Quarterlytics / Consumer Cyclical / Auto - Dealerships / CarGurus

CarGurus

carg · NASDAQ Consumer Cyclical
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Ticker carg
Exchange NASDAQ
Sector Consumer Cyclical
Industry Auto - Dealerships
Employees 1001-5000
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FY2019 Annual Report · CarGurus
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2019 Annual Report

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

(Mark One)
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019
OR 

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM                      TO                   
Commission File Number 001-38233 

CarGurus, Inc.
(Exact name of Registrant as specified in its Charter) 

Delaware
(State or other jurisdiction of
incorporation or organization)

2 Canal Park, 4th Floor
Cambridge, Massachusetts
(Address of principal executive offices)

04-3843478
(I.R.S. Employer
Identification No.)

02141
(Zip Code)

Registrant’s telephone number, including area code: (617) 354-0068

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Class A Common Stock, par value $0.001 per share

Trading Symbol
CARG

Name of Exchange on Which Registered
The Nasdaq Stock Market LLC (Nasdaq Global Select Market)

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  ☒   No  ☐ 

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes  ☐    No  ☒ 
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days. Yes  ☒    No  ☐ 

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of  Regulation S-T  (§232.405  of  this  chapter)  during  the  preceding  12 months  (or  for  such  shorter  period  that  the  Registrant  was  required  to  submit  such 
files). Yes  ☒    No  ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or 
an  emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,”  “smaller  reporting  company,”  and  “emerging  growth 
company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer
Non-accelerated filer

  ☒
  ☐

   Accelerated filer
   Small reporting company

Emerging growth company

  ☐
  ☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 

new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  ☐    No  ☒
The aggregate market value of the registrant’s Class A common stock, par value $0.001 per share, held by non-affiliates of the registrant based on the 
closing price of the registrant’s common stock as reported on the Nasdaq Global Market on June 30, 2019 was $2,464,065,369. Shares of voting and non-
voting stock held by executive officers, directors and holders of more than 5% of the outstanding stock have been excluded from this calculation because 
such persons or institutions may be deemed affiliates. This determination of affiliate status is not a conclusive determination for other purposes.

As of February 6, 2020, the registrant had 91,983,435 shares of Class A common stock, and 20,314,644 shares of Class B common stock, par value 

$0.001 per share, outstanding.

Portions of the registrant’s definitive Proxy Statement for its 2020 Annual Meeting of Stockholders are incorporated by reference in Part III of this 
Annual Report on Form 10-K. Such Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the 
fiscal year to which this report relates. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is 
not deemed to be filed as part of this Form 10-K.

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
Table of Contents

PART I
Item 1.
Business ........................................................................................................................................................
Item 1A. Risk Factors ..................................................................................................................................................
Item 1B. Unresolved Staff Comments.........................................................................................................................
Properties ......................................................................................................................................................
Item 2.
Item 3.
Legal Proceedings.........................................................................................................................................
Item 4. Mine Safety Disclosures ...............................................................................................................................

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities..................................................................................................................................................
Selected Consolidated Financial Data ..........................................................................................................
Item 6.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.......................
Item 7A. Quantitative and Qualitative Disclosures About Market Risk .....................................................................
Item 8.
Financial Statements and Supplementary Data ............................................................................................
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ......................
Item 9.
Item 9A. Controls and Procedures ...............................................................................................................................
Item 9B. Other Information .........................................................................................................................................

PART III

Item 10. Directors, Executive Officers and Corporate Governance ...........................................................................
Item 11. Executive Compensation ..............................................................................................................................
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ....
Item 13. Certain Relationships and Related Transactions, and Director Independence .............................................
Item 14. Principal Accountant Fees and Services.......................................................................................................

PART IV  

Item 15. Exhibits, Financial Statement Schedules......................................................................................................
Item 16. Form 10-K Summary....................................................................................................................................

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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K contains forward-looking statements within the meaning of the federal securities laws, 
which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our 
future  financial  or  operating  performance.  In  some  cases,  you  can  identify  forward-looking  statements  because  they  contain 
words  such  as  “anticipates,”  “believes,”  “could,”  “estimates,”  “expects,”  “intends,”  “likely,”  “may,”  “might,”  “plans,” 
“potential,” “predicts,” “projects,” “seeks,” “should,” “target,” “will,” “would,” or similar expressions and the negatives of those 
terms. Forward-looking statements contained in this report include, but are not limited to, statements about:

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our future financial and business performance, including our expectations regarding our revenue, cost of revenue, 
gross profit or gross margin, operating expenses, ability to generate cash flow, and ability to achieve, and maintain, 
future profitability; 

the value proposition of our product offerings; 

our ability to deliver quality leads at a high volume for our dealer customers;

our ability to maintain and acquire new customers;

our anticipated growth and growth strategies and our ability to effectively manage that growth; 

our ability to grow our audience, as well as to maintain and build our brand; 

our ability to continue to expand internationally; 

our ability to realize benefits from our acquisitions and successfully implement our integration strategies;

the impact of competition in our industry and innovation by our competitors; 

the impact of accounting pronouncements;

the impact of litigation;

our ability to hire and retain necessary qualified employees to expand our operations; 

our ability to adequately protect our intellectual property; 

our ability to stay abreast of and effectively comply with new or modified laws and regulations that currently apply 
or become applicable to our business; 

our  ability  to  overcome  challenges  facing  the  automotive  industry  ecosystem,  including  global  supply  chain 
challenges, changes to trade policies and other macroeconomic issues;

failure to maintain an effective system of internal controls necessary to accurately report our financial results and 
prevent fraud; 

our expectations with respect to the occupancy of our recently leased properties;

our expectations regarding cash generation and the sufficiency of our cash to fund our operations; and

the future trading prices of our Class A common stock.

You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking 
statements contained in this report primarily on our current expectations and projections about future events and trends that we 
believe  may  affect  our  business,  financial  condition,  operating  results,  and  growth  prospects.  The  outcome  of  the  events 
described in these forward-looking statements is subject to risks, uncertainties, and other factors described in the section titled 
“Risk Factors” and elsewhere in this report. Moreover, we operate in a very competitive and rapidly changing environment. New 
risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have 
an impact on the forward-looking statements contained in this report. Further, our forward-looking statements do not reflect the 
potential impact of any future acquisitions, mergers, dispositions, joint ventures, or investments we may make. We cannot assure 
you that the results, events, and circumstances reflected in the forward-looking statements will be achieved or occur, and actual 
results, events, or circumstances could differ materially from those described in the forward-looking statements.

The forward-looking statements made in this report relate only to events as of the date on which the statements are made. 
We undertake no obligation to update any forward-looking statements made in this report to reflect events or circumstances after 
the date of this report or to reflect new information or the occurrence of unanticipated events, except as required by law.

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PART I

Item 1. Business. 

BUSINESS

Overview

CarGurus  is  a  global,  online  automotive  marketplace  connecting  buyers  and  sellers  of  new  and  used  cars.  Using 
proprietary technology, search algorithms, and innovative data analytics, we believe we are building the world’s most trusted 
and  transparent  automotive  marketplace  and  creating  a  differentiated  automotive  search  experience  for  consumers.  Our 
trusted  marketplace  empowers  users  with  unbiased  third-party  validation  on  pricing  and  dealer  reputation  as  well  as  other 
information that aids them in finding “Great Deals from Top-Rated Dealers.” Our selection of car listings provides the largest 
number of car listings available on any of the major U.S. online automotive marketplaces. In addition to the United States, we 
operate online marketplaces under the CarGurus brand in Canada, the United Kingdom, Germany, Italy, and Spain. In the 
United Kingdom, we also operate the PistonHeads online marketplace as an independent brand.

A core principle of our marketplace is transparency. For consumers considering used vehicles, we aggregate vehicle 
inventory from dealers and apply our proprietary analysis to generate a Deal Rating as one of: Great Deal, Good Deal, Fair 
Deal, High Priced, or Overpriced. Deal Rating illustrates how competitive a listing is compared to similar cars sold in the 
same  region  in  recent  history.  We  determine  Deal  Rating  principally  on  the  basis  of  both  our  proprietary  Instant  Market 
Value,  or  IMV,  algorithm,  which  determines  the  market  value  of  a  used  vehicle  in  a  local  market,  and  Dealer  Rating,  a 
measure of a dealer’s reputation as determined by reviews of that dealer from our user community. As the only major U.S. 
online automotive marketplace that defaults to sorting organic search results based on a used car’s Deal Rating, we enable 
consumers to find the most relevant car for their needs. For new cars, we help our users understand deal quality by providing 
price analysis and our Dealer Rating. We also provide our users information historically not widely available, such as Price 
History, Time on Site, and Vehicle History. We believe this approach brings greater transparency, trust, and efficiency to a 
consumer’s  car  research  and  buying  process,  leading  to  higher  engagement  and  a  more  informed  consumer  who  is  better 
prepared to purchase at the dealership.

Our large, engaged, and predominantly mobile user base presents an attractive audience of in-market consumers for our 
dealers. By presenting consumers with data such as our Deal Ratings, Price History, Time on Site, and Vehicle History, we 
believe our consumer audience is comprised of more informed, ready-to-purchase shoppers. By connecting dealers with more 
informed,  ready-to-purchase  consumers,  we  believe  we  provide  dealers  with  an  efficient  customer  acquisition  channel  and 
attractive  returns  on  their  marketing  spend  with  us.  Dealers  can  list  their  inventory  in  our  marketplace  for  free  or  with  a 
subscription to one of our paid Listings packages. Non-paying dealers receive anonymized email connections and access to a 
subset of the tools on our Dealer Dashboard at no cost. Dealers with a paid subscription receive connections with consumers 
that are not anonymous and can be made through a wider variety of methods, including phone calls, email, managed text and 
chat, links to the dealers’ website, and map directions to dealerships. The primary objective of our traffic acquisition and site 
improvement efforts is to generate greater volumes of consumer leads to dealers. Leads are a subcategory of connections that 
we  define  as  user  inquiries  via  our  marketplace  to  dealers  by  phone  calls,  email,  or  managed  text  and  chat  interactions. 
Dealers with our paid Listings packages are able to display their dealer name, address, and dealership information on their 
listings  on  our  websites  to  gain  brand  recognition,  which  promotes  walk-in  traffic  to  the  dealer.  We  also  provide  paying 
dealers with full access to our Dealer Dashboard, including inventory pricing tools informed by real-time market conditions, 
which  helps  them  more  effectively  price,  merchandise,  and  sell  their  cars.  Our  success  with  dealers  is  evidenced  by  the 
number of paying dealers in our U.S. marketplace. Our U.S. marketplace had 28,990 paying dealers as of December 31, 2019 
compared to 27,534 and 25,122 as of December 31, 2018 and December 31, 2017, respectively.

Our scaled online marketplace model drives powerful network effects. The industry-leading inventory selection offered by 
our U.S. dealers attracts a large and engaged consumer audience. The value of robust connections to this audience incentivizes 
dealers  to  purchase  our  paid  Listings  packages.  Displaying  listings  from  more  paying  dealers  provides  consumers  with  more 
dealer information and methods to contact them. More consumers – 36.8 million average monthly U.S. unique users in 2019 – and 
connections – 65.3 million in the U.S. in 2019 – drive greater value to paying dealers on our platform. Driven by these network 
effects,  we  continue  to  amass  more  data,  which  we  use  to  continuously  improve  our  search  algorithms,  the  accuracy  of  Deal 
Ratings, our user experience, and, ultimately, the quality of the connections between consumers and dealers.

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We generate marketplace subscription revenue from dealers through subscriptions to our products, including our paid 
Listings  packages  (which  include  optional  features  and  enhancements  such  as  Delivery)  and  products  marketed  under  our 
Real-time  Performance  Marketing  suite,  including  our  Dealer  Display  advertising  and  audience  targeting  products  and  our 
Dealer Search Engine Marketing product. We also generate advertising and other revenue from auto manufacturers and other 
auto-related brand advertisers, as well as from non-dealer products such as through our consumer financing partnerships and 
our peer-to-peer marketplace. Our rapid revenue growth and financial performance over the last several years exemplify the 
strength of our marketplace. We generated revenue of $588.9 million in 2019, $454.1 million in 2018, and $316.9 million in 
2017, representing year-over-year increases of 30% in 2019 and 43% in 2018. In 2019, we generated net income of $42.1 
million  and  our  Adjusted  EBITDA,  a  non-GAAP  financial  measure,  was $77.0  million,  compared  to  net  income  of 
$65.2 million  and  Adjusted  EBITDA  of  $49.7  million  in  2018  and  net  income  of  $13.2  million  and  Adjusted  EBITDA  of 
$24.1 million in 2017. See “Selected Consolidated Financial Data — Adjusted EBITDA” for more information regarding our 
use of Adjusted EBITDA and a reconciliation of Adjusted EBITDA to our net income (loss).

Consumer Challenges

As consumers determine the car they would like to purchase, the key questions they ask are:
(cid:129) What type of car should I buy?
(cid:129) Where can I buy a car like this?
(cid:129) What is a fair price for this particular type of car? 
(cid:129) Have others had a good experience buying from this dealer?

In answering these questions, consumers historically had limited access to unbiased information on specific vehicles, 
car pricing, and dealer reputation. Every used car is unique, and so for consumers searching for used cars, it is difficult to 
aggregate the relevant inventory of available cars across sellers, a difficulty exacerbated by the lack of consistency in the way 
that dealers characterize a car’s attributes. Traditionally, dealers had more information about car prices than consumers did, 
as  consumers  had  limited  resources  and  tools  to  determine  an  appropriate  price.  Selecting  the  right  dealer  was  also 
challenging  for  consumers  as  dealer  reputations  were  historically  based  primarily  on  word-of-mouth.  The  lack  of  clear, 
unbiased, transparent information made it difficult for consumers to effectively compare vehicles, find the vehicles that best 
suited their needs and transact with well-regarded dealers.

Dealer Challenges

The economics of dealerships depend largely on sales volume, gross margin, and customer acquisition efficiency. To 
achieve a high return on their marketing investments, dealers must find in-market consumers; yet because car purchases are 
infrequent,  only  a  small  percentage  of  consumers  are  shopping  for  a  car  at  any  given  point  in  time.  Traditional  marketing 
channels,  including  television,  radio,  and  newspaper,  can  effectively  target  locally  but  are  inefficient  in  targeting  the 
relatively small percentage of consumers who are actively in the market to buy a car. In addition, used car pricing is fluid 
because  it  is  based  on  rapidly  shifting  supply  and  demand  dynamics.  Dealers  need  to  find  ways  to  manage  constantly 
changing inventory and adjust pricing strategies to adapt to frequently changing market conditions.

Our Strengths

We believe that our competitive advantages are based on the following key strengths:

Trusted Marketplace for Consumers.  We provide consumers with unbiased information, intuitive search results, and 
other tools that empower them to find “Great Deals from Top-Rated Dealers.” We offer the largest online selection of new 
and  used  car  listings  of  any  major  U.S.  online  automotive  marketplace.  We  aggregate  and  analyze  these  listings  using 
proprietary technology and data along with innovative data analytics to create a differentiated automotive search experience 
for consumers. We believe that providing a transparent consumer experience with unbiased information has instilled trust in 
us among our users, helping us to become the most visited online automotive marketplace in the United States according to 
data  from  Comscore.  In  2019,  we  experienced  over  99.4 million  average  monthly  sessions  in  the  United  States.  See 
“Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations  —  Key  Business  Metrics”  for 
how we define average monthly sessions. We believe this user traffic, an indicator of consumer satisfaction and engagement, 
is  critical  to  our  marketplace  success  and  will  continue  to  strengthen  our  market  position.  We  attract  our  audience  from  a 
diverse  range  of  acquisition  channels  including,  but  not  limited  to,  direct  navigation,  mobile  applications,  email,  organic 
search,  paid  search  advertising,  social  media  advertising,  display  advertising,  audience  targeting,  and  brand  advertising 

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campaigns. In addition, we focus our efforts on attracting users that we believe are near a car purchasing decision, resulting in 
a  higher  quality  audience  to  which  our  dealers  can  market.  For  our  United  States  marketplace,  in  2019  we  generated  65.3 
million  connections  and  38.5  million  leads,  compared  with  62.2  million  connections  and  33.8  million  leads  in  2018.  We 
define  (i)  connections  as  interactions  between  consumers  and  dealers  via  our  marketplace  through  phone  calls,  email, 
managed text and chat, and clicks to access the dealer’s website and map directions to the dealership and (ii) leads as user 
inquiries via our marketplace to dealers by phone calls, email, or managed text and chat. 

Proprietary Search Algorithms and Data-Driven Approach.  We have built an extensive repository of data on cars, 
prices, dealers, and the interactions between consumers and dealers that is the result of many years of data aggregation and 
regression modeling. Our proprietary search algorithms and data analytics allow us to use this valuable data to bring greater 
transparency to our platform. The primary product of this analysis is our determination of a used car’s IMV, which, together 
with Dealer Rating, drives our Deal Rating. We calculate IMV by applying more than 20 ranking signals and more than 100 
normalization  rules  to  tens  of  millions  of  data  points,  including  the  make,  model,  trim,  year,  features,  condition,  history, 
geographic  location,  and  mileage  of  the  car.  We  apply  the  knowledge  gained  from  analyzing  the  growing  volume  of 
connections between consumers and dealers on our platform to build new features for our consumers and products for our 
dealers.

Strong  Value  Proposition  to  Dealers.    We  believe  that  our  marketplace  offers  an  efficient  customer  acquisition 
channel  for  dealers,  helping  them  achieve  attractive  returns  on  their  marketing  spend  with  us.  We  provide  our  dealer  base 
with  connections  to  prospective  car  buyers;  most  of  these  connections  have  historically  been  for  used  cars.  The  primary 
objective of our traffic acquisition and site improvements is to generate greater volumes of consumer leads to our dealers. 
These leads include phone calls, email, and managed text and chat interactions to dealers, which we believe yield the highest 
value engagement for dealers. We provide all dealers with tools that are informed by real-time market conditions that help 
them merchandise and sell their cars, and our paying dealers get access to additional valuable information from our Pricing 
Tool and Market Analysis tool. Our strong value proposition to the dealer community is evidenced by our 19% growth in 
average annual revenue per subscribing dealer, or AARSD, in the United States in 2019 compared to 2018.

Network Effects Driven by Scale.  With the majority of dealers in the United States listing inventory on our platform 
and having built the most visited online automotive marketplace in the United States according to data from Comscore, we 
believe  that  our  scale  creates  powerful  network  effects  that  reinforce  the  competitive  strength  of  our  business  model.  Our 
large  consumer  audience  increases  our  appeal  to  dealers  and  incentivizes  more  dealers  to  subscribe  to  our  paid  Listings 
packages to access the numerous benefits unavailable to non-paying dealers. Displaying listings from more paying dealers on 
our websites provides consumers with more dealer information and methods to contact those dealers. More consumers and 
connections  drive  greater  value  and  a  higher  return  to  paying  dealers’  marketing  spend  on  our  platform.  Driven  by  these 
network  effects,  we  continue  to  amass  data  points,  which  we  use  to  further  strengthen  our  traffic  acquisition  efforts  and 
marketplace  search  algorithms,  the  utility  of  analysis  complementing  each  listing,  the  quality  of  our  user  experience,  the 
value of connections between consumers and dealers, and the efficacy of our dealer digital marketing products.

Attractive Financial Model.  We have a strong track record of revenue growth, profitability, and capital efficiency. We 
generated  revenue  of  $588.9  million  in  2019,  $454.1  million  in  2018,  and  $316.9  million  in  2017,  representing  year-over-
year  increases  of  30%  in  2019  and  43%  in  2018.  A  significant  portion  of  our  revenue  is  recurring  due  to  the  subscription 
nature of our products. In 2019, 2018, and 2017, dealer marketplace subscription revenue from our Listings packages, our 
Dealer Display advertising and audience targeting products, and our Dealer Search Engine Marketing product, all of which 
we consider to constitute recurring revenue, comprised 89% of total revenue in each year. Furthermore, our revenue base is 
highly diversified due to the fragmented nature of the automotive dealer industry. We also have been able to grow and invest 
in  our  future  growth  while  improving  profitability  due  to  the  operating  leverage  in  our  business  model.  On  a  consolidated 
basis, while our revenue grew 30% in 2019 and 43% in 2018, our Adjusted EBITDA grew 55% in 2019 and 106% in 2018. 
As  a  percentage  of  revenue,  our  Adjusted  EBITDA  margin  expanded  to  13%  in  2019  from  11%  in  2018  and  from  8%  in 
2017.  In  the  United  States,  which  is  our  most  developed  market,  we  grew  our  revenue  by  27%  in  2019  and  42%  in  2018 
while increasing our income from operations to $73.9 million in 2019 from $58.4 million in 2018 and $41.6 million in 2017.

Founder-Led Management Team with Culture of Innovation.  Our founder, Chief Executive Officer and Chairman, 
Langley Steinert, co-founded and was previously chairman of TripAdvisor, an online marketplace for travel-related content 
based on the mission of using technology and a data-driven approach to provide transparency for consumers’ travel planning. 
Led by Mr. Steinert and a management team with extensive experience guiding technology companies in evolving industries, 
we bring the same commitment to fostering a culture of innovation and delivering data-driven transparency to the automotive 
market. 

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Our Products

Consumer Marketplace

We provide consumers an online automotive marketplace where they can search for new and used car listings from our 
dealers. With our U.S. marketplace’s peer-to-peer offering, consumers also have access to additional car listings from private 
sellers, and are able to sell their car to other consumers. Through our marketplace, we provide consumers with information 
that helps them find the most relevant car for their needs. A user accesses our marketplace through our websites or, in the 
U.S. and certain international markets, by using our mobile applications. Most users specify whether they are searching for 
used,  certified  pre-owned,  or  new  cars  and  then  provide  their  desired  vehicle  make  and  model  and  their  postal  code.  Our 
product  offerings  described  below  are  available  through  our  U.S.  marketplace;  their  availability  internationally  varies  by 
country.  We  also  offer  paid  listings  subscriptions  for  dealers  and  display  advertising  products  through  the  PistonHeads 
website.

Used and Certified Pre-Owned Cars

Using our proprietary search algorithms, we immediately display the results of the consumer’s search, ranked by Deal 
Rating, on a search results page, or SRP. Eligible used car listings in our marketplace are assigned one of five Deal Ratings: 
Great Deal, Good Deal, Fair Deal, High Priced, or Overpriced. Deal Rating illustrates how competitive a listing is compared 
to  similar  cars  sold  in  the  same  region  in  recent  history.  A  listing’s  Deal  Rating  is  based  primarily  upon  the  IMV  of  the 
vehicle and the Dealer Rating of the dealer.

Instant  Market  Value.    IMV  is  a  proprietary  algorithm  that  determines  the  market  value  of  a  used  vehicle  in  a  local 
market  and  is  a  key  input  for  determining  a  vehicle’s  Deal  Rating.  The  IMV  algorithm  is  the  product  of  many  years  of 
regression  modeling  utilizing  millions  of  used  car  data  points.  IMV  takes  into  account  a  number  of  factors,  including 
comparable currently listed and previously sold used cars in the local market and vehicle details including make, model, trim, 
year,  features,  condition,  history,  and  mileage.  Our  algorithm  uses  more  than  20  ranking  signals  and  more  than  100 
normalization rules that distill unstructured data from hundreds of sources across thousands of dealers.

Dealer Ratings.  Dealer Ratings are derived from user-generated content from our users’ experiences with dealers with 
which they have connected. To promote high-quality reviews, we require that a user have interacted with the dealer via our 
marketplace  to  submit  a  review.  We  believe  this  requirement,  together  with  additional  qualification  standards,  results  in  a 
more valuable Dealer Rating. Dealer Rating is an important component of a listing’s Deal Rating and as a result can impact 
the organic search position of a listing.

Search  Results  Page.    In  addition  to  each  car’s  Deal  Rating,  our  SRP  provides  users  with  other  useful  information, 
including the difference between the listing price and the IMV that we have determined for the car, mileage, Dealer Rating, 
and dealer location for paying dealers. We provide in-depth search filters, including price, year, mileage, trim, color, options, 
condition, body style, miles per gallon, seating capacity, vehicle ownership history, usage history, seller type, and days on 
market,  among  others,  which  we  believe  deliver  the  most  comprehensive  search  capability  among  major  U.S.  online 
automotive  marketplaces.  We  also  provide  our  users  with  additional  features  to  aid  their  search,  including  similar  vehicle 
recommendations,  side-by-side  vehicle  comparisons,  expert  reviews,  and  user  rankings.  Our  platform  also  gives  users  the 
ability to save searches and receive alerts that keep them informed of relevant developments in the market, including newly 
available inventory and price changes to cars they are monitoring.

Vehicle Detail Page.  If a user clicks on one of the listings on the SRP, the user is taken to that listing’s vehicle detail 
page, or VDP. VDPs are designed to provide numerous photos and a comprehensive description of the vehicle, dealer name, 
address,  and  dealership  information  for  paying  dealers,  detailed  dealer  reviews,  methods  to  contact  the  dealer,  payment 
calculators, and helpful information about the vehicle, including:

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Price History.  Changes to a vehicle’s price on our platform. We also offer price change alerts to consumers on 
searches they have saved, which allow them to respond quickly to changes in the market.

Time on Site.  Length of time a vehicle has been on our platform and how many users have saved the vehicle to 
their list of favorite listings, indicators of the likely demand for the car.

Vehicle History.  Title check, accident check, number of owners, and fleet status of the vehicle, giving consumers 
data that helps them better understand the car’s condition.

5

New Cars

Search results for new car listings are sorted by price of inventory matching the user’s search, with the lowest priced 
listings sorted first. Our new car VDPs include our Dealer Rating and many of the other features of our used car listings, such 
as Price History and Time on Site. Deal Rating is not applicable to new car listings because it utilizes data not relevant to new 
cars. Instead, we analyze data on manufacturers’ suggested retail prices, or MSRPs, and recent sales of similar new vehicles, 
accounting for trade-ins, incentives, and other factors that can affect the price of a new car, to provide users with comparative 
price information.

Sell My Car

We also allow our consumer users to list their cars in our peer-to-peer marketplace in the United States. Our Sell My 
Car offering enables individual car owners to easily merchandise their vehicles, determine an appropriate selling price with 
our  proprietary  price  guidance,  and  manage  their  listings  and  communications  with  prospective  buyers  from  our  audience. 
We  offer  services  to  facilitate  financing,  processing  payment,  titling,  and  other  aspects  of  the  private-sale  transaction.  We 
collect a fee from the selling consumer for these services.

Dealer Marketplace

Our marketplace connects dealers to a large audience of informed and engaged consumers. We offer multiple types of 
marketplace Listings subscriptions to dealers through our platform: Restricted Listings, which is free, and various levels of 
Listings packages, each of which requires a paid subscription. We price our paid Listings packages as a monthly, quarterly, 
semiannual,  or  annual  subscription  based  on  the  dealer’s  inventory  size,  region,  and  our  assessment  of  the  return  on 
investment, or ROI, our solution will provide them.

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Restricted Listings.  We allow non-paying dealers to list their inventory in our marketplace as Restricted Listings 
(formerly  referred  to  as  Basic  Listings).  Restricted  Listings  do  not  display  the  name,  address,  website  URL,  or 
phone number of the relevant dealer and are subject to other limitations. Consumers can contact these dealers only 
through  an  anonymous,  CarGurus-branded  email  address  so  the  dealer  does  not  receive  any  of  the  consumer’s 
personal contact information from our platform. 

Listings Paid Subscriptions.  Paying dealers are able to subscribe to one of four Listings package levels: Standard, 
Enhanced,  Featured  or  Featured  Priority.  These  paid  Listings  packages  are  designed  to  provide  dealers  with  a 
higher volume and quality of connections and leads from consumers than our Restricted Listings option. Dealers 
that subscribe to a paid Listings package gain the opportunity to connect with consumers directly through email, 
phone, and – excluding Standard Listings subscriptions – managed text and chat. Listings for all paying dealers on 
our websites include a link to their website, dealership branding and information such as name, address, and hours 
of operation, and map directions to their dealership, helping consumers easily contact or visit the dealer, which we 
believe results in increased local brand awareness and walk-in traffic. A dealer that subscribes to our Featured or 
Featured Priority Listings package receives the same benefits of the Standard and Enhanced Listings packages, as 
well as opportunities for promotion of their Great Deal, Good Deal, and Fair Deal inventory in a clearly labeled 
section at the top of the SRP. Featured Priority listings are specifically promoted in the first position of the SRP. 
This  premium  placement  for  Featured  and  Featured  Priority  listings  generates  increased  connection  volume 
relative to Standard or Enhanced Listings. In addition, a dealer that pays for our Enhanced, Featured or Featured 
Priority  Listings  packages  may  subscribe  to  our  Delivery  feature,  which  expands  the  visibility  of  a  dealer’s 
inventory in the search results beyond its local market.

Dealer Dashboard and Merchandising Tools

All dealers with inventory on CarGurus may access the following Dealer Dashboard features and merchandising tools:

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Performance  Summary.    Provides  dealers  with  real-time  and  historical  data  concerning  the  connections  and 
consumer  exposure  they  have  received  in  our  marketplace  and  through  our  digital  marketing  products.  This 
enables dealers to analyze connections and SRP and VDP views at a granular level to inform the dealer’s sales and 
merchandising efforts.

(cid:129) Dealer Insights.  Provides pricing analysis of the dealer’s inventory, as well as a summary of a vehicle’s missing 

information such as price, photos, or trim. This information helps dealers better merchandise their vehicles.

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(cid:129) User Review Management.  Allows dealers to track and manage their dealership reviews from our users. Dealers 
can respond to users, report potentially fraudulent reviews, and publish positive reviews to social media platforms 
for broader exposure.

Dealers subscribing to a paid Listings package also have access to the following additional features and tools:

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Pricing Tool.  Helps dealers evaluate the impact of pricing changes for each used vehicle in their inventory and the 
resulting  impact  on  the  car’s  Deal  Rating,  empowering  dealers  to  make  informed  pricing  decisions  based  on 
market data in their local area.

(cid:129) Market Analysis.  Informs dealers of local market trends in used cars, such as the most searched makes and models 
in their local market. This information helps dealers align with local consumer preferences and inform strategies 
for increasing inventory turnover and efficient vehicle acquisition.

Dealer Digital Marketing and Customer Acquisition Products

We  offer  dealers  subscribing  to  one  of  our  Enhanced,  Featured  or  Featured  Priority  Listings  packages  the  following 
additional  advertising  and  customer  acquisition  products  and  enhancements  marketed  under  our  Real-time  Performance 
Marketing suite:

(cid:129) Dealer Display Advertising and Audience Targeting.  Dealers are able to buy display advertising that appears in 
our  marketplace,  on  other  sites  on  the  internet,  and/or  on  Facebook,  a  high-converting  social  platform,  to  build 
brand awareness and acquire customers. Advertisements can be targeted by the user’s geography, search history, 
CarGurus website activity (including showing users relevant vehicles from a dealer’s inventory that they have not 
yet  discovered  on  our  marketplace),  and  a  number  of  other  targeting  factors,  allowing  dealers  to  increase  their 
visibility with in-market consumers and drive qualified traffic to their websites. 

(cid:129) Dealer  Search  Engine  Marketing.    Leveraging  the  capabilities  that  we  have  developed  for  our  own  algorithmic 
traffic  acquisition,  we  offer  a  product  that  delivers  search  engine  marketing,  social  media  advertising,  and 
retargeting to programmatically drive qualified traffic to dealer websites. Utilizing algorithmic bidding strategies 
and automated keyword list management, we help dealers to optimize traffic acquisition.

Auto Manufacturer and Other Advertiser Products

Our platform offers auto manufacturers and others the ability to purchase display advertising on our sites to execute 

targeted marketing strategies:

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Brand Reinforcement.  We allow auto manufacturers to buy advertising on our sites and target consumers based on 
the  make,  model,  and  postal  code  of  the  cars  that  a  specific  consumer  is  searching  for,  in  order  to  increase 
exposure to interested consumers.

Category  Sponsorship.    To  address  evolving  priorities  influenced  by  industry  dynamics,  seasonality,  and  other 
factors, we offer the ability to sponsor exclusively prominent high traffic pages on our sites, such as the New Car 
front page, Used Car front page, and Research Center.

Automobile Segment Exclusivity.  To support the introduction of new models or the success of existing models, we 
allow  manufacturers  to  target  specific  automobile  segments,  such  as  SUV,  sedan,  hybrid,  luxury,  truck,  and 
minivan.

Consumer  Segment  Exposure.    Auto  manufacturers  can  target  consumers  both  on  CarGurus  and  third-party 
websites based on various parameters, including estimated household income and vehicle specifications, such as 
make or model, and postal codes.

Consumer Financing Partnerships

Through our partnerships with automotive lending companies, we allow eligible consumers on our U.S. website to pre-
qualify for financing on cars from dealerships that offer financing from these partners. We primarily generate revenue from 
these partnerships based on the number of funded loans from consumers who pre-qualify with our lending partners through 
our site.

7

Marketing

Our marketing initiatives aim to drive brand awareness and engagement among consumers and dealers and to position 

us as a trusted online automotive marketplace.

Consumer Marketing

We have built our audience on the strength of our user experience, and we remain focused on delivering an engaging 
consumer marketplace. The strength of the consumer experience that we offer is one of our most powerful marketing tools. 
By providing an intuitive search experience in our marketplace and relevant content, updates, and tools to consumers during 
their car search, we believe that the users who comprise our large and engaged audience provide informal endorsements to 
other consumers, more powerful than most marketing messages.

Historically, our consumer marketing efforts were focused primarily on algorithmic traffic acquisition. We employ a 
team of strategists, engineers and data scientists that optimizes our user acquisition through search engines, social media, and 
other digital marketing channels and has tested over 1 billion keywords on various search engines as well as sophisticated, 
personalized remarketing, to nurture consumers toward finding the right car for them. We believe our expertise in this area 
constitutes a competitive advantage over less sophisticated competitors and those who outsource these capabilities.

We augment our marketing efforts with brand-building investments in media, including television and online video, as 
well as ongoing efforts to convey our unique brand value proposition throughout our core site experience. These brand efforts 
launched more recently than our algorithmic traffic acquisition efforts, resulting in brand awareness that remains lower than 
some other major U.S. online automotive marketplaces in the United States despite our large monthly audience and high user 
engagement.  We  have  made  significant  progress  in  closing  our  brand  awareness  gaps  since  launching  brand  marketing  in 
2017 and believe that we are well-positioned to continue to strengthen our brand by continuing to invest in brand building 
efforts, particularly given our trusted product, which delivers well on the brand promises we convey.

Our vehicle listing data, on-site user behavior, connections between consumers and dealers, and opinion data from our 
users  create  significant  opportunities  for  us  to  develop  and  publish  car  shopping  insights  and  information  about  industry 
trends. We consistently gain earned media coverage in national, regional, and trade press outlets as well as social channels by 
leveraging our proprietary data to inform newsworthy content.

Dealer Marketing

The  primary  goals  of  our  dealer  marketing  initiatives  are  to  acquire  dealers  not  yet  in  our  marketplace,  convert 
non-paying  dealers  into  paying  dealers,  retain  our  existing  paying  dealers,  and  increase  annual  subscription  revenues  from 
our paying dealers. Our dealer marketing efforts aim to:

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Educate Dealers on the Quality of Our Audience and Attractive ROI.  We educate dealers on our industry-leading 
monthly  visits  in  the  U.S.,  our  strong  user  engagement,  and  the  large  number  of  connections  that  we  facilitate 
through our marketplace. We also highlight to dealers how unique features of our platform, such as our intuitive 
user  interface  and  our  proprietary  technology  and  data  analytics,  yield  consumers  that  we  believe  are  more 
informed  and  better  prepared  to  purchase  at  the  dealership,  which  can  lead  to  a  higher  ROI  for  the  dealers’ 
marketing spend.

Provide  Best  Practices  to  Assist  Dealers  in  Becoming  Successful  in  Our  Marketplace.    We  provide  ongoing 
communications through email, webinars, white papers, testimonials, and videos, which show dealers how to use 
our  products  to  position  their  inventory  for  success  on  our  platform  and  beyond.  We  maintain  consistent 
communication  with  dealers  via  email,  events  and  our  Dealer  Dashboard  to  ensure  awareness  of  account 
performance and recent product updates.

Provide  Thought  Leadership  that  Educates  Dealers  on  Marketplace  Trends.    We  generate  insightful  content  on 
market  trends  and  best  practices  in  digital  advertising  that  are  shared  through  webinars,  dealer  forums,  dealer 
advisory  councils,  and  our  participation  in  industry  conferences  and  events.  We  also  from  time  to  time  host 
thought  leadership  events  in  local  markets  and  an  automotive  conference,  Navigate,  to  continue  to  share  our 
insights and help build our brand among dealerships.

8

Sales

Our  sales  team  is  responsible  for  bringing  dealers  onto  our  marketplace  and  converting  non-paying  dealers  to  paid 
subscriptions.  We  have  built  an  efficient  inside  sales  and  account  management  team  of  approximately  350  employees 
worldwide  who  sell  our  marketplace  products  to  franchise  and  independent  dealers.  We  have  built  a  field  sales  team  that 
works with strategic franchise and national dealership groups in large metropolitan areas in the U.S., Canada and the U.K. In 
addition,  we  have  advertising  sales  employees  based  in  Cambridge,  Massachusetts;  Detroit,  Michigan;  Los  Angeles, 
California; and certain foreign locations.

We  have  a  comprehensive  dealer  account  management  process  to  assist  dealers  in  becoming  successful  in  our 
marketplace. We assign a Customer Success Associate to every new paying dealer to assist with onboarding and integration 
with any relevant software systems. The designated Customer Success Associate spends time educating dealers on a range of 
topics, including effectively using the Dealer Dashboard, tracking sales, and measuring ROI for their marketing spend. After 
the  onboarding  period,  a  Dealer  Relations  Account  Manager  is  designated  to  assist  the  dealer  in  utilizing  our  tools  and 
maximizing  ROI  from  our  offerings,  including  optimizing  inventory  acquisition,  effectively  pricing  vehicles,  vehicle 
merchandising, and keeping inventory up to date with complete vehicle information. We believe this active communication 
with our dealers fosters customer satisfaction and increases customer retention.

Culture and Employees

Our  company  culture  has  developed  out  of  our  data-driven  and  innovative  approach  to  the  automotive  market.  We 
leverage data to drive innovation across all facets of our business and continuously optimize our products and processes to 
serve our consumers, dealers, advertisers, and partners. Our approach emphasizes original thought, impact, and collaboration 
across our organization, and we recognize and award employees who drive positive impact across these constituencies. We 
encourage  collaboration  across  our  entire  workforce  and  invest  in  creating  a  work  environment  that  facilitates  partnership 
among  our  employees  and  promotes  diversity,  equity  and  inclusion.  In  that  spirit,  we  have  identified  our  core  values  as 
follows: 

(cid:129) We are pioneering. From the beginning, we set out to radically change how people buy and sell cars. We tackle 
difficult problems head on. We are curious. We are risk takers. We embrace change even if it’s uncomfortable.
(cid:129) We are transparent.  We believe transparency is the foundation of trust and enables better decision making. We 
communicate clearly and honestly. We deliver unbiased guidance. Our products, services and company culture are 
built on these principles. 

(cid:129) We are data-driven. We rely on data, not hunches, to make decisions. We listen to our instincts but we validate 
through  rapid  testing,  learning  and  optimizing.  We  translate  complex  data  into  actionable  insights  for  our  users, 
our customers and our people. 

(cid:129) We are collaborative. We celebrate our individual strengths and perspectives but know that our success requires 

teamwork. We partner, we listen and we leverage feedback from each other, our users and our customers.

(cid:129) We move quickly. We believe there’s power in speed. We iterate quickly and often, continuously improving as 

we go. We are not afraid to break things. If we fail, we do it fast, learn from it and move on. 

(cid:129) We have integrity. We act responsibly and consider the impact of our actions on each other, our partners and the 
world around us. We believe empathy, respect and fairness are essential. We set high ethical standards and expect 
principled leadership from our people. 

We have won a number of awards recognizing our strong culture, including Fortune’s “Best Places to Work” in 2019, 
Computerworld’s “Best Places to Work in IT” in 2019, Boston Business Journal’s “Best Places to Work” for five years in a 
row from 2015 to 2019, Boston Globe’s “Top Place to Work” in 2014, 2015, 2016 and 2018 and the Mass TLC Company of 
the Year award in 2018.

As of December 31, 2019, we had 921 full-time employees, 105 of whom were based outside the United States. None 
of our employees is represented by a labor union or covered by a collective bargaining agreement. We have not experienced 
any work stoppages, and we consider our relations with our employees to be good.

9

Technology and Product Development

We are a technology company focused on innovative, actionable data analysis. We design our mobile and web products 
to  create  an  unbiased,  transparent  experience  for  both  consumers  and  dealers.  We  believe  in  rapid  development,  release 
frequent updates and have internal tools and automation that allow us to efficiently evolve our products. Our software is built 
using a combination of internally developed software, third-party software and services, and open source software.

Our Search Technology

Our search and ranking technology is served by a proprietary in-memory search index solution that is scalable, fast, and 
extensible, allowing us to expand more easily into new markets, as demonstrated by our international marketplace launches. 
We have highly flexible interfaces that allow dealers to automatically add their inventory to our index, enabling us to quickly 
integrate hundreds of inventory sources with minimal effort and easily support inventory growth.

Our Mobile Technology

We have designed our marketplace to appeal to mobile users by developing our products with a mobile-first mindset. 
All  of  our  search  results  pages  use  a  single-page  application  type  approach  to  eliminate  page  reloads  and  improve 
responsiveness. We also use techniques to load content onto a user’s mobile device more efficiently.

Our Integrations

We make available several application program interfaces and web widgets that integrate with customer relationship 
management  and  inventory  management  solutions,  among  other  platforms.  These  integrations  allow  dealers  to  incorporate 
designated  data  and  tools  into  the  fabric  of  their  marketing  and  customer  engagement  strategies.  For  example,  our  Deal 
Rating Badges are used on dealer websites, which show our Deal Rating for cars that have been rated as a Great Deal, Good 
Deal, or Fair Deal. Our Deal Rating serves as trusted, third-party validation on dealer websites.

Infrastructure

Our  development  servers  and  U.S.  and  Canadian  websites  are  hosted  at  third-party  data  centers  near  Boston, 
Massachusetts,  as  well  as  through  third-party  cloud  services  in  the  U.S.  Our  European  websites  are  hosted  on  third-party 
cloud computing services near London, England. We use third-party content distribution networks to cache and serve many 
portions of our sites at locations across the globe. We monitor and test at the application, host, network, and full site levels to 
maintain availability and promote performance. We use third-party cloud computing services for many data processing jobs 
and backup/recovery services.

Competition

We face competition to attract consumers and paying dealers to our marketplace and to attract advertisers to purchase 
our advertising products and services. Our competitors offer various marketplaces, products, and services that compete with 
us. Some of these competitors include:

(cid:129) major U.S. online automotive marketplaces: AutoTrader.com, Cars.com, and TrueCar.com;
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other U.S. automotive websites, such as Edmunds.com, KBB.com and Carfax.com;

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online automotive marketplaces and websites in international markets;

internet search engines;

digital marketing providers;

peer to peer marketplaces, such as Craigslist;

sites operated by individual automobile dealers; and

online dealerships, such as Carvana and Vroom.

10

Competition for Consumers and Dealers

We  compete  for  consumer  visits  with  other  online  automotive  marketplaces,  free  listing  services,  general  search 
engines, and dealers’ websites. We compete for consumers primarily on the basis of the quality of the consumer experience. 
We believe we compete favorably on user experience due to the number of our vehicle listings, the unbiased transparency of 
the  information  we  provide  on  cars,  prices,  and  dealers,  the  intuitive  nature  of  our  user  interface,  and  our  mobile  user 
experience, among other factors.

We  compete  for  dealers’  marketing  spend  with  offline  customer  acquisition  channels,  other  online  automotive 
marketplaces,  dealers’  own  customer  acquisition  efforts  on  search  engines,  and  other  internet  sites  that  attract  consumers 
searching for vehicles. We compete primarily on the basis of the ROI that our marketplace provides. We believe we compete 
favorably due to our large user audience, high user engagement, and the volume and quality of connections we provide to 
well-informed consumers, which results in an attractive ROI for dealers.

Competition for Advertisers

We  compete  for  a  share  of  advertisers’  total  marketing  budgets  against  media  sites,  websites  dedicated  to  helping 
consumers shop for cars, major internet portals, search engines, and social media sites, among others. We also compete for a 
share  of  advertisers’  overall  marketing  budgets  with  traditional  media,  such  as  television,  radio,  magazines,  newspapers, 
automotive guide publications, billboards, and other offline advertising channels. We compete for advertising spend based on 
the marketing ROI that our marketplace provides. We believe we compete favorably due to our large user audience size, high 
user engagement, and the effectiveness and relevance of our advertising products.

Intellectual Property

We protect our intellectual property through a combination of patents, copyrights, trademarks, service marks, domain 

names, trade secret protections, confidentiality procedures, and contractual restrictions.

We have three pending U.S. patent applications and one pending international patent application. These applications 
cover  proprietary  technology  that  relates  to  various  functionalities  on  our  platform,  generally  in  connection  with  pricing, 
ranking  and  detecting  fraud  in  online  listings.  We  intend  to  pursue  additional  patent  protection  to  the  extent  we  believe  it 
would be beneficial to our competitive position.

We have a number of registered and unregistered trademarks, including “CarGurus,” the CarGurus logo, the CG logo, 
and related marks, which we have registered as trademarks in the United States and certain other jurisdictions. We pursue 
additional trademark registrations to the extent we believe doing so would be beneficial to our competitive position.

We  are  the  registered  holder  of  several  domestic  and  international  domain  names  that  include  “CarGurus”  and 

variations of our trade names.

In addition to the protection provided by our intellectual property rights, we enter into confidentiality and proprietary 
rights agreements with our employees and relevant consultants, contractors, and business partners. We control the use of our 
proprietary  technology  and  intellectual  property  through  provisions  in  contracts  with  our  customers  and  partners  and  our 
general and product-specific terms of use on our websites.

Regulatory

Various aspects of our business are, may become, or may be viewed by regulators from time to time as subject, directly 
or indirectly, to U.S. federal, state, local and foreign laws and regulations. In particular, the advertising and sale of new or 
used  motor  vehicles  is  highly  regulated  by  the  states  and  jurisdictions  in  which  we  do  business.  Although  we  do  not  sell 
motor vehicles and we believe that vehicle listings on our sites are not themselves advertisements, regulatory authorities or 
third parties could take the position that some of the laws or regulations applicable to dealers or to the manner in which motor 
vehicles  are  advertised  and  sold  generally  are  directly  applicable  to  our  business.  These  advertising  laws  and  regulations, 
which often originated decades before the emergence of the internet, are frequently subject to multiple interpretations, are not 
uniform across jurisdictions, sometimes impose inconsistent requirements with respect to new or used motor vehicles, and the 
manner in which they should be applied to our business model is not always clear. Regulators or other third parties could 
take, and on some occasions have taken, the position that our marketplace or related products violate applicable brokering, 
bird-dog, consumer protection, or advertising laws or regulations.

11

In  order  to  operate  in  this  regulated  environment,  we  develop  our  products  and  services  with  a  view  toward 
appropriately managing the risk that our regulatory compliance, or the regulatory compliance of the dealers whose inventory 
is listed on our websites, could be challenged.

We  consider  applicable  advertising  and  consumer  protection  laws  and  regulations  in  designing  our  products  and 
services.  With  respect  to  paid  advertising,  other  than  Featured  Listings,  Featured  Priority  Listings  and  Dealer  Display 
advertising and audience targeting products marketed under our Real-time Performance Marketing suite, we believe that most 
of  the  content  displayed  on  the  websites  we  operate  does  not  constitute  paid  advertising  for  the  sale  of  motor  vehicles. 
Nevertheless,  we  endeavor  to  design  the  content  in  a  manner  that  would  comply  with  relevant  advertising  regulations  and 
consumer protection laws if, and to the extent that, the content is considered to be vehicle sales advertising.

Our websites and mobile applications enable us, dealers, and users to send and receive text messages and other mobile 
phone  communications,  which  requires  us  to  comply  with  the  Telephone  Consumer  Protection  Act,  or  TCPA,  in  the  U.S.  
The  TCPA,  as  interpreted  and  implemented  by  the  Federal  Communications  Commission  and  federal  and  state  courts, 
imposes  significant  restrictions  on  utilization  of  telephone  calls  and  text  messages  to  residential  and  mobile  telephone 
numbers  as  a  means  of  communication,  particularly  when  the  prior  express  consent  of  the  person  being  contacted  has  not 
been obtained.  

