental Indenture No. 2, dated as of 6 September 2019, by and among B.A.T Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.7

Supplemental Indenture No. 3, dated as of 6 September 2019, by and among B.A.T Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.8

Supplemental Indenture No. 4, dated as of 6 September 2019, by and among B.A.T Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.9

Supplemental Indenture No. 5, dated as of 2 April 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.10

Supplemental Indenture No. 6, dated as of 2 April 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.11

Supplemental Indenture No. 7, dated as of 2 April 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., as 
Trustee.12

Supplemental Indenture No. 8, dated as of 25 September 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., 
as Trustee.13

Supplemental Indenture No. 9, dated as of 25 September 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., 
as Trustee.14

Supplemental Indenture No. 10, dated as of 25 September 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., 
as Trustee.15

Supplemental Indenture No. 11, dated as of 25 September 2020, by and among B.A.T. Capital Corporation, the Guarantors party thereto and Citibank, N.A., 
as Trustee.16

Indenture, dated as of 25 September 2020, by and among B.A.T. International Finance p.l.c., the Guarantors party thereto and Citibank, N.A., as trustee, 
authentication agent, transfer agent, registrar, calculation agent and initial paying agent.17

Supplemental Indenture No. 1, dated as of 25 September 2020, by and among B.A.T. International Finance p.l.c., the Guarantors party thereto and Citibank, 
N.A., as Trustee.18

Thirty-second Supplemental Trust Deed, dated 31 March 2020, by and among B.A.T. International Finance p.l.c., B.A.T Capital Corporation, B.A.T. 
Netherlands Finance B.V., British American Tobacco p.l.c. and the Law Debenture Trust Corporation p.l.c., further modifying the Trust Deed, dated as of 
6 July 1998 (as previously modified and restated) relating to the US$3,000,000,000 (now £25,000,000,000) Euro Medium Term Note Programme.

Description of Securities registered under Section 12 of the Exchange Act.

Term loan facilities agreement, dated as of 16 January 2017, among B.A.T. International Finance p.l.c. and B.A.T Capital Corporation, as original borrowers, 
British American Tobacco p.l.c., as guarantor, HSBC Bank plc, as agent, HSBC Bank USA, National Association, as US agent and the lenders and financial 
institutions party thereto.19

Rules of the British American Tobacco 2007 Long-Term Incentive Plan.20

Rules of the British American Tobacco 2016 Long-Term Incentive Plan (Amended and Restated as of 19 February 2021).

British American Tobacco p.l.c. Deferred Annual Share Bonus Scheme.21

Annex to British American Tobacco p.l.c. Deferred Annual Share Bonus Scheme.22

British American Tobacco p.l.c. 2019 Deferred Annual Share Bonus Scheme.23

Rules of the British American Tobacco Restricted Share Plan.24

Deferred Compensation Plan for Directors of Reynolds American Inc. (Amended and Restated Effective 30 November 2007).25

Service Contract between British American Tobacco p.l.c. and Jack Bowles, dated as of 11 December 2018.26

Service Contract between British American Tobacco p.l.c. and Tadeu Marroco, dated as of 27 February 2019.27

Master Settlement Agreement, referred to as the MSA, dated 23 November 1998, between the Settling States named in the MSA and the Participating 
Manufacturers also named therein.28

Settlement Agreement dated 25 August 1997, between the State of Florida and settling defendants in The State of Florida v. American Tobacco Co.29

Comprehensive Settlement Agreement and Release dated 16 January 1998, between the State of Texas and settling defendants in The State of Texas v. 
American Tobacco Co.30

Settlement Agreement and Release in re: The State of Minnesota v. Philip Morris, Inc., by and among the State of Minnesota, Blue Cross and Blue Shield of 
Minnesota and the various tobacco company defendants named therein, dated as of 8 May 1998.31

Settlement Agreement and Stipulation for Entry of Consent Judgment in re: The State of Minnesota v. Philip Morris, Inc., by and among the State of 
Minnesota, Blue Cross and Blue Shield of Minnesota and the various tobacco company defendants named therein, dated as of 8 May 1998.32

