Quarterlytics / Consumer Cyclical / Auto - Dealerships / CarGurus

CarGurus

carg · NASDAQ Consumer Cyclical
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Ticker carg
Exchange NASDAQ
Sector Consumer Cyclical
Industry Auto - Dealerships
Employees 1001-5000
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FY2022 Annual Report · CarGurus
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2022 
Annual  
Report

April, 26, 2023 

Dear Fellow Shareholders, 

At the beginning of 2022, I introduced our new mission statement: CarGurus gives people the power to reach their 
destination. This renewed mission underscores our ambition of being the #1 digital destination for consumers to 
shop, finance, buy, and sell a vehicle and for dealers to source, market, and sell their vehicles1. As we build the only 
automotive end-to-end transaction-enabled platform through the combination of our foundational Listings, Digital 
Retail, and Digital Wholesale businesses, we are committed to unlocking synergies for our largest consumer 
audience and dealer customers that are unavailable anywhere else.  

With the theme of activation guiding the road map for our vision, we focused on activating more dealers on our 
foundational Listings platform in 2022, leading to another year of record Marketplace revenue and gross profit. We 
achieved this by signing on new dealers with higher average monthly recurring revenue, conducting annual 
business reviews, revenue expansion through listing upgrades and product adoption, and reducing dealer attrition. 
As we continue to innovate and provide our paying dealers the highest ROI, we create a flywheel effect: the largest 
network of dealers allows for the largest selection of inventory, which attracts the largest consumer audience2, 
thus drawing in more dealers. As we build out our end-to-end transaction-enabled platform with continued 
innovation in mind, we are creating a stickier offering for both our consumer and dealer customers. 

One of our most exciting growth vectors is Digital Retail, where we are building an offering that caters to evolving 
consumer preferences. Today, more than 70% of car buyers prefer to complete more elements of the car-buying 
process from the convenience of home3. To that end, in May 2022 we launched Digital Deal, a convenient, self-
selective purchasing journey that allows consumers to build a near penny-perfect deal with online options for 
financing, insurance, and other elements of the vehicle-purchasing process to create a seamless online-to-in-store 
experience. For our dealer customers, the offering delivers high-intent, ready-to-purchase shoppers to their 
dealerships, resulting in faster sales and significantly higher close rates4. We are proud of the rapid adoption of 
Digital Deal. As we progress towards our ultimate goal of creating an end-to-end solution, we are equipping our 
dealer customers with the tools they need to compete effectively, while simultaneously unlocking greater 
synergies through our unique platform approach.  

In Digital Wholesale, our Dealer-to-Dealer and Instant Max Cash Offer businesses each started 2022 on strong 
footing but encountered operational challenges due to unprecedented market volatility in the second half of the 

1 Similarweb: Traffic Insights, Q4 2022, U.S. 
2
 Compared to major online automotive marketplaces in the U.S., defined as CarGurus.com, Autotrader.com, Cars.com, and 
TrueCar.com; Based on YipitData as of December 31, 2022 
3 2022 CarGurus Consumer Insight Report (October 2022) 
4 Digital Deal leads are over 2x more likely to close than regular CarGurus email leads and leads including pre-qualification are 
3x as likely to close. S&P Global Mobility – Polk Signals, based on all CarGurus leads (total leads) between Q4 2021 through Q2 
2022 

 
 
 
 
 
 
 
 
 
year. Market dynamics exposed operational gaps which we identified in October and worked quickly to address via 
policies, processes, and people. Since then, we have managed our business prudently by intentionally limiting 
transaction volumes and focusing on operational excellence in all market pricing environments. Our goal is to build 
a sustainable business that scales predictably over time before we return to growth via accelerating dealer 
engagement and wallet share. CarOffer’s differentiated matrix technology creates a buying and selling experience 
that is unlike anything offered in the market today, and we’re confident CarOffer is being built for long-term 
strength, growth and profitability. 

We are incredibly proud of the progress we made in 2022. While macroeconomic conditions in the second half of 
the year presented new challenges that necessitated recalibration of our near-term goals, we remain steadfast in 
our long-term vision. Of course, our vision of creating the only end-to-end automotive platform is only possible 
due to the unwavering commitment and dedication of our employees. We are excited by the journey ahead as we 
create sustainable long-term value for our shareholders. 

Thank you for your ongoing support of CarGurus. 

Sincerely, 

Jason Trevisan  
Chief Executive Officer and Director 

 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

(Mark One)
(cid:3) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2022
OR 

(cid:4) TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM                      TO                   

Commission File Number 001-38233 

CarGurus, Inc.
(Exact name of Registrant as specified in its Charter) 

Delaware
(State or other jurisdiction of
incorporation or organization)
2 Canal Park, 4th Floor
Cambridge, Massachusetts
(Address of principal executive offices)

04-3843478
(I.R.S. Employer
Identification No.)

