Quarterlytics / Consumer Cyclical / Specialty Retail / Build-A-Bear Workshop, Inc.

Build-A-Bear Workshop, Inc.

bbw · NYSE Consumer Cyclical
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Sector Consumer Cyclical
Industry Specialty Retail
Employees 1000
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FY2019 Annual Report · Build-A-Bear Workshop, Inc.
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UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
WASHINGTON, DC 20549  

FORM 10-K  

(Mark One)  
☒  Annual report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

For the fiscal year ended February 1, 2020 

OR  

☐  Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  

For the transition period from              to              

Commission file number: 001-32320  

BUILD-A-BEAR WORKSHOP, INC. 

(Exact Name of Registrant as Specified in Its Charter)  

Delaware 
(State or Other Jurisdiction of 
Incorporation or Organization) 

1954 Innerbelt Business Center Drive 
St. Louis, Missouri 
(Address of Principal Executive Offices) 

43-1883836 
(I.R.S. Employer 
Identification No.) 

63114 
(Zip Code) 

(314) 423-8000  
(Registrant’s Telephone Number, Including Area Code)  

Securities registered pursuant to Section 12(b) of the Act:  

Title of Each Class 
Common Stock, par value $0.01 per share 

Trading 
Symbol 
BBW 

Name of Each Exchange on Which Registered 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    ☐  Yes     ☒  No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    ☐  Yes     ☒  No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the 
past 90 days.    ☒  Yes     ☐  No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files).   ☒  Yes     ☐  No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any 
amendment to this Form 10-K. ☐  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging 
growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 
of the Exchange Act. 

Large accelerated filer  ☐ 

Accelerated filer  ☒ 

Non-accelerated filer  ☐ 

Smaller reporting company  ☒  Emerging growth company  ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected to not use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ☐  Yes    ☒  No 

There is no non-voting common equity. The aggregate market value of the common stock held by non-affiliates (based upon the closing price of $3.95 for the 
shares on the New York Stock Exchange on August 2, 2019) was $60.1 million as of August 2, 2019, the last business day of the registrant’s most recently 
completed second fiscal quarter. 

As of April 13, 2020, there were 15,188,243 issued and outstanding shares of the registrant’s common stock. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s Proxy Statement for its June 11, 2020 Annual Meeting of Stockholders are incorporated herein by reference. 

 
  
 
  
  
 
  
  
  
  
  
  
  
 
  
  
 
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
BUILD-A-BEAR WORKSHOP, INC.  
INDEX TO FORM 10-K  

Forward-Looking Statements  

Item 1.  Business 
Item 1A. Risk Factors 
Item 1B. Unresolved Staff Comments 
Item 2.  Properties 
Item 3.  Legal Proceedings 
Item 4.  Mine Safety Disclosure 

Part I  

Part II  

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
Item 6.  Selected Financial Data 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A. Quantitative and Qualitative Disclosures About Market Risk 
Item 8.  Financial Statements and Supplementary Data 
Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 
Item 9A. Controls and Procedures 
Item 9B. Other Information 

Part III  

Item 10. Directors, Executive Officers and Corporate Governance 
Item 11. Executive Compensation 
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13. Certain Relationships and Related Transactions and Director Independence 
Item 14. Principal Accountant Fees and Services 

Item 15. Exhibits and Financial Statement Schedules 

Part IV  

Exhibit Index 
Signatures 

Page 

4 

5 
9 
20 
20 
21 
21 

22 
22 
23 
35 
35 
35 
36 
38 

39 
40 
40 
40 
40 

41 

67 
72 

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FORWARD-LOOKING STATEMENTS  

This Annual Report on Form 10-K contains certain statements that are, or may be considered to be, “forward-looking statements” 
for the purpose of federal securities laws, including, but not limited to, statements that reflect our current views with respect to future 
events and financial performance. We generally identify these statements by words or phrases such as “may,” “might,” “should,” 
“expect,” “plan,” “anticipate,” “believe,” “estimate,” “intend,” “predict,” “future,” “potential,” “will,” “could,” “target,” “project,” 
“contemplate,” or  “continue,”  the  negative  or  any  derivative  of  these  terms  and  other  comparable  terminology.  These  forward-
looking statements, which are subject to risks, uncertainties and assumptions about us, may include, among other things, projections 
or statements regarding: 

• 

our future financial performance and the sufficiency of our cash generated from operations and borrowings under our credit 
facilities; 

  • 

the anticipated effects of the change in our fiscal year end; 

  • 

our anticipated operating strategies and future strategic expansion initiatives; 

  • 

our future capital expenditures; 

  • 

our anticipated rate of store relocations, openings and closures; and 

  • 

our anticipated costs related to store relocations, openings and closures. 

These statements are only predictions based on our current expectations and projections about future events. For example, the 
novel strain of coronavirus that was first identified in China has become a global pandemic and has resulted in significant uncertainty. 
We have experienced a deterioration in our financial results as a result of the temporary closure of our retail stores in late March 
2020,  and  may  experience  further  deterioration  depending  on  the  duration  or  severity  of  the  pandemic. Because  these  forward-
looking statements involve risks and uncertainties, there are important factors that could cause our actual results, level of activity, 
performance  or  achievements  to  differ  materially  from  the  results,  level  of  activity,  performance  or  achievements  expressed  or 
implied by these forward-looking statements, including those factors discussed under the caption entitled “Risk Factors” as well as 
other places in this Annual Report on Form 10-K. 

We operate in a competitive and rapidly changing environment. New risk factors emerge from time to time and it is not possible 
for management to predict all the risk factors, nor can it assess the impact of all the risk factors on our business or the extent to which 
any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking 
statements. Given these risks and uncertainties, you should not place undue reliance on forward-looking statements, which speak 
only as of the date of this Annual Report on Form 10-K, as a prediction of actual results. 

You should read this Annual Report on Form 10-K completely and with the understanding that our actual results may 
be materially different from what we expect. Except as required by law, we undertake no duty to update these forward-
looking statements, even though our situation may change in the future. We qualify all of our forward-looking statements by 
these cautionary statements.  

Unless the context otherwise requires, references in this Annual Report on Form 10-K to the “Company,” “we,” “us,” and 

“our” refer to Build-A-Bear Workshop, Inc. and, where appropriate, its subsidiaries. 

The following discussion contains references to fiscal 2019 and fiscal 2018, which represent our fiscal years ending February 

1, 2020 and February 2, 2019, respectively. 

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ITEM 1.     BUSINESS 

Overview 

PART I 

Build-A-Bear Workshop, Inc., a Delaware corporation, was formed in 1997 and is primarily a specialty retailer offering a 
“make your own stuffed animal” interactive retail-entertainment experience. As of February 1, 2020, we operated 372 corporately-
managed  locations,  including  316 stores  in  the  United  States  (“U.S.”)  and  Canada,  56 stores  in  the  United  Kingdom  (“U.K.”), 
Ireland, Denmark, and China and had 92 franchised stores operating internationally under the Build-A-Bear Workshop brand. In 
addition to our stores, we sold product on our company-owned e-commerce sites, third-party marketplaces and franchisee sites and 
through retailer’s wholesale agreements. There were also 60 locations operating through our "third-party retail" model in which we 
sell our products on a wholesale basis to other companies that then in turn execute our retail experience. 

Recent Developments 

As described elsewhere in this Report, the COVID-19 pandemic has recently had far-reaching adverse impacts on many 
aspects of our operation, directly and indirectly, including our people, consumer behavior, distribution, our suppliers, and the market 
generally. The scope and nature of these impacts continue to evolve each day.  For a discussion of remedial measures and other 
key  trends  and  uncertainties  that  have  affected  our  business,  see  Item  7.  Management’s  Discussion  and  Analysis  of  Financial 
Condition  and  Results  of  Operations,  including  the  “Recent  Developments,”  “Revenues,”  “Costs  and  Expenses”  and  “Stores” 
subsections  of  the  Overview,  along  with  “Results  of  Operations”  and  “Liquidity  and  Capital  Resources”,  and  Item  9B  "Other 
Information" as well as Item 1A “Risk Factors”, below. 

Segments and Geographic Areas 

Business  is  conducted  through  three  reportable  segments  consisting  of  direct-to-consumer  (“DTC”),  commercial,  and 
international franchising. Our reportable segments are primarily determined by the types of customers they serve and the types of 
products and services that they offer. Each reportable segment may operate in many geographic areas. Financial information related 
to our segments and the geographic areas in which we operate is contained in “Item 7. Management’s Discussion and Analysis of 
Financial Condition and Results of Operations.” See Note 15 — Segment Information to the consolidated financial statements for 
information regarding sales, results of operations and identifiable assets of the Company by business segment and geographic area. 

Description of Operations 

Currently, we primarily  operate  specialty  stores  that provide a  “make  your own  stuffed  animal”  interactive  entertainment 
experience in which guests, with the help of our associates, visit a variety of stations to “assemble” and customize a stuffed animal. 
Our concept is a unique combination of experience and product and we are focused on enhancing our brand equity while meeting 
the needs of consumers by offering a relevant selection of premium products that meet high quality standards and are on trend. In 
addition, products are sold through e-commerce sites, third-party retail locations, and franchise sites. Our store experience appeals 
to a broad range of age groups and demographics, including children, as well as their parents and grandparents, teens, adult collectors 
and gift givers as well as affinity consumers. We seek to provide outstanding guest service and experiences across all channels and 
touch points including our stores, our e-commerce site, our mobile sites and apps as well as traditional and social media. Guests visit 
our stores for multiple reasons including interactive family experiences, birthdays, parties and other milestone occasions as well as 
to purchase gifts including the “gift of experience” that comes with a gift card. We believe the hands-on and interactive nature of 
our store and high touch service model result in guests forming an emotional connection with our brand.   

We believe there are opportunities to leverage the strength of the Build-A-Bear brand to generate incremental revenue and 
profits given the high consumer recognition and strong positioning as a trusted, high quality brand that is emotionally connected 
with both kids and their parents through expanded programs including outbound branded licensing and entertainment, which may 
positively impact other channels of distribution. 

Operating Strategies 

In fiscal 2019, we continued to evolve and execute our strategic plan with key initiatives in the areas outlined below, which 

are intended to drive long-term shareholder value: 

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Channel Evolution through diversifying retail locations to broaden consumer accessibility to our brand 

We continued to diversify our real estate portfolio beyond traditional malls to locations where families are increasingly going 
to shop and for entertainment, such as tourist destinations, seasonal pop-up shops and mass merchandising locations in order to reach 
a broader consumer base. We continue to strategically manage the traditional mall portfolio and renegotiate leases to optimize the 
cash flow to fund investments needed to achieve our desired future state. Therefore, we have strategically used favorable short-term 
extensions  to  maintain  flexibility  and  optionality  within  our  corporately-managed  portfolio  with  over  70%  of  our  leases  across 
geographies having a natural lease event in the next three years. 

In 2019, we expanded locations through our third-party retail model in which we sell products on a wholesale basis to other 
companies that then in turn execute our retail experience. These types of locations operate on cruise ships, in hotels and resorts and 
other typically entertainment and hospitality-based venues. 

Leveraging an enhanced platform and infrastructure to more effectively take advantage of growth in the digital economy 

In the fall of 2017, we launched an upgraded e-commerce platform and have had double-digit sales increases through this 
channel for nine consecutive quarters since the upgrade, including all four quarters of fiscal 2019. We have also been methodically 
updating systems and processes in order to further improve our digital capabilities. For example, with over 85% of our website 
traffic originating from a personal device, in 2019, we upgraded our mobile capabilities to reduce cart abandonment and improve 
conversion rates. We also believe that a focus on gift-giving including adult-to-adult gifting occasions and web-exclusive affinity 
products has contributed to our e-commerce growth. In addition, we shifted a significant level of marketing initiatives to digital 
categories that not only drove e-commerce but also benefited our retail store base resulting in improved returns on advertisement 
spending in the year. 

Increasing acquisition, engagement and lifetime value of loyalty program members 

Our Build-A-Bear Bonus Club loyalty program has over 4 million active members as well as a robust database with over 8 
million consumers opted-in to receive marketing and promotional messages across geographies. In 2019, we focused on improving 
our segmentation models, refining messaging and developing specific consumer journeys to increase engagement and shopping 
frequency with a goal to build member lifetime value. With birthdays being a top occasion for visits to Build-A-Bear Workshop 
locations, we continued our “Count Your Candles” campaign in which a Bonus Club member can bring a child into a store during 
the month of their birthday and pay their age for a collectible teddy bear. We believe this program helps to add new members to 
the loyalty program and delivers incremental repeat visits. 

Monetizing the awareness and trust that consumers have for our brand to add incremental profitable revenue streams 

We believe there are opportunities to leverage the strength of the Build-A-Bear brand and the emotional connection that 

consumers have with our brand to generate incremental revenue and profits by adding revenue streams including outbound branded 
licensing and entertainment. In 2019, we put agreements in place that cover multiple areas in entertainment that include music with 
Warner Music Group’s Arts Music division, films with Sony Pictures Worldwide Acquisitions and Build-A-Bear radio on iHeart 
media. In addition, we continued to further develop outbound licensed programs leveraging the power of the Build-A-Bear brand 
and other owned intellectual properties. We also continued to expand our initiatives to sell pre-stuffed plush products for corporate 
promotions or to other companies for resale. 

Continued Focus on Delivering Long-Term Profitability Improvement 

We remained focused on the execution of our stated strategies summarized above as well as disciplined expense management 
and on-going investments to upgrade our processes, systems and infrastructure with the goal of achieving long-term profitability 
improvement. 

Merchandise Sourcing and Inventory Management 

Our stores offer an extensive and coordinated selection of merchandise, including a wide range of different styles of plush 
products  to  be  stuffed,  sounds  and  scents  that  can  be  added  to  the  stuffed  animals  and  a  broad  variety  of  clothing,  shoes  and 
accessories, as well as other brand appropriate toy and novelty items, sourced from multiple vendors in China and Vietnam. Our 
stuffed animal products and clothing are produced from high quality, man-made materials or natural fibers, and the stuffing is made 
of a high-grade polyester fiber. 

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We believe we comply with governmental toy safety requirements specific to each country where we have stores. Specifically, 
we believe all of the products in our stores and e-commerce sites meet Consumer Product Safety Commission (CPSC) requirements 
including  the  Consumer  Product  Safety  Improvement  Act  (CPSIA)  for  children’s  products.  We  also  believe  we  comply  with 
American Society for Testing and Materials (ASTM-F963), European Toy Safety Standards (EN71), China National Toy Standards 
(GB6675/GB5296.5),  China  Compulsory  Certification  (CCC),  Australian/New  Zealand  Standard  (AS/NZS  8124),  Canadian 
Consumer  Product  Safety  Act  Toys  Regulation  (CCPSA)  and  India  Safety  of  Toys  (IS:9873).  Our  products  are  tested  through 
independent third-party testing labs for compliance with toy safety standards. Packaging and labels for each product indicate the age 
grading for the product and any special warnings in accordance with guidelines established by the CPSC or other applicable authority. 
We  require  our  supplier  factories  to  be  compliant  with  the  International  Council  of  Toy  Industries  (ICTI)  Ethical  Toy  Program 
certification or with other third party social compliance programs. The ICTI Ethical Toy Program process is a social compliance 
program  to  promote  ethical  manufacturing  in  the  form  of  fair  labor  treatment,  as  well  as  employee  health  and  safety  in  the  toy 
industry supply chain worldwide. In order to obtain this certification, each factory completes a rigorous evaluation performed by an 
accredited ICTI agent on an annual basis. 

The average time from product conception to the arrival in stores is approximately 12 months, including approximately 90 to 
120 days from the beginning of production to in-store delivery. Through an ongoing analysis of selling trends, we regularly update 
our product assortment by increasing quantities of productive styles and eliminating less productive items. Our relationships with 
our vendors generally are on a purchase order basis without contractual obligation to provide adequate supply or acceptable pricing 
on a long-term basis. 

Distribution and Logistics 

We own a 350,000 square-foot distribution center near Columbus, Ohio which serves the majority of our stores in the United 
States  and  Canada.  We  also  contract  with  a  third-party  warehouse  in  southern  California  to  service  our  West  Coast  stores.  The 
contract has a one-year term and is renewable. In Europe, we contract with a third-party distribution center in Selby, England under 
an agreement that ends in January 2025, to fulfill our store and e-commerce fulfillment needs. This agreement contains clauses that 
allow  for  termination  if  certain  performance  criteria  are  not  met.  In  Asia,  we  contract  with  a  third-party  distribution  center  in 
Shanghai, China which is currently on a month-to-month extension while negotiations for an agreement are on-going, which have 
been slowed as a result of the COVID-19 pandemic. 

Transportation  from  the  warehouses  to  stores  is  managed  by  several  third-party  logistics  providers.  In  the  United  States, 
Canada and Europe, merchandise is shipped by a variety of distribution methods, depending on the store and seasonal inventory 
demand. Shipments from our distribution centers are scheduled throughout the week in order to smooth workflow, and stores are 
grouped together by shipping route to reduce freight costs. All items in our assortment are eligible for distribution, depending on 
allocation and fulfillment requirements, and we typically distribute merchandise and supplies to each store once every other week 
or once a week on a regular schedule, which allows us to consolidate shipments in order to reduce distribution and shipping costs. 
Back-up supplies, such as stuffing for the plush animals, are often stored in limited amounts at regional pool points. 

On March 26, 2020, we announced the temporary closure of our warehouse and e-commerce fulfillment center in Ohio as we 
reviewed our processes related to workplace safety and assessed the scope of the Ohio statewide "stay at home" order, including 
social distancing and sanitation practices recommended by the Centers for Disease Control and Prevention and Ohio state health and 
regulatory authorities. The Ohio warehouse was reopened on April 1, 2020 following the review and reconfiguration of workflow 
and workspaces to further promote social distancing and minimize interaction as orders are fulfilled. Our third-party warehouse in 
Selby, England, implemented with our guidance, updated policies to be in compliance with local social distancing guidelines. 

Employees  

As of February 1, 2020, we had approximately 1,000 full-time and 3,300 regular part-time employees in the U.S., Canada, 
the U.K., Ireland, Denmark and China. The number of part-time employees at all locations fluctuates depending on our seasonal 
needs. None of our employees are represented by a labor union, and we believe our relationship with our employees is good. 

As  a  result  of  the  COVID-19  pandemic,  on  March  26,  2020,  the  Company  announced  the  furlough  of  over  90%  of  its 
workforce and pay reductions of 20% for those employees not placed on temporary leave, including the Company's executive officers 
and each of its named executive officers, both effective March 29, 2020. 

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Competition 

We view the Build-A-Bear Workshop store experience as a distinctive combination of entertainment and retail with limited 
direct competition. Since we develop proprietary products, we compete indirectly with a number of brands that sell stuffed animals 
or premium children’s toys in the United States, including, but not limited to, Ty, Fisher Price, Mattel, Ganz, Hasbro, Commonwealth 
and Vermont Teddy Bear. In the U.K., we compete with a number of retailers including The Entertainer Toy Shop, Smyths Toys 
Superstores  and  Hamleys  Toy  Store. Since  we  sell  a  product  that  integrates  merchandise  and  experience,  we  also  view  our 
competition as any company that competes for family time and entertainment dollars, such as movie theaters, amusement parks and 
arcades, other mall-based  entertainment  venues  and online  entertainment. With  the  majority  of our  stores  currently  operating  in 
traditional  shopping  malls,  we  also  compete  with  other  mall-based  retailers,  including  various  apparel,  footwear  and  specialty 
retailers, for prime mall locations. 

We are aware of several small companies that operate “make your own” teddy bear and stuffed animal stores or kiosks in 
retail locations, but we believe none of those companies offer the breadth of assortment nor depth of experience or operate as a 
national or international retail company. 

Intellectual Property and Trademarks  

We believe our copyrights, service marks, trademarks, trade secrets, patents and similar intellectual property are critical to 
our success, and we intend, directly or indirectly, to maintain and protect these marks and, where applicable, license the intellectual 
property. Our patents do not expire until the years 2032 and 2033. 

We have developed licensing and strategic relationships with leading retail and cultural organizations. We plan to continue to 
collaborate with companies that have strong, family-oriented brands and provide us with attractive marketing and merchandising 
opportunities. These relationships for specific products are generally reflected in contractual arrangements for limited terms that are 
terminable by either party upon specified notice. Specifically, we have key strategic relationships with select companies in which 
we feature their brands on products sold in our stores, including Disney®, DreamWorks Animation, Hasbro, and major professional 
and collegiate sports along with other culturally relevant brands. 

Availability of Information  

We  are  subject  to  the  reporting  and  information  requirements  of  the  Securities  Exchange Act  of  1934,  as  amended  (the 
“Exchange Act”). As a result, we file periodic reports and other information with the Securities and Exchange Commission (the 
“SEC”). We make these filings available free of charge in the Investor Relations section of our corporate website, the URL of 
which is http://ir.buildabear.com, as soon as reasonably practicable after we electronically file such material with, or furnish it to, 
the SEC. You may also request copies of these materials without charge by writing to our Investor Relations department at World 
Headquarters, 1954 Innerbelt Business Center Drive, St. Louis, Missouri 63114. The SEC maintains a website, http://www.sec.gov, 
that contains our annual, quarterly and current reports and other information we file electronically with the SEC.  Information on 
our website is not incorporated by reference into, and does not constitute a part of, this Annual Report on Form 10-K. 

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ITEM 
1A.    

RISK FACTORS  

We  operate  in  a  changing  environment  that  involves  numerous  known  and  unknown  risks  and  uncertainties  that  could 
materially  affect  our  operations.  The  risks,  uncertainties  and  other  factors  set  forth  below  may  cause  our  actual  results, 
performances or achievements to be materially different from those expressed or implied by our forward-looking statements. If 
any of these risks or events occur, our business, financial condition or results of operations may be adversely affected.  

Risks Related to Our Business 

The  COVID-19  pandemic  could  continue  to  materially  adversely  affect  our  business,  financial  condition,  results  of 
operations and cash flows, and our ability to access current or obtain new lending facilities. 

The novel strain of coronavirus, COVID-19, is believed to have been first identified in China in late 2019 and has spread 
globally. The rapid spread has resulted in authorities implementing numerous measures to try to contain the virus, such as travel 
bans and restrictions, quarantines, shelter in place orders and shutdowns. These measures may continue to impact all or portions 
of our workforce, operations, suppliers and customers. We have corporately-managed stores throughout North America, the United 
Kingdom, a store each in Denmark and China and franchise locations in twelve countries around the world. Each of these countries 
has been affected by the pandemic and taken measures to try to contain the virus. Future restrictions on our access to our suppliers 
and distribution facilities or on our support operations or workforce, and restrictions or disruptions of transportation, port closures 
and increased border controls or closures, could continue to limit our ability to meet customer demand and have a material adverse 
effect on our financial condition, cash flows and results of operations. There is no certainty that measures taken by government 
authorities will be sufficient to mitigate the risks posed by the virus, and our ability to perform critical functions could be harmed. 

In recent weeks, the COVID-19 pandemic has also significantly increased economic uncertainty and has led to disruption 
and volatility in the global capital markets, which could increase the cost of and accessibility to capital. Given that the COVID-19 
pandemic has caused a significant economic slowdown it appears increasingly likely that it could cause a global recession, which 
could be of an unknown duration. Risks related to negative economic conditions are described in our risk factor titled “A decline 
in  general  global  economic  conditions  could  lead  to  disproportionately  reduced  discretionary  consumer  spending  and  a 
corresponding reduction in demand for our products, and have an adverse effect on our liquidity and profitability. “ 

Given the interactive retail experience, our store based workforce comes into close contact with our customers as part of 
their day-to-day responsibilities. This contact increases the likelihood that members of our workforce could contract COVID-19, 
and as a result, could potentially adversely affect our ability to adequately staff our stores. 

The ultimate magnitude of COVID-19, including the extent of its impact on our financial and operational results, which 
could be material, will depend on the length of time that the pandemic continues, its effect on the demand for our products and our 
supply chain, the effect of governmental regulations imposed in response to the pandemic, as well as uncertainty regarding all of 
the foregoing. We cannot at this time predict the full impact of the COVID-19 pandemic, but it could have a larger material adverse 
effect on our business, financial condition, results of operations and cash flows beyond what is discussed within this Annual Report 
on Form 10-K for the year ended February 1, 2020. 

We depend upon the shopping malls and tourist locations in which we are located to attract guests to our stores and a 
decline in consumer traffic could adversely affect our financial performance and profitability.  

While we invest in integrated marketing efforts and believe we are more of a destination location than other retailers, we 
rely to a great extent on consumer traffic in the malls and tourist locations in which our stores are located. Traffic to tourist locations 
in general may be reduced by the COVID-19 pandemic, which might disproportionally affect our business relative to other retailers 
that have located in more traditional settings or that have a greater mix of online sales ordering. We rely on the ability of the malls’ 
anchor  tenants,  generally  large  department  stores,  and  on  the  continuing  popularity  of  malls  and  tourist  locations as  shopping 
destinations to attract high levels of consumer traffic. We cannot control the development of new shopping malls nor the closure 
of existing malls, the addition or loss of anchors and co-tenants, the availability or cost of appropriate locations within existing or 
new shopping malls or the desirability, safety or success of shopping malls. Additionally, in recent years, there has 

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been a trend of consumers preferring to purchase products from online merchants rather than traditional brick and mortar stores, 
and while we have e-commerce sales with positive growth and are working to develop and strengthen our online business, we 
continue to depend heavily on sales at our physical store locations. Consumer traffic may also be reduced due to factors such as 
the economy, civil unrest, actual or threatened acts of terrorism to shopping locations, the impact of weather or natural disasters or 
a  decline  in  consumer  confidence  resulting  from  international  conflicts  or  war.  A  decrease  in  consumer traffic  could  have  an 
adverse effect on our financial condition and profitability. 

In particular, COVID-19 has caused public health officials to recommend precautions to mitigate the spread of the virus, 
especially when congregating in areas that attract dense crowds, such as shopping malls. As a result, our landlords have temporarily 
closed certain of the malls in which our stores operate and we have temporarily closed our owned and operated stores in the United 
States, Canada, the United Kingdom, Ireland and Denmark. On March 17, 2020, we temporarily closed all owned and operated 
stores in the United States, Canada, the United Kingdom, Denmark and Ireland as a result of the COVID-19 pandemic and the 
governments' recommendation to restrict crowds and social gatherings. The full extent and duration of such temporary closures 
and  their  impacts  over  the  longer  term  remain  uncertain  and  are  dependent  on  future  developments  that  cannot  be  accurately 
predicted  at  this  time,  such  as  the  severity  and  transmission  rate  of  COVID-19  and  the  extent  and  effectiveness  of  further 
containment actions that may be taken. 