In addition, we are subject to numerous federal, national, state, and local laws and regulations in the United States and 
around the world regarding privacy and the collection, processing, storage, sharing, disclosure, use, cross-border transfer, and 
protection of personal information and other data.  While the scope of these laws and regulations is changing and remains 
subject  to  differing  interpretations,  we  seek  to  comply  with  industry  standards  and  all  applicable  laws,  policies,  legal 
obligations, and industry codes of conduct relating to privacy and data protection.  We are also subject to the terms of our 
privacy policies and privacy-related obligations to third parties.  

Corporate Information

We  were  originally  organized  on  November  10,  2005  as  a  Massachusetts  limited  liability  company  under  the  name 
“Nimalex LLC.” Effective July 15, 2006, we changed our name to “CarGurus LLC.” On June 26, 2015, we converted into a 
Delaware corporation and changed our name to “CarGurus, Inc.”

Our  principal  executive  offices  are  located  at  2  Canal  Park,  4th  Floor,  Cambridge,  Massachusetts  02141,  and  our 
telephone number is (617) 354-0068. Our U.S. website is www.cargurus.com. Information that is contained on, or that can be 
accessed through, our websites is not incorporated by reference into this Annual Report on Form 10-K, and you should not 
consider information on our websites to be part of this Annual Report on Form 10-K.

CarGurus, the CarGurus logo, and other trademarks or service marks of CarGurus appearing in this Annual Report on 
Form 10-K are the property of CarGurus, Inc. Trade names, trademarks, and service marks of other companies appearing in 
this Annual Report on Form 10-K are the property of their respective holders. We have omitted the ® and ™ designations, as 
applicable, for the trademarks used in this Annual Report on Form 10-K.

Additional Information

The  following  filings  are  available  on  our  investor  relations  website  after  we  file  them  with  the  Securities  and 
Exchange Commission, or the SEC: Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and Proxy Statements 
for  our  annual  meetings  of  stockholders.    These  filings  are  also  available  for  download  free  of  charge  on  our  investor 
relations website. Our investor relations website is located at http://investors.cargurus.com.  You may obtain copies of these 
documents by mail from the Public Reference Section of the SEC, 100 F Street, N.E., Room 1580, Washington, D.C. 20549. 
The SEC also maintains a website that contains reports, proxy statements and other information about issuers, like us, that 
file electronically with the SEC.  The address of that website is https://www.sec.gov.

We  webcast  our  earnings  calls  and  certain  events  that  we  participate  in  or  host  with  members  of  the  investment 
community  on  our  investor  relations  website.    Additionally,  we  provide  news  and  announcements  regarding  our  financial 
performance, including SEC filings, investor events, press and earnings releases, on our investor relations website.  Corporate 
governance  information,  including  our  policies  concerning  business  conduct  and  ethics,  is  also  available  on  our  investor 
relations website under the heading “Governance.” No content from any of our websites is intended to be incorporated by 
reference into this Annual Report on Form 10-K or in any other report or document we file with the SEC, and any reference 
to our websites is intended to be an inactive textual reference only. 

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Item 1A. Risk Factors.

Investing  in  our  Class A  common  stock  involves  a  high  degree  of  risk.  You  should  consider  carefully  the  risks  and 
uncertainties  described  below,  together  with  all  of  the  other  information  contained  in  this  Annual  Report,  including 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our consolidated financial 
statements and related notes, before evaluating our business. Our business, financial condition, operating results, cash flow, 
and  prospects  could  be  materially  and  adversely  affected  by  any  of  these  risks  or  uncertainties.  In  that  event,  the  trading 
price of our Class A common stock could decline. See “Special Note Regarding Forward-Looking Statements.”

Risks Related to Our Business and Industry

Our  business  is  substantially  dependent  on  our  relationships  with  dealers,  and  our  subscription  agreements  with  these 
dealers  do  not  contain  long-term  contractual  commitments.    If  a  significant  number  of  dealers  terminate  their 
subscription agreements with us, our business and financial results would be materially and adversely affected.

Our primary source of revenue consists of subscription fees paid to us by dealers for access to enhanced features on our 
automotive marketplace.  Our subscription agreements with dealers generally may be terminated by us with 30 days’ notice 
and by dealers with 30 days’ notice at the end of the committed term.  While we are transitioning many of these dealers to 
contracts  with  one-year  committed  terms,  the  majority  of  our  contracts  with  dealers  currently  provide  for  one-month 
committed terms.  The contracts do not contain contractual obligations requiring a dealer to maintain its relationship with us 
beyond the committed term.  Accordingly, these dealers may cancel their subscriptions with us in accordance with the terms 
of  their  subscription  agreements.    If  a  significant  number  of  our  paying  dealers  terminate  their  subscriptions  with  us,  our 
business and financial results would be materially and adversely affected.

If we fail to maintain or increase the number of dealers that pay subscription fees to us, or fail to maintain or increase the 
fees paid to us for subscriptions, our business and financial results would be materially and adversely affected.

If  paying  dealers  do  not  experience  the  volume  of  consumer  connections  that  they  expect  during  their  subscription 
period, or do not experience the level of car sales they expect from those connections, they may terminate their subscriptions 
at the conclusion of the committed term or may only be willing to renew their subscriptions at a lower level of fees.  Even if 
dealers do experience increased consumer connections or sales, they may not attribute such increases to our platform.  If we 
fail to maintain or expand our base of paying dealers or fail to maintain or increase the level of fees that we receive from 
them, our business and financial results would be materially and adversely affected.

We allow dealers to list their inventory in the CarGurus marketplace for free; however, we impose certain limitations 
on such free listings, such as excluding dealer identity and contact information, and these dealers do not receive access to the 
paid features of our marketplace.  In the future we may decide to impose additional restrictions on free listings.  Many dealers 
start with us on a non-paying basis and then become paying customers in order to take advantage of the features of our paid 
Listings  packages.    If  dealers  do  not  subscribe  to  our  paid  offerings  at  the  rates  we  expect,  or  if  a  greater  than  expected 
number of paying dealers elect to terminate their subscriptions or reduce their fees, our business and financial results would 
be materially and adversely affected.

If dealers or other advertisers reduce their advertising spending with us and we are unable to attract new advertisers, our 
business would be harmed.

A  significant  amount  of  our  revenue  is  derived  from  advertising  revenues  generated  primarily  through  advertising 
sales,  including  display  advertising  and  audience  targeting  services,  to  dealers,  auto  manufacturers,  and  other  auto-related 
brand advertisers.  We compete for this advertising revenue with other online automotive marketplaces and with television, 
print  media,  and  other  traditional  advertising  channels.    Our  ability  to  attract  and  retain  advertisers,  and  to  generate 
advertising revenue, depends on a number of factors, including:

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our ability to increase the number of consumers using our marketplace;

our ability to compete effectively for advertising spending with other online automotive marketplaces;

our ability to continue to develop our advertising products;

our ability to keep pace with changes in technology and the practices and offerings of our competitors; and

our ability to offer an attractive ROI to our advertisers for their advertising spend with us.

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Our agreements with dealers for display advertising generally include terms ranging from one month to one year and 
may be terminated by us with 30 days’ notice and by dealers with 30 days’ notice at the end of the committed term.  The 
contracts  do  not  contain  contractual  obligations  requiring  an  advertiser  to  maintain  its  relationship  with  us  beyond  the 
committed term.  Our other advertising contracts, including those with auto manufacturers, are typically for a defined period 
of  time  and  do  not  have  ongoing  commitments  to  advertise  in  our  marketplace  beyond  the  committed  term.    We  may  not 
succeed in capturing a greater share of our advertisers’ spending if we are unable to convince advertisers of the effectiveness 
or  superiority  of  our  advertising  services  as  compared  to  alternative  channels.    If  current  advertisers  reduce  or  end  their 
advertising spending with us and we are unable to attract new advertisers, our advertising revenue and business and financial 
results would be harmed.

If  we  are  unable  to  provide  a  compelling  vehicle  search  experience  to  consumers  through  our  platform,  the  number  of 
connections between consumers and dealers using our marketplace may decline and our business and financial results 
would be materially and adversely affected.

If  we  fail  to  continue  to  provide  a  compelling  vehicle  search  experience  to  consumers,  the  number  of  connections 
between consumers and dealers through our marketplace could decline, which in turn could lead dealers to stop listing their 
inventory in our marketplace, cancel their subscriptions, or reduce their advertising spend with us.  If dealers stop listing their 
inventory in our marketplace, we may not be able to maintain and grow our consumer traffic, which may cause other dealers 
to stop using our marketplace.  This reduction in the number of dealers using our marketplace would likely materially and 
adversely affect our marketplace and our business and financial results.  As consumers increasingly use their mobile devices 
to access the internet and our marketplace, our success will depend, in part, on our ability to provide consumers with a robust 
and user-friendly experience through their mobile devices.  We believe that our ability to provide a compelling vehicle search 
experience, both on the web and through mobile devices, is subject to a number of factors, including:

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our ability to maintain an attractive marketplace for consumers and dealers, including on mobile platforms;

our ability to continue to innovate and introduce products for our marketplace on mobile platforms;

our ability to launch new products that are effective and have a high degree of consumer engagement;

our  ability  to  maintain  the  compatibility  of  our  mobile  applications  with  operating  systems,  such  as  iOS  and 
Android, and with popular mobile devices running such operating systems; and

our  ability  to  access  and  analyze  a  sufficient  amount  of  data  to  enable  us  to  provide  relevant  information  to 
consumers, including pricing information and accurate vehicle details.

If the use of our marketplace, particularly on mobile devices, does not continue to grow, our business and operating 

results would be harmed.

We  rely  on  internet  search  engines  to  drive  traffic  to  our  websites,  and  if  we  fail  to  appear  prominently  in  the  search 
results, our traffic would decline and our business would be adversely affected.

We depend, in part, on internet search engines such as Google, Bing, and Yahoo! to drive traffic to our websites.  The 
number of consumers we attract to our marketplace from search engines is due in part to how and where our websites rank in 
unpaid search results.  These rankings can be affected by a number of factors, many of which are not under our direct control 
and may change frequently.  For example, when a consumer searches for a vehicle in an internet search engine, we rely on a 
high organic search ranking of our webpages to refer the consumer to our websites.  Our competitors’ internet search engine 
optimization efforts may result in their websites receiving higher search result rankings than ours, or internet search engines 
could change their methodologies in a way that would adversely affect our search result rankings.  If internet search engines 
modify  their  methodologies  in  ways  that  are  detrimental  to  us,  or  if  our  competitors’  internet  search  engine  optimization 
efforts  are  more  successful  than  ours,  overall  growth  in  our  traffic  could  slow  or  our  traffic  could  decline.    In  addition, 
internet  search  engine  providers  could  provide  dealer  and  pricing  information  directly  in  search  results,  align  with  our 
competitors,  or  choose  to  develop  competing  products.    Search  engines  may  also  adopt  a  more  aggressive  auction-pricing 
system for keywords that would cause us to incur higher advertising costs or reduce our market visibility to prospective users.  
Our websites have experienced fluctuations in search result rankings in the past, and we anticipate fluctuations in the future.  
Any reduction in the number of consumers directed to our websites through internet search engines could harm our business 
and operating results.

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Any inability by us to develop new products, or achieve widespread consumer and dealer adoption of those products, could 
negatively impact our business and financial results.

Our  success  depends  on  our  continued  innovation  to  provide  products  and  services  that  make  our  marketplace, 
websites, and mobile applications useful for consumers and dealers or that otherwise provide value to consumers and dealers.  
These new products must be widely adopted by consumers and dealers in order for us to continue to attract consumers to our 
marketplace  and  dealers  to  our  products  and  services.    Accordingly,  we  must  continually  invest  resources  in  product, 
technology, and development in order to improve the attractiveness and comprehensiveness of our marketplace and its related 
products  and  effectively  incorporate  new  internet  and  mobile  technologies  into  them.    These  product,  technology,  and 
development  expenses  may  include  costs  of  hiring  additional  personnel,  engaging  third-party  service  providers  and  other 
research  and  development  activities.    In  addition,  revenue  relating  to  new  products  is  typically  unpredictable  and  our  new 
products  may  have  lower  gross  margins,  lower  retention  rates,  and  higher  marketing  and  sales  costs  than  our  existing 
products.  We are likely to continue to modify our pricing models for both existing and new products so that our prices for 
our  offerings  reflect  the  value  those  offerings  are  providing  to  consumers  and  dealers.    Our  pricing  models  may  not 
effectively  reflect  the  value  of  products  to  consumers  and  dealers,  and,  if  we  are  unable  to  provide  a  marketplace  and 
products that consumers and dealers want to use, they may become dissatisfied and instead use our competitors’ websites and 
mobile applications.  Without an innovative marketplace and related products, we may be unable to attract additional, unique 
consumers or retain current consumers, which could affect the number of dealers that become paying dealers and the number 
of advertisers that want to advertise in our marketplace, which could, in turn, negatively impact our business and financial 
results.

We may be unable to maintain or grow relationships with data providers, or may experience interruptions in the data they 
provide,  which  may  create  a  less  valuable  or  transparent  shopping  experience  and  negatively  affect  our  business  and 
operating results.

We  obtain  data  from  many  third-party  data  providers,  including  inventory  management  systems,  automotive  website 
providers, customer relationship management systems, dealer management systems, governmental entities, and third-party data 
licensors.  Our business relies on our ability to obtain data for the benefit of consumers and dealers using our marketplace.  For 
example, our success in international markets is dependent in part upon our ability to obtain and maintain inventory data and 
other vehicle information for those markets. The large amount of inventory and vehicle information available in our marketplace 
is critical to the value we provide for consumers. The loss or interruption of such inventory data or other vehicle information 
could  decrease  the  number  of  consumers  using  our  marketplace.  We  could  experience  interruptions  in  our  data  access  for  a 
number of reasons, including difficulties in renewing our agreements with data providers, changes to the software used by data 
providers, efforts by industry participants to restrict access to data, and increased fees we may be charged by data providers.  Our 
marketplace  could  be  negatively  affected  if  any  current  provider  terminates  its  relationship  with  us  or  our  service  from  any 
provider is interrupted.  If there is a material disruption in the data provided to us, the information that we provide to consumers 
and dealers using our marketplace may be limited.  In addition, the quality, accuracy, and timeliness of this information may 
suffer, which may lead to a less valuable and less transparent shopping experience for consumers using our marketplace and 
could negatively affect our business and operating results.

The failure to build, maintain and protect our brand would harm our ability to grow our audience and to expand the use 
of our marketplace by consumers and dealers.

While we are focused on building our brand recognition, maintaining and enhancing our brand will depend largely on 
the success of our efforts to maintain the trust of consumers and dealers and to deliver value to each consumer and dealer 
using  our  marketplace.    Our  ability  to  protect  our  brand  is  also  impacted  by  the  success  of  our  efforts  to  optimize  our 
significant brand spend and overcome the intense competition in brand marketing across our industry, including competitors 
that  may  imitate  our  messaging  in  response  to  our  success.    If  consumers  were  to  believe  that  we  are  not  focused  on 
providing  them  with  a  better  automobile  shopping  experience,  or  if  we  fail  to  overcome  brand  marketing  competition  and 
maintain  a  differentiated  value  proposition  in  consumers’  minds,  our  reputation  and  the  strength  of  our  brand  may  be 
adversely affected. 

Complaints  or  negative  publicity  about  our  business  practices,  our  management  team  and  employees,  our  marketing 
and advertising campaigns, our compliance with applicable laws and regulations, the integrity of the data that we provide to 
consumers, data privacy and security issues, and other aspects of our business, irrespective of their validity, could diminish 
consumers’ and dealers’ confidence and participation in our marketplace and could adversely affect our brand.  There can be 
no assurance that we will be able to maintain or enhance our brand, and failure to do so would harm our business growth 
prospects and operating results. 

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Portions  of  our  platform  enable  consumers  and  dealers  using  our  sites  to  communicate  with  one  another  and  other 
persons seeking information or advice on the internet.  Claims of defamation or other injury could be made against us for 
content  posted  on  our  websites.    In  addition,  negative  publicity  and  user  sentiment  generated  as  a  result  of  fraudulent  or 
deceptive conduct by users of our marketplace could damage our reputation, reduce our ability to attract new users or retain 
our current users, and diminish the value of our brand.

Our recent, rapid growth is not indicative of our future growth, and our revenue growth rate will continue to decline in 
the future.

Our revenue increased to $588.9 million for the year ended December 31, 2019 from $454.1 million for the year ended 
December 31, 2018, representing a 30% increase between such periods, and increased to $454.1 million for the year ended 
December 31, 2018 from $316.9 million for the year ended December 31, 2017, representing a 43% increase between such 
periods. In the future, our revenue growth rates will continue to decline as we achieve higher market penetration rates, as our 
revenue  increases  to  higher  levels,  and  as  we  experience  increased  competition.    As  our  revenue  growth  rates  decline, 
investors’ perceptions of our business may be adversely affected and the market price of our Class A common stock could 
decline.  In addition, we will not be able to grow as expected, or at all, if we do not accomplish the following:

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increase the number of consumers using our marketplace;

(cid:129) maintain and expand the number of dealers that subscribe to our marketplace and maintain and increase the fees 

that they are paying;

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attract and retain advertisers placing advertisements in our marketplace;

further improve the quality of our marketplace and introduce high quality new products; and

increase the number of connections between consumers and dealers using our marketplace.

If  we  fail  to  expand  effectively  into  new  markets,  both  domestically  and  abroad,  our  revenue,  business,  and  financial 
results will be harmed.

We intend to continue to expand our operations to target new markets, both domestically and abroad, and there can be 
no  assurance  that  our  expansion  into  these  new  markets  will  be  successful.    Our  expansion  into  new  markets  places  us  in 
unfamiliar  competitive  environments  and  involves  various  risks,  including  the  need  to  invest  significant  resources  and  the 
likelihood  that  returns  on  such  investments  will  not  be  achieved  for  several  years,  or  possibly  at  all.    In  attempting  to 
establish a presence in new markets, we expect, as we have in the past, to incur significant losses in those markets and face 
various other challenges, such as obtaining and maintaining access to data, competition for consumers and dealers using our 
products,  new  and  different  competitors,  monetizing  dealers  and  other  customers,  new  regulatory  environments  and  laws, 
different  consumer  behavior  than  we  are  familiar  with,  and  our  ability  to  expand  the  number  of  our  account  managers  to 
cover  those  new  markets.    Our  current  and  any  future  expansion  plans  will  require  significant  resources  and  management 
attention.  Furthermore, expansion into international markets may not yield results similar to those we have achieved in the 
United States.

Our international operations involve risks that are different from, or in addition to, the risks we may experience as a result 
of our domestic operations, and our exposure to these risks will increase if we continue to expand internationally.

We may expand our international operations by continuing to enter new markets and expanding our offerings in new 
languages.  In most international markets, we would not be the first entrant, and our competitors may be more established or 
otherwise  better  positioned  than  we  are  to  succeed.    Our  competitors  may  offer  services  to  dealers  that  make  dealers 
dependent  on  them,  such  as  hosting  dealers’  websites  and  providing  inventory  feeds  for  dealers,  which  would  make  it 
difficult to attract dealers to our marketplace.  Dealers may also be parties to agreements with other dealers and syndicates 
that prevent them from being able to access our marketplace.  In addition, we may also face litigation from competitors in 
new markets.  Any of these barriers could impede our expansion into additional international markets, which could affect our 
business and potential growth.

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In addition to English, we have made portions of our platform available in French, German, Italian, and Spanish, and 
we will need to make all or portions of our platform available in additional languages as we launch in new countries.  We 
may  have  difficulty  modifying  our  technology  and  content  for  use  in  non-English-speaking  markets  or  fostering  new 
communities  in  non-English-speaking  markets.    Our  ability  to  manage  our  business  and  conduct  our  operations 
internationally  requires  considerable  management  attention  and  resources,  and  is  subject  to  the  particular  challenges  of 
supporting  a  rapidly  growing  business  in  an  environment  of  multiple  languages,  cultures,  customs,  legal  and  regulatory 
systems, alternative dispute resolution systems, and commercial infrastructures.  Expanding internationally may subject us to 
new risks or increase our exposure in connection with current risks, including risks associated with:

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recruiting, managing and retaining qualified multilingual employees, including sales personnel;

adapting our websites and mobile applications to conform to local consumer behavior;

increased competition from local websites, mobile applications and periodicals and potential preferences by local 
populations for local providers;

compliance  with  applicable  foreign  laws  and  regulations,  including  different  privacy,  censorship,  and  liability 
standards and regulations, and different intellectual property laws;

providing  solutions  in  different  languages  and  for  different  cultures,  which  may  require  that  we  modify  our 
solutions and features so they are culturally relevant in different countries;

the enforceability of our intellectual property rights;

credit risk and higher levels of payment fraud;

compliance  with  anti-bribery  laws,  including  compliance  with  the  Foreign  Corrupt  Practices  Act  and  the  United 
Kingdom Bribery Act;

currency exchange rate fluctuations;

foreign exchange controls that might prevent us from repatriating cash earned outside the United States;

political and economic instability in some countries;

adverse  changes  in  trade  relationships  among  foreign  countries  and/or  between  the  United  States  and  such 
countries; 

double taxation of our international earnings and potentially adverse tax consequences arising from the tax laws of 
the United States or the foreign jurisdictions in which we operate; and

higher costs of doing business internationally.

We participate in a highly competitive market, and pressure from existing and new companies may adversely affect our 
business and operating results.

We face significant competition from companies that provide listings, information, lead generation, marketing, and car-
buying services designed to help consumers shop for cars and to enable dealers to reach these consumers.  Our competitors 
offer various marketplaces, products, and services that compete with us.  Some of these competitors include:

(cid:129) major United States online automotive marketplaces: AutoTrader.com, Cars.com, and TrueCar.com;
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other United States automotive websites, such as Edmunds.com, KBB.com, and Carfax.com;

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online automotive marketplaces and websites in international markets;

internet search engines;

digital marketing providers;

peer to peer marketplaces, such as Craigslist;

sites operated by individual automobile dealers; and

online dealerships, such as Carvana and Vroom.

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We  compete  with  these  and  other  companies  for  a  share  of  dealers’  overall  marketing  budget  for  online  and  offline 
media  marketing  spend.    To  the  extent  that  dealers  view  alternative  marketing  and  media  strategies  to  be  superior  to  our 
marketplace,  we  may  not  be  able  to  maintain  or  grow  the  number  of  dealers  subscribing  to,  and  advertising  on,  our 
marketplace, and our business and financial results may be adversely affected.

We  also  expect  that  new  competitors  will  continue  to  enter  the  online  automotive  retail  industry  with  competing 
marketplaces, products, and services, or that existing competitors will expand to offer competing products or services, which 
could have an adverse effect on our business and financial results.

Our competitors could significantly impede our ability to expand the number of dealers using our marketplace.  Our 
competitors  may  also  develop  and  market  new  technologies  that  render  our  existing  or  future  platform  and  associated 
products  less  competitive,  unmarketable,  or  obsolete.    In  addition,  if  our  competitors  develop  platforms  with  similar  or 
superior functionality to ours, and our web traffic declines, we may need to decrease our subscription and advertising fees.  If 
we are unable to maintain our current pricing structure due to competitive pressures, our revenue would likely be reduced and 
our financial results would be negatively affected.

Our existing and potential competitors may have significantly more financial, technical, marketing, and other resources 
than we have, and the ability to devote greater resources to the development, promotion, and support of their marketplaces, 
products, and services.  They may also have more extensive automotive industry relationships than we have, longer operating 
histories,  and  greater  name  recognition.    As  a  result,  these  competitors  may  be  able  to  respond  more  quickly  with  new 
technologies and to undertake more extensive marketing or promotional campaigns than we can.  Additionally, to the extent 
that any competitor has existing relationships with dealers or auto manufacturers for marketing or data analytics solutions, 
those  dealers  and  auto  manufacturers  may  be  unwilling  to  partner  with  us.    If  we  are  unable  to  compete  with  these 
competitors, the demand for our marketplace and related products and services could substantially decline.

In addition, if one or more of our competitors were to merge or partner with another of our competitors, the change in 
the competitive landscape could adversely affect our ability to compete effectively.  Our competitors may also establish or 
strengthen  cooperative  relationships  with  our  existing  or  future  data  providers,  technology  partners,  or  other  parties  with 
whom we have relationships, thereby limiting our ability to develop, improve, and promote our solutions.  We may not be 
able  to  compete  successfully  against  current  or  future  competitors,  and  competitive  pressures  may  harm  our  business  and 
financial results.

Our  business  could  be  adversely  affected  if  dealer  associations  or  auto  manufacturers  were  to  discourage  or  otherwise 
deter dealers from subscribing to our marketplace.

Although the dealership industry is highly fragmented, a small number of interested parties have significant influence 
over  the  industry.    These  parties  include  national  and  regional  dealership  associations,  national  and  local  regulators, 
automotive manufacturers, consumer groups, independent dealers, and consolidated dealer groups.  If and to the extent these 
parties believe that dealerships should not enter into or maintain subscription agreements with us, this belief could become 
shared by dealerships and we may lose a number of our paying dealers.

Furthermore,  auto  manufacturers  may  provide  their  franchise  dealers  with  financial  or  other  marketing  support 
conditioned  upon  such  dealers’  adherence  to  certain  marketing  guidelines.    Auto  manufacturers  may  determine  that  the 
manner  in  which  certain  of  their  franchise  dealers  use  our  platform  is  inconsistent  with  the  terms  of  such  marketing 
guidelines,  which  determination  could  result  in  potential  or  actual  loss  of  the  manufacturers’  financial  or  other  marketing 
support  to  the  dealers  whose  use  of  our  platform  is  deemed  objectionable.    The  potential  or  actual  loss  of  such  marketing 
support may cause such dealers to cease paying for our paid features, which may adversely affect our ability to maintain or 
grow the number of our paying dealers.

Dealer closures or consolidations could reduce demand for our products, which may decrease our revenue.

In the past, the number of United States dealers has declined due to dealership closures and consolidations as a result of 
factors such as global economic downturns.  When dealers consolidate, the services they previously purchased separately are 
often  purchased  by  the  combined  entity  in  a  lesser  quantity  or  for  a  lower  aggregate  price  than  before,  leading  to  volume 
compression and loss of revenue.  Further dealership consolidations or closures could reduce the aggregate demand for our 
products  and  services.    If  dealership  closures  and  consolidations  occur  in  the  future,  our  business,  financial  position  and 
results of operations could be materially and adversely affected.

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We  rely  on  third-party  service  providers  and  strategic  partners  for  many  aspects  of  our  business,  and  any  failure  to 
maintain these relationships or to successfully integrate certain third-party platforms could harm our business.

Our  success  will  depend  upon  our  relationships  with  third  parties,  including  our  payment  processor,  our  data  center 
hosts, our information technology providers, our data providers for inventory and vehicle information, our human resources 
information  system  provider,  our  billing  subscription  software  provider,  our  customer  relationship  management  software 
provider,  our  financial  planning  and  analysis  software  provider,  our  information  integration  platform  providers,  our 
marketing  platform  providers,  our  business  intelligence  and  data  analytics  providers,  our  search  engine  and  social  media 
advertising providers, our invoice and expense provider, our equity administration provider, and our general ledger provider, 
as  well  as  our  strategic  partners,  including  consumer  lenders.    If  these  third  parties  experience  difficulty  meeting  our 
requirements or standards, have adverse audit results, violate the terms of our relationship or applicable law, fail to obtain or 
maintain applicable licenses, or if the relationships we have established with such third parties expire or otherwise terminate, 
it could make it difficult for us to operate some aspects of our business, which could damage our business and reputation.  In 
addition, if such third-party service providers or strategic partners were to cease operations, temporarily or permanently, face 
financial  distress  or  other  business  disruptions,  increase  their  fees,  or  if  our  relationships  with  these  providers  or  partners 
deteriorate or terminate, we could suffer increased costs and we may be unable to provide consumers with content or provide 
similar services until an equivalent provider could be found or we could develop replacement technology or operations.  In 
addition,  if  we  are  unsuccessful  in  identifying  or  finding  high-quality  partners,  if  we  fail  to  negotiate  cost-effective 
relationships with them, or if we ineffectively manage these relationships, it could have an adverse impact on our business 
and financial results.

Our enterprise systems require that we integrate the platforms hosted by certain third-party service providers.  We are 
responsible for integrating these platforms and updating them to maintain proper functionality.  Issues with these integrations, 
our  failure  to  properly  update  third-party  platforms  or  any  interruptions  to  our  internal  enterprise  systems  could  harm  our 
business by causing delays in our ability to quote, activate service and bill new and existing customers on our platform.

If we continue to grow rapidly, we may not be able to manage our growth effectively.

We have experienced rapid growth in our headcount and operations, which places substantial demand on management 
and our operational infrastructure.  In addition, with further growth and expansion, our employee base will continue to spread 
outside of our headquarters in Cambridge, Massachusetts.  As we continue to grow, we must effectively integrate, develop, 
and motivate a large number of new employees, while maintaining the beneficial aspects of our company culture.  If we do 
not manage the growth of our business and operations effectively, the quality of our services and efficiency of our operations 
could suffer, which could harm our brand, results of operations, and overall business.

We  depend  on  key  personnel  to  operate  our  business,  and  if  we  are  unable  to  retain,  attract  and  integrate  qualified 
personnel, our ability to develop and successfully grow our business could be materially and adversely affected.

We  believe  our  success  has  depended,  and  continues  to  depend,  on  the  efforts  and  talents  of  our  executives  and 
employees.  Our future success depends on our continuing ability to attract, develop, motivate, and retain highly qualified and 
skilled employees.  Qualified individuals are in high demand, and we may incur significant costs to attract and retain them.  
In  addition,  the  loss  of  any  of  our  executive  officers  or  key  employees,  or  the  reduction  in  their  involvement  in  the 
management of our business, could materially adversely affect our ability to execute our business plan and strategy, and we 
may not be able to find adequate replacements on a timely basis, or at all.  Our executive officers and other employees are at-
will employees, which means they may terminate their employment relationships with us at any time, and their knowledge of 
our  business  and  industry  would  be  extremely  difficult  to  replace.    We  cannot  ensure  that  we  will  be  able  to  retain  the 
services of any members of our senior management or other key employees.  If we do not succeed in attracting well-qualified 
employees or retaining and motivating existing employees, our business could be materially and adversely affected.

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If we are unable to successfully respond to changes in the market, our business could be harmed.

While our business has grown rapidly as consumers and dealers have increasingly accessed our marketplace, we expect 
that our business will evolve in ways which may be difficult to predict.  For example, we anticipate that over time we may 
reach a point when investments in new user traffic are less productive and the continued growth of our revenue will require 
more  focus  on  developing  new  products  for  consumers  and  dealers,  expanding  our  marketplace  into  new  international 
markets to attract new consumers and dealers, and increasing our fees for our products.  It is also possible that consumers and 
dealers  could  broadly  determine  that  they  no  longer  believe  in  the  value  of  our  marketplace.    Our  continued  success  will 
depend on our ability to successfully adjust our strategy to meet the changing market dynamics.  If we are unable to do so, 
our  business  could  be  harmed  and  our  results  of  operations  and  financial  condition  could  be  materially  and  adversely 
affected.

We may be subject to disputes regarding the accuracy of Instant Market Values, Deal Ratings, Dealer Ratings, New Car 
Price Guidance and other features of our marketplace.

We provide consumers using our marketplace with our proprietary Instant Market Values, or IMV, Deal Ratings, and 
Dealer Ratings, as well as other features to help them evaluate vehicle listings, including price guidance for new car listings, 
or New Car Price Guidance.  Revisions to or errors in our automated valuation models, or the algorithms that underlie them, 
may cause the IMV, the Deal Rating, New Car Price Guidance, or other features to vary from our expectations regarding the 
accuracy of these tools.  In addition, from time to time, regulators, consumers, dealers and other industry participants may 
question  or  disagree  with  our  IMV,  Deal  Rating,  Dealer  Rating  or  New  Car  Price  Guidance.    Any  such  questions  or 
disagreements  could  result  in  distraction  from  our  business  or  potentially  harm  our  reputation,  could  result  in  a  decline  in 
consumers’ use of our marketplace and could result in legal disputes.

As  we  acquire  other  companies  or  technologies,  such  activities  could  divert  our  management’s  attention,  result  in 
additional dilution to our stockholders, and otherwise disrupt our operations and harm our operating results.

Our success will depend, in part, on our ability to grow our business in response to the demands of consumers, dealers, 
and other constituents within the automotive industry as well as competitive pressures.  In some circumstances, we will do so 
through  the  acquisition  of  complementary  businesses  and  technologies  rather  than  through  internal  development.    The 
identification  of  suitable  acquisition  candidates  can  be  difficult,  time-consuming,  and  costly,  and  we  may  not  be  able  to 
successfully complete identified acquisitions.  The risks we face in connection with acquisitions include:

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diversion  of  management  time  and  focus  from  operating  our  business  to  addressing  acquisition  integration 
challenges;

coordination of technology, product, research, and development, and sales and marketing functions;

transition of the acquired company’s consumers and data to our marketplace and products;

retention of employees from the acquired company;

cultural challenges associated with integrating employees from the acquired company into our organization;

integration  of  the  acquired  company’s  accounting,  management  information,  human  resources,  and  other 
administrative systems;

the need to implement or improve controls, procedures, and policies at a business that prior to the acquisition may 
have lacked effective controls, procedures, and policies;

potential write-offs of intangibles or other assets acquired in such transactions that may have an adverse effect on 
our operating results in a given period;

potential liabilities for activities of the acquired company before the acquisition, including patent and trademark 
infringement  claims,  violations  of  laws,  commercial  disputes,  tax  liabilities,  and  other  known  and  unknown 
liabilities; and

litigation or other claims in connection with the acquired company, including claims from terminated employees, 
consumers, former stockholders, and other third parties.

Our failure to address these risks or other problems encountered in connection with acquisitions and investments could 
cause  us  to  fail  to  realize  the  anticipated  benefits  of  these  acquisitions  or  investments,  cause  us  to  incur  unanticipated 
liabilities,  cause  us  to  be  reluctant  to  engage  in  future  transactions,  and  harm  our  business  generally.    Acquisitions  could 

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result in dilutive issuances of our equity securities, the incurrence of debt, contingent liabilities, amortization expense, and 
impairment charges associated with acquired intangible assets or goodwill, any of which could harm our financial condition.  
Also, the anticipated benefits of any acquisitions may not materialize.

We are subject to a complex framework of federal, state, and foreign laws and regulations, many of which are unsettled, 
still  developing  and  contradictory,  which  have  in  the  past,  and  could  in  the  future,  subject  us  to  claims,  challenge  our 
business model, or otherwise harm our business.

Various aspects of our business are, may become, or may be viewed by regulators from time to time as subject, directly 
or indirectly, to United States federal, state and local laws and regulations, and to foreign laws and regulations.  Failure to 
comply  with  such  laws  or  regulations  may  result  in  the  suspension  or  termination  of  our  ability  to  do  business  in  affected 
jurisdictions, the imposition of significant civil and criminal penalties, including fines or the award of significant damages 
against us and dealers in class action or other civil litigation, or orders or settlements requiring us to make adjustments to our 
marketplace and related products and services.

Local Motor Vehicle Sales, Advertising and Brokering, and Consumer Protection Laws

The  advertising  and  sale  of  new  and  used  motor  vehicles  is  highly  regulated  by  the  jurisdictions  in  which  we  do 
business.  Although we do not sell motor vehicles, and although we believe that vehicle listings on our site are not themselves 
advertisements, regulatory authorities or third parties could take the position that some of the laws or regulations applicable 
to dealers or to the manner in which motor vehicles are advertised and sold generally are directly applicable to our business.  
These advertising laws and regulations are frequently subject to multiple interpretations and are not uniform from jurisdiction 
to jurisdiction, sometimes imposing inconsistent requirements with respect to new or used motor vehicles.  If our marketplace 
and related products are determined to not comply with relevant regulatory requirements, we or dealers could be subject to 
significant  civil  and  criminal  penalties,  including  fines,  or  the  award  of  significant  damages  in  class  actions  or  other  civil 
litigation,  as  well  as  orders  interfering  with  our  ability  to  continue  providing  our  marketplace  and  related  products  and 
services  in  certain  states.    In  addition,  even  absent  such  a  determination,  to  the  extent  dealers  are  uncertain  about  the 
applicability of such laws and regulations to our business, we may lose, or have difficulty increasing the number of paying 
dealers, which would affect our future growth.  

If regulators or other third parties take the position in the future that our marketplace or related products violate applicable 
brokering, bird-dog, consumer protection, consumer finance or advertising laws or regulations, responding to such allegations 
could  be  costly,  could  require  us  to  pay  significant  sums  in  settlements,  could  require  us  to  pay  civil  and  criminal  penalties, 
including  fines,  could  interfere  with  our  ability  to  continue  providing  our  marketplace  and  related  products  in  certain 
jurisdictions, or could require us to make adjustments to our marketplace and related products or the manner in which we derive 
revenue  from  dealers  using  our  platform,  any  or  all  of  which  could  result  in  substantial  adverse  publicity,  termination  of 
subscriptions by dealers, decreased revenues, distraction for our employees, increased expenses, and decreased profitability.

Federal Laws and Regulations

The United States Federal Trade Commission, or the FTC, has the authority to take actions to remedy or prevent acts or 
practices  that  it  considers  to  be  unfair  or  deceptive  and  that  affect  commerce  in  the  United  States.    If  the  FTC  takes  the 
position in the future that any aspect of our business, including our advertising and privacy practices, constitutes an unfair or 
deceptive act or practice, responding to such allegations could require us to defend our practices and pay significant damages, 
settlements, and civil penalties, or could require us to make adjustments to our marketplace and related products and services, 
any or all of which could result in substantial adverse publicity, distraction for our employees, loss of participating dealers, 
lost revenues, increased expenses, and decreased profitability.

Our platform enables us, dealers, and users to send and receive text messages and other mobile phone communications.  
The  Telephone  Consumer  Protection  Act,  or  the  TCPA,  as  interpreted  and  implemented  by  the  Federal  Communications 
Commission, or the FCC, and federal and state courts, imposes significant restrictions on utilization of telephone calls and 
text  messages  to  residential  and  mobile  telephone  numbers  as  a  means  of  communication,  particularly  if  the  prior  express 
consent of the person being contacted has not been obtained.  Violations of the TCPA may be enforced by the FCC, by state 
attorneys general, or by others through litigation, including class actions.  Statutory penalties for TCPA violations range from 
$500  to  $1,500  per  violation,  which  is  often  interpreted  to  mean  per  phone  call  or  text  message.    Furthermore,  several 
provisions  of  the  TCPA,  as  well  as  applicable  rules  and  orders,  are  open  to  multiple  interpretations,  and  compliance  may 
involve fact-specific analyses.

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Any failure by us, or the third parties on which we rely, to adhere to, or successfully implement, appropriate processes 
and procedures in response to existing or future laws and regulations could result in legal and monetary liability, fines and 
penalties, or damage to our reputation in the marketplace, any of which could have a material adverse effect on our business, 
financial condition, and results of operations.  Even if the claims are meritless, we may be required to expend resources and 
pay  costs  to  defend  against  regulatory  actions  or  third-party  claims.    Additionally,  any  change  to  the  TCPA  or  its 
interpretation  that  further  restricts  the  way  consumers  and  dealers  interact  through  our  platform,  or  any  governmental  or 
private  enforcement  actions  related  thereto,  could  adversely  affect  our  ability  to  attract  customers  and  could  harm  our 
business, financial condition, results of operations, and cash flows.

Antitrust Laws

Antitrust and competition laws prohibit, among other things, any joint conduct among competitors that would lessen 
competition in the marketplace.  We believe that we are in compliance with the legal requirements imposed by such antitrust 
laws.    However,  a  governmental  or  private  civil  action  alleging  the  improper  exchange  of  information,  or  unlawful 
participation in price maintenance or other unlawful or anticompetitive activity, even if unfounded, could be costly to defend 
and could harm our business, results of operations, financial condition, and cash flows.

Other

Claims  could  be  made  against  us  under  both  United  States  and  foreign  laws,  including  claims  for  defamation,  libel, 
invasion  of  privacy,  false  advertising,  intellectual  property  infringement,  or  claims  based  on  other  theories  related  to  the 
nature  and  content  of  the  materials  disseminated  by  users  of  our  marketplace  and  portions  of  our  websites.    In  addition, 
domestic  and  foreign  legislation  has  been  proposed  that  could  prohibit  or  impose  liability  for  the  transmission  over  the 
internet of certain types of information.  Our defense against any of these actions could be costly and involve significant time 
and  attention  of  our  management  and  other  resources.    If  we  become  liable  for  information  provided  by  our  users  and 
transmitted in our marketplace in any jurisdiction in which we operate, we could be directly harmed and we may be forced to 
implement new measures to reduce our exposure to this liability.

The  foregoing  description  of  laws  and  regulations  to  which  we  are  or  may  be  subject  is  not  exhaustive,  and  the 
regulatory  framework  governing  our  operations  is  subject  to  continuous  change.    As  we  expand  our  operations 
internationally, we are, and we will continue to be, exposed to legal and regulatory risks including with respect to privacy, 
tax,  law  enforcement,  content,  intellectual  property,  competition,  and  other  matters.    The  enactment  of  new  laws  and 
regulations  or  the  interpretation  of  existing  laws  and  regulations,  both  domestically  and  internationally,  in  an  unfavorable 
way may affect the operation of our business, directly or indirectly, which could result in substantial regulatory compliance 
costs,  civil  or  criminal  penalties,  including  fines,  adverse  publicity,  loss  of  participating  dealers,  lost  revenues,  increased 
expenses, and decreased profitability.  Further, investigations by governmental agencies, including the FTC, into allegedly 
anticompetitive, unfair, deceptive or other business practices by us or dealers using our marketplace, could cause us to incur 
additional  expenses  and,  if  adversely  concluded,  could  result  in  substantial  civil  or  criminal  penalties  and  significant  legal 
liability, or orders requiring us to make adjustments to our marketplace and related products and services.

Our business is subject to risks related to the larger automotive industry ecosystem, including consumer demand, global 
supply  chain  challenges,  trade  relations  between  the  United  States  and  China  and  other  macroeconomic  issues,  which 
could have a material adverse effect on our business, revenue, results of operations, and financial condition.

Decreases in consumer demand could adversely affect the market for automobile purchases and, as a result, reduce the 
number  of  consumers  using  our  platform.    Consumer  purchases  of  new  and  used  automobiles  generally  decline  during 
recessionary  periods  and  other  periods  in  which  disposable  income  is  adversely  affected.    Purchases  of  new  and  used 
automobiles are typically discretionary for consumers and have been, and may continue to be, affected by negative trends in the 
economy, including: the cost of energy and gasoline; the availability and cost of credit; rising interest rates, which may reduce 
the  demand  for  consumer  credit  due  to  the  higher  cost  of  borrowing;  reductions  in  business  and  consumer  confidence;  stock 
market volatility; increased unemployment; and changing trade barriers, including increased tariff rates or custom duties.  

Further,  in  recent  years  the  market  for  motor  vehicles  has  experienced  rapid  changes  in  technology  and  consumer 
demands.    Self-driving  technology,  ride  sharing,  transportation  networks,  and  other  fundamental  changes  in  transportation 
could impact consumer demand for the purchase of automobiles.  A reduction in the number of automobiles purchased by 
consumers could adversely affect dealers and car manufacturers and lead to a reduction in other spending by these groups, 
including targeted incentive programs.  

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In  addition,  our  business  may  be  negatively  affected  by  challenges  to  the  larger  automotive  industry  ecosystem, 
including global supply chain challenges, changes to trade policies, trade relations between the United States and China and 
other  macroeconomic  issues.    These  factors  could  have  a  material  adverse  effect  on  our  business,  revenue,  results  of 
operations, and financial condition.

The  consequences  we  may  face  from  the  exit  of  the  United  Kingdom  from  the  European  Union  could  have  a  material 
adverse effect on our business, revenue, results of operations, and financial condition.

The United Kingdom’s exit from the European Union, or the EU, commonly referred to as “Brexit”, could adversely 
affect  European  and  global  economic  or  market  conditions,  contribute  to  instability  in  global  financial  markets,  create 
uncertainty in the wider commercial, legal, and regulatory environment, and cause disruptions to our business and operations 
in  the  United  Kingdom,  including  with  respect  to  our  customers,  suppliers,  and  consumers  in  the  United  Kingdom.    As  a 
result of this economic uncertainty, our dealer customers in particular may be unwilling to subscribe to our websites or renew 
or increase their existing subscriptions, as applicable.  We may also face new regulatory costs and challenges that could have 
an  adverse  effect  on  our  operations.    Brexit  has  created  economic  uncertainty  and  its  consequences  could  have  a  material 
adverse effect on our business, revenue, results of operations, and financial condition.

Making decisions that we believe are in the best interests of our marketplace may cause us to forgo short-term gains in 
pursuit of potential but uncertain long-term growth.

In  the  past,  we  have  forgone,  and  we  will  in  the  future  continue  to  forgo,  certain  expansion  or  short-term  revenue 
opportunities that we do not believe are in the long-term best interests of our marketplace, even if such decisions negatively 
impact  our  results  of  operations  in  the  short  term.    For  example,  we  manage  the  text-chat  feature  of  our  websites  where 
consumers  can  message  paying  dealers.    Our  management  of  this  feature  has  helped  improve  dealer  response  times  to 
consumers, which in turn improves the consumer experience.  While our management of this feature provides value to both 
consumers and paying dealers and could be a potential source of short-term revenue for us, we are not currently charging for 
this  feature  and  are  instead  focusing  on  the  potential  long-term  value  of  this  feature  to  our  marketplace  and  its  users.  
However, this strategy may not result in the long-term benefits that we expect, in which case our user traffic and engagement, 
business, and financial results could be harmed.

A significant disruption in service on our websites or mobile applications could damage our reputation and result in a loss 
of consumers, which could harm our business, brand, operating results, and financial condition.

Our brand, reputation, and ability to attract consumers, dealers, and advertisers depend on the reliable performance of 
our technology infrastructure and content delivery.  We have experienced, and we may in the future experience, interruptions 
with our systems.  Interruptions in these systems, whether due to system failures, computer viruses, ransomware, or physical 
or electronic break-ins, could affect the security or availability of our marketplace on our websites and mobile applications, 
and prevent or inhibit the ability of dealers and consumers to access our marketplace.  For example, past disruptions have 
impacted our ability to activate customer accounts and manage our billing activities in a timely manner.  Such interruptions 
could also result in third parties accessing our confidential and proprietary information, including our intellectual property.  
Problems with the reliability or security of our systems could harm our reputation, harm our ability to protect our confidential 
and proprietary information, result in a loss of consumers and dealers, and result in additional costs.

Substantially all of the communications, network, and computer hardware used to operate our platform is located in the 
United States near Boston, Massachusetts, and internationally near London, England.  Although we have two locations in the 
United  States  and  we  believe  our  systems  are  redundant,  there  may  be  exceptions  for  certain  hardware  or  software.    In 
addition, we do not own or control the operation of these facilities.  We also use third-party hosting services to back up some 
data  but  do  not  maintain  redundant  systems  or  facilities  for  some  of  the  services.    A  disruption  to  one  or  more  of  these 
systems  may  cause  us  to  experience  an  extended  period  of  system  unavailability,  which  could  negatively  impact  our 
relationship with consumers, customers and advertisers.  Our systems and operations are vulnerable to damage or interruption 
from  fire,  flood,  power  loss,  telecommunications  failure,  terrorist  attacks,  acts  of  war,  electronic  and  physical  break-ins, 
computer  viruses,  earthquakes,  and  similar  events.    The  occurrence  of  any  of  these  events  could  result  in  damage  to  our 
systems and hardware or could cause them to fail.  In addition, we may not have sufficient protection or recovery plans in 
certain circumstances.

Problems faced by our third-party web hosting providers could adversely affect the experience consumers have while 
using  our  marketplace.    Our  third-party  web  hosting  providers  could  close  their  facilities  without  adequate  notice.    Any 
financial difficulties, up to and including bankruptcy, faced by our third-party web hosting providers or any of the service 

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providers whose services they use may have negative effects on our business, the nature and extent of which are difficult to 
predict.  If our third-party web hosting providers are unable to keep up with our growing capacity needs, our business could 
be harmed.

