Quarterlytics / Consumer Cyclical / Apparel - Footwear & Accessories / Caleres, Inc. / FY2021 Annual Report

Caleres, Inc.
Annual Report 2021

CAL · NYSE Consumer Cyclical
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Ticker CAL
Exchange NYSE
Sector Consumer Cyclical
Industry Apparel - Footwear & Accessories
Employees 4800
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FY2021 Annual Report · Caleres, Inc.
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Supporting  
community living

Annual Report and Accounts 
for the year ended 30 De cember 2021

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital & Regional is a UK-focused 
retail property REIT, specialising in 
community shopping centres that 
provide needs-based, non-discretionary 
and value-orientated retail goods 
and services. 

Capital & Regional owns and/or manages shopping centres in Blackburn, Hemel 
Hempstead, Ilford, Luton, Maidstone, Redditch, Walthamstow and Wood Green. 

Capital & Regional manages these assets through its in-house expert property 
and asset management platform.

Our centres are aligned to the needs and aspirations of their respective local 
community and form a critical part of the local infrastructure. Capital & Regional  
has a strong track record of delivering retail and leisure asset management 
initiatives across its portfolio of tailored, in-town, community shopping centres. 

Capital & Regional is listed on the main market of the London Stock Exchange 
and has a secondary listing on the Johannesburg Stock Exchange.

Our Purpose

Our Vision

We invest, manage and 
enhance retail property 
through the creation of 
dynamic environments 
tailored to the local 
communities. As a specialist 
owner and manager of 
shopping centres, we invest 
in the retail assets in our 
portfolio to unlock their 
full value. 

To define and lead community shopping 
centres, through our passionate creation 
of vibrant retail spaces and exceptional 
customer and guest experience. To develop 
and deliver dynamic community hubs in 
the heart of town centres that provide a 
mix of uses including everyday services 
and facilities to satisfy our growing and 
evolving communities’ needs. To be more 
than just places to shop, but to operate 
essential hubs for the local community.

Our values

INSPIRING  
CREATIVE  
THINKING

DELIVERING  
DYNAMIC  
SOLUTIONS

ENCOURAGING 
COLLABORATIVE 
ENGAGEMENT

LEADING IN  
SUSTAINABILITY  
WITHIN OUR 
COMMUNITIES

ACTING  
WITH  
INTEGRITY

capreg.comHighlights

Revenue

2021

2020

Adjusted Profit1

2021

2020

£8.1m

£11m

Net Rental Income

£70.0m

2021

£72.7m

2020

£29.0m

£34.1m

Adjusted Earnings per share1

2021

2020

6.8p

10.2p

IFRS Loss for the period 

Basic Earnings per share2

2021

2020

£(26.4)m

2021

(22.0)p

£(203.9)m

2020

(188.8)p

Total dividend per share2 

Net Asset Value (NAV) per share2 

2021

2020

–

–

2021

2020

102p

150p

EPRA NTA per share2 

Group net debt 

2021

2020

102p

157p

2021

2020

£185.3m

£345.1m

Net debt to property value 

2021

2020

49%

65%

  Read more about our key performance 
indicators on pages 22 to 23

Use of Alternative Performance Measures (APMs) 
Throughout the results statement we use a range of financial and non-financial measures to assess 
our performance. A number of the financial measures, including Net Rental Income, Adjusted Profit, 
Adjusted Earnings per share, Net Debt and the industry best practice EPRA (European Public Real 
Estate Association) performance measures are not defined under IFRS, so they are termed APMs. APMs 
are not considered superior to the relevant IFRS measures, rather Management use them alongside 
IFRS measures to monitor the Group’s financial performance because they help illustrate the trading 
performance and position of the Group. All APMs are defined in the Glossary and further detail on 
their use is provided within the Financial Review. 

1  Adjusted Profit and Adjusted Earnings per share are as defined in the Glossary. Adjusted Profit 

incorporates profits from operating activities and excludes revaluation of properties and financial 
instruments, gains or losses on disposal, and other non-operational items. A reconciliation to the 
equivalent EPRA and statutory measures is provided in Note 9 to the financial statements.

2  2020 results have been restated for a prior year adjustment of £0.5m in respect to the treatment 

of Software as a Service (SaaS) configuration costs as explained in Note 1. 2020 Adjusted Profit has 
also been restated to reflect the introduction of the new Snozone EBITDA performance measures.

Contents

BUSINESS OVERVIEW
01  Highlights
02 

 Our Community Shopping 
Centre Approach

04  Our Portfolio
06  Chairman’s Statement

STRATEGIC REPORT
08  The Market Backdrop
12  Strategy
18  Strategy in Action
20  Our Business Model
22  Key Performance Indicators
24  Chief Executive’s Review
26  Operating Review
30  Financial Review
36  Managing Risk
44  Our Stakeholders
48  ESG Report

GOVERNANCE
64  Directors
66  Senior Leadership Team
67  Corporate Governance Report
 Composition, Succession  
76 
and Evaluation

80  Audit, Risk and Internal Control
86  Remuneration 
106  Directors’ Report
110   Directors’ Responsibilities 

Statement

111  Independent Auditor’s Report

FINANCIALS
122   Consolidated Income 

Statement

122   Consolidated Statement of 
Comprehensive Income
123  Consolidated Balance Sheet
124   Consolidated Statement of 

Changes in Equity
125   Consolidated Cash Flow 

Statement

126   Notes to the Financial 

Statements

158  Company Balance Sheet
159  Statement of Changes in Equity
160   Notes to the Company’s 

Separate Financial Statements

163  Glossary of Terms
165  Five Year Review (Unaudited)
166   Portfolio Information 

(Unaudited)

167   EPRA Performance Measures 

(Unaudited)

169   Advisers and Corporate 

Information

170   Shareholder Information

Stock Code: CAL

01

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021BUSINESS OVERVIEW 
Our Community Shopping Centre Approach

At a time of significant structural change 
within our sector, we see the growing 
relevance and continuing resilience of  
our community centre strategy. 
We have been proactive and continue to reposition and 
remerchandise our centres to remain relevant to our 
communities over the medium to longer term.

Our integrated multi-disciplinary management platform 
continues to deliver sector-leading results and is critical to 
asset-level performance. In a competitive environment, being 
successful at local level is all about our communities and 
placing them at the heart of everything that we do.

In our minds, the key to driving footfall and a wider recovery 
is our customer or community proposition. 

Our customer product 
and service offerings

We sit firmly in a position to serve our guests’ essential and regular  
non-discretionary shopping needs and services.

7% Variety stores

14% Food & grocery

18% Value apparel

13% Health & beauty

Contracted Rent  
by Customer 
product/service

10% Services

9% Athleisure & 
footwear

10% Non retail

5% Leisure

6% Home & gifts

3% Jewellery

02

capreg.comOur difference

We’re proudly different from regional destination shopping 
centres. We’re local and part of everyday life. More than just 
places to shop, we operate hubs for the local community.

01

02

Dominant community locations
Our centres are at the heart of the 
community, with strong transport links 
and are ideally positioned to serve their 
communities.

Diversified income streams
Our mixed-use community hubs 
provide a diversified tenant base 
and income streams.

03

04

Strength of community links
Enables us to respond to community needs 
quickly and effectively.

Experienced management
We have a diverse and experienced 
management team.

The continued evolution  
of our assets

Community and local focus
Our assets are located in local 
communities and form essential parts 
of community infrastructure at the 
heart of these local neighbourhoods. 
They play an integral role in the lives 
of our guests. We aim to strengthen 
communities through meeting their 
everyday needs and supporting the 
causes that matter to them.

Remerchandising retail offer
Our ability to evolve that offer and to 
accelerate remerchandising toward 
the shift from discretionary to non-
discretionary retail and services.

Role of the store
The rise of online shopping has 
caused questions to be asked of 
where the future of physical retail lies. 
We sit firmly in a position to serve our 
guests’ essential and regular non-
discretionary shopping needs and 
services. 

Diversification of uses
Frequent, repeat footfall and high 
conversion rates coupled with 
affordable occupier costs makes our 
centres great for a variety of non-
traditional occupier partners.

03

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021BUSINESS OVERVIEW9

9

9

9

Spain

9

Key

 Investment assets

  Managed assets  
(Held for Sale)

 Snozone

  Kingfisher Redditch

1

9

8

9

7

6

5

4

2

9

3

1

9

8

9

7

6

5

4

2

3

9

Centre Characteristics
03 
01

02 

Dominant strategic 
locations in the heart 
of growing towns

Easily accessible 
with strong 
transport links

London/
South‑East bias

04 

Accretive asset management 
opportunities (including leisure, 
residential, medical and office uses)

05 

Snozone leisure 
venues, dominant 
in their sector

Our Portfolio

1

 The Mall, Blackburn
9
 „ Leasehold covered shopping 

centre on three floors

 „ 580,000 sq ft 

 „ 115 lettable units

Principal occupiers:
Primark, Boots, Next, Wilko, Pure 
Gym, Blackburn with Darwen Council

8

9

7

6

5

4

2

9

3

2

 The Exchange, Ilford
 „ Predominantly freehold 

3

covered shopping centre on 
three floors

 „ 310,000 sq ft 

 „ 78 lettable units

Principal occupiers:
Next, H&M, TK Maxx

3

 The Mall, Maidstone
 „ Freehold covered shopping 

centre on three floors

 „ 430,000 sq ft 

 „ 86 lettable units

Principal occupiers:
Matalan, Pure Gym, Boots, 
Sports Direct, Wilko, Iceland

Investment Assets represent the asset 
pools where the Group retains net equity. 
Managed Assets represents assets where the 
current debt values in the non-recourse SPV 
structures exceed the respective property 
value and therefore the Group has negative 
equity and the substance of the Group’s role 
is as a manager.

1

9

8

9

9

9

7

6

5

4

1

8

9

7

6

5

4

2

9

04

capreg.com9

9

9

9

9

9

9

1

9

1

9

8

9

7

6

5

9

9

1

1

9

8

9

7

4

 17&Central, Walthamstow
 „ Leasehold covered shopping 
2

centre on two floors

 „ 290,000 sq ft 

3

 „ 60 lettable units

9

Principal occupiers:
Lidl, Asda, Boots, The Gym, TK Maxx, 
Sports Direct

1

9

6

5

2

4

  The Marlowes,  
Hemel Hempstead
 „ Freehold covered shopping 
centre and high street 
3
parades

 „ 340,000 sq ft 

 „ 85 lettable units

Principal occupiers:
Sports Direct, Pure Gym, Wilko, 
Tesco Express

1

8

  Kingfisher Shopping 
Centre, Redditch
 „ C&R acts as Property &  
7

9

Asset Manager
6

4
 „ Freehold covered shopping 
centre on two principal  
trading levels 

5

2

9

 „ 900,000 sq ft 

3

 „ 174 lettable units

Principal occupiers:
The Range, Primark, Next, TK Maxx, 
Vue Cinema, H&M

9

1

9

8

9

8

9

7

6

5

4

2

9

3

7

6

5

9

4

8

9

 The Mall, Wood Green
 „ Freehold partially open 

2

shopping centre on two floors 

3
 „ 630,000 sq ft 

 „ 88 lettable units

9

Principal occupiers:
Primark, Lidl, H&M, Boots, TK Maxx, 
Travelodge, Cineworld

8

7

6

5

 The Mall, Luton
 „ Leasehold covered shopping 
4
centre on two floors, with 
over 65,000 sq ft of offices

2

 „ 900,000 sq ft 
3

 „ 142 lettable units

9

Principal occupiers:
Tesco, Lidl, Luton Borough Council, 
Primark, H&M TK Maxx, Wilko

Portfolio Statistics

Total  
sq ft

3.5m sq ft

Total number of  
retail units 

654

Total number of  
car parking spaces

8,250

Average  
rent

c.£12psf

9

 Snozone Leisure Business
 „ 100% subsidiary

7

 „ Largest indoor ski slope 
6

operator in the UK

4

2

5
 „ Operating at Milton Keynes, 
Yorkshire and a dry indoor 
slope in Basingstoke, and in 
Snozone Madrid

3

 „ In existence since 2000 and 
has taught over 4 million 
people to ski or snowboard

Average  
dwell time

66minutes

Estimated retail 
conversion rate

73%

05

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021BUSINESS OVERVIEWChairman’s Statement

2021 was inevitably another very 
difficult year for most retailers and retail 
landlords. Against that backdrop, the 
Company’s performance was resilient.

DAVID HUNTER
CHAIRMAN

A year ago, I wrote of the unprecedented 
challenges which the retail sector, and the 
Company, faced during 2020. While there was 
a renewed sense of optimism with indications 
of a return to normality from the effects of 
Covid-19 at the end of 2021, and particularly 
early in 2022, these challenges and restrictions 
were prevalent throughout almost the whole 
of 2021, including a full closure of non-
essential retail in England from 6 January to 
12 April 2021. As a consequence, 2021 was 
inevitably another very difficult year for most 
retailers and retail landlords.

Against that backdrop, the Company’s 
performance was resilient. All of the Company’s 
centres remained open to some extent 
throughout the year, with our on-site teams 
working closely with retailers and shoppers 
to optimise trade while fully observing all 
Government restrictions. Rent collection was 
robust at 93%, including deferrals, and this 
number continues to rise as arrears are pursued. 

From 12 April 2021, after the lifting of lockdown 
restrictions for non-essential retail, footfall also 
recovered, reaching between approximately 70-
80% of pre-pandemic levels when restrictions were 
not in place, and encouragingly the trend towards 
higher spend per visit continued. 

In last year’s statement, while acknowledging 
the ongoing support of our lenders, I also 
recognised the need to address debt levels when 
circumstances permitted. Our recapitalisation 
in November 2021, raising £30 million of equity, 
allowed us to acquire a proportion of our debt 
on The Mall facility at a significant discount, 
contributing to the marked reduction in Group 
net debt ratio to 49%. While we aim to reduce 
leverage further, it has introduced much-
needed stability allowing the business to focus 
on optimising the performance of its assets. 
I must credit our leadership team with this 
remarkable achievement in the most difficult of 
circumstances. Coupled with this, our lenders 
have continued to provide excellent support, 
working closely with our team to facilitate 
continued investment in our assets with a view to 
increasing rental income to our mutual benefit. 

While some of our central funds were utilised in 
the recapitalisation, we retain central unrestricted 
cash of over £30 million. As owners of community 
shopping centres, the re-imagination and leasing up 
of vacant space (such as former department stores) 
often requires capital expenditure and this forms 
an integral part of the Company’s business plan. 

Likewise, opportunities to generate capital 
receipts were implemented, most notably the 
sale of the Maidstone House office block for £7.1 
million and addressing the final milestones to 
achieve the imminent sale of the Walthamstow 
residential development site for £20 million. In 
addition, we signed a strategic partnership with 
Far East Consortium during the year with the 
specific intention of identifying opportunities 
for collaboration and value creation across 
the portfolio and possibly to work together on 
new acquisitions. 

Rates of new lettings and lease renewals remained 
high across the portfolio, reflecting the fact that 
average rent levels at our centres remain more 
affordable than other more fashion-led retail 
locations and that retailers are attracted to the 
above-average footfall they capture. Of course, 
the excellent customer relations maintained by 
our team play a significant part in this process 
too. In total, 143 new leases and renewals were 
signed during the year, reinforcing our view that 
physical shop units remain a dominant part of 
the retail market, provided that rents are realistic 
and the environment is managed effectively to 
attract shoppers. 

Partly reflecting the success in leasing units, and 
partly acknowledging a sense in the investment 
markets that well-let centres may be over-
discounted, we saw a stabilisation in values during 
the second half of 2021. Over the year, the total 
portfolio fell by 7.9% on a like-for-like basis to 
£473.1 million, but there is reason for cautious 
optimism about values going forward from a 
recalibrated rental base, as capital begins to focus 
on the sector. 

Snozone, as a leisure business, also faced 
challenges during the year but performed creditably 
and extended its operations to Madrid, where it 
took on the operation of the slope at the Xanadu 
Centre at minimal cost to the business, adding to a 
platform which is well-placed to rebound with the 
easing of Covid-19 restrictions. 

06

capreg.comThe Board is well aware of the importance 
to shareholders of dividends. The financial 
circumstances in 2021 did not permit payment of 
a dividend, but as we emerge from the pandemic 
in our newly recapitalised position, we intend to 
resume dividend payments with the announcement 
of our Interim Results in the summer 2022.

Tony Hales retired from the Board at the AGM after 
more than nine years of service, including a period 
as Senior Independent Director, and Louis Norval 
stepped down in December 2021 after 12 years as 
a major shareholder and supporter of the business. 
My thanks to both for their exceptional service. 

My Board colleagues were outstandingly 
supportive throughout the year, particularly in the 
run up to the recapitalisation where a number of 
meetings or calls were required at short notice. 

Finally, on behalf of the Board I wish to record our 
appreciation of the exceptional performance of all 
management and staff, on site and in our support 
office, during a very difficult year. The improved 
position of the Company at the end of 2021 is 
directly attributable to them. 

DAVID HUNTER 
CHAIRMAN

13 April 2022

  Read more about 
Board activity 
during the year 
on page 69

07

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021BUSINESS OVERVIEWThe Market Backdrop

Macroeconomic trends

Covid‑19 & Our Communities
The impact of Covid-19 on our communities and 
shopping destinations continued to be felt across 
the year. Lockdown rules took effect over the first 
quarter of the year, which materially impacted 
non-essential businesses’ ability to trade and 
shopper movement. While such restrictions eased 
thereafter, the majority of the year encompassed 
some form of restrictions on social distancing 
and gatherings, together with working from 
home guidance.

Our centres, in the heart of local communities, 
have continued to play a pivotal role in serving the 
needs of their communities. Our focus on essential, 
everyday needs and services, with increasing 
food and supermarket anchoring has provided a 
resilient occupier base, with one-third of our retail 
customers able to trade throughout lockdowns. 
Centres have been able to provide convenient 
and safe shopping environments, together with 
providing access to essential services.

Despite the well-publicised structural changes that 
retail has been navigating in recent years, coupled 
with the obvious benefits that online channels 
provided during lockdown and working from 
home periods, it was encouraging to see the speed 
at which our retail customers reopened stores 
post the easing of lockdown. Over 99% of our 
retailers forced to close through lockdown rules 
reopened, highlighting the obvious importance 
these business place on a physical presence in our 
centres and communities. 

Footfall has been recovering steadily but remains 
behind pre-pandemic levels. Social distancing 
measures in place across our centres impacted the 
volume of guests we were able to host, combined 
with continued cautiousness from the population 
while the risks of virus infection remained 
prevalent. However, lower visitor numbers have 
been balanced with different shopper spending 
profiles, with less frequent visits offset by a higher 
propensity to spend when visiting. Many retailers, 

as a consequence, are reporting sales levels that 
are back at, or ahead of, pre-pandemic levels.

Where trading ability was compromised during 
lockdown periods, we proactively sought to provide 
rental support where business needs were greatest. 
This risk-sharing partnership was successful and as 
operating arrangements eased over the year, we 
were able to revert smoothly to more normalised 
contractual arrangements. Over the course of 2021, 
we have collected over 90% of rent and service 
charge sums to which we are contractually entitled, 
with ongoing collection levels starting to recover 
towards pre-pandemic levels.

Our Investment Market
Except for food store performance, all retail 
investment sectors have experienced challenging 
conditions since the last market peak in 2017. 
Structural uncertainties compounded by the 
impact of Covid-19 had a detrimental impact 
on investor sentiment, with limited investment 
activity and heavy consequent write-downs in 
asset values. 

Throughout 2021, sentiment and investor 
confidence improved as the outlook around Covid 
vaccinations and avoidance of further lockdowns 
became more positive. Government and landlord 
support measures enabled many retail and 
leisure occupiers to navigate the lockdown 
periods, with limited retail administrations and 
CVAs. Consequently, investment volumes have 
rebounded, with increasing evidence of yield and 
value stabilisation. 

Total deal volumes across the retail sector, as a 
whole, were estimated at £7.43bn over the year, 
reflecting a 69% improvement to 2020 equivalent 
numbers and only 3.5% below the 10-year 
average. The retail warehousing sub-sector 
showed particularly strong signs of recovery, 
with yields tightening markedly and investment 
volumes at £3.39bn accounting for approaching 
half of all retail investment activity. Demand for 

08

capreg.comFollowing 
the weakest 
year in 
shopping 
centre 
investment 
transaction 
volumes for 
25 years 
in 2020, 
2021 saw an 
encouraging 
bounceback.

10,000

9,000

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

)
£
(

s
e
u
a
V

l

Investment activity in shopping centre market

19 9 5

19 9 6

19 9 7

19 9 8

19 9 9

2 0 0 0

2 0 01

2 0 0 2

2 0 0 3

2 0 0 4

2 0 0 5

2 0 0 6

2 0 0 7

2 0 0 8

2 0 0 9

2 010

2 011

2 012

2 013

2 014

2 015

2 016

2 017

2 018

2 019

2 0 2 0

2 0 21

Volume

Average volume

Number

Average number of deals

180

160

140

120

100

80

60

40

20

0

N
o

.

o
f

D
e
a
l
s

Source: Savills research

food stores remained strong with investors 
continuing to be attracted to the secure income 
and defensive qualities this sub-sector provides 
and its resilience to structural change, with online 
penetration at much weaker levels in comparison 
to, for example, fashion brands.

the write-down in asset valuations since the last 
cycle peak in 2017; a lack of bank lending; and 
a focus on smaller assets, where a new pool of 
opportunistic equity investors have been actively 
acquiring with underlying repurposing and 
redevelopment strategies.

Following the weakest year in shopping centre 
investment transaction volumes for 25 years in 
2020, 2021 saw an encouraging bounceback. 
Turnover at £1.5bn, represented a recovery to 
levels typically seen in the three years immediately 
preceding the pandemic, albeit still well below 
historic long-term averages. Deal volumes showed 
a dramatic improvement, with 74 transactions 
completed over the year.

Average shopping centre transaction values over 
2021 equated to £20m, well below the long-term 
trend of £50m, but largely following the trends 
seen over the last 3–4 years. This has been 
driven by a number of factors, but principally 

As the year progressed, there were increasing 
signs of confidence in the shopping centre market, 
illustrated by a far greater depth of assets both 
being brought to the market and successfully 
transacting and a noticeable uptick in lot size, 
within both a £50–75m and £100–150m range – 
transaction levels that had been largely absent 
over the last 3–4 years. This has continued into 
2022 and investors are able to underpin values 
as evidence. Trends in benchmark shopping 
centre yields have consequently responded to a 
more active market, with the second half of 2021 
seeing stability in most yield groups – a clear 
improvement on the yield expansion witnessed 
over the first half of the year.

09

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT 
 
 
20%

10%

0%

-10%

-20%

-30%

-40%

-50%

-60%

r
a
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-
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r
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g
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a
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c
%

Retail Economics Retail Sales Index - Food vs. Non-Food 
(value, non-seasonally adjusted, two-year growth)

Food vs. Non-Food

6
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D

7
1
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A

7
1
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A

7
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9
1
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2
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2
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2
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1
2
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1
2
-
c
e
D

1
2
-
c
e
D

Total Non-Food (3m moving avg.)

Food (3m moving avg.)

Source: Retail Economics- Retail Sales Index

A similar trend can be seen across essential spend categories generally, 
delivering consistent year-on-year growth relative to pre-pandemic levels and 
resilience in the face of macro-economic shockwaves.

19 9 5

19 9 6

-50

Q 1 2 0 2 3
Q 1 2 0 2 2
Q 3 2 0 2 2
Q 2 2 0 2 2
Q 4 2 0 21
A u g 2 0 21
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Q 4 2 0 2 2
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Ja n 2 0 21
J ul 2 0 2 0
F e b 2 0 2 0
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J u n 2 0 2 0
N o v 2 019
Ja n 2 0 2 0
D e c 2 019
O ct 2 0 2 0
A pr 2 0 2 0
J ul 2 0 21
S e p 2 0 21
M ar 2 0 21
N o v 2 0 2 0

Essential spend YoY

Non-essential spend YoY

GfK Consumer Confidence index

ONS RPI Y0Y   

ONS RPI 5 year average (2016-2021)

Source: Savills research, GfK, ONS, Barclaycard, Oxford Economics. 
Note:2021 consumer spend is compared to 2019 levels

The Market Backdrop CONTINUED

Macroeconomic trends

Shopping centre valuations showed increasing 
signs of stability as 2021 progressed, with some 
centres seeing modest value improvements. These 
trends are, nevertheless, very asset specific and 
there remain material performance differentials 
between those assets that can demonstrate 
strong underlying fundamentals around location 
and purpose, occupancy and tenant mix, income 
stability and asset management potential, with 
those that do not. 

Our Consumer Trends
We continue to proactively merchandise our 
community shopping offers towards essential, 
everyday good and services, anchored by the 
provision of food. We believe this mix provides 
resilience and relevance, providing stability 
against on-line structural pressures affecting 
discretionary spend and the wider macro-
economic pressures that are coming to bear 
around inflation, energy prices and the impact 
this will have on disposable income.

Resilience in retail sales in these essential areas is 
evident in sector sales growth over the two years 
of the pandemic, as the following table illustrates. 
Food, Health and Beauty, and Homewares are 
all key merchandise growth groups within our 
community offer, delivering positive sales growth 
compared to pre-pandemic levels and stark out-
performance in comparison to other discretionary 
spend categories.

-3.9%

-8.5%

3.4%

0.7%

2.3%

9.2%

13.9%

25

20

15

10

5

0

-5

-10

-15

-20

-25

-30

-35

-40

-45

/

)
%
(
d
n
e
p
s

l
i

a
t
e
r

r
a
e
y
-
n
o
-
r
a
e
Y

x
e
d
n
I
e
c
n
e
d
fi
n
o
c

r
e
m
u
s
n
o
C

-2.5%

0

Clothing

Footwear

Electrical

DIY and Gardening

Health and Beauty

Food

Furniture and Flooring

Homewares

Source: Retail Economics, Retail Sales Series –  
value, non-seasonally adjusted

We continue to focus our leasing activity on 
enhancing our supermarket and fresh food 
options at every centre. We opened a new Lidl 
in Luton and have an ongoing pipeline of capex 
projects focused on increasing floor space and 
mix in this core sector. Growth in food sales has 
been consistently strong year on year, providing 
a staple essential service provision in each of 
our communities, driving footfall, spend and 
complementary leasing activity. 

10

6%

5%

4%

3%

2%

1%

0%

-1%

R
P

I

9
y
e
a
r
-
o
n
-
y
e
a
r

D e c-19

D e c-2 0

D e c-21

c
h
a
n
g
e
)

-2%

-3%

-4%

-5%

-6%

D e c-19

D e c-2 0

D e c-21

capreg.com 
 
 
 
 
 
 
 
 
 
 
 
team, with design and operational support, these 
entrepreneurial businesses provide a point of 
differentiation to their communities and the 
opportunity to evolve and grow in longer-term 
occupiers of retail space.

We remain alert to the wider economic challenges 
that our retail customers face in the short term, 
including supply chain challenges, inflationary 
pressures and the tapering off of government 
pandemic support. We maintain close linkages 
with our customers to understand their business 
needs and pressures and the support we can 
give to assist growth. We remain confident, but 
not complacent, in our strategy and approach. 
We have underlying assurance in the resilience 
of our affordable occupancy cost model, with 
rents averaging £12-15 per square foot and a 
merchandise mix that is increasingly focused on 
essential everyday goods and service provisions. 

Our Occupational Markets
We have seen continued resilience in occupational 
levels across our centres, but have not been 
immune to the structural changes facing physical 
retail, with the pace of change driven by the 
pandemic requiring a corresponding increase in 
pace in our remerchandising strategy.

The failure of Debenhams during the first half of 
the year had a material impact on our occupancy 
levels, with stores in three of our centres. We were 
already anticipating a need to remerchandise 
away from these less relevant formats and have 
made early positive progress in reconfiguring and 
repurposing elements of these spaces to a range 
of different offers, more focused to community 
needs and typically paying rental levels that are, 
on a rent per square foot basis, a material step up 
from previous department store terms.

Nearly all retail stores across the portfolio 
were quick to reopen following lockdown 
and, as occupier confidence rebuilds, we have 
seen annual leasing volumes at levels that 
are above 2019 equivalent levels. This trend 
aligns with research from Local Data Company, 
showing an improvement in the net balance of 
openings/closures, driven primarily by growth in 
convenience retail over the first half of 2021.

We have seen a wider range of new community-
aligned occupiers taking significant space across 
our portfolio, with notable occupiers including job 
centres and NHS medical facilities. We have seen 
continued demand from food and leisure offers, 
health and beauty and a range of independent 
businesses providing a wide spectrum of offers 
and a point of difference. 

The investment we have made in our commercial 
team is enhancing our leasing activity in this 
area, with strong local demand from mall kiosk 
operators, providing a rapidly growing pipeline of 
interesting uses and brands to complement our 
in-line retail units. Supported by our retail delivery 

We remain 
confident, 
but not 
complacent, 
in our 
strategy and 
approach.  

  Read more about 
how we manage 
risk on pages 
36 to 42

11

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTStrategy

Debt restructuring transaction

We took steps to strengthen the platform of the 
business, to allow us to take advantage of market 
recovery opportunities, enabling management to 
focus on delivering and scaling the core community 
centre strategy.

Restructured
•  Agreement to acquire outstanding 
RBS balance of £100m of the Mall 
debt facility for £81m, with TIAA 
part-funding the acquisition by 
providing an additional facility 
of £35m

•  Agreement in principle on The 

Exchange – Ilford’s debt facilities 
subject to additional capex injection 
by Capital & Regional

Refocused
New classification into Investment & 
Managed Assets

• 

Investment Assets (where 
Group has net equity): The 
Mall – Blackburn, Maidstone, 
Walthamstow, Wood Green, and 
The Exchange – Ilford

•  Managed Assets (where Group 

has no net equity): The Marlowes, 
Hemel Hempstead, and 
The Mall, Luton

Recapitalised
Capital raised to part fund the purchase 
of Mall debt facility. 

• 

Fully underwritten £30m Open 
Offer at 56p, representing a (10.4%) 
discount to 30-Day VWAP and a 
(2.4%) discount to last close

•  Growthpoint, (52% shareholder) 

irrevocably undertook to take up its 
Open Offer entitlement in full and 
fully underwrote the issue

•  Post-transaction, LTV on Investment 

Assets and Central Cash and 
Operations reduced to 49.7%

12

capreg.com

Long-term strategy

The structural changes in the retail sector continue to accelerate in the fallout from 
the Covid-19 pandemic. The importance and relevance of community shopping, and 
its clearly differentiated purpose, has only become clearer, reinforcing our belief and 
confidence in our overarching community shopping strategy and its future potential. 

Our long-term strategy is focused on our  
Community Centres vision.

Our vision
We aim to define and lead community shopping centres, through our passionate creation of vibrant retail 
spaces and exceptional customer and guest experience. To develop and deliver dynamic community hubs 
in the heart of town centres that provide a mix of uses including everyday services and facilities to satisfy 
our growing and evolving communities’ needs. To be more than just places to shop, but to operate hubs 
for the local community.

Define

Focus

Define and own the community shopping centre 
category in the UK, guided by consumer insight 
and consistent with global best practice.

We have refocused our business and resources 
with a revised management platform and 
operational structure that puts our centres at 
the heart of what we do. 

Position

Enhance

Actively remerchandise centres to increase 
exposure to growth and online-resilient 
categories, responding to consumer demand 
and differentiating from competition. Tailored 
to community requirements with focus on local, 
value, relevance, quality and total experience.

The right offer drives footfall and dwell time, 
boosting retailer sales and ultimately letting 
tension, improving rental income, property values 
and consequently revenue and shareholder 
returns.

Stock Code: CAL

13

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTStrategy CONTINUED

Long-term strategy

Define

Overview
We define and assess our community shopping 
centre offer across three key aspects:

Physical attributes including the location, size 
and dominance of the centre and its accessibility 
in terms of local transport links and parking 
provision.

Products and services including the retail mix, 
the provision of grocery, leisure and service 
offerings and the quality of facilities.

Differentiation being the ways in which a centre 
stands out as more than just a retail destination 
including the strength of community links, how 
well-tailored the offer is to the locality, how it 
contributes and measures on sustainability and 
in being a local employer of choice.

Progress
In line with our decision to reclassify our assets, 
we have highlighted the centres with the 
potential for clear value accretion from direct 
investment. 

Throughout the year, we undertook a 
rebranding of our Walthamstow centre to align 
its image to reflect the community it serves. The 
new name, 17&Central, is the result of continued 
efforts by the business to differentiate itself 
from other centres in the market and to remain 
relevant and appealing to the local community. 

We have been working to define and realise 
value from spaces that go underutilised across 
the portfolio, such as our car parks through 
forging a partnership with innovative partners 
like REEF technologies, ensuring that we 
maximise community exposure to modern 
goods and services. 

Future Focus
Realising the underlying strengths of occupier 
resilience to online, affordable rental levels 
and the ability to profitably transition and 
merchandise to growth uses are yet to be fully 
reflected in terms of investment differentiation.

Delivering performance metrics that support 
rental stability; demonstrate continued 
profitable remerchandising that strengthens 
our centres’ income profile; and ultimately 
conversion to strong footfall performance will 
all be key elements to create further investment 
differentiation and disconnection.

Continuing to ensure the assets we manage 
and operate are the right ones to deliver our 
community centre strategy and are accretive for 
the business remains a key focus. The decision 
to re-classify both Luton and Hemel Hempstead 
reflect this. The executive team are looking at 
the best outcomes for these two assets and 
seeking out further opportunities to grow the 
Group’s asset pool. 

14

capreg.comPosition

Overview
We believe retailers and communities are clear 
in their expectations for what they want to see 
from their Community Centres with a strong mix 
of everyday essentials including:

•  Grocery, pharmacy and general 

merchandise;

•  Catering options covering express food, 

great coffee and casual dining;

•  Personal services including health, beauty, 

dry cleaners, shoe repairs; and

• 

Everyday value fashion, children’s wear 
and leisure.

We are competing for our guests’ time against 
other physical destinations and online options, 
so making the experience as convenient and 
pleasurable as possible is critical.

Progress
With continued decline of the department 
store model and increased pressures on 
physical fashion, there is clear evidence of 
investors focusing on food store anchoring and 
appreciating the benefits of the low affordable 
rental dynamics of community shopping in 
delivering sustainable rent. 

We have made progress this year by continuing 
to evolve the balance of our shopping centres 
through active remerchandising. We have 
completed a number of lettings in the “Grab 
and Go” food space and opened a new Lidl 
supermarket at Luton. Pharmacy is now one 
of our largest income segments with the two 
market leaders amongst our top occupiers list.

Further highlights include:

•  A new Job Centre in Ilford, replacing a 

portion of the former Debenhams space;

• 

Two further deals with the Department of 
Work and Pensions at Blackburn and Wood 
Green; and

•  Developing a new food hall in Walthamstow.

We continue to maintain affordable £12 per sq 
ft average rents to allow for tailoring to local 
communities. We are seeing continuing demand 
for space, exemplified by having completed 
more leasing transactions in 2021 than in 2019 
and 2020 combined.

Future Focus
Our leasing focus remains aligned to our 
community merchandising pillars as we emerge 
from the Covid-19 pandemic. We continue 
our ongoing focus to deliver remerchandising 
and repositioning opportunities by reducing 
our portfolio exposure to at-risk categories, 
such as fashion and department stores, 
to different uses.

We believe in growing the next generation of 
retailers and are proud of the support and 
guidance we are able to provide through our 
investments. By working with these retailers, we 
are encouraged to think and operate differently.

We will continue to be mindful of the projects 
we plan for investment, balancing prudent 
capital management with commitments to those 
projects that will deliver optimum performance.

15

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTStrategy CONTINUED

Long-term strategy

Focus

Overview
Our centres are at the heart of what we do. 
Our business and resources are focused on 
enabling the strong management platform 
and operational structure to facilitate timely, 
responsive and optimal decision-making in 
the delivery of our overarching community 
centre strategy.

Progress
The implementation of key systems in the 
finance and property investment departments 
that had started in 2020, continued through 
2021, placing significant demands on key 
finance staff in the business. Moving into year-
end processes following implementation has 
been challenging, but overall, the new systems 
have resulted in highly positive and enhanced 
productivity. Robust controls and processes 
had been developed to preserve the quality of 
decision-making and speed of execution. 

We’re investing in our leasing capability and 
bringing different skill sets into our business 
to assist. We are recruiting individuals from 
non-traditional real estate backgrounds, and 
they are actively out on the ground in our local 
trade areas, sourcing retailers that fit with our 
research and data-driven knowledge of our 
local communities.

Future Focus
Our people and systems are the backbone of 
the business. We are constantly assessing areas 
for investment in our in-house management 
platform, our people, our systems and 
data insight as this remains essential to the 
successful delivery of, and growth of, our 
community strategy. 

Enhance

Overview
The right offer drives footfall and dwell time, 
boosting retailer sales and ultimately letting 
tension, improving rental income, property 
values and consequently revenue and 
shareholder returns.

Progress
We have continued to work with our existing 
portfolio to realise potential sales and recycle 
the resultant capital into redevelopment 
initiatives across the schemes. Highlights 
include:

• 

The exchange and completion of Maidstone 
House office sale to local authority at the 
Mall, Maidstone.

•  A multi-phased comprehensive masterplan 

for redeveloping the Exchange, Ilford 
centre in response to this dynamic London 
borough evolving to become the heart 
of Redbridge. This is expected to deliver 
key improvements to the net operating 
income and overall merchandising mix and 
customer proposition.

Future Focus
Our people and resources are critical to the 
delivery of our community shopping centre 
strategy. We will aim to maximise the value 
of our assets through capital expenditure 
investment programmes planned to deliver 
a capital return over and above the income 
enhancement. This will put the Group in a 
position to proactively respond and grow as 
the market stabilises.

16

capreg.com17

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTStrategy in Action

Rebranding The Mall, 
Walthamstow to 17&Central

We have completed an exciting 
transformational rebranding of The Mall, 
Walthamstow to 17&Central, which has 
breathed new life into this rapidly  
growing London town ahead of the 
exciting planned mixed-use extension  
to the scheme.

The introduction of the new rebranding has 
enhanced guest experience and positioned 
the centre to connect with our community 
strategy, providing goods and services that 
meet the evolving needs of a diverse and 
growing local community. 

A key part of these plans is the introduction of 
a new food court. In the wake of the fire at the 
centre in 2019, we took the initiative to repurpose 
and replace the former food court with a more 
tailored offering that would be more relevant to 
the evolving and diverse community. In order to 
make it relevant, we are engaging with high-quality 
occupiers to provide a new food hall, bar and 
community space incorporating competitive 
socialising, potential mixed leisure areas, such 
as fitness studios workspaces. This will maximise 
the use of the space and potential revenue, 
support footfall and encourage complementary 
merchandising opportunities.

18

capreg.comEnhancing 
grocery anchors

In line with our Community Centre 
strategy, we continue to evolve our 
remerchandising with a pivot to 
more grocery anchors and reducing 
our exposure to at-risk discretionary 
retail sectors. 

At Luton, we expanded our grocery representation 
with the opening of a new unit for Lidl in October 
2021, complementing Tesco as the second 
supermarket within the scheme. We are conscious 
of finding the right balance between national 
brands and local independent retailers, who 
have a deep understanding of their community. 
With this in mind, we have also brought in to the 
Luton centre a local Polish delicatessen, Delikatesy 
Smaczek. 

These retailers support our community strategy, 
generate footfall and frequency of visit, driving 
retailer sales and thus enabling us to achieve 
better leasing outcomes across the centre. 

Stock Code: CAL

19

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTOur Business Model

Community shopping centres are our 
specialism. Our core strength is enhancing 
through repositioning, managing and 
acquiring these types of assets. 

The impact of Covid-19 has increased uncertainty 
in a sector already undergoing significant 
structural change. Valuations declined in the first 
six months of the year but have shown signs of 
stabilising in the second half and capital values 
per sq ft are at levels that increasingly support 
accretive repositioning opportunities across a 
widening range of uses. 

Key 
resources

Key 
activities

01

Experienced and  
agile management
Through our expert management platform, we 
seek to generate and grow sustainable income 
and drive capital value growth by combining active 
asset management with operational excellence. 

02

Strong capital structure
We have continued to prioritise the preservation 
of cash. Each asset is held in order to generate 
sustainable income growth. When asset 
masterplans have been successfully executed 
and future returns are expected to become less 
accretive, we actively seek opportunities to recycle 
capital to allow us to reinvest into assets with 
greater growth potential.

03

Close relationships  
with communities
The utilisation of partnerships with research/
benchmarking firms like CACI, alongside input 
from centre teams with regular engagement 
with retailers and local communities ensure our 
relevance to the communities in which we operate. 

04

Diversified income streams
The ability to evolve the Community proposition 
offer and to accelerate remerchandising into the 
shift from discretionary to non-discretionary retail 
and services.

Assess product 
offering against 
local community 
needs and 
expectations

Identify the 
right assets

Community shopping centres 
are our core strength. Assets 
that typically meet our potential 
investment criteria are those that 
are underperforming in their 
catchment but have significant asset 
management opportunities.

Establish strategic 
and comprehensive 
3–5 year asset 
masterplans for 
each centre

Engage specialist 
teams to ensure 
accelerated  
delivery with  
focus on optimal  
performance

Post  
implementation 
reviews to refine 
processes and 
to inform future 
decision-making

Underpinned by 
our ESG focus 
and our values

Our ESG focus

Environment

People

Community

  Read more about Our ESG focus on pages 48 to 63

20

capreg.com

 
This has particularly been the case in London and the South 
East where our portfolio is most heavily weighted. Our focus has 
therefore remained on repositioning and remerchandising our 
existing portfolio and protecting income. In light of this focus, 
the Group has assessed its portfolio and reclassified two assets, 
Hemel Hempstead and Luton, as a result of them meeting the 
criteria to be classed as “Held for Sale”. Although neither asset has 
been sold at the time of writing, it is likely to occur during the year.

As we emerge from the effects of the Covid-19 pandemic and 
cyclical pressures abate, coupled with an understanding of the 
continued critical role that physical stores have in the sale and 
distribution of goods and services, we believe that our assets 
and management expertise will afford Capital & Regional with an 
exciting opportunity as a potential consolidator of community and 
mixed-use retail assets in the UK.

Value for 
stakeholders

Shareholders
By investing in diversified income streams and 
maintaining close links to our communities, this will 
drive long-term sustainable growth which will result in 
sustained shareholder return. As a UK REIT, this is an 
essential component. 

Retailer Customers and Occupiers
By leveraging our experienced management platform 
and frequent, repeat footfall and high conversion rates 
coupled with affordable occupier costs. 

Our Employees
We are a performance-led culture and by creating a 
dynamic and positive work environment, we will ensure 
the opportunity for staff to achieve the best from their 
careers. It will also allow for continuous development 
and training opportunities.

Our Communities & Guests
Ultimately, our business model aims to provide attractive 
retail and leisure environments, which are continually 
reviewed to enhance guest experience. We are passionate 
about creating vibrant community hubs for our guests, 
which also support local employment opportunities.

Our Suppliers
We work with a wide range of suppliers over the 
long term in order to make our business stronger, 
delivering a competitive edge.

Our values

INSPIRING  
CREATIVE  
THINKING

Stock Code: CAL

ENCOURAGING 
COLLABORATIVE 
ENGAGEMENT

DELIVERING  
DYNAMIC  
SOLUTIONS

ACTING  
WITH  
INTEGRITY

LEADING IN  
SUSTAINABILITY  
WITHIN OUR COMMUNITIES

21

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT 
Key Performance Indicators

Financial

Adjusted profit1

Adjusted profit per share1,2

Dividend per share2 

£8.1m

£11.0m

2021

2020

2019

2018

2017

£27.4m

£30.5m

£29.1m

2021

2020

2019

2018

2017

6.8p

10.2p

2021

0p

2020

0p

2019

2018

2017

36.7p

42.3p

41.0p

21.0p

24.2p

36.4p

Why we use this as an indicator
Adjusted Profit seeks to track the 
recurring profits of the business which is 
the key driver for dividend payments.

Why we use this as an indicator
Adjusted Profit seeks to track the 
recurring profits of the business which is 
the key driver for dividend payments.

Why we use this as an indicator
This is the cash return to be delivered 
to investors in respect of the year under 
review.

How this links to our strategy
We target delivering a strong and 
sustainable income return.

How this links to our strategy
We target delivering a strong and 
sustainable income return.

Progress during the year
A decrease of 26% in Adjusted Profit 
or 33% on a per share basis reflected 
primarily a further fall in Net Rental 
Income largely driven by the impact of 
the Covid-19 pandemic. This has been 
experienced through the loss of non-
contracted income, primarily car park, 
increased bad debt expense and the 
cumulative impact of lower Occupancy 
and CVAs and administrations. The 
movement from 2020 to 2021 also 
reflects the £4 million benefit of a 
surrender premium received in 2020. 

Progress during the year
A decrease of 26% in Adjusted Profit 
or 33% on a per share basis reflected 
primarily a further fall in Net Rental 
Income largely driven by the impact of 
the Covid-19 pandemic. This has been 
experienced through the loss of non-
contracted income, primarily car park, 
increased bad debt expense and the 
cumulative impact of lower Occupancy 
and CVAs and administrations. The 
movement from 2020 to 2021 also 
reflects the £4 million benefit of a 
surrender premium received in 2020. 

Adjusted Profit per share is also impacted 
by the dilutive impact of the new share 
issue completed in November 2021.

Adjusted Profit per share is also impacted 
by the dilutive impact of the new share 
issue completed in November 2021.

How this links to our strategy
Dividends are a key element of 
shareholder returns. We aim to preserve 
strong income return to shareholders 
and meet our requirements under the 
REIT regime, balanced with managing 
cash within the business to fund 
investment in capital expenditure and 
mitigate the impact on leverage.

Progress during the year
Given the ongoing uncertainty and high 
debt levels within the business, a decision 
has been made not to declare a final 
dividend. Subject to market conditions, 
it is the Company’s intention to resume 
paying dividends in the second half of the 
financial year ending 2022.

Link to strategy
Enhance

Link to risks
2   9

Link to strategy
Enhance

Link to risks
2   9

Link to strategy
Enhance

Link to risks
  4   9  

2

Net rental income

EPRA net tangible assets 
per share2 

Net debt to property value

2021

2020

2019

2018

2017

£29.0m

£34.1m

£49.3m

£51.9m

£51.6m

2021

2020

2019

2018

2017

102p

157p

364p

596p

666p

2021

2020

2019

2018

2017

65%

49%

46%

48%

46%

Why we use this as an indicator
This is the key driver of Adjusted Profit.

How this links to our strategy
Net Rental Income is the most critical 
component of our Adjusted Profit and 
the source for maintaining a strong and 
sustainable income return. 

Progress during the year
Net Rental Income fell by 15% reflecting 
the impact of the closure of non-essential 
retail in the first quarter of 2021, as a 
result of the Covid-19 pandemic, and the 
factors outlined above. The Group also 
had a £4m surrender premium due, dating 
back to 2020.

As noted, the 2020 metric included the 
benefit of a £4m surrender premium.

Why we use this as an indicator
This is a measure of the movement in the 
underlying value of assets and liabilities 
underpinning the value of a share.

Why we use this as an indicator
We aim to manage our balance sheet 
effectively with the appropriate level of 
gearing.

How this links to our strategy
We aim to maximise the value of 
our assets. Our capital expenditure 
investment programme is planned to 
deliver a capital return over and above 
the income enhancement.

Progress during the year
EPRA NTA fell by 56p due to half-year 
2021 valuation decline and the impact of 
the recent £30m equity raise, net of the 
benefit from the discounted Mall debt 
repurchase.

How this links to our strategy
Having the appropriate level of gearing 
is important to effectively manage our 
business through the property cycle. 

Progress during the year
Net debt to property value decreased 
significantly in the year from 72% to 
49%, due to the restructuring of the 
Mall debt facility, the reclassification of 
the Managed Assets, the equity raise 
and disposal of the Maidstone House 
office block.

Link to strategy
Position, Focus

Link to risks
  6   9

2

Link to strategy
Position, Enhance

Link to risks

  2

1

Link to strategy
Enhance

Link to risks
  2   3

1

22

capreg.comNon-Financial

Footfall

2021

2020

2019

2018

2017

C&R +8.5% / Index +5.7%

C&R -41.6% / Index -45.3%

C&R -3.2% / Index -4.9%

C&R +1.2% / Index -3.5%

C&R +0.1% / Index -2.8%

Why we use this as an indicator
Footfall is an important measure of 
a centre’s popularity with customers. 
Occupiers use this measure as a key part of 
their decision-making process.

How this links to our strategy
Footfall performance provides an indication 
of the relevance and attractiveness of our 
centres, influencing occupier demand and 
future letting performance.

Progress during the year
Footfall started the year significantly 
impacted by Covid-19 and the closure of 
non-essential retail in the first quarter 
of the year. Overall, it improved for 2021 
against 2020, primarily due to the increase 
in operating months with the opening of 
non-essential retail from April 2021. 

The Group continued to outperform the 
national ShopperTrak index, by 6% in 2021. 

Link to strategy
Define, Position

Link to risks

  9  

2

Occupancy

2021

2020

2019

2018

2017

92.7%

92.1%

97.2%

97.0%

97.3%

Why we use this as an indicator
We aim to optimise the occupancy of our 
centres as attracting and retaining the right 
mix of occupiers will enhance the trading 
environment.

How this links to our strategy
Occupancy has a direct impact on the 
profitability of our schemes and also 
influences footfall and occupier demand.

Progress during the year
Occupancy has started to recover, having 
increased by 0.6% since the end of 2020 
and having been 89.7% at 30 June 2021. 
The impact of the closure of Debenhams 
in the first quarter caused the drop during 
the year. New lettings at Blackburn, Ilford 
and Luton in the former Debenhams 
space has driven approximately 2% of the 
improvement to the year ended 2021. 

Link to strategy
Define, Position

Link to risks
  5   9

2

Risk key 
1  Property investment Market Risks 

2  Impact of the Economic Environment 

3  Treasury Risk 

4  Tax and Regulatory Risks 

5  People 

6  Development Risk 

7  Business Disruption from a Major Incident 

8  Responsible Business 

9  Customers & Changing Consumer Trends 

10  IT & Cyber Security

Notes
1  Adjusted Profit and Adjusted Earnings per 

share are as defined in the Glossary. Adjusted 
Profit incorporates profits from operating 
activities and excludes revaluation of properties 
and financial instruments, gains or losses on 
disposal, and other non-operational items. 
A reconciliation to the equivalent EPRA and 
statutory measures is provided in Note 9 to the 
financial statements. 

2  Historic per share amounts have been 

restated to reflect the impact of the 10 for 
1 share consolidation that completed on 15 
January 2020. 

23

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTChief Executive’s Review

Strong leasing performance is driving 
a recovery in occupancy and rent 
collection is trending back to  
pre-pandemic levels.

LAWRENCE HUTCHINGS
CHIEF EXECUTIVE

It is pleasing to be writing this statement 
having completed our Refocus, 
Restructure and Recapitalisation in late 
2021. This has brought a number of 
benefits and some hard-fought stability 
to our business, following two years of 
challenges from the combined impacts of 
the pandemic and associated acceleration 
of structural changes impacting physical 
retailing.

I would like to thank our major shareholder, 
Growthpoint, for its unwavering support of our 
business over the past two years, as well as the 
dedicated, talented team in our support office and, 
in particular, our front-line centre-based teams 
who have performed exceptionally. 

As we emerge from what appears to be the 
worst of the pandemic and with the Government 
now seemingly committed to driving a return to 
normality, we all share the considerable challenge 
of rebuilding our communities, lives, economy and 
businesses. We are looking forward to playing our 
part in this important task whilst also continuing to 
help address the arguably bigger existential threat 
posed by climate change. 

We take very seriously the central role we play in 
our communities as a large, and often the largest, 
employer and main provider of essential services 
or community infrastructure.

As we look forward towards navigating a path of 
recovery, it is comforting to see greater clarity 
emerging in our operating environment, especially 
around digital disruption and the impact of online 
retailing. This has helped foster the beginnings 
of a change in sentiment toward the sector, 
which is reflected in the fact that valuations 
are stabilising, with two quarters of broadly flat 
capital values in the second half of 2021 marking 
the first time without a fall in valuations for four 
years. Moreover, improved sentiment can also 
be evidenced via the increased investment into 
the sector and a marked increase in the number 
of deals in the investment market. Our income 
has also stabilised, strong leasing performance is 
driving a recovery in occupancy and rent collection 
is trending back to pre-pandemic levels. These 
factors bode well for the Company and, in turn, 
the potential for the recovery of shareholder value. 

As we look 
forward 
towards 
navigating 
a path of 
recovery, it 
is comforting 
to see 
greater 
clarity 
emerging 
in our 
operating 
environment, 
especially 
around 
digital 
disruption 
and the 
impact 
of online 
retailing. 

Throughout the pandemic, the reputation of 
our business as an expert manager of retail 
environments continued to be reflected in our 
sector-leading statistics across all key indicators, 
including operational responsiveness, rent 
collection, leasing spreads and volumes and 
footfall. Furthermore, the strength of our 
relationships with our customers, local councils 
and other stakeholders was tested during the 
pandemic and I am pleased to say that many of 
these are now in an even stronger and better 
place. All of this is testament to the quality of our 
teams, their hard work and dedication and the 
community shopping centre strategy, which we 
launched in December 2017.

Our focus is now firmly fixed on navigating a path 
towards pre-pandemic levels of footfall, income, 
adjusted profit and valuation. We are optimistic 
and excited, but also realistic about the task ahead. 
We understand that continuing to improve our 
customer and guest proposition, which provides 
essential services and goods to some of the UK’s 
most vibrant and diverse communities, will be 
fundamental to success and requires passion, 
empathy, energy, commitment and capital.

We place a great emphasis on our responsibility 
to be a good corporate citizen and positive 
contributor to these communities. One of our 
corporate initiatives this year was to develop 
tailored “Community Wheels of Support” at each of 
our shopping centres to provide assistance to the 
most in need community groups/stakeholders, to 
make a difference to the lives of individuals in the 
communities we serve. I am proud to say we have 
supported over 167 local charities during 2021, 
assisting those less fortunate in a wide variety of 
areas. One of my personal favourites is Level Trust, 
a uniform supply and exchange charity in Luton 
that provides free school uniforms for families 
who otherwise could not afford to provide their 
children with the same clothing as their fellow 
pupils. 

Consistent with our Community Centre Strategy, 
we are proud to support a growing number of 
local and independent retailers, both through 
our focused leasing programme and by providing 
many of them with retailing and retail design skills. 
It is therefore most rewarding that several of these 
retailers have gone on to expand into multiple 
locations in our portfolio. 

24

capreg.comWe have also continued our programme of 
growing the representation of grocery and 
pharmacy across our portfolio, with these sectors 
anchoring both our strategy and our centres. As 
a mark of progress, it is pleasing to see Boots and 
Superdrug are now among our top five retailers 
by income. 

In addition, we have expanded our personal 
services offering, including leading local hair 
and beauty salons, and our level of professional 
services, with the first of our NHS facilities due 
to open in Wood Green in 2022. This is an area 
where we plan to expand further, and we have 
a number of other NHS medical and diagnostic 
centres in varying stages of planning across our 
portfolio. These facilities provide essential services 
to our communities and form a key part of our 
drive towards creating sustainable “15-minute 
neighbourhoods”.

Our Snozone leisure business was impacted by 
the restrictions again this past year and the team 
responded well, continuing to work tirelessly to 
mitigate the financial impact and provide the 
safest environment for our guests. The Xanadu, 
Madrid ski slope we added to the business 
in February 2021 has performed in line with 
expectations, despite Madrid being subject to 
further restrictions throughout the year. We are 
actively exploring a further expansion of Snozone 
in the ski and leisure sectors, leveraging the 
expertise and quality of the team. 