A decline in general global economic conditions could lead to disproportionately reduced discretionary consumer spending 
and a corresponding reduction in demand for our products, and have an adverse effect on our liquidity and profitability.  

Since purchases of our merchandise are dependent upon discretionary spending by our guests, our financial performance is 
sensitive to changes in overall economic conditions that affect consumer spending. Consumer spending habits are affected by, 
among other things, prevailing economic conditions, levels of employment, salaries and wage rates, consumer confidence and 
consumer perception of economic conditions. A slowdown in the U.S., Canadian or European economies or in the economies of 
the countries in which our franchisees operate or uncertainty as to the economic outlook could reduce discretionary spending or 
cause a shift in consumer discretionary spending to other products. For example, the potential adverse effects of COVID-19 across 
geographies and Brexit in the U.K. market may be underestimated and the actual effects are dependent on many factors that may 
be beyond the control of the authorities in the countries in which we operate including the United States, the U.K. and the European 
Union (“EU”). The potential adverse effects of any of these factors would likely result in lower net retail sales and could also result 
in excess inventories, which could, in turn, lead to increased merchandise markdowns and related costs associated with higher 
levels of inventory and adversely affect our liquidity and profitability. In addition, economic uncertainty can affect the credit and 
capital markets and might impact our access to capital resources at an affordable cost to meet our needs. These capital market 
conditions may affect the renewal or replacement of our credit agreement, which was originally entered in fiscal 2000 and has been 
extended annually since then and currently expires December 31, 2020. The Company's liquidity may be negatively impacted if 
stores do not resume normal operations and the Company may be required to pursue additional sources of financing to meet its 
financial obligations. Obtaining such financing is not guaranteed and is largely dependent on market conditions and other factors. 
Further actions may be required to improve the Company's cash position, including but not limited to, monetizing Company assets 
including the Company owned warehouse in Ohio, inventory, implementing further employee furloughs, investigating government 
relief programs, and foregoing capital expenditures and other discretionary expenses. In addition, the impacts of COVID-19 may 
result in store impairments charges in 2020, affecting our profitability. 

If we are unable to maintain compliance with covenants under our credit facility, we may become unable to borrow under 
that facility. In addition, global economic conditions may make it more difficult to obtain new lending facilities. 

Our liquidity position is dependent upon our ability to borrow under our current credit facility. As of February 1, 2020, total 
borrowing availability under our credit agreement was $20.0 million. Although we have not borrowed on our credit facility as of 
April 13, 2020 and have approximately $23.8 million in operating cash as of such date, failure to meet our debt covenants under 
the  credit  facility  may  require  us  to  seek  waivers  or  amendments  of  the  debt  covenants,  alternative  or  additional  sources  of 
financing, or to reduce expenditures in order to maintain access to capital under the facility. Due to the impacts of COVID-19 and 
the  closure  of  our  owned  and  operated  stores,  our  financial  performance  in  the  first  quarter  of  fiscal  2020  will  be  negatively 
impacted. As a result, it is likely that we will be unable to comply with certain covenants in our existing line of credit. We are in 
discussions with our current lender and we are exploring other options to access alternative liquidity sources which may include 
other lenders, various government assistance programs and monetization of existing Company assets. However, given the capital 
market conditions, it has become more difficult to obtain new credit facilities. In addition, the Company believes that its current 
cash balance, along with the actions taken as discussed in this Report, provides it with sufficient liquidity for the next 12 months. 

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We may not be able to operate our international corporately-managed locations profitably.  

In addition to our U.S. locations, we currently operate stores in the U.K., Canada, Ireland, Denmark and China. Our future 
success  in  international  markets  may  be  impacted  by  differences  in  consumer  demand,  regulatory  and  cultural  differences, 
economic conditions, public health issues such as COVID-19, changes in foreign government policies and regulations, changes in 
trading status, compliance with U.S. laws affecting operations outside the U.S., such as the Foreign Corrupt Practices Act, as well 
as other risks that we may not anticipate. Brand awareness in international markets may be lower than in the U.S. and we may face 
higher labor and rent costs, as well as different holiday schedules. Although we have realized benefits from our operations in the 
U.K. and Ireland, we may be unable to continue to do so on a consistent basis. For example, in fiscal 2018, we recorded $3.5 
million  of  asset  impairment  charges  in  the  U.K. In  2016,  we  opened  our  first  corporately-managed  location  in  China  and 
subsequently recognized an impairment charge on a substantial portion of the store’s assets. In addition, the impacts of COVID-
19  on  our  internationally  corporately-managed  locations  may  result  in  store  impairments  charges  in  2020  in  those  locations, 
affecting  our  profitability,  as  well  as  jeopardizing  our  ability  to  realize  our  deferred  tax  assets which  may  result  in  additional 
valuation allowances. 

Additionally,  we  conduct  business  globally  in  many  different  jurisdictions  with  currencies  other  than  U.S.  dollars.  Our 
results  could  be  negatively  impacted  by  changes  or  fluctuations  in  currency  exchange  rates  since  we  report  our  consolidated 
financial  results  in  U.S.  dollars. For  example,  we  may  purchase  products  in  U.S.  dollars  but  sell  them  to  customers  in  local 
currencies, which exposes us to foreign exchange risk, as described in “Our merchandise is manufactured by foreign manufacturers 
and we transact business in various foreign countries, and the availability and costs of our products, as well as our product pricing, 
may  be  negatively  affected  by  risks  associated  with  international  manufacturing  and  trade  and  foreign  currency  fluctuations” 
below.  In addition, we could experience restrictions on the transfer of funds to and from foreign countries, including potentially 
negative tax consequences. 

If we are unable to generate interest in and demand for our interactive retail experience and products, including being able 
to identify and respond to consumer preferences in a timely manner, our sales, financial condition and profitability could 
be adversely affected.  

We believe that our success depends in large part upon our ability to continue to attract new and repeat guests with our 
interactive  shopping  experience,  and  our  ability  to  anticipate,  gauge  and  respond  in  a  timely  manner  to  changing  consumer 
preferences,  including online  buying,  and  fashion  trends  including  licensed  relationships. We  cannot  be  certain  that  there  will 
continue to be a demand for our “make-your-own stuffed animal” interactive experience, including our store design and brand 
appearance,  or  for  our  stuffed  animals,  related  apparel  and  accessories.  A  decline  in  demand  for  our  interactive  shopping 
experience, our stuffed animals, related apparel or accessories, or a misjudgment of consumer preferences, fashion trends or the 
demand for licensed products, including those that are associated with new movie releases, could have a negative impact on our 
business, financial condition and results of operations. In addition, due to COVID-19, once stores reopen, we will likely need to 
modify our interactive shopping experience in order to comply with social distancing guidelines and could have a negative impact 
on the appeal of our interactive shopping experience. Such modifications may not sufficiently address the guidelines or make our 
shopping experience appealing. Conversely, if we do not modify to a sufficient degree to address concerns, the perception that we 
are not adequately addressing concerns relative to social distancing remediation may adversely affect our brand. 

Our  future  success  depends,  in  part,  on  the  popularity  and  consumer  demand  for  brands  of  licensors  such  as  Disney, 
LucasFilm, Marvel, Hasbro and The Pokémon Company. If we are not able to meet our contractual commitments or are unable to 
maintain licensing agreements with key brands, our business would be adversely affected. There can be no certainty that our access 
to licensed brands will continue to be successful or enable us to maintain high levels of sales in the future and the timing of future 
entertainment projects may not coincide with the timing of previous successes impacting our ability to maintain sales levels. In 
addition, if we miscalculate the market for our merchandise or the purchasing preferences of our guests, we may be required to sell 
a significant amount of our inventory at discounted prices or even below costs, thereby adversely affecting our financial condition 
and profitability. 

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If we are unable to renew, renegotiate or replace our store leases or enter into leases for new stores on favorable terms, or 
if we violate any of the terms of our current leases, our revenue and profitability could be harmed.  

We lease all of our store locations. The majority of our store leases contain provisions for base rent plus percentage rent 
based on sales in excess of an agreed upon minimum annual sales level. A number of our leases include a termination provision 
which applies if we do not meet certain sales levels during a specified period, typically in the third to fourth year and the sixth to 
seventh year of the lease, which may be at either the landlord’s option or ours. Furthermore, some of our leases contain various 
restrictions relating to change of control of our company. Our leases also subject us to risks relating to compliance with changing 
shopping location rules and the exercise of discretion by our landlords on various matters within these locations. We may not be 
able to maintain or obtain favorable locations within these desirable shopping locations. The terms of new leases may not be as 
favorable, which could cause an increase in store expenses negatively impacting overall profitability. If we execute termination 
rights, we may have expenses and charges associated with those closures that could negatively impact our profitability. 

Additionally, several large landlords dominate the ownership of prime malls, particularly in the U.S. and Canada, and because of 
our dependence on these landlords for a substantial number of our locations, any significant erosion in their financial conditions 
or our relationships with these landlords could negatively affect our ability to obtain and retain store locations. Further landlord 
consolidation may negatively impact our results of operations. 

Our leases in the U.K. and Ireland also typically contain provisions requiring rent reviews every five years in which the base 
rent that we pay is adjusted to current market rates. These rent reviews require that base rents cannot be reduced if market conditions 
have deteriorated but can be changed “upwards only.” We may be required to pay base rents that are significantly higher than we 
have projected. As a result of these and other factors, we may not be able to operate our European store locations profitably. If we 
are unable to do so, our results of operations and financial condition could be harmed and we may be required to record significant 
additional impairment charges. 

In addition, COVID-19 has caused public health officials to recommend precautions to mitigate the spread of the virus, that 
has caused us to recently enact widespread temporary store closures and our landlords to temporarily close certain of the malls in 
which  our  stores  operate.  There  is  significant  uncertainty  surrounding  the  ultimate  duration  of  these  closures  and  consumer 
willingness  to visit  shopping malls  once  they  reopen.  The impact  of  these  temporary store  and  shopping  mall  closures  on  our 
current rent obligations remains uncertain and we may be limited in our ability to obtain rent abatements or landlord concessions 
of rent otherwise payable during this period of temporary store closures. 

We rely on a few global supply chain vendors to supply substantially all of our merchandise, and significant price increases 
or any disruption in their ability to deliver merchandise could harm our ability to source products and supply inventory to 
our stores.  

We do not own or operate any factories that produce our skins, clothing, shoes or accessories. For the past two years, we 
purchased  approximately  80% of  our  merchandise  from  four  vendors.  These  vendors  in  turn  contract  for  the  production  of 
merchandise with multiple manufacturing facilities, located primarily in China and in Vietnam. Our relationships with our vendors 
generally are on a purchase order basis and do not provide a contractual obligation to provide adequate supply or acceptable pricing 
on a long-term basis. Our vendors could discontinue sourcing merchandise for us at any time. If any of our significant vendors 
were  to  discontinue  their  relationship  with  us,  or  if  the  factories  with  which  they  contract  were  to  suffer  a  disruption  in  their 
production,  we  may  be  unable  to  replace  the  vendors  in  a  timely  manner,  which  could  result  in  short-term  disruption  to  our 
inventory flow or quality of the inventory as we transition our orders to new vendors or factories which could, in turn, disrupt our 
store operations and have an adverse effect on our business, financial condition and results of operations. Such disruptions may 
result from public health issues such as the current COVID-19 pandemic (or other, future pandemics), weather related events, 
natural  disasters,  trade  restrictions,  tariffs,  work  stoppages  or  slowdowns,  shipping  capacity  constraints,  supply  or  shipping 
interruptions, or other factors beyond our control. Additionally, in the event of a significant price increase from these suppliers, 
we may not be able to find alternative sources of supply in a timely manner or raise prices to offset the increases, which could have 
an adverse effect on our business, financial condition and results of operations. 

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Our company-owned distribution center which services the majority of our stores in North America and our third-party 
distribution  center  providers  used  in  the  western  United  States  and  Europe  may  be  required  to  close and 
operations may experience disruptions in their ability to support our stores or may operate inefficiently.  

The operation of our stores is dependent on our ability to distribute merchandise to locations throughout the U.S., Canada, 
Europe  and  China  in  a  timely  manner.  We  own  a  350,000-square-foot  distribution  center  in  Groveport,  Ohio  and  rely  on  this 
warehouse to receive, store and distribute merchandise for the majority of our North America stores. To operate this location, our 
ability to meet our changing labor needs while controlling our costs is subject to external factors such as labor laws, regulations, 
unemployment levels, prevailing wage rates, and changing demographics. In addition, we rely on third parties to manage all of the 
warehousing and distribution aspects of our business in the western U.S., Europe and in China. For example, as noted above, in 
Europe, we contract with a third-party distribution center in Selby, England under an agreement that ends in January 2025, and 
Brexit could adversely affect this distribution arrangement. Any significant interruption in the operation of the distribution centers 
due to natural disasters or severe weather, events such as fire, accidents, power outages, system failures, public health issues such 
as the current COVID-19 pandemic (or other future pandemics), or other unforeseen causes could damage a significant portion of 
our inventory. These factors may also impair our ability to adequately stock our stores and could decrease our sales and increase 
our costs associated with our supply chain. 

On March 26, 2020, we announced the temporary closure of our warehouse and e-commerce fulfillment center in Ohio as 
it reviewed its processes related to workplace safety and assessed the scope of the Ohio statewide "stay at home" order, including 
social distancing and sanitation practices recommended by the Centers for Disease Control and Prevention and Ohio state health 
and regulatory authorities. The Ohio warehouse was reopened on April 1, 2020 upon the review and reconfiguration of workflow 
and workspaces to further promote social distancing and minimize interaction as orders are fulfilled. We cannot assure you that 
additional closure will not be required or voluntarily adopted by us under federal and state law guidelines, and any such closure(s) 
may be long term. In addition, the newly implemented changes to workflow and workspaces could slow our order processing times 
and impact our ability to optimize the e-commerce channel. 

Consumer  interests  change  rapidly  and  our  success  depends  on  the  ongoing  effectiveness  of  our  marketing  and  online 
initiatives to build consumer affinity for our brand and drive consumer demand for key products and services.  

We continue to update and evaluate our marketing initiatives, which are focused on building our brand, sharing relevant 
product  news,  executing  timely  promotions  and  adapting  to  rapidly  changing  consumer  preferences.  Our  future  growth  and 
profitability  will  depend  in  large  part  upon  the  effectiveness  and  efficiency  of  our  integrated  marketing  and  advertising 
programs, access to leading entertainment relationships in a profitable manner and future marketing and advertising efforts that we 
undertake, including our ability to: 

  • 

create greater awareness of our brand, interactive shopping experience and products; 

  • 

convert consumer awareness into store visits and product purchases; 

  • 

identify the most effective and efficient level of marketing spend; 

  • 

select the right geographic areas in which to market; 

• 

• 

determine  the  appropriate  creative  message  and  media  mix  for  marketing  expenditures  both  locally,  nationally  and 
internationally; and 

effectively manage marketing costs (including creative and media) to maintain acceptable operating margins and return on 
marketing investment. 

Moreover, our branding and marketing efforts could be undermined by the nature of our mall-based, interactive experience, 
as  consumers  make  different  choices  due  to  the  COVID-19  pandemic  in  order  to  continue  social  distancing  practices.   The 
perception that our experience may not be safe, in particular for vulnerable populations, could have a material adverse effect on 

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our  branding,  marketing,  and  financial  results.  Our  planned  marketing  expenditures  may  not  result  in  increased  total  sales  or 
generate sufficient levels of product and brand awareness, which could also have a material adverse effect on our financial condition 
and profitability. 

We are subject to a number of risks related to disruptions, failures or security breaches of our information technology 
infrastructure. If we improperly obtain or are unable to protect our data or violate privacy or security laws or expectations, 
we could be subject to liability as well as damage to our reputation.  

Information  technology  is  a  critically  important  part  of  our  business  operations.  We  depend  on  information  systems  to 
process transactions, manage inventory, operate our websites, purchase, sell and ship goods on a timely basis, and maintain cost-
efficient operations. There is a risk that we could experience a business interruption, theft of information, or reputational damage 
as a result of a cyber-attack, such as an infiltration of a data center, or data leakage of confidential information either internally or 
at our third-party providers. We may experience operational problems with our information systems as a result of system failures, 
system implementation issues, viruses, malicious hackers, sabotage, code anomalies, “Acts of God,” human error or other causes. 

Our business involves the storage and transmission of consumers’ personal information, such as personal preferences and 
credit card information. We invest in industry-standard security technology to protect the Company’s data and business processes 
against  the  risk  of  data  security  breaches  and  cyber-attacks.  Our  data  security  management  program  includes  identity,  trust, 
vulnerability  and  threat  management  business  processes,  as  well  as  enforcement  of  standard  data  protection  policies  such  as 
Payment Card Industry compliance. We measure our data security effectiveness through industry accepted methods and remediate 
critical findings. Additionally, we certify our major technology suppliers and any outsourced services through accepted security 
certification measures. We maintain and routinely test backup systems and disaster recovery, along with external network security 
penetration  testing  by  an  independent  third  party  as  part  of our business  continuity  preparedness. Internet privacy  is  a  rapidly 
changing area and we may be subject to future requirements and legislation that are costly to implement and may negatively impact 
our results. 

While we believe that our security technology and processes are adequate in preventing security breaches and in reducing 
cyber security risks, given the ever-increasing abilities of those intent on breaching cyber security measures and given our reliance 
on the security and other efforts of third-party vendors, the total security effort at any point in time may not be completely effective, 
and any such security breaches and cyber incidents could adversely affect our business. Failure of our systems, including failures 
due  to  cyber-attacks  that  would  prevent  the  ability  of  systems  to  function  as  intended,  could  cause  transaction  errors,  loss  of 
customers and sales, and could have negative consequences to us, our employees, and those with whom we do business. In addition, 
there have been initial media reports regarding increased cyber-security threats and potential breaches resulting from the COVID-
19  pandemic because  of  the  increase  in  numbers  of  individuals  working  from  home.  Any  security  breach  involving  the 
misappropriation, loss, or other unauthorized disclosure of confidential information could also severely damage our reputation, 
expose us to the risks of litigation and liability, and harm our business. While we carry insurance that would mitigate the losses to 
an extent, such insurance may be insufficient to compensate us for potentially significant losses. 

We currently obtain and retain personal information about our website users, store shoppers and loyalty program members. 
Federal, state and foreign governments have enacted or may enact laws or regulations regarding the collection and use of personal 
information,  with  particular  emphasis  on  the  collection  of  information  regarding  minors.  Such  regulation  may  also  include 
enforcement and redress provisions. We have a stringent, comprehensive privacy policy covering the information we collect from 
our guests and have established security features to protect our consumer database and websites. While we have implemented 
programs and procedures designed to protect the privacy of people, including children, from whom we collect information, and 
our websites are designed to be fully compliant with all applicable regulations including the Federal Children’s Online Privacy 
Protection Act, there can be no assurance that such programs will conform to all applicable laws or regulations. If we fail to fully 
comply, we may be subjected to liability and damage to our reputation. In addition, because our guest database primarily includes 
personal information of young children and young children frequently interact with our websites, we are potentially vulnerable to 
charges  from  parents,  children’s  organizations,  governmental  entities,  and  the  media  of  engaging  in  inappropriate  collection, 
distribution or other use of data collected from children. Additionally, while we have security features, our security measures may 
not protect users’ identities and our online safety measures may be questioned, which may result in negative publicity or a decrease 
in visitors to our sites. If site users act inappropriately or seek unauthorized contact with other users of the site, it could harm our 
reputation  and,  therefore,  our  business  and  we  could  be  subject  to  liability. For  example,  the  EU’s  General  Data  Protection 
Regulation (“GDPR”), which became effective in May 2018, and the California Consumer Privacy Act (“CCPA”), 

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which became effective in January 2020, greatly increases the jurisdictional reach of EU and California law, respectively, and adds 
a broad array of requirements related to personal data, including individual notice and opt-out preferences and the public disclosure 
of significant data breaches. Additionally, violations of GDPR can result in fines calculated as a percentage of a company’s annual 
revenue and CCPA provides civil penalty violations, as well as a private right of action for data breaches. Other governments have 
enacted or are enacting similar data protection laws, and are considering data localization laws that require data to stay within their 
borders. All of these evolving compliance and operational requirements impose significant costs and regulatory risks that are likely 
to increase over time. 

We may not be able to operate successfully if we lose key personnel, are unable to hire qualified additional personnel, or 
experience turnover of our management team.  

The success of our business depends upon the quality of associates throughout our organization and our ability to attract 
and  retain  qualified  key  employees. The  loss  of  certain  key  employees,  our  inability  to  attract  and  retain  other  qualified  key 
employees or a labor shortage that reduces the pool of qualified candidates could have a material adverse effect on our business, 
financial condition and results of operations. 

We are subject to risks associated with technology and digital operations. 

Our  operations  are  subject  to  numerous  technology  related  risks,  including  risks  related  to  the  failure  of  the  computer 
systems that operate our point of sale and inventory systems, websites and mobile sites and their related support systems. We are 
also  subject  to  risks  related  to  computer  viruses,  telecommunications  failures,  and  similar  disruptions.  Also,  we  may  require 
additional capital in the future to sustain or grow our technological infrastructure and digital commerce capabilities. 

Business risks related to technology and digital commerce include risks associated with the need to keep pace with rapid 
technological change, Internet security risks, risks of system failure or inadequacy, governmental regulation and legal uncertainties 
with respect to the Internet, and collection of sales or other taxes by additional states or foreign jurisdictions. If any of these risks 
materialize, it could have a material adverse effect on our business. 

We may not be able to evolve our store locations over time to align with market trends, successfully diversify our store 
models and formats in accordance with our strategic goals or otherwise effectively manage our overall portfolio of stores 
which could adversely affect our ability to grow and could significantly harm our profitability.  

Our future results will largely depend on our ability to optimize store productivity and profitability by strategically evolving 
our real estate portfolio to align with market trends while selectively opening new locations and systematically refreshing our store 
base. For example, our strategy includes a focus on tourist locations due to changing consumer preferences and declining traditional 
mall traffic and we cannot be certain that this strategy will be successful. Our ability to manage our portfolio of stores in future 
years, in desirable locations as well as operate stores profitably, particularly in multi-store markets, is a key factor in our ability to 
achieve sustained profitable growth. We cannot be certain when or whether desirable locations will become available, the number 
of Build-A-Bear Workshop stores that we can or will ultimately open, or whether any such new or relocated stores can be profitably 
operated. We may decide to close other stores in the future. For example, in January 2018, we closed a flagship store in Anaheim, 
California. This store had much larger annual sales than our typical mall-based stores.  

Additionally, in fiscal 2019 we operated 31 stores located within other retailers’ stores and 60 stores through our "third-
party wholesale" model and as such are subject to the operational risks of these retailers, including but not limited to, ineffective 
store  operations,  labor  disputes  and  negative  publicity;  all  of  which could  have  a  negative  impact  on  our  sales  and  operating 
performance. 

Our merchandise is manufactured by foreign manufacturers and we transact business in various foreign countries, and 
the availability and costs of our products, as well as our product pricing, may be negatively affected by risks associated 
with international manufacturing and trade and foreign currency fluctuations.  

We  purchase  the majority  of  our  merchandise  directly  from  manufacturers in  foreign  countries,  primarily  in  China  and 
Vietnam. Any event causing a disruption of imports, including the imposition of import restrictions, taxes or fees, or labor strikes 
or lock-outs and pandemics, could adversely affect our business. For example, our vendors in China were temporarily closed in 
January and February as a result of the COVID-19 pandemic, ceasing production of inventory and supplies. The flow of 

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merchandise from our vendors could also be adversely affected by financial or political instability in any of the countries in which 
the goods we purchase are manufactured, especially China, if the instability affects the production or export of merchandise from 
those countries. We are subject to trade restrictions in the form of tariffs or quotas, or both, applicable to the products we sell as 
well as to raw material imported to manufacture those products. Such tariffs or quotas are subject to change. Our compliance with 
the  regulations  is  subject  to  interpretation  and  review  by  applicable  authorities.  Change  in  regulations  or  interpretation  could 
negatively impact our operations by increasing the cost of and reducing the supply of products available to us. In addition, decreases 
in the value of the U.S. dollar against foreign currencies, particularly the Chinese renminbi, could increase the cost of products we 
purchase from overseas vendors. The pricing of our products in our stores may also be affected by changes in foreign currency 
rates and require us to make adjustments that would impact our revenue and profit in various markets. Additionally, because most 
of our foreign subsidiaries buy their inventory in U.S. dollars, we are also exposed to risk when their functional currencies fluctuate 
relative to the U.S. dollar. For example, we believe that the significant movement in the British pound sterling relative to the U.S. 
dollar, as a result of the U.K.’s referendum vote to leave the EU in 2016 had a negative impact on our revenues and pre-tax income 
with most of the impact resulting from higher cost of merchandise sold - retail. The precise nature and rules of the U.K.’s future 
trading relationship with the EU is still uncertain as of the current date. 

If we are unable to effectively manage our international franchises, attract new franchisees or if the laws relating to our 
international  franchises  change,  our  growth  and  profitability  could  be  adversely  affected  and  we  could  be  exposed  to 
additional liability.  

As of February 1, 2020, there were 92 Build-A-Bear Workshop international franchised stores. We cannot ensure that our 
franchisees will be successful in identifying and securing desirable locations or in operating their stores. International markets 
frequently have different demographic characteristics, competitive conditions, consumer tastes and discretionary spending patterns 
than our existing operated markets, which impact the performance of these stores. Additionally, our franchisees may experience 
financing,  merchandising  and  distribution  expenses  and  challenges  that  are  different  from  those  we  encounter  in  our  existing 
markets.  The  operations  and  results  of  our  franchisees  could  be  negatively  impacted  by  the  economic,  public  health  (such  as 
COVID-19), or political factors in the countries in which they operate or foreign currency fluctuations. These challenges, as well 
as others, could have a material adverse effect on our business, financial condition and results of operations. 

