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Bunzl

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FY2020 Annual Report · Bunzl
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DELIVERING  
VALUE FOR OUR  
CUSTOMERS

Bunzl plc Annual Report 2020

We are a focused and successful specialist international 
distribution and services Group with operations across the 
Americas, Europe, Asia Pacific and UK & Ireland. We support 
businesses all over the world with a variety of products that  
are essential for our customers in the successful operation  
of their businesses.

WE GO ABOVE AND BEYOND  
TO DELIVER END-TO-END 
CUSTOMER SOLUTIONS

RESPONSIBLE  
SOURCING
Read more page 20 

SMART  
CONSOLIDATION
Read more page 22 

EFFICIENT 
DELIVERY
Read more page 24 

DELIVERING ON OUR 
PURPOSE AND VALUES

Read more page 14 

www.bunzl.com

HIGHLIGHTS

CONTENTS

Adjusted earnings per share*

Adjusted operating profit*

164.9p

(2019: 132.2p) 

+26.6% 

£778.4m

(2019: £653.3m)

+20.9% 

Growth at constant exchange rates 
(Actual exchange rates +24.7%)

Growth at constant exchange rates 
(Actual exchange rates +19.1%)

Cash conversion*

103%

(2019: 101%) 

Dividend per share

(2019: 51.3p)

54.1p
+5.5% 

Revenue

£10,111.1m

(2019: £9,326.7m) 

+9.4% 

Growth at constant exchange rates 
(Actual exchange rates +8.4%)

*   Alternative performance measure (see Note 3 on page 158). 

Operating profit

£618.5m

(2019: £528.4m) 
Growth at actual exchange rates +17.1%

Basic earnings per share

128.8p

(2019: 104.8p)
Growth at actual exchange rates +22.9%

Committed acquisition spend

£445m

Sustainability materiality assessment 
conducted and priorities set

54

External stakeholders interviewed

Reconciliation of alternative performance measures to statutory measures
for the year ended 31 December 2020

Adjusting items

Alternative 
performance 
measures
£m

Customer
relationships 
and brands 
amortisation
£m

Acquisition
 related items
£m

Non-
recurring 
pension 
scheme 
charges 
£m

Statutory
measures
£m

Adjusted operating 

profit

Finance income
Finance expense
Adjusted profit 

778.4
10.4
(73.2)

(100.4)

(42.7)

(16.8)

618.5 Operating profit
10.4 Finance income
(73.2) Finance expense

before income tax

715.6

(100.4)

(42.7)

(16.8)

555.7 Profit before income tax

Tax on adjusted 

profit

Adjusted profit  
for the year

Adjusted earnings  

(165.1)

24.5

10.7

4.2

(125.7)

Income tax

550.5

(75.9)

(32.0)

(12.6)

430.0 Profit for the year

per share

164.9p

(22.7)p

(9.6)p

(3.8)p  128.8p Basic earnings per share

Strategic report
Highlights
1   
At a glance
2   
Chairman’s statement
4   
Navigating Covid-19
6   
Chief Executive Officer’s review
8   
 Our purpose-led business model 
14 
and strategy
Our core values
Our business model 
Investment case

16 
18 
26 
28  Our strategy
32 
34  Operating review
42 
60 
64 
75 
84 

Sustainability
Section 172 statement
 Principal risks and uncertainties
Financial review
 Taskforce on Climate related 
Financial Disclosures (TCFD)
Non-financial information

Key performance indicators

85 

Board of directors
Corporate governance report

Directors’ report
92 
94 
104  Nomination Committee report
108  Audit Committee report 
114  Directors’ remuneration report 
140  Other statutory information

Financial statements
144 
145 

 Consolidated income statement
 Consolidated statement of 
comprehensive income
146  Consolidated balance sheet
147 

 Consolidated statement of changes 
in equity
 Consolidated cash flow statement

148 
150  Notes
193  Company balance sheet
194 

 Company statement of changes in 
equity
 Notes to the Company financial 
statements
 Statement of directors’ 
responsibilities
 Independent auditors’ report to the 
members of Bunzl plc

195 

201 

202 

212  Shareholder information
220  Five year review

This review refers to alternative performance measures which 
exclude charges for customer relationships and brands 
amortisation, acquisition related items, non-recurring pension 
scheme charges and the profit or loss on disposal of businesses 
and any associated tax, where relevant. None of these items relate 
to the underlying operating performance of the business and,  
as a result, they distort comparability between businesses and 
reporting periods. Accordingly, these items are not taken into 
account by management when assessing the results of the 
business and they are removed in calculating the profitability 
measures by which management assesses the performance of the 
Group. Further details of these alternative performance measures 
can be found in Note 3 on page 158.

Growth at constant exchange rates is calculated by comparing  
the 2020 results to the results for 2019 retranslated at the average 
exchange rates used for 2020.

Bunzl plc Annual Report 2020

1

Strategic reportAt a glance

SUPPORTING BUSINESSES 
GLOBALLY WITH A VARIETY  
OF ESSENTIAL PRODUCTS 

MARKETS SERVED 
We provide a one-stop-shop, on-time and  
in-full specialist distribution service across more 
than 30 countries, supplying a broad range of 
internationally and responsibly sourced non-food 
products to a variety of market sectors.

GROCERY 
26% 

of Group revenue

Goods-not-for-resale, including food 
packaging, films, labels, cleaning  
and hygiene supplies and personal  
protection equipment to grocery stores, 
supermarkets and convenience stores. 

FOODSERVICE 
25% 

of Group revenue

SAFETY 
14% 

of Group revenue

Non-food consumables, including food 
packaging, disposable tableware, guest 
amenities, catering equipment, cleaning 
and hygiene products and safety items, to 
hotels, restaurants, contract caterers, food 
processors and the leisure sector.

Personal protection and safety equipment, 
including gloves, boots, hard hats, ear  
and eye protection and other workwear,  
as well as cleaning and hygiene supplies, 
to industrial and construction markets.

CLEANING 
& HYGIENE 
13% 

of Group revenue

Cleaning and hygiene materials, including 
chemicals and hygiene paper, to cleaning 
and facilities management companies and 
industrial and public sector customers.

RETAIL 
10% 

of Group revenue

HEALTHCARE 
10% 

of Group revenue

OTHER 
2% 

of Group revenue

Goods-not-for-resale, including packaging 
and other store supplies and a full range  
of cleaning and hygiene products, to retail 
chains, boutiques, department stores, 
home improvement chains, office supply 
companies and related e-commerce  
sales channels.

Healthcare consumables, including 
gloves, masks, swabs, gowns, bandages 
and other healthcare related equipment 
and cleaning and hygiene products  
to hospitals, care homes and other 
facilities serving the healthcare sector.

A variety of product ranges to other end 
user markets.

28

Years of dividend 
growth

19,853

Employees

31

Countries

172

Acquisitions 
since 2004

2

Bunzl plc Annual Report 2020

OUR BUSINESS 
REGIONS 
We operate across  
the Americas, Europe  
Asia Pacific and UK  
& Ireland with our 
global HQ in London, 
UK. We are continually 
developing our global 
network to ensure we 
deliver the best service 
to our customers. 

Rest of the World

North America

Adjusted operating profit (£m)*

£104.2m

2019: £61.6m

Adjusted operating profit (£m)*

£395.7m

2019: £343.6m

Continental Europe

Adjusted operating profit (£m)*

£238.1m

2019: £182.1m

UK & Ireland

Adjusted operating profit (£m)*

£68.6m

2019: £87.1m

13%

29%

49%

9%

*  Alternative performance measure (see Note 3 on page 158). Percentages stated are the business areas’ 
adjusted operating profit compared to the Group’s adjusted operating profit before corporate costs.

Bunzl plc Annual Report 2020

3

Strategic reportChairman’s statement

DEMONSTRATING THE 
RESILIENCE OF OUR 
PORTFOLIO

‘ I have been truly impressed by Bunzl’s response  
to the pandemic. During a challenging year the 
Group has demonstrated the resilience and agility 
of its business model, the strength of its supply 
chain network and the dedication of its employees 
across the globe.’

  Peter Ventress 
  Chairman

Share price range p

2,436

2,465

2,452

2,551 2,603

1,820

1,950

1,671

1,735

2,016

1,936

1,943

1,450

1,367

1,167

852

1,014

884

676

11

12

13

14

15

16

17

18

19

20

1,277

Low

High

2,603p

1,277p

Over the last year, which was my first as 
Bunzl’s Chairman, I have admired the 
strength of the Bunzl business model, its 
consistent and proven strategy and the 
strength of its people. The Covid-19 
pandemic has had a significant operational 
impact on us globally which has required our 
colleagues across the Group to change the 
way they do business and interact with our 
key stakeholders. Given the essential nature 
of the products Bunzl supplies, we were able 
to continue operating throughout the 
pandemic. The Group’s ability to respond 
has been supported by its decentralised 
model, its motivated workforce and the 
benefit of multi-year investments into its 
technology infrastructure and supply chains, 
particularly its Asia sourcing and auditing 
operation based in Shanghai. Our in-house 
team in Asia is well established and enabled 
us to source high quality products from 
audited suppliers at a time when products 
were scarce. On a constant exchange rate 
basis, the Group delivered impressive 
revenue growth of 9.4%, a 20.9% increase  
in adjusted operating profit and a rise of 
26.6% in adjusted earnings per share. 

Bunzl continued to demonstrate strong cash 
conversion and, after repaying employee-
related government support packages and 
bringing forward the settlement of tax 
deferrals where possible to do so, as well as 
announcing eight acquisitions, ended the 
year with a strong balance sheet and net 
debt to EBITDA of only 1.5 times. The 
strength of the Group’s financial position 
enables a continued focus on longer term 
strategic growth priorities despite continued 
near term uncertainties.

Strategic priorities
We continue to pursue a consistent and 
proven strategy of developing the business 
through a combination of organic growth, 
operational improvements and acquisition 
growth. As the new Chairman I am very 
supportive of the Group’s ambitions and 
believe in the opportunities ahead. We 
committed £445 million of spend on 
acquisitions during 2020, demonstrating  
our ability to continue to consolidate our 
fragmented markets. Alongside this, we have 
a major role to play in supporting customers, 
communities and the environment, and as a 

4

Bunzl plc Annual Report 2020

  
OUR PEOPLE IN ACTION IN 2020

Colleagues
Bunzl’s people have been on the front line 
throughout the pandemic, supplying essential 
products to key workers and ensuring crucial 
supply chains could continue to operate. The 
Group has taken all appropriate measures 
to keep colleagues safe and to ensure their 
outstanding efforts have been rewarded.

Customers
Bunzl’s colleagues have gone above and beyond 
to support our customers during the pandemic. 
They have worked tirelessly to source and 
deliver orders from large quantities of in-demand 
personal protection equipment, to new innovative 
products that our customers have needed to 
comply with restrictions and new safety protocols.

Communities
Bunzl is a decentralised business comprised 
of many operating companies. Our businesses 
are very local and throughout the pandemic 
have supported local communities in various 
ways. Examples include donating masks to 
vulnerable communities and lunchbox 
packaging for free school meals. 

proactive leader in the transition to a more 
sustainable future. I am really pleased with 
the progress we have made this year. 

People and culture
Bunzl’s core asset is its workforce and 2020 
showcased the importance of this. Our front 
line colleagues have gone above and beyond 
to support our customers and we have 
sought to recognise their dedication, 
including through appropriate rewards and 
‘thank you’ gifts. We value our people and, 
despite the challenges in some of our 
operations during 2020, the number of Bunzl 
employees at the end of the year increased 
by 5% alongside revenue growth of 9% at 
constant exchange rates. 

The Group’s decentralised model makes  
the business very local and it is admirable  
to see how our people have been involved  
in supporting their local communities during 
the year. On top of enhanced charitable 
donations made by the Group, the 20% 
reduction in fees and base salaries paid to 
the Board, Executive Committee members 
and Business Area Managing Directors 
during the second quarter of 2020 were also 
donated to charities. 

Talent is a key pillar of focus for the Board 
and during 2020 we continued to further 
assess our talent development programmes 
which focus on ensuring that we have  
the right capabilities for the future and a 
strong succession pipeline across leadership 
positions. The Group is further developing 
its diversity programmes with unconscious 
bias training initiatives launched in  
North America and UK & Ireland and the 
appointment of a Director of Diversity and 
Inclusion in North America. Whilst gender  
is not the only focus for diversity, 

encouragingly the number of women  
in UK & Ireland’s leadership team has 
increased by 40% over the last two years 
and women now represent 40% and 38%  
of our Executive Committee and Board 
respectively, demonstrating the importance 
of business-led initiatives to drive diversity. 
We are committed to further developing 
programmes to support a diverse workforce. 

Shareholder returns 
The Board is recommending a final dividend 
of 38.3p, 7.0% higher than the prior year, 
resulting in a full year dividend of 54.1p.  
This represents a 5.5% increase compared  
to the 2019 total dividend, and Bunzl’s 28th 
consecutive year of dividend growth, with 
the Group remaining committed to ensuring 
sustainable dividend growth. With the 
Annual General Meeting held on 15 April 
2020, during the heightened period of 
uncertainty in the early days of the 
pandemic, the final dividend for the year 
ended 31 December 2019 was no longer 
proposed by the Board at that meeting. 
However, following a better than expected 
trading performance, the Board decided to 
reinstate the final dividend for the year ended 
31 December 2019 at the same level as 
originally proposed through the payment of 
an additional interim dividend for the year 
ended December 2019 which was paid  
on 16 November 2020. 

Since 2004 Bunzl has returned £1.6 billion  
to shareholders through dividends and has 
committed £3.9 billion in acquisitions to 
support an adjusted earnings per share 
compound annual growth rate of 11% over 
the period. 

Governance
During 2020 Philip Rogerson stepped  
down as Chairman and as a director and  
I succeeded him as Chairman having joined 
as Chairman designate in June 2019. I would 
like to thank Philip for his strong leadership of 
and guidance to the Group throughout the 10 
years he was on the Board. Eugenia Ulasewicz 
also retired as a non-executive director, having 
joined the Board in 2011. She provided many 
years of valuable insight across North America 
and retail markets. I also want to thank Brian 
May, who retired after 25 years at Bunzl, for  
13 years of which he held the position of  
Chief Financial Officer, for his significant 
contribution to the Group’s development. Brian 
was succeeded at the beginning of 2020 by 
Richard Howes who was appointed after an 
extensive search process.

During the year the Board also welcomed 
two new non-executive directors. Vinodka 
(Vin) Murria OBE joined the Board in June. 
Vin has exceptional experience in the 
technology sector and was awarded her  
OBE in 2018 for services to the digital 
economy. Further, given her experience  
as a successful entrepreneur, Vin draws  
on invaluable knowledge that has a strong 
relevance to Bunzl’s decentralised and 
entrepreneurial culture. In December 2020, 
we also welcomed Maria Fernanda Mejía. 
She has extensive international experience, 
particularly in North America and Latin 
America, strong knowledge of distribution 
and supply chain management and a 
valuable background in marketing and 
communications through multiple leadership 
positions in the FMCG sector. 

Peter Ventress 
Chairman 
1 March 2021

Bunzl plc Annual Report 2020

5

Strategic reportNavigating Covid-19

RESPONDING 
TO CHALLENGING 
CIRCUMSTANCES

Our ability to respond quickly and effectively to  
the demands of the pandemic has been underpinned  
by the strength of our supply chain and our reliable, 
added-value Asia sourcing and auditing operation.

OUR RESILIENCE COMES FROM...

Strength of our 
of business model

Strong global supply chains 

Bunzl has a long track record 
of delivering stable and 
consistent results. We are 
a key component in global 
supply chains and provide 
essential items our customers 
need in order to operate their 
businesses.

Read more page 18 

The strength of our global 
supply chains allowed the Group 
to quickly and efficiently source 
products for customers across 
our markets. In particular, our 
Asia sourcing and auditing 
operation has been a significant 
asset to the Group.

Read more page 12 

Diversified sector portfolio  
across geographies

Local agility and responsiveness  
driven by decentralisation

Bunzl operates in more than 
30 countries and across 
six market sectors. This 
diversification enabled the 
Group to offset the impact to 
the businesses which were 
more materially affected by 
the pandemic. 

Read more page 2 

Bunzl’s decentralised nature  
and entrepreneurial DNA 
supported local responsiveness 
and agility. This enabled our 
teams to navigate these 
challenging circumstances  
and continue to deliver solutions 
for our customers.

Read more page 21 

Dedicated and  
hardworking colleagues

Critical supplier status

Our colleagues worked 
tirelessly throughout 2020 to 
support our customers. They 
have been on the front line, 
supplying essential products 
to key workers and ensuring 
businesses could continue to 
operate safely. 

Read more page 8 

Given the essential nature of the 
products the Group supplies and 
the sectors that we service, we 
have often been designated a 
critical supplier and remained 
open throughout the pandemic 
in 2020.

Read more page 8 

6

Bunzl plc Annual Report 2020

Financial strength of the business  
and good financial controls

Top 8 Covid-19 related products

Masks

Gloves

Balance sheet strength, 
together with strong financial 
controls, provided reassurance 
to our customers. Over the year 
customers trusted Bunzl with 
large prepayments required to 
source Covid-19 related products. 

Read more page 75 

Sanitisers

Disinfectants

Infrastructure investments capable 
of supporting digital shift

Disposable wipes

Coveralls

Previous investments in 
technology supported a shift 
to digital ordering, and over 
the year 66% of orders were 
made digitally.

Read more page 23 

Face shields

Eye protection

Strong collaboration and learnings 
between global teams

We were able to leverage the 
benefit of our global footprint, 
with management teams across 
the Group supporting each other 
and providing crucial learnings 
over the period. 

Read more page 16 

2.6x

Revenue from top 8 
Covid-19 related 
products compared  
to 2019 

Bunzl plc Annual Report 2020

7

Strategic reportChief Executive Officer’s review

STRONG COMMITMENT 
TO OUR VALUES AND 
PURPOSE

Thank you to  
all our Bunzl heroes

‘Our number one priority during 2020 has been the 
well-being of our colleagues and customers and I am 
exceptionally proud of how our people have responded. 
Our ability to respond quickly and effectively to 
customer needs has given our customers the confidence 
to trust their business with us. Our teams have worked 
tirelessly and have demonstrated a strong commitment 
to our core values including reliability, responsiveness 
and humility. Revenue growth of 9.4% at constant 
exchange rates reflects this dedication and I am 
incredibly proud of the Bunzl family which now includes 
almost 20,000 colleagues. At Bunzl we seek to achieve a 
balance of focus across all stakeholders, and I believe the 
strength of this has been demonstrated in 2020.’

Key highlights
•  £10 billion revenue milestone reached, 

supported by underlying revenue growth 
of 4.8%.

•  Adjusted operating profit up 20.9% at 
constant exchange rates, up 19.1% at 
actual exchange rates.

•  Reported operating profit up 18.7% at 
constant exchange rates, up 17.1% at 
actual exchange rates.

•  Return on average operating capital 45.4% 

with return on invested capital 16.2%.

•  Continued strong cash conversion of 103% 

and free cash flow growth of 27.3%.

•  28 year track record of dividend growth 
continues with a 5.5% increase in the 
dividend for the year.

•  Digital order volumes 66% of total orders, 

up from 62% in 2019.

•  Committed acquisition spend of 

£445 million, second highest spend in 
Bunzl’s history; pipeline remains active.

•  In-depth materiality assessment 

conducted to prioritise sustainability 
ambitions.

•  Substantial increase in charity donations 

and government support repaid.

Overview
Against the backdrop of extremely 
challenging trading conditions caused by  
the Covid-19 pandemic which impacted all 
our geographies, the Group performed very 
well during 2020. Our strong position within 
supply chains, sourcing and delivering 
essential goods, led to our classification  
as a critical supplier and, as a result, our 
businesses have remained open throughout 
the pandemic. While the Group’s resilient 
performance over 2020 has been supported 
by our diversified portfolio and historical 
investments in our supply chains and digital 
infrastructure, it is principally our people 
who have driven our results. From the outset 
of the pandemic, we prioritised the health 
and safety of our workers, establishing 
appropriate cleaning and social distancing 
protocols in our facilities and rapidly 
implemented technologies to allow for remote 
working environments where possible, thereby 
allowing us to continue to serve our customers 
effectively. The Group has prioritised the 
well-being of its colleagues and I am pleased 
to see that during a challenging year Bunzl’s 
employee survey showed colleagues are 
highly engaged, are very willing to recommend 
Bunzl as a place to work and have a strong 
sense of pride about the service Bunzl gives 
its customers. Importantly, they know we 
have processes and procedures in place to 
help keep them safe.

Our overall trading performance during 
2020 has benefited from the breadth of the 
customer sectors and geographies the Group 
operates in and the wide range of products 
supplied. The substantial declines in 
profitability in the lower margin foodservice 
and retail sectors were more than offset by 
strong performances in the generally higher 
margin safety, cleaning & hygiene and 
healthcare sectors, primarily driven by 
significant sales volumes of Covid-19 related, 
mostly own brand, products such as gloves, 
masks and sanitisers. Performance over 
2020 as a whole broadly reflected these 
diverging trends from the start of the second 
quarter onwards.

Operating performance
With less than 10% of operating profit 
generated inside the UK, and due to the 
strengthening of sterling in recent months, 
the Group was adversely impacted 1% to 2% 
by currency translation. The commentary 
below is stated at constant exchange rates 
unless otherwise highlighted. In 2020 
revenue increased 9.4% (8.4% at actual 
exchange rates) to £10,111.1 million. Within 
this, underlying revenue, which is organic 
growth of 5.3% adjusted for an extra trading 
day impact of 0.5%, grew by 4.8%. In 
addition, acquisitions contributed revenue 
growth of 4.1%. Adjusted operating profit 
was £778.4 million, an increase of 20.9% 

8

Bunzl plc Annual Report 2020

 Regional performance

North America
Continental Europe
UK & Ireland
Rest of the World

Revenue (£m)

2020 
5,843.8
2,127.3
1,287.7
852.3

2019
5,473.2
1,829.8
1,242.1
781.6

Growth at
constant
exchange
7.2%
15.6%
3.5%
21.6%

Organic
growth
1.0%
15.1%
2.6%
17.6%

Adjusted operating 
profit* (£m)

2020 
395.7
238.1
68.6
104.2

2019
343.6
182.1
87.1
61.6

Growth at
constant
exchange
15.7%
30.8%
(21.2)%
94.0%

Operating margin*

2020 
6.8%
11.2%
5.3%
12.2%

2019
6.3%
10.0%
7.0%
7.9%

*   Alternative performance measure (see Note 3 on page 158)

(19.1% at actual exchange rates) and operating 
margin was 7.7%, up from 7.0% in 2019 at 
both constant and actual exchange rates. 

An initial surge in demand for hygiene  
paper followed by strong volume growth  
of Covid-19 related products, such as 
disposable gloves, masks, sanitisers and 
disinfectants, resulted in significant  
growth over the year. Our global sourcing 
capabilities, strong supplier relationships 
and decentralised structure allowed our 
category management teams to react quickly 
and make available these products, often our 
own brands, to our customers. Our financial 
strength was a significant asset over the 
period, enabling customers to trust the 
Group with significant pre-payments 
required to secure certain Covid-19 related 
products. At the same time, each of our 
businesses took prudent measures to 
manage both operating costs and customer 
credit risks. 

Within underlying revenue growth of 4.8%, 
sales of the top 8 Covid-19 related products, 
being masks, sanitisers, gloves, disinfectants, 
coveralls, disposable wipes, face shields and 
eye protection, and which are primarily own 
brand, contributed underlying revenue 
growth of 14.6%. These products represented 
22% of total Group revenue with the revenue 
they generated 2.6 times the comparable 
2019 level. Around 40% of the Covid-19 
related growth was attributable to larger 
orders than Bunzl would typically see and 
these orders were generated predominately 
by governments and healthcare organisations, 
with more than half fulfilled in the second 
quarter of 2020 as customers sought to build 
stocks of essential items at the start of the 
pandemic. Smaller orders were generally 
from existing customers, including Covid-19 
related products that they may not have 
sourced previously, and while sales were 
highest in the second quarter demand 
remained strong through the second half. 
The benefit to underlying growth from 
Covid-19 related product sales was partially 
offset by the decline of sales across other 
product ranges which impacted the Group’s 
underlying revenue growth by 9.8%. This 
decline in other product sales was greatest 
during the second quarter of the year when 
pandemic-related restrictions were at their 

most onerous, with the level of decline reducing 
meaningfully in the third quarter and 
improving moderately in the final quarter. 
Overall total underlying growth accelerated 
from 2.8% in the first half of the year to 6.7% 
growth in the second half of the year.

Our performance across our sectors and 
geographies has been reflective of the 
diverging trends between sales of Covid-19 
related products and other products and our 
customer sector diversification has strongly 
supported our resilience over the year.  
We saw the strongest growth in the 
healthcare, safety and cleaning & hygiene 
sectors, with combined growth of 31%, and  
a decline in the foodservice and retail sectors 
of 6% although we saw an improved second 
half performance compared to the second 
quarter. The grocery sector grew 8%, with 
second half organic growth stronger than  
in the first half. Group operating margin 
performance largely reflected the mix effect 
of increased revenues in the higher margin 
healthcare, safety and cleaning & hygiene 
sectors and fewer sales to the retail and 
foodservice sectors which tend to have 
lower margins. The increase in higher 
margin own brand penetration, volume 
leverage on larger Covid-19 related orders 
and price inflation on some Covid-19 related 
products further supported operating 
margins. Businesses and geographies more 
heavily weighted to foodservice and retail 
have conversely seen margins impacted 
by lower sales in these customer sectors and 
by increased provisions relating to customer 
credit exposure. The Group has also seen 
a number of customers either entering 
insolvency processes or showing specific 
credit stress indicators that have impacted 
the recoverability of receivables and 
customer specific inventory particularly in 
the foodservice and retail sectors. This has 
resulted in a net charge of approximately 
£15 million being taken during the year to 
reflect the risks around recoverability. 
In addition, there is a heightened risk of 
further recoverability issues with customers, 
mainly in these same sectors, as government 
support is withdrawn and the trading 
uncertainty continues. Consequently, the 
Group has taken an additional net charge 
of approximately £10 million in the year 
relating to aged receivables and customer 

specific inventory for those customers 
identified as having a high or medium  
credit risk. In addition, the Group has seen 
an increase in the level of slow moving 
inventory as the Covid-19 pandemic and 
the associated government imposed 
control measures have continued to impact 
customer demand across a range of market 
sectors. This has resulted in a net charge 
of approximately £15 million in the year to 
increase slow moving inventory provisions. 

Our North America business area was 
impacted by its exposure to the foodservice 
and retail sectors in the first half of the  
year, but following a strong recovery of its 
redistribution and retail businesses in the 
second half, achieved organic growth of 
1.0% over 2020. Continental Europe and  
the Rest of the World benefited from their 
exposures to the safety, healthcare and 
cleaning & hygiene sectors with organic 
revenue growth of 15.1% and 17.6%, 
respectively. The UK & Ireland business  
was the most impacted by its exposure to  
the foodservice and retail sectors. Although 
organic revenue was up 2.6%, operating 
margin was materially impacted. 

Reported operating profit was £618.5 million, 
an increase of 18.7% (17.1% at actual 
exchange rates). Adjusted profit before 
income tax was £715.6 million, an increase 
of 25.6% (23.8% at actual exchange rates) 
due to the growth in adjusted operating  
profit and a decrease in the net finance 
expense. The lower net finance expense  
was due to lower average interest rates  
and lower average net debt levels over the 
year. Reported profit before income tax was 
£555.7 million, an increase of 24.4% (up 
22.6% at actual exchange rates). The 
effective tax rate of 23.1% reduced from 
23.8% in 2019 due to a higher credit for 
share-based payment expense and a  
larger benefit from reduced prior year  
tax exposures. Basic earnings per share 
were 128.8p, an increase of 24.8% (22.9%  
at actual exchange rates), and adjusted 
earnings per share were 164.9p, an increase 
of 26.6% (24.7% at actual exchange rates). 

Cash conversion (operating cash flow as a 
percentage of lease adjusted operating profit) 
remained strong over the period at 103% and 

Bunzl plc Annual Report 2020

9

Strategic reportChief Executive Officer’s review continued

the Group delivered free cash flow growth  
of 27.3% over the year at actual exchange 
rates. The cash flow benefited from advance 
payments from customers net of upfront 
payments to suppliers of £34 million. 
Excluding these net advanced payments, 
cash conversion was 99%. Net capital 
expenditure of £31.9 million compares to 
£28.8 million in 2019 and reflected continued 
investment in IT and digital technologies,  
as well as warehouse consolidations and 
upgrades. The Group ended the year with 
net debt, excluding lease liabilities, of 
£1,255.0 million and net debt to EBITDA, 
calculated at average exchange rates and in 
accordance with the Group’s external debt 
covenants which are based on historical 
accounting standards, was 1.5 times 
compared to 1.9 times at the end of 2019. 

Return on average operating capital grew 
strongly to 45.4% compared to 36.9% in 2019 
and return on invested capital was 16.2% 
compared to 13.6% in 2019, both due to a 
higher return in the underlying business 
driven by an increase in adjusted operating 
profit and lower average operating capital.

Organic growth and operational 
efficiency
Organic growth in 2020 was mainly driven 
by our ability to rapidly fulfil the heightened 
demand for Covid-19 related products, 
supported by the Group’s Asia sourcing and 
auditing operation based in Shanghai and 
our ability to secure essential products 
through a large network of Bunzl approved 
and audited suppliers. Consequently, over 
the year we expanded the range of products 
supplied to many of our customers. Digital 
technologies further supported our 
performance, with 66% of orders placed  
in 2020 made through Electronic Data 
Interchange and our webshops compared  
to 62% in the prior year. Digital continues  
to be a key strategic priority for the business, 
given the value it provides to our customers 
and how it differentiates Bunzl’s proposition. 
During 2020 we saw good growth in the 
number of digital solutions offered to our 
customers. In addition, we continued to focus 
on operational efficiencies with multiple 
warehouse consolidations and further 
investments to optimise delivery routes. 
Operational efficiency was further supported 
by lower travel expenses.

Acquisitions
During 2020 Bunzl’s committed spend  
on acquisitions was £445 million, adding 
annualised revenue of £602 million. This 
compares to a spend of £124 million in 2019 
and an average spend of approximately  
£310 million over the last five years. The 
eight announced transactions have locations 
across each of our business areas and 
operate in multiple market sectors. 

The Group acquired two sizeable North 
America focused businesses during the 
year. At the beginning of January 2020, 
Bunzl purchased Joshen Paper & Packaging, 
a distributor of packaging and other 
goods-not-for-resale to customers operating 
in the grocery, foodservice and cleaning 
& hygiene sectors in the US. The business 
generated annualised revenue of 
£255 million in 2020 and integration is 
progressing well with purchasing synergies 
being achieved and back office efficiencies 
generated. In September, the Group 
completed the acquisition of MCR Safety 
which distributes a variety of largely own 
brand personal protection equipment (PPE) 
and other safety products to distributors 
operating in a number of end user markets. 
The business has operations in North 
America, Mexico, Latin America and Europe 
and supplies gloves, eye protection and 
workwear in particular. MCR Safety is a high 
quality business with a strong leadership 
team and has a well-established portfolio 
of own brand products which complements 
Bunzl’s existing product range and 
significantly strengthens and expands 
our safety operations both in the US and 
elsewhere. In 2019 revenue was £194 million. 
In December 2020 the Group also completed 
the acquisition of Snelling, a Canadian 
packaging and cleaning and hygiene 
supplies business with annual revenue  
in 2019 of £28 million. 

In Brazil we purchased Medcorp and  
SP Equipamentos in January and November 
respectively. Medcorp is a distributor of a 
broad range of medical products to leading 
private hospitals and redistributors in  
Brazil with 2019 revenue of £9 million. SP 
Equipamentos is a leading PPE distributor 
based in São Paulo with revenue in 2019 of 
£22 million. 

Bodyguard Workwear, a distributor focused 
on PPE distribution in the UK and Ireland 
with 2019 revenue of £8 million, was 
acquired in February 2020. In September we 
acquired Abco Kovex, a distributor of flexible 
packaging based in Ireland with revenue of 
£20 million in 2019. 

ICM, a leading distributor of PPE to both end 
users and redistributors in Denmark, with 
2019 revenue of £49 million, was acquired  
at the end of October 2020. 

Today we are announcing the completion  
of three acquisitions since the start of 2021. 
In January we acquired Deliver Net, a 
healthcare distributor to care homes in the 
UK, with revenue of £20 million in 2020.  
The business is closely aligned with our 
existing care home business in the UK and 
we anticipate being able to develop the 
business through the introduction of 

additional product offerings such as care 
home equipment. In February we completed 
the acquisition of Disposable Discounter, an 
online distributor of foodservice disposable 
products to a highly fragmented customer 
base. The business has grown strongly in 
recent years and operates mostly in the 
Netherlands but has recently started to 
expand across Europe. The business 
generated £18 million of revenue in 2020,  
has attractive growth potential and  
supports Bunzl’s continued development  
of e-commerce capabilities. Lastly, we also 
completed the acquisition of Pinnacle, a 
leading distributor of cleaning & hygiene  
in Saskatchewan, Canada, in February.  
The company generated £11 million of 
revenue in 2020 and supports a wide range 
of customers in the education, facilities 
management and care home sectors. The 
business is highly complementary to our 
existing cleaning & hygiene business  
in Canada. 

Bunzl ended the year with net debt to 
EBITDA of 1.5 times, despite the acquisition 
spend in 2020, providing the Group with 
substantial capacity for further self-funded 
acquisitions. Our pipeline is active, and we 
see significant opportunities for continued 
acquisition growth in our existing markets, 
both where we have more limited and no 
sector presence, as well as potential to 
expand into new markets. 

Equitable and sustainable growth
We understand our role as a proactive leader 
in the transition to a more sustainable and 
equitable future. We have an opportunity  
to support people, communities and the 
environment through our role in global 
supply chains. As a major player in its 
industry, Bunzl is a trusted partner to its 
customers, collaborating with leading 
companies across sectors to help them 
achieve the sustainability objectives most 
relevant to their industries and fulfil their 
ambitious sustainability commitments while 
growing the Group’s business. 

Following an in-depth materiality 
assessment during 2020, the Group has 
identified four key areas of focus for the 
business going forward: ensuring a 
responsible and ethical supply chain; 
ensuring a diverse thriving workforce;  
taking action on climate change; and  
helping customers to transition to more 
sustainable packaging. 

Global supply chains have expanded 
customer choice and lowered costs but  
this comes with a responsibility to ensure 
communities and workers’ rights are 
respected in the process. Based in Shanghai, 
our industry-leading sourcing and auditing 
operation opened in 2008. The operation 

10

Bunzl plc Annual Report 2020

 OUR KEY  
SUSTAINABILITY THEMES

1

Protecting human rights 
and driving broad-
based growth through 
responsible supply chains

What we are doing
•  We have been auditing our Asian 

supply chain since 2008 to ensure the 
highest quality and labour standards 
for products sourced from the region.

•  We will continue to focus on enhancing 
our leading practices relating to supply 
chain oversight.

2

Investing in a diverse 
workforce and thriving 
communities 

What we are doing
•  Our decentralised business model is 
supportive of employee-led focus and 
we strive to ensure our employees 
thrive at Bunzl.

•  We continue to develop our diversity 
and inclusion employer practices.

3

Taking action on climate 
change by reducing 
emissions

What we are doing
•  Bunzl’s consolidated deliveries reduce 
the Group’s carbon footprint, with 
Bunzl’s CO2 generated per pound of 
revenue having reduced 53% over the 
last 10 years. 

•  In 2021 we will refine our long term 

carbon targets to reduce carbon in our 
operations in line with climate science.

4

Providing sustainable 
solutions and supporting 
circular economy 
techniques that keep waste 
out of nature

What we are doing
•  Bunzl plays a key role in the supply 
chain as an adviser to customers on 
the shift to sustainable solutions; our 
expertise and capabilities are a 
differentiator for customers.

•  We will be accelerating our progress 
in providing alternative sustainable 
products, with this supported by the 
setting of new commitments in our 
most material and relevant retail, 
foodservice and grocery businesses.

Read more page 42 

ensures our suppliers from Asia, the 
Group’s most significant high-risk sourcing 
region, are subject to frequent stringent 
labour and quality checks. This capability 
sets Bunzl apart from its peers, gives 
customers the reassurance they need and 
allows the Group to directly help suppliers to 
improve their practices. Similarly, the Group 
appreciates the importance of responsible 
sourcing regarding raw materials and seeks 
to purchase responsibly sourced wood fibre 
products and largely purchases its paper 
related products through leading branded 
companies with their own stringent 
certifications. Going forward, the Group  
will continue to focus on enhancing its 
industry leading practices relating to supply 
chain oversight.

Companies may not grow sustainably if  
they cannot attract, retain and get the best 
out of diverse talent. The businesses in 
Bunzl have a long track record as local 
employers and I am proud of the progress  
we have made to create a diverse and 
inclusive working environment, particularly 
with regards to gender representation over 
the last couple of years. I am pleased that 
our Board and Executive Committee now 
comprise 38% and 40% women, respectively. 
While the Group continues to focus on 
improving gender representation across  
the Group and in more senior positions, we 
will be expanding programmes to focus  
on other groups, in particular to increase 
ethnic diversity. 

Given Bunzl’s one-stop-shop operating 
model, including combined consolidated 
delivery, we provide a carbon efficient 
solution for customers which limits the 
number of deliveries. Over the last 10 years 
the total carbon emissions from Bunzl’s 
operations has remained stable despite the 
business growing substantially and revenue 
doubling, driving an increase in efficiency  
of more than 50%. However, we recognise 
that there is more that can be done and in 
2021 will be setting a new long term carbon 
reduction target to further reduce carbon in 
our operations.

Finally, the Group recognises its 
responsibility to be part of the solution  
on reducing waste and we are proactively 
working with our customers and suppliers  
to lead the industry towards a sustainable 
approach to single use plastics. Bunzl is  
not a manufacturer and can easily switch 
between suppliers and products and is 
therefore well placed to play this role, 
providing sustainable product solutions 
and independent expert advice on emerging 
trends and product categories. In addition  
to its other product ranges, Bunzl’s own 
brand offering also provides a cost-effective 
solution for customers. For example, in  

Bunzl plc Annual Report 2020

11

Strategic reportChief Executive Officer’s review continued

2020 our businesses in Australia and 
New Zealand sold over 39 million Sustain 
products, our own brand range which is 
made from paper and plant-based products, 
and while in its early days I am pleased that 
Bunzl’s Continental Europe business area 
has launched a new own brand sustainable 
range under the brand Verive. Further, 
the Group continues to train sustainability 
experts across sales teams to work closely 
with customers to help them achieve their 
packaging targets, including moving to 
more sustainable product ranges. Going 
forward we will continue our progress in 
proactively providing alternative sustainable 
products, supported by the setting of 
new commitments within our businesses 
serving the retail, foodservice and 
grocery sectors.

Sustainability is a vital part of the Bunzl 
equation and integral to our strategy and the 
Group will be refining its ambitions against 
each of these key areas over the course  
of 2021. 

Prospects 
The Group’s expectations for 2021 remain 
unchanged and visibility remains limited on 
the future extent and duration of pandemic-
related restrictions, the speed of the roll out 
of vaccination programmes and the 
pandemic’s macroeconomic impact. At 
constant exchange rates the Group expects 
robust revenue growth in 2021 over the prior 
year, after excluding larger Covid-19 related 
orders which strongly supported the 
performance in 2020 and which are not 
expected to repeat. The Group expects a 
recovery in sales of other products to be 
broadly offset by a decline in smaller 
Covid-19 related orders, while recent 
acquisitions will contribute to the Group’s 
performance in 2021. Given the growth 
trends in 2020, after excluding larger 
Covid-19 related orders we expect good 
organic revenue growth in the first half of 
2021 to be followed by a moderate decline 
in the second half of the year. Overall, the 
foodservice and retail sectors, which were 
more heavily impacted by pandemic-related 
restrictions in 2020, are expected to 
demonstrate recovery in the second half of 
2021 but will remain below 2019 levels for 
the year. Persistently stronger sterling would 
however negatively impact reported growth. 
Group operating margin is expected to 
return to a more historical level. 

Focus on our Shanghai sourcing office

Bunzl’s Asia sourcing and auditing operation based in Shanghai is responsible for both sourcing 
products and for quality assurance and quality control. Each of the c.1,300 suppliers Bunzl works 
with in the region has to meet strict product quality control thresholds and the Group has a zero 
tolerance policy to unethical trading practices, such as modern slavery. We conduct around 700 
in-person supplier audits each year which cover c.95% of annual spend. 

During 2020 the Shanghai team was instrumental to the Group’s ability to source large quantities 
of quality products, despite the unprecedented demand. The team provided customers with 
crucial assurance around their orders which was especially important given the level of 
pre-payments required. Products were tested by the team prior to placing orders and the actual 
orders were inspected prior to shipment. In some circumstances, Bunzl representatives were also 
sent to factories to inspect products coming off the production line to ensure quality and speed of 
delivery. Over the period March to December, the team sourced 8.5 billion gloves and 480 million 
masks, and conducted more than 1,500 pre-shipment inspections.

At constant exchange rates, revenue growth 
in North America is expected to be robust 
driven by the continued benefit from 
acquisitions and the lower proportion of 
larger Covid-19 related orders seen in 2020. 
Revenue in both Continental Europe and 
UK & Ireland is expected to decline given 
the higher proportion of larger orders seen 
in 2020 which were strong contributors to 
growth. Rest of the World revenue is also 
expected to decline, driven by the reduced 
support from Covid-19 related sales. 

Looking ahead, Bunzl’s longer term 
prospects remain attractive. The last year 
has reinforced the resilience and quality of 
the Bunzl model by demonstrating the agility 
that comes with a decentralised business 
model, the critical role we play in supply 
chains and to customers and our highly cash 

generative nature. We expect to see some 
benefit from enhanced hygiene trends across 
most of our business areas and believe that 
our credentials as a proactive leader in 
providing sustainable solutions are a 
growing competitive advantage. Further, we 
believe the merits of joining the Bunzl family 
have only been strengthened as a result of 
the pandemic and this is reflected in the 
conversations we are having with a number 
of acquisition targets. The Group remains 
committed to creating value through its 
proven and consistent strategy of driving 
organic growth, delivering operational 
improvements and further consolidating 
our markets through strategic acquisitions.

Frank van Zanten 
Chief Executive Officer  
1 March 2021

12

Bunzl plc Annual Report 2020

 CONNECTED AND COLLABORATIVE:  
OUR LEADERSHIP TEAM
While it might have been virtual in 2020, leaders from 
across the Group meet regularly to review performance, 
discuss trends affecting our businesses and seek further 
opportunities for growth and competitive advantage.

1

3

5

7

9

2

4

6

8

10

1

Frank van Zanten* 
Chief Executive Officer

2

Richard Howes* 
Chief Financial Officer

3

Jim McCool 
Chief Executive Officer, North America

4

Diana Breeze* 
Director of Group Human Resources

5

Alberto Grau 
Managing Director, Continental Europe

6

Andrew Mooney* 
Director of Corporate Development

7

Suzanne Jefferies* 
General Counsel and Company Secretary

8

Andrew Tedbury 
Managing Director, UK & Ireland

9

Jonathan Taylor 
Managing Director, Latin America

10

Kim Hetherington 
Managing Director, Asia Pacific

*  Members of the Executive Committee

Board of directors page 92 

Bunzl plc Annual Report 2020

13

Strategic reportOur purpose-led business model and strategy

DELIVERING LONG TERM  
SUSTAINABLE VALUE

WHAT
Essential business  
solutions...

ONE-STOP-SHOP

WE SOURCE

THROUGH OUR 
CORE VALUES

Humility

Read more page 20 

Responsiveness

WE CONSOLIDATE

Creativity

Diversity

Customer-
centricity 

Reliability

Transparency

Read more page 22 

WE DELIVER

Read more page 24 

We ensure:
•  Customer-centric service model
•  Simplification and efficiency
•  Local agility and knowledge
•  Value-add services and expertise
•  Sustainable and responsible solutions
•  Reliability 

OUR 
PURPOSE 
We believe that 
our purpose is to 
deliver essential 
business solutions 
around the world 
and create long 
term sustainable 
value for the 
benefit of all 
stakeholders.

Read more page 16 

14

Bunzl plc Annual Report 2020

 HOW
create long term  
sustainable value...

A COMPOUNDING STRATEGY 
THAT CONSISTENTLY 
DELIVERS…

WITH SUSTAINABILITY 
A VITAL PART OF THE 
EQUATION

ORGANIC  
GROWTH

RESPONSIBLE SUPPLY 
CHAINS

Read more page 28 

OPERATING MODEL 
IMPROVEMENTS

INVESTING IN A 
DIVERSE WORKFORCE

WHY
for the benefit for  
all stakeholders

Customers

Colleagues

Read more page 29 

ACQUISITION 
GROWTH

Read more page 30 

SUSTAINABLE AND 
EQUITABLE GROWTH

Read more page 31 

We deliver:
•  Growth opportunities
•  Strong track record
•  Resilience
•  Good return on invested capital
•  Strong cash generation

TAKING ACTION ON  
CLIMATE CHANGE

Environment

PROVIDING 
SUSTAINABLE 
SOLUTIONS

We provide:
•   Industry-leading supplier audits  

and control

•  Decentralised business model that is 
  supportive of a focus on our colleagues
•   Carbon efficiency through consolidation
•   Supplier flexibility to source alternative 

and more sustainable products

Shareholders

Suppliers

Communities

Read more page 42 

Read more page 60 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020

15
15

Strategic report 
 
Our core values

AN ETHOS AND 
VALUES THAT 
UNITE OUR 
DIFFERENT 
GEOGRAPHIES 

This pandemic has reinforced our belief 
that our greatest asset is our people. 

16
16

Bunzl plc Annual Report 2020

 OUR SHARED BELIEFS
During the year we conducted an extensive 
review into what our employees believe sets 
Bunzl apart from others. These beliefs show 
what is most important to Bunzl’s people 
and demonstrate how the Group’s purpose 
and values run through the organisation. 

We Believe...

•   that the safety and security of our people  

is our first priority; 

•  that through diversity, we build strength;

•   that an entrepreneurial spirit provides  

endless possibilities;

•   that together we can achieve anything;

•   in creating a sustainable environment 

for us and those who follow;

•   that through innovation we find more 

dynamic solutions;

•   that it’s our business to enhance  

our customers’ business;

•   that our global supply chain brings local benefits;

•   that investing in our local communities  

is the right thing to do;

•   that technology enables success;

•   that motivated people create happy customers; and

•   that at Bunzl, everyone counts.

We...

•  are transparent; 

•  show humility; 

•  are reliable; and 

•  are responsive.

Read more page 59 

A responsible business 

We have taken actions as a responsible business operating 
throughout the pandemic that reflect our values.

•  The safety of our employees has been our top priority.

•  We have continued to regularly check in on the well-being 

of our people throughout the pandemic, which has 
included local surveys, a Group wide pulse survey and 
virtual listening sessions with members of the Board.

•  We have rewarded our front line heroes, from our 

warehouse staff to our delivery drivers, in a range of ways 
from regular performance bonuses and one-off ‘thank you’ 
bonuses to gift cards, meals offered between shifts and 
personal protection equipment products supplied for 
family members. 

•  We have returned all government assistance initially 

received, with the stronger parts of the business able to 
support those operations which have been more adversely 
impacted by the pandemic.

•  Bunzl’s Group wide employees at the end of the year had 

grown by 5%.

•  During 2020, the Group substantially increased its 

donations to charities with senior management salary 
reductions at the start of the year donated on top of a 
general increase in Group donations. 

+5%

Group wide employees

Bunzl plc Annual Report 2020

17

Strategic reportOur business model

ESSENTIAL 
BUSINESS SOLUTIONS

We provide our customers with essential items 
that are necessary for their businesses to operate. 
We reliably source, consolidate and deliver these 
items through customised solutions, providing 
both efficiency and value-added benefits.

OUR SOURCES OF  
COMPETITIVE 
ADVANTAGE

Unique service offering
Our unique service offering is at the heart 
of the Bunzl business model and the reason 
our customers choose to buy from us. Our 
customised solutions enable us to add value 
to our customers’ operations ensuring they 
receive their orders on-time and in-full 
whatever their requirements. 

Our people
Our 3,300 expert sales people supported 
by 2,600 locally based customer service 
specialists use their deep and detailed 
knowledge to work with customers to ensure 
that they receive the best possible advice on 
all product and service related matters. Our 
dedicated warehouse teams ensure orders are 
picked to a high degree of accuracy and our 
drivers represent Bunzl on a daily basis as the 
main face-to-face contact with our customers. 

Decentralised model
With a decentralised operational structure, our 
enthusiastic, experienced and knowledgeable 
management teams, including many former 
business owners, are able to focus on our 
customers’ needs in their local markets and 
create an entrepreneurial environment, while 
retaining full responsibility for the financial 
performance of their businesses. 

Global sourcing
Our global scale and strength of relationships 
with multinational and local suppliers, together 
with the benefits of our Asia sourcing and 
auditing operation based in Shanghai, allow 
us to provide a broad range of responsibly 
sourced and competitively priced products, 
including an extensive range of own brand 
and sustainable items.

International scale
With operations in more than 30 countries,  
our extensive distribution networks mean we 
can deliver to customers on a local, regional, 
national and international basis, giving them 
complete flexibility.

Digital capabilities
Our e-commerce platforms increase the 
efficiency of our operations while enhancing 
the experience for our customers. These 
include options, such as budgetary controls, 
closed specific product lists and branded 
portals for our customers.

Acquisition track record
We have a strong track record of making and 
successfully integrating acquisitions, helping 
us to extend our geographic footprint while 
at the same time enabling our acquired 
businesses to continue to feel ‘local’. Since 
2004 we have acquired 172 businesses.

OUR CAPITAL  
ALLOCATION 
PRIORITIES

Cash flow
Our businesses are highly cash generative and 
since 2004 we have turned on average 98% of  
our operating profit into cash. This high cash 
generation together with our disciplined 
approach to capital allocation allows us to 
continue to pay a growing dividend, reinvest to 
deliver organic growth and grow our business 
by acquisition. 

Reinvestment
We continue to reinvest in our operations, 
including in our IT systems and e-commerce 
applications, vehicle routing and warehouse 
management systems and by consolidating 
and upgrading our warehouses. Our net 
capital expenditure in 2020 was £31.9 million.

103%

of adjusted operating profit into cash

Acquisitions
Applying our disciplined and controlled 
approach, we have been able to commit  
£3.9 billion of cash generated to 172 
acquisitions since 2004 while maintaining  
a prudent approach to net debt.

Dividends
Our dividend has grown every year for 
28 years at a CAGR of 10% per annum. We are 
committed to ensuring sustainable dividend 
growth in-line with our progressive policy. 

Read more page 27 

DELIVERING LONG TERM SUSTAINABLE VALUE TO OUR STAKEHOLDERS

18

Bunzl plc Annual Report 2020

 OUR SERVICE OFFERING
By providing our customers with a broad range of essential 
items, readily available from stock, they are able to focus on 
their core businesses, achieve purchasing efficiencies and 
savings and minimise their working capital requirements.

One-stop-shop

Value-added 
services

On-time, 
in-full  
delivery

WE SOURCE
Read more page 20 

Expert 
knowledge  
and advice

Delivery  
options

CUSTOMISED 
SOLUTIONS

One order,  
one delivery,  
one invoice

WE CONSOLIDATE
Read more page 22 

Customised 
digital  
solutions

WE DELIVER
Read more page 24 

Sustainability 
expertise

Local and 
national 
distribution 
network

Competitively 
priced  
products

Market sectors

Grocery

Foodservice

Safety

Retail

Cleaning 
& Hygiene

Healthcare

Other

DELIVERING LONG TERM SUSTAINABLE VALUE TO OUR STAKEHOLDERS

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020

19
19

Strategic reportOur business model – source, consolidate, deliver

WE SOURCE 
RESPONSIBLE 
SUPPLY CHAIN, 
RESPONSIVE 
TEAMS

20

Bunzl plc Annual Report 2020

 Our teams quickly and efficiently 
sourced vital, quality supplies 
during a year of unprecedented 
challenges.

Value-added services
Our deep industry knowledge enables  
us to offer extensive value-added services  
to our customers. These include bespoke 
and printed product management,  
product training, design and installation 
services, contract mobilisations and 
sustainability expertise.

c.150 

operating businesses  
across Bunzl

19,853 

employees with c.3,300 expert  
sales people and c.2,600 customer 
service specialists

>20 

year average relationship  
with the Top 40 customers  
in North America

Global sourcing
We source and procure branded, own  
brand and unbranded products globally, 
working with suppliers to give our customers 
access to the best and most suitable products 
and solutions to meet their needs. Our scale 
allows us to source competitively priced 
products through a large network of 
multinational and local suppliers and, using 
our Asia sourcing and auditing operation, 
ensure quality and ethical sourcing. As  
a distributor, we are not tied to particular 
products and can therefore help our 
customers to source the right products for 
their specific needs.

Local, customer-centric model focused 
on solutions
With a decentralised operational structure, 
Bunzl’s experienced and knowledgeable 
teams are able to focus on their customers’ 
needs in their local markets and create an 
energised entrepreneurial environment, 
but with access to investment enabled by 
Bunzl’s scale. We are a solution provider 
and work with customers to determine the 
most appropriate products for their needs, 
including providing specialist advice 
around environmental solutions and health 
& safety requirements. We further provide 
management information tailored to specific 
needs ranging from consumption data 
versus budget, compliant ordering, market 
intelligence and supply chain studies.

Bunzl plc Annual Report 2020

21

Strategic reportOur business model – source, consolidate, deliver continued

WE CONSOLIDATE
SMART, 
CUSTOMISED 
SOLUTIONS

22

Bunzl plc Annual Report 2020

 Our distribution centres have 
remained open and, with new 
ways of working, we continued  
to consolidate and deliver products 
to our customers.

492

warehouses worldwide

66%

of orders digitally received  
in 2020

One-stop-shop
By applying our resources and consolidating 
a broad range of products into our extensive 
warehousing infrastructure, we are able to 
offer our customers an efficient one-stop-
shop solution with a single delivery to an 
agreed site. On one pallet delivered directly 
to each site we can ensure our customers 
have everything they need from cleaning 
materials to customised safety goggles, 
efficiently consolidating products from 
multiple suppliers in one delivery and 
through one invoice. This ensures our 
customers can focus on their business, 
whilst also ensuring both economic and 
environmental efficiencies. 

Customised digital ordering
With personalised digital solutions we 
enable customers and their employees to 
seamlessly order when further products are 
needed. We are able to offer electronic order 
processing through webshops, including 
customised versions, apps and Electronic 
Data Interchange, together with further 
enhancements, such as budgetary controls.

Carbon efficient model
Our consolidation model drives a reduced 
carbon footprint in comparison to 
competitors who process smaller, 
unconsolidated orders.

Bunzl plc Annual Report 2020

23

Strategic reportOur business model – source, consolidate, deliver continued

WE DELIVER
DELIVERY MODEL 
SUPPORTIVE  
TO CARBON 
EFFICIENCIES

24

Bunzl plc Annual Report 2020

 Reliability is an essential 
component of our service and, 
despite the significant challenges 
faced, our teams have adapted  
to continue to deliver throughout 
the year.

Extensive distribution network
Due to our extensive branch network and  
a combination of our own fleet and third 
party delivery options, we are able to deliver 
to local, regional and national customers 
wherever their location.

On-time, in-full delivery
Reliability is key to our customers. We 
provide an on-time and in-full service by 
maintaining high product availability.

Tailored offering
We adapt our delivery options to suit our 
customers’ needs, including direct to site, 
warehouse replenishment and cross-dock 
deliveries where we deliver to customers’ 
hubs for onward delivery by them to their 
own sites. 

An example relationship 
with a customer in  
the US

Key products sourced: Paper items, 
packaging and cleaning products

Number of suppliers utilised in 2020: 307

Own brand utilisation: Various products 
(including gloves, disinfectant and bin bags)

Level of account manager interaction: Daily 

Average number of units in each delivery: 
97 units of various SKUs

Sustainability requirements: The customer 
has joined the Ellen MacArthur Foundation 
and so Bunzl is helping them to transition to 
alternative product options

Digital offering: Online portal customised 
so that each of the customer’s c.800 stores 
can replenish items from a customised list 
depending on their individual stock levels 

Number of sites  
delivered to in 2020

c.800

Number of deliveries  
made in 2020

42,000

Number of SKUs  
delivered in 2020

2,300

Bunzl plc Annual Report 2020

25

Strategic reportInvestment case

A STRONG TRACK RECORD  
FOR DELIVERING GROWTH

Bunzl has a compounding growth strategy that 
consistently delivers, with sustainability a vital  
part of the equation.

A DIVERSIFIED, 
BALANCED AND 
RESILIENT 
BUSINESS

A CONSISTENT  
AND PROVEN 
COMPOUNDING 
STRATEGY

SIGNIFICANT 
OPPORTUNITIES 
FOR FUTURE 
GROWTH

•  Global presence in 31 countries

•  Profitable organic growth

•  Significant opportunities to grow  

•  Six customer focused market sectors

•  Operating model improvements

•  Fragmented markets

•  Disciplined approach to self-funded 

•  Long term customer and supplier 

relationships

Revenue CAGR since 2004

+9%

Adjusted operating profit CAGR 
since 2004

+10%

acquisitions

Average organic revenue growth 
since 2004

+c.2%

Acquisitions since 2004

 172

Self-funded committed acquisition 
spend since 2004

£3.9bn

in existing countries

•  Scope for further geographic and 

new sector expansion

Committed acquisition spend in 
2020 on businesses in existing 
markets

£445m

Net debt to EBITDA, excluding 
leases, provides substantial 
capacity for further self-funded 
acquisitions

 1.5x

26

Bunzl plc Annual Report 2020

 SUSTAINABLE  
AND EQUITABLE 
GROWTH

DISCIPLINED 
FINANCIAL 
MANAGEMENT

•  Industry-leading supplier audits  

•  Consistently strong cash conversion

and control

•  Carbon efficiency through 

consolidation

•  Supplier flexibility to source 

alternative and more sustainable 
products

•  Decentralised business model that  

is supportive to a focus on our 
colleagues

In-person supplier audits in Asia 
over 2020

680

Scope 1 and 2 tonnes of CO2e per 
£m revenue since 2010

-c.50%

•  Efficient capital allocation

•  Strong balance sheet

ROIC

 16.2%

RAOC

45.4%

Cash conversion

 103%

A LONG TERM 
TRACK RECORD  
OF RETURNS FOR 
SHAREHOLDERS

•  Sustained increases in revenue, 
adjusted operating profit and 
adjusted earnings per share

•  Long term dividend growth and total 

shareholder return

•  A focus on ensuring that future 
growth remains sustainable

Annual dividend growth

28 years

Adjusted earnings per share 
growth

31.7p

in 2004
to

 164.9p 

in 2020

Bunzl plc Annual Report 2020

27

Strategic reportOur strategy

LONG TERM  
SUSTAINABLE VALUE 

A compounding strategy that consistently delivers, 
with sustainability a vital part of the equation.

Our strategy is founded on a focus  
on organic growth, operating model 
improvements and growth through 
acquisition, with a commitment that  
this growth is sustainable and equitable. 
Within these core pillars, our strategic 
priorities enable Bunzl to maintain and 
strengthen its competitive advantages. 

Organic growth

We are constantly looking to  
grow Bunzl organically, both by 
expanding and developing our 
business with existing customers  
and by gaining new business with 
additional customers.

Winning new customers
By showcasing our unique service 
offering, our sales specialists are  
able to show potential customers that  
we can reduce or eliminate many of the 
hidden costs of in-house procurement  
and distribution or fulfil their needs  
more effectively. 

Digital investment 
During 2020, we launched eight new 
webshops across six of our Latin America 
markets. These new webshops are 
predominately focused on the safety sector 
and have been developed to enhance 
customer experience and further 
differentiate Bunzl’s proposition. In 
addition, we have continued to develop 
other technology solutions which simplify 
the ordering process for customers in the 
region, such as an ability to track orders 
and assign order limits. Whilst digital 
penetration in Latin American markets  
is lower than in some of Bunzl’s other 
markets, digital ordering is growing 
strongly and we have been able to leverage 
our global experience to support the 
acceleration of investment in the region. 
Overall, our investments into digital 
technology contributed to a meaningful 
increase in orders placed digitally in  
Latin America over 2020.

Market leading customers
Our customers are often the market 
leaders in their chosen sector and 
therefore, as their businesses grow,  
the need for our products and service 
solutions also increases, thereby 
contributing to our organic growth.

Expanding our offering
Once we have established a good 
relationship with a customer, by using  
our knowledge of the customer’s needs, 
we aim to deepen and develop that 
relationship. This can be achieved by 
expanding our product offering, either 
with branded or own brand products or 
providing additional value-added 
services. Our ability to provide expert 
knowledge and advice on our customers’ 
product and service needs, including in 
relation to complex sustainability issues, 
also helps to drive additional sales.

Contract renewal 
During 2020 Bunzl renewed a multi-year 
contract with a logistics customer in the 
Netherlands. We are now their preferred 
supplier of around 1,000 products, up from 600 
previously, across branded items, packaging 
materials, disposables and transport 
packaging. The contract was secured on the 
strength of our commitment to sustainable 
solutions and our levels of customer service. 
The sustainable solutions of particular 
importance to this customer include air 
reduction on packaging which improves 
transport-related carbon, thinner products 
which reduce waste and green packaging. 
Also, we now provide the customer with a 
business intelligence tool to analyse data 
relating to their usage of all products sourced.

28

Bunzl plc Annual Report 2020

 Strategic report

Warehouse efficiency 
Bunzl Irish Merchants and Bunzl  
Cleaning & Safety Supplies moved into a 
new warehouse facility in 2020. The new 
warehouse features the highest Energy 
Performance Certification rating for a 
warehouse environment and has systems 
in place to harvest rainwater, electric 
chargers for vehicles and energy efficient 
lighting throughout. The move was driven 
by both business and environmental 
criteria and rationale.

Operating model improvements

We continually strive to improve  
the quality of our operations and to 
make our businesses more efficient 
and sustainable. We do this by 
investing in new warehouse facilities, 
routing systems, IT systems and 
digital capabilities, as well as 
implementing and sharing best 
practice operational procedures. 

Global purchasing
By using our global scale with suppliers, 
we obtain purchasing synergies which 
we share with our customers in the form 
of competitive selling prices.

Consolidating warehouses
We continuously review strategic 
opportunities to improve our warehouse 
footprint in order to drive efficiencies as 
leases come to an end. 

Sharing best practice
We use our experience and expertise from 
our international businesses to share best 
practice across the Group. 

Environment
We focus on environmental initiatives, 
such as energy efficient lighting and 
reducing our waste packaging, which also 
lead to cost savings.

Routing and safety systems
By installing routing and safety systems, 
we are able to minimise distances 
travelled and encourage safe and efficient 
driving practices, thereby reducing fuel 
and other transport costs.

IT systems
We are continually upgrading our IT 
systems and increasing functionality to 
improve our customer service through 
areas such as management reporting and 
customer budgetary controls.

Digital capabilities
Our industry leading e-commerce 
solutions have increased the efficiency  
of our operations and the ease of doing 
business for our customers and suppliers.

UK finance shared service centre
During 2020, the UK & Ireland business kicked off a project to create  
a finance shared service centre to support all operating companies  
in the UK, covering general accounting, accounts payable and cash 
management. This will not only drive efficiencies and further enhance 
controls but will also allow the operating business finance functions to 
focus more on commercial support. This is a significant project for the  
UK & Ireland team, with 20 operating companies included in the scope. 

Bunzl plc Annual Report 2020

29

Strategic reportKey acquisition parameters
In considering acquisitions, we target 
businesses which meet certain specific 
parameters. These include businesses: 
selling goods-not-for-resale to a fragmented 
customer base; whose products represent 
a small percentage of total customer spend; 
whose markets have scope for further 
consolidation and synergies; and with 
attractive financial returns.

Growth in existing countries 
Our markets are very fragmented and as a 
result there are numerous opportunities to 
develop through acquisition in the countries 
where we already have a presence. We do 
this by further penetrating the sectors in 
which we operate or by acquiring a business 
in a sector in which we do not currently 
operate within that country. 

Our strategy continued

Acquisition growth

We seek out businesses that satisfy 
key criteria, including having good 
financial returns often in resilient 
and growing markets, while at the 
same time providing opportunities 
to extract further value as part of the 
Bunzl Group.

Building our business  
in the Netherlands 
Our Netherlands business is almost three 
times larger than it was 10 years ago. Growth 
has been supported by 14 acquisitions since 
our entry into the market in 1994 with the 
purchase of Hopa, a foodservice business.  
The Netherlands business today has a 
presence across all six of our main customer 
sectors although significant opportunities  
for further expansion remain. 

3x 

larger than 
in 2010

14 

acquisitions

25+ 

years of  
acquisition  
growth

1994
• Hopa

2007
• King

2010
• Sleegers 
• Van't Veer

2014
• Allshoes 
• De Ridder

2018
• QS

2005
• Gelpa

2008
• Worldpack 
• Weerstra

2011
• D-Care 
• Majestic

2015
•  Janssen 

Packaging

2019
• Coolpack

30

Bunzl plc Annual Report 2020

 Acquisition growth

Our commitment to grow our strategy
Sustainable and equitable growth

Bunzl is committed to sustainable 
and equitable growth. As the world 
navigates the continuing Covid-19 
pandemic and strives to ‘build 
back better’, the supply of essential 
products and services to end markets, 
such as grocery, foodservice, safety, 
cleaning & hygiene, retail and 
healthcare matter now more than ever.

Bunzl is a central player in these critical 
supply chains, providing everyday 
products and services that the economies 
and societies in which we operate depend 
on – from the PPE that keep doctors and 
nurses safe, to the containers that protect 
food in the supermarkets, and the 
packaging that enables home delivery 
of goods and meals. 

Unique position in supply chain
Crucially, we are a distributor not a 
manufacturer. That means we can 
respond quickly to changing customer 
needs and consumer trends. Our 
decentralised model, with around 150 
businesses across the world, means we 
are perfectly positioned to identify and 
seize on new opportunities and to serve 
our customers where and when they need 
us. That was clear in our ability to rise to 
the Covid-19 challenge.

It also means we are a proactive leader in 
the transition to a more sustainable and 
equitable future. As a major player in our 
industry, it is our responsibility to support 
our customers in determining and 
delivering their strategies. That is why 
we are a trusted partner to our customers, 
collaborating with leading companies 
across sectors to help them achieve their 
objectives and fulfil their ambitious 
sustainability commitments while at the 
same time growing our business. 

Working with our customers
We are collaborating with some of  
the world’s largest companies across 
Europe and North America on reducing 
their single use plastic footprint and 
transitioning to more sustainable 
products. This is just one example of 
how we build enduring and high value 
relationships with our customers which 
benefit Bunzl and this is increasingly 
becoming a condition of doing business. 
Of the last 10 UK & Ireland tenders we 
participated in, our sustainability 
credentials were a prerequisite for seven.

Integral to wider business strategy 
We grow by acquisition and it matters 
that potential partners see Bunzl as  
a place where they can benefit from 
Bunzl’s scale and experience – whether 
related to health & safety practices, 
employee training and well-being or 
the latest low-carbon products and 
operating processes.

As a leading FTSE 100 business, we  
are committed to creating financial and 
social value through a business model 
and corporate practices that benefit all 
stakeholders. We have committed to 
consistent disclosure of our material 
sustainability issues in alignment with 
the leading Environmental, Social and 
Governance (‘ESG’) standards and 
frameworks because it is clear to us that 
we can only deliver for our customers and 
grow our business when our employees, 
suppliers and communities succeed 
alongside us. 

Bunzl’s focus pillars
Our priority areas of focus are:

•  Responsible supply chain

•  Diverse workforce

•  Climate change

•  Sustainable products

Read more page 42 

Growth in new countries
We are truly international, having grown 
from a business with operations in 12 
countries in 2003 to one with a presence 
in more than 30 countries today. However, 
there are a number of potentially 
attractive countries where we do not 
currently operate, which gives us 
potential for further future growth.

Evolving the US 
business through 
acquisition over 
10 years 
Bunzl North America revenue and profit 
has more than doubled in the last 10 years 
with this growth supported by a number of 
acquisitions. Acquisitions have also helped 
to diversify the business with the percentage 
of revenue from grocery and foodservice 
redistribution activities decreasing within 
the mix, while safety, agriculture, cleaning 
& hygiene and non-food retailing have 
increased. Diversification is an important 
element of the Bunzl model and strongly 
supported the Group’s performance in 
2020. Examples of acquisitions that have 
contributed to the development of the  
North America business area include 
Tillman in 2015 which broadened our 
safety presence and Wesclean in 2013 
which enhanced our cleaning & hygiene 
presence in Canada. We have completed  
35 acquisitions in North America since 
2010, including the acquisitions of Joshen 
Paper and Packaging, MCR Safety and 
Snelling in 2020.

Bunzl plc Annual Report 2020

31

Strategic report 
 
Key performance indicators

MEASURING OUR 
STRATEGIC PROGRESS 

We use the following key performance indicators 
(‘KPIs’) to measure our progress in delivering the 
successful implementation of our strategy and to 
monitor and drive performance. 

Organic growth

Organic revenue growth %
Organic revenue growth %

5.3

4.3

4.3

0.3

(0.2)

16

17

18

19

20

Acquisition growth

Acquisition spend £m
Acquisition spend £m

616

445

184

183

124

16

17

18

19

20

Increase/(decrease) in revenue for 
the year excluding the impact of 
currency translation, acquisitions 
during the first 12 months 
of ownership and disposals.

Organic revenue increase of 5.3% 
was driven by the strength of 
Covid-19 related sales.

Reconciliation of revenue growth 
Reconciliation of revenue growth 
between 2019 and 2020 £m
between 2019 and 2020 £m

9,327

43

445

384

10,111

(88)

Revenue up 8% (9% at 
constant exchange rates) 
driven by underlying 
revenue growth, 
acquisitions made in 
2019 and 2020, and a 
small benefit from an 
additional trading day 
compared to 2019.

19

Currency 
translation

Impact of
additional
trading 
day

Under-
lying
revenue
growth

Acquisitions

20

Consideration paid and payable,  
together with net debt/cash 
assumed, in respect of acquisitions 
agreed during the year.

Committed acquisition spend  
of £445 million with eight 
announced acquisitions. 

Annualised revenue
Annualised revenue 
from acquisitions £m
from acquisitions £m

621

602

Estimated revenue which  
would have been contributed by 
acquisitions agreed during the 
year if such acquisitions had been 
completed at the beginning of the 
relevant year (see Note 26 on  
page 189).

201

148

16

17

18

97

19

20

Return on average 
Return on average
operating capital %∆ 
operating capital %*∆

55.9

53.1

50.7

45.4

48.4 36.9

Operating model improvements

Operating margin %∆ 
Operating margin %*∆

Ratio of adjusted operating profit∆ 
to revenue. 

7.7

7.1

6.9

6.8

6.8

7.0

 Operating margin of 7.7% 
compared to 7.0% in 2019.

Excluding the impact of 
acquisitions during the first 12 
months of ownership, the 2020 
operating margin∆ was 7.7%, up 
from 7.0% in 2019 (restated at 
constant exchange rates).

Ratio of adjusted operating 
profit∆ to the average of the month 
end operating capital employed 
(being property, plant and 
equipment, software, right-of-use 
assets, inventories and trade and 
other receivables less trade and 
other payables).

 RAOC up to 45.4% from 36.9% 
in 2019 due to a higher return in 
the underlying business driven  
by an increase in adjusted 
operating profit and lower average 
operating capital.

16

17

18

19

19

20

IAS 17

IFRS 16

16

17

18

19

19

20

IAS 17

IFRS 16

32

Bunzl plc Annual Report 2020

 These KPIs reflect our strategic priorities of developing the business 
through organic and acquisition led growth and improving the 
efficiency of our operations as well as other financial and 
environmental metrics.

∆  Alternative performance measure (see Note 3 on page 158).
†   Included in the external auditors’ limited assurance scope.  

See the data assurance statement on the Company’s website, 
www.bunzl.com. The data for 2016, 2017, 2018 and 2019 was  
also assured.

Financial

Adjusted earnings 
Adjusted earnings
per share p∆ 
per share p*∆

164.9

129.6

132.4

132.2

119.4

106.1

16

17

18

19

19

20

IAS 17

IFRS 16

Cash conversion %∆
Cash conversion %∆ 

99

97

94

100

101

103

16

17

18

19

19

20

IAS 17

IFRS 16

Return on invested 
capital %∆ 

Return on invested 
capital %*∆

16.7

16.0

16.2

15.0

14.6

13.6

Non-financial

Scope 1 carbon emissions 
Scope 1 carbon emissions
Tonnes of CO2e per £m revenue
Tonnes of CO2e per £m revenue

Measured in accordance with the 
Greenhouse Gas Protocol applying  
Defra conversion factors.

12.6

11.3  11.4

10.7

9.5†

16

17

18

19

20

Scope 2 carbon emissions
Scope 2 carbon emissions 
Tonnes of CO2e per £m revenue
Tonnes of CO2e per £m revenue

4.5

3.7

3.6

3.2

2.9†

16

17

18

19

20

Scope 1 carbon emissions 
down 12% at constant exchange 
rates (down 11% at actual 
exchange rates) primarily 
due to unusual business 
circumstances, with activity in 
some businesses impacted by 
pandemic-related restrictions.

12 months to 30 September.

Measured in accordance with the 
Greenhouse Gas Protocol applying  
Defra UK conversion factors and 
IEA factors for overseas electricity.

Scope 2 carbon emissions down 
11% at constant exchange rates 
(down 10% at actual exchange 
rates) driven by the continued 
implementation of energy 
efficiency improvements such 
as low energy lighting.

12 months to 30 September.

Fuel usage 
Litres per £000 revenue

Diesel, petrol and LPG used in the  
Group’s own vehicles.

Fuel usage
Litres per £000 revenue

4.1

 3.7

 3.6

3.4

3.1†

 Fuel usage down 9% at constant  
exchange rates (down 11% at 
actual exchange rates) primarily 
due to unusual business 
circumstances with activity in 
some businesses impacted by 
pandemic-related restrictions.

12 months to 30 September.

Adjusted profit for the year∆  
divided by the weighted average  
number of ordinary shares in  
issue (see Note 8 on page 165).

At constant exchange rates,  
adjusted eps up 26.6% driven  
by a 20.9% increase in adjusted  
operating profit∆ and a reduction  
in net interest expense and a 
lower effective tax rate.

Operating cash flow∆ as a 
percentage of lease adjusted 
operating profit∆ (see Consolidated 
cash flow statement on page 148).

Another strong year of cash 
generation with cash conversion 
of 103% in 2020 and an average 
of 98% since 2004.

Ratio of adjusted operating profit∆ 
to the average of the month end 
invested capital (being equity 
after adding back net debt, net 
defined benefit pension scheme 
liabilities, cumulative customer 
relationships and brands 
amortisation, acquisition related 
items and amounts written off 
goodwill, net of the associated tax).

  ROIC up to 16.2% due to a higher 
return in the underlying business 
driven by an increase in adjusted 
operating profit and lower average 
operating capital.

16

17

18

19

19

20

IAS 17

IFRS 16

16

17

18

19

20

Bunzl plc Annual Report 2020

33

Strategic reportOperating review

NORTH AMERICA

‘ Our global sourcing capabilities and 
strong supplier relationships allowed our 
category management teams to quickly 
react and source in-demand categories 
to our customers.’

 Jim McCool 
 Chief Executive Officer, North America

MARKET SECTORS

FINANCIAL  
HIGHLIGHTS
Revenue

£5,843.8m

(2019: £5,473.2m)

7.2%† 

Adjusted operating profit*

£395.7m

(2019: £343.6m)

15.7%† 

Operating margin*

6.8%

(2019: 6.3%) 

†  Growth at constant exchange rates.
*  Alternative performance measure (see Note 3 on page 158).

In North America, revenue increased 7.2% to 
£5,843.8 million supported by the acquisition 
of Joshen Paper & Packaging in January, 
MCR Safety in September and Snelling in 
December. The business area saw organic 
revenue growth of 1.0% with significant 
growth in Covid-19 related products offset 
by a decline in revenue from other products 
resulting from the adverse effect of Covid-19, 
principally in the retail and foodservice 
sectors. The impact from previously 
announced lower sales to a large grocery 
customer as a result of account specific price 
and product specification changes during 
the first half of the year was partially 
reversed in the second half. The favourable 
mix to typically higher margin safety and 
cleaning & hygiene sectors, as well as some 
price inflation, supported margins over the 
year. This benefit more than offset the 
increased provisions relating to our credit 
exposure to customers in retail and 
foodservice. Further, with customers focused 
on navigating the pandemic, we saw a 
greater prevalence of contract extensions 
and lower tender activity. During 2020 North 
America delivered adjusted operating profit 
of £395.7 million with operating margin of 
6.8%, up from 6.3% in 2019.

In our largest business serving the US 
grocery sector, revenue increased by 6%, 
supported by the acquisition of Joshen Paper 
& Packaging at the beginning of the year 
although the business has had a short term 
dilutive effect on the operating margin. We 
saw a significant surge in volumes in the 
early stages of the Covid-19 pandemic, which 
subsequently stabilised modestly below 
prior year levels, albeit with a shift in the  
mix of products. Although demand for 
freshly prepared food packaging declined 
significantly, this was largely offset by 
increases in sales of PPE and cleaning 
& hygiene products, resulting in a more 
favourable margin mix. 

At the beginning of the year, our redistribution 
business was trading strongly above prior 
year levels, due to favourable organic growth 
as well as the impact of the acquisition of 
Joshen Paper & Packaging, but the 

34

Bunzl plc Annual Report 2020

 7,078

Employees

197

Locations

foodservice sector experienced a significant 
decline in revenue from the second quarter 
as Covid-19 related shutdowns impacted 
demand. We experienced sequential 
improvement throughout the second half 
of 2020 as foodservice outlets reopened, 
only to slow once again as a new round of 
restrictions and closures hit the foodservice 
industry during the fourth quarter. Overall, 
during 2020 foodservice revenue declined 
despite significant growth in disposable 
gloves and demand related price inflation, as 
well as a shift towards takeaway packaging. 
A focus on enhanced cleaning protocols as 
well as some underlying demand fuelled 
overall growth in our business serving the 
cleaning & hygiene sector. Overall, our 
redistribution business grew 8%. Our 
category management programmes are well 
positioned to help our key customers adapt 
quickly to changes in product categories and 
demand, leveraging our broad inventories 
and providing enhanced liquidity through 
improved inventory management. As part 
of a wider network review prior to the 
pandemic, we reduced excess capacity and 
streamlined the operations by consolidating 
two facilities in the Chicago market and 
closing a facility in Indiana. The agility 
afforded by our national logistics platform, 
global sourcing and internal product 
category management teams provided 
increased value and allowed us to partner 
with our customers on bespoke solutions, 
matching the rapidly changing dynamics 
in the grocery and foodservice sectors. 

Our retail supplies business was 
significantly impacted by Covid-19 related 
closures of department stores and clothing-
based retailers, with sales volume declines 
and increased customer credit risk exposure. 
We were able to mitigate some of the impacts 
by providing our customers with packaging 
and supplies to support their rapid shift to 
online trading and also by sourcing Covid-19 
related products to support their store 
reopening efforts, particularly in the home 
improvement sector. We continued plans 
for the optimisation and streamlining of 
our retail distribution facilities footprint,  
with the integration of two large facilities  

Wandanext

Bunzl is the exclusive distributor of Wandanext, a digital cleaning and management system which 
optimises cleaning activities and resources to improve hygiene in public spaces. The system has 
been developed with Bunzl Canada and provides real-time data and analytics on cleaning activities, 
consumption patterns and compliance with specific cleaning protocols for customers. This allows 
our customers to optimise their cleaning programmes, improve the user experience and reduce cost 
and waste. 

continues to benefit from its category 
management programmes with large 
convenience store operators covering a broad 
range of food packaging, store supplies and 
cleaning & hygiene categories, in 
collaboration with its wholesale partners.

Finally, our business in Canada also 
experienced significant Covid-19 related 
growth, principally in the safety and 
cleaning & hygiene sectors as well as 
product price inflation, overcoming declines 
principally in the foodservice sector.

in Pennsylvania finalised during the  
third quarter.  

Overall, our safety business grew strongly 
due to high demand for masks and 
disposable gloves and the impact of recent 
acquisitions, most notably MCR Safety. 
These gains were partly offset by the 
unfavourable impact of underlying declines 
in the industrial and oil & gas sectors. 

Our food processor business continued 
its history of strong organic growth and 
also benefited significantly from increased 
safety and cleaning & hygiene protocols 
in customer plants, mitigating declines 
associated with short term Covid-19 related 
plant closures. We leveraged our digital 
platforms and technologies to engage 
effectively with our customers with whom 
we have not been able to meet with  
in person.

Our business serving the agricultural 
sector enjoyed good growth, including the 
increased demand for prepacked food from 
consumers at grocery stores, and benefited 
from increased focus on sourcing and supply 
chain management. We continue to evolve 
our distribution footprint with the changing 
footprint of our customers to provide efficient 
and cost-effective value-added solutions as 
they migrate into new areas, principally  
in Mexico. 

Our business serving the convenience store 
sector saw good growth despite the negative 
impact of Covid-19 related shutdowns and 
greatly reduced travel. The business 

Bunzl plc Annual Report 2020

35

Strategic reportOperating review

CONTINENTAL 
EUROPE

‘ Despite the challenges of 2020, we 
have continued to make progress on 
initiatives that we believe will support 
the business for the longer term. In 
particular, we have been working on 
enhancing our sustainability offering, 
providing responsible solutions and 
advice which is an important 
component of our differentiated value-
added proposition for customers.’

  Alberto Grau  
Managing Director, Continental Europe

MARKET SECTORS

FINANCIAL  
HIGHLIGHTS
Revenue

£2,127.3m

(2019: £1,829.8m)

15.6%† 

Adjusted operating profit*

£238.1m

(2019: £182.1m)

30.8%† 

Operating margin*

11.2%

(2019: 10.0%) 

†  Growth at constant exchange rates.
*  Alternative performance measure (see Note 3 on page 158).

Revenue in Continental Europe rose 
significantly, increasing by 15.6% to 
£2,127.3 million. Organic growth was 15.1% 
and was strongly supported by a number of 
significant government orders for masks and 
other Covid-19 related products which, 
together with a general increase in revenue 
from Covid-19 related products across a 
broad range of customers, more than offset 
the very challenging trading conditions, 
particularly in the foodservice sector. We 
benefited from delays to retendering activity 
and proactively extended existing contracts 
where possible. The acquisition of ICM at the 
end of October further supported growth. 
Despite an increase in provisions relating to 
our credit exposure from customers in the 
retail and foodservice sectors, margins grew 
strongly as a result of a mix change to higher 
margin sectors and own brand imported 
products, the meaningful operating leverage 
on larger Covid-19 related orders and price 
inflation on some Covid-19 related products. 
Adjusted operating profit rose by 30.8% 
to £238.1 million with operating margin 
improving to 11.2% from 10.0% in the prior 
year (up 130 basis points at constant 
exchange rates).

In France, both of our cleaning & hygiene 
businesses significantly benefited from 
increased sales of Covid-19 related products 
with strong growth in the public, healthcare, 
food processing and industrial sectors. Sales 
to contract cleaners were broadly flat as they 
saw lower levels of activity due to home 
working but cleaning requirements 
increased. Sales to the foodservice sector 
were significantly lower given the impact 
of lockdowns on our hotel, restaurant and 
contract caterer customers. These 
lockdowns also had a materially adverse 
impact on our two dedicated foodservice 
businesses. Our safety business benefited 
from a significant Covid-19 related order 
of masks from a government purchasing 
agency. Sales to other customers were 
slightly lower as several key customers, 
particularly in the aerospace sector, reduced 
their production capacity. Revenue overall 
in France, however, grew strongly, even 

36

Bunzl plc Annual Report 2020

 5,042

Employees

176

Locations

excluding the large government Covid-19 
related orders.

In the Netherlands, we enjoyed strong 
growth in the healthcare, cleaning & hygiene 
and e-commerce fulfilment sectors. Our 
safety business benefited from a substantial 
order for masks from a governmental 
organisation which we were able to fulfil at 
short notice with the assistance of our Asia 
sourcing and auditing operation. We also 
delivered significant levels of Covid-19 
related products to the Dutch police and 
sales of PPE to other customers also 
progressed well. Our grocery business 
recorded good growth after a slow start to 
the year during which some customers 
closed their fresh food stores and in-house 
bakeries during the first lockdown. Sales 
in our retail business were lower due to the 
lockdowns despite winning a significant 
order for hand sanitiser from an international 
retailer as it reopened its stores. Our 
foodservice business saw a significant fall 
in revenue as many of its customers 
were forced to close for part of the year. 
Coolpack, which was acquired in April 2019, 
continues to trade ahead of expectations. 
Total revenue in the Netherlands, excluding 
larger Covid-19 related orders, was broadly 
flat on the prior year.

In Belgium, our cleaning & hygiene 
businesses delivered significant revenue 
growth due to increased sales in the 
healthcare and facilities management sectors 
more than offsetting lower sales in the 
foodservice sector. We also provided 
Covid-19 related products to regional 
governments. Revenue at our grocery 
business declined mainly due to the loss 
of one larger account during the second 
half of 2019. 

In Germany, significant sales growth in our 
cleaning & hygiene business did not offset 
the decline in sales at our foodservice and 
specialist safety workwear businesses due 
to the lockdowns. In Switzerland, however, 
growth in the medical and industrial sectors 
more than compensated for lower 

Government Covid-19 orders

During 2020 our Continental European teams helped various governmental agencies to source 
Covid-19 related products. We were selected for these contracts due to our ability to source large 
quantities of high quality products that met regulatory standards at competitive prices and which 
we were able to deliver quickly and reliably. We were trusted because of the strength of our 
reputation as an established and financially strong supply chain operator. We sourced most 
of these products through our Asia sourcing and auditing operations. 

well. In Israel, sales were lower in the bakery 
sector and significantly lower in the 
foodservice sector due to lockdowns.

In Central Europe, sales grew well in all 
three countries in which we are present, 
namely Hungary, Romania and the Czech 
Republic, with strength in the cleaning & 
hygiene and safety sectors as well as the 
food processing sector. We also won a 
significant order for Covid-19 related 
products from the Hungarian government.

foodservice sales. In Austria, our food 
packaging business reported lower sales, 
mainly due to a reduction in sales of products 
used in packaging food for the foodservice 
and education sectors as well as a reduction 
of sales of industrial packaging products. 

In Denmark, lower sales to the fitness and 
foodservice sectors were more than offset 
by growth in the cleaning & hygiene, safety, 
grocery and public sectors. In Norway, 
our catering equipment business saw 
significantly lower sales due largely to 
the impact of restrictions on hotels and 
restaurants and resulting lower investment 
in new equipment.

In Spain, our safety and medical businesses 
recorded strong growth which more than 
offset lower sales to the foodservice, contract 
cleaning and industrial packaging sectors. 
In Italy, our safety business suffered from 
lower industrial activity due to the lockdown 
in the first part of the year but recovered in 
the second half with full year sales only 
marginally behind 2019 levels, supported 
by sales of Covid-19 related products.

In Turkey, we saw significant growth in 
sales of disposable gloves to hospitals, food 
processors and grocery stores as increased 
demand and currency devaluation resulted 
in inflation. From the summer onwards we 
won a number of tenders to supply the 
Turkish government’s purchasing agency 
with disposable gloves due to our ability to 
source these reliably from Asia. Sales of 
safety products also progressed extremely 

Bunzl plc Annual Report 2020

37

Strategic reportOperating review

UK & IRELAND

‘  While some businesses have been 
harder hit by the pandemic than others 
all teams worked tirelessly to continue 
to support customers in new and 
innovative ways. By doing so, I believe 
we have strengthened many customer 
relationships over this period.’

 Andrew Tedbury
 Managing Director, UK & Ireland 

MARKET SECTORS

FINANCIAL  
HIGHLIGHTS
Revenue

£1,287.7m

(2019: £1,242.1m)

3.5%† 

Adjusted operating profit*

£68.6m

(2019: £87.1m)

(21.2)%† 

Operating margin*

5.3%

(2019: 7.0%) 

†  Growth at constant exchange rates.
*  Alternative performance measure (see Note 3 on page 158).

In UK & Ireland, revenue increased 3.5% to 
£1,287.7 million driven by organic growth of 
2.6% as well as the acquisition of Bodyguard 
Workwear in February and Abco Kovex in 
September. Growth was similarly enhanced 
by the sale of Covid-19 related products, 
despite the heavy weighting to the adversely 
affected foodservice and retail sectors. 
Despite the increase in revenue, adjusted 
operating profit reduced to £68.6 million, 
down 21.2% compared to 2019, and 
operating margin declined to 5.3%. 
Operating margin was meaningfully 
impacted by the declines in the foodservice 
and retail sectors, with the operating 
businesses servicing these customers 
largely standalone with limited scope for 
fixed cost sharing, and also due to an 
increase in provisions relating to our credit 
exposure in these sectors. 

Our portfolio of safety businesses saw 
strong growth during 2020. The demand 
for masks, gloves and eye protection 
increased significantly during the period 
as we provided a full range of quality 
assured products to our customers in 
government and industry. These sales 
helped to offset an underlying decline in 
the demand from manufacturing and 
construction customers who, in turn, 
suffered declines in production throughout 
the pandemic. Over the year, we continued 
to invest in digital solutions and further 
developed ways for our customers to control 
both quantity and quality of their products 
via our bespoke web offering. Towards the 
end of the year, we secured some new long 
term supply arrangements resulting from the 
UK government’s investment in transport 
infrastructure and, in addition, extended our 
contractual arrangements with many of our 
larger customers. 

In our cleaning & hygiene supplies business 
we saw increased demand for sanitisers and 
cleaning products as our customers sought 
to ensure the safety of their employees 
during the pandemic. However, with many 
of our customers’ offices closed and with 
their staff working remotely, our supply of 
everyday consumables, such as hygiene 

38

Bunzl plc Annual Report 2020

 3,808

Employees

94

Locations

paper and hand towels was negatively 
impacted. Despite this we continued to work 
with facilities management companies and 
local authorities to ensure customer sites 
could be supplied intelligently, with the 
correct volume of supplies prior to re-
opening after lockdown. We improved our 
vehicle telematics system during the period, 
providing important carbon impact data for 
our customers together with up-to-date 
information on their orders. 

Our grocery business experienced large 
increases in demand for Covid-19 related 
products. Working alongside our 
supermarket customers we sourced new 
products to help with the change in buying 
habits, including the move to more home 
deliveries. During the year we opened a 
brand-new purpose-built facility in Burton 
Latimer near Kettering to facilitate our 
growth and improve service levels, with 
efficiencies also achieved through the 
consolidation of one of our larger non-food 
retail packaging businesses into the site. 
Our non-food retail packaging businesses 
experienced mixed trading with e-commerce 
products, such as cardboard packaging and 
void fill growing rapidly on the back of an 
increase in lockdown influenced online 
consumer buying, although we saw a decline 
in high street packaging products such as 
branded bags.

The pandemic has caused a severe impact to 
our foodservice businesses, with a series of 
lockdowns and restrictions since March 
2020 limiting business to pubs, restaurants 
and hotels. Reduced footfall to offices and 
the declines in leisure and sporting events 
limited the activities of contract caterers, 
whose business then focused on supplying 
educational and hospital facilities. Despite 
the impact of Covid-19 related restrictions, 
we continued to supply products and 
services to those sectors which remained 
open and experienced good growth in food 
takeaway packaging. 

Conversely the pandemic has resulted in 
significant growth in all our healthcare 
related businesses. Although elective 

Sustainable packaging mandate in Ireland

During 2020, we helped one of our customers in Ireland to achieve their goal of removing all 
plastic packaging products that were at risk from future legislation in their market. We utilised our 
proprietary technology to assess their existing product range to determine what was at risk in order 
to provide alternative suggestions. We subsequently transitioned all of the identified products, which 
were largely single use plastics, to alternatives. Given our ability to source sustainable products we 
were able to achieve this within a month. In addition, to ensure a fully circular solution, we provided 
recommendations on waste procedures to support the switch to these sustainable solutions. 
Following the success of the project we are now working with the customer to source sustainable 
alternatives for other foodservice items.

surgery in UK hospitals has been depressed 
by approximately 40% and our volumes 
of standard hospital consumables have 
been curtailed, the demand for masks, 
gowns, visors and gloves during the final 
nine months of 2020 grew considerably 
as healthcare institutions sought to build 
up inventory of essential products. Whether 
supplying the NHS directly, or supplying 
nursing and care homes, the need for 
reliable, certified and consistent supply, 
backed up by our team of product and 
technical experts and very strong supply 
chains, resulted in a major surge in 
orders. Looking ahead, the high level of 
inventory held by our customers could limit 
future demand.

Ireland was significantly impacted by the 
pandemic as our sizeable foodservice 
businesses saw material declines associated 
with lockdowns and restricted hospitality. 
Those supplying the health service, 
government institutions and facilities 
management customers, however, grew 
as a result of the large demand for Covid-19 
related products. Despite the operational 
challenges provided by the pandemic, we 
moved into a larger purpose-built 
distribution facility close to Dublin airport, 
thereby improving our service to customers, 
and enhanced our digital offering with 
further investment in expertise. The flexible 
packaging distributor Abco Kovex based in 
Dublin, which we acquired in September, is 
integrating well and has enhanced our 

product offering and expanded our customer 
base in Ireland.

We also executed a number of pre-pandemic 
plans to consolidate other warehousing 
facilities, utilising technology to do so. In 
addition to the consolidation of two 
businesses into the new facility in Dublin, 
we also exited one catering warehouse in 
Durham by utilising our existing network 
of catering facilities. Furthermore, we have 
started to establish some shared service 
capabilities in finance and HR to drive back 
office synergies. We continued to develop 
our digital offerings with investment in 
finance AI tools and by allowing our 
customers to place orders with all their 
suppliers, including Bunzl, via our state-of-
the-art marketplace technology. We have 
also strengthened our sustainability 
credentials by building a team of dedicated 
experts, a full range of sustainable product 
alternatives and a complete set of 
sophisticated tools to give our customers 
valuable insights into their current and 
future purchases, helping them to manage 
their supply chain in a more responsible 
manner going forward. Finally, although 
Brexit provided some operational complexity 
and required us to increase our 
stockholdings in certain products to protect 
supply to our customers, our businesses 
have continued to operate without any 
material disruption.

Bunzl plc Annual Report 2020

39

Strategic reportOperating review

REST OF THE WORLD

‘ Digital capabilities enhance our 
customer offering and our investments 
continue to pay off with strong growth 
in the penetration of digital orders 
across Latin America over the year.’

  Jonathan Taylor  
Managing Director, Latin America

‘ Our sourcing and quality control 
operation in Shanghai has been a clear 
USP for the Group over the year. It has 
ensured that we could supply high 
levels of essential products that were 
quality assured and procured through 
an ethical supply chain.’

 Kim Hetherington  
 Managing Director, Asia Pacific

MARKET SECTORS

FINANCIAL  
HIGHLIGHTS
Revenue

£852.3m

(2019: £781.6m)

21.6%† 

Adjusted operating profit*

£104.2m

(2019: £61.6m)

94.0%† 

Operating margin*

12.2%

(2019: 7.9%) 

†  Growth at constant exchange rates.
*  Alternative performance measure (see Note 3 on page 158).

3,248

Employees

116

Locations

In Rest of the World, revenue increased 
21.6% to £852.3 million driven by organic 
growth of 17.6% as well as the acquisition 
in Brazil of Medcorp in January 2020 and 
SP Equipamentos in November. FRSA in 
Australia, which was acquired in November 
2019, further supported growth in 2020. 
Adjusted operating profit grew by 94.0% 
to £104.2 million with operating margin 
increasing from 7.9% to 12.2% from 7.9% 
in the prior year (up 450 basis points at 
constant exchange rates).  