Form of Consent Judgment by Judge Kenneth J. Fitzpatrick, Judge of District Court in re: The State of Minnesota v. Philip Morris, Inc.33

Stipulation of Amendment to Settlement Agreement and for Entry of Agreed Order dated 2 July 1998, by and among the Mississippi Defendants, 
Mississippi and the Mississippi Counsel in connection with the Mississippi Action.34

Stipulation of Amendment to Settlement Agreement and for Entry of Consent Decree dated 24 July 1998, by and among the Texas Defendants, Texas and 
the Texas Counsel in connection with the Texas Action.35

BAT Annual Report and Form 20-F 2020345

Exhibit  
Number Description

4.19

4.20

4.21   

8

11

12

13

15

Stipulation of Amendment to Settlement Agreement and for Entry of Consent Decree dated 11 September 1998, by and among the State of Florida and the 
tobacco companies named therein.36

Term Sheet agreed to by R. J. Reynolds Tobacco Company, an indirect subsidiary of Reynolds American Inc., certain other Participating Manufacturers, 17 
states, the District of Columbia and Puerto Rico.37

Revolving credit facilities agreement, dated as of 12 March 2020, among British American Tobacco p.l.c., B.A.T. International Finance p.l.c., B.A.T. 
Netherlands Finance B.V. and B.A.T Capital Corporation, as borrowers, British American Tobacco p.l.c., as guarantor, HSBC Bank plc, as agent and euro 
swingline agent, HSBC Bank USA, National Association, as US agent and US$ swingline agent, and the banks and financial institutions party thereto.38

List of Subsidiaries included on pages 254 to 263 in this report.

Code of Ethics.39

Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification under Section 906 of the Sarbanes-Oxley Act of 2002.40

Consent of KPMG LLP, independent registered public accounting firm.

101

Interactive Data Files (formatted in XBRL (Extensible Business Reporting Language) and furnished electronically).

Notes:
1.  Incorporated by reference to Exhibit 3.1 to BAT’s Registration Statement on Form F-4 (Reg. No. 333-217939) filed on 12 May 2017.

2. Incorporated by reference to Exhibit 4.1 to BAT’s Registration Statement on Form S-8 (Reg. No. 333-237186) filed on 16 March 2020. 

3. Incorporated by reference to Exhibit 2.4 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2017 filed on 15 March 2018.

4. Incorporated by reference to Exhibit 4.2 to BAT’s Registration Statement on Form F-4 (Reg. No. 333-227658) filed on 2 October 2018.

5. Incorporated by reference to Exhibit 4.1 to British American Tobacco p.l.c.’s Form 6-K filed on 6 September 2019.

6. Incorporated by reference to Exhibit 4.2 to British American Tobacco p.l.c.’s Form 6-K filed on 6 September 2019.

7. Incorporated by reference to Exhibit 4.3 to British American Tobacco p.l.c.’s Form 6-K filed on 6 September 2019.

8. Incorporated by reference to Exhibit 4.4 to British American Tobacco p.l.c.’s Form 6-K filed on 6 September 2019.

9. Incorporated by reference to Exhibit 4.5 to British American Tobacco p.l.c.’s Form 6-K filed on 6 September 2019.

10. Incorporated by reference to Exhibit 4.6 to British American Tobacco p.l.c.’s Form 6-K filed on 2 April 2020.

11. Incorporated by reference to Exhibit 4.7 to British American Tobacco p.l.c.’s Form 6-K filed on 2 April 2020.

12. Incorporated by reference to Exhibit 4.8 to British American Tobacco p.l.c.’s Form 6-K filed on 2 April 2020.

13. Incorporated by reference to Exhibit 4.9 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020.

14. Incorporated by reference to Exhibit 4.10 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020.

15. Incorporated by reference to Exhibit 4.11 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020. 

16. Incorporated by reference to Exhibit 4.12 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020.

17. Incorporated by reference to Exhibit 4.13 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020.

18. Incorporated by reference to Exhibit 4.14 to British American Tobacco p.l.c.’s Form 6-K filed on 25 September 2020.

19. Incorporated by reference to Exhibit 99.13 to BAT’s Amendment No. 4 to Schedule 13D filed on 17 January 2017.

20. Incorporated by reference to Exhibit 10.6 to BAT’s Registration Statement on Form F-4 (Reg. No. 333-217939) filed on 12 May 2017.

