Quarterlytics / Consumer Cyclical / Apparel - Footwear & Accessories / Caleres, Inc. / FY2022 Annual Report

Caleres, Inc.
Annual Report 2022

CAL · NYSE Consumer Cyclical
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Ticker CAL
Exchange NYSE
Sector Consumer Cyclical
Industry Apparel - Footwear & Accessories
Employees 4800
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FY2022 Annual Report · Caleres, Inc.
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Supporting 
community 
living

Annual Report and Accounts
for the year ended 30 December 2022

Capital & Regional is a UK-focused retail 
property REIT specialising in community 
shopping centres that provide needs-
based, non-discretionary and value-
orientated retail goods and services. 

Our centres are tailored to the needs 
and aspirations of each centre’s local 
community and form a critical part of the 
local infrastructure. 

Capital & Regional has a strong track 
record of delivering value-enhancing 
retail and leisure asset management 
opportunities across its portfolio of tailored 
intown community shopping centres. 

Capital & Regional is listed on the main 
market of the London Stock Exchange 
and has a secondary listing on the 
Johannesburg Stock Exchange.

Our Purpose 
We invest, manage and enhance 
retail property through the creation 
of dynamic environments tailored 
to the local communities. As a 
specialist owner and manager of 
shopping centres, we invest in the 
retail assets in our portfolio to 
unlock their full value.

Our Vision 
To define and lead community 
shopping centres, through our 
passionate creation of vibrant retail 
spaces and exceptional customer 
and guest experience. To develop 
and deliver dynamic community 
hubs in the heart of town centres. 
These centres provide a mix of uses 
including everyday services and 
facilities to satisfy our growing and 
evolving communities’ needs. 

Our Values 

Inspiring 
Creative  
thinking

Delivering  
Dynamic  
solutions

Encouraging 
Collaborative  
engagement

Leading in 
Sustainability 
within our communities

Acting  
with  
Integrity

 View our 
Corporate Website 
capreg.com

Find out more about our 
Pathway to Net Zero Report 
capreg.com/esg/environmental-
sustainability/pathway-to-
net-zero/

Stock code: CAL

Highlights

Revenue

2022

1
2021

Adjusted Profit

2022

20211

£10.3m

£8.8m 

Net Rental Income (Investment Assets)

Contents

£60.6m

2022

£54.6m

20211

£23.5m

£21.7m

Adjusted Earnings per share

2022

20211

6.2p

7.3p

IFRS Profit/(loss) for the period

Basic Earnings per share 

2022

20211

£12.1m

2022

£(24.1)m

20211

7.3p

(20.0)p

Total dividend per share 

Net Asset Value (NAV) per share

2022

2021

5.25p

n/a

2022

2021

EPRA NTA per share 

Group net debt 

2022

2021

103p

102p

2022

2021

106p

102p

£130.9m

£183.2m

Net debt to property value

2022

2021

41%

49%

  Read more about our 

Key performance indicators 
on pages 24–26

1.  2021 comparative figures have been restated for a prior year adjustment to the treatment of 

rent concessions due to an IASB IFRS interpretation issued in October 2022 as detailed in Note 
1 to the financial statements. The amendment stipulates that losses which were incurred on 
granting rent concessions, which for the Group occurred during the Covid-19 pandemic, should 
be charged to the income statement in the year they are granted. 2021 revenue has also been 
impacted by the reclassification of Luton as a Discontinued Operation. The combined impacts of 
the restatements have reduced 2021 Revenue by £15.4 million, increased 2021 Adjusted Profit 
by £0.7 million and increased IFRS profit for the year by £2.3 million. The Adjusted Profit for 
2022 is £0.3 million higher than it would have been without the adjustment to rent concessions.

Use of Alternative Performance Measures (APMs) 

Throughout the results statement we use a range of financial and non-financial 
measures to assess our performance. A number of the financial measures, 
including Net Rental Income, Adjusted Profit, Adjusted Earnings per share, 
Net Debt and the industry best practice EPRA (European Public Real Estate 
Association) performance measures are not defined under IFRS, so they are 
termed APMs. APMs are not considered superior to the relevant IFRS measures, 
rather Management use them alongside IFRS measures to monitor the Group’s 
financial performance because they help illustrate the trading performance and 
position of the Group. All APMs are defined in the Glossary and further detail on 
their use is provided within the Financial Review.

01

02

04

06

10

16

18

22

24

28

30

34

36

44

52

56

90

100

101

103

104

105

Business Overview
Highlights 

Our Community Shopping Centre 
Approach 

Our Portfolio 

Chairman’s Statement 

Strategic Report
Market Backdrop 

Business Model

Strategy 

Strategy in Action

Key Performance Indicators 

Chief Executive’s Review 

Operating Review 

Refocus, Restructure and 
Recapitalise

Financial Review 

Managing Risk 

Our Stakeholders 

ESG Report

TCFD Disclosure

Governance
Chair's Introduction to 
Governance
Board of Directors 

Senior Leadership Team 

Compliance statement

Board Leadership & Company 
Purpose

106 Divison of Responsibilities

110

Composition, Succession and 
Evaluation 

112 Nominations Committee Report

114

Audit, Risk and Internal Control 

120 Director's Remuneration 

122 Director's Remunerations Policy

129 Directors’ Remunerations Report 

138 Director's Report

142 Directors’ Responsibilities 

143

156

156

157

158

Statement 
Independent Auditor’s Report 

Financials
Consolidated Income Statement 

Consolidated Statement of 
Comprehensive Income 

Consolidated Balance Sheet 

Consolidated Statement of 
Changes in Equity 

159

Consolidated Cash Flow Statement 

160 Notes to the Financial Statements 

193

194

Company Balance Sheet 

Statement of Changes in Equity 

195 Notes to the Company’s Separate 

Financial Statements 

199 Glossary of Terms 

201

202

203

205

Five Year Review (Unaudited) 

Portfolio Information (Unaudited) 

EPRA Performance Measures 
(Unaudited) 

Advisers and Corporate 
Information 

206

Shareholder Information

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

01

Business OverviewOur Community  
Shopping Centre Approach

Our community shopping centre approach has 
continued to demonstrate its resilience given the 
persistent challenges within our sector. Our centres 
have evolved from focusing on needs-based retail to 
creating value through vibrantly tailored spaces for 
each of our communities.

We have been proactive in providing dominant retail offers 
that consist primarily of services and non-discretionary 
retail. We also aim to ensure each location has access 
to transport and improved infrastructure providing a 
convenient and frictionless experience for our guests. 

We place each of our communities at the heart of 
everything we do, ensuring we add value at a local 
level enables us to provide a strong and successful 
customer proposition. 

Our customer product and service offerings
We sit firmly in a position to serve our guests' essential and regular non-discretionary shopping needs and services. 

Change in merchandising mix since we launched our Community Shopping 
Centre strategy in 2017:

2017 Customer Proposition

2022 Customer Proposition

Other
24.2%

Value
Apparel
31%

Home
& Gifts
9.5%

Services
8%

Health
& Beauty
10%

Food & 
Grocery
11%

Athleisure 
& Footwear 
6.3%

Home 
& Gifts
5.3%

Other
22.4%

Services
13%

Health
& Beauty
13%

Value
Apparel
21%

Food & 
Grocery
17%

Athleisure
& Footwear
8.3%

02

Stock code: CALOur difference
Our fundamental difference from competitors within the retail 
sector is that we place value on being more than just a place to 
shop, we are considered to be a part of our guests’ everyday lives. 

01
Dominant 
Community Locations

Our centres make up a vital 
part of their communities; 
they are centrally located with 
strong surrounding transport 
links making them perfectly 
positioned to serve the 
local residents. 

02
Diversified Income Streams

We focus on a mixed-use 
proposition maximising our 
exposure to retail, hospitality 
and service categories. 

03
Strength of 
Community Links

Enables us to respond to 
community needs quickly 
and effectively.

04
Experienced Management

Our management teams have 
a wealth of knowledge within 
the retail sector and continue 
to build on this through the 
training and development 
programmes C&R provide.

The continued 
evolution of our assets
Community and local focus 

Our assets are located in local town centres 
and form essential parts of the community 
infrastructure at the heart of these 
neighbourhoods. We aim to strengthen 
each of our communities through meeting 
their everyday needs and supporting the 
causes that matter to them. 

Remerchandising retail offer 

Our ability to evolve and accelerate 
remerchandising towards more 
nondiscretionary retail and services has 
been our main focus for 2022. 

Role of the store 

In 2022 we have seen the role of the 
physical store remain intrinsic to the 
consumer as well as the retailer. Despite 
previous speculations of online retail 
becoming more prevalent, the role of 
a physical store creates a crucial touch 
point for retailers to engage and maintain 
consumer loyalty. Our centres remain 
focused on providing nondiscretionary 
shopping needs and services to our guests. 

Diversification of uses 

Our diverse retail mix ensures frequent and 
repeat footfall and high conversion rates. 

03

Business OverviewCapital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Our Portfolio

6

1

Spain

The Exchange, Ilford
•  Predominantly freehold 

covered shopping centre on 
three floors

•  310,000 sq ft 

•  81 lettable units 

•  Principal occupiers: Next, H&M, 

TK Maxx

2

The Mall, Maidstone
•  Freehold covered shopping 

centre on three floors

•  500,000 sq ft

•  98 lettable units 

•  Principal occupiers: Matalan, 

Pure Gym, Boots, Sports Direct, 
Wilko, Iceland, Next

6

Key

Investment assets

Assets where the 
Group acts as Manager

Snozone

6

7

6

4

3

5

1

2

6

7

6

4

3

5

1

2

Centre Characteristics

01

02 

03 

Dominant strategic locations 
in the centre of growing towns

Easily accessible with strong 
transport links

London/South‑East bias

04 

05 

Accretive asset management opportunities  
including leisure, residential, medical and office uses

Snozone leisure venues, 
dominant in their sector 

Portfolio Statistics

Total  

sq ft

2.0m sq ft

Total number 

of retail units 

441

Average  

dwell time

71 minutes

Average  

rent

c.£14 psf

Estimated retail 

conversion rate

71%

04

Heading 1Stock code: CAL3

4

5

17&Central, 
Walthamstow
•  Leasehold covered shopping 

centre on two floors 

•  290,000 sq ft 

•  67 lettable units 

The Marlowes, 
Hemel Hempstead
•  Freehold covered shopping 

The Mall, 
Wood Green
•  Freehold partially open 

centre and high street parade 

shopping centre on two floors

•  320,000 sq ft 

•  89 lettable units 

•  630,000 sq ft 

•  106 lettable units 

•  Principal occupiers: Lidl, Asda, 
Boots, The Gym, TK Maxx, 
Sports Direct 

•  Principal occupiers: Sports 
Direct, Pure Gym, Wilko, 
Tesco Express 

•  Principal occupiers: Primark, 
Lidl, H&M, Boots, TK Maxx, 
Travelodge, Cineworld 

6

7

Snozone 
Leisure Business
•  100% subsidiary

•  Largest indoor ski slope 

operator in the UK 

•  Operating at Milton 

Keynes, Yorkshire and in 
Snozone Madrid

•  In existence since 2000 and has 
taught over 4 million people to 
ski or snowboard 

Kingfisher Shopping 
Centre, Redditch 
•  C&R acts as Property & Asset 

Manager 

•  Freehold covered shopping 

centre on two principal trading 
levels 

•  900,000 sq ft 

•  174 lettable units 

•  Principal occupiers: The Range, 

Primark, Next, TK Maxx, 
Vue Cinema, H&M

Centre Characteristics

02 

Dominant strategic locations 

Easily accessible with strong 

London/South‑East bias

in the centre of growing towns

transport links

01

04 

03 

05 

Accretive asset management opportunities  

including leisure, residential, medical and office uses

Snozone leisure venues, 

dominant in their sector 

Portfolio Statistics

Total  
sq ft

2.0m sq ft

Total number 
of retail units 

441

Average  
dwell time

71 minutes

Average  
rent

c.£14 psf

Estimated retail 
conversion rate

71%

05

Business OverviewCapital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Chairman’s Statement

In headline terms Capital & Regional 
delivered a strong performance in 2022, 
completing a number of initiatives to 
strengthen its balance sheet and reduce 
debt, undertaking capital expenditure 
in line with its community strategy, and 
improving occupancy.

David Hunter
Chairman

This positive momentum saw the Company increase  
Net Rental Income from its Investment Assets by  
8.3% to £23.5 million, which led to a 17.0% increase  
in Adjusted Profit to £10.3 million. 

Despite the wider economic backdrop 
and increases in inflation and interest 
rates which impacted the commercial 
property sector, the Company 
delivered 6.3% growth in NAV to 
£179 million (31 December 2021: 
£168 million) and a 1.8% increase in 
EPRA NTA per share to 103 pence per 
share, despite a valuation decline in 
the second half of the year.

After the very obvious challenges of 
2020 and 2021, the retail environment 
facing the Company in 2022 was 
more nuanced. On the positive side, 
we saw an end to the pandemic 
restrictions with all traders open for 
business and footfall trending back 
upwards towards 2019 levels. Retail 
failures were significantly down and 
rent collection levels much improved. 
Counteracting the good news, the UK 
economy faced increasing difficulties 
from low growth, high inflation and 
a sharp end to over a decade of very 
low interest rates accompanying a 
dramatic fall in consumer confidence.

Despite fears that Christmas 2022 
trading would be materially affected 
by these factors, seasonal retail sales 
were robust, albeit with volumes 
slightly below 2019 levels. Footfall for 
the year in the Company’s centres 
was 27% ahead of 2021 and reached 
84% of 2019 levels.

Another notable positive trend during 
the year was the slowdown in the 
growth of online retail reflected in 
challenges faced by a number of 
online only retailers, coupled with 
a widespread recognition that an 
omnichannel offering is an optimum 
model for retailers. 

Based on these trends, the Company 
enters 2023 optimistic that our 
business model of Community 
Centres, meeting the needs of guests 
for non-discretionary goods and 
services, is well placed to benefit 
from a steady recovery in physical 
retail and weather the current 
economic headwinds. 

Recognising the importance of 
income to REIT investors, we were 
pleased to resume the payment 
of dividends in 2022, supported 
by the improvements in NRI and 
Adjusted Profit.

Capital & Regional continued to 
demonstrate an active approach to 
portfolio management to ensure it 
delivers value for its shareholders 
and to be good stewards of 
capital, notably:

• 

The sale of The Mall, Blackburn 
for a price in excess of its 
December 2021 valuation.

• 

• 

• 

The purchase of the outstanding 
debt on Hemel Hempstead at 
a significant discount to face 
value, allowing the property to 
be restored to the Investment 
Assets portfolio.

Signing major lease 
commitments at Ilford with 
TK Maxx and the local NHS 
Health Board, allowing a package 
of amendments to be agreed on 
the loan on that asset.

Completing the sale of the 
Walthamstow residential 
development site. 

Assisted by these initiatives, the 
Company’s net debt ratio improved 
over the year from 49% to 41% 
despite a modest fall in values 
of 3.6%. 

Whilst the market had anticipated 
that falls in 2020 and 2021 would 
mark the low point in valuations, 
steeply falling values in other sectors 
in the second half of 2022 coupled 
with an absence of available bank 
debt continued to impact retail 
valuations, albeit to a far lesser 
degree than other real estate sectors. 

06

Stock code: CAL  Read more about our 

Board activity during the year 
on page 105

Although this was a year of 
recovery, it continued to present 
many challenges to the Company’s 
management and staff and I should 
record the Board’s appreciation of 
their exceptional efforts in meeting 
these and delivering a positive year 
for Capital & Regional. I should also 
thank my Board colleagues for their 
unstinting support.

David Hunter 
Chairman

This also reflected very limited 
investment comparable transactions 
and general continuation of negative 
sentiment. Our view is that following 
the repricing there is now a very 
selective buying opportunity in 
the sector. 

The underlying resilience of the 
leasing market was demonstrated by 
the Company’s success in achieving 
lease renewals and new leases well 
ahead of both previous rent and ERV, 
with the affordability of rents being 
a key consideration in this. A total of 
109 new lettings and renewals were 
signed in 2022, with an annual rent of 
£5.4 million and headline occupancy 
reaching 94% at the year end. 
Consistent with this, rent collection 
improved from approximately 93% in 
2021 to 97.6% in 2022.

Snozone continued to make strong 
progress post the pandemic with 
overall revenues up 35% and with 
Madrid in particular growing by 66% 
supported by leveraging the UK 
management platform, improved 
productivity and full systems 
integration. The EBITDA contribution 
improved from £0.8 million in 2021 to 
£1.4 million in 2022, despite inflation 
in utility costs.

07

Business OverviewCapital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report
Contents

Strategic Report

10 Market Backdrop 
16

18

22

24

28

30

34

Business Model
Strategy 
Strategy in Action 
Key Performance Indicators 
Chief Executive’s Review 
Operating Review 
Refocus, Restructure and Recapitalise
Financial Review 

36
44 Managing Risk 
52

Our Stakeholders 
ESG Report
TCFD Disclosure

56

90

0808

Stock code: CAL09

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportMarket Backdrop
Macroeconomic 
trends
Community strategy providing  
stability & opportunity

Macroeconomic 
trend

Driving Forces  
& Insights

Impacts and  
implications for C&R

Our 

Response

Consumer  
Markets

Cost of living pressures 
are causing consumers to 
move down the retail pricing 
architecture, most obviously 
illustrated through the continued 
growth of the discount 
supermarkets. This requires 
alignment of goods and 
service provision to reflect a 
community’s spending dynamic 
and an ability to flex creatively. 

Changing dynamics of how 
communities live, work and 
spend their leisure time requires 
continued evolution of the mix of 
shops and service provision and 
how and when they operate to 
remain relevant and aligned to 
visiting guest's needs.

Inflationary pressures feed 
through to shopping centre 
operational running costs, 
particularly the impact of 
wage inflation and utility costs, 
impacting occupier profitability 
and unit affordability. Retail and 
leisure occupiers are focused 
on their occupational cost base, 
often seeking to secure cost 
certainty through passing risk 
onto owners.

Covid‑19 Recovery

Social distancing restrictions and working from home 
continued to impact shopping habits over the first 
quarter of 2022. While retailers were quick to re-open 
after the easing of lockdown in 2021, the recovery 
to normalised trading has taken time and consumer 
shopping and spending patterns have changed, in some 
part due to the persistence of hybrid working models, 
combined with continued unease in some areas of the 
population. Nonetheless, overall spending has proved to 
be robust, with many occupiers now trading at or above 
pre-pandemic levels. 

Cost of Living

Global economic pressures increased as the year 
progressed with supply chain issues and the war in 
Ukraine particularly driving up pricing pressures on food 
and utility costs. These inflationary pressures saw the 
headline CPI index increase to 10.5% at the year end and 
a central bank response, which was also influenced by 
the mini-budget in September 2022, driving up interest 
rates from their historic low levels to 3.5% by the year 
end. In combination, these factors have placed increased 
financial burden on household budgets as we ended the 
year and entered 2023, although there were emerging 
signs as we started 2023 that we are at, or approaching, 
the peaks of inflation and interest rates. The personal 
saving levels built up through Covid-19 has helped to 
provide some cushion for consumers to absorb price 
increases, and despite interest rate rises affecting 
mortgage rates, many households have continued to 
benefit from locked in fixed interest arrangements. 

Employment

Rates of employment have continued to remain high, with 
job vacancy rates at the end of 2022 standing at 1.13m, 
particularly affecting hospitality and leisure. Average 
national wage growth over the year stood at  
5.9 %, tracking at below inflation levels. Public sector 
strikes over pay have been commonplace over the second 
half of 2022 and into 2023 as the government has sought 
to resist pay demands as it looks to bring inflation back 
down to long-term targets.

The effects of changes to working patterns is also 
influencing community dynamics. Movement of people 
across the day has shifted from the historic 9-5, Monday-
Friday working patterns, with towns having to adapt to a 
changing set of needs and wants from their communities. 

1010

Our community merchandising strategy is focused on everyday needs and services, anchored, where possible, by 

supermarket/grocery offers. Our centres' mix of goods and services are typically more resilient to changing economic 

trends and ensure we are relevant to the needs of our communities.

We typically serve a core 15-minute neighbourhood. In an economic environment where fuel prices have materially 

increased, our centres provide easy and affordable accessibility to our visitors through a range of transport modes.

Our low average rents at circa £14 psf continue to provide a low cost of occupation for our occupiers to trade 

profitably. In an environment where occupiers are facing rising supply chain cost pressures, these occupational 

fundamentals are increasingly relevant.

We continually look to operate our centres in a cost-effective manner, with our portfolio service charge decreasing 

by 2.4% since 2017. We have taken out operational costs through investment in more energy efficient methods of 

operation (e.g. LED lighting, reduced water consumption) and by simplifying our operating environments through, 

for example, reductions in passenger lifts or rationalising M&E plant.

Our occupational mix continues to evolve with our community. The introduction of NHS medical diagnostic facilities 

is one example of broadening our services, while satisfying a local authority need, creating more efficient linked trips 

for our visitors in one location and new trips, which provide the opportunity to drive greater sales across our wider 

community mix of uses.

Data Insight

Stock code: CALMacroeconomic 

Driving Forces  

trend

& Insights

Impacts and  

implications for C&R

Our 
Response

Consumer  

Markets

Covid‑19 Recovery

Cost of living pressures 

are causing consumers to 

move down the retail pricing 

architecture, most obviously 

illustrated through the continued 

growth of the discount 

supermarkets. This requires 

alignment of goods and 

service provision to reflect a 

community’s spending dynamic 

and an ability to flex creatively. 

Changing dynamics of how 

communities live, work and 

spend their leisure time requires 

continued evolution of the mix of 

shops and service provision and 

how and when they operate to 

remain relevant and aligned to 

visiting guest's needs.

Inflationary pressures feed 

through to shopping centre 

operational running costs, 

particularly the impact of 

wage inflation and utility costs, 

impacting occupier profitability 

and unit affordability. Retail and 

leisure occupiers are focused 

on their occupational cost base, 

often seeking to secure cost 

certainty through passing risk 

onto owners.

Social distancing restrictions and working from home 

continued to impact shopping habits over the first 

quarter of 2022. While retailers were quick to re-open 

after the easing of lockdown in 2021, the recovery 

to normalised trading has taken time and consumer 

shopping and spending patterns have changed, in some 

part due to the persistence of hybrid working models, 

combined with continued unease in some areas of the 

population. Nonetheless, overall spending has proved to 

be robust, with many occupiers now trading at or above 

pre-pandemic levels. 

Cost of Living

Global economic pressures increased as the year 

progressed with supply chain issues and the war in 

Ukraine particularly driving up pricing pressures on food 

and utility costs. These inflationary pressures saw the 

headline CPI index increase to 10.5% at the year end and 

a central bank response, which was also influenced by 

the mini-budget in September 2022, driving up interest 

rates from their historic low levels to 3.5% by the year 

end. In combination, these factors have placed increased 

financial burden on household budgets as we ended the 

year and entered 2023, although there were emerging 

signs as we started 2023 that we are at, or approaching, 

the peaks of inflation and interest rates. The personal 

saving levels built up through Covid-19 has helped to 

provide some cushion for consumers to absorb price 

increases, and despite interest rate rises affecting 

mortgage rates, many households have continued to 

benefit from locked in fixed interest arrangements. 

Employment

Rates of employment have continued to remain high, with 

job vacancy rates at the end of 2022 standing at 1.13m, 

particularly affecting hospitality and leisure. Average 

national wage growth over the year stood at  

5.9 %, tracking at below inflation levels. Public sector 

strikes over pay have been commonplace over the second 

half of 2022 and into 2023 as the government has sought 

to resist pay demands as it looks to bring inflation back 

down to long-term targets.

The effects of changes to working patterns is also 

influencing community dynamics. Movement of people 

across the day has shifted from the historic 9-5, Monday-

Friday working patterns, with towns having to adapt to a 

changing set of needs and wants from their communities. 

Our community merchandising strategy is focused on everyday needs and services, anchored, where possible, by 
supermarket/grocery offers. Our centres' mix of goods and services are typically more resilient to changing economic 
trends and ensure we are relevant to the needs of our communities.

We typically serve a core 15-minute neighbourhood. In an economic environment where fuel prices have materially 
increased, our centres provide easy and affordable accessibility to our visitors through a range of transport modes.

Our low average rents at circa £14 psf continue to provide a low cost of occupation for our occupiers to trade 
profitably. In an environment where occupiers are facing rising supply chain cost pressures, these occupational 
fundamentals are increasingly relevant.

We continually look to operate our centres in a cost-effective manner, with our portfolio service charge decreasing 
by 2.4% since 2017. We have taken out operational costs through investment in more energy efficient methods of 
operation (e.g. LED lighting, reduced water consumption) and by simplifying our operating environments through, 
for example, reductions in passenger lifts or rationalising M&E plant.

Our occupational mix continues to evolve with our community. The introduction of NHS medical diagnostic facilities 
is one example of broadening our services, while satisfying a local authority need, creating more efficient linked trips 
for our visitors in one location and new trips, which provide the opportunity to drive greater sales across our wider 
community mix of uses.

Data Insight

KPSA - Retail Sales Index: Chained Volume of Retail Sales Seasonally Adjusted

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l

u
J
1
2
0
2

g
u
A
1
2
0
2

p
e
S
1
2
0
2

t
c
O

1
2
0
2

v
o
N
1
2
0
2

c
e
D
1
2
0
2

n
a
J
2
2
0
2

b
e
F
2
2
0
2

r
a
M
2
2
0
2

r
p
A
2
2
0
2

y
a
M
2
2
0
2

n
u
J
2
2
0
2

l

u
J
2
2
0
2

g
u
A
2
2
0
2

p
e
S
2
2
0
2

t
c
O
2
2
0
2

v
o
N
2
2
0
2

c
e
D
2
2
0
2

Total Retail (incl. Fuel) 

Food

Clothing & Footwear

Household Goods

1111

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Through the sale of The Mall, Blackburn, we have repositioned our portfolio with a valuation and geographic 

weighting toward London, which has consistently delivered more stability in valuations and income and provided 

greater opportunity for asset management enhancements.

In repositioning our asset base, we have also proactively managed our balance sheet, taking advantage of a more 

buoyant investment market during the first half of 2022 to dispose of The Mall, Blackburn. This transaction allowed 

us to recycle proceeds from a weaker community asset and repatriate debt, bringing down group leverage.

We proactively manage our non-recourse loan facilities, with no facility expiries falling due within the near term, 

which we expect will allow us to navigate the current economic cyclical challenges.

We continue to demonstrate the potential to create and unlock value from our assets. Securing planning and new 

extended headleases to facilitate a mixed use extension in Walthamstow allowed us to create a residential site and 

generate a £21.65m land receipt from a Build to Rent developer / investor. In Ilford, we are midway through the 

reconfiguration and re-merchandising of the former Debenhams department store, and in parallel we are  

re-purposing secondary retail and mall space to create a new NHS Community Health Care Central, securing 

long-term indexed income that replaces previous long-term vacancy. 

We have a focused and structured approach to planned preventative maintenance and environmental 

improvements. Our service charge budgets are supported by and incorporate ten-year planned preventative 

maintenance programmes of repair and renewal, which seek to deliver environmental enhancements. These 

programmes are complemented by our capital expenditure programmes, which provide options to deliver 

environmental enhancements both directly and indirectly.

Data Insight

Market Backdrop CONTINUED

Macroeconomic 
trend

Driving Forces  
& Insights

Impacts and  
implications for C&R

Our 

Response

Investment 
Markets

Risks to asset values are greater 
in an environment where the 
buyer pool is opportunistic in 
nature and where return hurdles 
have to be achieved in the 
absence of debt leverage. 

Availability of debt will affect 
refinancing strategies for existing 
assets and new acquisition 
strategies. Loan to Value profiles 
will also have a bearing on 
refinancing abilities.

Environmental considerations 
and specifically expenditure 
required to meet future 
compliance targets is becoming 
a more explicit pricing 
consideration.

Our valuers look carefully at 
the sustainability of our centre 
income and the potential to 
maintain and grow income. 
The ability to demonstrate 
stable income and the profitable 
remerchandising or repurposing 
of floor space are essential 
components in defending and 
differentiating valuations.

Interest Rates

The increase in base rates from the historic low of 0.5% 
to 3.5% at the year end, has led to a material downward 
repricing and resetting of asset values across all core real 
estate sectors over the second half of 2022, relative to the 
perceived risk-free rate. 

Sectors, such as logistics, which have seen significant yield 
compression over recent years, have witnessed the most 
aggressive repricing, in response to the base rate level 
expanding beyond benchmark asset yields. Shopping 
centre values have not been immune to downward 
adjustment, as markets look to maintain asset class 
relativity. However, with retail yields already representing 
a significant discount to other asset classes, the impact 
of repositioning has been less harsh, helping to deliver 
relative sector outperformance over the year. 

Debt Availability

Debt availability across the shopping centre sector 
remains limited, as lenders continue to work out 
existing loan default situations and remain reluctant to 
write new loans, while perceived uncertainty remains 
around retailer stability and robustness of retail income. 
Transaction values and volumes have been adversely 
impacted as a consequence, with wider macroeconomic 
factors leading to a smaller, more opportunistic equity 
buyer pool, investing on a simple yield dynamic, as 
opposed to total return investment.

Transactions

2022 was a year of two halves. A strong first half of the 
year, with buoyant market interest and transactional 
execution, reversed over the second half of the year, 
which saw sales processes stalling and a reduction 
of stock coming to the market as wider economic 
uncertainty took hold. Total shopping centre transaction 
volumes over 2022 ended at £1.9 billion out of a total 
retail sector volume of £5.8 billion, with 59 transactions 
completed. Average transaction values at £24 million 
have edged upwards continuing the trend seen in 2021.

Institutions remained significant divestors over the year, 
together with lenders sitting on loan default positions, 
who have more proactively led consensual sale processes 
with Sponsors. Buyers tend to be opportunistic, with 
significant cash firepower, generally inexperienced in 
the shopping centre sector, but attracted by the material 
yield differential to other asset classes, rather than the 
opportunity to invest in shopping centres per se.

Investors and pricing dynamics are increasingly 
influenced by capital requirements to re-lease or 
repurpose floor space and the expected ongoing 
maintenance and ESG obligations.

1212

Stock code: CAL 
Macroeconomic 

Driving Forces  

trend

& Insights

Impacts and  

implications for C&R

Our 
Response

Investment 

Markets

Interest Rates

Risks to asset values are greater 

in an environment where the 

buyer pool is opportunistic in 

nature and where return hurdles 

have to be achieved in the 

absence of debt leverage. 

Availability of debt will affect 

refinancing strategies for existing 

assets and new acquisition 

strategies. Loan to Value profiles 

will also have a bearing on 

refinancing abilities.

Environmental considerations 

and specifically expenditure 

required to meet future 

compliance targets is becoming 

a more explicit pricing 

consideration.

Our valuers look carefully at 

the sustainability of our centre 

income and the potential to 

maintain and grow income. 

The ability to demonstrate 

stable income and the profitable 

remerchandising or repurposing 

of floor space are essential 

components in defending and 

differentiating valuations.

The increase in base rates from the historic low of 0.5% 

to 3.5% at the year end, has led to a material downward 

repricing and resetting of asset values across all core real 

estate sectors over the second half of 2022, relative to the 

perceived risk-free rate. 

Sectors, such as logistics, which have seen significant yield 

compression over recent years, have witnessed the most 

aggressive repricing, in response to the base rate level 

expanding beyond benchmark asset yields. Shopping 

centre values have not been immune to downward 

adjustment, as markets look to maintain asset class 

relativity. However, with retail yields already representing 

a significant discount to other asset classes, the impact 

of repositioning has been less harsh, helping to deliver 

relative sector outperformance over the year. 

Debt Availability

Debt availability across the shopping centre sector 

remains limited, as lenders continue to work out 

existing loan default situations and remain reluctant to 

write new loans, while perceived uncertainty remains 

around retailer stability and robustness of retail income. 

Transaction values and volumes have been adversely 

impacted as a consequence, with wider macroeconomic 

factors leading to a smaller, more opportunistic equity 

buyer pool, investing on a simple yield dynamic, as 

opposed to total return investment.

Transactions

2022 was a year of two halves. A strong first half of the 

year, with buoyant market interest and transactional 

execution, reversed over the second half of the year, 

which saw sales processes stalling and a reduction 

of stock coming to the market as wider economic 

uncertainty took hold. Total shopping centre transaction 

volumes over 2022 ended at £1.9 billion out of a total 

retail sector volume of £5.8 billion, with 59 transactions 

completed. Average transaction values at £24 million 

have edged upwards continuing the trend seen in 2021.

Institutions remained significant divestors over the year, 

together with lenders sitting on loan default positions, 

who have more proactively led consensual sale processes 

with Sponsors. Buyers tend to be opportunistic, with 

significant cash firepower, generally inexperienced in 

the shopping centre sector, but attracted by the material 

yield differential to other asset classes, rather than the 

opportunity to invest in shopping centres per se.

Investors and pricing dynamics are increasingly 

influenced by capital requirements to re-lease or 

repurpose floor space and the expected ongoing 

maintenance and ESG obligations.

Through the sale of The Mall, Blackburn, we have repositioned our portfolio with a valuation and geographic 
weighting toward London, which has consistently delivered more stability in valuations and income and provided 
greater opportunity for asset management enhancements.

In repositioning our asset base, we have also proactively managed our balance sheet, taking advantage of a more 
buoyant investment market during the first half of 2022 to dispose of The Mall, Blackburn. This transaction allowed 
us to recycle proceeds from a weaker community asset and repatriate debt, bringing down group leverage.

We proactively manage our non-recourse loan facilities, with no facility expiries falling due within the near term, 
which we expect will allow us to navigate the current economic cyclical challenges.

We continue to demonstrate the potential to create and unlock value from our assets. Securing planning and new 
extended headleases to facilitate a mixed use extension in Walthamstow allowed us to create a residential site and 
generate a £21.65m land receipt from a Build to Rent developer / investor. In Ilford, we are midway through the 
reconfiguration and re-merchandising of the former Debenhams department store, and in parallel we are  
re-purposing secondary retail and mall space to create a new NHS Community Health Care Central, securing 
long-term indexed income that replaces previous long-term vacancy. 

We have a focused and structured approach to planned preventative maintenance and environmental 
improvements. Our service charge budgets are supported by and incorporate ten-year planned preventative 
maintenance programmes of repair and renewal, which seek to deliver environmental enhancements. These 
programmes are complemented by our capital expenditure programmes, which provide options to deliver 
environmental enhancements both directly and indirectly.

Data Insight

UK Retail Transactions - FY22

200

150

)
n
b
£
(
P
B
G

100

50

0

Q1

Q2

Q3

Q4

Shopping Centres
Out of Town Retail

High Street
Foodstore

Shopping Centre Transactions - FY22

l

)
n
b
£
(
e
m
u
o
V
n
o
i
t
c
a
s
n
a
r
T

l

a
t
o
T

6

5

4

3

2

1

0

80

70

60

50

40

30

20

10

0

s
n
o
i
t
c
a
s
n
a
r
T
f
o

.

o
N

l

a
t
o
T

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

Q1

Q2

Q3

Q4

1313

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
 
 
 
 
 
 
 
We continue to re-merchandise towards more resilient everyday retail basics and services and away from more 

challenged retail categories, where online is a more competitive threat.

We are actively focussed on building our supermarket anchoring as the principal footfall driver and community 

requirement, providing resilience and relevance to our income and mix. We continue to broaden our mix of uses, 

with the introduction of medical centres and refreshed and flexible food and leisure concepts.

We have successfully re-merchandised the majority of our previous department store anchor spaces, with clear 

merchandise strategies and business plan targets to address the remaining residual space during the coming year.

We recognise and embrace the importance of multi-channel retail solutions and seek to ensure our centres provide 

an optimal, low-friction experience to our guests and occupying customers, ensuring our community destinations 

maintain a strong position in the retail hierarchy.

Affordable total cost of occupation remains a key differentiator for our community assets. We have a relentless 

focus on controlling operational costs and delivering value for money services to our occupational customers. We 

have been a founding member and active participant of the Shopkeepers' Campaign, which has successfully lobbied 

for more frequent rates revaluations and the removal of downwards rates transition. This will ensure our retail and 

leisure customers see the full and immediate benefit of significant rates reductions from the start of the April 2023 

rating list. Our occupiers will see an average reduction in business rates across most centres of between 30-35%, 

delivering direct occupational cost savings to our occupiers.

Data Insight

Market Backdrop CONTINUED

Macroeconomic 
trend

Driving Forces  
& Insights

Impacts and  
implications for C&R

Our 

Response

Occupational 
Markets

Online Impact

The peaks of online penetration seen at the height of 
lockdown at around 37% have continued to recede 
throughout 2022 settling to around 25% at the start of 
2023. While this remains higher than pre-pandemic levels, 
growth trends have settled and there are emerging signs 
of online market maturity across different sectors. Food 
retailing online penetration remains relatively weak at 
sub-10% and there are increasing signs of profitability 
challenges amongst pure play online operators. 

The Covid-19 lockdowns provided a true test bed for 
retailers of the importance of the physical store to their 
overall retail proposition, through the benefits and overall 
trading impact of click and collect, browsing and returns 
flexibility, and a recognition of the relative profitability, 
and contribution to profitability, of physical stores within 
a multi-channel retailing proposition. 

Insolvency 

Distress amongst retail occupiers was limited across the 
year with 22 companies accounting for 1,678 stores failing 
during the year, continuing the trend seen in 2021. While 
there are concerns that cost of living impacts will put 
pressure on consumer spending and retailer sales, which 
is likely to lead to other failures, there is equally reason 
for optimism that the structural changes seen in physical 
retail over the last decade and the more recent impact 
of Covid-19 has resulted in the survival of the fittest, with 
the emerging retail base reflecting a far better capitalised 
retail base to navigate the current economic cycle.

The greater trading pressures have been seen from 
the pure play online businesses, with failures including 
Misguided, Eve Sleep and Made.com and profit warnings 
from a number of major online players. 

Business Rates

Covid-19 business rates reliefs over 2022 provided 
continued support to retail and leisure occupiers 
as they re-built balance sheets emerging from 
Covid-19 restrictions.

The publication of the new Rating List that will take effect 
in April 2023 shows material reductions in Rateable 
Values and consequent rates payable across the majority 
of retail and leisure premises. Combined with a freeze on 
the Uniform Business Rates multiplier and the removal of 
downward transition phasing, occupiers will see the full 
benefit of savings from their introduction.

While the impact of online is 
now stabilising, many retail 
destinations are now faced with 
excess retail floorspace. There is 
a stark divergence between 
those locations where alternative 
retail opportunities or profitable 
re-purposing to different uses 
are credible, and which, as a 
consequence, have a secure 
future; and those locations where 
there is fundamentally excess 
floor space, with no alternative 
use prospects.

Clarity of purpose is essential for 
all retail destinations. Occupiers 
increasingly recognise the 
value of destinations with clear 
functional purpose, be that 
community everyday needs or 
regionally dominant comparison 
centres, and the impact 
clarity provides to their own 
trading proposition.

Costs of re-merchandising and 
lost income through the releasing 
/ reconfiguration process can 
be a material drag on asset 
performance, requiring a 
proactive and creative approach 
to achieve swift releasing.

Former department stores / 
major anchor stores have been 
the greatest insolvency failures 
in recent years, requiring 
creativity to re-merchandise and 
often requiring capex-hungry 
reconfiguration. Awareness and 
knowledge of use beyond retail 
is  essential.

Material reductions in business 
rates, benefitting the majority of 
retail and leisure occupiers, will 
provide an immediate and direct 
benefit to retailer profitability, 
improving trading resilience. 
This will provide greater ability 
to defend rental values and, in 
areas of maximum competitive 
tension for floorspace, an 
opportunity to take some savings 
through into rent. 

1414

Stock code: CALMacroeconomic 

Driving Forces  

trend

& Insights

Impacts and  

implications for C&R

Our 
Response

Occupational 

Online Impact

Markets

overall retail proposition, through the benefits and overall 

use prospects.

The peaks of online penetration seen at the height of 

lockdown at around 37% have continued to recede 

throughout 2022 settling to around 25% at the start of 

2023. While this remains higher than pre-pandemic levels, 

growth trends have settled and there are emerging signs 

of online market maturity across different sectors. Food 

retailing online penetration remains relatively weak at 

sub-10% and there are increasing signs of profitability 

challenges amongst pure play online operators. 

The Covid-19 lockdowns provided a true test bed for 

retailers of the importance of the physical store to their 

trading impact of click and collect, browsing and returns 

flexibility, and a recognition of the relative profitability, 

and contribution to profitability, of physical stores within 

a multi-channel retailing proposition. 

Insolvency 

Distress amongst retail occupiers was limited across the 

year with 22 companies accounting for 1,678 stores failing 

during the year, continuing the trend seen in 2021. While 

there are concerns that cost of living impacts will put 

pressure on consumer spending and retailer sales, which 

is likely to lead to other failures, there is equally reason 

for optimism that the structural changes seen in physical 

retail over the last decade and the more recent impact 

of Covid-19 has resulted in the survival of the fittest, with 

the emerging retail base reflecting a far better capitalised 

retail base to navigate the current economic cycle.

The greater trading pressures have been seen from 

the pure play online businesses, with failures including 

Misguided, Eve Sleep and Made.com and profit warnings 

from a number of major online players. 

Business Rates

Covid-19 business rates reliefs over 2022 provided 

continued support to retail and leisure occupiers 

as they re-built balance sheets emerging from 

Covid-19 restrictions.

The publication of the new Rating List that will take effect 

in April 2023 shows material reductions in Rateable 

Values and consequent rates payable across the majority 

of retail and leisure premises. Combined with a freeze on 

the Uniform Business Rates multiplier and the removal of 

downward transition phasing, occupiers will see the full 

benefit of savings from their introduction.

While the impact of online is 

now stabilising, many retail 

destinations are now faced with 

excess retail floorspace. There is 

a stark divergence between 

those locations where alternative 

retail opportunities or profitable 

re-purposing to different uses 

are credible, and which, as a 

consequence, have a secure 

future; and those locations where 

there is fundamentally excess 

floor space, with no alternative 

Clarity of purpose is essential for 

all retail destinations. Occupiers 

increasingly recognise the 

value of destinations with clear 

functional purpose, be that 

community everyday needs or 

regionally dominant comparison 

centres, and the impact 

clarity provides to their own 

trading proposition.

Costs of re-merchandising and 

lost income through the releasing 

/ reconfiguration process can 

be a material drag on asset 

performance, requiring a 

proactive and creative approach 

to achieve swift releasing.

Former department stores / 

major anchor stores have been 

the greatest insolvency failures 

in recent years, requiring 

creativity to re-merchandise and 

often requiring capex-hungry 

reconfiguration. Awareness and 

knowledge of use beyond retail 

is  essential.

Material reductions in business 

rates, benefitting the majority of 

retail and leisure occupiers, will 

provide an immediate and direct 

benefit to retailer profitability, 

improving trading resilience. 

This will provide greater ability 

to defend rental values and, in 

areas of maximum competitive 

tension for floorspace, an 

opportunity to take some savings 

through into rent. 

We continue to re-merchandise towards more resilient everyday retail basics and services and away from more 
challenged retail categories, where online is a more competitive threat.

We are actively focussed on building our supermarket anchoring as the principal footfall driver and community 
requirement, providing resilience and relevance to our income and mix. We continue to broaden our mix of uses, 
with the introduction of medical centres and refreshed and flexible food and leisure concepts.

We have successfully re-merchandised the majority of our previous department store anchor spaces, with clear 
merchandise strategies and business plan targets to address the remaining residual space during the coming year.

We recognise and embrace the importance of multi-channel retail solutions and seek to ensure our centres provide 
an optimal, low-friction experience to our guests and occupying customers, ensuring our community destinations 
maintain a strong position in the retail hierarchy.

Affordable total cost of occupation remains a key differentiator for our community assets. We have a relentless 
focus on controlling operational costs and delivering value for money services to our occupational customers. We 
have been a founding member and active participant of the Shopkeepers' Campaign, which has successfully lobbied 
for more frequent rates revaluations and the removal of downwards rates transition. This will ensure our retail and 
leisure customers see the full and immediate benefit of significant rates reductions from the start of the April 2023 
rating list. Our occupiers will see an average reduction in business rates across most centres of between 30-35%, 
delivering direct occupational cost savings to our occupiers.

Data Insight

ISCPNSA3 - Internet Sales: Value Non-seasonally Adjusted Internet Sales As A Proportion of All Retailing

80

70

60

50

40

30

20

10

0

k
e
e
w

r
e
p
s
e
a
s

l

f
o
s
r
e
b
m
u
n
x
e
d
n
I

n
a
J
0
2
0
2

b
e
F
0
2
0
2

r
a
M
0
2
0
2

r
p
A
0
2
0
2

y
a
M
0
2
0
2

n
u
J
0
2
0
2

l

u
J
0
2
0
2

g
u
A
0
2
0
2

p
e
S
0
2
0
2

t
c
O
0
2
0
2

v
o
N
0
2
0
2

c
e
D
0
2
0
2

n
a
J
1
2
0
2

b
e
F
1
2
0
2

r
a
M

1
2
0
2

r
p
A
1
2
0
2

y
a
M

1
2
0
2

n
u
J
1
2
0
2

l

u
J
1
2
0
2

g
u
A
1
2
0
2

p
e
S
1
2
0
2

t
c
O

1
2
0
2

v
o
N
1
2
0
2

c
e
D
1
2
0
2

n
a
J
2
2
0
2

b
e
F
2
2
0
2

r
a
M
2
2
0
2

r
p
A
2
2
0
2

y
a
M
2
2
0
2

n
u
J
2
2
0
2

l

u
J
2
2
0
2

g
u
A
2
2
0
2

p
e
S
2
2
0
2

t
c
O
2
2
0
2

v
o
N
2
2
0
2

c
e
D
2
2
0
2

Total Retail (incl. Fuel) 

Food

Clothing & Footwear

Household Goods

Retail Failures 2007 - 2022YTD

s
e
r
o
t
S

8000

7000

6000

5000

4000

3000

2000

1000

0

60

50

40

30

20

10

0

i

s
e
n
a
p
m
o
C

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

Stores Affected (LHS)

Companies failing (RHS)

1515

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Model

We pride ourselves on being experts in Community 
shopping and our strength is in repositioning, managing 
and acquiring these types of centres. 

Key 
resources

Key  
activities

01
Experienced and  
agile management
Through our expert management 
platform, we seek to generate and grow 
sustainable income and drive capital 
value growth by combining active asset 
management with operational excellence.

02
Strong capital structure
We have continued to prioritise the 
preservation of cash. Each asset is held 
in order to generate sustainable income 
growth. When asset masterplans have 
been successfully executed and future 
returns are expected to become less 
accretive, we actively seek opportunities 
to recycle capital to allow us to reinvest 
into assets with greater growth potential.

03
Close relationships 
with communities
The utilisation of partnerships with 
research/benchmarking firms like CACI, 
alongside input from centre teams with 
regular engagement with retailers and 
local communities ensure our relevance 
to the communities in which we operate.

04
Diversified income streams
The ability to evolve the Community 
proposition offer and to accelerate 
remerchandising into the shift from 
discretionary to non-discretionary retail 
and services.

Our culture  
underpinned 
by our values:

Assess product 
offering
against local community needs 
and expectations

Establish strategic 
and comprehensive 
3–5 year asset masterplans 
for each centre

Our 
community 
centre 
approach

is embedded into our 
Key Activities and 
our ESG commitment.

Engage specialist 
teams 
to ensure accelerated 
delivery with focus on 
optimal performance

Post‑implementation reviews 
to refine processes and to inform future 
decision-making

Inspiring 
Creative  
thinking

Encouraging 
Collaborative 
engagement

Acting  

with  

Integrity

Delivering  

Dynamic  

solutions

Leading in 

Sustainability 

within our communities

16
16

Stock code: CAL

Identify the 
right assets 

Value for 
Stakeholders

Community shopping centres are our core strength. 
Assets that typically meet our potential investment 
criteria are those that are underperforming 
in their catchment but have significant asset 
management opportunities.

Underpinned by our ESG focus and our values.

Our environment 

Our people

Our community

  Read more about our 

ESG focus on pages 56–89

Shareholders
By investing in diversified income streams and 
maintaining close links to our communities, 
we look to drive long-term sustainable growth 
which will result in sustained shareholder 
return through dividend payments. As a UK 
REIT, this is an essential component. 

Retailer Customers 
and Occupiers 
We bring value to our stakeholders through 
leveraging our experienced management 
platform coupled with frequent, repeat 
footfall, high conversion rates and affordable 
occupier costs.

Our Employees 
Capital & Regional strives for a culture that is 
performance led and this is done by creating 
a dynamic and positive work environment. 
We ensure our staff have the opportunity to 
achieve the best from their careers and allow 
for continuous development and training 
opportunities. 

Communities and Guests
Ultimately, our business model provides 
attractive retail and leisure environments, 
which are consistently evolving to enhance 
our guests' experience. We are passionate 
about creating vibrant community hubs 
for our guests which also support local 
employment opportunities.

Our Suppliers 
We work with a wide range of suppliers over 
the long term in order to make our business 
stronger and deliver a competitive edge.

Our culture  

underpinned 

by our values:

Inspiring 

Creative  

thinking

Encouraging 

Collaborative 

engagement

Acting  
with  
Integrity

Delivering  
Dynamic  
solutions

Leading in 
Sustainability 
within our communities

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

1717

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportStrategy
Long term strategy

The importance of our centres in the local 
communities has become increasingly apparent 
over the course of the last two years. 

Despite the difficulties that came with Covid-19 and the current cost of living crisis, our 
centres' positions within the community have remained resilient. This further strengthens 
our confidence in our overarching community-centric strategy. 

Define

Focus

Position

Enhance

Define and own the 
community shopping 
centre category in the 
UK guided by consumer 
insight and consistent 
with global best practice. 

We have focused our 
business and resources 
around repositioning 
and re-purposing spaces 
to incorporate new 
stores and uses that 
reflect the demands of 
the communities that 
we serve.

Our assets sit at the 
heart of their local 
communities. Typically 
located adjacent to local 
transport hubs enabling 
easy access via public 
transport as well as 
available car parking.

The right offer drives 
footfall and dwell time, 
boosting retailer sales 
and thus increasing 
the demand, improving 
rental income, property 
values and consequently 
revenue and shareholder 
returns. 

Our vision
We define and lead community shopping centres, through our passionate creation 
of vibrant retail spaces and exceptional customer and guest experience. 

To develop and deliver dynamic community spaces that sit at the core of each town 
centre, we aim to be more than just a shopping centre. We pride ourselves on fully 
integrating our centres into the local community and provide a mix of everyday services 
and facilities to satisfy the evolving community needs.

1818

Stock code: CALOur People
Brenda joined Capital & Regional as Operations 
Manager at The Mall, Wood Green in May 2022. 
Previously Brenda had enjoyed a successful 36-
year career with Debenhams. Brenda spent much 
of her time with Debenhams within the food 
industry managing multiple restaurants covering 
the Southeast of England including the flagship 
Oxford Street store. 

Having worked at Wood Green since 2019 as a Soft 
Services Manager for Bidvest Noonan, our cleaning 
and security contractor, Brenda was able to begin to 
showcase her passion for the local community and 
businesses, which played a key part in driving her to 
achieve operational excellence. 

Brenda’s industry experience plays a vital part in 
helping to drive C&R company values especially 
through communicating with our people, customers 
and guests. 

Being part of the Wood Green team is a great 
opportunity for Brenda to develop her skills and 
demonstrate her expertise; her wealth of knowledge 
and experience has been central to building 
relationships with our retail customers and ensuring 
our guests have the best experience possible when 
visiting The Mall. 

Brenda Wallen 
Operations Manager 
The Mall Wood Green

19

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportStrategy CONTINUED

Define

Focus

Overview:
Our centres are at the heart of what we do. Our 
business and resources are focused on enabling 
the strong management platform and operational 
structure to facilitate timely, responsive and optimal 
decision-making in the delivery of our overarching 
community centre strategy. 

Progress:
The implementation and development of key systems 
in the finance and property investment departments 
that had started in 2020, continued through 2022. The 
investment in technology has helped drive efficiencies 
in the production of key management information 
enhancing productivity and enabling more informed 
decision making and greater speed of execution. 
We’re investing in our leasing capability and bringing 
different skill sets into our business to assist. We are 
recruiting individuals from non-traditional real estate 
backgrounds, and they are actively out on the ground 
in our local trade areas, sourcing retailers that fit with 
our research and data-driven knowledge of our local 
communities. 

Future focus:
Our people and systems are the backbone of the 
business. We are constantly assessing areas for 
investment in our in-house management platform, our 
people, our systems and data insight as this remains 
essential to the successful delivery and growth of our 
community strategy.

Overview:
We define and assess our community shopping centre 
offer across three key aspects: 

•  Physical attributes including the location, size and 

dominance of the centre and its accessibility in terms 
of local transport links and parking provision. 

•  Products and services including the retail mix, the 

provision of grocery, leisure and service offerings and 
the quality of facilities. 

•  Differentiation of our centres to stand out as more 
than just a retail destination which would include 
the strength of community links, how well-tailored 
the offer is to each of our guests, how it contributes 
and measures on sustainability and in being a local 
employer of choice. 

Progress:
2022 was a busy year for the business. The sale 
of Blackburn, the completion of the Walthamstow 
residential receipt, the acquisition of the Hemel 
Hempstead debt at a significant discount, 
de-consolidation of Luton and amendments agreed to 
the Ilford loan facility have enabled the business to now 
focus on further re-merchandising and investment in 
its portfolio.

The significant reduction in debt levels and more 
stabilised operating environment have enabled us to 
commit to investing in our portfolio through a small 
number of key capex projects which will further enhance 
the merchandising mix in our centres and deliver a 
significant uplift in income. 

Future focus:
Expand the portfolio through specific acquisitions of 
assets that closely align with our community strategy. 

Further enhance our centres by focusing on the 
five core pillars of our defined winning tenant mix. 
These pillars are: 

•  Selected national brands

•  Grocery

•  Health & wellness

•  Quick service restaurants 

•  Fashion 

We aim to create valuable physical spaces for both 
customers and guests to reliably serve the community 
needs, providing convenient low- friction fulfilment and 
delivering high customer engagement.

2020

Stock code: CALPosition

Overview:
We believe retailers and communities are clear in their expectations for what 
they want to see from their Community Centres with a strong mix of everyday 
essentials including: 

•  Grocery, pharmacy and general merchandise; 

•  Catering options covering express food, great coffee and casual dining; 

Personal services including health, beauty, dry cleaners, shoe repairs; and 

•  Everyday value fashion, children’s wear and leisure. 

We aim for our centres to be the first port of call for local residents when it 
comes to their shopping needs, therefore making their experiences convenient 
and enjoyable is vital. 

Progress:
We have made progress this year by continuing to evolve the balance of our 
shopping centres through active re-merchandising. The focus for 2022 has 
been to reconfigure existing space ensuring any new customers complement 
the needs of the local community. 

We have seen a considerable increase within the health and beauty sector of 
our centres, with the opening of the new diagnostics centre at Wood Green 
and the signing of an agreement for lease for the new NHS Community Health 
Centre in Ilford. We also have market leaders in the pharmacy sector amongst 
our top occupiers. This continues to make health and beauty one of our largest 
and growing income sectors. 

We have completed a number of lettings in the “Grab and Go” food space with 
options relevant to the local community. 

Further highlights include:

•  An agreement for lease was signed in December 2022 with local operator, 

CRATE to run the new 16,000 sq ft Food Hall at 17&Central in Walthamstow. 
It is due to open in late summer 2023. 

•  Construction has commenced on the new ‘Bridgelink’ food court at 

Wood Green.

Future focus:
Our leasing focus continues to align with our community merchandising pillars. 

Our ongoing focus is to deliver remerchandising and repositioning 
opportunities by reducing our portfolio exposure to at-risk categories, such as 
fashion and department stores. We are concentrating on repurposing these 
spaces to incorporate new stores that are more suited for community use.

We believe in growing the next generation of retailers and are proud of 
the support and guidance we are able to provide through our investments. 
By working with these retailers, we are encouraged to think and operate 
differently. A good demonstration of this at work is through the design & 
operational support we provide to small local retailers that occupy temporary 
kiosks within our centres. Another great example of this is the CRATE project 
at 17&Central where we have provided guidance and expertise to ensure 
the retailers are ahead of the curve in their environmental, social and 
governance credentials. 

We will continue to be mindful of the projects we plan for investment, 
balancing prudent capital management with commitments to those projects 
that will deliver optimal performance.

Enhance

Overview:
The right offer drives footfall and 
dwell time, boosting retailer sales 
and thus increasing the leasing 
demand, improving rental income, 
property values and consequently 
revenue and shareholder returns. 

Progress:
We have continued to work 
with our existing portfolio to 
realise potential sales and 
recycle the resultant capital into 
redevelopment initiatives across 
the schemes. 

2022 highlights include: 

•  The exchange and completion of 
the sale of The Mall, Blackburn. 

•  Redefining food catering in 

community shopping centres 
through projects such as CRATE 
and Bridgelink.

•  The comprehensive masterplan 

for redeveloping the Exchange in 
Ilford. This is expected to deliver 
key improvements to the net 
operating income and overall 
merchandising mix and customer 
proposition. 

Future focus:
Our people and resources are 
critical to the delivery of our 
community shopping centre 
strategy. We will aim to maximise 
the value of our assets through 
capital expenditure investment 
programmes planned to deliver a 
capital return over and above the 
income enhancement. This will 
put the Group in a position to 
proactively respond and grow as 
the market stabilises.

2121

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportStrategy in Action
Health Care and Medical Services

Enhancing the health & wellbeing 
options with the NHS

The NHS Community Diagnostic Centre 
(CDC) opened its doors in October 
2022 at The Mall, Wood Green. 

As part of the UK Government's rollout to combat the 
Covid-19 backlogs, these community centres are key to 
getting people diagnosed quicker.

Providing access to life-saving medical services, they are 
a one-stop shop in the community for checks, scans and 
tests including ultrasounds, X-rays, blood tests and an 
eye clinic. Bringing these services to the doorstep of our 
residents fundamentally contributes to enhancing our 
needs-based retail offer. 

With further plans to expand the NHS CDC into a phase 2 
at The Mall, Wood Green as well as exploring similar 
concepts to be rolled out in our other centres such as 
Exchange, Ilford. 

Ilford Community Healthcare centre 

In May 2022 we signed an agreement 
for a 25 year indexed lease with the 
local NHS trust for a new community 
healthcare facility at our Ilford 
Exchange, shopping centre.

The 20,000 sq ft facility will be on the top floor of the 
centre helping drive footfall traffic to and throughout the 
centre. As well as providing a new community anchor 
use it presents opportunities to merchandise around the 
centre with complimentary health offers. 

Planning permission was obtained in October 2022 and 
construction commenced on site in early 2023 ahead of a 
planned opening in summer 2024.

2222

Stock code: CALFood catering

Enhancing Food catering options in 
17&Central & Wood Green

We have recognised the need for more interactive 
spaces and accommodating food options for our 
communities in Walthamstow and Wood Green. 

In conjunction with this we have identified the growing popularity 
of the Food Hall concept and how this can contribute to a vibrant 
community atmosphere.

The CRATE project at 17&Central, Walthamstow, is expected to open 
in July 2023. CRATE was selected amongst several different offers from 
similar operators due to their established ties to the community as well 
as their ethos of offering start-ups, small and growing businesses the 
opportunity to expand. The relocation of CRATE from an existing property 
in Walthamstow into 17&Central will bring a loyal and proven guest base 
from local residents. 

The aim of our centres is to create a hub for the local residents, and the 
concept of a communal dining space with diverse food options and a 
leisure & entertainment offer perfectly aligns with our strategy. 

Bridgelink Wood Green

The Bridgelink project is the latest 
development of the first floor at 
The Mall, Wood Green. 

Formally an empty bridge space, our plans are to create 
six street-eats style kiosk units totalling 1,200 sq ft. 

The area includes communal seating, serving to fulfil the 
demands for increased food and beverage options within 
Wood Green.

Planned operators include a Thai, Indian, Middle Eastern, 
American and Japanese street-food offers, with unique 
branding, design and menus. 

The project is targeting an opening date of May 2023.

2323

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportKey Performance Indicators
Financial

Adjusted profit1,2

Adjusted profit per share1,2

Dividend per share

£10.3m

£8.8m

£11.0m

2022

2021

2020

2019

2018

£27.4m

£30.5m

6.2p

7.3p

10.2p

2022

2021

2020

2019

2018

36.7p

42.3p

5.25p

2022

2021

–

2020 –

2019

2018

21.0p

24.2p

Why we use this as an indicator

Why we use this as an indicator

Why we use this as an indicator

Adjusted Profit seeks to track the 
recurring profits of the business 
which is the key driver for dividend 
payments. 

How this links to our strategy

We target delivering a strong and 
sustainable income return. 

Progress during the year

The improvement in Adjusted Profit 
of £1.5 million or 17.0% reflects the 
improved operational performance of 
the business in its recovery from the 
impact of Covid-19. Occupancy, car 
parking income and rent collection 
metrics all improved over the year 
and Snozone’s EBITDA contribution 
also improved by £0.6 million 
reflecting a more normalised 
trading year. 

Link to strategy
Enhance

Link to risks

2   9

Adjusted Profit seeks to track the 
recurring profits of the business 
which is the key driver for dividend 
payments. Assessing this on a per 
share basis reflects both underlying 
profitability and any changes in the 
Group’s shareholding structure such 
as the raising of new equity. 

How this links to our strategy

We target delivering a strong and 
sustainable income return.

Progress during the year

Adjusted Profit per share decreased 
by 1.1p. This was a result of the 
dilutive impact of the £30 million 
share issue completed in November 
2021 partially offset by the 
improvement in Adjusted Profit.

Link to strategy
Enhance

Link to risks

2   9

This is the cash return to be delivered 
to investors in respect of the year 
under review. 

How this links to our strategy

Dividends are a key element of 
shareholder returns. We aim to 
preserve strong income return 
to shareholders and meet our 
requirements under the REIT regime, 
balanced with managing cash within 
the business to fund investment in 
capital expenditure and mitigate the 
impact on leverage. 

Progress during the year

Reflecting the stabilisation of 
operating and investment markets 
from the impacts of Covid-19, 
the substantial progress made in 
reducing debt levels and the Board’s 
confidence in the future prospects, 
the Group resumed dividend 
payments during 2022. Subject to 
shareholder approval at the AGM the 
Group is proposing a final dividend 
of 2.75p per share resulting in a 
total dividend for the year of 5.25p 
per share.

Link to strategy
Enhance

Link to risks

2   4   9

2424

Stock code: CALNet rental income2

EPRA net tangible assets 
per share

Net debt to property value

2022

2021

2020

2019

2018

£23.5m

£21.7m

£34.1m

£49.3m

£51.9m

103p

102p

157p

2022

2021

2020

2019

2018

364p

596p

2022

2021

2020

2019

2018

41%

49%

46%

48%

65%

Why we use this as an indicator

Why we use this as an indicator

Why we use this as an indicator

This is the key driver of Adjusted 
Profit. 

How this links to our strategy

Net Rental Income is the most critical 
component of our Adjusted Profit and 
the source for maintaining a strong 
and sustainable income return. 

Progress during the year

Net Rental Income improved by 
8.3% to £23.5 million reflecting the 
improved operational performance 
of the business in its recovery from 
the impact of Covid-19 with higher 
occupancy, car parking income and 
rent collection all contributing to 
the increase.

Link to strategy
Position & Focus

Link to risks

2   6   9

This is a measure of the movement 
in the underlying value of assets and 
liabilities underpinning the value of a 
share. 

How this links to our strategy

We aim to maximise the value of 
our assets. Our capital expenditure 
investment programme is planned 
to deliver a capital return over and 
above the income enhancement. 

Progress during the year

EPRA NTA increased by 1p on 2021. 
This reflected the net impact of the 
Adjusted Profit for the year, the gains 
recognised from the discounted debt 
purchase on Hemel Hempstead and 
deconsolidation of Luton offset by a 
revaluation loss driven by the general 
expansion in property yields across 
all property sectors in the second half 
of 2022.

Link to strategy
Position & Enhance 1   2

Link to risks

We aim to manage our balance sheet 
effectively with the appropriate level 
of gearing. 

How this links to our strategy

Having the appropriate level of 
gearing is important to effectively 
manage our business through the 
property cycle. 

Progress during the year

Net debt to property value decreased 
significantly in the year from 
49% to 41%, despite a 3.6% fall in 
valuations. The improvement was 
driven primarily by the £40 million 
sale of The Mall, Blackburn and the 
realisation of the £21.65 million 
residential receipt on Walthamstow 
which were used to reduce the debt 
outstanding on The Mall.

Link to strategy
Enhance

Link to risks

1   2   3

Key

1

2

3

Property investment Market Risks 

Impact of the Economic 
Environment 
Treasury Risk 

4 Tax and Regulatory Risks 

5 People & Skills 

6 Development Risk 

7 Business Disruption from a Major 

8

Incident 
Environmental, Social & 
Governance 

9 Customers & Changing Consumer 

Trends 

10 IT & Cyber Security

11 Climate Related

12 Health & Safety

Notes
1.  Adjusted Profit, Adjusted Earnings per share, Net Rental Income, Net Debt and the Snozone 
EBITDA metric are as defined in the Glossary. Adjusted Profit incorporates profits from 
operating activities and excludes revaluation of properties and financial instruments, gains or 
losses on disposal, and other non-operational items. A reconciliation to the equivalent EPRA 
and statutory measures is provided in Note 9 to the condensed financial statements. 
2.  2021 comparative figures have been restated for a prior year adjustment to the treatment 

of rent concessions due to an IASB IFRS interpretation issued in October 2022 as detailed in 
Note 1 to the condensed financial statements. The amendment stipulates that losses which 
were incurred on granting rent concessions, which for the Group occurred during the Covid-19 
pandemic, should be charged to the income statement in the year they are granted. 2021 
revenue has also been impacted by the reclassification of Luton as a Discontinued Operation. 
The combined impacts of the restatements have reduced 2021 Revenue by £15.4 million, 
increased 2021 Adjusted Profit by £0.7 million and increased IFRS profit for the year by 
£2.3 million. The Adjusted Profit for 2022 is £0.3 million higher than it would have been without 
the adjustment to rent concessions. 

2525

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportKey Performance Indicators CONTINUED
Non-Financial

Footfall

Occupancy

2022

2021

2020

2019

2018

+27.4%
National Index +30.2%

+8.5%
National Index +5.7%

+1.2%
National Index -3.5%

-41.6%
National Index -45.3%
-3.2%
National Index -4.9%

2022

2021

2020

2019

2018

Total Scope 1 & Scope 2 
tCO2e1 

94.1%

92.7%

92.1%

97.2%

97.0%

2022

2021

2020

2019

3,768 tCO2e

4,078 tCO2e
4,908 tCO2e

6,490 tCO2e

Why we use this as an indicator

Why we use this as an indicator

Why we use this as an indicator

Footfall is an important measure of 
a centre’s popularity with guests. 
Occupiers use this measure as a key 
part of their decision-making process. 

We aim to optimise the occupancy 
of our centres as attracting and 
retaining the right mix of occupiers 
will enhance the trading environment. 

Total Carbon Emissions is a key 
measure to ensure we are minimising 
the negative impact of our assets on 
the environment. 

How this links to our strategy

How this links to our strategy

How this links to our strategy

Footfall performance provides 
an indication of the relevance 
and attractiveness of our centres, 
influencing occupier demand and 
future letting performance. 

Progress during the year

Footfall across portfolio during 2022 
was 27.4% higher than in 2021. 
Footfall showed a general trend 
of an improving recovery to pre-
pandemic levels with the whole year 
representing levels equivalent to 
84.3% of 2019, compared to 79% for 
the first six months. 

Link to strategy
Define & Position

Link to risks

2   9

Occupancy has a direct impact on 
the profitability of our schemes and 
also influences footfall and occupier 
demand. 

Progress during the year

Occupancy at 94.1% increased by 
1.4% from 30 December 2021 with 
one of the main drivers being the 
inclusion of the NHS medical centre 
at Ilford following receipt of planning 
permission in October 2022.

Link to strategy
Define & Position

Link to risks

2   5   9

In order to truly embody our ESG 
values it’s imperative that we lead in 
sustainability within our communities. 
Continuing to reduce our carbon 
emissions plays an integral role in this 
and assists us in our progress toward 
our goal of net zero by 2040. 

Progress during the year

We reduced our carbon emissions 
across the UK portfolio by 42% in 
2022 compared to 2019 figures. One 
of the main drivers of this is a steady 
reduction in energy consumption 
through targeted reduction of gas 
usage across the assets, initiatives 
to reduce electricity use and the 
implementation of solar panels. 

Link to strategy
Define & Position

Link to risks

2   8

Key

1

2

3

Property investment Market Risks 

Impact of the Economic 
Environment 
Treasury Risk 

4 Tax and Regulatory Risks 

5 People & Skills 

6 Development Risk 

7 Business Disruption from a Major 

8

Incident 
Environmental, Social & 
Governance 

9 Customers & Changing Consumer 

Trends 

10 IT & Cyber Security

11 Climate Related

12 Health & Safety

Notes
1.  These figures are in relation to UK-based 

assets only 

2626

Stock code: CALOur People
Gavin joined the business as a General Manager in 
May 2020, following a successful career with multiple 
fashion retailers in London’s West End, including 
managing the former flagship Topshop store at Oxford 
Circus, plus time overseeing key stores for New Look 
and Debenhams. 

Gavin’s passion is people; either supporting their 
development and success as part of his team or ensuring 
that all guests have the best possible experience 
when they visit. He demonstrates these characteristics 
proficiently as the General Manager of both The Mall, 
Maidstone and 17&Central. 

