Quarterlytics / Consumer Cyclical / Specialty Retail / Build-A-Bear Workshop, Inc.

Build-A-Bear Workshop, Inc.

bbw · NYSE Consumer Cyclical
Claim this profile
Ticker bbw
Exchange NYSE
Sector Consumer Cyclical
Industry Specialty Retail
Employees 1000
← All annual reports
FY2023 Annual Report · Build-A-Bear Workshop, Inc.
Sign in to download
Loading PDF…
Annual Report

SEC Form 10-K Filing for Fiscal Year 2023

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, DC 20549 

FORM 10-K 

(Mark One)  
☒  Annual report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

For the fiscal year ended February 3, 2024 

OR  

☐ 

Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  
For the transition period from              to              

Commission file number: 001-32320  

BUILD-A-BEAR WORKSHOP, INC. 

(Exact Name of Registrant as Specified in Its Charter)  

Delaware 
(State or Other Jurisdiction of Incorporation or Organization) 
415 South 18th St. 
St. Louis, Missouri 
(Address of Principal Executive Offices) 

43-1883836 
(I.R.S. Employer Identification No.) 

63103 
(Zip Code) 

(314) 423-8000  
(Registrant’s Telephone Number, Including Area Code)  

Title of Each Class 
Common Stock, par value $0.01 per share 

Securities registered pursuant to Section 12(b) of the Act:  
   Trading Symbol    
BBW 
Securities registered pursuant to Section 12(g) of the Act: None 

Name of Each Exchange on Which Registered 

New York Stock Exchange 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    ☐  Yes     ☒  No 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    ☐  Yes     ☒  No 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has 
been subject to such filing requirements for the past 90 days.    ☒  Yes     ☐  No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to 
Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was 
required to submit such files).   ☒  Yes     ☐  No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” 
and “emerging growth company” in Rule 12b-2 of the Exchange Act. 
Large accelerated filer  ☐  Accelerated filer  ☒  Non-accelerated filer  ☐  Smaller reporting company  ☒  Emerging growth company  ☐
If an emerging growth company, indicate by check mark if the registrant has elected to not use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act ☐ 
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of 
internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public 
accounting firm that prepared or issued its audit report. ☐ 
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant 
included in the filing reflect the correction of an error to previously issued financial statements. ☐ 
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based 
compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐ 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ☐  Yes    ☒  No 
There is no non-voting common equity. The aggregate market value of the common stock held by non-affiliates (based upon the closing 
price of $24.44 for the shares on the New York Stock Exchange on July 29, 2023) was $355.0 million as of July 29, 2023, the last business 
day of the registrant’s most recently completed second fiscal quarter. 
As of April 15, 2024, there were 13,980,206 issued and outstanding shares of the registrant’s common stock. 

Portions of the registrant’s Proxy Statement for its June 13, 2024 Annual Meeting of Stockholders are incorporated herein by reference. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
  
  
  
  
  
 
 
  
  
 
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
BUILD-A-BEAR WORKSHOP, INC.  
INDEX TO FORM 10-K  

Page 

Forward-Looking Statements ............................................................................................................................   1 

Part I  

Item 1.  Business ............................................................................................................................................  2 
Item 1A.  Risk Factors ......................................................................................................................................  6 
Item 1B.  Unresolved Staff Comments .............................................................................................................  18 
Item 1C.  Cybersecurity ....................................................................................................................................  19 
Item 2.  Properties ..........................................................................................................................................  20 
Item 3. 
Legal Proceedings ............................................................................................................................  20 
Item 4.  Mine Safety Disclosure .....................................................................................................................  20 

Part II  

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities ............................................................................................................................  21 
Item 6. 
[Reserved] .........................................................................................................................................  21 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............  22 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk ...........................................................  32 
Item 8.  Financial Statements and Supplementary Data ...............................................................................  32 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ...........  32 
Item 9A.  Controls and Procedures ..................................................................................................................  33 
Item 9B.  Other Information ..............................................................................................................................  36 
Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections ..............................................  36 

Part III   

Item 10.  Directors, Executive Officers and Corporate Governance ................................................................  36 
Item 11.  Executive Compensation ..................................................................................................................  37 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters ...........................................................................................................................................  38 
Item 13.  Certain Relationships and Related Transactions and Director Independence .................................  38 
Item 14.  Principal Accountant Fees and Services ..........................................................................................  38 

Part IV  

Item 15.  Exhibits and Financial Statement Schedules ....................................................................................  39 
Item 16.  Form 10-K Summary .........................................................................................................................  66 

Exhibit Index ......................................................................................................................................................   63 
Signatures .........................................................................................................................................................   67 

i 

  
  
  
  
  
 
 
 
 
 
  
 
  
  
  
This page intentionally left blank. 

FORWARD-LOOKING STATEMENTS  

This Annual Report on Form 10-K contains certain statements that are, or may be considered to be, “forward-
looking statements” for the purpose of federal securities laws, including, but not limited to, statements that reflect 
our current views with respect to future events and financial performance. We generally identify these statements 
by words or phrases such as “may,” “might,” “should,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “intend,” 
“predict,”  “future,”  “potential,” “will,”  “could,” “target,” “project,”  “contemplate,” or  “continue,”  the  negative  or  any 
derivative of these terms and other comparable terminology. These forward-looking statements, which are subject 
to  risks,  uncertainties  and  assumptions  about  us,  may  include,  among  other  things,  projections  or  statements 
regarding: 

• 

• 

• 

• 

• 

our future financial performance and the sufficiency of our cash generated from operations and 
borrowings under our credit facilities; 

our anticipated operating strategies and future strategic expansion initiatives; 

our future capital expenditures; 

our anticipated rate of store relocations, openings and closures; and 

our anticipated costs related to store relocations, openings and closures. 

These  statements  are  only  predictions  based  on  our  current  expectations  and  projections  about  future 
events. Because these forward-looking statements involve risks and uncertainties, there are important factors that 
could cause our actual results, level of activity, performance or achievements to differ materially from the results, 
level  of  activity,  performance  or  achievements  expressed  or  implied  by  these  forward-looking  statements, 
including those factors discussed under the caption entitled “Risk Factors” as well as other places in this Annual 
Report on Form 10-K. 

We operate in a competitive and rapidly changing environment. New risk factors emerge from time to time 
and it is not possible for management to predict all the risk factors, nor can it assess the impact of all the risk 
factors on our business or the extent to which any factor, or combination of factors, may cause actual results to 
differ materially from those contained in any forward-looking statements. Given these risks and uncertainties, you 
should not place undue reliance on forward-looking statements, which speak only as of the date of this Annual 
Report on Form 10-K, as a prediction of actual results and may not contain all of the material factors that are 
important to you. 

You should read this Annual Report on Form 10-K completely and with the understanding that our 
actual results may be materially different from what we expect. Except as required by law, we undertake 
no duty to update these forward-looking statements, even though our situation may change in the future. 
We qualify all of our forward-looking statements by these cautionary statements.  

Unless the context otherwise requires, references in this Annual Report on Form 10-K to the “Company,” 

“we,” “us,” and “our” refer to Build-A-Bear Workshop, Inc. and, where appropriate, its subsidiaries. 

The following discussion contains references to fiscal 2023 and fiscal 2022, which represent our fiscal years 

ending February 3, 2024 and January 28, 2023, respectively. 

1 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
 
 
ITEM 1.     BUSINESS 

Overview 

PART I 

Build-A-Bear Workshop, Inc., a Delaware corporation, was formed in 1997 as a mall-based, experiential 
specialty retailer where children and their families could create their own stuffed animals by participating in the 
stuffing, fluffing, dressing, accessorizing, and naming of their own teddy bears and other plush toys. We believe 
the hands-on and interactive nature of our experience locations, our personal service model and engaging digital 
shopping experiences result in guests forming an emotional connection with our brand. Over the last 26 years, 
with more than 240 million furry friends sold to guests around the world, Build-A-Bear has become a brand with 
high consumer awareness, positive affinity, and strong retail influence. We are leveraging this brand strength to 
grow  our  brick-and-mortar  retail  footprint  beyond  traditional  malls  through  a  range  of  store  sizes,  formats  and 
locations  including  tourist  destinations.  We  are  also  growing  through  our  websites,  which  focus  on  gift-giving, 
collectible  merchandise,  and  licensed  products.  In  addition  to  growing  our  corporately-managed  store  and  e-
commerce footprint, we are also growing through third-party operated and franchised stores, particularly for our 
international expansion. Our ongoing digital transformation, which touches our e-commerce business, consumer 
loyalty program and digital marketing and content, has led to omni-channel growth over the past several years. 
Build-A-Bear's pop-culture and multi-generational appeal have played a key role in growing our total addressable 
market beyond children by adding teens and adults with entertainment and sports licensing, collectible and gifting 
offerings, as well as by introducing new products and adding categories beyond plush.  

international-franchise  models. This 

As of February 3, 2024, the Company had 525 global locations through a combination of its corporately-
reflects 359 corporately-managed 
managed,  partner-operated,  and 
locations,  including  320 stores  in  the  United  States  (“U.S.”)  and  Canada  and 39 stores  in  the  United  Kingdom 
(“U.K.”) and Ireland, 92 partner-operated locations operated through our "third-party retail" model in which we sell 
our products on a wholesale basis to other companies that then, in turn, execute our retail experience, and 74 
franchised stores operating internationally, all under the Build-A-Bear Workshop brand. In addition to these stores, 
we sell products on our company-owned e-commerce sites and third-party marketplace sites, our franchisees sell 
products  through sites  that  they  manage  as  well  as  other  third-party  marketplace  sites  and  other  parties  sell 
products on their sites under wholesale agreements. For the 2023 fiscal year, the Company had a net new unit 
growth  of  37  experience  locations,  comprised  of  nine  corporately  managed  locations,  22  partner-operated 
locations, and six international franchise locations. 

Segments and Geographic Areas 

Our  business  is  conducted  through  three  reportable  segments consisting  of  direct-to-consumer  (“DTC”), 
commercial,  and  international  franchising.  Our  reportable  segments  are  primarily  determined  by  the  types  of 
customers they serve and the types of products and services that they offer. Each reportable segment may operate 
in many geographic areas. Financial information related to our segments and the geographic areas in which we 
operate is contained in “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 
Operations.”  See  Note  15 — "Segment  Information"  to  the  consolidated  financial  statements  for  information 
regarding  sales,  results  of  operations  and  identifiable  assets  of  the  Company  by  business  segment  and  by 
geographic area. 

Description of Operations 

Build-A-Bear  Workshop  offers  interactive  entertainment  experiences  via  both  physical  and  digital 
engagement,  targeting  a  range  of  consumer  segments  and  purchasing  occasions  through  digitally-driven, 
diversified omnichannel capabilities. We operate a vertical retail channel with experience locations that feature a 
unique  combination  of  interactivity  and  product  in  which  guests  can  “make  their  own  stuffed  animals”  by 
participating in the stuffing, fluffing, dressing, accessorizing and naming of their own teddy bears and other stuffed 
animals.  We  also  operate  e-commerce  sites  that  focus  on  gift-giving,  collectible  merchandise  and  licensed 
products that appeal to consumers that have an affinity for characters from a range of entertainment, sports, art, 
and gaming properties. Our engaging digital purchasing experiences include our online “Bear-Builder”, an age-
gated adult-focused “Bear Cave” and the “HeartBox” gift site. Our retail stores also act as “mini distribution centers” 
that provide efficient omnichannel support for our digital demand. The primary consumer target for our retail stores 
is families with children while our e-commerce sites focus on collectors and gift givers that are primarily tweens, 
teens  and  adults.  We  have  also  extended  our  business  model  by  leveraging  our  brand  strength  and  owned 

2 

  
      
  
  
  
  
  
  
intellectual properties through the creation of engaging content for kids and adults while also offering products at 
wholesale and in non-plush consumer categories via outbound licensing agreements with leading manufacturers.  

We  seek  to  provide  outstanding  guest  service  and  experiences  across  all  channels  and  touch  points 
including our retail locations, our e-commerce sites, our mobile sites and apps as well as traditional, digital and 
social media. We believe the hands-on and interactive nature of our experience locations, our personal service 
model and engaging digital shopping experiences result in guests forming an emotional connection with our brand 
which  has  multi-generational  appeal  that  captures  today’s zeitgeist  including desire  for  engaging  experiences, 
personalization and “DIY” while being recognized as trusted, giving, and a part of pop culture. 

We believe there are opportunities to extend the reach and size of our diverse consumer segments through 
expanded products and licensing relationships, evolved experiences, and incremental occasions, partnerships, 
and  marketing  activities.  We  believe  we  can  further  develop  our  business  by  creating  a  continuous  circle  of 
engagement with expanded programs including outbound branded licensing and entertainment that drives retail 
performance and leverages our brand equity which may in turn positively impact other channels of distribution. 

Operating Strategies 

We believe that the initiatives and investments that were put in place prior to the pandemic, and in many 
cases, we accelerated during the pandemic, are driving improved results, as we delivered growth in total revenues 
and  profit  in  fiscal  2023.  To  continue  to  drive  revenue  and  profit  growth,  we  remain  focused  on  our  strategic 
priorities, which are centered primarily on three key areas:  

• 

The global expansion of our unique experience locations. During fiscal 2023, we opened a net 37 Build-
A-Bear Workshop retail experience locations, through a combination of corporately-managed, third-party 
operated, and franchise business models. In fiscal 2024, we expect net new unit growth of at least 50 
locations in North America and internationally through our three store business models. We have made 
a concerted effort to shift to non-traditional locations, including family-centric tourist and hospitality sites, 
as well as partner-operated and franchise locations, and now have more than 35% of total stores in non-
traditional settings. While tourist sites have been and will remain a critical part of our location expansion 
strategy, recent research data supports our opportunity to reengage in profitable expansion in traditional 
locations on a more localized level, particularly given the numerous and flexible corporate store models 
we have developed in the past few years. We also continue to develop innovative experiences to expand 
our  brand  reach,  including  Build-A-Bear  vending  machines,  also  known  as  ATMs  or  automatic  teddy 
machines.  

•  Accelerate  our  comprehensive  digital  transformation. In addition  to  growing  our  e-commerce  channel, 
this includes our marketing and loyalty programs, including our Count Your Candles offer, and content 
and entertainment initiatives, such as our first-ever animated theatrical film in 2023 “Glisten and the Merry 
Mission.” Our digital transformation is designed to elevate our business efficiency, integrate our customer 
communications  to  acquire  new  customers  and  increase  purchase  occasions,  and  expand  our  total 
addressable market by reaching beyond our core kid base and to continue to acquire new tween, teen 
and  adult  consumers  by  new  offerings  including  gifting  and  personalization  programs.  Our  2023  e-
commerce sales, inclusive of softness during the year, have tripled since 2018, which was prior to the 
implementation of key digital initiatives. In early 2024, we created a new position of Chief Customer & 
Digital Officer to further align our operating structure with our digital strategy. 

•  Drive profitable growth through investment initiatives while maintaining a commitment to return capital to 
shareholders. As corporate store operating margins have remained robust from higher levels of revenue 
combined with disciplined expense management, particularly considering recent inflationary pressures, 
wage increases and supply chain challenges, and as we continue to evolve our real estate portfolio with 
new  locations  and  formats,  plus  shift  to  asset-light  business  models,  the  company’s  cash  flows  have 
meaningfully  improved.  This  higher-level  of  cash  flows  has  been  used  to  increase  support  for  key 
initiatives  to  deliver  long-term  profitable  growth,  while  also  returning  capital  to  shareholders  through 
dividends and share repurchases. The Company returned capital to shareholders through two special 
dividends paid December 27, 2021, and April 6, 2023, totaling $42 million, through share repurchases 
from a $25 million stock repurchase program that was adopted in November 2021, and through a $50 
million stock repurchase program announced in August 2022. The Company announced a new dividend 
program on March 13, 2024, declaring an initial quarterly cash dividend of $0.20 per share. 

3 

  
  
  
  
 
  
  
  
  
  
  
  
Merchandise Sourcing and Inventory Management 

Our stores and e-commerce sites offer an extensive and coordinated selection of merchandise, including a 
wide range of different styles of plush products to be stuffed, pre-stuffed plush products, sounds and scents that 
can be added to the stuffed animals and a broad variety of clothing, shoes and accessories, as well as other brand 
appropriate toy and novelty items including family sleepwear, sourced from multiple vendors primarily in Vietnam 
and China. Our plush products and clothing are produced from high quality, man-made materials or natural fibers, 
and the stuffing is made of a high-grade polyester fiber. 

We believe we comply with governmental safety requirements specific to each product category and country 
where there are Build-A-Bear Workshop locations. Specifically, we believe all of the toy products sold in our stores 
and through our e-commerce sites meet Consumer Product Safety Commission (CPSC) requirements including 
the Consumer Product Safety Improvement Act (CPSIA) for children’s products. We also believe we comply with 
American  Society  for  Testing  and  Materials  (ASTM-F963),  European  Toy  Safety  Standards  (EN71),  China 
National  Toy  Standards  (GB6675/GB5296.5),  China  Compulsory  Certification  (CCC),  Australian/New  Zealand 
Standard (AS/NZS 8124), Canadian Consumer Product Safety Act Toys Regulation (CCPSA), Chile Standard on 
Safety of Toys NCh 3251 and India Safety of Toys (IS:9873). Our products are tested through independent third-
party testing labs for compliance with toy safety standards. Packaging and labels for each product indicate the 
age grading for the product and any special warnings in accordance with guidelines established by the CPSC or 
other applicable authority. We require our supplier factories to be compliant with the International Council of Toy 
Industries  (ICTI)  Ethical  Toy  Program  certification  or  with  other  comparable  third-party  social  compliance 
programs. The ICTI Ethical Toy Program process is a social compliance program to promote ethical manufacturing 
in the form of fair labor treatment, as well as employee health and safety in the toy industry supply chain worldwide. 
In order to obtain this certification, each factory completes a rigorous evaluation performed by an accredited ICTI 
agent on an annual basis. 

The average time from product conception to the arrival in stores is approximately 12 months, including 
approximately 90 to 150 days from the beginning of production to in-store delivery. Through an ongoing analysis 
of selling trends, we regularly update our product assortment by increasing quantities of productive styles and 
eliminating less productive styles. Our relationships with our vendors generally are on a purchase order basis 
without contractual obligation to provide adequate supply or acceptable pricing on a long-term basis. 

As of February 3, 2024, our inventory balance was $63.5 million, a decrease of $7.0 million compared to 

January 28, 2023. We are comfortable with the composition and level of our inventory. 

Distribution and Logistics 

We  own  a  350,000  square-foot  distribution  center  in  Groveport,  Ohio  (near  Columbus)  that  serves  the 
majority of our stores in the U.S. and Canada. We also contract with a third-party warehouse in southern California 
to service our West Coast stores. The contract has a one-year term and is renewable. In Europe, we contract with 
a third-party distribution center in Selby, England under an agreement guaranteed through January 2025, and 
continuing on if neither party terminates the agreement, to fulfill our store and e-commerce fulfillment needs. This 
agreement  contains  clauses  that  allow  for  termination  if  certain  performance  criteria  are  not  met.  In  Asia,  we 
contract for office space and a third-party distribution center in Shanghai, China, with the office space contract 
ending in August 2024 and the distribution center contract ending in April 2024, with both contracts expected to 
be renewed before their respective expiration dates.  

Transportation from the warehouses to stores is managed by several third-party logistics providers. In the 
U.S., Canada and Europe, merchandise is shipped by a variety of distribution methods, depending on the store 
and seasonal inventory demand. Shipments from our distribution centers are scheduled throughout the week in 
order to smooth workflow, and stores are grouped together by shipping route to reduce freight costs. All items in 
our assortment are eligible for distribution, depending on allocation and fulfillment requirements, and we typically 
distribute merchandise and supplies to each store once every other week or once a week on a regular schedule, 
which allows us to consolidate shipments in order to reduce distribution and shipping costs. Back-up supplies, 
such as stuffing for the plush animals, are often stored in limited amounts at regional pool points. 

4 

  
  
  
  
  
  
  
   
 
 
During fiscal 2020, we introduced "Buy Online, Ship From Store" and "Buy Online, Pick Up In Store" for 
orders placed in the U.S. and "Click and Collect" for orders placed in the U.K. These ongoing programs allow our 
brick and mortar locations to operate essentially as mini distribution centers allowing us to leverage the geographic 
proximity of stores, available inventory and labor to fulfill digital demand. 

Employees  

As of February 3, 2024, we had approximately 1,000 full-time and 3,550 regular part-time employees in the 
U.S., Canada, the U.K., and Ireland. The number of part-time employees at all locations fluctuates depending on 
our seasonal needs. None of our employees are represented by a labor union, and we believe our relationship 
with our employees is good. 

Competition 

As our company has diversified and evolved, we view our competition through a number of categories. For 
our  retail  stores,  we  view  the  Build-A-Bear  Workshop  store  experience  as  a  distinctive  combination  of 
entertainment and retail with limited direct competition. We are aware of several small companies that operate 
“make your own” teddy bear and stuffed animal stores or kiosks in retail locations, but we believe none of those 
companies offer the breadth of assortment nor depth of experience or operate as a national or international retail 
company. 

Since our signature products, teddy bears and other stuffed animals, are included in the toy category, we 
compete indirectly with a number of companies that sell plush products or premium children’s toys, including, but 
not limited to, Ty, Mattel, Hasbro, Lego, Ganz, and Steiff. We also compete with toy retailers including online and 
mass merchandisers such as Amazon, Walmart or Target as well as specialty stores such as The Entertainer Toy 
Shop, Smyths Toys Superstores and Hamleys. 

As  our  gift-giving  and  affinity  business  has  grown,  our  competitors  include  diverse  retail  and  online 
companies  such  as  Vermont  Teddy  Bear,  Funko,  or  1-800  Flowers.  Since  we  sell  a  product  that  integrates 
merchandise and experience, we also view our competition as any company that competes for family time and 
entertainment dollars, such as movie theaters, amusement parks and arcades, other mall-based entertainment 
venues, party venues and online entertainment. 

Intellectual Property and Trademarks  

We  believe  our  copyrights,  service  marks,  trademarks,  trade  secrets,  patents  and  similar  intellectual 
property are critical to our success, and we intend, directly or indirectly, to maintain and protect these marks and, 
where applicable, license the intellectual property. Our patents do not expire until the years 2032 and 2033. 

We have developed licensing and strategic relationships with leading retail and cultural organizations. We 
plan  to  continue  to  collaborate with  companies  that  have  strong,  family-oriented  brands  and  provide  us  with 
attractive  marketing  and  merchandising  opportunities.  These  relationships  for  specific  products  are  generally 
reflected in contractual arrangements for limited terms that are terminable by either party upon specified notice. 
Specifically,  we  have  key  strategic  relationships  with  select  companies  in  which  we  feature  their  brands  on 
products sold in our stores, including Disney®, NBCUniversal, Lucasfilm, Warner Bros., Pokémon, ViacomCBS, 
Nintendo, and major professional sports leagues along with other culturally relevant brands. 

Availability of Information  

We are subject to the reporting and information requirements of the Securities Exchange Act of 1934, as 
amended (the “Exchange Act”). As a result, we file periodic reports and other information with the Securities and 
Exchange  Commission (the  “SEC”). We  make  these  filings available  free  of charge  in  the Investor Relations 
section of our corporate website, the URL of which is http://ir.buildabear.com, as soon as reasonably practical 
after we electronically file such material with, or furnish it to, the SEC. You may also request copies of these 
materials without charge by writing to our Investor Relations department at Build-A-Bear Workshop, Inc. World 
Headquarters, 415 South 18th Street, St. Louis, MO 63103. The SEC maintains a website, http://www.sec.gov, 
that  contains  our  annual,  quarterly  and  current  reports  and  other  information  we  file  electronically  with  the 
SEC. Information on our website is not incorporated by reference into, and does not constitute a part of, this 
Annual Report on Form 10-K. 

5 

  
  
  
  
  
  
  
   
  
  
  
   
ITEM 1A.     RISK FACTORS  

We  operate  in  a  changing  environment  that  involves  numerous  known  and  unknown  risks  and 
uncertainties that could materially affect our operations. The risks, uncertainties and other factors set forth below 
may cause our actual results, performances or achievements to be materially different from those expressed or 
implied by our forward-looking statements. If any of these risks or events occur, our business, financial condition 
or results of operations may be adversely affected. Additional risks not currently known to us or that we presently 
deem immaterial may also impair our business operations. 

MACROECONOMIC AND INDUSTRY RISKS 

Any  uncertainty  or decline  in  general  global  economic  conditions,  caused  by inflation, rising  interest 
rates,  geo-political  conflicts, or  other  external  factors, could  lead  to  disproportionately  reduced 
discretionary consumer spending and a corresponding reduction in demand for our products and have an 
adverse effect on our liquidity and profitability. 

Since  purchases  of  our  merchandise  are  dependent  upon  discretionary  spending  by  our  guests,  our 
financial  performance  is  sensitive  to  changes  in  overall  economic  conditions  that  affect  consumer  spending. 
Consumer spending habits are affected by, among other things, prevailing economic conditions, inflation, levels 
of employment, salaries and wage rates, consumer confidence and consumer perception of economic conditions. 
A slowdown in the North American or European economies or in the economies of the countries in which our 
franchisees  and  third-party  retail  partners operate  or  uncertainty  as  to  the  economic  outlook  could  reduce 
discretionary spending or cause a shift in consumer discretionary spending to other products. For example, the 
potential adverse effects of inflation, or geopolitical conflicts could result in lower net retail sales and could also 
result in excess inventories, which could, in turn, lead to increased merchandise markdowns and related costs 
associated with higher levels of inventory and adversely affect our liquidity and profitability. In addition, economic 
uncertainty can affect the credit and capital markets and our financial condition which may affect our ability to 
access  capital  resources  under  our  credit  agreement.  The  amount  available  for  borrowing  could  be  restricted 
under  our  agreement  if  the  amount  of  assets  used  to  calculate the  borrowing  base  (specified  percentages  of 
eligible  credit  card  receivables,  eligible  inventory,  and,  under  certain  circumstances,  eligible  foreign  in-transit 
inventory and, in the discretion of the agent, eligible receivables) decreases. 

Inflation  impacted  our  business  operations  in  fiscal  2023 and  had an  adverse  impact  on  our  business 
throughout the year, specifically seen through rising store labor costs. Although we took actions to mitigate these 
pressures, such as strategic price increases on highly sought-after products, there can be no assurance that we 
will be able continue these actions or that they will be successful in the future. We expect the inflationary pressures 
experienced in fiscal 2023 to decrease but continue into fiscal 2024. We continue to monitor the impact of inflation 
on our business operations on an ongoing basis and may need to adjust our prices further to mitigate the impacts 
of  changes  to  the  rate  of  inflation  during  2024 or  in  future  years.  These  select  price  increases  could  have  a 
negative impact on demand for our products. 

Weakened economic conditions, lowered employment levels or recessions in any of our major markets may 
also  significantly  reduce  consumer  purchases  of  our  products.  Economic  conditions  may  also  be  negatively 
impacted  by  terrorist  attacks,  wars,  geopolitical  shifts,  and  other  conflicts, such  as  the  current  Russia-Ukraine 
crisis and the Israel-Hamas conflict that has heightened geopolitical tensions in the Middle East region, as well 
as natural  disasters,  increases  in  commodity  prices  or  labor  costs,  or  the  prospect  of  such  events.  Such  a 
weakened  economic  and  business  climate,  as well  as  consumer  uncertainty  created  by  such  a  climate,  could 
harm our revenues and profitability. 

6 

  
  
  
  
  
  
  
  
 
 
Our success and profitability not only depend on consumer demand for our products, but also on our ability 
to produce and sell those products at costs which allow us to make a profit. Whether due to inflation or other 
factors, rising petroleum and material prices, increased transportation and shipping costs, and increased labor 
costs in the markets in which our products are manufactured and sold all may further increase the costs we incur 
to produce and transport our products, which in turn may reduce our margins, reduce our profitability, and harm 
our business, in particular if we are unable to further adjust prices beyond what we were able to do in fiscal 2023, 
as discussed above. 

Consumer interests can change rapidly, and our success depends on the ongoing effectiveness of our 
marketing and online initiatives to build consumer affinity for our brand and drive consumer demand for 
our products and services.  