The success of our franchising strategy depends upon our ability to attract and maintain qualified franchisees with sufficient 
financial resources to develop and grow their operations and upon the ability of those franchisees to successfully develop and 
operate their franchised stores. Franchisees may not operate stores in a manner consistent with our standards and requirements, 
may  not  hire  and  train  qualified  managers  and  other  store  personnel,  may  not  operate  their  stores  profitably  and  may  not  pay 
amounts due to us. As a result, our franchising operations may not be profitable. Moreover, our brand image and reputation may 
suffer.  If franchisees perform  below  expectations, we  may  transfer  those  agreements  to other  parties,  take over  the  operations 
directly or discontinue the franchise agreement. For example, in 2016, we consented to the sale of the franchise in South Africa to 
new  owners.  Furthermore,  the  interests  of  franchisees  might  sometimes  conflict  with  our  interests.  For  example,  whereas 
franchisees are concerned with their individual business objectives, we are responsible for ensuring the success of the Build-A-
Bear brand and all of our stores. 

The laws of the various foreign countries in which our franchisees operate as well as compliance with U.S. laws affecting 
operations outside the U.S., such as the Foreign Corrupt Practices Act, governs our relationships with our franchisees. These laws, 
and any new laws that may be enacted, may detrimentally affect the rights and obligations between us and our franchisees and 
could expose us to additional liability. 

We may fail to renew, register or otherwise protect our trademarks or other intellectual property and may be sued by third 
parties for infringement or, misappropriation of their proprietary rights, which could be costly, distract our management 
and  personnel  and  which  could  result  in  the  diminution  in  value  of  our  trademarks  and  other  important  intellectual 
property.  

Other parties have asserted in the past, and may assert in the future, trademark, patent, copyright or other intellectual property 
rights  that  are important  to our business. We  cannot  be  certain  that  others  will  not  seek  to  block  the use  of or  seek monetary 
damages or other remedies for the prior use of our brand names or other intellectual property or the sale of our products or services 
as a violation of their trademark, patent or other proprietary rights. Defending any claims, even claims without merit, could be 
time-consuming, result in costly settlements, litigation or restrictions on our business and damage our reputation. 

16 

  
  
  
  
  
  
  
  
  
In addition, there may be prior registrations or use of intellectual property in the U.S. or foreign countries for similar or 
competing marks or other proprietary rights of which we are not aware. In all such countries, it may be possible for any third-party 
owner of a national trademark registration or other proprietary right to enjoin or limit our expansion into those countries or to seek 
damages for our use of such intellectual property in such countries. In the event a claim against us were successful and we could 
not obtain a license to the relevant intellectual property or redesign or rename our products or operations to avoid infringement, 
our business, financial condition or results of operations could be harmed. Securing registrations does not fully insulate us against 
intellectual property claims, as another party may have rights superior to our registration or our registration may be vulnerable to 
attack on various grounds. 

We  may  suffer  negative  publicity  or  be  sued  if  the  manufacturers  of  our  merchandise  or  of  Build-A-Bear  branded 
merchandise sold by our licensees ship any products that do not meet current safety standards or production requirements 
or if such products are recalled or cause injuries.  

Although we require our manufacturers to meet governmental safety standards, including food safety regulations for certain 
locations, and our product specifications as well as submitting our products for testing, we cannot control the materials used by, or 
the  workmanship  of,  our  manufacturers.  Additionally,  through  our  agreements,  our  licensees  are  required  to  ensure  that  their 
manufacturers meet applicable safety and testing standards. If any of these manufacturers ship merchandise that does not meet our 
required standards, we could in turn experience negative publicity or be sued. 

Many of our products are used by small children and infants who may be injured from usage if age grading or warnings are 
not followed. We may decide or be required to recall products or be subject to claims or lawsuits resulting from injuries. For 
example, we have voluntarily recalled six products in the past ten years due to possible safety issues. While our vendors have 
historically reimbursed us for certain related expenses, negative publicity in the event of any recall or if any children are injured 
from our products could have a material adverse effect on sales of our products and our business, and related recalls or lawsuits 
with respect to such injuries could have a material adverse effect on our financial position. Additionally, we could incur fines 
related  to  consumer  product  safety  issues  from  the  regulatory  authorities  in  the  countries  in  which  we  operate.  Although  we 
currently have liability insurance, we cannot assure you that it would cover product recalls or related fines, and we face the risk 
that  claims  or  liabilities  will  exceed  our  insurance  coverage.  Furthermore,  we  may  not  be  able  to  maintain  adequate  liability 
insurance in the future. While our licensing agreements typically indemnify us against financial losses resulting from a safety or 
quality issue from Build-A-Bear branded products sold by our licensees, our brand may be negatively impacted. 

We  may  suffer  negative  publicity  or  be  sued  if  the  manufacturers  of  our  merchandise  violate  labor  laws  or  engage  in 
practices that consumers believe are unethical.  

We rely on our sourcing personnel to select manufacturers with legal and ethical labor practices, but we cannot control the 
business and labor practices of our manufacturers. If one of these manufacturers violates labor laws or other applicable regulations 
or is accused of violating these laws and regulations, or if such a manufacturer engages in labor or other practices that diverge from 
those typically acceptable in the U.S., we could in turn experience negative publicity, reputational harm, increased compliance and 
operating costs or be sued. 

Our profitability could be adversely affected by fluctuations in petroleum products prices.  

The profitability of our business depends to a certain degree upon the price of petroleum products, both as a component of 
the transportation costs for delivery of inventory from our vendors to our stores and as a raw material used in the production of our 
animal skins and stuffing. We are unable to predict what the price of crude oil and the resulting petroleum products will be in the 
future. We  may  be  unable  to  pass  along  to  our  customers  the  increased  costs  that  would  result  from  higher  petroleum  prices. 
Therefore, any such increase could have an adverse impact on our business and profitability. 

Our business may be adversely impacted at any time by a significant variety of competitive threats.  

We operate in a highly competitive environment characterized by low barriers to entry. We compete against a diverse group 
of competitors. Because we are primarily mall-based, we see our competition as those mall-based retailers that compete for prime 
mall locations, including various apparel, footwear and specialty retailers. As a retailer whose signature product is a stuffed animal 
that is typically purchased as a toy or gift, we also compete with big box retailers and toy stores, as well as manufacturers that sell 
plush toys. Since we offer our guests an experience as well as merchandise, we also view our competition as any 

17 

  
  
  
  
  
  
  
  
  
  
  
  
company that competes for our guests’ time and entertainment dollars, such as movie theaters, restaurants, amusement parks and 
arcades. In addition, there are several small companies that operate “make your own” teddy bear and stuffed animal experiences 
in retail stores and kiosks. Although we believe that none of these companies currently offer the breadth and depth of the Build-
A-Bear Workshop products and experience, we cannot be certain that they will not compete directly with us in the future. 

Many of our competitors have longer operating histories, significantly greater financial, marketing and other resources, and 
greater name recognition. We cannot be certain that we will be able to compete successfully with them in the future, particularly 
in  geographic  locations  that  represent  new  markets  for  us.  If  we  fail  to  compete  successfully,  our  market  share  and  results  of 
operations could be materially and adversely affected. 

We may suffer negative publicity or a decrease in sales or profitability if the products from other companies that we sell in 
our stores do not meet our quality standards or fail to achieve our sales expectations.  

We may expand our product assortment to include products manufactured by other companies. If sales of such products do 
not meet our expectations or are impacted by competitors’ pricing, we may have to take markdowns or employ other strategies to 
liquidate the product. If other companies do not meet quality or safety standards or violate any manufacturing or labor laws, we 
may suffer negative publicity and may not realize our sales plans. 

We may be unsuccessful in acquiring businesses or engaging in other strategic transactions, which may negatively affect 
our financial condition and profitability.  

We may from time to time engage in discussions and negotiations regarding acquisitions or other strategic transactions that 
could affect our financial condition, profitability or other aspects of our business. There can be no assurance that we will be able 
to identify suitable acquisition targets that we believe may complement our existing business. There can also be no assurance that 
if we acquire a business we will be successful in integrating it into our overall operations, or that any such acquired company will 
operate profitably or will not otherwise adversely impact our financial condition. 

Risks Related to Owning Our Common Stock  

Fluctuations in our operating results could reduce our cash flow, or trigger restrictions under our credit agreement, and 
we  may  be  unable  to  repurchase  shares  at  all  or  at  the  times  or  in  the  amounts  we  desire  or  the  results  of  our share 
repurchase program may not be as beneficial as we would like.  

In August 2017, our Board of Directors authorized a $20 million share repurchase program. The program does not require 
us to repurchase any specific number of shares, and may be modified, suspended or terminated at any time without prior notice. 
Shares  repurchased  under  the  program  will  be  subsequently  retired.  If  our  cash  flow  decreases  as  a  result  of  decreased  sales, 
increased expenses or capital expenditures or other uses of cash, we may not be able to repurchase shares of our common stock at 
all or at times or in the amounts we desire. As a result, the results of the share repurchase program may not be as beneficial as 
expected.  In  addition,  credit  agreements  may  have  clauses  restricting  our  ability  to  repurchase  shares  when  certain  liquidity 
conditions exist. 

Fluctuations in our quarterly results of operations could cause the price of our common stock to substantially decline.  

Retailers generally are subject to fluctuations in quarterly results. Our operating results for one period may not be indicative 

of results for other periods, and may fluctuate significantly due to a variety of factors, including: 

• 

• 

• 

• 

• 

the profitability of our stores; 

increases or decreases in total revenues; 

changes in general economic conditions and consumer spending patterns; 

the timing and frequency of our marketing initiatives; 

changes in foreign currency exchange rates; 

18 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
• 

• 

• 

• 

• 

• 

seasonal shopping patterns; 

the timing of store closures, relocations and openings and related expenses; 

the effectiveness of our inventory management; 

changes in consumer preferences; 

the continued introduction and expansion of merchandise offerings; 

actions of competitors or mall anchors and co-tenants; 

•  weather conditions and natural disasters; 

• 

• 

the timing and frequency of national media appearances and other public relations events; and 

the impact of a 53rd week in our fiscal year, which occurs approximately every six years, (e.g., one extra week in the 
one fiscal month transition period, December 31, 2017 through February 3, 2018, for the fiscal year-end change and 
fiscal 2023). 

If our future quarterly results fluctuate significantly or fail to meet the expectations of the investment community, then the 

market price of our common stock could decline substantially. 

The  market  price  of  our  common  stock  is  subject  to  volatility,  which  could  in  turn  attract  the  interest  of  activist 
shareholders. 

During fiscal 2019, the price of our common stock fluctuated between $2.33 and $6.24 per share, but dropped to as low 
as $1.02 per share after February 1, 2020. The market price of our common stock may be significantly affected by a number of 
factors,  including,  but  not  limited  to,  actual  or  anticipated  variations  in  our  operating  results  or  those  of  our  competitors  as 
compared to analyst expectations, changes in financial estimates by research analysts with respect to us or others in the retail 
industry, and announcements of significant transactions (including mergers or acquisitions, divestitures, joint ventures, stock 
repurchases or other strategic initiatives) by us or others in the retail industry. In addition, the equity markets have experienced 
price  and  volume  fluctuations  that  affect  the  stock  price  of  companies  in  ways  that  have  been  unrelated  to  an  individual 
company’s operating performance. The price of our common stock may continue to be volatile, based on factors specific to our 
company and industry, as well as factors related to the equity markets overall.  Moreover, such volatility could attract the interest 
of activist shareholders.  Responding to activist shareholders can be costly and time-consuming, and the perceived uncertainties 
as to our future direction resulting from responding to activist strategies could itself then further affect the market price and 
volatility of our common stock. 

Our certificate of incorporation and bylaws and Delaware law contain provisions that may prevent or frustrate attempts 
to replace or remove our current management by our stockholders, even if such replacement or removal may be in our 
stockholders’ best interests.  

Our basic corporate documents and Delaware law contain provisions that might enable our management to resist a takeover. 

These provisions: 

  • 

restrict various types of business combinations with significant stockholders; 

  • 

provide for a classified board of directors; 

  • 

limit the right of stockholders to remove directors or change the size of the board of directors; 

19 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  • 

limit the right of stockholders to fill vacancies on the board of directors; 

  • 

limit the right of stockholders to act by written consent and to call a special meeting of stockholders or propose other actions; 

• 

• 

require a higher percentage of stockholders than would otherwise be required to amend, alter, change or repeal our bylaws 
and certain provisions of our certificate of incorporation; and 

authorize the issuance of preferred stock with any voting rights, dividend rights, conversion privileges, redemption rights and 
liquidation  rights  and  other  rights,  preferences,  privileges,  powers,  qualifications,  limitations  or  restrictions  as  may  be 
specified by our board of directors. 

These provisions may: 

• 

discourage, delay or prevent a change in the control of our company or a change in our management, even if such change may 
be in the best interests of our stockholders; 

  • 

adversely affect the voting power of holders of common stock; and 

  • 

limit the price that investors might be willing to pay in the future for shares of our common stock. 

ITEM 1B.     UNRESOLVED STAFF COMMENTS  

Not applicable. 

ITEM 2.     PROPERTIES  

Stores  

We lease all of our store locations. As of February 1, 2020, we operated 372 retail stores located primarily in major malls 

throughout the U.S., Canada, Puerto Rico, the U.K., Ireland, Denmark and China in our DTC segment. 

Non-Store Properties  

In addition to leasing all of our store locations, we own a warehouse and distribution center in Groveport, Ohio, which is 
utilized  primarily  by  our  DTC  segment.  The  facility  is  approximately  350,000  square  feet  and  includes  our  North  American  e-
commerce fulfillment site. In August 2019, we announced the decision to move our corporate headquarters to downtown St. Louis, 
Missouri into a 51,600 square foot building with a lease of eleven years. The lease commences thirty days after delivery of premises 
which  is  expected  in  late  spring  2020.  As  of  February  1,  2020  we  continued  to  lease approximately  59,000  square  feet  for  our 
corporate headquarters in St. Louis, Missouri which houses our corporate staff, our call center and our on-site training facilities. The 
lease was amended, effective January 2020, to extend the term on the full space until the end of June 2020 and then to lease an 
approximately  9,250 square  foot  portion  of  this  facility  beginning  in  July  2020  through  June  2023.  In  the  U.K.,  we  lease 
approximately 6,500 square feet for our regional headquarters in Slough, England under a lease that commenced in March 2016 with 
a  term  of  10  years. We  also contract  with a  third-party warehouse  in southern  California  to  service  our West  Coast  stores.  The 
contract has a one-year term and is renewable. In Europe, we contract with a third-party distribution center in Selby, England under 
an agreement that ends in January 2025. This agreement contains clauses that allow for termination if certain performance criteria 
are not met. In Asia, we contract with a third-party distribution center in Shanghai, China which is currently on a month-to-month 
extension while negotiations for an agreement are on-going, which have been slowed as a result of the COVID-19 pandemic. 

20 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
ITEM  3.  LEGAL PROCEEDINGS  

From  time  to  time  we  are  involved  in  ordinary  routine  litigation  typical  for  companies  engaged  in  our  line  of  business, 
including actions seeking to enforce our intellectual property rights or to determine the validity and scope of the proprietary rights 
of others. As of the date of this Annual Report on Form 10-K, we are not involved in any pending legal proceedings that we believe 
would be likely, individually or in the aggregate, to have a material adverse effect on our financial condition or results of operations. 

ITEM  4.  MINE SAFETY DISCLOSURE 

Not applicable. 

21 

  
  
  
  
  
  
PART II  

ITEM 5.     MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES  

Our common stock is listed on the New York Stock Exchange (NYSE) under the symbol “BBW.” Our common stock 

commenced trading on the NYSE on October 28, 2004. 

As of April 13, 2020, the number of holders of record of the Company’s common stock totaled approximately 1,924. 

ISSUER PURCHASES OF EQUITY SECURITIES  

(a) Total 
Number of 
Shares (or 
Units) 

Purchased (1)     

(b) Average 
Price Paid 
Per Share (or 
Unit) (2) 

(c) Total Number 
of Shares (or 
Units) Purchased 
as Part of 
Publicly 
Announced Plans 
or Programs (3)      

(d) Maximum 
Number (or 
Approximate 
Dollar Value) of 
Shares (or Units) 
that May Yet Be 
Purchased Under 
the Plans or 
Programs (3) 

38     $ 
-     $ 
7     $ 
45     $ 

2.95       
-       
4.49       
3.19       

-     $ 
-     $ 
-     $ 
-     $ 

8,795,529   
8,795,529   
8,795,529   
8,795,529   

Period 
Nov. 3, 2019 – Nov. 30, 2019 
Dec. 1, 2019 – Jan. 4, 2020 
Jan. 5, 2020 – Feb. 1, 2020 

Total 

(1) 

Includes shares of our common stock delivered to us in satisfaction of the tax withholding obligation of holders of restricted shares 
which vested during the quarter. Our equity incentive plans provide that the value of shares delivered to us to pay the withholding 
tax obligations is calculated at the closing trading price of our common stock on the date the relevant transaction occurs. 

(2)  Average Price Paid Per Share includes commissions. 
(3) 

In August 2017, the Board of Directors adopted a share repurchase program authorizing the repurchase of up to $20 million of 
our common stock. This program authorizes the Company to repurchase shares through September 30, 2020 and does not require 
the Company to repurchase any specific number of shares, and may be modified, suspended or terminated at any time without 
prior notice. Shares repurchased under the program will be subsequently retired. 

Recent Sales of Unregistered Securities  

There were no sales of unregistered securities during the past three years. 

ITEM 6.  

SELECTED FINANCIAL DATA  

Not applicable. 

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ITEM 7.   MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS  

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-
looking statements that involve risks and uncertainties. Our actual results may differ materially from the results discussed in the 
forward-looking statements. Factors that might cause such a difference include, but are not limited to, those discussed in “Risk 
Factors” and elsewhere in this Annual Report on Form 10-K. The following section is qualified in its entirety by the more detailed 
information, including our financial statements and the notes thereto, which appears elsewhere in this Annual Report on Form 10-
K.  

Recent Developments 

As described elsewhere in this Report, the COVID-19 pandemic has recently had far-reaching adverse impacts on many aspects of 
our operation, directly and indirectly, including our employees, consumer behavior, distribution and logistics, our suppliers, and the 
market overall. The scope and nature of these impacts continue to evolve each day. In light of the uncertain and rapidly evolving 
situation  relating  to  the  COVID-19  pandemic,  we  have  taken a  number  of  precautionary  measures  to  manage  our  resources 
conservatively by reducing and/or deferring capital expenditures, inventory purchases and operating expenses to mitigate the adverse 
impact of the pandemic, which is intended to help minimize the risk to our Company, employees, customers, and the communities 
in which we operate. Such steps include the following: 

•  On March 17, 2020, we announced the temporary closure of all owned and operated stores in the United States, Canada, the 

United Kingdom, Denmark and Ireland. 

•  On March 26, 2020, we announced the temporary closure of our warehouse and e-commerce fulfillment center in Ohio as we 
reviewed our processes related to workplace safety, including social distancing and sanitation practices recommended by the 
Centers for Disease Control and Prevention, among others. The Ohio warehouse was reopened on April 1, 2020 following 
the review and reconfiguration of workflow and workspaces to further promote social distancing and minimize interaction as 
orders are fulfilled. 

  •  On March 26, 2020, we announced the furlough of over 90% of our workforce, effective March 29, 2020. 

•  On March 26, 2020, we announced pay reductions of 20% for those employees not placed on temporary leave, and that the 
salaries of the Company's executive officers and each of its name executive officers would be reduced by 20% effective 
March 29, 2020. 

•  On March 26, 2020, we announced that the annual cash retainers for all non-employee directors serving on our Board of 

Directors will be eliminated for the first fiscal quarter of 2020. 

•  We are delaying the payment of 100% of the bonus earned by our executive officers for fiscal 2019 performance and 80% of 

such bonuses earned by our non-executive officer associates. 
In accordance with plan provisions, we are delaying the Company's contribution to its 401(k) plan. 

  • 
  •  We are actively working with our landlords to minimize costs associated with closed retail facilities. 

In  addition  to  the  effects  described  above,  our  supply  chain  has  been  affected  by  COVID-19.  Vendors  in  China were 
temporarily closed as a result of the pandemic. Although their operations ceased in January and February, the vendors resumed 
production in March and are expected to continue to ramp up unless the pandemic comes back in China, causing our vendors to 
cease production again. Seasonal merchandise supporting our sales plans for the Easter holiday and spring season, were produced 
and delivered by our vendors prior to the temporary halt in their operations. As a result, we have sufficient inventory and supplies 
to support our e-commerce demand and any stores which may reopen in the near future. For our vendors with operations in Vietnam, 
the pandemic continues to evolve on a daily basis and we are in communication with these vendors to ensure we can respond as 
needed to supply chain interruptions if they occur. 

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Although each of the remedial measures was taken by the Company to protect the business and preserve liquidity, each may 
also have the potential to have a material adverse impact on our current business, financial condition and results of operations, and 
may create additional risks for our Company. While we anticipate that the foregoing measures are temporary, we cannot predict the 
specific duration for which these precautionary measures will stay in effect, and we may elect or need to take additional measures 
as the information available to us continues to develop, including with respect to our employees, distribution centers, relationships 
with our third-party vendors, and our customers. Subject to certain assumptions regarding the duration and severity of the COVID-
19 pandemic, and our responses thereto (including such actions we have taken or may take in the future as disclosed elsewhere in 
this Report), based on our current projections we believe our cash and marketable securities on hand, ongoing cash generated from 
e-commerce and eventual resumption and ramp up of store operations, will be sufficient to cover our working capital requirements 
and  anticipated  capital  expenditures for  the  next 12  months  from the  issuance  of  this Report.  However,  the  extent  to  which  the 
COVID-19  pandemic  and  our  precautionary  measures  in  response  thereto  may  impact  our  business  will  depend  on  future 
developments, which are highly uncertain and cannot be precisely predicted at this time. 

For  a  discussion  of  the  key  trends  and  uncertainties  that  have  affected  our  revenues,  income  and  liquidity,  See 
the “Revenues,” “Costs and Expenses” and “Stores” subsections of this Overview, along with “Results of Operations” below and 
in Item 1.A. “Risk Factors” above. 

Business Overview  

We are the only global company that offers an interactive “make your own stuffed animal” retail entertainment experience 
under the Build-A-Bear Workshop brand, in which guests participate in the stuffing, fluffing, dressing, accessorizing and naming of 
their own teddy bears and other stuffed animals. As of February 1, 2020, we operated 372 stores globally and had 92 franchised 
stores operating internationally under the Build-A-Bear Workshop brand. In addition to our stores, we sold product on our company-
owned e-commerce sites, third party marketplaces and franchisee sites and through retailer's wholesale agreements. There were also 
60 locations operating through our "third-party retail" model in which we sell our products on a wholesale basis to other companies 
that then in turn execute our retail experience. 

We  operate  in  three  segments  that  share  the  same  infrastructure,  including  management,  systems,  merchandising  and 

marketing, and generate revenues as follows: 

•  Direct to Consumer (“DTC”) – Corporately-managed retail stores located in the U.S., Canada, Puerto Rico, the U.K., Ireland, 

Denmark and China and two e-commerce sites; 

•  Commercial – Transactions with other businesses, mainly comprised of wholesale product sales and licensing our intellectual 

• 

property, including entertainment properties, for third-party use; and 
International franchising – Royalties as well as product and fixture sales from other international operations under franchise 
agreements. 

Selected  financial  data  attributable  to  each  segment  for  fiscal 2019  and 2018 are  set  forth  in  Note  15 — Segment 

Information to our consolidated financial statements included elsewhere in this Annual Report on Form 10-K. 

Our consolidated net income (loss) was $0.3 million in fiscal 2019, compared to $(17.9 million) in fiscal 2018. We believe that 
we have a retail store concept that has broad demographic appeal which, for North American stores open for the entire year, averaged 
net retail sales per store of $0.8 million and $0.9 million in fiscal 2019 and 2018, respectively. With retail as a significant driver of 
our performance, in order to effectively measure our store operations, we use store contribution as the key performance metric. The 
diversification of the real estate portfolio and shift to smaller more flexible store formats may result in lower average store revenue, 
but is expected to improve store contribution. Consolidated store contribution as a percentage of net retail sales was 15.4%, and 
10.4% for fiscal years 2019 and 2018, respectively. Consolidated store contribution consists of store location net retail sales less cost 
of product, marketing and store related expenses. Non-store general and administrative expenses are excluded as are our revenues 
and expenses associated with e-commerce sites, locations not open for the full fiscal year and adjustments to deferred revenue related 
to gift card breakage and our loyalty program. See “Non-GAAP Financial Measures” for a reconciliation of store contribution to net 
income.  The  increase  in  consolidated  store  contribution  as  a  percent  of  net  retail  sales  in  fiscal 2019  was  primarily  due  to  the 
expansion of our retail gross margin by $7.3 million or 5.2% as a percent of total revenue and our focus on reducing store level 
expenses through strategic negotiations with our landlords that included rent reductions and moving toward percent of sales rent. In 
addition, store contribution as a percent of net retail sales increased due to a decrease in advertising expense as we shifted our focus 
to digital marketing and moved away from national TV advertising to a large degree.  

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We entered fiscal 2020  expecting it to be another transitional year as planned to continue to implement key aspects of our 
longer-term strategies. Our ongoing plan was to address our retail store portfolio by diversifying locations and formats to focus on 
places where families shop and go for entertainment. For example, through the end of fiscal 2019 we have opened 22 full service 
stand-alone stores inside select Walmart locations and have several stores in seasonal and tourist locations. As part of our initiative 
to diversify retail formats, we had planned to continue to opportunistically place a variety of new, lower capital, flexible formats, 
like concourse shops, in traditional malls or in other high traffic shopping destinations to help navigate the market volatility. In 
addition,  we  have  significant  flexibility  in  our  mall  lease portfolio  with  the  negotiation  of  favorable  rent  deals  and  short-term 
extensions which have resulted in now having over 70% of our leases coming up for renewal in the next three years including about 
120 locations with natural lease events before the end of fiscal 2020. However, we are currently reassessing our plans in light of the 
impacts of the COVID-19 pandemic on our business as described in "Recent Developments" above. 

We ended fiscal 2019 with no borrowings under our bank loan agreement and with $26.7 million in cash and cash equivalents 
after investing $12.4 million in capital projects throughout the year. We did not repurchase any shares during fiscal 2019. Although 
the Company has $8.8 million remaining on our share repurchase authorization from August 2017, it does not plan to utilize its cash 
in the near term to commence share repurchase in fiscal 2020. 

Following is a description and discussion of the major components of our statement of operations: 

Revenues  

Net retail sales, commercial revenue and international franchising: See Note 3 — Revenue to the consolidated financial statements 
for additional accounting information. 