02141
(Zip Code)

Registrant’s telephone number, including area code: (617) 354-0068 

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Class A Common Stock, 
par value $0.001 per share

Trading Symbol
CARG

Name of Exchange on Which Registered
The Nasdaq Stock Market LLC 
(Nasdaq Global Select Market)

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  (cid:3)   No  (cid:4) 
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes  (cid:4)    No  (cid:3) 
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days. Yes  (cid:3)    No  (cid:4) 

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). 
Yes  (cid:3)    No  (cid:4) 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Non-accelerated filer

   Accelerated filer
   Small reporting company

  (cid:4)
  (cid:4)

  (cid:3)
  (cid:4)

Emerging growth company

(cid:4)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 

new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:4)

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared 
or issued its audit report.  (cid:3) 

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in 

the filing reflect the correction of an error to previously issued financial statements. (cid:3)

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation 

received by any of the registrant’s executive o(cid:5)cers during the relevant recovery period pursuant to §240.10D-1(b). (cid:3)

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  (cid:4)    No  (cid:3)
The aggregate market value of the registrant’s Class A common stock, par value $0.001 per share, held by non-affiliates of the registrant based on the 
closing price of the registrant’s common stock as reported on the Nasdaq Global Market on June 30, 2022 was $2,177,687,560. Shares of voting and non-
voting stock held by executive officers, directors and holders of more than 10% of the outstanding stock as of such date have been excluded from this calculation 
because such persons or institutions may be deemed affiliates. This determination of affiliate status is not a conclusive determination for other purposes.

As of February 21, 2023, the registrant had 98,869,235 shares of Class A common stock, and 15,999,173 shares of Class B common stock, par value 

$0.001 per share, outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s definitive Proxy Statement for its 2023 Annual Meeting of Stockholders are incorporated by reference in Part III of this 
Annual Report on Form 10-K. Such Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days after the end of the 
fiscal year to which this report relates. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not 
deemed to be filed as part of this Form 10-K.

 
 
 
 
 
Table of Contents

Business

PART I
Item 1.
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 2.
Item 3.
Item 4. Mine Safety Disclosures

Properties
Legal Proceedings

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities
Reserved

Item 6.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Item 8.
Item 9.
Item 9A. Controls and Procedures
Item 9B. Other Information
Item 9C. Disclosure Regarding Foreign Jurisdictions That Prevent Inspections

Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

PART III

Item 10. Directors, Executive Officers and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactions, and Director Independence
Item 14. Principal Accountant Fees and Services

PART IV  

Item 15. Exhibits, Financial Statement Schedules
Item 16. Form 10-K Summary

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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K contains forward-looking statements within the meaning of the federal securities laws, 
which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or 
our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain 
words  such  as  “anticipates,”  “believes,”  “could,”  “estimates,”  “expects,”  “intends,”  “likely,”  “may,”  “might,”  “plans,” 
“potential,” “predicts,” “projects,” “seeks,” “should,” “target,” "goal," “will,” “would,” or similar expressions and the negatives 
of those terms. Forward-looking statements contained in this report include, but are not limited to, statements about:

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our future financial performance, including our expectations regarding our revenue, cost of revenue, gross profit 
or  gross  margin,  operating  expenses,  ability  to  generate  cash  flow,  and  ability  to  achieve,  and  maintain,  future 
profitability; 

our growth strategies and our ability to effectively manage any growth; 

the value proposition of our product offerings for dealers and consumers;

the  ability  of  our  combined  suite  of  offerings  to  increase  a  dealer’s  return  on  investment,  add  scale  to  our 
marketplace network, drive powerful network effects, create powerful synergies for dealers, transform the end-to-
end car shopping journey for both consumers and dealers and become the marketplace for all steps of the vehicle 
acquisition and sale process; 

our evolution to becoming a transaction-enabled platform where consumers can shop, finance, buy, and sell and 
dealers can source, market, and sell vehicles; 

our  belief  that  certain  of  our  strengths,  including  our  trusted  marketplace  for  consumers,  our  strong  value 
proposition  for  dealers  and  our  data-driven  approach,  among  other  things,  will  lead  to  an  advantage  over  our 
competitors;

the value proposition of the CarOffer online wholesale platform, including our belief that as dealer enrollments 
increase,  dealers  will  see  a  corresponding  increase  in  inventory  on  the  platform,  further  enabling  liquidity, 
selection, choice and business efficiencies; 