Gavin utilises all his previous experience within the retail 
sector along with the new C&R company leadership 
training programmes to support his two centres, 
their guests and teams through exciting periods of 
re-development. Rather than running as shopping malls, 
Gavin views the centres as one large department store, 
working towards creating a vibrant and unified space for 
the community. 

As a member of the ESG sub-committee Gavin focuses 
on building strong relationships with the local residents, 
retailers and borough council. This is to ensure that the 
centres continue to implement sustainable practices, 
reduce waste and play an integral part in the wider 
community helping to reduce our overall impact on 
the environment. 

Gavin Cockayne 
General Manager  
The Mall Maidstone 
& 17&Central

2727

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportChief Executive’s Review

The return to physical retailing 
by consumers, communities and 
retailers has been faster and more 
comprehensive than many retailers 
and analysts had envisaged.

Lawrence Hutchings
Chief Executive

I would like to start by 
echoing the Chairman’s 
comments about the 
positive progress made 
across all aspects of the 
Group over the course of 
2022, which have led to 
this strong set of results 
underpinned by further 
improvements at an 
operating level driven by 
demand-led growth in 
rental income. 

In writing this statement I felt 
compelled to look back over 2022 
with the realisation it was a year of 
two halves, and how challenging the 
second half has been for both UK plc 
and the global economy. It is easy to 
forget that we were still in varying 
forms of Covid-19 restrictions in the 
first quarter of 2022. These had a 
significant impact on our operations, 
albeit through the restrictions in 2020 
and 2021 our teams had learnt how 
to support our communities, with 
providing safe access to our essential 
goods and services, and each other 
alongside protecting our business 
through the varying disruptions.

During the second quarter of 2022, 
we witnessed a sense of optimism 
throughout the retail sector after 
two years of significant disruption 
and an acceleration in the long 
cycle structural changes driven 
by technology, specifically online 

retailing. The restrictions on physical 
retail forcing retailers and consumers 
online through a closure of all but 
essential stores had provided the 
catalyst to test the role of the physical 
store in the distribution of goods 
and services. I am pleased to say 
that the market is now starting to 
once again appreciate the critical 
role that the physical store plays, 
a vital and expanding function in 
what remains one of the largest 
sectors of the UK economy. We have 
seen first-hand the renewed focus 
on the physical store with better 
leasing and occupancy outcomes 
throughout 2022 across our portfolio 
of community centres. 

The impact of a maturing in online 
migration is very significant to 
the future of physical retailing 
and accordingly to our business 
and community centre strategy. 
The return to physical retailing 
by consumers, communities and 
retailers has been faster and more 
comprehensive than many retailers 
and analysts had envisaged. We 
believe the future of retailing 
will be a seamless, omnichannel 
ecosystem where the store plays 
a vital role in selling goods and 
services, facilitating, and lowering 
the cost of last mile, forward and 
return logistics and in the acquisition 
of new customers. The continued 
evolution of the physical store is 
positive for our community centre 
strategy which envisaged the 
challenges of online disruption when 
it was launched in December 2017. 
Encouragingly our retailer tenants 
often tell us that our stores are 
some of the most profitable in their 
operations, particularly in an era 

where the operational cost of online 
is increasing. The recent review of 
rateable values will also see our 
retailers benefit from significant 
savings in business rates payable 
from April 2023 with the typical 
reduction at our centres around 
30%-35%.

In locations where we are most 
progressed with delivering our 
community strategy, including Wood 
Green and Walthamstow in London, 
we are seeing the greatest benefits 
to our stakeholders with a recovery 
in footfall, and occupancy as well as 
encouraging leasing outcomes which 
are driving growth in rental income. 
We have also seen a good recovery 
from our Snozone business with an 
EBITDA contribution of  
£1.4 million (2021: £0.8 million) 
reflecting a more normalised trading 
year and significant progress in our 
Snozone Madrid operation that was 
acquired in February 2021.

These factors and the hard work of 
our teams supported a recovery in 
our operational business, together 
with the stability in our balance sheet 
that our ‘Refocus, Restructure and 
Recapitalise’ transaction provided. 
The culmination of these actions has 
enabled us to reinstate our dividend 
after more than two years and we are 
pleased to be a fully functioning Real 
Estate Investment Trust once again. 

Following the ongoing tragic events 
in Ukraine, and wider global cost-
of-living and inflationary pressures, 
we witnessed a rapid unravelling 
of quantitative easing by central 
banks in the second half of 2022. 
This created further uncertainty 
for the sector with the prospect of 

2828

Stock code: CALhigher energy and food costs 
impacting consumer confidence 
and spending. To date, the UK 
Consumer has proven more 
resilient than many forecasts 
or indices have suggested. 
This was evidenced in a more 
resilient performance over the 
key Christmas trading period, 
relative to media and industry 
predictions. Nonetheless, we 
remain vigilant and cautious 
of the impact of inflationary 
pressures as we look to 
accelerate the roll out of our 
community strategy through 
active repositioning of our 
centres via the deployment of 
our capex programme. Replacing 
discretionary retail with essential 
community centre retailers 
such as supermarkets and NHS 
medical centres remains a key 
income and value driver for 
the Company.

Our operational focus in the 
short to medium term is clear: 
to recover income and value 
lost over the past two years 
through increasing occupancy, 
converting temporary let shops 
to permanent, delivering the 
additional income from our capex 
programme and streamlining our 
cost base.

We are not immune from the 
impacts of high inflation or 
higher interest rates on property 
valuations. However, following 
six years of rebasing in rents 
and valuations we are better 
positioned than many sectors of 
the commercial property market 

with higher yielding, well-let 
centres in strong growing urban 
locations, especially in London, 
which now represents more than 
85% of our portfolio by value.

Our commitment to ESG 
continues and we are very 
proud of all the work we have 
undertaken in partnership 
with over 180 charities in 
the communities we serve, 
supporting those most in need. 
I cannot recall a time when our 
support is more necessary. One 
of my favourite charities is the 
Level Trust in Luton which has 
provided more than 4,000 school 
uniforms for children from 
households who are unable to 
afford them. Key to us being able 
to tailor our support to where it is 
most needed is our relationships 
with the local councils. I was 
humbled whilst attending 
a function in Walthamstow 
where the council described 
our relationship and support 
as “exemplar”.

Continuing on the theme of 
making a difference to people’s 
lives, our GEMS (‘going the extra 
mile’) awards highlight the often 
extraordinary lengths our onsite 
team(s) go to in order to assist 
members of our communities. 
This can be as simple as helping 
people who have encountered 
difficulties, or visitors just 
appreciating having someone to 
chat to, at our guest service desks 
or in our security teams, on their 
regular visits to our centres.

Outlook

The macroeconomic environment 
continues to present a challenging 
backdrop, most prominently through 
the impact of inflationary pressures 
on the consumer exacerbated by the 
tragic war in Ukraine. 

Nonetheless, the actions taken over 
the last 18 months to restructure 
the balance sheet and refocus 
the portfolio have stabilised and 
significantly strengthened the 
business. This, aligned with our 
operational resilience and a growing 
appreciation of the critical role which 
physical stores play in successful 
omnichannel retailing, leave us 
well positioned to withstand such 
pressures. The profile of our assets 
with their focus on non-discretionary 
goods and services, the previous 
resetting of rents and values, and the 
portfolio premium to the risk-free 
rate, puts us in a stronger position on 
a relative basis than some other retail 
property assets and the wider real 
estate sector.

We have a clear roadmap to increase 
Adjusted Profits by more than 20% in 
the medium term and are also well 
placed to take advantage of selective 
opportunities to grow the business 
and further utilise our proven skills 
and management expertise. 

Finally, I would like to thank our team 
members for all their hard work 
over the past year in ever changing, 
often unfamiliar and challenging 
circumstances both professionally 
and personally. 

We remain committed to navigating 
the economic and sectoral 
challenges whilst delivering for 
all our stakeholders of which 
our shareholders are of critical 
importance. We are ambitious as 
owners of commercial property 
and stewards of capital and we 
will continue our relentless focus 
on improving every aspect of 
our business. 

Thank you to all our shareholders.

Lawrence Hutchings 
Chief Executive

2929

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
Operating Review

New lettings, renewals and rent reviews1

New lettings
Number of new lettings
Rent from new lettings
Renewals settled
Renewals settled
Total resulting annual rent 
Combined new lettings and renewals
Comparison to previous rent2
Comparison to ERV at December 20202

12 months to
December 
2022

12 months to
December 
2021

71
£3.4m

38
£2.0m

89
£4.0m

54
£1.2m

+34.0%
+13.7%

+7.3%
+15.6%

1. 

Includes transactions for Hemel Hempstead, Ilford, Maidstone, Walthamstow, Wood Green and Blackburn (until the 
point of sale in 2022).

2.  For lettings and renewals (excluding development deals and CVA variations) with a term of five years or longer which 

do not include turnover rent or service charge restrictions.

Demonstrating the team’s ability to capture rental growth and the continued demand for 
space at our centres, we completed 109 new lettings and renewals during the year, securing 
annualised rent of £5.4 million at a combined average premium to previous rent of 34.0%2 and 
to previous ERV of 13.7%2. This was fewer deals than 2021 but a higher total value (2021: 143 
new lettings and renewals for a combined annual rent of £5.2 million).

Highlights include signing an agreement for lease with the NHS for a new Community Healthcare 
Centre at Ilford on a 25-year lease term. Planning permission was obtained in October 2022 and 
construction work commenced at the end of 2022. The new 20,000 sq ft purpose-built facility 
is due to open to the public in 2024. At Wood Green the new NHS diagnostics centre opened in 
October 2022 and we subsequently signed an agreement to extend it by a further 3,000 sq ft, to 
approximately 8,500 sq ft. 

Also at Ilford, we signed an agreement to relocate and upsize TK Maxx into a new 35,000 sq 
ft store occupying the first floor of what was the former Debenhams unit. This will enable 
remerchandising of the existing TK Maxx unit which sits in a prime location at the entrance next 
to Ilford station, which will benefit from the full opening of the new Elizabeth Line. 

At Walthamstow we have let the entire new 16,000 sq ft food hall on the mezzanine level, which 
we created in the rebuild following the 2019 fire, to a great local operator, CRATE. The facility will 
involve seven street eat style food operators alongside an in-house bar and coffee kiosk, coupled 
with events and exhibition space, all of which is due to open in late summer 2023. 

3030

Stock code: CALAll of these initiatives are great examples of our strategy in action and further embed our 
centres at the heart of their local communities, helping drive footfall to the benefit of the other 
retailers while providing all in one convenience and experience to our guests.

Rental income and occupancy

Investment Assets1

Occupancy (%)
Contracted rent 
Passing rent

December 
2022

December 
2021

94.1%
31.5
30.5

92.9%
31.8
30.0

1. 

Investment Assets include the Group’s centres at Hemel Hempstead, Ilford, Maidstone, Walthamstow and Wood 
Green. Prior year comparatives restated on the same basis.

Occupancy increased by 120 basis points over the year to 94.1%, with one of the main drivers 
being the inclusion of the NHS Community Healthcare Centre at Ilford. Only around 4% of the 
total now relates to temporary lettings or development units. as we have gradually improved 
this from approximately 7% over the last 18 months. The potential to convert more of these 
temporary arrangements to permanent lettings on typically stronger terms provides opportunity 
to improve Net Rental Income.

Contracted rent is broadly in line with the December 2021 level. This excludes approximately 
£1.2 million of rent where deals have exchanged but completion remains subject to planning 
or other conditions. Such deals include the NHS Community Healthcare Centre at Ilford and the 
new CRATE food hall at Walthamstow. 

Passing rent has improved by £0.5 million to £30.5 million since 30 December 2021, with the 
largest contributor being the letting to the Department for Work and Pensions for Job Centres at 
Ilford commencing cash rent payments during the period. 

Operational performance

In total there were 53 million shopper visits across the portfolio during 2022. This was 27.4% 
higher than in 2021. This increase is 2.8% lower than the growth in the national index, reflecting 
the Company’s strong out performance in 2021 when non-essential retailers were unable to open. 

Footfall continued to recover to pre-pandemic levels with the 2022 levels equivalent to 84.3% of 
2019, compared to 79% for the first six months. Anecdotal evidence from our retailers suggests 
that sales have bounced back at a higher rate than footfall reflecting more efficient use of visits.

Car park income for the year was £6.0 million for the Group’s Investment Assets, approximately 
26% higher than 2021 although 29% lower than 2019 both on a like for like basis excluding 
Blackburn.

Business rates

The recent review of business rates will result in a significant reduction in rates payable for 
most retail operators. Across our portfolio the typical reduction that will apply to occupiers 
will be 30%-35%, with the exception of Walthamstow where reductions are estimated to be 
approximately 10%. The withdrawal of downwards transitional arrangements means that 
occupiers will immediately see the full benefit of reductions from April 2023. The changes will 
deliver significant benefits to store affordability and profitability.

Rent Collection1

97.6% of rent in respect of 2022 has now been collected, broadly representing a return to 
pre-pandemic levels and an approximate 4.5% increase on 2021. The improved collection rates 
have enabled the net release of provisions totalling c. £1.4 million. The table below provides 
further detail:

Rent collected
Outstanding 
Bad Debt
Total billed

Rent collection 
12m to 30 December 2022

£m

31.2
0.6
0.1
31.9

%

97.6%
2.2%
0.2%
100%

1. 

Investment Assets include the Group’s centres at Hemel Hempstead, Ilford, Maidstone, Walthamstow and Wood 
Green. Prior year comparatives restated on the same basis.

Rent collection for the first quarter of 2023, including monthly invoices for January and February 
2023, is currently running at 91.9%. 

3131

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportOperating Review CONTINUED

Capital expenditure investment

In total £9.0 million was invested across the 
Group’s Investment Assets in 2022.  
£5.3 million was invested in planning fees, 
enabling works and other costs including 
relocating tenants, all to facilitate delivery of 
the £21.6 million Walthamstow residential 
land sale receipt. Other projects included 
£0.8 million for the creation of the new Job 
Centre at Ilford which opened in March 2022, 
£0.8 million across the NHS and TK Maxx 
projects in Ilford and £0.4 million on the new 
Walthamstow Food Hall.

We anticipate capital expenditure in 2023 
to be more than £15 million with the major 
projects being:

•  Ilford – NHS Community Healthcare Centre 

and TK Maxx, c. £10.0 million 

•  Walthamstow – CRATE food hall, 

c. £1.5 million 

•  Wood Green

•  Remerchandising of former WH Smith 

unit to leisure uses, £1.9 million 

•  Bridgelink new grab and go catering units, 

c. £0.7 million

The average yield on cost of the above 
projects is expected to be in the range of 
8-9%. This financial metric does not factor in 
the ‘halo’ effect these improvements have in 
terms of driving footfall and sales across the 
centres as a whole.

Shopping Centre ESG

For the shopping Centre portfolio, we have 
established our Net Zero Carbon (NZC) 
Pathway aligned with industry best practice 
and guidelines, including the UKGBC’s 
definition of net zero and the Better Building 
Partnership’s (BBP) Climate Commitment, 
both of which we are now signatories. Our 
NZC Pathway quantifies and prioritises 
the necessary emission reductions to our 
target year of 2040 and beyond and includes 
ambitious emission reduction targets across 
Scope 1 and 2. The creation of our NZC 
Pathway is an important milestone on our 
journey and defines the actions and priorities 
we need to put in place to stay true to our 
commitment to our communities, employees 
and the long-term resilience and success of 
our business. 

We have upskilled our operational teams 
through training on sustainability awareness, 
especially in relation to supporting our 
occupiers and helping to reduce Scope 
3 emissions. We are in the process of 
developing an occupier engagement 
programme on sustainability to increase 
awareness and profile. 

We have made significant strides against our 
environmental targets increasing our energy 
efficiency, reducing Scope 1 natural gas 
consumption by 53% and Scope 2 electricity 
consumption by 20%, against 2019. 

In addition to developing our NZC pathway we 
have also completed a detailed assessment 
of climate risk governance and the climate-
related risks aligned to best practice 
recommendations of the Task Force of 
Climate-related Financial Disclosures (TCFD). 
By formalising oversight of issues into our 
risk management framework, we can mitigate 
the risks and garner related opportunities, 
such as reducing operational costs and capital 
expenditure and increasing revenues and 
asset values.

2022 was a year of giving back, putting our 
communities and guests at the core of our 
initiatives. Following a successful launch 
in 2021, the Community Wheel of Support 
continued to play a critical role in encouraging 
engagement and supporting our shopping 
centres to prioritise areas of impact. We set 
out nine KPI targets to align with our Wheel of 
Support. Improving from 2021, we saw an 11% 
increase in the number of charities supported, 
a 15% increase in volunteering hours and a 
9% increase in charitable fundraising. 

To account for local needs, our shopping 
centres are given the responsibility and 
autonomy to run their own fundraising 
events. In 2022, we hosted a total of 
244 events, collectively supporting 
187 charities and volunteering more than 
1,300 hours of employees’ time to important 
community causes.

Snozone

Snozone recorded a significant improvement 
in EBITDA for the year to £1.4 million 
(December 2021: £0.8 million) as it returned 
to a more normalised trading year. Total 
revenue for 2022 increased to £13.0 million 
(2021: £6.8 million), although trading in the 
early part of 2022 was still heavily impacted by 
the Omicron variant, with revenue in the key 
month of January down 20% on pre-pandemic 
levels. From mid-February 2022, Snozone has 
been able to offer guests its full offering in 
contrast to 2021 when the UK venues were 
shut for the first four months of the year due 
to government restrictions. As the impact 
of the Omicron variant subsided, Snozone 
made a good recovery and revenues generally 
exceeded the equivalent levels in 2019 
although some key revenue streams such as 
corporate activities and food and beverage 
have not yet returned to pre-pandemic levels. 

3232

Stock code: CALEBITDA in 2021 was supported by the receipt 
of a £2.5 million insurance payment under a 
pandemic insurance policy that the business 
has maintained since 2017.

reduction in carbon tonnage by 8% to 
2,633 tonnes versus 2,857 tonnes in 2019. 
All of Snozone’s electricity is 100% renewable 
and is sourced from wind and solar power.

The integration of the operations of the 
ski slope in the Xanadú shopping centre in 
Madrid, which was acquired in February 2021 
for a nominal value, has progressed well 
with revenues increasing 65% to £3.5 million 
(2021: £2.1 million). The impact of significant 
increases in government-controlled electricity 
prices to £1.2 million (2021: £0.7 million) has 
latterly been mitigated by the installation of 
solar panels which became operational in 
November 2022. 

Snozone’s Group IFRS profit for the period, 
which includes the notional IFRS 16 interest 
charge on the occupational leases, was  
£0.1 million (December 2021: Loss of  
£0.3 million). The prior year benefited from 
£1.4 million of VAT rebate received in addition 
to the £2.5 million insurance payment.

Snozone ESG

Snozone’s pathway to net zero strategy is 
underpinned by a cyclical four-year plan 
for capital investment into new plant and 
machinery which we are now halfway through. 
Nine units of blast coolers have been replaced 
at the Milton Keynes venue which will save 
214,000 kWh per year. In addition, given the 
significant increase in government-controlled 
electricity pricing in Madrid, solar panels were 
fitted to the roof of our venue and were fully 
operational as of November 2022. 

These two initiatives helped deliver a 6% 
reduction in electricity utility consumption 
in 2022 versus the 2019 base year and a 
23% reduction in gas. There was an overall 

New supplier deals have been agreed for 
Snozone’s restaurants. All coffee, non-
alcoholic and alcoholic beverages are supplied 
in 100% recycled glass, recycled aluminium 
cans or compostable boxes. Snozone’s 
shop merchandise and clothing provider 
also delivers all products 100% free of 
plastic packaging. 

Snozone maintained its partnership with Tree 
Nation last year, planting trees when guests 
rebook certain activities or join as members 
to offset their emissions of visitation. These 
trees are planted in areas of the world where 
biodiversity and reforestation are most 
needed. Over 11,500 trees to date have now 
been planted in Africa with over 9,000 planted 
in 2022 - offsetting over 1,400 tonnes of CO2 
and now reforesting over 14 hectares of land.

Snozone’s other social KPIs include an 
increase in disability snow sports participation 
by 29% versus 2021 and Snozone is the 
only European indoor centre to own and 
operate its own disability snow school. In 
addition, Snozone was once again voted 
Best Sporting Venue for children learning 
outside the classroom at the School Travel 
Awards, beating such illustrious businesses 
as The London Stadium, Manchester United, 
Silverstone, Twickenham Stadium and the 
UK Sailing Academy. Snozone was also voted 
partner of the year by Sense, the charity 
for deafblind adults and children for the 
awareness its team has drawn to the charity, 
as well as its many fundraising activities.

33

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportRefocus, Restructure and Recapitalise

The Group’s actions over the last 18 months have significantly reshaped 
the business and reduced debt to sustainable levels. Following on from the 
transaction to restructure the Group’s largest facility, The Mall, and the £30m 
capital raise which completed in November 2021, a number of other key 
initiatives were completed during 2022:

Ilford loan amendment

In May 2022, the Group signed a 
package of amendments to its  
£39 million secured loan facility in 
respect of The Exchange Centre, Ilford, 
to facilitate the investment of more 
than £10 million for the creation of 
the new NHS Community Healthcare 
Centre and anchor unit for TK Maxx. 

The amendments include a conditional extension option 
that can be triggered by the Company at the end of 2023 to 
extend the loan maturity by 18 months from March 2024 
until September 2025. They also provide a combination of 
covenant waivers and improvements to existing covenant 
terms that apply through to the end of 2024. 

Restructuring of The Marlowes Centre, 
Hemel Hempstead debt

Also in May 2022, the Group completed 
the buyback of the loan facility of the 
Marlowes in Hemel Hempstead. 

The Group paid £11.8 million in order to settle the 
loan and associated debt liabilities of c. £24.0 million, 
representing a discount of approximately 51%. The 
transaction increased the Group's Net Asset Value by 
approximately £12.5 million or 7.4%. The asset was 
reclassified to the Group’s Investment Assets as of 
11 April 2022, being the date the transaction was agreed, 
and NRI from the asset is included from that date. 

To partially fund the transaction, the Group subsequently 
drew down a new £4.0 million loan facility in July 2022, 
which was provided by BC Invest, a subsidiary of the 
Group's strategic residential partner Far East Consortium. 
The new non-recourse secured debt is for an initial period 
of three years at a margin of 5.95% over SONIA. 

3434

Stock code: CALSale of The Mall, Luton

As part of the agreement with the secured lender to run 
a consensual sale process, changes to the constitution of 
the Luton entities were made in May 2022 including the 
appointment of an independent director with specific 
rights regarding the sale process. The effective change of 
control that these amendments triggered resulted in the 
Group deconsolidating its interest in Luton from that date. 

This increased the Group’s Net Asset Value by £6.8 million being the net liabilities 
at the point of deconsolidation. The disposal of the Group’s investment in The Mall, 
Luton completed on 16 March 2023. Given the Group’s interest in Luton had been 
deconsolidated the sale did not result in any profit or loss on disposal. The Group’s 
involvement as Property and Asset Manager, for which it generated fees of £1.4 million 
in 2022, ceased upon disposal. Luton has been deconsolidated the sale will not result 
in any profit or loss on disposal. The Group’s involvement as Property and Asset 
Manager, for which it generated fees of £1.4 million in 2022, will cease upon disposal.

Walthamstow residential

In July 2022, the Group completed 
the sale of land for residential 
development at its 17&Central 
community shopping centre in 
Walthamstow to Long Harbour for 
£21.65 million. 

The Group had secured planning consent at the end 
of 2021 for a residential-led, mixed use development, 
incorporating a new Victoria Line tube station entrance 
and new public space including a new park. Construction 
work is now underway on the first phase of the 
development which will see the creation of 495 Build to 
Rent residential apartments in two residential towers. 
Completion is scheduled for 2025. 

£52.9 million of the combined c. £60 million received 
from the Blackburn and Walthamstow transactions was 
utilised for repayment of the debt on the Group’s Mall 
loan facility. This reduced the outstanding amount to 
£140 million and repaid in full the remainder of the £35 
million Facility B tranche that was drawn to help fund 
the repurchase of £100 million of debt in November 
2021. The combined impact of the above transactions 
has helped further reduce the Group’s Net Loan to 
Value ratio from 49% at 30 December 2021 (and 72% at 
30 June 2021) to 41% at 30 December 2022.

3535

Sale of The Mall, Blackburn

In May 2022, the Group exchanged 
contracts for the sale of The Mall, 
Blackburn to the retail arm of the 
Adhan Group of Companies for 
£40 million, representing a premium 
to the £38.2 million December 
2021 valuation. 

The sale completed in August 2022 delivering net 
cash proceeds of £39 million. The sale alone reduced 
the Group's Net Loan to Value ratio by approximately 
600 basis points.

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportFinancial Review

The Group’s actions over the 
last 18 months have significantly 
reshaped the business and 
reduced debt to sustainable levels. 

Stuart Wetherly 
Group Finance Director

Profitability
Statutory Revenue1
Net Rental Income (NRI)1
Net Rental Income (NRI) – Investment Assets only1
Adjusted Profit1,2
Adjusted Earnings per share1,2
IFRS Profit/(loss) for the period
Basic earnings/(loss) per share
EPRA cost ratio (excluding vacancy costs)1,2
Net Administrative Expenses to Gross Rent1
Investment returns
Net Asset Value
Net Asset Value (NAV) per share
EPRA NTA per share2
Proposed Final Dividend per share3
Total Dividend per share3
Financing
Group net debt 
Group net debt to property value 
EPRA LTV 
Average maturity of Group debt4
Cost of Group debt (weighted average) 

Year to 
December 
2022

Year to 
December 
20212

£60.6m
£23.5m
£23.5m
£10.3m
6.2p
£12.1m
7.3p
37.8%
22.4%

£179.1m
106p
103p
2.75p
5.25p

£130.9m
41%
44.0%
4.5 years
3.58%

£54.6m
£29.7m
£21.7m
£8.8m
7.3p
£(24.1)m
(20.0)p
49.6%
29.1%

£168.4m
102p
102p
–
–

£185.3m
49%
64.1%
5.4 years
3.74%

1.  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions due 
to an IASB IFRS interpretation issued in October 2022 as detailed in Note 1 to the condensed financial statements. 
The amendment stipulates that losses which were incurred on granting rent concessions, which for the Group 
occurred during the Covid-19 pandemic, should be charged to the income statement in the year they are granted. 
2021 revenue has also been impacted by the reclassification of Luton as a Discontinued Operation. The combined 
impacts of the restatements have reduced 2021 Revenue by £15.4 million, increased 2021 Adjusted Profit by 
£0.7 million and increase IFRS profit for the year by £2.3 million. The Adjusted Profit for 2022 is £0.3 million higher 
than it would have been without this adjustment to rent concessions.

2.  Adjusted Profit is as defined in the Glossary. A reconciliation to the statutory result is provided further below. EPRA 
figures and a reconciliation to EPRA EPS are shown in Note 5 to the Financial Statements. The calculation of EPRA 
cost ratio is provided in the EPRA performance measures section.

3.  Represents dividends declared post period end but related to the period in question.
4.  Assuming exercise of all extension options.

3636

Stock code: CALUse of Alternative Performance Measures (APMs)
Throughout the results statement we use a range of financial and non-financial measures to assess our performance. The 
significant measures are as follows: 

Alternative performance measure used

Rationale

Adjusted Profit

Adjusted Profit is used as it is considered by management to provide the best indication 
of trading profits and hence the ability of the business to fund dividend payments. 

Adjusted Profit excludes revaluation of properties, profit or loss on disposal of 
properties or investments, gains or losses on financial instruments, charges in respect 
of long-term incentive awards and other non-operational one-off items. 

Adjusted Profit includes EBITDA from Snozone (see definition further below). This was 
a change implemented in 2021 arising from the adoption of IFRS 16 and the signing of 
new lease agreements on Snozone’s two UK sites. We considered that the combination 
of these two factors meant that Snozone’s statutory profit no longer alone provides a 
full reflection of Snozone’s trading performance and hence introduced this additional 
Alternative Performance Measure. 

The key differences between Adjusted Profit and EPRA earnings, an industry standard 
comparable measure, relates to the exclusion of non-cash charges in respect of share-
based payments and adjustments in respect of Snozone as detailed above. In the 
current year we have excluded from our Adjusted Profit a £0.3 million tax credit as it 
relates to prior years but this is included within the EPRA metric.

Adjusted Earnings per share is Adjusted Profit divided by the weighted average number 
of shares in issue during the year excluding own shares held.

A reconciliation of Adjusted Profit to the equivalent EPRA and statutory measures is 
provided in Note 5 to the condensed financial statements.

Like-for-like amounts are presented as they measure operating performance adjusted 
to remove the impact of properties that were only owned for part of the relevant 
periods. 

For the purposes of comparison of capital values, this will also include assets owned at 
the previous period end but not necessarily throughout the prior period.

In the current year like-for-like comparisons have been used to adjust for the impact 
of the disposals of the Edmonds Parade and Maidstone House properties within the 
Hemel Hempstead and Maidstone shopping centre assets that were completed in June 
2021 and December 2021 respectively as well as The Mall, Blackburn that was disposed 
of in August 2022 and Walthamstow residential receipt.

Net debt is borrowings, excluding unamortised issue costs, less cash at bank. Cash 
excludes cash held on behalf of third parties (e.g. in respect of service charges or rent 
deposits).

Like-for-like amounts

Net Debt

Net debt to property value

Net debt to property value is debt less cash and cash equivalents divided by the 
property value.

Net Rent or Net Rental Income 
(NRI)

Snozone EBITDA

Net Rental Income is rental income from properties, less provisions for expected 
credit losses, property and management costs. It is a standard industry measure. A 
reconciliation to statutory turnover is provided in Note 3 to the condensed financial 
statements.

Snozone EBITDA is based on net profit. It excludes Depreciation, Amortisation, (notional) 
Interest, Tax and non-operational one-off items. It includes rent expense, based on 
contractual payments adjusted for rent free periods. This provides a measure of 
Snozone trading performance which removes the profiling impact of IFRS 16 that would 
otherwise see a significantly higher charge in early years of a lease and significantly 
lower net charge in later years. A reconciliation to the IFRS net profit is included within 
Note 3 to the condensed financial statements.

3737

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportFinancial Review CONTINUED

Profitability
Components of Adjusted Profit and reconciliation to IFRS Profit

Amounts in £m

Shopping Centres – Net Rental Income
Shopping Centres – Interest payable
Shopping Centres – Contribution
Managed Assets – Contribution
Snozone (indoor ski operation) EBITDA 
External management fees
Central operating costs (including central interest)
Variable overhead
Adjusted Profit1
Adjusted Earnings per share (pence)
Reconciliation of Adjusted Profit to statutory result
Adjusted Profit
Property revaluation 
Profit/(loss) on disposal 
Snozone depreciation and amortisation
Snozone notional interest (net of rent expense in EBITDA)
Gain on financial instruments
Corporation Tax credit/(charge) in lieu of dividends
VAT rebate within Snozone
Long Term incentives
Gain on discounted loan purchase (net of costs) 
Write up following Luton deconsolidation
Other items (including transaction costs)
Profit/(loss) for the period

Year to 
December 
2022

Year to 
December 
20212

23.5
(9.3)
14.2
–
1.4
3.3
(7.0)
(1.6)
10.3
6.2p

10.3
(19.6)
1.5
(2.1)
0.8
1.1
0.3
–
(0.5)
12.5
6.8
1.0
12.1

21.7
(10.8)
10.9
2.6
0.8
2.4
(7.0)
(0.9)
8.8
5.4p

8.8
(47.6)
(2.5)
(2.5)
0.5
5.9
(3.1)
1.4
(0.9)
18.4
–
(2.5)
(24.1)

1.  EPRA figures and a reconciliation to EPRA EPS are shown in Note 5 to the condensed Financial Statements.
2.  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions due to an IASB IFRS interpretation 

issued in October 2022 as detailed in Note 1 to the condensed financial statements. The amendment stipulates that losses which were incurred on 
granting rent concessions, which for the Group occurred during the Covid-19 pandemic, should be charged to the income statement in the year 
they are granted. 2021 revenue has also been impacted by the reclassification of Luton as a Discontinued Operation. The combined impacts of the 
restatements have reduced 2021 Revenue by £15.4 million, increased 2021 Adjusted Profit by £0.7 million and increased IFRS profit for the year by 
£2.3 million. The Adjusted Profit for 2022 is £0.3 million higher than it would have been without this adjustment to rent concessions.

Adjusted Profit – 30 December 2022: £10.3 million (30 December 2021: £8.8 million)

Net Rental Income (NRI) improved to £23.5 million (30 December 2021 - £21.7 million). This reflects improved occupancy 
and rent collection levels, the latter enabling the net release of approximately £1.4 million of provisions during the period. 

The balance includes £0.5 million from Hemel Hempstead being the NRI from 11 April 2022, being the date the 
transaction was agreed and hence the asset was reclassified to Investment Assets, having been in Managed Assets NRI in 
the prior year. The £23.2 million includes £2.7 million from Blackburn, the sale of which completed in August 2022. 

Interest payable has fallen from the prior year reflecting primarily the restructuring and reduction of debt in The Mall 
loan facility that completed in November 2021. The Mall debt was further reduced by £7.1 million in January 2022 from 
the proceeds of the sale of Maidstone House and then by £52.9 million in the second half of the year from the combined 
proceeds of the Walthamstow residential receipt and Blackburn disposal. The full year interest saving benefit of the latter 
repayments will see interest in 2023 reduce by approximately £1.8 million.

Managed Assets Contribution is no longer included within Adjusted Profit following the reclassification of what were 
deemed Managed Assets as Held for Sale from 30 December 2021. As noted, the results of Hemel Hempstead have been 
included within Adjusted Profit from 11 April 2022. The results from Luton have been excluded from Adjusted Profit in 
2022 as it was Held for Sale until 23 May 2022 and then deconsolidated from the Group as at that date.

Snozone EBITDA at £1.4 million (30 December 2021 - £0.8 million) reflected a return to a more normalised trading year 
although the peak first trading quarter in 2022 was still significantly impacted by concerns over the Omicron variant. 
The result in 2021 was supported by a £2.5 million business continuity insurance receipt mitigating the impact of the 
operations being required to shut for most of the first half of 2021 due to Government Covid-19 restrictions. 

External Management Fees of £3.3 million break down between Asset and Property Management fees on external 
properties (Redditch and in 2022, Luton) of £2.1 million (£1.4 million on Luton and £07 million on Redditch) and Property 
Management fees on the Group’s Investment Assets of £1.2 million (as these are charged to the Service Charge). 

3838

Stock code: CALIn the 
medium 
term there 
is potential 
for Adjusted 
Profit to 
increase by 
more than 
20%

Stuart Wetherly 
Group Finance 
Director

The increase from the prior year relates to 
the inclusion of Asset Management fees 
on Luton as these were previously being 
eliminated on consolidation. The disposal of 
the Group's investment in The Mall, Luton on 
16 March 2023 and the Group’s involvement 
as property and asset manager ceased from 
that date. A sale process remains ongoing 
on Redditch which will likely see the Group's 
involvement cease. 

Central operating costs at £7.0 million (30 
December 2021 - £7.0 million) have been 
maintained at the same level as 2021. We are 
targeting annualised cost savings in 2023 of 
approximately 10%, with a reduction in the 
Group’s underlying cost base, reflecting the 
lower number of assets under management, 
offsetting the impact of inflation. 

Variable overheads of £1.6 million (30 
December 2022 - £0.9 million) have increased 
due to a £0.6 million increase in the charge for 
the one-off Executive retention awards issued 
in November 2021 which run through until 
September 2023.

Adjusted Earnings per Share for the period were 
6.2 pence (30 December 2021: 7.3 pence) 
reflecting the higher number of shares in 
issue from the £30 million capital raise which 
completed in November 2021 partially offset 
by the improvement in Adjusted Profit. 

We expect 2023 to be a partly transitional 
year with the loss of income from the sale 
of Blackburn, the absence of the one-off 
benefit from bad debt provision releases 
and reduction in management fee income 
offset by underlying improvement in NRI, the 
reduction in interest costs as a result of the 
£52.9 million of debit repayments made in 
the second half of 2022, a further recovery in 
Snozone and reduced central costs. 

In the medium term there is potential for 
Adjusted Profit to increase by more than 
20%, driven primarily by further recovery in 
occupancy rates post-pandemic, car park 
income and Snozone, alongside beginning 
to realise the benefit of the Capex projects 
currently underway, most prominently the TK 
Maxx and NHS Community Healthcare Centre 
units at Ilford, introduction of new catering 
units to the bridge link, the remerchandising 
of the WH Smith’s unit at Wood Green and the 
new CRATE food hall at Walthamstow. 

IFRS profit for the period –  
30 December 2022: £12.1 million  
(30 December 2021: Loss of £24.1 million)

The Group has returned to profitability 
in 2022. Aside from the Adjusted Profit 
of £10.3 million the key elements in the 
result were:

•  The £12.5 million gain (after costs) on the 

discounted purchase of the Group’s Hemel 
Hempstead loan facility. 

•  A £6.8 million gain in the Group’s Net Asset 
Value on the deconsolidation of Luton due 
to it previously sitting as a liability on the 
Group’s balance sheet. 

•  Property revaluation loss of £19.6 million 
(December 2021 – loss of £49.2 million). 
The fall in property values in the second 
half of the year driven by macro-economic 
conditions has seen an overall like for like 
decline of 3.6%, this compares to a 5.7% fall 
in 2021.

•  A £1.5 million profit on disposal from 
the Blackburn sale and Walthamstow 
residential receipt.

•  A £1.6 million gain within Other Items in 
respect of the Group’s insurance claim 
related to the 2019 Walthamstow fire. 
The “gain” represents the difference 
between the final settlement and the 
carrying value in the Group’s books. 

•  The gain on financial instruments of 

£1.1 million (December 2021 – gain of 
£5.9 million) is a result of the revaluation of 
interest rate swaps reflecting movements in 
future interest rate expectations.

The profit for the period has resulted in 
growth of both NAV by 6.3% to £179.1 million 
and EPRA Net Tangible Assets of 5.3% to 
£177.4 million compared to December 2021 
amounts of £168.4 million for both measures. 
Basic NAV per share and EPRA NTA per 
share were 106p and 103p respectively, 
representing increases of 4p and 1p 
respectively (December 2021: 102p for both 
measures).

Having obtained shareholder support at 
the Company’s Annual General Meeting on 
19 May 2022, the Group completed a Capital 
Reduction which resulted in the creation 
of distributable reserves. The Group has 
maintained provision for any potential 
shortfall in the event that the minimum 
PID requirement for the 2021 financial 
year once finalised was not met by the 
distributions made in 2022 and/or alternative 
arrangements are not agreed with HMRC. 

39

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportFinancial Review CONTINUED

Property portfolio valuation
The valuation of the portfolio at 30 December 2022 was £322.75 million. On a like for like basis, adjusting for the impact 
of the Walthamstow residential receipt, the portfolio fell by 3.6% over the year. This broke down between a 1.5% increase 
in the first half of the year and a 5.0% decline in the second half. The latter was driven by the general expansion of yields 
across the property sector in response to the resetting of interest and gilt rates despite valued rent and valuers ERV 
increasing in the second half of the year by 0.6% and 1.5% respectively.

Property at independent valuation

Maidstone
Walthamstow1
Wood Green
Hemel Hempstead
Ilford
Total

30 December 2022

30 December 2021

£m

32.65
80.0
144.0
10.5
55.6
322.75

NIY %

11.28%
5.97%
7.55%
14.49%
5.04%
7.23%

NEY %

11.49%
7.00%
7.38%
17.49%
7.79%
8.59%

£m

36.2
100.4
148.9
10.5
56.4
352.4

NIY %

10.44%
5.84%
7.33%
12.49%
5.86%
7.21%

NEY %

11.22%
6.55%
6.88%
18.20%
7.99%
8.29%

1.  At 30 December 2021 Walthamstow valuation included £17.7 million in respect of the residential opportunity that was removed from the valuation 

following the receipt of £21.6 million in July 2022.

Financing
The Group has taken a series of important actions in the last 18 months enabling it to successfully bring down debt levels. 
This has involved a series of steps:

•  Reclassification as at 30 June 2021 of Luton and Hemel as Managed Assets, with the former now deconsolidated as of 
May 2022 following the agreement to run a consensual sale process and appointment of an independent director to 
the Luton entities.

•   Restructuring of The Mall debt facility with £100 million of debt acquired for £81 million in November 2021, partially 

funded by an equity raise of £30 million and a new £35 million tranche of debt on the facility with TIAA.

•   The sale of the Maidstone House office block in December 2021 for £7.1 million.

•   The discounted buyback in May 2022 of the Hemel Hempstead loan facility where liabilities of £24.0 million (including 
£1 million of accrued interest and interest rate swap creditor) were settled for £11.8 million representing a discount of 
approximately 51%. This was partially funded with a new £4.0 million loan facility that was subsequently drawn down in 
early July 2022.

•   The disposal of The Mall, Blackburn that completed in August 2022 for net proceeds of £39 million.

•   The completion of the sale of the Walthamstow land for residential development for £21.65 million in July 2022. 

•   In addition, in May 2022 the Group signed an amendment to its Ilford loan facility agreeing a long-term package of loan 
waivers and covenant improvements to help facilitate the TK Maxx relocation and creation of a new NHS Community 
Healthcare Centre.

The combined result of all of the above actions has been the continued reduction in the Group’s Net Loan to Value ratio 
from 72% as at 30 June 2021 and 49% at 30 December 2021 to 41% at 30 December 2022.

The Group’s debt position as at 30 December 2022 is summarised in the table below:

30 Dec 2022 (proforma)
The Mall 
Hemel Hempstead
Ilford
Central Cash
On balance sheet debt

Debt1

£m

140.0
4.0
39.0
–
183.0

Cash2

Net debt

Loan to 
value3

Net loan to 
value3

£m

(10.3)
(1.7)
(10.9)
(29.2)
(52.1)

£m

129.7
2.3
28.1
(29.2)
130.9

%

55%
38%
70%
–
57%

%

51%
22%
51%
–
41%

Current 
interest 
rate

%

3.45%
9.04%
3.51%
–
3.58%

Duration 
to loan 
expiry

Duration 
with 
extensions

Years

Years

4.1
2.5
1.2
–
3.4

5.1
2.5
2.7
–
4.5

Fixed

%

100
0.0
100
–
97.8

1.  Excluding unamortised issue costs.
2.  Excluding cash beneficially owned by tenants. 
3.  Debt and net debt divided by investment property at valuation.

4040

Stock code: CALThe Mall

Ilford

Following the £60 million of repayments made during the 
year the Mall facility as at 30 December 2022 consisted of a 
single £140 million fixed rate loan at 3.45%, held with TIAA.

The Group has a £39 million facility secured on the Ilford 
Exchange shopping centre with Dekabank Deutsche 
Girozentrale that is due to mature in March 2024. 

The loan matures in January 2027 but has a one-year 
conditional extension option. 

As part of the November 2021 restructuring of the facility 
TIAA provided a waiver of all financial covenants for 
two years until November 2023. The facility is currently 
compliant with all covenants.

Hemel Hempstead

On 7 July 2022, the Group drew down a new £4 million 
facility with BC Invest, a subsidiary of the Group's strategic 
residential partner, Far East Consortium. The new debt 
has been provided for an initial period of three years at a 
margin of 5.95% over SONIA. It is secured on the Marlowes 
Centre on a non-recourse basis. 

In May 2022, the Group signed a package of amendments 
to facilitate the investment of approximately £10 million 
for the creation of the new NHS Community Healthcare 
Centre and anchor unit for TK Maxx. The amendment 
provides an 18-month conditional extension option that 
can be triggered at the end of 2023 to extend the loan 
maturity from March 2024 until September 2025 subject 
to meeting a debt yield and net loan to value covenant 
test. The cost of debt is hedged until the date or original 
maturity (March 2024) via an interest rate swap. 

The amendments also provide for a waiver of covenants 
that ran until January 2023 and improvements to existing 
covenant terms to apply from January 2023 until the end 
of 2024. The all-in cost of the current loan is 3.51%. 

Schnell Dwomoh 
Chief Group Accountant

Our People
Schnell has worked at Capital & Regional since 2019, 
after working in audit at Price Waterhouse Coopers for five 
years where she qualified as a chartered accountant. She 
is currently part of the team responsible for internal and 
external financial reporting and brings a strong technical 
knowledge and analytical approach. 

Schnell is passionate about diversity and inclusion and 
supporting people from underrepresented backgrounds to 
have fair access to career opportunities. In 2020 she also 
helped to launch the company’s Diversity and Inclusion 
committee, which works to ensure that all employees feel 
valued, heard, and supported regardless of background. 

In 2022 Schnell led the introduction of a series of Insight Days 
at C&R working with Step Now, a local organisation who work 
with young people from disadvantaged backgrounds, to give 
exposure and experience of the Company to individuals who 
otherwise wouldn’t have access to it. 

4141

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportFinancial Review CONTINUED

Going Concern
Under the UK Corporate Governance Code the 
Board needs to report whether the business 
is a going concern. In making its assessment 
of Going Concern, the Group has considered 
the general risk environment and the specific 
risks that relate to the Group and its sector. 
This has incorporated considering the current 
macro-economic inflationary pressures as well 
as the ongoing impacts and speed of recovery 
from Covid-19 as well as the structural 
trends that were already under way in the 
retail industry. 

At 30 December 2022, the Group had total 
cash at bank on balance sheet of £52.1 
million. Of the £52.1 million there was £28 
million held centrally outside of secured loan 
arrangements. This provides a significant 
cash contingency to cover any reasonable 
disruption to operations in both the base and 
reasonable worst case scenarios that have 
been modelled for at least the period of the 
next 18 months that is considered for going 
concern purposes. 

As part of the restructure of The Mall debt 
facility that completed in November 2021, 
the lender provided covenant waivers that 
run until November 2023 and modifications 
to cash trap provisions that run until May 
2023. The Group is currently compliant with 
all covenant tests on the facility and hence 
not reliant on the waivers or modifications. 
On the Ilford facility, as noted, the Group had 
covenant waivers that ran until January 2023 
and has improved covenant terms that extend 
beyond the end of 2024. The Mall loan facility 
matures in January 2027 with a one-year 
conditional extension option. The Ilford loan 
matures in March 2024 with an 18-month 
conditional extension option dependent upon 
meeting a debt yield and net loan to value 
covenant test in Q4 of 2023. 

On Hemel Hempstead, the Group drew down 
on a new £4 million loan facility in early July 
2022. The Group’s forecasts demonstrate 
a reasonable level of covenant headroom 
on the Loan to Value and Projected Interest 
Cover Ratio tests that are relevant to the 
new agreement.

All of the Group’s asset backed loan facilities 
are ring-fenced within their own SPV 
structures with no recourse to Capital & 
Regional plc and no cross-default provisions. 
The sale of the Group’s investment in The 
Mall, Luton completed on 16 March 2023. 
While the sale realised less than the value 
of the net debt outstanding, due to the 
ring-fenced SPV structure, the net liability 
of Capital & Regional plc was effectively 
capped at nil.

In making its assessment of Going Concern, 
the Group has run updated forecasts on both 
a base case and downside basis. In the latter, 
the Group has sensitised rent collection to 
90% collection, reduced car park and ancillary 
income by 10% and removed any contribution 
from Snozone to reflect how a downturn in 
expected trading, such as might be caused by 
a further wave of Government restrictions, 
could impact cashflows. The Group has also 
considered a 15% reduction in property 
valuations. The Group’s headroom on The 
Mall and Hemel Hempstead is sufficient to 
withstand this level of decline. 

On Ilford, such a decline would breach the LTV 
covenant level however the cash earmarked 
for capital expenditure investment into the 
asset would be sufficient to theoretically cure 
although in such a scenario the Group would 
seek to agree with the lender to invest the 
funds to develop the asset. The same position 
applies in respect of the LTV condition that 
is required in order to trigger the 18-month 
extension to the loan’s maturity. Ultimately 
given the ring-fenced nature of the loan 
facility if the Group decided not to cure any 
breach and could not agree a compromise 
with the lender it could, in extremis, effectively 
surrender the asset and not face any recourse 
to the Group. 

The Group’s cashflow forecasts over the 
period considered for Going Concern 
purposes assume it is a net investor into Ilford 
to fund the masterplan initiatives and hence 
such a scenario would not reduce the amount 
of cash available to the Group. 

In coming to its Going Concern conclusion, 
the Group has also considered, but not relied 
upon, other options available to generate 
or conserve additional cash, to reduce debt 
levels and to fund value accretive capital 
expenditure and letting initiatives. These 
include but are not limited to: the potential 
disposal of assets either in whole or part; the 
opportunity to reduce or suspend dividend 
payments (or offer a Scrip alternative); and the 
potential raising of additional funds. 

Having due regard to all of the above matters 
and after making appropriate enquiries, the 
Directors have a reasonable expectation that 
the Group and the Company have adequate 
resources to continue in operational existence 
for the foreseeable future. Therefore, the 
Board continues to adopt the Going Concern 
basis in preparing the financial statements.

4242

Stock code: CALViability Statement
In accordance with the 2018 revision of the UK Corporate 
Governance Code, the Directors have assessed the prospect 
of the Company over a longer period than the 12 months 
required by the “Going Concern” provision. 

The Board conducted this review for a two-year period to 
December 2024. The two-year period is covered by the 
Group’s annual budget and business planning process. It 
includes sensitivity analysis to consider adverse scenarios, 
that could be caused by the principal risks and uncertainties 
outlined in the Managing Risk section below. This 
incorporated the impact on cash and covenant compliance 
of further significant falls in property valuations or property 
income. Ilford is the only one of the Group’s loan facilities 
that is due to mature during the period but has a conditional 
18-month extension option available to the Group which 
would extend maturity to September 2025. The Group has 
considered forecasts of the debt yield and LTV covenant tests 
that are necessary to meet the conditions of the extension 
in Q4 2023 and factored this into its analysis including the 
ability to support the LTV test by injecting cash into the 
structure if necessary.

The considerations made by the Directors in concluding 
on viability mirror those considered within the Going 
Concern conclusion as documented above. Based on this 
and the resources and actions available the Directors have 
a reasonable expectation that the Company will be able to 
continue in operation and meet its liabilities as they fall due 
over the period to December 2024.

Stuart Wetherly  
Group Finance Director

Dividends

Reflecting the stabilisation of operational results 
from the impacts of Covid-19, the substantial 
progress made in reducing debt levels and the 
Board’s confidence in the future prospects, the 
Group resumed dividend payments with the 
payment of an interim dividend of 2.5 pence per 
share on 7 October 2022. 

The Directors recommend a final dividend of 2.75 
pence per share, making a total distribution for 
the year ended 30 December 2022 of 5.25 pence 
per share (2021: nil). This satisfies the Group’s 
policy of paying a dividend of at least 90% of the 
Group’s EPRA profits. The dividend will be paid 
entirely as a Property Income Distribution (PID) 
and a Scrip dividend option will be offered.

Subject to approval of shareholders at the 
Annual General Meeting (AGM) to be held on 
25 May 2023, the final dividend will be paid on 
Friday, 2 June 2023. The key dates proposed are 
set out below:

•  Confirmation of ZAR equivalent and Scrip 

dividend pricing 
Friday, 31 March 2023

•  Last day to trade on Johannesburg Stock 

Exchange (JSE) 
Tuesday, 11 April 2023

•  Shares trade ex-dividend on the JSE 

Wednesday, 12 April 2023

•  Shares trade ex-dividend on the LSE 

Thursday, 13 April 2023

•  Record date for LSE and JSE and last election 

for Scrip 
Friday, 14 April 2023

•  AGM 

Thursday, 25 May 2023

•  Dividend payment date/New Scrip 

shares issued 
Friday, 2 June 2023

South African shareholders are advised that the 
dividend will be regarded as a foreign dividend. 
Further details relating to Withholding Tax for 
shareholders on the South African register will 
be provided within the announcement detailing 
the currency conversion rate on 31 March 2023. 
Share certificates on the South African register 
may not be dematerialised or rematerialised 
between 12 April 2023 and 14 April 2023, both 
dates inclusive. Transfers between the UK and 
South African registers may not take place 
between 31 March 2023 and 14 April 2023, both 
dates inclusive. 

4343

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportManaging Risk

Risk management approach
The Audit Committee is delegated the authority for 
overseeing the effectiveness of the risk management 
process by the Board and is accountable for reporting 
on the identification of principle and emerging risks to 
the business. Ultimate responsibility for the oversight 
of risk management within the Group remains with the 
Board. The Board defines the risk appetite of the Group, 
establishes a risk management strategy and is responsible 
for maintaining a robust internal controls system. The 
Board formally reviews and signs off the Group’s risk 
register on a six monthly basis. Emerging risks are 
considered as part of this process or on an ad hoc basis in 
instances such as the outbreak of the Covid-19 pandemic 
where the risk is of sufficient significance to require a 
separate discussion. 

Risk management process
There are a number of risks and uncertainties which 
could have a material impact on the Group’s future 
performance and could cause results to differ significantly 
from expectations. 

At every half year and year end, the members of senior 
leadership undertake a comprehensive risk and controls 
review involving interviews with relevant management 
teams. This considers a review of both the existing 
identified risks and any new or emerging risks that may 
have been identified during the period. The output of 
this process is an updated risk map and internal control 
matrix for each component of the business, which is 
then amalgamated into the Group risk map and matrix 
that is reviewed by the senior leadership team. Formal 
submission is then made to the Audit Committee for 
review, before going to the Board for final sign off. The 
process for the half year and full year 2022 review forms 
the basis for the disclosures made below. 

This process clearly outlines the principal risks, considers 
their potential impact on the business, the likelihood of 
them occurring and the actions being taken to manage, 
and the individual(s) responsible for managing, those risks 
to the desired level.

This risk matrix is also used in performing our annual 
assessment of the material financial, operational and 
compliance controls that mitigate the key risks identified. 
Each control is assessed or tested for evidence of its 
effectiveness. The review concluded that all such material 
controls were operating effectively during 2022.

4444

Stock code: CALPrincipal risks at 
30 December 2022
A review was carried out for the 
30 December 2022 year end. Amongst the 
main factors considered were the impact 
of the current inflationary pressures being 
experienced by consumers within the UK 
exacerbated by the impact that the tragic 
war in Ukraine has had upon energy and 
commodity costs. Other matters considered 
were the ongoing impact of, and speed of 
recovery from, the Covid-19 pandemic and 
the continuing structural changes to UK retail 
although in the case of this latter point it was 
noted that there is growing evidence of online 
retail having begun to plateau in many areas. 

The review concluded that while as a result 
of these combined factors the profile of 
some risks, including economic environment, 
property investment market risks and 
Treasury risks had changed, the ultimate 
nature of them had not and therefore the 
principal risks to the Group broadly remain 
unchanged at 30 December 2022. 

The risks noted do not comprise all those 
potentially faced by the Group and are not 
intended to be presented in any order of priority. 
Additional risks and uncertainties currently 
unknown to the Group, or which the Group 
currently deems immaterial, may also have 
an adverse effect on the financial condition 
or business of the Group in the future. These 
issues are kept under constant review to allow 
the Group to react in an appropriate and timely 
manner to help mitigate the impact of such risks. 

4545

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportManaging Risk CONTINUED

1. Property investment Market Risks 

2. Impact of the Economic Environment

3. Treasury Risk

4. Tax and Regulatory Risks

Risk 

Risk 

The weaker macro-economic environment and 
poor sentiment in commercial real estate markets 
has led to low transactional evidence across the 
industry with reduced investor confidence and a 
decline in valuations across all real estate sectors.

Valuations can be inherently subjective leading to 
a degree of uncertainty and the risk that property 
valuations may not reflect the price received 
on sale.

Impact 

Small changes in property market yields or future 
cash flow assumptions can have a significant 
effect on valuations.

The impact of leverage could magnify the 
effect on the Group’s net assets and the risk of 
breaching loan covenants with our lenders. This 
could result in the default of facilities and should 
we not be able to cure these, we run the risk of 
security being enforced. 

Highly volatile trading environments have the 
potential to increase the speculation on Property 
valuations and are open to a wider range of 
possible outcomes.

Mitigation 

Regularly monitoring market direction, 
comparable property valuations in the market 
and recent transactions. 

Adequate and timely forward planning of 
investment decisions. 

We engage multiple experienced, external valuers 
who understand the specific properties and 
whose output is reviewed and challenged by 
internal specialists. 

Regular reviews and consideration of strategies to 
reduce debt levels, if appropriate.

The Group is sensitive to tenant insolvency and 
distress, which can have increased pressure on 
rent levels. There is also risk of prolonged low 
tenant demand for space. 

Macroeconomic risks in relation to rising inflation, 
income tax and the volatility of the energy market 
(and associated costs of energy) are likely to 
negatively impact consumer spending, which 
will impact retailing, particularly discretionary 
spending.

Rising inflation will also put pressure on the 
Group’s cost base and operating margins.

Impact 

Economic pressure on consumer spending 
will likely impact the levels of footfall across 
the centres and have a knock on effect on 
discretionary retail tenants. 

Tenant failures and reduced tenant demand 
could adversely affect rental income, lease 
incentive, void costs, cash and ultimately property 
valuations. 

Mitigation 

A key part of our Group strategy is to ensure a 
large, diversified tenant base that is made up of 
primarily non-discretionary retail. 

Review of tenant covenants before new leases are 
signed.

The offering of long-term leases as standard and 
maintaining active and personable credit control 
processes that foster positive relationships with 
tenants. 

Regular dialogue between the support office and 
general managers across the portfolio, who have 
ad hoc discussions with tenants, to understand 
the issues facing tenants and guests. 

Managing void units though temporary lettings 
and other mitigation strategies. 

Energy costs mitigated by measures 
undertaken to reduce energy consumption 
such as introduction of LED lighting and utilising 
alternative sources of energy such as the 
installation of solar panels at Snozone Madrid.

Risk 

legislation. 

Exposure to non-compliance with the REIT regime 

and changes in the form or interpretation of tax 

Potential exposure to wider changes in tax 

legislation and potential tax liabilities in respect of 

historic transactions undertaken. 

Exposure to changes in existing or forthcoming 

property or corporate regulation.

Tax related liabilities and other losses could arise 

causing significant financial loss. 

Failure to comply with tax or regulatory 

requirements could result in loss of REIT 

status, financial penalties, loss of business or 

reputational damage. 

Mitigation 

Constantly monitoring the Group’s REIT 

compliance and consideration of the effects of 

major decisions on REIT status. 

Expert advice is taken on tax positions and checks 

conducted on any unusual matters that may 

arise. 

Maintaining regular dialogue with the tax 

authorities and business groups. 

Actively keep key staff up to date with regulation 

and ensure necessary policies and procedures are 

Expert advice taken on complex regulatory 

matters.

Risk 

The Group is at risk of not being able to fund 

the business or to refinance existing debt on 

economic terms, particularly during periods of 

low lending market appetite.

Breach of the assets loan covenants resulting in 

defaults on debt and the potential for accelerated 

maturity and/or lenders taking control of secured 

Exposure to rising or falling interest rates, which 

could affect liabilities on property sales and 

Impact 

assets. 

refinancing. 

Impact 

The Group may not be able to meet financial 

obligations when they come due, causing 

limitation on financial and operational flexibility. 

The cost of financing could be prohibitive.

Unremedied breaches of loan covenants can 

trigger demand for immediate repayment of loan 

facilities. 

be broken. 

If interest rates rise and are unhedged, the cost 

of debt facilities can rise and ICR covenants could 

Hedging transactions used by the Group to 

minimise interest rate risk may limit gains, result 

in losses or have other adverse consequences.

Regular monitoring and projections of liquidity, 

gearing and covenant compliance with regular 

reporting to the Board. 

Maintain close relationships with lenders. 

The Group has significantly reduced debt levels in 

the last two years through a combination of asset 

sales and asset/debt restructuring. 

All the Group’s facilities are non-recourse and 

held in SPV structures. 

Mitigation 

levels of cash reserves. 

Ensuring that the Group maintains appropriate 

in place. 

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4646

Stock code: CAL1. Property investment Market Risks 

2. Impact of the Economic Environment

3. Treasury Risk

4. Tax and Regulatory Risks

Risk 

Risk 

Risk 

Risk 

Key

Increase

No change

Decrease

The weaker macro-economic environment and 

poor sentiment in commercial real estate markets 

has led to low transactional evidence across the 

industry with reduced investor confidence and a 

decline in valuations across all real estate sectors.

Valuations can be inherently subjective leading to 

a degree of uncertainty and the risk that property 

valuations may not reflect the price received 

on sale.

Impact 

Small changes in property market yields or future 

cash flow assumptions can have a significant 

effect on valuations.

The impact of leverage could magnify the 

effect on the Group’s net assets and the risk of 

breaching loan covenants with our lenders. This 

could result in the default of facilities and should 

we not be able to cure these, we run the risk of 

security being enforced. 

Highly volatile trading environments have the 

potential to increase the speculation on Property 

valuations and are open to a wider range of 

possible outcomes.

Mitigation 

Regularly monitoring market direction, 

comparable property valuations in the market 

and recent transactions. 

Adequate and timely forward planning of 

investment decisions. 

We engage multiple experienced, external valuers 

who understand the specific properties and 

whose output is reviewed and challenged by 

internal specialists. 

Regular reviews and consideration of strategies to 

reduce debt levels, if appropriate.

The Group is sensitive to tenant insolvency and 

distress, which can have increased pressure on 

rent levels. There is also risk of prolonged low 

tenant demand for space. 

Macroeconomic risks in relation to rising inflation, 

income tax and the volatility of the energy market 

(and associated costs of energy) are likely to 

negatively impact consumer spending, which 

will impact retailing, particularly discretionary 

Rising inflation will also put pressure on the 

Group’s cost base and operating margins.

spending.

Impact 

Economic pressure on consumer spending 

will likely impact the levels of footfall across 

the centres and have a knock on effect on 

discretionary retail tenants. 

Tenant failures and reduced tenant demand 

could adversely affect rental income, lease 

incentive, void costs, cash and ultimately property 

valuations. 

Mitigation 

signed.

tenants. 

A key part of our Group strategy is to ensure a 

large, diversified tenant base that is made up of 

primarily non-discretionary retail. 

Review of tenant covenants before new leases are 

The offering of long-term leases as standard and 

maintaining active and personable credit control 

processes that foster positive relationships with 

Regular dialogue between the support office and 

general managers across the portfolio, who have 

ad hoc discussions with tenants, to understand 

the issues facing tenants and guests. 

Managing void units though temporary lettings 

and other mitigation strategies. 

Energy costs mitigated by measures 

undertaken to reduce energy consumption 

such as introduction of LED lighting and utilising 

alternative sources of energy such as the 

installation of solar panels at Snozone Madrid.

Exposure to non-compliance with the REIT regime 
and changes in the form or interpretation of tax 
legislation. 

Potential exposure to wider changes in tax 
legislation and potential tax liabilities in respect of 
historic transactions undertaken. 

Exposure to changes in existing or forthcoming 
property or corporate regulation.

Impact 

Tax related liabilities and other losses could arise 
causing significant financial loss. 

Failure to comply with tax or regulatory 
requirements could result in loss of REIT 
status, financial penalties, loss of business or 
reputational damage. 

Mitigation 

Constantly monitoring the Group’s REIT 
compliance and consideration of the effects of 
major decisions on REIT status. 

Expert advice is taken on tax positions and checks 
conducted on any unusual matters that may 
arise. 

Maintaining regular dialogue with the tax 
authorities and business groups. 

Actively keep key staff up to date with regulation 
and ensure necessary policies and procedures are 
in place. 

Expert advice taken on complex regulatory 
matters.

The Group is at risk of not being able to fund 
the business or to refinance existing debt on 
economic terms, particularly during periods of 
low lending market appetite.

Breach of the assets loan covenants resulting in 
defaults on debt and the potential for accelerated 
maturity and/or lenders taking control of secured 
assets. 

Exposure to rising or falling interest rates, which 
could affect liabilities on property sales and 
refinancing. 

Impact 

The Group may not be able to meet financial 
obligations when they come due, causing 
limitation on financial and operational flexibility. 

The cost of financing could be prohibitive.

Unremedied breaches of loan covenants can 
trigger demand for immediate repayment of loan 
facilities. 

If interest rates rise and are unhedged, the cost 
of debt facilities can rise and ICR covenants could 
be broken. 

Hedging transactions used by the Group to 
minimise interest rate risk may limit gains, result 
in losses or have other adverse consequences.

Mitigation 

Ensuring that the Group maintains appropriate 
levels of cash reserves. 

Regular monitoring and projections of liquidity, 
gearing and covenant compliance with regular 
reporting to the Board. 

Maintain close relationships with lenders. 

The Group has significantly reduced debt levels in 
the last two years through a combination of asset 
sales and asset/debt restructuring. 

All the Group’s facilities are non-recourse and 
held in SPV structures. 

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4747

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportManaging Risk CONTINUED

5. People & Skills

6. Development Risk

7. Business Disruption from a Major Incident

8. Environmental, Social & Governance

Risk 

Risk 

As a small business, there is a relatively small 
number of key individuals whose skills are 
depended on to operate the business effectively. 
Retaining these individuals cannot be guaranteed. 

The attraction of new talent to the business with 
the right expertise cannot be guaranteed.

The costs involved with development projects 
overrunning and delays leading to extended 
completion times past expected deadlines.

The threat to the Group’s property assets of 
competing in town and out of town retail and 
leisure schemes. 

Impact 

Impact 

The loss of key individuals or an inability to attract 
new employees with the appropriate expertise 
could compromise the business’s ability to 
operate efficiently.

Mitigation 

Paying current and new employees market 
salaries and offering competitive incentive 
packages, including the use of retention awards 
and incentive plans. 

Promoting positive working environments and 
culture in line with staff expectations. 

Effectively maintaining a succession plan for key 
positions and departments. 

Increased costs and reputational damage which 
may lead to planned value not being realised. 

Competition with other schemes may reduce 
footfall and reduce tenant demand for space 
and effect the levels of rents that can feasibly be 
achieved. 

Mitigation 

Use of experienced external project coordinators 
to oversee developments with staged execution 
to key milestones and updates to be monitored 
by steering committees with the Group. 

Implemented well defined approval processes for 
new development projects and guidance provided 
for setting key milestones. 

Partnered with external agencies to raise 
awareness of new planning proposals, which are 
fought, as necessary, in accordance with relevant 
planning laws. 

Maintain close working relationships with local 
councils and promote willingness to support the 
community.

Maintain the flexibility to invest in marketing 
strategies to continue relevance in the market. 

Major incidents occur at any of the of the 

The Group’s activities may have an adverse 

business’s sites having a significant impact upon 

impact on the environment and the communities 

Risk 

Risk 

trading. 

Impact 

This includes specific incidents to a centre or 

trading location or a situation such as Covid-19 

that impacts trading on a national scale.

Such events could cause a reduction in earnings 

and additional costs.

Exposure to reputational damage if the business 

acts, or is perceived to have acted, in a negligent 

manner.

The pandemic has had a significant impact on 

guest behaviour and habits. There is a risk that 

consumer habits have permanently changed and 

will impact business KPIs, such as footfall and 

leasing.

Mitigation 

Trained operational personnel at all sites and 

documented major incident procedures.

Regular update meetings on operational 

incident testing runs. 

in which we operate. 

Health and safety incidents could cause death or 

serious injury

A risk that centres or specific retailers are 

identified as a ‘hotspot’ for Covid-19 transmission.

Impact 

Failure to act on environmental and social issues 

could lead to reputational damage, deterioration 

in relationships with customers and communities 

and limit investment opportunities.

Failure to comply with relevant regulations could 

result in financial exposure.

Health and safety incidents could result in 

reputational damage, financial liability for the 

Group and potentially criminal liability for the 

directors. 

Mitigation 

Issues and actions considered by the Board, 

through regular reports from the ESG Committee 

procedures reflecting current threats and major 

and its designated sub committees. 

Regular liaison with the police and environmental 

in mapping out its ESG roadmap and key 

health officers. 

milestones.

Appointed ESG specialist to assist the business 

Insurance for business disruption and rebuild is 

Specialist health and safety consultancy support 

always maintained across the portfolio

Disaster recovery sites have been mapped and 

are maintained in the event of immediate needs

in place with internal bespoke health and 

safety system to enable incident reporting and 

monitoring

portfolio.

EPC rating certificates are completed across the 

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Trend Relative to Last Year

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4848

Stock code: CAL5. People & Skills

6. Development Risk

7. Business Disruption from a Major Incident

8. Environmental, Social & Governance

Risk 

Risk 

Risk 

Risk 

Key

Increase

No change

Decrease

As a small business, there is a relatively small 

number of key individuals whose skills are 

depended on to operate the business effectively. 

Retaining these individuals cannot be guaranteed. 

The attraction of new talent to the business with 

the right expertise cannot be guaranteed.

Impact 

The loss of key individuals or an inability to attract 

new employees with the appropriate expertise 

could compromise the business’s ability to 

operate efficiently.

Mitigation 

Paying current and new employees market 

salaries and offering competitive incentive 

packages, including the use of retention awards 

and incentive plans. 

Promoting positive working environments and 

culture in line with staff expectations. 

The costs involved with development projects 

overrunning and delays leading to extended 

completion times past expected deadlines.

The threat to the Group’s property assets of 

competing in town and out of town retail and 

leisure schemes. 

Impact 

Increased costs and reputational damage which 

may lead to planned value not being realised. 

Competition with other schemes may reduce 

footfall and reduce tenant demand for space 

and effect the levels of rents that can feasibly be 

achieved. 

Mitigation 

Use of experienced external project coordinators 

to oversee developments with staged execution 

to key milestones and updates to be monitored 

by steering committees with the Group. 

for setting key milestones. 