We  continue  to  update  and  evaluate  our  marketing  initiatives,  which  are  focused  on  building  our  brand, 
sharing  relevant  product  news,  executing  timely  promotions  and  adapting  to  rapidly  changing  consumer 
preferences. Our future growth and profitability will depend in large part upon the effectiveness and efficiency of 
our  integrated  marketing  and  advertising  programs, access  to  leading  entertainment  relationships  resulting  in 
licensing  relationships  in  a  profitable  manner and  future  marketing  and  advertising  efforts  that  we  undertake, 
including our ability to: 

• 

• 

• 

• 

• 

• 

create greater awareness and affinity of our brand, interactive shopping experience and products; 

convert consumer awareness into store and e-commerce site visits and product purchases; 

identify the optimal level of marketing spend and most efficient marketing channels; 

select the right geographic areas in which to market; 

determine the appropriate creative message and media mix for marketing programs locally, nationally
and internationally; and 

effectively  manage  marketing  costs  (including  creative  and  media)  to  maintain  acceptable  operating
margins and return on marketing investment. 

Our planned marketing expenditures may not result in increased total sales or generate sufficient levels of 
product  and  brand  awareness,  which  could  also  have  a  material  adverse  effect  on  our  financial  condition  and 
profitability. Additionally, we have shifted a number of our marketing programs to digital outlets which may not 
continue to be as effective as our more traditional, historical programs. 

We  depend  upon  the  shopping  malls  and  tourist  locations in  which  our stores  are  located  to  attract 
guests.  Continued  or  further  volatility  in  retail  consumer  traffic  could  adversely  affect  our  financial 
performance and profitability.  

While we invest in integrated marketing efforts and believe we are more of a destination location than many 
other retailers, we rely to a great extent on consumer traffic in the malls and tourist locations in which we are 
located. We  rely  on  the  ability  of  the  malls’  anchor  tenants,  generally  large  department  stores,  and  on  the 
continuing popularity of malls and tourist locations as shopping destinations to attract high levels of consumer 
traffic. We cannot control the development of new shopping malls nor the closure of existing malls, the addition or 
loss of anchors and co-tenants, the availability or cost of appropriate locations within existing or new shopping 
malls  or  the  desirability,  safety  or  success  of  shopping  malls. While  we  have  had  significant  growth  in  our  e-
commerce  sales  compared  to  pre-pandemic  levels  and  continue  with  initiatives  intended  to  develop  and 
strengthen  our  online  business,  the  majority  of  our  sales  are  generated  from  our  physical  store  locations. 
Consumer traffic may also be reduced due to factors such as the economy, civil unrest, actual or threatened acts 
of  terrorism  or  other  crime  in shopping  locations,  the  impact  of  weather  or  natural  disasters  or  a  decline  in 
consumer confidence resulting from international conflicts or war. A decrease in consumer traffic could have an 
adverse effect on our financial condition and profitability. 

7 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Our profitability could be adversely affected by fluctuations in petroleum products prices.  

The profitability of our business depends to a certain degree upon the price of petroleum products, both 
as a component of the transportation costs for delivery of inventory from our vendors to our stores and as a raw 
material used in the production of our plush products and stuffing. Volatility in petroleum prices can be due to 
many external factors that are beyond our control including political, environmental, and economic factors such 
as hostilities or other conflicts in oil producing areas (including the current Russia-Ukraine conflict and tensions 
in the Middle East), limitations and/or disruptions in refining and pipeline capacity, and worldwide demand for 
petroleum. We are unable to predict what the price of crude oil and the resulting petroleum products will be in 
the future. We may be unable to pass along to our guests the increased costs that would result from higher 
petroleum prices. Therefore, any such increase could have an adverse impact on our business and profitability. 

Our business may be adversely impacted at any time by a variety of significant competitive threats.  

We  operate  in  a  highly  competitive  environment  characterized  by  low  barriers  to  entry.  We  compete 
against  a  diverse  group  of  competitors.  Because  we  have  mall-based  locations,  we  see  our  competition  as 
other retailers that compete for prime mall locations, including various apparel, footwear and specialty retailers. 
As a retailer whose signature product is a stuffed animal that is typically purchased as a toy or gift, we also 
compete with big box retailers and toy stores, as well as manufacturers that sell plush toys. Since we offer our 
guests an experience as well as merchandise, we also view our competition as any company that competes for 
our guests’ time and entertainment dollars, such as movie theaters, restaurants, amusement parks and arcades. 
In  addition,  there  are  several  small  companies  that  operate  “make  your  own”  teddy  bear and  stuffed  animal 
experiences in retail stores and kiosks. Although we believe that none of these companies currently offer the 
breadth and depth of the Build-A-Bear Workshop products and experience, we cannot be certain that they will 
not compete directly with us in the future. 

Many of our competitors have longer operating histories, significantly greater financial, marketing and other 
resources, and greater name recognition. We cannot be certain that we will be able to compete successfully with 
them in the future, particularly in geographic locations that represent new markets for us. If we fail to compete 
successfully, our market share and results of operations could be materially and adversely affected. 

The  retail  sector  has  experienced  an  immense  increase  in  sales  initiated  online  and  using  mobile 
applications,  as  well  as  online  sales  for  both  in-store  or  curbside  pick-up.  Online  and  multi-channel  retailers 
continue to focus on delivery services, with consumers increasingly seeking faster, guaranteed delivery times 
and low-cost or free shipping. Our ability to be competitive on delivery times and delivery costs depends on 
many factors, and our failure to successfully manage these factors and offer competitive delivery options could 
negatively impact the demand for our products and our profit margins. 

Global  or  regional  health  pandemics  or  epidemics  could  negatively  impact  our  business,  financial 
position and results of operations. 

The extent to which a pandemic may impact our operational and financial performance remains uncertain 
and will depend on many factors outside of our control, including the timing, extent, trajectory and duration of the 
pandemic, the emergence of new variants, the development, availability, distribution and effectiveness of vaccines 
and treatments, the imposition of protective public safety measures, and the impact of the pandemic on the global 
economy  and  demand  for  our  products.  Additional  future  impacts may  include,  but  are  not  limited  to,  material 
adverse effects on demand for our products and interactive experience, supply chain operations disruptions, our 
ability to execute strategic plans and to predict future performance, and our financial performance and profitability. 

To  the  extent  a  pandemic  adversely  affects  our  business,  operations,  financial  condition  and  operating 
results, it may also have the effect of heightening many of the other risks described in this “Risk Factors” section, 
such  as  those  relating  to  retail  consumer  traffic,  general  global  economic  conditions,  and  demand  for  our 
interactive retail experience. 

8 

  
  
  
  
  
  
  
  
  
   
 
 
OPERATIONAL RISKS 

If we are unable to generate interest in and demand for our interactive retail experience and products, 
including being able to identify and respond to consumer preferences in a timely manner, our sales, 
financial condition and profitability could be adversely affected.  

We believe that our success depends in large part upon our ability to continue to attract new and repeat 
guests with our interactive shopping experience, and our ability to anticipate, gauge and respond in a timely 
manner  to  changing  consumer  preferences,  such  as  online  buying,  and  fashion  trends  including  licensed 
relationships.  We  cannot  be  certain  that  there  will  continue  to  be  a  demand  for  our  “make-your-own  stuffed 
animal”  interactive  experience,  including  our  store design  and  brand appearance,  or  for our  stuffed animals, 
related  apparel  and  accessories.  A  decline  in  demand  for  our  interactive  shopping  experience,  our  stuffed 
animals,  related  apparel  or  accessories,  or  a  misjudgment  of  consumer  preferences,  fashion  trends  or  the 
demand  for  licensed  products,  including  those  that  are  associated  with  new  movie  releases,  could  have  a 
negative impact on our business, financial condition and results of operations. In addition, negative commentary 
regarding our company or the products we sell may be posted on social media sites and other platforms at any 
time and may negatively impact our reputation or business.  

Our future success depends, in part, on the popularity and consumer demand for brands of licensors such 
as Disney, NBCUniversal, Lucasfilm, Warner Bros., and Nintendo. If we are not able to meet our contractual 
commitments or are unable to maintain licensing agreements with key brands, our business would be adversely 
affected. There can be no certainty that our access to licensed brands will continue to be successful or enable 
us to maintain high levels of sales in the future and the timing of future entertainment projects may not coincide 
with the timing of previous successes impacting our ability to maintain sales levels. In addition, if we miscalculate 
the  market  for  our  merchandise  or  the  purchasing  preferences  of  our  guests,  we  may  be  required  to  sell  a 
significant amount of our inventory at discounted prices or even below costs, thereby adversely affecting our 
financial condition and profitability. 

If we are unable to renew, renegotiate or replace our store leases or enter into leases for new stores on 
favorable  terms,  or  if  we  violate  any  of  the  terms  of  our  current  leases,  our  revenue and  profitability 
could be harmed.  

We  lease  all  of  our  corporately-managed  store  locations.  The  majority  of  our  store  leases  contain 
provisions for base rent plus percentage rent based on sales in excess of an agreed upon minimum annual sales 
level. Some store leases only include a provision for a percentage of a store's total sales, instead of a fixed base 
rent amount. A number of our leases include a termination provision which applies if we do not meet certain 
sales levels during a specified period, typically in the third to fourth year and the sixth to seventh year of the 
lease, which may be at either the landlord’s option or ours. Although we have largely shifted our leases in North 
America to shorter term leases to provide flexibility in aligning stores with market trends, this strategy has risk if 
we renew leases at a time when commercial rental rates are higher than the rate we could have secured with a 
longer-term lease. Furthermore, some of our leases contain various restrictions relating to change of control of 
our company. Our leases also subject us to risks relating to compliance with changing shopping location rules 
and the exercise of discretion by our landlords on various matters within these locations. We may not be able to 
maintain or obtain favorable locations within these desirable shopping locations. The terms of new leases may 
not be as favorable, which could cause an increase in store expenses negatively impacting overall profitability. 
If we execute termination rights, we may incur expenses and charges associated with those closures that could 
negatively impact our profitability. 

Additionally, several landlords dominate the ownership of prime malls, particularly in the U.S. and Canada, 
and because of our dependence on these landlords for a substantial number of our locations, any significant 
erosion in their financial conditions or our relationships with these landlords could negatively affect our ability to 
obtain and retain store locations. Further landlord consolidation may negatively impact our results of operations. 

Our leases in the U.K. and Ireland also typically contain provisions requiring rent reviews every five years 
in which the base rent that we pay is adjusted to current market rates. These rent reviews require that base rents 
cannot  be  reduced  if  market  conditions  have  deteriorated  but  can  be  changed  “upwards  only.”  We  may  be 
required to pay base rents that are significantly higher than we have projected. As a result of these and other 
factors, we may not be able to operate our European store locations profitably. If we are unable to do so, our 
results  of  operations  and  financial  condition  could  be  harmed,  and  we  may  be  required  to  record  significant 
additional impairment charges. 

9 

  
  
  
  
  
  
  
Failure  to  successfully  execute  our  omnichannel  and  brand  expansion  strategy  and  the  cost  of  our 
investments  in  e-commerce  and  digital  transformation  may  materially  adversely  affect  our  financial 
condition and profitability. 

The  retail  industry  continues  to  rapidly  evolve  and  consumers  continue  to increasingly  embrace  digital 
shopping. As a result, the portion of total consumer expenditures with retailers occurring through digital platforms 
is increasing and the pace of this increase could continue to accelerate. 

Our strategy, which includes investments in e-commerce platforms, digital technology, and other consumer 
initiatives,  may  not  adequately  or  effectively  allow  us  to  continue  to  grow  our  e-commerce  business, 
increase sales, or grow our position in the specialty retail and gifting and collectibles markets such as adult to 
adult gifting (e.g., Heartbox), adult driven affinity (e.g., The Bear Cave), and occasion gifting (e.g., graduation, 
Valentine's  Day). The  success  of  our  strategy  will  depend  on  our  ability  to  continue  building  and  delivering  a 
seamless omnichannel shopping experience for consumers. With an increasing allocation of capital expenditures 
focused on digital initiatives, our failure to successfully execute on individual components of this initiative may 
adversely affect our financial performance. In addition, a greater concentration of e-commerce sales could result 
in a reduction in the amount of traffic in our brick-and-mortar locations and materially adversely affect our financial 
performance. 

Furthermore, the cost of certain investments in e-commerce and digital technology may adversely impact 
our financial performance in the short-term and failure to realize the benefits of these investments may adversely 
impact our financial performance over the longer term. 

We are subject to risks associated with technology and digital operations. 

Our operations are subject to numerous technology related risks, including risks related to the failure of the 
computer systems that operate our point of sale and inventory systems, websites and mobile sites and their related 
support  systems.  We  engage  key  third-party  business  partners  to  support  various  functions  of  our  business, 
including, but not limited to, information technology, web hosting and cloud-based services. We, and those third-
party  businesses that  support  us, are  also  subject  to  risks  related  to  computer  viruses,  telecommunications 
failures,  and  other  disruptions.  Also,  we  may  require  additional  capital  in  the  future  to  sustain  or  grow  our 
technological infrastructure and digital commerce capabilities. 

Business risks related to technology and digital commerce include risks associated with the need to keep 
pace with rapid technological change, internet security risks, risks of system failure or inadequacy, governmental 
regulation and legal uncertainties with respect to the internet, and collection of sales or other taxes by additional 
states or foreign jurisdictions. If any of these risks occur, it could have a material adverse effect on our business. 
Further, as our online sales have increased and have become critical to our growth, the risk of any interruption of 
our information technology system capabilities is heightened. 

10 

  
  
  
  
  
  
  
  
 
 
We  may  not  be  able  to  evolve our  store  locations  over  time to  align  with  market  trends,  successfully 
diversify  our  store  formats  and  business  models in  accordance  with  our  strategic  goals  or 
otherwise effectively manage  our  overall  portfolio  of  stores which  could  adversely  affect  our  ability  to 
grow and could significantly harm our profitability.  

Our  future  results  will  largely  depend  on  our  ability  to  optimize  and  maintain store  productivity  and 
profitability by strategically evolving our real estate portfolio to align with market trends while selectively opening 
new locations and systematically refreshing our store base. For example, our real estate development initiatives 
includes a focus on tourist locations due to changing consumer preferences and declining traditional mall traffic 
and we cannot be certain that this strategy will be successful. Our ability to manage our portfolio of stores in future 
years, in desirable locations, as well as to operate stores profitably, particularly in multi-store markets, are key 
factors  in  our  ability  to  achieve  sustained  profitable  growth.  We  cannot  be  certain  when  or  whether  desirable 
locations will become available, the number of Build-A-Bear Workshop stores that we can or will ultimately open, 
or whether any such new or relocated stores can be profitably operated. We may decide to close other stores in 
the future. 

Additionally, in fiscal 2023 we operated 26 stores located within other retailers’ stores and 92 stores through 
our "third-party wholesale" model and as such are subject to the operational risks of these companies, including 
but  not  limited  to,  ineffective  store  operations,  labor  disputes  and  negative  publicity, all  of  which could  have  a 
negative impact on our sales and operating performance. 

Our company-owned distribution center that services the majority of our stores in North America and our 
third-party distribution center providers used in the western U.S. and Europe may be required to close and 
operations may experience disruptions or may operate inefficiently.  

The operation of our stores is dependent on our ability to distribute merchandise to locations throughout the 
U.S., Canada, and Europe in a timely manner. We own a 350,000-square-foot distribution center in Groveport, 
Ohio  and  rely  on  this  warehouse  to  receive,  store  and  distribute  merchandise  for  the  majority  of  our  North 
American locations and to our third-party retail partners. To operate this distribution center, our ability to meet 
changing labor needs while controlling our costs is subject to external factors such as labor laws, regulations, 
unemployment levels, prevailing wage rates, and changing demographics. In addition, we rely on third parties to 
manage  all  of  the  warehousing  and  distribution  aspects  of  our  business  in  the  western U.S.  and Europe.  For 
example, as noted above, in Europe, we contract with a third-party distribution center in Selby, England under an 
agreement that ends in January 2025. Any significant interruption in the operation of the distribution centers due 
to  natural  disasters  or  severe  weather,  events  such  as  fire,  accidents,  power  outages,  system  failures,  public 
health issues such as pandemics or other health risks, or other unforeseen causes could damage a significant 
portion  of  our  inventory.  These  factors  may  also  impair  our  ability  to  adequately  stock  our  stores  and  fulfill  
e-commerce orders and could decrease our sales and increase our costs associated with our supply chain. 

INTERNATIONAL RISKS 

We rely on a few global supply chain vendors to supply substantially all of our materials and merchandise, 
and significant price increases or any disruption in their ability to deliver materials and merchandise could 
harm our ability to source products and supply inventory to our stores.  

We do not own or operate any factories that produce our plush products, clothing, shoes or accessories. 
In fiscal 2023 we purchased 73% of our merchandise from five vendors, compared to 77% in fiscal 2022. These 
vendors in turn contract for the production of merchandise with multiple manufacturing facilities. Prior to 2020, 
over 90% of merchandise received annually was produced in China. However, our efforts to diversify our supply 
chain reduced China sourcing to 63% of merchandise received as production shifted primarily to Vietnam, which 
provided 29% of our merchandise in 2023. Our relationships with our vendors generally are on a purchase order 
basis and do not provide a contractual obligation to provide adequate supply or acceptable pricing on a long-term 
basis. Our vendors could discontinue sourcing merchandise for us at any time. If any of our significant vendors 
were to discontinue their relationship with us, or if the factories with which they contract were to suffer a disruption 
in their production, we may be unable to replace the vendors in a timely manner, which could result in short-term 
or long-term disruption to our inventory flow or quality of the inventory as we transition our orders to new vendors 
or factories which could, in turn, disrupt our store operations and have an adverse effect on our business, financial 
condition and results of operations. Such disruptions may result from public health issues such as a pandemic, 
weather  related  events,  natural  disasters,  trade  restrictions,  tariffs,  changes  in  local  laws, work  stoppages  or 
slowdowns,  shipping  capacity  constraints,  supply  or  shipping interruptions,  geopolitical  issues or  other  factors 

11 

  
  
  
  
  
  
  
beyond our control. Additionally, in the event of a significant price increase from these suppliers, we may not be 
able to find alternative sources of supply in a timely manner or raise prices to offset the increases, which could 
have an adverse effect on our business, financial condition and results of operations. 

We may not be able to operate our international corporately-managed locations profitably.  

In addition to our U.S. locations, we currently operate stores in the U.K., Canada, and Ireland. Our future 
success in international markets may be impacted by differences in consumer demand, regulatory and cultural 
differences, economic conditions, public health issues such as pandemics, changes in foreign government policies 
and regulations, changes in trading status, compliance with U.S. laws affecting operations outside the U.S., such 
as the Foreign Corrupt Practices Act, as well as other risks that we may not anticipate. Brand awareness and 
affinity in international markets may be lower than in the U.S. and we may face higher labor and rent costs, as 
well as different holiday schedules. Although we have realized benefits from our operations in the U.K. and Ireland, 
we may be unable to continue to do so on a consistent basis. 

Additionally, we conduct business globally in many different jurisdictions with currencies other than U.S. 
dollars. Our results could be negatively impacted by changes or fluctuations in currency exchange rates since we 
report our consolidated financial results in U.S. dollars. For example, we may purchase products in U.S. dollars 
but sell them to consumers in local currencies, which exposes us to foreign exchange risk, as described in “Our 
merchandise is manufactured by foreign manufacturers and we transact business in various foreign countries, 
and the availability and costs of our products, as well as our product pricing, may be negatively affected by risks 
associated with international manufacturing and trade and foreign currency fluctuations” below.  In addition, we 
could experience restrictions on the transfer of funds to and from foreign countries, including potentially negative 
tax consequences. 

Our merchandise is manufactured by foreign manufacturers and we transact business in various foreign 
countries, and the availability and costs of our products, as well as our product pricing, may be negatively 
affected by risks associated with international manufacturing and trade and foreign currency fluctuations.  

We purchase the majority of our merchandise directly from manufacturers in foreign countries, primarily in 
China and Vietnam. Any event causing a disruption of imports, including the imposition of import restrictions, taxes 
or fees, or labor strikes or lockouts and pandemics, could adversely affect our business. For example, our vendors 
in  China  and  Vietnam were  temporarily  closed  for  periods  of  time  in  2021 and  2022 as  a  result  of  the  COVID 
pandemic, ceasing production of inventory and supplies. The flow of merchandise from our vendors could also be 
adversely affected by financial or political instability in any of the countries in which the materials or goods we 
purchase are manufactured, if the instability affects the production or export of merchandise from those countries. 
We are subject to trade restrictions in the form of tariffs or quotas, or both, applicable to the products we sell as 
well as to raw material imported to manufacture those products. Such tariffs or quotas are subject to change. 

Our compliance with the regulations is subject to interpretation and review by applicable authorities. Change 
in regulations or interpretation could negatively impact our operations by increasing the cost of and reducing the 
supply of products available to us. In addition, decreases in the value of the U.S. dollar against foreign currencies, 
particularly the Chinese renminbi and Vietnamese dong, could increase the cost of products we purchase from 
our vendors. The pricing of our products in our stores may also be affected by changes in foreign currency rates 
and require us to make adjustments that would impact our revenue and profit in various markets. We purchase 
all inventory in U.S. dollars, and our foreign subsidiaries buy their inventory from us in their functional currency, 
which  exposes us  to  currency  risk  when  their  functional  currencies  fluctuate  relative  to  the  U.S.  Dollar. Our 
business may be adversely impacted by ongoing uncertainty, fluctuations in currency exchange rates, changes in 
trade policies, or changes in labor, immigration, tax, data privacy or other laws. Any of these effects, among others, 
could materially and adversely affect our business, results of operations, and financial condition. 

If we are unable to effectively manage our international partner-operated locations, attract new partners 
or if the laws relating to our international partners change, our growth and profitability could be adversely 
affected, and we could be exposed to additional liability.  

As  of  February  3,  2024,  there  were 74  Build-A-Bear  Workshop  international  franchised  stores  and 
international, third party operated locations. We cannot ensure that our international partners will be successful in 
identifying  and  securing  desirable  locations  or  in  operating  their  stores.  International  markets  frequently  have 
different  demographic  characteristics,  competitive  conditions,  consumer  tastes  and  discretionary  spending 
patterns than our corporately-managed markets, which may impact the performance of these stores. Additionally, 

12 

   
  
  
  
  
  
  
  
our international partners may experience financing, merchandising and distribution expenses and challenges that 
are  different  from  those we  encounter  in  our corporately-managed markets.  The  operations  and  results  of  our 
international  partners  could  be  negatively  impacted  by  the  economic,  public  health  (such  as  a  pandemic),  or 
political factors in the countries in which they operate or foreign currency fluctuations. These challenges, as well 
as others, could have a material adverse effect on their business and in turn negatively impact our own business, 
financial condition and results of operations. 

The  success  of  our  franchising  business  depends  upon  our  ability  to  attract  and  maintain  qualified 
franchisees with sufficient financial resources to develop and grow their operations and upon the ability of those 
franchisees to successfully develop and operate their franchised stores. Franchisees may not operate stores in a 
manner consistent with our standards and requirements, may not hire and train qualified managers and other 
store personnel, may not operate their stores profitably and may not pay amounts due to us. As a result, our 
franchising operations may not be profitable. Moreover, our brand image and reputation may suffer. If franchisees 
perform below expectations, we may transfer those agreements to other parties, take over the operations directly 
or discontinue the franchise agreement. Furthermore, the interests of franchisees might sometimes conflict with 
our interests. For example, whereas franchisees are concerned with their individual business objectives, we are 
responsible for ensuring the success of the Build-A-Bear brand and all of our stores. In addition, we have recently 
terminated our franchise agreement covering India resulting in the closure of all stores. 

A key growth initiative for our business is the global expansion of our unique experience locations through 
international, third-party operated locations. At the end of fiscal 2023, we had one location open in Milan, Italy and 
additional locations expected to be opened in 2024 and beyond. The success of this strategy is dependent on our 
partners  operating  locations  in  a  manner  consistent  with  our  standards  and  requirements,  hiring  and  training 
qualified personnel, and operating the stores profitably so as to continue the relationship. We do not have direct 
control over our business partners and may not have visibility into their practices. 

The laws of the various foreign countries in which our partners operate as well as compliance with U.S. laws 
affecting operations outside the U.S., such as the Foreign Corrupt Practices Act, govern our relationships with our 
partners. These laws, and any new laws that may be enacted, may detrimentally affect the rights and obligations 
between us and our franchisees and could expose us to additional liability. 

LEGAL, TECHNOLOGY AND INTELLECTUAL PROPERTY RISKS 

We are subject to a number of risks related to disruptions, failures or security breaches of our information 
technology infrastructure. If we improperly obtain or are unable to protect our data or violate privacy or 
security laws or expectations, we could be subject to liability as well as damage to our reputation.  

Information technology is a critically important part of our business operations. We depend on information 
systems  to  process  transactions,  manage  inventory,  operate  our  websites,  manage  consumer  databases, 
purchase, sell and ship goods on a timely basis, and maintain cost-efficient operations. There is a risk that we 
could experience a business interruption, theft of information, or reputational damage as a result of a cyber-attack, 
such as an infiltration of a data center, or data leakage of confidential information either internally or at our third-
party  providers.  We  may  experience  operational  problems  with  our  information  systems  as  a  result  of  system 
failures,  system  implementation  issues,  viruses,  malicious  hackers,  sabotage,  code  anomalies,  “Acts  of  God,” 
human error or other causes. 

Our business involves the storage and transmission of consumers’ personal information, such as personal 
preferences and credit card information. We invest in industry-standard security technology to protect our data 
and  business  processes  against  the  risk  of  data  security  breaches  and  cyber-attacks.  Our  data  security 
management program includes identity, trust, vulnerability and threat management business processes, as well 
as enforcement of standard data protection policies such as Payment Card Industry compliance. We measure our 
data security effectiveness through industry accepted methods and remediate critical findings. Additionally, we 
certify  our  major  technology  suppliers  and  any  outsourced  services  through  accepted  security  certification 
measures. We maintain and routinely test backup systems and disaster recovery, along with external network 
security penetration testing by an independent third party as part of our business continuity preparedness. Internet 
privacy is a rapidly changing area and we may be subject to future requirements and legislation that are costly to 
implement and may negatively impact our results. 

13 

   
  
  
  
  
  
  
  
 
 
While we believe that our security technology and processes are adequate in preventing security breaches 
and in reducing cyber security risks, given the ever-increasing abilities of those intent on breaching cyber security 
measures and given our reliance on the security and other efforts of third-party vendors, the total security effort 
at any point in time may not be completely effective, and any such security breaches and cyber incidents could 
adversely affect our business. Failure of our systems, including failures due to cyber-attacks that would prevent 
the ability of systems to function as intended, could cause transaction errors, loss of consumers and sales, and 
could have negative consequences to us, our employees, and those with whom we do business. In addition, our 
workforce's combination  of  remote  work,  hybrid,  and  flexible  work  schedules  opening  us  up  for  cyber-security 
threats  and  potential  breaches  as  a  result  of  increased  employee  usage  of  networks  other  than  company-
managed.  Any  security  breach  involving  the  misappropriation,  loss,  or  other  unauthorized  disclosure  of 
confidential information could also severely damage our reputation, expose us to the risks of litigation and liability, 
and harm our business. While we carry insurance that would mitigate the losses to an extent, such insurance may 
be insufficient to compensate us for potentially significant losses. 