Any errors, defects, disruptions, or other performance or reliability problems with our network operations could cause 
interruptions in access to our marketplace as well as delays and additional expense in arranging new facilities and services 
and could harm our reputation, business, operating results, and financial condition.

Although we carry insurance, it may not be sufficient to compensate us for the potentially significant losses, including 
the potential harm to the future growth of our business, that may result from interruptions in our service as a result of system 
failures.

We  collect,  process,  store,  transfer,  share,  disclose,  and  use  consumer  information  and  other  data,  and  our  actual  or 
perceived failure to protect such information and data or respect users’ privacy could damage our reputation and brand 
and harm our business and operating results.

Some  functions  of  our  marketplace  involve  the  storage  and  transmission  of  consumers’  information,  such  as  IP 
addresses, contact information of users who connect with dealers and profile information of users who create accounts on our 
marketplace,  as  well  as  dealers’  information.    We  also  process  and  store  personal  and  confidential  information  of  our 
vendors, partners, and employees.  Some of this information may be private, and security breaches could expose us to a risk 
of  loss  or  exposure  of  this  information,  which  could  result  in  potential  liability,  litigation,  and  remediation  costs.    For 
example, hackers could steal our users’ profile passwords, names, email addresses, phone numbers, and zip codes.  We rely 
on  encryption  and  authentication  technology  licensed  from  third  parties  to  effect  secure  transmission  of  such  information.  
Like  all  information  systems  and  technology,  our  websites,  mobile  applications,  and  information  systems  are  subject  to 
computer  viruses,  break-ins,  phishing  attacks,  attempts  to  overload  the  systems  with  denial-of-service  or  other  attacks, 
ransomware, and similar incidents or disruptions from unauthorized use of our computer systems, any of which could lead to 
interruptions,  delays,  or  website  shutdowns,  and  could  cause  loss  of  critical  data  and  the  unauthorized  disclosure,  access, 
acquisition, alteration, and use of personal or other confidential information.  If we experience compromises to our security 
that result in website or mobile application performance or availability problems, the complete shutdown of our websites or 
mobile applications, or the loss or unauthorized disclosure, access, acquisition, alteration, or use of confidential information, 
consumers, customers, advertisers, partners, vendors, and employees may lose trust and confidence in us, and consumers may 
decrease the use of our websites or stop using our websites entirely, dealers may stop or decrease their subscriptions with us, 
and advertisers may decrease or stop advertising on our websites.  

Further, outside parties have attempted and will continue to attempt to fraudulently induce employees, consumers, or 
advertisers  to  disclose  sensitive  information  in  order  to  gain  access  to  our  information  or  our  consumers’,  dealers’, 
advertisers’, and employees’ information.  As cyber-attacks increase in frequency and sophistication, our cyber-security and 
business continuity plans may not be effective in anticipating, preventing and effectively responding to all potential cyber-
risk  exposures.    In  addition,  because  the  techniques  used  to  obtain  unauthorized  access,  disable  or  degrade  service,  or 
sabotage systems change frequently, often are not recognized until after being launched against a target, and may originate 
from  less  regulated  and  remote  areas  around  the  world,  we  may  be  unable  to  proactively  address  these  techniques  or  to 
implement adequate preventative measures.

Any or all of the issues above could adversely affect our brand reputation, negatively impact our ability to attract new 
consumers  and  increase  engagement  by  existing  consumers,  cause  existing  consumers  to  curtail  or  stop  use  of  our 
marketplace  or  close  their  accounts,  cause  existing  dealers  and  advertisers  to  cancel  their  contracts,  cause  employees  to 
terminate  their  employment,  cause  employment  candidates  to  be  unwilling  to  pursue  employment  opportunities  or  accept 
employment offers, and or subject us to governmental or third-party lawsuits, investigations, regulatory fines, or other actions 
or liability, thereby harming our business, results of operations, and financial condition.

There are numerous federal, national, state, and local laws and regulations in the United States and around the world 
regarding  privacy  and  the  collection,  processing,  storage,  sharing,  disclosure,  use,  cross-border  transfer,  and  protection  of 
personal information and other data.  These laws and regulations are evolving, are subject to differing interpretations, may be 
costly to comply with, may result in regulatory fines or penalties, may subject us to third-party lawsuits, may be inconsistent 
between countries and jurisdictions, and may conflict with other requirements.

24

We  seek  to  comply  with  industry  standards  and  are  subject  to  the  terms  of  our  privacy  policies  and  privacy-related 
obligations to third parties, as well as all applicable laws, policies, legal obligations, and industry codes of conduct relating to 
privacy and data protection.  However, it is possible that these obligations may be interpreted and applied in new ways or in a 
manner that is inconsistent from one jurisdiction to another and may conflict with other rules or our practices and that new 
regulations could be enacted.  Several proposals have recently become effective or are pending, as applicable, before federal, 
state, local, and foreign legislative and regulatory bodies that could significantly affect our business, including the General 
Data Protection Regulation in the EU, or the GDPR, which went into effect on May 25, 2018, and the California Consumer 
Privacy  Act,  or  the  CCPA,  which  went  into  effect  on  January  1,  2020.    The  CCPA,  among  other  things,  contains  new 
disclosure  obligations  for  businesses  that  collect  personal  information  about  California  residents  and  provides  California 
residents  with  additional  rights  relating  to  their  personal  information.  The  GDPR  and  CCPA  in  particular  have  already 
required, and may further require, us to change our policies and procedures and may in the future require us to make changes 
to our marketplace and other products.  These and other requirements could reduce demand for our marketplace and other 
offerings, require us to take on more onerous obligations in our contracts and restrict our ability to store, transfer, and process 
data, which may seriously harm our business.  Similarly, Brexit may require us to change our policies and procedures and, if 
we are not in compliance, may also seriously harm our business.  We may not be entirely successful in our efforts to comply 
with  the  evolving  regulations  to  which  we  are  subject  due  to  various  factors  within  our  control,  such  as  limited  internal 
resource allocation, or outside our control, such as a lack of vendor cooperation, new regulatory interpretations, or lack of 
regulatory guidance in respect of certain GDPR or CCPA requirements.  

Any  failure  or  perceived  failure  by  us  to  comply  with  United  States  and  international  data  protection  laws  and 
regulations,  our  privacy  policies,  or  our  privacy-related  obligations  to  consumers,  customers,  employees  and  other  third 
parties,  or  any  compromise  of  security  that  results  in  the  unauthorized  release  or  transfer  of  sensitive  information,  which 
could  include  personal  information  or  other  user  data,  may  result  in  governmental  investigations,  enforcement  actions, 
regulatory fines, litigation, criminal penalties, or public statements against us by consumer advocacy groups or others, and 
could  cause  consumers  and  dealers  to  lose  trust  in  us,  which  could  significantly  impact  our  brand  reputation  and  have  an 
adverse effect on our business.  Additionally, if any third party that we share information with experiences a security breach 
or fails to comply with its privacy-related legal obligations or commitments to us, such matters may put employee, consumer 
or dealer information at risk and could in turn expose us to claims for damages or regulatory fines or penalties and harm our 
reputation, business, and operating results.

Our ability to attract consumers to our own websites and for our advertising clients depends on the collection of consumer 
data  from  various  sources,  which  may  be  restricted  by  consumer  choice,  privacy  restrictions  imposed  by  advertising 
partners, web browsers or other software, and developments in laws, regulations and industry standards.

The  success  of  our  consumer  marketing  and  the  delivery  of  internet  advertisements  for  our  clients  depends  on  our 
ability to leverage data, including data that we collect from our clients, data we receive from our publisher partners and third 
parties,  and  data  from  our  operations.  Using  cookies  and  non-cookie-based  technologies,  such  as  mobile  advertising 
identifiers,  we  collect  information  about  the  interactions  of  users  with  our  clients’  and  publishers’  digital  properties 
(including,  for  example,  information  about  the  placement  of  advertisements  and  users’  shopping  or  other  interactions  with 
our clients’ websites or advertisements). Our ability to successfully leverage such data depends on our continued ability to 
access and use such data, which could be restricted by a number of factors, including: 

(cid:129)

(cid:129)

(cid:129)

increasing consumer adoption of “do not track” mechanisms as a result of legislation including GDPR and CCPA;

privacy  restrictions  imposed  by  web  browser  developers,  advertising  partners  or  other  software  developers  that 
impair our ability to understand the preferences of consumers by limiting the use of third-party cookies or other 
tracking technologies or data indicating or predicting consumer preferences; and

new developments in, or new interpretations of, privacy laws, regulations and industry standards.

Each of these developments could materially impact our ability to collect consumer data and deliver relevant internet 
advertisements  to  attract  consumers  to  our  websites  or  to  deliver  targeted  advertising  for  our  advertising  clients.  If  we  are 
unsuccessful  in  evolving  our  advertising  and  marketing  strategies  to  adapt  to  and  mitigate  these  evolving  consumer  data 
limitations, our business results could be materially impacted. 

25

We have been, and may again be, subject to intellectual property disputes, which are costly to defend and could harm our 
business and operating results.

We are subject to claims and litigation by third parties that we infringe their intellectual property rights, and we may 
face allegations in the future that we have infringed the trademarks, copyrights, patents, and other intellectual property rights 
of third parties, including from our competitors or non-practicing entities.  We may also learn of possible infringement to our 
trademarks, copyrights, patents, and other intellectual property.  In addition, we could be subject to lawsuits where consumers 
and dealers posting content on our websites disseminate materials that infringe the intellectual property rights of third parties.  
We have encountered lawsuits in the past containing such allegations.

Patent and other intellectual property litigation may be protracted and expensive, and the results are difficult to predict 
and may result in significant settlement costs or payment of substantial damages.  Many potential litigants, including patent 
holding companies, have the ability to dedicate substantially greater resources to enforce their intellectual property rights and 
to defend claims that may be brought against them. Furthermore, a successful claimant could secure a judgment that requires 
us to stop offering some features or prevents us from conducting our business as we have historically done or may desire to 
do in the future. We might also be required to seek a license and pay royalties for the use of such intellectual property, which 
may  not  be  available  on  commercially  acceptable  terms,  or  at  all.  Alternatively,  we  may  be  required  to  modify  our 
marketplace and features while we develop non-infringing substitutes, which could require significant effort and expense and 
may ultimately not be successful.

In addition, we use open source software in our platform and will use open source software in the future.  From time to 
time, we may face claims from companies that incorporate open source software into their products, claiming ownership of, 
or  demanding  release  of,  the  source  code,  the  open  source  software,  or  derivative  works  that  were  developed  using  such 
software, or otherwise seeking to enforce the terms of the applicable open source license.  These claims could also result in 
litigation,  require  us  to  purchase  a  costly  license  or  require  us  to  devote  additional  product,  technology,  and  development 
resources  to  change  our  platform  or  services,  any  of  which  would  have  a  negative  effect  on  our  business  and  operating 
results.

Even if these matters do not result in litigation or are resolved in our favor or without significant cash settlements, these 
matters, and the time and resources necessary to litigate or resolve them, could harm our business, our operating results, and 
our reputation.

Failure to adequately protect our intellectual property could harm our business and operating results.

Our business depends on our intellectual property, the protection of which is crucial to the success of our business.  We 
rely  on  a  combination  of  patent,  trademark,  trade  secret,  and  copyright  law  and  contractual  restrictions  to  protect  our 
intellectual property.  In addition, we attempt to protect our intellectual property, technology, and confidential information by 
requiring  our  employees  and  consultants  to  enter  into  confidentiality  and  assignment  of  inventions  agreements  and  third 
parties to enter into nondisclosure agreements as we deem appropriate.  Despite our efforts to protect our proprietary rights, 
unauthorized  parties  may  attempt  to  copy  aspects  of  our  platform’s  features,  software,  and  functionality  or  obtain  and  use 
information that we consider proprietary.

Competitors may adopt service names similar to ours, thereby harming our ability to build brand identity and possibly 
leading  to  user  confusion.    In  addition,  there  could  be  potential  trade  name  or  trademark  infringement  claims  brought  by 
owners of other registered trademarks, or trademarks that incorporate variations of the term “CarGurus.”  If we are restricted 
in any way in registering our CARGURUS mark in international markets, it could impact our ability to establish and grow 
our  business  internationally.    Also,  while  we  have  registered  the  CARGURUS  and  CG  logos  in  the  EU  and  the  United 
Kingdom, as well as the word-mark CARGURUS in Italy, France, Spain, the United Kingdom and, for a subset of services, 
Ireland, we were not able to register the word-mark CARGURUS in the EU and Germany as the mark was deemed to be non-
distinctive, and thus not registerable.  We may be unable to register CARGURUS, the word-mark, in certain other countries 
in  the  EU.   If  we  are  unable  to  register  the  CARGURUS  word-mark  in  any  country,  it  may  limit  our  ability  to  challenge 
unauthorized users of marks that are the same as or similar to CARGURUS.

We currently hold the “CarGurus.com” internet domain name and various other related domain names.  The regulation 
of  domain  names  is  subject  to  change.    Regulatory  bodies  could  establish  additional  top-level  domains,  appoint  additional 
domain name registrars, or modify the requirements for holding domain names.  As a result, we may not be able to acquire or 
maintain all domain names that use the name CarGurus.   In addition, third parties have created and may in the future create 
copycat or squatter domains to deceive consumers, which could harm our brand, interfere with our ability to register domain 
names, and result in additional costs.

26

Confidentiality agreements with employees and others may not adequately prevent disclosure of trade secrets and other 
proprietary information.

In order to protect our technologies and processes, we rely in part on confidentiality agreements with our employees, 
independent  contractors,  and  other  advisors.    These  agreements  may  not  effectively  prevent  disclosure  of  confidential 
information,  including  trade  secrets,  and  may  not  provide  an  adequate  remedy  in  the  event  of  unauthorized  disclosure  of 
confidential information.  Others may also independently discover our trade secrets and proprietary information, and in such 
cases, we may not be able to assert our trade secret rights against such parties.  To the extent that our employees, contractors, 
or other third parties with whom we do business use intellectual property owned by others in their work for us, disputes may 
arise  as  to  the  rights  to  related  or  resulting  know-how  and  inventions.    The  loss  of  confidential  information  or  intellectual 
property  rights,  including  trade  secret  protection,  could  make  it  easier  for  third  parties  to  compete  with  our  products.    In 
addition, any changes in, or unexpected interpretations of, intellectual property laws may compromise our ability to enforce 
our  trade  secret  and  intellectual  property  rights.    Costly  and  time-consuming  litigation  could  be  necessary  to  enforce  and 
determine  the  scope  of  our  proprietary  rights,  and  failure  to  obtain  or  maintain  protection  of  our  trade  secrets  or  other 
proprietary information could harm our business, results of operations, reputation, and competitive position.

We may be unable to halt the operations of websites that aggregate or misappropriate our data.

From  time  to  time,  third  parties  may  misappropriate  our  data  through  website  scraping,  robots,  or  other  means  and 
aggregate this data on their websites with data from other companies.  In addition, copycat websites may misappropriate data 
in  our  marketplace  and  attempt  to  imitate  our  brand  or  the  functionality  of  our  websites.    If  we  become  aware  of  such 
activities, we intend to employ technological or legal measures in an attempt to halt their operations.  However, we may be 
unable  to  detect  all  such  activities  in  a  timely  manner  and,  even  if  we  could,  technological  and  legal  measures  may  be 
insufficient to halt their operations.  In some cases, particularly in the case of entities operating outside of the United States, 
our available remedies may not be adequate to protect us against the impact of the operation of such websites.  Regardless of 
whether we can successfully enforce our rights against the operators of these websites, any measures that we may take could 
require  us  to  expend  significant  financial  or  other  resources,  which  could  harm  our  business,  results  of  operations,  and 
financial condition.  In addition, to the extent that such activity creates confusion among consumers or advertisers, our brand 
and business could be harmed.

We may incur losses in the future if we fail to sufficiently grow our revenue or manage our costs effectively.

Although we have experienced significant growth in revenue on a year-over-year basis, our annual revenue growth rate 
is likely to continue to decline in the future as a result of a variety of factors.  Our international expansion and new product 
launches will cause our costs to increase in future periods as we continue to expend substantial financial resources to enter 
into those markets and promote the new products, as applicable.  If we fail to increase our revenue or manage these additional 
costs, we may incur losses in the future.

Complying  with  the  laws  and  regulations  affecting  public  companies  has  increased  and  may  continue  to  increase  our 
costs and the demands on management and could harm our operating results.

As  a  public  company,  and  particularly  since  December  31,  2018  when  we  ceased  being  an  “emerging  growth 
company,”  as  defined  in  the  Jumpstart  Our  Business  Startups  Act  of  2012,  or  the  JOBS  Act,  we  incur  significant  legal, 
accounting, and other expenses to comply with applicable laws and regulations.  In addition, the Sarbanes-Oxley Act of 2002, 
or  the  Sarbanes-Oxley  Act,  and  rules  subsequently  implemented  by  the  SEC  and  the  Nasdaq  Stock  Market,  or  Nasdaq, 
impose  various  requirements  on  public  companies,  including  requiring  certain  corporate  governance  practices.    Our 
management and other personnel devote and expect to continue to devote a substantial amount of time to these compliance 
initiatives.    Moreover,  these  rules  and  regulations  have  increased  and  may  continue  to  increase  our  legal,  accounting,  and 
financial compliance costs and have made and will continue to make some activities more time consuming and costly.  These 
rules and regulations could also make it more difficult for us to attract and retain qualified persons to serve on our board of 
directors or our board committees or as executive officers.

In  addition,  the  Sarbanes-Oxley  Act  requires,  among  other  things,  that  we  assess  the  effectiveness  of  our  internal 
control  over  financial  reporting  annually  and  the  effectiveness  of  our  disclosure  controls  and  procedures  quarterly.    In 
particular, as we are a large accelerated filer, our independent registered public accounting firm is required to attest to the 
effectiveness  of  our  internal  control  over  financial  reporting,  pursuant  to  Section 404  of  the  Sarbanes-Oxley  Act,  or 
Section 404, and we now incur the cost of our compliance with Section 404.  Our compliance with applicable provisions of 
Section 404 requires that we incur substantial accounting expense and expend significant management time on compliance-
related issues as we implement additional corporate governance practices and comply with reporting requirements.

27

We  must  maintain  proper  and  effective  internal  controls  over  financial  reporting  and  any  failure  to  maintain  the 
adequacy of these internal controls may adversely affect investor confidence in our company and, as a result, the value of 
our Class A common stock could decline.

We are required, pursuant to Section 404 and the related rules adopted by the SEC, to furnish a report by management 
on, among other things, the effectiveness of our internal control over financial reporting on an annual basis.  This assessment 
includes disclosure of any material weaknesses identified by our management in our internal control over financial reporting.  
During the evaluation and testing process, if we identify and fail to remediate one or more material weaknesses in our internal 
control over financial reporting, we will be unable to assert that our internal controls are effective.

In addition, our independent registered public accounting firm must attest to the effectiveness of our internal control 
over  financial  reporting  under  Section  404.    Our  independent  registered  public  accounting  firm  may  issue  a  report  that  is 
adverse to us in the event it is not satisfied with the level at which our controls are documented, designed or operating.  We 
may  not  be  able  to  remediate  any  future  material  weaknesses,  or  to  complete  our  evaluation,  testing  and  any  required 
remediation in a timely fashion.  We are also required to disclose significant changes made to our internal control procedures 
on  a  quarterly  basis.    Our  compliance  with  Section  404  requires  that  we  incur  substantial  accounting  expense  and  expend 
significant management efforts.

Any failure to maintain internal control over financial reporting could severely inhibit our ability to accurately report 
our financial condition or results of operations.  If we are unable to assert that our internal control over financial reporting is 
effective  or  our  independent  registered  public  accounting  firm  is  unable  to  express  an  opinion  on  the  effectiveness  of  our 
internal control over financial reporting when it is required to issue such opinion, we could lose investor confidence in the 
accuracy  and  completeness  of  our  financial  reports,  the  market  price  of  our  Class  A  common  stock  could  decline,  and  we 
could be subject to sanctions or investigations by Nasdaq, the SEC or other regulatory authorities.

Seasonality may cause fluctuations in our operating results.

Across the retail automotive industry, consumer purchases are typically greatest in the first three quarters of each year, 
due  in  part  to  the  introduction  of  new  vehicle  models  from  manufacturers,  and  our  consumer-marketing  spend  generally 
fluctuates accordingly.  As consumer automotive purchases slow in the fourth quarter, our rate of marketing spend typically 
also  slows.    This  seasonality  has  not  been  immediately  apparent  historically  due  to  the  overall  growth  of  other  operating 
expenses.  As our growth rates begin to moderate, the impact of these seasonality trends on our results of operations could 
become more pronounced.

We expect our results of operations to fluctuate on a quarterly and annual basis.

Our revenue and results of operations could vary significantly from period to period and may fail to match expectations 
as a result of a variety of factors, some of which are outside of our control.  Our results may vary as a result of fluctuations in 
the  number  of  dealers  subscribing  to  our  marketplace  and  the  size  and  seasonal  variability  of  our  advertisers’  marketing 
budgets.  As a result of the potential variations in our revenue and results of operations, period-to-period comparisons may 
not  be  meaningful  and  the  results  of  any  one  period  should  not  be  relied  on  as  an  indication  of  future  performance.    In 
addition, our results of operations may not meet the expectations of investors or public market analysts who follow us, which 
may adversely affect the trading price of our Class A common stock.

We may require additional capital to pursue our business objectives and respond to business opportunities, challenges, or 
unforeseen  circumstances.    If  capital  is  not  available  to  us,  our  business,  operating  results,  financial  condition,  and 
prospects could be adversely affected.

We  intend  to  continue  to  make  investments  to  support  our  growth  and  may  require  additional  capital  to  pursue  our 
business objectives and respond to business opportunities, challenges, or unforeseen circumstances, including to increase our 
marketing expenditures to improve our brand awareness, develop new products, further improve our platform and existing 
products,  enhance  our  operating  infrastructure,  expand  internationally,  and  acquire  complementary  businesses  and 
technologies.    Accordingly,  we  may  need  to  engage  in  equity  or  debt  financings  to  secure  additional  funds.    However, 
additional funds may not be available when we need them on terms that are acceptable to us or at all.  Volatility in the credit 
markets may also have an adverse effect on our ability to obtain debt financing.

If we raise additional funds through further issuances of equity or convertible debt securities, our existing stockholders 
could  suffer  significant  dilution,  and  any  new  equity  securities  we  issue  could  have  rights,  preferences,  and  privileges 
superior  to  those  of  holders  of  our  Class A  common  stock.    If  we  are  unable  to  obtain  adequate  financing  or  financing  on 

28

terms  satisfactory  to  us  when  we  require  it,  our  ability  to  continue  to  pursue  our  business  objectives  and  to  respond  to 
business  opportunities,  challenges,  or  unforeseen  circumstances  could  be  significantly  limited,  and  our  business,  operating 
results, financial condition, and prospects could be adversely affected.

We could be subject to adverse changes in applicable tax laws, regulations and interpretations, as well as challenges to 
our tax positions.

We  are  subject  to  taxation  in  the  United  States  and  certain  other  jurisdictions  in  which  we  operate.  Changes  in 
applicable  tax  laws  or  regulations  may  be  proposed  or  enacted  that  could  materially  and  adversely  affect  our  effective  tax 
rate, tax payments, results of operations, financial condition and cash flows.

In  addition,  tax  laws  and  regulations  are  complex  and  subject  to  varying  interpretations.    For  instance,  on  June  21, 
2018, the United States Supreme Court issued its decision in South Dakota v. Wayfair, Inc., or the Wayfair Decision, which 
overturned  prior  case  law  that  held  that  out-of-state  merchants  were  not  required  to  collect  sales  taxes  unless  they  had  a 
physical presence in the buyer’s state. Although we currently believe that the Wayfair Decision is unlikely to have a material 
effect  on  our  business,  it  has  created  uncertainty  over  sales  tax  liability,  and  could  precipitate  reactions  by  legislators, 
regulators and courts that could adversely increase our tax administrative costs and tax risk, and negatively affect our overall 
business, results of operations, financial condition and cash flows.

We  are  also  regularly  subject  to  audits  by  tax  authorities.  For  example,  we  are  currently  under  audit  by  the  Internal 
Revenue Service with respect to our 2016, 2017 and 2018 federal employment taxes. Any adverse development or outcome 
in connection with these tax audits, and any other audits or litigation, could materially and adversely impact our effective tax 
rate, tax payments, results of operations, financial condition and cash flows.

Failure  to  deal  effectively  with  fraud  or  other  illegal  activity  could  lead  to  potential  legal  liability,  harm  our  business, 
cause us to lose paying dealer customers and adversely affect our reputation, financial performance and growth.

Based  on  the  nature  of  our  business  we  are  exposed  to  potential  fraudulent  and  illegal  activity  in  our  marketplace, 

including:

(cid:129)

(cid:129)

(cid:129)

listings of automobiles that are not owned by the purported dealer or that the dealer has no intention of selling at 
the listed price;

receipt of fraudulent leads that we may send to our dealers; and

deceptive  practices  in  our  peer-to-peer  marketplace,  including  through  the  seller’s  listing  of  inventory  without 
intent to sell or improper use of the private payment platform.

The  measures  we  have  in  place  to  detect  and  limit  the  occurrence  of  such  fraudulent  and  illegal  activity  in  our 
marketplace may not always be effective or account for all types of fraudulent or other illegal activity.  Further, the measures 
that we use to detect and limit the occurrence of fraudulent and illegal activity must be dynamic, as technologies and ways to 
commit fraud and illegal activity are continually evolving.  Failure to limit the impact of fraudulent and illegal activity on our 
websites  could  lead  to  potential  legal  liability,  harm  our  business,  cause  us  to  lose  paying  dealer  customers  and  adversely 
affect our reputation, financial performance and growth.

Risks Related to Our Class A Common Stock

Our founder controls a majority of the voting power of our outstanding capital stock, and, therefore, has control over key 
decision-making and could control our actions in a manner that conflicts with the interests of other stockholders.

Primarily  by  virtue  of  his  holdings  in  shares  of  our  Class  B  common  stock,  which  has  a  ten-to-one  voting  ratio 
compared  to  our  Class A  common  stock,  Langley  Steinert,  our  founder,  Chief  Executive  Officer  and  Chairman,  is  able  to 
exercise voting rights with respect to a majority of the voting power of our outstanding capital stock and therefore has the 
ability to control the outcome of matters submitted to our stockholders for approval, including the election of directors and 
any merger, consolidation, or sale of all or substantially all of our assets.  This concentrated control could delay, defer, or 
prevent a change of control, merger, consolidation, or sale of all or substantially all of our assets that our other stockholders 
support,  or  conversely  this  concentrated  control  could  result  in  the  consummation  of  such  a  transaction  that  our  other 
stockholders do not support.  This concentrated control could also discourage a potential investor from acquiring our Class A 
common stock, which has limited voting power relative to the Class B common stock and might harm the trading price of our 
Class A common stock.  In addition, Mr. Steinert has the ability to control the management and major strategic investments 

29

of  our  company  as  a  result  of  his  positions  as  our  Chief  Executive  Officer  and  Chairman,  and  his  ability  to  control  the 
election  or  replacement  of  our  directors.    As  a  board  member  and  officer,  Mr.  Steinert  owes  a  fiduciary  duty  to  our 
stockholders and must act in good faith in a manner he reasonably believes to be in the best interests of our stockholders.  If 
Mr. Steinert’s status as an officer and director is terminated, his fiduciary duties to our stockholders will also terminate, but 
his voting power as a stockholder will not be reduced as a result of such termination unless such termination is either made 
voluntarily by Mr. Steinert, due to Mr. Steinert’s death, or if the sum of the number of shares of our capital stock held by Mr. 
Steinert, by any Family Member of Mr. Steinert, and by any Permitted Entity of Mr. Steinert (as such terms are defined in our 
amended and restated certificate of incorporation), assuming the exercise and settlement in full of all outstanding options and 
convertible securities and calculated on an as-converted to Class A common stock basis, is less than 9,091,484 shares.  As a 
stockholder,  even  a  controlling  stockholder,  Mr.  Steinert  is  entitled  to  vote  his  shares  in  his  own  interests,  which  may  not 
always be aligned with the interests of our other stockholders.  

We believe that Mr. Steinert’s continued control of a majority of the voting power of our outstanding capital stock is 
beneficial to us and is in the best interests of our stockholders.  In the event that Mr. Steinert no longer controls a majority of 
the voting power, whether as a result of the disposition of some or all his shares of Class A or Class B common stock, the 
conversion of the Class B common stock into Class A common stock in accordance with its terms, or otherwise, our business 
or the trading price of our Class A common stock may be adversely affected.

The  multiple  class  structure  of  our  common  stock  has  the  effect  of  concentrating  voting  control  with  our  founder  and 
certain  other  holders  of  our  Class B  common  stock,  which  will  limit  or  preclude  the  ability  of  our  stockholders  to 
influence corporate matters.

Our Class B common stock has ten votes per share and our Class A common stock has one vote per share.  Our founder 
and certain of his affiliates hold a substantial number of the outstanding shares of our Class B common stock and therefore 
hold  a  substantial  majority  of  the  voting  power  of  our  outstanding  capital  stock.    Because  of  the  ten-to-one  voting  ratio 
between our Class B and Class A common stock, the holders of our Class B common stock collectively control a majority of 
the combined voting power of our common stock and therefore are able to control all matters submitted to our stockholders 
for approval so long as the shares of Class B common stock represent at least 9.1% of all outstanding shares of our Class A 
and  Class B  common  stock.    This  concentrated  control  will  limit  or  preclude  the  ability  of  our  stockholders  to  influence 
corporate matters for the foreseeable future.

Transfers by holders of Class B common stock will generally result in those shares converting into Class A common 
stock,  subject  to  limited  exceptions,  such  as  certain  transfers  effected  for  estate  planning  or  charitable  purposes.    The 
conversion of Class B common stock into Class A common stock will have the effect, over time, of increasing the relative 
voting  power  of  those  holders  of  Class B  common  stock  who  retain  their  shares  in  the  long  term.    If,  for  example,  Mr. 
Steinert retains a significant portion of his holdings of Class B common stock for an extended period of time, he could, in the 
future, continue to control a majority of the combined voting power of our outstanding capital stock.

The  trading  price  of  our  Class A  common  stock  has  been  and  may  continue  to  be  volatile  and  the  value  of  our 
stockholders’ investment in our stock could decline.

The trading price of our Class A common stock has been and may continue to be volatile and fluctuate substantially.  
The  trading  price  of  our  Class A  common  stock  depends  on  a  number  of  factors,  including  those  described  in  this  “Risk 
Factors” section, many of which are beyond our control and may not be related to our operating performance.  Factors that 
could cause fluctuations in the trading price of our Class A common stock include the following:

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

price and volume fluctuations in the overall stock market from time to time;

changes in operating performance and stock market valuations of other technology companies generally, or those 
in our industry in particular;

sales of shares of our Class A common stock by us or our stockholders;

failure of securities analysts to maintain coverage of us, changes in financial estimates by any securities analysts 
who follow our company, or our failure to meet these estimates or the expectations of investors;

announcements by us or our competitors of new products;

the  public’s  reaction  to  our  issuances  of  earnings  guidance,  as  well  as  our  press  releases,  other  public 
announcements, and filings with the SEC;

30

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

rumors and market speculation involving us or other companies in our industry;

actual or anticipated changes in our operating results or fluctuations in our operating results;

actual  or  anticipated  developments  in  our  business,  our  competitors’  businesses,  or  the  competitive  landscape 
generally;

litigation  involving  us,  our  industry  or  both,  or  investigations  by  regulators  into  our  operations  or  those  of  our 
competitors;

developments or disputes concerning our intellectual property or other proprietary rights;

announced or completed acquisitions of businesses or technologies by us or our competitors;

new laws or regulations or new interpretations of existing laws or regulations applicable to our business;

changes in accounting standards, policies, guidelines, interpretations, or principles;

any significant change in our management;

conditions in the automobile industry; and

general economic conditions and positive or negative growth of our markets.

In  addition,  the  stock  market  in  general,  and  the  market  for  technology  companies  in  particular,  have  experienced 
extreme  price  and  volume  fluctuations  that  have  often  been  unrelated  or  disproportionate  to  the  operating  performance  of 
those  companies.    Broad  market  and  industry  factors  may  seriously  affect  the  market  price  of  our  Class A  common  stock, 
regardless of our actual operating performance.  In addition, in the past, following periods of volatility in the overall market 
and the market prices of a particular company’s securities, securities class action litigation has often been instituted against 
these  companies.    Litigation  of  this  type,  if  instituted  against  us,  could  result  in  substantial  costs  and  a  diversion  of  our 
management’s attention and resources.

Our  business  could  be  negatively  affected  as  a  result  of  actions  of  activist  stockholders,  which  could  be  disruptive  and 
potentially costly, and such activism could impact the trading value of our common stock and cause uncertainty about the 
strategic direction of our business.

Even though we are a controlled company, the actions of activist stockholders could nevertheless adversely affect our 
business.  Activist stockholders may from time to time attempt to effect changes in our strategic direction, and in furtherance 
thereof, may seek changes in how our company is governed.  Responding to strategic proposals by activist stockholders related 
to our business, strategy, management or operations, or the composition of our board of directors, could disrupt our operations, 
be costly and time-consuming, or divert the attention of our board of directors and senior management from the pursuit of 
business strategies.  In addition, perceived uncertainties as to the future strategic direction of our business in relation to the 
actions of an activist stockholder may be exploited by our competitors, cause concern to current or potential customers, result in 
the  loss  of  potential  business  opportunities,  make  it  more  difficult  to  attract  and  retain  qualified  personnel  and/or  affect  our 
relationships with vendors, customers and other third parties.  Actions of an activist stockholder may also cause fluctuations in 
the trading price of our Class A common stock based on temporary or speculative market perceptions or other factors that do 
not necessarily reflect the underlying fundamentals and prospects of our business.

The exclusion of our Class A common stock from major stock indexes could adversely affect the trading market and price 
of our Class A common stock.

Several major stock index providers have announced they will begin to exclude, or are considering plans to exclude, 
from their indexes the securities of companies with unequal voting rights such as ours.  Exclusion from stock indexes could 
make it more difficult, or impossible, for some fund managers to buy the excluded securities, particularly in the case of index 
tracking mutual funds and exchange traded funds.  The exclusion of our Class A common stock from major stock indexes 
could adversely affect the trading market and price of our Class A common stock.

31

Anti-takeover  provisions  contained  in  our  amended  and  restated  certificate  of  incorporation  and  amended  and  restated 
bylaws, as well as provisions of Delaware law, could impair a takeover attempt.

The  provisions  of  our  amended  and  restated  certificate  of  incorporation  and  amended  and  restated  bylaws,  and 
provisions of Delaware law, may have the effect of rendering more difficult, delaying, or preventing an acquisition deemed 
undesirable by our board of directors. Our corporate governance documents include provisions:

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

(cid:129)

creating a classified board of directors whose members serve staggered three-year terms;

authorizing  “blank  check”  preferred  stock,  which  may  contain  voting,  liquidation,  dividend,  and  other  rights 
superior  to  our  Class  A  common  stock  and  which,  from  and  after  the  date,  referred  to  as  the  threshold  date,  on 
which the votes applicable to the Class A common stock and Class B common stock controlled by Mr. Steinert 
represent less than a majority of the aggregate votes applicable to all shares of the outstanding Class A common 
stock and Class B common stock, could be issued by our board of directors without stockholder approval;

limiting the liability of, and providing indemnification to, our directors and officers;

limiting the ability of our stockholders to call and bring business before special meetings;

requiring advance notice of stockholder proposals for business to be conducted at meetings of our stockholders and 
for nominations of candidates for election to our board of directors;

limiting  the  ability,  from  and  after  the  threshold  date,  of  stockholders  to  amend  our  amended  and  restated 
certificate of incorporation;

limiting  the  ability,  from  and  after  the  threshold  date,  of  stockholders  to  fill  vacant  directorships  and  remove 
directors; and

prohibiting cumulative voting by stockholders.

These provisions, alone or together, could delay or prevent hostile takeovers and changes in control or changes in our 

management.

As a Delaware corporation, we are also subject to provisions of Delaware law, including Section 203 of the Delaware 
General Corporation law, which prevent some stockholders holding more than 15% of our outstanding common stock from 
engaging  in  certain  business  combinations  without  approval  of  the  holders  of  substantially  all  of  our  outstanding  common 
stock.

Any provision of our amended and restated certificate of incorporation, amended and restated bylaws, or Delaware law 
that has the effect of delaying or deterring a change in control could limit the opportunity for our stockholders to receive a 
premium for their shares of our Class A common stock, and could also affect the price that some investors are willing to pay 
for our Class A common stock.

Our  amended  and  restated  certificate  of  incorporation  includes  a  forum  selection  clause,  which  could  limit  our 
stockholders’ ability to obtain a favorable judicial forum for disputes with us.

Our amended and restated certificate of incorporation provides that, unless we consent in writing to the selection of an 
alternative forum, the Court of Chancery of the State of Delaware will, to the fullest extent permitted by law, be the sole and 
exclusive forum for any stockholder to bring: (i) any derivative action or proceeding brought on behalf of us; (ii) any action 
asserting a claim of breach of a fiduciary duty owed by any of our directors, officers or other employees or agents to us or to 
our  stockholders;  (iii) any  action  asserting  a  claim  against  us  arising  pursuant  to  any  provision  of  the  Delaware  General 
Corporation Law or our amended and restated certificate of incorporation or amended and restated bylaws; (iv) any action to 
interpret, apply, enforce or determine the validity of our amended and restated certificate of incorporation or our amended 
and  restated  bylaws;  or  (v) any  action  asserting  a  claim  against  us  or  any  of  our  directors,  officers,  or  other  employees  or 
agents  governed  by  the  internal  affairs  doctrine.    Any  person  or  entity  purchasing  or  otherwise  acquiring  any  interest  in 
shares of our capital stock is deemed to have notice of and have consented to the foregoing provisions.  This forum selection 
provision in our amended and restated certificate of incorporation may limit our stockholders’ ability to obtain a favorable 
judicial  forum  for  disputes  with  us.    It  is  also  possible  that,  notwithstanding  the  forum  selection  clause  included  in  our 
amended and restated certificate of incorporation, a court could rule that such a provision is inapplicable or unenforceable.

32

If securities or industry analysts do not publish, or cease publishing, research or reports about us, our business or our 
market, or if they change their recommendations regarding our stock adversely, the trading price and trading volume of 
our Class A common stock could decline.

The trading market for our Class A common stock is influenced by the research and reports that industry or securities 
analysts may publish about us, our business, our market, and our competitors.  If any of the analysts that covers us changes its 
recommendation regarding our stock adversely, or provides more favorable relative recommendations about our competitors, 
our stock price would likely decline.  If any analyst that covers us were to cease coverage of our company or fail to regularly 
publish reports on us, we could lose visibility in the financial markets, which in turn could cause our stock price or trading 
volume to decline.

We do not intend to pay cash dividends for the foreseeable future.

We have never declared or paid cash dividends on our capital stock.  We currently intend to retain any future earnings 
to  finance  the  operation  and  expansion  of  our  business,  and  we  do  not  expect  to  declare  or  pay  any  cash  dividends  in  the 
foreseeable future.  As a result, our stockholders may only receive a return on their investment in our Class A common stock 
if the trading price of their shares increases.

Our status as a “controlled company” could make our Class A common stock less attractive to some investors or otherwise 
harm the trading price of our Class A common stock.

More  than  50%  of  our  voting  power  is  held  by  Mr.  Steinert.    As  a  result,  we  are  a  “controlled  company”  under  the 
corporate  governance  rules  for  Nasdaq-listed  companies.    Under  these  rules,  a  company  of  which  more  than  50%  of  the 
voting power is held by an individual, a group or another company is a controlled company and may elect not to comply with 
certain Nasdaq corporate governance requirements, including:

(cid:129)

(cid:129)

(cid:129)

(cid:129)

the requirement that a majority of our board of directors consist of “independent directors” as defined under the 
rules of Nasdaq;

the  requirement  that  we  have  a  compensation  committee  that  is  composed  entirely  of  directors  meeting  Nasdaq 
independence  standards  applicable  to  compensation  committee  members  with  a  written  charter  addressing  the 
committee’s purpose and responsibilities;

the requirement that our compensation committee be responsible for the hiring and overseeing of persons acting as 
compensation consultants and be required to consider certain independence factors when engaging such persons; 
and

the requirement that director nominees either be selected, or recommended for board of directors’ selection, either 
by “independent directors” as defined under the rules of Nasdaq constituting a majority of the board of director’s 
independent  directors  in  a  vote  in  which  only  independent  directors  participate,  or  by  a  nominations  committee 
comprised solely of independent directors.

We  rely  and  have  relied  on  certain  or  all  of  these  exemptions.    Accordingly,  should  the  interests  of  our  controlling 
stockholder  differ  from  those  of  other  stockholders,  the  other  stockholders  may  not  have  the  same  protections  afforded  to 
stockholders of companies that are subject to all of the corporate governance rules for Nasdaq-listed companies.  Our status 
as a controlled company could make our Class A common stock less attractive to some investors or otherwise harm our stock 
price.

33

Item 1B. Unresolved Staff Comments. 

Not applicable.

Item 2. Properties. 

We do not own any real property. Our principal executive offices are located in Cambridge, Massachusetts where we 
lease a total of approximately 163,675 square feet of space in various parcels in three buildings with lease terms that expire in 
November  2022,  August  2023,  January  2025,  and  December  2033,  as  applicable.  We  also  lease  office  space  in  Dublin, 
Ireland for our European operations. In 2019 we entered into (i) an amendment of an existing lease to increase our leased 
office space at 55 Cambridge Parkway in Cambridge, Massachusetts, which additional space we expect to occupy in 2020, 
and (ii) a lease for office space at 1001 Boylston Street in Boston, Massachusetts, which we expect to occupy in 2023.

Item 3. Legal Proceedings. 

From time to time we may become involved in legal proceedings or be subject to claims arising in the ordinary course 
of our business. We are not presently subject to any pending or threatened litigation that we believe, if determined adversely 
to  us,  individually,  or  taken  together,  would  reasonably  be  expected  to  have  a  material  adverse  effect  on  our  business  or 
financial results.

Item 4. Mine Safety Disclosures.

Not applicable.

34

PART II

Item  5.  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 
Securities. 

Market Information for Common Stock

Our  Class  A  common  stock  has  been  listed  on  the  Nasdaq  Global  Select  Market  under  the  symbol  “CARG”  since 
October 12, 2017. Prior to that date, there was no public trading market for our Class A common stock. Our initial public 
offering, or IPO, was priced at $16.00 per share on October 11, 2017.

On February 13, 2020, the last reported sale price of our Class A common stock on the Nasdaq Global Select Market 

was $34.10 per share. 

Holders

As of February 6, 2020, we had 19 holders of record of our Class A common stock. The actual number of stockholders 
is greater than this number of record holders, and includes stockholders who are beneficial owners but whose shares are held 
in street name by brokers and other nominees. The number of holders of record does not include stockholders whose shares 
may be held in trust by other entities.

Dividends

We have never declared or paid any cash dividends on our common stock. We currently anticipate that we will retain 
future  earnings  to  fund  development  and  growth  of  our  business,  and  we  do  not  anticipate  paying  cash  dividends  in  the 
foreseeable future.

Performance Graph

This performance graph shall not be deemed “soliciting material” or to be “filed” with the Securities and Exchange 
Commission  for  purposes  of  Section 18  of  the  Securities  Exchange  Act  of  1934,  as  amended,  or  the  Exchange  Act,  or 
otherwise be subject to the liabilities under that section, and shall not be deemed to be incorporated by reference into any 
filing of CarGurus, Inc. under the Exchange Act or the Securities Act of 1933, as amended.

35

The  following  graph  shows  a  comparison  from  October 12,  2017  (the  date  our  Class  A  common  stock  commenced 
trading  on  the  Nasdaq  Global  Select  Market)  through  December 31,  2019  of  the  cumulative  total  return  for  our  Class  A 
common stock, the Nasdaq Composite Index and the S&P 500 Index. All values assume a $100 initial cash investment and 
data  for  the  Nasdaq  Composite  Index  and  the  S&P 500  Index  assume  reinvestment  of  dividends,  if  any.  Such  returns  are 
based on historical results and are not intended to suggest future performance. 

COMPARISON OF CUMULATIVE TOTAL
RETURN OF CARGURUS, INC.

$250

$200

$150

$100

$50

1 0 / 1 2 / 2
0 1 7

1 2 / 3 1 / 2
0 1 7

3 / 3 1 / 2
0 1 8

6 / 3 0 / 2
0 1 8

9 / 3 0 / 2
0 1 8

1 2 / 3 1 / 2
0 1 8

3 / 3 1 / 2
0 1 9

6 / 3 0 / 2
0 1 9

9 / 3 0 / 2
0 1 9

1 2 / 3 1 / 2
0 1 9

CarGurus, Inc.

Nasdaq Composite Index

S&P 500 Index

CARG
S&P 500 Index
Nasdaq Computer Index   

  10/12/2017    12/31/2017    3/31/2018    6/30/2018    9/30/2018    12/31/2018    3/31/2019    6/30/2019    9/30/2019    12/31/2019 
128 
202    
132 
116    
139  
123    

122     
101     
102     

109     
105     
105     

100     
100     
100     

145    
114    
119    

112    
121    
124    

131    
119    
124    

126    
108    
115    

139    
104    
108    

Recent Sales of Unregistered Securities

None.

Purchases of Equity Securities 

None.

36

 
   
   
Item 6. Selected Consolidated Financial Data. 

The  following  Selected  Consolidated  Financial  Data  should  be  read  in  conjunction  with  “Management’s  Discussion 
and Analysis of Financial Condition and Results of Operations”, the consolidated financial statements and related notes, and 
other financial information included in this Annual Report on Form 10-K.

We derived the consolidated statements of operations data for the years ended December 31, 2019, 2018, and 2017 and 
the consolidated balance sheet data as of December 31, 2019 and 2018 from our audited consolidated financial statements, 
which are included elsewhere in this Annual Report on Form 10-K. We derived the consolidated statement of operations data 
for the year ended December 31, 2016 and 2015 and the consolidated balance sheet data as of December 31, 2017, 2016 and 
2015  from  our  audited  consolidated  financial  statements,  which  are  not  included  in  this  Annual  Report  on  Form 10-
K. Historical results are not necessarily indicative of the results to be expected in future periods.

Consolidated Statements of Operations Data:
Revenue:

Marketplace subscription
Advertising and other

Total revenue
Cost of revenue(1)
Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income (loss) from operations
Other income (expense), net:

Interest income
Other income (expense), net

Total other income (expense), net

Income (loss) before income taxes
(Benefit from) provision for income taxes
Net income (loss)
Net income (loss) per share attributable to common
   stockholders, basic and diluted:(2)
Basic
Diluted
Weighted—average shares used to compute net
   income (loss) per share attributable to common
   stockholders:(2)
Basic
Diluted

Other Financial Information:

Adjusted EBITDA(3)

Year Ended December 31,

2019

2018(4)

2017

2016

2015

(in thousands, except share and per share data)

 $

 $

 $
 $

526,043   $
62,873    
588,916    
36,300    
552,616    

393,844    
69,462    
50,434    
4,554    
518,294    
34,322    

2,984    
1,399    
4,383    
38,705    
(3,441)  
42,146   $

405,780   $
48,306    
454,086    
24,811    
429,275    

282,664   $
34,197    
316,861    
17,609    
299,252    

171,302   $
26,839    
198,141    
9,575    
188,566    

315,939    
47,866    
39,475    
2,804    
406,084    
23,191    

2,283    
10    
2,293    
25,484    
(39,686)  
65,170   $

236,165    
22,470    
22,688    
2,655    
283,978    
15,274    

154,125    
11,453    
12,783    
1,634    
179,995    
8,571    

869    
(306)  
563    
15,837    
2,638    
13,199   $

416    
(42)  
374    
8,945    
2,448    
6,497   $

75,142 
23,446 
98,588 
4,234 
94,354 

81,877 
8,235 
5,801 
969 
96,882 
(2,528)

1 
(13)
(12)
(2,540)
(904)
(1,636)

0.38   $
0.37   $

0.60   $
0.57   $

0.13   $
0.12   $

(0.58) $
(0.58) $

(0.41)
(0.41)

   111,450,443     108,833,028     55,835,265     44,138,922     43,141,236 
   113,431,850     113,364,712     60,637,584     44,138,922     43,141,236 

 $

76,989   $

49,658   $

24,097   $

10,965   $

(366)

(1)

Includes depreciation and amortization expense for the years ended December 31, 2019, 2018, 2017, 2016 and 2015 of 
$3,263, $2,225, $1,140, $438, and $153 respectively.