Partnered with external agencies to raise 

awareness of new planning proposals, which are 

fought, as necessary, in accordance with relevant 

planning laws. 

Maintain close working relationships with local 

councils and promote willingness to support the 

community.

Maintain the flexibility to invest in marketing 

strategies to continue relevance in the market. 

Effectively maintaining a succession plan for key 

positions and departments. 

Implemented well defined approval processes for 

new development projects and guidance provided 

Major incidents occur at any of the of the 
business’s sites having a significant impact upon 
trading. 

This includes specific incidents to a centre or 
trading location or a situation such as Covid-19 
that impacts trading on a national scale.

Impact 

Such events could cause a reduction in earnings 
and additional costs.

Exposure to reputational damage if the business 
acts, or is perceived to have acted, in a negligent 
manner.

The pandemic has had a significant impact on 
guest behaviour and habits. There is a risk that 
consumer habits have permanently changed and 
will impact business KPIs, such as footfall and 
leasing.

Mitigation 

Trained operational personnel at all sites and 
documented major incident procedures.

Regular update meetings on operational 
procedures reflecting current threats and major 
incident testing runs. 

Regular liaison with the police and environmental 
health officers. 

Insurance for business disruption and rebuild is 
always maintained across the portfolio

Disaster recovery sites have been mapped and 
are maintained in the event of immediate needs

The Group’s activities may have an adverse 
impact on the environment and the communities 
in which we operate. 

Health and safety incidents could cause death or 
serious injury

A risk that centres or specific retailers are 
identified as a ‘hotspot’ for Covid-19 transmission.

Impact 

Failure to act on environmental and social issues 
could lead to reputational damage, deterioration 
in relationships with customers and communities 
and limit investment opportunities.

Failure to comply with relevant regulations could 
result in financial exposure.

Health and safety incidents could result in 
reputational damage, financial liability for the 
Group and potentially criminal liability for the 
directors. 

Mitigation 

Issues and actions considered by the Board, 
through regular reports from the ESG Committee 
and its designated sub committees. 

Appointed ESG specialist to assist the business 
in mapping out its ESG roadmap and key 
milestones.

Specialist health and safety consultancy support 
in place with internal bespoke health and 
safety system to enable incident reporting and 
monitoring

EPC rating certificates are completed across the 
portfolio.

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Trend Relative to Last Year

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4949

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportManaging Risk CONTINUED

9. Customers & Changing Consumer Trends

10. IT & Cyber Security

11. Climate‑related

12. Health & Safety

Risk 

Risk 

Risk 

Risk 

Further migration towards online shopping, multi-
channel retailing, and increased spending on 
leisure may adversely impact consumer footfall in 
shopping centres.

Increased use of CVAs by retailers as a means of 
restructuring or cost reduction.

Impact 

Changes in consumer shopping habits towards 
online shopping and home delivery could reduce 
footfall and therefore potentially reduce tenant 
demand and the levels of rents which can be 
achieved. 

Financial loss from tenants use and reliance on 
CVAs to both write off arrears and reset lease 
agreement terms. 

Mitigation 

Strong location and dominance of shopping 
centres (portfolio is weighted to London and 
Southeast England).

Strength of the community shopping experience 
with tailored relevance to the local community.

Concentration on convenience and value offer 
which is less impacted by online presence.

Increasing provision of “Click & Collect” within 
our centres.

Maintaining positive retailer relationships and 
providing for honest and open dialogue. 

Monitoring key business metrics such as footfall, 
retail trends and shopping behaviour. 

Failure of, or, as a result of malicious attack on, 
the Group’s information technology hardware 
and software systems.

Failure to continually keep up with best practice 
and invest in new technology.

Impact 

Loss of operating capacity, business time or 
reputational damage.

Data breaches resulting in reputational damage, 
fines or regulatory penalties.

Mitigation 

IT Security Governance Policy in place aligned 
with ISO27001.

Ongoing investment in technology infrastructure 
with key IT applications hosted offsite. 

Systems in place to prevent and react to malicious 
attack.

Regular penetration testing carried out by a 
specialist security company.

Cyber Essentials Plus certified.

Information security training programmes 
in place to regularly upskill all employees. 
A strong password policy is in place to keep 
employees safe. 

Maintenance of a disaster recovery site in the 
event of critical systems failures. 

The risk that the Group’s staff, customers or 

guests suffer illness, injury or fatality at one of the 

Group’s operations.

Impact 

If found to be as a result of failing processes 

or negligence the Group and/or individuals 

in management positions could face criminal 

charges, financial loss and reputational damage.

Mitigation 

Regular risk assessments

Sharing of information with local Health & Safety 

Executive

Capacity limits agreed with Health & Safety 

Executive and reviewed with external lawyers

Training for staff by Health & Safety Consultancy

Insurance review meetings with insurance 

brokers

In light of the introduction of TCFD Disclosure 

requirements, the impact of climate change has 

become a Board level issue. 

As a result of COP26, the world stage is focussed 

on combatting climate change and businesses 

that fall behind on their efforts to mitigate their 

effect on the climate run the risk of becoming 

non-investable. 

Impact 

The Group’s failure to act on environmental issues 

could lead to reputational damage, deterioration 

in customer and community relationships, or 

limit investment opportunities. Climate-related 

risks extend to the global supply chain, business 

disruption from extreme weather events.

Failure to comply with regulations could result in 

financial exposure.

Mitigation 

ISO14001.

Environmental policy in place and consistent with 

Management of and compliance with the Carbon 

Reduction Commitment and compliance with the 

Carbon Trust. 

Engaged with external agency, JLL, to assist 

with setting out framework to assess climate 

related risks. 

Separate risk matrix on climate-related risks 

feeds into Group risk review and ESG Committee 

reporting to the Board. 

Nominated individual from SLT to take oversight 

responsibility of climate-related issues. 

Board has oversight of TCFD climate-related goals 

and targets through quarterly ESG reporting.

Trend Relative to Last Year

Trend Relative to Last Year

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Trend Relative to Last Year

5050

Stock code: CAL9. Customers & Changing Consumer Trends

10. IT & Cyber Security

11. Climate‑related

12. Health & Safety

Risk 

Risk 

Risk 

Risk 

Key

Increase

No change

Decrease

Further migration towards online shopping, multi-

channel retailing, and increased spending on 

Failure of, or, as a result of malicious attack on, 

the Group’s information technology hardware 

leisure may adversely impact consumer footfall in 

and software systems.

Increased use of CVAs by retailers as a means of 

and invest in new technology.

Failure to continually keep up with best practice 

shopping centres.

restructuring or cost reduction.

Impact 

Changes in consumer shopping habits towards 

online shopping and home delivery could reduce 

footfall and therefore potentially reduce tenant 

demand and the levels of rents which can be 

achieved. 

Financial loss from tenants use and reliance on 

CVAs to both write off arrears and reset lease 

agreement terms. 

Mitigation 

Strong location and dominance of shopping 

centres (portfolio is weighted to London and 

Southeast England).

Strength of the community shopping experience 

with tailored relevance to the local community.

Concentration on convenience and value offer 

which is less impacted by online presence.

Increasing provision of “Click & Collect” within 

our centres.

Maintaining positive retailer relationships and 

providing for honest and open dialogue. 

Monitoring key business metrics such as footfall, 

retail trends and shopping behaviour. 

Impact 

Loss of operating capacity, business time or 

reputational damage.

Data breaches resulting in reputational damage, 

fines or regulatory penalties.

Mitigation 

with ISO27001.

IT Security Governance Policy in place aligned 

Ongoing investment in technology infrastructure 

with key IT applications hosted offsite. 

Systems in place to prevent and react to malicious 

attack.

Regular penetration testing carried out by a 

specialist security company.

Cyber Essentials Plus certified.

Information security training programmes 

in place to regularly upskill all employees. 

A strong password policy is in place to keep 

employees safe. 

Maintenance of a disaster recovery site in the 

event of critical systems failures. 

The risk that the Group’s staff, customers or 
guests suffer illness, injury or fatality at one of the 
Group’s operations.

Impact 

If found to be as a result of failing processes 
or negligence the Group and/or individuals 
in management positions could face criminal 
charges, financial loss and reputational damage.

Mitigation 

Regular risk assessments

Sharing of information with local Health & Safety 
Executive

Capacity limits agreed with Health & Safety 
Executive and reviewed with external lawyers

Training for staff by Health & Safety Consultancy

Insurance review meetings with insurance 
brokers

In light of the introduction of TCFD Disclosure 
requirements, the impact of climate change has 
become a Board level issue. 

As a result of COP26, the world stage is focussed 
on combatting climate change and businesses 
that fall behind on their efforts to mitigate their 
effect on the climate run the risk of becoming 
non-investable. 

Impact 

The Group’s failure to act on environmental issues 
could lead to reputational damage, deterioration 
in customer and community relationships, or 
limit investment opportunities. Climate-related 
risks extend to the global supply chain, business 
disruption from extreme weather events.

Failure to comply with regulations could result in 
financial exposure.

Mitigation 

Environmental policy in place and consistent with 
ISO14001.

Management of and compliance with the Carbon 
Reduction Commitment and compliance with the 
Carbon Trust. 

Engaged with external agency, JLL, to assist 
with setting out framework to assess climate 
related risks. 

Separate risk matrix on climate-related risks 
feeds into Group risk review and ESG Committee 
reporting to the Board. 

Nominated individual from SLT to take oversight 
responsibility of climate-related issues. 

Board has oversight of TCFD climate-related goals 
and targets through quarterly ESG reporting.

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5151

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportOur Stakeholders
Section 172 Statement

With a focus on shopping centres with a community focus, inevitably our stakeholders are at the heart of our strategy 
and business model. Setting our strategic outlook and, in turn, ensuring our long term success as a business relies on 
engaging with all our stakeholders to understand their changing needs. Decisions made by the Board will not always 
satisfy the broad and varied desires of the Group’s stakeholders, as at times, the interests and impacts of our stakeholder 
groups conflict. The Board aligns decision-making to the Company’s purpose, values and strategy. The Board remains 
committed to considering the impact of key decisions on the Group’s stakeholder groups and to ensure open dialogue. 

Section 172 Statement
The Board has regard to the matters set out in Section 172(1) of the Companies Act 2006 when performing its duties 
under Section 172 to promote the success of the Company. When making decisions, the Board pays due regard to: 
the likely consequences of decisions in the long-term as the strategy of the Group is focussed on medium to long term 
returns and, as such, the long term is firmly within the sights of the Board when all material decisions are made; the 
interests of stakeholders, the impact actions have on the communities in which we operate and the environment (see 
more on this within the ESG Report on pages 56–89; maintaining high standards of business conduct through ensuring 
good governance is instilled from a top-down approach (see more of this in our governance report on pages 100–119); 
and acting fairly at all times. 

Our key stakeholders, how we engage with them and consider their needs and concerns is outlined below:

Our Shareholders  
and Business Partners

What matters

•  Robust financial accounts

•  Delivering income and capital growth

•  Dividend payments

•  ESG performance

How we engage

•  AGMs, results presentations and investor events

•  One-to-one meetings with management 

and, by request the Chairman and Senior 
Independent Director

How we respond

•  Review and act on regular reports from analysts and 

advisors

•  Feedback from shareholder meetings is shared with 
the Board and forms part of boardroom discussions

  Read more about how we engage with our shareholders 

and business partners on page 62.

The Environment

What matters

•  Awareness of the environmental impact of our activities

•  Reduction of CO2 emissions and energy and water 

consumption

•  Reducing waste, in particular plastic waste, and diverting 

waste from landfill

How we engage

•  Develop and implement various sustainability schemes 

across our centres

•  Engage with our retailers to increase awareness and 

education 

•  Member of the Better Building Partnership

•  Signatory to the Climate Change Commitment

How we respond

•  The Board’s ESG Committee discuss key environmental 

issues as part of its agenda and provides regular 
updates at Board meetings.

•  Environmental issues form part of our 

boardroom discussions

  Read more about how we engage with the environment 

on pages 64–77. 

5252

Stock code: CALOur People

What matters

•  Opportunities for career and personal development

•  Fair and equitable pay and benefits

•  An inclusive and diverse environment with a 

respectful corporate culture

•  Open and transparent communication

•  Enhanced support and communication while working 

from home

•  To share their views and have their voice heard in 

decision-making

How we engage

•  Intranet; all-staff emails; weekly CEO updates and 

regular townhall meetings

•  Posters and communications

•  Whistleblowing procedures

•  Employee surveys that provide option for further 

clarification of needs and desires

•  Wellbeing Committees

•  Regular one-to-one performance reviews between 

line manager and employee to ensure career personal 
satisfaction

Our Community
Our retailer customers, our guests and our suppliers

What matters

•  Outstanding customer service

•  Affordable rents and service charge

•  Centres that drive footfall and adapt to meet the needs 

of a changing market

•  Prompt and fair payments to suppliers and contractors

•  Ethical and fair dealings that protect human rights and 
the health and safety of our customers, guests and 
suppliers

•  Having a positive impact on local areas, and creating 

vibrant and well maintained centres that enhance their 
surroundings

•  Supporting employment in the community

•  Open communication and engagement on development 

opportunities

How we engage

•  Investment in data to understand consumer and 

market trends

•  Regular visitor surveys

•  Regular audits of facilities management and operational 

standards

•  Provision of necessary equipment to work best while 

•  Strong engagement with local and central governments 

remote work is in place

and Business Improvement Districts

•  Designated NED, Laura Whyte, attends staff events 

•  Partnering with industry organisations such as 

throughout the year to gain insight and report on this 
back to the Board

How we respond

retailTRUST and REVO

•  Supporting local charities and organisations through our 

C&R Cares programme.

•  The Board receives periodic reports on a range of 

How we respond

people matters

•  Board members regularly visit the Company’s support 

office and other locations to meet with staff at all 
levels in the organisation 

•  The Board reviews employee engagement through 
employee surveys and follows up the actions taken

•  The Board considered the impact on current 
employees when making strategic decisions

  Read more about how we engage with our people 

on pages 78–81. 

•  The Board’s ESG Committee discuss key issues as part 
of its agenda and provides regular updates at Board 
meetings

•  The Board reviews and approves the Modern Slavery 

Statement

•  Changing consumer and market trends form part of 

boardroom discussions and decision-making

•  The Board reviews and approves all developments 

within our communities and receives regular updates 
on ongoing planning matters and community 
outreach programmes 

  Read more about how we engage with our community 

on pages 82–89. 

5353

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportOur Stakeholders CONTINUED
Principal decisions
Property transactions
During the year, the Company concluded several property transactions. 
The transactions that required Board decisions and the related 
considerations were:

•   Ilford major new lettings and related loan amendment - 

In May 2022, the Group signed a package of amendments to its 
£39 million secured loan facility in respect of The Exchange Centre, 
Ilford, to facilitate the investment of more than £10 million for the 
creation of the new NHS Community Healthcare Centre and anchor 
unit for TK Maxx, the agreements for lease for which were signed 
in parallel.  
In coming to the decision to support entering into the agreements 
for lease and the loan amendments the Board needed to consider 
the financial and wider benefits to the Ilford centre and conclude that 
the amendments made to the loan provided sufficient comfort of the 
Group’s ability to maintain compliance with its loan facility while the 
projects were ongoing.

•   Restructuring of The Marlowes Centre, Hemel Hempstead debt – 
Also in May 2022, the Group completed the acquisition of its debt 
in respect of the Marlowes shopping centre in Hemel Hempstead. 
The Group paid £11.8 million in order to settle the loan and 
associated debt liabilities of c. £24.0 million, representing a discount 
of approximately 51%. The transaction increased the Group's Net 
Asset Value by approximately £12.5 million. To partially fund the 
transaction, the Group subsequently agreed a new £4.0 million loan 
facility in July 2022, which was provided by BC Invest, a subsidiary 
of the Group's strategic residential partner Far East Consortium. 
In concluding on the decision to support the transaction the Board 
considered the benefits of bringing Hemel Hempstead back on to 
its balance sheet as an investment asset and therefore securing 
its future income and capital appreciation potential alongside the 
immediate uplift to Net Asset Value. 

•  Sale of The Mall, Luton - As part of the agreement to run a 

consensual sale process, changes to the constitution of the Luton 
entities were agreed with the lender in May 2022 including the 
appointment of an independent director with specific rights 
regarding the sale process. The effective change of control that 
these amendments triggered resulted in the Group deconsolidating 
its interest in Luton from that date. This increased the Group’s Net 
Asset Value by £6.8 million being the net liabilities at the point of 
deconsolidation. In agreeing to the constitutional changes made the 
Board considered the other options available. Having considered 
it was not in position to cure the loan it was concluded that 
supporting a consensual sale process was the best option available. 
The disposal of the Group's interest in The Mall, Luton completed on 
16 March 2023. 

•  Sale of The Mall, Blackburn - In May 2022, the Group exchanged 
contracts for the sale of The Mall, Blackburn. The sale completed 
in August 2022 delivering net cash proceeds of approximately 
£39 million. In considering whether to proceed with the proposed 
sale the Board considered the trade off between the loss of income 
from the asset against the potential to further materially reduce the 
Group’s debt position and key net loan to value ratio.

Consideration of 
stakeholders
With regards to the various property 
transactions the Board gave consideration 
to the views of shareholders and the 
balance between focus on Net Asset 
Value, Income and Dividend projections 
and the Group’s Net Debt position.

The Board also considered the impact 
on staff noting that the investments in 
Hemel Hempstead and Ilford secured the 
position of those assets within the C&R 
Group but the outcome of the Luton and 
Blackburn positions would reduce the 
number of assets under management. In 
the case of Luton it was considered that 
all other viable alternative options had 
been explored and given the position of 
the loan it was not viable to recapitalise it 
within the Group. In the case of Blackburn 
it was viewed that the benefit of materially 
further reducing the Group’s net loan to 
value ratio outweighed the loss of income 
and scale.

5454

Stock code: CAL

Resumption of dividend payments 
During the year the Board discussed the resumption of dividend 
payments. The Group had suspended dividend payments since June 
2020 to preserve cash given the impact of the Covid-19 pandemic and 
restrictions in the Group’s banking facilities. As a result of restructuring 
the Mall debt facility in November 2021, restrictions to passing cash 
flow up to the Company from its core Mall Facility were removed from 
November 2021. 

In the first half of 2022 the Group, as covered in the Property 
transactions section above, resolved the positions on its Ilford, 
Hemel Hempstead and Luton facilities along with agreeing the 
sale of The Mall, Blackburn for net cash proceeds of c £39 million. 
Furthermore the Group also received £21.65 million from the sale of 
the Walthamstow land for residential development. The combination of 
these transactions brought the Group’s net debt to property ratio down 
to 41% as at 30 December 2022 from 49% at 30 December 2021 and 
72% at 30 June 2021. 

The Board concluded that the combination of robust operational 
performance, signs of a stable investment market and the significant 
reduction achieved in the Group’s net debt levels that it was 
appropriate to resume dividend payments with the payment of an 
Interim Dividend for the year ending 30 December 2022 and as such a 
dividend was paid on 7 October 2022.

Consideration of 
stakeholders
The primary consideration for 
shareholders was in relation to 
the Company’s objective to return 
to operating in line with UK REIT 
requirements and resuming the 
distribution of cash dividends. 

The Group maintain an ongoing 
dialogue with HMRC on its REIT 
status and around the requirements 
to remain compliant. It was noted 
that HMRC had communicated that 
it would not indefinitely allow the 
Group to remain within the REIT 
regime without paying a dividend. 
Ensuring the Group operates as an 
efficient and compliant REIT member 
is paramount. 

The Board concluded to run a Scrip 
option for the dividend providing 
opportunity for shareholders to take 
the dividend by way of an additional 
issue of shares. This provided 
shareholders with optionality and 
helped partially mitigate the impact 
of resuming dividends upon the 
Company’s cash reserves and net 
debt position.

This Strategic report has been 
prepared in accordance with the 
requirements of the Companies Act 
2006, has been approved and signed 
on behalf of the Board.

Stuart Wetherly 
Group Finance Director  
and Company Secretary

20 April 2023

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

5555

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report
Introduction
2022 has been a landmark year 
for Capital & Regional (C&R) 
regarding its ESG activities. 

We worked with our external sustainability consultants to develop 
a pathway to net zero carbon and achieved significant reductions 
in our energy consumption. We launched company-wide training to 
engage our employees on ESG and, as a result, have witnessed a shift 
in mindset that has led to widespread awareness and integration of 
ESG from senior management to onsite teams. Leveraging a strong 
understanding of our diverse communities and trusted relationships 
with local stakeholders, we have enhanced the inclusivity of our 
offerings and contribution to local needs such as education, charity 
fundraising, and economic inclusion.

These achievements are in the context of geopolitical tensions 
and a harsh economic climate, which have impacted businesses 
and communities alike, such as through rising energy prices and 
a cost-of-living crisis. Our integrated ESG strategy and focus on 
accountability, governance and stakeholder engagement required to 
realise its ambitions, means we were well positioned to adapt to these 
challenges and actively respond to the impact on our people, occupiers 
and communities. 

Within this section, we detail the progress and achievements we have 
made in the year ending 30 December 2022 across our three pillars: 
Environment, People and Community as well as our environmental, 
social and governance (ESG) performance and ambitions 
moving forward.

Our business
Our success stems from our 
ability to create retail and leisure 
offerings that are tailored to the 
needs of their local communities 
and provide value-oriented goods 
and services. With a portfolio of 
shopping centres and Snozone 
leisure venues, our assets benefit 
from an integrated ESG strategy 
that allows them to customise their 
approach based on the individual 
needs of the asset type, location 
and stakeholders

Our ESG strategy
Our purpose is to invest in, manage and enhance retail property by 
creating dynamic environments tailored to the local communities. 
With rising investor requirements and evidence connecting ESG 
performance with resilience and financial returns, managing our ESG 
risks and opportunities has become an integral part of our business 
strategy and how we can continue to create value for our stakeholders. 
As such, in 2021, we made ‘Leading in sustainability within our 
communities’ one of our core values to demonstrate the seriousness 
of our commitment in driving long-term sustainability objectives 
(see page 16 for our business model). 

Our sustainability-focused core value reinforces our stewardship 
activities and is guided by five intentions (outlined below). To realise 
these intentions and drive action, C&R has an integrated ESG strategy 
underpinned by clear policies, procedures and measurable targets. The 
strategy reflects three key pillars: minimising the negative impact of 
our assets on the environment, providing a superior experience to our 
people and responding to the unique needs of our local communities. 
This is all while upholding our commitment to shareholders and 
operating as a successful business. 

5656

Stock code: CALStrategy & 2022 highlights

Our core values

Inspiring
Creative
thinking

Encouraging
Collaborative
engagement

Leading in
Sustainability
within our 
communities

Acting
with
Integrity

Delivering
Dynamic
solutions

To take an active 
lead in developing 
and delivering 
sustainability within 
our communities

To continue to 
identify sustainable 
practices to manage 
our buildings 
responsibly

To develop cultural 
ways of working that 
are obsessive about 
waste, recycling and 
reducing our carbon 
footprint

To play our part in 
an effective response 
to the urgent threat 
of climate change, 
aligning with the 2015 
Paris Agreement 
commitments

To reach net zero  
by 2040

Our ESG Strategy

Environment

People

Community

We executed operational 
excellence, due to the hard work 
of on-site teams, implemented 
energy efficiencies and our net zero 
carbon pathway activities, leading 
to significant energy and carbon 
savings against the 2019 baseline. 

We focused on employees 
holistic wellbeing, offering 
financial support initiatives 
and fitness challenges, as 
well as their education and 
development through training, 
mentoring and coaching.

We built on our community 
support, engaging local charities 
and hosting events that 
contribute to local community 
needs including education, 
inclusion and economic 
development. 

28%

reduction in energy 
consumption vs. 2019 

42%

reduction in Scope 1 & 2 
emissions since 2019 

Zero

waste to landfill achieved 
in shopping centres since 
2018 

£865k

invested by Snozone for 
carbon reduction initiatives

64%

of Snozone staff 
received accredited or 
certificated training 

40%

of the C&R Senior 
Leadership Team are 
women

620

internal GEM awards 
given to employees

88%

of Snozone staff are ‘very 
satisfied’ in their place of 
work

221

community groups 
supported 

559

hours spent with local BIDs 

29%

growth of participation 
in Disability and Adaptive 
snow sports lessons

c.£300k

invested into local 
communities 

5757

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
External initiatives and benchmarks

We are a member of the Better Buildings 
Partnership (BBP), and our shopping centres 
business is a signatory to the BBP Climate 
Commitment. We collaborate with property 
owners and real estate investors to improve 
the sustainability of commercial buildings and 
advocate for industry-wide transformation. 

We have been reporting our climate 
disclosures in line with the Task Force on 
Climate-related Financial Disclosures (TCFD) 
since 2021 to effectively manage our material 
climate-related risks and opportunities and 
support informed investment decision-making 
(see this year’s response on page 90). 

Aligning with 
external initiatives 
and benchmarks

GRESB is the world’s leading ESG benchmark 
for real estate and infrastructure. C&R has 
participated in GRESB since 2018, achieving 
two stars in 2022, and has set a target, 
including within the objectives for Senior 
Leadership and the Board of Directors, to 
drive improvements.

The United Nations (UN) Sustainable 
Development Goals (SDGs) is a globally 
recognised framework that forms a 
shared global agenda for environmental 
improvement, social empowerment and 
greater equality. C&R’s ESG strategy 
directly contributes to seven UN SDGs (see 
pages 59–60 for more information).

5858

SDG

Summary

Key initiatives and measures

We will help to eliminate poverty in 

•  100% employees paid at least the NMW

all its forms, everywhere 

•  Over £129,000 funds raised for charities across 

by implementing our national minimum 

the business

wage (NMW) policy across C&R and 

ensuring our third-party suppliers do 

the same, providing upskilling and job 

Shopping centres:

•  Supported food banks at each centre 

opportunities to local communities and 

•  Beat the Bills education events hosted across all 

fundraising for charities that support 

shopping centres

ending poverty and homelessness.

We will promote wellbeing 

Shopping centres:

for everyone 

through a suite of policies and 

procedures encompassing health and 

safety, wellbeing and mental health and 

human rights, promoting workplace 

initiatives such as the Wellbeing 

with safe working conditions and 

access to health services through our 

partnership with the Retail Trust.

Challenge and providing all employees 

•  Signed lease agreement for a NHS Community Healthcare 

•  Launch of Retail Trust Retail Awards App

•  58 employees engaged with Retail Trust support services

•  95 million steps taken through the Wellbeing Challenge

•  NHS Community Diagnostic Centre (CDC) opened in 

The Mall Wood Green

Centre in Ilford

•  Achieved an average 96% score in the independent DDS 

health and safety audit 

•  41% decrease in accidents vs. the 2019 base year 

•  Awarded the RoSPA Presidents Award (GOLD) for the 11th 

•  0.9% absentee rate

consecutive year

Snozone:

•  Launch of ‘Health Assured’, a 24hr employee assistance 

service for staff health and wellbeing

•  Wagestream introduced, a money management app for 

staff to manage their finances

•  96% score in the independent health and safety audit and 

97% for food safety

•  50% of employees are World Host accredited

•  35% of employees received bespoke training in line 

management and thriving through change

•  620 internal awards were given to employees recognising 

their acts of kindness and efforts within our GEM 

(Going the Extra Mile) Training Program

•  Supported three young mentees through the 

Step Now initiative

Snozone:

skill-based training

•  64% of employees received either accredited or certificated 

•  Hall of Fame annual event recognises and rewards 

team members who are consistently demonstrating the 

company’s values 

We will support lifelong learning 

Shopping centres:

opportunities

by providing education to the local 

community through the Community 

Wheel of Support initiative in our 

shopping centres, Snozone’s status as 

the ‘Best Sporting Venue’ for children 

learning outside the classroom 

and our comprehensive employee 

training programme. 

Stock code: CALRealising the ambitions of the UN SDGs

Our strategy is aligned with seven SDGs where we can have the most significant mpact through our business operations. 
These are outlined below, along with the key initiatives and measures that display our impact against the SDGs’ ambitions. 

SDG

Summary

Key initiatives and measures

We will help to eliminate poverty in 
all its forms, everywhere 

by implementing our national minimum 
wage (NMW) policy across C&R and 
ensuring our third-party suppliers do 
the same, providing upskilling and job 
opportunities to local communities and 
fundraising for charities that support 
ending poverty and homelessness.

We will promote wellbeing 
for everyone 

through a suite of policies and 
procedures encompassing health and 
safety, wellbeing and mental health and 
human rights, promoting workplace 
initiatives such as the Wellbeing 
Challenge and providing all employees 
with safe working conditions and 
access to health services through our 
partnership with the Retail Trust.

We will support lifelong learning 
opportunities

by providing education to the local 
community through the Community 
Wheel of Support initiative in our 
shopping centres, Snozone’s status as 
the ‘Best Sporting Venue’ for children 
learning outside the classroom 
and our comprehensive employee 
training programme. 

•  100% employees paid at least the NMW

•  Over £129,000 funds raised for charities across 

the business

Shopping centres:

•  Supported food banks at each centre 

•  Beat the Bills education events hosted across all 

shopping centres

Shopping centres:

•  Launch of Retail Trust Retail Awards App

•  58 employees engaged with Retail Trust support services

•  95 million steps taken through the Wellbeing Challenge

•  NHS Community Diagnostic Centre (CDC) opened in 

The Mall Wood Green

•  Signed lease agreement for a NHS Community Healthcare 

Centre in Ilford

•  Achieved an average 96% score in the independent DDS 

health and safety audit 

•  41% decrease in accidents vs. the 2019 base year 

•  0.9% absentee rate

•  Awarded the RoSPA Presidents Award (GOLD) for the 11th 

consecutive year

Snozone:

•  Launch of ‘Health Assured’, a 24hr employee assistance 

service for staff health and wellbeing

•  Wagestream introduced, a money management app for 

staff to manage their finances

•  96% score in the independent health and safety audit and 

97% for food safety

Shopping centres:

•  50% of employees are World Host accredited

•  35% of employees received bespoke training in line 

management and thriving through change

•  620 internal awards were given to employees recognising 

their acts of kindness and efforts within our GEM 
(Going the Extra Mile) Training Program

•  Supported three young mentees through the 

Step Now initiative

Snozone:

•  64% of employees received either accredited or certificated 

skill-based training

•  Hall of Fame annual event recognises and rewards 

team members who are consistently demonstrating the 
company’s values 

59

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Realising the ambitions of the UN SDGs

SDG

Summary

Key initiatives and measures

We will promote gender equality and 
empower all women and girls

•  Launch of improved Maternity and Menopause Policy

•  40% of the C&R Senior Leadership Team are women 

through Snozone’s female-first 
marketing approach, tailored 
recruitment and partnership with 
Sports England’s This Girl Can, our 
membership with Real Estate Balance, 
implementation of diversity policies, 
zero-tolerance towards all forms of 
violence and monitoring of gender 
balance performance data. 

We will promote sustainable 
economic growth and decent work 
for all

through our Modern Slavery Champion 
Programme, supporting local start-ups 
and small businesses to thrive in our 
centres, helping local charities who work 
with disadvantaged members of society, 
offering apprenticeships and developing 
career mentoring initiatives for youth in 
our communities.

Shopping centres:

•  50% of shopping centres’ general managers are women

•  61% of employees are women across the shopping centre 

business

•  Launched Package for Florence initiative to eliminate 

period poverty

Snozone:

•  49% women in Senior Management positions

•  Introduced over 400 women and girls to snow sports free 

of charge on International Women’s Day

Shopping centres:

•  36 start-ups and small businesses supported

•  One apprenticeship in place

•  Three youth mentees engaged through the 

Step Now initiative

We will provide inclusive, safe and 
resilient spaces for all

by managing our buildings responsibly 
and operating inclusively such as 
through Snozone obtaining Disability 
Confident Employer status and its 
long-term partnership with Sense. 
Ensuring access to affordable housing 
is included within our residential 
developments and maintaining access to 
public spaces to promote wellbeing and 
community cohesion. 

Shopping centres:

•  44,096 sq.m of public realm space 

•  Quiet Hour introduced weekly across all centres 

•  c.£300,000 invested in supporting community services

Snozone:

•  29% growth in participation in Disability and Adaptive snow 

sports lessons

•  Exceeded 1,000 disability and adaptive lessons at Snozone 

for the first time

•  £6,000 raised for Sense, Snozone’s charity partner

We will take urgent action to combat 
our contribution to the climate crisis

by realising progress against our 
commitments to net zero carbon, 
executing best practice in energy, water 
and waste management, continually 
reviewing the capital investment 
plan for each venue and centre, 
working with occupiers to achieve 
mutual environmental performance 
gains and spearheading green 
community initiatives. 

•  Net zero carbon by 2040 for shopping centres and Snozone

Shopping centres:

•  24% electricity and 64% gas use reduction vs. 2019

•  Zero waste to landfill

•  11% water use reduction vs. 2019

Snozone:

•  1,765 solar panels installed at the Madrid venue

•  11,500 trees planted to date by Snozone’s offsetting 

activities with Tree-Nation

•  New and more efficient blast coolers installed at the 

Milton Keynes venue

•  18% water use reduction vs. 2019 

•  6% electricity and 23% gas use reduction vs. 2019

6060

Stock code: CALGoverning ESG responsibly

C&R’s strategy is overseen by the 
ESG Committee , who is responsible 
for driving accountability as well 
as the implementation of the 
ESG strategy across the business. 
Coordinating between both shopping 
centres and Snozone, the committee 
continuously seeks to identify 
opportunities where ESG principles 
can be integrated into daily business 
operations and meets quarterly to 
receive updates on activities and 
progress made against targets. The 
committee is supported by sub-
committees for each of the three 
pillars: Environment, People and 
Community, who are responsible for 
monitoring progress against targets. 
The ESG Committee then reports 
quarterly to the Board regarding 
progress made against the strategy.

ESG activities, spearheaded by 
shopping centres’ Director of 
Operations & Guest Experience and 
Snozone’s Managing Director, are 
developed and implemented through 

continuous collaboration with onsite 
managers and teams. Examples 
include the development of the Net 
Zero Carbon Wheel of Delivery and 
initiatives to tackle current issues 
such as the cost-of-living crisis with 
our Beat the Bills campaign. 

Empowered by a company-wide 
education programme in 2022, ESG 
is now present on the agenda in 
all Senior Leadership Team (SLT) 
meetings to promote the discussion 
of key topics and the dissemination 
of best practice. For the first time, 
organisational ESG objectives 
have been set for all employees 
in 2023. To ensure the strategy is 
being driven from every level and 
embed accountability, objectives are 
tailored to teams and by seniority 
level. The objectives aim to improve 
ESG engagement, reporting and 
performance across our three pillars, 
for example, to achieve progress 
towards C&R’s net zero carbon 
commitments, measure the social 

value we create for local communities 
and train all staff on key ESG topics to 
empower them to act in their roles. 
Progress against the objectives will be 
monitored through a selection of key 
performance indicators (KPIs). 

ESG is also integrated into C&R’s 
communications strategy, both 
internally and externally, to generate 
awareness of our activities and 
progress. For example, in 2022, we 
launched a dedicated ESG page on 
the C&R website and graphics are 
present throughout all our shopping 
centres informing visitors about 
our sustainability credentials and 
initiatives. Updates on ESG also 
featured in all investor presentations 
and we communicated key highlights 
during our most recent Capital 
Markets Day.

Environmental, Social and Governance (ESG) Committee

Laura Whyte

Non-executive Director – Chair

Katie Wadey

Non-executive Director

Lawrence Hutchings

Chief Executive Officer

Sara Jennings

Director of Operations & Guest 
Experience

Nick Phillips

Managing Director of Snozone

Alanna Henry

HR Consultant

Nikki Jones

HR Director, Snozone

Olivia Grout

PA Operations

Environment Committee

People Committee

Community Committee

6161

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Creating value for our stakeholders

Our community focus means engaging with stakeholders is a vital part of how we understand 
their changing needs and safeguard the long-term success of our business. We proactively listen 
and share through regular, constructive engagement to communicate our strategic direction and 
be agile in responding to our diverse occupiers, community and public sector partner needs.

Our stakeholders

How we engage them

Issues that are important

Our shareholders

Results presentations, roadshow meetings, 
annual general meeting (AGM), Group ESG 
meetings, ad hoc meetings, requests and 
email correspondence, Capital Markets 
Days and asset tours, attendance at 
investor conferences

Financial and operational results, awards, 
retail and property market perspectives, 
potential growth opportunities and/
or corporate activity, environmental 
performance, social contributions, 
compliance

Our employees

Staff pulse engagement surveys, ESG 
staff training, ESG Officers, business-
wide town halls with internal updates 
and guest speakers, monthly employee 
voice meetings and 24/7 anonymous 
feedback platform, coaching and mentoring 
programme

ESG, health and wellbeing, community 
support, British Heart Foundation 
cardiopulmonary resuscitation (CPR) 
training, International Women’s Day, 
business planning, board updates, annual 
and half year results, leadership and line 
management training

Our suppliers

Tendering, appointment and monitoring 
against defined capital and revenue project 
scopes, regular performance review 
meetings 

Values and vision, community relevance, 
local employment, sustainability 
credentials, cost-effectiveness, performance

Our retail 
customers and 
occupiers

Marketing boards, website, engagement 
with agents, onsite meetings, social media, 
business exposure onsite, local authorities 
and investment 

Identifying the right location, demographic, 
leasing, term and budget, branding and fit 
out of their unit, footfall

Our communities 
and guests

Websites, social media, marketing events 
and key launches, continuous guest 
activities and programmes, loyalty card, 
emails 

Consumer marketing campaigns, ESG, 
charity and community support, new 
retailer openings

Local authorities

Ad hoc interactions between varying levels, 
Business Improvement Districts (BIDs), 
support to a variety of delivery boards, 
town centre boards and stakeholder 
frameworks, charitable support, headlease 
engagement where local authorities are 
freehold partners

Planning applications, headlease 
administration, town centre master 
planning, Business Improvement Districts, 
business rates, town centre marketing/
event support, key stakeholder interactions

6262

Stock code: CAL6363

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Environment 

At C&R, managing the environmental impact of our owned and 
leased assets through the property lifecycle, from refurbishment to 
operation, means we can embed resilience against our ESG risks, 
realise opportunities associated with environmental improvements and 
ensure better places for all the enjoy. With the effects of climate change 
being felt worldwide, and the built environment responsible for 25% of 
the UK’s carbon emissions1, the real estate sector has a responsibility, 
now more than ever, to play its part in the green transition. 

This year we achieved significant reductions in energy consumption 
compared to 2019, our most recent year unaffected by the 
consequences of COVID-19. In 2021, our business operations continued 
to see effects from pandemic-related government restrictions, 
such as Snozone closures during their peak season (January 2021 
to 14 April 2021). As a result, 2022 saw increases in energy and 
water consumption relative to the previous year. Record-breaking 
high temperatures in the summer and lower-than-average negative 
temperatures in the winter created direct impacts at the asset level, 
with C&R experiencing first-hand, climate-related issues including 
increased flood risk and cooling/heating requirements. This year also 
saw a dramatic increase in energy costs, requiring C&R to implement 
tools and initiatives to limit the impact on the business, its people and 
the communities we operate within. 

C&R has committed shopping centres and Snozone to achieve net zero 
by 2040. To reach this goal, with the support of experts in the industry, 
we have developed individual net zero pathways for each business to 
reflect the different opportunities and challenges they both face, with 
short, medium, and long-term goals across Scope 1, 2 and 3 emissions. 
As we build a deeper understanding of our performance based on 
actual data, we will set further targets and milestones to guide the 
achievement of our commitments. 

Key Highlights2

Net zero by 2040 target 
set by shopping centres 
and Snozone

28% reduction in Scope 
1 and 2 emissions across 
the Group compared to 
the 2019 baseline

£865k capital invested 
by Snozone in carbon 
reduction initiatives

Zero waste to landfill 
achieved in shopping 
centres since 2018

11,500 trees planted 
by Snozone in their 
partnership with 
Tree-Nation since 2021

1.  UKGBC, (2021), Climate Change – UKGBC’s vision for a sustainable built environment is one that mitigates and adapts to climate change. 

Available from: https://www.ukgbc.org/climate-change-2/

2.  All figures relating to energy, emission, and water reductions exclude Snozone Madrid unless noted otherwise.

Our People 
Yentl started working at Capital & Regional in 2021, after 
making the move to London from Hong Kong. Before joining 
C&R, she qualified as a Chartered Engineer and became a 
certified Project Management Professional (PMP®) with over 
seven years of experiences in various industries. Yentl is 
currently part of the Investment and Analytics Team. She is 
passionate about process improvement and data analysis. 
She enjoys drilling down in the data to provide insights that 
help influence strategy planning and business decisions. 

Yentl is also part of the company’s Diversity and Inclusion 
and Employee Voice committees, eager to bring people 
closer together and create a harmonious working 
environment for people to grow and strive. 

Yentl Yeung 
Performance Analyst

64

Stock code: CALNet zero roadmap

Embodied carbon

  Define and introduce sustainable refurbishment guidelines for major and minor 

refurbishments 

  Conduct whole life carbon and climate risk assessments for all refurbishments and fit outs

Operational carbon

Implement occupier engagement strategy 
and scale-up the use of green lease clauses 

Improve data accuracy and coverage 

  Embed net zero criteria into the pre-acquisition 

process 

Integrate findings of asset level audits into existing 
multi-year carbon reduction plans for each asset, 
and extend plans to incorporate asset level climate 
risk information 

  Continue LED lighting upgrades

  Continued investment in decarbonising 
consumption with new technologies

  Achieve 80% reduction in operational carbon 

(Scope 1 & 2) by 2036

Onsite generation

  Onsite renewable energy strategy in 

development 

  Solar PV installation

0
4
0
2

y
b
o
r
e
Z
t
e
N

s
s
e
r
g
o
r
P
2
2
0
2

  Reduced Scope 1 & 2 

emissions by 42% since 
2019

Venues now 100% 
equipped with LED 
lamping

s   1,765 solar panels 
s
e
r
g
o
r
P
2
2
0
2

installed on the roof 
at Snozone Madrid, 
estimated to reduce 
operational costs by up 
to 40% p.a.

Renewable energy procurement

  Work with occupiers to increase high-

quality renewable energy procurement 

  Continue to procure 100% landlord renewable 
electricity and identify high-quality renewable 
energy sources

s  
s
e
r
g
o
r
P
2
2
0
2

  100% electricity 

consumption is from 
renewable sources

Zero emissions from 
refrigerants at Snozone

Offsetting

  Develop a carbon offsetting strategy 

  Plant 9,000 trees in partnership with Tree 

Nation by the end of 2023

s   11,500 trees planted in 
s
e
r
g
o
r
P
2
2
0
2

partnership with Tree 
Nation by the end of 
2022, reforesting 12 
hectares of land and 
offsetting 1,440 t CO2

6565

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
 
 
 
 
 
 
 
 
 
 
 
 
Our shopping centres’ Scope 3 emissions 
relating to occupier energy consumption 
make up an estimated 83% of our total 
emissions (based on our baseline year of 
2019). This means that managing these 
emissions is central to achieving our net zero 
carbon commitment. With occupier emissions 
falling outside of our direct management or 
ownership, tackling them proves a challenge 
for C&R and across the wider industry. 
To address this, we have created an enhanced 
occupier engagement strategy to promote 
collaboration. The strategy includes net zero 
carbon audits, sustainability training and 
upskilling for both our team and occupiers, 
as well as the implementation of engagement 
initiatives. For example, we have been 
engaging with CRATE UK on the design of a 
new Market Hall in Walthamstow, a vibrant 
hub for the community. CRATE, C&R’s design 
team and external agencies have been 
collaborating to ensure the final design 
incorporates best practice sustainability 
principles such as renewable energy 
sources, maximising the use of natural light 
and biophilia. 

This has resulted in an estimated EPC rating of 
A. We also intend to incorporate collaboration 
and sustainability into our new leases and 
renewals, including scaling up our use of 
green lease clauses. A key focus for 2023 is 
to increase the collection of occupier data to 
enhance this strategy. 

This year we also introduced the Net Zero 
Carbon Committee. The committee aims to 
ensure the effective progress of our net zero 
carbon pathway by managing any required 
interventions, increasing retailer and occupier 
engagement, and planning EPC performance 
improvements. The Net Zero Carbon 
Committee Wheel of Delivery was launched 
across our shopping centre business as part 
of our ESG Takeover Day in Q3 2022 and 
covers 12 key areas to target. The committee 
proactively looks at performance trends 
and opportunities that might help progress 
towards our net zero commitment. Through 
our ESG committee, each centre’s committee 
updates are presented quarterly to the Board 
to monitor progress. 

ESG Report CONTINUED
Environment 

In 2022, 
shopping centres 
achieved a 

64%

reduction 
in Scope 1 
emissions and a

43%

reduction 
in Scope 2 
emissions 
compared to the 
2019 baseline. 
This is equivalent 
to 2,282 tCO2. 

Shopping centres are net zero 
carbon by 2040
For our shopping centres, we have developed 
a robust pathway aligned with the BBP 
Climate Commitment and the UK Green 
Building Council’s (UKGBC) definition of net 
zero. Our commitment covers embodied 
carbon associated with refurbishments and 
fit-outs and operational carbon from landlord 
and occupier energy consumption, along 
with other measured emission sources (see 
Our pathway to Net Zero Carbon for more 
information). 

 The first step in developing our pathway 
was to understand our baseline portfolio 
emissions. From this, we then developed our 
projections for 2040, identifying opportunities 
and targets for emission reductions. These 
steps resulted in a pathway that prioritises 
the necessary emission reductions up to 
our target year and beyond. To support our 
carbon pathway, we developed a clear and 
actionable implementation plan designed with 
all stages of the property lifecycle in mind. 
We have ensured that our transition to net 
zero carbon is aligned with Snozone’s net zero 
carbon pathway and best practice industry 
targets, such as the Carbon Risk Real Estate 
Monitor (CRREM) and the forthcoming UK Net 
Zero Carbon Buildings Standard. 

PPM 
(Service 
charge)

TCFD Audit

Energy 
Procurements

Water 
Management

EPC 
Management

Waste 
Management

ESG 
Training

NZC COMMITTEE

Shopfits & 
Refurbishments

Occupier 
Engagements 
Strategy 
(Scope 3)

ESG 
Team 
Pledges

Green Leases

NZC 
Interventions 
(CAPEX)

6666

Stock code: CALWell done 
Snozone for 
supporting 
the Tree-
Nation 
initiative.  
We all need 
to look after 
this wonderful 
planet of ours 
to ensure 
it survives 
for us now 
and for 
generations 
to come.

Angela Ireland 
(Guest)

Snozone is net zero carbon by 2040

Snozone’s net zero pathway consists of 
a comprehensive plan to decarbonise its 
portfolio. Targeting an 80% reduction in 
operational carbon by 2036 and guided by the 
Greenhouse Gas (GHG) Protocol, Snozone’s 
net zero plan includes energy consumption 
targets as well as the improvement of 
energy sourcing. 

Snozone has already made strong progress 
through investment in its assets and 
continues to seek ways to balance the 
impact our portfolio has on the environment 
through carbon reduction projects. This year 
we invested £865,000 in carbon reduction 
initiatives: a blast cooler replacement in 
Milton Keynes; upgrading of our cooling tower 
in Yorkshire; solar panel installation in Madrid; 
upgrading of our glycol liquid piping in Milton 
Keynes; and installation of LED lighting in 
Yorkshire. All three Snozone sites are powered 
by 100% renewable energy, comprising both 
wind and solar energy generation. 

Similar to our shopping centres, the little 
control we have over Snozone’s Scope 3 
emissions has provided a challenge. Travel to 
Snozone venues represents a large proportion 
of these emissions, and to overcome this, 
several initiatives have been launched. These 
include cycle-to-work schemes for team 
members and maintenance optimisation such 
as consolidating service providers within our 
supply chain to reduce venue visit frequency.

Energy
Energy efficiency is critical to achieve our 
net zero carbon commitment and therefore 
a priority across the business. Due to our 
efforts in 2022, we have seen a significant 
improvement in our performance. Shopping 
centres observed a 24% reduction in electricity 
consumption and a 64% reduction in gas 
consumption compared to the 2019 baseline. 
Reductions were partially achieved due to 
an ongoing large-scale LED lighting upgrade 
project, which involves the replacement of 
lamps with LED lighting in common parts and 
car parks by June 2023. It is estimated that this 
will result in 50% energy savings on the newly 
installed units. 

However, the substantial energy savings 
in shopping centres is testament to the 
determination of onsite staff to implement 
operational efficiencies. Despite significant 
hikes in energy prices, we saw minimal 
overspend on our utilities due to the team’s 
onsite energy reduction efforts. At The Mall 
Maidstone, for example, our team executed 
significant behaviour change, contributing to 
a 33% electricity saving compared to 2019. 
This was achieved through BMS efficiencies, 
out-of-hour load checks and a significant 

shift in culture, where all staff changed their 
behaviours to mitigate unnecessary energy 
use. Similar efforts within Snozone led the 
local team in Madrid to reduce its energy 
consumption by 9% compared to 2021. 

This year, Snozone’s utility consumption 
reduction vs. the 2019 baseline year either 
met or exceeded all reduction targets. This 
included a 6% reduction in electricity and 
a 23% reduction in Scope 1 gas. Snozone’s 
biggest source of energy consumption is 
creating a snow block and maintaining a 
temperature of -3ºC. To manage this energy 
source more effectively, Snozone has invested 
in ammonia-based coolant technologies and 
will continue to upgrade this equipment to 
deliver significant cost and carbon benefits. 
Further to this, the monitoring of chiller 
shutdowns by our ESG Officers has resulted 
in a reduction in carbon emissions by 8%. 
At the Madrid venue, alongside the ski boxes 
in the UK, all conventional light fittings have 
been retrofitted with LED technology, which 
has both lowered heat emissions associated 
with the lighting and reduced direct energy 
consumption. In 2022, Snozone also 
completed the transition of all restaurants 
and office space to 100% LED lighting. 

Energy Performance 
Certificates (EPC) 
From 1 April 2023, the regulations around EPC 
ratings are tightening. It will be a requirement 
for all existing leases to achieve a minimum 
EPC rating of E. To achieve this, our shopping 
centres are recording EPC ratings at the store 
level to increase focus and highlight areas 
where ratings need to be improved and we 
will work on providing our retailers with tools 
to help improve performance. We have also 
included EPC management as a key target 
area in our Net Zero Carbon Pathway Wheel 
of Delivery. 

Onsite renewables
As part of both shopping centres’ and 
Snozone’s net zero carbon pathways, high-
quality renewable onsite energy generation 
will be sought out and installed where 
feasible. Our electricity consumption across 
all assets is from 100% renewable sources, 
with Snozone producing zero emissions from 
ammonia refrigerants despite its cooling 
requirements. 

In 2022, Snozone Madrid had 1,765 solar 
panels installed across the roof of the 
Xanadu centre, which is estimated to reduce 
operational costs by up to 40% per annum. 
With an installed capacity of 545 kWh per 
panel, in total, this amounts to 962,000 kWh of 
solar energy generation.

6767

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Environment 

In 2022, Snozone 
reduced 
its Scope 1 
emissions by 

24%

and Scope 2 
emissions by

29%

compared to the 
2019 baseline, 
equivalent to 
430 tCO2.

For shopping centres, our Food & Beverage 
(F&B) occupiers’ high reliance on gas sources 
has created a challenge and we aim to 
investigate ways to transition to renewables 
in the future. We have actively worked 
with CRATE Places UK, our new Market Hall 
tenant to design a food offering that will 
utilise renewable energy sources, maximise 
natural light and incorporate greenery within 
the space. 

Waste and water
The retail sector in the UK is responsible for 
around 12% of all industrial and commercial 
waste1. C&R therefore consider the 
promotion of circular economy principles 
through reducing waste as one of our core 
sustainability values. This year, shopping 
centres have experienced progress through 
initiatives such as the deployment of retailer 
waste management training from Don’t Waste, 
our waste management consultant, which 
has led to a reduction in waste contamination 
as well as improved waste disposal controls. 
Once again, zero waste was sent to landfill 
in 2022. 

At all our shopping centre locations, we 
collaborate with Don’t Waste to ensure we 
continue to achieve this. For example, The 
Exchange, Ilford was awarded an International 
Green Apple Environment Award this year 
for its environmental best practice. The 
centre, in partnership with Don’t Waste, made 
significant progress on improving its recycling 
accuracy onsite. A new signage package, 
additional bins, an occupier engagement 
programme and a full review of the recycling 
process, helped the centre maintain zero 
waste to landfill, reduce the frequency of 
food waste bin collections as well as improve 
rebates, with cardboard rebates offsetting all 
waste costs for April 2022. 

Our strong performance is also due to the 
success of our community events that engage 
visitors on waste reduction and recycling. 
Disposable coffee cup recycling, a pilot 
initiative at our shopping centre in Redditch, 
proved to be extremely successful, with 
over 1,000 cups collected. These have gone 
on to be repurposed as greeting cards or 
other products. 

As a tenant within a larger leisure scheme, 
Snozone is not directly responsible for its 
waste management. We do, however, ensure 
that we only work with suppliers who share 
our waste reduction values, such as those 
who do not use single-use plastic packaging. 
Our coffee provider, who delivers products 
using an electric fleet, supplies their bags 
in compostable packages, while all onsite 
drinks are provided in aluminium or glass 
packaging, which has a higher recycling rate. 

Snozone also has ESG Officers at each venue 
who help with waste reduction initiatives 
such as encouraging the use of recycling bins, 
reducing printer paper, and working with food 
and beverage teams to reduce food waste. 

C&R considers water reduction measures 
throughout the business, and our water 
management system has been highlighted 
as an area of focus moving forward. In 
comparison to the 2019 baseline, we saw 
water consumption reductions of 11% 
in shopping centres and 18% in Snozone 
locations, exceeding our 10% reduction target.

Nature
With a nature-positive ambition, C&R aims to 
regenerate and increase biodiversity where 
possible and reduce the impacts of our 
business on nature. With this goal in mind and 
to offset its carbon footprint, Snozone has a 
partnership with Tree-Nation, supporting the 
mission of global reforestation. By planting 
trees all around the world, Tree-Nation aids 
Snozone in reducing carbon emissions and 
restores and regenerates the environment 
in places where biodiversity transformation 
is required. As part of this initiative, Snozone 
has planted 11,500 trees since its partnership 
with Tree-Nation began in October 2021, with 
8,726 planted in 2022. This means Snozone 
has now reforested over 12 hectares of land 
and offset over 1,440 tonnes of CO2. 

An example of how our shopping centres 
foster biodiversity is through the introduction 
of beehives at The Mall, Luton. In April 2021, 
members of the team created beehives 
and an enclosure on the rooftop car parks 
to house a delivery of bees from a local 
beekeeper. Members of the team work 
regularly with the local beekeeper to ensure 
that the bees swarm and have now moved 
them to a permanent hive on the rooftop, as 
well as setting up a pollinating garden.

Climate Risk 
Human-induced climate change is already 
causing shifts in weather patterns in every 
region across the world, with droughts, heavy 
precipitation and flooding all projected to 
intensify in the coming years. Physical climate 
events are being experienced on a now-
regular basis across the UK and awareness is 
growing on the significant risk climate change 
poses to the entire financial system. This has 
contributed to significant policy action across 
the UK to support the transition to a low-
carbon economy and mitigate future impacts 
of climate change.

1.  Fresco Environmental, (2021), Shopping Centres: How You Can Recycle More, Available from: https://frescoenvironmental.com/shopping

6868

Stock code: CALSociety UK. Maidstone Borough Council’s 
Climate Change and Biodiversity team also 
created a ‘Go Green Information Centre’ 
within the shopping centre. They took over 
an empty unit until the end of September and 
used it to help anyone who may be confused, 
sceptical or unsure of where to start with 
becoming greener and more sustainable. 

For three weeks during the summer school 
holidays, 17&Central, Walthamstow ran their 
sustainable summer camp, teaching children 
to be sustainable and offering fun activities 
to get involved in. The summer camp helped 
children learn how their garden grows and 
how they can help make their homes and the 
world greener. Grow-Your-Own workshops 
were held, where children could make their 
own gardening aprons and water bottles, as 
well as sustainable interactive story-times, 
special games, trials and activities. The camp 
aimed to educate children on how small 
changes at home can create a big green 
difference. In another example, The Tiny 
Gardens Project in Ilford displayed different 
plants, herbs and small gardens to give 
inspiration, hints and tips on how people can 
plant indoors or in small outdoor spaces. The 
unit was open to the public for two weeks, 
where guests could visit and vote for their 
favourite garden by placing a coffee bean 
into a pot by the garden of their choice. The 
team was awarded the Sceptre Award for 
Sustainability Initiative of the Year 2022.

There are 
resources 
to help 
people better 
understand 
the solutions, 
products, 
and services 
already 
available that 
can help them 
lead a more 
sustainable 
life.

Councillor 
David Burton 
Leader of Maidstone 
Borough Council

To understand the risks associated with 
climate-related physical and transition risks 
and protect our communities from being 
impacted, we have conducted a detailed 
assessment of climate risk governance at 
C&R and the climate-related risks posed to 
the business and portfolio across multiple 
climate scenarios and time horizons. To 
effectively manage these risks and benefit 
from related opportunities, such as reducing 
operational costs and capital expenditure 
and increasing revenues and asset values, we 
have integrated climate-related risks into our 
risk management framework and formalised 
oversight responsibilities. Climate risk has also 
been embedded into our strategic approach 
and informs our strategic financial planning 
and investment decisions. We have also 
started to implement climate risk mitigation 
and adaptation measures at the site level to 
directly manage climate-related risks. 

To learn more about our climate risk 
management see pages 90–97 for our second 
response to the Task Force on Climate-related 
Financial Disclosures.

Environmental Education
We believe in the importance of helping 
individuals develop a deeper understanding 
of environmental issues and encouraging 
responsible behaviour. In 2022, we ran several 
community initiatives with this goal in mind. 
For example, The Mall Maidstone’s ‘Go Green’ 
event celebrated Great Big Green Week by 
hosting an entire week of free activities, talks 
and events, which were open to everyone. 
This included a Climate and Healthy Talk with 
Councillor Stuart Jeffery, a ‘Small Changes 
in Sustainable Living’ workshop as well as a 
‘Going Veggie’ talk hosted by The Vegetarian 

6969

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Environment 
European Public Real Estate Association (EPRA) Sustainability Best Practices 
Recommendations (sBPR) 
The EPRA sBPR intend to raise the standards of sustainability reporting for listed real estate companies and provide a 
consistent way in which to report environmental, social and corporate impacts. Below we have disclosed our 2022 energy, 
carbon, water and waste performance in accordance with the sBPR and has been externally verified by HDR, Inc. 

Capital and Regional 2022 Annual Reporting

EPRA Performance Indicator

Elec-Abs

Fuel-Abs

Total electricity
consumption
(kWh)

Total gas
consumption
(kWh)

2022
Retail Portfolio Shopping centres
Redditch
Blackburn*
Luton
Maidstone
Walthamstow
Wood Green
Hemel Hempstead
Ilford*
Total

Snozone**
Milton Keynes
Castleford
Madrid, Spain
Total (Not incl. Madrid)
Total (incl. Madrid)

2021
Retail Portfolio Shopping centres
Redditch
Blackburn*
Luton
Maidstone
Walthamstow
Wood Green
Hemel Hempstead
Ilford
Total

Snozone**
Milton Keynes
Castleford
Madrid, Spain
Total (Not incl. Madrid)
Total (incl. Madrid)

2020
Retail Portfolio Shopping centres
Redditch
Blackburn*
Luton
Maidstone
Walthamstow
Wood Green
Hemel Hempstead
Ilford
Total

Snozone**
Milton Keynes
Castleford
Total

2,015,489
654,647
2,164,026
1,445,766
851,431
2,149,389
903,692
1,948,242
 12,132,682

1,852,704
2,634,728
5,156,311
4,487,431
9,643,742

2,203,628
1,034,335
2,187,776
1,431,499
623,465
1,969,431
936,921
1,636,895
12,023,949

1,894,353
2,323,409
4,994,451
4,217,762
9,212,213

2,368,543
1,093,871
2,446,827
1,532,259
494,696
2,053,453
1,030,125
1,685,665
12,705,437

55
n/a
767,018
 411,656
n/a
431,921
50,035
–
 1,660,685

871,005
426,194
–
1,297,199
1,297,199

55
n/a
1,242,103
519,174
n/a
372,199
128,410
67,615
2,329,556

649,286
343,905
–
993,191
993,191

29,702
n/a
1,865,347
986,226
n/a
1,171,821
285,410.00
291,282.12
4,629,788

1,839,721
1,980,520
3,820,241

488,030
500,938
988,968

7070

Total direct 
GHG
emissions
(annual metric
tonnes tCO2e)
Energy - Int GHG-Dir-Abs GHG-Indir-Abs

Total indirect 
GHG
emissions 
(tCO2e)

Energy
Intensity
(kwh/sqft/year)

GHG Intensity 
from
building energy
(kgCO2e/sqft/
year)

GHG-Int

Total weight of 

Total weight of 

Total weight of 

Total weight of 

Total weight of 

waste by disposal 

waste by disposal 

waste by disposal 

waste by disposal 

waste by disposal 

Total water

Building water

route (annual 

withdrawn from

source (annual m3)

intensity

metric tonnes – 

(m3/sqft/ year)

landfill)

route (annual 

metric tonnes

– incineration)

route (annual 

metric tonnes – 

recovery)

route (annual 

route (annual metric 

metric tonnes

tonnes – anaerobic

– recycled)

digestion)

Water-Abs

Water-Int

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

2.0
1.1
3.2
3.7
3.3
4.7
1.4
6.5
 2.9

50.9
112.6
179.9
71.7
99

2.2
1.7
3.8
3.9
2.4
4.3
1.6
5.7
3.0

47.5
98.1
166.5
64.6
92

2
2
5
5
2
6
2
7
4

43
91
60

0.01
–
140
75
–
79
9
–
303

159
78
–
237
237

–
–
228
95
n/a
68
24
12
427

119
63
–
182
182

5
n/a
343
181
n/a
215
52
54
851

89.73
92
182

390
127
418
280
165
416
175
377
2,346

358
510
1,005
868
1,873

468
220
465
304
132
418
199
348
2,553

402
493
849
896
1,745

552
255
570
357
115
479
240
393
2,962

429
462
891

0.39
0.21
0.62
0.71
0.63
0.90
0.28
1.26
0.55

6.69
18.75
33.52
10.75
19.06

0.47
0.04
0.76
0.80
0.51
0.88
0.33
1.20
0.62

7.51
18.15
28.30
11.10
15.76

0.56
0.04
1.01
1.08
0.44
1.26
0.44
1.49
0.80

9.69
20.38
13.29

8,250

1,574

10,061

4,019

7,842

14,738

10,971

13,106

70,561

4,056

7,248

15,312

11,304

26,616

7,494

1,687

6,958

4,019

7,565

7,426

13,363

8,866

57,377

2,527

6,096

13,410

8,623

22,033

6,412

1,836

5,684

3,079

5,537

5,738

6,982

14,733

50,000

1,254

5,560

6,814

0.01

0.003

0.01

0.01

0.03

0.03

0.02

0.04

0.01

0.08

0.27

0.51

0.14

0.24

0.01

0.003

0.01

0.01

0.03

0.01

0.02

0.03

0.01

0.05

0.22

0.45

0.11

0.20

0.01

0.003

0.01

0.01

0.02

0.01

0.01

0.05

0.01

0.02

0.20

0.08

136

1,793

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

133

106

287

239

–

36

183

984

–

194

70

182

185

–

35

120

787

–

36

58

162

204

–

10

110

580

82

–

–

–

–

–

–

54

–

–

–

–

–

–

–

55

55

–

–

–

–

–

–

74

31.6

105.3

119

78

320

67

107

929

94

79

144

133

287

157

95

883

91

54

1,845

140

302

264

122

74

865

67

60

1,894

10

44

2

2

4

–

5

4

70

3

14

7

4

2

2

9

52

92

3

8

8

4

–

18

4

27

71

Not Available

Not Available

Not Available

Not Available

Not Available

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Not Available

Not Available

Not Available

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Not Available

Stock code: CALEPRA Performance Indicator

Elec-Abs

Fuel-Abs

Energy - Int GHG-Dir-Abs GHG-Indir-Abs

GHG-Int

Water-Abs

Water-Int

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Notes
London office data has not been used in EPRA reporting. The office accounts for less than 0.5% of electricity consumption across the portfolio.  
The London office has been captured in the mandatory reporting figures. 
Actual invoice data has been used for reporting wherever possible, however some estimated data has been used where data has not been available. 
The information in this report represents the best information available at the time of issue.
* The Blackburn site was disposed of in August 2022, slightly impacting the centres' energy use
** Waste at all Snozone dealt with directly by the landlord, with costs for this including in the service charge. Snozone are not able to obtain accurate 
waste figures at this time as the waste bins are shared by all tenants.

Total water
withdrawn from
source (annual m3)

Building water
intensity
(m3/sqft/ year)

Total weight of 
waste by disposal 
route (annual 
metric tonnes – 
landfill)

Total weight of 
waste by disposal 
route (annual 
metric tonnes
– incineration)

Total weight of 
waste by disposal 
route (annual 
metric tonnes – 
recovery)

Total weight of 
waste by disposal 
route (annual 
metric tonnes
– recycled)

Total weight of 
waste by disposal 
route (annual metric 
tonnes – anaerobic
digestion)

8,250
1,574
10,061
4,019
7,842
14,738
10,971
13,106
70,561

4,056
7,248
15,312
11,304
26,616

7,494
1,687
6,958
4,019
7,565
7,426
13,363
8,866
57,377

2,527
6,096
13,410
8,623
22,033

6,412
1,836
5,684
3,079
5,537
5,738
6,982
14,733
50,000

1,254
5,560
6,814

0.01
0.003
0.01
0.01
0.03
0.03
0.02
0.04
0.01

0.08
0.27
0.51
0.14
0.24

0.01
0.003
0.01
0.01
0.03
0.01
0.02
0.03
0.01

0.05
0.22
0.45
0.11
0.20

0.01
0.003
0.01
0.01
0.02
0.01
0.01
0.05
0.01

–
–
–
–
–
–
–
–
–

–
133
106
287
239
–
36
183
984

82
–
–
–
–
54
–
–
136

119
78
320
67
107
929
94
79
1,793

2
2
10
4
–
44
5
4
70

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

–
–
–
–
–
–
–
–
–

–
194
70
182
185
–
35
120
787

–
–
–
–
–
55
–
–
55

144
133
287
157
95
883
91
54
1,845

3
14
7
4
2
52
2
9
92

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

Not Available
Not Available
Not Available
Not Available
Not Available

–
–
–
–
–
–
–
–
–

–
36
58
162
204
–
10
110
580

–
–
–
–
–
74
31.6
–
105.3

140
302
264
122
74
865
67
60
1,894

3
8
8
4
–
18
4
27
71

0.02
0.20
0.08

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

7171

Total electricity

Total gas

consumption

consumption

Energy

emissions

Intensity

(annual metric

GHG

building energy

emissions 

(kgCO2e/sqft/

(kWh)

(kWh)

(kwh/sqft/year)

tonnes tCO2e)

(tCO2e)

year)

Total direct 

GHG Intensity 

GHG

Total indirect 

from

 12,132,682

 1,660,685

1,852,704

2,634,728

5,156,311

4,487,431

9,643,742

871,005

426,194

1,297,199

1,297,199

2,015,489

654,647

2,164,026

1,445,766

851,431

2,149,389

903,692

1,948,242

2,203,628

1,034,335

2,187,776

1,431,499

623,465

1,969,431

936,921

1,636,895

1,894,353

2,323,409

4,994,451

4,217,762

9,212,213

55

n/a

767,018

 411,656

n/a

431,921

50,035

–

–

55

n/a

1,242,103

519,174

n/a

372,199

128,410

67,615

649,286

343,905

–

993,191

993,191

2,368,543

1,093,871

2,446,827

1,532,259

494,696

2,053,453

1,030,125

1,685,665

12,705,437

29,702

n/a

1,865,347

986,226

n/a

1,171,821

285,410.00

291,282.12

4,629,788

1,839,721

1,980,520

3,820,241

488,030

500,938

988,968

2.0

1.1

3.2

3.7

3.3

4.7

1.4

6.5

 2.9

50.9

112.6

179.9

71.7

99

2.2

1.7

3.8

3.9

2.4

4.3

1.6

5.7

3.0

47.5

98.1

166.5

64.6

92

2

2

5

5

2

6

2

7

4

43

91

60

0.01

–

140

75

–

79

9

–

303

159

78

–

237

237

–

–

228

95

n/a

68

24

12

427

119

63

–

182

182

5

n/a

343

181

n/a

215

52

54

851

89.73

92

182

390

127

418

280

165

416

175

377

2,346

358

510

1,005

868

1,873

468

220

465

304

132

418

199

348

2,553

402

493

849

896

1,745

552

255

570

357

115

479

240

393

429

462

891

2,962

0.39

0.21

0.62

0.71

0.63

0.90

0.28

1.26

0.55

6.69

18.75

33.52

10.75

19.06

0.47

0.04

0.76

0.80

0.51

0.88

0.33

1.20

0.62

7.51

18.15

28.30

11.10

15.76

0.56

0.04

1.01

1.08

0.44

1.26

0.44

1.49

0.80

9.69

20.38

13.29

Retail Portfolio Shopping centres

Total (Not incl. Madrid)

Total (incl. Madrid)

Retail Portfolio Shopping centres

Hemel Hempstead

2022

Redditch

Blackburn*

Luton

Maidstone

Walthamstow

Wood Green

Ilford*

Total

Snozone**

Milton Keynes

Castleford

Madrid, Spain

2021

Redditch

Blackburn*

Luton

Maidstone

Walthamstow

Wood Green

Ilford

Total

Snozone**

Milton Keynes

Castleford

Madrid, Spain

2020

Redditch

Blackburn*

Luton

Maidstone

Walthamstow

Wood Green

Ilford

Total

Snozone**

Milton Keynes

Castleford

Total

Hemel Hempstead

Hemel Hempstead

12,023,949

2,329,556

Total (Not incl. Madrid)

Total (incl. Madrid)

Retail Portfolio Shopping centres

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Environment 

EPRA Performance Indicator

Elec-Abs

Fuel-Abs

Total electricity
consumption
(kWh)

Total gas
consumption
(kWh)

2019
Retail Portfolio Shopping centres
Redditch
Blackburn*
Luton
Maidstone
Walthamstow
Wood Green
Hemel Hempstead
Ilford
Total

Snozone**
Milton Keynes
Castleford
Total

2018
Retail Portfolio Shopping centres
Redditch
Blackburn
Luton
Maidstone
Walthamstow
Wood Green
Hemel Hempstead
Ilford
Total

Snozone**
Milton Keynes
Castleford
Total

3,046,669
1,391,121
3,128,967
2,155,695
549,506
2,596,843
1,040,008
2,103,621
16,012,429

93,230
n/a
1,622,309
1,165,604
n/a
1,240,396
109,412
325,780
4,556,731

2,408,567
2,381,288
4,789,855

1,033,442
658,414
1,691,856

3,182,276
1,449,552
3,068,009
2,406,230
583,924
2,612,918
1,118,218
3,665,083
18,086,210

151,235
n/a
1,270,673
1,668,799
n/a
1,112,720
157,122
160,709
4,521,258

2,395,383
2,485,531
4,880,914

921,558
678,959
1,600,517

Total direct 
GHG
emissions
(annual metric
tonnes tCO2e)
Energy - Int GHG-Dir-Abs GHG-Indir-Abs

Total indirect 
GHG
emissions 
(tCO2e)

Energy
Intensity
(kwh/sqft/year)

GHG Intensity 
from
building energy
(kgCO2e/sqft/
year)

GHG-Int

Total weight of 

Total weight of 

Total weight of 

Total weight of 

Total weight of 

waste by disposal 

waste by disposal 

waste by disposal 

waste by disposal 

waste by disposal 

Total water

Building water

route (annual 

withdrawn from

source (annual m3)

intensity

metric tonnes – 

(m3/sqft/ year)

landfill)

route (annual 

metric tonnes

– incineration)

route (annual 

metric tonnes – 

recovery)

route (annual 

route (annual metric 

metric tonnes

tonnes – anaerobic

– recycled)

digestion)

Water-Abs

Water-Int

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

3
2
5
7
2
7
2
8
4

64
112
80

3
2
5
8
2
7
2
13
5

62
116
80

17.14
n/a
298
214
n/a
228
20
60
838

190
121
311

28
n/a
234
307
n/a
205
29
30
832

170
125
294

779
356
800
551
140
664
266
538
4,093

616
609
1,224

901
410
868
681
165
740
317
1,037
5,120

678
704
1,382

0.80
0.59
1.21
1.53
0.54
1.62
0.43
1.99
1.03

15.05
26.85
19.0

0.93
0.68
1.22
1.98
0.64
1.72
0.52
3.56
1.2

15.83
30.48
21

13,973

2,266

10,567

3,079

12,452

10,784

9,391

16,766

79,278

6,718

7,109

13,827

10,120

2,736

13,199

3,079

12,255

10,784

12,701

9,200

74,074

4,703

7,975

12,678

0.01

0.00

0.01

0.01

0.05

0.02

0.01

0.06

0.02

0.13

0.26

0.17

0.01

0.00

0.01

0.01

0.05

0.02

0.02

0.03

0.02

0.09

0.29

0.16

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2

213

76

309

314

37

41

237

1,229

6

–

82

273

252

81

45

212

951

215

297

461

293

137

573

107

70

2,152

275

613

494

340

151

1,303

119

24

3,320

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

10

3

–

5

–

–

–

44

62

2

-

9

-

-

-

-

58

69

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Not Available

Notes 
Snozone Madrid has been reported for completeness but lies outside of the UK mandatory reporting. The Madrid site was purchased in  
February 2021 therefore the 2021 figure only includes 11 months of usage from when operational control began. While the site purchases  
renewable electricity, for consistency with the UK report London office data has not been used in EPRA reporting. The office accounts for  
less than 0.5% of electricity consumption across the portfolio. The London office has been captured in the mandatory reporting figure 
Actual invoice data has been used for reporting wherever possible, however some estimated data has been used where data has not been  
available. The information in this report represents the best information available at the time of issue.