We use net retail sales per square foot as a performance measure for our business. The following table details net retail sales 

per square foot for stores open throughout the fiscal year for the periods presented: 

Net retail sales per square foot 
North America (1) 
United Kingdom (2) 

Fiscal year ended

February 1, 2020
  $ 343 
  £ 405

February 2, 2109
  $ 346 
  £ 424 

(1) Net retail sales per square foot in North America represents net retail sales from stores open throughout the entire period in

North America, excluding e-commerce sales, divided by the total leased square footage of such stores.

(2) Net retail sales per square foot in the U.K. represents net retail sales from stores open throughout the entire period in the U.K.,

excluding e-commerce sales, divided by the total selling square footage of such stores.

Costs and Expenses 

Cost of merchandise sold: Cost of merchandise sold is driven primarily by our retail segment. Cost of merchandise sold – retail 
includes the cost of the merchandise, including royalties paid to licensors of third party branded merchandise; store occupancy cost, 
including store depreciation and store asset impairment charges (See Note 5 — Property and Equipment, net to the consolidated 
financial statements for additional accounting information regarding store asset impairment); cost of warehousing and distribution; 
packaging; stuffing; damages and shortages; and shipping and handling costs incurred in shipment to customers. Retail gross margin 
is defined as net retail sales less the cost of merchandise sold - retail. For the commercial segment, cost of merchandise includes the 
cost of merchandise sold to third-party retailers on a wholesale basis for sale within their stores. For the franchise segment, cost of 
merchandise includes the sale of furniture, fixtures, and supplies to our franchise partners. 

25 

  
 
  
 
  
 
  
 
  
 
 
Selling, general and administrative expense (“SGA”): These expenses include store payroll and benefits, advertising, credit 
card fees, store supplies and normal store pre-opening and closing expenses as well as central office general and administrative 
expenses,  including  costs  for  management  payroll,  benefits,  incentive  compensation,  travel,  information  systems,  accounting, 
insurance, legal and public relations. These expenses also include depreciation of central office assets as well as the amortization of 
intellectual  property  and  other  assets.  Certain  store  expenses  such  as  credit  card  fees  historically  have  increased  or  decreased 
proportionately with net retail sales. In addition, bad debt expenses and accounts receivable related charges are recorded. Further, 
SGA expenses may include store impairment as we consider a more likely than not assessment that an individual location will close 
or be remodeled prior to the end of its original lease term. See Note 5 — Property and Equipment, net to the consolidated financial 
statements for additional accounting information regarding store asset impairment.  

Stores 

Corporately-managed locations:  

The number of Build-A-Bear Workshop stores in the U.S., Canada and Puerto Rico (collectively, North America), the U.K., Ireland 
and Denmark (collectively, Europe) and China for the last two fiscal years is summarized as follows: 

February 1, 2020 

February 2, 2019 

   North        

     North        

Fiscal year ended 

  America     Europe      China       Total      America     Europe      China      
1       

Beginning of period      
Opened 
Closed 
End of period 

311       
18       
(13 )     
316       

59       
1       
(5 )     
55       

1       
-       
-       
1       

371       
19       
(18 )     
372       

292       
50       
(31 )     
311       

59       
2       
(2 )     
59       

1       

Total 
(1) 

352   
52   
(33 ) 
371   

During fiscal 2019, our retail business model continued to evolve to address changing shopping patterns by diversifying our 
locations, formats and geographies. We are updating our store portfolio with the Discovery format, which represented 41% of our 
store base as of February 1, 2020. During the second half of fiscal 2019, we opened 16 full service, stand-alone stores inside select 
Walmart locations, resulting in a total of 22 shop-in-shops at Walmart locations at the end of the fiscal year. We also continued to 
open  concourse  shops,  stand-alone  retail  units  that  occupy  approximately  200  square  feet, in  places  where  families  go  for 
entertainment, including tourist destinations, as well as to convert certain existing locations, in conjunction with natural lease events, 
to continue to generate profit while leveraging reduced cost structure of concourse shops. Through its third-party retail model, there 
were 60 stores in operation with relationships that included Carnival Cruise Line, Great Wolf Lodge Resorts, Landry's and Beaches 
Family Resorts. As in prior years, we operated in a number of other non-traditional locations, such as ballparks, as well as shop-in-
shop  arrangements within  other  retailers’  stores.  In  certain  locations  throughout  the  year,  we  deployed temporary  stores,  which 
generally have lease terms of two to eighteen months. These specific sites are designed to capitalize on short-term opportunities. 
Further, we expect to close certain stores in accordance with natural lease events as an ongoing part of our real estate management 
and day-to-day operational plans. 

International Franchise Locations:  

Our  first  franchisee  location  was  opened  in  November  2003.  All  franchised  stores  have  similar  signage,  store  layout  and 
merchandise assortments as our corporately-managed stores. As of February 1, 2020, we had nine master franchise agreements, 
which typically grant franchise rights for a particular country or group of countries, covering an aggregate of 12 countries. 

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The number of international, franchised stores opened and closed for the periods presented below is summarized as follows: 

Beginning of period 

Opened 
Closed 
End of period 

Fiscal year ended 

February 1, 
2020 

February 2, 
2019 

97       
32       
(37 )     
92       

100   
19   
(22 ) 
97   

As of February 1, 2020, the distribution of franchised locations among these countries was as follows: 

Australia 
South Africa 
China (1) 
India 
Gulf States (2) 
Thailand 
Germany (3) 
Mexico 
Chile 
Total 

20   
20   
12   
12   
11   
6   
5   
4   
2   
92   

(1)  China master franchise agreement includes Macau, where no stores are currently open, and the Hong Kong market. 
(2)  Gulf States master franchise agreement includes Kuwait, Bahrain, Qatar and the United Arab Emirates which all have 

stores as well as Oman where there is not currently a store open. 

(3)  Germany master franchise agreement also includes Austria and Switzerland where no stores are currently opened. 

In the ordinary course of business, we anticipate signing additional master franchise agreements in the future and terminating 
other such agreements. We believe there is a total market potential for approximately 300 international stores outside of the U.S., 
Canada, the U.K., Ireland and Denmark. We source fixtures and other supplies for our franchisees from China which significantly 
reduces the capital and lowers the expenses required to open franchises. We are leveraging new formats that have been developed 
for our corporately-managed locations such as concourses and shop-in-shops with our franchisees. We expect to develop market 
expansion through both new and existing franchisees in the future. 

Results of Operations  

2019 Overview 

Although the 2019 year did not unfold on a by-quarter basis as expected, we ultimately delivered annual results that included 
a return to profitability and a growth in total revenues. Revenue growth compared to the prior fiscal year was driven by a strong 
growth in our Commercial segment and in our e-commerce sales. An increase in revenue of 81.3% in our Commercial segment was 
primarily  the  result  of  expansion  of  our  third-party  retail  locations  to  60  locations  as  of February  1,  2020 from  40  locations  as 
of February 2, 2019. The strong growth from our e-commerce channel is the result of improved segmentation models as well as 
targeted, digital advertising, including web-only exclusives, which increased website traffic. The return to profitability was primarily 
driven by an expansion of retail gross margin, a reduction of lease costs through strategic negotiations with land lords, and through 
a reduction of advertising expense by focusing our resources on digital marketing offsetting a reduction in national TV advertising.  

27 

  
  
  
  
  
  
  
  
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  
  
The following table sets forth, for the periods indicated, selected statement of operations data expressed as a percentage of 

total revenues, except where otherwise indicated. Percentages will not total due to immaterial rounding: 

Revenues: 

Net retail sales 
Commercial revenue 
International franchising 
Total revenues 

Costs and expenses: 

Cost of merchandise sold - retail (1) 
Store asset impairment (2) 
Cost of merchandise sold - commercial (1) 
Cost of merchandise sold - international franchising (1) 

Total cost of merchandise sold 

Consolidated gross profit 

Selling, general and administrative 
Interest expense (income), net 

Income (loss) before income taxes 

Income tax expense (benefit) 

Net income (loss) 

Fiscal year ended 

   February 1, 

      February 2, 

2020 

2019 

95.6 %     
3.5        
0.9        
100.0        

54.6        
0.0        
45.7        
89.7        
54.6        
45.4        
44.9        
0.0        
0.5        
0.4        
0.1        

97.0 % 
1.9   
1.1   
100.0   

57.3   
1.6   
50.6   
66.8   
58.8   
41.2   
46.7   
0.0   
(5.5 ) 
(0.2 ) 
(5.3 ) 

Retail gross margin 

45.4 %     

42.7 % 

(1)  Cost of merchandise sold – retail is expressed as a percentage of net retail sales. Cost of merchandise sold – commercial 

is expressed as a percentage of commercial revenue. Cost of merchandise sold - international franchising is expressed as a 
percentage of international franchising revenue. 

(2) 

Store asset impairment was disclosed as a separate line item in fiscal 2018 and expressed as a percentage of net retail sales. 

(3)  Retail gross margin represents net retail sales less cost of merchandise sold – retail; retail gross margin percentage represents 

retail gross margin divided by net retail sales. 

Fiscal Year Ended February 1, 2020 Compared to Fiscal Year Ended February 2, 2019 

Total revenues. Net retail sales were $323.5 million for fiscal 2019, compared to $326.3 million for fiscal 2018, a decrease of 
$2.8 million or 0.9%. The components of this decrease are as follows: 

Decrease in existing store and e-commerce sales 
Increase from new stores 
Impact of store closures 
Gift card breakage 
Impact of foreign currency translation 
Change in deferred revenue estimates 

28 

Fiscal year 
ended 
February 1, 
2020 
(dollars in 
millions) 

  $ 

  $ 

(4.4 ) 
10.1   
(8.0 ) 
1.6   
(1.8 ) 
(0.3 ) 
(2.8 ) 

  
  
  
  
  
  
  
  
  
  
     
  
  
      
         
  
      
         
  
    
    
    
    
  
      
         
  
      
         
  
    
    
    
    
    
    
    
    
    
    
    
  
      
         
  
    
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
  
The retail revenue decrease was driven primarily by store closures, reduced sales at existing stores due to continued mall traffic 
declines, effects of foreign currency translation in our European operations, and an increase in our deferred revenue related to our 
loyalty program as a result of a higher redemption rate on bonuses earned as part of the program. These were offset by strong e-
commerce growth for the year, the opening of 16 new shop-in-shops in select Walmart locations, and an update to the gift card 
breakage rates based on the latest redemption data. 

Commercial revenue was $11.9 million for fiscal 2019 compared to $6.6 million for fiscal 2018, an increase of $5.3 million 
primarily  due  to  growth  in  wholesale  activity  resulting  from  increase  in  third-party  retail  locations.  Revenue  from  international 
franchising was $3.2 million for fiscal 2019 compared to $3.7 million for fiscal 2018. This $0.5 million decrease was primarily the 
result of the closure of franchise locations during the year. 

Retail  gross  margin.  Retail  gross  margin  was  $146.8  million  in  fiscal  2019 compared  to  $139.5 million  in  fiscal  2018,  a 
increase of $7.3 million. As a percentage of net retail sales, retail gross margin increased to 45.4% for fiscal 2019 from 42.7% for 
fiscal  2018, or 270  basis points  as  a percentage  of net  retail  sales  and  included 160 basis  points related  to  the  leverage  of fixed 
occupancy costs with the remainder driven by expansion of merchandise margin. 

Selling,  general  and  administrative.  Selling,  general  and  administrative  expenses  were  $152.0  million  for  fiscal 2019  as 
compared to $157.2 million for fiscal 2018, a decrease of $5.2 million. Selling, general and administrative expenses were lower 
primarily due to less negative impact of foreign currency translation, decreased consulting costs relating to compliance matters (e.g., 
GDPR), decreased asset impairment charges related to store fixed assets and decreased receivable write-offs. In addition, selling, 
general and administrative expenses were lower due to the aggressive switch to digital marketing away from national TV advertising 
offset by an increase in incentive compensation resulting from the Company's profitable performance. 

Interest expense (income), net. Interest expense, net of interest income, decreased an immaterial amount for fiscal 2019 as 

compared to fiscal 2018. 

Provision for income taxes. The provision for income taxes was $1.3 million in fiscal 2019 compared to an income tax benefit 
of $0.6 million in fiscal 2018. The 2019 effective rate of 83.0% differed from the statutory rate of 21% primarily due to the valuation 
allowance recorded in certain foreign jurisdictions and the $0.2 million tax impact of equity awards. The 2018 effective tax rate of 
3.1% differed from the statutory rate of 21% primarily due to the valuation allowance recorded in certain foreign jurisdictions. 

Non-GAAP Financial Measures  

We use the term “store contribution” throughout this Annual Report on Form 10-K. Store contribution consists of income 
(loss) before income tax expense, interest, general and administrative expense, excluding income from franchise and commercial 
activities and contribution from our e-commerce sites, locations not open for the full fiscal year and adjustments to deferred revenue 
related to our loyalty program and gift card breakage. This term, as we define it, may not be comparable to similarly titled measures 
used by other companies and is not a measure of performance presented in accordance with U.S. generally accepted accounting 
principles (“GAAP”). We use store contribution as a measure of our stores’ operating performance. Store contribution should not be 
considered a substitute for net income, net income per store, cash flows provided by operating activities, cash flows provided by 
operating activities per store, or other income or cash flow data prepared in accordance with U.S. GAAP. Additionally, store-level 
performance measures are inherently limited in that they exclude certain expenses that are recurring in nature and are necessary to 
support the operation and development of our stores. We believe store contribution is useful to investors in evaluating our operating 
performance because it, along with the number of stores in operation, directly impacts our profitability. 

The following table sets forth a reconciliation of store contribution to net income (loss) for our corporately-managed stores, 
open throughout the entire period, located in the U.S., Canada and Puerto Rico (collectively “North America”); stores located in the 
U.K., Ireland and Denmark (collectively “Europe”); and China, for our consolidated store base (dollars in thousands). 

29 

  
  
  
  
  
  
  
  
  
  
  
Fiscal 2019 

      Europe 

   North 
   America       and China   
(3,416 ) 

3,677        

      North 
      America 

   Total 
  $ 

261      $ 

1,325        
24        
-        

(25 ) 
(9 ) 
-   

1,300        
15        
-        

Fiscal 2018 

   Europe 
   and China    
(15,240 ) 
  $ 

Total 

  $ 

(17,933 ) 

769   
(22 ) 
3,446   

(574 ) 
85   
5,195   

(2,693 ) 

(1,343 ) 
107   
1,749   

50,566        

3,653   

54,219        

41,851   

8,012   

49,863   

(6,244 )      
(4,563 )      
44,785      $ 

(1,627 ) 
(274 ) 
(1,698 ) 

  $ 

(7,871 )      
(4,837 )      
43,087      $ 

(3,804 ) 
(1,656 ) 
34,211   

  $ 

(656 ) 
(640 ) 
(4,331 ) 

  $ 

(4,460 ) 
(2,296 ) 
29,880   

  $ 

290,883      $ 

47,660   

  $ 

338,543      $ 

286,544   

  $ 

50,041   

  $ 

336,585   

(38,261 )      

(5,400 ) 

(43,661 )      

(34,445 ) 

(4,528 ) 

(38,973 ) 

(13,860 )      
238,762      $ 

(1,192 ) 
41,068   

  $ 

(15,052 )      
279,830      $ 

(8,118 ) 
243,981   

  $ 

(2,163 ) 
43,350   

  $ 

(10,281 ) 
287,331   

18.8 %     

(4.1 %)     

15.4 %     

14.0 %      

(10.0 %)     

10.4 % 

Net income (loss) 
Items excluded: 

Income tax expense (benefit) 
Interest expense (income) 
Store asset impairment 
General and administrative 
expense (1) 
Contribution from other retail 
activities (2) 
Other contribution (3) 

Store contribution 

  $ 

Total revenues from external 
customers 

Items excluded: 

Revenues from other retail 
activities (2) 
Other revenues from external 
customers (4) 

Store location net retail sales 
Store contribution as a percentage of 
store location net retail sales 

  $ 

Total net income (loss) as a 

percentage of total revenues 

1.3 %     

(7.2 %)     

0.1 %     

(0.9 %)     

(30.5 %)     

(5.3 %) 

(1)  General and administrative expense consists primarily of non-store related expenses such as management compensation, travel, 
information  systems,  accounting,  purchasing  and  legal  costs.  Additionally,  non-store  related  depreciation  and amortization, 
store closing and pre-opening expenses are included within general and administrative expense as well as certain intercompany 
charges in Europe. Further, general and administrative expenses include marketing costs, primarily payroll and related benefits 
expense, but exclude advertising expenses, which are included in store contribution. 

(2)  Other retail activities are comprised primarily of our e-commerce sites, stores not open for the full year and adjustments to 

deferred revenue related to our loyalty program and gift card breakage. 

(3)  Other contribution includes commercial revenue, international franchising and intercompany revenues as well as all expenses 
attributable  to  the  commercial  and  international  franchising  segments,  excluding  interest  expense  (income)  and  income  tax 
expense (benefit).  

(4)  Other revenues from external customers are comprised of commercial revenue and international franchising. 

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Liquidity and Capital Resources  

Our  cash  requirements  are  primarily  for  the  opening,  remodeling  or  reformatting  of  stores,  installation  and  upgrades  of 
information systems and working capital. Over the past several years, we have met these requirements through cash generated from 
operations. 

Net cash provided by operating activities 
Net cash used in investing activities 
Net cash used in financing activities 
Effect of exchange rates on cash 

Net increase (decrease) in cash, cash equivalents and restricted 

cash 

Fiscal year ended 

February 1, 
2020 

February 2, 
2019 

$ 21,609 
(12,384) 
(245) 
(140) 

$ 9,586 
(11,253) 
(2,359) 
421 

$ 8,840 

$ (3,605) 

Operating Activities. Cash flows provided by operating activities were $21.6 million and $9.6 million in fiscal years 2019 and 
2018, respectively. Cash flows from operating activities increased in fiscal 2019 as compared to 2018 primarily due to an increase 
in net income and lower inventory, partially offset by an increase in receivables and a decrease in accounts payable as of the end of 
the fiscal year and lower gift cards and deposits balances as a result of higher redemption rates. 

Investing Activities. Cash flows used in investing activities were $12.4 million and $11.3 million in fiscal years 2019 and 2018, 
respectively. Cash used in investing activities in fiscal 2019 increased as compared to fiscal 2018 primarily related to upgrades of 
central office information technology systems including construction-in-progress costs for a new warehouse management system. 

Financing  Activities.  Financing  activities  used  cash  of  $0.2 million  and $2.4  million in  fiscal  years 2019  and  2018, 
respectively. Cash used in financing activities in fiscal 2019 decreased as compared to fiscal 2018 as the Company did not borrow 
on its credit facility and did not repurchase shares during the year, compared to stock repurchases of $2.2 million fiscal 2018. 

Capital Resources. As of February 1, 2020, we had a cash balance of $26.7 million, of which 85% was domiciled within the 

United States. 

As of February 1, 2020, we had a bank line of credit that provides a maximum borrowing capacity of $20 million. Borrowings 
under  the  credit  agreement  are  secured  by  our assets  and  a  pledge  of  66%  of  our  ownership  interest  in  certain  of  our  foreign 
subsidiaries. The credit agreement expires on December 31, 2020 and contains various restrictions on indebtedness, liens, guarantees, 
redemptions, mergers, acquisitions or sale of assets, loans, transactions with affiliates, investments and includes an anti-hoarding 
clause, which precludes borrowings that would cause our cash balance to exceed $5 million. The agreement limits the conditions 
under which we may declare dividends and repurchase shares. For example, we may not use the proceeds of the line of credit to 
repurchase shares of our common stock. The commitment fee is 0.25% per annum and borrowings bear interest at LIBOR plus 
3.25%. Financial covenants included maintaining a minimum fixed charge coverage ratio and not exceeding a maximum funded 
debt to EBITDA ratio as of the end of the fourth quarter of fiscal 2019 (as defined in the credit agreement). In addition, our Company 
has a $1.0 million letter of credit against the line at the end of fiscal 2019. 

As of  February 1, 2020: (i) our  Company was in compliance with all covenants; (ii) there were no borrowings under the line 
of credit; and (iii) there was $19.0 million available for borrowing under the line of credit. Due to the impacts of COVID-19  and 
the closure of our owned and operated stores, our financial performance in the first quarter of fiscal 2020 will be negatively impacted. 
As a result, it is likely that we will be unable to comply with certain covenants in our existing line of credit. With 120 locations with 
natural  lease  events  before  the  end of fiscal  2020  and over  70%  lease  optionality  within  the next  three  years,  our  flexible  lease 
portfolio provides us with a natural hedge during these unusual times and provides additional leverage in our discussion with our 
landlords. In addition, we are in discussions with our current lender and we are exploring other options to access alternative liquidity 
sources which may include other lenders, government assistance and monetization of existing Company assets. 

31 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Most of our retail stores are located within shopping malls and all are operated under leases classified as operating leases. Our 
leases in North America have shifted to shorter term leases to provide flexibility in aligning stores with market trends. Our leases 
typically require us to pay personal property taxes, our pro rata share of real property taxes of the shopping mall, our own utilities, 
repairs and maintenance in our store, a pro rata share of the malls’ common area maintenance and, in some instances, merchant 
association fees and media fund contributions. Many leases contain incentives to help defray the cost of construction of a new store. 
Typically, a portion of the incentive must be repaid to the landlord if we choose to terminate the lease. In addition, some of these 
leases  contain  various  restrictions  relating  to  change  in  control  of  our  company.  Our  leases  also  subject  us  to  risks  relating  to 
compliance  with  changing  mall  rules  and  the  exercise  of  discretion  by  our  landlords  on  various  matters,  including  rights  of 
termination in some cases. Rents are invoiced monthly and paid in advance. 

COVID-19 has caused public health officials to recommend precautions to mitigate the spread of the virus, that has caused us 
to recently enact widespread temporary store closures and our landlords to temporarily close certain of the malls in which our stores 
operate.  There  is  significant  uncertainty  surrounding  the  ultimate  duration  of  these  closures  and  consumer  willingness  to  visit 
shopping malls once they reopen. The impact of these temporary store and shopping mall closures on our current rent obligations 
remains uncertain and we may be limited in our ability to obtain rent abatements or landlord concessions of rent otherwise payable 
during this period of temporary store closures. 

Our leases in the U.K. and Ireland typically have terms of ten years and generally contain a provision whereby every fifth year 
the rental rate can be adjusted to reflect the current market rates. The leases typically provide the lessee with the first right for renewal 
at the end of the lease. We may also be required to make deposits and rent guarantees to secure new leases as we expand. Real estate 
taxes also change according to government time schedules to reflect current market rental rates for the locations we lease. Rents are 
invoiced monthly and quarterly and paid in advance. 

Capital spending in fiscal 2019 totaled $12.4 million, primarily to support new store openings, refresh of store formats or the 

repositioning of locations and IT infrastructure. 

In August 2017, our Board of Directors adopted a share repurchase program authorizing the repurchase of up to $20 million 
of our common stock. From the date of the program approval through February 1, 2020, we repurchased a total of 1.3 million shares 
at an average price of $8.75 per share for an aggregate amount of $11.2 million. As of February 1, 2020, we had $8.8 million of 
availability under the 2017 Share Repurchase Program. Because of our determination to manage our resources conservatively, we 
do not anticipate resuming share repurchases under the 2017 Share Repurchase Program in fiscal 2020. 

We believe cash on hand will be sufficient to fund our working capital and other cash flow requirements for the near future. 
If  additional  capital  is  needed,  we  may monetize Company  assets  including  the  Company  owned  warehouse  in  Ohio, 
inventory, implement  further  employee  furloughs,  and  forego  capital  expenditures  and  other  discretionary  expenses. In  addition, 
based on historical promotional activities, such as our Pay Your Age Day events and National Teddy Bear Day, we could quickly 
and profitably convert inventory to cash in our stores when they reopen.  

Off-Balance Sheet Arrangements  

None. 

Contractual Obligations and Commercial Commitments  

Not applicable. 

Inflation  

We do not believe that inflation has had a material adverse impact on our business or operating results during the periods 

presented. However, we can provide no assurance that our business will not be affected by inflation in the future. 

32 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Critical Accounting Estimates  

The preparation of financial statements in conformity with generally accepted accounting principles requires the appropriate 
application of certain accounting policies, which require us to make estimates and assumptions about future events and their impact 
on amounts reported in our financial statements and related notes. Since future events and their impact cannot be determined with 
certainty, the actual results will inevitably differ from our estimates. Such differences could be material to the financial statements. 

We believe application of accounting policies, and the estimates inherently required therein, are reasonable. These accounting 
policies  and  estimates  are  periodically  reevaluated,  and  adjustments  are  made  when  facts  and  circumstances  dictate  a  change. 
Historically, we have found our application of accounting policies to be appropriate, and actual results have not differed materially 
from those determined using necessary estimates. 

Our accounting policies are more fully described in Note 2 to our consolidated financial statements, which appear elsewhere 

in this Annual Report on Form 10-K. We have identified the following critical accounting estimates: 

Long-Lived Assets  

In  accordance  with  ASC  360-10-35  we  assess  the  potential  impairment  of  long-lived  assets  annually  or  when  events  or 
changes in circumstances indicate that the carrying value may not be recoverable. Recoverability is measured by comparing the 
carrying amount of an asset, or asset group, to expected future net cash flows generated by the asset, or asset group. If the carrying 
amount exceeds its estimated undiscounted future cash flows, the carrying amount is compared to its fair value and an impairment 
charge is recognized to the extent of the difference. Fair value is calculated as the present value of estimated future cash flows for 
each asset group. The calculation of fair value could increase or decrease depending on changes in the inputs and assumptions used, 
and could fall below book value due to the impact of the coronavirus outbreak or changes in the financial performance of the asset 
group, future growth rate and discount rate, resulting in future impairments in 2020. 

For purposes of evaluating store assets for impairment, we have determined that each store location is an asset group, inclusive 
of the right-of-use asset attributable to each store. Factors that we consider important which could individually or in combination 
trigger an impairment review include, but are not limited to, the following: (1) significant underperformance relative to historical or 
projected future operating results; (2) significant changes in the manner of our use of the acquired assets or the strategy for our 
overall business; and (3) significant changes in our business strategies and/or negative industry or economic trends. We assess events 
and  changes  in  circumstances  or  strategy  that  could  potentially  indicate  that  the  carrying  value  of  long-lived  assets  may  not  be 
recoverable as they occur. Due to the significance of the fourth quarter to individual store locations, we assess store performance 
quarterly, using the full year’s results. We consider a historical and/or projected negative cash flow trend for a store location to be 
an indicator that the carrying value of that asset group may not be recoverable. Impairment charges related to this assessment are 
typically included in cost of merchandise sold – retail as a component of income (loss) before income taxes in the DTC segment. 
See Note 6 - Property and Equipment, Net to our consolidated financial statements for further discussion. 