37

 
 
 
 
 
   
   
   
   
 
 
 
 
  
     
     
     
     
  
  
     
     
     
     
  
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
  
  
     
     
     
     
  
  
  
  
  
  
  
     
     
     
     
  
  
     
     
     
     
  
 
  
     
     
     
     
  
  
     
     
     
     
  
(2)

(3)

(4)

For years ended December 31, 2019, 2018, and 2017, see Note 11 of the notes to our consolidated financial statements 
included elsewhere in this Annual Report on Form 10-K for an explanation of the calculations of our net income (loss) 
per share attributable to common stockholders. For years ended December 31, 2016 and 2015, see our Annual Report 
on Form 10-K for the year ended December 31, 2017 for an explanation of the calculations of our net income (loss) per 
share attributable to common stockholders.

See “— Adjusted EBITDA” below for more information and for a reconciliation of Adjusted EBITDA to net income 
(loss), the most directly comparable financial measure calculated and presented in accordance with GAAP.

See Note 2 of the notes to our consolidated financial statements included elsewhere in this Annual Report on Form 10-
K for an explanation of the impact of adoption of ASC 606.

2019(2)

2018(1)

December 31,

2017
(in thousands)

2016

2015

Consolidated Balance Sheet Data:
Cash, cash equivalents, and investments
Property and equipment, net
Working capital
Total assets
Total liabilities
Convertible preferred stock
Total stockholders’ equity (deficit)

27,950     

24,269     

74,250    $
  $ 171,612    $ 157,687    $ 137,709    $
12,780     
16,563     
    145,196      131,355      114,238     
56,547     
    393,623      268,290      176,594      100,331     
    136,768     
35,605     
—      132,698     
—     
(67,972)    

    256,855      194,111      127,025     

74,179     
—     

49,569     

61,363 
7,147 
52,751 
77,781 
20,534 
73,378 
(16,131)

(1)

(2)

See Note 2 of the notes to our consolidated financial statements included elsewhere in this Annual Report on Form 10-
K for an explanation of the impact of adoption of ASC 606.

See Note 2 of the notes to our consolidated financial statements included elsewhere in this Annual Report on Form 10-
K for an explanation of the impact of adoption of ASC 842.

Adjusted EBITDA

To provide investors with additional information regarding our financial results, we monitor and have presented within 
this Annual Report on Form 10-K Adjusted EBITDA, which is a non-GAAP financial measure. This non-GAAP financial 
measure  is  not  based  on  any  standardized  methodology  prescribed  by  U.S.  generally  accepted  accounting  principles,  or 
GAAP, and is not necessarily comparable to similarly titled measures presented by other companies.

We  define  Adjusted  EBITDA  as  net  income  (loss),  adjusted  to  exclude:  depreciation  and  amortization,  stock-based 
compensation expense, acquisition-related expenses, other (income) expense, net, and the (benefit from) provision for income 
taxes. We have presented Adjusted EBITDA in this Annual Report on Form 10-K because it is a key measure used by our 
management and board of directors to understand and evaluate our operating performance, generate future operating plans, 
and make strategic decisions regarding the allocation of capital. In particular, we believe that the exclusion of certain items in 
calculating Adjusted EBITDA can produce a useful measure for period-to-period comparisons of our business.

We use Adjusted EBITDA to evaluate our operating performance and trends and make planning decisions. We believe 
Adjusted  EBITDA  helps  identify  underlying  trends  in  our  business  that  could  otherwise  be  masked  by  the  effect  of  the 
expenses  that  we  exclude.  Accordingly,  we  believe  that  Adjusted  EBITDA  provides  useful  information  to  investors  and 
others  in  understanding  and  evaluating  our  operating  results,  enhancing  the  overall  understanding  of  our  past  performance 
and future prospects, and allowing for greater transparency with respect to key financial metrics used by our management in 
its financial and operational decision-making. In addition, we evaluate our Adjusted EBITDA in relation to our revenue. We 
refer to this as Adjusted EBITDA margin and define it as Adjusted EBITDA divided by total revenue.

38

 
 
 
 
 
   
   
   
   
 
 
 
 
   
      
      
      
      
  
   
   
Our Adjusted EBITDA is not prepared in accordance with GAAP, and should not be considered in isolation of, or as an 
alternative to, measures prepared in accordance with GAAP. There are a number of limitations related to the use of Adjusted 
EBITDA rather than net income (loss), which is the most directly comparable GAAP equivalent. Some of these limitations 
are:

(cid:129) Adjusted EBITDA excludes depreciation and amortization expense and, although these are non-cash expenses, the 

assets being depreciated may have to be replaced in the future;

(cid:129) Adjusted  EBITDA  excludes  stock-based  compensation  expense,  which  will  be,  for  the  foreseeable  future,  a 

significant recurring expense for our business and an important part of our compensation strategy;

(cid:129) Adjusted EBITDA excludes acquisition-related expenses incurred by us during a reporting period, which may not 
be reflective of our operational performance during such period, for acquisitions that have been completed as of 
the filing date of our annual or quarterly report (as applicable) relating to such period; 

(cid:129) Adjusted EBITDA does not reflect other (income) expense, net which primarily includes interest income earned on 

our cash, cash equivalents, and investments, sublease income and net foreign exchange gains and losses;

(cid:129) Adjusted EBITDA does not reflect the (benefit from) provision for income taxes; and
(cid:129)

other companies, including companies in our industry, may calculate Adjusted EBITDA differently, which reduces 
its usefulness as a comparative measure.

Because of these limitations, we consider, and you should consider, Adjusted EBITDA together with other operating 

and financial performance measures presented in accordance with GAAP.

The following table presents a reconciliation of Adjusted EBITDA to net income (loss), the most directly comparable 

measure calculated in accordance with GAAP, for each of the periods presented.

Year Ended December 31,

2019

2018(2)(3)

2017
(in thousands)

2016

2015

Reconciliation of Adjusted EBITDA:
Net income (loss)
Depreciation and amortization
Stock-based compensation expense
Acquisition-related expenses(1)
Other (income) expense, net
(Benefit from) provision for income taxes
Adjusted EBITDA

  $

  $

 $

42,146 
7,817 
34,301 
549 
(4,383)   
(3,441)   
 $
76,989 

 $

65,170 
5,029 
20,794 
644 
(2,293)   
(39,686)   
 $
49,658 

 $

13,199 
3,795 
5,028 
— 
(563)   
2,638 
24,097 

 $

 $

6,497 
2,072 
322 
— 
(374)   
2,448 
10,965 

 $

(1,636)
1,122 
1,040 
— 
12 
(904)
(366)

(1) Acquisition-related expenses relate to acquisition costs incurred during the years ended December 31, 2019 and 2018. 
Refer  to  Note  3  and  Note  16  to  our  consolidated  financial  statements  appearing  elsewhere  in  this  Annual  Report  on 
Form 10-K for further information.

(2)

In  December  2019,  we  revised  our  definition  of Adjusted  EBITDA  to  exclude  the  impact  of acquisition-related 
expenses.  This  changed  definition  more  accurately  reflects  management’s  view  of  our  business  and  financial 
performance.  Adjusted  EBITDA  for  the  year  ended  December  31,  2018  has  been  restated  for  comparison  purposes. 
There were no acquisition-related expenses incurred during the years ended December 31, 2017, 2016 or 2015.

(3)

See Note 2 of the notes to our consolidated financial statements included elsewhere in this Annual Report on Form 10-
K for an explanation of the impact of adoption of ASC 606.

39

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
      
      
      
      
  
   
  
  
  
  
   
  
  
  
  
   
  
  
  
  
   
   
  
  
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

You  should  read  the  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  together 
with our consolidated financial statements and the related notes and other financial information included elsewhere in this 
report. Some of the information contained in this discussion and analysis or elsewhere in this report, including information 
with respect to our plans and strategy for our business and our performance and future success, includes forward-looking 
statements  that  involve  risks  and  uncertainties.  See  “Special  Note  Regarding  Forward-Looking  Statements.”  You  should 
review the “Risk Factors” section of this Annual Report on Form 10-K for a discussion of important factors that could cause 
actual results to differ materially from the results described in or implied by the forward-looking statements contained in the 
following  discussion  and  analysis.  In  this  discussion,  we  use  financial  measures  that  are  considered  non-GAAP  financial 
measures  under  Securities  and  Exchange  Commission  rules.  These  rules  regarding  non-GAAP  financial  measures  require 
supplemental  explanation  and  reconciliation,  which  is  included  elsewhere  in  this  Annual  Report  on  Form  10-K.  Investors 
should not consider non-GAAP financial measures in isolation from or in substitution for, financial information presented in 
compliance with U.S. generally accepted accounting principles, or GAAP. 

Company Overview

CarGurus  is  a  global,  online  automotive  marketplace  connecting  buyers  and  sellers  of  new  and  used  cars.  Using 
proprietary technology, search algorithms, and innovative data analytics, we provide information and analysis that create a 
differentiated  automotive  search  experience  for  consumers.  Our  trusted  marketplace  empowers  users  with  unbiased 
third-party  validation  on  pricing  and  dealer  reputation  as  well  as  other  information  that  aids  them  in  finding  “Great  Deals 
from  Top-Rated  Dealers.”  In  addition  to  the  United  States,  we  operate  online  marketplaces  under  the  CarGurus  brand  in 
Canada, the United Kingdom, Germany, Italy, and Spain. In the United Kingdom, we also operate the PistonHeads online 
marketplace as an independent brand.

We  generate  marketplace  subscription  revenue  from  dealers  primarily  through  Listings,  and  Dealer  Display 
subscriptions, and advertising and other revenue from automobile manufacturers and other auto-related brand advertisers as 
well as partnerships with financing services companies. We generated revenue of $588.9 million in 2019, $454.1 million in 
2018, and $316.9 million in 2017, representing year-over-year increases of 30% in 2019 and 43% in 2018. 

In 2019, we generated net income of $42.1 million and our Adjusted EBITDA was $77.0 million, compared to a net 
income of $65.2 million and Adjusted EBITDA of $49.7 million in 2018, and a net income of $13.2 million and Adjusted 
EBITDA of $24.1 million in 2017. See “Selected Consolidated Financial Data — Adjusted EBITDA” for more information 
regarding our use of Adjusted EBITDA, a non-GAAP financial measure, and a reconciliation of Adjusted EBITDA to our net 
income.

We  have  two  reportable  segments,  United  States  and  International.  See  Note 13  of  our  consolidated  financial 

statements included in Item 8 of this Annual Report on Form 10-K for more information.

Key Business Metrics

We regularly review a number of metrics, including the key metrics listed below, to evaluate our business, measure our 
performance,  identify  trends  affecting  our  business,  formulate  financial  projections,  and  make  operating  and  strategic 
decisions.  We  believe  it  is  important  to  evaluate  these  metrics  for  the  United  States  and  International  segments.  The 
International  segment  derives  revenues  from  marketplace  subscriptions,  advertising  services,  and  other  revenues  from 
customers  outside  of  the  United  States.  International  markets  perform  differently  from  the  United  States  market  due  to  a 
variety  of  factors,  including  our  operating  history  in  the  market,  our  rate  of  investment,  market  size,  market  maturity, 
competition and other dynamics unique to each country. 

40

Monthly Unique Users

For  each  of  our  websites,  we  define  a  monthly  unique  user  as  an  individual  who  has  visited  such  website  within  a 
calendar month, based on data as measured by Google Analytics. We calculate average monthly unique users as the sum of 
the monthly unique users in a given period, divided by the number of months in that period. We count a unique user the first 
time a computer or mobile device with a unique device identifier accesses one of our websites during a calendar month. If an 
individual accesses a website using a different device within a given month, the first access by each such device is counted as 
a separate unique user. We view our average monthly unique users as a key indicator of the quality of our user experience, 
the effectiveness of our advertising and traffic acquisition, and the strength of our brand awareness. Measuring unique users 
is  important  to  us  and  we  believe  it  provides  useful  information  to  our  investors  because  our  marketplace  subscription 
revenue  depends,  in  part,  on  our  ability  to  provide  dealers  with  connections  to  our  users  and  exposure  to  our  marketplace 
audience.  We  define  connections  as  interactions  between  consumers  and  dealers  on  our  marketplace  through  phone  calls, 
email, managed text and chat, and clicks to access the dealer’s website or map directions to the dealership.

Average Monthly Unique Users

United States
International
Total

(1)

Includes users from the PistonHeads website. 

Monthly Sessions

2019

Year Ended December 31,
2018
(in thousands)

2017

36,804   
10,353  (1) 
47,157 

34,275     
4,280     
38,555 

24,469 
2,451 
26,920  

We define monthly sessions as the number of distinct visits to our websites that take place each month within a given 
time frame, as measured and defined by Google Analytics. We calculate average monthly sessions as the sum of the monthly 
sessions in a given period, divided by the number of months in that period. A session is defined as beginning with the first 
page view from a computer or mobile device and ending at the earliest of when a user closes their browser window, after 30 
minutes of inactivity, or each night at midnight (i) Eastern Time for our United States and Canada websites, (ii) Greenwich 
Mean  Time  for  our  U.K.  websites  and  (iii)  Central  European  Time  (or  Central  European  Summer  Time  when  daylight 
savings is observed) for our Germany, Italy, and Spain websites, as applicable. A session can be made up of multiple page 
views and visitor actions, such as performing a search, visiting vehicle detail pages, and connecting with a dealer. We believe 
that measuring the volume of sessions in a time period, when considered in conjunction with the number of unique users in 
that  time  period,  is  an  important  indicator  to  us  of  consumer  satisfaction  and  engagement  with  our  marketplace,  and  we 
believe it provides useful information to our investors because the more satisfied and engaged consumers we have, the more 
valuable our service is to dealers.

Average Monthly Sessions

United States
International
Total

(1)

Includes sessions from the PistonHeads website. 

2019

Year Ended December 31,
2018
(in thousands)

2017

99,412   
24,955  (1) 
124,367 

91,798     
9,873     

101,671 

64,758 
5,365 
70,123  

41

 
 
 
 
   
   
 
 
 
 
   
 
   
   
  
  
 
 
 
 
   
   
 
 
 
 
   
 
   
   
  
  
Number of Paying Dealers

A paying dealer is a dealer, based on a distinct associated inventory feed, that subscribes to one of our paid Listings 
packages or Dealer Display advertising and audience targeting products at the end of a defined period. The number of paying 
dealers we have is important to us and we believe it provides valuable information to investors because it is indicative of the 
value  proposition  of  our  marketplace  products,  as  well  as  our  sales  and  marketing  success,  including  our  ability  to  retain 
paying dealers and develop new dealer relationships.

Number of Paying Dealers
United States
International
Total

2019
28,990   
7,125  (1) 
36,115 

As of December 31,
2018
27,534     
3,938     
31,472 

2017
25,122 
2,548 
27,670  

(1)

Includes paying dealers from the PistonHeads website. 

Average Annual Revenue per Subscribing Dealer (AARSD)

We measure the average annual revenue we receive from each paying dealer. We define AARSD, which is measured at 
the  end  of  a  defined  period,  as  the  total  marketplace  subscription  revenue  during  the  trailing  12 months  divided  by  the 
average  number  of  paying  dealers  during  the  same  trailing  12-month  period.  This  information  is  important  to  us,  and  we 
believe it provides useful information to investors because we believe that our ability to grow AARSD is an indicator of the 
value  proposition  of  our  products  and  the  return  on  investment,  or  ROI,  our  paying  dealers  realize  from  our  products.  In 
addition,  increases  in  AARSD,  which  we  believe  reflect  the  value  of  exposure  to  our  engaged  audience  in  relation  to 
subscription  cost,  are  driven  by  our  ability  to  grow  the  volume  of  connections  to  our  users  and  the  quality  of  those 
connections, which result in increased opportunity to upsell package levels and cross-sell additional products to our paying 
dealers.

Average Annual Revenue per Subscribing Dealer (AARSD)
United States
International
Consolidated

2019
17,576   $
5,399  (1)$
15,757    $

As of December 31,
2018
14,819   $
4,778   $
13,718   $

  $
  $
  $

2017
12,055 
4,904 
11,544  

(1)

Excludes revenue and dealers for dealers that subscribe to the (i) PistonHeads website as it was acquired on January 8, 
2019, and therefore, data for the trailing 12-month revenue calculation is not available and (ii) Italy website as it began 
earning  marketplace  subscription  revenue  in  April  2019,  and  therefore,  data  for  the  trailing  12-month  revenue 
calculation is not available.

Adjusted EBITDA

We  define  Adjusted  EBITDA  as  net  income,  adjusted  to  exclude:  depreciation  and  amortization,  stock-based 
compensation expense, acquisition-related expense, other (income) expense, net, and the (benefit from) provision for income 
taxes.  We  monitor  and  have  presented  Adjusted  EBITDA  in  this  Annual  Report  on  Form  10-K  as  a  non-GAAP  financial 
measure  to  supplement  the  financial  information  we  present  on  a  GAAP  basis  to  provide  investors  with  additional 
information regarding our financial results. Adjusted EBITDA, as a non-GAAP financial measure, should not be considered 
in  isolation  from,  or  as  an  alternative  to,  measures  prepared  in  accordance  with  GAAP.  We  consider,  and  you  should 
consider, Adjusted EBITDA together with other operating and financial performance measures presented in accordance with 
GAAP.  Also,  our  non-GAAP  measure  may  not  necessarily  be  comparable  to  similarly  titled  measures  presented  by  other 
companies.

We believe that Adjusted EBITDA is a key indicator of our operating results. For further explanation of the uses and 
limitations of this measure and a reconciliation of our Adjusted EBITDA to the most directly comparable GAAP measure, 
net income, please see “Selected Consolidated Financial Data — Adjusted EBITDA.”

42

 
 
 
 
   
   
 
   
 
   
   
  
  
 
 
 
 
   
   
 
Components of Consolidated Statements of Operations

Revenue

We  derive  revenue  from  two  primary  sources:  (1)  marketplace  subscription  revenue,  which  consists  primarily  of 
Listings,  and  Dealer  Display  subscriptions,  and  (2)  advertising  and  other  revenue,  which  consists  primarily  of  display 
advertising revenue from auto manufacturers and other auto-related brand advertisers as well as partnerships with financing 
services companies.

Marketplace Subscription Revenue

We  offer  multiple  types  of  marketplace  Listings  packages  to  our  dealers  through  our  platform:  Restricted  Listings 
(formerly  referred  to  as  Basic  Listings),  which  is  free;  and  various  levels  of  Listings  packages,  which  each  require  a  paid 
subscription  under  a  monthly,  quarterly,  semiannual,  or  annual  subscription  basis.  Contractual  subscriptions  for  customers 
generally  auto-renew  on  a  monthly  basis  and  are  cancellable  by  dealers  with  30  days’  advance  notice  at  the  end  of  the 
committed  term.  We  also  offer  all  dealers  on  our  platform  access  to  our  Dealer  Dashboard,  which  includes  a  performance 
summary, Dealer Insights tool, and user review management platform. Dealers subscribing to a paid Listings package also 
have access to the Pricing Tool and Market Analysis tool. The Pricing Tool and Market Analysis tool are available only to 
paying  dealers.  Subscription  pricing  is  determined  based  on  a  dealer’s  inventory  size,  region,  and  our  assessment  of  the 
connections and ROI the platform will provide them.

In  addition  to  listing  inventory  in  our  marketplace  and  providing  access  to  the  Dealer  Dashboard,  we  offer  dealers 
subscribing  to  one  of  our  Enhanced,  Featured,  or  Featured  Priority  Listings  packages  other  subscription  advertising  and 
customer acquisition products, including Dealer Display, pursuant to which dealers can buy display advertising that appears 
in  our  marketplace,  and  on  other  sites  on  the  internet,  and  for  which  such  advertisements  can  be  targeted  by  the  user’s 
geography,  search  history,  CarGurus  website  activity  (including  showing  users  relevant  vehicles  from  a  dealer’s  inventory 
that they have not yet discovered on our marketplace), and a number of other targeting factors, allowing dealers to increase 
their visibility with in-market consumers and drive qualified traffic for dealers.

We also offer paid listings and display products through the PistonHeads website.

Advertising and Other Revenue

Advertising  and  other  revenue  consists  primarily  of  non-dealer  display  advertising  revenue  from  auto  manufacturers 
and  other  auto-related  brand  advertisers  sold  on  a  cost  per  thousand  impressions,  or  CPM,  basis.  An  impression  is  an 
advertisement loaded on a web page. In addition to advertising sold on a CPM basis, we also have advertising sold on a cost 
per click basis. Auto manufacturers and other brand advertisers can execute advertising campaigns that are targeted across a 
wide variety of parameters, including demographic groups, behavioral characteristics, specific auto brands, categories such as 
Certified Pre-Owned, and segments such as hybrid vehicles. 

Advertising  and  other  revenue  also  includes  revenue  from  partnerships  with  certain  financing  services  companies 
pursuant  to  which  we  enable  eligible  consumers  on  our  United  States  website  to  pre-qualify  for  financing  on  cars  from 
dealerships  that  offer  financing  through  such  companies.  Our  revenues  from  these  financing  partnerships  are  based  on  a 
funded-loan basis.

For a description of our revenue accounting policies, see “— Critical Accounting Policies and Significant Estimates.”

Cost of Revenue

Cost of revenue primarily consists of costs related to supporting and hosting our product offerings. These costs include 
salaries,  benefits,  incentive  compensation,  and  stock-based  compensation  for  our  customer  support  team  and  third-party 
service provider costs such as data center and networking expenses, allocated overhead costs, depreciation and amortization 
expense associated with our property and equipment, and amortization of capitalized website development costs. We allocate 
overhead costs, such as rent and facility costs, information technology costs, and employee benefit costs, to all departments 
based  on  headcount.  As  such,  general  overhead  expenses  are  reflected  in  cost  of  revenue  and  each  operating  expense 
category. We expect these expenses to increase as we continue to scale our business and introduce new products.

43

Operating Expenses

Sales and Marketing

Sales  and  marketing  expenses  consist  primarily  of  personnel  and  related  expenses  for  our  sales  and  marketing  team, 
including  salaries,  benefits,  incentive  compensation,  commissions,  stock-based  compensation,  and  travel  costs;  costs 
associated  with  consumer  marketing,  such  as  traffic  acquisition,  brand  building,  and  public  relations  activities;  costs 
associated  with  dealer  marketing,  such  as  content  marketing,  customer  and  promotional  events,  and  industry  events; 
amortization of internal-use software; and allocated overhead costs. For periods subsequent to the adoption of ASC 606, a 
portion of our commissions that are related to obtaining a new contract is capitalized and amortized over the estimated benefit 
period  of  customer  relationships.  All  other  sales  and  marketing  costs  are  expensed  as  incurred.  We  expect  sales  and 
marketing expenses to increase as we grow our audience and attempt to strengthen our brand awareness and, as informed by 
trends in our business and the competitive landscape of our market, fluctuate from quarter to quarter, which will impact our 
quarterly results of operations.

Product, Technology, and Development

Product, technology, and development expenses, which include research and development costs, consist primarily of 
personnel and related expenses for our development team, including salaries, benefits, incentive compensation, stock-based 
compensation and allocated overhead costs. Other than website development and internal-use software costs as well as other 
costs  that  qualify  for  capitalization,  research  and  development  costs  are  expensed  as  incurred.  We  expect  product, 
technology,  and  development  expenses  to  increase  as  we  develop  new  solutions  and  make  improvements  to  our  existing 
platform.

General and Administrative

General  and  administrative  expenses  consist  primarily  of  personnel  and  related  expenses  for  our  executive,  finance, 
legal,  human  resources,  and  administrative  teams,  including  salaries,  benefits,  incentive  compensation,  and  stock-based 
compensation, in addition to the costs associated with professional fees for external legal, accounting and other consulting 
services,  insurance  premiums,  payment  processing  and  billing  costs,  and  allocated  overhead  costs.  We  expect  general  and 
administrative expenses to increase as we grow our business.

Depreciation and Amortization

Depreciation and amortization expenses consist of depreciation on property and equipment, which includes leasehold 

improvements, and amortization of intangible assets.

Other Income, Net

Other income, net consists primarily of interest income earned on our cash, cash equivalents, and investments, sublease 

income and net foreign exchange gains and losses.

(Benefit from) Provision for Income Taxes

We  are  subject  to  federal  and  state  income  taxes  in  the  United  States  and  taxes  in  foreign  jurisdictions  in  which  we 
operate.  We  have  recognized  a  benefit  from  income  taxes  for  the  years  ended  December 31,  2019  and  2018  as  a  result  of 
stock-based  compensation  benefits  recorded  and  a  provision  for  income  taxes  for  the  year  ended  December 31,  2017  as  a 
result  of  our  consolidated  taxable  income  position.  We  recognize  deferred  tax  assets  and  liabilities  based  on  temporary 
differences between the financial reporting and income tax bases of assets and liabilities using statutory rates. We regularly 
assess the need to record a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more 
likely than not that some or all of the deferred tax assets will not be realized. Our valuation allowance against our net deferred 
tax assets as of December 31, 2019 was immaterial. We have not provided a valuation allowance against our net deferred tax 
assets at December 31, 2018 or 2017.

44

Results of Operations

The following table sets forth our selected consolidated statements of operations data for each of the periods indicated. 

The period-to-period comparison of financial results is not necessarily indicative of future results.

Revenue:

Marketplace subscription
Advertising and other

Total revenue
Cost of revenue
Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income from operations
Other income, net:
Interest income
Other income (expense), net
Total other income, net

Income before income taxes
(Benefit from) provision for income taxes
Net income

Additional Financial Data
Revenue
United States
International
Total

Income (Loss) from Operations
United States
International
Total

2019

Year Ended December 31,
2018
(in thousands)

2017

 $

 $

526,043 
62,873 
588,916 
36,300 
552,616 

393,844 
69,462 
50,434 
4,554 
518,294 
34,322 

405,780 
48,306 
454,086 
24,811 
429,275 

315,939 
47,866 
39,475 
2,804 
406,084 
23,191 

2,984 
1,399 
4,383 
38,705 
(3,441)   
 $
42,146 

2,283 
10 
2,293 
25,484 
(39,686)   
 $
65,170 

282,664 
34,197 
316,861 
17,609 
299,252 

236,165 
22,470 
22,688 
2,655 
283,978 
15,274 

869 
(306)
563 
15,837 
2,638 
13,199  

2019

Year Ended December 31,
2018
(in thousands)

2017

555,007 
33,909 
588,916 

 $

 $

437,166 
16,920 
454,086 

 $

 $

307,472 
9,389 
316,861 

 $
73,872 
(39,550)   
 $
34,322 

58,387 
 $
(35,196)   
 $
23,191 

41,586 
(26,312)
15,274  

  $

  $

  $

  $

  $

  $

45

 
 
 
 
 
   
   
 
 
 
 
   
      
      
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
  
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
  
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
 
 
 
 
 
   
   
 
 
 
 
   
      
      
  
   
      
      
  
   
  
  
   
      
      
  
   
The following table sets forth our selected consolidated statements of operations data as a percentage of revenue for 

each of the periods indicated.

Revenue:

Marketplace subscription
Advertising and other

Total revenue
Cost of revenue
Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income from operations
Other income, net:
Interest income
Other income (expense), net
Total other income, net

Income before income taxes
(Benefit from) provision for income taxes
Net income

Additional Financial Data
Revenue
United States
International
Total

Income (Loss) from Operations
United States
International
Total

Year Ended December 31,
2018

2017

2019

89%   
11 
100%   
6 
94 

66 
12 
9 
1 
88 
6 

0 
0 
0 
6 
(1)    
7%   

89%   
11 
100%   
5 
95 

69 
11 
9 
1 
90 
5 

0 
0 
0 
5 
(9)    
14%   

89%
11 
100%
6 
94 

74 
7 
7 
1 
89 
5 

0 
(0)
0 
5 
1 
4%

Year Ended December 31,
2018

2017

2019

94%   
6 
100%   

13%   
(7)    
6%   

96%   
4 
100%   

13%   
(8)    
5%   

97%
3 
100%

13%
(8)
5%

Year Ended December 31, 2019 Compared to Year Ended December 31, 2018

Revenue

Revenue by Source

Revenue
Marketplace subscription
Advertising and other

Total

Percentage of total revenue:
Marketplace subscription
Advertising and other

Total

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $ 526,043 
62,873 
  $ 588,916 

 $ 405,780 
48,306 
 $ 454,086 

  $ 120,263    
14,567    
  $ 134,830    

30%
30 
30%

89%   
11 
100%   

89%   
11 
100%   

46

 
 
 
 
 
 
 
 
 
 
   
  
   
  
   
  
   
   
   
   
   
   
   
   
   
   
   
   
  
   
  
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
  
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
  
   
  
   
  
   
  
   
  
   
  
   
   
   
   
   
   
  
   
  
   
  
   
   
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
     
 
     
 
     
    
  
   
  
   
   
  
   
  
   
     
  
   
     
  
   
   
   
     
  
   
     
  
Overall revenue increased $134.8 million, or 30%, in the year ended December 31, 2019 compared to the year ended 

December 31, 2018. Both marketplace subscription revenue and advertising and other revenue increased by 30%. 

Marketplace subscription revenue increased $120.3 million in the year ended December 31, 2019 compared to the year 
ended  December 31,  2018  and  represented  89%  of  total  revenue  in  both  2019  and  2018.  This  increase  in  marketplace 
subscription revenue was attributable primarily to a 19% growth in our AARSD for United States dealers to $17,576 as of 
December 31,  2019  from  $14,819  as  of  December 31,  2018  and  to  a  15%  growth  in  the  number  of  United  States  and 
International paying dealers, to 36,115 as of December 31, 2019 from 31,472 as of December 31, 2018. The increase in our 
AARSD for United States dealers was driven by new products, unit pricing and packaging as well as the investments made in 
building  our  brand  and  growing  our  audience,  which  resulted  in  growth  in  volume  of  connections.  The  increase  in  paying 
dealers was driven by the efforts of our sales and marketing teams to subscribe dealers to our Listings packages as well as by 
the acquisition of PistonHeads.

Advertising  and  other  revenue  increased  $14.6  million  in  the  year  ended  December 31,  2019  compared  to  the  year 
ended December 31, 2018 and represented 11% of total revenue in both 2019 and 2018. The increase in advertising and other 
revenue was driven by a 31% increase in the number of impressions delivered, which was partially offset by a 12% decline in 
the average price per thousand impressions over the same period. The increase was also attributable to a $5.0 million increase 
in revenue earned from partnerships with financing services companies.

Revenue by Segment

Revenue
United States
International
Total

Percentage of total revenue:
United States
International
Total

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $ 555,007 
33,909 
  $ 588,916 

 $ 437,166 
16,920 
 $ 454,086 

  $ 117,841    
16,989    
  $ 134,830    

27%
100 
30%

94%   
6 
100%   

96%   
4 
100%   

United States revenue increased $117.8 million, or 27%, in the year ended December 31, 2019 compared to the year 
ended December 31, 2018, due primarily to a 19% increase in AARSD for United States dealers and a 5% increase in the 
number of United States paying dealers.

International  revenue  increased  $17.0  million,  or  100%,  in  the  year  ended  December 31,  2019  compared  to  the  year 
ended  December 31,  2018,  due  primarily  to  an  81%  increase  in  the  number  of  International  paying  dealers  and  a  13% 
increase in AARSD for International dealers. The increase in International revenue was also partially attributable to revenue 
from PistonHeads, which was acquired in January 2019.

Cost of Revenue

Cost of revenue
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

36,300 

  $
6%   

24,811 

  $
5%   

11,489    

46%

Cost of revenue increased $11.5 million, or 46%, in the year ended December 31, 2019 compared to the year ended 
December 31,  2018.  The  increase  was  due  primarily  to  a  $4.4  million  increase  in  fees  related  to  provisioning  advertising 
campaigns on our websites, a $3.1 million increase in data center and hosting costs, a $1.9 million increase in costs related to 
connecting consumers with dealers through a variety of methods, including phone calls, email, and managed text and chat, a 
$1.0  million  increase  in  costs  to  improve  the  content  on  our  websites  and  a  $1.0  million  increase  in  amortization  and 
depreciation.

47

 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
     
  
   
  
   
   
  
   
  
   
     
  
   
     
  
   
  
   
     
  
   
     
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
Operating Expenses

Sales and Marketing Expenses

Sales and marketing
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $ 393,844 

 $ 315,939 

77,905    

25%

66%   

  $
69%   

Sales and marketing expenses increased $77.9 million, or 25%, in the year ended December 31, 2019 compared to the 
year ended December 31, 2018. This increase was due primarily to an increase in advertising and search engine marketing 
costs of $48.5 million as well as an increase of $11.6 million in salaries and employee-related costs, exclusive of stock-based 
compensation expense and commissions expense, which increased $4.9 million and $4.5 million, respectively. The increase 
in salaries and employee-related costs, stock-based compensation expense and commissions expense was due primarily to a 
25%  increase  in  headcount.  This  increase  for  the  year  ended  December 31,  2019  was  also  due  in  part  to  a  $2.4  million 
increase  in  marketing  events  and  market  research  due  to  efforts  to  increase  brand  awareness,  a  $1.9  million  increase  in 
consulting fees, a $1.6 million increase in software subscriptions, and a $0.9 million increase in lease costs due to new office 
facilities at 121 First St. in Cambridge, Massachusetts. The increase for the year ended December 31, 2019 was also partially 
attributable to sales and marketing expenses associated with the acquisition of PistonHeads.

Product, Technology, and Development Expenses

Product, technology, and development
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

69,462 

 $
12%   

47,866 

  $
11%   

21,596    

45%

Product, technology, and development expenses increased $21.6 million, or 45%, in the year ended December 31, 2019 
compared to the year ended December 31, 2018. The increase was due primarily to a $13.7 million increase in salaries and 
employee-related  costs,  exclusive  of  stock-based  compensation  expense,  which  increased  $5.3  million.  The  increase  in 
salaries and employee-related costs and stock-based compensation expense was due primarily to a 32% increase in headcount 
to support our growth and product innovations. This increase for the year ended December 31, 2019 was also due in part to a 
$1.2  million  increase  in  lease  costs  due  to  new  office  facilities  at  121  First  St.  in  Cambridge,  Massachusetts,  and  a  $0.9 
million increase in software subscriptions. The increase for the year ended December 31, 2019 was also partially attributable 
to product, technology, and development expenses associated with the acquisition of PistonHeads.

General and Administrative Expenses

General and administrative
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

50,434 

 $
9%   

39,475 

  $
9%   

10,959    

28%

General and administrative expenses increased $11.0 million, or 28%, in the year ended December 31, 2019 compared 
to the year ended December 31, 2018. The increase was due to a $3.7 million increase in salaries and employee-related costs, 
exclusive of stock-based compensation expense, which increased $3.3 million. The increase in salaries and employee-related 
costs  and  stock-based  compensation  expense  was  due  primarily  to  a  30%  increase  in  headcount  to  support  our  expanded 
operations as we continue to grow our business. This increase for the year ended December 31, 2019 was also due in part to a 
$2.1 million increase in payment processing and billing costs due to increased customer transactions driven by an increase in 
number  of  paying  dealers,  a  $1.3  million  increase  in  recruiting,  insurance,  and  professional  service  fees,  a  $0.7  million 
increase in software subscriptions, and a $0.5 million increase in lease costs due to new office facilities at 121 First St. in 
Cambridge, Massachusetts, offset by a $0.6 million decrease in bad debt expense due to improved collections and focus on 
reducing churn.

48

 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
Depreciation and Amortization Expenses

Depreciation and amortization
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

4,554 

 $
1%   

2,804 

 $
1%   

1,750    

62%

Depreciation  and  amortization  expenses  increased  $1.8  million,  or  62%,  in  the  year  ended  December 31,  2019 
compared  to  the  year  ended  December 31,  2018,  due  primarily  to  an  increase  in  depreciation  related  to  the  additional 
leasehold  improvements  required  for  new  office  facilities  at  121  First  St.  in  Cambridge,  Massachusetts  as  well  as 
amortization of intangible assets.

Other Income, net

Other income, net
Interest income
Other income

Total other income, net
Percentage of total revenue:
Interest income
Other income

Total other income, net

NM — Not Meaningful

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

  $

2,984 
1,399 
4,383 

 $

 $

2,283 
10 
2,293 

  $

  $

701    
1,389  
2,090    

31%

NM 

91%

0%   
0 
0%   

0%   
0 
0%   

Other income, net increased $2.1 million, or 91%, in the year ended December 31, 2019 compared to the year ended 
December 31,  2018.    The  $0.7  million  increase  in  interest  income  is  primarily  due  to  the  higher  monthly  average  of 
investment of cash in certificates of deposit and money market funds over the course of 2019 arising from our increased cash 
from operations. The $1.4 million increase in other income, net was primarily due to $0.8 million of sublease income, as well 
as  a  $0.6  million  increase  in  realized  foreign  currency  gain  mainly  resulting  from  the  settlement  of  an  intercompany  note 
payable in connection with the PistonHeads acquisition during the year ended December 31, 2019.

Benefit from Income Taxes

Benefit from income taxes
Percentage of total revenue

  Year Ended December 31,

Change

2019

2018

  Amount

    %

(dollars in thousands)

 $

(3,441)

 $ (39,686)

 $ (36,245)  

(91)%

(1)%  

(9)%  

The  difference  in  benefit  from  income  taxes  recorded  during  the  years  ended  December  31,  2019  and  2018,  was 
principally due to $40.8 million of tax benefits related to excess stock-based compensation benefits recorded during the year 
ended December 31 2018, as compared to $10.9 million of tax benefits related to excess stock-based compensation benefits 
recorded  during  2019,  as  well  as  an  increase  in  federal  and  state  research  and  development  tax  credits  during  2019  as 
compared to 2018.

49

 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
     
  
   
  
   
   
  
  
  
   
     
  
   
     
  
   
  
  
     
  
   
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
Income (Loss) from Operations by Segment

United States
International
Total

Percentage of segment revenue:
United States
International

NM — Not Meaningful

  Year Ended December 31,

Change

2019

2018
(dollars in thousands)

  Amount

%

  $

  $

73,872 
(39,550)
34,322 

 $

 $

58,387 
  $
(35,196)    
  $
23,191 

15,485    
(4,354)  
11,131    

27%
(12)
48%

13%   

NM 

13%   

NM 

United States income from operations increased $15.5 million, or 27%, in the year ended December 31, 2019 compared 
to the year ended December 31, 2018. This increase was due to an increase in revenue of $117.8 million, offset in part by the 
increases in operating expenses of $92.5 million and cost of revenue of $9.8 million. 

International loss from operations increased $4.4 million, or 12% in the year ended December 31, 2019 compared to 
the year ended December 31, 2018. The increase in International loss from operations reflects our continued investment into 
international markets.

Year Ended December 31, 2018 Compared to Year Ended December 31, 2017

Revenue

Revenue by Source

Revenue
Marketplace subscription
Advertising and other

Total

Percentage of total revenue:
Marketplace subscription
Advertising and other

Total

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $ 405,780 
48,306 
  $ 454,086 

 $ 282,664 
34,197 
 $ 316,861 

  $ 123,116    
14,109    
  $ 137,225    

44%
41 
43%

89%   
11 
100%   

89%   
11 
100%   

Overall revenue increased $137.2 million, or 43%, in the year ended December 31, 2018 compared to the year ended 

December 31, 2017. Marketplace subscription revenue increased by 44% while advertising and other revenue grew by 41%.

Marketplace subscription revenue increased $123.1 million in the year ended December 31, 2018 compared to the year 
ended  December 31,  2017,  and  represented  89%  of  total  revenue  in  both  2018  and  2017.  This  increase  in  marketplace 
subscription  revenue  was  attributable  primarily  to  a  14%  growth  in  the  number  of  United  States  and  International  paying 
dealers, to 31,472 as of December 31, 2018 from 27,670 as of December 31, 2017, and to a 23% growth in our AARSD for 
United States dealers to $14,819 as of December 31, 2018 from $12,055 as of December 31, 2017. The increase in paying 
dealers was driven by the efforts of our sales and marketing teams to subscribe dealers to our Listings packages. The increase 
in our AARSD for United States dealers was driven by the investments made in building our brand and growing our audience 
which resulted in growth in volume of connections.

Advertising  and  other  revenue  increased  $14.1  million  in  the  year  ended  December 31,  2018  compared  to  the  year 
ended  December 31,  2017,  and  represented  11%  of  total  revenue  in  2018  and  2017.  The  increase  in  advertising  and  other 
revenue was due primarily to a 70% increase in the number of impressions, which was partially offset by a 17% decrease in 
the average price per thousand impressions, in 2018 compared to 2017.  

50

 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
  
   
     
  
   
     
  
 
 
   
     
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
     
 
     
 
     
    
  
   
  
   
   
  
   
  
   
     
  
   
     
  
   
   
   
     
  
   
     
  
Revenue by Segment

Revenue
United States
International
Total

Percentage of total revenue:
United States
International
Total

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $ 437,166 
16,920 
  $ 454,086 

 $ 307,472 
9,389 
 $ 316,861 

  $ 129,694    
7,531    
  $ 137,225    

42%
80 
43%

96%   
4 
100%   

97%   
3 
100%   

United States revenue increased $129.7 million, or 42%, in the year ended December 31, 2018 compared to the year 
ended December 31, 2017, due primarily to a 10% increase in the number of United States paying dealers and a 23% increase 
in AARSD for United States dealers.

International revenue increased $7.5 million, or 80%, in the year ended December 31, 2018 compared to the year ended 
December 31,  2017,  due  primarily  to  a  55%  increase  in  the  number  of  International  paying  dealers.  International  paying 
dealers grew to 3,938 at December 31, 2018 from 2,548 at December 31, 2017. 

Cost of Revenue

Cost of revenue
Percentage of total revenue

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

Amount

%

  $

24,811    $
5%    

17,609    $
6%    

7,202     

41%

Cost  of  revenue  increased  $7.2  million,  or  41%,  in  the  year  ended  December 31,  2018  compared  to  the  year  ended 
December 31, 2017. The increase was due primarily to a $2.7 million increase in costs related to connecting consumers with 
dealers through a variety of methods, including phone calls, email, and managed text and chat, a $1.7 million increase in fees 
related to provisioning advertising campaigns on our websites, a $1.4 million increase in data center and hosting costs, and a 
$1.2 million increase in amortization and depreciation.

Operating Expenses

Sales and Marketing Expenses

Sales and marketing
Percentage of total revenue

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $ 315,939 

 $ 236,165 

79,774    

34%

69%   

  $
74%   

Sales and marketing expenses increased $79.8 million, or 34%, in the year ended December 31, 2018 compared to the 
year ended December 31, 2017. The increase was due primarily to an increase in advertising costs of $65.5 million as well as 
an  increase  of  $8.1  million  in  salaries  and  employee-related  costs  (excluding  commission  expense)  resulting  from  a  25% 
increase in headcount and payroll taxes of $0.9 million driven by the employer portion of FICA taxes on the exercise of stock 
awards and vesting of restricted stock units, or RSUs. This increase for the year ended December 31, 2018 was also due in 
part to a $3.2 million increase in stock-based compensation expense related to RSUs resulting from the increase in headcount, 
a $1.7 million increase in marketing events and market research due to efforts to increase brand awareness, a $0.8 million 
increase  in  rent  due  to  a  new  office  building  in  Cambridge  and  rent  increase  in  Ireland,  and  a  $0.8  million  increase  in 

51

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
     
  
   
  
   
   
  
   
  
   
     
  
   
     
  
   
  
   
     
  
   
     
  
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
software subscriptions. These increases were partially offset by a $2.7 million decrease in commission expense driven by our 
adoption of Accounting Standards Codification, or ASC, Topic 606, Revenue from Contracts with Customers, or ASC 606, 
during the year ended December 31, 2018.

Product, Technology, and Development Expenses

Product, technology, and development
Percentage of total revenue

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $

47,866 

 $
11%   

22,470 

  $
7%   

25,396    

113%

Product,  technology,  and  development  expenses  increased  $25.4  million,  or  113%,  in  the  year  ended  December 31, 
2018 compared to the year ended December 31, 2017. The increase was due primarily to a $13.8 million increase in salaries 
and  employee-related  costs  resulting  from  a  59%  increase  in  headcount  and  payroll  taxes  of  $1.2  million  driven  by  the 
employer  portion  of  FICA  taxes  on  the  exercise  of  stock  awards  and  vesting  of  RSUs.  This  increase  for  the  year  ended 
December 31, 2018 was also due in part to an $8.1 million increase in stock-based compensation expense related to RSUs 
resulting  from  the  increase  in  headcount,  $0.8  million  increase  in  rent  due  to  a  new  office  building  in  Cambridge,  a  $0.5 
million increase in software subscriptions and a $0.5 million increase in consulting fees. 

General and Administrative Expenses

General and administrative
Percentage of total revenue

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $

39,475 

 $
9%   

22,688 

  $
7%   

16,787    

74%

General and administrative expenses increased $16.8 million, or 74%, in the year ended December 31, 2018 compared 
to  the  year  ended  December 31,  2017.  The  increase  was  due  primarily  to  an  increase  of  $4.7 million  of  insurance,  legal, 
consulting and external reporting fees driven by costs incurred to comply with public company requirements as well as an 
increase of $4.4 million in salaries and employee-related costs resulting from a 45% increase in headcount and payroll taxes 
of  $0.3  million  driven  by  the  employer  portion  of  FICA  taxes  on  the  exercise  of  stock  awards  and  vesting  of  RSUs.  This 
increase for the year ended December 31, 2018 was also due in part to a $4.1 million increase in stock-based compensation 
expense related to RSUs due to the increase in headcount, a $1.8 million increase in payment processing and billing costs due 
to increased customer transactions with higher billings resulting from revenue growth and a $0.6 million increase in bad debt 
expense.

Depreciation and Amortization Expenses

Depreciation and amortization
Percentage of total revenue

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $

2,804 

 $
1%   

2,655 

 $
1%   

149    

6%

Depreciation and amortization expenses increased $0.1 million, or 6%, in the year ended December 31, 2018 compared 

to the year ended December 31, 2017.

52

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
     
  
Other Income, net

Other income, net
Interest income
Other income (expense)

Total other income, net
Percentage of total revenue:
Interest income
Other income (expense)

Total other income, net

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $

  $

2,283 
10 
2,293 

 $

 $

869 
  $
(306)    
  $
563 

1,414    
316    
1,730    

163%
103 
307%

0%   
0 
0%   

0%   
(0)
0%   

Other income, net increased $1.7 million, or 307%, in the year ended December 31, 2018 compared to the year ended 
December 31, 2017.  The $1.4 million increase in interest income is primarily due to the investment of cash in certificates of 
deposit,  money  market  funds  arising  from  our  increased  cash  from  operations,  and  an  increase  in  interest  rates.  The  $0.3 
million  increase  in  other  income  (expense)  is  primarily  due  the  Euro  strengthening  against  the  U.S.  Dollar  in  2017  and 
remaining relatively flat in 2018.

(Benefit from) Provision for Income Taxes

Year Ended
December 31,

2018

2017
(dollars in thousands)

  Amount

Change

%

(Benefit from) provision for income taxes
Percentage of total revenue

  $ (39,686)

 $
(9)%   

2,638 

  $ (42,324) 

NM

1%   

NM — Not Meaningful

The benefit from income taxes recorded during the year ended December 31, 2018, as compared to the provision for 
income  taxes  recorded  during  the  year  ended  December 31,  2017,  was  principally  due  to  $40.8  million  in  stock-based 
compensation benefits recorded during the year ended December 31, 2018, as well as an increase in federal and state research 
and  development  tax  credits  and  a  lower  federal  statutory  tax  rate  due  to  The  Tax  Cuts  and  Jobs  Act,  or  the  TCJA,  as 
compared to year ended December 31, 2017.

Income (Loss) from Operations by Segment

United States
International
Total

Percentage of segment revenue:
United States
International

NM — Not Meaningful

Year Ended
December 31,

Change

2018

2017
(dollars in thousands)

  Amount

%

  $

  $

58,387 
(35,196)
23,191 

 $

 $

41,586 
  $
(26,312)    
  $
15,274 

16,801     
(8,884)   
7,917     

40%
(34)
52%

13%   

NM 

14%   

NM 

United States income from operations increased $16.8 million, or 40%, in the year ended December 31, 2018 compared 
to the year ended December 31, 2017. This increase was due to an increase in revenue of $129.7 million, offset in part by the 
increases in cost of revenue of $6.8 million and operating expenses of $106.1 million.