Our businesses in Latin America were 
positively impacted by the pandemic with 
strength in our safety businesses and the 
ability to source Covid-19 related products, 
particularly gloves, delivering significant 
growth. In addition, we continued 
accelerating our digital investments with 
the launch of 10 new digital platforms across 
all our countries in the region, which 
supported a meaningful increase in digital 
orders placed over the year compared to the 
prior year.

In Brazil, our safety businesses saw very 
strong growth which was supported by price 
inflation as the demand for PPE increased 
dramatically and as a result of currency 
devaluation. In our foodservice business, 
demand for our gloves from multiple sectors 
remained very high throughout the year, 
generating high growth in sales. Our 
hygiene business, on the other hand, saw 
more modest growth as several large 
foodservice and institutional customers 
reduced their purchases as a result of 
pandemic-related restrictions. Over the year 
the business used the opportunity to develop 
a sustainable range of cleaning chemicals 
designed to meet a higher post Covid-19 
demand from its customers for sustainable 
cleaning and hygiene products. We also 
saw strong growth in sales in our healthcare 
business, led mainly by continued 
improvements in our medical business 
and bolstered by high demand for several 
Covid-19 related healthcare products. Our 
recent acquisition, Medcorp, produced a 
resilient first year performance broadly in 
line with expectations despite a reduction 
in routine hospital procedures during 
the pandemic.

In Chile, a good industrial recovery in 
the second half of the year, together with 
additional sales of Covid-19 related 
products led to strong growth in our safety 
businesses. Our safety footwear business, 
which had declined during 2019, 
successfully achieved a second half 
turnaround. In the foodservice sector, our 
catering supplies business deployed its 
supply chain and logistics expertise to meet 
high demand for PPE which successfully 
offset declines in its traditional foodservice 

40

Bunzl plc Annual Report 2020

 customer base and led to good growth in 
sales. The business continued to focus on 
its sustainable packaging solutions by 
developing a range for the growing home-
delivery market.

In Mexico, our safety business saw very 
strong growth as sales of Covid-19 related 
products more than offset declines in the 
industrial customer base. This growth, 
however, reduced as the year progressed 
due to the weaker underlying industrial 
demand in the country.

In Colombia, our Visca safety business 
benefited from strong PPE sales. In 
Argentina, our safety business also 
continued to deliver high sales growth due 
to both Covid-19 related sales and very high 
price inflation. Finally, in Peru, despite very 
weak underlying industrial demand 
throughout the year, sales grew strongly 
from the sale of PPE.

Asia Pacific, which is weighted to the 
healthcare and cleaning & hygiene sectors, 
performed strongly throughout the year. 
The business benefited from several large 
opportunities with state and federal 
government health departments as well as 
strong demand from the traditional customer 
base in aged, primary and community care. 
The increased volumes more than offset 
a downturn in our traditional hospitality 
customer base where customers were closed 
for extended periods or operating at reduced 
capacity due to pandemic-related restrictions 
in most states.

Our speciality Australian healthcare 
business had another good year and 
continued to build on the momentum seen in 
the first half of 2020. The existing customer 
base saw high demand for Covid-19 testing 
swabs, which offset reduced volumes in 
pathology and blood collection due to 
reduced patient visits to doctors’ surgeries, 
and the increase in hygiene awareness 
positively impacted traditional winter flu 
season demand.

Our Australian safety businesses 
experienced good growth due to increased 
demand and ongoing improvements and 
initiatives implemented over the past few 
years. Some parts of the business were 
adversely impacted by customer closures but 
were able to offset this impact with strong 
sales of PPE and hygiene products across 
the wider customer base. The business is 
in the process of expanding our cleaning 
& hygiene programme and made 
enhancements to our range of PPE which 
will complement our market offering. 

FRSA, our emergency services specialist 
distributor, finished the year strongly and 

Success of FRSA integration 

In November 2019, Bunzl acquired Fire Rescue Safety Australia (FRSA), a distributor focused on 
providing specialist safety and PPE products for fire, rescue and emergency response services. 
Integration during 2020 progressed according to plan, with the process being in-line with Bunzl’s 
approach to all acquisitions. In the first 100 days we focused on ensuring financial controls and 
standardised reporting systems were in place, we communicated Bunzl policies to our new 
colleagues, including health and well-being, HR processes and corporate responsibility, and 
reviewed IT and systems infrastructure. Our integration plan further included a safety audit and 
safety training and we refined purchasing opportunities early in the process. Bunzl’s formula allows 
businesses to maintain their local commercial autonomy while ensuring that they are appropriately 
integrated into the Group and given access to regional product, customer and supply chain support 
where desired. The integration has been a success with the business gaining new contracts over 
2020 as well as entering New Zealand.

Our safety business in Singapore had 
another good performance and was able 
to offset the slowdown in the oil & gas sector 
with an increase in the sales of PPE and 
cleaning & hygiene products. The business 
has benefited from work undertaken prior 
to the pandemic to expand their product 
and service offering across new and 
existing customers.

has settled well into the Bunzl family. 
The business was initially impacted by 
reallocation of government budgets towards 
healthcare but was able to offset this by 
growth in other categories. These budgets 
are expected to return to previous levels to 
ensure sufficient funds are available to 
meet the ongoing requirement to maintain 
essential fire safety services. We also 
expanded our service capabilities following 
a number of large contract wins and 
successfully started to service customers 
in New Zealand.

In Asia, our domestic safety business in 
China had a stronger performance, due to 
the increased demand for Covid-19 related 
products. The domestic end-user business, 
however, continued to be subscale and in 
recent years had been loss making with 
limited opportunities to develop own brand 
products. As a result, the decision was made 
to close this business and its main operating 
facility at the end of 2020 and to focus our 
China-based business on our export 
operations and value-added distribution 
services for Bunzl customers globally. As 
a result of this restructuring in China, the 
Group has incurred impairment charges 
on goodwill and customer relationships 
intangible assets of £14.8 million. 

Bunzl plc Annual Report 2020

41

Strategic reportSustainability

SUSTAINABILITY AT BUNZL:  
A VITAL PART OF THE EQUATION 

Our goal is for Bunzl to be a responsible and resilient 
organisation that inspires and implements solutions 
that protect the environment, while being 
commercially successful for our stakeholders.

In early 2020 we launched our new 
sustainability framework which brings 
together all strands of our responsibilities  
in this area as a large international company. 
It is based on our business model and  
the major sustainability trends facing  
our business. 

We have built on our approach this year by 
conducting our first materiality assessment 
to ensure our activities take account of the 
significant social and environmental topics 
that are of most interest to our stakeholders. 

We have also aligned our approach with,  
and identified our contribution to, the United 
Nations Sustainable Development Goals 
(‘UN SDGs’), (see page 56), developed a new 
climate change strategy and published our 
first report applying the recommendations  
of the Task Force on Climate-related 
Financial Disclosures (‘TCFD’), (see our 
index on page 84).

Our approach to sustainability is broad and 
our framework has been designed to cover 
all of our responsibilities in this area; from 
working with our suppliers to developing 
innovative new solutions and reducing our 
impact on the environment, to the health and 
safety of our teams and supporting charities. 
Our reporting this year focuses on our most 
material sustainability themes, as guided by 
our materiality assessment, but more detail 
is given on our work to contribute to the 
other issues covered by our framework in 
the ESG Appendix.

Our framework contains a number of 
commitments our operating businesses are 
working to deliver and, using the results 
from our materiality assessment, we will 
now work to set specific goals in the areas 
where we can make the most meaningful 
impact and generate the biggest results.

OUR FRAMEWORK  
FOR SUSTAINABILITY 

Delivering  
sustainable solutions

Our  
suppliers

Our  
business

Our  
customers

•  Making sustainability 

•  Investing in a  

•  Providing 

accessible

•  Responsible  

supply chains  
(key theme 1)

•  Working with our 
suppliers to deliver 
innovative solutions

diverse workforce  
(key theme 2)

•  Taking action on 
climate change  
(key theme 3)

•  Supporting charities 

and local communities 

sustainable 
solutions  
(key theme 4)

•  Expert advice on 
emerging trends  
and products

•  Partnerships to  
close the loop

Our values

Humility / Responsiveness / Creativity / Diversity /  
Customer-centricity / Reliability / Transparency

42

Bunzl plc Annual Report 2020

 ‘ Bunzl are more forward thinking 
than others in their marketplace and 
always demonstrate a collaborative 
approach to sustainability.’ 

  Bunzl customer, materiality assessment feedback

KEY SUSTAINABILITY THEMES
To ensure we continue to prioritise and report on the environmental, 
social and governance topics that are most of interest to our 
stakeholders we conducted our first materiality assessment in 2020.

1

Respecting human rights  
and driving broad-based  
growth through responsible  
supply chains

2

Investing in a diverse  
workforce and thriving  
communities 

Read more page 44 

Read more page 46 

3

Taking action on climate change  
by reducing emissions

4

Providing sustainable  
solutions and supporting  
circular economy techniques  
that keep waste out of nature

Read more page 48 

Read more page 50 

MATERIALITY  
ASSESSMENT

Read more page 54 

UN SDGs
We have identified 5 priority SDGs:

Bunzl plc Annual Report 2020

43

Strategic report 
 
 
 
 
 
Sustainability continued

 1RESPECTING HUMAN 
 1RESPECTING HUMAN 

RIGHTS AND DRIVING 
RIGHTS AND DRIVING 
BROAD-BASED GROWTH 
BROAD-BASED GROWTH 
THROUGH RESPONSIBLE 
THROUGH RESPONSIBLE 
SUPPLY CHAINS 
SUPPLY CHAINS 

SDG ALIGNMENT 

Read more on page 56

Why it matters

Our focus areas now

Global supply chains have expanded 
customer choice and lowered costs but  
this comes with a responsibility to ensure 
communities and workers’ rights are 
respected in the process. International efforts 
to protect human rights and guarantee 
employee well-being have made significant 
progress but challenges persist in many 
parts of the world. 

Our scale and industry-leading sourcing and 
auditing function based in Shanghai allows 
us to have a thorough level of oversight over 
our supply chain in the vital Asian sourcing 
market. This is a competitive advantage in 
our industry, with our 50-strong team 
regularly auditing direct suppliers in the 
region to ensure that the products they 
manufacture are of the highest quality and 
they are treating their employees fairly. 

If we find instances of forced labour or 
overtime or wage violations, we quickly get 
them resolved through in-depth engagement 
with the supplier. If resolution is not possible 
within a reasonable time frame (usually six 
months) then we terminate the relationship. 

We are committed to taking what we have 
learned and expanding our ethical sourcing 
principles across other sourcing areas in the 
Group, commissioning an independent 
review to benchmark our approach against 
best practice and extending the scope of our 
supplier audits to include ‘downstream’ 
environmental considerations, for example, 
raw material sourcing.

Auditing our supply chain – because 
we and our customers expect the 
highest quality and labour standards 
for the products we provide.

Product stewardship – we respect all 
legal requirements regarding raw 
materials and manufacturing processes 
that are relevant to our product ranges. 

•  98% of our supply chain in Asia, where 

we have the largest proportion of 
suppliers situated in countries identified 
in international rankings (such as the 
Global Slavery Index) as high-risk for 
human rights issues is currently 
covered by direct auditing and 
assurance practices.

•  During 2020, our team in Asia audited 

680 suppliers; 619 had no critical 
issues, while 61 underwent remediation 
efforts to bring them up to the required 
standard. Following these remediation 
efforts, we terminated relationships 
with 15 suppliers who failed to make 
enough progress.

We provide thousands of customers all over 
the world with essential hygiene and health 
products and renewable wood fibre materials 
sourced from branded suppliers make up  
a substantial component of these. 

•  We seek only to purchase responsibly 

sourced wood fibre products and will not 
knowingly accept from our supply chain 
any paper-based products that may 
contain wood fibre harvested illegally  
or sourced from protected forest areas.

•  22% of our global revenue comes  

from paper-related products and we  
source a significant proportion of  
these from leading global suppliers who 
practice sustainable forestry techniques 
that regenerate forests and maintain 
productive capacity. Many of the products 
we source are made from post-consumer 
recycled (PCR) content and our largest 
suppliers exclusively use material from 
certified sources. 

•  For example, all the wood fibre products 
we source from our largest global tissue 
supplier come only from sources that  
are certified according to FSC® or  
PEFC™ standards. 

•  In Bunzl Australia, 85% of the paper 
products in our washroom category  
(facial tissue, hand towels etc) are FSC® 
accredited with full traceability back  
to source.

44

Bunzl plc Annual Report 2020

   
‘  All wood fibre products sourced from our 
largest global tissue supplier come only 
from sources that are certified according 
to FSC® or PEFC™ standards.’

Next priorities for action

•  Continue to focus on enhancing our 
leading practices relating to supply 
chain oversight.

•  During 2021 we will commission an 
independent review of our approach  
to responsible sourcing, including a 
benchmarking exercise of our current 
approach against best practice.

680

suppliers in Asia  
audited during 2020

In Australia

85% 

of the paper products in  
our washroom category are 
FSC® accredited with full 
traceability back to source

Bunzl plc Annual Report 2020

45

Strategic report  
Sustainability continued

2INVESTING IN A 

DIVERSE WORKFORCE 
AND THRIVING 
COMMUNITIES 

SDG ALIGNMENT 

Read more on page 57

Why it matters

   Our focus areas now

The cohesion and inclusivity of the world’s 
workforces and communities are under the 
spotlight like never before, as businesses and 
societies grapple with persistent gender 
discrimination, systemic racism and local 
inequalities. Companies will not grow 
sustainably if they are unable to attract, 
retain and get the best out of diverse talent. 
Increasingly there is a greater focus of 
responsibility to the communities where  
they operate. 

Bunzl is a large family of local businesses 
serving multiple sectors across a wide 
range of geographies. The companies in 
our Group have a track record locally of 
creating an inclusive working environment 
where people can bring their best wherever 
they come from. However, we know there 
is more we can do to build on this diversity 
of talent to create opportunities for 
progression into leadership roles from 
under-represented groups. 

We are committed to improving the 
representation of women and those from 
minority ethnic backgrounds, particularly 
in the leadership population, and taking 
steps to ensure that we have a truly 
inclusive culture. 

Accelerating diversity and inclusive 
employer practices – because our 
people are fundamental to our 
future success.

•  We have doubled the number of women 
in our UK & Ireland management teams 
over the past 18 months. 

•  We have created a new role in North 
America: Senior Director of Diversity 
and Inclusion. 

•  Starting at the top of the organisation, 

we have increased the number of 
female members of the Board 
(appointing both Vin Murria and Maria 
Fernanda Mejía in 2020), moving us 
from 28.5% to 37.5% women on the 
Board. With Suzanne Jefferies added to 
our Executive Committee our female 
representation on the Committee has 
increased to 40% in 2020. 

•  For the first time, we have run our 
employee survey this year with the 
ability to analyse the data by ethnicity. 
This has started in North America and 
where we feel understanding how our 
people feel in different groups will 
benefit our people practices. The results 
told us that overall we have a highly 
engaged workforce with no significant 
differences reported for under-
represented employee populations. We 
will look to collect and review all 
employee survey data by ethnicity 
where it is permitted to do so.

Investing in local communities – because 
we are deeply embedded in the places 
where we operate.

We are very proud to have supported 
our local communities with tailored and 
relevant assistance during the Covid-19 
pandemic when it mattered most. Some 
examples include:

•  donating PPE to hospitals in Spain at the 

height of the Covid-19 pandemic in March; 

•  providing over one million masks to 
organisations across North America, 
including schools, hospitals, non-profit 
organisations and first responders; 

•  donating packaging containers to deliver 
15,000 lunchboxes in the UK for school 
children in need; 

•  supporting the Red Cross in New Zealand 
with their delivery of hot meals to those in 
need; 

•  using our sourcing strength to provide 
clear masks for those who lipread in 
Romania;

•  donating disposable products to a local 

foodbank in Scotia, New York; 

•  working with OzHarvest, a food rescue 
organisation in Australia which collects 
quality excess food from local 
communities and gives it to those in need; 
and

•  donating over £200,000 to support vaccine 
research, social justice programmes and 
food banks to support local communities 
in North America.

46

Bunzl plc Annual Report 2020

 Excellent 
engagement scores

At the end of 2020 we moved to a new way  
of understanding the views of our people. 
Historically Bunzl has surveyed employees 
globally once every two years through a mixture 
of online and paper surveys. As an organisation 
we wanted to move to a more digital solution that 
could be completed quickly and easily by 
everyone online either through a phone or tablet. 
Equally important was to use a solution that 
enables us to analyse the data by different 
employee segments, such as gender, tenure  
or age, giving us invaluable insights into how 
inclusive our culture is. 

We felt that during such a period of change with 
Covid-19, it was critical to give our employees the 
opportunity to share their views so we could listen 
to and better understand their perspectives and 
ideas. Our focus was to ensure that changes 
required to working practices were effective and 
that everyone felt safe while working for Bunzl 
during this difficult time. 

In November 2020 we surveyed all our 
employees and we are incredibly proud 
of the results we received:

responded during the survey period

74%
82%

would recommend Bunzl  
to a friend or family member

88%

are proud of the service  
we give to our customers

90%

know what to do if they have a 
concern about health and safety

While the Board and leadership team have  
closely scrutinised the results, the real power  
of the insights is at a local level. Hundreds of 
conversations are taking place to ensure the 
results are understood, actions are identified and 
there is a plan in place to monitor progress.  
We plan to conduct a more comprehensive survey 
of our employees during 2021.

Next priorities for action

•  Setting thoughtful targets on diversity and 
put the best monitoring framework for our 
organisation into place. 

A great place to work

Developing our people continues to be 
important for us and this year has given 
some opportunities for our leaders to stretch 
themselves by responding to the challenges 
created by the Covid-19 pandemic. We have 
made sure we support our people through 
this time and recognise the new skills they 
have had to develop and use. This support 
takes many forms, but includes formal 
coaching in all our business areas, the 
launch of a mentoring programme in 
Australia in 2020 and a new e-learning 
system in North America to enable easy 
access to core skills development. 

Formal development continues to be a high 
priority and in 2020 we have been able to 
move our core programmes to virtual 
classrooms, including the OverDrive 
Programme for Senior Leaders in North 
America, the Bunzl Ignite Leadership 
Programme in Asia Pacific with 80 
participants and the Global Senior 
Leadership Development Programme.

•  Continuing to balance the global 
and local needs of our business 
through measurement and action. 
In 2021 we will start by surveying 
all our employees to measure their 
engagement levels and gain 
meaningful feedback that will  
allow us to develop effective local  
action plans. 

Growing our talent pipelines and 
increasing the diversity of people we 
recruit and promote within the business 
is recognised as critical to our future 
success. Using only our internal talents 
we have developed a Global Employer 
Brand campaign that features Bunzl 
ambassadors for the values that matter 
to us as an organisation. This will help 
us attract a wider range of applicants. 

For our internal talent pipeline, in 2020, 
we have continued the work on 
developing those colleagues identified 
with high potential. In Continental 
Europe, the structured programme of 
assessment, quarterly review and tailored 
development plans continue for over 100 
leaders. In Latin America we have 
launched a new High Potential scheme, 
including an in depth assessment to drive 
their development plans. In North 
America we have expanded our high 
potential employee mentoring programme 
and in the UK & Ireland we have 
continued to develop our senior leaders 
with a programme focused on personal 
leadership development. 

Bunzl plc Annual Report 2020

47

Strategic report  
  
Sustainability continued

3TAKING ACTION ON 

CLIMATE CHANGE BY 
REDUCING EMISSIONS 

Why it matters

The next decade will be decisive in the 
world’s ability to tackle climate change. Its 
impacts are already with us, as extreme 
weather and biodiversity loss affects the 
communities least able to withstand it. 
Without concerted and ambitious action 
from companies and governments, climate 
change will have a devastating effect  
on our businesses and our daily lives. 

Bunzl is a one-stop-shop for many of the 
products our customers need, which means 
we are able to aggregate their orders from  
a range of sources into a single delivery  
and reduce transport miles and, as a 
distributor rather than a manufacturer,  
we do not operate energy intensive or highly 
polluting facilities.

However, we recognise that our direct 
operations, distribution network and  
supply chains are all part of the challenge 
and we applaud the ambition being  
shown by our customers in setting 
science based carbon reduction targets. 
We acknowledge the need for Bunzl to 
be part of the solution, rather than part 
of the problem. 

This is why Bunzl supports the 
recommendations of the TCFD. For the 
first time we are summarising our most 
material climate-related risks and 
opportunities, the potential impacts on 
our business and our strategy for assessing 
and managing these impacts. The full 
report is published on our website and our 
TCFD index is shown on page 84. We also 
report on our climate change performance 
through our annual response to the Carbon 
Disclosure Project (‘CDP’). In 2020, we 
received a B for our response to the 
CDP climate change questionnaire 
which represented an improvement on 
our B minus score achieved in 2019.

The action we take to reduce the impacts 
of climate change on both ourselves and our 
stakeholders contributes strongly to the  
UN SDG number 13 (see page 57).

SDG ALIGNMENT 

Read more on page 57

Our focus areas now

Cutting emissions across our business 
– because it is critical that we play our 
part in the global effort to limit 
warming.

•  Since 2010 the total carbon emitted 

from Bunzl’s operations has remained 
stable despite the business growing 
substantially and revenue doubling 
over the same period.

•  Our carbon efficiency (carbon 

emissions relative to revenue) has 
improved by more than 50% over the 
last 10 years. 

•  Most of our businesses in the UK & 

Ireland have been procuring renewable 
electricity for several years. Combined 
with our procurement activity in other 
countries such as the US and 
Switzerland, the total amount of 
renewable electricity we buy across the 
Group has increased to 15% in 2020. 

48

Bunzl plc Annual Report 2020

   
Efficient lighting technologies

Lighting is our highest contributor to our electricity consumption. With today’s 
advanced lighting technologies, the energy associated with illuminating a 
warehouse can be reduced by as much as 70% when compared to traditional 
lighting. Across the Group we have energy efficiency programmes to ensure that 
whenever there is an opportunity at one of our locations, we upgrade the lighting to 
Light Emitting Diode (‘LED’) fittings and implement other energy saving measures, 
such as occupancy sensors. In 2020 we completed another 16 LED retrofit projects 
in North America which will result in savings of 5.5 million kWh every year. These 
savings represent 7% of our Group electricity usage.

Our focus areas now

Next priorities for action

Impact and assessment

Starting to consider how we can 
reduce the impact of our vehicle fleet 
– because we recognise low-carbon 
transport is the future for our sales 
teams and distribution networks.

•  Bunzl Catering Supplies in the UK has 
been trialling the use of biofuel in its 
London fleet of vehicles. HVO 
(Hydrotreated Vegetable Oil) fuel is a 
second-generation biofuel made from 
100% renewable raw materials that 
offers net greenhouse gas (‘GHG’) 
reductions of up to 90% in comparison 
to standard diesel fuel. After successful 
trials, the project will be launched  
in 2021. 

•  We seek to minimise the number of 
miles that our vehicles travel on the 
road. Automated vehicle routing 
systems help our businesses to ensure 
deliveries are planned to limit the 
number of journeys made by each 
vehicle in order to reduce fuel usage 
and carbon emissions. Bunzl North 
America, which has the largest fleet of 
commercial vehicles in the Group with 
over 700 vehicles, has continued to 
implement a new dynamic routing 
system. The system rearranges our 
shipments to take place on the most 
optimal days, resulting in an overall 
mileage reduction, while retaining high 
customer service levels. In the 13 
locations where the dynamic routing 
system has been implemented, we have 
seen an 8% reduction of miles driven  
in 2020. 

•  Bunzl Australasia has commenced 
transitioning their company vehicle 
fleet to more fuel-efficient models, 
including hybrids. The change will 
result in a 24% reduction in overall fleet 
carbon emissions.

•  In 2021 we will work to set a new long 
term carbon reduction target to further 
reduce carbon in our operations in line 
with climate science. 

•  Working to understand and then develop 
an approach to address the GHG impact 
of our supply chain and other scope 3 
emissions during 2021. 

•  Continuing to report on our progress in 
line with the TCFD framework. See our 
TCFD index on page 84.

Assessing climate change scenarios 
and their impact on our business

In 2020, we undertook the Group’s first 
risk assessment using climate-related 
scenarios to better understand the long 
term impacts that climate change may 
have on Bunzl in the future. We focused 
our assessment on three alternative 
scenarios up to 2050. Two of our 
scenarios align with a global warming 
trajectory of 2°C by 2100 but differ in the 
speed and extent of decarbonisation over 
the next 30 years (orderly and disorderly 
scenarios). Our final scenario assessed 
the potential impacts of a world in which 
global warming exceeds 3°C by 2100 
(hot-house world scenario).

In each scenario, climate change could 
present a risk to Bunzl’s future financial 
performance (when assessed against 
Bunzl’s projected future profits). However, 
our assessment suggests that in no 
scenario do the climate-related risks 
assessed present a significant financial 
risk to the business (as defined by our risk 
management processes) and therefore we 
currently believe our business to be 
fundamentally resilient to the potential 
impacts of climate change. Moreover, the 
transition to a net zero economy will 
present good opportunities to the Group, 
specifically through the provision of 
environmentally friendly products and 
sustainability expertise to customers.

For more details on our  
climate change work see  
www.bunzl.com/sustainability

Bunzl plc Annual Report 2020

49

Strategic report  
Sustainability continued

4PROVIDING SUSTAINABLE 

SOLUTIONS AND SUPPORTING 
CIRCULAR ECONOMY 
TECHNIQUES THAT KEEP  
WASTE OUT OF NATURE 

Why it matters

Our focus areas now

Providing sustainable product 
solutions and expert advice on 
emerging trends and product 
categories – because a number of our 
customers want to reduce their plastic 
footprint and we can make that  
a reality.

•  We launched a Bunzl own brand range 

of sustainable products in Europe, 
Verive, for the foodservice, grocery and 
retail sectors. The new range not only 
provides solutions which comply with 
the EU Single Use Plastics Directive but 
also offers leading sustainability advice 
and training via a new digital web 
platform.

•  In addition to our formal sustainability 
teams, we have also appointed and 
trained 49 sustainability ambassadors 
in a number of our European and North 
American operating businesses who 
will work closely with our regional 
customers to help them achieve the 
packaging targets they are setting. 

Plastic pollution is one of the defining 
environmental challenges of our time. That 
is truer now than ever before, as the world 
steps up its use of hygiene products that 
keep us safe. When plastic is used only once 
or is not properly recycled, it damages our 
environment, pollutes our oceans and can 
enter the food chain. 

The daily running of our customers’ 
operations depends on the items we provide. 
In many cases no viable alternative to plastic 
exists today – especially when it comes to 
healthcare consumables like gloves and 
gowns and food packaging for the grocery 
and catering sectors. 

At Bunzl we recognise our responsibility  
to be part of the solution on designing out 
waste and ensuring less plastic ends up in 
nature. That is why we are working with our 
customers and suppliers to lead the industry 
towards a sustainable approach to 
packaging and plastics. 

Our scale and unique position at the centre 
of the distribution system means we are well 
placed to provide customers with trusted and 
objective advice on complex sustainability 
issues like the transition to a more circular 
economy, because the life of packaging does 
not end at the point of sale and neither does 
our ambition.

SDG ALIGNMENT 

Read more on page 57

•  Bunzl Australia and New Zealand’s 

Sustain and Revive own brand product 
ranges were designed to deliver positive 
sustainability outcomes. Sustain is made 
from paper and plant-based products 
produced using only renewable materials. 
Revive supports the circular economy with 
cold cups being made from recycled PET 
materials that are widely recyclable in 
Australia and New Zealand. In 2020, over 
39 million Sustain products were sold into 
the Australia and New Zealand market 
(which includes some paper-based 
products) and 31 million existing single 
use plastic items were replaced.

Appointed and trained 

In 2020, over 

49 

sustainability 
ambassadors in a 
number of our European 
and North American 
operating businesses

39m 

Sustain products were 
sold into the Australia 
and New Zealand market 

50

Bunzl plc Annual Report 2020

   
Our focus areas now

Next priorities for action

Supporting solutions across the supply 
chain to help close the loop – because we 
know that recycling systems are under 
strain and that it will take inventive 
cross-sector action to design out and 
better capture waste.

•  Our Allshoes business in the Netherlands 
has created a Circular Footwear Alliance 
(‘CFA’) in collaboration with two of their 
competitors, a partnership designed to 
create a circular economy system for work 
and safety shoes. Used work shoes are 
collected and dismantled before the 
materials are sorted, crushed and recycled 
or reused in new products. Since its launch 
earlier this year, the CFA has collected 
over 3,500 pairs of shoes from customers 
for recycling. 

•  Bunzl plc is funding the development of 
new waste management infrastructure 
and the provision of improved social 
services for marginalised waste picker 
communities in Mangalore, India. We 
are working with Plastics for Change 
who have developed a franchise model 
to create and fortify plastics recycling 
businesses to pay waste pickers decent 
incomes, train them in techniques  
that boost their incomes and make 
investments that benefit entire 
communities. The project will also 
prevent c.200 tonnes plastic reaching 
the Indian coastline.

•  We are accelerating our progress in 
providing alternative sustainable  
products, supported by the setting of new 
commitments in our larger and most 
relevant retail, foodservice and grocery 
businesses in 2021.

•  We are also looking to eliminate  

oxo-degradable plastic products from  
our ranges by 2025.

•  Finally we are continuing to support the 
development of new waste management 
infrastructure and supporting waste 
picker communities in areas of the world 
where it is needed most. 

Bunzl’s Circular Footwear 
Alliance has collected over 

3,500 

pairs of shoes from 
customers for recycling

Bunzl plc Annual Report 2020

51

Strategic report  
Sustainability continued

SUPPORTING A MORE  
CIRCULAR ECONOMY

1

Raw materials

cling

y
c
e
r
&
n
o

i

t

c

e

l

l

o

C

4

2
   D

e

s
i
g

n

&

p

r

o

d
u
c
t
i
o
n

SUPPORTING 
CIRCULAR 
ECONOMY 
TECHNIQUES 
THAT KEEP 
WASTE OUT 
OF NATURE

u s e

e

U s e   &   r

3

52

Bunzl plc Annual Report 2020

   
 
 
 
 
SOME OF THE MANY CASE STUDIES  
FROM ACROSS THE GROUP

1
Smart material 
choices

2
Designing for 
circularity and 
doing more  
with less

Expanded polystyrene is a 
material that will be banned  
by the EU Single Use Plastics 
Directive in 2021. In Europe we 
have supported customers to 
meet the requirements of this 
future legislation by launching  
a new range of expanded 
polypropylene products which 
use a mono-material with a 
substantially lower environmental 
impact that has proven to be 
easily and commercially 
recyclable through several trials. 

Earthwise Bag Company in 
North America has launched  
a new reusable bag that is made 
from ocean-bound plastic.  
Made with up to 90% recycled 
ocean-bound plastics, the 
materials are collected from 
at-risk communities where they 
would otherwise end up in 
oceans and waterways. Each 
bag offers From Shore to Store™ 
traceability and is certified by 
OceanCycle, a social enterprise 
focused on providing a chain of 
custody for plastics that prevent 
ocean plastic pollution. 

Bunzl North America has an 
exclusive agreement to supply  
a new reusable and infinitely 
recyclable aluminium cup to the 
on-premise/foodservice sector. 
The Ball Aluminum Cup™ is a 
new product launched to the US 
market that has been recognised 
in Fast Company’s 2020 World 
Changing Ideas Awards with  
an honourable mention in the 
consumer products category.

In the UK, we are launching 
lightweight reusable stainless-
steel cutlery for the catering 
and foodservice sectors  
that is both reusable and 
recyclable. This bridges the  
gap between customers who  
do not want to switch to  
wooden disposables but need  
an affordable, reusable option.

Bunzl Agriculture Group in 
North America has introduced 
new washable labels for plastic 
clamshell packaging made from 
a non-toxic film that is certified 
recyclable by the Association of 
Plastics Recycling.

3
Promoting 
responsible usage 
and reusable 
options

We have launched a new digital, 
reusable foodservice solution at 
a UK university. The university 
has been using Bunzl reusable 
packaging onsite for the past five 
years and this year they trialled 
a new digital platform that tracks 
the customers and their reusable 
packaging and encourages them 
to return it using an app.

They also introduced recyclable 
paper cutlery bags to minimise 
touch points when using 
reusable cutlery during the 
Covid-19 pandemic in onsite 
catering environments. This 
gives a hygienic option to 
customers who do not want  
to move to disposables. 

The East region of our 
Distribution Division in the US 
has worked to roll out a reusable 
bag initiative as the east coast 
faces stricter restrictions on 
single use plastic carrier bags.

4
Partnering to 
support closed-
loop solutions

Bunzl Catering Supplies  
has funded the behavioural 
change charity Hubbub’s  
‘In the Loop’ campaign, 
designed to install new 
recycling infrastructure for 
on-the-go packaging in UK 
city centres. Since the launch 
of the programme, 2.1 million 
packaging items have  
been collected for recycling 
across Leeds, Swansea  
and Edinburgh. 

We are working with 
WasteAid who share waste 
management and recycling 
skills in some of the world’s 
poorest places to fund  
new waste management 
infrastructure in two key 
locations in Bali, Indonesia  
to enable the collection, 
sorting and safe recycling  
of plastic waste. The projects 
will provide employment, 
protect children’s health  
and prevent plastic reaching 
the environment in an area 
that suffers greatly from 
marine pollution.

Bunzl plc Annual Report 2020

53

Strategic report  
Sustainability continued

HOW OUR KEY THEMES 
WERE IDENTIFIED: 
MATERIALITY ASSESSMENT

Our success as a specialist distribution and 
services Group is influenced by a constantly 
changing sustainability landscape that 
presents both risks and opportunities.  
It is critical that we keep abreast of the 
requirements of our stakeholders as new 
legislation is introduced, consumer habits 
and perceptions change and markets evolve.

To ensure we do this effectively and continue 
to prioritise and report on the ESG topics that 
are most of interest to our stakeholders, we 
conducted our first materiality assessment 
in 2020.

The purpose of this assessment was to:

•  identify new trends on the horizon, that 

could impact Bunzl’s ability to create value 
in the long term;

•  enable our businesses to respond to the 
issues that are of most interest to our 
customers and be ready to take advantage 
of opportunities to develop new products 
or services;

•  prioritise our resources for the 

sustainability issues that matter most to 
our business and stakeholders, so we can 
align commitments to the most important 
topics; and

•  enable us to report effectively on the most 

material issues and identify our 
contribution to the UN SDGs.

Step one:  
Identification of material topics

To assess the significance of these material 
topics to Bunzl we rated whether the  
topic was: 

•  a focus area for investors (e.g. ESG rating 
agencies, proprietary ESG assessments);

•  on the radar screen of governments and 

regulators;

•  representative of emerging trends in 

sustainability (including those resulting 
from the Covid-19 pandemic);

•  critical to Bunzl’s commercial and social 

licence to operate;

•  an operational or financial risk to the 

organisation; and

•  a pressure point for civil society, NGOs 

and think-tanks.

The first step in our materiality 
assessment was to identify the 
material ESG topics that relate to our 
business. We have defined material 
topics as those that reflect the 
organisations significant economic, 
environmental and social impacts  
or substantively influence the 
assessments and decisions of 
stakeholders.

We based our approach on the Bunzl 
business model and our existing 
sustainability framework. To ensure we 
captured all the relevant material topics, 
we have:

•  consulted the Sustainability 

Accounting Standards Board (‘SASB’) 
materiality map. The materiality map 
does not have a sector that directly 
represents Bunzl’s operating model, so 
instead we reviewed all of the general 
issue categories that are most relevant 
to our customers’ market sectors and 
ensured these were included;

•  identified the UN SDGs we contribute 

to the most by working with the  
social enterprise Support the Goals  
(see page 56);

•  included topics of interest that have 
arisen during conversations with  
key stakeholders over the past year  
(e.g. our customers); and

•  benchmarked our process against 

FTSE 100 peers.

We identified 12 material ESG topics 
covering 32 ESG issues that link to our 
business model and Group sustainability 
framework (see page 85).

54

Bunzl plc Annual Report 2020

 Step two:  
Stakeholders interviewed

To assess the importance of these  
topics to our external stakeholders, we 
developed a materiality survey that we 
took to four key groups; our customers, 
suppliers, investors and other external 
partners, for example, charities we  
work with. 

The survey introduced our sustainability 
framework, gave details of the material 
topics and their related issues and provided  
a quantitative scoring sheet together with 
some supplementary questions. For example, 
which of these issues do you believe are 
likely to emerge or increase in importance 
over the next few years?

We asked our stakeholders to complete the 
scoring sheet and rate the importance of 
each topic using a 1-5 (low to high) score. 
Their rating was based on whether they 
perceived the topic to be a priority for Bunzl 
and whether their perception of our business 
was significantly influenced by our 
performance on that issue. 

In total, 54 external stakeholders contributed 
to our assessment, including 37 of our 
customers and we held an interview with the 
majority of these to discuss their results.  
To see how we have been engaging our 
stakeholders across Bunzl on sustainability 
and other topics this year, see page 60.

Read more on page 60 

Step three:  
Plotting our materiality matrix and identifying our 
material ESG topics and key sustainability themes

OUR MATERIALITY MATRIX

s
a
e
u
s
s
i

n
a
g
n
i
r
o
c
s
s
r
e
d
o
h
e
k
a
t
s
f
o
%

l

s
r
e
d
l
o
h
e
k
a
t
s
r
u
o
o
t
e
c
n
a
t
r
o
p
m

I

e
c
n
a
t
r
o
p
m

i

i

h
g
h
y
r
e
v
r
o
h
g
h

i

High

Very High

Sustainable 
products

Climate change

Human rights

Diversity & 
inclusion

Talent  
development

Sustainable 
sourcing

Responsible 
marketing

Circular 
economy

Corporate 
governance

Health &  
wellness

Dialogue & 
partnerships

Charity & 
community

Significance to Bunzl (0–5 years)

The results from the materiality survey and 
stakeholder interviews showed the following 
ESG topics to be most important to our 
stakeholders: providing products and services 
with sustainable attributes; taking further 
action on climate change, supporting a more 
circular economy; sustainable raw material 
sourcing, and respecting human rights in our 
supply chain.

When these are aligned with the ESG topics 
that are most significant to Bunzl, the four key 
themes described in section 1 of this report 
emerge. Identifying these themes will help us 
prioritise the most important sustainability 
issues, inform our commitments in 2021 and 
beyond and provide a framework for us to report 
on our progress in the future.

Material ESG topic  
(very high or high  
score in matrix)

Sustainable sourcing 

Link to our  
business model

Alignment with  
our sustainability 
framework

Source

Our suppliers

Human rights 

Diversity & inclusion 

Climate change

Sustainable products

Circular economy

Consolidate

Our business

Deliver

Our customers

Key theme for Bunzl

Respecting human rights 
and driving broad-based 
growth through 
responsible supply chains 
(see pages 44 and 45)

Investing in people through 
diverse workforces and 
thriving communities (see 
pages 46 and 47)

Taking action on climate 
change by reducing 
emissions (see pages 48 
and 49)

Providing sustainable 
solutions and supporting 
circular economy 
techniques that keep waste 
out of nature (see pages 50 
to 53)

Bunzl plc Annual Report 2020

55

Strategic report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sustainability continued

Step four: Aligning our key themes to the  
UN Sustainable Development Goals  
and identifying Bunzl’s contribution

OUR PRIORITY UN SDGs

Identifying our priority goals
We have worked this year to identify the 
five priority SDGs that are most relevant 
to Bunzl and our stakeholders.

We started by linking each of the material 
topics that formed the basis of our 
materiality assessment to their most 
relevant SDG and held an internal 
cross-functional workshop with TBL 
Services, a certified B-Corporation who 
help businesses understand how  
to support the Global Goals, to  
identify the priority SDGs that Bunzl 
contributes to. 

Finally, we have used the results of our 
materiality assessment to understand 
which SDGs are most relevant to  
our stakeholders.

The United Nations Sustainable 
Development Goals (SDGs) are a 
blueprint to achieve a better and more 
sustainable future for all. They address 
the global challenges we face, including 
poverty, inequality, climate change, 
environmental degradation, peace  
and justice. 

We recognise our role as a responsible 
business to help achieve the UN SDGs and 
see them as a powerful tool to galvanise 
action for a more sustainable future. By 
identifying the goals we contribute to the 
most and working on initiatives that help to 
deliver their aims, we can make a positive 
contribution to their success. 

In 2020 we became a corporate member of 
the social enterprise initiative Support the 
Goals to demonstrate how we support the 
world’s most important action plan.  
Support the Goals is an initiative to rate  
and recognise the businesses that support 
the UN SDGs.

We are delighted that our work this year has 
been recognised with a 4-star rating and we 
will continue to report on our progress and 
identify our contribution to the SDGs in our 
future reports. 

SDG 8
Promote sustained, inclusive and 
sustainable economic growth, full and 
productive employment and decent  
work for all.

How we contribute
We expect all Bunzl suppliers to meet 
the same internationally recognised 
human rights, environmental and 
quality standards that we expect of 
our own businesses. These include 
meeting international requirements 
for workers’ welfare and conditions of 
employment, such as those set by the 
International Labour Organization 
(‘ILO’) and the Ethical Trading Initiative. 

Progress we have made
Through our industry-leading Asia 
sourcing and auditing function based 
in Shanghai, we have control and 
oversight over our supply chain in the 
vital Asian sourcing market. 98% of 
our suppliers in this region are covered 
by direct auditing and assurance 
practices and they are re-audited on a 
biennial basis. In 2020 we completed 
680 audits.

Next steps we will take
Expanding our assessment 
programme into other high-risk 
sourcing regions outside of Asia.

‘ We only have 10 years left to achieve 
the UN’s SDGs, so it’s vitally important 
every business gets behind these. 
It’s fantastic to see that not only has 
Bunzl already made significant 
progress towards the goals, it has 
a clear plan in place that considers 
where their business can make the 
greatest contribution in the future.’

  Colin Curtis, Founder and Director, Support the Goals

56

Bunzl plc Annual Report 2020

  
SDG 13
Take urgent action to combat climate 
change and its impacts.

SDG 12
Ensure sustainable consumption and 
production patterns.

How we contribute
Our efficient one-stop-shop  
operating model allows our customers 
to benefit from both a lower cost  
and a lower environmental impact  
of doing business. Thanks to our 
extensive operations footprint, our 
products are never far from where they 
need to be, allowing us to meet our 
customers’ needs quickly and easily, 
as well as reducing the number of 
deliveries, cutting fuel usage and 
carbon emissions. 

Progress we have made
Operational efficiency forms part of 
a long-established and successful 
strategy to develop our business and 
the reduction of energy consumption 
is an integral part of this. These efforts 
mean our carbon footprint has 
remained stable over the last 10 years 
while our revenue has doubled over the 
same time period. See pages 86 to 88 
for data on our carbon emissions and 
performance against our existing 
reduction target.

Next steps we will take
Setting a new carbon reduction target 
aligned to climate science for our 
global operations.

How we contribute
Because we are not tied to any 
particular raw materials, we can 
provide objective advice and expertise 
on sustainable products for our 
customers, work with them to find 
solutions for their sustainability 
challenges and collaborate with our 
suppliers and join the dots with end 
customer needs to bring innovative 
solutions to market.

Progress we have made
As well as working with customers  
to find sustainable solutions for the 
products they use, we are also 
supporting the creation of new waste 
management infrastructure. Working 
with a UK charity Sea-Changers, we 
have launched a new ‘coastal fountain 
fund’ for the provision of water bottle 
refill fountains at some of the UK’s 
busiest beaches. The programme aims 
to tackle the increasing problem of 
plastic bottles left behind along the 
coasts as marine litter. It is anticipated 
that the provision of the water refill 
stations will significantly reduce the 
numbers of non-reusable plastic drinks 
bottles on the beaches.

Next steps we will take
Setting new sustainable packaging 
commitments in our most material 
retail, foodservice and grocery 
businesses.

SDG 5 and 10
Achieve gender equality and empower 
all women and girls, and reduce 
inequality within and among countries.

How we contribute
Increasing the diversity of our workforce 
strengthens our business and enables 
us to respond to changing environments. 
By further developing an inclusive 
environment that encourages new ideas 
and innovation, we will improve our 
offering to customers and enhance our 
processes and ways of working. 

Progress we have made
We are taking action to address a 
common issue, the under-representation 
of women in senior roles. In the UK & 
Ireland we have created a network for  
a number of women with potential to 
advance into leadership roles within the 
Group. The ‘Inspiring Women in Bunzl’ 
network’s goal is to create a supportive 
and empowering culture for women to 
achieve their goals. In North America 
we have held several listening sessions 
called ‘Voices’ with employees from 
under represented groups to listen and 
therefore understand their experiences 
as the first step to addressing any issues 
that arise as well as attracting more 
people from these groups to work for us. 

Next steps we will take
We will replicate the Inspiring Women 
in Bunzl framework in other business 
areas through setting up their 
networks to achieve the same 
objectives. In the UK & Ireland we have 
turned our attention to creating a 
network of employees from different 
ethnic groups so they can inform and 
drive the actions to be taken to 
increase the numbers of employees we 
recruit, retain and promote from these 
groups. In North America we will 
combine our learning from the ‘Voices’ 
feedback with the results of the 
employee survey that can be analysed 
by different groups of employees to 
identify the key areas for focus.

Bunzl plc Annual Report 2020

57

Strategic reportSustainability continued

HOW WE GOVERN  
SUSTAINABILITY

During 2020 we established a new governance 
structure to implement our sustainability strategy 
and manage the delivery of the programme across 
the Bunzl Group.

SUSTAINABILITY GOVERNANCE STRUCTURE

Board

Executive Committee 

Group Sustainability 
Committee 

Environment, Health &  
Safety (‘EHS’) Committee 

Supply Chain  
Committee 

Business area and operating  
company responsibilities

The Chief Executive Officer (‘CEO’) is the 
designated member of the Board of Bunzl plc 
responsible for sustainability matters. 
Our Business Area Heads are responsible for 
identifying key sustainability risks as part of 
the overall risk assessment process at Bunzl 
and are responsible to the CEO and the 
Board for the management of those risks. 

Our Group Sustainability Committee is a 
cross-functional leadership committee that 
engages the management teams and 
operating companies across our business 
areas and provides oversight and strategic 
guidance for our programme.

Chaired by our CEO and attended by 
members of our executive team, the 
Committee meets quarterly to ensure Bunzl 
has an ambitious sustainability strategy, 
which is subject to effective governance.  
It will set targets and monitor progress while 
providing support for our business area 
sustainability teams.

The Environment, Health & Safety (‘EHS’) 
Committee is responsible to the Group 
Sustainability Committee for identifying 
suitable policies and procedures covering 
environmental and occupational health & 
safety management to support continuous 
improvement and regulatory compliance.

The Supply Chain Committee is responsible 
to the Group Sustainability Committee for 
developing processes and procedures to 
assess opportunities and mitigate risks 
within our global supply chains, ensuring 
regulatory compliance as a minimum.

58

Bunzl plc Annual Report 2020

 We Believe

This year more than any other has demonstrated that the power of Bunzl 
is its people. We also know that even as an employer of over 19,000 people 
we are often not well known in the recruitment marketplace. We therefore 
wanted to find a way to showcase what we believe encapsulates the 
essence of Bunzl and we set out to create a campaign to bring this to life 
using our internal talents and capabilities. 

Led by Jennifer Tiffin, the HR Director for the Asia Pacific region, we 
finessed the ‘We Believe’ statements based on our Bunzl Values of 
Transparency; Humility; Reliability; Customer-centricity; Diversity; 
Responsiveness and Creativity. Collaborating with regional colleagues, 
we identified 18 Bunzl ambassadors from 14 countries who demonstrated 
these values in their actions. 

Bunzl to submit concepts and chose the winning idea from Dylan Magri. 
Sam Vargas, from our digital marketing team in North America, then 
edited the 46 hours of video footage filmed entirely on smart phones 
during the global pandemic and we are very proud of the results.

The ‘We Believe’ campaign is used in our recruitment campaigns to share 
success stories on social media and internally to demonstrate the value  
of our people in Bunzl. Over the coming year, we will be tracking the 
effectiveness of the new brand through the success of recruitment 
campaigns and visits to our social media feeds and websites.

Read more on page 17 

The video and the marketing material were created by 31 people across  
18 locations. To design the creative materials, we asked our designers in 

Watch our video at  
https://vimeo.com/467842212

Key sustainability topics discussed 
by the Board in 2020
The Board continues to provide strong, 
effective leadership and independent 
scrutiny and challenge while promoting the 
long term success of Bunzl for the benefit  
of all of its stakeholders as a whole.  
In 2019 sustainability was identified as an 
accelerating priority for the Group and the 
subject was discussed at four Board 
meetings during 2020:

Meeting date

Discussion topics

15 January 2020

•  Bunzl’s new Group sustainability framework.

•  Programme of work for 2020, including embedding our new approach to 

sustainability across the business.

•  Realigning the focus of our Group charity work to support environmental activities.

17 June 2020

•  The impact of Covid-19 on sustainability.

•  New sustainability trends emerging as a result of the pandemic.

13 October 2020

•  Virtual leadership conference session on sustainability.

•  Materiality assessment and climate change strategy work.

8 December 2020 •  Launch of Verive, a new own brand range of sustainable products in Europe.

•  Materiality assessment results and next steps.

Bunzl plc Annual Report 2020

59

Strategic report 
Section 172 statement

A STRATEGY THAT BENEFITS  
ALL OUR STAKEHOLDERS

The following 
information describes 
how the directors have 
had regard to the matters 
set out in section 172(1) 
(a) to (f) of the Companies 
Act 2006 when performing 
their duty to promote the 
success of the Company. 
Bunzl has a global and diverse community 
of stakeholders and the Board has identified 
those that it considers key as being 
customers, employees, shareholders, the 
environment, suppliers as well as the 
communities in which we operate. 

We believe that to maximise value and 
secure our long term success, we must 
engage proactively and constructively with 
our key stakeholders in order to establish a 
mutual understanding of both the Group’s 
and stakeholders’ views and objectives. By 
understanding our stakeholders, we can 
factor into Boardroom discussions and the 
Company’s strategic decision making the 
potential impact of our decisions on each 
stakeholder group and consider their needs 
and concerns in accordance with section 172 
of the Companies Act 2006. Like any 
business, there are occasions when we must 
take decisions that adversely affect one or 
more of these groups and, in such cases, we 
always seek to ensure that those impacted 
are treated fairly. 

Through a range of engagement 
mechanisms, examples of which are referred 
to on the pages that follow, Bunzl is able 
to maintain meaningful dialogue with our 
key stakeholders. These engagement 
mechanisms are reviewed periodically and 
the Board will continue to monitor and adapt 
the methods used in order to ensure that 
they remain appropriate and effective.

The case studies on page 63 illustrate the 
typical matters considered in relation to 
some of our key stakeholders, how we have 
engaged with them and the impact of that 
engagement and consideration, including on 
principal decisions taken by the Company 
during the year. Further information about 
how the Company engages with its stakeholders 
can also be found in the Sustainability report 
on pages 42 to 59 and in the Corporate 
governance report on pages 95 and 96.

Customers

Colleagues

Environment

Shareholders

Customers

Why do we 
engage?

Colleagues

Environment

Shareholders

Suppliers

How do we 
engage?

Communities

Relevance  
to strategy

How do we 
monitor the  
impact 
of our 
actions?

Our business and livelihood depend upon our 
customers. Building strong relationships with 
them, using the expertise of our commercial teams, 
ensures that we gain a deep understanding of their 
needs, allowing us to identify where we can 
support them.

•  Our businesses use ‘hotlines’ and seminars and 
host launch days to engage with customers and 
increase their awareness of our product and 
service solutions.

•  We work with our customers in the development 

of new, redesigned, more sustainable or 
substantially improved products.

•  Our 3,300 expert sales people supported by 

2,600 locally based customer service specialists 
use their deep and detailed knowledge to work 
with customers to provide the best possible 
advice on all product and service related matters.

•  We engaged 37 of our customers as part of our 

materiality assessment to gain their feedback on 
our approach to sustainability and allow 
different functions of the business to respond to 
the issues that are of most interest to them.

A fundamental element of Bunzl’s consistent and 
proven strategy involves growing the business 
organically, by expanding and developing our 
business with existing customers and by gaining 
new business with additional customers. We seek 
to achieve organic growth by continually 
redefining and deepening our commitment to our 
customers and we apply our resources, knowledge 
and expertise to offer an efficient and cost-effective 
one-stop-shop solution which is the very essence of 
our business model.

•  Successful renewal of customer contracts.

•  Feedback from expert sales people and customer 

service specialists.

•  Dialogue with customers.

•  Expanding and developing our business with 

existing customers.

•  Gaining new business with additional 

customers.

Our people underpin everything we do and  

Our goal is for Bunzl to be a responsible and 

Engagement with shareholders helps us to 

are the focus of our business. We develop and 

resilient organisation that inspires and proactively 

understand their views and priorities. The 

implement action plans to address points raised in 

implements solutions that protect the environment, 

feedback that we receive informs our decision 

our employee engagement surveys and create an 

while being commercially successful for our 

making and influences the long term strategy  

inclusive and collaborative environment that 

stakeholders.

of the Company.

allows all of our people to make a broader 

contribution to our success.

•  We use a range of methods to engage with our 

•  We seek to reduce both our and our customers’ 

•  We report regularly to shareholders on trading 

employees, including listening groups, regular 

impacts on the environment by reducing carbon 

performance. 

team briefings, site visits, digital apps, 

newsletters, engagement surveys, video 

messaging and meetings with workforce 

representatives. 

emissions, promoting the reduction of waste and 

providing innovative products and services to 

meet our customers’ sustainability needs. 

•  Executive directors meet regularly with major 

shareholders and report their views to the Board. 

Presentations of the half year and annual results 

•  We work in partnership with customers and 

with question and answer sessions are also 

•  The Board ensures that it understands the views 

suppliers to source and promote sustainable 

given. 

of Bunzl’s workforce through director attendance 

alternatives to single use plastics and to support 

at, and participation in, employee consultation 

the development of innovative products to 

forums, senior leadership programmes and other 

increase compostability and recyclability. 

employee-focused events. 

•  We aim to reduce our impact on the 

•  Board meetings are periodically held at or near 

environment, including factors contributing  

Group locations where the directors meet with 

local management and employees. During what 

has been an exceptional year, meetings have 

been held virtually to ensure that the directors 

to climate change, through a commitment  

to continual improvement, complying with 

environmental legislation and regulations in the 

jurisdictions where Group companies operate to 

can continue to engage with employees despite 

ensure that our major impacts are addressed.

the Covid-19 pandemic.

•  We have accelerated our diversity and inclusive 

employer practices and established diversity  

and inclusion working groups throughout the 

business.

•  The Chairman, Senior Independent Director and 

other non-executive directors are available to 

meet with major shareholders on request. The 

Board also reviews and discusses analysts’ and 

brokers’ reports and surveys of shareholder 

opinions conducted by the Company’s brokers 

and investor relations consultants.

•  Shareholders are encouraged to participate in 

the AGM, are invited to ask questions at the 

meeting and are given the opportunity to meet 

all of the directors informally.

•  We engaged several of our major shareholders as 

part of our materiality assessment to seek their 

opinions on our approach to sustainability.

It is our people who continue to deliver the Group’s 

Positive actions with respect to the environment 

Engagement is a key factor in building and 

strategy for the individual businesses and we will 

and an increased focus on more sustainable 

maintaining shareholder trust and in ensuring that 

continue to invest in our people to ensure that we 

products are not only desirable in their own right 

shareholder support continues in the long term.

attract and retain the best talent.

but are also of potential economic and commercial 

benefit to Bunzl.

•  Feedback from employee forums.

•  Feedback from employees. 

•  Feedback gathered at investor roadshows. 

•  Frequent Board reporting of people matters.

•  Dialogue with environmental agencies. 

•  Analysis of AGM voting results.

•  Ongoing monitoring of whistle blowing reports. 

•  Dialogue with government and non-

•  Continuous monitoring of absence rates and 

governmental agencies.

health & safety scores. 

•  Monitoring of results of CO2 reporting. 

•  Shareholder feedback.

•  Analyst feedback.

•  Analysis of results of major shareholder 

•  Ongoing monitoring of gender targets and 

•  Analysis and monitoring of external auditors’ 

consultations.

diversity metrics.

EHS assurance report.

60

Bunzl plc Annual Report 2020

 Customers

Colleagues

Environment

Shareholders

Why do we 

engage?

Our business and livelihood depend upon our 

customers. Building strong relationships with 

them, using the expertise of our commercial teams, 

ensures that we gain a deep understanding of their 

needs, allowing us to identify where we can 

support them.

•  Our businesses use ‘hotlines’ and seminars and 

host launch days to engage with customers and 

increase their awareness of our product and 

service solutions.

•  We work with our customers in the development 

of new, redesigned, more sustainable or 

substantially improved products.

•  Our 3,300 expert sales people supported by 

2,600 locally based customer service specialists 

use their deep and detailed knowledge to work 

with customers to provide the best possible 

advice on all product and service related matters.

•  We engaged 37 of our customers as part of our 

materiality assessment to gain their feedback on 

our approach to sustainability and allow 

different functions of the business to respond to 

the issues that are of most interest to them.

A fundamental element of Bunzl’s consistent and 

proven strategy involves growing the business 

organically, by expanding and developing our 

business with existing customers and by gaining 

new business with additional customers. We seek 

to achieve organic growth by continually 

redefining and deepening our commitment to our 

customers and we apply our resources, knowledge 

and expertise to offer an efficient and cost-effective 

one-stop-shop solution which is the very essence of 

our business model.

•  Successful renewal of customer contracts.

•  Feedback from expert sales people and customer 

service specialists.

•  Dialogue with customers.

•  Expanding and developing our business with 

existing customers.

•  Gaining new business with additional 

customers.

How do we 

engage?

Relevance  

to strategy

How do we 

monitor the  

impact 

of our 

actions?

Our people underpin everything we do and  
are the focus of our business. We develop and 
implement action plans to address points raised in 
our employee engagement surveys and create an 
inclusive and collaborative environment that 
allows all of our people to make a broader 
contribution to our success.

•  We use a range of methods to engage with our 
employees, including listening groups, regular 
team briefings, site visits, digital apps, 
newsletters, engagement surveys, video 
messaging and meetings with workforce 
representatives. 

•  The Board ensures that it understands the views 
of Bunzl’s workforce through director attendance 
at, and participation in, employee consultation 
forums, senior leadership programmes and other 
employee-focused events. 

•  Board meetings are periodically held at or near 
Group locations where the directors meet with 
local management and employees. During what 
has been an exceptional year, meetings have 
been held virtually to ensure that the directors 
can continue to engage with employees despite 
the Covid-19 pandemic.

•  We have accelerated our diversity and inclusive 
employer practices and established diversity  
and inclusion working groups throughout the 
business.

Our goal is for Bunzl to be a responsible and 
resilient organisation that inspires and proactively 
implements solutions that protect the environment, 
while being commercially successful for our 
stakeholders.

Engagement with shareholders helps us to 
understand their views and priorities. The 
feedback that we receive informs our decision 
making and influences the long term strategy  
of the Company.

•  We seek to reduce both our and our customers’ 
impacts on the environment by reducing carbon 
emissions, promoting the reduction of waste and 
providing innovative products and services to 
meet our customers’ sustainability needs. 

•  We work in partnership with customers and 
suppliers to source and promote sustainable 
alternatives to single use plastics and to support 
the development of innovative products to 
increase compostability and recyclability. 

•  We aim to reduce our impact on the 

environment, including factors contributing  
to climate change, through a commitment  
to continual improvement, complying with 
environmental legislation and regulations in the 
jurisdictions where Group companies operate to 
ensure that our major impacts are addressed.

•  We report regularly to shareholders on trading 

performance. 

•  Executive directors meet regularly with major 

shareholders and report their views to the Board. 
Presentations of the half year and annual results 
with question and answer sessions are also 
given. 

•  The Chairman, Senior Independent Director and 
other non-executive directors are available to 
meet with major shareholders on request. The 
Board also reviews and discusses analysts’ and 
brokers’ reports and surveys of shareholder 
opinions conducted by the Company’s brokers 
and investor relations consultants.

•  Shareholders are encouraged to participate in 
the AGM, are invited to ask questions at the 
meeting and are given the opportunity to meet 
all of the directors informally.

•  We engaged several of our major shareholders as 
part of our materiality assessment to seek their 
opinions on our approach to sustainability.

It is our people who continue to deliver the Group’s 
strategy for the individual businesses and we will 
continue to invest in our people to ensure that we 
attract and retain the best talent.

Positive actions with respect to the environment 
and an increased focus on more sustainable 
products are not only desirable in their own right 
but are also of potential economic and commercial 
benefit to Bunzl.

Engagement is a key factor in building and 
maintaining shareholder trust and in ensuring that 
shareholder support continues in the long term.

•  Feedback from employee forums.

•  Feedback from employees. 

•  Feedback gathered at investor roadshows. 

•  Frequent Board reporting of people matters.

•  Dialogue with environmental agencies. 

•  Analysis of AGM voting results.

•  Ongoing monitoring of whistle blowing reports. 

•  Dialogue with government and non-

•  Continuous monitoring of absence rates and 

governmental agencies.

health & safety scores. 

•  Monitoring of results of CO2 reporting. 

•  Shareholder feedback.

•  Analyst feedback.

•  Analysis of results of major shareholder 

•  Ongoing monitoring of gender targets and 

•  Analysis and monitoring of external auditors’ 

consultations.

diversity metrics.

EHS assurance report.

Bunzl plc Annual Report 2020

61

Strategic reportSection 172 statement continued

Suppliers

Communities

Why do we 
engage?

Bunzl regards suppliers as partners and works 
with them to help achieve our business and 
sustainability ambitions in the delivery of our 
products and services.

We believe that, in order to maintain their social 
licence to operate, companies must invest in and 
benefit the places and communities in which they 
work. It is clear to us that we can only deliver for 
our customers and grow our business when our 
employees, suppliers and communities succeed 
alongside us.

•  We encourage and provide resources and 

opportunities for Bunzl people to get involved in 
local community projects and to contribute to 
social impact causes. 

•  We align the focus of our charitable support 
with key environmental activities relevant to 
our business.

•  We have supported our local communities with 
tailored support during the Covid-19 pandemic, 
including donating PPE to hospitals and 
providing face masks to schools.

•  We support the communities where our 
employees live and work and encourage 
fundraising activities championed by our 
businesses and their employees locally.

•  We actively work with our suppliers to build long 
term relationships, capability and trust, increase 
sustainability within our supply chain and 
provide products and solutions to customers that 
are sourced and delivered efficiently, safely and 
sustainably. 

•  Supplier conferences are held to showcase 

examples of good practice and build awareness 
of social compliance issues. 

•  We hosted several virtual events during 2020 to 
introduce Bunzl operating companies to some of 
our Asian suppliers. These events were used to 
interact with potential new suppliers and allow 
them to present their latest sustainable 
innovations to our businesses.

•  Our quality assurance/quality control team in 
Shanghai monitors and works with our key 
suppliers in Asia and elsewhere to ensure that 
they meet international standards.

•  A supplier code of conduct has been adopted and 

rolled out across our supplier base. 

How do we 
engage?

Relevance  
to strategy

Our global sourcing capabilities, working with 
multinational and local suppliers, together with the 
benefits of our Shanghai sourcing office, allow us 
to provide a range of competitively priced and 
ethically sourced products. Such capabilities are 
intrinsic to our business model and a key source of 
competitive advantage.

Bunzl’s operations are international but our 
strength lies in the local nature of our businesses 
and the communities in which they are based. 
Our CR strategy directly supports Bunzl’s strategic 
vision by seeking to gain sustainable business 
success through building relationships with local 
stakeholders.

•  Results of audits performed by Bunzl’s quality 
assurance/quality control team in Shanghai. 

•  Feedback from communities in which Bunzl 

operates.

•  Monitoring of compliance with Bunzl’s Supplier 

•  Dialogue with other employees. 

How do  
we monitor 
the impact 
of our 
actions?

code of conduct.

•  Analysis of efficiency savings in procurement 

activities.

•  Successful renewal of procurement contracts.

•  Supplier feedback. 

•  Monitoring of results of payment practices  

and performance reporting.

•  Feedback from local organisations and charities. 

•  Customer feedback.

62

Bunzl plc Annual Report 2020

 Bunzl plc 
dividend  
decision

Due to the heightened macroeconomic 
uncertainty caused by Covid-19, in April 
2020 the Board took the difficult, yet 
prudent, decision to no longer propose 
a final dividend for the year ended 
31 December 2019 at Bunzl’s 2020 AGM. 
In making its decision, the Board 
considered the interests of the Company 
and its key stakeholders, principally its 
shareholders, employees, customers and 
suppliers. While the Board recognised the 
importance of dividends to shareholders, 
the directors were cognizant of the need to 
maintain a robust liquidity position to 
safeguard the Company’s operations and 
ensure that it could continue to meet its 
financial obligations and pay and support 
its workforce, customers and suppliers. 
The Board also recognised the importance, 
for both the Company and its stakeholders, 
of ensuring that the Company was 
well-placed to absorb the effects of an 
extended period of uncertainty. 

After the Company delivered a strong set 
of results for the first half of the year and in 
light of the outlook for the rest of the year, 
the Board considered it within the best 
interests of the Company and its 
shareholders to reinstate the withdrawn 
dividend at the same level as originally 
proposed as an additional interim dividend 
for the year ended 31 December 2019. In 
making its decision, the Board took account 
of the results of the rigorous modelling and 
stress testing that had been carried out, as 
well as to the feedback received from the 
Company’s advisers and brokers. Regard 
was also given to the Company’s reputation 
for high standards of responsible, 
sustainable business conduct and to the 
implications of the decision for the long 
term success of Bunzl and its stakeholders. 

Read more page 5 

Sustainability 
materiality 
assessment

During 2020, we conducted our first 
sustainability materiality assessment to 
ensure that Bunzl’s activities take 
account of those significant social and 
environmental topics that are of greatest 
interest to our stakeholders. As a result of 
this exercise, a number of material ESG 
topics were identified. In order to assess the 
importance of these topics to our external 
stakeholders, a materiality survey was 
developed and subsequently presented to 
four key stakeholder groups, these being 
our investors, customers, suppliers and 
other external partners, such as charities. 
A total of 54 external stakeholders 
contributed to the assessment and a 
number of interviews were subsequently 
held in order to gather the stakeholders’ 
feedback and discuss the survey results. 

As detailed on pages 54 to 57 of the 
Sustainability report, the results of the 
materiality survey and stakeholder 
interviews demonstrated that four specific 
ESG topics were of greatest importance to 
our stakeholders. When these topics were 
aligned with the ESG topics that are most 
significant to Bunzl, a number of key 
themes subsequently emerged. Identifying 
these themes will help Bunzl to prioritise 
the most important sustainability issues, 
inform the Group’s commitments in 2021 
and beyond and provide a framework for 
Bunzl to report on progress against such 
commitments in the future. The stakeholder 
feedback received will also help develop 
and enhance further Bunzl’s sustainability-
based targets and sustainable product and 
service solutions.

Read more page 54 

Acquisition  
of MCR  
Safety

As a result of the better than expected 
trading performance during the first half of 
2020 and the outlook for the remainder of 
the year, the Company decided to resume its 
acquisition activity, having previously taken 
the prudent decision to pause all such 
activity in response to the uncertainty 
around the impact of Covid-19. One of the 
acquisitions considered by the Board, which 
had been paused, concerned MCR Safety 
(‘MCR’), a US-based distributor of PPE and 
other safety products. In deciding whether 
to approve the proposed acquisition, the 
Board was cognisant of the trade-off 
between protecting liquidity and cashflow 
and using the money in furtherance of Bunzl’s 
consistent and proven strategy of developing 
the business through, amongst other things, 
acquisition growth. 

The Board considered how the proposed 
acquisition would affect the Company’s 
stakeholders, including customers, 
employees, shareholders and suppliers. The 
Board was also mindful of the alignment of 
the transaction with the Company’s purpose, 
strategy and high standards of business 
conduct, the cultural fit, the financial 
performance of MCR and the anticipated 
synergies. Further considerations included 
the risks associated with the acquisition, in 
particular the potential ongoing effect of the 
Covid-19 pandemic on MCR and ways of 
mitigating these risks, together with the 
results of the stringent due diligence 
processes undertaken by management, 
including anti-bribery and corruption checks 
and financial due diligence. 

After careful consideration, the Board 
concluded that the acquisition of MCR 
would complement Bunzl’s existing product 
offering and significantly strengthen 
Bunzl’s safety operations, both in the US 
and elsewhere. The acquisition would 
also afford MCR and its employees the 
opportunity to develop further by being 
part of the Group. The Board therefore 
considered the acquisition to be in the best 
long term commercial interests of the 
Company and for the benefit of Bunzl’s 
stakeholders as a whole.

Read more page 10 

Bunzl plc Annual Report 2020

63

Strategic reportPrincipal risks and uncertainties

A ROBUST APPROACH TO RISK 
MANAGEMENT

Bunzl operates in six core market sectors across more than 
30 countries which exposes it to many risks and uncertainties. 
The Group sees the management of risk, both positive and 
negative, as critical to achieving its strategic objectives.

RISK ASSESSMENT

RISK  
IDENTIFICATION

•  Every business, business area, the Executive Committee and the 
Board consider, identify and document risks in a consistent way 
within the categories of strategic, operational and financial risks.

•  This includes current risks as well as emerging risks which also 

need to be assessed and carefully monitored.

INHERENT RISK 
ASSESSMENT

•  The inherent impact and probability of risks are evaluated before 

considering the effect of any mitigating activities:

 – impact is assessed based on a defined range of business 
continuity, health and safety, environmental, regulatory, 
reputational and financial criteria; and 

 – probability is assessed as remote, unlikely, possible or probable.

RISK RESPONSE  
AND RESIDUAL  
RISK ASSESSMENT

•  The relevant mitigating activities and controls are evaluated for 

each risk.

•  The residual risk is assessed assuming that the mitigating actions 

and internal controls operate as intended in an effective way.

•  If necessary, to bring the residual risk within Bunzl’s risk appetite, 

enhancements to risk mitigation activities and controls are 
considered until the residual risk is reduced to an acceptable level.

64

Bunzl plc Annual Report 2020

 Risk management process
To deliver the Group’s strategic objectives successfully, and provide 
value for shareholders and other stakeholders, it is critical that Bunzl 
maintains an effective process for the management of risk. The 
Company has a risk management policy which ensures a consistent 
process is followed by every business and business area as well as 

the Executive Committee and ultimately the Board, firstly to assess 
and then subsequently to manage both current and emerging risks. 
These interrelated aspects of the Group’s risk management policy are 
explained below*. Additional details are also provided on the key risk 
management activities undertaken during 2020.

Establishes the nature and extent of 
risk the Group is willing to accept (its 
‘risk appetite’) in pursuit of Bunzl’s 
strategic objectives.

RISK MANAGEMENT

The Board

Performs a robust assessment of the 
Group’s risks through a biannual 
review of the Group’s risk register, 
focusing on the evolving risk 
landscape, emerging risks and those 
risks considered to be significant by 
management and the Executive 
Committee.

The Audit Committee

Continuously monitors and oversees 
the Group’s risk management and 
internal controls processes and 
procedures.

Reviews the process for the management of risk, including  
the risk assessment and risk response, and its effectiveness.

Directs and oversees internal audit’s activities and  
reviews the results of assurance over controls and risk 
mitigation activities.

Executive Committee

Holds regular meetings with business area management 
to discuss strategic, operational and financial issues and 
ensures policies and procedures are in place to identify  
and manage the principal risks affecting each of the  
Group’s businesses.

Considers the evolving risk landscape, including reviewing 
the results of the risk assessment process and assessing the 
sufficiency of risk mitigation activities for current risks as well 
as the threats and opportunities from emerging risks.

Business area management

Business management

The Group’s decentralised management structure allows for 
the establishment of clear ownership of risk identification and 
management at the business area level within the framework 
of Bunzl’s risk management policy.

Businesses, with the support of business area management, 
implement and monitor the effectiveness of controls, policies 
and procedures designed to manage risk.

*  The ‘Risk management and internal control’ section of the Corporate governance report on pages 102 and 103 includes further information on the specific procedures designed 

to identify, manage and mitigate risks which could have a material impact on the Group’s business, financial condition or results of operations and for monitoring the Company’s 
risk management and internal control systems.

Bunzl plc Annual Report 2020

65

Strategic reportPrincipal risks and uncertainties continued

Principal risks and uncertainties
The Group operates in six core market 
sectors across more than 30 countries which 
exposes it to many risks and uncertainties, 
not all of which are necessarily within the 
Group’s control. The risks summarised 
below represent the principal risks and 
uncertainties faced by the Group, being 
those which are material to the development, 
performance, position or future prospects of 
the Group, and the steps taken to mitigate 
such risks. However, these risks do not 
comprise all of the risks that the Group may 
face and accordingly this summary is not 
intended to be exhaustive.

In addition, the Group’s financial 
performance is partially dependent on 
general global economic conditions, the 
deterioration of which could have an adverse 
effect on the Group’s business and results of 
operations. Although this is not considered 
by the Board to be a specific principal risk in 
its own right, many of the risks referred to 
below could themselves be impacted by the 
economic environment prevailing in the 
Group’s markets from time to time. 

The risks are presented by category of risk 
(Strategic, Operational and Financial) and 
are not presented in order of probability or 
impact. The relevant component of the 
Group’s strategy that each risk impacts is 
also noted:

  Organic growth
  Acquisition growth
  Operating model improvements
  Sustainability 

Overall, the nature and type of the principal 
risks and uncertainties affecting the Group, 
and the likelihood and impact of each of the 
principal risks crystallising, are considered 
to be materially unchanged compared to the 
2019 Annual Report, with one exception. 
As a result of the Covid-19 pandemic, the 
Group has now also included an additional 
principal risk relating to the financial 
collapse of either a large customer and/or 
a significant number of small customers 
within the retail and foodservice sectors. 

Monitoring risks
The Board reviews each risk and assesses 
the gross impact, applying the hypothetical 
assumption there are no mitigating controls 
in place, net impact and probability to set the 
Group’s mitigation priorities. The register 
of principal risks and uncertainties was 
updated following review by the Executive 
Committee and approval by the Board. 

The Board is continuing to monitor risks 
associated with the UK having left the 
European Union (‘Brexit’). Although Bunzl 
is a UK headquartered company, less than 
10% of the Group’s profit is generated in the 
UK. Bunzl is highly decentralised, with 
each business in the Group operating as a 
standalone company, largely focused on 
customers in the country in which it is 
incorporated. Within the UK, less than 30% 
of the products purchased are direct imports 
from overseas, of which most are from 
countries outside of the European Union 
(‘EU’). Accordingly, Bunzl’s ability to service 
its customers’ needs, whether they are inside 
or outside the EU, is unlikely to be affected 
materially by Brexit.

The risks to Bunzl arising from the UK 
leaving the EU are:

•  foreign exchange volatility on the Group’s 
translated results which, as noted in risk 
10, Currency translation, is not hedged. 
Therefore, a strengthening or weakening 
of sterling will result in a change in the 
Group’s reported results;

•  supply chain disruption as UK ports are 
unable to cope with additional border 
checks leading to inventory shortages. 
Selected UK warehouses have applied for 
simplified customs freight procedures 
authorisation (‘CFSP’) to attempt to 
minimise port delays. Additional stocks of 
certain items are held to minimise the risk 
of inventory shortages.

The Board is also monitoring the ongoing 
situation with respect to trade tariffs in the 
US. During 2020 the impact of trade tariffs 
levied on products imported into the US were 
mitigated through price increases or by 
identifying alternative sources of supply. 

Based on these mitigations and recent 
developments, and the assessment of the 
potential risks associated with Brexit, the 
Group does not consider that its principal 
risks and uncertainties have changed as 
a result of the Brexit or US trade tariff 
related risks. 

66

Bunzl plc Annual Report 2020

 Covid-19 impact
During the Covid-19 pandemic, and as explained earlier in this report, we have seen 
diverging effects within our business. Increased sales of products related to Covid-19 
have offset the weakness in the foodservice and retail sectors which have been impacted 
by pandemic-related restrictions. Further, we have seen significant disruption from 
impacted supply chains but have been able to minimise the impact given our wide-
reaching supplier relationships across multiple jurisdictions and our internal supplier 
auditing capabilities in Asia that has been a source of strength over the year.  
To date the net balance has been positive for Bunzl’s performance. Going forward, while 
we envisage continued strength of demand for Covid-19 related products in the near-
term, our net performance will depend on how these two diverging trends continue to 
play out and correlate with one another. 

Emerging risks 
Emerging risks are ‘new’ risks that have 
the potential to crystallise at some point in 
the future but are unlikely to impact the 
business during the next year. The outcome 
of such risks is often more uncertain. 
They may begin to evolve rapidly or simply 
not materialise.

The Board monitors the Group’s business 
activities and external and internal 
environments for new, emerging and 
changing risks to ensure that these are 
managed appropriately. Annually, input 
from each business area is combined with 
external insight to scan the horizon for 
emerging risks. A summary of emerging 
risks is presented for assessment to the 
Audit Committee and the Board. Emerging 
risks continue to be monitored as part of the 
ongoing risk management processes. 
Climate change is the emerging risk that is 
currently being considered. Climate change 
is rapidly becoming a material issue, which 
may impact both Bunzl’s direct operations 
and the value chain in which the Group 
operates. The Group is already facing 
increased pressure from some customers 
who expect Bunzl to contribute to their 
climate change commitments. In future, 
the Group may face increased business 
continuity risks from acute and chronic 
climatic events. To meet increasing demands 
for greater disclosure of and response to 
climate-related risks, an analysis has been 
undertaken to understand how Bunzl 
businesses may be impacted under different 
climate change scenarios. This work  
was carried out as part of revising the 
Group-level sustainability strategy. For  
more details on our climate change work see 
www.bunzl.com/sustainability and pages 
48-49 of the sustainability section of  
this report.

The directors confirm that they have carried 
out a robust assessment of the principal and 
emerging risks facing the Group, including 
those that would threaten its business model, 
future performance, solvency or liquidity.

Bunzl plc Annual Report 2020

67

Strategic reportPrincipal risks and uncertainties continued

Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Strategic risks

1. Competitive 
pressures 
Revenue and profits 
are reduced as the 
Group loses a 
customer or lowers 
prices due to 
competitive 
pressures

Risk owner:  
CEO and Business  
Area Heads

Change to risk 
level: 

Included in viability  
statement: Yes

2. Financial 
collapse of either a 
large customer and/
or a significant 
number of small 
customers  
Revenue and profits 
are reduced as the 
Group loses 
customers

Risk owner:  
CEO and Business 
Area Heads

Change to risk 
level: New

Included in viability 
statement: Yes

•  The Group operates in highly 

•  The Group’s geographic and market 

•  The Group’s various sales forces 

connected with customers to help them 
understand the range of products 
available to meet their needs and 
continued to work with the customers to 
develop holistic sustainability solutions 
to help them achieve their sustainability 
goals. This is perceived by customers to 
be an important value creator.

competitive markets and faces price 
competition from international, national, 
regional and local companies in the 
countries and markets in which 
it operates.

•  Unforeseen changes in the competitive 
landscape could also occur, such as an 
existing competitor or new market 
entrant introducing disruptive 
technologies or changes in routes 
to market.

•  Customers, especially large or growing 
customers, could exert pressure on the 
Group’s selling prices, thereby reducing 
its margins, switch to a competitor or 
ultimately choose to deal directly 
with suppliers.

•  Any of these competitive pressures 
could lead to a loss of market share 
and a reduction in the Group’s revenue 
and profits.

sector diversification allow it to 
withstand shifts in demand, while 
this global scale across many markets 
also enables the Group to provide the 
broadest possible range of customer 
specific solutions to suit their 
exacting needs.

•  The Group maintains high service levels 
and close contact with its customers to 
ensure that their needs are being met 
satisfactorily. This includes continuing 
to invest in e-commerce and digital 
platforms to enhance further its service 
offering to customers.

•  The Group maintains strong 

relationships with a variety of different 
suppliers, thereby enabling the Group to 
offer a broad range of products to its 
customers, including own brand 
products, in a consolidated one-stop-
shop offering at competitive prices.

•  An unexpected insolvency of either a 

•  The Group monitors significant 

•  As a result of the Covid-19 pandemic, 

large customer or a significant number 
of small customers, particularly within 
the retail and foodservice sectors, could 
lead to a sudden reduction in revenue 
and profits, including the cost of 
impairing any irrecoverable receivables 
balances, as well as operating margin 
erosion due to under-used capacity.

•  The Group’s revenue and profits may be 

affected as well as receivables and 
inventory (if customer specific inventory 
is held).

developments in relationships with  
key customers, including credit checks 
and limits set for each customer. 

•  Delegation of authority limits mean 
that there is oversight of all material 
customer contracts at Business 
Area and Executive Committee level. 
At local level, customer relationships 
are managed closely by the business 
leaders.

many customers across the world have 
been adversely impacted financially by 
the government imposed lockdowns 
and travel restrictions put in place to 
control the pandemic as they have been 
unable to operate at their normal levels. 
Therefore, there is a significant risk of a 
large customer and/or a large number of 
small customers, particularly within 
the retail and foodservice sectors, 
experiencing financial difficulties, as 
government support for businesses 
ceases or is significantly reduced.

•  In 2020, provisions were increased 

relating to the Group’s credit exposure 
from customers in foodservice and  
retail businesses.

68

Bunzl plc Annual Report 2020

 Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Strategic risks continued

3. Product cost 
deflation 
Revenue and profits 
are reduced due to 
the Group’s need to 
pass on cost price 
reductions

Risk owner:  
CEO and Business  
Area Heads

Change to risk 
level: 

Included in viability 
statement: Yes

•  In the event of indexed or cost plus 
contracts, a reduction in the cost of 
products bought by the Group, due to 
suppliers passing on lower commodity 
prices (such as plastic or paper) or other 
price reductions, lower trade tariffs and/
or foreign currency fluctuations, coupled 
with actions of competitors, may require 
the Group to pass on such cost 
reductions to customers, resulting in 
a reduction in the Group’s revenue 
and profits.

•  Operating profits may also be lower due 
to the above factors if operating costs 
are not reduced commensurate with the 
reduction in revenue.

•  The Group uses its considerable 

experience in sourcing and selling 
products to manage prices during 
periods of deflation in order to minimise 
the impact on profits.

•  Focus on the Group’s own brand 

products, together with the 
reinforcement of the Group’s service and 
product offering to customers, helps to 
minimise the impact of price deflation.

•  The Group continually looks at ways  

to improve productivity and implement 
other efficiency measures to manage 
and, where possible, reduce its  
operating costs.

•  In 2020, significant changes in demand 
for products in certain categories created 
an unusual level of price volatility. In 
order to protect profitability, the Group 
focused even more than usual on 
maintaining sufficient but not excessive 
inventory levels to ensure no significant 
adverse impact of holding inventory in a 
time of declining prices. The Group also 
worked to move further away from cost 
plus pricing arrangements to fee per 
case with consumer price indexing to 
mitigate any risks relating to product 
cost deflation.

•  There have been a range of activities  

to reduce fuel and energy consumption, 
consolidation of facilities and 
minimising travel costs.

4. Cost inflation 
Profits are reduced 
from the Group’s 
inability to pass on 
product or operating 
cost increases

Risk owner:  
CEO and Business 
Area Heads

Change to risk 
level: 

Included in viability 
statement: Yes

•  Significant or unexpected cost increases 
by suppliers, due to the pass through of 
higher commodity prices (such as 
plastic or paper) or other price increases, 
higher trade tariffs and/or foreign 
currency fluctuations, could adversely 
impact profits if the Group is unable to 
pass on such product cost increases to 
customers.

•  Operating profits may also be lower due 
to the above factors if selling prices are 
not increased commensurate with the 
increases in operating costs.

•  The Group sources its products from a 
number of different suppliers based in 
different countries so that it is not 
dependent on any one source of supply 
for any particular product, or overly 
exposed to a particular country 
changing trade tariffs, and can purchase 
products at the most competitive prices.

•  The majority of the Group’s transactions 

are carried out in the functional 
currencies of the Group’s operations, 
but for foreign currency transactions 
some forward purchasing of foreign 
currencies is used to reduce the impact 
of short term currency volatility.

•  In response to the Covid-19 pandemic, 

the Group increased use of its Shanghai 
global sourcing function to secure 
products supply quickly and of the 
right quality. Focus on own brand 
development also increased to improve 
gross margins.

•  Supply chains were continuously 

monitored to ensure that the business 
was able to compete effectively on price 
and maintain margins.

•  Significant exchange rate driven 

inflation has wherever possible been 
passed on to customers.

•  If necessary, the Group will, where 

possible, pass on price increases from 
its suppliers to its customers.

•  The Group continually looks at ways  

to improve productivity and implement 
other efficiency measures to manage 
and, where possible, reduce its  
operating costs.

Bunzl plc Annual Report 2020

69

Strategic report 
 
 
Principal risks and uncertainties continued

Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Strategic risks continued

5. Inability to make 
further acquisitions 
Profit growth is 
reduced from the 
Group’s inability to 
acquire new 
companies

Risk owner:  
CEO and Business  
Area Heads

Change to risk 
level: 

Included in viability 
statement: Yes

6. Unsuccessful 
acquisition 
Profits are reduced, 
including by an 
impairment charge, 
due to an 
unsuccessful 
acquisition or 
acquisition 
integration

Risk owner:  
CEO and Business  
Area Heads

Change to risk 
level: 

Included in viability 
statement: Yes 

•  The acquisition pipeline is closely 

monitored with continued research  
of any available opportunities for 
investment.

•  Despite challenging conditions, 2020 
has been one of the highest years of 
committed spend (£445 million).

•  Acquisitions are a key component of the 
Group’s growth strategy and one of the 
key sources of the Group’s competitive 
advantage, having made 172 
acquisitions since 2004.

•  Insufficient acquisition opportunities, 

through a lack of availability of  
suitable companies to acquire or an 
unwillingness of business owners  
to sell their companies to Bunzl, could 
adversely impact future profit growth.

•  The Group maintains a large acquisition 
database which continues to grow with 
targets identified by managers of  
current Bunzl businesses, research 
undertaken by the Group’s dedicated 
and experienced in-house corporate 
development team and information 
received from banking and corporate 
finance contacts.

•  The Group has a strong track record  
of successfully making acquisitions.  
At the same time the Group maintains  
a decentralised management structure 
which facilitates a strong entrepreneurial 
culture and encourages former owners 
to remain within the Group after 
acquisition, which in turn encourages 
other companies to consider selling  
to Bunzl.

•  Inadequate pre-acquisition due diligence 

•  The Group has established processes 

•  The Board reviews performance of 

recent acquisitions annually. In 2020  
the Board reviewed the principal 
acquisitions made in 2018 and noted 
that performance was in line with 
expectations.

related to a target company and its 
market, or an economic decline shortly 
after an acquisition, could lead to the 
Group paying more for a company than 
its fair value.

•  Furthermore, the loss of key people or 
customers, exaggerated by inadequate 
post-acquisition integration of the 
business, could in turn result in 
underperformance of the acquired 
company compared to pre-acquisition 
expectations which could lead to lower 
profits as well as a need to record an 
impairment charge against any 
associated intangible assets.

and procedures for detailed pre-
acquisition due diligence related  
to acquisition targets and the post-
acquisition integration thereof.

•  The Group’s acquisition strategy is  
to focus on those businesses which 
operate in sectors where it has or can 
develop competitive advantage and 
which have good growth opportunities.

•  The Group endeavours to maximise the 
performance of its acquisitions through 
the recruitment and retention of high 
quality and appropriately incentivised 
management combined with effective 
strategic planning, investment in 
resources and infrastructure and 
regular reviews of performance by both 
business area and Group management.

70

Bunzl plc Annual Report 2020

  
Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Strategic risks continued

7. Sustainability 
driven market 
changes 
Revenue and profits 
are reduced from the 
Group’s inability to 
offer sustainable 
products in response 
to changes in 
legislation, consumer 
preferences or the 
competitive 
environment

Risk owner:  
CEO and Business  
Area Heads

Change to risk 
level: 

Included in viability 
statement: Yes

•  Regulations have been announced in 

the EU and UK that target reductions or 
prohibitions of certain plastic-based 
products and new legislation 
discouraging the use of certain 
single-use plastic products is being 
considered in other countries.

•  An increasing number of consumers  

are making changes to their behaviour 
in response to environmental and 
sustainability concerns, often in 
advance of changes in legislation.  
These changes are likely to lead to a 
reduction in demand for single-use 
plastic-based products that the Group 
sells while, at the same time, increase 
demand for sustainably sourced, 
recyclable or reusable alternatives.

•  The Group’s revenue and profits could 
be reduced if it is unable to offer more 
sustainably sourced, recyclable, 
compostable, biodegradable or 
re-useable alternatives that replace 
products that cannot be sold due to 
legislation, or products where demand  
is lower due to changes in consumer 
preferences. 

•  Bunzl’s scale and unique position as a 
distributor at the centre of the supply 
chain, supported by dedicated 
sustainability managers, gives the 
Group an opportunity to provide 
customers with advice about alternative 
products which are sustainably sourced, 
recyclable, compostable, biodegradable 
or reusable, or a combination of these.

•  The Group maintains strong 

relationships with a variety of different 
suppliers enabling the Group to 
innovate, source and offer the broadest 
possible range of products that meet 
a variety of sustainability objectives, 
whether in response to legislative 
changes, consumer preference driven 
changes or a desire to offer market-
leading products to the Group’s 
customers.

•  The Group maintains high service levels 
and close contact with its customers. 
Data on customer product usage, 
coupled with the Group’s detailed 
product knowledge, ensures that the 
Group is well-positioned to be able to 
support its customers in shaping and 
achieving their sustainability strategies 
(such as a reduction in single-use 
plastics).

Operational risks

8. Cyber security 
failure 
Revenue and profits 
are reduced as the 
Group is unable to 
operate and serve its 
customers’ needs due 
to being impacted by 
a cyber-attack

Risk owner:  
CIO

Change to risk 
level: 

Included in viability 
statement: Yes

•  The frequency, sophistication and 

•  Concurrent with the Group’s IT 

impact of cyber-attacks on businesses 
are rising at the same time as Bunzl is 
increasing its connectivity with third 
parties and its digital footprint through 
acquisition and investment in  
e -commerce platforms and efficiency 
enhancing IT systems.

•  Weak cyber defences, both now and  

in the future, through a failure to keep  
up with increasing cyber risks and 
insufficient IT disaster recovery 
planning and testing, could increase the 
likelihood and severity of a cyber-attack 
leading to business disruption, 
reputational damage and loss of 
customers and/or a fine under applicable 
data protection legislation.

investments, the Group is continuing to 
improve information security policies 
and controls to improve its ability to 
monitor, prevent, detect and respond to 
cyber threats.

•  Cyber security awareness campaigns 
have been deployed across all regions 
to enhance the knowledge of Bunzl 
personnel and their resilience to 
phishing attacks.

•  IT disaster recovery and incident 

management plans, which would be 
implemented in the event of any such 
failure, are in place and periodically 
tested. The Group Chief Information 
Officer and Group Head of Information 
Security coordinate activity in this area.

•  The Group strategically engaged 

customers to ensure Bunzl’s 
sustainability strategy takes account 
of significant social and environmental 
topics – a detailed materiality 
assessment was performed to 
support this.

•  A new network of 49 sustainability 

ambassadors was created.

•  The Group is in the process of 

developing new solutions, including 
customer-facing ‘consultancy’ tools 
and consolidated ranges of own brand 
sustainable products.

•  New governance for sustainability 
across the Group’s businesses was 
introduced, including CEO-led quarterly 
governance meetings and sustainability 
presentations at four Board meetings 
in 2020.

•  The roll out of a range of cyber activities 
to meet the ever-changing landscape 
continued, including enhanced 
information security and privacy 
training and simulated phishing attacks 
for personnel across the Group with 
mandatory attendance for all 
information system users. 

•  A global security scanning service was 
rolled out to ensure vulnerabilities are 
tracked, managed and remediated.

•  Email protection was enhanced to 
prevent the most common vector 
of attack.

•  Privacy enhancement programmes were 

undertaken in line with changing 
privacy regulations across the globe.

•  Security controls were adapted to 
address Covid-19 related risks and 
remote working.

Bunzl plc Annual Report 2020

71

Strategic report 
 
Principal risks and uncertainties continued

Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Financial risks

9. Availability of 
funding 
Insufficient  
liquidity in financial 
markets leading  
to insolvency

Risk owner:  
CFO

Change to risk 
level: 

Included in viability 
statement: Yes

10. Currency 
translation 
Significant change in 
foreign exchange 
rates leading to a 
reduction in reported 
results and/or a 
breach of banking 
covenants

Risk owner:  
CFO

Change to risk 
level: 

Included in viability 
statement: No

•  Insufficient liquidity in financial markets 

•  The Group arranges a mixture of 

•  The Group established a Euro Medium 

could lead to banks and institutions 
being unwilling to lend to the Group, 
resulting in the Group being unable to 
obtain necessary funds when required 
to repay maturing borrowings, thereby 
reducing the cash available to meet its 
trading obligations, make acquisitions 
and pay dividends.

borrowings from different sources and 
continually monitors net debt and 
forecast cash flows to ensure that it will 
be able to meet its financial obligations 
as they fall due and that sufficient 
facilities are in place to meet the Group’s 
requirements in the short, medium and 
long term.

Term Note Programme which allows the 
Group to access funds in a timely 
manner from the public markets. 

•  The Group has issued £400 million debt 

under this Programme with a 2030 
maturity and no covenant. These funds 
can be used to refinance near term 
maturities.

•  The majority of the Group’s revenue and 
profits are earned in currencies other 
than sterling, the Group’s presentation 
currency.

•  As a result, a significant strengthening 
of sterling against the US dollar and the 
euro in particular could have a material 
translation impact on the Group’s 
reported results and/or lead to a breach 
of net debt to EBITDA banking 
covenants.

•  The Group does not hedge the impact  

•  In 2020 currency translation had an 

adverse impact on the Group’s reported 
results, decreasing revenue, profits  
and earnings by between 1% and 2%. 

•  The Group’s results are reviewed  

at constant exchange rates to show  
the underlying performance of the 
Group excluding the currency 
translation impact. 

of exchange rate movements arising on 
translation of earnings into sterling at 
average exchange rates. The Board 
believes that the benefits of its 
geographical spread outweigh the risks.

•  Results are reported at constant 

exchange rates so that investors can 
observe the underlying performance  
of the Group excluding the translation 
impact on the Group’s reported results.

•  The Group’s borrowings are 

denominated in US dollars, sterling  
and euros in similar proportions to the 
relative profit contribution of each of 
these currencies to the Group’s EBITDA. 
This reduces the volatility of the ratio  
of net debt to EBITDA from foreign 
exchange movements. In addition, net 
debt for the purposes of covenant 
calculations in the Group’s financing 
documents is calculated using average 
rather than closing exchange rates. 
Consequently, any significant 
movement in exchange rates towards 
the end of an accounting period should 
not materially affect the ratio of net debt 
to EBITDA. Both these factors minimise 
the risk that banking covenants will be 
breached as a result of foreign currency 
fluctuations.

72
72

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020

  
 
 
 
Principal risks 
facing the Group

Description of risk and how it  
might affect the Group’s prospects

How the risk is  
managed or mitigated

Developments  
in 2020

Financial risks continued

11. Increase in 
taxation  
Increases in Group 
tax rate and/or  
cash tax

Risk owner:  
CFO

Change to risk 
level: 

Included in viability 
statement: Yes

•  The resolution of uncertain prior year 

tax matters or the introduction of 
legislative changes could cause a higher 
tax expense and higher cash tax 
payments, thereby adversely affecting 
the Group’s profits and cash flows.