Additionally, we consider a more likely than not assessment that an individual location will close prior to the end of its lease 
term as a triggering event to review the store asset group for recoverability. These assessments are reviewed on a quarterly basis. 
When indicated, the carrying value of the assets is reduced to fair value, calculated as the estimated future cash flows for each asset 
group. 

In the event that we decide to close any or all of these stores in the future, we may be required to record additional impairments, 
lease termination fees, severance and other charges. Impairment losses in the future are dependent on a number of factors such as 
site  selection,  general  economic  trends,  public  health  issues  (such  as  the  COVID-19  pandemic) and  thus  could  be  significantly 
different than historical results. The assumptions used in future calculations of fair value may change significantly which could result 
in further impairment charges in future periods. 

33 

  
  
  
  
  
  
  
  
  
  
  
Revenue Recognition 

For  the  Company’s  gift  cards, revenue  is  deferred  for  single  transactions  until  redemption  including any  related gift  card 
discounts. Historically, most gift card redemptions have occurred within three years of acquisition and approximately 75% of gift 
cards have been redeemed within the first twelve months. In addition, unredeemed gift cards or breakage revenue is recorded in 
proportion to the customer’s redemption pattern using an estimated breakage rate based on historical experience. 

For certain qualifying transactions, a portion of revenue transactions are deferred for the obligation related to the Company’s 
loyalty program or when a material right in the form of a future discount is granted. In these transactions, the transaction price is 
allocated to the separate performance obligations based on the relative standalone selling price. The standalone selling price for the 
points earned for the Company’s loyalty program is estimated using the net retail value of the merchandise purchased, adjusted for 
estimated  breakage  based  on  historical  redemption  patterns.  The  revenue  associated  with the  initial  merchandise  purchased  is 
recognized immediately and the value assigned to the points is deferred until the points are redeemed, forfeited or expired. In regards 
to the consolidated balance sheet, contract liabilities for gift cards are classified as gift cards and customer deposits, and contract 
liabilities related to the loyalty program are classified as deferred revenue and other. 

See Note 3 - Revenue for additional information. 

Leases  

On  February  3,  2019,  the  Company  adopted  ASC  842,  Leases.  Under  ASC  842,  at  lease  commencement,  the  Company 
recognizes an asset for the right to use the leased asset and a liability based on the present value of the unpaid fixed lease payments. 
Operating lease costs are recognized on a straight-line basis as lease expense over the lease term. The adoption of ASC 842 resulted 
in the recognition of right-of-use operating lease assets and operating lease liabilities of approximately $151.5 million and $176.2 
million, respectively, as of February 3, 2019. The cumulative effect of adopting the standard resulted in an adjustment to retained 
earnings of $7.4 million upon adoption, which represents impairment charges to the right-of-use assets associated with stores whose 
fixed assets have been previously impaired or had indicators of impairment, and whose right-of-use-assets were determined to be 
above fair market value. 

Fair value of the right-of-use asset was determined using a discounted cash flow analysis, considering market rent and market 
discount rates. The majority of our leases do not provide an implicit rate and therefore, the Company estimates the incremental 
borrowing discount rate based on information available at lease commencement. The discount rates used are indicative of a synthetic 
credit rating based on quantitative and qualitative analysis and adjusted one notch higher to estimate a secured credit rating. For non-
U.S. locations, a risk-free rate yield based on the currency of the lease is used to estimate the incremental borrowing rate. 

The Company is a party to a significant number of lease contracts and certain aspects of adopting ASC 842, including the 
estimates of the incremental borrowing rate and impairment of the right-of-use asset upon adoption, required significant management 
judgment. Refer to Note 4 - Leases to the consolidated financial statements for additional information regarding ASC 842. 

34 

  
  
  
  
  
  
  
  
  
  
Income Taxes  

We recognize deferred tax assets and liabilities for the expected future tax consequences of temporary differences between the 
tax basis of its assets and liabilities and the consolidated financial statement carrying amounts. Deferred tax assets generally represent 
future tax benefits to be received when tax credit or net operating loss carryforwards can be applied against future taxable income 
or  when  expenses  previously  reported  in  our  consolidated  financial  statements  become  deductible  for  income  tax  purposes.  A 
deferred  tax  asset  valuation  allowance  is  required  when  some  portion  or  all  of  the  deferred  tax  assets  may  not  be  realized.  We 
consider the weight of all available evidence, both positive and negative, in assessing the realizability of the deferred tax assets by 
each taxing jurisdiction. We consider the Company’s ability to carry back its tax losses or credits for refunds, reversals of existing 
taxable temporary differences, the availability of tax planning strategies and projections of future taxable income. In light of the 
negative impacts of COVID-19, the Company will continue to evaluate the realizability of deferred tax assets, which may result in 
additional valuation allowances being recorded in certain jurisdictions in 2020. As we have incurred a cumulative book loss in the 
U.K. over the three-year period ended February 2, 2019, we evaluated the realizability of our U.K. deferred tax assets based on an 
analysis of all available positive and negative evidence.  The three-year cumulative loss is a significant piece of negative evidence. 
We  are  required  to  give  objective  historical  evidence  more  weight  than  subjective  evidence,  such  as  forecasts  of  future 
income.  Accordingly, in the fourth quarter of fiscal 2018, the Company recorded a $3.7 million valuation allowance on its U.K. 
deferred tax assets and continued to record valuation allowances against its U.K. deferred tax assets in fiscal 2019. 

Recent Accounting Pronouncements  

See Note 2 – Summary of Significant Accounting Policies for additional information. 

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

Not applicable. 

ITEM 8.     FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  

The financial statements and schedules are listed under Item 15(a) and filed as part of this Annual Report on Form 10-K. 

ITEM 9.     CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 

DISCLOSURE  

None. 

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ITEM 9A.     CONTROLS AND PROCEDURES  

Evaluation of Disclosure Controls and Procedures  

Our  management,  with  the  participation  of  our  President  and  Chief  Executive  Officer  and  Chief  Financial  Officer,  has 
evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under 
the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), as of the end of the period covered by this report. Our 
disclosure controls and procedures are designed to ensure that information we are required to disclose in the reports filed or submitted 
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and 
forms  and  is  accumulated  and  communicated  to  management,  including  our  certifying  officers,  as  appropriate  to  allow  timely 
decisions  regarding  required disclosure.  Based  on  the foregoing  evaluation, our  management,  including  the  President  and  Chief 
Executive Officer and Chief Financial Officer, concluded that our disclosure controls and procedures were effective as of February 
1, 2020, the end of the period covered by this Annual Report. 

It should be noted that our management, including the President and Chief Executive Officer and the Chief Financial Officer, 
does not expect that our disclosure controls and procedures or internal controls will prevent all error and all fraud. A control system, 
no matter how well conceived or operated, can provide only reasonable, not absolute, assurance that the objectives of the control 
system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of 
controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls 
can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. These 
inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of 
simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or 
more  people,  or  by  management  override  of  the  controls.  The  design  of  any  system  of  controls  is  based  in  part  upon  certain 
assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated 
goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the 
degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control 
system, misstatements due to error or fraud may occur and not be detected. 

 Management’s Report on Internal Control Over Financial Reporting  

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined 
in Rule 13a-15(f) under the Securities Exchange Act of 1934. Under the supervision and with the participation of our management, 
including the President and Chief Executive Officer and the Chief Financial Officer, we conducted an evaluation of the effectiveness 
of our internal control over financial reporting as of February 1, 2020. Our management, with the participation of our President and 
Chief Executive Officer and our Chief Financial Officer, also conducted an evaluation of our internal control over financial reporting 
to determine whether any changes occurred during the period covered by this report that have materially affected, or are reasonably 
likely  to  materially  affect,  our  internal  control  over  financial  reporting.  All  internal  control  systems  have  inherent  limitations, 
including the possibility of circumvention and overriding the control. Accordingly, even effective internal control can provide only 
reasonable  assurance  as  to  the  reliability  of  financial  statement  preparation  and  presentation. Further,  because  of  changes  in 
conditions, the effectiveness of internal control may vary over time. 

In making its evaluation, our management used the criteria set forth by the Committee of Sponsoring Organizations of the 
Treadway Commission (“COSO”) in Internal Control-Integrated Framework (2013 framework). Based upon this evaluation, our 
management has concluded that our internal control over financial reporting as of February 1, 2020 is effective. 

Our independent registered public accounting firm, Ernst & Young LLP, has audited the effectiveness of our internal control 

over financial reporting, as stated in its report which is included herein. 

Changes in Internal Control over Financial Reporting  

There were no changes in internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) that 
occurred during the fiscal 2019 fourth quarter that have materially affected, or are reasonably likely to materially affect, our internal 
control over financial reporting. 

36 

  
  
  
  
  
  
  
  
  
  
  
  
Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of Build-A-Bear Workshop, Inc.  

Opinion on Internal Control Over Financial Reporting 

We have audited Build-A-Bear Workshop, Inc. and Subsidiaries’ internal control over financial reporting as of February 1, 2020, 
based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Build-A-Bear Workshop, Inc. and Subsidiaries 
(collectively, the Company) maintained, in all material respects, effective internal control over financial reporting as of February 
1, 2020, based on the COSO criteria. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States) 
(PCAOB), the consolidated balance sheets of Build-A-Bear Workshop, Inc. and Subsidiaries  as of February 1, 2020 and February 
2, 2019, the related consolidated statements of operations and comprehensive income (loss), stockholders’ equity and cash flows 
for each of the two years in the period ended February 1, 2020, and the related notes and the financial statement schedule listed in 
the Index at Item 15(a)(2) and our report dated April 16, 2020 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal 
Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities 
and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. 

Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial  reporting,  assessing  the  risk  that  a  material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable 
basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements. 

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Ernst & Young LLP 

St. Louis, Missouri 
April 16, 2020 

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ITEM 9B.  OTHER INFORMATION  

To mitigate the financial and short-term cash impact of the novel coronavirus (COVID-19) pandemic, on April 14, 2020, the 
Compensation and Development Committee (the “Committee”) of the Board of Directors of the Company and each of Company’s 
named executive officers (the “Executive Officers”) agreed to amend the Executive Officers’ employment agreements to (i) reduce 
each Executive Officer’s annual base salary by 20% (the “Salary Reductions”) and (ii) defer bonus amounts owed to the Executive 
Officers for the fiscal year ended February 1, 2020 under the Company’s Fiscal 2019 Bonus Plan (the “Bonus Deferrals”). The 
Committee also approved an amendment to the Company’s Fiscal 2019 Bonus Plan providing for the Bonus Deferrals. 

The  Salary  Reductions  are  effective  from  March  29,  2020  through  and  including  the  earliest  of  (A) December  31,  2020, 
(B) the date on which the Committee approves the ending of the Salary Reductions, and (C) the date on which the then-current non-
Executive Officers of the Company who were employed by the Company as of March 15, 2020 and whose base salaries were reduced 
as a result of the COVID-19 pandemic have had their respective annual base salaries returned to at or above their respective annual 
base salary amounts as of March 15, 2020. 

The Bonus Deferrals shall be paid by Company in a lump sum on December 31, 2020 or, if approved by the Committee, in 
one or more installments on or prior to December 31, 2020. In the event the employment of an Executive Officer terminates prior to 
payment of the Bonus Deferral due to death or disability, termination by Company without Cause, or pursuant to Employee’s right 
to  terminate  the  Agreement  for  Good  Reason,  as  each  term  is  defined  in  such  Executive  Officer’s  employment  agreement,  as 
amended, the Bonus Deferral for such Executive Officer will be paid at the time such bonus would have been paid pursuant to the 
amended employment agreement as if the Executive Officer’s employment continued until the payment date. 

Other than provisions relating to the Salary Reductions and Bonus Deferrals, the remaining terms of each Executive Officer’s 

employment agreement remain unchanged. 

On April 14, 2020, the Committee also awarded shares of time-based restricted stock to the Executive Officers as follow: 

Sharon John: 70,000; Jennifer Kretchmar: 41,431; and J. Christopher Hurt: 40,980. 

The  terms  of  the  time-based  restricted  stock  are  as  set  forth  in  the  Company’s  Restricted  Stock  Agreement  (the  “Award 
Agreement”). Each Executive Officer’s restricted stock award vests in full on April 14, 2021 if such Executive Officer is still an 
employee of the Company on that date or if the Executive Officer’s employment has been terminated by the Company without Cause 
or the Executive has terminated his or her employment with the Company for Good Reason (as each term is defined in the Executive 
Officer’s employment agreement with the Company, as amended) prior to April 14, 2021. Vesting will be accelerated upon a change 
in control or, in certain circumstances, upon death or termination of employment with the Company due to disability, subject to the 
terms set forth in the Award Agreement. The time-based restricted stock carries voting and dividend rights from the date of grant. 

At the recommendation of the Committee, the Board of Directors of the Company ratified and approved the above-mentioned 

employment agreement amendment and the award of time-based restricted stock to the President and Chief Executive Officer. 

38 

  
  
  
  
  
  
  
  
  
  
PART III  

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  

Information concerning directors, appearing in the sections titled “Directors,” “The Board of Directors and its Committees,” 
and “Committee Charters, Corporate Governance Guidelines, Business Conduct Policy and Code of Ethics” in our Proxy Statement 
(the “Proxy Statement”) to be filed with the SEC in connection with our Annual Meeting of Stockholders scheduled to be held on 
June 11, 2020, is incorporated by reference in response to this Item 10. 

Business Conduct Policy  

The Board of Directors has adopted a Business Conduct Policy applicable to our directors, officers and employees, including 
all executive officers. The Business Conduct Policy has been posted in the Investor Relations section of our corporate website at 
http://ir.buildabear.com.  We  intend  to  satisfy  the  amendment  and  waiver  disclosure  requirements  under  applicable  securities 
regulations by posting any amendments of, or waivers to, the Business Conduct Policy on our website. 

The information appearing in the sections titled “Committee Charters, Corporate Governance Guidelines, Business Conduct 

Policy and Code of Ethics” in the Proxy Statement is incorporated by reference in response to this Item 10. 

Executive Officers and Key Employees  

Sharon Price John, 56, was appointed to the Board of Directors on June 3, 2013, in connection with her employment as Chief 
Executive Officer and Chief President Bear of the Company. Effective March 2016, she now holds the title of President and Chief 
Executive Officer. From January 2010 through May 2013, Ms. John served as President of Stride Rite Children’s Group LLC, a 
division  of  Wolverine  World  Wide,  Inc.,  which  designs  and  markets  footwear  for  children.  From  2002  through  2009,  she  held 
positions of broadened portfolio and increased responsibility at Hasbro, Inc., a multinational toy and board game company, including 
as General Manager & Senior Vice President of its U.S. Toy Division from 2006 to 2008 and General Manager & Senior Vice 
President of its Global Preschool unit from June 2008 through 2009. Ms. John also founded and served as Chief Executive Officer 
of Checkerboard Toys, served as Vice President, U.S. Toy Division with VTech Industries, Inc., and served in a range of roles at 
Mattel, Inc. She started her career in advertising, overseeing accounts such as Hershey’s and the Snickers/M&M Mars business. Ms. 
John serves on the Board of Directors of Jack in the Box Inc., a publicly traded restaurant company. 

Eric Fencl, 57, joined Build-A-Bear Workshop in July 2008 as Chief Bearrister—General Counsel. Effective October 2015, he now 
holds  the  title  of  Chief  Administrative  Officer,  General  Counsel  and  Secretary.  Prior  to  joining  the  Company,  Mr.  Fencl  was 
Executive Vice President, General Counsel and Secretary for Outsourcing Solutions Inc., a national accounts receivable management 
firm  from  August  1998  to  June  2008.  From  September  1990  to  August  1998,  he  held  legal  positions  at  Monsanto  Company, 
McDonnell Douglas Corporation and Bryan Cave LLP. Mr. Fencl began his career as an auditor with Arthur Young & Company. 

J. Christopher Hurt, 54, joined Build-A-Bear Workshop in April 2015 as Chief Operations Officer. Prior to joining the Company, 
Mr.  Hurt  was  at  American  Eagle  Outfitters,  Inc.  from  2002  to  April  2015  in  various  senior  leadership  roles  of  increasing 
responsibility, including Senior Vice President, North America and Vice President/General Manager—Factory, Canada, Mexico 
Retail from 2011 to April 2015, and East Zone Vice President and Regional Director from 2002 to 2011. Before joining American 
Eagle Outfitters, Mr. Hurt held positions of increasing responsibility at companies including Polo Ralph Lauren and The Procter & 
Gamble Company. 

Jennifer Kretchmar, 47, joined Build-A-Bear Workshop in August 2014 as Chief Product Officer and Innovation Bear. Effective 
March 2016, she now holds the title of Chief Merchandising Officer. Prior to joining the Company, Ms. Kretchmar was Senior Vice 
President of Product and Brand Management with the Stride Rite Children’s Group of Wolverine World Wide, Inc. where since 
2004 she was responsible for the global product creation strategy for a diverse portfolio of children’s footwear brands, including 
Stride Rite, Sperry Top- Sider®, Saucony®, Keds®, Merrell®, Robeez®, Jessica Simpson® and Hush Puppies®. Before joining 
Stride Rite, Ms. Kretchmar held positions of increasing responsibility at The Timberland Company, Goldbug, and the United States 
Department of Agriculture Foreign Service. 

39 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Voin Todorovic, 45, joined Build-A-Bear Workshop in September 2014 as Chief Financial Officer. Prior to joining the Company, 
Mr.  Todorovic  was  employed  at  Wolverine  World  Wide,  Inc.,  a  leading  global  footwear  and  apparel  company,  where  since 
September 2013 he served as the head of finance and operations for its Lifestyle Group, which includes a portfolio of iconic brands 
such as Sperry Top-Sider®, Hush Puppies®, Keds®, and Stride Rite®. From 2011 to 2013 he was Vice President—Finance and 
Administration  of  the  Stride  Rite  Children’s  Group  business,  operating  in  wholesale,  direct  to  consumer  and  international 
franchising, and from 2010 to 2011 he was Vice President of the Performance + Lifestyle Group. Prior to his tenure at Wolverine 
World Wide he held positions of increasing responsibility at Collective Brands, Inc. and Payless ShoeSource. 

ITEM 11.  EXECUTIVE COMPENSATION  

The information contained in the sections titled “Executive Compensation” and “Board of Directors Compensation” in the 

Proxy Statement is incorporated herein by reference in response to this Item 11. 

ITEM 12.   SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED 

STOCKHOLDER MATTERS  

The information contained in the section titled “Security Ownership of Certain Beneficial Owners and Management” in the 

Proxy Statement is incorporated herein by reference in response to this Item 12. 

Equity Compensation Plan Information  

(a) 
Number of 
securities to 
be issued upon 
exercise of 
outstanding 
options, 
warrants and 
rights 

(b) 
Weighted-
average 

    exercise price of     
outstanding 
options, 
warrants and 
rights 

(c) 
Number of 
securities 
remaining 
available for 
future issuance 
under equity    
compensation 
plans 
(excluding 
securities 
reflected in 
column (a)) 

Plan category 

Equity compensation plans approved by 
security holders 
Total 

923,254     $ 
923,254     $ 

9.76       
9.76       

366,109   
366,109   

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE  

The information contained in the section titled “Related Party Transactions” in the Proxy Statement is incorporated herein by 

reference in response to this Item 13. 

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES  

The information contained in the sections titled “Principal Accountant Fees” and “Policy Regarding Pre-Approval of Services 
Provided by the Independent Registered Public Accounting Firm” in the Proxy Statement is incorporated herein by reference in 
response to Item 14. 

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ITEM  15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a)(1) Financial Statements  

PART IV  

The financial statements and schedules set forth below are filed on the indicated pages as part of this Annual Report on Form 
10-K. 

Report of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of February 1, 2020 and February 2, 2019  
Consolidated Statements of Operations and Comprehensive Income (Loss) for the fiscal years ended February 

1, 2020and February 2, 2019 

Consolidated Statements of Stockholders’ Equity for the fiscal years ended February 1, 2020and February 2, 
2019 
Consolidated Statements of Cash Flows for the fiscal years ended February 1, 2020and February 2, 2019 
Notes to Consolidated Financial Statements 
Schedule II - Valuation and Qualifying Accounts 

Page 
42 
43 

44 

45 
46 
47 
66 

41 

  
  
  
  
  
  
  
  
Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of Build-A-Bear Workshop, Inc. 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of Build-A-Bear Workshop, Inc. and Subsidiaries (collectively, 
the Company) as of February 1, 2020 and February 2, 2019, the related consolidated statements of operations and comprehensive 
income (loss), stockholders' equity and cash flows for each of the two years in the period ended February 1, 2020,  and the related 
notes and the financial statement schedule listed in the Index at Item 15(a)(2) (collectively referred to as the “consolidated financial 
statements”).  In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of 
the Company at February 1, 2020 and February 2, 2019, and the results of its operations and its cash flow for each of the two years 
in the period ended February 1, 2020, in conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States) 
(PCAOB), the Company's internal control over financial reporting as of February 1, 2020, based on criteria established in Internal 
Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013 
framework), and our report dated April 16, 2020 expressed an unqualified opinion thereon. 

Adoption of New Accounting Standard 

As discussed in Note 2 to the consolidated financial statements, the Company changed its method for accounting for leases in the 
year ended February 1, 2020 due to the adoption of ASU No. 2016-02, Leases (Topic 842). 

Basis for Opinion 

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required 
to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error 
or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether 
due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, 
evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting 
principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the  financial 
statements. We believe that our audits provide a reasonable basis for our opinion. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 2011. 
St. Louis, Missouri 
April 16, 2020 

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BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
(Dollars in thousands, except share data) 

   February 1, 

     February 2, 

2020 

2019 

ASSETS 

Current assets: 

Cash and cash equivalents 
Inventories, net 
Receivables, net 
Prepaid expenses and other current assets 

Total current assets 

Operating lease right-of-use asset 
Property and equipment, net 
Deferred tax assets 
Other intangible assets, net 
Other assets, net 
Total Assets 

  $ 

  $ 

LIABILITIES AND STOCKHOLDERS' EQUITY 

Current liabilities: 

Accounts payable 
Accrued expenses 
Operating lease liability short term 
Gift cards and customer deposits 
Deferred revenue and other 

Total current liabilities 

Operating lease liability long term 
Deferred rent 
Deferred franchise revenue 
Other liabilities 

Stockholders' equity: 
Preferred stock, par value $0.01, Shares authorized: 15,000,000; No shares 
issued or outstanding at February 1, 2020 and February 2, 2019 
Common stock, par value $0.01, Shares authorized: 50,000,000; 

Issued and outstanding: 15,205,981 and 14,953,142 shares, respectively 
Additional paid-in capital 
Accumulated other comprehensive loss 
Retained earnings 

Total stockholders' equity 

Total Liabilities and Stockholders' Equity 

  $ 

  $ 

See accompanying notes to consolidated financial statements. 

26,726     $ 
53,381       
11,526       
7,117       
98,750       

126,144       
65,855       
3,411       
-       
3,102       
297,262     $ 

15,680     $ 
16,536       
30,912       
20,231       
2,605       
85,964       

119,625       
-       
1,325       
1,717       

17,894   
58,356   
10,588   
12,960   
99,798   

-   
66,368   
3,099   
731   
2,050   
172,046   

22,551   
10,047   
-   
21,643   
1,936   
56,177   

-   
18,440   
1,625   
1,490   

-       

-   

152       
70,633       
(12,079 )     
29,925       
88,631       
297,262     $ 

150   
69,088   
(12,018 ) 
37,094   
94,314   
172,046   

43 

  
  
  
  
  
  
  
  
    
  
  
      
        
  
  
      
        
  
    
    
    
    
  
      
        
  
    
    
    
    
    
  
      
        
  
  
      
        
  
    
    
    
    
    
  
      
        
  
    
    
    
    
  
      
        
  
      
        
  
    
        
    
    
    
        
    
    
    
    
    
    
  
  
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS 
AND COMPREHENSIVE INCOME (LOSS) 
(Dollars in thousands, except share and per share data) 

Revenues: 
Net retail sales 

Commercial revenue 
International franchising 
Total revenues 

Costs and expenses: 

Cost of merchandise sold - retail 
Store asset impairment 
Cost of merchandise sold - commercial 
Cost of merchandise sold - international franchising 

Total cost of merchandise sold 

Consolidated gross profit 

Selling, general and administrative expense 
Interest expense, net 

Income (loss) before income taxes 

Income tax expense (benefit) 

Net income (loss) 

Foreign currency translation adjustment 

Comprehensive income (loss) 

Income (loss) per common share: 

Basic 
Diluted 

Shares used in computing common per share amounts: 

Basic 
Diluted 

Fiscal year ended 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

  $ 

  $ 
  $ 

323,491     $ 
11,892       
3,160       
338,543       

176,652       
-       
5,432       
2,836       
184,920       
153,623       
152,047       
15       
1,561       
1,300       
261     $ 

(60 )     
201     $ 

326,304   
6,560   
3,721   
336,585   

186,834   
5,195   
3,317   
2,485   
197,831   
138,754   
157,176   
85   
(18,507 ) 
(574 ) 
(17,933 ) 

(1,218 ) 
(19,151 ) 

0.02     $ 
0.02     $ 

(1.23 ) 
(1.23 ) 

14,711,334       
14,759,810       

14,591,270   
14,591,270   

See accompanying notes to consolidated financial statements. 

44 

  
  
  
  
  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
    
    
    
  
      
        
  
      
        
  
    
    
    
    
    
    
    
    
    
    
  
      
        
  
    
  
      
        
  
      
        
  
  
      
        
  
      
        
  
    
    
  
  
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY 
(Dollars in thousands) 

     Additional      

     Accumulated        
other 

   Common       paid-in 
capital 

stock 

    comprehensive      Retained 
     income (loss)       earnings 

Total 

Balance, February 3, 2018 

  $ 

150     $ 

66,843     $ 

(10,800 )   $ 

55,909     $ 

112,102   

Share repurchase and retirement 
Stock-based compensation 
Shares issued under employee stock plans 
Other comprehensive loss 
Net loss 

(2 )     
-       
2       
-       
-       

(1,058 )     
3,439       
(136 )     
-       
-       

-       
-       
-       
(1,218 )     
-       

(868 )     
-       
(14 )     
-       
(17,933 )     

(1,928 ) 
3,439   
(148 ) 
(1,218 ) 
(17,933 ) 

Balance, February 2, 2019 

  $ 

150     $ 

69,088     $ 

(12,018 )   $ 

37,094     $ 

94,314   

Stock-based compensation 
Shares issued under employee stock plans 
Adoption of new accounting standard 
Other 
Other comprehensive loss 
Net income 

-       
2       
-       

-       
-       

1,793       
(248 )     
-       
-       
-       
-       

-       
-       
-       
(1 )     
(60 )     
-       

-       
-       
(7,431 )     
1       
-       
261       

1,793   
(246 ) 
(7,431 ) 
-   
(60 ) 
261   

Balance, February 1, 2020 

  $ 

152     $ 

70,633     $ 

(12,079 )   $ 

29,925     $ 

88,631   

See accompanying notes to consolidated financial statements. 

