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Camden National Corporation

cac · NASDAQ Financial Services
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Sector Financial Services
Industry Banks - Regional
Employees 586
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FY2022 Annual Report · Camden National Corporation
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Embracing Change &

Changing Outcomes

ANNUAL REPORT 2022

A strong Customers, employees, and resilient 

communities make us who we are 
and continue to shape our positive 
outlook for the future. 

foundation 

FOUNDED IN 
1875 

58 BANKING 
CENTERS

630+
EMPLOYEES

$5.7 BILLION 
IN ASSETS

$1.7 BILLION  
IN ASSETS UNDER 
ADMINISTRATION 

2 LOAN 
PRODUCTION 
OFFICES

24/7 LIVE PHONE 
SUPPORT

HEADQUARTERED 
IN CAMDEN, ME 

Camden National Bank

Camden National 
Wealth Management

BANGOR

ELLSWORTH

AUGUSTA

CAMDEN

LEWISTON

PORTLAND

PORTSMOUTH

2022 RECOGNITION  
& Awards

Best Places to  
Work in Maine 
 BEST COMPANIES GROUP

2022 Customer Experience 
Leader in U.S. Retail Banking
&
2022 Customer Experience 
Leader in U.S. Commercial 
Small Business Banking
COALITION GREENWICH 

“Lender at Work for Maine” Award
 FINANCE AUTHORITY OF MAINE

2022 List of World’s Best 
Banks; Ranked in Top 15
FORBES

*All data presented as of December 31, 2022.

BRAINTREE

Embracing Change 
& Changing Outcomes

SINCE OUR FOUNDING IN 1875, we’ve been 

on a journey frequently fueled by change and 
the resulting opportunities to learn and grow 
stronger as a company. In this report, you’ll 
see the grit and tenacity of the people behind 
Camden National Corporation and our wholly 
owned subsidiary, Camden National Bank, and their ability 
to excel in changing times by embracing opportunities to 
expand our impact on the lives and communities of those 
that we serve. 

We’ve kept a pulse on customer behavior and expecta-
tions, and our innovative approach to digital banking reflects 
the changing ways customers access their accounts. We lis-
tened and learned, and in 2022, we took our digital experi-
ence to the next level with the rollout of our online Money 
Manager tool, which empowers customers with a tangible 
way to improve their financial well-being through detailed 
spend analysis and the ability to create budgets. 

In addition to bringing new creative products to market, 
our employees continue to inspire us with their dedication 
to our customers and each other. Under the guidance of our 
employee-led diversity council, we reflected our commit-
ment to diversity by formally adopting Diversity as a core 
value, and we adopted a diversity statement that reflects our 
team’s commitment to an inclusive and respectful workplace 

that welcomes and celebrates different perspectives. 

That spirit of inclusiveness and respect extends to the 
contributions we are making in our communities. In 2022, we 
celebrated the milestone of reaching over $700,000 of unre-
stricted funds donated to local homeless shelters through 
our unique Hope@Home program. We also partnered with 
the Finance Authority of Maine (FAME) on 68 loans totaling 
approximately $32 million. This helped create 115 new Maine 
jobs while retaining an additional 884 jobs. These efforts led 
us to be recognized by FAME with the “Lender at Work for 
Maine” award for the 12th time.

A continued source of stability and expertise has come 
from  the  dedication  and  commitment  of  our  board  of 
directors, which we expanded in 2022 with the addition 
of Rebecca Hatfield and Robert Merrill. As a company, 
we focus on delivering consistent, sustainable financial 
performance. While uncertainty remains, we have delib-
erately positioned the company to withstand an array of 
economic  conditions,  and  our  strong  performance  in 
2022 provides a solid foundation for our future growth. 
We want to thank our team, customers, community, and 
shareholders  for  their  ongoing  trust  and  support.  We 
know the world changes fast, and here at Camden Nation-
al Bank, that means opportunities for continual innova-
tion, creativity, and growth. 