21.  Incorporated by reference to Exhibit 10.8 to BAT’s Registration Statement on Form F-4 (Reg. No. 333-217939) filed on 12 May 2017.

22. Incorporated by reference to Exhibit 4.6 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2018 filed on 15 March 2019.

23. Incorporated by reference to Exhibit 4.7 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2018 filed on 15 March 2019.

24. Incorporated by reference to Exhibit 4.2 to BAT’s Registration Statement on Form S-8 (Reg. No. 333-237186) filed on 16 March 2020.

25. Incorporated by reference to Exhibit 10.43 to Reynolds American Inc.’s Annual Report on Form 10-K for the fiscal year ended 31 December 2007 filed on 27 February 2008.

26. Incorporated by reference to Exhibit 4.11 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2018 filed on 15 March 2019.

27.  Incorporated by reference to Exhibit 4.14 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2019 filed on 26 March 2020.

28. Incorporated by reference to Exhibit 4 to R.J. Reynolds Tobacco Holdings, Inc.’s Form 8-K dated 24 November 1998.

29. Incorporated by reference to Exhibit 2 to R.J. Reynolds Tobacco Holdings, Inc.’s Form 8-K dated 5 September 1997.

30. Incorporated by reference to Exhibit 2 to R.J. Reynolds Tobacco Holdings, Inc.’s Form 8-K dated 27 January 1998.

31.  Incorporated by reference to Exhibit 99.1 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 March 1998 filed on 15 May 1998.

32. Incorporated by reference to Exhibit 99.2 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 March 1998 filed on 15 May 1998.

33. Incorporated by reference to Exhibit 99.3 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 March 1998 filed on 15 May 1998.

34. Incorporated by reference to Exhibit 99.2 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 June 1998 filed on 14 August 1998.

35. Incorporated by reference to Exhibit 99.4 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 June 1998 filed on 14 August 1998.

36. Incorporated by reference to Exhibit 99.1 to R.J. Reynolds Tobacco Holdings, Inc.’s Quarterly Report on Form 10-Q for the quarter ended 30 September 1998 filed on 12 November 1998.

37.  Incorporated by reference to Exhibit 10.1 to Reynolds American Inc.’s Form 8-K dated 12 March 2013.

38. Incorporated by reference to Exhibit 4.25 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2019 filed on 26 March 2020.

39. Incorporated by reference to Exhibit 11 to BAT’s Annual Report on Form 20-F for the year ended 31 December 2017 filed on 15 March 2018.

40. These certifications are furnished only and are not filed as part of BAT’s Annual Report on Form 20-F for the year ended 31 December 2020.

Certain instruments which define the rights of holders of long-term debt issued by BAT and its subsidiaries are not being filed because 
the total amount of securities authorised under each such instrument does not exceed 10% of the total consolidated assets of BAT and its 
subsidiaries. BAT agrees to furnish copies of any or all such instruments to the SEC on request.