•  In particular, changes could result from 

the legal arguments between the 
European Commission and the UK 
government over whether part of the 
UK’s tax regime is contrary to European 
Union State Aid provisions.

•  The Group responded to the several tax 
changes enacted in response to the 
Covid-19 pandemic, monitoring these 
centrally as well as reacting locally.  
All tax benefits taken were repaid  
where possible.

•  Short term reductions in taxation could 
be replaced by longer term increases to 
fund Covid-19 government support (e.g. 
a higher federal income tax rate of 28% 
(currently 21%) was proposed in the US). 
The financial implications of such 
changes have been modelled and any 
legislative proposals that are put 
forward will be monitored.

•  Oversight of the Group’s tax strategy is 
within the remit of the Board and tax 
risks are assessed by the Audit 
Committee.

•  The Group seeks to plan and manage  

its tax affairs efficiently but also 
responsibly with a view to ensuring that 
it complies fully with the relevant legal 
obligations in the countries in which the 
Group operates while endeavouring to 
manage its tax affairs to protect value for 
the Company’s shareholders in line with 
the Board’s broader fiduciary duties.

•  The Group manages and controls  
these risks through an internal tax 
department made up of experienced tax 
professionals who exercise judgement 
and seek appropriate advice from 
specialist professional firms.

•  At the same time the Group monitors 
international developments in tax law 
and practice, adapting its approach 
where necessary to do so.

Bunzl plc Annual Report 2020

73

Strategic report 
Principal risks and uncertainties continued

Assessment of the prospects of the 
Company and its viability statement
In accordance with provision 31 of the UK 
Corporate Governance Code, the directors 
set out below how they have assessed the 
prospects of the Company, over what period 
the prospects have been assessed and the 
Company’s formal viability statement.

Board. While the directors have no reason 
to believe the Company will not be viable 
over a longer period, given the inherent 
uncertainty involved, the period over which 
the directors consider it possible to form a 
reasonable expectation as to the Group’s 
longer term viability is the three year period 
to 31 December 2023.

The context for and period over which  
the prospects of the Company have  
been assessed
To consider the prospects of the Company 
and determine an appropriate time frame 
for the purpose of making a statement on 
the Company’s longer term viability, the 
directors have taken into account various 
factors including the nature of the 
Company’s business, its business model 
and strategy and the existing planning 
periods. In particular: 

•  Bunzl has a geographically balanced and 
diversified business portfolio operating 
in more than 30 countries; 

•  the Company operates across six core, 

fragmented market sectors, many of which 
are growing and resilient to challenging 
economic conditions; and

•  the business model and strategy minimise 
the volatility of the Company’s results, 
enabling Bunzl to deliver consistently 
good results with high returns on capital 
and cash conversion.

With regard to the time frame specifically, 
the directors considered the above factors 
as well as the Group’s strategic planning 
process. Comprehensive budgets are 
prepared annually by the business areas 
and approved by the Board. Strategic plans 
covering a period of two years beyond the 
forecast for the current year are also 
prepared annually and reviewed by the 

How the prospects of the Company  
and its longer term viability have  
been assessed
In making a viability statement, the directors 
are required to consider the Company’s 
ability to meet its liabilities as they fall due, 
taking into account the Company’s current 
position and principal risks. The Company 
has significant financial resources including 
committed and uncommitted banking 
facilities, US private placement notes and 
senior bonds, further details of which are set 
out in Note 15 to the consolidated financial 
statements. As a result, the directors believe 
that the Company is well placed to manage 
its business risks successfully. 

The resilience of the Group to a range of 
possible scenarios, in particular the impact 
on key financial ratios and its ongoing 
compliance with financial covenants, was 
factored into the directors’ considerations 
through stress testing current financial 
projections. These stress tests, which took 
into account the risks associated with the 
continuing impact of the Covid-19 pandemic, 
particularly in the foodservice and retail 
sectors, on the results of the Group in the 
near term, included the following: 

•  the impact of the crystallisation of the 

principal strategic and operational risks 
to the Group’s organic growth and a 
significant increase in working capital;

•  the impact of the crystallisation of the 

principal strategic and operational risks 
to the Group’s organic and acquisition 
growth and significant increases in both 
working capital and the effective tax rate, 
without mitigating actions; and 

•  a reverse stress test scenario which 

identified what would need to happen 
to cause the Company to suffer an 
unavoidable breach of financial covenants.

In all scenarios it has been assumed, based 
on past experience and all current indicators, 
that the Company will be able to refinance 
its banking facilities and US private 
placement notes as and when they mature. 
In the first two stress tests it was found that 
the Group was resilient and in particular it 
remained in compliance with the relevant 
financial covenants. The conditions required 
to create the reverse stress test scenario, 
were so severe that they were considered 
to be implausible. 

The directors consider that the stress 
testing based assessment of the Company’s 
prospects, building on the results of the 
robust assessment of the principal risks 
to the business and the financial implications 
of them materialising, confirms the 
resilience of the Group to severe but plausible 
scenarios and provides a reasonable 
basis on which to conclude on its longer 
term viability. 

Confirmation of longer term viability 
In accordance with the provisions of the 
UK Corporate Governance Code, the 
directors have taken account of the Group’s 
current position and principal risks and 
uncertainties referred to above in assessing 
the prospects of the Company and they have 
a reasonable expectation that the Company 
will be able to continue in operation and 
meet its liabilities as they fall due over the 
three year period to 31 December 2023.

74

Bunzl plc Annual Report 2020

 Financial review

FINANCIAL REVIEW

‘ Our businesses have reacted 
admirably to the unprecedented 
circumstances and this is reflected 
in the strength of our financial 
results. The Group’s robust 
balance sheet and continued 
strong cash generation have 
enabled the Group to maintain 
focus on key strategic priorities.’

  Richard Howes 
Chief Financial Officer

Adjusted operating profit* 
Up 19.1% at actual exchange rates

Adjusted earnings per share* 
Up 24.7% at actual exchange rates

Revenue 
Up 8.4% at actual exchange rates

(2019: £9,326.7m)

£10,111.1m
+9.4%†

(2019: £653.3m)

£778.4m 
+20.9%†

Operating profit 
Up 17.1% at actual exchange rates

Cash conversion* 
Continued strong cash conversion

(2019: £528.4m)

£618.5m
+18.7%†

103%

(2019: 101%)

Financial results
Revenue
Adjusted operating profit*
Adjusted profit before income tax*
Adjusted earnings per share*
Dividend for the year◊
Statutory results
Operating profit
Profit before income tax
Basic earnings per share
Balance sheet and Cash flow
Return on average operating capital %*
Return on invested capital %*
Cash conversion %*

†  At constant exchange rates.
*  Alternative performance measure (see Note 3 on page 158).
◊  Including the reinstated 2019 final dividend, paid as an additional 2019 interim dividend.

(2019: 132.2p)

164.9p
+26.6%†

Dividend 
Long track record of dividend  
growth continues

(2019: 51.3p◊)

54.1p 
+5.5%

2020
£m

10,111.1
778.4
715.6
164.9p
54.1p

618.5
555.7
128.8p

45.4%
16.2%
103%

 2019
£m

Growth as
reported

Growth at 
constant
exchange

8.4%
19.1%
23.8%
24.7%
5.5%

17.1%
22.6%
22.9%

9.4%
20.9%
25.6%
26.6%

18.7%
24.4%
24.8%

9,326.7
653.3
578.2
132.2p
51.3p

528.4
453.3
104.8p

36.9%
13.6%
101%

Bunzl plc Annual Report 2020

75

Strategic report 
 
 
Financial review continued

As in previous years this review refers to a number of alternative performance measures which management uses to assess the 
performance of the Group. Details of the Group’s alternative performance measures are set out in Note 3 to the consolidated financial 
statements on page 158.

Currency translation
Currency translation has had a small adverse impact on the Group’s reported results, decreasing revenue, profits and earnings by between 
1% and 2%. The adverse exchange rate impact was principally due to the effect on average exchange rates of the strengthening of sterling 
against certain currencies during the year, particularly the Canadian dollar, Brazilian real and Australian dollar, partly offset by the 
weakening of sterling against the euro.

Average exchange rates
US$
Euro
Canadian$
Brazilian real
Australian$

Closing exchange rates
US$
Euro
Canadian$
Brazilian real
Australian$

2020
1.28
1.12
1.72
6.61
1.86

2020
1.37
1.12
1.74
7.08
1.77

2019
1.28
1.14
1.69
5.04
1.84

2019
1.32
1.18
1.72
5.33
1.88

Revenue
Revenue increased to £10,111.1 million (2019: £9,326.7 million), up 9.4% at constant exchange rates (up 8.4% at actual exchange rates), due 
to underlying growth of 4.8% (being organic growth adjusted for trading days), the benefit of acquisitions and an additional trading day 
compared to the previous year due to 2020 being a leap year. 

Movement in revenue (£m)

10,500

10,000

9,500

9,000

8,500

9,326.7

(88.1)

43.1

384.5

10,111.1

444.9

2019 revenue

Currency translation

Impact of additional
trading day

Underlying revenue
growth

Acquisitions

2020 revenue

76

Bunzl plc Annual Report 2020

 Operating profit
Adjusted operating profit increased to £778.4 million (2019: £653.3 million), an increase of 21% at constant exchange rates and 19% at actual 
exchange rates. Adjusted operating profit margin increased from 7.0% to 7.7% at both constant exchange rates and actual exchange rates. 
This improvement in operating margin was primarily driven by the strong demand for Covid-19 related products in the higher than average 
margin sectors of safety, healthcare and cleaning & hygiene and a reduction in demand in the lower than average margin sectors of 
foodservice and retail, partly offset by charges relating to trade receivables and inventory provisions.

During 2020, the Group has seen a number of customers either entering insolvency processes or showing specific credit stress indicators that 
have impacted the recoverability of receivables and customer specific inventory particularly in the foodservice and retail sectors. This has 
resulted in a net charge of approximately £15 million being taken during the year to reflect the risks around recoverability. In addition, there is 
a heightened risk of further recoverability issues with customers, mainly in these same sectors, as government support is withdrawn and the 
trading uncertainty continues. Consequently, the Group has taken an additional net charge of approximately £10 million in the year relating to 
aged receivables and customer specific inventory for those customers identified as having a high or medium credit risk. The Group has also 
seen an increase in the level of slow moving inventory as the Covid-19 pandemic and the associated government imposed control measures 
have continued to impact customer demand across a range of market sectors. This has resulted in a net charge of approximately £15 million 
in the year to increase slow moving inventory provisions.

Movement in adjusted operating profit (£m)

800

750

700

650

600

134.5

778.4

653.3

(9.4)

2019 adjusted operating profit

Currency translation

2020 growth

2020 adjusted operating profit

Operating profit was £618.5 million, an increase of 19% at constant exchange rates (up 17% at actual exchange rates). 

Movement in operating profit (£m)

675

625

575

525

475

134.5

(20.1)

(16.8)

618.5

528.4

(7.5)

2019 operating profit

Currency translation

Growth in adjusted 
operating profit

Increase in customer 
relationships and brands 
amortisation and 
acquisition related items

Non-recurring pension 
scheme charges

2020 operating profit

Acquisition related items include £12.1 million for impairment of goodwill relating to the closure of a safety business in China within  
the Asia Pacific Cash Generating Unit and £9.1 million for impairment of customer relationships assets relating to a foodservice  
business in UK & Ireland, a safety business in Continental Europe and the closure of the safety business in China, as explained in  
Note 11. The non-recurring pension scheme charges of £16.8 million comprise £16.4 million relating to withdrawal liability charges for  
three multi-employer pension plans in North America, following the Group’s decision to withdraw from these plans due to their critical 
funding status, and a £0.4 million GMP equalisation charge relating to the equalisation of guaranteed minimum pensions between  
male and female members on historical transfers out of the Group’s defined benefit pension scheme following a High Court ruling on  
20 November 2020 in the case of Lloyds Banking Group Pension Trustees Limited vs Lloyds Bank plc. 

Customer relationships and brands amortisation, acquisition related items and the non-recurring pension scheme charges in 2020  
are excluded from the calculation of adjusted operating profit as they do not relate to the underlying operating performance and distort 
comparability between businesses and reporting periods. Accordingly, these items are not taken into account by management when 
assessing the results of the business and are removed in calculating adjusted operating profit and other alternative performance measures 
by which management assess the performance of the Group.

Bunzl plc Annual Report 2020

77

Strategic reportFinancial review continued

Net finance expense
The net finance expense for the year was £62.8 million, a decrease of £11.3 million at constant exchange rates (down £12.3 million at actual 
exchange rates), mainly from lower average interest rates and a lower average level of net debt in the year. 

Profit before income tax
Adjusted profit before income tax was £715.6 million (2019: £578.2 million), up 26% at constant exchange rates (up 24% at actual exchange 
rates), due to the growth in adjusted operating profit and the reduction in net finance expense. Profit before income tax was £555.7 million 
(2019: £453.3 million), an increase of 24% at constant exchange rates (up 23% at actual exchange rates). 

Taxation 
The Group’s tax strategy is to comply with tax laws in all countries in which it operates and to balance its responsibilities for controlling the 
tax costs with its responsibilities to pay the appropriate level of tax where it does business. No companies are established in tax havens or 
other countries for tax purposes where the Group does not have an operational presence and the Group’s de-centralised operational structure 
means that the level of intragroup trading transactions is very low. The Group does not use intragroup transfer prices to shift profit into low 
tax jurisdictions. The Group’s tax strategy has been approved by the Board and tax risks are reviewed by the Audit Committee. In accordance 
with UK legislation, the strategy is published on the Bunzl plc website within the Corporate governance section.

The effective tax rate (being the tax rate on adjusted profit before income tax) for the year was 23.1% (2019: 23.8%) and the reported tax rate on 
statutory profit was 22.6% (2019: 23.0%). Both the effective and reported tax rates for 2020 are lower than the prior year due to a higher credit 
for share-based payment expense and a larger benefit from reduced prior year tax exposures.

As explained in the Principal risks and uncertainties section on pages 64 to 74, the Group identifies an increase in taxation as a principal risk 
for the Group, and the tax rate could be affected by legislative changes or the resolution of prior year tax matters. 

One of the tax risks affecting the Group is the European Commission’s decision that part of the UK’s tax regime amounts to State aid. 
Further details on this risk are given in Note 7 to the consolidated financial statements but it should be noted that tax plus interest of up to 
£37 million could be payable in the near future to HM Revenue & Customs as they are required to collect amounts they consider to be State 
aid in line with the Commission’s decision. The Group, as well as HM Government and many other tax payers, have filed appeals to the EU 
General Court on this issue but no hearing date has been set. Any such amount paid to HM Revenue & Customs will be refunded in the event 
of a favourable EU General Court ruling. In addition, the Group made a cash payment during the year of BRL100.4 million (£15.2 million) for 
tax plus interest and penalties in relation to a tax dispute in Brazil. This had no effect on the tax charge for the year. The Group has appealed 
to the Federal Court against the BRL100.4 million assessment and expects litigation on the matter to take several years.

78

Bunzl plc Annual Report 2020

 Earnings per share 
Profit after tax increased to £430.0 million (2019: £349.2 million), up 25% and an increase of £85.9 million at constant exchange rates (up 23% 
at actual exchange rates), due to a £108.9 million increase in profit before income tax, partly offset by a £23.0 million increase in the tax charge 
at constant exchange rates. 

Adjusted profit after tax was £550.5 million (2019: £440.6 million), up 27% and an increase of £116.3 million at constant exchange rates 
(up 25% at actual exchange rates), due to a £145.8 million increase in adjusted profit before income tax, partly offset by a £29.5 million 
increase in the tax on adjusted profit before income tax at constant exchange rates.

The weighted average number of shares increased to 333.8 million from 333.3 million in 2019 due to employee share option exercises, partly 
offset by share purchases into the employee benefit trust. 

Basic earnings per share were 128.8p (2019: 104.8p), up 25% at constant exchange rates (up 23% at actual exchange rates). Adjusted 
earnings per share were 164.9p (2019: 132.2p), an increase of 27% at constant exchange rates (up 25% at actual exchange rates). 

Movement in basic eps (p)

140

130

120

110

100

33.3

(4.3)

0.5

(3.7)

(0.2)

128.8

104.8

2019 basic EPS

(1.6)
Currency
 translation

Increase in 
adjusted profit 
before income tax

Increase in customer 
relationships and 
brands amortisation 
and acquisition 
related items

Non-recurring 
pension scheme 
charges

Decrease in 
reported tax rate

Increase in 
weighted average 
number of shares

2020 basic EPS

Movement in adjusted eps (p)

170

160

150

140

130

120

33.3

1.5

(0.2)

164.9

132.2

(1.9)

2019 adjusted EPS

Currency translation

Increase in adjusted 
profit before income tax

Decrease in effective 
tax rate

Increase in weighted 
average number 
of shares

2020 adjusted EPS

Bunzl plc Annual Report 2020

79

Strategic reportFinancial review continued

Dividends
An analysis of dividends per share for the years to which they relate is shown below:

Interim dividend (p)
Final dividend (p)*
Total dividend (p)
Dividend cover (times)

*  2019 final dividend reinstated as an additional 2019 interim dividend.

2020

15.8
38.3
54.1
3.0

2019
15.5
35.8
51.3
2.6

Growth
1.9%
7.0%
5.5%

The Company’s practice in recent years has been to pay a progressive dividend, delivering year-on-year increases with the dividend usually 
growing at a similar rate to the growth in adjusted earnings per share. However, performance in 2020 has benefited significantly from larger 
Covid-19 related orders that are not expected to be repeated in 2021. The approach to setting the 2020 dividend therefore needs to reflect more 
closely a more normalised level of growth in adjusted earnings per share which might otherwise have been anticipated without the benefit of 
such orders. As a consequence, the Board is proposing a 2020 final dividend of 38.3p, an increase of 7% on the amount paid in relation to the 
2019 final dividend. The 2020 total dividend of 54.1p is 5.5% higher than the 2019 total dividend.

Before approving any dividends, the Board considers the level of borrowings of the Group by reference to the ratio of net debt to EBITDA, the 
ability of the Group to continue to generate cash and the amount required to invest in the business, in particular into future acquisitions. The 
Group’s long term track record of strong cash generation, coupled with the Group’s substantial borrowing facilities, provides the Company 
with the financial flexibility to fund a growing dividend. After the further growth in 2020, Bunzl has sustained a growing dividend to 
shareholders over the past 28 years. 

The risks and constraints to maintaining a growing dividend are principally those linked to the Group’s trading performance and liquidity, 
as described in the Principal risks and uncertainties on pages 64 to 74. The Group has substantial distributable reserves within Bunzl plc  
and there is a robust process of distributing profits generated by subsidiary undertakings up through the Group to Bunzl plc. At 31 December 
2020 Bunzl plc had sufficient distributable reserves to cover more than four years of dividends at the levels of those delivered in 2020, which 
is expected to be approximately £181 million. 

Acquisitions
The Group completed nine acquisitions during the year ended 31 December 2020 with a total committed spend of £445.0 million.  
The estimated annualised revenue and adjusted operating profit of the acquisitions completed during the year were £602 million and 
£50 million respectively.  

The acquisitions completed during the year include the acquisition of MCR Safety, which is considered to be individually significant due to 
its impact on intangible assets, adding £104.5 million to customer relationships, £13.7 million to brands and £71.8 million to goodwill. The 
committed spend on this acquisition was £276.5 million. For further details of this acquisition see Note 26 on pages 189 to 191.

A summary of the effect of acquisitions is as follows:

Fair value of net assets acquired
Goodwill
Consideration
Satisfied by:
  cash consideration
  deferred consideration

Contingent payments relating to retention of former owners
Net cash acquired
Transaction costs and expenses

Total committed spend in respect of acquisitions agreed and completed in the current year

£m
318.7
108.8
427.5

367.9
59.6
427.5
19.1
(8.9)
7.3

445.0

80

Bunzl plc Annual Report 2020

  
The net cash outflow in the year in respect of acquisitions comprised:

Cash consideration
Net cash acquired
Deferred consideration payments
Net cash outflow in respect of acquisitions
Acquisition related items*
Total cash outflow in respect of acquisitions

*  Acquisition related items comprise £7.1 million of transaction costs and expenses paid and £17.2 million of payments relating to retention of former owners.

Cash flow
A summary of the cash flow for the year is shown below:

Cash generated from operations†
Payment of lease liabilities
Net capital expenditure

Operating cash flow†
Net interest excluding interest on lease liabilities
Income tax paid

Free cash flow
Dividends paid
Acquisitions◊ 
Net payments relating to employee share schemes
Net cash inflow

†  Before acquisition related items.
◊  Including acquisition related items.

£m
367.9
(8.9)
4.2
363.2
24.3
387.5

2019
£m

814.1
(151.6)
(28.8)

633.7
(51.2)
(125.6)

456.9
(167.3)
(162.8)
(27.7)
99.1

2020
£m

968.3
(159.6)
(31.9)

776.8
(41.5)
(153.8)

581.5
(171.5)
(387.5)
(8.4)
14.1

The Group’s free cash flow of £581.5 million was £124.6 million higher than in 2019, primarily due to the increase in operating cash flow 
of £143.1 million, partly offset by a higher cash outflow relating to tax. The Group’s free cash flow was primarily used to finance dividend 
payments of £171.5 million in respect of 2019 (2019: £167.3 million in respect of 2018) and an acquisition cash outflow of £387.5 million 
(2019: £162.8 million). Cash conversion (being the ratio of operating cash flow as a percentage of lease adjusted operating profit) was 103% 
(2019: 101%). This benefited from advance payments from customers net of upfront payments to suppliers of approximately £34 million. 
Excluding these net advanced payments, cash conversion was 99%.

Operating cash flow

Adjusted operating profit
Add back depreciation of right-of-use assets
Deduct payment of lease liabilities
Lease adjusted operating profit 

2020
£m
776.8

778.4
134.8
(159.6)
753.6

2019
£m
633.7

653.3
128.1
(151.6)
629.8

Cash conversion (operating cash flow as a percentage of lease adjusted operating profit)

103%

101%

Net debt 
Net debt excluding lease liabilities increased by £8.0 million during the year to £1,255.0 million (2019: £1,247.0 million), due to a £22.1 million 
increase due to currency translation partly offset by the net cash inflow of £14.1 million. Net debt including lease liabilities was  
£1,752.5 million (2019: £1,727.0 million).

Net debt to EBITDA calculated at average exchange rates and based on historical accounting standards, in accordance with the Group’s 
external debt covenants, was 1.5 times (2019: 1.9 times). Net debt to EBITDA calculated at average exchange rates including lease liabilities 
was 1.8 times (2019: 2.1 times).

Bunzl plc Annual Report 2020

81

Strategic reportFinancial review continued

Balance sheet
Summary balance sheet at 31 December:

Intangible assets
Right-of-use assets
Property, plant and equipment
Working capital
Other net liabilities

Net pension deficit
Net debt excluding lease liabilities
Lease liabilities
Equity

Return on average operating capital 
Return on invested capital 

2020
£m
2,441.9
453.4
122.7
1,021.4
(323.0)
3,716.4
(44.8)
(1,255.0)
(497.5)
1,919.1

2019
£m
2,290.9
432.9
118.3
943.4
(278.2)
3,507.3
(36.0)
(1,247.0)
(480.0)
1,744.3

45.4%
16.2%

36.9%
13.6%

Return on average operating capital increased to 45.4% from 36.9% in 2019 and return on invested capital of 16.2% was up from 13.6% 
in 2019, both due to a higher return in the underlying business driven by an increase in adjusted operating profit and lower average 
operating capital. 

Intangible assets increased by £151.0 million to £2,441.9 million due to intangible assets arising on acquisitions in the year of £296.7 million 
and software additions of £8.7 million, partly offset by an amortisation charge of £110.7 million, an impairment charge of £21.2 million, 
software disposals of £0.8 million and a decrease from currency translation of £21.7 million. 

Right-of-use assets increased by £20.5 million to £453.4 million due to additional right-of-use assets from new leases during the year of 
£100.1 million, an increase from acquisitions of £35.2 million and an increase from remeasurement adjustments of £24.2 million, partly offset 
by a depreciation charge of £134.8 million and a decrease from currency translation of £4.2 million.

Working capital increased from the prior year end by £78.0 million to £1,021.4 million due to increases from acquisitions, partly offset by 
a decrease in the underlying business and a decrease from currency translation. 

The Group’s net pension deficit of £44.8 million at 31 December 2020 was £8.8 million higher than at 31 December 2019, principally due to an 
actuarial loss of £16.2 million, increases from service cost and net interest expense, partly offset by contributions of £14.6 million during the 
year. The actuarial loss principally arose from an increase in pension liabilities due to a decrease in discount rates, partly offset by higher 
than expected returns on pension scheme assets. 

Shareholders’ equity increased by £174.8 million during the year to £1,919.1 million.

Movement in shareholders’ equity (£m)
2,300

2,200

2,100

2,000

1,900

1,800

1,700

1,600

1,744.3

2019 
Shareholders’ 
equity

430.0

(171.5)

16.2

(81.0)

(13.2)

(5.7)

1,919.1

Profit for 
the year

Dividends

Currency 
(net of tax)

Actuarial loss on 
pension schemes 
(net of tax)

Share based 
payments 
(net of tax)

Employee share 
options (net of tax)

2020 Shareholders’ 
equity

Capital management
The Group’s policy is to maintain a strong capital base to maintain investor, creditor and market confidence and to sustain future 
development of the business. The Group funds its operations through a mixture of shareholders’ equity and bank and capital market 
borrowings. The Group’s funding strategy is to maintain an investment grade credit rating and the Company’s current credit rating with 
Standard & Poor’s is BBB+. All borrowings are managed by a central treasury function and funds raised are lent onward to operating 
subsidiaries as required. The overall objective is to manage the funding to ensure the borrowings have a range of maturities, are competitively 
priced and meet the demands of the business over time. There were no changes to the Group’s approach to capital management during the 
year and the Group is not subject to any externally imposed capital requirements.

82

Bunzl plc Annual Report 2020

 Treasury policies and controls
The Group has a centralised treasury department to control external borrowings and manage liquidity, interest rate, foreign currency and 
credit risks. Treasury policies have been approved by the Board and cover the nature of the exposure to be hedged, the types of financial 
instruments that may be employed and the criteria for investing and borrowing cash. The Group uses derivatives to manage its foreign 
currency and interest rate risks arising from underlying business activities. No transactions of a speculative nature are undertaken. The 
treasury department is subject to periodic independent review by the internal audit department. Underlying policy assumptions and activities 
are periodically reviewed by the executive directors and the Board. Controls over exposure changes and transaction authenticity are in place.

The Group continually monitors net debt and forecast cash flows to ensure that sufficient facilities are in place to meet the Group’s 
requirements in the short, medium and long term and, in order to do so, arranges borrowings from a variety of sources. Additionally, 
compliance with the Group’s biannual debt covenants is monitored on a monthly basis and formally tested at 30 June and 31 December. 
The principal covenant limits are net debt, calculated at average exchange rates, to EBITDA of no more than 3.5 times and interest cover  
of no less than 3.0 times. Sensitivity analyses using various scenarios are applied to forecasts to assess their impact on covenants and net 
debt. During the year ended 31 December 2020 all covenants were complied with and based on current forecasts it is expected that such 
covenants will continue to be complied with for the foreseeable future. Debt covenants are based on historical accounting standards.

The Group has substantial funding available comprising multi-currency credit facilities from the Group’s banks, US private placement  
notes and senior bonds. During 2020, the Group issued a £400 million bond which matures in 2030 under the terms of its Euro Medium Term 
Note Programme. The bond issued extends the maturity profile of the Group’s debt portfolio and diversifies its funding sources. In addition  
to this bond, the £300 million senior bond matures in 2025 and the Group’s committed bank facilities mature between 2021 and 2025.  
At 31 December 2020 the nominal value of US private placement notes outstanding was £916.3 million (2019: £1,012.1 million) with maturities 
ranging from 2021 to 2028. At 31 December 2020 the available committed bank facilities totalled £978.0 million (2019: £1,062.4 million) of 
which £45.0 million (2019: £63.0 million) was drawn down, providing headroom of £933.0 million (2019: £999.4 million). The Group expects  
to make repayments in 2021 of approximately £79 million relating to maturing US private placement notes.

Committed facilities maturity profile by year (£m)

800

700

600

500

400

300

200

100

0

300

174

45

166

2025

324

120

2024

105

79

2021

160

115

2022

170

157

2023

  Bank facilities – undrawn 
  Senior bonds 

  Bank facilities – drawn
  US private placement notes

400

115

2026

128

2027

36

2028

2029

2030

Further details of the Group’s capital management and treasury policies and controls are set out in Note 15 on pages 171 to 178.

Going concern
The directors, having reassessed the principal risks and uncertainties, consider it appropriate to adopt the going concern basis of accounting 
in the preparation of the financial statements. In reaching this conclusion, the directors noted the Group’s strong cash performance in the 
year, the substantial funding available to the Group as described above and the resilience of the Group to a range of possible downside 
scenarios including those relating to the potential impacts of the Covid-19 pandemic. Further details are set out in Note 1 on page 150.

Richard Howes 
Chief Financial Officer 
1 March 2021

Bunzl plc Annual Report 2020

83

Strategic report 
Taskforce on Climate related Financial Disclosures (TCFD)

TCFD INDEX 

The Taskforce on Climate related Financial Disclosures (TCFD) has developed a voluntary climate related financial risk disclosure 
framework for companies to provide information to investors, lenders, insurers and other stakeholders. We support the TCFD 
recommendation and will follow the guidance on how to provide appropriate transparency of our most material climate related risks 
and opportunities, the potential impacts on our business and our strategy for assessing and managing these impacts. The table below 
provides a reference to where these key disclosures can be found. 

Our first full TCFD statement can be found on our website www.bunzl.com/sustainability. 

Topic

Disclosure summary

Disclosure

Bunzl response

Governance

Disclose the organisation’s 
governance around climate  
related risks and opportunities.

a)  Describe the Board’s oversight of climate related risks and 

opportunities.

Strategy

Disclose the actual and potential 
impacts of climate related risks 
and opportunities on the 
organisation’s businesses,  
strategy and financial planning.

b)  Describe management’s role in assessing and managing 

climate related risks and opportunities.

a)  Describe the climate related risks and opportunities the 
organisation has identified over the short, medium and  
long term.

Sustainability: page 58.  
Principal risks: pages 65-67. 
TCFD statement. 

Sustainability: page 58 
Principal risks: pages 65-67. 
TCFD statement.

Sustainability: page 49. 
TCFD statement.

Risk 
management

Disclose how the organisation 
identifies, assesses and manages 
climate related risks.

Metrics and 
targets

Disclose the metrics and targets 
used to assess and manage 
relevant climate related risks  
and opportunities.

b)  Describe the impact of climate related risks and 

opportunities on the organisation’s businesses, strategy, 
and financial planning.

Principal risks: page 67.  
TCFD statement.

c)  Describe the resilience of the organisation’s strategy, taking 

into consideration different climate related scenarios 
including a 2°C or lower temperature scenario.

Sustainability: pages 48-49. 
Principal risks: page 67.  
TCFD statement.

a)  Describe the organisation’s processes for identifying and 

assessing climate related risks.

Principal risks: pages 64-67.  
TCFD statement.

b)  Describe the organisation’s processes for managing climate 

related risks.

c)  Describe how processes for identifying, assessing and 
managing climate related risks are integrated into the 
organisation’s overall risk management.

Principal risks: page 67.  
TCFD statement.

Principal risks: pages 65-67.  
TCFD statement.

a)  Disclose the metrics used by the organisation to assess 
climate related risks and opportunities in line with its 
strategy and risk management process.

ESG appendix: pages 86-88. 
TCFD statement.

b)  Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 
greenhouse gas (GHG) emissions and the related risks.

ESG appendix: pages 86-88. 
TCFD statement.

c)   Describe the targets used by the organisation to manage 
climate related risks and opportunities and performance 
against targets.

ESG appendix: pages 86-87.
Sustainability: page 49. 
TCFD statement.

84

Bunzl plc Annual Report 2020

Non-financial information

ESG APPENDIX

Material ESG issues mapped to our business model

Business model pillar

Source

Consolidate

Deliver

Sustainability 
framework pillar

The ESG issues 
relevant to Bunzl.

Identified by aligning the 
issues and disclosure 
topics in the SASB 
materiality map to our 
business model.

Our suppliers

Our business

Our customers

•  Managing environmental risks in 

•  Equal opportunities.

•  Products made from recycled content 

supply chain.

•  Gender, ethnic, LGBTQIA and disability 

•  Sustainable raw material sourcing.

diversity.

or renewable materials.

•  Reusable products.

•  Certification to relevant 

environmental standards.

•  Employee health and well-being and 

•  Products that are recyclable or 

occupational health & safety.

compostable.

•  Ethical supply chain practices.

•  Attraction and retention of talent and 

•  Working to respect human rights 
and prevent incidences of modern 
slavery.

learning and development programmes.

•  Reward and recognition and work life 

flexibility.

•  Supporting the safety and wellbeing 

•  Long term targets for carbon reduction.

of workers in our supply chain.

•  Renewable energy sourcing, energy 

efficiency and renewable energy projects.

•  Low and zero carbon logistics.

•  Good practices of corporate governance.

•  Working to reduce environmental 
impacts of products through their 
lifecycle.

•  Developing circular systems for 
products supplied (back haul 
solutions).

•  Partnerships with waste management 
to offer onsite circular solutions for 
customers.

•  Transparent, independent expert 

•  Compliance with laws and regulations.

product advice.

•  Implementing appropriate company 

•  Product claims in accordance with 

standards and policies.

legislation.

•  Donations to local and international 

•  Avoiding misleading claims related to 

charities. 

products.

Our most material  
ESG topics. 

Identified by assessing 
the significance to 
Bunzl. These formed the 
basis of our materiality 
assessment.

•  Supporting local communities where we 

operate. 

•  Employee fundraising and volunteering.

•  Public policy and lobbying. 

•  Partnerships with sustainability 

advocacy groups. 

•  Trade association memberships.

1.   Supply chain management and 

3.  Diversity and inclusion.

10.  Availability of products and services 

stewardship.

2.   Human rights and fair and safe 

labour.

4.  Employee safety, health and wellness.

5.  Talent and development.

6.  Climate change and GHG emissions.

with sustainable attributes.

11. Supporting a circular economy.

12.  Responsible marketing and product 

labelling.

•  Providing sustainable solutions and 

supporting circular economy 
techniques that keep waste out of 
nature (see pages 50 to 53).

7.  Ethics and integrity.

8.   Supporting charities and local 

communities.

9.   Dialogue, transparency and 

partnerships.

•  Investing in a diverse workforce and 
thriving communities (see pages 46  
and 47).

•  Taking action on climate change by 
reducing emissions (see pages 48  
and 49).

Bunzl’s material  
ESG themes.

Identified by our 
materiality assessment.

•  Protecting human rights and 

driving broad based growth through 
responsible supply chains (see 
pages 44 and 45).

Our priority UN SDGs.

Identified by aligning 
our material ESG themes 
to the UN SDGs.

Bunzl plc Annual Report 2020

85

Strategic report 
 
Non-financial information continued

Key performance indicators
Code of conduct
The Group’s business code of conduct is a guide for every employee explaining how they are expected to conduct themselves both from a 
corporate and individual perspective. 

2018

2019

2020 Comment

Material breaches of code of conduct

Speak up 

0

10

0

8

0 No material breaches of our code of conduct were recorded in 2020.

43 In 2020, 43 calls or letters were received through our confidential whistle 

blowing process, ‘Speak Up’, none of which related to any issues of material 
concern. At the end of 2019 we introduced a new way to report concerns 
confidentially. This enabled employees to raise issues online or via a local 
telephone service and in their native language. We believe the increase in the 
number of cases in 2020 is positive, as previously we would not have known 
about these cases. Usually, the issues were easily resolved at a local level. 

Suppliers
Bunzl’s industry-leading sourcing and auditing function based in Shanghai works in partnership with our Asian suppliers to ensure the 
highest standards of product quality and to respect human rights and driving broad-based growth through responsible supply chains. Our 
Group Modern Slavery Statement gives further details on our approach which can be found on the Bunzl plc website.

Number of supplier audits  
and assessments covering 
environmental and social standards

2018

539

Greenhouse gas emissions data (Group)

Data for the period 1 October to 30 September
Scope 1

Total emissions (tonnes of CO2e)
Emission intensity (tonnes of CO2e/£m revenue
Natural gas usage (m3)
Fuel usage (ltr)

Scope 2

Emissions (tonnes of CO2e)
Emission intensity (tonnes of CO2e/£m revenue)
Electricity usage (MWh)

Total gross emissions 

Emissions (tonnes of CO2e)
Emission intensity (tonnes of CO2e/£m revenue)
Total energy (MWh)

2019

2020 Comment

707

680 The number of audits decreased due to travel restrictions in Asia. We have 
ceased our relationship with 15 suppliers that did not make sufficient 
progress to resolve non-acceptable non-conformities.

Base year 2010

2018

2019

2020

95,249
20.2
6,243,763
34,256,823 

99,848
11.4
8,927,790 
31,140,025

99,193
10.7
8,912,413 
31,523,097 

90,568†
9.5†
8,082,813 
29,306,537 

28,757
6.1
58,875 

124,006
26.3
485,995

31,615
3.6
83,423

131,463
15.0
515,183

29,594
3.2
83,062

128,787
13.9
516,775

27,421†
2.9†
80,276

117,989†
12.4†
480,711

†  Included in the external auditors’ limited assurance scope. See Data Assurance statement which is available on our website, www.bunzl.com. The data for previous years was also assured as detailed in the 

respective Annual Reports. 

Scope 1
Target for 2020: Reduce emission intensity by 1% against 2019 (target excludes any foreign exchange translation effect on revenue numbers).

The 2020 Scope 1 carbon emission intensity of 9.5 tonnes of CO2e/£m revenue represents an 11% decrease versus 2019, including the effect 
of foreign exchange rate fluctuations. At constant exchange rates the emissions reduced by 12%.

Reduction of these emissions has been impacted by the unusual business circumstances due to the Covid-19 pandemic. The fuel 
consumption associated with company cars decreased sharply due to travel restrictions and the requirement for employees to work from 
home. Fuel for transportation remains our highest source of CO2e emissions, contributing 81% of Scope 1. Of those emissions relating to 
transportation, 81% are generated by our fleet of commercial vehicles. 

Natural gas is principally used for the heating of buildings. This depends strongly on weather conditions and therefore varies strongly  
by business area. 

Target for 2021: Reduce emission intensity by 6% against 2019 (target excludes any foreign exchange translation effect on revenue).

86

Bunzl plc Annual Report 2020

 Scope 2
Target for 2020: Reduce emission intensity by 2% against 2019 (target excludes any foreign exchange translation effect on revenue numbers).

The 2020 Scope 2 carbon emission intensity of 2.9 tonnes of CO2e/£m revenue represents a 10% reduction versus 2019, including the effect of 
foreign exchange rate fluctuations. At constant exchange rates the reduction in emissions is 11%. 

Our Scope 2 emission take into account changes to the average country specific emission factors but do not take into account low carbon 
electricity purchases (representing approximately 15% of electricity purchased). The remaining improvement in the Scope 2 emissions has 
been driven by the continued implementation of energy efficiency improvements such as low energy lighting.

Target for 2021: Reduce emission intensity by 10% against 2019 (target excludes any foreign exchange translation effect on revenue).

Scope 1 and 2
Target for 2020: Reduce emission intensity by 2% against 2019 (target excludes any foreign exchange translation effect on revenue).

The 2020 combined Scope 1 and 2 carbon emission intensity of 12.4 tonnes of CO2e/£m revenue represents an 11% reduction versus 2019, 
including the effect of foreign exchange rate fluctuations. At constant exchange rates the reduction in emissions is 12%. 

Target for 2021: Reduce emission intensity by 6% against 2019 (target excludes any foreign exchange translation effect on revenue numbers).

Scope 1 carbon emissions 
(tonnes of CO2 per £m revenue) 
Measured in accordance with the Greenhouse 
Gas Protocol applying DEFRA conversion factors

Scope 2 carbon emissions 
(tonnes of CO2 per £m revenue) 
Measured in accordance with the Greenhouse 
Gas Protocol applying DEFRA UK conversion 
factors & IEA factors for overseas electricity

12.6

11.3

11.4

10.7

9.5†

4.5

3.7

3.6

3.2

2.9†

16

17

18

19

20

16

17

18

19

20

†  Included in the external auditors’ limited assurance scope. See Data Assurance statement which is available on our website, www.bunzl.com. The data for previous years was also assured as detailed in the 

respective Annual Reports.

Greenhouse gas emissions data (UK) *

Data for the period 1 October to 30 September
Scope 1

Total emissions (tonnes of CO2e)
Natural gas usage (m3)
Fuel usage (ltr)

Scope 2

Emissions (tonnes of CO2e)
Electricity usage (MWh)

Total gross emissions 

Emissions (tonnes of CO2e)
Total energy consumption (MWh)
Emission intensity (tonnes of CO2e/£m revenue)

2018

2019

2020

17,606
617,969
6,224,877

17,211
469,573
6,271,182

15.261
486,661 
5,606,760 

3,263
11,527

20,869
 84,415 
17.5

2,660
10,405

19,871
82,084
17.0

2,847
11,140

18,108
75,812
14.9

 *  Energy usage and carbon emissions disclosed separately to adopt to the requirements of the UK Streamlined Energy and Carbon Reporting (‘SECR’) policy.

Bunzl plc Annual Report 2020

87

Strategic reportNon-financial information continued

Our reported environmental data includes all businesses that are subsidiaries of the Group for financial reporting purposes, except for recent 
acquisitions where there has been insufficient opportunity for the businesses to adopt our reporting guidelines. The revenue from these 
businesses is not included when calculating the indexed emissions. The reported data covers around 98% of the Group by revenue. 

Bunzl has a Group wide approach to recording, measuring and reporting energy and climate change data. Business areas are responsible  
for data input and monitoring progress against targets and providing commentary on significant variances and on the implementation of 
projects aimed at improving environment, health & safety (‘EHS’) performance. All data is reported on the Bunzl Risk Management System 
(‘BRMS’), the Group’s EHS reporting and consolidation system. More details can be found in the Group reporting guidelines on our website 
(www.bunzl.com/sustainability/reports-and-progress.aspx). 

Scope 3
Our reporting comprises emissions from third party carriers, business flights, waste and electricity transmission losses. 

The bar graph shows that third party carriers produce the largest proportion of our reported Scope 3 emissions. 

These emissions arise due to some of our businesses not having their own fleet and, in addition, all our businesses, irrespective of whether 
they have their own fleet, will distribute a proportion of goods by third party carriers where it is more efficient and cost-effective to do so.

Scope 3 carbon emissions 
(tonnes of CO2 per £m revenue) 

0.1
0.3
1.1

0.1
0.2
1.0

5.7*

5.7*

0.2
0.3
1.2

5.1*

0.1
0.2
1.1

5.4*

0.1
0.2
0.5
5.6

16

17

18

19

20

Third party 
carriers

Business 
travel

Electricity 
transmission

Waste

12 months to 30 September
*   In 2020 we have improved our methodology to calculate third party carrier emissions. 

Previous years data have therefore been recalculated.

Waste
In 2020 we have continued our work to improve consistency and accuracy of waste measurement and reporting. We have introduced an 
internal waste reporting tool and implemented consistent waste conversion factors across the Group. Accurate waste measurement remains 
challenging in geographies with less advanced waste management infrastructures. 

The amount of waste generated in our facilities in 2020 is approximately 22,900 tonnes which is similar to the amount of waste generated 
in previous years. The recycling rates strongly depend on the locally available waste recycling options. In 2020, approximately 50% of the 
generated waste was recycled, which is 13% lower than last year’s recycling rate. This excludes any post-disposal waste treatment and 
recycling carried out by waste handlers. The decrease in the reported recycling rate in 2020 is a result of the improved waste measurement 
methods that we implemented in 2020. 

The reported waste data covers approximately 94% of the Group by revenue. 

Water
Direct water usage is not a significant environmental impact for our business as it is principally confined to staff hygiene and workplace 
cleaning. Our estimated water usage is 160,000m3 of water per year. The usage is slightly lower than last year due to reduced operational 
hours at some of our sites due to Covid-19. As we do not manufacture any of the goods we sell, water discharges, apart from internal 
sanitation, are limited to rainwater run-off from the yards of our locations. 

88

Bunzl plc Annual Report 2020

 Environmental management system certification 
A number of locations in UK & Ireland, Asia Pacific and Continental Europe have ISO 14001 certification. Approximately 24% of the Group’s 
operations are certified to ISO 14001 (measured by revenue). Certification is based on processes and practices which are implemented Group 
wide through our EHS management programme. Some parts of the business have not elected to become formally certified.

Health & safety

Health & safety indicators
Average number of incidents per month per 100,000 employees
Average number of days lost per month per 100,000 employees 
Fatalities

2016
101
2,409
1

2017
81
1,890
0

2018
95
2,370
1

2019
96
3,110
0

2020
85†
3,040†
0

12 months to 30 September
†  Included in the external auditors’ limited assurance scope. See Data Assurance statement which is available on our website, www.bunzl.com.  

The data for previous years was also assured as detailed in the respective Annual Reports.

Targets for 2020:  Reduce the Group accident incidence rate by 5% from 2019. Reduce the Group accident severity rate by 5% from 2019.

The 2020 Group accident incidence rate of 85 represents an 11% improvement versus 2019. The 2020 Group accident severity rate of 3,040 
represents a 2% improvement versus 2019. 

The safety rates this year have been clearly impacted by the Covid-19 pandemic. The implementation of social distancing protocols has 
reduced the likelihood of incidents. Another impact was the lower business activity in some parts of our business.

Despite the challenging conditions due to the Covid-19 pandemic, we have continued the work to minimise our health & safety risks, 
particularly relating to the operation of our warehouses and vehicles, such as manual handling, falling, slipping and tripping and impact with 
equipment which remain the highest causes of accidents. 

We have taken steps to embed a more proactive safety culture in Bunzl. In France, where we have the highest incidence and severity rates 
in the Group, we have completed the roll out of a comprehensive training programme for middle management. The training is aimed to help 
create a more proactive safety culture by developing the skills required to conduct effective safety observations and enabling discussions 
with employees about safe and unsafe work practices. 

Across the Group we are working on the introduction of leading indicators such as near misses, safety meetings, safety observations and 
inspections. Consistent focus on, and reporting of, those indicators will prevent issues from becoming more serious and will engage the 
employees in building a proactive safety culture across the Group. 

All our businesses are required to comply with local legislation and Group safety policies. The compliance with these regulations and policies 
is audited by a team of safety professionals. 

Target for 2021: Reduce the Group accident incidence rate by 5% from 2019. Reduce the Group accident severity rate by 5% from 2019.

Incidence rate 
Average number of incidents per  
month per 100,000 employees

Severity rate 
Average number of days lost per  
month per 100,000 employees

101

95

96

85†

81

3,040†

3,110

2,409

2,370

1,890

16

17

18

19

20

16

17

18

19

20

12 months to 30 September
†  Included in the external auditors’ limited assurance scope. See Data Assurance statement which is available on our website, www.bunzl.com.  

The data for previous years was also assured as detailed in the respective Annual Reports.

Bunzl plc Annual Report 2020

89

Strategic reportNon-financial information continued

People
Key performance indicators

Employees 
Engaging with our employees with clear communications and the provision of learning and development opportunities

Employee turnover: 
Voluntary

Gender diversity: 
Women at senior 
management level

Performance

2018

2019

2020

What we said we  
would do in 2020

14.6% 15.4% 12.2% Continue to conduct exit 

interviews and monitor voluntary 
turnover

13% 14% 16% Broaden networks for women in 
Bunzl.

Provide focused development 
interventions for high potential 
women. 

Employee engagement 
index score

82%*

–

88% Relaunch our employee 

engagement survey in 2020.

What we did

What we plan  
to do in 2021

Focussed on ensuring safe  
places of work during the Covid-19 
period as well as continuing with 
exit interviews and understand 
reasons for turnover.

Reviewed quarterly at the 
Executive Committee to ensure 
we understand and where 
appropriate address reasons for 
unintended voluntary turnover. 

The networks for women for  
Bunzl grew in 2020 and links 
between regional networks were 
established including access to 
on-line development.

Monitor progress of high 
potential females in network 
groups to track career 
development. 

Ran a Pulse survey for all our 
employees to measure 
engagement and to understand 
the impact of working for Bunzl 
during Covid-19

Run a Global engagement 
survey and where necessary 
local surveys to better 
understand trends and drivers 
of engagement

*  this figure has been recalculated from 74% as previously stated to be in line with the new methodology of measuring engagement through a new survey provider.

Senior management (%)

Total workforce (%)

Average number of  
employees (%)

Total workforce  
age profile (%)

16

84

36

64

17

20

37

26

22

15

24

39

  Males 
   Females

  Males 
   Females

  North America 
  Continental Europe 
  UK & Ireland 
  Rest of the World

  Under 30 
  30–39 
  40–54 
  Over 55

Source: HR from September 2020  
(those employees eligible to receive  
grants of executive share options)

Source: HR from BRMS

Source: Note 23 on page 187

Source: HR from BRMS

90

Bunzl plc Annual Report 2020

  
Charitable contributions

Charity donations (£000s)

2018
607

2019
669

2020
2,271

Bunzl’s operations are international but our strength lies in the local nature of our businesses. We support the communities where our 
employees live and work and encourage fundraising activities championed by our businesses and their employees locally. During the 
Covid-19 pandemic, many of our businesses supported initiatives in our local communities when it mattered most, meaning our charitable 
donations were higher in 2020 when compared to previous years. See page 46 for examples from across the Group.

In 2019 we realigned our corporate charity programme to focus on environmental projects related to recycling, litter prevention, clean-up and 
waste management infrastructure. During 2020 we supported activities in three key areas:

•  charitable projects that encourage packaging reuse and recycling, and work to educate consumers;

•  litter clean-up and prevention initiatives operating in our markets, giving our employees the opportunity to get involved; and

•  projects that build new waste management infrastructure and develop recycling skills in some of the world’s poorest places, often in areas 

where plastic leakage to the natural environment is highest.

In addition to some of the projects referenced throughout this report (see pages 51 and 53) we have funded a number of other environmental 
initiatives:

•  in January 2020, together with the UK-based charity Sea-Changers, Bunzl launched a new ‘coastal fountain’ fund for the provision of water 

bottle refill fountains at some of the UK’s busiest beaches. Six fountains are currently being installed across the country;

•  we have also worked with The 2 Minute Foundation who launched their #2minutebeachclean campaign in 2013 which encouraged people 
to make a difference by spending two minutes collecting litter from their local area. During 2020 Bunzl funded 14 litter collection boards 
that have been given to community groups and schools who would not otherwise be able to afford one; and

•  lastly, we have supported the Marine Conservation Society’s (‘MCS’) 2020 Beachwatch programme, a national beach cleaning and litter 

survey programme where people all around the UK can care for their coastline. We also funded MCS Cool Seas initiative, a virtual 
classroom project that has been teaching children about the marine environment and pollution issues across the UK.

Group wide, Bunzl donated a total of £2,271,000 to charitable causes during 2020. This does not include amounts donated by Bunzl in 
matching funds raised by employees for local charities.

Bunzl plc Annual Report 2020

91

Strategic reportBoard of directors

THE RIGHT BALANCE OF SKILLS 
AND EXPERIENCE

Our experienced Board is committed to leading by example to 
demonstrate Bunzl’s strong corporate values and culture and to 
promoting the long term sustainable success of the Company for 
the benefit of all of its stakeholders.

Peter Ventress  
Chairman     

Frank van Zanten  
Chief Executive Officer   

Richard Howes 
Chief Financial Officer  

Vanda Murray OBE  
Senior Independent Director 

Appointment
Chairman of the Board since 
April 2020, having been 
Chairman designate since  
June 2019. Chairman of the 
Nomination Committee.

Appointment
Executive director since 
February 2016 and Chief 
Executive Officer and member  
of the Nomination Committee 
from April 2016.

Appointment
Appointed Chief Financial 
Officer designate in September 
2019 and joined the Board and 
became Chief Financial Officer 
in January 2020.

Experience
He was formerly a non-executive 
director of Premier Farnell plc, 
Staples Solutions NV and 
Softcat plc and was Chief 
Executive Officer of Berendsen 
plc from 2010 to 2016. Prior to 
this he held several senior 
executive roles, including 
International President of Staples 
Inc and Chief Executive Officer 
of Corporate Express NV, a 
Dutch quoted company which 
was subsequently acquired  
by Staples. He is currently 
Chairman of Galliford Try 
Holdings plc and Senior 
Independent Director of 
Signature Aviation plc.

Experience
He joined Bunzl in 1994 when 
Bunzl acquired his family owned 
business in the Netherlands and 
he subsequently assumed 
responsibility for a number of 
businesses in other countries. In 
2002 he became Chief Executive 
Officer of PontMeyer NV, before 
rejoining Bunzl in 2005 as 
Managing Director, Continental 
Europe. He is a member of the 
Supervisory Board of 
Koninklijke Ahold Delhaize N.V.

Experience
He qualified as a Chartered 
Accountant with Ernst & Young 
before moving to the investment 
bank Dresdner Kleinwort 
Benson. During his career he 
has held a number of senior 
positions at Geest plc and 
Bakkavor Group plc, including 
that of Chief Financial Officer of 
Bakkavor Group. He was Chief 
Financial Officer of Coats Group 
plc between 2012 and 2016 and 
prior to joining Bunzl was Chief 
Financial Officer of Inchcape plc.

Appointment 
Non-executive director since 
February 2015, Senior 
Independent Director and Chair 
of the Remuneration Committee. 

Experience
Formerly Chief Executive Officer 
of Blick plc from 2001 to 2004, 
she subsequently became UK 
Managing Director of Ultraframe 
PLC from 2004 to 2006 and was 
appointed OBE in 2002 for 
Services to Industry and Export. 
She is currently Chair of 
Marshalls plc.

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Bunzl plc Annual Report 2020

  
 
 
Committee membership

  Member of the Audit Committee 
  Member of the Remuneration Committee 
  Member of the Nomination Committee 
  Independent director 
  Denotes Chairman

Lloyd Pitchford  
Non-executive director   

Stephan Nanninga  
Non-executive director   

Vin Murria OBE  
Non-executive director   

Maria Fernanda Mejía  
Non-executive director   

Appointment 
Non-executive director since 
March 2017 and Chairman of 
the Audit Committee. 

Experience
Having previously held a 
number of senior finance 
positions with BG Group plc, 
including five years as Group 
Financial Controller, he 
subsequently joined Intertek 
Group plc where he was Chief 
Financial Officer from 2010 to 
2014. Since 2014 he has been 
Chief Financial Officer of 
Experian plc.

Appointment 
Non-executive director since 
May 2017.

Appointment 
Non-executive director since 
June 2020.

Appointment 
Non-executive director since 
December 2020.

Experience
After holding a number of 
positions with Sonepar and 
Royal Dutch Shell, he 
subsequently became Managing 
Director, Distribution Europe of 
CRH plc in 1999. He then joined 
the Board of SHV Holdings NV 
in 2007, where he was initially 
responsible for the Makro and 
Dyas businesses, before 
becoming Chief Executive in 
2014, a position he held until 
2016. He is a member of the 
Supervisory Board of CM.com,  
a non-executive director of IMCD 
N.V. and an executive director  
of Dutch Star Companies  
TWO B.V.

Experience
Formerly Chief Executive Officer 
of Computer Software Group plc 
from 2002 until 2007, she 
subsequently founded and was 
Chief Executive Officer of 
Advanced Computer Software 
Group plc from 2008 until 2015. 
She was appointed OBE in 2018 
for services to the digital 
economy. She is a non-executive 
director of Softcat plc.

Experience
She previously held a number of 
internationally based positions 
at Colgate-Palmolive between 
1989 and 2011. These included 
most recently Vice President 
and General Manager Global 
Personal Care and Fragrance 
Development and, prior to that, 
Vice President Marketing and 
Innovation, Europe and South 
Pacific. From 2011 until 2019 she 
was a Senior Vice President at 
the Kellogg Company and 
President of Kellogg Latin 
America during the same period. 
She is a non-executive director  
of Grocery Outlet Holding Corp.

Bunzl plc Annual Report 2020

93

Directors’ report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate governance report

CHAIRMAN’S INTRODUCTION

‘ Good decision making and robust governance are key to  
the delivery of strong, sustainable financial and operational 
performance and the Board is committed to ensuring that it 
promotes the highest standards of governance and that these 
standards are embedded throughout the Group.’

 Peter Ventress  
 Chairman

Introduction from Peter Ventress, 
Chairman of the Board
I write to you for the first time as Chairman, 
having assumed the role in April 2020. As  
I mentioned in my statement on pages 4  
and 5, the global outbreak of Covid-19 and  
its unprecedented effects have tested 
businesses around the world. The Board 
plays a vital role in ensuring the stability 
of the business, particularly during times 
of uncertainty, by delivering effective 
leadership which supports the creation and 
delivery of strong and sustainable financial 
and operational performance for the Group 
and long term value for our stakeholders. 
However, at Bunzl, we recognise that it is  
our people who are our greatest asset; they 
are key to our continued success and to  
the delivery of our established, consistent, 
proven and successful compounding 
strategy. I have been extremely impressed by 
the resilience and commitment of our people 
and their unwavering dedication to keeping 
our operations running safely and to 
providing the highest quality of service to 
our customers, despite the challenges faced 
this year. Further information about the 
Company’s response to Covid-19 and the 
pivotal role played by our people can be 
found on pages 6 and 7. 

The importance of good governance is never 
greater than in times of macroeconomic 
uncertainty. The Group’s success depends 
on our continual commitment to high 
corporate governance standards, as well as 
a healthy and responsible culture, both in the 
Boardroom and across the Group. We do not 
view corporate governance as an exercise 
in compliance but as an evolving and core 
discipline which generates value for our 
stakeholders and underpins our success. 
In the current uncertain economic and 
political environment, effective oversight of 
strategy and risk is particularly important to 
promote the long term success of the Group. 
In performing this role, the Board seeks to be 
responsive to both the evolving regulatory 
environment and changing expectations 

about the role of business in society. In 
particular, the Board seeks to ensure that the 
Group’s culture is aligned with its purpose 
and values and that the Company has the 
necessary financial and human resources to 
deliver its strategy successfully. As a Board, 
we are committed to ensuring that the 
Company’s purpose, values and high 
standards are set from the top and, with the 
support of the executive directors and the 
executive management team, embedded 
throughout the Group. We are dedicated to 
leading by example to demonstrate Bunzl’s 
strong corporate values and culture which 
promote the long term sustainable success 
of the Company for the benefit of all of our 
stakeholders. As detailed later in this report 
on page 97, the Board monitors adherence 
to the Group’s corporate culture in a number 
of ways and we will continue to develop and 
adapt our methods of engagement further  
to ensure that the mechanisms in place to 
monitor culture remain appropriate.

Board changes 
One of the key aspects of good governance 
by any Board is to plan for future 
management succession. As reported last 
year, following an extensive search and 
selection process, Richard Howes was 
appointed to succeed Brian May as Chief 
Financial Officer with effect from 1 January 
2020 following Brian’s retirement from the 
Board at the end of December 2019. In 
addition, my predecessor, Philip Rogerson, 
stepped down as Chairman and as a director 
at the conclusion of the Company’s 2020 
Annual General Meeting (‘AGM’) and, at the 
same time, Eugenia Ulasewicz retired as a 
non-executive director, having been on the 
Board since April 2011. After more than 
30 years at Bunzl, Paul Hussey retired as 
Company Secretary on 1 October 2020 and 
was succeeded by Suzanne Jefferies as 
Interim Company Secretary. On behalf of the 
Board, I would like to express my sincere 
gratitude to Brian, Philip, Eugenia and Paul 
for their wise counsel and valuable 
contribution to the Group over the years and 
wish them well for the future. 

Vin Murria OBE was appointed as a 
non-executive director with effect from 
1 June 2020. In addition to Vin’s experience 
working in entrepreneurial, decentralised 
businesses, she also has detailed and 
extensive knowledge of, and experience 
working in, the digital and technology 
sectors which will be invaluable as we look 
to expand and develop our digital and 
technological capabilities in the future and 
will complement the broad range of skills, 
knowledge and experience already 
possessed by the Board. On 23 December 
2020, Maria Fernanda Mejía joined the 
Board as a non-executive director. Maria 
Fernanda has considerable knowledge 
and international experience of distribution 
and supply chain management, with a 
strong background in marketing and 
communications. Her experience will be 
of great benefit to the Group as we continue 
to develop and enhance our brand and 
customer propositions around the world.

Details of an interview with Vin Murria 
can be found on page 101. Further details 
concerning the Board changes that took 
place during the year can be found in the 
Nomination Committee report on pages  
104 to 107.

Board evaluation
As mentioned in last year’s Corporate 
governance report, following the publication 
in 2018 of the Financial Reporting Council’s 
revised UK Corporate Governance Code (the 
‘Code’) and the associated guidance, which 
indicates that questionnaire-based external 
evaluations are unlikely to be sufficiently 
broad, the Board took the decision to conduct 
a more comprehensive external performance 
evaluation for the year ended 31 December 
2020 which involved one-on-one interviews 
with each of the directors. The Board 
considered that having a more 
comprehensive evaluation in 2020 would 
support its strategic thinking and develop 
its effectiveness further and I am pleased 
to report that, as a result of the evaluation, 

94

Bunzl plc Annual Report 2020

  
Bunzl is a global business with operations 
in multiple locations and our employees fulfil 
a broad range of roles with many different 
perspectives. It is therefore essential that our 
engagement methods suit the nature of our 
business and our workforce. We strongly 
believe that this holistic approach to 
engagement is the most effective method 
and allows the Board to understand, monitor 
and assess the culture of the business and 
its alignment with the Company’s purpose, 
values and strategy. Further information 
concerning how the Board monitors culture 
can be found later in this report and details 
of the actions taken in respect of workforce 
engagement can be found on page 61 and in 
the Sustainability report on page 47. 

The following reports set out how we 
have applied the principles of the Code 
during the year and how we have aligned 
these to our strategic plans and the interests 
of our stakeholders. The Board will continue 
to monitor the corporate governance agenda 
and seek to strengthen further and where 
necessary adapt our governance processes 
to ensure that we remain at the forefront of 
best practice.

Peter Ventress 
Chairman 
1 March 2021

the Board concluded that both it and its 
Committees continue to operate effectively. 
The Board continues to work closely with 
the executive management team and offers 
support and robust challenge as appropriate. 
Further information concerning the 
evaluation can be found in the report 
that follows.

Environmental, social and governance 
(‘ESG’) matters and sustainability
In recent years we have seen an increased 
focus from stakeholders and regulators on 
ESG and sustainability matters. At Bunzl, 
sustainability is an important part of our 
culture and the way we do business. Our 
sustainability strategy is aligned to the 
Company’s strategic framework and is fully 
supported by the Board and the Group as a 
whole. Through our sustainability strategy, 
we aim to deliver long term sustainability for 
our stakeholders, while impacting positively 
on society and protecting the environment. 
The Board believes that a socially and 
environmentally sustainable and responsible 
business and an inclusive and collaborative 
culture are critical to creating value and to 
making the Group more commercially 
successful in the long term, for the benefit 
of all our stakeholders. Bunzl’s reputation 
for high standards of responsible and 
sustainable business conduct is something 
that we are extremely proud of and we will 
continue to pursue our sustainability 
ambitions to ensure that this reputation is 
upheld. Further information about the 
Company’s approach to sustainability can 
be found in the Sustainability report on 
pages 42 to 59.

Stakeholder engagement
As a Group, we are more conscious than ever 
of the importance of stakeholder engagement 
and believe that effective communication 
and proactive engagement with stakeholders 
is paramount in establishing a mutual 
understanding of both the Group’s and 
stakeholders’ objectives. We understand the 
value of long term thinking and believe that 
effective stakeholder engagement is critical 
to fostering mutually beneficial relationships 
and securing our long term success.

While the majority of engagement with 
stakeholders is undertaken by our 
experienced and dedicated management 
teams, the Board is kept continually apprised 
of stakeholder matters. The directors are also 
ready whenever required to engage directly 
with stakeholders, as demonstrated by the 
directors’ participation in employee forums 
and my attendance at occasional meetings 
with investors. The Board receives regular 

updates from the executive directors and 
senior management on insights and 
feedback from stakeholders which allows 
the directors to understand and consider the 
perspectives of key stakeholders in decision 
making. It also allows the Board to oversee 
and monitor effectively the work being done 
within the stakeholder environment and 
affords the directors the opportunity to 
appraise and challenge, where appropriate, 
the work being done by management and 
any associated decisions. In addition, the 
Company Secretary and I provide support 
and guidance at Board meetings to ensure 
that enough consideration is given to the 
impact of Board decisions on stakeholder 
groups. The Board is cognizant of the fact 
that the relevance of each stakeholder group 
may change depending on the matters 
being considered and it therefore seeks to 
understand the needs and priorities of the 
relevant stakeholders during the decision 
making process.

Being mindful of the interests of our 
stakeholders is something which is 
embedded in Bunzl’s DNA and is inherent 
in the Group’s decision making processes. 
Therefore, while decisions are frequently 
made at an operational level, the directors 
are confident that due consideration and 
regard is always given to how the decisions 
may impact its stakeholders and to the 
consequences of such decisions in the long 
term. Examples of how the Board and the 
wider business have had regard to 
stakeholder interests and the effect of that 
regard can be found on pages 60 to 63.

Workforce engagement
We have an experienced, diverse and 
dedicated workforce which we recognise 
as a key asset of our business. At Bunzl, we 
understand that the employee voice can 
increase collective learning and that, when 
employees feel safe to voice concerns and 
contribute honestly to decision making 
processes, the natural diversity within the 
Group can be better leveraged, which 
optimises decision making.

Throughout the year, we continued to invest 
time and resources in communicating with 
our people and ensuring that the employee 
voice is heard by the Board. While the 
directors were unable to visit many of the 
Group’s locations in person during 2020 as 
a result of Covid-19, they were able to engage 
with employee representatives from across 
the Group by way of virtual employee forums 
and, in doing so, were able to hear their 
views and gain valuable insights into the 
matters affecting our people the most. 

Bunzl plc Annual Report 2020

95

Directors’ reportCorporate governance report continued

UK Corporate Governance Code compliance statement
It is the Board’s view that, for the year ended 31 December 2020, 
with the exception of provision 38 which states that the pension 
contribution rates for executive directors, or payments in lieu, 
should be aligned with those available to the workforce, the 
Company has been fully compliant with all of the relevant 
principles and provisions set out in the Code. As announced 
on 30 March 2020, the Company has agreed a programme of 
reductions which will bring the cash allowance in lieu of pension 
contributions for the Company’s Chief Executive Officer in line 
with the wider workforce by the beginning of 2023. Further 
information concerning the Company’s approach to pension 
contribution rates for executive directors can be found on page 
122 of the Directors’ remuneration report. The Company’s 
auditors, PricewaterhouseCoopers LLP, are required to review 
whether this statement reflects the Company’s compliance with 
those provisions of the Code specified for their review by the 
Financial Conduct Authority’s Listing Rules and to report if it does 
not reflect such compliance. No such report has been made. 

Employee engagement statement
Employee involvement in the Company’s performance is 
encouraged through a variety of different means, including the 
operation of all employee share plans, bonus and commission 
schemes and other incentive arrangements. The Board regards 

employee engagement as a matter of the utmost importance 
and, during the year, the directors were involved in a number of 
different initiatives aimed at further enhancing their understanding 
of the views and interests of Bunzl’s employees. More information 
about these initiatives and the relevance of such engagement in 
the context of the Company’s strategy can be found on page 61 
and in the Sustainability report on pages 42 to 59. Further 
information concerning the arrangements in place to communicate 
and consult with Bunzl’s employees can also be found in the 
Sustainability report and in the Other statutory information 
section on page 142. 

Engagement with suppliers, customers and other 
stakeholders
Understanding the views of the Company’s stakeholders is a key 
priority for the Board and Bunzl as a whole. It helps to focus the 
Company’s resources, engagement and reporting activities by 
addressing those issues that matter most to the Group’s 
businesses and to the Company’s wider stakeholders. Fostering 
strong business relationships is an intrinsic part of the Company’s 
long established, consistent, proven and successful compounding 
strategy and a key consideration in all decision making. More 
information about Bunzl’s engagement with its suppliers, 
customers and wider stakeholder groups can be found on pages 
60 to 63 and in the Sustainability report on pages 42 to 59. 

Board composition
As at 31 December 2020, the Board was 
made up of eight members comprising 
a Chairman, a Chief Executive Officer, 
a Chief Financial Officer and five 
non-executive directors. 

Brief biographical details of the current 
directors are given on pages 92 and 93 
and further information on the Nomination 
Committee’s approach to succession 
planning can be found in its report on 
pages 104 to 107.

None of the Company’s non- executive 
directors had any previous connection with 
the Company or its executive directors on 
appointment to the Board and all of them are 
considered by both the Board and the criteria 
set out in the Code to be independent. Each 
of the non-executive directors is considered 
to have a breadth of strategic, management 
and financial experience gained in each of 
their own fields in a range of multinational 
businesses. In accordance with the terms of 
the Code, each of the directors in office at the 
date of this Annual Report will be subject to 
re-election at the forthcoming AGM.

Board activity in 2020
The high calibre of debate and the 
participation of all executive and 
non-executive directors in meetings 
allows the Board to utilise the experience 
and skills of the individual directors to their 
maximum potential and make decisions that 

are in the best interests of the Company, for 
the benefit of all stakeholders.

The Board meets formally at least seven 
times a year and normally at least two of 
these meetings are held at or near Group 
locations around the world where the 
directors have the opportunity to meet and 
interact with employees from different 
businesses within the Group’s portfolio as 
well as observe the operations in situ. Due to 
Covid-19, most of the Board and Committee 
meetings that took place during 2020 were 
held virtually. While the directors always 
welcome the opportunity to visit and 
experience different parts of the business 
in person, the virtual meetings were highly 
effective and afforded the directors the 
opportunity to interact with employees from 
multiple locations across the Group. 

Bunzl’s overall strategy is reviewed and 
discussed both at a separate strategic 
planning meeting and during Board 
meetings held over the course of the year. 
As part of this strategic planning process, 
presentations are made by the Chief 
Executive Officer, the Chief Financial Officer 
and the heads of the business areas, together 
with the Director of Corporate Development. 
During 2020, in addition to the discussions 
relating to the Group’s strategy that took 
place during the year, a number of the 
Group’s executives made presentations  
to the Board about a variety of diverse  
topics. These included reviews of and 

updates on business performance, potential 
acquisition opportunities, the post-
acquisition performance of businesses 
acquired in prior years, the Group’s 
financing facilities and treasury policies, 
the Group insurance programmes, tax risks 
and strategy, the Group risk assessment, 
information security risks and controls, 
digital initiatives, supplier audits carried  
out, recent developments in sustainability 
matters, whistle blowing reports and health 
& safety performance metrics. 

A key area of focus during the year was 
the global spread of Covid-19. In addition  
to the scheduled Board meetings, a number 
of adhoc meetings were held to consider 
further the effect of the pandemic on Bunzl’s 
employees and other stakeholders and the 
impact on the Group’s operating and 
financial performance. The Board also 
considered the implications of Covid-19  
for the Group’s liquidity arrangements and, 
in order to further diversify and strengthen 
the funding sources of the Group, approved 
the establishment by Bunzl Finance plc  
of a £1 billion Euro Medium Term Note 
Programme which is listed on the 
International Securities Market of the 
London Stock Exchange and which is 
guaranteed by Bunzl plc. 

Due to the heightened macroeconomic 
uncertainty caused by Covid-19, the Board 
also took the decision not to propose a final 
dividend for the year ended 31 December 

96

Bunzl plc Annual Report 2020

 2019 at the Company’s 2020 AGM. However, 
following a better than expected trading 
performance during the first half of the year, 
the Board decided to reinstate the final 
dividend as an additional interim dividend 
for the year ended 31 December 2019, to be 
paid in 2020, at the same level as originally 
proposed (35.8p). In addition, the Board, 
Executive Committee and business area 
managing directors also took a 20% 
reduction in fees/base salary during the 
second quarter of 2020 to help support the 
business. Further information concerning 
the Company’s response to Covid-19 can be 
found in the Strategic report on pages  
6 and 7.

Sustainability and the actions being taken 
in furtherance of the Group’s sustainability 
ambitions were also key areas of focus for 
the Board and were a standing agenda item 
at its meetings. More information about the 
sustainability matters that were considered 
by the Board during the year can be found in 
the Sustainability report on pages 42 to 59. 

In addition, following the results of the 
information technology (‘IT’) and information 
security (‘IS’) internal audits undertaken in 
2019, during the year the Board approved an 
IS risk assessment and IS standard and 
policy. The Board’s continued oversight of 
the enhancement of the Company’s approach 
to IT and IS risks will be particularly 
important as the Group progresses further 
with its digital ambitions. 

During the year, the Board considered and 
approved the Nomination Committee’s 
recommendations that Vanda Murray and 
Stephan Nanninga be re-appointed for a 
further three-year term.

Formal Board sessions were also held to 
focus on talent management and succession 
plans in respect of the senior leadership 
team. These sessions also considered 
broader topics such as leadership talent 
within the business areas and operating 
companies, young talent initiatives and 
diversity. In addition, during 2020 Board 
members interacted with high potential 
leadership talent and actively supported 
diversity initiatives across the Group. 
Further details of these activities can be 
found in the Sustainability report on pages 
46 and 47. 

The Board calendar is planned to ensure that 
the directors discuss a wide range of topics 
throughout the year and the Board has 
formally adopted a schedule of matters 
which are required to be referred to it for 
decision. A non-exhaustive list of such 
matters can be found on page 98.

HOW WE MONITOR CULTURE

Attendance at  
employee forums

Site visits

Analysis of  
employee survey  
results

Regular Board 
reporting on  
people matters

Bunzl’s  
culture

Monitoring of  
‘culture indicators’

Dialogue  
with executives  
and senior  
management

Adherence to  
Bunzl’s business code 
of conduct and other 
working practices

Meetings
The table below sets out directors’ 
attendance at the seven scheduled Board 
meetings held during 2020. Additional 
meetings of the Board were also held as and 
when circumstances required it to meet at 
short notice.

Meetings attended

Philip Rogerson1
Peter Ventress
Frank van Zanten 
Richard Howes
Eugenia Ulasewicz2
Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Vin Murria3
Maria Fernanda Mejía4

3
7
7
7
3
7
7
7
4
0

1.  Philip Rogerson retired as a director on 15 April 2020 having 
attended all of the Board meetings held between 1 January 
2020 and that date.

2. Eugenia Ulasewicz retired as a director on 15 April 2020 having 
attended all of the Board meetings held between 1 January 
2020 and that date.

3. Vin Murria was appointed as a director on 1 June 2020 and 

attended all of the Board meetings held between that date and 
the end of the year.

4. Maria Fernanda Mejía was appointed as a director on 

23 December 2020. No Board meetings were held between that 
date and the end of the year.

Bunzl plc Annual Report 2020

97

Directors’ reportCorporate governance report continued

Governance structure 
The Board has ultimate responsibility for the overall leadership of the Group. To ensure the directors maintain overall control over 
strategic, financial, operational and compliance issues, the Board meets regularly throughout the year and has formally adopted a 
schedule of matters which are required to be brought to it for consideration. Further details of the matters reserved for the Board can 
be found below. 

The Board has established three Committees, all of which comply with the provisions of the Code and play an important governance 
role through the detailed work they carry out to fulfil the responsibilities delegated to them. Briefing papers are prepared and circulated 
to Committee members in advance of each meeting. Further information relating to the Board Committees is set out below and in the 
Committee reports which follow this Corporate governance report.

Nomination Committee 
Chairman 
Peter Ventress

Members 
Frank van Zanten 
Vanda Murray 
Lloyd Pitchford 
Stephan Nanninga 
Vin Murria 
Maria Fernanda Mejía

Key responsibilities 
Reviews the structure, size and 
composition of the Board with regard to 
diversity and to ensuring a balance of 
skills, knowledge and experience.

Board

Audit Committee 
Chairman 
Lloyd Pitchford

Members 
Vanda Murray 
Stephan Nanninga 
Vin Murria 
Maria Fernanda Mejía

Remuneration Committee 
Chair 
Vanda Murray

Members 
Lloyd Pitchford 
Stephan Nanninga 
Vin Murria 
Maria Fernanda Mejía

Key responsibilities 
Reviews and monitors the integrity  
of the Company’s financial reports, risk 
processes and internal controls and the 
effectiveness of the internal audit function 
and external auditors.

Key responsibilities 
Determines the policy for executive  
director remuneration and sets all elements 
of the remuneration and benefits of  
the Chairman, executive directors  
and senior management.

For more information 
see pages 104 to 107 

For more information 
see pages 108 to 113 

For more information 
see pages 114 to 139 

Matters reserved for the Board
The table below summarises some of the matters which are required to be brought to the Board for consideration:

Shareholders

•  Matters requiring shareholder  

approval.

•  Circulars and significant shareholder 

communications.

Capital allocation  
and structure

Policies and  
statements

•  Significant capital expenditure/disposals.

•  Significant business acquisitions/disposals.

•  Material changes to the Group’s capital 

structure.

•  Major property leases.

•  Material Group policies and statements 
and major changes thereto, for example:

  –  tax strategy;

  –  treasury policy;

  –  modern slavery statement;

•  Material increases in borrowing and loan 

  –  equality and diversity policy; and

facilities.

  –  risk appetite.

People and  
leadership

Strategy and  
management

Financial reporting, 
risk and controls

•  Appointment/removal of directors and 

•  The Group’s strategic aims and objectives.

•  Financial results and announcements 

Company Secretary.

•  Non-executive directors’ remuneration.

•  Board Committee constitution and terms 

of reference.

•  Annual budget and strategic plan.

relating thereto.

•  Final and interim dividends.

•  Auditor appointment/removal.

•  Risk management and internal controls.

98

Bunzl plc Annual Report 2020

 Board roles and responsibilities 
The following table summarises the role and responsibilities of the different members of the Board:

Role

Chairman

Responsibilities

The primary job of the Chairman is to be responsible for the leadership of the Board and 
ensuring its effectiveness in all aspects of its role. 

The Chairman:

•  takes overall responsibility for the composition and capability of the Board and its 

Committees;

•  consults regularly with the Chief Executive Officer and is available on a flexible basis to 

provide advice, counsel and support to the Chief Executive Officer; and

•  ensures corporate governance is conducted in accordance with current best practice, as 

appropriate to the Group.

The Chairman is also viewed by investors as the ultimate steward of the business and the 
guardian of the interests of all the shareholders.

Chief Executive Officer

The Chief Executive Officer is responsible for the leadership and the operational and 
performance management of the Company within the strategy agreed by the Board. 

The Chief Executive Officer:

•  manages the executive directors and the Group’s management and day-to-day activities;

•  prepares and presents to the Board the strategy for growth in shareholder value;

•  sets the operating plans and budgets required to deliver the agreed strategy;

•  ensures that the Group has in place appropriate risk management and control mechanisms; 

and

•  communicates with the Company’s shareholders and analysts on a day-to-day basis as 

necessary.

The Chief Executive Officer is also the designated member of the Board responsible for 
environmental, social and governance matters and reports to the Board in relation to such 
matters.

There is a clear 
division of 
responsibilities 
between the 
Chairman and the 
Chief Executive 
Officer, which is set 
out in writing and 
has been agreed by 
the Board.

Chief Financial Officer

The Chief Financial Officer supports the Chief Executive Officer and is responsible for managing the Group’s funding 
strategy, financial reporting, risk management and internal controls, investor relations programme and the leadership of 
the finance function.

Senior Independent Director

A key role of the Senior Independent Director is to be available to shareholders if they have concerns which contact 
through the normal channels of Chairman, Chief Executive Officer or Chief Financial Officer has failed to resolve or for 
which such contact is inappropriate. The Senior Independent Director is also available to the other directors should they 
have any concerns which are not appropriate to raise with the Chairman or which have not been satisfactorily resolved 
by the Chairman.

Independent non-executive 
directors

The non-executive directors play an important role in corporate governance and accountability through both their 
attendance at Board meetings and their membership of the various Board Committees. The non-executive directors 
bring a broad range of business and financial expertise and experience to the Board which complements and 
supplements the experience of the executive directors. This enables them to offer strategic guidance, evaluate 
information provided and constructively challenge management’s viewpoints, assumptions and performance.

Executive and  
non-executive directors

Board gender

Non-executive  
director tenure

2

6

3

5

1

2

3

  Executive 
   Non-executive  
(includes Chairman)

  Male 
  Female

  0 – 3 years 
  3 – 6 years 
  6+ years

Bunzl plc Annual Report 2020

99

Directors’ reportPerformance evaluation
A well-functioning Board of directors needs 
diversity of experience and perspectives and 
the Chairman is responsible, with support 
from the Nomination Committee, for 
ensuring that the Company has an effective 
Board with a suitable range of skills, 
knowledge, experience and diversity and 
that directors have sufficient time available 
to discharge their duties effectively. In 
furtherance of this, the Company has a 
formal performance evaluation process for 
the Board, its Committees and individual 
directors overseen by the Chairman. In 
addition, any additional significant external 
appointments are subject to Board approval 
prior to such appointments being undertaken 
by a director.

The Code requires that the evaluation of the 
Board and its Committees be externally 
facilitated at least every three years. As 
mentioned at the start of this report, a 
comprehensive external evaluation was 
carried out for the year ended 31 December 
2020. The facilitator of the external 
evaluation, Lintstock, does not provide any 
other services to, or have any other 
connection with, the Company.

Lintstock and the recommendations set out 
therein were considered by the Board and 
shared with each Committee. A number of 
key priorities to improve the Board’s 
performance further were subsequently 
agreed and any progress in respect of such 
priorities will be reported on formally in next 
year’s Annual Report. Details of the priorities 
identified as part of the evaluation that was 
carried out in 2020 can be found below. 

During the evaluation process, interviews 
were conducted with every Board member 
and the Company Secretary, according to a 
set agenda tailored for the Board, which had 
been agreed with the Chairman and the 
Company Secretary. Following the 
evaluation, a report was prepared by 

Key priorities  
identified during 2019

Examples of action taken

Outcome

1.  Managing the 

sustainability agenda 
which, while potentially  
a threat to the Company’s 
business, is also seen as  
a potential opportunity.

 Sustainability matters discussed regularly at Board meetings. Details of the 
sustainability topics discussed by the Board in 2020 include the launch of 
the new Group sustainability framework, the undertaking of Bunzl’s first 
sustainability materiality assessment, the development of a new climate 
change strategy and the publication of the Company’s first Task Force on 
Climate-related Financial Disclosures Index. 

2.  Continuing to focus  
on the threats and 
opportunities presented 
by digital and 
technological 
developments, including 
those relating to artificial 
intelligence.

3.  Continuing to focus on 
talent management and 
development with a view 
to developing further the 
succession plans for the 
Company’s senior 
management team.

Further information on the sustainability matters considered by the Board 
during the year can be found on page 59 of the Sustainability report.

 Approval of an information security risk assessment and information 
security standard and policy. Presentations made to the Board concerning 
information technology and information security matters, including in 
relation to the use of technology to identify critical customer facing 
vulnerabilities. 

 Regular updates provided to the Board in respect of the digital capabilities 
being employed by Group businesses and the initiatives being undertaken to 
accelerate digital transformation across the Group.

Formal Board sessions held at least twice a year to focus on the topic of 
talent and leadership succession. Increasingly, these sessions review in 
detail the succession plans to the senior leadership team, as well as broader 
topics such as leadership talent within business areas and operating 
companies, young talent initiatives and diversity. More informal discussions 
on talent are held between Board meetings. 

 Board members have regular opportunities to interact with high potential 
leadership talent, for example listening sessions with the participants of 
business area programmes, such as the ‘Accelerate’ programme in Australia.

 Board members have actively supported diversity initiatives across the 
Group, for example one of the Company’s female non-executive directors 
held a virtual discussion and Q&A session with a group of high potential 
female managers in the UK.

The Board is satisfied that the 
priorities identified following 
the evaluation carried out in 
2019 have been adequately 
addressed during 2020.

Key priorities identified during 2020

1.  Monitoring the progress being made in key strategic pillars, most notably sustainability, digitalisation, 

people and growth.

2. Focusing on longer term strategy and trends.

3. The post Covid-19 transition, including returning to face-to-face meetings and site visits.

4.  Finalising non-executive recruitment, with a particular focus on diversity, experience in North America 

and expertise in the fields of sustainability and technology. 

As a result of the performance 
evaluation process carried 
out in 2020, the Board 
concluded that both it and its 
Committees are operating 
effectively.

100

Bunzl plc Annual Report 2020

 Corporate governance report continuedQ&A

with Vin Murria  
Non-executive director

What do you think are the 
main challenges faced by 
company boards and how do 
you think such challenges 
can be overcome?
Balancing stakeholder interests is a 
challenge that affects most, if not all, 
boards. It is not always possible to 
achieve a positive outcome for everyone 
concerned, which means that, often, 
trade-offs must be made. I believe that one 
of the critical elements to dealing with 
such circumstances is for the board, as a 
whole, to consider the interests of all of the 
stakeholders that may be impacted by  
a particular decision and to ensure that 
the directors act fairly as between  
such groups. 

How has the Board had to 
adapt over the past year?
The Board has adapted extremely well to 
holding virtual meetings and has acted 
collaboratively, quickly and decisively in 
response to evolving legislation and 
government guidance. Board discussions 
have also developed in reaction to the 
pandemic, with an enhanced focus on 
Bunzl’s stakeholders, including increased 
engagement with our employees who 
have withstood the unprecedented 
challenges faced this year. 

How important do you think 
culture is for a business?
A healthy corporate culture is essential for 
value creation and long term business 
success as it ensures that everyone is 
pulling in the right direction to achieve the 
Company’s purpose. A strong corporate 
culture commands trust and confidence 
in the business, which can be key sources 
of competitive advantage and can help a 
company to navigate difficult periods, 
such as the pandemic we are currently 
experiencing. Monitoring the culture of a 
company is a continuous process which 
I believe has long term benefits for the 
business and its stakeholders.

What do you think you bring 
to the role?
I have considerable experience setting up 
and running companies and have also 
held and continue to hold non-executive 
positions outside of Bunzl. I therefore 
understand the position of the executives 
and management and the challenges they 
face, as well as the supervisory role that is 
required from a non-executive director. 
I believe that this allows me to provide 
the appropriate level of support and 
constructive challenge to management. 
In addition to my experience working in 
entrepreneurial, decentralised businesses, 
I also have considerable knowledge of, 
and experience working in, the digital and 
technology sectors which I believe will 
prove useful as Bunzl seeks to expand 
and develop its digital and technological 
capabilities in the future.

Led by the Senior Independent Director, the 
non-executive directors also meet without 
the Chairman present at least annually to 
appraise the Chairman’s performance, 
including a review of his other commitments 
to ensure that he is able to allocate sufficient 
time to the Company to discharge his 
responsibilities effectively. The Chairman 
also periodically holds meetings with the 
non-executive directors without the 
executive directors present. All of these 

processes were carried out satisfactorily 
during the year.

Information and support
Board agendas are set by the Chairman in 
consultation with the Chief Executive Officer 
and with the assistance of the Company 
Secretary, who maintains a rolling 
programme of items for discussion by the 
Board to ensure that all matters reserved for 
the Board and other key issues are 

considered at the appropriate time. 
The Board is supplied with full and timely 
information, including detailed financial 
information, to enable the directors to 
discharge their responsibilities. To enable 
informed decision making, briefing papers 
are prepared and circulated to directors 
approximately one week before the 
scheduled Board meeting. All directors 
have access to the advice and services of 
the Company Secretary who is tasked 
with ensuring that Board procedures are 
complied with and the Board is fully briefed 
on relevant legislative, regulatory and 
corporate governance developments. 
Directors may also take independent 
professional advice at the Company’s 
expense where they judge this to be 
necessary in the furtherance of their  
duties to discharge their responsibilities  
as directors.

Induction, training and development
Upon appointment, all new directors 
undertake an induction programme which 
is designed to facilitate their understanding 
and awareness of the Group’s businesses, 
people and processes and of their roles and 
responsibilities as directors of the Company. 
The induction programme is tailored to 
each director’s individual needs and 
normally includes meetings with senior 
management and visits to some of the 
Group’s locations. New directors also  
receive a detailed information pack which  
includes details of directors’ duties and 
responsibilities, procedures for dealing in 
Bunzl plc’s shares and a number of other 
governance related issues.

Following their appointments to the Board 
on 1 June 2020 and 23 December 2020 
respectively, Vin Murria and Maria Fernanda 
Mejía were provided with a comprehensive 
suite of resources containing detailed 
information about the Group and virtual 
meetings were arranged with a number of 
the executive management team. Although 
so far it has not been possible for them to 
visit Bunzl’s Group locations in person  
as a result of Covid-19, Vin Murria has been 
able to interact with employees and senior 
managers from across the Group by way  
of virtual meetings and workshops and 
similar opportunities will be afforded to 
Maria Fernanda Mejía during 2021. This 
engagement will enable both Vin Murria and 
Maria Fernanda Mejía to gain a valuable and 
comprehensive understanding of the Group’s 
operations and the strategic priorities of the 
different businesses. Site visits will be 
planned as soon as it is safe to do so and  
will provide the new directors with the 
opportunity to enhance further their 
understanding of the Group’s businesses 
and the environments in which they operate 
and witness Bunzl’s operations in situ.

Bunzl plc Annual Report 2020

101

Directors’ reportFurther information about the Group’s 
approach to risk management and the 
principal risks and uncertainties facing  
the Group can be found on pages 64 to 74.  
A summary of the principal control 
processes and procedures in place to 
manage such risks is set out below. 

The Board has delegated to an Executive 
Committee, consisting of the Chief Executive 
Officer, Chief Financial Officer and other 
functional managers, the initial 
responsibility for identifying, evaluating, 
managing and mitigating the risks facing the 
Group and for deciding how these are best 
managed, as well as responsibility for 
establishing a system of internal control 
appropriate to the business environments 
in which the Group operates. The principal 
features of this system include:

•  a procedure for monitoring the 

effectiveness of the internal control system 
through a tiered management structure 
with clearly defined lines of responsibility 
and delegation of authority;

•  clearly defined authorisation procedures 
for capital investment and acquisitions;

•  strategic plans and comprehensive 

budgets which are prepared annually by 
the business areas and approved by the 
Board;

•  formal standards of business conduct 

(including code of conduct, anti-bribery 
and corruption and whistle blowing 
policies) based on honesty, integrity, fair 
dealing and compliance with the local 
laws and regulations of the countries in 
which the Group operates;

•  continual investment in IT systems to 
ensure the production of timely and 
accurate management information relating 
to the operation of the Group’s businesses;

•  a well-established consolidation and 

reporting system for the statutory accounts 
and monthly management accounts; and

•  detailed manuals covering Group 

accounting policies and policies and 
procedures for the Group’s treasury 
operations supplemented by internal 
control procedures at a business area level.

The Board believes good decision making 
is enabled by a deep understanding of the 
Group’s operations and people. During the 
course of the year, directors receive training 
and presentations to keep their knowledge 
current and enhance their experience. They 
are updated continually on the Group’s 
businesses and their markets and the 
changes to the competitive and regulatory 
environments in which they operate. In 
addition, the Board is kept informed of 
relevant legal, regulatory and financial 
developments or changes by the Company 
Secretary and the Chief Financial Officer. 
The Company’s legal advisers and auditors 
are also invited to give presentations and 
training to the Board on any specific topics 
of interest.

Training and development needs of the 
Board are kept under review and directors 
attend external courses where it is 
considered appropriate for them to do so.

Conflicts of interest
The directors are required to avoid situations 
where they have, or could have, a direct or 
indirect interest that conflicts, or possibly 
may conflict, with the Company’s interests. 
In accordance with the Companies Act 2006, 
the Company’s Articles of Association allow 
the Board to authorise potential conflicts of 
interest that may arise and to impose such 
limits or conditions as it thinks fit.

Directors are required to give notice of any 
potential situational and/or transactional 
conflicts which are then considered by the 
Board and, if deemed appropriate, authorised 
accordingly. A director is not however 
permitted to participate in such 
considerations or to vote in relation to their 
own conflicts.

The Board has considered and authorised 
a number of potential situational conflicts 
all of which relate to the holding of external 
directorships and have been entered on the 
Company’s conflicts register. No actual 
conflicts have been identified during the 
year. The Board considers that these 
procedures operate effectively.

Financial and business reporting
The responsibilities of the directors in 
respect of the preparation of the Group and 
parent company financial statements are 
set out on page 201 and the auditors’ report 
on pages 202 to 211 includes a statement by 
the external auditors about their reporting 
responsibilities. As set out on page 83, 
the directors are of the opinion that it 
is appropriate to continue to adopt the 
going concern basis in preparing the 
financial statements. 

The process of preparing the Annual Report 
has included the following:

•  comprehensive reviews undertaken at 
different levels of the Group in order to 
ensure the accuracy, consistency and 
overall balance of the Annual Report; and

•  procedures to verify the factual accuracy 

of the Annual Report.

The Board considered whether the 2020 
Annual Report, taken as a whole, was fair, 
balanced and understandable and provided 
sufficient information to enable the reader 
to assess the Group’s position and 
performance, business model and strategy. 
In carrying out its review, the Board 
considered the information and assurance 
provided by the ongoing work of the internal 
audit department, the reviews conducted by 
the external auditors in relation to both the 
half year and full year results, the Board’s 
understanding of the Group’s business and 
the information provided by the senior 
executive management team. The Board 
also took account of the preparation and 
verification processes that had been 
undertaken, including the review that had 
been carried out by one of the Company’s 
senior executives who had not been involved 
in the Annual Report’s preparation. As a 
result of its deliberations the Board 
concluded that, taken as a whole, the 2020 
Annual Report is fair, balanced and 
understandable.

Risk management and internal control
The directors acknowledge that they have 
overall responsibility for identifying, 
evaluating, managing and mitigating the 
emerging and principal risks faced by the 
Group and for monitoring the Group’s risk 
management and internal control systems. 
However, such systems are designed to 
manage rather than eliminate the risk of 
failure to achieve business objectives and 
can only provide reasonable and not absolute 
assurance against material misstatement or 
loss. In accordance with the Code and the 
related guidance, the Company has 
established the procedures necessary to 
ensure that there is an ongoing process for 
identifying, evaluating, managing and 
mitigating the principal risks faced by the 
Group and for determining the nature and 
extent of the principal risks it is willing to 
take to achieve its strategic objectives (its 
‘risk appetite’). The directors confirm that 
such procedures have been in place for the 
year ended 31 December 2020 and up to the 
date of approval of these financial statements 
and that the Group’s risk management and 
internal control systems have been 
monitored during the year.