During 2021, we appointed external property and 
sustainability experts,  JLL, to help formalise and 
prioritise the additional actions we need to take 
to meet our ESG targets and address the pressing 
issue of the climate crisis. With JLL’s support, 
we are developing our net zero carbon strategy 
to produce a pathway in line with the UKGBC’s 
best practice recommendations and the BBP 
Climate Change Commitment, quantifying and 
prioritising the necessary emission reductions out 
to our net zero carbon target year and beyond. 
The net zero carbon pathway will be published 
later this year and will provide us a clear and 
actionable implementation plan, mapped against 
our operations and businesses. We are currently 
undertaking a business-level and portfolio risk 
assessment to identify the climate-related risks 
most material to our business. This will support 
a greater understanding of the impacts and 
opportunities of these risks and inform our first 
response to the Task Force on Climate-related 
Financial Disclosures (TCFD) this year.

We accept there is much we need to do to improve 
the impact of our assets on the climate change 
agenda and we are more committed than ever in 
our 40-plus-year history to achieving that objective. 
Our communities expect and deserve nothing 
less. Our own team at Capital & Regional, covering 
more than 150 people, remains vitally important to 
us and at the heart of that is our commitment to 
having a diverse and inclusive workplace. 

Future focus

Looking forward, we are confident in our 
community centre positioning, which is 
focused on “needs” or “essential” retail 
and services. The recent early signs of a 
stabilisation in our valuations, supported 
by a considerable increase in investment 
market activity as investors return to the 
sector, coupled with our robust income and 
occupancy performance, is cause for further 
optimism.

Furthermore, the strong levels of leasing 
we have achieved throughout the year, with 
more leases agreed than in the previous 
two years combined, on average above ERV, 
are a strong indication that retailers, as well 
as our customers, continue to recognise 
that affordable well-located, designed and 
managed local physical retail is an essential 
part of neighbourhood infrastructure. With 
this in mind, we believe that our community 
centre strategy is as relevant today as it was 
when we first announced this change of 
direction in 2017.

The renewed positive backdrop and an 
increasing return to normal daily life post-
Covid gives us the confidence to begin 
investing further capital into the right 
areas of our centres, accelerating their 
remerchandising and repositioning in line 
with our community centre model. We 
will continue to explore options to realise 
value through partial sales of non-core 
assets, like the Maidstone office building or 
Walthamstow residential site, and to partner 
with experts in their sectors including 
residential or car parking, which add value 
to our assets and stakeholders.

It remains our intention to continue as a 
REIT, and as such resuming dividends, whilst 
being prudent and conscious of our balance 
sheet and the capital needs of our assets 
and business.

We are looking forward to 2022 and playing 
our part in rebuilding our communities, 
economy, business and stakeholder value 
post pandemic. 

Thank you to all our shareholders for your 
support this past year.

LAWRENCE HUTCHINGS  
CHIEF EXECUTIVE

13 April 2022

  Read more about our 
engagement with 
stakeholders on 
pages 44 to 45

25

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTOperating Review

Impact of Covid‑19 
All seven of the Company’s community shopping centres remained open and trading 
within the government-enforced restrictions throughout the pandemic, providing 
essential services to the communities we serve and in line with our Community Centre 
strategy. Restrictions on trading, including the national lockdown, which lasted from 
6 January 2021 until 12 April 2021, inevitably had an impact upon our operating and 
financial metrics; however, our strategic focus on local community centres providing non-
discretionary and essential goods and services has mitigated the worst of that impact 
and provides the business with a sound platform for the future.

Our overriding priority during this time has been the health, safety and protection of our colleagues, 
guests and customers. At all times, we have taken all available precautionary measures, while rigorously 
following the latest official government guidelines and advice across our portfolio. Access to our centres 
has been closely monitored through additional staff and existing footfall technology. When restrictions 
have been in place, we have carefully controlled visitor capacity to maintain social distancing and to 
protect visitors, occupiers and staff. 

New lettings, renewals and rent reviews

New lettings
Number of new lettings
Rent from new lettings (£m)
Renewals settled
Renewals settled
Total resulting annual rent (£m)
Combined new lettings and renewals
Comparison to previous rent1
Comparison to ERV at December 20201

12 months to
December 2021

12 months to 
December 2020

89
£4.0m

54
£1.2m

+7.3%
+15.6%

40
£1.2m

23
£1.3m

+22.1%
+5.6%

All seven 
of the 
Company’s 
community 
shopping 
centres 
remained 
open and 
trading 
within the 
government-
enforced 
restrictions 
throughout 
the 
pandemic.

1  For lettings and renewals (excluding development deals and CVA variations) with a term of 5 years or longer which do not 

include turnover rent or service charge restrictions.

26

capreg.com143 new lettings and renewals were completed 
during the period at a combined average premium 
to previous rent of 7.3%1, which is even more 
pleasing given the significantly disrupted trading 
environment. This level of success was also 
significantly above the 66 deals completed in 2019 
and the 63 in 2020, meaning we completed more 
deals than in the previous two years combined. 

We are also close to signing an agreement for 
lease with the NHS for a community healthcare 
centre at The Exchange, Ilford. This will be a 
flagship project, providing a new 20,000 sq ft 
purpose-built facility that is expected to open to 
the public in 2024.

Rental income and occupancy

This increase in deal volumes is a result of the direct 
investment we have undertaken into our in-house 
leasing platform to specifically and strategically 
target local independent operators. Through our 
on-the-ground ties to our local communities, we 
have seen first-hand the trend of positive growth 
amongst this group and have correspondingly been 
able to reposition space that has not previously 
been income producing, providing them with a 
physical location while also expanding our offering 
of essential local services.

A key focus of leasing activity in 2021 has been 
on remerchandising our centres to alternative 
community uses in line with our strategy. Highlights 
include new lettings to the Department for 
Work and Pensions for Job Centres at Blackburn 
and Ilford, where they have taken space in part 
of the former Debenhams units, as well as at 
Walthamstow. At Wood Green, we signed a 15-year 
lease agreement with Whittington Health NHS Trust 
to open a state-of-the-art Community Diagnostics 
Centre and also agreed deals for new health 
and beauty clinics to different independent local 
operators at Luton, Walthamstow and Wood Green. 

We also completed a number of lettings in the 
“Grab and Go” food space, including new units to 
Jamaica Blue at Ilford, Sizzle & Stone at Wood Green 
and Miss Millies and Subway at Walthamstow. In 
Wood Green, we signed deals with REEF Technology 
for dark kitchens and last mile logistics, further 
reflecting our ability to maximise the utilisation of 
space at our centres in new ways, and in Luton, we 
opened a new Lidl supermarket in October 2021.

As referenced above, we have made good progress 
reletting the three Debenhams stores in our 
portfolio after they ceased trading in March 2021. 
At Blackburn, the Job Centre letting comprises 
approximately 15,000 sq ft of the space and we are 
exploring options to potentially upsize an existing 
tenant into the remainder. At Luton, furniture 
specialist VFM opened in October 2021 taking the 
entire former Debenhams unit, covering costs with 
a turnover top-up.

At Ilford, we are in process of dividing up the unit 
across its three floors. The majority of the top floor 
space has been converted into a 22,000 sq ft Job 
Centre that opened in early February 2022 and we 
expect to sign an agreement for lease imminently 
with a major national retailer to relocate from 
elsewhere in the centre to take the middle floor. 

Occupancy (%)
Contracted rent 
(£m) – like for like
Passing rent  
(£m) – like for like

30 December 
2021

92.8

50.9

48.2

30 December 
20201
92.1

50.6

49.6

1  30 December 2020 comparatives restated to remove 

rent in respect of the Edmonds Parade (Hemel 
Hempstead) and Maidstone House (Maidstone) 
properties which were disposed of during the year.

Occupancy is 0.7% higher than at the end of 2020 
and has increased by 3.1% since 30 June 2021, with 
the impact of the new lettings at Blackburn, Ilford 
and Luton in the former Debenhams space driving 
approximately 2% of the improvement.

Allowing for the disposals of the Edmonds Parade 
(Hemel Hempstead) and Maidstone House 
(Maidstone) properties during the year, passing 
rent fell by 2.8% but contracted rent marginally 
increased. There is over £1 million of contracted 
rent that is due to convert to passing rent during 
the first quarter of 2022.

Operational performance
In total, there were 47.7 million shopper visits 
across the portfolio during 2021. This was 8.5% 
higher than in 2020 and outperformed the 
national index by 5.7%, reflecting the relative 
strength of the convenience based and relevant 
offering we have been strategically building for 
our communities over the last number of years. 
Due to government-imposed lockdown measures, 
shopper visits in 2021 were 36% lower than 2019, 
driven particularly by the period up to 12 April 
2021 when the pandemic restrictions were at their 
most stringent.

Up until 12 April 2021, the date on which 
non-essential retailers were able to re-open, 
approximately one third of leased units were open 
and trading and footfall was at approximately 
30% of the equivalent weeks in 2019. Since then, 
footfall has typically fluctuated to between 70% 
and 80% of 2019, with the improving momentum 
seen in the autumn months tempered by the 
outbreak of the Delta and Omicron variants 
towards the end of the year. Footfall in the 
two months to the end of February 2022 has 
been equivalent to approximately 76% of the 
corresponding weeks in 2019.

27

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTOperating Review CONTINUED 

Rent collection
Rent collection remained a significant area of 
focus for our team during 2021. Our retailer 
customers’ ability to trade was impacted 
throughout the year by the government-enforced 
restrictions, especially in the first half of 2021. The 
Government’s extension of the rent moratorium 
also compromised the measures that would 
normally be available to us as a last resort to 
protect our contractual positions. We therefore 
proactively dedicated significant resource to 
this effort, assembling a team from across the 
business to engage with and best utilise our 
tenant relationships at all levels. Throughout 
the pandemic we have worked closely with our 
retailers to understand the specific impact of 
Covid-19 on their individual businesses, seeking to 

come to agreements that both amicably resolve 
the position and appropriately share the cost 
of periods when retailers have been unable to 
operate. These agreements have typically provided 
some form of modest concession to the tenant 
in return for settling the remainder of their rent 
arrears and the full amount of their service charge 
obligations. 

In respect of the 2021 financial year, we have 
received or agreed formal payment plans for 
93% of the rent billed. Total concessions granted 
in the year equate to £2.5 million before VAT, 
representing approximately 5% of the total rent 
billed. In the year-end accounts, we have made 
provisions for more than half of the remaining 
balance due. 

Rent collection for the first quarter of 2022, including monthly invoices for January and February 2022, 
is running at 95%. The table below provides further detail:

Rent collected
Payment plans 

Total 
Outstanding 

Bad Debt

Rent concessions

Total billed

Rent collection 
12m to 30 December 2021

Rent collection
Q1 2022

£m

45.0
2.3

47.3

0.9

0.3

2.5

51.0

88.1%
4.5%

92.6%

1.8%

0.7%

4.9%

100%

£m

10.1
–

10.1

0.5

–

0.1

10.7

94.7%
–

94.7%

4.9%

–

0.4%

100%

Amounts include VAT, amounts billed for Q1 2022 are up to end of February 2022 as at 8 March 2022.

Capital expenditure investment
In light of the COVID-19 pandemic and balance 
sheet pressures, we have prudently focused 
capital expenditure on those projects driving 
immediate income returns, or those with 
strategic priority. 

In total, £8.9 million was invested during 2021, 
with primary projects being the progression of 
the Walthamstow residential opportunity (£4.3 
million); the creation of a new Lidl unit at Luton 
(£1.7 million in the year); car park upgrade works 
to support the introduction of REEF at Luton and 
Wood Green (£0.5 million); and £0.5 million across 
Blackburn and Ilford to form the new Job Centres 
out of the former Debenhams units. The rebuild 
of the area at Walthamstow affected by the fire in 
July 2019 completed in Q1 2021 and included the 
creation of a new mezzanine food court level. 

Walthamstow residential opportunity
We are now in the final stages of clearing the 
remaining pre-conditions on the Walthamstow 
residential opportunity to facilitate the land receipt 
of c.£20 million payable by our residential partner, 
Long Harbour. 

At the end of 2021, planning consent was 
confirmed following the expiry of the statutory 
Judicial Review period. The consent enables 
phased development of 495 high rise Build to 

Rent residential apartments, to be developed by 
Long Harbour; 43 low-rise private sale residential 
apartments; 47,000 sq ft of commercial floor space 
and a new station entrance to the Victoria Line 
underground station. Since the year-end, we have 
concluded terms that deliver vacant possession on 
all units required to unlock the development site 
and have commenced enabling works to relocate 
affected utilities and infrastructure. We have also 
agreed the principal form of the development 
agreement and headlease documentation with 
the local authority. We anticipate achieving full 
unconditionality with Long Harbour in the coming 
weeks, which will trigger the release of the capital 
payment to us and an anticipated start on site 
for the high rise residential construction by mid-
year 2022.

Strategic residential  
development partnership
In September 2021, we announced that we 
had signed an exclusivity agreement with a 
subsidiary of Far East Consortium International 
Limited (FEC) to work together to identify and 
develop new residential opportunities across the 
Group’s portfolio of shopping centres. FEC is an 
international real estate conglomerate that is 
listed in Hong Kong and active across Australia, 
Singapore, Hong Kong and the UK, with a strong 
track record in residential development. 

28

capreg.comWhile the primary aim of the partnership is to 
facilitate projects that will enhance asset value 
and/or generate potential land receipts for real 
estate in the current Capital & Regional portfolio, 
we have also been assessing opportunities for 
new projects where the collective expertise and 
resources of the partnership can be deployed. 

We are pleased with how the partnership is 
progressing and a number of options are currently 
being explored.

Snozone

Due to government lockdown restrictions in the 
UK, which only began to ease from 12 April 2021, 
Snozone was unable to operate during its peak 
trading period of the first quarter of the year. 
The requirement to maintain social distancing 
measures, which only lifted from mid-July 
2021, limited slope capacity to approximately 
half. Trading was further impacted by Snozone 
restaurants not being able to open and clothing 
hire not being offered during the period while 
restrictions were in place. However, when 
restrictions lifted in the second half of the year, 
we saw paying usage bounce back to around 80% 
of the equivalent trade for 2019, with lower levels 
of school, corporate and holiday camps largely 
accounting for the difference, especially towards 
the end of the year as concerns over the Omicron 
variant heightened. 

Results for the period were supported by the 
receipt of a £2.5 million insurance payment under 
a pandemic insurance policy that the business 
has maintained since 2017. A negotiation and 
extension of the Snozone leases on its Yorkshire 
and Milton Keynes sites has reduced the annual 
cash payments by approximately £0.35 million.

In February 2021, Snozone took over the 
operations of the ski slope in the Xanadu Shopping 
Centre in Madrid, acquiring the operating entities 
for a nominal value of €2.00. The slope in Madrid 
has traded throughout the period, although social 
distancing restrictions in Spain reduced footfall 
by approximately half and, in similarity to the UK, 
corporate and school activity was much reduced.

Snozone recorded an EBITDA for the year of £0.8 
million (2020: loss of £1.7 million), supported by 
the insurance payment. 

Snozone’s IFRS loss of £0.3 million (2020: loss of 
£2.4 million) was adversely impacted relative to 
prior years due to the renegotiated Yorkshire 
and Milton Keynes leases which, under IFRS 16, 
resulted in a significantly increased depreciation 
and amortisation charge of £2.5 million (2020: £2.2 
million; 2019: £0.3 million) despite the annual cash 
rent reducing. The loss for the year was mitigated, 
however, by a £1.4 million VAT rebate following the 
successful pursuit of a historic claim that delivered 
a favourable ruling over the treatment of revenue 
related to lift passes. This will have an ongoing 
benefit of approximately £0.25 million per annum. 

29

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTFinancial Review

The Group has taken the decision not 
to declare a final dividend. It is the 
Company’s intention to resume paying 
dividends from the second half of the 
financial year ending 2022.

STUART WETHERLY
GROUP FINANCIAL 
DIRECTOR

Profitability

Statutory Revenue

Net Rental Income1 (NRI)

Adjusted Profit1, 2

Adjusted Earnings per share (Basic) 1, 2

IFRS Loss 

Basic Earnings per share

EPRA cost ratio (excluding vacancy costs)

Net Administrative Expenses to Gross Rent

Investment returns

Net Asset Value

Net Asset Value (NAV) per share

EPRA NTA per share

Dividend per share

Financing4

Group net debt

Group net debt to property value

Average debt maturity3

Cost of debt

Adjusted 
Profit – 30 
December 
2021: £8.1 
million (30 
December 
2020: £11.0 
million).

2021

20202

Change

£70.0m

£29.0m

£8.1m

6.8p

£72.7m

£34.1m

£11.0m

10.2p

-3.7%

-15.0%

-26.4%

-34.3%

£(26.4)m

£(203.9)m

+£177.5m

(22.0)p

(188.8)p

+166.8p

47.8%

27.7%

42.6%

20.2%

+5.2%

+7.5%

£168.4m

£167.1m

+£1.3m

102p

102p

–

150p

157p

–

-48p

-55p

–

£185.3m

49%

5.4 years

3.74%

£345.1m

-£159.8m

65%

-16 pps

4.4 years

+1.0 years

3.41%

+33 bps

1  Adjusted Profit, Adjusted Earnings per share and Net Rental Income are as defined in the Glossary and Note 1 

to the financial statements. A reconciliation to the statutory result is provided further below. EPRA figures and a 
reconciliation to EPRA EPS are shown in Note 9 to the Financial Statements.

2  The 2020 results have been restated for a prior year adjustment of £0.7 million resulting from the treatment of 

Software as a Service (SaaS) configuration costs as explained in Note1 to the financial statements. Adjusted Profit has 
also been restated to reflect a change in the presentation of Snozone results following the adoption of IFRS16.

3  Assuming exercise of extension options.

4  Metrics exclude loans in respect of Hemel Hempstead and Luton following reclassification as Held for Sale  

(see Note 10 to the condensed financial statements).

30

capreg.comUse of Alternative Performance Measures (APMs)
Throughout the results statement we use a range of financial and non-financial measures to assess our performance. 
The significant measures are as follows: 

Alternative 
performance  
measure used

Adjusted Profit 

Rationale

Adjusted Profit is used as it is considered by management to provide the best indication of trading profits 
and hence the ability of the business to fund dividend payments. 

Adjusted Profit excludes revaluation of properties, profit or loss on disposal of properties or investments, 
gains or losses on financial instruments, charges in respect of long-term incentive awards and other non-
operational one-off items. 

Adjusted Profit includes EBITDA from Snozone (see definition further below). This is a change during the 
year arising from the adoption of IFRS 16 and the signing of new lease agreements on Snozone’s two UK 
sites. We consider that the combination of these two factors mean that Snozone’s statutory profit no longer 
alone provides a full reflection of Snozone’s trading performance and hence have introduced this additional 
Alternative performance measure. 

The key differences between Adjusted Profit and EPRA earnings, an industry standard comparable measure, 
relates to the exclusion of non-cash charges in respect of share-based payments and adjustments in respect 
of other items where EPRA is prescriptive. 

Adjusted Earnings per share is Adjusted Profit divided by the weighted average number of shares in issue 
during the year excluding own shares held.

A reconciliation of Adjusted Profit to the equivalent EPRA and statutory measures is provided in Note 9 to 
the condensed financial statements.

Like-for-like 
amounts

Like-for-like amounts are presented as they measure operating performance adjusted to remove the impact 
of properties that were only owned for part of the relevant periods. 

For the purposes of comparison of capital values, this will also include assets owned at the previous period 
end but not necessarily throughout the prior period.

In the current year, like-for-like comparisons have been used to adjust for the impact of the disposals of the 
Edmonds Parade and Maidstone House properties within the Hemel Hempstead and Maidstone shopping 
centre assets that were completed in June 2021 and December 2021 respectively. 

Net Debt

Net debt is borrowings, excluding unamortised issue costs, less cash at bank. Cash excludes cash held on 
behalf of third parties (e.g. in respect of service charges or rent deposits).

Net debt to 
property value

Net debt to property value is debt less cash and cash equivalents divided by the property value.

Net Rent or Net 
Rental Income 
(NRI)

Net Rental Income is rental income from properties, less provisions for expected credit losses, property and 
management costs. It is a standard industry measure. A reconciliation to statutory turnover is provided in 
Note 3 to the financial statements. 

Snozone EBITDA 
(change in 2021)

Snozone EBITDA is based on net profit. It excludes Depreciation, Amortisation, (notional) Interest, Tax 
and non-operational one-off items. It includes rent expense, based on contractual payments adjusted for 
rent-free periods. This provides a measure of Snozone trading performance which removes the profiling 
impact of IFRS 16 that would otherwise see a significantly higher charge in early years of a lease and 
significantly lower net charge in later years.

A reconciliation to the IFRS net profit is included within Note 2 to the financial statements.

Reporting Segments 
In its Interim Results for the six months ended 30 June 2021, the Group made a change to its reportable segments reflecting the position 
of its shopping centre investments and mirroring how information is being reported to the Board. As a result, it split out what was 
previously referred to as Shopping Centres into “Shopping Centres – Investment Assets” and “Shopping Centres – Managed Assets”. 
Shopping Centres – Investment Assets incorporates the centres at Ilford and within The Mall loan facility; namely Blackburn, Maidstone, 
Walthamstow and Wood Green. These represent the asset pools where the Group retains net equity and is focused on long-term 
solutions for the loan positions potentially involving the investment of further capital. 

Shopping Centres – Managed Assets incorporates Hemel Hempstead and Luton where the current loan balances in the non-recourse 
SPV structures exceed the respective property values and therefore the Group has negative equity and the substance of the Group’s 
involvement is as a manager. This split has been reflected in the presentation of the results at the year-end with the prior-year 
comparatives amended on the same basis.

31

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTFinancial Review CONTINUED

Reclassification as assets and liabilities held for sale 
As at 30 December 2021, the Group concluded that the two assets which were reclassified as “Managed Assets” within the Group’s 
half-year results at 30 June 2021, Hemel Hempstead and Luton, met the criteria to be reclassified as “Held for Sale”. This conclusion 
was reached as the Group, following close dialogue with the respective lenders of the vehicles, had decided to seek to dispose of 
whole or part of the investments or assets as at that date. While no transaction has been agreed as at the time of results, it is viewed 
as highly probable that it will be concluded within 12 months of the balance sheet date. 

In the Group’s accounts, this has resulted in all assets and liabilities associated with the respective investments being reclassified to 
separate lines of “Assets classified as held for sale” and “Liabilities classified as held for sale”. The reclassification has been measured 
at the lower of expected net sale proceeds and current carrying value. Given each of the investments is in a net liability position 
and that the Group would not expect to realise any proceeds from a disposal (nor be obligated to clear the net liabilities), the 
reclassification has been made at their fair values being the same as the year end carrying value. 

The following are the amounts in the year-end balance sheet:

Amounts in £m
Assets classified as held for sale
Liabilities classified as held for sale
Net liability in respect of held for sale

Hemel 
Hempstead
21.9
(34.5)
(12.6)

Luton
124.5
(131.3)
(6.8)

Total
146.4
(165.8)
(19.4)

For the financial year ended 30 December 2022, any income, costs and changes to asset and liabilities in respect of Hemel 
Hempstead and Luton until they are disposed of will be reflected as movements within the categories of Assets and Liabilities 
held for sale. Any Asset Management fees received from the two investment vehicles, which have previously been eliminated on 
consolidation, will be shown as external fees. We will exclude the results of Hemel Hempstead and Luton, except for Management 
fees, within our Adjusted Profit metric for the year ended 30 December 2022. 

Profitability
Components of Adjusted Profit and reconciliation to IFRS Profit 

Amounts in £m

Shopping Centres – Investment Assets: Net Rental Income

Shopping Centres – Investment Assets: Interest payable 

Shopping Centres – Investment Assets: Contribution

Shopping Centres – Managed Assets: Contribution3

Snozone EBITDA (indoor ski operation) profit/(loss) 

Central Interest net of investment income

External management fees

Central operating costs

Variable overhead

Current Year Tax credit

Adjusted Profit

Adjusted Earnings per share (pence)2

Reconciliation of Adjusted Profit to statutory result

Adjusted Profit

Property revaluation 

(Loss)/Profit on disposal 

Snozone depreciation and amortisation

Snozone notional interest (net of rent expense within EBITDA)

Gain/(loss) on financial instruments

Corporation Tax charge in lieu of dividends

VAT rebate within Snozone

Long-Term incentives

Gain on discounted loan purchase (net of costs)

Other items (including transaction costs)

Loss for the period

Year to 
December 2021

Year to 
December 20202 

21.5

(10.8)

10.7

2.1

0.8

(0.2)

2.4

(6.8)

(0.9)

–

8.1

6.7p

8.1

(49.2)

(2.5)

(2.5)

0.5

5.9

(3.1)

1.4

(0.9)

18.4

(2.5)

20.2

(11.4)

8.8

8.3

(1.7)

0.1

2.3

(7.0)

–

0.2

11.0

10.2p

11.0

(208.3)

0.4

(2.2)

1.5

(5.0)

–

–

(0.4)

–

(0.9)

(26.4)

(203.9)

1  EPRA figures and a reconciliation to EPRA EPS are shown in Note 9 to the financial statements.
2  The 2020 results have been restated for a prior year adjustment of £0.5 million resulting from the treatment of Software as a Service (SaaS) 

configuration costs as explained in Note1 to the financial statements. Adjusted Profit has also been restated to reflect a change in the presentation of 
Snozone results following the adoption of IFRS16.

3  The 2020 results reflect the £4.0 million benefit of surrender premiums received. 

32

capreg.comAdjusted Profit – 30 December 2021: £8.1 million 
(30 December 2020: £11.0 million)

Shopping Centres – Investment Assets: Net Rental 
Income was £21.5 million compared to £20.2 
million in 2020 driven by lower bad debt charge net 
of rent concessions of approximately £1.3 million. 
Interest payable reduced reflecting the reduction 
in debt following the restructuring of the Mall loan 
facility that completed in November 2021. 

Shopping Centres – Managed Assets: Contribution 
fell from £7.8 million to £2.1 million primarily as a 
result of the 2020 numbers including a £4.0 million 
benefit from a surrender premium in respect of a 
major unit in Luton. 

Snozone EBITDA was £0.8 million compared to 
a £1.7 million loss in 2021. Snozone was unable 
to trade in the UK until the 12 April 2021 and 
social distancing requirements impacted services 
thereafter, although results were supported 
by the benefit of a £2.5 million pandemic 
insurance payment.

Central operating costs fell from £7.0 million to 
£6.8 million reflecting efficiency improvements 
to the central cost structure. Variable overheads 
include bonuses which were not paid in 2020.

Adjusted Earnings per Share for the period 
were 6.8 pence (30 December 2020: 10.2 pence) 
reflecting the fall in Adjusted Profit and the higher 
number of shares for part of the year following the 
equity raise completed in November 2021.

IFRS loss for the period – 30 December 2021: 
£26.0 million (30 December 2020: 
Loss of £204.1 million)

The key elements driving the overall loss for 
the period of £26.0 million outside of Adjusted 
Profit were:

•  Property revaluation loss of £49.2 million 

(2020 – £208.3 million). The rate of decline in 
property valuations slowed in the first half 
of the year relative to 2020. Valuations were 
then broadly stable in the second half of 2021 
as detailed in the Property Portfolio Valuation 
section below.

The loss on disposal of £2.5 million (2020 – 
profit of £0.4 million) relates to the difference 
between the sale prices of the Edmonds 
Parade and Maidstone House offices assets 
and the valuation at the start of the period.

The gain on financial instruments 
of £5.9 million (2020 – loss of 
£5.0 million) is a result of the 
revaluation of interest rate swaps 
reflecting movements in future 
interest rate expectations.

• 

• 

•  A £3.1 million Corporation Tax charge 

arising from the Company having not met 
the minimum PID distribution requirements 
following the suspension of the dividend since 
June 2020.

•  A receipt of £1.4 million in Snozone following 
a favourable ruling over the VAT treatment of 
revenue related to lift passes.

• 

The £18.4 million gain (after costs) on the 
discounted loan purchase arose from acquiring 
£100 million of debt in respect of the Group’s 
Mall loan facility for a discounted amount of 
£81 million.

Dividends

No interim dividend was paid in 2021 
(2020: nil). 

Mindful of having recently raised new 
equity and to help reduce debt levels and 
maximise cash flexibility, the Group has 
taken the decision not to declare a final 
dividend. It is the Company’s intention to 
resume paying dividends from the second 
half of the financial year ending 2022, in line 
with its previous dividend policy which was 
to distribute on a semi-annual basis (in the 
approximate proportions of 45/55 and in 
that order in respect of each financial year) 
not less than approximately 90 per cent of 
the Company’s EPRA earnings.

A UK REIT is expected to pay dividends (PIDs) 
of at least 90 per cent of its taxable profits 
from its UK property rental business by the 
first anniversary of each accounting date. As 
a consequence of not having paid a dividend 
since the final dividend for the year ending 
30 December 2019, which was paid in June 
2020, the Group did not meet the minimum 
PID distribution requirement for 2019 or 
2020. The Group had agreed with HMRC a 
12-month extension to the 2019 deadline 
until the end of 2021 but, having not paid a 
dividend during 2021, the Group paid £2.5 
million in December 2021 to settle the tax 
outstanding on the estimated shortfall of 
approximately £13 million in respect of the 
2019 and 2020 financial years. This brings 
the Group effectively up to date in its REIT 
compliance. 

At 30 December 2021, the Company does 
not have sufficient distributable reserves to 
declare a dividend. The Company plans to 
undertake a capital reduction exercise for 
which it will seek shareholder approval 
at the 2022 AGM in order to create 
sufficient distributable reserves.

33

  Read more about 
our financial 
performance on 
pages 122 to 161

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTFinancial Review CONTINUED

Balance Sheet 
Property portfolio valuation

Property at independent valuation

Blackburn
Maidstone
Walthamstow
Wood Green
Ilford
Investment Assets
Luton
Hemel Hempstead
Managed Assets

30 December 2021

30 December 2020

£m

38.2
36.2
100.4
148.9
56.4
380.1
82.5
10.5
93.0

NIY %

12.10%
10.44%
5.84%
7.33%
5.86%
7.78%
11.00%
12.49%
10.66%

NEY %

13.24%
11.22%
6.55%
6.88%
7.99%
8.64%
11.05%
18.20%
12.63%

£m

40.6
46.0
106.6
158.0
60.0
411.2
92.5
23.3
115.8

NIY %

13.17%
10.67%
5.17%
6.71%
5.30%
7.28%
9.8%
10.00%
9.80%

NEY %

12.23%
10.75%
6.15%
6.43%
7.49%
7.99%
9.50%
12.69%
10.65%

The valuation of the Investment Assets portfolio was £380.1 million, at 30 December 2021. Adjusting for the sale of the Maidstone 
House office block for £7.1 million that completed in December 2021, this represented a decrease of 5.7% from 30 December 2020. 
Having suffered a decline of 6.4% in the first half of 2021, valuations stabilised from 30 June 2021 with the second half of the year seeing 
a 0.8% improvement on a like-for-like basis.

The valuation of the Group’s Managed Assets fell from £115.8 million at 30 December 2020 to £93.0 million at 30 December 2021, a fall 
of 15.8% adjusting for the sale of the Edmonds Parade block within Hemel Hempstead that completed for £4.65 million in June 2021.

Mall debt restructuring and equity raise
On 12 November 2021, the Group completed a restructuring of its Mall loan facility. 

The Mall Facility had comprised of a £265 million debt facility with RBS and TIAA secured over the Four Mall Assets, being the Mall 
Blackburn, the Mall Maidstone, the Mall Wood Green and the Mall Walthamstow. TIAA previously held a balance of £165 million 
and RBS a balance of £100 million. Under the restructuring, the Group acquired the £100 million of debt outstanding with RBS for a 
principal amount of £81 million, representing a discount of £19 million. 

This was funded through a combination of:

• 

TIAA agreeing to acquire from the Group £35 million of the RBS Debt acquired for £35 million, increasing its lending in the facility 
to £200 million;

•  An equity raise of £30 million (before costs) that completed on 5 November 2021; and 

• 

Existing cash resources of £16 million.

In effect, this meant the Group acquired £65 million of debt for £46 million hence an effective discount of c.29%. The transaction 
resulted in a one-off gain of £18.4 million, being the benefit of the discount less directly associated costs.

Net Asset Value
Over the year, Net Asset Value increased from £167.1 million to £168.4 million due to the impact of the new £27.1 million of equity 
raised (net of costs) and the overall loss for the year of £26.4 million. On a per share basis, Basic NAV per share and EPRA NTA per 
share were each 102p, representing declines of 48p and 55p respectively due to the dilutive impact of the enlarged share base 
(December 2020: 150p and 157p respectively).

Financing
The Group has taken critical action during the year to bring down debt levels by refocusing the portfolio, completing the restructuring 
of its largest debt facility and raising £30 million of new equity. In combination, this has resulted in Net Loan to Value reducing to 49% 
at the year-end from 65% at 30 December 2020 and 72% at 30 June 2021. 

Excluding Hemel Hempstead and Luton, where all assets and liabilities have been reclassified as “Held for Sale” at the year-end (as 
detailed above), the Group has two non-recourse asset secured loan facilities being The Mall and Ilford as detailed in the table below.

30 December 2021

The Mall 

Ilford
Central Cash
On balance sheet debt

Debt¹
£m

200.04
39.0
–
239.0

Cash²
£m

(17.2)4
(4.0)
(32.5)
(53.7)

Net 
debt
£m

182.8

35.0
(32.5)
185.3

Loan to 
value3
%

Net debt 
to value3
%

62%

69%
–
63%

56%

62%
–
49%

 Average 
interest 
rate
%

3.93

2.76
n/a
3.74

Duration 
to loan 
expiry
Years

Duration 
with 
extensions
Years

5.1

2.2
n/a
4.6

6.1

2.2
n/a
5.4

Fixed
%

82.5

100
n/a
85

1  Excluding unamortised issue costs.
2  Excluding cash beneficially owned by tenants. 
3  Debt and net debt divided by investment property at valuation.
4  On 11 January 2022, £7.1 million of cash, being the proceeds from the Maidstone House office sale, was applied to reduce the debt outstanding. 

34

capreg.comThe Mall
Following the restructure that completed in 
November 2021, the Mall facility consists of two 
tranches both held with TIAA:

• 

• 

Facility A – £165 million fixed rate loan at 3.45%

Facility B – £35 million floating rate loan at 
SONIA +6%.

The two facilities mature in January 2027 but have 
one-year conditional extension options. Facility 
B, which was drawn to assist with funding the 
acquisition of the previous RBS facility, has no 
early repayment penalties. The loan was reduced 
by £7.1 million to £27.9 million on 11 January 2022 
using the proceeds from the Maidstone House 
disposal that were received in late December 2021.

As part of the November 2021 restructuring of 
the facility, TIAA provided a waiver of all financial 
covenants for two years until November 2023. 
Cash trap provisions within the loan agreement 
have also been modified for 18 months until 
May 2023.

Ilford
The Group has a £39 million facility secured on the 
Ilford Exchange shopping centre with Dekabank 
Deutsche Girozentrale. The loan is fixed at an all-in 
rate of 2.76% and is due to mature in March 2024.

The Group has an existing covenant waiver 
that expires in April 2022. Discussions are 
well-advanced with the lender to agree a 
longer-term modification of the covenants, 
covering at least the next 18 months, linked to 
funding the major asset management initiatives  
at the asset, being the planned medical centre  
and the re-letting of the Debenhams anchor unit.

South African secondary listing
The Company maintains a primary listing on the 
London Stock Exchange (LSE) and a secondary 
listing on the Johannesburg Stock Exchange (JSE) 
in South Africa. At 30 December 2021, 7,690,574 of 
the Company’s shares were held on the JSE share 
register, representing 4.7% of the total shares in 
issue. 

STUART WETHERLY 
GROUP FINANCE DIRECTOR

35

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTManaging Risk CONTINUED

Risk Management Approach
The Audit Committee is delegated the 
authority for overseeing the effectiveness 
of the risk management process by the 
Board and is accountable for reporting 
on the identification of principle and 
emerging risks to the business. Ultimate 
responsibility for the oversight of risk 
management within the Group remains 
with the Board. The Board defines the risk 
appetite of the Group, establishes a risk 
management strategy and is responsible 
for maintaining a robust internal controls 
system. The Board formally reviews and 
signs off the Group’s risk register on a 
six-monthly basis. Emerging risks are 
considered as part of this process or on 
an ad hoc basis in instances, such as the 
outbreak of the Covid-19 pandemic, where 
the risk is of sufficient significance to 
require a separate discussion. 

Risk management process
There are a number of risks and uncertainties 
which could have a material impact on the Group’s 
future performance and could cause results to 
differ significantly from expectations. 

At every half-year and year-end, the members of 
senior leadership undertake a comprehensive 
risk and controls review involving interviews with 
relevant management teams. This considers a 
review of both the existing identified risks and 
any new or emerging risks that may have been 
identified during the period. The output of this 
process is an updated risk map and internal 
control matrix for each component of the 
business, which is then amalgamated into the 
Group risk map and matrix that is reviewed by the 
senior leadership team. Formal submission is then 
made to the Audit Committee for review, before 
going to the Board for final sign off. The process 
for the half-year and full-year 2021 review forms 
the basis for the disclosures made below. 

This process clearly outlines the principal risks, 
considers their potential impact on the business, 
the likelihood of them occurring and the actions 
being taken to manage, and the individual(s) 
responsible for managing, those risks to the 
desired level.

This risk matrix is also used in performing our 
annual assessment of the material financial, 
operational and compliance controls that mitigate 
the key risks identified. Each control is assessed or 
tested for evidence of its effectiveness. The review 
concluded that all such material controls were 
operating effectively during 2021.

36

n
w
o
d
p
o
t

Oversight, identification, assessment and 
mitigation of risk at a Group level

Board
Responsible for oversight of risk 
management and internal controls 
processes.

Defines the Group’s risk appetite and 
assesses the Group’s principal risks 
with the Executive Directors.

Audit Committee
Supports the Board in the 
management of risk and is responsible 
for reviewing the effectiveness of the 
risk management strategy and internal 
control processes throughout the year.

Senior Leadership Team
Responsible for the day-to-day 
operational application of the risk 
management strategy and ensuring 
that all staff are aware of their 
responsibilities.

Identification, assessment and mitigation 
of risk at an operational Level 

Operational management
Responsible for implementing 
and maintaining risk management 
procedures, and maintaining risk 
registers, including identification 
of risks, mitigating controls and 
actions required.

Employees
Responsible for complying with risk 
management procedures and internal 
control measures, and provide 
feedback to operational management 
on day-to-day risk management.

p
u
m
o
t
t
o
b

capreg.com 
 
Principal risks at 30 December 2021

Overall, the principal risks broadly remain unchanged at 30 December 2021, but the pervasive and 
ongoing impact of the pandemic has increased the significance and likelihood of further Economic 
Environment risk due to macroeconomic factors, particularly with regards to rising inflation, 
income tax and energy market volatility. The potential significance of People & Skills risk is viewed 
to have increased reflecting the growing strain on the retail sector and changing priorities of the UK 
workforce. Responsible Business risk had been renamed as Environmental, Social & Governance 
risk to align with the shift in focus of the ESG Committee. We consider the potential significance 
has increased reflecting the growing focus on environmental matters and reporting. The potential 
significance and likelihood of Treasury and Business Disruption risk, while remaining high risks, 
were both considered to have reduced relative to their June 2021 position, reflecting the recent 
restructuring of the Mall debt facility, reducing Group LTV, and the operating platform that has 
been established to mitigate major incidents, in response to Covid-19. Investment Market risk, 
although remaining a higher significance, has been viewed to have reduced in likelihood to reflect 
the signs of stabilisation of the portfolio’s asset values.

Potential emerging risks have also been considered, including the effects of climate change on 
our operations and supply chain and the impact of mandatory TCFD Disclosures on regulatory 
reporting. This has led to pulling out Climate-related risk as its own individual principal risk. 
Covid-19 remains a potential risk and sits within our Business Disruption from a Major Incident risk. 

The risks noted do not comprise all those potentially faced by the Group and are not intended to 
be presented in any order of priority. Additional risks and uncertainties currently unknown to the 
Group, or which the Group currently deems immaterial, may also have an adverse effect on the 
financial condition or business of the Group in the future. These issues are kept under constant 
review to allow the Group to react in an appropriate and timely manner to help mitigate the impact 
of such risks. 

37

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTManaging Risk CONTINUED

1. Property investment

2. Impact of the 

market risks

economic environment

3. Treasury risk

Risk
The increased weakened economic 
environment and poor sentiment in 
commercial and/or retail real estate 
markets has led to low transactional 
evidence across the industry with 
reduced investor confidence and the 
gradual decline in valuations.

Valuations can be inherently subjective 
leading to a degree of uncertainty and 
the risk that property valuations may 
not reflect the price received on sale.

Impact
Small changes in property market 
yields or future cash flow assumptions 
can have a significant effect on 
valuations.

The impact of leverage could magnify 
the effect on the Group’s net assets 
and we risk of breaching loan 
covenants with our lenders. This could 
result in the default of facilities and 
should we not be able to cure these, 
we run the risk of security being 
enforced. 

Highly volatile trading environments 
have the potential to increase the 
speculation on Property valuations 
and are open to a wider range of 
possible outcomes.

Mitigation
Regularly monitoring market direction, 
comparable property valuations in the 
market and recent transactions. 

Adequate and timely forward planning 
of investment decisions. 

We engage multiple experienced, 
external valuers who understand the 
specific properties and whose output 
is reviewed and challenged by internal 
specialists. 

Regular reviews and consideration 
of strategies to reduce debt levels, if 
appropriate.

Trend relative to last year

Risk
The Group is sensitive to tenant 
insolvency and distress, which can 
have increased pressure on rent 
levels. There is also risk of prolonged 
low tenant demand for space. 

Impact of Covid-19 has had a 
negative effect on general retail sales 
increasing risk of administrations and 
insolvencies. 

Macroeconomic risks in relation to 
rising inflation, income tax and the 
volatility of the energy market (and 
associated costs of energy) are likely to 
negatively impact consumer spending, 
which will impact retailing, particularly 
discretionary spending.

Rising inflation will also put pressure 
on the Group’s cost base and 
operating margins.

Impact
Economic pressure on consumer 
spending will likely impact the levels 
of footfall across the centres and have 
a knock-on effect on discretionary 
retail tenants. 

Tenant failures and reduced tenant 
demand could adversely affect rental 
income, lease incentive, void costs, cash 
and ultimately property valuations. 

Mitigation
A key part of our Group strategy is to 
ensure a large, diversified tenant base 
that is made up of primarily non-
discretionary retail. 

Review of tenant covenants before 
new leases are signed.

The offering of long-term leases as 
standard and maintaining active and 
personable credit control processes 
that foster positive relationships with 
tenants. 

Regular dialogue between the 
support office and general managers 
across the portfolio, who have ad 
hoc discussions with tenants, to 
understand the issues facing tenants 
and customers.

Managing void units though 
temporary lettings and other 
mitigation strategies.

Trend relative to last year

Risk
The Group is at risk of not being able 
to fund the business or to refinance 
existing debt on economic terms, 
particularly during periods of low 
lending market appetite.

Breach of the assets loan covenants 
resulting in defaults on debt and the 
potential for accelerated maturity 
and/or lenders taking control of 
secured assets. 

Exposure to rising or falling interest 
rates, which could affect liabilities on 
property sales and refinancing. 

Impact
The Group may not be able to meet 
financial obligations when they come 
due, causing limitation on financial 
and operational flexibility. 

The cost of financing could be 
prohibitive.

Unremedied breaches of loan 
covenants can trigger demand for 
immediate repayment of loan facilities. 

If interest rates rise and are unhedged, 
the cost of debt facilities can rise and 
ICR covenants could be broken. 

Hedging transactions used by the 
Group to minimise interest rate risk 
may limit gains, result in losses or 
have other adverse consequences.

Mitigation
Ensuring that the Group maintains 
appropriate levels of cash reserves. 

Regular monitoring and projections 
of liquidity, gearing and covenant 
compliance with regular reporting to 
the Board. 

Maintain close relationships with 
lenders. 

Options of asset sales and assessing 
the cost of breaking debt is considered 
before undertaking property 
transactions. 

All the Groups facilities are non-
recourse and outside of SPV 
structures. 

Trend relative to last year

38

capreg.comKey

 Increase   

 No change 

 Decrease

4. Tax and regulatory risks

5. People & Skills

6. Development risk

Risk
As a small business, there is a 
relatively small number of key 
individuals whose skills are depended 
on to operate the business effectively. 
Retaining these individuals cannot be 
guaranteed. 

The attraction of new talent to the 
business with the right expertise 
cannot be guaranteed. 

Impact
The loss of key individuals or an 
inability to attract new employees 
with the appropriate expertise could 
compromise the business’s ability to 
operate efficiently.

Mitigation
Paying current and new employees 
market salaries and offering 
competitive incentive packages, 
including the use of incentive plans. 

Promoting positive working 
environments and culture in line with 
staff expectations. 

Effectively maintaining a Succession 
plan for key positions and 
departments. 

Trend relative to last year

Risk
Exposure to non-compliance with the 
REIT regime and changes in the form 
or interpretation of tax legislation. 

Potential exposure to wider changes 
in tax legislation and potential 
tax liabilities in respect of historic 
transactions undertaken. 

Exposure to changes in existing or 
forthcoming property or corporate 
regulation.

Impact
Tax-related liabilities and other 
losses could arise causing significant 
financial loss. 

Failure to comply with tax or 
regulatory requirements could 
result in loss of REIT status, financial 
penalties, loss of business or 
reputational damage. 

Mitigation
Constantly monitoring the Group’s 
REIT compliance and consideration of 
the effects of major decisions on REIT 
status. 

Expert advice is taken on tax positions 
and checks conducted on any unusual 
matters that may arise. 

Maintaining regular dialogue with the 
tax authorities and business groups. 

Actively keep key staff up to date 
with regulation and ensure necessary 
policies and procedures are in place. 

Expert advice taken on complex 
regulatory matters.

Trend relative to last year

Risk
The costs involved with development 
projects overrunning and delays 
leading to extended completion times 
past expected deadlines.

The threat to the Group’s property 
assets of competing in-town and 
out-of-town retail and leisure 
schemes. 

Impact
Increased costs and reputational 
damage which may lead to planned 
value not being realised. 

Competition with other schemes may 
reduce footfall and reduce tenant 
demand for space and effect the levels 
of rents that can feasibly be achieved. 

Mitigation
Use of experienced external 
project coordinators to oversee 
developments with staged execution 
to key milestones and updates to be 
monitored by steering committees 
with the Group. 

Implemented well-defined approval 
processes for new development 
projects and guidance provided for 
setting key milestones. 

Partnered with external agencies 
to raise awareness of new planning 
proposals, which are fought, as 
necessary, in accordance with relevant 
planning laws. 

Maintain close working relationships 
with local councils and promote 
willingness to support the community.

Maintain the flexibility to invest in 
marketing strategies to continue 
relevance in the market. 

Trend relative to last year

39

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT 
Managing Risk CONTINUED

7. Business disruption from

8. Environmental, Social

a major incident

& Governance

9. Customers & changing

consumer trends

Risk
Major incidents occur at any of the of 
the business’s sites having a significant 
impact upon trading. 

This includes specific incidents 
to a centre or trading location or 
a situation such as Covid-19 that 
impacts trading on a national scale.

Impact
Such events could cause a reduction in 
earnings and additional costs.

Exposure to reputational damage if 
the business acts, or is perceived to 
have acted, in a negligent manner.

The impact of the pandemic has had 
a significant impact on customer 
behaviour and habits. There is a 
risk that consumer habits have 
permanently changed and will impact 
business KPIs, such as footfall and 
leasing.

Mitigation
Trained operational personnel at all 
sites and documented major incident 
procedures.

Regular update meetings on 
operational procedures reflecting 
current threats and major incident 
testing runs. 

Risk
The Group’s activities may have an 
adverse impact on the environment 
and the communities in which 
we operate. 

Health and safety incidents could 
cause death or serious injury.

A risk that centres or specific retailers 
are identified as a “hotspot” for 
Covid-19 transmission.

Impact
Failure to act on environmental and 
social issues could lead to reputational 
damage, deterioration in relationships 
with customers and communities and 
limit investment opportunities.

Failure to comply with relevant 
regulations could result in financial 
exposure.

Health and safety incidents could 
result in reputational damage, 
financial liability for the Group and 
potentially criminal liability for the 
Directors. 

Mitigation
Issues and actions considered by the 
Board, through regular reports from 
the ESG Committee and its designated 
sub-committees. 

Ensuring centres and support office 
are compliant with Covid-19-secure 
requirements. 

Appointed ESG specialist to assist 
the business in mapping out its ESG 
roadmap and key milestones.

Risk
The trend towards online shopping, 
multi-channel retailing, and increased 
spending on leisure may adversely 
impact consumer footfall in 
shopping centres.

A risk that Covid-19 will further 
accelerate changing customer 
shopping habits and accelerate the 
trend towards online shopping.

Increased use of CVAs by retailers 
as a means of restructuring or cost 
reduction.

Impact
Changes in consumer shopping habits 
towards online shopping and home 
delivery could reduce footfall and 
therefore potentially reduce tenant 
demand and the levels of rents which 
can be achieved. 

Financial loss from tenants, use and 
reliance on CVAs to both write off 
arrears and reset lease agreement 
terms. 

Mitigation
Strong location and dominance of 
shopping centres (portfolio is weighted 
to London and Southeast England).

Strength of the community shopping 
experience with tailored relevance to 
the local community.

Concentration on convenience and 
value offer which is less impacted by 
online presence.

Increasing provision of “Click & Collect” 
within our centres.

Maintaining positive retailer 
relationships and providing for honest 
and open dialogue. 

Specialist health and safety 
compliance manager in place with 
internal bespoke health and safety 
system to enable incident reporting 
and monitoring.

EPC rating certificates are completed 
across the portfolio.

Ensuring centres and support office 
are compliant with Covid-19-secure 
requirements.

Monitoring key business metrics such 
as footfall, retail trends and shopping 
behaviour. 

Ensuring retailers comply with 
Covid-19-secure requirements with 
periodic inspections to ensure tenant 
compliance. 

Trend relative to last year

Trend relative to last year

Regular liaison with the police and 
environmental health officers. 

Insurance for business disruption and 
rebuild is always maintained across 
the portfolio.

Disaster recovery sites have been 
mapped and are maintained in the 
event of immediate needs.

Trend relative to last year

40

capreg.comKey

 Increase   

 No change 

 Decrease

10. IT and Cybersecurity

11. Climate‑related

12. Health & Safety

Risk
In light of the introduction of TCFD 
Disclosure requirements, the impact 
of climate change has become a 
Board-level issue. 

Risk
The risk that the Group’s staff, 
customers or guests suffer illness, 
injury or fatality at one of the 
Group’s operations.

Risk
Failure of, or, as a result of 
malicious attack on, the Group’s 
information technology hardware 
and software systems.

Failure to continually keep up with 
best practice and invest in new 
technology.

Impact
Loss of operating capacity, business 
time or reputational damage.

Data breaches resulting in reputational 
damage, fines or regulatory penalties.

Mitigation
IT Security Governance Policy in place 
aligned with ISO27001.

Ongoing investment in technology 
infrastructure with key IT applications 
hosted off site. 

As a result of COP26, the world stage is 
focused on combatting climate change 
and businesses that fall behind on 
their efforts to mitigate their effect on 
the climate run the risk of becoming 
non-investable. 

Impact
The Group’s failure to act on 
environmental issues could lead to 
reputational damage, deterioration 
in customer and community 
relationships, or limit investment 
opportunities. Climate-related risks 
extend to the global supply chain, 
business disruption from extreme 
weather events.

Systems in place to prevent and react 
to malicious attack.

Failure to comply with regulations 
could result in financial exposure.

Regular penetration testing carried out 
by a specialist security company.

Cyber Essentials Plus certified.

Information security training 
programmes in place to regularly 
upskill all employees. A strong 
password policy is in place to keep 
employees safe. 

Maintenance of a disaster recovery 
site in the event of critical systems 
failures. 

Insurance for all IT hardware and 
software is maintained at all times. 

Trend relative to last year

Mitigation
Environmental policy in place and 
consistent with ISO14001.

Management of and compliance with 
the Carbon Reduction Commitment 
and compliance with the Carbon Trust. 

Engaged with external agency, JLL, to 
assist with setting out framework to 
assess climate-related risks. 

Separate risk matrix to be created 
specifically on climate-related risks 
that will feed into Group risk review 
and ESG Committee reporting to the 
Board. 

Nominated individual from SLT to take 
oversight responsibility of climate-
related issues. 

Board has oversight of TCFD climate-
related goals and targets through 
quarterly ESG reporting.

Trend relative to last year

New

Impact
If found to be as a result of failing 
processes or negligence, the Group 
and/or individuals in management 
positions could face criminal charges, 
financial loss and reputational 
damage.

Mitigation
Regular risk assessments.

Sharing of information with local 
Health & Safety Executive.

Capacity limits agreed with Health & 
Safety Executive and reviewed with 
external lawyers.

Training for staff by Health & Safety 
Executive.

Insurance review meetings with 
insurance brokers.

Ensuring sites are compliant with 
COVID-Secure requirements.

Trend relative to last year

New

41

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT 
Managing Risk CONTINUED

Going concern
Under the UK Corporate Governance Code and 
IAS 1– Presentation of Financial Statements, the 
Board needs to report whether the business is a 
going concern. In making its assessment of Going 
Concern, the Group has considered the general 
risk environment and specifically the impact on 
the business of the significant disruption arising 
from Covid-19 as well as the acceleration of the 
structural trends that were already under way in 
the retail industry. 

At 30 December 2021, the Group had total cash 
at bank on balance sheet of £53.7 million, which 
is equivalent to more than the Group’s annual 
Contracted Rent. This excludes cash held within 
the Hemel Hempstead and Luton structures, which 
has been reclassified as assets held for sale. Of the 
£53.7 million, there was £31.6 million held centrally 
and free of any restrictions. This provides a 
significant cash contingency to cover any disruption 
to operations for an extended period of time. 

As part of the restructure of The Mall debt facility 
that completed in November 2021, the lender 
provided covenant waivers that run until November 
2023 and modifications to cash trap provisions that 
run until May 2023. The completion of The Mall 
debt restructuring and equity raise has addressed 
the concerns that led the Directors to conclude 
that there was a material uncertainty over Going 
Concern at the time it published its half-year results 
in September 2021. 

On the Ilford facility, as noted, the Group is in 
advanced discussions to agree a package of waivers 
and covenant relaxation to cover at least the next 
18 months, linked to supporting the funding of 
major asset management initiatives at the asset 
through central cash. The Mall loan facility matures 
in January 2027, while Ilford matures in March 2024. 

All of the Group’s asset-backed loan facilities are 
ring-fenced within their own SPV structures with no 
recourse to Capital & Regional plc and no cross-
default provisions. The Group is working with the 
lenders on its Hemel Hempstead and Luton loan 
facilities on a disposal of the investments. While 
this is almost certain to realise less than the value 
of the debt outstanding, due to the ring-fenced SPV 
structure, the net liability of Capital & Regional plc is 
effectively capped at nil. 

In making its assessment of Going Concern, the 
Group has run updated forecasts on both a base 
case and downside basis. In the latter, the Group 
has sensitised rent collection by 5%, reduced car 
park and ancillary income by 10% and removed 
any contribution from Snozone to reflect how 
a downturn in expected trading, such as might 
be caused by a further wave of Government 
restrictions, could impact cashflows. The Group’s 
analysis projects that the central cash maintained 
provides sufficient funds to cover the potential 
operational disruption. The Group has also 
considered what would happen in what it views 
as the unlikely event that agreements to extend 

covenant waivers and/or relaxation on its Ilford 
facility are not reached. In such a position, the 
Group could, in the event the covenants are not 
compliant, be faced with a decision whether to 
cure the facility or risk the loan defaulting. The 
Group anticipates making capital investment into 
Ilford over the next two years that is in excess of 
income generated and hence from a Going Concern 
perspective in a scenario where the loan defaulted 
Group central cash would increase versus the 
Group’s base case projections. 