* The Blackburn site was disposed of in August 2022, slightly impacting the centres' energy use 
** Waste at all Snozone sites is dealt with directly by the landlord, with costs for this including in the service charge. Snozone are not able to  
obtain accurate waste figures at this time as the waste bins are shared by all tenants.

7272

Stock code: CALTotal electricity

Total gas

consumption

consumption

Energy

emissions

Intensity

(annual metric

GHG

building energy

emissions 

(kgCO2e/sqft/

(kWh)

(kWh)

(kwh/sqft/year)

tonnes tCO2e)

(tCO2e)

year)

Total direct 

GHG Intensity 

GHG

Total indirect 

from

Total water
withdrawn from
source (annual m3)

Building water
intensity
(m3/sqft/ year)

Total weight of 
waste by disposal 
route (annual 
metric tonnes – 
landfill)

Total weight of 
waste by disposal 
route (annual 
metric tonnes
– incineration)

Total weight of 
waste by disposal 
route (annual 
metric tonnes – 
recovery)

Total weight of 
waste by disposal 
route (annual 
metric tonnes
– recycled)

Total weight of 
waste by disposal 
route (annual metric 
tonnes – anaerobic
digestion)

EPRA Performance Indicator

Elec-Abs

Fuel-Abs

Energy - Int GHG-Dir-Abs GHG-Indir-Abs

GHG-Int

Water-Abs

Water-Int

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Waste-Abs

Retail Portfolio Shopping centres

Hemel Hempstead

2019

Redditch

Blackburn*

Luton

Maidstone

Walthamstow

Wood Green

Ilford

Total

Total

2018

Snozone**

Milton Keynes

Castleford

Redditch

Blackburn

Luton

Maidstone

Walthamstow

Wood Green

Ilford

Total

Snozone**

Milton Keynes

Castleford

Total

Notes 

Hemel Hempstead

Retail Portfolio Shopping centres

3,046,669

1,391,121

3,128,967

2,155,695

549,506

2,596,843

1,040,008

2,103,621

93,230

n/a

1,622,309

1,165,604

n/a

1,240,396

109,412

325,780

16,012,429

4,556,731

2,408,567

2,381,288

4,789,855

1,033,442

658,414

1,691,856

3,182,276

1,449,552

3,068,009

2,406,230

583,924

2,612,918

1,118,218

3,665,083

151,235

n/a

1,270,673

1,668,799

n/a

1,112,720

157,122

160,709

18,086,210

4,521,258

2,395,383

2,485,531

4,880,914

921,558

678,959

1,600,517

3

2

5

7

2

7

2

8

4

64

112

80

3

2

5

8

2

7

2

5

13

62

116

80

17.14

n/a

298

214

n/a

228

20

60

838

190

121

311

28

n/a

234

307

n/a

205

29

30

832

170

125

294

779

356

800

551

140

664

266

538

4,093

616

609

1,224

901

410

868

681

165

740

317

1,037

5,120

678

704

1,382

0.80

0.59

1.21

1.53

0.54

1.62

0.43

1.99

1.03

15.05

26.85

19.0

0.93

0.68

1.22

1.98

0.64

1.72

0.52

3.56

1.2

15.83

30.48

21

Snozone Madrid has been reported for completeness but lies outside of the UK mandatory reporting. The Madrid site was purchased in  

February 2021 therefore the 2021 figure only includes 11 months of usage from when operational control began. While the site purchases  

renewable electricity, for consistency with the UK report London office data has not been used in EPRA reporting. The office accounts for  

less than 0.5% of electricity consumption across the portfolio. The London office has been captured in the mandatory reporting figure 

Actual invoice data has been used for reporting wherever possible, however some estimated data has been used where data has not been  

available. The information in this report represents the best information available at the time of issue.

* The Blackburn site was disposed of in August 2022, slightly impacting the centres' energy use 

** Waste at all Snozone sites is dealt with directly by the landlord, with costs for this including in the service charge. Snozone are not able to  

obtain accurate waste figures at this time as the waste bins are shared by all tenants.

13,973
2,266
10,567
3,079
12,452
10,784
9,391
16,766
79,278

6,718
7,109
13,827

10,120
2,736
13,199
3,079
12,255
10,784
12,701
9,200
74,074

4,703
7,975
12,678

0.01
0.00
0.01
0.01
0.05
0.02
0.01
0.06
0.02

0.13
0.26
0.17

0.01
0.00
0.01
0.01
0.05
0.02
0.02
0.03
0.02

0.09
0.29
0.16

–
–
–
–
–
–
–
–
–

2
213
76
309
314
37
41
237
1,229

–
–
–
–
–
–
–
–
–

215
297
461
293
137
573
107
70
2,152

3
–
10
5
–
–
–
44
62

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

–
–
Not Available

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

–
–
–
–
–
–
–
–
–

6
–
82
273
252
81
45
212
951

–
–
–
–
–
–
–
–
–

275
613
494
340
151
1,303
119
24
3,320

2
-
9
-
-
-
-
58
69

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

–
–
Not Available

Not Available
Not Available
Not Available

Not Available
Not Available
Not Available

7373

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Environment 

Total electricity
consumption
(kWh)

Like for like 
electricity
consumption 
(kWh)*

Total gas 
consumption
(kWh)

Like for like gas
consumption 
(kWh)*

Energy 
Intensity
(kwh/sqft/year)

Total direct 
GHG
emissions 
(annual metric 
tonnes tCO2e)

Total indirect 
GHG
emissions 
(tCO2e)

GHG Intensity 

from building 

energy 

year)

Total water

withdrawn 

from

m3)

Like for like 

water

withdrawn 

(kgCO2e/sqft/

source (annual 

source (annual 

intensity

metric tonnes 

from

Building water

route (annual

m3)

(m3/sqft/year)

– landfill)

incineration)

metric

tonnes – 

Recovery)

metric

tonnes – 

recycled)

-

anaerobic 

digestion)

Total weight of

Total weight of

Total weight of

Total weight of

waste by 

disposal

waste by 

disposal

waste by 

disposal route 

disposal

(annual  

route (annual 

route (annual 

route (annual 

metric tonnes 

Total weight 

of waste by 

waste by 

disposal

metric

tonnes –

Elec-Abs

Elec - Lfl

Fuel-Abs

Fuels - Lfl

Energy - Int GHG-Dir-Abs GHG-Indir-Abs

GHG-Int Water-Abs

Water-Lft

Water-Int Waste-Abs Waste-Abs Waste-Abs Waste-Abs Waste-Abs

12,132,682

12,132,682

1,660,685

1,660,685

2.88

4,487,431

4,487,431

1,297,199

1,297,199

71.67

5,156,311

5,156,311

–

–

171.88

16,620,113
21,776,424

16,620,113
21,776,424

2,957,885
2,957,885

2,957,885
2,957,885

12,023,949

12,023,949

2,329,556

2,329,556

4,217,762

4,217,762

993,191

993,191

4.02
5.05

3.0

64.6

4,994,451

4,994,451

–

–

166.5

16,241,712
21,236,163

16,241,712
21,236,163

3,322,747
3,322,747

3,322,747
3,322,747

12,705,437
3,820,241
16,525,678

12,705,437
3,820,241
16,525,678

4,629,788
988,968
5,618,756

4,629,788
988,968
5,618,756

16,012,429
4,789,855
20,802,284

16,012,429
4,789,855
20,802,284

4,556,731
1,691,856
6,248,587

4,556,731
1,691,856
6,248,587

18,086,210
4,880,914
22,967,123

18,086,210
4,880,914
22,967,123

4,521,258
1,600,517
6,121,774

4,521,258
1,600,517
6,121,774

4.0
5.02

3.6
59.6
4.6

4.3
80.3
5.6

4.7
80.3
6.0

303

237

–

540
540

427

182

–

609
609

851
182
1,033

838
311
1,149

832
294
1,126

2,346

868

1,005

3,214
4,219

2,553

896

849

3,449
4,298

2,962
891
3,853

4,093
1,224
5,317

5,120
1,382
6,501

0.55

70,561

70,561

0.01

984

136

1,793

70

13.69

11,304

11,304

0.14 Not Available Not Available Not Available Not Available Not Available

33.52

15,312

15,312

0.51 Not Available Not Available Not Available Not Available Not Available

0.77

0.97

81,865

97,177

81,865

97,177

0.02

0.02

984

984

136

136

1,793

1,793

0.62

57,377

57,377

0.01

787

55

1,845

13.35

8,623

8,623

0.11 Not Available Not Available Not Available Not Available Not Available

13,410

13,410

0.45 Not Available Not Available Not Available Not Available Not Available

0.03

0.83

1.00

0.80

13.29

1.00

1.03

19.02

1.33

1.24

20.77

1.57

66,000

79,410

66,000

79,410

50,000

6,814

56,814

79,278

13,827

93,105

74,074

12,678

86,752

50,000

6,814

56,814

79,278

13,827

93,105

74,074

12,678

86,752

0.01

0.02

0.01

0.01

0.02

0.02

0.02

0.02

0.08 Not Available Not Available Not Available Not Available Not Available

0.17 Not Available Not Available Not Available Not Available Not Available

787

787

580

580

1,229

1,229

951

951

55

55

1,845

1,845

105.3

1,894

105.3

1,894

0

0

–

–

2,152

2,152

3,320

3,320

0.16 Not Available Not Available Not Available Not Available Not Available

70

70

92

92

92

71

71

62

62

69

69

–

–

–

–

–

–

–

–

–

–

–

–

EPRA Performance 
Indicator

2022
Retail Portfolio
Shopping centres
Snozone - UK 
Centres**
Snozone - Madrid 
Centre, Spain
Total (not incl. 
Madrid
Total (incl. Madrid)

2021
Retail Portfolio
Shopping centres
Snozone - UK 
Centres**
Snozone - Madrid 
Centre, Spain 
Total (not incl. 
Madrid
Total (incl. Madrid)

2020
Retail Portfolio
Shopping centres
Snozone**
Total

2019
Retail Portfolio
Shopping centres
Snozone**
Total

2018
Retail Portfolio
Shopping centres
Snozone**
Total

Notes 
Snozone Madrid has been reported for completeness but lies outside of the UK mandatory reporting. The Madrid site was purchased in February  
2021 therefore the 2021 figure only includes 11 months of usage from when operational control began. While the site purchases renewable electricity,  
for consistency with the UK reporting a location based factor has been used. 

London office data has not been used in EPRA reporting. The office accounts for less than 0.5% of electricity consumption across the portfolio.  
The London office has been captured in the mandatory reporting figures.

Actual invoice data has been used for reporting wherever possible, however some estimated data has been used where data has not been available.  
The information in this report represents the best information available at the time of issue.

The Blackburn site was disposed of in August 2022, slightly impacting the centres' energy use

* The boundary and portfolio of this assessment have not changed since March 2017 when the Exchange at Ilford was purchased. This means that the 
 like for like reporting is the same as the absolute values.

** Waste at both Snozone sites is dealt with directly by the landlord, with costs for this including in the service charge. Snozone are not able to obtain  
accurate waste figures at this time as the waste bins are shared by all tenants.

7474

Stock code: CALEPRA Performance 

Indicator

2022

Retail Portfolio

Shopping centres

Snozone - UK 

Centres**

Snozone - Madrid 

Centre, Spain

Total (not incl. 

Madrid

2021

Retail Portfolio

Shopping centres

Snozone - UK 

Centres**

Snozone - Madrid 

Centre, Spain 

Total (not incl. 

Madrid

Total (incl. Madrid)

2020

Retail Portfolio

Shopping centres

Snozone**

Retail Portfolio

Shopping centres

Snozone**

Total

2019

Total

2018

Retail Portfolio

Shopping centres

Snozone**

Total

Notes 

–

–

4,994,451

4,994,451

–

166.5

16,241,712

21,236,163

16,241,712

21,236,163

3,322,747

3,322,747

3,322,747

3,322,747

12,705,437

12,705,437

3,820,241

3,820,241

16,525,678

16,525,678

4,629,788

988,968

5,618,756

4,629,788

988,968

5,618,756

16,012,429

16,012,429

4,789,855

4,789,855

20,802,284

20,802,284

4,556,731

1,691,856

6,248,587

4,556,731

1,691,856

6,248,587

18,086,210

18,086,210

4,880,914

4,880,914

22,967,123

22,967,123

4,521,258

1,600,517

6,121,774

4,521,258

1,600,517

6,121,774

303

237

–

540

540

427

182

–

609

609

851

182

1,033

838

311

1,149

832

294

1,126

2,346

868

1,005

3,214

4,219

2,553

896

849

3,449

4,298

2,962

891

3,853

4,093

1,224

5,317

5,120

1,382

6,501

4.02

5.05

3.0

64.6

4.0

5.02

3.6

59.6

4.6

4.3

80.3

5.6

4.7

80.3

6.0

Snozone Madrid has been reported for completeness but lies outside of the UK mandatory reporting. The Madrid site was purchased in February  

2021 therefore the 2021 figure only includes 11 months of usage from when operational control began. While the site purchases renewable electricity,  

for consistency with the UK reporting a location based factor has been used. 

London office data has not been used in EPRA reporting. The office accounts for less than 0.5% of electricity consumption across the portfolio.  

The London office has been captured in the mandatory reporting figures.

Actual invoice data has been used for reporting wherever possible, however some estimated data has been used where data has not been available.  

The information in this report represents the best information available at the time of issue.

The Blackburn site was disposed of in August 2022, slightly impacting the centres' energy use

* The boundary and portfolio of this assessment have not changed since March 2017 when the Exchange at Ilford was purchased. This means that the 

 like for like reporting is the same as the absolute values.

** Waste at both Snozone sites is dealt with directly by the landlord, with costs for this including in the service charge. Snozone are not able to obtain  

accurate waste figures at this time as the waste bins are shared by all tenants.

Like for like 

electricity

Total electricity

Total gas 

Like for like gas

consumption

consumption 

consumption

consumption 

Energy 

emissions 

Intensity

(annual metric 

(kWh)

(kWh)*

(kWh)

(kWh)*

(kwh/sqft/year)

tonnes tCO2e)

GHG

emissions 

(tCO2e)

Total direct 

GHG

Total indirect 

GHG Intensity 
from building 
energy 
(kgCO2e/sqft/
year)

Total water
withdrawn 
from
source (annual 
m3)

Like for like 
water
withdrawn 
from
source (annual 
m3)

Building water
intensity
(m3/sqft/year)

Total weight of
waste by 
disposal
route (annual
metric tonnes 
– landfill)

Total weight of
waste by 
disposal
route (annual 
metric
tonnes –
incineration)

Total weight of
waste by 
disposal
route (annual 
metric
tonnes – 
Recovery)

Total weight of
waste by 
disposal
route (annual 
metric
tonnes – 
recycled)

Total weight 
of waste by 
disposal route 
(annual  
metric tonnes 
-
anaerobic 
digestion)

Elec-Abs

Elec - Lfl

Fuel-Abs

Fuels - Lfl

Energy - Int GHG-Dir-Abs GHG-Indir-Abs

GHG-Int Water-Abs

Water-Lft

Water-Int Waste-Abs Waste-Abs Waste-Abs Waste-Abs Waste-Abs

12,132,682

12,132,682

1,660,685

1,660,685

2.88

0.55

70,561

70,561

0.01

–

984

136

1,793

70

4,487,431

4,487,431

1,297,199

1,297,199

71.67

13.69

11,304

11,304

0.14 Not Available Not Available Not Available Not Available Not Available

5,156,311

5,156,311

–

171.88

33.52

15,312

15,312

0.51 Not Available Not Available Not Available Not Available Not Available

Total (incl. Madrid)

21,776,424

21,776,424

16,620,113

16,620,113

2,957,885

2,957,885

2,957,885

2,957,885

0.77
0.97

81,865
97,177

81,865
97,177

0.02
0.02

12,023,949

12,023,949

2,329,556

2,329,556

0.62

57,377

57,377

0.01

–
–

–

984
984

136
136

1,793
1,793

787

55

1,845

70
70

92

4,217,762

4,217,762

993,191

993,191

13.35

8,623

8,623

0.11 Not Available Not Available Not Available Not Available Not Available

0.03

0.83
1.00

0.80
13.29
1.00

1.03
19.02
1.33

1.24
20.77
1.57

13,410

13,410

0.45 Not Available Not Available Not Available Not Available Not Available

66,000
79,410

66,000
79,410

0.01
0.02

–
–

787
787

55
55

1,845
1,845

92
92

50,000
6,814
56,814

79,278
13,827
93,105

74,074
12,678
86,752

50,000
6,814
56,814

79,278
13,827
93,105

74,074
12,678
86,752

0.01
71
0.08 Not Available Not Available Not Available Not Available Not Available
71
0.01

1,894

105.3

105.3

1,894

580

580

–

–

0.02
62
0.17 Not Available Not Available Not Available Not Available Not Available
62
0.02

2,152

1,229

2,152

1,229

0

0

–

–

0.02
69
0.16 Not Available Not Available Not Available Not Available Not Available
69
0.02

3,320

3,320

951

951

–

–

–

–

7575

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
Environment 
Streamlined Energy and Carbon Reporting (SECR) 
The SECR was introduced to encourage the implementation of energy efficiency measures. The reporting framework 
makes it mandatory for large UK businesses to report their energy consumption and greenhouse gas emissions annually. 
HDR, Inc. has verified our 2022 performance, which is disclosed below in accordance with SECR requirements. 

Capital and Regional 2022 Annual Reporting

2018

2019

2020

2021

2022

% difference
2019 – 2022

Energy Consumption (kWh)

Natural Gas (Scope 1)
Centres2
Snozone
Support Office

Natural Gas (Scope 1) Total

Purchased Electricity (Scope 2)1
Centres2
Snozone
Support Office
Purchased Electricity (Scope 2) Total

4,521,258
1,600,517
n/a

6,121,774

4,556,731
1,691,856
n/a

6,248,587

4,629,788
988,968
n/a

5,618,756

2,329,556
993,191
n/a

3,322,747

1,660,685
1,297,199
n/a

2,957,885

18,086,210
4,880,914
97,200
23,064,323

16,012,429
4,789,855
96,096
20,898,380

12,705,437
3,820,241
96,096
16,621,774

12,023,949
4,217,762
96,096
16,337,808

12,132,682
4,487,431
74,325
16,694,438

Renewable Electricity Consumption3

18,579

9,861

4,290

6,160

746

Total Scope 1 & Scope 2 kWh

29,186,098

27,146,967

22,240,531

19,660,555

19,652,323

Scope 1 & 2 Emissions (tCO2e)4

Natural Gas (Scope 1)
Centres2
Snozone
Support Office
Scope 1 Total tCO2e

Purchased Electricity (Scope 2)
Centres2
Snozone
Support Office
Scope 2 Total tCO2e

Total Scope 1 & Scope 2 tCO2e

Intensity
Scope 1 and 2 kgCO2e/sqft

Reporting outside of UK5

Purchased Electricity (Scope 2)
Snozone – Madrid, Spain (kWh)
Snozone – Madrid, Spain (tCO2e)

832
294
n/a
1,126

5,120
1,382
28
6,529

7,655

838
311
n/a
1,149

4,093
1,224
25
5,342

6,490

851
182
n/a
1,033

2,962
891
22
3,875

4,908

427
182
n/a
609

2,553
896
20
3,469

4,078

303
237
n/a
540

2,346
868
14
3,228

3,768

1.57

1.33

1.01

0.84

0.77

–
–

–
–

–
–

4,994,451
849

5,156,311
1,005

(64)%
(23)%
n/a

(53)%

(24)%
(6)%
(23)%
(20)%

(92)%

(28)%

(64)%
(24)%
n/a
(53)%

(43)%
(29)%
(41)%
(40)%

(42)%

1.  The carbon associated with the electricity figures has been calculated using the UK grid average (a location based method). The carbon associated 

with any renewable energy consumed has not been included in our totals. (market based method)

2.  The Centre figures include the Kingfisher Centre, in which C&R owns 12% in a joint venture and acts as Property and Asset Manager.
3.  Renewable energy is generated through Solar PV installed at Walthamstow Centre. The centre has been generating its own energy in 2022 following 
repair of the system in 2021. The total generated in 2022 is thought to be more than the stated 746 kWh but this cannot be confirmed due to issues 
with the metering data. The site are working to resolve this.

4.  Scope definitions 

Scope 1: Direct GHG emissions from controlled operations (natural gas consumption) 
Scope 2: Indirect GHG emissions from the use of purchased electricity, heat or steam (electricity consumption)

5.  Snozone Madrid, Spain has been reported for completeness but lies outside of the UK mandatory reporting. The Madrid site was purchased 
in February 2021 therefore the 2021 figure only includes 11 months of usage from when operational control began. While the site purchases 
renewable electricity, for consistency with the UK reporting a location based factor has been used. 
Emissions factors used for 2021 and 2022 were sourced here: https://www.nowtricity.com/country/spain/ 
Please note these represent the best information available at the time of issue.

7676

Stock code: CAL 
We have applied the 2022 "UK Government 
GHG Conversion Factors for Company 
Reporting, v2.0" for calculating 2022 
carbon emissions.

100% of energy consumption and emissions 
related consumption in the UK.

Energy Efficiency

In the period covered with the report 
(1 January 2022 – 31 December 2022) 
there have been several energy efficiency 
improvements. The centres have been making 
a concerted effort to reduce gas consumption, 
in some cases down to zero, as energy prices 
reached unprecedented levels.

There is also a continued improvement in 
monitoring throughout the portfolio which is 
improving data returns.

Methodology
The reported CO2 emissions for 2022 
have been produced with reference to the 
Greenhouse Gas Reporting Protocol. The 
reporting boundary has been defined using 
the operational control approach, reporting 
emissions for operations in which Capital 
and Regional have control. It does not 
account for GHG emissions from operations 
in which it owns an interest but has no 
operational control.

Energy use from metered sources identified as 
fully controlled by third parties (e.g. tenants) 
have also been excluded.

Scope 1 emissions account for total gas 
consumption of Capital and Regional. 
Emissions from emergency equipment 
(e.g. standby generators) have been deemed 
deminimis and therefore are not included 
in the reported figures. Scope 2 emissions 
account for the total electricity purchased by 
Capital and Regional.

Actual data has been used wherever possible, 
some data has been estimated. The reported 
emissions represents the best information 
available at the time of issue. It should be 
noted that the Scope 1 and Scope 2 emissions 
(where stated in tCO2e) are absolute 
values. The annual figures are not directly 
comparable due to changes in emission 
factors, and the property portfolio.

Our People 
Juliana joined Snozone in 2019 and manages all aspects of 
Snozone’s financial reporting relating to cost management 
and payment processes for the group. This also includes the 
management of over ninety suppliers and contractors throughout 
Snozone’s supply chain. In addition, Juliana provides the oversight 
for the venue’s stock control systems.

Juliana moved from Brazil to London ten years ago, achieving a 
bachelor’s degree in international business as well as her AAT 
qualification. Pursuing a career in accountancy, Juliana previously 
worked as Finance Manager for Sanders Chartered Accountants 
whilst working towards a Chartered Accountant qualification (ACCA). 

Throughout 2022 Juliana, alongside her colleagues Julia To-Trinh 
and Pilar Barrio Valios, was at the forefront of completing Snozone 
Madrid’s systems integration into Snozone’s centralised finance 
function, delivering a great synergy and enormous benefit for 
the group. Juliana reports into Nigel Lewis, the Snozone Finance 
Director, and is based in our Pimlico office. 

Juliana has two young children and lives with her family in 
south-east London.

7777

Juliana Conci-Mitchell 
Management Accountant 
– Snozone

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
People
Our people are the foundation 
of our business. It is for this 
reason that we foster an 
empowered culture where our 
employees can get the best 
out of both their careers and 
themselves. 

Our culture focuses on adding value, being inclusive and future 
looking. 2022 has seen a number of new initiatives introduced across 
our businesses. For our shopping centres and Snozone, this includes 
improved maternity and paternity pay and a menopause policy as 
well as enhanced training opportunities. For Snozone, we introduced 
Wagestream, a financial management tool for all staff to utilise and 
manage their monthly expenditures of which there was a high uptake. 
To attract and retain seasonal staff in a fiercely competitive leisure 
market, Snozone paid 3% above the minimum wage. Both initiatives 
aim to help protect our most vulnerable employees during this period 
of high financial stress. Additionally, Snozone continued to provide 
accredited training to staff throughout the UK and Europe, with all 
these elements resulting in an annual staff retention of 75%, 30% above 
the national average.

Key Highlights

Financial tools and 
support offered to staff 
across the business

61% of employees 
are women across the 
shopping centre business

7.9/10 average 
Happiness Index score 
achieved in shopping 
centre staff survey

Disability confident 
employer status 
accredited to Snozone

75% core team retention 
in Snozone

Wellbeing in the workplace 
Creating a workplace that supports our employees’ wellbeing is a top priority given 
its positive impact on their satisfaction, which can lead to enhanced engagement 
and productivity. This involves promoting both their physical and mental health. 
For example, we have a long-standing relationship with the Retail Trust, a charitable 
organisation that helps care for and protect people who work in retail. Through 
our partnership, we provide employees with the support that they need to flourish 
in both work and life, offering emotional support, career development advice, 
financial health information and assistance for both physical and mental wellbeing. 
In addition, we supported World Mental Health Day across the Group, raising 
awareness, advocating against associated stigmas and encouraging staff to utilise 
our wellbeing rooms.

C&R’s Employee Voice Committee was formed early in 2022 to provide a safe space 
that enables everyone’s voices to be heard. The committee is cross-functional, 
working with both shopping centre teams and support offices. It creates a space 
for committee members to communicate best practice, share ideas and initiatives, 
suggest innovative solutions and ensure a consistent approach to our people 
practices. These shared practices aim to enhance current employee policies and 
help implement new ones. In addition, Employee Voice 24/7 is an online tool that 
allows employees to submit anonymous feedback anytime, day or night. 

This year we implemented several new initiatives onsite. We extended the Cycle to 
Work scheme to our shopping centre staff, now covering all C&R employees, and 
ran an 80-day wellbeing challenge, which encouraged staff to increase their step 
count by working together to try and travel the world virtually. The aim was to reach 
a combined total of 45 million steps, with cyclists also encouraged to get involved. 
This was surpassed by nearly 50 million steps, with 177 employees participating. 

7878

Stock code: CALTo recognise our 
employees remarkable 
service and support in 
their local communities, 
we hosted our National 
Sparkle Awards. Sid 
Khaliq was awarded 1st 
place for his exceptional 
use of first aid skills 
and experience to save 
a guest’s life. Martin 
Dewsnap and Lisa Doyle 
were also awarded for 
their selfless acts of 
kindness.

Health and safety 
We operate a suite of health and safety 
policies for employees and guests, which are 
reviewed regularly and updated accordingly. 
When incidents occur, we are proactive in 
taking the necessary measures to address 
them and ensure they are prevented in 
the future. In 2022, we were awarded 
the Royal Society for the Prevention of 
Accidents (RoSPA) Gold award for the 11th 
consecutive year. This continuous recognition 
demonstrates our excellence in occupational 
health and safety management, with the 
RoSPA Awards regarded as one of the most 
prestigious and recognised schemes in 
the world. 

Our staff are first aid trained where necessary 
and to give them the confidence to act if 
someone is having a cardiac arrest, we signed 
up to the British Heart Foundation ReviveR 
App, a free step-by-step training app to learn 
CPR in 15 minutes. 30,000 people have an 
out-of-hospital cardiac arrest in the UK every 
year and CPR can, in some cases, double 
their chances of survival. We aim to roll this 
out as an important life skill to all our retail 
customers in 2023. 

C&R upholds human rights by supporting 
the aims of the Modern Slavery Act 2015 to 
combat slavery and human trafficking and 
improve the transparency of reporting. We 
have a zero-tolerance approach and expect 
all who have, or seek to have, a business 
relationship with us, to familiarise themselves 
with our anti-slavery and human trafficking 
policy and to always act in a way which is 
consistent with the policy. We implement 
and enforce effective systems and controls 
to ensure modern slavery is not present 
anywhere in our business or our supply 
chains. C&R marked Anti-slavery Day in 
October 2022 by collaborating with Stronger 
Together, an impact-driven not-for-profit 
organisation, that provided us with training 
and resources, raising awareness of modern 
slavery, ensuring responsible recruitment and 
helping to eradicate all forms of exploitation. 

7979

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportESG Report CONTINUED
People

Diversity and inclusion 
We value people’s differences and want to 
create a workplace that is free of harassment 
and unlawful discrimination. Our Diversity and 
Inclusion (D&I) Committee was formed in 2020 
to build a diverse and inclusive workforce. 
The deployment of an internal survey to 
understand how employees feel about the 
culture at C&R was one of the committee’s 
first actions. The feedback received from 
the survey helped inform several new D&I 
initiatives which are still being implemented 
today. These include the consideration of D&I 
when recruiting and a calendar of awareness 
days aimed at educating people on different 
cultures such as the International Day of 
Persons with Disabilities and Pride. 

Diversity and Inclusion 

The Diversity & Inclusion Committee ran a number of 
events in 2022 to further develop our thinking on equality 
both individually and as a company. 

This included a trip to the Tate Modern for a guided tour 
that focused on LGBT+ artists and relevant works.

8080

In our shopping centres, a particular highlight 
in 2022, was our celebration of LGBT+ history 
month. Additionally, 154 employees took part 
in monthly webinars that highlighted various 
ways our company can increase inclusivity 
through our partnership with Purple 365.

Snozone has a long history of promoting 
inclusivity. In 2022, Snozone achieved 
Disability Confident Employer status, a 
government led scheme where employers 
are accredited for recruiting, retaining and 
helping to develop employees with disabilities. 
Snozone actively looks for ways to improve 
and expand the range of talent we are 
recruiting from and designs its activities with a 
‘sport for all’ approach, tackling social stigmas 
surrounding disabilities. 

To increase female participation in sports 
and ensure women are equally represented 
in our workplace, we design our recruitment 
process with women in mind, from job 
advertisements and female imagery to the 
interview and decision-making process. In 
2022, we became a 49% female coaching 
team in Milton Keynes, significantly above 
the industry average of 20%, and Snozone’s 
Senior Management Team is also 49% women. 
Through our operations, we help women and 
girls overcome the barriers they face when 
participating in sports. On National Women’s 
Day every year, we run an initiative through 
This Girl Can, a nationwide campaign from 
Sports England, aimed at getting women and 
girls involved and re-engaged in sport. The 
campaign offers women and girls free lessons 
and in 2022, we introduced 400 women and 
girls to a sport they had never tried before. 

Employee engagement 
Engagement plays an important role in 
encouraging our employees to get the best 
out of themselves. Employee engagement 
in our shopping centres, measured as part 
of a recent engagement pulse survey and 
independently completed with the Happiness 
Index, illustrates the success we have had 
in driving this. The findings demonstrate 
healthy engagement with all C&R values, and 
particularly with ESG, diversity and inclusion 
and community projects. The survey received 
a 98% response rate, significantly above the 
average response rate of 74%. Our average 
score for the survey was also 7.9 out of 10, 
comfortably above the Happiness Index 
universe benchmark of 7.4. In addition, 
our eNPS (Employer Net Promoter Score) 
was +19, which is 14 points above the 
index’s benchmark. 

Stock code: CALOne of the ways we engage our shopping 
centre employees is through programmes 
that are tailored to developing their careers. 
For example, the Line Manager Programme 
embeds both coaching and mentoring 
support alongside formal modular learning. 
Employees receive training on leadership 
development topics to foster behavioural 
change. The one-to-one coaching helps 
the individual to focus on their specific 
development needs, giving it the right space, 
attention and reflection through facilitated 
conversations and a safe space to share 
challenges. To utilise the diverse experience 
of line management and leadership within the 
SLT, the programme also offers mentoring 
support. Mentors are invited to share their 
knowledge,expertise and wisdom with their 
mentees to help them unlock any business-
related challenges.

The success of Snozone’s employee 
engagement is reflected in its most recent 
bi-annual survey that measures job 
satisfaction, with 88% of staff responding 
that they are very satisfied. In addition, 
annual core team retention for 2022 was 
75%, significantly outperforming the leisure 
industry by over 30%, which traditionally 
suffers from high turnover rates. One of the 
reasons for retention being so high is that 
we recognise the direct correlation between 
employee training and motivation, with 64% 
of Snozone’s staff undertaking accredited 
training this year.

Deploying ESG training across 
our shopping centres and 
head office
To increase employees’ awareness of ESG, 
the implications for their role and how 
they can take responsibility to support our 
ESG strategy, we worked with an external 
sustainability expert to conduct ESG 
training sessions for our shopping centre 
and support office team. For example, the 
training provided clarity on what we must do 
to achieve the goals set out in our net zero 
carbon pathway. The sessions were popular 
with our team members and the impact 
the training has had is visible through the 
Company-wide culture shift and success of 
implementation initiatives. An example is our 
employees’ dedication to energy reduction 
efforts, which saw them integrate operational 
excellence throughout our sites, and realise 
notable decreases in energy consumption. 
Each member of the team was also asked 
to make an ESG pledge and share what they 
are going to do to help the business reach its 
ESG targets.

Myself and 12 colleagues from across the 
business embarked on the Line Management 
Programme in the Autumn of 2022. This 
four-module programme had been specifically 
developed for the Group and included 
subjects such as performance through people, 
motivation, accountability, and being a coach. 
It was fantastic to get back into face-to-face 
training after such a long period without out 
it. The programme included “Learning Circles” 
where the Group were able to meet between 
modules to embed the learning and share 
feedback with each other. Mentoring sessions 
with different members of the SLT has been 
very beneficial to us all and has encouraged 
cross functional interaction. 

Roy Greening 
General Manager, The Mall Luton

I have been working in the business for more 
than 10 years and feel grateful for being part 
of a company with such professional standards 
and committed to equality. There are no 
barriers of opportunities, wages or treatment 
across management and operational teams. 
With 46% of women in our team, we are very 
proud to have gender balance across staff 
members, which is very positive. On the other 
hand, guests who practice snow sports have 
gone from being 60% men/40% women to 
being totally equal last year 50/50.

Maria González du Frutus 
Head of Marketing and Sales at Snozone Madrid

Edited for grammar and quality

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Community 
Our retail and leisure offerings are tailored to the 
unique needs of their local communities, supported 
by strong and trusted relationships with local 
stakeholders and annual community impact targets. 

Whilst aiming to drive footfall, 
we want to achieve a measurable 
social impact in areas such as youth 
education, economic inclusion, 
charity fundraising and nurturing 
inclusive places that everyone can 
enjoy. To help pursue these goals, 
we invested over c.£300,000 and 
spent 1,684 hours engaging with local 
community groups. 

Community Wheel of 
Support 
2022 was a year of giving back, 
putting our communities and 
guests at the core of our initiatives. 
Following a successful launch in 
2021, the Community Wheel of 

Support continued to play a critical 
role in encouraging engagement and 
supporting our shopping centres to 
prioritise areas of impact. We set 
out nine KPI targets to align with our 
Wheel of Support. Improving from 
2021, we saw an 11% increase in the 
number of charities supported, a 
15% increase in volunteering hours 
and a 9% increase in charitable 
fundraising, donating over £120,000 
across all shopping centres to 
important causes.

In 2023, we look forward to 
working with The Good Economy 
Partnership, who specialises in impact 
measurement and management 
services. With their support, we will 
conduct a social impact assessment 
across our portfolio to measure 
and quantify the impact we have 
on our local communities. This will 
also support us to benchmark our 
performance and, where relevant, 
review our Wheel of Support targets 
to ensure they remain ambitious and 
aligned with best practice. This will 
be an important milestone towards 
enhancing our social impact, which 
will help shape our 2024 objectives.

The Wheel of Support

The Exchange, Ilford 
was awarded Best Large 
Business by Ilford BID 
and the council

Local 
authority

Educational 
establishments

Local 
culture and  
celebrations

Supporting 
community 
living

Nominating 
a charity of 
the year

Community 
voluntary  
groups

Community 
sustainability 
groups

244 community events 
hosted, where cultural 
events were recognised 
and celebrated 

221 community groups 
supported with 1,324 
volunteering hours 

8282

The Mall Luton introduced 
a Reading Garden and a 
writing competition for 
students

The Marlowes, Hemel, 
selected Dacorum 
Emergency Night Shelter 
(DENS) as its charity of 
the year, helping it raise 
over £24,000

The Mall Luton worked 
with the local BID and 
ABCD-in Luton (Asset 
Based Community 
Development) to 
complete litter picks 

Stock code: CAL2022 Community 
contributions

£129,000+

raised across the business

187

charities supported 
across the business

244

community events hosted

27%

increase in centers’ 
footfall from 2021 

36 

local businesses supported 
across shopping centres

1,600+  

hours spent with 
community groups

c.£300k 

invested in supporting 
community services

4,000+ 

students received free 
school uniforms

29%

growth of participation 
in Disability and 
Adaptive snow sports 
lessons

Partner of the  
Year 2022
awarded to Snozone by 
charity partner Sense

15% 

growth in schools 
affiliated with 
Snozone’s education 
programme

24,000

recreational one-hour 
lift passes distributed 
to NHS staff

Best Sporting  
Venue Award
won by Snozone at the 
School Travel awards

400  

women and girls 
introduced to 
snow sports on 
International Woman’s 
Day, free of charge

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Community 

Charitable Funding and 
Volunteering
To account for local needs, our 
shopping centres are given the 
responsibility and autonomy to 
run their own fundraising events. 
In 2022, we hosted a total of 244 
events, collectively supporting 186 
charities and volunteering more 
than 1,300 hours of employees’ time 
to important community causes. 
Examples include: 

•  Fighting homelessness:  

At The Marlowes Hemel, our staff 
volunteered at their Charity of 
the Year’s main fundraiser, DENs 
– which empowers those facing 
homelessness, poverty, and social 
exclusion to take the next positive 
step in their lives. This cycling 
event, which our staff helped 
handle registration for, raised over 
£21,000. 

•  Supporting biodiversity:  

The Mall Luton worked to make our 
temporary beehives permanent. 
We saw over 75lbs of honey 
produced, which we then bottled 
and sold at our centre. The profits 
of over £700 were donated to the 
Luton Food Bank. 

The hospitality and 
leisure industries have 
had a challenging time 
financially and with 
recruitment throughout 
the pandemic. Despite 
this, Snozone remain 
committed to being 
inclusive and disability 
aware and have invested 
in new and additional 
equipment and training 
and actively seek 
to create amazing 
memories for everyone 
as well as genuinely 
being engaged and 
committed to our cause. 

Angela Court-Johnson 
Sense Corporate Account Manager

Tracey Bateman, the 
business manager for 
Luton, was honoured for her 
passion and dedication to the 
Luton community for more than 
14 years by winning the Volunteer 
of the Year category at the Luton 
and Bedfordshire Community 
Awards in November 2022.

For her volunteer work as 
a special constable for the 
Bedfordshire Police in early 
2022, Tracey was awarded the 
Platinum Jubilee Medal for deeds 
of public service.

Tracey also spends a lot of time 
volunteering and organising 
volunteers for neighbourhood 
charities and activities, as part of 
the centre’s Community Wheel 
of Support.

•  Relieving education costs:  

Luton also worked with the Level 
Trust, a charity that aims to relieve 
education costs for families in 
need. Staff volunteered their time 
to prepare the “Learning Locker”, a 
shop that provided 1,741 children 
with free learning resources, 
including games and books. In 
addition, the ‘Uniform Exchange’, 
which was run from an empty 
storage unit, provided students of 
all ages with free school clothes. 
In total, 4,842 children were 
supported through the initiative, 
with over 7,000 second-hand 
uniform items donated, equivalent 
to saving 30.4 tCO2 from the 
avoidance of buying new clothes.

•  Providing education:  

During the Easter holiday, over 
1,400 children took part in our Dino 
series at The Mall Maidstone, where 
we offered space to learn about 
dinosaurs while getting involved in 
art sessions.

•  Creating awareness:  

At The Exchange, Ilford, we set 
up the UK’s largest ball pit, which 
provided kids with a chance to play 
and acted as a fundraising drive 
for Target Ovarian Cancer. The 
event brought awareness to the 
organisation and the rising rates of 
Ovarian cancer.

These are only a few of the many 
activities, which not only support 
our communities and engage our 
guests with important causes, but 
also significantly increase footfall by 
establishing the shopping centres as 
hubs for our local residents.

For the last eight years, Snozone 
has partnered with Sense, a charity 
that supports deaf/blind children 
and adults. This year, we were 
recognised by Sense as their Partner 
of the Year and raised a total of 
£6,000 for the organisation. An 
example of our fundraising includes 
Snozone’s annual ‘SnoFit’ initiative, 
where the team was encouraged to 
either walk, run, cycle or ski to raise 
money. The team raised over £1,000 
by completing almost 1,600 miles. 
Throughout the year, Snozone drives 
online awareness to Sense across its 
social media platforms and provides 
donation stations in UK venues. This 
year, the donations funded two deaf/
blind children to learn to ski with 
free tuition.

8484

Stock code: CALThe Mall Luton worked with the Level Trust 
and Luton Foodbank to support the Luton 
Smile Campaign, providing food and toys 
over Christmas to children in need. The 
campaign received over 3,500 donations and 
distributed 1,080 Christmas presents. Luton was 
responsible for collecting 661 donated presents 
alone. The Mall Wood Green also ran a toy drive 
and donated to The Salvation Army Toy Appeal. 
To enhance the Christmas experience, Bjorn the 
Bear and the Snow Queen brought the spirit of 
Christmas while offering free performances to 
the public. 

Since 2020, Snozone has 
helped the nationwide 
campaign “thank the 
NHS” by offering over 
24,000 one-hour free lift 
passes to staff.

The season of giving
To support those facing a difficult time during 
the Christmas period, our shopping centres 
and support office created the 5 Days of 
Giving fundraising campaign, where we ran 
several internal events raising money for three 
charities: The I Am Doddie Foundation; Brain 
Tumour Research; and Save the Children. 
One of the events was the Annual National 
Christmas Jumper day, where staff were asked 
to donate to Save the Children. Our team at The 
Exchange, Ilford took it one step further and 
posted photos in their jumpers in storefronts as 
a way to promote our retailers.

All centres organised Christmas Grottos and 
collectively raised over £16,000 for charities. 
At The Marlowes, Hemel, the grotto was a free 
event that not only allowed visitors to meet 
Santa Claus but gave them a chance to take on 
the important role of a North Pole Post Office 
elf - sorting the post, caring for the reindeer, 
and learning their elf name. The grotto raised 
£3,874 for DENS, their Charity of the Year. 

To show our support for 
those suffering from the 
war in Ukraine, the centres 
created awareness on social 
media and displayed posters 
across our locations with QR 
codes. The codes provided 
guests with donation links, 
supporting the DEC’s 
(Disasters Emergency 
Committee)  
15 leading charities.

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Community

Remembering Her Majesty 
Offering an emotional outlet for our staff and guests across 
our centres, we created a space for people to pay respects to 
her majesty the Queen upon her passing in September. We 
provided a condolences book for people to sign along with 
flowers and a picture of the Queen displayed. Thousands of 
guests and staff signed the books and also left floral tributes. 

As well as 
retaining the 
Trip Advisor 
Certificate of 
excellence, 
Snozone’s UK 
venues were 
once more 
awarded the 
‘Travellers 
Choice’ kite 
mark by Trip 
Advisor in 
2022. 

a tight timeframe. The CDC was officially 
launched in October 2022 by then Deputy 
Prime Minister Therese Coffey, who said 
“Sometimes it can take several hours for a 
patient to get to a hospital and go through the 
diagnostic process but here they are doing a 
‘one-stop shop’.”

The CDC is located close to London’s most 
diverse and deprived communities, which 
have some of the worst public health 
outcomes; those aged under 75 have a 50% 
higher death rate compared to the average 
and Haringey has a 15-year gap in healthy 
life expectancy between the richest and least 
well-off areas. The CDC therefore has the 
potential to impact public health outcomes 
by preventing disease prevalence and 
reducing case mortality by decreasing time 
to diagnosis. 

The first patients were seen within 12 months 
of the successful bid submission and the 
centre is expected to see 300 patients a day, 
increasing the footfall of the centre. Already 
bringing commercial and economic benefits 
to the area, the presence of the CDC in the 
centre reimagines health’s relationship with 
the high street. In addition, modelling of the 
impact suggests there will be significant travel 
time savings of up to 30 minutes for Haringey 
residents, reducing petrol costs during the 
rising cost-of-living crisis. There will also be a 
reduction in carbon footprint as better access 
for local communities will result in shorter 
journeys for service users.

Supporting health and 
wellbeing at The Mall 
Wood Green
With 40% of children in the area suffering 
from period poverty, The Mall Wood Green 
sought to help break the stigma behind 
the subject and launched a first-of-its-kind 
scheme. The scheme was advertised by 
posters in the bathroom facilities, where 
anyone could visit the Guest Lounge to collect 
a ‘package from Florence’ and be given a 
free period pack. Given the necessity of the 
scheme, it was subsequently made permanent 
and free sanitary products were installed in 
the restrooms. Aligning with our ESG goals, 
Wood Green teamed with Scotland-based 
CIC Hey Girls to purchase their products. This 
organisation donates a product to someone in 
need for every product sold, and products are 
certified organic cotton, 100% biodegradable 
and plastic free.

In another example and supporting the health 
and wellbeing of North London residents, The 
Mall Wood Green opened its doors to Wood 
Green CDC in the Summer of 2022. Developed 
in partnership with Whittington Health NHS 
Trust, NHS England has been supported 
with funding for its CDC roll-out, making 
this the first location in a shopping centre in 
the nation.

The CDC offers convenient diagnostic testing, 
improving access to healthcare via a purpose-
built space. 

The community diagnostic programme is 
a high priority for the NHS in tackling the 
backlog of elective care, following Covid-19. 
It was therefore important to deliver 
significant new diagnostic capacity in the very 
short term, and C&R worked in partnership 
with Whittington Health to achieve this in 

8686

Stock code: CALEnhancing education

On average, travel time to our Snozone 
locations takes an hour and forty-five minutes, 
making our community extensive. Snozone 
maintains its status of being an industry 
leader and wholeheartedly supports its large 
community. It has continued supporting the 
school curriculum outside of school term time 
by promoting fundamental elements of ‘good 
citizenship’ with its industry, leading School 
Holiday Camps that offer lessons in signage 
language, conversational Spanish and French 
and a first aid course for children called 
‘Mini Medics’. 

Snozone also assesses the snow sports 
components of GCSE & A-Level PE. We are 
proud to offer a venue where students can 
enhance their education without feeling the 
need to travel to ski resorts abroad, making it 
more affordable for families and decreasing 
travel-related emissions. These efforts have 
contributed to Snozone being recognised for 
the third time as the ‘Best Sporting Venue’ 
for children learning outside the classroom 
at the School Travel Awards, beating 
illustrious nominees including Manchester 
United, Silverstone, The London Stadium, 
Twickenham and The UK Sailing Academy. 
We are also proud to be accredited for both 
the Duke of Edinburgh Bronze Award Scheme 
and the Learning Outside the Classroom 
Quality Badge. 

Supporting local start-ups
Acknowledging the role that we can play in the local economy and beyond, we aim 
to foster an entrepreneurial ecosystem that supports small businesses through 
upskilling, networking and some financial assistance. This creates a space for start-ups 
to flourish while contributing to a diverse offering that’s representative of local needs. 

We believe in offering all members of our communities, despite income status or 
educational background, the chance to provide a better life for their families and 
themselves. We have offered 36 small businesses the chance to have their own space 
in our centres, whether it’s retail, cosmetic, or culinary. We have even seen a few of 
our start-ups grow into multiple locations. 

We opened our first two 
EverySkin clinics with the 
support of C&R. As a new 
business and coming out of 
COVID-19 lockdown, we were 
very fortunate to have C&R’s 
backing and guidance to 
get off the ground, giving us 
the confidence to grow our 
independent business to six 
clinics in less than 12 months!

Bridget Healy 
Co-Owner, EverySkin 

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Community

The completed development will 
result in the creation of around 
350 permanent new jobs in the 
community, with a further 500 local 
jobs and apprenticeships created 
during the construction phases. It is 
estimated that increases in council tax 
and business rates will contribute up 
to £2.5 million to the local economy.

We are creating new places for our 
community residents to live and work, 
with an extended range of shopping 
and leisure facilities for them to 
enjoy. Alongside this, we will deliver 
a redesigned and enhanced public 
space in the current town square, 
creating play spaces, event zones and 
community gardens. The residential 
and commercial proposals have 
been developed using a “fabric first” 
approach through the ‘be Lean’, ‘be 
Clean’, ‘be Green’ energy hierarchy 
in accordance with Greater London 
Authority policy and Waltham Forest 
Local Plan guidelines, embedding 
a range of sustainability measures 
into the design, construction and 
operational stages.

We will continue business as 
usual during the duration of the 
development and maintain the 
running of local initiatives that 
reinforce the centre’s role as a 
community hub through carefully 
designed physical events. At 
17&Central, we put a strong 
emphasis on the retail calendar and 
family events, as well as cultural 
celebrations and collaborations to 
foster participation and diversity. This 
enables us to interact with the village 
and increase foot traffic while forging 
stronger relationships with retail 
customers and guests. 

Developing Walthamstow

CRATE Market Hall
At 17&Central, we are working with 
CRATE Places UK to provide a new 
16,500 sq.ft Market Hall. This space 
will include leisure mini-golf, classes 
like baby yoga and TED talks, evening 
entertainment, seven street-eat 
styled operators, an in-house bar and 
coffee kiosk. 

The space will provide a much-
needed destination for people to 
socialise within the centre, experience 
the leisure offers and a variety of 
cuisines from local small businesses. 
This encourages collaboration, 
facilitates social inclusion and 
unlocks the collective power of 
enterprise to promote growth for 
everyone. The opening will also 
create more jobs within the local 
community and drive visits from 
local neighbourhoods to support 
the growth of the Walthamstow 
community.

Town centre regeneration
2022 represented a milestone year 
for us at 17&Central, Walthamstow, 
with the implementation of the first 
phase of the planning consent we 
secured in 2021. That consent allows 
us to develop and deliver a range 
of mixed-use opportunities over a 
phased programme including:

•  495 Build to Rent residential units 
in the form of two tall towers on a 
standalone site

•  A new step free London 

Underground station entrance 
and ticket hall in the heart of the 
extension

•  A 50,000 sq.ft retail-led commercial 

extension

•  43 low-rise build to sell 

residential units

•  An upgraded public square in the 

heart of the town centre

Delivering sustainable developments 
with social benefits has been at 
the forefront of our design and 
implementation considerations 
throughout the planning process 
and the development has provided 
an opportunity to deliver a range 
of environmental and social 
improvements.

We are pleased to 
continue our relationship 
with Capital & Regional 
as we continue to 
work together to bring 
new jobs, training 
opportunities, and retail 
outlets for people to 
enjoy. The investment 
in Walthamstow town 
centre is a key part 
of our plans to make 
Waltham Forest an even 
better place to live, work, 
and visit. I look forward 
to more successes to 
come over the next 
few years.

Martin Esom 
Chief Executive,  
Walthamstow Forest Council

8888

Stock code: CALMy Mum and Dad took me for my first skiing lesson 
just after my third birthday. Before I was born, I was 
diagnosed with the medical condition Congenital 
Diaphragmatic Hernia (CDH). My parents enrolled 
me in my local Snozone SnoAcademy to help get 
me physically active and to help build up my lung 
capacity. I was a bit worried going out into the 
snow on my own but once I finished my first lesson 
I was hooked! I’ve loved it ever since. I did my first 
race in the SnoAcademy, I was nervous at first 
but when it started, I just tried to ski quickly and 
smoothly and I won my age group!

Olivia 
6 years old, This Girl Can

Tackling the cost-of-living crisis:
Playing a large role in our communities, we recognise 
the hardships affecting vulnerable guests and we feel 
it is our responsibility to provide support to them through 
social challenges. 

In July, 17&Central hosted a series of Sell or Swap events in an empty 
storefront. As a way to relieve some economic stress, this was an 
opportunity for customers to donate, trade, sell or repair clothing and 
household items. 

Our centres also held Beat the Bills events. Partnering with different 
community groups, we were able to provide this educational 
campaign, offering our guests advice and guidance on financial 
planning and additional support in the local area. 

In addition, our Retail Trust membership offers retail staff access to 
discount vouchers for over 150 retailers, including supermarkets, 
hoping to relieve some of their financial stress. 

With the UK facing ongoing challenges from the cost of 
living and climate crises, this project is about bringing 
people together and creating a new community around 
saving carbon and cutting costs at the same time. We 
want to help residents share, reuse, repair and recycle, 
to show that saving the planet and saving money can 
be done together and shouldn’t be seen in opposition.

Stella Creasy 
MP for Walthamstow 

Inclusive spaces
We ensure our assets provide a 
welcoming and safe experience for 
all visitors. For example, Snozone 
provides the only self-operated 
indoor disability snow school in 
Europe, with all venues fitted with 
accessibility in mind. As an accredited 
Disability Confident Employer, 40% 
of instructors are trained in adaptive 
coaching. Our inclusive staff training 
allowed us to proudly offer over 1,000 
disability and adaptive lessons for 
the first time this year. Sign language 
lessons are also provided as part 
of our industry-leading education@
snozone holiday camps, and our 
partnership with This Girl Can (see 
page 80 for more information) offered 
over 400 women and girls snow 
sport introductions on International 
Woman’s Day, free of charge.

Across our shopping centres, we have 
increased our inclusivity efforts and 
established new initiatives for guests 
with disabilities: 

•  Providing an immersive experience: 
At The Marlowes, Hemel, Electric 
Umbrella opened its first storefront, 
the Emporium. The Emporium 
provides an immersive experience 
to learning disabled people, giving 
them the opportunity to work 
with professional musicians. The 
location also features a wide variety 
of musical instruments available 
for purchase and workshops where 
donated musical instruments 
can be repaired, reimagined and 
serviced.

•  Introducing Quiet Hour: We 

introduced Quiet Hour, a more 
subdued period, designed to 
make the shopping experience 
less daunting for those who can 
find loud noises and bright lights 
overwhelming. During Quiet Hour 
there is dimmed lighting, no music 
playing and no PA announcements. 
To enhance the guest experience, 
sensory backpacks, including ear 
protectors and sensory toys, are 
offered to those who are sensitive 
in public environments. 

•  Creating awareness: The centres 

have made changes to their 
disability labels to recognise that 
not all disabilities are visible and to 
remind us that we need to be more 
considerate and compassionate. 

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1. Governance
1a. The Board’s oversight of climate-related 
risks and opportunities
The Board has ultimate responsibility for overseeing risk management 
and internal control processes, including assessing the Group’s 
principal risks and setting its risk appetite via a biannual risk review. 
The Board has fundamental oversight of wider sustainability 
matters, including our ESG strategy and targets of its three pillars: 
Environmental Sustainability, People and Community. Climate-related 
risks have been identified as a principal risk to the business and are 
therefore directly overseen by the Board. With climate-related risk 
identified as a principal risk, the risk is actively monitored at all levels 
of the organisation with updates provided to the Board on at least 
a biannual basis as part of the risk review and more often on an 
ad-hoc basis. In collaboration with other board - and management-
level committees the Board then determines necessary risk 
mitigation actions. 

The Audit Committee supports the Board in the management of 
principal risks. The committee meets twice a year to review the 
effectiveness of the overall risk management strategy and reviews 
the principal risks across the Risk Matrix, including the climate-related 
principal risk.

The ESG Committee has more specific responsibilities for managing 
wider sustainability matters, including developing and reviewing the 
Group’s ESG strategy, of which climate risk management is a key 
component. The ESG Committee provides quarterly updates to the 
Board and Audit Committee on the ESG strategy, targets and ensuring 
that any material climate-driven macroeconomic, financial and 
regulatory market changes are escalated and integrated into strategic 
decision-making.

Lawrence Hutchings
Chief Executive

As part of our commitment to a leading 
sustainable business, we are dedicated 
to proactively managing our climate-
related risks and publicly reporting 
climate-related financial information to 
our stakeholders. 

Here we disclose the climate-related 
risks we have identified to the business 
and set out our overarching risk 
management approach in line with 
the recommendations of the Task 
Force on Climate-related Financial 
Disclosures (TCFD). In accordance 
with LSE Listing Rules published by 
the FCA in 2022, and in line with the 
Recommendations of TCFD dated June 
2017, this report complies with 10 of 
the 11 TCFD recommendations and 
recommended disclosures. 

We have not reported our current 
year Scope 3 emissions under 
Recommendation 4 (Metrics & Targets 
b) Disclose Scope 1, Scope 2 and, if 
appropriate, Scope 3 greenhouse gas 
(GHG) emissions and the related risks). 
Due to limited improvement in data 
availability since the recent publication 
of our net zero carbon pathway, we 
have decided not to include updated 
Scope 3 emissions data in these 
disclosures. We, therefore, consider 
ourselves to only achieve partial 
compliance with this TCFD requirement 
at this stage. During 2023, we will 
focus on improving our occupier data 
collection to enable disclosure in our 
2023 Annual Report.

Lawrence Hutchings 
Chief Executive

9090

Stock code: CALTCFD Disclosure

1. Governance

1b. Management’s role in 
assessing and managing 
climate-related risks and 
opportunities
The Senior Leadership Team (SLT) is 
responsible for the day-to-day operational 
application of the risk management strategy, 
including climate risk management. The SLT 
supports the Board, Audit Committee and 
ESG Committee in identifying and evaluating 
principal risks and is directly responsible for 
overseeing the climate-related principal risk. 
The SLT meet weekly to discuss principal risks 
and escalate material issues to the Board and 
relevant committees. Additionally, Lawrence 
Hutchings, CEO, Sara Jennings, Director 
of Operations and Guest Experience for 
shopping centres, and Nick Phillips, Managing 
Director Snozone, sit on both the ESG 
Committee and SLT, ensuring that climate-
related risks are assessed and managed 
throughout all levels of the organisation. 
The SLT has worked with the ESG committee 
to conduct workshops to improve climate 
risk awareness and knowledge throughout 
all levels of the business. The SLT is also 
responsible for reviewing whether acquisitions 
and divestments align with our ESG strategy 
and go ahead on a deal-by-deal basis. 

Our newly formed Net Zero Carbon 
Committee is responsible for monitoring and 
managing our net zero carbon pathway and 
the Net Zero Carbon Committee Wheel of 
Delivery (see the environmental sustainability 
section for more information). This includes 
responsibility over managing net zero carbon 
interventions and occupier engagement, as 
well as our climate adaptation plan that we 
are planning on developing moving forward.

Operational Management is responsible 
for the implementation and maintenance 
of climate risk mitigation and adaptation 
measures, as well as the identification of 
climate-related risks at the asset level. Weekly 
calls with representatives of the SLT and 
Operational Management ensure that the 
SLT is aware of risk impacts identified at the 
operational level, which are then assessed 
and escalated to the Board and Audit and 
ESG Committee, as necessary. 

More detail on our governance structures 
can be found under our Risk Management 
Approach. 

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportTCFD Disclosure CONTINUED
2. Strategy
2a. Climate-related risks and 
opportunities identified over the 
short, medium, and long-term
We recognise that climate-related risks materialise 
over the medium to longer-term and that the assets we 
acquire and occupy now will still be here far in the future. 
Without appropriate risk management, these risks could 
have severe financial and reputational implications. As 
such, we conducted a climate risk assessment across 
the two climate scenarios RCP 4.5 and RCP 8.5 by the 
Intergovernmental Panel on Climate Change (IPCC) to 
identify the top climate-related risks to our business over 
the short term (2020-2029), medium term (2030-3039) and 
long term (>2040), as well as assess their implications and 
the necessary actions to manage them. The time horizons 
were set to align with our 2040 net zero carbon target, as 
well as capture a range of physical and transition climate-
related risks that are expected to materialise near and 
long term. 

The climate risk assessment covered a broad range of 
climate-related risks, selected as appropriate to the 
geography of our assets and the asset types in scope, 
across the decades 2020-2029, 2030-2039 and 2040-
2049 and across two climate scenarios. Through a 
rigorous business and portfolio climate risk assessment 
process, we identified the top 10 climate-related risks 
and opportunities to our business and portfolio across 
each time horizon. We undertook portfolio modelling 
to quantify potential financial losses and savings from a 
range of climate-related risks and opportunities, including 
physical risks such as flooding, heat stress and drought 
and transition risks, such as market, legal, reputation and 

Climate-related risk matrix

technology risks, across RCP 4.5 and RCP 8.5 emissions 
scenarios. This assessment identified the risk profiles of 
our assets and the most at-risk assets, allowing us to make 
strategic decisions on where to focus mitigation actions 
and harness opportunities. 

The business level assessment qualitatively assessed 
the significance and likelihood of a range of physical and 
transition climate-related risks from a scale of 1-5, taking 
into consideration the financial losses modelled in the 
quantitative portfolio modelling. The significance was 
assessed based on the level of disruption, financial impact 
and ease/cost of mitigation of the risk. The range was from 
minimal or no impact to catastrophic impact threatening 
the future of the business. The likelihood was assessed 
based on the probability, frequency, duration of impact 
and speed at which the risk materialises. This provides 
an overall likelihood which ranges from risks with a short 
duration that materialise slowly to risk at a high frequency 
and duration that persist over a long period of time.

The top 10 risks identified in the assessment have been 
deemed material to the business and have been adopted 
in the following designated climate-related risk matrix 
which informs the climate-related principal risk. The 
climate-related risk matrix is managed and overseen by 
the SLT on an ongoing basis and had been integrated into 
our risk management and biannual risk review process 
under the climate-related principal risk. The SLT also works 
with Operational Management who identify the impacts of 
climate-related risks at the site level to inform the climate-
related principal risk.

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Likelihood

Short term (2020-2029)
1  Energy decarbonisation and technology

2  Financial market uncertainty

3  Increased regulation

4  Shifting market and occupier expectation

Medium term (2030-2039)
5  Insurance challengnges

6  Supply chain and resources

7  Flooding

8  Storm damage

Long term (>2040)
9  Water stress and drought

10  Heat stress

9292

Stock code: CALPhysical and transition climate-related risks:

Time horizon

Risk

Risk description

Risk impacts

Mitigating controls

1 Energy 

decarbonisation 
and technology

2 Financial 
market 
uncertainty

3 Increased 
regulation

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4 Shifting market 
and occupier 
expectation

The decarbonisation 
pathway demands a 
shift from fossil fuels 
to renewables. This will 
stimulate low carbon 
technological solutions. 
Existing buildings 
must adapt using 
these technologies to 
meet energy efficiency 
targets and reduce 
rising operational costs 
caused by changing 
seasonal patterns and 
carbon taxes.

Sustained damage from 
climate-related physical 
impacts or persistent 
transition-related 
market movements 
impact macroeconomic
conditions and threaten 
the ability of firms to 
produce goods and 
services.

Policy mandates 
existing building stock 
and developments 
improve efficiencies and 
operational practices 
and embed climate 
resilience onsite.

Markets shift to meet 
growing demand 
for low or net zero 
carbon assets with 
onsite climate 
resilience embedded. 
Demand may also 
shift away from 
certain geographies or 
sectors, while changing 
consumer preferences 
could create tenant risk.

•  Capex to implement low 

carbon technologies

•  Increased operational 

costs, including impacts 
from increased cost 
of carbon

•  Heightened tenant 

default risk due to higher 
operating costs causing 
loss of income

•  Reduced asset value for 
poorly performing assets

•  Increased cost of 

financial capital for high 
carbon assets

•  Rise in interest rates and 
a decrease in economic 
growth leading to an 
increase in cost of financial 
capital

•  Less market liquidity 

contributing to reduced 
transactional and 
development activity

•  Economic downturn 

reducing rental income 
and asset value and 
increasing tenancy risk

•  Capex cost to meet new 

standards

•  Potential stranded 

asset risk and increased 
void periods for non-
compliance

•  Reduced asset values, 
‘brown discount’ or 
reduced occupier demand

•  Decreased demand for 

inefficient assets leading 
to lower rental and asset 
values 

•  Stranded asset risk 

for assets in high-risk 
geographies

•  Tenant default risk for 
occupiers in carbon 
intensive sectors

Implementing net zero carbon 
pathway interventions, including 
securing high-quality renewable 
energy, and improving the 
energy efficiency of assets. This 
is supported by our Planned 
Preventative Maintenance (PPM) 
at the centre level for improving 
plant and equipment.

Conducting regular market 
reviews of the retail 
environment, property values 
and comparable transactions to 
respond to any changes in the 
market.

Continuously monitoring the 
UK’s EPC regulation road map 
and are prepared to adapt our 
improvement plans within the 
required timescales. Our 10-
year PPM has been designed to 
account for upcoming increases 
in regulation.

As a retail business, we are 
continuously monitoring the 
demands of our customers. We 
engage with the Building Better 
Partnership (BBP) to share best 
practice and establish how the 
industry will respond to occupier 
expectations. We continue 
to share our net zero carbon 
pathway successes and further 
implementation of green lease 
requirements.

KEY

 Transition risks

 Physical risks

9393

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic Report 
 
TCFD Disclosure CONTINUED
2. Strategy

Time horizon

Risk

Risk description

Risk impacts

Mitigating controls

5 Insurance 
challenges

6 Supply chain 
and resources

7 Flooding

The physical impacts 
of climate change are 
extensive and cause the 
insurance industry to 
reassess premiums or 
withdraw cover.