We currently obtain and retain personal information about our website users, store shoppers and loyalty 
program  members.  Federal,  state  and  foreign  governments  have  enacted  or  may  enact  laws  or  regulations 
regarding the collection and use of personal information, with particular emphasis on the collection of information 
regarding minors. Such regulation may also include enforcement and redress provisions. We have a stringent, 
comprehensive privacy policy covering the information we collect from our guests and have established security 
features to protect our consumer database and websites. While we have implemented programs and procedures 
designed  to  protect  the  privacy  of  people from  whom  we  collect  information  which  may  include  information 
regarding  their  children,  and  we  intend  for  our  websites to  be  fully  compliant  with  all  applicable  regulations 
including the Federal Children’s Online Privacy Protection Act, there can be no assurance that such programs will 
conform to all applicable laws or regulations. If we fail to fully comply, we may be subjected to liability and damage 
to our reputation. In addition, because our guest database primarily includes personal information of the parents 
of children  and  children  frequently  interact  with  our  websites,  we  are  potentially  vulnerable  to  charges  from 
parents, children’s organizations, governmental entities, and the media of engaging in inappropriate collection, 
distribution or other use of data collected from children. Additionally, while we have security features, our security 
measures may not protect users’ identities and our online safety measures may be questioned, which may result 
in negative publicity or a decrease in visitors to our sites. If site users act inappropriately or seek unauthorized 
contact with other users of the site, it could harm our reputation and, therefore, our business and we could be 
subject to liability. For example, the EU General Data Protection Regulation - 2016/679 (“EU GDPR”) and related 
guidance together with the UK General Data Protection Regulation ("UK GDPR," collectively with the EU GDPR, 
the "GDPR"), and the California Consumer Privacy Act 2018, as amended by the California Privacy Rights Act 
2020 (collectively "CCPA"), greatly increase the jurisdictional reach of EU and California law, respectively, and 
adds a broad array of requirements related to personal data, including individual notice and opt-out preferences 
and  the  public  disclosure  of  significant  data  breaches.  Additionally,  violations  of  GDPR  can  result  in  fines 
calculated as a percentage of a company’s annual revenue and CCPA provides civil penalty violations, as well as 
a private right of action for data breaches. Other governments have enacted or are expected to enact similar data 
protection laws and are considering data localization laws that require data to stay within their borders. All of these 
evolving compliance and operational requirements impose significant costs and regulatory risks that are likely to 
increase over time. 

A determination that there have been violations of laws relating to our practices under communications-
based laws could also expose us to significant damage awards, fines and other penalties that could, individually 
or in the aggregate, materially harm our business. In particular, because of our marketing and other promotional 
texts,  emails  and  other  communications  we  send  to  our  users,  communications  laws  that  provide  a  specified 
monetary damage award or fine for each violation (such as those described below) could result in particularly 
large awards or fines. For example, the Federal Communications Commission amended certain of its regulations 
under the Telephone Consumer Protection Act, or TCPA, in 2012 and 2013 in a manner that has increased our 
exposure to liability for certain types of telephonic communication with customers, including but not limited to text 
messages to mobile phones. Under the TCPA, plaintiffs seek actual monetary loss or statutory damages of $500 
per violation, whichever is greater, and courts could treble the damage award for willful or knowing violations. 
Given the varied number of communications we send to our users, a determination that there have been violations 
of the TCPA, or other communications-based statutes, has exposed us to significant damage awards that could, 
individually or in the aggregate, materially harm our business. In 2021, a putative class action lawsuit was filed 
against us asserting claims under the TCPA which was ultimately dismissed after we reached a settlement with 
the plaintiff and an insurance carrier. 

14 

   
  
  
We may fail to renew, register or otherwise protect our trademarks or other intellectual property and have 
been sued by third parties for infringement or misappropriation of their proprietary rights, which could be 
costly, distract our management and personnel and result in the diminution in value of our trademarks 
and other important intellectual property.  

Other parties have asserted and may assert in the future, trademark, patent, copyright or other intellectual 
property rights that are important to our business. We cannot be certain that others will not seek to block the use 
of or seek monetary damages or other remedies for the prior use of our brand names or other intellectual property 
or the sale of our products or services as a violation of their trademark, patent or other proprietary rights. Defending 
such claims,  even  claims  without  merit,  have  been  time-consuming,  and  could  result  in  costly  settlements, 
litigation or restrictions on our business and damage our reputation. 

In addition, there may be prior registrations or use of intellectual property in the U.S. or foreign countries for 
similar or competing marks or other proprietary rights of which we are not aware. In all such countries, it may be 
possible for any third-party owner of a national trademark registration or other proprietary right to enjoin or limit 
our expansion into those countries or to seek damages for our use of such intellectual property in such countries. 
In  the  event  a  claim  against  us  was  successful  and  we  could  not  obtain  a  license  to  the  relevant  intellectual 
property or redesign or rename our products or operations to avoid infringement, our business, financial condition 
or  results  of  operations  could  be  harmed.  Securing  registrations  does  not  fully  insulate  us  against  intellectual 
property claims, as another party may have rights superior to our registration, or our registration may be vulnerable 
to attack on various grounds. 

We may suffer negative publicity or be sued if the manufacturers of our merchandise or of Build-A-Bear 
branded merchandise sold by our licensees ship any products that do not meet current safety standards 
or production requirements or if such products are recalled or cause injuries.  

Although  we  require  our  manufacturers  to  meet  governmental  safety  standards,  including  food  safety 
regulations for certain locations, and our product specifications as well as submitting our products for testing, we 
cannot fully control the materials used by, or the workmanship of, our manufacturers. Additionally, through our 
agreements,  our  licensees  are  required  to  ensure  that  their  manufacturers  meet  applicable  safety  and  testing 
standards. If any of these manufacturers ship merchandise that does not meet our required standards, we could 
in turn experience negative publicity or be sued. 

Many of our products are used by small children and infants who may be injured from usage if age grading 
or warnings are not followed. We may decide or be required to recall products or be subject to claims or lawsuits 
resulting from injuries. For example, we have voluntarily recalled six products in the past ten years due to possible 
safety issues. While our vendors have historically reimbursed us for certain related expenses, negative publicity 
in the event of any recall or if any children are injured from our products could have a material adverse effect on 
sales of our products and our business, and related recalls or lawsuits with respect to such injuries could have a 
material adverse effect on our financial position. Additionally, we could incur fines related to consumer product 
safety issues from the regulatory authorities in the countries in which we operate. Although we currently have 
liability insurance, we cannot assure you that it would cover product recalls or related fines, and we face the risk 
that claims or liabilities will exceed our insurance coverage. Furthermore, we may not be able to maintain adequate 
liability  insurance  in  the  future.  While  our  licensing  agreements  typically  indemnify  us  against  financial  losses 
resulting  from  a  safety  or  quality  issue  from  Build-A-Bear  branded  products  sold  by  our  licensees,  such 
indemnification  may  not  fully  protect  us  financially  and,  whether  or  not  it  does,  our  brand  reputation  may  be 
negatively impacted. 

We may suffer negative publicity or be sued if the manufacturers of our merchandise violate labor laws 
or engage in practices that consumers believe are unethical.  

We rely on our sourcing personnel to select manufacturers with legal and ethical labor practices, but we 
cannot control the business and labor practices of our manufacturers. If one of these manufacturers violates labor 
laws or other applicable regulations or is accused of violating these laws and regulations, or if such a manufacturer 
engages  in  labor  or  other  practices  that  diverge  from  those  typically  acceptable  in  the  U.S.,  we  could  in  turn 
experience negative publicity, reputational harm, increased compliance and operating costs or be sued. 

15 

  
  
   
  
  
  
  
  
 
 
We  may  suffer  negative  publicity  or  a  decrease  in  sales  or  profitability  if  the  products  from  other 
companies  that  we  sell  in  our  stores  do  not  meet  our  quality  standards  or  fail  to  achieve  our  sales 
expectations.  

We may expand our product assortment to include products manufactured by other companies. If sales of 
such  products  do  not  meet  our  expectations  or  are  impacted  by  competitors’  pricing,  we  may  have  to  take 
markdowns or employ other strategies to liquidate the product. If other companies do not meet quality or safety 
standards or violate any manufacturing or labor laws, we may suffer negative publicity and may not realize our 
sales plans. 

We  may  suffer  negative  publicity  and  damage  to  our  reputation  if  we  do  not  continue  to  evolve 
environmental, social, and governance initiatives in a timely manner. 

The appeal of our brand may also depend on the success of our environmental, social and governance 
("ESG") initiatives, which require company-wide coordination and alignment. We are working to manage risks and 
costs  to  us,  our  licensees  and  our  supply  chain  that  are  exposed  to  the  effects  of  climate  change  as  well  as 
diminishing  fossil  fuel  and  water  resources.  These  risks  include  any  increased  public  focus,  including  by 
governmental  and  non-governmental  organizations,  on  climate  change  and  other  environmental  sustainability 
matters, including packaging and waste, emissions, and land use. We may receive increased pressure to publish 
an ESG report or otherwise expand our disclosures in these areas, make commitments, set targets or establish 
additional goals and take actions to meet them, which could expose us to market, operational and execution costs 
or risks. If we publish an ESG report or otherwise expand our ESG disclosures, the metrics we disclose whether 
they be based on the standards we set for ourselves or those set by others, may influence our reputation and the 
value of our brand. Our failure to accurately track or to achieve progress on any goals or objectives that we set on 
a timely basis, or at all, could adversely affect our business, financial performance, and growth. By electing to 
publicly set and share these metrics and expand upon our disclosures, we would also face increased scrutiny 
related to ESG activities. As a result, we could experience damage to our reputation and the value of our brands 
if we fail to act responsibly in the areas in which we report. Any such harm to our reputation or any failure or 
perceived failure by us to adequately address ESG-related activities, including setting of metrics or enhancing 
disclosures, could adversely affect our business, financial performance, and growth. 

RISKS RELATED TO OWNING OUR COMMON STOCK  

Fluctuations  in  our  quarterly  results  of  operations  could  cause  the  price  of  our  common  stock  to 
substantially decline.  

Retailers generally are subject to fluctuations in quarterly results. Our operating results for one period may 
not be indicative of results for other periods, and may fluctuate significantly due to a variety of factors, including: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the profitability of our stores; 

increases or decreases in total revenues; 

changes in general economic conditions and consumer spending patterns; 

the timing and frequency of our marketing initiatives; 

changes in foreign currency exchange rates; 

seasonal shopping patterns; 

the timing of store closures, relocations and openings and related expenses; 

the effectiveness of our inventory management; 

changes in consumer preferences; 

the continued introduction and expansion of merchandise offerings including those associated with major
motion pictures; 

16 

  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
• 

actions of competitors or mall anchors and co-tenants; 

•  weather conditions and natural disasters; 

• 

• 

• 

public health issues such as pandemics, and associated impacts on store openings and store operations

the timing and frequency of national media appearances and other public relations events; and 

the impact of a 53rd week in our fiscal year, which occurs approximately every six years, (e.g., occurred
in fiscal 2023). 

If  our  future  quarterly  results  fluctuate  significantly  or  fail  to  meet  the  expectations  of  the  investment 

community, then the market price of our common stock could decline substantially. 

Fluctuations in our operating results could reduce our cash flow, or trigger restrictions under our credit 
agreement, cause use to be unable to repurchase shares at all, at the times or in the amounts we desire, 
cause the results of our share repurchase program may not be as beneficial as we would like, or cause 
us to discontinue our quarterly dividend program.  

From time to time, we have repurchased shares under plans authorized by our Board of Directors, including 
a $50 million program adopted in August 2022. Such programs generally do not require us to repurchase any 
specific number of shares, and may be modified, suspended or terminated at any time without prior notice. Shares 
repurchased under the program will be subsequently retired. If our cash flow decreases as a result of decreased 
sales, increased expenses or capital expenditures or other uses of cash, we may not be able to repurchase shares 
of our common stock at all or at times or in the amounts we desire. As a result, the results of any share repurchase 
program may not be as beneficial as expected. Additionally, cash flow decreases could cause us to discontinue 
the recently announced Board of Director approved quarterly dividend program. Our credit agreement restricts 
our ability to repurchase shares and issue dividends when certain liquidity conditions exist. 

Our  relatively  low  market  capitalization can cause the  market  price  of  our  common  stock  to  become 
volatile. 

During fiscal 2023, the trading price of our common stock fluctuated between $17.85 and $30.49 per share. 
The market price of our common stock may be significantly affected by a number of factors, including, but not 
limited  to,  actual  or  anticipated  variations  in  our  operating  results  or  those  of  our  competitors  as compared  to 
analyst expectations, changes in financial estimates by research analysts with respect to us or others in the retail 
industry,  and  announcements  of  significant  transactions  (including  mergers  or  acquisitions,  divestitures,  joint 
ventures, stock repurchases, dividends, or other strategic initiatives) by us or other similar companies. In addition, 
the equity markets have experienced price and volume fluctuations that affect the stock price of companies in 
ways that have been unrelated to an individual company’s operating performance. The price of our common stock 
may continue to be volatile, based on factors specific to our company and industry, as well as factors related to 
the  equity  markets  overall. Moreover,  we  believe  that  such  volatility  has  attracted  the  interest  of  activist 
shareholders in the past and may continue to do so. Responding to activist shareholders can be costly and time-
consuming,  and  the  perceived  uncertainties  as  to  our  future  direction  resulting  from  responding  to activist 
strategies could itself then further affect the market price and volatility of our common stock. 

Our  certificate  of  incorporation  and  bylaws  and  Delaware  law  contain  provisions  that  may  prevent  or 
frustrate  attempts  to  replace  or  remove  our  current  management  by  our  stockholders,  even  if  such 
replacement or removal may be in our stockholders’ best interests.  

Our basic corporate documents and Delaware law contain provisions that might enable our management to 

resist a takeover. These provisions: 

• 

• 

• 

restrict various types of business combinations with significant stockholders; 

provide for a classified board of directors; 

limit the right of stockholders to remove directors or change the size of the board of directors; 

17 

  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
 
• 

• 

• 

• 

limit the right of stockholders to fill vacancies on the board of directors; 

limit the right of stockholders to act by written consent and to call a special meeting of stockholders or
propose other actions; 

require a higher percentage of stockholders than would otherwise be required to amend, alter, change or
repeal our bylaws and certain provisions of our certificate of incorporation; and 

authorize the issuance of preferred stock with any voting rights, dividend rights, conversion privileges,
redemption rights and liquidation rights and other rights, preferences, privileges, powers, qualifications,
limitations or restrictions as may be specified by our board of directors. 

These provisions may: 

• 

• 

• 

discourage, delay or prevent a change in the control of our company or a change in our management,
even if such change may be in the best interests of our stockholders; 

adversely affect the voting power of holders of common stock; and 

limit the price that investors might be willing to pay in the future for shares of our common stock. 

GENERAL RISKS 

We may not be able to operate successfully if we lose key personnel, are unable to hire qualified additional 
personnel, or experience turnover of our management team.  

The success of our business depends upon the quality of associates throughout our organization and our 
ability to attract and retain qualified key employees. The loss of certain key employees, change in management 
for strategic purposes, our inability to attract and retain other qualified key employees or a labor shortage that 
reduces the pool of qualified candidates could have a material adverse effect on our business, financial condition 
and results of operations. Impacts resulting from turnover of key management personal or a named executive 
officer,  such  as  the  termination  of  our  Chief  Digital  and  Merchandising  Officer as  of  February  3,  2024,  could 
materially harm our business or operating strategies. 

We may be unsuccessful in acquiring businesses or engaging in other strategic transactions, which may 
negatively affect our financial condition and profitability.  

We may from time to time engage in discussions and negotiations regarding acquisitions or other strategic 
transactions that could affect our financial condition, profitability or other aspects of our business. There can be 
no assurance that we will be able to identify suitable acquisition targets that we believe complement our existing 
business. There can also be no assurance that if we acquire a business, we will be successful in integrating it into 
our overall operations, or that any such acquired company will operate profitably or will not otherwise adversely 
impact our financial condition. 

ITEM 1B.     UNRESOLVED STAFF COMMENTS  

Not applicable. 

18 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
 
 
ITEM 1C.     CYBERSECURITY 

We  aim  to  foster  and  preserve  the  confidence  of  customers,  employees,  shareholders,  and  other 
stakeholders regarding our technology and data practices. Our commitments to digital trust, aligned with our core 
values of service, excellence, integrity, and individual respect, form the basis of our cybersecurity approach. 

Cybersecurity Risk, Management and Strategy 

We acknowledge the critical nature of evaluating, pinpointing, and addressing the significant risks posed by 
cybersecurity  threats.  Our  organization  has  established  a  comprehensive  set  of  processes,  technologies,  and 
mechanisms to support the identification, evaluation, and management of these risks. Central to our cybersecurity 
strategy is the mitigation of threats, ensuring the robustness and reliability of our system infrastructures. We utilize 
the guidelines provided by the National Institute of Standards and Technology (NIST) Cybersecurity Framework 
to shape our cybersecurity initiatives and comply with the Payment Card Industry Data Security Standards where 
necessary. 

Our cybersecurity risk management is intricately integrated into our broader enterprise risk management 
strategy. Our aim is to effectively identify, prioritize, and manage risks under robust governance, ensuring a secure 
and resilient organizational environment. 

The daily operational responsibility for our cybersecurity initiatives falls to our dedicated cybersecurity team, 
headed by the Chief Technology Officer (CTO). This team collaborates with external partners to forge and execute 
our data security and cybersecurity plans, including risk assessments, monitoring activities, and training for our 
employees. We are committed to continually investing in the enhancement of our capabilities to identify, protect 
against, and detect security threats. 

We employ a suite of tools and services that support the continuous surveillance and reduction of cyber 
risks. Our internal teams undertake regular audits and penetration testing throughout the year. External third-party 
experts are enlisted annually to assess our cybersecurity maturity and conduct risk evaluations, besides offering 
specialized knowledge on various cybersecurity matters. Our security operations center operates 24/7 to identify, 
lessen, and react to cyber threats promptly. Defined protocols are in place to manage and mitigate any detected 
cybersecurity  incidents  swiftly,  with  regular  reviews  of  our  policies  and  procedures  to  ensure  compliance  with 
evolving regulatory standards and the dynamic threat landscape. 

The Incident Response Team (IRT) at our company is a specialized, multidisciplinary group empowered to 
act  swiftly  and  effectively  in  managing  and  communicating  cybersecurity  incidents.  The  IRT  operates  under  a 
comprehensive  incident  response  plan,  detailing  the  procedures  for  preparing,  detecting,  responding  to,  and 
recovering from cyber incidents. This includes triage, severity assessment, escalation, containment, investigation, 
and remediation processes, in addition to meeting legal requirements and minimizing damage to the brand and 
reputation.  Regular  tabletop  exercises  are  conducted  to  simulate  cyber  incidents,  enhancing  our  response 
strategies, plans, and technology. 

Our company ensures that all new hires and existing employees undergo data security and privacy training 
annually, with additional specialized training for certain roles. Periodic campaigns and simulated phishing tests 
are also conducted to maintain awareness and vigilance against potential risks. 

Vendor security is maintained using programs that evaluate the risk associated with service providers and 
business partners, focusing on the nature of data accessed or retained. This risk-based approach guides our due 
diligence and security assessments for selected vendors, ensuring that our contracts reflect the necessary security 
commitments. 

Through the date of filing this Annual Report, cybersecurity threats, including as a result of any previous 
cybersecurity  incidents,  have  not  materially  affect  our  Company,  including  our  business  strategy,  results  of 
operations,  or  financial  condition.  We  have  not  encountered  any  significant  incidents  in  the  past  fiscal  year. 
However, we are aware of the ongoing threats that could, if materialized, have a significant impact on our business 
operations,  strategies,  or  financial  condition.  Despite  our  rigorous  cybersecurity  efforts,  we  recognize  that  no 
system is infallible, and thus we cannot guarantee complete efficacy in preempting or mitigating all potential cyber 
threats.  We  continuously  evaluate  and  disclose  how  identified  cybersecurity  risks,  including  those  from  past 
incidents, could materially influence our operational, strategic, or financial landscapes. 

19 

  
  
  
  
  
  
  
  
  
  
  
Cybersecurity Governance 

Our commitment to establishing a secure digital realm is underpinned by the structured governance and 
management of our data security and privacy policies and strategies. Our Board of Directors, which has primary 
responsibility  for  overseeing  risk  management,  has  delegated  risk  management  oversight  responsibility  for 
information systems, information security, data privacy and cybersecurity to the Audit Committee, a member of 
which has extensive technology experience, including in the area of cybersecurity. The Audit Committee engages 
in regular, at least quarterly, discussions on these topics, informed by reports from our IT Security Team led by 
the  CTO.  Specific  topics  may  include  updates  to  the  Company’s  approach  to  cybersecurity  risk  management; 
recent  developments; key  initiatives;  the  threat  landscape;  trends;  and  the  results  of certain  assessments  and 
testing. Periodically, the Audit Committee also receives presentations on cybersecurity matters from third-party 
cybersecurity experts.  The Board of Directors receives reports from the Audit Committee chair on these and other 
risk-related matters as deemed necessary. 

Our  cybersecurity  initiatives  are  led  by  our  CTO  and  our  Director  of  Security,  who  holds  a  Bachelor  of 
Science, Management Information Systems and a Master of Science, Computer and Information Systems Security 
and Information Assurance.  In addition, our CTO and our Director of Security have Computer Hacking Forensics 
Investigator  and  Certified  Ethical  Hacker  certifications.   Both,  under  the  CTO’s  leadership,  have  extensive 
experience  in  managing  information  security,  crafting  cybersecurity  strategies,  and  spearheading  initiatives  to 
counter evolving cyber threats. 

The  Security  and  Technology  Risk  Leadership  Committee,  led  by  our  CTO,  oversees  our  cybersecurity 
initiatives, and comprises technology leaders and members of various departments across the company. Similarly, 
our  Privacy,  Data  Governance,  and  Artificial  Intelligence  Committee,  under  the  guidance  of  our  Chief  Privacy 
Officer, oversees our privacy and data governance strategies. 

ITEM 2.    

PROPERTIES  

Stores  

We lease all of our store locations. As of February 3, 2024, we operated 359 retail stores located primarily 

in major malls throughout the U.S., Canada, the U.K., and Ireland in our DTC segment. 

Non-Store Properties  

In addition to leasing all of our store locations, we own a warehouse and distribution center in Groveport, 
Ohio,  which  is  utilized  primarily  by  our  DTC  segment.  The  facility  is  approximately  350,000  square  feet  and 
includes our North American e-commerce fulfillment center. We lease 51,600 square feet in a building that we 
use as our corporate headquarters in downtown St. Louis, Missouri with a lease of eleven years commencing in 
June 2020. This lease was modified in March 2024 to increase the square footage of our corporate headquarters 
to  approximately  58,000  square  feet  without  changing  the  term  length.  We  also lease an  approximately  1,870 
square foot storage space in St. Louis, Missouri with the lease commencing in July 2023 and continuing through 
July 2028. In the U.K., we lease approximately 6,500 square feet for our regional headquarters in Slough, England 
under  a  lease  that  commenced  in  March  2016  with  a  term  of  10  years.  We  also  contract  with  a  third-party 
warehouse  in  southern  California  to  service  our  West  Coast  stores.  The  contract  has  a  one-year  term  and  is 
renewable. In Europe, we contract with a third-party distribution center in Selby, England under an agreement that 
ends in January 2025. This agreement contains clauses that allow for termination if certain performance criteria 
are not met. In Asia, we contract for office space and a third-party distribution center in Shanghai, China, with the 
office space contract ending in August 2024 and the distribution center contract ending in April 2024. 

ITEM  3. 

LEGAL PROCEEDINGS  

From time to time, we are involved in ordinary routine litigation typical for companies engaged in our line of 
business, including actions seeking to enforce our intellectual property rights or to determine the validity and scope 
of the proprietary rights of others. Information with respect to certain legal proceedings is set forth in Note 10 
"Commitments  and  Contingencies"  to  the  Consolidated  Financial  Statements  (included  in  Part  IV  of  this  form  
10-K) and is incorporated herein by reference. 

ITEM  4. 

MINE SAFETY DISCLOSURE 

Not applicable. 

20 

  
  
   
  
  
  
  
  
  
  
  
  
PART II  

ITEM 5.     MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES  

Common Stock 

Our  common  stock  is  listed  on  the  New  York  Stock  Exchange  (NYSE)  under  the  symbol  “BBW.”  Our 

common stock commenced trading on the NYSE on October 28, 2004. 

Holders 

As of April 15, 2024, the number of holders of record of the Company’s common stock totaled approximately 

1,864. 

Dividends 

In fiscal 2023, our Board of Directors declared a special cash dividend of $1.50 per share that was paid on 

April 6, 2023, to all stockholders of record as of March 23, 2023.  

On March 13, 2024, our Board of Directors approved a new quarterly dividend program to evolve its strategic 
use  of  capital  and  declared  an  initial  quarterly  dividend  of  $0.20  per  share paid  on  April  11,  2024  to  all 
stockholders of record as of March 28, 2024. The Company intends to pay dividends quarterly in the future, subject 
to market conditions and approval by the Board of Directors. 

Securities Authorized for Issuance Under Equity Compensation Plans 

 Refer to Part III, Item 12, for information related to our equity compensation plan.  

Issuer Purchases of Equity Securities   

(c) Total 
Number of 
Shares (or 
Units) 
Purchased as 
Part of 
Publicly 
Announced 
Plans or 
Programs 

(b) Average 
Price Paid Per 
Share (or Unit) 
(2) 

(a) Total 
Number of 
Shares  
(or Units) 

Purchased (1)      

(d) Maximum 
Number (or 
Approximate 
Dollar Value) of 
Shares (or 
Units) that May 
Yet Be 
Purchased 
Under the Plans 
or Programs (3)   
29,579,380   
28,341,639  
26,105,492  
26,105,492   

Period 
Oct 29, 2023 - Nov 25, 2023 .........      
Nov 26, 2023 - Dec 30, 2023 ........      
Dec 31, 2023 - Feb 3, 2024 ..........      
Total ...........................................      

71,178     $ 
52,493      
100,198      
223,869     $ 

24.45       
23.58      
22.32      
23.29       

71,178     $ 
52,493      
100,198      
223,869     $ 

(1)  Includes  shares  of  our  common  stock  delivered  to  us  in  satisfaction  of  the  tax  withholding  obligation  of 
holders of restricted shares which vested during the quarter. Our equity incentive plans provide that the 
value of shares delivered to us to pay the withholding tax obligations is calculated at the closing trading 
price of our common stock on the date the relevant transactions occur. 

  (2)  Average Price Paid Per Share includes commissions. 

(3)  On August 31, 2022, the Board of Directors adopted a share repurchase program authorizing the repurchase 
of  up  to  $50  million  of  our  common  stock.  This  program  authorizes  the  Company  to  repurchase  shares 
through August 31, 2025 and does not require the Company to repurchase any specific number of shares, 
and may be modified, suspended or terminated at any time without prior noticed. Shares repurchased under 
the program will be subsequently retired. 

Recent Sales of Unregistered Securities  

There were no sales of unregistered securities during the past three years. 

ITEM 6.  

[RESERVED] 

Not applicable. 

21 

  
  
  
   
  
  
  
  
  
  
  
  
    
    
  
  
  
  
  
  
  
ITEM 7.  

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS  

The following  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations 
contains forward-looking statements that involve risks and uncertainties. Our actual results may differ materially 
from the results discussed in the forward-looking statements. Factors that might cause such a difference include, 
but are not limited to, those discussed in “Risk Factors” and elsewhere in this Annual Report on Form 10-K. The 
following section is qualified in its entirety by the more detailed information, including our financial statements and 
the notes thereto, which appears elsewhere in this Annual Report on Form 10-K.  

Business Overview  

Build-A-Bear  Workshop,  Inc. a  Delaware  corporation,  was  formed  in  1997  as  a  mall-based,  experiential 
specialty retailer where children and their families could create their own stuffed animals by participating in the 
stuffing, fluffing, dressing, accessorizing, and naming of their own teddy bears and other plush toys. We believe 
the hands-on and interactive nature of our experience locations, our personal service model and engaging digital 
shopping experiences result in guests forming an emotional connection with our brand. Over the last 26 years, 
with more than 240 million furry friends sold to guests around the world, Build-A-Bear has become a brand with 
high consumer awareness, positive affinity, and strong retail influence. We are leveraging this brand strength to 
grow  our  brick-and-mortar  retail  footprint  beyond  traditional  malls  through  a  range  of  store  sizes,  formats  and 
locations  including  tourist  destinations.  We  are  also  growing  through  our  websites,  which  focus  on  gift-giving, 
collectible  merchandise,  and  licensed  products.  In  addition  to  growing  our  corporately-managed  store  and  e-
commerce footprint, we are also growing through third-party operated and franchised stores, particularly for our 
international expansion. Our ongoing digital transformation, which touches our e-commerce business, consumer 
loyalty program and digital marketing and content, has led to omni-channel growth over the past several years. 
Build-A-Bear's pop-culture and multi-generational appeal have played a key role in growing our total addressable 
market beyond children by adding teens and adults with entertainment and sports licensing, collectible and gifting 
offerings, as well as by introducing new products and adding categories beyond plush.  