In coming to its Going Concern conclusion, the 
Group has also considered, but not relied upon, 
other options available to generate or conserve 
additional cash, to reduce debt levels and to fund 
value accretive capital expenditure and letting 
initiatives. These include but are not limited to: the 
potential disposal of assets either in whole or part; 
the opportunity to continue to suspend dividend 
payments (or offer a Scrip alternative); and the 
potential raising of additional funds. 

Having due regard to all of the above matters 
and after making appropriate enquiries, including 
considerations of the impact of Covid-19 and 
sensitivities, the Directors have a reasonable 
expectation that the Group and the Company have 
adequate resources to continue in operational 
existence for the foreseeable future. Therefore, the 
Board continues to adopt the Going Concern basis 
in preparing the financial statements. 

Viability statement
In accordance with the 2018 revision of the UK 
Corporate Governance Code, the Directors have 
assessed the prospect of the Company over a 
longer period than the 12 months required by the 
“Going Concern” provision. 

The Board conducted this review for a two-year 
period to December 2023. Two years has been 
selected at this year-end given the continuing 
uncertainty that the business is currently facing 
driven primarily by the impact of Covid-19 and the 
ongoing longer term structural changes within the 
retail sector. 

The two-year period is covered by the Group’s 
annual budget and business planning process. It 
includes sensitivity analysis to consider adverse 
scenarios that could be caused by the principal risks 
and uncertainties outlined in the Managing Risk 
section below. This incorporated the impact on cash 
and covenant compliance of further significant falls 
in property valuations or property income. None of 
the facilities in respect of the Group’s Investment 
Assets are scheduled to mature during the period. 

The considerations made by the Directors in 
concluding on viability mirror those considered 
within the Going Concern conclusion as 
documented above. Based on this and the 
resources and actions available, the Directors have 
a reasonable expectation that the Company will be 
able to continue in operation and meet its liabilities 
as they fall due over the period to December 2023. 

42

capreg.com

Stock Code: CAL

43

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTOur Stakeholders 

With a focus on shopping centres with a community focus, inevitably our stakeholders are at the heart of our strategy and business 
model. Setting our strategic outlook and, in turn, ensuring our long-term success as a business relies on engaging with all our 
stakeholders to understand their changing needs. Decisions made by the Board will not satisfy the broad and varied desires of the 
Group’s stakeholders, as at times, the interests and impacts of our stakeholder groups conflict. The Board aligns decision-making 
to the Company’s purpose, values and strategy. The Board remains committed to considering the impact of key decisions on the 
Group’s stakeholder groups and to ensure open dialogue. 

Section 172 Statement
The Board has regard to the matters set out in Section 172(1) of the Companies Act 2006 when performing its duties under Section 
172 to promote the success of the Company. When making decisions, the Board pays due regard to: the likely consequences of 
decisions in the long term as the strategy of the Group is focussed on medium to long term returns and, as such, the long term is 
firmly within the sights of the Board when all material decisions are made; the interests of stakeholders, the impact actions have on 
the communities in which we operate and the environment (see more on this within the ESG Report on pages 48 to 63); maintaining 
high standards of business conduct through ensuring good governance is instilled from a top-down approach (see more of this in our 
governance report on pages 67 to 110); and acting fairly at all times. 

Our key stakeholders, how we engage with them and consider their needs and concerns is outlined below:

Our People

Our Community

What matters
•  Opportunities for career and personal development

What matters
•  Outstanding customer service

• 

Fair and equitable pay and benefits

•  Robust Covid-secure measures in place

•  An inclusive and diverse environment with a respectful 

•  Affordable rents and service charge

corporate culture

•  Centres that drive footfall and adapt to meet the needs  

•  Open and transparent communication

of a changing market

• 

• 

Enhanced support and communication while working 
from home

To share their views and have their voice heard in 
decision-making

How we engage
• 

Intranet; all-staff emails; weekly CEO updates and regular 
Town Hall meetings

•  Posters and communications

•  Whistleblowing procedures

• 

Employee surveys that provide option for further 
clarification of needs and desires

•  Prompt and fair payments to suppliers and contractors

• 

Ethical and fair dealings that protect human rights and the 
health and safety of our customers, guests and suppliers

•  Having a positive impact on local areas, and creating vibrant 
and well-maintained centres that enhance their surroundings

• 

Supporting employment in the community

•  Open communication and engagement on  

development opportunities

How we engage
• 

Investment in data to understand consumer and 
market trends

•  Wellbeing Committees

•  Regular visitor surveys

•  Regular one-to-one performance reviews between 
line manager and employee to ensure career 
personal satisfaction

•  Provision of necessary equipment to work best while remote 

work is in place

•  Regular audits of facilities management and  

operational standards

• 

Strong engagement with local and central governments  
and Business Improvement Districts

•  Partnering with industry organisations such as retailTRUST 

•  Designated NED, Laura Whyte, attends staff events 

and REVO

throughout the year to gain insight and report on this 
back to the Board

• 

Supporting local charities and organisations through our 
C&R Cares programme

How we respond
• 

The Board receives periodic reports on a range of  
people matters

•  Although postponed for the most part of the year, the Board 
usually has the opportunity to meet with staff at all levels in 
the organisation when making site visits across our business. 
The Board are keen to resume this as soon as possible

• 

• 

The Board reviews employee engagement through 
employee surveys and follows up the actions taken

The Board considered the impact on current employees 
when making strategic decisions

How we respond
• 

The Board’s ESG Committee discuss key issues as part of its 
agenda and provides regular updates at Board meetings

• 

The Board reviews and approves the Modern  
Slavery Statement

•  Changing consumer and market trends form part of 

boardroom discussions and decision-making

• 

The Board reviews and approves all developments within 
our communities and receives regular updates on ongoing 
planning matters and community outreach programmes

  Read more about how we engage 
with our people on pages 56 to 58

  Read more about how we engage with 
our community on pages 60 to 63

44

capreg.comOur Shareholders and  
business partners

What matters
•  Robust financial accounts

•  Delivering income and capital growth

•  Dividend payments

• 

ESG performance

How we engage
•  AGMs, results presentations and 

investor events

•  One-to-one meetings with the Chairman, 

Senior Independent Director and management

How we respond
•  Review and act on regular reports from 

analysts and advisers

• 

Feedback from shareholder meetings is shared 
with the Board and forms part of boardroom 
discussions

  Read more about how we engage with our 
shareholders on pages on page 71

The Environment

What matters
•  Awareness of the environmental impact of our 

activities

•  Reduction of CO2 emissions and energy and 

water consumption

•  Reducing waste, in particular plastic waste, and 

diverting waste from landfill

How we engage
•  Develop and implement various sustainability 

schemes across our centres

• 

Engage with our retailers to increase 
awareness and education 

•  Member of the Better Building Partnership

• 

Signatory to the Climate Change Commitment

How we respond
• 

The Board’s ESG Committee discuss key 
environmental issues as part of its agenda and 
provides regular updates at Board meetings

• 

Environmental issues form part of our 
boardroom discussions

  Read more about how we engage with the 
environment on pages 49 to 55

45

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTOur Stakeholders CONTINUED

Principal decisions
Reducing Group Debt

During the year, the Board considered the 
critical need to reduce the Group’s loan to 
value ratio, which stood at 72% at 30 June 
2021, making Capital & Regional an outlier 
in comparison to its real estate peers and 
reliant on covenant waivers across each 
of its four secured debt facilities. The 
challenges of the position were reflected in 
the conclusion that a material uncertainty 
existed in respect of Going Concern at 
the time it published its half year results in 
September 2021.

Discussions with the two lenders on the Group’s 
largest loan facility, The Mall, presented the 
opportunity for the Group to acquire the 
outstanding £100m debt balance from Royal 
Bank of Scotland, at a 19% discount with the 
facility’s second lender, TIAA, part-funding the 
acquisition with an additional facility of £35m. 
The combination of this, together with raising 
£30 million of new equity enabled the Group to 
significantly reduce debt while mitigating the 
dilutive impact of raising new capital. 

The proposed transactions were announced on 
14 October 2021, including confirmation that 
Growthpoint, the Group’s largest shareholder, 
would underwrite the equity raise.

The Board has also considered the position of its 
Hemel Hempstead and Luton centres given the 
position whereby in both cases the value of the 
property has fallen significantly below the level of 
the debt outstanding. The Board took the decision 
at 30 June 2021 to classify these two assets as 
“Managed Assets” reflecting that it no longer had 
any equity left in the investments and therefore 
the substance of the Group’s involvement was as 
a manager. Reflecting further discussions during 
the second half of the year with the respective 
lenders, the Board made a decision towards the 
end of the year to seek to dispose, in whole, or in 
part, of the investments. This culminated in the 
two centres being reclassified as “Held for Sale” as 
at 30 December 2021. 

The effect of the above activities, combined with 
the disposal of the Maidstone House office block 
in December 2021, has seen the Group reduce net 
LTV from 72% at 30 June 2021 to 49% at year-end. 

Consideration of stakeholders

With regards to the capital raising, the 
Board were particularly keen to ensure that 
all shareholders could participate, being 
the reason for moving forward with the 
Open Offer structure. Due care was given 
to the potential dilutive value of the capital 
raise on existing shareholders and careful 
consideration was given to the price at 
which the new equity was raised and it being 
around the same level as the prevailing 
share price to mitigate the impact on those 
shareholders who chose not to participate. 

The Board were committed to bringing the 
Group back to a stable platform to allow 
for growth. If the Mall debt restructure and 
capital raise had not gone ahead, it would 
likely have cast uncertainty over the future 
of the business, and in turn, employee and 
stakeholder stability.

Clearly, the potential disposal of two of 
the Group’s assets could have a significant 
impact on key stakeholders. The decision 
to pursue sale transactions was made 
following detailed discussions with the 
respective lenders and reflecting the capital 
constraints of the business and based on the 
challenging economic rationale for investing 
further equity. The Board remain committed 
to seeking out the most beneficial 
resolution for the assets from both an 
economic perspective and in respect of 
the communities that the assets serve 
and the Group’s employees who are 
involved in managing and running 
these centres. 

  Read more about our 
efforts to refocus, 
restructure, and 
recapitalise on 
page 12

46

capreg.com

Principal decisions
Final Dividend for Year Ended 2021 

The Board discussed during the year the 
position as regards dividend payments. 

As a result of the significant reductions to the 
Group’s revenues and, therefore, cash flows, 
during the Covid-19 pandemic, coupled with 
restrictions in the Group’s banking facilities, the 
Company paused cash dividend payments in 
2020. As a result of restructuring the Mall debt 
facility, restrictions to passing cash flow up to 
the Company from its core Mall Facility will be 
removed. Therefore, assuming rental income 
returns to a normalised basis, the Company 
should be capable of distributing limited cash 
dividends to shareholders during the second half 
of the financial year ending 30 December 2022. 

The Company will target a sustainable dividend 
pay-out ratio and distribute on a semi-annual basis 
(in approximate proportions of 45/55 and in that 
order in respect of each financial year) not less 
than approximately 90% of the Company’s EPRA 
earnings, in line with the Company’s requirements 
to distribute at least 90% of its taxable profits 
under the REIT regime. The Board considered 
that the Company’s REIT status was dependent 
on resuming the dividend and that considerable 
shortfall in meeting the Company’s minimum PID 
requirement had been accumulated since 2019. 
As the pandemic continued to place pressure on 
business operations and in light of the recent 
capital raise on the Mall debt restructuring, 
the Board thought it prudent to postpone the 
revival of the dividend and to retain considerable 
cash reserves in an effort to aim off for further 
disruption and to fund any capital expenditure 
that would add value to the portfolio.

The Group paid £2.5 million in December 2021 to 
settle the tax outstanding on the estimated PID 
shortfall of £13.0 million in respect of the 2019 and 
2020 financial years. This brought the Group up to 
date with its PID obligations and HMRC confirmed 
it would not view the failure to meet the minimum 
PID distribution requirements as a serious breach 
of the REIT legislation confirming its ongoing 
REIT compliance. 

Consideration of stakeholders

The primary consideration for shareholders 
was in relation to the Company’s objective 
to return to operating in line with UK REIT 
requirements and resuming the distribution 
of cash dividends in respect of the second 
half of the financial year ending 2022. 

The Group maintain an ongoing dialogue 
with HMRC on its REIT status and around 
the requirements to remain compliant. 
Ensuring the Group operates as an efficient 
and compliant REIT member is paramount.

The Board paid due regard to all 
stakeholders in the decisions taken in 
response to the pandemic and received 
regular reports from the Chief Executive 
regarding the impact of Covid-19 on 
the business, its operations and its 
employees. Areas of discussion included 
changes to operational standards and 
processes to ensure compliance with 
Covid-secure measures; the approach 
taken to outstanding rent collection 
and the granting of concessions and 
restructuring plans across the Group; 
and employee support and 
wellbeing. 

  Read more about 
this on page 33

Stock Code: CAL

47

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTESG Report

Introduction

Throughout 2021, we made strides at Capital & 
Regional (C&R) to further embed sustainability 
principles throughout our business and ensure that 
operating responsibly continues to be at the heart 
of who we are and what we do. 

Our Environment, Social and Governance (ESG) approach, overseen by the 
ESG Committee, is aligned with our business strategy and plays a critical role in 
driving our resilience and financial performance whilst addressing the increasing 
expectations of our stakeholders. The ESG Committee made a significant impact 
in its first full year of operation through its increased accountability across the 
business, quarterly reporting and continuous efforts to identify where ESG 
principles can be further rooted into the everyday operations of the Company.

This year, to strengthen and support our sustainability activity even further, sub-
committees were created for Environment, People and Community. These three 
workstreams focus on the specific targets for each pillar, enabling us to move 
further and faster. It marks a significant step change in how C&R views, and is 
managing, sustainability as a business. 

Environmental, Social and 
Governance Committee

Laura Whyte
NON‑EXECUTIVE DIRECTOR – 
CHAIR

Katie Wadey
NON‑EXECUTIVE DIRECTOR

Lawrence Hutchings
CHIEF EXECUTIVE OFFICER

Sara Jennings
DIRECTOR OF GUEST AND 
CUSTOMER EXPERIENCE

Nick Phillips
MANAGING DIRECTOR OF 
SNOZONE

Kate Thursfield
NATIONAL GUEST EXPERIENCE 
MANAGER

Nikki Jones
HR DIRECTOR, SNOZONE

Alanna Henry
HR CONSULTANT

Stefan Fletcher
ASSISTANT COMPANY SECRETARY

Today, there 
is a ribbon 
of ESG 
that flows 
throughout 
the entire 
business. 
It’s not just 
one separate 
area. In 
everything 
we do, we 
challenge 
ourselves to 
make sure 
we consider 
the ESG 
impact. 

SARA JENNINGS 
DIRECTOR OF 
GUEST & CUSTOMER 
EXPERIENCE

ENVIRONMENT COMMITTEE

PEOPLE COMMITTEE

COMMUNITY COMMITTEE

48

capreg.comEnvironment

2021 has seen us continue our focus 
on increasing efficiencies, reducing 
consumption and expanding the 
adoption of renewable energy sources. 

  Read more about Environmental 
achievements and targets on 
pages 52 to 55

-2%

reduction in 
electricity 
consumption

2,377 trees planted 

by Snozone, resulting in the 
reforestation of 3 hectares of 
land and an offset of 600 tCO2

Recycling points
at every Snozone, shopping 
centre and Support Office

-41%

reduction in 
natural gas 
consumption

Highlights for 2021

22

participants in 
the Snozone 
Cycle to Work 
scheme

4

C&R 
employees 
became 
mentors to 
young people 
through  
STEP NOW

12

employees 
completed the 
Mental Health 
First Aider 
course

People

In 2021, we continued to engage, 
develop and reward our employees and 
provide them with a work environment 
that supports their mental health 
and wellbeing. We improved our 
training opportunities and focused on 
staying connected through increased 
communication. 

  Read more about People achievements 
and targets on pages 56 to 58

Community

In 2021, our centres have continued to play 
a key role as a community hub, supporting 
communities with Randox testing terminals 
and through the launch of our Community 
Wheel of Support initiative that actively 
assists local projects to improve the 
communities we serve. 

  Read more about Community achievements 
and targets on pages 60 to 63

Supporting local businesses
As part of Haringey’s Good 
Economy Recovery plan, Mall Wood 
Green offered a vacant unit to Made 
in Haringey, an 8-week pop-up shop 
for local makers and creatives

163

hours hosting 
community 
events (40% 
above target)

Best Sporting Venue
Snozone was voted “Best Sporting Venue” 
for children and students learning outside 
the classroom at the School Travel Awards

Stock Code: CAL

49

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Our strategy

Putting ESG at the core
2021 marked the first year of our new overarching integrated 
ESG strategy. Underpinned by clear policies, procedures and 
measurable targets, our ESG strategy is focused on three 
pillars: Environmental Sustainability, People & Community and 
Governance. 

To reflect our commitment to embedding sustainability throughout the 
business, and to make that intention clear to all our people, guests, tenants, 
suppliers and other stakeholders, this year we added it to the C&R core 
values, as shown below. Our sustainability value underpins the four existing 
ones and sets out the following intentions:

• 

• 

• 

• 

To take an active lead in developing and delivering sustainability within 
our communities; 

To continue to identify sustainable practices to manage our buildings 
responsibly covering energy, water, mobility, telecommunications, 
sanitation and waste management services;

To develop cultural ways of working that are obsessive about waste, 
recycling and reducing our carbon footprint;

To play our part in an effective response to the urgent threat of climate 
change, aligning with the 2015 Paris Agreement commitments reinforced 
by COP26; and

• 

To reach net zero by 2040. 

In addition to signalling the importance of sustainability by making it a core 
value, we have integrated ESG into our communications strategy, both 
internally and externally. This ensures teams across all our shopping centres 
and Snozone venues are aware of, and engaged with, our progress, while 
the new ESG section on our website gives any interested external party or 
organisation a transparent view of our journey and progress so far and the 
targets we’ve set ourselves.

We are committed to

Mapping our future

We are proud of our achievements to date 
and recognise that to drive a just transition 
we must continue to actively engage with 
our stakeholders and forge partnerships 
with industry experts and support regional 
and global initiatives. For instance, we are 
members of the Better Buildings Partnership 
(BPP) and signatories of the World Green 
Building Council’s (WGBC) Net Zero Carbon 
Buildings Commitment. 

During 2021, C&R appointed external 
property and sustainability experts JLL to 
help establish and prioritise the actions 
needed to meet our ESG targets and address 
the pressing issues of the climate crisis. 

We are developing our net zero carbon 
strategy to produce a pathway in line with 
the UK Green Building Council’s (UKGBC) 
best practice recommendations and the 
BPP’s Climate Commitment, quantifying 
and prioritising the necessary emission 
reductions out to our net zero carbon target 
year and beyond. The net zero carbon 
pathway will be published later in 2022 
and will provide a clear and actionable 
implementation plan, mapped against our 
operations and businesses. 

In 2022, we are also undertaking a business-
level and portfolio risk assessment to 
identify the climate-related risks most 
material to Capital & Regional. This will 
support a greater understanding of the 
impacts and opportunities of these 
risks and inform our first response to 
the Task Force on Climate-related 
Financial Disclosures (TCFD) 
this year.

Acting 
with 
integrity 

Delivering 
dynamic 
solutions

Inspiring 
creative 
thinking

Encouraging 
collaborative 
engagement

Leading in 
sustainability 
within our communities

50

capreg.com

United Nations Sustainable Development Goals (SDGs)
To help us deliver a positive impact as a business, we have 
aligned our sustainability strategy to the United Nations 
SDGs, a globally recognised framework that forms a shared 
global agenda for environmental improvement, social 
empowerment and greater equality. 

This framework will support us in tackling the biggest global 
challenges. Our strategy is aligned with the seven SDGs that 
are most material to our business operations. These are:

We want to ensure 
healthy lives and 
promoting wellbeing 
for everyone, of 
all ages. 

We’ll do this by rolling out our 
Wellbeing and Mental Health Policy 
across the business; implementing 
and monitoring all our Health & 
Safety procedures and policies; 
launching our Human Rights 
Policy; and by ensuring all 
employees, direct or indirect, 
have safe working conditions 
and access to health 
services.

We want to 
promote sustainable 
economic growth 
and decent work 
for all. 

We’ll do this through our Modern 
Slavery Champion Programme, 
Stronger Together; by supporting 
local charities who work with 
disadvantaged members of 
society; by offering apprenticeship 
opportunities across the business; 
and by developing career 
mentoring initiatives for the 
youth in our communities.

We want to promote 
lifelong learning 
opportunities for all.

We’ll do this through our 
Community Wheel of Support 
initiative; by continuing to 
partner with Step Now and 
giving employees continuous 
opportunities to improve their 
job skills. Through education@
snozone, Snozone will support the 
curriculum in and out of school 
with their “good citizenship” 
programmes and holiday 
camps. 

We want to provide 
inclusive, safe and 
resilient spaces 
for all. 

We’ll do this by continuing to 
manage our buildings responsibly; 
ensuring access to affordable 
housing is included within our 
residential developments; and by 
ensuring we maintain access to 
public spaces to improve wellbeing 
and community cohesion. 

We want to end 
poverty in all its 
forms, everywhere. 

We’ll do this by recruiting, training 
and employing local community 
members; continuing to implement 
our national minimum wage (NMW) 
policy; ensuring our third-party 
suppliers pay their staff fairly and 
at NMW levels; and by ensuring 
staff have access to essential 
health care services as part 
of their benefits.

We want to 
promote gender 
equality and 
empower all women 
and girls. 

We’ll do this by being members of 
Real Estate Balance; at Snozone, 
by supporting Sports England’s 
This Girl Can campaign; and by 
establishing a zero-tolerance policy 
towards all forms of violence 
at work, including verbal and/
or physical abuse; levelling 
up where there are gender 
imbalances.

 We recognise we 
have to take urgent 
action to combat 
the impact of the 
climate crisis. 

To this end, we will play our part 
in driving a just transition; we 
will continually review the capital 
investment plan for each venue 
and centre, including switching to 
renewable energy, water recycling 
and waste reduction; spearhead 
community green initiatives 
and ensure each centre/
venue understands the 
requirements to reach net 
zero by 2040.

Stock Code: CAL

51

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTESG Report CONTINUED

Environmental Sustainability

Reforesting the world

In August 2021, in a further effort 
to offset our carbon footprint and 
to help restore and regenerate 
nature in areas where biodiversity 
transformation is needed, Snozone 
partnered with Tree Nation in their 
mission to reforest areas of the 
world where it is needed. Not only 
does this offset Snozone’s carbon 
emissions, it also helps restore 
and regenerate nature in areas 
where biodiversity transformation 
is needed. 

Snozone gifts two trees for every 
membership purchased and for 
every rebooking made after a Level 
3 lesson. Snozone’s website is also 
now carbon neutral as one tree is 
planted for every 44,000 website 
hits. Snozone planted 2,377 
trees in 2021 (since commencing 
this initiative in October), which 
resulted in the reforestation of over 
3 hectares of land and a total offset 
of 600 tons of carbon dioxide.

In 2022, we are looking at 
expanding this partnership 
across our shopping centres. 

At Capital & Regional, it’s 
imperative to ensure the local 
communities we serve are better 
places for all – now and in the 
future. We acknowledge we 
must minimise our impact on 
the environment, particularly by 
reducing the carbon footprint of 
our owned and leased properties 
and focus on the reduction of 
waste, water and energy usage 
throughout the business and its 
operations. This means embedding 
sustainability principles throughout 
acquisition, procurement, design 
and refurbishment of our assets.

Our new ESG strategy brought a 
renewed focus on areas where we have 
been making significant progress and 
highlighted key areas where we must 
make improvements: 

•  Driving carbon reductions across our 

portfolio;

• 

Improving waste and water 
management systems;

•  Assessing and managing risk 

associated with the climate crisis 
and the impact of extreme weather 
events on our portfolio; and

•  Developing a net zero pathway, 
defining our short, medium and 
long-term targets, aligned with latest 
climate science and industry best 
practice.

Going further, our net zero pathway and 
climate risk management strategy will 
help us determine our areas of focus, 
investment and expenditure, whilst 
providing a clear roadmap for action to 
reach net zero by 2040. We expect to be 
able to report the results in detail in 2022.

Energy, water and 
waste reduction
Despite the ongoing impact of the 
pandemic, we made significant strides 
against our environmental targets, 
including energy reduction, reducing 
our Scope 1 and 2 emissions, and 
setting waste reduction targets for each 
shopping centre.

Driven by our continuous efforts to 
implement efficiency measures we 
observed significant improvement 
across our environmental performance, 
particularly across electricity (2%) and gas 
(48%). This reduction is notable at our 
Snozone venues, as they recorded a 0.4% 
reduction in gas consumption against 
2020. While in absolute terms this may 
not seem significant, in 2021, Snozone 
was open for nine months, a considerable 
increase from three full months in 2020. 
This means that Snozone was able to 
make significant gains through increased 
operating time. 

Going forward, we will aim to replicate 
this trend across the business and 
decouple growth and emissions across 
our portfolio. 

Reducing energy and emissions at 
Snozone can be particularly challenging 
when needing to make snow and 
maintain it at -5°C, regardless of the 
outside temperature. By using a building 
management system (BMS) tool to 
control temperatures at the venues 
remotely, we have identified certain 
times of night that the plant can be 
shut down. Those five or six hours of 
shutdown are critical and have had a 
significant positive impact on electricity 
consumption. In Madrid, where higher 
temperatures create even more of a 
challenge, throughout 2022, we will be 
installing solar panels on the roof and 
are in consultation with the landlord of 
the scheme to install a wind turbine as 
well. Across our shopping centres, we 
further reduced electricity consumption 
by 5% via the conversion of back of house 
lighting to LED dimmable light fittings, 
operated by movement sensors and 
the implementation of a more efficient 
mechanical and electrical systems 
and gas consumption by 50% due to 
the decommissioning of old plant and 
machinery with newer, more efficient 
equipment. With the lifting of restrictions, 
centres have also worked to ensure that 
controls of plant and machinery such 
as heating, and lighting are optimised 
to keep energy use from returning to 
pre-pandemic levels.

52

capreg.comScope 1
Centres 
427 tCO2e
Snozone 
182 tCO2e

CO

Scope 1 & Scope 2
4,076  
tCO2e
-17%

Scope 2
Centres 
2,551 tCO2e
Snozone 
896 tCO2e
Support  

20 tCO2e

Across all our assets, our electricity is 
now from 100% renewable sources, 
using wind and solar power, and despite 
cooling requirements, Snozone produces 
zero emissions from refrigerants. We 
also made great strides in tackling 
emissions where we don’t have direct 
impact or control (Scope 3 emissions), 
particularly by actively engaging and 
supporting our suppliers. At our Snozone 
venues, we assessed the frequency of our 
deliveries and identified smarter ways 
of ordering to cut food and beverage 
deliveries by 50%, to just twice a week. 
We are also looking more broadly at 
the issue of transport to and from our 
centres; for example, General Managers 
in our shopping centres are looking to 
increase the number of electric charging 
points in the car parks, while at Snozone 
Madrid these are set to double. Also 
at Snozone, the Cycle to Work scheme 
has been playing an important role in 
reducing the environmental impact 
from employee commuting and at the 
same time encouraging our people to be 
more active. The number of participants 

increased by 13% in 2021, which has had 
a significant health and wellbeing impact 
on our people. We aim to increase this to 
25% in 2022 and are launching a similar 
scheme for all our C&R centres this year.

In terms of water consumption, C&R 
observed an increase of 16% across 
the Group against 2020. This reflects 
increased footfall in our centres and 
increased operations in Snozone; 
however, water consumption has 
decreased 29% from 2019 pre-pandemic 
operations. Tackling water efficiency 
across our portfolio will remain a priority 
in 2022. 

A key commitment within C&R’s core 
sustainability value, introduced in 2021, 
is to develop innovative and engaging 
ways of working that promote circular 
economy principles through reducing 
waste and improving recycling across our 
portfolio. Setting waste reduction targets 
across our shopping centres led to 
significant achievements, including zero 
waste sent to landfill from our centres 
in 2021.

Management teams at each centre have 
made significant progress in engaging 
with visitors, for example by introducing 
and promoting recycling points, and, 
across all our centres, taking part in The 
Great Big Green Week. We have also 
removed waste bins from employee 
desks and left central banks of waste and 
recycling bins at our Support Office to 
encourage our people to actively think 
greener. At each of our Snozone venues, 
we appointed a member of the team to 
be an ESG Officer. Having a champion 
has proved to be very effective, with 
Officers talking to guests, coming up with 
new ideas and ensuring those strategies 
are implemented and monitored. One 
successful initiative saw all plastic cutlery 
and sauce sachets removed from the 
restaurants at our venues and plastic 
packaging from our clothing supplier 
removed for the sale of merchandise in 
our Snozone shops. 

We will continue to drive efficiencies 
across all our assets to align with our  
4% annual reduction targets.

53

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT 
ESG Report CONTINUED

Environmental Sustainability

Pathway to net zero 
C&R’s overarching goal is to achieve 
net zero. To this end, with the support 
of industry experts, we are developing 
a net zero pathway encompassing our 
transition plan which will define short, 
medium and long-term targets, including 
reduction for our Scope 1, 2 and 3 
emissions, recommended measures 
and investment requirements for 
improvement. 

As a first step, we are conducting a 
detailed portfolio audit, in order to 
identify the retrofit measures, including 
MEP and fabric upgrades, necessary 
to achieve net zero carbon at an asset 
level. These audits will also provide cost 
estimates for the proposed measures, 
which will be critical to inform our 
decision-making and planning. The audit 
process involves active engagement 
with shopping centre tenants, from 
large corporates to smaller independent 
tenants, through surveys and training. 
Taking their views into account will be key 
in creating an actionable pathway whilst 
engaging our partners along the way.

The pathway we develop will be aligned 
with latest climate science and industry 
best practice and guidelines, including 
the UKGBC’s definition of net zero and 
the BBP’s Climate Change Commitment. 
C&R plays a prominent role as a member 
of the BBP, sitting on their Net Zero 

Working Group, ESG Measurement & 
Benchmarking Groups and the Owner/
Occupier Forum. C&R will formally sign 
the BPP Climate Change Commitment 
once our net zero pathway is published 
in 2022.

Our net zero carbon pathway will 
quantify and prioritise the necessary 
emission reductions to our target year 
of 2040 and beyond. It will be clearly 
mapped against all aspects of the 
property lifecycle in the short, medium 
and long term, with a detailed timeline 
to ensure that we meet every milestone 
along the way.

Climate risk management
In addition to developing a net zero 
pathway, we are conducting a detailed 
assessment of climate risk governance 
at C&R and the climate-related risks 
posed to the business and portfolio. 
By formalising oversight of climate-
related issues into our risk management 
framework, we can mitigate the risks 
and garner related opportunities, such 
as reducing operational costs and capital 
expenditure and increasing revenues and 
asset values. It will also help us prepare 
to begin reporting in line with the best 
practice recommendations of the Task 
Force of Climate-related Financial 
Disclosures (TCFD), one of our key 
ambitions for 2022. 

The Great Big Green Week 

Sustainability took centre stage 
at all of our shopping centres 
when we took part in The Great 
Big Green Week, the campaign to 
protect people and the planet. 

The Great Big Green Week, running 
from 18–26 September, was a 
nationwide celebration of action on 
climate change through The Climate 
Coalition. Over 5,000 events took 
place across the country, with more 
than 200,000 taking part in their 
community online.

Each of our centres planned 
activities to support and raise 
awareness throughout the week 
including:

•  Offering free promotional 
space to green businesses, 
including KeepCup, and hosting 
a recycling exhibition;

• 

• 

Encouraging guests to swap 
plastic bags and water bottles 
to branded re-usable options;

Introducing a water 
dispenser post;

•  Building planters and 

• 

• 

introducing a beehive on a 
centre rooftop;

Litter picking pledges from 
staff; and

Launching sustainability 
graphics in a number 
of centres.

We also played our part by setting 
up central zones with recycling 
stations, engaging displays 
and strong educational and 
informational messaging. 

54

capreg.comOther targets include:

•  Developing a new ESG risk matrix 

that incorporates identified climate-
related risks;

•  Regularly conducting climate risk 

assessments, i.e. annually across the 
portfolio, before acquisitions and 
major capex expenditures;

•  Defining climate-related minimum 
standards/risk thresholds to guide 
business strategy, investment 
decisions and tenancy requirements;

•  Defining and tracking climate-related 

metrics and targets; and

• 

Engaging with tenants to improve 
environmental performance data 
collection and transparency.

With a clear and robust net zero carbon 
pathway, an actionable plan and a 
robust risk management strategy, C&R 
will be well-positioned to strengthen 
its disclosure approach, increased 
transparency and improved reporting, 
particularly through our commitments to 
WGBC and BPP.

Environmental data

Energy Consumption (kWh)

Natural Gas (Scope 1)
Centres2
Snozone

Support Office

Natural Gas (Scope 1) Total

Purchased Electricity (Scope 2)
Centres2
Snozone

Support Office

Purchased Electricity (Scope 2) Total 
Renewable Electricity Consumption3

20181

20191

2020

2021

4,521,258
1,600,517

n/a

4,556,731
1,691,856

n/a

4,629788
988,968

n/a

2,329,556
993,191

n/a

6,121,774

6,48,587

5,618,756

3,322,747

18,086,210

16,012,429

12,705,437

12,015,267

4,880,914

4,789,855

3,820,241

4,217,762

97,200

96,096

96,096

96,096

23,064,323

20,898,380

16,621,774

16,329,126

18,579

9,861

4,290

6,160

% 
difference 
2020–2021

(50)%
0%

n/a

(41)%

(5)%

10%

0%

(2)%

44%

Total Scope 1 & Scope 2 kWh

29,186,098

27,146,967

22,240,531

19,651,873

(12)%

Scope 1 & 2 Emissions (tCO2e)4

Natural Gas (Scope 1)
Centres2
Snozone

Support Office

Scope 1 Total tCO2e

Purchased Electricity (Scope 2)
Centres2
Snozone

Support Office

Scope 2 Total tCO2e

832

294

n/a

838

311

n/a

851

182

n/a

1,126 

1,149

1,033

5,120

1,382

28

6,529 

4,093

1,224

25

5,340

2,962

891

22

3,875

427

182

n/a

609

2,551

896

20

3,467

(50)%

0%

n/a

(41)%

(14)%

(1)%

(9)%

(11)%

Total Scope 1 & Scope 2 tCO2e 

7,655

6,490

4,908

4,076

(17)%

Intensity   
Scope 1 and 2 kgCO2e/sq ft

1.57 

1.33

1.01 

0.84

1  2018, 2019 and 2020 figures have been restated where material changes were subsequently identified.

2  The Centre figures include the Kingfisher Centre, in which Capital & Regional plc. owns 12% in a joint venture and acts as Property and Asset Manager.

3  Renewable energy is generated through Solar PV installed at Walthamstow Centre. The system was offline for part of 2020 but was repaired in June 2021.

4  Scope definitions

  Scope 1: Direct GHG emissions from controlled operations (natural gas consumption).

  Scope 2: Indirect GHG emissions from the use of purchased electricity, heat or steam (electricity consumption).

Please note these represent the best information available at the time of issue (22/02/2022)

55

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORT  
 
ESG Report CONTINUED

People

As a responsible business, we want to engage, develop and reward 
our employees and provide them with a work environment that 
supports their mental health and wellbeing. We want to offer that 
positive experience to all, embracing and reflecting the diversity of 
our workforce. 

Wellbeing in the workplace
We understand the importance of 
promoting the physical and mental 
health of our people and the effect this 
has on their experience in the workplace. 
In 2021, working with Marsh Insurance, 
we launched our Stress and Mental 
Wellbeing Policy. It encapsulates our 
commitment to promoting a culture of 
open communication, reducing stigma 
around mental health and wellbeing 
and providing access to support services 
where they’re needed. Additionally, 
Snozone partnered with Health Assured 
who provide a suite of employee 
assistance measures with full availability 
to assist and support each team member.

In light of the challenges posed by the 
pandemic, it’s more important than ever 
to empower our C&R team members 
to support their fellow employees, and 
this quickly became a priority for the 
business. Throughout 2021, we rolled 
out a comprehensive suite of training 
focused on mental health across the 
business, including mental health 
awareness and stress and mental 
wellbeing. We’re particularly proud that 
12 colleagues have completed the Mental 
Health England First Aider course and are 
now equipped to support their teams. 
To keep our teams connected during the 

36

managers received 
Stress & Mental 
Wellbeing training

12

employees completed 
the Mental Health 
England First Aider 
course

pandemic, in 2020, we created our All 
About You Committee, with the aim of 
boosting team building, communication, 
trust and cohesion.

Physical health is a key part of 
maintaining wellbeing. To that end, 
we encourage employees to make 
positive changes such as incorporating 
exercise into the daily routine. Snozone’s 
successful Cycle to Work scheme is an 
outstanding example on how we’re 
supporting our teams to be more active 
and the scheme is now available to all 
C&R employees.

We believe in creating workplaces in 
which open and honest communication 
among all employees is valued and 
respected. Our dedicated Human 
Rights Policy is in place to create an 
inclusive environment where all our 
people are treated equally and without 
discrimination. We also expect our 
suppliers to respect and adhere to 
this policy.

Diversity and Inclusion
We believe that our differences give us 
strength. We’re committed to making 
C&R a welcoming environment for 
everyone. 

In 2020, we formed our Diversity and 
Inclusion (D&I) Committee, tasked to 
oversee and drive our D&I agenda. One 
of the Committee’s first actions was to 
run an internal survey to understand 
how people feel about the culture at C&R 
and what changes, if any, they’d like to 
see introduced. Overall, the feedback 
was positive, with comments including 
“Communication has improved greatly 
in the last year”. The input we received 
prompted several new initiatives – staff 
felt that it was important to consider 
D&I when recruiting; as a result, we 
have added our D&I statement to the 
recruitment section of our website and 
ensure all roles are advertised within the 
local communities we serve. There were 
also those who felt they’d like to know 
more about different cultures. We have 
now introduced a calendar of awareness 
days, including International Day of 
Persons with Disabilities and Pride.

2021 also saw the roll-out of World 
Host’s new Inclusive Service Training 
programme, designed to help businesses 
welcome a diverse range of people 
and provide them with a consistent 
level of service befitting progressive 
moral, ethical and cultural attitudes. 
We piloted the programme, delivering 
training to over 100 frontline staff and 
centre management over the year. 
We plan to extend the training to more 
people across the business in 2022. 
In the meantime, we’re already driving 
awareness of diversity issues across 
the business via our fortnightly Town 
Hall meetings, with presentations 
from D&I Committee members and 
external speakers.

Putting our beliefs into action, the 
D&I Committee reached out to Step 
Now, a youth organisation that helps 
young people aged 11-18 by educating, 
mentoring and empowering them to 
be the best they can in life. Committee 
members undertook a 5-step programme 
before becoming mentors to children 
from the charity, giving general career 
advice, help with writing CVs and support 
in preparing for interviews. The mentees 
also benefited from a trip to Snozone 
to understand how Snozone operates 
as a business, and an interactive, 
practical discussion with the Snozone 
management team. We plan to roll out a 
second wave of mentors from across the 
business in early 2022.

Snozone is the only European indoor 
operator with its own Disability 
Snow School. In 2021, the number of 
Adaptive lessons given increased by 
21% from 2020. Snozone create an 
environment where “sport for all” can 
be truly provided. All Snozone centres 
have dropped reception desks and bar 
counters, offer step free access and 
wheelchair-friendly changing areas. 
Snozone have created similar back of 
house facilities for their team members 
with disabilities. Our continuous 
efforts resulted in Snozone being once 
again awarded Disability Confident as 
an employer.

56

capreg.comAll About You

The All About You Committee has 
gone from strength to strength 
in 2021, running a calendar of 
events that connect teams across 
the business, whether working 
remotely or on-site. The Committee 
has a dedicated section on our 
CARTER intranet site with a number 
of sections covering information 
and support on areas such as 
fitness, self care, mindfulness, food 
and family.

During 2021, the All About You 
Committee hosted a number 
of events including virtual 
competitions and escape rooms, 
bingo, a virtual café and support 
during Mental Health Awareness 
Week. In November 2021, we held 
a shared lunch at the Support 
office, with the centres joining 
via video link. We also had a 
Christmas-themed virtual event in 
December, which colleagues very 
much appreciated and enjoyed. A 
support bank of advice, with tips 
on everything from meditation to 
healthy eating, is available to all 
employees via our intranet 
portal.

  Read more about how we 
engage with our people on 
page 72

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Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTESG Report CONTINUED

People

Over
50%

of front‑facing 
teams have 
received training 
in at least one 
World Host 
course

Employee Engagement
To encourage employees to get the 
best out of themselves and their 
careers, we believe we need to 
drive a performance management 
culture. In 2021, we developed a 
new performance review framework, 
underpinned by ongoing monitoring 
and assessment, to develop a 
culture of greater accountability. 
Each individual has their own SMART 
objectives, aligned to C&R’s 2022 
business objectives. A Workforce 
Advisory Committee, being launched 
in 2022, will progress and review this 
approach on an ongoing basis.

Our approach is very much 
future-focused – we want to 
help everyone find opportunities 
for growth. Although driven 
by management, our culture 
will be powered by employees. 
Responsibility for performance  
and development growth sits with 
every individual.

We recognise that engagement 
is also driven by reward and 
recognition. We have employee 
reward schemes in place across the 
business, including GEM awards, 
Going the Extra Mile, which have 
an ESG focus. In 2021, we devised 
two new GEMs: the Platinum GEM, 
which is an extension of the existing 
scheme, awarded to employees who 
have already progressed through 
the first five levels of award together 
with some new behaviours and a 
Good Citizen GEM, given to those 
who lead by example, either by 
getting involved in a sustainability 
initiative, volunteering or fundraising 
for a local charity. We also held a 
virtual National Sparkle Awards 
event, recognising those exceptional 
acts of kindness to a guest, customer 
or colleague.

At Snozone, our Hall of Fame 
initiative and Annual General 
Meeting celebrate our team’s 
achievements by inducting team 
members who have demonstrated 
exceptional guest experience and 
championed our values. Additionally, 
Snozone has monthly and annual 
recognition programmes for team 
members that deliver measurable 
contributions to our team, guest and 
shareholder KPIs.

Health & Safety
The challenges presented by 
Covid-19 during 2020 allowed us 
to become a more agile business 
and as the pandemic inevitably 
progressed throughout 2021, we 
continued to monitor and closely 
follow government guidance. For 
instance, our Emergency Duty 
Manager cover plan allows us to 
be prepared for any serious staff 
shortages. In order to support 
the health & safety of our local 
communities we also put Randox 
testing kit stalls in our centres to 
allow visitors to pick up pre-booked 
tests. 

Our Health & Safety policies for 
employees and guests are regularly 
reviewed and updated and we 
take proactive measures to deal 
with any incidents. Following an 
increase of anti-social behaviour 
in some centres, for example, we 
are engaging with agencies within 
the local communities who support 
adolescents. The Snozone Executive 
Team undertook an extensive 
“real-time” crisis management 
exercise with ensuing media training 
that successfully tested the resilience 
of its updated Major Incident 
Management Plan. 

This Girl Can

Since 2016, Snozone has been a proud champion of This 
Girl Can, Sport England’s campaign to get women and 
girls re-engaged in sport. Studies show that, after the 
age of 14, a disproportionate number of girls drop out 
of participation in sports for a variety of reasons and 
pressures, often not returning or coming back until their 
early 40s. 

Snozone deliberately markets with a female-first approach 
throughout all its online channels and platforms and 
showcases women and girls of all abilities, not only those 
enjoying snow sports but also working across a number 
of departments within the Snozone business in the 
pursuit of trying to further dismantle barriers to entry 
in this sector. The number of female coaches at 
Snozone has substantially increased over the 
years, re-enforcing this commitment. 

58

capreg.com59

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTESG Report CONTINUED

Community

Charities 
supported 

167

Hours of 
volunteering 

1,149

Raised in 2021 

£113k

C&R’s shopping centres and Snozone venues are at 
the heart of the local community, providing spaces for 
people to shop, eat, work and relax. We want to create 
a safe, inclusive experience for all our visitors, as well as 
actively contributing to the local communities in which 
we operate as a responsible, socially aware business. 

Community Wheel of Support
Our social impact work continues to support 
community living. In 2021, we created the 
Community Wheel of Support initiative, a 
corporate objective which actively assists locally 
led projects to improve the communities we 
serve. As part of this initiative, we encouraged our 
centres to choose between four and six spokes, 
each one representing a community stakeholder. 

These could include:

• 

• 

• 

Local culture and celebrations

Local authorities

Educational establishments

•  Nominating a charity of the year

•  Community sustainability groups

•  Community voluntary groups

All our shopping centres took part in the 
Community Wheel of Support initiative, driving 
outstanding impact and engagement across 
their local communities. Each centre was invited 
to present their projects and impact at the C&R 
Town Hall. The Mall Wood Green’s Community 
Wheel of Support was selected by the senior 
leadership team to be featured in the Annual 
Report. The submission was formulated through 
careful research on the local area’s needs, 
discussions with key stakeholders and staff, as 
well as observation of important ESG trends. Five 
key areas were identified to make the campaign a 
success, as outlined in the case study below.

From supporting charities to interacting with 
community groups, fundraising to community 
investment in the form of sponsorship or 
donations, C&R has a broad spread of activities 
to support community living that form part of our 
KPIs each year. In 2021, we exceeded seven out 
of nine targets. The two areas in which we didn’t 
reach our KPI target were severely impacted by 
Covid-19 restrictions.

M M U N I T Y   W HEEL OF SUPP

O

R

T

O

C

Local 
authority

Educational 
establishments

Support local 
culture and 
celebrations

Supporting 
community living

Charity 
of the 
year

Community 
groups/voluntary

Community 
sustainability 
groups

60

capreg.comCASE STUDY

The Mall Wood Green’s  
Community Wheel of Support

Haringey Council & Wood Green Business 
Improvement District (BID)
2021 saw The Mall Wood Green work on a number 
of key projects with Haringey Council, partnering 
with the Regeneration team and Wood Green 
BID to improve the look and feel of the local 
area. These projects included offering the use of 
vacant units to local entrepreneurs to host pop-up 
shops, support during the Covid-19 pandemic, the 
development of a space to grow food within the 
community and the creation of a mural by a local 
artist contributing to the local area and promoting 
arts and culture.

Mental Health & the Environment
The Mall Wood Green worked with local charity, 
CIC Grow N22, to create a rooftop garden, 
designed to link in with existing green spaces 
on the High Road to create a green corridor 
for wildlife. The centre team also undertook an 
extensive litter pick in a bid to improve Wood 
Green’s green spaces and pledged to spend 40 
hours litter picking to commemorate the centre’s 
40th birthday in May 2021.

Celebrating Diversity
The Mall Wood Green wanted to ensure that 
Haringey’s LGBTQI+ community felt supported and 
represented during Pride month. The Mall created 
the #loveislove staircase as a joyful central feature 
in the main atrium of the centre in support of a 
store manager who had previously suffered a series 
of incidents of homophobic abuse. The centre 
also expanded their code of conduct, introducing 
a zero-tolerance approach to incidents of abuse 
resulting in an immediate ban and implemented a 
buddy system for affected retail workers to share 
experiences and support each other.

Education and Employment
The Mall Wood Green signed up to a 26-week pilot 
to become Young Careers Champions working 
with recruitment business REED, Wood Green BID 
and local retailers to provide: 

•  Careers talks, focusing on different routes into 
employment and myth-busting preconceptions 
about the property and retail industries 

• 

Interview practice 

•  On-site engagement including tours of the 

centre and explaining how the business works 

•  An apprenticeship for a local student.

In addition, to combat period poverty in the local 
area, The Mall Wood Green introduced a scheme 
whereby anyone can visit the Guest Lounge to 
collect a “package from Florence” and be given a 
free period pack, no questions asked. This scheme 
has been well-received by guests and has helped 
to break the stigma around the issue. 

Charity of the Year
The Godwin Lawson Foundation has been The 
Mall Wood Green’s chosen charity since 2019. 
The organisation was set up to commemorate 
Godwin Lawson, who died, a victim of knife crime 
at just 17 years old. The centre has supported the 
organisation through a number of initiatives such 
as fundraising, promoting the anti-knife crime 
campaigns and holding engagement sessions 
with the Tottenham Hotspur Foundation’s NCS 
programme, where 30 young people created 
presentations over the summer to pitch 
fundraising and awareness campaigns to the 
centre team. 

Stock Code: CAL

61

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTESG Report CONTINUED

Community

Charitable funding
Each centre in the C&R portfolio runs its own 
fundraising programme. These are planned and 
delivered at a local level, in accordance with local 
needs and concerns. We also provide venues for 
charities to benefit from the high level of footfall 
in our centres. In The Mall Luton, for example, 
we gave a free unit to the charity, Level Trust, an 
inspiring charity that helps families with the costs 
of education, to help provide all children in Luton 
with an equal chance to learn.

Volunteering
Despite the impact of the ongoing Covid-19 
restrictions, our people continued to give 
their time to their local communities through 
volunteering in 2021 and this has become a key 
focus for 2022. We’re currently working on plans 
for a volunteering initiative to be run across 
all shopping centres with the opportunity for 
the Support Office to go out and volunteer in 
the communities along with members of the 
centre teams.

In December 2021, our Snozone team helped 
create some festive magic by delivering and 
spreading 20 tonnes of fresh snow at Martin 
House, a children’s hospice in Yorkshire. The 
charity was overwhelmed with the donation, which 
made their Winter Wonderland very special for the 
children. 

As well as selecting specific local charities 
each year, C&R has a number of long-standing 
partnerships. Since 2014, Snozone has been 
supporting Sense, the charity for deaf/blind 
children and adults. In March 2021, staff across 
all Snozone venues, including Madrid, were 
challenged to undertake a sponsored run, walk 
or cycle over a distance 1,116 miles, to represent 
the number of CO2 tonnes saved during the year. 
More than 300 employees took part and the 
company matched their sponsorship, raising over 
£5k for the charity.

The company also continued its long-term 
partnership with the Poppy Appeal. Over the last 
5 years, we’ve raised £225,063 for the charity.

Inclusive spaces
To be true community champions, our centres 
need to be safe, inclusive spaces for all our visitors.

Both the Mall Blackburn and The Mall Maidstone 
have been working with Dis-Labelled, the 
charity who champion inclusivity for all. They’re 
petitioning for disabled signage to be changed 
from the outdated wheelchair symbol to better 
represent the different and diverse types of 
disability. Both Malls have now introduced the 
new signage and it will be rolled out to all centres 
in 2022.

In 17&Central (formerly The Mall Walthamstow), 
we made over £90k of funding available for a new 
fit-out of the Shopmobility service facility, enabling 
guests to be met efficiently. A storage scooter area 
was also added to the basement car park.

Our focus is on being better local citizens consistent 
with our community centre strategy

education@snozone

Snozone believes in supporting the school curriculum and operates a number of initiatives under 
the banner education@snozone. 

Snozone is an assessment centre for the snow sports components of GCSE & A Level PE and BTEC 
Sport. We also operate school holiday camps which whilst including skiing, sledging and snowboarding, 
also feature “warmside” activities such as sign language lessons, conversational French & Spanish 
lessons and a first aid course for children called “Mini Medics”. Towards the end of 2021, Snozone’s UK 
venues were awarded accreditation to deliver the Duke of Edinburgh bronze award. 

We also offer visits to engineering students and deliver talks on how Snozone’s plant and 
machinery operates. Additionally, we deliver talks to Year 13 students on how Snozone operates 
as a business as a component of GCSE Business Studies. This is all rounded off by a fun sledging 
session on the slopes.

In May 2021, in recognition of the education@snozone programme, Snozone was named Best 
Sporting Venue for Learning Outside the Classroom, independently voted for by teachers. 
The prestigious field of nominees in the category also included the venues and stadia of 
Manchester United, Tottenham Hotspur, Twickenham and the former Olympic stadium, 
now known as The London Stadium.

62

capreg.comLuton Life

This local podcast focuses on areas of 
interest to the Luton community. During 
2021, The Mall Luton has worked with Luton 
Life to help raise awareness of the charities 
it supports. Episode 1, for example, featured 
the Luton Food Bank, which has been the 
centre’s Charity of the Year for three years 
running. Interviews with representatives 
from the charity and from people who had 
suffered from being unable to afford food 
highlighted the real issues affecting local 
people. The centre’s support for Luton Food 
Bank was reinforced with a “tap & donate” 
initiative and a food drop-off point.

In episode 4 of Luton Life, host Sophie 
Sulehria spoke to Jane Malcolm, Chief 
Executive of Level Trust, raising awareness 
of the struggles some families in Luton 
have meeting the costs of education.

Wellbeing in the community
Operating at the heart of the community, our 
centres are ideally placed to offer essential 
services that can help optimise health and 
wellbeing. At The Mall Wood Green, C&R have 
signed an agreement with Whittington Health 
NHS Trust to open a state-of-the-art Community 
Diagnostics Centre (CDC), the first of 40 new 
CDCs that will be opened by the NHS in a range 
of settings across England. The centre will open in 
summer 2022 across two ground floor units and 
will initially offer x-ray, ultrasound, ophthalmology 
and phlebotomy services.

Local environments
We believe in the importance of vibrant, successful 
and active town centres in helping communities 
thrive. Working with government and expert 
industry bodies, we continue to evolve our asset 
master plans to ensure our centres remain 
relevant in the rapidly changing retail landscape. 
For all development plans, we follow the national 
planning policy and local frameworks and openly 
engage with community interest groups and 
individuals to reach the best outcomes for all. 

As part of the Walthamstow masterplan, for 
example, we worked collaboratively with the local 
community and stakeholders to adopt branding 
that belonged to and would reflect the unique 
identities of all the people we serve. As well as a 
colourful new look, The Mall changed its name to 
17&Central, something the local community can 
take pride in.

Thank you NHS

To reflect the incredible work 
done by the NHS during the 
pandemic, Snozone has offered 
all NHS staff and carers a free 
weekly 1-hour pass to any 
of its venues, any day of the 
week. This has been in place all 
through 2021 and we plan to 
maintain it throughout 2022. To 
date, NHS staff have enjoyed 
8,000 free hours of skiing and 
snowboarding.

63

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021STRATEGIC REPORTDirectors

Committee 
membership: 

A   Audit Committee

R

N

   Remuneration 

Committee

   Nomination 
Committee 

E   ESG Committee

    Chair of 

Committee

   Senior 

Independent 
Director

*Independent (as 
per the UK Corporate 
Governance Code).

64

Executive Directors

Non-Executive Directors*

Lawrence 
Hutchings

Chief Executive 

Appointed: 2017

David  
Hunter

Chairman 

Appointed: 2020

E

N

Relevant skills and experience
Lawrence joined the Group in 2017 
following four years at Blackstone in 
Australia, two as Managing Director, 
and has over 20 years’ experience in the 
property industry. Prior to Blackstone, 
Lawrence was at Hammerson plc for 
four years, the last three as Managing 
Director – UK Retail, before which he 
spent almost seven years at Henderson 
Global Investors. 

External Appointments
None

Stuart 
Wetherly

Group Finance 
Director and 
Company 
Secretary 

Appointed: 2019

Relevant skills and experience
Stuart joined Capital & Regional as 
Group Financial Controller in October 
2012, and was additionally appointed 
Company Secretary in April 2013. He 
was later appointed Group Finance 
Director in March 2019. Prior to joining 
Capital & Regional, Stuart spent 12 years 
at Deloitte in London where he qualified 
as a Chartered Accountant. Stuart 
also worked in a group finance role at 
Johnson Matthey plc.

External Appointments
None

Relevant skills and experience
David has many years’ experience in UK 
and international real estate markets, 
including 15 years as an independent 
adviser and professional non-executive 
director. His current roles include 
Chairman at Custodian REIT plc and his 
background includes previous board 
level positions in the UK and overseas. 
He is a Senior Adviser to ICG Real Estate, 
a leading real estate debt fund manager. 
Prior to 2005, David was Managing 
Director of Aberdeen Property Investors 
and in 2004 he was President of the 
British Property Federation.