Lawrence J. Sterrs
CHAIR, BOARD OF DIRECTORS

Gregory A. Dufour
PRESIDENT & CEO

OUR CORE 
Values

HONESTY & 
INTEGRITY  
above all else

TRUST  
built on 
fairness

SERVICE  
that creates remarkable 
experiences

RESPONSIBILITY  
to use our resources 
for the greater good

EXCELLENCE  
through hard work 
and lifelong learning

DIVERSITY  
realized through 
inclusion and respect

Changing banking 
for the better 

Keeping up with our customers’ rapidly changing needs has 
meant investing in tools to elevate hands-on, secure banking 
while also leaning into the skills and experience of our people 
to provide in-person expertise at key financial moments. 

Delivering next-level digital banking
We’re investing in our digital banking platforms to make it 
easier for customers to safely manage finances—when and 
where it’s most convenient for them.

Adding Money Manager to our already-convenient online 
and mobile banking service offerings is an investment in our 
customers’ financial well-being, empowering them to track 
their spending, link accounts that they have elsewhere, and 
create a budget—all under one login. 

BY THE NUMBERS

19 MILLION 

digital banking logins, a 5% increase over 2021

Rewarding our customers
Customers earned over $537,000 in cash-back 
rewards by using their Camden National Bank 
VISA® debit card, and received nearly  
$319,000 in ATM rebates.

Serving our customers,  
day and night

274,000 CONTACTS WERE MADE through  
our 24/7 live phone support. 

2 MILLION TELLER-ASSISTED TRANSACTIONS 

Enhanced our online security 
This year, we switched our domain from 
.com to .bank. 

CamdenNational.bank

2% INCREASE 

in mobile app usage

9% INCREASE 

in total mobile deposits

74,130 ZELLE® TRANSACTIONS

totaling over $21 million

“I just love the convenience of 
24/7 banking and the ability to 
check balances and activity at 
any time is very comforting.”
JONATHAN P.

Zelle and Zelle-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license. 
*All data presented for the year ended December 31, 2022.

“I am very excited that while 
pursuing my own passion, 
I have also become a piece 
of something bigger—the 
revitalization of my community.” 
CHRISTY CAIN, OWNER,  
OLIVE PIT BREWING COMPANY, LISBON, ME

GUIDING BUSINESSES  
NO MATTER THE SIZE
Understanding that owning a business takes grit and 
resourcefulness, we roll up our sleeves alongside our 
neighboring businesses to support them with robust 
digital tools, including BusinessTouch™—our online 
application with automatic decision-making—and 
guidance from real experts right in their community.

SUPPORTING CUSTOMERS 
THROUGH HOMEOWNERSHIP
Our local mortgage specialists, complemented 
by our easy and secure online application, 
MortgageTouch®, help customers keep pace with 
an unpredictable housing market with a fast 
application process and speedy, tailored responses 
from start to finish.

PROVIDING HIGHLY 
PERSONALIZED GUIDANCE 
Our locally based Wealth Management team 
continues to partner with clients to foster, oversee, 
and enhance their personal wealth by creating 
highly personalized strategies tailored to their 
long-term goals.

Creating a 
positive impact

We’re dedicated to building healthier, more resilient, and 
more inclusive communities throughout our footprint. 
By investing in the communities we serve, we believe that 
together we can create positive change. 

FOCUSING OUR GIVING
Youth and Education
$30,000 Olympia Snowe Women’s Leadership Institute
$30,000 Midcoast Recreation Facility 
$17,500 Big Brothers Big Sisters of Southern and Mid Maine
$10,000 Junior Achievement of Maine 

Health and Wellness
$50,000 LifeFlight Foundation 
$25,000 Northern Light Health Foundation

Economic Development 
$50,000 Maine Lobster Association 
$15,000 New American Loan Fund 

Arts 
$25,000 Farnsworth Art Museum 
$10,000 Portland Public Library Art Exhibit 

15%

OF OUR 2022 DONATIONS
were directed to organizations 

that provide diversity and social inclusion 
through advocacy programs, support 
services, and awareness-raising initiatives.

*All data presented for the year ended December 31, 2022.

We strive to enrich the 
lives of our children 
and believe every child 
is entitled to quality 
education. We support 
organizations that inspire 
and encourage academic 
success and mental and 
social well-being.