We primarily operate through a vertical retail channel with corporately-managed stores that feature a unique 
combination of experience and product in which guests can “make their own stuffed animals.” We also operate e-
commerce sites that focus on gift-giving, collectible merchandise and licensed products that appeal to consumers 
that have an affinity for characters from a range of entertainment, sports, art, and gaming properties. Our engaging 
digital purchasing experiences include our online “Bear-Builder,” an age-gated, adult-focused “Bear Cave” and 
the “HeartBox” gift site. Our retail stores also act as mini distribution centers that provide efficient omnichannel 
support for our growing digital demand. The primary consumer target for our brick-and-mortar locations is families 
with children, while our e-commerce sites focus on collectors and gift givers that are primarily tweens, teens and 
adults. 

We also sell product and provide our unique “Bear Builder” experience through the two additional channels 
of  partner-operated  and  franchise-operated  stores.  Additionally,  we  offer  products  in  non-plush  consumer 
categories via outbound licensing agreements with leading manufacturers. 

Our strategy includes leveraging our brand strength to continue to strategically evolve our brick-and-mortar 
retail footprint beyond traditional malls with a versatile range of formats and locations including tourist destinations, 
expand into international markets primarily via our partner-operated and franchise store models, and grow our  
e-commerce business. By leveraging our brand strength and owned intellectual properties through the creation of 
engaging short-form and long-form content for kids and adults, we endeavor to develop a circle of continuous 
engagement to increase purchase occasions and to continue to broaden the consumer base beyond children by 
adding tweens, teens and adults with entertainment and sports licensing, plus collectible and gifting offerings. 

As of February 3, 2024, we had 359 corporate-managed stores globally, 92 locations operating through our 
"third-party retail" model in which we sell our products on a wholesale basis to other companies that then in turn 
execute our retail experience, and 74 franchised stores operating internationally under the Build-A-Bear Workshop 
brand. In addition to our stores, we sold product on our company-owned e-commerce sites. 

22 

  
  
  
  
  
  
  
   
 
 
We  operate  in  three  segments  that  share  the  same  infrastructure,  including  management,  systems, 

merchandising and marketing, and generate revenues as follows: 

•  Direct to Consumer (“DTC”) – Corporately-managed retail stores located in the U.S., Canada, the U.K.,

Ireland, and two e-commerce sites; 

•  Commercial  –  Transactions  with  other  businesses,  mainly  comprised  of  wholesale  product  sales  and

• 

licensing our intellectual property, including entertainment properties, for third-party use; and 
International  franchising  –  Royalties  as  well  as product  and  fixture  sales from  other  international 
operations under franchise agreements. 

Selected  financial  data  attributable  to  each  segment  for  fiscal 2023  and 2022 are  presented in  Note 
15 — Segment Information to our consolidated financial statements included elsewhere in this Annual Report on 
Form 10-K. 

Our year-over-year results discussed below are impacted by an additional week in fiscal 2023 as it was a 

53-week period compared to the 52-week period for fiscal 2022. 

Our consolidated net income was $52.8 million in fiscal 2023 compared to net income of $48.0 million in 
fiscal 2022. We believe that we have a concept that has broad demographic appeal which, for North American 
stores open for the entire year averaged net retail sales per store of $1.2 million in fiscal 2023 and 2022.  

We ended fiscal 2023 with no borrowings under our credit agreement and with $44.3 million in cash, cash 
equivalents and restricted cash after investing $18.3 million in capital projects throughout the year. On August 31, 
2022, we announced that our Board of Directors authorized a share repurchase program of up to $50.0 million, 
and during  fiscal  2023,  we had  utilized  $20.5 million  in  cash  to  repurchase 896,603 shares  under  the stock 
buyback program, leaving $26.1 million authorized outstanding. 

On March 13, 2024, we announced that our Board of Directors approved a new quarterly dividend program 
to evolve its strategic use of capital and declared an initial quarterly dividend of $0.20 per share paid on April 11, 
2024 to all shareholders of record as of March 28, 2024. From the end of fiscal 2023 through April 15, 2024, the 
Company utilized $5.1 million to repurchase $201,198 shares under the stock buyback program, leaving $21.0 
million authorized outstanding. 

Following is a description and discussion of the major components of our statement of operations: 

Revenues  

Net retail sales, commercial revenue and international franchising: See Note 3 — "Revenue" to the consolidated 
financial statements for additional accounting information. 

We use net retail sales per square foot as a performance measure for our business. The following table 

details net retail sales per square foot for stores open throughout the fiscal year for the periods presented: 

Fiscal year ended 
   February 3,       January 28,    

Net retail sales per square foot 
North America (1) .................................................................................................   $ 
United Kingdom (2) ...............................................................................................   £ 

2024 

2023 

495    $ 
629    £ 

479  
679  

(1) 

(2) 

Net retail sales per square foot in North America represents net retail sales from stores open throughout 
the entire period in North America, excluding e-commerce sales, divided by the total leased square footage 
of such stores. 
Net  retail  sales  per square  foot  in  the U.K. represents  net retail sales  from  stores  open  throughout  the 
entire period in the U.K., excluding e-commerce sales, divided by the total selling square footage of such 
stores. 

23 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
   
 
 
Costs and Expenses  

Cost  of  merchandise  sold: Cost  of  merchandise  sold  is  driven  primarily  by  our  retail  segment.  Cost  of 
merchandise sold – retail includes the cost of the merchandise, including royalties paid to licensors of third party 
branded merchandise, store occupancy cost, including store depreciation and store asset impairment charges (if 
not disclosed separately due to materiality) (See Note  6 — "Property and Equipment, net" to the consolidated 
financial statements for additional accounting information regarding store asset impairment), cost of warehousing 
and  distribution, packaging, stuffing, damages  and  shortages, and  shipping  and  handling  costs  incurred  in 
shipment to customers. Retail gross profit is defined as net retail sales less the cost of merchandise sold - retail. 
For the commercial segment, cost of merchandise includes the cost of merchandise sold to third-party retailers 
on a wholesale basis for sale within their stores. For the franchise segment, cost of merchandise includes the sale 
of furniture, fixtures, and supplies to our franchise partners. 

Selling,  general  and  administrative  expense  (“SGA”):  These  expenses  include  store  payroll  and  benefits, 
advertising, credit card fees, store supplies and normal store pre-opening and closing expenses as well as central 
office  general  and  administrative  expenses,  including  costs  for  management  payroll,  benefits,  incentive 
compensation,  travel,  information  systems,  accounting,  insurance,  legal  and  public  relations.  These  expenses 
also include depreciation of central office assets and the amortization of other assets. Certain store expenses 
such as credit card fees historically have increased or decreased proportionately with net retail sales. In addition, 
bad debt expenses and recoveries and accounts receivable related charges are recorded in SGA.  

Stores 

Corporately-Managed Locations:  

The number of Build-A-Bear Workshop stores in the U.S. and Canada (collectively, North America) and the U.K. 
and Ireland (collectively, Europe) for the last two fiscal years is summarized as follows: 

February 3, 2024 

January 28, 2023 

Fiscal year ended 

Beginning of period ............      
Opened ..............................      
Converted ..........................      
Closed ................................      
End of period ......................      

   North 
   America       Europe      
38       
2       
-       
(1 )     
39       

312       
9       
(1 )     
-       
320       

Total 

     North 
     America       Europe      
305       
9       
-       
(2 )     
312       

41       
3       
-       
(6 )     
38       

350       
11       
(1 )     
(1 )     
359       

Total 

346   
12   
-   
(8 ) 
350   

During fiscal 2023, our retail business model continued to evolve to address changing shopping patterns by 
diversifying our locations, formats and geographies. We are updating our store portfolio with our Discovery format, 
which represented 47% of our store base as of February 3, 2024. During fiscal 2023, we executed 9 planned new 
store openings in North America, with six being opened under the Discovery format, one of which was in a tourist 
site. Temporary locations generally have lease terms of two to eighteen months. These specific sites are designed 
to capitalize on short-term opportunities. In the future, we expect to close certain stores in accordance with natural 
lease events as an ongoing part of our real estate management and day-to-day operational plans. 

Third-Party Retail Locations:  

The number of third-party retail locations opened and closed for the periods presented below is summarized 

as follows: 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

Beginning of period ......................................................................................      
Opened ........................................................................................................      
Closed ..........................................................................................................      
End of period ................................................................................................      

70     
22     
-     
92     

61   
13   
(4)   
70   

24 

  
  
  
  
  
  
  
  
  
  
  
    
  
  
      
  
      
  
      
  
      
  
  
  
  
  
  
  
  
    
  
  
    
  
  
  
Through our third-party retail model, there were 92 stores in operation at the end of fiscal year 2023 with 
relationships  that  included  Carnival  Cruise  Line,  Great  Wolf  Lodge  Resorts,  Landry's  and  Girl  Scouts  of  the 
USA. The third-party retail model is capital light for us, with the partner company building out and operating the 
workshops  including  providing  the  real  estate  location  and  covering  the  cost  of  labor  and  inventory,  which  is 
purchased on a wholesale basis. These locations are heavily-weighted to the hospitality industry, which allow us 
to further advance our focus on experience location expansion in non-traditional and tourist areas, as well as shop-
in-shop arrangements within other retailers’ stores. 

International Franchise Locations:  

Our first franchisee location was opened in November 2003. All franchised stores generally have similar 
signage, store layout and merchandise assortments as our corporately-managed stores. As of February 3, 2024, 
we had five master franchise agreements, which typically grant franchise rights for a particular country or group 
of countries, covering an aggregate of eight countries. 

The  number  of  international,  franchised  stores  opened  and  closed  for  the  periods  presented  below  is 

summarized as follows: 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

Beginning of period .....................................................................................      
Opened ....................................................................................................      
Closed ......................................................................................................      
End of period ...............................................................................................      

68       
12       
(6 )     
74       

As of February 3, 2024, the distribution of franchised locations among these countries was as follows: 

South Africa ............................................................................................................................      
Australia (1) ..............................................................................................................................      
China (2) ...................................................................................................................................      
Gulf States (3) ..........................................................................................................................      
Chile ........................................................................................................................................      
Total ........................................................................................................................................      

72   
12   
(16 ) 
68   

21   
20   
8   
14   
11   
74   

(1)  Australia master franchise agreement includes New Zealand where one store is currently open. 
(2)  China master franchise agreement includes Hong Kong where two stores are currently open.  
(3)  Gulf States master franchise agreement includes Kuwait, Qatar and the United Arab Emirates which all 

have stores as well as Bahrain and Oman where no stores are currently open. 

In the ordinary course of business, we anticipate signing additional master franchise agreements in the future 
and terminating other such agreements. We source fixtures and other supplies for our franchisees from China 
which significantly reduces the capital and lowers the expenses required to open franchises. We are leveraging 
new formats that have been developed for our corporately-managed locations such as concourses and shop-in-
shops with our franchisees. 

25 

  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
 
 
Results of Operations  

Fiscal 2023 Overview 

Our performance continues to reflect the success of our strategy which has allowed us to put the building 
blocks in place to develop a powerful platform to support our initiatives to deliver consistent profitable growth. We 
believe our elevated omnichannel business model, which includes a highly profitable e-commerce and experiential 
retail  store  base,  complimented  by  diversified  revenue  streams  and  disciplined  expense  and  balance  sheet 
management, puts us in a solid position for continued future success. We delivered a full year pre-tax profit of 
$66.3 million,  which  was  the  highest  in  our  company’s  26-year  history.  In  response  to  a  variety  of  external 
pressures including changes in consumer shopping habits resulting in the rapid rise of the digital economy and 
shifting mall traffic patterns, we remained focused on accelerating and expanding our key initiatives by investing in 
and  executing plans  to  improve  operations  and  profitability.  We believe  that  the  majority  of  our  positive 
performance was driven by the disciplined execution of our strategic initiatives, including leveraging our financial 
management to invest in growth initiatives, to contribute to a 3.9% increase in total revenue to $486.1 million in 
fiscal 2023. We ended the year with cash and cash equivalents of $44.3 million with no outstanding borrowings 
on  our  credit  facility.  During fiscal  2023,  the  Company  returned  over  $42 million  to  shareholders  through 
$20.5 million in share repurchases and $22.0 million special dividend.  

The following table sets forth, for the periods indicated, selected statement of operations data expressed as 
a percentage of total revenues, except where otherwise indicated. Percentages may not total due to immaterial 
rounding: 

Fiscal year ended 

   February 3, 

2024 

January 28, 
2023 

Revenues: 

Net retail sales ............................................................................      
Commercial revenue ..................................................................      
International franchising .............................................................      
Total revenues ...............................................................      

93.9 %     

5.2   
0.9   
100.0   

Costs and expenses: 

Cost of merchandise sold - retail (1) ............................................      
Cost of merchandise sold - commercial (1) .................................      
Cost of merchandise sold - international franchising (1) .............      
Total cost of merchandise sold .....................................      
Consolidated gross profit ..................................................................      
Selling, general and administrative ............................................      
Interest expense (income), net ...................................................      
Income before income taxes .........................................      
Income tax expense ..........................................................................      
Net income ....................................................................      

45.3   
47.6   
62.1   
45.6   
54.4   
40.9   
(0.2 ) 
13.6   
2.8   
10.9   

95.3 % 
4.0   
0.7   
100.0   

47.4   
46.4   
61.4   
47.5   
52.5   
39.3   
0.0   
13.2   
3.0   
10.3   

Retail gross margin (2) .......................................................................      

54.7 %     

52.6 % 

(1)  Cost of merchandise sold – retail is expressed as a percentage of net retail sales. Cost of merchandise sold
– commercial is expressed as a percentage of commercial revenue. Cost of merchandise sold - international 
franchising is expressed as a percentage of international franchising revenue. 

(2)  Retail gross margin represents net retail sales less cost of merchandise sold – retail; retail gross margin 

percentage represents retail gross margin divided by net retail sales. 

26 

  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
      
  
      
  
    
    
    
  
      
  
      
  
      
  
      
  
    
    
    
    
    
    
    
    
    
    
  
      
  
      
  
  
   
 
 
Fiscal Year Ended February 3, 2024 Compared to Fiscal Year Ended January 28, 2023 

Fiscal 2023 was impacted by an additional week as it was a 53-week period, which is compared to 52 weeks in 
fiscal 2022.  

Total revenues. Net retail sales were $456.2 million for fiscal 2023, compared to $446.2 million for fiscal 2022, 
an increase of $10.0 million or 2.2%, compared to the prior year. The components of this increase are as follows: 

   Fiscal year ended    
   February 3, 2024    
   (dollars in millions)    

Impact from: 
Existing stores .....................................................................................................................      
E-commerce ........................................................................................................................      
New stores ..........................................................................................................................      
Store closures .....................................................................................................................      
Gift card breakage ..............................................................................................................      
Foreign currency translation ...............................................................................................      
53rd Week ..........................................................................................................................      
Other ...................................................................................................................................      

(0.1 ) 
(3.2 ) 
7.3   
(4.0 ) 
1.2   
0.7   
6.9   
1.2   
10.0   

  The retail revenue increase was primarily the result of the 53rd week in the fiscal year, new store openings, 

and an increase in gift card breakage recorded, partially offset by a decrease in digital sales.  

Commercial  revenue  was  $25.4 million  for  fiscal 2023  compared  to  $18.5  million  for  fiscal  2022, 
an increase of  $6.9  million  or 37.2% primarily  due  to  increased  sales  volume  from  our  commercial  accounts 
through our third-party retail model. 

Revenue from international franchising was $4.5 million for fiscal 2023 compared to $3.2 million for fiscal 
2022. This $1.3 million or 40.6%  increase was primarily due to having more stores in operation in 2023 compared 
to the same period in 2022. 

Retail  gross margin.  Retail  gross margin  was  $249.3  million  in  fiscal  2023 compared  to  $234.7 million  in 
fiscal 2022, an increase of $14.6 million or 6.2%. As a percentage of net retail sales, retail gross margin increased 
to 54.6% for fiscal 2023 from 52.6% for fiscal 2022, or 200 basis points as a percentage of net retail sales. The 
increase in gross margin was the result of lower freight expenses in 2023 compared to 2022. 

Selling,  general  and  administrative.  Selling,  general  and  administrative  expenses  were  $199.0 million 
or 40.9% of consolidated revenue for fiscal 2023 as compared to $183.9 million or 39.3% of consolidated revenue 
for fiscal 2022. The increase in overall expense was driven by higher store-level wages due to inflation and the 
addition  of  talent  and  other  investments  to  support  growth,  including an  advertising  expense  increase of  $4.7 
million or 23.9% compared to fiscal 2022. 

Interest  expense  (income),  net. For  fiscal  2023,  we  had  $0.9  million of  interest  income  compared  to  an 

immaterial amount of interest expense in fiscal 2022, resulting from higher interest rates. 

Provision  for  income  taxes.  The  provision  for  income  taxes  was $13.5 million in  fiscal 2023  compared  to 
$13.9 million in fiscal 2022. The 2023 effective rate of 20.4% differed from the statutory rate of 21% primarily due 
to  the  reversal  of  the  valuation  allowance  in  the  U.K.  partially  offset  by  state  income  tax  expense.  The 2022 
effective rate of 22.5% differed from the statutory rate of 21% primarily due to state income tax expense. 

27 

  
  
  
  
  
  
    
    
  
    
   
  
  
  
  
  
  
   
 
 
Non-GAAP Financial Measure - Earnings before Interest, Taxes, Depreciation, and Amortization  

We  believe  that  earnings  before  interest,  taxes,  depreciation,  and  amortization  ("EBITDA")  provides 
meaningful information about our operational efficiency by excluding the impact of differences in tax jurisdictions 
and structures, debt levels, and capital investment. Additionally, this measure is the metric used for portions of 
the Company's incentive compensation structure. This measure is not in accordance with, or an alternative to, 
GAAP. The most comparable GAAP measure is income before income taxes, or pre-tax income. EBITDA should 
not be considered in isolation or as a substitution for analysis of our results as reported in accordance with GAAP. 
Other  companies  may  calculate  EBIT  and  EBITDA  differently,  limiting  the  usefulness  of  the  measures  for 
comparisons with other companies. The following table sets forth, for the periods indicated, the components of 
EBITDA (dollars in millions): 

Income before income taxes (pre-tax) ..................................................      
Interest expense (income), net..............................................................      
Depreciation and amortization expense ................................................      
Earnings before interest, taxes, depreciation, and amortization ...........    $ 

Fiscal year ended 
   February 3, 2024      January 28, 2023   
61,924   
19   
12,482   
74,425   

66,329       
(929 )     
13,657       
79,057     $ 

EBITDA for fiscal 2023 was $79.1 million, compared to $74.4 million for fiscal 2022, an increase of $4.7 
million compared to the prior year period. The overall increase in EBITDA was driven by lower freight expense, 
leverage of warehouse costs, and the impact of the 53rd week in fiscal 2023. 

Liquidity and Capital Resources  

Our cash requirements are primarily for the opening, remodeling or reformatting of stores, installation and 
upgrades  of  information  systems  and  working  capital.  Over  the  past  several  years,  we  have  met  these 
requirements through cash generated from operations. 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

Net cash provided by operating activities ...............................................    $ 
Net cash used in investing activities .......................................................      
Net cash used in financing activities .......................................................      
Effect of exchange rates on cash ............................................................      
Increase (decrease) in cash, cash equivalents and restricted cash ....    $ 

64,310    $ 
(18,295)     
(43,901)     
15      
2,129    $ 

47,276  
(13,634)
(25,056)
767  
9,353  

Operating Activities. Cash flows provided by operating activities were $64.3 million and $47.3 million in fiscal 
years 2023 and 2022, respectively. Cash flows from operating activities increased in fiscal 2023 as compared to 
fiscal 2022  primarily driven  by  a  decrease  in  cash  spent  on  inventory  purchases  and  increased  sales  volume, 
resulting in higher net income.  

Investing  Activities.  Cash  flows  used  in  investing  activities  were  $18.3 million  and $13.6  million in  fiscal 
years 2023  and  2022,  respectively. Cash  used  in  investing  activities  in  fiscal 2023 increased  as  compared  to 
fiscal 2022 primarily driven by an increase in spending on capital expenditures related to information technology 
projects and new store openings. 

Financing  Activities.  Financing  activities  used  cash  of  $43.9 million  in  fiscal 2023  compared  to  $25.1 
million in fiscal 2022. Cash used in financing activities in fiscal 2023 increased as compared to fiscal 2022, driven 
primarily by the repurchases of our common stock for $20.5 million throughout fiscal 2023 and dividends paid of 
$22.1 million. 

Capital  Resources.  As  of  February  3,  2024,  we  had  a  cash  balance  of  $44.3 million,  of  which  81% was 

domiciled within the U.S, after investing $18.3 million in capital projects throughout the year. 

28 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
    
  
  
  
  
  
   
 
 
We have a revolving credit and security agreement with PNC Bank, as agent, that provides for a secured 
revolving loan in aggregate principal of up to $25.0 million, subject to a borrowing base formula. As of February 3, 
2024, borrowings under the agreement would bear interest at (a) a base rate determined under the agreement, or 
(b)  the  borrower's option,  at  a  rate  based  on  SOFR,  plus  in  either  case  a  margin  based  on  average  undrawn 
availability as determined in accordance with the agreement. As of February 3, 2024, we had a borrowing base 
of $25.0  million.  As  a  result  of  a $250,000  letter of  credit  against  the  line  of  credit  at  the  end  of  fiscal 2023, 
approximately  $24.7 million  was  available  for  borrowing.  As  of  February  3,  2024,  we  had  no  outstanding 
borrowings. 

During fiscal 2023, we utilized $20.5 million in cash to repurchase 896,603 shares under the $50.0 million 
program authorized by our Board of Directors in August 31, 2022. As of April 15, 2024, we have repurchased a 
total of $26.9 million to purchase 1,149,018 shares, leaving $19.6 million available. 

During the first quarter of fiscal 2024, our Board of Directors declared an initial quarterly dividend of $0.20 

per share paid on April 11, 2024 to all shareholders of record as of March 28, 2024. 

As of February 3, 2024, we had restricted cash of $0.4 million compared to $0.5 million as of January 28, 

2023, resulting in an immaterial difference in activity. 

Most of our retail stores are located within shopping malls and all are operated under leases classified as 
operating leases. Our leases in North America tend to be shorter term leases to provide flexibility in aligning stores 
with market trends. During fiscal 2023, lease extensions began to have longer terms as we have secured longer 
deals with more favorable terms. Our leases typically require us to pay personal property taxes, our pro rata share 
of real property taxes of the shopping mall, our own utilities, repairs and maintenance in our store, a pro rata share 
of  the  malls’  common  area  maintenance  and,  in  some  instances,  merchant  association  fees  and  media  fund 
contributions. Many leases contain incentives to help defray the cost of construction of a new store. Typically, a 
portion of the incentive must be repaid to the landlord if we choose to terminate the lease prior to its contracted 
term. In addition, some of these leases contain various restrictions relating to change in control of our company. 
Our leases also subject us to risks relating to compliance with changing mall rules and the exercise of discretion 
by our landlords on various matters, including rights of termination in some cases. Rents are invoiced monthly 
and paid in advance. 

Our  leases  in  the  U.K. and  Ireland  typically  have  terms  of  ten  years  and  generally  contain  a  provision 
whereby every fifth year the rental rate can be adjusted to reflect the current market rates. The leases typically 
provide the lessee with the first right for renewal at the end of the lease. We may also be required to make deposits 
and rent guarantees to secure new leases as we expand. Real estate taxes also change according to government 
time schedules to reflect current market rental rates for the locations we lease. Rents are invoiced monthly or 
quarterly and paid in advance. 

Capital spending in fiscal 2023 totaled $18.3 million and was primarily used to support our ongoing digital 

initiatives and new store openings. 

We have various contractual or other obligations, including operating lease commitments and obligations 
under deferred compensation plans. Additional information is provided in the notes to our consolidated financial 
statements. As of February 3, 2024, we had purchase obligations totaling approximately $84.7 million, of which 
$26.0 million are due in the next 12 months. We believe our operating cash flows are sufficient to meet our material 
cash requirements for at least the next 12 months. 

We have no off-balance sheet arrangements as of February 3, 2024. 

Inflation  

The impact of higher inflation on the Company's business operations was seen throughout fiscal 2022 and 
continued  to  adversely  affect  our  business  in  fiscal  2023,  mainly  through  rising  store  labor  costs.  However, 
we continue to take mitigating actions, such as select strategic price increases on highly sought-after products, 
and leveraging distribution costs. We continue to monitor the impact of inflation on our business operations on an 
ongoing basis and may need to adjust our prices further to mitigate the impacts of changes to the rate of inflation 
during 2023 or in future years. Future volatility of general price inflation and the impact of inflation on costs and 
availability of materials, costs for shipping and warehousing and other operational overhead could adversely affect 
our financial results. Inflationary pressures may be exacerbated by higher transportation costs due to war and 

29 

  
  
  
  
  
  
  
  
  
  
other geopolitical conflicts, such as the current Russia-Ukraine conflict, tension between China and Taiwan, and 
the Israel-Hamas conflict. We cannot provide an estimate or range of impact that such inflation may have on our 
future results of operations. However, if we are unable to recover the impact of these costs through price increases 
to  our  guests,  or  if  consumer  spending  decreases  as  a  result  of  inflation,  our  business,  results  of  operations, 
financial condition and cash flows may be adversely affected. In addition, ongoing inflation in product costs may 
result in lower gross margin rates if we elect to maintain higher inventory reserves to mitigate anticipated higher 
costs. 

Critical Accounting Policies and Estimates  

The preparation of financial statements in conformity with generally accepted accounting principles requires 
the appropriate application of certain accounting policies, which require us to make estimates and assumptions 
about future events and their impact on amounts reported in our financial statements and related notes. Since 
future events and their impact cannot be determined with certainty, the actual results will inevitably differ from our 
estimates. Such differences could be material to the financial statements. 

We believe application of accounting policies, and the estimates inherently required therein, are reasonable. 
These accounting policies and estimates are periodically reevaluated, and adjustments are made when facts and 
circumstances  dictate  a  change.  Historically,  we  have  found  our  application  of  accounting  policies  to  be 
appropriate, and actual results have not differed materially from those determined using necessary estimates. 

Our accounting policies are more fully described in Note 2 - "Summary of Significant Accounting Policies" to 
our consolidated financial statements, which appear elsewhere in this Annual Report on Form 10-K. We have 
identified the following critical accounting estimates: 

Long-Lived Asset Impairments 

In accordance with ASC 360-10-35, we assess the potential impairment of long-lived assets, which include 
property, plant and equipment and operating lease right-of-use assets (subsequent to the adoption of ASC 842, 
Leases)  when  events  or  changes  in  circumstances  indicate  that  the  carrying  value  may  not  be  recoverable. 
Management's judgments regarding the existence of impairment indicators are based on market conditions and 
financial performance. Recoverability is measured by comparing the carrying amount of an asset, or asset group, 
to  expected  future  net  cash  flows  generated  by  the  asset,  or  asset  group.  If  the  carrying  amount  exceeds  its 
estimated undiscounted future cash flows, the carrying amount is compared to its fair value and an impairment 
charge is recognized to the extent of the difference. For operating lease right-of-use assets, we determine the fair 
value  of  the  lease  right-of-use  assets  by  comparing  the  contractual  rent  payments  to  estimated  market  rental 
rates. Fair value is calculated as the present value of estimated future cash flows for each asset group. 

For purposes of evaluating store assets for impairment, we have determined that each store location is an 
asset group, inclusive of the right-of-use asset attributable to each store. Factors that we consider important which 
could  individually  or  in  combination  trigger  an  impairment  review  include,  but  are  not  limited  to,  the  following: 
(1) significant underperformance relative to historical or projected future operating results; (2) significant changes 
in the manner of our use of the acquired assets or the strategy for our overall business; and (3) significant changes 
in  our  business  strategies  and/or  negative  industry  or  economic  trends.  We  assess  events  and  changes  in 
circumstances or strategy that could potentially indicate that the carrying value of long-lived assets may not be 
recoverable as they occur. Due to the significance of the fourth quarter to individual store locations, we assess 
store performance quarterly, using rolling twelve-month results (i.e. full fiscal year). We consider a historical and/or 
projected negative cash flow trend for a store location to be an indicator that the carrying value of that asset group 
may  not  be  recoverable.  Impairment  charges  related  to  this  assessment  are  typically  included  in  Store  asset 
impairment as a component of income (loss) before income taxes in the DTC segment. See Note 4 - "Leases" 
and Note 6 - "Property and Equipment, net" to our consolidated financial statements for further discussion. 