45 

  
  
  
  
  
    
  
      
  
  
      
  
  
  
    
  
      
  
      
  
  
  
      
  
  
  
  
    
    
  
  
      
        
         
        
        
  
  
      
        
         
        
        
  
    
    
    
    
    
  
      
        
         
        
        
  
  
      
        
         
        
        
  
    
    
    
    
        
    
    
  
      
        
         
        
        
  
  
  
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(Dollars in thousands) 

Cash flows provided by operating activities: 

Net income (loss) 

Adjustments to reconcile net income to 
net cash provided by operating activities: 

Depreciation and amortization 
Stock-based compensation 
Asset impairment 
Deferred taxes 
Provision for doubtful accounts 
(Gain)/Loss on disposal of property and equipment 
Change in assets and liabilities: 

Inventories, net 
Receivables, net 
Prepaid expenses and other assets 
Accounts payable and accrued expenses 
Operating leases 
Gift cards and customer deposits 
Deferred revenue 

Net cash provided by operating activities 

Cash flows used in investing activities: 

Purchases of property and equipment 
Purchases of other assets and other intangible assets 
Proceeds from property insurance 

Net cash used in investing activities 

Cash flows used in financing activities: 

Proceeds from the exercise of employee stock options, net of withholding tax payments 
Borrowings under line of credit 
Repayments under line of credit 
Purchases of Company’s common stock 

Net cash used in financing activities 

Effect of exchange rates on cash 
Net increase (decrease) in cash, cash equivalents and restricted cash 
Cash, cash equivalents and restricted cash, beginning of period 
Cash, cash equivalents and restricted cash, end of period 

Supplemental disclosure of cash flow information: 
Total cash, cash equivalents and restricted cash 
Less: Restricted cash from long-term deposits (1) 

Total cash and cash equivalents 

Net cash paid (received) during the period for income taxes 

  $ 

  $ 

  $ 

  $ 

(1) See cash, cash equivalents and restricted cash in Note 2 - Summary of Significant Accounting Policies for further discussion. 

See accompanying notes to consolidated financial statements. 

46 

Fiscal year ended 

   February 1, 

     February 2, 

2020 

2019 

  $ 

261     $ 

(17,933 ) 

13,705       
2,877       
-       
(318 )     
(83 )     
(7 )     

5,053       
(805 )     
5,839       
(2,439 )     
(490 )     
(1,369 )     
(615 )     
21,609       

(12,384 )     
-       
-       
(12,384 )     

(245 )     
-       
-       
-       
(245 )     
(140 )     
8,840       
19,555       
28,395     $ 

28,395     $ 
(1,669 )     
26,726     $ 

16,042   
3,439   
5,871   
446   
1,029   
398   

(1,116 ) 
(3,452 ) 
98   
817   
224   
2,415   
1,308   
9,586   

(11,253 ) 
-   
-   
(11,253 ) 

(131 ) 
7,250   
(7,250 ) 
(2,228 ) 
(2,359 ) 
421   
(3,605 ) 
23,160   
19,555   

19,555   
(1,661 ) 
17,894   

(1,800 )   $ 

1,675   

  
  
  
  
  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
      
        
  
      
        
  
    
    
    
    
    
    
      
        
  
    
    
    
    
    
    
    
    
      
        
  
    
    
    
    
      
        
  
    
    
    
    
    
    
    
    
  
      
        
  
      
        
  
    
  
      
        
  
  
      
        
  
  
  
Notes to Consolidated Financial Statements  

(1)   Description of Business and Basis of Preparation 

Build-A-Bear  Workshop,  Inc.  and  subsidiaries  (collectively,  the  “Company”)  is  a  specialty  retailer  of  plush  animals  and 
related products.  The  Company began  operations  in  October 1997.  The Company  sells  its products  through  its  372 corporately-
managed locations operated primarily in leased mall locations in the United States (“U.S.”), Canada, China, Denmark, Ireland, Puerto 
Rico and the United Kingdom (“U.K.”) along with its e-commerce sites. With the exception of China, operations in foreign countries 
where the Company does not have corporately-managed locations are through franchise agreements. 

The  Company’s  consolidated  financial statements  have  been prepared  in  accordance with  accounting  principles generally 
accepted in the U.S. (“GAAP”). Certain amounts in prior fiscal periods have been reclassified to conform to current year presentation 
with  no  impact  to  the  consolidated  statement of operations  and  comprehensive  income  (loss) (e.g.,  store preopening  is  included 
within selling, general and administrative and store impairment is disclosed separately from cost of merchandise sold —retail). 

(2)   Summary of Significant Accounting Policies 

For each accounting topic that is addressed in its own note, the description of the accounting policy may be found in the 
related note. The Company’s other significant accounting policies applied in the preparation of the accompanying consolidated 
financial statements are as follows: 

Principles of Consolidation  

The accompanying consolidated financial statements include the accounts of Build-A-Bear Workshop, Inc. and its wholly-

owned subsidiaries. All significant intercompany accounts are eliminated in consolidation. 

Fiscal Year  

The Company operates on a 52- or 53-week fiscal year ending on the Saturday closest to January 31. The periods presented in 
these  financial  statements  are  fiscal 2019  (52  weeks  ended  February  1,  2020)  and  fiscal 2018  (52  weeks  ended  February  2, 
2019). References to years in these financial statements relate to fiscal years or year ends rather than calendar years. 

Cash, Cash Equivalents and Restricted Cash 

Cash and cash equivalents include cash and short-term highly liquid investments with an original maturity of three months or 
less held in both domestic and foreign financial institutions. In addition, the Company has long-term deposits at multiple institutions 
to satisfy contractual terms with one landlord in China and the UK Customs Authority (unrelated to the matter discussed in Note 10 
- Commitments and Contingencies). The Company presents these as long-term deposits within other non-current assets within the 
consolidated balance sheet. These deposits are considered restricted cash and disclosed within the supplemental disclosure within 
the condensed consolidated statement of cash flows. The change in the balance of these deposits from fiscal 2018 to fiscal 2019 is 
the result of the foreign currency remeasurement of the British Pound. 

The  majority  of  the  Company’s  cash  and  cash  equivalents  exceed  federal  deposit  insurance  limits.  The  Company  has  not 
experienced any losses in such accounts and management believes that the Company is not exposed to any significant credit risk on 
cash and cash equivalents. 

Inventories  

Inventories are stated at the lower of cost or net realizable value, with cost determined on an average-cost basis. Inventory 
includes supplies of $3.2 million and $2.9 million as of February 1, 2020 and February 2, 2019, respectively. A reserve for estimated 
shortage  is  accrued  throughout  the  year  based  on  detailed  historical  averages.  The  inventory  reserve  was  $0.8 million  and 
$0.9 million as of February 1, 2020 and February 2, 2019, respectively. 

47 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Receivables  

Receivables consist primarily of amounts due to the Company in relation to tenant allowances, wholesale and corporate product 
sales,  franchisee  royalties  and  product  sales,  certain  amounts  due  from  taxing  authorities  and  licensing  revenue.  The  Company 
assesses the collectability of all receivables on an ongoing basis by considering its historical credit loss experience, current economic 
conditions, and other relevant factors. Based on this analysis, the Company has established an allowance for doubtful accounts of 
$6.3 million and $5.4 million as of February 1, 2020 and February 2, 2019, respectively. 

Property and Equipment  

Property and equipment consist of leasehold improvements, furniture and fixtures, computer equipment and software, building 
and land and are stated at cost. Leasehold improvements are depreciated using the straight-line method over the shorter of the useful 
life of the assets or the life of the lease which is generally ten years. Furniture and fixtures and computer equipment are depreciated 
using the straight-line method over the estimated service lives ranging from three to seven years. Computer software includes certain 
costs, including internal payroll costs incurred in connection with the development or acquisition of software for internal use and is 
amortized using the straight-line method over a period of three to five years. New store construction deposits are recorded at the 
time the deposit is made as construction-in-progress and reclassified to the appropriate property and equipment category at the time 
of  completion  of  construction,  when  operations  of  the  store  commence.  Maintenance  and  repairs  are  expensed  as  incurred  and 
improvements are capitalized. Gains or losses on the disposition of fixed assets are recorded upon disposal. 

Leases 

In the first quarter of 2019, the Company adopted ASC 842, Leases, using the modified retrospective approach. Results for 
2019 are presented under ASC 842, while the prior period consolidated financial statements have not been adjusted and continue 
to be presented under the accounting standard in effect at that time. 

The majority of the Company's leases relate to retail stores and corporate offices. For leases with terms greater than 12 months, 
the Company records the related asset and obligation at the present value of lease payments over the term. Most retail store leases 
have an original term of five to ten-year base period and include renewal options to extend the lease term beyond the initial base 
period and are typically much shorter than the original lease term giving the Company lease optionality. The renewal options are not 
included in the measurement of the right of use assets and right of use liabilities unless the Company is reasonably certain to exercise 
the optional renewal periods. Some leases also include early termination options, which can be exercised under specific conditions. 
Additionally, the Company may operate stores for a period of time on a month-to-month basis after the expiration of the lease term. 
The  Company's lease  agreements  do  not  contain  any  material  residual  value  guarantees  or  material  restrictive  covenants. 
Additionally, certain leases contain incentives, such as construction allowances from landlords and/or rent abatements subsequent 
to taking possession of the leased property. These incentives reduce the right-of-use asset related to the lease and are amortized 
through the right-of-use asset as reductions of expense over the lease term. 

The Company's leases typically contain rent escalations over the lease term and the Company recognizes expense for these 
leases on a straight-line basis over the lease term. The Company recognizes the related rental expense on a straight-line basis and 
records the difference between the recognized rental expense and amounts payable under the lease as part of the lease right-of-use 
asset. Some of the Company's leases include rent escalations based on inflation indexes and fair market value adjustments. Certain 
leases contain contingent rental provisions that include a fixed base rent plus an additional percentage of the store’s sales in excess 
of  stipulated  amounts.  Operating  lease  liabilities  are  calculated  using  the  prevailing  index  or  rate  at  lease  commencement. 
Subsequent escalations in the index or rate and contingent rental payments are recognized as variable lease expenses. 

For leases entered into or reassessed after the adoption of the new standard, the Company has elected the practical expedient 
allowed by the standard to account for all fixed consideration in a lease as a single lease component. Therefore, the lease payments 
used to measure the lease liability for these leases include fixed minimum rentals along with fixed operating costs such as common 
area maintenance and utilities. 

Most of the Company’s leases do not provide a readily available implicit interest rate. Therefore, the Company estimates the 
incremental borrowing discount rate based on information available at lease commencement. The discount rates used are indicative 
of a synthetic credit rating based on quantitative and qualitative analysis and adjusted one notch higher to estimate a secured credit 
rating.  For  non-U.S.  locations,  a  risk-free  rate  yield  based  on  the  currency  of  the  lease  is used  to  adjust  the  estimate  of  the 
incremental borrowing rate. 

48 

  
  
  
  
  
  
  
  
  
  
  
  
Other Intangible Assets  

Other intangible assets consist primarily of initial costs related to trademarks and other intellectual property. Trademarks and 
other intellectual property represent third-party costs that are capitalized and amortized over their estimated lives ranging from one 
to three years using the straight-line method. 

Other Assets  

Other  assets  consist  primarily  of  the  non-current  portion  of  prepaid  income  taxes  and  deferred  costs  related  to  franchise 
agreements. Deferred franchise costs are initial costs related to the Company’s franchise agreements that are deferred and amortized 
over the life of the respective franchise agreement.  

Long-lived Assets  

Whenever facts and circumstances indicate that the carrying value of a long-lived asset may not be recoverable, the carrying 
value is reviewed. If this review indicates that the carrying value of the asset will not be recovered, as determined based on projected 
undiscounted cash flows related to the asset over its remaining life, the carrying value of the asset is reduced to its estimated fair 
value.  The  Company  performs  an  annual  assessment  of  the  store  assets  in  the  direct-to-consumer  (“DTC”)  segment,  based  on 
operating  performance  and  forecasts  of  future  performance. Total  impairment  charges  were  immaterial  for  fiscal 2019 and  $5.9 
million  in  fiscal  2018.  These  impairment  charges  were  recorded  within  cost  of  merchandise  sold  and  selling,  general  and 
administrative expenses (See Note 6 - Property and Equipment for further discussion regarding the impairment of long-lived assets). 
The calculation of fair value requires multiple assumptions regarding our future operations to determine future cash flows, including 
but not limited to, sales volume, margin rates and discount rates. If different assumptions were used in the analysis, it is possible that 
the amount of the impairment charge may have been significantly different than what was recorded. In addition, our impairment 
assumptions  to  be  made  during  fiscal  2020  are  likely  to  be  negatively  impacted  by  COVID-19,  which  may  result  in  additional 
impairment charges.  

Revenue 

See Note 3 — Revenue for additional accounting information. 

Cost of Merchandise Sold  

Cost  of  merchandise  sold  -  retail  includes  the  cost  of  the  merchandise,  including  royalties  paid  to  licensors  of  third-party 
branded merchandise; store occupancy cost, including store depreciation and store asset impairment charges (See Note 5 – Property 
and  Equipment  for  further  discussion  regarding  the  impairment  of  long-lived  assets);  cost  of  warehousing  and  distribution; 
packaging; stuffing; damages and shortages; and shipping and handling costs incurred in shipment to customers. Cost of merchandise 
sold - commercial includes the cost of the merchandise, including royalties paid to licensors of third-party branded merchandise; 
cost  of  warehousing  and  distribution;  packaging;  stuffing;  damages  and  shortages;  and  shipping  and  handling  costs  incurred  in 
shipment to customers. 

Selling, General, and Administrative Expenses  

Selling,  general,  and  administrative  expenses  include  store  payroll  and  related  benefits, advertising,  credit  card fees, store 
supplies  and  store  closing  costs,  as  well  as  central  office  management  payroll  and  related  benefits,  travel,  information  systems, 
accounting,  insurance,  legal,  and  public  relations.  It  also  includes  depreciation  and  amortization  of  central  office  leasehold 
improvements, furniture, fixtures, and equipment, as well as amortization of trademarks and intellectual property. In addition, bad 
debt  expenses  and  accounts  receivable  related  charges  are  recorded. Further,  it  includes  store  preopening  expenses  which 
represent costs incurred prior to store openings, remodels and relocations including certain store set-up, labor and hiring costs, rental 
charges, payroll, marketing, travel and relocation costs. 

Advertising  

The  costs  of  advertising  and  marketing  programs  are  charged  to  operations  in  the  first  period  the  program  takes  place. 

Advertising expense was $12.2 million and $16.5 million for fiscal years 2019 and 2018, respectively. 

49 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Income Taxes  

Income taxes are accounted for using a balance sheet approach known as the liability method. The liability method accounts 
for deferred income taxes by applying the rate, based on enacted tax law, that will be in effect in the period in which the temporary 
differences between the book basis and the tax basis of assets and liabilities reverse or are settled. Deferred taxes are reported on a 
jurisdictional basis. 

Tax  positions  are  reviewed  at  least  quarterly  and  adjusted  as  new  information  becomes  available.  The  recoverability  of 
deferred tax assets is evaluated by assessing the adequacy of future expected taxable income from all sources, including reversal 
of taxable temporary differences, available tax planning strategies and forecasted operating earnings. These estimates of future 
taxable income inherently require significant judgment. To the extent it is considered more likely than not that a deferred tax asset 
will be not recovered, a valuation allowance is established. The negative impacts of COVID-19 may result in the establishment of 
additional valuation allowances in certain jurisdictions in fiscal 2020. 

The Company assesses its total liability for uncertain tax positions on a quarterly basis. The Company recognizes estimated 
interest and penalties related to unrecognized tax benefits in income tax expense. See Note 8—Income Taxes for further discussion. 

Income Per Share  

Under the two-class method, basic income per share is determined by dividing net income allocated to common stockholders 
by the weighted average number of common shares outstanding during the period. In periods of net loss, no effect is given to the 
Company’s participating securities as they do not contractually participate in the losses of the Company. Diluted income per share 
reflects the potential dilution that could occur if options to issue common stock were exercised. In periods in which the inclusion of 
such instruments is anti-dilutive, the effect of such securities is not given consideration. 

Stock-Based Compensation  

The  Company  has  share-based  compensation  plans  covering  certain  management  groups  and  its  Board  of  Directors.  The 
Company accounts for share-based payments utilizing the fair value recognition provisions of ASC 718. The Company recognizes 
compensation cost for equity awards over the requisite service period for the entire award and forfeitures as they occur. See Note 
12 — Stock Incentive Plans for additional information. 

Comprehensive Income (Loss)  

Comprehensive income (loss) is comprised of net income (loss) and foreign currency translation adjustments. 

Deferred Compensation Plan  

The Company maintains a Deferred Compensation Plan for the benefit of certain management employees. The investment 
funds offered to the participant generally correspond to the funds offered in the Company’s 401(k) plan, and the account balance 
fluctuates with the investment returns on those funds. The fair value of the assets, classified as trading securities, and corresponding 
liabilities are based on unadjusted quoted market prices for the funds in active markets with sufficient volume and frequency (Level 
1). As of February 1, 2020, the current portions of the assets and related liabilities of less than $0.1 million are presented in prepaid 
expenses  and  other  current  assets  and  accrued  expenses  in  the  accompanying  consolidated  balance  sheets,  and  the  non-current 
portions  of  the  assets  and  the  related  liabilities  of  $1.3 million  are  presented  in  other  assets,  net  and  other  liabilities  in  the 
accompanying consolidated balance sheets. As of February 2, 2019, the current portions of the assets and related liabilities of $0.1 
million are presented in prepaid expenses and other current assets and accrued expenses in the accompanying consolidated balance 
sheets, and the non-current portions of the assets and the related liabilities of $1.0 million are presented in other assets, net and other 
liabilities in the accompanying consolidated balance sheets. 

50 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
Fair Value of Financial Instruments  

For purposes of financial reporting, management has determined that the fair value of financial instruments, including cash 
and  cash  equivalents,  receivables,  short  term  investments,  accounts  payable  and  accrued  expenses,  approximates  book  value 
at February 1, 2020 and February 2, 2019. 

Use of Estimates  

The preparation of the consolidated financial statements requires management of the Company to make a number of estimates 
and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the 
date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. The 
assumptions used by management in future estimates could change significantly due to changes in circumstances, including, but not 
limited to, challenging economic conditions. Accordingly, future estimates may change significantly. Significant items subject to 
such estimates and assumptions include the calculation of revenue from gift card breakage, valuation of long-lived assets, including 
deferred income tax assets, and the determination of deferred revenue under the Company’s customer loyalty program. 

Sales Tax Policy  

The Company’s revenues in the consolidated statement of operations are net of sales taxes. 

Foreign Currency  

Assets and liabilities of the Company’s foreign operations with functional currencies other than the U.S. dollar are translated 
at the exchange rate in effect at the balance sheet date, while revenues and expenses are translated at average rates prevailing during 
the year. Translation adjustments are reported in accumulated other comprehensive income, a separate component of stockholders’ 
equity. Gains and losses resulting from foreign exchange transactions, including the impact of the re-measurement of the Company’s 
balance sheet, are recorded as a component of selling, general and administrative expenses. The Company recorded a loss of $0.1 
million and $1.0 million related to foreign currency in fiscal 2019 and 2018, respectively. 

Subsequent Events 

In March 2020, the World Health Organization announced that COVID-19 is a global pandemic. On March 17, 2020, the 
Company announced the temporary closure of all owned and operated stores in the United States, Canada, the United Kingdom, 
Denmark and Ireland as a result of the pandemic. In addition, on March 26, 2020, the Company announced the temporary closure of 
its warehouse and e-commerce fulfillment center in Ohio as it reviewed its process related to workplace safety, including social 
distancing  and  sanitation  practices  recommended  by  the  Centers  for  Disease  Control  and  Prevention.  The  Ohio  warehouse  was 
reopened on April 1, 2020 following the review and reconfiguration of workflow and workspaces to further promote social distancing 
and  minimize  interaction  as  orders  are  fulfilled.  While  the  e-commerce  business  in  the  United  States  and  the  United  Kingdom 
continue to serve customers during this crisis, the Company has experienced a loss of sales and earnings as a result of the store 
closures.  In  addition,  many  of  the  Company's  wholesale  customers  have  also  closed  their  retail  stores  affecting  their  inventory 
purchases. Although the store closures are expected to be temporary, the Company cannot estimate the duration of the store closures, 
the impact on our interactive retail experience once stores are reopened, or the full financial effect as a result of COVID-19. 

The  Company  is  taking  steps  to  manage  its  resources  conservatively  by  reducing  and/or  deferring  capital  expenditures, 
inventory purchases and operating expenses to mitigate the adverse impact of the pandemic. These steps include, but are not limited 
to, the furlough of over 90% of its workforce, effective March 29, 2020; pay reductions of 20% for those employees not placed on 
temporary leave, including the Company's executive officers and each of its named executive officers, effective March 29, 2020; the 
elimination of the first fiscal quarter 2020 annual cash retainers for all non-employee directors serving on the Company's Board of 
Directors; minimizing costs associated with closed retail facilities; reducing marketing expenses; reducing variable expenses during 
the store closure period; and investigating government relief options and applying if and when the Company believes it would be 
appropriate. In addition, the Company is working with its landlords to minimize costs associated with its closed retail facilities. 

51 

  
  
  
  
  
  
  
  
  
  
  
  
  
The Company has not borrowed on its credit facility as of April 13, 2020 and had approximately $23.8 million in operating 
cash. Due to the impacts of COVID-19  and the closure of our owned and operated stores, our financial performance in the first 
quarter of fiscal 2020 will be negatively impacted. As a result, it is likely that we will be unable to comply with certain covenants in 
our existing line of credit. The Company's liquidity may be negatively impacted if stores do not resume normal operations and the 
Company may be required to pursue additional sources of financing to meet its financial obligations. Obtaining such financing is 
not guaranteed and is largely dependent on market conditions and other factors. The Company believes that its current cash balance, 
along with the actions taken as outlined above, provides it with sufficient current liquidity. Future impact of COVID-19 may require 
further actions by the Company to improve its cash position, including but not limited to, monetizing Company assets including the 
Company owned warehouse in Ohio, inventory, implementing further employee furloughs, and foregoing capital expenditures and 
other discretionary expenses. 

On  March  27,  2020,  the  Coronavirus  Aid,  Relief,  and  Economic  Security  ("CARES")  Act  (the  "Act")  was  enacted.  The 
CARES Act is an approximately $2 trillion emergency economic stimulus package in response to the COVID-19 pandemic, which 
among other things contains numerous income tax provisions. Some of these tax provisions are expected to be effective retroactively 
for years ending before the date of enactment. The Company is currently evaluating the implications of the Act. 

Recent Accounting Pronouncements – Adopted in the current year 

In February 2016, the FASB issued new guidance on leases (“Topic 842"), which replaced most existing lease accounting 
guidance in U.S. GAAP. The core principle of Topic 842 is that an entity recognizes the rights and obligations resulting from leases 
as assets and liabilities for all leases with terms greater than 12 months. The lease liability is measured at the present value of the 
lease payments over the lease term. The right-of-use asset (“ROU”) is measured at the lease liability amount, adjusted for lease 
prepayments,  lease  incentives  received  and the  lessee’s  initial  direct  costs  (e.g.,  commissions).  Presentation of  leases  within  the 
consolidated statements of operations, except for additional impairment of ROU assets, which could be material given the size of 
ROU assets, and consolidated statements of cash flows is generally consistent with the historical lease accounting guidance. 

Effective February 3, 2019, the Company adopted the FASB guidance on leases (“Topic 842”). The Company adopted Topic 
842 using the modified retrospective transition approach, which includes a number of optional practical expedients that entities may 
elect to apply. The Company has elected certain practical expedients, including the package of practical expedients to not reassess 
prior conclusions related to contracts containing leases, lease classification and initial direct costs as well as an accounting policy to 
account for lease and non-lease components as a single component. The Company also elected the optional transition method that 
gives companies the option to use the effective date as the date of initial application on transition, and as a result, the Company will 
not adjust its comparative period financial information or make the new required lease disclosures for periods before the effective 
date. The Company has elected to make the accounting policy election for short-term leases. Consequently, short-term leases will 
be recorded as an expense on a straight-line basis over the lease term. The Company did not elect the hindsight practical expedient. 

Upon adoption and transition, the Company recognized a cumulative-effect charge of $7.4 million net of tax to the opening 
balance of retained earnings which represents impairment charges to the right-of-use assets associated with stores whose fixed assets 
have been previously impaired or had indicators of impairment, and whose right-of-use-assets were determined to be above fair 
market value. The fair value of the right-of-use asset was determined using a discounted cash flow analysis, considering market rent 
and market discount rates. 

52 

  
  
  
  
  
  
The table below presents the lease-related assets and liabilities recorded on the balance sheet as of adoption on February 3, 

2019. 

Assets 
Operating lease right-of-use assets 

Operating lease right-of-use assets 

  $ 

151,513   

Classification on the Balance Sheet 

   February 3,    
2019 

Liabilities 
Current - Operating 
Noncurrent - Operating 
Total lease liabilities 

Operating lease liability short term 
Operating lease liability long term 

34,672   
141,519   
176,191   

  $ 

Recent Accounting Pronouncements – Pending adoption 

In June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments-Credit Losses (Topic 326): Measurement of 
Credit Losses on Financial Instruments.” This ASU requires entities to report “expected” credit losses on financial instruments 
and other commitments to extend credit rather than the current “incurred loss” model. These expected credit losses for financial 
assets  held  at  the  reporting  date  are  to  be  based  on  historical  experience,  current  conditions  and  reasonable  and  supportable 
forecasts. This ASU will also require enhanced disclosures relating to significant estimates and judgments used in estimating 
credit losses, as well as the credit quality. As the Company is currently filing as a Smaller Reporting Company, this ASU is not 
effective until the fiscal year beginning after December 15, 2022. The Company is currently evaluating the impact the adoption 
of this ASU will have on our consolidated financial statements. 