53

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
     
  
   
  
   
  
  
  
   
     
  
   
     
  
   
  
  
     
  
   
     
  
 
 
 
 
 
 
 
 
   
 
 
   
    
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
  
   
  
   
  
   
      
  
   
      
  
 
 
   
      
  
International loss from operations increased $8.9 million, or 34% in the year ended December 31, 2018 compared to 
the year ended December 31, 2017. The increase in International loss from operations reflects our continued investment into 
international markets and expansion into new countries.

Liquidity and Capital Resources

Cash, Cash Equivalents and Investments

At December 31, 2019 and 2018, our principal sources of liquidity were cash and cash equivalents of $59.9 million and 
$34.9  million,  respectively,  and  investments  in  certificates  of  deposit  with  terms  of  greater  than  90  days  but  less  than  one 
year of $111.7 million and $122.8 million, respectively.

Sources and Uses of Cash

Our cash flows from operating, investing, and financing activities, as reflected in the Consolidated Statements of Cash 

Flows, are summarized in the following table:

Net cash provided by operating activities
Net cash used in investing activities
Net cash (used in) provided by financing activities
Impact of foreign currency on cash
Net increase (decrease) in cash, cash equivalents, and
   restricted cash

  $

2019

Year Ended December 31,
2018
(in thousands)
51,723 
 $
 $
70,116 
(80,278)   
(22,257)   
(23,395)   
(14,693)   
(44)   
(1)   

2017

25,691 
(12,598)
44,780 
159 

  $

33,165 

 $

(51,994)  $

58,032  

Our operations have been financed primarily from operating activities and our IPO. We generated cash from operating 
activities of $70.1 million during 2019, $51.7 million during 2018, and $25.7 million during 2017, and we expect to generate 
cash from operations for the foreseeable future.

We believe that our existing sources of liquidity will be sufficient to fund our operations for at least the next 12 months 
from the date of the filing of this Annual Report on Form 10-K. However, our future capital requirements will depend on 
many factors, including our rate of revenue growth, the expansion of our sales and marketing activities, the support of our 
product, technology, and development efforts, the timing and extent of our investment in international markets and mergers 
and acquisitions. To the extent that existing cash, cash equivalents, and investments and cash from operations are insufficient 
to  fund  our  future  activities,  we  may  need  to  raise  additional  funds  through  a  public  or  private  equity  or  debt  financing. 
Additional funds may not be available on terms favorable to us, or at all.

Operating Activities

Cash provided by operating activities of $70.1 million during 2019 was due primarily to net income of $42.1 million, 
adjusted for $34.3 million of stock-based compensation expense, $8.4 million of amortization of deferred contract costs and 
$7.8 million of depreciation and amortization, partially offset by $3.7 million of deferred taxes. Cash provided by operating 
activities was also attributable to a $4.3 million increase in accounts payable, a $2.2 million increase in accrued expenses, 
accrued income taxes, and other current liabilities and a $1.2 million increase in deferred revenue, partially offset by a $16.0 
million increase in deferred contract costs, a $9.6 million increase in accounts receivable, and a $1.5 million decrease in lease 
obligations.

Cash provided by operating activities of $51.7 million during 2018 was due primarily to net income of $65.2 million, 
adjusted for $20.8 million of stock-based compensation expense, $5.0 million of depreciation and amortization and $3.7 of 
amortization  of  deferred  contract  costs,  partially  offset  by  $39.0  million  of  deferred  taxes.  Cash  provided  by  operating 
activities was also attributable to a $9.3 million increase in accounts payable, a $4.5 million increase in deferred revenue, a 
$4.3  million  increase  in  lease  obligations,  a  $2.7  million  increase  in  accrued  expenses,  accrued  income  taxes,  and  other 
current liabilities, partially offset by a $13.0 million increase in deferred contract costs, and an $11.8 million increase prepaid 
expenses, prepaid income taxes, and other assets.

54

 
 
 
 
 
   
   
 
 
 
 
   
   
   
Cash provided by operating activities of $25.7 million during 2017 was due primarily to net income of $13.2 million, 
adjusted for $5.0 million of stock-based compensation expense and $3.8 million of depreciation and amortization, partially 
offset by $1.1 million of deferred taxes. Cash provided by operating activities was also attributable to a $6.2 million increase 
in  accounts  payable  and  a  $5.2 million  increase  in  accrued  expenses,  accrued  income  taxes  and  other  current  liabilities, 
partially  offset  by  a  $7.0 million  increase  in  accounts  receivable  and  a  $2.3  million  increase  in  prepaid  expenses,  prepaid 
income taxes, and other assets.

Investing Activities

Cash used in investing activities of $22.3 million during 2019 was due to $19.2 million of acquisition cash payments, 
$11.2 million of purchases of property and equipment and $3.0 million related to the capitalization of website development 
costs. This was offset by $188.9 million of maturities of certificates of deposit, net of investments in certificates of deposit of 
$177.8 million.

Cash used in investing activities of $80.3 million during 2018 was due to $212.8 million of investments in certificates 
of deposit, net of maturities of $140.0 million, $6.0 million of purchases of property and equipment, and $1.5 million related 
to the capitalization of website development costs.

Cash used in investing activities of $12.6 million during 2017 was due to $50.0 million of investments in certificates of 
deposit, net of maturities of $44.8 million, $5.2 million of purchases of property and equipment, and $2.2 million related to 
the capitalization of website development costs.

Financing Activities

Cash used in financing activities of $14.7 million during 2019 was due primarily to the payment of withholding taxes 
and option costs on net share settlements of restricted stock units and stock options of $16.5 million, partially offset by $1.8 
million related to the proceeds from the exercise of stock options.

Cash used in financing activities of $23.4 million during 2018 reflects $25.9 million of payment of withholding taxes 
on net share settlements of restricted stock units, and a $1.1 million payment of IPO costs, partially offset by $3.6 million 
related to the proceeds from the exercise of stock options.

Cash provided by financing activities of $44.8 million during 2017 primarily reflects $44.4 million of IPO proceeds, 

net of offering costs, and $0.4 million related to the proceeds from the exercise of stock options.

Contractual Obligations and Known Future Cash Requirements

Our  operating  lease  obligations  consist  of  various  leases  for  office  space  in:  Boston,  Massachusetts;  Cambridge, 
Massachusetts; Detroit, Michigan; Los Angeles, California; Dublin, Ireland; and London, United Kingdom with various lease 
terms expected to continue through 2038. The terms of our Massachusetts lease agreements provide for rental payments that 
increase on an annual basis. We recognize rent expense on a straight-line basis over the lease period. 

We do not have any debt or material finance obligations as of December 31, 2019. All of our property, equipment, and 
internal-use software have been purchased with cash, with the exception of $0.6 million of unpaid property and equipment 
and  immaterial  amounts  related  to  obligations  under  one  finance  lease  as  of  December 31,  2019.  We  have  no  material 
long-term purchase obligations outstanding with any vendors or third parties.

Set forth below is information concerning our known contractual obligations at December 31, 2019 that are fixed and 

determinable.

Operating lease obligations
Total contractual obligations

Total

Less than
1 year

    1 to 3 years     3 to 5 years    

(in thousands)

More than
5 years

  $ 409,257    $
  $ 409,257    $

13,150    $
13,150    $

30,521    $
30,521    $

44,981    $ 320,605 
44,981    $ 320,605  

The  table  above  includes  leases  signed  but  not  yet  commenced  as  of  December  31,  2019  and  is  based  on  expected 

commencement dates.

55

 
 
   
 
 
 
 
On  January  16,  2020  we  completed  an  acquisition  which  is  described  in  Note  16  of  our  consolidated  financial 

statements included in Item 8 of this Annual Report on Form 10-K.

Off-Balance Sheet Arrangements

As of December 31, 2019 and 2018, we did not have any off-balance sheet arrangements, other than those entered into 
prior to the adoption of ASC 842 and leases that are less than twelve months in duration, that have or are reasonably likely to 
have  a  current  or  future  material  effect  on  our  financial  condition,  changes  in  financial  condition,  revenues  or  expenses, 
results of operations, liquidity, capital expenditures, or capital resources.

Critical Accounting Policies and Significant Estimates

In preparing our consolidated financial statements in accordance with GAAP, we are required to make estimates and 
assumptions that affect the amounts of assets, liabilities, revenue, costs and expenses, and disclosure of contingent assets and 
liabilities that are reported in the consolidated financial statements and accompanying disclosures. We evaluate our estimates 
and assumptions on an ongoing basis. Our actual results may differ from these estimates.

We believe that of our significant accounting policies, which are described in Note 2 to the notes to our consolidated 
financial  statements  included  elsewhere  in  this  Annual  Report  on  Form  10-K,  the  following  accounting  policies  involve  a 
greater degree of judgment and complexity. Accordingly, these are the policies we believe are the most critical to aid in fully 
understanding and evaluating our consolidated financial condition and results of our operations.

Revenue Recognition

We  derive  revenue  from  two  primary  sources:  (1)  marketplace  subscription  revenue,  which  consists  primarily  of 
Listings,  and  Dealer  Display  subscriptions,  and  (2)  advertising  and  other  revenue,  which  consists  primarily  of  display 
advertising revenue from auto manufacturers and other auto-related brand advertisers as well as partnerships with financing 
services companies.

Marketplace Subscription Revenue

We  offer  multiple  types  of  marketplace  Listings  packages  to  our  dealers  through  our  platform:  Restricted  Listings 
(formerly  referred  to  as  Basic  Listings),  which  is  free;  and  various  levels  of  Listings  packages,  which  each  require  a  paid 
subscription  under  a  monthly,  quarterly,  semiannual,  or  annual  subscription  basis.  Contractual  subscriptions  for  customers 
generally  auto-renew  on  a  monthly  basis  and  are  cancellable  by  dealers  with  30  days’  advance  notice  at  the  end  of  the 
committed  term.  We  also  offer  all  dealers  on  our  platform  access  to  our  Dealer  Dashboard,  which  includes  a  performance 
summary, Dealer Insights tool, and user review management platform. Dealers subscribing to a paid Listings package also 
have access to the Pricing Tool and Market Analysis tool. The Pricing Tool and Market Analysis tool are available only to 
paying  dealers.  Subscription  pricing  is  determined  based  on  a  dealer’s  inventory  size,  region,  and  our  assessment  of  the 
connections and ROI the platform will provide them.

Customers do not have the right to take possession of our software.

In  addition  to  listing  inventory  in  our  marketplace  and  providing  access  to  the  Dealer  Dashboard,  we  offer  dealers 
subscribing  to  one  of  our  Enhanced,  Featured,  or  Featured  Priority  Listings  packages  other  subscription  advertising  and 
customer acquisition products, including Dealer Display, pursuant to which dealers can buy display advertising that appears 
in  our  marketplace,  and  on  other  sites  on  the  internet,  and  for  which  such  advertisements  can  be  targeted  by  the  user’s 
geography,  search  history,  CarGurus  website  activity  (including  showing  users  relevant  vehicles  from  a  dealer’s  inventory 
that they have not yet discovered on our marketplace), and a number of other targeting factors, allowing dealers to increase 
their visibility with in-market consumers and drive qualified traffic for dealers.

Payment  is  typically  due  on  first  day  of  each  calendar  month  and  is  recorded  as  accounts  receivable  or  short-term 

deferred revenue when payment is received in advance of services being delivered to the customers.

56

Advertising and Other Revenue

Advertising  and  other  revenue  consists  primarily  of  non-dealer  display  advertising  revenue  from  auto  manufacturers 
and  other  auto-related  brand  advertisers  sold  on  a  cost  per  thousand  impressions,  or  CPM,  basis.  An  impression  is  an 
advertisement loaded on a web page. In addition to advertising sold on a CPM basis, we also have advertising sold on a cost 
per click basis. Auto manufacturers and other brand advertisers can execute advertising campaigns that are targeted across a 
wide variety of parameters, including demographic groups, behavioral characteristics, specific auto brands, categories such as 
Certified  Pre-Owned,  and  segments  such  as  hybrid  vehicles.  We  do  not  provide  minimum  impression  guarantees  or  other 
types of minimum guarantees in our contracts with customers. Pricing is primarily based on advertisement size and position 
on  our  websites  and  mobile  applications,  and  fees  are  billed  monthly  in  arrears.  Unbilled  accounts  receivables  relate  to 
services rendered in the current period, but generally not invoiced until the subsequent period. 

We sell advertising directly to auto manufacturers and other auto related brand advertisers, as well as indirectly through 
revenue  sharing  arrangements  with  advertising  exchange  partners.  Company-sold  advertising  is  not  subject  to  revenue 
sharing arrangements. Company-sold advertising revenue is recognized based on the gross amount charged to the advertiser. 
Partner-sold advertising revenue is recognized based on the net amount of revenue received from the content partners.

Revenue  from  advertising  sold  directly  by  us  is  recorded  on  a  gross  basis  because  we  are  the  principal  in  the 
arrangement, control the ad placement and timing of the campaign, and establish the selling price. We enter into contractual 
arrangements directly with advertisers and are directly responsible for the fulfillment of the contractual terms including any 
remedy for issues with such fulfillment. 

Advertising revenue subject to revenue sharing agreements between us and advertising exchange partners is recognized 
based on the net amount of revenue received from the partner. The advertising partner is responsible for fulfillment, including 
the  acceptability  of  the  services  delivered.  In  partner-sold  advertising  arrangements,  the  advertising  partner  has  a  direct 
contractual relationship with the advertiser. There is no contractual relationship between us and the advertiser for partner-sold 
transactions.  When  an  advertising  exchange  partner  sells  advertisements,  the  partner  is  responsible  for  fulfilling  the 
advertisements,  and  accordingly,  we  have  determined  the  advertising  partner  is  the  principal  in  the  arrangement. 
Additionally,  for  auction-based  partner  agreements,  we  have  latitude  in  establishing  the  floor  price,  but  the  final  price 
established by the exchange server is at market rates. 

Customers are billed monthly in arrears and payment terms are generally thirty to sixty days from the date invoiced.    

Advertising  and  other  revenue  also  includes  revenue  from  partnerships  with  certain  financing  services  companies 
pursuant  to  which  we  enable  eligible  consumers  on  our  United  States  website  to  pre-qualify  for  financing  on  cars  from 
dealerships  that  offer  financing  through  such  companies.  Our  revenues  from  these  financing  partnerships  are  based  on  a 
funded-loan basis.

Prior to adoption of ASC 606

We  recognize  revenue  when  all  of  the  following  conditions  are  satisfied:  (1) there  is  persuasive  evidence  of  an 
arrangement; (2) the service has been provided to the customer; (3) the collection of fees is reasonably assured; and (4) the 
amount of fees to be paid by the customer is fixed or determinable.

We  recognize  marketplace  subscription  revenue  on  a  monthly  basis  as  revenue  is  earned  and  advertising  and  other 

revenue as impressions are delivered. Revenue is presented net of any taxes collected from customers.    

We  assess  arrangements  with  multiple  deliverables  under  ASU  No. 2009-13,  Revenue  Recognition  (Topic 
605), Multiple-Deliverable  Revenue  Arrangements —  a  Consensus  of  the  FASB  Emerging  Issues  Task  Force.  Pursuant  to 
ASU  2009-13,  in  order  to  treat  deliverables  in  a  multiple-element  arrangement  as  separate  units  of  accounting,  the 
deliverables must have stand-alone value upon delivery. If the deliverables have stand-alone value upon delivery, we account 
for  each  deliverable  separately.  We  have  concluded  that  each  element  in  the  arrangement  has  stand-alone  value  as  the 
individual  services  can  be  sold  separately.  In  addition,  there  is  no  right  of  refund  once  a  service  has  been delivered. 
Therefore,  we  have  concluded  that  each  element  of  the  arrangement  is  a  separate  unit  of  accounting.  While  these 
arrangements  are  considered  multiple  element-arrangements,  the  recognition  of  the  units  of  accounting  follow  a  consistent 
ratable recognition given the pattern over which services are provided.

57

We  establish  sales  allowances  at  the  time  of  revenue  recognition  based  on  our  history  of  adjustments  and  credits 
provided  to  our  customers.  Sales  allowances  relate  primarily  to  credits  issued  for  service  interruption.  In  assessing  the 
adequacy of the sales allowance, we evaluate our history of adjustments and credits made through the date of the issuance of 
the  financial  statements.  Estimated  sales  adjustments  and  credits  and  ultimate  losses  may  vary  from  actual  results  which 
could be material to the financial statements; however, to date, actual sales allowances have been materially consistent with 
our estimates. Sales allowances are recorded as a reduction to revenue in the consolidated statements of operations.

Following adoption of ASC 606

In May 2014, the Financial Accounting Standards Board, or FASB, issued ASU No. 2014-09, Revenue from Contracts 
with  Customers  (Topic  606), which  modifies  how  all  entities  recognize  revenue,  and  consolidates  revenue  recognition 
guidance into one ASC Topic (ASC Topic 606, Revenue from Contracts with Customers). Since we ceased to be an emerging 
growth  company  as  of  December  31,  2018,  we  adopted  the  standard  during  the  fourth  quarter  of  2018  and  applied  the 
modified retrospective method of adoption with a cumulative catch-up adjustment to the opening balance of retained earnings 
at  January 1,  2018.  Under  this  method,  we  applied  the  revised  guidance  for  the  year  of  adoption  and  applied  ASC  Topic 
605, Revenue Recognition, in the prior years. As a result, we applied ASC 606 only to contracts that were not yet completed 
as  of  January 1,  2018.  We  recognized  a  cumulative catch-up  adjustment  to  the  opening  balance  of  retained  earnings  at  the 
effective date for contracts that still required performance by us on January 1, 2018. For contracts that were modified before 
the effective date, we exercised the use of the practical expedient and reflected the aggregate effect of all modifications when 
identifying performance obligations, determining the transaction price and allocating transaction price, which did not have a 
material effect on the adjustment to retained earnings.

ASC  606 outlines  a  comprehensive  five-step  revenue  recognition  model  based  on  the  principle  that  an  entity  should 
recognize  revenue  to  depict  the  transfer  of  promised  goods  or  services  to  customers  in  an  amount  that  reflects  the 
consideration  to  which  the  entity  expects  to  be  entitled  in  exchange  for  those  goods  or  services.  To  achieve  this  core 
principle, we apply the following five steps:

1)

2)

Identify the contract with a customer 

Identify the performance obligations in the contract

3) Determine the transaction price 

4) Allocate the transaction price to performance obligations in the contract

5) Recognize revenue when or as we satisfy a performance obligation 

Disaggregation of Revenue

The  following  table  summarizes  revenue  from  contracts  with  customers  by  revenue  source  for  the  years  ended 

December 31, 2019, 2018 and 2017.

Revenue by Revenue Stream

Marketplace subscription revenue
Advertising and other revenue

Total

2019

2018

2017

  $

  $

526,043   $
62,873    
588,916   $

405,780   $
48,306    
454,086   $

282,664 
34,197 
316,861  

We  provide  disaggregation  of  revenue  based  on  the  marketplace  subscription  versus  advertising  and  other  revenue 
classification in the table above and based on geographic region (see Note 13) as we believe these categories best depict how 
the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

Marketplace Subscription Revenue

For dealer listings, we provide a single similar service each day for a period of time.  Each time increment (i.e. day), 
rather  than  the  underlying  activities,  is  distinct  and  substantially  the  same  and  therefore  our  performance  obligation  is  to 
provide  a  series  of  daily  activities  over  the  contract  term.  Similar  to  the  dealer  listings,  the  dealer  display  advertising  is 
considered a promise to provide a single similar service each day.  Each time increment is distinct and substantially the same 
and therefore our performance obligation is to provide a series of daily activities over the contract term. 

58

 
 
   
   
 
   
     
     
  
   
Total consideration for marketplace subscription revenue is stated within the contracts. There are no contractual cash 
refund rights, but credits may be issued to a customer at our sole discretion. At an individual contract level, there is also no 
variable  consideration,  such  as  sales  allowance,  that  needs  to  be  included  in  the  transaction  price.  However,  at  a  portfolio 
level, we recognize that there are times when there is a customer satisfaction issue or other circumstance that will lead to a 
credit. Due to the known possibility of future credits, a monthly sales allowance review is performed to defer revenue at a 
portfolio level for such future adjustments in the period of incurrence. We establish sales allowances at the time of revenue 
recognition based on our history of adjustments and credits provided to our customers. In assessing the adequacy of the sales 
allowance,  we  evaluate  our  history  of  adjustments  and  credits  made  through  the  date  of  the  issuance  of  the  financial 
statements.  Estimated  sales  adjustments,  credits  and  losses  may  vary  from  actual  results  which  could  lead  to  material 
adjustments to the financial statements. To date, actual sales allowances have been materially consistent with our estimates. 
Sales allowances are recorded as a reduction to revenue in the consolidated statements of operations.

Performance obligations are satisfied over time as the customer simultaneously receives and consumes the benefit of 
the service. Revenue is recognized ratably over the subscription period beginning on the date we start providing services to 
the customer under the contract. Revenue is presented net of any taxes collected from customers. 

Advertising and Other Revenue

For advertising revenue, the performance obligation is to publish the agreed upon campaign on our websites and load 

the related impressions.

Advertising  contracts  state  the  transaction  price  within  the  agreement  with  payment  being  based  on  the  number  of 
clicks or impressions delivered on our websites. Total consideration is based on output and deemed variable consideration 
constrained by an agreed upon delivery schedule. Additionally, there are generally no contractual cash refund rights.  Certain 
contracts do contain the right for credits in situations in which impressions are not displayed in compliance with contractual 
specifications. At an individual contract level, we may give a credit for a customer satisfaction issue or other circumstance. 
Due to the known possibility of future credits, a monthly review is performed to defer revenue at an individual contract level 
for such future adjustments in the period of incurrence.

As  consideration  is  driven  by  the  number  of  impressions  delivered  on  the  CarGurus  websites,  the  consideration  for 

each period is allocated to the period in which the service was rendered. 

Performance obligations for company-sold advertising revenue and partner-sold advertising revenue are satisfied over 
time  as  impressions  are  delivered.  Revenue  is  recognized  based  on  the  total  number  of  impressions  delivered  within  the 
specified  period.  Revenue  from  advertising  sold  directly  by  us  is  recognized  based  on  the  gross  amount  charged  to  the 
advertiser  and  advertising  revenue  sold  by  partners  is  recognized  based  on  the  net  amount  of  revenue  received  from  the 
content partners. Revenue is presented net of any taxes collected from customers.  

Other revenue includes revenue from contracts for which the performance obligation is a series of distinct services with 
the  same  level  of  effort  daily.  For  these  contracts,  we  estimate  the  value  of  the  variable  consideration  in  determining  the 
transaction price and allocates it to the performance obligation. Revenue is estimated and recognized on a ratable basis over 
the contractual term. We reassess the estimate of variable consideration at each reporting period.

Contracts with Multiple Performance Obligations

We  periodically  enter  into  arrangements  that  include  Listings  and  Dealer  Display  within  marketplace  subscription 
revenue. These contracts include multiple promises that we evaluate to determine if the promises are separate performance 
obligations. Performance obligations are identified based on services to be transferred to a customer that are distinct within 
the  context  of  the  contractual  terms.  Once  the  performance  obligations  have  been  identified,  we  determine  the  transaction 
price,  which  includes  estimating  the  amount  of  variable  consideration  to  be  included  in  the  transaction  price,  if  any.  If 
required,  the  transaction  price  is  allocated  to  each  performance  obligation  in  the  contract  based  on  a  relative  standalone 
selling price (“SSP”) method as the performance obligation is being satisfied. For our arrangements that include Listings and 
Dealer Display, the performance obligations were satisfied over a consistent period of time and therefore the allocations did 
not impact the revenue recognized.

59

Costs to Obtain a Contract

Commissions paid to sales representatives and payroll taxes are considered costs to obtain a contract. Under ASC 606, 
the costs to obtain a contract require capitalization and amortization of those costs over the period of benefit. Although the 
guidance specifies the accounting for an individual contract with a customer, as a practical expedient, we have opted to apply 
the guidance to a portfolio of contracts with similar characteristics. We have opted to apply another practical expedient to 
immediately  expense  the  incremental  cost  of  obtaining  a  contract  when  the  underlying  related  asset  would  have  been 
amortized over one year or less. As such, we applied this practical expedient to advertising contracts as the term is one year 
or less and these contracts do not renew automatically. The practical expedient is not applicable to marketplace subscription 
contracts  as  the  period  of  benefit  including  renewals  is  anticipated  to  be  greater  than  one  year  as  commissions  paid  on 
contract  renewals  are  not  commensurate  with  the  commissions  paid  on  the  initial  contract.  The  assets  are  periodically 
assessed for impairment.

For  marketplace  subscription  customers,  the  commissions  paid  on  contracts  with  new  customers,  in  addition  to  any 
commission  amount  related  to  incremental  sales,  are  capitalized  and  amortized  over  the  estimated  benefit  period  of  the 
customer relationship taking into account factors such as peer estimates of technology lives and customer lives as well as our 
own historical data. Commissions paid that are not directly related to obtaining a new contract are expensed as incurred.

Additionally, we allocate employer payroll tax expense to the commission expense in proportion to the overall payroll 
taxes paid during the respective period. As such, capitalized payroll taxes are amortized in the same manner as the underlying 
capitalized commissions.

The assets recognized for costs to obtain a contract were $3.2 million, $12.5 million and $20.1 million as of January 1, 
2018,  December  31,  2018  and  December 31,  2019,  respectively.  Amortization  expense  recognized  during  the  years  ended 
December 31, 2019 and 2018 related to costs to obtain a contract was $8.4 million and $3.7 million, respectively.      

Capitalized Website Development and Internal-Use Software Costs

We capitalize certain costs associated with the development of our websites and internal-use software products after the 
preliminary  project  stage  is  complete  and  until  the  software  is  ready  for  its  intended  use.  Research  and  development  costs 
incurred  during  the  preliminary  project  stage  or  costs  incurred  for  data  conversion  activities,  training,  maintenance,  and 
general  and  administrative  or  overhead  costs  are  expensed  as  incurred.  Capitalization  begins  when  the  preliminary  project 
stage is complete, management authorizes and commits to the funding of the software project with the required authority, it is 
probable the project will be completed, the software will be used to perform the functions intended and certain functional and 
quality standards have been met. Qualified costs incurred during the operating stage of our software applications relating to 
upgrades and enhancements are capitalized to the extent it is probable that they will result in added functionality, while costs 
that  cannot  be  separated  between  maintenance  of,  and  minor  upgrades  and  enhancements  to,  internal-use  software  are 
expensed as incurred.  

Capitalized website and software development costs are amortized on a straight-line basis over their estimated useful 
life  of  three  years  beginning  with  the  time  when  it  is  ready  for  intended  use.  Capitalized  internal-use  software  costs  are 
amortized  on  a  straight-line  basis  over  their  estimated  useful  life  of  the  term  of  the  hosting  arrangement,  taking  into 
consideration  several  other  factors  such  as,  but  not  limited  to,  options  to  extend  the  hosting  arrangement  or  options  to 
terminate  the  hosting  arrangement,  beginning  with  the  time  when  it  is  ready  for  intended  use.  Amounts  amortized  are 
presented  through  operating  expense,  rather  than  depreciation  or  amortization.  Management  evaluates  the  useful  lives  of 
these assets on an annual basis and tests for impairment whenever events or changes in circumstances occur that could impact 
the recoverability of these assets.

During  the  years  ended  December 31,  2019  and  2018,  we  capitalized  $4.2  million  and  $2.0 million  of  website 
development  costs,  respectively.  We  recorded  amortization  expense  associated  with  our  capitalized  website  development 
costs of $1.6 million, $1.5 million and $0.8 million for the years ended December 31, 2019, 2018, and 2017, respectively.

During  the  year  ended  December  31,  2019,  we  capitalized  $2.6  million  and  $0.6  million  of  internal-use  software  in 
other non-current assets and in prepaid expenses and prepaid income taxes, respectively. We recorded amortization expense 
associated with its internal-use software of $0.1 million for the year ended December 31, 2019.

60

Business Combinations 

Valuation of Acquired Assets and Liabilities 

We  measure  all  consideration  transferred  in  a  business  combination  at  its  acquisition-date  fair  value.  Consideration 
transferred  is  determined  by  the  acquisition-date  fair  value  of  assets  transferred,  liabilities  assumed,  including  contingent 
consideration obligations, as applicable. We measure goodwill as the excess of the consideration transferred over the net of 
the acquisition-date amounts of assets acquired less liabilities assumed. 

We make significant assumptions and estimates in determining the fair value of the acquired assets and liabilities as of 
the  acquisition  date,  especially  the  valuation  of  intangible  assets  and  certain  tax  positions.  We  record  estimates  as  of  the 
acquisition  date  and  reassess  the  estimates  at  each  reporting  period  up  to  one  year  after  the  acquisition  date.  Changes  in 
estimates made prior to finalization of purchase accounting are recorded to goodwill. 

Intangible Assets 

Intangible assets are recorded at their estimated fair value at the date of acquisition. We amortize intangible assets over 
their estimated useful lives on a straight-line basis. Amortization is recorded over the relevant estimated useful lives ranging 
from three to eleven years.  

We evaluate the useful lives of these assets on an annual basis and test for impairment whenever events or changes in 
circumstances  occur  that  could  impact  the  recoverability  of  these  assets.  If  the  estimate  of  an  intangible  asset’s  remaining 
useful  life  is  changed,  we  amortize  the  remaining  carrying  value  of  the  intangible  asset  prospectively  over  the  revised 
remaining useful life.

For the year ended December 31, 2019, we did not identify any impairment of our intangible assets. We did not have 

intangible assets prior to the closing of the PistonHeads acquisition on January 8, 2019.

Goodwill

Goodwill  is  recorded  when  consideration  paid  in  a  purchase  acquisition  exceeds  the  fair  value  of  the  net  assets 
acquired.  Goodwill  is  not  amortized,  but  rather  is  tested  for  impairment  annually  or  more  frequently  if  facts  and 
circumstances  warrant  a  review.  Conditions  that  could  trigger  a  more  frequent  impairment  assessment  include,  but  are  not 
limited to, a significant adverse change in certain agreements, significant underperformance relative to historical or projected 
future  operating  results,  an  economic  downturn  affecting  automotive  marketplaces,  increased  competition,  a  significant 
reduction in our stock price for a sustained period or a reduction of our market capitalization relative to net book value. 

We  have  determined  that  we  have  two  reporting  units,  United  States  and  International,  as  of  and  for  the  year  ended 
December 31, 2019. We evaluate impairment annually on October 1 by comparing the estimated fair value of each reporting 
unit to its carrying value. We estimate fair value using a discounted cash flow model based on our most recent forecast at the 
time of our annual impairment test. 

For the year ended December 31, 2019, we did not recognize an impairment charge. We did not have goodwill prior to 

the closing of the PistonHeads acquisition on January 8, 2019.

Income Taxes

We  account  for  income  taxes  in  accordance  with  the  liability  method.  Under  this  method,  deferred  tax  assets  and 
liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and 
liabilities using statutory rates. In addition, this method requires a valuation allowance against net deferred tax assets if, based 
upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

We  account  for  uncertain  tax  positions  recognized  in  the  consolidated  financial  statements  by  prescribing  a 
more-likely-than-not threshold for financial statement recognition and measurement of a tax position taken or expected to be 
taken  in  a  tax  return.  Interest  and  penalties,  if  applicable,  related  to  uncertain  tax  positions  would  be  recognized  as  a 
component of income tax expense. We have no recorded liabilities for uncertain tax positions as of December 31, 2019 or 
2018.

61

The Tax Cuts and Jobs Act subjects a U.S. shareholder to tax on global intangible low-taxed income, or GILTI, earned 
by certain foreign subsidiaries. An entity can make an accounting policy election, per the FASB Staff Q&A, Topic 740, No. 
5, Accounting for Global Intangible Low-Taxed Income, either to recognize deferred taxes for temporary basis differences 
expected to reverse as GILTI in future years or to provide for the tax expense related to GILTI in the year the tax is incurred 
as a period expense only. We elected to account for GILTI as a period cost in the year the tax is incurred.

Stock-Based Compensation

For stock-based awards issued under our stock-based compensation plans, the fair value of each award is determined 
on the date of grant. We recognize compensation expense for service-based awards on a straight-line basis over the requisite 
service period for each separate vesting portion of the award, with the amount of compensation expense recognized at any 
date at least equaling the portion of the grant-date fair value of the award that is vested at that date. 

Certain  awards  granted  prior  to  the  IPO  were  subject  to  service-based  vesting  conditions  and  a  performance-based 
vesting  condition  achieved  upon  a  liquidity  event,  defined  as  either  a  change  of  control  or  an  initial  public  offering.  The 
SEC’s declaration of effectiveness of the registration statement on Form S-1 on October 11, 2017 satisfied the liquidity event 
performance condition. Upon the achievement of the liquidity event, we recorded previously unrecognized cumulative stock-
based compensation expense of $2.5 million related to these awards. Although the performance-based vesting condition was 
satisfied, under the terms of the awards, the settlement of such vested RSUs and the issuance of common stock with respect 
to  such  vested  RSUs,  occurred  on  April  10,  2018,  one  hundred  eighty-one  days  after  the  satisfaction  of  the  performance 
condition. 

Given the absence of an active market for our common stock prior to the IPO, our board of directors was required to 
estimate  the  fair  value  of  our  stock  at  the  time  of  each  grant  of  a  stock-based  award.  We  believe  that  the  members  of  our 
board of directors at all relevant times had sufficient business, finance or venture capital experience to make such estimates. 
We and our board of directors utilized various valuation methodologies in accordance with the framework of the American 
Institute  of  Certified  Public  Accountants’  Technical  Practice  Aid,  Valuation  of  Privately-Held  Company  Equity  Securities 
Issued as Compensation, to estimate the fair value of our common stock. Each valuation methodology includes estimates and 
assumptions that required judgment. These estimates and assumptions include a number of objective and subjective factors 
used to determine the value of our common stock at each grant date, including the following factors: (1) prices paid for our 
convertible preferred stock, which we had sold to outside investors in arm’s-length transactions, and the rights, preferences, 
and privileges of our convertible preferred stock and common stock; (2) valuations performed by an independent valuation 
specialist;  (3) our  stage  of  development  and  revenue  growth;  (4) the  fact  that  the  grants  of  stock-based  awards  involved 
illiquid securities in a private company; and (5) the likelihood of achieving a liquidity event for the common stock underlying 
the stock-based awards, such as an IPO or sale of the Company, given prevailing market conditions.

We believe this methodology was reasonable based upon our internal peer company analyses, and further supported by 
arm’s-length  transactions  involving  our  convertible  preferred  stock.  As  our  common  stock  was  not  actively  traded,  the 
determination  of  fair  value  involved  assumptions,  judgments,  and  estimates.  If  different  assumptions  had  been  made, 
stock-based  compensation  expense,  consolidated  net  income,  and  consolidated  net  income  per  share  could  have  been 
significantly different.

For RSUs issued under the stock-based compensation plans prior to the IPO, the fair value of each grant was calculated 
based on the estimated fair value of our common stock on the date of grant. We estimated the fair value of most stock option 
awards on the date of grant using the Black-Scholes option-pricing model. 

For  RSUs  granted  subsequent  to  the  IPO,  the  fair  value  is  determined  based  on  the  closing  price  of  our  Class  A 

common stock as reported on the Nasdaq Global Select Market on the date of grant.

We issue shares for stock option exercises and RSUs out of our shares available for issuance. No options were granted 

during the years ended December 31, 2019, 2018, and 2017.  

We  account  for  forfeitures  when  they  occur.  The  tax  effect  of  differences  between  tax  deductions  related  to  stock 
compensation  and  the  corresponding  financial  statement  expense  compensation  are  recorded  to  tax  expense.  Excess  tax 
benefits  recognized  on  stock-based  compensation  expense  are  classified  as  an  operating  activity  in  the  consolidated 
statements of cash flows. 

62

During 2019, 2018 and 2017, we recorded tax benefits of $11.1 million, $40.8 million and $0.7 million, respectively, 
related  to  differences  between  tax  deductions  related  to  stock  compensation  and  the  corresponding  financial  statement 
expense compensation. 

Recently Issued Accounting Pronouncements

Information  concerning  recently  issued  accounting  pronouncements  may  be  found  in  Note  2  to  our  consolidated 

financial statements appearing elsewhere in this Annual Report on Form 10-K.

63

Item 7A. Quantitative and Qualitative Disclosures about Market Risk. 

Market risk represents the risk of loss that may affect our financial position due to adverse changes in financial market 

prices and rates. We are exposed to market risks as described below.

Interest Rate Risk

We did not have any long-term borrowings as of December 31, 2019 or 2018.

We had cash, cash equivalents, and investments of $171.6 million and $157.7 million at December 31, 2019 and 2018, 
respectively, which consist of bank deposits, money market funds and certificates of deposit with maturity dates ranging from 
six  to  nine months.  Such  interest-earning  instruments  carry  a  degree  of  interest  rate  risk.  To  date,  fluctuations  in  interest 
income have not been material to the operations of the business.

We  do  not  enter  into  investments  for  trading  or  speculative  purposes  and  have  not  used  any  derivative  financial 

instruments to manage our interest rate risk exposure.

Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition, or results of operations to 
date. However, if our costs were to become subject to significant inflationary pressures, we may not be able to fully offset 
such  higher  costs  through  price  increases.  Our  inability  or  failure  to  do  so  could  harm  our  business,  operating  results,  and 
financial condition.

Foreign Currency Exchange Risk

Historically,  because  our  operations  and  sales  have  been  primarily  in  the  United  States,  we  have  not  faced  any 
significant  foreign  currency  risk.  As  of  December 31,  2019  and  2018,  we  have  foreign  currency  exposures  in  the  British 
pound,  the  Euro  and  the  Canadian  dollar,  although  such  exposure  is  not  significant.  During  the  year  ended  December  31, 
2019,  our  foreign  currency  exposure  increased  due  to  an  intercompany  note  payable  in  connection  with  the  PistonHeads 
acquisition. The intercompany note payable was settled during the year ended December 31, 2019.

Our foreign subsidiaries have intercompany accounts that are eliminated upon consolidation, and these accounts expose 
us  to  foreign  currency  exchange  rate  fluctuations.  Exchange  rate  fluctuations  on  short-term  intercompany  accounts  are 
recorded  in  our  consolidated  statements  of  operations  under  the  heading  other  income  (expense),  net.  Long-term 
intercompany accounts are recorded at their historical rates.

As we expand internationally, our risks associated with fluctuation in currency rates will become greater, and we will 

continue to reassess our approach to managing these risks.

64

Item 8. Financial Statements and Supplementary Data. 

CarGurus, Inc.

Index to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm...........................................................................................  
Consolidated Balance Sheets as of December 31, 2019 and 2018  ................................................................................  
Consolidated Statements of Operations for the Years Ended December 31, 2019, 2018, and 2017  ............................  
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2019, 2018, and 2017  ........  
Consolidated  Statements  of  Convertible  Preferred  Stock  and  Stockholders’  Equity  (Deficit)  for  the  Years  Ended 
December 31, 2019, 2018, and 2017 .........................................................................................................................  
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018, and 2017 ............................  
Notes to Consolidated Financial Statements ..................................................................................................................  

  Page No.
66
70
71
72

73
74
75

65

 
 
 
Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of CarGurus, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of CarGurus, Inc. (the Company) as of December 31, 
2019  and  2018,  the  related  consolidated  statements  of  operations,  comprehensive  income,  convertible  preferred  stock  and 
stockholders'  equity  (deficit)  and  cash  flows  for  each  of  the  three  years  in  the  period  ended  December  31,  2019,  and  the 
related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company at December 31, 2019 and 2018, and 
the  results  of  its  operations  and  its  cash  flows  for  each  of  the  three  years  in  the  period  ended  December  31,  2019,  in 
conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States)  (PCAOB),  the  Company's  internal  control  over  financial  reporting  as  of  December  31,  2019,  based  on  criteria 
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) and our report dated February 14, 2020 expressed an unqualified opinion thereon.

Adoption of New Accounting Standards

As  discussed  in  Note  2  to  the  consolidated  financial  statements,  the  Company  changed  its  method  of  accounting  for 
leases in 2019 due to the adoption of Accounting Standards Update (ASU) No. 2016-02, Leases (Topic 842), and the related 
amendments.

As  discussed  in  Note  2  to  the  consolidated  financial  statements,  the  Company  changed  its  method  of  accounting  for 
revenue  and  the  capitalization  and  amortization  of  certain  contract  acquisition  costs  in  2018  due  to  the  adoption  of 
Accounting  Standards  Update  (ASU) No. 2014-09, Revenue  from  Contracts  with  Customers  (Topic  606),  and  the  related 
amendments. 

Basis for Opinion

These  financial  statements  are  the  responsibility  of  the  Company's  management.  Our  responsibility  is  to  express  an 
opinion  on  the  Company’s  financial  statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial  statements  are  free  of  material  misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures 
included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating 
the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

66

Critical Audit Matters

The  critical  audit  matters  communicated  below  are  matters  arising  from  the  current  period  audit  of  the  financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex 
judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions 
on the critical audit matters or on the accounts or disclosures to which they relate.

Revenue Recognition

Description of the 
Matter

For  the  year  ended  December  31,  2019,  the  Company  recognized  revenue  of  $588.9  million.  As 
explained  in  Note  2  to  the  consolidated  financial  statements,  the  Company  recognizes  revenue  in 
accordance with ASC Topic 606, Revenue from Contracts with Customers, upon transfer of control of 
promised  services  to  customers  in  an  amount  that  reflects  the  consideration  the  Company  expects  to 
receive in exchange for those services. 

Auditing management’s recognition of revenue was challenging because of the higher extent of audit 
effort  and  because  the  amounts  are  material  to  the  consolidated  financial  statements  and  related 
disclosures. During our risk assessment process, we identified a higher inherent risk related to revenue 
primarily due to the size of the account and the volume of activity, as well as the focus on revenue from 
readers of the financial statements. 

How We 
Addressed the 
Matter in Our 
Audit

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls 
over  the  Company’s  revenue  recognition  process,  including  controls  designed  to  mitigate  the  risk  of 
override of controls. This included testing controls over management’s review of manual journal entries 
and revenue related account reconciliations.  

Description of the 
Matter

We  substantively  tested  the  Company’s  revenue  recognized  for  the  year  ended  December  31,  2019, 
through  a  combination  of  data  analytics  and  tests  of  details.  Our  audit  procedures  included,  among 
others, performing a correlation analysis between the related accounts (i.e., revenue, deferred revenue, 
account  receivables,  and  cash)  and  testing  the  existence  of  cash  receipts  tied  to  revenue  recognition. 
Additionally, we reconciled revenue recognized to the Company’s general ledger to test completeness 
and  performed  substantive  test  of  details  over  significant  customers  deemed  to  be  key  items  and  a 
representative sample of the remaining transactions. 

Realizability of Deferred Tax Assets

As explained in Note 12 to the consolidated financial statements, the Company had gross deferred tax 
assets of $68.6 million and gross deferred tax liabilities of $26.1 million, resulting in net deferred tax 
assets  of  $42.5  million  as  of  December  31,  2019.  As  of  December  31,  2019,  the  Company  has 
significant deferred tax assets, including those generated as a result of excess tax deductions related to 
stock-based compensation awards. Deferred tax assets are reduced by a valuation allowance if, based 
upon  the  weight  of  all  available  evidence,  it  is  more  likely  than  not  that  some  portion,  or  all,  of  the 
deferred  tax  assets  will  not  be  realized.  Based  upon  the  level  of  historical  U.S.  earnings  and  future 
projections over the period in which the net deferred tax assets are deductible, at this time, management 
believes  it  is  more  likely  than  not  that  the  Company  will  realize  the  benefits  of  these  deductible 
differences.

Auditing  management’s  assessment  of  the  realizability  of  its  deferred  tax  assets  (including  the 
recognition,  measurement,  and  disclosure  of  deferred  tax  assets)  was  subjective  because  the 
assessment  process  is  complex,  involves  judgment  and  includes  assumptions  about  the  Company’s 
ability to generate sufficient taxable income in future periods to realize these benefits. The Company’s 
ability to generate taxable income may be impacted by various economic and industry conditions.

67

How We 
Addressed the 
Matter in Our 
Audit

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls 
over  the  Company’s  income  tax  process,  including  the  Company’s  assessment  of  the  realizability  of 
deferred  tax  assets.  This  included  testing  controls  over  management’s  review  of  the  deferred  tax 
rollforward and valuation allowance position.

We tested management’s assessment of the realizability of deferred tax assets, including future taxable 
income exclusive of reversing temporary differences and carryforwards. Audit procedures performed, 
among others, included evaluating the assumptions used by the Company to determine the projections 
of  future  taxable  income  by  jurisdiction  and  testing  the  completeness  and  accuracy  of  the  underlying 
data  used  in  its  projections.  For  example,  we  tested  the  Company’s  scheduling  of  the  reversal  of 
existing temporary taxable differences and compared the projections of future taxable income with the 
actual results of prior periods as well as management’s consideration of current industry and economic 
trends.  In  addition,  we  also  assessed  the  historical  accuracy  of  management’s  projections  and 
reconciled  the  projections  of  future  taxable  income  with  other  forecasted  consolidated  financial 
information  prepared  by  the  Company.  This  analysis  is  subjective  because  of  the  Company’s  limited 
history and limited opportunity to implement tax planning strategies at this point in the life cycle of the 
Company. In addition, we involved our tax professionals to evaluate the application of tax law in the 
Company’s projections of future taxable income. 

Business Combinations

Description of the 
Matter

As  described  in  Note  3  to  the  consolidated  financial  statements,  the  Company  completed  one 
acquisition  during  fiscal  year  2019  for  net  consideration  of  $19.1  million.  The  acquisition  of 
PistonHeads Holdco Limited consisted of acquiring the entire issued share capital of Haymarket New4 
Ltd.  (a  company  incorporated  in  England  &  Wales  and  now  known  as  PistonHeads  Holdco  Limited) 
from  Haymarket  Media  Group  Ltd.  The  transaction  was  accounted  for  as  a  business  combination 
whereby the total purchase price was allocated to assets acquired and liabilities assumed based on the 
respective fair values. 

Auditing  the  Company's  accounting  for  its  acquisition  of  PistonHeads  was  complex  due  to  the 
significant  estimation  uncertainty  in  the  Company’s  determination  of  the  fair  value  of  identified 
intangible  assets  of  $4.5  million,  which  consisted  of  brand  name  and  customer  relationships.  The 
significant estimation uncertainty was primarily due to the complexity of the valuation models prepared 
by management to measure the fair value of the intangible assets and the sensitivity of the respective 
fair values to the significant underlying assumptions. The significant assumptions used to estimate the 
fair  value  of  the  intangible  assets  included  the  discount  rates  and  revenue  growth  rates.  These 
significant  assumptions  are  especially  challenging  to  audit  as  they  are  forward  looking  and  could  be 
affected by future economic and market conditions. 

How We 
Addressed the 
Matter in Our 
Audit

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls 
over  the  Company’s  valuation  of  acquired  intangible  assets.  This  included  testing  controls  over  the 
Company’s estimation process supporting the recognition and measurement of intangible assets, as well 
as  controls  over  management’s  judgments  and  evaluation  of  underlying  assumptions  regarding  the 
valuation. 

Our audit procedures to test the estimated fair value of the acquired intangible assets included, among 
others,  evaluating  the  Company’s  valuation  methodology  used  to  estimate  the  fair  value  of  the  brand 
name  and  customer  relationship  intangible  assets.  We  involved  our  valuation  professionals  to  assist 
with our evaluation of the methodology used by the Company and certain assumptions included in the 
fair  value  estimates.  For  example,  our  valuation  professionals  performed  independent  comparative 
calculations to estimate the acquired entities’ discount rate. Additionally, we evaluated the significant 
assumptions  used  by  the  Company,  primarily  consisting  of  projected  financial  information  of  the 
acquired  entity  (e.g.,  revenue  growth  rates),  and  evaluated  the  completeness  and  accuracy  of  the 
underlying data supporting the significant assumptions and estimates. Specifically, when evaluating the 
assumptions  related  to  the  revenue  growth  rates  and  changes  in  the  business  that  would  drive  these 
forecasted  growth  rates,  we  compared  the  assumptions  to  historical  results  of  the  acquired  entity  and 
current industry and economic trends. 

68

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2016.

Boston, Massachusetts
February 14, 2020

69

CarGurus, Inc.