Physical climate 
impacts can cause 
widespread disruption 
to production within 
supply chains and cause 
resource prices to rise.

Increased duration 
and intensity of 
precipitation, snow 
melt, and rising sea 
levels will exacerbate 
fluvial (river), pluvial 
(surface water) and 
coastal flooding.

•  Rise in insurance 

premiums or difficulty in 
securing insurance for 
vulnerable assets 

•  Stranded asset risk and 
reduced asset values for 
uninsurable assets

•  Higher construction and 

procurement costs

•  Business disruption 

causing loss of income

•  Repair costs and loss of 

access impacting revenues 
in a flood event

•  Capex to install flood 
defence measures 

•  Reductions in regional 
investment and footfall 

•  Decline in asset value or 

stranded asset risk

8 Storm damage

9 Water stress 
and drought

•  Capex to install adaptation 
measures and clean-up 
costs in a storm event

•  Decline in asset value or 

stranded asset risk

•  Increased operational costs

•  Capex to improve 

efficiency

•  Reduced asset values for 

inefficient assets

Meteorological 
phenomena are 
becoming more 
frequent. Impacts arise 
from storms and heavy 
wind, exacerbated 
by changes to sea 
temperatures and 
seasonal patterns.

Water becomes 
increasingly scarce, 
with supply unable 
to meet demand. As 
temperatures rise, 
average drought lengths 
could increase, with 
implications on water 
costs, supply chains and 
public health.

10 Heat stress

Rising mean 
temperatures and 
extreme temperature 
highs put pressure 
on both people and 
infrastructure.

•  Degradation of plant and 
equipment leading to 
increased energy demand 
and capex associated with 
replacement

•  Increased operational costs

•  Interrupted business 

operations and reduced 
workforce productivity

•  Negative health and 
wellbeing impacts, 
which can also lead to 
reputational risks

•  Reduced tenant demand 
for space without energy 
efficient cooling and/or 
ventilation

Conduct annual insurance 
inspections to understand 
current insurance statuses and 
review whether more beneficial 
terms can be secured.

As a retail business, we monitor 
the market and impacts on 
consumer confidence and 
product availability, including 
climate-related impacts.

Our PPM at the centre level 
ensures proactive maintenance 
to protect infrastructure under 
which flood preventive measures 
are monitored. Additionally, 
we monitor weather forecasts 
and latest research to identify 
changes in risk. We are also 
working with the local authorities 
and water boards to support 
the flood resilience of the local 
infrastructure plan and the 
implementation of preventative 
measures.

Our PPM at the centre level 
ensures proactive maintenance 
to protect infrastructure from 
storm damage. As with flooding, 
we monitor weather forecasts 
to prepare for storm events 
and have started to implement 
weather-related emergency 
plans.

Our PPM at centre level ensures 
proactive maintenance to 
maintain and apply water-saving 
initiatives. We also monitor 
the local water board drought 
plans at each centre to better 
understand the drought risk for 
each site area.

Interventions planned under 
our net zero carbon pathway, 
supported by our 10-year PPM, 
will help improve the operational 
efficiency of our assets and 
reduce the vulnerability of our 
sites to heat stress implications. 
We actively monitor heat stress 
control measures, including:

•  Significant changes in ambient 

temperature

•  Air pollution

•  Ultraviolet exposure

•  Extreme weather

•  Changes in the built 

environment

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9494

Stock code: CAL 
 
 
 
Additionally, we have identified opportunities that we 
can leverage to deliver outstanding climate-related 
performance to our occupiers and guests. These include 
proactive investment in low-carbon technologies and 
climate adaptation measures to secure long-term 
cost savings, achieve our net zero carbon ambitions, 
improve brand reputation, increase footfall, and attract 
premium occupiers.

2b. Impact of climate-related risks and 
opportunities on the organisation’s 
businesses, strategy, and financial 
planning
Climate-related risks have been embedded into our 
business strategy as a component of the environmental 
sustainability pillar of our ESG strategy. Energy, water, 
and carbon efficiency opportunities as well as other 
climate resilience measures are identified within the 
business planning process alongside all other business 
planning items.

Climate-related risks inform our financial planning and 
investment strategy. Throughout the acquisition process, 
we undertake surveys to assess the carbon performance 
and climate resilience of sites and the capex necessary 
to align sites with our net zero carbon pathway and 
climate risk management approach. This helps us identify 
and implement opportunities to enhance our net zero 
carbon readiness and make conscious investment 
decisions. We are currently in the process of enhancing 
our pre-acquisition sustainability due diligence through 
a sustainability acquisition investment checklist. This 
will extend our minimum performance standards and 
investment decisions thresholds to EPC performance, 
net zero carbon operational performance in line with 
CRREM stranding year, potential for onsite renewables, 
climate risk resilience of building characteristics and the 
vulnerability of the location, and to occupiers and their 
onsite activities. 

Refurbishments provide an opportunity to undertake 
climate resilience and net zero carbon upgrades. We 
have embedded climate adaptation solutions into our 
refurbishment process and seek to deploy energy 

efficiency upgrades across each stage of the property life 
cycle. Net zero carbon upgrades and maintenance costs 
associated with climate-related risks, such as maintaining 
ambient temperatures in centres, ensuring adequate 
drainage and repairs from climate-related damages, 
are priced into the service charge budget (PPM) for 
each shopping centre. Additionally, under our Net Zero 
Carbon Committee Wheel of Delivery, we are committed 
to developing an interventions capex plan and TCFD 
audits to further support our decarbonisation and climate 
adaptation efforts.

2c. Resilience of the organisation’s 
strategy, taking into consideration 
different climate-related scenarios, 
including a 2°C or lower scenario
Having conducted a climate risk assessment, we 
understand the material climate-related risks to our 
business and the vulnerability of our assets and business 
structure across the IPCC’s RCP 4.5 and RCP 8.5 climate 
scenarios and how to effectively manage respective risks 
and opportunities going forward. These insights have 
already fed into our strategy and decision-making and 
we are rolling out new management, mitigation, and 
adaptation measures to improve our resilience.

RCP 4.5 and RCP 8.5 have been determined as the climate 
scenario for our assessment, as they cover a range of 
likely emissions scenarios and associated risks. The RCP 
4.5 climate scenario is characterised by significant policy 
action and market forces to decarbonise and meet the 
Paris Agreement. Capital & Regional’s resilience against 
risks associated with the RCP 4.5 climate scenario (low 
emissions) is being secured by our NZC pathway and 
related activities described in TCFD Recommended 
Disclosure – Strategy a). The RCP 8.5 scenario is 
characterised by significant changes in weather patterns 
and severe physical risks. Our resilience against risks 
associated with the RCP 8.5 climate scenario (worst case, 
high emissions) is currently secured by our PPM at centre 
level and our proactive approach to assessing risks. 
Additional climate adaptation plans and measures are 
under consideration.

Climate scenarios

Scenario

Scenario 1: 
RCP 4.5

Average 
temperature rise

1.7 – 3.2°C by 
2100

Transition

Impact

Lower emissions scenario where there is 
increasing policy action to meet the Paris 
Agreement. Transition risks dominate.

Scenario 2: 
RCP 8.5

3.2 – 5.4°C by 
2100

Higher emissions, business-as-usual 
scenario where policy action is negligible 
and warming rises drastically. Physical 
risks dominate.

Economic: substantial regulatory and 
market pressure to decarbonise and 
associated costs to meet these demands.
Environmental: Less physical risk, although 
ca. 2°C warming still presents substantial 
physical climate risks.

Economic: Permanently stunted GDP 
growth and severe economic and social 
shifts. 
Environmental: Chronic changes to 
weather patterns and ecosystems causing 
severe impacts on a global scale.

9595

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportTCFD Disclosure CONTINUED
3. Risk Management
3a. Describe the 
organisation’s processes for 
identifying and assessing 
climate-related risks
Our two-pronged approach to a climate risk 
assessment which includes both the business 
and portfolio has enabled us to identify 
material climate-related risks, by assessing 
their potential significance and likelihood, 
relative to each other. These results have 
been integrated into a climate-related risk 
matrix which underpins the single risk issue 
of climate-related risks, which individually is 
recognised as a principal risk and therefore 
embedded into our risk management and 
decision-making processes. Climate-related 
risks are informally reviewed on an ongoing 
basis by the SLT and formally presented to the 
Board as part of the biannual risk review. The 
SLT also works closely with the Operational 
Teams to remain aware of any significant risk 
impacts at the site-level. Moving forward, the 
Group has committed to reporting against 
TCFD annually and regularly conducting 
climate risk assessments. As described above 
and throughout our TCFD disclosure, these 
may occur in the form of qualitative literature 
reviews and quantitative portfolio modelling, 
based on latest geospatial and local climate 
and vulnerability data, particularly in the event 
of material changes to the business and/or 
assets in our portfolio.

We have also implemented the following 
solutions to actively manage climate-related 
risks at the asset level:

•  Further installation of LED lighting and 

PIR sensors

•  Sourced 100% of electricity from 

renewable sources

•  Increased climate risk awareness for all 

operational teams, focusing on preparing 
response plans for extreme weather events

•  Significant investment into new blast 

cooler and glycol liquid piping at Snozone 
Milton Keynes 

•  Installed over 1,000 solar panels to the roof 

at Snozone Madrid

Further information on activities completed 
in 2022 can be found in the environmental 
sustainability section of the report.

3c. Describe how processes 
for identifying, assessing, and 
managing climate-related 
risks are integrated into the 
organisation’s overall risk 
management
A range of climate-related risks have been 
fully integrated into our risk management 
framework. As of last year, climate-related 
risk has been identified as a principal risk to 
the business and forms an integral part of 
the Group’s biannual risk review. The climate-
related principal risk is underpinned by a 
separate climate-related risk matrix, where 
material climate risks have been assessed and 
ranked via a rigorous climate risk assessment 
(see TCFD Recommended Disclosure – 
Strategy a)). The climate-related risk matrix 
is managed, overseen and regularly updated 
by the SLT, of which members of the 
ESG Committee and Board are members 
of (see TCFD Recommended Disclosure – 
Governance).

3b. Describe the 
organisation’s processes for 
managing climate-related 
risks
A risk review is conducted twice a year by the 
Group’s Board, Audit Committee and SLT to 
ensure that the Group remains abreast of 
identified and emerging risks. Throughout 
the risk review, principal risks are ranked 
by significance and likelihood across low, 
medium, and high levels in a risk matrix, 
and individual responsibility and mitigating 
controls are determined. Climate-related risks 
are also managed via a separate climate-
related risk matrix underpinning the climate-
related principal risk (see TCFD Recommended 
Disclosure – Strategy a) for more detail).

In addition to the mitigating controls 
described in the TCFD Recommended 
Disclosure section – Strategy a) & b), we 
have scaled up our green lease clauses and 
are engaging with occupiers to improve 
their energy efficiency and data sharing to 
enhance our ability to manage risks in tenant-
controlled spaces. 

9696

Stock code: CAL4. Metrics and Targets

4a. Disclose the metrics used by the 
organisation to assess climate-related 
risks and opportunities in line with its 
strategy and risk management process
We publicly report on our environmental performance 
and use a range of metrics to assess our resource 
consumption, energy, and carbon emissions and 
determine our exposure to climate-related risks. 
These include:

•  Scope 1, 2 and 3 emissions in tCO2e, including GHG 
intensity from building energy (kgCO2e/m²/year), 
calculated using internal data and emissions factors 
from the UK Government’s GHG Conversion Factors for 
Company Reporting 2020

•  Electricity consumption in kWh, including energy 

intensity in kWh/m²/year, monitored monthly and 
reported per asset

•  Water consumption, including occupier water 

consumption in m3/year

•  Waste disposal in tonnes, split into landfill, incineration, 

recovery recycling and anaerobic digestion in 
metric tonnes

•  Onsite renewable energy generation as a percentage of 

total energy consumption

•  High quality renewable energy procurement as a 

percentage of total energy consumption

•  Embodied carbon intensity in tCO2e/m2 GIA for 

refurbishments, developments and fit-outs

•  Total portfolio embodied carbon in tCO2e
•  Offset residual carbon emissions in tCO2e
•  EPC ratings and building certifications as a holistic 

indicator of the portfolio’s performance 

Corporate Accounting and Reporting Standard.  
In 2022, we published our net zero carbon pathway 
document (available here), in which we disclosed our 
2019 baseline Scope 1, 2, and 3 GHG emissions. Our 
most material Scope 3 emissions, associated with 
occupier energy consumption, were based predominately 
on estimations. Due to limited improvement in data 
availability since the recent publication of our net zero 
carbon pathway, we have decided not to include updated 
Scope 3 emissions data in these disclosures. During 2023, 
we will focus on improving our occupier data collection to 
enable disclosure in our 2023 Annual Report.

4c. Describe the targets used by the 
organisation to manage climate-
related risks and opportunities and 
performance against targets
For our shopping centres and Snozone venues, we have 
set the target of reaching net zero carbon by 2040 and 
have developed a net zero carbon pathway formulating 
energy efficiency measures and targets based on the 
Carbon Risk Real Estate Monitor (CRREM) 1.5°C Global 
Pathway for the shopping centres with a separate 
strategy for the Snozone venues. The Snozone venues 
have a five-year capital plan to significantly reduce 
their carbon footprint with new equipment and off-
setting initiatives. We have set short- and medium-term 
targets for embodied carbon, operational carbon, onsite 
renewable generation, renewable energy procurement, 
carbon offsetting and third-party verification across our 
operations, refurbishments, and acquisitions processes 
to reach our net zero commitment and mitigate transition 
climate-related risks. More detail on these targets and 
our progress against them is available throughout the 
environmental sustainability section of the report. 

4b. Disclose Scope 1, Scope 2 and, if 
appropriate, Scope 3 greenhouse gas 
(GHG) emissions and the related risks
We report our Scope 1 and 2 GHG emissions in our SECR 
and EPRA disclosure available on pages 70–76. These have 
been calculated and reported in line with the GHG Protocol 

To increase accountability and culturally embed climate 
risk management throughout the organisation we have 
set remuneration-linked annual objectives for energy and 
carbon performance, environmental data collection, tenant 
engagement and implementing internal risk management 
and control processes for all our employees across all 
levels of our business in our corporate ESG objectives 
2023. Key climate-related objectives include:

Level

Climate-related Target(s)

Board and SLT

•  Establish an internal carbon pricing system to dedicate funding for ESG related initiatives

•  Reduce total energy consumption by 5% on 2022 and 10% on 2019 outturn

•  Ensure compliance with all sustainability regulations and new technology trends

Commercial team

•  Obtain at least 20% of retailers’ energy performance data across the portfolio by year end

•  Establish an EPC management plan to future proof against incoming legislation, where the 

minimum EPC rating will increase to a C by 2027 and B by 2030

Investment team

•  Perform newly developed pre-acquisition sustainability due diligence for all new acquisitions

Operational 
management

•  Provide 100% of actual Scope 1 and 2 emissions data covering energy, water, waste, and fugitive 

emissions 

•  Increase proportion of energy data covering occupied spaces to improve Scope 3 data coverage

9797

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Strategic ReportGovernance Report
Contents

Governance Report

100 Chair's Introduction to Governance
101 Board of Directors
103 Senior Leadership Team
104 Compliance statement
105 Board Leadership & Company Purpose
106 Division of Responsibilities
110 Composition, Succession and Evaluation
112 Nomination Committee Report
114 Audit, Risk and Internal Control
120 Directors' Remuneration
122 Directors' Remuneration Policy
129 Directors' Remuneration Report
138 Directors' Report
142 Directors' Responsibilities Statement
143 Independent Auditor's Report

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Stock code: CAL

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

9999

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceChair’s introduction to governance

I am pleased to present  
Capital & Regional’s corporate 
governance report for 2022. 

David Hunter
Chairman

The primary focus of C&R in 2022 was in navigating the 
operational recovery of the business from the Covid-19 
pandemic, advancing the Group’s ESG agenda and resolving the 
position of the Group’s other loan facilities following on from 
the successful recapitalisation and restructuring of the Group’s 
largest loan facility in November 2021.

The Board remains committed to high 
standards of corporate governance, which 
it considers to be critical to effective 
management and to maintaining investor 
confidence. I am satisfied that our approach, 
as embedded throughout our business, 
delivers this and will continue to evolve and 
improve to keep pace with changes in best 
practice and regulation.

David Hunter 
Chairman

The Board’s activities during the year have 
reflected this, with meetings focussed 
on transactional activity and updates on 
operational progress and sustainability 
initiatives.

The composition of the Board, in terms of 
diversity and tenure, has been considered by 
the Nomination Committee during the year. 
The Committee is cognisant of the diversity 
targets set by the Financial Conduct Authority 
in the changes to the Listing Rules announced 
in April 2022 and will work with management 
to address the other requirements and 
recommendations set out in the new rules 
and related guidance. The Committee is also 
focused on succession planning in respect of 
those Non-Executive Directors who will be due 
to retire in 2024 and 2025. 

The Board 
remains 
committed 
to high 
standards 
of corporate 
governance.

David Hunter 
Chairman

100100

Stock code: CALBoard of Directors

Committee membership 

Executive Directors

Non-executive Directors

A  Audit Committee

E  ESG Committee

N  Nomination Committee

R  Remuneration Committee

 Chair of Committee

 Senior Independent  
Director

*Independent (as per the UK 
Corporate Governance Code).

Lawrence Hutchings 
Chief Executive 

David Hunter 
Chairman of the Board

Committee membership  E

Committee membership  N

Appointed 2017 
Relevant skills and experience
Lawrence joined the Group in 2017 
following four years at Blackstone in 
Australia, two as Managing Director, 
and has over 20 years' experience in the 
property industry. Prior to Blackstone, 
Lawrence was at Hammerson plc for 
four years, the last three as Managing 
Director - UK Retail, before which he 
spent almost seven years at Henderson 
Global Investors.

External appointments
•  None

Appointed 2020 
Relevant skills and experience
David has many years’ experience in UK and 
international real estate markets, including 
15 years as an independent adviser and 
professional non-executive director. His current 
roles include as Chairman at Custodian REIT Plc 
and DAR Global plc. His background includes 
previous board level positions in the UK and 
overseas. He is a Senior Adviser to ICG Real 
Estate, a leading real estate debt fund manager. 
Prior to 2005, David was Managing Director of 
Aberdeen Property Investors and in 2004 he was 
President of the British Property Federation.

External appointments
•  DAR Global plc (Chairman)
•  Custodian REIT plc (Chairman) 
•  ICG-Longbow (Senior Adviser) 

Stuart Wetherly 
Group Finance Director
and Company Secretary

Ian Krieger 
Non-Executive* 

Appointed 2019 
Relevant skills and experience
Stuart joined Capital & Regional as 
Group Financial Controller in October 
2012, and was additionally appointed 
Company Secretary in April 2013. He 
was appointed Group Finance Director 
in March 2019. Prior to joining Capital 
& Regional, Stuart spent 12 years at 
Deloitte in London where he qualified 
as a Chartered Accountant. Stuart 
also worked in a group finance role at 
Johnson Matthey plc.

External appointments
•  None

Committee membership  A   N   R  

Appointed 2014 
Relevant skills and experience
Ian is the Audit Committee Chairman 
and Senior Independent Director at both 
Safestore Holdings plc and Primary Health 
Properties PLC. Aside from his Non-Executive 
Director experience; Ian also brings extensive 
financial expertise from having previously 
been a senior partner and vice-chairman at 
Deloitte until his retirement in 2012.

External appointments
•  Safestore Holdings plc (Audit Committee 

Chair, Senior Independent Director)

•  Primary Health Properties plc (Audit 

Committee Chair, Senior Independent 
Director)

101
101

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Governance 
 
 
Board of Directors

Non-executive Directors

Norbert Sasse 
Non-Executive

Panico Theocharides 
Non-Executive

Appointed 2019

Relevant skills and experience
Norbert is the Group Chief Executive 
Officer of Growthpoint Properties Limited. 
He holds a BCom and Honours Degree in 
Accounting from Rand Afrikaans University 
and is a Chartered Accountant. Norbert has 
25 years’ experience in corporate finance, 
funds management and all aspects of 
listed property, as well as equity and debt 
capital market experience. He is a director 
of all major Growthpoint subsidiaries and 
investments in South Africa, Australia and 
the United Kingdom.

External appointments
•  Growthpoint Properties Limited

•  Growthpoint Properties Australia Limited

•  Globalworth Real Estate Investments 

Limited

Appointed 2023
Relevant skills and experience
Panico joined Growthpoint in February 2023 
as Group: Head of Investments. Panico has 
over 20 years’ experience in the real estate, 
advisory and investment banking industries. 
Prior to joining Growthpoint Panico worked 
for five years as an independent property 
advisor and previously was Head of Property 
Advisory, Corporate Finance at Investec in 
South Africa. Before that Panico was the Joint 
Chief Executive Officer of Annuity Properties 
Limited, a South African focused REIT that was 
listed on the Johannesburg Stock Exchange.

External appointments
•  Growthpoint Properties Australia Limited

•  Globalworth Real Estate Investments 

Limited

Committee membership 

A  Audit Committee

E  ESG Committee

N  Nomination Committee

R  Remuneration Committee

 Chair of Committee

Board Diversity

Board composition 
(number of Directors)

1

2

2

3

Chairman
Executive Directors
Independent Non-Executive Directors
Non-Executive Directors
(not independent)

Board gender split (%)

25%

Katie Wadey 
Non-Executive* 

Laura Whyte 
Non-Executive

Committee membership  A   E   R

Committee membership  A   E   N   R

Appointed 2020
Relevant skills and experience
Katie is the Chief Product and Commercial 
Officer at Simplyhealth. Katie has over 
20 years of multi-industry experience 
across a range of customer and commercial 
functions and has held senior roles at 
blue chip consumer facing organisations 
including BT, LV=, Tesco, British Gas and 
Aviva. Katie is also a Trustee of Onside 
Youth Zones and Transform Housing 
and Support.

Appointed 2020
Relevant skills and experience
Laura had a long and successful career with 
John Lewis Partnership where she served on 
the Management Board for over ten years, 
firstly as Registrar and latterly as HR Director. 
Laura is also a Non-Executive Director and 
Chair of the Remuneration Committee at 
Macfarlane Group PLC, and a Non-Executive 
Director of the British Horseracing Authority. 
She is a Trustee of The Old Royal Naval 
College, Greenwich. 

External appointments
•  Hammersmith & Fulham Youth Zone 

External appointments
•  Macfarlane Group PLC

•  Transform Housing and Support (Trustee)

•  British Horseracing Authority

•  Mindmasters Group Limited

•  The Old Royal Naval College, Greenwich 

(Trustee)

75%

Male
Female

Board tenure 
(number of Directors)

4

2

2

1 - 3 years
3 - 6 years
6 - 9 years

102102

Stock code: CAL 
 
Senior Leadership Team

Lawrence Hutchings 
Chief Executive

Frankie Chrysanthou 
Commercial Director

James Ryman 
Investment Director

Frankie joined C&R in 2022 bringing 
more than 20 years of experience 
across commercial leasing and 
business planning and performance. 
Her most recent roles were with 
leading flexible workspace providers 
IWG and Landmark Space. As 
Commercial Director, Frankie 
supports our community strategy 
and is responsible for directing 
the leasing team, CML and temp 
lettings to drive new retail deals 
and execute innovative asset 
management strategies to optimise 
the use of space across our shopping 
centre portfolio.

James joined Capital & Regional in 
2007 and prior to that qualified as a 
Chartered Surveyor at Donaldsons 
Chartered Surveyors where he spent 
13 years specialising in all aspects of 
shopping centre asset management, 
latterly running the Retail Asset 
Management team. As Investment 
Director, James is responsible for 
driving investment performance from 
our shopping centre portfolio.

Stuart Wetherly 
Group Finance Director
and Company Secretary

Sara Jennings 
Director of Operations 
& Guest Experience

Nick Phillips 
Managing Director, 
Snozone

Sara began her retail career 
working for House of Fraser in Store 
Management before joining C&R 
in 2001. She has held a number of 
positions within C&R before taking on 
the role of Director of Operations & 
Guest Experience. Sara is responsible 
for the day to day management of 
the Group’s shopping centres and 
leads the integration process of 
new acquisitions.

Nick joined C&R in 2012 as Snozone’s 
Managing Director. Nick started 
his career with Aldi, joining them 
in their embryonic stages in the UK 
as a regional New Store Openings 
Manager in the northwest. He 
then went on to hold a number of 
positions with Lidl and Whitbread 
PLC as David Lloyd Leisure’s 
Regional Director for the south of 
England before becoming their 
Sales & Operations Director for the 
UK & Europe.

103103

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceCorporate Governance Report
Compliance statement

Compliance with the UK Corporate Governance Code
The Company has, throughout the year ended 
30 December 2022, applied the principles and complied 
with the provisions of the 2018 UK Corporate Governance 
Code except for (i) Provision 11 - that in light of the 
Board featuring two representatives of Growthpoint, the 
Company’s majority shareholder, at least half the Board, 
excluding the Chair, are not considered to be independent 
non-executive directors and (ii) Provision 38 - that 
Executive Director pension contributions are not aligned 
with the workforce. 

In light of the Group’s reduced number of assets under 
management following the transactional activity in the year 
and cost pressures caused by the current high rates of 
inflation the Board has postponed further Non-Executive 
Director appointments for the time being, however 
the Nomination Committee is committed to ensuring 
adequate succession plans are in place for non-executive 
directors due to retire in the medium term. The Board will 
continue to keep its composition under review and remain 

committed to maintaining the appropriate combination 
of directors that promotes balanced and robust decision 
making. In order to fully comply with Principle G of the 
2018 Corporate Governance Code, the Board would need 
to recruit one further independent non-executive director. 
This would result in a large Board number in comparison 
to the current scale and complexity of the Business. In the 
Company’s view, the breadth of experience and knowledge 
brought to the Board by the Chairman and non-executive 
directors coupled with their detachment from the day-to-
day issues within the Company provide for constructive 
debate and robust decision making. The Board considers 
the current composition to be effective in holding the 
executives and the management team to account.

An explanation of the Company’s reasoning in respect 
of Provision 38 is set out in the Directors’ Remuneration 
Report on pages 129–137. Changes which have taken 
effect from 1 January 2023 will ensure compliance in 2023.

Board 
leadership 
and company 
purpose

Division of 
responsibilities

How we have applied the Code

The Board has overall responsibility for delivering the long-term sustainable 
success of the Group. It also has the responsibility to ensure the Group’s key 
stakeholders are clearly identified and that the success is for their benefit and 
for the wider community.
The Board has devised a clear purpose of the Business with well-defined 
values and strategy that aim to provide a solid platform for achieving this 
purpose and instilling the right culture across the Business.

The Board and its four Committees have well-established responsibilities 
that are set out in the Schedule of Matters Reserved for Board Approval 
and Terms of Reference for each Committee, respectively. The division 
of responsibilities between the Chairman, tasked with ensuring the 
effectiveness of the Board, and the Chief Executive, who is responsible for the 
leadership of the Group’s business, has been clearly defined.
All divisions of responsibilities have been agreed and approved by the Board.

Further information

  Read more about 

Board Structure on 
page 107

  Read more about our 
Purpose and Strategy 
on pages 18–21

  Read more about our 

Division of 
Responsibilities on 
pages 106–108

Composition, 
succession and 
evaluation

The Board, as a whole, keeps under review the composition of the Board 
and its Committees. Appointments to the Board are recommended by the 
Nomination Committee. The Nomination Committee is also responsible 
for ensuring adequate succession planning is in place for Board and senior 
management positions. The Nomination Committee is also responsible for 
reviewing the Group’s policy on Diversity and Inclusion.
The Board undertakes an annual review of its own effectiveness

Audit, risk 
and internal 
control

The Board delegates and receives updates from the Audit Committee in 
respect of monitoring the integrity of financial statements and ensuring 
robust systems and adequate controls are in place to manage risk. The Board 
has also tasked the Audit Committee with monitoring and maintaining the 
Group’s relationship with the external audit firm.

Remuneration

The Board, through the Remuneration Committee, ensures that 
remuneration policies and practices are designed to support the Group’s 
strategy and promote long-term sustainable success. The Remuneration 
Committee ensure that formal and transparent policies are in place for 
determining director and senior management remuneration.

  Read more about our 

Succession and 
Evaluation on  
pages 110–111

  Read more about our 

Group’s Risk 
management on 
pages 44–51

  Read more about our 
Audit and Internal 
Controls on  
pages 114–118

  Read more about our 

Remuneration on 
pages 120–137

Compliance with the Disclosure and Transparency Rules
The disclosures required under DTR 7.2 of the Disclosure 
and Transparency Rules are contained in this report, 
except for those required under DTR 7.2.6 which are 
contained in the Directors’ Report.

Task Force for Climate-Related Financial Disclosures
In accordance with LR 9.8.6(8), details of the Group’s 
pathway to providing disclosure consistent with the 
recommendations of the Task Force for Climate-
Related Financial Disclosures (TCFD) are provided in the 
ESG Report on pages 90–97. The Board is aware of the 
importance in reducing the Group’s impact on climate to 
further mitigate its direct link to financial risk.

104104

Stock code: CALBoard Leadership & Company Purpose

Board Activity 
Main activities undertaken during the financial year:

Strategy

Risk Management & Internal 
Controls

Financial Performance

•  Reviewed the Group’s 

performance against budget 
and peers 

•  Approved the annual business 

plan and budget

•  Approved interim and full year 

results

•  Reviewed the dividend policy 

and approved the resumption 
of dividend payments in the 
second half of the year

•  Reviewed strategic options 
for the further growth and 
development of the business

•  Received updates on property 

cycle and sector trends 
including the interaction of 
physical and online retail

•  Continued to monitor 

management’s progress on 
positioning the asset portfolio 
to increase exposure to 
resilient customer categories 
in line with changing consumer 
demands

•  Considered and agreed 

the purchase of the Hemel 
Hempstead loan facility 
at a discount and the 
deconsolidation of Luton

•  Considered and approved 
the disposal of The Mall at 
Blackburn and completion of 
the sale of land for residential 
development at Walthamstow.

•  Considered the ongoing risks 
associated with the Covid-19 
pandemic in particular the 
Omicron variant and its impact 
on business operations

•  Considered the impact on 

operations from the cost of 
living crisis 

•  Reviewed the Group’s 

emerging and principal risks 
and the risk matrix and internal 
control systems

•  Reviewed the effectiveness 
of the material financial, 
operational and compliance 
controls that mitigate the 
Group's key risks. 

•  Through the Board’s Audit 
Committee, met with the 
Company’s valuers twice in 
the year

Governance

Stakeholders

•  Discussed the results of the 

•  Received updates on 

Board evaluation

•  Received regular updates 

from the Chairs of the Audit, 
Remuneration, Nomination 
and ESG Committees

interaction with and feedback 
from shareholders

•  Reviewed employee 

engagement survey results and 
updates on company culture

•  Discussed and reviewed the 

•  Received updates on key HR 

Company’s ESG strategy

and people matters

•  Received briefings on key 

governance and regulatory 
developments

•  Completed the annual review 
of the Company’s Modern 
Slavery Statement

•  Received updates on tenant 
engagement with regard to 
implementing sustainability 
initiatives

  Read more about 

our strategy on pages 18–21

  Read more about our 

Board evaluation process on 
page 111

105105

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDivision of Responsibilities

Board
Key Responsibilities
•  Collectively responsible 

for promoting the 
long-term sustainable 
success of the Group 
for the benefit of its 
stakeholders through 
the creation of long-
term sustainable 
shareholder value and 
contribution to wider 
society.

•  Setting the Group’s 
strategic direction 
and overseeing 
management’s 
execution of the 
strategy.

•  Responsible for 

establishing Group 
purpose and values, and 
for ensuring that our 
culture and behaviours 
are both appropriate 
and consistent.

106106

Audit Committee
Key Responsibilities
•  Reviews the clarity, completeness and appropriateness of disclosure in the 

Group’s Financial Statements and reports findings to the Board. 

•  Advises the board on whether the annual report is fair, balanced and 

understandable.

•  Monitors, reviews and recommends to the Board the need for an Internal 

Audit function.

•  Recommends the appointment of the External Auditors and reviews their 

effectiveness, independence and fees. 

•  Reviews and approves the Group’s arrangements and policy for its 

workforce to raise concerns, in confidence, about possible wrongdoing. 

•  Delegated by the Board to monitor the internal controls and risk 

management process. Ultimate approval remains with the Board. 

 Read more about the Audit Committee on pages 114–118

Disclosure Committee
Key Responsibilities
•  Identifies Inside Information.

•  Decides on how and when we should disclose Inside Information in 

accordance with the Disclosure Policy and having regard, in particular, to 
information previously disclosed by the Company. 

Nomination Committee
Key Responsibilities
•  Reviews the structure, size and composition of the Board and Board 

Committees to ensure that they are appropriately balanced in terms of 
diversity, knowledge, skills and experience.

•  Reviews and recommends appointments to the Board and to other senior 

leadership positions.

 Read more about the Nomination Committee on pages 112–113

Remuneration Committee
Key Responsibilities
•  Makes recommendations to the Board on the Group’s executive director 

Remuneration Policy.

•  Oversees the Group’s Remuneration Schemes. 

•  Reviews and recommends to the Board the Group’s Remuneration Policy.

 Read more about the Remuneration Committee on pages 120–121

ESG Committee
Key Responsibilities
•  Sets the ESG strategy and ensures that it remains fit for purpose.

•  Benchmarking and measuring the Group against national and global 

industry standards, in relation to its ESG strategy and goals. 

•  Ensures that there are appropriate policies in place to support the Group’s 

ESG framework. 

•  Assists on other matters related to ESG as may be referred to it by 

the Board

 Read more about the ESG Committee on page 61

Stock code: CALBoard balance and independence
Details of the directors including their qualifications, 
experience and other commitments are set out 
on pages 101–102. The Board currently comprises 
the Chairman, two Executive Directors and five 
Non-Executive Directors. 

The Board reviews the independence of its 
Non-Executive Directors on an annual basis. Panico 
Theocharides and Norbert Sasse are not considered 
independent as they act as representatives of 
Growthpoint Properties Limited. The Board has 
concluded that all other Non-Executive Directors 
continue to demonstrate their independence. 

In the Company’s view, the breadth of experience 
and knowledge of the Chairman and the Non-
Executive Directors and their detachment from the 
day-to-day issues within the Company provide a 
sufficiently strong and experienced balance with the 
executive members of the Board. 

The Company has well established separation 
of responsibilities between the Chairman and 
Chief Executive and written terms of reference 
are available on the Group’s website. The Senior 
Independent Director undertakes regular reviews to 
ensure the distinction of roles and responsibilities 
remains appropriate.

Chairman

Chief Executive

•  Responsible for the objective leadership of the 

•  Responsible for the day-to-day operations and 

Board of Directors in the effective directing of the 
Company.

•  Should maintain a culture of openness and ensure 

that time is made for debate and constructive 
challenge.

management of the Group’s business.

•  Develop and recommend the Group strategy to the 
Board and implement the agreed strategy across 
the Group.

•  Deliver financial performance in line with the agreed 

•  Continually assess and monitor the collaborative 

budgets.

nature of the Board and take the lead in its annual 
effectiveness review.

•  Set the annual workplan for the Board and set the 

agenda, style and tone of each meeting of the Board

•  Ensure Directors receive timely, accurate and clear 
information in order for them to make informed 
collective decisions.

•  Oversee the induction process for new directors and 
the ongoing training and development of the Board.

•  Provide regular updates to the Board on all 

operational matters.

•  Responsible for recruitment, leadership and 
development of the Senior Leadership Team

•  Deliver the Group’s ESG strategy.

•  Ensure effective communication with the Group’s 

shareholders and stakeholders.

Senior Independent Director

Non-Executive Directors

•  Acts as a sounding board to the Chairman. 

•  Serves as an intermediary for Non-Executive 
Directors when necessary and available to 
shareholders if they wish to raise concerns outside 
the usual communication channels of the Chairman, 
Chief Executive or other Executive Directors. 

•  Leads the evaluation of the Chairman’s 

performance, as part of the annual Board 
evaluation process.

•  Remain independent of management and to be free 
from any business or other relationships that could 
compromise their independence.

•  Provide independent judgement, knowledge 

and commercial experience to discussions and 
decision making.

•  Provide constructive challenge to Executive 
Directors and scrutinise the performance of 
management against key objectives. 

•  Provide oversight of management’s success in 
delivering the agreed strategy within the risk 
appetite and control framework agreed by 
the Board. 

•  Through the Board Committees, the independent 

Non-Executive Directors are responsible for 
managing the delegated tasks given to them by 
the Board.

107107

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceCorporate Governance Report
Division of Responsibilities CONTINUED

Board and committee meeting attendance
The number of meetings of the Board and its Committees during 2022, and individual attendance by Directors, is set 
out below

D Hunter

L Hutchings 
S Wetherly
I Krieger
G Muchanya 

N Sasse 
K Wadey 
L Whyte 

Scheduled

Audit

Remuneration

Nominations

5/5

5/5
5/5
5/5
5/5

5/5
4/5
5/5

–

–
–
3/3
–

–
3/3
3/3

–

–
–
2/2
–

–
2/2
2/2

1/1

–
–
1/1
–

–
–
1/1

ESG

–

4/4
–
–
–

–
3/4
4/4

* These Directors are not members of the respective Committees but attended meetings as appropriate at the invitation of the Committee Chair. 

Prior to Board meetings, each member receives, as 
appropriate to the agenda, up-to-date financial and 
commercial information, management accounts, budgets 
and forecasts, details of potential or proposed acquisitions 
and disposals, cash flow forecasts and details of funding 
availability. At each scheduled Board meeting, the 
Executive Directors provide updates on their key areas of 
responsibility. The Committee Chairs also provide updates 
on the work of the Committees and highlight any matters 
requiring consideration by the full Board. Other matters 
for discussion are added to the agenda for scheduled 
Board meetings, or discussed at additionally convened 
Board meetings, as required.

Time Commitment
The Nomination Committee considers the time 
commitments of proposed candidates prior to 
appointment to ensure that they are able to dedicate 
sufficient time to the role. Directors’ external commitments 
are reviewed on a regular basis to ensure they continue 
to devote sufficient time to the role. All Directors are 
required to obtain prior approval before taking on any 
additional external appointments. Directors are expected 
to attend all Board and relevant Committee meetings and 
attendance in 2022 is set out in the table above. During the 
year, the Board held five scheduled meetings. There was 
full attendance at Board meetings during the year other 
than one incidence where a Board member was unwell 
with Covid-19.

108108

Stock code: CALCapital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

109109

GovernanceComposition, Succession and Evaluation

Ongoing 
training 
requirements 
are reviewed 
on a regular 
basis and 
undertaken 
individually, 
as necessary

David Hunter 
Chairman

Composition
Details of the Directors, including their 
skills and experience are outlined on 
pages 101–102.

Board succession 
Succession planning is led by the Nomination 
Committee. Further information is provided 
on page 112–113. 

Induction and professional development
The Chairman, supported by the Company 
Secretary, ensures all new Directors 
are provided with induction training. 
Comprehensive packs are provided containing 
the most recent Board & Committee 
materials, recent auditor reports, key business 
policies and relevant business KPIs. 

New Directors are introduced to the Board 
and senior management through one-to-
one meetings, coupled with visits to our 
shopping centres and Snozone sites to tour 
the trading environments and to meet the 
operational teams. 

Briefings on governance requirements 
and their legal and regulatory obligations 
as a Director are delivered and are made 
aware of access to the relevant independent 
advisers. Ongoing training requirements are 
reviewed on a regular basis and undertaken 
individually, as necessary.

Updates on area of focus for 2022

Strategy
In the prior year review the Board noted 
a desire to dedicate time to reviewing 
strategy following the successful 
completion of the recapitalisation and 
restructuring of the Group’s largest debt 
facility in November 2021. Dedicated 
strategy sessions were held in June 
and December 2022 focusing on the 
investment and retail markets with 
presentations from industry experts 
and discussions that concluded with a 
reaffirmation that the Group’s community 
shopping centre strategy should remain 
its core business focus.

Peer Group
Work was undertaken to identify peer 
companies both within the domestic and 
overseas markets. Senior management 
undertook an exchange of visits with 
Wereldhave, a European listed retail 
property company, whereby the 
respective senior management teams 
visited each other and toured assets to 
share experiences and knowledge.

People and succession planning
The Board identified a need for increased 
focus on the Company’s employees 
including the need for succession 
planning at Board and at Senior 
Leadership level.  
An Employee Voice committee was 
introduced during the year providing 
members of staff from across the 
business with a forum for relaying and 
discussing views in respect of working for 
the Company. This has led to a number 
of staff led initiatives and activities. 
Management have also sought to increase 
the exposure of the Board to members 
of staff from outside of the Senior 
Leadership Team with other individuals 
asked to present and/or observe on 
Board meeting presentations where 
appropriate during the year.

The Nomination committee has agreed a 
plan for succession planning for non-
executive directors in the medium term. 
Any further recruitment of non-executive 
directors would seek to increase diversity 
on the Board.

110110

Stock code: CALBoard evaluation

Stage 1
Led by the Chairman, all Directors of the Board 
complete a detailed questionnaire covering: 

•  Performance of the Board, as a whole, and 

as individuals;

•  Processes that determine the Board’s effectiveness 
(including the Board composition and skills gaps, 
experience, independence and knowledge of the 
persons on the Board and decision-making);

•  Company culture, strategy and risk management; 
and Performance of the Board’s Committees. 

The Senior Independent Director directly receives 
questionnaires completed by the other Directors in 
respect of the Chairman’s performance. The Senior 
Independent Director then arranges, as and if required, 
one-to-one meetings with the other Directors to review 
and discuss any matters raised.

The Chairman meets with the Non-Executive Directors 
without the presence of the Executive Directors to 
evaluate the performance of the Chief Executive. 
The Senior Independent Director meets with the 
Chairman to discuss the outcome of the review of the 
Chairman’s performance.

Stage 2
The completed questionnaires are collated by the 
Company Secretarial team and reviewed with the 
Chairman to pull out summaries and key findings.

Stage 3
A paper, summarising the key findings with 
recommendations and associated actions, is drafted, 
and submitted for Board discussion and approval. 

The review for 2022 took place at the January 2023 
Board Meeting. The Board continues to engage and 
provide for robust and collective decision-making. 
The Board was comfortable that the Company had 
the appropriate controls, processes and approach to 
risk management. 

Areas of focus for 2023 were identified as improving the 
time allocation of meetings, broadening shareholder 
engagement to provide major shareholders with 
more opportunity to meet with the Chair and other 
Non-Executive Directors if they desire, providing more 
opportunity for the Board directly to discuss business 
culture and providing a broader visibility of investment 
opportunities under consideration.

111111

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceNomination Committee Report

Other members:

Ian Krieger

Laura Whyte

David Hunter 
Chair of the 
Nomination Committee

Meetings held: 1

The Nomination Committee is chaired by David Hunter, 
Chair of the Board of Directors. The other members of the 
Committee are Ian Krieger and Laura Whyte, both independent 
Non-Executive Directors.

Responsibilities
The Nomination Committee meets as required 
to select and recommend to the Board 
suitable candidates for both Executive and 
Non-Executive appointments. The Nomination 
Committee also considers succession planning 
for the Board and senior leadership positions. 
The formal role of the Nomination Committee 
is set out in its terms of reference.

The recruitment process for Directors typically 
includes starts with the development of a 
candidate profile. The Group will then either 
utilise the engagement of a professional 
search agency (which has no other connection 
with the company) or candidate search 
through appropriate professional networks. 
Candidate profiles are provided to the 
Committee, which, after careful consideration, 
makes a recommendation to the Board. Any 
new Directors are appointed by the Board 
and, in accordance with the company’s articles 
of association, must stand down for re-
election at the next Annual General Meeting 
in order to continue in office. All existing 
Directors retire by rotation every year.

Activities of the Committee 
during the year
As part of the annual Board evaluation 
process all Board members were asked to 
consider the composition of the Board and 
highlight any areas they viewed were not 
being suitably covered. The output of this 
exercise has fed into succession planning for 
future recruitment to the Board.

The Board will continue to keep its 
composition under review and remain 
committed to maintaining the appropriate 
combination of directors that promotes 
balanced and robust decision making. In order 
to fully comply with Principle G of the 2018 
Corporate Governance Code, the Board would 

need to recruit one further independent non-
executive director. This would result in a large 
Board number in comparison to the current 
scale and complexity of the Business. In the 
Company’s view, the breadth of experience 
and knowledge brought to the Board by 
the Chairman and non-executive directors, 
particularly the independent non-executive 
directors, coupled with their detachment from 
the day-to-day issues within the Company 
provide for constructive debate and robust 
decision making. The Board considers the 
current composition to be effective in holding 
the executives and the management team to 
account. The Committee will however keep 
this under review.

The Committee has begun the process of 
orderly succession planning for the next non-
executive directors who will fall due to retire 
after they will have served nine years at the 
end of 2023 and 2024 respectively.

Diversity Policy
The Nomination Committee, and the Board, 
recognises the importance of diversity in its 
broadest sense, including gender, ethnicity, 
culture, socio-economic background, 
disability, sexuality and diversity of thought, 
perspective and experience. 

Although the Company does not fall within 
the FTSE-350, the Committee, and indeed the 
Board, is supportive of the Davies Report, 
Hampton-Alexander Report and subsequent 
Parker Review recommendations. At the 
financial year end, the Board had 25% female 
representation (2021: 25%), which, has not yet 
met the Hampton-Alexander target of at least 
one-third female representation on the Board. 
The Board has met the Parker Review target 
of one ethnic minority Director on the Board, 
as at 30 December 2022.

112112

Stock code: CALThe Committee is cognisant of the diversity 
targets set by the Financial Conduct Authority 
in the changes to the Listing Rules announced 
in April 2022, which will apply to the Company 
for the financial year beginning 31 December 
2022, and will work with management 
to address the other requirements and 
recommendations set out in the new rules 
and related guidance.

The Committee seeks to ensure that all 
suitable candidates available are taken 
into account when drawing up shortlists 
of candidates for possible appointments. 
The Committee continues to engage with 
executive search firms that are signatories 
to the UK Voluntary Code for “Women on 
Boards and the Voluntary Code of Conduct 
for Executive Search Firms”. The priority of the 
Committee and the Board is to ensure that 
the Group continues to have the strongest 
and most effective Board possible, and 
therefore all appointments to the Board are 
made on merit against objective criteria. 

As a business, we are committed to 
maintaining a diverse workforce at all levels 
across the Company, and more information 
on how we do this, including a description of 
the policies relating to diversity and how they 
have been implemented, can be found in the 
ESG Report on pages 78–81.

The Committee seeks to 
ensure that all suitable 
candidates available are taken 
into account when drawing 
up shortlists of candidates 
for possible appointments. 
The Committee continues to 
engage with executive search 
firms that are signatories to 
the UK Voluntary Code for 
“Women on Boards and the 
Voluntary Code of Conduct for 
Executive Search Firms”.

David Hunter 
Chairman

David Hunter 
Chairman

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Audit Committee Report

Other members:

Katie Wadey

Laura Whyte

Ian Krieger 
Chair of the 
Audit Committee

Meetings held: 4

The Audit Committee is chaired by Ian Krieger, a Chartered 
Accountant with the recent and relevant financial experience 
required by the 2018 UK Corporate Governance Code. The other 
members of the Committee are Katie Wadey and Laura Whyte, 
both independent Non-Executive Directors deemed to have the 
relevant sector experience in which the Company operates. 

3.6% for the year ending 30 December 
2022. The valuation of investment property 
is inherently judgemental and involves 
a reliance on the work of independent 
professional qualified valuers. During 
2022, the Audit Committee met with the 
valuers, considered their independence 
and qualifications and reviewed and 
challenged the valuations for both the year 
end and interim results dates to understand 
the basis for them and the rationale for 
movements in the context of both the 
individual properties, the impact of wider 
macro-economic developments including 
the increase in gilt and interest rates and 
the general property investment market. 
The valuation judgements were deemed to 
be in compliance with the RICS Red Book

•  REIT regime compliance – The Committee 

continued to monitor and consider 
the Group’s compliance with the REIT 
regulations. The Group resumed dividend 
payments for the first time in over two 
years with the payment of an Interim 
Dividend in October 2022. The divided paid 
is sufficient to meet the Group’s estimate of 
the minimum PID distribution requirement 
for 2021 that was due during 2022 and 
given the Group is also compliant with 
the other relevant tests the Committee 
was satisfied that the Group remained 
compliant with REIT regulations for the 
period under review. 

Stuart Wetherly, Group Finance Director 
attended each of the meetings held in the 
year apart from those parts of the meeting 
reserved for the Committee to meet privately 
with the Company’s external Auditor, Deloitte 
LLP. Other senior members of Finance and 
representatives from Deloitte LLP attended 
meetings by invitation. The Company’s 
Chairman and Chief Executive also attended 
meetings during the year by invitation.

Responsibilities
The Committee’s role is to assist the Board in 
discharging its duties and responsibilities for 
ensuring the integrity of financial reporting, 
advising the Board on whether the annual 
report is fair, balanced and understandable, 
internal controls and the appointment, 
remuneration and relationship management 
of the Company’s independent external 
Auditor. The Committee is responsible for 
reviewing the scope and results of audit work 
and its cost effectiveness, the independence 
and objectivity of the Auditor and the Group’s 
arrangements on whistleblowing. 

Significant issues considered in relation to 
the financial statements
During the year, the Committee considered 
key accounting matters and judgements in 
respect of the financial statements relating to:

•  Investment property valuation –  

At 30 December 2022 the value of the 
Group’s investment property assets was 
£318.8 million (see Note 10b of the financial 
statements for further details). The Group 
saw a small increase in property values in 
the first half of the year however the fall in 
values in the second half of the year saw an 
overall like-for-like decline of approximately 

114114

Stock code: CALReport on the Committee’s activities  
during the year
The Committee has a schedule of events which detail the issues to 
be discussed at each of the meetings of the Committee in the year. 
The schedule also allows for new items to be included into the 
agenda of any of the meetings.

During the year, the Committee met four times and discharged its 
responsibilities by:

a.  reviewing and approving the Group’s 2021 annual report and 
financial statements and the 2022 interim results statement 
prior to discussion and approval by the Board;

b.  reviewing the treatment of assets held for sale and the 

deconsolidation of the Group’s interest in The Mall, Luton;

c.  reviewing the continuing appropriateness of the Group’s 
accounting policies including management’s approach to 
the reassessment of IFRS 16, the impact on the accounting 
treatment of the Group’s lease arrangements and the 
presentation of the Group’s Adjusted Profit metric;

d.  reviewing Deloitte LLP’s plan for the 2022 Group audit, 

approving their terms of engagement and proposed fees and 
reviewing and updating the Group’s policy for the award of non-
audit work to its external Auditor; 

e.  reviewing the Company’s ongoing REIT regime compliance;

f.  reviewing reports on internal control tests and assessing 

whether a stand-alone internal audit function was required;

g.  receiving the results of a review of commission payments 
performed by Donald Reid Group, a firm of independent 
accountants made in respect of Commercial Leasing 
transactions;

h.  considering the effectiveness of the external audit process, the 
effectiveness and independence of Deloitte LLP as external 
Auditor; 

i.  reviewing management’s biannual Group Risk Review report 

and the effectiveness of the material financial, operational and 
compliance controls that help mitigate the principle risks; 

j.  reviewing the effectiveness of the Group’s whistleblowing policy;

k.  considering management’s approach to Going Concern in 
respect of the year end results announcement, the Annual 
Report and the half year results and the viability statement in 
the Annual Report;

l.  meeting with the responsible individuals from the Group’s 

independent valuers, CBRE Limited and Knight Frank LLP to 
review and challenge their valuations of the Group’s investment 
properties;

m. meeting with Deloitte LLP without management present;

n.  carrying out an annual performance evaluation exercise and 

noting the satisfactory operation of the Committee; and

o.  carrying out an audit tender process and appointing Mazars  
LLP as independent auditor for the financial year ending 30  
December 2023.

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Audit Committee Report CONTINUED

•  Impairment of receivables and inter-
company investments – Management 
perform an annual review of inter-
company investments and receivables to 
determine the values to be maintained 
in the Plc Company only and individual 
subsidiary balance sheets. Management 
also performed a review at the period end 
of outstanding trade receivables assessing 
on a tenant-by-tenant basis the need for 
provision of outstanding amounts. The 
Committee considered the movement 
over the year and the key assumptions, 
particularly in the case of investments 
where balances were held with reference to 
value in use as opposed to net assets of the 
underlying entity.

Auditor rotation and tender process
Deloitte LLP were re-appointed following a 
tender process in 2018. Deloitte LLP have 
been Auditor of Capital & Regional plc since 
1998 and under legislation and FRC guidance 
the last year they could have maintained the 
role of Auditor would have been the financial 
year ending 30 December 2023. As the audit 
engagement partner, Matthew Hall, was due 
to rotate following the financial year ending 
30 December 2022, it was agreed with Deloitte 
LLP to proceed with the audit tender with 
a view to instating the new auditor for the 
2023 year end.

The Committee ran a competitive tender 
process during 2022 in relation to the Group’s 
external auditor. The process formally started 
in April 2022 with a review of potential audit 
firms that were independent and could 
therefore participate in a tender, followed 
by initial meetings with selected firms. An 
invitation to tender was issued in September 
and Mazars LLP, MHA Mactintyre Hudson and 
PKF Littlejohn all submitted written proposals 
and undertook presentations with members 
of the Audit Committee and management. 
Areas of consideration included individual 
and firm audit quality scores, cultural fit, a 
demonstrable understanding of the Group’s 
business, technical expertise and proposed 
fee structure and development. Following a 
review by the Audit Committee, Mazars LLP 
were selected as the Company’s auditor, 
subject to approval by shareholders at the 
AGM to be held in May 2023.

•  Management override of controls - 
The Committee reviewed the risk of 
material misstatement due to fraud 
through management overriding of 
established controls, particularly around 
key judgements and estimates made by 
management in relation to the valuation of 
the investment property portfolio, financial 
reporting process, accounting of significant 
unusual transactions and the review of top-
side adjustments. The financial statements 
were assessed for bias in accounting 
judgements and management was asked 
about any known fraud situations. Journal 
entries and any unusual activity in this 
regard was investigated. Board minutes 
were assessed for any instances of override 
of controls being discussed. The Committee 
found no issues of note. 

•  Reclassification of assets and liabilities as 
held for sale - The Committee reviewed the 
position of the Group’s investments in the 
Blackburn, Hemel Hempstead and Luton 
properties. At 30 June 2022 the Committee 
reviewed the rationale for reclassifying 
the Blackburn property as held for sale on 
the basis that the Group had exchanged 
contracts on the planned disposal in May 
2022. The disposal completed in August 
2022. The classification of the Group’s 
Hemel Hempstead property was also 
reviewed and following the completion of 
a transaction where the Group acquired at 
a discount the outstanding debt secured 
on the asset the decision was made to 
reclassify the asset to Investment Assets 
and no longer classify it as held for sale.  
In the case of The Mall, Luton the 
Committee reviewed and agreed the 
rationale for deconsolidating the Group’s 
interest on the basis that changes made to 
the constitution of the Luton entities in May 
2022, agreed with the secured lender on the 
asset as part of the planned sale process, 
resulted in the Group effectively losing 
control from that date.

•  Going concern and covenant compliance 
- The Committee reviewed, challenged and 
concluded upon the Group’s going concern 
review and consideration of its viability 
statement. This process included giving due 
consideration to the appropriateness of key 
judgements, assumptions and estimates 
underlying the budgets and projections 
that underpin the review and a review of 
compliance with key financial covenants. 
The Committee also assessed the non-
recourse nature the Group’s loan facilities 
and the opportunity to cure possible 
breaches of financial covenants. The use 
of reasonable scenarios and sensitivity 
analysis by management was reviewed 
as part of the process given the volatile 
market environment.

116116

Stock code: CALEffectiveness of the external Auditor
The Committee carried out a review of the 
effectiveness of the external audit in terms 
of both the performance of the Company’s 
external Auditor and Management’s input 
into the audit process. The review covered 
amongst other factors, the quality of the 
staff, the expertise, the resources and 
the independence of Deloitte LLP as well 
as the quality of information and level of 
transparency provided by Management. 
The Committee reviews the audit plan for the 
year and subsequently considers how the 
Auditor performed to the plan. They consider 
the quality of written and oral presentations 
and the overall performance of the lead 
audit partner.

It was determined that the overall work 
completed had been to a high standard 
and the Committee and Management were 
very satisfied with Deloitte’s performance as 
Auditor. Strong working relationships had 
been maintained between the Committee and 
Management and the lead audit engagement 
partner and their team.

Auditor Independence
The Committee considers the external 
Auditor to be independent. The Audit 
Committee is responsible for reviewing the 
cost-effectiveness and the volume of non-
audit services provided to the Group by its 
external Auditor. The Group does not impose 
an automatic ban on the Group’s external 
Auditor undertaking non-audit work, other 
than for those services that are prohibited 
by regulatory guidance. Instead, the Group’s 
aim is always to have any non-audit work 
involving the Group’s external Auditor carried 
out in a manner that affords value for money 
and ensures independence is maintained by 
monitoring this on a case by case basis.

The Group’s policy on the use of its external 
Auditor for non-audit services, which was 
reviewed in October 2022, precludes the 
external Auditor from being engaged to 
perform valuation work, accounting services 
or any recruitment services or secondments. 
The policy also stipulates that for any piece 
of work likely to exceed £20,000 at least one 
other alternative firm provide a proposal 
for consideration. During the year, the only 
non-audit services performed by Deloitte 
LLP during the year were its review of the 
Half Year Results for which a fee of £85,000 
was charged.

Risk Management and internal controls
The Board delegates the responsibility 
for monitoring a sound system of internal 
control and risk management to the Audit 
Committee. An ongoing biannual process is in 
place for identifying, evaluating and managing 
risk of the Group. This is fed into the Audit 
Committee agenda for review and referral to 
the Board, which has ultimate oversight and 
approval responsibility.

Such a system is designed to manage, but 
not eliminate, the risk of failure to achieve 
business objectives. There are inherent 
limitations in any control system and, 
accordingly, even the most effective system 
can provide only reasonable, and not 
absolute, assurance.

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Audit Committee Report CONTINUED

Key features of the Group’s system of internal 
control are as follows:

•  Defined organisational responsibilities and 

authority limits. The day-to-day involvement 
of the Executive Directors in the running 
of the business ensures that these 
responsibilities and limits are adhered to;

•  Financial and operational reporting to 
the Board including the preparation of 
budgets and forecasts, cash management, 
variance analysis, property, taxation and 
treasury reports and a report on financing. 
Year end and interim financial statements 
are reviewed by the Audit Committee and 
discussed with the Group’s Auditor, Deloitte, 
before being submitted to the Board 
for approval;

•  Review and approval of the Group’s risk 

matrix twice a year by the Group’s Senior 
Leadership Team, the Audit Committee 
and the Board as detailed on pages 
44–51 in the Managing Risk section of the 
Strategic Report;

•  Review the risk of fraud within the business;

•  Anti-Bribery and Corruption policies which 

are communicated to all staff and for which 
compliance reviews are conducted on an 
annual basis; and

•  The Group’s whistleblowing policy.

Steps are continuously being taken to embed 
internal control and risk management further 
into the operations of the business and to 
deal with areas of improvement which come 
to management’s and the Board’s attention.

During the year the Board, through the 
Audit Committee, reviewed the effectiveness 
of the material financial, operational and 
compliance controls that mitigate the key risks 
(as disclosed in the Managing Risk section on 
pages 44–51. This review considered each 
risk in turn and identified the key mitigating 
control. The effectiveness of each control 
was then assessed either with reference 
to existing evidence or by specific testing. 
The review concluded that all material 
financial, operational and compliance controls 
were operating effectively. A statement of 
the Directors’ responsibilities regarding the 
financial statements is on page 142.

Internal Audit
The Group does not have a dedicated stand-
alone internal audit function but manages 
an ongoing process of control reviews 
performed either by staff, independent of the 
specific area being reviewed, or by external 
consultants, where deemed appropriate.

In accordance with the Committee’s terms 
of reference, the Committee conducted 
the annual review of the need to establish 
an internal audit function in 2022. It was 
determined that the current size and 
complexity of the Group did not justify 
establishing a stand-alone internal audit 
function and the existing arrangements 
remain appropriate.

Whistleblowing
The Group has in place a whistleblowing 
policy which encourages employees to report 
any malpractice or illegal acts or omissions 
or matters of similar concern by other 
employees or former employees, contractors, 
suppliers or advisers. The policy provides a 
mechanism to report any ethical wrongdoing 
or malpractice or suspicion thereof. The 
Group’s process provides staff with options to 
contact members of senior management, the 
Group’s Senior Independent Director and the 
Group’s external audit partner.

The Audit Committee on behalf of the Board 
reviews the established processes on an 
annual basis and last reviewed the policy in 
October 2022. The Committee reports to the 
Board on the process and any updates arising 
from its operation.

Fair, balanced and understandable
The Committee has reviewed the contents 
of the Annual Report and Financial 
Statements 2022 and concluded that the 
disclosures, and the processes and controls 
underlying its production, were appropriate 
and recommended to the Board that the 
Annual Report and Financial Statements 
2022, taken as a whole, is fair, balanced and 
understandable and provides the necessary 
information for shareholders to assess 
the Company’s position and performance, 
business model and strategy.

Ian Krieger 
Chair of the Audit Committee

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Stock code: CALCapital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

119119

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors' Remuneration
Annual Statement

Our 
approach to 
remuneration 
has been 
measured 
and balanced, 
seeking to 
ensure that 
a consistent 
approach is 
taken across 
the business.

Laura Whyte 
Chair of the 
Remuneration 
Committee

Other members:

Ian Krieger

Katie Wadey

Laura Whyte 
Chair of the 
Remuneration Committee

Meetings held: 2

Dear Shareholder, 
As Chair of the Remuneration Committee and on behalf of the 
Board, I am pleased to present the Directors’ Remuneration 
Report for the year ended 30 December 2022.

The primary focus of the business in 2022 
was in navigating the operational recovery 
of the business from the Covid-19 pandemic, 
advancing the Group’s ESG agenda and 
resolving the position of the Group’s other 
loan facilities following on from the successful 
recapitalisation and restructuring of the 
Group’s largest loan facility, The Mall in 
November 2021. 

Our approach to remuneration has been 
measured and balanced, seeking to ensure 
that a consistent approach is taken across the 
business and that executive remuneration 
and reward is well aligned with shareholder 
objectives and experience. 

The Committee met twice during 2022 to 
discharge its responsibilities. In addition, 
informal meetings and other correspondence 
took place to discuss wider remuneration 
issues. In addition to the other Committee 
members, Ian Krieger and Katie Wadey, both 
independent Non-Executive Directors, the 
Chief Executive and other Non-Executive 
Directors are invited to attend meetings, as 
required. In accordance with the Corporate 
Governance Code 2018, no Director was 
included in the decision-making process for 
their own remuneration nor present at any 
meeting where the same was being discussed.

Board Policy
Our Remuneration Policy was presented 
to shareholders at the Company’s Annual 
General Meeting in May 2022 and received a 
vote in favour of 96.1%

Board changes
There were no Board changes during the year.

2022 Company Performance 
and Combined Incentive 
Plan (CIP)
In what has remained a challenging 
environment the Group has performed 
admirably with a robust recovery in Net Rental 
Income (Investment Assets) and Adjusted 
Profit supported by strong operational 
metrics including improving rent collection to 
back around pre-pandemic levels. Progress 
was made in reducing the Group’s energy 
consumption with a 42% fall in carbon 
emissions against the 2019 baseline.

The Group also had a busy year of 
transactional activity. In May 2022, it signed 
a package of amendments to its Ilford loan 
facility to facilitate the investment of more 
than £10 million for the creation of the new 
NHS Community Healthcare Centre and 
anchor unit for TK Maxx, both secured under 
new agreements for lease signed at the same 
time. Also in May 2022, the Group completed 
the acquisition of its debt in respect of 
the Marlowes shopping centre in Hemel 
Hempstead. The Group acquired the debt at 
a discount of approximately 51%, increasing 
the Group's Net Asset Value by approximately 
£12.3 million. This was partially funded by a 
new £4.0 million loan facility provided by BC 
Invest, a subsidiary of the Group's strategic 
residential partner Far East Consortium. 

In July 2022, the Group completed the sale 
of land for residential development at its 
17&Central community shopping centre in 
Walthamstow to Long Harbour for c.£21.65 
million and in August 2022, the Group 
completed the sale of The Mall, Blackburn for 
£40 million, at a premium to the December 
2021 valuation. The combined impact of 
the transactions was to reduce Net Debt by 

120120

Stock code: CALapproximately £60 million and the Group’s key 
Net Loan to Value debt ratio by approximately 
900 basis points.

Total Shareholder Return for the year was 
+9.5% which put the Group towards the top of 
UK listed Real Estate companies in 2022. 

Reflecting on all of the above the Board 
believe management have performed 
exceptionally well in guiding the business 
through a year of recovery, resolving 
successfully the loan positions on Ilford and 
Hemel Hempstead and reducing further the 
Group’s debt levels with the completion of 
the Walthamstow residential transaction 
and sale of The Mall, Blackburn. The outturn 
of the 2022 CIP objectives for the year was 
71% of the maximum which the Committee 
considered a fair outcome.

The Committee continues to believe that 
the CIP provides the best mechanism to 
motivate, reward and retain Executive 
Directors. For 2023, the Committee has set 
70% financial and 30% non-financial strategic 
targets which reflect the key priorities of the 
business over the next 12 months and to 
properly incentivise executive management. 
As per 2022, the Committee will provide 
full disclosure of the targets and outcomes 
in the 2023 Remuneration Report and 
will exercise downward discretion on CIP 
outcomes if the Committee view that they 
do not reflect corporate performance, the 
shareholder experience or create reputational 
issues from either an internal or external 
stakeholder perspective.

Vesting of first tranche of 
2019 CIP awards 
The first one third tranche of the 2019 CIP 
awards became available for vesting from 
1 January 2023. The Committee reviewed 
relative TSR performance of the Group against 
an agreed peer group of other retail property 
companies. The Committee were satisfied 
that the Company’s TSR performance satisfied 
the requirement of being at median level or 
above and consequently approved vesting of 
the awards in full. This has resulted in 66,933 
and 36,091 shares becoming available for 
Lawrence Hutchings and Stuart Wetherly to 
exercise respectively.

Retention Award
As detailed in the 2021 Remuneration Report 
the Group granted one-off Retention Awards 
to the Executive Directors in November 2021 
following a consultation with shareholders 
and having obtained strong support at an 
Extraordinary General Meeting where the 
resolution to amend the Remuneration Policy 
passed with 93.56% of votes cast in favour. 
These awards are due to become payable on 

30 September 2023. Further detail is provided 
in the Directors Remuneration policy section.

Executive Director 
Salary Increases
The Executive Directors have been awarded 
a pay rise of 3%. Fees paid to Non-Executive 
Directors will also increase by 3%. Both are in 
line with the low end of the range of general 
pay rises provided to the wider workforce of 
between 3 and 5%. In considering the wider 
workforce salary increases management 
were very focussed on supporting those most 
impacted by significant increased costs of 
living and thus decided to adopt a range of 
salary uplifts to provide greater increases for 
the lower paid team members. This is also 
reflected in the lower fee uplifts at Director 
level providing a consistency of approach 
across the organisation.

Pension
Conscious of the focus on pension 
contributions made to Executive Directors 
relative to the wider workforce the Committee 
reduced the Chief Executive’s pension 
contribution from 15% to 13% in 2022 and to 
8% effective from 1 January 2023. This brings 
the Executive Directors contributions in line 
with the range of contributions made to the 
wider workforce which is now 5%-10% of 
salary, having been increased from 4%-8%. 

Workforce and senior 
management pay
The Committee is regularly updated on 
workforce pay and benefits throughout the 
Group and considers workforce remuneration 
as part of the review of executive 
remuneration. The Committee is also tasked 
with overseeing major changes in employee 
benefit structures. It has responsibility for the 
remuneration of the members of the Group’s 
Senior Leadership Team and is therefore 
able to ensure that the remuneration of 
the Executive Directors is in line with senior 
management and other colleagues.

Committee Changes
There have been no changes to the committee 
membership during the year. 

Committee Aims
Our aim as a Committee continues to be 
to ensure we recruit and retain talented 
individuals who are motivated to deliver 
outperformance for shareholders, 
receiving a fair base pay with potential for 
significant rewards on delivering strong 
shareholder returns.

Laura Whyte 
Chair of the Remuneration Committee

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors’ Remuneration Policy

Remuneration philosophy and principles
Our principles continue to be to maintain a competitive remuneration package that will attract, retain and motivate 
a high-quality team, avoid excessive or inappropriate risk taking and align their interests with those of shareholders. 
These principles are designed to:

•  Drive accountability and responsibility 

•  Provide incentives which align both short-term and long-term performance with the value/returns delivered 

to shareholders

•  Apply demanding performance conditions to deliver sustainable high performance; setting these conditions with 

due regard to actual and expected market conditions and business context

•  Ensure that a large part of potential remuneration is delivered in shares in order that executives are expected 

to build up a shareholding themselves and therefore they are directly exposed to the same gains or losses as all 
other shareholders

•  Take account of the remuneration of other comparator companies of similar size, scope and complexity within our 

industry sector

•  Keep under review the relationship of remuneration to risk. The members of the Remuneration Committee are also 

members of the Audit Committee

•  Ensure that the incentive structure does not raise any environmental, social or governance risks through compliance 

with our ethics and standards of operating

How the Committee sets remuneration

Salary

Pension

Benefits

Fixed compensation

Median

Total = Median or above 
for above median 
performance

Combined Incentive Plan

Performance-based 
compensation

Median or above for above 
median performance

The Committee benchmarks remuneration against our selected comparator group companies and seeks to ensure that 
Directors’ fixed compensation is around the median in the comparator group. Remuneration is also dependent on the 
skills and experience of the individual and the scope and responsibility of the position. 