our  expectations  regarding  future  share  issuances  and  the  exercise  of  put  and  call  rights  in  connection  with 
potentially acquiring additional equity interests in CarOffer, LLC, or CarOffer, as well as the associated valuation 
of redeemable noncontrolling interests; 

our ability to deliver quality leads at a high volume for our dealer customers and to provide the highest return on a 
dealer’s investment;

our ability to maintain and acquire new customers;

our ability to maintain and build our brand; 

our efforts to continue to enhance our diversity, equity, inclusion and belonging initiatives; 

our  ability  to  realize  benefits  from  our  acquisitions  and  successfully  implement  the  integration  strategies  in 
connection therewith;

our  expectations  for  CarGurus  Instant  Max  Cash  Offer,  as  well  as  our  digital  retail  offerings  and  continued 
investments;

our belief that our partnerships with automotive lending companies provide more transparency to car shoppers and 
deliver highly qualified car shopper leads to participating dealers; 

our belief that our Area Boost offering promotes participating dealers’ delivery capabilities and increases non-local 
VDP views;

the impact of competition in our industry and innovation by our competitors; 

the impact of accounting pronouncements;

the impact of litigation;

our ability to hire and retain necessary qualified employees to expand our operations; 

our ability to adequately protect our intellectual property; 

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our ability to stay abreast of, and effectively comply with, new or modified laws and regulations that currently 
apply or become applicable to our business and our beliefs regarding our compliance therewith; 

global and domestic economic conditions affecting us or our customers;

our ability to overcome challenges facing the automotive industry ecosystem, including inventory supply problems, 
global supply chain challenges, changes to trade policies and other macroeconomic issues;

our ability to maintain an effective system of internal controls necessary to accurately report our financial results 
and prevent fraud; 

our expectations regarding cash generation and the sufficiency of our cash to fund our operations; 

the future trading prices of our Class A common stock; 

our expectation that we will realize the benefits of deferred tax assets;

our expected returns on investments;

the impact of our expense reduction efforts during the second quarter of 2020; 

our outlook for our Restricted Listings product; 

our expectations regarding future fee reductions for customers; and

the ongoing impacts of the COVID-19 pandemic.

You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking 
statements contained in this report primarily on our current expectations and projections about future events and trends that we 
believe  may  affect  our  business,  financial  condition,  operating  results,  and  growth  prospects.  The  outcome  of  the  events 
described in these forward-looking statements is subject to risks, uncertainties, and other factors described in the section titled 
“Risk Factors” and elsewhere in this report. Moreover, we operate in a very competitive and rapidly changing environment. 
New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that 
could have an impact on the forward-looking statements contained in this report. Further, our forward-looking statements do 
not reflect the potential impact of any future acquisitions, mergers, dispositions or joint ventures in which we may be involved, 
or investments we may make. We cannot assure you that the results, events, and circumstances reflected in the forward-looking 
statements will be achieved or occur, and actual results, events, or circumstances could differ materially from those described 
in the forward-looking statements.

The forward-looking statements made in this report relate only to events as of the date on which the statements are made. 
We undertake no obligation to update any forward-looking statement made in this report to reflect events or circumstances 
after the date of this report or to reflect new information or the occurrence of unanticipated events, except as required by law.

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Item 1. Business. 

Overview

PART I

CarGurus, Inc. is a multinational, online automotive platform for buying and selling vehicles that is building upon its industry-
leading listings marketplace with both digital retail solutions and the CarOffer digital wholesale platform. The CarGurus platform gives 
consumers the confidence to buy and/or sell a vehicle either online or in-person, and it gives dealerships the power to accurately price, 
instantly  acquire,  effectively  market,  and  quickly  sell  vehicles,  all  with  a  nationwide  reach.  We  use  proprietary  technology,  search 
algorithms and data analytics to bring trust, transparency and competitive pricing to the automotive shopping experience. In addition to 
the United States, we operate online marketplaces under the CarGurus brand in Canada and the United Kingdom. In the United States 
and United Kingdom, we also operate the Autolist and PistonHeads online marketplaces, respectively, as independent brands. 