During  fiscal 2023 and  2022,  we recorded  immaterial impairment  charges on  long-lived  assets.  As  a 
measure of sensitivity for fiscal 2023, a hypothetical 10% decrease in the undiscounted future cash flows for the 
stores would have resulted in immaterial impairments for the year. 

Additionally, we consider a more likely than not assessment that an individual location will close prior to the 
end of its lease term as a triggering event to review the store asset group for recoverability. These assessments 
are  reviewed  on  a  quarterly  basis.  When  indicated,  the  carrying  value  of  the  assets  is  reduced  to  fair  value, 
calculated as the estimated future cash flows for each asset group. 

30 

  
  
  
  
  
  
  
   
  
In the event that we decide to close any or all of these stores in the future, we may be required to record 
additional impairments, lease termination fees, severance and other charges. Impairment losses in the future are 
dependent on a number of factors such as site selection, general economic trends, public health issues (such as 
a  pandemic), and  thus  could  be  significantly  different  than  historical  results.  The  assumptions  used  in  future 
calculations  of  fair  value  may  change  significantly  which  could  result  in  further  impairment  charges  in  future 
periods. 

Revenue Recognition 

For  the  Company’s  gift  cards,  revenue  is  deferred for  single  transactions  until  redemption  including  any 
related gift card discounts. Approximately 80% of gift cards are redeemed within three years of issuance and over 
the last three years, approximately 65% of gift cards issued have been redeemed within the first twelve months. 
In addition, unredeemed gift cards or breakage revenue is recorded in proportion to the customer’s redemption 
pattern  using  an  estimated  breakage  rate  based  on  historical  experience.  Subsequent  to  stores  reopening 
following  shutdowns  caused  by  COVID,  the  Company  experienced  lower  redemptions  of  its  gift  cards  for  all 
periods  of  outstanding  activated  cards  compared  to  pre-pandemic  redemption  patterns  (fiscal  year  2019  and 
earlier), which impacts the gift card breakage rate. The Company does not believe that the redemption pattern 
experienced during the pandemic reflects the pattern in the future and has adjusted the historical redemption data 
used to calculate the breakage rate. The Company continues to evaluate expected breakage annually and adjusts 
the breakage rates in the fourth quarter of each year, or other times, if significant changes in customer behavior 
are  detected.  Changes  to  breakage  estimates  impact  revenue  recognition  prospectively.   Further,  given  the 
magnitude of the Company's gift card liability, the changes in breakage rates could have a significant impact on 
the  amount  of  breakage  revenue  recognized  in  future  periods. As  a  matter  of  sensitivity,  a  hypothetical  1% 
change in our gift card breakage rate in fiscal 2023 would have resulted in a change in breakage revenue of $1.0 
million.  

For certain qualifying transactions, a portion of revenue transactions are deferred for the obligation related 
to our loyalty program or when a material right in the form of a future discount is granted. In these transactions, 
the transaction price is allocated to the separate performance obligations based on the relative standalone selling 
price. The standalone selling price for the points earned for our loyalty program is estimated using the net retail 
value of the merchandise purchased, adjusted for estimated breakage based on historical redemption patterns. 
The revenue associated with the initial merchandise purchased is recognized immediately and the value assigned 
to  the  points  is  deferred  until  the  points  are  redeemed,  forfeited  or  expired.  A  hypothetical  1%  change  in 
redemption  patterns  our  loyalty  program  would  result  in  a  change  in  deferred  revenue  of  approximately  $0.1 
million. 

In regard to the consolidated balance sheet, contract liabilities for gift cards are classified as gift cards and 
customer deposits, and contract liabilities related to the loyalty program are classified as deferred revenue and 
other. 

See Note 3 - "Revenue for additional information". 

Leases  

We determine if an arrangement is a lease at inception. The right-of-use assets and liabilities are recognized 
at the commencement date based on the present value of lease payments using a discounted cash flow analysis, 
considering lease terms and our internal borrowing rate, over the lease term for those arrangements where there 
is  an  identified  asset  and  the  contract  conveys  the  right  to  control  its  use.  Our  lease  term  includes  options  to 
extend or terminate a lease only when it is reasonably certain that we will exercise that option. 

The  majority  of  our  leases  do  not  provide  an  implicit  rate  and  therefore,  we  estimate the  incremental 
borrowing  discount  rate  on  a  periodic basis.  The  discount  rates  used are  indicative  of  a synthetic credit  rating 
based on quantitative and qualitative analysis and adjusted one notch higher to estimate a secured credit rating. 
For non-U.S. locations, a risk-free rate yield based on the currency of the lease is used to estimate the incremental 
borrowing rate. 

31 

  
  
  
  
  
  
  
  
  
 
 
Income Taxes  

We  recognize  deferred  tax  assets  resulting  from  tax  credit  carryforwards  and  deductible  temporary 
differences between taxable income on our income tax returns and income before taxes under GAAP. Deferred 
tax assets generally represent future tax benefits to be received when these carryforwards can be applied against 
future taxable income or when expenses previously reported in our consolidated financial statements become 
deductible for income tax purposes. A deferred tax asset valuation allowance is required when some portion or 
all of the deferred tax assets may not be realized. We consider the weight of all available evidence, both positive 
and negative, in assessing the realizability of the deferred tax assets by each taxing jurisdiction. We evaluate the 
sustained profitability and three years of cumulative income in each jurisdiction and consider the Company’s ability 
to carry back its tax losses or credits for refunds, the availability of tax planning strategies, reversals of existing 
taxable temporary differences and projections of future taxable income. As we had incurred a cumulative book 
loss  in  the  U.K.  over  the  three-year  period  ended  February  2,  2019,  we  evaluated  the  realizability  of  our  UK 
deferred tax assets and, accordingly, in the fourth quarter of fiscal 2018, the Company recorded a $3.7 million 
valuation allowance on its U.K. deferred tax assets. In the fourth quarter of fiscal 2023, the Company recorded a 
benefit of $5.1 million for the reversal of the valuation allowance on deferred tax assets expected to be realized in 
the U.K. The positive evidence considered in our assessment of the realizability of the deferred tax assets included 
the generation of significant positive cumulative income in the U.K. for the three-year period ending with fiscal 
2023,  the  implementation  of  tax  planning  strategies,  and  projections  of  future  taxable  income. The  Company 
maintains a valuation allowance in certain other foreign jurisdictions. Changes in the valuation allowance in fiscal 
2023  primarily  related  to  the  U.K.  valuation  reversal,  balance  sheet  adjustments  and  functional  currency 
fluctuations. 

Significant judgment is required in evaluating our uncertain tax positions. We establish accruals for uncertain 
tax positions when we believe that the full amount of the associated tax benefit may not be realized. In the future, 
if we prevail in matters for which accruals have been established previously or pay amounts in excess of reserves, 
there could be an effect on our income tax provisions in the period in which such determination is made. Tax 
authorities regularly examine the Company’s returns in the jurisdictions in which the Company does business. 
Management regularly assesses the tax risk of the company’s return filing positions and believes its accruals for 
uncertain tax benefits are adequate as of February 3, 2024 and January 28, 2023. 

Recent Accounting Pronouncements  

See Note 2 – "Summary of Significant Accounting Policies" for additional information. 

ITEM 7A. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK  

Not applicable. 

ITEM 8.    

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA  

The financial statements and schedules are listed under Item 15(a)(1) and filed as part of this Annual Report on 
Form 10-K. 

ITEM 9.    

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE  

None. 

32 

  
  
  
  
  
  
  
  
  
  
  
  
 
 
ITEM 9A.     CONTROLS AND PROCEDURES  

Evaluation of Disclosure Controls and Procedures  

Our management, with the participation of our President and Chief Executive Officer and Chief Financial 
Officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in 
Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), 
as of the end of the period covered by this report. Our disclosure controls and procedures are designed to ensure 
that information we are required to disclose in the reports filed or submitted under the Exchange Act is recorded, 
processed,  summarized  and  reported  within  the  time  periods  specified  in  the  SEC’s  rules  and  forms  and  is 
accumulated and communicated to management, including our certifying officers, as appropriate to allow timely 
decisions  regarding  required  disclosure.  Based  on  the  foregoing  evaluation,  our  management,  including  the 
President  and  Chief  Executive  Officer  and  Chief  Financial  Officer,  concluded  that  our  disclosure  controls  and 
procedures were effective as of February 3, 2024, the end of the period covered by this Annual Report. 

 It should be noted that our management, including the President and Chief Executive Officer and the Chief 
Financial Officer, does not expect that our disclosure controls and procedures or internal controls will prevent all 
error and all fraud. A control system, no matter how well conceived or operated, can provide only reasonable, not 
absolute, assurance that the objectives of the control system are met. Further, the design of a control system must 
reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their 
costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute 
assurance that all control issues and instances of fraud, if any, within the Company have been detected. These 
inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can 
occur because  of  simple error  or mistake.  Additionally,  controls  can  be  circumvented  by  the individual  acts  of 
some persons, by collusion of two or more people, or by management override of the controls. The design of any 
system of controls is based in part upon certain assumptions about the likelihood of future events, and there can 
be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; 
over time, controls may become inadequate because of changes in conditions, or the degree of compliance with 
the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, 
misstatements due to error or fraud may occur and not be detected. 

 Management’s Report on Internal Control Over Financial Reporting  

Our management is responsible for establishing and maintaining adequate internal control over financial 
reporting, as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934. Under the supervision and with 
the participation of our management, including the President and Chief Executive Officer and the Chief Financial 
Officer,  we  conducted  an  evaluation  of  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of 
February 3, 2024. Our management, with the participation of our President and Chief Executive Officer and our 
Chief Financial Officer, also conducted an evaluation of our internal control over financial reporting to determine 
whether  any  changes  occurred  during  the  period  covered  by  this  report  that  have  materially  affected,  or  are 
reasonably likely to materially affect, our internal control over financial reporting. All internal control systems have 
inherent  limitations,  including  the  possibility  of  circumvention  and  overriding  the  control.  Accordingly,  even 
effective  internal  control  can  provide  only  reasonable  assurance  as  to  the  reliability  of  financial  statement 
preparation and presentation. Further, because of changes in conditions, the effectiveness of internal control may 
vary over time. 

The  Company’s  independent  registered  public  accounting  firm,  Ernst  &  Young  LLP,  has  audited  the 
Company’s Consolidated Financial Statements included in this Annual Report on Form 10-K and the effectiveness 
of the Company’s internal control over financial reporting as of February 3, 2024 and has issued an attestation 
report  expressing  an  unqualified  opinion  on  the  effectiveness  of  the  Company’s  internal  control  over  financial 
reporting, as stated in their report located below. 

 In  making  its  evaluation,  our  management  used  the  criteria  set  forth  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission in Internal Control-Integrated Framework (2013 framework). Based 
upon  this  evaluation,  our  management  has  concluded  that  our  internal  control  over  financial  reporting  as 
of February 3, 2024 is effective. 

33 

  
  
  
  
  
  
  
  
 
 
Changes in Internal Control over Financial Reporting  

The Company’s management, with the participation of the Company’s President and Chief Executive Officer 
and Chief Financial Officer, also conducted an evaluation of the Company’s internal control over financial reporting 
to determine whether any changes occurred during the period covered by this report that have materially affected, 
or are reasonably likely to materially affect, the Company’s internal control over financial reporting. During fiscal 
2023  the  Company  implemented  new  software  and  control  processes  to  manage  inventory  at  its  corporately-
operated  retail  stores  within  its  enterprise  resource  planning  (ERP)  system.  The  transition  of  this  inventory 
management from the legacy system to the ERP system occurred in phases beginning in the first quarter fiscal 
2023 and was completed by the end of the third quarter fiscal 2023. This implementation has had and is expected 
to continue to have minimal effects on the Company's controls and processes over accounting for corporately-
operated retail store inventory. Except for the changes to our inventory management process, no other changes 
in  our  internal  control  over  financial  reporting  occurred  during  the  quarter  covered  by  this  report  that  have 
materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

34 

  
  
  
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of Build-A-Bear Workshop, Inc. 

Opinion on Internal Control Over Financial Reporting 

We have audited Build-A-Bear Workshop, Inc. and Subsidiaries’ internal control over financial reporting as 
of  February  3,  2024,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework) (the COSO criteria). In 
our opinion, Build-A-Bear Workshop, Inc. and Subsidiaries (collectively, the Company) maintained, in all material 
respects, effective internal control over financial reporting as of February 3, 2024, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States) (PCAOB), the consolidated balance sheets of Build-A-Bear Workshop, Inc. and Subsidiaries  as 
of February 3, 2024 and January 28, 2023, the related consolidated statements of operations and comprehensive 
income , stockholders’ equity and cash flows for each of the two years in the period ended February 3, 2024, and 
the related notes and the financial statement schedule listed in the Index at Item 15(a) and our report dated April 
18, 2024 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting 
and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying 
Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on 
the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we 
plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial 
reporting was maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control 
based  on  the  assessed  risk,  and  performing  such  other  procedures  as  we  considered  necessary  in  the 
circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company’s internal control over financial reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use,  or  disposition  of  the 
company’s assets that could have a material effect on the financial statements. 

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in conditions, or that the degree of compliance with the 
policies or procedures may deteriorate. 

/s/ Ernst & Young LLP 

St. Louis, Missouri 
April 18, 2024 

35 

  
  
  
  
  
  
  
  
  
  
  
  
  
ITEM 9B. 

OTHER INFORMATION  

Security Trading Plans of Directors and Executive Officers 

None  of  the  Company’s  directors  or  executive  officers  adopted  or  terminated  a  Rule  10b5-1  trading 
arrangement or a non-Rule 10b5-1 trading arrangement during the Company’s fiscal quarter ended February 3, 
2024, as such terms are defined under Item 408(a) or Regulations S-K. 

ITEM 9C. 

DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS 

Not applicable. 

PART III  

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  

Information concerning directors, appearing in the sections titled “Directors,” “The Board of Directors and 
its  Committees,”  and  “Committee  Charters,  Corporate  Governance  Guidelines,  Business  Conduct  Policy  and 
Code of Ethics” in our Proxy Statement (the “Proxy Statement”) to be filed with the SEC pursuant to Regulation 
14A in connection with our Annual Meeting of Stockholders scheduled to be held on June 13, 2024, is incorporated 
by reference in response to this Item 10. 

Business Conduct Policy  

The Board of Directors has adopted a  Business Conduct Policy applicable to our directors, officers and 
employees,  including  all  executive  officers.  The  Business  Conduct  Policy  has  been  posted  in  the  Investor 
Relations section of our corporate website at http://ir.buildabear.com. We intend to satisfy the amendment and 
waiver disclosure requirements under applicable securities regulations by posting any amendments of, or waivers 
to, the Business Conduct Policy on our website. 

The  information  appearing  in  the  section titled  “Committee  Charters,  Corporate  Governance  Guidelines, 
Business Conduct Policy and Code of Ethics” in the Proxy Statement is incorporated by reference in response to 
this Item 10. 

Executive Officers and Key Employees  

Sharon  Price  John,  60,  was  appointed  to  the  Board  of  Directors  on  June  3,  2013,  in  connection  with  her 
employment as Chief Executive Officer and Chief President Bear of the Company. Effective March 2016, she now 
holds the title of President and Chief Executive Officer. From January 2010 through May 2013, Ms. John served 
as  President of  Stride  Rite  Children’s  Group LLC,  a  division  of Wolverine Worldwide,  Inc.,  which  designs  and 
markets footwear for children. From 2002 through 2009, she held positions of broadened portfolio and increased 
responsibility  at  Hasbro,  Inc.,  a  multinational  toy  and  board  game  company,  including  as  General  Manager  & 
Senior Vice President of its U.S. Toy Division from 2006 to 2008 and General Manager & Senior Vice President 
of its Global Preschool unit from June 2008 through 2009. Ms. John also founded and served as Chief Executive 
Officer of Checkerboard Toys, served as Vice President, U.S. Toy Division with VTech Industries, Inc., and served 
in a range of roles at Mattel, Inc. She started her career in advertising, overseeing accounts such as Hershey’s 
and the Snickers/M&M Mars business. Ms. John serves on the Board of Directors of Jack in the Box Inc., a publicly 
traded restaurant company. 

Eric  Fencl,  62,  joined  Build-A-Bear  Workshop  in  July  2008  as  Chief  Bearrister—General  Counsel.  Effective 
October 2015, Mr. Fencl now holds the title of Chief Administrative Officer, General Counsel and Secretary. Prior 
to joining the Company, Mr. Fencl was Executive Vice President, General Counsel and Secretary for Outsourcing 
Solutions Inc., a national accounts receivable management firm from August 1998 to June 2008. From September 
1990 to August 1998, Mr. Fencl held legal positions at Monsanto Company, McDonnell Douglas Corporation and 
Bryan Cave Leighton Paisner LLP (formerly known as Bryan Cave LLP). Mr. Fencl began his career as an auditor 
with Arthur Young & Company. 

36 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
J. Christopher Hurt, 58, joined Build-A-Bear Workshop in April 2015 as Chief Operations Officer. Effective June 
2020, he now holds the title of Chief Operations and Experience Officer. Prior to joining the Company, Mr. Hurt 
was at American Eagle Outfitters, Inc. from 2002 to April 2015 in various senior leadership roles of increasing 
responsibility,  including  Senior  Vice  President,  North  America  and  Vice  President/General  Manager—Factory, 
Canada, Mexico Retail from 2011 to April 2015, and East Zone Vice President and Regional Director from 2002 
to 2011. Before joining American Eagle Outfitters, Mr. Hurt held positions of increasing responsibility at companies 
including Polo Ralph Lauren and The Procter & Gamble Company. 

Jennifer Kretchmar, 51, joined Build-A-Bear Workshop in August 2014 as Chief Product Officer and Innovation 
Bear and in March 2016, she became Chief Merchandising Officer. She served as Chief Digital and Merchandising 
Officer from June 2020 through February 3, 2024 when her employment was terminated by the Company without 
cause.  Ms.  Kretchmar  serves  on  the  Board  of  Directors  of  Mace  Security  International,  Inc.,  a  publicly  traded 
personal security company. Prior to joining the Company, Ms. Kretchmar was Senior Vice President of Product 
and Brand 

Management  with  the  Stride  Rite  Children’s  Group  of  Wolverine  Worldwide,  Inc.  where  since  2004  she  was 
responsible for the global product creation strategy for a diverse portfolio of children’s footwear brands, including 
Stride  Rite,  Sperry  Top-  Sider®,  Saucony®,  Keds®,  Merrell®,  Robeez®,  Jessica  Simpson®  and  Hush  Puppies®. 
Before joining Stride Rite, Ms. Kretchmar held positions of increasing responsibility at The Timberland Company, 
Goldbug, and the United States Department of Agriculture Foreign Service. 

Voin Todorovic, 49, joined Build-A-Bear Workshop in September 2014 as Chief Financial Officer. Prior to joining 
the Company, Mr. Todorovic was employed at Wolverine Worldwide, Inc., a leading global footwear and apparel 
company,  where  since  September  2013  Mr.  Todorovic  served  as  the  head  of  finance  and  operations  for  its 
Lifestyle Group, which includes a portfolio of iconic brands such as Sperry Top-Sider®, Hush Puppies®, Keds®, 
and Stride Rite®. From 2011 to 2013 Mr. Todorovic was Vice President—Finance and Administration of the Stride 
Rite Children’s Group business, operating in wholesale, direct to consumer and international franchising, and from 
2010  to  2011  Mr.  Todorovic was  Vice  President  of  the  Performance  +  Lifestyle  Group.  Prior  to  his  tenure  at 
Wolverine  World  Wide  he  held  positions  of  increasing  responsibility  at  Collective  Brands,  Inc.  and  Payless 
ShoeSource. 

ITEM 11. 

EXECUTIVE COMPENSATION  

The  information  contained  in  the  sections  titled  “Executive  Compensation”  and  “Board  of  Directors 

Compensation” in the Proxy Statement is incorporated herein by reference in response to this Item 11. 

37 

  
   
  
  
  
  
 
 
ITEM 12.  

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS  

The  information  contained  in  the  section  titled  “Security  Ownership  of  Certain  Beneficial  Owners  and 

Management” in the Proxy Statement is incorporated herein by reference in response to this Item 12. 

Equity Compensation Plan Information  

(a) 
Number of 
securities to 
be issued upon 
exercise of 
outstanding 
options, 
warrants and 
rights 

(b) 
Weighted- 
average 
exercise  
price of 
outstanding 
options, 
warrants and 
rights 

(c) 
Number of 
securities 
remaining 
available for 
future issuance 
under equity 
compensation 
plans 
(excluding 
securities 
reflected in 
column (a)) 

Plan category 
Equity compensation plans approved by 

security holders ................................................      
Total ....................................................................      

12,375    $ 
12,375    $ 

17.84      
17.84      

1,010,666  
1,010,666  

See Note 12 - "Stock Incentive Plans" to the consolidated financial statements for additional information regarding 
our equity compensation plans. 

ITEM 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE  

The  information  contained  in  the  section  titled  “Related  Party  Transactions”  in  the  Proxy  Statement  is 

incorporated herein by reference in response to this Item 13. 

ITEM 14. 

PRINCIPAL ACCOUNTANT FEES AND SERVICES  

The  information  contained  in  the  sections  titled  “Principal  Accountant  Fees”  and  “Policy  Regarding  Pre-
Approval of Services Provided by the Independent Registered Public Accounting Firm” in the Proxy Statement is 
incorporated herein by reference in response to Item 14. 

38 

  
  
  
  
    
  
      
  
    
  
  
    
  
      
  
    
  
  
  
    
    
  
  
  
    
    
  
  
  
    
    
  
  
  
    
    
  
  
    
    
  
  
  
  
  
  
  
  
  
 
 
ITEM  15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a)(1) Financial Statements  

PART IV  

The financial statements and schedules set forth below are filed on the indicated pages as part of this Annual 
Report on Form 10-K. 

Report of Independent Registered Public Accounting Firm (PCAOB ID: 42) ............................................  
Consolidated Balance Sheets as of February 3, 2024 and January 28, 2023  .........................................  
Consolidated Statements of Operations and Comprehensive Income (Loss) for the fiscal years ended 

Page 
40 
42 

February 3, 2024 and January 28, 2023 ...............................................................................................  

43 

Consolidated Statements of Stockholders’ Equity for the fiscal years ended February 3, 2024 and 

January 28, 2023 ...................................................................................................................................  

44 

Consolidated Statements of Cash Flows for the fiscal years ended February 3, 2024 and January 28, 

2023 .......................................................................................................................................................  
Notes to Consolidated Financial Statements .............................................................................................  
Schedule II - Valuation and Qualifying Accounts .......................................................................................  

45 
46 
63 

39 

  
  
  
  
  
  
  
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of Build-A-Bear Workshop, Inc. 

Opinion on the Financial Statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Build-A-Bear  Workshop,  Inc.  and 
Subsidiaries (collectively, the Company) as of February 3, 2024 and January 28, 2023, the related consolidated 
statements  of  operations  and  comprehensive  income,  stockholders'  equity  and  cash  flows  for  each  of  the  two 
years in the period ended February 3, 2024, and the related notes and the financial statement schedule listed in 
the  Index  at  Item  15(a) (collectively  referred  to  as  the  “consolidated  financial  statements”).  In  our  opinion,  the 
consolidated financial statements present fairly, in all material respects, the financial position of the Company at 
February 3, 2024 and January 28, 2023, and the results of its operations and its cash flows for each of the two 
years in the period ended February 3, 2024, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States) (PCAOB), the Company’s internal control over financial reporting as of February 3, 2024, based 
on  criteria  established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission (2013 Framework) and our report dated April 18, 2024 expressed an 
unqualified opinion thereon. 

Basis for Opinion 

These financial statements are the responsibility of the Company's management. Our responsibility is to 
express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we 
plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the 
risks  of  material  misstatement  of  the  financial  statements,  whether  due  to  error  or  fraud,  and  performing 
procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding 
the  amounts  and  disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of 
the financial statements. We believe that our audits provide a reasonable basis for our opinion. 

Critical Audit Matters  

The critical audit matter communicated below is a matter arising from the current period audit of the financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates 
to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, 
subjective or complex judgments. The communication of the critical audit matter does not alter in any way our 
opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical 
audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to 
which it relates. 

Revenue recognition - gift card breakage 

Description of the Matter     As described in Note 3, for the Company’s gift cards, revenue is deferred for single 
transactions  until  redemption.  The  unredeemed  gift  cards  or  breakage  revenue  is 
recorded  in  proportion  to  the  customer’s  redemption  pattern  using  an  estimated 
breakage rate based on historical experience. For the year ended February 3, 2024, 
net retail sales included gift card breakage revenue of $6.3 million. 

40 

  
  
  
  
  
  
  
  
  
  
  
   
 
 
   Auditing  the  Company’s  breakage  revenue  related  to  unredeemed  gift  cards  was 
complex  and  judgmental  due  to  the  complexity  of  the  model  and  the  subjectivity 
related to the judgments that are made by the Company to estimate the breakage 
rate.  Further,  given  the  magnitude  of  the  Company’s  gift  card  liability,  changes  in 
breakage  rates  have  a  significant  impact  on  the  amount  of  breakage  revenue 
recognized. 

How We Addressed the 
Matter in Our Audit 

   We  obtained  an  understanding,  evaluated  the  design  and  tested  the  operating 
effectiveness  of  controls  over  management’s  determination  of  gift  card  breakage 
revenue, including the model and data inputs used in the model, as well as significant 
underlying assumptions selected by management in establishing the breakage rates. 

We  performed  audit  procedures  that  included,  among  others,  evaluating  the 
methodologies, assessing the judgments and testing the completeness and accuracy 
of the historical data used by the Company in its determination of the breakage rate. 
In addition, we performed sensitivity analyses over the breakage rate to evaluate the 
impact changes in breakage rates had on breakage revenue recorded. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 2011. 
St. Louis, Missouri 
April 18, 2024 

41 

  
  
  
  
  
  
  
 
 
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
(Dollars in thousands, except share data) 

   February 3,       January 28,    

2024 

2023 

ASSETS 

Current assets: 

Cash, cash equivalents and restricted cash .................................................   $ 
Inventories, net .............................................................................................     
Receivables, net ...........................................................................................     
Prepaid expenses and other current assets .................................................     
Total current assets .........................................................................     

Operating lease right-of-use asset ......................................................................     
Property and equipment, net ...............................................................................     
Deferred tax assets .............................................................................................     
Other assets, net .................................................................................................     
Total Assets .........................................................................................................   $ 

44,327    $
63,499      
8,569      
11,377      
127,772      

73,443      
55,262      
8,682      
7,166      
272,325    $

42,198  
70,485  
15,374  
19,374  
147,431  

71,791  
50,759  
6,592  
4,221  
280,794  

Current liabilities: 

LIABILITIES AND STOCKHOLDERS' EQUITY 

Accounts payable..........................................................................................   $ 
Accrued expenses ........................................................................................     
Operating lease liability short term ...............................................................     
Gift cards and customer deposits .................................................................     
Deferred revenue and other ..........................................................................     
Total current liabilities ......................................................................     

16,170    $
19,954      
25,961      
18,134      
3,514      
83,733      

10,286  
37,358  
27,436  
19,425  
6,646  
101,151  

Operating lease liability long term .......................................................................     
Other long-term liabilities .....................................................................................     

57,609      
1,321      

59,080  
1,446  

Stockholders' equity: 

Preferred stock, par value $0.01, Shares authorized: 15,000,000; No 
shares issued or outstanding at February 3, 2024 and January 28,  
2023 ...........................................................................................................     

Common stock, par value $0.01, Shares authorized: 50,000,000; Issued 

-      

-  

and outstanding: 14,172,362 and 14,802,338 shares, respectively ..........     
Additional paid-in capital ...............................................................................     
Accumulated other comprehensive loss .......................................................     
Retained earnings .........................................................................................     
Total stockholders' equity ................................................................     
Total Liabilities and Stockholders' Equity ............................................................   $ 

142      
66,330      
(12,082)     
75,272      
129,662      
272,325    $

148  
69,868  
(12,274) 
61,375  
119,117  
280,794  

See accompanying notes to consolidated financial statements. 