The Committee’s view is that by putting an emphasis on performance related compensation, executives are encouraged 
to perform to the highest of their abilities. The performance-based compensation is targeted to be at median or 
above, for above median performance, within the comparator group to ensure that outstanding relative performance 
is appropriately rewarded. The overall effect is that our total compensation is at median, or above median, for above 
median performance.

The Committee addressed the following factors when determining the remuneration policy and practices, as recommend 
by the UK Corporate Governance Code:

Clarity

Simplicity

Risk

The Remuneration Policy and its application in the year is clearly disclosed in the Annual Report. 
The Committee engages with shareholders on remuneration matters and is updated on workforce 
pay and benefits across the Group.

The remuneration structure comprises of fixed and variable remuneration, with variable 
remuneration granted under a single combined scheme, the CIP, clearly outlined in the 
Remuneration Policy.

The CIP Rules provide discretion to the Committee to reduce award levels. Awards are subject to 
malus and clawback provisions. The Committee has overriding discretion to reduce the formulaic 
outcome of the CIP.

Predictability

The range of possible outcomes under the CIP are outlined on page 128.

Proportionality

CIP awards are determined based on a proportion of base salary and stretching targets set to 
incentivise Executive Directors. The Committee has overriding discretion to reduce the formulaic 
outcome of the CIP.

Alignment to culture

The Committee ensures that personal performance measures under the CIP incentivise behaviours 
consistent with the Company’s culture, purpose and values.

122122

Stock code: CALThis part of the report has been prepared in accordance with the provisions of the Companies Act 2006 and Schedule 8 of 
the Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013 (“the Act”). 

This section of the report contains details of the Directors’ Remuneration Policy that was approved at the Company’s AGM 
in May 2022. The approval lasts until the AGM in May 2025.

The Policy was determined following a review of the existing structure provided by the Group’s remuneration advisors, 
PwC. This was discussed with the Committee, Executive Management and the Board including the representatives 
from the Company’s largest shareholder, Growthpoint. A short consultation with other key stakeholders and major 
shareholders was undertaken before concluding on the policy that was presented at the Annual General Meeting.

Purpose &  
link to strategy

Operation

Base salary
•  To aid recruitment, 

Reviewed annually effective 1 January to reflect:
•  general increases throughout the Company or changes in 

retention and 
motivation of high- 
quality people

•  To reflect 

experience and 
importance of role 

Pension
•  To help recruit and 
retain high-quality 
people

•  To provide an 
appropriate 
market competitive 
retirement benefit

responsibility or role; and

•  benchmarking against comparator group to ensure salaries 

are about the median level and market competitive.

•  Salary increases will normally be aligned to the average 

increase awarded to the wider workforce.

•  Increases may be above this level if there is an increase 
in the scale, scope or responsibility of the role or to 
allow the basic salary of newly appointed Executives to 
move towards market norms as their experience and 
contribution increases.

The Company does not operate a defined benefit pension 
scheme, all pension benefits are paid either to defined 
contribution pensions schemes of each Executive Director’s 
choice or as a cash supplement. 

Lawrence Hutchings received a pension allowance of 13% 
of basic salary during 2022. From 1 January 2023 this was 
reduced to 8%.

This is the same level as received by Stuart Wetherly and 
compares to a range of pension contributions paid to the UK 
workforce of 5% - 10%. 

Performance 
metrics

n/a

Opportunity

The maximum 
increase 
applicable in any 
year is capped 
at 10% of base 
salary.

n/a

Executive 
Directors receive 
a pension 
contribution of 
8% of salary, 
effective from 
1 January 2023.

For new 
appointments, 
the Committee 
will ensure 
that pension 
contributions 
are in line with 
that of the 
workforce of 
5%-10%.

Benefits
•  To aid recruitment 

The Company offers a package to Executive Directors, in line 
with local market, including but not limited to:

No maximum

n/a

and retention

•  To provide market 

competitive 
benefits

•  To support 

physical, mental 
and emotional 
wellbeing

•  private medical insurance;

•  critical illness cover;

•  life insurance;

•  permanent health insurance; and

•  holiday and sick pay.

Benefits are brokered and reviewed annually. 

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Purpose &  
link to strategy

Operation

Opportunity

Performance 
metrics

Combined Incentive 
Plan (CIP)
•  To incentivise 
delivery of 
short-term 
business targets 
and individual 
objectives based on 
annual KPIs

•  To recognise 

performance whilst 
controlling costs 
in reaction to the 
market context or 
company events

•  To reinforce 

delivery of long-
term business 
strategy and 
targets

•  To align 

participants with 
shareholders’ 
interests

•  To retain Directors 
over the longer 
term

The plan is reviewed annually to ensure bonus opportunity, 
performance measures and weightings are appropriate and 
support the stated Company strategy.

All measures and targets will be reviewed and set annually 
by the Committee at the beginning of the financial year and 
levels of award determined by the Committee after the year 
end are determined based on achievement of performance 
against the stipulated measures and targets.

One third of the award is paid in cash after one year.

Two thirds of the award is deferred into shares.

Deferred shares will vest in three equal tranches in years 
three, four and five and will be subject to the achievement 
of a performance underpin. Vested deferred shares will be 
subject to an additional holding period to the 5th anniversary 
of the date of grant. Upon vesting, sufficient shares can be 
sold to pay tax.

Up to 100% of deferred shares will lapse if median relative 
TSR performance against the peer group is not achieved.

Malus and Clawback provisions apply such that the 
Committee has the discretion to reduce or cancel any 
awards that have not been exercised, in any of the following 
situations: 

•  C&R’s financial statements or results being negatively 

restated due to the Executive’s behaviour;

•  A participant having deliberately misled management or 

the market regarding Company performance;

•  A participant causing significant reputational damage to 

the Company; or

•  A participant’s actions amounting to serious / gross 

misconduct.

•  The discovery that any information used to determine the 
Bonus and/or the number of Plan Shares placed under 
a Share Award relating to a Bonus Award was based on 
error, or inaccurate or misleading information; and/or

•  Failure of risk management; and/or corporate failure.

In line with UK corporate governance best practice the 
Committee will retain the discretion to adjust the payment 
and vesting outcomes (both upwards and downwards) under 
the CIP to reflect the overall corporate performance and 
shareholder experience. The maximum combined incentive 
award potential in any year (300% of salary) will be adjusted 
downwards to reflect the year on year reduction in the profit 
outturn (if any) or if the shareholder return over the same 
period has been negative.

The Committee retains the discretion in exceptional 
circumstances to change performance measures and targets 
and the weightings attached to performance measures 
part-way through a performance if there is a significant and 
material event which causes the Committee to believe the 
original measures, weightings and targets are no longer 
appropriate.

The plan 
provides a 
combined 
annual awards 
of up to 250% 
of salary for 
Executive 
Directors / 300% 
for the Chief 
Executive

Targets 
calibrated so 
maximum pay-
out represents 
exceptional 
performance

The maximum 
combined 
incentive award 
potential in 
any year may 
be adjusted 
downwards 
to reflect the 
year on year 
reduction in the 
profit outturn 
(if any) or if the 
shareholder 
return over the 
same period is 
negative.

Performance 
targets set 
annually based 
on a 100% 
Group financial 
and strategic 
performance 
targets.

2022 objectives 
were weighted 
70% on financial 
performance 
and 30% 
strategic and 
operational 
measures.

Financial metrics 
may typically 
include metrics 
such as profit, 
net rental 
income and cost 
management.

Operational 
and strategic 
metrics may 
include metrics 
such as footfall 
and strategy 
implementation.

Threshold 
performance 
where relevant 
for individual 
objectives is 
typically set at 
50%.

The annual 
nature allows 
the Company 
to link them 
directly to 
Company 
strategy in a 
challenging 
macro-economic 
environment 
and ensure 
that the 
remuneration 
principles 
agreed by the 
Committee will 
be met. 

124124

Stock code: CALPurpose &  
link to strategy

Operation

Opportunity

Performance 
metrics

Long Term 
Retention Award
•  Aligns the Executive 
Directors’ interests 
with those of 
shareholders.

•  Rewards and helps 

retain/recruit 
executives

Executive 
shareholding
•  To support 

alignment of 
Executive Directors 
with shareholder

Continued 
employment 
and not subject 
to disciplinary 
or performance 
procedures.

Lawrence 
Hutchings 
will receive a 
cash award of 
£1,000,000.

Stuart Wetherly 
will receive a 
cash award of 
£500,000.

The maximum 
entitlement 
for any one 
participant 
will not be 
amended to the 
participant’s 
advantage.

No new Awards 
will be made, 
but the Awards 
made during 
2021 will 
continue to 
vest in line with 
the Policy and 
scheme rules.

n/a

n/a

A cash based one-off Long-Term Retention Award was 
implemented by the Company in November 2021 to 
incentivise the retention of the Executive Directors.

The Award was approved by shareholders at a General 
Meeting on 1 November 2021 and a one-off award was 
granted to Lawrence Hutchings and Stuart Wetherly, which 
will vest on 30 September 2023.

The Award is not subject to additional performance measures 
outside of continuous employment in order to simplify the 
attainment of the Award by the Executive Directors. It is 
intended as a method of retention of key individuals within 
the business and it was concluded that it should not be 
hindered by complex performance measures.

Clawback provisions will apply to the Long Term Retention 
Awards if it is discovered within two years of the payment of 
a Long Term Retention Award that:

•  there has been a material misstatement or miscalculation 

in the results of the Company;

•  the award holder has committed an act of gross 

misconduct;

•  the award holder has committed an act which in the 

Remuneration Committee’s opinion has given or could give 
rise to serious reputational damage to the Group;

•  the award holder has committed an act which in the 

Remuneration Committee’s opinion deliberately misled the 
Board or the market as to the performance of the Group;

•  the award holder has committed an act which in the 
Remuneration Committee’s opinion has caused the 
Company or business in which the award holder is 
employed to suffer a material failure of risk management; 
and/or

•  the Company enters an involuntary administration or 

insolvency process or a company voluntary arrangement.

Malus provisions will apply to allow the Remuneration 
Committee to reduce the payment under a Long Term 
Retention Award if any of the circumstances set out above 
occur prior to the payment of the Long Term Retention 
Award.

All Executive Directors are expected to build a shareholding 
to at least 2 x basic annual salary value based on current 
market value or the aggregate purchase price of the shares 
over a five year period.

Deferred or other unvested share awards not subject to 
performance conditions can count towards the guideline in 
line with corporate governance best practice.

There is a 200% base salary post-cessation of employment 
shareholding requirement for two years. 

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Opportunity

Performance 
metrics

n/a

n/a

Purpose &  
link to strategy

Non-Executive 
Director 
Remuneration
•  To reflect 

experience and 
importance of role 

Operation

The Chairman and Non-Executive Directors fees are set 
by the Board taking into account the time commitment, 
responsibilities, skills and experience and roles on Board 
Committees. The fees are reviewed annually.

Details of the fees can be found on page 130. The Senior 
Independent Director and individuals who are members of 
both the Audit and Remuneration Committees receive an 
additional fee per annum. 

Non-Executive Directors do not receive any variable 
remuneration element or receive any other benefits.

Non-Executive Directors are reimbursed for all reasonable 
travelling and subsistence expenses (including any relevant 
tax) incurred in carrying out their duties.

Notes to the Policy table
The Remuneration Committee reserves the right to make any remuneration payments and payments for loss of office, 
notwithstanding that they are not in line with the policy set out above where the terms of the payment were agreed: 
(i) before the policy set out above, or (ii) at a time when a previous policy, approved by was in place provided the payment 
is in line with the terms of that policy, or (iii) at a time when the relevant individual was not a Director of the Company and 
the payment was not in consideration for the individual becoming a Director of the Company.

Discretion
The Committee has discretion in several areas of Policy as set out in this report. The Committee may also exercise 
operational and administrative discretions under relevant plan rules approved by shareholders as set out in those rules. 
In addition, the Committee has the discretion to amend Policy with regard to minor or administrative matters where it 
would be, in the opinion of the Committee, disproportionate to seek or await shareholder approval.

Employee Context
All permanent employees of the Group, including Executive Directors, receive a basic remuneration package including 
basic salary, private medical insurance, travel insurance, income protection, critical illness cover and life assurance. For all 
permanent employees below Board level, the Company pays pension contributions of between 4% - 10% into either a 
Group Pension Scheme, individual employees’ own pension scheme or by a cash contribution.

The Committee ensures that employees’ remuneration across the Company is taken into consideration when reviewing 
executive remuneration policy although no direct consultation is performed. The Committee reviews internal data in 
relation to staff remuneration and is satisfied that the level is appropriate. 

Recruitment of Executives
New Executive Directors will receive a remuneration package that will reflect the Company’s Remuneration Policy 
within the parameters outlined. In certain circumstances, such as an internal promotion, an appointment may be at 
a salary level discount to reflect experience at that point; the Committee may increase it over time on the evidence of 
performance achievement and market conditions. All new Executive Directors’ service agreements will include mitigation 
of the payment of notice as standard.

The Company will not make an ex-gratia award to new joiners. This excludes amounts paid to buy out individuals from 
existing performance awards. 

Service contracts
Executive Directors are employed on rolling service contracts with notice periods of twelve months from the Company 
and from the Executive Director. Copies of the Directors’ service agreements are available to view, upon appointment, 
at the Company’s registered office.

Exit payment policy 
When considering termination payments, the Committee takes into account the best interests of the Company and 
the individual’s circumstances including the reasons for termination, contractual obligations, and CIP scheme rules. 
The Remuneration Committee will ensure that there are no unjustified payments for failure on an Executive Director’s 
termination of employment. The policy in relation to leavers is summarised in the following table:

126126

Stock code: CALSalary and benefits
Executive Directors are on notice periods of 12 months. 
In cases of an Executive leaving this can be served or 
settled with a payment in lieu of notice.

Combined Incentive Plan (CIP)
For leavers during the award year 

•  Typically, for good leavers, rights to awards under the 
CIP will be pro-rated for time in service to termination 
as a proportion of the performance period, and will, 
subject to performance, be paid at the normal time in 
the normal manner (i.e. in cash/deferred awards as 
appropriate).

•  Typically for other leavers, rights to awards under the 

CIP will be forfeited.

For leavers during the deferral period

•  Outstanding deferred awards under the CIP will be 
paid at the normal time, subject to performance 
against the underpin performance condition. The 
Committee retains the discretion to apply time pro-
rating (over the deferral period) for good leavers and 
to accelerate the vesting and/or release of awards if it 
considers it appropriate. 

•  Typically for other leavers, rights to deferred awards 

will be forfeited. 

Long-Term Retention Awards
If, prior to the payment date, a participant ceases to be 
employed by the Group, his Long-Term Retention Award 
will lapse with immediate effect. Where, however, a 
participant ceases employment as a “good leaver”, any 
Long-Term Retention Award held by that individual will 
not lapse and may be retained to the extent that the 
Remuneration Committee in its discretion determines 
taking into account such factors as the Remuneration 
Committee in its discretion determines including the 
period of time that the participant was employed from 
the award date. 

Such retained Long-Term Retention Award will vest on 
the normal payment date (unless the Remuneration 
Committee in its discretion determines that it will be 
settled earlier) and in the normal manner subject to the 
other conditions applying to the Long-Term Retention 
Award being met. 

A participant will be a good leaver if their employment 
ceases: a) due to death; b) due to injury, ill-health or 
disability (in each case evidenced to the satisfaction of 
the Remuneration Committee); c) due to redundancy 
or upon the transfer out of the Group of a company 
or business by which the participant is employed; or 
d) in any other circumstance that the Remuneration 
Committee determines (other than dishonesty, fraud, 
misconduct or any other circumstance that justifies the 
summary dismissal of the participant).

If, prior to the payment date, a participant has given or 
received notice to terminate their employment with the 
Group, his Long-Term Retention Award will not be paid 
unless the Committee is satisfied that the participant has 
performed satisfactorily and to have met the reasonable 
expectations of the role for which they are employed 
during the period from the date of the award to the 
payment date.

The Committee will seek to mitigate the cost to the Company. In the event that the Committee exercises the discretion 
detailed above to treat an individual as a Good Leaver and/or to make a performance related bonus payment, the 
Committee will provide an explanation in the next remuneration report.

Senior Management
The policy for senior management remuneration is set in line with the policy for the Executive Directors, with a degree 
of discretion for the Committee to take into account specific issues identified by the Chief Executive, such as the 
performance of a specific individual or division.

External Appointments
The Company allows Executive Directors to take up external positions outside the Group, providing they do not involve 
a significant commitment and do not cause conflict with their duties to the Company. These appointments can broaden 
the experience and knowledge of the Director, from which the Company can benefit. Executives are allowed to retain all 
remuneration arising from any external position. 

Total Compensation
The minimum scenario is based on nil incentive award;

•  The on-target scenario is based on CIP award at 50% of maximum (i.e. 150% of salary for Chief Executive and 125% 

of salary for Executive Directors), split into 1/3 cash and 2/3 shares (excluding share price appreciation and accrual of 
dividend equivalent payments); and

•  The maximum scenario is based on CIP award at 100% of maximum (i.e. 300% salary for Chief Executive and 250% 

for Executive Directors) split into 1/3 cash and 2/3 shares (excluding share price appreciation and accrual of dividend 
equivalent payments).

127127

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•  In addition, the maximum scenario is illustrated based on share price increase of 50% for the maximum share element 

which could be granted for the CIP. 

•  The Long-Term Retention Award has been excluded from these calculations. 

All figures in £’000

£2,500

£2,000

£1,500

£1,000

£500

£0

Total
£2,220

£1,287

Total
£1,791

£875

£429

£429

Total
£1,141

£424

£212

Total
£504

£429

£429

£429

£429

Total
£1,016

£470

£235

£282
27%

Total
£1,251

£705

£235

£282
22%

Total
£660

£232

£116

£282
42%

Total
£311

£282
87%

Minimum

Target

Maximum

L Hutchings

Maximum
+50% share price
appreciation

Minimum

Target

Maximum

S Wetherly

Maximum
+50% share price
appreciation

Salary

Benefits

Pensions

CIP – Cash

CIP – Shares

L Hutchings

Salary

CIP – Cash

CIP – Shares

Benefits

Pension

Minimum
Target
Maximum
Maximum + 50% share price appreciation 

85%
37%
24%
19%

0%
19%
24%
19%

0%
37%
48%
58%

2%
1%
1%
1%

13%
6%
3%
3%

S Wetherly

Salary

CIP – Cash

CIP – Shares

Benefits

Pension

Minimum
Target
Maximum
Maximum + 50% share price appreciation

91%
43%
28%
22%

0%
18%
23%
19%

0%
35%
46%
56%

2%
1%
1%
1%

7%
3%
2%
2%

Total

100%
100%
100%
100%

Total

100%
100%
100%
100%

Consultation and shareholders’ views
In the second half of 2021, the Committee undertook a consultation with its largest shareholders before implementing 
the Retention Awards that were proposed at the General Meeting in November 2021. The vote passed with 93.6% of votes 
in favour.

Following the decision to essentially retain the same CIP structure as has been in operation a short consultation with 
other key stakeholders and major shareholders was undertaken in early 2022 before concluding on the policy that was 
presented for approval at the 2022 Annual General Meeting. The policy passed with 96.1% of votes cast in favour.

Where requested, further clarification and discussion can be provided to all shareholders to assist them in making an 
informed voting decision. If any major concerns are raised by shareholders these can be discussed with the Committee 
Chairman in the first instance and the rest of the Committee as appropriate. 

Committee evaluation
The Committee reviews its performance with Board members and other participants, including through the annual 
Board evaluation.

128128

Stock code: CALDirectors’ Remuneration Report

This section sets out how the Directors’ Remuneration Policy that was 
implemented during 2022. Where stated, disclosures regarding Director’s 
remuneration have been audited by the Company’s external auditor Deloitte. 

The Remuneration Committee
The Committee met twice during 2022 as well as holding informal meetings and other correspondence to discuss wider 
remuneration issues. Committee members include Laura Whyte (Chair), Ian Krieger and Katie Wadey, all independent 
Non-Executive Directors. All members of the Committee attended each meeting in the year. The Chief Executive and 
other Non-Executive Directors are invited to attend meetings as required, except in circumstances where their own 
remuneration is being discussed.

The Remuneration Committee agrees the framework for the remuneration of the Chairman and the Executive Directors. 
The Committee approves salaries and sets the levels, conditions and performance objectives for the annual bonus and 
share awards for Executive Directors. The Committee also reviews the remuneration of the senior management below 
Board level. It also makes recommendations to the Board on matters that require shareholder approval.

The terms of reference of the Committee are available at www.capreg.com/about-us/people/board-committees.

Advisors
In 2022, the Committee received advice from independent remuneration consultants PwC LLP. PwC LLP’s fees charged for 
the year were £10,000, which were charged on a time/cost basis. No other services were provided by PwC LLP during the 
course of 2022.

PwC LLP is a member of the Remuneration Consultants’ Group, and as such chooses to operate pursuant to a code 
of conduct that requires remuneration advice to be given objectively and independently. PwC were appointed by the 
Remuneration Committee, following a robust tender process. The Committee is satisfied that the advice provided by PwC 
LLP in relation to remuneration matters is objective and independent. 

The Committee is satisfied that the members of the PwC LLP team do not have connections with the Company or its 
Directors which might impair their independence. 

Summary of performance year ended 30 December 2022 (unaudited)
2022

Net Rental Income (Investment Assets)
Adjusted Profit1
Adjusted Earnings per share1 
IFRS Profit/(loss) for the period
Total dividend per share
Net Asset Value (NAV) per share
EPRA NAV per share
Group net debt
Net debt to property value

£23.5m
£10.3m
£6.2p
£12.1m
£5.2p
£106p
£103p
£130.9m
41%

2021

£21.7m
£8.8m
7.3p
£(26.4)m
–
102p
102p
£185.3m
49%

1.  Adjusted Profit, Adjusted Earnings per share and net debt are as defined in the Glossary. Adjusted Profit incorporates profits from operating 
activities and excludes revaluation of properties and financial instruments, gains or losses on disposal, and other non-operational items. 
A reconciliation to the equivalent EPRA and statutory measures is provided in Note 9 to the financial statements. 

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors’ Remuneration Report CONTINUED

Single total figure of remuneration for Directors (audited):
The table below sets out the remuneration received/receivable in relation to the year ended 30 December 2022. 

Salary/Fees1

Taxable 
benefits1

Other 
benefits1

Pension

Total  
fixed pay

Annual  
bonus2

Other3

Total  
variable pay

Total  
pay

£’000

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

2022

2021

L Hutchings
S Wetherly
Total
D Hunter
T Hales4
G Muchanya5
I Krieger6
L Norval4
N Sasse5
K Wadey6
L Whyte6
Total
Total all

438
287
725
143
–
–
54
–
–
49
49
295

429
282
711
140
21
–
51
43
–
48
48
351
1,020 1,062

4
2
6
–
–
–
–
–
–
–
–
–
6

4
2
6
–
–
–
–
–
–
–
–
–
6

2
1
3
–
–
–
–
–
–
–
–
–
3

2
1
3
–
–
–
–
–
–
–
–
–
3

58
23
81
–
–
–
–
–
–
–
–
–
81

64
23
87
–
–
–
–
–
–
–
–
–

499
502
308
313
807
815
140
143
21
–
–
–
51
54
43
–
–
–
48
49
48
49
351 
295
87 1,110 1,158

311
170
481
–
–
–
–
–
–
–
–
–
481

279
153
432
–
–
–
–
–
–
–
–
–
432

2022  2021  2022

– 1,000
500
–
– 1,500
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
– 1,500

2021
2021
2022
813 1,778
311 1,279
961
653
170
483
481 1,932 1,296 2,739
140
21
–
51
43
–
48
48
351
481 1,932 1,591 3,090

143
–
–
54
–
–
49
49
295

–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–

1.  Taxable benefits include private medical care and critical illness cover; other benefits include life insurance and permanent health insurance. 

Taxable benefits include the complete list required in paragraph 11(1) (a) of Schedule 8 of the Regulations. 

2.  Figures represent the cash bonus element of the Combined Incentive Plan and do not include the element deferred into shares subject to relative 

TSR performance.

3.  A one-off cash-based award was granted to Lawrence Hutchings (£1,000,000) and Stuart Wetherly (£500,000) on 1 November 2021, which will vest 

and become payable on 30 September 2023.

4.  T Hales retired and stepped down as a Director on 20 May 2021. L Norval stepped down as a Director on 15 December 2021. As a result, both 

received pro-rata sums up to their respective resignation dates. 

5.  G Muchanya and N Sasse, both serve as Growthpoint’s representatives and do not receive a fee.

6. 

I Krieger, K Wadey and L Whyte receive(d) an additional fee of £5,000 per annum as members of the Audit and Remuneration Committees. I Krieger 
receives a further fee of £5,000 as Senior Independent Director.

Basic salary increases for Executive Directors
The Executive Directors have been awarded a pay rise of 3%. This in line with the low end of the range of general pay rises 
provided to the wider workforce of between 3% and 5%. In considering the wider workforce salary increases management 
were very focussed on supporting those most impacted by significant increased costs of living and thus decided to adopt 
a range of salary uplifts to provide greater increases for the lower paid team members.

L Hutchings
S Wetherly
C Staveley

2023  
£’000

451
296
–

%

3.0
3.0
–

2022  
£’000

429
288
–

%

2.0
2.0
–

2021 
£’000

429
282
–

20201  
£’000

429
282
–

%

–
–
–

%

1.0
2.5
–

2019  
£’000

425
275
–

%

1.0
–
–

2018  
£’000

383
–
305

%

2.0
–
2.0

1.  L Hutchings and S Wetherly took a voluntary 20% reduction in salary for the months of April, May and June 2020, the actual base salary received in 

2020 was £407k and £268k respectively.

Non-Executive Director Fees
Non-Executive Director fees will increase by 3% in line with the increase provided to the salaries of Executive Directors 
and the lower end of the wider workforce. This will result in a fee of £147,084 for the Chairman and a base fee of 
£45,042 for the Non-Executive Directors in 2023. No increase will be applied to the additional £5,000 per annum for 
being a member of the Audit and Remuneration Committees nor the additional £5,000 fee per annum paid to the Senior 
Independent Director. 

The Growthpoint representative Directors (George Muchanya and Norbert Sasse during 2022), in accordance with the 
terms of the Growthpoint Relationship agreement, do not receive a fee as Non-Executive Directors.

130130

Stock code: CALCombined Incentive Plan (CIP) (audited)
The number of awards and the performance periods for all outstanding CIP awards are summarised in the table below. 
The Company’s Clawback provisions apply during the holding period where the level of vesting may be reduced, including 
to nil. Awards granted in 2020 and 2022 relate to 2019 and 2021 performance respectively, as disclosed in the relevant 
Remuneration Reports for those years. No awards were granted in 2021 as the CIP awards for the 2020 financial year 
were waived by the Executive Directors.

Name

Date of  
Award

No. of  
awards1

Type of  
award

Face value  
at date of 
award2 
£’000 

 L Hutchings

S Wetherly

27.04.2020 200,799

Nil cost 
option

436

25.04.2022 984,938

Nil cost 
option

558

27.04.2020 108,274

Nil cost 
option

235

25.04.2022 538,980

Nil cost 
option

305

Threshold/  
Maximum vesting share price3

1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance
1/3 of shares subject to median 
relative TSR performance

End of 
Performance 
Period

Holding 
period

01.01.2023 2 years

01.01.2024 1 year

01.01.2025 –

01.01.2025 2 years

01.01.2026 1 year

01.01.2027 –

01.01.2023 2 years

01.01.2024 1 year

01.01.2025 –

01.01.2025 2 years

01.01.2026 1 year

01.01.2027 –

1. 

Includes dividend equivalent shares subsequently awarded.

2.  The awards issued in April 2020 were calculated based on a share price of 253.67 pence, being the average market value of a share over the final 

nine dealing days to 30 December 2019. The awards issued in April 2022 were calculated based on a share price of 59.50 pence, being the average 
market value of a share over the final twenty dealing days to 30 December 2021. The period used for the April 2020 awards was shorter to exclude 
the impact of the equity raise and partial offer transaction within which Growthpoint acquired a majority stake in the Company. 

3.  Shares will vest subject to the performance underpin of median relative Total Shareholder Return against a retail property comparator group.

Dividend equivalents:
Whenever a dividend or other cash distribution is paid by the Company in respect of Shares, the number of Shares 
subject to each Unvested Share Award (as at the time the dividend or other cash distribution is paid) shall be increased by 
such number of whole Shares (rounded down to the nearest whole number) as outlined in the CIP Rules.

2022 Combined Incentive Plan and achievement of objectives (audited):

L Hutchings
S Wetherly

Maximum CIP 
opportunity 
as % 
of salary

300%
250%

% of objectives 
achieved

Effective % 
of maximum 
achieved

Cash Bonus 
payable 
£’000

Deferred Share 
award 
£’000

71%
71%

213%
177.5%

311
170

622
340

Deferred share awards are subject to the individual remaining in continuing employment (unless they qualify as a Good 
Leaver). Up to 100% of deferred shares will lapse if median relative TSR performance is not achieved. 

The annual Combined Incentive Plan criteria for 2022 were determined with a weighting of 70% for Financial Objectives 
and 30% on Operational and Strategic objectives.

131131

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Group Objectives: Financial Targets (70%)

Threshold

Maximum

Performance
Measure

% of bonus

Required 
performance

% of bonus

Required 
performance

Adjusted Profit
Net Rental Income
Rent Collection including deferrals

Cost Management (Central Costs)
Balance Sheet management – based 
on reducing the Group’s Net Loan to 
Value ratio
Total

3.75%
3.75%
2.5%

3.75%

3.75%
17.5%

£9.1m
£20.7m
92%

7.3

<50%

15%
15%
10%

15%

15%
70%

Actual
achieved

£10.3m
£23.2m
97%

Pay-out as % 
of max.
13%1
14%1
9%

£10.2m
£23.3m
98%

6.4

£7.2m

4%

45%

41%

13%
53%

1.  Payout assessed at £10.0 million for Adjusted profit and £23.2 million for Net Rental Income, excluding the £0.3 million benefits of the prior year 

adjustments relating to Expected Credit Losses (see Note 1 to the financial statements for further details).

Group Objectives: Operating Metrics (10%)
Performance
Measure

% of bonus

Required performance

Actual achieved 

Operating metrics

10%

Total

10%

5% based on Footfall outperforming 
the national index by at least 0.5%
5% based on leasing performance 
against ERV and Previous Passing 
Rent.

While footfall was +27.4% on 2021 
this was 5% below the national index
109 new leases and renewals signed 
at average premium to previous rent 
of 34% and to ERV of 13.7%.

Group Objectives: Implementation of Strategy (20%)
In assessing the performance against strategy the Committee considered the following:

Pay-out as  
% of max.

4%

4%

•  The Group secured agreements for lease at Ilford for a new anchor unit for TK Maxx and a new Community Healthcare 

Centre with the NHS, co-ordinated with a package of loan amendments to its Ilford loan facility.

•  Completion of the acquisition of its debt in respect of the Marlowes shopping centre in Hemel Hempstead at a discount 

of approximately 51%, increasing the Group's Net Asset Value by approximately £12.3 million, partially funded by a 
new £4.0 million loan facility provided by BC Invest, a subsidiary of the Group's strategic residential partner Far East 
Consortium. 

•  Completion of the sale of land for residential development at its 17&Central community shopping centre in 

Walthamstow to Long Harbour for c.£21.65 million.

•  Completion of the sale of The Mall, Blackburn for £40 million, at a premium to the December 2021 valuation. The 

combined impact of this and the Walthamstow residential receipt was to reduce Net Debt by approximately £60 million 
and the Group’s key Net Loan to Value debt ratio by approximately 900 basis points. 

•  Progress against the Group’s sustainability objectives including reducing the Group's energy consumption with a 42% 

fall in carbon emissions against the 2019 baseline. 

•  Remerchandising in line with Community Centre strategy – in addition to the TK Maxx and NHS lettings completed at 
Ilford the Group opened a new diagnostics centre at Wood Green (and subsequently agreed a further extension to it) 
and agreed a deal with CRATE to operate the new Food Market at Walthamstow.

In consideration of the significant progress made the Committee concluded to award a payout of 14% of the maximum 
20% available.

Overall Committee Assessment of Combined Incentive Plan Payment 
The Committee carefully considered the performance against the Financial Targets and determined that the formulaic 
outturn would be 53% out of a maximum of 70%. The Committee then reviewed performance against the Operating 
Metrics and concluded on a payment of 4 % out of 10%. Finally the Committee considered the Implementation of Strategy 
and noted that performance here had been strong, resulting in a payment of 14% out of 20%. 

This resulted in a total payout of 71%. The committee considered the trend of key metrics against the prior year and 
shareholder experience, noting that Total Shareholder Return for 2022 was +9.5% which put the Group towards the top of 
UK listed Real Estate companies in 2022. 

Reflecting on all of the above the Board believe management have performed exceptionally well in guiding the business 
through a year of recovery, resolving successfully the loan positions on Ilford and Hemel Hempstead and reducing further 
the Group’s debt levels with the completion of the Walthamstow residential transaction and sale of The Mall, Blackburn. 
The Committee were as a result satisfied that a payout of 71% of maximum was a fair outcome.

132132

Stock code: CAL 
CIP Objectives
The Committee will continue to set stretching performance targets based on the Group’s key financial performance 
metrics which form at least 70% of the metrics used. The remaining 30% will be subject to strategic and operational 
measures, providing a link between financial and strategic out turns. 

Adjusted Profit
Net Rental Income
Rent collection
Cost management
Balance sheet resilience
Total Financial:
Operating metrics:

Footfall against benchmark
Leasing performance

ESG including consideration of:

GRESB and EPRA sustainability assessment performance
Reduction in Group Carbon emissions
Social impact measurement and assessment 

Strategy Implementation
Total Operational and Strategic:

% of max.

15%
15%
10%
15%
15%
70%
10%

10%

10%
100%

Pay-out levels for threshold performance will remain controlled at a minimum of 25% of the CIP and maximum pay-out 
will represent ‘exceptional performance’. Target performance levels of pay-out will be at 50%. 

Detailed targets have not been disclosed due to their commercially sensitive nature. The targets and the extent to which 
they have been achieved will be published in full in the 2023 Directors Remuneration Report.

Combined Incentive Plan (audited):
Vesting of 2019 Combined Incentive issue
The first one third tranche of the 2019 CIP awards became available for vesting from 1 January 2023. The Committee 
reviewed relative TSR performance of the Group against an agreed peer group of other retail property companies. The 
Committee were satisfied that the Company’s TSR performance satisfied the requirement of being at median level or 
above and consequently approved vesting of the awards in full. This has resulted in 66,933 and 36,091 shares becoming 
available for Lawrence Hutchings and Stuart Wetherly to exercise respectively. 

Long Term Retention Award (audited):
The number of awards and the performance periods for all outstanding retention awards are summarised below. 

November 2021 Award 
Lawrence Hutchings was granted a cash award of £1,000,000 on 1 November 2021 with the sole condition of remaining in 
continued employment and not being subject to disciplinary or performance procedures at the payment date. 

Stuart Wetherly was granted a cash award of £500,000 on 1 November 2021 with the sole condition of remaining in 
continued employment and not being subject to disciplinary or performance procedures at the payment date.

The November 2021 cash based Long Term Retention Awards will be paid once the awards vest and become payable on 
30 September 2023. 

The Company’s Clawback provisions will apply, where the level of vesting may be reduced, including to nil. Malus 
provisions will apply to allow the Remuneration Committee to reduce the payment under a Long Term Retention Award if 
any of the circumstances set out above occur prior to the payment of the Long Term Retention Award.

Exit payments and payments to past Directors (audited)
No exit payments were awarded to Directors in 2022. Neither were any payments made to past Directors.

133133

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Performance graph
The graph below illustrates the Company’s Total Shareholder Return (i.e. share price growth plus dividends paid) 
performance compared to the FTSE All Share and FTSE 350 Real Estate indices as these indices provide a measure of 
a sufficiently broad equity market against which the Company considers that it is suitable to compare itself. The graph 
shows how the total return on a £100 investment in the Company made on 30 December 2012 would have changed over 
the ten-year period measured, compared with the total return on a £100 investment in the comparable indices.

250

200

150

100

50

0

D e c-11

Capital & Regional plc

FTSE All-Share

FTSE 350 UK Real Estate

D e c-12

D e c-13

D e c-14

D e c-15

D e c-16

D e c-17

D e c-18

D e c-19

D e c-2 0

D e c-21

D e c-2 2

The table below sets out the total remuneration of the Chief Executive, over the same period as the Total Shareholder 
Return graph. The quantum of Annual Incentive awards granted each year and long-term incentive vesting rates are given 
as a percentage of the maximum opportunity available.

Total remuneration
(L Hutchings)
Total remuneration 
(H Scott-Barrett)
Annual bonus (% of max) 
(L Hutchings)
Annual bonus (% of max) 
(H Scott-Barrett)
LTIP/CIP vesting (% of max) 
(L Hutchings)
LTIP vesting (% of max)
(H Scott-Barrett)

2013
£’000

2014
£’000

2015
£’000

2016
£’000

2017
£’000

2018
£’000

2019
£’000

2020
£’000

2021
£’000

2022
£’000

n/a

n/a

n/a

n/a

393

752

718

481

1,778

813

651

833

796

2,112

564

–

–

–

–

–

n/a

n/a

n/a

n/a

n/a

45%

53%

51%

65%

71%

69%

40%

85%

70%

70%

n/a

n/a

n/a

n/a

n/a

–

–

–

91.85% 35.26%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

–

–

–

n/a

n/a

n/a

n/a

134134

Stock code: CALAnnual change in pay for Directors verses the wider workforce in 2022
The percentage change in the remuneration of Directors compared to that of employees generally is included below. The 
year-on-year movement in salary for Directors and employees reflects the annual review applied as effective from January 
2022. Non-Executive Directors do not receive any benefits.

2021

Salary

Bonus
Benefits

2022

Salary

Bonus
Benefits

Employee 
Group1

Executive Directors

Non-Executive Directors

L Hutchings

S Wetherly

D Hunter

I Krieger G Muchanya3

N Sasse3

K Wadey

L Whyte

–

–

–

n/a2

n/a2
No change No change No change

n/a2

–

–
–

–

–
–

–

–
–

–

–
–

–

–
–

–

–
–

Employee 
Group1

3–5%

Executive Directors

Non–Executive Directors

L Hutchings

S Wetherly

D Hunter

I Krieger G Muchanya2

N Sasse2

K Wadey

L Whyte

3%

3%

8.4%

11%
No change No change No change

11%

2%

–
–

2%

–
–

–

–
–

–

–
–

2%

–
–

2%

–
–

1.  Calculated on a like for like basis with reference to employees of Capital & Regional plc and Capital & Regional Property Management Limited who 

have been at the Companies for the entirety of the current and prior years. 

2.  No bonuses were paid in 2020 and hence the percentage change cannot be calculated.
3.  G Muchanya and N Sasse do not receive a fee.

Chief Executive pay ratio
The Company has fewer than 250 employees and is therefore not required to disclose the ratio between the Chief 
Executive’s pay and the pay of other employees in the Company, as outlined in the Companies (Miscellaneous 
Reporting) Regulations 2018. However, the ratio of the Chief Executive’s pay to the average employees’ pay is taken into 
consideration when setting Executive remuneration and for full transparency we therefore disclose the ratio of the salary 
of the Chief Executive to the average employee salary (excluding Directors) which was 6.4:1 (£437,835: £68,5071). The 
equivalent ratios in 2021 and 2020 were 6.3:1 and 6.5:1 respectively.

1.  Calculated with reference to employees of Capital & Regional plc and Capital & Regional Property Management.

Relative importance of spend on pay compared to distributions to shareholders

Executive Director’s remuneration
Employee costs (per Note 7 of the financial statements)
Dividends paid (Total of Interim and Final Dividend for the respective year)

2022
£m

1.3
13.8
4.7

2021
£m

2.71 
11.0
–

%

-51.9%
+25.5%
–

1.  2021 includes a one-off cash-based award that was granted to Lawrence Hutchings (£1,000,000) and Stuart Wetherly (£500,000) on 

1 November 2021, which will vest and become payable on 30 September 2023.

Directors’ service agreements and letters of appointment 

Name

Executive Directors
L Hutchings
S Wetherly

Unexpired term of 
appointment

Date of service agreement

Notice period

Potential termination payment

Rolling contract
Rolling contract

13 June 2017
11 March 2019

12 months
12 months

12 months’ salary and benefits value
12 months’ salary and benefits value

Non-Executive Directors
D Hunter
I Krieger
L Whyte
G Muchanya
N Sasse
K Wadey

Rolling contract
Rolling contract
Rolling contract
Rolling contract
Rolling contract
Rolling contract

Date of initial appointment

9 March 2020
1 December 2014
1 December 2015
9 December 2019
9 December 2019
20 October 2020

6 months
No notice
No notice
No notice
No notice
No notice

None
None
None
None
None
None

Non-Executive Directors are all appointed on rolling contracts with no notice period save for David Hunter who 
as Chairman has a six-month notice period. All Directors stand for re-election annually and Board appointments 
automatically terminate in the event of a Director not being re-elected by shareholders. Copies of the Directors’ service 
agreements are available to view at the Company’s registered office.

135135

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors’ Remuneration Report CONTINUED

External Appointments
Executive Directors may accept external appointments as Non-Executive Directors of other companies and retain any 
related fees paid to them, subject to the approval of the Board in each case. No external appointments were undertaken 
by the Executive Directors during 2022.

Workforce Engagement 
The Committee is regularly updated on workforce pay and benefits throughout the Group and considers workforce 
remuneration as part of the review of executive remuneration. Laura Whyte, the Chair of the Committee periodically 
attends staff Town Hall meetings and other staff sub-committee meetings where performance management and the 
interaction with pay of both staff and executive management is discussed. In addition the Committee reviews feedback 
from employee surveys and takes this into account when setting pay. 

The Committee is also tasked with overseeing major changes in employee benefit structures. It has responsibility 
for the remuneration of the members of the Group Senior Leadership Team and is therefore able to ensure that the 
remuneration decisions made in respect of the Executive Directors are made with consideration of, and in line with, 
senior management and other employees. The Committee also reviews the proposed pay awards and bonus payments 
made to the wider workforce to ensure alignment and consistency with the principles set in determining executive pay.

Interests in shares (audited)
The Directors and, where relevant, their connected persons (within the meaning of Section 252 of the Companies 
Act 2006) were beneficially interested in the ordinary share capital of the Company at the dates shown in the table. 
This excludes unvested CIP share awards, these are disclosed separately on page 131.

D Hunter
L Hutchings
S Wetherly
I Krieger
G Muchanya
N Sasse
K Wadey
L Whyte

30 December 
2022 Shares

30 December 
2021 Shares

109,145
12,439
36,813
17,630
–
62,187
–
32,207

105,442
12,017
35,603
17,032
–
62,187
–
31,115

There were no changes to Directors’ shareholdings from 30 December 2022 to 19 April 2023, being the latest practicable 
date prior to the issue of this report.

All Executive Directors are expected to build a shareholding to at least 2 x basic annual salary value, based on current 
market value or the aggregate purchase price of the shares, over a five year period.

There is no set timescale for Executive Director to reach the prescribed target but they are expected to retain net shares 
received on the vesting of long-term incentive awards until the target is achieved. Shares that count towards the holding 
guideline are unfettered and beneficially owned by the Executive Directors and their connected persons. 

Executive Directors

L Hutchings
S Wetherly

Time from appointment 
as Executive Director

Target % of 
salary

Target 
currently met?

4 year 6 months
2 year 9 months

200
200

No
No

Post cessation shareholding requirements
There is a 200% base salary post-cessation of employment shareholding requirement for two years. Shares awarded but 
subject to further deferral periods or performance conditions are included for the purposes of the calculation.

Committee evaluation
The Committee reviewed its performance with Board members and other participants, including through the annual 
Board evaluation.

136136

Stock code: CALConsultation and shareholders’ views
The Chair corresponds with shareholders and also engages with governance agencies including ISS and the Investment 
Association. 

Shareholder voting on the Directors’ Remuneration Policy and Remuneration Report, which were tabled at the 19 May 
2022 AGM, were as follows:

Resolution

To approve the Directors’ 
Remuneration Policy
To approve the Directors’ 
Remuneration Report

For

% For

Against

% Against

Total Shares 
Voted

% Shares 
Voted

Votes 
Withheld

125,803,575

96.10

5,107,180

3.90 130,910,755

79.15

22,019

125,765,219

96.07

5,147,202

3.93 130,912,421

79.15

20,353

Shareholder voting on the Long-Term Retention Awards, which was tabled at the 1 November 2021 EGM, was as follows:

Resolution

For

% For

Against

% Against

Total Shares 
Voted

% Shares 
Voted

Votes 
Withheld

To approve the Long-Term 
Retention Awards

74,164,267

93.56

5,107,522

6.44

79,272,149

70.97

84,550

Laura Whyte 
Chair of the Remuneration Committee

137137

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors' Report

Business review
In accordance with section 414C (11) of the Companies Act 2006 disclosures regarding employee involvement; the 
employment of disabled people; the future development, performance and position of the Group can be found in 
the Strategic Report, which is incorporated into this report by reference. This also includes our statutory reporting 
on greenhouse gas emissions. A report on corporate governance and compliance with the provisions of the 2018 UK 
Corporate Governance Code and Disclosure and Transparency Rules, which forms part of this Directors’ Report, is set out 
on page 100.

The results for the year are shown in the Group income statement on page 104. Post balance sheet events are disclosed 
in Note 31 to the financial statements. The use of financial derivatives is set out in Note 19 to the financial statements.

The purpose of this annual report is to provide information to the members of the Company. The annual report 
contains certain forward-looking statements with respect to the operations, performance and financial condition of the 
Group. By their nature, these statements involve uncertainty since future events and circumstances can cause results 
and developments to differ materially from those anticipated. The forward-looking statements reflect knowledge and 
information available at the date of preparation of this annual report and the Group undertakes no obligation to update 
them. Nothing in this annual report should be construed as a profit forecast.

Dividends
An interim dividend of 2.5 pence per share (the "Dividend") was paid on 7 October 2022 (2021 - nil) 100% as a property 
income distribution ("PID").

The Directors recommend a final dividend of 2.75 pence per share all to be paid as a Property Income Distribution (PID). 
This will result in a total distribution for the year ended 30 December 2022 equivalent to 5.25 pence per new share 
(2021: nil).

Subject to approval of shareholders at the Annual General Meeting (AGM) on Thursday, 25 May 2023, the final dividend 
will be paid on 2 June 2023. The key dates are set out as below:

•  Confirmation of ZAR equivalent dividend and Scrip dividend pricing 

Friday, 31 March 2023

•  Last day to trade on Johannesburg Stock Exchange (JSE) 

Tuesday, 11 April 2023

•  Shares trade ex-dividend on the JSE 

Wednesday, 12 April 2023

•  Shares trade ex-dividend on the London Stock Exchange (LSE) 

Thursday, 13 April 2023

•  Record date for LSE and JSE and last election for Scrip 

•  Annual General Meeting 

•  Dividend payment date 

Friday, 14 April 2023

Thursday, 25 May 2023

Friday, 2 June 2023

The dividend will be paid 100% as a PID. South African shareholders are advised that the final dividend will be regarded 
as a foreign dividend. Further details relating to Withholding Tax for shareholders on the South African register will be 
provided within the announcement detailing the currency conversion rate on Friday, 21 April 2023. Share certificates 
on the South African register may not be dematerialised or rematerialised between Wednesday, 3 June 2023 and 
Friday, 5 June 2023, both dates inclusive. Transfers between the UK and South African registers may not take place 
between Friday, 21 April 2023 and Friday, 5 May 2023, both dates inclusive. 

Property Income Distributions (PIDs)
As a UK REIT, Capital & Regional plc is exempt from corporation tax on rental income and gains on UK investment 
properties but is required to pay Property Income Distributions (PIDs). UK shareholders will be taxed on PIDs received at 
their full marginal tax rates. A REIT may in addition pay normal dividends. 

For most shareholders, PIDs will be paid after deducting withholding tax at the basic rate. However, certain categories 
of UK shareholder are entitled to receive PIDs without withholding tax, principally UK resident companies, UK public 
bodies, UK pension funds and managers of ISAs, PEPs and Child Trust Funds. Further information on UK REITs is available 
on the Company’s website, including a form to be used by shareholders to certify if they qualify to receive PIDs without 
withholding tax. 

PIDs paid to shareholders on the South African share register are subject to UK withholding tax at 20%. South 
African shareholders may apply to His Majesty’s Revenue and Customs after payment of the PID for a refund of the 
difference between the 20% withholding tax and the prevailing UK/South African double tax treaty rate. Other overseas 
shareholders may be eligible to apply for similar refunds of UK withholding tax under the terms of the relevant 
tax treaties.

138138

Stock code: CALDirectors
The names and biographical details of the present Directors of the Company are given on pages 101–102. All Directors 
served for the full year. George Muchanya resigned as one of Growthpoint’s nominated Non-Executive Directors on 
22 February 2023 and was replaced by Panico Theocharides.

All current Directors will retire and being eligible, offer themselves for re-election at the 2023 Annual General Meeting. 

Directors’ interests in the share capital and equity of the Company at the year-end are contained in the Directors’ 
Remuneration Report. There were no contracts of significance subsisting during or at the end of the year in which a 
Director of the Company was materially interested. No Director had a material interest in the share capital of other Group 
companies during the year.

Pursuant to the Growthpoint Relationship Agreement that the Company entered into in 2019, the Company agrees, 
upon request, to appoint two Non-Executive Directors nominated by Growthpoint to the Board for so long as they 
own 20% or more of the issued ordinary capital in the Company and one Non-Executive Director to the Board if they 
own less than 20%, but not less than 15%. Panico Theocharides and Norbert Sasse are the Growthpoint Nominated 
Non-Executive Directors.

All other Directors are appointed in a personal capacity.

The Company maintains insurance for the Directors in respect of liabilities arising from the performance of their duties.

Listing Rule 9.8.4R disclosures
The following table sets out where disclosures required in compliance with Listing Rule 9.8.4R are located.

Interest capitalised and tax relief
Details of long-term incentive schemes
Waiver of emoluments by a Director
Waiver of future emoluments by a Director
Non pre-emptive issues of equity for cash
Non pre-emptive issues of equity for cash by major subsidiary undertakings
Parent company participation in a placing by a listed subsidiary
Contracts of significance
Provision of services by a controlling shareholder

Shareholder waivers of dividends

Shareholder waivers of future dividends
Agreements with controlling shareholders

n/a
Page 131–133
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Shares held by Employee Share 
Ownership Trust – see section below
Shares held by Employee Share 
Ownership Trust – see section below
Page 140

Substantial shareholdings 
As at 30 December 2022 (the accounting reference date of this report), the Company was notified of the following 
interests in its issued ordinary share capital: 

GrowthPoint Properties Limited
Black Crane Capital
Mstead Limited

No. of shares

104,035,718
6,902,813
5,742,052

%

61.49
4.08
3.39

As at 19 April 2023 (the latest practicable date prior to the issue of this report) the Company has been notified of the 
following interests in its issued ordinary share capital:

GrowthPoint Properties Limited
Black Crane Capital
Mstead Limited

No. of shares

104,035,718
6,902,813
5,742,052

%

61.49
4.08
3.39

Shares held by Employee Share Ownership Trust
At 30 December 2022 the Capital & Regional Employee Share Ownership Trust held 31,876 shares in the Company. The 
shares held by the Trust are registered in the nominee name, Forest Nominees Limited, and a dividend waiver is in place 
to cover the entire holding.

139139

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors' Report CONTINUED

Purchase of own shares
The Company did not make any purchases of its own shares during 2022 or up to 19 April 2023 being the latest 
practicable date prior to the issue of this report.

The Company was authorised by shareholders at the 2022 AGM held on 19 May 2022 to purchase up to a maximum of 
10.0% of its ordinary shares in the market. This authority will expire at the 2023 AGM and the directors will be seeking 
a new authority for the Company to purchase its ordinary shares. This will only be exercised if market and financial 
conditions make it advantageous to do so. 

Share capital 
As at 30 December 2022 the Company’s total issued share capital was 169,191,918 ordinary shares of 10 pence each, all 
with equal voting rights. The changes in the Company’s Issued share capital during 2022 are detailed in Note 20 to the 
financial statements. 

The Company has a Secondary Listing of shares on the Johannesburg Stock Exchange (JSE). At 30 December 2022, 
7,565,067 of the Company’s shares were held on the JSE share register representing 4.47% of the total shares in issue.

Controlling shareholder
Growthpoint, through its nominees, holds 61.49% of the issued share capital of the Company. The Relationship 
Agreement, entered into on 17 October 2019, incorporates those terms required by the Listing Rules as a result of 
Growthpoint becoming a controlling shareholder. It remains effective as long as Growthpoint and any of its nominees 
hold at least 20% of the voting rights in the Company. The Relationship Agreement provides various rights including the 
ability to appoint two Non-Executive Directors nominated by Growthpoint to the Board for so long as they own 20% or 
more of the issued ordinary capital in the Company and one Non-Executive Director to the Board if they own less than 
20%, but not less than 15%. The Directors believe that the terms of the Relationship Agreement enable the Group to 
carry on its business independently of Growthpoint. A copy of the Relationship Agreement is available on the Company’s 
website at capreg.com. 

Change in control
The Group’s £39 million debt facility in respect of The Exchange Centre, Ilford allows the lender to potentially demand 
repayment of the facility with 120 days’ notice if there is a change in control resulting in an individual or entity acquiring 
control of 50% or more of Capital & Regional Plc’s shares. 

In addition certain potential tax liabilities could be crystallised in some circumstances where there are varying degrees of 
change of ownership of the Group’s shares.

Furthermore the Group could lose its status as a REIT as a result of the actions of third parties (for example, in the event 
of a successful takeover by a company that is not a REIT and which does not, unlike Growthpoint Properties Limited, 
qualify as an ‘institutional investor’ for REIT purposes) or due to a breach of the close company condition if it is unable to 
remedy the breach within a specified period.

Articles of Association
The rules governing the appointment and replacement of Directors are contained in the Company’s Articles of 
Association. Changes to the Articles of Association must be approved by shareholders in accordance with the legislation 
in force from time to time.

Human rights
The Group operates in the UK and Jersey and, as such, is subject to the European Convention on Human Rights and the 
UK Human Rights Act 1998.

The Group respects all human rights and in conducting its business the Group regards those rights relating to non-
discrimination, fair treatment and respect for privacy to be the most relevant and to have the greatest potential impact on 
its key stakeholder groups of customers, employees and suppliers.

The Board has overall responsibility for ensuring the Group upholds and promotes respect for human rights. The Group 
seeks to anticipate, prevent and mitigate any potential negative human rights impacts as well as enhance positive 
impacts through its policies and procedures and, in particular, through its policies regarding employment, equality and 
diversity, treating its stakeholders and customers fairly and information security. Group policies seek to ensure that 
employees comply with the relevant legislation and regulations in place to promote good practice. The Group’s policies 
are formulated and kept up to date and communicated to all employees through the Staff Policy Manual. The Group has 
not been made aware of any incident in which the organisation’s activities have resulted in an abuse of human rights.

The Group publishes a Modern Slavery Act Statement. This is available on the ESG section of the Group’s website at 
capreg.com. 

140140

Stock code: CALEmployees
The Group is committed to a policy that treats all of its employees and job applicants equally. No employee or 
potential employee receives less favourable treatment or consideration on the grounds of race, colour, religion, 
nationality, ethnic origin, sex, sexual orientation, marital status, or disability. Nor is any employee or potential employee 
disadvantaged by any conditions of employment or requirements of the Group that cannot be justified, as necessary, on 
operational grounds. 

We give full consideration to applications for employment from disabled persons where the requirements of the job 
can be adequately fulfilled by people with disabilities. We endeavour to retain the employment of, and arrange suitable 
retraining for, any employee who becomes disabled during their employment as well as providing training, career 
development and promotion to disabled employees wherever appropriate.

During the year, the Group maintained arrangements to provide employees with information on matters of concern 
to them, to regularly consult employees for views on matters affecting them, to encourage employee involvement in 
the Group’s performance through share schemes, and to make all employees aware of financial and economic factors 
affecting the performance of the Group.

At 30 December 2022, the total number of employees was as follows:

Employees 

Directors
Senior Leadership Team 
Senior Leadership Team direct reports
Employees – Support Office
Employees – Assets
Employees - Snozone

Male

6
4
12
15
18
225

Female

2
3
9
16
40
125

Total

8
7
21
31
58
350

Political donations
The Group has not made any political donations during the year and intends to continue its policy of not doing so for the 
foreseeable future.

Auditor’s information
The Directors who held office at the date of approval of this Directors’ Report confirm that, so far as they are each aware, 
there is no relevant audit information of which the Company’s Auditor is unaware; and each Director has taken all the 
steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the 
Company’s Auditor is aware of that information. This confirmation is given, and should be interpreted, in accordance with 
the provisions of s418 of the Companies Act 2006. A resolution to appoint Mazars LLP as the Company’s Auditor will be 
proposed at the forthcoming Annual General Meeting.

Annual General Meeting
The Company’s Annual General Meeting is due to be held on 25 May 2023. The Notice of Annual General Meeting 2023, 
accompanies this report, which accounts for and explains the business to be covered at the Annual General Meeting of 
the Company.

The Directors Report was approved by the Board of Directors on 20 April 2023 and is signed on its behalf by:

Stuart Wetherly 
Company Secretary

20 April 2023

Registered Company name: Capital & Regional plc  
Registered Company number: 01399411  
Registered office: 22 Chapter Street, London, SW1P 4NP

141141

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceDirectors' Responsibilities Statement 

The directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable 
law and regulations. 

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors 
are required to prepare the Group financial statements in accordance with United Kingdom adopted International 
Accounting Standards and Article 4 of the IAS Regulation and have elected to prepare the parent Company financial 
statements in accordance with FRS 101, as published by the Financial Reporting Council, and applicable law in the United 
Kingdom. Under company law the Directors must not approve the financial statements unless they are satisfied that they 
give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that year. 

In preparing the parent Company financial statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;

•  make judgments and accounting estimates that are reasonable and prudent;

•  state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed 

and explained in the financial statements; and

•  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company 

will continue in business.

In preparing the Group financial statements, International Accounting Standard 1 requires that Directors:

•  properly select and apply accounting policies;

•  present information, including accounting policies, in a manner that provides relevant, reliable, comparable and 

understandable information; 

•  provide additional disclosures when compliance with the specific requirements in IFRSs are insufficient to enable users 
to understand the impact of particular transactions, other events and conditions on the entity’s financial position and 
financial performance; and 

•  make an assessment of the Company’s ability to continue as a going concern.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company, and to 
enable them to ensure that the financial statements and the Directors’ Remuneration Report comply with the Companies 
Act 2006. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for 
the prevention and detection of fraud and other irregularities. 

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on 
the Company’s website. Legislation in the UK governing the preparation and dissemination of financial statements may 
differ from legislation in other jurisdictions.

Directors’ responsibilities statement
We confirm that to the best of our knowledge:

•  the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and fair 
view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the 
consolidation taken as a whole; 

•  the Strategic Report includes a fair review of the development and performance of the business and the position of the 
Company and the undertakings included in the consolidation as a whole, together with a description of the principal 
risks and uncertainties that they face; and

•  the Annual Report and financial statements, taken as a whole, are fair, balanced and understandable and provide the 

information necessary for shareholders to assess the Company’s performance, business model and strategy.

This responsibility statement was approved by the Board of Directors on 20 April 2023 and is signed on its behalf by:

Lawrence Hutchings 
Chief Executive

Stuart Wetherly 
Group Finance Director

142142

Stock code: CALIndependent Auditor’s Report 
To the members of Capital & Regional Plc

Report on the audit of the financial statements
1. Opinion

In our opinion:

•  the financial statements of Capital & Regional PLC (the ‘parent Company’) and its subsidiaries (the ‘Group’) give a 
true and fair view of the state of the Group’s and of the parent Company’s affairs as at 30 December 2022 and of 
the Group’s profit for the year then ended;

•  the Group financial statements have been properly prepared in accordance with United Kingdom adopted 

international accounting standards;

•  the parent Company financial statements have been properly prepared in accordance with United Kingdom 
Generally Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure 
Framework”; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

•  the consolidated income statement;

•  the consolidated statement of comprehensive income;

•  the consolidated and parent Company balance sheets;

•  the consolidated and parent Company statements of changes in equity;

•  the consolidated cash flow statement; and

•  the related notes 1 to 32 and parent Company related notes A to F.

The financial reporting framework that has been applied in the preparation of the Group financial statements is 
applicable law and United Kingdom adopted international accounting standards. The financial reporting framework 
that has been applied in the preparation of the parent Company financial statements is applicable law and United 
Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework” (United Kingdom Generally Accepted 
Accounting Practice).

2. Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial 
statements section of our report. 

We are independent of the Group and the parent Company in accordance with the ethical requirements that are relevant 
to our audit of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard 
as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these 
requirements. The non-audit services provided to the Group and parent Company for the year are disclosed in note 6 to 
the financial statements. We confirm that we have not provided any non-audit services prohibited by the FRC’s Ethical 
Standard to the Group or the parent Company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

143143

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceIndependent Auditor’s Report 
To the members of Capital & Regional Plc

3. Summary of our audit approach

Key audit matters

The key audit matters that we identified in the current year were:

•  Valuation of investment properties.

•  Going concern.

•  Impairment of parent Company investments and intercompany debtors.

Within this report, key audit matters are identified as follows:

 Newly identified

 Increased level of risk

 Similar level of risk

 Decreased level of risk

Materiality

Scoping

The materiality that we used for the Group financial statements was £3.60m (2021: £3.38m) which 
was determined on the basis of 2% (2021: 2%) of net assets. We applied a lower threshold of £0.50 
million (2021: £0.38 million) for testing of all balances impacting Adjusted Profit (as defined in note 
1 of the Group financial statements), which is 5% (2021: 5%) of Adjusted Profit.

Our Group audit was scoped by obtaining an understanding of the Group and its environment, 
including Group-wide controls, and assessing the risks of material misstatement at the Group and 
component levels. Our audit scoping provides audit coverage of 99% (2021: 98%) of net assets, 
93% (2021: 100%) of revenue and 98% of the Group’s profit (2021: 100% of the Group’s loss). 
Our component audit work was executed at levels of materiality applicable to each individual 
component which were lower than Group materiality.

Significant changes in 
our approach

There have been no significant changes in our audit approach in the current year.

4. Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is appropriate.

Our evaluation of the Directors’ assessment of the Group’s and parent Company’s ability to continue to adopt the going 
concern basis of accounting is discussed in section 5.2. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions 
that, individually or collectively, may cast significant doubt on the Group's and parent Company’s ability to continue as a 
going concern for a period of at least twelve months from when the financial statements are authorised for issue.

In relation to the reporting on how the Group has applied the UK Corporate Governance Code, we have nothing material 
to add or draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors 
considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant 
sections of this report.

5. Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the 
overall audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion on these matters.

144144

Stock code: CAL5.1. Valuation of investment properties 

Key audit matter 
description

Investment properties have a carrying value of £320.1 million at 30 December 2022 
(30 December 2021: £376.4 million), comprising 76% (30 December 2021: 59%) of the Group’s 
assets. The portfolio consists of five (30 December 2021: five) shopping centres within the Group. 
During the year the Group sold the Blackburn property and management have deconsolidated the 
Luton entity, as the Group ceded control of the property in May 2022.

We assessed the fair value of the Group’s property portfolio to be a significant area of focus due to 
the level and nature of the judgements and estimates that form inputs into the valuation process 
performed by the Group’s independent valuers, such as yields and sustainability of the cash 
flows. The liquidity within the shopping centre investment sector is still relatively limited and the 
valuations continued to be impacted by the current retail climate.

Changes in these assumptions and judgements could lead to significant movements in property 
values and consequently unrealised gains or losses in the consolidated income statement. 

There is also a risk of fraud in relation to the valuation of the property portfolio, where the use of 
valuation methodology and model, large volume of data involved and assumptions and judgements 
applied are more critical and could be subject to undue influence by management.

The accounting policy for investment property is set out in note 1 to the Group financial statements 
including Directors’ assessment of this as a key source of estimation uncertainty. 

The Audit Committee’s discussion of this key audit matter is set out on page 114. The investment 
property portfolio is disclosed in note 10 of the Group financial statements.

How the scope of our 
audit responded to 
the key audit matter

•  We obtained an understanding of the Group’s relevant controls around investment 

property valuations.

•  We evaluated the competence, capabilities and objectivity of the Group’s independent 

valuers.

•  We met with the Group’s independent valuers appointed by management to value the 

property portfolio and challenged the significant judgements and assumptions applied in 
their valuation model.

•  We analysed the individual property valuations to understand significant movements 

against prior year and comparative market evidence considered by the valuers.

•  We considered contradictory evidence across the work performed. 

•  We evaluated the integrity of the methodology, model and data transfer.

•  We tested the integrity of the information provided to the valuers by management 

pertaining to rental income, purchasers’ costs and occupancy.

•  We verified movements in the key judgements and assumptions and we benchmarked and 
discussed yields in detail with the valuers and our own in-house valuation specialists, who 
are members of the Royal Institution of Chartered Surveyors. We determined whether the 
trend and sentiment on each specific asset was in line with expectations relevant to that 
asset and its location, prospects and expected cash flows. Where possible, market evidence 
was also used to corroborate yield assumptions.

•  To test the sustainability of the cash flows we have performed our audit procedures on 
revenue and expected credit losses. Additionally we have tested specifically the void 
assumptions, tenant incentives, cash collection as well as variable income and car park 
income of each of the properties to conclude that the assumptions used in the assessment 
of sustainability of the cash flows are reasonable.

•  We tested the disposal of Blackburn property and assessed whether any of the assets of 

the Group should be classified as held for sale at year end.

•  We reviewed the associated disclosures within the financial statements and focus on any 
additional requirements that may be necessary, for example, the FRC’s expectations in 
relation to sensitivity disclosures in note 10.

Key observations

We concur with the assumptions adopted by Directors in the valuation were reasonable and the 
methodology applied was appropriate

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceIndependent Auditor’s Report 
To the members of Capital & Regional Plc

5.2. Going concern 

Key audit matter 
description

The Group operates in the retail and leisure sectors, which have led to significant pressure on 
cash flows and property valuations. Going concern is a significant area of focus, particularly due 
to the impact of ongoing retail sector restructuring and adverse macroenomic factors on property 
valuations and their underlying cash flows.

At 30 December 2022, Group’s borrowings totalled £181.8 million (30 December 2021: 
£238.2 million). At the year end, the Group had cash and cash equivalents of £55.5 million 
(30 December 2021: £58.5 million), of which £28.1 million was maintained centrally and without any 
restriction (30 December 2021: £32.5 million).

We identified a key audit matter relating to the ability of the group to continue trading as a going 
concern. The Group going concern assessment is built on cashflow projections, considering 
only the cash readily available to the Group, together with the Group’s ability to meet covenant 
requirements. 

Operationally, the Group has demonstrated sufficient cash to trade for the lookout period of  
12 months and this would enable them to still operate as going concern. In addition to considering 
cash flow forecasts, the ability of the Group to meet the loan covenant requirements relating to 
loan to value and interest rate cover during the year and for a period of at least one year from the 
date when the financial statements are authorised for issue is also relevant, as the Group does not 
have waivers in place for any breaches that could occur in the future under certain scenarios. The 
Directors have also prepared a downside scenario that considers lower levels of income and rental 
collection.

The covenants of the Mall, Ilford and Hemel Hempstead were all met as at the year end. In the 
downside case scenario some of the covenants may be breached in which case Group would have 
sufficient cash to cure them with the cash available to the Group. If some of the covenants were 
not met, and if the Group decided not to cure them or would not be able to do so, the Group could 
consider surrending the asset to the lenders. This would involve the surrender of ring-fenced asset 
to the relevant lenders instead of curing the associated breach of covenant. This course of action is 
available due to the fact that none of the facilities are cross-default and any of the facilities can be 
in default without recourse to the other ring-fenced facilities in the Group. 

Director’s consideration of the going concern basis of preparation is set out in the Going Concern 
statement on page 42 and note 1. Directors have adopted the going concern basis of accounting for 
the Group and parent Company and have concluded that there are no material uncertainties that 
may cast significant doubt over the Group’s and parent Company’s ability to adopt going concern 
basis for a period of at least twelve months from the date when the financial statements are 
authorised for issue.

The Audit Committee’s discussion of this key audit matter is set out on page 116.

How the scope of our 
audit responded to 
the key audit matter

•  We obtained an understanding of the Group’s relevant controls around the risk of non-

compliance with covenants and the going concern status of the Group.

•  We assessed the judgements and assumptions applied by Directors in their going concern 

assessment and associated forecasts of financial performance and financial position. 

•  We considered the reasonableness of assumptions included in the downside scenario 

regarding lower rental income and lower collection levels.

•  We evaluated the cash and borrowings forecast for the next two years including the 

assessment of the viability statement of the Group and obtained an understanding and 
relevant support for material cash movements. 

•  We evaluated the Group’s modelling of alternative scenarios taking into consideration 

projected capital expenditure, discount rates applied to future cash flows, current business 
and economic trends and significant developments during and subsequent to the year 
ended 30 December 2022.

•  We assessed key loan documentation to understand the principal terms, including financial 

covenants and current waivers in place, and performed an assessment of the Group’s 
existing and forecast compliance with debt covenants and any associated equity cures and 
cash traps.