In 2006, Langley Steinert founded CarGurus on the premise of bringing trust and transparency to the automotive marketplace. 
Our  online  marketplace  platform  provides  ease  of  access  to  prices  of  vehicles  and  dealer  ratings  both  of  which  are  imperative  to  a 
consumer’s vehicle purchase. By providing car-shoppers with the tools and insights necessary for their automotive journey, CarGurus 
has garnered a large and engaged user base with whom our dealers can transact. Our ready-to-shop audience of 29.1 million average 
monthly visitors in the U.S. has attracted 24,567 paying dealers to list inventory on our U.S. online marketplace as of December 31, 
2022. Over time, we have seen an evolution of dealer and consumer wants and needs as we enter a more digitally-enabled world. To 
best meet our customers’ needs, we evolved our Listings business to a transaction-enabled platform by introducing products that allow 
consumers to not only embark on a convenient self-selective purchasing journey with a seamless online to in-store transition but also to 
efficiently sell their car online from the comfort of their home. Dealers now have the ability to reach customers outside of their immediate 
geographic footprint and source inventory nationwide from both consumers and other dealers. This expanded suite of offerings can help 
increase our dealers’ return on investment, or ROI, adding even more scale to our marketplace network. While, we have evolved to an 
end-to-end transaction-enabled platform where consumers can shop, finance, buy, and sell, and dealers can source, market, and sell 
vehicles, our ultimate goal remains the same: to empower our customers by giving them all the tools and information they need to buy 
or  sell  any  car,  anywhere,  at  the  right  price  and  in  the  right  way  for  them.  At  CarGurus,  we  give  people  the  power  to  reach  their 
destination. 

Prior to the first quarter of 2022, we had two reportable segments – United States and International. Effective as of the first quarter 
of 2022, we revised our segment reporting from two reportable segments to one reportable segment. Effective as of the fourth quarter 
of 2022, we revised our segment reporting from one reportable segment to two reportable segments – U.S. Marketplace and Digital 
Wholesale. The U.S. Marketplace segment derives revenues from marketplace services for customers within the United States. The 
Digital Wholesale segment derives revenues from our Dealer-to-Dealer and Instant Max Cash Offer, or IMCO, services and products 
sold on our CarOffer platform. See Note 13 to our consolidated financial statements appearing elsewhere in this Annual Report on Form 
10-K for further segment reporting and geographical information.

Consumers' CarGurus Journey 

Shop: A car purchase is a milestone in a consumer’s life – whether it is the first set of keys or parting from a memory-filled 
vehicle.  However,  shopping  for  a  vehicle  can  be  frustrating  instead  of  empowering.  Enter  CarGurus,  where  we  provide  trust  and 
transparency to the process for consumers. As the consumer moves to purchase a vehicle, we aggregate vehicle inventory from dealers 
and apply our proprietary analysis to generate a Deal Rating as one of: Great Deal, Good Deal, Fair Deal, High Priced, or Overpriced. 
Deal Rating illustrates how competitive a listing is compared to similar cars recently sold in the same region. We determine Deal Rating 
principally on the basis of both our proprietary Instant Market Value, or IMV, algorithm, which determines the market value of a used 
vehicle in a local market, and Dealer Rating, a measure of a dealer’s reputation as determined by reviews of that dealer from our user 
community. As the only major U.S. online automotive marketplace that defaults to sorting organic search results based on a used car’s 
Deal Rating, we enable consumers to find the most appropriate car for their needs. For new cars, we help our users understand deal 
quality by providing price analysis and our Dealer Rating. We also provide our users with information that historically has not been 
widely available, such as Price History, Time on Site, and Vehicle History.

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Finance & Buy: Once a consumer has found a listing they intend to pursue, we provide an omni-channel approach to the purchase 
of a vehicle partially or principally online. Our digital retail products such as Digital Deal provide the consumer with a self-selected car-
buying journey to tailor their experience to their specific needs. Consumers can build a near penny-perfect deal with either dealer or 
vehicle specific finance and insurance products, and then place a deposit on their vehicle of choice, and/or take delivery of the vehicle 
all  while  experiencing  a  seamless  online  to  in-store  experience.  We  believe  this  approach  throughout  the  end-to-end  consumer 
experience brings greater trust, transparency, and efficiency to a consumer’s entire car shopping experience, leading to highly-engaged, 
more confident and satisfied shoppers.

Sell: According to recent consumer research, almost 70% of car-buying shoppers will trade in or sell a vehicle during their car-
shopping journey. Our acquisition of 51% interest in CarOffer, LLC, or CarOffer, in January 2021, with the ability to buy the remaining 
equity interest in the company in the second half of 2024, enabled the launch of CarGurus Instant Max Cash Offer, or IMCO. IMCO 
provides the consumer with the ability to complete this part of the process entirely online through a trusted and transparent experience. 
Consumers who are trading-in or selling vehicles receive the most competitive offer sourced from our in-network dealers. Consumers 
benefit from the volume of participating dealerships in the CarGurus/CarOffer network, as well as the 24/7 automated matching provided 
by CarOffer's proprietary matrix technology, or the Buying Matrix, which enables a hands-off approach to find the consumer the best 
deal at any time. Once the customer has accepted their offer, they can further customize their intake experience by arranging a pick-up 
either at their home or a drop-off location of their choice within participating states. With an expansive dealer network, consumers can 
have the confidence that they are truly finding the best deal for their vehicle instantly.