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information346

Other Information

Glossary

ADR
ADS

AGM
AmSSA
APFO
APME
BATGET
bps
CC
CGFO
CO2e
Code

CSR
DSBS
EMTN
ENA
EPS
ESG
EU
FII GLO

FCTC
FMCG
GAAP
GDB

GDPR
GDSB

GJ
IASB
IEIS
IFRS

ISA
JSE
KPI
LIBOR
LSE
LR
LTIP
MCE

American Depositary Receipt
American Depositary Share – 1 ADS is equivalent 
to 1 BAT ordinary share
Annual General Meeting
Americas (excluding US) and Sub-Saharan Africa
Adjusted profit from operations
Asia-Pacific and Middle East
British American Tobacco Group Employee Trust
Basis points
Constant currency
Cash generated from operations
Carbon dioxide equivalent
UK Corporate Governance Code,  
July 2018 version 
Corporate Social Responsibility
Deferred share bonus scheme
European Medium Term Notes
Europe and North Africa
Earnings per share
Environmental, Social and Governance
European Union
Franked Investment Income Group 
Litigation Order
Framework Convention on Tobacco Control
Fast Moving Consumer Goods
Generally Accepted Accounting Practice
Global Drive Brands, being Kent, Dunhill, Pall 
Mall, Lucky Strike and Rothmans
EU General Data Protection Regulation
Global Drive and Key Strategic Brands, being the 
GDBs, plus Shuang Xi and State Express 555
Gigajoules (of energy use)
International Accounting Standards Board
International Executive Incentive Scheme
International Financial Reporting Standards as 
issued by the IASB and as adopted by the EU
International Standards on Auditing
Johannesburg Stock Exchange
Key performance indicator
London Interbank Offered Rate
London Stock Exchange
Listing Rules
Long-Term Incentive Plan
Million cigarettes equivalent

MSA

NGP

NRT

NTO

NYSE

OCF
OECD

OTP

Parker Report

Master Settlement Agreement

Next Generation Product

Nicotine Replacement Therapy

Net turnover or revenue

New York Stock Exchange

Operating cash flow
Organisation for Economic Co-operation 
and Development
Other tobacco products, including but not 
limited to roll-your-own, make-your-own 
and cigars
The Parker Review Committee’s final report 
on ethnic diversity in UK boards published 
on 12 October 2017
Public Company Accounting Oversight Board

PCAOB
Reynolds American Reynolds American Inc. 
Reynolds American 

British American Tobacco US companies

Companies

@ROCE
SAFL
SEC

SIP
SoBC
SOx
SRS
TaO

TCFD

TDR
THP

TPD1

TPD2

TSR
US
UURBS

WHO

Return on capital employed@
Sustainable Agriculture and Farmer Livelihoods
United States Securities and 
Exchange Commission
Share incentive plan
Group Standards of Business Conduct
United States Sarbanes-Oxley Act of 2002
Share reward scheme
Programme to implement the new operating 
model, including one instance of SAP
Taskforce on Climate-related 
Financial Disclosures
TDR d.o.o
Tobacco Heating Products (i.e. the devices) or 
Tobacco Heated Products (i.e. the consumables 
used by such devices)
European Tobacco Products Directive  
(directive 2001/37/EC)
European Tobacco and Related 
Products Directive  
(directive 2014/40/EU)
Total shareholder return
United States of America
Unfunded unapproved retirement 
benefit scheme
World Health Organization

BAT Annual Report and Form 20-F 2020Cross-Reference  
to Form 20-F

Item

Form 20-F caption

Location in this document

347

Identity of Directors, Senior Management and Advisers
Offer Statistics and Expected Timetable
Key Information
Selected financial data
Capitalisation and indebtedness
Reasons for the offer and use of proceeds
Risk factors
Information on the Company
History and development of the Company
Business overview
Organisational structure
Property, plants and equipment
Unresolved staff comments
Operating and Financial Review and Prospects
Operating results

N/A
N/A

273
N/A
N/A
84-88, 288-289, 290-306

3, 67, 70-71, 172-173, 184-187, 217-218, 272, 286, 343
2-63, 66, 74-81, 272, 291, 293, 307-310, 313, 314, 316
254-263, 272
184-186, 314
N/A

3, 7, 9, 12-15, 35, 37, 39, 40, 41, 65, 73, 77, 87, 197-199, 213, 284, 
286, 297, 307-310
70-71, 72, 155, 200, 206-209, 212-217, 282, 286, 303
3, 22-23, 31, 49-50, 66, 167-168, 272
2-57, 66-73, 74-81, 84-88, 307-310
73, 224-248, 287
287
318

92-94, 103
117-139, 188-193, 222-223, 326-336
92-94, 107, 110-116, 117-119, 120-123, 137, 222-223, 317, 338-339 
222, 285
63, 122-123, 219-221, 327-336, 341