•  We assessed the availability of further mitigating actions available to management as presented 

in Note 1 and assessed the sufficiency of the disclosures made in the annual report.

•  We assessed the non-recourse and no cross-default nature of the facilities in place.

Key observations

We concur with Directors’ conclusion to prepare the Group and parent Company financial 
statements on a going concern basis.

146146

Stock code: CAL5.3. Impairment of parent Company investments and intercompany debtors 

Key audit matter 
description

How the scope of our 
audit responded to 
the key audit matter

There is a risk that the carrying value of the investments and intercompany debtors cannot be 
supported. The accuracy of forecast future cash flow model to support the carrying values of the 
investments is a key area of judgement and is identified as a key audit matter. In particular, this 
relates to the reasonableness of cash flow forecasts, long-term growth rates and the discount rates 
applied in the discounted cash flow calculations used to support investments held at above net 
asset value of the subsidiaries.

Investments had a carrying value of £161.1 million at 30 December 2022 (30 December 2021: 
£144.3 million), comprising 74% (30 December 2021: 82%) of the parent Company’s 
assets. Intercompany debtors had a carrying value of £37.3 million at 30 December 2022 
(30 December 2021: £37.0 million), comprising 17% (30 December 2021: 14%) of the parent 
Company’s assets.

Investments are subject to an impairment review using a discount rate of 16.1% (2021: 16.3%). 
Directors have assessed the recoverability of investments on the basis of nil growth. The 
recoverability of the Group debtors of the parent Company is determined using the expected credit 
loss model. Following the assessment of intercompany debtors recoverability no provision (30 
December 2021: nil) has been booked in the parent Company’s financial statements.

The accounting policies for both investments and intercompany debtors are set out in note A to 
the parent Company financial statements including Directors’ assessment of this as a key source 
of estimation uncertainty. The Audit Committee’s discussion of this key audit matter is set out on 
page 116.

•  We obtained an understanding of the parent Company’s relevant controls to address the 

risk of impairment of investments and intercompany debtor balances.

•  We challenged Group’s discounted cash flow model and the cash flow forecasts employed 

therein, including comparison of the input assumptions to externally and internally derived 
data with the involvement of our internal valuations specialists. The inputs considered 
included the cash flow projections, long-term growth rates and discount rates.

•  We also assessed whether the forecasts employed are consistent with those used to 

support other judgements in the financial statements.

•  We assessed the recoverability of the Group debtors of the parent Company and how 

expected credit loss model has been applied.

•  We assessed the disclosures included in the annual report.

Key observations

We consider that the carrying value of parent Company investment and intercompany debtor 
balances is appropriate.

147147

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceIndependent Auditor’s Report 
To the members of Capital & Regional Plc

6. Our application of materiality
6.1. Materiality

We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the 
economic decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in 
planning the scope of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent Company financial statements

Materiality

£3.60 million (2021: £3.38 million)

£3.24 million (2021: £3.04 million)

Basis for determining 
materiality

We determined materiality to be 2% of net 
assets (2021: 2% of net assets). 

Rationale for the 
benchmark applied

We applied a lower threshold of £0.50 
million (2021: £0.38 million) for testing of 
all balances impacting Adjusted Profit (as 
defined in Note 1 to the Group financial 
statements), which is 5% of Adjusted Profit 
(2021: 5% of Adjusted Profit).

We used net assets as a benchmark when 
determining materiality as it is considered to be 
the most critical financial performance measure 
for the Group. 

We applied a lower threshold of £0.50 million 
(2021: £0.38 million) for testing of all balances 
impacting Adjusted Profit on the basis that it is 
a key metric used by management, is the basis 
of the discussion of the financial performance 
in the strategic report and is a metric used 
by analysts and other users of the financial 
statements.

Parent Company materiality equates to 2% 
of net assets (2021: 2% of net assets), which 
is capped at 90% of Group materiality (2021: 
capped at 90% of Group materiality).

We used net assets as a benchmark when 
determining materiality as it is considered 
to be the most critical financial performance 
measure for the parent Company as a 
holding company.

Group 
materiality
£3.6m 

Component 
materiality
range £0.16m
to £3.24m

Audit Committee
reporting threshold 
£0.18m

Net assets 
£179.1m

Net assets

Group materiality

148148

Stock code: CAL6.2. Performance materiality

We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected 
and undetected misstatements exceed the materiality for the financial statements as a whole. 

Performance 
materiality

Basis and rationale 
for determining 
performance 
materiality

Group financial statements

Parent Company financial statements

70% (2021: 70%) of Group materiality

70% (2021: 70%) of parent Company materiality 

In determining performance materiality, we considered the following factors:

a.   the changes in the business have been factored into the level of materiality; 

b.  control environment of the Group and our ability to rely on controls; and

c.  our past experience of the audit, which has indicated a low number of corrected and 

uncorrected misstatements identified in prior periods.

6.3. Error reporting threshold

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £0.18 
million (2021: £0.17 million), as well as differences below that threshold that, in our view, warranted reporting on 
qualitative grounds. We also report to the Audit Committee on disclosure matters that we identified when assessing the 
overall presentation of the financial statements.

7. An overview of the scope of our audit
7.1. Identification and scoping of components

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-wide 
controls, and assessing the risks of material misstatement at the Group and component levels.

Our Group audit scope focused primarily on the audit work on the major lines of business. These major lines of business 
are Shopping Centres, Snozone and Group/Central. These are included within individual IFRS 8 “Operating Segments” 
segments as disclosed in note 2 to the Group financial statements.

The businesses subject to a full scope audit or specified audit procedures account for 99% (2021: 98%) of the Group’s 
net assets, 93% (2021: 100%) of the Group’s revenue and 98% of the Group’s profit (2021: 100% of the Group’s loss). 
All investment properties consolidated in Group accounts have been included within the scope of our work. On the 
Luton entity, which has been deconsolidated during the year, we have performed analytical review procedures. The 
businesses subject to a full scope audit or specific audit procedures were also selected to provide an appropriate basis for 
undertaking audit work to address the key audit matters. Our audit work was executed at levels of materiality applicable 
to each individual entity which were between 4% and 90% (2021: 4% and 90%) of Group materiality, which corresponds to 
component materiality of between £0.16 million and £3.24 million (2021: between £0.12 million and £3.04 million).

At the Group level we also tested the consolidation process and carried out analytical procedures to confirm our 
conclusion that there were no significant risks of material misstatement of the aggregated financial information of the 
remaining components not subject to full scope audit or specific audit procedures.

7.2 Our consideration of the control environment 

We have obtained an understanding of the relevant controls such as those relating to the financial reporting cycle, and 
those in relation to our key audit matters. We tested the operating effectiveness of key revenue controls and obtained 
controls reliance in this business cycle as part of our year-end audit.

Our audit approach was fully substantive except for the revenue business cycle where we adopted a controls reliance 
approach and relied upon the operating effectiveness of the key controls.

7.3 Our consideration of climate-related risks 

In planning our audit, we have considered the impact of climate change on the Group’s operations and impact on its financial 
statements. As a part of our audit, we have obtained management’s climate-related risk assessment and held discussions with 
management to understand the process of identifying climate-related risks, the determination of mitigating actions and the 
impact on the Group’s financial statements. The Directors has assessed that there is currently no material impact arising from 
climate change on the judgements and estimates determining the valuations within the financial statements.

We performed our own assessment of the potential impact of climate change on the Group’s account balances and 
classes of transaction and did not identify any reasonably possible risks of material misstatement. We particularly 
considered how climate change risks could impact the assumptions, such as capital expenditure, made in the valuation of 
investment property. Our procedures also included reading disclosures included in the Strategic Report and Task Force 
on Climate-Related Financial Disclosures (TCFD) to consider whether they are materially consistent with the financial 
statements and our knowledge obtained in the audit.

149149

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceIndependent Auditor’s Report 
To the members of Capital & Regional Plc

8. Other information
The other information comprises the information included in the annual report other than the financial statements and 
our auditor’s report thereon. The Directors are responsible for the other information contained within the annual report. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise 
explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to 
be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether 
this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have 
performed, we conclude that there is a material misstatement of this other information, we are required to report 
that fact.

We have nothing to report in this regard.

9. Responsibilities of Directors
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as 
the Directors determine is necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the parent Company’s 
ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going 
concern basis of accounting unless the Directors either intend to liquidate the Group or the parent Company or to cease 
operations, or have no realistic alternative but to do so.

10. Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

11. Extent to which the audit was considered capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line 
with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The 
extent to which our procedures are capable of detecting irregularities, including fraud is detailed below. 

11.1. Identifying and assessing potential risks related to irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance 
with laws and regulations, we considered the following:

•  the nature of the industry and sector, control environment and business performance including the design of the 
Group’s remuneration policies, key drivers for Directors’ remuneration, bonus levels and performance targets;

•  the Group’s own assessment of the risks that irregularities may occur either as a result of fraud or error that was 

approved by the Board on 23 February 2023;

•  results of our enquiries of management, the Directors and the audit committee about their own identification and 

assessment of the risks of irregularities, including those that are specific to the Group’s sector; 

•  any matters we identified having obtained and reviewed the Group’s documentation of their policies and procedures 

relating to:

 − identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of 

non-compliance;

 − detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged 

fraud; and

 − the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;

•  the matters discussed among the audit engagement team and relevant internal specialists, including tax, valuations, 
IT, and industry specialists regarding how and where fraud might occur in the financial statements and any potential 
indicators of fraud.

150150

Stock code: CALAs a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for 
fraud and identified the greatest potential for fraud in the significant judgements and assumptions used in the valuation 
of investment properties. In common with all audits under ISAs (UK), we are also required to perform specific procedures 
to respond to the risk of management override.

We also obtained an understanding of the legal and regulatory framework that the Group operates in, focusing 
on provisions of those laws and regulations that had a direct effect on the determination of material amounts and 
disclosures in the financial statements. The key laws and regulations we considered in this context included the UK 
Companies Act, REIT legislation, Listing Rules, RICS standards and tax legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial 
statements but compliance with which may be fundamental to the Group’s ability to operate or to avoid a material 
penalty. These included the Group’s environmental regulations.

11.2. Audit response to risks identified

As a result of performing the above, we identified valuation of investment properties as a key audit matter related to the 
potential risk of fraud. The key audit matters section of our report explains the matter in more detail and also describes 
the specific procedures we performed in response to that key audit matter. 

In addition to the above, our procedures to respond to risks identified included the following:

•  reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with 

provisions of relevant laws and regulations described as having a direct effect on the financial statements;

•  enquiring of management, the audit committee and external legal counsel concerning actual and potential litigation 

and claims;

•  performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of 

material misstatement due to fraud;

•  reading minutes of meetings of those charged with governance and reviewing correspondence with HMRC; and

•  in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries 
and other adjustments; assessing whether the judgements made in making accounting estimates are indicative of a 
potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the 
normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team 
members including internal specialists, and remained alert to any indications of fraud or non-compliance with laws and 
regulations throughout the audit.

Report on other legal and regulatory requirements
12. Opinions on other matters prescribed by the Companies Act 2006

In our opinion the part of the Directors’ remuneration report to be audited has been properly prepared in 
accordance with the Companies Act 2006.
In our opinion, based on the work undertaken in the course of the audit:
•  the information given in the strategic report and the Directors’ report for the financial year for which the financial 

statements are prepared is consistent with the financial statements; and

•  the strategic report and the Directors’ report have been prepared in accordance with applicable legal 

requirements.

In the light of the knowledge and understanding of the Group and the parent Company and their environment  
obtained in the course of the audit, we have not identified any material misstatements in the strategic report or the 
Directors’ report.

151151

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceIndependent Auditor’s Report 
To the members of Capital & Regional Plc

13. Corporate Governance Statement
The Listing Rules require us to review the Directors' statement in relation to going concern, longer-term viability and that 
part of the Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK Corporate 
Governance Code specified for our review.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the 
Corporate Governance Statement is materially consistent with the financial statements and our knowledge obtained 
during the audit: 
•  the Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting 

and any material uncertainties identified set out on page 42;

•  the Directors’ explanation as to its assessment of the Group’s prospects, the period this assessment covers and 

why the period is appropriate set out on page 43;

•  the Directors' statement on fair, balanced and understandable set out on page 142;

•  the Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out 

on page 44–51;

•  the section of the annual report that describes the review of effectiveness of risk management and internal 

control systems set out on pages 117-118; and

•  the section describing the work of the audit committee set out on pages 114–118.

14. Matters on which we are required to report by exception
14.1. Adequacy of explanations received and accounting records

Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not 

been received from branches not visited by us; or

•  the parent Company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

14.2. Directors’ remuneration

Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of Directors’ 
remuneration have not been made or the part of the Directors’ remuneration report to be audited is not in agreement 
with the accounting records and returns.

We have nothing to report in respect of these matters.

15. Other matters which we are required to address
15.1. Auditor tenure

Following the recommendation of the Audit Committee, we were appointed by Directors on 19 January 1998 to audit 
the financial statements for the year ending 25 December 1997 and subsequent financial periods. The period of total 
uninterrupted engagement including previous renewals and reappointments of the firm is 26 years, covering the years 
ending 25 December 1997 to 30 December 2022.

15.2. Consistency of the audit report with the additional report to the audit committee

Our audit opinion is consistent with the additional report to the audit committee we are required to provide in 
accordance with ISAs (UK).

152152

Stock code: CAL16. Use of our report
This report is made solely to the Company’s 
members, as a body, in accordance with 
Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken 
so that we might state to the Company’s 
members those matters we are required 
to state to them in an auditor’s report and 
for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume 
responsibility to anyone other than the 
Company and the Company’s members as a 
body, for our audit work, for this report, or for 
the opinions we have formed. 

As required by the Financial Conduct Authority 
(FCA) Disclosure Guidance and Transparency 
Rule (DTR) 4.1.14R, these financial statements 
form part of the European Single Electronic 
Format (ESEF) prepared Annual Financial 
Report filed on the National Storage 
Mechanism of the UK FCA in accordance 
with the ESEF Regulatory Technical Standard 
(‘ESEF RTS’). This auditor’s report provides no 
assurance over whether the annual financial 
report has been prepared using the single 
electronic format specified in the ESEF RTS. 

Matthew Hall FCA (Senior statutory auditor) 
For and on behalf of Deloitte LLP 
Statutory Auditor 
London, United Kingdom

20 April 2023

153153

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022GovernanceFinancials
Contents

Financials

156 Consolidated Income Statement
156 Consolidated Statement of Comprehensive Income
157 Consolidated Balance Sheet
158 Consolidated Statement of Changes in Equity
159 Consolidated Cash Flow Statement
160 Notes to the Financial Statements
193 Company Balance Sheet
194 Statement of Changes in Equity
195 Notes to the Company’s Separate Financial Statements
199 Glossary of Terms
201 Five Year Review (Unaudited)
202 Portfolio Information (Unaudited)
203 EPRA Performance Measures (Unaudited)
205 Advisers and Corporate Information
206 Shareholder Information

154154

Stock code: CAL

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022

155

FinancialsConsolidated Income Statement
For the year to 30 December 2022

Continuing operations
Revenue
Other income
Expected credit loss 
Cost of sales
Gross profit
Administrative costs
Loss on revaluation of investment properties
Other gains and losses
Profit/(loss) on ordinary activities before financing
Finance income
Finance costs
Profit/(loss) before tax
Tax
Profit/(loss) for the year from continuing operations
Profit/(loss) for the period from period from discontinued operations 
Profit/(loss) for the year

Continuing operations
Basic earnings per share 
Diluted earnings per share

Continuing and discontinued operations
Basic earnings per share 
Diluted earnings per share

EPRA earnings per share
EPRA basic earnings per share
EPRA diluted earnings per share

Note

3
3
6
4

10a
6

5
5
6
8a

16
2a

9a
9a

9a
9a

2022
£m

60.6
–
0.4
(32.8)
28.2
(10.9)
(19.6)
15.6
13.3
1.1
(9.4)
5.0
0.3
5.3
6.8
12.1

3.2p
3.2p

7.3p
7.2p

5.3p
5.3p

2021
Restated1
£m

54.6
2.5
(1.8)
(27.9)
27.4
(12.7)
(35.0)
14.0
(6.3)
4.6
(12.9)
(14.6)
(3.1)
(17.7)
(6.4)
(24.1)

(14.8)p
(14.8)p

(20.0)p
(20.0)p

3.5p
3.5p

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16. 

2021 comparative figures have also been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1.

Consolidated statement of comprehensive income
For the year to 30 December 2022

Profit/(loss) for the year
Other comprehensive income
Total comprehensive income/(expense) for the year

2022
£m

12.1
–
12.1

2021  
Restated
£m1 

(24.1)
–
(24.1)

1  2021 comparative figures have been restated for a prior year to the treatment of expected credit loss as explained in note 1.

The results for the current and preceding year are fully attributable to equity shareholders.

The EPRA alternative performance measures used throughout this report are industry best practice performance 
measures established by the European Public Real Estate Association (EPRA). They are defined in the Glossary to 
the Financial Statements. EPRA Earnings and EPRA EPS are shown in Note 9 to the Financial Statements. EPRA net 
reinstatement value (NRV), net tangible assets (NTA) and net disposal value (NDV) are shown in Note 25 to the Financial 
Statements. We consider EPRA NTA to be the most relevant measure for our business.

156156

Stock code: CAL 
 
Consolidated balance sheet
At 30 December 2022

Non-current assets
Investment properties
Plant and equipment
Right of use assets
Fixed asset investments
Receivables
Total non-current assets

Current assets
Receivables
Cash and cash equivalents
Assets classified as held for sale
Total current assets
Total assets

Current liabilities
Trade and other payables
Current tax
Lease liabilities
Liabilities directly associated with assets classified as held for sale
Total current liabilities
Net current assets

Non-current liabilities
Bank loans
Other payables
Lease liabilities
Total non-current liabilities
Total liabilities
Net assets

Equity
Share capital
Share premium
Merger reserve
Capital redemption reserve
Own shares reserve
Retained earnings
Equity shareholders’ funds

Basic net assets per share
EPRA net reinstatement value per share
EPRA net tangible assets per share
EPRA net disposal value per share

2022
£m

320.1
1.8
21.6
–
9.6
353.1

14.4
55.5
–
69.9
423.0

(31.0)
(1.0)
(3.0)
–
(35.0)
34.9

(181.8)
–
(27.1)
(208.9)
(243.9)
179.1

16.9
1.7
60.3
–
–
100.2
179.1

105.9p
103.4p
103.4p
115.1p

2021
Restated1
£m

376.4
1.7
24.5
0.1
8.8
411.5

19.6
58.5
146.4
224.5
636.0

(29.3)
(1.1)
(2.8)
(165.8)
(199.0)
25.5

(238.2)
(0.3)
(30.1)
(268.6)
(467.6)
168.4

16.5
266.1
60.3
4.4
–
(178.9)
168.4

101.8p
101.6p
101.6p
101.0p

Note

10
11
12

14

14
15
16 

2b

17

27
16

18a
17
27

2b

20
20

22

25
25
25

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in Note 1.

These financial statements were approved by the Board of Directors, authorised for issue and signed on their behalf on 
20 April 2023 by:

Stuart Wetherly 
Group Finance Director

157157

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
 
Consolidated Statement of Changes in Equity
For the year to 30 December 2022

Share
capital
£m

11.2

Share 
premium1
£m

244.3

Merger
reserve2
£m

60.3

Capital
redemption
reserve1
£m

4.4

–

–

–

–
–
5.3
16.5

–

–

–

–

–
–
0.4
16.9

–

–

–

–
–
21.8
266.1

–

–

–

(266.1)

–
–
1.7
1.7

–

–

–

–
–
–
60.3

–

–

–

–

–
–
–
60.3

–

–

–

–
–
–
4.4

–

–

–

(4.4)

–
–
–
–

Own
shares
reserve3
£m

–

–

–

–

–
–
–
–

–

–

–

–

–
–
–
–

Retained
earnings
£m

(155.4)

Total
equity
£m

164.8

(24.1)

(24.1)

–

–

(24.1)

(24.1)

0.6
–
–
(178.9)

0.6
–
27.1
168.4

12.1

12.1

–

–

12.1

12.1

270.5

0.5
(4.0)
–
100.2

–

0.5
(4.0)
2.1
179.1

Balance at 30 December 20205

Loss for the year5
Other comprehensive income for 
the year
Total comprehensive expense for 
the year5

Credit to equity for equity-settled 
share-based payments (Note 21)
Dividends paid, net of scrip
Shares issued, net of costs (Note 20)
Balance at 30 December 2021

Profit for the year
Other comprehensive income for 
the year
Total comprehensive income for 
the year

Capital reduction4
Credit to equity for equity-settled 
share-based payments (Note 21)
Dividends paid, net of scrip
Shares issued, net of costs (Note 20)
Balance at 30 December 2022

Notes: 

1 

2 

These reserves are not distributable. 
The merger reserve of £60.3 million arose on the Group’s capital raising in 2009 which was structured so as to allow the Company to claim merger 
relief under section 612 of the Companies Act 2006 on the issue of ordinary shares. The merger reserve is available for distribution to shareholders.

3  Own shares relate to shares purchased out of distributable profits and therefore reduce reserves available for distribution.

4 

In June 2022 a capital reduction was completed transferring the remaining reserves from share premium and the capital redemption reserve to 
retained earnings. 

5  2020 comparative figures have been restated for prior year adjustment to the treatment of expected credit loss as explained in note 1. 

158158

Stock code: CAL 
Consolidated Cash Flow Statement
For the year to 30 December 2022

Note

23

10

Operating activities
Net cash from operations
Distributions received from fixed asset investments
Interest paid
Interest received
Income tax paid
Cash flows from operating activities

Investing activities
Disposal of investment properties
Purchase of plant and equipment
Capital expenditure on investment properties
Cash flows from investing activities

Financing activities
Dividends paid (net of scrip) including withholding tax
Bank loans drawn down
Bank loans repaid
Derivatives settled
Loan arrangement costs
Issue of ordinary shares (net of costs)
Fixed payments under head leases
Cash flows from financing activities

Net decrease in cash and cash equivalents 
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

Transfer from/(to) assets classified as held for sale
Cash and cash equivalents excluding assets classified as held for sale

15

2022
£m

25.3
–
(8.0)
–
(0.1)
17.2

59.1
(0.7)
(10.6)
47.8

(1.2)
4.0
(70.8)
–
(1.6)
–
(0.4)
(70.0)

(5.0)
58.5
53.5

2.0
55.5

2021
£m

25.1
0.7
(14.4)
–
(2.5)
8.9

11.3
(0.4)
(8.3)
2.6

–
35.0
(84.9)
(0.2)
(0.7)
27.1
(1.4)
(25.1)

(13.6)
84.1
70.5

(12.0)
58.5

159159

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
Notes to the Financial Statements
For the year to 30 December 2022

1 Significant Accounting Policies
General information
Capital & Regional plc is a public company limited by shares domiciled and incorporated in England, United Kingdom 
under the Companies Act 2006. The address of the registered office is 22 Chapter Street, London, SW1P 4NP. The Group 
is a specialist real estate investor and asset manager, focused on dominant in-town community shopping centres. Further 
information on the Group’s operations is disclosed in Note 2a and the operating and financial reviews.

Basis of accounting
The financial statements comprise the consolidated income statement, the consolidated statement of comprehensive 
income, the consolidated balance sheet, the consolidated statement of changes in equity, the consolidated cash 
flow statement and notes 1 to 32. They are prepared on the historical cost basis except for the revaluation of certain 
properties and financial instruments that are measured at revalued amounts or fair values at the end of the reporting 
year, as explained in the accounting policies below. Other than as noted in the “Accounting developments and changes” 
section below, the accounting policies have been applied consistently to the results, other gains and losses, assets, 
liabilities, income and expenses.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date, regardless of whether that price is directly observable or 
estimated using another valuation technique. In estimating the fair value of an asset or liability, the Group takes into 
account the characteristics of the asset or liability if market participants would take those characteristics into account 
when pricing the asset or liability at the measurement date. Fair value for measurement and/or disclosure purposes in 
these financial statements is determined on such basis, except for share-based payments that are within the scope of 
IFRS 2, leasing transactions that are within the scope of IFRS 16, and measurements that have some similarities to fair 
value but are not fair value, such as net realisable value in IAS 2 or value in use in IAS 36.

In addition, for financial reporting purposes, fair value measurements are categorised into Level 1, 2 or 3 based on the 
degree to which the inputs to the fair value measurements are observable and the significance of the inputs to the fair 
value measurement in its entirety, which are described as follows:

•  Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities.

•  Level 2 inputs are inputs other than quoted prices included within Level 1, that are observable for the asset or liability, 

either directly (i.e. as prices) or indirectly (i.e. derived from prices).

•  Level 3 inputs are unobservable inputs for the asset or liability.

The financial statements are presented in pounds sterling because that is the currency of the primary economic 
environment in which the Group operates. Foreign operations are included in accordance with the accounting policies set 
out below.

Statement of compliance
The consolidated financial statements have been prepared in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards as adopted 
by the United Kingdom.

Accounting developments and changes
The accounting policies used in these financial statements are consistent with those applied in the last annual financial 
statements, as amended where relevant to reflect the adoption of new standards, amendments and interpretations 
which became effective during the year. 

Prior year restatement

In October 2022, the IASB finalised the agenda decision approved by the IFRS Interpretation Committee (IFRS IC) on 
‘Lessor Forgiveness of Lease Payments (IFRS 9 and IFRS 16)’. The agenda decision addresses the accounting from the 
perspective of the lessor, and whether to apply the derecognition requirements in IFRS 9 or the lease modification 
requirements in IFRS 16 when accounting for the rent concession.

When the lease payments are forgiven, the Committee concluded that the lessor should apply the derecognition 
requirements in IFRS 9 to the operating lease receivables and apply the lease modification requirements in IFRS 16 to 
future lease payments, including accrued lease payments, as discussed further below.

In applying the requirements in IFRS 9, the lessor should derecognise the operating lease receivable, including any 
associated ECL allowance.

In adopting the above treatment the Group has restated the 2021 results for a prior year adjustment. This restatement 
derecognises the rent free debtor associated with rent concessions granted specifically relating to Covid 19, which has an 
associated knock-on impact on the investment properties balance, given valuations are adjusted for such amounts. The 
Group has also restated the 2021 expected credit loss to include amounts billed relating to future periods in line with IFRS 
9. This impacts retained earnings brought forward and expected credit loss during the year by £2.3 million. The Group’s 
Adjusted Profit for 2022 is £0.3 million higher than it would have been without this adjustment.

160160

Stock code: CAL1 Significant Accounting Policies CONTINUED
The following table summarises the impact of the change in policy on the financial statements of the Group. The total 
impact on net assets is £nil.

Consolidated income statement
Revenue
Expected credit loss
Adjusted profit
Loss on revaluation of investment properties
Loss for the period

Consolidated balance sheet
Investment properties
Receivables
Basic earnings per share (continuing operations)
Diluted earnings per share (continuing operations) 
Consolidated statement of changes in equity
Retained earnings balance at 30 December 2020
Loss for the year

30 December 
2021 
£m

(1.6)
2.3
0.7
1.6
2.3

30 December 
2021 
£m

1.6
(1.6)
1.9
1.9

(2.3)
2.3

New and revised standards issued but not yet effective
At the date of authorisation of these financial statements, the Group has not applied the following new and revised IFRS 
Standards that have been issued but are not yet effective:

IFRS 17 Insurance Contracts including Amendments to IFRS 17

Amendments to IFRS 10 Consolidated Financial Statements and IAS 28 Investments in Associates and Joint Ventures—Sale 
or Contribution of Assets between an Investor and its Associate or Joint Venture

Amendments to IFRS 3—References to the Conceptual Framework

Amendments to IAS 16—Property, Plant and Equipment—Proceeds before Intended Use

Amendments to IAS 37—Onerous Contracts—Cost of Fulfilling a Contract

Amendments to IFRS 1, IFRS 9, IFRS 16 and IAS 41 Annual Improvements to IFRS Standards 2018-2020

Amendments to IAS 1—Classification of Liabilities as Current or Non-current including Classification of Liabilities as 
Current or Non-current

Amendments to IAS 12—Deferred Tax related to Assets and Liabilities arising from a Single Transaction

Amendments to IAS 1 and IFRS Practice Statement 2—Disclosure of Accounting Policies

Amendments to IAS 8—Definition of Accounting Estimates

None of these standards are anticipated to have a material impact upon the Group’s results.

Critical accounting judgements 
The preparation of financial statements requires the Directors to make the following judgement that may affect the 
application of accounting policies. 

Going concern
Under the UK Corporate Governance Code the Board needs to report whether the business is a going concern. In making 
its assessment of Going Concern, the Group has considered the general risk environment and the specific risks that relate 
to the Group and its sector. This has incorporated considering the current macro-economic inflationary pressures as well 
as the ongoing impacts and speed of recovery from Covid-19 as well as the structural trends that were already under way 
in the retail industry. 

At 30 December 2022, the Group had total cash at bank on balance sheet of £52.1 million. Of the £52.1 million there was 
£28 million held centrally outside of secured loan arrangements. This provides a significant cash contingency to cover any 
reasonable disruption to operations in both the base and reasonable worst case scenarios that have been modelled for at 
least the period of the next 18 months that is considered for going concern purposes. 

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials1 Significant Accounting Policies CONTINUED
As part of the restructure of The Mall debt facility that completed in November 2021, the lender provided covenant 
waivers that run until November 2023 and modifications to cash trap provisions that run until May 2023. The Group is 
currently compliant with all covenant tests on the facility and hence not reliant on the waivers or modifications. On the 
Ilford facility, as noted, the Group had covenant waivers that ran until January 2023 and has improved covenant terms 
that extend beyond the end of 2024. The Mall loan facility matures in January 2027 with a one-year conditional extension 
option. The Ilford loan matures in March 2024 with an 18-month conditional extension option dependent upon meeting a 
debt yield and net loan to value covenant test in Q4 of 2023. 

On Hemel Hempstead, the Group drew down on a new £4 million loan facility in early July 2022. The Group’s forecasts 
demonstrate a reasonable level of covenant headroom on the Loan to Value and Projected Interest Cover Ratio tests that 
are relevant to the new agreement.

All of the Group’s asset backed loan facilities are ring-fenced within their own SPV structures with no recourse to Capital 
& Regional plc and no cross-default provisions. The Group continues to work with the lenders on its Luton loan facility on 
a disposal of the investment. While this is likely to realise less than the value of the net debt outstanding, due to the ring-
fenced SPV structure, the net liability of Capital & Regional plc is effectively capped at nil.

In making its assessment of Going Concern, the Group has run updated forecasts on both a base case and downside 
basis. In the latter, the Group has sensitised rent collection to 90% collection, reduced car park and ancillary income 
by 10% and removed any contribution from Snozone to reflect how a downturn in expected trading, such as might be 
caused by a further wave of Government restrictions, could impact cashflows. The Group has also considered a 15% 
reduction in property valuations. The Group’s headroom on The Mall and Hemel Hempstead is sufficient to withstand this 
level of decline. 

On Ilford, such a decline would breach the LTV covenant level however the cash earmarked for capital expenditure 
investment into the asset would be sufficient to theoretically cure although in such a scenario the Group would seek to 
agree with the lender to invest the funds to develop the asset. The same position applies in respect of the LTV condition 
that is required in order to trigger the 18-month extension to the loan’s maturity. Ultimately given the ring-fenced nature 
of the loan facility if the Group decided not to cure any breach and could not agree a compromise with the lender it could, 
in extremis, effectively surrender the asset and not face any recourse to the Group. The Group’s cashflow forecasts over 
the period considered for Going Concern purposes assume it is a net investor into Ilford to fund the masterplan initiatives 
and hence such a scenario would not reduce the amount of cash available to the Group. 

In coming to its Going Concern conclusion, the Group has also considered, but not relied upon, other options available 
to generate or conserve additional cash, to reduce debt levels and to fund value accretive capital expenditure and letting 
initiatives. These include but are not limited to: the potential disposal of assets either in whole or part; the opportunity to 
reduce or suspend dividend payments (or offer a Scrip alternative); and the potential raising of additional funds. 

Having due regard to all of the above matters and after making appropriate enquiries, the Directors have a reasonable 
expectation that the Group and the Company have adequate resources to continue in operational existence for 
the foreseeable future. Therefore, the Board continues to adopt the Going Concern basis in preparing the financial 
statements.

Key sources of estimation uncertainty
The preparation of financial statements requires the Directors to make estimates that may affect the reported amounts 
of assets and liabilities, income and expenses. The following are the key sources of estimation uncertainty that have the 
most significant effect on the amounts recognised in the financial statements: 

Property valuation
The valuation of the Group’s property portfolio is inherently subjective due to, among other factors, the individual nature 
of each property, its location and the expected future rental revenues from that particular property. As a result, the 
valuations the Group places on its property portfolio are subject to a degree of uncertainty and are made on the basis of 
assumptions which may not prove to be accurate. We are now in a phase of the valuation cycle where there is persistent 
negative sentiment and low transactional evidence as such greater judgement has been applied.

The investment property valuation contains a number of assumptions upon which the valuation of the Group’s properties 
as at 30 December 2022 was based. The assumptions on which the property valuation reports have been based include, 
but are not limited to, matters such as the tenure and tenancy details for the properties, the condition of the properties, 
prevailing market yields and comparable market transactions. These assumptions are market standard and accord with 
the Royal Institution of Chartered Surveyors (RICS) Valuation – Professional Standards UK 2014 (revised January 2022).

If the assumptions upon which the valuation was based prove to be inaccurate, this may have an impact on the value 
of the Group’s investment properties, which could in turn have an effect on the Group’s financial position and results. 
Estimated rental values and equivalent yields are considered key assumptions. Note 10c provides sensitivity analysis 
estimating the impact that changes in the estimated rental values or equivalent yields would have on the Group’s 
property valuations.

162162

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL1 Significant Accounting Policies CONTINUED
Increase in credit risk
When measuring expected credit loss the Group uses reasonable and supportable forward looking information, which 
is based on assumptions for the future movement of different economic drivers and how these drivers will affect each 
other. In assessing whether the credit risk of an asset has significantly increased the Group takes into account qualitative 
and quantitative reasonable and supportable forward looking information. Probability of default constitutes a key input in 
measuring expected credit losses (ECL). Probability of default is an estimate of the likelihood of default over a given time 
horizon, the calculation of which includes historical data, assumptions and expectations of future conditions. Sensitivity of 
the expected credit loss to probability of default is disclosed in note 14. 

Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and its subsidiaries at 
30 December. Control of subsidiaries is achieved where the Company has the power over the investee, is exposed, or has 
rights, to variable return from its involvement with the investee and has the ability to use its power to affect its returns.

The results of subsidiaries acquired or disposed of during the year are included in the consolidated income statement 
from the effective date of acquisition or up to the effective date of disposal. The reporting year for all material 
subsidiaries and affiliates ends on 31 December and their financial statements are consolidated from this date. 
All intra-group transactions, balances, income and expenses are eliminated on consolidation.

Subsidiaries 
The results of subsidiaries acquired or disposed of during the year are included from the effective date of acquisition or 
up to the effective date of disposal. Accounting practices of subsidiaries which differ from Group accounting policies are 
adjusted on consolidation. All intra group transactions, balances, income and expenses are eliminated on consolidation. 

Foreign currency
Foreign currency transactions
Transactions in foreign currencies are translated into sterling at exchange rates approximating to the exchange rate 
ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance 
sheet date are translated to sterling at the exchange rate ruling at that date and differences arising on translation are 
recognised in the income statement.

Financial statements of foreign operations
The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on consolidation, 
are translated into sterling at the exchange rates ruling at the balance sheet date. The operating income and expenses of 
foreign operations are translated into sterling at the average exchange rates for the year. Significant transactions, such as 
property sales, are translated at the foreign exchange rate ruling at the date of each transaction. The principal exchange 
rate used to translate foreign currency denominated amounts in the balance sheet is the rate at the end of the year: £1 = 
€1.1317 (2021: £1 = €1.1918). The principal exchange rate used for the income statement is the average rate for the year: 
£1 = €1.1733 (2021: £1 = €1.1727).

Property, plant and equipment
Group/central
Property, plant and equipment (PPE) is stated at cost, net of depreciation and any provision for impairment. Depreciation 
is provided on all PPE, other than investment properties and land, on a straight-line basis over their expected useful lives:

•  Leasehold improvements – over the term of the lease

•  Fixtures and fittings – over three to five years

•  Motor vehicles – over four years

Snozone
PP&E is stated at cost or valuation, net of depreciation and any provision for impairment. Cost includes the original 
purchase price of the asset and the costs attributable to bringing the asset to its working condition for its intended use. 
Depreciation is provided so as to write off the cost of the assets, less their estimated residual values, on a straight-line 
basis over their expected useful lives, which are given below as a general rule, however as part of the day to day running 
of the business there may be some assets which fall outside of this, these assets are treated the same and are always 
depreciated on a straight-line basis over their expected useful lives. The expected useful lives of the assets are reassessed 
periodically in the light of experience.

Snow Equipment 20% – 100% or 1 – 5 years

Computer Equipment 20% – 50% or 2 – 5 years

Office Equipment 20% – 50% or 2 – 5 years

Operations Equipment 20% – 50% or 2 – 5 years

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Property portfolio
Investment properties
Investment properties are properties owned or leased which are held either for long-term rental income or for capital 
appreciation or both. Investment property is initially recognised at cost (including directly related transaction costs) and 
is revalued at the balance sheet date to fair value, being the market value determined by professionally qualified external 
valuers, with changes in fair value being included in the income statement. Valuations are generally carried out twice a 
year. In accordance with IAS 40 Investment Property, no depreciation is provided in respect of investment properties.

Leasehold properties
Leasehold properties that are leased to tenants under operating leases are classified as investment properties or 
development properties, as appropriate, and included in the balance sheet at fair value.

Capital expenditure
Refurbishment expenditure in respect of major works is capitalised. Renovation and refurbishment expenditure of a 
revenue nature is expensed as incurred. Our business model for developments is to use a combination of in-house staff 
and external advisers. The cost of external advisers is capitalised to the cost of developments. The cost of staff working 
on developments is capitalised subject to meeting certain criteria related to the degree of time spent on and the nature of 
specific projects.

Property transactions
Acquisitions and disposals are accounted for at the date of legal completion. Investment properties are reclassified as 
held for sale once it is highly probable that a transaction will be completed within the next 12 months. 

Leases
The Group as lessor
Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease. Initial direct 
costs incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and 
recognised on a straight-line basis over the lease term. Incentives and costs associated with entering into tenant leases 
are amortised on a straight-line basis over the term of the lease.

The Group as lessee
The Group assesses whether a contract is or contains a lease, at inception of the contract. The Group recognises a right-
of-use asset and a corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for 
short-term leases (defined as leases with a lease term of 12 months or less) and leases of low value assets (such as tablets 
and personal computers, small items of office furniture and telephones). For these leases, the Group recognises the lease 
payments as an operating expense on a straight-line basis over the term of the lease unless another systematic basis is 
more representative of the time pattern in which economic benefits from the leased assets are consumed.

The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement 
date, discounted by using the Group’s incremental borrowing rate. 

Lease payments included in the measurement of the lease liability comprise fixed lease payments (including in-substance 
fixed payments), less any lease incentives receivable.

The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability 
(using the effective interest method) and by reducing the carrying amount to reflect the lease payments made.

The Group remeasures the lease liability (and makes a corresponding adjustment to the related right-of-use asset) 
whenever:

•  The lease term has changed or there is a significant event or change in circumstances resulting in a change in the 

assessment of exercise of a purchase option, in which case the lease liability is remeasured by discounting the revised 
lease payments using a revised discount rate.

•  The lease payments change due to changes in an index or rate or a change in expected payment under a guaranteed 
residual value, in which cases the lease liability is remeasured by discounting the revised lease payments using an 
unchanged discount rate (unless the lease payments change is due to a change in a floating interest rate, in which case 
a revised discount rate is used).

A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease 
liability is remeasured based on the lease term of the modified lease by discounting the revised lease payments using a 
revised discount rate at the effective date of the modification.

The Group did not make any such adjustments during the periods presented.

The right-of-use assets comprise the initial measurement of the corresponding lease liability, lease payments made at or 
before the commencement day, less any lease incentives received and any initial direct costs. 

164164

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL1 Significant Accounting Policies CONTINUED
The right of use assets are amortised on a straight line basis over the length of each lease. To assess for impairment of 
the right of use asset the directors have considered whether the group can reasonably expect to recover the costs of each 
lease through operation. No indication of impairment has been deemed to exist. 

Fixed asset investments
Fixed asset investments are stated at cost, together with subsequent capital contributions, less provisions for any 
impairment in value.

Financial instruments
Financial assets and financial liabilities are recognised in the Group’s balance sheet when the Group becomes party to the 
contractual provisions of the instrument.

Financial assets
Financial assets are classified into the following specified categories: financial assets “at fair value through profit or loss” 
(FVTPL),”fair value through other comprehensive income (FVOCI)” and “amortised cost”. The classification depends on the 
nature and purpose of the financial assets and is determined at the time of initial recognition.

Effective interest rate method
The effective interest rate method is a method of calculating the amortised cost of a debt instrument and of allocating 
the interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated 
future cash receipts (including all fees and points paid or received that form an integral part of the effective interest 
rate, transaction costs and other premiums or discounts) through the expected life of the debt instrument, or, where 
appropriate, a shorter period, to the net carrying amount in initial recognition.

Debt instruments that have fixed or determinable payments that are not quoted in an active market are classified as 
amortised cost. These are measured at amortised cost using the effective interest method less any impairment. Interest 
income is recognised by applying the effective interest rate, except for short term receivables when the recognition of 
interest would be immaterial.

Trade receivables
Trade receivables are carried at the original invoice amount less provision for impairment (credit losses). Discounts and 
similar allowances are recorded on an accrual basis, consistent with the recognition of the related sales, using estimates 
based on existing contractual obligations, historical trends and the Group’s experience. Long-term accounts receivables 
are discounted to take into account the time value of money, where material.

Loss allowances for trade receivables are always measured at an amount equal to lifetime expected credit losses (“ECLs”). 
The Group calculates impairment of trade receivables using the expected credit loss model as required by IFRS 9. ECLs 
are calculated by: (a) identifying scenarios in which a loan or receivable defaults; (b) estimating the cash shortfall that 
would be incurred in each scenario if a default were to happen; (c) multiplying that loss by the probability of the default 
happening; and (d) summing the results of all such possible default events. The Group has adopted the simplified 
“provision matrix” approach to calculate expected credit losses on trade receivables. The Group loss allowance is based 
on the expected credit loss as calculated using the provision matrix approach and a forward looking component based on 
individual tenant profiles. The Group considers a financial asset to be in default when the borrower is unlikely to pay its 
credit obligations to the Group in full. The Group writes off trade receivables when there is no reasonable expectation of 
recovery, receivables are written off after six months.

Cash and cash equivalents
Cash and cash equivalents include cash on hand and demand deposits and other short-term highly liquid investments 
that are readily convertible to a known amount of cash and are subject to an insignificant risk of changes in value. 
Restricted cash balances relate to amounts held by the group on behalf of tenants including ring fenced service charge 
funds and tenant deposits.

Financial liabilities
Borrowings
Borrowings are initially measured at fair value net of transaction costs. Borrowings are subsequently measured at 
amortised cost using the effective interest method with interest expense recognised on an effective yield basis. 

Derivative financial instruments
Derivatives are initially recognised at fair value at the date a derivative contract is entered into and are subsequently 
remeasured to their fair value at each balance sheet date. The fair value of forward foreign exchange contracts is 
calculated by reference to spot and forward exchange rates at the balance sheet date. The fair value of interest rate 
swaps is calculated by reference to appropriate forecasts of yield curves between the balance sheet date and the maturity 
of the instrument. Changes in fair value are included as finance income or finance costs in the income statement. 
Derivative financial instruments are classified as non-current when they have a maturity of more than twelve months and 
are not intended to be settled within one year. As the group does not apply hedge accounting, the provisions of IFRS 9 do 
not apply.

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials1 Significant Accounting Policies CONTINUED
Trade payables 
Trade payables are carried at fair value with any gains or losses arising on remeasurement recognised in the income 
statement.

Taxation
Income tax on the profit for the year comprises current and deferred tax. Current tax is the tax payable on the taxable 
income for the year and any adjustment in respect of previous years. Deferred tax is provided in full using the balance 
sheet liability method on timing differences between the carrying amounts of assets and liabilities for financial reporting 
purposes and the amounts used for taxation purposes. Deferred tax is determined using tax rates that have been 
enacted or substantively enacted by the reporting date and are expected to apply when the asset is realised or the liability 
is settled.

No provision is made for timing differences (i) arising on the initial recognition of assets or liabilities, other than on a 
business combination, that affect neither accounting nor taxable profit and (ii) relating to investments in subsidiaries to 
the extent that they will not reverse in the foreseeable future.

Employee benefits
Pension costs
Pension liabilities, all of which relate to defined contribution schemes, are charged to the income statement as incurred.

Share-based payments 
Equity settled share-based payments are measured at fair value at the date of grant. The fair values of the LTIP are 
calculated using Monte Carlo simulations and the Black-Scholes model as appropriate. The fair values are dependent 
on factors including the exercise price, expected volatility, period to exercise and risk-free interest rate. Market related 
performance conditions are reflected in the fair values at the date of grant and are expensed on a straight-line basis over 
the vesting period. Non-market related performance conditions are not reflected in the fair values at the date of grant. 
At each reporting date, the Group estimates the number of shares likely to vest under non-market related performance 
conditions so that the cumulative expense will ultimately reflect the number of shares that do vest. Where awards are 
cancelled the remaining fair value is expensed immediately.

Own shares
Own shares held by the Group are shown as a deduction from shareholders’ funds and included in other reserves. The 
cost of own shares is transferred to retained earnings when shares in the underlying incentive schemes vest. The shares 
are held in an Employee Share Ownership Trust.

Revenue 
The Group recognises revenue on an accruals basis, when the amount of revenue can be reliably measured and it is 
probable that future economic benefits will flow to the Group. 

Gross rental income – Gross rental income is rental income, adjusted for tenant incentives, recognised on a straight-line 
basis over the term of the underlying lease. Contingent rents, being lease payments that are not fixed at the inception 
of a lease, for example turnover rents, are recorded as income in the periods in which they are earned. Lease incentives 
are capitalised and amortised over the length of the lease. Amortisation is offset against rental income. Contracted rental 
income is recognised on satisfaction of the Group’s performance obligation for each lease; to provide a readily useable 
lettable space.

The Group receives payments from tenants based on a billing schedule, as established in each lease contract. Primarily 
tenants are billed in advance of the period being billed. Trade receivables are recognised when the right to consideration 
becomes unconditional on issue of invoice. As amounts are billed in advance, contract liabilities arise when the period 
billed extends beyond the reporting date. These are recorded as deferred income. Contract liabilities are recognised as 
revenue as the period progresses.

Ancillary income – Ancillary income comprises rent and other income from short term tenancies of mobile units, car park 
income and other sundry income and is recognised over the period of the lettings and contracts.

Service charge – Service charge income represents recharges of the running costs of the shopping centres made to 
tenants and is recognised on an accruals basis, when the amount of revenue can be reliably measured and it is probable 
that future economic benefits will flow to the Group.

Management fees – Management fees are recognised, in line with the property management contracts, in the year to 
which they relate. They include income in relation to services provided by Capital & Regional Property Management 
Limited (“CRPM”) to associates or third party assets for asset and property management, project co-ordination, 
procurement, and management of service charges and directly recoverable expenses.

166166

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL1 Significant Accounting Policies CONTINUED
Dividend and interest income – Dividend income from investments is recognised when the shareholders’ right to receive 
payment has been established. Interest income is accrued on a time basis, by reference to the principal outstanding and 
at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the 
expected life of the financial asset to that asset’s net carrying amount.

Snozone income – Revenue arises from the operation of indoor ski operations. Revenue represents the amounts 
received from customers (excluding sales taxes) for admissions tickets, membership, retail, food and beverage sales and 
sponsorship. Ticket revenue is recognised at point of entry. Revenue from the sale of memberships is deferred and then 
recognised over the period that the membership is valid. Retail and food and beverage sales revenues are recognised at 
the point of sale. Sponsorship revenue is recognised over the relevant contract term. 

Government grants
Government grants relate to the coronavirus job retention scheme and are not recognised until there is reasonable 
assurance that the Group will comply with the conditions attaching to them and that the grants will be received.

Government grants are recognised in profit or loss on a systematic basis over the periods in which the Group recognises 
as expenses the related costs for which the grants are intended to compensate. Government grants that are receivable 
as compensation for expenses or losses already incurred or for the purpose of giving immediate financial support to the 
Group with no future related costs are recognised in profit or loss in the period in which they become receivable, offset 
against the expense they are intended to compensate where applicable. 

Finance costs
All borrowing costs are recognised under Finance costs in the income statement in the year in which they are incurred. 
Finance costs also include the amortisation of loan issue costs and any loss in the value of the Group’s wholly-owned 
interest rate swaps.

Operating segments
Following the reclassification of Hemel Hempstead and Luton as ‘Held for Sale’ as at 30 December 2021 the segment of 
Shopping Centres – Managed Assets that included those assets in the prior year is no longer relevant. As a consequence 
the Group’s operating segments are now Shopping Centres, Snozone and Group/Central. Shopping Centres includes 
the results of the Group’s centres at Ilford and Hemel Hempstead (from 11 April 2022 being the date an agreement to 
buy back its loan was reached) and those centres within The Mall loan facility, namely Blackburn (until it was sold on 9 
August 2022), Maidstone, Walthamstow and Wood Green. The Group deconsolidated its interest in Luton on 20 May 
2022 reflecting changes that took place on that date to constitution of the Luton entities including the appointment of an 
independent director with specific rights regarding the proposed sale process for the asset. 

Group/Central includes management fee income, Group overheads incurred by Capital & Regional plc, Capital & Regional 
Property Management and other subsidiaries and the interest expense on the Group’s central borrowing facility.

The Shopping Centres segments derive their revenue from the rental of investment properties. The Snozone and Group/
Central segments derive their revenue from the operation of indoor ski slopes and the management of property funds 
or schemes respectively. The split of revenue between these classifications satisfies the requirement of IFRS 8 to report 
revenues from different products and services. Depreciation and charges in respect of share-based payments represent 
the only significant non-cash expenses. Prior period comparatives have also been restated as a result.

Adjusted Profit
Adjusted Profit is the total of Contribution from wholly-owned assets, the profit from Snozone and property management 
fees less central costs (including interest, excluding non-cash charges in respect of share-based payments) after tax. 
Adjusted Profit excludes revaluation of properties, profit or loss on disposal of properties or investments, gains or losses 
on financial instruments and adjusting one-off items for example gains from debt repurchase. Results from Discontinued 
Operations are included in adjusted profit up until the point of disposal or reclassification as held for sale. Further detail 
on the use of Adjusted Profit and other Alternative Performance Measures is provided within the Financial Review. 

Adjusted profit within Snozone is Leisure EBITDA. Leisure EBITDA is an alternative performance measure for the Snozone 
business. It excludes Depreciation, Amortisation, (notional) Interest, Tax and non-operational one-off items. It includes 
rent expense, based on contractual payments adjusted for rent free periods. This provides a measure of Snozone trading 
performance which removes the profiling impact of IFRS 16 that would otherwise see a significantly higher charge in early 
years of a lease and significantly lower net charge in later years.

A reconciliation of Adjusted Profit to the statutory result is provided in Note 2a and, on a per share basis, in Note 9, where 
EPRA earnings figures are also provided.

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Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials2a Operating segments

Year to 30 December 2022

Rental income from external sources
Property and void costs1
Net rental income
Net interest expense
Snozone income/Management fees2
Management expenses
Depreciation
Variable overhead 
Adjusted Profit/(loss)
Revaluation of properties
Profit on disposal
Snozone depreciation and 
amortisation
Notional interest (net of rent expense 
within EBITDA)
Gain on financial instruments
Long-term incentives
Tax credit
Other items
Gain on debt repurchase
Profit/(loss)

Total assets
Total liabilities
Net assets/(liabilities)

1 

Includes expected credit loss.

Shopping 
Centres 
– Investment 
Assets
£m

Shopping 
Centres 
– Managed
Assets
(discontinued 
operations)
£m

Snozone
£m

Group/
Central
£m

34.7
(11.2)
23.5
(9.3)
–
–
–
–
14.2
(19.6)
1.5

–

–
1.1
–
–
1.6
12.5
11.3

365.5
(210.6)
154.9

–
–
–
–
–
–
–
–
–
–
–

–

–
–
–
–
6.8
–
6.8

–
–
–

–
–
–
–
13.0
(11.6)
–
–
1.4
–
–

(2.1)

0.8
–
–
–
–
–
0.1

27.1
(28.9)
(1.8)

–
–
–
–
3.3
(6.7)
(0.3)
(1.6)
(5.3)
–
–

–

–
–
(0.5)
0.3
(0.6)
–
(6.1)

30.4
(4.4)
26.0

Note

3b

3b

6,16
6,16

3b
3b

Total 
£m

34.7
(11.2)
23.5
(9.3)
16.3
(18.3)
(0.3)
(1.6)
10.3
(19.6)
1.5

(2.1)

0.8
1.1
(0.5)
0.3
7.8
12.5
12.1

423.0
(243.9)
179.1

2  Asset management fees of £2.5 million charged from the Group’s Capital & Regional Property Management entity to wholly owned assets have 

been excluded from the table above.

168168

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CALShopping 
Centres 
– Investment 
Assets
£m

Shopping 
Centres 
– Managed
Assets5
£m

Snozone
£m

Group/
Central
£m

Note

3b

3b

2a Operating segments CONTINUED

Year to 30 December 2021 (Restated)6
Rental income from external sources
Property and void costs1
Net rental income
Net interest expense
Snozone income/Management fees2
Other income4
Management expenses
Depreciation
Variable overhead 
Adjusted Profit/(loss)
Revaluation of properties
Loss on disposal
Snozone depreciation and 
amortisation
Notional interest (net of rent expense 
within EBITDA)
Gain on financial instruments
Long-term incentives
Tax charge
Prior period tax3
Other items
Gain on debt repurchase
(Loss)/Profit

Total assets
Total liabilities
Net assets/(liabilities)

1 

Includes expected credit loss.

34.1
(12.4)
21.7
(10.8)
–
–
–
–
–
10.9
(27.8)
(1.4)

–

–
2.7
–
–
–
–
–
(15.6)

14.0
(6.0)
8.0
(5.4)
–
–
–
–
–
2.6
(19.8)
(1.1)

–

–
3.2
–
–
–
–
–
(15.1)

–
–
–
–
6.8
2.5
(8.5)
–
–
0.8
–
–

(2.5)

0.5
–
–
0.2
1.4
(0.7)
–
(0.3)

3b
3b

425.6
(267.9)
157.7

146.4
(165.8)
(19.4)

29.0
(31.2)
(2.2)

Total 
£m

48.1
(18.4)
29.7
(16.4)
9.2
2.5
(15.0)
(0.3)
(0.9)
8.8
(47.6)
(2.5)

(2.5)

0.5
5.9
(0.9)
0.2
(1.9)
(2.5)
18.4
(24.1)

636.0
(467.6)
168.4

–
–
–
(0.2)
2.4

(6.5)
(0.3)
(0.9)
(5.5)
–
–

–

–
–
(0.9)
–
(3.3)
(1.8)
18.4
6.9

35.0
(2.7)
32.3

2  Asset management fees of £3.6 million charged from the Group’s Capital & Regional Property Management entity to wholly owned assets have 

been excluded from the table above.

3  £1.4 million in Snozone relates to a reclaim of VAT
4  Other income includes £2.5 million insurance proceeds

5 

Shopping Centres – Managed Assets includes £(6.4) million from discontinued operations

6  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions and expected credit loss as 

explained in note 1.

169169

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials2b Reconciliations of reportable revenue, assets and liabilities

Revenue and other income

Rental income from external sources
Other revenue
Service charge income
Management fees
Snozone income
Revenue for reportable segments 
Elimination of inter-segment revenue
Revenue and other income per consolidated income statement 

Revenue and other income by country
UK
Spain
Revenue and other income per consolidated income statement

Note

2a
2a

2a
2a

3

Year to
30 December
2022
£m

Year to
30 December
2021
Restated1
£m

34.7
–
10.5
3.4
13.0
61.6
(1.0)
60.6

57.1
3.5
60.6

34.5
2.5
9.6
2.4
6.8
55.8
(1.2)
54.6

52.5
2.1
54.6

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16. 

2021 comparative figures have also been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1.

Assets
Investment assets
Snozone
Group/Central
Assets classified as held for sale
Total assets of reportable segments and Group assets

Liabilities
Investment assets
Snozone
Group/Central
Liabilities directly associated with assets classified as held for sale
Total liabilities of reportable segments and Group liabilities

Net assets by country
UK
Spain
Group net assets

Note

2a

2a

2022
£m

365.5
27.1
30.4
–
423.0

(210.6)
(28.9)
(4.4)
–
(243.9)

177.8
1.3
179.1

2021
£m

425.6
29.0
35.0
146.4
636.0

(267.9)
(31.2)
(2.7)
(165.8)
(467.6)

167.8
0.6
168.4

170170

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL3 Revenue

Gross rental income
Car Park and ancillary income
Income from external sources
Service charge income
External management fees 
Snozone income
Other income
Revenue and other income per consolidated income statement 

Year to
30 December
2022
£m

Year to
30 December
20211
£m

Note

26.7
8.0
34.7
10.5
2.4
13.0
–
60.6

30.3
7.1
37.4
9.6
0.8
6.8
2.5
57.1

2a
2b

2a
2a
2b

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 

16. 2021 comparative figures have also been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1. 
Management fees represent revenue earned by Capital & Regional Plc and the Group’s wholly owned Capital & Regional Property Management 
subsidiary. Fees charged to wholly owned assets have been eliminated on consolidation.

4 Cost of sales

Property and void costs
Service charge costs
Snozone expenses

Total cost of sales

Year to
30 December
2022
£m

Year to
30 December
20211
£m

(10.4)
(9.5)
(12.9)

(32.8)

(11.7)
(8.4)
(7.8)

(27.9)

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16.

5 Finance income and costs

Finance income
Gain in fair value of financial instruments:
– Interest rate swaps
Total finance income
Finance costs
Amortisation of deferred loan arrangement fees
Interest payable on bank loans and overdrafts
Other interest payable
Lease liabilities 
Total finance costs

Year to
30 December
2022
£m

Year to
30 December
20211
£m

1.1
1.1

(0.6)
(8.3)
(0.1)
(0.4)
(9.4)

4.6
4.6

(0.8)
(10.6)
(0.2)
(1.3)
(12.9)

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16.

171171

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
6 Profit/(loss) before tax
The profit/(loss) before tax has been arrived at after charging/(crediting) the following items:

Variable lease payments not capitalised under IFRS 16 
Expected credit loss
Other gains and losses (see below)
Depreciation of plant and equipment
Depreciation of right of use assets
Staff costs 
Auditor’s remuneration for audit services (see below)

Year to
30 December
2022
£m

Year to
30 December
20211
£m

Note 

14

11
12
7

0.5
(0.4)
(15.6)
0.6
2.0
13.8
0.5

0.3
1.8
(14.0)
0.5
2.2
11.0
0.4

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16. 
2021 comparative figures have also been restated for a prior year adjustment to the treatment of expected credit loss as explained in note 1. 

Other gains and losses 

Discount on purchase of loan net of costs 
Gain on settlement of insurance debtor
Gain/(loss) on disposal of investment property
Foreign exchange loss
Impairment of investment
Investment income
Total other gains and losses

Auditor’s remuneration
The analysis of the Auditor’s remuneration is as follows:

Note 

16

Year to
30 December
2022
£m

Year to
30 December
2021
£m

12.5
1.6
1.5
–
–
–
15.6

16.7
–
(2.5)
(0.2)
(0.7)
0.7
14.0

Fees payable to the Company’s Auditor and its associates for the audit of the Company’s annual 
financial statements
Fees payable to the Company’s Auditor and its associates for other services to the Group – the 
audit of the Company’s subsidiaries 
Total audit fees for the Company and its subsidiaries

Fees payable to the Company’s Auditor and its associates for other services to the Group – 
reporting to parent company auditors
Audit related assurance services - Review of Interim Report
Other assurance services
Total non-audit fees
Total fees paid to Auditor and their associates

Year to
30 December 
 2022
£’000

Year to
30 December 
 2021
£’000

263

112
375

26
59
–
85
460

231

88
319

26
52
–
78
397

172172

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
 
7 Staff costs

Salaries
Discretionary bonuses 
Share-based payments

Social security
Other pension costs

Note 

21

Year to
30 December
2022
£m

Year to
30 December
2021
£m

9.7
2.0
0.5
12.2
1.3
0.3
13.8

7.7
1.3
0.6
9.6
1.1
0.3
11.0

Staff costs amounting to £nil (2021: £nil) have been capitalised as development costs during the year.

Staff numbers
The monthly average number of employees (including Executive Directors), being full-time equivalents, employed by the 
Group during the year was as follows:

CRPM/PLC
Shopping centres
Snozone

Total staff numbers

Year to
30 December
2022
Number

Year to
30 December
2021
Number1

41
49
158

248

40
56
113

209

1  2021 comparative staff numbers have been restated to include Snozone Madrid employees.

The monthly average number of total employees (including Executive Directors) employed within the Group during the 
year was 364 (CRPM – 41, Shopping centres – 63, Snozone – 260) compared to 300 in 2021 (CRPM – 44, Shopping centres 
– 65, Snozone – 191). These do not agree to the table above as they are average total employees not adjusted for full time 
equivalents. 

There were no employees (2021: nil) employed by the Company during 2022.

The Group has received £nil in funds from HMRC for furloughed employees between January to December 2022 (2021: 
£0.2m comprising CRPM - £nil, Shopping centres - £nil, Snozone - £0.2m).

8 Tax
8a Tax credit/(charge)

Current tax
UK corporation tax 
Adjustments in respect of prior years
Total current tax credit/(charge)

Deferred tax
Prior year adjustments
Origination and reversal of temporary timing differences
Total deferred tax
Total tax credit/(charge)

£nil (2021: £nil) of the tax charge relates to items included in other comprehensive income.

Year to
30 December
2022
£m

Year to
30 December
2021
£m

(0.4)
0.4
–

–
0.3
0.3
0.3

(1.0)
(2.6)
(3.6)

(0.1)
0.6
0.5
(3.1)

173173

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
 
 
8 Tax CONTINUED
8b Tax credit/(charge) reconciliation

Profit/(loss) before tax on continuing operations
Expected tax (charge)/credit at 19% (2021: 19%)
REIT exempt income and gains
Non-allowable expenses and non-taxable items
Excess tax losses
Other adjustments
Prior year adjustments
Effect of tax rate change on deferred tax
Actual tax credit/(charge) 

Year to
30 December
2022
£m

Note

Year to
30 December
2021
Restated1
£m

5.0
(1.0)
2.1
(1.4)
–
–
0.4
0.2
0.3

(14.6)
2.7
(1.9)
(0.1)
(0.3)
(1.0)
(2.7)
0.2
(3.1)

8a

1  2021 comparative figures have been restated to present discontinued operations separately. Discontinued operations are discussed in note 16. 
2021 comparative figures have also been restated for a prior year adjustment to the treatment of expected credit loss as explained in note 1.

8c Deferred tax
The Finance Act 2020 enacted provisions maintaining the main rate of UK corporation tax at 19% for the years starting 
1 April 2020 and 1 April 2021. On 10 June 2021 Finance Act 2021 received Royal Assent and enacted provisions 
maintaining the main corporation tax rate at 19% for the year commencing 1 April 2022 and increasing the rate to 25% 
for the year commencing 1 April 2023.

Consequently the UK corporation tax rate at which deferred tax is booked in the Financial Statements is 25% 
(December 2021: 19%).

The Group has recognised a deferred tax asset of £1.1 million (30 December 2021: £0.7m). The group has recognised 
deferred tax assets for the non-REIT profit entities in respect of head lease payments and capital allowances to the extent 
that future matching taxable profits are expected to arise.

No deferred tax asset has been recognised in respect of temporary differences arising from investments or investments 
in associates in the current or prior years as it is not certain that a deduction will be available when the asset crystallises.

The Group has £12.1 million (30 December 2021: £24.1 million) of unused revenue tax losses, all of which are in the UK. 
No deferred tax asset has been recognised in respect of these losses due to the unpredictability of future taxable profit 
streams and other reasons which may restrict the utilisation of the losses (30 December 2021: £nil). The Group has 
unused capital losses of £24.2 million (30 December 2021: £24.9 million) that are available for offset against future gains 
but similarly no deferred tax has been recognised in respect of these losses owing to the unpredictability of future capital 
gains and other reasons which may restrict the utilisation of the losses. The losses do not have an expiry date.

8d REIT compliance
The Group converted to a group REIT on 31 December 2014. Therefore, the Group does not pay UK corporation tax on 
the profits and gains from qualifying rental business in the UK provided it meets certain conditions. Non-qualifying profits 
and gains of the Group continue to be subject to corporation tax as normal. In order to retain group REIT status certain 
ongoing criteria must be maintained. The main criteria are as follows:

•  at the start of each accounting year, the value of the assets of the property rental business plus cash must be at least 

75% of the total value of the Group’s assets;

•  at least 75% of the Group’s total profits must arise from the property rental business; and

•  at least 90% of the Group’s UK property rental profits as calculated under tax rules must be distributed.

The Directors intend that the Group should continue as a group REIT for the foreseeable future, with the result that 
deferred tax is no longer recognised on temporary differences relating to the property rental business. 

174174

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
9 Earnings per share
The European Public Real Estate Association (“EPRA”) has issued recommendations for the calculation of earnings per 
share information as shown in the following tables: 

9a Earnings per share calculation

Year to 30 December 2022

Year to 30 December 2021

Note

Profit

EPRA 

Adjusted 
Profit

Loss3

EPRA
(Restated)3

Adjusted 
Profit
(Restated)3

Profit (£m)
Profit/(loss) for the year 
Revaluation loss on investment 
properties (net of tax)
(Profit)/Loss on disposal (net of tax)
Changes in fair value of financial 
instruments1
Share-based payments
Other items2
Profit/(loss) (£m)

Earnings per share (pence)
Diluted earnings per share (pence) 

9b
9b

9b
2a

12.1

–
–

–
–
–
12.1

7.3
7.2

12.1

19.6
(1.5)

(1.1)
–
(20.3)
8.8

5.3
5.3

12.1

19.6
(1.5)

(1.1)
0.5
(19.3)
10.3

6.2
6.1

(24.1)

(24.1)

(24.1)

–
–

–
–
–
(24.1)

(20.0)
(20.0)

47.6
2.5

(5.9)
–
(15.9)
4.2

3.5
3.5

47.6
2.5

(5.9)
0.9
(12.2)
8.8

7.3
7.3

£6.8 million (30 Dec 2021: £(6.4) million) of the current earnings related to discontinued operations.

Weighted average number of shares (m)

Ordinary shares in issue
Own shares held
Basic
Dilutive contingently issuable shares 
and share options
Diluted

Note

21

Year to 
30 December 
2022

Year to 
30 December 
2021

166.3
–
166.3

2.4
168.7

119.9
–
119.9

0.3
120.2

1  2021 includes £0.2 million cost related to the termination of interest rate swap liabilities within The Mall loan facility. 
2  Other Items in 2022 includes the £12.5 million gain on repurchase of Hemel Hempstead debt at a discount and £6.8m gain on the deconsolidation 
of Luton. Other items in 2021 includes the £18.4 million gain on repurchase of debt at a discount and other non-operating transactional costs.

3  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1. 

2021 comparative figures have also been restated for a prior year adjustment to the treatment of expected credit loss as explained in note 1.

At the end of the year, the Group had nil (2021: nil) share options and contingently issuable shares granted under 
share-based payment schemes that could potentially dilute earnings per share in the future, but which have not been 
included in the calculation because they are not dilutive or the conditions for vesting have not been met.

175175

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials9 Earnings per share CONTINUED
9b Headline earnings per share
Headline earnings per share is an alternative performance measure as required by the JSE Listing Requirements. It has 
been calculated and presented in line with the JSE guidance. 

Profit (£m)
Profit/(loss) for the year
Revaluation loss on investment properties (including tax)
(Profit)/Loss on disposal (net of tax)
Other items
Headline earnings

Weighted average number of shares (m)
Ordinary shares in issue
Own shares held
Dilutive contingently issuable shares and share options

Year to 30 December 2022

Year to 30 December 2021
(Restated)1

Basic

Diluted 

Basic

Diluted 

12.1
19.6
(1.5)
(20.3)
9.9

166.3
–
–
166.3

12.1
19.6
(1.5)
(20.3)
9.9

166.3
–
2.4
168.7

(24.1)
47.6
2.5
(15.9)
10.1

119.9
–
–
119.9

(24.1)
47.6
2.5
(15.9)
10.1

119.9
–
0.3
120.2

Headline Earnings per share (pence) Basic/Diluted

6.0

5.9

8.4

8.4

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1. 2021 
comparative figures have also been restated for a prior year adjustment to the treatment of expected credit loss as explained in note 1.