102

Bunzl plc Annual Report 2020

 Corporate governance report continuedSome of the procedures carried out in order 
to monitor the effectiveness of the internal 
control system and to identify, manage and 
mitigate business risk are listed below:

•  central management holds regular 

meetings with business area management 
to discuss strategic, operational and 
financial issues including a review of the 
principal risks affecting each of the 
business areas and the policies and 
procedures by which these risks are 
managed; 

•  the Executive Committee reviews the 
outcome of the discussions held at 
business area meetings on internal control 
and risk management issues;

•  the Board in turn reviews the outcome of 
the Executive Committee discussions on 
internal control and risk management 
issues, which ensures a documented and 
auditable trail of accountability;

•  each business area, the Executive 

Committee and the Board carry out an 
annual fraud risk assessment;

•  actual results are reviewed monthly 

against budget, forecasts and the previous 
year and explanations are obtained for all 
significant variances;

•  all treasury activities, including in relation 
to the management of foreign exchange 
exposures and Group borrowings, are 
reported and reviewed monthly;

•  the Group’s bank balances around the 
world are monitored on a weekly basis 
and significant movements are reviewed 
centrally;

•  the internal audit department periodically 

reviews individual businesses and 
procedures, makes recommendations to 
improve controls and follows up to ensure 
that management implements the 
recommendations made. The internal 
audit department’s work is determined on 
a risk assessment basis and its findings 
are reported to Group and business area 
management as well as to the Audit 
Committee and the external auditors;

•  an annual self-assessment of the status 
of internal controls measured against a 
prescribed list of minimum standards is 
performed by every business and action 
plans are agreed where remedial action 
is required; 

•  the Audit Committee, which comprises  
all of the independent non-executive 
directors of the Company, meets regularly 
throughout the year. Further details of the 
work of the Committee, which includes  
a review of the effectiveness of the 
Company’s internal financial controls and 
the assurance procedures relating to the 
Company’s risk management system, are 
set out in the Audit Committee report on 
pages 108 to 113;

•  regular meetings are held with insurance 

and risk advisers to assess the risks 
throughout the Group;

•  management committees, known as the 
Group Sustainability Committee, the 
Environment, Health & Safety Committee 
and the Supply Chain Committee which 
oversee issues relating principally to 
environment, health & safety and business 
continuity planning matters, set relevant 
policies and practices and monitor their 
implementation;

•  health & safety risk assessments, safety 
audits and a regular review of progress 
against objectives established by each 
business area are periodically carried out; 
and

•  developments in tax, treasury and 

accounting are continually monitored by 
Group management in association with 
external advisers.

The directors confirm that they have 
reviewed the effectiveness of the Company’s 
risk management and internal control 
systems in operation during 2020.

The external auditors are engaged to express 
an opinion on the financial statements. The 
audit includes a review and evaluation of the 
system of internal financial control and the 
data contained in the financial statements to 
the extent necessary for expressing an audit 
opinion on the truth and fairness of the 
financial statements.

Assessment of the prospects of the 
Company and its viability statement
In accordance with provision 31 of the  
Code, details of how the directors have 
assessed the prospects of the Company,  
over what period the prospects have been 
assessed and the Company’s formal viability 
statement are included in the Strategic report 
on page 74. 

By order of the Board

Suzanne Jefferies
Secretary 
1 March 2021

Bunzl plc Annual Report 2020

103

Directors’ reportNomination Committee report

NOMINATION COMMITTEE REPORT

‘ The Committee is acutely aware of the benefits of diversity and inclusion 
in all its forms, at Board level and throughout the Group. We aim to have 
the right people focused on the things that really matter, in order to deliver 
our strategy and sustainable long term value for our stakeholders.’

 Peter Ventress  
 Chairman and Chairman of the Nomination Committee

Meetings
The table below sets out directors’ 
attendance at the four scheduled Committee 
meetings held during 2020.

Meetings attended

Philip Rogerson1
Peter Ventress 
Frank van Zanten
Eugenia Ulasewicz2
Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Vin Murria3
Maria Fernanda Mejía4

2
4
4
2
4
4
4
2
0

1.  Philip Rogerson retired as a director on 15 April 2020 having 

attended all of the Committee meetings held between 
1 January 2020 and that date.

2.  Eugenia Ulasewicz retired as a director on 15 April 2020 

having attended all of the Committee meetings held between 
1 January 2020 and that date.

3.  Vin Murria was appointed as a director on 1 June 2020 and 

attended all of the Committee meetings held between that date 
and the end of the year.

4.  Maria Fernanda Mejía was appointed as a director on 

23 December 2020. No Committee meetings were held between 
that date and the end of the year.

Principal responsibilities  
of the Committee

Board structure
•  Reviewing the structure, size and 

composition of the Board with regard  
to maintaining a balance of skills, 
experience, knowledge and diversity.

Succession
•  Considering succession planning,  

taking into account the challenges and 
opportunities facing the Company and the 
skills and expertise required by the Board 
and senior management in the future.

•  Reviewing annually a succession 

planning presentation in relation to the 
Company’s senior management.

Appointments
•  Identifying and nominating appropriate 
individuals to fill Board vacancies as  
they arise.

•  Approving the appointment of any senior 
executive who is to report directly to the 
Chief Executive Officer.

•  Making recommendations to the Board  
as to the continuation in office and/or 
re-appointment of directors.

Evaluation
•  Considering the commitment required of 
non-executive directors and reviewing 
their performance.

Introduction from Peter Ventress
I am pleased to present the Committee’s 
report for the financial year ended  
31 December 2020 which highlights some  
of the key areas considered by the 
Committee during the year. This is my  
first report as Chairman of the Committee 
following my appointment at the  
conclusion of the Company’s 2020 AGM. 

The development and execution of an 
appropriate strategy, creation of a supporting 
culture and promotion of guiding behaviours 
to ensure responsible and measured decision 
making are all underpinned by balanced and 
effective leadership. As a Committee, one of 
our principal responsibilities is to ensure that 
this is in place in respect of the Board and 
senior management and that the Board has 
the necessary skills, experience and 
attributes to enable the Group to fulfil its 
purpose and deliver its current and future 
strategic objectives. It is also our responsibility 
to ensure that robust succession and 
development plans support this going 
forward, while at the same time ensuring 
that all relevant principles and provisions of 
the UK Corporate Governance Code (the 
‘Code’) concerning Board composition and 
structure continue to be met.

Throughout the year, the Committee 
continued its efforts to strengthen the 
Board’s composition further by seeking 
to recruit new non-executive directors. 
This process, further details of which can 
be found in the report that follows, led 
to the successful appointment of Vin 
Murria and Maria Fernanda Mejía as 
non-executive directors on 1 June 2020 and 
23 December 2020 respectively. Further 
information concerning the new directors, 
including their skills and experience, as well 
as the other Board changes that took place 
during the year, can be found later in this 
report and in the Corporate governance 
report on page 94.

104

Bunzl plc Annual Report 2020

  
The need to refresh the Board but at the 
same time maintain a knowledgeable and 
experienced team of non-executive directors 
is essential and is something that we have 
continued to address in our succession 
planning discussions. As well as the new 
appointments to the Board, during the 
year the Committee also recommended 
to the Board the re-appointment of 
Vanda Murray and Stephan Nanninga as 
non-executive directors for further three year 
terms. Prior to making its recommendations 
to the Board, the Committee undertook a 
review of the directors’ performance, 
independence and objectivity. The review 
process in respect of Vanda Murray was 
particularly rigorous in recognition of the fact 
that she had already served two three year 
terms on the Board.

As part of its deliberations, the Committee 
had regard to the composition of the Board 
and the skills, experience and expertise of its 
membership to ensure that it had the variety 
of perspectives and skills needed to help the 
Company achieve its strategic aims. The 
directors’ performance and ability to 
contribute effectively to Board discussion 
and to challenge the performance of 
management were also considered, together 
with their other mandates and their ability to 
devote sufficient time to their duties at Bunzl. 
After careful consideration, the Committee 
concluded that both Vanda Murray’s and 
Stephan Nanninga’s contributions to Board 
and Committee discussions and debates 
remained both desirable and valuable and 
the Committee was unanimous in its 
decision to recommend their respective 
re-appointments to the Board.

Succession planning within Bunzl is a 
continuous and proactive process and 
arrangements are in place to ensure that 
changes to the membership of the Board  
are well managed. Throughout the year, the 
Committee has maintained its focus on 
Bunzl’s executive talent pipeline and senior 
management succession plans, reflecting  
the Board’s responsibility to ensure that 
appropriate plans have been implemented. 
Looking ahead, long term succession 
planning at Board and senior management 
level will remain a key priority of the 
Committee and diversity, in its widest sense, 
will continue to be an important factor in 
identifying candidates.

in all its forms, throughout the business. 
We believe that a diverse workforce benefits 
from a breadth of perspective and debate 
which, in turn, aids decision making and all 
of the activities set out in this report were 
conducted within the context of our firm 
commitment to enhancing further inclusion 
and diversity across the Group. The 
Committee, alongside the Board, is also very 
aware of the benefits of diversity at Board 
level and in senior management, in terms of 
gender, ethnicity and more broadly, in order 
to avoid ‘group think’ and is pleased with the 
progress that has been made in this area 
during 2020 with the appointment of 
Vin Murria and Maria Fernanda Mejía to  
the Board and Suzanne Jefferies to the 
Executive Committee. The Board believes 
that a wide range of experience, background, 
perspective, skills and knowledge contribute 
towards a high performing, effective Board, 
which is better able to support and direct the 
business. We will continue to monitor the 
balance of the Board to ensure that broad 
and extensive expertise is continuously 
available so that the Company can continue 
to be led effectively both in the present and 
the future.

In order to ensure that the Committee 
remains effective, an evaluation of the 
performance of the Board and the 
Committees is undertaken every year. 
In accordance with the requirements of 
the Code and the associated guidance, 
an independent, externally facilitated 
review is undertaken at least every three 
years. The last evaluation, which was 
externally facilitated, was performed in 
2020 and concluded that the Board 
members considered the Committee to 
be thorough and fully effective in fulfilling 
its responsibilities. Further information 
concerning the performance evaluation 
process and the key priorities identified 
following the review in 2020 can be found 
in the Corporate governance report on 
page 100.

By providing an overview of the 
Committee’s role and a meaningful insight 
into its activities during the past year, this 
report demonstrates how the Committee 
has discharged its responsibilities effectively 
and I hope that you will find it useful in 
understanding the work that we have 
undertaken.

The Committee continues to monitor the 
evolving governance landscape and the 
Company’s ability to meet the ambitions 
it has in promoting inclusion and diversity, 

Peter Ventress 
Chairman and Chairman of the  
Nomination Committee 
1 March 2021

Bunzl plc Annual Report 2020

105

Directors’ reportNomination Committee report continued

Composition
The Nomination Committee comprises  
the Chairman of the Company, who chairs 
the Committee (unless the Committee is 
dealing with the matter of succession  
of the Chairman of the Company), the  
Chief Executive Officer and all of the 
independent non-executive directors. In 
accordance with the provisions of the Code, 
the majority of the members are independent 
non-executive directors. The Secretary to the 
Committee is the Company Secretary. 

Role
The Committee’s principal role is to lead the 
process for appointments to the Board, 
whether to fill any vacancies that may arise 
or to change the number of Board members, 
ensure plans are in place for orderly 
succession to both the Board and senior 
management positions and oversee the 
development of a diverse pipeline for 
succession. The senior management 
succession plans take into account the views 
of all Board members to ensure the plans 
encompass the benefit of all their skills  
and experience.

It is the Committee’s role to ensure that the 
Board and its Committees maintain the 
appropriate balance of skills, knowledge, 
experience and diversity to ensure their 
continued effectiveness. The Committee 
meets as necessary throughout the year  
to discharge its responsibilities. The 
Committee’s terms of reference, which were 
reviewed by both the Committee and the 
Board in 2020 but remain unchanged, are 
available on the Company’s website, 
www.bunzl.com.

Activities
Recruitment
Following a rigorous recruitment process 
undertaken in 2019, Peter Ventress was 
appointed as a non-executive director and 
Chairman designate from 1 June 2019  
and became Chairman following Philip 
Rogerson’s retirement at the conclusion  
of the Company’s AGM on 15 April 2020.  
In addition, Richard Howes joined the 
Company as Chief Financial Officer 
designate on 1 September 2019 and was 
appointed as Chief Financial Officer and  
an executive director on 1 January 2020 
following Brian May’s retirement from the 
Board on 31 December 2019. Full details of 
the recruitment processes undertaken were 
disclosed in the Company’s Annual Report 
2019 which is available on the Company’s 
website, www.bunzl.com.

During the year, the Committee undertook, 
with the assistance of Russell Reynolds 
Associates, an extensive search and 
selection process to recruit two further 

non-executive directors. Russell Reynolds 
Associates does not provide any other 
services to, or have any connection with, 
the Company or individual directors. The 
Committee spent a considerable amount of 
time considering the required and desirable 
skills and experience that the new 
non-executive directors should have and 
subsequently agreeing the relevant search 
criteria. Through its Board succession 
planning, the Committee had identified 
the need to enhance further the digital, 
marketing and branding skills and 
experience on the Board to support the 
development of the Group’s strategy and 
promote diversity of thought. The Board also 
focused on candidates with substantial 
experience in North America due to the scale 
of Bunzl's operations in this area. It was also 
deemed important that the behaviours and 
values of any prospective directors were 
aligned to the values and culture of the 
Group. A number of potential candidates 
were identified and, following further 
consideration of the candidates’ individual 
attributes, skill sets, knowledge and 
experience in the areas that were being 
sought to enhance on the Board, the 
Committee concluded that recommendations 
to appoint Vin Murria and Maria Fernanda 
Mejía as non-executive directors should be 
put to the Board. Biographical details of all 
of the directors can be found on pages 92  
and 93. An overview of an interview with  
Vin Murria can also be found on page 101.

On 1 October 2020, Paul Hussey retired as 
Company Secretary after more than 30 years 
at Bunzl and was succeeded by Suzanne 
Jefferies as Interim Company Secretary. A 
clear and detailed brief was developed for the 
position and an external search consultancy, 
Egon Zehnder, was appointed to assist in the 
recruitment process. In particular, the 
Committee was keen to identify potential 
candidates with the particular knowledge, 
capabilities and experience that were desired 
from the new Company Secretary. A shortlist 
of candidates was prepared and, following 
due consideration, a recommendation that 
Suzanne Jefferies, an internal candidate, be 
appointed as Interim Company Secretary 
was put to the Board. Egon Zehnder does not 
provide any other services to, or have any 
connection with, the Company or the 
individual directors.

Succession planning
The Committee recognises that having the 
right directors and senior management in 
place is fundamental to the Group’s long 
term, sustainable success. In furtherance 
of this, a key responsibility of the Committee 
is to satisfy itself that a robust and rigorous 
succession planning process is in place, over 
both the medium and long term, to ensure 

that there is the right mix of skills  
and experience on the Board as the 
Company evolves.

In addition, the Committee continues  
to take an active interest in the quality and 
development of talent and capabilities below 
Board level and during the year the Chief 
Executive Officer presented his annual 
management succession plan to the 
Committee for its consideration. This 
process helps to ensure that high-performing 
individuals within senior management can 
be developed and nurtured in order to 
strengthen the succession pipeline further, 
while at the same time increasing diversity 
in senior roles across the Group.

The Committee embraces the importance  
of diversity and inclusion in all Board and 
senior management recruitment and 
challenges external search consultants 
where necessary to ensure that diversity of 
gender, social and ethnic backgrounds and 
cognitive and personal strengths is always 
considered in the selection of candidates. 
However, while taking these important 
considerations into account, the Committee 
will continue to recommend appointments to 
the Board based on merit and the individual 
skills and experience of each candidate. 

Evaluation
During the year, the Committee reviewed 
and took account of the balance of skills, 
knowledge, experience and diversity of the 
Board, the time commitment expected of the 
non-executive directors and the conclusions 
of the formal performance evaluation process 
which was undertaken when considering 
and recommending the nomination of 
directors for re-election at the 2020 AGM. 
Further details concerning the Board 
evaluation process that was carried out 
during 2020, together with information on 
the key priorities identified as part of the 
review, can be found in the Corporate 
governance report on page 100.

Inclusion and diversity
The Board and the Committee’s approach to 
inclusion and diversity in the composition of 
the Board and senior management is set out 
in the Board’s diversity policy, which can be 
found below. The Board’s diversity policy is 
reviewed regularly. Further information 
about the Company’s approach to inclusion 
and diversity can be found on pages 46 and 47.

106

Bunzl plc Annual Report 2020

 Diversity policy 

Within the Group’s businesses, the Board 
is committed to greater diversity, in its 
broadest sense, whether in terms of ideas, 
skills, knowledge, experience, education, 
gender, social and ethnic backgrounds, 
cognitive and personal strengths, or any 
other relevant measure. 

When considering director appointments, 
one of the objectives is to maintain a 
diverse Board. While the Board will 
continue to follow a policy of ensuring 
that the best people are appointed for the 
relevant roles, based on merit by 
assessing candidates against objective 
criteria, the directors recognise the 
benefits of greater diversity and will take 
account of this when considering any 
particular appointment. However, the 
primary responsibility when making new 
appointments is to ensure the strength of 
the Board’s composition. The overriding 
aim is to select and recommend the best 
candidate for the position, having regard 
to all of the different stakeholders that 
Bunzl has as a global organisation, while 
ensuring that the Board members are 
able to provide a range of perspectives, 
insights and challenge required to 
support effective decision making. 

Looking beyond the Board to the Group’s 
wider workforce, Bunzl is committed to 
treating people fairly and equally by 
accepting and embracing their diversity 
and ensuring there is an inclusive and 

positive working environment for all 
employees. For a number of years in the 
annual succession planning reviews, 
there has been a particular focus on 
diversity within the business areas and 
one of the key objectives is to ensure there 
are no barriers preventing talented people 
from succeeding. There is also a range  
of initiatives within the Group to help 
provide learning and development 
opportunities for female executives and  
to ensure unbiased career progression 
opportunities. The Board has formally 
approved an equality and diversity policy, 
which applies to the wider workforce of 
the Group. A copy of the policy can be 
found on the Company's website, 
www.bunzl.com.

Monitoring and reporting 
The Nomination Committee is 
responsible for regularly reviewing the 
structure, size and composition of the 
Board, including the skills, knowledge, 
experience and diversity of the directors. 
It is also responsible for identifying and 
nominating appropriate individuals to 
fill Board vacancies as they arise. 
The Committee will report annually,  
in the Company’s Annual Report, on the 
process followed in relation to any Board 
appointments made during the relevant 
period. The Board is responsible for 
keeping its diversity policy under review 
and making changes thereto when 
appropriate to do so.

Bunzl plc Annual Report 2020

107

Directors’ reportAudit Committee report

AUDIT COMMITTEE REPORT

‘ Safeguarding stakeholder interests by ensuring the integrity of the Group’s 
financial reporting, risk management and assurance processes continues to 
be one of the Committee’s key priorities and providing appropriate oversight 
and challenge of the decisions and key judgements is a fundamental part  
of this.’

 Lloyd Pitchford 
 Chairman of the Audit Committee

Meetings
The table below sets out directors’ 
attendance at the four scheduled Committee 
meetings held during 2020.

Meetings attended

Lloyd Pitchford
Eugenia Ulasewicz1 
Vanda Murray
Stephan Nanninga
Vin Murria2
Maria Fernanda Mejía3 

4
1
4
4
3
0

1.  Eugenia Ulasewicz retired as a director on 15 April 2020 

having attended all of the Committee meetings held between 
1 January 2020 and that date.

2.  Vin Murria was appointed as a director on 1 June 2020 and 

attended all of the Committee meetings held between that date 
and the end of the year.

3.  Maria Fernanda Mejía was appointed as a director on 

23 December 2020. No Committee meetings were held between 
that date and the end of the year.

Principal responsibilities  
of the Committee

Financial reporting
•  Monitoring and reviewing the integrity  
of the Group’s financial results and the 
significant judgements contained therein.

Risk management and internal control
•  Reviewing:

 – the Group’s risk management processes, 

procedures and controls; and

 – the effectiveness of the Company’s 

internal financial controls. 

Internal audit
•  Overseeing the Company’s internal  

audit activities.

•  Monitoring and reviewing the 

effectiveness of the internal audit function.

External audit
•  Making recommendations to the  

Board in relation to the appointment/
re-appointment/removal of the external 
auditors.

•  Reviewing the Company’s relationship 

with the external auditors and monitoring 
their independence and objectivity.

•  Agreeing the scope, terms of engagement 

and fees for the statutory audit.

•  Initiating and supervising a competitive 
tender process for the external audit as 
required from time to time.

•  Developing and implementing a policy on 
the engagement of the external auditors to 
supply non-audit services.

Introduction from Lloyd Pitchford
I am pleased to present the Audit 
Committee’s report for the year ended  
31 December 2020. This report is intended  
to provide an insight into the main activities 
and key areas of focus for the Committee 
during the year, together with an overview  
of how the Committee has discharged its 
responsibilities and provided assurance in 
respect of the integrity of the Company’s 
Annual Report 2020. 

Following the outbreak of Covid-19, the 
Group had to adapt certain business 
processes, including in respect of financial 
reporting, the completion of internal and 
external audits on a remote basis and a 
greater reliance on video technology for 
holding meetings. The Committee 
maintained regular dialogue with the 
management team throughout the year to 
ensure business processes and controls 
continued to operate effectively and the 
timely and accurate preparation of financial 
information. In addition, the Committee 
received an update from the external auditor 
in June 2020 as to how they were responding 
to the changes in business processes and the 
impact on the wider business environment. 

The work of audit committees has never 
been more important, as stakeholders and 
regulators demand ever more informative 
and reliable reporting across a far broader 
spectrum of topics than just a company’s 
results and financial position. During the 
year, a letter was received from the Conduct 
Committee of the Financial Reporting 
Council (‘FRC’) relating to its review of the 
Company’s 2019 Annual Report and I am 
pleased to report that no questions or queries 
were raised. The letter included suggestions 
concerning areas where the FRC believes 
users of the accounts would benefit from 
minor improvements to the Company’s 
existing disclosures. These suggestions 
have been considered in preparing this 
Annual Report. The Company recognises 

108

Bunzl plc Annual Report 2020

  
The last evaluation, which was externally 
facilitated, was performed in 2020 and 
concluded that the Board members 
considered the Committee to be thorough 
and effective in fulfilling its responsibilities. 
Further information concerning the 
performance evaluation process and the key 
priorities identified can be found in the 
Corporate governance report on page 100.

This report reflects the requirements  
placed on audit committees by the FRC’s  
UK Corporate Governance Code (the ‘Code’) 
and applicable guidance, laws and 
regulations. The Code includes a number of 
provisions relating to the role and reporting 
requirements of audit committees and 
accordingly this report has been prepared 
in compliance with the relevant provisions 
of the 2018 edition of the Code which applied 
to the financial year ended 31 December 
2020. In carrying out its duties, the Committee 
also operated in accordance with the 
recommendations set out in the FRC’s 
Guidance on Audit Committees which 
was published in April 2016. 

By providing an overview of the Committee’s 
role and a meaningful insight into its 
activities during the past year, this report 
demonstrates how the Committee has 
discharged its responsibilities effectively. As 
Chairman of the Committee, I am committed 
to ensuring that the Committee’s agenda is 
kept under review and remains abreast of 
relevant developments. I hope that you find 
this report informative and take assurance 
from the work that we have undertaken 
during the year.

Lloyd Pitchford 
Chairman of the Audit Committee 
1 March 2021

that the FRC’s review was based on a 
review of its Annual Report for the year 
ended 31 December 2019 and did not benefit 
from detailed knowledge of the Company’s 
business or an understanding of the 
underlying transactions entered into. 
The FRC’s review provides no assurance 
that the Company’s Annual Report is correct 
in all material respects; the FRC’s role is 
not to verify the information provided but 
to consider compliance with reporting 
requirements.

The Audit Committee plays a prominent 
role in establishing and maintaining 
‘deserved confidence’ in the Company. 
Its work is pivotal in ensuring the robustness 
of the Group’s risk management activities 
and internal control environment, thereby 
safeguarding the integrity of the financial 
reporting process. During the year, we 
continued to discharge our duties effectively 
and to the highest standards, providing 
appropriate challenge and oversight of the 
decisions, assumptions and key judgements 
made by management to ensure that 
stakeholder interests are protected. I believe 
that this, together with the Board’s efforts 
in harnessing and promoting a strong, 
risk focused culture, play an essential role 
in assuring the long term viability of 
the Company. 

The significant accounting matters 
considered by the Committee in relation  
to the 2020 financial statements were the 
accounting for business combinations, the 
carrying value of goodwill and customer 
relationships intangible assets, defined 
benefit pension schemes, taxation and, in 
light of the Covid-19 pandemic, inventory 
and receivables provisions. As part of this 
work, the Committee undertook an in-depth 
review of the Weighted Average Cost of 
Capital to be applied across the Group,  
with input being received from management 
and external advisers. The above mentioned 
significant accounting matters are discussed 
in detail in the report that follows. The 
Committee is satisfied that these matters 
have been properly recorded in the Company’s 
books and records and accounted for 
appropriately. 

Areas of focus
A key area of focus throughout 2020 has 
been the impact of the Covid-19 pandemic 
across accounting, financial reporting and 
internal control related matters. As part  
of this, the Committee discussed the 
implications for the audit plans and audit 
procedures for the year ended 31 December 
2020 with the Head of Internal Audit and 

Risk and separately the external auditors 
and were satisfied that they were appropriate.

During the year the Committee reviewed 
the process for the identification and 
mitigation of key business and emerging 
risks, including in relation to changes in 
the external regulatory and political 
environment, such as the possible impact 
of Brexit on the Group’s risk management 
activities and the global spread of Covid-19. 
The Committee also continued its work in 
respect of monitoring and challenging, 
where appropriate, the Group’s approach to 
information technology (‘IT’) and information 
security (‘IS’) risks and the work being 
undertaken by management to evolve 
and enhance further the Group’s IT and 
IS controls. Further information on the 
Committee’s activities in relation to risk 
management can be found later in 
this report. 

In addition, the Committee considered 
the progress being made in addressing 
the points raised during the 2019 external 
quality assessment of the internal 
audit function.

Another area of focus for the Committee 
concerned management’s use of Alternative 
Performance Measures (‘APMs’) which are 
designed to assist in the understanding 
of the Group’s underlying financial 
performance.  During the year the 
Committee considered the amendments 
made to the definitions of APMs and the 
disclosures included in the half yearly 
financial report and annual financial 
statements and concluded that the APMs 
were appropriate for monitoring the Group’s 
underlying financial performance. Details 
of the Group’s APMs are set out in Note 3 
to the consolidated financial statements 
on page 158.

The Committee will continue to review its 
activities in the light of regulatory and best 
practice developments, particularly in the 
area of audit reform following the recent 
reviews by The Competition and Markets 
Authority, Sir Donald Brydon and Sir John 
Kingman and await further guidance from 
the FRC and the Department for Business, 
Energy & Industrial Strategy in relation to 
the implementation of changes proposed in 
these reviews.

Committee effectiveness
In order to ensure that the Committee 
remains effective, an evaluation of the 
performance of the Board and its 
Committees is undertaken every year. 

Bunzl plc Annual Report 2020

109

Directors’ reportAudit Committee report continued

Composition
The Committee comprises all of the 
independent non-executive directors, who 
were appointed to the Committee by the 
Board following recommendations by the 
Nomination Committee. While the other 
directors, being the Chairman of the 
Company and the executive directors, are 
not members of the Committee, they 
normally attend Committee meetings by 
invitation together with the Head of Internal 
Audit and Risk, representatives from the 
external auditors and members of the Group 
finance team. The Secretary to the 
Committee is the Company Secretary. 

All members contribute to the work of the 
Committee and bring an appropriate balance 
of financial and commercial acumen and 
experience in multinational organisations, 
combined with a good understanding of the 
Company’s business and are therefore 
considered by the Board to be collectively 
competent in the sector in which the 
Company operates. Each Committee 
member brings valuable expertise to the 
role and has sufficient financial and risk 
management experience to enable them 
to identify and raise any concerns about 
internal controls, accounting judgements, 
reporting obligations and any other matter 
that is brought to the Committee’s attention. 
As the serving Chief Financial Officer 
of Experian plc, the Chairman of the 
Committee, Lloyd Pitchford, is considered 
by the Board to have recent and relevant 
financial experience. The Committee 
members are of an independent mindset 
and bring a diversity of perspectives, 
knowledge and experience to the 
Committee’s deliberations, which in turn 
ensures that the Committee is able to provide 
an appropriate amount of scrutiny, challenge 
and support to management. Independent 
thinking is an essential aspect of the 
Committee’s role and is crucial in assessing 
the work of management and the assurance 
provided by the internal and external 
audit functions.

Role
The particular role of the Audit Committee 
is to act independently of management to 
ensure that the interests of shareholders 
are properly protected in relation to the 
Company’s financial reporting and internal 
control arrangements and to provide 
appropriate oversight, review and challenge 
of the decisions and approach taken by 
management in respect of the content and 
disclosures within the Company’s financial 
reports. There are a number of key aspects 
to this, including the use of appropriate 
accounting policies and practices and the 
implementation of a robust assurance 
framework. This framework comprises a 
number of important elements, including the 

Company’s risk management and internal 
control systems, the internal and external 
audit functions and the regular reporting 
of the Company’s performance against 
budgets, forecasts and prior year results.

The Committee ensures that the Company 
has effective governance over the Group’s 
financial reporting, including the adequacy 
of related disclosures, the performance of 
both the internal and external audit functions 
and the management of the Group’s systems 
of internal control and business risk 
management and related compliance 
activities. It also considers whether the 
disclosures made in the financial statements 
are set properly in context. The Committee’s 
terms of reference, which were reviewed by 
both the Committee and the Board in 2020 
but remain unchanged, are available on the 
Company’s website, www.bunzl.com.

In the performance of its duties, the 
Committee has independent access to the 
services of the Company’s internal audit 
function and to the external auditors and 
may obtain outside professional advice as 
necessary. Both the Head of Internal Audit 
and Risk and the external auditors have 
direct access to the Chairman of the 
Committee who held a number of meetings 
with each of them during the year outside 
formal Committee meetings. The Chairman 
of the Committee also liaises with the Chief 
Financial Officer as necessary to ensure 
robust oversight and challenge in relation to 
financial control and risk management.

The Committee’s performance and 
effectiveness are reviewed annually by both 
the Committee and as part of the Board 
performance evaluation. The Chairman 
of the Committee also meets with each 
Committee member independently to 
ensure that their individual views about 
the operation of the Committee are taken  
into account. 

Activities
The Committee has a structured rolling 
forward-looking planner, which is designed 
to ensure that its responsibilities are 
discharged in full during the year and to 
facilitate more in-depth reviews of those 
topics which are of particular importance or 
pertinence. This planner is developed with 
the Company Secretary and its content 
reviewed regularly with the executive 
directors, management and the external 
auditors and adapted, where necessary, to 
ensure that it meets the changing needs of 
the business as the year progresses. Items 
on the agenda are set with consideration of 
regulatory requirements, the Company’s 
reporting timetable and after considering 
key issues identified by the Chief Financial 
Officer, management, the Head of Internal 

Audit and Risk and the external auditors. 
Committee meetings are generally scheduled 
close to Board meetings in order to facilitate 
an effective and timely reporting process.

The Chairman of the Committee holds 
preparatory discussions with the Company’s 
senior management, the Head of Internal 
Audit and Risk and the external auditors 
prior to Committee meetings to discuss the 
items to be considered at the meetings.  
In addition, separate discussions are 
periodically held during Committee meetings 
between the Committee and the Head of 
Internal Audit and Risk and the external 
auditors without management present. 
Following each Committee meeting, any 
significant findings are reported to the Board 
and copies of the minutes of the Committee 
meetings are circulated to all of the directors 
and to the external auditors. The Chairman 
of the Committee also attends the Annual 
General Meeting (‘AGM’) to respond to any 
shareholder questions that might be raised 
on the Committee’s activities. 

The Committee’s activities in 2020 included:

•  receiving and, where appropriate, 

challenging reports from management and 
the external auditors in relation to the half 
yearly financial report and the annual 
financial statements;

•  reviewing the half yearly financial report 
and the annual financial statements and 
the formal announcements relating 
thereto;

•  reviewing the amendments made by 

management to the definitions of APMs 
and considering the appropriateness of 
disclosures made in the half yearly 
financial report and annual financial 
statements;

•  considering the results of the FRC’s  
Audit Quality Review (‘AQR’) of 
PricewaterhouseCoopers LLP (‘PwC’)  
in the UK;

•  considering the results of the FRC’s AQR 
team’s review of PwC’s audit of the Group 
for the year ended 31 December 2019;

•  considering thematic reviews and 

guidance from the FRC concerning annual 
report disclosures;

•  considering a letter from the FRC’s 

Conduct Committee relating to its review 
of the Company’s Annual Report 2019;

•  reviewing the effectiveness of both the 
external auditors and the internal audit 
function following completion of detailed 
questionnaires by both the Board and 
senior management within the Company;

•  making recommendations to the Board 
concerning the re-appointment of the 

110

Bunzl plc Annual Report 2020

 external auditors and approving the 
remuneration and terms of engagement of 
the auditors, including the audit strategy; 

•  reviewing the principal tax risks applicable 
to the Company and the steps taken to 
manage such risks;

•  reviewing and approving changes to the 

•  receiving training on changes in 

policy for the provision of non-audit 
services by the external auditors;

•  reviewing and approving the level and 
nature of non-audit work which the 
external auditors performed during the 
year, including the fees paid for such work; 
and planning process for the current 
financial year; 

•  reviewing the effectiveness of the 

Company’s internal financial controls 
and the assurance procedures relating to 
risk management systems, including 
receiving and considering a Risk and 
Assurance Map;

•  reviewing the Company’s annual controls 

self-assessment process and related 
controls framework;

•  reviewing the effectiveness of the risk 

management process;

accounting standards and regulations; 

•  reviewing the Committee’s effectiveness 

following an externally facilitated 
performance evaluation;

•  reviewing the Committee’s terms of 

reference;

•  considering and approving the 

appointment of the new Head of Internal 
Audit and Risk;

•  reviewing and approving the internal audit 

work programme for the coming year;

•  receiving and considering reports from 
the Head of Internal Audit and Risk 
concerning the work undertaken by the 
internal audit function, including in 
relation to the function’s ongoing quality 
assurance and improvement programme; 

Significant matters considered in relation to the financial statements
Issue

Review and conclusion

•  receiving and considering a report 

concerning the progress being made in 
addressing the points raised during an 
external quality assessment of the internal 
audit function;

•  reviewing the Company’s internal audit 

charter; and

•  considering a paper concerning the 

Chartered Institute of Internal Auditors’ 
new Internal Audit Code of Practice and 
the implications thereof for the Company’s 
internal audit charter.

The Committee will continue to keep its 
activities under review and focused on the 
audit, assurance and risk processes within 
the business. By doing so, the Committee 
will ensure that in the future it is able to 
maintain high standards of financial 
governance in line with the regulatory 
framework as well as market practice for 
audit committees.

Accounting for 
business 
combinations

The carrying  
value of goodwill 
and customer 
relationships 
intangible assets

For business combinations, the Group has a long-standing process for the identification of the fair values of the assets acquired and 
liabilities assumed, including separate identification of intangible assets using external valuation specialists where required. The 
Committee reviewed this process and discussed with management and the external auditors the methodology and assumptions 
used to value the assets and liabilities of the acquisitions completed in 2020, noting that, following the acquisition of MCR Safety, 
the Group has also recognised a separate brand intangible asset. The Committee concluded that it was satisfied with management’s 
valuations of these assets and liabilities, including the degree to which such valuations are supported by professional advice from 
external advisers. Details of the Company’s approach to accounting for acquisitions are set out in Note 26 to the consolidated 
financial statements.

Goodwill is allocated to cash generating units (‘CGUs’) and is tested annually for impairment. During the year, the Committee 
reviewed an assessment prepared by management of the composition of the Group’s CGUs, which were last formally reviewed in 
2018. Having done so, the Committee was satisfied with the proposed revisions to the CGUs, to combine the five separate CGUs 
within the UK & Ireland business area into one UK & Ireland CGU, as this reflects more appropriately the way that the Group is now 
structured, including recent changes to management oversight and responsibility. The Committee critically reviewed and discussed 
management’s report on the impairment testing of the carrying value of goodwill of each of the Group’s CGUs, noting that the 
testing was conducted for each of the previous CGUs and also the revised CGUs. The Committee also critically reviewed and 
discussed management’s consideration of the impairment risk on customer relationships intangible assets. In both regards, the 
Committee considered the sensitivity of the outcome of impairment testing to the use of different assumptions and considered the 
external auditors’ testing thereof. 

The Committee noted that an impairment charge of £14.8 million had been recognised in the year in respect of goodwill and 
customer relationships intangible assets following the closure of a safety business in China within the Asia Pacific CGU. 
The Committee also noted that as a result of the impairment testing the Group had recognised a net impairment charge of  
£6.4 million relating to the customer relationships intangible assets of a foodservice business within the UK & Ireland CGU and a 
safety business within the Rest of Continental Europe CGU. After due challenge and debate, the Committee concluded that it was 
satisfied with the assumptions and judgements applied in relation to the impairment testing and agreed that there was no other 
impairment to goodwill based on either CGU allocation or on customer relationships intangible assets. Details of the key 
assumptions and judgements used are set out in Note 11 to the consolidated financial statements.

Defined benefit  
pension schemes

The Committee considered reports from management and the external auditors in relation to the valuation of the defined benefit pension 
schemes and reviewed the key actuarial assumptions used in calculating the defined benefit pension liabilities, especially in relation to 
discount rates, inflation rates and mortality/life expectancy. The Committee discussed the reasons for the increase in the net pension 
deficit and was satisfied that the assumptions used were appropriate and were supported by independent actuarial experts. 

The Committee considered the Company’s decision to withdraw from three multi-employer pension plans (‘MEPPs’) in which the 
Group’s US entities participate noting that a charge of £16.4 million had been booked in the year as a non-recurring pension charge to 
recognise a provision for the withdrawal liability on these plans. The Committee noted that no provision was held in relation to three 
other MEPPs to which the Group’s US entities continue to contribute. The Committee also noted that the Group had recognised a 
non-recurring pension charge of £0.4 million relating to the equalisation of guaranteed minimum pension between male and female 
members on historical transfer values out of the Group’s UK defined benefit pension schemes. Having considered these matters 
thoroughly and following discussions with the external auditors, the Committee concluded that it agreed with the accounting treatment 
and disclosures made in relation to these matters. Further details on these matters and the key assumptions used are given in Note 22 to 
the consolidated financial statements.

Bunzl plc Annual Report 2020

111

Directors’ reportAudit Committee report continued

Issue

Taxation

Review and conclusion

The Committee reviewed a report and received a presentation from the Head of Tax highlighting the principal tax risks that the 
Group faces and a detailed risk assessment relating to the tax risks identified, including the judgements underpinning the 
provisions for potential tax liabilities. The Committee also reviewed the results of the external auditors’ assessment of provisions  
for income taxes.

One of the tax risks identified concerns the European Commission’s decision that part of the UK’s tax regime is contrary to 
European Union State aid provisions. Further details on this risk, and on other aspects of taxation, are given in Note 7 to the 
consolidated financial statements. In addition, and as detailed in the Financial review on page 78, the Group was required to make 
an additional cash tax payment in 2020 in connection with an ongoing tax dispute in Brazil. Following appropriate debate and 
challenge, the Committee was satisfied with the key judgements and proposed disclosures related to tax made by management.

Inventory and  
receivable 
provisions

The Committee noted that a net charge of approximately £15 million had been taken during the year relating to customers either 
entering insolvency processes or showing specific credit stress indicators that have impacted the recoverability of the Group’s 
receivables and customer specific inventory particularly in the foodservice and retail sectors and that an additional net charge 
of approximately £10 million had been taken in the year relating to aged receivables and customer specific inventory for those 
customers identified as having a high or medium credit risk. The Committee also noted that a net charge of approximately  
£15 million had been booked in the year to increase slow moving inventory provisions as a result of the Covid-19 pandemic and the 
associated government imposed control measures having continued to impact customer demand across a range of market sectors. 

Financial statements and significant 
accounting matters
During the year and prior to the publication 
of the Group’s results for 2020, the 
Committee reviewed the 2020 half yearly 
financial report and related news release, the 
2020 Annual Report (including the financial 
statements), the 2020 annual results news 
release and the reports from the external 
auditors on the outcomes of their half year 
review and their audit relating to 2020. 

As part of its work, the Committee 
considered a number of significant 
accounting matters in relation to the 
Company’s financial statements, together 
with the adequacy of the associated 
disclosures and challenged the judgements 
being made in relation thereto. These 
significant accounting matters were the 
accounting for business combinations, the 
carrying value of goodwill and customer 
relationships intangible assets, defined 
benefit pension schemes, taxation and, in 
light of the Covid-19 pandemic, inventory 
and receivables provisions. A summary of 
these matters is set out in the table on pages 
111 and 112 and further information can  
be found in the relevant Notes to the 
consolidated financial statements.

The Committee believes that each of the 
above mentioned significant accounting 
matters have been properly recorded in  
the Company’s books and records and 
accounted for appropriately, including 
relevant disclosure in the Annual Report.

Internal control and risk management
As mentioned above, the Committee is 
responsible for reviewing, on behalf of the 
Board, the effectiveness of the Company’s 
internal financial controls and the assurance 
procedures relating to the Company’s risk 
management system. These controls and 

procedures are designed to manage, but not 
eliminate, the risk of failure of the Company 
to meet its business objectives and, as such, 
provide reasonable, but not absolute, 
assurance against material misstatement 
or loss. During the year, the Committee 
monitored the effectiveness of the internal 
financial controls framework through reports 
from the Chief Financial Officer, the Head 
of Internal Audit and Risk and the external 
auditors. In particular the Committee 
considered the scope and results of the work 
of the internal audit function, the findings of 
the external auditors in relation to the year 
end audit, the assessment of fraud risk 
carried out by management, the controls 
over the Company’s financial consolidation 
and reporting system, the treasury controls, 
the tax risks and the process for monitoring 
the ongoing performance of the Company. 

In relation to the risk management system, 
the Committee reviewed the process by 
which significant current and emerging risks 
had been identified by management and the 
Board, the key controls and other processes 
designed to manage and mitigate such risks 
and the assurance provided by the internal 
audit function, the external auditors and 
other oversight from management and 
the Board.

Internal audit
The Company has an internal audit function 
which comprises 10 in-house auditors, 
including the Head of Internal Audit and 
Risk. During the year, the Committee 
considered and approved the appointment 
of a new Head of Internal Audit and Risk 
who reports jointly to the Chairman of the 
Audit Committee and the Chief Financial 
Officer. The Committee also reviewed and 
approved plans to recruit specialist IT audit 
resource into the internal audit function.

The scope of work of the internal audit 
function covers all systems and activities of 
the Group. Work is prioritised according to 
the Company’s risk profile with the annual 
audit plan being approved by the Committee 
each year. Internal audit reports are regularly 
provided to the Committee. These reports 
include details of the audit findings, and the 
relevant management actions required in 
order to address any issues arising, as well 
as updates on the progress made by 
management in addressing any outstanding 
recommendations from previously reported 
findings. In addition, the internal audit 
function reports on any significant issues 
relating to the processes for controlling the 
activities of the Group and the adequacy and 
effectiveness of such processes. Overall, the 
work of the internal audit function provides 
the Committee with a further means of 
monitoring the processes and actions to 
manage and mitigate those risks identified 
as posing the greatest threat to the Company. 
The effectiveness of the internal audit 
function’s work is continually monitored 
using a variety of inputs and further 
information concerning the process 
undertaken to assess the effectiveness of 
both the internal audit function and the 
external auditors can be found in this report.

External auditors’ independence
The Committee is responsible for ensuring 
that the three-way relationship between the 
Committee, the external auditors and the 
Company’s management is appropriate 
and that the external auditors remain 
independent of the Company. In order to 
ensure the integrity of the auditing process 
and the Annual Report and financial 
statements, the external auditors must be 
independent of the Company and their staff 
must comply with their firm’s own ethics and 
independence criteria, which must, in turn, 
be consistent with the FRC’s Revised 

112

Bunzl plc Annual Report 2020

 Ethical Standard (2019) and other relevant 
regulatory and professional requirements. 
Written confirmation is received from the 
external auditors as to whether they consider 
themselves independent within the meaning 
of such criteria. Key members of the audit 
team are also required to rotate off the 
Company’s audit after a specific period of 
time, as discussed further below.

In addition, in order to ensure that the 
objectivity and independence of the external 
auditors is not compromised, the Company 
has a detailed policy relating to the provision 
of non-audit services by the external auditors 
which is overseen by the Committee. This 
policy was updated during the year to reflect 
the FRC’s Revised Ethical Standard (2019). 
It is the Company’s policy to assess the 
non-audit services to be performed by the 
Company’s auditors on a case-by-case basis 
to ensure adherence to the prevailing ethical 
standards and regulations. In the main, 
other firms are used by the Company to 
provide non-audit services. However, if the 
provision of a service by the Company’s 
auditors is permitted and adequate 
safeguards are in place, it is sometimes 
appropriate for this additional work to be 
carried out by the Company’s auditors. 
Details of the fees paid to the external 
auditors in 2020 in respect of the audit and 
for non-audit services are set out in Note 5 

to the consolidated financial statements. 
The ratio of the fees relating to non-audit 
services to audit services in 2020 was 7.2%.

External auditors’ re-appointment
In considering whether to recommend to the 
Board the appointment or re-appointment of 
the external auditors, the Committee takes 
into account the tenure of the auditors in 
addition to the results of its review of the 
effectiveness of the external auditors and 
considers whether there should be a full 
tender process, either as a result of that 
review or as may be required by the relevant 
regulations. There are no contractual 
obligations restricting the Committee’s 
choice of external auditors.

As previously reported, following a detailed 
tender process, PwC were first appointed  
as the Company’s external auditors in  
2014. While the Company has no current 
retendering plans, in accordance with 
The Statutory Audit Services for Large 
Companies Market Investigation (Mandatory 
Use of Competitive Tender Processes and 
Audit Committee Responsibilities) Order 
2014 (‘CMA Order’) the Company will be 
required to put the external audit contract  
out to tender by 2024. In addition, in 
accordance with the CMA Order, PwC  
are required to rotate the audit partner 
responsible for the Company’s audit every 

five years. The current audit partner, Neil 
Grimes, took over the position as audit 
partner with effect from 1 January 2019. 
Accordingly, the Company confirms that  
it has complied with the provisions of the  
CMA Order for the 2020 financial year. 

During 2020, the Committee considered the 
results of the FRC’s AQR team’s review of 
PwC’s audit of the Group for the year ended 
31 December 2019. The AQR team’s review 
identified that there were no key review 
findings and that only ‘limited improvements’ 
were required in relation to the audit team’s 
impairment assessment of goodwill and 
other intangible assets for the Latin America 
CGU, in particular, its assessment of short 
term cash flows. PwC’s responses were 
discussed with management and with the 
Committee to ensure that the points raised 
by the FRC are addressed in future audits.

As a consequence of its satisfaction with the 
results of its review of the external auditors’ 
activities during the year, the Committee has 
again recommended to the Board that a 
resolution proposing the re-appointment of 
PwC as external auditors for the year ending 
31 December 2021 be put to shareholders at 
the forthcoming AGM.

Auditors’ effectiveness reviews
During 2020 the Committee undertook reviews of the effectiveness of both the Company’s external audit process for the 2019 financial statements and 
the Company’s internal audit function. Each of the reviews followed a broadly similar process, as summarised below:

Detailed questionnaires  
of different aspects of 
external audit process/
internal audit function.

Questionnaires 
completed by:

•  directors; and

•  senior managers at 
Group and business 
area levels.

Results of questionnaires 
considered and discussed 
by the Committee.

Action plan and 
implementation 
timeframes agreed.

External audit process 
The questionnaire covered a total of 24 different aspects of the 
external audit process, grouped under four separate headings: the 
robustness of the audit process; the quality of delivery; the quality  
of people and service; and the quality of reporting.

Internal audit function 
The questionnaire covered a total of 36 different aspects of the 
internal audit function including: purpose, authority and 
responsibility; independence, objectivity and proficiency; quality 
assurance processes; adequacy of resources; auditors’ skills and 
capabilities; and the quality of reporting.

Following these assessments, the Committee 
concluded that it was satisfied with the effectiveness 
of the external audit process relating to the 2019 
financial statements and that the internal audit 
function continued to be effective, efficient and 
appropriately resourced.

The Committee will carry out similar effectiveness 
reviews in 2021 in respect of the audit of the 2020 
financial statements and the internal audit function.

Bunzl plc Annual Report 2020

113

Directors’ reportDirectors’ remuneration report

DIRECTORS’ REMUNERATION REPORT

‘ In an extraordinary year, our diversified business model and 
entrepreneurial culture has generated exceptional performance 
and the remuneration of the executives for 2020 recognises  
this. Following extensive consultation with shareholders, the 
Committee is proposing some changes to our long term 
incentives to ensure that they drive the right actions from 
business leaders.’

 Vanda Murray OBE 
 Chair of the Remuneration Committee

The responsibilities and 
operation of the Committee

Committee membership role and remit
The Committee comprises all of the 
independent non-executive directors of the 
Company. While neither the Chairman 
nor the Chief Executive Officer are members 
of the Committee, they normally attend 
meetings by invitation. The Director of 
Group Human Resources, who acts as 
secretary to the Committee, also attends 
meetings. The Committee’s terms of 
reference, which were reviewed by both 
the Committee and the Board in 2020, but 
remain unchanged, are available on the 
Company’s website, www.bunzl.com.

No director plays any part in determining his 
or her remuneration. During the year ended 
31 December 2020, both the Chief Executive 
Officer and the Chairman were consulted 
and invited to attend meetings of the 
Committee but were not present during  
any part of the meeting when their own 
remuneration was under consideration.

The independent non-executive directors 
who were members of the Committee during 
2020 are listed in the table below: 

The primary role of the Committee is to 
determine the framework and broad policy 
for the remuneration of the Chairman, the 
executive directors of the Board and the 
senior management group directly below 
Board level. The Committee proposes 
the directors’ remuneration policy for 
shareholder approval. It also governs the 
implementation of the policy, ensuring that 
the remuneration of the executive directors 
and senior management supports the 
sustainable performance of the business 
and that it is aligned with the Company’s 
shareholders’ interests. The Committee 
considers market practice, shareholders’ 
views and the Group’s broader remuneration 
arrangements when setting the Group’s 
performance-related incentives and ensures 
compliance with UK corporate governance 
good practice.

The key responsibilities of the Committee 
include:

•  ensuring that executive directors and 

senior executives are properly incentivised 
to attract, retain and fairly reward them  
for their individual contribution to the 
Company, having due regard to the 
policies and practices applied to the rest  
of the employees within the Group;

Committee membership

Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Eugenia Ulasewicz*
Vin Murria**
Maria Fernanda Mejía***

 Retired from the Board on 15 April 2020. 

* 
**   Joined the Board on 1 June 2020. 
***  Joined the Board on 23 December 2020.

Date of appointment 
to the Committee
1 February 2015
1 March 2017 
1 May 2017
20 April 2011
1 June 2020
23 December 2020

Meetings 
eligible to 
attend
4
4
4
1
3
0

Meetings 
attended
4
4
4
1
3
0

•  determining the framework and broad 

policy for the remuneration of the 
Chairman and the executive directors  
of the Board; 

•  ensuring that remuneration is aligned with 
and supports the Company’s strategy and 
performance, having due regard to the 
interests of the shareholders and to the 
financial and commercial health of the 
Company, while at the same time not 
encouraging undue risk taking; 

•  communicating and discussing any 

remuneration issues with the Company’s 
stakeholders as and when appropriate;

•  setting and reviewing the executive 
directors’ remuneration and benefits 
including, but not limited to, base salary, 
bonus, long term incentive plans and 
retirement benefits;

•  ensuring that all remuneration paid to the 
executive directors is in accordance with 
the Company’s previously approved 
remuneration policy; 

•  ensuring all contractual terms on 

termination, and any payments made, are 
fair to the individual and the Company;

•  monitoring the policies and practices 

applied in respect of the remuneration  
of senior executives directly below Board 
level and making recommendations  
as appropriate; 

•  overseeing the Company’s long term 
incentive plans for all employees; and

•  ensuring that provisions relating to 

disclosure of remuneration as set out  
in the relevant legislation, the Financial 
Conduct Authority’s Listing Rules and  
the UK Corporate Governance Code  
(the ‘Code’) are fulfilled.

114

Bunzl plc Annual Report 2020

  
Compliance statement
This report has been prepared on behalf of, 
and has been approved by, the Board. It 
complies with the Large and Medium-sized 
Companies and Groups (Accounts and 
Reports) (Amendment) Regulations 2013  
(the ‘Regulations’), the Code and the 
Financial Conduct Authority’s Listing Rules 
and takes into account the accompanying 
Directors’ Remuneration Reporting 
Guidance and the relevant policies of 
shareholder representative bodies. 

In accordance with the Regulations, at the 
2021 Annual General Meeting (‘AGM’) the 
Company will be asking shareholders to  
vote on an advisory vote on the Annual 
report on directors’ remuneration as set out 
on pages 128 to 139 which provides details 
of the remuneration earned by directors for 
performance in the year ended 31 December 
2020. The directors’ remuneration policy was 
approved by shareholders in a binding vote 
at the 2020 AGM and will be resubmitted to 
shareholders for a binding vote at the 2021 
AGM because further changes are proposed 
this year, for the reasons explained in the 
Chair’s introduction. There will also be a 
vote on the proposed amendments to the 
existing LTIP to facilitate the implementation 
of the new policy.

Introduction from  
Vanda Murray
I am pleased to present the Directors’ 
remuneration report for the year ended  
31 December 2020. 

Context of remuneration
Shortly after the start of the 2020 financial 
year, the full force of the Covid-19 pandemic 
became apparent and, as has been well 
documented, this has had, and will continue 
to have, a significant impact on the global 
economy and on our six market sectors 
spanning over 30 countries. In these 
extraordinary circumstances, our front line 
colleagues went above and beyond to meet 
the needs of our customers in terms of 
essential products and services. 

As the Covid-19 situation began to evolve,  
our key priority was the continued safety and 
well-being of our Bunzl colleagues, customers 
and suppliers and appropriate safeguards 
were implemented in a timely manner. 
Alongside this, given the uncertainty, the 
Board took prudent and swift action to protect 
the Company’s financial position and this 
included a temporary freeze on acquisitions, 
stopping discretionary spend and, 
notwithstanding the Company’s balance 
sheet strength, we initially took the decision 
not to pay the final year dividend for the  
year ended 31 December 2019. Furthermore, 
the Board and broader leadership team 
voluntarily took a 20% reduction in their fees 
and salaries during the second quarter  
of 2020. 

Our ability to respond quickly and effectively 
to the crisis has been underpinned by the 
strength of our supply chain. The business 
was also able to resume acquisitions in  
the second half, reinstate the 2019 final 
dividend through an additional payment 
alongside the increased 2020 interim 
dividend and the proposed 2020 final 
dividend announced today (thereby making 
it a 28th year of consecutive dividend 
growth), repay employee-related government 
support packages and bring forward the 
settlement of tax deferrals where possible. 
We also significantly increased our 
charitable donations for the year, and 
ensured that our frontline colleagues were 
rewarded with additional bonuses in some 
critical businesses. 

Bunzl has produced an exceptional set  
of results in 2020 against the background  
of a unique set of economic and market 
conditions. Clearly, some parts of our 
business, particularly those operating  

in the foodservice and non-food retail sectors 
faced real challenges, but the other areas, 
principally those serving the healthcare, 
safety and cleaning & hygiene sectors, 
were extremely successful in capturing 
opportunities to support the global response 
to the pandemic. The net Group result was 
an exceptional performance against all of our 
key financial and non-financial metrics due 
to the remarkable ability of the leadership 
team to navigate through the crisis and turn 
challenges into opportunities.

Performance and reward for 2020
Annual bonus
Annual bonus payments are based on a 
combination of key financial measures 
comprising adjusted earnings per share, 
return on average operating capital and 
operating cash flow, with a minority based 
on strategic objectives. In setting our 
incentive targets, we have regard to the 
performance potential of the different parts 
of the business and of the whole Group. The 
on-target performance level for the bonus for 
2020 was set at, or close to, the budgeted 
level of performance. The Committee set a 
range around the target to incentivise the 
delivery of a stretching performance. An 
exceptional financial performance in 2020 
as referred to above resulted in a maximum 
annual bonus for the Chief Executive Officer, 
which equates to 180% of salary. The annual 
bonus for the Chief Financial Officer was 
also at maximum which equates to 160% of 
his annual salary. No discretion was applied 
by the Committee to adjust the bonus 
outcomes and, in line with the remuneration 
policy, 50% of the annual bonuses will be 
delivered in shares, subject to a three year 
deferral period. 

Long Term Incentive Plans (‘LTIP’)
The Committee assessed the performance 
for the LTIP awards with performance 
conditions linked to performance periods 
that ended during or at the end of the 2020 
financial year. The share options were 
subject to adjusted earnings per share (‘eps’) 
growth targets and the performance shares 
were subject to both eps growth and relative 
total shareholder return (‘TSR’) targets. The 
strong eps growth of 40.9% over the three 
year performance period (adjusted to ensure 
that the relevant eps figures were comparable) 
will result in 100% of executive share 
options vesting for the performance period 
ended 31 December 2020. In addition, eps 
growth of 27.1% over the three years to 31 
December 2019 (adjusted to exclude two 
disposals of businesses during the period) 
and stronger relative TSR performance 
resulted in 26.43% and 64.4% of 

Bunzl plc Annual Report 2020

115

Directors’ reportDirectors’ remuneration report continued

performance shares vesting for performance 
periods that ended in April and October 
2020, respectively. The Committee has not 
exercised discretion to amend the vesting 
outcomes for any of these share awards. 

The 2020 remuneration policy allows 
maximum grants under the LTIP of 225% 
of base salary for share options and 175% 
of base salary for performance shares. 
However, in 2020 award levels were held 
below these maximum levels at 200% of 
base salary for share options and 150% 
for performance shares for the Chief 
Executive Officer and 120% for the Chief 
Financial Officer. 

In light of the exceptional trading conditions 
of 2020, and of the unpredictable impact of 
Covid-19 on the business outlook, the 
Committee determined at the time of grant 
that a different set of eps target ranges 
should apply to the LTIP awards made in 
September and October 2020 than those 
made in March and April 2020. These 
revised ranges were deemed to be 
appropriately stretching given the 
exceptional circumstances facing the 
business at the time and these are detailed 
on page 133 of the report.

Reflecting the strong share price 
performance over the calendar year, the 
Committee determined that no adjustment 
was required to award levels.

New directors’ remuneration policy 
The 2020 directors’ remuneration policy 
approved at last year’s AGM was essentially 
a roll forward of the previous one but with 
changes to reflect emerging best practice 
(for example, pension equalisation and 
enhanced shareholding guidelines). In the 
normal course of events this policy would 
have applied through to the end of the 2022 
financial year. 

The significant shock created by Covid-19 
resulted in the need for the Board and 
Remuneration Committee to consider 
whether the 2020 policy was appropriately 
aligned with the Group’s strategy as it 
emerges into a period of transition and 
eventual normalisation against a backdrop 
of volatility in many of our markets. 

The Committee concluded that a new policy 
should be put forward to shareholders in 
2021 which seeks to replace the dual 
approach of share options and performance 
shares with restricted shares. 

We have undertaken an extensive 
shareholder consultation exercise; I am 
grateful for the constructive input from our 
largest investors, and sincerely believe that 
the changes we are proposing will ensure 
that the leaders of the business can continue 
to focus on actions that deliver long term 
growth in this unprecedented market 
context. The proposals also create more 
simplicity, clarity and predictability of 
outcome, principles which are also important 
to shareholders. More details on the key 
reasons for the move to restricted shares are 
set out below.

•  Alignment with our strategy – Our 

strategy is based on three key areas of  
focus: (i) profitable organic growth, (ii) 
operating model improvements and (iii) 
acquisition growth. 

Organic growth and operating model 
improvements require steady investment in 
areas such as digitalisation, optimising our 
warehouse footprint and sustainability to 
maintain our competitive advantage. The 
return on this investment benefits the 
business in the medium to long term and we 
wish to discourage any actions that focus on 
short term impacts. 

Prior to 2020, around three quarters of our 
recent revenue growth had been achieved 
via our self-funded acquisition strategy and 
growth through acquisitions remains a key 
element of our strategy. The timing and scale 
of future acquisition opportunities remains 
uncertain in the current market environment 
and our success will depend on maintaining 
a disciplined and controlled approach to 
making and integrating acquisitions that 
deliver financial benefit to the Group over 
the long term. Restricted shares encourage 
executives to pursue complementary 
acquisitions that will create long term value 
for Bunzl in contrast to the current LTIP with 
its focus on three year eps growth.

•  Significant simplification – operating 
restricted shares as the sole long term 
incentive is much simpler, not only 
replacing two schemes with one for the 
most senior leaders, but also moving from 
bi-annual to annual grants. This makes it 
much easier for employees to understand, 
simplifies external messaging and 
streamlines the operation and 
administration.

•  Total shareholder alignment – restricted 
shares, which are granted at a significantly 
lower level of quantum than share options 
and performance share awards, will 
accrue the value of the dividends that 
would have been payable on the award’s 

vested shares during the award’s vesting 
and holding periods. With dividends being 
such an important part of shareholders’ 
total return, restricted shares provide 
better alignment between participants and 
investors than share options and 
performance shares under the current LTIP. 

•  Challenge in medium and long term 

target setting – Setting robust yet realistic 
longer term targets in the current 
environment is very difficult and the 
Committee wishes to avoid the prospect 
of significant swings in performance 
outcomes which can occur in a more 
volatile market. 

•  Common North American practice 
– Restricted shares are common in the 
US and in other jurisdictions in which we 
compete for talent and are an important 
recruitment and retention tool in those 
markets.

Restricted shares – the key terms
The main proposed change to the policy is 
the replacement of our existing share options 
(LTIP A) and performance shares (LTIP B) 
with a single restricted share award. This 
will apply to approximately 25 of the most 
senior leaders, with around a further 450 
managers continuing to receive share 
options under the LTIP in 2021. The current 
LTIP will be amended to facilitate the award 
of restricted shares under Part B of the plan. 
As a reminder, currently share options and 
performance shares are granted on a 
bi-annual basis but, as a further step towards 
simplification, restricted shares will be 
granted on an annual basis typically after 
the announcement of the full year results. 
The full details of how restricted shares will 
operate are set out in the policy table on page 
121 but the key headlines are as follows:

 – restricted share awards will be granted 
at a significantly reduced quantum from 
the current awards which comprise both 
share options and performance shares. 
It is proposed that award levels are 
125% of salary for the Chief Executive 
Officer and 100% of salary for the Chief 
Financial Officer. The 2020 policy 
provided the opportunity to grant 225% 
of salary in share options and 175% of 
salary in performance shares;

 – the reduced quantum of awards 

recognises that there are no further 
specific performance measures. 
However, the vesting of the awards is 
contingent on the participant still being 
employed at the vesting date and the 
satisfaction of a performance underpin. 
In assessing performance, the 

116

Bunzl plc Annual Report 2020

 Committee will take into account a 
whole range of financial and non-
financial metrics, as well as any material 
risk/regulatory failures identified. 
Performance will be assessed in the 
round, with a default to full vesting 
unless there has been identified material 
underperformance. The Committee may 
scale back the awards (including to zero) 
if it is not satisfied the underpin has 
been met; 

 – it is proposed that dividend equivalents 

will accrue on restricted share awards to 
the extent that they vest. This important 
scheme feature ensures complete 
shareholder alignment in contrast to our 
existing share options and performance 
share arrangements;

 – a three year vesting period and a two 
year post-vesting holding period will 
apply so that the value of the awards 
cannot be realised until the fifth 
anniversary of the date;

 – the same comprehensive malus and 

clawback provisions used in our current 
LTIP will be applied to the restricted 
share awards, thereby protecting the 
business from exceptional negative 
events; and

 – all other terms, such as change of 
control, will be consistent with our 
current LTIP arrangements. 

Post cessation shareholding guideline
We are also taking the opportunity to 
formalise our policy on post-cessation 
shareholding requirements. This will apply 
to the executive directors and will require 
them to hold restricted shares to the value 
of the shareholding guideline (i.e. the full 
in-employment shareholding guideline or, 
if less, the existing shareholding at the time) 
for a period of two years post-cessation. This 
will be implemented on a forward-looking 
basis from the date of approval of the policy. 

Finally, the policy table on page 122 
confirms a change that was made to the 
retirement arrangements for the Chief 
Executive Officer after the publication of last 
year’s report. Frank van Zanten’s cash 
allowance in lieu of pension contributions 
will be reduced to 5% of base salary by 
1 January 2023, on a phased basis in order 
to bring it in line with the majority pension 
contribution rate of the wider workforce in 
the UK.

Chief Executive Officer pay ratio
As required by the Regulations we have 
again disclosed in this year’s Directors’ 

remuneration report the ratio between the 
Chief Executive Officer’s remuneration and 
the medium, lower quartile and upper 
quartile of UK employees. The Committee 
considers the executive remuneration in the 
context of this and other internal and 
external reference points.

Implementing the policy for the 2021 
financial year
Base salary 
The base salaries for the executive directors, 
Frank van Zanten and Richard Howes, 
have been increased by 2.9% effective from 
1 January 2021. This is broadly in line with 
that of the leadership populations across 
the business. 

Annual Bonus
For the 2021 financial year, the maximum 
annual bonus opportunity will remain 
unchanged at 180% of base salary for the 
Chief Executive Officer and 160% for the 
Chief Financial Officer, with on-target bonus 
at 50% of the maximum. 

revised LTIP to both the executive directors 
and the other participants shortly after the 
AGM. These will be at the quantum levels 
outlined above, and will vest subject to 
continued employment and the assessment 
of the underpin. The Committee may scale 
back the awards (including to zero) if it is not 
satisfied that the underpin has been met. 

Priorities for 2021
2021 is likely to be another challenging year 
from a market context point of view but I am 
confident that the changes we have proposed 
to our policy, if approved, will further 
incentivise the leadership team to respond  
to these challenges in the most effective way. 
Having had two consecutive years of policy 
review, I do not anticipate further changes in 
the course of 2021 once the changes we are 
proposing have been embedded. The 
Committee will monitor the effectiveness of 
the new revised LTIP, stay close to the 
performance of the business and ensure that 
reward outcomes for executives reflect the 
performance of Bunzl in the round.

The annual bonus performance measures 
continue to be a balanced scorecard of eps; 
return on average operating capital (‘RAOC’); 
operating cash flow; and personal 
performance linked to certain specified 
strategic non-financial goals. The weighting 
of these metrics will be slightly adjusted and, 
for the first time, 10% of the opportunity for 
both directors will be dependent on the 
achievement of specific environmental, 
social and governance (‘ESG’) objectives in 
addition to the 20% for the achievement of 
personal non-financial strategic objectives. 
These metrics are all key to the successful 
implementation of the business strategy.

Conclusions
2020 was an extraordinary year, and the 
reward outturns for the executive directors 
are appropriate given the very strong 
performance of the business in extremely 
challenging circumstances. However, I am 
confident that our proposed policy will 
further support our strategic direction, 
reflecting the uncertain market outlook and 
providing a stable basis for ensuring the long 
term focus of the most senior executives in 
Bunzl. I would like once again to thank 
shareholders for the time they have taken  
to review our proposals, and for their 
constructive input. 

50% of any bonus awarded will be in shares 
and a three year vesting period will apply to 
the shares component.

When setting the target levels, the 
Committee conducts an analysis of the 
challenges and growth opportunities across 
the Group and sets targets that are stretching 
without encouraging inappropriate levels of 
risk. The range itself varies each year taking 
into account the risks and opportunities 
facing the business. The principles followed 
are that target setting, year by year, results in 
stretching ambition, while ensuring that the 
scale of reward on offer is proportionate and 
always linked to performance. 

LTIP
Subject to the approval of the new policy and 
the amended LTIP rules by shareholders, we 
expect to grant restricted shares under the 

In the following pages you will find details of:

•  the ‘At a Glance’ guide to executive 
directors’ remuneration for 2020;

•  the proposed directors’ remuneration 

policy for 2021 to 2023;

•  the annual report on remuneration for 

2020; and

•  our approach to the application of the 

remuneration policy in 2021.

I hope that you will find this report to  
be clear and helpful in understanding our 
remuneration policy and practices. 

Vanda Murray OBE  
Chair of the Remuneration Committee  
1 March 2021

Bunzl plc Annual Report 2020

117

Directors’ reportDirectors’ remuneration report continued

2020 remuneration at a glance

Remuneration principles

Summary of executive directors’ remuneration for the year

Materially differentiate reward according to performance

Reward competitively to attract and retain the best talent

Chief Executive Officer 
Frank van Zanten 
£000

Chief Financial Officer 
Richard Howes 
£000

Breakdown of fixed and variable pay to be appropriate  
to each role

Framework to be transparent with clear line of sight from 
performance to individual outcomes

3

.

5
3
6

2

.

7
9
5

,

1

4
.
1
7
2
,
1

5

.

2
7
4

.

7
2
2
9

2
.
4
7
3
,
1

.

7
9
5
0
1

,

.

2
7
9
5

,

1

4
.
1
7
2
,
1

.

3
7
8
2

.

1
1
3
9

2
.
7
2
6

.

1
9
5
3

.

1
1
3
9

2
.
7
2
6

8

.

6
9
4

0
.
5
6
5

Alignment of performance and remuneration 2020

  Total opportunity 

   Result

2019

2020

Max

2019

2020

Max

  Salary + benefits + pension 

  Bonus 

  LTIP

Annual bonus 

To motivate and 
reward the 
achievement of the 
Company’s strategic 
and operational 
objectives

Eps
Linked financial KPI: eps 
RAOC
Linked financial KPI: RAOC and operating profit
Operating cash flow
Linked financial KPI: cash conversion
Non-financial strategic goals
Payable to the executive directors in relation  
to agreed non-financial strategic goals
Total bonus opportunity/result

LTIP

Eps
Linked financial KPI: eps

To motivate and reward 
performance linked to 
long term success

TSR
Linked financial KPI: dividend per share  
and share price
Total LTIP opportunity/result

15%

15%

20%

LTIP A

LTIP B

LTIP B

50%

50%

50%

100%100%

100%

100%

Proposed application of policy for 2021 
Unchanged
•  Annual bonus quantum
•  Core benefits

Key changes
•  2.9% increase to base pay for Chief Executive Officer and 

Chief Financial Officer

•  Reduction of Chief Executive Officer’s pension allowance in 

line with the phasing approved at 2020 AGM

•  Introduction of 10% of the maximum bonus opportunity on 

the basis of achievement of environmental, social and 
governance (ESG) targets

•  Replacement of share option and performance share awards 

with restricted share awards

•  Introduction of a formal post cessation shareholding 

requirement

Chief Executive Officer pay ratios
The full time equivalent salary for all Bunzl employees in the 
UK & Ireland has been calculated for the 2020 financial year. 
These employees were then ordered from highest to lowest 
paid and the median, 25th and 75th percentile employee 
identified. In order to compare the equivalent benefits details to 
those of the Chief Executive Officer, bonus and benefits details 
were added to the employee’s salary details. Due to timings of 
calculation of bonus payments, those employees who receive 
an annual bonus have the 2020 payment (for 2019 performance) 
included and the Chief Executive Officer has the 2021 payment 
(for 2020 performance) included. 

25th
percentile pay 
ratio
44:1
162:1

Median 
pay 
ratio
38:1
137:1

75th 
percentile pay 
ratio
27:1
90:1

CEO single 
figure 2020
£000
887.3
3,503.9

Salary
Total remuneration

118

Bunzl plc Annual Report 2020

  
Directors’ remuneration policy 
Following its approval in 2020, the directors’ remuneration policy has been further reviewed during the year and is submitted for approval  
at the 2021 Annual General Meeting (‘AGM’). The overall approach to remuneration remains consistent and the changes proposed are 
designed to ensure that the policy continues to support the performance of the business and addresses the requirements of the UK Corporate 
Governance Code (‘the Code’). 

Objectives of the policy
The proposed directors’ remuneration policy, effective from the date of the 2021 AGM, continues to meet the following objectives:

•  Clarity: maintain transparency, clear alignment with shareholder value and promotion of longer term, sustained performance. For example, 

the restricted share plan encourages a focus on the longer term success of the business;

•  Predictability: continue to ensure that targets are stretching (but realistic), the quantum of reward reflects both Company and individual 

performance and there are appropriate award caps and Committee discretions in place. For example, the underpin is broad and encourages 
the Committee to focus on ‘in the round’ performance;

•  Support for the Company’s business strategy: for example, aligning the executive directors’ and management’s incentives with the 

Company’s growth objectives;

•  Simplicity: ensure that the remuneration structures avoid unnecessary complexity. For example, the restricted share plan has only a single 

annual grant of shares;

•  Risk is appropriately managed: variable pay should drive performance within the Company’s risk appetite and encourage a prudent and 

balanced approach to the business;

•  Alignment to culture: the remuneration principles encourage the behaviour from the executive directors that the Committee expects to see 

throughout the business; and

•  Proportionality: the link between individual awards, the delivery of strategy and long term performance of the Group is clear.

In setting the remuneration policy for the executive directors, the Committee also takes into consideration a number of different factors:

•  the Committee applies the principles set out in the Code and also takes into account best practice guidance issued by the major UK 

institutional investor bodies, the Financial Conduct Authority (including the provisions of any applicable remuneration codes) and other 
relevant organisations;

•  the Committee has overall responsibility for the remuneration policies and structures for employees of the Group as a whole and it reviews 

remuneration policy on a Group wide basis. When the Committee determines and reviews the remuneration policy for the executive 
directors it considers and compares it against the pay, policy and employment conditions of the rest of the Group to ensure that there is 
alignment between the two; and

•  the Committee considers the external market in which the Group operates and uses comparator remuneration data from time to time to 

inform its decisions. However, the Committee recognises that such data should be used as a guide only (data can be volatile and may not be 
directly relevant) and that there is often a need to phase-in changes over a period of time.

The Committee’s overall policy, having had due regard to the factors above, continues to be for a proportion of total remuneration to be  
based on variable pay. This is achieved by setting base pay and benefits by reference to mid-market levels, with annual bonus linked to the 
achievement of demanding performance targets and long term incentives which are designed to align the interests of the directors with those 
of shareholders and the long term sustainable success of the business. 

Changes to policy
The key changes to the policy proposed to shareholders are:

•  the replacement of bi-annual grants of share options and performance shares with annual grants of restricted shares under the LTIP; and

•  the introduction of a formal post-cessation shareholding guideline.

Bunzl plc Annual Report 2020

119

Directors’ reportDirectors’ remuneration report continued

Remuneration policy for executive directors
The following table summarises each element of the remuneration policy for the executive directors, explaining how each element operates 
and links to the corporate strategy. 

Base salary

Purpose

•  recognise knowledge, skills and experience as well as reflect the scope and size of the role

•  reward individual performance without encouraging undue risk

Operation

•  paid in 12 equal monthly instalments during the year

•  normally reviewed annually in December (with any changes usually effective from January). An out-of-cycle review may be 

conducted if the Committee determines that it is appropriate

•  takes into consideration a number of factors including (but not limited to) individual and Group performance, the size and 

scope of the individual’s responsibilities, salary increases across the Group, typical salary levels for comparable roles using 
appropriate comparator groups, for example similarly sized companies with a large international presence

•  pensionable

Maximum  
potential value

•  while there is no maximum salary level, salary increases are normally considered in relation to the salary increases of other 

employees in the Group and performance of the individual. Higher salary increases may be made under certain 
circumstances, such as when there has been a change in role or responsibility, a major market movement or when a director 
has been appointed to the Board at a lower than typical salary initially. The annual salaries for the executive directors for 2020 
and 2021 are set out on pages 129 and 137 respectively

Performance metrics

•  while there are no performance conditions attached to the payment of base salary, individual performance in the role, as well 
as the performance of the Group and achievements related to environmental, social and governance issues, are all taken into 
consideration

Annual bonus

Purpose

•  incentivise the attainment of annual corporate targets

•  retain and reward high performing employees

•  align with shareholders’ and wider stakeholders’ interests

Operation

•  bonus awards are based on performance targets and objectives set by the Committee for the financial year

•  at the end of the performance period, the Committee assesses the extent to which the performance measures have been 
achieved. The level of bonus for each measure is determined by reference to the actual performance against the relevant 
performance targets

•  up to half the bonus is paid in cash and the remainder in shares relevant (with the shares normally deferred for three years 

under the Deferred Annual Share Bonus Scheme (‘DASBS’) in respect of which dividend equivalents may apply to the extent 
that such deferred awards vest. If a director resigns during the period of deferral any outstanding DASBS awards would 
normally lapse

•  malus and clawback provisions apply to the cash element of the bonus and awards made under DASBS to allow the 

recoupment of bonus for three years from the end of the relevant performance year. They would be enforced in the event  
of material misstatement, significant failure of risk control, serious misconduct, corporate failure (entailing the appointment  
of an administrator or liquidator) or serious reputational damage, when it is clear that the issue has been caused by a 
management failure to which the relevant individual has made a direct and material contribution

•  bonus awards are non-pensionable and are payable at the Committee’s discretion

Maximum 
potential value

•  the annual bonus policy maximum is 180% of base salary

•  the annual target bonus opportunity is normally set at 50% of the maximum

•  the level of annual bonus for threshold performance is up to 25% of the maximum

Performance metrics

Metrics will be set each year by the Committee taking into account the Company’s key strategic objectives for the year.

For example, bonus metrics may include:

•  financial measures chosen to align bonus outcomes with the underlying financial performance of the business, such as profit, 

return on average operating capital (‘RAOC’) and cash flow;

•  non-financial measures are linked to the achievement of personal goals or certain specified strategic goals, including 

environmental, social and governance matters;

•  the performance metrics and targets are reviewed each year to ensure that they remain appropriate. The Committee retains 

the discretion to set alternative metrics as appropriate; and

•  the specific targets will be disclosed on a retrospective basis following the end of the financial year unless they are deemed to 

be commercially sensitive. 

The Committee sets targets that are appropriately stretching in the context of the business outlook and taking into account 
internal and external factors. Targets are set to ensure that there is appropriate alignment between stakeholder outcomes and to 
ensure that they do not drive inappropriate behaviours or unacceptable levels of risk taking.

120

Bunzl plc Annual Report 2020

 Long term incentives

Purpose

•  incentivise long term decision making as the basis for sustainable growth 

•  align with shareholders’ interests

•  recruit and retain senior employees across the Group

Operation

Subject to the approval of the remuneration policy (and for the related updates to the rules of the LTIP) at the 2021 AGM, 
executive directors may receive restricted share awards as the long term variable element of remuneration: 

•  restricted share awards are discretionary and will normally vest subject to continued employment after no less than three 

years; 

•  a holding period will apply which means that restricted shares may not ordinarily be sold until at least five years after the 

grant date (other than to pay relevant taxes due on vested awards);

•  malus and clawback provisions apply under which part or the full amount of a vested award may be recovered, by a reduction 
in the amount of any future bonus, subsisting award, the vesting of any subsisting award or future share awards and/or a 
requirement to make a cash payment for a period of three years from the relevant performance period. They would be 
enforced in the event of material misstatement, significant failure of risk control, serious misconduct, corporate failure 
(entailing the appointment of an administrator or liquidator) or serious reputational damage, when it is clear that the issue has 
been caused by a management failure to which the relevant individual has made a direct and material contribution;

•  dividend equivalents shall accrue in respect of restricted share awards to the extent that they vest, including in relation to any 

holding periods; and

•  all awards are subject to the discretions contained in the relevant plan rules.

•  the individual restricted share limit per financial year is 125% of base salary

•  the Chief Executive Officer may receive restricted shares per financial year with a face value of up to 125% of salary 

•  the Chief Financial Officer may receive restricted shares per financial year with a face value of up to 100% of salary

Maximum  
potential value

Performance metrics

•  restricted share awards are not subject to performance measures but vesting is subject to the achievement of an underpin 

normally reviewed over the three financial years commencing with the financial year in which awards are granted

•  in assessing the underpin, in normal circumstances the Committee may consider the Group’s overall performance, including 

financial and non-financial performance over the course of the vesting period and any material risk/regulatory failures 
identified. Financial performance may include elements like revenue, profitability, cash generation, and return on capital. 
Non-financial performance relates to strategic priority areas focused on delivering long term success of the Company and 
implementing the Group’s long term strategy. These include, for instance, making operating model improvements, own brand 
development, acquisition growth, building on our competitive advantage, digital and technology improvements, focus on 
ESG, including sustainability, employee satisfaction and managing risk in the business 

•  when considering these factors, the Committee will assess performance in the round, with the expectation of full vesting 
unless there has been identified material underperformance over the period. The Committee may scale back the awards 
(including to zero) if it is not satisfied the underpin has been met

Long term incentives – previous policy applied for awards up to and including October 2020

Purpose

•  Subject to the approval of the remuneration policy, awards issued under the previous policy with respect to long term 

incentives will continue to vest until October 2023 and therefore the policy described below will continue to apply, including 
the performance metrics described

Operation

• discretionary biannual grants of executive share option awards and performance share awards which vest subject to 

performance conditions measured over three years and subject to continuous service. Subject to the approval of the new 
policy, no further grants will be awarded to the executive directors

• a malus and clawback facility is in operation under which part or the full amount of a vested award may be recovered, by a 
reduction in the amount of any future bonus, subsisting award, the vesting of any subsisting award or future share awards 
and/or a requirement to make a cash payment, for a period of three years from the relevant performance year, to the extent that 
the value of a vested award is subsequently found to have been overstated as a result of a material misstatement of 
performance or there has been a significant failure of risk control or serious misconduct

• two year post-vesting holding requirement for shares that vest, net of sales to settle tax or other withholding due on vesting  

or exercise of awards

• if any executive resigns during the period before vesting, awards would normally lapse

• all awards are subject to the discretions contained in the relevant plan rules

Maximum  
potential value

Executive share options
• maximum annual award of 225% of base salary

• annual grant levels for executive directors will not normally exceed 200% of base salary

• for 2020, grants did not exceed 200% of base salary for the incumbent executive directors

Performance shares
• maximum annual award of 175% of base salary

• for 2020, awards did not exceed 150% of base salary for the Chief Executive Officer and 120% for the Chief Financial Officer

Bunzl plc Annual Report 2020

121

Directors’ reportDirectors’ remuneration report continued

Long term incentives – previous policy applied for awards up to and including October 2020 continued

Performance metrics

Performance and service conditions must be met over a three year performance period. Metrics and targets are set each year by 
the Committee. The current metrics are as follows:

Executive share options
• the eps performance measure relates to the absolute growth in the Company’s eps against the targets set for the performance 

period

• the vesting is scaled as follows:

 – no vesting for performance below the threshold target

 – 25% of an award will vest for achieving the threshold target

 – 100% of an award will vest for achieving or exceeding the maximum target

 – for performance between these targets, the level of vesting will vary on a straight line sliding scale

• the Committee annually reviews the performance conditions outlined above and, in line with the rules of the LTIP, reserves 

the right to set different targets for forthcoming annual grants provided it is deemed that the relevant performance conditions 
remain appropriately challenging in the prevailing economic environment

Performance shares
• the TSR performance measure (50% of the total award) compares a combination of both the Company’s share price and 

dividend performance during the performance period against a comparator group of the constituents of the FTSE 11–100. It 
aligns the rewards received by executives with the returns received by shareholders

• the other 50% of the award is subject to an eps performance measure which relates to the absolute growth in the Company’s 

eps against the targets set for the performance period

• the vesting for both performance measures is scaled as follows:

 – no vesting for performance below median performance (TSR) or below the threshold target (eps)

 – 25% of an award will vest for achieving median performance (TSR) or the threshold target (eps)

 – 100% of an award will vest for achieving or exceeding upper quartile performance (TSR) or the maximum target (eps)

 – for performance between these targets, the level of vesting will vary on a straight line sliding scale

• the Committee annually reviews the performance conditions outlined above and, in line with the rules of the LTIP, reserves 

the right to set different targets for forthcoming annual grants provided it is deemed that the relevant performance conditions 
remain appropriately challenging in the prevailing economic environment

All employee share plans

Purpose

•  encourage employees, including the executive directors, to build a shareholding through the operation of all employee share 
plans such as the HM Revenue & Customs (‘HMRC’) tax advantaged Sharesave Scheme and the Internal Revenue Service 
(‘IRS’) approved Employee Stock Purchase Plan (US) (‘ESPP’) in the US

Operation

•  executive directors may participate in all employee schemes on the same basis as other eligible employees

•  the Sharesave Scheme has standard terms under which participants can normally enter into a savings contract, over a period 
of either three or five years, in return for which they are granted options to acquire shares at a discount of up to 20% of the 
market price prevailing on the day immediately preceding the date of invitation to apply for the option. Options are normally 
exercisable either three or five years after they have been granted

•  new plan rules will be proposed for the approval of shareholders at the 2021 AGM

Maximum  
potential value

•  in the UK, the Sharesave Scheme is linked to a contract for monthly savings within the HMRC limits over a period of either 

three or five years (currently £500 per month)

Performance metrics

•  service conditions apply

Retirement benefits

Purpose

•  provision of retirement benefits

•  retain executive directors

Operation

•  all defined benefit pension plans in the Group have been closed to new entrants since 2003 with any new recruits being 

offered defined contribution retirement arrangements and/or a pension allowance

•  legacy arrangements exist for the Chief Executive Officer as detailed below 

•  pension contributions and allowances are normally paid monthly

Maximum  
potential value

•  company pension contributions to defined contribution retirement arrangements or cash allowances are capped at 5% of base 

salary for new executive directors and the current Chief Financial Officer

•  the current Chief Executive Officer’s pension contribution has been reduced from 23.75% of base salary to 20% of base salary 

with effect from 1 January 2021 and will reduce to 14% from 1 January 2022 and to 5% from 1 January 2023

Performance metrics

•  not applicable

122

Bunzl plc Annual Report 2020

 Other benefits

Purpose

Operation

•  provision of competitive benefits which helps to recruit and retain executive directors

•  benefits may include a car allowance or a car which may be fully expensed, various insurances such as life, disability and 

medical and, in some jurisdictions, club expenses and other benefits provided from time to time

•  some benefits may only be provided in the case of relocation, such as removal expenses, and in the case of an international 
relocation might also include fees for accommodation, children’s schooling, home leave, tax equalisation and professional 
advice etc

Maximum  
potential value

•  the value of benefits is based on the cost to the Company and varies according to individual circumstances. For example, the 

cost of medical insurance varies according to family circumstances and the jurisdiction in which the family is based

Performance metrics

•  not applicable

Shareholding requirement

Purpose

Operation

•  strengthen the alignment between the interests of the executive directors and those of shareholders

•  in employment guideline: executive directors will normally be expected to retain shares, net of sales to settle tax, through  
the exercise of awards under the DASBS and the LTIP until they attain the required holding. Three years is the typical 
expectation for executives who are promoted from within the Company to achieve the required shareholding. It is recognised 
that a longer time period may be required for externally recruited executives to achieve the expected shareholding. Unvested 
deferred shares held under the DASBS will count towards the guideline (net of the expected sales for tax that would apply 
on vesting)

•  post-cessation guideline: from the approval of this policy, upon cessation of employment, executive directors should maintain 
a shareholding for two years thereafter at a level equal to the lower of the in-employment guideline and the number of shares 
vested as at cessation (net of tax) under restricted share awards granted after the approval of this policy

Maximum  
potential value

•  the Chief Executive Officer’s in-employment shareholding requirement is 300% of base salary. The in-employment 

requirement for other executive directors is 200% of base salary. 

Performance metrics

•  not applicable

Fees policy for Chairman and non-executive directors (the ‘NEDs’)
The following table summarises the fees policy for the Chairman and the NEDs.

Fees

Purpose

•  provision of a competitive fee to attract NEDs who have a broad range of experience and skills to oversee the implementation of 

the Company’s strategy

Operation

•  determined in light of market practice and with reference to time commitment and responsibilities associated with the roles

•  annual fees are paid in 12 equal monthly instalments during the year

•  the Senior Independent Director and Chairman of the Audit and Remuneration Committees are paid an extra fee to reflect 

their additional responsibilities

•  the NEDs and the Chairman are not eligible to receive benefits and do not participate in pension or incentive plans. Expenses 

incurred in respect of their duties as directors of the Company are reimbursed

•  the NEDs’ fees are reviewed annually in January each year and the Chairman’s fee is reviewed biennially, the latest review 

being with effect from January 2020

•  the Board as a whole considers the policy and structure for the NEDs’ fees on the recommendation of the Chairman and the 
Chief Executive Officer. The NEDs do not participate in discussions on their specific levels of remuneration; the Chairman’s 
fees are set by the Committee

Maximum  
potential value

•  determined within the overall aggregate annual limit of £1,000,000 authorised by shareholders with reference to the Company’s 
Articles of Association which limit will be increased to £1,500,000 if the proposed new Articles of Associate are approved by 
shareholders at the 2021 AGM.

Performance metrics

•  not eligible to participate in any performance related elements of remuneration

Taxable benefits  
and expenses

•  taxable expenses incurred in the course of carrying out NED duties are reimbursed and grossed up to include tax payable

Bunzl plc Annual Report 2020

123

Directors’ reportDirectors’ remuneration report continued

Selection of performance measures and targets
The Committee determines the performance measures applying to the annual bonus based on the strategic priorities of the Group at the time. 
The measures and their weightings may change from year to year. The bonus measures in place for the first financial year under the policy 
include the use of eps, RAOC and operating cash flow measures. Each of these are aligned with the Group’s key performance indicators 
(‘KPIs’). The management of capital employed together with profitability and cash flow ensures the focus on cash generation, enabling the 
Group to pay dividends and to support the growth strategy by making acquisitions and reinvesting in the underlying business. Strategic 
non-financial goals reward individual contribution to the success of the Group and allow a focus each year on important operational goals 
and strategic milestones. This combination of performance measures provides a balance relevant to the Group’s business and market 
conditions as well as providing a common goal for the executive directors, senior managers and shareholders. They have been chosen as, 
although growing the profitability of the business is a key objective, equally important is the focus on cash and effective investment in capital.

Statement of consideration of shareholder views
The Committee considers shareholder feedback received in relation to the AGM each year and guidance from shareholder representative 
bodies more generally. In addition the Committee consults proactively with its major shareholders prior to making significant changes to its 
policy. The Committee consulted with major shareholders and proxy voting groups on the remuneration policy changes to the LTIP for 
executive directors in 2020. Two letters were sent to each of the major shareholders, and the proposals were adjusted accordingly based on 
the feedback received.

Discretions retained by the Committee in operating the incentive plans 
The Committee operates the Group’s various incentive plans according to their respective rules and in accordance with HMRC and IRS rules 
where relevant. To ensure the efficient administration of these plans, the Committee may apply certain operational discretions. These include 
the following:

•  selecting the participants in the plans;

•  determining the timing of grants and/or payments;

•  determining the quantum of grants and/or payments (within the limits set out in the policy table above);

•  determining the extent of vesting based on the assessment of performance, including the vesting of restricted share awards;

•  determining ‘good leaver’ status and the extent of vesting in the case of the share based plans;

•  determining the extent of vesting of awards under share based plans in the event of a change of control;

•  making the appropriate adjustments required in certain circumstances (e.g. rights issues, corporate restructuring events, variation of 

capital and special dividends); 

•  determining the appropriate choice of measures, weightings and targets for the annual bonus plan from year to year including discretion to 

amend the bonus outcome, as appropriate; and

•  varying the performance conditions applying to share based awards if an event occurs which causes the Committee to consider that it 

would be appropriate to amend the performance conditions, provided the Committee considers the varied conditions are fair and 
reasonable and not materially less challenging than the original conditions would have been but for the event in question.

Legacy arrangements
The directors’ remuneration policy approved by shareholders at the 2020 AGM gave authority to the Company to honour any commitments 
entered into with current or former directors (that have been disclosed to shareholders in previous remuneration reports) or internally 
promoted future directors (in each case, such as the payment of a pension or the unwind of legacy share plans). Details of any payments to 
former directors will be set out in the relevant remuneration report as they arise.

Executive directors’ external appointments
With the specific approval of the Board in each case, executive directors may accept external appointments as non-executive directors of 
other companies and retain any related fees paid to them.

124

Bunzl plc Annual Report 2020

 Recruitment of executive directors – approach to remuneration
Executive directors
For the ongoing stability and growth of the Group, it is important to secure, as necessary, the appointment of high calibre executives  
to the Board by either external recruitment or internal promotion. The overarching principles applied by the Committee in developing the 
remuneration package will be to set an appropriate base salary together with retirement and other benefits and short and long term incentives 
taking into consideration the skills and experience of the individual, the complexity and breadth of the role, the particular needs and situation 
of the Group, internal relativities, the marketplace in which the executive will operate and an individual’s current remuneration package and 
location. In addition, the Committee recognises that it may need to meet certain relocation expenses or expatriate benefits as appropriate. 

Any fixed or variable pay awards for new executive directors will not exceed the maximum limits set out in the policy table above. However, 
in addition, for external appointments the Committee may consider offering additional cash and/or share based elements to replace deferred 
remuneration forfeited by the individual on leaving their existing employment when it considers these to be in the best interests of the 
Company and its shareholders. Such elements, as appropriate, may be made under section 9.4.2 of the Listing Rules and would normally  
take account of the nature, time horizons and performance requirements attached to the awards forfeited. 

Depending on the timing of the appointment, the Committee may deem it appropriate to set different annual bonus performance conditions  
for the first performance year of appointment. A long term incentive award can be made shortly following an appointment (or as soon as is 
practical if the Company is in a close period).

Non-executive directors
On appointment of a new Chairman of the Board or non-executive director, the fees will be set taking into account the experience and calibre 
of the individual and the prevailing rates of the other non-executive directors at the time. 

Executive directors’ service contracts
The service contracts for Frank van Zanten and Richard Howes provide for an equal notice period from the Company and the executive of a 
maximum 12 months’ notice and any contracts for newly appointed executive directors will provide for equal notice in the future. The date of 
each service contract is noted in the table below:

Frank van Zanten
Richard Howes

Date of service contract
13 January 2016
10 May 2019

Non-executive directors’ terms of appointment
The non-executive directors do not have service contracts with the Company but instead have letters of appointment. The date of appointment 
and the most recent re-appointment and the length of service for each non-executive director are shown in the table below:

Peter Ventress*
Eugenia Ulasewicz
Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Vin Murria
Maria Fernanda Mejía

Date of 
appointment
1 June 2019
1 April 2011
1 February 2015
1 March 2017 
1 May 2017
1 June 2020
23 December 2020 

Date of last 
re-appointment 
at AGM
15 April 2020

15 April 2020
15 April 2020
15 April 2020

n/a

Length of 
service as at 
2021 AGM
1 year 10 months
n/a
6 years 2 months
4 years 1 month 
3 years 11 months
10 months
3 months

*  Appointed to the Board on 1 June 2019 and took up role as Chairman on 15 April 2020.

On termination, at any time, a non-executive director is entitled to any accrued but unpaid director’s fees but not to any other compensation.

Bunzl plc Annual Report 2020

125

Directors’ reportDirectors’ remuneration report continued

Policy on payment for departure from office
On termination of an executive director’s service contract, the Committee will take into account the departing director’s duty to mitigate his 
loss when determining the amount of compensation. The Committee’s policy in respect of the treatment of executive directors leaving the 
Group is described below and is designed to support a smooth transition from the Company taking into account the interests of shareholders:

Component  
of pay

Voluntary resignation  
or termination for cause

Base salary,  
pension and  
benefits

Annual bonus  
cash

Annual bonus  
deferred 
shares

Paid for the proportion of 
the notice period worked 
and any untaken holidays 
pro-rated to the leaving 
date

Cessation of employment 
during a bonus year will 
normally result in no cash 
bonus being paid

Unvested deferred shares 
will lapse

Departure as a ‘good leaver’ or in other specific circumstances including on agreed terms

Paid up to the date of departure or death, including any untaken holidays pro-rated to such date. In the case 
of ill health, a payment in lieu of notice may be made and, according to the circumstances, may be subject 
to mitigation. In such circumstances some benefits, such as company car or medical insurance may be 
retained until the end of the notice period.

Cessation of employment during a bonus year or after the year end but prior to the normal bonus payment 
date will result in cash and deferred bonus being paid and pro-rated for the relevant portion of the financial 
year worked and performance achieved.

In the case of the death of an executive, all deferred shares will be transferred to the estate as soon as 
possible after death. In all other cases, subject to the discretion of the Committee, unvested deferred shares 
will be transferred to the individual on a date determined by the Committee.