Dealers' CarGurus Journey

Source: Made possible by the acquisition of CarOffer, we entered the digital wholesale space enabling dealers to acquire inventory 
in a convenient and efficient manner. CarOffer is an automated instant wholesale vehicle trade platform that is disrupting the traditional 
wholesale auction model. CarOffer's technology enables dealers to bid, transact, inspect and transport vehicles seamlessly and efficiently 
without geographic limitations. Any dealer, including those who are customers of the CarGurus website, can enroll on the CarOffer 
platform at no additional cost. The Buying Matrix allows dealers on the platform to buy and sell vehicles using limit orders, saving 
dealers the time and expense of going to an auction to acquire vehicles via the traditional in-person physical auction model. Through 
inspections  on  sales,  dealers  can  be  confident  their  purchase  meets  their  expectations  while  they  reap  the  benefits  of  focusing  their 
resources and attention on other elements of their businesses. As CarOffer continues to activate more dealers, we expect dealers will see 
a corresponding increase of inventory on the platform, further enabling liquidity, selection, and business efficiencies. Additionally, the 
CarOffer platform enabled us to launch IMCO nationwide, which we expect over time will provide dealers with access to a fresh source 
of consumer trade-in inventory and will provide even further liquidity on the CarOffer platform. Similar to a dealer-to-dealer purchase, 
CarOffer handles inspections, transportation, titles, and payments in one bill of sale from the consumer. CarOffer’s platform provides a 
solution for a dealer looking to minimize reliance on in-person or online auctions to source their vehicle inventory while assuring they 
are paying a fair price, which has led to rapid growth and adoption within the dealer community.

Market: Dealers can list their inventory on CarGurus’ marketplace for free or with a subscription to one of our paid Listings 
packages. Non-paying dealers receive a limited number of anonymized email connections and access to a subset of tools on our Dealer 
Dashboard at no cost. A dealer with a paid subscription receives connections with consumers that are not anonymous and are made 
through a wider variety of methods, including phone calls, email, managed text and chat, links to the dealer’s website, and map directions 
to  its  dealerships.  The  primary  objective  of  our  traffic  acquisition  and  site  improvement  efforts  is  to  generate  quality  high-intent 
consumer leads to dealers. Leads are a subcategory of connections that we define as user inquiries via our marketplace to dealers by 
phone calls, email, or managed text and chat interactions. We define connections as interactions between consumers and dealers via our 
marketplace through phone calls, email, managed text and chat, and clicks to access the dealer’s website and map directions to the 
dealership. Dealers with our paid Listings packages are able to display their dealer name, address, and dealership information on their 
listings on our websites to gain brand recognition, which promotes walk-in traffic to the dealership. Paying dealers also have access to 
tools on the Dealer Dashboard as well as other digital retail add-on product offerings which enable dealers to expand their geographic 
footprint to reach a larger consumer audience while gaining efficiencies by streamlining the car sales process. Through our ready-to-
purchase  consumer  audience,  our  paying  dealers  ultimately  have  a  consistent  and  compelling  ROI  through  our  variety  of  product 
offerings.

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Sell: By presenting consumers with data such as our Deal Ratings, Price History, Time on Site, Vehicle History and financing 
options we believe our consumer audience is comprised of more informed, ready-to-purchase shoppers. By connecting dealers with such 
consumers, we believe we provide dealers with access to an efficient customer acquisition channel with the highest-intent shoppers 
generating the highest ROI. Further, as consumer needs evolve to customizing aspects of their vehicle purchase, we provide dealers, 
through a variety of digital offerings, the means to cater to consumers on a personalized level. Consumers can choose to complete their 
self-selected car-shopping journey with Digital Deal and other digital offerings that we provide through our partnership with dealers, 
enabling an individualized shopping experience from financing options to placing a deposit. We also provide paying dealers with full 
access to our Dealer Dashboard, including inventory pricing tools informed by real time market conditions, which helps them more 
effectively price, merchandise, and sell their cars. With CarOffer, we have also integrated insights regarding wholesale pricing among 
the dealer community. The ability to compare wholesale pricing with retail pricing ultimately allows dealers to price a car with more 
accuracy,  winning  loyal  consumers  with  trust  and  transparency.  These  combined  offerings  allow  dealers  to  efficiently  drive  their 
business to success from all aspects of sourcing, marketing, and selling. Our success in our partnership with dealers is evidenced by the 
number of paying dealers – 24,567 paying dealers as of December 31, 2022 – in our marketplace in the U.S.