Consolidated Balance Sheets

(in thousands, except share and per share data)

At December 31,

2019

2018

Assets
Current assets:

Cash and cash equivalents
Investments
Accounts receivable, net of allowance for doubtful accounts of $240 and
   $479, respectively
Prepaid expenses and prepaid income taxes
Deferred contract costs
Other current assets
Restricted cash
Total current assets
Property and equipment, net
Intangible assets
Goodwill
Operating lease right-of-use assets
Restricted cash
Deferred tax assets
Deferred contract costs, net of current portion
Other non-current assets
Total assets
Liabilities and stockholders’ equity
Current liabilities:

Accounts payable
Accrued expenses, accrued income taxes and other current liabilities
Deferred revenue
Deferred rent
Operating lease liabilities

Total current liabilities
Deferred rent
Operating lease liabilities
Deferred tax liabilities
Other non–current liabilities
Total liabilities
Commitments and contingencies (Note 8)
Stockholders’ equity:

Preferred stock, $0.001 par value; 10,000,000 shares authorized;
   no shares issued and outstanding
Class A common stock, $0.001 par value; 500,000,000 shares authorized;
   91,819,649 and 89,728,223 shares issued and outstanding at
   December 31, 2019 and 2018, respectively
Class B common stock, $0.001 par value; 100,000,000 shares authorized;
   20,314,644 and 20,702,084 shares issued and outstanding at
   December 31, 2019 and 2018, respectively
Additional paid–in capital
Retained earnings
Accumulated other comprehensive (loss) income

Total stockholders’ equity
Total liabilities and stockholders’ equity

  $

  $

  $

  $

59,920    $
111,692   

22,124   
10,452   
9,544   
4,972   
250   
218,954   
27,950   
3,920   
15,207   
59,986   
10,553   
42,713   
10,514   
3,826   
393,623    $

36,731    $
18,262   
9,984   
—   
8,781   
73,758   
—   
60,818   
284   
1,908   
136,768   

— 

92   

20   
205,234   
51,859   
(350)  
256,855   
393,623 

 $

34,887 
122,800 

13,614 
10,144 
5,253 
7,410 
750 
194,858 
24,269 
— 
— 
— 
1,921 
38,886 
7,252 
1,104 
268,290 

34,345 
18,654 
8,811 
1,693 
— 
63,503 
9,395 
— 
— 
1,281 
74,179 

— 

90 

21 
184,216 
9,713 
71 
194,111 
268,290  

The accompanying notes are an integral part of these consolidated financial statements.

70

 
 
 
 
 
   
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
    
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CarGurus, Inc.

Consolidated Statements of Operations

(in thousands, except share and per share data)

Revenue
Cost of revenue(1)
Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income from operations
Other income, net:
Interest income
Other income (expense), net
Total other income, net

Income before income taxes
(Benefit from) provision for income taxes
Net income
Reconciliation of net income to net income attributable to common
   stockholders:
Net income

Net income attributable to participating securities
Net income attributable to common stockholders — basic
Net income

Net income attributable to participating securities

  $

  $

  $
  $

Net income attributable to common stockholders — diluted
Net income per share attributable to common stockholders: (Note 11)
Basic
Diluted
Weighted–average number of shares of common stock used in
   computing net income per share attributable to common stockholders:    
Basic
Diluted

  $
  $

  $

  $

2019

Year Ended December 31,
2018

588,916    $
36,300     
552,616     

454,086    $
24,811     
429,275     

393,844     
69,462     
50,434     
4,554     
518,294     
34,322     

2,984     
1,399     
4,383     
38,705     
(3,441)    
42,146    $

42,146    $
—     
42,146    $
42,146    $
—     
42,146    $

315,939     
47,866     
39,475     
2,804     
406,084     
23,191     

2,283     
10     
2,293     
25,484     
(39,686)    
65,170    $

65,170    $
—     
65,170    $
65,170    $
—     
65,170    $

0.38    $
0.37    $

0.60    $
0.57    $

    111,450,443      108,833,028     
    113,431,850      113,364,712     

2017

316,861 
17,609 
299,252 

236,165 
22,470 
22,688 
2,655 
283,978 
15,274 

869 
(306)
563 
15,837 
2,638 
13,199 

13,199 
(6,098)
7,101 
13,199 
(5,829)
7,370 

0.13 
0.12 

55,835,265 
60,637,584  

(1)

Includes  depreciation  and  amortization  expense  for  the  years  ended  December 31,  2019,  2018,  and  2017  of  $3,263 
$2,225, and $1,140, respectively.

The accompanying notes are an integral part of these consolidated financial statements.

71

 
 
 
 
 
   
   
 
   
   
   
      
      
  
   
   
   
   
   
   
   
      
      
  
   
   
   
   
   
   
      
      
  
   
   
   
      
      
  
      
      
  
CarGurus, Inc.

Consolidated Statements of Comprehensive Income

(in thousands)

Net income
Other comprehensive (loss) income:

Foreign currency translation adjustment

Comprehensive income

2019

Year Ended December 31,
2018

2017

  $

42,146 

 $

65,170 

 $

13,199 

  $

(421)
41,725 

 $

(157)
65,013 

 $

258 
13,457  

The accompanying notes are an integral part of these consolidated financial statements.

72

 
 
 
 
 
   
   
 
 
 
    
 
    
 
  
 
 
  
  
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7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CarGurus, Inc.

Consolidated Statements of Cash Flows

(in thousands)

2019

Year Ended December 31,
2018

2017

42,146    $

65,170 

 $

13,199 

Operating Activities
Net income
Adjustments to reconcile net income to net cash provided by operating activities: 
Depreciation and amortization
Currency (gain) loss on foreign denominated transactions
Deferred taxes
Provision for doubtful accounts
Stock–based compensation expense
Amortization of deferred contract costs
Changes in operating assets and liabilities:

  $

Accounts receivable, net
Prepaid expenses, prepaid income taxes, and other assets
Deferred contracts costs
Accounts payable
Accrued expenses, accrued income taxes and other current liabilities
Deferred revenue
Deferred rent
Lease obligations
Other non–current liabilities

Net cash provided by operating activities
Investing Activities
Purchases of property and equipment
Capitalization of website development costs
Cash paid for acquisition
Investments in certificates of deposit
Maturities of certificates of deposit
Net cash used in investing activities
Financing Activities
Initial public offering proceeds
Payment of initial public offering costs
Proceeds from exercise of stock options
Financing cash flows from finance leases
Payment of withholding taxes and option costs on net share settlement of
   restricted stock units and stock options
Net cash (used in) provided by financing activities
Impact of foreign currency on cash, cash equivalents, and restricted cash
Net increase (decrease) in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash at beginning of period
Cash, cash equivalents, and restricted cash at end of period
Supplemental disclosure of cash flow information:
Cash paid for income taxes
Unpaid purchases of property and equipment
Unpaid initial public offering costs
Capitalized stock-based compensation expense in website development and
   internal-use software costs
Cash paid for operating lease liabilities

7,817   
(690)  
(3,734)  
1,091   
34,301   
8,416   

(9,608)  
(378)  
(15,979)  
4,268   
2,151   
1,174   
—   
(1,468)  
609   
70,116   

(11,205)  
(3,021)  
(19,139)  
(177,808)  
188,916   
(22,257)  

—   
—   
1,807   
(30)  

5,029 
(190)
(39,040)
1,680 
20,794 
3,689 

(1,911)  
(11,753)  
(12,987)  
9,345   
2,695   
4,508   
4,289   
—   
405   
51,723   

(5,956)  
(1,522)  
—   
(212,800)  
140,000   
(80,278)  

—   
(1,142)  
3,632   
—   

(16,470)  
(14,693)  
(1)  
33,165   
37,558   
70,723    $

300    $
647    $
—    $

1,381    $
10,906   

(25,885)  
(23,395)  
(44)  
(51,994)  
89,552   
37,558    $

2,308    $
5,287    $
—    $

490    $
—   

  $

  $
  $
  $

  $
  $

3,795 
128 
(1,117)
1,117 
5,028 
— 

(7,039)
(2,287)
— 
6,244 
5,191 
962 
227 
— 
243 
25,691 

(5,157)
(2,215)
— 
(50,000)
44,774 
(12,598)

47,690 
(3,308)
398 
— 

— 
44,780 
159 
58,032 
31,520 
89,552 

4,393 
510 
1,142 

176 
—  

The accompanying notes are an integral part of these consolidated financial statements.

74

 
 
 
 
 
   
   
 
 
 
    
 
    
 
  
 
    
 
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
    
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
    
 
  
 
 
CarGurus, Inc.

Notes to Consolidated Financial Statements

(in thousands, except share and per share data, unless otherwise noted)

1. Organization and Business Description

CarGurus, Inc. (the “Company”), is a global, online automotive marketplace connecting buyers and sellers of new and 
used cars. Using proprietary technology, search algorithms, and innovative data analytics, the Company provides information 
and analysis that create a differentiated automotive search experience for consumers. The Company’s marketplace empowers 
users worldwide with unbiased third-party validation on pricing and dealer reputation, as well as other useful information that 
aids them in finding “Great Deals from Top-Rated Dealers.”

The  Company  is  headquartered  in  Cambridge,  Massachusetts  and  was  incorporated  in  the  State  of  Delaware  on 
June 26, 2015. The Company operates principally in the United States and has also launched online marketplaces under the 
CarGurus  brand  in  Canada,  the  United  Kingdom,  Germany,  Italy,  and  Spain.  The  Company  has  subsidiaries  in  the  United 
States, Canada, Ireland, and the United Kingdom. In the United Kingdom, the Company also operates the PistonHeads online 
marketplace as an independent brand.

On  October  16,  2017,  the  Company  completed  its  initial  public  offering  (“IPO”),  in  which  the  Company  issued  and 
sold 3,205,000 shares of its Class A common stock, including the full exercise by the underwriters of their option to purchase 
705,000 shares of Class A common stock, at a public offering price of $16.00 per share for aggregate gross proceeds of $51.3 
million.  The  Company  received  $43.2  million  in  net  proceeds  after  deducting  $3.6  million  of  underwriting  discounts  and 
commissions  and  $4.5  million  in  offering  costs.  In  addition  to  shares  of  Class  A  common  stock  issued  and  sold  by  the 
Company,  certain  selling  stockholders  sold  an  aggregate  of  7,605,000  shares  of  Class  A  common  stock,  including  the  full 
exercise by the underwriters of their option to purchase 705,000 shares of Class A common stock, as part of the IPO. Upon 
the closing of the IPO, all of the outstanding shares of convertible preferred stock automatically converted into 20,188,226 
shares  of  Class  A  common  stock  and  40,376,452  shares  of  Class  B  common  stock.  The  40,376,452  shares  of  Class  B 
common stock subsequently converted into 40,376,452 shares of Class A common stock resulting in a total conversion of all 
outstanding shares of convertible preferred stock into 60,564,678 shares of Class A common stock. Subsequent to the closing 
of the IPO, there were no shares of convertible preferred stock outstanding.

The Company is subject to a number of risks and uncertainties common to companies in its and similar industries and 
stages of development including, but not limited to, rapid technological changes, competition from substitute products and 
services from larger companies, management of international activities, protection of proprietary rights, patent litigation, and 
dependence on key individuals.  

2. Summary of Significant Accounting Policies

The accompanying consolidated financial statements reflect the application of certain significant accounting policies as 
described  below  and  elsewhere  in  these  notes  to  the  consolidated  financial  statements.  The  Company  believes  that  a 
significant accounting policy is one that is both important to the portrayal of the Company’s financial condition and results, 
and requires management’s most difficult, subjective, or complex judgments, often as the result of the need to make estimates 
about the effect of matters that are inherently uncertain.

Basis of Presentation

The  accompanying  consolidated  financial  statements  have  been  prepared  in  conformity  with  accounting  principles 
generally accepted in the United States of America (“GAAP”). Any reference in these notes to applicable guidance is meant 
to refer to the authoritative U.S. generally accepted accounting principles as found in the Accounting Standards Codification 
(“ASC”) and Accounting Standards Update (“ASU”) of the Financial Accounting Standards Board (“FASB”).

75

Due  to  the  adoption  of  ASC  Topic  606, Revenue  from  Contracts  with  Customers (“ASC  606”),  which  is  discussed 
further in this Note 2, the consolidated balance sheets and the consolidated statements of operations, comprehensive income, 
convertible  preferred  stock  and  stockholders’  equity  (deficit),  and  cash  flows  for  the  years  ended  December  31,  2019  and 
2018 are not comparative to prior years.

Due to the adoption of ASC Topic 842, Leases (“ASC 842”), which is discussed further in this Note 2, the consolidated 

balance sheet for the year ended December 31, 2019 is not comparative to prior years.

Principles of Consolidation

The  accompanying  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.  All 

intercompany balances and transactions have been eliminated in consolidation. 

Subsequent Event Considerations

The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the 
financial  statements  to  provide  additional  evidence  for  certain  estimates  or  to  identify  matters  that  require  additional 
disclosure.  Subsequent  events  have  been  evaluated  as  required.  The  Company  has  evaluated  all  subsequent  events  and 
determined  that  there  are  no  material  recognized  or  unrecognized  subsequent  events  requiring  disclosure,  other  than  those 
disclosed in Note 16 of these consolidated financial statements.

Use of Estimates

The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and 
assumptions that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities at the date 
of the financial statements, and the reported amounts of revenue and expenses during the reporting period.

Significant estimates relied upon in preparing these consolidated financial statements include revenue recognition and 
sales allowances, variable consideration, the valuation of goodwill and intangible assets, the expensing and capitalization of 
product, technology, and development costs for website development and internal‑use software, and the recoverability of the 
Company’s net deferred tax assets and related valuation allowance.

Although the Company regularly assesses these estimates, actual results could differ materially from these estimates. 
Changes in estimates are recorded in the period in which they become known. The Company bases its estimates on historical 
experience and various other assumptions that it believes to be reasonable under the circumstances. Actual results may differ 
from  management’s  estimates  if  these  results  differ  from  historical  experience,  or  other  assumptions  do  not  turn  out  to  be 
substantially accurate, even if such assumptions are reasonable when made.

Revenue Recognition

The  Company  derives  its  revenue  from  two  primary  sources:  (1)  marketplace  subscription  revenue,  which  consists 
primarily of Listings, and Dealer Display subscriptions, and (2) advertising and other revenue, which consists primarily of 
display  advertising  revenue  from  auto  manufacturers  and  other  auto-related  brand  advertisers  as  well  as  partnerships  with 
financing services companies.

Marketplace Subscription Revenue

The  Company  offers  multiple  types  of  marketplace  Listings  packages  to  its  dealers  through  its  platform:  Restricted 
Listings (formerly referred to as Basic Listings), which is free; and various levels of Listings packages, which each require a 
paid  subscription  under  a  monthly,  quarterly,  semiannual,  or  annual  subscription  basis.  Contractual  subscriptions  for 
customers generally auto-renew on a monthly basis and are cancellable by dealers with 30 days’ advance notice at the end of 
the committed term. The Company also offers all dealers on the its platform access to a Dealer Dashboard, which includes a 
performance  summary,  Dealer  Insights  tool,  and  user  review  management  platform.  Dealers  subscribing  to  a  paid  Listings 
package  also  have  access  to  the  Pricing  Tool  and  Market  Analysis  tool.  The  Pricing  Tool  and  Market  Analysis  tool  are 
available  only  to  paying  dealers.  Subscription  pricing  is  determined  based  on  a  dealer’s  inventory  size,  region,  and  the 
Company’s assessment of the connections and Return on Investment (“ROI”) the platform will provide them.

Customers do not have the right to take possession of the Company’s software.

76

In  addition  to  listing  inventory  in  the  Company’s  marketplace  and  providing  access  to  the  Dealer  Dashboard,  the 
Company  offers  dealers  subscribing  to  one  of  its  Enhanced,  Featured,  or  Featured  Priority  Listings  packages  other 
subscription  advertising  and  customer  acquisition  products,  including  Dealer  Display,  pursuant  to  which  dealers  can  buy 
display  advertising  that  appears  in  the  Company’s  marketplace,  and  on  other  sites  on  the  internet,  and  for  which  such 
advertisements can be targeted by the user’s geography, search history, CarGurus website activity (including showing users 
relevant vehicles from a dealer’s inventory that they have not yet discovered on the Company’s marketplace), and a number 
of other targeting factors, allowing dealers to increase their visibility with in-market consumers and drive qualified traffic for 
dealers.

Payment  is  typically  due  on  first  day  of  each  calendar  month  and  is  recorded  as  accounts  receivable  or  short-term 

deferred revenue when payment is received in advance of services being delivered to the customers.

Advertising and Other Revenue

Advertising  and  other  revenue  consists  primarily  of  non-dealer  display  advertising  revenue  from  auto  manufacturers 
and  other  auto-related  brand  advertisers  sold  on  a  cost  per  thousand  impressions  (“CPM”)  basis.  An  impression  is  an 
advertisement loaded on a web page. In addition to advertising sold on a CPM basis, the Company also has advertising sold 
on a cost per click basis. Auto manufacturers and other brand advertisers can execute advertising campaigns that are targeted 
across  a  wide  variety  of  parameters,  including  demographic  groups,  behavioral  characteristics,  specific  auto  brands, 
categories  such  as  Certified  Pre-Owned,  and  segments  such  as  hybrid  vehicles.  The  Company  does  not  provide  minimum 
impression guarantees or other types of minimum guarantees in its contracts with customers. Pricing is primarily based on 
advertisement size and position on the Company’s websites and mobile applications, and fees are billed monthly in arrears. 
Unbilled accounts receivables relate to services rendered in the current period, but generally not invoiced until the subsequent 
period.

The  Company  sells  advertising  directly  to  auto  manufacturers  and  other  auto  related  brand  advertisers,  as  well  as 
indirectly through revenue sharing arrangements with advertising exchange partners. Company-sold advertising is not subject 
to revenue sharing arrangements. Company-sold advertising revenue is recognized based on the gross amount charged to the 
advertiser.  Partner-sold  advertising  revenue  is  recognized  based  on  the  net  amount  of  revenue  received  from  the  content 
partners.

Revenue  from  advertising  sold  directly  by  the  Company  is  recorded  on  a  gross  basis  because  the  Company  is  the 
principal  in  the  arrangement,  controls  the  ad  placement  and  timing  of  the  campaign,  and  establishes  the  selling  price.  The 
Company enters into contractual arrangements directly with advertisers and is directly responsible for the fulfillment of the 
contractual terms including any remedy for issues with such fulfillment. 

Advertising revenue subject to revenue sharing agreements between the Company and advertising exchange partners is 
recognized  based  on  the  net  amount  of  revenue  received  from  the  partner.  The  advertising  partner  is  responsible  for 
fulfillment,  including  the  acceptability  of  the  services  delivered.  In  partner-sold  advertising  arrangements,  the  advertising 
partner has a direct contractual relationship with the advertiser. There is no contractual relationship between the Company 
and  the  advertiser  for  partner-sold  transactions.  When  an  advertising  exchange  partner  sells  advertisements,  the  partner  is 
responsible  for  fulfilling  the  advertisements,  and  accordingly,  the  Company  has  determined  the  advertising  partner  is  the 
principal  in  the  arrangement.  Additionally,  for  auction-based  partner  agreements,  the  Company  has  latitude  in  establishing 
the floor price, but the final price established by the exchange server is at market rates. 

Customers are billed monthly in arrears and payment terms are generally thirty to sixty days from the date invoiced.

Advertising  and  other  revenue  also  includes  revenue  from  partnerships  with  certain  financing  services  companies 
pursuant  to  which  the  Company  enables  eligible  consumers  on  the  Company’s  United  States  website  to  pre-qualify  for 
financing  on  cars  from  dealerships  that  offer  financing  through  such  companies.  The  Company’s  revenues  from  these 
financing partnerships are based on a funded-loan basis.

Prior to adoption of ASC 606

The Company recognizes revenue when all of the following conditions are satisfied: (1) there is persuasive evidence of 
an arrangement; (2) the service has been provided to the customer; (3) the collection of fees is reasonably assured; and (4) the 
amount of fees to be paid by the customer is fixed or determinable.

77

The  Company  recognizes  marketplace  subscription  revenue  on  a  monthly  basis  as  revenue  is  earned  and  advertising 

and other revenue as impressions are delivered. Revenue is presented net of any taxes collected from customers.

The Company assesses arrangements with multiple deliverables under ASU No. 2009-13, Revenue Recognition (Topic 
605), Multiple-Deliverable  Revenue  Arrangements —  a  Consensus  of  the  FASB  Emerging  Issues  Task  Force.  Pursuant  to 
ASU  2009-13,  in  order  to  treat  deliverables  in  a  multiple-element  arrangement  as  separate  units of  accounting,  the 
deliverables  must  have  stand-alone  value  upon  delivery.  If  the  deliverables  have  stand-alone  value  upon  delivery,  the 
Company accounts for each deliverable separately. The Company has concluded that each element in the arrangement has 
stand-alone value as the individual services can be sold separately. In addition, there is no right of refund once a service has 
been delivered. Therefore, the Company has concluded that each element of the arrangement is a separate unit of accounting. 
While these arrangements are considered multiple element-arrangements, the recognition of the units of accounting follow a 
consistent ratable recognition given the pattern over which services are provided.

The Company establishes sales allowances at the time of revenue recognition based on its history of adjustments and 
credits provided to its customers. Sales allowances relate primarily to credits issued for service interruption. In assessing the 
adequacy of the sales allowance, the Company evaluates its history of adjustments and credits made through the date of the 
issuance of the financial statements. Estimated sales adjustments and credits and ultimate losses may vary from actual results 
which could be material to the financial statements; however, to date, actual sales allowances have been materially consistent 
with  the  Company’s  estimates.  Sales  allowances  are  recorded  as  a  reduction  to  revenue  in  the  consolidated  statements  of 
operations.

Following adoption of ASC 606

In May  2014,  the  FASB issued ASU No. 2014-09, Revenue  from  Contracts  with  Customers  (Topic  606), which 
modifies how all entities recognize revenue, and consolidates revenue recognition guidance into one ASC Topic (ASC Topic 
606, Revenue from Contracts with Customers) (“ASC 606”).  Since the Company ceased to be an emerging growth company 
as  of  December  31,  2018,  the  Company  adopted  the  standard  during  the  fourth  quarter  of  2018  and  applied  the  modified 
retrospective  method  of  adoption  with  a  cumulative catch-up adjustment to  the  opening  balance  of  retained  earnings  at 
January 1, 2018. Under this method, the  Company  applied the  revised guidance for the year of  adoption and  applied ASC 
Topic  605, Revenue  Recognition (“ASC  605”),  in  the  prior  years.  As  a  result,  the  Company  applied  ASC  606  only  to 
contracts that were not yet completed as of January 1, 2018. The Company recognized a cumulative catch-up adjustment to 
the opening balance of retained earnings at the effective date for contracts that still required performance by the Company at 
January 1, 2018. For contracts that were modified before the effective date, the Company exercised the use of the practical 
expedient and reflected the aggregate effect of all modifications when identifying performance obligations, determining the 
transaction price and allocating transaction price, which did not have a material effect on the adjustment to retained earnings.

ASC  606 outlines  a  comprehensive  five-step  revenue  recognition  model  based  on  the  principle  that  an  entity  should 
recognize  revenue  to  depict  the  transfer  of  promised  goods  or  services  to  customers  in  an  amount  that  reflects  the 
consideration  to  which  the  entity  expects  to  be  entitled  in  exchange  for  those  goods  or  services.  To  achieve  this  core 
principle, the Company applies the following five steps:

1)

2)

Identify the contract with a customer 

Identify the performance obligations in the contract

3) Determine the transaction price 

4) Allocate the transaction price to performance obligations in the contract

5) Recognize revenue when or as the Company satisfies a performance obligation 

78

Disaggregation of Revenue

The  following  table  summarizes  revenue  from  contracts  with  customers  by  revenue  source  for  the  years  ended 

December 31, 2019, 2018 and 2017.

Revenue by Revenue Stream

Marketplace subscription revenue
Advertising and other revenue

Total

2019

2018

2017

  $

  $

526,043   $
62,873    
588,916   $

405,780   $
48,306    
454,086   $

282,664 
34,197 
316,861  

The Company provides disaggregation of revenue based on the marketplace subscription versus advertising and other 
revenue classification in the table above and based on geographic region (see Note 13) as it believes these categories best 
depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

Marketplace Subscription Revenue

For dealer listings, the Company provides a single similar service each day for a period of time.  Each time increment 
(i.e. day), rather than the underlying activities, is distinct and substantially the same and therefore the performance obligation 
of  the  Company  is  to  provide  a  series  of  daily  activities  over  the  contract  term.  Similar  to  the  dealer  listings,  the  dealer 
display advertising is considered a promise to provide a single similar service each day.  Each time increment is distinct and 
substantially the same and therefore the performance obligation of the Company is to provide a series of daily activities over 
the contract term. 

Total consideration for marketplace subscription revenue is stated within the contracts. There are no contractual cash 
refund rights, but credits may be issued to a customer at the sole discretion of the Company. At an individual contract level, 
there is also no variable consideration, such as sales allowance, that needs to be included in the transaction price. However, at 
a  portfolio  level,  the  Company  recognizes  that  there  are  times  when  there  is  a  customer  satisfaction  issue  or  other 
circumstance that will lead to a credit. Due to the known possibility of future credits, a monthly sales allowance review is 
performed  to  defer  revenue  at  a  portfolio  level  for  such  future  adjustments  in  the  period  of  incurrence.  The  Company 
establishes sales allowances at the time of revenue recognition based on its history of adjustments and credits provided to its 
customers.  In  assessing  the  adequacy  of  the  sales  allowance,  the  Company  evaluates  its  history  of  adjustments  and  credits 
made through the date of the issuance of the financial statements. Estimated sales adjustments, credits and losses may vary 
from actual results which could lead to material adjustments to the financial statements. To date, actual sales allowances have 
been  materially  consistent  with  the  Company’s  estimates.  Sales  allowances  are  recorded  as  a  reduction  to  revenue  in  the 
consolidated statements of operations.

Performance obligations are satisfied over time as the customer simultaneously receives and consumes the benefit of 
the service. Revenue is recognized ratably over the subscription period beginning on the date the Company starts providing 
services to the customer under the contract. Revenue is presented net of any taxes collected from customers. 

Advertising and Other Revenue

For  advertising  revenue,  the  performance  obligation  is  to  publish  the  agreed  upon  campaign  on  the  Company’s 

websites and load the related impressions.

Advertising  contracts  state  the  transaction  price  within  the  agreement  with  payment  being  based  on  the  number  of 
clicks  or  impressions  delivered  on  the  Company’s  websites.  Total  consideration  is  based  on  output  and  deemed  variable 
consideration constrained by an agreed upon delivery schedule. Additionally, there are generally no contractual cash refund 
rights.  Certain contracts do contain the right for credits in situations in which impressions are not displayed in compliance 
with contractual specifications. At an individual contract level, the Company may give a credit for a customer satisfaction 
issue or other circumstance. Due to the known possibility of future credits, a monthly review is performed to defer revenue at 
an individual contract level for such future adjustments in the period of incurrence.

As  consideration  is  driven  by  the  number  of  impressions  delivered  on  the  CarGurus  websites,  the  consideration  for 

each period is allocated to the period in which the service was rendered. 

79

 
 
   
   
 
   
     
     
  
   
Performance obligations for company-sold advertising revenue and partner-sold advertising revenue are satisfied over 
time  as  impressions  are  delivered.  Revenue  is  recognized  based  on  the  total  number  of  impressions  delivered  within  the 
specified period. Revenue from advertising sold directly by the Company is recognized based on the gross amount charged to 
the advertiser and advertising revenue sold by partners is recognized based on the net amount of revenue received from the 
content partners. Revenue is presented net of any taxes collected from customers.  

Other revenue includes revenue from contracts for which the performance obligation is a series of distinct services with 
the  same  level  of  effort  daily.  For  these  contracts,  the  Company  estimates  the  value  of  the  variable  consideration  in 
determining the transaction price and allocates it to the performance obligation. Revenue is estimated and recognized on a 
ratable  basis  over  the  contractual  term.  The  Company  reassesses  the  estimate  of  variable  consideration  at  each  reporting 
period.

Contracts with Multiple Performance Obligations

The  Company  periodically  enters  into  arrangements  that  include  Listings  and  Dealer  Display  within  marketplace 
subscription revenue. These contracts include multiple promises that the Company evaluates to determine if the promises are 
separate  performance  obligations.  Performance  obligations  are  identified  based  on  services  to  be  transferred  to  a  customer 
that  are  distinct  within  the  context  of  the  contractual  terms.  Once  the  performance  obligations  have  been  identified,  the 
Company determines the transaction price, which includes estimating the amount of variable consideration to be included in 
the transaction price, if any. If required, the transaction price is allocated to each performance obligation in the contract based 
on a relative standalone selling price (“SSP”) method as the performance obligation is being satisfied. For the Company’s 
arrangements that include Listings and Dealer Display, the performance obligations were satisfied over a consistent period of 
time and therefore the allocations did not impact the revenue recognized.

Costs to Obtain a Contract

Commissions paid to sales representatives and payroll taxes are considered costs to obtain a contract. Under ASC 606, 
the costs to obtain a contract require capitalization and amortization of those costs over the period of benefit. Although the 
guidance specifies the accounting for an individual contract with a customer, as a practical expedient, the Company has opted 
to  apply  the  guidance  to  a  portfolio  of  contracts  with  similar  characteristics.  The  Company  has  opted  to  apply  another 
practical  expedient  to  immediately  expense  the  incremental  cost  of  obtaining  a  contract  when  the  underlying  related  asset 
would  have  been  amortized  over  one  year  or  less.  As  such,  the  Company  applied  this  practical  expedient  to  advertising 
contracts  as  the  term  is  one  year  or  less  and  these  contracts  do  not  renew  automatically.  The  practical  expedient  is  not 
applicable to marketplace subscription contracts as the period of benefit including renewals is anticipated to be greater than 
one year as commissions paid on contract renewals are not commensurate with the commissions paid on the initial contract. 
The assets are periodically assessed for impairment.

For  marketplace  subscription  customers,  the  commissions  paid  on  contracts  with  new  customers,  in  addition  to  any 
commission  amount  related  to  incremental  sales,  are  capitalized  and  amortized  over  the  estimated  benefit  period  of  the 
customer relationship taking into account factors such as peer estimates of technology lives and customer lives as well as the 
Company's own historical data. Commissions paid that are not directly related to obtaining a new contract are expensed as 
incurred.

Additionally,  the  Company  allocates  employer  payroll  tax  expense  to  the  commission  expense  in  proportion  to  the 
overall payroll taxes paid during the respective period.  As such, capitalized payroll taxes are amortized in the same manner 
as the underlying capitalized commissions.

The assets recognized for costs to obtain a contract were $3,207, $12,505 and $20,058 as of January 1, 2018, December 
31, 2018 and December 31, 2019, respectively. Amortization expense recognized during the years ended December 31, 2019 
and 2018 related to costs to obtain a contract was $8,416 and $3,689, respectively.      

80

Financial Statement Impact of Adopting ASC 606

The  cumulative  effect  of  applying  the  new  guidance  to  all  contracts  with  customers  that  were  not  completed  as  of 
January 1,  2018  was  recorded  as  an  adjustment  to  accumulated  deficit  as  of  the  adoption  date.  As  a  result  of  applying  the 
modified retrospective method to adopt the new revenue guidance, the following adjustments were made on the consolidated 
balance sheet as of January 1, 2018.

As

Reported  

Adjustments

December 31,
2017

Marketplace
Subscription
Revenue

Costs to
Obtain a
Contract

As

Adjusted  

January 1,
2018

Assets
Current assets:

Cash and cash equivalents
Investments
Accounts receivable, net
Prepaid expenses and prepaid income taxes
Deferred contract costs
Other current assets
Restricted cash
Total current assets
Property and equipment, net
Restricted cash
Deferred tax assets
Deferred contract costs, net of current portion
Other long–term assets
Total assets
Liabilities and stockholders’ equity
Current liabilities:

Accounts payable
Accrued expenses, accrued income taxes and other
   current liabilities
Deferred revenue
Deferred tax liabilities
Deferred rent

Total current liabilities
Deferred rent, net of current portion
Other non–current liabilities
Total liabilities
Commitments and contingencies
Stockholders’ equity:
Preferred stock
Class A common stock
Class B common stock
Additional paid–in capital
Accumulated deficit
Accumulated other comprehensive income

Total stockholders’ equity
Total liabilities and stockholders’ equity

  $

  $

87,709 
50,000 
12,577 
5,313 
— 
1,605 
— 
157,204 
16,563 
1,843 
825 
— 
159 
176,594 

813 

1,424 

813 

1,424 

(190)   

(635)   
1,783 

 $

623 

 $

2,572 

 $

87,709 
50,000 
13,390 
5,313 
1,424 
1,605 
— 
159,441 
16,563 
1,843 
— 
1,783 
159 
 $ 179,789 

  $

23,908 

 $

23,908 

13,588 
4,305 
— 
1,165 
42,966 
5,648 
955 
49,569 

— 
78 
28 
185,190 
(58,499)   
228 
127,025 
176,594 

 $

13,588 
4,305 
153 
1,165 
43,119 
5,648 
955 
49,722 

153 

153 

153 

— 

— 

— 
78 
28 
185,190 
(55,457)
228 
130,067 
 $ 179,789  

623 

2,419 

623 
623 

 $

2,419 
2,572 

  $

81

 
 
 
 
 
 
 
   
 
 
 
 
 
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
   
  
  
  
  
  
   
  
  
  
Marketplace Subscription Revenue

Under  ASC  606,  the  Company’s  accounting  for  contracts  containing  discounts  resulted  in  accelerated  revenue 

recognition. The cumulative impact of this change to the Company’s accounts receivable on January 1, 2018 was $813.

Costs to Obtain a Contract

As  described  above,  under  the  new  guidance,  the  capitalized  commission  expense  is  amortized  over  the  estimated 
customer relationship period. The net impact of this change resulted in a $3,207 reduction to accumulated deficit for contracts 
that still require performance by the Company at the date of adoption.

Income Taxes

The adoption of ASC 606 primarily resulted in an acceleration of revenue and the reduction of expense, which in turn 
generated  additional  deferred  tax  liabilities  that  ultimately  reduced  the  Company’s  net  deferred  tax  asset  position.  The 
cumulative impact resulted in a reduction to deferred tax assets of $978 which put the Company in a net deferred tax liability 
position on January 1, 2018.

82

Impact of New Revenue Guidance on Financial Statement Line Items

The following tables compare the reported consolidated balance sheet, statement of operations and cash flows, as of 

and for the year ended December 31, 2018, to the pro-forma amounts had the previous guidance been in effect.

Balance Sheet
Assets
Current assets:

Cash and cash equivalents
Investments
Accounts receivable, net
Prepaid income taxes and prepaid income taxes
Deferred contract costs
Other current assets
Restricted cash
Total current assets
Property and equipment, net
Restricted cash
Deferred tax assets
Deferred contract costs, net of current portion
Other long–term assets
Total assets
Liabilities and stockholders’ equity
Current liabilities:

Accounts payable
Accrued expenses, accrued income taxes and other
   current liabilities
Deferred revenue
Deferred rent

Total current liabilities
Deferred rent, net of current portion
Other non–current liabilities
Total liabilities
Commitments and contingencies
Stockholders’ equity:
Preferred stock
Class A common stock
Class B common stock
Additional paid–in capital
Retained earnings (accumulated deficit)
Accumulated other comprehensive income

Total stockholders’ equity
Total liabilities and stockholders’ equity

As of December 31, 2018

As
Reported

Marketplace
Subscription
Revenue

Costs to
Obtain a
Contract

  $

  $

34,887 
122,800 
13,614 
10,144 
5,253 
7,410 
750 
194,858 
24,269 
1,921 
38,886 
7,252 
1,104 
268,290 

939 

 $

5,253 

939 

5,253 

(227)

(3,187)
7,252 

 $

712 

 $

9,318 

 $

Pro forma
as if the
previous
accounting
guidance
was
in effect

34,887 
122,800 
12,675 
10,144 
— 
7,410 
750 
188,666 
24,269 
1,921 
42,300 
— 
1,104 
258,260 

  $

34,345 

 $

34,345 

18,654 
8,811 
1,693 
63,503 
9,395 
1,281 
74,179 

— 
90 
21 
184,216 
9,713 
71 
194,111 
268,290 

  $

— 

— 

— 

— 

712 

9,318 

712 
712 

 $

9,318 
9,318 

 $

 $

18,654 
8,811 
1,693 
63,503 
9,395 
1,281 
74,179 

— 
90 
21 
184,216 
(317)
71 
184,081 
258,260  

Total  reported  assets  were $10,030 greater  than  the pro-forma balance  sheet,  which  assumes  the  previous  guidance 
remained  in  effect  as  of  December 31,  2018.  This  was  largely  due  to  the  impact  of  $12,505  related  to  costs  to  obtain  a 
contract.

83

 
 
 
 
 
 
 
 
 
 
 
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
  
  
   
  
  
  
   
  
  
  
  
  
   
  
  
  
There were no changes to liabilities as of December 31, 2018 as a result of the adoption of ASC 606. 

The  following  summarizes  the  significant  changes  on  the  Company’s consolidated  statement  of  operations  for 
the year ended  December 31,  2018  as  a  result  of  the  adoption  of  ASC  606  on  January 1,  2018  compared  to the  pro-forma 
amounts had the Company continued to recognize revenue under ASC 605.

Statement of Operations
Revenue
Cost of revenue
Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income from operations
Other income, net:
Interest income
Other income (expense)
Total other income, net
Income before income taxes
Provision for (Benefit from) income taxes
Net income
Basic
Diluted

Year Ended December 31, 2018

As
Reported

Marketplace
Subscription
Revenue

Costs to
Obtain a
Contract

  $

454,086    $
24,811     
429,275     

126     

     $

126     

—     

315,939     
47,866     
39,475     
2,804     
406,084     
23,191     

2,283     
10     
2,293     
25,484     
(39,686)    
65,170    $
0.60    $
0.57    $

  $
  $
  $

(9,298)    

—     
126     

(9,298)    
9,298     

—     
126     
37     
89    $
—    $
—    $

—     
9,298     
2,399     
6,899    $
0.07    $
0.06    $

Pro forma
as if the
previous
accounting
guidance
was
in effect

453,960 
24,811 
429,149 

325,237 
47,866 
39,475 
2,804 
415,382 
13,767 

2,283 
10 
2,293 
16,060 
(42,122)
58,182 
0.53 
0.51  

The adoption of ASC 606 resulted in an increase to revenue of $126 during the year ended December 31, 2018 due to 
accelerated  revenue  recognition  for  contracts  containing  discounts.  The  adoption  of  ASC  606  also  resulted  in  a  $9,298 
reduction in sales and marketing expense during the year ended December 31, 2018 as a result of capitalizing a portion of 
commission  expense,  which  was  previously  expensed  under  the  previous  guidance.  During  the  year  ended  December  31, 
2018, the cumulative impact of these changes was a $9,424 increase in income from operations which resulted in a $2,436 
reduction  to  the  benefit  from  income  taxes.  Additionally,  the  adoption  of  ASC  606  resulted  in  the  Company’s  basic  and 
diluted EPS for the year ended December 31, 2018 increasing $0.07 and $0.06, respectively.  

84

 
 
 
 
   
   
   
 
   
      
      
   
   
      
      
      
  
   
      
   
      
      
   
      
      
   
      
      
   
   
   
      
      
      
  
   
      
      
   
      
      
   
   
   
The  following  summarizes  the  significant  changes  on  the  Company’s  consolidated  statement  of  cash  flows for 
the year ended  December 31,  2018  as  a  result  of the  adoption  of  ASC  606  on  January 1,  2018  compared  to  the pro-
forma amounts had the Company continued to recognize revenue under ASC 605.

Statement of Cash Flows
Operating Activities
Net income
Adjustments to reconcile net income to net cash
   provided by operating activities:
Depreciation and amortization
Currency (gain) loss on foreign denominated transactions
Deferred taxes
Provision for doubtful accounts
Stock–based compensation expense
Amortization of deferred contract costs
Changes in operating assets and liabilities:

Accounts receivable, net
Prepaid expenses, prepaid income taxes, and other
   assets
Deferred contracts costs
Accounts payable
Accrued expenses, accrued income taxes and other
   current liabilities
Deferred revenue
Deferred rent
Other non–current liabilities

Year Ended December 31, 2018

As
Reported

Marketplace
Subscription
Revenue

Costs to
Obtain a
Contract

Pro forma
as if the
previous
accounting
guidance
was
in effect

  $

65,170    $

89    $

6,899    $

58,182 

(1,911)    

(126)    

37     

2,399     

3,689     

(12,987)    

5,029     
(190)    
(39,040)    
1,680     
20,794     
3,689     

(11,753)    
(12,987)    
9,345     

2,695     
4,508     
4,289     
405     
51,723    $

5,029 
(190)
(41,476)
1,680 
20,794 
— 

(1,785)

(11,753)
— 
9,345 

2,695 
4,508 
4,289 
405 
51,723  

Net cash provided by operating activities

  $

—    $

—    $

The adoption of ASC 606 had no impact on the Company’s cash flows from operations. The aforementioned impacts 

resulted in offsetting shifts in cash flows between net income and various working capital balances.

Contract Balances

The  following  tables  summarize  the  opening  and  closing  balances  of  receivables  and  contract  assets  from  contracts 

with customers as of January 1, 2018, December 31, 2018 and December 31, 2019.

Balance at January 1, 2018
Balance at December 31, 2018
Balance at December 31, 2019

Accounts
Receivable, net  

Contract Assets
(current)

Contract Assets
(non-current)

  $

13,390    $
13,614     
22,124     

 $

1,424 
5,253 
9,544 

1,782 
7,252 
10,514  

Revenue recognized during the year ended December 31, 2019 and 2018 from amounts included in deferred revenue at 

the beginning of the period was approximately $8,811 and $4,305, respectively.

Transaction Price Allocated to Future Performance Obligations

Topic  606  requires  that  the  Company  disclose  the  aggregate  amount  of  transaction  price  that  is  allocated  to 

performance obligations that have not yet been satisfied as of December 31, 2019.

85

 
 
 
 
   
   
   
 
   
      
      
      
  
   
      
      
      
  
   
      
      
   
      
      
   
   
      
      
   
      
      
   
      
   
      
      
      
  
   
      
   
      
      
   
      
   
      
      
   
      
      
   
      
      
   
      
      
   
      
      
 
 
 
 
 
 
   
  
   
  
For contracts with an original expected duration greater than one year, the aggregate amount of the transaction price 
allocated  to  the  performance  obligations  that  were  unsatisfied  as  of  December  31,  2019  is  approximately  $35.0  million, 
which the Company expects to recognize over the next twelve months.

For contracts with an original expected duration of one year or less, the Company has applied the practical expedient 
available under Topic 606 to not disclose the amount of transaction price allocated to unsatisfied performance obligations as 
of  December  31,  2019.   For  performance  obligations  not  satisfied  as  of  December  31,  2019,  and  to  which  this  expedient 
applies,  the  nature  of  the  performance  obligations,  the  variable  consideration  and  any  consideration  from  contracts  with 
customers not included in the transaction price is consistent with performance obligations satisfied as of December 31, 2019. 
The remaining duration is less than one year.

From time to time, the Company may enter into contracts that include variable consideration, for which the Company 
estimates  the  value  of  the  variable  consideration  in  determining  the  transaction  price  and  allocates  it  to  the  appropriate 
performance obligation(s). The Company reassesses any estimates of variable consideration at each reporting period.

Deferred Revenue

Deferred  revenue  primarily  consists  of  payments  received  in  advance  of  revenue  recognition  from  the  Company’s 
marketplace  revenue  and  is  recognized  as  the  revenue  recognition  criteria  are  met.  The  Company  generally  invoices  its 
customers  monthly.  Accordingly,  the  deferred  revenue  balances  do  not  represent  the  total  contract  value  of  annual  or 
multiyear  subscription  agreements.  Deferred  revenue  that  is  expected  to  be  recognized  during  the  succeeding  12-month 
period  is  recorded  as  current  deferred  revenue  and  the  remaining  portion  is  recorded  as  noncurrent  in  the  consolidated 
balance sheets. All deferred revenue was recorded as current for all periods presented.

Cost of Revenue

Cost of revenue primarily consists of costs related to supporting and hosting the Company’s product offerings. These 
costs include salaries, benefits, incentive compensation and stock-based compensation for the Company’s customer support 
team,  and  third-party  service  provider  costs  such  as  data  center  and  networking  expenses,  allocated  overhead  costs, 
depreciation  and  amortization  expense  associated  with  the  Company’s  property  and  equipment,  and  amortization  of 
capitalized website development costs.

Concentration of Credit Risk

The Company has no significant off-balance sheet risk, such as foreign exchange contracts, option contracts, or other 
foreign  hedging  arrangements.  Financial  instruments  that  potentially  expose  the  Company  to  concentrations  of  credit  risk 
consist primarily of cash, cash equivalents, investments, and trade accounts receivable. 

The Company maintains its cash, cash equivalents, and investments principally with accredited financial institutions of 
high  credit  standing.  Although  the  Company  deposits  its  cash  and  investments  with  multiple  financial  institutions,  its 
deposits, at times, may exceed governmental insured limits.

Credit  risk  with  respect  to  accounts  receivable  is  dispersed  due  to  the  large  number  of  customers.  The  Company 
routinely  assesses  the  creditworthiness  of  its  customers.  The  Company  generally  has  not  experienced  any  material  losses 
related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to 
these  factors,  no  additional  credit  risk  beyond  amounts  provided  for  collection  losses  is  believed  by  management  to  be 
probable in the Company’s accounts receivable.

For the years ended December 31, 2019, 2018 and 2017, no individual customer accounted for more than 10% of total 

revenue.   

As of December 31, 2019, one customer accounted for 18% of net accounts receivable. As of December 31, 2018, two 
customers accounted for 21% and 14% of net accounts receivable, respectively. No other individual customer accounted for 
more than 10% of net accounts receivable at December 31, 2019 or 2018.

Included  in  net  accounts  receivable  at  December 31,  2019  and  2018,  is  $8,880  and  $5,814  of  unbilled  accounts 

receivables related to advertising customers billed within a quarter subsequent to services rendered.

86

Cash, Cash Equivalents, and Investments

The Company considers all highly liquid investments with an original maturity of three months or less at the date of 
purchase to be cash equivalents. Investments not classified as cash equivalents with maturities less than one year from the 
balance sheet date are classified as short-term investments, while investments with maturities in excess of one year from the 
balance  sheet  date  are  classified  as  long-term  investments.  Management  determines  the  appropriate  classification  of 
investments at the time of purchase, and re-evaluates such determination at each balance sheet date.

Cash and cash equivalents primarily consist of cash on deposit with banks, and amounts held in interest-bearing money 

market accounts. Cash equivalents are carried at cost, which approximates their fair market value.

The Company’s investment policy, which was approved by the Audit Committee of the Company’s board of directors 
(the  “Board”),  permits  investments  in  fixed  income  securities,  including  U.S.  government  and  agency  securities,  non-U.S. 
government  securities,  money  market  instruments,  commercial  paper,  certificates  of  deposit,  corporate  bonds,  and 
asset-backed securities.

As  of  December 31,  2019  and  2018,  investments  consisted  of  U.S.  certificates  of  deposit  (“CDs”)  with  remaining 
maturities  of  less  than  twelve  months.  The  Company  classifies  CDs  with  readily  determinable  market  values  as 
held-to-maturity,  because  it  is  the  Company’s  intention  to  hold  such  investments  until  they  mature.  As  such,  investments 
were  recorded  at  amortized  cost  at  December 31,  2019  and  2018.  The  Company  adjusts  the  cost  of  investments  for 
amortization of premiums and accretion of discounts to maturity, if any. For the years ended December 31, 2019, 2018 and 
2017, the Company did not have any premiums or discounts.

Realized gains and losses from sales of the Company’s investments are included in other income (expense), net. There 

were no realized gains or losses on investments for the years ended December 31, 2019, 2018 or 2017.

The Company reviews investments for other-than-temporary impairment whenever the fair value of an investment is 
less  than  the  amortized  cost  and  evidence  indicates  that  an  investment’s  carrying  amount  is  not  recoverable  within  a 
reasonable period of time. Other-than-temporary impairments of investments are recognized in the consolidated statements of 
operations if the Company has experienced a credit loss, has the intent to sell the investment, or if it is more likely than not 
that the Company will be required to sell the investment before recovery of the amortized cost basis. Evidence considered in 
this  assessment  includes  reasons  for  the  impairment,  compliance  with  the  Company’s  investment  policy,  the  severity  and 
duration of the impairment, and changes in value subsequent to the end of the period. As of December 31, 2019 and 2018, the 
Company  determined  that  no  other-than-temporary  impairments  were  required  to  be  recognized  in  the  consolidated 
statements of operations.