Executive 
share options

Unvested executive share 
options will lapse

Tax advantaged options will vest in full on the cessation of employment and be exercisable for the following 
12 months after which any unexercised options will lapse.

Performance  
shares

Unvested performance 
shares will lapse

Restricted 
shares

Unvested restricted share 
awards will lapse

Subject to the discretion of the Committee, unvested non-tax advantaged share options will normally  
be retained by the individual for the remainder of the vesting period and remain subject to the relevant 
performance conditions. Holding period terms will ordinarily continue to run until (or be set to expire no 
later than) the second anniversary of departure, commensurate with the post-cessation shareholding 
requirement. However in the case of the death of an executive, the Committee will determine the extent  
to which the unvested options may be exercised within 12 months of the date of death.

Subject to the discretion of the Committee, unvested performance share awards will normally be retained 
by the individual for the remainder of the vesting period, remain subject to the performance conditions and 
will ordinarily be subject to time proration. Holding period terms will ordinarily continue to run until (or be 
set to expire on no later than) the second anniversary of departure from employment, commensurate with 
the post-cessation shareholding requirement. However in the case of the death of an executive, the 
Committee will determine the extent to which the unvested restricted shares may be exercised within  
12 months of the date of death.

Subject to the discretion of the Committee, unvested restricted share awards will normally be retained by 
the individual for the remainder of the vesting period, remain subject to the underpin conditions and will 
ordinarily be subject to time proration. Holding period terms will ordinarily continue to run until (or be set  
to expire on or no later than) the second anniversary of departure from employment, commensurate with the 
post-cessation shareholding requirement. However in the case of the death of an executive, the Committee 
will determine the extent to which the unvested shares may be exercised within 12 months of the date  
of death.

Options under 
Sharesave

As per HMRC regulations

As per HMRC regulations.

Other

None

Disbursements such as legal costs and outplacement fees may be paid.

Note
The Committee will have the authority to settle any legal claims against the Company, e.g. for unfair dismissal etc, that might arise on termination.

Differences in remuneration policy for executive directors and employees in general
The main difference in remuneration policy between the executive directors and employees in general is the split of fixed and performance 
related pay, such as bonus and long term incentives. Overall the percentage of performance related pay, in particular longer term incentive 
pay, is greater for the executive directors. This reflects that executive directors have more freedom to act and the consequences of their 
decisions are likely to have a broader and more far reaching time span of effect than those decisions made by employees with more limited 
responsibility. As a consequence only executive directors, Executive Committee members and other key employees (currently around  
30 people) are granted both executive share options and performance share awards (which will be replaced by restricted share awards if the 
proposed policy is approved). Approximately 460 senior managers are granted executive share option awards on an annual basis, which 
helps to provide a common focus for management in the Company’s decentralised organisation structure. In most cases, the annual bonuses 
are related to the performance of individual operating units.

Bonus arrangements vary throughout the Group and are related to the specific role and the country in which the employee operates.  
The majority of bonus plans have quantitative targets, but the performance measures and targets vary according to each specific role.  
Sales representatives often have annual bonus payments which may be commission based.

126

Bunzl plc Annual Report 2020

 When there is a critical mass of employees within a country to make it cost-effective to do so, to encourage wider employee share ownership, 
an all employee share plan may be offered. Currently plans are offered to all employees based in Australia, Canada, Germany, Ireland, the 
Netherlands, the US and the UK. In France, employees take part in profit sharing arrangements in accordance with local regulations. 

Retirement and other benefits offered to employees across the Group differ according to the country in which the job is based and the function 
and seniority of the relevant role. 

Statement of consideration of employment conditions elsewhere in the Group
The Committee is provided annually with information on the salaries and proposed increases for the Executive Committee members and 
other senior direct reports of the Chief Executive Officer, as well as data on the average salary increases for leadership teams in each region 
within the Group. In addition the Committee reviews and agrees all grants of executive share options, performance share awards and 
restricted share awards.

The Committee considers the general basic salary increase within the geographical regions for the broader employee population when 
determining the annual salary increases for the executive directors and is cognisant of the Group’s overall employment arrangements when 
reviewing and implementing the executive directors’ remuneration policy. Although the Committee did not consult with employees with 
regard to the remuneration policy of the executive directors, the Company does monitor employees’ views through regular employee surveys.

Remuneration scenarios
The remuneration package comprises both core fixed elements (base salary, pension and other benefits) and performance based variable 
elements (cash bonus, the DASBS and the LTIP). The structure of the remuneration packages for on-target and stretch performance for each 
of the two executive directors for 2021, in line with the proposed new remuneration policy, is illustrated in the bar charts below.

Frank van Zanten
Below threshold performance   
(Total £2,408,793) 

Target performance   
(Total £3,230,563) 

Stretch performance  
(Total £4,052,334) 

Stretch + 50% share price 
increase (Total £4,623,007) 

Richard Howes 
Below threshold performance   
(Total £1,244,143)

Target performance   
(Total £1,723,205) 

Stretch performance  
(Total £2,202,267) 

Stretch + 50% share price 
increase (Total £2,501,680) 

45%

8%

47%

34%

6%

25%

35%

27%

4%

41%

28%

23%

4%

36%

37%

50%

35%

2%

28%

1%

2%

28%

44%

25%

1%

38%

48%

35%

36%

27%

Salary and benefits

Pension

Bonus (Cash/DASBS)

LTIP

Notes 
a)   Salary represents annual salary for 2021. Benefits such as a car or car allowance and private medical insurance have been included based on 2020 figures. In the case of Frank van Zanten benefits also 

include school fees and international health insurance.

b)   Stretch performance plus 50% share price increase shows the effect of a 50% growth in the Company share price on the value of the restricted share awards.

c)  Pension represents the value of the annual pension allowance for 2021 for Frank van Zanten and Richard Howes.

d)  Below threshold performance comprises salary, benefits, pension with no bonus award and for restricted share awards an assumption that 100% will vest.

e)   Target performance comprises annual bonus awarded at target level (i.e. for 2021 at 90% of salary for Frank van Zanten and 80% of salary for Richard Howes comprised of half cash and half deferred 

shares under the DASBS) and for restricted share awards an assumption that 100% will vest.

f)   Stretch performance comprises annual bonus awarded at stretch level (i.e. for 2021 at 180% of salary for Frank van Zanten and 160% of salary for Richard Howes comprised of half cash and half deferred 

shares under the DASBS) and for restricted share awards an assumption that 100% will vest.

Bunzl plc Annual Report 2020

127

Directors’ report 
 
 
 
  
 
 
  
 
  
Directors’ remuneration report continued

Annual report on directors’ remuneration for 2020
This report sets out the elements of remuneration paid to, or earned by, the directors in respect of the financial year 2020.

Single total figure of remuneration 2020 (audited information)
Executive directors

Salary
£000

Taxable
benefits
£000

2020

2019

2020

2019

2020

Frank van Zanten
Richard Howes
Total

887.3
582.0
1,469.3

861.5
–
861.5

173.4
16.1
189.5

297.3
–
297.3

1,597.2
931.1
2,528.3

Bonus
£000

2019

922.7
–
922.7

LTIP
£000

2019

472.5
–
472.5

2020

635.3
287.3
922.6

Pension
£000

2020

2019

2020

Sub-total 
of fixed 
pay
£000

Sub-total
of variable
pay
£000

2020

2020

Total
£000

2019

210.7
29.1
239.8

215.4
–
215.4

3,503.9 2,769.4
–
1,845.6
5,349.5 2,769.4

1,271.4 2,232.5
1,218.4
1,898.6 3,450.9

627.2

Notes 
a)   The figures above represent remuneration earned as directors during the relevant financial year including the bonus of which the cash element, 50% of the bonus, is paid in the year following that in which 
it is earned. The other 50% of the bonus shown above is deferred and conditionally awarded as shares under the rules of the Deferred Annual Share Bonus Scheme (‘DASBS’). Shares relating to the 2019 
deferred bonus were awarded in 2020 as shown in the table on page 137 and the shares relating to the 2020 deferred bonus will be awarded in 2021.

b)   The executive directors waived 20% of their salary for the three month period from April to June 2020. Due to the Group’s stronger than expected performance, the Company subsequently made donations 

of the amount of salary waived, to charities nominated by the directors. This amount is included within the salary figures above.

c)   The annual bonus for 2020 was determined according to a formulaic calculation in respect of eps, RAOC and operating cash flow measures, while the Committee used its judgement to assess performance 

of individual objectives (20% of the bonus).

d)   Benefits provided for all executive directors are a car or car allowance and medical insurance coverage for them and their families. Frank van Zanten’s benefits are lower in 2020 and include school fees,  

tax advice and international health insurance.

e)   The long term incentives are in the form of awards under the LTIP granted in April and October 2017 and March and August 2018. The performance metrics for LTIP A were eps growth and for LTIP B  
were eps growth and TSR, further details of which are on page 131. The portion of total LTIP figures (2020:£922,600 2019:£472,500) for Frank van Zanten that are attributable to share price growth are 
£219,460 for 2020 and £40,209 for 2019. For Richard Howes £0 is attributable to share price growth.

f)  The figures shown in relation to 2019 for the LTIP have been restated from those figures shown in the 2019 Annual Report to reflect the difference between the relevant grant price and the value of the LTIP 

share option awards on the actual date of vesting on 2 March 2020 and 1 September 2020 at the closing mid-market share price of 1,910p and 2,420p respectively.

Non-executive directors

Peter Ventress – Chairman
Philip Rogerson
Eugenia Ulasewicz
Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Vin Murria
Maria Fernanda Mejía

Total

Board fees
£000

2019
41.9
357.0
71.8
71.8
71.8
71.8
–
–

686.1

2020
277.9
122.7
23.9
71.8
71.8
71.8
41.9
1.9

683.7

Committee
Chair/SID
fees
£000

2019
–
–
–
37.0
19.0
–
–
–

56.0

2020
–
–
–
38.0
20.0
–
–
–

58.0

Taxable 
payments/
expenses
£000

2019
–
1.2
73.0
4.9
0.4
10.4
–
–

89.9

2020
–
0.1
20.7
–
–
3.7
–
–

24.5

Total
£000

2019
41.9
358.2
144.8
113.7
91.2
82.2
–
–

832.0

2020
277.9
122.8
44.6
109.8
91.8
75.5
41.9
1.9

766.2

Notes 
a)  Peter Ventress was appointed Chairman on 15 April 2020 and prior to this date received fees relevant for a non-executive director.

b)  Philip Rogerson and Eugenia Ulasewicz retired from the Board on 15 April 2020.

c)  Vin Murria was appointed with effect from 1 June 2020.

d)  Maria Fernanda Mejía was appointed from 23 December 2020.

e)  Taxable payments/expenses for non-executive directors are costs incurred for travel and accommodation in order to attend Board meetings. These costs which were lower in 2020 than in 2019 due to the 

impact of the Covid-19 pandemic, have been grossed up to include the tax payable.

128

Bunzl plc Annual Report 2020

 Payments for loss of office (audited information)
No payments were or are to be made to former directors in respect of loss of office. 

Payments to past directors (audited information)
As disclosed in the 2019 Annual Report and accounts Brian May received the following payments: a bonus payment in March 2020 for 2019 
performance at a value of £532,826; all Deferred Shares vested in full on 1 March 2020 and the value on the vesting date was £657,899; LTIP 
A share options which vested on 2 September 2019 and 2 March 2020 resulted in a gain of £143,706 upon exercise on 14 October 2020; LTIP 
B performance shares vested on 10 April 2020 and 9 October 2020 and the total value on exercise dates of 21 April 2020 and 15 October 2020 
respectively was £203,613.

Executive directors’ annual salary (audited information)
As disclosed last year, executive directors’ salaries were reviewed with effect from 1 January 2020 in accordance with normal policy and 
were increased taking into account the average salary increases for employees across the Group.

Frank van Zanten
Richard Howes

Salary from
1 January
2020
£887,345
£581,950

Salary from
1 January
2019
£861,500
£565,000

Increase in 
salary 2019 
to 2020
3%
3%

Executive directors’ salaries were also reviewed with effect from 1 January 2021 and the increases awarded are shown on page 137.

Executive directors’ external appointments
During 2020 Frank van Zanten served as a non-executive director of Grafton Group plc until 29 April 2020 and of Ahold Delhaize NV from 
8 April 2020. During the year, he retained fees of €22,292 from Grafton Group plc and €83,125 from Ahold Delhaize NV were received.

Non-executive directors’ fees (audited information)
The Chairman’s fee is reviewed every two years with the most recent review having taken place with effect from 1 January 2020. The fees for 
the non-executive directors were reviewed with effect from 1 January 2020 in accordance with the normal fees policy.

Chairman’s fee
Non-executive director fee
Supplements: 
Senior Independent Director
Audit Committee Chairman
Remuneration Committee Chair

With effect from
January 2020
£368,000
£71,800

Fees paid
in 2019
£357,000
£71,800

Increase in fees
2019 to 2020
3.1%
–

£18,000
£20,000
£20,000

£18,000
£19,000
£19,000

–
5.3%
5.3%

The non-executive directors’ fees were reviewed again with effect from 1 January 2021 and the increases awarded are shown on page 137.

Bunzl plc Annual Report 2020

129

Directors’ reportPerformance against annual bonus targets (audited information) 
The annual bonus plan and DASBS currently operate as set out in the policy section on page 120. All of Frank van Zanten’s and Richard 
Howes’ awards related to the Group’s eps, RAOC, operating cash flow performance and personal performance on individual objectives.  
The maximum bonus achievable  is 180% of salary for Frank van Zanten and 160% for Richard Howes. The results for 2020 against the 
targets set were as follows and the Committee did not exercise any discretion over these formulaic outturns:

Group performance

Weighting
50%

15%

15%

20%

Scorecard performance metric
eps (p)
% of target
RAOC %
% of target
Operating cash flow (£m)

% of target

Threshold
125.4
95%
33.3%
96%
540.0

95%

Target
132.0
100%
35.3%
100%
568.4

100%

Stretch
145.2
110%
37.3%
104%
596.8

105%

Actual outturn calculated 
at constant exchange rates
168.1
127.3%
45.4%
128.6%
783.1

137.8%

% of maximum

100%

100%

100%

Non-financial strategic goals

see details below

Notes
a)  The actual outturn calculated at constant exchange rates is the actual result of the relevant measures retranslated at the exchange rates used in setting the target for that measure.

b)  There was an eps underpin to retain focus on eps growth such that if an eps threshold of 125.4p was not met there would be no pay-out under any element of the scorecard.

Non-financial strategic goals
Following a review of performance against specific personal objectives for 2020, the Committee determined the bonus percentages payable to 
the executive directors in relation to the non-financial strategic goals. Performance was considered in the context of the market environment 
and leadership displayed by the executive directors in successfully navigating through the Covid-19 pandemic. The specific objectives, and 
the related evaluation of performance, are shown in the table below. 

Frank van Zanten – Chief Executive Officer  
Objective
•  Continue to drive the Sustainability agenda in 2020 – focusing on 

the implementation of the new strategy and framework.

•  Drive forward the talent agenda – building development plans for 
the leadership team and integrating external high calibre recruits.

Evaluation
•  Significant progress has been made on driving the sustainability agenda 

including conducting a materiality assessment as the basis for setting and 
communicating clear commitments.

•  The Leadership Team have individual development plans and changes to the 

senior team have enabled the commencement of external recruitment campaigns 
for some key roles.

•  Further development of the Group’s digital programmes, tools and 

•  Global digital sales order % increased from 62% in 2019 to 66% in  

capabilities including increasing the average % of digital 
transactions with customers and suppliers versus 2019.

December 2020.

% of base salary awarded

% of maximum

  36%

100%

Richard Howes – Chief Financial Officer 
Objective
•  Improve the average working capital/sales % performance 

compared to 2019.

Evaluation
•  The average working capital as a % of sales performance has improved 

significantly in 2020 despite the challenging market conditions.

•  Recruit and onboard a new Head of Investor Relations and identify 
a list of key prospect investors that fit the Company’s equity story.

•  A new Head of Investor Relations has been appointed which has resulted  

in a proactive Investor Relations programme.

•  Agree and deliver 2020 milestones for an updated data privacy 

•  The key 2020 milestones for the data privacy programme have been achieved 

programme.

% of base salary awarded

% of maximum

through significant personal focus from Richard Howes.

  32%

100%

When assessing performance and outcomes the Committee was mindful of the Company’s broader achievements and stakeholder 
experience. The outcomes are considered appropriate in light of the Company’s exceptional financial and operational performance delivered 
in the most challenging of conditions. Accordingly the total payments under the annual bonus plans were:

Frank van Zanten
Richard Howes

Total bonus payment (cash and deferred shares) as a % of salary

2020
% 
180
160

2019
% 
107.1
–

2018
% 
126.7
–

2017
% 
109.2
–

2016
%
75.3
–

The monetary values of the bonus payments for 2020 and 2019 are included in the table on page 128. The deferred shares portion of the 
bonus is required to be held under the DASBS rules for a period of three years and is subject to continued employment.

130

Bunzl plc Annual Report 2020

 Directors’ remuneration report continuedLTIP grants/awards with performance periods ending in 2020 (audited information)
Executive share options – LTIP Part A
Executive share option awards, granted three years previously, vested on 1 March 2021 and are due to vest on 31 August 2021. The 
Committee assessed the performance of the Company against the relevant performance condition and no discretion was exercised to override 
the formulaic outcomes including as a result of the share price movement over the performance period: 

LTIP Part A – 1 March 2018 and 31 August 2018 grants

Performance measure
Eps growth (over three year period  
to 31 December 2020)

Vesting schedule
25% vesting for threshold performance, 
100% vesting for maximum performance

Frank van Zanten

Richard Howes

Threshold 
target (5% p.a.
compounded)

Maximum
target (8% p.a.
compounded)

Actual eps
growth

% vesting
(max 100%)

15.8%

26.0%

40.9%*

100%

Date of grant
1 March 2018
31 August 2018
1 March 2018
31 August 2018

Number of
shares granted
42,782
35,010
–
–

Vesting 
outcome
100%
100%
–
–

Estimated 
value of 
award vesting
£209,204
£19,256
–
–

Note 
The estimated values of grants vesting are based on the difference between the exercise price and the average of the Company’s closing mid-market share price for the three month period ended 31 December 
2020 (2,444p) and are the same as the figures included in the single total remuneration table on page 128.

* 

 The eps growth for the three years to 31 December 2020 has been calculated by (i) restating the eps for the year ended 31 December 2020 on a proforma basis under IAS 17 in order to allow a direct 
comparison with the eps for the year ended 31 December 2017 and (ii) adjusting the eps growth to exclude two businesses, one in France and one in the UK, that were disposed of during the period of 
calculation. The Committee approved the adjustment relating to the disposals on the basis that the directors and the other share option recipients should not be penalised for the decision to dispose of 
non-core businesses.

Performance shares – LTIP Part B
Awards of performance shares were made to Frank van Zanten on 10 April 2017 and 09 October 2017 under the 2014 LTIP and vested  
during 2020. The Committee assessed the performance of the Company against the relevant performance conditions and no discretion  
was exercised to override the formulaic outcomes including as a result of the share price movement over the vesting period:

LTIP Part B – 10 April and 9 October 2017 awards

Performance measure
Eps growth (over three year period  
to 31 December 2019)

Vesting 
schedule
25% vesting for threshold performance, 100% 
vesting for maximum performance

Threshold 
target
(6% p.a. 
compounded)

Maximum 
target
(12% p.a.
compounded)

Actual eps
growth

% vesting 
(max 50%)

19.1%

40.5%

27.1%*

26.43%

Performance measure
TSR relative to comparator group 
of bespoke peer companies

Performance 
period

1 April 2017 to 
31 March 2020

Vesting 
schedule

Threshold 
target
(median)

Maximum 
target 
(upper quartile)

Actual TSR

25% vesting for  
threshold performance,

9.7%
14 out of 27

40.0%
7.25 out of 27

(8.8%)
20.63 out of 27

1 October 2017 to 
30 September 2020

100% vesting for 
maximum performance

(3.5%)
17 out of 33

15.5%
8.75 out of 33

8.6%
11.4 out of 33

% vesting 
(max 50%)

0%

37.95%

Frank van Zanten

Note

Date of grant
10 April 2017
9 October 2017

Number of 
shares granted
19,565
19,887

Vesting 
outcome – eps
26.43%
26.43%

Vesting 
outcome – TSR
0%
37.95%

Value of 
award vesting
£89,338
£317,490

a)  Included in the single total figure of remuneration on page 128 is the value of these vested awards for Frank van Zanten at the closing mid-market share price on the dates of vesting, 14 April 2020 (being the 
closest dealing day three years after the grant date of 10 April 2017) and 9 October 2020, which were 1,728p and 2,480p respectively and for Richard Howes at the closing mid-market share price on the day 
of vesting, 26 May 2020, which was 1,817p.

* 

 The eps growth for the three years to 31 December 2019 has been calculated by (i) restating the eps for the year ended 31 December 2019 on a proforma basis under IAS 17 in order to allow a direct 
comparison with the eps for the year ended 31 December 2016 and (ii) adjusting the eps growth to exclude two businesses, one in France and one in the UK, that were disposed of during the period of 
calculation. The Committee approved the adjustment relating to the disposals on the basis that the directors and the other share option recipients should not be penalised for the decision to dispose of 
non-core businesses.

Bunzl plc Annual Report 2020

131

Directors’ reportCompensating award – 11 September 2019
As detailed on Page 109 of 2019 Annual Report and Accounts Richard Howes received the following award to compensate him for unvested 
awards under his previous employer’s long term incentive scheme with performance conditions based on eps growth and the three year 
average ROCE of his previous employer.

Richard Howes

Date of grant
11 September 2019

Number of 
shares granted
39,538

Number of shares 
vesting
15,815

Value of 
award vesting
£287,279

Note 
a)   Included in the single total figure of remuneration on page 128 is the value of these vested awards for Frank van Zanten at the closing mid-market share price on the dates of vesting, 14 April 2020 (being the 
closest dealing day three years after the grant date of 10 April 2017) and 9 October 2020, which were 1,728p and 2,480p respectively and for Richard Howes at the closing mid-market share price on the day 
of vesting, 26 May 2020, which was 1,817p.

Total pension entitlements (audited information)

Frank van Zanten
Richard Howes

Value of cash allowance 
including any company 
Defined Contribution in 2020
£210,745
£29,098

Total pension
2020
£210,745
£29,098

Note 
Chief Executive Officer Frank van Zanten received a pension allowance of 23.75% of base salary in 2020. In 2021 this has been reduced to 20% and will continue to reduce as outlined in the policy table.  
As Chief Financial Officer Richard Howes receives a pension allowance of 5% of base salary.

LTIP grant policy
Conditional awards of executive share options and performance shares have historically been granted twice a year to executive directors  
and other senior executives. Executive share option awards have normally been granted in February or March and August or September 
dependent on the date of announcement of the Company’s results. Performance share awards have normally been granted in April and 
October each year. Executive share options were granted in March and September 2020 and performance share awards were granted in  
April and October 2020 under the LTIP in accordance with the policy and performance conditions as approved at the 2020 AGM.

LTIP interests awarded during the financial year (audited information)

Frank van Zanten

Richard Howes

Plan
LTIP Part A
LTIP Part B
LTIP Part A
LTIP Part B
LTIP Part A
LTIP Part B
LTIP Part A
LTIP Part B

Date of grant
10.03.20
06.04.20
09.09.20
05.10.20
10.03.20
06.04.20
09.09.20
05.10.20

Basis of award
100% of salary
75% of salary
100% of salary
75% of salary
100% of salary
60% of salary
100% of salary
60% of salary

Face value
£000
887.3
665.5
887.3
665.5
582.0
349.2
582.0
349.2

Number of
 shares
48,225
42,936
37,096
26,377
31,627
22,527
24,329
13,839

Performance 
period end date
31.12.22
31.03.23
31.12.22
30.09.23
31.12.22
31.03.23
31.12.22
30.09.23

Note
The face value of the awards is calculated using the closing mid-market share price on the day prior to the grant of the award. Options were awarded under the LTIP Part A on 10 March 2020 and on 9 September 
2020 at a value of 1,840p and 2,392p per share respectively. Performance shares were awarded under the LTIP Part B on 6 April 2020 and 5 October 2020 at a value of 1,550p and 2,523p per share respectively.

Performance conditions for 2020 awards
The performance conditions for the executive share options and performance shares awarded under the LTIP to the Company’s executive 
directors, Executive Committee members and selected key employees in 2020 were as detailed below.

Executive share options – LTIP Part A March 2020
Executive share options may vest based solely on the Company’s eps growth (adjusted to exclude items which do not reflect the Company’s 
underlying financial performance) over three years, based on the following sliding scale:

Absolute annual growth in the Company’s eps over a three year period
Below 5%
5%
Between 5% and 8%
8% or above

Proportion of share option awards exercisable
Nil
25%
Pro rata between 25% and 100%
100%

132

Bunzl plc Annual Report 2020

 Directors’ remuneration report continued 
Performance shares – LTIP Part B April 2020
The extent to which half of the awards may vest is subject to a performance condition based on the Company’s eps growth (adjusted to 
exclude items which do not reflect the Company’s underlying financial performance) over three years, based on the following sliding scale:

Absolute annual growth in the Company’s eps over a three year period
Below 6%
6%
Between 6% and 12%
12% or above

Proportion of performance share awards exercisable
Nil
25%
Pro rata between 25% and 100%
100%

Performance shares – LTIP Part B April and October 2020
The extent to which half of the performance share awards may vest is subject to the Company’s TSR performance, a combination  
of both the Company’s share price and dividend performance during the three year performance period, relative to the TSR performance  
of a specified comparator group of similarly sized companies with large international presence. These performance share awards may vest 
based on the following sliding scale:

TSR
Below median
Median
Between median and upper quartile
Upper quartile or above

Proportion of performance share awards exercisable
Nil
25%
Pro rata between 25% and 100%
100%

The applicable comparator group for the 2020 awards were those companies in the FTSE 11 – 100 with significant international operations.

Executive share options – LTIP Part A September 2020 and performance shares LTIP Part B October 2020
Executive share options granted in September 2020 may vest based solely on the Company’s eps growth (adjusted to exclude items which  
do not reflect the Company’s underlying financial performance) over three years. The extent to which half of the performance shares awards 
granted in October 2020 may vest is subject to a performance condition based on the Company’s eps growth (adjusted to exclude items  
which do not reflect the Company’s underlying financial performance) over three years. As referenced on page 116 in the Chair’s Statement, 
granting on a bi-annual basis provided the Committee with the opportunity to revisit and consider the performance ranges for the September 
and October awards so that they reflected the post-pandemic market conditions and performance expectations at the time. The Committee 
considers that these are stretching performance targets in the context of internal forecasts and external consensus at the time of award.  
For both share options and performance shares the following sliding scale of growth targets will apply:

Absolute annual growth in the Company’s eps over a three year period
Below 0.5%
0.5%
Between 0.5% and 3.5%
3.5% or above

Proportion of share option awards exercisable
Nil
25%
Pro rata between 25% and 100%
100%

Shareholder dilution
In accordance with The Investment Association Principles of Remuneration, the Company can satisfy awards to employees under all its share 
plans with new issue shares or shares issued from treasury up to a maximum of 10% of its issued share capital (adjusted for share issuance 
and cancellation) in a rolling 10 year period. Within this 10% limit, the Company can only issue (as newly issued shares or from treasury),  
5% of its issued share capital (adjusted for share issuance and cancellation) to satisfy awards under executive (discretionary) plans.

As well as the LTIP, the Company operates various all employee share schemes as described on page 122. Newly issued shares are currently 
used to satisfy the exercise of options under the Sharesave Scheme and the International and Irish Sharesave Plans. Awards under the LTIP 
of executive options and performance shares are principally satisfied by shares delivered from the Employee Benefit Trust which buys shares 
on the market, unless security laws in relevant jurisdictions prevent this.

Limit on awards
10% in any rolling 10 year period
5% in any rolling 10 year period (executive (discretionary) plans)

Cumulative options and performance shares 
granted as a percentage of issued share capital 
as at 31 December 2020
1.0%
0.2%

Bunzl plc Annual Report 2020

133

Directors’ reportStatement of directors’ shareholding and share interests (audited information)
As at 31 December 2020, each of the executive directors and their connected persons have a shareholding as follows:

Frank van Zanten
Richard Howes 

Requirement for share ownership  
as a percentage of salary (31 December 2020) 
300%
200%

Actual share ownership as a percentage of salary at 
31 December 2020 at the closing mid-market price
(2,443p)
435%
57%

Note 
The shareholding requirement for the Chief Executive Officer, Frank van Zanten increased to 300% of salary under the remuneration policy approved at the 2020 AGM. Shares contributing to the share 
ownership % include deferred shares held under the DASBS (net of tax) but not any unvested or vested but unexercised LTIP awards.

Interests in shares and share options (audited disclosure)
The interests of the directors, and their connected persons, in the Company’s ordinary shares and share options at 31 December 2020 were:

Unvested and
subject to
holding period
(DASBS)
69,787
9,774
–
–
–
–
–
–

Owned
outright
122,428
8,363
2,608
–
3,000
4,000
–
–

Shares

Unvested and
subject to
performance
conditions
(LTIP Part B)
162,176
142,302
–
–
–
–
–
–

Options (LTIP Part A and Sharesave)

Total
interests held

Unvested and
subject to
performance
conditions
240,273
55,956
–
–
–
–
–
–

Unvested
subject to
continued
employment
1,923
–
–
–
–
–
–
–

Vested but not
exercised
77,582
–
–
–
–
–
–
–

674,169
216,395
2,608
–
3,000
4,000
–
–

Frank van Zanten
Richard Howes
Peter Ventress
Vin Murria
Vanda Murray
Lloyd Pitchford
Stephan Nanninga
Maria Fernanda Mejía

Note 
No changes to the directors’ ordinary share interests shown in this remuneration report have taken place between 31 December 2020 and 1 March 2021.

Performance graph and table
Schedule 8 to the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 requires that the Company 
must provide a graph comparing the TSR performance of a hypothetical holding of shares in the Company with a broad equity market index 
over a 10 year period. The Company’s TSR performance against the FTSE 350 Support Services Sector, considered to be the most 
appropriate comparator group, over a 10 year period commencing on 4 January 2011 is shown below.

)
d
e
s
a
b
e
r
(

)
£
(

e
u
l
a
V

450

400

350

300

250

200

150

100

50

0
2011

Bunzl
FTSE 350 Support Services

Source: Thomson Reuters Datastream

2012

2013

2014

2015

2016

2017

2018

2019

2020

134

Bunzl plc Annual Report 2020

 Directors’ remuneration report continued 
 
Chief Executive Officer’s pay in last 10 years
The table below summarises the Chief Executive Officer’s single total figure of remuneration, annual bonus and long term incentive pay out 
as a percentage of maximum opportunity for 2020 and the previous nine years.

Single total figure of 
remuneration £000
Annual variable element 
award rates against 
maximum opportunity
Long term incentive 
vesting rates against 
maximum opportunity

LTIP Part A  
(options)
LTIP Part B 
(performance 
shares)

2011

2012

2013

2014

2015

2016
MR

2016
FvZ

2017

2018

2019

2020

3,394.1 3,502.9

4,387,6

4,766.8

3,937.9 2,353.3

1,492.0

2,812.0 2,828.8

2,769.4 3,503.9

99%

67%

91%

85%

64%

0%

67%

73%

70%

60% 100%

100% 100% 100% 100% 100% 100%

0% 100% 100% 100% 100%

29%

45%

62%

89%

69%

82%

0%

69%

54%

63%

45%

Notes 
a)   The data for 2016 includes the amounts relating to Michael Roney (‘MR’) from 1 January 2016 to 19 April 2016 and also includes the LTIP awards made to him that vested in the period from 20 April to 

31 December 2016. There was no bonus award for Michael Roney in relation to 2016.

b)   The data for 2016 also includes the amounts relating to Frank van Zanten (‘FvZ’) from 20 April to 31 December 2016 including the bonus award for that period and the international relocation package with 

accommodation benefit support, but excludes the LTIP awards made to him in his previous role that vested during the period from 20 April to 31 December 2016.

c)  All years prior to 2016 relate to Michael Roney.

d)   The single total figure of remuneration in relation to 2019 has been restated from the figure shown in the 2019 Annual Report to reflect the difference between the grant price and the value of the relevant 

LTIP awards on the actual date of vesting as detailed in Note f to the table of the single total figure of remuneration 2020 on page 128.

Percentage change in each director’s remuneration
The table below sets out the change between 2019 and 2020 in the salary, benefits, and bonus of all directors and employees of the legal 
entity which employs the Chief Executive Officer, Bunzl plc. Where it is not possible to compare employees from Bunzl plc between 2019  
and 2020 due to certain employees joining or leaving the Company, these employees have been removed from the data to prevent distortion.

Chief Executive Officer – Frank van Zanten
Chief Financial Officer – Richard Howes
Chairman – Philip Rogerson/Peter Ventress
Non-executive director – Chair Remuneration Committee – Vanda Murray
Non-executive director – Eugenia Ulasewicz
Non-executive director – Chair Audit Committee – Lloyd Pitchford
Non-executive director – Stephan Nanninga
Non-executive director – Vin Murria
Non-executive director – Maria Fernanda Mejía
Average of employees in Bunzl plc

Notes 
a)  Benefits are annualised. 

Salary/Fees
3.0%
3.0%
3.1%
0.9%
–
1.1%
–
n/a
n/a
3.2%

Benefits
(42%)
n/a
n/a
(100%)
(72%)
(100%)
(64%)
n/a
n/a
(25%)

Bonus
73%
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
162%

b)  Bunzl plc employees exclude any increases due to a change of role that occurred during either year.

c)  Premiums for private medical insurance decreased for employees in 2020 so there was a corresponding decrease in costs for the same level of cover for employees.

d)   Benefits for the non-executive directors are costs incurred for travel and accommodation in order to attend Board meetings in London and therefore have decreased in 2020 compared to 2019 due to Covid-19 

travel restrictions.

Bunzl plc Annual Report 2020

135

Directors’ reportChief Executive Officer pay ratios
The table below sets out the comparisons between the 25th, median, and 75th percentile employees in the UK, with reference to  
31 December 2020, and the Chief Executive Officer’s salary and total remuneration as detailed in the single figure table. To calculate  
these ratios, the Company has used Option A and determined full time equivalent total remuneration as this is the most statistically robust 
method. This includes scaling up salary for part time employees. Each employee’s pay and benefits are calculated using each element of 
employee remuneration consistent with the Chief Executive Officer and no element of pay has been omitted.

Adjustments have been made to include the bonuses paid to employees in 2020, compared to the Chief Executive Officer’s bonus due to  
be paid in 2021, in respect to performance in 2020. Due to the strong performance of the overall Group in 2020 and the heavier weighting  
of the Chief Executive Officer’s pay towards variable pay compared to the wider workforce, there is an increase in the ratios for total 
remuneration in 2020 but as expected ratios for salary remain static. The median ratio is consistent with pay policies within the organisation. 
The Committee will continue to monitor movements in pay ratios. 

Salary
Total remuneration
Salary
Total remuneration

Chief Executive Officer
25th percentile employee
Median employee
75th percentile employee

CEO single 
figure
 £887,345 
£3,503,900
 £861,500 
 £2,769,400 

Year
2020
2020
2019
2019

Method
Option A
Option A
Option A
Option A

25th percentile 
pay ratio
44:1
162:1
44:1
133:1

Median 
pay ratio
38:1
137:1
38:1
111:1

75th percentile 
pay ratio
27:1
90:1
27:1
75:1

Salary
£887,345
£20,385
£23,272
£33,119

Total remuneration
£3,503,900
£21,696
£25,517
£38,917

Relative importance of spend on pay
The table below shows a comparison between the overall expenditure on pay and dividends paid to shareholders as well as the adjusted 
earnings per share for 2020 and 2019 (as stated in Note 23, Note 19 and Note 3 to the consolidated financial statements on pages 187, 182  
and 159 respectively).

£m
Overall expenditure on pay
Dividends paid in the year
Adjusted earnings per share (p)

Notes 
a)  Overall expenditure on pay excludes employer’s social security costs.

2020
844.3
171.5
164.9

2019
785.8
167.3
132.2

Percentage 
change
7.4%
2.5%
24.7%

b)  Dividends paid in the year relate to the previous financial year’s interim and final dividends including in 2020 the additional interim dividend paid in relation to 2019 in lieu of the final dividend.

c)   The percentage change in overall expenditure on pay includes the impact of changes in exchange rates from 2019 to 2020, details of which are referred to in the Chief Executive Officer’s review on page 8 

and in the Financial review on page 75. 

136

Bunzl plc Annual Report 2020

 Directors’ remuneration report continuedRemuneration arrangements for 2021
Salary (audited information)
The salary increases for the executive directors for 2021, which are in line with increases that have been implemented for other employees in 
the Group as discussed on page 127, are as follows:

Frank van Zanten
Richard Howes

Salary from 
1 January 2021
£913,078
£598,827

Salary from 
1 January 2020
£887,345
£581,950

Increase 
in salary 
2020 to 2021
2.9%
2.9%

2021 bonus targets
The structure for Frank van Zanten and Richard Howes’ annual bonus for 2021 is a balanced scorecard of performance measures, based  
on eps, RAOC, operating cash flow and specified strategic goals. The weighting of these measures has been slightly adjusted (financial 
measures 70% and non financial strategic goals 20%) and 10% of the opportunity for both directors will depend on the achievement of 
specific Environmental, Social and Governance objectives. The relevant performance points are: threshold; target; and maximum amount 
(the level at which the bonus for that measure is capped). These performance points are determined at the start of the year. No elements of the 
bonus are guaranteed. As in previous years, financial performance measures, including profit targets, are commercially sensitive and 
therefore are not disclosed until the following year.

Performance measures and pricing basis for long term incentives to be awarded in 2021
Grants of restricted share awards to be made to executive directors and senior executives will not be subject to performance measures but 
vesting will be subject to the achievement of an underpin normally reviewed over the three financial years commencing with the financial 
year in which awards are granted. Details of the underpin are set out in the policy table. In 2021 Frank van Zanten will be granted a restricted 
share award to the value of 125% of his salary and Richard Howes will be granted a restricted share award to the value of 100% of his salary. 
In respect of the award to be granted in 2021, the market value at the time of grant shall be used to set the number of shares under award and 
in respect of subsequent grants the 60-day average share price preceding the grant date will be used for such purposes.

Chairman’s and non-executive directors’ fees for 2021
The Chairman’s fee is reviewed every two years with the most recent review taking effect from 1 January 2020. The non-executive directors’ 
fees are reviewed annually and were most recently reviewed with effect from 1 January 2021. The current fee structure for the Chairman and 
the non-executive directors is shown below:

Chairman’s fee
Non-executive director basic fee 
Supplements:
Senior Independent Director
Audit Committee Chairman
Remuneration Committee Chairman

With effect from 
1 January 2021
£368,000
£73,240

£19,000
£20,000
£20,000

Fees paid in 2020
£368,000
£71,800

£18,000
£20,000
£20,000

Increase in fees 
2020 to 2021
–
2.0%

5.6%
–
–

Additional information on directors’ interests
Details of the executive directors’ interests in outstanding share awards under the DASBS, LTIP and all employee share plans are set out below.

Deferred share awards as at 31 December 2020
The awards granted to each director of the Company and any director with an interest in the Company under the DASBS are set out in the 
table below. Further information relating to the deferred bonus is provided on page 120.

Awards
(shares)
held at
1 January 
2020
11,504
22,789
22,328

Shares 
awarded
during 
2020

24,670
9,774

Shares 
vested
during 
2020
11,504

Total number
of awards
(shares) at 
31 December
2020
–
22,789
22,328
24,670
9,774

Normal
vesting
date
01.03.20
01.03.21
01.03.22
02.03.23
02.03.23

Share 
price
at grant 
p
2,255
1,955
2,373
1,870
1,870

Market 
price
at vesting 
p
1,910

Monetary
value of
vested
awards
£000
220

Frank van Zanten

Richard Howes

Notes 
a)  The normal vesting date in March 2020 fell on a non-working day and therefore the mid-market closing share price on 2 March 2020 has been used.

b)  The deferred element of the 2020 annual bonus plan as shown on page 130 is not included in the table above as the appropriate number of shares have not yet been awarded. No shares lapsed during the year.

c)   The shares awarded during 2020 relate to 50% of the bonus for 2019 and are a conditional award with the number of shares being determined by reference to the mid market closing share price on the day 

preceding the grant date.

Bunzl plc Annual Report 2020

137

Directors’ reportLTIP
The tables below show the number of executive share options and performance shares held by the executive directors under the LTIP  
during 2020. 

Executive share options – LTIP Part A

Frank van Zanten

Total
Richard Howes

Total

Options held at
1 January
2020
42,636
34,946
35,324
42,782
35,010
36,273
40,887
–
–
267,858
–
–
–

Grant
date
02.09.16
02.03.17
01.09.17
01.03.18
31.08.18
28.02.19
11.09.19
10.03.20
09.09.20

10.03.20
09.09.20

Exercise
price
p
2,336
2,335
2,310
1,955
2,389
2,375
2,107
1,840
2,392

Options
exercisable
between
02.09.19-01.09.26
02.03.20-01.03.27
01.09.20-31.08.27
01.03.21-29.02.28
31.08.21-30.08.28
28.02.22-27.02.29
11.09.22-10.09.29
10.03.23-09.03.30
09.09.23-08.09.30

1,840
2,392

10.03.23-09.03.30
09.09.23-08.09.30

Options 
held at 
31 December 
2020
42,636
34,946
–
42,782
35,010
36,273
40,887
48,225
37,096
317,855
31,627
24,329
55,956

Notes 
a)   Executive share options were exercised during 2020 by Frank van Zanten on 14 October 2020 in respect of 35,324 ordinary shares at an exercise price of 2,310p and at a market price of 2,654p, resulting  

in a gain of £121,603.

b)  The mid-market price of a share on 31 December 2020 was 2,443p and the range during 2020 was 1,277p to 2,603p. 

Performance shares – LTIP Part B

Awards
(shares)
held at
1 January
2020
19,565
19,887
22,510
20,464
22,072
27,817
–
–
132,315
39,538
46,824
59,112
–
–
145,474

Conditional
shares
awarded
during
2020
–
–
–
–
–
–
42,936
26,377
69,313
–
–
–
22,527
13,839
36,366

Award
date
10.04.17
09.10.17
09.04.18
08.10.18
08.04.19
07.10.19
06.04.20
05.10.20

11.09.19
11.09.19
11.09.19
06.04.20
05.10.20

Market 
price per
 share
at award
p
2,346
2,308
2,090
2,299
2,537
2,013
1,550
2,523

2,059
2,059
2,059
1,550
2,523

Lapsed 
awards 
(shares) 
during
2020
14,395
7,085
–
–
–
–
–
–
21,480
23,723

23,723

Exercised 
awards 
(shares) 
during
2020
5,170
12,802
–
–
–
–
–
–
17,972
15,815
–
–
–
–
15,815

Market
price
per share
at exercise
p
1,688
2,628
–
–
–
–
–
–

2,145
–
–
–
–

Awards 
(shares)
held at 
31 
December 
2020
–
–
22,510
20,464
22,072
27,817
42,936
26,377
162,176
–
46,824
59,112
22,527
13,839
142,302

Value at 
exercise 
£000
87
336
–
–
–
–
–
–

339
–
–
–
–

Frank van Zanten

Total
Richard Howes

Total

138

Bunzl plc Annual Report 2020

 Directors’ remuneration report continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
All employees share scheme
The table below shows the number of share options granted to the executive directors under the Sharesave Schemes. Details of the 
Sharesave Schemes are set out on page 122.

Sharesave Schemes

Frank van Zanten

Richard Howes

Options at 
1 January 
2020
964
959

–

Grant 
date
29.03.16
27.03.18

–

Exercise 
price 
p
1,556
1,564

–

Options 
exercisable 
between
01.05.21-31.10.21
01.05.23-31.10.23

Options at 
31 December 
2020
964
959

–

–

Advisers to the Remuneration Committee
In carrying out their responsibilities, the Committee seeks external remuneration advice as necessary. During the year the Committee 
received advice from Willis Towers Watson (‘WTW’), Aon Hewitt and Remuneration Consultants LLP (‘FIT’). WTW provided external 
survey data on directors’ remuneration and benefit levels. A tender exercise was carried out and as a result FIT took over from Aon Hewitt  
in July 2020 and provided information to determine whether, and if so to what extent, the performance conditions attached to existing share 
option and performance share awards under the LTIP had been satisfied and in addition advised the Committee on the proposed changes to 
the remuneration policy. The fees payable to each adviser, based on hourly rates, were: £15,600 (WTW), £44,988 (Aon Hewitt) and £65,967 
(FIT) respectively for such work undertaken in 2020. Advisers are appointed by the Committee and reviewed periodically. The Committee 
conducts regular reviews of the effectiveness of the advisers and is satisfied that they remain objective and independent.

Statement of voting at the 2020 AGM for the remuneration report and the remuneration policy
The remuneration report and remuneration policy received the following shareholder votes in 2020 being the year that they were last voted on 
by shareholders:

Remuneration report
Remuneration policy

Notes 
a)  The votes ‘For’ include votes given at the Company Chairman’s discretion.

Votes cast
270,025,816
271,680,264

Votes for
255,867,135
258,786,824

% of shares
voted
94.76%
95.25%

Votes
against
14,158,681
12,893,440

% of shares
voted
5.24%
4.75%

Votes 
withheld
2,230,971
576,522

b)  A vote ‘Withheld’ is not a vote in law and is not counted in the calculation of the votes ‘For’ or ‘Against’ the resolution. Votes ‘For’ and ‘Against’ are expressed as a percentage of the votes cast.

Vanda Murray OBE
Chair of the Remuneration Committee 
1 March 2021

Bunzl plc Annual Report 2020

139

Directors’ reportOther statutory information

OTHER STATUTORY INFORMATION

Annual General Meeting
The Notice convening the Company’s 
Annual General Meeting (‘AGM’), to be held 
at York House, 45 Seymour Street, London, 
W1H 7JT on Wednesday 21 April 2021 at 
2.00 pm, is set out in a separate letter from 
the Chairman to shareholders. 

Dividends
The 2020 interim dividend of 15.8p was  
paid on 7 January 2021 and the directors  
are recommending a final dividend of 38.3p, 
making a total for the year of 54.1p per share 
(2019: 51.3p). Dividend details are given in 
Note 19 to the consolidated financial 
statements. Subject to shareholder approval 
at the 2021 AGM, the final dividend will be 
paid on 1 July 2021 to those shareholders  
on the register at the close of business on 
21 May 2021.

Share capital
The Company has a single class of share 
capital which is divided into ordinary shares 
of 321/7p each which rank pari passu in 
respect of participation and voting rights. 
The shares are in registered form, are fully 
paid up and are quoted on the London 
Stock Exchange. In addition, the Company 
operates a Level 1 American Depositary 
Receipt programme with Citibank N.A. 
under which the Company’s shares are 
traded on the over-the-counter market in the 
form of American Depositary Receipts.

Details of changes to the issued share capital 
during the year are set out in Note 18 to the 
consolidated financial statements.

Bunzl Group General Employee 
Benefit Trust
The trustee of the Bunzl Group General 
Employee Benefit Trust (the ‘EBT’) holds 
shares in respect of employee share options 
and awards that have not been exercised 
or vested. The EBT abstains from voting 
in respect of these shares. The trustee 
has agreed to waive the right to dividend 
payments on shares held within the  
EBT. Details of the shares so held are  
set out in Note 18 to the consolidated 
financial statements.

Rights and obligations attaching 
to shares
Subject to the provisions of the Companies 
Act 2006 and without prejudice to any  
rights attached to any existing shares, the 
Company may resolve by ordinary resolution 

to issue shares with such rights and 
restrictions as set out in such resolution or  
(if there is no such resolution or so far as it 
does not make specific provision) as the 
Board may decide. Subject to the provisions 
of the Companies Act 2006 and of any 
resolution of the Company passed pursuant 
thereto and without prejudice to any rights 
attached to existing shares, the Board is duly 
authorised to issue and allot, grant options 
over or otherwise dispose of the Company’s 
shares on such terms and conditions and 
at such times as it thinks fit. If at any time 
the share capital of the Company is divided 
into different classes of shares, the rights 
attached to any class may be varied or 
abrogated by special resolution passed at 
a separate general meeting of such holders. 
Subject to the rights attached to any 
existing shares, rights attached to shares 
will be deemed to be varied by the reduction 
of capital paid up on the shares and by 
the allotment of further shares ranking in 
priority in respect of dividend or capital 
or which confer on the holders more 
favourable voting rights than the first-
mentioned shares, but will not otherwise 
be deemed to be varied by the creation or 
issue of further shares.

Power to issue and allot shares
The directors are generally and 
unconditionally authorised under the 
authorities granted at the 2020 AGM to allot 
shares in the Company up to approximately 
one third of the Company’s issued share 
capital or two thirds in respect of a rights 
issue. The directors were also given the 
power to allot ordinary shares for cash up  
to a limit representing approximately 10% 
of the Company’s issued share capital as  
at 9 March 2020, without regard to the 
pre-emption provisions of the Companies 
Act 2006 (however, more than 5% can only 
be used in connection with an acquisition or 
specified capital investment).

No such shares were issued or allotted under 
these authorities in 2020, nor is there any 
current intention to do so, other than to 
satisfy share options under the Company’s 
share option schemes and, if necessary, to 
satisfy the consideration payable for 
businesses to be acquired. 

These authorities are valid until the 
conclusion of the forthcoming AGM and the 
directors again propose to seek equivalent 
authorities at such AGM.

Restrictions on transfer of shares
Dealings in the Company’s ordinary shares 
by its directors, persons discharging 
managerial responsibilities, certain 
employees of the Company and, in each 
case, any persons closely associated with 
them, are subject to the Company’s Share 
Dealing Code.

Certain restrictions, which are customary for 
a listed company, apply to transfers of shares 
in the Company. The Board may refuse to 
register an instrument of transfer of any 
share which is not a fully paid share and of a 
certificated share at its discretion unless it is:

•  lodged, duly stamped or duly certified, 

at the offices of the Company’s registrar 
or such other place as the Board may 
specify and is accompanied by the 
certificate for the shares to which it relates 
and such other evidence as the Board may 
reasonably require to show the right of the 
transferor to make the transfer;

•  in respect of only one class of share; and

•  in favour of not more than four transferees.

Registration of a transfer of an uncertificated 
share may be refused in the circumstances 
set out in the uncertificated securities rules, 
and where, in the case of a transfer to joint 
holders, the number of joint holders to whom 
the uncertificated share is to be transferred 
exceeds four.

In addition, no instrument of transfer for 
certificated shares shall be registered if the 
transferor has been served with a restriction 
notice (as defined in the Company’s Articles 
of Association (the ‘Articles’) after failure to 
provide the Company with information 
concerning certain interests in the Company’s 
shares required to be provided under the 
Companies Act 2006, unless the transfer is 
shown to the Board to be pursuant to an 
arm’s length sale. The Board has the power 
to procure that uncertificated shares are 
converted into certificated shares and kept 
in certificated form for as long as the 
Board requires.

The Company is not aware of any 
agreements between shareholders that may 
result in any restriction of the transfer of 
shares or voting rights.

140

Bunzl plc Annual Report 2020

Powers of the directors 
Subject to the Articles, the Companies Act 
2006 and any directions given by the 
Company by special resolution, the business 
of the Company is managed by the Board 
who may exercise all powers of the 
Company. The Board may, by power of 
attorney or otherwise, appoint any person 
or persons to be the agent or agents of the 
Company for such purposes and on such 
conditions as the Board determines.

Directors’ indemnities
Indemnities were in force throughout 2020 
and remain in force as at the date of this 
report under which the Company has agreed 
to indemnify the directors and the Company 
Secretary, in addition to other senior 
executives who are directors of subsidiaries 
of the Company, to the extent permitted by 
law and the Articles in respect of all losses 
arising out of, or in connection with, the 
execution of their powers, duties and 
responsibilities as a director or officer of the 
Company or any of its subsidiaries.

Amendment of articles
Any amendments to the Articles may be 
made in accordance with the provisions of 
the Companies Act 2006 by way of special 
resolution of the Company’s shareholders at 
a general meeting.

Environmental and social responsibility
The directors recognise that the Company 
is part of a wider community and that it has 
a responsibility to act in a way that respects 
the environment and social and community 
issues. Further information relating to the 
Company’s approach to these matters is set 
out in the Sustainability report on pages 42 
to 59.

The office of a director shall also be vacated 
pursuant to the Articles if the director:

•  resigns by giving notice to the Company or 

is asked to resign by all of the other 
directors who are not less than three in 
number; or

•  is or has been suffering from mental or 

physical ill health and the Board resolves 
that his or her office be vacated; or

•  is absent without permission from Board 
meetings for six consecutive months and 
the Board resolves that his or her office be 
vacated; or

•  becomes bankrupt or compounds with his 

or her creditors generally; or

•  is prohibited by law from being a director; 

or

•  ceases to be a director by virtue of any 

provisions of company law or is removed 
from office pursuant to the Articles.

Biographical details of all of the current 
directors are set out on pages 92 and 93. 
Notwithstanding the retirement by rotation 
provisions in the Articles, each of the 
directors will retire and offer themselves 
for re-election at the forthcoming AGM in 
accordance with the UK Corporate 
Governance Code.

Directors’ interests in the Company’s 
ordinary shares are shown in Note 21 to the 
consolidated financial statements. None of 
the directors was materially interested in any 
contract of significance with the Company or 
any of its subsidiary undertakings during or 
at the end of 2020. Information relating to the 
directors’ service agreements and their 
remuneration for the year and details of the 
directors’ share options under the Company’s 
share option schemes and awards under the 
Long Term Incentive Plan and Deferred 
Annual Share Bonus Scheme are set out in 
the Directors’ remuneration report on pages 
114 to 139.

Substantial shareholdings
As at 31 December 2020, the Company had been notified of the following significant interests 
in the issued share capital of the Company, in accordance with rule 5 of the Financial 
Conduct Authority’s Disclosure Guidance and Transparency Rules.

Shareholder
BlackRock, Inc.
Mawer Investment Management Ltd.

Date of 
notification
30.06.20
18.07.19

Number of 
shares
17,120,005
16,961,895

% of issued 
share capital
5.08
5.04

No other notifications have been received between 31 December 2020 and 1 March 2021.

Restrictions on voting rights
A member shall not be entitled to vote, 
unless the Board otherwise decides, at any 
general meeting or class meeting in respect 
of any shares held by them if any call or 
other sums payable remain unpaid. 
Currently, all issued shares are fully paid. 
In addition, no member shall be entitled to 
vote if they have been served with a 
restriction notice after failing to provide the 
Company with information concerning 
certain interests in the Company’s shares 
required to be provided under the Companies 
Act 2006. Votes may be exercised in person 
or by proxy. The Articles currently provide a 
deadline for submission of proxy forms of 48 
hours before the relevant meeting, 24 hours 
before a poll is taken if such poll is taken 
more than 48 hours after it was demanded 
or during the meeting at which the poll was 
demanded if the poll is not taken straight 
away but is taken not more than 48 hours 
after it was demanded.

Purchase of own shares
At the 2020 AGM, shareholders gave the 
Company authority to purchase up to  
a maximum amount equivalent to 
approximately 10% of its issued share 
capital. During the year ended 31 December 
2020, the Company did not purchase any of 
its own shares pursuant to this authority or 
the authority granted at the 2019 AGM and 
no shares have been purchased between 
31 December 2020 and 1 March 2021. As a 
result, directors again propose to seek the 
equivalent authority at the 2021 AGM.

Directors
Directors may be elected by ordinary 
resolution at a duly convened general 
meeting or appointed by the Board. Under 
the Articles, the minimum number of 
directors shall be two and the maximum 
shall be 15. In accordance with the Articles, 
each director is required to retire at the AGM 
held in the third calendar year after which he 
or she was appointed or last appointed and 
any director who has held office with the 
Company, other than employment or 
executive office, for a continuous period of 
nine years or more at the date of the AGM is 
subject to annual re-appointment. The Board 
may also appoint a person willing to act as 
a director during the year either to fill a 
vacancy or as an additional director but so 
that the total number of directors shall not 
at any time exceed 15. However, such 
appointee shall only hold office until the 
next AGM of the Company.

In addition to any power to remove a director 
from office conferred by company law, the 
Company may also by special resolution 
remove a director from office before the 
expiration of his or her period of office under 
the Articles.

Bunzl plc Annual Report 2020

141

Directors’ reportThe Company has chosen, in accordance 
with section 414C(11) of the Companies Act 
2006, to include certain matters in its 
Strategic report that would otherwise be 
required to be disclosed in this Directors’ 
report. These matters are referred to above 
and are explained in more detail in the 
Strategic report on pages 1 to 91.

Under the Companies Act 2006, a safe 
harbour limits the liability of directors in 
respect of statements in and omissions 
from a strategic report and a directors’ report. 
Under English law, the directors would be 
liable to the Company, but not to any third 
party, if the Strategic report or the Directors’ 
report contain errors as a result of 
recklessness or knowing misstatement or 
dishonest concealment of a material fact, 
but would not otherwise be liable.

The Strategic report and the Directors’ 
report were approved by the Board on 
1 March 2021.

By order of the Board

Suzanne Jefferies
Secretary 
1 March 2021

Other statutory information continued

Political donations
During 2020, no contributions were made for 
political purposes.

Use of financial instruments
Information on the use of financial 
instruments can be found in the Financial 
review on pages 75 to 83 and in the Notes to 
the financial statements on pages 150 to 200.

Disclosures required under UK Listing 
Rule 9.8.4
Apart from the dividend waiver which has 
been issued in respect of shares held by the 
EBT referred to in Note 18 to the consolidated 
financial statements on page 180, there are 
no disclosures required to be made under 
UK Listing Rule 9.8.4.

External auditors
Each of the directors in office at the date of 
approval of this report confirms that:

•  so far as the director is aware, there is no 
relevant audit information of which the 
Group and the Company’s auditors are 
unaware; and

•  the director has taken all steps that he or 
she ought to have taken as a director in 
order to make the director aware of any 
relevant audit information and to establish 
that the Group and the Company’s 
auditors are aware of that information.

This confirmation is given and should be 
interpreted in accordance with the provisions 
of section 418 of the Companies Act 2006.

Resolutions are to be proposed at the 
forthcoming AGM for the re-appointment of 
PricewaterhouseCoopers LLP as auditors of 
the Company, at a rate of remuneration to be 
determined by the directors.

Future developments within the Group
An indication of likely future developments 
in the Group’s business can be found in the 
Strategic report on pages 1 to 91.

Strategic report and Directors’ report 
Pages 1 to 91 inclusive consist of the 
Strategic report and pages 92 to 142 
inclusive consist of the Directors’ report. 
These reports have been drawn up and 
presented in accordance with, and in 
reliance upon, applicable English company 
law and any liability of the directors in 
connection with these reports shall be 
subject to the limitations and restrictions 
provided by such law.

Greenhouse gas emissions, energy 
consumption and energy efficiency action
Information relating to greenhouse gas 
emissions has been set out in the ESG 
appendix on pages 85 to 91. Information 
relating to energy consumption and the 
actions taken by the Company to increase 
energy efficiency can be found in the ESG 
appendix on pages 85 to 91 and the 
Sustainability report on pages 42 to 59. 

Employment policies
The employment policies of the Group have 
been developed to meet the needs of its 
different business areas and the locations in 
which they operate worldwide, embodying 
the principles of equal opportunity. The 
Group has standards of business conduct 
with which it expects all its employees to 
comply. Bunzl encourages the involvement 
of its employees in the performance of the 
business in which they are employed and 
aims to achieve a sense of shared 
commitment. In addition to a regular 
magazine and the Company’s intranet, 
which provide a variety of information on 
activities and developments within the 
Group and incorporate half year and annual 
financial reports, announcements and video 
communications from the Chief Executive 
Officer are periodically circulated to give 
details of corporate and employee matters. 
A number of subsidiary or business area 
publications dealing with activities in 
specific parts of the Group are also provided. 

It is the Group’s policy that applicants with 
a disability should be considered for 
employment and career development on 
the basis of their aptitudes and abilities. 
Employees who develop a disability during 
their working life will be retained in 
employment wherever possible and given 
help with rehabilitation and training.

Further information relating to the Group’s 
employees can be found in the Sustainability 
report on pages 42 to 59.

Significant agreements
The Company’s wholly owned subsidiary, 
Bunzl Finance plc, has a number of bilateral 
loan facilities with a range of different 
counterparties, all of which are guaranteed 
by the Company, are in substantially the 
same form and are repayable at the option of 
the lender in the event of a change of control 
of the Company. Similar change of control 
provisions in relation to the Company are 
included in the US dollar, sterling and euro 
US private placement notes and the senior 
unsecured bonds (which are listed on either 
the Main Market or the International 
Securities Market of the London Stock 
Exchange), all of which have been entered 
into by Bunzl Finance plc and the Company 
and are also guaranteed by the Company.

142

Bunzl plc Annual Report 2020

 FINANCIAL 
STATEMENTS

 Consolidated statement of changes in equity

144  Consolidated income statement
145  Consolidated statement of comprehensive income
146  Consolidated balance sheet
147 
148  Consolidated cash flow statement
150  Notes
193  Company balance sheet
194  Company statement of changes in equity
195 
201 
202 

 Notes to the Company financial statements
 Statement of directors’ responsibilities
 Independent auditors’ report to the members of 
Bunzl plc

212  Shareholder information
220  Five year review

Bunzl plc Annual Report 2020

143

Financial statementsCONSOLIDATED INCOME STATEMENT 
for the year ended 31 December 2020 

Revenue 
Operating profit  
Finance income 
Finance expense 
Profit before income tax 
Income tax 
Profit for the year attributable to the Company’s equity holders 

Earnings per share attributable to the Company’s equity holders 
Basic 

Diluted 

  Alternative performance measures† 
  Operating profit 
   Adjusted for: 
   Customer relationships and brands amortisation 
   Acquisition related items 
   Non-recurring pension scheme charges 
  Adjusted operating profit 
   Finance income 
   Finance expense 
  Adjusted profit before income tax 
   Tax on adjusted profit 
  Adjusted profit for the year 

  Adjusted earnings per share 

† See Note 3 on page 158 for further details of the alternative performance measures. 

Notes 
4 
4 
6 
6 

7 

8 

8 

4 

4 
4 
4 

6 
6 

7 

8 

2020  
£m 
10,111.1 
618.5 
10.4 
(73.2)
555.7 
(125.7)
430.0 

2019  
£m 
9,326.7 
528.4 
12.4 
(87.5)
453.3 
(104.1)
349.2 

128.8p 

128.3p 

104.8p 

104.5p 

618.5 

528.4    

100.4 
42.7 
16.8 
778.4 
10.4 
(73.2)
715.6 
(165.1)
550.5 

107.3    
17.6    
–    
653.3    
12.4    
(87.5)
578.2    
(137.6)
440.6    

164.9p 

132.2p    

The Accounting policies and other Notes on pages 150 to 192 form part of these consolidated financial statements. 

144
144 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
  
 
 
 
 
 
 
 
 
 
     
 
 
    
 
 
 
     
 
 
    
 
CONSOLIDATED INCOME STATEMENT 

for the year ended 31 December 2020 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
for the year ended 31 December 2020 

  Financial statements 

Notes 

2020  

£m 

2019  

£m 

10,111.1 

9,326.7 

Profit for the year  

Other comprehensive income/(expense) 
Items that will not be reclassified to profit or loss: 
Actuarial loss on defined benefit pension schemes 
Loss recognised in cash flow hedge reserve† 
Tax on items that will not be reclassified to profit or loss 
Total items that will not be reclassified to profit or loss 
Items that may be reclassified subsequently to profit or loss: 
Foreign currency translation differences on foreign operations 
(Loss)/gain taken to equity as a result of effective net investment hedges 
Loss recognised in cash flow hedge reserve† 
Movement from cash flow hedge reserve to inventory/income statement†  
Tax on items that may be reclassified to profit or loss 
Total items that may be reclassified subsequently to profit or loss 
Other comprehensive expense for the year 
Total comprehensive income attributable to the Company’s equity holders 

Notes 

2020  
£m 
430.0 

2019  
£m 
349.2 

22 

7 

7 

(16.2)
(8.5)
 4.6 
(20.1)

(63.5)
(15.9)
– 
– 
0.3 
(79.1)
(99.2)
330.8 

(8.3)
– 
2.2 
(6.1)

(104.1)
16.9 
(0.5)
(4.3)
0.8 
(91.2)
(97.3)
251.9 

† The presentation of the movements relating to the cash flow hedge reserve has been amended in the current year to more appropriately reflect the requirements of IFRS 9.  Given the 

immaterial amounts involved the prior year numbers have not been reclassified. 

Revenue 

Operating profit  

Finance income 

Finance expense 

Profit before income tax 

Income tax 

Basic 

Diluted 

Profit for the year attributable to the Company’s equity holders 

Earnings per share attributable to the Company’s equity holders 

  Alternative performance measures† 

  Operating profit 

   Adjusted for: 

   Customer relationships and brands amortisation 

   Acquisition related items 

   Non-recurring pension scheme charges 

  Adjusted operating profit 

   Finance income 

   Finance expense 

  Adjusted profit before income tax 

   Tax on adjusted profit 

  Adjusted profit for the year 

  Adjusted earnings per share 

4 

4 

6 

6 

7 

8 

8 

4 

4 

4 

4 

6 

6 

7 

8 

618.5 

10.4 

(73.2)

555.7 

(125.7)

430.0 

528.4 

12.4 

(87.5)

453.3 

(104.1)

349.2 

128.8p 

128.3p 

104.8p 

104.5p 

618.5 

528.4    

100.4 

42.7 

16.8 

778.4 

10.4 

(73.2)

715.6 

(165.1)

550.5 

107.3    

17.6    

–    

653.3    

12.4    

(87.5)

578.2    

(137.6)

440.6    

164.9p 

132.2p    

† See Note 3 on page 158 for further details of the alternative performance measures. 

The Accounting policies and other Notes on pages 150 to 192 form part of these consolidated financial statements. 

144 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

145
145

Financial statements 
 
 
 
  
 
 
 
 
 
 
 
 
 
     
 
 
    
 
 
 
     
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED BALANCE SHEET 
at 31 December 2020 

Assets 
Property, plant and equipment 
Right-of-use assets 
Intangible assets 
Defined benefit pension assets 
Derivative financial assets 
Deferred tax assets 
Total non-current assets 

Inventories 
Trade and other receivables 
Income tax receivable 
Derivative financial assets 
Cash at bank and in hand 
Total current assets 
Total assets 

Equity 
Share capital 
Share premium 
Translation reserve 
Other reserves 
Retained earnings 
Total equity attributable to the Company’s equity holders  

Liabilities 
Interest bearing loans and borrowings 
Defined benefit pension liabilities 
Other payables 
Income tax payable 
Provisions 
Lease liabilities 
Derivative financial liabilities 
Deferred tax liabilities 
Total non-current liabilities 

Bank overdrafts 
Interest bearing loans and borrowings 
Trade and other payables 
Income tax payable 
Provisions 
Lease liabilities 
Derivative financial liabilities 
Total current liabilities 
Total liabilities 
Total equity and liabilities 

Notes 

2020  
£m 

2019  
£m 

9 
10 
11 
22 

17 

12 
13 

25 

18 

25 
22 

16 
24 

17 

25 
25 
14 

16 
24 

122.7 
453.4 
2,441.9 
0.4 
17.0 
2.5 
3,037.9 

1,432.2 
1,395.8 
6.6 
12.6 
944.3 
3,791.5 
6,829.4 

108.3 
187.7 
(190.9)
14.3 
1,799.7 
1,919.1 

1,615.2  
45.2  
50.2  
2.0  
55.7  
368.4  
0.8  
105.1  
2,242.6  

514.6  
79.9  
1,836.3  
75.7  
8.5  
129.1  
23.6  
2,667.7  
4,910.3  
6,829.4  

118.3 
432.9 
2,290.9 
10.8 
11.5 
3.7 
2,868.1 

1,177.2 
1,254.1 
6.7 
3.4 
610.5 
3,051.9 
5,920.0 

108.3 
184.0 
(111.8)
16.2 
1,547.6 
1,744.3 

1,314.2 
46.8 
19.5 
2.4 
33.9 
358.2 
– 
127.5 
1,902.5 

469.7 
83.7 
1,502.8 
81.0 
6.5 
121.8 
7.7 
2,273.2 
4,175.7 
5,920.0 

Approved by the Board of directors of Bunzl plc (Company registration number 358948) on 1 March 2021 and signed on its behalf by  
Frank van Zanten, Chief Executive Officer and Richard Howes, Chief Financial Officer. 

146
146 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
CONSOLIDATED BALANCE SHEET 

at 31 December 2020 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
for the year ended 31 December 2020 

At 1 January 2020 

Profit for the year 
Actuarial loss on defined benefit  

pension schemes 

Foreign currency translation differences  

on foreign operations 

Loss taken to equity as a result of 
effective net investment hedges 
Loss recognised in cash flow hedge 

reserve 

Income tax credit on other 
comprehensive expense 

Total comprehensive income 
2019 interim dividend 
2019 additional interim dividend 
Movement from cash flow hedge reserve 

to inventory† 

Issue of share capital 
Employee trust shares 
Movement on own share reserves 
Share based payments 
At 31 December 2020 

Share 
capital  
£m 
108.3 

Share  
premium  
£m 
184.0 

Translation  
reserve  
£m 
(111.8)

Capital  
redemption  
£m 
16.1 

Other reserves   
Cash flow  
hedge  
£m   
(2.4)  

Merger  
£m 
2.5 

Retained earnings 
Own  
shares  
£m 
(69.9)

Total  
equity  
£m 
1,617.5  1,744.3 

Earnings  
£m 

(63.5)

(15.9)

0.3 
(79.1)

– 

3.7 

(8.5)  

1.6   
(6.9)  

5.0   

(9.4)
5.9 

108.3 

187.7 

(190.9)

2.5 

16.1 

(4.3)  

(73.4)

430.0 

430.0 

(16.2) 

(16.2)

(63.5)

(15.9)

(8.5)

3.0 
416.8 
(51.7) 

4.9 
330.8 
(51.7)
(119.8)  (119.8)

5.0 
3.7 
(9.4)
– 
16.2 
1,873.1  1,919.1 

(5.9) 
16.2 

Total equity attributable to the Company’s equity holders  

† The presentation of the movements relating to the cash flow hedge reserve has been amended in the current year to more appropriately reflect the requirements of IFRS 9.  Given the 

immaterial amounts involved the prior year numbers have not been reclassified. 

At 31 December 2018 
Impact of transition to IFRS 16 
Restated equity at 1 January 2019 
Profit for the year 
Actuarial loss on defined benefit  

pension schemes 

Foreign currency translation differences  

on foreign operations 

Gain taken to equity as a result of 
effective net investment hedges 
Loss recognised in cash flow hedge 

reserve 

Movement from cash flow hedge reserve 

to inventory/income statement 

Income tax credit on other 
comprehensive expense 
Total comprehensive income 
2018 interim dividend 
2018 final dividend 
Issue of share capital 
Employee trust shares 
Movement on own share reserves 
Share based payments 
At 31 December 2019 

Share 
capital  
£m 
108.1 

Share  
premium  
£m 
178.5 

Translation  
reserve  
£m 
(24.6)

Capital  
redemption  
£m 
16.1 

Other reserves   
Cash flow  
hedge  
£m   
1.6   

Merger  
£m 
2.5 

Retained earnings 
Own  
shares  
£m 
(63.9)

Earnings  
£m 

Total  
equity  
£m 
1,476.2  1,694.5 
(23.9)
1,452.3  1,670.6 
349.2 

(23.9) 

349.2 

108.1 

178.5 

(24.6)

2.5 

16.1 

1.6   

(63.9)

(104.1)

16.9 

– 
(87.2)

0.2 

5.5 

(0.5)  

(4.3)

0.8   
(4.0)  

(30.4)
24.4 

108.3 

184.0 

(111.8)

2.5 

16.1 

(2.4)  

(69.9)

(8.3) 

(8.3)

(104.1)

16.9 

(0.5)

(4.3)

2.2 
343.1 
(50.7) 

3.0 
251.9 
(50.7)
(116.6)  (116.6)
5.7 
(30.4)
– 
13.8 
1,617.5  1,744.3 

(24.4) 
13.8 

Assets 

Property, plant and equipment 

Right-of-use assets 

Intangible assets 

Defined benefit pension assets 

Derivative financial assets 

Deferred tax assets 

Total non-current assets 

Inventories 

Trade and other receivables 

Income tax receivable 

Derivative financial assets 

Cash at bank and in hand 

Total current assets 

Total assets 

Equity 

Share capital 

Share premium 

Translation reserve 

Other reserves 

Retained earnings 

Liabilities 

Interest bearing loans and borrowings 

Defined benefit pension liabilities 

Other payables 

Income tax payable 

Provisions 

Lease liabilities 

Derivative financial liabilities 

Deferred tax liabilities 

Total non-current liabilities 

Bank overdrafts 

Interest bearing loans and borrowings 

Trade and other payables 

Income tax payable 

Provisions 

Lease liabilities 

Derivative financial liabilities 

Total current liabilities 

Total liabilities 

Total equity and liabilities 

Notes 

9 

10 

11 

22 

17 

12 

13 

25 

18 

25 

22 

16 

24 

17 

25 

25 

14 

16 

24 

2,441.9 

2,290.9 

3,037.9 

2,868.1 

2020  

£m 

122.7 

453.4 

0.4 

17.0 

2.5 

1,432.2 

1,395.8 

6.6 

12.6 

944.3 

3,791.5 

6,829.4 

108.3 

187.7 

(190.9)

14.3 

1,799.7 

1,919.1 

45.2  

50.2  

2.0  

55.7  

368.4  

0.8  

105.1  

2,242.6  

514.6  

79.9  

75.7  

8.5  

129.1  

23.6  

2,667.7  

4,910.3  

6,829.4  

2019  

£m 

118.3 

432.9 

10.8 

11.5 

3.7 

1,177.2 

1,254.1 

6.7 

3.4 

610.5 

3,051.9 

5,920.0 

108.3 

184.0 

(111.8)

16.2 

1,547.6 

1,744.3 

46.8 

19.5 

2.4 

33.9 

358.2 

– 

127.5 

1,902.5 

469.7 

83.7 

81.0 

6.5 

121.8 

7.7 

2,273.2 

4,175.7 

5,920.0 

1,615.2  

1,314.2 

1,836.3  

1,502.8 

Approved by the Board of directors of Bunzl plc (Company registration number 358948) on 1 March 2021 and signed on its behalf by  

Frank van Zanten, Chief Executive Officer and Richard Howes, Chief Financial Officer. 

146 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

147
147

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
CONSOLIDATED CASH FLOW STATEMENT  
for the year ended 31 December 2020 

Cash flow from operating activities 
Profit before income tax  
Adjusted for: 

net finance expense 
customer relationships and brands amortisation 
acquisition related items 
non-recurring pension scheme charges 

Adjusted operating profit 
Adjustments: 

depreciation and software amortisation 
other non-cash items 
working capital movement 

Cash generated from operations before acquisition related items 
Cash outflow from acquisition related items 
Income tax paid 
Cash inflow from operating activities 

Cash flow from investing activities 
Interest received 
Purchase of property, plant and equipment and software 
Sale of property, plant and equipment 
Purchase of businesses 
Cash outflow from investing activities 

Cash flow from financing activities 
Interest paid excluding interest on lease liabilities 
Dividends paid 
Increase in borrowings 
Repayment of borrowings 
Realised (losses)/gains on foreign exchange contracts 
Payment of lease liabilities – principal 
Payment of lease liabilities – interest 
Proceeds from issue of ordinary shares to settle share options 
Proceeds from exercise of market purchase share options 
Purchase of employee trust shares  
Cash outflow from financing activities 

Increase in cash and cash equivalents 

Cash and cash equivalents at start of year 
Increase in cash and cash equivalents 
Currency translation 
Cash and cash equivalents at end of year 

Notes 

2020  
£m 

2019  
£m 

555.7 

453.3 

6 
11 
4 
4 

27 
27 
27 

26 

9,11 

26 

19 

24 
24 

25 

62.8 
100.4 
42.7 
16.8 
778.4 

171.7 
13.2 
5.0 
968.3 
(24.3)
(153.8)
790.2 

15.1 
(33.1)
1.2 
(363.2)
(380.0)

(56.6)
(171.5)
444.5 
(133.5)
(37.1)
(137.1)
(22.5)
3.7 
37.0 
(49.1)
(122.2)

75.1 
107.3 
17.6 
– 
653.3 

160.0 
(3.5)
4.3 
814.1 
(19.2)
(125.6)
669.3 

9.8 
(36.9)
8.1 
(143.6)
(162.6)

(61.0)
(167.3)
75.5 
(173.7)
13.6 
(128.3)
(23.3)
5.7 
15.8 
(49.2)
(492.2)

288.0 

14.5 

140.8 
288.0 
0.9 
429.7 

144.2 
14.5 
(17.9)
140.8 

148
148 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED CASH FLOW STATEMENT  

for the year ended 31 December 2020 

CONSOLIDATED CASH FLOW STATEMENT CONTINUED 
for the year ended 31 December 2020 

  Alternative performance measures† 
  Cash generated from operations before acquisition related items 
  Purchase of property, plant and equipment and software 
  Sale of property, plant and equipment  
  Payment of lease liabilities 
  Operating cash flow 

  Adjusted operating profit 
  Add back depreciation of right-of-use assets 
  Deduct payment of lease liabilities  
  Lease adjusted operating profit  

Cash conversion (operating cash flow as a  
percentage of lease adjusted operating profit) 

† See Note 3 on page 158 for further details of the alternative performance measures. 

Notes 

24 

10 
24 

2020  
£m 
968.3 
(33.1)
1.2 
(159.6)
776.8 

778.4 
134.8 
(159.6)
753.6 

2019  
£m   
814.1   
(36.9)  
8.1   
(151.6)  
633.7   

653.3   
128.1   
(151.6)  
629.8    

103% 

101%   

Cash flow from operating activities 

Profit before income tax  

Adjusted for: 

net finance expense 

customer relationships and brands amortisation 

acquisition related items 

non-recurring pension scheme charges 

Adjusted operating profit 

Adjustments: 

depreciation and software amortisation 

other non-cash items 

working capital movement 

Cash outflow from acquisition related items 

Income tax paid 

Cash inflow from operating activities 

Cash generated from operations before acquisition related items 

Cash flow from investing activities 

Interest received 

Purchase of property, plant and equipment and software 

Sale of property, plant and equipment 

Purchase of businesses 

Cash outflow from investing activities 

Cash flow from financing activities 

Interest paid excluding interest on lease liabilities 

Dividends paid 

Increase in borrowings 

Repayment of borrowings 

Realised (losses)/gains on foreign exchange contracts 

Payment of lease liabilities – principal 

Payment of lease liabilities – interest 

Proceeds from issue of ordinary shares to settle share options 

Proceeds from exercise of market purchase share options 

Purchase of employee trust shares  

Cash outflow from financing activities 

Cash and cash equivalents at start of year 

Increase in cash and cash equivalents 

Currency translation 

Cash and cash equivalents at end of year 

Notes 

2020  

£m 

2019  

£m 

555.7 

453.3 

6 

11 

4 

4 

27 

27 

27 

26 

9,11 

26 

19 

24 

24 

25 

62.8 

100.4 

42.7 

16.8 

778.4 

171.7 

13.2 

5.0 

968.3 

(24.3)

(153.8)

790.2 

15.1 

(33.1)

1.2 

(363.2)

(380.0)

(56.6)

(171.5)

444.5 

(133.5)

(37.1)

(137.1)

(22.5)

3.7 

37.0 

(49.1)

(122.2)

140.8 

288.0 

0.9 

429.7 

75.1 

107.3 

17.6 

– 

653.3 

160.0 

(3.5)

4.3 

814.1 

(19.2)

(125.6)

669.3 

9.8 

(36.9)

8.1 

(143.6)

(162.6)

(61.0)

(167.3)

75.5 

(173.7)

13.6 

(128.3)

(23.3)

5.7 

15.8 

(49.2)

(492.2)

144.2 

14.5 

(17.9)

140.8 

Increase in cash and cash equivalents 

288.0 

14.5 

148 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

149
149

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
NOTES 

1 Basis of preparation 
Bunzl plc (the ‘Company’) is a public company, which is limited by shares and is listed on the London Stock Exchange. The Company is 
incorporated and domiciled in the United Kingdom and is registered in England and Wales.  

a. Basis of accounting 
The consolidated financial statements for the year ended 31 December 2020 have been approved by the Board of directors of Bunzl plc. 
They are prepared in accordance with International Accounting Standards in conformity with the requirements of the Companies Act 2006 
(‘IFRS’) and the applicable legal requirements of the Companies Act 2006. In addition to complying with International Accounting 
Standards in conformity with the requirements of the Companies Act 2006, the consolidated financial statements also comply with 
International Financial Reporting Standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.  
The consolidated financial statements also comply fully with IFRSs as issued by the International Accounting Standards Board (IASB). 
They are prepared under the historical cost convention with the exception of certain items which are measured at fair value as described  
in the accounting policies below.  

(i) Going concern 
The directors, having reassessed the principal risks and uncertainties, consider it appropriate to adopt the going concern basis of 
accounting in the preparation of the financial statements. 

In reaching this conclusion, the directors noted the Group’s strong cash performance in the year and the substantial funding available to the 
Group as described in the Financial review. The directors also considered a range of different forecast scenarios for the 12 month period to 
the end of 28 February 2022 starting with a base case projection excluding any non-committed acquisition spend or changes in funding. 
The resilience of the Group to a range of possible downside scenarios was factored into the directors’ considerations through two different 
levels of stress testing against the base case projections. This included sensitising for the potential impacts of the Covid-19 pandemic; firstly 
reflecting lower trading activity in the foodservice and retail sectors for a period of six months; and secondly the possibility of the impact 
from the pandemic lasting for the remainder of the year, both resulting in lower profit and higher working capital. In all scenarios modelled 
the Group maintains sufficient funding headroom and is in compliance with its debt covenants throughout the period of assessment. The 
directors are therefore satisfied that the Group’s forecasts, which take into account reasonably possible changes in trading performance, 
show that there are no material uncertainties over going concern, including no anticipated breach of covenants, and therefore the going 
concern basis of preparation continues to be appropriate. 

(ii) Impact of Covid-19 on the financial statements at 31 December 2020 
The impact of the Covid-19 pandemic on the financial results for the Group for the year ended 31 December 2020 are detailed elsewhere in 
this report, notably in the Chief Executive Officer’s review and the Financial review. 

The Group’s accounting policies for inventories and trade and other receivables remain unchanged from those set out in the Company’s 
2019 statutory accounts. However, the Covid-19 pandemic has significantly increased the potential risks from credit losses on trade 
receivables and inventory, particularly in the businesses within the Group adversely affected by lockdown restrictions, notably in the 
foodservice and retail sectors. 

During 2020, the Group has seen a number of customers either entering insolvency processes or showing specific credit stress indicators 
that have impacted the recoverability of receivables and customer specific inventory particularly in the foodservice and retail sectors. This 
has resulted in a net charge of approximately £15m being taken during the year to reflect the risks around recoverability. In addition, there  
is a heightened risk of further recoverability issues with customers, mainly in these same sectors, as government support is withdrawn and 
the trading uncertainty continues. Consequently, the Group has taken an additional net charge of approximately £10m in the year relating to 
aged receivables and customer specific inventory for those customers identified as having a high or medium credit risk. The Group has also 
seen an increase in the level of slow moving inventory as the Covid-19 pandemic and the associated government imposed control measures 
have continued to impact customer demand across a range of market sectors. This has resulted in a net charge of approximately £15m in 
the year to increase slow moving inventory provisions. The resultant level of receivables and inventory provisions relative to the relevant 
total balances at the end of December 2020 are marginally below the levels seen in the global financial crisis in 2008. 

Impairment reviews of goodwill and customer relationships assets were completed towards the end of the year using cash flow projections 
which took into account the latest expectations about the recovery of businesses in the market sectors impacted by the pandemic. Further 
details of the impairment testing carried out are shown in Note 11. 

b. Newly adopted accounting policies 
There are no new standards or amendments to existing standards that are effective that have had a material impact on the Group, nor does 
the Group anticipate any new or revised standards and interpretations that are effective from 1 January 2021 and beyond to have a material 
impact on its consolidated results or financial position. 

150
150 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2019 

  
 
 
NOTES 

1 Basis of preparation 

a. Basis of accounting 

Bunzl plc (the ‘Company’) is a public company, which is limited by shares and is listed on the London Stock Exchange. The Company is 

incorporated and domiciled in the United Kingdom and is registered in England and Wales.  

The consolidated financial statements for the year ended 31 December 2020 have been approved by the Board of directors of Bunzl plc. 

They are prepared in accordance with International Accounting Standards in conformity with the requirements of the Companies Act 2006 

(‘IFRS’) and the applicable legal requirements of the Companies Act 2006. In addition to complying with International Accounting 

Standards in conformity with the requirements of the Companies Act 2006, the consolidated financial statements also comply with 

International Financial Reporting Standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.  

The consolidated financial statements also comply fully with IFRSs as issued by the International Accounting Standards Board (IASB). 

They are prepared under the historical cost convention with the exception of certain items which are measured at fair value as described  

in the accounting policies below.  

(i) Going concern 

The directors, having reassessed the principal risks and uncertainties, consider it appropriate to adopt the going concern basis of 

accounting in the preparation of the financial statements. 

In reaching this conclusion, the directors noted the Group’s strong cash performance in the year and the substantial funding available to the 

Group as described in the Financial review. The directors also considered a range of different forecast scenarios for the 12 month period to 

the end of 28 February 2022 starting with a base case projection excluding any non-committed acquisition spend or changes in funding. 

The resilience of the Group to a range of possible downside scenarios was factored into the directors’ considerations through two different 

levels of stress testing against the base case projections. This included sensitising for the potential impacts of the Covid-19 pandemic; firstly 

reflecting lower trading activity in the foodservice and retail sectors for a period of six months; and secondly the possibility of the impact 

from the pandemic lasting for the remainder of the year, both resulting in lower profit and higher working capital. In all scenarios modelled 

the Group maintains sufficient funding headroom and is in compliance with its debt covenants throughout the period of assessment. The 

directors are therefore satisfied that the Group’s forecasts, which take into account reasonably possible changes in trading performance, 

show that there are no material uncertainties over going concern, including no anticipated breach of covenants, and therefore the going 

concern basis of preparation continues to be appropriate. 

(ii) Impact of Covid-19 on the financial statements at 31 December 2020 

The impact of the Covid-19 pandemic on the financial results for the Group for the year ended 31 December 2020 are detailed elsewhere in 

this report, notably in the Chief Executive Officer’s review and the Financial review. 

foodservice and retail sectors. 

During 2020, the Group has seen a number of customers either entering insolvency processes or showing specific credit stress indicators 

that have impacted the recoverability of receivables and customer specific inventory particularly in the foodservice and retail sectors. This 

has resulted in a net charge of approximately £15m being taken during the year to reflect the risks around recoverability. In addition, there  

is a heightened risk of further recoverability issues with customers, mainly in these same sectors, as government support is withdrawn and 

the trading uncertainty continues. Consequently, the Group has taken an additional net charge of approximately £10m in the year relating to 

aged receivables and customer specific inventory for those customers identified as having a high or medium credit risk. The Group has also 

seen an increase in the level of slow moving inventory as the Covid-19 pandemic and the associated government imposed control measures 

have continued to impact customer demand across a range of market sectors. This has resulted in a net charge of approximately £15m in 

the year to increase slow moving inventory provisions. The resultant level of receivables and inventory provisions relative to the relevant 

total balances at the end of December 2020 are marginally below the levels seen in the global financial crisis in 2008. 

Impairment reviews of goodwill and customer relationships assets were completed towards the end of the year using cash flow projections 

which took into account the latest expectations about the recovery of businesses in the market sectors impacted by the pandemic. Further 

details of the impairment testing carried out are shown in Note 11. 

b. Newly adopted accounting policies 

There are no new standards or amendments to existing standards that are effective that have had a material impact on the Group, nor does 

the Group anticipate any new or revised standards and interpretations that are effective from 1 January 2021 and beyond to have a material 

impact on its consolidated results or financial position. 

2 Accounting policies 
The accounting policies set out below have, unless otherwise stated, been applied consistently to all periods presented in the consolidated 
financial statements. 

a. Basis of consolidation  
(i) Subsidiaries 
Subsidiaries are entities controlled by the Group. Control exists when the Group is either exposed or has rights to variable returns from  
its involvement with the entity and has the ability to affect those returns through its power over the entity. Subsidiaries are included in the 
consolidated financial statements from the date that control commences until the date that control ceases. A list of all of the Company’s 
subsidiary undertakings is included in the Related undertakings note in the Shareholder information section on pages 212 to 217 and is 
subject to audit. The results of all of the subsidiary undertakings are included in full in these consolidated financial statements. 

(ii) Business combinations 
The acquisition method of accounting is used to account for the acquisition of subsidiaries. Identifiable assets acquired and liabilities and 
contingent liabilities assumed in a business combination are measured initially at fair value at the acquisition date. The consideration paid 
or payable in respect of acquisitions comprises amounts paid on completion and deferred consideration, excluding payments which are 
contingent on the continued employment of former owners of businesses acquired. The excess of the consideration over the fair value of  
the identifiable net assets acquired is recorded as goodwill. Payments that are contingent on future employment and transaction costs and 
expenses such as professional fees are charged to the income statement. 

When less than 100% of the issued share capital of a subsidiary is acquired and the acquisition includes an option to purchase the 
remaining share capital of the subsidiary, the anticipated acquisition method is applied, where judged appropriate to do so based on the 
risks and rewards associated with the option to purchase, meaning that no non-controlling interest is recognised. A liability is carried on  
the balance sheet equal to the fair value of the option and this is revised to fair value at each reporting date with differences being recorded 
in acquisition related items in the income statement. 

(iii) Disposal of businesses 
Where a subsidiary undertaking is sold, the profit or loss on disposal is calculated as the difference between the aggregate of the fair  
value of the consideration received and the carrying amount of the assets and liabilities of the subsidiary on the date of disposal less any 
transaction costs relating to the disposal. On the disposal of a subsidiary with assets and liabilities denominated in foreign currency, the 
cumulative translation difference associated with that subsidiary in the translation reserve is credited or debited to the profit or loss on 
disposal recognised in the income statement. Cash received on disposal of businesses is shown within investing activities in the 
Consolidated cash flow statement, net of cash and cash equivalents disposed of and transaction costs. 

The Group’s accounting policies for inventories and trade and other receivables remain unchanged from those set out in the Company’s 

2019 statutory accounts. However, the Covid-19 pandemic has significantly increased the potential risks from credit losses on trade 

receivables and inventory, particularly in the businesses within the Group adversely affected by lockdown restrictions, notably in the 

(iv) Transactions eliminated on consolidation 
Intragroup balances and any unrealised gains and losses or income and expenses arising from intragroup transactions are eliminated in 
preparing the consolidated financial statements. 

b. Foreign currency 
Transactions in foreign currencies are recorded at the rate of exchange at the date of the transaction. Monetary assets and liabilities 
denominated in foreign currencies at the balance sheet date are translated at the exchange rate prevailing at that date. Foreign exchange 
differences arising on translation are recognised in the income statement, unless they qualify for cash flow or net investment hedge 
accounting treatment, in which case the effective portion is recognised directly in other comprehensive income. 

Assets and liabilities of foreign operations are translated at the exchange rate prevailing at the balance sheet date. Income and expenses  
of foreign operations are translated at average exchange rates. All resulting exchange differences, including exchange differences arising 
from the translation of borrowings and other financial instruments designated as hedges of such balances, are recognised directly in other 
comprehensive income and accumulated in the translation reserve. Differences that have arisen since 1 January 2004, the date of transition 
to IFRS, are presented in this separate component of equity. 

c. Revenue 
The Group is principally engaged in the delivery of goods to customers representing a single performance obligation which is satisfied upon 
delivery of the relevant goods. Revenue related to the provision of services is recognised when the service is provided, which for the majority 
of the Group’s service revenue represents a single performance obligation. Revenue is not recognised if there is significant uncertainty 
regarding recovery of the consideration due. 

Revenue is valued at invoiced amounts, excluding sales taxes and including estimates for variable consideration where relevant, such as 
returns and discounts, for which a liability is recognised as required. Returns and early settlement discount liabilities are based on 
experience over an appropriate period whereas volume discount liabilities are based on agreements with customers and expected volumes.  

d. Cost of goods sold  
Cost of goods sold consists of the cost of the inventories sold or disposed of in the period where the cost of inventories is net of supplier 
rebate income related to those inventories.  

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Notes continued 

2 Accounting policies continued 
e. Supplier rebates 
The Group has various rebate arrangements with a number of suppliers. Some of these arrangements are based on the volume of products 
purchased and others are based on the volume of products sold. Supplier rebate income is recognised in cost of goods sold concurrent with 
the sale of the inventories to which it relates and is calculated by reference to the expected consideration receivable from each rebate 
arrangement. Substantially all supplier rebate income is unconditional and non-judgemental. Supplier rebate income is not recognised if 
there is significant uncertainty regarding recovery of the amount due. Supplier rebate income accrued but not yet received is included in 
other receivables.  

f. Share based payments 
The Group operates a number of equity settled share based payment compensation plans. Details of these plans are outlined in Note 18 and 
the Directors’ remuneration report. The total expected expense is based on the fair value of options and other share based incentives on the 
grant date, calculated using a valuation model, and is spread over the expected vesting period with a corresponding credit to equity.  

g. Leases 
The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is initially measured 
at cost, comprising the initial amount of the lease liability plus any initial direct costs incurred and any lease payments made at or before the 
lease commencement date, less any lease incentives received. The right-of-use asset is subsequently depreciated using the straight line 
method from the commencement date to the earlier of the end of the useful life of the asset or the end of the lease term. The lease liability is 
initially measured at the present value of the lease payments that are not paid at the commencement date, discounted using the interest rate 
implicit in the lease. If that rate cannot readily be determined, as is the case in the vast majority of the leasing activities of the Group, the 
lessee’s incremental borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an 
asset in a similar economic environment with similar terms and conditions. The lease liability is subsequently measured at amortised cost 
using the effective interest method. It is remeasured when there is a change in future lease payments arising from a change in an index/rate 
or a change in the Group’s assessment of whether it will exercise an extension or termination option. When the lease liability is remeasured, 
a corresponding adjustment is made to the right-of-use asset.  

Judgements are involved in determining the lease term, particularly because termination options are included in a number of property 
leases across the Group to facilitate operational flexibility. The majority of termination options held are exercisable only by the Group and 
not by the respective lessor. In determining the lease term, management considers all facts and circumstances that create an economic 
incentive to exercise a termination option. Periods after the date of a termination option are only included in the lease term if it is reasonably 
certain that the lease will not be terminated. The assessment of the lease term is reviewed if a significant event or a significant change in 
circumstances occurs that is within the control of the Group.  

Payments associated with short term leases and leases of low value assets are recognised on a straight line basis as an expense in profit or 
loss. Short term leases are leases with a lease term of 12 months or less. Low value assets are assets with a value of less than £5,000 when 
new, typically small items of IT equipment, office equipment and office furniture.  

h. Income tax 
Income tax in the income statement comprises current and deferred tax. Income tax is recognised in the income statement except to the 
extent that it relates to items recognised directly in equity or other comprehensive income. 

Current tax is the expected tax payable or recoverable on the taxable income or loss for the year using tax rates enacted or substantively 
enacted at the balance sheet date and any adjustments in respect of prior years. Current tax payable is recognised when it is probable that 
the Group will be required to settle the obligation. The Group’s policy for accounting for current tax payable or receivable where it is 
uncertain is described in more detail in Note 2y – Sources of estimation uncertainty part (v) – Taxation. 