CarGurus Value Proposition

With the majority of dealers in the United States listing inventory on our platform and our consumer-friendly deal ratings, we 
have built the most visited online automotive marketplace in the United States (Source: SimilarWeb, Traffic Report, Q4 2022, USA) 
and  we  believe  that  our  scale  creates  powerful  network  effects  that  reinforce  the  competitive  strength  of  our  business  model.  This 
powerful network has only strengthened since our acquisition of CarOffer. The combination of Digital Retail, Digital Wholesale and 
Listings creates powerful synergies for our dealer customers. Dealers can leverage this one-stop shop to acquire inventory from both 
consumers and dealers, list the vehicle on our marketplace and sell it utilizing our digital retail capabilities. CarGurus’ industry-leading 
inventory selection from our U.S. dealers attracts a large and engaged consumer audience – 29.1 million average monthly U.S. unique 
users in 2022. The robust connections from our high-intent consumer audience drive greater value and a higher return on investment for 
our paying dealer. Driven by these network effects, we continue to amass data points, which we use to further strengthen our traffic 
acquisition efforts and marketplace search algorithms, the quality of our user experience, the quality of our partnership with dealers to 
provide innovative digital offerings and much more. As we continue to innovate and progress our offerings to meet both consumer and 
dealer needs, we strive to uphold and improve the quality of the connections between consumers and dealers and become the preferred 
platform  for  all  steps  of  the  vehicle  acquisition  and  sale  process,  ultimately  giving  dealers  and  consumers  the  power  to  reach  their 
destination.

Consumers' Challenges 

As consumers complete the end-to-end car shopping journey, the key questions they ask are: 

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Am I getting a fair price for my trade-in? 

Should I purchase a vehicle with my trade-in? 

What type of vehicle should I buy? 

Where can I buy a car like this? 

What is a fair price for this particular type of vehicle? 

Have others had a good experience buying from this dealer? 

How much of the purchase process can I transact online?

Can I obtain financing for this car, and at what cost?

What if this dealer is not local to my area? 

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In answering these questions, consumers historically had limited access to transparent information on specific vehicles, car pricing, 
and  dealer  reputation.  Further,  consumers  who  wanted  to  trade  in  their  vehicle  or  wanted  to  complete  select  elements  of  their  car 
shopping journey online typically had very limited options. Every car-shopping journey is a unique experience, and so for consumers 
embarking  on  this  journey,  there  is  a  difficulty  in  the  absence  of  consistent  information  on  pricing  for  both  selling  and  purchasing 
vehicles. Selling a vehicle was time-consuming and exhausting for consumers as they traveled dealer to dealer to ensure they were 
receiving a fair and accurate price for their vehicle. Selecting the right dealer was also challenging for consumers as dealer reputations 
were  historically  based  primarily  on  word-of-mouth.  The  lack  of  clear,  transparent  information  made  it  difficult  for  consumers  to 
effectively compare vehicles, find the vehicles that best suited their needs and transact with well-regarded dealers. In addition, following 
the height of the COVID-19 pandemic, consumers are also increasingly interested in understanding which aspects of their buying journey 
they can complete online and are looking for ways to customize their journey to incorporate both online and in-person components. 

Dealers' Challenges 

Dealers have had to face a new set of challenges over the past few years as a result of the COVID-19 pandemic and the subsequent 
semiconductor chip shortage impacting auto manufacturers' production levels. The shortage of both used and new car inventory and 
rapidly evolving wholesale prices caused dealers to invest in additional methods to source wholesale vehicles all while dealers have 
been adapting to the shift from physical to digital marketplaces as consumer needs and wants continue to evolve and competition from 
online-retailers increases. Dealers need to remain competitive in their offers for consumer trade-ins, as consumers have increasing means 
to source multiple offers in this highly competitive and digitally-enabled market. The economics of dealerships depend largely on vehicle 
acquisition costs, sales volume, and customer acquisition efficiency. To achieve a high return on their marketing investments, dealers 
must  find  in-market  consumers.  Dealers  additionally  need  to  be  strategic  about  selling  vehicles  before  they  are  “aged  inventory.” 
Traditional marketing channels that dealers utilize, including television, radio, and newspaper, can target locally but are inefficient in 
targeting the narrow percentage of high-intent consumers who are ready to purchase and potentially trade-in a vehicle both locally and 
outside a dealership's immediate geographic footprint. In addition, with used car pricing being fluid due to rapidly shifting supply and 
demand dynamics, dealers need to find ways to manage constantly changing inventory and adjust pricing and purchasing strategies to 
adapt to frequently changing market conditions as evidenced by the past few years. 