We were the proud sponsor of the David Minter exhibit at the Portland Public Library.

MEANINGFUL 
VOLUNTEERISM
We encourage all our 
employees to engage in 
the community and causes 
that are meaningful to 
them.

12% OF EMPLOYEES 

 sit on a nonprofit board, providing hands-on expertise.

NEARLY 9,000 EMPLOYEE 

volunteer hours at more than 280 local nonprofits. 

In honor of their commitment, we gave an additional $29,250 TO 106 NONPROFITS 
chosen by our employees.

HELPING COMMUNITY MEMBERS 
FIND A SAFE PLACE TO CALL HOME
Through our unique Hope@Home program, we donate 
$100 to a local homeless shelter every time someone 
finances a new home through us.

Since 2015, we’ve 
donated more 
than $700,000 in 
unrestricted funding 
to local homeless 
shelters.

“Unrestricted funding, like we receive from Camden 
National Bank’s Hope@Home program, allows Knox 
County Homeless Coalition (KCHC) to operate with 
a ‘do the right thing’ philosophy. As we face some of 
the most acute needs our area has experienced in 
decades, funding of this sort supports the work we 
do within the community—even before someone is 
able to sign up for our services.” 
MOLLY FEENEY, DIRECTOR OF SOCIAL SERVICES AT KCHC

MORE THAN 2,000 
PERSONAL CARE ITEMS 
were collected and 
donated by employees 
to shelters across the 
region, along with 650 
towels that we donated 
on behalf of each 
Camden National Bank 
employee.

SHINING A LIGHT ON 
NONPROFIT LEADERSHIP 
Through our Leaders & 
Luminaries program, 
we recognize 
the impact and 
importance of 
outstanding 
nonprofit board 
leadership in our 
communities. This 
year we awarded four 
amazing directors each with  
$5,000 in grants for their respective 
nonprofit organizations. 

Since 2011, we’ve 
given a total of 
$220,000 to 58 
nonprofits through the 
program.

AMY FORD, BOARD 
MEMBER OF THE 
PORTLAND COMMUNITY 
SQUASH, which aims 
to make an accessible 
community center that 
holistically supports 
and unites its members, 
received a $5,000 
grant for the nonprofit 
as a 2022 Leaders & 
Luminaries awardee.

Providing access 
and opportunities

Our 630+ employees are at the core of our success and the key to our 
future. We strive to ensure our employees’ work environment supports 
their growth, utilizes their skills and passions to make a difference, and 
recognizes their diverse talents, backgrounds, and perspectives.

$970,000 in health savings 
account contributions 

$1.4 MILLION in 401(k) 
contributions

$25,000 in wellness 
reimbursements

$35,000+ in tuition 
reimbursements 

OFFERING SPACE TO LEARN AND GROW
We understand the importance of providing development opportunities 
so employees can enhance their careers and skill sets. 

21

high-potential 
leaders participated 

in our unique HORIZONS 
100 AND 200 leadership 
development programs. 

13,300

compliance 

and regulatory classes focused on 
employee training and development.

*All data presented for the year ended December 31, 2022.

Horizons 
participants at 
the Northern 
New England 
School of 
Banking.

CELEBRATING OUR EXCEPTIONAL TEAM
In September, we recognized our employees’ achievements and contributions 
at our annual Employee Appreciation Night. We presented 11 EMPLOYEES 
WITH COMMITMENT AWARDS for their outstanding dedication to customers, 
communities, fellow employees, and shareholders.

“Being recognized as the 2022  
Officer of the Year was such an 
honor! It has been a privilege to 
serve my community and work 
with our customers to build  
lasting relationships.” 
TERRI TOWER, OFFICER OF THE YEAR, VICE PRESIDENT, 
BANKING CENTER MANAGER, BELFAST, ME

“The inclusive, supportive, fair 
nature of the company, as well as 
the ability to learn something 
new every day and the great 
group of stakeholders I get to 
work with, has made my time 
with Camden National Bank a 
truly enjoyable experience.” 
JEANNE ANDREASEN, EMPLOYEE OF THE YEAR,  
SENIOR DEPOSIT & PAYMENT SERVICES SPECIALIST, REMOTE

Diversity realized through 
inclusion and respect.