Restricted Cash

At December 31, 2019 and 2018, restricted cash was $10,803 and $2,671, respectively, and primarily related to cash 
held at a financial institution in an interest-bearing cash account as collateral for four letters of credit in 2019 and three letters 
of credit in 2018 related to the contractual provisions for the Company’s building leases. 

Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recorded based on the amount due from the customer and do not generally bear interest. The 
Company  offsets  gross  trade  accounts  receivable  with  an  allowance  for  doubtful  accounts.  The  allowance  for  doubtful 
accounts  is  the  Company’s  best  estimate  of  the  amount  of  probable  credit  losses  in  the  Company’s  existing  accounts 
receivable and is based upon historical loss patterns, the number of days that billings are past due, and an evaluation of the 
potential risk of loss associated with specific accounts. Account balances are charged against the allowance after all means of 
collection  have  been  exhausted  and  the  potential  for  recovery  is  considered  remote.  The  Company  does  not  have  any 
off-balance  sheet  credit  exposure  related  to  its  customers.  Provisions  for  allowances  for  doubtful  accounts  are  recorded  in 
general and administrative expense.

Unbilled accounts receivables are recorded for services rendered in the current period, but generally not invoiced until 

the subsequent period.

87

The Company considers current economic trends when evaluating the adequacy of the allowance for doubtful accounts. 
If circumstances relating to specific customers change, or unanticipated changes occur in the general business environment, 
particularly as it affects auto dealers, the Company’s estimates of the recoverability of receivables could be further adjusted.

Below  is  a  summary  of  the  changes  in  the  Company’s  allowance  for  doubtful  accounts  for  the  years  ended 

December 31, 2019, 2018, and 2017:

Year ended December 31, 2019
Year ended December 31, 2018
Year ended December 31, 2017

  $

479    $
494     
164     

1,091    $
1,680     
1,117     

Balance at
Beginning of
Period

Provision

Write–offs,
net of
recoveries

Balance at
End of Period  
240 
479 
494  

(1,330)  $
(1,695)   
(787)   

Property and Equipment

Property  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and  amortization  using  the  straight-line 
method over the estimated useful lives of the assets. Leasehold improvements are amortized over the shorter of the lease term 
or the estimated useful life of the related asset. The estimated useful lives of the Company’s property and equipment are as 
follows:

Capitalized equipment
Capitalized software
Capitalized website development
Furniture and fixtures
Leasehold improvements

Estimated Useful Life
(In Years)
3
3
3
5
  Lesser of asset life or lease term

Expenditures for repairs and maintenance are charged to expense as incurred, whereas major betterments are capitalized as 

additions to property and equipment. 

Impairment of Long-Lived Assets

The Company evaluates the recoverability of long-lived assets, such as property and equipment and intangible assets, 
for impairment at least annually and whenever events or changes in circumstances indicate that the carrying value of an asset 
may not be recoverable. During this review, the Company re-evaluates the significant assumptions used in determining the 
original cost and estimated lives of long-lived assets. Although the assumptions may vary from asset to asset, they generally 
include  operating  results,  changes  in  the  use  of  the  asset,  cash  flows,  and  other  indicators  of  value.  Management  then 
determines  whether  the  remaining  useful  life  continues  to  be  appropriate,  or  whether  there  has  been  an  impairment  of 
long-lived assets based primarily upon whether expected future undiscounted cash flows are sufficient to support the assets’ 
recovery.  Recoverability  of  these  assets  is  measured  by  comparison  of  the  carrying  amount  of  the  asset  to  the  future 
undiscounted  cash  flows  the  asset  is  expected  to  generate.  If  the  asset  is  considered  to  be  impaired,  the  amount  of  any 
impairment is measured as the difference between the carrying value and the fair value of the impaired asset.

For  the  years  ended  December 31,  2019,  2018,  and  2017,  the  Company  did  not  identify  any  impairment  of  its 

long-lived assets.

Business Combinations 

Valuation of Acquired Assets and Liabilities 

The  Company  measures  all  consideration  transferred  in  a  business  combination  at  its  acquisition-date  fair  value. 
Consideration transferred is determined by the acquisition-date fair value of assets transferred, liabilities assumed, including 
contingent  consideration  obligations,  as  applicable.  The  Company  measures  goodwill  as  the  excess  of  the  consideration 
transferred over the net of the acquisition-date amounts of assets acquired less liabilities assumed. 

88

 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
The  Company  makes  significant  assumptions  and  estimates  in  determining  the  fair  value  of  the  acquired  assets  and 
liabilities  as  of  the  acquisition  date,  especially  the  valuation  of  intangible  assets  and  certain  tax  positions.  The  Company 
records  estimates  as  of  the  acquisition  date  and  reassess  the  estimates  at  each  reporting  period  up  to  one  year  after  the 
acquisition date. Changes in estimates made prior to finalization of purchase accounting are recorded to goodwill.  

Intangible Assets 

Intangible assets are recorded at their estimated fair value at the date of acquisition. The Company amortizes intangible 
assets over their estimated useful lives on a straight-line basis. Amortization is recorded over the relevant estimated useful 
lives ranging from three to eleven years.  

The Company evaluates the useful lives of these assets on an annual basis and tests for impairment whenever events or 
changes in circumstances occur that could impact the recoverability of these assets. If the estimate of an intangible asset’s 
remaining useful life is changed, the Company amortizes the remaining carrying value of the intangible asset prospectively 
over the revised remaining useful life.

Goodwill

Goodwill  is  recorded  when  consideration  paid  in  a  purchase  acquisition  exceeds  the  fair  value  of  the  net  assets 
acquired.  Goodwill  is  not  amortized,  but  rather  is  tested  for  impairment  annually  or  more  frequently  if  facts  and 
circumstances  warrant  a  review.  Conditions  that  could  trigger  a  more  frequent  impairment  assessment  include,  but  are  not 
limited to, a significant adverse change in certain agreements, significant underperformance relative to historical or projected 
future  operating  results,  an  economic  downturn  affecting  automotive  marketplaces,  increased  competition,  a  significant 
reduction in our stock price for a sustained period or a reduction of our market capitalization relative to net book value. 

The  Company  has  determined  that  it  had  two  reporting  units,  United  States  and  International,  as  of  and  for  the  year 
ended December 31, 2019. The Company evaluates impairment annually on October 1 by comparing the estimated fair value 
of each reporting unit to its carrying value. The Company estimates fair value using a discounted cash flow model based on 
our most recent forecast at the time of its annual impairment test. 

Capitalized Website Development and Internal-Use Software Costs

The  Company  capitalizes  certain  costs  associated  with  the  development  of  its  websites  and  internal-use  software 
products  after  the  preliminary  project  stage  is  complete  and  until  the  software  is  ready  for  its  intended  use.  Research  and 
development  costs  incurred  during  the  preliminary  project  stage  or  costs  incurred  for  data  conversion  activities,  training, 
maintenance,  and  general  and  administrative  or  overhead  costs  are  expensed  as  incurred.  Capitalization  begins  when  the 
preliminary project stage is complete, management authorizes and commits to the funding of the software project with the 
required authority, it is probable the project will be completed, the software will be used to perform the functions intended 
and  certain  functional  and  quality  standards  have  been  met.  Qualified  costs  incurred  during  the  operating  stage  of  our 
software applications relating to upgrades and enhancements are capitalized to the extent it is probable that they will result in 
added functionality, while costs that cannot be separated between maintenance of, and minor upgrades and enhancements to, 
internal-use software are expensed as incurred.  

Capitalized website and software development costs are amortized on a straight-line basis over their estimated useful 
life  of  three  years  beginning  with  the  time  when  it  is  ready  for  intended  use.  Capitalized  internal-use  software  costs  are 
amortized  on  a  straight-line  basis  over  their  estimated  useful  life  of  the  term  of  the  hosting  arrangement,  taking  into 
consideration  several  other  factors  such  as,  but  not  limited  to,  options  to  extend  the  hosting  arrangement  or  options  to 
terminate  the  hosting  arrangement,  beginning  with  the  time  when  it  is  ready  for  intended  use.  Amounts  amortized  are 
presented  through  operating  expense,  rather  than  depreciation  or  amortization.  Management  evaluates  the  useful  lives  of 
these assets on an annual basis and tests for impairment whenever events or changes in circumstances occur that could impact 
the recoverability of these assets.

During  the  years  ended  December 31,  2019  and  2018,  the  Company  capitalized    $4,176  and  $2,012 of  website 
development  costs,  respectively.  The  Company  recorded  amortization  expense  associated  with  its  capitalized  website 
development costs of $1,643, $1,508 and  $812 for the years ended December 31, 2019, 2018, and 2017, respectively.

89

During the year ended December 31, 2019, the Company capitalized $2,615 and $616 of internal-use software in other 
non-current  assets  and  in  prepaid  expenses  and  prepaid  income  taxes,  respectively.  The  Company  recorded  amortization 
expense associated with its internal-use software of $132 for the year ended December 31, 2019.

Foreign Currency Translation

The  reporting  currency  of  the  Company  is  the  U.S.  dollar.  The  functional  currency  of  the  Company’s  foreign 
subsidiaries  is  the  local  currency  of  each  subsidiary.  All  assets  and  liabilities  in  the  balance  sheets  of  entities  whose 
functional currency is a currency other than the U.S. dollar are translated into U.S. dollar equivalents at exchange rates as 
follows:  (1) asset  and  liability  accounts  at  period-end  rates;  (2) income  statement  accounts  at  weighted-average  exchange 
rates for the period; and (3) stockholders’ equity accounts at historical exchange rates. The resulting translation adjustments 
are  excluded  from  net  income  and  reflected  as  a  separate  component  of  stockholders’  equity  (deficit).  Foreign  currency 
transaction  gains  and  losses  are  included  in  net  income  for  the  period.  The  Company  may  periodically  have  certain 
intercompany  foreign  currency  transactions  that  are  deemed  to  be  of  a  long-term  investment  nature;  exchange  adjustments 
related to those transactions are made directly to a separate component of stockholders’ equity (deficit).

Income Taxes

The Company accounts for income taxes in accordance with the asset and liability method. Under this method, deferred 
tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases 
of assets and liabilities using statutory rates. In addition, this method requires a valuation allowance against net deferred tax 
assets if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be 
realized.

The Company accounts for uncertain tax positions recognized in the consolidated financial statements by prescribing a 
more-likely-than-not threshold for financial statement recognition and measurement of a tax position taken or expected to be 
taken  in  a  tax  return.  Interest  and  penalties,  if  applicable,  related  to  uncertain  tax  positions  would  be  recognized  as  a 
component of income tax expense. The Company has no recorded liabilities for uncertain tax positions as of December 31, 
2019 and 2018.  

The Tax Cuts and Jobs Act subjects a U.S. shareholder to tax on global intangible low-taxed income (“GILTI”) earned 
by certain foreign subsidiaries. An entity can make an accounting policy election, per the FASB Staff Q&A, Topic 740, No. 
5, Accounting for Global Intangible Low-Taxed Income, either to recognize deferred taxes for temporary basis differences 
expected to reverse as GILTI in future years or to provide for the tax expense related to GILTI in the year the tax is incurred 
as a period expense only. The Company has elected to account for GILTI as a period cost in the year the tax is incurred.

Disclosure of Fair Value of Financial Instruments

The carrying amounts of the Company’s financial instruments, which include cash and cash equivalents, investments, 
accounts receivable, accounts payable, and accrued expenses, approximated their fair values at December 31, 2019 and 2018 
due to the short-term nature of these instruments.

The Company has evaluated the estimated fair value of financial instruments using available market information. The 
use of different market assumptions, estimation methodologies, or both, could have a significant effect on the estimated fair 
value amounts. See Note 4 for further discussion.

Stock-Based Compensation

For stock-based awards issued under the Company’s stock-based compensation plans, which are more fully described 
in Note 10, the fair value of each award is determined on the date of grant. The Company recognizes compensation expense 
for  service-based  awards  on  a  straight-line  basis  over  the  requisite  service  period  for  each  separate  vesting  portion  of  the 
award, with the amount of compensation expense recognized at any date at least equaling the portion of the grant-date fair 
value of the award that is vested at that date. 

Certain  awards  granted  by  the  Company  prior  to  the  IPO  were  subject  to  service-based  vesting  conditions  and  a 
performance-based vesting condition achieved upon a liquidity event, defined as either a change of control or an initial public 
offering. The Securities and Exchange Commission’s declaration of effectiveness of the Company’s registration statement on 
Form  S-1  on  October  11,  2017  satisfied  the  liquidity  event  performance  condition.  Upon  the  achievement  of  the  liquidity 

90

event, the Company recorded previously unrecognized cumulative stock-based compensation expense of $2.5 million related 
to  these  awards.  Although  the  performance-based  vesting  condition  was  satisfied,  under  the  terms  of  the  awards,  the 
settlement of such vested RSUs and the issuance of common stock with respect to such vested RSUs occurred on April 10, 
2018, one hundred eighty-one days after the satisfaction of the performance condition. 

Given the absence of an active market for the Company’s common stock prior to the IPO, the Board was required to 
estimate  the  fair  value  of  the  Company’s  common  stock  at  the  time  of  each  grant  of  a  stock-based  award.  The  Company 
believes that the members of its Board at all relevant times had sufficient business, finance or venture capital experience to 
make  such  estimates.  The  Company  and  the  Board  utilized  various  valuation  methodologies  in  accordance  with  the 
framework of the American Institute of Certified Public Accountants’ Technical Practice Aid, Valuation of Privately-Held 
Company  Equity  Securities  Issued  as  Compensation,  to  estimate  the  fair  value  of  its  common  stock.  Each  valuation 
methodology includes estimates and assumptions that required judgment. These estimates and assumptions include a number 
of objective and subjective factors used to determine the value of the Company’s common stock at each grant date, including 
the following factors: (1) prices paid for the Company’s convertible preferred stock, which the Company had sold to outside 
investors  in  arm’s-length  transactions,  and  the  rights,  preferences,  and  privileges  of  the  Company’s  convertible  preferred 
stock  and  common  stock;  (2) valuations  performed  by  an  independent  valuation  specialist;  (3) the  Company’s  stage  of 
development and revenue growth; (4) the fact that the grants of stock-based awards involved illiquid securities in a private 
company; and (5) the likelihood of achieving a liquidity event for the common stock underlying the stock-based awards, such 
as an IPO or sale of the Company, given prevailing market conditions.

The Company believes this methodology was reasonable based upon the Company’s internal peer company analyses, 
and further supported by arm’s-length transactions involving the Company’s convertible preferred stock. As the Company’s 
common  stock  was  not  actively  traded,  the  determination  of  fair  value  involved  assumptions,  judgments,  and  estimates.  If 
different  assumptions  had  been  made,  stock-based  compensation  expense,  consolidated  net  income,  and  consolidated  net 
income per share could have been significantly different.

For RSUs issued under the Company’s stock-based compensation plans prior to the IPO, the fair value of each grant 
was  calculated  based  on  the  estimated  fair  value  of  the  Company’s  common  stock  on  the  date  of  grant.  The  Company 
estimated the fair value of most stock option awards on the date of grant using the Black-Scholes option-pricing model. 

For  RSUs  granted  subsequent  to  the  IPO,  the  fair  value  is  determined  based  on  the  closing  price  of  the  Company’s 

Class A common stock as reported on the Nasdaq Global Select Market on the date of grant. 

The Company issues shares for stock option exercises and RSUs out of its shares available for issuance. No options 

were granted during the years ended December 31, 2019, 2018, and 2017.  

The Company accounts for forfeitures when they occur. The tax effect of differences between tax deductions related to 
stock compensation and the corresponding financial statement expense compensation are recorded to tax expense. Excess tax 
benefits  recognized  on  stock-based  compensation  expense  are  classified  as  an  operating  activity  in  the  consolidated 
statements of cash flows. 

During 2019, 2018 and 2017, the Company recorded tax benefits of $11,115, $40,765 and $681, respectively, related to 
differences  between  tax  deductions  related  to  stock  compensation  and  the  corresponding  financial  statement  expense 
compensation. 

See Note 10 for a summary of the stock option and RSU activity for the year ended December 31, 2019.

Advertising Costs

Advertising costs are expensed as incurred. Advertising expense, which is included within sales and marketing expense 
in the consolidated statements of operations, was $287,107, $238,640, and $173,186 for the years ended December 31, 2019, 
2018, and 2017, respectively.

91

Comprehensive Income

Comprehensive  income  is  defined  as  the  change  in  stockholders’  equity  (deficit)  of  a  business  enterprise  during  a 
period from transactions and other events and circumstances from non-owner sources. Comprehensive income consists of net 
income and other comprehensive (loss) income, which includes certain changes in equity that are excluded from net income. 
Specifically,  cumulative  foreign  currency  translation  adjustments  are  included  in  accumulated  other  comprehensive  (loss) 
income. As of December 31, 2019 and 2018 accumulated other comprehensive (loss) income is presented separately on the 
consolidated balance sheets and consists entirely of cumulative foreign currency translation adjustments.

Contingent Liabilities 

The Company has certain contingent liabilities that arise in the ordinary course  of business activities. The Company 
accrues for loss contingencies when losses become probable and are reasonably estimable. If the reasonable estimate of the 
loss  is  a  range  and  no  amount  within  the  range  is  a  better  estimate,  the  minimum  amount  of  the  range  is  recorded  as  a 
liability. The Company does not accrue for contingent losses that, in its judgment, are considered to be reasonably possible, 
but not probable; however, it discloses the range of such reasonably possible losses.

Recent Adopted Accounting Pronouncements

Lease Accounting

In  February  2016,  the  FASB  issued  ASC  842,  which  requires  a  lessee  to  recognize  most  leases  on  the  consolidated 
balance  sheet  but  recognize  expenses  on  the  consolidated  income  statement  in  a  manner  similar  to  current  practice.  The 
update states that a lessee will recognize a lease liability for the obligation to make lease payments and a right-of-use asset for 
the right to use the underlying assets for the lease term. The Company adopted ASC 842 as of January 1, 2019, using the 
additional  transition  method  offered  through  ASU  No.  2018-11.  This  approach  provides  a  method  for  recording  existing 
leases at the adoption date and recognizing a cumulative-effect adjustment to the opening balance of retained earnings in the 
period of adoption. 

Lease Overview

The  Company’s  operating  lease  obligations  consist  of  various  leases  for  office  space  in:  Boston,  Massachusetts; 
Cambridge, Massachusetts; Detroit, Michigan; Los Angeles, California; Dublin, Ireland; and London, United Kingdom. The 
Detroit, Los Angeles and London leases are immaterial to the Company. The Company also has an operating lease obligation 
for data center space in Needham, Massachusetts.  

On  December  19,  2019,  the  Company  entered  into  an  operating  lease  for  the  lease  of  273,595  square  feet  of  office 
space  in  Boston,  Massachusetts  at  1001  Boylston  Street.  The  lease  provides  for  leasehold  improvement  incentives  and 
provides for annual rent increases through the term of the lease.  The “Commencement Date” of the lease term is the earlier 
to occur of (i) the date that is twelve months following the Delivery Date (as defined in the lease) and (ii) the date that the 
Company first occupies the premises for the normal conduct of business for the Permitted Use (as defined in the lease). The 
initial term will commence on the Commencement Date and expire on the date that is one hundred and eighty full calendar 
months after the Commencement Date (plus the partial month, if any, immediately following the Commencement Date). The 
lease  provides  for  the  option  to  terminate  early  under  certain  circumstances  including  if  there  is  a  material  delay  in 
construction (subject to the terms and conditions of the lease), and contains two Company options to extend the lease term 
(including for a portion of the office space thereunder) for an additional period of five years.

On  August  30,  2019,  the  Company  amended  its  operating  lease  agreement  in  Cambridge,  Massachusetts  at  55 
Cambridge Parkway, which was originally entered into on March 11, 2016 and subsequently amended on July 30, 2016, for 
the lease of 51,923 square feet of office space. The 2019 amendment granted the Company an additional 36,689 square feet 
of  office  space  and  extended  the  non-cancellable  lease  term  through  2025  for  the  office  space  currently  occupied.  The 
Company accounted for the additional 36,689 square feet of office space as a new lease as it provides an additional right-of-
use asset that is not included in the original lease and the additional lease payments were determined to be commensurate 
with the standalone price of the additional space. The non-cancellable lease term of the additional space ends in 2025, with a 
portion  ending  in  2023.  The  term  extension  of  the  existing  51,923  square  feet  of  office  space  was  recorded  as  a  lease 
modification  within  the  consolidated  balance  sheet  as  of  December  31,  2019.  The  lease,  as  amended,  provides  for  (i)  an 
option  to  extend  the  lease  term  with  respect  to  a  portion  of  the  office  space  for  an  additional  period  of  five  years,  (ii) 
leasehold improvement incentives and (iii) annual rent increases through the term of the lease. 

92

On May 1, 2019, the Company entered into an operating lease in Needham, Massachusetts for the lease of data center 
space with a non-cancellable term through 2022 with automatic renewal for one year thereafter if not terminated. The lease 
provides for annual rent increases through the term of the lease.

On June 19, 2018, the Company entered into an operating lease in Cambridge, Massachusetts at 121 First Street for the 
lease of 48,393 square feet of office space with a non-cancellable lease term through 2033 with an option to extend the lease 
term for two additional periods of five years each. The lease provided for leasehold improvement incentives and provides for 
annual rent increases through the term of the lease. The Company subleases the fifth floor and records the sublease income in 
other income (expense), net within the consolidated income statement.  The sublease income is immaterial as of December 
31, 2019.

On September 26, 2017, the Company assumed an operating lease, which was entered into by the original lessee on 
August 12, 2013, for the lease of 13,345 square feet of office space in Dublin, Ireland at Styne House, Upper Hatch Street 
with a non-cancellable term through 2023. The lease provided for a rent increase at the end of year five of the original lease 
term. 

On October 8, 2014, the Company entered into an operating lease in Cambridge, Massachusetts at 2 Canal Park for the 
lease of 48,059 square feet of office space with a non-cancellable lease term through 2022 with an option to extend the lease 
term for one additional period of five years. The lease provided for leasehold improvement incentives and provides for annual 
rent increases through the term of the lease. 

The Company’s financing lease obligations consist of a lease for office equipment and are immaterial.

The  leases  in  Boston  Massachusetts  and  Cambridge,  Massachusetts  have  associated  letters  of  credit,  which  are 
recorded  as  restricted  cash  within  the  consolidated  balance  sheet.  At  December  31,  2019  and  2018,  restricted  cash  was 
$10,803  and  $2,671,  respectively,  and  primarily  related  to  cash  held  at  a  financial  institution  in  an  interest-bearing  cash 
account  as  collateral  for  the  letters  of  credit  related  to  the  contractual  provisions  for  the  Company’s  building  leases.  At 
December  31,  2019  and  2018,  portions  of  restricted  cash  were  classified  as  a  short-term  asset  and  long-term  asset. 
Additionally, the 121 First Street lease agreement has an associated security deposit, which is recorded in other non-current 
assets, net within the consolidated balance sheet.

Prior to adoption of ASC 842

Prior  to  the  adoption  of  ASC  842,  the  Company  categorized  leases  at  their  inception  as  either  operating  or  capital 
leases.  On  certain  lease  arrangements,  the  Company  may  have  received  rent  holidays  or  other  incentives.  The  Company 
recognized lease costs on a straight‑line basis once it achieved control of the space, without regard to deferred payment terms, 
such  as  rent  holidays,  that  deferred  the  commencement  date  of  required  payments  or  escalating  payment  amounts.  The 
Company  recorded  the  difference  between  required  lease  payments  and  rent  expense  as  deferred  rent.  Additionally, 
incentives  received  were  treated  as  a  reduction  of  costs  over  the  term  of  the  agreement,  as  they  were  considered  an 
inseparable part of the lease agreement.

As of December 31, 2018, the Company had deferred rent and rent incentives of $11,088, of which $1,693 and $9,395, 
respectively, are classified as a short-term liability and a long-term liability in the corresponding consolidated balance sheet. 
Rent  expense  related  to  the  operating  leases  for  the  years  ended  December 31,  2018  and  2017  was  $7,711  and  $5,994, 
respectively.

Following adoption of ASC 842

Upon adoption of ASC 842, the Company elected the transition relief package, permitted within the standard, pursuant 
to which the Company did not reassess the classification of existing leases, whether any expired or existing contracts contain 
a  lease,  and  whether  existing  leases  have  any  initial  direct  costs.  The  Company  also  elected  the  practical  expedient  of  not 
separating lease components from non-lease components for all leases. There was no cumulative-effective adjustment to the 
opening balance of retained earnings. The Company reviews all material contracts for embedded leases to determine if they 
have a right-of-use asset. 

The Company recognizes rent expense on a straight-line basis over the lease period. The depreciable life of assets and 
leasehold improvement are limited by the expected lease term, unless there is a transfer of title or purchase option reasonably 
certain of exercise.

93

Variable lease payments that depend on an index or a rate are included in the lease payments and are measured using 
the prevailing index or rate at the measurement date. Variable lease payments not based on an index or a rate are excluded 
from lease payments and are expensed as incurred.

The  Company  also  made  an  accounting  policy  election  to  not  recognize  a  lease  liability  or  right-of-use  asset  on  its 
consolidated balance sheet for leases with an initial term of twelve months or less, and instead to recognize lease payments 
on  the  consolidated  income  statement  on  a  straight-line  basis  over  the  lease  term  and  variable  lease  payments  that  do  not 
depend on an index or rate as expense in the period in which the achievement of the specified target that triggers the variable 
lease payments becomes probable.

Adoption of the new standard resulted in the recording of net lease assets and lease liabilities of $52,334 and $63,280, 
respectively, as of January 1, 2019. The standard did not materially impact the consolidated statement of cash flows and had 
no impact on the consolidated income statement. 

During the years ended December 31, 2019 and 2018, the Company recognized $10,260 and $7,711, respectively, of 
lease costs for leases that have commenced. The Company allocates lease costs across all departments based on headcount in 
the respective location.

For  leases  commenced,  as  of  December  31,  2019,  the  weighted  average  remaining  lease  term  was  8.8  years  and  the 
weighted average discount rate was 5.2%. As most of the Company’s leases do not provide an implicit rate, the Company 
uses an estimated incremental borrowing rate based on the information available at lease commencement in determining the 
present  value  of  lease  payments.  The  Company  estimated  the  incremental  borrowing  rate  based  on  the  rate  of  interest  the 
Company would have to pay to borrow a similar amount on a collateralized basis over a similar term. The Company has no 
historical debt transactions and a collateralized rate is estimated based on a group of peer companies. The Company used the 
incremental borrowing rate on January 1, 2019 for leases that commenced prior to that date.

Future minimum lease payments as of December 31, 2019 are as follows:

Year Ending December 31,
2020
2021
2022
2023
2024
Thereafter

Total lease payments

Less imputed interest

Total

  $

Operating
Lease
Commitments  
12,201 
13,088 
13,016 
9,858 
8,835 
34,423 
91,421 
(21,822)
69,599  

  $

The chart above does not include options to extend lease terms that are not reasonably certain of being exercised or 
leases signed but not yet commenced as of December 31, 2019. Total estimated future minimum lease payments for leases 
signed but not yet commenced as of December 31, 2019, which includes 1001 Boylston Street and portions of 55 Cambridge 
Parkway,  are  estimated  to  be  $317,837  and  have  expected  commencement  dates  ranging  from  February  2020  to  January 
2022.

Stock-Based Compensation

In  June  2018,  the  FASB  issued  ASU  2018-07,  Compensation—Stock  Compensation  (Topic  718) (“ASU  2018-
07”).  ASU 2018-07 expands the scope of Topic 718, Compensation—Stock Compensation, to include share-based payment 
transactions for acquiring goods and services from non-employees. The amendments in this update state that an entity should 
apply  the  requirements  of  Topic  718  to  non-employee  awards  except  for  specific  guidance  on  inputs  to  an  option  pricing 
model and the attribution of cost (that is, the period of time over which share-based payment awards vest and the pattern of 
cost recognition over that period). The amendments specify that Topic 718 applies to all share-based payment transactions in 
which  a  grantor  acquires  goods  or  services  to  be  used  or  consumed  in  a  grantor’s  own  operations  by  issuing  share-based 
payment awards.  The  amendments  also  clarify  that  Topic  718  does  not  apply  to  share-based  payments  used  to  effectively 
provide (1) financing to the issuer or (2) awards granted in conjunction with selling goods or services to customers as part of 

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a contract accounted for under Topic 606.  The amendments in this update are effective for public business entities for fiscal 
years  beginning  after  December  15,  2018,  including  interim  periods  within  that  fiscal  year.  For  all  other  entities,  the 
amendments  are  effective  for  fiscal  years  beginning  after  December  15,  2019,  and  interim  periods  within  fiscal  years 
beginning after December 15, 2020. Early adoption is permitted, but no earlier than an entity’s adoption date of Topic 606. 
The Company has assessed the impact of this guidance on its consolidated financial statements and does not deem it to be 
material. The Company adopted the guidance on January 1, 2019 prospectively. 

Internal-Use Software

In August 2018, the FASB issued ASU 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 
350-40)  Customer’s  Accounting  for  Implementation  Costs  Incurred  in  a  Cloud  Computing  Arrangement  That  Is  a  Service 
Contract. This update aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is 
a  service  contract  with  the  requirements  for  capitalizing  implementation  costs  incurred  to  develop  or  obtain  internal-use 
software. This new standard requires companies to amortize the capitalized implementation costs over the term of the hosting 
arrangement.  Amounts  amortized  would  be  presented  through  operating  expense,  rather  than  depreciation  or  amortization. 
Accounting for the service component of a hosting arrangement remains unchanged. The new standard is effective for fiscal 
years, and interim periods within those fiscal years, beginning after December 15, 2019. Early adoption is permitted and an 
entity  can  elect  to  apply  the  new  guidance  on  a  prospective  or  retrospective  basis.  The  Company  adopted  this  standard 
effective January 1, 2019 and applied the guidance using a prospective transition method for each period presented. 

Recent Accounting Pronouncements Not Yet Adopted

From  time  to  time,  new  accounting  pronouncements  are  issued  by  the  FASB  or  other  standard-setting  bodies  and 
adopted by the Company on or prior to the specified effective date. Unless otherwise discussed, the Company believes that 
the impact of recently issued standards that are not yet effective will not have a material impact on its financial position or 
results of operations upon adoption.

In December 2019, the FASB issued ASU 2019-12, Income Taxes – Simplifying the Accounting for Income Taxes. The 
new guidance simplifies the accounting for income taxes by removing several exceptions in the current standard and adding 
guidance to reduce complexity in certain areas, such as requiring that an entity reflect the effect of an enacted change in tax 
laws  or  rates  in  the  annual  effective  tax  rate  computation  in  the  interim  period  that  includes  the  enactment  date.  The  new 
standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020, with 
early  adoption  permitted.  The  Company  is  currently  assessing  the  impact  that  adopting  this  guidance  will  have  on  its 
consolidated financial statements.

In January 2017, the FASB issued ASU 2017-04, Intangibles – Goodwill and Other (Topic 350): Simplifying the Test 
for Goodwill Impairment. The new guidance simplifies the accounting for goodwill impairment by eliminating Step 2 of the 
goodwill impairment test. Under current guidance, Step 2 of the goodwill impairment test requires entities to calculate the 
implied  fair  value  of  goodwill  in  the  same  manner  as  the  amount  of  goodwill  recognized  in  a  business  combination  by 
assigning the fair value of a reporting unit to all of the assets and liabilities of the reporting unit. The carrying value in excess 
of the implied fair value is recognized as goodwill impairment. Under the new standard, goodwill impairment is recognized 
based on Step 1 of the current guidance, which calculates the carrying value in excess of the reporting unit’s fair value. The 
new standard is effective beginning in January 2020, with early adoption permitted. The Company does not expect the impact 
of adopting this guidance to be material to its consolidated financial statements.

In  June  2016,  the  FASB  issued  ASU  2016-13,  Financial  Instruments-Credit  Losses  (Topic  326):  Measurement  of 
Credit Losses on Financial Instruments. ASU 2016-13 and its subsequent related updates establish a new forward-looking 
“expected loss model” that requires entities to estimate current expected credit losses on accounts receivable and financial 
instruments by using all practical and relevant information. The new standard and its subsequent related updates are effective 
for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years, with early adoption 
permitted. The Company is currently assessing the impact that adopting this guidance will have on its consolidated financial 
statements, but does not expect it to be material.

95

3. Acquisitions

On January 8, 2019, the Company, through CarGurus U.K. Limited, a company incorporated in England & Wales and 
a wholly owned subsidiary of CarGurus Ireland Limited, a company incorporated in Ireland and a wholly owned subsidiary 
of  the  Company  (the  “Purchaser”),  completed  its acquisition  of  PistonHeads,  a  U.K.-based  automotive  website 
(“PistonHeads”), by acquiring the entire issued share capital of Haymarket New4 Ltd., a company incorporated in England & 
Wales  and  now  known  as  PistonHeads  Holdco  Limited  (“NewCo”),  from  Haymarket  Media  Group  Ltd.,  a  company 
incorporated  in  England  &  Wales  (the  “Seller”),  on  the  terms  and  subject  to  the  conditions  set  forth  in  the  Put  and  Call 
Option  Agreement  dated  December  3,  2018,  by  and  among  the  Purchaser,  the  Seller  and  Haymarket  Group  Limited,  a 
company  incorporated  in  England  &  Wales.  The  PistonHeads  website  hosts  used  car  classifieds,  articles  and  user 
forums.  The  Purchaser  paid  an  aggregate  of  15,000  GBP,  or  approximately  $19,139,  to  acquire  the  business,  inclusive  of 
1,000 GBP, or approximately $1,276, being held in escrow to secure post-closing claims, subject to the terms and conditions 
of an escrow agreement among the escrow agents, the Purchaser and the Seller. Upon completion of the acquisition, NewCo 
became  a  wholly  owned  subsidiary  of  the  Purchaser.   The  business  combination  was  intended  to  expand  the  Company’s 
consumer audience in the U.K. As of December 31, 2019, the Company has incurred total acquisition-related costs of $779 
related to the transaction.

The acquisition has been accounted for as a business combination under the acquisition method and, accordingly, the 
total  purchase  price  is  allocated  to  the  intangible  assets  and  goodwill.  Acquired  tangible  assets  and  assumed  liabilities  are 
immaterial. The following table presents the purchase price allocation recorded in the Company's consolidated balance sheet 
as of the acquisition date, which was finalized as of December 31, 2019:

Intangible assets (1)
Goodwill (2)
Deferred tax liabilities (3)
Total purchase price

  $

  $

4,466    $
15,521     
(848)   
19,139    $

Estimated Fair
Value at Date
of Acquisition     Adjustment

Adjusted Fair
Value at Date
of Acquisition  
4,466 
14,866 
(193)
19,139  

—    $
(655)   
655     
—    $

(1)

(2)

Identifiable definite-lived intangible assets were comprised of brand and customer relationships of $3,445 and $1,021, 
respectively, with estimated useful lives of 11 years and 3 years, respectively, which will be amortized on a straight-
line basis over their estimated useful lives.

The  goodwill  represents  the  excess  value  of  the  purchase  price  over  intangible  assets  acquired.  The  goodwill  in  this 
transaction is primarily attributable to future customer growth in the U.K. market as a result of acquiring an established 
platform  and  applying  the  Company’s  technology  to  help  improve  the  website  experience  on  such  platform;  thus, 
helping to drive additional traffic to the PistonHeads website in the future. All goodwill is assigned to the International 
segment.  The  acquisition  of  PistonHeads  was  a  stock  acquisition  and  as  a  result,  goodwill  is  not  deductible  for  tax 
purposes.

(3)

The deferred tax liability corresponds to the acquired intangible assets which do not have tax basis. As the Company 
evaluated  its  purchasing  price  accounting,  it  determined  to  reduce  the  deferred  tax  liability  which  resulted  in  an 
adjustment to goodwill, which was recorded during the second quarter of 2019. 

Actual  and  pro  forma  results  for  this  acquisition  have  not  been  presented  as  the  financial  impact  to  the  Company’s 

consolidated financial statements is not material.

4. Fair Value of Financial Instruments Including Cash, Cash Equivalents and Investments

ASC  820,  Fair  Value  Measurements  and  Disclosures,  establishes  a  three-level  valuation  hierarchy  for  instruments 
measured at fair value that distinguishes between assumptions based on market data (observable inputs) and the Company’s 
own assumptions (unobservable inputs). Observable inputs are inputs that market participants would use in pricing the asset 
or  liability  based  on  market  data  obtained  from  sources  independent  of  the  Company.  Unobservable  inputs  are  inputs  that 
reflect the Company’s assumptions about the inputs that market participants would use in pricing the asset or liability, and are 
developed based on the best information available in the circumstances.

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ASC 820 identifies fair value as the exchange price, or exit price, representing the price that would be received to sell an 
asset or paid to transfer a liability in an orderly transaction between market participants based on the highest and best use of the 
asset or liability. As such, fair value is a market-based measurement that should be determined based on assumptions that market 
participants  would  use  in  pricing  an  asset  or  liability.  The  Company  uses  valuation  techniques  to  measure  fair  value  that 
maximize the use of observable inputs and minimize the use of unobservable inputs. These inputs are prioritized as follows:

Level 1 — Quoted unadjusted prices for identical instruments in active markets.

Level 2 — Quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments in 
markets that are not active, and model-derived valuations in which all observable inputs and significant value drivers 
are observable in active markets.

Level 3 —  Model-derived  valuations  in  which  one  or  more  significant  inputs  or  significant  value  drivers  are 
unobservable, including assumptions developed by the Company.

The following tables present, for each of the fair value levels, the Company’s assets that are measured at fair value on a 

recurring basis at December 31, 2019 and 2018:

Cash equivalents:

Money market funds

Investments:

Certificates of deposit

Total

Cash equivalents:

Money market funds

Investments:

Certificates of deposit

Total

December 31, 2019

Quoted Prices
in Active
Markets
for Identical
Assets
(Level 1 Inputs)   

Significant
Other
Observable
Inputs
(Level 2 Inputs)   

Significant
Unobservable
Inputs
(Level 3 Inputs)   

Total

 $

 $

29,196  $

—  $

—  $

29,196 

—   
29,196  $

111,692   
111,692  $

—    111,692 
—  $ 140,888  

December 31, 2018

Quoted Prices
in Active
Markets
for Identical
Assets
(Level 1 Inputs)   

Significant
Other
Observable
Inputs
(Level 2 Inputs)   

Significant
Unobservable
Inputs
(Level 3 Inputs)   

Total

 $

 $

24   $

—   
24  $

—   $

—   $

24 

122,800   
122,800  $

—    122,800 
—  $ 122,824  

The Company measures eligible assets and liabilities at fair value with changes in value recognized in earnings. There 
were no liabilities that were measured at fair value as of December 31, 2019 and 2018. Fair value treatment may be elected 
either upon initial recognition of an eligible asset or liability or, for an existing asset or liability, if an event triggers a new 
basis  of  accounting.  The  Company  did  not  elect  to  remeasure  any  of  its  existing  financial  assets  and  did  not  elect  the  fair 
value option for any financial assets transacted during the year ended December 31, 2019 or the year ended December 31, 
2018. 

The following is a summary of cash, cash equivalents, and investments as of December 31, 2019 and 2018.

December 31, 2019:
Cash and cash equivalents due in 90 days or less
Investments:
Certificates of deposit due in one year or less
Total cash, cash equivalents, and investments

Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated
Fair Value  

  $

59,920    $

—    $

—    $

59,920 

111,692     
 $

  $ 171,612 

—     
 $
— 

—     
— 

111,692 
 $ 171,612  

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December 31, 2018:
Cash and cash equivalents due in 90 days or less
Investments:
Certificates of deposit due in one year or less
Total cash, cash equivalents, and investments

5. Property and Equipment, Net

Property and equipment, net consists of the following:

Amortized
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated
Fair Value  

  $

34,887    $

—    $

—    $

34,887 

122,800     
 $

  $ 157,687 

—     
 $
— 

—     
— 

122,800 
 $ 157,687  

Capitalized equipment
Capitalized software
Capitalized website development costs
Furniture and fixtures
Leasehold improvements
Construction in progress
Finance lease right-of-use assets

Less accumulated depreciation and amortization
Property and equipment, net

At December 31,

2019

2018

  $

  $

7,923    $
181     
11,083     
6,809     
19,507     
524     
78     
46,105     
(18,155)   
27,950    $

4,208 
252 
6,907 
4,584 
10,821 
8,971 
- 
35,743 
(11,474)
24,269  

Depreciation  and  amortization  expense,  excluding  amortization  of  intangible  assets,  was $7,168, $5,029,  and  $3,795 
for the years ended December 31, 2019, 2018, and 2017, respectively. The increase of $8,686 in leasehold improvements and 
the decrease of $8,447 in construction in progress at December 31, 2019 was primarily due to costs incurred to build out the 
Company’s new leased facility at 121 First Street in Cambridge, Massachusetts. The facility became occupied subsequent to 
December  31,  2018,  at  which  time  the  assets  ceased  to  be  classified  as  construction  in  progress  and  became  classified  as 
leasehold improvement.

6. Goodwill and other intangible assets

Goodwill

The changes in the carrying value of goodwill were as follows:

Balance at December 31, 2018

Initial value of PistonHeads acquisition
Foreign currency translation adjustment
Purchase price adjustment (1)

Balance at December 31, 2019

  $

  $

— 
15,521 
341 
(655)
15,207  

(1)

The purchase price adjustment corresponds to an adjustment for the deferred tax liability as a result of the Company’s 
evaluation of income tax treatment, which was recorded during the second quarter of 2019.

The Company did not have a goodwill balance prior to the closing of the PistonHeads acquisition on January 8, 2019. 
The Company tests goodwill for impairment at least annually or whenever events or changes in circumstances indicate that 
the carrying value may not be recoverable. The Company evaluated goodwill for impairment on October 1, 2019 and did not 
recognize an impairment charge. 

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Other Intangible Assets

Intangible assets as of December 31, 2019 consist of the following:

Brand
Customer relationships

Total

Weighted
Average
Remaining
Useful Life
(years)

Gross
Carrying
Amount

10.0   $
2.0    
    $

3,524 
1,045 
4,569 

Accumulated
Amortization    
313 
 $
336 
649 

 $

Net Carrying
Amount

 $

 $

3,211 
709 
3,920  

The Company did not have intangible assets prior to the closing of the PistonHeads acquisition on January 8, 2019. The 

Company recorded amortization expense related to intangible assets of $649 for the year ended December 31, 2019.

The  estimated  useful  life  of  brand  and  customer  relationships  is  11  years  and  3  years,  respectively.  The  Company 
evaluates  the  useful  lives  of  these  assets  on  an  annual  basis  and  tests  for  impairment  whenever  events  or  changes  in 
circumstances occur that could impact the recoverability of these assets.

Estimated amortization expense of intangible assets for future periods as of December 31, 2019, is as follows:

Year Ending December 31,
2020
2021
2022
2023
2024
2025 and thereafter

Total

Amortization
Expense

  $

  $

671 
671 
328 
320 
320 
1,610 
3,920  

7. Accrued expenses, accrued income taxes and other current liabilities

Accrued expenses, accrued income taxes and other current liabilities consist of the following:

Accrued bonus
Other accrued expenses, accrued income taxes and other
   current liabilities

Total

At December 31,

2019

2018

  $

8,637   $

8,266 

9,625    
18,262   $

10,388 
18,654  

  $

8. Commitments and Contingencies

Contractual Obligations and Commitments

The Company’s operating lease obligations are discussed in Note 2. All of the Company’s property, equipment, and 
internal-use  software  have  been  purchased  with  cash  with  the  exception  of  $647  of  unpaid  property  and  equipment  and 
immaterial amounts related to obligations under one finance lease as of December 31, 2019. The Company has no material 
long-term purchase obligations outstanding with any vendors or third parties.

Legal Matters

From  time  to  time  the  Company  may  become  involved  in  legal  proceedings  or  be  subject  to  claims  arising  in  the 
ordinary course of its business. The Company is not presently subject to any pending or threatened litigation that it believes, 
if  determined  adversely  to  the  Company,  individually,  or  taken  together,  would  reasonably  be  expected  to  have  a  material 
adverse effect on its business or financial results.

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Guarantees and Indemnification Obligations

In  the  ordinary  course  of  business,  the  Company  enters  into  agreements  with  its  customers  that  include  commercial 
provisions with respect to licensing, infringement, indemnification, and other common provisions. The Company does not, in 
the  ordinary  course,  agree  to  indemnification  obligations  for  the  Company  under  its  contracts  with  customers.  Based  on 
historical experience and information known at December 31, 2019 and 2018, the Company has not incurred any costs for 
guarantees or indemnities.

9. Convertible Preferred Stock and Stockholders’ Equity    

On June 21, 2017, the Company amended and restated its Certificate of Incorporation pursuant to the Third Amended 
and  Restated  Certificate  of  Incorporation.  Under  the  Third  Amended  and  Restated  Certificate  of  Incorporation,  the  total 
number  of  shares  of  all  classes  of  stock  which  the  Company  had  authority  to  issue  was  (i) 120,020,700  shares  of  Class A 
common stock, par value $0.001 per share, (ii) 80,013,800 shares of Class B common stock, par value $0.001 per share, and 
(iii) 11,091,782 shares of Preferred Stock, par value $0.001 per share, of which 3,333,000 shares were designated Series A 
Preferred  Stock,  3,329,497  shares  were  designated  Series B  Preferred  Stock,  1,648,978  shares  were  designated  Series C 
Preferred Stock, 1,673,105 shares were designated Series D Preferred Stock, and 1,107,202 shares were designated Series E 
Preferred Stock. The Series A Preferred Stock, Series B Preferred Stock, Series C Preferred Stock, Series D Preferred Stock, 
and Series E Preferred Stock are referred to collectively as the Preferred Stock.

Upon  the  effectiveness  of  the  Third  Amended  and  Restated  Certificate  of  Incorporation,  (i) each  share  of  Class A 
common stock issued and outstanding was recapitalized, reclassified, and reconstituted into two fully paid and non-assessable 
shares of outstanding Class A common stock and four fully paid and non-assessable shares of outstanding Class B common 
stock, and (ii) each share of Class B common stock of the Company issued and outstanding was recapitalized, reclassified, 
and reconstituted into two fully paid and non-assessable shares of outstanding Class A common stock and four fully paid and 
non-assessable shares of outstanding Class B common stock.

Further, upon the effectiveness of the Third Amended and Restated Certificate of Incorporation, the number of shares 
of common stock as to which each outstanding option to purchase common stock was exercisable for and each outstanding 
RSU was convertible into was adjusted such that upon exercise of outstanding stock options or vesting of outstanding RSUs, 
each  holder  would  receive  two  fully  paid  and  non-assessable  shares  of  Class A  common  stock  and  four  fully  paid  and 
non-assessable shares of Class B common stock in respect of each share of common stock previously underlying such option 
or  RSU.  The  exercise  price  per  share  of  common  stock  underlying  each  outstanding  option  was  adjusted  upon  the 
effectiveness of the Third Amended and Restated Certificate of Incorporation to be one-sixth of the exercise price per share 
in effect immediately prior to such adjustment and the fair market value per share of common stock issuable upon settlement 
of such RSU was adjusted to be one-sixth of the fair market value per share in effect immediately prior to the recapitalization.

All share and per share data shown in the accompanying consolidated financial statements and related notes have been 

retroactively revised to reflect the share recapitalization.

On  October  16,  2017,  in  connection  with  the  closing  of  the  IPO,  all  of  the  outstanding  shares  of  Preferred  Stock 
automatically converted into 20,188,226 shares of Class A common stock and 40,376,452 shares of Class B common stock. 
The 40,376,452 shares of Class B common stock subsequently converted into 40,376,452 shares of Class A common stock 
resulting in a total conversion of all outstanding shares of Preferred Stock into 60,564,678 shares of Class A common stock. 
Subsequent to the closing of the IPO, there were no shares of Preferred Stock outstanding.