Our Strengths 

We believe that our competitive advantages are based on the following key strengths: 

Trusted Marketplace for Consumers.  We provide consumers with transparent information, intuitive search results, and other tools 
that aid them in their car-shopping journey. Furthermore, consumers can have confidence in finding a fair value in the vehicles they 
search for in our marketplaces since less than one-third of eligible vehicle listings on CarGurus.com earn a Great Deal or Good Deal 
rating. We also enable bids on vehicle trade-ins and sales from the thousands of dealers in the CarGurus/CarOffer network, assuring 
consumers that they are receiving the best offer on their vehicle. We offer the largest online selection of new and used car listings of 
any major U.S. online automotive marketplace. We aggregate and analyze these listings using proprietary technology and data along 
with innovative data analytics to create a differentiated automotive search experience for consumers to bring them great deals from top-
rated dealers. In 2022, we experienced over 77.7 million average monthly sessions in the United States. We believe this user traffic, an 
indicator of consumer satisfaction and engagement, is critical to our marketplace success and will continue to strengthen our market 
position. We attract our audience from a diverse range of acquisition channels including, but not limited to, direct navigation, mobile 
applications, email, organic search, paid search advertising, social media advertising, on-site advertising, audience targeting, and brand 
advertising campaigns. In addition, we focus our efforts on attracting users that we believe are near a car purchasing decision, resulting 
in a higher quality audience to which our dealers can market. 

Proprietary Search Algorithms and Data-Driven Approach.  We have built an extensive repository of data on cars, prices, dealers, 
and the interactions between consumers and dealers that is the result of many years of data aggregation and regression modeling. The 
primary product of this analysis is our determination of a used car’s IMV, which, together with Dealer Rating, drives our Deal Rating. 
We calculate IMV by applying more than 20 ranking signals and more than 100 normalization rules to tens of millions of data points, 
including the make, model, trim, year, features, condition, history, geographic location, and mileage of the car. With our acquisition of 
CarOffer in 2021, we have extended our proprietary search algorithms and data analytics to include the Buying Matrix, providing unique 
insights to dealers regarding their purchases in the wholesale space as well as up-to-date pricing information for the consumers they are 
servicing. We apply the knowledge gained from analyzing the substantial volume of connections between consumers and dealers on our 
platform to build new features for our consumers, IMV technology features on the Dealer Dashboard and new products for our dealers. 
These enhancements enable more informed consumers and dealers from the start of their car journey to the end.

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Strong Value Proposition to Dealers.  We believe that our marketplace offers an efficient customer acquisition channel for dealers, 
helping them achieve attractive returns on their marketing spend with us. With the acquisition of CarOffer, we increased efficiencies for 
dealers  to  source  vehicles  from  both  consumers  and  dealers  with  the  24/7  online  Buying  Matrix.  We  provide  our  dealer  base  with 
connections to prospective car buyers; most of these connections have historically been for used cars, and to prospective car sellers. The 
primary objective of our traffic acquisition and site improvements is to generate high quality consumer leads to our dealers. These leads 
include phone calls, email, and managed text and chat interactions for dealers, which we believe yield the highest value engagement for 
dealers. Dealers are able to leverage our large consumer audience, our digital retail offerings and consumer trade-in services to provide 
more  quality  leads  to  their  dealership,  providing  the  highest  return  on  their  investment.  We  provide  all  dealers  with  tools  that  are 
informed by real-time market conditions that help them acquire inventory, merchandise, and sell their cars, and our paying dealers get 
access to additional valuable information from our Pricing and Market Analysis tools. Additionally, with digital retail offerings we help 
level the online offering playing field for our dealer partners who are unable to provide these solutions to consumers on their own and/or 
wish  to  utilize  our  largest  consumer  audience  to  sell  additional  inventory  with  CarGurus'  digital  retail  offerings.  Our  strong  value 
proposition to the dealer community is evidenced by our 4% growth in quarterly average revenue per subscribing dealer, or QARSD, in 
the United States in the fourth quarter of 2022 compared to the fourth quarter of 2021.

 Attractive Financial Model.  We have a strong track record of revenue growth, profitability, and capital efficiency. We generated 
revenue of $1,655.0 million in 2022 compared to $951.4 million in 2021, representing a year-over-year increase of 74%. 37% of our 
revenue generated in 2022 was attributable to the U.S. Marketplace segment compared to 62% in 2021. 60% of our revenue generated 
in 2022 was attributable to the Digital Wholesale segment compared to 33% in 2021. A significant portion of our revenue is recurring 
due to the subscription nature of our products, including from our Listings packages, our Real-time Performance Marketing, or RPM, 
and our digital advertising suite. At the same time, our revenue is highly diversified due to the subscription nature of our listings business, 
transactional nature of our digital wholesale business and our diverse dealer base. We also have been able to grow and invest in our 
future  growth  as  a  result  of  our  highly  profitable  foundational  Listings  business.  The  profitability  of  the  Listings  business  and  the 
liquidity of our balance sheet, helps drive growth and innovation as we build out our vision of creating an end-to-end transaction-enabled 
automotive platform. We ended 2022 with $469.5 million of cash on hand up from $231.9 million in 2021.