42 

  
  
  
  
    
  
  
      
        
  
  
      
        
  
  
      
        
  
  
      
        
  
  
      
        
  
  
      
        
  
  
      
        
  
      
        
  
  
  
  
  
 
 
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS 
AND COMPREHENSIVE INCOME 
(Dollars in thousands, except share and per share data) 

Fiscal year ended 
   February 3,       January 28,    

2024 

2023 

Revenues: 

Net retail sales ..............................................................................................   $
Commercial revenue .....................................................................................     
International franchising ................................................................................     
Total revenues .................................................................................     

456,163    $
25,413      
4,538      
486,114      

446,181  
18,523  
3,233  
467,937  

Costs and expenses: 

Cost of merchandise sold - retail ..................................................................     
Cost of merchandise sold - commercial .......................................................     
Cost of merchandise sold - international franchising ....................................     
Total cost of merchandise sold ........................................................     
Consolidated gross profit .....................................................................................     
Selling, general and administrative expense ................................................     
Interest expense (income), net .....................................................................     
Income before income taxes ............................................................     
Income tax expense ............................................................................................     
Net income .......................................................................................   $

206,815      
12,091      
2,816      
221,722      
264,392      
198,992      
(929)     
66,329      
13,524      
52,805    $

211,489  
8,591  
1,985  
222,065  
245,872  
183,929  
19  
61,924  
13,939  
47,985  

Foreign currency translation adjustment ......................................................     
Comprehensive income .......................................................................................   $

192      
52,997    $

196  
48,181  

Income per common share: 

Basic .............................................................................................................   $
Diluted ...........................................................................................................   $

3.68    $
3.65    $

3.21  
3.15  

Shares used in computing common per share amounts: 

Basic .............................................................................................................      14,342,931       14,940,770  
Diluted ...........................................................................................................      14,471,875       15,249,819  

See accompanying notes to consolidated financial statements. 

43 

  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
      
        
  
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
  
  
  
 
 
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY 
(Dollars in thousands) 

   Additional     

     Accumulated        
other 

  Common     paid-in 
    capital 
   stock 

    comprehensive    Retained       
     income (loss)      earnings      Total 

Balance, January 29, 2022 ............................    $ 

162   $  75,490    $ 

(12,470)   $  30,501    $  93,683  

Stock-based compensation expense ............      
Shares issued under employee stock plans ..      
Shares withheld in lieu of tax withholdings ....      
Share Repurchase ........................................      
Other ..............................................................      
Other comprehensive income .......................      
Net income ....................................................      

-     
3     
(1)    
(16)    
-     
-     
-     

1,547      
2,082      
(2,178)    
(7,073)    
-      
-      
-      

-      
-      
-      
-      
-      
196      

-      
-      
-      
(17,083)     
(28)     
-      
-    $  47,985      

1,547  
2,085  
(2,179) 
(24,172) 
(28) 
196  
47,985  

Balance, January 28, 2023 ............................    $ 
Adoption of new ASU - ASC 326 ..................      
Subtotal .........................................................    $ 

148   $  69,868    $ 
-      
148   $  69,868    $ 

-     

(12,274)   $  61,375    $  119,117  
(785) 
(12,274)   $  60,590    $  118,332  

(785)     

-      

Stock-based compensation expense ............      
Shares issued under employee stock plans ..      
Shares withheld in lieu of tax withholdings ....      
Share Repurchase ........................................      
Cash Dividend ...............................................      
Other ..............................................................      
Other comprehensive income .......................      
Net income ....................................................      

-     
5     
(2)    
(9)    
-     
-     
-     
-     

1,385      
2,894      
(3,638)    
(4,179)    
-      
-      
-      
-      

-      
-      
-      
-      
-      

192      
-      

-      
-      
-      
(16,312)     
(22,014)     
203      
-      
52,805      

1,385  
2,899  
(3,640) 
(20,500) 
(22,014) 
203  
192  
52,805  

Balance, February 3, 2024 ............................    $ 

142   $  66,330    $ 

(12,082)   $  75,272    $  129,662  

See accompanying notes to consolidated financial statements. 

44 

  
  
    
  
     
  
  
      
  
  
  
    
  
      
  
      
  
  
  
  
  
  
  
  
      
       
         
        
        
  
  
      
       
         
        
        
  
  
      
       
         
        
        
  
  
      
       
         
        
        
  
       
  
      
       
         
        
        
  
  
  
  
 
 
BUILD-A-BEAR WORKSHOP, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(Dollars in thousands) 

Fiscal year ended 
   February 3,       January 28,    

2024 

2023 

Cash flows provided by operating activities: 

Net income ....................................................................................................   $ 

52,805    $

47,985  

Adjustments to reconcile net income to net cash provided by operating 

activities 

Depreciation and amortization ...............................................................     
Share-based and performance-based stock compensation ..................     
Deferred taxes ........................................................................................     
Provision/adjustments for doubtful accounts ..........................................     
Loss on disposal of property and equipment .........................................     
Net change in film costs and advances ..................................................     
Change in assets and liabilities: 

Inventories, net ................................................................................     
Receivables, net ..............................................................................     
Prepaid expenses and other assets ................................................     
Accounts payable and accrued expenses .......................................     
Operating leases ..............................................................................     
Gift cards and customer deposits ....................................................     
Deferred revenue .............................................................................     
Net cash provided by operating activities..................................     

13,657      
2,089      
(1,893)     
251      
121      
(1,913)     

7,102      
5,870      
6,776      
(11,083)     
(5,175)     
(1,310)     
(2,987)     
64,310      

Cash flows used in investing activities: 

Capital expenditures .....................................................................................     
Net cash used in investing activities .........................................     

(18,295)     
(18,295)     

Cash flows used in financing activities: 

Proceeds from exercise of employee equity awards, net of tax ...................     
Purchases of Company's common stock ......................................................     
Cash dividends paid on vested participating securities ................................     
Net cash used in financing activities .........................................     
Effect of exchange rates on cash ........................................................................     
Increase (decrease) in cash, cash equivalents and restricted cash ...................     
Cash, cash equivalents and restricted cash, beginning of period .......................     
Cash, cash equivalents and restricted cash, end of period ................................   $ 

(1,339)     
(20,500)     
(22,062)     
(43,901)     
15      
2,129      
42,198      
44,327    $

12,482  
2,559  
992  
(820) 
110  
(2,453) 

357  
(3,045) 
(6,067) 
(335) 
(5,899) 
(1,485) 
2,895  
47,276  

(13,634) 
(13,634) 

(592) 
(24,172) 
(292) 
(25,056) 
767  
9,353  
32,845  
42,198  

Reconciliation of cash, cash equivalents and restricted cash (1) 

Cash and cash equivalents ..............................................................................   $ 
Restricted cash from long-term deposits .........................................................     
Total cash, cash equivalents and restricted cash .........................................   $ 

43,934    $
393      
44,327    $

41,748  
450  
42,198  

Net cash paid during the period for income taxes ...............................................   $ 

17,364    $

10,327  

(1) See cash, cash equivalents and restricted cash in Note 2 - "Summary of Significant Accounting Policies" for 
further discussion. 

See accompanying notes to consolidated financial statements. 

45 

  
  
  
  
  
  
  
    
  
  
      
        
  
      
        
  
      
        
  
      
        
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
      
        
  
  
  
  
  
 
 
Notes to Consolidated Financial Statements  

(1)   Description of Business and Basis of Preparation 

Build-A-Bear  Workshop,  Inc.  and  subsidiaries  (collectively,  the  “Company”)  is  a  multi-channel  retailer  of 
plush animals and related products. The Company began  operations in October 1997. The Company sells its 
products through its 359 corporately-managed locations operated primarily in leased mall locations in the U.S., 
Canada, Ireland, and the U.K. along with its e-commerce sites. As of the balance sheet date, operations in foreign 
countries where the Company does not have corporately-managed locations are through franchise agreements. 
The Company also sold product through its "third-party retail" model at 92 stores in which it sells its products on 
a wholesale basis to other companies that then in turn execute the Company's retail experience. 

The Company’s consolidated financial statements have been prepared in accordance U.S. GAAP. Certain 
amounts in prior fiscal periods have been reclassified to conform to current year presentation with no impact to 
the consolidated statement of operations and comprehensive income. 

(2)   Summary of Significant Accounting Policies 

For each accounting topic that is addressed in its own note, the description of the accounting policy may be 
found in the related note. The Company’s other significant accounting policies applied in the preparation of the 
accompanying consolidated financial statements are as follows: 

Principles of Consolidation  

The accompanying consolidated financial statements include the accounts of Build-A-Bear Workshop, Inc. 

and its wholly-owned subsidiaries. All intercompany accounts are eliminated in consolidation. 

Fiscal Year  

The Company operates on a 52- or 53-week fiscal year ending on the Saturday closest to January 31. The 
periods  presented  in  these  financial  statements  are  fiscal 2023  (53 weeks  ended  February  3,  2024)  and 
fiscal 2022 (52 weeks ended January 28, 2023). References to years in these financial statements relate to fiscal 
years or year ends rather than calendar years.  

Cash, Cash Equivalents and Restricted Cash 

Cash and cash equivalents include cash, money market funds, and short-term highly liquid investments with 
an original maturity of three months or less held in both domestic and foreign financial institutions. In addition, the 
Company has a long-term deposit to satisfy contractual terms with the UK Customs Authority (unrelated to the 
matter  discussed  in  Note 10 -  Commitments  and  Contingencies).  The  Company  also  has  deposits  from 
franchisees  under  contractual  agreements  which  are  refundable. The  long-term  and  franchisee  deposits  are 
considered restricted cash and disclosed within the supplemental disclosure within the consolidated statement of 
cash flows. Cash equivalents also include amounts due from third-party financial institutions for credit and debit 
card transactions. The carrying amount of cash and cash equivalents approximates fair value, given the short 
maturity of those instruments. 

The  majority  of  the  Company’s  cash  and  cash  equivalents  exceed  federal  deposit  insurance  limits.  The 
Company has not experienced any losses in such accounts and management believes that the Company is not 
exposed to any significant credit risk on cash, cash equivalents, and restricted cash. 

Inventories  

Inventories are stated at the lower of cost or net realizable value, with cost determined on an average-cost 
basis. Inventory includes supplies of $4.1 million and $4.7 million as of February 3, 2024 and January 28, 2023, 
respectively.  A  reserve  for  estimated  shortage  is  accrued  throughout  the  year  based  on  detailed  historical 
averages. The inventory reserve was $1.1 million as of both February 3, 2024 and January 28, 2023. 

46 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
 
 
Receivables  

franchisee  royalties and  product  sales, 

tenant  allowances,  certain  amounts  due 

Receivables consist primarily of amounts due to the Company in relation to wholesale and corporate product 
sales, 
taxing 
authorities, receivables  due  from  insurance  providers, and  licensing  revenue.  The  Company  assesses  the 
collectability of all receivables on an ongoing basis by considering its historical credit loss experience, current 
the  beginning  of fiscal 2023, the  Company 
factors.  At 
economic  conditions,  and  other 
adopted ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on 
Financial Instruments.” This ASU requires entities to report “expected” credit losses on financial instruments and 
other commitments to extend credit rather than the current “incurred loss” model. These expected credit losses 
for financial assets held at the reporting date are to be based on historical experience, current conditions, and 
reasonable and supportable forecasts. Upon adoption, the Company recognized a charge of $0.8 million to the 
opening balance of retained earnings which represents a reduction in its account receivable balance associated 
with expected credit losses.  

relevant 

from 

Property and Equipment  

Property and equipment consist of leasehold improvements, furniture and fixtures, computer equipment and 
software, building and land and are stated at cost. Leasehold improvements are depreciated using the straight-
line method over the shorter of the useful life of the assets or the life of the lease ranging from one to ten years. 
Furniture and fixtures and computer equipment are depreciated using the straight-line method over the estimated 
service  lives  ranging  from  three  to  seven  years.  Computer  software  includes  certain  costs,  including  internal 
payroll  costs  incurred  in  connection  with  the  development  or  acquisition  of  software  for  internal  use  and  is 
amortized using the straight-line method over a period of three to five years. New store construction deposits are 
recorded at the time the deposit is made as construction-in-progress and reclassified to the appropriate property 
and  equipment  category  at  the  time  of  completion  of  construction,  when  operations  of  the  store  commence. 
Maintenance and repairs are expensed as incurred and improvements are capitalized. Gains or losses on the 
disposition of fixed assets are recorded upon disposal. 

Leases 

The majority of the Company's leases relate to retail stores, corporate offices, and storage locations. For 
leases with terms greater than 12 months, the Company records the related asset and obligation at the present 
value of lease payments over the term. Most retail store leases have an original term of five to ten-year base period 
and the term can be extended on a lease-by-lease basis with additional terms that are typically much shorter than 
the  original  lease  term  giving  the  Company  lease  optionality.  The  renewal  options  are  not  included  in  the 
measurement of the right of use assets and right of use liabilities unless the Company is reasonably certain to 
exercise the optional renewal periods. Some leases also include early termination options, which can be exercised 
under specific conditions. Additionally, the Company may operate stores for a period of time on a month-to-month 
basis after the expiration of the lease term. The Company's lease agreements do not contain any material residual 
value  guarantees  or  material  restrictive  covenants.  Certain  leases  contain  incentives,  such  as  construction 
allowances from landlords and/or rent abatements subsequent to taking possession of the leased property. These 
incentives reduce the right-of-use asset related to the lease and are amortized through the right-of-use asset as 
reductions of expense over the lease term. 

The Company's leases typically contain rent escalations over the lease term and the Company recognizes 
expense for these leases on a straight-line basis over the lease term. The Company recognizes the related rental 
expense on a straight-line basis and records the difference between the recognized rental expense and amounts 
payable  under  the  lease  as  part  of  the  lease  right-of-use  asset. Some  of  the  Company's  leases  include  rent 
escalations based on inflation indexes and fair market value adjustments. Operating lease liabilities are calculated 
using  the  prevailing  index  or  rate  at  lease  commencement.  Subsequent  escalations  in  the  index  or  rate  and 
contingent rental payments are recognized as variable lease expenses. Certain leases contain contingent rental 
provisions that include a fixed base rent plus an additional percentage of the store’s sales in excess of stipulated 
amounts and certain leases may contain rental provisions that only include a provision for a percentage of a store's 
total  sales,  instead of  a  fixed  base  rent  amount.  Such  rents  based  on  a  percentage  of  store's  total  sales  are 
recorded as variable lease expenses. 

47 

  
  
  
  
  
  
  
 
 
The  Company  has  elected  the  practical  expedient  allowed  by  the  standard  to  account  for  all  fixed 
consideration in a lease as a single lease component. Therefore, the lease payments used to measure the lease 
liability  for  these  leases  include  fixed  minimum  rentals  along with  fixed  operating  costs  such  as  common  area 
maintenance and utilities. 

Most  of  the  Company’s  leases  do  not  provide  a  readily  available  implicit  interest  rate.  Therefore,  the 
Company  estimates  the  incremental  borrowing  discount  rate  based  on  information  available  at  lease 
commencement.  The  discount  rates  used  are  indicative  of  a  synthetic  credit  rating  based  on  quantitative  and 
qualitative analysis and adjusted to estimate a secured credit rating. For non-U.S. locations, a risk-free rate yield 
based on the currency of the lease is used to adjust the estimate of the incremental borrowing rate. 

Long-lived Assets  

Whenever facts and circumstances indicate that the carrying value of a long-lived asset (asset group) and 
right-of-use  operating  lease  assets may not be  recoverable,  the  carrying  value  of  those  assets  is  reviewed  for 
potential impairment. If this review indicates that the carrying value of the asset (asset group) will not be recovered, 
as determined based on projected undiscounted cash flows related to the asset (asset group) over its remaining 
life, the carrying value of the asset (asset group) is reduced to its estimated fair value. The Company typically 
performs an annual assessment of its store assets in the DTC segment, based on operating performance and 
forecasts of future performance. For the purposes of evaluating store assets for impairment, the Company has 
determined that each store location is an asset group, inclusive of the right-of-use asset attributable to each store. 
In  periods  where  the  Company  identifies  indicators  of  impairment  for  its  store  fleet,  the  Company  performs a 
recoverability test for these assets by comparing the estimated undiscounted future cash flows over the remaining 
useful life of the asset (asset group) to the carry value of the asset (asset group). The estimated undiscounted 
future  cash  flows  involve  expectations  for  future  operations  and  projected  cash  flows,  including  estimates  of 
revenue, operating expenses and market conditions. Based on this, the Company determines if certain stores had 
long-lived and right-of-use assets with carrying values that exceed their estimated undiscounted future cash flows 
for the remaining useful life of the respective assets. 

An impairment charge is recognized to the extent the carrying value exceeded the fair value of the asset 
(asset group). The Company estimates fair values of these long-lived assets based on its discounted future cash 
flow analysis for the remaining useful life of the asset or its market rent assessment. An individual asset within an 
asset group is not impaired below its estimated fair value. Asset impairment charges are recorded within the cost 
of  merchandise  sold  -  retail  expense within  the  Consolidated  Statement  of  Operations  and  Comprehensive 
Income.  The  Company's  analysis  identified  indicators  of  impairment  at  two retail  locations  and  the  Company 
incurred  immaterial impairment  charges  during  fiscal  2023 for  long-lived  assets  in  the  Company's  DTC 
segment. The Company incurred immaterial impairment charges during fiscal 2022 for long-lived assets. 

The estimates, all of which are considered Level 3 inputs, used to calculate the fair value of the asset (asset 
group) include: the Company’s expectations for future operations and projected cash flows, including revenues, 
operating expenses including market rents, and market conditions. Changes in these estimates could have an 
impact on whether long-lived store assets should be further evaluated for impairment and could have a significant 
impact on the resulting impairment charge. 

Other Assets, net 

Other assets consist primarily of the non-current portion of prepaid income taxes and deferred costs related 
to franchise agreements, financing agreements, and capitalized film production costs. Deferred franchise costs 
are initial costs related to the Company’s franchise agreements that are deferred and amortized over the life of 
the respective franchise agreement. Deferred financing costs are the initial issuance costs and fees incurred in 
obtaining the Company's new credit agreement. The Company had no outstanding borrowings at the beginning 
of the facility or at of the date of the second amendment, therefore these costs and fees incurred for the original 
agreement and amendment were recorded as a deferred asset and the unamortized costs will be amortized over 
the  length  of  the amended  agreement.  Film  production  costs  include  capitalizable  direct  costs,  production 
overhead, interest and development costs and are stated at the lower of cost, less accumulated amortization, or 
fair value.  

48 

  
   
  
  
  
  
  
  
 
 
Entertainment Production Costs 

Costs of producing entertainment assets, which include direct costs, production overhead and development 
costs, are capitalized when incurred and are stated at the lower of cost, less accumulated amortization, or fair 
value. For film related costs, the Company expects assets to be monetized individually and are amortized using 
the individual film-forecast-computation method which amortizes such costs in the same ratio that current period 
actual  revenue bears  to  the  estimated  remaining  unrecognized  total  revenues  (ultimate  revenue).  Ultimate 
revenue  includes  estimates  over  a  period not to  exceed ten years  from  the  date  of  initial  release  of  the  film. 
Participation costs and residuals are accrued and expensed over the applicable product life cycle based upon the 
ratio of the current period's revenues to the estimated remaining total revenues for each production. 

Costs of entertainment productions are subject to recoverability assessments, whenever events or changes 
in circumstances indicate that the fair value of the film may be less than the unamortized cost, which for content 
predominantly  monetized  individually,  involves  comparing the  estimated  fair  values  with  the  unamortized  cost. 
The fair value is determined based on a discounted cash flow analysis of the cash flows directly attributable to the 
entertainment assets. The discounted cash flow analysis includes cash flow estimates of ultimate revenue as well 
as a discount rate (a Level 3 fair value measurement). The discount rate used in the Company’s discounted cash 
flow model reflects the time value of money, expectations about variation in the amount or timing of the most likely 
cash flows, and the price market participants would seek for bearing the uncertainty inherent with the film asset. 
The amount by which the unamortized costs of entertainment assets exceed their estimated fair values are written 
off. As of February 3, 2024 and January 28, 2023, the Company had net capitalized entertainment production 
costs  of $4.7 million and $2.9  million,  respectively. The February  3,  2024 balance  for  entertainment  production 
costs is comprised of unamortized, released assets, and several in-development entertainment projects. 

The  main  purpose  of  the  Company's  production  assets  is  to  drive  consumer engagement  with  its  own 
intellectual property, similar to a marketing campaign. As  such, the amortization of production assets and any 
related impairment charges are recorded as advertising expenses with the Selling, general, and administrative 
line within the Consolidated Statement of Operations and Comprehensive Income and includes this expense in 
the financial information of the Commercial reportable segment presented in Note 15 - Segment Information. In 
November 2023, the Company released the film Glisten and the Merry Mission and recorded $1.0 million in film 
cost amortization during fiscal 2023 based on the individual film's production asset carrying value and its current 
period actual revenue as a percentage of the ultimate revenue estimate. Additionally, as of February 3, 2024, the 
Company performed a recoverability assessment of the Glisten and the Merry Mission assets and determined 
there were indicators of impairment. A discounted cash flow analysis was used to estimate the fair value of the 
asset  and  determined  the  carry  value  of  the  production  asset  was  greater  than  its  fair  value.  As  a  result,  the 
Company recorded $0.6 million in film asset impairment. The Company recorded a total of $2.4 million in film 
costs amortization in fiscal 2023 and a total of $0.3 million in fiscal 2022.  

Revenue 

See Note 3 — Revenue for additional accounting information. 

Cost of Merchandise Sold  

Cost of merchandise sold - retail includes the cost of the merchandise, including royalties paid to licensors 
of third-party branded merchandise; store occupancy cost, including store depreciation; cost of warehousing and 
distribution; packaging; stuffing; damages and shortages; and shipping and handling costs incurred in shipment 
to consumers. Cost of merchandise sold - commercial includes the cost of the merchandise, including royalties 
paid to licensors of third-party branded merchandise; cost of warehousing and distribution; packaging; stuffing; 
damages and shortages; and shipping and handling costs incurred in shipment to consumers. 

Selling, General, and Administrative Expenses  

Selling, general, and administrative expenses include store payroll and related benefits, advertising, credit 
card fees, store supplies and store closing costs, as well as central office management payroll and related benefits, 
travel, information systems, accounting, insurance, legal, and public relations costs. It also includes depreciation 
and amortization of central office leasehold improvements, furniture, fixtures, and equipment. In addition, bad debt 
expenses and accounts receivable related charges are included. Further, it includes store preopening expenses 
which represent costs incurred prior to store openings, remodels and relocations including certain store set-up, 

49 

  
   
  
  
  
  
  
  
  
labor  and  hiring  costs,  rental  charges,  payroll,  government  grants,  marketing,  travel  and  relocation  costs  and 
recoveries. 

Advertising  

The costs of advertising and marketing programs are charged to operations in the first period the program 
takes place. Advertising expense was $24.3 million and $19.6 million for fiscal years 2023 and 2022, respectively. 

Income Taxes  

Income taxes are accounted for using a balance sheet approach known as the liability method. The liability 
method accounts for deferred income taxes by applying the rate, based on enacted tax law, that will be in effect 
in  the  period  in  which  the  temporary  differences between  the  book  basis  and  the  tax  basis  of  assets  and 
liabilities reverse or are settled. Deferred taxes are reported on a jurisdictional basis. 

Tax  positions  are  reviewed  at  least  quarterly  and  adjusted  as  new  information  becomes  available. The 
recoverability of deferred tax assets is evaluated by assessing the adequacy of future expected taxable income 
from all sources, including reversal of taxable temporary differences, forecasted operating earnings and available 
tax planning strategies. These estimates of future taxable income inherently require significant judgment. To the 
extent it is considered more likely than not that a deferred tax asset will be not recovered, a valuation allowance 
is established. 

The  Company  assesses its  total  liability  for  uncertain  tax  positions  on  a  quarterly  basis.  The  Company 
recognizes estimated interest and penalties related to unrecognized tax benefits in income tax expense. See Note 
8—"Income Taxes" for further discussion. 

Income Per Share  

Basic  income  per  share  is  determined  by  dividing  net  income  allocated  to  common  stockholders  by  the 
weighted average number of common shares outstanding during the period. Diluted income per share reflects the 
potential  dilution  that  could  occur  if  options  to  issue  common  stock  were  exercised.  In  periods  in  which  the 
inclusion of such instruments is anti-dilutive, the effect of such securities is not given consideration. 

Stock-Based Compensation  

The Company has share-based compensation plans covering certain management groups and its Board of 
Directors. The Company accounts for share-based payments utilizing the fair value recognition provisions of ASC 
718 Compensation - Stock Compensation. The Company recognizes compensation cost for graded-vested equity 
awards  on  a  straight-line  basis  over  the  requisite  service  period  for  the  entire  award  and  forfeitures  as  they 
occur. See Note 12 — "Stock Incentive Plans" for additional information.  

Comprehensive Income  

Comprehensive income is comprised of net income and foreign currency translation adjustments. 

Deferred Compensation Plan  

The Company maintains a Deferred Compensation Plan for the benefit of certain management employees. 
The investment funds offered to participants generally correspond to the funds offered in the Company’s 401(k) 
plan, and the account balance fluctuates with the investment returns on those funds. The fair value of the assets, 
classified as trading securities, and corresponding liabilities are based on unadjusted quoted market prices for the 
funds in active markets with sufficient volume and frequency (Level 1). As of February 3, 2024, the current portions 
of the assets and related liabilities of less than $0.1 million are presented in prepaid expenses and other current 
assets and accrued expenses in the accompanying Consolidated Balance Sheets, and the non-current portions 
of the assets and the related liabilities of $0.7 million are presented in other assets, net and other liabilities in the 
accompanying  Consolidated  Balance  Sheets.  As  of  January  28,  2023,  the  current  portions  of  the  assets  and 
related liabilities of $0.1 million are presented in prepaid expenses and other current assets and accrued expenses 
in the accompanying Consolidated Balance Sheets, and the non-current portions of the assets and the related 
liabilities of $0.7 million are presented in other assets, net and other liabilities in the accompanying Consolidated 
Balance Sheets. 

50 

  
  
   
  
  
  
  
  
  
  
  
  
  
  
Fair Value of Financial Instruments  

For purposes of financial reporting, management has determined that the fair value of financial instruments, 
including cash, cash equivalents and restricted cash, receivables, short term investments, accounts payable and 
accrued expenses, approximates book value at February 3, 2024 and January 28, 2023. 

Use of Estimates  

The preparation of the consolidated financial statements requires management of the Company to make a 
number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure 
of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts 
of revenues and expenses during the reporting period. The assumptions used by management in future estimates 
could change significantly due to changes in circumstances, including, but not limited to, challenging economic 
conditions. Accordingly, future estimates may change significantly. Significant items subject to such estimates and 
assumptions include the calculation of revenue from gift card breakage, valuation of long-lived asset for asset 
impairments, income tax valuation allowances on deferred income tax assets, and the determination of deferred 
revenue under the Company’s customer loyalty program. 

Sales Tax Policy  

The Company’s revenues in the consolidated statement of operations are net of sales taxes. 

Foreign Currency  

Assets  and  liabilities  of  the  Company’s  foreign  operations  with  functional  currencies  other  than  the  U.S. 
dollar are translated at the exchange rate in effect at the balance sheet date, while revenues and expenses are 
translated at average rates prevailing during the year. Translation adjustments are reported in accumulated other 
comprehensive income, a separate component of stockholders’ equity. Gains and losses resulting from foreign 
exchange transactions, including the impact of the re-measurement of the Company’s balance sheet, are recorded 
as  a  component  of  selling,  general  and  administrative  expenses.  The  Company  recorded  a  loss  of  $0.1 
million and $0.6 million related to foreign currency in fiscal 2023 and 2022, respectively. 

Recent Accounting Pronouncements – Adopted in the current year 

At the beginning of fiscal 2023, the Company adopted ASU No. 2016-13, “Financial Instruments - Credit 
Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” This ASU requires entities to report 
“expected” credit losses on financial instruments and other commitments to extend credit rather than the current 
“incurred loss” model. These expected credit losses for financial assets held at the reporting date are to be based 
on  historical  experience,  current  conditions  and  reasonable  and  supportable  forecasts.  Upon adoption, the 
Company recognized a charge of $0.8 million to the opening balance of retained earnings which represents a 
reduction in its account receivable balance associated with expected credit losses. 