Deferred tax is provided using the balance sheet liability method providing for temporary differences arising between tax bases and carrying 
amounts in the consolidated financial statements. Deferred tax is measured at the tax rates that are expected to be applied to temporary 
differences when they reverse, based on the laws that have been enacted or substantively enacted at the balance sheet date. 

Deferred tax is not recognised for the following temporary differences: goodwill not deductible for tax purposes, the initial recognition of 
assets and liabilities that affect neither accounting nor taxable profits and differences relating to investments in subsidiaries to the extent 
that they will probably not reverse in the foreseeable future and where the Company controls the timing of the reversal. A deferred tax asset 
is recognised only to the extent that it is probable that future taxable profit will be available against which the temporary difference can  
be utilised.  

i. Property, plant and equipment 
Property, plant and equipment is stated at historical cost less accumulated depreciation and any impairment losses. The carrying values of 
property, plant and equipment are periodically reviewed for impairment when events or changes in circumstances indicate that the carrying 
values may not be recoverable. Where parts of an item of property, plant and equipment have different useful lives, they are accounted for as 
separate items. 

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Notes continued 

2 Accounting policies continued 

e. Supplier rebates 

other receivables.  

f. Share based payments 

g. Leases 

The Group has various rebate arrangements with a number of suppliers. Some of these arrangements are based on the volume of products 

purchased and others are based on the volume of products sold. Supplier rebate income is recognised in cost of goods sold concurrent with 

the sale of the inventories to which it relates and is calculated by reference to the expected consideration receivable from each rebate 

arrangement. Substantially all supplier rebate income is unconditional and non-judgemental. Supplier rebate income is not recognised if 

there is significant uncertainty regarding recovery of the amount due. Supplier rebate income accrued but not yet received is included in 

The Group operates a number of equity settled share based payment compensation plans. Details of these plans are outlined in Note 18 and 

the Directors’ remuneration report. The total expected expense is based on the fair value of options and other share based incentives on the 

grant date, calculated using a valuation model, and is spread over the expected vesting period with a corresponding credit to equity.  

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is initially measured 

at cost, comprising the initial amount of the lease liability plus any initial direct costs incurred and any lease payments made at or before the 

lease commencement date, less any lease incentives received. The right-of-use asset is subsequently depreciated using the straight line 

method from the commencement date to the earlier of the end of the useful life of the asset or the end of the lease term. The lease liability is 

initially measured at the present value of the lease payments that are not paid at the commencement date, discounted using the interest rate 

implicit in the lease. If that rate cannot readily be determined, as is the case in the vast majority of the leasing activities of the Group, the 

lessee’s incremental borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an 

asset in a similar economic environment with similar terms and conditions. The lease liability is subsequently measured at amortised cost 

using the effective interest method. It is remeasured when there is a change in future lease payments arising from a change in an index/rate 

or a change in the Group’s assessment of whether it will exercise an extension or termination option. When the lease liability is remeasured, 

a corresponding adjustment is made to the right-of-use asset.  

Judgements are involved in determining the lease term, particularly because termination options are included in a number of property 

leases across the Group to facilitate operational flexibility. The majority of termination options held are exercisable only by the Group and 

not by the respective lessor. In determining the lease term, management considers all facts and circumstances that create an economic 

incentive to exercise a termination option. Periods after the date of a termination option are only included in the lease term if it is reasonably 

certain that the lease will not be terminated. The assessment of the lease term is reviewed if a significant event or a significant change in 

circumstances occurs that is within the control of the Group.  

Payments associated with short term leases and leases of low value assets are recognised on a straight line basis as an expense in profit or 

loss. Short term leases are leases with a lease term of 12 months or less. Low value assets are assets with a value of less than £5,000 when 

new, typically small items of IT equipment, office equipment and office furniture.  

h. Income tax 

Income tax in the income statement comprises current and deferred tax. Income tax is recognised in the income statement except to the 

extent that it relates to items recognised directly in equity or other comprehensive income. 

Current tax is the expected tax payable or recoverable on the taxable income or loss for the year using tax rates enacted or substantively 

enacted at the balance sheet date and any adjustments in respect of prior years. Current tax payable is recognised when it is probable that 

the Group will be required to settle the obligation. The Group’s policy for accounting for current tax payable or receivable where it is 

uncertain is described in more detail in Note 2y – Sources of estimation uncertainty part (v) – Taxation. 

Deferred tax is provided using the balance sheet liability method providing for temporary differences arising between tax bases and carrying 

amounts in the consolidated financial statements. Deferred tax is measured at the tax rates that are expected to be applied to temporary 

differences when they reverse, based on the laws that have been enacted or substantively enacted at the balance sheet date. 

Deferred tax is not recognised for the following temporary differences: goodwill not deductible for tax purposes, the initial recognition of 

assets and liabilities that affect neither accounting nor taxable profits and differences relating to investments in subsidiaries to the extent 

that they will probably not reverse in the foreseeable future and where the Company controls the timing of the reversal. A deferred tax asset 

is recognised only to the extent that it is probable that future taxable profit will be available against which the temporary difference can  

Property, plant and equipment is stated at historical cost less accumulated depreciation and any impairment losses. The carrying values of 

property, plant and equipment are periodically reviewed for impairment when events or changes in circumstances indicate that the carrying 

values may not be recoverable. Where parts of an item of property, plant and equipment have different useful lives, they are accounted for as 

be utilised.  

i. Property, plant and equipment 

separate items. 

152 

2 Accounting policies continued 
j. Depreciation 
Depreciation is charged to the income statement on a straight line basis to write off cost less estimated residual value over the assets’ 
estimated remaining useful lives. The estimated useful lives are as follows:  

Buildings 
Plant and machinery 
Fixtures, fittings and equipment 
Freehold land 

 50 years (or depreciated over life of lease if shorter than 50 years) 
3 to 12 years 
 3 to 12 years 
 Not depreciated 

Assets’ residual values, useful lives and depreciation methods are reviewed, and adjusted if appropriate, at each balance sheet date. 

k. Intangible assets 
(i) Goodwill 
Acquisitions are accounted for using the acquisition method. As permitted by IFRS 1 ‘First-time Adoption of International Financial 
Reporting Standards’, the Group chose to apply IFRS 3 ‘Business Combinations’ from 1 January 2004 and elected not to restate previous 
business combinations. For acquisitions made before 1 January 2004, goodwill represents the amount previously recorded under UK 
Generally Accepted Accounting Practice (‘UK GAAP’). For acquisitions that occurred between 1 January 2004 and 31 December 2009, 
goodwill represents the cost of the business combination in excess of the fair value of the identifiable assets, liabilities and contingent 
liabilities acquired. For acquisitions that have occurred on or after 1 January 2010, goodwill represents the cost of the business combination 
(excluding payments contingent on future employment and transaction costs and expenses) in excess of the fair value of the identifiable 
assets, liabilities and contingent liabilities acquired. Goodwill is allocated to cash generating units (‘CGUs’) and is tested annually for 
impairment. Negative goodwill arising on acquisition is recognised immediately in the income statement. 

(ii) Customer relationships and brands 
Customer relationships and brands intangible assets acquired in a business combination are recognised on acquisition and recorded  
at fair value. Subsequent to initial recognition, customer relationships and brands intangible assets are stated at cost less accumulated 
amortisation and any impairment losses. Amortisation is charged to the income statement on a straight line basis over the estimated useful 
economic lives which range from 10 to 19 years. 

(iii) Software 
Software is stated at historical cost less accumulated amortisation and any impairment losses. The carrying values of software are 
periodically reviewed for impairment when events or changes in circumstances indicate that the carrying values may not be recoverable. 
Amortisation is charged to the income statement on a straight line basis over the estimated useful economic lives which range from 3 to  
10 years. 

l. Impairment 
The carrying amounts of the Group’s assets are reviewed annually to determine if there is any indication of impairment. If any such 
indication exists, the assets’ recoverable amounts are estimated. The recoverable amounts of assets carried at amortised cost are calculated 
as the present value of estimated future cash flows, discounted at appropriate pre-tax discount rates. The recoverable amounts of other 
assets are the greater of their fair value less the costs of disposal and the value in use. In assessing the value in use, the estimated future 
cash flows are discounted to their present values using appropriate pre-tax discount rates. Impairment losses are recognised when the 
carrying amount of an asset or CGU exceeds its recoverable amount, with impairment losses being recognised in the income statement.  

m. Inventories 
Inventories are valued at the lower of cost and net realisable value. The cost of inventories is based on the first-in first-out principle and 
comprises the purchase price, net of any related supplier volume rebates, plus import duties and other taxes, inbound freight and haulage 
costs and other related costs incurred to bring the product to its present location and condition. Net realisable value is the estimated selling 
price in the ordinary course of business, less the estimated cost of completion and estimated cost necessary to make the sale. Provision is 
made for obsolete, slow moving or defective items where appropriate. 

n. Trade and other receivables 
Trade and other receivables are initially measured at fair value, which for trade receivables is equal to the consideration expected to be 
received from the satisfaction of performance obligations, plus any directly attributable transaction costs. Subsequent to initial recognition 
these assets are measured at amortised cost less any provision for impairment losses including expected credit losses. In accordance with 
IFRS 9 ‘Financial Instruments’ the Group applies the simplified approach to measuring expected credit losses which uses a lifetime expected 
loss allowance for all trade receivables. To measure the expected credit losses, trade receivables have been grouped based on shared credit 
risk characteristics such as the ageing of the debt and the credit risk of the customers. An historical credit loss rate is then calculated for each 
group and adjusted to reflect expectations about future credit losses. Inputs and assumptions used for expected credit loss provisions are 
based on local operating company historical experience and expectations about future credit losses. The Group does not have any significant 
contract assets. 

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Financial statements 
 
 
 
 
 
Notes continued 

2 Accounting policies continued 
o. Trade and other payables 
Trade and other payables are initially measured at fair value including any directly attributable transaction costs. Subsequent to initial 
recognition these liabilities are measured at amortised cost. The Group has contract liabilities in the form of deferred income which arises 
from consideration received in advance of the satisfaction of performance obligations.  

p. Financial instruments  
Classification and measurement 
Under IFRS 9, financial instruments are initially measured at fair value with subsequent measurement depending upon the classification of 
the instrument. IFRS 13 ‘Fair Value Measurement’ defines fair value as the price that would be received to sell an asset or paid to transfer a 
liability in an orderly transaction between market participants at the measurement date.  

All non-derivative financial assets and liabilities are subsequently held at amortised cost unless they are in a fair value hedge relationship. 
Financial assets and liabilities held in a fair value hedge relationship are held at amortised cost with a fair value adjustment with subsequent 
changes in this fair value adjustment recorded in the income statement.  

Derivatives and hedging activities 
Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to their  
fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is 
designated as a hedging instrument and, if so, the nature of the item being hedged. The Group designates certain derivatives as either: 

•  a hedge of the fair value of recognised assets or liabilities or a firm commitment (‘fair value hedge’); 

•  a hedge of a particular risk associated with the cash flows of recognised assets and liabilities and highly probable forecast transactions 

(‘cash flow hedge’); or 

•  a hedge of a net investment in a foreign operation (‘net investment hedge’). 

The Group documents its risk management objectives and strategy for undertaking its hedge transactions. At inception of hedge 
relationships, the Group documents the economic relationship between the hedging instruments and the hedged items.  

The fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged item is more 
than 12 months and as a current asset or liability when the remaining maturity of the hedged item is 12 months or less.  

(i) Fair value hedge 
Where a derivative instrument is designated and qualifies as a hedge of a recognised asset or liability, all changes in the fair value of the 
derivative are recognised immediately in the income statement within finance expense. The carrying value of the hedged item is adjusted by 
the change in fair value that is attributable to the risk being hedged with changes recognised in the income statement, also within finance 
expense. The gain or loss relating to any ineffective portion of the hedging arrangement is recognised immediately in the income statement. 

If the hedge relationship is de-designated, then from the point of de-designation there is no further fair valuing of the hedged item.  
Any previous adjustment to the carrying amount of the hedged item is amortised over the remaining maturity of the hedged item. 

(ii) Cash flow hedge 
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in the cash 
flow hedge reserve within equity. The gain or loss relating to any ineffective portion is recognised immediately in the income statement. 

Where a derivative instrument is designated and qualifies as a hedge of a forecast transaction, only the change in fair value of the forward 
contract related to the spot component is designated as the hedging instrument. Gains or losses relating to the effective portion of the 
change in the spot component of the forward contract are initially recognised in the cash flow hedge reserve within equity. The change  
in the forward element of the contract that relates to the hedged item is recognised in the income statement.  

Gains or losses accumulated in equity are reclassified to the income statement when the hedged item affects profit or loss or to the non-
financial asset when the hedged item results in the recognition of a non-financial asset with the deferred gains or losses ultimately being 
recognised in the income statement as the non-financial asset affects profit or loss. 

When a hedging instrument expires, any cumulative deferred gain/loss in equity relating to that instrument remains in equity until the 
forecast transaction occurs at which point it is reclassified to the income statement. When the forecast transaction is no longer expected  
to occur, the cumulative deferred gain/loss recorded in equity is immediately reclassified to the income statement. 

(iii) Net investment hedge 
Foreign currency differences arising on the retranslation of a financial liability designated as a hedge of a net investment in foreign operations 
are recognised directly in equity to the extent the hedge is effective and are accumulated in a separate reserve within equity. To the extent that 
the hedge is ineffective such differences are recognised in the income statement.  

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Notes continued 

2 Accounting policies continued 

o. Trade and other payables 

p. Financial instruments  

Classification and measurement 

Trade and other payables are initially measured at fair value including any directly attributable transaction costs. Subsequent to initial 

recognition these liabilities are measured at amortised cost. The Group has contract liabilities in the form of deferred income which arises 

from consideration received in advance of the satisfaction of performance obligations.  

Under IFRS 9, financial instruments are initially measured at fair value with subsequent measurement depending upon the classification of 

the instrument. IFRS 13 ‘Fair Value Measurement’ defines fair value as the price that would be received to sell an asset or paid to transfer a 

liability in an orderly transaction between market participants at the measurement date.  

All non-derivative financial assets and liabilities are subsequently held at amortised cost unless they are in a fair value hedge relationship. 

Financial assets and liabilities held in a fair value hedge relationship are held at amortised cost with a fair value adjustment with subsequent 

changes in this fair value adjustment recorded in the income statement.  

Derivatives and hedging activities 

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to their  

fair value at the end of each reporting period. The accounting for subsequent changes in fair value depends on whether the derivative is 

designated as a hedging instrument and, if so, the nature of the item being hedged. The Group designates certain derivatives as either: 

•  a hedge of the fair value of recognised assets or liabilities or a firm commitment (‘fair value hedge’); 

•  a hedge of a particular risk associated with the cash flows of recognised assets and liabilities and highly probable forecast transactions 

(‘cash flow hedge’); or 

•  a hedge of a net investment in a foreign operation (‘net investment hedge’). 

The Group documents its risk management objectives and strategy for undertaking its hedge transactions. At inception of hedge 

relationships, the Group documents the economic relationship between the hedging instruments and the hedged items.  

The fair value of a hedging derivative is classified as a non-current asset or liability when the remaining maturity of the hedged item is more 

than 12 months and as a current asset or liability when the remaining maturity of the hedged item is 12 months or less.  

(i) Fair value hedge 

Where a derivative instrument is designated and qualifies as a hedge of a recognised asset or liability, all changes in the fair value of the 

derivative are recognised immediately in the income statement within finance expense. The carrying value of the hedged item is adjusted by 

the change in fair value that is attributable to the risk being hedged with changes recognised in the income statement, also within finance 

expense. The gain or loss relating to any ineffective portion of the hedging arrangement is recognised immediately in the income statement. 

If the hedge relationship is de-designated, then from the point of de-designation there is no further fair valuing of the hedged item.  

Any previous adjustment to the carrying amount of the hedged item is amortised over the remaining maturity of the hedged item. 

(ii) Cash flow hedge 

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in the cash 

flow hedge reserve within equity. The gain or loss relating to any ineffective portion is recognised immediately in the income statement. 

Where a derivative instrument is designated and qualifies as a hedge of a forecast transaction, only the change in fair value of the forward 

contract related to the spot component is designated as the hedging instrument. Gains or losses relating to the effective portion of the 

change in the spot component of the forward contract are initially recognised in the cash flow hedge reserve within equity. The change  

in the forward element of the contract that relates to the hedged item is recognised in the income statement.  

Gains or losses accumulated in equity are reclassified to the income statement when the hedged item affects profit or loss or to the non-

financial asset when the hedged item results in the recognition of a non-financial asset with the deferred gains or losses ultimately being 

recognised in the income statement as the non-financial asset affects profit or loss. 

When a hedging instrument expires, any cumulative deferred gain/loss in equity relating to that instrument remains in equity until the 

forecast transaction occurs at which point it is reclassified to the income statement. When the forecast transaction is no longer expected  

to occur, the cumulative deferred gain/loss recorded in equity is immediately reclassified to the income statement. 

(iii) Net investment hedge 

Foreign currency differences arising on the retranslation of a financial liability designated as a hedge of a net investment in foreign operations 

are recognised directly in equity to the extent the hedge is effective and are accumulated in a separate reserve within equity. To the extent that 

the hedge is ineffective such differences are recognised in the income statement.  

2 Accounting policies continued 
(iv) Other derivative instruments 
Certain derivative instruments do not qualify for hedge accounting. Changes in the fair value of any derivative instrument that do not qualify 
for hedge accounting are recognised immediately in the income statement. 

q. Cash and cash equivalents 
Cash and cash equivalents, as reported in the cash flow statement, comprises cash at bank and in hand and bank overdrafts. Cash at bank 
and in hand includes cash balances and short term deposits with maturities of three months or less from the date the deposit is made.  

r. Net debt 
Net debt is defined as interest bearing loans and borrowings adjusted for the fair value of interest rate swaps on fixed interest rate 
borrowings and other derivatives managing the interest rate risk and currency profile less cash and cash equivalents. 

s. Provisions 
A provision is recognised in the balance sheet when the Group has a present legal or constructive obligation as a result of a past event that 
can be reliably measured and it is probable that an outflow of economic benefits will be required to settle the obligation. If the effect is 
material, provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects risks specific to the liability. 

t. Investment in own shares 
The cost of shares held either directly (treasury shares) or indirectly (employee benefit trust shares) is deducted from equity. Repurchased 
shares are classified as treasury shares and are presented as a deduction from total equity. When treasury shares are subsequently sold or 
reissued, the amount received is recognised as an increase in equity and the resulting surplus or deficit on the transaction is recognised in 
retained earnings.  

At each reporting date the Group remeasures the value of the shares held in the employee benefit trust to present them in the own shares 
reserve at the market value of those shares at the reporting date. This is done through a reclassification from retained earnings to the own 
shares reserve. This movement has no effect on the actual numbers of shares held by the employee benefit trust. 

u. Retirement benefits 
(i) Defined contribution pension schemes 
A defined contribution pension scheme is a post-employment benefit scheme under which the Company pays fixed contributions into a 
separate fund and will have no legal or constructive obligation to pay further contributions if the fund does not hold sufficient assets to pay 
all employee benefits relating to employee service in the current and prior periods. Obligations for contributions to defined contribution 
pension schemes are recognised as an expense in the income statement in the periods during which services are rendered by employees. 

(ii) Defined benefit pension schemes 
A defined benefit pension scheme is a post-employment benefit plan other than a defined contribution pension scheme. Defined benefit 
pension schemes are recognised on the balance sheet as a defined benefit pension asset or a defined benefit pension liability based on the 
difference between the fair value of pension scheme assets and the present value of pension scheme liabilities. 

The present value of pension scheme liabilities is calculated by a qualified actuary using the projected unit method by estimating the 
amount of future benefit that employees have earned in return for their service in the current and prior periods, discounted using the rate 
applicable to AA rated corporate bonds that have a similar maturity and currency to the pension scheme liabilities. The fair value of any 
pension scheme assets (at bid price) is deducted from the present value of pension scheme liabilities to determine the net deficit or surplus 
of each scheme. Remeasurements arising from defined benefit pension schemes comprise actuarial gains and losses on pension scheme 
liabilities and the actual return on pension scheme assets excluding amounts already included in net interest. The net actuarial gain or loss 
for the year is recorded in full in the statement of comprehensive income. 

Current service cost, past service cost or gain and gains and losses on any settlements and curtailments are credited or charged to the 
income statement. Past service cost is recognised immediately to the extent benefits are already vested. Net interest on the net defined 
benefit pension liability or asset is calculated by applying the discount rate used to measure the defined benefit pension scheme deficit or 
surplus at the beginning of the year to the net defined benefit pension liability or asset at the beginning of the year. Net interest is recorded 
within finance expense or finance income in the income statement. 

When the valuation of a defined benefit pension scheme results in a surplus, the recognised defined benefit pension asset is limited to the 
present value of benefits available in the form of any future refunds from the pension scheme or reductions in future contributions and takes 
into account the adverse effect of any minimum funding requirements. 

v. Dividends 
The interim dividend is recognised in the statement of changes in equity in the period in which it is paid and the final dividend in the period 
in which it is approved by shareholders at the Annual General Meeting. 

154 

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Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

155
155

Financial statements 
 
 
 
 
 
Notes continued 

2 Accounting policies continued 
w. Hyperinflationary economies 
Where the Group has operations in countries to which hyperinflation accounting applies, the financial statements of the business concerned 
are accounted for under IAS 29 ‘Financial Reporting in Hyperinflationary Economies’.  

x. Judgements made in applying the Group’s accounting policies  
In the course of preparing the financial statements, other than judgements involved in determining lease terms under the application  
of IFRS 16 ‘Leases’ and in determining estimates and assumptions (see Note 2y below), no other judgements have been made in the 
process of applying the Group’s accounting policies that have had a significant effect on the amounts recognised in the financial statements.  

In measuring its right-of-use assets and lease liabilities, management is required to make judgements, particularly in relation to lease 
termination options. Periods after the date of a termination option are only included in the lease term if it is reasonably certain that the lease 
will not be terminated. While management determine lease terms across the Group on a case-by-case basis, if different judgements were 
applied relating to a number of leases, it could have a significant effect on the overall amounts recognised in the financial statements.  

y. Sources of estimation uncertainty 
In applying the Group’s accounting policies various transactions and balances are valued using estimates or assumptions. Should these 
estimates or assumptions prove incorrect, there may be an impact on the following year’s financial statements. As at 31 December 2020, 
sources of estimation uncertainty where there was a significant risk of material adjustment to the carrying amounts of assets and liabilities 
within the next financial year were limited to the following items: 

(i) Accounting for business combinations 
Part of the Company’s strategy is to grow through acquisitions. Acquisitions are accounted for using the acquisition method as described in 
the business combinations accounting policy, Note 2a(ii), and the goodwill accounting policy, Note 2k(i). This includes the determination of 
fair values for assets and liabilities acquired, including the separate identification of intangible assets, which use assumptions and estimates 
and are therefore subjective. The Group has developed a process to meet the requirements of IFRS 3 including the separate identification of 
customer relationships and brands intangible assets based on estimated future performance and customer attrition rates. This formal process 
is applied to each acquisition and involves an assessment of the assets acquired and liabilities assumed with assistance provided by external 
valuation specialists where appropriate. Until this assessment is complete, the allocation period remains open up to a maximum of 12 months 
from the relevant acquisition date. The process applied is described in Note 26. 

(ii) Recoverability of goodwill, customer relationships and brands intangible assets 
As noted above, part of the Company’s strategy is to grow through acquisitions which has led to material goodwill, customer relationships 
and brands intangible assets being recognised on the balance sheet. Goodwill, which is allocated across CGUs, is tested annually to 
determine if there is any indication of impairment by comparing the carrying amount of the goodwill to the recoverable amount of the CGU 
to which it has been allocated. Assumptions and estimates are used to determine the recoverable amount of each CGU, principally based  
on the present value of estimated future cash flows. Actual performance may differ from management’s expectations. The estimates and 
assumptions used in performing impairment testing are described in Note 11. Customer relationships and brands intangible assets are also 
reviewed annually for indicators of impairment and if an indicator of impairment exists then similar recoverability testing, involving the use 
of estimates and assumptions, is performed for the business to which the customer relationships and brands intangible assets relate. The 
useful economic lives of customer relationships and brands intangible assets are also reviewed at least annually, with any revisions to the 
original estimated useful economic lives accounted for prospectively. As at 31 December 2020 the goodwill balance was £1,494.6m (2019: 
£1,403.6m), the amount of customer relationships intangible assets was £912.7m (2019: £864.9m) and the amount of brands intangible 
assets was £12.5m (2019: £nil). 

(iii) Defined benefit pension schemes 
The measurement of the present value of defined benefit pension scheme liabilities involves the use of various actuarial assumptions.  
The Group uses independent actuarial experts to assist with the estimation of the discount rates, inflation rates and longevity assumptions 
used for the measurement of defined benefit pension scheme liabilities but the actual liabilities could be materially different. The main risks 
to which the Group is exposed in relation to the valuation of the defined benefit pension schemes are described in Note 22. The Group’s net 
pension deficit balance as at 31 December 2020 was £44.8m (2019: £36.0m). 

(iv) Trade receivables and inventory provisions 
Due to the uncertainty created by the Covid-19 pandemic, trade receivables and inventory provisions are considered to be a source of 
estimation uncertainty. The Group has seen a number of customers either entering insolvency processes or illustrating specific credit stress 
indicators that impact the recoverability of receivables and customer specific inventory in the foodservice and retail sectors and there is a 
heightened risk of further recoverability issues with customers, mainly in the foodservice and retail sectors, as government support is 
withdrawn and the trading uncertainty continues. The Group has also seen an increase in the level of slow moving inventory as the  
Covid-19 pandemic and the associated government imposed control measures have continued to impact customer demand across a  
range of market sectors. As at 31 December 2020, the Group carried trade receivables provisions of £35.2m (2019: £23.9m) and provisions 
for slow moving, obsolete or defective inventories of £132.5m (2019: £80.3m). 

156
156 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
2 Accounting policies continued 
(v) Taxation 
The Group operates in many countries and is therefore subject to tax laws in a number of different tax jurisdictions. The amount of tax 
payable or receivable on profits or losses for any period is subject to the agreement of the tax authority in each respective jurisdiction and 
the tax liability or asset position is open to review for several years after the relevant accounting period ends. In determining the provisions 
for income taxes, management is required to make assumptions based on interpretations of tax statute and case law, which it does after 
taking account of professional advice and prior experience. 

The majority of the Group’s tax payable balance of £77.7m (2019: £83.4m) relates to provisions for uncertain tax matters. Uncertainties  
in respect of enquiries and additional tax assessments raised by tax authorities are measured by management according to the guidance 
provided by IFRIC 23 ‘Uncertainty over Income Tax Treatments’ but the amounts ultimately payable or receivable may differ from the 
amounts of any provisions recognised in the consolidated financial statements as a result of the estimates and assumptions used. 

The principal uncertainty relates to the legal arguments between the European Commission (‘the Commission’) and HM Government over 
whether part of the UK’s tax regime is contrary to European Union State aid provisions. The Group, as well as HM Government and many 
other tax payers, have filed appeals to the EU General Court (‘EU Court’) on this issue but no hearing date has yet been set. A payment of  
up to £37m could be payable to HM Revenue & Customs (‘HMRC’) in 2021, but any such amount paid will be refunded in the event of a 
favourable EU Court ruling on this matter. The Group considers it to be more likely than not that the EU Court decision will find the UK tax 
regime did not amount to State aid and on that basis has not provided for any liability. It is, however, possible that a decision will be 
received within the next year and that the decision will favour the Commission. In that case a material liability would arise of an amount 
estimated to be up to £37m.  

Other than the risk noted above, management does not consider there to be any additional significant risks of material adjustment within 
the next financial year because tax provisions cover a range of matters across multiple tax jurisdictions with a variety of timescales before 
such matters are expected to be concluded. 

Notes continued 

2 Accounting policies continued 

w. Hyperinflationary economies 

Where the Group has operations in countries to which hyperinflation accounting applies, the financial statements of the business concerned 

are accounted for under IAS 29 ‘Financial Reporting in Hyperinflationary Economies’.  

x. Judgements made in applying the Group’s accounting policies  

In the course of preparing the financial statements, other than judgements involved in determining lease terms under the application  

of IFRS 16 ‘Leases’ and in determining estimates and assumptions (see Note 2y below), no other judgements have been made in the 

process of applying the Group’s accounting policies that have had a significant effect on the amounts recognised in the financial statements.  

In measuring its right-of-use assets and lease liabilities, management is required to make judgements, particularly in relation to lease 

termination options. Periods after the date of a termination option are only included in the lease term if it is reasonably certain that the lease 

will not be terminated. While management determine lease terms across the Group on a case-by-case basis, if different judgements were 

applied relating to a number of leases, it could have a significant effect on the overall amounts recognised in the financial statements.  

y. Sources of estimation uncertainty 

In applying the Group’s accounting policies various transactions and balances are valued using estimates or assumptions. Should these 

estimates or assumptions prove incorrect, there may be an impact on the following year’s financial statements. As at 31 December 2020, 

sources of estimation uncertainty where there was a significant risk of material adjustment to the carrying amounts of assets and liabilities 

within the next financial year were limited to the following items: 

(i) Accounting for business combinations 

Part of the Company’s strategy is to grow through acquisitions. Acquisitions are accounted for using the acquisition method as described in 

the business combinations accounting policy, Note 2a(ii), and the goodwill accounting policy, Note 2k(i). This includes the determination of 

fair values for assets and liabilities acquired, including the separate identification of intangible assets, which use assumptions and estimates 

and are therefore subjective. The Group has developed a process to meet the requirements of IFRS 3 including the separate identification of 

customer relationships and brands intangible assets based on estimated future performance and customer attrition rates. This formal process 

is applied to each acquisition and involves an assessment of the assets acquired and liabilities assumed with assistance provided by external 

valuation specialists where appropriate. Until this assessment is complete, the allocation period remains open up to a maximum of 12 months 

from the relevant acquisition date. The process applied is described in Note 26. 

(ii) Recoverability of goodwill, customer relationships and brands intangible assets 

As noted above, part of the Company’s strategy is to grow through acquisitions which has led to material goodwill, customer relationships 

and brands intangible assets being recognised on the balance sheet. Goodwill, which is allocated across CGUs, is tested annually to 

determine if there is any indication of impairment by comparing the carrying amount of the goodwill to the recoverable amount of the CGU 

to which it has been allocated. Assumptions and estimates are used to determine the recoverable amount of each CGU, principally based  

on the present value of estimated future cash flows. Actual performance may differ from management’s expectations. The estimates and 

assumptions used in performing impairment testing are described in Note 11. Customer relationships and brands intangible assets are also 

reviewed annually for indicators of impairment and if an indicator of impairment exists then similar recoverability testing, involving the use 

of estimates and assumptions, is performed for the business to which the customer relationships and brands intangible assets relate. The 

useful economic lives of customer relationships and brands intangible assets are also reviewed at least annually, with any revisions to the 

original estimated useful economic lives accounted for prospectively. As at 31 December 2020 the goodwill balance was £1,494.6m (2019: 

£1,403.6m), the amount of customer relationships intangible assets was £912.7m (2019: £864.9m) and the amount of brands intangible 

assets was £12.5m (2019: £nil). 

(iii) Defined benefit pension schemes 

The measurement of the present value of defined benefit pension scheme liabilities involves the use of various actuarial assumptions.  

The Group uses independent actuarial experts to assist with the estimation of the discount rates, inflation rates and longevity assumptions 

used for the measurement of defined benefit pension scheme liabilities but the actual liabilities could be materially different. The main risks 

to which the Group is exposed in relation to the valuation of the defined benefit pension schemes are described in Note 22. The Group’s net 

pension deficit balance as at 31 December 2020 was £44.8m (2019: £36.0m). 

(iv) Trade receivables and inventory provisions 

Due to the uncertainty created by the Covid-19 pandemic, trade receivables and inventory provisions are considered to be a source of 

estimation uncertainty. The Group has seen a number of customers either entering insolvency processes or illustrating specific credit stress 

indicators that impact the recoverability of receivables and customer specific inventory in the foodservice and retail sectors and there is a 

heightened risk of further recoverability issues with customers, mainly in the foodservice and retail sectors, as government support is 

withdrawn and the trading uncertainty continues. The Group has also seen an increase in the level of slow moving inventory as the  

Covid-19 pandemic and the associated government imposed control measures have continued to impact customer demand across a  

range of market sectors. As at 31 December 2020, the Group carried trade receivables provisions of £35.2m (2019: £23.9m) and provisions 

for slow moving, obsolete or defective inventories of £132.5m (2019: £80.3m). 

156 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

157
157

Financial statements 
 
 
 
 
 
 
 
Notes continued 

3 Alternative performance measures 
In addition to the various performance measures defined under IFRS, the Group reports a number of other measures that are designed to 
assist with the understanding of the underlying performance of the Group and its businesses. These measures are not defined under IFRS 
and, as a result, do not comply with Generally Accepted Accounting Practice (‘GAAP’) and are therefore known as ‘alternative performance 
measures’. Accordingly, these measures, which are not designed to be a substitute for any of the IFRS measures of performance, may not be 
directly comparable with other companies’ alternative performance measures. The principal alternative performance measures used within the 
consolidated financial statements and the location of the reconciliation to equivalent IFRS measures are shown and defined in the table below: 

Adjusted operating  
profit 

Operating margin 
Adjusted profit  
before income tax 

Adjusted profit for  
the year 

Effective tax rate 

Operating profit before customer relationships and brands amortisation, acquisition related items, non-
recurring pension scheme charges and profit or loss on disposal of businesses (reconciled in the following 
tables and in the Consolidated income statement) 
Adjusted operating profit as a percentage of revenue 
Profit before income tax, customer relationships and brands amortisation, acquisition related items, non-
recurring pension scheme charges and profit or loss on disposal of businesses (reconciled in the following 
tables) 
Profit for the year before customer relationships and brands amortisation, acquisition related items, non-
recurring pension scheme charges, profit or loss on disposal of businesses and the associated tax (reconciled 
in the following tables) 
Tax on adjusted profit before income tax as a percentage of adjusted profit before income tax (reconciled in 
Note 7) 
Adjusted profit for the year divided by the weighted average number of ordinary shares in issue (reconciled in 
the following tables and in Note 8) 
Adjusted profit for the year divided by the diluted weighted average number of ordinary shares (reconciled in 
Note 8) 

Adjusted earnings  
per share 
Adjusted diluted  
earnings per share 
Operating cash flow  Cash generated from operations before acquisition related items after deducting purchases of property, plant 

Free cash flow 
Lease adjusted 
operating profit 
Cash conversion 

Return on average 
operating capital 

Return on invested  
capital 

EBITDA 

Net debt excluding 
lease liabilities 
Constant exchange  
rates 

and equipment and software and adding back the proceeds from the sale of property, plant and equipment and 
software and deducting the payment of lease liabilities (as shown in the Consolidated cash flow statement) 
Operating cash flow after deducting payments for tax and net interest excluding interest on lease liabilities 
Adjusted operating profit after adding back the depreciation of right-of-use assets and deducting the payment 
of lease liabilities (as shown in the Consolidated cash flow statement) 
Operating cash flow as a percentage of lease adjusted operating profit (as shown in the Consolidated cash flow 
statement) 
The ratio of adjusted operating profit to the average of the month end operating capital employed (being 
property, plant and equipment, right-of-use assets, software, inventories and trade and other receivables less 
trade and other payables) 
The ratio of adjusted operating profit to the average of the month end invested capital (being equity after adding 
back net debt, lease liabilities, net defined benefit pension scheme liabilities, cumulative customer relationships and 
brands amortisation, acquisition related items and amounts written off goodwill, net of the associated tax) 
Adjusted operating profit on a historical GAAP basis, before depreciation of property, plant and equipment and 
software amortisation and after adjustments as permitted by the Group’s debt covenants, principally to exclude 
share option charges and to annualise for the effect of acquisitions and disposal of businesses 
Net debt excluding the carrying value of lease liabilities (reconciled in Note 25) 

Growth rates at constant exchange rates are calculated by retranslating the results for the year ended  
31 December 2019 at the average rates for the year ended 31 December 2020 so that they can be compared 
without the distorting impact of changes caused by foreign exchange translation. The principal exchange rates 
used for 2020 and 2019 can be found in the Financial review on page 76 

These alternative performance measures exclude the charge for customer relationships and brands amortisation, acquisition related items,  
non-recurring pension scheme charges, profit or loss on disposal of businesses and any associated tax, where relevant.  

Acquisition related items comprise deferred consideration payments relating to the retention of former owners of businesses acquired, 
transaction costs and expenses, adjustments to previously estimated earn outs, customer relationships asset impairment charges, goodwill 
impairment charges and interest on acquisition related income tax. Customer relationships and brands amortisation, acquisition related 
items and any associated tax are considered by management to form part of the total spend on acquisitions or are non-cash items resulting 
from acquisitions. The non-recurring pension scheme charges relate to non-recurring charges arising from the Group’s participation in a 
number of defined benefit pension schemes. In the year ended 31 December 2020, these non-recurring pension scheme charges comprise  

158
158 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
3 Alternative performance measures continued 
the costs relating to the Group’s decision to withdraw from three multi-employer pension plans in North America and a charge relating to 
the equalisation of guaranteed minimum pensions between male and female members on historical transfer values out of the Group’s UK 
defined benefit pension scheme following the outcome of the High Court judgment in November 2020 in the case of Lloyds Banking Group 
Pension Trustees Limited vs Lloyds Bank plc. None of these items relate to the underlying operating performance of the business and, as a 
result, they distort comparability between businesses and reporting periods. Accordingly, these items are not taken into account by 
management when assessing the results of the business and are removed in calculating the profitability measures by which management 
assesses the performance of the Group. 

Other alternative performance measures, including the Group’s key performance indicators which are set out and defined on pages 32  
and 33, are used to monitor the performance of the Group and a number of these are based on, or derived from, the alternative performance 
measures noted above. All alternative performance measures have been calculated consistently with the methods applied in the 
consolidated financial statements for the year ended 31 December 2019. 

Reconciliation of alternative performance measures to IFRS measures 
The principal profit related alternative performance measures, being adjusted operating profit, adjusted profit before income tax, adjusted 
profit for the year and adjusted earnings per share, are reconciled to the most directly reconcilable statutory measures in the tables below. 

Year ended 31 December 2020 

Adjusted operating profit 
Finance income 
Finance expense 
Adjusted profit before income tax 
Tax on adjusted profit 
Adjusted profit for the year 

Alternative 
 performance 
 measures 
£m 
778.4 
10.4 
(73.2)
715.6 
(165.1)
550.5 

Customer 
relationships 
and brands 
amortisation 
£m 
(100.4)

Adjusting items 

Acquisition 
 related 
items 
£m 
(42.7)

Non-recurring 
pension scheme 
 charges 
£m 
(16.8)

(100.4)
24.5 
(75.9)

(42.7)
10.7 
(32.0)

(16.8)
4.2 
(12.6)

Statutory 
measures 
£m   

618.5  Operating profit 
10.4  Finance income 
(73.2) Finance expense 
555.7  Profit before income tax 
(125.7) Income tax 
430.0  Profit for the year 

Cash conversion 

Operating cash flow as a percentage of lease adjusted operating profit (as shown in the Consolidated cash flow 

Adjusted earnings per share 

164.9p 

(22.7)p

(9.6)p

(3.8)p

128.8p  Basic earnings per share 

Return on average 

The ratio of adjusted operating profit to the average of the month end operating capital employed (being 

operating capital 

property, plant and equipment, right-of-use assets, software, inventories and trade and other receivables less 

Year ended 31 December 2019 

Adjusted operating profit 
Finance income 
Finance expense 
Adjusted profit before income tax 
Tax on adjusted profit 
Adjusted profit for the year 

Alternative 
 performance 
 measures 
£m 
653.3 
12.4 
(87.5)
578.2 
(137.6)
440.6 

Customer 
relationships 
and brands  
amortisation 
£m 
(107.3)

Adjusting items 

Acquisition 
 related 
items 
£m 
(17.6) 

Non-recurring 
pension scheme 
 charges 
£m 
– 

(107.3)
29.1 
(78.2)

(17.6) 
4.4 
(13.2) 

Adjusted earnings per share 

132.2p

(23.4)p

(4.0)p 

Statutory 
measures 
£m   

528.4  Operating profit 
12.4  Finance income 
(87.5) Finance expense 
453.3  Profit before income tax 
(104.1) Income tax 
349.2  Profit for the year 

104.8p  Basic earnings per share 

– 
– 
– 

– 

Notes continued 

3 Alternative performance measures 

In addition to the various performance measures defined under IFRS, the Group reports a number of other measures that are designed to 

assist with the understanding of the underlying performance of the Group and its businesses. These measures are not defined under IFRS 

and, as a result, do not comply with Generally Accepted Accounting Practice (‘GAAP’) and are therefore known as ‘alternative performance 

measures’. Accordingly, these measures, which are not designed to be a substitute for any of the IFRS measures of performance, may not be 

directly comparable with other companies’ alternative performance measures. The principal alternative performance measures used within the 

consolidated financial statements and the location of the reconciliation to equivalent IFRS measures are shown and defined in the table below: 

Adjusted operating  

Operating profit before customer relationships and brands amortisation, acquisition related items, non-

profit 

recurring pension scheme charges and profit or loss on disposal of businesses (reconciled in the following 

Operating margin 

Adjusted operating profit as a percentage of revenue 

tables and in the Consolidated income statement) 

Adjusted profit  

Profit before income tax, customer relationships and brands amortisation, acquisition related items, non-

before income tax 

recurring pension scheme charges and profit or loss on disposal of businesses (reconciled in the following 

Adjusted profit for  

Profit for the year before customer relationships and brands amortisation, acquisition related items, non-

the year 

recurring pension scheme charges, profit or loss on disposal of businesses and the associated tax (reconciled 

Effective tax rate 

Tax on adjusted profit before income tax as a percentage of adjusted profit before income tax (reconciled in 

tables) 

Note 7) 

in the following tables) 

Adjusted earnings  

Adjusted profit for the year divided by the weighted average number of ordinary shares in issue (reconciled in 

per share 

the following tables and in Note 8) 

Adjusted diluted  

Adjusted profit for the year divided by the diluted weighted average number of ordinary shares (reconciled in 

earnings per share 

Note 8) 

Operating cash flow  Cash generated from operations before acquisition related items after deducting purchases of property, plant 

Free cash flow 

Lease adjusted 

operating profit 

and equipment and software and adding back the proceeds from the sale of property, plant and equipment and 

software and deducting the payment of lease liabilities (as shown in the Consolidated cash flow statement) 

Operating cash flow after deducting payments for tax and net interest excluding interest on lease liabilities 

Adjusted operating profit after adding back the depreciation of right-of-use assets and deducting the payment 

of lease liabilities (as shown in the Consolidated cash flow statement) 

statement) 

trade and other payables) 

Return on invested  

The ratio of adjusted operating profit to the average of the month end invested capital (being equity after adding 

back net debt, lease liabilities, net defined benefit pension scheme liabilities, cumulative customer relationships and 

brands amortisation, acquisition related items and amounts written off goodwill, net of the associated tax) 

Adjusted operating profit on a historical GAAP basis, before depreciation of property, plant and equipment and 

software amortisation and after adjustments as permitted by the Group’s debt covenants, principally to exclude 

share option charges and to annualise for the effect of acquisitions and disposal of businesses 

Net debt excluding 

Net debt excluding the carrying value of lease liabilities (reconciled in Note 25) 

capital 

EBITDA 

lease liabilities 

Constant exchange  

Growth rates at constant exchange rates are calculated by retranslating the results for the year ended  

rates 

31 December 2019 at the average rates for the year ended 31 December 2020 so that they can be compared 

without the distorting impact of changes caused by foreign exchange translation. The principal exchange rates 

used for 2020 and 2019 can be found in the Financial review on page 76 

These alternative performance measures exclude the charge for customer relationships and brands amortisation, acquisition related items,  

non-recurring pension scheme charges, profit or loss on disposal of businesses and any associated tax, where relevant.  

Acquisition related items comprise deferred consideration payments relating to the retention of former owners of businesses acquired, 

transaction costs and expenses, adjustments to previously estimated earn outs, customer relationships asset impairment charges, goodwill 

impairment charges and interest on acquisition related income tax. Customer relationships and brands amortisation, acquisition related 

items and any associated tax are considered by management to form part of the total spend on acquisitions or are non-cash items resulting 

from acquisitions. The non-recurring pension scheme charges relate to non-recurring charges arising from the Group’s participation in a 

number of defined benefit pension schemes. In the year ended 31 December 2020, these non-recurring pension scheme charges comprise  

158 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

159
159

Financial statements 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Notes continued 

4 Segment analysis 
The Group results are reported as four business areas based on geographical regions which are reviewed regularly by the Company’s  
chief operating decision maker, the Board of directors. The principal results reviewed for each business area are revenue and adjusted 
operating profit.  

Year ended 31 December 2020 

North  
America  
£m 

Continental  
Europe  
£m 

UK &  
Ireland  
£m 

Rest of the  
World  
£m 

  Revenue 

5,843.8 

2,127.3 

1,287.7 

Corporate  
£m 

Total 
£m 

10,111.1   

238.1 

(35.6)
(8.1)

68.6 

(8.8)
(7.2)

852.3 

104.2 

(16.2)
(19.0)

194.4 

52.6 

69.0 

7.1 
8.7 
20.7 
31.0 
2.1 
4.8 

6.1 
4.8 
34.4 
21.3 
1.7 
0.8 

4.6 
3.3 
13.9 
15.7 
1.0 
1.3 

(28.2)

(0.4)

(28.6)

0.3 
0.1 
– 
0.5 
0.2 
0.2 

Continental  
Europe  
£m 

UK &  
Ireland  
£m 

Rest of the  
World  
£m 

Corporate  
£m 

1,829.8 

1,242.1 

182.1 

(40.9)
(5.9)

135.3 

87.1 

(8.2)
(2.0)

76.9 

781.6 

61.6 

(21.4)
(3.1)

37.1 

(21.1)

(21.1)

395.7 

(39.8)
(8.4)
(16.4)

331.1 

6.3 
9.7 
31.1 
66.3 
3.7 
3.2 

North  
America  
£m 

5,473.2 

343.6 

(36.8)
(6.6)

300.2 

  Adjusted operating profit/(loss)  

  Customer relationships and brands amortisation  
  Acquisition related items 
  Non-recurring pensions scheme charges 

  Operating profit/(loss) 
  Finance income 
  Finance expense 

  Profit before income tax 

  Adjusted profit before income tax 

  Income tax 

  Profit for the year 

  Purchase of property, plant and equipment 
  Depreciation of property, plant and equipment 
  Additions to right-of-use assets 
  Depreciation of right-of-use assets 
  Purchase of software 
  Software amortisation 

Year ended 31 December 2019 

  Revenue 

  Adjusted operating profit/(loss)  

  Customer relationships and brands amortisation  
  Acquisition related items 

  Operating profit/(loss) 
  Finance income 
  Finance expense 

  Profit before income tax 

  Adjusted profit before income tax 

  Income tax 

  Profit for the year 

  Purchase of property, plant and equipment 
  Depreciation of property, plant and equipment 
  Additions to right-of-use assets 
  Depreciation of right-of-use assets 
  Purchase of software 
  Software amortisation  

8.8 
8.8 
56.6 
61.8 
4.8 
2.4 

8.8 
8.2 
29.2 
29.9 
2.1 
2.6 

5.7 
4.1 
12.4 
20.4 
1.4 
0.9 

3.7 
3.3 
7.0 
15.5 
1.5 
1.3 

0.1 
0.1 
– 
0.5 
– 
0.2 

778.4   

(100.4)  
(42.7)  
(16.8)  

618.5   
10.4   
(73.2)  

555.7   

715.6   

(125.7)  

430.0   

24.4   
26.6   
100.1   
134.8   
8.7   
10.3   

Total 
£m 

9,326.7   

653.3   

(107.3)  
(17.6)  

528.4   
12.4   
(87.5)  

453.3   

578.2   

(104.1)  
349.2   

27.1   
24.5   
105.2   
128.1   
9.8   
7.4   

160
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Bunzl plc Annual Report 2020 

  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
The Group results are reported as four business areas based on geographical regions which are reviewed regularly by the Company’s  

chief operating decision maker, the Board of directors. The principal results reviewed for each business area are revenue and adjusted 

North  

America  

£m 

Continental  

Europe  

£m 

UK &  

Ireland  

£m 

5,843.8 

2,127.3 

1,287.7 

238.1 

(35.6)

(8.1)

68.6 

(8.8)

(7.2)

Rest of the  

World  

£m 

852.3 

104.2 

(16.2)

(19.0)

194.4 

52.6 

69.0 

Corporate  

£m 

Total 

£m 

Notes continued 

4 Segment analysis 

operating profit.  

Year ended 31 December 2020 

  Revenue 

  Adjusted operating profit/(loss)  

  Customer relationships and brands amortisation  

  Acquisition related items 

  Non-recurring pensions scheme charges 

  Operating profit/(loss) 

  Finance income 

  Finance expense 

  Profit before income tax 

  Adjusted profit before income tax 

  Income tax 

  Profit for the year 

  Purchase of property, plant and equipment 

  Depreciation of property, plant and equipment 

  Additions to right-of-use assets 

  Depreciation of right-of-use assets 

  Purchase of software 

  Software amortisation 

Year ended 31 December 2019 

  Revenue 

  Adjusted operating profit/(loss)  

  Customer relationships and brands amortisation  

  Acquisition related items 

  Operating profit/(loss) 

  Finance income 

  Finance expense 

  Profit before income tax 

  Adjusted profit before income tax 

  Income tax 

  Profit for the year 

395.7 

(39.8)

(8.4)

(16.4)

331.1 

6.3 

9.7 

31.1 

66.3 

3.7 

3.2 

North  

America  

£m 

5,473.2 

343.6 

(36.8)

(6.6)

300.2 

  Purchase of property, plant and equipment 

  Depreciation of property, plant and equipment 

  Additions to right-of-use assets 

  Depreciation of right-of-use assets 

  Purchase of software 

  Software amortisation  

8.8 

8.8 

56.6 

61.8 

4.8 

2.4 

8.8 

8.2 

29.2 

29.9 

2.1 

2.6 

7.1 

8.7 

20.7 

31.0 

2.1 

4.8 

182.1 

(40.9)

(5.9)

135.3 

6.1 

4.8 

34.4 

21.3 

1.7 

0.8 

87.1 

(8.2)

(2.0)

76.9 

5.7 

4.1 

12.4 

20.4 

1.4 

0.9 

4.6 

3.3 

13.9 

15.7 

1.0 

1.3 

Rest of the  

World  

£m 

781.6 

61.6 

(21.4)

(3.1)

37.1 

3.7 

3.3 

7.0 

15.5 

1.5 

1.3 

(28.2)

(0.4)

(28.6)

0.3 

0.1 

– 

0.5 

0.2 

0.2 

(21.1)

(21.1)

0.1 

0.1 

0.5 

– 

– 

0.2 

10,111.1   

778.4   

(100.4)  

(42.7)  

(16.8)  

618.5   

10.4   

(73.2)  

555.7   

715.6   

(125.7)  

430.0   

24.4   

26.6   

100.1   

134.8   

8.7   

10.3   

653.3   

(107.3)  

(17.6)  

528.4   

12.4   

(87.5)  

453.3   

578.2   

(104.1)  

349.2   

27.1   

24.5   

105.2   

128.1   

9.8   

7.4   

4 Segment analysis continued 

Acquisition related items 
Deferred consideration payments relating to the retention of former owners of businesses acquired 
Transaction costs and expenses 
Adjustments to previously estimated earn outs 
Interest on acquisition related income tax 

Goodwill impairment charges (Note 11) 
Customer relationships impairment charges (Note 11) 

2020  
£m 
13.2 
7.3 
1.0 
– 
21.5 
12.1 
9.1 
42.7 

2019 
£m 
13.3 
4.1 
(0.3)
0.5 
17.6 
– 
– 
17.6 

Reportable segments are determined based on quantitative thresholds in accordance with IFRS 8 ‘Operating Segments’. The three business 
areas of North America, Continental Europe and UK & Ireland are operating segments that meet the quantitative thresholds for reportable 
segments and are therefore disclosed separately above. The Rest of the World business area contains businesses in Latin America and Asia 
Pacific which individually do not meet the quantitative thresholds for separate disclosure as reportable segments. Rest of the World is 
therefore an ‘other’ segment that is disclosed above as a reportable segment as this information is considered to be useful to users of the 
financial statements and it also helps to reconcile the results of the reportable segments to the Group’s consolidated results. 

The revenue presented relates to external customers. Sales between the business areas are not material. Each of the business areas 
supplies a range of products to customers operating primarily in the grocery, foodservice, safety, cleaning & hygiene, retail and healthcare 
market sectors but results are not monitored on this basis. The performance of the four business areas is assessed by reference to adjusted 
operating profit and this measure also represents the segment results for the purposes of reporting in accordance with IFRS 8. Debt and 
associated interest is managed at a Group level and therefore has not been allocated across the business areas.  

In the year ended 31 December 2020 the Group had no customer that represented 10% or more of total Group revenue (2019: no customers).  

As noted above, the businesses within each operating segment operate in a number of different countries and sell products across a range 
of market sectors, with the vast majority of revenue generated from the delivery of goods to customers. The following table provides a 
breakdown of revenue by market sector. The other category covers a wide range of market sectors, none of which is sufficiently material  
to warrant separate disclosure.  

Continental  

Europe  

£m 

UK &  

Ireland  

£m 

1,829.8 

1,242.1 

Corporate  

£m 

Total 

£m 

9,326.7   

Revenue by market sector 
Grocery 
Foodservice 
Safety 
Cleaning & hygiene 
Retail 
Healthcare 
Other 

2020  
£m 
2,590.3 
2,500.2 
1,426.1 
1,320.3 
1,021.1 
1,008.7 
244.4 
10,111.1 

2019 
£m 
2,399.8 
2,710.9 
1,208.7 
1,110.9 
1,036.3 
618.6 
241.5 
9,326.7 

Revenue attributable to the UK, the parent company’s country of domicile, for the year ended 31 December 2020 was £1,192.6m, 
representing 12% of the Group’s total (2019: £1,143.5m, representing 12% of the Group’s total). Revenue attributable to foreign countries in 
total was £8,918.5m, representing 88% of the Group’s total (2019: £8,183.2m, representing 88% of the Group’s total). Six foreign countries 
account for the majority of the revenue attributable to foreign countries, these being USA, Canada, France, the Netherlands, Australia and 
Brazil. These six foreign countries account for 75% of the Group’s revenue (2019: 74%). 

Non-current assets attributable to the UK, the parent company’s country of domicile, for the year ended 31 December 2020 was £441.2m, 
representing 15% of the Group’s total (2019: £418.8m, representing 15% of the Group’s total). Non-current assets attributable to foreign 
countries in total was £2,596.7m, representing 85% of the Group’s total (2019: £2,449.3m, representing 85% of the Group’s total). Six foreign 
countries account for the majority of the non-current assets attributable to foreign countries, these being USA, Canada, France, the 
Netherlands, Australia and Brazil. These six foreign countries account for 66% of the Group’s total non-current assets (2019: 65%). 

160 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

161
161

Financial statements 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

4 Segment analysis continued 
The table below reconciles segment assets and liabilities to the Group’s total assets and total liabilities. Unallocated assets and liabilities 
include corporate assets and liabilities, tax assets and liabilities, cash at bank and in hand, bank overdrafts, interest bearing loans and 
borrowings, derivative financial assets and liabilities and defined benefit pension assets and liabilities.  

At 31 December 2020 

Segment assets 
Unallocated assets 
Total assets 

Segment liabilities 
Unallocated liabilities 
Total liabilities 

At 31 December 2019 

Segment assets 
Unallocated assets 
Total assets 

Segment liabilities 
Unallocated liabilities 
Total liabilities 

North 
America  
£m 
 2,597.2 

Continental  
Europe  
£m 
 1,669.9  

UK &  
Ireland  
£m 
 930.1  

Rest of the 
World  
£m 
640.3  

2,597.2  

1,669.9  

930.1  

640.3  

 1,063.1  

 599.7  

 524.8  

206.3  

1,063.1  

599.7  

524.8  

206.3  

Unallocated  
£m 

991.9  
 991.9  

2,516.4  
 2,516.4  

North 
America  
£m 
2,246.2 

Continental  
Europe  
£m 
1,567.6 

UK &  
Ireland  
£m 
809.8 

Rest of the 
World  
£m 
640.0 

Unallocated  
£m 

2,246.2 

1,567.6 

809.8 

640.0 

880.0 

522.8 

421.3 

173.4 

880.0 

522.8 

421.3 

173.4 

5 Analysis of operating income and expenses 

Cost of goods sold 
Employee costs (Note 23) 
Depreciation of property, plant and equipment (Note 9) 
Depreciation of right-of-use assets (Note 10)  
Amortisation of intangible assets (Note 11) 
Acquisition related items (Note 4) 
Non-recurring pension scheme charges (Note 22) 
Net impairment losses on trade receivables (Note 13) 
Loss/(profit) on disposal of property, plant and equipment 
Expense relating to short term leases and low value assets 
Lease and sublease income  
Other operating expenses 
Net operating expenses 

Total  
£m 
5,837.5  
991.9  
6,829.4  

2,393.9  
2,516.4  
4,910.3  

Total  
£m 
5,263.6 
656.4 
5,920.0 

1,997.5 
2,178.2 
4,175.7 

2019  
£m 
7,033.2 
873.8 
24.5 
128.1 
114.7 
17.6 
– 
6.0 
(4.7)
7.1 
(2.6)
600.6 
8,798.3 

656.4 
656.4 

2,178.2 
2,178.2 

2020  
£m 
7,526.3 
935.1 
26.6 
134.8 
110.7 
42.7 
16.8 
15.9 
0.8 
8.0 
(2.1)
677.0 
9,492.6 

Cost of goods sold consists of the cost of the inventories sold or disposed of in the period where the cost of inventories is net of supplier 
rebate income related to those inventories.  

Non-recurring pension scheme charges for the year ended 31 December 2020 of £16.8m (2019: £nil) comprise a £16.4m charge relating  
to the cost of the Group’s withdrawal from three multi-employer pension plans in North America and a £0.4m charge relating to the 
equalisation of guaranteed minimum pension between male and female members on historical transfer values out of the Group’s UK 
defined benefit pension schemes following the outcome of the High Court judgment in November 2020 in the case of Lloyds Banking Group 
Pension Trustees Limited vs Lloyds Bank plc. Further details on these charges are shown in Note 22. 

162
162 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4 Segment analysis continued 

The table below reconciles segment assets and liabilities to the Group’s total assets and total liabilities. Unallocated assets and liabilities 

include corporate assets and liabilities, tax assets and liabilities, cash at bank and in hand, bank overdrafts, interest bearing loans and 

borrowings, derivative financial assets and liabilities and defined benefit pension assets and liabilities.  

Notes continued 

At 31 December 2020 

Segment assets 

Unallocated assets 

Total assets 

Segment liabilities 

Unallocated liabilities 

Total liabilities 

At 31 December 2019 

Segment assets 

Unallocated assets 

Total assets 

Segment liabilities 

Unallocated liabilities 

Total liabilities 

5 Analysis of operating income and expenses 

Cost of goods sold 

Employee costs (Note 23) 

Depreciation of property, plant and equipment (Note 9) 

Depreciation of right-of-use assets (Note 10)  

Amortisation of intangible assets (Note 11) 

Acquisition related items (Note 4) 

Non-recurring pension scheme charges (Note 22) 

Net impairment losses on trade receivables (Note 13) 

Loss/(profit) on disposal of property, plant and equipment 

Expense relating to short term leases and low value assets 

Lease and sublease income  

Other operating expenses 

Net operating expenses 

North 

America  

£m 

Continental  

Europe  

£m 

 2,597.2 

 1,669.9  

UK &  

Ireland  

£m 

 930.1  

Rest of the 

World  

Unallocated  

£m 

£m 

640.3  

2,597.2  

1,669.9  

930.1  

640.3  

 1,063.1  

 599.7  

 524.8  

206.3  

1,063.1  

599.7  

524.8  

206.3  

North 

America  

£m 

2,246.2 

Continental  

Europe  

£m 

1,567.6 

UK &  

Ireland  

£m 

809.8 

Rest of the 

£m 

640.0 

World  

Unallocated  

2,246.2 

1,567.6 

809.8 

640.0 

880.0 

522.8 

421.3 

173.4 

880.0 

522.8 

421.3 

173.4 

Total  

£m 

5,837.5  

991.9  

6,829.4  

2,393.9  

2,516.4  

4,910.3  

Total  

£m 

5,263.6 

656.4 

5,920.0 

1,997.5 

2,178.2 

4,175.7 

873.8 

24.5 

128.1 

114.7 

17.6 

– 

6.0 

(4.7)

7.1 

(2.6)

991.9  

 991.9  

2,516.4  

 2,516.4  

£m 

656.4 

656.4 

2,178.2 

2,178.2 

935.1 

26.6 

134.8 

110.7 

42.7 

16.8 

15.9 

0.8 

8.0 

(2.1)

2020  

£m 

2019  

£m 

7,526.3 

7,033.2 

677.0 

600.6 

9,492.6 

8,798.3 

Cost of goods sold consists of the cost of the inventories sold or disposed of in the period where the cost of inventories is net of supplier 

rebate income related to those inventories.  

Non-recurring pension scheme charges for the year ended 31 December 2020 of £16.8m (2019: £nil) comprise a £16.4m charge relating  

to the cost of the Group’s withdrawal from three multi-employer pension plans in North America and a £0.4m charge relating to the 

equalisation of guaranteed minimum pension between male and female members on historical transfer values out of the Group’s UK 

defined benefit pension schemes following the outcome of the High Court judgment in November 2020 in the case of Lloyds Banking Group 

Pension Trustees Limited vs Lloyds Bank plc. Further details on these charges are shown in Note 22. 

5 Analysis of operating income and expenses continued 

Auditors’ remuneration 
Audit of these financial statements 
Amounts receivable by the Company’s auditors* in respect of: 
audit of financial statements of subsidiaries of the Company 
audit related assurance services 
all other services 

Total auditors’ remuneration 

* Including their associates. 

UK  
£m 
0.5 

Overseas  
£m 
– 

0.4 
0.1 
0.1 
1.1 

3.0 
– 
– 
3.0 

2020 
Total  
£m 
0.5   

3.4   
0.1   
0.1   
4.1   

UK  
£m 
0.5 

Overseas  
£m 
– 

0.4 
0.1 
0.1 
1.1 

2.6 
– 
– 
2.6 

2019 
Total  
£m 
0.5 

3.0 
0.1 
0.1 
3.7 

Audit related assurance services comprise the review of the half yearly financial report for the six months ended 30 June. All other services 
comprise other non-audit work which was permissible in accordance with the Company’s policy and the prevailing regulations concerning 
the provision of non-audit services by the Company’s external auditors. It is the Company’s policy to assess the non-audit services to be 
performed by the Company’s auditors on a case-by-case basis to ensure adherence to the prevailing ethical standards and regulations. 
Other firms are normally used by the Company to provide non-audit services. However, if the provision of a service by the Company’s 
auditors is permitted and adequate safeguards are in place, it is sometimes appropriate for this additional work to be carried out by the 
Company’s auditors. 

The Audit Committee, which consists entirely of independent non-executive directors, reviews and approves the level and type of non-audit 
work which the external auditors perform, including the fees paid for such work, to ensure that the auditors’ objectivity and independence 
are not compromised. Further information is set out in the Audit Committee’s report on pages 108 to 113. 

6 Finance income/(expense) 

Interest on cash and cash equivalents 
Interest income from foreign exchange contracts  
Net interest income on defined benefit pension schemes in surplus  
Interest related to income tax 
Other finance income 
Finance income 

Interest on loans and overdrafts 
Lease interest expense  
Interest expense from foreign exchange contracts 
Net interest expense on defined benefit pension schemes in deficit 
Fair value loss on US private placement notes and senior bond in a hedge relationship  
Fair value gain on interest rate swaps in a hedge relationship  
Foreign exchange gain/(loss) on intercompany funding 
Foreign exchange (loss)/gain on external debt and foreign exchange forward contracts  
Interest related to income tax 
Other finance expense  
Finance expense 
Net finance expense 

2020 
£m 
2.6 
5.3 
0.3 
0.1 
2.1 
10.4 

(44.2)
(22.5)
(2.4)
(1.0)
(15.2)
15.4 
3.5 
(4.0)
(1.1)
(1.7)
(73.2)
(62.8)

2019  
£m 
4.4 
7.2 
0.2 
– 
0.6 
12.4 

(56.6)
(23.3)
(3.9)
(1.3)
(10.7)
10.8  
(42.6)
42.7  
(1.5)
(1.1)
(87.5)
(75.1)

The foreign exchange gain on intercompany funding arises as a result of the retranslation of foreign currency intercompany loans. This gain 
on intercompany funding is substantially matched by the foreign exchange loss on external debt and foreign exchange forward contracts 
not in a hedge relationship which minimises the foreign currency exposure in the income statement.  

162 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

163
163

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

7 Income tax  

Current tax on profit 

current year 
adjustments in respect of prior years 

Deferred tax on profit 

current year 
adjustments in respect of prior years 

Income tax on profit  

2020 
£m 

161.1 
(12.5)
148.6 

(19.7)
(3.2)
(22.9)
125.7 

2019  
£m 

122.8 
(7.8)
115.0 

(11.3)
0.4 
(10.9)
104.1 

In assessing the underlying performance of the Group, management uses adjusted profit before income tax. The tax effect of the adjusting 
items (see Note 3) is excluded in monitoring the effective tax rate (being the tax rate on adjusted profit before income tax) which is shown in 
the table below.  

Income tax on profit 
Tax associated with adjusting items 
Tax on adjusted profit 

Profit before income tax 
Adjusting items 
Adjusted profit before income tax 

Reported tax rate 
Effective tax rate 

Tax on other comprehensive income/(expense)  

and equity 

Actuarial loss on defined benefit pension schemes 
Foreign currency translation differences on foreign 

operations 

(Loss)/gain taken to equity as a result of effective net 

investment hedges 

(Loss)/gain recognised in cash flow hedge reserve 
Movement from cash flow hedge reserve to inventory/ 

income statement 

Other comprehensive expense 
Dividends 
Movement from cash flow hedge reserve to inventory 
Issue of share capital 
Employee trust shares 
Share based payments 
Other comprehensive expense and equity  

Gross  
£m 
(16.2)

(63.5)

(15.9)
(8.5)

– 
(104.1)
(171.5)
6.1 
3.7 
(9.4)
14.9 
(260.3)

2020  
£m 
125.7 
39.4 
165.1 

555.7 
159.9 
715.6 

22.6%
23.1%

 Tax credit  
£m 
3.0 

2020 

Net  
£m 
(13.2)

Gross  
£m 
(8.3)

Tax credit  
£m 
2.2 

2019  
£m 
104.1 
33.5 
137.6 

453.3 
124.9 
578.2 

23.0%
23.8%

2019 

Net  
£m 
(6.1)

0.3 

– 
1.6 

– 
4.9 
– 
(1.1)
– 
– 
1.3 
5.1 

(63.2)

(104.1)

– 

(104.1)

(15.9)
(6.9)

– 
(99.2)
(171.5)
5.0 
3.7   
(9.4)
16.2   

(255.2)

16.9 
(0.5)

(4.3)
(100.3)
(167.3)
– 
5.7 
(30.4)
13.5 
(278.8)

– 
0.1 

0.7 
3.0 
– 
– 
– 
– 
0.3 
3.3 

16.9 
(0.4)

(3.6)
(97.3)
(167.3)
– 
5.7 
(30.4)
13.8 
(275.5)

164
164 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

7 Income tax  

Current tax on profit 

current year 

adjustments in respect of prior years 

Deferred tax on profit 

current year 

adjustments in respect of prior years 

Income tax on profit  

Income tax on profit 

Tax associated with adjusting items 

Tax on adjusted profit 

Profit before income tax 

Adjusting items 

Adjusted profit before income tax 

Reported tax rate 

Effective tax rate 

In assessing the underlying performance of the Group, management uses adjusted profit before income tax. The tax effect of the adjusting 

items (see Note 3) is excluded in monitoring the effective tax rate (being the tax rate on adjusted profit before income tax) which is shown in 

the table below.  

Tax on other comprehensive income/(expense)  

 Tax credit  

Tax credit  

Actuarial loss on defined benefit pension schemes 

Foreign currency translation differences on foreign 

and equity 

operations 

(Loss)/gain taken to equity as a result of effective net 

investment hedges 

(Loss)/gain recognised in cash flow hedge reserve 

Movement from cash flow hedge reserve to inventory/ 

income statement 

Other comprehensive expense 

Dividends 

Movement from cash flow hedge reserve to inventory 

Issue of share capital 

Employee trust shares 

Share based payments 

Gross  

£m 

(16.2)

(63.5)

(15.9)

(8.5)

– 

(104.1)

(171.5)

6.1 

3.7 

(9.4)

14.9 

(63.2)

(104.1)

2020 

Net  

£m 

(13.2)

(15.9)

(6.9)

– 

(99.2)

(171.5)

5.0 

3.7   

(9.4)

16.2   

Gross  

£m 

(8.3)

16.9 

(0.5)

(4.3)

(100.3)

(167.3)

– 

5.7 

(30.4)

13.5 

£m 

3.0 

0.3 

– 

1.6 

4.9 

(1.1)

– 

– 

– 

– 

1.3 

5.1 

Other comprehensive expense and equity  

(260.3)

(255.2)

(278.8)

2020 

£m 

161.1 

(12.5)

148.6 

(19.7)

(3.2)

(22.9)

125.7 

2020  

£m 

125.7 

39.4 

165.1 

555.7 

159.9 

715.6 

22.6%

23.1%

£m 

2.2 

– 

– 

0.1 

0.7 

3.0 

– 

– 

– 

– 

0.3 

3.3 

2019  

£m 

122.8 

(7.8)

115.0 

(11.3)

0.4 

(10.9)

104.1 

2019  

£m 

104.1 

33.5 

137.6 

453.3 

124.9 

578.2 

23.0%

23.8%

2019 

Net  

£m 

(6.1)

(104.1)

16.9 

(0.4)

(3.6)

(97.3)

(167.3)

– 

5.7 

(30.4)

13.8 

(275.5)

7 Income tax continued 
Factors affecting the tax charge for the year 
The Group operates in many countries and is subject to different rates of income tax in those countries. The expected tax rate is calculated 
as a weighted average of the tax rates in the tax jurisdictions in which the Group operates, most of which are higher than the UK statutory 
rate for the year of 19.0% (2019: 19.0%). The adjustments to the tax charge at the weighted average rate to determine the income tax on 
profit are as follows:  

Profit before income tax 

Tax charge at weighted average rate (2020: 24.7%; 2019: 23.3%) 
Effects of: 

non-deductible expenditure 
impact of intercompany finance 
change in tax rates 
prior year adjustments from acquisitions 
other prior year adjustments 
other current year items 

Income tax on profit 

Deferred tax in the income statement 
Property, plant and equipment 
Defined benefit pension schemes 
Goodwill and customer relationships 
Provisions and accruals 
Inventories 
Leases 
Other 
Deferred tax on profit 

2020 
£m 
555.7 

2019  
£m 
453.3 

137.4 

105.6 

5.8 
(2.1)
(0.3)
(5.1)
(10.6)
0.6 
125.7 

2020  
£m 
(0.1)
(2.6)
(16.7)
(4.4)
1.7 
0.2 
(1.0)
(22.9)

6.4 
(0.4)
(1.0)
– 
(7.4)
0.9 
104.1 

2019  
£m 
0.4 
1.7 
(13.6)
1.0 
(0.4)
(0.2)
0.2 
(10.9)

Future tax liabilities may be affected by the Commission’s decision that part of the UK’s tax regime is contrary to European Union State  
aid provisions. The Group, as well as HM Government and many other tax payers, have filed appeals to the EU Court on this issue but no 
hearing date has yet been set. The potential liability for this risk is estimated to be between £nil and £37m as at 31 December 2020 and its 
resolution will depend on the decision of the EU Court and any further appeals. Based on the current legal challenge the Group does not 
consider any provision is required for this risk. However, the Group notes that HM Government has recently passed legislation to facilitate 
collection of those amounts which HMRC considers represent State aid according to the Commission’s decision. It is possible that tax will 
be payable to HMRC in 2021 of up to £37m and that a refund of the full amount would be made in the event of a favourable EU Court ruling 
on this matter. 

In addition and as expected, the Group made a cash payment during the year of BRL100.4m (£15.2m) for tax plus interest and penalties in 
relation to a tax dispute in Brazil. This had no effect on the tax charge for the year. 

8 Earnings per share 

Profit for the year 
Adjusted for: 

customer relationships and brands amortisation 
acquisition related items 
non-recurring pension scheme charges 
tax credit on adjusting items 

Adjusted profit for the year 

164 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

2020 
£m 
430.0  

100.4  
42.7  
16.8  
(39.4)
550.5  

2019 
£m 
349.2 

107.3 
17.6 
– 
(33.5)
440.6 

165
165

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Notes continued 

8 Earnings per share continued 

Basic weighted average number of ordinary shares in issue (million) 
Dilutive effect of employee share plans (million) 
Diluted weighted average number of ordinary shares (million) 

Basic earnings per share 
Adjustment 
Adjusted earnings per share 

Diluted basic earnings per share  
Adjustment 
Adjusted diluted earnings per share 

9 Property, plant and equipment 

2020 
Cost  
Beginning of year 
Acquisitions (Note 26) 
Additions 
Disposals 
Currency translation 
End of year 

Accumulated depreciation 
Beginning of year 
Charge in year 
Disposals 
Currency translation 
End of year 

2020 
333.8  
1.3  
335.1  

128.8p
36.1p
164.9p

128.3p
36.0p
164.3p

Land and  
buildings  
£m 

Plant and  
machinery  
£m 

Fixtures,  
fittings and  
equipment 
£m 

83.2 
2.7 
4.1 
(0.8)
4.7
93.9 

41.6 
4.5 
(0.7)
3.6 
49.0 

151.4 
4.7 
9.4 
(4.6)
(1.3)
159.6 

102.1 
12.8 
(4.0)
(0.5)
110.4 

100.6 
1.2 
10.9 
(6.1)
0.5 
107.1 

73.2 
9.3 
(5.6)
1.6 
78.5 

2019 
333.3 
1.0 
334.3 

104.8p
27.4p
132.2p

104.5p
27.3p
131.8p

Total  
£m 

335.2 
8.6 
24.4 
(11.5)
3.9 
360.6 

216.9 
26.6 
(10.3)
4.7 
237.9 

Net book value at 31 December 2020  

44.9 

49.2 

28.6 

122.7 

2019 

Cost  
Beginning of year 
Acquisitions (Note 26) 
Additions 
Disposals 
Currency translation 
End of year 

Accumulated depreciation 
Beginning of year 
Charge in year 
Disposals 
Currency translation 
End of year 

Land and  
buildings  
£m 

Plant and  
machinery  
£m 

Fixtures,  
fittings and  
equipment 
£m 

90.1 
0.1 
4.3 
(8.2)
(3.1)
83.2 

45.2 
3.7 
(5.8)
(1.5)
41.6 

157.0 
0.3 
11.9 
(11.9)
(5.9)
151.4 

105.4 
11.9 
(10.8)
(4.4)
102.1 

105.1 
0.8 
10.9 
(12.3)
(3.9)
100.6 

79.2 
8.9 
(12.4)
(2.5)
73.2 

Total  
£m 

352.2 
1.2 
27.1 
(32.4)
(12.9)
335.2 

229.8 
24.5 
(29.0)
(8.4)
216.9 

Net book value at 31 December 2019 

41.6 

49.3 

27.4 

118.3 

166
166 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

8 Earnings per share continued 

Basic weighted average number of ordinary shares in issue (million) 

Dilutive effect of employee share plans (million) 

Diluted weighted average number of ordinary shares (million) 

Basic earnings per share 

Adjustment 

Adjusted earnings per share 

Diluted basic earnings per share  

Adjustment 

Adjusted diluted earnings per share 

9 Property, plant and equipment 

2020 

Cost  

Beginning of year 

Acquisitions (Note 26) 

Additions 

Disposals 

Currency translation 

End of year 

Accumulated depreciation 

Beginning of year 

Charge in year 

Disposals 

Currency translation 

End of year 

2019 

Cost  

Beginning of year 

Acquisitions (Note 26) 

Additions 

Disposals 

Currency translation 

End of year 

Accumulated depreciation 

Beginning of year 

Charge in year 

Disposals 

Currency translation 

End of year 

2020 

333.8  

1.3  

335.1  

128.8p

36.1p

164.9p

128.3p

36.0p

164.3p

1.2 

10.9 

(6.1)

0.5 

73.2 

9.3 

(5.6)

1.6 

78.5 

105.1 

0.8 

10.9 

(12.3)

(3.9)

100.6 

79.2 

8.9 

(12.4)

(2.5)

73.2 

Land and  

buildings  

£m 

Plant and  

machinery  

£m 

Fixtures,  

fittings and  

equipment 

£m 

151.4 

100.6 

159.6 

107.1 

83.2 

2.7 

4.1 

(0.8)

4.7

93.9 

41.6 

4.5 

(0.7)

3.6 

49.0 

90.1 

0.1 

4.3 

(8.2)

(3.1)

83.2 

45.2 

3.7 

(5.8)

(1.5)

41.6 

4.7 

9.4 

(4.6)

(1.3)

102.1 

12.8 

(4.0)

(0.5)

110.4 

157.0 

0.3 

11.9 

(11.9)

(5.9)

151.4 

105.4 

11.9 

(10.8)

(4.4)

102.1 

Land and  

buildings  

£m 

Plant and  

machinery  

£m 

Fixtures,  

fittings and  

equipment 

£m 

2019 

333.3 

1.0 

334.3 

104.8p

27.4p

132.2p

104.5p

27.3p

131.8p

Total  

£m 

335.2 

8.6 

24.4 

(11.5)

3.9 

360.6 

216.9 

26.6 

(10.3)

4.7 

237.9 

Total  

£m 

352.2 

1.2 

27.1 

(32.4)

(12.9)

335.2 

229.8 

24.5 

(29.0)

(8.4)

216.9 

Net book value at 31 December 2020  

44.9 

49.2 

28.6 

122.7 

10 Right-of-use assets 

2020 
Net book value at beginning of year 
Acquisitions (Note 26) 
Additions 
Depreciation charge in the year 
Remeasurement adjustments 
Currency translation 
Net book value at 31 December 2020 

2019 

Net book value at beginning of year 
Right-of-use assets on transition to IFRS 16 
Acquisitions (Note 26) 
Additions 
Depreciation charge in the year 
Remeasurement adjustments 
Currency translation 
Net book value at 31 December 2019  

11 Intangible assets 

2020 
Cost 
Beginning of year 
Acquisitions (Note 26) 
Additions 
Disposals 
Currency translation 
End of year 

Accumulated amortisation and impairment 
Beginning of year 
Amortisation charge in year 
Impairment charge in year 
Disposals 
Currency translation 
End of year 

Property  
£m 
341.5 
30.8  
62.4  
(95.2)
22.7  
(3.9)
 358.3  

Motor vehicles 
£m 
66.4 
3.9  
24.7  
(29.4)
0.5  
0.3  
 66.4  

Property  
£m 
– 
359.4 
5.7 
65.3 
(91.4)
13.8  
(11.3)
341.5 

Motor vehicles  
£m 
– 
65.4 
0.2 
30.4 
(27.8)
0.6  
(2.4)
66.4 

Equipment  
£m 
25.0 
0.5  
13.0  
(10.2)
1.0  
(0.6)
 28.7  

Equipment 
£m 
– 
24.6 
0.6 
9.5 
(8.9)
– 
(0.8)
25.0 

Total  
£m 
432.9 
35.2  
100.1  
(134.8)
24.2  
(4.2)
 453.4  

Total  
£m 
– 
449.4 
6.5 
105.2 
(128.1)
14.4 
(14.5)
432.9 

Goodwill  
£m 

Customer 
 relationships 
£m 

Brands 
£m 

Software 
£m 

Total 
£m 

1,403.6 
108.8 

(5.7)
1,506.7 

– 

12.1 

– 
12.1 

1,710.9 
172.2 

– 
(8.9)
1,874.2 

846.0 
100.1 
9.1 
– 
6.3 
961.5 

– 
13.7 

– 
(0.9)
12.8 

– 
0.3 
– 
– 
– 
0.3 

74.7 
2.0 
8.7 
(1.7)
1.8 
85.5 

52.3 
10.3 
– 
(0.9)
1.7 
63.4 

3,189.2 
296.7 
8.7 
(1.7)
(13.7)
3,479.2 

898.3 
110.7 
21.2 
(0.9)
8.0 
1,037.3 

Net book value at 31 December 2020 

1,494.6 

912.7 

12.5 

22.1 

2,441.9 

Net book value at 31 December 2019 

41.6 

49.3 

27.4 

118.3 

166 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

167
167

Financial statements 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

11 Intangible assets continued 

2019 
Cost 
Beginning of year 
Acquisitions (note 26) 
Additions 
Disposals 
Currency translation 
End of year 

Accumulated amortisation 
Beginning of year 
Charge in year 
Disposals 
Currency translation 
End of year 

Goodwill 
£m 

Customer 
 relationships 
£m 

Brands 
£m 

Software 
£m 

Total 
£m 

1,420.4 
39.8 

(56.6)
1,403.6 

1,719.2 
71.7 

– 
(80.0)
1,710.9 

778.0 
107.3 
– 
(39.3)
846.0 

– 
– 

– 
– 
– 

– 
– 
– 
– 
– 

– 

72.5 
– 
9.8 
(4.6)
(3.0)
74.7 

51.6 
7.4 
(4.6)
(2.1)
52.3 

3,212.1 
111.5 
9.8 
(4.6)
(139.6)
3,189.2 

829.6 
114.7 
(4.6)
(41.4)
898.3 

22.4 

2,290.9 

Net book value at 31 December 2019 

1,403.6 

864.9 

Goodwill, customer relationships and brands intangible assets have been acquired as part of business combinations. Further details of 
acquisitions made in the year are set out in Note 26.  

Customer relationships include two businesses with individually significant customer relationships assets, MCR Safety acquired in 
September 2020 and based in North America and Hedis acquired in 2017 and based in France. The net book value of customer relationships 
in MCR Safety as at 31 December 2020 was £95.5m with a remaining useful economic life of 14.7 years. The net book value of customer 
relationships in Hedis as at 31 December 2020 was £105.4m (2019: £108.4m) with a remaining useful economic life of 12.9 years  
(2019: 13.9 years). 

Following a review of the Group’s operations within the Asia Pacific CGU, the Group announced the closure of a safety business in China 
with effect from 31 December 2020 and, as a result, recognised impairment charges of £14.8m during the year, comprising £12.1m relating 
to goodwill and £2.7m relating to customer relationships. 

Impairment testing 
The carrying amount of goodwill is allocated across CGUs and is tested annually for impairment by comparing the recoverable amount of 
each CGU with its carrying value. 

A description of the Group’s principal activities is set out in the Chief Executive Officer’s review. There is no significant difference in the 
nature of activities across different geographies. The identification of CGUs reflects the way the business is managed and monitored on a 
geographical basis, taking into account the generation of cash flows and the sharing of synergies. Given the similar nature of the activities 
of each CGU, a consistent methodology is applied across the Group in assessing CGU recoverable amounts. The recoverable amount is the 
higher of the value in use and the fair value less the costs of disposal. The value in use is the present value of the cash flows expected to be 
generated by the CGU over a projection period together with a terminal value. The projection period is the time period over which future 
cash flows are predicted. The Group’s methodology is to use a projection period of five years consisting of detailed cash flow forecasts for 
the first two years and CGU specific growth assumptions for years three, four and five. For periods after this five year period, the methodology 
applies a long term growth rate specific to the CGU to derive a terminal value. Cash flow expectations exclude any future cash flows that 
may arise from restructuring or other enhancements to the cash generating activities of the CGU and reflect management’s expectations of 
the range of economic conditions that may exist over the projection period.  

The value in use calculations are principally sensitive to revenue growth, including any significant changes to the customer base, 
achievability of future profit margins and the discount rates used in the present value calculation. The information used for valuation 
purposes takes into consideration past experience and the current economic environment with regard to customer attrition rates and 
additions to the customer base, the ability to introduce price increases and new products and experience in controlling the underlying cost 
base. This information is used to determine a long term growth rate which is consistent with the geographic segments in which the Group 
operates and management’s assessment of future operating performance and market share movements. Given the unprecedented 
challenges presented by the Covid-19 pandemic and the global economic impact, a particular focus has been to consider the potential 
ongoing impacts of the Covid-19 pandemic on the performance of each CGU during the projection period in preparing the value in use 
calculations, with specific consideration given to the potential impacts on the foodservice and retail sectors. The discount rates used are 
determined with assistance provided by external valuation specialists. 

168
168 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

11 Intangible assets continued 

2019 

Cost 

Beginning of year 

Acquisitions (note 26) 

Additions 

Disposals 

Currency translation 

End of year 

Accumulated amortisation 

Beginning of year 

Charge in year 

Disposals 

Currency translation 

End of year 

Customer 

Goodwill 

 relationships 

£m 

£m 

Brands 

£m 

Software 

£m 

Total 

£m 

1,420.4 

39.8 

(56.6)

1,403.6 

1,719.2 

71.7 

– 

(80.0)

1,710.9 

778.0 

107.3 

– 

(39.3)

846.0 

72.5 

– 

9.8 

(4.6)

(3.0)

74.7 

51.6 

7.4 

(4.6)

(2.1)

52.3 

3,212.1 

111.5 

9.8 

(4.6)

(139.6)

3,189.2 

829.6 

114.7 

(4.6)

(41.4)

898.3 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

Net book value at 31 December 2019 

1,403.6 

864.9 

22.4 

2,290.9 

Goodwill, customer relationships and brands intangible assets have been acquired as part of business combinations. Further details of 

acquisitions made in the year are set out in Note 26.  

Customer relationships include two businesses with individually significant customer relationships assets, MCR Safety acquired in 

September 2020 and based in North America and Hedis acquired in 2017 and based in France. The net book value of customer relationships 

in MCR Safety as at 31 December 2020 was £95.5m with a remaining useful economic life of 14.7 years. The net book value of customer 

relationships in Hedis as at 31 December 2020 was £105.4m (2019: £108.4m) with a remaining useful economic life of 12.9 years  

(2019: 13.9 years). 

Following a review of the Group’s operations within the Asia Pacific CGU, the Group announced the closure of a safety business in China 

with effect from 31 December 2020 and, as a result, recognised impairment charges of £14.8m during the year, comprising £12.1m relating 

to goodwill and £2.7m relating to customer relationships. 

The carrying amount of goodwill is allocated across CGUs and is tested annually for impairment by comparing the recoverable amount of 

Impairment testing 

each CGU with its carrying value. 

A description of the Group’s principal activities is set out in the Chief Executive Officer’s review. There is no significant difference in the 

nature of activities across different geographies. The identification of CGUs reflects the way the business is managed and monitored on a 

geographical basis, taking into account the generation of cash flows and the sharing of synergies. Given the similar nature of the activities 

of each CGU, a consistent methodology is applied across the Group in assessing CGU recoverable amounts. The recoverable amount is the 

higher of the value in use and the fair value less the costs of disposal. The value in use is the present value of the cash flows expected to be 

generated by the CGU over a projection period together with a terminal value. The projection period is the time period over which future 

cash flows are predicted. The Group’s methodology is to use a projection period of five years consisting of detailed cash flow forecasts for 

the first two years and CGU specific growth assumptions for years three, four and five. For periods after this five year period, the methodology 

applies a long term growth rate specific to the CGU to derive a terminal value. Cash flow expectations exclude any future cash flows that 

may arise from restructuring or other enhancements to the cash generating activities of the CGU and reflect management’s expectations of 

the range of economic conditions that may exist over the projection period.  

The value in use calculations are principally sensitive to revenue growth, including any significant changes to the customer base, 

achievability of future profit margins and the discount rates used in the present value calculation. The information used for valuation 

purposes takes into consideration past experience and the current economic environment with regard to customer attrition rates and 

additions to the customer base, the ability to introduce price increases and new products and experience in controlling the underlying cost 

base. This information is used to determine a long term growth rate which is consistent with the geographic segments in which the Group 

operates and management’s assessment of future operating performance and market share movements. Given the unprecedented 

challenges presented by the Covid-19 pandemic and the global economic impact, a particular focus has been to consider the potential 

ongoing impacts of the Covid-19 pandemic on the performance of each CGU during the projection period in preparing the value in use 

calculations, with specific consideration given to the potential impacts on the foodservice and retail sectors. The discount rates used are 

determined with assistance provided by external valuation specialists. 

11 Intangible assets continued 
The Group last reviewed the composition of the Group’s CGUs in 2018. To reflect more appropriately the way that the Group is now 
structured, including recent changes to management oversight and responsibility, the allocation of goodwill to CGUs for impairment testing 
purposes was updated for the 2020 impairment testing exercise, with goodwill allocated across seven CGUs in 2020 (2019: eleven). The 
change in the number of CGUs is driven by the consolidation of five CGUs across UK & Ireland into one combined UK & Ireland CGU for 
goodwill impairment testing purposes, reflecting changes in management responsibility and a move to greater centralisation of services and 
sharing of resources to drive synergies across the business area. Impairment testing was also performed in 2020 based on the previous 
CGUs to ensure that no potential impairments were avoided as a result of the change to the composition of the CGUs. Based on impairment 
testing using both the previous and updated CGUs no impairments were identified to the carrying value of goodwill within the Group other 
than the £12.1m goodwill impairment charge specifically related to the closure of a safety business in China as noted above. 

As at 31 December 2020 North America, UK & Ireland, France and Rest of Continental Europe carried a significant amount of goodwill in 
comparison with the total value of the Group’s goodwill. At 31 December 2020 the carrying value of goodwill in respect of North America was 
£490.9m (2019: £428.9m), UK & Ireland was £282.4m (2019: £265.6m), France was £260.3m (2019: £247.1m) and Rest of Continental Europe 
was £195.6m (2019: £183.6m). As at 31 December 2020 the aggregate amount of goodwill attributable to the Group’s CGUs, excluding North 
America, UK & Ireland, France and Rest of Continental Europe, was £265.4m (2019: £278.4m), none of which is individually significant. 

For North America, UK & Ireland, France and Rest of Continental Europe, the weighted average long term growth rate used in 2020 was in 
the range of 2.5%–3.5% (2019: 2.5%–3.5%) reflecting anticipated revenue and profit growth. A pre-tax discount rate in the range of 7%–10% 
(2019: 7%–10%) has been applied to the value in use calculations reflecting market assessments of the time value of money at the balance 
sheet date. Similar assumptions have been applied to the other CGUs but where appropriate the directors have considered alternative 
market risk assumptions to reflect the specific conditions arising in individual CGUs with long term growth rates ranging from 2.5%–5.9% 
(2019: 2.5%–6.5%) and discount rates ranging from 7%–14% (2019: 7%–16%). 

As part of the annual impairment testing for goodwill, the Group also considered whether there were any indicators that individual  
customer relationships assets were impaired, focusing on businesses impacted adversely by the Covid-19 pandemic, including those in the 
foodservice and retail sectors. As for the impairment testing for the Group’s CGUs noted above, value in use calculations were prepared 
based on management’s latest expectations of the performance of the relevant business over a five year projection period and appropriate 
long term growth and discount rates. As a result of this impairment testing, in addition to the impairment charge of £2.7m recognised due  
to the closure of a safety business in China noted above, the Group has recognised a further impairment charge of £6.4m relating to the 
customer relationships intangible asset of a foodservice business within the UK & Ireland CGU and a safety business within the Rest of 
Continental Europe CGU.  

The Group has also considered whether climate change would have a significant impact on the approach taken to the annual impairment 
testing. For this the Group modelled the potential impacts of three alternative climate change scenarios, and concluded that, while it is an 
emerging risk the Group does not expect it to have a material financial impact and is sufficiently far into the future not to warrant any 
amendment to the assumptions used in the impairment testing. 

Sensitivity to changes in key assumptions 
Impairment testing is dependent on management’s estimates and judgements, particularly as they relate to the forecasting of future cash 
flows, expected long term growth rates and the discount rates selected. Key assumptions on which value in use calculations are dependent 
relate to the discount rates used and revenue growth including the impact of changes to the underlying customer base from customer 
attrition and the rate at which new customer relationships are introduced and established. 

As part of the annual impairment testing, management performed sensitivity analysis by modelling the impact of higher discount rates, and 
reviewing the combination of discount rates and long term growth rates which would bring the value in use to the net book value or below. 
From this sensitivity testing management has concluded that no reasonably possible change in key assumptions would result in a material 
change to the carrying amounts of any of the Group’s intangible assets in the next 12 months.  

12 Inventories 

Goods for resale 

2020 
£m 
1,432.2 

2019 
£m 
1,177.2 

During the year £10.1m (2019: £5.5m) was written off from inventories due to obsolescence or damage. The provision for slow moving, 
obsolete or defective inventories at 31 December 2020 was £132.5m (2019: £80.3m). During the year the Group has seen a heightened risk 
of recoverability issues on customer specific inventory and an increase in the level of slow moving inventory as the Covid-19 pandemic  
and the associated government imposed control measures have continued to impact customer demand across a range of market sectors. 
This has resulted in an increase in the level of provisions required.  

168 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

169
169

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

13 Trade and other receivables 

Trade receivables 
Prepayments 
Other receivables 

The Group does not have any significant contract assets. 

The ageing of trade receivables at 31 December was: 

Current 
0–30 days overdue 
31–90 days overdue  
Over 90 days overdue  

2020 
£m 
1,138.0 
96.1 
161.7 
1,395.8 

2019 
£m 
1,020.2 
70.3 
163.6 
1,254.1 

Gross 
£m 
936.1 
163.0 
43.2 
30.9 
1,173.2 

2020   

 Provision  
£m 
6.6   
1.8   
2.7   
24.1   
35.2   

Gross  
£m 
832.9 
146.2 
42.9 
22.1 
1,044.1 

2019 
 Provision  
£m 
3.8 
1.4 
1.5 
17.2 
23.9 

The trade receivables provision includes provisions for expected credit losses and credit notes to be issued. The movement in the provision 
during the year was as follows: 

Beginning of year 
Acquisitions 
Charge 
Released 
Utilised 
Currency translation  
End of year 

2020 
£m 
23.9 
4.1 
16.9 
(4.3)
(4.4)
(1.0)
35.2 

2019 
£m 
25.6 
0.1 
6.9 
(0.9)
(6.7)
(1.1)
23.9 

The movement in the year includes a net charge of £12.6m (2019: £6.0m) reflecting the increased risk of credit losses as a result of the 
impact of the Covid-19 pandemic. The total net impairment losses on trade receivables during the year were £15.9m comprising the net 
charge of £12.6m relating to the trade receivables provision and a £3.3m charge relating to the write-off of gross trade receivable balances 
not previously provided for. 

14 Trade and other payables – current 

Trade payables 
Other tax and social security contributions 
Other payables 
Accruals and contract liabilities  

2020 
£m 
1,080.4 
34.0 
235.8 
486.1 
1,836.3 

2019 
£m 
1,067.9 
23.7 
151.2 
260.0 
1,502.8 

The Group’s contract liabilities are limited to deferred income of £82.9m (2019: £4.4m). This arises from contracts with customers in the 
form of consideration that has been received in advance of the satisfaction of performance obligations. 

170
170 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

13 Trade and other receivables 

Trade receivables 

Prepayments 

Other receivables 

The Group does not have any significant contract assets. 

The ageing of trade receivables at 31 December was: 

Current 

0–30 days overdue 

31–90 days overdue  

Over 90 days overdue  

Beginning of year 

Acquisitions 

Charge 

Released 

Utilised 

Currency translation  

End of year 

not previously provided for. 