FOSTERING INCLUSION AND RESPECT
In 2022, we adopted a new core value and diversity statement, created by our 
diversity council, to ensure that diversity becomes embedded in our culture with 
the same importance as our existing core values.

67%

50%

42%

8%

8%

of our workforce 
identifies as 
female

of our executive 
team identifies as 
female

of our board 
of directors 
identifies as 
female

of our board 
of directors 
identifies as 
racially diverse

 of our board 
of directors 
identifies as 
LGBTQ+

Our diversity council hosted the 2022 Spring Leadership Conference designed for 
leaders throughout the organization.

OUR DIVERSITY STATEMENT

“At Camden National Bank, we endeavor to change 
lives for the better and provide stability and resiliency 
within our communities, welcoming customers 
and employees where they are in their journey. Our 
friendly approach fosters an inclusive environment 
for people of all backgrounds and experiences that 
encourages fresh perspectives and insists on a 
respectful workplace culture where everyone belongs.”

Employees represented Camden National Bank at the Portland Pride parade.

Financial 
overview 

For 2022, Camden National Corporation reported net income of $61.4 
million and $4.17 diluted earnings per share. While down from record 
earnings last year by 11% and 9%, respectively, this was attributable to 
dynamic market shifts between years, which drove lower residential 
mortgage banking activity as interest rates rose sharply, an increase 
in provision expense as concerns of a slowing economy mounted, and 
the abatement of loan income earned in 2021 and 2020 from the Small 
Business Administration Paycheck Protection Program (SBA PPP) that 
was issued in response to the COVID-19 pandemic. 

Adjusting for income tax expense, provision expense, and SBA PPP 
loan income (non-GAAP)*, earnings in 2022 grew 7% over 2021 led by 
record revenue growth and prudent expense management, as highlighted 
by maintaining an efficiency ratio (non-GAAP) of  56% for 2022.

Our results continue to reflect our disciplined and thoughtful 

approach throughout the bank. Our key credit quality metrics in both 
commercial and consumer portfolios remain resilient, despite the 
macroeconomic pressures created by rapidly rising interest rates 

and growing concern of a recession in the near term. Asset quality 
continues to be a source of strength, with non-performing loans of 
0.13% of total loans and non-performing assets of 0.09% of total assets 
as of December 31, 2022.

We increased our cash dividend paid per share 9% over last year to 

$1.62 for 2022. Over the past five years, the company’s annual cash 
dividend has increased 12% on a compounded basis. The increase 
reflects our ability to generate long-term, sustainable earnings and 
our commitment to deliver meaningful returns to our shareholders. 
In 2022, our annualized dividend yield reached 4.03%, based on 
our closing stock price of $41.69, on December 30, 2022 (the last 
business day of the year).

On December 31, 2022, all of our regulatory capital ratios were well 

in excess of regulatory capital requirements. Our capital and loan 
reserve levels, along with our strong credit quality, position us for 
continued success in light of current market conditions that are both 
dynamic and volatile.

MAINTAINING STRONG AND 
TRANSPARENT GOVERNANCE 
In changing times, we recognize the importance of sound and 
effective corporate governance for responsible growth. Our 
board of directors are our customers, advocates, and advisors, 
which makes us a more robust financial institution and 
community leader. Our directors possess the highest personal 
and professional ethics, integrity, and values, and rigorously 
pursue opportunities to add long-term value for our customers, 
shareholders, employees, and the communities we serve. 

ELEVATING OUR COMMITMENT 
TO SOCIAL RESPONSIBILITY
We’re working to enrich the lives of our customers, 
employees, and neighbors so that together we  
can build an inclusive and sustainable community.  
Please see our 2022 Environmental, Social,  
and Governance (ESG) Report, available at  
www.CamdenNational.bank/corporate-responsibility, 
for more details on our evolving and expanding 
corporate responsibility approach.