Recent Accounting Pronouncements – Pending adoption 

In November 2023, the FASB issued ASU No. 2023-07, "Segment Reporting (Topic 280): Improvements to 
Reportable  Segment  Disclosures."  This  ASU updates  reportable  segment  disclosure  requirements  primarily 
through enhanced disclosures about significant segment expenses. The amendments are effective for fiscal years 
beginning after December 15, 2023, and for interim periods within fiscal years beginning after December 15, 2024. 
The  amendments  should  be  applied  retrospectively  to  all  prior  periods  presented  in  the  financial  statements. 
Management is currently evaluating this ASU to determine its impact on the Company's disclosures. 

In  December  2023,  the  FASB  issued  ASU  No.  2023-09,  "Income  Taxes  (Topic  740):  Improvements  to 
Income  Tax  Disclosures." This  ASU  expands  the  requirements  for  income  tax  disclosures  in  order  to  provide 
greater  transparency.  The  amendments  are  effective  for  fiscal  years  beginning  after  December  15,  2024  and 
the amendments should be applied prospectively. Management is currently evaluating this ASU to determine its 
impact on the Company's disclosures. 

51 

  
  
  
  
  
  
  
  
  
  
  
  
   
 
 
(3)   Revenue  

Nearly  all  of  the  Company’s  revenue  is  derived  from  retail  sales  (including  e-commerce  sites)  and  is 
recognized when control of the merchandise is transferred to the customer. The Company accounts for revenue 
in accordance with Topic 606, Revenue from Contracts with Customers. The Company's disaggregated revenue 
is fully disclosed as net sales to external customers by reporting segment and by geographic area (See Note 15 — 
"Segment  Information"  for  additional  information).  The  Company's  direct-to-consumer  reporting  segment 
represents nearly 94% of consolidated revenue. The majority of these sales transactions are single performance 
obligations that are recorded when control is transferred to the customer. 

The  following  is  a  description  of  principal  activities  from  which  the  Company  generates  its  revenue,  by 

reportable segment. 

The  Company’s  direct-to-consumer  segment  includes  the  operating  activities  of  corporately-managed 
stores, other retail-delivered operations and online sales. Direct-to-consumer revenue is recognized when control 
of the merchandise is transferred to the customer and for the Company’s online sales, control generally transfers 
upon delivery to the customer. Revenue is measured as the amount of consideration, including any discounts or 
incentives, the Company expects to receive in exchange for transferring the merchandise. Product returns have 
historically averaged less than one-half of one percent due to the interactive nature of sales, where consumers 
customize their own stuffed animal. The Company has elected to exclude from revenue all collected sales, value-
add and other taxes paid by its customers. 

For  the  Company’s  gift  cards,  revenue  is  deferred  for  single  transactions  until  redemption  including  any 
related gift card discounts. Approximately 80% of gift cards issued have been redeemed within three years of 
issuance and over the last three years, approximately 65% of gift cards issued have been redeemed within the 
first  twelve  months.  In  addition,  unredeemed  gift  cards  or  breakage  revenue  is recorded  in  proportion  to  the 
customer’s redemption pattern using an estimated breakage rate based on historical experience.  

Subsequent  to  stores  reopening  following  shutdowns  caused  by  COVID,  the  Company  has  experienced 
lower redemptions  of  its  gift  cards  for  all  periods  of  outstanding  activated  cards  compared  to  pre-pandemic 
redemption patterns (fiscal year 2019 and earlier), which impacts the gift card breakage rate. The Company does 
not believe that the redemption pattern experienced during the pandemic reflects the pattern in the future and has 
adjusted the historical redemption data used to calculate the breakage rate. The Company continues to evaluate 
expected breakage annually and adjusts the breakage rates in the fourth quarter of each year, or other times, if 
significant  changes  in  customer  behavior  are  detected.  Changes  to  breakage  estimates  impact  revenue 
recognition  prospectively.  Further,  given  the  magnitude  of  the  Company's  gift  card  liability,  the  changes  in 
breakage  rates  could  have  a  significant  impact  on  the  amount  of  breakage  revenue  recognized  in  future 
periods. For the fiscal years ended February 3, 2024 and January 28, 2023, net retail sales included gift card 
breakage  revenue  of  $6.3  million  and  $5.1  million,  respectively.  In  regard  to  the  consolidated  balance  sheet, 
contract liabilities for gift cards are classified as gift cards and customer deposits.  

For certain qualifying transactions, a portion of revenue transactions are deferred for the obligation related 
to the Company’s loyalty program or when a material right in the form of a future discount is granted. In these 
transactions,  the  transaction  price  is  allocated  to  the  separate  performance  obligations  based  on  the  relative 
standalone selling price. The standalone selling price for the points earned for the Company’s loyalty program is 
estimated using the net retail value of the merchandise purchased, adjusted for estimated breakage based on 
historical  redemption  patterns.  The  revenue  associated  with the  initial  merchandise  purchased  is  recognized 
immediately and the value assigned to the points is deferred until the points are redeemed, forfeited or expired. 
The  Company  issues  certifications  daily  for  those  loyalty  program  members  who  have  earned  100  or  more 
points in the previous day in North America and 50 points or more in the U.K. with certifications historically expiring 
in six months if not redeemed. The Company assesses the redemption rates of its certifications on a quarterly 
basis to update the rate at which loyalty program points turn into certifications and the rate that certifications are 
redeemed. In  regard to  the  consolidated  balance  sheet,  contract  liabilities  related  to  the  loyalty  program  are 
classified as deferred revenue and other. 

The Company’s commercial segment includes transactions with other businesses and are mainly comprised 
of wholesale sales of merchandise, supplies and fixtures, licensing the Company’s intellectual properties for third-
party use, and revenues generated from entertainment activities. Revenue for wholesale sales is recognized when 
control of the merchandise or fixtures is transferred to the customer, which generally occurs upon delivery to the 
customer. The license agreements provide the customer with highly interrelated rights that are not distinct in the 

52 

  
  
  
  
  
  
  
context of the contract and, therefore, have been accounted for as a single performance obligation and recognized 
as licensee sales occur. If the contract includes a guaranteed minimum, the minimum guarantee is recognized as 
licensee sales occur over the guarantee term until such time as royalties earned through licensee sales exceed 
the  minimum  guarantee.  The  Company classifies  these  guaranteed  minimum  contract  liabilities  as deferred 
revenue and other on the consolidated balance sheet. Entertainment revenue is generated through the sale of 
entertainment assets directly to customers or through licensing agreements. 

The Company’s international franchising segment includes the activities with franchisees who operate store 
locations in certain countries and includes development fees, sales-based royalties, merchandise, supplies and 
fixture sales. The Company’s obligations under the franchise agreement are ongoing and include operations and 
product development support and training, generally concentrated around new store openings. These obligations 
are highly interrelated rights that are not distinct in the context of the contract and, therefore, have been accounted 
for as a single performance obligation and recognized as franchisee sales occur. If the contract includes an initial, 
one-time  nonrefundable  development fee,  this  fee  is  recognized  on  a  straight-line  basis  over  the  term  of  the 
franchise agreement, which may extend for periods up to 25 years. The Company classifies these initial, one-time 
nonrefundable franchise fee contract liabilities as deferred revenue and other on the consolidated balance sheet. 
Revenue from merchandise and fixture sales is recognized when control is transferred to the franchisee which 
generally occurs upon delivery to the customer. 

The  Company  also  incurs  expenses  directly  related  to  the  startup  of  new  franchises,  which  may  include 
finder’s fees, legal and travel costs, expenses related to its ongoing support of the franchisees, and employee 
compensation. Accordingly,  the  Company’s  policy  is  to  capitalize  the  finder’s  fee,  an  incremental  cost, and 
expense all other costs as incurred. The Company amortizes these capitalized costs into expense in the same 
pattern as the development fee as described previously. 

Allowance for Expected Credit Losses 

Balance, beginning of period ...............................................................................   $
Adjustment for expected credit losses ................................................................     
Uncollectible accounts written off, net of recoveries (1) .......................................     
Balance, end of period ........................................................................................   $

2023 

2022 

5,872    $
1,912      
(849)     
6,935    $

7,056  
2,105  
(3,289) 
5,872  

(1) Other receivables allowance for doubtful accounts represent uncollectible accounts written off, recoveries and 
the impact of currency translation 

(4)   Leases 

The  table  below  presents  information  related  to  the  lease  costs  for  operating  leases  for  the  periods 

presented (in thousands). 

For the Year Ended 
   February 3, 2024      January 28, 2023   

Operating lease costs ...........................................................................    $ 
Variable lease costs (1) .........................................................................      
Short term lease costs ..........................................................................      
Total Operating Lease costs ..............................................................    $ 

36,849     $ 
10,782       
110       
47,741     $ 

34,738   
10,081   
47   
44,866   

(1)  Variable  lease  costs  consist  of  leases  with  variable  rent  structures,  which  are  intended  to  increase 
flexibility in an environment with expected high sales volatility and provide a natural hedge against potential sales 
declines. 

53 

   
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
      
        
  
  
  
 
 
Other information 

The table below presents supplemental cash flow information related to leases for the periods presented (in 

thousands). 

Operating cash flows for operating leases ............................................    $ 

For the Year Ended 
   February 3, 2024      January 28, 2023   
37,285   

39,598     $ 

Operating  cash  flows  for  operating  leases  for  fiscal 2023 increased from  the  operating  cash  flows  for 
operating leases for the same periods in fiscal 2022, primarily due to increased corporately-managed store count 
and overall increases in market rent. 

As  of  February  3,  2024,  the  weighted-average  remaining  operating  lease  term  was 4.3 years  and  the 

weighted-average discount rate was 6.7% for operating leases recognized on the consolidated balance sheet. 

The Company recorded immaterial impairment charges during fiscal 2023 and 2022 against its right-of-use 

operating lease assets in the Company's DTC segment.  

Undiscounted cash flows 

The table below reconciles the undiscounted cash flows for each of the first five years and total remaining 

years to the operating lease liabilities recorded on the balance sheet (in thousands). 

Operating Leases 
2024 ........................................................................................................................................      
2025 ........................................................................................................................................      
2026 ........................................................................................................................................      
2027 ........................................................................................................................................      
2028 ........................................................................................................................................      
Thereafter ................................................................................................................................      
Total minimum lease payments ...........................................................................................      
Less: amount of lease payments representing interest ..........................................................      
Present value of future minimum lease payments ...............................................................      
Less: current obligations under leases ...................................................................................      
Long-term lease obligations .................................................................................................    $ 

29,604  
24,102  
15,223  
10,172  
5,652  
13,141  
97,894  
(14,324) 
83,570  
(25,961) 
57,609  

As of February 3, 2024, the Company had additional executed leases that had not yet commenced with 
operating lease liabilities totaling $6.3 million. These leases are expected to commence in the first quarter of fiscal 
2024 with lease terms of seven to ten years.  

(5)   Prepaid Expenses and Other Current Assets  

Prepaid expenses and other current assets consist of the following (in thousands): 

Prepaid occupancy (1) ............................................................................    $ 
Prepaid insurance .................................................................................      
Prepaid gift card fees ............................................................................      
Prepaid royalties ...................................................................................      
Prepaid taxes (2) ....................................................................................      
Prepaid merchandise (3) .........................................................................      
Other (4)..................................................................................................      
Total ...................................................................................................    $ 

February 3, 
2024 

January 28, 
2023 

2,442     $ 
1,250     $ 
699     $ 
319     $ 
199     $ 
-     $ 
6,468     $ 
11,377     $ 

2,196   
1,221   
835   
301   
73   
6,047   
8,701   
19,374   

(1)  Prepaid occupancy consists of prepaid expenses related to non-lease components. 
(2)  Prepaid taxes consist of prepaid federal and state income tax. 
(3)  Prepaid merchandise consists of prepaid purchase orders of inventory that are not in transit as of fiscal year 

end. 

(4) Other consists primarily of prepaid expenses related to IT maintenance contracts and software as a service. 

54 

 
  
  
  
  
  
  
   
  
 
  
    
  
  
  
  
  
  
  
  
    
  
  
  
    
  
  
Other non-current assets consist of the following (in thousands): 

Entertainment production asset ............................................................    $ 
Deferred compensation .........................................................................      
Other (1)..................................................................................................      
Total ......................................................................................................    $ 

4,734     $ 
2,121       
311       
7,166     $ 

2,939   
853   
429   
4,221   

February 3, 
2024 

January 28, 
2023 

(1) Other consists primarily of deferred financing costs related to the Company's credit facility. 

(6)  Property and Equipment, net 

Property and equipment, net consist of the following (in thousands): 

February 3, 
2024 

January 28, 
2023 

Land ......................................................................................................    $ 
Furniture and fixtures ............................................................................      
Machinery and equipment .....................................................................      
Leasehold improvements ......................................................................      
Building ..................................................................................................      
Computer hardware ..............................................................................      
Computer software ................................................................................      
Construction in progress .......................................................................      

Less accumulated depreciation.............................................................      
Total, net ............................................................................................    $ 

2,261     $ 
26,129       
16,296       
101,126       
14,970       
25,920       
31,132       
7,821       
225,655       
170,393       
55,262     $ 

2,261  
26,134  
15,556  
98,808  
14,969  
21,509  
25,696  
10,895  
215,828  
165,069  
50,759  

For fiscal 2023 and 2022, depreciation expense was $13.7 million and $12.5 million, respectively. 

The Company recorded immaterial impairment charges during fiscal 2023 and 2022  for long-lived assets in 

the Company's DTC segment. 

(7)   Accrued Expenses 

Accrued expenses consist of the following (in thousands): 

February 3, 
2024 

January 28, 
2023 

Accrued wages, bonuses and related expenses ..................................    $ 
Sales tax payable ..................................................................................    $ 
Accrued rent and related expenses (1) ..................................................    $ 
Current income taxes payable ..............................................................    $ 
Accrued expense - other (2) ...................................................................    $ 
Total ...................................................................................................    $ 

14,549     $ 
2,447       
1,356       
1,602       
-       
19,954     $ 

23,767   
4,561   
1,512   
3,418   
4,100   
37,358   

(1) Accrued rent and related expenses consist of accrued costs associated with non-lease components. 
(2) Accrued expense - other consists of accrued costs associated with a legal reserve accrual. 

For  fiscal 2023  and 2022,  defined  contribution  expense  was  $1.5  million  and  $1.4  million,  respectively, 

included within Accrued wages, bonuses and related expenses. 

55 

  
  
  
    
  
  
  
    
  
  
  
  
  
  
  
    
  
  
  
    
  
  
    
  
  
  
  
  
  
  
    
  
  
  
    
  
  
  
  
  
 
 
(8) 

Income Taxes  

The Company’s income before income taxes from domestic and foreign operations (which include the U.K., 

Canada, China, and Ireland), is as follows (in thousands): 

Domestic ...............................................................................................    $ 
Foreign ..................................................................................................      
Total income before income taxes .....................................................    $ 

61,110     $ 
5,219       
66,329     $ 

57,595   
4,329   
61,924   

The components of the income tax expense are as follows (in thousands): 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

Current: 

U.S. Federal ................................................................................    $ 
U.S. State ....................................................................................      
Foreign ........................................................................................      

Deferred: 

U.S. Federal ................................................................................      
U.S. State ....................................................................................      
Foreign ........................................................................................      
Income tax expense ..............................................................    $ 

12,080     $ 
3,205       
145       

(537 )     
(212 )     
(1,157 )     
13,524     $ 

10,190   
2,617   
30   

368   
285   
449   
13,939   

A reconciliation of the significant differences between the U.S. statutory tax rate and the effective income 

tax rate on pre-tax income is as follows: 

February 3,  
2024 

January 28,  
2023 

Income before income taxes .............................................................    $ 
U.S. federal statutory income tax rate ..............................................      
Income tax expense at statutory federal rate .............................      
Valuation allowance ..........................................................................      
State and local income taxes, net of federal tax benefit ...................      
Non deductible executive compensation ..........................................      
Effect of lower foreign taxes .............................................................      
Adjustment for unrecognized tax positions .......................................      
Other items, net ................................................................................      
Income tax expense (benefit) .....................................................    $ 
Effective tax rate ...............................................................................      

66,329   

  $ 
21 %     

13,929   
(5,075 ) 
2,354   
1,038   
639   
3   
636   
13,524   

  $ 
20.4 %     

61,924   

21 % 

13,004   
(328 ) 
2,202   
1,091   
(33 ) 
(30 ) 
(1,967 ) 
13,939   

22.5 % 

The 2023 effective rate of 20.4% differed from the statutory rate of 21% primarily due to the reversal of the 
valuation  allowance  in  the  U.K.  partially  offset  by  state  income  tax  expense. The  2022 effective  rate  of 
22.5% differed from the statutory rate of 21% primarily due to state income tax expense. 

The Company periodically assesses whether it is more likely than not that it will generate sufficient taxable 
income to realize its deferred income tax assets based on all available positive and negative evidence. In the 
fourth quarter of fiscal 2023, as the Company was in a cumulative income position in the U.K. and continues to 
be profitable in the jurisdiction, the Company recorded a benefit of $5.1 million for the reversal of the valuation 
allowance on deferred tax assets expected to be realized in the U.K. Changes in the valuation allowance in fiscal 
2023  primarily  related  to  the  U.K.  valuation  reversal,  balance  sheet  adjustments  and  functional  currency 
fluctuations. 

56 

  
  
  
  
  
  
  
    
  
  
  
    
  
  
  
  
  
  
  
  
    
  
  
  
    
  
  
       
         
  
       
         
  
       
         
  
  
  
  
  
  
  
  
  
  
  
  
  
       
  
       
  
    
    
    
    
    
    
    
  
  
Temporary differences that gave rise to deferred tax assets and liabilities are as follows (in thousands): 

February 3, 
2024 

January 28, 
2023 

Deferred tax assets: 

Operating lease liability ................................................................    $ 
Deferred revenue .........................................................................      
Accrued compensation .................................................................      
Net operating loss carryforwards .................................................      
Depreciation ..................................................................................      
Investment in affiliates ..................................................................      
Accrued expenses ........................................................................     
Deferred compensation ................................................................      
Inventories ....................................................................................      
Receivables write-offs ..................................................................      
Carryforward of tax credits ...........................................................      
Intangible assets ..........................................................................      
Other .............................................................................................      
Total gross deferred tax assets .............................................      
Less: Valuation allowance ............................................................      
Total deferred tax assets, net of valuation allowance ............      

Deferred tax liabilities: 

Operating lease right-of-use assets .............................................      
Depreciation .................................................................................      
Deferred expense .........................................................................      
Inventories ....................................................................................      
Other .............................................................................................      
Total deferred tax liabilities ....................................................      
Net deferred tax assets ..........................................................    $ 

21,091     $ 
3,173       
2,249       
849       
1,063       
-       
334      
822       
871       
806       
222       
2,954       
163       
34,597       
(1,546 )     
33,051       

(17,999 )     
(4,222 )     
(1,451 )     
(682 )     
(15 )     
(24,369 )     
8,682     $ 

21,877   
3,116   
2,941   
2,776   
1,581   
1,576   
1,213  
962   
842   
563   
311   
240   
404   
38,402   
(8,000 ) 
30,402   

(17,828 ) 
(3,634 ) 
(1,402 ) 
(928 ) 
(18 ) 
(23,810 ) 
6,592   

As of February 3, 2024, the Company had gross net operating loss (NOL) carryforwards of approximately 
$3.3 million, $1.9 million of which relate to the U.K. where NOLs have no expiration date. The remaining NOLs in 
certain other foreign jurisdictions are not expected to be utilized. 

The Company continues to assert its investments in foreign subsidiaries are permanent in duration and it is 

not practical to estimate the income tax liability on the outside basis differences. 

As  of  February  3,  2024,  the  Company  had  total  unrecognized  tax  benefits  of  $0.1  million,  of  which 
approximately $0.1 million would favorably impact the Company’s provision for income taxes if recognized. As of 
January 28, 2023, the Company had total unrecognized tax benefits of $0.1 million, of which approximately $0.1 
million would favorably impact the Company’s provision for income taxes if recognized. The Company reviews its 
uncertain tax positions periodically and accrues interest and penalties accordingly. Accrued interest and penalties 
included within other liabilities in the consolidated balance sheets were less than $0.1 million for both years ended 
as of February 3, 2024 and January 28, 2023. The Company recognizes accrued interest and penalties related to 
unrecognized tax benefits as a component of the provision for income taxes within the consolidated statement of 
operations.  For  the  years  ended February  3,  2024 and January  28,  2023,  the  Company  recognized  an 
(expense) benefit of less than ($0.1) million and $0.1 million, respectively, for interest and penalties. 

57 

  
  
  
    
  
  
  
    
  
       
         
  
  
       
         
  
       
         
  
  
  
  
  
  
 
 
A  reconciliation  of  the  beginning  and  ending  amount  of  unrecognized  tax  benefits  is  as  follows  (in 

thousands): 

February 3, 
2024 

January 28, 
2023 

Balance at beginning of year .................................................................      
Increases for prior year tax positions .................................................      
Settlements ........................................................................................      
Balance at end of year ..........................................................................      

66      
-      
-      
66      

334  
-  
(268) 
66  

Management does not expect the amount of unrecognized tax benefits to change by a material amount in 

the next twelve months. 

The following tax years remain open in the Company’s major taxing jurisdictions as of February 3, 2024: 

United States (Federal) .............................  2020 through 2023 
United Kingdom ........................................  2019 through 2023 

(9)  Line of Credit  

The Company has a revolving credit and security agreement with PNC Bank, as agent, which expires on 
December 17, 2026, and provides for a secured revolving loan in aggregate principal of up to $25.0 million, subject 
to a borrowing base formula. As of February 3, 2024, borrowings under the agreement would bear interest at (a) 
a base rate determined under the agreement, or (b) the borrower's option, at a rate based on SOFR, plus in either 
case a margin based on average undrawn availability as determined in accordance with the agreement.  

The Credit Agreement requires the Company to comply with one financial covenant, specifically, that the 
Company maintain availability (as determined in accordance with the Credit Agreement) at all times equal to or 
greater than the greater of (a) 10.0% of the Loan Cap and (b) $1,875,000 (subject to increase upon exercise of 
the Increase Option). The “Loan Cap” is the lesser of (1) $25,000,000 less the outstanding amount of loans and 
letters  of  credit  under  the  Credit  Agreement  and  (2)  the  borrowing  base  from  time  to  time  under  the  Credit 
Agreement. 

The Credit Agreement contains customary events of default, including without limitation events of default 
based on payment obligations, material inaccuracies of representations and warranties, covenant defaults, final 
judgments  and  orders,  unenforceability  of  the  Credit  Agreement,  material  ERISA  events,  change  in  control, 
insolvency proceedings, and defaults under certain other obligations. An event of default may cause the applicable 
interest rate and fees to increase by 2% until such event of default has been cured, waived, or amended. 

The Credit Agreement contains typical negative covenants, including, among other things, that the Borrower 
will  not  incur  indebtedness  except  for  permitted  indebtedness  or  make  any  investments  except  for  permitted 
investments, declare dividends or repurchase its stock except as permitted, acquire any subsidiaries except in 
connection with a permitted acquisition, or merge or consolidate with any other entity or acquire all or substantially 
all of the assets of any other company outside the ordinary course of business.  

The Company is currently in compliance with the Credit Agreement covenants. As of February 3, 2024, the 
Company had a borrowing base of $25.0 million. As a result of a $250,000 letter of credit against the line of credit 
at  the  end  of  fiscal 2023,  approximately  $24.7 million  was  available  for  borrowing.  The  Company  had  no 
outstanding borrowings as of February 3, 2024.  

58 

  
  
  
    
  
  
  
    
  
  
      
        
  
  
  
  
  
  
   
  
  
  
  
 
 
(10)  Commitments and Contingencies 

Litigation 

In the normal course of business, the Company is subject to legal proceedings, government inquiries and 
claims, and other commercial disputes. If one or more of these matters has an unfavorable resolution, it is possible 
that the results of operations, liquidity or financial position of the Company could be materially affected in any 
particular period.  The Company accrues a liability for these types of contingencies when it believes that it is both 
probable  that  a  liability  has  been  incurred  and  that  it  can  reasonably  estimate  the  amount  of  the  loss.  Gain 
contingencies are recorded when the underlying uncertainty has been settled. 

Assessments made by the U.K. customs authority in 2012 were appealed by the Company, which has paid 
the disputed duty, strictly under protest, pending the outcome of the continuing dispute, and this is included in 
receivables, net in the DTC segment. The U.K. customs authority contested the Company's appeal. Rulings by 
the lower tribunal in November 2019 and upper tribunal in March 2021 held that duty was due on some, but not 
all, of the products at issue. The Company petitioned the Court of Appeal for permission to appeal certain elements 
of  the  Upper  Tribunal  decision  and,  in  early November  2021, a  judge  granted  the  Company's  petition  for 
permission to appeal those elements of the Upper Tribunal decision on some, but not all, of the grounds of appeal 
that  the  Company  had  put  forward. An  appeal  was  heard  by  the  Court  of  Appeal during  the first quarter  of 
fiscal 2022, and  the  Court  of  Appeal dismissed  the  appeal  in  the third quarter  of fiscal 2022.  During  the  fourth 
quarter of fiscal 2022, the UK Supreme Court declined to hear the appeal. The Company is engaging with the 
customs  authority  to  attempt  to  resolve  all  outstanding  issues  following  the  application  of  the  determined 
principles. The case will return to the lower tribunal for a final ruling if outstanding issues cannot be resolved. The 
Company  maintains  a  provision  against  the  related  receivable,  based  on  a  current  evaluation  of  collectability, 
using the latest facts available in the dispute. As of February 3, 2024, the Company had a gross receivable balance 
of $4.6 million and a reserve of $3.7 million, leaving a net receivable of $0.9 million. The Company believes that 
the outcome of this dispute will not have a material adverse impact on the results of operations, liquidity or financial 
position of the Company. 

In August  2021,  a  putative  class  action  lawsuit  was  filed  against  Build-A-Bear  Workshop,  Inc.,  asserting 
claims under the Telephone Consumer Protection Act (the "TCPA") alleging that the Company continued to send 
marketing text messages to mobile phone numbers registered on the National Do Not Call Registry after allegedly 
opting-out of receiving them. The Company reached a settlement with the Plaintiff and an insurance carrier which 
has been approved by the Court and will not result in a significant expense for the Company. The action was 
dismissed, with prejudice, in October 2023. 

(11)  Net Income Per Share  

The Company computes both basic and diluted income per common share. The following table sets forth 

the computation of basic and diluted income per share (in thousands, except share and per share data): 

Fiscal year ended 

February 3, 
2024 

January 28, 
2023 

NUMERATOR: 
Net Income ............................................................................................    $ 

52,805    $ 

47,985  

DENOMINATOR: 
Weighted average number of common shares outstanding - basic ......      
Dilutive effect of share-based awards: ..................................................      
Weighted average number of common shares outstanding - dilutive ...      
Basic income per common share ..........................................................    $ 
Diluted income per common share .......................................................    $ 

14,342,931      
128,944      
14,471,875      
3.68    $ 
3.65    $ 

14,940,770  
309,049  
15,249,819  
3.21  
3.15  

In calculating diluted earnings per share for fiscal 2023 and 2022, options to purchase 31,343 and 49,133 
shares of common stock, respectively, were outstanding at the end of the period, but were not included in the 
computation of diluted income per share due to their anti-dilutive effect under provisions of ASC 260-10. 

59 

  
  
  
   
  
  
  
  
  
  
  
  
    
  
  
  
    
  
      
        
  
  
      
        
  
      
        
  
  
  
  
(12)  Stock Incentive Plans  

In  2004,  the  Company  adopted  the  Build-A-Bear  Workshop,  Inc.  2004  Stock  Incentive  Plan  which  the 
Company  amended  and  restated  in  2009  and  2014  (collectively,  the  Incentive  Plans).  In  2017,  the  Company 
adopted the Build-A-Bear Workshop, Inc. 2017 Omnibus Incentive Plan. 