External Appointments
Custodian REIT plc (Chairman)

ICG-Longbow (Senior Adviser)

Ian 
Krieger

Non-Executive* 

Appointed: 2014

A

N R

Relevant skills and experience
Ian is the Audit Committee Chairman 
and Senior Independent Director at 
both Safestore Holdings plc and Primary 
Health Properties plc. Aside from his 
Non-Executive Director experience, Ian 
also brings extensive financial expertise 
from having previously been a senior 
partner and vice-chairman at Deloitte 
until his retirement in 2012.

External Appointments
Safestore Holdings plc (Audit Committee 
Chair, Senior Independent Director)

Primary Health Properties plc  
(Audit Committee Chair, Senior 
Independent Director)

capreg.comNorbert 
Sasse

Non-Executive 

Appointed: 2019

George 
Muchanya

Non-Executive 

Appointed: 2019

Board Diversity

Board composition  
(number of Directors)

1

2

Relevant skills and experience
Norbert is the Group Chief Executive 
Officer of Growthpoint Properties 
Limited. He holds a BCom and 
Honours Degree in Accounting from 
Rand Afrikaans University and is a 
Chartered Accountant. Norbert has 25 
years’ experience in corporate finance, 
funds management and all aspects of 
listed property, as well as equity and 
debt capital market experience. He is 
a Director of all major Growthpoint 
subsidiaries and investments in South 
Africa, Australia and the United Kingdom.

External Appointments
Growthpoint Properties Limited

Growthpoint Properties Australia Limited

Relevant skills and experience
George is part of Growthpoint’s Group 
Executive Committee and also sits on the 
boards of some of Growthpoint’s investee 
companies. Working alongside the 
Group CEO and the South African CEO of 
Growthpoint, George has played a key role 
in the implementation of Growthpoint’s 
strategic initiatives both offshore and 
in South Africa. An engineer by training, 
George had career stints in investment 
banking and management consulting 
before joining Growthpoint in 2005.

External Appointments
Globalworth Poland Real Estate N.V.

Growthpoint Investec African Property 
Management Limited

Globalworth Real Estate Investments 
Limited

Globalworth Real Estate Investments 
Limited

2

3

Chairman
Executive Directors
Independent Non-Executive Directors
Non-Executive Directors
(not independent)

Board gender split (%)

25%

Katie  
Wadey

Non-Executive* 

Appointed: 2020

A

R

E

Laura 
Whyte

Non-Executive* 

Appointed: 2015

E

R

A N

Male

Female

75%

Relevant skills and experience
Katie is the Innovation Director of 
Holland & Barrett. Katie has over 20 
years of multi-industry experience 
across a range of customer engagement 
and commercial functions and has 
held senior roles at a number of high-
profile consumer facing organisations 
including BT, LV=, Tesco, British Gas and 
Barclays Bank. 

External Appointments
Hammersmith & Fulham Youth Zone 

Transform Housing and Support 
(Trustee)

Mindmasters Group Limited

Relevant skills and experience
Laura has significant retail and human 
resources experience from a long 
and successful career with John Lewis 
Partnership where she served on the 
Management Board for over ten years, 
firstly as Registrar and latterly as HR 
Director. Laura is also Chair of XLVets UK 
Ltd, and Non-Executive Director of the 
British Horseracing Authority. She is a 
Trustee of The Old Royal Naval College, 
Greenwich.

External Appointments
XLVets UK Ltd (Chair)

British Horseracing Authority

The Old Royal Naval College, Greenwich 
(Trustee).

Board tenure  
(number of Directors)

2

1

5

1-3 years
3-6 years
6-9 years

65

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCESenior Leadership Team

Lawrence Hutchings
Chief Executive 

Sara Jennings
Director of Guest and  
Customer Experience

Sara began her retail career 
working for House of Fraser in Store 
Management before joining C&R 
in 2001. She has held a number of 
positions within C&R before taking 
on the role of Director of Guest 
and Customer Experience. Sara 
is responsible for the day-to-day 
management of the Group’s  
shopping centres.

James Ryman
Investment Director 

James joined Capital & Regional 
in 2007 and prior to that 
qualified as a Chartered Surveyor 
at Donaldsons Chartered 
Surveyors where he spent 13 
years specialising in all aspects 
of shopping centre asset 
management, latterly running the 
Retail Asset Management team. 
As Investment Director, James is 
responsible for driving investment 
performance from our shopping 
centre portfolio.

Stuart Wetherly
Group Finance Director and 
Company Secretary

Nick Phillips
Managing Director, Snozone

Nick joined C&R in 2012 as Snozone’s 
Managing Director. Nick started his 
career with Aldi, joining them in their 
embryonic stages in the UK as a 
regional New Store Openings Manager 
in the north west. He then went on to 
hold a number of positions with Lidl 
and Whitbread PLC as David Lloyd 
Leisure’s Regional Director for the 
south of England before becoming 
their Sales & Operations Director for 
the UK & Europe. 

66

capreg.comCorporate Governance Report

By leading the Group through a £30 
million capital raising via Open Offer 
and restructuring the Company’s 
balance sheet, the business has been 
put on a much more stable footing.

DAVID HUNTER
CHAIRMAN

The Board remains committed to high standards 
of corporate governance, which it considers 
to be critical to effective management and to 
maintaining investor confidence. I am satisfied 
that our approach, as embedded throughout our 
business, delivers this and will continue to evolve 
and improve to keep pace with changes in best 
practice and regulation.

The Board 
remains 
committed 
to high 
standards 
of corporate 
governance.

Chairman’s introduction 
I am pleased to present 
Capital & Regional’s 
corporate governance 
report for 2021. 

The primary focus of C&R in 2021 was navigating 
the significant impact of the Covid-19 pandemic 
on the day-to-day operations of our centres 
and Snozone. By leading the Group through a 
£30 million capital raising via Open Offer and 
restructuring the Company’s balance sheet 
through the Mall Debt transaction, the business 
has been put on a much more stable footing. The 
Board’s activities during the year have reflected 
this, with more frequent meetings and significant 
time devoted to execution of the transaction 
and to operational updates and considering 
the impacts of Covid-19 and its influence on the 
longer-term structural changes going on within the 
retail industry.

In 2021, there were two changes in personnel to 
the Board. At the AGM in May 2021, Tony Hales 
retired from the Board and his role of Senior 
Independent Director after nine years of service. 
I would like to thank Tony for his invaluable 
contribution to the Board and the Company during 
a period of significant change. Ian Krieger has 
taken over the role of Senior Independent Director 
from the same date. 

In December 2021, Louis Norval stepped down 
from the Board after 12 years as a Non-Executive 
Director. Louis had been a Director since his 
involvement in the recapitalisation of the Group 
post the global financial crisis in 2009 and played 
a pivotal role in that transaction, which set the 
course of the Company to become a focused 
specialist REIT. Louis has been a highly supportive 
shareholder and insightful board member for 
over a decade and we look forward to an ongoing 
relationship as a shareholder in the Company.

67

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCECorporate Governance Report CONTINUED

Compliance Statement

Compliance with the UK Corporate Governance Code
Governance Code
The Company has, throughout the year ended 30 December 2021, applied the principles and complied with the provisions of the 
2018 UK Corporate Governance Code except for (i) Principle G, Provision 11 – that at least half the Board, excluding the Chair, 
are not considered to be independent Non-Executive Directors and (ii) Principle P, Provision 38 – that executive director pension 
contributions are not aligned with the workforce. 

In light of recent stress on the Group’s balance sheet, the Board has postponed further Non-Executive Director appointments for 
the time being. The Board will continue to keep its composition under review and remain committed to maintaining the appropriate 
combination of Directors that promotes balanced and robust decision-making. In order to fully comply with Principle G of the 2018 
Corporate Governance Code, the Board would need to recruit one further independent Non-Executive Directors. This would result 
in a large Board number in comparison to the current scale and complexity of the Business. In the Company’s view, the breadth 
of experience and knowledge brought to the Board by the Chairman and Non-Executive Directors, particularly the independent 
Non-Executive Directors, coupled with their detachment from the day-to-day issues within the Company, provide for constructive 
debate and robust decision-making. The Board considers the current composition to be effective in holding the Executives and the 
management team to account.

An explanation of the Company’s reasoning in respect of Principle P, Provision 38 is set out in the Directors’ Remuneration Report on 
page 88 to 90.

Principle of  
the Code

Board 
leadership 
and company 
purpose

Division of 
responsibilities

How we have applied the Code

The Board has overall responsibility for delivering the long-term sustainable 
success of the Group. It also has the responsibility to ensure the Group’s key 
stakeholders are clearly identified and that the success is for their benefit 
and for the wider community.

The Board has devised a clear purpose of the Business with well-defined 
values and strategy that aim to provide a solid platform for achieving this 
purpose and instilling the right culture across the Business. 

The Board and its four Committees have well-established responsibilities 
that are set out in the Schedule of Matters Reserved for the Board and 
Terms of Reference for each Committee, respectively. The division 
of responsibilities between the Chairman, tasked with ensuring the 
effectiveness of the Board, and the Chief Executive, who is responsible for 
the leadership of the Group’s business, has been clearly defined.

All divisions of responsibilities have been agreed and approved by the Board.

Further information

For more on Board 
Structure, see pages 70 to 72

For more on Purpose and 
Strategy, see pages 13 to 
19 and 71

For more on Division of 
Responsibilities, see pages 
73 to 75

Composition, 
succession and 
evaluation

The Board, as a whole, keeps under review the composition of the Board 
and its Committees. Appointments to the Board are recommended by the 
Nomination Committee. The Nomination Committee is also responsible 
for ensuring adequate succession planning is in place for Board and senior 
management positions. The Nomination Committee is also responsible for 
reviewing the Group’s policy on Diversity and Inclusion.

For more on Composition, 
Succession and Evaluation, 
see pages 64 to 65 and 
76 to 79

The Board undertakes an annual review of its own effectiveness.

Audit, risk and 
internal control

The Board delegates and receives updates from the Audit Committee in 
respect of monitoring the integrity of financial statements and ensuring 
robust systems and adequate controls are in place to manage risk. The 
Board has also tasked the Audit Committee with monitoring and maintaining 
the Group’s relationship with the external audit firm.

Remuneration

The Board, through the Remuneration Committee, ensures that 
remuneration policies and practices are designed to support the Group’s 
strategy and promote long-term sustainable success. The Remuneration 
Committee ensure that formal and transparent policies are in place for 
determining Director and senior management remuneration.

For more on the Group’s 
Risk management, see pages 
36 to 42

For more on Audit and 
Internal Controls, see pages 
80 to 85

For more on Remuneration, 
see pages 86 to 109

68

capreg.comCompliance with the Disclosure and Transparency Rules
The disclosures required under DTR 7.2 of the Disclosure and Transparency Rules are contained in this report, except for those 
required under DTR 7.2.6, which are contained in the Directors’ Report.

Task Force for Climate-Related Financial Disclosures
In accordance with LR 9.8.6(8), details of the Group’s pathway to compliance with the requirements of the Task Force for Climate-
Related Financial Disclosures (TCFD) are provided in the ESG Report on page 50. The Board is aware of the importance in reducing 
the Group’s impact on climate to further mitigate its direct link to financial risk.

Board Leadership and Company Purpose

Board Activity 
Main activities undertaken during the financial year 

Strategy

Risk & Risk Management

Financial Performance

•  Reviewed strategic options for the 

•  Considered the emerging and 

•  Reviewed the Group’s 

performance against budget and 
peers and assessed the impact of 
Covid-19 on the Group’s income, 
cash flows and property valuations

•  Approved the annual business 

plan and budget

•  Approved interim and full-year 

results

•  Reviewed the dividend policy

  Read more about  
our strategy on 
pages 12 to 19

  Read more about  
our Board evaluation 
process on pages  
76 to 77

further growth and development 
of the business

•  Received updates on property 

cycle and sector trends

•  Assessed and ultimately 

approved the equity raise and 
recapitalisation and restructuring 
of the Mall debt facility 

•  Continued to monitor 

management’s progress on 
positioning the asset portfolio 
to increase exposure to resilient 
customer categories in line with 
changing consumer demands

ongoing risks associated with the 
Covid-19 pandemic and its impact 
on business operations

•  Reviewed the actions undertaken 
by Management to provide a 
Covid-19 safe environment at our 
shopping centres, Snozone and 
other business locations 

•  Reviewed the Group’s principal 
risks and the risk matrix and 
internal control systems

• 

• 

Through the Board’s Audit 
Committee, met with the 
Company’s valuers twice in 
the year

Identified a new emerging risk 
category; climate-related risk, in 
response to growing regulation 

around this area 

Governance

Stakeholders

•  Discussed the results of the Board 

•  Received updates on interaction 

evaluation

•  Received regular updates from the 
Chairs of the Audit, Remuneration, 
Nomination and ESG Committees

•  Received briefings on key 

governance and regulatory 
developments

with and feedback from 
shareholders

•  Received reports on the re-

opening of customer units across 
the centres, during the first half of 
the year whilst under government 
lockdown measures from January 
to April 2021 

•  Reviewed employee engagement 
survey results and updates on 
company culture

•  Received updates on key HR 

matters

•  Received updates on operational 
procedures to support retailer 
customers and guests ensuring 

centres remained Covid-secure

69

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCECorporate Governance Report CONTINUED

Board Leadership and  
Company Purpose

Aligning purpose, values, strategy and 
culture & the role of the Board
The Board of Directors at Capital & Regional plc 
takes on the collective responsibility to promote 
the long-term sustainable success of the Company 
for the benefit of its shareholders, stakeholders 
and for the wider community. They achieve this 
by setting a clear Company purpose and strategy 
that aligns to the desired culture and values of 
the Group. The Board ensures that it reviews and 
approves key policies and decisions, particularly in 
relation to culture. It also approves the business 
plans, which outline key remerchandising and 
leasing initiatives for each centre, against the 
strategy on an annual basis, ensuring it remains 
relevant to the securing the long-term vision 
for the Group. As a premium listed company, 
the Board is ever mindful of governance and 
compliance with laws and regulations when taking 
decisions. It retains ultimate responsibility for 
approving business development opportunities, 
including major investments and disposals 
ensuring these are aligned to long-term strategy. 

The Board, with the support of the Company 
Secretary, meets regularly, at the very least on a 
quarterly basis, throughout the year to ensure 
that the Directors allocate sufficient time to 

discharge their duties effectively. Board meetings 
are scheduled to coincide with key events in the 
Company’s financial calendar, including interim 
and final results and the AGM. Other meetings 
during the year will review the Company’s strategy 
and budgets for the next financial year and the 
Company’s key risks and financial and operating 
performance.

The Board delegates the day-to-day management 
of the business to the Executives. However, a 
Schedule of Matters Reserved for the Board is 
maintained to ensure material matters, such 
as significant transactions, are brought to the 
Board for approval. The Executive Directors take 
operational decisions and also approve certain 
transactions within defined parameters of the 
Delegation of Authority, which forms part of the 
Schedule of Matters Reserved for the Board.

The Board delegates certain responsibilities to its 
four Committees, which operate within specified 
terms of reference that are reviewed annually. The 
Committee Chairs’ report on all proposed actions 
in relation to their delegated activities to make 
sure that the Board retain overall accountability. 
More information on this can be found on page 73 
and in the Committee reports on pages 78 to 88.

As a premium 
listed company, 
the Board is 
ever mindful 
of governance 
and compliance 
with laws and 
regulations 
when taking 
decisions.

70

capreg.comDuring 2021, 
the Board 
took decisive 
action to ensure 
the future of 
the Group, in 
light of the 
accelerated 
structural 
changes in the 
retail trading 
environment 
caused by 
the impact of 
Covid-19. 

Purpose
The Group’s primary purpose is to invest in, 
manage and enhance retail property through the 
creation of dynamic environments tailored to their 
local community. We define and lead community 
shopping through the creation of vibrant retail 
spaces and exceptional customer and guest 
experience. 

Strategy
The Group strategy is coming into its fifth year 
since its launch in 2017. The Board continues to 
believe that community shopping centres, actively 
remerchandised to increase exposure to growth 
and resilient non-discretionary retailer offerings 
with a best-in-class management platform remains 
a robust strategy for delivering shareholder return 
in the medium term. 

During 2021, the Board took decisive action to 
ensure the future of the Group, in light of the 
accelerated structural changes in the retail trading 
environment caused by the impact of Covid-19. 
The stress on the Group’s balance sheet needed 
to be addressed in order to bring the capital 
structure back to an appropriate level and to 
preserve the strength of the platform to take 
advantage of market recovery opportunities, 
enabling the Board and management to focus on 
delivering and scaling the core community centre 
strategy. This was done through refocusing the 
portfolio into Investment and Managed assets, 
by reclassifying the Group’s Managed Assets as 
“Held for Sale”, restructuring a key loan facility, 
and recapitalising the business through a fully 
underwritten capital raising. More information on 
this can be found in the CEO’s Statement on pages 
24 to 25 and in the GFD’s Financial Review on 
pages 30 to 35. 

Monitoring and assessing our culture
The Board is responsible for defining, monitoring 
and overseeing the culture of the organisation 
and ensuring that it is aligned with the Company’s 
purpose and strategy. To foster and support 
an open culture, where all staff understand 
the strategic direction of the business, key 
points arising from strategic discussions held 
by the Board and Senior Leadership Team are 
communicated to staff members via regular 
Townhall meetings. 

The Board’s agenda is managed to ensure that 
the value which the Company generates is 
preserved over the long term, with key stakeholder 
considerations and governance issues playing a 
fundamental part in its decision-making. 

The Board receives regular updates on the 
operational performance of the Group’s centres 
against key KPIs, including footfall and leasing 
activity and feedback on guest surveys, providing 
insight into the demand and engagement within 
each community.

The Board also receives regular people updates 
on the Company’s culture and whether it is 
embracing the values of inspiring creative thinking, 
encouraging collaborative engagement, acting with 
integrity and delivering dynamic solutions.

The Board of Directors are also encouraged to 
visit centres outside of formal Board visits to 
engage with employees and to gain a deeper 
understanding of the trading environment and the 
differences in guest experiences across the assets. 

Shareholder relations
The Company encourages regular dialogue with 
its shareholders at the AGM, corporate functions 
and property visits. The Company also attends 
roadshows, participates in sector conferences and, 
following the announcement of final and interim 
results, and throughout the year, as requested, 
holds update meetings with institutional investors. 
Social distancing and Covid-19 restrictions limited 
the opportunities to meet with shareholders 
in-person in 2021 and key meetings were largely 
held remotely. The Chairman, Senior Independent 
Director and Committee Chairs hold meetings 
with institutional shareholders, when required, to 
discuss key issues. All the Directors are accessible 
to all shareholders, and queries received verbally 
or in writing are addressed as soon as possible. 

Announcements are made to the London Stock 
Exchange, the Johannesburg Stock Exchange 
and the business media concerning business 
developments to provide wider dissemination 
of information. Registered shareholders are 
sent copies of the Annual Report and relevant 
circulars. The Group’s website (capreg.com) is kept 
up to date with all announcements, reports and 
shareholder circulars.

In-person activities were limited in 2021 but 
key engagement included:

• 

Shareholders invited to attend the full 
year and interim results presentations 
via video conference;

•  Post-results investor roadshows 

covering investors in London, Edinburgh, 
Amsterdam and South Africa held via 
video conference;

•  Participated in a number of industry 

conferences;

•  Hosted investor tours at our centres 
when allowed under Government 
restrictions; and

•  Provided regular updates to the 
market throughout the year.

Stock Code: CAL

71

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCECorporate Governance Report CONTINUED

Board Leadership and  
Company Purpose

Employee 
concerns 
were taken 
into account 
prior to the 
finalisation of 
operational and 
communication 
plans.

In a normal year, the Board would generally 
undertake one or two visits to operational locations 
during the year and would hold at least one Board 
meeting at a C&R location other than the Support 
Office; however, circumstances have dictated that 
all Board meetings during 2021 were held remotely. 

The Board remains committed to reintroducing 
visits to operational locations when circumstances 
allow as it appreciates that getting out and about 
in the business is important for the Board as this 
enables the Non-Executive Directors to see first-
hand how our assets are run and, importantly, 
meet local teams. This provides an experience of 
the business which cannot be replicated in the 
boardroom and also enables the Directors to 
engage with teams at all levels in the business. Such 
activities give a real insight into how the culture and 
values of the business work in a day-to-day setting.

Conflicts of interest
Directors are required to report actual or potential conflicts of interests 
to the Board for consideration and the Company maintains a register 
of authorised conflicts of interest. The Chairman notes the Register and 
reminds Directors of their duties under the Companies Act 2006 relating 
to the disclosure of any conflicts of interest at the beginning of each 
Board meeting. 

Directors’ interests in the shares of the Company and the terms of their 
appointment are disclosed on page 104.

Independent advice
Directors can raise concerns at Board meetings and have access 
to the advice of the Company Secretary. There is an established 
procedure for Directors, in relevant circumstances, to obtain 
independent professional advice at the Company’s expense. No 
such requests were made in 2021. Directors’ and Officers’ 
Liability Insurance is maintained for all Directors.

Employee and Workforce engagement
The Board has received regular updates from 
Laura Whyte, Non-Executive Director responsible 
for workforce engagement and Chair of the ESG 
Committee, on staff engagement throughout 
the year. 

The Executive Directors hold “Townhall” meetings 
following each scheduled Board meeting to update 
all employees on the decisions taken and provide 
an opportunity for employees to ask any questions 
they may have. In 2021, Townhall meetings were 
maintained at an increased frequency of every 
fortnight to provide regular updates to employees 
while the majority of the Support Office workforce 
worked remotely. The Townhall meetings are well 
attended by employees in the Support Office and 
by centre teams. The ESG Committee also reviews 
the outputs of the employee engagement surveys 
“C&R Pulse” and the “Team Survey” at Snozone on a 
regular basis. 

Laura Whyte is the Non-Executive Director 
responsible for workforce engagement. The 
purpose and key accountabilities of the role include: 

• 

• 

• 

Learning about employee experiences and 
perspectives on current challenges facing the 
business

Sharing those views at Board meetings to 
inform broader decision-making

Ensuring the Board takes appropriate steps 
to evaluate the impact of proposals and 
developments on employees and consider 
relevant steps to mitigate any adverse impact

•  Providing feedback to employees, through the 
Senior Leadership Team, on Board decisions 
that will impact them directly.

In addition to these responsibilities, Laura 
periodically attends Townhall meetings and has 
an open invitation to join the All About You and 
Diversity and Inclusion Committees. Laura reviews 
and monitors feedback and insights driven by our 
employee surveys and is consulted on the topics 
covered. As Chair of the Remuneration Committee, 
Laura is also briefed on any remuneration matters 
affecting employees and is able to provide feedback 
to the Remuneration Committee on any concerns 
raised by employees. 

During 2021, feedback was sought from employees 
regarding returning to working from the office 
following the relaxation of Government guidance. 
Employees were asked to share their views 
and concerns about returning to the office and 
information regarding their personal circumstances 
including whether they were shielding, what care 
responsibilities they had and their ability to travel to 
centres safely. Employee concerns were taken into 
account prior to the finalisation of operational and 
communication plans. Concerns raised regarding 
the impact on mental health and wellbeing during 
periods of isolation were also addressed through 
the introduction of a series of webinars delivered by 
a qualified mental health professional.

72

capreg.comDivision of Responsibilities

Governance framework

Board 
Key Responsibilities

•  Collectively responsible for 
promoting the long-term 
sustainable success of the Group 
for the benefit of its stakeholders 
through the creation of long-term 
sustainable shareholder value and 
contribution to wider society.

• 

Setting the Group’s strategic 
direction and overseeing 
management’s execution of the 
strategy.

•  Responsible for establishing 

Group purpose and values, and 
for ensuring that our culture and 
behaviours are both appropriate 
and consistent.

  Further information 
on Audit Committee 
pages 80 to 85 

  Further information 
on Remuneration 
Committee pages 
86 to 104 

  Further information 
on Nomination 
Committee pages 
78 to 79 

  Further information on 
ESG Committee pages 
48 to 50  

Audit Committee 
Key responsibilities
•  Reviews the clarity, completeness and appropriateness of 
disclosure in the Group’s Financial Statements and reports 
findings to the Board. 

•  Advises the board on whether the Annual Report is fair, 

balanced and understandable.

•  Monitors, reviews and recommends to the Board the need for 

an Internal Audit function.

•  Recommends the appointment of the External Auditors and 

reviews their effectiveness, independence and fees. 

•  Reviews and approves the Group’s arrangements and policy for 
its workforce to raise concerns, in confidence, about possible 
wrongdoing. 

•  Delegated by the Board to monitor the internal controls and risk 

management process. Ultimate approval remains with the Board. 

Remuneration Committee 
Key responsibilities
•  Makes recommendations to the Board on the Group’s Executive 

Director Remuneration Policy.

•  Oversees the Group’s Remuneration Schemes. 

•  Reviews and recommends to the Board the Group’s 

Remuneration Policy.

Disclosure Committee 
Key responsibilities
• 

Identifies Inside Information.

•  Decides on how and when to disclose Inside Information in 
accordance with the Disclosure Policy and having regard, in 
particular, to information previously disclosed by the  Company.

ESG Committee
Key responsibilities
• 

Sets the ESG strategy and ensures that it remains fit for 
purpose.

•  Benchmarking and measuring the Group against national 

and global industry standards, in relation to its ESG strategy 
and goals. 

• 

Ensures that there are appropriate policies in place to support 
the Group’s ESG framework. 

•  Assists on other matters related to ESG as may be referred to it 

by the Board.

Nomination Committee 
Key responsibilities
•  Reviews the structure, size and composition of the Board 

and Board Committees to ensure that they are appropriately 
balanced in terms of diversity, knowledge, skills and experience.

•  Reviews and recommends appointments to the Board and to 

other senior leadership positions.

73

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCECorporate Governance Report CONTINUED

Division of Responsibilities

Board balance and independence
Details of the Executive Directors including their qualifications, experience and other commitments are set out on pages 64  
to 65. The Board currently comprises the Chairman, two Executive Directors and five Non‑Executive Directors. 

The Board reviews the independence of its Non-Executive Directors on an annual basis. George Muchanya and Norbert 
Sasse are not considered independent as they act as representatives of Growthpoint Properties Limited. Louis Norval, who 
resigned from the Board in December 2021, was similarly not considered independent as he acted on behalf of  a substantial 
shareholder of the Company. The Board has concluded that all other Non‑Executive Directors continue to demonstrate 
their independence. 

In the Company’s view, the breadth of experience and knowledge of the Chairman and the Non-Executive Directors and their 
detachment from the day-to-day issues within the Company provide a sufficiently strong and experienced balance with the 
Executive members of the Board. 

The Company has well-established separation of responsibilities between the Chairman and Chief Executive and written 
terms of reference are available on the Group’s website. The Senior Independent Director undertakes regular reviews 
to ensure the distinction of roles and responsibilities remains appropriate. 

Chairman

Chief Executive

•  Responsible for the objective leadership of the 
Board of Directors in the effective directing of 
the Company. 

• 

Should maintain a culture of openness and 
ensure that time is made for debate and 
constructive challenge.

•  Responsible for the day-to-day operations and 

management of the Group’s business.

•  Develop and recommend the Group strategy 
to the Board and implement the agreed 
strategy across the Group.

•  Deliver financial performance in line with the 

•  Continually assess and monitor the 

agreed budgets.

• 

• 

collaborative nature of the Board and take the 
lead in its annual effectiveness review.

Set the annual workplan for the Board and set 
the agenda, style and tone of each meeting of 
the Board.

Ensure Directors receive timely, accurate and 
clear information in order for them to make 
informed collective decisions.

•  Oversee the induction process for new 
Directors and the ongoing training and 
development of the Board.

•  Provide regular updates to the Board on all 

operational matters.

•  Responsible for recruitment, leadership and 
development of the Senior Leadership Team.

•  Deliver the Group’s ESG strategy.

• 

Ensure effective communication with the 
Group’s shareholders and stakeholders.

Senior Independent Director

Non-Executive Directors

•  Act as a sounding board to the Chairman. 

•  Remain independent of management 

• 

• 

Serves as an intermediary for Non-Executive 
Directors when necessary and available to 
shareholders if they wish to raise concerns 
outside of the usual communication channels 
of the Chairman, Chief Executive or other 
Executive Directors. 

and to be free from any business or other 
relationships that could compromise their 
independence.

•  Provide independent judgement, knowledge 

and commercial experience to discussions and 
decision-making.

Lead the evaluation of the Chairman’s 
performance, as part of the annual Board 
evaluation process. 

•  Provide constructive challenge to Executive 
Directors and scrutinise the performance of 
management against key objectives. 

•  Provide oversight of management’s success in 

delivering the agreed strategy within the risk 
appetite and control framework agreed by the 
Board. 

•  Responsible, through the Board Committees, 
for managing the delegated tasks given to 
them by the Board. 

74

capreg.comBoard and committee meeting attendance
The number of meetings of the Board and its Committees during 2021, and individual attendance by Directors, is set out below. 

Number of meetings

D Hunter
L Hutchings 
S Wetherly
I Krieger
G Muchanya 
N Sasse 
K Wadey 
L Whyte 
T Hales  
(retired 20 May 2021)
L Norval (resigned  
16 December 2021)

Board

Scheduled 

Ad-Hoc

5

5/5
5/5
5/5
5/5
5/5
5/5
5/5
4/5

2/2

5/5

4

4/4
4/4
4/4
4/4
4/4
4/4
4/4
4/4

2/2

4/4

Total

9

9/9
9/9
9/9
9/9
9/9
9/9
9/9
8/9

4/4

9/9

Committees

Audit Remuneration Nominations

4

–
–
–
4/4
–
–
4/4
4/4

2/2

–

5

–
–
–
5/5
–
–
2/2
5/5

5/5

–

1

1/1
–
–
1/1
–
–
–
1/1

1/1

–

ESG

4

–
4/4
–
–
–
–
4/4
4/4

–

–

Prior to Board meetings, each member receives, as appropriate to the agenda, up-to-date financial and commercial information, 
management accounts, budgets and forecasts, details of potential or proposed acquisitions and disposals, cash flow forecasts 
and details of funding availability. At each scheduled Board meeting, the Executive Directors provide updates on their key areas 
of responsibility. The Committee Chairs also provide updates on the work of the Committees and highlight any matters requiring 
consideration by the full Board. Other matters for discussion are added to the agenda for scheduled Board meetings, or discussed at 
additionally convened Board meetings, as required.

Time Commitment
The Nomination Committee considers the time commitments of proposed candidates prior to appointment to ensure that they are 
able to dedicate sufficient time to the role. Directors’ external commitments are reviewed on a regular basis to ensure they continue 
to devote sufficient time to the role. All Directors are required to obtain prior approval before taking on any additional external 
appointments. Directors are expected to attend all Board and relevant Committee meetings and attendance in 2021 is set out in the 
table above. 

The Board schedules five meetings each year, and arranges further meetings as and when the business requires it, ensuring sufficient 
time is allocated to discharge their duties. During the year, the Board held five scheduled meetings and four ad-hoc meetings, the latter 
primarily related to the equity raise and restructuring transaction. Directors also made themselves available for additional meetings and 
update calls during the year to discuss time-sensitive matters and the ongoing response to the Covid-19 pandemic. 

75

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEComposition, Succession and Evaluation

The Chairman, 
supported by 
the Company 
Secretary, 
ensures all 
new Directors 
are provided 
with induction 
training. 

Composition
Details of the Directors, including their skills and 
experience are outlined on pages 64 to 65.

Board succession
Succession planning is led by the Nomination 
Committee. Further information is provided on 
pages 78 to 79.

Induction and professional 
development
The Chairman, supported by the Company 
Secretary, ensures all new Directors are provided 
with induction training. Comprehensive packs 
are provided containing the most recent Board & 
Committee materials, recent auditor reports, key 
business policies and relevant business KPIs. 

New Directors are introduced to the Board and 
senior management through one-to-one meetings, 
coupled with visits to our shopping centres to 
tour the trading environments and to meet the 
operational teams. 

Briefings on governance requirements and their 
legal and regulatory obligations as a Director are 
delivered and they are made aware of access 
to the relevant independent advisers. Ongoing 
training requirements are reviewed on a regular 
basis and undertaken individually, as necessary.

Board evaluation 

Stage 1

Led by the Chairman, all Directors 
of the Board complete a detailed 
questionnaire covering: 
•  Performance of the Board, as a 

whole, and as individuals;

•  Processes that determine the 

Board’s effectiveness (including 
the Board composition and skills 
gaps, experience, independence 
and knowledge of the persons on 
the Board and decision-making);

•  Company culture, strategy and risk 

management; and

•  Performance of the Board’s 

Committees. 

The Senior Independent Director 
arranges for one-to-one meetings 
with each Director of the Board to 
review and discuss the performance 
of the Chairman.

The Chairman meets with the 
Non-Executive Directors without the 
presence of the Executive Directors 
to evaluate the performance of the 
Chief Executive. 

Stage 2

The completed questionnaires are 
collated by the Assistant Company 
Secretary and reviewed with the 
Chairman to pull out summaries 
and key findings. 

Stage 3

A paper, summarising the key 
findings with recommendations 
and associated actions, is drafted, 
and submitted for Board 
discussion and approval. 
Actions are agreed. 

76

capreg.com

Progress has been made since the 2020 Board 
evaluation on growing the essential non-
discretionary customer categories across the 
portfolio in line with the community centre 
strategy.

The review for 2021 took place at the January 2022 
Board Meeting. The Board continues to engage 
and provide for robust and collective decision-
making. The Board was comfortable that the 
Company had the appropriate controls, processes 
and approach to risk management. 

Management reporting on key operational 
challenges and key performance indicators 
were thought to be transparent and allowed for 
effective analysis of the Group’s performance 
against the budget and business plans. 

The Board acknowledged the continued resilience 
in the community shopping centre focus and 
further reshaping of tenant mixes across the 
Group’s assets. However, it was highlighted that 
devoting more time to strategy development was 
necessary. 

Area of focus for 2022

Strategy:

The Board is keen to review the Group’s current 
strategy and the progress that has been made to 
date in fulfilling it. The Board believe the Group is 
in a pivotal stage and efforts should be made to 
assess and agree the future direction of business 
to enable growth and enhanced stakeholder 
return.

Peer Group: 

Further work will be carried out by the Board to 
identify and understand potential comparators in 
different markets/jurisdictions to increase insights 
from operators outside of the Group’s traditional 
peer group.

People and succession planning: 

The Directors agreed that the established 
Board and Committee structure ensured that 
the governance requirements of the business 
were properly considered and reflected in the 
decision-making process. An emphasis was placed 
on ensuring the ESG requirements, particularly 
around climate-related disclosures, were more 
regularly considered and reviewed. 

The Board identified a need for increased focus 
on the one of the businesses key stakeholders; 
its employees, and the related operational 
challenges they are likely to face in the coming 
year. Succession planning at Board and at Senior 
Leadership level will be key to ensuring the 
success of the Group, with a need to increase 
visibility of progress at the Board level.

The Chief Executive evaluates the performance 
of the Group Finance Director. Subsequently, 
the results are discussed by the Remuneration 
Committee and relevant consequential changes 
are made if required.

The Board is satisfied that the internal evaluation 
process is robust and that the manner in which 
the evaluation is carried out encourages a healthy 
debate on areas of potential improvement. The 
Chairman has confirmed that the Non-Executive 
Directors standing for re-election at this year’s 
Annual General Meeting continue to perform 
effectively, both individually and collectively as a 
Board, and that each demonstrate commitment to 
their roles. 

Stock Code: CAL

77

Capital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEComposition, Succession and Evaluation CONTINUED

Nomination  
Committee  
Report

David Hunter
Chair of the Nomination Committee

Other members:

Ian 
Krieger

Laura 
Whyte

Meetings held: 1

The Committee 
conducted a 
review of the 
Board and 
Committee 
membership. 
The Committee 
was satisfied 
in each case 
that the Board 
and relevant 
Committee 
had the 
requisite skills, 
experience, 
knowledge  
and diversity.

The Nomination Committee 
is chaired by David 
Hunter, Chair of the Board 
of Directors. The other 
members of the Committee 
are Ian Krieger and Laura 
Whyte, both independent 
Non-Executive Directors. 

Responsibilities
The Nomination Committee meets as required 
to select and recommend to the Board suitable 
candidates for both Executive and Non-Executive 
appointments. The Nomination Committee also 
considers succession planning for the Board and 
senior leadership positions. The formal role of the 
Nomination Committee is set out in its terms of 
reference.

The recruitment process for Directors typically 
includes the development of a candidate profile 
and the engagement of a professional search 
agency (which has no other connection with the 
company). Candidate profiles are provided to the 
Committee, which, after careful consideration, 
makes a recommendation to the Board. Any 
new Directors are appointed by the Board and, 
in accordance with the company’s articles of 
association, must stand down for re-election at the 
next Annual General Meeting in order to continue 
in office. All existing Directors retire by rotation 
every year.

Activities of the Committee during 
the year
Following the announcement that Tony Hales would 
step down as Non-Executive Director at the 2021 
Annual General Meeting, the Committee conducted 
a review of the Board and Committee membership. 
The Committee was satisfied in each case that the 
Board and relevant Committee had the requisite 
skills, experience, knowledge and diversity.

As part of the annual Board evaluation process, 
all Board members were asked to consider the 
composition of the Board and highlight any areas 
they viewed were not being suitably covered. The 
output of this exercise has fed into succession 
planning for future recruitment to the Board. 

The Committee are mindful of the Code 
requirements regarding independence; however, 
given the current economic environment and 
sectoral challenges that the business has faced, 
the Board has postponed the appointment of 
any further Non-Executive Directors in an effort 
to restrict costs. Given the scale of the Company, 
the Board remain confident in the robust 
contributions currently provided by the sitting 
Non-Executive Directors. The Committee will, 
however, keep this under review. 

Diversity Policy
The Nomination Committee, and the Board, 
recognises the importance of diversity in its 
broadest sense, including gender, ethnicity, 
culture, socio-economic background, disability, 
sexuality and diversity of thought, perspective 
and experience. 

Although the Company does not fall within the 
FTSE 350, the Committee, and indeed the Board, 
is supportive of the Davies Report, Hampton-
Alexander Report and subsequent Parker Review 
recommendations. At the financial year-end, the 
Board had 25% female representation (2020: 20%), 
which, although an improvement on the previous 
year, has not yet met the Hampton-Alexander 
target of at least one-third female representation 
on the Board. The Board has met the Parker 
Review target of one ethnic minority Director on 
the Board, as at 30 December 2021.

78

capreg.comThe Committee seeks to ensure that all suitable 
candidates available are taken into account 
when drawing up shortlists of candidates for 
possible appointments. The Committee continues 
to engage with Executive search firms that are 
signatories to the UK Voluntary Code for “Women 
on Boards and the Voluntary Code of Conduct 
for Executive Search Firms”. The priority of the 
Committee and the Board is to ensure that the 
Group continues to have the strongest and 
most effective Board possible, and therefore all 
appointments to the Board are made on merit 
against objective criteria. 

As a business, we are committed to maintaining 
a diverse workforce at all levels across the 
Company, and more information on how we do 
this, including a description of the policies relating 
to diversity and how they have been implemented, 
can be found in the ESG Report on pages 51 and 
56 to 58.

The Committee is responsible for monitoring 
the existing working environment to ensure 
it is inclusive and to explore ways of further 
improving this both through internal and external 
engagement. The Committee are in the process 
of developing Group-wide objectives to measure 
progress over the coming months and years.

79

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEAudit, Risk and Internal Control

Audit 
Committee  
Report

Ian Krieger
Chair of the Audit Committee

Chair of the audit 
Other members:
committee

Katie 
Wadey

Laura 
Whyte

Meetings held: 4

The 
Committee has 
recommended 
to the Board 
that the Annual 
Report and 
Financial 
Statements 
2021, taken as 
a whole, is fair, 
balanced and 
understandable.

The Audit Committee is chaired by Senior 
Independent Director and Independent Non-
Executive Director, Ian Krieger, a Chartered 
Accountant with the recent and relevant financial 
experience required by the 2018 UK Corporate 
Governance Code. The other members of the 
Committee are Katie Wadey and Laura Whyte, 
both Independent Non-Executive Directors. All 
directors of the Board are able attend Committee 
meetings by standing invitation. Stuart Wetherly, 
Group Finance Director attended each of the 
meetings held in the year apart from those parts 
of the meeting reserved for the Committee to 
meet privately with the Company’s external 
Auditor, Deloitte LLP. The Company’s Chairman, 
Chief Executive and remaining two Non-Executive 
Directors also attended meetings during the 
year.  Other senior members of Finance and 
representatives from Deloitte LLP attended 
meetings by invitation. 

Responsibilities
The Committee’s role is to assist the Board in 
discharging its duties and responsibilities for 
ensuring the integrity of financial reporting, 
advising the Board on whether the Annual Report 
is fair, balanced and understandable, internal 
controls and the appointment, remuneration 
and relationship management of the Company’s 
independent external Auditor. The Committee is 
responsible for reviewing the scope and results 
of audit work and its cost effectiveness, the 
independence and objectivity of the Auditor and 
the Group’s arrangements on whistleblowing. 

80

capreg.comReport on the Committee’s activities during the year

The Committee has a schedule of events which detail the issues to be discussed at each 
of the meetings of the Committee in the year. The schedule also allows for new items to 
be included into the agenda of any of the meetings.

During the year, the Committee met four times 
and discharged its responsibilities by:

a.  reviewing the Group’s draft 2021 Annual 

Report and financial statements and the 2021 
interim results statement prior to discussion 
and approval by the Board;

b.  reviewing the continuing appropriateness 

of the Group’s accounting policies including 
management’s approach to the reassessment 
of IFRS 16, the impact of the changes in lease 
agreements within Snozone, the impact on 
the accounting treatment of the Group’s lease 
arrangements and the presentation of the 
Group’s Adjusted Profit metric;

c.  reviewing Deloitte LLP’s plan for the 2021 
Group audit, approving their terms of 
engagement and proposed fees and reviewing 
and updating the Group’s policy for the award 
of non-audit work to its external Auditor; 

d.  reviewing the Company’s ongoing REIT regime 

compliance;

e. reviewing reports on internal control tests and 

assessing whether a stand-alone internal 

audit function was required;

f.  considering the effectiveness of the external 

audit process, the effectiveness and 
independence of Deloitte LLP as external 
Auditor and recommending to the Board their 
reappointment; 

g.  reviewing management’s biannual Group Risk 
Review report and the effectiveness of the 
material financial, operational and compliance 
controls that help mitigate the principle risks; 

h.  reviewing the effectiveness of the Group’s 

Whistleblowing Policy;

i. 

considering management’s approach to Going 
Concern in respect of the year-end results 
announcement, the Annual Report and the 
half-year results and the viability statement in 
the Annual Report;

j.  meeting with the responsible individuals from 

the Group’s independent valuers, CBRE Limited 
and Knight Frank LLP to review and challenge 
their valuations of the Group’s investment 
properties; 

k.  meeting with Deloitte LLP without 

management present;

l. 

reviewing reports on the delivery of business 
critical systems transformation projects; and

m.  carrying out an annual performance evaluation 

exercise and noting the satisfactory operation 
of the Committee.

81

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEAudit, Risk and Internal Control CONTINUED

Audit Committee Report 

Significant issues considered in 
relation to the financial statements
During the year, the 
Committee considered 
key accounting matters 
and judgements in respect 
of the financial statements 
relating to:

Investment property valuation 

At 30 December 2021, the value of the 
Group’s investment property assets was 
£473.1 million (see Note 10b of the financial 
statements for further details). The Group 
saw a further decline in property values in 
the first half of the year but a stabilisation 
in the second six months. The valuation of 
investment property is inherently judgemental 
and involves a reliance on the work of 
independent professional qualified valuers. 
During 2021, the Audit Committee met with the 
valuers, considered their independence and 
qualifications and reviewed and challenged the 
valuations for both the year-end and interim 
results dates to understand the basis for 
them and the rationale for movements in the 
context of both the individual properties, the 
impact of Covid-19 and the general property 
investment market. The valuation judgements 
were deemed to be in compliance with the 
RICS Red Book.

REIT regime compliance 

The Committee continued to monitor and 
consider the Group’s compliance with the 
REIT regulations and the potential of being 
expelled from the REIT regime would have a 
significant effect on the financial statements. 
As a consequence of not having paid a dividend 
since June 2020, the Group did not meet the 
minimum PID distribution requirement for 
2019 or 2020. The Group had agreed with 
HMRC a 12-month extension to the 2019 
deadline until the end of 2021 but having not 
paid a dividend during 2021, the Group paid 
£2.5 million in December 2021 to settle the 
tax outstanding on the estimated shortfall of 
£13.0 million in respect of the 2019 and 2020 
financial years effectively bringing the Group’s 
compliance up to date. On consideration of 
all of this, the Committee was satisfied that 
the Group remained compliant with REIT 
regulations for the period under review. 

82

capreg.comManagement override of controls 

The Committee reviewed the risk of material misstatement due to fraud through management 
overriding of established controls, particularly around key judgements and estimates made by 
management in relation to the valuation of the investment property portfolio, financial reporting 
process, accounting of significant unusual transactions and the review of top-side adjustments. 
The financial statements were assessed for bias in accounting judgements and management was 
asked about any known fraud situations. Journal entries and any unusual activity in this regard 
was investigated. Board minutes were assessed for any instances of override of controls being 
discussed. The Committee found no issues of note. 

  Read more about 
Going Concern  
on page 42

  Read more about  
the reclassification 
of the Group's 
assets on pages  
4 and 46

Reclassification of assets and 
liabilities as held for sale 

Going concern and covenant 

compliance 

The Committee reviewed the position of the 
Group’s investments in the Hemel Hempstead 
and Luton properties. At 30 June 2021, the 
Committee reviewed the rationale for changing 
the Group’s Operating Segments to split what 
was previously its Shopping Centre segment 
between “Shopping Centres – Investment 
Assets” and “Shopping Centres – Managed 
Assets”. The Committee concluded that 
it was appropriate to present such a split 
noting it was reflective of the economic 
position of the respective investments and of 
internal reporting. At 30 December 2021, the 
Committee reviewed the conclusion that the 
two assets met the criteria to be reclassified 
as “Held for Sale”. This conclusion was reached 
as the Group, following close dialogue with 
the respective lenders of the vehicles, had 
decided to seek to dispose of whole or part 
of the investments or assets as at that date. 
The Committee agreed that the treatment 
was appropriate.

The Committee reviewed, challenged and 
concluded upon the Group’s going concern 
review and consideration of its viability 
statement. This process included giving due 
consideration to the appropriateness of key 
judgements, assumptions and estimates 
underlying the budgets and projections 
that underpin the review and a review of 
compliance with key financial covenants 
and ongoing discussions with the Group’s 
lenders. The Committee also assessed the 
non-recourse nature the Group’s loan facilities 
and the opportunity to cure breaches of 
financial covenants or provide for the eventual 
surrender of assets, should the Directors 
choose not to cure in the event that the lenders 
do not grant further covenant modifications. 
The use of reasonable scenarios and sensitivity 
analysis by management in response to the 
impact of Covid-19 was reviewed as part 
of the process given the highly volatile 
market environment. 

IFRS 3 Business combinations 

Impairment of receivables and 
inter-company investments 

The Committee reviewed management’s 
conclusions that the acquisition of two Spanish 
entities; Snozone SLU and Ocio y Neive SLU, on 
9th February 2021 met the definition of Business 
Combination under IFRS 3. The SPA agreement 
was assessed to ensure the transaction had 
been conducted in line with the terms and 
conditions agreed. The fair value assumptions 
were cross checked against the net book value 
of the acquired assets. No significant differences 
in respect of the book value of the assets had 
been identified. In line with the requirements of 
IFRS 3, goodwill had been accounted for through 
the Profit & Loss account. The Committee 
found no issues of note. 

Management perform an annual review of 
inter-company investments and receivables 
to determine the values to be maintained 
in the plc only and individual subsidiary 
balance sheets. Management also performed 
a review at the period end of outstanding 
trade receivables assessing on a tenant-
by-tenant basis the need for provision 
of outstanding amounts. The Committee 
considered the movement over the year and 
the key assumptions, particularly in the case 
of investments where balances were held with 
reference to value in use as opposed to net 
assets of the underlying entity.

83

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCE  Read more about 
the independent 
auditor's report on 
pages 111 to 121

Audit, Risk and Internal Control CONTINUED

Audit Committee Report 

Auditor rotation and tender process
Deloitte LLP were reappointed following a 
tender process in 2018. Deloitte LLP have been 
Auditor of Capital & Regional plc since 1998. The 
Committee is committed to putting the external 
audit out to tender at least every 10 years in 
compliance with legislation and FRC guidance on 
best practice, in particular ensuring independence 
in respect of potential audit firms. Deloitte 
LLP, under EU guidance for mandatory Auditor 
rotation, can serve as Auditor until the year 
ending 30 December 2023. The Committee plans 
to run a tender process during 2022 to manage 
transition from Deloitte, given the requirement for 
mandatory rotation. 

In accordance with best practice and professional 
standards, the external Auditor is required 
to adhere to a rotation policy whereby the 
audit engagement partner is rotated at least 
every five years. The 2021 audit was the fourth 
year of Matthew Hall’s tenure as lead audit 
engagement partner. 

Effectiveness of the external Auditor
The Committee carried out a review of the 
effectiveness of the external audit process and 
considered the reappointment of Deloitte LLP. 
The review covered, amongst other factors, the 
quality of the staff, the expertise, the resources 
and the independence of Deloitte LLP. The 
Committee reviews the audit plan for the year 
and subsequently considers how the Auditor 
performed to the plan. They consider the quality 
of written and oral presentations and the overall 
performance of the lead audit partner.

It was determined that the overall work completed 
had been to a high standard, with Deloitte LLP 
having developed a good understanding of 
the Group. Strong working relationships had 
been maintained between the Committee and 
management and the lead audit engagement 
partner and their team. 

Auditor Independence
The Committee considers the external Auditor 
to be independent. The Audit Committee is 
responsible for reviewing the cost-effectiveness 
and the volume of non-audit services provided 
to the Group by its external Auditor. The Group 
does not impose an automatic ban on the Group’s 
external Auditor undertaking non-audit work, 
other than for those services that are prohibited 
by regulatory guidance. Instead, the Group’s aim 
is always to have any non-audit work involving 
the Group’s external Auditor carried out in a 
manner that affords value for money and ensures 
independence is maintained by monitoring this on 
a case-by-case basis.

The Group’s policy on the use of its external 
Auditor for non-audit services, which was reviewed 
in October 2021, precludes the external Auditor 
from being engaged to perform valuation work, 
accounting services or any recruitment services or 

secondments. The policy also stipulates that for 
any piece of work likely to exceed £20,000 at least 
one other alternative firm provide a proposal for 
consideration. During the year, the only non-audit 
services performed by Deloitte LLP during the year 
were its review of the Half-Year Results for which a 
fee of £52,000 was charged. 

Risk Management and internal controls
The Board delegates the responsibility for 
monitoring a sound system of internal control 
and risk management to the Audit Committee. 
An ongoing biannual process is in place for 
identifying, evaluating and managing risk of 
the Group. This is fed into the Audit Committee 
agenda for review and referral to the Board, which 
has ultimate oversight and approval responsibility. 

Such a system is designed to manage, but not 
eliminate, the risk of failure to achieve business 
objectives. There are inherent limitations in any 
control system and, accordingly, even the most 
effective system can provide only reasonable, and 
not absolute, assurance. 

Key features of the Group’s system of internal 
control are as follows:

•  Defined organisational responsibilities and 

authority limits. The day-to-day involvement of 
the Executive Directors in the running of the 
business ensures that these responsibilities 
and limits are adhered to;

• 

Financial and operational reporting to the 
Board including the preparation of budgets 
and forecasts, cash management, variance 
analysis, property, taxation and treasury 
reports and a report on financing. Year-end 
and interim financial statements are reviewed 
by the Audit Committee and discussed with 
the Group’s Auditor, Deloitte, before being 
submitted to the Board for approval;

•  Review and approval of the Group’s risk matrix 

twice a year by the Group’s Senior Leadership 
Team, the Audit Committee and the Board as 
detailed on pages 36 to 42 in the Managing 
Risk section of the Strategic Report; 

•  Anti-Bribery and Corruption policies, which 
are communicated to all staff and for which 
compliance reviews are conducted on an 
annual basis; and

• 

The Group’s whistleblowing policy.

Steps are continuously being taken to embed 
internal control and risk management further 
into the operations of the business and to deal 
with areas of improvement which come to 
management’s and the Board’s attention.

During the year, the Board, through the Audit 
Committee, reviewed the effectiveness of the 
material financial, operational and compliance 
controls that mitigate the key risks (as disclosed  
in the Managing Risk section on page 37).  
A statement of the Directors’ responsibilities 
regarding the financial statements is on page 110.

84

capreg.comInternal Audit
The Group does not have a dedicated stand-
alone internal audit function but manages an 
ongoing process of control reviews performed 
either by staff, independent of the specific area 
being reviewed, or by external consultants, where 
deemed appropriate. 

In accordance with the Committee’s terms of 
reference, the Committee conducted the annual 
review of the need to establish an internal audit 
function in October 2021. It was determined that 
the current size and complexity of the Group did 
not justify establishing a stand-alone internal 
audit function and the existing arrangements 
remain appropriate.

Whistleblowing
The Group has in place a whistleblowing policy 
which encourages employees to report any 
malpractice or illegal acts or omissions or matters 
of similar concern by other employees or former 
employees, contractors, suppliers or advisers. The 
policy provides a mechanism to report any ethical 
wrongdoing or malpractice or suspicion thereof. 
The Group’s process provides staff with options 
to contact members of senior management, the 
Group’s Senior Independent Director and the 
Group’s external audit partner. 

Strong working 
relationships 
had been 
maintained 
between the 
Committee and 
management 
and the 
lead audit 
engagement 
partner and 
their team.

The Audit Committee, on behalf of the Board, 
reviews the established processes on an annual 
basis and last reviewed the policy in October 
2021. The Committee reports to the Board on 
the process and any updates arising from its 
operation. 

Fair, balanced and understandable
The Committee has reviewed the contents of the 
Annual Report and Financial Statements 2021 
and concluded that the disclosures, and the 
processes and controls underlying its production, 
were appropriate and recommended to the Board 
that the Annual Report and Financial Statements 
2021, taken as a whole, is fair, balanced and 
understandable and provides the necessary 
information for shareholders to assess the 
Company’s position and performance, business 
model and strategy.

IAN KRIEGER 
CHAIRMAN OF AUDIT COMMITTEE

13 April 2022

85

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration

Annual Statement

Laura Whyte
Chair of the Remuneration Committee

Chair of the ESG 
Other members:
committee

Ian 
Krieger

Katie 
Wadey

Meetings held: 5

Dear Shareholder,
As Chair of the Remuneration Committee and on 
behalf of the Board, I am pleased to present the 
Directors’ Remuneration Report for the year ended 
30 December 2021.

The Covid-19 pandemic continued to have a 
pervasive impact across the real estate and retail 
sector, with the first three months of the year in 
national lockdown. The challenges of the wider 
economy and structural changes accelerated by 
Covid-19 have impacted our financial performance, 
share price and dividend policy during the year. 
However, the Company has also made significant 
progress to stabilise the business. The Company 
undertook a restructuring of its largest loan facility 
in parallel with a £30 million capital raise, which 
together have helped materially improve the 
Group’s critical loan to value ratio.

Our approach to remuneration has been 
measured and balanced, seeking to ensure that a 
consistent approach is taken across the business 
and that Executive remuneration and reward 
is well-aligned with shareholder objectives and 
experience.