14 Trade and other payables – current 

Trade payables 

Other payables 

Other tax and social security contributions 

Accruals and contract liabilities  

Gross 

£m 

936.1 

163.0 

43.2 

30.9 

1,173.2 

2020   

 Provision  

£m 

6.6   

1.8   

2.7   

24.1   

35.2   

Gross  

£m 

832.9 

146.2 

42.9 

22.1 

1,044.1 

1,138.0 

1,020.2 

2020 

£m 

96.1 

161.7 

2019 

£m 

70.3 

163.6 

1,395.8 

1,254.1 

2019 

 Provision  

£m 

3.8 

1.4 

1.5 

17.2 

23.9 

2019 

£m 

25.6 

0.1 

6.9 

(0.9)

(6.7)

(1.1)

23.9 

2020 

£m 

23.9 

4.1 

16.9 

(4.3)

(4.4)

(1.0)

35.2 

1,080.4 

1,067.9 

2020 

£m 

34.0 

235.8 

486.1 

2019 

£m 

23.7 

151.2 

260.0 

1,836.3 

1,502.8 

The movement in the year includes a net charge of £12.6m (2019: £6.0m) reflecting the increased risk of credit losses as a result of the 

impact of the Covid-19 pandemic. The total net impairment losses on trade receivables during the year were £15.9m comprising the net 

charge of £12.6m relating to the trade receivables provision and a £3.3m charge relating to the write-off of gross trade receivable balances 

The Group’s contract liabilities are limited to deferred income of £82.9m (2019: £4.4m). This arises from contracts with customers in the 

form of consideration that has been received in advance of the satisfaction of performance obligations. 

15 Risk management and financial instruments 
Capital management 
The Group’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain future 
development of the business. The Group monitors the return on average operating capital employed and the return on invested capital  
(as defined on page 158) as well as the level of total shareholders’ equity and the amount of dividends paid to ordinary shareholders.  

The principal covenant limits are net debt to EBITDA, calculated at average exchange rates and in accordance with the Group’s external 
debt covenants, of no more than 3.5 times and interest cover of no less than 3.0 times. Sensitivity analyses using various scenarios are 
applied to forecasts to assess their impact on covenants and net debt. Additionally, compliance with the Group’s biannual debt covenants  
is monitored on a monthly basis and formally tested at 30 June and 31 December. During 2020 all covenants have been complied with and 
based on current forecasts it is expected that such covenants will continue to be complied with for the foreseeable future. Debt covenants 
are based on historical accounting standards.  

The Group funds its operations through a mixture of shareholders’ equity and bank and capital market borrowings. All of the borrowings 
are managed by a central treasury function and funds raised are lent onward to operating subsidiaries as required. The overall objective is 
to manage the funding to ensure the borrowings have a range of maturities, are competitively priced and meet the demands of the business 
over time and, in order to do so, the Group arranges a mixture of borrowings from different sources with a variety of maturity dates. 

The Group’s businesses provide a high and consistent level of cash generation which helps fund future development and growth. The Group 
seeks to maintain an appropriate balance between the higher returns that might be possible with higher levels of borrowings and the 
advantages and security afforded by a sound capital position. 

The trade receivables provision includes provisions for expected credit losses and credit notes to be issued. The movement in the provision 

during the year was as follows: 

There were no changes to the Group’s approach to capital management during the year and the Group is not subject to any externally 
imposed capital requirements. 

Treasury policies and controls 
The Group has a centralised treasury department to control external borrowings and manage liquidity, interest rate, foreign currency and credit 
risks. Treasury policies have been approved by the Board and cover the nature of the exposure to be hedged, the types of financial instruments 
that may be employed and the criteria for investing and borrowing cash. The Group uses derivatives to manage its foreign currency and interest 
rate risks arising from underlying business activities. No transactions of a speculative nature are undertaken. The treasury department is 
subject to periodic independent review by the internal audit department. Underlying policy assumptions and activities are periodically reviewed 
by the executive directors and the Board. Controls over exposure changes and transaction authenticity are in place. 

Derivatives and hedge accounting 
The Group designates derivatives which qualify as hedges for accounting purposes as either (a) a hedge of the fair value of a recognised asset 
or liability; (b) a hedge of the cash flow risk resulting from changes in interest rates or foreign exchange rates; or (c) a hedge of a net investment 
in a foreign operation. The accounting treatment for hedges and derivatives is set out in the financial instruments’ accounting policy in Note 2p. 
The Group tests the effectiveness of hedges on a prospective basis to ensure compliance with IFRS 9. Information about the methods and 
assumptions used in determining the fair value of derivatives is provided under the ‘Financial instruments’ section on page 177. 

Hedge effectiveness 
For hedges of foreign currency purchases and sales, the Group enters into cash flow hedge relationships where the critical terms of the 
hedging instrument are similar to those of the hedged item, such as notional amount, expected maturity date and currency. Hedge 
ineffectiveness may arise if the timing of the forecast transaction changes from what was originally estimated. The Group therefore 
performs a quantitative hedge effectiveness assessment to calculate any ineffectiveness during the period.  

Part of the Group’s fixed rate debt portfolio is swapped to floating rates using interest rate swaps where the hedged items are individual 
tranches of fixed rate debt. These interest rate swaps are held in fair value hedges with critical terms exactly matching those of the underlying 
hedged items, such as notional amounts, payment dates, reset dates, maturity dates and currencies. As all critical terms matched during the 
year, the economic relationship was 100% effective. The Group therefore performs a qualitative assessment of effectiveness. If changes in 
circumstances affect the terms of the hedged item such that the critical terms no longer match exactly with the critical terms of the hedging 
instrument, the Group will perform a quantitative assessment of effectiveness. Hedge ineffectiveness may arise due to a change in credit 
risk of the counterparty or if there is a change in timings or amounts of the hedged cash flows. 

There was no material ineffectiveness during 2020 in relation to the interest rate swaps or the forward currency contracts. 

Risk management 
(a) Liquidity risk 
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group continually monitors net 
debt and forecast cash flows to ensure that sufficient facilities are in place to meet the Group’s requirements in the short, medium and long 
term and, in order to do so, arranges borrowings from a variety of sources.  

170 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

171
171

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

15 Risk management and financial instruments continued 
The Group has substantial funding available comprising multi-currency credit facilities from the Group’s banks, US private placement notes 
and senior bonds. During 2020, the Group issued a £400m bond which matures in 2030 under the terms of its Euro Medium Term Note 
(EMTN) Programme. The bond issued extends the maturity profile of the Group’s debt portfolio and diversifies its funding sources. 

Loans, borrowings and net debt 

Bank overdrafts 
Bank loans 
US private placement notes 
Borrowings due within one year 
Bank loans 
US private placement notes 
Senior bonds 
Borrowings due after one year 
Derivatives managing the interest rate risk and currency profile of the debt 
Gross debt 
Cash at bank and in hand 
Net debt excluding lease liabilities  
Lease liabilities  
Net debt including lease liabilities  

2020 
£m 
(514.6)
(0.5)
(79.4)
(594.5)
(45.1)
(874.8)
(695.3)
(1,615.2)
10.4 
(2,199.3)
944.3 
(1,255.0)
(497.5)
(1,752.5)

2019 
£m 
(469.7)
(0.4)
(83.3)
(553.4)
(63.1)
(953.1)
(298.0)
(1,314.2)
10.1  
(1,857.5)
610.5  
(1,247.0)
(480.0)
(1,727.0)

Further information on the movement in net debt and lease liabilities is shown in Note 25. 

The total available committed funding at 31 December 2020 was £2,594.3m (2019: £2,374.5m). The committed funding maturity profile at  
31 December 2020 is set out in the chart below. 

Committed funding maturity profile by year (£m) 

800

700

600

500

400

300

200

100

0

300

174

45

166

2025

324

120

2024

105

79

2021

160

115

2022

170

157

2023

  Bank facilities – undrawn 
  Senior bonds 

  Bank facilities – drawn
  US private placement notes

400

115

2026

128

2027

36

2028

2029

2030

The undrawn committed bank facilities available at 31 December were as follows: 

Expiring within one year 
Expiring after one year but within two years 
Expiring after two years 

2020 
£m 
105.0 
160.0 
668.0 
933.0 

2019 
£m 
– 
243.1 
756.3 
999.4 

In addition, the Group maintains overdraft and uncommitted facilities to provide short term flexibility. As at 31 December 2020 there were 
no loans secured by fixed charges on property (2019: none). 

172
172 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
Notes continued 

Loans, borrowings and net debt 

Bank overdrafts 

Bank loans 

US private placement notes 

Borrowings due within one year 

Bank loans 

US private placement notes 

Senior bonds 

Borrowings due after one year 

Gross debt 

Cash at bank and in hand 

Net debt excluding lease liabilities  

Lease liabilities  

Net debt including lease liabilities  

Derivatives managing the interest rate risk and currency profile of the debt 

2020 

£m 

(514.6)

(0.5)

(79.4)

(594.5)

(45.1)

(874.8)

(695.3)

2019 

£m 

(469.7)

(0.4)

(83.3)

(553.4)

(63.1)

(953.1)

(298.0)

(1,615.2)

(1,314.2)

10.4 

10.1  

(2,199.3)

(1,857.5)

944.3 

(1,255.0)

(497.5)

(1,752.5)

610.5  

(1,247.0)

(480.0)

(1,727.0)

Further information on the movement in net debt and lease liabilities is shown in Note 25. 

The total available committed funding at 31 December 2020 was £2,594.3m (2019: £2,374.5m). The committed funding maturity profile at  

31 December 2020 is set out in the chart below. 

Committed funding maturity profile by year (£m) 

The undrawn committed bank facilities available at 31 December were as follows: 

Expiring within one year 

Expiring after one year but within two years 

Expiring after two years 

2020 

£m 

105.0 

160.0 

668.0 

933.0 

2019 

£m 

– 

243.1 

756.3 

999.4 

In addition, the Group maintains overdraft and uncommitted facilities to provide short term flexibility. As at 31 December 2020 there were 

no loans secured by fixed charges on property (2019: none). 

15 Risk management and financial instruments continued 

The Group has substantial funding available comprising multi-currency credit facilities from the Group’s banks, US private placement notes 

and senior bonds. During 2020, the Group issued a £400m bond which matures in 2030 under the terms of its Euro Medium Term Note 

(EMTN) Programme. The bond issued extends the maturity profile of the Group’s debt portfolio and diversifies its funding sources. 

15 Risk management and financial instruments continued 
Contractual maturity profile 
The contractual maturity profile of the Group’s financial liabilities at 31 December is set out in the tables below. The amounts disclosed  
are the contractual undiscounted cash flows and therefore include interest cash flows (forecast using LIBOR and SONIA interest rates at  
31 December in the case of floating rate financial assets and liabilities). Derivative assets and liabilities have been included within the tables 
since they predominantly relate to derivatives which are used to manage the interest cash flows on the Group’s debt. Bank loans have been 
drawn under committed facilities and can be refinanced on maturity from these same facilities. Accordingly, they have been aged based on 
the maturity dates of the underlying facilities. Foreign currency cash flows have been translated using spot rates as at 31 December. 

2020 
Financial liabilities 
Bank overdrafts 
Bank loans 
US private placement notes 
Senior bonds 
Lease payments 
Trade and other payables 

Derivative financial instruments 
Net settled: 

Interest rate swaps 

Gross settled: 

Foreign exchange inflows 
Foreign exchange outflows  

Total 

2019 

Financial liabilities 
Bank overdrafts 
Bank loans 
US private placement notes 
Senior bond 
Lease payments 
Trade and other payables 

Derivative financial instruments 
Net settled: 

Interest rate swaps 

Gross settled: 

Foreign exchange inflows 
Foreign exchange outflows  

Total 

Contractual cash (outflows)/inflows 

Total  
contractual  
cash flows  
£m 

Within one  
year  
£m 

(514.6)
(46.6)
(1,050.7)
(793.9)
(583.9)
(1,852.5)
(4,842.2)

(514.6)
(0.6)
(109.8)
(12.8)
(146.3)
(1,802.3)
(2,586.4)

After  
 one year  
but within  
two years  
£m 

– 
(0.3)
(142.6)
(12.8)
(122.4)
(50.2)
(328.3)

After  
 two years  
but within  
five years  
£m 

– 
(45.7)
(501.6)
(338.3)
(184.6)
– 
(1,070.2)

After  
five years  
£m 

– 
– 
(296.7)
(430.0)
(130.6)
– 
(857.3)

21.8 

2.9 

2.9 

8.9 

7.1 

1,803.9 
(1,809.6)
16.1 
(4,826.1)

1,803.9 
(1,809.6)
(2.8)
(2,589.2)

– 
– 
2.9 
(325.4)

– 
– 
8.9 
(1,061.3)

– 
– 
7.1 
(850.2)

Contractual cash (outflows)/inflows 

Total  
contractual  
cash flows  
£m 

Within one  
year  
£m 

After  
one year  
but within  
two years  
£m 

After  
two years  
but within  
five years  
£m 

(469.7)
(67.1)
(1,184.1)
(340.7)
(570.7)
(1,498.6)
(4,130.9)

(469.7)
(1.2)
(117.1)
(6.8)
(138.8)
(1,479.1)
(2,212.7)

– 
(1.0)
(110.8)
(6.8)
(118.5)
(19.5)
(256.6)

– 
(64.9)
(464.4)
(20.3)
(198.1)
– 
(747.7)

After  
five years  
£m 

– 
– 
(491.8)
(306.8)
(115.3)
– 
(913.9)

12.3  

1.6  

1.6  

4.8  

4.3  

1,089.3  
(1,091.6)
10.0  
(4,120.9)

1,089.3 
(1,091.6)
(0.7)
(2,213.4)

– 
– 
1.6  
(255.0)

– 
– 
4.8  
(742.9)

– 
– 
4.3  
(909.6)

172 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

173
173

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

15 Risk management and financial instruments continued 
(b) Interest rate risk 
The Group is funded by a mixture of fixed and floating rate debt with the Group’s main interest rate risk arising on its floating rate debt. 
Interest rate swaps and interest rate caps are used to manage the interest rate risk profile.  

The table below shows the fixed/floating rate debt mix after interest rate swaps. Of the US private placement notes of £954.2m  
(2019: £1,036.4m), there are US dollar denominated amounts totalling £100.4m (2019: £235.7m), with maturities ranging from 2026 to 2028, 
which have been swapped to floating rates using interest rate swaps which reprice every three or six months. Of the senior bonds of 
£695.3m (2019: £298.0m), an amount totalling £396.9m (2019: £nil), with a maturity of 2030, has been swapped to floating rates using 
interest rate swaps which reprice daily. 

During 2020, £127.7m (2019: £137.9m) of interest rate swaps were terminated in line with the Group’s interest rate risk management  
policy. This resulted in de-designation of a number of fair value hedge relationships. At the date of de-designation, there was a fair value 
adjustment on the US private placement notes which will be amortised to the income statement across the remaining life of the debt.  
At 31 December 2020 this remaining fair value adjustment on the US private placement notes was a credit of £25.1m (2019: £12.2m).  
In the consolidated cash flow statement the cash inflow of £15.1m (2019: £12.2m) from the cancellation of the interest rate swap is shown 
within increase in borrowings.  

The interest rate risk on the floating rate liability is managed using interest rate options. Hedge accounting is not applied to the interest rate 
caps since the majority of their value is related to time value. The strike rates of these options are based on LIBOR and are repriced every 
three months.  

Bank loans are drawn for various periods of up to three months at interest rates linked to LIBOR. 

Fixed vs floating interest rate table 

Fixed rate debt 
US private placement notes 
Senior bonds 
Total fixed rate debt 
Interest rate swaps (fixed leg) 
Fixed rate liability 

Floating rate debt 
Bank overdrafts 
Bank loans 
Total floating rate debt 
Interest rate swaps (floating leg) 
Floating rate liability 

2020 
£m 

2019 
£m 

(954.2)
(695.3)
(1,649.5)
497.3 
(1,152.2)

(514.6)
(45.6)
(560.2)
(497.3)
(1,057.5)

(1,036.4)
(298.0)
(1,334.4)
235.7  
(1,098.7)

(469.7)
(63.5)
(533.2)
(235.7)
(768.9)

Derivatives managing the interest rate risk and currency profile of the debt 
Gross debt 

10.4 
(2,199.3)

10.1  
(1,857.5)

Effects of hedge accounting on the financial position and performance 
The effects of the interest rate swaps on the Group’s financial position and performance are as follows: 

Interest rate swaps 
Net carrying amount (asset) (£m) 
Notional amount (£m) 
Maturity date range  
Hedge ratio 
Fair value loss on US private placement notes and senior bond in a hedge relationship (£m) 
Fair value gain on interest rate swaps in a hedge relationship (£m) 

2020 

2019  

11.8 
487.6 
2026–2030 
1:1 
(15.2)
15.4 

11.5 
223.5 
2026–2028 
1:1 
(10.7)
10.8 

174
174 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
–   
–   

2020 
2019 

+1% 
£m 
0.6 
0.6 

Impact on profit before tax 
–1%  
£m 

Impact on equity 
–1% 
£m 
– 
– 

+1% 
£m 
0.6 
0.6 

15 Risk management and financial instruments continued 
Sensitivity to movements in interest rates 
After taking account of hedge relationships, a change of 1% in the interest rate forward curves on 31 December would have affected profit 
before income tax for the year and equity as at the year end as a result of changes in the fair values of derivative assets and liabilities at that 
date by the amounts shown below: 

Notes continued 

15 Risk management and financial instruments continued 

(b) Interest rate risk 

The Group is funded by a mixture of fixed and floating rate debt with the Group’s main interest rate risk arising on its floating rate debt. 

Interest rate swaps and interest rate caps are used to manage the interest rate risk profile.  

The table below shows the fixed/floating rate debt mix after interest rate swaps. Of the US private placement notes of £954.2m  

(2019: £1,036.4m), there are US dollar denominated amounts totalling £100.4m (2019: £235.7m), with maturities ranging from 2026 to 2028, 

which have been swapped to floating rates using interest rate swaps which reprice every three or six months. Of the senior bonds of 

£695.3m (2019: £298.0m), an amount totalling £396.9m (2019: £nil), with a maturity of 2030, has been swapped to floating rates using 

interest rate swaps which reprice daily. 

During 2020, £127.7m (2019: £137.9m) of interest rate swaps were terminated in line with the Group’s interest rate risk management  

policy. This resulted in de-designation of a number of fair value hedge relationships. At the date of de-designation, there was a fair value 

adjustment on the US private placement notes which will be amortised to the income statement across the remaining life of the debt.  

At 31 December 2020 this remaining fair value adjustment on the US private placement notes was a credit of £25.1m (2019: £12.2m).  

In the consolidated cash flow statement the cash inflow of £15.1m (2019: £12.2m) from the cancellation of the interest rate swap is shown 

within increase in borrowings.  

Bank loans are drawn for various periods of up to three months at interest rates linked to LIBOR. 

Fixed vs floating interest rate table 

Fixed rate debt 

US private placement notes 

Senior bonds 

Total fixed rate debt 

Interest rate swaps (fixed leg) 

Fixed rate liability 

Floating rate debt 

Bank overdrafts 

Bank loans 

Total floating rate debt 

Interest rate swaps (floating leg) 

Floating rate liability 

Interest rate swaps 

Net carrying amount (asset) (£m) 

Notional amount (£m) 

Maturity date range  

Hedge ratio 

Derivatives managing the interest rate risk and currency profile of the debt 

Gross debt 

Effects of hedge accounting on the financial position and performance 

The effects of the interest rate swaps on the Group’s financial position and performance are as follows: 

Fair value loss on US private placement notes and senior bond in a hedge relationship (£m) 

Fair value gain on interest rate swaps in a hedge relationship (£m) 

2020 

£m 

2019 

£m 

(954.2)

(695.3)

(1,649.5)

497.3 

(1,036.4)

(298.0)

(1,334.4)

235.7  

(1,152.2)

(1,098.7)

(514.6)

(45.6)

(560.2)

(497.3)

(1,057.5)

(469.7)

(63.5)

(533.2)

(235.7)

(768.9)

10.4 

10.1  

(2,199.3)

(1,857.5)

2020 

2019  

2026–2030 

2026–2028 

11.8 

487.6 

1:1 

(15.2)

15.4 

11.5 

223.5 

1:1 

(10.7)

10.8 

The interest rate risk on the floating rate liability is managed using interest rate options. Hedge accounting is not applied to the interest rate 

caps since the majority of their value is related to time value. The strike rates of these options are based on LIBOR and are repriced every 

three months.  

US dollar 
Euro 

Average rate 

Closing rate 

 2020 
1.28 
1.12 

 2019 
1.28   
1.14   

 2020 
1.37 
1.12 

 2019 
1.32 
1.18 

(c) Foreign currency risk 
The majority of the Group’s sales are made and income is earned in US dollars, euros and other foreign currencies. The Group does not 
hedge the impact of exchange rate movements arising on translation of earnings into sterling at average exchange rates. 

The following significant exchange rates applied during the year: 

The majority of the Group’s transactions are carried out in the respective functional currencies of the Group’s operations and so transaction 
exposures are usually relatively limited. Where they do occur the Group’s policy is to hedge exposures of highly probable forecast 
transactions using forward foreign exchange contracts and these are designated as cash flow hedges. During the year the Group hedged 
highly probable forecast transactions for periods of up to 12 months. However, the economic impact of foreign exchange on the value of 
uncommitted future purchases and sales is not hedged. As a result, sudden and significant movements in foreign exchange rates can 
impact profit margins where there is a delay in passing the resulting price increases on to customers.  

For the year ended 31 December 2020, all foreign exchange cash flow hedges were effective with a cumulative pre-tax loss of £5.3m  
(2019 cumulative pre-tax loss of £2.9m) recognised in equity at the end of the year and this will affect the income statement during 2021. 

Effects of hedge accounting on the financial position and performance 

Forward foreign currency hedges in relation to inventory purchases 
Net carrying amount (liability) (£m) 
Notional amount at 31 December 2020 (£m) 
Maturity date range  
Hedge ratio 
Change in value of hedged items since 1 January (£m) 
Change in fair value of outstanding foreign currency forward contracts since 1 January (£m) 

2020 

2019 

(5.3)
143.9 
2021 
1:1 
2.4 
(2.4)

(2.9)
131.5 
2020 
1:1 
4.8 
(4.8)

The majority of the Group’s borrowings are effectively denominated in US dollars, sterling and euros, aligning them to the respective 
functional currencies of the component parts of the Group’s EBITDA. This currency profile is achieved using short term foreign exchange 
contracts and foreign currency debt which are designated as hedging instruments to achieve net investment hedge accounting at a Group 
level. This currency composition minimises the impact of movements in foreign exchange rates on the ratio of net debt to EBITDA. No 
ineffectiveness was recorded from net investments in foreign entity hedges. 

The currency profile of the Group’s net debt excluding lease liabilities at 31 December is set out in the table below: 

US dollar 
Sterling 
Euro 
Other 

 2020  
£m 
458.0 
308.5 
398.4 
90.1 
1,255.0 

 2019  
£m 
485.3 
426.7 
295.9 
39.1 
1,247.0 

The Group also enters into foreign currency derivatives to hedge intercompany loans economically although these do not qualify for hedge 
accounting and therefore gains and losses are recorded in the income statement. These currency derivatives are subject to the same risk 
management policies as all other derivative contracts. 

174 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

175
175

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

15 Risk management and financial instruments continued 
Sensitivity to movements in foreign exchange rates 
For the year ended 31 December 2020, a movement of one cent in the US dollar and euro average exchange rates would have changed profit 
before income tax by £2.0m and £1.2m respectively (2019: £1.7m and £0.8m) and adjusted profit before income tax by £2.5m and £1.5m 
respectively (2019: £2.0m and £1.2m).  

If a 10% strengthening or weakening of sterling had taken place on 31 December it would have increased/(decreased) profit before income 
tax and (decreased)/increased equity for the year by the amounts shown below. The impact of this translation is much greater on equity 
than it is on profit before income tax since equity is translated using the closing exchange rates at the year end and profit before income tax 
is translated using the average exchange rates for the year. As a result, the value of equity is more sensitive than the value of profit before 
income tax to a movement in exchange rates on 31 December and the resulting movement in profit before income tax is due solely to the 
translation effect on monetary items. This analysis assumes that all other variables, in particular interest rates, remain constant. 

2020 
2019 

Impact on profit before tax   

+10%  
£m 
0.4 
1.7 

–10%  

£m   
(0.5)  
(2.1)

Impact on equity 
–10%  
£m 
200.9 
205.0 

+10%  
£m 
(192.7)
(174.1)

(d) Credit risk 
Credit risk is the risk of loss in relation to a financial asset due to non-payment by the relevant counterparty. The Group’s objective is  
to reduce its exposure to counterparty default by restricting the type of counterparty it deals with and by employing an appropriate policy  
in relation to the collection of financial assets. 

The Group’s financial assets are cash at bank and in hand, derivative financial instruments and trade and other receivables which represent 
the Group’s maximum exposure to credit risk in relation to financial assets. The maximum exposure to credit risk for cash at bank and in 
hand, derivative financial assets (see page 178) and trade and other receivables (see Note 13) is their respective carrying amounts.  

Dealings are restricted to those banks with the relevant combination of geographic presence and suitable credit rating. The Group 
continually monitors the credit ratings of its counterparties and the credit exposure to each counterparty. 

For trade and other receivables, the amounts represented in the balance sheet are net of any impairment losses measured using the 
expected credit loss model. Note 13 sets out an analysis of trade and other receivables and the provision for doubtful debts in respect  
of trade receivables. 

At the balance sheet date there were no significant concentrations of credit risk (2019: none). 

176
176 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
Notes continued 

15 Risk management and financial instruments continued 

Sensitivity to movements in foreign exchange rates 

For the year ended 31 December 2020, a movement of one cent in the US dollar and euro average exchange rates would have changed profit 

before income tax by £2.0m and £1.2m respectively (2019: £1.7m and £0.8m) and adjusted profit before income tax by £2.5m and £1.5m 

respectively (2019: £2.0m and £1.2m).  

If a 10% strengthening or weakening of sterling had taken place on 31 December it would have increased/(decreased) profit before income 

tax and (decreased)/increased equity for the year by the amounts shown below. The impact of this translation is much greater on equity 

than it is on profit before income tax since equity is translated using the closing exchange rates at the year end and profit before income tax 

is translated using the average exchange rates for the year. As a result, the value of equity is more sensitive than the value of profit before 

income tax to a movement in exchange rates on 31 December and the resulting movement in profit before income tax is due solely to the 

translation effect on monetary items. This analysis assumes that all other variables, in particular interest rates, remain constant. 

Impact on profit before tax   

Impact on equity 

+10%  

£m 

0.4 

1.7 

–10%  

£m   

(0.5)  

(2.1)

+10%  

£m 

(192.7)

(174.1)

–10%  

£m 

200.9 

205.0 

2020 

2019 

(d) Credit risk 

Credit risk is the risk of loss in relation to a financial asset due to non-payment by the relevant counterparty. The Group’s objective is  

to reduce its exposure to counterparty default by restricting the type of counterparty it deals with and by employing an appropriate policy  

in relation to the collection of financial assets. 

The Group’s financial assets are cash at bank and in hand, derivative financial instruments and trade and other receivables which represent 

the Group’s maximum exposure to credit risk in relation to financial assets. The maximum exposure to credit risk for cash at bank and in 

hand, derivative financial assets (see page 178) and trade and other receivables (see Note 13) is their respective carrying amounts.  

Dealings are restricted to those banks with the relevant combination of geographic presence and suitable credit rating. The Group 

continually monitors the credit ratings of its counterparties and the credit exposure to each counterparty. 

For trade and other receivables, the amounts represented in the balance sheet are net of any impairment losses measured using the 

expected credit loss model. Note 13 sets out an analysis of trade and other receivables and the provision for doubtful debts in respect  

of trade receivables. 

At the balance sheet date there were no significant concentrations of credit risk (2019: none). 

15 Risk management and financial instruments continued 
Financial instruments 
Financial assets and liabilities 

Financial assets held at amortised cost 
Cash at bank and in hand 
Trade and other receivables 
Financial assets held at fair value 
Interest rate derivatives in fair value hedges 
Foreign exchange derivatives in cash flow hedges 
Foreign exchange derivatives in net investment hedges 
Other foreign exchange and interest rate derivatives 
Total financial assets 

Financial liabilities held at amortised cost 
Bank overdrafts 
Bank loans 
US private placement notes 
Senior bonds 
Lease liability 
Trade and other payables 
Financial liabilities held at fair value 
Interest rate derivatives in fair value hedges 
Foreign exchange derivatives in cash flow hedges 
Foreign exchange derivatives in net investment hedges 
Other foreign exchange derivatives  
Other payables 
Total financial liabilities 

2020  
£m 

2019  
£m 

944.3 
1,299.7 

12.6 
– 
4.6 
12.4 
2,273.6 

(514.6)
(45.6)
(954.2)
(695.3)
(497.5)
(1,793.6)

(0.8)
(5.3)
(16.3)
(2.0)
(58.9)
(4,584.1)

610.5  
1,183.8  

11.5  
0.3  
0.3  
2.8  
 1,809.2  

(469.7)
(63.5)
(1,036.4)
(298.0)
(480.0)
(1,495.4)

– 
(3.2)
(3.8)
(0.7)
(3.2)
(3,853.9)

Financial assets and liabilities stated as being measured at fair value in the tables above (including all derivative financial instruments),  
with the exception of other payables, have carrying amounts where the fair value is, and has been throughout the year, a level two fair value 
measurement. Level two fair value measurements use inputs other than quoted prices that are observable for the relevant asset or liability, 
either directly or indirectly. The fair values of financial assets and liabilities stated at level two fair value have been determined by 
discounting expected future cash flows, translated at the appropriate balance sheet date exchange rates and adjusted for counterparty or 
own credit risk as applicable. Other payables measured at fair value relate to earn outs on businesses acquired. This is a level three fair 
value which is initially measured based on the expected future profitability of the businesses acquired at the acquisition date and 
subsequently reassessed at each reporting date based on the most recent data available on the expected profitability of the businesses 
acquired. There were no transfers between levels for recurring fair value measurements during the year. 

As at 31 December 2020 the fair values, based on unadjusted market data, of the US private placement notes was £991.9m (2019: £1,069.4m) 
and of the senior bonds was £731.6m (2019: £306.7m). 

For other financial assets and financial liabilities not measured at fair value, including cash at bank and in hand, bank loans and overdrafts, 
trade and other receivables and trade and other payables, their carrying amount is a reasonable approximation of fair value due to their 
short term nature. Bank loans are priced based on floating interest rates and the credit spread has not changed since the inception of the loan.  

176 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

177
177

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

15 Risk management and financial instruments continued 
Offsetting of financial assets and liabilities 
The following table sets out the Group’s derivative financial assets and liabilities that are subject to counterparty offsetting or master  
netting agreements.  

2020 
Derivative financial assets 
Derivative financial liabilities 

2019 

Derivative financial assets 
Derivative financial liabilities 

16 Provisions 

Current 
Non-current 

Gross 
 amounts  
offset in the 
balance sheet 
£m 
– 
– 

Net amounts 
recognised  
in the  
balance sheet 
£m 
29.6 
(24.4)

Amounts not 
offset in the 
balance sheet 
£m 
(19.4)
19.4 

Gross 
 amounts  
 £m 
29.6 
(24.4)

Net 
 amounts 
£m 
10.2 
(5.0)

14.9  
(7.7)

– 
– 

14.9  
(7.7)

(1.9)
1.9 

2020 
£m 
8.5 
55.7 
64.2 

Other  
£m 
28.7 
1.1 
1.1 
(8.4)
(0.8)
21.7 

13.0  
(5.8)

2019 
£m 
6.5 
33.9 
40.4 

2019 

Total  
£m 
47.4 
1.7 
1.4 
(8.6)
(1.5)
40.4 

Beginning of year 
Charge 
Acquisitions 
Utilised or released 
Currency translation  
End of year 

Properties  
£m 
18.7 
5.9 
1.0 
(1.7)
0.4 
24.3 

MEPP 
withdrawal 
£m 
– 
16.4 
– 
– 
(1.1)
15.3 

Other  
£m 
21.7 
2.6 
3.4 
(2.5) 
(0.6) 
24.6 

2020 

Total  
£m 
40.4   
24.9   
4.4   
(4.2)
(1.3)
64.2   

Properties  
£m 
18.7 
0.6 
0.3 
(0.2)
(0.7)
18.7 

MEPP 
withdrawal 
£m 
– 
– 
– 
– 
– 
– 

The Properties provision includes provisions for repairs and dilapidations. These provisions cover the relevant periods of the lease agreements, 
which typically extend from one to 10 years, up to the expected termination date.  

The MEPP withdrawal provision relates to the withdrawal liability on multi-employer pension plans in North America. See Note 22 for  
further details.  

Group companies are, from time to time, subject to certain claims and litigation incidental to their operations and arising in the ordinary 
course of business including, but not limited to, those relating to the products and services that they supply, contractual and commercial 
disputes, environmental claims and employment related disputes. Other provisions include management’s best estimate of the liabilities for 
such claims and litigation at the balance sheet date, determined by reference to known factors and past experience of similar items. Provision 
is made if, on the basis of current information and professional advice, liabilities are considered likely to arise. Management expects these 
matters to be settled within the next one to five years. While any dispute has an element of uncertainty, management does not expect that the 
actual outcome of any such claims and litigation, either individually or in the aggregate, will be materially different to the amounts provided.  
In the case of unfavourable outcomes, the Group may benefit from applicable insurance protection. 

178
178 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

Derivative financial assets 

Derivative financial liabilities 

2020 

2019 

Derivative financial assets 

Derivative financial liabilities 

16 Provisions 

Current 

Non-current 

15 Risk management and financial instruments continued 

Offsetting of financial assets and liabilities 

netting agreements.  

The following table sets out the Group’s derivative financial assets and liabilities that are subject to counterparty offsetting or master  

Gross 

Net amounts 

 amounts  

offset in the 

recognised  

in the  

Amounts not 

offset in the 

 amounts  

balance sheet 

balance sheet 

balance sheet 

 amounts 

Gross 

 £m 

29.6 

(24.4)

14.9  

(7.7)

£m 

– 

– 

– 

– 

£m 

29.6 

(24.4)

14.9  

(7.7)

£m 

(19.4)

19.4 

(1.9)

1.9 

2020 

£m 

8.5 

55.7 

64.2 

Net 

£m 

10.2 

(5.0)

13.0  

(5.8)

2019 

£m 

6.5 

33.9 

40.4 

2019 

Total  

£m 

47.4 

1.7 

1.4 

(8.6)

(1.5)

40.4 

Beginning of year 

Charge 

Acquisitions 

Utilised or released 

Currency translation  

End of year 

Properties  

withdrawal 

MEPP 

£m 

– 

16.4 

– 

– 

(1.1)

15.3 

£m 

18.7 

5.9 

1.0 

(1.7)

0.4 

24.3 

Other  

£m 

21.7 

2.6 

3.4 

(2.5) 

(0.6) 

24.6 

Properties  

withdrawal 

MEPP 

£m 

2020 

Total  

£m 

40.4   

24.9   

4.4   

(4.2)

(1.3)

64.2   

£m 

18.7 

0.6 

0.3 

(0.2)

(0.7)

18.7 

Other  

£m 

28.7 

1.1 

1.1 

(8.4)

(0.8)

21.7 

– 

– 

– 

– 

– 

– 

The Properties provision includes provisions for repairs and dilapidations. These provisions cover the relevant periods of the lease agreements, 

which typically extend from one to 10 years, up to the expected termination date.  

The MEPP withdrawal provision relates to the withdrawal liability on multi-employer pension plans in North America. See Note 22 for  

further details.  

Group companies are, from time to time, subject to certain claims and litigation incidental to their operations and arising in the ordinary 

course of business including, but not limited to, those relating to the products and services that they supply, contractual and commercial 

disputes, environmental claims and employment related disputes. Other provisions include management’s best estimate of the liabilities for 

such claims and litigation at the balance sheet date, determined by reference to known factors and past experience of similar items. Provision 

is made if, on the basis of current information and professional advice, liabilities are considered likely to arise. Management expects these 

matters to be settled within the next one to five years. While any dispute has an element of uncertainty, management does not expect that the 

actual outcome of any such claims and litigation, either individually or in the aggregate, will be materially different to the amounts provided.  

In the case of unfavourable outcomes, the Group may benefit from applicable insurance protection. 

17 Deferred tax  

Property, plant and equipment 
Defined benefit pension schemes 
Goodwill and customer relationships 
Share based payments 
Leases 
Provisions and accruals 
Inventories 
Other 
Deferred tax asset/(liability) 
Set-off of tax 
Net deferred tax asset/(liability) 

Asset  
£m 
1.2 
11.4 
3.2 
7.1 
7.1 
33.2 
10.5 
10.7 
84.4 
(81.9)
2.5 

Liability  
£m 
(10.6)
(0.1)
(160.4)
– 
(0.1)
(2.0)
(10.4)
(3.4)
(187.0)
81.9 
(105.1)

 2020 
Net  
£m 
(9.4)  
11.3   
(157.2)  
7.1   
7.0   
31.2   
0.1   
7.3   
(102.6)  
–   
(102.6)  

Asset  
£m 
1.2 
7.6 
3.9 
5.4 
7.4 
25.3 
7.0 
8.7 
66.5 
(62.8)
3.7 

Liability  
£m 
(10.8)
(1.9)
(166.5)
– 
– 
(0.5)
(8.6)
(2.0)
(190.3)
62.8 
(127.5)

2019 
Net  
£m 
(9.6)
5.7 
(162.6)
5.4 
7.4 
24.8 
(1.6)
6.7 
(123.8)
– 
(123.8)

Except as noted below, deferred tax is calculated in full on temporary differences under the liability method using the tax rate of the country 
of operation. 

The Company is able to control the dividend policy of its subsidiaries and, therefore, the timing of the remittance of the undistributed 
earnings of overseas subsidiaries. In general, the Company has determined either that such earnings will not be distributed in the 
foreseeable future or, where there are plans to remit those earnings, no tax liability is expected to arise except for a liability of £0.6m which 
has been provided for.  

Deferred tax assets in respect of temporary differences have only been recognised in respect of tax losses and other temporary differences 
where it is probable that these assets will be realised. No deferred tax asset has been recognised in respect of unutilised tax losses of £6.2m 
(2019: £14.6m). 

No deferred tax has been recognised in respect of unutilised capital losses of £94.6m (2019: £94.7m) as it is not considered probable that 
there will be suitable future taxable profits against which they can be utilised. 

The movement in the net deferred tax liability is shown below: 

Beginning of year 
Impact of transition to IFRS 16 
Restated net deferred tax liability at beginning of year 
Acquisitions 
Credit to income statement 
Recognised in other comprehensive income and equity 
Reclassified to current tax 
Currency translation 
End of year 

2020 
£m 
123.8 
– 
123.8 
6.6 
(22.9)
(4.3)
0.9 
(1.5)
102.6 

2019 
£m 
149.7 
(7.6)
142.1 
1.2 
(10.9)
(2.5)
0.3 
(6.4)
123.8 

178 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

179
179

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

18 Share capital and share based payments 

Issued and fully paid ordinary shares of 3217p each 

Number of ordinary shares in issue and fully paid 
Beginning of year 
Issued – option exercises 
End of year 

2020  
£m 
108.3 

2019  
£m 
108.3 

2020  

2019 
336,792,607  336,425,304 
367,303 
336,998,961  336,792,607 

206,354 

The Company operates a number of share plans for the benefit of employees of the Company and its subsidiaries. Further details of the 
share plans as they relate to the directors of the Company are set out in the Directors’ remuneration report. 

Sharesave Scheme, International Sharesave Plan and Irish Sharesave Plan  
For many years, the Company has operated all employee savings related share option schemes. The existing scheme in the UK, the 
Sharesave Scheme (2011), was approved by shareholders at the 2011 Annual General Meeting. It is an HMRC tax advantaged scheme  
and is open to all UK employees, including UK based executive directors. 

The Irish Sharesave Plan, which is approved by the Irish Revenue Commissioners, and the International Sharesave Plan, were first 
introduced in 2006 and have since been extended, most recently following the approval of the Sharesave Scheme (2011). 

The Sharesave Scheme, International Sharesave Plan and Irish Sharesave Plan operate on a similar basis with options granted to 
participating employees who have completed at least three months of continuous service at a discount of up to 20% of the market price 
prevailing shortly before the invitation to apply for the options. Depending on the scheme, options are normally exercisable either three  
or five years after they have been granted with employees saving up to £500 (2019: £500) per month (or the equivalent value in other 
currencies under the International Sharesave Plan) or €500 (2019: €500) per month under the Irish Sharesave Plan. 

Long Term Incentive Plan 2004 (‘2004 LTIP’) and 2014 (‘2014 LTIP’)  
The 2004 LTIP was approved by shareholders at the 2004 Annual General Meeting and expired in May 2014. No further share options or 
performance share awards have been granted under the 2004 LTIP since that date. The 2014 LTIP was approved by shareholders at the 
2014 Annual General Meeting and replaced the 2004 LTIP. The operation of both LTIPs is overseen by the Remuneration Committee of the 
Board and each is divided into two parts. 

Part A of the LTIP relates to the grant of market priced executive share options. In normal circumstances options granted under Part A are 
only exercisable if the relevant performance condition has been satisfied. The performance condition is based on the Company’s adjusted 
earnings per share growth exceeding UK RPI inflation over three financial years by a specified margin (for the 2004 LTIP) or meeting certain 
specified targets (for the 2014 LTIP). 

Part B of the LTIP relates to the grant of performance share awards which are conditional rights to receive shares in the Company for nil 
consideration. A performance share award will usually vest (i.e. become exercisable) on the third anniversary of its grant. The extent to 
which a performance share award will vest is usually subject to the extent to which the applicable performance conditions have been 
satisfied, based partly on the Company’s total shareholder return performance, relative to a comparator group of companies over a three 
year period, and partly subject to the Company’s adjusted earnings per share growth exceeding UK RPI inflation over three years by a 
specified margin (for the 2004 LTIP) or meeting certain specified targets (for the 2014 LTIP). 

Investment in own shares 
The Company holds a number of its ordinary shares in an employee benefit trust. The principal purpose of this trust is to hold shares  
in the Company for subsequent transfer to certain senior employees and executive directors in relation to options granted and awards  
made under the LTIPs and the Deferred Annual Share Bonus Scheme (‘DASBS’) over market purchase shares. Details of these plans  
are set out above and in the Directors’ remuneration report. The assets, liabilities and expenditure of the trust have been incorporated in the 
consolidated financial statements. Finance expenses and administration charges are included in the income statement on an accruals basis. 
As at 31 December 2020 the trust held 3,006,186 (2019: 3,383,452) shares, upon which dividends have been waived, with an aggregate 
nominal value of £1.0m (2019: £1.1m) and market value of £73.4m (2019: £69.9m).  

180
180 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
Notes continued 

18 Share capital and share based payments 

Issued and fully paid ordinary shares of 3217p each 

Number of ordinary shares in issue and fully paid 

Beginning of year 

Issued – option exercises 

End of year 

2020  

£m 

108.3 

2019  

£m 

108.3 

2020  

2019 

336,792,607  336,425,304 

206,354 

367,303 

336,998,961  336,792,607 

The Company operates a number of share plans for the benefit of employees of the Company and its subsidiaries. Further details of the 

share plans as they relate to the directors of the Company are set out in the Directors’ remuneration report. 

Sharesave Scheme, International Sharesave Plan and Irish Sharesave Plan  

For many years, the Company has operated all employee savings related share option schemes. The existing scheme in the UK, the 

Sharesave Scheme (2011), was approved by shareholders at the 2011 Annual General Meeting. It is an HMRC tax advantaged scheme  

and is open to all UK employees, including UK based executive directors. 

The Irish Sharesave Plan, which is approved by the Irish Revenue Commissioners, and the International Sharesave Plan, were first 

introduced in 2006 and have since been extended, most recently following the approval of the Sharesave Scheme (2011). 

The Sharesave Scheme, International Sharesave Plan and Irish Sharesave Plan operate on a similar basis with options granted to 

participating employees who have completed at least three months of continuous service at a discount of up to 20% of the market price 

prevailing shortly before the invitation to apply for the options. Depending on the scheme, options are normally exercisable either three  

or five years after they have been granted with employees saving up to £500 (2019: £500) per month (or the equivalent value in other 

currencies under the International Sharesave Plan) or €500 (2019: €500) per month under the Irish Sharesave Plan. 

Long Term Incentive Plan 2004 (‘2004 LTIP’) and 2014 (‘2014 LTIP’)  

The 2004 LTIP was approved by shareholders at the 2004 Annual General Meeting and expired in May 2014. No further share options or 

performance share awards have been granted under the 2004 LTIP since that date. The 2014 LTIP was approved by shareholders at the 

2014 Annual General Meeting and replaced the 2004 LTIP. The operation of both LTIPs is overseen by the Remuneration Committee of the 

Board and each is divided into two parts. 

Part A of the LTIP relates to the grant of market priced executive share options. In normal circumstances options granted under Part A are 

only exercisable if the relevant performance condition has been satisfied. The performance condition is based on the Company’s adjusted 

earnings per share growth exceeding UK RPI inflation over three financial years by a specified margin (for the 2004 LTIP) or meeting certain 

specified targets (for the 2014 LTIP). 

Part B of the LTIP relates to the grant of performance share awards which are conditional rights to receive shares in the Company for nil 

consideration. A performance share award will usually vest (i.e. become exercisable) on the third anniversary of its grant. The extent to 

which a performance share award will vest is usually subject to the extent to which the applicable performance conditions have been 

satisfied, based partly on the Company’s total shareholder return performance, relative to a comparator group of companies over a three 

year period, and partly subject to the Company’s adjusted earnings per share growth exceeding UK RPI inflation over three years by a 

specified margin (for the 2004 LTIP) or meeting certain specified targets (for the 2014 LTIP). 

Investment in own shares 

The Company holds a number of its ordinary shares in an employee benefit trust. The principal purpose of this trust is to hold shares  

in the Company for subsequent transfer to certain senior employees and executive directors in relation to options granted and awards  

made under the LTIPs and the Deferred Annual Share Bonus Scheme (‘DASBS’) over market purchase shares. Details of these plans  

are set out above and in the Directors’ remuneration report. The assets, liabilities and expenditure of the trust have been incorporated in the 

consolidated financial statements. Finance expenses and administration charges are included in the income statement on an accruals basis. 

As at 31 December 2020 the trust held 3,006,186 (2019: 3,383,452) shares, upon which dividends have been waived, with an aggregate 

nominal value of £1.0m (2019: £1.1m) and market value of £73.4m (2019: £69.9m).  

18 Share capital and share based payments continued 
IFRS 2 disclosures 
Options granted during the year have been valued using a stochastic model. The fair value per option granted during the year and the 
assumptions used in the calculations are as follows: 

Grant date  
Share price at grant date (£) 
Exercise price (£) 
Number of options granted during the year (shares) 
Vesting period (years) 
Expected volatility (%) 
Option life (years) 
Expected life (years) 
Risk free rate of return (%) 
Expected dividends expressed as a dividend yield (%) 
Fair value per option (£) 

2020 
10.03.20–30.10.20 
15.55–25.21 
nil–23.92 
3,418,392 
3–5.2 
18–24 
3.0–10 
3.0–6.7 
0.0–0.2 
2.1–3.3 
1.34–22.34 

2019 
28.02.19–07.10.19 
20.19–25.51 
nil–24.41 
3,457,106 
1–5 
17–19 
0.7–10 
0.7–6.3 
0.3–1.0 
2.0–2.5 
1.95–23.84 

The expected volatility is based on historical volatility over the last three to seven years. The expected life is the average expected period to 
exercise. The risk free rate of return is the yield on zero coupon UK government bonds of a term consistent with the assumed option life.  

The weighted average share price for options exercised by employees of the Company and its subsidiaries during the year was £24.29 
(2019: £23.76). The total charge for the year relating to share based payments was £14.9m (2019: £13.5m). After tax the total charge was 
£11.2m (2019: £13.5m).  

Details of share options and awards which have been granted and exercised, those which have lapsed during 2020 and those outstanding 
and available to exercise at 31 December 2020, whether over new issue or market purchase shares, under the Sharesave Scheme (2011), 
International Sharesave Plan, Irish Sharesave Plan, the 2004 LTIP Part A and Part B and 2014 LTIP Part A and Part B, are set out in the 
following table: 

Options  
outstanding 
at 01.01.2020 
Number 

Number 

Grants/ 
awards 
2020   
Price (£)   

Exercises 
2020 
Price (£) 

Lapses*
2020  
Number  

Number 

Number 

Options 
outstanding 
at 31.12.20   
Price (£)   

Options  
available 
to exercise  
at 31.12.20 

Number 

675,527 

238,761 

15.28 

101,349  15.28-19.16 

163,411 

649,528  15.28–19.16 

9,816 

15.28 
15.28  

91,392 
9,518 

266,497 
42,309 
1,119,025 
4,441 

41,099  15.64-19.16 
2,594  15.64-18.68 
556,690  6.77-15.66 
nil 
9,781,485  2,442,954  18.40-23.92   1,553,494  16.38-24.01 
nil 
1,281,682 

4,441 

nil  

635,767 
13,170,966  3,418,392 

191,722 
   2,451,389 

49,297 
9,878 

267,493  15.28-19.16 
39,355  15.28-19.16  
8.13-15.66  
nil  

562,335 

– 
182 
562,335 

556,879  10,114,066  16.38-24.41   3,377,098 
51,662 
246,637 
   4,001,093 

1,479,090 
1,026,102  13,111,867 

nil  

Sharesave Scheme 
(2011) 
International 
Sharesave Plan 
Irish Sharesave Plan 
2004 LTIP Part A 
2004 LTIP Part B  
2014 LTIP Part A  
2014 LTIP Part B 

*  Share option lapses relate to those which have either been forfeited or have expired during the year. 

For the options outstanding at 31 December 2020, the weighted average fair values and the weighted average remaining contractual lives 
(being the time period from 31 December 2020 until the lapse date of each share option) are set out below: 

Sharesave Scheme (2011) 
International Sharesave Plan 
Irish Sharesave Plan 
2004 LTIP and 2014 LTIP Part A 
2004 LTIP and 2014 LTIP Part B 

Weighted average  
fair value of options  
outstanding (£) 
3.92 
4.14 
4.44 
2.78 
13.14 

Weighted average  
remaining  
contractual life  
(years) 
2.06 
1.77 
1.55 
7.40 
4.61 

The outstanding share options and performance share awards are exercisable at various dates up to September 2030.  

180 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

181
181

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
Notes continued 

19 Dividends 

2018 interim 
2018 final 
2019 interim 
2019 additional interim* 
Total 

Total dividends per share for the year to which they relate are: 

Interim 
Final* 
Total 

2020  
£m 

51.7 
119.8 
171.5 

2020 
15.8p
38.3p
54.1p

2019  
£m 
50.7 
116.6 

167.3 

Per share 

2019 
15.5p
35.8p
51.3p

The 2020 interim dividend of 15.8p per share was paid on 7 January 2021 and comprised £52.8m of cash. The 2020 final dividend of 38.3p 
per share will be paid on 1 July 2021 to shareholders on the register at the close of business on 21 May 2021. The 2020 final dividend will 
comprise approximately £128m of cash.  

*  The 2019 final dividend of 35.8p per share recommended by the Board of directors of the Company in the 2019 Annual results announcement on 24 February 2020 was 

subsequently not proposed at the Annual General Meeting on 15 April 2020 as a result of the heightened uncertainty created by the Covid-19 pandemic. As a result of the better than 
expected trading performance during the first half of the year, the Board of directors of the Company decided to reinstate the final dividend for the year ended 31 December 2019 at 
the same level as originally proposed (35.8p per share) as an additional interim dividend for the year ended 31 December 2019. This was paid on 16 November 2020 and comprised 
£119.8m of cash. 

20 Contingent liabilities 

Bank guarantees 

2020  
£m 
1.3 

2019  
£m 
2.2 

In addition see Note 7 on page 165 for details of the separate contingent liability relating to the Commission’s decision that part of the UK’s 
tax regime is contrary to European State aid provisions.  

21 Directors’ ordinary share interests 
The interests of the directors, and their connected persons, in the share capital of the Company at 31 December were: 

Peter Ventress 
Frank van Zanten 
Richard Howes 
Vanda Murray 
Lloyd Pitchford 
Stephan Nanninga 
Vinodka Murria* 
Maria Fernanda Mejía◊ 

2020 
2,608 
122,428 
8,363 
3,000 
4,000 
– 
– 
– 
140,399 

2019 
– 
104,438 
– 
3,000 
4,000 
– 
– 
– 
111,438 

*   Vinodka Murria was appointed as a director of the Company on 1 June 2020. 
◊ Maria Fernanda Mejía was appointed as a director of the Company on 23 December 2020. 

Details of the directors’ options and awards over ordinary shares made under the 2014 LTIP, Sharesave Scheme (2011) and DASBS are  
set out in the Directors’ remuneration report. No changes to the directors’ ordinary share interests shown in this Note and the Directors’ 
remuneration report have taken place between 31 December 2020 and 1 March 2021. 

182
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Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

19 Dividends 

2018 interim 

2018 final 

2019 interim 

2019 additional interim* 

Total 

Interim 

Final* 

Total 

£119.8m of cash. 

20 Contingent liabilities 

Bank guarantees 

Peter Ventress 

Frank van Zanten 

Richard Howes 

Vanda Murray 

Lloyd Pitchford 

Stephan Nanninga 

Vinodka Murria* 

Maria Fernanda Mejía◊ 

Total dividends per share for the year to which they relate are: 

The 2020 interim dividend of 15.8p per share was paid on 7 January 2021 and comprised £52.8m of cash. The 2020 final dividend of 38.3p 

per share will be paid on 1 July 2021 to shareholders on the register at the close of business on 21 May 2021. The 2020 final dividend will 

comprise approximately £128m of cash.  

*  The 2019 final dividend of 35.8p per share recommended by the Board of directors of the Company in the 2019 Annual results announcement on 24 February 2020 was 

subsequently not proposed at the Annual General Meeting on 15 April 2020 as a result of the heightened uncertainty created by the Covid-19 pandemic. As a result of the better than 

expected trading performance during the first half of the year, the Board of directors of the Company decided to reinstate the final dividend for the year ended 31 December 2019 at 

the same level as originally proposed (35.8p per share) as an additional interim dividend for the year ended 31 December 2019. This was paid on 16 November 2020 and comprised 

In addition see Note 7 on page 165 for details of the separate contingent liability relating to the Commission’s decision that part of the UK’s 

tax regime is contrary to European State aid provisions.  

21 Directors’ ordinary share interests 

The interests of the directors, and their connected persons, in the share capital of the Company at 31 December were: 

2020  

£m 

51.7 

119.8 

171.5 

2020 

15.8p

38.3p

54.1p

2019  

£m 

50.7 

116.6 

167.3 

Per share 

2019 

15.5p

35.8p

51.3p

2020  

£m 

1.3 

2019  

£m 

2.2 

122,428 

104,438 

2020 

2,608 

8,363 

3,000 

4,000 

– 

– 

– 

2019 

3,000 

4,000 

– 

– 

– 

– 

– 

140,399 

111,438 

*   Vinodka Murria was appointed as a director of the Company on 1 June 2020. 

◊ Maria Fernanda Mejía was appointed as a director of the Company on 23 December 2020. 

Details of the directors’ options and awards over ordinary shares made under the 2014 LTIP, Sharesave Scheme (2011) and DASBS are  

set out in the Directors’ remuneration report. No changes to the directors’ ordinary share interests shown in this Note and the Directors’ 

remuneration report have taken place between 31 December 2020 and 1 March 2021. 

22 Retirement benefits 
The Group operates a number of defined benefit and defined contribution retirement benefit schemes in the US, the UK and elsewhere in 
Europe (including France, the Netherlands and the Republic of Ireland). The funds of the principal defined benefit schemes are administered 
by trustees and are held independently from the Group. Pension costs of defined benefit schemes are assessed in accordance with the 
advice of independent professionally qualified actuaries. Contributions to all schemes are determined in line with actuarial advice and local 
conditions and practices. Scheme assets for the purpose of IAS 19 ‘Employee Benefits’ are stated at their bid value. 

Characteristics of defined benefit pension schemes 
UK 
The UK defined benefit scheme is a contributory defined benefit pension scheme providing benefits based on final pensionable pay.  
The scheme has been closed to new members since 2003. The valuation of the UK defined benefit pension scheme has been updated  
to 31 December 2020 by the Group’s actuaries.  

The UK scheme is an HMRC registered pension scheme and is subject to standard UK pensions and tax law. This means that the payment 
of contributions and benefits are subject to the appropriate tax treatments and restrictions and the scheme is subject to the scheme funding 
requirements outlined in section 224 of the Pensions Act 2004. 

In accordance with UK trust and pensions law, the pension scheme has a corporate trustee. Although the Company bears the financial cost 
of the scheme, the responsibility for the management and governance of the scheme lies with the trustee, which has a duty to act in the best 
interest of members at all times. The assets of the scheme are held in trust by the trustee who consults with the Company on investment 
strategy decisions.  

The trustee, in agreement with the Company, has hedging in place to reduce the impact of inflation and interest rate movements on the 
funding of the plan.  

The last full triennial valuation on the UK defined benefit pension scheme was carried out by a qualified actuary as at 5 April 2018 and 
showed that there was a deficit on the agreed funding basis. To address the deficit, the Company has agreed to contribute an additional 
£5.5m per year from April 2016 to 30 June 2022.  

US 
The principal US defined benefit pension scheme is a non-contributory defined benefit pension scheme providing benefits based on final 
pensionable pay. The scheme has been closed to new members since 2003. The valuation of the US defined benefit pension scheme has 
been updated to 31 December 2020 by the Group’s actuaries.  

The US scheme is a qualified pension scheme and is subject to standard regulations under the Employee Retirement Income Security Act  
of 1974, the Pension Protection Act of 2006 and the Department of Labor and Internal Revenue reporting requirements. The scheme pays 
annual premiums to the Pension Benefit Guaranty Corporation to insure the benefits of the scheme. 

The assets of the scheme are held in trust by an independent custodian. The Company has established a Retirement Scheme Investment 
Committee. The members of the Committee are the scheme fiduciaries and, as such, are ultimately responsible for the management of the 
scheme assets. The Committee performs the oversight function and delegates the day-to-day management process to appropriate staff.  
A registered investment adviser advises the Committee regarding the investment of scheme assets.  

A de-risking strategy has been agreed for the scheme to reduce the mismatch between the assets and liabilities, whereby investments are 
switched from return seeking assets to liability matching assets as the funding improves, based on pre-agreed triggers. 

Annual actuarial valuations are performed on the US defined benefit pension scheme. The last annual review was carried out by a qualified 
actuary as at 1 January 2020 and showed that there was a required annual contribution of $7.1m. In 2021, the Group plans to contribute 
$8.0m for the 2020 plan year to cover prudently this required contribution and anticipate future funding needs. In 2020, the Group also paid 
a contribution of $8.0m for the 2019 plan year. The annual review as at 1 January 2021 is ongoing. 

Risks 
The main risks to which the Group is exposed in relation to the defined benefit pension schemes are described below: 

•  Inflation risk – the majority of the UK scheme’s liabilities increase in line with inflation and, as a result, if inflation is greater than expected 
the liabilities will increase. The impact of high inflation is capped each year for the UK scheme’s benefits. The US scheme’s liabilities are 
not directly tied to inflationary increases. 

•  Interest rate risk – a fall in bond yields will increase the value of the schemes’ liabilities. A proportion of both the UK and US schemes’ 

assets are invested in liability matching assets to mitigate the interest rate and also the inflation risk. 

•  Mortality risk – the assumptions adopted by the Group make allowance for future improvements in life expectancy. However, if life 

expectancy improves at a faster rate than assumed, this would result in greater payments from the schemes and consequently increases in 
the schemes’ liabilities. The mortality assumptions are reviewed on a regular basis to minimise the risk of using an inappropriate assumption. 

182 

Bunzl plc Annual Report 2020 

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Bunzl plc Annual Report 2020 

183
183

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

22 Retirement benefits continued 
•  Investment risk – the schemes invest in a diversified range of asset classes to mitigate the risk of falls in any one area of the investments. 

In the UK, the trustee implements partial currency hedging on the overseas assets to mitigate currency risk. 

The risks mentioned above could lead to a material change to the deficit or surplus of the pension schemes. Given the long term time 
horizon of the schemes’ cash flows, the assumptions used can lead to volatility in the scheme valuations from year to year. The Company 
and the trustee seek to mitigate actively the risks associated with the schemes. 

A higher defined benefit obligation could lead to additional funding requirements in future years. Any deficit measured on a funding 
valuation basis, which may differ from the actuarial valuation under IAS 19, will generally be financed over a period that ensures the 
contributions are appropriate to the Group and in line with the relevant regulations.  

Financial information 
The amounts included in the consolidated financial statements at 31 December were: 

Amounts included in the income statement 
Defined contribution pension schemes  
Defined benefit pension schemes  
  current service cost (net of contributions by employees) 
Total included in employee costs excluding past service cost 
Defined benefit pension schemes 

past service cost 

Total included in employee costs 
Amounts included in finance (income)/expense 
Net interest income on defined benefit pension schemes in surplus 
Net interest expense on defined benefit pension schemes in deficit 
Total charge to the income statement 

Amounts recognised in the statement of comprehensive income 
Actual return less expected return on pension scheme assets 
Experience gain on pension scheme liabilities 
Impact of changes in financial assumptions relating to the present value of pension scheme liabilities 
Impact of changes in demographic assumptions relating to the present value of pension scheme liabilities 
Actuarial loss on defined benefit pension schemes 

2020  
£m 
22.0 

6.2 
28.2 

0.4 
28.6 

(0.3)
1.0 
29.3 

2020  
£m 
57.9 
2.0 
(77.4)
1.3 
(16.2)

The cumulative amount of net actuarial losses arising since 1 January 2004 recognised in the statement of comprehensive income at  
31 December 2020 was £116.0m (2019: £99.8m). 

The principal assumptions used by the independent qualified actuaries for the purposes of IAS 19 were: 

UK 
Longevity at age 65 for current pensioners (years) 
Longevity at age 65 for future pensioners (years) 
US 
Longevity at age 65 for current and future pensioners (years) 

Rate of increase in salaries 
Rate of increase in pensions 
Discount rate 
Inflation rate 

 2020 
3.4% 
2.4% 
1.4% 
2.4% 

 2019 
3.4% 
2.2% 
2.1% 
2.2% 

UK 
 2018    
3.6%   
2.2%   
2.9%   
2.2%   

 2020 
3.0% 
– 
2.3% 
2.3% 

2020 
22.0 
23.4 

21.4 

 2019 
3.0% 
– 
3.1% 
2.3% 

2019 
£m 
25.1 

5.2 
30.3 

– 
30.3 

(0.2)
1.3 
31.4 

2019  
£m 
68.9 
1.3 
 (79.1)
0.6 
(8.3)

2019 
22.0 
23.4 

21.6 

US 

 2018 
3.0% 
– 
4.2% 
2.3% 

The assumptions used by the actuaries are the best estimates chosen from a range of possible actuarial assumptions which, due to the 
timescales covered, may not necessarily be borne out in practice. 

184
184 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

22 Retirement benefits continued 

•  Investment risk – the schemes invest in a diversified range of asset classes to mitigate the risk of falls in any one area of the investments. 

In the UK, the trustee implements partial currency hedging on the overseas assets to mitigate currency risk. 

22 Retirement benefits continued 
The (increase)/decrease that would arise on the overall net pension deficit as at 31 December 2020 as a result of reasonably possible 
changes to key assumptions was: 

The risks mentioned above could lead to a material change to the deficit or surplus of the pension schemes. Given the long term time 

horizon of the schemes’ cash flows, the assumptions used can lead to volatility in the scheme valuations from year to year. The Company 

and the trustee seek to mitigate actively the risks associated with the schemes. 

A higher defined benefit obligation could lead to additional funding requirements in future years. Any deficit measured on a funding 

valuation basis, which may differ from the actuarial valuation under IAS 19, will generally be financed over a period that ensures the 

contributions are appropriate to the Group and in line with the relevant regulations.  

UK 
US 

Impact of change  
in longevity 
–1 year 
£m 
16.5   
4.9   

+1 year 
£m 
(16.2)
(4.8)

Impact of change  
in inflation rate 
–0.25% 
£m 
10.8   
0.1   

+0.25% 
£m 
(11.6)
(0.1)

Impact of change  
in discount rate 
–0.25% 
£m 
(21.9)
(4.5)

+0.25% 
£m 
20.5 
4.3 

The market value of pension scheme assets and the present value of retirement benefit obligations at 31 December were: 

Financial information 

The amounts included in the consolidated financial statements at 31 December were: 

Amounts included in the income statement 

Defined contribution pension schemes  

Defined benefit pension schemes  

  current service cost (net of contributions by employees) 

Total included in employee costs excluding past service cost 

Defined benefit pension schemes 

past service cost 

Total included in employee costs 

Amounts included in finance (income)/expense 

Net interest income on defined benefit pension schemes in surplus 

Net interest expense on defined benefit pension schemes in deficit 

Total charge to the income statement 

Amounts recognised in the statement of comprehensive income 

Actual return less expected return on pension scheme assets 

Experience gain on pension scheme liabilities 

Impact of changes in financial assumptions relating to the present value of pension scheme liabilities 

Impact of changes in demographic assumptions relating to the present value of pension scheme liabilities 

Actuarial loss on defined benefit pension schemes 

The cumulative amount of net actuarial losses arising since 1 January 2004 recognised in the statement of comprehensive income at  

31 December 2020 was £116.0m (2019: £99.8m). 

The principal assumptions used by the independent qualified actuaries for the purposes of IAS 19 were: 

Longevity at age 65 for current pensioners (years) 

Longevity at age 65 for future pensioners (years) 

Longevity at age 65 for current and future pensioners (years) 

Rate of increase in salaries 

Rate of increase in pensions 

Discount rate 

Inflation rate 

 2020 

3.4% 

2.4% 

1.4% 

2.4% 

 2019 

3.4% 

2.2% 

2.1% 

2.2% 

UK 

 2018    

3.6%   

2.2%   

2.9%   

2.2%   

 2020 

3.0% 

– 

2.3% 

2.3% 

The assumptions used by the actuaries are the best estimates chosen from a range of possible actuarial assumptions which, due to the 

timescales covered, may not necessarily be borne out in practice. 

UK 

US 

184 

2020  

£m 

22.0 

6.2 

28.2 

0.4 

28.6 

(0.3)

1.0 

29.3 

2020  

£m 

57.9 

2.0 

(77.4)

1.3 

(16.2)

2020 

22.0 

23.4 

21.4 

 2019 

3.0% 

– 

3.1% 

2.3% 

2019 

£m 

25.1 

5.2 

30.3 

– 

30.3 

(0.2)

1.3 

31.4 

2019  

£m 

68.9 

1.3 

 (79.1)

0.6 

(8.3)

2019 

22.0 

23.4 

21.6 

US 

 2018 

3.0% 

– 

4.2% 

2.3% 

2020 
Equities 
Bonds 
Other 
Total market value of pension scheme assets 
Present value of funded obligations 
Present value of unfunded obligations 
Present value of funded and unfunded obligations 
Defined benefit pension schemes in deficit 
Defined benefit pension schemes in surplus 
Total surplus/(deficit) before tax 
Deferred tax  
Total surplus/(deficit) after tax 

2019 

Equities 
Bonds 
Other 
Total market value of pension scheme assets 
Present value of funded obligations 
Present value of unfunded obligations 
Present value of funded and unfunded obligations 
Defined benefit pension schemes in deficit 
Defined benefit pension schemes in surplus 
Total surplus/(deficit) before tax 
Deferred tax  
Total surplus/(deficit) after tax 

UK  
£m 
143.3 
293.9 
1.1 
438.3 
(437.9)
– 
(437.9)
– 
0.4 
0.4 
(0.1)
0.3 

UK  
£m 
129.9 
259.6 
0.5 
390.0 
(379.2)
– 
(379.2)
– 
10.8 
10.8 
(1.9)
8.9 

US  
£m 
58.0 
54.0 
13.7 
125.7 
(142.9)
(11.6)
(154.5)
(28.8)
– 
(28.8)
6.8 
(22.0)

US  
£m 
57.2 
50.9 
13.4 
121.5 
(140.2)
(11.9)
(152.1)
(30.6)
– 
(30.6)
3.1 
(27.5)

Of the pension scheme assets, £566.6m (2019: £512.3m) are valued based on a quoted market prices. 

Movement in net deficit 
Beginning of year 
Current service cost 
Past service cost 
Contributions 
Net interest expense 
Actuarial loss 
Currency translation 
End of year 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

Other  
£m 
4.1 
8.6 
15.6 
28.3 
(31.1)
(13.6)
(44.7)
(16.4)
– 
(16.4)
4.6 
(11.8)

Other  
£m 
5.8 
6.0 
13.3 
25.1 
(28.9)
(12.4)
(41.3)
(16.2)
– 
(16.2)
4.5 
(11.7)

2020  
£m 
(36.0)
(6.2)
(0.4)
14.6 
(0.7)
(16.2)
0.1 
(44.8)

Total  
£m 
205.4 
356.5 
30.4 
592.3 
(611.9)
(25.2)
(637.1)
(45.2)
0.4 
(44.8)
11.3 
(33.5)

Total  
£m 
192.9 
316.5 
27.2 
536.6 
(548.3)
(24.3)
(572.6)
(46.8)
10.8 
(36.0)
5.7 
(30.3)

2019  
£m 
(38.5)
(5.2)
– 
14.9 
(1.1)
(8.3)
2.2 
(36.0)

185
185

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

22 Retirement benefits continued 

Changes in the present value of defined benefit pension scheme liabilities 
Beginning of year 
Current service cost 
Past service cost 
Interest expense 
Contributions by employees 
Actuarial loss 
Benefits paid 
Currency translation 
End of year 

Changes in the fair value of defined benefit pension scheme assets 
Beginning of year 
Interest income 
Actuarial gain 
Contributions by employer  
Contributions by employees  
Benefits paid  
Currency translation  
End of year 

2020  
£m 
572.6 
6.2 
0.4 
12.9 
0.6 
74.1 
(26.1)
(3.6)
637.1 

2020  
£m 
536.6 
12.2 
57.9 
14.6 
0.6 
(26.1)
(3.5)
592.3 

2019  
£m 
507.7 
5.2 
– 
15.8 
0.7 
77.2 
(25.7)
(8.3)
572.6 

2019  
£m 
469.2 
14.7 
68.9 
14.9 
0.7 
(25.7)
(6.1)
536.6 

The actual return on pension scheme assets was a gain of £70.1m (2019: gain of £83.6m).  

The Group expects to pay approximately £15.3m in contributions to the defined benefit pension schemes in the year ending  
31 December 2021 (expected as at 31 December 2019 for the year ending 31 December 2020: £15.3m) including £7.0m for the UK  
(expected as at 31 December 2019 for the year ending 31 December 2020: £7.0m).  

The weighted average duration of the defined benefit pension scheme liabilities at 31 December 2020 was approximately 19.4 years  
(2019: 19.1 years) for the UK and 11.7 years (2019: 11.7 years) for the US. 

The total defined benefit pension scheme liabilities are divided between active members (£206.8m (2019: (£193.0m)), deferred members 
(£204.2m (2019: £174.9m)) and pensioners (£226.1m (2019: £204.7m)). 

Multi-employer pension plans  
The Group participates in six multi-employer pensions plans (‘MEPPs’) in North America. Although these plans are defined benefit plans the 
Group does not have sufficient information to account for them as defined benefit plans and, therefore, in accordance with IAS 19, accounts 
for them as defined contribution plans.  

For MEPPs, US law requires payment of a withdrawal liability when employers cease contributing to underfunded MEPPs. The liability  
for withdrawal payments is shared by all members of the group of companies in any particular plan and solvent entities must cover the 
unfunded liabilities of employers who are unable to pay due to insolvency or bankruptcy. On withdrawal from a plan, an employer’s 
withdrawal liability amount is calculated by reference to the employer’s proportionate share of the MEPP’s unfunded vested benefits based 
on the employer’s share of all contributions made to the plan over the previous 10 years.  

During the year the Group reviewed its exposure to the six MEPPs in which it participated and determined that it was in its best interests to 
serve notice to withdraw from three of the plans due to their critical funding status. The Group served notice to withdraw from these three 
plans during the year and in so doing became liable to pay withdrawal liabilities for these plans. In accordance with IAS 37, ‘Provisions, 
Contingent Liabilities and Contingent Assets’, an estimated withdrawal liability for these three plans of $21.0m (£16.4m) was recognised 
during the year in non-recurring pensions scheme charges, with a provision carried forward of £15.3m as at 31 December 2020, as shown  
in Note 16.  

The Group continues to participate in the other three MEPPs and continues to account for these as defined contribution plans with the 
combined ongoing annual contributions for the three plans in 2021 expected to be no more than £2m per annum. 

Guaranteed minimum pension equalisation on transfer values 
During the year the Group has recognised a charge of £0.4m in non-recurring pensions scheme charges relating to the equalisation of 
guaranteed minimum pension (‘GMP’) between male and female members on historical transfer values out of the Group’s UK defined 
benefit pension schemes following the outcome of the High Court judgment in November 2020 in the Lloyds Banking Group Trustees case.  

186
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Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
22 Retirement benefits continued 

Changes in the present value of defined benefit pension scheme liabilities 

Changes in the fair value of defined benefit pension scheme assets 

Notes continued 

Contributions by employees 

Beginning of year 

Current service cost 

Past service cost 

Interest expense 

Actuarial loss 

Benefits paid 

Currency translation 

End of year 

Beginning of year 

Interest income 

Actuarial gain 

Contributions by employer  

Contributions by employees  

Benefits paid  

Currency translation  

End of year 

2020  

£m 

572.6 

6.2 

0.4 

12.9 

0.6 

74.1 

(26.1)

(3.6)

637.1 

2020  

£m 

536.6 

12.2 

57.9 

14.6 

0.6 

(26.1)

(3.5)

592.3 

2019  

£m 

507.7 

5.2 

– 

15.8 

0.7 

77.2 

(25.7)

(8.3)

572.6 

2019  

£m 

469.2 

14.7 

68.9 

14.9 

0.7 

(25.7)

(6.1)

536.6 

The actual return on pension scheme assets was a gain of £70.1m (2019: gain of £83.6m).  

The Group expects to pay approximately £15.3m in contributions to the defined benefit pension schemes in the year ending  

31 December 2021 (expected as at 31 December 2019 for the year ending 31 December 2020: £15.3m) including £7.0m for the UK  

(expected as at 31 December 2019 for the year ending 31 December 2020: £7.0m).  

The weighted average duration of the defined benefit pension scheme liabilities at 31 December 2020 was approximately 19.4 years  

(2019: 19.1 years) for the UK and 11.7 years (2019: 11.7 years) for the US. 

The total defined benefit pension scheme liabilities are divided between active members (£206.8m (2019: (£193.0m)), deferred members 

(£204.2m (2019: £174.9m)) and pensioners (£226.1m (2019: £204.7m)). 

Multi-employer pension plans  

for them as defined contribution plans.  

The Group participates in six multi-employer pensions plans (‘MEPPs’) in North America. Although these plans are defined benefit plans the 

Group does not have sufficient information to account for them as defined benefit plans and, therefore, in accordance with IAS 19, accounts 

For MEPPs, US law requires payment of a withdrawal liability when employers cease contributing to underfunded MEPPs. The liability  

for withdrawal payments is shared by all members of the group of companies in any particular plan and solvent entities must cover the 

unfunded liabilities of employers who are unable to pay due to insolvency or bankruptcy. On withdrawal from a plan, an employer’s 

withdrawal liability amount is calculated by reference to the employer’s proportionate share of the MEPP’s unfunded vested benefits based 

on the employer’s share of all contributions made to the plan over the previous 10 years.  

During the year the Group reviewed its exposure to the six MEPPs in which it participated and determined that it was in its best interests to 

serve notice to withdraw from three of the plans due to their critical funding status. The Group served notice to withdraw from these three 

plans during the year and in so doing became liable to pay withdrawal liabilities for these plans. In accordance with IAS 37, ‘Provisions, 

Contingent Liabilities and Contingent Assets’, an estimated withdrawal liability for these three plans of $21.0m (£16.4m) was recognised 

during the year in non-recurring pensions scheme charges, with a provision carried forward of £15.3m as at 31 December 2020, as shown  

in Note 16.  

The Group continues to participate in the other three MEPPs and continues to account for these as defined contribution plans with the 

combined ongoing annual contributions for the three plans in 2021 expected to be no more than £2m per annum. 

Guaranteed minimum pension equalisation on transfer values 

During the year the Group has recognised a charge of £0.4m in non-recurring pensions scheme charges relating to the equalisation of 

guaranteed minimum pension (‘GMP’) between male and female members on historical transfer values out of the Group’s UK defined 

benefit pension schemes following the outcome of the High Court judgment in November 2020 in the Lloyds Banking Group Trustees case.  

23 Directors and employees 

Number of employees 
North America 
Continental Europe 
UK & Ireland 
Rest of the World 

Corporate  

Employee costs 
Wages and salaries 
Social security costs 
Pension costs excluding past service cost 
Share based payments 

GMP equalisation charge 
MEPP withdrawal liability charge 

2020 
7,618 
5,151 
3,671 
3,348 
19,788 
65 
19,853 

Closing 

2019 
6,699  
5,033  
3,834  
3,226  
18,792  
65  
18,857  

2020 
7,078 
5,042 
3,808 
3,248 
19,176 
63 
19,239 

2020  
£m 
801.2 
90.8 
28.2 
14.9 
935.1 
0.4 
16.4 
951.9 

Average 

2019 
6,746 
5,058 
3,862 
3,257 
18,923 
61 
18,984 

2019  
£m 
742.0 
88.0 
30.3 
13.5 
873.8 
– 
– 
873.8 

In addition to the above, acquisition related items for the year ended 31 December 2020 include deferred consideration payments of £13.2m 
(2019: £13.3m) relating to the retention of former owners of businesses acquired. 

Key management remuneration 
Salaries and short term employee benefits 
Share based payments 
Retirement benefits 

2020  
£m 
7.1 
2.5 
0.7 
10.3 

The Group considers key management personnel as defined in IAS 24 ‘Related Party Disclosures’ to be the directors of the Company  
and those members of the Executive Committee and the Managing Directors of the major geographic regions who are not directors of  
the Company.  

Directors’ emoluments 
Non-executive directors 
Executive directors: 

remuneration excluding performance related elements 
annual bonus  

2020  
£m 
0.7 

1.7 
1.3 
3.7 

2019  
£m 
6.4 
2.0 
0.9 
9.3 

2019  
£m 
0.7 

1.9 
1.2 
3.8 

More detailed information concerning directors’ emoluments and long term incentives is set out in the Directors’ remuneration report.  
The aggregate amount of gains made by directors on the exercise of share options during the year was £0.1m (2019: £0.4m). The aggregate 
market value of performance share awards exercised by directors under long term incentive schemes during the year was £0.8m  
(2019: £0.7m). The aggregate market value of share awards exercised by directors under the DASBS was £0.2m (2019: £0.4m). 

186 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

187
187

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

24 Lease liabilities 
The Group leases certain property, plant, equipment and vehicles under non-cancellable operating lease agreements. These leases have 
varying terms and renewal rights.  

Movement in lease liabilities  

Beginning of year 
Lease liabilities on transition to IFRS 16 
Acquisitions (Note 26) 
New leases 
Interest charge in the year 
Payment of lease liabilities 
Remeasurement adjustments 
Currency translation 

End of year  
Ageing of lease liabilities: 
Current lease liabilities  
Non-current lease liabilities 
End of year  

2020  
£m 
480.0 
– 
35.2  
100.1  
22.5  
(159.6)
24.2  
(4.9)

497.5  

129.1  
368.4  
497.5  

2019 
£m 
– 
498.3 
6.5 
105.2 
23.3 
(151.6)
14.4 
(16.1)

480.0 

121.8 
358.2 
480.0 

As at 31 December 2020, the Group had £8.6m (2019: £33.2m) of leases which had been committed to but which had not yet started. Such 
leases are not included in the Group’s lease liabilities as at 31 December 2020. In relation to leases which are included in lease liabilities, there 
are potential further future cash flows of £26.5m (2019: £46.2m) if termination options are not exercised and extension options are exercised.  

The cash outflow for low value and short term leases was £8.0m for the year ended 31 December 2020 (2019: £7.1m). 

25 Cash and cash equivalents and net debt 

Cash at bank and in hand 
Bank overdrafts  
Cash and cash equivalents 
Interest bearing loans and borrowings – current liabilities 
Interest bearing loans and borrowings – non-current liabilities 
Derivatives managing the interest rate risk and currency profile of the debt 
Net debt excluding lease liabilities  
Lease liabilities  
Net debt including lease liabilities 

2020  
£m 
944.3 
(514.6)
429.7 
(79.9)
(1,615.2)
10.4 
(1,255.0)
(497.5)
(1,752.5)

2019 
£m 
610.5 
(469.7)
140.8 
(83.7)
(1,314.2)
10.1 
(1,247.0)
(480.0)
(1,727.0)

The cash at bank and in hand and bank overdrafts amounts included in the table above include the amounts associated with the Group’s 
cash pool. The cash pool enables the Group to access cash in its subsidiaries to pay down the Group’s borrowings. The Group has the legal 
right of set-off of balances within the cash pool which is an enforceable right which the Group intends to use. The cash at bank and in hand 
and bank overdrafts figures net of the amounts in the cash pool are disclosed below for reference: 

Cash at bank and in hand net of amounts in the cash pool 
Bank overdrafts net of amounts in the cash pool  
Cash and cash equivalents  

2020  
£m 
475.3 
(45.6)
429.7 

2019 
£m 
180.6 
(39.8)
140.8 

188
188 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

24 Lease liabilities 

varying terms and renewal rights.  

Movement in lease liabilities  

Beginning of year 

Lease liabilities on transition to IFRS 16 

Acquisitions (Note 26) 

New leases 

Interest charge in the year 

Payment of lease liabilities 

Remeasurement adjustments 

Currency translation 

End of year  

Ageing of lease liabilities: 

Current lease liabilities  

Non-current lease liabilities 

End of year  

2020  

£m 

480.0 

– 

35.2  

100.1  

22.5  

(159.6)

24.2  

(4.9)

497.5  

129.1  

368.4  

497.5  

2019 

£m 

– 

498.3 

6.5 

105.2 

23.3 

(151.6)

14.4 

(16.1)

480.0 

121.8 

358.2 

480.0 

2020  

£m 

944.3 

(514.6)

429.7 

(79.9)

10.4 

(1,255.0)

(497.5)

(1,752.5)

2019 

£m 

610.5 

(469.7)

140.8 

(83.7)

10.1 

(1,247.0)

(480.0)

(1,727.0)

(1,615.2)

(1,314.2)

2020  

£m 

475.3 

(45.6)

429.7 

2019 

£m 

180.6 

(39.8)

140.8 

As at 31 December 2020, the Group had £8.6m (2019: £33.2m) of leases which had been committed to but which had not yet started. Such 

leases are not included in the Group’s lease liabilities as at 31 December 2020. In relation to leases which are included in lease liabilities, there 

are potential further future cash flows of £26.5m (2019: £46.2m) if termination options are not exercised and extension options are exercised.  

The cash outflow for low value and short term leases was £8.0m for the year ended 31 December 2020 (2019: £7.1m). 

25 Cash and cash equivalents and net debt 

Cash at bank and in hand 

Bank overdrafts  

Cash and cash equivalents 

Interest bearing loans and borrowings – current liabilities 

Interest bearing loans and borrowings – non-current liabilities 

Derivatives managing the interest rate risk and currency profile of the debt 

Net debt excluding lease liabilities  

Lease liabilities  

Net debt including lease liabilities 

Cash at bank and in hand net of amounts in the cash pool 

Bank overdrafts net of amounts in the cash pool  

Cash and cash equivalents  

The cash at bank and in hand and bank overdrafts amounts included in the table above include the amounts associated with the Group’s 

cash pool. The cash pool enables the Group to access cash in its subsidiaries to pay down the Group’s borrowings. The Group has the legal 

right of set-off of balances within the cash pool which is an enforceable right which the Group intends to use. The cash at bank and in hand 

and bank overdrafts figures net of the amounts in the cash pool are disclosed below for reference: 

The Group leases certain property, plant, equipment and vehicles under non-cancellable operating lease agreements. These leases have 

25 Cash and cash equivalents and net debt continued 
Movement in net debt 

2020 
Beginning of year excluding lease liabilities 
Net cash inflow 
Realised losses on foreign exchange contracts 
Currency translation 
End of year excluding lease liabilities 
Lease liabilities  
End of year including lease liabilities 

2019 

Beginning of year excluding lease liabilities 
Net cash inflow 
Realised gains on foreign exchange contracts 
Currency translation 
End of year excluding lease liabilities 
Lease liabilities  
End of year including lease liabilities 

Net debt 
£m 
(1,247.0)
14.1 
(37.1)
15.0 
(1,255.0)
(497.5)
(1,752.5)

Net debt  
£m 
(1,386.5)
99.1 
13.6 
26.8 
(1,247.0)
(480.0)
(1,727.0)

Cash and cash 
equivalents  
£m 
140.8 
288.0 
– 
0.9 
429.7 
– 
429.7 

Cash and cash 
equivalents  
£m 
144.2 
14.5 
– 
(17.9)
140.8 
– 
140.8 

Other 
components  
£m 
(1,387.8)
(273.9)
(37.1)
14.1 
(1,684.7)
(497.5)
(2,182.2)

Other 
components  
£m 
(1,530.7)
84.6 
13.6 
44.7 
(1,387.8)
(480.0)
(1,867.8)

The net cash outflow of £273.9m (2019: inflow of £84.6m) on other components of net debt comprises an increase in borrowings of £444.5m 
(2019: £75.5m), a repayment of borrowings of £133.5m (2019: £173.7m) and the impact of a realised loss of £37.1m on foreign exchange 
contracts (2019: gain of £13.6m).  

26 Acquisitions  
Acquisitions involving the purchase of the acquiree’s share capital or, as the case may be, the relevant assets of the businesses acquired, 
have been accounted for under the acquisition method of accounting. A key part of the Group’s strategy is to grow through acquisition. The 
Group has developed a process to assist with the identification of the fair values of the assets acquired and liabilities assumed, including the 
separate identification of intangible assets in accordance with IFRS 3 ‘Business Combinations’ as revised. This formal process is applied to 
each acquisition and involves an assessment of the assets acquired and liabilities assumed with assistance provided by external valuation 
specialists where appropriate. Until this assessment is complete, the allocation period remains open up to a maximum of 12 months from 
the relevant acquisition date. There were no significant adjustments to the assets acquired and liabilities assumed in 2020 relating to 
acquisitions completed in 2019. At 31 December 2020 the allocation period for all acquisitions completed since 1 January 2020 remained 
open and accordingly the fair values presented are provisional. 

Adjustments are made to the assets acquired and liabilities assumed during the allocation period to the extent that further information  
and knowledge come to light that more accurately reflect conditions at the acquisition date. Adjustments are made to the value of assets 
acquired to reflect more accurately the estimated realisable or settlement value. Similarly, adjustments are made to acquired liabilities to 
record onerous commitments or other commitments existing at the acquisition date but not recognised by the acquiree. Adjustments are 
also made to reflect the associated tax effects. 

The consideration paid or payable in respect of acquisitions comprises amounts paid on completion, deferred consideration and payments 
which are contingent on the retention of former owners of businesses acquired. Any payments that are contingent on future employment, 
including payments which are contingent on the retention of former owners of businesses acquired, are charged to the income statement. 
All other consideration has been allocated against the identified net assets, with the balance recorded as goodwill. Transaction costs and 
expenses such as professional fees are charged to the income statement. The acquisitions provide opportunities for further development of 
the Group’s activities and to create enhanced returns. Such opportunities and the workforces inherent in each of the acquired businesses do 
not translate to separately identifiable intangible assets but do represent much of the assessed value that supports the recognised goodwill. 

For each of the businesses acquired and announced during the year, the name of the business, the market sector served, its location and 
date of acquisition, as well as the estimated annualised revenue it would have contributed to the Group for the year if such acquisitions had 
been made at the beginning of the year, are separately disclosed. The remaining disclosures required by IFRS 3 are provided separately for 
those individual acquisitions that are considered to be material and in aggregate for individually immaterial acquisitions. An acquisition 
would generally be considered individually material if the impact on the Group’s revenue or profit measures (on an annualised basis) or the 
relevant amounts on the balance sheet is greater than 5%. Management also applies judgement in considering whether there are any 
material qualitative differences from other acquisitions made. 

188 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

189
189

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes continued 

26 Acquisitions continued 
2020 
Summary details of the businesses acquired during the year ended 31 December 2020 are shown in the table below: 

Business 
Joshen Paper & Packaging 
Medcorp 
Bodyguard Workwear 
MCR Safety  
Abco Kovex◊ 
ICM† 
SP Equipamentos 
Snelling 
Other 
Acquisitions agreed and completed in the current year 

Sector 
Grocery 
Healthcare 
Safety 
Safety 
Other 
Safety 
Safety 
Cleaning & Hygiene 

Country 
US 
Brazil 
UK 
US 
Ireland 
Denmark 
Brazil 
Canada 

 Acquisition of 80% of share capital. 
† Acquisition of 78.9% of share capital. 

Acquisition date 
2020 
6 January 
31 January 
28 February 
1 September 
30 September 
30 October 
30 November 
7 December 

Annualised 
revenue 
£m 
254.9 
9.4 
7.6 
206.7 
20.3 
49.5 
23.9 
27.2 
2.3 
601.8 

The acquisition of MCR Safety is considered to be individually significant due to its impact on intangible assets. The acquisition is  
therefore separately disclosed in the table below. Although the Joshen Paper & Packaging acquisition represents approximately 42% of the 
annualised revenue acquired during the year, it is a lower than average margin business and as a result accounts for only 11% of the total 
cash outflow in respect of acquisitions. In 2019 there were no individually significant acquisitions. A summary of the effect of acquisitions in 
2020 and 2019 is shown below: 

Customer relationships 
Brands 
Property, plant and equipment and software 
Right-of-use assets  
Inventories 
Trade and other receivables 
Trade and other payables 
Net cash 
Provisions 
Lease liabilities 
Income tax payable and deferred tax liabilities 
Fair value of net assets acquired 
Goodwill  
Consideration 

Satisfied by: 

cash consideration  
deferred consideration  

Contingent payments relating to retention of former owners 
Net cash acquired 
Transaction costs and expenses 
Total committed spend in respect of acquisitions completed in the current year 
Spend on acquisitions committed at prior year end but completed in the current year 
Total committed spend in respect of acquisitions agreed in the current year 

MCR Safety  
£m 
104.5 
13.7 
6.5 
18.0 
62.0 
35.0 
(20.2)
7.4 
(0.2)
(18.0)
(0.1)
208.6 
71.8 
280.4 

245.2 
35.2 
280.4 
1.4 
(7.4)
2.1 
276.5 
– 
276.5 

Other  
£m 
67.7 
– 
4.1 
17.2 
40.2 
54.6 
(44.0)
1.5 
(4.2)
(17.2)
(9.8)
110.1 
37.0 
147.1 

122.7 
24.4 
147.1 
17.7 
(1.5)
5.2 
168.5 
– 
168.5 

2020  
Total  
£m 
172.2 
13.7 
10.6 
35.2 
102.2 
89.6 
(64.2)
8.9 
(4.4)
(35.2)
(9.9)
318.7 
108.8 
427.5 

367.9 
59.6 
427.5 
19.1 
(8.9)
7.3 
445.0 
– 
445.0 

2019 
£m 
71.7 
– 
1.2 
6.5 
25.9 
17.4 
(10.8)
1.1 
(1.4)
(6.5)
(1.9)
103.2 
39.8 
143.0 

138.6 
4.4 
143.0 
13.4 
(1.1)
4.1 
159.4 
(35.1)
124.3  

190
190 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
Notes continued 

26 Acquisitions continued 

2020 

Joshen Paper & Packaging 

Business 

Medcorp 

Bodyguard Workwear 

MCR Safety  

Abco Kovex◊ 

ICM† 

SP Equipamentos 

Snelling 

Other 

Summary details of the businesses acquired during the year ended 31 December 2020 are shown in the table below: 

Sector 

Grocery 

Healthcare 

Safety 

Safety 

Other 

Safety 

Safety 

Country 

US 

Brazil 

UK 

US 

Ireland 

Denmark 

Brazil 

Cleaning & Hygiene 

Canada 

Acquisition date 

2020 

6 January 

31 January 

28 February 

1 September 

30 September 

30 October 

30 November 

7 December 

Annualised 

revenue 

£m 

254.9 

9.4 

7.6 

206.7 

20.3 

49.5 

23.9 

27.2 

2.3 

601.8 

Acquisitions agreed and completed in the current year 

 Acquisition of 80% of share capital. 

† Acquisition of 78.9% of share capital. 

The acquisition of MCR Safety is considered to be individually significant due to its impact on intangible assets. The acquisition is  

therefore separately disclosed in the table below. Although the Joshen Paper & Packaging acquisition represents approximately 42% of the 

annualised revenue acquired during the year, it is a lower than average margin business and as a result accounts for only 11% of the total 

cash outflow in respect of acquisitions. In 2019 there were no individually significant acquisitions. A summary of the effect of acquisitions in 

2020 and 2019 is shown below: 

Property, plant and equipment and software 

Customer relationships 

Brands 

Right-of-use assets  

Inventories 

Trade and other receivables 

Trade and other payables 

Income tax payable and deferred tax liabilities 

Fair value of net assets acquired 

Net cash 

Provisions 

Lease liabilities 

Goodwill  

Consideration 

Satisfied by: 

cash consideration  

deferred consideration  

MCR Safety  

£m 

104.5 

13.7 

6.5 

18.0 

62.0 

35.0 

(20.2)

7.4 

(0.2)

(18.0)

(0.1)

208.6 

71.8 

280.4 

245.2 

35.2 

280.4 

1.4 

(7.4)

2.1 

Other  

£m 

67.7 

– 

4.1 

17.2 

40.2 

54.6 

(44.0)

1.5 

(4.2)

(17.2)

(9.8)

110.1 

37.0 

147.1 

122.7 

24.4 

147.1 

17.7 

(1.5)

5.2 

2020  

Total  

£m 

172.2 

13.7 

10.6 

35.2 

102.2 

89.6 

(64.2)

8.9 

(4.4)

(35.2)

(9.9)

318.7 

108.8 

427.5 

367.9 

59.6 

427.5 

19.1 

(8.9)

7.3 

2019 

£m 

71.7 

– 

1.2 

6.5 

25.9 

17.4 

(10.8)

1.1 

(1.4)

(6.5)

(1.9)

103.2 

39.8 

143.0 

138.6 

4.4 

143.0 

13.4 

(1.1)

4.1 

159.4 

(35.1)

124.3  

Contingent payments relating to retention of former owners 

Net cash acquired 

Transaction costs and expenses 

Total committed spend in respect of acquisitions completed in the current year 

276.5 

168.5 

445.0 

Spend on acquisitions committed at prior year end but completed in the current year 

– 

– 

– 

Total committed spend in respect of acquisitions agreed in the current year 

276.5 

168.5 

445.0 

26 Acquisitions continued 
The net cash outflow in the year in respect of acquisitions comprised: 

Cash consideration 
Net cash acquired 
Deferred consideration payments 
Net cash outflow in respect of acquisitions 
Transaction costs and expenses paid 
Payments relating to retention of former owners 
Total cash outflow in respect of acquisitions 

MCR Safety  
£m 
245.2 
(7.4)
– 
237.8 
1.3 
– 
239.1 

Other  
£m 
122.7 
(1.5) 
4.2 
125.4 
5.8 
17.2 
148.4 

2020  
Total  
£m 
367.9 
(8.9)
4.2 
363.2 
7.1 
17.2 
387.5 

2019 
£m 
138.6 
(1.1)
6.1 
143.6 
3.8 
15.4 
162.8 

Acquisitions completed in the year ended 31 December 2020 contributed £356.0m (2019: £109.0m) to the Group’s revenue and £22.5m 
(2019: £14.5m) to the Group’s adjusted operating profit for the year ended 31 December 2020.  