“Behind our company's 
guiding core values is 
a rigorous governance 
structure that upholds our 
high standards and adapts to 
new and emerging risks.”
LAWRENCE J. STERRS, BOARD CHAIR

*This is a non-GAAP measure. A reconciliation of non-GAAP to GAAP financial measures can 
be found in the Company’s Annual Report on Form 10-K filed with the SEC on March 10, 2023.

OUR FINANCIAL HIGHLIGHTS FOR 2022 INCLUDE:

STRONG FINANCIAL 
RETURNS 
Return on average equity and return on 
average tangible equity (non-GAAP) each 
increased over last year, producing strong 
returns on capital for our shareholders of 
13.15% and 16.71%, respectively.

STRONG LOAN GROWTH
Loans grew 17% in 2022 led by 
residential real estate loan growth of 
30%, commercial loan growth of 18%,  
and commercial real estate loan  
growth of 9%.

SOLID DEPOSIT GROWTH 
Deposits grew 5% in 2022 led by 
combined interest and non-interest 
checking growth of 10%.

$186.8 $187.2 $188.4

$169.7

0.25%

0.22%

0.13%

0.09%

2019

2020

2021

2022

Non-Performing Assets to 
Total Assets

$1.62

$1.48

$1.32

$1.23

2019

2020

2021

2022

Revenues1  ($ Millions)
1 Revenue is the sum of net interest and  
non-interest income

2019

2020

2021

2022

Cash Dividends Declared  
Per Share (NASDAQ: CAC)

BOARD OF DIRECTORS

EXECUTIVE MANAGEMENT

Lawrence J. Sterrs
CHAIRMAN AND CEO,  
UNITY FOUNDATION 

S. Catherine Longley
EVP & COO, THE JACKSON 
LABORATORY 

Gregory A. Dufour
PRESIDENT & CEO, CAMDEN 
NATIONAL CORPORATION AND 
CAMDEN NATIONAL BANK 

Timothy P. Nightingale
EVP, CHIEF CREDIT OFFICER 

Ann W. Bresnahan
CIVIC LEADER 

Marie J. McCarthy
CHIEF OPERATIONS OFFICER, 
L.L. BEAN 

Michael R. Archer, CPA
EVP, CHIEF FINANCIAL OFFICER 

Heather D. Robinson,  
CPA, SHRM-SCP 
EVP, CHIEF HUMAN RESOURCE 
OFFICER

Craig N. Denekas
TRUSTEE, CHAIRMAN 
AND CEO, LIBRA 
FOUNDATION

Robert D. Merrill
PRESIDENT, MERRILL 
FURNITURE

Joanne T. Campbell, CRCM 
EVP, ENTERPRISE RISK 
MANAGEMENT & CHIEF RISK 
OFFICER 

Patricia A. Rose
EVP, RETAIL & MORTGAGE 
BANKING 

Gregory A. Dufour
PRESIDENT & CEO, CAMDEN 
NATIONAL CORPORATION AND 
CAMDEN NATIONAL BANK 

David C. Flanagan
PRESIDENT,  
VIKING LUMBER, INC. 

James H. Page, Ph.D.
CHANCELLOR EMERITUS, THE 
UNIVERSITY OF MAINE SYSTEM

William H. Martel
EVP, CHIEF TECHNOLOGY 
OFFICER 

Ryan A. Smith
EVP, COMMERCIAL 
BANKING 

Robin A. Sawyer, CPA
RETIRED VICE PRESIDENT OF 
CORPORATE FINANCE AND 
CORPORATE CONTROLLER, 
WEX INC. 

Jennifer L. Mirabile,  
CFP, CWS
EVP, MANAGING DIRECTOR OF 
CAMDEN NATIONAL WEALTH 
MANAGEMENT 

Renée D. Smyth 
EVP, CHIEF EXPERIENCE & 
MARKETING OFFICER 

Rebecca Hatfield
PRESIDENT & CEO,  
AVESTA HOUSING

Carl J. Soderberg
PRESIDENT, SODERBERG 
COMPANY, INC.  

2 Elm Street, Camden, ME 04843
CamdenNational.bank
For You 24/7: 800-860-8821

Member FDIC | Equal Housing Lender