The Committee met five times during 2021 to 
discharge its responsibilities. In addition, informal 
meetings and other correspondence took place to 
discuss wider remuneration issues. In addition to 
the other Committee members, Ian Krieger and 
Katie Wadey, both independent Non-Executive 
Directors, the Chief Executive and other Non-
Executive Directors are invited to attend meetings, 
as required. In accordance with the Corporate 
Governance Code 2018, no Director was included 
in the decision-making process for their own 
remuneration nor present at any meeting where 
the same was being discussed.

Board Policy
Our existing Remuneration Policy was presented 
to shareholders at the Company’s Annual General 
Meeting in 2019, receiving strong support with a 
vote in favour of 87.8%. The Policy is due to expire 
at this year’s Annual General Meeting on 19 May 
2022. The Board, upon recommendation from the 
Committee, is presenting a revised Remuneration 
Policy for shareholder approval at this year’s AGM.

The Board is proposing to retain the same 
Combined Incentive Plan structure as introduced 
in 2019.

Board changes
As shareholders will be aware, there were two 
changes to the Board during the year. Tony 
Hales retired by stepping down as Non-Executive 
Director, Senior Independent Director and Chair 
of the Remuneration Committee at the 2021 
AGM. Ian Krieger was appointed to the role of 
Senior Independent Director and I, Laura Whyte, 
as Chair of the Remuneration Committee from 
the conclusion of the 2021 AGM on 20 May 2021. 
Louis Norval resigned from the Board on 16 
December 2021. No exit payments were made to 
Tony Hales or Louis Norval. Ian Krieger received 
the same additional fee for being appointed 
Senior Independent Director that had previously 
been paid to Tony Hales. Both Ian’s and my own 
remuneration are in line with the agreed policy for 
Non-Executive Director fees.

2021 Company performance and 
Combined Incentive Plan (CIP)
While all the Company’s centres remained open 
for the full year, the operating environment during 
2021 was significantly disrupted by the Covid-19 
pandemic. This was most pronounced at the end 
of 2020 and in the first quarter of the year with 
the full national lockdown, which was longer in 
duration than the lockdown in 2020 at the start 
of the pandemic and covered part of the critical 
Christmas and new year sales period. Covid-19 
remained a factor throughout the whole 12 
months with various levels of restrictions in place 
at most times. This led to sustained pressure on 
the retail sector, which in turn had an adverse 
effect on retail property, increasing the number of 
retailer failures and restructuring – including our 
largest tenant, Debenhams – impacting contracted 
rent, rent collection and ultimately valuations 
through both lower income and further expansion 
in cap rates for retail assets.

86

capreg.com  Read more 
about Director 
remuneration on 
pages 89 to 105

While the Group’s relative performance 
benchmarked well against industry peers, both 
NRI and Adjusted Profit fell. The Group continued 
to ensure prudent cost control and operational 
performance was relatively strong with footfall 
outperforming the prior year and the national 
index. Despite the challenges faced by the Group 
in 2021, progress continued to be made on 
delivering non-discretionary goods and services 
in pursuit of the Community Centre strategy 
including completing more leasing deals during 
2021 than in 2019 and 2020 combined.

The combination of these factors put significant 
pressure on the balance sheets of companies 
within the retail property sector, leading to 
a variety of remedial actions being taken. 
The Company’s “Refocus, Restructure and 
Recapitalisation” project that was completed in 
the second half of the year was viewed positively 
by key stakeholders in the context of some of the 
alternative options pursued by others.

The Board believe management performed 
exceptionally during the year to protect 
shareholder equity in the face of unprecedented 
external pressures.

After Committee review, the formulaic outturn of 
the 2021 CIP for the year stood at 71.4%. However, 
in acknowledgement of a challenging year for 
the business, the Committee determined that 
downward discretion to reduce the formulaic 
outturn to an award of 65% of the maximum 
opportunity under the CIP would be more 
appropriate based on the objectives set. The 
Committee considered the overall result to be an 
appropriate and balanced outcome noting that, 
while results in absolute terms had seen a decline 
in NRI and Adjusted Profit, significant progress had 
been made in the year operationally and it was 
appropriate to recognise the exceptional efforts 
made by the Executive Directors in completing 
the equity raise and restructuring of the Mall 
loan facility, which have significantly recapitalised 
the business and secured its ongoing operation. 
The Committee also considered the approach on 
bonuses paid to the wider workforce, confirming 
that the total bonus pool provided was in line with 
the award made in 2019.

The Committee continues to believe that the 
CIP provides the best mechanism to motivate, 
reward and retain Executive Directors. For 2022, 
the Committee will set 70% financial and 30% 
non-financial strategic targets which reflect the 
key priorities of the business over the next 12 
months and to properly incentivise Executive 
management. As per 2021, the Committee will 
provide full disclosure of the targets and outcomes 
in the 2022 Remuneration Report and will exercise 

87

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Annual Statement

downward discretion on CIP outcomes if the 
Committee view that they do not reflect corporate 
performance, the shareholder experience or 
create reputational issues from either an internal 
or external stakeholder perspective. 

Long-Term Incentive Plan (LTIP) 
During the year, The Performance Period for the 
April 2018 LTIP issue ended on 18 April 2021. 
Adjusted Profit, Property Return and TSR metrics 
performance criteria were not met, resulting in nil 
awards vesting.

At the Extraordinary General Meeting of the 
Company, held on 1 November 2021, the Board 
proposed an amendment to the existing LTIP rules 
by reducing the minimum vesting period from 
three years to 18 months for awards that may 
be granted under the LTIP to key staff other than 
Executive Directors. The amendment was primarily 
aimed at aligning retention, similar to the proposed 
approach for the Executive Directors.

Retention Award
At an Extraordinary General Meeting (EGM) of the 
Company, held on 1 November 2021, the Board 
proposed an amendment of the current Directors’ 
Remuneration Policy to allow for cash-based 
Long-Term Retention Awards to be given to the 
Executive Directors of the Company. The Board 
took the considered view, in full consultation with 
the major shareholders accounting for over 60% 
of the register, that the Retention Awards should 
be paid in cash to provide all shareholders with 
the confidence that the Executive Directors, who 
are highly regarded by all our stakeholders, were 
tangibly and transparently incentivised to deliver 
the strategy which is imperative for the Company’s 
recovery from its recent difficulties. These are not 
normal times and called for a radical approach 
outside traditional reward structures.

Having reviewed the performance of the Chief 
Executive and Group Finance Director during a 
critical and challenging business environment 
due to Covid-19 and its enduring effects on the 
Business’s industry, the Board considered the Chief 
Executive Officer and the Group Finance Director to 
have demonstrated exceptional leadership.

The resolution tabled at the EGM passed with 
strong support with 93.56% of votes cast in favour.

Executive Director salary increases
The Executive Directors have been awarded 
a pay rise of 2%. Fees paid to Non-Executive 
Directors will also increase by 2%. Both are in line 
with the general pay rise provided to the wider 
workforce of 2%.

Pension
The Committee remains conscious of the focus on 
pension contributions made to Executive Directors 
and the expectation that contributions will be 
equalised with those by the wider workforce by 
the end of 2022, in line with corporate governance 
best practice. Under the policy approved in 
2019, company pension contributions for future 
Executive Directors will be set in line with the wider 
workforce, currently 4-8% of salary. The Committee 
has reviewed the pension arrangements for existing 
Executive Directors. In order to move towards 
alignment, it has been agreed that the Chief 
Executive’s pension contribution will be reduced 
from 15% to 13% of salary in 2022 and then to 8%, 
in line with the range of contributions paid to the 
wider workforce, from 1 January 2023. 

Workforce and senior management pay
The Committee is regularly updated on workforce 
pay and benefits throughout the Group and 
considers workforce remuneration as part of the 
review of Executive remuneration. The Committee 
is also tasked with overseeing major changes in 
employee benefit structures. It has responsibility 
for the remuneration of the members of 
the Group’s Senior Leadership Team and is 
therefore able to ensure that the remuneration 
of the Executive Directors is in line with senior 
management and other colleagues.

Committee changes
Tony Hales retired and stepped down as Chair 
of the Committee at the conclusion of the 
Company’s Annual General Meeting on 20 May 
2021. I succeeded Tony as Chair of Remuneration 
Committee, with effect from that day.

Committee aims
Our aim as a Committee continues to be to 
ensure we recruit and retain talented individuals 
who are motivated to deliver outperformance 
for shareholders, receiving a fair base pay with 
potential for significant rewards on delivering 
strong shareholder returns.

LAURA WHYTE 
CHAIR OF REMUNERATION COMMITTEE

88

capreg.comDirectors’ Remuneration Policy

Remuneration philosophy and principles
Our principles continue to be to maintain a competitive remuneration package that will attract, retain and motivate a high-quality 
team, avoid excessive or inappropriate risk-taking and align their interests with those of shareholders. These principles are 
designed to:

•  Drive accountability and responsibility; 

•  Provide incentives which align both short-term and long-term performance with the value/returns delivered to shareholders;

•  Apply demanding performance conditions to deliver sustainable high performance; setting these conditions with due regard to 

actual and expected market conditions and business context;

• 

• 

Ensure that a large part of potential remuneration is delivered in shares in order that Executives are expected to build up a 
shareholding themselves and therefore they are directly exposed to the same gains or losses as all other shareholders;

Take account of the remuneration of other comparator companies of similar size, scope and complexity within our industry 
sector; 

•  Keep under review the relationship of remuneration to risk. The members of the Remuneration Committee are also members of 

the Audit Committee; and

• 

Ensure that the incentive structure does not raise any environmental, social or governance risks through compliance with our 
ethics and standards of operating. 

How the Committee sets remuneration

Salary

Pension

Benefits

Fixed compensation

Median

Total = Median or 
above for above 
median performance

Combined Incentive Plan

Performance-based 
compensation

Median or above for above 
median performance

The Committee benchmarks remuneration against our selected comparator group companies and seeks to ensure that Directors’ 
fixed compensation is around the median in the comparator group.  Remuneration is also dependent on the skills and experience of 
the individual and the scope and responsibility of the position. 

The Committee’s view is that by putting an emphasis on performance-related compensation, Executives are encouraged to perform 
to the highest of their abilities. The performance-based compensation is targeted to be at median or above, for above median 
performance, within the comparator group to ensure that outstanding relative performance is appropriately rewarded. The overall 
effect is that our total compensation is at median, or above median, for above median performance.

The Committee addressed the following factors when determining the Remuneration Policy and practices, as recommend by the UK 
Corporate Governance Code:

Clarity

Simplicity

Risk

Predictability

Proportionality

Alignment to culture

The Remuneration Policy and its application in the year is clearly disclosed 
in the Annual Report. The Committee engages with shareholders on 
remuneration matters and is updated on workforce pay and benefits across 
the Group.

The remuneration structure comprises of fixed and variable remuneration, 
with variable remuneration granted under a single combined scheme, the CIP, 
clearly outlined in the Remuneration Policy.

The CIP Rules provide discretion to the Committee to reduce award levels. 
Awards are subject to malus and clawback provisions. The Committee has 
overriding discretion to reduce the formulaic outcome of the CIP.

The range of possible outcomes under the CIP are outlined on page 95.

CIP awards are determined based on a proportion of base salary and 
stretching targets set to incentivise Executive Directors. The Committee has 
overriding discretion to reduce the formulaic outcome of the CIP.

The Committee ensures that personal performance measures under the 
CIP incentivise behaviours consistent with the Company’s culture, purpose 
and values.

89

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Policy

This part of the report has been prepared in accordance with the provisions of the Companies Act 2006 and Schedule 8 of the Large 
and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013 (“the Act”).

This section of the report contains details of the Directors’ Remuneration Policy that will govern the Company’s future remuneration 
payments. The Policy is intended to apply for three years from the approval of the Policy. The Policy described in this part is subject 
to approval by shareholders at the Company’s AGM on Thursday, 19 May 2022. The results of the shareholder vote will be displayed 
on the Company's website immediately after the 2022 AGM, alongside a copy of the Policy.

The Policy was determined following a review of the existing structure provided by the Group’s remuneration advisers, PwC. This 
was discussed with the Committee, Executive Management and the Board including the representatives from the Company’s largest 
shareholder, Growthpoint. Following the decision to essentially retain the same CIP structure as has been in operation, a short 
consultation with other key stakeholders and major shareholders was undertaken before concluding on the policy that is to be 
presented for approval at the Annual General Meeting.

Purpose &  
link to strategy

Operation

Base salary
• 

To aid recruitment, 
retention and 
motivation of high- 
quality people

• 

To reflect 
experience and 
importance of role 

Reviewed annually effective 1 January to reflect:

• 

general increases throughout the Company or changes in 
responsibility or role; and

• 

•  benchmarking against comparator group to ensure 
salaries are about the median level and market 
competitive.
Salary increases will normally be aligned to the average 
increase awarded to the wider workforce.
Increases may be above this level if there is an increase 
in the scale, scope or responsibility of the role or to 
allow the basic salary of newly appointed Executives to 
move towards market norms as their experience and 
contribution increases.

• 

Performance 
metrics

n/a

Opportunity

The maximum 
increase 
applicable in any 
year is capped 
at 10% of base 
salary.

Change

No change

No change

No change

Pension
• 

To help recruit 
and retain high-
quality people

• 

To provide an 
appropriate 
market competitive 
retirement benefit

The Company does not operate a defined benefit pension 
scheme; all pension benefits are paid either to defined 
contribution pensions schemes of each Executive Director’s 
choice or as a cash supplement. 

Lawrence Hutchings received a pension allowance of 15% of 
basic salary in 2021. From 2022 onwards, he will receive 13% 
of basic salary. 

Stuart Wetherly receives a pension allowance of 8% at the 
top of the range of pension contributions paid to the UK 
workforce of 4%–8%. 

From 1 January 2023, Lawrence and Stuart’s pension 
contributions will be 8% of salary, in line with the range of 
contributions paid to the wider workforce.

Change

No change

n/a

No change

Executive 
Directors are 
eligible to receive 
a pension 
allowance 
equivalent to up 
to 15% of basic 
salary.

For new 
appointments, 
the Committee 
will ensure 
that pension 
contributions are 
in line with that 
of the workforce 
of 4–8%.

Lawrence 
Hutchings’ 
pension will 
reduce to 8% in 
January 2023.

Benefits
• 

To aid recruitment 
and retention

• 

• 

To provide market 
competitive benefits

To support physical, 
mental and 
emotional wellbeing

The Company offers a package to Executive Directors, in line 
with local market, including but not limited to:

No maximum

n/a

critical illness cover;
life insurance;

•  private medical insurance;
• 
• 
•  permanent health insurance; and
•  holiday and sick pay.

Benefits are brokered and reviewed annually. 

Change

No change

No change

No change

90

capreg.comOpportunity

The plan 
provides a 
combined annual 
awards of up to 
250% of salary 
for Executive 
Directors/300% 
for the Chief 
Executive.

Targets 
calibrated so 
maximum 
payout 
represents 
exceptional 
performance.

The maximum 
combined 
incentive award 
potential in 
any year may 
be adjusted 
downwards 
to reflect the 
year-on-year 
reduction in the 
profit outturn 
(if any) or if the 
shareholder 
return over the 
same period is 
negative.

Purpose &  
link to strategy

Operation

Combined Incentive 
Plan (CIP)
• 

To incentivise 
delivery of 
short-term 
business targets 
and individual 
objectives based on 
annual KPIs

• 

• 

• 

• 

To recognise 
performance while 
controlling costs 
in reaction to the 
market context or 
company events

To reinforce delivery 
of long-term 
business strategy 
and targets

To align participants 
with shareholders’ 
interests

To retain Directors 
over the longer term

The plan is reviewed annually to ensure bonus opportunity, 
performance measures and weightings are appropriate and 
support the stated Company strategy.

All measures and targets will be reviewed and set annually 
by the Committee at the beginning of the financial year and 
levels of award determined by the Committee after the year-
end are determined based on achievement of performance 
against the stipulated measures and targets.

One-third of the award is paid in cash after one year.

Two-thirds of the award is deferred into shares.

Deferred shares will vest in three equal tranches in years 
three, four and five and will be subject to the achievement 
of a performance underpin. Vested deferred shares will be 
subject to an additional holding period to the 5th anniversary 
of the date of grant. Upon vesting, sufficient shares can be 
sold to pay tax.

Up to 100% of deferred shares will lapse if median relative 
TSR performance against the peer group is not achieved.

Malus and clawback provisions apply such that the 
Committee has the discretion to reduce or cancel any 
awards that have not been exercised, in any of the following 
situations: 

•  C&R’s financial statements or results being negatively 

restated due to the Executive’s behaviour;
a participant having deliberately misled management or 
the market regarding Company performance;
a participant causing significant reputational damage to 
the Company; or
a participant’s actions amounting to serious / gross 
misconduct.
the discovery that any information used to determine the 
Bonus and/or the number of Plan Shares placed under 
a Share Award relating to a Bonus Award was based on 
error, or inaccurate or misleading information; and/or
failure of risk management; and/or
corporate failure.

• 

• 

• 

• 

• 
• 

In line with UK corporate governance best practice, the 
Committee will retain the discretion to adjust the payment 
and vesting outcomes (both upwards and downwards) under 
the CIP to reflect the overall corporate performance and 
shareholder experience. The maximum combined incentive 
award potential in any year (300% of salary) will be adjusted 
downwards to reflect the year-on-year reduction in the profit 
outturn (if any) or if the shareholder return over the same 
period has been negative.

The Committee retains the discretion in exceptional 
circumstances to change performance measures and targets 
and the weightings attached to performance measures part-
way through a performance if there is a significant and material 
event which causes the Committee to believe the original 
measures, weightings and targets are no longer appropriate.

Change

No change

No change

Performance 
metrics

Performance 
targets set 
annually based 
on a 100% 
Group financial 
and strategic 
performance 
targets.

2022 objectives 
will be weighted 
70% on financial 
performance and 
30% strategic 
and operational 
measures.

Financial metrics 
may typically 
include metrics 
such as profit, 
net rental 
income and cost 
management.

Operational 
and strategic 
metrics may 
include metrics 
such as footfall 
and strategy 
implementation.

Threshold 
performance, 
where relevant 
for individual 
objectives, 
is typically 
set at 50%

The annual 
nature allows 
the Company to 
link them directly 
to Company 
strategy in a 
challenging 
macro-economic 
environment and 
ensure that the 
remuneration 
principles 
agreed by the 
Committee will 
be met.

Financial 
performance will 
be 70%; strategic 
and operational 
performance 
will be 30%

91

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Policy

Performance 
metrics

Continued 
employment 
and not subject 
to disciplinary 
or performance 
procedures. 

Opportunity

Lawrence 
Hutchings 
will receive a 
cash award of 
£1,000,000. 

Stuart Wetherly 
will receive a 
cash award of 
£500,000.

The maximum 
entitlement 
for any one 
participant 
will not be 
amended to the 
participant’s 
advantage.

No new Awards 
will be made, but 
the Awards made 
during 2021 
will continue to 
vest in line with 
the Policy and 
scheme rules.

Purpose &  
link to strategy

Operation

Long-Term  
Retention Award
•  Aligns the Executive 
Directors’ interests 
with those of 
shareholders.

•  Rewards and helps 
retain/recruit 
Executives.

A cash-based one-off Long-Term Retention Award has been 
implemented by the Company to incentivise the retention of 
the Executive Directors.

The Award was approved by shareholders via a General 
Meeting on 1 November 2021.

A one-off award was granted to Lawrence Hutchings and 
Stuart Wetherly on 1 November 2021, which will vest on 30 
September 2023.

The Award is not subject to additional performance measures 
outside of continuous employment in order to simplify 
the attainment of the Award by the Executive Directors. 
It is intended as a method of retention of key individuals 
within the business and should not be hindered by complex 
performance measures. 

Clawback provisions will apply to the Long-Term Retention 
Awards if it is discovered within two years of the payment of 
a Long-Term Retention Award that:

• 

• 

• 

• 

• 

• 

there has been a material misstatement or miscalculation 
in the results of the Company;
the award holder has committed an act of gross 
misconduct;
the award holder has committed an act which in the 
Remuneration Committee’s opinion has given or could 
give rise to serious reputational damage to the Group;
the award holder has committed an act which, in the 
Remuneration Committee’s opinion, deliberately misled 
the Board or the market as to the performance of 
the Group;
the award holder has committed an act which in the 
Remuneration Committee’s opinion has caused the 
Company or business in which the award holder 
is employed to suffer a material failure of risk 
management; and/or
the Company enters an involuntary administration or 
insolvency process or a company voluntary arrangement.

Malus provisions will apply to allow the Remuneration 
Committee to reduce the payment under a Long-Term 
Retention Award if any of the circumstances set out 
above occur prior to the payment of the Long-Term 
Retention Award.

Change

Awards approved at General Meeting on 1 November 2021

Executive 
shareholding
• 

To support 
alignment of 
Executive Directors 
with shareholders

All Executive Directors are expected to build a shareholding 
to at least 2 x basic annual salary value based on current 
market value or the aggregate purchase price of the shares 
over a five-year period.

Deferred or other unvested share awards not subject to 
performance conditions can count towards the guideline in 
line with corporate governance best practice.

There is a 200% base salary post-cessation of employment 
shareholding requirement for two years.

n/a

n/a

Change

No change

No change

No change

92

capreg.comOpportunity

Performance 
metrics

n/a

n/a

Purpose &  
link to strategy

Operation

Non-Executive  
Director  
Remuneration
• 
To reflect 
experience and 
importance of role 

The Chairman and Non-Executive Directors’ fees are set 
by the Board taking into account the time commitment, 
responsibilities, skills and experience and roles on Board 
Committees. The fees are reviewed annually

Details of the fees can be found on page 98. The Senior 
Independent Director and individuals who are members of 
both the Audit and Remuneration Committees receive an 
additional fee per annum. 

Non-Executive Directors do not receive any variable 
remuneration element or receive any other benefits.

Non-Executive Directors are reimbursed for all reasonable 
travelling and subsistence expenses (including any relevant 
tax) incurred in carrying out their duties

Change

No change

No change

No change

Notes to the Policy table
The Remuneration Committee reserves the right to make any remuneration payments and payments for loss of office, 
notwithstanding that they are not in line with the policy set out above where the terms of the payment were agreed: (i) before 
the policy set out above, or (ii) at a time when a previous policy, approved by was in place provided the payment is in line with the 
terms of that policy, or (iii) at a time when the relevant individual was not a Director of the Company and the payment was not in 
consideration for the individual becoming a Director of the Company.

Discretion
The Committee has discretion in several areas of Policy as set out in this report. The Committee may also exercise operational and 
administrative discretions under relevant plan rules approved by shareholders as set out in those rules. In addition, the Committee 
has the discretion to amend Policy with regard to minor or administrative matters where it would be, in the opinion of the 
Committee, disproportionate to seek or await shareholder approval.

Employee context
All permanent employees of the Group, including Executive Directors, receive a basic remuneration package including basic salary, 
private medical insurance, travel insurance, income protection, critical illness cover and life assurance. For all permanent employees 
below Board level, the Company pays pension contributions of between 4%–8% into either a Group Pension Scheme or individual 
employees’ own pension scheme.

The Committee ensures that employees’ remuneration across the Company is taken into consideration when reviewing Executive 
Remuneration Policy, although no direct consultation is performed. The Committee reviews internal data in relation to staff 
remuneration and is satisfied that the level is appropriate.

Recruitment of Executives
New Executive Directors will receive a remuneration package that will reflect the Company’s Remuneration Policy within the 
parameters outlined. In certain circumstances, such as an internal promotion, an appointment may be at a salary level discount to 
reflect experience at that point; the Committee may increase it over time on the evidence of performance achievement and market 
conditions. All new Executive Directors’ service agreements will include mitigation of the payment of notice as standard.

The Company will not make an ex-gratia award to new joiners. This excludes amounts paid to buy out individuals from existing 
performance awards.

Service contracts

Executive Directors are employed on rolling service contracts with notice periods of 12 months from the Company and from 
the Executive Director. Copies of the Directors’ service agreements are available to view, upon appointment, at the Company’s 
registered office.

93

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Policy

Exit payment policy 
When considering termination payments, the Committee takes into account the best interests of the Company and the individual’s 
circumstances including the reasons for termination, contractual obligations, and CIP scheme rules. The Remuneration Committee 
will ensure that there are no unjustified payments for failure on an Executive Director’s termination of employment. The policy in 
relation to leavers is summarised in the table below:

Salary and benefits
Executive Directors are on notice periods of 12 months. In cases of an Executive leaving this can be served or settled with a 
payment in lieu of notice.

Combined Incentive Plan (CIP)
For leavers during the award year 

• 

Typically, for good leavers, rights to awards under the CIP will be pro-rated for time in service to termination as a 
proportion of the performance period, and will, subject to performance, be paid at the normal time in the normal manner 
(i.e. in cash/deferred awards as appropriate).

• 

Typically for other leavers, rights to awards under the CIP will be forfeited.

For leavers during the deferral period

•  Outstanding deferred awards under the CIP will be paid at the normal time, subject to performance against the underpin 
performance condition. The Committee retains the discretion to apply time pro-rating (over the deferral period) for good 
leavers and to accelerate the vesting and/or release of awards if it considers it appropriate. 

• 

Typically for other leavers, rights to deferred awards will be forfeited. 

Long-Term Retention Awards
If, prior to the payment date, a participant ceases to be employed by the Group, his Long-Term Retention Award will lapse 
with immediate effect. Where, however, a participant ceases employment as a “good leaver”, any Long-Term Retention Award 
held by that individual will not lapse and may be retained to the extent that the Remuneration Committee in its discretion 
determines taking into account such factors as the Remuneration Committee in its discretion determines including the period 
of time that the participant was employed from the award date. 

Such retained Long-Term Retention Award will vest on the normal payment date (unless the Remuneration Committee in its 
discretion determines that it will be settled earlier) and in the normal manner subject to the other conditions applying to the 
Long-Term Retention Award being met. 

A participant will be a good leaver if their employment ceases: a) due to death; b) due to injury, ill-health or disability (in 
each case evidenced to the satisfaction of the Remuneration Committee); c) due to redundancy or upon the transfer out 
of the Group of a company or business by which the participant is employed; or d) in any other circumstance that the 
Remuneration Committee determines (other than dishonesty, fraud, misconduct or any other circumstance that justifies 

the summary dismissal of the participant).

If, prior to the payment date, a participant has given or received notice to terminate their employment with the Group, 
his Long-Term Retention Award will not be paid unless the Committee is satisfied that the participant has performed 
satisfactorily and to have met the reasonable expectations of the role for which they are employed during the 

period from the date of the award to the payment date.

The Committee will seek to mitigate the cost to the Company. In the event that the Committee exercises the discretion detailed 
above to treat an individual as a good leaver and/or to make a performance-related bonus payment, the Committee will provide an 
explanation in the next Remuneration Report.

External appointments
The Company allows Executive Directors to take up external positions outside the Group, providing they do not involve a significant 
commitment and do not cause conflict with their duties to the Company. These appointments can broaden the experience and 
knowledge of the Director, from which the Company can benefit. Executives are allowed to retain all remuneration arising from any 
external position. 

Senior management
The policy for senior management remuneration is set in line with the policy for the Executive Directors, with a degree of discretion 
for the Committee to take into account specific issues identified by the Chief Executive, such as the performance of a specific 
individual or division.

94

capreg.comTotal compensation
• 

The minimum scenario is based on nil incentive award;

• 

• 

• 

The on-target scenario is based on CIP award at 50% of maximum (i.e. 150% of salary for Chief Executive and 125% of salary for 
Executive Directors), split into 1/3 cash and 2/3 shares (excluding share price appreciation and accrual of dividend equivalent 
payments); and

The maximum scenario is based on CIP award at 100% of maximum (i.e. 300% salary for Chief Executive and 250% for Executive 
Directors) split into 1/3 cash and 2/3 shares (excluding share price appreciation and accrual of dividend equivalent payments).

In addition, the maximum scenario is illustrated based on share price increase of 50% for the maximum share element which 
could be granted for the CIP. 

• 

The Long-Term Retention Award has been excluded from these calculations. 

All figures in £’000 

£2,500

£2,000

£1,500

£1,000

£500

£1,500

£1,000

£500

Total
£1,162

£438

£219

Total
£505

Total
£2,256

£1,313

Total
£1,818

£875

£438

£438

£438

£438

£438

£438

Total
£1,037

£479

£240

27%
£288

Total
£1,277

£719

£240

22%
£288

Total
£677

£240

£120

42%
£288

Total
£318

87%
£288

£0

£0

Minimum

Target

Maximum

L Hutchings

Maximum
+50% share price
appreciation

Minimum

Target

Maximum

S Wetherly

Maximum
+50% share price
appreciation

Salary

Benefits

Pensions

CIP – Cash

CIP – Shares

L Hutchings
Minimum
Target
Maximum
Maximum + 50% share price appreciation 
S Wetherly
Minimum
Target
Maximum
Maximum + 50% share price appreciation

Salary
87%
38%
24%
19%
Salary
91%
42%
28%
23%

CIP – Cash
0%
19%
24%
19%
CIP – Cash
0%
18%
23%
19%

CIP – Shares
0%
38%
48%
58%
CIP – Shares
0%
35%
46%
56%

Benefits
2%
1%
1%
0%
Benefits
2%
1%
1%
1%

Pension
11%
5%
3%
3%
Pension
7%
3%
2%
2%

Total
100%
100%
100%
100%
Total
100%
100%
100%
100%

Consultation and shareholders’ views
During 2021, the Committee undertook a consultation with its largest shareholders before implementing the Retention Awards that 
were proposed at the General Meeting in November 2021. The vote passed with 93.6% of votes in favour.

Following the decision to essentially retain the same CIP structure as has been in operation, a short consultation with other key 
stakeholders and major shareholders was undertaken in early 2022 before concluding on the policy that is to be presented for 
approval at the Annual General Meeting.

Where requested, further clarification and discussion can be provided to all shareholders to assist them in making an informed 
voting decision. If any major concerns are raised by shareholders, these can be discussed with the Committee Chairman in the first 
instance and the rest of the Committee as appropriate. 

Committee evaluation
The Committee reviews its performance with Board members and other participants, including through the annual Board evaluation.

95

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Report

This section sets out how the Directors’ Remuneration Policy was implemented during 2021. Where stated, 
disclosures regarding Director’s remuneration have been audited by the Company’s external auditor, Deloitte. 
This section, together with the Annual Statement, is subject to an advisory vote at the 2022 AGM.

The Remuneration Committee
The Committee met five times during 2021 as well as holding informal meetings and other correspondence to discuss wider 
remuneration issues. Committee members include Laura Whyte (Chair), Ian Krieger and Katie Wadey, all independent Non-Executive 
Directors. All members of the Committee attended each meeting in the year. The Chief Executive and other Non-Executive Directors 
are invited to attend meetings as required, except in circumstances where their own remuneration is being discussed.

The Remuneration Committee agrees the framework for the remuneration of the Chairman and the Executive Directors. The 
Committee approves salaries and sets the levels, conditions and performance objectives for the annual bonus and share awards 
for Executive Directors. The Committee also reviews the remuneration of the senior management below Board level. It also makes 
recommendations to the Board on matters that require shareholder approval.

The terms of reference of the Committee are available at www.capreg.com/about-us/people/board-committees.

Advisers
In 2021, the Committee received advice from independent remuneration consultants PwC LLP in respect of advising on the new 
Retention Award and the proposed amendments to the Combined Incentive Plan within the new Remuneration Policy. PwC LLP’s 
fees for this advice were £72,500, which were charged on a time/cost basis. No other services were provided by PwC LLP during the 
course of 2021.

PwC LLP is a member of the Remuneration Consultants’ Group, and, as such, chooses to operate pursuant to a code of conduct that 
requires remuneration advice to be given objectively and independently. PwC were appointed by the Remuneration Committee, 
following a robust tender process. The Committee is satisfied that the advice provided by PwC LLP in relation to remuneration 
matters is objective and independent. 

The Committee is satisfied that the members of the PwC LLP team do not have connections with the Company or its Directors which 
might impair their independence.

Summary of performance year ended 30 December 2021 (unaudited)

Net Rental Income
Adjusted Profit1
Adjusted Earnings per share1 
IFRS Loss for the period
Total dividend per share
Net Asset Value (NAV) per share
EPRA NAV per share
Group net debt
Net debt to property value

2021

£29.0m
£8.1m
6.8p
£(26.4)m
–
102p
102p
£185.3m
49%

20202
£34.1m
£11.0m
9.5p
£(203.4)m
–
150p
157p
£345.1m
65%

1  Adjusted Profit, Adjusted Earnings per share and EBITDA are as defined in the Glossary. Adjusted Profit incorporates profits from operating activities 

and excludes revaluation of properties and financial instruments, gains or losses on disposal, and other non-operational items. A reconciliation to the 
equivalent EPRA and statutory measures is provided in Note 9 to the financial statements.

2  2020 results have been restated for a prior year adjustment of £0.7 million in respect to the treatment of SaaS configuration costs as explained in 

Note1. 2020 Adjusted Profit has also been restated to reflect Snozone EBITDA performance measure.

96

capreg.comSingle total figure of remuneration for Directors (audited):
The table below sets out the remuneration received/receivable in relation to the year ended 30 December 2021. 

£’000

Salary/Fees1

Taxable 
benefits1,2

Other 
benefits1,2

Pension

Total  
fixed pay

Annual  
bonus8

Other9

Total  
variable pay8

Total  
pay

L Hutchings
S Wetherly
Total
D Hunter6
T Hales3, 4
G Muchanya5
I Krieger4
L Norval
N Sasse5
K Wadey4,7
L Whyte4
H Scott-
Barrett
Total
Total all

2021

429
282
711
140
21
–
51
43
–
48
48

2020 2021 2020 2021 2020 2021 2020
64
407
23
268
87
675
–
95
–
51
–
–
–
46
–
41
–
–
–
10
–
46

7
5
12
–
–
–
–
–
–
–
–

64
23
87
–
–
–
–
–
–
–
–

3
2
5
–
–
–
–
–
–
–
–

4
2
6
–
–
–
–
–
–
–
–

2
1
3
–
–
–
–
–
–
–
–

2021

499
308
807
140
21
–
51
43
–
48
48

2020 2021 2020
481 279
298 153
779 432
–
–
–
–
–
–
–
–

95
51
–
46
41
–
10
46

2021 
– 1,000
–
500
– 1,500
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

2020 

2021
– 1,279
–
653
– 1,932
–
–
–
–
–
–
–
–

2020

2021
– 1,778
–
961
– 2,739
140
21
–
51
43
–
48
48

2020

481
298
779
95
51
–
46
41
–
10
46

–
351

51
340
1,062 1,015

–
–
6

–
–
5

–
–
3

–
–
12

–
–
87

–
–

–
351

–
–
87 1,158 1,119 432

51
340 

–
–
–
–
– 1,500

–
–
–
–
– 1,932

–
351

51
–
–
340
– 3,090 1,119

1  Executive and Non-Executive Directors took a voluntary 20% reduction in salary or fees for the months of April, May and June 2020.Taxable benefits 
include private medical care and critical illness cover; other benefits include life insurance and permanent health insurance. Taxable benefits include 
the complete list required in paragraph 11(1)(a) of Schedule 8 of the Regulations. 

2  Taxable benefits include private medical care and critical illness cover; other benefits include life insurance and permanent health insurance. Taxable 

benefits include the complete list required in paragraph 11(1)(a) of Schedule 8 of the Regulations. 

3  T Hales retired and stepped down as a Director on 20 May 2021. As a result, he received a pro-rata sum up to his resignation date. 

4  T Hales, I Krieger, K Wadey and L Whyte receive(d) an additional fee of £5,000 per annum as members of the Audit and Remuneration Committees.  I 

Krieger receives a further fee of £5,000 as Senior Independent Director. 

5  G Muchanya and N Sasse, both appointed on 9 December 2019 as Growthpoint’s representatives, do not receive a fee.

6  D Hunter was appointed as a Non-Executive Director on 9 March 2020 and Chairman on 20 May 2020. 

7  K Wadey was appointed a Non-Executive Director on 20 October 2020.

8  Entries for 2021 represent the cash bonus element of the Combined Incentive Plan and does not include the element deferred into shares subject to 

relative TSR performance.

9  A one-off cash-based award was granted to Lawrence Hutchings (£1,000,000) and Stuart Wetherly (£500,000) on 1 November 2021, which will vest 

and become payable on 30 September 2023.

Basic salary increases for Executive Directors
Executive Directors have been awarded a pay rise of 2%, in line with the blanket increase provided to the wider workforce. 

L Hutchings
S Wetherly
C Staveley
H Scott-Barrett
K Ford

2022  
£’000

438
288
–
–
–

%
2.0
2.0
–
–
–

2021  
£’000

429
282
–
–
–

20201 
£’000

429
282
–
–
–

%
–
–
–
–
–

%
1.0
2.5
–
–
–

2019  
£’000

425
275
–
–
–

2018  
£’000

383
–
305
–
–

%
1
–
–
–
–

%
2.0
–
2.0
–
–

2017  
£’000

375
–
299
427
315

%
–
–
2.0
2.0
2.0

1  L Hutchings and S Wetherly took a voluntary 20% reduction in salary for the months of April, May and June 2020, the actual base salary received in 

2020 was £407k and £268k respectively.

97

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Report

Non-Executive Director fees
Non-Executive Director fees will increase by 2% in line with the increase provided to the salaries of Executive Directors and the wider 
workforce. This will result in a fee of £142,800 for the Chairman and £43,730 for Non-Executive Directors in 2022. No increase will 
be applied to the additional £5,000 per annum for being a member of the Audit and Remuneration Committees nor the additional 
£5,000 fee per annum paid to the Senior Independent Director.

George Muchanya and Norbert Sasse, in accordance with the terms of the Growthpoint Relationship agreement, do not receive a fee 
as Non-Executive Directors.

Combined Incentive Plan (CIP) (unaudited)
The number of awards and the performance periods for all outstanding CIP awards are summarised in the table below. 
The Company’s Clawback provisions apply during the holding period where the level of vesting may be reduced, including to nil. 
Awards granted in 2020 relate to 2019 performance, as disclosed in the 2019 Remuneration Report. No awards were granted in 
2021 as the CIP awards for the 2020 financial year were waived by the Executive Directors.

Date of  
Name
Award
L Hutchings 27.04.2020

No. of  
Type of  
awards2
award
191,201 Nil cost option

Face value at 
date of award 
£’0003
436

S Wetherly

27.04.2020

103,099 Nil cost option

235

Threshold/ Maximum  
vesting share price
1/3 of shares subject to median 
relative TSR performance2
1/3 of shares subject to median 
relative TSR performance2
1/3 of shares subject to median 
relative TSR performance2
1/3 of shares subject to median 
relative TSR performance2
1/3 of shares subject to median 
relative TSR performance2
1/3 of shares subject to median 
relative TSR performance2

End of 
performance 
period
01.01.2023

Holding  
period
2 years

01.01.2024

1 year

01.01.2025

–

01.01.2023

2 years

01.01.2024

1 year

01.01.2025

–

1 

Includes dividend equivalent shares subsequently awarded in 2020.

2  Calculated based on average Market Value of a Share over the final nine Dealing Days to 30 December 2019: 253.67 pence.

3  Shares will vest subject to the performance underpin of median relative Total Shareholder Return against a retail property comparator group.

Dividend equivalents:
Whenever a dividend or other cash distribution is paid by the Company in respect of Shares, the number of Shares subject to each 
Unvested Share Award (as at the time the dividend or other cash distribution is paid) shall be increased by such number of whole 
Shares (rounded down to the nearest whole number) as outlined in the CIP Rules.

98

capreg.com2021 Combined Incentive Plan and achievement of objectives (audited):

L Hutchings
S Wetherly

Maximum CIP 
opportunity 
as % of salary
300%
250%

% of  
objectives 
achieved
65%
65%

Effective % 
of maximum 
achieved
195%
163%

Cash bonus 
payable 
£’000 
279
153

Deferred 
share award
£’000
558
305

Deferred share awards are subject to the individual remaining in continuing employment (unless they qualify as a good leaver). Up to 
100% of deferred shares will lapse if median relative TSR performance is not achieved. 

The annual Combined Incentive Plan criteria for 2021 were determined with a weighting of 80% for Financial Objectives and 20% on 
Operational and Strategic objectives.

Group Objectives: Financial Targets (80%)

Performance
Measure

Adjusted Profit

Net Rental Income
Rent Collection including deferrals
Cost Management (Central Costs)
Balance Sheet management – based on 
reducing the Group’s Net Loan to Value ratio
Total

Threshold

Maximum

Required 
performance 
H1 – £4.2m
H2 – £4.2m
H1 – £15.6m
H2 – £14.7m
88%
7.8

60

% of bonus

2.5%

2.5%
2.5%
5%

7.5%
20%

% of bonus

10%

10%
10%
20%

30%
80%

Required 
performance 
H1 – £5.2m
H2 – £6.3m
H1 – £19.0m
H2 – £17.3m
95%
7.0

47.5

Actual  
achieved
H1 – £2.3m
H2 – £5.8m
H1 – £13.4m
H2 – £15.6m
92%
£7.5m
Net LTV = 
49%

Payout as  
% of max.

4.1%

2.5%
6.8%
10.6%

27.3%
51.4%

Group Objectives: Operating Metrics (10%)

Performance Measure
Operating metrics

% of bonus
10%

Required performance
5% based on Footfall 
outperforming the national index 
by at least 0.5%
5% based on leasing 
performance against ERV and 
Previous Passing Rent

Actual achieved 
Outperformed the  
national index by 5.7%

Payout as % of max.
10%

143 new leases and renewals signed 
at average premium to previous 
rent of 7.3% and to ERV of 15.6%

Total

10%

10%

99

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Report

Group Objectives: Implementation of Strategy (10%)
In assessing the performance against strategy, the Committee considered the following:

•  Completion of equity raise and debt restructuring – acquired £100 million of debt for £81 million, partly funded by new debt of 
£35 million meaning an effective discount of 29%. Loan restructuring agreed as part of the transaction providing extended loan 
term and two-year covenant waivers. New equity underwritten by Growthpoint at an approximate 10% discount to the 30-day 
VWAP and in line with the previous day’s closing share price hence relatively mitigating the dilutive impact to shareholders who 
did not participate. Transaction was favourably received by equity analysts and key stakeholders and shareholders.

•  Walthamstow residential receipt – completed the critical milestone of planning consent facilitating the anticipated capital receipt 

in Q2 2022.

•  Remerchandising in line with Community Centre strategy – relet part or whole of all three Debenhams units within the portfolio. 
Advanced agreement for lease on Ilford medical centre and exchanged on new NHS diagnostics centre in Wood Green. Opened 
new Lidl supermarket in Luton.

•  Disposal of non-core assets – further reduced leverage by completing disposals of Edmonds Parade in Hemel and Maidstone 

House offices in Maidstone in line with prevailing book value. 

In consideration of the significant progress made, most critically in respect of the completion of equity raise and debt restructuring, 
the Committee concluded to award a maximum payout of 10%.

Overall Committee Assessment of Combined Incentive Plan Payment
The Committee carefully considered the performance against the Financial Targets and determined that the formulaic outturn 
would be 51.4% out of a maximum of 80%. The Committee then reviewed performance against the Operating Metrics and noted 
that these had been exceeded, resulting in a payment of 10% out of 10%. Finally the Committee considered the Implementation of 
Strategy and noted that performance here had also been very strong, resulting in a payment of 10% out of 10%. Taking into account 
the challenges faced during the year, whilst the Committee were broadly satisfied that the formulaic out-turn of 71.4% reflected 
performance during the year, it was determined that a bonus of 65% of the overall maximum was more appropriate. The Committee 
therefore exercised its discretion to reduce the formulaic outturn such that a payment of 65% of maximum was awarded.

CIP Objectives
The Committee will continue to set stretching performance targets based on the Group’s key financial performance metrics which 
form at least 70% of the metrics used. The remaining 30% will be subject to strategic and operational measures, providing a link 
between financial and strategic outturns. 

Adjusted Profit
Net Rental Income
Rent collection
Cost management
Balance sheet resilience
Total Financial:
Operating metrics

Footfall against benchmark
Leasing performance

Strategy Implementation including ESG performance
Total Operational and Strategic:

% of max.
15%
15%
10%
15%
15%
70%
10%

20%
100%

Payout levels for threshold performance will remain controlled at a minimum of 25% of the CIP and maximum payout will represent 
“exceptional performance”. Target performance levels of payout will be at 50%.

Detailed targets have not been disclosed due to their commercially sensitive nature. The targets and the extent to which they have 
been achieved will be published in full in the 2022 Directors’ Remuneration Report. 

100

capreg.comLong-Term Incentive Plan (audited):
Vesting of April 2018 LTIP issue
The performance period for the April 2018 LTIP issue ended during 2021. Nil awards qualified for vesting as the performance 
conditions were not met. 

The actual performance against target of the April 2018 issue was:

Performance condition
Total Shareholder Return relative  
to the FTSE 350 Real Estate Index

Average Annual Growth in  
Adjusted Profit Per Share

Total Property Return relative to the IPD  
UK Retail Quarterly Property Index

Calculation
Total Shareholder Return relative to FTSE 350 Real Estate 
(3 Years to 18 April 2021) 
Threshold – outperform index 
Maximum – Index + 12% 
Actual – C&R 20.0 v Index 104.0 
Adjusted Profit per Share (Financial Years 2018–2020) 
Threshold – 5% per annum average growth 
Maximum – 10%  
Actual – -28.1% 
Relative Property Return to the UK IPD 
(3 Years from 31 December 2017) 
Threshold – outperform index 
Maximum – Index + 1.2% 
Actual – C&R –15.8%% v Index –6.24% 

Conclusion
Below index

Vesting
0%

Below target

0%

Below index

0%

Total

0%

Exercise of April 2016 LTIP issue – Stuart Wetherly exercised 5,292 share options on 17 December 2021 at nil cost. 2,487 shares were 
sold to settle the tax liability crystallising resulting in a net increase in Stuart’s holding of 2,805 shares.

No LTIP awards were left outstanding at the year ended 30 December 2021.

Long-Term Retention Award (audited):
The number of awards and the performance periods for all outstanding Retention Awards are summarised below.

November 2021 Award
Lawrence Hutchings was granted a cash award of £1,000,000 on 1 November 2021 with the sole condition of remaining in continued 
employment and not being subject to disciplinary or performance procedures at the payment date. 

Stuart Wetherly was granted a cash award of £500,000 on 1 November 2021 with the sole condition of remaining in continued 
employment and not being subject to disciplinary or performance procedures at the payment date.

The November 2021 cash-based Long-Term Retention Awards will be paid once the awards vest and become payable on 30 
September 2023. 

The Company’s Clawback provisions will apply, where the level of vesting may be reduced, including to nil. Malus provisions will apply 
to allow the Remuneration Committee to reduce the payment under a Long-Term Retention Award if any of the circumstances set 
out above occur prior to the payment of the Long-Term Retention Award.

Deferred Bonus Share Scheme awards (audited):
Exercise of May 2019 Deferred Bonus Share Scheme issue
Lawrence Hutchings exercised 5,636 share options on 17 December 2021 at nil cost. 2,649 shares were sold to settle the tax liability 
crystallising resulting in a net increase in Lawrence’s holding of 2,987 shares.

No Deferred Bonus Share awards were left outstanding at the year ended 30 December 2021.

Exit payments and payments to past Directors (audited)
No exit payments were awarded to Directors in 2021. Neither were any payments made to past Directors.

101

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Report

Performance graph
The graph below illustrates the Company’s Total Shareholder Return (i.e. share price growth plus dividends paid) performance 
compared to the FTSE All Share and FTSE 350 Real Estate indices as these indices provide a measure of a sufficiently broad equity 
market against which the Company considers that it is suitable to compare itself. The graph shows how the total return on a £100 
investment in the Company made on 30 December 2011 would have changed over the ten-year period measured, compared with 
the total return on a £100 investment in the comparable indices. 

250

Capital & Regional plc

FTSE All-Share

FTSE Real Estate

200

150

100

50

0

D e c-11

D e c-12

D e c-13

D e c-14

D e c-15

D e c-16

D e c-17

D e c-18

D e c-19

D e c-2 0

D e c-21

The table below sets out the total remuneration of the Chief Executive, over the same period as the Total Shareholder Return graph. 
The quantum of Annual Incentive awards granted each year and long-term incentive vesting rates are given as a percentage of the 
maximum opportunity available.

2012 
£’000

2013 
£’000

2014 
£’000

2015 
£’000

2016 
£’000

2017 
£’000

2018 
£’000

2019 
£’000

2020 
£’000

2021 
£’000

n/a

765

n/a

n/a

651

n/a

n/a

833

n/a

n/a

n/a

796

2,112

393

564

–

–

752

718

481

778

n/a

n/a

45%

53%

51%

–

–

–

65%

69%

40%

85%

70%

70%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

–

–

–

–

–

91.85% 35.26%

n/a

n/a

n/a

n/a

Total remuneration  
(L Hutchings)
Total remuneration 
(H Scott-Barrett)
Annual bonus (% of max) 
(L Hutchings)
Annual bonus (% of max) 
(H Scott-Barrett)
LTIP vesting (% of max)  
(L Hutchings)
LTIP vesting (% of max)  
(H Scott-Barrett)

102

capreg.comAnnual change in pay for Directors versus the wider workforce in 2021
The percentage change in the remuneration of Directors between 2019 and 2021 compared to that of employees generally is 
included below. The year-on-year movement in salary for Directors and employees reflects the annual review implemented in 
January 2021. No bonuses were paid to employees and no incentive payments made to Executive Directors in respect of 2020. Non-
Executive Directors do not receive any benefits.

2019

Employee 
Group

L Hutchings

S Wetherly

H Scott-
Barrett T Hales

I Krieger G Muchanya3 L Norval N Sasse3

L Whyte W Hamman

Executive Directors

Non-Executive Directors

n/a
Salary
n/a
Bonus 
Benefits No change No change No change

2%
9.7%1

11%
(28%)

n/a
–
–

2%
–
–

2%
–
–

No 
change
–
–

–
–
–

–
–
–

2% No change
–
–

–
–

Employee 
Group
1%
(100%)

S Wetherly
2020
2.5%
Salary
Bonus 
(100%)
Benefits No change No change No change

L Hutchings
1%
(100%)

Employee 
Group
–
n/a2

L Hutchings S Wetherly
2021
–
Salary
n/a2
Bonus
Benefits No change No change No change

–
n/a2

Executive Directors

Non-Executive Directors

D Hunter T Hales
1%
– 
– 

n/a
– 
– 

I Krieger G Muchanya3 L Norval N Sasse3 K Wadey
n/a
– 
– 

1%
– 
– 

1%
– 
– 

–
– 
– 

–
– 
– 

Executive Directors

Non-Executive Director

D Hunter
–
–
–

I Krieger G Muchanya3
–
–
–

–
–
–

N Sasse3
–
–
–

K Wadey
–
–
–

L Whyte
1%
– 
– 

L Whyte
–
–
–

1  Calculated on a like-for-like basis with reference to employees of Capital & Regional plc and Capital & Regional Property Management Limited who 

have been at the Companies for the entirety of the current and prior years. 

2  No bonuses were paid in 2020 and hence the percentage change cannot be calculated.

3  G Muchanya and N Sasse do not receive a fee.

Chief Executive pay ratio
The Company has fewer than 250 employees and is therefore not required to disclose the ratio between the Chief Executive’s pay 
and the pay of other employees in the Company, as outlined in the Companies (Miscellaneous Reporting) Regulations 2018. However, 
the ratio of the Chief Executive’s pay to the average employees’ pay is taken into consideration when setting Executive remuneration 
and for full transparency we therefore disclose the ratio of the salary of the Chief Executive to the average employee salary 
(excluding Directors) which was 6.3:1 (£429,000: £68,282).

1  Calculated with reference to employees of Capital & Regional plc and Capital & Regional Property Management.

Relative importance of spend on pay compared to distributions to shareholders

Executive Director’s remuneration1
Employee costs (per Note 7 of the financial statements)
Dividends paid (Total of Interim and Final Dividend for the respective year)

2021  
£m

1.2
11.1
–

2020  
£m
0.8
8.7
–

%
59%
28%
–

1  L Hutchings and S Wetherly took a voluntary 20% reduction in salary for the months of April, May and June 2020 and awards under the Combined 

Incentive Plan were waived in 2020.

103

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCERemuneration CONTINUED

Directors’ Remuneration Report

Directors’ service agreements and letters of appointment 

Name

Unexpired term of appointment

Date of service agreement

Notice period

Potential termination payment

Executive Directors

L Hutchings

S Wetherly

Non-Executive Directors
D Hunter
I Krieger
L Whyte
G Muchanya
N Sasse
K Wadey

Rolling contract

13 June 2017

12 months

Rolling contract

11 March 2019

12 months

Rolling contract
Rolling contract
Rolling contract
Rolling contract
Rolling contract
Rolling contract

Date of initial appointment
9 March 2020
1 December 2014
1 December 2015
9 December 2019
9 December 2019
20 October 2020

6 months
No notice
No notice
No notice
No notice
No notice

12 months’ salary  
and benefits value
12 months’ salary  
and benefits value

None
None
None
None
None
None

Non-Executive Directors are all appointed on rolling contracts with no notice period save for David Hunter who as Chairman has a 
six-month notice period. All Directors stand for re-election annually and Board appointments automatically terminate in the event of 
a Director not being re-elected by shareholders. Copies of the Directors’ service agreements are available to view, upon appointment, 
at the Company’s registered office.

External appointments
Executive Directors may accept external appointments as Non-Executive Directors of other companies and retain any related fees 
paid to them, subject to the approval of the Board in each case. During the year ended 30 December 2021, Stuart Wetherly served as 
Trustee and Honorary Treasury of the London Wildlife Trust. On 9 October 2021, he resigned from his position having served a term 
of six years. No fee was received for this appointment.

Workforce engagement 
The Committee is regularly updated on workforce pay and benefits throughout the Group and considers workforce remuneration as 
part of the review of Executive remuneration. The Committee did not engage directly with employees in regard to Executive pay but 
reviews feedback from employee surveys and takes this into account when setting pay. At a Town Hall meeting on 5 November 2021, 
through Executive management, employees were made aware of the shareholder resolution to approve the Long-Term Retention 
Awards to the Executive Directors. Wider Executive remuneration was also explained in respect of the potential changes to be made 
to the existing Executive Remuneration Policy for tabling at the Company’s 2022 AGM.

The Committee is also tasked with overseeing major changes in employee benefit structures. It has responsibility for the 
remuneration of the members of the Group Senior Leadership Team and is therefore able to ensure that the remuneration 
decisions made in respect of the Executive Directors are made with consideration of, and in line with, senior management and other 
employees. The Committee also reviews the proposed pay awards and bonus payments made to the wider workforce to ensure 
alignment and consistency with the principles set in determining Executive pay, noting that the bonus pool provided for staff was in 
line with that paid in 2019.

Interests in shares (audited)
The Directors and, where relevant, their connected persons (within the meaning of Section 252 of the Companies Act 2006), were 
beneficially interested in the ordinary share capital of the Company at the dates shown in the table. This excludes unvested CIP share 
awards; these are disclosed separately on page 101.

D Hunter
L Hutchings
S Wetherly
T Hales1
I Krieger
G Muchanya
L Norval2
N Sasse
K Wadey
L Whyte

1  Shares held at date of retirement on 20 May 2021.

2  Shares held at date of resignation on 16 December 2021.

104

30 December 
2021 Shares

105,442
12,017
35,603
45,265
17,032
–
10,313,718
62,187
–
31,115

30 December 
2020 Shares
71,285
6,105
22,174
45,265
11,515
–
10,313,718
42,042
–
27,029

capreg.com 
Louis Norval is beneficially interested in the shares registered in the name of MStead Limited and PDI Investment Holdings Limited. 
George Muchanya and Norbert Sasse, by virtue of being the nominated representative Directors of Growthpoint, are connected to 
the Growthpoint shareholdings but do not directly have a personal beneficial interest in any of these holdings.

There were no changes to Directors’ shareholdings from 30 December 2021 to 13 April 2022, being the latest practicable date prior to 
the issue of this Report.