The estimated contributions from acquisitions completed during the year to the results of the Group for the year ended 31 December if such 
acquisitions had been made at the beginning of the year, are as follows:  

Revenue 
Adjusted operating profit 

2020  
£m 
601.8 
50.0 

2019  
£m 
136.7 
17.0 

The total amount of goodwill expected to be deductible for tax purposes in relation to acquisitions completed during the year is £78.6m 
(2019: £29.8m). 

2019 
Summary details of the businesses acquired or agreed to be acquired during the year ended 31 December 2019 are shown in the table below: 

Business 
Volk do Brasil* 
Liberty Glove & Safety 
Coolpack 
FRSA 
Acquisitions completed in 2019 
Volk do Brasil* 
Acquisitions agreed in 2019 

*  Acquisition committed at 31 December 2018. 
 Acquisition of 80% of share capital. 

Sector 
Safety 
Safety 
Foodservice 
Safety 

Country 
Brazil 
US 
Netherlands  
Australia 

Acquisition date 
2019 
2 January 
21 February 
4 April  
29 November 

Safety 

Brazil 

2 January 

Annualised 
revenue 
£m 
40.1 
73.4 
3.1 
20.1 
136.7 
(40.1)
96.6 

190 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

191
191

Financial statements 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
Notes continued 

27 Cash flow from operating activities 
The tables below give further details on the adjustments for depreciation and software amortisation, other non-cash items and the working 
capital movement shown in the Consolidated cash flow statement.  

Depreciation and software amortisation 
Depreciation of right-of-use assets 
Other depreciation and software amortisation 

Other non-cash items 
Share based payments 
Provisions 
Retirement benefit obligations 
Other 

Working capital movement 
(Increase)/decrease in inventories 
(Increase)/decrease in trade and other receivables 
Increase/(decrease) in trade and other payables 

2020 
£m 
134.8 
36.9 
171.7 

2020 
£m 
14.9 
4.7 
(8.4)
2.0 
13.2 

2020 
£m 
(192.5)
(81.0)
278.5 
5.0 

2019 
£m 
128.1 
31.9 
160.0 

2019 
£m 
13.5 
(6.3)
(9.7)
(1.0)
(3.5)

2019 
£m 
15.2 
38.9 
(49.8)
4.3 

28 Related party disclosures  
The Group has identified the directors of the Company, their close family members, the Group’s defined benefit pension schemes and its 
key management as related parties for the purpose of IAS 24. Details of the relevant relationships with these related parties are disclosed in 
the Directors’ remuneration report, Note 22 and Note 23 respectively. All transactions with subsidiaries are eliminated on consolidation. 

192
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Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
27 Cash flow from operating activities 

The tables below give further details on the adjustments for depreciation and software amortisation, other non-cash items and the working 

capital movement shown in the Consolidated cash flow statement.  

Notes continued 

Depreciation and software amortisation 

Depreciation of right-of-use assets 

Other depreciation and software amortisation 

Other non-cash items 

Share based payments 

Provisions 

Retirement benefit obligations 

Other 

Working capital movement 

(Increase)/decrease in inventories 

(Increase)/decrease in trade and other receivables 

Increase/(decrease) in trade and other payables 

28 Related party disclosures  

The Group has identified the directors of the Company, their close family members, the Group’s defined benefit pension schemes and its 

key management as related parties for the purpose of IAS 24. Details of the relevant relationships with these related parties are disclosed in 

the Directors’ remuneration report, Note 22 and Note 23 respectively. All transactions with subsidiaries are eliminated on consolidation. 

2020 

£m 

134.8 

36.9 

171.7 

2020 

£m 

14.9 

4.7 

(8.4)

2.0 

13.2 

2020 

£m 

(192.5)

(81.0)

278.5 

5.0 

2019 

£m 

128.1 

31.9 

160.0 

2019 

£m 

13.5 

(6.3)

(9.7)

(1.0)

(3.5)

2019 

£m 

15.2 

38.9 

(49.8)

4.3 

COMPANY BALANCE SHEET 
at 31 December 2020 

Fixed assets 
Property, plant and equipment 
Right-of-use assets 
Intangible assets 
Investments 

Current assets 
Deferred tax asset 
Defined benefit pension asset 
Debtors: amounts falling due after more than one year 
Debtors: amounts falling due within one year 
Cash at bank and in hand 

Current liabilities 
Creditors: amounts falling due within one year 
Deferred tax liability 
Lease liabilities 
Net current assets 
Total assets less current liabilities 

Non-current liabilities 
Provisions 
Lease liabilities 

Net assets 

Capital and reserves 
Share capital 
Share premium 
Other reserves 
Capital redemption reserve 
Profit and loss account† 
Total shareholders’ funds 

Notes 

3 
4 
3 
5 

6 
11 
7 
7 

8 
6 
10 

9 
10 

12 

13 
13 

2020  
£m 

0.4 
0.7 
1.1 
718.4 
720.6 

1.8 
0.4 
837.9 
647.7 
0.2 
1,488.0 

(98.1)
– 
(0.7)
1,389.2 
2,109.8 

2019  
£m 

0.2 
1.2 
1.1 
707.0 
709.5 

– 
10.8 
837.9 
571.9 
0.7 
1,421.3 

(116.9)
(0.5)
(0.7)
1,303.2 
2,012.7 

(1.6)
(0.2)

(1.7)
(0.9)

2,108.0 

2,010.1 

108.3 
187.7 
5.6 
16.1 
1,790.3 
2,108.0 

108.3 
184.0 
5.6 
16.1 
1,696.1 
2,010.1 

Approved by the Board of directors of Bunzl plc (Company registration number 358948) on 1 March 2021 and signed on its behalf by 
Frank van Zanten, Chief Executive Officer and Richard Howes, Chief Financial Officer.  

The Accounting policies and other Notes on pages 195 to 200 form part of these financial statements. 

† Profit and loss account includes a net profit after tax for the year of £268.1m (2019: £35.0m). As permitted by section 408(3) of the Companies Act 2006, the profit and loss account  

of the Company has not been separately presented in these financial statements. 

192 

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193
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Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
COMPANY STATEMENT OF CHANGES IN EQUITY 
for the year ended 31 December 2020 

At 1 January 2020 

Profit for the year 
Other comprehensive income 
Contributions to pension scheme  
by participating subsidiaries 
Actuarial loss on defined benefit  

pension scheme 

Income tax credit on other 
comprehensive income 

Total comprehensive income 
2019 interim dividend 
2019 final dividend 
Issue of share capital 
Employee trust shares 
Movement on own share reserves 
Share based payments 
At 31 December 2020 

At 31 December 2018 
Impact of transition to IFRS 16 
Restated equity at 1 January 2019 
Profit for the year 
Other comprehensive income 
Contributions to pension scheme  
by participating subsidiaries 
Actuarial gain on defined benefit  

pension scheme 

Income tax charge on other 
comprehensive income 
Total comprehensive income 
2018 interim dividend 
2018 final dividend 
Issue of share capital 
Employee trust shares 
Movement on own share reserves 
Share based payments 
At 31 December 2019 

Share 
capital 
£m 
108.3 

Share 
premium 
£m 
184.0 

Other 
reserves 
£m 
5.6 

Capital 
redemption 
reserve 
£m 
16.1 

Profit and loss account 
Retained 
Own 
earnings 
shares 
£m 
£m 
1,766.0 
(69.9)

Total 
shareholders’ 
funds 
£m 
2,010.1 

268.1 

268.1 

4.5 

4.5 

(14.9)

(14.9)

2.0 
259.7 
(51.7)
(119.8)

(5.9)
15.4 
1,863.7 

2.0 
259.7 
(51.7)
(119.8)
3.7 
(9.4)
– 
15.4 
2,108.0 

– 

3.7 

(9.4)
5.9 

108.3 

187.7 

5.6 

16.1 

(73.4)

Share 
capital 
£m 
108.1 

Share 
premium 
£m 
178.5 

Other 
reserves 
£m 
5.6 

Capital 
redemption 
reserve 
£m 
16.1 

108.1 

178.5 

5.6 

16.1 

Profit and loss account 
Retained 
Own 
earnings 
shares 
£m 
£m 
1,903.5 
(63.9)
(0.3)
1,903.2 
35.0 

(63.9)

Total 
shareholders’ 
funds 
£m 
2,147.9 
(0.3)
2,147.6 
35.0 

4.5 

2.2 

(0.4)
41.3 
(50.7)
(116.6)

(24.4)
13.2 
1,766.0 

4.5 

2.2 

(0.4)
41.3 
(50.7)
(116.6)
5.7 
(30.4)
– 
13.2 
2,010.1 

0.2 

5.5 

(30.4)
24.4 

108.3 

184.0 

5.6 

16.1 

(69.9)

194
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Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
COMPANY STATEMENT OF CHANGES IN EQUITY 

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

for the year ended 31 December 2020 

1 Basis of preparation 
Bunzl plc (the ‘Company’) is a company incorporated and domiciled in the United Kingdom. These financial statements present information 
about the Company as an individual undertaking and not about its Group. The financial statements of the Company have been prepared on 
a going concern basis and under the historical cost convention with the exception of certain items which are measured at fair value as 
described in the accounting policies below. 

These financial statements have been prepared in accordance with Financial Reporting Standard 101 ‘Reduced Disclosure Framework’ 
(‘FRS 101’) and the Companies Act 2006 as applicable to companies using FRS 101. There are no new standards, amendments or 
interpretations that are applicable to the Company for the year ended 31 December 2020. In preparing these financial statements the 
Company has applied the exemptions available under FRS 101 in respect of: 

•  a cash flow statement and related notes; 

•  comparative period reconciliations for share capital and tangible fixed assets; 

•  disclosures relating to transactions with wholly owned subsidiaries and capital management; 

•  the effects of new but not yet effective IFRSs; and 

•  disclosures relating to the compensation of key management personnel. 

As the consolidated financial statements of the Company include the equivalent disclosures, the Company has also applied the exemptions 
available under FRS 101 in respect of: 

108.3 

187.7 

5.6 

16.1 

(73.4)

1,863.7 

2,108.0 

•  certain disclosures required by IFRS 2 ‘Share Based Payments’ in respect of Group settled share based payments; and 

Profit and loss account 

•  certain disclosures required by IFRS 13 ‘Fair Value Measurement’ and disclosures required by IFRS 7 ‘Financial Instruments: 

Disclosures’. 

2 Accounting policies 
The accounting policies of the Company have, unless otherwise stated, been applied consistently to all periods presented in these financial 
statements. In most cases the accounting policies for the Company are fully aligned with the equivalent accounting policies for the Group as 
stated on pages 151 to 157 in Note 2 to the consolidated financial statements. The accounting policies of the Company which are aligned with 
those of the Group are the policies for tangible assets, leases, intangible assets, income tax, trade and other payables, provisions, retirement 
benefits, investment in own shares, dividends and leases. The accounting policies that are specific to the Company are set out below. 

a. Investment in subsidiary undertakings 
Investments in subsidiary undertakings are held at cost less any provision for impairment. The subsidiary undertakings which the Company 
held at 31 December 2020 are disclosed in the Related undertakings Note in the Shareholder information section on pages 212 to 217.  

b. Share based payments 
The Company operates a number of equity settled share based payment compensation plans. Details of these plans are outlined in Note 18 
to the consolidated financial statements and the Directors’ remuneration report. The total expected expense is based on the fair value of 
options and other share based incentives on the grant date, calculated using a valuation model, and is spread over the expected vesting 
period with a corresponding credit to equity. 

Where the Company grants options over its own shares to the employees of its subsidiaries and it has not recharged the cost to the relevant 
subsidiaries, it recognises, in its individual financial statements, an increase in the cost of investment in its subsidiaries equivalent to the 
equity settled share based payment charge recognised in its consolidated financial statements, with the corresponding credit being 
recognised directly in equity.  

c. Financial guarantee contracts 
Where the Company enters into financial guarantee contracts to guarantee the indebtedness of other companies within its Group,  
the Company considers these to be insurance arrangements and accounts for them as such. In this respect the Company treats the 
guarantee contract as a contingent liability until such time as it becomes probable that the Company will be required to make a payment 
under the guarantee. 

Share 

capital 

£m 

108.3 

Share 

premium 

£m 

184.0 

Other 

reserves 

£m 

5.6 

Capital 

redemption 

reserve 

£m 

16.1 

Own 

shares 

£m 

(69.9)

Profit and loss account 

Retained 

earnings 

£m 

1,766.0 

268.1 

shareholders’ 

Total 

funds 

£m 

2,010.1 

268.1 

At 1 January 2020 

Profit for the year 

Other comprehensive income 

Contributions to pension scheme  

by participating subsidiaries 

Actuarial loss on defined benefit  

pension scheme 

Income tax credit on other 

comprehensive income 

Total comprehensive income 

2019 interim dividend 

2019 final dividend 

Issue of share capital 

Employee trust shares 

Movement on own share reserves 

Share based payments 

At 31 December 2020 

At 31 December 2018 

Impact of transition to IFRS 16 

Profit for the year 

Other comprehensive income 

Contributions to pension scheme  

by participating subsidiaries 

Actuarial gain on defined benefit  

pension scheme 

Income tax charge on other 

comprehensive income 

Total comprehensive income 

2018 interim dividend 

2018 final dividend 

Issue of share capital 

Employee trust shares 

Movement on own share reserves 

Share based payments 

At 31 December 2019 

– 

3.7 

Share 

capital 

£m 

108.1 

Share 

premium 

£m 

178.5 

Capital 

redemption 

reserve 

£m 

16.1 

Other 

reserves 

£m 

5.6 

5.6 

Restated equity at 1 January 2019 

108.1 

178.5 

16.1 

(63.9)

1,903.2 

4.5 

4.5 

(14.9)

(14.9)

2.0 

259.7 

(51.7)

(119.8)

(5.9)

15.4 

Retained 

earnings 

£m 

1,903.5 

(0.3)

35.0 

4.5 

2.2 

(0.4)

41.3 

(50.7)

(24.4)

13.2 

2.0 

259.7 

(51.7)

(119.8)

3.7 

(9.4)

– 

15.4 

shareholders’ 

Total 

funds 

£m 

2,147.9 

(0.3)

2,147.6 

35.0 

4.5 

2.2 

(0.4)

41.3 

(50.7)

5.7 

(30.4)

– 

13.2 

(116.6)

(116.6)

(9.4)

5.9 

Own 

shares 

£m 

(63.9)

(30.4)

24.4 

0.2 

5.5 

108.3 

184.0 

5.6 

16.1 

(69.9)

1,766.0 

2,010.1 

194 

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Bunzl plc Annual Report 2020 

195
195

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company financial statements continued 

2 Accounting policies continued  
d. Intercompany and other receivables 
Intercompany and other receivables are initially measured at fair value. Subsequent to initial recognition these assets are measured at 
amortised cost less any provision for impairment losses. The Group measures impairment losses using the expected credit loss model  
in accordance with IFRS 9. There were no impairment losses on intercompany or other receivables during the year (2019: none). 

e. Defined benefit pension schemes 
The Company is the sponsoring company of the UK defined benefit pension scheme. As there is no contractual agreement or stated Group 
policy for charging the net defined benefit cost of the scheme to participating subsidiaries, the net defined benefit pension cost or benefit is 
recognised fully by the Company. The contributions paid by the participating subsidiaries other than the Company are credited to profit or 
loss of the Company where the amounts relate to service and are independent of the number of years of service or to other comprehensive 
income if not linked to service.  

f. Judgements made in applying the Company’s accounting policies  
In the course of preparing the financial statements, other than judgements involved in determining estimates and assumptions (see Note 2g 
below), no judgements have been made in the process of applying the Company’s accounting policies that have had a significant effect on 
the amounts recognised in the financial statements. 

g. Sources of estimation uncertainty 
In applying the Company’s accounting policies various transactions and balances are valued using estimates or assumptions. Should these 
estimates or assumptions prove incorrect, there may be an impact on the following year’s financial statements. As at 31 December 2020, the 
only source of estimation uncertainty that has a significant risk of resulting in a material adjustment to the carrying amounts of assets and 
liabilities within the next financial year is the measurement of the defined benefit pension scheme liability which is explained in Note 2u to 
the consolidated financial statements. 

3 Property, plant and equipment and intangible assets  

Cost  
Beginning of year 
Additions 
Disposals 
End of year 

Accumulated depreciation and amortisation 
Beginning of year 
Disposals 
Charge in year 
End of year 

Net book value at 31 December 2020 
Net book value at 31 December 2019 

Short  
leasehold 
improvement  
£m 

Fixtures,  
fittings and  
equipment  
£m 

Total  
tangible  
assets 
£m 

Total  
intangible  
assets  
£m 

0.1 
– 
– 
0.1 

0.1 
– 
– 
0.1 

– 
– 

1.4 
0.3 
– 
1.7 

1.2 
– 
0.1 
1.3 

0.4 
0.2 

1.5   
0.3   
–   
1.8   

1.3   
–   
0.1   
1.4   

0.4   
0.2  

1.9 
0.2 
– 
2.1 

0.8 
– 
0.2 
1.0 

1.1 
1.1 

196
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Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
Notes to the Company financial statements continued 

2 Accounting policies continued  

d. Intercompany and other receivables 

Intercompany and other receivables are initially measured at fair value. Subsequent to initial recognition these assets are measured at 

amortised cost less any provision for impairment losses. The Group measures impairment losses using the expected credit loss model  

in accordance with IFRS 9. There were no impairment losses on intercompany or other receivables during the year (2019: none). 

e. Defined benefit pension schemes 

The Company is the sponsoring company of the UK defined benefit pension scheme. As there is no contractual agreement or stated Group 

policy for charging the net defined benefit cost of the scheme to participating subsidiaries, the net defined benefit pension cost or benefit is 

recognised fully by the Company. The contributions paid by the participating subsidiaries other than the Company are credited to profit or 

loss of the Company where the amounts relate to service and are independent of the number of years of service or to other comprehensive 

income if not linked to service.  

f. Judgements made in applying the Company’s accounting policies  

In the course of preparing the financial statements, other than judgements involved in determining estimates and assumptions (see Note 2g 

below), no judgements have been made in the process of applying the Company’s accounting policies that have had a significant effect on 

the amounts recognised in the financial statements. 

g. Sources of estimation uncertainty 

In applying the Company’s accounting policies various transactions and balances are valued using estimates or assumptions. Should these 

estimates or assumptions prove incorrect, there may be an impact on the following year’s financial statements. As at 31 December 2020, the 

only source of estimation uncertainty that has a significant risk of resulting in a material adjustment to the carrying amounts of assets and 

liabilities within the next financial year is the measurement of the defined benefit pension scheme liability which is explained in Note 2u to 

the consolidated financial statements. 

3 Property, plant and equipment and intangible assets  

Short  

leasehold 

improvement  

Fixtures,  

fittings and  

equipment  

£m 

Total  

tangible  

assets 

£m 

Total  

intangible  

assets  

£m 

Cost  

Beginning of year 

Additions 

Disposals 

End of year 

Beginning of year 

Disposals 

Charge in year 

End of year 

Accumulated depreciation and amortisation 

Net book value at 31 December 2020 

Net book value at 31 December 2019 

£m 

0.1 

– 

– 

0.1 

0.1 

0.1 

– 

– 

– 

– 

1.4 

0.3 

– 

1.7 

1.2 

– 

0.1 

1.3 

0.4 

0.2 

1.5   

0.3   

–   

1.8   

1.3   

–   

0.1   

1.4   

0.4   

0.2  

1.9 

0.2 

– 

2.1 

0.8 

– 

0.2 

1.0 

1.1 

1.1 

4 Right-of-use assets: Property 

Net book value 
Beginning of year 
Right-of-use assets on transition to IFRS 16 
Depreciation charge in the year 
End of year 

5 Investments 

Investments in subsidiary undertakings 

Cost  
Beginning of year  
Additions 
End of year 

Impairment provisions 
Beginning and end of year 

Net book value at 31 December 

6 Deferred tax asset/(liability)  
Recognised deferred tax assets net of deferred tax liabilities are attributable to the following: 

1 January 2019 
Impact of transition to IFRS 16 
Recognised in profit or loss 
Recognised in other comprehensive income or directly in equity 
31 December 2019/1 January 2020 
Recognised in profit or loss 
Recognised in other comprehensive income or directly in equity 
31 December 2020 

Defined benefit  
pension scheme  
£m 
(0.6)
– 
(0.9)
(0.4)
(1.9)
(0.2)
2.0 
(0.1)

Share based 
payments  
£m 
1.5 
– 
– 
(0.3)
1.2 
– 
0.5 
1.7 

No deferred tax asset has been recognised in respect of unutilised capital losses of £68.5m (2019: £68.5m). 

7 Debtors 

Debtors: amounts falling due within one year 
Amounts owed by Group undertakings 
Prepayments and other debtors 

Debtors: amounts falling due after more than one year 
Amounts owed by Group undertakings 

2020 
£m 
1.2 
– 
(0.5)
0.7 

2020 
£m 

710.3 
11.4 
721.7 

2019 
£m 
– 
1.7 
(0.5)
1.2 

2019 
£m 

699.2 
11.1 
710.3 

3.3 

3.3 

718.4 

707.0 

Net deferred  
tax asset/ 
(liability)  
£m 
1.0 
0.1 
(0.9)
(0.7)
(0.5)
(0.2)
2.5 
1.8 

2019  
£m 

568.7 
3.2 
571.9 

Other  
£m 
0.1 
0.1 
– 
– 
0.2 
– 
– 
0.2 

2020  
£m 

644.5 
3.2 
647.7 

837.9 

837.9 

The carrying value of the amounts owed by Group undertakings falling due after more than one year is a reasonable approximation of their 
fair values. These amounts have a fixed repayment date and are interest bearing at an interest rate which is reset periodically based on the 
Bank of England base rate. 

196 

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Bunzl plc Annual Report 2020 

197
197

Financial statements 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company financial statements continued 

8 Creditors: amounts falling due within one year 

Trade creditors 
Amounts owed to Group undertakings 
Other tax and social security contributions 
Income tax payable 
Accruals  

Amounts due to Group undertakings are repayable on demand and are not interest bearing. 

9 Provisions 

Beginning of year 
Utilised or released 
End of year 

2020  
£m 
0.7 
82.1 
0.3 
0.5 
14.5 
98.1 

2020  
£m 
1.7 
(0.1)
1.6 

The provisions relate to properties, where amounts are held against liabilities for repairs and dilapidations, and other claims. 

10 Lease liabilities  

Beginning of year 
Lease liabilities on transition to IFRS 16 
Interest charge in the year 
Payments of lease liabilities 

End of year  
Ageing of lease liabilities:  
Current lease liabilities   
Non-current lease liabilities  
End of year  

2020  
£m 
(1.6)
– 
(0.1)
0.8 

(0.9)

(0.7)
(0.2)
(0.9)

2019  
£m 
1.2 
82.5 
0.3 
21.0 
11.9 
116.9 

2019  
£m 
1.7 
– 
1.7 

2019  
£m 
– 
(2.3)
(0.1)
0.8 

(1.6)

(0.7)
(0.9)
(1.6)

11 Retirement benefits 
The Company operates a number of retirement benefit schemes in the UK, including both defined benefit and defined contribution schemes. 
A description of the characteristics and risks to which the Company is exposed in relation to the UK defined benefit pension scheme together 
with the principal assumptions used and sensitivity to changes in assumptions are detailed in Note 22 to the consolidated financial statements. 
The amounts included in the Company financial statements relating to the defined benefit pension scheme at 31 December were: 

Amounts included in profit for the year 
Current service cost (net of contributions by employees) 
Past service cost 
Net interest income 
Contributions paid by participating subsidiaries linked to service 
Total charge to profit for the year  

2020  
£m 
2.2 
0.4 
(0.3)
(1.2)
1.1 

2019  
£m 
2.0 
– 
(0.2)
(1.3)
0.5 

198
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Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
 
 
 
 
 
Notes to the Company financial statements continued 

8 Creditors: amounts falling due within one year 

11 Retirement benefits continued 

Amounts due to Group undertakings are repayable on demand and are not interest bearing. 

The provisions relate to properties, where amounts are held against liabilities for repairs and dilapidations, and other claims. 

Trade creditors 

Amounts owed to Group undertakings 

Other tax and social security contributions 

Income tax payable 

Accruals  

9 Provisions 

Beginning of year 

Utilised or released 

End of year 

10 Lease liabilities  

Beginning of year 

Lease liabilities on transition to IFRS 16 

Interest charge in the year 

Payments of lease liabilities 

End of year  

Ageing of lease liabilities:  

Current lease liabilities   

Non-current lease liabilities  

End of year  

11 Retirement benefits 

The Company operates a number of retirement benefit schemes in the UK, including both defined benefit and defined contribution schemes. 

A description of the characteristics and risks to which the Company is exposed in relation to the UK defined benefit pension scheme together 

with the principal assumptions used and sensitivity to changes in assumptions are detailed in Note 22 to the consolidated financial statements. 

The amounts included in the Company financial statements relating to the defined benefit pension scheme at 31 December were: 

Amounts included in profit for the year 

Current service cost (net of contributions by employees) 

Past service cost 

Net interest income 

Contributions paid by participating subsidiaries linked to service 

Total charge to profit for the year  

2020  

£m 

0.7 

82.1 

0.3 

0.5 

14.5 

98.1 

2020  

£m 

1.7 

(0.1)

1.6 

2020  

£m 

(1.6)

– 

(0.1)

0.8 

(0.9)

(0.7)

(0.2)

(0.9)

2020  

£m 

2.2 

0.4 

(0.3)

(1.2)

1.1 

2019  

£m 

1.2 

82.5 

0.3 

21.0 

11.9 

116.9 

2019  

£m 

1.7 

– 

1.7 

2019  

£m 

– 

(2.3)

(0.1)

0.8 

(1.6)

(0.7)

(0.9)

(1.6)

2019  

£m 

2.0 

– 

(0.2)

(1.3)

0.5 

Amounts recognised in other comprehensive income 
Actual return less expected return on pension scheme assets 
Experience gain on pension scheme liabilities 
Impact of changes in assumptions relating to the present value of pension scheme liabilities 

Actuarial (loss)/gain on defined benefit pension scheme 
Contributions paid by participating subsidiaries not linked to service 
Total (charge)/credit to other comprehensive income  

Movement in defined benefit pension scheme surplus/(deficit) 
Beginning of year 
Current service cost 
Past service cost 
Contributions 
Net interest income 
Actuarial (loss)/gain 
End of year 

Changes in the present value of defined benefit pension scheme liabilities 
Beginning of year 
Current service cost 
Past service cost 
Interest expense 
Contributions by employees 
Actuarial loss 
Benefits paid 
End of year 

Changes in the fair value of defined benefit pension scheme assets 
Beginning of year 
Interest income 
Actuarial gain 
Contributions by the Company  
Contributions by participating subsidiaries  
Contributions by employees  
Benefits paid  
End of year 

2020  
£m 
44.6 
– 
(59.5)

(14.9)
4.5 
(10.4)

2020  
£m 
10.8 
(2.2)
(0.4)
6.8 
0.3 
(14.9)
0.4 

2020  
£m 
379.2 
2.2 
0.4 
7.9 
0.5 
59.5 
(11.8)
437.9 

2020  
£m 
390.0 
8.2 
44.6 
1.1 
5.7 
0.5 
(11.8)
438.3 

2019  
£m 
52.7 
–  
(50.5)

2.2 
4.5 
6.7 

2019  
£m 
3.4 
(2.0)
– 
7.0 
0.2 
2.2 
10.8 

2019 
£m 
329.1 
2.0 
– 
9.4 
0.5 
50.5 
(12.3)
379.2 

2019  
£m 
332.5 
9.6 
52.7 
1.2 
5.8 
0.5 
(12.3)
390.0 

The actual return on pension scheme assets was a gain of £52.8m (2019: gain of £62.3m). The market value of scheme assets and the 
present value of retirement benefit obligations at 31 December are detailed in Note 22 to the consolidated financial statements. The total 
defined benefit pension liability is divided between active members (£102.9m (2019: £86.2m)), deferred members (£172.9m (2019: £147.8m)) 
and pensioners (£162.1m (2019: £145.2m)). 

12 Share capital 

Issued and fully paid ordinary shares of 3217p each 

Number of ordinary shares in issue and fully paid 
Beginning of year 
Issued – option exercises 
End of year 

2020 
£m 
108.3 

2019 
£m 
108.3 

2020 

2019 
336,792,607  336,425,304 
367,303 
336,998,961  336,792,607 

206,354 

198 

Bunzl plc Annual Report 2020 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

199
199

Financial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company financial statements continued 

13 Reserves  
The capital redemption reserve of £16.1m (2019: £16.1m) as presented in the statement of changes in equity records the aggregate nominal 
value of treasury shares that have been cancelled.  

The own shares reserve of £73.4m (2019: £69.9m) as presented in the statement of changes in equity comprises ordinary shares of the 
Company held by the Company in an employee benefit trust. The assets, liabilities and expenditure of the trust are included in the Company 
financial statements. Details of the trust and investment in own shares reserve are set out in Note 18 to the consolidated financial statements. 

The dividends paid and declared in the current and prior year are detailed in Note 19 to the consolidated financial statements.  

14 Contingent liabilities  
Borrowings by subsidiary undertakings totalling £1,661.3m (2019: £1,375.1m) which are included in the Group’s borrowings have been 
guaranteed by the Company.  

15 Employees’ and directors’ remuneration 
The average number of persons employed by the Company during the year (including directors) was 53 (2019: 53) and the aggregate 
employee costs relating to these persons were:  

Wages and salaries 
Social security costs 
Share based payments 
Pension costs 

2020 
£m 
11.0 
1.8 
2.3 
0.8 
15.9 

2019 
£m 
9.2 
1.4 
1.1 
1.0 
12.7 

Conditional awards of executive share options and performance shares are granted to executive directors and other senior employees of the 
Company. Employees of the Company can also participate in the Company’s Sharesave Scheme. Further information on the Company’s 
share plans is disclosed in Note 18 to the consolidated financial statements. 

16 Related party disclosures 
The Company has identified the directors of the Company, their close family members, its key management, the UK pension scheme and  
its subsidiary undertakings as related parties for the purpose of IAS 24 ‘Related Party Disclosures’. Details of the relevant relationships with 
these related parties are disclosed in the Directors’ remuneration report, Note 22 and Note 23 to the consolidated financial statements and 
the Related undertakings Note in the Shareholder information section on pages 212 to 217. 

200
200 

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020 

  
 
 
STATEMENT OF DIRECTORS’ RESPONSIBILITIES

The directors are responsible for preparing the Annual Report,  
which includes the Directors’ remuneration report and the financial 
statements, in accordance with applicable law and regulations.

The directors consider that the Annual Report, taken as a whole,  
is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the Group’s and the Company’s 
position and performance, business model and strategy.

Each of the directors, whose names and functions are set out on 
pages 92 and 93 of the Annual Report, confirm that, to the best of 
their knowledge:

•  the Group financial statements, which have been prepared in 
accordance with IASs in conformity with the requirements of  
the Companies Act 2006 and International Financial Reporting 
Standards adopted pursuant to Regulation (EC) No 1606/2002  
as it applies in the European Union and IFRSs issued by IASB, 
give a true and fair view of the assets, liabilities, financial position 
and profit of the Group;

•  the Company financial statements, which have been prepared 
in accordance with United Kingdom Accounting Standards, 
comprising FRS 101, give a true and fair view of the assets, 
liabilities, financial position and profit of the Company; and

•  the Annual Report includes a fair review of the development and 

performance of the business and the position of the Group and the 
Company, together with a description of the principal risks and 
uncertainties that they face.

By order of the Board

Frank van Zanten 
Chief Executive Officer 
1 March 2021

Richard Howes
Chief Financial Officer 

Company law requires the directors to prepare financial statements 
for each financial year. Under that law the directors have prepared 
the Group financial statements in accordance with International 
Accounting Standards (‘IASs’) in conformity with the requirements 
of the Companies Act 2006. Additionally, the Financial Conduct 
Authority’s Disclosure Guidance and Transparency Rules require  
the directors to prepare the Group financial statements in accordance 
with International Financial Reporting Standards (‘IFRSs’) adopted 
pursuant to Regulation (EC) No 1606/2002 as it applies in the 
European Union and the Company financial statements in 
accordance with United Kingdom Generally Accepted Accounting 
Practice (United Kingdom Accounting Standards, comprising  
FRS 101 ‘Reduced Disclosure Framework’, and applicable law).  
In preparing the Group financial statements, the directors have  
also elected to comply with IFRSs, issued by the International 
Accounting Standards Board (‘IASB’).

Under company law, directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Company and of the 
profit or loss of the Group and the Company for that period. In 
preparing the financial statements, the directors are required to:

•  select suitable accounting policies and then apply them 

consistently;

•  state whether for the Group and the Company, IASs in 

conformity with the requirements of the Companies Act 2006 
and, for the Group, IFRSs adopted pursuant to Regulation (EC) 
No 1606/2002 as it applies in the European Union and IFRSs 
issued by the IASB have been followed for the Group financial 
statements and United Kingdom Accounting Standards, 
comprising FRS 101, have been followed for the Company 
financial statements, subject to any material departures disclosed 
and explained in the financial statements;

•  make judgements and accounting estimates that are reasonable 

and prudent; and

•  prepare the financial statements on the going concern basis unless 
it is inappropriate to presume that the Group and the Company will 
continue in business.

The directors are also responsible for safeguarding the assets of the 
Group and the Company and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities.

The directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group’s and the 
Company’s transactions and disclose with reasonable accuracy  
at any time the financial position of the Group and the Company  
and enable them to ensure that the financial statements and the 
Directors’ remuneration report comply with the Companies Act 2006.

The directors are responsible for the maintenance and integrity of the 
Company’s website. Legislation in the United Kingdom governing 
the preparation and dissemination of financial statements may differ 
from legislation in other jurisdictions.

Bunzl plc Annual Report 2020

201

Financial statementsINDEPENDENT AUDITORS’ REPORT TO THE  
MEMBERS OF BUNZL PLC

Report on the audit of the financial statements
Opinion
In our opinion:

•  Bunzl plc’s Group financial statements and Company financial statements (the ‘financial statements’) give a true and fair view of the  

state of the Group’s and of the Company’s affairs as at 31 December 2020 and of the Group’s profit and the Group’s cash flows for the year 
then ended;

•  the Group financial statements have been properly prepared in accordance with international accounting standards in conformity with the 

requirements of the Companies Act 2006;

•  the Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting 
Practice (United Kingdom Accounting Standards, comprising FRS 101 ‘Reduced Disclosure Framework’, and applicable law); and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements, included within the Annual Report, which comprise: the Consolidated and Company balance 
sheets as at 31 December 2020; the Consolidated income statement and Consolidated statement of comprehensive income, the Consolidated 
cash flow statement, and the Consolidated and Company  statements of changes in equity for the year then ended; and the notes to the 
financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Separate opinion in relation to international financial reporting standards adopted pursuant to Regulation (EC)  
No 1606/2002 as it applies in the European Union
As explained in note 1 to the Group financial statements, the Group, in addition to applying international accounting standards in conformity 
with the requirements of the Companies Act 2006, has also applied international financial reporting standards adopted pursuant to 
Regulation (EC) No 1606/2002 as it applies in the European Union.

In our opinion, the Group financial statements have been properly prepared in accordance with international financial reporting standards 
adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

Separate opinion in relation to international financial reporting standards as issued by the International Accounting  
Standards Board
As explained in note 1 to the financial statements, the Group, in addition to applying international accounting standards in conformity with 
the requirements of Companies Act 2006, has also applied international financial reporting standards as issued by the International 
Accounting Standards Board.

In our opinion, the Group financial statements have been properly prepared in accordance with international financial reporting standards as 
issued by the International Accounting Standards Board.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (‘ISAs (UK)’) and applicable law. Our responsibilities 
under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report.  
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements 
in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided  
to the Group.

Other than those disclosed in note 5 to the financial statements, we have provided no non-audit services to the Group in the period under audit.

202

Bunzl plc Annual Report 2020

 Our audit approach
Overview

Audit scope

•  We performed full scope audits and other procedures of the financial information of 80 components spread across 

29 different countries across North America, Continental Europe, UK & Ireland and Rest of the World.

•  Specific audit procedures in relation to various Group activities, including consolidation, taxation, pensions, 

business combinations and the impairment of goodwill and intangible assets, were performed by the Group audit 
team centrally.

Key audit matters

•  Carrying value of goodwill and other intangible assets (Group)

•  Provisions for corporate tax exposures (Group)

•  Accounting for business combinations (Group)

•  Valuation of defined benefit pension schemes (Group and Company)

•  Valuation of inventory provisions and expected credit loss provisions against trade receivables (Group)

•  Covid-19 (Group and Company)

Materiality

•  Overall Group materiality: £30 million (2019: £29 million) based on 5% of adjusted profit before tax.

•  Overall Company materiality: £20 million (2019: £20 million) based on 1% of net assets.

•  Performance materiality: £22.5 million (Group) and £15 million (Company).

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial statements.

Capability of the audit in detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined in the Auditors’ responsibilities for the audit of the financial statements section, to detect material misstatements  
in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is  
detailed below.

Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with laws and regulations 
related to breaches of environmental regulations and unethical and prohibited business practices, and we considered the extent to which 
non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct 
impact on the preparation of the financial statements such as the Companies Act 2006. We evaluated management’s incentives and 
opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the 
principal risks were related to the potential posting of inappropriate journal entries to manipulate financial results and management bias in 
accounting estimates. The Group engagement team shared this risk assessment with the component auditors so that they could include 
appropriate audit procedures in response to such risks in their work. Audit procedures performed by the Group engagement team and/or 
component auditors included:

•  Enquiry of management, those charged with governance and the entity’s in-house legal team around actual and potential litigation and 

claims.

•  Reviewing minutes of meetings of those charged with governance including the Board, Audit committee and Executive committee.

•  Reviewing internal audit reports.

•  Assessment of matters reported on the Group’s whistleblowing helpline.

•  Auditing the risk of management override of controls, including through testing journal entries and other adjustments for appropriateness, 
testing accounting estimates (because of the risk of management bias), and evaluating the business rationale of significant transactions 
outside the normal course of business.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance 
with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not 
detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Bunzl plc Annual Report 2020

203

Financial statementsIndependent auditors’ report to the members of Bunzl plc continued

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; 
and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were 
addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a 
separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

Valuation of inventory and expected credit loss provisions against trade receivables and Covid-19 are new key audit matters this year. 
Completeness and accuracy of lease liabilities and right-of-use assets, which was a key audit matter last year, is no longer included because  
of this risk being specific to the implementation of a new accounting standard in 2019. Otherwise, the key audit matters below are consistent 
with last year. 

Key audit matter

How our audit addressed the key audit matter

Carrying value of goodwill and other  
intangible assets (Group)

Refer to page 111 (Audit Committee report),  
page 156 (Accounting policies) and pages 168  
and 169 (Note 11).

In our testing of management’s annual goodwill and other intangible assets 
impairment calculations, we used valuation experts to assist our evaluation  
of the appropriateness of the discount rate used by management. 

The Group has material goodwill balances of 
£1,494.6m (2019: £1,403.6m) and customer 
relationships intangible assets of £912.7m  
(2019: £864.9m) spread across multiple geographies  
and relating to multiple cash generating units 
(‘CGUs’). 

In assessing whether the carrying amount of the 
goodwill assets has been impaired, management 
considers forecast cash flows of the 7 individual 
CGUs (and 11 previous CGUs) which are identified 
on a market or geographical basis. 

We focused our goodwill impairment procedures 
on the CGUs with the lowest levels of headroom 
between each respective value in use model and 
carrying value. 

We also focused our impairment procedures on 
circumstances where a triggering event on customer 
relationships intangible assets occurred during the 
year and where a further impairment assessment 
was performed by management. 

Management’s impairment assessments involve 
significant estimation, principally relating to short 
and long-term revenue growth, future profitability  
and discount rates. Due to the acquisitive nature  
of the Group and the magnitude of the aggregated 
related goodwill and intangible assets, together  
with the subjectivity of the principal assumptions,  
a significant amount of audit effort was required, 
particularly as some of these assumptions are 
influenced by economic factors and trading 
conditions specific to individual businesses.

We evaluated the reasonableness of the directors’ cash flow forecasts by 
comparing the assumptions made to board approved budgets, historical 
performance and external economic data. 

In particular: 

•  We determined that long-term growth rates are generally consistent when 

compared to third party nominal GDP rates; 

•  We compared short term forecast growth rates to recent performance history 

and considered them to be acceptable; 

•  We challenged the discount rate used to determine the present value by 

assessing the cost of capital for the Company and comparable organisations  
and considered them to be acceptable; 

•  We obtained evidence to assess historical accuracy in management’s 

forecasting process; and

•  We also evaluated management’s triggering event assessment regarding 

customer relationships intangible assets. 

Management concluded that there is an impairment charge of £9.1m relating to the 
customer relationships intangible assets and a further £12.1m relating to goodwill 
in China. 

We concur with this assessment. 

Based on our sensitivity calculations, no other reasonable change in assumptions 
would lead to an impairment of goodwill or other intangible assets. Having 
ascertained the extent of changes in key assumptions either individually or 
collectively that would be required for goodwill and other intangible assets to be 
materially impaired, we considered such a change in those key assumptions to  
be unlikely.

204

Bunzl plc Annual Report 2020

 Key audit matter

How our audit addressed the key audit matter

Provisions for corporate tax exposures (Group)

Refer to page 112 (Audit Committee report), page 157 
(Accounting policies) and page 165 (Note 7). 

We assessed management’s process for identifying uncertain tax positions  
and the related accounting policy of providing for tax exposures.

The Group operates in a number of countries with 
complex taxation rules and regulations. 

The interpretation of these complex regulations and 
the unknown future outcome of pending judgements 
by the tax authorities result in the need to provide 
against a number of uncertain tax positions. 

We focused on this area because of the risk 
surrounding the level of estimation and judgement 
that is necessary in determining the provisions 
required.

In particular, we focused on the impact of changes in 
local tax regulations and ongoing inspections by local 
tax authorities and international bodies, which could 
materially impact the amounts recorded in the Group 
financial statements. This included evaluating the 
impact of the European Commission’s State aid 
investigation.

Accounting for business combinations (Group)

Refer to page 111 (Audit Committee report), page 156 
(Accounting policies) and pages 189 to 191 (Note 26). 

Given that the Group continues to make significant 
investment in acquisitions, accounting for business 
combinations is an area of focus due to the level of 
judgement involved. 

Business combinations can involve judgements in 
relation to the value of assets and liabilities that are 
recognised on acquisition, particularly the allocation 
of purchase consideration to goodwill and separately 
identified intangible assets. Our procedures in the 
year focussed on the MCR Safety acquisition given 
this was the most material acquisition in the year. 

We engaged our taxation specialists to assist us in challenging the 
appropriateness of management’s judgements in relation to these positions and  
to understand the current status of tax assessments and investigations, including 
monitoring developments in ongoing disputes and regulatory changes. 

We read recent correspondence with local tax authorities to satisfy ourselves that 
the tax provisions had been appropriately recorded or adjusted to reflect the latest 
external developments. We also considered factors such as possible penalties  
and interest.

We evaluated the consistency of management’s approach to identifying triggering 
events to reassess or record a provision for an exposure. 

We also evaluated the consistency of management’s approach to establishing or 
changing prior provision estimates and validated that changes in provisions 
established in previous periods reflected a change in facts and circumstances. 

These procedures assisted in our corroboration of management’s assessment  
of potential tax exposures, the provisions recorded and disclosures made in the 
financial statements.

We then determined whether the calculations were in line with the accounting 
standards and that the methodology and principles had been applied consistently.

Based on the procedures performed, we determined the provisions reflect 
management’s current best estimate of the expected economic outflows.

We considered the appropriateness of the related disclosures in Note 7 to the 
financial statements. Based on the procedures performed, we noted no material 
issues arising from our work.

Management relies on external valuation specialists for larger acquisitions to  
value significant intangibles acquired in business combinations. Where 
management has relied on such specialists, with the support of our own valuation 
specialists, we assessed their objectivity and competence and tested the results of 
their work and found no material issues.

We focused in particular on the following areas: 

•  We challenged the methodology and key assumptions used in determining the 
value of the customer relationships assets for the more significant acquisitions;  

•  We determined whether the cash flows applied within the valuation models and 
the key assumptions such as the discount rates, growth rates, customer attrition 
and period for amortisation, were appropriate and supported by historical data; 
and

•  We also evaluated the consideration paid or payable in respect of acquisitions. 
We did this by reading the acquisition contracts, vouching the consideration 
paid to cash outflows and testing the calculation of the deferred consideration  
by reference to the contract terms. 

Based on the procedures performed, we noted no material issues arising from  
our work.

Bunzl plc Annual Report 2020

205

Financial statements 
Independent auditors’ report to the members of Bunzl plc continued

Key audit matter

How our audit addressed the key audit matter

Valuation of defined benefit pension schemes (Group and Company)

Refer to page 111 (Audit Committee report), page 156 
(Accounting policies) and pages 183 to 186 (Note 22).

The Group has defined benefit pension schemes  
(with material schemes in the US and the UK) with a 
combined net deficit of £44.8m. The gross assets and 
liabilities in the UK and US schemes are significant in 
the context of the Consolidated balance sheet. 

Management estimation is required in relation to the 
measurement of pension scheme obligations, and 
management employs independent actuarial experts 
to assist it in determining appropriate assumptions 
such as inflation levels, discount rates, salary 
increases and mortality rates. Movements in these 
assumptions can have a material impact on the 
determination of the liability and, therefore, the extent 
of any net surplus or deficit.

Valuation of inventory provisions and  
expected credit loss provisions against trade 
receivables (Group)

Refer to page 112 (Audit Committee report), page 156 
(Accounting policies) and pages 169 and 170 (Note 12 
and 13). The Covid-19 pandemic has significantly 
increased the risk of loss on trade receivables and 
inventory particularly in the foodservice and retail 
businesses that have been impacted more heavily by 
the pandemic. 

The Group has seen an increase in slow moving 
inventory as a result of Covid-19 and the associated 
government measures which have reduced demand 
in a number of market sectors.

We focused on this area because of the level of 
estimation and judgement that is necessary in 
determining the provisions required.

We used our own actuarial experts to satisfy ourselves that the assumptions  
used in calculating the US and UK pension scheme liabilities are appropriate, 
including confirming that salary increases were appropriate and that mortality  
rate assumptions were consistent with relevant benchmarks. 

We determined that the discount and inflation rates used in the valuation of  
the pension scheme liabilities were consistent with our internally developed 
benchmarks and, where available, with those disclosed in the published financial 
statements of other companies as at 31 December 2020. 

In each case we considered the assumptions made by management to be 
reasonable in light of the available evidence. We performed procedures to satisfy 
ourselves over the completeness and accuracy of the employee data used in  
the calculation.

We have confirmed the pension asset valuations with third parties and 
independently assessed the valuation of a sample of these assets.

We also obtained and assessed third party service organisation control reports 
where these were needed to support the valuation of more complex investments.

We assessed the basis for the inventory provisions, the consistency of provisioning 
in line with the Group’s policy and the reasonableness of the overall provisioning 
in light of the impact of Covid-19. We did this through the following procedures:

•  We tested the completeness and the accuracy of the ageing of the reports used to 

calculate the provisions.  

•  We tested that the calculation of provisions had been performed in accordance 

with the Group policy.

•  We understood management’s process for identifying specific inventory 

requiring a provision and recalculated the provisions against this inventory 
using latest market prices and volume data.

•  We tested the net realisable value of a sample of inventory items to ensure that 

the listing of inventory requiring a provision identified was complete. 

We obtained an understanding of management’s process in estimating the 
expected credit loss provision and the respective judgements. We considered the 
appropriateness of management’s judgements in relation to these calculations by 
performing the following procedures:

•  reviewing the ageing categorisation of debtor balances;

•  assessing historical credit loss experience;

•  understanding and assessing the insolvencies in the period; and  

•  consideration of forward-looking factors by assessing management’s risk 

categorisation of customers in the food service and retail sectors.

We determined whether the calculations were in line with the accounting 
standards and that the methodology and principles had been applied consistently. 

Based on the procedures performed, we determined that the provisions reflect 
management’s current best estimate of the expected economic outflows. 

We also considered the appropriateness of the related disclosures in the financial 
statements. 

Based on the procedures performed, we noted no material issues arising from  
our work.

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Bunzl plc Annual Report 2020

 Key audit matter

Covid-19 (Group and Company)

The Covid-19 pandemic has had a varied impact on 
the differing sectors and regions in the Group. The 
performance of the retail and foodservice sectors were 
more heavily impacted. As a result, the Covid-19 
pandemic introduced increased estimation 
uncertainty in the following areas:

How our audit addressed the key audit matter

In response to the key areas impacted by the Covid-19 pandemic, we have 
performed the following procedures:

•  Refer to our key audit matter called ‘Carrying value of goodwill and other 

intangible assets’ for details on procedures performed over the impairment of 
goodwill and other intangible assets.

•  Impairment of goodwill and customer lists

•  Expected credit loss provisions against trade 

•  Refer to our key audit matter called ‘Valuation of inventory and expected credit 
loss provisions against trade receivables’ for details on procedures performed 
over expected credit loss provisions against trade receivables.

receivables

•  Inventory provisioning

In addition, management’s way of working, including 
the operation of controls, has been impacted by 
Covid-19 as a result of a large number of employees 
working remotely and using technology enabled 
working practices. 

Our own ways of working have also changed which 
has meant virtual review meetings, electronic review 
processes (instead of hardcopy reviews) and some 
inventory counts being performed using virtual 
technology tools.

We considered the appropriateness of management’s disclosures in its financial 
statements of the impact of the current environment and the increased uncertainty 
on its accounting estimates and found these to be adequate.

Based on the work performed at a Group level and by our component teams we did 
not identify any evidence of a material deterioration in the control environment. 

All of our oversight procedures were undertaken remotely using video 
conferencing and remote workpaper reviews to satisfy ourselves as to the 
sufficiency of audit work performed at the significant and material components. 

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a 
whole, taking into account the structure of the Group and the Company, the accounting processes and controls, and the industry in which 
they operate.

We identified one financially significant component, being North America, where a full scope audit has been performed. We identified  
five components across the UK, France and Australia for which a full scope audit of their financial information has been performed.  
In order to satisfy the request of the Audit Committee and management, we performed full scope audits and other procedures on a further  
74 components. The components where we performed audit procedures covered over 94% of Group revenue, adjusted profit before taxation 
and total assets.

Where work was performed by component auditors, detailed instructions were issued by us and the Group audit team conducted  
conference calls with component teams. For our financially significant component, North America, oversight procedures included regular 
communication with the component team, reviewing their working papers, and attending the clearance meeting. Specific audit procedures 
over central functions and areas of significant judgement, including consolidation, taxation, pensions, business combinations and the 
impairment of goodwill and other intangible assets, were performed by the Group audit team centrally.

Bunzl plc Annual Report 2020

207

Financial statementsIndependent auditors’ report to the members of Bunzl plc continued

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together 
with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the 
individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on 
the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

£30 million (2019: £29 million).

£20 million (2019: £20 million).

Financial statements – Group

Financial statements – Company

How we  
determined it

Rationale for 
benchmark applied

Based on 5% of adjusted profit before tax

Based on 1% of net assets

Given that the Group’s businesses are profit oriented 
and the directors use adjusted profit measures to 
assess the performance of the business, we believe 
that adjusted profit before tax is the best benchmark  
to use.

Considering the nature of the business and activities in 
Bunzl plc (holding activities) we use the Company net 
assets value as a basis for the calculation of the overall 
materiality level.

For each component in the scope of our Group audit, we allocated a materiality that is less than our overall Group materiality. The range of 
materiality allocated across components was up to £23.4 million. Certain components were audited to a local statutory audit materiality that 
was also less than our overall Group materiality.

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected 
misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the  
nature and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes.  
Our performance materiality was 75% of overall materiality, amounting to £22.5 million for the Group financial statements and £15 million  
for the Company financial statements.

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk assessment and 
aggregation risk and the effectiveness of controls - and concluded that an amount in the middle of our normal range was appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £1.5 million (Group audit) 
(2019: £1.5 million) and £1.5 million (company audit) (2019: £1.5 million) as well as misstatements below those amounts that, in our view, 
warranted reporting for qualitative reasons.

Conclusions relating to going concern
Our evaluation of the directors’ assessment of the Group’s and the Company’s ability to continue to adopt the going concern basis of 
accounting included:

•  We assessed the appropriateness of the cash flow forecasts in the context of the Group’s 2020 financial position and evaluated the directors’ 

downside sensitivities against these forecasts

•  We evaluated the key assumptions in the forecasts and considered whether these were supported by the evidence we obtained

•  We examined the headroom under the base case cash flow forecasts, as well as the directors’ and our own sensitised cases, and evaluated 

whether the directors’ conclusion that headroom remained in all events was supported by the evidence we obtained

•  We considered the impact of Covid-19 and Brexit including whether this was appropriately reflected in the going concern model

•  We obtained the Group’s covenant calculations and reperformed the calculation including applying sensitivities to assess the potential 

impact of downside sensitivities on covenant compliance.

•  We also reviewed the disclosures provided relating to the going concern basis of preparation and found that these provided an explanation 

of the directors’ assessment that was consistent with the evidence we obtained.

208

Bunzl plc Annual Report 2020

 Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the Group’s and the Company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation  
of the financial statements is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the Group’s and the Company’s 
ability to continue as a going concern.

In relation to the Company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing material to add or 
draw attention to in relation to the directors’ statement in the financial statements about whether the directors considered it appropriate to 
adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and our auditors’  
report thereon. The directors are responsible for the other information. Our opinion on the financial statements does not cover the other 
information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form  
of assurance thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to 
conclude whether there is a material misstatement of the financial statements or a material misstatement of the other information. If, based on 
the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 
We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ report, we also considered whether the disclosures required by the UK Companies Act 
2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and matters as 
described below.

Strategic Report and Directors’ report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ report  
for the year ended 31 December 2020 is consistent with the financial statements and has been prepared in accordance with applicable  
legal requirements.

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course of the audit, we did not 
identify any material misstatements in the Strategic Report and Directors’ report.

Directors’ Remuneration
In our opinion, the part of the Directors’ remuneration report to be audited has been properly prepared in accordance with the Companies  
Act 2006.

Bunzl plc Annual Report 2020

209

Financial statementsIndependent auditors’ report to the members of Bunzl plc continued

Corporate governance statement
The Listing Rules require us to review the directors’ statements in relation to going concern, longer-term viability and that part of the 
corporate governance statement relating to the Company’s compliance with the provisions of the UK Corporate Governance Code specified 
for our review. Our additional responsibilities with respect to the corporate governance statement as other information are described in the 
Reporting on other information section of this report.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance 
statement is materially consistent with the financial statements and our knowledge obtained during the audit and we have nothing material  
to add or draw attention to in relation to:

•  The directors’ confirmation that they have carried out a robust assessment of the emerging and principal risks;

•  The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify emerging risks and an 

explanation of how these are being managed or mitigated;

•  The directors’ statement in the financial statements about whether they considered it appropriate to adopt the going concern basis of 

accounting in preparing them, and their identification of any material uncertainties to the Group’s and Company’s ability to continue to do 
so over a period of at least twelve months from the date of approval of the financial statements;

•  The directors’ explanation as to their assessment of the Group’s and Company’s prospects, the period this assessment covers and why the 

period is appropriate; and

•  The directors’ statement as to whether they have a reasonable expectation that the company will be able to continue in operation and meet 

its liabilities as they fall due over the period of its assessment, including any related disclosures drawing attention to any necessary 
qualifications or assumptions.

Our review of the directors’ statement regarding the longer-term viability of the Group was substantially less in scope than an audit and only 
consisted of making inquiries and considering the directors’ process supporting their statement; checking that the statement is in alignment 
with the relevant provisions of the UK Corporate Governance Code; and considering whether the statement is consistent with the financial 
statements and our knowledge and understanding of the Group and Company and their environment obtained in the course of the audit.

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate 
governance statement is materially consistent with the financial statements and our knowledge obtained during the audit:

•  The directors’ statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and provides the 

information necessary for the members to assess the Group’s and Company’s position, performance, business model and strategy;

•  The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems; and

•  The section of the Annual Report describing the work of the Audit Committee.

We have nothing to report in respect of our responsibility to report when the directors’ statement relating to the company’s compliance  
with the Code does not properly disclose a departure from a relevant provision of the Code specified under the Listing Rules for review  
by the auditors.

Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Statement of directors’ responsibilities, the directors are responsible for the preparation of the financial 
statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The directors are also 
responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group’s and the Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors 
either intend to liquidate the Group or the Company or to cease operations, or have no realistic alternative but to do so.

210

Bunzl plc Annual Report 2020

 Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance  
but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken on the basis of these financial statements.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing techniques. 
However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to 
target particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a 
conclusion about the population from which the sample is selected.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any 
other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior 
consent in writing.

Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not obtained all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received from branches 

not visited by us; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  the company financial statements and the part of the Directors’ remuneration report to be audited are not in agreement with the accounting 

records and returns.

We have no exceptions to report arising from this responsibility.

Appointment
Following the recommendation of the Audit Committee, we were appointed by the directors on 19 May 2014 to audit the financial statements 
for the year ended 31 December 2014 and subsequent financial periods. The period of total uninterrupted engagement is 7 years, covering the 
years ended 31 December 2014 to 31 December 2020.

Neil Grimes (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 
1 March 2021

Bunzl plc Annual Report 2020

211

Financial statementsSHAREHOLDER INFORMATION

Related undertakings as at 31 December 2020
In accordance with section 409 of the Companies Act 2006 a full list of Bunzl plc’s subsidiary undertakings and other shares held by the 
Company as at 31 December 2020 is disclosed below. The registered office address of each entity or, in the case of unincorporated entities,  
the principal place of business, is disclosed on pages 215 to 217. Unless otherwise stated the subsidiary undertakings listed are wholly owned 
and held indirectly by Bunzl plc with ordinary shares issued (or the equivalent of ordinary shares in the relevant country of incorporation). In 
some of the jurisdictions in which the Group operates share classes are not defined and in these instances, for the purposes of this disclosure, 
the shares issued have been classified as ordinary shares. Bunzl plc does not have any joint venture companies or associated undertakings.

Subsidiary  
undertakings
Argentina
Vicsa Steelpro S.A.
Australia
Atlas Health Care Pty Limited
Bunzl Australasia Limited
Bunzl Brands & Operations Pty Limited
Bunzl Catering Supplies Limited
Bunzl Food Processor Supplies Pty Limited
Bunzl Outsourcing Services Limited
Fire Rescue Safety Australia Pty Ltd (80%)
Interpath Services Pty. Ltd.
Network Packaging Pty Limited
Protect-A-Clean Pty Ltd
Robertsons Lifting & Rigging Pty Limited
Sanicare Australia Pty Limited
Star Wholesale Distribution Pty Limited
Worksense Workwear and Safety Pty Limited
Austria
Bunzl Holdings Austria GmbH
Meier Verpackungen GmbH
Belgium
Établissements Glorieux SA
King Belgium NV
Polaris Chemicals SPRL
Total Safety Supply Belgium BVBA
Varia-Pack NV
Brazil
B2B Web Distribuicao De Produtos Ltda
Bunzl Armazenagem, Logística e Prestação de 

Serviços Administrativos Ltda.

Bunzl Equipamentos para Proteção Individual Ltda.
Dental Sorria Ltda.
DVT Comércio, Importação e Exportação Ltda.
Labor Import Comercial Importadora  

Exportadora Ltda

MCR Safety de Brasil Distribuiacao de Equipamentos
Medcorp Hospitalar Ltda
SP Equipamentos de Proteção ao trabalho e  

MRO Ltda.

VCH – Importadora, Exportadora e Distribuição
de Produtos Ltda.
Canada
8948399 Canada Inc. d/b/a Sur-Seal Packaging(iii)
Bunzl Canada, Inc.
Snelling Paper & Sanitation Ltd.(iii)

Registered 
office address

1

6
5
4
6
3
6
2
5
4
6
4
5
6
4

7
7

8
12
10
11
9

17

22
16
18
20

21
19
13

14

15

23
24
23

Subsidiary  
undertakings
Chile
B2B Web Distribuicao de Produtos Chile SpA
Bunzl Chile Holdings SpA
DPS Chile Comercial Limitada
Tecno Boga Comercial Limitada
Vicsa Safety Comercial Limitada
China
Beijing HSESF Safety Technology Co., Ltd.
Bunzl Trading (Shanghai) Limited
Diversified Distribution Systems Trading  

(Shanghai) Ltd.

Keenpac (Shenzhen) Trading Company Limited
MCR Safety Foshan South Co., Ltd.
MCR Safety Hangzhou Co., Ltd.
Shanghai BeiZhi Industrial Technology Co., LTD
Shanghai Cosafety Technology Co., Ltd.
Shanghai HSESF Safety Technology Co., Ltd.
Shanghai Mai Xi Protection Technology Co., Ltd.
Shanghai Yinghao Protection Technology Co., Ltd.
Suzhou Sai Wo Trading Co., Ltd.
Vicsa Commerce and Trading (Shanghai) Co., Ltd
Colombia
B2B Web Distribuição De Produtos Colombia  

Spa S.A.S

Importadores Y Exportadores Solmaq SAS
MCR Safety Colombia S.A.S.
Vicsa Steelpro Colombia S.A.S.
Czech Republic
Blyth s.r.o.
Bunzl CS s.r.o.
Denmark
Bunzl Distribution Danmark A/S
Bunzl Holding Danmark A/S
Bunzl Properties Danmark A/S
Clean Care A/S
ICM A/S (78.9%)
MultiLine A/S
Saebe Compagniet ApS
France
Alpes Entretien Distribution SAS
Blanc SAS
Bourgogne Hygiene Entretien SAS
Bunzl Catering Développement SAS
Bunzl Holdings France SAS
Comatec SAS
Comptoir de Bretagne SAS

Registered 
office address

25
25
27
26
25

33
30

37
39
38
40
32
29
28
36
31
41
35

42
42
43
44

46
45

47
47
47
48
49
50
51

65
80
79
76
67
66
76

212

Bunzl plc Annual Report 2020

 Subsidiary  
undertakings
Daugeron & Fils SAS
Fichot Hygiene SAS
France Sécurité SAS
Gama 29 SAS
Générale Collectivités SAS
GM Equipement S.A.S.
Groupe Pierre Le Goff – Ile de France-Adage SAS
Groupe Pierre Le Goff Bourgogne Franche-Comte 

SAS

Groupe Pierre Le Goff Grand Ouest SAS
Groupe Pierre Le Goff Méditerranée SAS
Groupe Pierre Le Goff Rhône-Alpes Centre SAS
Groupe Pierre Le Goff Sud-Ouest SAS
Hedis SAS
Hygiadis SAS
Industrie du Compactage Alimentaire Hygiene ICA 

Hygiene L'image du Propre SAS

Keenpac France SAS
Ligne T SAS
Mat'hygiene SAS
Nicolas Entretien SAS
ORRU SAS
PLG Finances SAS
PLG Grand-Nord SAS
Prorisk S.A.S.
SCI des Saules SCI
Société Civile Immobilière Sainte Claire Deville SC
Sodiscol SAS
Sopecal Hygiene SAS
Germany
Bäumer Betriebshygiene Vertriebsgesellschaft 

mbH(iii)

Bunzl Healthcare GmbH
Bunzl Healthcare Holding GmbH(iii)
Bunzl Holding GmbH(iii)
Bunzl Verpackungen GmbH
Majestic GmbH
PKA Klöcker Gmbh(iii)
Protemo GmbH
Hong Kong
Bunzl Asia Limited(iii)
DDS of Hong Kong Limited
Keenpac Asia Limited
MCR Safety Asia Company Limited
Hungary
Bunzl CEE Kft
Bunzl Magyarország Kft.
Ireland
Abco Kovex Limited (80%)
Bunzl Finance Ireland Unlimited Company(ii)
Bunzl Hospitality Supplies Ireland Limited
Bunzl Ireland Limited
Latharna Ireland Finance No. 1 Unlimited Company
Latharna Ireland Finance No. 2 Unlimited Company
Thomas McLaughlin (Ireland) Limited
Yorse Ireland Unlimited Company

Registered 
office address
68
56
63
61
75
52
59

73
77
62
70
69
54
58

72
55
60
64
78
71
77
57
52
58
58
53
74

84
83
81
81
81
85
82
84

86
87
89
88

91
91

92
92
92
92
92
92
92
92

Subsidiary  
undertakings
Israel
M.S. Global Limited
Meichaley Zahav Packages Ltd
Silco (Utensils) A.S. Limited(iii)
Italy
B2B Distribution Italy Holdings S.r.l.
Keenpac Italia S.r.l.
Neri S.p.A.
Secure Service S.r.l.
Mexico
Bunzl De Mexico SA de CV(ii)(iii)
Bunzl Servicios, SA. De CV
Cool Pak AG Packaging, S. de R. L. de C.V.
Cool Pak Exports S. de R.L. de C.V.
CP AG Servicios, S. de R.L. de C.V.
CRM de las Americas, S.A. de C.V.
Diversified DS of Mexico, S. De R.L. De C.V.
Espomega S. de R.L. de C.V.(iii)
Proepta, S.A. DE C.V.(iii)
Shelby Manufacturing De Mexico, S.A. DE C.V.
Steel pro S.A de C.V.(iii)
Web Distribucion Safety Mexico, S. de R.L. de C.V.
Netherlands
Allshoes Benelux B.V.
Bunzl Outsourcing Services B.V.
Bunzl Verpakkingen Arnhem B.V.
Coolpack B.V.
De Ridder B.V.
King Nederland B.V.
Majestic Products B.V.
MCR Safety Europe B.V.
QS Nederland B.V. (85%)
Worldpack Trading B.V.
New Zealand
Bunzl Outsourcing Services NZ Limited
Corded Strap (NZ) Limited
Fire Rescue Safety New Zealand Limited (80%)
ICB Cleaning Supplies Limited
Nelson Packaging Supplies Limited
Norway
Art Trading AS
Culina AS
Enor AS
Riise & G G Storkjøkken AS
Skien Storkjøkken AS (51%)
Peru
Vicsa Safety Peru S.A.C.
Puerto Rico
Melissa Sales Corp.
Romania
Bunzl Romania SRL
Singapore
LSH Industrial Solutions Pte. Ltd
Slovakia
Eurobal, spol. s.r.o.

Registered 
office address

93
94
93

96
95
96
97

98
105
103
104
101
99
100
107
106
99
102
108

109
118
112
111
115
114
116
117
110
113

120
121
120
119
121

123
123
124
124
122

125

126

127

128

129

Bunzl plc Annual Report 2020

213

Financial statementsShareholder information continued

Related undertakings continued

Subsidiary  
undertakings
Spain
Bunzl Distribution Spain, S.A.U.
Bunzl Mallorca 2018, S.L.U.
Faru, S.L.U.
Guantes Juba, S.A.U.
Juba Personal Protective Equipment, S.L.U.
Lovilia Spain, S.L.U.
Marca Proteccion Laboral, S.L.U.
Marvel Proteccion Laboral, S.L.U.
Quirumed, S.L.U.
Tecnopacking, S.L.U.
Switzerland
Distrimondo AG
Keenpac (Switzerland) SA
MMH Holding AG
Weita AG
Weita Holding AG
Weita Service AG
Turkey
Bursa Pazarı İnşaat Sanayi Ve Ticaret Anonim Şirketi
İstanbul Ticaret Hırdavat Sanayi A.Ş.
İstanbul Ticaret İş Güvenliği ve Endüstriyel Sanayi 

Ürünler A.Ş

Kullanatmarket Elektronik Pazarlama Ticaret 

Anonim Şirketi
United Kingdom
365 Healthcare Limited
Abco Kovex (N.I.) Limited (80%)
Abco Kovex (UK) Limited (80%)
Aggora (Technical) Limited(iii)
Aggora Group Ltd(iii)
Aggora Limited
Aggora Projects Ltd(iii)
Bodyguard Workwear Limited
Bunzl American Holdings (No.1) Limited
Bunzl American Holdings (No.2) Limited
Bunzl Finance Public Limited Company(i)
Bunzl Group Services Limited(i)
Bunzl Holding GTL Limited(i)
Bunzl Holding LCE Limited
Bunzl Overseas Holdings (No. 2) Limited(i)
Bunzl Overseas Holdings (No. 3) Limited(ii)
Bunzl Overseas Holdings (No.4) Limited
Bunzl Overseas Holdings Limited
Bunzl Pension Trustees Limited(i)
Bunzl Plastics Limited(i)
Bunzl Properties Limited(i)
Bunzl Retail & Healthcare Supplies Limited
Bunzl UK Limited
Catered 4 Limited
Classic Bag Company Holdings Limited
Continental Chef Supplies Limited
Dialene Limited
GrowModule 365 Limited
Guardsman Limited
Henares Limited(i)

Registered 
office address

131
132
136
137
137
131
133
134
135
130

140
141
140
139
139
138

142
144

145

143

148
146
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148
148

Subsidiary  
undertakings
Howper 800 Limited(iii)
Kingsbury Packaging (Limavady) Ltd
Lee Brothers Bilston Limited
Lightning Packaging Supplies Limited
London Bio Packaging Limited
Packaging 2 Buy Limited
Parmelee Limited
Portabottle Limited
Portabrands Limited
Selectuser Limited(ii)
Spectrum Hygiene Limited(iii)
The Classic Printed Bag Company Limited
The Porta Group Limited
Tornado Gloves Limited
Tornado Holdings Limited
Tri-Star Packaging Supplies Limited
Woodway Packaging Limited
Woodway UK Limited
Woodway UK South Limited(iii)
Wycombe Marsh Paper Mills Limited(i)
Yorse No. 1 Limited
Yorse No. 3 Limited(i)
United States
Arch Logistics, LLC
Bunzl Corporate Holdings, Inc.
Bunzl Distribution California, LLC
Bunzl Distribution Leasing, Inc.
Bunzl Distribution Midatlantic, LLC
Bunzl Distribution Midcentral, Inc.
Bunzl Distribution Northeast, LLC
Bunzl Distribution Oklahoma, Inc.
Bunzl Distribution Southeast, LLC
Bunzl Distribution Southwest, L.P.
Bunzl Distribution USA, LLC
Bunzl Holdings Inc.
Bunzl International Services, Inc.
Bunzl Mexican Holdings II, LLC
Bunzl Mexican Holdings, LLC
Bunzl Midatlantic, LLC
Bunzl Minneapolis, LLC
Bunzl North American Holdings, Inc.
Bunzl Northeast, LLC
Bunzl Processor Distribution, LLC
Bunzl Retail Services, LLC
Bunzl Retail, LLC
Bunzl Southwest Holdings, LLC
Bunzl US Holdings LLC
Bunzl USA Holdings LLC
Bunzl USA LLC
Bunzl Utah, LLC
Bunzl Western Holdings, Inc.
Cool-Pak, LLC
Destiny Packaging, LLC
Earthwise Bag Company, Inc.
Foodhandler Inc.
Green Source, LLC

Registered 
office address
148
146
148
148
148
148
147
148
148
148
148
148
148
147
147
148
148
148
148
148
148
148

162
162
149
153
155
162
162
150
162
152
149
149
149
162
162
162
153
149
162
162
149
162
154
149
149
149
151
162
149
149
156
161
162

214

Bunzl plc Annual Report 2020

 Subsidiary  
undertakings
Hi-Valu, LLC
International Sourcing Company Inc.(iii)
John Tillman Company
Joshen Paper & Packaging Co.(iii)
Keenpac, LLC
Keepsafe, LLC
Liberty Glove & Safety, LLC
M.L. Kishigo Manufacturing Company, LLC
Masteragents LLC
MCR Holdings, Inc.
Papercraft Southwest, LLC
Prime Source, LLC
R3 Safety, LLC
R3, LLC
Revco Industries, Inc.(iii)
Right Choice Distribution, LLC
SAS Safety Corporation
Shelby Group International, Inc.(iii)
Steiner Industries, Inc.
TSN East, LLC
TSN West, LLC
U.S. Glove Co., Inc.
Uruguay
Steelpro Safety S.A.

Registered 
office address
162
157
149
159
162
159
149
154
162
157
149
162
162
160
156
162
149
157
163
162
162
158

List of registered office addresses

Registered office address
Maipú 1300, piso 13, Ciudad de Buenos Aires, Argentina
17 Millrose Drive, Malaga WA 6090, Australia
34-48 Cosgrove Road, Enfield NSW 2136, Australia
55 Sarah Andrews Close, Erskine Park NSW 2759, Australia
Level 2, 700 Springvale Road, Mulgrave VIC 3170, Australia
Unit 1, 52 Fox Drive, Dandenong South VIC 3175, Australia
Diepoldsauer Straße 37, 6845, Hohenems, Austria
1 Rue du Bois des Hospices, 2iémé étage, 7522 Tournai, 

Key
1
2
3
4
5
6
7

Belgium

Aarschotsesteenweg 114 3012 Leuven (Wilsele), Belgium
Avenue Sabin 23, 1300 Wavre, Belgium
Oudenaardsesteenweg 19 9000 Ghent, Belgium
Rue du Cerf 190 1332 Genval, Belgium
Av. Fagundes de Oliveira 538, Warehouse A5, Piraporinha, 

Cidade de diadema, CEP, 09950-300, Brazil

Avenida do Cursino, 3.365 SL/06, Saúde, City of São Paulo, 

CEP, 04133-300, Brazil

Avenida Doutor Alberto Jackson Byington, 1435 Jardim Santa 

Fe, City of Osasco, São Paulo, CEP 06273-050, Brazil
Estrada Velha de Guarulhos – São Miguel, 5135, Box 301 
– Jardim Arapongas, city of Guarulhos, São Paulo, CEP 
07210-250, Brazil

Rua Cardeal Arcoverde, 2365, Andar 5, Conjunto 51, 

164

Pinheiros, CEP 05407-003, Brazil

Other shareholdings
Viner-Pack Gyarto Kereskedelmi Es Szolgaltato 

Korlatolt Felelossegu Tarsasag(iii) (20%)

MCR Hanvo Safety Products (Nantong) Co., Ltd. 

(20%)

Registered 
office address

90

34

Classifications key
(i)    Directly owned by Bunzl plc.
(ii)   Holding of ordinary and preference shares.
(iii)  Holding of more than one class of ordinary share.

Rua Crepusculo, No 58 Bairro California, City of Belo 

Horizonte, Minas Gerais, CEP 30855-435, Brazil

Rua Dr. Guilherme Bannitz, No. 126, 2nd floor, sets 21 and 22, 
District of Itaim Bibi, City of São Paulo, State of São Paulo, 
04532-060, Brazil

Rua João Thomaz Pinto, No. 1570, Shed A, Modules 6, 7 and 8 
Condominium Byblos, district of Canhanduba, City of Itajaí, 
State of Santa Catarina, 88.313-045, Brazil

Rua Padre Damaso 165, 173 e 187, Osasco, São Paulo, CEP 

06016-010, Brazil

Rua Padre Damaso, 173 – Fundos, Centro, City of Osasco, 

CEP 06016-010, Brazil

Dentons Canada LLP, 2500-10220 103 Ave NW, Edmonton, 

Alberta T5J OK4, Canada

Parlee McLaws LLP, 3300 TD Canada Trust Tower, 421-7th 

Avenue, SW, Calgary AB T2P 4K9, Canada

Av. Presidente Eduardo Frei Montalva 5151, Conchalí, 

8550678 Santiago, Chile

Avenida Boulevard, Aeropuerto Norte #9649, Pudahuel, 

Santiago, Chile

Camino Coquimbo N’ 16.000, Colina, Sanitago, Chile
2F, Building 4, No. 115 Lane 1276, Nanle Road, Songjiang 

District, Shanghai, China

3F, Building 4, No. 115 Lane 1276, Nanle Road, Songjiang 

District, Shanghai, China

Floor 9, Xinpeng Plaza, No. 200, Lane 91, E'shan Road, 

Pudong New Area, Shanghai, 200127, China

No. 181 Zhongshe Road, Maogag Town, Songjiang District, 

Shanghai, China

No. 301 Rongle East Road, Songjiang District, Shanghai, 

China

No. 9 Fuqian Road, Shandong Zhuang Town, Pinggu District, 

Beijing, China

Bunzl plc Annual Report 2020

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215

Financial statementsShareholder information continued

List of registered office addresses continued

Registered office address
No.128 Jinshajiang Road, Rudong Economic Development 

Key

Registered office address
Parc d'activité Des Lacs, 22 rue Saint Exupéry, 33 290 

Key

Zone, Jiangsu, China

Room 3123, Building 3, 112-118 Gaoyi Road, Baoshan District, 

Shanghai, China

Room 368, Part 302, No. 211 Fute North Road, Free Trade 

Zone, Shanghai, China

Room 850, No. 1111 Chang Shou Rd, Jingan District, 

Shanghai, China

Room 908, Building 16, Zone 2, International Chuangzhi 

Park, No.8 Gangkou Road, Guicheng Street, Nanhai District, 
Foshan, Guangdong, China

Room 912, Central Business Tower, 88 Fuhua 1st Road, 

Futian, Shenzhen, China

Room A39, Floor 6, Building 2, Dongfang MAO Business 
Center, Xiacheng District, Hangzhou, Zhejiang, China

Southwest of No.1 House, 3F, Building A, Tower 2, Xinhaiyi, 

No. 58 Heshun Road, Suzhou Industrial Park, Jiangsu, 
China

Carrera 30 No. 15-30, Bogota D.C., Colombia
CR 71 No 94 – 23 AP, 1134 TO 9, Colombia
Km 7 Vía Medellín, Parque Empresarial Celta, Módulo 1, 

Bodega 49, Funza (Cundinamarca), Colombia

Dolnokrčská 2029/54a, Krč, Praha 4, 140 00, Czech Republic
Přátelstvi 1011/17, Uhřiněves, Praha 10, 10 400,  

Czech Republic

Greve Main 30, 2670 Greve, Denmark
Indkildevej 2 c, DK-9210, Aalborg SØ, Denmark
Kærvej 25, DK-2970 Hørsholm, Denmark
Kirkebjergvej 17, 4180 Sorø, Denmark
Vesterlundvej 5-7, DK-2730 Herlev, Denmark
11 C rue des Aulnes, 69410 Champagne-au-Mont-d'or, France
13 rue des Battants RN 20, 31140, Saint-Alban, France
130-136 rue Victor Hugo, 92300 Levallois-Perret, France
191-195 Avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, 

Paris, France

26/28 rue Jean Perrin, 28300, Mainvilliers, France
29 avenue des Morillons, ZA des Doucettes, 95140 Garges les 

Gonesses, France

440 route de Rosporden, Le Grand Guelen, 29000 Quimper, 

France

5 avenue Gutenberg, ZA Pariwest, 78310 Maurepas, France
50 Avenue d'Allemagne, Rond Point de L'Europe ZA Albasud, 

82000 Montauban, France

530 rue Jacqueline Auriol ZA de Saint Thudon, 29490, 

Guipavas, France

556 Chemin du Mas de Cheylon, CAP Delta 30941, Nimes, 

France

585, Rue Alain Colas, 29200, Brest, France
7 route de Villiers, 77780, Bourron-Marlotte, France
725 Route des Vernes Pringy, 74370, Annecy, France
Boulevard Francois-Xavier Faffeur, Zone Industrielle 

Lannolier, 11000, Carcassonne, France

La Fregate, 9 avenue Jacques Cartier, 44800, Saint-Herblain, 

France

Lieudit la Trentaine, 77690, La Genevraye, France

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67
68

Blanquefort, France

Quai Louis Aulagne, 69 190 Saint Fons, France
Route Nationale 97, ZA Les Plantades, 83130 La Garde, France
Route Nationale, 57420, Louvigny, France
Rue Charles Remi Arnoult, 21700 Nuits Saint Georges, France
Rue de Pau, 40500 Saint-Server, France
Rue Edouard Branly, ZAC des Chamonds 58640 Varennes-

Vauzelles, France

Rue Jean-Marie David, ZA de la Teillais, 35740, Pacé, France
Rue Nungesser et Coli d2A Nantes Atlantique, 44860 Saint-

Aignan de Grand Lieu, France

Rue Pierre Pascal Fauvelle, 66000 Perpignan, France
ZI Maison Dieu RN 74, 21220 Fixin, France
Zone Artisanale Maritime du Bassin de Thau, Route de Séte, 

34540 Ballaruc Les Bains, France
Elbestraße 1-3, 45768 Marl, Germany
Friedrichstrasse 2, 40699 Erkrath, Germany
Kitzingstr. 15-19, 12277, Berlin, Germany
Maysweg 11, 47918 Tönisvorst, Germany
Stadtweide 17, 46446 Emmerich, Germany
11th Floor, One Pacific Place, 88 Queensway, Hong Kong
Room 2103, Futura Plaza, 111 How Ming Street, Kwun Tun, 

Hong Kong

Unit 26, 22/F, Metro Centre II, Lam Hing St., Kowloon Bay, 

Kowloon, Hong Kong

Unit 3-4 18F Tower 6, China Hong Kong City, Tsim Sha Tsui, 

Kowloon, Hong Kong

2336 Dunavarsány, 071/33 hrsz, Hungary
Vendel Park, Erdőalja út 3, 2051 Biatorbágy, Hungary
10 Earlsfort Terrace, Dublin 2, D02 T380, Ireland
4 Kinneret Street, POB 1139, Airport City, Ben Gurion Airport, 

7019802, Israel

Emek Ha'Ela 250, Modi'in, P.O.B 553, LOD 7110601, Israel
Corsa Italia n.6, 50123 Florence, Italy
Via 8 Marzo n. 6, 42025 Corte Tegge di Cavriago, Reggio 

Emilia, Italy

Via Brigata Reggio no. 24, Reggio Emilia, Italy
Arzipe Valdes & Marco, Ave. Batallón de San Patricio #111, 
Piso 28, Despacho 2801, Colonia Valle Oriente, San Pedro 
Garza Garcia, Nuevo León, C.P. 66269, Mexico

Av. del sauce número 1600, Col. La angostura, City of San 

Luis Potosí, S.L.P, 78117, Mexico

Avenida Cafetales No. 1702, Interior 201, between streets 
Rancho Recoveco and Rancho Estopila, Hacienda de 
Coyoacán, Coyoacán, 04970, Mexico

Avenida Circunvalación Agustín Yáñez 2613, int 1A-110, 
Arcos Vallarta Sur, 4500 Guadalajara, Jalisco, Mexico
Calle Rio San Lorenzo No. 503, Col. Fuentes del Valle, CP 
6620, CD San Pedro Garza Garcia, Nuevo León, Mexico

Carretera al CUCBA No. 400 Interior 5 Colonia La Venta del A, 

C.P. 45221 Zapopan, Jalisco, Mexico

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102

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Bunzl plc Annual Report 2020

 Registered office address
Carretera Corredor Tijuana Rosarito 2000 Exterior 15202., 
Interior Mt3 A, Colonia Zona Cerril General, Tijuana, Baja 
California, Mexico

Carretera Miguel Alemán KM21 Edificio 4C Prologis Park, 

Apodaca, N.L., México C.P, 66627, Mexico

Galileo # 11, Colonia Polanco V Secc., Delagación Miguel 

Hidalgo, 11560, Ciudad de México, Mexico

Pablo A. Gonzalez Garza Pte., 820, Chepevera, Monterrey, 

Nuevo León, 64030, Mexico

Rio San Lorenzo No. 503 Local I, Col. Fuentes Del Valle, San 

Pedro Garza Garcia, C.P. 66220, Mexico

Barnsteenstraat 1-A, 1812 SE Alkmaar, Netherlands
Bijsterhuizen 3005C, 6604 LP Wijchen, Netherlands
De Kronkels 31c, 3752LM Bunschoten-Spakenburg, 

Netherlands

Delta 57, 6825 ML Arnhem, Netherlands
Esp 125, 5633 AA Eindhoven, Netherlands
Grotewei 2, 4004 LW Tiel, Netherlands
Industrieweg 11B, 1566JN, Assendelft, Netherlands
Jan Campertlaan 6, 3201AX, Spijkenisse, Netherlands
Keizersgracht 241, 1016EA, Amsterdam, Netherlands
Rondebeltweg 82, 1329 BG Almere, Netherlands
686 Rosebank Road, Avondale, Auckland, 1026, New Zealand
97 Sawyers Arm Road, Christchurch, 8052, New Zealand
KPMG Level 5, 79 Cashel Street, Christchurch, 8140,  

New Zealand

Bedriftsveien 24, 3735 Skien, Norway
c/o Enor AS, Holmaveien 20, 1339 Vøyenenga, Norway
Holmaveien 20, 1339 Vøyenenga, Norway
Av. Santa Rosa 350. Ate., Lima, Peru
PO Box 6494, PR 00914-6494, San Juan, Puerto Rico
Sat Dragomiresti-Deal, Comuna Dragomiresti-Vale, DE 287/1, 
Bucharest West Logistic Park, Cladirea C, Unitatea C01, 
Ilfov, Romania

1 Penjuru Close, 608617, Singapore
Na pántoch 18, 831 06 Bratislava, Slovakia
Calle Castilla-León, Parcela 45 Onda, 12200, Castellón, Spain
Calle Filats, 8 Polg. Industrial Prologis Park, Sant Boi de 

Llobregat, Barcelona, Spain

Calle las Palmeras 7, Polígono Industrial La Sendeilla, 28350 

Ciempozuelos, Spain

Key

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127
128
129
130

131

132

Cartagena, Murcia, poligono industrial Cabezo Beaza, 

Avenida Bruselas, 30353, esquina calle Amsterdam, parcela 
R 100, Spain

133

Cartagena, Murcia, poligono industrial Cabezo Beaza, 

Avenida Luxemburgo, calle Artes y Oficios, nave B-3, Spain

134

Corretger No 115-117-119, Parque Empresarial Táctica, 

Paterna, 46980, Valencia, Spain

Edificio Plaza, Nave 5, Ali-4 Plataforma Logistica de Zaragoza, 

50197, Zaragoza, Spain

Santo Domingo De La Calzada, La Rioja, 26250, Carretera De 

Logrono, Spain

Güterstrasse, 4313 Möhlin, Switzerland

135

136

137
138

Registered office address
Nordring 2, 4147 Aesch, Switzerland
Oberebenestrasse 53, CH-5620 Bremgarten, Switzerland
Route des Jeunes 5D, c/o Télios SA, 1227 Les Acacias, 

Genève, Switzerland

Akçaburgaz Mahallesi, 3137. Sokak, No.19, Esenyurt, 

Istanbul, Turkey

Akçaburgaz Mahallesi, 3137. Sokak, No.19, K. 1, Esenyurt, 

Istanbul, Turkey

Arapcami Mah, Tersane Cad, No. 115, Beyoğlu, Istanbul, 

Turkey

Şerifali Mah., Turgut Özal Blv, B Blok No:170/1, Ümraniye, 

İstanbul, Turkey

Arthur Cox, Victoria House, 15-17 Gloucester Street, Belfast, 

BT1 4LS, United Kingdom

Middlemore Lane West, Aldridge, Walsall, WS9 8BG,  

United Kingdom

York House, 45 Seymour Street, London, W1H 7JT,  

United Kingdom

Corporation Service Company, 100 Shockoe Slip, 2nd Floor, 

Richmond VA 23219, United States

Corporation Service Company, 10300 Greenbriar Place, 

Oklahoma City OK 73159, United States

Corporation Service Company, 15 West South Temple, Suite 

600, Salt Lake City UT 84101, United States

Corporation Service Company, 211 E. 7th Street, Suite 620, 

Austin TX 78701, United States

Corporation Service Company, 2345 Rice Street, Suite 230, 

Roseville MN 55113, United States

Corporation Service Company, 251 Little Falls Drive, 

Wilmington DE 19808, United States

Corporation Service Company, 2595 Interstate Drive, Suite 

103, Harrisburg PA 17710, United States

Corporation Service Company, 2710 Gateway Oaks Drive, 
Suite 150N, Sacramento CA 95833-3505, United States

Corporation Service Company, 2908 Poston Avenue, Nashville 

TN 37203-1312, United States

Corporation Service Company, 300 Deschutes Way SW,  

Suite 304, Turnwater WA 98501, United States

Corporation Service Company, 50 West Broad Street,  

Suite 1330, Columbus OH 43215, United States

Corporation Service Company, 505 5th Street, Suite 729,  

Des Moines IA 50309, United States

Corporation Service Company, 80 State Street, Albany NY 

12207-2543, United States

CSC-Lawyers Incorporating Service Company, 221 Bolivar 

Street, Jefferson City MO 65101, United States

Illinois Corporation Service Company, 801 Adlai Stevenson 

Drive, Springfield IL 62703-4261, United States

César Cortinas 2037, Montevideo, Uruguay

Key
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Bunzl plc Annual Report 2020

217

Financial statementsShareholder information continued

Financial calendar

Annual General Meeting
Results for the half year to 30 June 2021

Results for the year to 31 December 2021
Annual Report circulated

2021 
21 April
31 August

2022 
February
March

Dividend payments are normally made on these dates or the 
following working day:

Ordinary shares (final)
Ordinary shares (interim)

1 July
2 January

Analysis of ordinary shareholders
At 31 December 2020 the Company had 4,923 (2019: 5,058) 
registered shareholders who held 337.0 million (2019: 336.8 million) 
ordinary shares between them, analysed as follows:

Size of holding
0 – 10,000
10,001 – 100,000
100,001 – 500,000
500,001 – 1,000,000
1,000,001 and over

Number of 
shareholders
4,199
448
181
47
48
4,923

% of issued 
share capital
2
4
12
10
72
100

Registrar
Computershare Investor Services PLC  
The Pavilions  
Bridgwater Road  
Bristol BS99 6ZZ 
Telephone +44 (0) 370 889 3257 
Fax +44 (0) 370 703 6101 
Email webqueries@computershare.co.uk  
Website www.computershare.com

Investor Centre
Shareholders can manage their shareholding online at  
www.investorcentre.co.uk. The Investor Centre is our registrar’s  
easy to use website, available 24 hours a day, seven days a week, 
where the following services are available:

•  elect for electronic communications;

•  change of address;

•  view share balance information;

•  join the dividend reinvestment plan; and

•  view dividend payment and tax information.

In order to register for the Investor Centre, shareholders will need 
their shareholder reference number which can be found on either 
their share certificate or dividend confirmations.

Dividend payment by BACS
Shareholders can have their dividends paid directly into their bank 
or building society account using the Bankers’ Automated Clearing 
Service (‘BACS’). This means that dividends will be in the account 
on the same day the dividend payment is made. To use this method 
of payment please contact our registrar on +44 (0) 370 889 3257 or 
visit the Investor Centre website. Please note that this option will not 
override any existing dividend scheme mandate, which would need 
to be revoked in writing. Shareholders who have elected to have their 
dividends paid by BACS and who have registered a valid email 
address with the registrar will be able to access their dividend 
confirmations electronically at www.investorcentre.co.uk. If no such 
email address has been registered, shareholders will receive their 
dividend confirmations by post.

Dividend reinvestment plan
The Company operates a dividend reinvestment plan which allows 
shareholders in eligible countries to use the whole of their cash 
dividend to buy additional shares in the Company, thereby 
increasing their shareholding.

Shareholders can check their eligibility in the terms and conditions 
and apply to join the plan online in the Investor Centre or can contact 
the Company’s registrar to request the terms and conditions of the 
plan and a printed mandate form.

American Depositary Receipts
The Company has a sponsored Level 1 American Depositary 
Receipt programme that trades on the over-the-counter market in the 
US with ticker BZLFY. Citibank N.A. acts as the Depositary Bank. 
Telephone Citibank +1 781 575 4555  
Email citibank@shareholders-online.com  
Website www.citi.com/dr

Shareholders may if they wish have their dividend payments paid 
directly into their bank account in certain foreign currencies. Please 
contact the Company’s registrar on +44 (0) 370 889 3257 to request 
further information about the currencies for which this service 
is available.

218

Bunzl plc Annual Report 2020

  
 
Share dealing
Bunzl plc shares can be traded through most banks and 
stockbrokers. The Company’s registrar also offers an internet  
and telephone dealing service. Further details can be found at  
www.computershare.trade/ or by telephoning +44 (0) 370 703 0084.

ShareGift
Sometimes shareholders have only a small holding of shares 
which may be uneconomical to sell. Shareholders who wish to 
donate these shares to charity can do so through ShareGift, an 
independent charity share donation scheme (registered charity  
no. 1052686). Further information about ShareGift may be obtained 
from ShareGift on +44 (0) 20 7930 3737 or at www.sharegift.org.

Shareholder security
Shareholders are advised to be cautious about any unsolicited 
financial advice, offers to buy shares at a discount or offers of 
free company reports. More detailed information about this can 
be found at www.fca.org.uk in the Consumers section and at  
www.fca.org.uk/scamsmart. Details of any share dealing facilities 
that the Company endorses will be included in Company mailings.

Independent auditors
PricewaterhouseCoopers LLP

Corporate brokers
J.P. Morgan Cazenove  
Citigroup

Company Secretary
Suzanne Jefferies

Registered office
York House 
45 Seymour Street  
London W1H 7JT 
Telephone +44 (0) 20 7725 5000 
Fax +44 (0) 20 7725 5001 
Website www.bunzl.com  
Registered in England no. 358948

Forward-looking statements
The Annual Report contains certain statements about the future 
outlook for the Group. Although the Company believes that the 
expectations are based on reasonable assumptions, any statements 
about future outlook may be influenced by factors that could cause 
actual outcomes and results to be materially different.

Bunzl plc Annual Report 2020

219

Financial statementsFIVE YEAR REVIEW

Revenue
Operating profit
Finance income
Finance expense
Profit on disposal of businesses
Profit before income tax
Income tax
Profit for the year attributable to the Company’s 

IFRS

2020
£m
10,111.1
618.5
10.4
(73.2)
–
555.7
(125.7)

2019
£m
9,326.7
528.4
12.4
(87.5)
–
453.3
(104.1)

2019◊
£m
9,326.7
506.0
12.4
(64.2)
–
454.2
(104.3)

equity holders

430.0

349.2

349.9

Basic earnings per share

128.8p

104.8p

105.0p

Alternative performance measures† 
Adjusted operating profit
Adjusted profit before income tax
Adjusted profit for the year
Adjusted earnings per share

778.4
715.6
550.5
164.9p

653.3
578.2
440.6
132.2p

630.9
579.1
441.3
132.4p

IAS 17

2018
£m
9,079.4
466.2
11.6
(66.6)
13.6
424.8
(98.3)

326.5

98.4p

614.0
559.0
429.9
129.6p

2017
£m
8,580.9
456.0
10.6
(57.3)
–
409.3
(98.8)

310.5

94.2p

589.3
542.6
393.4
119.4p

2016
£m
7,429.1
409.7
7.1
(53.9)
–
362.9
(97.0)

265.9

80.7p

525.0
478.2
349.6
106.1p

◊  Following the adoption of IFRS 16 ‘Leases’ with effect from 1 January 2019, because the Group adopted the accounting standard using the modified retrospective approach to transition and accordingly did 
not restate prior periods, the results for the years ended 31 December 2020 and 31 December 2019 are not directly comparable with those reported in the prior years under the previous applicable accounting 
standard, IAS 17 ‘Leases’. However to provide a meaningful comparative on adoption of IFRS 16, the results for the year ended 31 December 2019 were also presented under IAS 17 at the time the results 
were published.

†  See Note 3 on page 158 for further details of the alternative performance measures.

220
220

Bunzl plc Annual Report 2020
Bunzl plc Annual Report 2020

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Bunzl plc  
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45 Seymour Street 
London 
W1H 7JT 

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