10 Investment properties
10a Wholly owned properties

Cost or valuation
At 30 December 2020
Capital expenditure (excluding capital contributions)
Disposal2
Valuation deficit1
Transfer to held for sale
At 30 December 2021 (Restated)3
Capital expenditure (excluding capital contributions)
Disposals2
Valuation gain/(deficit)1
Remeasurement of head lease
Transfer from held for sale
At 30 December 2022

Freehold
investment
properties
£m

Leasehold
investment
properties
£m

Total
property
assets
£m

Note

280.1
1.6
(13.3)
(31.1)
(10.2)
227.1
3.2
–
(3.8)
–
10.2
236.7

256.0
7.3
–
(16.5)
(97.5)
149.3
5.8
(54.9)
(16.2)
(0.6)
–
83.4

536.1
8.9
(13.3)
(47.6)
(107.7)
376.4
9.0
(54.9)
(20.0)
(0.6)
10.2
320.1

16

16

1  £19.6 million per Income statement and Note 2a includes letting fee amortisation adjustment of £(0.4) million (2021: £0.1million).

2 

This represents the net book value including tenant incentives. 

3  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1.

On 18 May 2022 the Group completed the acquisition of its debt in respect of the Marlowes shopping centre in Hemel 
Hempstead as a consequence the Freehold property was transferred back from held for sale. On 23 May 2022 the Group 
exchanged on the sale of its Mall shopping centre in Blackburn and as such the Leasehold property was transferred to 
held for sale at that date. 

As part of the agreement to run a consensual sale process changes to the constitution of the Luton entities were made 
including the appointment of an independent director with specific rights regarding the sale process. These changes took 
effect from 23 May 2022 and the effective loss of control that they triggered have resulted in the Group deconsolidating 
its interest in Luton from that date.

In May 2022, the Group exchanged contracts for the sale of The Mall, Blackburn to the retail arm of the Adhan Group of 
Companies for £40 million, representing a premium to the December 2021 valuation of £38.2 million. The sale completed 
on 9 August 2022 delivering cash proceeds of £39.4 million.

176176

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
10 Investment properties CONTINUED
On 11 July 2022, the Group completed the sale of land for residential development at its 17&Central community 
shopping centre in Walthamstow to Long Harbour for £21.65 million. The head lease at The Mall Walthamstow has been 
remeasured as a result of an extension of the lease term effective 23 June 2022.

10b Property assets summary

Investment properties at fair value as reported by the valuer
Add back of lease liabilities
Unamortised tenant incentives on investment properties
IFRS Property Value

30 December 
2022
£m

30 December 
2021
(Restated)1
£m 

322.8
5.4
(8.1)
320.1

380.1
6.0
(9.7)
376.4

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1.

As described in note 1 summary of significant accounting policies, where the valuation obtained for investment property 
is net of all payments to be made, it is necessary to add back the lease liability to arrive at the carrying amount of 
investment property at fair value.

10c Valuations
External valuations at 30 December 2022 were carried out on all of the gross property assets detailed in the table above. 
The fair value was £322.8 million (2021: £380.1 million). External valuations were carried out on all of the property assets 
detailed in the table above. The valuations at 30 December 2022 were carried out by independent qualified professional 
valuers from CBRE Limited and Knight Frank LLP in accordance with RICS standards. These valuers are not connected with 
the Group and their fees are charged on a fixed basis that is not dependent on the outcome of the valuations. 

Real estate valuations are complex and derived from data that is not widely publicly available and involves a degree of 
judgement. For these reasons, the valuations are classified as Level 3 in the fair value hierarchy as defined by IFRS 13. 
The valuations are sensitive to changes in rent profile and yields.

The Group considers all of its investment properties to fall within “Level 3”, as defined in Note 1. The table below 
summarises the key unobservable inputs used in the valuation of the Group’s wholly owned investment properties at 
30 December 2022:

Estimated rental value £ per sq ft

Equivalent yield %

Market Value 
£m

322.8

Low

9.5

Portfolio

17.7

High

28.3

Low

7.0

Portfolio

8.6

High

17.5

Sensitivities
The following table illustrates the impact of reasonably possible changes in key unobservable inputs (in isolation) on the 
fair value of the Group’s properties:

Impact on valuations of 5% change 
in estimated rental value

Impact on valuations of 25bps 
change in equivalent yield

Impact on valuations of 50bps 
change in equivalent yield

Increase
£m

13.0

Decrease 
£m

(12.8)

Increase
£m

(10.8)

Decrease 
£m

11.8

Increase
£m

(21.2)

Decrease 
£m

24.3

Impact on valuations of 100bps 
change in equivalent yield

Increase
£m

(40.0)

Decrease 
£m

52.3

177177

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
 
11 Plant and equipment

Cost
At the start of the year
Additions
Disposals
At the end of the year
Accumulated depreciation
At the start of the year 
Additions
Charge for the year
Eliminated on disposal
At the end of the year
Carrying amount
At the end of the year

12 Leases

Right of use Assets

Cost
At the start of the year
Additions
Remeasurement
At the end of the year

Accumulated depreciation
At the start of the year
Charge for the year
Disposals
At the end of the year
Carrying value
At the end of the year

30 December
2022
£m

30 December
2021
£m

5.8
0.7
–
6.5

(4.1)
–
(0.6)
–
(4.7)

1.8

5.9
0.7
(0.8)
5.8

(4.1)
(0.2)
(0.6)
0.8
(4.1)

1.7

30 December 
2022
£m

30 December
2021
£m

28.9
–
(0.8)
28.1

(4.4)
(2.1)
–
(6.5)

14.4
3.3
11.2
28.9

(2.2)
(2.2)
–
(4.4)

21.6

24.5

Lease commitments relate to the leasing of the Group’s registered office and the leases of the Snozone business on 
its Castleford, Milton Keynes and Madrid sites. The lease at Snozone Basingstoke expired as at 30 December 2022, the 
leases at Milton Keynes and Castleford were revalued following the annual lease payable review. During 2022 the Group 
signed an extension of its registered office lease of one year. The lease liability was remeasured as a result. During 2021 
the group signed amendments to the lease agreements for the Castleford and Milton Keynes sites within its Snozone 
business, resulting in the remeasurement of the right of use asset and the related lease liability. Additions for that year 
relate to the lease acquired on acquisition of Snowzone Madrid.

The maturity analysis of lease liabilities is presented in note 27.

Amounts recognised in profit and loss
Depreciation expense on right–of–use assets
Interest expense on lease liabilities

Year ended  
30 December
2022
£m

Year ended  
30 December
2021
£m

2.0
1.4

2.2
1.0

178178

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
13 Subsidiaries
A list of the subsidiaries of the Group, including the name, country of incorporation, and proportion of ownership interest 
is given in Note F to the Company financial statements.

14 Receivables

Non current:
Non-financial assets
Deferred tax
Interest rate swap
Unamortised tenant incentives
Unamortised rent free periods

Current:
Financial assets
Trade receivables (net of allowances)
Other receivables
Accrued income
Current financial assets

Non-financial assets
Prepayments
Unamortised tenant incentives
Unamortised rent free periods
Current non-financial assets

30 December 
2022
£m

30 December 
2021
(restated)1
£m

1.1
1.7
2.1
4.7
9.6

7.7
–
1.5
9.2

4.0
0.5
0.7
5.2
14.4

0.7
–
2.1
6.0
8.8

8.9
4.2
0.9
14.0

4.0
0.4
1.2
5.6
19.6

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions as explained in note 1.

Credit losses are calculated at an amount equal to lifetime expected credit losses. The expected credit losses on trade 
receivables are estimated using a provision matrix by reference to past default experience of the debtor and an analysis 
of the debtor’s current financial position, adjusted for factors that are specific to the debtor and an assessment of both 
the current as well as the forecast direction of conditions at the reporting date. 

There has been no change in the estimation techniques or significant assumptions made during the current reporting 
period. 

The group writes off a trade receivable when there is information indicating that there is no realistic prospect of recovery. 
Changes in expected credit loss allowance arise from increase in calculated expected credit loss, as well as amounts 
written off. The group does not recognise revenue where collectability is not reasonably expected. In the case of rental 
income this relates to tenants who are insolvent and closed.

The following table details the risk profile of trade receivables based on the Group’s provision matrix.

2022

Not past due

1–30 days

31–60 days

61–90 days

>90 days

Expected credit loss rate (%)
Estimated total gross carrying 
amount at default (£m)
Lifetime ECL (£m)
Adjustment for forward looking 
estimate
Total expected credit loss

39.3

42.9

52.3

76.4

55.2

1.8
(0.7)

(0.3)
(1.0)

2.8
(1.3)

–
(1.3)

–
–

–
–

–
–

–
–

3.6
(1.9)

–
(1.9)

Total

47.41

8.2
(3.9)

(0.3)
(4.2)

179179

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
14 Receivables CONTINUED
2021

Expected credit loss rate (%)
Estimated total gross carrying 
amount at default (£m)
Lifetime ECL (£m)
Adjustment for forward looking 
estimate
Total expected credit loss

Not past due

1–30 days

31–60 days

61–90 days

>90 days

19.4

35.5

31.5

60.4

45.0

4.2
(0.8)

(0.8)
(1.6)

2.7
(1.0)

–
(1.0)

0.3
(0.1)

–
(0.1)

0.1
(0.1)

–
(0.1)

6.8
(3.0)

–
(3.0)

Total
35.31

14.1
(5.0)

(0.8)
(5.8)

1 

This represents the total lifetime expected credit loss as a percentage of total group receivables.

Allowances for credit loss
At the start of the year
Additional allowances created
Utilised during the year
Unused amounts reversed
Transfer to held for sale
At the end of the year

The following table illustrates the impact of a 5% change in the rate of expected credit loss. 

30 December
2022
£m

30 December
2021
£m

5.8
1.1
(0.6)
(2.1)
–
4.2

8.4
3.7
(1.8)
(3.6)
(0.9)
5.8

Expected credit loss

15 Cash and cash equivalents

Cash at bank and in hand
Security deposits held in rent accounts
Other restricted balances

Provision at 
30 December 
2022
£m

Impact of a
5% increase
£m

Impact of a
5% decrease
£m

4.2

0.4

(0.4)

30 December
2022
£m

30 December
2021
£m

52.1
0.8
2.6
55.5

53.7
0.7
4.1
58.5

Cash at bank and in hand include amounts subject to a charge against various borrowings and may therefore not be 
immediately available for general use by the Group. Of the cash at bank and in hand £28.1 million was held on short 
term deposit and immediately available free of any restrictions or conditions at the year end date (30 December 2021 
- £32.5 million). The remaining balances are subject to meeting conditions or having passed through relevant waterfall 
calculations within relevant loan facilities. All of the above amounts at 30 December 2022 were held in Sterling other than 
£0.6 million which was held in Euros (30 December 2021: £0.6 million). 

180180

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
 
16 Assets and liabilities held for sale
As at 30 December 2021, the Group concluded that Hemel Hempstead and Luton, met the criteria to be reclassified as 
‘Held for Sale’. This conclusion was reached as the Group, in conjunction with the respective lenders had decided to seek 
to dispose of whole or part of the investments as at that date. 

The Marlowes, Hemel Hempstead - on 11 April 2022 the Group reached agreement with the respective lender to acquire 
its outstanding debt liabilities of £24 million for a discounted amount of £11.8 million. The acquisition subsequently 
completed on 18 May 2022. The Group has reclassified its interest in Hemel Hempstead from Held for Sale as of 
11 April 2022. A book value of £10.2 million was transferred back at this date being the fair value of £10.5m plus tenant 
incentives of -£0.3 million. The transaction has resulted in an increase to Net Asset Value of approximately £12.5 million 
being the amount of the discount less related transaction costs.

The Mall, Luton - The Group has been working closely with the lender on Luton to explore a disposal of the majority or 
all of the investment or asset. This process was completed on 16 March 2023 as discussed in note 31. As part of the 
agreement to run a consensual sale process changes to the constitution of the Luton entities were made including the 
appointment of an independent director with specific rights regarding the sale process. Two existing directors were 
required to step down as part of the agreement. These changes took effect from 23 May 2022 and the effective loss 
of control that they triggered have resulted in the Group deconsolidating its interest in Luton from that date. This has 
increased the Group’s Net Asset Value by £6.8 million being the net liability at the point of deconsolidation.

The loss for the period from Luton up to the date of deconsolidation is broken down as follows: 

Revenue
Expected Credit loss
Cost of sales
Gross profit
Loss on revaluation of investment properties
Other gains and losses
Loss on ordinary activities before financing
Finance income
Finance costs
Loss before tax
Tax credit/(charge)
Loss for the period 

 Period to 
23 May
2022
£m 

 Year to 
30 December
2021
£m

4.2
–
(1.4)
2.8
(2.8)
(0.3)
(0.3)
1.7
(1.7)
(0.3)
–
(0.3)

13.8
(0.8)
(5.5)
7.5
(12.6)
–
(5.1)
3.1
(4.4)
(6.4)
–
(6.4)

The gain on disposal as at 23 May 2022 is £6.8 million being the write off of the liability held for sale as at 
30 December 2021.

During the period, Luton Limited Partnership generated £2.5 million (2021: £5.4 million) of net operating cash flows, paid 
£1.3 million (2021: £3.2 million) in respect of investing activities and paid £4.8 million (2021: £1.0 million) in respect of 
financing activities.

181181

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials17 Trade and other payables

Amounts falling due after one year:
Financial liabilities
Accruals
Other creditors
Non-derivative financial liabilities

Amounts falling due within one year:
Financial liabilities
Trade payables
Accruals
Other creditors
Non-derivative financial liabilities

Non-financial liabilities
Deferred income
Other taxation and social security 

30 December
2022
£m

30 December
2021
£m

–
–
–
–

2.4
10.4
11.6
24.4

5.8
0.8
31.0

0.3
–
0.3
0.3

1.4
8.0
11.0
20.4

7.3
1.6
29.3

The average age of trade payables is 11 days (2021: 9 days). No amounts incur interest (2021: £nil).

18 Bank loans
18a Summary of borrowings 
The Group’s borrowings are arranged to ensure an appropriate maturity profile and to maintain short-term liquidity. 
There were no defaults or other breaches of financial covenants that were not waived under any of the Group borrowings 
during the current year or the preceding year.

Borrowings at amortised cost

Secured
Fixed and swapped loans
Variable rate loans
Total borrowings before costs
Unamortised issue costs
Total borrowings after costs

Analysis of total borrowings after costs
Current
Non-current
Total borrowings after costs

Note

18c
18c

30 December
2022
£m

30 December
2021
£m

179.0
4.0
183.0
(1.2)
181.8

–
181.8
181.8

239.0
–
239.0
(0.8)
238.2

–
238.2
238.2

On 7 July 2022, the Group drew down a new £4 million facility with BC Invest, a subsidiary of the Group’s strategic 
residential partner, Far East Consortium. The new debt has been provided for an initial period of three years at a margin 
of 5.95%. It is secured on the Marlowes Centre on a non-recourse basis. 

182182

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
 
18 Bank loans CONTINUED
The movement of Secured loans in the year is summarised in the table below:

Secured bank loans at 30 December 2021
Repayment of The Mall B2 loan facility
Repayment of The Mall A loan facility
Drawdown of new Hemel Hempstead loan facility

£m

239.0
(35.0)
(25.0)
4.0
183.0

All loans are maintained in separate ring-fenced Special Purpose Vehicle (SPV) structures secured against the property 
interests and other assets within each SPV. There is no recourse to other Group companies outside of the respective SPV 
and no cross-default provisions. 

18b Maturity of borrowings

Between one to two years
From two to five years
Greater than five years
Due after more than one year
Current

18c Interest rate profile of borrowings

Fixed and swapped rate borrowings
Between 2% and 3%
Between 3% and 4%
Between 6% and 7%

Variable rate borrowings

30 December
2022
£m

30 December
2021
£m

Note

39.0
4.0
140.0
183.0
–
183.0

–
39.0
200.0
239.0
–
239.0

18a

30 December
2022
£m

30 December
2021
£m

Note

–
179.0
–
179.0
4.0
183.0

39.0
165.0
35.0
239.0
–
239.0

18a
18a

183183

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
 
 
 
19 Financial instruments and risk management
19a Overview
Capital risk management
The capital structure of the Group consists of debt, which includes the borrowings disclosed in Note 17a; cash and cash 
equivalents as disclosed in Note 15; and equity attributable to equity holders of the parent, comprising issued share 
capital, reserves and retained earnings as disclosed in the Statement of changes in equity. For the purpose of calculating 
gearing ratios, debt is defined as long and short-term borrowings (excluding derivatives) excluding unamortised issue 
costs. Equity includes all capital and reserves of the Group attributable to equity holders of the Company.

The Group is not subject to externally imposed capital requirements. The risks associated with each class of capital are 
also considered as part of the risk reviews presented to the Audit Committee and the Board. 

Gearing ratios

Statutory

Debt before unamortised issue costs
Cash and cash equivalents
Group net debt

Equity
Net debt to equity ratio

Categories of financial (liabilities)/assets

Note

18a
15

30 December
2022
£m

30 December
2021
£m

183.0
(52.1)
130.9

179.1
73.1%

239.0
(53.7)
185.3

168.4
109.9%

Financial assets
Current receivables
Cash and cash equivalents
Financial assets  
measured at amortised cost

Financial liabilities
Current payables
Current borrowings
Non-current payables
Non-current borrowings
Financial liabilities 
measured at amortised cost
Interest rate swaps
Total financial liabilities

Note

14
15

17
18a
17
18a

 14

2022

2021

Carrying 
value
£m

Gain/(loss) to 
income
£m

Gain
to equity
£m

Carrying 
value
£m

Gain/(loss) to 
income
£m

Gain
to equity
£m

9.2
55.5

64.7

(24.4)
–
–
(181.8)

(206.2)
1.7
(139.8)

–
–

–

–
–
–
(0.6)

(0.6)
1.1
0.5

–
–

–

–
–
–
–

–
–
–

14.0
58.5

72.5

(20.4)
–
(0.3)
(238.2)

(258.9)
–
(186.4)

–
–

–

–
–
–
(2.7)

(2.7)
7.6
4.9

–
–

–

–
–
–
–

–
–
–

Significant accounting policies
Details of the significant accounting policies adopted in respect of each class of financial asset, financial liability and equity 
instrument, including the criteria for recognition, the basis of measurement and the basis on which income and expenses 
are recognised, are disclosed in the significant accounting policies in Note 1.

Financial risk management objectives
Exposure to credit, interest rate and currency risks arise in the normal course of the Group’s business. The Group seeks to 
minimise the effect of these risks by using derivative financial instruments to manage exposure to fluctuations in interest 
rates. Such instruments are not employed for speculative purposes. The use of any derivatives is approved by the Board, 
which provides guidelines on the acceptable levels of interest rate risk, credit risk, foreign exchange risk and liquidity risk, 
and the ranges of hedging required against these risks.

184184

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
19 Financial instruments and risk management CONTINUED
19b Interest rate risk
The Group manages its interest rate risk through a combination of fixed rate loans and interest rate derivatives, typically 
interest rate swaps or caps. The Group’s objective in managing its interest rate risk is to ensure that it always maintains 
sufficient headroom to cover interest payments from anticipated cash flows and the directors regularly review the ratio of 
fixed to floating rate debt to assist this process. The Group does not hedge account its interest rate derivatives and states 
them at fair value with changes in fair value included in the income statement.

The following table shows a summary of the Group’s interest swap contracts and their maturity dates:

Loan facility Maturity date

Notional 
principal

Contract fixed 
rate

30 December 
2022 fair value 
£m
Asset/
(liability)

Interest rate swap

The Exchange, Ilford 8 March 2024

£39,000,000

1.00%

1.7

Sensitivity analysis
The following table shows the Group’s sensitivity to a 100bps increase or decrease in interest rates. To calculate the 
impact on the income statement for the year the interest rates on all external floating rate interest bearing loans and 
borrowings and interest earning cash, have been increased or decreased by 100bps. The income statement impact 
includes the estimated effect of a 100bps decrease or increase in interest rates on the market values of interest rate 
derivatives.

Floating rate loans and cash – gain/(loss)
Interest rate derivatives - gain/(loss)
Impact on the income statement - gain/(loss) 

Impact on equity - gain/(loss) 

100bps increase in interest rates 100bps decrease in interest rates

Year to
30 December
2022
£m

Year to
30 December
2021
£m

Year to
30 December
2022
£m

Year to
30 December
2021
£m

–
0.4
0.4

0.4

–
0.8
0.8

0.8

–
(0.4)
(0.4)

(0.4)

–
(0.8)
(0.8)

(0.8)

19c Credit risk
The Group’s principal financial assets are bank and cash balances, short-term deposits, trade and other receivables and 
investments. Credit risk, being the risk that a counterparty will default on its contractual obligations resulting in financial 
loss to the Group, is primarily attributable to loans and trade and other receivables, which are principally amounts due 
from tenants. Credit risk arising from tenants is mitigated as the Group receives most rents in advance, monitors credit 
ratings for significant tenants and makes an allowance for expected credit loss that represents the estimate of potential 
losses in respect of trade receivables. The Group’s expected credit loss allowance disclosed in Note 14 to the financial 
statements is considered to represent the Group’s best estimate of the exposure to credit risk associated to trade 
receivables, calculated in accordance with IFRS 9. The group recalculates expected credit losses each year, with reference 
to forward looking information, changes in credit risk, including improvements, are identified as part of this process. The 
Group regularly monitors the effectiveness of the criteria used to identify whether there has been a significant increase 
in credit risk and revises them as appropriate to ensure that the criteria are capable of identifying significant increase in 
credit risk before the amount becomes past due. 

The credit risk on short-term deposits and derivative financial instruments is limited because the counterparties are 
banks with high credit ratings assigned by international credit rating agencies. The Group is not exposed to significant 
credit risk on its other financial assets.

185185

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials19 Financial instruments and risk management CONTINUED
19d Liquidity risk
Liquidity risk reflects the risk that the Group will have insufficient resources to meet its financial liabilities as they 
fall due. The day-to-day operations of the Group are largely funded through the items included in the breakdown 
of Adjusted Profit included in Note 2a. The majority of income within Adjusted Profit is received quarterly, since the 
inflows and outflows from net rental income and net interest payable generally coincide with English quarter days, and 
property management fees are billed quarterly. As a result, the Group normally has sufficient funds to cover recurring 
administrative expenses which occur throughout the year. Liquidity risk therefore arises principally from the need to 
make payments for non-recurring items, such as tax payments and the close out of derivative financial instruments. 

The Group’s objective in managing liquidity risk is to ensure that it has sufficient funds to meet all its potential liabilities as 
they fall due, both in normal market conditions and when considering negative projections against expected outcomes, so 
as to avoid the risk of incurring contractual penalties or damaging the Group’s reputation. The Group maintains a rolling 
18 month forecast of anticipated recurring and non-recurring cash flows under different scenarios. This is compared to 
expected cash balances and amounts available for drawdown on the Group’s core revolving credit facility to ensure that 
any potential shortfalls in funding are identified and managed. The Group’s primary means of managing liquidity risk are 
its cash reserves and its long-term debt facilities. 

The following table shows the maturity analysis of non-derivative financial assets/(liabilities) at the balance sheet date 
and, where applicable, their effective interest rates

2022

Financial assets
Current receivables
Cash and cash equivalents
Non-current receivables

Financial liabilities
Borrowings – bank loans
Borrowings – other loans
Current payables
Non-current payables

2021

Financial assets
Current receivables
Cash and cash equivalents
Non-current receivables

Financial liabilities
Borrowings – bank loans
Borrowings – other loans
Current payables
Non-current payables

Note

14
15
14

18a
18
16
16

Note

14
15
14

18a
18
16
16

Effective
interest rate
%

Less than
1 year
£m

1–2 years
£m

2–5 years
£m

More than
5 years
£m

n/a
0%
n/a

3.7%
n/a
n/a
n/a

9.2
55.5
–
64.7

–
–
(24.4)
–
(24.4)

–
–
–
–

(38.8)
–
–
–
(38.8)

–
–
–
–

(143.0)
–
–
–
(143.0)

–
–
–
–

–
–
–
–
–

Effective
interest rate
%

Less than
1 year
£m

1–2 years
£m

2–5 years
£m

More than
5 years
£m

n/a
0%
n/a

3.7%
n/a
n/a
n/a

14.0
58.5
–
72.5

–
–
(20.4)
–
(20.4)

–
–
–
–

–
–
–
(0.3)
(0.3)

–
–
–
–

(38.8)
–
–
–
(38.8)

–
–
–
–

(199.4)
–
–
–
(199.4)

Total
£m

9.2
55.5
–
64.7

(181.8)
–
(24.4)
–
(206.2)

Total
£m

14.0
58.5
–
72.5

(238.2)
–
(20.4)
(0.3)
(258.9)

186186

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
 
 
19 Financial instruments and risk management CONTINUED
The following tables detail the Group’s remaining contractual maturity for its non-derivative financial liabilities. The tables 
have been drawn up based on the undiscounted cash inflows/(outflows) of financial liabilities based on the earliest date 
on which the Group can be required to pay, including both interest and principal cash flows.

2022

Borrowings – fixed 
bank loans
Borrowings – variable 
loans
Non-interest bearing

2021

Borrowings – fixed 
bank loans
Borrowings – other 
fixed loans
Non-interest bearing

(0.4)
(24.4)
(31.0)

Less than
1 year
£m

(8.9)

–
(20.4)
(29.3)

Less than
1 year
£m

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

(6.2)

(44.1)

(4.8)

(0.4)
–
(5.2)

(4.8)

(4.2)
–
(9.0)

(140.3)

–
–
(140.3)

(0.4)
–
(44.5)

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

(8.9)

–
(0.3)
(9.2)

(47.1)

–
–
(47.1)

(7.9)

–
–
(7.9)

(208.3)

–
–
(208.3)

More than
5 years
£m

–

–
–
–

More than
5 years
£m

–

–
–
–

Total
£m

(200.2)

(5.4)
(24.4)
(230.0)

Total
£m

(281.1)

–
(20.7)
(301.8)

The following tables detail the Group’s remaining contractual maturity for its derivative financial assets/(liabilities), all of 
which are net settled, based on the undiscounted net cash inflows/(outflows). When the amount payable or receivable is 
not fixed, it has been determined by reference to the projected interest rates as illustrated by the yield curves existing at 
the reporting date.

2022

Net settled
Interest rate swaps

2021

Net settled
Interest rate swaps

Less than
1 year
£m

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

More than
5 years
£m

–
–

1.7
1.7

–
–

–
–

–
–

–
–

Less than
1 year
£m

1–2 years
£m

2–3 years
£m

3–4 years
£m

4–5 years
£m

More than
5 years
£m

–
–

–
–

–
–

–
–

–
–

–
–

Total
£m

1.7
1.7

Total
£m

–
–

187187

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
 
 
19 Financial instruments and risk management CONTINUED
19e Fair values of financial instruments
The fair values of financial instruments excluding receivables and payables together with their carrying amounts in the 
balance sheet are as follows:

Note

18a

Financial liabilities not at fair value 
through income statement
Sterling denominated loans
Total on balance sheet borrowings

Derivative assets/(liabilities) at fair 
value through income statement
Interest rate caps
Interest rate swaps
Total on balance sheet derivatives

Notional 
principal
£m

2022
Book value
£m

2022
Fair value
£m

2021
Book value
£m

2021
Fair value
£m

(183.0)
(183.0)

(164.6)
(164.6)

(239.0)
(239.0)

(240.0)
(240.0)

39.0

–
1.7
1.7

–
1.7
1.7

–
–
–

–
–
–

The fair value of borrowings has been estimated on the basis of quoted market prices. Details of the Group’s cash 
and deposits are disclosed in Note 15 and their fair values are equal to their book values. All of the above financial 
instruments are measured, subsequent to initial recognition, at fair value. All instruments were considered to be Level 2, 
as defined in Note 1. There were no transfers between Levels in the year. 

20 Share capital

Ordinary shares of 10p each
At the start of the year
Shares issued
Total called-up share capital

Number of shares
issued and fully paid

Nominal value of shares
issued and fully paid

2022
Number

2021
Number

165,399,863
3,792,055
169,191,918

111,819,626
53,580,237
165,399,863

2022
£m

16.5
0.4
16.9

2021
£m

11.2
5.3
16.5

The Company has one class of Ordinary shares which carry voting rights but no right to fixed income. 

The Company maintains a Secondary Listing on the Johannesburg Stock Exchange (“JSE”) in South Africa. At 30 December 
2022, 7,565,067 (2021: 7,690,574) of the Company’s shares were held on the JSE register. The table below outlines the 
movements of shares in the year:

Brought forward at 31 December 2021
Capital reduction
Shares issued on 7 October 2022
Carried forward at 30 December 2022

Price per share 
(Pence)

No. of shares

Total No. of 
shares

Nominal value 
(£m)

Share premium 
(£m)

56.9

3,792,055

165,399,863

169,191,918
169,191,918

16.5

0.4
16.9

266.1
(266.1)
1.7
1.7

188188

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
21 Share-based payments
The Group’s share-based payments comprise the 2018 LTIP and the Executive Directors’ deferred bonus share scheme 
(DBSS) and the combined incentive plan (CIP). Further details are disclosed in the Directors’ Remuneration Report. Awards 
under the Combined Incentive Plan are nil cost deferred shares that vest in equal thirds on the third, fourth and fifth 
anniversaries of the award date. The awards can be reduced by up to 100% if TSR performance does not achieve the 
median of performance against the Company’s relevant peer group.

In accordance with IFRS 2, the fair value of equity-settled share-based payments to employees is determined at the date 
of grant. For options with market based conditions these are calculated using either a Black-Scholes option pricing model 
or a Monte Carlo simulation. For the elements of options that include non-market based conditions an initial estimate is 
made of the likely qualifying percentage. This is subsequently updated at each reporting date. 

Income statement charge 

Equity-settled share-based payments – 2018 LTIP & CIP

The figures above exclude a National Insurance credit in the year of £nil (2021: credit of £nil).

Year to
30 December
2022
£m

Year to
30 December
2021
£m

0.5

0.6

Movements during the year

Outstanding at 30 December 2020
Granted during the year
Exercised during the year1
Forfeited during the year
Outstanding at 30 December 2021
Granted during the year
Exercised during the year1
Forfeited during the year
Outstanding at 30 December 2022
Exercisable at the end of the year

Number of Options

Deferred 
Bonus Share 
Scheme

5,636
–
(5,636)
–
–
–
–
–
–
–

LTIP

378,983
–
(37,341)
(341,642)
–
668,310
–
(66,006)
602,304
–

CIP

294,300
–
–
–
294,300
1,538,691
–
–
1,832,991
–

1 

The weighted average share price of the options exercised under the deferred bonus scheme during 2021 was 58.0p. The weighted average share 
price of the options exercised under the LTIP in 2021 was 60.0p.

All options in the tables above have a nil exercise price. 

LTIP Assumptions
Share price at grant date
Exercise price
Expected volatility
Expected life including holding period (years)
Average life remaining including holding period (years)
Risk free rate 
Expected dividend yield
Lapse rate
Fair value of award at grant date per share

April 
2018
53.5p
0.0p
16%
5.00
4.30
1.14%
6.80%
0%
21p

June 
2022 
60.6p
0.0p
n/a
1.5
1.0
n/a
n/a
n/a
60.6p

Expected volatility is based on the historical volatility of the Group’s share price over the three years to the date of grant. 
The 10 year UK Gilt rate at time of grant is used for estimating the risk free rate. Options are assumed to be exercised at 
the earliest possible date.

The June 2022 awards were issued as a retention award, there are no performance conditions other than individuals need 
to remain in valid employment for the 18 months period following the date of issue.

189189

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials22 Own shares held
The own shares reserve represents the cost of shares in the Company purchased in the market. At 30 December 2022, 
the Capital & Regional plc 2002 Employee Share Trust (the “ESOT”) held 31,876 (2021: 31,876) shares to assist the Group 
in meeting the outstanding share awards under the schemes described above. The right to receive dividends on these 
shares has been waived. The market value of these shares at 30 December 2022 was £19,763 (2021: £18,775).

23 Reconciliation of net cash from operations

Profit/(loss) for the year

Adjusted for: 
Income tax (credit)/charge
Finance income 
Finance expense 
Finance lease costs (head lease)
Loss on revaluation of wholly owned properties 
Depreciation of other fixed assets
Other gains
Decrease/(increase) in receivables
Increase in payables
Non-cash movement relating to share-based payments
Net cash from operations

Note

8a

Year to
30 December
2022
£m

Year to
30 December
2021 
(Restated)1
£m

12.1

(24.1)

(0.3)
(1.1)
9.4
(0.3)
19.6
0.3
(22.4)
4.5
3.0
0.5
25.3

3.1
(7.6)
17.3
(1.1)
47.6
0.5
(14.0)
(2.5)
5.5
0.4
25.1

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions. Loss on revaluation of investment 
properties has been reduced by £1.6 million and the increase in receivables has been reduced by the same amount as described in Note 1. 2021 
comparative figures have also been restated for a prior year adjustment to the treatment of expected credit loss as explained in note 1. 

24 Changes in liabilities arising from financing activities

2022

Bank loans
Lease liabilities
Total liabilities from financing activities

2021

Bank loans
Interest rate swaps
Lease liabilities
Total liabilities from financing activities

Note

18a

Note

18a
17

Non–cash changes

Financing 
cash flows

Fair value 
adjustments

Other
 changes

30 December 
2022

(68.4)
–
(68.4)

–
–
–

12.0
(2.8)
9.2

181.8
30.1
211.9

Non–cash changes

Financing 
cash flows

Fair value 
adjustments

Other 
changes

30 December 
2021

(69.7)
(0.2)
–
(69.9)

–
(8.8)
–
(8.8)

(116.0)
0.1
(6.7)
(122.6)

238.2
–
32.9
271.1

Opening

238.2
32.9
271.1

Opening

423.9
8.9
39.6
472.4

190190

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
25 Net assets per share

IFRS Equity attributable to 
shareholders
Exclude fair value of financial 
instruments
Include fair value of fixed 
interest rate debt
Net asset value
Fully diluted number of shares
Net asset value per share

EPRA NRV
£m

30 Dec 2022

EPRA NTA
£m

EPRA NDV
£m

EPRA NRV
£m

30 Dec 2021

EPRA NTA
£m

EPRA NDV
£m

179.1

179.1

179.1

168.4

168.4

168.4

(1.7)

(1.7)

– 

 –
177.4
171.6
103.4

 –
177.4
171.6
103.4

18.4
197.5
171.6
115.1

–

 –
168.4
165.7
101.6

–

 –
168.4
165.7
101.6

– 

(1.0)
167.4
165.7
101.0

The number of ordinary shares issued and fully paid at 30 December 2022 was 169,191,918 (30 December 2021:165,399,863). 
There have been no changes to the number of shares from 30 December 2022 to the date of this annual report. 

26 Return on equity

Total comprehensive income/(expense) attributable to equity shareholders
Opening equity shareholders’ funds plus time weighted additions
Return on equity

30 December
2022
£m

30 December
2021
£m

12.1
168.9
7.2%

(24.1)
168.9
(14.3)%

27 Lease arrangements
The Group as lessee
At the balance sheet date, the Company had outstanding commitments for future minimum lease payments under 
non-cancellable leases related to land and buildings, which fall due as set out below. These leases relate to its office 
premises and the Snozone business’ Basingstoke, Castleford, Milton Keynes and Madrid sites, as well as two leasehold 
investment properties.

Lease payments
Within one year
Between one and five years
After five years

2022
£m

(3.0)
(10.0)
(126.2)
(139.2)

2021
£m

(3.9)
(15.1)
(125.2)
(144.2)

Lease payments are denominated in Sterling and have an average remaining lease length of 48 years (2021: 31 years) 
excluding head leases, rentals are fixed for an average of 2 years (2021: 2 years). The Group’s leasehold investment 
property is variable based on a percentage of performance, with a minimum payment per year of £0.4 million (2021: £0.3 
million). The head lease at The Mall Walthamstow has been remeasured as a result of an extension of the lease term to 
250 years, effective 23 June 2022.

The Group as lessor 
The Group leases out all of its investment properties under operating leases for average lease terms of 7 years (2021: 
9 years) to expiry. The leasing arrangements are summarised in the portfolio information on page 202. The future 
aggregate minimum rentals receivable under non-cancellable operating leases are as follows:

Unexpired
average
lease
term
Years

6.9
8.9

Less 
than 1
year
£m

17.5
22.0

2 – 5
years
£m

36.1
49.2

6 – 10 
years
£m

17.6
24.4

11 – 15 
years
£m

4.3
11.0

16 – 20
years
£m

0.8
6.1

More 
than 20
years
£m

9.7
32.5

Total
£m

86.0
145.2

30 December 2022
30 December 2021

28 Capital commitments
At 30 December 2022, the Group’s share of the capital commitments of its associates and wholly-owned properties was 
£14.9 million (2021: £4.5 million) relating to capital expenditure projects for the development of the Group’s investment 
properties. The Group also had £0.1 million relating to contractual commitments for the acquisition of property, plant and 
equipment (2021: £0.1 million). 

191191

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
29 Related party transactions
Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation 
and are not disclosed in this note. Transactions between the Group and its associates, all of which occurred at normal 
market rates, are disclosed below.

Kingfisher Limited Partnership (Redditch)
The Mall (Luton) Limited Partnership

Fee income

Net amounts
receivable from 

Year to
30 December
2022
£m

Year to
30 December
2021
£m

As at
30 December
2022
£m

As at
30 December
2021
£m

0.7
1.4

0.5
1.4

–
0.1

–
–

Amounts receivable from associates are unsecured and do not incur interest and they are payable on demand and 
settled in cash. Management fees are received by Capital & Regional Property Management Limited (CRPM) and are 
payable on demand. They are unsecured, do not incur interest and are settled in cash.

Property Management incentive arrangements
CRPM will earn an additional equity return from Kingfisher Limited Partnership if distributions result in a geared return in 
excess of a 15% IRR. The Group will bear 12% of the cost by virtue of its investment in the Partnership. No performance 
fee has been recognised during the year (2021: none) as the criteria have currently not been met.

Transactions with key management personnel
In accordance with IAS 24, key personnel are considered to be the executive directors and Non-Executive Directors and 
members of the Executive Committee as they have the authority and responsibility for planning, directing and controlling 
the activities of the Group. Their remuneration in the income statement is as follows:

Short-term employment benefits
Post-employment benefits
Share-based payments

Year to
30 December
2022
£m

Year to
30 December
2021
£m

1.1
–
0.5
1.6

1.2
0.1
0.4
1.7

In both years the highest paid Director was the Chief Executive whose remuneration is disclosed in the Directors’ 
Remuneration Report on page 130. There are no directors included in a company pension scheme (2021: nil). 

30 Dividends
The dividends shown below are gross of any take-up of Scrip offer.

Interim dividend per share for year ended 30 December 2022 of 2.5p
Amounts recognised as distributions to equity holders in the year
Proposed final dividend for year ended 30 December 2022 of 2.75p

Year to
30 December
2022
£m

Year to
30 December
2021
£m

4.1
4.1
4.7

–
–
–

31 Events after the balance sheet date
Following a sale process undertaken with consent of the secured lender on the loan facility, the sale of The Mall Luton 
and its corporate structure completed on 16 March 2023. The Group had previously deconsolidated its interest in The 
Mall, Luton and therefore the transaction does not result in any profit or loss on disposal to the Group. The Group’s 
involvement as Property and Asset Manager, for which it generated fees of £1.4 million in 2022, has ceased, effective from 
the date of the disposal.

32 Ultimate controlling party
Growthpoint Properties Limited (“Growthpoint”) holds 61.5% of the issued share capital of the Company. As such 
Growthpoint is the ultimate controlling party of the Company and the largest group into which the results of the Company 
are consolidated. The registered office of Growthpoint Properties Limited is The Place, 1 Sandton Drive, Sandton, 2196, 
Johannesburg, South Africa. The financial statements of Growthpoint are available at this address.

192192

Notes to the Financial Statements CONTINUEDFor the year to 30 December 2022Stock code: CAL 
 
 
 
Company balance sheet
As at 30 December 2022
Registered number: 01399411
Prepared in accordance with FRS 101

Non-current assets
Investments
Receivables – amounts falling due after one year
Total non-current assets

Current assets
Receivables – amounts falling due within one year
Cash and deposits
Total current assets

Total assets

Current liabilities
Trade and other payables

Net current assets

Non-current liabilities
Other payables

Net assets

Equity
Share capital
Share premium
Merger reserve
Capital redemption reserve
Retained earnings
Shareholders’ funds

Note

C
D

D

2022
£m

161.1
37.3
198.4

0.4
17.6
18.0

2021
£m

144.3
37.0
181.3

0.4
30.0
30.4

216.4

211.7

E

(21.8)

(20.5)

(3.8)

10.0

–

(0.2)

194.6

191.0

16.9
1.7
60.3
–
115.7
194.6

16.5
266.1
60.3
4.4
(156.3)
191.0

The profit for the year attributable to equity shareholders was £5.0 million (2021: £6.2 million loss).

These financial statements were approved by the Board of Directors, authorised for issue and signed on their behalf 
on 20 April 2023 by:

Stuart Wetherly 
Group Finance Director

193193

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
Statement of changes in equity
For the year to 30 December 2022

Non–distributable

Distributable

Balance at 30 December 2020
Retained profit for the year
Total comprehensive profit for 
the year
Dividends paid, net of Scrip
Credit to equity for equity-settled 
share-based payments
Shares issued, net of costs
Balance at 30 December 2021
Retained profit for the year
Total comprehensive profit for 
the year
Capital reduction1
Dividends paid, net of Scrip
Credit to equity for equity-settled 
share-based payments
Shares issued, net of costs
Balance at 30 December 2022

Share
capital
£m

11.2
–

Share
Premium
£m

244.3
–

–
–

–
5.3
16.5
–

–
–
–

–
0.4
16.9

–
–

–
21.8
266.1
–

–
(266.1)
–

–
1.7
1.7

Capital
redemption
reserve
£m

Retained
earnings
£m

4.4
–

–
–

–
–
4.4
–

–
(4.4)
–

–
–
–

–
–

–
–

–
–
–
–

–
–
–

–
–
–

Retained
earnings
£m

(150.3)
(6.2)

Merger
reserve
£m

60.3
–

(6.2)
–

0.2
–
(156.3)
5.0

5.0
270.5
(4.0)

0.5
–
115.7

–
–

–
–
60.3
–

–
–
–

–
–
60.3

Total
£m

169.9
(6.0)

(6.0)
–

0.2
27.1
191.0
5.0

5.0
–
(4.0)

0.5
2.1
194.6

1 

In June 2022 a capital reduction was completed transferring the remaining reserves from share premium and the capital redemption reserve to 
retained earnings. 

The Company’s authorised, issued and fully paid-up share capital is described in Note 20 to the Group financial 
statements. The Company’s dividends are as described in Note 30 to the Group financial statements. The other reserves 
are described in the consolidated statement of changes in equity in the Group financial statements. 

The merger reserve of £60.3 million arose on the Group’s capital raising in 2009 which was structured so as to allow the 
Company to claim merger relief under section 612 of the Companies Act 2006 on the issue of ordinary shares. The merger 
reserve is available for distribution to shareholders.

194194

Stock code: CAL 
Notes to the Company’s separate financial statements
For the year to 30 December 2022

A Accounting policies
The domicile and legal form of the entity, its country of incorporation and the address of its registered office can be found 
in note 1 of the consolidated financial statements. A description of the nature of the entity’s operations and its principal 
activities can be found in the strategic report on pages 2-5 of the consolidated financial statements.

The Company’s separate financial statements for the year ended 30 December 2022 are prepared in accordance with 
Financial Reporting Standard 101 Reduced Disclosure Framework (FRS 101) and in accordance with applicable accounting 
standards. The main accounting policies have been applied consistently in the current year and the preceding year.

As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that standard 
in relation to business combinations, share-based payments, non-current assets held for sale, financial instruments, 
capital management, presentation of comparative information in respect of certain assets, presentation of an income 
statement, cash-flow statement, impairment of assets and related party transactions.

The Company’s financial statements are presented in Pounds Sterling.

Trade payables are carried at fair value, with any gains or losses arising on remeasurement recognised in the income 
statement.

Transactions in foreign currencies are translated into sterling at exchange rates approximating to the exchange rate 
ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance 
sheet date are translated to sterling at the exchange rate ruling at that date and differences arising on translation are 
recognised in the income statement.

The Company’s related party transactions are described in Note 29 to the Group financial statements. Except for the 
Directors, the Company had no direct employees during the year (2021: none). Information on the Directors’ emoluments, 
share options, long-term incentive schemes and pension contributions is shown in the Directors’ Remuneration Report. 
Further disclosures regarding the nature of the share-based payment schemes operated by the Group are included in 
Note 21 to the Group’s financial statements.

Accounting developments and changes
The accounting policies used in these financial statements are consistent with those applied in the last annual financial 
statements, there have been no new standards, amendments or interpretations which became effective during the year 
affecting these financial statements. 

Key sources of estimation uncertainty
The preparation of financial statements requires the Directors to make estimates that may affect the reported amounts 
of assets and liabilities, income and expenses. The following are the key sources of estimation uncertainty that have the 
most significant effect on the amounts recognised in the financial statements: 

Impairment of investments and intercompany receivables
Investments and amounts owed by subsidiaries are stated at cost less provision for expected credit loss under IFRS 
9. Where there is an indication that an investment is impaired, an impairment review is carried out by comparing the 
carrying value of the investment against its recoverable amount, which is the higher of its estimated value in use and fair 
value less costs of disposal. This review involves accounting judgements about the future cash flows from the underlying 
associates and, in the case of CRPM, estimated asset management fee income less estimated fixed and variable expenses. 
Disclosure of accounting policy for expected credit losses can be found in note 1 to the group financial statements.

Sensitivities
The following table shows the sensitivity of investment and intercompany receivable impairment to a 5% change in future 
cashflows and a 2% change in the discount rate used. The directors consider these reasonably possible.

Reversal of impairment of investments
Impairment of intercompany receivables

Impact of 5% change in
future cashflows

Impact of a 2% change in
discount rate

Increase
£m

Decrease
£m

Increase
£m

Decrease
£m

0.4
–

(0.3)
–

0.1
–

(0.1)
–

There are no critical accounting judgements that affect these financial statements

195195

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022FinancialsNotes to the Company’s separate financial statements 
CONTINUED
For the year to 30 December 2022

B Loss for the year
As permitted by section 408 of the Companies Act 2006, the profit and loss account of the Company is not presented as 
part of these financial statements. 

The fees payable to the Company’s Auditor for the audit of the Company and Group financial statements are disclosed in 
Note 6 to the Group financial statements.

C Fixed asset investments

Cost
At the start of the year
Additions
Disposals
At the end of the year
Impairment
At the start of the year
Reversal of impairment of investments
At the end of the year
Carrying value
30 December 2022
30 December 2021

Subsidiaries
£m

Other 
investments 
£m

1,207.4
7.8
–
1,215.2

(1,063.1)
9.0
(1,054.1)

161.1
144.3

13.9
–
–
13.9

(13.9)
–
(13.9)

–
–

Total
£m

1,221.3
7.8
–
1,229.1

(1,077.0)
9.0
(1,068.0)

161.1
144.3

Investments are subject to an impairment review using a pre tax discount rate of 16.1% (2021: 16.3%). Impairment is 
recognised after comparing the carrying value of the investment against its recoverable amount, which is the higher of 
its estimated value in use and fair value less costs to sell. During the year the Company made an additional investment in 
Capital &Regional Holdings Limited.

Note F shows the subsidiaries, associates held by the Group and the Company. 

D Receivables

Amounts falling due after one year

Amounts owed by subsidiaries

Amounts falling due within one year
Trade receivables
Other receivables
Taxation and social security

2022
£m

37.3
37.3

2022
£m

0.1
0.1
0.2
0.4

2021
£m

37.0
37.0

2021
£m

–
0.3
0.1
0.4

Amounts owed by subsidiaries are stated after impairment of £nil (2021: £nil) and are unsecured and repayable on 
demand. Impairment is recognised after comparing the carrying value of the receivable against its recoverable amount, 
which is the higher of its estimated value in use and fair value less costs of disposal. Interest is charged at 3.5% above 
Bank of England base rate per annum. 

196196

Stock code: CAL 
E Trade and other payables

Amounts falling due within one year
Amounts owed to subsidiaries
Trade payables
Accruals and deferred income

2022
£m

18.9
–
2.9
21.8

2021
£m

19.2
0.2
1.1
20.5

Amounts owed to subsidiary companies are unsecured and repayable on demand. Interest is charged at 3.5% above Bank 
of England base rate per annum.

F Subsidiaries at 30 December 2022

Subsidiaries
Capital & Regional (Europe Holding 5) Limited 2
Capital & Regional (Jersey) Limited 2
Capital & Regional (Mall GP) Limited
Capital & Regional (Projects) Limited
Capital & Regional (Shopping Centres) Limited 2
Capital & Regional Earnings Limited
Capital & Regional Holdings Limited
Capital & Regional Ilford Limited 2
C&R Ilford Limited Partnership
C&R Ilford Nominee 1 Limited
C&R Ilford Nominee 2 Limited
C&R Ilford (General Partner) Limited
Capital & Regional Income Limited 1,3
Capital & Regional Property Management Limited
Green-Sinfield Limited
Lancaster Court (Hove) Limited
Lower Grosvenor Place London One Limited
Mall Nominee One Limited
Mall Nominee Two Limited
Mall Nominee Three Limited 5
Mall Nominee Four Limited 5
Mall People Limited
Mall Ventures Limited
Marlowes Hemel Limited 2
MB Roding (Guernsey) Limited 4
Selborne One Limited
Selborne Two Limited 
Selborne Walthamstow Limited 2
Snozone Holdings Limited
Snowzone S.L.U6
Snozone Leisure Limited 
Snozone Limited
The Mall (General Partner) Limited
The Mall (Luton) (General Partner) Limited 5
The Mall Limited Partnership
The Mall (Luton) Limited Partnership 5
The Mall REIT Limited 
The Mall Shopping Centres Limited
The Mall Unit Trust 2

Nature of
business

Property investment
Property investment
Property investment
Property investment
Property investment
Property investment
Property investment
Property investment 
Property investment
Dormant
Dormant
Property investment 
Property investment
Property management
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Property management
Dormant
Property investment
Dormant
Dormant
Dormant
Dormant
Operator of indoor ski slopes
Operator of indoor ski slopes
Operator of indoor ski slopes
Operator of indoor ski slopes
Property investment
Property investment
Property investment
Property investment
Dormant
Dormant
Property investment

Country of
incorporation

Jersey
Jersey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Jersey
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Jersey
Guernsey
Great Britain
Great Britain
Jersey
Great Britain
Spain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Great Britain
Jersey

Share of
voting
rights

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

197197

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
 
Notes to the Company’s separate financial statements 
CONTINUED
For the year to 30 December 2022

F Subsidiaries at 30 December 2022 CONTINUED

The Mall Walthamstow One Limited
The Mall Walthamstow Two Limited
Wood Green London Limited 2
Wood Green One Limited
Wood Green Two Limited

Principal associate entities
Euro B-Note Holding Limited 2

1 

In liquidation/being dissolved.

Nature of
business

Dormant
Dormant
Dormant
Dormant
Dormant

Country of
incorporation

Great Britain
Great Britain
Jersey
Great Britain
Great Britain

Share of
voting
rights

100%
100%
100%
100%
100%

Finance

Jersey

39.90%

2  Registered office at 47 The Esplanade, St Helier, Jersey JE1 0BD.
3  Registered office at Griffins, Tavistock House South, Tavistock Square, London WC1H 9LG.
4  Registered office at PO Box 186, Royal Chambers, St Julian’s Avenue, St Peter Port, Guernsey GY1 4HP.

5 

These entities remain legal subsidiaries but are no longer consolidated in to the results of the Group following a loss of control (see Note 16 to the 
Group Financial Statements for further details).

6  Registered office at Pista de Nieve en el Centro Comercial Madrid Xanadü,, Ctra. A5. Salidas 22 y 25, km 23,, Arroyomolinos, Madrid, 28939,

The registered office of all subsidiaries, unless otherwise noted is 22 Chapter Street, London, SW1P 4NP.

The shares of voting rights are equivalent to the percentages of ordinary shares or units held directly or indirectly by 
the Group. 

198198

Stock code: CAL 
Glossary of terms

Adjusted Profit is the total of Contribution from wholly-
owned assets and the Group’s joint ventures and 
associates, Snozone EBITDA and property management 
fees less central costs (including interest but excluding 
non-cash charges in respect of long-term incentive 
awards) after tax. Adjusted Profit excludes revaluation 
of properties, profit or loss on disposal of properties or 
investments, gains or losses on financial instruments and 
exceptional one-off items. Results from Discontinued 
Operations are included up until the point of disposal or 
reclassification as held for sale.

Adjusted Earnings per share is Adjusted Profit divided by 
the weighted average number of shares in issue during the 
year excluding own shares held.

C&R is Capital & Regional plc, also referred to as the Group 
or the Company.

CRPM is Capital & Regional Property Management 
Limited, a subsidiary of Capital & Regional plc, which earns 
management and performance fees from the Mall assets 
and certain associates and joint ventures of the Group. 

Contracted rent is passing rent and the first rent reserved 
under a lease or unconditional agreement for lease but 
which is not yet payable by a tenant.

Contribution is net rent less net interest, including 
unhedged foreign exchange movements.

Capital return is the change in market value during the 
year for properties held at the balance sheet date, after 
taking account of capital expenditure calculated on a time 
weighted basis. 

Debt is borrowings, excluding unamortised issue costs.

EPRA earnings per share (EPS) is the profit / (loss) after 
tax excluding gains on asset disposals and revaluations, 
movements in the fair value of financial instruments, 
intangible asset movements and the capital allowance 
effects of IAS 12 “Income Taxes” where applicable, less tax 
arising on these items, divided by the weighted average 
number of shares in issue during the year excluding own 
shares held.

EPRA net disposal value represents net asset value 
under a disposal scenario, where deferred tax, financial 
instruments and certain other adjustments are calculated 
to the full extent of their liability, net of any resulting tax.

EPRA net reinstatement value is net asset value 
adjusted to reflect the value required to rebuild the entity 
and assuming that entities never sell assets. Assets and 
liabilities, such as fair value movements on financial 
derivatives are not expected to crystallise in normal 
circumstances and deferred taxes on property valuation 
surpluses are excluded.

Estimated rental value (ERV) is the Group’s external 
valuers’ opinion as to the open market rent which, on 
the date of valuation, could reasonably be expected to 
be obtained on a new letting or rent review of a unit or 
property.

ERV growth is the total growth in ERV on properties 
owned throughout the year including growth due to 
development.

Gearing is the Group’s debt as a percentage of net assets. 
See through gearing includes the Group’s share of non-
recourse debt in associates and joint ventures.

Interest cover is the ratio of Adjusted Profit (before 
interest, tax, depreciation and amortisation) to the interest 
charge (excluding amortisation of finance costs and 
notional interest on head leases).

Like-for-like figures, unless otherwise stated, exclude the 
impact of property purchases and sales on year to year 
comparatives.

Leisure EBITDA or EBITDA is an alternative performance 
measure for the Snozone business. It excludes 
Depreciation, Amortisation, (notional) Interest, Tax and 
non-operational one-off items. It includes rent expense, 
based on contractual payments adjusted for rent free 
periods. This provides a measure of Snozone trading 
performance which removes the profiling impact of IFRS 
16 that would otherwise see a significantly higher charge in 
early years of a lease and significantly lower net charge in 
later years.

Loan to value (LTV) is the ratio of debt excluding fair 
value adjustments for debt and derivatives, to the Market 
value of properties.

Market value is an opinion of the best price at which 
the sale of an interest in a property would complete 
unconditionally for cash consideration on the date of 
valuation as determined by the Group’s external or 
internal valuers. In accordance with usual practice, the 
valuers report valuations net, after the deduction of the 
prospective purchaser’s costs, including stamp duty, agent 
and legal fees.

Net Administrative Expenses to Gross Rent is the ratio 
of Administrative Expenses net of external fee income to 
Gross Rental income including the Group’s share of Joint 
Ventures and Associates.

Net assets per share (NAV per share) are shareholders’ 
funds divided by the number of shares held by 
shareholders at the year end, excluding own shares held.
Net initial yield (NIY) is the annualised current rent, net of 
revenue costs, topped-up for contractual uplifts, expressed 
as a percentage of the capital valuation, after adding 
notional purchaser’s costs.

EPRA net tangible assets is a proportionally consolidated 
measure, representing the IFRS net assets excluding 
the mark-to-market on derivatives and related debt 
adjustments, the mark-to-market on the convertible 
bonds, the carrying value of intangibles as well as deferred 
taxation on property and derivative valuations.

Net debt to property value is debt less cash and cash 
equivalents divided by the property value.

Net interest is the Group’s share, on a see-through basis, 
of the interest payable less interest receivable of the 
Group and its associates and joint ventures.

199199

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022FinancialsGlossary of terms CONTINUED

Net rent or Net rental income (NRI) Net Rental Income 
is rental income from properties, less provisions for 
expected credit losses, property and management costs. It 
is a standard industry measure.

Nominal equivalent yield (NEY) is a weighted average of 
the net initial yield and reversionary yield and represents 
the return a property will produce based upon the timing 
of the income received, assuming rent is received annually 
in arrears on gross values including the prospective 
purchaser’s costs.

Occupancy cost ratio is the proportion of a retailer’s sales 
compared with the total cost of occupation being: rent, 
business rates, service charge and insurance. Retailer sales 
are based on estimates by third party consultants which 
are periodically updated and indexed using relevant data 
from the C&R Trade Index.

Occupancy rate is the ERV of occupied properties 
expressed as a percentage of the total ERV of the portfolio, 
excluding development voids.

Passing rent is gross rent currently payable by tenants 
including car park profit but excluding income from non-
trading administrations and any assumed uplift from 
outstanding rent reviews.

Rent to sales ratio is Contracted rent excluding car park 
income, ancillary income and anchor stores expressed as a 
percentage of net sales.

REIT – Real Estate Investment Trust.

Return on equity is the total return, including revaluation 
gains and losses, divided by opening equity plus time 
weighted additions to and reductions in share capital, 
excluding share options exercised.

Reversionary percentage is the percentage by which the 
ERV exceeds the passing rent.

Reversionary yield is the anticipated yield to which the 
net initial yield will rise once the rent reaches the ERV.

Temporary lettings are those lettings for one year or less.

Total property return incorporates net rental income 
and capital return expressed as a percentage of the 
capital value employed (opening market value plus capital 
expenditure) calculated on a time weighted basis.

Total return is the Group’s total recognised income 
or expense for the year as set out in the consolidated 
statement of comprehensive income expressed as a 
percentage of opening equity shareholders’ funds.

Total shareholder return (TSR) is a performance 
measure of the Group’s share price over time. It is 
calculated as the share price movement from the 
beginning of the year to the end of the year plus dividends 
paid, divided by share price at the beginning of the year.

Variable overhead includes discretionary bonuses and 
the costs of awards to Directors and employees made 
under the 2018 LTIP and other share schemes which are 
spread over the performance period.

200200

Stock code: CALFive year review (Unaudited)

Balance sheet
Property assets
Other non-current assets
Investment in associates
Cash at bank
Assets classified as held for sale
Other net current (liabilities)/assets
Bank loans greater than one year
Other non-current liabilities
Net assets
Financed by
Called-up share capital
Share premium account
Other reserves
Retained earnings 
Capital employed
Return on equity 
Return on equity
(Decrease)/increase in NAV per share + dividend
Total shareholder return
Year end share price2
Total return
Total comprehensive (expense)/income
Net assets per share
Basic net assets per share3
EPRA triple net assets per share4
EPRA net assets per share4
EPRA Net reinstatement value
EPRA Net tangible assets
EPRA net disposal value
Gearing
Income statement1
Group revenue
Gross profit
Profit/(loss) on ordinary activities before financing
Net interest payable
Profit/(loss before tax
Tax credit/(charge)
Profit/(loss) after tax
Adjusted Profit
Adjusted Earnings per share3
Interest cover
Earnings per share3
 Basic
 Diluted
 EPRA
Dividends per share

2022
£m

320.1
33.0
–
55.5
–
(20.6)
(181.8)
(27.1)
179.1

16.9
1.7
60.3
100.2
179.1

(7.2)%
(26.7)%
12.2%
62.0p

20211
£m

376.4
35.1
–
58.5
(19.4)
(13.7)
(238.2)
(30.3)
168.4

16.5
266.1
64.7
(178.9)
168.4

(14.3)%
(32.1)%
(16.1)%
58.9p

20202
£m

536.1
29.1
–
84.1
–
(9.6)
(423.9)
(48.7)
167.1

11.2
244.3
64.7
(153.1)
167.1

(54.4)%
(55.6)%
(68.0)%
70.2p

2019
£m

770.9
18.1
–
95.9
–
(20.3)
(422.8)
(66.7)
375.1

10.4
238.0
64.7
62.0
375.1

(27.7)%
(37.2)%
(2.0)%
25.4p

2018
£m

898.2
21.3
–
32.0
–
(21.8)
(432.9)
(63.8)
433.0

7.3
166.5
64.7
194.5
433.0

(5.3)%
(5.5)%
(46.5)%
27.6p

(12.1)

(24.1)

(203.9)

(121.0)

(25.6)

105.9p
–
–
103.4p
103.4p
115.1p
102%

60.6
28.2
13.3
(8.3)
5.0
0.3
5.3
10.3
6.2p
2.4

7.3p
7.2p
5.3p
5.25p

102p
–
–
102p
102p
101p
142%

54.6
27.4
(6.3)
(8.3)
(14.6)
(3.1)
(17.7)
8.8
7.3p
2.4

(20.0)p
(20.0)p
3.5p
–

149.5p
–
–
157.0p
157.0p
138.8p
255%

72.7
37.5
(181.7)
(22.4)
(204.1)
0.2
(203.9)
11.0
10.2p
2.0

36p
36p
36p
363.3p
363.3p
355.8p
114%

89.0
53.6
(97.5)
(23.5)
(121.0)
–
(121.0)
27.4
37.0p
3.2

(188.8)p
(188.8)p
(8.8p)
–

(162.3)p
(162.3)p
(3.5)p

21.0p

60p
59p
59p
591.0p
591.0p
593.4p
101%

91.0
56.1
(9.7)
(15.8)
(25.5)
(0.1)
(25.6)
30.5
42.0p
3.4

(35.4)p
(35.4)p
4.0p
2.42p

1  2021 results have been restated to present discontinued operations separately. 2021 comparative figures have been restated for a prior year 

adjustment to the treatment of rent concessions and expected credit loss as explained in note 1.

2  2020 results have been restated for a prior year adjustment to the treatment of SaaS configuration costs as explained in Note 1. Prior years are 

other than in this case as originally presented, no adjustment has been made to restate prior years for changes in IFRS standards that have been 
adopted in subsequent years.

3  Prior year numbers are other than where stated have not been adjusted for the 10:1 share consolidation subsequent to year end. A multiple of 10 

must be applied to arrive at the comparative figures.
EPRA net asset metrics no longer in use.

4 

201201

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
Portfolio information (Unaudited)
At 30 December 2022

Physical data1
Number of properties
Number of lettable units
Size (sq ft – million)

Valuation data
Properties at independent valuation (£m)
Adjustments for head leases and tenant incentives (£m)
Properties as shown in the financial statements (£m)
Revaluation loss in the year (£m)
Initial yield (%)
Equivalent yield (%)
Reversion (%)

Lease length (years)
Weighted average lease length to break
Weighted average lease length to expiry

Passing rent (£m) of leases expiring in:
2023
2024
2025-2027

ERV (£m) of leases expiring in:
2023
2024
2025-2027

Passing rent (£m) subject to review in:
2023
2024
2025-2027

ERV (£m) of passing rent subject to review in:
2023
2024
2025-2027

Rental Data
Contracted rent (£m)
Passing rent (£m)
ERV (£m per annum)
ERV movement (like-for-like) (£m)
Occupancy (%)

5
547
2.0

322.8
(2.7)
320.1
(19.6)
7.2
8.6
12.9

4.1
6.9

7.2
1.7
6.6

7.0
1.9
6.7

1.5
0.8
1.9

1.1
0.7
1.9

26.5
24.5
34.4
1.0
94.2

202202

Stock code: CALEPRA performance measures (Unaudited)
At 30 December 2022

EPRA earnings (£m)
EPRA earnings per share (diluted) 

EPRA reinstatement value (£m)
EPRA net reinstatement value per share

EPRA net tangible assets (£m)
EPRA net tangible assets per share

EPRA net disposal value (£m)
EPRA net disposal value per share

EPRA LTV 

EPRA cost ratio (including direct vacancy costs)
EPRA cost ratio (excluding vacancy costs)

Like-for-like ERV growth (£m)1

EPRA vacancy rate

Estimated rental value of vacant space
Estimated rental value of whole portfolio
EPRA vacancy rate2

EPRA net initial yield and EPRA topped-up net initial yield

Investment property 
Completed property portfolio 
Allowance for capital costs
Allowance for estimated purchasers’ costs
Grossed up completed property portfolio valuation

Annualised cash passing rental income
Property outgoings
Annualised net rents
Add: notional rent expiration of rent free periods or other lease incentives
Topped up annualised rent

EPRA net initial yield
EPRA topped-up net initial yield 

Note

9a
9a

25
25

25
25

25
25

2022

8.8
5.3p

177.4
103p

177.4
103p

197.5
115p

2021
Restated3

4.2
3.5p

168.4
102p

168.4
102p

167.4
101p

44.4%

64.1%

48.6%
37.8%

53.1%
44.2%

1.0

2022
£m

2.6
33.4
7.7%

2022
£m

322.8
322.8
16.8
21.9
361.4

30.5
(6.7)
23.8
1.3
25.1

6.6%
7.0%

1.1

2021
£m

3.9
53.8
7.2%

2021
£m

473.1
473.1
(10.1)
31.4
494.4

56.2
(13.7)
42.5
0.6
43.1

8.1%
8.3%

1 

2 

Like-for-like ERV growth is based on the Group’s portfolio of five properties with fair value of £322.8 million.
Further detail on occupancy is given on page 31

3  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions and expected credit loss as 

explained in note 1

203203

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Financials 
EPRA performance measures (Unaudited)
At 30 December 2022

EPRA Cost ratios

Cost of sales (adjusted for IFRS head lease differential)
Administrative costs
Service charge income
Management fees 
Snozone (indoor ski operation) costs
Less inclusive lease costs recovered through rent
EPRA costs (including direct vacancy costs)
Direct vacancy costs
EPRA costs (excluding direct vacancy costs)

Gross rental income
Less ground rent costs
Less inclusive lease costs recovered through rent
Gross rental income

EPRA cost ratio (including direct vacancy costs)
EPRA cost ratio (excluding vacancy costs)

2022
£m

32.1
10.9
(10.5)
(2.3)
(12.9)
(1.5)
15.8
(3.5)
12.3

34.7
(0.7)
(1.5)
32.5

2021
(Restated)1
£m

35.8
12.7
(12.7)
(0.8)
(8.5)
(4.0)
22.5
(3.8)
18.7

48.1
(1.7)
(4.0)
42.4

48.6%
37.8%

58.5%
49.6%

1  2021 comparative figures have been restated for a prior year adjustment to the treatment of rent concessions and expected credit loss as 

explained in note 1

Property related capital expenditure

Acquisitions
Development
Investment properties:

Incremental letting space
No incremental letting space

Other
Total Capital expenditure
Conversion from accrual to cash basis
Total capital expenditure on cash basis

Note

10

10

10

2022
£m

–
5.8

–
3.2
–
9.0
1.6
10.6

2021
£m

–
4.1

–
4.8
–
8.9
(0.6)
8.3

Capital tenant incentives of £0.9 million were paid during the year (2021: £0.3 million). Amortisation of £0.6 million was 
recognised in the P&L (2021: £0.4 million). 

Capital expenditure
Refurbishment expenditure in respect of major works is capitalised. Renovation and refurbishment expenditure of a 
revenue nature is expensed as incurred. Our business model for developments is to use a combination of in-house staff 
and external advisers. The cost of external advisers is capitalised to the cost of developments. The cost of staff working 
on developments is capitalised subject to meeting certain criteria related to the degree of time spent on and the nature of 
specific projects. Staff costs amounting to £nil (2021: £nil) have been capitalised as development costs during the year.

204204

Stock code: CALAdvisers and corporate information

Auditor
Deloitte LLP
Statutory Auditor
2 New Street Square
London EC4A 3BZ

Principal valuers
CBRE Limited
Henrietta House
Henrietta Place
London W1G 0NB

Knight Frank LLP
55 Baker Street
London W1U 8AN

Investment bankers/brokers
Java Capital Trustees and Sponsors Proprietary Limited Numis Securities Limited
(JSE sponsor)
6A Sandown Valley Crescent 
Sandown, Sandton 2196
South Africa

45 Gresham Street 
London
EC2V 7EH

Principal legal advisers
CMS Cameron McKenna Nabarro Olswang LLP
Cannon Place 
78 Cannon Street 
London EC4N 6AF 

Registered office
22 Chapter Street
London SW1P 4NP
Telephone: +44 (0)20 7932 8000
capreg.com

Panmure Gordon
40 Gracechurch St, 
London
EC3V 0BT

Registered number
01399411

205205

Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022Capital & Regional PLC Annual Report and Accounts for the year ended 30 December 2022FinancialsShareholder information

Registrars
Equiniti Limited 
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Telephone: +44 (0) 371 384 2438*

JSE Investor Services (Proprietary) Limited 
(South African Transfer Secretaries)
PO Box 4844
Johannesburg, 2000
South Africa
Helpline Number:
086 147 2644 (SA callers)
+27 11 713 0800 (if calling from outside South Africa)
info@jseinvestorservices.co.za

* Lines open 08:30 - 17:30, Monday to Friday, excluding bank holidays in England and Wales. 

206206

Stock code: CALThe production of this report supports the work of the 
Woodland Trust, the UK’s leading woodland conservation 
charity. Each tree planted will grow into a vital carbon 
store, helping to reduce environmental impact as well as 
creating natural havens for wildlife and people.

CAPITAL & REGIONAL PLC 

22 Chapter Street  
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