Executive share ownership (audited)
All Executive Directors are expected to build a shareholding to at least 2 x basic annual salary value, based on current market value 
or the aggregate purchase price of the shares, over a five-year period.

There is no set timescale for Executive Directors to reach the prescribed target but they are expected to retain net shares received on 
the vesting of long-term incentive awards until the target is achieved. Shares that count towards the holding guideline are unfettered 
and beneficially owned by the Executive Directors and their connected persons. 

Executive Directors
L Hutchings
S Wetherly

Time from appointment 
as Executive Director
4 year 6 months
2 year 9 months

Target  
% of salary
200
200

Target  
currently met?
No
No

Post-cessation shareholding requirements
There is a 200% base salary post-cessation of employment shareholding requirement for two years. Shares awarded but subject to 
further deferral periods or performance conditions are included for the purposes of the calculation.

Committee evaluation
The Committee reviewed its performance with Board members and other participants, including through the annual Board 
evaluation.

Consultation and shareholders’ views
In 2019, Tony Hales, the Committee Chair, engaged extensively with shareholders during the development of the 2019 Remuneration 
Policy. The Chair corresponds with shareholders and also engages with ISS and the Investment Association.

Shareholder voting on the Directors’ Remuneration Policy, which was tabled at the 16 May 2019 AGM, was as follows:

Resolution
To approve the Directors’ 
Remuneration Policy

For

% For

Against

% Against

Total Shares 
Voted

% Shares 
Voted

Votes 
Withheld

458,092,583

87.78%

63,784,926

12.22% 521,877,509

71.85%

25,932,411

Shareholder voting on the Directors’ Remuneration Report, which was tabled at the 20 May 2021 AGM, was as follows:

Resolution
To approve the Directors’ 
Remuneration Report

For

% For

Against

% Against

Total Shares 
Voted

% Shares 
Voted

Votes 
Withheld

82,908,367

99.66%

282,881

0.34%

83,191,248

74.40%

239,742

Shareholder voting on the Long-Term Retention Awards, which was tabled at the 1 November 2021 EGM, was as follows:

Resolution
To approve the Long-Term 
Retention Awards

For

% For

Against

% Against

Total Shares 
Voted

% Shares 
Voted

Votes 
Withheld

74,164,267

93.56

5,107,522

6.44

79,272,149

70.97

84,550

LAURA WHYTE 
CHAIR OF REMUNERATION COMMITTEE

105

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEDirectors’ Report

At 30 December 2021, the Company does not 
have sufficient distributable reserves to declare 
a dividend. The Company plans to undertake a 
capital reduction exercise for which it will seek 
shareholder approval at the 2022 AGM in order to 
create distributable reserves.

Property Income Distributions (PIDs)
As a UK REIT, Capital & Regional plc is exempt 
from corporation tax on rental income and gains 
on UK investment properties but is required to 
pay Property Income Distributions (PIDs). UK 
shareholders will be taxed on PIDs received at 
their full marginal tax rates. A REIT may in addition 
pay normal dividends. 

For most shareholders, PIDs will be paid after 
deducting withholding tax at the basic rate. 
However, certain categories of UK shareholder 
are entitled to receive PIDs without withholding 
tax, principally UK resident companies, UK public 
bodies, UK pension funds and managers of ISAs, 
PEPs and Child Trust Funds. Further information 
on UK REITs is available on the Company’s website, 
including a form to be used by shareholders 
to certify if they qualify to receive PIDs without 
withholding tax. 

PIDs paid to shareholders on the South African 
share register are subject to UK withholding tax at 
20%. South African shareholders may apply to Her 
Majesty’s Revenue and Customs after payment of 
the PID for a refund of the difference between the 
20% withholding tax and the prevailing UK/South 
African double tax treaty rate. Other overseas 
shareholders may be eligible to apply for similar 
refunds of UK withholding tax under the terms of 
the relevant tax treaties.

Business review
Information on the Group’s business, which is 
required by section 417 of the Companies Act 
2006, can be found in the Strategic Report on 
pages 1 to 63 which is incorporated into this 
report by reference. This includes our statutory 
reporting on greenhouse gas emissions. A report 
on corporate governance and compliance with the 
provisions of the 2018 UK Corporate Governance 
Code and Disclosure and Transparency Rules, 
which forms part of this Directors’ Report, is set 
out on pages 68 to 69.

The results for the year are shown in the Group 
income statement on page 122. The use of 
financial derivatives is set out in Note 19 to the 
financial statements.

The purpose of this Annual Report is to provide 
information to the members of the Company. 
The Annual Report contains certain forward-
looking statements with respect to the operations, 
performance and financial condition of the 
Group. By their nature, these statements involve 
uncertainty since future events and circumstances 
can cause results and developments to differ 
materially from those anticipated. The forward-
looking statements reflect knowledge and 
information available at the date of preparation of 
this Annual Report and the Group undertakes no 
obligation to update them. Nothing in this Annual 
Report should be construed as a profit forecast.

Dividends
No interim dividend was paid in 2021 (2020: Nil). 

Mindful of having recently raised new equity and 
to help reduce debt levels and maximise cash 
flexibility, the Group has taken the decision to 
not declare a Final dividend. Subject to market 
conditions, it is the Company’s intention to resume 
paying dividends from the second half of the 
financial year ending 2022 in line with its previous 
dividend policy which was to distribute on a semi-
annual basis (in the approximate proportions of 
45/55 and in that order in respect of each financial 
year) not less than approximately 90 per cent of 
the Company’s EPRA earnings.

A UK REIT is expected to pay dividends (PIDs) of at 
least 90 per cent of its taxable profits from its UK 
property rental business by the first anniversary 
of each accounting date. As a consequence of 
not having paid a dividend since June 2020, the 
Group did not meet the minimum PID distribution 
requirement for 2019 or 2020. The Group had 
agreed with HMRC a 12-month extension to the 
2019 deadline until the end of 2021, but having 
not paid a dividend during 2021, the Group paid 
£2.5 million in December 2021 to settle the tax 
outstanding on the estimated shortfall of £13.0 
million in respect of the 2019 and 2020 financial 
years. This brings the Group effectively up to date 
in its REIT compliance. 

106

capreg.comDirectors
The names and biographical details of the present 
Directors of the Company are given on pages 
64 to 65. Tony Hales’ resignation was effective 
from 20 May 2021 and Louis Norval’s from 15 
December 2021. All other Directors served for the 
full year. Ian Krieger assumed the role of Senior 
Independent Director on 20 May 2021. 

All current Directors will retire and being eligible, 
offer themselves for re-election at the 2022 Annual 
General Meeting. 

Directors’ interests in the share capital and equity 
of the Company at the year-end are contained in 
the Directors’ Remuneration Report on page 104. 
There were no contracts of significance subsisting 
during or at the end of the year in which a Director 
of the Company was materially interested. No 
Director had a material interest in the share capital 
of other Group companies during the year.

Pursuant to the Growthpoint Relationship 
Agreement that the Company entered into in 
2019, the Company agrees, upon request, to 
appoint two Non-Executive Directors nominated by 
Growthpoint to the Board for so long as they own 
20% or more of the issued ordinary capital in the 
Company and one Non-Executive Director to the 
Board if they own less than 20%, but not less than 
15%. George Muchanya and Norbert Sasse are the 
Growthpoint Nominated Non-Executive Directors.

All other Directors are appointed in a personal 
capacity.

The Company maintains insurance for the 
Directors in respect of liabilities arising from the 
performance of their duties. 

Listing Rule 9.8.4R disclosures
The following table sets out where disclosures required in compliance with Listing Rule 9.8.4R are located.

Interest capitalised and tax relief
Details of long-term incentive schemes
Waiver of emoluments by a Director
Waiver of future emoluments by a Director
Non pre-emptive issues of equity for cash
Non pre-emptive issues of equity for cash by major 
subsidiary undertakings
Parent company participation in a placing by a listed 
subsidiary
Contracts of significance
Provision of services by a controlling shareholder
Shareholder waivers of dividends

Shareholder waivers of future dividends

Agreements with controlling shareholders

n/a
Pages 86 to 105
Pages 97 to 98
Pages 97 to 98
n/a
n/a

n/a

n/a
n/a
Shares held by Employee Share 
Ownership Trust – see section below
Shares held by Employee Share 
Ownership Trust – see section below
Page 108

Substantial shareholdings 
As at 30 December 2021 (the accounting reference date of this report), the Company was notified of the 
following interests in its issued ordinary share capital:

Growthpoint Properties Limited
Black Crane Capital
Mstead Limited
Peens Family Holdings

No. of shares
100,505,493
6,902,813
5,742,052
4,975,494

%
60.77
4.17
3.47
3.01

As at 4 April 2022 (the latest practicable date prior to the issue of this report), the Company has been 
notified of the following interests in its issued ordinary share capital:

Growthpoint Properties Limited
Black Crane Capital
Mstead Limited
Peens Family Holdings

Mstead Limited is part of the Homestead Group of investors.

No. of shares
100,505,493
6,902,813
5,742,052
4,996,494

%
60.77
4.17
3.47
3.02

107

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCE 
 
 
 
Directors’ Report CONTINUED

Shares held by Employee Share 
Ownership Trust
At 30 December 2021, the Capital & Regional 
Employee Share Ownership Trust held 31,876 
shares in the Company. The shares held by the 
Trust are registered in the nominee name, Forest 
Nominees Limited, and a dividend waiver is in 
place to cover the entire holding.

Purchase of own shares
The Company did not make any purchases of its 
own shares during 2021 or up to 13 April 2022 
being the latest practicable date prior to the issue 
of this report. 

The Company was authorised by shareholders at 
the 2021 AGM held on 20 May 2021 to purchase 
up to a maximum of 10.0% of its ordinary shares 
in the market. This authority will expire at the 
2022 AGM and the Directors will be seeking a new 
authority for the Company to purchase its ordinary 
shares. This will only be exercised if market and 
financial conditions make it advantageous to 
do so. 

Share capital 
As at 30 December 2021, the Company’s total 
issued share capital was 165,399,863 ordinary 
shares of 10 pence each, all with equal voting 
rights. The changes in the Company’s Issued share 
capital during 2021 are detailed in Note 20 to the 
financial statements. 

The Company has a Secondary Listing of shares 
on the Johannesburg Stock Exchange (JSE). At 
30 December 2021, 7,690,574 of the Company’s 
shares were held on the JSE share register 
representing 4.7% of the total shares in issue.

Controlling shareholder
Growthpoint, through its nominees, holds 60.8% 
of the issued share capital of the Company. The 
Relationship Agreement, entered into on 17 
October 2019, incorporates those terms required 
by the Listing Rules as a result of Growthpoint 
becoming a controlling shareholder. It remains 
effective as long as Growthpoint and any of its 
nominees hold at least 20% of the voting rights 
in the Company. The Relationship Agreement 
provides various rights including the ability to 
appoint two Non-Executive Directors nominated 
by Growthpoint to the Board for so long as they 
own 20% or more of the issued ordinary capital 
in the Company and one Non-Executive Director 
to the Board if they own less than 20%, but not 
less than 15%. The Directors believe that the 
terms of the Relationship Agreement enable the 
Group to carry on its business independently 
of Growthpoint. A copy of the Relationship 
Agreement is available on the Company’s website 
at capreg.com. 

Change in control
The Group’s £39 million debt facility in respect 
of The Exchange Centre, Ilford allows the lender 
to potentially demand repayment of the facility 
with 120 days’ notice following an individual or 
entity taking control of 50% or more of Capital & 
Regional plc’s shares. 

In addition, certain potential tax liabilities could be 
crystallised in some circumstances where there 
are varying degrees of change of ownership of the 
Group’s shares.

Furthermore, the Group could lose its status as a 
REIT as a result of the actions of third parties (for 
example, in the event of a successful takeover by 
a company that is not a REIT and which does not, 
unlike Growthpoint Properties Limited, qualify as 
an “institutional investor” for REIT purposes) or 
due to a breach of the close company condition 
if it is unable to remedy the breach within a 
specified period.

Articles of Association
The rules governing the appointment and 
replacement of Directors are contained in the 
Company’s Articles of Association. Changes to 
the Articles of Association must be approved by 
shareholders in accordance with the legislation in 
force from time to time.

Human rights
The Group operates in the UK and Jersey and, as 
such, is subject to the European Convention on 
Human Rights and the UK Human Rights Act 1998.

The Group respects all human rights and in 
conducting its business, the Group regards those 
rights relating to non-discrimination, fair treatment 
and respect for privacy to be the most relevant 
and to have the greatest potential impact on its 
key stakeholder groups of customers, employees 
and suppliers.

The Board has overall responsibility for ensuring 
the Group upholds and promotes respect for 
human rights. The Group seeks to anticipate, 
prevent and mitigate any potential negative 
human rights impacts as well as enhance positive 
impacts through its policies and procedures 
and, in particular, through its policies regarding 
employment, equality and diversity, treating its 
stakeholders and customers fairly and information 
security. Group policies seek to ensure that 
employees comply with the relevant legislation 
and regulations in place to promote good practice. 
The Group’s policies are formulated and kept 
up to date and communicated to all employees 
through the Staff Policy Manual. The Group has 
not been made aware of any incident in which the 
organisation’s activities have resulted in an abuse 
of human rights.

108

capreg.comAuditor’s information
The Directors who held office at the date of 
approval of this Directors’ Report confirm that, so 
far as they are each aware, there is no relevant 
audit information of which the Company’s Auditor 
is unaware; and each Director has taken all the 
steps that they ought to have taken to make 
themselves aware of any relevant audit information 
and to establish that the Company’s Auditor is 
aware of that information. This confirmation is 
given, and should be interpreted, in accordance 
with the provisions of s418 of the Companies Act 
2006. A resolution to reappoint Deloitte LLP as 
the Company’s Auditor will be proposed at the 
forthcoming Annual General Meeting.

Annual General Meeting
The Company’s Annual General Meeting is due to 
be held on the 19 May 2022. The Notice of Annual 
General Meeting 2022, accompanies this report, 
which accounts for and explains the business 
to be covered at the Annual General Meeting of 
the Company.

The Directors Report was approved by the Board 
of Directors on 13 April 2022 and is signed on its 
behalf by:

STUART WETHERLY 
COMPANY SECRETARY

13 April 2022

Registered Company name: Capital & Regional plc  
Registered Company number: 01399411  
Registered office: 22 Chapter Street, London, 
SW1P 4NP

Employees
The Group is committed to a policy that treats 
all of its employees and job applicants equally. 
No employee or potential employee receives 
less favourable treatment or consideration on 
the grounds of race, colour, religion, nationality, 
ethnic origin, sex, sexual orientation, marital 
status, or disability. Nor is any employee or 
potential employee disadvantaged by any 
conditions of employment or requirements of the 
Group that cannot be justified, as necessary, on 
operational grounds. 

We give full consideration to applications for 
employment from disabled persons where the 
requirements of the job can be adequately 
fulfilled by people with disabilities. We endeavour 
to retain the employment of, and arrange 
suitable retraining for, any employee who 
becomes disabled during their employment as 
well as providing training, career development 
and promotion to disabled employees wherever 
appropriate.

During the year, the Group maintained 
arrangements to provide employees with 
information on matters of concern to them, 
to regularly consult employees for views on 
matters affecting them, to encourage employee 
involvement in the Group’s performance through 
share schemes, and to make all employees aware 
of financial and economic factors affecting the 
performance of the Group.

At 30 December 2021, the total number of 
employees was as follows:

Employees 
Directors
Senior Leadership 
Team 
Employees –  
Support Office
Employees – Assets
Employees – Snozone

Male
6

Female
2

Total
8

4

2

6

20
21
152

22
42
124

42
63
276

Political donations

The Group has not made any political donations 
during the year and intends to continue its policy 
of not doing so for the foreseeable future.

109

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEDirectors’ Responsibilities Statement

The Directors are responsible for keeping 
adequate accounting records that are sufficient to 
show and explain the Company’s transactions and 
disclose with reasonable accuracy at any time the 
financial position of the Company, and to enable 
them to ensure that the financial statements and 
the Directors’ Remuneration Report comply with 
the Companies Act 2006. They are also responsible 
for safeguarding the assets of the Company 
and hence for taking reasonable steps for the 
prevention and detection of fraud and other 
irregularities. 

The Directors are responsible for the maintenance 
and integrity of the corporate and financial 
information included on the Company’s website. 
Legislation in the UK governing the preparation 
and dissemination of financial statements may 
differ from legislation in other jurisdictions.

Directors’ responsibilities statement
We confirm that to the best of our knowledge:

• 

• 

• 

the financial statements, prepared in 
accordance with the relevant financial 
reporting framework, give a true and fair 
view of the assets, liabilities, financial position 
and profit or loss of the Company and the 
undertakings included in the consolidation 
taken as a whole; 

the Strategic Report includes a fair review 
of the development and performance of the 
business and the position of the Company and 
the undertakings included in the consolidation 
as a whole, together with a description of the 
principal risks and uncertainties that they 
face; and

the Annual Report and financial statements, 
taken as a whole, are fair, balanced and 
understandable and provide the information 
necessary for shareholders to assess the 
Company’s performance, business model and 
strategy.

This responsibility statement was approved by the 
Board of Directors on 13 April 2022 and is signed 
on its behalf by:

LAWRENCE HUTCHINGS 
CHIEF EXECUTIVE

STUART WETHERLY 
GROUP FINANCE DIRECTOR

The Directors are 
responsible for preparing 
the Annual Report and 
the financial statements in 
accordance with applicable 
law and regulations. 

Company law requires the Directors to prepare 
financial statements for each financial year. Under 
that law the Directors are required to prepare 
the Group financial statements in accordance 
with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union and 
Article 4 of the IAS Regulation and have elected to 
prepare the parent Company financial statements 
in accordance with FRS 101, as published by 
the Financial Reporting Council, and applicable 
law in the United Kingdom. Under company law 
the Directors must not approve the financial 
statements unless they are satisfied that they give 
a true and fair view of the state of affairs of the 
Company and of the profit or loss of the Company 
for that year. 

In preparing the parent Company financial 
statements, the Directors are required to:

• 

select suitable accounting policies and then 
apply them consistently;

•  make judgments and accounting estimates 

that are reasonable and prudent;

• 

state whether applicable UK Accounting 
Standards have been followed, subject to any 
material departures disclosed and explained in 
the financial statements; and

•  prepare the financial statements on the going 
concern basis unless it is inappropriate to 
presume that the Company will continue in 
business.

In preparing the Group financial statements, 
International Accounting Standard 1 requires that 
Directors:

•  properly select and apply accounting policies;

•  present information, including accounting 

policies, in a manner that provides relevant, 
reliable, comparable and understandable 
information; 

•  provide additional disclosures when 

compliance with the specific requirements 
in IFRSs are insufficient to enable users 
to understand the impact of particular 
transactions, other events and conditions on 
the entity’s financial position and financial 
performance; and 

•  make an assessment of the Company’s ability 

to continue as a going concern.

110

capreg.comIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS
1. Opinion

In our opinion:

• 

• 

• 

the financial statements of Capital & Regional plc (the ‘parent Company’) and its subsidiaries (the ‘Group’) give a true and fair 
view of the state of the Group’s and of the parent Company’s affairs as at 30 December 2021 and of the Group’s loss for the 
year then ended;

the Group financial statements have been properly prepared in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards (IFRSs) as 
adopted by the European Union;

the parent Company financial statements have been properly prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and

• 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

• 

• 

• 

• 

• 

• 

the consolidated income statement;

the consolidated statement of comprehensive income;

the consolidated and parent Company balance sheets;

the consolidated and parent Company statements of changes in equity;

the consolidated cash flow statement; and

the related notes 1 to 32 and parent Company related notes A to F.

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law 
and international accounting standards in conformity with the requirements of the Companies Act 2006 and IFRSs as adopted by 
the European Union. The financial reporting framework that has been applied in the preparation of the parent Company financial 
statements is applicable law and United Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework” (United 
Kingdom Generally Accepted Accounting Practice).

2. Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial statements 
section of our report. 

We are independent of the Group and the parent Company in accordance with the ethical requirements that are relevant to our audit 
of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as applied to listed public 
interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. The non-audit services 
provided to the Group for the year are disclosed in note 6 to the financial statements. We confirm that the non-audit services prohibited 
by the FRC’s Ethical Standard were not provided to the Group or the parent Company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

111

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

3. Summary of our audit approach

Key audit 
matters

The key audit matters that we identified in the current year were:

•  Valuation of investment properties.

•  Going concern.

• 

Impairment of parent Company investments and intercompany debtors.

Within this report, key audit matters are identified as follows:

  Newly identified.

Increased level of risk.

Similar level of risk.

  Decreased level of risk.

Materiality

Scoping

Significant 
changes in 
our approach

The materiality that we used for the Group financial statements was £3.38 million (2020: £3.40 million), which was 
determined on the basis of 2% (2020: 2%) of net assets. We applied a lower threshold of £0.38 million (2020: £0.52 
million) for testing of all balances impacting Adjusted Profit (as defined in note 1 of the Group financial statements), 
which is 5% (2020: 5%) of Adjusted Profit.
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-
wide controls, and assessing the risks of material misstatement at the Group and component levels. Our audit 
scoping provides audit coverage of 98% (2020: 98%) of net assets, 100% (2020: 100%) of revenue and 100% (2020: 
100%) of loss. Our component audit work was executed at levels of materiality applicable to each individual 
component which were lower than Group materiality.
There have been no significant changes in our audit approach in the current year with the exception of the 
change in the key audit matter on the going concern and covenant compliance has been refocused solely to going 
concern. The Group have obtained covenant waivers as explained in note 18a to the financial statements and 
therefore, whilst going concern overall remains a key audit matter, the covenant waivers obtained in the year mean 
that covenant compliance specifically is not referred to separately as a key audit matter. We still test covenant 
compliance and forecast covenant compliance as part of our response to the going concern key audit matter.

4. Conclusions relating to going concern
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate.

Our evaluation of the directors’ assessment of the Group’s and parent Company’s ability to continue to adopt the going concern basis 
of accounting is discussed in section 5.2.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the Group’s and parent Company’s ability to continue as a going concern for 
a period of at least twelve months from when the financial statements are authorised for issue.

In relation to the reporting on how the Group has applied the UK Corporate Governance Code, we have nothing material to add 
or draw attention to in relation to the directors’ statement in the financial statements about whether the directors considered it 
appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of 
this report.

5. Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation of 
resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on these matters.

112

capreg.com 
 
5.1 Valuation of investment properties 
Key audit matter 
description

The investment property has a carrying value of £374.8 million at 30 December 2021 (30 December 2020: 
£536.1 million), comprising 59% (30 December 2020: 80%) of the Group’s assets. The portfolio consists of 
five (30 December 2021: seven) shopping centres within the Group. At the year end the Luton and Hemel 
Hempstead assets have been classified as assets held for sale, as they meet the IFRS 5 criteria. They continue to 
be valued under IAS 40 but are not presented within investment property.

How the scope 
of our audit 
responded to the 
key audit matter

We assessed the fair value of the Group’s property portfolio to be a significant area of focus due to the level 
and nature of the judgements and estimates that form inputs into the valuation process performed by the 
Group’s independent valuers, such as yields and sustainability of the cash flows. The liquidity within the 
shopping centre investment sector is still relatively limited, though transaction volumes and real estate investor 
lending opportunities are increasing. The valuations continued to be impacted by current COVID-19 and the 
retail climate.

Changes in these assumptions and judgements could lead to significant movements in property values and 
consequently unrealised gains or losses in the consolidated income statement. 

There is also a risk of fraud in relation to the valuation of the property portfolio, where the use of valuation 
methodology and model, large volume of data involved and assumptions and judgements applied are more 
critical and could be subject to undue influence by management.

The accounting policy for investment property is set out in note 1 to the Group financial statements including 
management’s assessment of this as a key source of estimation uncertainty. 

The Audit Committee’s discussion of this key audit matter is set out on page 82. The investment property 
portfolio is disclosed in note 10 of the Group financial statements.
•  We obtained an understanding of the Group’s relevant controls around investment property valuations.

•  We evaluated the competence, capabilities and objectivity of the Group’s independent valuers.

•  We met with the Group’s independent valuers appointed by management to value the property portfolio 
and challenged the significant judgements, assumptions applied and impact from COVID-19 in their 
valuation model.

•  We analysed the individual property valuations to understand significant movements against prior year and 

comparative market evidence considered by the valuers.

•  We considered contradictory evidence across the work performed. 

•  We evaluated the integrity of the methodology, model and data transfer.

•  We tested the integrity of the information provided to the valuers by management pertaining to rental 

income, purchasers’ costs and occupancy.

•  We verified movements in the key judgements and assumptions and we benchmarked and discussed 

yields in detail with the valuers and our own in-house valuation specialists, who are members of the Royal 
Institution of Chartered Surveyors. We determined whether the trend and sentiment on each specific asset 
was in line with expectations relevant to that asset and its location, prospects and expected cash flows. 
Where possible, market evidence was also used to corroborate yield assumptions.

• 

To test the sustainability of the cash flows we have performed our audit procedures on revenue and 
expected credit losses. Additionally we have tested specifically the void assumptions, tenant incentives, 
cash collection as well as variable income and car park income of each of the properties to conclude that 
the assumptions used in the assessment of sustainability of the cash flows are reasonable.

•  We reviewed the associated disclosures within the financial statements and focus on any additional 
requirements that may be necessary, for example, the FRC’s expectations in relation to sensitivity 
disclosures in note 10 and narrative reporting around the impact of COVID-19.

Key observations We concur with the assumptions adopted by management in the valuation were reasonable and the 

methodology applied was appropriate.

113

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

5.2 Going concern 
Key audit matter 
description

The Group operates in the retail and leisure sectors, which have led to significant pressure on cash flows and 
property valuations. Going concern is a significant area of focus, particularly due to the impact of ongoing 
retail sector restructuring and COVID-19 on property valuations with underlying cash flow and the ongoing 
negotiations with the Group’s lenders. 

As at 30 December 2021, Group’s borrowings totalled £238.2 million (30 December 2020: £423.9 million). 
Following the reclassification of the balances of Luton and Hemel Hempstead as held for sale, the liabilities 
(including borrowings) of these structures amounting to £34.5 million for Hemel Hempstead and £131.3 million 
for Luton, have been reclassified to “Liabilities directly associated with assets classified as held for sale”. The 
Group also had cash and cash equivalents of £58.5 million (30 December 2020: £84.1 million), of which £32.5 
million was maintained centrally and without any restriction (30 December 2020: £60.3 million). 

We identified a key audit matter relating to the ability of the group to continue trading as a going concern. The 
Group going concern assessment is built on cash flow projections, considering only the cash readily available 
to the Group which is not restricted, nor trapped. It is the Group’s intention to sell the Luton and Hemel 
Hempstead assets, which at the end of the year have been classified as held for sale. 

Operationally, the Group has demonstrated sufficient cash to trade for the lookout period of 12 months and this 
would enable them to still operate as going concern. However, in the event that covenant waivers could not be 
extended for Illford or the liabilities classified as held for sale and in the event of a default of some of the Group’s 
assets, the Group would need to take alternative courses of action to secure the cash position of the Group. This 
could involve the surrender of ring-fenced assets to the relevant lenders instead of curing the associated breach 
of covenant. This course of action is available due to the fact that none of the facilities are cross-default and any of 
the facilities can be in default without recourse to the other ring-fenced facilities in the Group. 

In addition to considering cash flow forecasts, the ability of the Group to meet the loan covenant requirements 
relating to loan to value and interest rate cover during the year and for a period of at least one year from the 
date when the financial statements are authorised for issue is also relevant. 

There are waivers in place for all covenants at the year end, however if these were not in place, the covenants 
would be in a breach position. The Group completed a restructuring and reduction of the debt secured over the 
four assets of The Mall in November 2021. The restructuring of the debt resulted in the Group acquiring £100 
million of debt for a discounted amount of £81 million (at discount of £19 million), financed with a new loan 
(£35 million), raise in equity (£30 million before costs) and existing cash (£16 million) and termination of certain 
derivative instruments. This included the covenants of The Mall facility being waived until November 2023. The 
Mall facility does not expire until 2027 and the Group is forecast to have sufficient cash to keep operating for 
at least the next two years. The completion of The Mall debt restructuring and equity raise addressed concerns 
that led to the Directors concluding there was a material uncertainty over going concern at the time of the half 
year results in September 2021. 

The covenants of Ilford, Hemel Hempstead and Luton facilities were either waived or met as at the year end but 
waivers have not yet been agreed beyond April 2022 for Ilford. As detailed above, the Hemel Hempstead and 
Luton liabilities are classified as held for sale and ring fenced, but should the Group not secure a longer term 
modification to the Ilford covenants, the group would consider further courses of action including the potential 
to surrender the asset. 

Management’s consideration of the going concern basis of preparation is set out in the Going Concern 
statement on page 42 and note 1 together with a detailed presentation of the likely actions they could take to 
respond to potential covenant breaches and further mitigation actions available should the Group’s lenders 
not provide waivers to covenant breaches if required. Management have adopted the going concern basis of 
accounting for the Group and parent Company and have concluded that there are no material uncertainties 
that may cast significant doubt over the Group’s and parent Company’s ability to adopt going concern basis for 
a period of at least twelve months from the date when the financial statements are authorised for issue.

The Audit Committee’s discussion of this key audit matter is set out on page 83.

114

capreg.comHow the scope 
of our audit 
responded to the 
key audit matter

•  We obtained an understanding of the Group’s relevant controls around the risk of non-compliance with 

covenants and the going concern status of the Group.

•  We challenged the judgements and assumptions applied by management in their going concern 

assessment and associated forecasts of financial performance and financial position. 

•  We considered the reasonableness of assumptions included in the downside scenario regarding lower 

rental collection levels.

•  We assessed the refinancing of The Mall facility, and verified the relevant termination agreements and a 

newly subscribed loan facility, as well as the termination of the relevant derivative contracts.

•  We have assessed the equity raise in the year by inspecting and agreeing it to the relevant documents and 

to the cash receipts. 

•  We evaluated the cash and borrowings forecast for the next two years including the assessment of the viability 
statement of the Group and obtained an understanding and relevant support for material cash movements. 

•  We evaluated management’s modelling of alternative scenarios taking into consideration projected capital 

expenditure, discount rates applied to future cash flows, current business and economic trends and 
significant developments during and subsequent to the year ended 30 December 2021.

•  We assessed key loan documentation to understand the principal terms, including financial covenants and 
current waivers in place, and performed an assessment of the Group’s existing and forecast compliance 
with debt covenants and any associated equity cures and cash traps.

•  We assessed the availability of further mitigating actions available to management as presented in Note 1 

and assessed the sufficiency of the disclosures made in the annual report.

•  We assessed the non-recourse and no cross-default nature of the facilities in place.

Key observations We concur with management’s conclusion to prepare the Group and parent Company financial statements on a 

going concern basis.

5.3 Impairment of parent Company investments and intercompany debtors 
Key audit matter 
description

There is a risk that the carrying value of the investments and intercompany debtors cannot be supported. The 
accuracy of forecast future cash flow model to support the carrying values of the investments is a key area of 
judgement and is identified as a key audit matter. In particular, this relates to the reasonableness of cash flow 
forecasts, long-term growth rates and the discount rates applied in the discounted cash flow calculations used 
to support investments held at above net asset value of the subsidiaries.

Investments had a carrying value of £144.4 million at 30 December 2021 (30 December 2020: £124.8 million), 
comprising 82% (30 December 2020: 66%) of the parent Company’s assets. The refinancing process generated a 
£46m increase in the value of investments in subsidiaries in the current year. An impairment of £26.5 million (2020: 
£219.2 million) has been provided by management as a result of comparing the carrying value of the investment 
against its recoverable amount. Intercompany debtors had a carrying value of £37 million at 30 December 2021 (30 
December 2020: £5.5 million), comprising 14% (30 December 2020: 3%) of the parent Company’s assets. 

Investments are subject to an impairment review using discount rate of 16.3% (2020: 17.8%). Management has 
assessed the recoverability of investments on the basis of nil growth. The recoverability of the group debtors 
of the parent Company is determined using the expected credit loss model. Following the assessment of 
intercompany debtors recoverability no further provision (2020: £26.3 million) has been booked in the parent 
Company’s financial statements.

The accounting policies for both investments and intercompany debtors are set out in note A to the parent 
Company financial statements including management’s assessment of this as a key source of estimation 
uncertainty. The Audit Committee’s discussion of this key audit matter is set out on page 83.
•  We obtained an understanding of the parent Company’s relevant controls to address the risk of impairment 

of investments and intercompany debtor balances.

•  We challenged management’s discounted cash flow model and the cash flow forecasts employed 

therein, including comparison of the input assumptions to externally and internally derived data with the 
involvement of our internal valuations specialists. The inputs considered included the cash flow projections, 
long-term growth rates and discount rates.

•  We also assessed whether the forecasts employed are consistent with those used to support other 

judgements in the financial statements.

•  We assessed the recoverability of the group debtors of the parent Company and how expected credit loss 

model has been applied.

•  We assessed the disclosures included in the annual report.

How the scope 
of our audit 
responded to the 
key audit matter

Key observations We concur with the level of impairment recognised by management for all investments. We consider that the 

carrying value of parent Company investment and intercompany debtor balances is appropriate.

115

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

6. Our application of materiality
6.1 Materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic 
decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of 
our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent Company financial statements

Materiality

£3.38 million (2020: £3.40 million)

£3.04 million (2020: £3.10 million)

Basis for 
determining 
materiality

Rationale 
for the 
benchmark 
applied

We determined materiality to be 2% of net assets 
(2020: 2% of net assets). 

We applied a lower threshold of £0.38 million (2020: 
£0.52 million) for testing of all balances impacting 
Adjusted Profit (as defined in Note 1 to the Group 
financial statements), which is 5% of Adjusted Profit 
(2020: 5% of Adjusted Profit).

We used net assets as a benchmark when determining 
materiality as it is considered to be the most critical 
financial performance measure for the Group. 

We applied a lower threshold of £0.38 million (2020: 
£0.52 million) for testing of all balances impacting 
Adjusted Profit on the basis that it is a key metric used 
by management, is the basis of the discussion of the 
financial performance in the strategic report and is a 
metric used by analysts and other users of the financial 
statements.

Parent Company materiality equates to 2% of net 
assets (2020: 2% of net assets), which is capped at 90% 
of Group materiality (2020: capped at 90% of Group 
materiality).

We used net assets as a benchmark when determining 
materiality as it is considered to be the most critical 
financial performance measure for the parent Company 
as a holding company.

Net assets 
£168.4 million

Net assets

Group materiality

Group materiality
£3.38 million

Component materiality
range £0.12 million
to £3.04 million

Audit Committee
reporting threshold 
£0.17 million

We applied a lower threshold of £0.38 million (2020: £0.52 million) for testing of all balances impacting Adjusted Profit (as defined in 
Note 1 to the Group financial statements), which is 5% (2020: 5%) of this financial performance measure.

116

capreg.com6.2 Performance materiality
We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected and 
undetected misstatements exceed the materiality for the financial statements as a whole. 

Performance 
materiality

Basis and 
rationale for 
determining 
performance 
materiality

Group financial statements

Parent Company financial statements

70% (2020: 70%) of Group materiality

70% (2020: 70%) of parent Company materiality 

In determining performance materiality, we considered the following factors:

a. the changes in the business have been factored into the level of materiality; 

b. control environment of the Group and our ability to rely on controls; and

c.  our past experience of the audit, which has indicated a low number of corrected and uncorrected misstatements 

identified in prior periods.

6.3 Error reporting threshold
We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £0.17 million 
(2020: £0.10 million), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. 
We also report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the 
financial statements.

7. An overview of the scope of our audit
7.1 Identification and scoping of components
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-wide controls, and 
assessing the risks of material misstatement at the Group and component levels.

Our Group audit scope focused primarily on the audit work on the major lines of business. These major lines of business are wholly-
owned assets, Snozone and Group/Central. These are included within individual IFRS 8 segments as disclosed in note 2 to the Group 
financial statements.

The businesses subject to a full scope audit or specific audit procedures account for 98% (2020: 98%) of the Group’s net assets, 
100% (2020: 100%) of the Group’s revenue and 100% (2020: 100%) of the Group’s loss. All investment properties have been included 
within the scope of our work. The businesses subject to a full scope audit or specific audit procedures were also selected to provide 
an appropriate basis for undertaking audit work to address the risks of material misstatement identified above. All components 
are audited directly by the Group audit team. Our audit work at each component was executed at levels of materiality applicable to 
each individual entity which were between 4% and 90% (2020: 3% and 90%) of Group materiality, which corresponds to component 
materiality of between £0.12 million and £3.04 million (2020: between £0.11 million and £3.06 million).

At the Group level we also tested the consolidation process and carried out analytical procedures to confirm our conclusion that 
there were no significant risks of material misstatement of the aggregated financial information of the remaining components not 
subject to full scope audit or specific audit procedures.

7.2 Our consideration of the climate-related risks
As a part of our audit, we have obtained management’s climate-related risk assessment and held discussions with management to 
understand the process of identifying climate-related risks, the determination of mitigating actions and the impact on the Group’s 
financial statements. Management has assessed that there is currently no material impact arising from climate change on the 
judgements and estimates determining the valuations within the financial statements.

We performed our own assessment of the potential impact of climate change on the Group’s account balances and classes of 
transaction and did not identify any reasonably possible risks of material misstatement. Our procedures also included reading 
disclosures included in the Strategic Report to consider whether they are materially consistent with the financial statements and our 
knowledge obtained in the audit.

117

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

8. Other information
The other information comprises the information included in the annual report, other than the financial statements and our auditor’s 
report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do 
not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise 
to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there 
is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

9. Responsibilities of directors
As explained more fully in the directors’ responsibilities statement, the directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group’s and the parent Company’s ability 
to continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the Group or the parent Company or to cease operations, or have no 
realistic alternative but to do so.

10. Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is 
a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial 
statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.frc.org.
uk/auditorsresponsibilities. This description forms part of our auditor’s report.

11. Extent to which the audit was considered capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our 
procedures are capable of detecting irregularities, including fraud is detailed below.

11.1 Identifying and assessing potential risks related to irregularities
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws 
and regulations, we considered the following:

• 

• 

• 

the nature of the industry and sector, control environment and business performance including the design of the Group’s 
remuneration policies, key drivers for directors’ remuneration, bonus levels and performance targets;

the Group’s own assessment of the risks that irregularities may occur either as a result of fraud or error that was approved by the 
board on 13 April 2022;

results of our enquiries of management and the audit committee about their own identification and assessment of the risks of 
irregularities; 

• 

any matters we identified having obtained and reviewed the Group’s documentation of their policies and procedures relating to:

 −

identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of 
non-compliance;

 − detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or 

alleged-fraud; and

 −

the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;

• 

the matters discussed among the audit engagement team and relevant internal specialists, including tax, IT, valuations and 
industry specialists regarding how and where fraud might occur in the financial statements and any potential indicators of fraud.

118

capreg.comAs a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud 
and identified the greatest potential for fraud in the significant judgements and assumptions used in the valuation of investment 
properties. In common with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of 
management override.

We also obtained an understanding of the legal and regulatory framework that the Group operates in, focusing on provisions 
of those laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial 
statements. The key laws and regulations we considered in this context included the UK Companies Act, REIT legislation, Listing Rules, 
RICS standards and tax legislation. 

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but 
compliance with which may be fundamental to the Group’s ability to operate or to avoid a material penalty. These included the 
Group’s environmental regulations.

11.2 Audit response to risks identified
As a result of performing the above, we identified valuation of investment properties as a key audit matter related to the potential 
risk of fraud. The key audit matters section of our report explains the matter in more detail and also describes the specific 
procedures we performed in response to that key audit matter. 

In addition to the above our procedures to respond to risks identified included the following:

• 

reviewed the financial statement disclosures and testing to supporting documentation to assess compliance with provisions of 
relevant laws and regulations described as having a direct effect on the financial statements;

• 

enquiring of management, the audit committee and external legal counsel concerning actual and potential litigation and claims;

•  performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material 

misstatement due to fraud;

• 

• 

reading minutes of meetings of those charged with governance and reviewing correspondence with HMRC; and

in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries and 
other adjustments; assessing whether the judgements made in making accounting estimates are indicative of a potential bias; 
and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members including 
internal specialists and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

119

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEIndependent Auditor’s Report 
TO THE MEMBERS OF CAPITAL & REGIONAL PLC

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS

12. Opinions on other matters prescribed by the Companies Act 2006

In our opinion the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the 
Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

• 

the information given in the strategic report and the directors’ report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and

• 

the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the Group and the parent Company and their environment obtained in the 
course of the audit, we have not identified any material misstatements in the strategic report or the directors’ report.

13. Corporate governance statement
The Listing Rules require us to review the directors’ statement in relation to going concern, longer-term viability and that part of the 
Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK Corporate Governance Code 
specified for our review.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate 
Governance Statement is materially consistent with the financial statements and our knowledge obtained during the audit: 

• 

• 

• 

• 

• 

the directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any 
material uncertainties identified set out on page 42;

the directors’ explanation as to its assessment of the Group’s prospects, the period this assessment covers and why the period 
is appropriate set out on page 42;

the directors’ statement on fair, balanced and understandable set out on page 85;

the board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on pages 
36 to 37;

the section of the annual report that describes the review of effectiveness of risk management and internal control systems 
set out on pages 84 to 85; and

• 

the section describing the work of the Audit Committee set out on pages 80 to 85.

14. Matters on which we are required to report by exception
14.1 Adequacy of explanations received and accounting records
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

• 

adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been 
received from branches not visited by us; or

• 

the parent Company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

120

capreg.com14.2 Directors’ remuneration
Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors’ remuneration have 
not been made or the part of the directors’ remuneration report to be audited is not in agreement with the accounting records 
and returns.

We have nothing to report in respect of these matters.

15. Other matters which we are required to address
15.1 Auditor tenure
Following the recommendation of the Audit Committee, we were appointed by Directors on 19 January 1998 to audit the financial 
statements for the year ending 25 December 1997 and subsequent financial periods. The period of total uninterrupted engagement 
including previous renewals and reappointments of the firm is 25 years, covering the years ending 25 December 1997 to 30 
December 2021.

15.2 Consistency of the audit report with the additional report to the audit committee
Our audit opinion is consistent with the additional report to the audit committee we are required to provide in accordance with 
ISAs (UK).

16. Use of our report
This report is made solely to the parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act 2006. Our audit work has been undertaken so that we might state to the parent Company’s members those matters we are 
required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the parent Company and the parent Company’s members as a body, for our audit work, 
for this report, or for the opinions we have formed.

MATTHEW HALL FCA (Senior statutory auditor)
For and on behalf of Deloitte LLP
Statutory Auditor
London, United Kingdom
13 April 2022

121

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021GOVERNANCEConsolidated Income Statement
For the year to 30 December 2021

Revenue
Other income
Expected credit loss 
Cost of sales
Gross profit
Administrative costs
Loss on revaluation of investment properties
Other gains and losses
Loss on ordinary activities before financing
Finance income
Finance costs
Loss before tax
Tax
Loss for the year 

All results derive from continuing operations.
Basic earnings per share 
Diluted earnings per share

EPRA basic earnings per share
EPRA diluted earnings per share

Note

3
3
6
4

10a
6

5
5
6
8a
2a

9a
9a

9a
9a

Consolidated statement of Comprehensive Income
For the year to 30 December 2021

Loss for the year
Other comprehensive income
Total comprehensive expense for the year

2021
£m

70.0
2.5
(4.9)
(33.3)
34.3
(12.7)
(49.2)
14.0
(13.6)
7.6
(17.3)
(23.3)
(3.1)
(26.4)

2020
Restated1
£m

72.7
–
(7.3)
(27.9)
37.5
(12.5)
(208.3)
1.6
(181.7)
0.4
(22.8)
(204.1)
0.2
(203.9)

(22.0)p
(22.0)p

(188.8)p
(188.8)p

2.9p
2.9p

9.2p
9.2p

2021
£m

(26.4)
–
(26.4)

2020
Restated1
£m

(203.9)
–
(203.9)

The results for the current and preceding year are fully attributable to equity shareholders.

The EPRA alternative performance measures used throughout this report are industry best practice performance measures 
established by the European Public Real Estate Association (EPRA). They are defined in the Glossary to the Financial Statements. EPRA 
Earnings and EPRA EPS are shown in Note 9 to the Financial Statements. EPRA net reinstatement value (NRV), net tangible assets 
(NTA) and net disposal value (NDV) are shown in Note 6 to the Financial Statements. We consider EPRA NTA to be the most relevant 
measure for our business.

1  2020 results have been restated for a prior year adjustment of £0.5 million to the treatment of Software as a Service (SaaS) configuration costs as 

explained in Note 1.

122

capreg.com 
 
Consolidated Balance Sheet
At 30 December 2021

Non-current assets
Investment properties
Plant and equipment
Right of use assets
Fixed asset investments
Receivables
Total non-current assets

Current assets
Receivables
Cash and cash equivalents
Assets classified as held for sale
Total current assets
Total assets

Current liabilities
Trade and other payables
Current tax
Lease liabilities
Liabilities directly associated with assets classified as held for sale
Total current liabilities
Net current assets

Non-current liabilities
Bank loans
Other payables
Derivatives
Lease liabilities
Total non-current liabilities
Total liabilities
Net assets

Equity
Share capital
Share premium
Merger reserve
Capital redemption reserve
Own shares reserve
Retained earnings
Equity shareholders’ funds

Basic net assets per share
EPRA net reinstatement value per share
EPRA net tangible assets per share
EPRA net disposal value per share

2021
£m

374.8
1.7
24.5
0.1
10.0
411.1

20.0
58.5
146.4
224.9
636.0

(29.3)
(1.1)
(2.8)
(165.8)
(199.0)
25.9

(238.2)
(0.3)
–
(30.1)
(268.6)
(467.6)
168.4

16.5
266.1
60.3
4.4
–
(178.9)
168.4

101.8p
101.6p
101.6p
101.0p

2020
Restated1
£m

536.1
1.8
12.2
0.9
14.2
565.2

21.3
84.1
–
105.4
670.6

(30.9)
–
–
–
(30.9)
74.5

(423.9)
(0.2)
(8.9)
(39.6)
(472.6)
(503.5)
167.1

11.2
244.3
60.3
4.4
–
(153.1)
167.1

149.5p
157.0p
157.0p
138.8p

Note

10
11
12

14

14
15
16 

2b

17

27
16

18a
17
17
27

2b

20
20

22

25
25
25

These financial statements were approved by the Board of Directors, authorised for issue and signed on their behalf on 
13 April 2022 by:

STUART WETHERLY 
GROUP FINANCE DIRECTOR

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

123

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
 
Consolidated Statement of Changes in Equity
For the year to 30 December 2021

Share
capital
£m 
10.4
–

Share 
premium1
£m
238.0
–

Merger
reserve2
£m 
60.3
–

Capital
redemption
reserve1
£m 
4.4
–

Own
shares
reserve3
£m 
–
–

–

–

–
–
0.8
11.2

–

–

–

–
5.3
16.5

–

–

–
–
6.3
244.3

–

–

–

–
21.8
266.1

–

–

–
–
–
60.3

–

–

–

–
–
60.3

–

–

–
–
–
4.4

–

–

–

–
–
4.4

–

–

–
–
–
–

–

–

–

–
–
–

Retained
earnings
£m 
61.8
(203.9)

Total
equity
£m
374.9
(203.9)

–

–

(203.9)

(203.9)

0.4
(4.3)
(7.1)
(153.1)

0.4
(4.3)
–
167.1

(26.4)

(26.4)

–

–

(26.4)

(26.4)

0.6
–
(178.9)

0.6
27.1
168.4

Balance at 30 December 20194
Loss for the year4
Other comprehensive income for 
the year
Total comprehensive expense for 
the year4

Credit to equity for equity-settled 
share-based payments (Note 20)
Dividends paid, net of scrip
Shares issued, net of costs (Note 20)
Balance at 30 December 20204

Loss for the year
Other comprehensive income for 
the year
Total comprehensive expense for 
the year

Credit to equity for equity-settled 
share-based payments (Note 21)
Shares issued, net of costs (Note 20)
Balance at 30 December 2021

Notes: 

1  These reserves are not distributable. 
2  The merger reserve of £60.3 million arose on the Group’s capital raising in 2009 which was structured so as to allow the Company to claim merger 

relief under section 612 of the Companies Act 2006 on the issue of ordinary shares. The merger reserve is available for distribution to shareholders.

3  Own shares relate to shares purchased out of distributable profits and therefore reduce reserves available for distribution.
4  2020 results and opening equity have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

124

capreg.com 
Consolidated Cash Flow Statement
For the year to 30 December 2021

Operating activities
Net cash from operations
Distributions received from fixed asset investments
Interest paid
Interest received
Income tax paid
Cash flows from operating activities

Investing activities
Disposal of investment properties
Purchase of plant and equipment
Capital expenditure on investment properties
Cash flows from investing activities

Financing activities
Dividends paid (net of scrip) including withholding tax
Bank loans drawn down
Bank loans repaid
Derivatives settled
Loan arrangement costs
Issue of ordinary shares (net of costs)
Fixed payments under head leases
Cash flows from financing activities

Net decrease in cash and cash equivalents 
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

Assets classified as held for sale
Cash and cash equivalents excluding assets classified as held for sale

Note

23

10

15

2021
£m

25.1
0.7
(14.4)
–
(2.5)
8.9

11.3
(0.4)
(8.3)
2.6

–
35.0
(84.9)
(0.2)
(0.7)
27.1
(1.4)
(25.1)

(13.6)
84.1
70.5

(12.0)
58.5

2020
£m

17.9
1.5
(14.3)
0.2
–
5.3

4.9
(0.8)
(15.6)
(11.5)

(4.2)
–
–
–
–
–
(1.4)
(5.6)

(11.8)
95.6
84.1

–
84.1

125

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Notes to the Financial Statements
For the year to 30 December 2021

1 Significant Accounting Policies
General information
Capital & Regional plc is a public company limited by shares domiciled and incorporated in England, United Kingdom under the 
Companies Act 2006. The address of the registered office is 22 Chapter Street, London, SW1P 4NP. The Group is a specialist real 
estate investor and asset manager, focused on dominant in-town community shopping centres. Further information on the Group’s 
operations is disclosed in Note 2a and the operating and financial reviews.

Basis of accounting
The financial statements comprise the consolidated income statement, the consolidated statement of comprehensive income, the 
consolidated balance sheet, the consolidated statement of changes in equity, the consolidated cash flow statement and Notes 1 to 
32. They are prepared on the historical cost basis except for the revaluation of certain properties and financial instruments that are 
measured at revalued amounts or fair values at the end of the reporting year, as explained in the accounting policies below. Other 
than as noted in the “Accounting developments and changes” section below, the accounting policies have been applied consistently 
to the results, other gains and losses, assets, liabilities, income and expenses.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date, regardless of whether that price is directly observable or estimated using another valuation 
technique. In estimating the fair value of an asset or liability, the Group takes into account the characteristics of the asset or liability 
if market participants would take those characteristics into account when pricing the asset or liability at the measurement date. Fair 
value for measurement and/or disclosure purposes in these financial statements is determined on such basis, except for share-
based payments that are within the scope of IFRS 2, leasing transactions that are within the scope of IFRS 16, and measurements that 
have some similarities to fair value but are not fair value, such as net realisable value in IAS 2 or value in use in IAS 36.

In addition, for financial reporting purposes, fair value measurements are categorised into Level 1, 2 or 3 based on the degree to 
which the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in 
its entirety, which are described as follows:

• 

• 

Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities.

Level 2 inputs are inputs other than quoted prices included within Level 1, that are observable for the asset or liability, either 
directly (i.e. as prices) or indirectly (i.e. derived from prices).

• 

Level 3 inputs are unobservable inputs for the asset or liability.

The financial statements are presented in pounds sterling because that is the currency of the primary economic environment in 
which the Group operates. Foreign operations are included in accordance with the accounting policies set out below.

Statement of compliance
The consolidated financial statements have been prepared in accordance with international accounting standards in conformity with 
the requirements of the Companies Act 2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) 
No 1606/2002 as it applies in the European Union. 

Accounting developments and changes
The accounting policies used in these financial statements are consistent with those applied in the last annual financial statements, 
as amended where relevant to reflect the adoption of new standards, amendments and interpretations which became effective 
during the year. 

In April 2021, the IFRS Interpretations Committee published a decision which addressed how a customer should account for their 
costs configuring or customising software that is utilised through a Software as a Service (SaaS) agreement that is determined to be 
a service contract. They concluded that:

•  Where the configuration and customisation costs do not result in an intangible asset of the customer, the customer should 
recognise the costs as an expense when the configuration or customisation services are received. If the customer pays the 
supplier before receiving those services, the prepayment should be recognised as an asset.

• 

• 

If the configuration or customisation services are performed by the supplier of the application software (or its agent) and the 
services received are not distinct from the right to receive access to the supplier’s application software, then the customer should 
recognise the costs as an expense over the term of the SaaS arrangement.

In limited circumstances, certain configuration and customisation activities undertaken in implementing SaaS arrangements may 
give rise to a separate asset. This may be the case if the arrangement results, for example, in additional code from which the 
customer has the power to obtain the future economic benefits and to restrict others’ access to those benefits. In this case, the 
customer should recognise an intangible asset if the additional code is “identifiable” and meets the recognition criteria in IAS 38 
Intangible Assets.

In adopting the above treatment the Group has restated the 2020 results for a prior year adjustment of £0.5m. 2020 Opening equity 
has been restated by £0.2m.

126

capreg.com1 Significant Accounting Policies CONTINUED
The following table summarises the impact of the change in policy on the financial statements of the Group. There is no impact of the 
change in policy on both basic and diluted earnings per share.

Consolidated income statement
Administrative costs
Decrease in profit for the financial year
Consolidated balance sheet
Plant and equipment
Decrease in net assets
Consolidated statement of changes in equity
2020 opening retained earnings

30/12/2020
£m

0.5
(0.5)

(0.7)
(0.7)

(0.2)

Negative goodwill arising from the purchase of Snozone Madrid has been recognised in the period. This has been credited to the 
income statement in administrative expenses. Further details can be obtained from Note 31.

Impact of the initial application of Interest Rate Benchmark Reform amendments
In the current year, the Group adopted the Phase 2 amendments Interest Rate Benchmark Reform—Amendments to IFRS 9, IAS 
39, IFRS 7, IFRS 4 and IFRS 16. Adopting these amendments enables the Group to reflect the effects of transitioning from interbank 
offered rates (IBOR) to alternative benchmark interest rates (also referred to as “risk free rates” or RFRs) without giving rise to 
accounting impacts that would not provide useful information to users of financial statements. The Group has not restated the prior 
period. Instead, the amendments have been applied retrospectively with any adjustments recognised in the appropriate components 
of equity as at 1 January 2021.

The amendments are relevant for the Group’s LIBOR linked borrowings and interest rate swap derivatives. Details of the financial 
instruments affected by the interest rate benchmark reform together with a summary of the actions taken by the Group to manage 
the risks relating to the reform and the accounting impact, appear in Note 19.

As a result of the Phase 2 amendments:

•  when the contractual terms of the Group’s bank borrowings are amended as a direct consequence of the interest rate 

benchmark reform and the new basis for determining the contractual cash flows is economically equivalent to the basis 
immediately preceding the change, the Group changes the basis for determining the contractual cash flows prospectively by 
revising the effective interest rate. If additional changes are made, which are not directly related to the reform, the applicable 
requirements of IFRS 9 are applied to the other changes. 

•  when changes are made to the hedging instruments, hedged item and hedged risk as a result of the interest rate benchmark 

reform, the Group updates the hedge documentation without discontinuing the hedging relationship.