On April 14, 2020, the  Board  of  Directors  (the  “Board”)  of  Build-A-Bear  Workshop,  Inc.  (the  “Company”) 
adopted,  subject  to  stockholder  approval,  the  Build-A-Bear  Workshop,  Inc. 2020 Omnibus  Incentive  Plan 
(the “2020 Incentive  Plan”).  On June  11,  2020, at  the  Company’s 2020 Annual  Meeting  of  Stockholders  (the 
“Annual Meeting”), the Company’s stockholders approved the 2020 Incentive Plan. On April 11, 2023, the Board 
adopted, subject to stockholder approval, the Build-A-Bear Workshop, Inc. Amended and Restated 2020 Omnibus 
Incentive Plan (the “Restated 2020 Incentive Plan”). On June 8, 2023, at the Company’s 2023 Annual Meeting of 
Stockholders (the “Annual Meeting”), the Company’s stockholders approved the Restated 2020 Incentive Plan. 
The Restated 2020 Incentive Plan, which is administered by the Compensation and Development Committee of 
the  Board,  permits  the  grant  of  stock  options  (including  both  incentive  and  non-qualified  stock  options),  stock 
appreciation rights, other stock-based awards, including restricted stock and restricted stock units, cash-based 
awards,  and  performance  awards  pursuant  to  the 
terms  of  the  Restated 2020 Incentive  Plan.  The 
Restated 2020 Incentive Plan will terminate on April 11, 2033, unless earlier terminated by the Board. The total 
number of shares of the Company’s common stock authorized for issuance under the Restated 2020 Incentive 
Plan increased by 800,000 to a maximum  of 1,800,000 since its inception as the 2020 Incentive Plan, subject to 
customary capitalization adjustments, substitutions of acquired company awards and certain additions of acquired 
company plan shares, plus shares that are subject to outstanding awards made under the Build-A-Bear Workshop, 
Inc. 2017 Omnibus Incentive Plan (the “2017 Plan”) that on or after April 14, 2020 may be forfeited, expire or be 
settled for cash. 

For the years ended February 3, 2024 and January 28, 2023, Selling, general and administrative expense 
included stock-based compensation expense of $2.1 million and $2.6 million, respectively. As of February 3, 2024, 
there was $2.0 million of total unrecognized compensation expense related to unvested stock awards which is 
expected to be recognized over a weighted-average period of 1.3 years. Future total shares available for options, 
non-vested  stock  and  restricted  stock  grants  were  1,010,666 and 186,624  at  the  end  of 2023  and  2022, 
respectively. 

(a)  Stock Options  

The following table is a summary of the balance and activity for the Plans related to stock options for the 

periods presented: 

Options 

Weighted 
Average 
Exercise 
Price 

Weighted 
Average 
Remaining 
Contractual 
Term 

Aggregate 
Intrinsic 
Value  
(in millions)   

   Shares 

Outstanding, January 28, 2023 .............................     
Granted ..............................................................     
Exercised ...........................................................     
Canceled or expired ...........................................     
Outstanding, February 3, 2024 .............................     

177,519      
-      
(165,144)     
-      
12,375    $ 

14.20      
-      
13.93      
-      
17.84      

1.5    $ 

0.1  

Options Exercisable as of: 

February 3, 2024 ................................................     

12,375    $ 

17.84      

1.5    $ 

0.1  

There were no options granted during fiscal 2023 or 2022. The expense recorded related to options granted 
was determined using the Black-Scholes option pricing model and the provisions of SAB 107 and 110, which allow 
the use of a simplified method to estimate the expected term of “plain vanilla” options. 

The total grant date fair value of options exercised in fiscal 2023 was $1.2 million and the total intrinsic value 
was $1.2 million. The total grant date fair value of options exercised in fiscal 2022 was $0.8 million and the total 
intrinsic value was $1.3 million. The Company generally issues new shares to satisfy option exercises.  

60 

  
  
  
  
  
  
  
  
      
  
      
  
  
  
    
    
    
       
   
       
   
       
   
       
   
  
      
        
        
        
  
      
        
        
        
  
  
  
  
(b)  Restricted Stock  

The Company granted restricted stock awards that vest over a one to three-year period. Recipients of time-
based restricted stock awards have the right to vote and receive dividends as to all unvested shares, however, 
the receipt of such dividends is contingent on such time-based awards vesting. Recipients of performance-based 
restricted stock awards have the right to vote and receive dividends upon satisfaction of the performance criteria 
and  certain  of  these  awards’  dividend  rights  are  also  subject  to  time-based  vesting.  The  following  table  is  a 
summary  of  the  balance  and  activity  for  the  Plans  related  to  unvested  time-based  and  performance-based 
restricted stock granted as compensation to employees and directors for the periods presented: 

Time-Based Restricted 
Stock 

Performance-Based 
Restricted Stock 

   Shares 

Outstanding, January 28, 2023 ....................................     
Granted.........................................................................     
Vested ..........................................................................     
Adjusted for performance achievement .......................     
Canceled or expired .....................................................     
Outstanding, February 3, 2024 ....................................     

287,983     $ 
65,759       
(208,621 )     
-       
(22,512 )     
122,609     $ 

Weighted 
Average 
Grant Date 
Fair Value      Shares 
8.78      
23.52      
7.20      
-      
16.10      
18.02      

295,048    $ 
65,254      
(215,130)     
57,756      
(17,846)     
185,082    $ 

Weighted 
Average 
Grant Date 
Fair Value   
8.13  
24.75  
2.78  
2.78  
20.31  
17.37  

In fiscal 2023, the Committee awarded three-year performance-based restricted stock, established specific 
profitability  and  revenue  objectives  for  fiscal 2023, 2024, and 2025, and  assigned  a  weighting  to  each 
objective. Profitability is measured by the Company’s achievement of established compound annual growth for 
consolidated EBITDA. Revenue will be measured by the Company's achievement of revenue growth, by meeting 
established  compound  annual  growth  rate  targets  for  cumulative  total  revenue. The  target  number  of  shares 
awarded  was  65,254  with  a  weighted  average  grant  date  fair  value  of  $24.75  per  share.  If  profitability  and 
revenue exceed the threshold objectives, the performance-based restricted stock award has a payout opportunity 
ranging from 25% to 200% of the target number of shares. 

In fiscal 2022, the Committee awarded three-year performance-based restricted stock, established specific 
profitability  and  revenue  objectives  for  fiscal 2022, 2023, and 2024, and  assigned  a  weighting  to  each 
objective. Profitability is measured by the Company’s achievement of established compound annual growth for 
consolidated EBITDA. Revenue will be measured by the Company's achievement of revenue growth, by meeting 
established  compound  annual  growth  rate  targets  for  cumulative  total  revenue. The  target  number  of  shares 
awarded  was  84,579 with  a  weighted  average  grant  date  fair  value  of  $18.03  per  share.  If  profitability  and 
revenue exceed the threshold objectives, the performance-based restricted stock award has a payout opportunity 
ranging from 25% to 200% of the target number of shares. 

In fiscal 2021, the Committee awarded three-year performance-based restricted stock, established specific 
profitability  and  revenue  objectives  for  fiscal 2021, 2022, and 2023, and  assigned  a  weighting  to  each 
objective. Profitability 
established 
the 
cumulative consolidated EBITDA. Revenue will be measured by the Company's achievement of revenue growth, 
by  meeting  established  compound  annual  growth  rate  targets  for  total  web  demand  sales  or  cumulative  total 
revenue objectives. The target number of shares awarded was 53,095 with a weighted average grant date fair 
value  of  $8.24  per  share.  If  profitability  and  revenue exceed  the  threshold  objectives,  the  performance-based 
restricted stock award has a payout opportunity ranging from 25% to 200% of the target number of shares. 

achievement 

Company’s 

measured 

by 

of 

is 

As  of February  3,  2024,  the  Company  had  recorded  aggregate expense  for  the  fiscal  2021,  2022,  and 

2023 three-year performance-based restricted stock awards of $1.6 million. 

The vesting date fair value of shares that vested in fiscal 2023 and 2022 was $2.1 million and $2.0 million, 

respectively. 

61 

  
  
  
  
  
    
  
  
    
    
   
  
  
  
  
  
 
 
(13)  Stockholders’ Equity 

The  following  table  summarizes  the  changes  in  outstanding  shares  of  common  stock  for  fiscal 2023 and 
fiscal 2022: 

   Common 

Stock 

Shares issued under employee stock plans, net of shares withheld in lieu of tax withholding ....      
Share repurchase .........................................................................................................................      

Shares as of January 29, 2022 ........................................................................................................       16,146,332   
189,509   
(1,533,503 ) 
Shares as of January 28, 2023 ........................................................................................................       14,802,338   
266,627   
(896,603 ) 
Shares as of February 3, 2024 .........................................................................................................       14,172,362   

Shares issued under employee stock plans, net of shares withheld in lieu of tax withholding ....      
Share repurchase .........................................................................................................................      

The Company's Board of Directors declared an initial quarterly dividend of $0.20 per share paid on April 11, 

2024, to all shareholders of record as of March 28, 2024. 

(14)  Major Vendors  

Five  vendors,  each  of  whose  primary  manufacturing  facilities  are  located  in  Asia,  accounted  for 

approximately 73% of inventory purchases in 2023 and 77% in 2022. 

(15)  Segment Information  

The Company’s operations are conducted through three operating segments consisting of DTC, commercial 
and international franchising. The DTC segment includes the operating activities of corporately-managed locations 
and  other  retail  delivery  operations  in  the  U.S.,  Canada,  Ireland  and  the  U.K.,  including  the  Company’s  e-
commerce sites and temporary stores. The commercial segment includes the Company’s transactions with other 
businesses,  mainly  comprised  of  wholesale  activities,  licensing  the  Company’s  intellectual  properties  for  third 
party use, and entertainment activities. The international franchising segment includes the licensing activities of 
the  Company’s  franchise  agreements  with  store  locations  in  select  countries  in Asia,  Australia,  the  Middle 
East, Africa,  and  South  America.  The  operating  segments  have  discrete  sources  of  revenue,  different  capital 
structures and different cost structures. These operating segments represent the basis on which the Company’s 
chief  operating  decision  maker  regularly  evaluates  the  business  in  assessing  performance,  determining  the 
allocation of resources and the pursuit of future growth opportunities. Accordingly, the Company has determined 
that each of its operating segments represent a reportable segment. The three reportable segments follow the 
same accounting policies used for the Company’s consolidated financial statements. 

Following is a summary of the financial information for the Company’s reporting segments (in thousands): 

   Direct-to-        
    International       
  Consumer     Commercial     Franchising     

Total 

Fifty-three weeks ended February 3, 2024 

Net sales to external customers ................................  $  456,163    $ 
56,613      
Income before income taxes .....................................    
18,295      
Capital expenditures .................................................    
13,264      
Depreciation and amortization ..................................    

Fifty-two weeks ended January 28, 2023 

Net sales to external customers ................................  $  446,181    $ 
51,663      
Income before income taxes .....................................    
13,634      
Capital expenditures .................................................    
11,972      
Depreciation and amortization ..................................    

25,413    $ 
8,160      
-      
393      

18,523    $ 
8,318      
-      
510      

4,538    $  486,114  
66,329  
1,556      
18,295  
-      
13,657  
-      

3,233    $  467,937  
61,924  
1,943      
13,634  
-      
12,482  
-      

Total Assets as of: 

February 3, 2024 .......................................................  $  262,299    $ 
January 28, 2023 ......................................................  $  272,221    $ 

8,801    $ 
7,466    $ 

1,225    $  272,325  
280,794  
1,107      

62 

  
  
  
  
  
  
  
  
      
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
       
         
         
         
  
      
        
        
        
  
      
        
        
        
  
  
      
        
        
        
  
      
        
        
        
  
The Company’s reportable segments are primarily determined by the types of products and services that 
they offer. Each reportable segment may operate in  many geographic areas. Revenues are recognized in the 
geographic areas based on the location of the customer or franchisee. The following schedule is a summary of 
the Company’s sales to external customers and long-lived assets by geographic area (in thousands): 

   North 
   America (1)      Europe (2)       Other (3) 

Total 

Fifty-three weeks ended February 3, 2024 

Net sales to external customers ................................   $
Property and equipment, net .....................................     

426,244    $ 
51,707      

56,141    $
3,555      

3,729    $  486,114  
55,262  

-      

Fifty-two weeks ended January 28, 2023 

Net sales to external customers ................................   $
Property and equipment, net .....................................     

408,881    $ 
48,242      

55,854    $
2,517      

3,202    $  467,937  
50,759  

-      

For purposes of this table only: 
(1)  North America includes corporately-managed stores in the United States and Canada. 
(2)  Europe includes corporately-managed stores in the U.K. and Ireland. 
(3)  Other includes franchise businesses outside of North America and Europe. 

(a)(2) Financial Statement Schedules 

Schedule II – Valuation and Qualifying Accounts 

Beginning 
Balance 

Charged to 
cost and 
expenses 

     Other (1) 

Ending 
Balance 

Deferred Tax Asset Valuation Allowance 
2023 ..............................................................   $ 
2022 ..............................................................     

8,000    $ 
9,795      

(5,500)   $ 
(478)     

(954)   $ 
(1,317)     

1,546  
8,000  

(1)  Other  deferred  tax  asset  valuation  allowance  represents  reserves  utilized  and  the  impact  of  currency 
translation. 

(a)(3) Exhibits.  

The following is a list of exhibits filed as a part of the Annual Report on Form 10-K: 

Exhibit 
Number 

  Description 

2.1 

3.1 

3.2 

4.1 

4.2 

  Agreement and Plan of Merger dated April 3, 2000 between Build-A-Bear Workshop, L.L.C. and the
Registrant (incorporated by reference from Exhibit 2.1 to our Registration Statement on Form S-1, 
filed on August 12, 2004, Registration No. 333-118142) 

  Third Amended and Restated Certificate of Incorporation (incorporated by reference from Exhibit 3.1
of our Current Report on Form 8-K, filed on November 8, 2004) 

  Amended and Restated Bylaws, as amended through January 4, 2018 (incorporated by reference
from Exhibit 3.1 to our Current Report on Form 8-K, filed on January 4, 2018) 

  Specimen Stock Certificate (incorporated by reference from Exhibit 4.1 to Amendment No. 3 to our
Registration Statement on Form S-1, filed on October 1, 2004, Registration No. 333-118142) 

Description of Registrant's Securities Registered Pursuant to Section 12 of the Securities Exchange
Act of 1934, as amended (incorporated by reference from Exhibit 4.2 to our Annual Report on Form
10-K, filed on April 15, 2021) 

63 

  
  
      
  
      
  
      
  
  
  
    
  
  
      
        
        
        
  
      
        
        
        
  
      
        
        
        
  
  
  
  
  
  
  
    
    
  
      
        
        
        
  
  
  
  
  
  
    
  
    
  
    
  
    
  
    
  
  
    
10.1* 

  Build-A-Bear Workshop, Inc. Amended and Restated 2004 Stock Incentive Plan (incorporated by
reference from Exhibit 10.1 to our Current Report on Form 8-K, filed on August 1, 2006) 

10.1.1* 

  Second  Amended  and  Restated  Build-A-Bear  Workshop,  Inc.  2004  Stock  Incentive  Plan
(incorporated by reference from Exhibit 99.1 on our Registration Statement on Form S-8, filed on 
May 18, 2009) 

10.1.2* 

  Third Amended and Restated Build-A-Bear Workshop, Inc. 2004 Stock Incentive Plan (incorporated
by reference from Exhibit 10.1 on our Current Report on Form 8-K, filed on May 12, 2014) 

10.1.3* 

10.1.4* 

10.1.5* 

10.1.6* 

10.1.7* 

  Form  of  the  Restricted  Stock  and  Non-Qualified  Stock  Option  Agreement  under  the  Registrant’s
Third Amended and Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit
10.2 on our Current Report on Form 8-K, filed on May 12, 2014) 

  Form  of  the  Restricted  Stock  and  Non-Qualified  Stock  Option  Agreement  under  the  Registrant’s
Third Amended and Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit
10.1 on our Current Report on Form 8-K, filed on March 20, 2015) 

  Form of Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Third
Amended and Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.7 on
our Current Report on Form 8-K, filed on March 11, 2016) 

  Form  of  Restricted  Stock  Agreement  under  the  Registrant’s  Third  Amended  and  Restated  2004
Stock Incentive Plan (incorporated by reference from Exhibit 10.1.11 on our Annual Report on Form 
10-K, for the year ended December 31, 2016) 

  Form of Restricted Stock and Non-Qualified Stock Option Agreement under the Registrant’s Third
Amended and Restated 2004 Stock Incentive Plan (incorporated by reference from Exhibit 10.2 on
our Current Report on Form 8-K, filed on March 17, 2017) 

10.1.8* 

  Build-A-Bear Workshop, Inc. 2017 Omnibus Incentive Plan (incorporated by reference from Exhibit
10.1 to our Current Report on Form 8-K, filed on May 12, 2017) 

10.1.9* 

  Form of Restricted Stock and Non-Qualified Stock Option Award Agreement under Registrant's 2017
Omnibus Incentive Plan (incorporated by reference from Exhibit 10.2 on our Current Report on Form 
8-K, filed on March 21, 2018) 

10.1.10* 

  Form of Restricted Stock Agreement (incorporated by reference from Exhibit 10.2 on our Current 
Report on Form 8-K, filed on April 19, 2019) 

10.1.11* 

  Build-A-Bear Workshop, Inc. 2020 Omnibus Incentive Plan (incorporated by reference from Exhibit
10.1 to our Current Report on Form 8-K, filed on June 12, 2020) 

10.1.12* 

  Description of Build-A-Bear Workshop, Inc. Three-Year Performance-Based Cash Program for C-
Level Employees (incorporated by reference from Exhibit 10.2 on our Current Report on Form 8-K, 
filed on October 9, 2020) 

10.1.13* 

  Form  of  Restricted  Stock  Agreement  under 
Incentive
Plan (incorporated  by  reference  from  Exhibit  10.3  on  our  Current  Report  on  Form  8-K,  filed  on 
October 9, 2020) 

the  Registrant’s  2020  Omnibus 

10.1.14* 

  Form  of  Restricted  Stock  Agreement  under 
Incentive
Plan (incorporated by reference from Exhibit 10.3 of our Current Report on Form 8-K, filed on April 
16, 2021) 

the  Registrant’s  2020  Omnibus 

10.1.15* 

  Description of Build-A-Bear Work, Inc. Cash Bonus Program for C-Level Employees (incorporated
by reference from Exhibit 10.1 of our Current Report on Form 8-K, filed on April 15, 2022) 

64 

  
    
  
    
  
    
  
    
  
    
  
    
  
    
  
    
   
  
    
  
    
  
    
  
    
  
    
  
    
  
    
 
 
10.1.16* 

  Description of Build-A-Bear Work, Inc. Cash Bonus Program for C-Level Employees (incorporated
by reference from Exhibit 10.1 of our Current Report on Form 8-K, filed on April 14, 2023) 

10.1.17* 

  Build-A-Bear Workshop, Inc. Amended and Restated 2020 Omnibus Incentive Plan (incorporated
by reference from Exhibit 10.1 of our Current Report on Form 8-K, filed on June 9, 2023) 

10.1.18* 

  Form of Non-Employee Director Restricted Stock Agreement (incorporated by reference from Exhibit
10.2 of our Current Report on Form 8-K, filed on June 9, 2023) 

10.2 * 

10.3* 

10.4* 

10.5* 

10.6.1* 

10.6.2* 

10.6.3* 

10.7* 

10.8* 

10.9 

10.9.1 

  Nonqualified  Deferred  Compensation  Plan  (incorporated  by  reference  from  Exhibit  10.42  to  our
Annual Report on Form 10-K, for the year ended December 30, 2006) 

  Amended and Restated Employment, Confidentiality and Noncompete Agreement, dated March 7,
2016, by and between Eric Fencl and Build-A-Bear Workshop, Inc. (incorporated by reference from
Exhibit 10.1 on our Current Report on Form 8-K, filed on March 11, 2016) 

  Amended and Restated Employment, Confidentiality and Noncompete Agreement, dated March 7,
2016,  by  and  between  J.  Christopher  Hurt  and  Build-A-Bear  Workshop,  Inc.  (incorporated  by
reference from Exhibit 10.2 on our Current Report on Form 8-K, filed on March 11, 2016) 

  Amended and Restated Employment, Confidentiality and Noncompete Agreement, dated March 7,
2016,  by  and  between  Sharon  Price  John  and  Build-A-Bear  Workshop,  Inc.  (incorporated  by
reference from Exhibit 10.3 on our Current Report on Form 8-K, filed on March 11, 2016) 

  Amended and Restated Employment, Confidentiality and Noncompete Agreement, dated March 7,
2016,  by  and  between  Jennifer  Kretchmar  and  Build-A-Bear  Workshop,  Inc.  (incorporated  by
reference from Exhibit 10.4 on our Current Report on Form 8-K, filed on March 11, 2016) 

  Separation Agreement and General Release by and between Jennifer Kretchmar and Build-A-Bear 
Workshop, Inc. dated February 4, 2024 (incorporated by reference from Exhibit 10.1 on our Current
Report on Form 8-K filed on February 5, 2024) 

  Consulting Agreement by and between Jennifer Kretchmar and Build-A-Bear Workshop, Inc., dated 
February 4, 2024 (incorporate by reference from Exhibit 10.2 on our Current Report on Form 8-K 
filed on February 5, 2024) 

  Amended and Restated Employment, Confidentiality and Noncompete Agreement, dated March 7,
2016, by and between Vojin Todorovic and Build-A-Bear Workshop, Inc. (incorporated by reference
from Exhibit 10.5 on our Current Report on Form 8-K, filed on March 11, 2016) 

  Form of Indemnification Agreement between the Registrant and its directors and executive officers
(incorporated by reference from Exhibit 10.11 to our Registration Statement on Form S-1, filed on 
August 12, 2004, Registration No. 333-118142) 

  Revolving  Credit  and  Security  Agreement  dated  as  of  August  25,  2020  among  the  Company
and Build-A-Bear  Retail  Management,  Inc.,  as  borrowers;  Build-A-Bear  Workshop  Franchise
Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Card Services LLC and Build-A-Bear 
Workshop  Canada,  Ltd.,  as  guarantors;  the  lenders  party  thereto; and  PNC  Bank,  National 
Association, as agent for lenders (incorporated by reference from Exhibit 10.1 of our Current Report
on Form 8-K, filed on August 31, 2020). 

  First  Amendment  to  Revolving  Credit  and  Security  Agreement  dated  as  of  December  17,  2021
among  the  Company  and  Build-A-Bear  Retail  Management,  Inc.,  as  borrowers;  Build-A-Bear 
Workshop Franchise Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Card Services 
LLC and Build-A-Bear Workshop Canada, Ltd., as guarantors; the lenders party thereto; and PNC
Bank, National Association, as agent for lenders (incorporated by reference from Exhibit 10.1 on our
Current Report on Form 8-K, filed on December 22, 2021) 

65 

 
  
    
  
    
  
    
  
    
  
    
  
    
  
    
  
    
   
  
    
  
    
  
    
  
    
 
 
10.9.2 

10.10 

10.11 

11.1 

21.1 

23.1 

31.1 

31.2 

32.1 

32.2 

  Second Amendment to Revolving Credit and Security Agreement dated as of November 21, 2022
among  the  Company  and  Build-A-Bear  Retail  Management,  Inc.,  as  borrowers;  Build-A-Bear 
Workshop Franchise Holdings, Inc., Build-A-Bear Entertainment, LLC, Build-A-Bear Card Services 
LLC and Build-A-Bear Workshop Canada, Ltd., as guarantors; the lenders party thereto; and PNC
Bank, National Association, as agent for lenders (incorporated by reference from Exhibit 10.1 of our
Current Report on Form 8-K, filed on November 23, 2022) 

  Facility  Construction  Agreement  dated  December  22,  2005  between  the  Registrant  and  Duke
Construction Limited Partnership (incorporated by reference from Exhibit 10.35 to our Annual Report
on Form 10-K, for the year ended December 31, 2005) 

  Real Estate Purchase Agreement dated December 19, 2005 between Duke Realty Ohio and the
Registrant (incorporated by reference from Exhibit 10.36 to our Annual Report on Form 10-K, for the 
year ended December 31, 2005) 

  Statement regarding computation of earnings per share (incorporated by reference from Note 10 of
the Registrant’s audited consolidated financial statements included herein) 

  List of Subsidiaries of the Registrant 

  Consent of Ernst & Young LLP 

  Rule 13a-14(a)/15d-14(a) certification (pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 
executed by the President and Chief Executive Officer) 

  Rule 13a-14(a)/15d-14(a) certification (pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 
executed by the Chief Financial Officer) 

  Section 1350 Certification (pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, executed by
the President and Chief Executive Officer) 

  Section 1350 Certification (pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, executed by
the Chief Financial Officer) 

97.1 

  Clawback Policy 

101.INS 

Inline XBRL Instance Document - the instance document does not appear in the Interactive Data
File because its XBRL tags are embedded within the Inline XBRL document. 

101.SCH 

  Inline XBRL Taxonomy Extension Schema Document 

101.CAL 

  Inline XBRL Extension Calculation Linkbase Document 

101.DEF 

  Inline XBRL Extension Definition Linkbase Document 

101.LAB 

  Inline XBRL Extension Label Linkbase Document 

101.PRE 

  Inline XBRL Extension Presentation Linkbase Document 

104 

  Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101) 

* Management contract or compensatory plan or arrangement 

ITEM 16.     FORM 10-K SUMMARY 

None. 

66 

  
    
  
    
  
    
  
    
  
    
  
    
  
    
  
    
  
    
  
    
   
  
  
    
  
    
  
    
  
    
  
    
  
    
  
  
  
   
 
 
BUILD-A-BEAR WORKSHOP, INC.  

SIGNATURES  

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has 
duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

Date: April 18, 2024 

   By:  /s/ Sharon John 

BUILD-A-BEAR WORKSHOP, INC. 

(Registrant) 

Sharon John 
President and Chief Executive Officer 

   By:  /s/ Voin Todorovic 

Voin Todorovic 
Chief Financial Officer  

KNOW  ALL  PERSONS  BY  THESE  PRESENTS,  that  each  person  whose  signature  appears  below 
constitutes and appoints Sharon John and Voin Todorovic, and each of them, his or her true and lawful attorneys-
in-fact and agents, with full power of substitution and resubstitution, for him or her and in his or her name, place 
and stead, in any and all capacities to sign the Annual Report on Form 10-K of Build-A-Bear Workshop, Inc. (the 
“Company”)  for  the  fiscal  year  ended February  3,  2024  and  any  other  documents  and  instruments  incidental 
thereto, together with any and all amendments and supplements thereto, to enable the Company to comply with 
the  Securities  Act  of  1934,  as  amended,  and  any  rules,  regulations  and  requirements  of  the  Securities  and 
Exchange Commission in respect thereof, and to file the same, with all exhibits thereto, and other documents in 
connection  therewith,  with  the  Securities  and  Exchange  Commission,  granting  unto  said  attorneys-in-fact  and 
agents, and each of them, full power and authority to do and perform each and every act and thing requisite or 
necessary to be done in and about the premises, as fully to all intents and purposes as he might or could do in 
person, hereby ratifying and confirming all that said attorneys-in-fact and agents and/or any of them, or their or 
his substitute or substitutes, may lawfully do or cause to be done by virtue hereof. 

67 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report on Form 10-K has 
been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates 
indicated. 

Signatures 

/s/ Craig Leavitt 
Craig Leavitt 

/s/ George Carrara 
George Carrara 

/s/ Robert L. Dixon, Jr. 
Robert L. Dixon, Jr. 

/s/ Narayan Iyengar 
Narayan Iyengar 

/s/ Lesli Rotenberg 
Lesli Rotenberg 

/s/ Sharon John 
Sharon John 

/s/ Voin Todorovic 
Voin Todorovic 

Title 

Date 

   Non-Executive Chairman 

   April 18, 2024 

   Director 

   Director 

   Director 

   Director 

  Director and President and Chief Executive Officer 
  (Principal Executive Officer) 

  Chief Financial Officer 
  (Principal Financial and Accounting Officer) 

   April 18, 2024 

   April 18, 2024 

   April 18, 2024 

   April 18, 2024 

April 18, 2024

April 18, 2024

68 

  
  
  
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
 
   
   
 
   
 
   
   
 
   
  
  
 
Build-A-Bear Workshop, Inc.
415 South 18th Street
St. Louis, MO 63103

buildabear.com