In December 2019, the  FASB issued ASU No.  2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for 
Income Taxes,” which simplifies the accounting for income taxes by eliminating certain exceptions related to intraperiod tax 
allocation,  simplifies  certain  elements  of  accounting  for  basis  differences  and  deferred  tax  liabilities  during  a  business 
combination, and standardizes the classification of frachise taxes. The ASU is effective for fiscal years beginning after December 
15,  2020,  including  interim  periods  within  those  fiscal  years,  and  early  adoption  is  permitted.  The  Company  is  currently 
evaluating the impact the adoption of this ASU will have on our consolidated financial statements. 

(3)   Revenue  

Nearly all of the Company’s revenue is derived from retail sales (including e-commerce sites) and is recognized when control 
of the merchandise is transferred to the customer. The Company accounts for revenue in accordance with Topic 606. The Company's 
disaggregated revenue is fully disclosed as net sales to external customers by reporting segment and by geographic area (See Note 
15 —  Segment  Information  for  additional  information).  The  Company's  direct-to-consumer  reporting  segment  represents  nearly 
96% of consolidated revenue. The majority of these sales transactions are single performance obligations that are recorded when 
control is transferred to the customer. 

The following is a description of principal activities from which the Company generates its revenue, by reportable segment. 

The  Company’s  direct-to-consumer  segment  includes  the  operating  activities  of  corporately-managed  stores, other  retail-
delivered operations and online sales. Direct-to-consumer revenue is recognized when control of the merchandise is transferred to 
the customer and for the Company’s online sales, control generally transfers upon delivery to the customer. Revenue is measured as 
the amount of consideration, including any discounts or incentives, the Company expects to receive in exchange for transferring the 
merchandise.  Product  returns  have  historically  averaged  less  than  one-half  of  one  percent due  to  the  interactive  nature  of sales, 
where consumers customize their own stuffed animal. The Company has elected to exclude from revenue all collected sales, value 
add and other taxes paid by its customers. 

53 

  
  
  
  
  
  
  
  
  
    
  
  
  
  
      
  
  
    
  
  
    
    
  
  
  
  
  
  
  
  
  
  
For  the  Company’s  gift  cards,  revenue  is  deferred  for  single  transactions  until  redemption  including  any  related  gift  card 
discounts. Historically, most gift card redemptions have occurred within three years of acquisition and approximately 75% of gift 
cards have been redeemed within the first twelve months. In addition, unredeemed gift cards or breakage revenue is recorded in 
proportion  to  the  customer’s  redemption  pattern using  an  estimated  breakage  rate  based  on  historical  experience.  For  certain 
qualifying transactions, a portion of revenue transactions are deferred for the obligation related to the Company’s loyalty program 
or when a material right in the form of a future discount is granted. In these transactions, the transaction price is allocated to the 
separate performance obligations based on the relative standalone selling price. The standalone selling price for the points earned 
for  the  Company’s  loyalty  program  is  estimated using  the net  retail value  of  the  merchandise  purchased,  adjusted  for  estimated 
breakage  based  on  historical  redemption  patterns.  The  revenue  associated  with the  initial  merchandise  purchased  is  recognized 
immediately and the value assigned to the points is deferred until the points are redeemed, forfeited or expired. In regards to the 
consolidated balance sheet, contract liabilities for gift cards are classified as gift cards and customer deposits, and contract liabilities 
related to the loyalty program are classified as deferred revenue and other. 

The Company’s commercial segment includes transactions with other businesses and are mainly comprised of licensing the 
Company’s  intellectual  properties  for  third-party  use  and  wholesale  sales  of  merchandise,  supplies  and  fixtures.  Revenue  for 
wholesale sales is recognized when control of the merchandise or fixtures is transferred to the customer, which generally occurs 
upon delivery to the customer. The license agreements provide the customer with highly interrelated rights that are not distinct in 
the context of the contract and, therefore, have been accounted for as a single performance obligation and recognized as licensee 
sales occur. If the contract includes a guaranteed minimum, the minimum guarantee is recognized as licensee sales occur over the 
guarantee term until such time as royalties earned through licensee sales exceed the minimum guarantee. The Company classifies 
these guaranteed minimum contract liabilities as deferred revenue and other on the consolidated balance sheet. 

The Company’s international franchising segment includes the activities with franchisees who operate store locations in certain 
countries and includes development fees, sales-based royalties, merchandise, supplies and fixture sales. The Company’s obligations 
under  the  franchise  agreement  are  ongoing  and  include  operations  and  product  development  support  and  training,  generally 
concentrated around new store openings. These obligations are highly interrelated rights that are not distinct in the context of the 
contract and, therefore, have been accounted for as a single performance obligation and recognized as franchisee sales occur. If the 
contract includes an initial, one-time nonrefundable development fee, this fee is recognized on a straight-line basis over the term of 
the franchise agreement, which may extend for periods up to 25 years. The Company classifies these initial, one-time nonrefundable 
franchise fee contract liabilities as deferred revenue and other on the consolidated balance sheet. Revenue from merchandise and 
fixture sales is recognized when control is transferred to the franchisee which generally occurs upon delivery to the customer. 

The Company also incurs expenses directly related to the startup of new franchises, including finder’s fees, legal and travel 
costs  as  well  as  expenses  related  to  its  ongoing  support  of  the  franchisees,  predominantly  travel  and  employee 
compensation. Accordingly, the Company’s policy is to capitalize the finder’s fee, an incremental cost, and expense all other costs 
as incurred.  Additionally, the Company amortizes these capitalized costs into expense in the same pattern as the development fee's 
recording of revenue as described previously. 

54 

  
  
  
  
  
  
(4)   Leases 

The table below presents information related to the lease costs for operating leases for the full year ended February 1, 2020 

(in thousands). 

Operating lease costs 
Variable lease costs 
Short term lease costs 

Total Operating Lease costs 

Other information 

   Year Ended 
  February 1, 2020   

40,943   
2,856   
1,352   
45,151   

  $ 

The table below presents supplemental cash flow information related to leases for the full year ended February 1, 2020 (in 

thousands). 

Operating cash flows for operating leases 

   Year Ended 
  February 1, 2020   
43,687   
  $ 

As of February 1, 2020, the weighted-average remaining operating lease term was 5.9 years and the weighted-average discount 

rate was 5.8% for operating leases recognized on the consolidated balance sheet. 

Undiscounted cash flows 

The table below reconciles the undiscounted cash flows for each of the first five years and total remaining years to the operating 

lease liabilities recorded on the balance sheet (in thousands). 

Operating Leases 
2019 
2020 
2021 
2022 
2023 
Thereafter 

Total minimum lease payments 

Less: amount of lease payments representing interest 
Present value of future minimum lease payments 

Less: current obligations under leases 

Long-term lease obligations 

38,976   
32,803   
29,356   
24,913   
20,916   
31,020   
177,984   
(27,447 ) 
150,537   
(30,912 ) 
119,625   

  $ 

As of February 1, 2020, the Company had additional executed leases that have not yet commenced for retail locations with operating 
lease  liabilities  of  $2.5  million  with  leases  that  will  commence  in  2020  with  lease  terms  ranging  from  three  to  five  years.  The 
Company had additional executed leases related to a non-retail location of $12.6 million with a lease term of ten years and eleven 
months. 

55 

  
  
  
  
  
  
  
  
  
      
  
    
    
    
  
  
  
  
  
  
  
  
  
    
  
  
    
    
    
    
    
    
    
    
    
    
  
  
As previously reported in the Company's Annual Report on Form 10-K for the year ended February 2, 2019, and in accordance with 
the  guidance  in  ASC  840,  total  office  and  retail  store  base  rent  expense  was  $45.9  million and  contingent  rent  expense 
was $1.5 million in fiscal 2018.  

Also, as previously reported in the Company's Annual Report on Form 10-K for the year ended February 2, 2019, and in accordance 
with the guidance in ASC 840, future minimum lease payments as of February 2, 2019, were as follows (in thousands): 

2019 
2020 
2021 
2022 
2023 
Thereafter 
Total 

  $ 

  $ 

41,800   
35,192   
31,940   
29,265   
24,961   
49,782   
212,940   

(5)   Prepaid Expenses and Other Current Assets  

Prepaid expenses and other current assets consist of the following (in thousands): 

Prepaid occupancy (1) 
Prepaid income taxes 
Prepaid insurance 
Prepaid gift card fees 
Other (2) 
Total 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

1,097     $ 
164       
628       
1,413       
3,815       
7,117     $ 

5,497   
2,245   
336   
1,488   
3,394   
12,960   

(1) Prepaid occupancy consists of prepaid expense related to non-lease components for the balances as of February 1, 2020 and 

prepaid rent and expenses related to non-lease components as of February 2, 2019. 

(2) Other consists primarily of prepaid expense related to IT maintenance contracts. 

56 

  
  
  
  
    
    
    
    
    
  
  
  
  
  
  
  
  
    
  
    
    
    
    
  
(6)  Property and Equipment, net 

Property and equipment, net consist of the following (in thousands): 

Land 
Furniture and fixtures 
Computer hardware 
Building 
Leasehold improvements 
Computer software 
Construction in progress 

Less accumulated depreciation 

Total, net 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

2,261     $ 
42,611       
24,069       
14,970       
102,598       
48,109       
9,615       
244,233       
178,378       
65,855     $ 

2,261   
43,127   
25,659   
14,970   
104,858   
46,506   
3,583   
240,964   
174,596   
66,368   

For fiscal 2019 and 2018, depreciation expense was $13.5 million and $15.3 million, respectively. 

During 2019, the Company reviewed the operating performance and forecasts of future operations for the stores in its DTC 
segment. As a result of that review, it was determined as of the financial statement date, that all stores would be able to recover the 
carrying value of certain store assets through expected undiscounted cash flows over the remaining life of the related assets, and 
therefore no store impairment charges were recorded. Store asset impairment charges of $5.2 million were recorded in fiscal 2018 
within cost of merchandise sold and disclosed as a separate line in the statement of operations and comprehensive income (loss). The 
inputs used to determine the fair value of the assets are Level 3 fair value inputs. 

In the event that management decides to close any or all of these stores in the future, the Company may be required to record 
additional impairment, lease termination fees, severance charges and other costs. In addition, the Company considers a more likely 
than not assessment that an individual location will close or be remodeled prior to the end of its original lease term as a triggering 
event to review the store asset group for recoverability.  As a result of these reviews, it was determined that certain stores would not 
be able to recover the carrying value of store assets through expected undiscounted cash flows over the shortened remaining life of 
the related assets and immaterial asset impairment charges were made in both fiscal 2019 and fiscal 2018. 

(7)   Accrued Expenses 

Accrued expenses consist of the following (in thousands): 

Accrued wages, bonuses and related expenses 
Sales tax payable 
Accrued rent and related expenses (1) 
Current income taxes payable 

Total 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

13,373     $ 
1,489       
726       
948       
16,536     $ 

5,453   
1,286   
3,233   
75   
10,047   

(1) Accrued rent and related expenses consist of accrued costs associated with non-lease components for the balance at February 

1, 2020 and the current portion of deferred rent and accrued tenant allowance at February 2, 2019. 

57 

  
  
  
  
  
  
  
  
  
    
  
    
    
    
    
    
    
  
    
    
  
  
  
  
  
  
  
  
  
  
  
    
  
    
    
    
  
  
(8) 

Income Taxes  

The Company’s income (loss) before income taxes from domestic and foreign operations (which include the U.K., Canada, China, 
Denmark and Ireland), is as follows (in thousands): 

Domestic 
Foreign 

Total income (loss) before income taxes 

Fiscal year ended 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

4,862     $ 
(3,301 )     
1,561     $ 

(4,175 ) 
(14,332 ) 
(18,507 ) 

The components of the income tax expense (benefit) are as follows (in thousands): 

Current: 

U.S. Federal 
U.S. State 
Foreign 

Deferred: 

U.S. Federal 
U.S. State 
Foreign 

Income tax expense (benefit) 

Fiscal year ended 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

1,068     $ 
498       
(45 )     

31       
(311 )     
59       
1,300     $ 

(508 ) 
(263 ) 
(448 ) 

(836 ) 
239   
1,242   
(574 ) 

The provision for income taxes was $1.3 million in fiscal 2019 compared to an income tax benefit of $0.6 million in fiscal 
2018. The 2019 effective rate of 83.0% differed from the statutory rate of 21% primarily due to the valuation allowance recorded 
in certain foreign jurisdictions and the $0.2 million negative tax impact of equity awards. The 2018 effective rate of 3.1% differed 
from the statutory rate of 21% primarily due to the valuation allowance recorded in certain foreign jurisdictions. 

As  the  Company  has  incurred  a  cumulative  book  loss  in  the  U.K.  over  the  three-year  period  ended February  2, 
2019, management evaluated the realizability of the Company’s U.K. deferred tax assets, including an analysis of all available 
positive  and  negative  evidence.   The  three-year  cumulative  loss  is  a  significant  piece  of  negative  evidence. ASC  740  requires 
objective historical evidence be given more weight than subjective evidence, such as forecasts of future income.  Accordingly, in 
the  fourth quarter of  fiscal 2018,  the  Company  recorded  a  $3.7  million valuation  allowance on  its U.K. deferred tax  assets,  in 
addition to a valuation allowance of $0.5 million in certain other foreign jurisdictions. In fiscal 2019, the Company recorded an 
additional valuation allowance of $0.7 million on its deferred tax assets in certain foreign jurisdictions due to cumulative losses 
and uncertainty about future earnings forecast. We continue to assess the realizability of our deferred tax assets and may record 
additional valuation allowances during 2020 due to the negative impact of the COVID-19 pandemic. 

58 

  
  
  
  
  
  
  
  
  
  
  
  
    
  
    
  
  
  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
    
    
      
        
  
    
    
    
  
  
  
Temporary differences that gave rise to deferred tax assets and liabilities are as follows (in thousands): 

Deferred tax assets: 

Operating lease liability 
Net operating loss carryforwards 
Deferred revenue 
Deferred compensation 
Accrued compensation 
Investment in affiliates 
Receivable write-offs 
Inventories 
Intangible assets 
Carryforward of tax credits 
Other 

Total gross deferred tax assets 

Less: Valuation allowance 

Total deferred tax assets, net of valuation allowance 

Deferred tax liabilities: 

Operating lease right-of-use assets 
Depreciation 
Deferred revenue 
Deferred expense 
Other 

Total deferred tax liabilities 
Net deferred tax assets 

   February 1, 

     February 2, 

2020 

2019 

  $ 

  $ 

36,301     $ 
3,049       
2,693       
1,893       
1,340       
1,202       
664       
593       
588       
87       
853       
49,263       
(6,774 )     
42,489       

(31,062 )     
(3,667 )     
(2,726 )     
(1,257 )     
(366 )     
(39,078 )     
3,411     $ 

3,740   
4,371   
2,661   
1,729   
88   
-   
477   
987   
1,201   
861   
1,056   
17,171   
(5,079 ) 
12,092   

-   
(3,650 ) 
(4,088 ) 
(763 ) 
(492 ) 
(8,993 ) 
3,099   

As of February 1, 2020, the Company had gross net operating loss (NOL) carryforwards of approximately $15.4 million, 

most of which relate to the U.K. where NOLs have no expiration date. 

The Company continues to assert its investments in foreign subsidiaries are permanent in duration and it is not practical to 

estimate the income tax liability on the outside basis differences. 

As  of  February  1,  2020,  the  Company  had  total  unrecognized  tax  benefits  of  $0.2 million,  of  which  approximately 
$0.2 million would favorably impact the Company’s provision for income taxes if recognized. As of February 2, 2019, the Company 
had total unrecognized tax benefits of $0.4 million, of which approximately $0.2 million would favorably impact the Company’s 
provision for income taxes if recognized. The Company reviews its uncertain tax positions periodically and accrues interest and 
penalties accordingly. Accrued interest and penalties included within other liabilities in the consolidated balance sheets were less 
than $0.1 million for both years ended as of February 1, 2020 and February 2, 2019. The Company recognizes accrued interest and 
penalties related to unrecognized tax benefits as a component of the provision for income taxes within the consolidated statement of 
operations. For the years ended February 1, 2020 and February 2, 2019, the Company recognized an expense of less than $0.1 
million for interest and penalties for each year. 

59 

  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
    
    
    
    
    
    
    
    
    
    
    
    
    
  
      
        
  
      
        
  
    
    
    
    
    
    
  
  
  
  
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands): 

Balance as of December 30, 2017 (1) 

Increases for prior year tax positions 
Decreases for prior year tax positions 
Settlements 
Lapse of statute of limitations 
Balance as of February 2, 2019 

Increases for prior year tax positions 
Decreases for prior year tax positions 
Lapse of statute of limitations 
Balance as of February 1, 2020 

  $ 

  $ 

659   
288   
(333 ) 
(183 ) 
(13 ) 
418   
67   
(288 ) 
(19 ) 
178   

(1) For the five-week transition period ending February 3, 2018, there was no activity. 

Management estimates it is reasonably possible that the amount of unrecognized tax benefits could decrease by as much as 
$0.2 million in the next twelve months as a result of the resolution of audits currently in progress involving issues common to 
multinational corporations and the lapsing of the statute of limitations. 

The following tax years remain open in the Company’s major taxing jurisdictions as of February 1, 2020: 

United States (Federal) 
United Kingdom 

(9)  Line of Credit  

2016 through 2019 
2017 through 2019 

As of February 1, 2020, the Company had a bank line of credit that provides borrowing capacity of $20.0 million. Borrowings 
under the credit agreement are secured by its assets and a pledge of 66% of the Company’s ownership interest in certain of its foreign 
subsidiaries. The credit agreement expires on December 31, 2020 and contains various restrictions on indebtedness, liens, guarantees, 
redemptions, mergers, acquisitions or sale of assets, loans, transactions with affiliates and investments. The agreement limits the 
conditions under which the Company may declare dividends and repurchase shares. For example, we may not use the proceeds of 
the line of credit to repurchase shares. The commitment fee is 0.25% per annum and borrowings bear interest at LIBOR plus 3.25%. 
Financial covenants included maintaining a minimum fixed charge coverage ratio and not exceeding a maximum funded debt to 
EBITDA ratio as of the end of the fourth quarter of fiscal 2019 (as defined in the credit agreement). The line of credit agreement 
also  includes  an  anti-hoarding  clause,  which  precludes  borrowings  that  would  cause our  cash  balance  to  exceed  $5  million.  In 
addition, the Company has a $1.0 million letter of credit against the line at the end of fiscal 2019. 

As of  February 1, 2020: (i) the Company was in compliance with all covenants and (ii) there were no borrowings under the 

line of credit. 

The Company has not borrowed on its credit facility as of April 13, 2020 and had approximately $23.8 million in operating 
cash. Due to the impacts of COVID-19  and the closure of our owned and operated stores, our financial performance in the first 
quarter of fiscal 2020 will be negatively impacted. As a result, it is likely that we will be unable to comply with certain covenants 
in our existing line of credit. The Company's liquidity may be negatively impacted if stores do not resume normal operations and 
the Company may be required to pursue additional sources of financing to meet its financial obligations. Obtaining such financing 
is not guaranteed and is largely dependent on market conditions and other factors. The Company believes that its current cash 
balance, along with the actions taken as outlined above, provides it with sufficient current liquidity. Future impact of COVID-19 
may require further actions by the Company to improve its cash position, including but not limited to, monetizing Company assets 
including the Company owned warehouse in Ohio, inventory, implementing further employee furloughs, and foregoing capital 
expenditures and other discretionary expenses. 

60 

  
  
  
    
    
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  
  
(10)  Commitments and Contingencies  

(a)  Operating Leases  

The Company leases its retail stores and corporate offices under agreements which expire at various dates through 2031. See 

Note 4 — Leases for information related to our lease commitments. 

(b)  Litigation  

In the normal course of business, the Company is subject to legal proceedings, government inquiries and claims, and other 
commercial disputes. If one or more of these matters has an unfavorable resolution, it is possible that the results of operations, 
liquidity or financial position of the Company could be materially affected in any particular period.  The Company accrues a liability 
for these types of contingencies when it believes that it is both probable that a liability has been incurred and that it can reasonably 
estimate the amount of the loss. Gain contingencies are recorded when the underlying uncertainty has been settled. 

Assessments made by the U.K. customs authority in 2012 were appealed by the Company, which has paid the disputed duty, 
strictly under protest, pending the outcome of the continuing dispute, and this is included in receivables, net in the DTC segment. 
The U.K. customs authority contested the Company's appeal. On November 27, 2019, the trial court issued a ruling that duty was 
due on some, but not all, of the products at issue. Both the Company and the U.K. customs authority have appealed that ruling.  The 
Company maintains a provision against the related receivable, based on a current evaluation of collectability, using the latest facts 
available in the dispute. As of February 1, 2020, the Company had a gross receivable balance of $4.4 million and a reserve of $3.4 
million, leaving a net receivable of $1.0 million. The Company believes that the outcome of this dispute will not have a material 
adverse impact on the results of operations, liquidity or financial position of the Company. 

(11)  Net Income (Loss) Per Share  

The Company uses the two-class method to compute basic and diluted earnings per common share. In periods of net loss, no 
effect is given to the Company’s participating securities as they do not contractually participate in the losses of the Company. The 
following table sets forth the computation of basic and diluted income (loss) per share (in thousands, except share and per share 
data): 

Fiscal year ended 

   February 1, 

     February 2, 

2020 

2019 

NUMERATOR: 
Net income (loss) before allocation of earnings to participating 
securities 

Less: Earnings allocated to participating securities 

Net income (loss) 

  $ 

  $ 

261     $ 
-       
261     $ 

(17,933 ) 
-   
(17,933 ) 

DENOMINATOR: 
Weighted average number of common shares outstanding - basic 

Dilutive effect of share-based awards: 

Weighted average number of common shares outstanding - 
dilutive 
Basic income (loss) per common share attributable to Build-A-
Bear Workshop, Inc. stockholders 
Diluted income (loss) per common share attributable to Build-A-
Bear Workshop, Inc. stockholders 

  $ 

  $ 

14,711,334       
48,476       

14,591,270   
-   

14,759,810       

14,591,270   

0.02     $ 

0.02     $ 

(1.23 ) 

(1.23 ) 

In  calculating  diluted  earnings  per  share  for  fiscal 2019  and 2018,  options  to  purchase 927,831 and 572,239,  respectively, 
shares of common stock were outstanding at the end of the period, but were not included in the computation of diluted income per 
share due to their anti-dilutive effect under provisions of ASC 260-10. 

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(12)  Stock Incentive Plans  

In 2004, the Company adopted the Build-A-Bear Workshop, Inc. 2004 Stock Incentive Plan which the Company amended 

and restated in 2009 and 2014 (collectively, the Incentive Plans). 

On March 14, 2017, the Company’s Board of Directors (the “Board”) adopted, subject to stockholder approval, the Build-A-
Bear Workshop, Inc. 2017 Omnibus Incentive Plan (the “2017 Plan”). On May 11, 2017, at the Company’s 2017 Annual Meeting 
of Stockholders, the Company’s stockholders approved the 2017 Plan. The 2017 Plan, which is administered by the Compensation 
and Development Committee of the Board, permits the grant of stock options (including both incentive and non-qualified stock 
options), stock appreciation rights, restricted stock, cash and other stock-based awards, some of which may be performance-based 
pursuant to the terms of the 2017 Plan. The Board may amend, modify or terminate the 2017 Plan at any time, except as otherwise 
provided in the 2017 Plan. The 2017 Plan will terminate on March 14, 2027, unless earlier terminated by the Board. The number of 
shares of the Company’s common stock authorized for issuance under the 2017 Plan is 1,000,000, plus shares of stock subject to 
outstanding awards made under the Incentive Plans that on or after March 21, 2017 may be forfeited, expire or be settled for cash. 

In  April  2019,  our  board  of  directors  approved amendments to  the  2017  Restricted  Stock  &  Non-Qualified  Stock  Option 
Agreement and the 2018 Restricted Stock Agreement as a result of the unanticipated consolidated pre-tax loss in fiscal year 2018. 
For the 2017 awards, the agreement amended the calculation of the fiscal 2019 performance section to increase the pre-tax income 
achievement levels for the Performance-Based Restricted Stock Award. The modification of this award affected the six employees 
who received the award, none of whom had forfeited their award as of February 1, 2020. For the 2018 award, the agreement increased 
the pre-tax income achievement levels for the fiscal 2019 and provided that in the event the Company incurred a pre-tax loss in fiscal 
2019, the fiscal 2020 pre-tax income achievement levels would likewise be increased. The modification of this award affected the 
one employee who received the award and who had not forfeited the award as of February 1, 2020. There was no incremental cost 
to the modification of either award. 

(a)  Stock Options  

The following table is a summary of the balance and activity for the Plans related to stock options for the periods presented: 

Outstanding, February 2, 2019 

Granted 
Exercised 
Expired 

Outstanding, February 1, 2020 

Options Exercisable as of: 

February 1, 2020 

Options 

Weighted Average 
Exercise Price 

Weighted Average 
 Remaining  
Contractual Term     

Aggregate 
Intrinsic 
Value (in 
thousands)   

   Shares      
    950,678       
-       
     (5,980 )     
    (21,444 )     
    923,254     $ 

9.67       
-       
4.90       
7.19       
9.76       

3.9     $ 

    686,353     $ 

10.15       

4.1     $ 

-   

-   

There were no options granted during fiscal 2019. The expense recorded related to options granted during fiscal 2018 was 
determined using the Black-Scholes option pricing model and the provisions of SAB 107 and 110, which allow the use of a simplified 
method to estimate the expected term of “plain vanilla” options. 

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The assumptions used in the option pricing model during fiscal 2018 were: 

Dividend yield 
Historical volatility 
Risk-free rate 
Expected life 
Weighted average grant date fair value 

2018 

0 % 
50 % 
2 % 

3.5   
3.31   

  $ 

The total grant date fair value of options exercised in fiscal 2019 and 2018 was less than $0.1 million and approximately $0.2 
million,  respectively.  The  total  intrinsic  value  of  options  exercised  in  fiscal 2019  and 2018 was  less  than  $0.1  million  and 
approximately $0.2 million, respectively. The Company generally issues new shares to satisfy option exercises.  

Future  total  shares  available for  option, non-vested  stock  and  restricted  stock grants were 366,109 and 529,098  at  the  end 

of 2019 and 2018, respectively. 