New and revised standards issued but not yet effective
At the date of authorisation of these financial statements, the Group has not applied the following new and revised IFRS Standards 
that have been issued but are not yet effective:

IFRS 17 Insurance Contracts including Amendments to IFRS 17

Amendments to IFRS 10 Consolidated Financial Statements and IAS 28 Investments in Associates and Joint Ventures – Sale or 
Contribution of Assets between an Investor and its Associate or Joint Venture

Amendments to IFRS 3 – References to the Conceptual Framework

Amendments to IAS 16 – Property, Plant and Equipment – Proceeds before Intended Use

Amendments to IAS 37 – Onerous Contracts – Cost of Fulfilling a Contract

Amendments to IFRS 1, IFRS 9, IFRS 16 and IAS 41 Agriculture–Annual Improvements to IFRS Standards 2018–2020

Amendments to IAS 1 – Classification of Liabilities as Current or Non-current including Classification of Liabilities as Current or 
Non-current

Amendments to IAS 12 – Deferred Tax related to Assets and Liabilities arising from a Single Transaction

Amendments to IAS 1 and IFRS Practice Statement 2 – Disclosure of Accounting Policies

Amendments to IAS 8 – Definition of Accounting Estimates

None of these standards are anticipated to have a material impact upon the Group’s results.

127

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Critical accounting judgements 
The preparation of financial statements requires the Directors to make the following judgement that may affect the application of 
accounting policies. 

Going concern
Under the UK Corporate Governance Code, the Board needs to report whether the business is a going concern. In making its 
assessment of Going Concern, the Group has considered the general risk environment and specifically the impact on the business of 
the significant disruption arising from Covid-19 as well as the acceleration of the structural trends that were already under way in the 
retail industry. 

At 30 December 2021, the Group had total cash at bank on balance sheet of £53.7 million, which is equivalent to more than the 
Group’s annual Contracted Rent. This excludes cash held within the Hemel Hempstead and Luton structures which has been 
reclassified as assets held for sale. Of the £53.7 million, more than £30 million was held centrally and free of any restrictions. This 
provides a significant cash contingency to cover any disruption to operations for an extended period of time. 

The Group completed a £30 million Capital Raise and £100 million restructuring of The Mall debt facility in November 2021. As part 
of the restructure of The Mall debt facility, the lender provided covenant waivers that run until November 2023 and modifications to 
cash trap provisions that run until May 2023. On the Ilford facility the Group is in advanced discussions to agree a package of waivers 
and covenant relaxation to cover at least the next 18 months, linked to supporting the funding of major asset management initiatives 
at the asset through central cash. The Mall loan facility matures in January 2027, while Ilford matures in March 2024.

All of the Group’s asset backed loan facilities are ring-fenced within their own SPV structures with no recourse to Capital & Regional 
plc and no cross-default provisions. The Group is working with the lenders on its Hemel Hempstead and Luton loan facilities on a 
disposal of the investments. While this is almost certain to realise less than the value of the debt outstanding, due to the ring-fenced 
SPV structure, the net liability of Capital & Regional plc is effectively capped at nil.

In making its assessment of Going Concern, the Group has run updated forecasts on both a base case and downside basis. In the 
latter, the Group has sensitised rent collection, car park and ancillary income and Snozone revenue to reflect how a downturn 
in expected trading, such as might be caused by a further wave of government restrictions, could impact cashflows. The Group’s 
analysis projects that the central cash maintained provides sufficient funds to cover the potential operational disruption. 

In coming to its Going Concern conclusion, the Group has also considered, but not relied upon, other options available to generate or 
conserve additional cash, to reduce debt levels and to fund value accretive capital expenditure and letting initiatives. These include 
but are not limited to: the potential disposal of assets either in whole or part; the opportunity to continue to suspend dividend 
payments (or offer a Scrip alternative); and the potential raising of additional funds. 

Having due regard to all of the above matters and after making appropriate enquiries including considerations of the impact of 
Covid-19 and sensitivities, the Directors have a reasonable expectation that the Group and the Company have adequate resources 
to continue in operational existence for the foreseeable future. Therefore, the Board continues to adopt the Going Concern basis in 
preparing the financial statements.

Assets and liabilities held for sale
Note 16 describes the reclassification of the two “Managed Assets”, Hemel Hempstead and Luton, as held for sale. In making this 
reclassification, the Directors were required to make a judgement about whether these assets met the criteria to be classified as 
held for sale in accordance with IFRS 5. After taking into consideration the position of the two assets and the probability that they 
would be disposed within 12 months of the balance sheet date, the Directors have decided the two assets meet the criteria for 
reclassification. 

Key sources of estimation uncertainty
The preparation of financial statements requires the Directors to make estimates that may affect the reported amounts of assets and 
liabilities, income and expenses. The following are the key sources of estimation uncertainty that have the most significant effect on 
the amounts recognised in the financial statements: 

Property valuation
The valuation of the Group’s property portfolio is inherently subjective due to, among other factors, the individual nature of 
each property, its location and the expected future rental revenues from that particular property. As a result, the valuations the 
Group places on its property portfolio are subject to a degree of uncertainty and are made on the basis of assumptions which 
may not prove to be accurate. We are now in a phase of the valuation cycle where there is persistent negative sentiment and low 
transactional evidence as such greater judgement has been applied.

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Notes to the Financial Statements CONTINUEDcapreg.com1 Significant Accounting Policies CONTINUED
The investment property valuation contains a number of assumptions upon which the valuation of the Group’s properties as at 
30 December 2021 was based. The assumptions on which the property valuation reports have been based include, but are not 
limited to, matters such as the tenure and tenancy details for the properties, the condition of the properties, prevailing market yields 
and comparable market transactions. These assumptions are market standard and accord with the Royal Institution of Chartered 
Surveyors (RICS) Valuation – Professional Standards UK 2014 (revised January 2020).

If the assumptions upon which the valuation was based prove to be inaccurate, this may have an impact on the value of the Group’s 
investment properties, which could in turn have an effect on the Group’s financial position and results. Estimated rental values and 
equivalent yields are considered key assumptions. Note 10c provides sensitivity analysis estimating the impact that changes in the 
estimated rental values or equivalent yields would have on the Group’s property valuations.

Increase in credit risk
When measuring expected credit loss the Group uses reasonable and supportable forward-looking information, which is based 
on assumptions for the future movement of different economic drivers and how these drivers will affect each other. In assessing 
whether the credit risk of an asset has significantly increased, the Group takes into account qualitative and quantitative reasonable 
and supportable forward-looking information. Due to the impact of Covid-19 on collection rates, there has been a significant increase 
in our assessed credit risk. Probability of default constitutes a key input in measuring expected credit losses (ECL). Probability 
of default is an estimate of the likelihood of default over a given time horizon, the calculation of which includes historical data, 
assumptions and expectations of future conditions. Sensitivity of the expected credit loss to probability of default is disclosed in 
Note 14. 

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and its subsidiaries at 30 December. 
Control of subsidiaries is achieved where the Company has the power over the investee, is exposed, or has rights, to variable return 
from its involvement with the investee and has the ability to use its power to affect its returns.

The results of subsidiaries acquired or disposed of during the year are included in the consolidated income statement from the 
effective date of acquisition or up to the effective date of disposal. The reporting year for all material subsidiaries and affiliates ends 
on 31 December and their financial statements are consolidated from this date. All intra-group transactions, balances, income and 
expenses are eliminated on consolidation.

Subsidiaries 
The results of subsidiaries acquired or disposed of during the year are included from the effective date of acquisition or up to 
the effective date of disposal. Accounting practices of subsidiaries which differ from Group accounting policies are adjusted on 
consolidation. All intra-group transactions, balances, income and expenses are eliminated on consolidation. 

Foreign currency
Foreign currency transactions
Transactions in foreign currencies are translated into sterling at exchange rates approximating to the exchange rate ruling at the 
date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are translated to 
sterling at the exchange rate ruling at that date and differences arising on translation are recognised in the income statement.

Financial statements of foreign operations
The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on consolidation, are translated 
into sterling at the exchange rates ruling at the balance sheet date. The operating income and expenses of foreign operations are 
translated into sterling at the average exchange rates for the year. Significant transactions, such as property sales, are translated 
at the foreign exchange rate ruling at the date of each transaction. The principal exchange rate used to translate foreign currency 
denominated amounts in the balance sheet is the rate at the end of the year: £1 = €1.1918 (2020: £1 = €1.1123). The principal 
exchange rate used for the income statement is the average rate for the year: £1 = €1.1727 (2020: £1 = €1.1248).

Property, plant and equipment
Group/central
Property, plant and equipment (PPE) is stated at cost, net of depreciation and any provision for impairment. Depreciation is provided 
on all PPE, other than investment properties and land, on a straight-line basis over their expected useful lives:

• 

• 

Leasehold improvements – over the term of the lease

Fixtures and fittings – over three to five years

•  Motor vehicles – over four years

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Snozone
PP&E is stated at cost or valuation, net of depreciation and any provision for impairment. Cost includes the original purchase price of 
the asset and the costs attributable to bringing the asset to its working condition for its intended use. Depreciation is provided so as 
to write off the cost of the assets, less their estimated residual values, on a straight-line basis over their expected useful lives, which 
are given below as a general rule; however, as part of the day-to-day running of the business, there may be some assets which fall 
outside of this. These assets are treated the same and are always depreciated on a straight-line basis over their expected useful lives. 
The expected useful lives of the assets are reassessed periodically in the light of experience.

Snow Equipment 20%–100% or 1–5 years
Computer Equipment 20%–50% or 2–5 years
Office Equipment 20%–50% or 2–5 years
Operations Equipment 20%–50% or 2–5 years

Property portfolio
Investment properties
Investment properties are properties owned or leased, which are held either for long-term rental income or for capital appreciation 
or both. Investment property is initially recognised at cost (including directly related transaction costs) and is revalued at the balance 
sheet date to fair value, being the market value determined by professionally qualified external valuers, with changes in fair value 
being included in the income statement. Valuations are generally carried out twice a year. In accordance with IAS 40 Investment 
Property, no depreciation is provided in respect of investment properties.

Leasehold properties
Leasehold properties that are leased to tenants under operating leases are classified as investment properties or development 
properties, as appropriate, and included in the balance sheet at fair value.

Capital expenditure
Refurbishment expenditure in respect of major works is capitalised. Renovation and refurbishment expenditure of a revenue nature 
is expensed as incurred. Our business model for developments is to use a combination of in-house staff and external advisers. The 
cost of external advisers is capitalised to the cost of developments. The cost of staff working on developments is capitalised subject 
to meeting certain criteria related to the degree of time spent on and the nature of specific projects.

Property transactions
Acquisitions and disposals are accounted for at the date of legal completion. Investment properties are reclassified as held for sale 
once it is highly probable that a transaction will be completed within the next 12 months. 

Leases
The Group as lessor
Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial direct costs 
incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognised on a 
straight-line basis over the lease term. Incentives and costs associated with entering into tenant leases are amortised on a straight-
line basis over the term of the lease.

The Group as lessee
The Group assesses whether a contract is or contains a lease, at inception of the contract. The Group recognises a right-of-use 
asset and a corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for short-term leases 
(defined as leases with a lease term of 12 months or less) and leases of low value assets (such as tablets and personal computers, 
small items of office furniture and telephones). For these leases, the Group recognises the lease payments as an operating expense 
on a straight-line basis over the term of the lease unless another systematic basis is more representative of the time pattern in which 
economic benefits from the leased assets are consumed.

The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, 
discounted by using the Group’s incremental borrowing rate. 

Lease payments included in the measurement of the lease liability comprise fixed lease payments (including in-substance fixed 
payments), less any lease incentives receivable.

The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability (using the 
effective interest method) and by reducing the carrying amount to reflect the lease payments made.

The Group remeasures the lease liability (and makes a corresponding adjustment to the related right-of-use asset) whenever:

• 

• 

The lease term has changed or there is a significant event or change in circumstances resulting in a change in the assessment of 
exercise of a purchase option, in which case the lease liability is remeasured by discounting the revised lease payments using a 
revised discount rate.

The lease payments change due to changes in an index or rate or a change in expected payment under a guaranteed residual 
value, in which cases the lease liability is remeasured by discounting the revised lease payments using an unchanged discount 
rate (unless the lease payments change is due to a change in a floating interest rate, in which case a revised discount rate 
is used).

130

Notes to the Financial Statements CONTINUEDcapreg.com1 Significant Accounting Policies CONTINUED
A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease liability is 
remeasured based on the lease term of the modified lease by discounting the revised lease payments using a revised discount rate 
at the effective date of the modification.

The Group did not make any such adjustments during the periods presented.

The right-of-use assets comprise the initial measurement of the corresponding lease liability, lease payments made at or before the 
commencement day, less any lease incentives received and any initial direct costs. 

The right of use assets are amortised on a straight-line basis over the length of each lease. To assess for impairment of the right 
of use asset the directors have considered whether the group can reasonably expect to recover the costs of each lease through 
operation. No indication of impairment has been deemed to exist. 

Fixed asset investments
Fixed asset investments are stated at cost, together with subsequent capital contributions, less provisions for any impairment 
in value.

Financial instruments
Financial assets and financial liabilities are recognised in the Group’s balance sheet when the Group becomes party to the contractual 
provisions of the instrument.

Assets classified as held for sale
Assets that are classified as held for sale in accordance with IFRS 5 are measured in accordance with that Standard. Non-current 
assets and disposal groups are classified as held for sale if their carrying amount will be recovered through a sale transaction rather 
than through continuing use. The Group’s two “Managed Assets”, Hemel and Luton, have been classified as held for sale as the 
Group, in conjunction with the respective lenders who have effective ultimate control of the vehicles, had decided to seek to dispose 
of whole or part of the investments. It is viewed as highly probable that it will be concluded within 12 months of the balance sheet 
date. Non-current assets (and disposal groups) classified as held for sale are measured at the lower of carrying amount and fair value 
less costs to sell.

Financial assets
Financial assets are classified into the following specified categories: financial assets “at fair value through profit or loss (FVTPL)”, ”fair  
value through other comprehensive income (FVOCI)” and “amortised cost”. The classification depends on the nature and purpose of 
the financial assets and is determined at the time of initial recognition.

Effective interest rate method
The effective interest rate method is a method of calculating the amortised cost of a debt instrument and of allocating the interest 
income over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash receipts (including 
all fees and points paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or 
discounts) through the expected life of the debt instrument, or, where appropriate, a shorter period, to the net carrying amount in 
initial recognition.

Debt instruments that have fixed or determinable payments that are not quoted in an active market are classified as amortised cost. 
These are measured at amortised cost using the effective interest method less any impairment. Interest income is recognised by 
applying the effective interest rate, except for short-term receivables when the recognition of interest would be immaterial.

Trade receivables
Trade receivables are carried at the original invoice amount less provision for impairment (credit losses). Discounts and similar 
allowances are recorded on an accrual basis, consistent with the recognition of the related sales, using estimates based on existing 
contractual obligations, historical trends and the Group’s experience. Long-term accounts receivables are discounted to take into 
account the time value of money, where material.

Loss allowances for trade receivables are always measured at an amount equal to lifetime expected credit losses (“ECLs”). The Group 
calculates impairment of trade receivables using the expected credit loss model as required by IFRS 9. ECLs are calculated by: (a) 
identifying scenarios in which a loan or receivable defaults; (b) estimating the cash shortfall that would be incurred in each scenario if 
a default were to happen; (c) multiplying that loss by the probability of the default happening; and (d) summing the results of all such 
possible default events. The Group has adopted the simplified “provision matrix” approach to calculate expected credit losses on 
trade receivables. The Group loss allowance is based on the expected credit loss as calculated using the provision matrix approach 
and a forward-looking component based on individual tenant profiles. The Group considers a financial asset to be in default when 
the borrower is unlikely to pay its credit obligations to the Group in full. The Group writes off trade receivables when there is no 
reasonable expectation of recovery, receivables are written off after six months.

Cash and cash equivalents
Cash and cash equivalents include cash on hand and demand deposits and other short-term highly liquid investments that are 
readily convertible to a known amount of cash and are subject to an insignificant risk of changes in value. Restricted cash balances 
relate to amounts held by the Group on behalf of tenants including ring-fenced service charge funds and tenant deposits.

131

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Financial liabilities
Borrowings
Borrowings are initially measured at fair value net of transaction costs. Borrowings are subsequently measured at amortised cost 
using the effective interest method with interest expense recognised on an effective yield basis. 

Derivative financial instruments
Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently remeasured 
to their fair value at each balance sheet date. The fair value of forward foreign exchange contracts is calculated by reference to spot 
and forward exchange rates at the balance sheet date. The fair value of interest rate swaps is calculated by reference to appropriate 
forecasts of yield curves between the balance sheet date and the maturity of the instrument. Changes in fair value are included as 
finance income or finance costs in the income statement. Derivative financial instruments are classified as non-current when they 
have a maturity of more than twelve months and are not intended to be settled within one year. As the Group does not apply hedge 
accounting, the provisions of IFRS 9 do not apply.

Trade payables 
Trade payables are carried at fair value with any gains or losses arising on remeasurement recognised in the income statement.

Taxation
Income tax on the profit for the year comprises current and deferred tax. Current tax is the tax payable on the taxable income for 
the year and any adjustment in respect of previous years. Deferred tax is provided in full using the balance sheet liability method on 
timing differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for 
taxation purposes. Deferred tax is determined using tax rates that have been enacted or substantively enacted by the reporting date 
and are expected to apply when the asset is realised or the liability is settled.

No provision is made for timing differences (i) arising on the initial recognition of assets or liabilities, other than on a business 
combination, that affect neither accounting nor taxable profit and (ii) relating to investments in subsidiaries to the extent that they 
will not reverse in the foreseeable future.

Employee benefits
Pension costs
Pension liabilities, all of which relate to defined contribution schemes, are charged to the income statement as incurred.

Share-based payments 
Equity settled share-based payments are measured at fair value at the date of grant. The fair values of the LTIP and the SAYE scheme 
are calculated using Monte Carlo simulations and the Black-Scholes model as appropriate. The fair values are dependent on factors 
including the exercise price, expected volatility, period to exercise and risk free interest rate. Market-related performance conditions 
are reflected in the fair values at the date of grant and are expensed on a straight-line basis over the vesting period. Non-market-
related performance conditions are not reflected in the fair values at the date of grant. At each reporting date, the Group estimates 
the number of shares likely to vest under non-market-related performance conditions so that the cumulative expense will ultimately 
reflect the number of shares that do vest. Where awards are cancelled, including when an employee ceases to pay contributions into 
the SAYE scheme, the remaining fair value is expensed immediately.

Own shares
Own shares held by the Group are shown as a deduction from shareholders’ funds and included in other reserves. The cost of own 
shares is transferred to retained earnings when shares in the underlying incentive schemes vest. The shares are held in an Employee 
Share Ownership Trust.

Revenue 
The Group recognises revenue on an accruals basis, when the amount of revenue can be reliably measured and it is probable that 
future economic benefits will flow to the Group.

Gross rental income – Gross rental income is rental income, adjusted for tenant incentives, recognised on a straight-line basis over 
the term of the underlying lease. Contingent rents, being lease payments that are not fixed at the inception of a lease, for example 
turnover rents, are recorded as income in the periods in which they are earned. Lease incentives are capitalised and amortised over 
the length of the lease. Amortisation is offset against rental income.

Ancillary income – Ancillary income comprises rent and other income from short-term tenancies of mobile units, car park income and 
other sundry income and is recognised over the period of the lettings and contracts.

Service charge – Service charge income represents recharges of the running costs of the shopping centres made to tenants and is 
recognised on an accruals basis, when the amount of revenue can be reliably measured and it is probable that future economic 
benefits will flow to the Group.

Management fees – Management fees are recognised, in line with the property management contracts, in the year to which they 
relate. They include income in relation to services provided by Capital & Regional Property Management Limited (“CRPM”) to 
associates for asset and property management, project co-ordination, procurement, and management of service charges and directly 
recoverable expenses. 

132

Notes to the Financial Statements CONTINUEDcapreg.com1 Significant Accounting Policies CONTINUED
Dividend and interest income – Dividend income from investments is recognised when the shareholders’ right to receive payment 
has been established. Interest income is accrued on a time basis, by reference to the principal outstanding and at the effective 
interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the 
financial asset to that asset’s net carrying amount. 

Snozone income – Revenue arises from the operation of indoor ski operations. Revenue represents the amounts received from 
customers (excluding sales taxes) for admissions tickets, membership, retail, food and beverage sales and sponsorship. Ticket 
revenue is recognised at point of entry. Revenue from the sale of memberships is deferred and then recognised over the period that 
the membership is valid. Retail and food and beverage sales revenues are recognised at the point of sale. Sponsorship revenue is 
recognised over the relevant contract term. 

Government grants
Government grants relate to the coronavirus job retention scheme and are not recognised until there is reasonable assurance that 
the Group will comply with the conditions attaching to them and that the grants will be received.

Government grants are recognised in profit or loss on a systematic basis over the periods in which the Group recognises as expenses 
the related costs for which the grants are intended to compensate. Government grants that are receivable as compensation for 
expenses or losses already incurred or for the purpose of giving immediate financial support to the Group with no future related 
costs are recognised in profit or loss in the period in which they become receivable, offset against the expense they are intended to 
compensate where applicable. 

Finance costs
All borrowing costs are recognised under Finance costs in the income statement in the year in which they are incurred. Finance costs 
also include the amortisation of loan issue costs and any loss in the value of the Group’s wholly-owned interest rate swaps.

Operating segments
The Group’s has made a change to its reportable segments for this period reflecting the position of its shopping centre investments. 
The Group has split out what was previously called Shopping Centres into ”Shopping Centres – Investment Assets” and “Shopping 
Centres – Managed Assets”. This reflects the fact that management consider these groups separately in operating decisions. 
Shopping Centres – Investment Assets incorporating the centres at Ilford and within The Mall loan facility, namely Blackburn, 
Maidstone, Walthamstow and Wood Green. These represent the asset pools where the Group retains net equity and is focused on 
long-term solutions for the loan positions potentially involving the investment of further capital in some shape or form. Shopping 
Centres – Managed Assets incorporates Hemel Hempstead and Luton where the current debt values in the non-recourse SPV 
structures exceed the respective property value and therefore the Group has negative equity. The Group has determined that the 
economic and strategic rationale for additional investment to cure and/or to pay down these non-recourse facilities is, at the present 
time, is insufficient. In agreement with and at the request of the various lenders, the Group continues to manage these assets for 
the time being, whilst various outcomes are explored in conjunction with the lenders. As at 30 December 2021, the Group concluded 
that the two “Managed Assets”, Hemel Hempstead and Luton, met the criteria to be reclassified as “Held for Sale”. Further detail is 
disclosed in Note 16. 

Group/Central includes management fee income, Group overheads incurred by Capital & Regional plc, Capital & Regional Property 
Management and other subsidiaries and the interest expense on the Group’s central borrowing facility.

The Shopping Centres segments derive their revenue from the rental of investment properties. The Snozone and Group/Central 
segments derive their revenue from the operation of indoor ski slopes and the management of property funds or schemes 
respectively. The split of revenue between these classifications satisfies the requirement of IFRS 8 to report revenues from different 
products and services. Depreciation and charges in respect of share-based payments represent the only significant non-cash 
expenses. Prior period comparatives have also been restated as a result.

Adjusted Profit
Adjusted Profit is the total of Contribution from wholly-owned assets, the profit from Snozone and property management fees less 
central costs (including interest, excluding non-cash charges in respect of share-based payments) after tax. Adjusted Profit excludes 
revaluation of properties, profit or loss on disposal of properties or investments, gains or losses on financial instruments and 
adjusting one-off items. Results from Discontinued Operations are included up until the point of disposal or reclassification as held 
for sale. Further detail on the use of Adjusted Profit and other Alternative Performance Measures is provided within the Financial 
Review. 

Adjusted profit within Snozone is Leisure EBITDA. Leisure EBITDA is an alternative performance measure for the Snozone business. 
It excludes Depreciation, Amortisation, (notional) Interest, Tax and non-operational one-off items. It includes rent expense, based on 
contractual payments adjusted for rent-free periods. This provides a measure of Snozone trading performance which removes the 
profiling impact of IFRS 16 that would otherwise see a significantly higher charge in early years of a lease and significantly lower net 
charge in later years.

A reconciliation of Adjusted Profit to the statutory result is provided in Note 2a and, on a per share basis, in Note 9, where EPRA 
earnings figures are also provided.

133

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS2a Operating segments

Year to 30 December 2021

Rental income from external sources
Property and void costs1
Net rental income
Net interest expense
Snozone income/Management fees2
Other income4
Management expenses
Depreciation
Variable overhead 
Adjusted Profit/(loss)
Revaluation of properties
Loss on disposal
Snozone depreciation and amortisation
Notional interest (net of rent expense 
within EBITDA)
Gain on financial instruments
Long-term incentives
Tax charge
Prior period tax3
Other items
Gain on debt repurchase
Loss

Total assets
Total liabilities
Net assets/(liabilities)

1 

Includes expected credit loss.

Shopping 
Centres –  
Investment  
Assets
£m

Shopping 
Centres – 
Managed
Assets
£m

Snozone
£m

Group/
Central
£m

Note

3b

3b

35.5
(14.0)
21.5
(10.8)
–
–
–
–
–
10.7
(29.2)
(1.4)
–

–
2.7
–
–
–
–
–
(17.2)

14.2
(6.7)
7.5
(5.4)
–
–
–
–
–
2.1
(20.0)
(1.1)
–

–
3.2
–
–
–
–
–
(15.8)

–
–
–
–
6.8
2.5
(8.5)
–
–
0.8
–
–
(2.5)

0.5
–
–
0.2
1.4
(0.7)
–
(0.3)

3b
3b

425.6
(267.9)
157.7

146.4
(165.8)
(19.4)

29.0
(31.2)
(2.2)

Total 
£m

49.7
(20.7)
29.0
(16.4)
9.2
2.5
(15.0)
(0.3)
(0.9)
8.1
(49.2)
(2.5)
(2.5)

0.5
5.9
(0.9)
0.2
(1.9)
(2.5)
18.4
(26.4)

636.0
(467.6)
168.4

–
–
–
(0.2)
2.4
–
(6.5)
(0.3)
(0.9)
(5.5)
–
–
–

–
–
(0.9)
–
(3.3)
(1.8)
18.4
6.9

35.0
(2.7)
32.3

2  Asset management fees of £3.6 million charged from the Group’s Capital & Regional Property Management entity to wholly owned assets have been 

excluded from the table above.

3  £1.4 million in Snozone relates to a £1.4 million reclaim of VAT.
4  Other income includes £2.5 million insurance proceeds.

134

Notes to the Financial Statements CONTINUEDcapreg.com2a Operating segments CONTINUED

Year to 30 December 2020

Rental income from external sources
Property and void costs1
Net rental income
Net interest expense
Snozone income/Management fees2
Management expenses
Investment income
Depreciation
Current Tax
Adjusted Profit/(loss)
Revaluation of properties
Profit on disposal
Snozone depreciation and amortisation
Notional interest (Net of rent expense 
within EBITDA)
Loss on financial instruments
Long-term incentives
Other items
Loss

Total assets
Total liabilities
Net assets/(liabilities)

1 

Includes expected credit loss.

Shopping  
Centres – 
Investment  
Assets
Restated
£m

Shopping 
Centres – 
Managed 
Assets3
Restated
£m

Snozone4
Restated
£m

Group/
Central
Restated4
£m

36.0
(15.8)
20.2
(11.4)
–
–
–
–
–
8.8
(137.6)
0.4
–

–
(2.8)
–
–
(131.2)

440.4
(329.4)
111.0

19.6
(5.7)
13.9
(5.6)
–
–
–
–
–
8.3
(70.7)
–
–

–
(2.2)
–
–
(64.6)

–
–
–
–
4.6
(6.3)
–
–
–
(1.7)
–
–
(2.2)

1.5
–
–
–
(2.4)

150.5
(153.5)
(3.0)

14.3
(16.0)
(1.7)

–
–
–
–
2.3
(6.5)
0.1
(0.5)
0.2
(4.4)
–
–
–

–
–
(0.4)
(0.9)
(5.7)

65.4
(4.6)
60.8

Note

3b

3b

3b
3b

Total4 
£m

55.6
(21.5)
34.1
(17.0)
6.9
(12.8)
0.1
(0.5)
0.2
11.0
(208.3)
0.4
(2.2)

1.5
(5.0)
(0.4)
(0.9)
(203.9)

670.6
(503.5)
167.1

2  Asset management fees of £3.6 million charged from the Group’s Capital & Regional Property Management entity to wholly owned assets have been 

excluded from the table above.
Includes the benefit of £4 million of surrender premiums received during the period.

3 

4  2020 results have been restated for a prior year adjustment in respect of the treatment of SaaS configuration costs as explained in Note 1. 2020 

results have also been restated to reflect Snozone Leisure EBITDA performance measure and to eliminate intercompany interest amounts from net 
interest expense.

135

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS2b Reconciliations of reportable revenue, assets and liabilities

Revenue and other income

Rental income from external sources
Service charge income
Management fees
Snozone income
Other income (Snozone business continuity insurance receipt)
Revenue for reportable segments 
Elimination of inter-segment revenue
Revenue and other income per consolidated income statement 

Revenue and other income by country
UK
Spain
Revenue and other income per consolidated income statement

Assets
Investment assets
Managed assets
Snozone
Group/Central
Total assets of reportable segments and Group assets

Liabilities
Investment assets
Managed assets
Snozone
Group/Central
Total liabilities of reportable segments and Group liabilities

Net assets by country
UK
Spain
Germany
Group net assets

Note

2a

2a
2a
2a

3

Note

16

2a

16

2a

Year to
30 December
2021
£m

Year to
30 December
2020
£m

49.7
12.7
2.4
6.8
2.5
74.1
(1.6)
72.5

70.4
2.1
72.5

2021
£m

425.6
146.4
29.0
35.0
636.0

(267.9)
(165.8)
(31.2)
(2.7)
(467.6)

167.8
0.6
–
168.4

55.6
11.7
2.3
4.6
–
74.2
(1.5)
72.7

72.7
–
72.7

20201
£m

440.4
150.5
14.3
65.4
670.6

(329.4)
(153.5)
(16.0)
(4.6)
(503.5)

166.2
–
0.9
167.1

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

136

Notes to the Financial Statements CONTINUEDcapreg.com3 Revenue

Gross rental income
Car Park and ancillary income
Lease surrender premiums received
Income from external sources
Service charge income
External management fees 
Snozone income1
Other income1
Revenue and other income per consolidated income statement 

Year to
30 December
2021
£m

Year to
30 December
2020
£m

Note

41.1
8.1
0.5
49.7
12.7
0.8
9.3
2.5
72.5

43.5
7.4
4.7
55.6
11.7
0.8
4.6
–
72.7

2a
2b

2a
2a
2b

1  Other income includes £2.5m insurance proceeds in Snozone and Snozone income includes £1.4m VAT rebate received from HMRC.

Management fees represent revenue earned by Capital & Regional Plc and the Group’s wholly owned Capital & Regional Property 
Management subsidiary. Fees charged to wholly owned assets have been eliminated on consolidation.

4 Cost of sales

Property and void costs
Service charge costs
Snozone expenses
Total cost of sales

5 Finance income and costs

Finance income
Interest receivable
Income from fixed asset investments
Gain in fair value of financial instruments:
 −
Interest rate swaps
Total finance income
Finance costs
Amortisation of deferred loan arrangement fees
Interest payable on bank loans and overdrafts
Other interest payable
Lease liabilities 
Loss in fair value of financial instruments:
 −
Total finance costs

Interest rate swaps

Year to
30 December
2021
£m

Year to
30 December
2020
£m

(14.4)
(11.1)
(7.8)
(33.3)

(13.4)
(10.2)
(4.3)
(27.9)

Year to
30 December
2021
£m

Year to
30 December
2020
£m

–
–

7.6
7.6

(1.0)
(13.7)
(0.2)
(2.4)

–
(17.3)

0.3
0.1

–
0.4

(1.0)
(14.5)
(0.4)
(1.9)

(5.0)
(22.8)

137

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
6 Loss before tax
The loss before tax has been arrived at after charging/(crediting) the following items:

Variable lease payments not capitalised under IFRS 16 
Expected credit loss
Other gains and losses (see below)
Depreciation of plant and equipment
Depreciation of right of use assets
Staff costs 
Auditor’s remuneration for audit services (see below)

Other gains and losses 

Discount on purchase of loan net of costs 
(Loss)/gain on disposal of investment property
Foreign exchange (loss)/gain
Impairment of investment
Investment income
Total other gains and losses

Auditor’s remuneration
The analysis of the Auditor’s remuneration is as follows:

Note

14

11
12
7

Note

18

Fees payable to the Company’s Auditor and its associates for the audit of the Company’s annual 
financial statements
Fees payable to the Company’s Auditor and its associates for other services to the Group – the audit 
of the Company’s subsidiaries 
Total audit fees for the Company and its subsidiaries

Fees payable to the Company’s Auditor and its associates for other services to the Group – reporting 
to parent company auditors
Audit related assurance services – Review of Interim Report
Other assurance services
Total non-audit fees
Total fees paid to Auditor and their associates

Year to
30 December
2021
£m

Year to
30 December
2020
£m

0.3
4.9
14.0
0.5
2.2
11.1
0.4

0.4
7.3
1.6
0.5
2.2
8.7
0.3

Year to
30 December
2021
£m

Year to
30 December
2020
£m

16.7
(2.5)
(0.2)
(0.7)
0.7
14.0

–
0.4
0.1
(0.4)
1.5
1.6

Year to
30 December 
 2021
£’000

Year to
30 December 
 2020
£’000

231

88
319

26
52
–
78
397

213

73
286

–
45
–
45
331

138

Notes to the Financial Statements CONTINUEDcapreg.com 
 
 
7 Staff costs

Salaries
Discretionary bonuses 
Share-based payments

Social security
Other pension costs

Note

21

Year to
30 December
2021
£m

Year to
30 December
2020
£m

7.7
1.3
0.6
9.7
1.1
0.3
11.0

6.9
0.4
0.4
7.7
0.7
0.3
8.7

Staff costs amounting to £nil million (2020: £0.2 million) have been capitalised as development costs during the year.

Staff numbers
The monthly average number of employees (including Executive Directors), being full-time equivalents, employed by the Group 
during the year was as follows:

CRPM/PLC
Shopping centres
Snozone
Total staff numbers

Year to
30 December
2021
Number

Year to
30 December
2020
Number

40
56
66
162

41
87
60
188

The monthly average number of total employees (including Executive Directors) employed within the Group during the year was 248 
(CRPM – 44, Shopping centres – 65, Snozone – 139) compared to 263 in 2020 (CRPM – 41, Shopping centres – 87, Snozone – 135). 
These do not agree to the table above as they are average total employees not adjusted for full-time equivalents. 

There were no employees (2020: nil) employed by the Company during 2021.

The Group has received £0.2m in funds from HMRC for furloughed employees between January to December 2021 (CRPM – £nil, 
Shopping centres – £nil, Snozone – £0.2m (2020: £1.2m comprising CRPM – £nil, Shopping centres – £0.2m, Snozone – £1.0m). This 
has been credited against staff costs in the income statement.

8 Tax
8a Tax (charge)/credit

Current tax
UK corporation tax 
Adjustments in respect of prior years
Total current tax (charge)/credit
Deferred tax
Prior year adjustments
Origination and reversal of temporary timing differences
Total deferred tax
Total tax (charge)/credit

 £nil (2020: £nil) of the tax charge relates to items included in other comprehensive income.

Year to
30 December
2021
£m

Year to
30 December
2020
£m

(1.0)
(2.6)
(3.6)

(0.1)
0.6
0.5
(3.1)

–
–
–

–
0.2
0.2
0.2

139

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
 
 
8 Tax CONTINUED
8b Tax (charge)/credit reconciliation

Loss before tax on continuing operations
Expected tax credit at 19% (2020: 19%)
REIT exempt income and gains
Non-allowable expenses and non-taxable items
Excess tax losses
Other adjustments
Prior year adjustments
Effect of tax rate change on deferred tax
Actual tax (charge)/credit 

Year to
30 December
2021
£m

Year to
30 December
2020
£m

Note

(23. 3)
4.4
(3.6)
(0.1)
(0.3)
(1.0)
(2.7)
0.2
(3.1)

(204.3)
38.7
(38.0)
0.1
(0.6)
–
–
–
0.2

8a

8c Deferred tax
The Finance Act 2020 enacted provisions maintaining the main rate of UK corporation tax at 19% for the years starting 1 April 2020 
and 1 April 2021. On 10 June 2021, Finance Act 2021 received Royal Assent and enacted provisions maintaining the main corporation 
tax rate at 19% for the year commencing 1 April 2022 and increasing the rate to 25% for the year commencing 1 April 2023.

Consequently, the UK corporation tax rate at which deferred tax is booked in the Financial Statements is 25% (2020: 19%).

The Group has recognised a deferred tax asset of £0.7 million (30 December 2020: £0.2m). The Group has recognised deferred tax 
assets for the non-REIT profit entities in respect of head lease payments and capital allowances to the extent that future matching 
taxable profits are expected to arise.

No deferred tax asset has been recognised in respect of temporary differences arising from investments or investments in associates 
in the current or prior years as it is not certain that a deduction will be available when the asset crystallises.

The Group has £24.1 million (30 December 2020: £22.5 million) of unused revenue tax losses, all of which are in the UK. No 
deferred tax asset has been recognised in respect of these losses due to the unpredictability of future taxable profit streams 
and other reasons which may restrict the utilisation of the losses (30 December 2020: £nil). The Group has unused capital losses 
of £24.9 million (30 December 2020: £24.9 million) that are available for offset against future gains but similarly no deferred tax 
has been recognised in respect of these losses owing to the unpredictability of future capital gains and other reasons which may 
restrict the utilisation of the losses. The losses do not have an expiry date.

8d REIT compliance
The Group converted to a group REIT on 31 December 2014. Therefore, the Group does not pay UK corporation tax on the profits 
and gains from qualifying rental business in the UK provided it meets certain conditions. Non-qualifying profits and gains of the 
Group continue to be subject to corporation tax as normal. In order to retain group REIT status, certain ongoing criteria must be 
maintained. The main criteria are as follows:

• 

• 

• 

at the start of each accounting year, the value of the assets of the property rental business plus cash must be at least 75% of the 
total value of the Group’s assets;

at least 75% of the Group’s total profits must arise from the property rental business; and

at least 90% of the Group’s UK property rental profits as calculated under tax rules must be distributed.

A UK REIT is expected to pay dividends (PIDs) of at least 90 per cent of its taxable profits from its UK property rental business by 
the first anniversary of each accounting date. By agreement with HMRC, the Group had an extension to the payment date of the 
balance of the 2019 PID. However, as the Group made no PID distributions in the year to 30 December 2021, the Group paid tax 
on the outstanding PID balance for 2019 as well as the outstanding PID balance for 2020 to HMRC in December 2021 in the sum 
of £2.5 million. This amount together with an additional provision of £0.2 million to cover interest on the prior year amounts paid 
as well as a small balancing amount of tax estimated to be payable for the prior years is included in the prior year adjustment of 
£2.7 million. 

At 30 December 2021, the Company does not have sufficient distributable reserves to declare a dividend. The Company plans to 
undertake a capital reduction exercise for which it will seek shareholder approval at the 2022 AGM in order to create distributable 
reserves.

The Directors intend that the Group should continue as a group REIT for the foreseeable future, with the result that deferred tax is 
no longer recognised on temporary differences relating to the property rental business. As a REIT, the Group will endeavour to meet 
its mandatory PID distribution requirements for the year ended 30 December 2021 by the due date of 30 December 2022. However, 
until there is certainty on the quantum of any dividends payable in the year to 31 December 2022, a provision for tax in the sum 
of £1 million has been maintained in respect of the estimated 2021 mandatory PID distribution. The final tax to be settled may be 
reduced to the extent dividends are paid within the year to 30 December 2022.

140

Notes to the Financial Statements CONTINUEDcapreg.com 
9 Earnings per share
The European Public Real Estate Association (“EPRA”) has issued recommendations for the calculation of earnings per share 
information as shown in the following tables: 

9a Earnings per share calculation

Year to 30 December 2021

Year to 30 December 20201

Note

Loss

EPRA 

Adjusted 
Profit

Loss

EPRA

Adjusted 
Profit

(26.4)

(26.4)

(26.4)

(203.9)

(203.9)

(203.9)

Profit (£m)
(Loss) for the year 
Revaluation loss on investment 
properties (net of tax)
(Profit)/Loss on disposal (net of tax)
Changes in fair value of financial 
instruments2
Share-based payments
Other items3
(Loss)/profit (£m)
Earnings per share (pence)
Diluted earnings per share (pence) 

9b
9b

9b
2a

–
–

–
–
–
(26.4)
(22.0)
(22.0)

49.2
2.5

(5.9)
–
(15.9)
3.5
2.9
2.9

49.2
2.5

(5.9)
0.9
(12.2)
8.1
6.8
6.7

None of the current or prior year earnings related to discontinued operations.

Weighted average number of shares (m)

Ordinary shares in issue
Own shares held
Basic
Dilutive contingently issuable shares and share options
Diluted

–
–

208.3
(0.4)

208.3
(0.4)

–
–
–
(203.9)
(188.8)
(188.8)

Note

21

5.0
–
0.9
9.9
9.2
9.2

5.0
0.4
1.6
 11.0
10.2
10.2

Year to 
30 December 
2021

Year to 
30 December 
2020

119.9
–
119.9
0.3
120.2

108.0
–
108.0
0.3
108.3

At the end of the year, the Group had no (2020: 678,919) share options and contingently issuable shares granted under share-based 
payment schemes that could potentially dilute earnings per share in the future, but which have not been included in the calculation 
because they are not dilutive or the conditions for vesting have not been met.

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.
2  2021 includes £0.2 million cost related to the termination of interest rate swap liabilities within The Mall loan facility. 
3  Other Items includes the £18.4 million gain on repurchase of debt at a discount (see Note 17 for further details) and other non-operating 

transactional costs.

9b Headline earnings per share
Headline earnings per share is an alternative performance measure as required by the JSE Listing Requirements. It has been 
calculated and presented in line with the JSE guidance. 

Profit (£m)
(Loss) for the year
Revaluation loss on investment properties (including tax)
(Profit)/Loss on disposal (net of tax)
Other items
Headline earnings

Weighted average number of shares (m)
Ordinary shares in issue
Own shares held
Dilutive contingently issuable shares and share options

Headline Earnings per share (pence) Basic/Diluted

Year to 30 December 2021

Year to 30 December 20201

Basic

Diluted 

Basic

Diluted 

(26.4)
49.2
2.5
(15.9)
9.4

119.9
–
–
119.9
7.8

(26.4)
49.2
2.5
(15.9)
9.4

119.8
–
0.3
120.2
7.8

(203.9)
208.3
(0.4)
0.4
4.2

108.0
–
–
108.0
3.9

(203.9)
208.3
(0.4)
0.4
4.2

108.0
–
0.3
108.3
3.9

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

141

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS10 Investment properties
10a Wholly owned properties

Cost or valuation
At 30 December 2019
Capital expenditure (excluding capital contributions)
Disposal
Valuation deficit1
IFRS 16 transition adjustment
At 30 December 2020
Capital expenditure (excluding capital contributions)
Disposal
Valuation deficit1
Transfer to held for sale
At 30 December 2021

Freehold
investment
properties
£m

Leasehold
investment
properties
£m

Total
property
assets
£m

Note

379.1
4.2
(4.6)
(98.6)
–
280.1
1.6
(13.3)
(32.5)
(10.2)
225.7

391.8
9.8
–
(109.6)
(36.0)
256.0
7.3
–
(16.8)
(97.5)
149.0

770.9
14.0
(4.6)
(208.2)
(36.0)
536.1
8.9
(13.3)
(49.3)
(107.7)
374.8

1

16

1  £49.2 million per Income statement and Note 2a includes letting fee amortisation adjustment of £(0.1) million (2020: £0.1million).

During the period, the Group sold a parade of properties at Hemel Hempstead known as Edmonds Parade and Stephyns Chambers. 
These properties had a value of £5.3m. A loss on disposal of £1.1m has been recognised in the accounts in relation to this sale.

In December 2021, the Group sold Maidstone House, an office block attached to The Mall Maidstone, this office block had a value 
of £7.07m. A loss on disposal of £1.4m has been recognised in the income statement in relation to this sale with reference to the 
valuation of the property at the start of the year.

10b Property assets summary

Investment properties at fair value as reported by the valuer
Add back of lease liabilities
Unamortised tenant incentives on investment properties
IFRS Property Value

30 December 
2021
£m 

30 December 
2020
£m 

380.1
6.0
(11.3)
374.8

527.0
25.3
(16.2)
536.1

As described in Note 1 summary of significant accounting policies, where the valuation obtained for investment property is net of 
all payments to be made, it is necessary to add back the lease liability to arrive at the carrying amount of investment property at 
fair value.

10c Valuations
External valuations at 30 December 2021 were carried out on all of the gross property assets detailed in the table above. The fair 
value was £380.1 million (2020: £527.0 million). External valuations were carried out on all of the property assets detailed in the table 
above. The valuations at 30 December 2021 were carried out by independent qualified professional valuers from CBRE Limited and 
Knight Frank LLP in accordance with RICS standards. These valuers are not connected with the Group and their fees are charged on a 
fixed basis that is not dependent on the outcome of the valuations. 

Real estate valuations are complex and derived from data that is not widely publicly available and involves a degree of judgement. 
For these reasons, the valuations are classified as Level 3 in the fair value hierarchy as defined by IFRS 13. The valuations are 
sensitive to changes in rent profile and yields.

The Group considers all of its investment properties to fall within “Level 3”, as defined in Note 1. The table below summarises the key 
unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 30 December 2021:

Wholly owned assets

380.1

Market Value 
£m

Low

9.24

Portfolio

16.65

High

23.99

Low

6.6

Portfolio

8.6

High

13.2

Estimated rental value £ per sq ft

Equivalent yield %

142

Notes to the Financial Statements CONTINUEDcapreg.com 
 
10 Investment properties CONTINUED
Sensitivities
The following table illustrates the impact of changes in key unobservable inputs (in isolation) on the fair value of the Group’s 
properties:

Wholly owned assets

Wholly owned assets

11 Plant and equipment

Cost
At the start of the year (restated)
Additions
Disposals
At the end of the year
Accumulated depreciation
At the start of the year (restated)
Additions
Charge for the year
Eliminated on disposal
At the end of the year
Carrying amount
At the end of the year

Impact on valuations of 5% change 
in estimated rental value

Impact on valuations of 25bps 
change in equivalent yield

Impact on valuations of 50bps 
change in equivalent yield

Increase
£m

15.5

Decrease 
£m

(15.4)

Increase
£m

15.4

Decrease 
£m

(14.6)

Increase
£m

32.0

Decrease 
£m

(28.0)

Impact on valuations of 100bps 
change in equivalent yield

Increase
£m

68.8

Decrease 
£m

(53.1)

30 December
2021
£m

30 December
2020
Restated1
£m

5.9
0.7
(0.8)
5.8

(4.1)
(0.2)
(0.6)
0.8
(4.1)

1.7

5.7
0.2
–
5.9

(3.7)
–
(0.4)
–
(4.1)

1.8

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

12 Leases

Right of use Assets

Cost
At the start of the year
Additions
Remeasurement
At the end of the year

Accumulated depreciation
At the start of the year
Charge for the year
Disposals
At the end of the year
Carrying value
At the end of the year

30 December 
2021
£m

30 December
2020
£m

14.4
3.3
11.2
28.9

(2.2)
(2.2)
–
(4.4)

14.4
–
–
14.4

–
(2.2) 
–
(2.2)

24.5

12.2

Lease commitments relate to the leasing of the Group’s registered office and the leases of the Snozone business on its Basingstoke, 
Yorkshire and Milton Keynes sites. During the period, the Group has signed amendments to the lease agreements for the Yorkshire 
and Milton Keynes sites within its Snozone business, resulting in the remeasurement of the right of use asset and the related lease 
liability. Additions for the year relate to the lease acquired on acquisition of Snozone Madrid.

143

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
 
12 Leases CONTINUED
The maturity analysis of lease liabilities is presented in Note 27.

Amounts recognised in profit and loss
Depreciation expense on right-of-use assets
Interest expense on lease liabilities

Year ended  
30 December
2021
£m

Year ended  
30 December
2020
£m

2.2
1.0

2.1
0.6

13 Subsidiaries
A list of the subsidiaries of the Group, including the name, country of incorporation, and proportion of ownership interest is given in 
Note F to the Company financial statements.

14 Receivables

Non current:
Non-financial assets
Deferred tax
Unamortised tenant incentives
Unamortised rent-free periods

Current:
Financial assets
Trade receivables (net of allowances)
Other receivables
Accrued income
Current financial assets

Non-financial assets
Prepayments
Unamortised tenant incentives
Unamortised rent-free periods
Current non-financial assets

30 December 
2021
£m

30 December 
2020
£m

0.7
2.1
7.2
10.0

8.9
4.2
0.9
14.0

4.0
0.4
1.6
6.0
20.0

0.2
3.8
10.2
14.2

14.7
2.7
0.2
17.6

1.5
0.8
1.4
2.7
21.3

Credit losses are calculated at an amount equal to lifetime expected credit losses. The expected credit losses on trade receivables 
are estimated using a provision matrix by reference to past default experience of the debtor and an analysis of the debtor’s current 
financial position, adjusted for factors that are specific to the debtor and an assessment of both the current as well as the forecast 
direction of conditions at the reporting date. 

There has been no change in the estimation techniques or significant assumptions made during the current reporting period. 

The Group writes off a trade receivable when there is information indicating that there is no realistic prospect of recovery. Changes in 
expected credit loss allowance arise from increase in calculated expected credit loss, as well as amounts written off. The Group does 
not recognise revenue where collectability is not reasonably expected. In the case of rental income, this relates to tenants who are 
insolvent and closed.

144

Notes to the Financial Statements CONTINUEDcapreg.com 
14 Receivables CONTINUED
The following table details the risk profile of trade receivables based on the Group’s provision matrix.

2021

Not past due

1–30 days

31–60 days

61–90 days

>90 days

Expected credit loss rate (%)
Estimated total gross carrying amount at 
default (£m)
Lifetime ECL (£m)
Adjustment for forward-looking estimate
Total expected credit loss

19.4

35.5

31.5

60.4

45.0

4.2
(0.8)
(0.8)
(1.6)

2.7
(1.0)
–
(1.0)

0.3
(0.1)
–
(0.1)

0.1
(0.1)
–
(0.1)

6.8
(3.0)
–
(3.0)

2020

Not past due

1–30 days

31–60 days

61–90 days

>90 days

Expected credit loss rate (%)
Estimated total gross carrying amount at 
default (£m)
Lifetime ECL (£m)
Adjustment for forward-looking estimate
Total expected credit loss

5.8

3.1
(0.2)
(2.7)
(2.9)

16.3

17.1

50.3

7.6
(1.2)
–
(1.2)

0.6
(0.1)
–
(0.1)

1.3
(0.6)
–
(0.6)

34.2

10.4
(3.6)
–
(3.6)

1  This represents the total lifetime expected credit loss as a percentage of total group receivables.

Total

35.31

14.1
(5.0)
(0.8)
(5.8)

Total

24.81

23.0
(5.7)
(2.7)
(8.4)

Allowances for credit loss
At the start of the year
Additional allowances created
Utilised during the year
Unused amounts reversed
Transfer to held for sale
At the end of the year

The following table illustrates the impact of a 5% change in the rate of expected credit loss. 

30 December
2021
£m

30 December
2020
£m

8.4
3.7
(1.8)
(3.6)
(0.9)
5.8

1.4
11.5
(2.6)
(1.9)
–
8.4

Expected credit loss

15 Cash and cash equivalents

Cash at bank and in hand
Security deposits held in rent accounts
Other restricted balances

Provision at 
30 December 
2021
£m

Impact of a
5% increase
£m

Impact of a
5% decrease
£m

5.8

0.7

(0.7)

30 December
2021
£m

30 December
2020
£m

53.7
0.7
4.1
58.5

82.3
0.7
1.1
84.1

Cash at bank and in hand include amounts subject to a charge against various borrowings and may therefore not be immediately 
available for general use by the Group. Of the cash at bank and in hand, £32.5 million was held on short-term deposit and 
immediately available free of any restrictions or conditions at the year-end date (30 December 2020: £60.9 million). The remaining 
balances are subject to meeting conditions or having passed through relevant waterfall calculations within relevant loan facilities. 
All of the above amounts at 30 December 2021 were held in Sterling other than £0.6 million which was held in Euros (30 December 
2020: £0.1 million). 

145

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
 
16 Assets and liabilities held for sale
As at 30 December 2021, the Group concluded that the two “Managed Assets”, Hemel Hempstead and Luton, met the criteria to 
be reclassified as “Held for Sale”. This conclusion was reached as the Group, in conjunction with the respective lenders, which had 
decided to seek to dispose of whole or part of the investments as at that date. While no transaction has been agreed as at the time 
of results, it is viewed as highly probable that it will be concluded within 12 months of the balance sheet date. 

This has resulted in all of the assets and liabilities associated with the respective investments being reclassified to separate lines of 
“Assets classified as held for sale” and “Liabilities classified as held for sale”. The reclassification has been measured at the lower of 
expected net sale proceeds and current carrying value. Given each of the investments is in a net liability position and that the Group 
would not expect to realise any proceeds from a disposal (nor be obligated to clear the net liabilities), the reclassification has been 
made at their fair values being the same as the year end carrying value. 

The following are the amounts in the year end balance sheet:

Amounts in £m

Assets classified as held for sale
Liabilities classified as held for sale
Net liability in respect of held for sale

17 Trade and other payables

Amounts falling due after one year:
Financial liabilities
Accruals
Other creditors
Non-derivative financial liabilities
Financial liabilities carried as fair value through profit or loss
Interest rate swaps

Amounts falling due within one year:
Financial liabilities
Trade payables
Accruals
Other creditors
Non-derivative financial liabilities

Non-financial liabilities
Deferred income
Other taxation and social security 

Hemel 
Hempstead

21.9
(34.5)
(12.6)

Luton

124.5
(131.3)
(6.8)

Total

146.4
(165.8)
(19.4)

30 December
2021
£m

30 December
2020
£m

0.3
–
0.3

–
0.3

1.4
8.0
11.0
20.4

7.3
1.6
29.3

0.1
0.1
0.2

8.9
9.1

1.2
8.3
11.1
20.6

7.1
3.2
360.9

The average age of trade payables is 9 days (2020: 7 days). No amounts incur interest (2020: £nil).

During the year interest rate swaps relating to the Mall loan facility and Marlowes Hemel loan facility were terminated.

146

Notes to the Financial Statements CONTINUEDcapreg.com 
 
18 Bank loans
18a Summary of borrowings 
The Group’s borrowings are arranged to ensure an appropriate maturity profile and to maintain short-term liquidity. There were no 
defaults or other breaches of financial covenants that were not waived under any of the Group borrowings during the current year or 
the preceding year.

Borrowings at amortised cost

Secured
Fixed and swapped bank loans
Variable rate bank loans
Total borrowings before costs
Unamortised issue costs
Total borrowings after costs

Analysis of total borrowings after costs
Current
Non-current
Total borrowings after costs

Note

18d
18d

30 December
2021
£m

30 December
2020
£m

239.0
–
239.0
(0.8)
238.2

–
238.2
238.2

427.4
–
427.4
(3.5)
423.9

–
423.9
423.9

On 12 November 2021, the Group completed a restructuring of its Mall loan facility. 

The Mall Facility had comprised of a £265 million debt facility with RBS and TIAA secured over the Four Mall Assets, being the Mall 
Blackburn, the Mall Maidstone, the Mall Wood Green and the Mall Walthamstow. TIAA previously held a balance of £165 million and 
RBS a balance of £100 million. Under the restructuring the Group acquired the £100 million of debt outstanding with RBS for a 
principal amount of £81 million, representing a discount of £19 million.

This was funded through a combination of:

• 

TIAA agreeing to acquire from the Group £35 million of the RBS Debt acquired for £35 million, increasing its lending in the facility 
to £200 million;

•  An equity raise of £30.0 million (before costs) that completed on 5 November 2021; and 

• 

Existing cash resources of £16 million.