Immediately  following  such  conversion,  the  Company’s  Fourth  Amended  and  Restated  Certificate  of  Incorporation 
became effective. Pursuant to the Fourth Amended and Restated Certificate of Incorporation, the Company is authorized to 
issue  up  to  500,000,000  shares of  Class  A  common  stock,  100,000,000  shares  of  Class  B  common  stock,  and  10,000,000 
shares  of  Preferred  Stock,  all  with  a  par  value  of  $0.001  per  share. As  of  December  31,  2019,  the  Preferred  Stock  is 
undesignated and no Preferred Stock is outstanding.

In  addition,  pursuant  to  the  Fourth  Amended  and  Restated  Certificate  of  Incorporation,  all  shares  of  Class  B  common 
stock will automatically convert into shares of Class A common stock, on a share for share basis, upon the date falling after the 
first  to  occur  of  (1)  the  death  of  Langley  Steinert,  the  Company’s  Chief  Executive  Officer  and  Chairman,  (2)  his  voluntary 
termination of all employment with the Company and service on the Company’s board of directors, or (3) the sum of the number 
of shares of capital stock held by Langley Steinert, by any Family Member of Langley Steinert, and by any Permitted Entity of 
Langley  Steinert  (as  such  terms  are  defined  in  the  Fourth  Amended  and  Restated  Certificate  of  Incorporation),  assuming  the 
exercise and settlement in full of all outstanding options and convertible securities and calculated on an as-converted to Class A 

100

common stock basis, being less than 9,091,484. Shares of Class B common stock will not automatically convert into shares of 
Class A common stock upon the termination of Mr. Steinert's status as an officer and director, unless such termination is either 
made  voluntarily  by  Mr.  Steinert  or  due  to  Mr.  Steinert's  death.  Once  converted  into  Class  A  common  stock,  the  converted 
shares of Class B common stock will not be reissued. In addition, if all shares of Class B common stock are converted into Class 
A common stock, then any outstanding options or convertible securities with the right to purchase or acquire shares of Class B 
common stock shall become a right to purchase or acquire shares of Class A common stock.

Common Stock

Each share of Class A common stock entitles the holder to one vote for each share on all matters submitted to a vote of 
the Company’s stockholders at all meetings of stockholders and written actions in lieu of meetings. Each share of Class B 
common stock entitles the holder to ten votes for each share on all matters submitted to a vote of the Company’s stockholders 
at all meetings of stockholders and written actions in lieu of meetings. 

Holders of common stock are entitled to receive dividends, when and if declared by the Board. 

At December 31, 2019, each share of Class B common stock was convertible into one share of Class A common stock 
at the option of the holder at any time. Automatic conversion of each share of Class B common stock will occur upon the 
occurrence of certain events, as described in the Fourth Amended and Restated Certificate of Incorporation.  

Upon the effectiveness of the Company’s Fourth Amended and Restated Certificate of Incorporation, additional terms 

of conversion and transfer were implemented as discussed above. 

Preferred Stock

Prior to the Company’s IPO, at which time all shares of Preferred Stock were converted into shares of common stock, 

the Company’s Preferred Stock consisted of the following:

Series A Preferred Stock
Series B Preferred Stock
Series C Preferred Stock
Series D Preferred Stock
Series E Preferred Stock

Original Issue
Price
Per Share

Shares

Liquidation
Amount

Carrying
Value

Authorized   Outstanding   
 $ 0.525053    3,333,000    2,824,703  $
 $ 0.780899    3,329,497    2,938,486   
 $ 0.849012    1,648,978    1,550,612   
 $40.642989    1,673,105    1,673,105   
 $54.190650    1,107,202    1,107,202   

1,483 
1,483  $
2,295 
2,295   
1,316   
1,316 
68,000    67,872 
60,000    59,732 
    11,091,782   10,094,108  $ 133,094  $132,698  

The holders of the Company’s Preferred Stock had certain voting and dividend rights, as well as liquidation preferences 
and conversion privileges. All rights, preferences, and privileges associated with the Preferred Stock were terminated at the 
time  of  the  Company’s  IPO  in  conjunction  with  the  conversion  of  all  outstanding  shares  of  Preferred  Stock  into  shares  of 
common stock.

10. Stock-based Compensation

Equity Incentive Plans

The Company’s Amended and Restated 2006 Equity Incentive Plan (the “2006 Plan”) provided for the issuance of non-
qualified stock options, restricted stock and stock awards to the Company’s employees, officers, directors and consultants.  
The  2006  Plan  authorized  up  to  an  aggregate  of  3,444,668  shares  of  the  Company's  Class B  common  stock  for  such 
issuances. In conjunction with the effectiveness of the Company’s 2015 Equity Incentive Plan (the “2015 Plan”), the Board 
voted that no further stock options or other equity-based awards may be granted under the 2006 Plan.

In 2015, the Board first adopted the 2015 Plan, which became effective on June 26, 2015.  The 2015 Plan provided for 
the issuance of incentive stock options, non-qualified stock options, restricted stock, stock awards and restricted stock units 
(“RSUs”) to employees, consultants and non-employee directors.  As of the effective date of the 2015 Plan, up to 603,436 
shares  of  common  stock  were  authorized  for  issuance  under  the  2015  Plan.  The  2015  Plan  was  amended  and  restated 
effective August 6, 2015 to permit the granting of RSUs under the 2015 Plan, remove Class B common stock from the pool 

101

 
 
  
  
 
 
  
of  shares  available  for  issuance  under  the  2015  Plan  and  make  certain  other  desired  changes.  The  2015  Plan  was  further 
amended and restated at October 15, 2015 to add a ten-year term and to make certain other desired changes.

The 2015 Plan was further amended and restated effective August 22, 2016 to merge the 2006 Plan into the 2015 Plan, 
to increase the number of shares of Class A common stock that may be issued under the 2015 Plan, and to lengthen the term 
of the 2015 Plan to expire on August 21, 2026. In addition, pursuant to this amendment and restatement of the 2015 Plan, 
prior to giving effect to the recapitalization that occurred on June 21, 2017, there were (i) 618,691 shares of Class A common 
stock,  plus  (ii) 802,562  shares  of  Class B  common  stock  authorized  under  the  2015  Plan;  provided,  however,  that  (1) the 
number of shares of Class A common stock was increased, on a share for share basis, by the number of shares of Class B 
common  stock  that  were  (a) subject  to  outstanding  options  granted  under  the  2006  Plan  that  expired,  terminated,  or  were 
cancelled  for  any  reason  without  having  been  exercised,  (b) surrendered  in  payment  of  the  exercise  price  of  outstanding 
options granted under the 2006 Plan or (c) withheld in satisfaction of tax withholding upon exercise of outstanding options 
granted under the 2006 Plan, and the number of shares of Class B common stock reserved under the amended and restated 
2015 Plan was decreased, on a corresponding share for share basis, (2) no new awards of Class B common stock could be 
granted under the amended and restated 2015 Plan, and (3) except with respect to outstanding options granted under the 2006 
Plan that were exercised on or after the date of the amendment and restatement, no Class B common stock could be issued 
under the 2015 Plan.

In connection with the recapitalization that occurred on June 21, 2017, the 2015 Plan was further amended and restated 
to account for each outstanding common stock option being adjusted such that each share of common stock underlying such 
option became two shares of Class A common stock and four shares of Class B common stock underlying such option, and 
each outstanding RSU being adjusted such that each share of common stock issuable upon settlement of such RSU became 
two  shares  of  Class A  common  stock  and  four  shares  of  Class B  common  stock  issuable  upon  settlement  of  such  RSU. 
Pursuant  to  the  2015  Plan  as  further  amended  in  connection  with  the  recapitalization,  there  were  (i) 3,181,740  shares  of 
Class A common stock and (ii) 5,161,644 shares of Class B common stock authorized for issuance under the 2015 Plan.

In  connection  with  the  IPO,  in  October  2017,  the  Board  adopted,  and  the  Company’s  stockholders  approved,  the 
Omnibus  Equity  Compensation  Plan  (the  “2017  Plan”)  for  the  purpose  of  granting  incentive  stock  options,  non-qualified 
stock options, stock awards, stock units, other share-based awards and cash awards to employees, advisors and consultants to 
the  Company  and  its  subsidiaries  and  non-employee  members  of  the  Company’s  board  of  directors. The  2017  Plan  is  the 
successor  to  the  2015  Plan.  The  2017  Plan  authorizes  the  issuance  or  transfer  of  the  sum  of:  (i)  7,800,000  shares  of  the 
Company’s Class A common stock, plus (ii) the number of shares of our Class A common stock (up to 4,500,000 shares) 
equal to the sum of (x) the number of shares of Class A common stock and Class B common stock of the Company subject to 
outstanding awards under the 2015 Plan as of October 10, 2017 that terminate, expire or are cancelled, forfeited, exchanged, 
or  surrendered  on  or  after  October  10,  2017  without  having  been  exercised,  vested,  or  paid  prior  to  October  10,  2017, 
including shares tendered or withheld to satisfy tax withholding obligations with respect to outstanding grants under the Prior 
2015 Plan, plus (y) the number of shares of Class A common stock reserved for issuance under the 2015 Plan that remain 
available for grant under the 2015 Plan as of the October 10, 2017. The aggregate number of shares of Class A common stock 
that may be issued or transferred under the 2017 Plan pursuant to incentive stock options will not exceed 12,300,000 shares 
of Class A common stock. Unless determined otherwise by the Compensation Committee of the Board, as of the first trading 
day of January of each calendar year during the term of the 2017 Plan (excluding any extensions), eligible beginning with 
calendar year 2019, an additional number of shares of Class A common stock will be added to the number of shares of the 
Company’s  Class  A  common  stock  authorized  to  be  issued  or  transferred  under  the  2017  Plan  and  the  number  of  shares 
authorized to be issued or transferred pursuant to incentive stock options, equal to 4% of the total number of shares of our 
Class  A  common  stock  outstanding  on  the  last  trading  day  in  December  of  the  immediately  preceding  calendar  year,  or 
6,000,000  shares,  whichever  is  less,  or  such  lesser  amount  as  determined  by  the  Board  (the  “Evergreen  Increase”).  The 
Compensation Committee of the Board determined to not effectuate the Evergreen Increase that was otherwise scheduled to 
have occurred on each of January 2, 2019 and January 2, 2020. In conjunction with the adoption of the 2017 Plan, options 
and RSUs outstanding under the 2015 Plan will remain outstanding but no additional grants will be made from the 2015 Plan. 

At December 31, 2019, 5,889,929 shares of Class A common stock were available for issuance under the 2017 Plan. 

102

Stock Options

The following is a summary of the stock option activity for all stock-based compensation plans during the year ended 

December 31, 2019:

Outstanding, December 31, 2018

Granted
Exercised
Forfeited and cancelled

Outstanding, December 31, 2019
Options exercisable at December 31, 2019

Weighted-
Average
Exercise Price

Common
Stock
  1,807,515   $
—    
   (838,928) 
(25,702) 
   942,885   $
   913,197   $

for Equity   
2.35  
—   
2.16   
5.09   
2.45   
2.31   

Weighted-
Average
Remaining
Contractual Life
(In Years)

Aggregate
Intrinsic
Value(1)

5.9  $ 56,716 

     28,902 

5.0  $ 30,859 
5.0  $ 30,016  

(1)

The  aggregate  intrinsic  value  as  of  December  31,  2019  and  2018  was  calculated  based  on  the  positive  difference,  if 
any, between the estimated fair value of our common stock on December 31, 2019 and 2018, respectively, or the date 
of exercise, as appropriate, and the exercise price of the underlying options.

There were no options granted in the years ended December 31, 2019, 2018 and 2017.

The aggregate intrinsic value for options exercised during the years ended December 31, 2018 and 2017 was $111,227 

and $2,238, respectively.

As of December 31, 2019, there was $16 of unrecognized stock-based compensation expense related to unvested stock 

options, which is expected to be recognized over a weighted-average period of 0.3 years.

Restricted Stock Units

The following is a summary of the RSU activity during the year ended December 31, 2019:

Unvested outstanding, December 31, 2018

Granted
Vested
Forfeited

Unvested outstanding, December 31, 2019

Number of
Shares
    2,973,002    $
    1,811,208     
   (1,317,736)   
(383,173)   
    3,083,301    $

Weighted-
Average Grant
Date Fair Value   

Aggregate
Intrinsic
Value

26.06   $ 100,279 
39.07    
23.93    
31.70    
33.89   $ 108,471  

The  weighted-average  grant-date  fair  value  of  RSUs  granted  was  $35.79  and  $16.99  per  share  in  2018  and  2017, 

respectively. 

RSUs that vested and settled during the year ended December 31, 2018 totaled 1,781,201, which included 1,087,279 
and 693,922 RSUs that vested in 2018 and 2017, respectively. RSUs that vested prior to April 10, 2018 did not settle until the 
expiration of shareholder lock-up agreements on such date.

The total fair value of RSUs vested was $31,533, $15,994, and $2,505 in the years ended December 31, 2019, 2018 and 

2017, respectively. 

As of December 31, 2019, there was $92,700 of unrecognized stock-based compensation expense related to unvested 

RSUs that is expected to be recognized over a weighted-average period of 2.8 years. 

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Stock-based Compensation Expense

For  the  years  ended  December 31,  2019,  2018,  and  2017,  total  stock-based  compensation  expense  was  $34,301, 
$20,794, and $5,028, respectively. The following two tables show stock compensation expense by award type and where the 
stock compensation expense is recorded in the Company’s consolidated statements of operations:

Options
RSUs

Total stock-based compensation expense

Cost of revenue
Sales and marketing expense
Product, technology, and development expense
General and administrative expense

Total stock-based compensation expense

Year Ended December 31,
2018

2017

2019

155    $
34,146     
 $
34,301 

247    $
20,547     
 $
20,794 

281 
4,747 
5,028  

Year Ended December 31,
2018

2017

2019

354    $
9,989     
15,159     
8,799     
34,301    $

354    $
5,111     
9,865     
5,464     
20,794    $

151 
1,911 
1,637 
1,329 
5,028  

  $

  $

  $

  $

Excluded from stock-based compensation expense is $1,381, $490, and $176 of capitalized software development costs 

and internal-use software costs in 2019, 2018 and 2017, respectively. 

The  income  tax  benefit  from  stock-based  compensation  expense  was  $2,953,  $1,945,  and  $1,301  in  the  years  ended 

December 31, 2019, 2018, and 2017, respectively. 

During the years ended December 31, 2019 and 2018, the Company withheld 452,678, and 658,931 shares of Class A 
common stock, respectively, to satisfy employee tax withholding requirements and option costs due to net share settlements. 
No  shares  were  withheld  during  the  year  ended  December  31,  2017.    The  shares  withheld  return  to  the  authorized,  but 
unissued, pool under the 2017 Plan and can be reissued by the Company. Total payments for the employees’ tax obligations 
to  the  taxing  authorities  and  for  option  costs  due  to  net  share  settlements  were  $16,470  and  $25,885  for  the  years  ended 
December  31,  2019  and  2018,  respectively,  and  are  reflected  as  a  financing  activity  within  the  consolidated  statements  of 
cash flows. 

Common Stock Reserved for Future Issuance

At December 31, 2019, the Company had reserved the following shares of voting common stock for future issuance:

Common stock options outstanding
Restricted stock units outstanding
Shares available for issuance under the 2017 Plan
Total shares of authorized common stock reserved for
   future issuance

    942,885 
   3,083,301 
   5,889,929 

   9,916,115  

11. Earnings Per Share

Net income per share for the years ended December 31, 2019 and 2018 was computed by dividing net income by the 
weighted-average number of common shares outstanding during the reporting period. The Company computes the weighted-
average  number  of  common  shares  outstanding  during  the  reporting  period  using  the  total  number  of  shares  of  Class  A 
common stock and Class B common stock outstanding as of the last day of the previous year end reporting period plus the 
weighted-average of any additional shares issued and outstanding during the reporting period.

Net income per share for the year ended December 31, 2017 was computed using the two-class method, which includes 
the weighted-average number of shares of common stock outstanding during the period and other securities that participate in 
dividends  (a  participating  security).  For  periods  during  the  year  ended  December  31,  2017,  the  Company  had  convertible 
Preferred Stock outstanding. The Company considered the convertible Preferred Stock to be participating securities because 
they included rights to participate in dividends with the common stock. On October 16, 2017, in connection with the closing 

104

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
of  the  IPO, all  of  the  outstanding  shares  of  convertible  Preferred  Stock  automatically  converted  into  20,188,226  shares  of 
Class A common stock and 40,376,452 shares of Class B common stock, the latter of which subsequently converted in full 
into shares of Class A common stock. As a result, there were no shares of Preferred Stock outstanding at the closing of the 
IPO and the Company has not issued any new shares of Preferred Stock since such closing.

Under the two-class method, basic net income per share attributable to common stockholders is computed by dividing 
the net income attributable to common stockholders by the weighted-average number of shares of common stock outstanding 
during the period. Diluted net income per share attributable to common stockholders is computed using the more dilutive of 
(1) the two-class method or (2) the if-converted method. The Company allocated net income first to preferred stockholders 
based on dividend rights under the Company’s certificate of incorporation that was in effect prior to the closing of the IPO 
and  then  to  preferred  and  common  stockholders  based  on  ownership  interests.  Net  losses  are  not  allocated  to  preferred 
stockholders as they do not have an obligation to share in the Company’s net losses.

The Company has two classes of common stock authorized: Class A common stock and Class B common stock. The 
rights of the holders of Class A and Class B common stock are identical, except with respect to voting and conversion. Each 
share of Class A common stock is entitled to one vote per share and each share of Class B common stock is entitled to ten 
votes per share. Each share of Class B common stock is convertible into one share of Class A common stock at the option of 
the holder at any time or automatically upon certain events described in the Company’s amended and restated certificate of 
incorporation,  including  on  either  the  death  or  voluntary  termination  of  the  Company’s  Chief  Executive  Officer. The 
Company allocates undistributed earnings attributable to common stock between the common stock classes on a one-to-one 
basis when computing net income per share. As a result, basic and diluted net income per share of Class A common stock and 
per share of Class B common stock are equivalent.

During the years ended December 31, 2019 and 2018, holders of Class B common stock converted 387,440 shares and 

7,534,710 shares, respectively, of Class B common stock to Class A common stock.

Diluted net income per share gives effect to all potentially dilutive securities. Potential diluted securities for the years 
ended December 31, 2019, 2018 and 2017 consist of shares of common stock issuable upon the exercise of stock options and 
shares  of  common  stock  issuable  upon  the  vesting  of  RSUs.  Potential  dilutive  securities  for  the  year  ended  December  31, 
2017  also  included  shares  of  common  stock  issuable  upon  the  conversion  of  the  outstanding  Preferred  Stock.  The  dilutive 
effect  of  these  common  stock  equivalents  is  reflected  in  diluted  earnings  per  share  by  application  of  the  treasury  stock 
method.

For the years ended December 31, 2019 and 2018, dilutive net income per share was calculated by dividing net income 
by the weighted-average number of shares of common stock outstanding during the period plus the dilutive impact of stock 
options  and  shares  of  common  stock  issuable  upon  the  vesting  of  RSUs.  For  the  year  ended  December  31,  2017,  the 
two-class  method  was  used  in  the  computation  of  diluted  net  income  per  share,  which  was  equally  as  dilutive  as  the  if-
converted method. 

105

The  following  table  presents  a  reconciliation  of  the  numerator  and  denominator  used  in  the  calculation  of  basic  and 

diluted net income per share:

Numerator:
Net income

Net income attributable to participating securities

Net income attributable to common
   stockholders — basic
Net income

Net income attributable to participating securities

Net income attributable to common
   stockholders — diluted
Denominator:
Weighted–average number of shares of common stock
   used in computing net income per share attributable to
   common stockholders — basic

Dilutive effect of share equivalents resulting from
   stock options
Dilutive effect of share equivalents resulting from
   unvested restricted stock units
Weighted–average number of shares of common
   stock used in computing net income per share —
   diluted

Net income per share attributable to common
   stockholders:
Basic
Diluted

Year Ended December 31,
2018

2019

2017

 $

 $
 $

 $

42,146  $
—   

42,146  $
42,146  $
—   

65,170  $
—   

13,199 
(6,098)

65,170  $
65,170  $
—   

7,101 
13,199 
(5,829)

42,146  $

65,170  $

7,370 

   111,450,443    108,833,028    55,835,265 

1,155,906   

3,009,748    4,290,362 

825,501   

1,521,936   

511,957 

   113,431,850    113,364,712    60,637,584 

 $
 $

0.38  $
0.37  $

0.60  $
0.57  $

0.13 
0.12  

The  following  potentially  dilutive  common  stock  equivalents  have  been  excluded  from  the  calculation  of  diluted 
weighted-average  shares  outstanding  for  the  years  ended  December 31,  2019,  2018,  and  2017,  as  their  effect  would  have 
been anti-dilutive for the periods presented:

Restricted stock units outstanding

12. Income Taxes

2019
    1,144,287     

Year Ended December 31,
2018
126,816     

2017

829  

The domestic and foreign components of income before income taxes are as follows:

United States
Foreign

Income before income taxes

Year Ended December 31,
2018
24,426    $
1,058     
25,484    $

2019
37,476    $
1,229     
38,705    $

2017
15,543 
294 
15,837  

  $

  $

106

 
 
 
 
 
  
  
 
  
    
    
  
  
  
  
    
    
  
  
  
  
    
    
  
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
   
The (benefit from) provision for income taxes contained the following components:

Year Ended December 31,
2018

2017

2019

Current (benefit) provision:

Federal
State
Foreign

Deferred (benefit) provision:

Federal
State
Foreign

  $

—    $
(220)   
513     
293     

(860)  $
92     
122     
(646)   

(2,377)   
(1,306)   
(51)   
(3,734)   
(3,441)  $

(27,675)   
(11,499)   
134     
(39,040)   
(39,686)  $

3,262 
431 
62 
3,755 

(755)
(343)
(19)
(1,117)
2,638  

Income tax (benefit) provision

  $

The  Company's  effective  tax  rates  for  the  years  ending  December  31,  2019  and  2018  are  less  than  the  U.S.  federal 
statutory  rate  due  to  excess  tax  deductions  related  to  stock-based  compensation  awards  and  federal  and  state  research  and 
development credits.  The Company’s effective tax rate for the year ending December 31, 2017 is less than the U.S. federal 
statutory  rate  primarily  due  to  federal  and  state  research  and  development  credits,  excess  tax  deductions  related  to  stock-
based compensation awards, and tax deductions for fees incurred during the IPO process.

U.S. federal taxes at statutory rate
State taxes, net of federal benefit
Nondeductible expenses
Tax deductible IPO costs
Stock compensation
Foreign rate differential
Credits
Other

Total

Year Ended December 31,
2018

2017

2019

21.0%    
0.2 
2.9 
— 
(22.0)
(0.3)
(10.3)
(0.2)
(8.7)%   

21.0%    
(25.6)
4.1 
— 
(127.2)
(0.4)
(28.4)
0.7 
(155.8)%   

35.0%
3.1 
1.2 
(9.3)
(4.4)
(0.4)
(9.0)
0.5 
16.7%

107

 
 
 
 
 
   
   
 
   
      
      
  
   
   
 
   
   
      
      
  
   
   
   
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
The  approximate  income  tax  effect  of  each  type  of  temporary  difference  and  carryforward  as  of  December 31,  2019 

and 2018 is as follows:

Deferred tax assets:

Net operating loss carryforwards
Credit carryforwards
Stock-based compensation
Landlord allowance on leasehold improvements
Lease liability
Intangible Assets
Deferred rent
Accruals and reserves

  $

Valuation Allowance

Deferred tax liabilities:
Prepaid expenses
Deferred commissions
Right of use assets
Unbilled revenue
Fixed assets

Net deferred tax assets

  $

As of December 31,

2019

2018

35,977    $
10,472     
2,953     
—     
17,965     
62     
—     
1,185     
68,614     
(62)   
68,552     

(1,523)   
(5,100)   
(15,270)   
—     
(4,230)   
(26,123)   
42,429    $

34,450 
6,562 
1,945 
1,908 
— 
— 
873 
1,074 
46,812 
— 
46,812 

(931)
(3,187)
— 
(227)
(3,581)
(7,926)
38,886  

The Company uses the asset and liability method to account for income taxes in accordance with ASC 740, Income 
Taxes. Under this method, deferred income taxes are recognized for the future tax consequences of differences between the 
tax  and  financial  accounting  bases  of  assets  and  liabilities  at  each  reporting  period.  Deferred  income  taxes  are  based  on 
enacted  tax  laws  and  statutory  tax  rates  applicable  to  the  period  in  which  these  differences  are  expected  to  affect  taxable 
income.  A valuation allowance is established when necessary to reduce deferred tax assets to the amounts expected to be 
realized.

The Company has provided an immaterial valuation allowance against its net deferred tax assets at December 31, 2019, 
but did not provided a valuation allowance against its net deferred tax assets at December 31, 2018. Based upon the level of 
historical U.S. earnings and future projections over the period in which the net deferred tax assets are deductible, at this time, 
management  believes  it  is  more  likely  than  not  that  the  Company  will  realize  the  benefits  of  these  deductible  differences, 
with the exception of the deferred tax asset related to intangible assets in Ireland. The change in the valuation allowance for 
the year ended December 31, 2019 was $62.

As  of  December 31,  2019,  the  Company  has  federal  and  state  net  operating  loss  carryforwards  of  $136,771  and 
$114,459, respectively. The federal net operating losses carryforward indefinitely, subject to an annual limitation of 80% of 
taxable  income.  The  state  net  operating  losses,  excluding  Florida  and  Georgia  which  carryforward  indefinitely,  expire  at 
various dates beginning in 2028. As of December 31, 2019, the Company has federal and state tax credit carryforwards of 
$6,507 and $5,018, respectively, available to reduce future tax liabilities that expire at various dates through 2039.  

Utilization of the net operating losses and tax credit carryforwards, respectively, may be subject to an annual limitation 
due to ownership change limitations that have occurred previously or that could occur in the future, as provided by Section 
382  of  the  Code,  or  Section  382,  as  well  as  similar  state  provisions.    Ownership  changes  may  limit  the  amount  of  net 
operating losses or tax credit carryforwards that can be utilized annually to offset future taxable income and tax, respectively. 
In  general,  an  ownership  change,  as  defined  by  Section  382,  results  from  transactions  that  increase  the  ownership  of  five 
percent stockholders in the stock of a corporation by more than 50% in the aggregate over a three-year period.

At  December 31,  2019  and  2018,  the  Company  had  no  recorded  liabilities  for  uncertain  tax  positions  and  had  no 

accrued interest or penalties related to uncertain tax positions.

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The Company permanently reinvests the earnings, if any, of its foreign subsidiaries and, therefore, does not provide for 
U.S. income taxes that could result from the distribution of those earnings to the U.S. parent. As of December 31, 2019, the 
amount of unrecognized deferred U.S. taxes on these earnings would be immaterial.

The Company and its subsidiaries are subject to various U.S. federal, state, and foreign income taxes. The Company is 
currently not subject to examination under the statute of limitations by the Internal Revenue Service and state jurisdictions for 
the tax years of 2015 and prior. The Company is currently open to examination in its foreign jurisdictions for tax years 2017 
and after. In 2018, the Internal Revenue Service commenced a federal income tax audit with respect to the Company’s 2016 
tax year, which was concluded in October 2019 for an immaterial amount. In 2019, the Internal Revenue Service commenced 
a federal employment tax audit with respect to the 2018, 2017 and 2016 calendar years, which is still open.

13. Segment and Geographic Information

The Company has two reportable segments, United States and International. Segment information is presented in the 
same  manner  as  the  Company’s  chief  operating  decision  maker,  or  CODM,  reviews  the  Company’s  operating  results  in 
assessing performance and allocating resources. The CODM reviews revenue and operating income (loss) for each reportable 
segment  as  a  proxy  for  the  operating  performance  of  the  Company’s  United  States  and  International  operations.  The 
Company’s Chief Executive Officer is the CODM on behalf of both reportable segments.

The United States segment derives revenues from marketplace subscriptions, advertising services, and other revenues 
from  customers  within  the  United  States.  The  International  segment  derives  revenues  from  marketplace  subscriptions, 
advertising  services,  and  other  revenues  from  customers  outside  of  the  United  States.  A  majority  of  the  Company’s 
operational  overhead  expenses,  including  technology  and  personnel  costs,  and  other  general  and  administrative  costs 
associated  with  running  the  Company’s  business,  are  incurred  in  the  United  States  and  not  allocated  to  the  International 
segment. Assets and costs discretely incurred by reportable segments, including depreciation and amortization, are included 
in the calculation of reportable segment income (loss) from operations. Segment operating income (loss) does not reflect the 
transfer  pricing  adjustments  related  to  the  Company’s  foreign  subsidiaries,  which  are  recorded  for  statutory  reporting 
purposes. Asset information is assessed and reviewed on a global basis.

Information regarding the Company’s operations by segment and geographical area is presented as follows:

Segment revenue:
United States
International

Total revenue

Segment income (loss) from operations:

United States
International

Total income from operations

Year Ended December 31,
2018

2017

2019

  $

  $

555,007   $
33,909    
588,916   $

437,166    $
16,920     
454,086    $

307,472 
9,389 
316,861  

Year Ended December 31,
2018

2017

2019

  $

  $

73,872    $
(39,550)   
34,322    $

58,387    $
(35,196)   
23,191    $

41,586 
(26,312)
15,274  

As  of December  31,  2019,  total  assets  held  outside  of  the  United  States  were  $32,528,  primarily  attributable  to 
$15,207 of  goodwill  and  $3,920 of  intangible  assets.  As  of  December 31,  2018,  total  assets  held  outside  the  United  States 
were not material.

14. Employee Benefit Plans

The Company maintains a defined contribution savings plan for all eligible U.S. employees under Section 401(k) of the 
Code. Effective July 1, 2017, the Company implemented a matching policy, under which the Company matches 50% of an 
employee’s annual contributions to the 401(k) plan, up to a maximum of the lesser of (i) 6% of the employee’s base salary, 
bonus  and  commissions  paid  during  the  year  or  (ii)  $5,000.  Matching  contributions  are  subject  to  vesting  based  on  the 
employee’s  start  date  and  length  of  service.  Employees  can  designate  the  investment  of  their  401(k)  accounts  into  several 
mutual funds. The Company does not allow investment in its common stock through the 401(k) plan. 

109

 
 
 
 
 
   
   
 
   
     
      
  
   
 
 
 
 
 
   
   
 
   
      
      
  
   
During the year ended December 31, 2017, the Company began matching employee 401(k) contributions up to a set 
limit.  Total  employer  contributions  were  $2,708,  $1,953,  and  $724  during  the  years  ended  December 31,  2019,  2018  and 
2017, respectively.

15. Quarterly Financial Results (unaudited)

The following table presents certain unaudited quarterly financial information for the eight quarters in the period ended 
December 31, 2019. This information has been prepared on the same basis as the audited financial statements and includes all 
adjustments (consisting only of normal recurring adjustments) necessary to present fairly the unaudited quarterly results of 
operations set forth herein. 

Fourth
Quarter

Third
Quarter

Second
Quarter

First
Quarter

(1)

Year ended December 31, 2019
Revenue
Cost of revenue
Gross profit
Income from operations
Net income
Basic net income per share 
Diluted net income per share (1)
Year Ended December 31, 2018
Revenue
Cost of revenue
Gross profit
Income from operations
Net income
Basic net income per share 
Diluted net income per share (1)

(1)

  $ 158,153    $ 150,462    $ 145,031    $ 135,270 
7,720 
127,550 
7,435 
12,584 
0.11 
0.11 

8,628     
136,403     
3,548     
6,007     
0.05    $
0.05    $

9,392     
141,070     
9,704     
10,384     
0.09    $
0.09    $

10,560     
147,593     
13,635     
13,171     
0.12    $
0.12    $

  $
  $

  $ 126,090    $ 119,125    $ 110,296    $
5,959     
104,337     
3,953     
33,343     
0.31    $
0.29    $

6,412     
112,713     
5,877     
13,882     
0.13    $
0.12    $

6,871     
119,219     
6,902     
12,450     
0.11    $
0.11    $

  $
  $

98,575 
5,569 
93,006 
6,459 
5,495 
0.05 
0.05  

(1)

The  amounts  were  computed  independently  for  each  quarter,  and  the  sum  of  the  quarters  may  not  total  the  annual 
amounts.

16. Subsequent Events

On  January  16,  2020,  the  Company  acquired  Autolist,  an  automotive  shopping  platform  based  in  San  Francisco, 
California, pursuant to an Agreement and Plan of Merger by and among the Company, Alpine Merger Sub, Inc., a Delaware 
corporation  and  wholly-owned  subsidiary  of  the  Company  (“Merger  Sub”),  Auto  List,  Inc.,  a  Delaware  corporation 
(“Target”),  and  the  stockholder  representative(s)  named  therein,  pursuant  to  which,  among  other  things,  the  Company 
acquired Target through the merger of Merger Sub with and into Target (the “Merger”), with Target surviving as a wholly 
owned  subsidiary  of  the  Company.  The  Company  paid  an  aggregate  of  approximately  $22.0  million  to  consummate  the 
Merger, inclusive of $2.2 million that is held in escrow to secure post-closing claims.  The Merger is intended to both expand 
the Company’s consumer audience in the United States and enhance its value proposition for subscribing dealers. During the 
year  ended  December  31,  2019,  the  Company  incurred  total  acquisition-related  costs  of  $0.4  million  related  to  the 
transaction.  As  the  transaction  occurred  subsequent  to  period-end,  the  Company  is  still  evaluating  the  purchase  price 
allocation of the transaction but expects the primary assets acquired to be intangible assets and goodwill. Acquired tangible 
assets and assumed liabilities are expected to be immaterial. The allocation is expected to be finalized during the first half of 
2020.

110

 
 
 
 
 
 
 
 
 
     
       
       
       
 
   
   
   
   
   
      
      
      
  
   
   
   
   
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures. 

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our principal executive officer and principal financial officer, has evaluated 
the effectiveness of our disclosure controls and procedures (as defined in Rules 13a- 15(e) and 15d- 15(e) under the Securities 
Exchange Act of 1934, as amended, as of the end of the period covered by this Annual Report on Form 10-K. Based on such 
evaluation, our principal executive officer and principal financial officer have concluded that as of December 31, 2019, our 
disclosure controls and procedures were effective.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as 
defined in Rule 13a-15(f) or 15d-15(f) of the Exchange Act. Internal control over financial reporting is a process designed to 
provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external  purposes  in  accordance  with  generally  accepted  accounting  principles,  and  includes  those  policies  and  procedures 
that: 

(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 

dispositions of our assets; 

(ii) provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that our receipts and expenditures are 
being made only in accordance with authorizations of our management and directors; and 

(iii) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or 

disposition of our assets that could have a material effect on our financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become 
inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or  procedures  may 
deteriorate.

Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2019, 
using  the  criteria  set  forth  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (COSO)  in  its 
Internal Control-Integrated Framework (2013). Based on this assessment and those criteria, management concluded that our 
internal control over financial reporting was effective as of December 31, 2019. 

The effectiveness of our internal control over financial reporting as of December 31, 2019, has been audited by Ernst & 

Young LLP, an independent registered public accounting firm, as stated in their report which is included herein. 

Changes in Internal Control over Financial Reporting

There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under 
the  Exchange  Act)  that  occurred  during  the  fourth  quarter  ended  December 31,  2019  that  has  materially  affected,  or  is 
reasonably likely to materially affect, our internal control over financial reporting.

111

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of CarGurus, Inc.

Opinion on Internal Control over Financial Reporting

We have audited CarGurus, Inc.’s internal control over financial reporting as of December 31, 2019, based on 

criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework) (the COSO criteria). In our opinion, CarGurus, Inc. (the Company) maintained, in 
all material respects, effective internal control over financial reporting as of December 31, 2019, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 

States) (PCAOB), the 2019 consolidated financial statements of the Company and our report dated February 14, 2020 
expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and 

for its assessment of the effectiveness of internal control over financial reporting included in the accompanying 
Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on 
the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 

perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a 

material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our 
audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as 
necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that 
receipts and expenditures of the company are being made only in accordance with authorizations of management and 
directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized 
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.

/s/ Ernst & Young LLP

Boston, Massachusetts
February 14, 2020

112

Item 9B. Other Information. 

None.

113

PART III

Item 10. Directors, Executive Officers and Corporate Governance. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2020 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year 
to which this Annual Report on Form 10-K relates.

Item 11. Executive Compensation. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2020 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year 
to which this Annual Report on Form 10-K relates.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2020 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year 
to which this Annual Report on Form 10-K relates.

Item 13. Certain Relationships and Related Transactions, and Director Independence. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2020 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year 
to which this Annual Report on Form 10-K relates.

Item 14. Principal Accountant Fees and Services. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2020 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year 
to which this Annual Report on Form 10-K relates.

114

PART IV 

Item 15. Exhibits, Financial Statement Schedules. 

(a) Documents filed as a part of this Report:

(1) Financial Statements

The financial statements of CarGurus, Inc. are included in Item 8 of this Annual Report on Form 10-K.

(2) Financial Statement Schedules

All financial statements schedules are omitted as they are either not required or the information is otherwise included in 

the consolidated financial statements and related notes. 

(3) Index to Exhibits

The documents listed in the Exhibit Index immediately preceding the signature page of this Annual Report on Form 10-
K are incorporated by reference or are filed or furnished with this Annual Report on Form 10-K, in each case as indicated 
therein (numbered in accordance with Item 601 of Regulation S-K).

Item 16. Form 10-K Summary.

Not applicable.

115

EXHIBIT INDEX

Exhibit
Number
    3.1

    3.2

    4.1

    4.2

    4.3

  10.1

  10.2#

  10.3#

  10.4#

  10.5#

  10.6#

  10.7#

  10.8#

  10.9#

  10.10#

  10.11

  10.12

  10.13

  10.14#

  10.15#
  10.16#

  10.17

  10.18#

Exhibit Description

  Amended and Restated Certificate of 
Incorporation of the Registrant.
  Amended and Restated Bylaws of the 
Registrant.
Specimen Class A common stock certificate of 
the Registrant.
Amended and Restated Investors’ Rights 
Agreement, dated August 23, 2016, by and 
among the Registrant and certain of its 
stockholders.
Description of the Registrant’s Securities 
Registered Under Section 12 of the Securities 
Exchange Act of 1934.
Form of Indemnification Agreement between 
the Registrant and each of its directors and 
executive officers.
Amended and Restated 2006 Equity Incentive 
Plan.
Amended and Restated 2015 Equity Incentive 
Plan and forms of agreements thereunder.
Omnibus Incentive Compensation Plan and 
forms of agreements thereunder.
Offer Letter, dated March 17, 2006, by and 
between the Registrant and Langley Steinert.
Offer Letter, dated August 10, 2015, by and 
between the Registrant and Jason Trevisan.
Offer Letter, dated October 24, 2014, by and 
between the Registrant and Samuel Zales.
Offer Letter, dated November 18, 2016, by and 
between the Registrant and Thomas Caputo.
Offer Letter, dated August 2, 2017, by and 
between the Registrant and Kathleen Patton.
Offer Letter, dated March 7, 2008, by and 
between the Registrant and Oliver Chrzan.
Lease, dated as of October 8, 2014, by and 
between the Registrant and BCSP Cambridge 
Two Property LLC.
Office Lease Agreement, dated as of 
March 11, 2016, by and between 55 
Cambridge Parkway, LLC and the Registrant.
First Amendment to Lease, dated as of July 30, 
2016 by and between 55 Cambridge 
Parkway, LLC and the Registrant.
Form of Non-Employee Director Restricted 
Stock Unit Agreement.
CarGurus, Inc. Annual Incentive Plan.
Form of Executive Restricted Stock Unit 
Agreement.
Lease Agreement, dated as of June 19, 2018, 
by and between US Parcel A, LLC and the 
Registrant.
Consulting Agreement, dated April 1, 2019, by 
and between the Registrant and Oliver Chrzan.

Incorporated by Reference
File
Number
001-38233

Form
8-K

8-K

001-38233

Filing Date
October 16, 
2017
October 16, 
2017

S-1/A

333-220495 September 29, 

S-1

333-220495 September 15, 

2017

2017

Exhibit
Number
3.1

Filed
Herewith

3.2

4.1

4.2

X

S-1

333-220495 September 15, 

10.1

2017

S-1

333-220495 September 15, 

10.2

2017

S-1/A

333-220495 September 29, 

10.3

2017

S-1/A

333-220495 September 29, 

10.4

2017

S-1

S-1

S-1

333-220495 September 15, 

10.5

2017

333-220495 September 15, 

10.6

333-220495 September 15, 

10.7

2017

10-K

001-38233

10-K

001-38233

10-K

001-38233

2017
February 28, 
2019
February 28, 
2019
February 28, 
2019

10.8

10.9

10.10

S-1

333-220495 September 15, 

10.8

2017

S-1

333-220495 September 15, 

10.9

2017

S-1

333-220495 September 15, 

10.10

2017

8-K

8-K/A
10-Q

001-38233

March 26, 
2018
001-38233
April 6, 2018
001-38233 May 3, 2018

8-K

001-38233

June 20, 2018

10-Q

001-38233

August 6, 
2019

10.1

10.1
10.3

10.1

10.1

116

 
 
 
 
 
 
 
 
 
 
Form
10-Q

Incorporated by Reference
File
Number
001-38233

Filing Date
November 5, 
2019

Exhibit
Number
10.1

Filed
Herewith

8-K

001-38233 December 20, 

10.1

2019

X
X

X

X

X

X

X

X

X

X

X

X

X

Exhibit
Number
  10.19

  10.20

  21.1
  23.1

  31.1

  31.2

  32.1*

  32.2*

Exhibit Description

Second Amendment to Lease, dated as of 
August 30, 2019 by and between 55 
Cambridge Parkway, LLC and the Registrant.
Indenture of Lease between S&A P-12 
Property LLC and the Registrant, dated as of 
December 19, 2019.
List of Subsidiaries of the Registrant.
Consent of Ernst & Young LLP, Independent 
Registered Public Accounting Firm.
  Certification of Principal Executive Officer 
Pursuant to Rules 13a-14(a) and 15d-14(a) 
under the Securities Exchange Act of 1934, as 
Adopted Pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002.
  Certification of Principal Financial Officer 
Pursuant to Rules 13a-14(a) and 15d-14(a) 
under the Securities Exchange Act of 1934, as 
Adopted Pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002.
  Certification of Principal Executive Officer 
Pursuant to 18 U.S.C. Section 1350, as 
Adopted Pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002.
  Certification of Principal Financial Officer 
Pursuant to 18 U.S.C. Section 1350, as 
Adopted Pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002.

101.INS   Inline XBRL Instance Document- the instance 

document does not appear in the Interactive 
Data File because its XBRL tags are embedded 
within the Inline XBRL document.
101.SCH Inline XBRL Taxonomy Extension Schema 

Document.

101.CAL Inline XBRL Taxonomy Extension Calculation 

Linkbase Document.

101.DEF Inline XBRL Taxonomy Extension Definition 

Linkbase Document.

101.LAB Inline XBRL Taxonomy Extension Label 

Linkbase Document.

101.PRE Inline XBRL Taxonomy Extension 

Presentation Linkbase Document.
The cover page from the Company’s Annual 
Report on Form 10-K for the year ended 
December 31, 2019 has been formatted in 
Inline XBRL.

Indicates a management contract or compensatory plan.

104

#

*

The certifications furnished in Exhibit 32.1 and Exhibit 32.2 hereto are deemed to accompany this Annual Report on 
Form  10-K  and  will  not  be  deemed  “filed”  for  purposes  of  Section  18  of  the  Securities  Exchange  Act  of  1934,  as 
amended, except to the extent that the Registrant specifically incorporates it by reference.

117

 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant 

has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: February 14, 2020

CarGurus, Inc.

By:/s/ Langley Steinert
Langley Steinert
Chief Executive Officer and Chairman of the Board of 
Directors

POWER OF ATTORNEY 

Each  person  whose  individual  signature  appears  below  hereby  constitutes  and  appoints  Langley  Steinert  and  Jason 
Trevisan, and each of them, with full power of substitution and resubstitution and full power to act without the other, as his or 
her true and lawful attorney-in-fact and agent to act in his or her name, place and stead and to execute in the name and on 
behalf  of  each  person,  individually  and  in  each  capacity  stated  below,  and  to  file  any  and  all  amendments  to  this  Annual 
Report on Form 10-K, and to file the same, with all exhibits thereto, and other documents in connection therewith, with the 
Securities  and  Exchange  Commission,  granting  unto  said  attorneys-in-fact  and  agents,  and  each  of  them,  full  power  and 
authority to do and perform each and every act and thing, ratifying and confirming all that said attorneys-in-fact and agents or 
any of them or their or his substitute or substitutes may lawfully do or cause to be done by virtue thereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by 

the following persons on behalf of the registrant in the capacities and on the dates indicated.

Name

Title

Date

/s/ Langley Steinert
Langley Steinert

/s/ Jason Trevisan
Jason Trevisan

/s/ Steven Conine
Steven Conine

/s/ Lori Hickok
Lori Hickok

/s/ Stephen Kaufer
Stephen Kaufer

/s/ Anastasios Parafestas
Anastasios Parafestas

/s/ Greg Schwartz
Greg Schwartz

/s/ Ian Smith
Ian Smith

Chief Executive Officer and Chairman
(Principal Executive Officer)

 February 14, 2020

 Chief Financial Officer and President, International
(Principal Financial Officer and Principal Accounting Officer)  February 14, 2020

 February 14, 2020

 February 14, 2020

 February 14, 2020

 February 14, 2020

 February 14, 2020

 February 14, 2020

   Director

   Director

   Director

   Director

   Director

   Director

118

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
   
 
   
  
 
 
 
   
   
  
 
 
 
   
   
  
 
 
 
   
   
  
 
 
 
   
   
  
 
 
 
   
   
  
 
 
 
   
   
  
Board of Directors 

CORPORATE INFORMATION 

 
 
 

Langley Steinert, Chief Executive Officer and Chairman  
Steven Conine, Co‐Founder and Co‐Chairman of Wayfair, Inc. 
Lori Hickok, former Executive Vice President, Chief Financial and Development Officer of Scripps Networks 
Interactive, Inc. 
Stephen Kaufer, President and Chief Executive Officer of TripAdvisor, Inc. 

 
  Anastasios Parafestas, President and Managing Member of The Bollard Group LLC and its private equity 

arm, Spinnaker Capital LLC 

  Greg Schwartz, former President, Media & Marketplaces of Zillow Group, Inc. 
 

Ian Smith, Managing Director at Allen & Company LLC 

Executive Officers 

 
Langley Steinert, Chief Executive Officer and Chairman 
 
Samuel Zales, Chief Operating Officer and President 
 
Jason Trevisan, Chief Financial Officer, Treasurer and President, International 
 
Thomas Caputo, Chief Product Officer 
  Andrea Eldridge, Chief People Officer 
 
Kyle Lomeli, Chief Technology Officer 
 
Kathleen Patton, General Counsel and Secretary 
 
Sarah Welch, Chief Marketing Officer 

Corporate Headquarters 

 

2 Canal Park, 4th Floor, Cambridge, Massachusetts 02141 USA 

2020 Annual Meeting of Stockholders 

  Our annual meeting is being held virtually on Tuesday, June 2, 2020 at 1:00 p.m., eastern time, conducted 

via live audio webcast at www.virtualshareholdermeeting.com/CARG2020. 

Requests for Reports and Other Stockholder Inquiries 

  Our quarterly and annual reports, including Forms 10‐Q and 10‐K, are available on the investor relations 

section of our website, https://investors.cargurus.com.  Requests for additional copies and other 
stockholder inquiries should be directed to: CarGurus, Inc., Attn: Investor Relations, 2 Canal Park, 4th 
Floor, Cambridge, Massachusetts 02141 USA. 

Stock Exchange Listing 

  Our Class A common stock is listed on the Nasdaq Global Select Market under the symbol “CARG”. 

Stock Transfer Agent  

  Broadridge Financial Solutions, Inc., Edgewood, NY USA 

Independent Registered Public Accounting Firm  
Ernst & Young LLP, Cambridge, MA USA 

 

This Annual Report includes forward‐looking statements about our future results of operations, our mission, 
business strategies and plans, business environment and future growth. These statements are subject to risks and 
uncertainties (including those identified in the “Risk Factors” section of the Form 10‐K included in this Annual 
Report), and our actual results could be materially different. Forward‐looking statements represent our beliefs and 
assumptions only as of the date of this Annual Report and we have no obligation to update them. 

 
 
 
 
 
 
 
 
 
 
 
 
2 Canal Park 
Cambridge, MA 02141
USA  

© 2020 CarGurus, Inc.