(b)  Restricted Stock  

The Company granted restricted stock awards that vest over a one to three-year period. Recipients of time-based restricted 
stock awards have the right to vote and receive dividends as to all unvested shares. Recipients of performance-based restricted stock 
awards have the right to vote and receive dividends upon satisfaction of the performance criteria and certain of these awards’ dividend 
rights are also subject to time-based vesting. The following table is a summary of the balance and activity for the Plans related to 
unvested time-based and performance-based restricted stock granted as compensation to employees and directors for the periods 
presented: 

Time-Based Restricted 
Stock 

Performance-Based 
Restricted Stock 

Weighted 
Average 
Grant Date 
Fair Value      

Shares 

Shares 

Weighted 
Average 
Grant Date 
Fair Value    
8.73   
5.61   
-   
-   
7.59   

Outstanding, February 2, 2019 
Granted 
Vested 
Forfeited 
Outstanding, February 1, 2020 

379,778     $ 
319,831       
(217,972 )     
(28,234 )     
453,403     $ 

9.31       
5.64       
9.76       
6.04       
6.71       

167,153     $ 
95,811       
-       
-       
262,964     $ 

In  fiscal 2019,  the  Company  awarded  three-year  performance-based  restricted  stock  subject  to  the  achievement  of  pre-
established consolidated pre-tax income growth objectives for fiscal 2019, 2020, and 2021. The target number of shares awarded 
was 95,811 with a weighted average grant date fair value of $5.61 per share. This performance-based restricted stock award had a 
payout opportunity ranging from 25% to 200% of the target number of shares. Based on the Company’s pre-tax income results for 
fiscal 2019, the Company currently estimates the minimum number of shares that will be earned is approximately 12,460, assuming 
no forfeitures. The Company is currently unable to estimate the total number of these shares expected to be earned. 

63 

  
  
  
  
  
  
  
      
  
    
    
    
    
  
  
  
  
  
  
  
  
    
  
  
  
    
    
    
    
    
    
    
  
  
In  fiscal  2018,  the  Company  awarded  three-year  performance-based  restricted  stock  subject  to  the  achievement  of  pre-
established consolidated pre-tax income growth objectives for fiscal 2018, 2019 and 2020. The target number of shares awarded 
was  62,500 with  a  weighted  average  grant  date  fair  value  of  $8.60 per  share.  In  addition,  the  Company  awarded  three-year 
performance-based restricted stock subject to the achievement of pre-established consolidated revenue growth objectives for fiscal 
2018, 2019 and 2020. The target number of shares awarded was 20,756 with a weighted average grant date fair value of $8.60 per 
share. Both of these performance-based restricted stock awards had a payout opportunity ranging from 25% to 200% of the target 
number  of  shares.  Based  on  the  Company’s  financial  results  for  fiscal  2018  and  2019,  the  Company  currently  estimates  the 
minimum number of shares that will be earned is approximately 16,260, assuming no forfeitures. The Company is currently unable 
to estimate the total number of these shares expected to be earned. 

In  fiscal  2017,  the  Company  awarded  three-year  performance-based  restricted  stock  subject  to  the  achievement  of  pre-
established pre-tax income growth objectives for fiscal 2017, 2018 and 2019. The target number of shares awarded was 83,897 with 
a  weighted  average  grant  date  fair  value  of  $8.85  per  share.  These  shares  of  performance-based  restricted  stock  had  a  payout 
opportunity ranging from 25% to 200% of the target number of shares. Based on the Company’s pre-tax income results for fiscal 
2017, 2018 and 2019, the number of shares expected to be earned is 28,189, assuming no forfeitures, resulting in 55,708 shares being 
cancelled on the vesting date. 

The vesting date fair value of shares that vested in fiscal 2019 and 2018 was $2.1 million and $2.2 million, respectively. 

(13)   Stockholders’ Equity 

The following table summarizes the changes in outstanding shares of common stock for fiscal 2018 and fiscal 2019: 

Shares as of February 3, 2018 

Shares issued under employee stock plans, net of shares withheld in lieu of tax 
withholding 
Repurchase of shares 

Shares as of February 2, 2019 

Shares issued under employee stock plans, net of shares withheld in lieu of tax 
withholding 
Repurchase of shares 

Shares as of February 1, 2020 

   Common 

Stock 

14,983,694   

207,406   
(237,958 ) 
14,953,142   

252,839   
-   
15,205,981   

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(14)  Major Vendors  

Four vendors, each of whose primary manufacturing facilities are located in Asia, accounted for approximately 79% and 78% 

of inventory purchases in 2019 and 2018, respectively. 

(15)  Segment Information  

The Company’s operations are conducted through three operating segments consisting of DTC, commercial and international 
franchising. The DTC segment includes the operating activities of corporately-managed locations and other retail delivery operations 
in the U.S., Canada, China, Denmark, Ireland and the U.K., including the Company’s e-commerce sites and temporary stores. The 
commercial  segment  includes  the  Company’s  transactions  with  other  businesses,  mainly  comprised  of  licensing  the  Company’s 
intellectual  properties  for  third  party  use  and  wholesale  activities.  The  international  franchising  segment  includes  the  licensing 
activities of the Company’s franchise agreements with store locations in Europe (outside of the U.K., Ireland and Denmark), Asia, 
Australia, the Middle East, Africa and Mexico. The operating segments have discrete sources of revenue, different capital structures 
and different cost structures. These operating segments represent the basis on which the Company’s chief operating decision maker 
regularly evaluates the business in assessing performance, determining the allocation of resources and the pursuit of future growth 
opportunities. Accordingly, the Company has determined that each of its operating segments represent a reportable segment. The 
three reportable segments follow the same accounting policies used for the Company’s consolidated financial statements. 

Following is a summary of the financial information for the Company’s reporting segments (in thousands): 

Fifty-two weeks ended February 1, 2020 

Net sales to external customers 
Income (loss) before income taxes 
Capital expenditures 
Depreciation and amortization 

Fifty-two weeks ended February 2, 2019 

Net sales to external customers 
Income before income taxes 
Capital expenditures 
Depreciation and amortization 

Total Assets as of: 

February 1, 2020 (1) 
February 2, 2019 

   Direct-to- 
    International       
   Consumer       Commercial      Franchising     

Total 

  $ 

  $ 

323,491     $ 
(3,276 )     
12,384       
13,699       

326,304     $ 
(20,801 )     
11,253       
16,013       

11,892     $ 
4,995       
-       
-       

6,560     $ 
2,293       
-       
1       

3,160     $ 
(158 )     
-       
6       

3,721     $ 
1       
-       
28       

338,543   
1,561   
12,384   
13,705   

336,585   
(18,507 ) 
11,253   
16,042   

  $ 

280,543     $ 
159,269       

8,931     $ 
7,283       

7,788     $ 
5,494       

297,262   
172,046   

(1)The increase in total assets when Comparing February 1, 2020 to February 2, 2019 is mainly the result of the adoption 

of Topic 842 on leases effective February 3, 2019. 

65 

  
  
  
  
  
  
  
  
  
  
      
  
  
  
  
  
  
      
        
        
        
  
      
        
        
        
  
    
    
    
      
        
        
        
  
    
    
    
  
      
        
        
        
  
      
        
        
        
  
    
  
  
The  Company’s  reportable  segments  are  primarily  determined  by  the  types  of  products  and  services  that  they  offer.  Each 
reportable segment may operate in many geographic areas. Revenues are recognized in the geographic areas based on the location 
of the customer or franchisee. The following schedule is a summary of the Company’s sales to external customers and long-lived 
assets by geographic area (in thousands): 

Fifty-two weeks ended February 1, 2020 

Net sales to external customers 
Property and equipment, net 

Fifty-two weeks ended February 2, 2019 

Net sales to external customers 
Property and equipment, net 

North 

   America (1)      Europe (2)       Other (3) 

Total 

  $ 

286,968     $ 
60,386       

48,532     $ 
5,459       

3,043     $ 
10       

338,543   
65,855   

283,347       
60,490       

51,231       
5,860       

2,007     $ 
18       

336,585   
66,368   

For purposes of this table only: 
(1)  North America includes the United States, Canada, Puerto Rico and franchise business in Mexico 
(2)  Europe includes the U.K., Ireland, Denmark and franchise businesses in Europe 
(3)  Other includes franchise businesses outside of North America and Europe and a corporately-managed location in China 

(a)(2) Financial Statement Schedules  

Schedule II – Valuation and Qualifying Accounts 

Beginning 
Balance 

Charged to 
cost and 
expenses 

     Other (1) (2)     

Ending 
Balance 

Deferred Tax Asset Valuation Allowance 
2019 
2018 

Receivables Allowance for Doubtful Accounts 
2019 
2018 

  $ 

  $ 

5,079     $ 
1,279       

517     $ 
4,228       

1,178     $ 
(428 )     

6,774   
5,079   

5,400     $ 
3,260       

959     $ 
1,029       

(79 )   $ 
1,111       

6,280   
5,400   

(1) Other deferred tax asset valuation allowance represent reserves utilized, ASC842 adoption, and the impact of 
currency translation 
(2) Other receivables allowance for doubtful accounts represent uncollectible accounts written off, recoveries and the 
impact of currency translation 

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(a)(3) Exhibits.  

The following is a list of exhibits filed as a part of the Annual Report on Form 10-K: 

Exhibit 
Number 

2.1 

   Description 

   Agreement  and  Plan  of  Merger  dated  April  3,  2000  between  Build-A-Bear  Workshop,  L.L.C.  and  the  Registrant 
(incorporated  by  reference  from  Exhibit  2.1  to  our  Registration  Statement  on  Form  S-1,  filed  on  August  12,  2004, 
Registration No. 333-118142) 

3.1 

   Third Amended and Restated Certificate of Incorporation (incorporated by reference from Exhibit 3.1 of our Current 

Report on Form 8-K, filed on November 8, 2004) 

3.2 

   Amended and Restated Bylaws, as amended through January 4, 2018 (incorporated by reference from Exhibit 3.1 to our 

Current Report on Form 8-K, filed on January 4, 2018) 

4.1 

   Specimen  Stock  Certificate  (incorporated  by  reference  from  Exhibit  4.1  to  Amendment  No.  3  to  our  Registration 

Statement on Form S-1, filed on October 1, 2004, Registration No. 333-118142) 

4.2 

Description  of  Registrant's  Securities  Registered  Pursuant  to  Section  12  of  the  Securities  Exchange  Act  of  1934,  as 
amended. 

10.1* 

   Build-A-Bear Workshop, Inc. Amended and Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 

10.1 to our Current Report on Form 8-K, filed on August 1, 2006) 

10.1.1* 

   Second Amended and Restated Build-A-Bear Workshop, Inc. 2004 Stock Incentive Plan (incorporated by reference from 

Exhibit 99.1 on our Registration Statement on Form S-8, filed on May 18, 2009) 

10.1.2* 

   Third Amended and Restated Build-A-Bear Workshop, Inc. 2004 Stock Incentive Plan (incorporated by reference from 

Exhibit 10.1 on our Current Report on Form 8-K, filed on May 12, 2014) 

10.1.3* 

   Form of the Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Second Amended and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.1 on our Quarterly Report on Form 10-
Q, filed on May 14, 2009) 

10.1.4* 

   Form of the Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Second Amended and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-K, 
filed on March 28, 2011) 

10.1.5* 

   Form of the Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Third Amended and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-K, 
filed on May 12, 2014) 

10.1.6* 

   Form of the Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Third Amended and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.1 on our Current Report on Form 8-K, 
filed on March 20, 2015) 

10.1.7* 

   Form  of  Restricted  Stock  and  Non-Qualified  Stock  Option  Agreement  under  the  Registrant’s  Third  Amended  and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.7 on our Current Report on Form 8-K, 
filed on March 11, 2016) 

10.1.8* 

   Form of Restricted Stock Agreement under the Registrant’s Third Amended and Restated 2004 Stock Incentive Plan 

(incorporated by reference from Exhibit 10.8 on our Current Report on Form 8-K, filed on March 11, 2016) 

67 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
10.1.9* 

   Form of Restricted Stock Agreement under the Registrant’s Third Amended and Restated 2004 Stock Incentive Plan 
(incorporated by reference from Exhibit 10.1.11 on our Annual Report on Form 10-K, for the year ended December 31, 
2016) 

10.1.10* 

   Form  of  Restricted  Stock  and  Non-Qualified  Stock  Option  Agreement  under  the  Registrant’s  Third  Amended  and 
Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-K, 
filed on March 17, 2017) 

10.1.11* 

   Build-A-Bear Workshop, Inc. 2017 Omnibus Incentive Plan (incorporated by reference from Exhibit 10.1 to our Current 

Report on Form 8-K, filed on May 12, 2017) 

10.1.12* 

   Description of Build-A-Bear Workshop, Inc. Cash Bonus Program for Chiefs (incorporated by reference from Exhibit 

10.1 on our Current Report on Form 8-K, filed on March 21, 2018) 

10.1.13* 

   Form  of  Restricted  Stock  and  Non-Qualified  Stock  Option  Award  Agreement  under  Registrant's  2017  Omnibus 
Incentive Plan (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-K, filed on March 21, 
2018) 

10.1.14* 

   Description  of  Build-A-Bear  Workshop,  Inc.  Long-term  Performance-Based  Cash  Incentive  Program  for 
Chiefs (incorporated by reference from Exhibit 10.3 on our Current Report on Form 8-K, filed on March 21, 2018) 

10.1.15* 

Description of Build-A-Bear Workshop, Inc. Cash Bonus Program for C-Level Employees (incorporated by reference 
from Exhibit 10.1 on our Current Report on Form 8-K, filed on April 19, 2019) 

10.1.16* 

Form of Restricted Stock Agreement (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-
K, filed on April 19, 2019) 

10.1.17* 

Description  of  Build-A-Bear  Workshop,  Inc.  Long-Term  Performance-Based  Cash  Incentive  Program  for  C-Level 
Employees (incorporated by reference from Exhibit 10.3 on our Current Report on Form 8-K, filed on April 19, 2019) 

10.2 * 

10.3* 

10.4* 

10.5* 

10.6* 

10.7* 

Nonqualified  Deferred  Compensation  Plan  (incorporated  by  reference  from  Exhibit  10.42  to  our  Annual  Report  on 
Form 10-K, for the year ended December 30, 2006) 

Amended  and  Restated  Employment,  Confidentiality  and  Noncompete  Agreement,  dated  March  7,  2016,  by  and 
between Eric Fencl and Build-A-Bear Workshop, Inc. (incorporated by reference from Exhibit 10.1 on our Current 
Report on Form 8-K, filed on March 11, 2016) 

Amended  and  Restated  Employment,  Confidentiality  and  Noncompete  Agreement,  dated  March  7,  2016,  by  and 
between J. Christopher Hurt and Build-A-Bear Workshop, Inc. (incorporated by reference from Exhibit 10.2 on our 
Current Report on Form 8-K, filed on March 11, 2016) 

Amended  and  Restated  Employment,  Confidentiality  and  Noncompete  Agreement,  dated  March  7,  2016,  by  and 
between  Sharon  Price  John  and  Build-A-Bear  Workshop,  Inc.  (incorporated  by  reference  from  Exhibit  10.3  on  our 
Current Report on Form 8-K, filed on March 11, 2016) 

Amended  and  Restated  Employment,  Confidentiality  and  Noncompete  Agreement,  dated  March  7,  2016,  by  and 
between Jennifer Kretchmar and Build-A-Bear Workshop, Inc. (incorporated by reference from Exhibit 10.4 on our 
Current Report on Form 8-K, filed on March 11, 2016) 

Amended  and  Restated  Employment,  Confidentiality  and  Noncompete  Agreement,  dated  March  7,  2016,  by  and 
between  Vojin  Todorovic  and  Build-A-Bear  Workshop,  Inc.  (incorporated  by  reference  from  Exhibit  10.5  on  our 
Current Report on Form 8-K, filed on March 11, 2016) 

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10.8* 

10.9 

10.10 

Form of Indemnification Agreement between the Registrant and its directors and executive officers (incorporated by 
reference from Exhibit 10.11 to our Registration Statement on Form S-1, filed on August 12, 2004, Registration No. 333-
118142) 

Cooperation Agreement, dated as of as of July 26, 2019, by and between Build-A-Bear Workshop, Inc., David L. Kanen, 
Kanen Wealth Management, LLC and Philotimo Fund, LP (incorporated by reference from Exhibit 10.1 on our Current 
Report on Form 8-K, filed on July 29, 2019) 

   Third Amendment to Loan Documents among the Registrant, Shirts Illustrated, LLC, Build-A-Bear Workshop Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, LLC (incorporated by reference 
from Exhibit 10.12 to our Registration Statement on Form S-1, filed on August 12, 2004, Registration No. 333-118142) 

10.10.1 

   Fifth Amendment to Loan Documents among the Registrant, Shirts Illustrated, LLC, Build-A-Bear Workshop Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, LLC (incorporated by reference 
from Exhibit 10.1 of our Current Report on Form 8-K, filed on July 10, 2006) 

10.10.2 

   Sixth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop  Franchise 
Holdings, Inc. Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., and Build-A-Bear Workshop 
UK Holdings Ltd., as borrowers, Build-A-Bear Workshop Canada, Ltd. and US Bank National Association, as lender 
entered into on and effective as of on June 19, 2007 (incorporated by reference from Exhibit 10.1 to our Current Report 
on Form 8-K filed on June 20, 2007) 

10.10.3 

   Seventh Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings, Inc. Build-A-Bear Entertainment, LLC, and Build-A-Bear Retail Management, Inc., as borrowers, and US 
Bank National Association, as lender entered into as of on October 28, 2009 (incorporated by reference from Exhibit 
10.1 to our Current Report on Form 8-K filed on October 29, 2009) 

10.10.4 

   Eighth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop  Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as Borrowers, and U.S. Bank 
National Association, as Lender, entered into effective as of December 31, 2010 (incorporated by reference to Exhibit 
10.1 to our Current Report on Form 8-K filed on January 4, 2011) 

10.10.5 

   Ninth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop  Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as Borrowers, and U.S. Bank 
National Association, as Lender, entered into effective as of December 30, 2011 (incorporated by reference from Exhibit 
10.1 to our Current Report on Form 8-K, filed on January 4, 2012) 

10.10.6 

10.10.7 

Tenth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop  Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as Borrowers, and U.S. Bank 
National Association, as Lender, entered into effective as of June 30, 2012 (incorporated by reference from Exhibit 10.1 
to our Current Report on Form 8-K, filed on July 26, 2012) 

Eleventh Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as Borrowers, and U.S. Bank 
National Association, as Lender, entered into effective as of December 21, 2012 (incorporated by reference from Exhibit 
10.1 to our Current Report on Form 8-K, filed on December 21, 2012) 

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10.10.8 

10.10.9 

10.10.10 

10.10.11 

10.10.12 

10.10.13 

10.10.14 

10.10.15 

10.10.16 

10.10.17 

Twelfth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as Borrowers, and U.S. Bank 
National Association, as Lender, entered into effective as of February 13, 2013 (incorporated by reference from Exhibit 
10.1 to our Current Report on Form 8-K, filed on February 14, 2013) 

Thirteenth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  as  Borrowers,  and  U.S. 
Bank  National  Association,  as  Lender,  entered  into  effective  as  of  April  30,  2013  (incorporated  by  reference  from 
Exhibit 10.1 to our Current Report on Form 8-K, filed on May 2, 2013) 

Fourteenth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  as  Borrowers,  and  U.S. 
Bank National Association, as Lender, entered into effective as of January 22, 2014 (incorporated by reference from 
Exhibit 10.1 to our Current Report on Form 8-K, filed on January 23, 2014) 

Fifteenth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  as  Borrowers,  and  U.S. 
Bank National Association, as Lender, entered into effective as of January 2, 2015 (incorporated by reference from 
Exhibit 10.1 to our Current Report on Form 8-K, filed on January 7, 2015) 

Joinder  and  Sixteenth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear 
Workshop  Franchise  Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  as 
Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of April 25, 2016 (incorporated by 
reference from Exhibit 10.1 to our Current Report on Form 8-K, filed on April 28, 2016) 

Seventeenth  Amendment  to  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop 
Franchise Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., and Build-A-Bear 
Card Services, LLC, as Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of May 4, 
2017 (incorporated by reference from Exhibit 10.1 to our Current Report on Form 8-K, filed on May 8, 2017) 

Letter  Agreement  amending  Loan  Documents  between  Build-A-Bear  Workshop,  Inc.,  Build-A-Bear  Workshop 
Franchise Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., and Build-A-Bear 
Card Services, LLC, as Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of March 
1, 2018 (incorporated by reference from Exhibit 10.10.14 to our Annual Report on Form 10-K, filed on March 15, 2018) 

Eighteenth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  and  Build-A-Bear  Card 
Services, LLC, as Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of December 
14, 2018 (incorporated by reference from Exhibit 10.1 to our Current Report on Form 8-K, filed on December 19, 2018) 

Nineteenth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  and  Build-A-Bear  Card 
Services, LLC, as Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of April 16, 
2019 (incorporated by reference from Exhibit 10.1 to our Current Report on Form 8-K, filed on April 17, 2019) 

Twentieth Amendment to Loan Documents between Build-A-Bear Workshop, Inc., Build-A-Bear Workshop Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC,  Build-A-Bear  Retail  Management,  Inc.,  and  Build-A-Bear  Card 
Services, LLC as Borrowers, and U.S. Bank National Association, as Lender, entered into effective as of September 
11, 2019 

10.10.18 

   Fourth Amended and Restated Loan Agreement between the Registrant, Build-A-Bear Workshop Franchise Holdings, 
Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Retail Management, Inc., as borrowers, and U.S. Bank National 
Association, as lender, dated as of August 11, 2008 (incorporated by reference from Exhibit 10.1 to our Current Report 
on Form 8-K, filed on August 13, 2008) 

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10.10.19 

   Fourth  Amended  And  Restated  Revolving  Credit  Note  dated  as  of  October  28,  2009  by  the  Registrant,  Franchise 
Holdings,  Inc.,  Build-A-Bear  Entertainment,  LLC  (“BABE”),  and  Build-A-Bear  Retail  Management,  Inc.,  as 
borrowers, in favor of U.S. Bank National Association (incorporated by reference from Exhibit 10.2 to our Current 
Report on Form 8-K, filed on August 13, 2008) 

10.11 

   Facility  Construction  Agreement  dated  December  22,  2005  between  the  Registrant  and  Duke  Construction  Limited 
Partnership  (incorporated  by  reference  from  Exhibit  10.35  to  our  Annual  Report  on  Form  10-K,  for  the  year  ended 
December 31, 2005) 

10.12 

   Real Estate Purchase Agreement dated December 19, 2005 between Duke Realty Ohio and the Registrant (incorporated 

by reference from Exhibit 10.36 to our Annual Report on Form 10-K, for the year ended December 31, 2005) 

11.1 

   Statement  regarding  computation  of  earnings  per  share  (incorporated  by  reference  from  Note  10  of  the  Registrant’s 

audited consolidated financial statements included herein) 

21.1 

   List of Subsidiaries of the Registrant 

23.1 

   Consent of Ernst & Young LLP 

31.1 

   Rule  13a-14(a)/15d-14(a)  certification  (pursuant  to  Section  302  of  the  Sarbanes-Oxley  Act  of  2002,  executed  by  the 

President and Chief Executive Officer) 

31.2 

   Rule 13a-14(a)/15d-14(a) certification (pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, executed by the Chief 

Financial Officer) 

32.1 

   Section 1350 Certification (pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, executed by the President and 

Chief Executive Officer) 

32.2 

   Section 1350 Certification (pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, executed by the Chief Financial 

Officer) 

101.INS     XBRL Instance 

101.SCH    XBRL Extension Schema 

101.CAL    XBRL Extension Calculation 

101.DEF    XBRL Extension Definition 

101.LAB    XBRL Extension Label 

101.PRE    XBRL Extension Presentation 

* Management contract or compensatory plan or arrangement 

71 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
BUILD-A-BEAR WORKSHOP, INC.  

SIGNATURES  

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized. 

Date: April 16, 2020 

BUILD-A-BEAR WORKSHOP, INC. 

(Registrant) 

   By:  /s/ Sharon John 

Sharon John 
President and Chief Executive Officer 

   By:  /s/ Voin Todorovic 

Voin Todorovic 
Chief Financial Officer  

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints 
Sharon  John  and Voin  Todorovic,  and  each  of  them,  his  or her  true  and  lawful  attorneys-in-fact  and  agents,  with full  power  of 
substitution and resubstitution, for him or her and in his or her name, place and stead, in any and all capacities to sign the Annual 
Report on Form 10-K of Build-A-Bear Workshop, Inc. (the “Company”) for the fiscal year ended February 1, 2020 and any other 
documents  and  instruments  incidental  thereto,  together  with  any  and  all  amendments  and  supplements  thereto,  to  enable  the 
Company to comply with the Securities Act of 1934, as amended, and any rules, regulations and requirements of the Securities and 
Exchange Commission in respect thereof, and to file the same, with all exhibits thereto, and other documents in connection therewith, 
with the Securities and Exchange Commission, granting unto said attorneys-in-fact and agents, and each of them, full power and 
authority to do and perform each and every act and thing requisite or necessary to be done in and about the premises, as fully to all 
intents and purposes as he might or could do in person, hereby ratifying and confirming all that said attorneys-in-fact and agents 
and/or any of them, or their or his substitute or substitutes, may lawfully do or cause to be done by virtue hereof. 

72 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report on Form 10-K has been signed 

below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. 

Signatures 

/s/ Craig Leavitt 
Craig Leavitt 

/s/ Maxine Clark 
Maxine Clark 

/s/ George Carrara 
George Carrara 

/s/ Robert L. Dixon, Jr. 
Robert L. Dixon, Jr. 

/s/ David Kanen 
David Kanen 

/s/ Sarah Personette 
Sarah Personette 

/s/ Sharon John 

Sharon John 

/s/ Voin Todorovic 
Voin Todorovic 

Title 

Date 

   Non-Executive Chairman 

   April 16, 2020 

   Director 

   Director 

   Director 

   Director 

   Director 

   April 16, 2020 

   April 16, 2020 

   April 16, 2020 

   April 16, 2020 

   April 16, 2020 

   Director and President and Chief Executive 

   April 16, 2020 

Officer 
(Principal Executive Officer) 

Chief Financial Officer 
(Principal Financial and Accounting Officer) 

   April 16, 2020 

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Build-A-Bear Workshop, Inc.
1954 Innerbelt Business Center Dr.
St. Louis, MO 63114

buildabear.com