The transaction resulted in a one-off gain of £18.4 million being the benefit of the discount less directly associated costs. The 
transaction had the net result of reducing external debt by £65 million. As part of this restructure, £1.7 million of unamortised issue 
costs were written off to the income statement within finance costs.

On 30 December 2021, £119.5 million of loans relating to Luton and Hemel Hempstead were reclassified to Held for Sale (see Note 
16 for further details). The Luton facility has a fixed rate and a maturity date of 28 December 2023. The Hemel Hempstead facility has 
a variable rate and a maturity date of 5 February 2023.

The movement of Secured loans in the year is summarised in the table below:

Secured bank loans at 30 December 2020
Acquisition of RBS loan on The Mall
Draw down of new TIAA loan
Repayment of Hemel Hempstead loan from proceeds of Edmonds Parade sale
Reclassification of Hemel Hempstead loan to liabilities in respect of assets held for sale
Reclassification of Luton loan to liabilities in respect of assets held for sale

£m

427.4
(100.0)
35.0
(3.9)
(23.0)
(96.5)
239.0

All loans are maintained in separate ring-fenced Special Purpose Vehicle (SPV) structures secured against the property interests and 
other assets within each SPV. There is no recourse to other Group companies outside of the respective SPV and no cross-default 
provisions. 

147

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
18 Bank loans CONTINUED
18b Maturity of borrowings

From two to five years
Greater than five years
Due after more than one year
Current

18c Undrawn committed facilities

Expiring between two and five years
Expiring greater than five years

30 December
2021
£m

30 December
2020
£m

Note

39.0
200.0
239.0
–

239.0

262.4
165.0
427.4
–

427.4

18a

30 December
2021
£m

30 December
2020
£m

–
–

22.0
–

The £22.0 million of undrawn facilities as at 30 December 2020 related to the group’s revolving credit facility and the Hemel 
Hempstead capital expenditure facility. Both facilities were cancelled in January 2021.

18d Interest rate profile of borrowings

Fixed and swapped rate borrowings
Between 2% and 3%
Between 3% and 4%
Between 6% and 7%

Variable rate borrowings

30 December
2021
£m

30 December
2020
£m

Note

39.0
165.0
35.0
239.0
–
239.0

39.0
388.4
–
427.4
–
427.4

18a
18a

19 Financial instruments and risk management
19a Overview
Capital risk management
The capital structure of the Group consists of debt, which includes the borrowings disclosed in Note 17a; cash and cash equivalents 
as disclosed in Note 15; and equity attributable to equity holders of the parent, comprising issued share capital, reserves and 
retained earnings as disclosed in the Statement of changes in equity. For the purpose of calculating gearing ratios, debt is defined as 
long and short-term borrowings (excluding derivatives) excluding unamortised issue costs. Equity includes all capital and reserves of 
the Group attributable to equity holders of the Company.

The Group is not subject to externally imposed capital requirements. The risks associated with each class of capital are also 
considered as part of the risk reviews presented to the Audit Committee and the Board. 

Gearing ratios

Statutory 

Debt before unamortised issue costs
Cash and cash equivalents
Group net debt

Equity
Net debt to equity ratio

Note

18a
15

30 December
2021
£m

30 December
2020
£m

239.0
(53.7)
185.3

168.4
109.9%

427.4
(82.3)
345.1

167.1
206%

148

Notes to the Financial Statements CONTINUEDcapreg.com 
 
 
 
 
 
19 Financial instruments and risk management CONTINUED
Categories of financial (liabilities)/assets

Financial assets
Current receivables
Cash and cash equivalents
Financial assets measured at 
amortised cost
Financial liabilities
Current payables
Current borrowings
Non-current payables
Non-current borrowings
Financial liabilities measured at 
amortised cost
Interest rate swaps
Total financial (liabilities)/assets

Note

14
15

17
18a
17
18a

 17

2021

2020

Carrying 
value
£m

Gain/(loss) to 
income
£m

Gain
to equity
£m

Carrying 
value
£m

Gain/(loss) to 
income
£m

Gain
to equity
£m

14.0
58.5

72.5

(20.4)
–
(0.3)
(238.2)

(258.9)
–
(186.4)

–
–

–

–
–
–
(2.7)

(2.7)
7.6
4.9

–
–

–

–
–
–
–

–
–
–

17.6
84.1

101.7

(20.6)
–
(0.2)
(423.9)

(444.7)
(8.9)
(351.9)

–
–

–

–
–
–
(1.0)

(1.0)
(5.0)
(6.0)

–
–

–

–
–
–
–

–
–
–

Significant accounting policies
Details of the significant accounting policies adopted in respect of each class of financial asset, financial liability and equity 
instrument, including the criteria for recognition, the basis of measurement and the basis on which income and expenses are 
recognised, are disclosed in the significant accounting policies in Note 1.

Financial risk management objectives
Exposure to credit, interest rate and currency risks arise in the normal course of the Group’s business. The Group seeks to 
minimise the effect of these risks by using derivative financial instruments to manage exposure to fluctuations in interest rates. 
Such instruments are not employed for speculative purposes. The use of any derivatives is approved by the Board, which provides 
guidelines on the acceptable levels of interest rate risk, credit risk, foreign exchange risk and liquidity risk, and the ranges of hedging 
required against these risks.

19b Interest rate risk
The Group manages its interest rate risk through a combination of fixed rate loans and interest rate derivatives, typically interest rate 
swaps or caps. The Group’s objective in managing its interest rate risk is to ensure that it always maintains sufficient headroom to 
cover interest payments from anticipated cash flows and the Directors regularly review the ratio of fixed to floating rate debt to assist 
this process. The Group does not hedge account its interest rate derivatives and states them at fair value with changes in fair value 
included in the income statement.

The following table shows a summary of the Group’s interest swap contracts and their maturity dates:

Interest rate swap1
Interest rate swap

The Mall, Luton 
The Exchange, Ilford

30 December 2023
8 March 2024

£96,500,000
£39,000,000

1.14%
1.00%

Loan facility

Maturity date

Notional principal

Contract fixed rate

30 December 2021 
fair value £m
Asset/(liability)

(0.2)
–

1  Reclassified to Assets Held for Sale at 30 December 2021.
IBOR reform
The above loan facilities and the fair value of the above interest rate swaps are affected by the IBOR reform. As at 30 December 2021, 
the Luton Loan Facility had transitioned from LIBOR floating rate to SONIA, impacting the value of the swap. The Ilford facility will 
transition in January 2022. 

The Directors do not consider the Group to be exposed to significant risks arising from the transition, owing to the negligible balance 
sheet value of the interest rate swaps.

149

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
19 Financial instruments and risk management CONTINUED
Sensitivity analysis
The following table shows the Group’s sensitivity to a 100bps increase or decrease in interest rates. To calculate the impact on the 
income statement for the year the interest rates on all external floating rate interest bearing loans and borrowings and interest 
earning cash, have been increased or decreased by 100bps. The income statement impact includes the estimated effect of a 100bps 
decrease or increase in interest rates on the market values of interest rate derivatives.

Floating rate loans and cash – gain/(loss)
Interest rate derivatives – gain/(loss)
Impact on the income statement – gain/(loss) 
Impact on equity – gain/(loss) 

100bps increase  
in interest rates

100bps decrease  
in interest rates

Year to
30 December
2021
£m

Year to
30 December
2020
£m

Year to
30 December
2021
£m

Year to
30 December
2020
£m

–
0.8
0.8
0.8

–
7.7
7.7
7.7

–
(0.8)
(0.8)
(0.8)

–
(7.7)
(7.7)
(7.7)

19c Credit risk
The Group’s principal financial assets are bank and cash balances, short-term deposits, trade and other receivables and investments. 
Credit risk, being the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Group, is 
primarily attributable to loans and trade and other receivables, which are principally amounts due from tenants. Credit risk arising 
from tenants is mitigated as the Group receives most rents in advance, monitors credit ratings for significant tenants and makes 
an allowance for expected credit loss that represents the estimate of potential losses in respect of trade receivables. The Group’s 
expected credit loss allowance disclosed in Note 14 to the financial statements is considered to represent the Group’s best estimate 
of the exposure to credit risk associated to trade receivables, calculated in accordance with IFRS 9. The Group recalculates expected 
credit losses each year, with reference to forward-looking information, changes in credit risk, including improvements, are identified 
as part of this process. The Group regularly monitors the effectiveness of the criteria used to identify whether there has been a 
significant increase in credit risk and revises them as appropriate to ensure that the criteria are capable of identifying significant 
increase in credit risk before the amount becomes past due. 

The credit risk on short-term deposits and derivative financial instruments is limited because the counterparties are banks with high 
credit ratings assigned by international credit rating agencies. The Group is not exposed to significant credit risk on its other financial 
assets.

19d Liquidity risk
Liquidity risk reflects the risk that the Group will have insufficient resources to meet its financial liabilities as they fall due. The day-
to-day operations of the Group are largely funded through the items included in the breakdown of Adjusted Profit included in Note 
2a. The majority of income within Adjusted Profit is received quarterly, since the inflows and outflows from net rental income and 
net interest payable generally coincide with English quarter days, and property management fees are billed quarterly. As a result, 
the Group normally has sufficient funds to cover recurring administrative expenses which occur throughout the year. Liquidity risk 
therefore arises principally from the need to make payments for non-recurring items, such as tax payments and the closeout of 
derivative financial instruments. 

The Group’s objective in managing liquidity risk is to ensure that it has sufficient funds to meet all its potential liabilities as they 
fall due, both in normal market conditions and when considering negative projections against expected outcomes, so as to avoid 
the risk of incurring contractual penalties or damaging the Group’s reputation. The Group maintains a rolling 18-month forecast 
of anticipated recurring and non-recurring cash flows under different scenarios. This is compared to expected cash balances and 
amounts available for drawdown on the Group’s core revolving credit facility to ensure that any potential shortfalls in funding are 
identified and managed. The Group’s primary means of managing liquidity risk are its cash reserves and its long-term debt facilities. 

150

Notes to the Financial Statements CONTINUEDcapreg.com19 Financial instruments and risk management CONTINUED
The following table shows the maturity analysis of non-derivative financial assets/(liabilities) at the balance sheet date and, where 
applicable, their effective interest rates.

2021

Financial assets
Current receivables
Cash and cash equivalents
Non-current receivables

Financial liabilities
Borrowings – bank loans
Borrowings – other loans
Current payables
Non-current payables

2020

Financial assets
Current receivables
Cash and cash equivalents
Non-current receivables

Financial liabilities
Borrowings – bank loans
Borrowings – other loans
Current payables
Non-current payables

Note

14
15
14

17a
17
16
16

Note

14
15
14

17a
17
16
16

Effective
interest rate
%

Less than
1 year
£m

1–2 years
£m

2-5 years
£m

More than
5 years
£m

n/a
0%
n/a

3.7%
n/a
n/a
n/a

14.0
58.5
–
89.8

–
–
(20.4)
–
(20.4)

–
–
–
–

–
–
–
(0.3)
(0.3)

–
–
–
–

(38.8)
–
–
–
(38.8)

Effective
interest rate
%

Less than
1 year
£m

1–2 years
£m

2–5 years
£m

n/a
0.3%
n/a

3.4%
2.3%
n/a
n/a

17.6
84.1
–
101.7

–
–
(20.6)
–
(20.6)

–
–
–
–

–
–
–
(0.1)
(0.1)

–
–
–
–

(260.3)
(0.1)
–
–
(260.4)

–
–
–
–

(199.4)
–
–
–
(199.4)

More than
5 years
£m

–
–
–
–

(163.6)
–
–
–
(163.6)

Total
£m

14.0
58.5
–
89.8

(238.2)
–
(20.4)
(0.3)
(258.9)

Total
£m

17.6
84.1
–
101.7

(423.9)
(0.1)
(20.6)
(0.1)
(444.7)

The following tables detail the Group’s remaining contractual maturity for its non-derivative financial liabilities. The tables have been 
drawn up based on the undiscounted cash inflows/(outflows) of financial liabilities based on the earliest date on which the Group can 
be required to pay, including both interest and principal cash flows.

2021

Borrowings – fixed bank loans
Borrowings – other fixed loans
Non-interest bearing

2020

Borrowings – fixed bank loans
Borrowings – other fixed loans
Non-interest bearing

Less than
1 year
£m

(8.9)
–
(20.4)
(29.3)

Less than
1 year
£m

(14.6)
–
(20.6)
(35.2)

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

(8.9)
–
(0.3)
(9.2)

(47.1)
–
–
(47.1)

(7.9)
–
–
(7.9)

(208.3)
–
–
(208.3)

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

(14.6)
–
(0.1)
(14.7)

(40.6)
–
–
(40.6)

(244.6)
–
–
(244.6)

(176.7)
–
–
(176.7)

More than
5 years
£m

–
–
–
–

More than
5 years
£m

–
–
–
–

Total
£m

(281.1)
–
(20.7)
(301.8)

Total
£m

(491.1)
–
(20.7)
(511.8)

151

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
 
 
 
 
19 Financial instruments and risk management CONTINUED
The following tables detail the Group’s remaining contractual maturity for its derivative financial assets/(liabilities), all of which are 
net settled, based on the undiscounted net cash inflows/(outflows). When the amount payable or receivable is not fixed, it has been 
determined by reference to the projected interest rates as illustrated by the yield curves existing at the reporting date.

2021

Net settled
Interest rate swaps

2020

Net settled
Interest rate swaps

Less than
1 year
£m

–
–

Less than
1 year
£m

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

–
–

–
–

–
–

–
–

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

More than
5 years
£m

–
–

More than
5 years
£m

(3.3)
(3.3)

(2.9)
(2.9)

(2.6)
(2.6)

(0.1)
(0.1)

–
–

–
–

Total
£m

–
–

Total
£m

(8.9)
(8.9)

19e Fair values of financial instruments
The fair values of financial instruments excluding receivables and payables together with their carrying amounts in the balance sheet 
are as follows:

Notional 
principal
£m

2021
Book value
£m

2021
Fair value
£m

2020
Book value
£m

2020
Fair value
£m

Financial liabilities not at fair value 
through income statement
Sterling denominated loans
Total on balance sheet borrowings
Group share of associate borrowings
Total see-through borrowings 

Derivative assets/(liabilities) at fair 
value through income statement
Interest rate caps
Interest rate swaps
Total on balance sheet derivatives
Total see-through derivatives

Note

19a

19a

13

39.0

(239.0)
(239.0)
–
(239.0)

(240.0)
(240.0)
–
(240.0)

–
–
–
–

–
–
–
–

(427.4)
(427.4)
–
(427.4)

–
(8.9)
(8.9)
(8.9)

(438.9)
(438.9)
–
(438.9)

–
(8.9)
(8.9)
(8.9)

The fair value of borrowings has been estimated on the basis of quoted market prices. Details of the Group’s cash and deposits 
are disclosed in Note 15 and their fair values are equal to their book values. All of the above financial instruments are measured, 
subsequent to initial recognition, at fair value. All instruments were considered to be Level 2, as defined in Note 1. There were no 
transfers between Levels in the year. 

During the year interest rate swaps relating to the Mall loan facility and Marlowes Hemel loan facility were terminated.

152

Notes to the Financial Statements CONTINUEDcapreg.com 
 
20 Share capital

Ordinary shares of 10p each
At the start of the year
Shares issued
Total called-up share capital

Number of shares
issued and fully paid

Nominal value of shares
issued and fully paid

2021
Number

2020
Number

111,819,626
53,580,237
165,399,863

103,884,038
7,935,588
111,819,626

2021
£m

11.2
5.3
16.5

2020
£m

10.4
0.8
11.2

The Company has one class of Ordinary shares which carry voting rights but no right to fixed income. 

On 15 January 2020, the Company completed a share consolidation whereby every ten Ordinary Shares of 1 pence each were 
consolidated into one ordinary share of 10 pence each; this resulted in 103,884,025 shares being in circulation.

The Company maintains a Secondary Listing on the Johannesburg Stock Exchange (“JSE”) in South Africa. At 30 December 2021, 
7,690,574 (2020: 6,270,782) of the Company’s shares were held on the JSE register. The table below outlines the movements of shares 
in the year:

Brought forward at 31 December 2020
Shares issued on 5 November 2021
Carried forward at 30 December 2021

Price per share 
(Pence)

No. of shares

Total No.  
of shares

Nominal value 
(£m)

Share premium 
(£m)

56.0

53,580,237

111,819,626
165,399,863
165,399,863

11.2
5.3
16.5

244.3
21.8
266.1

21 Share-based payments
The Group’s share-based payments comprise the 2008 LTIP and the Executive Directors’ deferred bonus share scheme (DBSS) and 
the combined incentive plan (CIP). Further details are disclosed in the Directors’ Remuneration Report. Awards under the Combined 
Incentive Plan are nil cost deferred shares that vest in equal thirds on the third, fourth and fifth anniversaries of the award date. 
The awards can be reduced by up to 100% if TSR performance does not achieve the median of performance against the Company’s 
relevant peer group.

In accordance with IFRS 2, the fair value of equity-settled share-based payments to employees is determined at the date of grant. 
For options with market-based conditions, these are calculated using either a Black-Scholes option pricing model or a Monte Carlo 
simulation. For the elements of options that include non-market based conditions, an initial estimate is made of the likely qualifying 
percentage. This is subsequently updated at each reporting date. 

Income statement charge 

Equity-settled share-based payments – 2008 LTIP & CIP

The figures above exclude a National Insurance credit in the year of £nil (2020: credit of £nil).

Year to
30 December
2021
£m

Year to
30 December
2020
£m

0.6

0.4

Movements during the year

Outstanding at 30 December 2019
Granted during the year
Exercised during the year1
10:1 share consolidation adjustment
Forfeited during the year
Outstanding at 30 December 2020
Granted during the year
Exercised during the year1
Forfeited during the year
Outstanding at 30 December 2021
Exercisable at the end of the year

Number of Options

Deferred 
Bonus Share 
Scheme

281,401
–
(22,504)
(253,261)
–
5,636
–
(5,636)
–
–
–

LTIP

8,209,256
–
(234)
(7,388,369)
(441,670)
378,983
–
(37,341)
(341,642)
–
–

CIP

–
294,300
–
–
–
294,300
–
–
–
294,300
–

1  The weighted average share price of the options exercised under the deferred bonus scheme during the year was 58p (2020: 106.6p). The weighted 

average share price of the options exercised under the LTIP was 60p (2020: 55.9p).

All options in the tables above have a nil exercise price. 

153

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
21 Share-based payments CONTINUED

LTIP Assumptions

Share price at grant date
Exercise price
Expected volatility
Expected life including holding period (years)
Average life remaining including holding period (years)
Risk free rate 
Expected dividend yield
Lapse rate
Fair value of award at grant date per share

August 
2015 

57.8p
0.0p
34%
4.50
0.68
0.96%
5.00%
0%
23p

March 
2016 

59.5p
0.0p
27%
5.00
2.64
0.56%
5.00%
0%
26p

August 
2017 

59.5p
0.0p
19%
5.00
3.30
0.53%
5.70%
0%
25p

April 
2018

53.5p
0.0p
16%
5.00
4.30
1.14%
6.80%
0%
21p

Expected volatility is based on the historical volatility of the Group’s share price over the three years to the date of grant. The 
10 year UK Gilt rate at time of grant is used for estimating the risk free rate. Options are assumed to be exercised at the earliest 
possible date.

22 Own shares held
The own shares reserve represents the cost of shares in the Company purchased in the market. At 30 December 2021, the Capital 
& Regional plc 2002 Employee Share Trust (the “ESOT”) held 31,876 (2020: 38,070) shares to assist the Group in meeting the 
outstanding share awards under the schemes described above. The right to receive dividends on these shares has been waived. The 
market value of these shares at 30 December 2021 was £18,775 (2020: £26,725).

23 Reconciliation of net cash from operations

Loss for the year

Adjusted for: 
Income tax charge/(credit)
Finance income 
Finance expense 
Finance lease costs (head lease)
Loss on revaluation of wholly owned properties 
Depreciation of other fixed assets
Other gains
Increase in receivables
Increase/(decrease) in payables
Non-cash movement relating to share-based payments
Net cash from operations

Note

8a

Year to
30 December
2021
£m

Year to
30 December
2020
£m

(26.4)

(203.4)

3.1
(7.6)
17.3
(1.1)
49.2
0.5
(14.0)
(4.1)
7.8
0.4
25.1

(0.2)
(0.4)
22.8
(0.2)
208.3
2.7
(1.6)
(4.9)
(5.6)
0.4
17.9

154

Notes to the Financial Statements CONTINUEDcapreg.com 
 
24 Changes in liabilities arising from financing activities

2021

Bank loans
Interest rate swaps
Lease liabilities
Total liabilities from financing activities

2020

Bank loans
Interest rate swaps
Lease liabilities
Total liabilities from financing activities

25 Net assets per share

IFRS Equity attributable to shareholders
Exclude fair value of financial instruments
Include fair value of fixed interest rate debt
Net asset value
Fully diluted number of shares
Net asset value per share

Note

18a
17

Note

18a
17

Financing 
cash flows

Non–cash changes

Fair value 

adjustments Other changes

30 December 
2021

(69.7)
(0.2)
–
(69.9)

–
(8.8)
–
(8.8)

(116.0)
0.1
(6.7)
(122.6)

238.2
–
32.9
271.1

Financing 
cash flows

Non–cash changes

Fair value 

adjustments Other changes

30 December 
2020

–
–
–
–

–
5.0
–
5.0

1.0
0.5
(21.9)
(20.4)

423.9
8.9
39.6
472.4

Opening

423.9
8.9
39.6
472.4

Opening

422.9
3.4
61.5
487.8

EPRA NRV
£m

30 Dec 2021

EPRA NTA
£m

168.4
–
 –
168.4
165.7
101.6

168.4
–
 –
168.4
165.7
101.6

30 Dec 20201

EPRA NDV
£m

EPRA NRV
£m

EPRA NTA
£m

EPRA NDV
£m

168.4
– 
(1.0)
167.4
165.7
101.0

167.1
 8.9 
 –
176.0
112.1
 157.0p 

167.1
 8.9 
 –
176.0
112.1
 157.0p 

167.1
– 
(11.5)
155.6
112.1
138.8p 

The number of ordinary shares issued and fully paid at 30 December 2021 was 165,399,863 (30 December 2020: 111,819,626). There 
have been no changes to the number of shares from 30 December 2021 to the date of this announcement. 

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

26 Return on equity

Total comprehensive expense attributable to equity shareholders
Opening equity shareholders’ funds plus time weighted additions
Return on equity

30 December
2021
£m

30 December
20201
£m

(26.4)
171.2
(15.4)%

(203.9)
375.1
(54.4)%

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

27 Lease arrangements
The Group as lessee
At the balance sheet date, the Company had outstanding commitments for future minimum lease payments under non-cancellable 
leases related to land and buildings, which fall due as set out below. These leases relate to its office premises and the Snozone 
business’ Basingstoke, Yorkshire, Milton Keynes and Madrid sites, as well as two leasehold investment properties.

Lease payments
Within one year
Between one and five years
After five years

2021
£m

(3.9)
(15.1)
(125.2)
(144.2)

2020
£m

(3.8)
(14.6)
(100.7)
(119.1)

Lease payments are denominated in Sterling and have an average remaining lease length of 31 years (2020: 27 years) excluding head 
leases, rentals are fixed for an average of 2 years (2020: 2 years). The Group’s three leasehold investment properties are variable 
based on a percentage of performance, with a minimum payment per year of £0.3 million for Walthamstow (2020: £1.1 million for 
Luton and £0.3 million for Walthamstow, respectively). The Group signed new lease agreements on its Yorkshire and Milton Keynes 
sites within Snozone. 

155

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
27 Lease arrangements CONTINUED
The Group as lessor 
The Group leases out all of its investment properties under operating leases for average lease terms of 9 years (2020: 6 years) to 
expiry. The leasing arrangements are summarised in the portfolio information on page 166. The future aggregate minimum rentals 
receivable under non-cancellable operating leases are as follows:

Unexpired
average
lease
term
Years

8.9
4.4

Less 
than 1
year
£m

22.0
35.2

2–5
years
£m

49.2
81.0

6–10 
years
£m

24.4
35.6

11–15 
years
£m

11.0
15.1

16–20
years
£m

6.1
6.8

More 
than 20
years
£m

32.5
39.3

Total
£m

145.3
213.0

30 December 2021
30 December 2020

28 Capital commitments
At 30 December 2021, the Group’s share of the capital commitments of its associates and wholly-owned properties was £4.5 million 
(2020: £3.6 million) relating to capital expenditure projects for the development of the Group’s investment properties. The Group also 
had £0.1 million relating to contractual commitments for the acquisition of property, plant and equipment (2020: £0.1 million). 

29 Related party transactions
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are 
not disclosed in this note. Transactions between the Group and its associates, all of which occurred at normal market rates, are 
disclosed below.

Kingfisher Limited Partnership (Redditch)

Fee income

Net amounts
receivable from 

Year to
30 December
2021
£m

Year to
30 December
2020
£m

As at
30 December
2021
£m

As at
30 December
2020
£m

0.5

0.5

–

0.1

Amounts receivable from associates are unsecured and do not incur interest and they are payable on demand and settled in cash. 
Management fees are received by Capital & Regional Property Management Limited (CRPM) and are payable on demand. They are 
unsecured, do not incur interest and are settled in cash.

Property Management incentive arrangements
CRPM will earn an additional equity return from Kingfisher Limited Partnership if distributions result in a geared return in excess of a 
15% IRR. The Group will bear 12% of the cost by virtue of its investment in the Partnership. No performance fee has been recognised 
during the year (2020: none) as the criteria have currently not been met.

Transactions with key management personnel
In accordance with IAS 24, key personnel are considered to be the Executive Directors and Non-Executive Directors and members 
of the Executive Committee as they have the authority and responsibility for planning, directing and controlling the activities of the 
Group. Their remuneration in the income statement is as follows:

Short-term employment benefits
Post-employment benefits
Share-based payments

Year to
30 December
2021
£m

Year to
30 December
2020
£m

1.2
0.1
0.4
1.7

1.0
0.1
0.4
1.5

In both years, the highest paid Director was the Chief Executive whose remuneration is disclosed in the Directors’ Remuneration 
Report on page 97. There are no Directors included in a company pension scheme (2020: nil). 

156

Notes to the Financial Statements CONTINUEDcapreg.com 
 
 
30 Dividends
The dividends shown below are gross of any take-up of Scrip offer.

Final dividend per share for year ended 30 December 2019 of 11p
Amounts recognised as distributions to equity holders in the year

Year to
30 December
2021
£m

Year to
30 December
2020
£m

–
–

11.4
11.4

31 Acquisition of subsidiaries
Snozone Madrid
On 9 February 2021, the Group acquired 100% of the issued share capital of Snozone SLU and Ocio y Nieve SLU, being the joint 
operators of Snozone Madrid, obtaining control of Snozone SLU and Ocio y Nieve SLU. Snozone SLU is the operating company of 
Snozone Madrid, Europe’s largest indoor snow slope; Ocio y Nieve SLU is a services company that employs the workforce of Snozone 
Madrid. On the 30 July, Snozone SLU and Ocio y Nieve SLU were merged. Both Snozone SLU and Ocio y Nieve qualify as businesses as 
defined in IFRS 3. Snozone Madrid was acquired to provide the group with an operating presence in continental Europe.

The amounts recognised in respect of the identifiable assets acquired and liabilities assumed are as set out in the table below.

Inventory
Property, plant and equipment
Working capital
Cash
Total identifiable assets acquired and liabilities assumed
Negative Goodwill
Total consideration

Satisfied by:
Cash
Total consideration transferred

Net cash outflow arising on acquisition:
Cash consideration
Less: cash and cash equivalent balances acquired

30 December 
2021
£m

0.1
0.2
(0.6)
0.4
0.1
–
0.1

0.1
0.1

(0.1)
0.4
0.3

The negative goodwill of £0.02 million arising from the acquisition has been recognised in the income statement in the period.

Acquisition-related costs (included in administrative expenses) amount to £0.2 million.

Snozone Madrid contributed £2.1 million of revenue and £1.3m loss to the Group’s profit for the period between the date of 
acquisition and the reporting date.

32 Ultimate controlling party
Growthpoint Properties Limited (“Growthpoint”) holds 60.8% of the issued share capital of the Company. As such Growthpoint 
is the ultimate controlling party of the Company and the largest group into which the results of the Company are consolidated. 
The registered office of Growthpoint Properties Limited is The Place, 1 Sandton Drive, Sandton, 2196, Johannesburg, South Africa. 
The financial statements of Growthpoint are available at this address.

157

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
Company Balance Sheet
As at 30 December 2021

Registered number: 01399411

Prepared in accordance with FRS 101

Non-current assets
Investments
Receivables – amounts falling due after one year
Total non-current assets

Current assets
Receivables – amounts falling due within one year
Cash and deposits
Total current assets

Total assets

Current liabilities
Trade and other payables

Net current assets

Non-current liabilities
Other payables

Net assets

Equity
Share capital
Share premium
Merger reserve
Capital redemption reserve
Retained earnings
Shareholders’ funds

Note

C
D

D

2021
£m

144.3
37.0
181.3

0.4
30.0
30.4

2020
Restated1
£m

124.8
5.4
130.2

0.1
59.6
59.7

211.7

189.9

E

(20.5)

(20.0)

10.0

39.7

(0.2)

–

191.0

169.9

16.5
266.1
60.3
4.4
(156.3)
191.0

11.2
244.3
60.3
4.4
(150.3)
169.9

The loss for the year attributable to equity shareholders was £6.2 million (2020: £245.1 million loss).

1  2020 results have been restated for a prior year adjustment to the treatment receivables from group entities as explained in Note A.

These financial statements were approved by the Board of Directors, authorised for issue and signed on their behalf on  
13 April 2022 by:

STUART WETHERLY 
GROUP FINANCE DIRECTOR

158

capreg.com 
 
Statement of Changes in Equity
For the year to 30 December 2021

Non–distributable

Distributable

Share
capital
£m

Share
premium
£m

Capital
redemption
reserve
£m

Retained
earnings
£m

Retained
earnings
£m

Merger
reserve
£m

Balance at 30 December 2019
Retained loss for the year
Total comprehensive loss for the year
Dividends paid, net of Scrip
Shares issued, net of costs
Balance at 30 December 2020
Retained profit for the year
Total comprehensive profit for the year
Dividends paid, net of Scrip
Credit to equity for equity-settled share-
based payments
Shares issued, net of costs
Balance at 30 December 2021

10.4
–
–
–
0.8
11.2
–
–
–

–
5.3
16.5

238.0
–
–
–
6.3
244.3
–
–
–

–
21.8
266.1

4.4
–
–
–
–
4.4
–
–
–

–
–
4.4

–
–
–
–
–
–
–
–
–

–
–
–

106.2
(245.1)
(245.1)
(4.3)
(7.1)
(150.3)
(6.2)
(6.2)
–

0.2
–
(156.3)

60.3
–
–
–
–
60.3
–
–
–

–
–
60.3

Total
£m

419.3
(245.1)
(245.1)
(4.3)
–
169.9
(6.0)
(6.0)
–

0.2
27.1
191.0

The Company’s authorised, issued and fully paid-up share capital is described in Note 20 to the Group financial statements. The 
Company’s dividends are as described in Note 30 to the Group financial statements. The other reserves are described in the 
consolidated statement of changes in equity in the Group financial statements. 

The merger reserve of £60.3 million arose on the Group’s capital raising in 2009 which was structured so as to allow the Company to 
claim merger relief under section 612 of the Companies Act 2006 on the issue of ordinary shares. The merger reserve is available for 
distribution to shareholders.

159

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
Notes to the Company’s Separate Financial Statements
For the year ended 30 December 2021

A Accounting policies
The domicile and legal form of the entity, its country of incorporation and the address of its registered office can be found in Note 1 
of the consolidated financial statements. A description of the nature of the entity’s operations and its principal activities can be found 
in the Strategic Report on pages 1 to 5 of the consolidated financial statements.

The Company’s separate financial statements for the year ended 30 December 2021 are prepared in accordance with Financial 
Reporting Standard 101 Reduced Disclosure Framework (FRS 101) and in accordance with applicable accounting standards. The main 
accounting policies have been applied consistently in the current year and the preceding year.

As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that standard in relation 
to business combinations, share-based payments, non-current assets held for sale, financial instruments, capital management, 
presentation of comparative information in respect of certain assets, presentation of a cash-flow statement, impairment of assets 
and related party transactions.

The Company’s financial statements are presented in Pounds Sterling.

Trade payables are carried at fair value, with any gains or losses arising on remeasurement recognised in the income statement.

Transactions in foreign currencies are translated into sterling at exchange rates approximating to the exchange rate ruling at the 
date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are translated to 
sterling at the exchange rate ruling at that date and differences arising on translation are recognised in the income statement.

The Company’s related party transactions are described in Note 29 to the Group financial statements. Except for the Directors, the 
Company had no direct employees during the year (2020: none). Information on the Directors’ emoluments, share options, long-term 
incentive schemes and pension contributions is shown in the Directors’ Remuneration Report. Further disclosures regarding the 
nature of the share-based payment schemes operated by the Group are included in Note 21 to the Group’s financial statements.

Accounting developments and changes
The 2020 financial statements have been restated to reclassify receivables from group entities as non-current rather than current, to 
reflect the liquidity of those receivables: as repayment is not expected within twelve months of the reporting period, these assets do 
not meet the definition of a current asset. In adopting the above treatment, the Company has restated the 2020 results for a prior 
year adjustment.

The following table summarises the impact of the change in policy on the financial statements of the Group. There is no impact of the 
change in policy on net assets.

Balance sheet
Non-current assets
Current assets
Change in net assets

30/12/2020

5,4
(5.4)
–

Key sources of estimation uncertainty
The preparation of financial statements requires the Directors to make estimates that may affect the reported amounts of assets and 
liabilities, income and expenses. The following are the key sources of estimation uncertainty that have the most significant effect on 
the amounts recognised in the financial statements: 

Impairment of investments and intercompany receivables
Investments and amounts owed by subsidiaries are stated at cost less provision for expected credit loss under IFRS 9. Where there is 
an indication that an investment is impaired, an impairment review is carried out by comparing the carrying value of the investment 
against its recoverable amount, which is the higher of its estimated value in use and fair value less costs of disposal. This review 
involves accounting judgements about the future cash flows from the underlying associates and, in the case of CRPM, estimated 
asset management fee income less estimated fixed and variable expenses. Disclosure of accounting policy for expected credit losses 
can be found in Note 1 to the group financial statements.

Sensitivities
The following table shows the sensitivity of investment and intercompany receivable impairment to a 5% change in future cashflows 
and a 2% change in the discount rate used. The Directors consider these reasonably possible.

Impairment of investments
Impairment of intercompany receivables

Impact of 5% change in
future cashflows

Impact of a 2% change in
discount rate

Increase
£m

Decrease
£m

Increase
£m

Decrease
£m

0.4
–

(0.4)
–

(0.8)
–

1.0
–

There are no critical accounting judgements that affect these financial statements.

160

capreg.comB Loss for the year
As permitted by section 408 of the Companies Act 2006, the profit and loss account of the Company is not presented as part of these 
financial statements. 

The fees payable to the Company’s Auditor for the audit of the Company and Group financial statements are disclosed in Note 6 to 
the Group financial statements.

C Fixed asset investments

Cost
At the start of the year
Additions
Disposals
At the end of the year
Impairment
At the start of the year
Reversal of impairment/(impairment) of investments
At the end of the year
Carrying value
30 December 2021
30 December 2020

Subsidiaries
£m

Other 
investments
£m

1,161.4
46.0
–
1,207.4

(1,037.6)
(25.5)
(1,063.1)

144.3
123.8

13.9
–
–
13.9

(12.9)
(1.0)
(13.9)

–
1.0

Total
£m

1,175.3
46.0
–
1,221.3

(1,050.5)
(26.5)
(1,077.0)

144.3
124.8

Investments are subject to an impairment review using a discount rate of 16.3% (2020: 17.8%). Impairment is recognised after 
comparing the carrying value of the investment against its recoverable amount, which is the higher of its estimated value in use and 
fair value less costs to sell. During the year, the Company made an additional investment in Capital &Regional Holdings Limited.

Note F shows the subsidiaries, associates held by the Group and the Company. 

D Receivables

Amounts falling due after one year

Amounts owed by subsidiaries

Amounts falling due within one year

Other receivables
Taxation and social security

2021
£m

37.0
37.0

2021
£m

0.3
0.1
0.4

2020
£m

5.4
5.4

2020
£m

–
0.1
0.1

Amounts owed by subsidiaries are stated after impairment of £nil (2020: £26.3 million) and are unsecured and repayable on demand. 
Impairment is recognised after comparing the carrying value of the receivable against its recoverable amount, which is the higher 
of its estimated value in use and fair value less costs of disposal. Interest is charged at 3.5% above Bank of England base rate per 
annum. 

E Trade and other payables

Amounts falling due within one year
Amounts owed to subsidiaries
Trade payables
Accruals and deferred income

2021
£m

19.2
0.2
1.1
20.5

2020
£m

19.1
–
0.9
20.0

Amounts owed to subsidiary companies are unsecured and repayable on demand. Interest is charged at 3.5% above Bank of England 
base rate per annum.

161

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
 
Notes to the Company’s Separate Financial Statements CONTINUED

F Subsidiaries at 30 December 2021

Subsidiaries
Capital & Regional (Europe Holding 5) Limited 2
Capital & Regional (Jersey) Limited 2
Capital & Regional (Mall GP) Limited
Capital & Regional (Projects) Limited
Capital & Regional (Shopping Centres) Limited 2
Capital & Regional Earnings Limited
Capital & Regional Holdings Limited
Capital & Regional Ilford Limited 2
C&R Ilford Limited Partnership
C&R Ilford Nominee 1 Limited
C&R Ilford Nominee 2 Limited
C&R Ilford (General Partner) Limited
Capital & Regional Income Limited 1, 3
Capital & Regional Property Management Limited
Green-Sinfield Limited
Lancaster Court (Hove) Limited
Lower Grosvenor Place London One Limited
Mall Nominee One Limited
Mall Nominee Two Limited
Mall Nominee Three Limited
Mall Nominee Four Limited
Mall People Limited
Mall Ventures Limited
Marlowes Hemel Limited 2
MB Roding (Guernsey) Limited 4
Selborne One Limited
Selborne Two Limited 
Selborne Walthamstow Limited 2
Snozone Holdings Limited
Snozone Leisure Limited 
Snozone Limited
The Mall (General Partner) Limited
The Mall (Luton) (General Partner) Limited
The Mall Limited Partnership
The Mall (Luton) Limited Partnership
The Mall REIT Limited 
The Mall Shopping Centres Limited
The Mall Unit Trust 2
The Mall Walthamstow One Limited
The Mall Walthamstow Two Limited
Wood Green London Limited 2
Wood Green One Limited
Wood Green Two Limited

Principal associate entities
Euro B-Note Holding Limited 2

1 

In liquidation/being dissolved.

Nature of
business

Country of
incorporation

Share of
voting rights

Property investment
Property investment
Property investment
Property investment
Property investment
Property investment
Property investment
Property investment 
Property investment
Dormant
Dormant
Property investment 
Property investment
Property management
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Property management
Dormant
Property investment
Dormant
Dormant
Dormant
Dormant
Operator of indoor ski slopes
Operator of indoor ski slopes
Operator of indoor ski slopes
Property investment
Property investment
Property investment
Property investment
Dormant
Dormant
Property investment
Dormant
Dormant
Dormant
Dormant
Dormant

Jersey
Jersey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Jersey
Guernsey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Finance

Jersey

39.90%

2  Registered office at 47 The Esplanade, St Helier, Jersey JE1 0BD.
3  Registered office at Griffins, Tavistock House South, Tavistock Square, London WC1H 9LG.
4  Registered office at PO Box 186, Royal Chambers, St Julian’s Avenue, St Peter Port, Guernsey GY1 4HP.

The registered office of all subsidiaries, unless otherwise noted is 22 Chapter Street, London, SW1P 4NP. 
The shares of voting rights are equivalent to the percentages of ordinary shares or units held directly or indirectly by the Group.

162

capreg.com 
 
Glossary of Terms

Adjusted Profit is the total of Contribution from wholly-owned 
assets and the Group’s joint ventures and associates, Snozone 
EBITDA and property management fees less central costs 
(including interest but excluding non-cash charges in respect of 
long-term incentive awards) after tax. Adjusted Profit excludes 
revaluation of properties, profit or loss on disposal of properties 
or investments, gains or losses on financial instruments and 
exceptional one-off items. Results from Discontinued Operations 
are included up until the point of disposal or reclassification as 
held for sale.

ERV growth is the total growth in ERV on properties owned 
throughout the year including growth due to development.

Gearing is the Group’s debt as a percentage of net assets. 
See-through gearing includes the Group’s share of non-recourse 
debt in associates and joint ventures.

Interest cover is the ratio of Adjusted Profit (before interest, 
tax, depreciation and amortisation) to the interest charge 
(excluding amortisation of finance costs and notional interest on 
head leases).

Adjusted Earnings per share is Adjusted Profit divided by the 
weighted average number of shares in issue during the year 
excluding own shares held.

Like-for-like figures, unless otherwise stated, exclude the 
impact of property purchases and sales on year-to-year 
comparatives.

C&R is Capital & Regional plc, also referred to as the Group or 
the Company.

CRPM is Capital & Regional Property Management Limited, a 
subsidiary of Capital & Regional plc, which earns management 
and performance fees from the Mall assets and certain 
associates and joint ventures of the Group. 

Contracted rent is passing rent and the first rent reserved 
under a lease or unconditional agreement for lease but which is 
not yet payable by a tenant.

Contribution is net rent less net interest, including unhedged 
foreign exchange movements.

Capital return is the change in market value during the year for 
properties held at the balance sheet date, after taking account 
of capital expenditure calculated on a time weighted basis. 

Debt is borrowings, excluding unamortised issue costs.

EPRA earnings per share (EPS) is the profit/(loss) after tax 
excluding gains on asset disposals and revaluations, movements 
in the fair value of financial instruments, intangible asset 
movements and the capital allowance effects of IAS 12 “Income 
Taxes” where applicable, less tax arising on these items, divided 
by the weighted average number of shares in issue during the 
year excluding own shares held.

EPRA net disposal value represents net asset value under a 
disposal scenario, where deferred tax, financial instruments and 
certain other adjustments are calculated to the full extent of 
their liability, net of any resulting tax.

EPRA net reinstatement value is net asset value adjusted to 
reflect the value required to rebuild the entity and assuming 
that entities never sell assets. Assets and liabilities, such as fair 
value movements on financial derivatives are not expected 
to crystallise in normal circumstances and deferred taxes on 
property valuation surpluses are excluded.

EPRA net tangible assets is a proportionally consolidated 
measure, representing the IFRS net assets excluding the mark-
to-market on derivatives and related debt adjustments, the 
mark-to-market on the convertible bonds, the carrying value 
of intangibles as well as deferred taxation on property and 
derivative valuations.

Estimated rental value (ERV) is the Group’s external valuers’ 
opinion as to the open market rent which, on the date of 
valuation, could reasonably be expected to be obtained on a 
new letting or rent review of a unit or property.

Leisure EBITDA or EBITDA is an alternative performance 
measure for the Snozone business. It excludes Depreciation, 
Amortisation, (notional) Interest, Tax and non-operational 
one-off items. It includes rent expense, based on contractual 
payments adjusted for rent-free periods. This provides a 
measure of Snozone trading performance which removes 
the profiling impact of IFRS 16 that would otherwise see 
a significantly higher charge in early years of a lease and 
significantly lower net charge in later years.

Loan to value (LTV) is the ratio of debt excluding fair value 
adjustments for debt and derivatives, to the Market value of 
properties.

Market value is an opinion of the best price at which the sale 
of an interest in a property would complete unconditionally 
for cash consideration on the date of valuation as determined 
by the Group’s external or internal valuers. In accordance with 
usual practice, the valuers report valuations net, after the 
deduction of the prospective purchaser’s costs, including stamp 
duty, agent and legal fees.

Net Administrative Expenses to Gross Rent is the ratio of 
Administrative Expenses net of external fee income to Gross 
Rental income including the Group’s share of Joint Ventures and 
Associates. 

Net assets per share (NAV per share) are shareholders’ funds 
divided by the number of shares held by shareholders at the 
year-end, excluding own shares held.

Net initial yield (NIY) is the annualised current rent, net of 
revenue costs, topped-up for contractual uplifts, expressed 
as a percentage of the capital valuation, after adding notional 
purchaser’s costs.

Net debt to property value is debt less cash and cash 
equivalents divided by the property value.

Net interest is the Group’s share, on a see-through basis, of 
the interest payable less interest receivable of the Group and its 
associates and joint ventures.

Net rent or Net rental income (NRI) Net Rental Income is 
rental income from properties, less provisions for expected 
credit losses, property and management costs. It is a standard 
industry measure.

Nominal equivalent yield (NEY) is a weighted average of the 
net initial yield and reversionary yield and represents the return 
a property will produce based upon the timing of the income 
received, assuming rent is received annually in arrears on gross 
values including the prospective purchaser’s costs.

163

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALSGlossary of Terms CONTINUED

Occupancy rate is the ERV of occupied properties expressed 
as a percentage of the total ERV of the portfolio, excluding 
development voids.

Passing rent is gross rent currently payable by tenants 
including car park profit but excluding income from non-trading 
administrations and any assumed uplift from outstanding rent 
reviews.

Rent to sales ratio is Contracted rent excluding car park 
income, ancillary income and anchor stores expressed as a 
percentage of net sales.

REIT – Real Estate Investment Trust.

Return on equity is the total return, including revaluation 
gains and losses, divided by opening equity plus time-weighted 
additions to and reductions in share capital, excluding share 
options exercised.

Reversionary percentage is the percentage by which the ERV 
exceeds the passing rent.

Reversionary yield is the anticipated yield to which the net 
initial yield will rise once the rent reaches the ERV.

Temporary lettings are those lettings for one year or less.

Total property return incorporates net rental income and 
capital return expressed as a percentage of the capital value 
employed (opening market value plus capital expenditure) 
calculated on a time weighted basis.

Total return is the Group’s total recognised income or expense 
for the year as set out in the consolidated statement of 
comprehensive income expressed as a percentage of opening 
equity shareholders’ funds.

Total shareholder return (TSR) is a performance measure of 
the Group’s share price over time. It is calculated as the share 
price movement from the beginning of the year to the end 
of the year plus dividends paid, divided by share price at the 
beginning of the year.

Variable overhead includes discretionary bonuses and the 
costs of awards to Directors and employees made under the 
2008 LTIP and other share schemes which are spread over the 
performance period.

164

capreg.comFive Year Review (Unaudited)

Balance sheet
Property assets
Other non-current assets
Investment in associates
Cash at bank
Assets classified as held for sale
Other net current (liabilities)/assets
Bank loans greater than one year
Other non-current liabilities
Net assets
Financed by
Called-up share capital
Share premium account
Other reserves
Retained earnings 
Capital employed
Return on equity 
Return on equity
(Decrease)/increase in NAV per share + dividend
Total shareholder return
Year end share price2
Total return
Total comprehensive (expense)/income
Net assets per share

Basic net assets per share2
EPRA triple net assets per share3
EPRA net assets per share3
EPRA Net reinstatement value
EPRA Net tangible assets
EPRA net disposal value
Gearing
Income statement
Group revenue
Gross profit
(Loss)/profit on ordinary activities before financing
Net interest payable
(Loss)/profit before tax
Tax (charge)/credit
(Loss)/profit after tax
Adjusted Profit
Adjusted Earnings per share2
Interest cover
Earnings per share2

 Basic
 Diluted
 EPRA

Dividends per share

2021
£m

374.8
36.3
–
58.5
(19.4)
(10.4)
(238.2)
(33.2)
168.4

16.5
266.1
64.7
(178.9)
168.4

(15.4)%
(32.1)%
(16.1)%
58.9p

20201
£m

536.1
29.1
–
84.1
–
(9.6)
(423.9)
(48.7)
167.1

11.2
244.3
64.7
(153.1)
167.1

(54.4)%
(55.6)%
(68.0)%
70.2p

2019
£m

770.9
18.1
–
95.9
–
(20.3)
(422.8)
(66.7)
375.1

10.4
238.0
64.7
62.0
375.1

(27.7)%
(37.2)%
(2.0)%
25.4p

2018
£m

898.2
21.3
–
32.0
–
(21.8)
(432.9)
(63.8)
433.0

7.3
166.5
64.7
194.5
433.0

(5.3)%
(5.5)%
(46.5)%
27.6p

2017
£m

930.6
18.1
7.4
30.2
–
(17.4)
(422.2)
(65.3)
481.4

7.2
163.3
64.6
246.3
481.4

4.7%
3.7%
12.7%
59p

(26.4)

(203.9)

(121.0)

(25.6)

22.4

102p
–
–
102p
102p
101p
142%

70.0
34.3
(13.6)
(9.7)
(23.3)
(3.1)
(26.4)
8.1
6.8p
2.3

(22.0)p
(22.0)p
2.9p
–

149.5p
–
–
157.0p
157.0p
138.8p
255%

72.7
37.5
(181.7)
(22.4)
(204.1)
0.2
(203.9)
11.0
10.2p
2.0

36p
36p
36p
363.3p
363.3p
355.8p
114%

89.0
53.6
(97.5)
(23.5)
(121.0)
–
(121.0)
27.4
37.0p
3.2

(188.8)p
(188.8)p
(8.8p)
–

(162.3)p
(162.3)p
(3.5)p

21.0p

60p
59p
59p
591.0p
591.0p
593.4p
101%

91.0
56.1
(9.7)
(15.8)
(25.5)
(0.1)
(25.6)
30.5
42.0p
3.4

(35.4)p
(35.4)p
4.0p
2.42p

67p
66p
67p
665.9p
665.9p
661.9p
89%

89.2
55.7
40.0
(17.6)
22.4
–
22.4
29.1
41.0p
3.2

32.0p
31.0p
3.9p
3.64p

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1. Prior years are other 
than in this case as originally presented, no adjustment has been made to restate prior years for changes in IFRS standards that have been adopted 
in subsequent years.

2  Prior year numbers are other than where stated have not been adjusted for the 10:1 share consolidation subsequent to year-end. A multiple of 10 

must be applied to arrive at the comparative figures. 

3  EPRA net asset metrics no longer in use.

165

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALS 
Portfolio Information (Unaudited)
At 30 December 2021

Physical data1
Number of properties
Number of lettable units
Size (sq ft – million)

Valuation data
Properties at independent valuation (£m)
Adjustments for head leases and tenant incentives (£m)
Properties as shown in the financial statements (£m)
Revaluation loss in the year (£m)
Initial yield
Equivalent yield
Reversion

Lease length (years)
Weighted average lease length to break
Weighted average lease length to expiry

Passing rent (£m) of leases expiring in:
2022
2023
2024–2026

ERV (£m) of leases expiring in:
2022
2023
2024–2026

Passing rent (£m) subject to review in:
2022
2023
2024–2026

ERV (£m) of passing rent subject to review in:
2022
2023
2024–2026

Rental Data
Contracted rent (£m)
Passing rent (£m)
ERV (£m per annum)
ERV movement (like-for-like)
Occupancy

1  This data includes properties classified as held for sale.

166

7
730
3.5

473.1
9.3
482.4
(49.2)
8.4
9.5
11.7

4.5
6.2

6.2
3.9
8.5

6.4
4.6
7.5

4.5
3.0
3.4

3.9
2.1
3.0

50.9
48.2
53.8
0.6
92.8

capreg.comEPRA Performance Measures (Unaudited)
As at 30 December 2021

EPRA earnings (£m)
EPRA earnings per share (diluted) 

EPRA reinstatement value (£m)
EPRA net reinstatement value per share

EPRA net tangible assets (£m)
EPRA net tangible assets per share

EPRA net disposal value (£m)
EPRA net disposal value per share

EPRA vacancy rate

Estimated rental value of vacant space
Estimated rental value of whole portfolio
EPRA vacancy rate

EPRA net initial yield and EPRA topped-up net initial yield

Investment property 
Completed property portfolio 
Allowance for capital costs
Allowance for estimated purchasers’ costs
Grossed up completed property portfolio valuation

Annualised cash passing rental income
Property outgoings
Annualised net rents
Add: notional rent expiration of rent-free periods or other lease incentives
Topped up annualised rent

EPRA net initial yield
EPRA topped-up net initial yield
EPRA net initial yield (investment assets only)
EPRA topped-up net initial yield (investment assets only)

Note

9a
9a

25
25

25
25

25
25

2021

3.5
2.9p

168.4
102p

168.4
102p

167.4
101p

2021
£m

3.9
53.8
7.2%

2021
£m

473.1
473.1
(10.1)
31.4
494.4

56.2
(13.7)
42.5
0.6
43.1

8.6%
8.7%
8.1%
8.3%

20201

9.9
9.2p

176.0
157p

176.0
157p

155.6
139p

2020
£m

4.2
55.0
7.8%

2020
£m

527.0
527.0
(2.7)
34.9
559.2

55.4
(12.7)
42.7
0.7
43.4

7.6%
7.8%
7.0%
7.2%

167

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALSEPRA Performance Measures (Unaudited) CONTINUED
As at 30 December 2021

EPRA Cost ratios

Cost of sales (adjusted for IFRS head lease differential)
Administrative costs
Service charge income
Management fees 
Snozone (indoor ski operation) costs
Less inclusive lease costs recovered through rent
EPRA costs (including direct vacancy costs)
Direct vacancy costs
EPRA costs (excluding direct vacancy costs)

Gross rental income
Less ground rent costs
Less inclusive lease costs recovered through rent
Gross rental income

EPRA cost ratio (including direct vacancy costs)
EPRA cost ratio (excluding vacancy costs)

2021
£m

38.1
12.7
(12.7)
(0.8)
(8.5)
(4.0)
24.8
(3.8)
21.0

49.7
(1.7)
(4.0)
44.0

20201
£m

34.4
12.7
(11.6)
(0.8)
(6.5)
(2.5)
25.7
(3.9)
21.8

55.6
(1.9)
(2.5)
51.2

56.4%
47.8%

50.2%
42.6%

1  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1.

168

capreg.comAdvisers and Corporate Information

Auditor
Deloitte LLP
Statutory Auditor
2 New Street Square
London EC4A 3BZ

Principal valuers
CBRE Limited
Kingsley House
1a Wimpole Street
London W1G 0RE

Knight Frank LLP
55 Baker Street
London W1U 8AN

Investment bankers/brokers
Java Capital Trustees and Sponsors Proprietary Limited
(JSE sponsor)
6A Sandown Valley Crescent 
Sandown, Sandton 2196
South Africa

Numis Securities Limited
The London Stock Exchange Building
10 Paternoster Square
London EC4M 7LT

Principal legal advisers
CMS Cameron McKenna Nabarro Olswang LLP
Cannon Place 
78 Cannon Street 
London EC4N 6AF 

Registered office
22 Chapter Street
London SW1P 4NP
Telephone: +44 (0)20 7932 8000
capreg.com

Registered number
01399411

169

Stock Code: CALCapital & Regional plc  Annual Report and Accounts for the year ended 30 December 2021FINANCIALSShareholder Information

Registrars
Equiniti Limited (LSE)
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Telephone: 0371 384 2438*
International dialling: +44 (0)121 415 7047

JSE Investor Services (Proprietary) Limited 
(South African Transfer Secretaries)
PO Box 4844
Johannesburg, 2000
South Africa
Helpline Number:
011 713 0800 (SA callers)
+27 11 713 0800 (if calling from outside South Africa)
info@jseinvestorservices.co.za

* Lines open 08:30 - 17:30, Monday to Friday, excluding bank holidays in England and Wales. 

170

capreg.comCAPITAL & REGIONAL PLC 
22 Chapter Street 
London SW1P 4NP

Tel: +44 (0)20 7932 8000

CAPREG.COM

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