69, 111-112, 150-253, 320-321
N/A

326-327
222-223
N/A

Liquidity and capital resources
Research and development, patent and licences
Trend information
Off-balance sheet arrangements
Tabular disclosure of contractual commitments
Safe harbour
Directors, Senior Management and Employees
Directors and senior management
Compensation
Board practices
Employees
Share ownership
Major Shareholders and Related Party Transactions
Major shareholders
Related party transactions
Interests of experts and counsel
Financial Information
Consolidated statements and other financial information
Significant changes
The Offer and Listing
Offer and listing details
Plan of distribution
Markets
Selling shareholders
Dilution
Expenses of the issue
Additional Information
Share capital
Memorandum and Articles of Association
Material contracts
Exchange controls
Taxation
Dividends and paying agents
Statements by experts
Documents on display
Subsidiary information
Quantitative and Qualitative Disclosures about Market Risk 212-217

319
N/A
319
N/A
N/A
N/A

N/A
134, 337-339
248, 312-313
320
322-325
N/A
N/A
343
N/A

1
2
3

4

4a
5

6

7

8

9

10

11

A
B
C
D

A
B
C
D

A

B
C
D
E
F
G

A
B
C
D
E

A
B
C

A
B

A
B
C
D
E
F

A
B
C
D
E
F
G
H
I

BAT Annual Report and Form 20-F 2020Strategic ReportGovernance ReportFinancial StatementsOther Information348

Other Information
Cross-Reference to Form 20-F
Continued

A
B
C
D

Item

12

13
14

15
16A
16B
16C
16D

16E

16F
16G
16H
17
18
19

Form 20-F caption

Location in this document

Description of Securities Other Than Equity Securities
Debt securities
Warrants and rights
Other securities
American Depositary Shares
Defaults, Dividend Arrearages and Delinquencies
Material Modifications to the Rights of Security Holders  
and Use of Proceeds
Controls and Procedures
Audit Committee Financial Expert
Code of Ethics
Principal Accountant Fees and Services
Exemptions from the Listing Standards for 
Audit Committees
Purchases of Equity Securities by the Issuer and 
Affiliated Purchasers
Change in Registrant’s Certifying Accountant
Corporate Governance
Mine Safety Disclosure
Financial Statements
Financial Statements
Exhibits

N/A
N/A
N/A
342
N/A
N/A

316
110, 315
116, 315
113, 167
N/A

340

N/A
315
N/A
N/A
150-253
344-345

BAT Annual Report and Form 20-F 2020Registered office
Globe House, 4 Temple Place, London WC2R 2PG  
tel: +44 20 7845 1000, facsimile: +44 20 7240 0555 
Incorporated in England and Wales No. 3407696

Representative Office in South Africa
Waterway House South, No 3 Dock Road, V&A Waterfront,  
Cape Town 8000, South Africa  
PO Box 631, Cape Town 8000, South Africa 
tel: +27 21 003 6712

Secretary 
Paul McCrory

Investor relations
Enquiries should be directed to Mike Nightingale, Victoria Buxton, 
William Houston or John Harney 
tel: +44 20 7845 1180

Press office
Enquiries should be directed to Anna Vickerstaff 
tel: +44 20 7845 2888 
email: press_office@bat.com

Auditors
KPMG LLP 
15 Canada Square, Canary Wharf, London E14 5GL

References in this publication to ‘British American Tobacco’, ‘BAT’, ‘we’, ‘us’, 
and ‘our’ when denoting opinion refer to British American Tobacco p.l.c. 
(the Company) (No. 3407696) and when denoting tobacco business activity 
refer to British American Tobacco Group operating companies, collectively 
or individually as the case may be.

Design and production: Radley Yeldar www.ry.com

Printed in the UK by Pureprint Group on Revive 100% recycled papers, made 
entirely from post-consumer waste. All pulps used are Elemental Chlorine Free. 
The manufacturing mills hold the ISO14001 and EU Ecolabel (EMAS) 
certificates for environmental management.

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