Experienced Management Team with Culture of Innovation.  Our founder, Executive Chairman and Chairman of our Board of 
Directors, Langley Steinert, co-founded and was previously chairman of TripAdvisor, an online marketplace for travel-related content 
based on the mission of using technology and a data-driven approach to provide transparency for consumers’ travel planning. Led by 
Mr. Steinert and a management team with extensive experience guiding technology companies in evolving industries – including Jason 
Trevisan, our Chief Executive Officer and Sam Zales, our President and Chief Operating Officer – we bring the same commitment to 
fostering a culture of innovation and delivering data-driven transparency to the automotive market.

Our Products and Services

U.S. Marketplace and Other

Our product offerings described below are available for the U.S. CarGurus marketplace; their availability on our other marketplaces 
varies. We also offer paid listings subscriptions for dealers and dealer advertising products for the PistonHeads website, as well as paid 
listings subscriptions for dealers for the Autolist website.

Consumer Experience

We provide consumers with an online automotive marketplace where they can search for new and used car listings from our 
dealers and sell their cars to dealers and other consumers. A user accesses our marketplace through our websites or by using our mobile 
applications. Most users specify whether they are searching for a used, certified pre-owned, or new car and then provide their desired 
vehicle make and model and their postal code. 

Used and Certified Pre-Owned Cars

Using our proprietary search algorithms, we immediately display the results of the consumer’s search, ranked by Deal Rating, on 
a search results page, or SRP. Eligible used car listings in our marketplace are assigned one of five Deal Ratings: Great Deal, Good 
Deal, Fair Deal, High Priced, or Overpriced. A Deal Rating illustrates how competitive a listing is compared to similar cars sold in the 
same region in recent history. A listing’s Deal Rating is based primarily upon the IMV of the vehicle and the Dealer Rating of the dealer.

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Instant Market Value.  IMV is a proprietary algorithm that assesses the market value of a used vehicle in a local market and is a 
key input for determining a vehicle’s Deal Rating. The IMV algorithm is the product of many years of regression modeling utilizing 
tens of millions of used car data points. IMV takes into account a number of factors, including comparable currently listed and previously 
sold used cars in the local market and vehicle details including make, model, trim, year, features, condition, history, and mileage. The 
IMV algorithm uses more than 20 ranking signals and more than 100 normalization rules that distill unstructured data from hundreds of 
sources across thousands of dealers.

Dealer Ratings.  Dealer Ratings are derived from user-generated content from our users’ experiences with dealers with which they 
have connected. To promote high-quality reviews, we require that a user has interacted with the dealer via our marketplace to submit a 
review. We believe this requirement, together with additional qualification standards, results in a more valuable Dealer Rating. Dealer 
Rating is an important component of a listing’s Deal Rating and, as a result, can impact the organic search position of a listing.

Search Results Page.  In addition to each car’s Deal Rating, our SRP provides users with other useful information, including the 
difference between the listing price and the IMV that we have determined for the car, mileage, Dealer Rating, and dealer location for 
paying dealers. We provide in-depth search filters, including price, year, mileage, trim, color, options, condition, body style, miles per 
gallon, seating capacity, vehicle ownership history, usage history, seller type, and days on market, among others, which we believe 
deliver the most comprehensive search capability among major U.S. online automotive marketplaces. We also provide our users with 
additional features to aid their search, including similar vehicle recommendations, side-by-side vehicle comparisons, expert reviews, 
and user rankings. Our platform also gives users the ability to save searches and receive alerts that keep them informed of relevant 
developments in the market, including newly available inventory and price changes to cars they are monitoring.

Vehicle Detail Page.  If a user clicks on one of the listings on the SRP, the user is taken to that listing’s vehicle detail page, or 
VDP.  VDPs  are  designed  to  provide  numerous  photos  and  a  comprehensive  description  of  the  vehicle,  dealer  name,  address,  and 
dealership  information  for  paying  dealers,  detailed  dealer  reviews,  methods  to  contact  the  dealer,  payment  calculators,  and  helpful 
information about the vehicle, including:

Price History.  Changes to a vehicle’s price on our platform. We also offer price change alerts to consumers on searches 
they have saved, which allow them to respond quickly to changes in the market.

Time on Site.  Length of time a vehicle has been on our platform and how many users have saved the vehicle to their list of 
favorite listings, indicators of the likely demand for the vehicle.

Vehicle History.  Title check, accident check, number of owners, and fleet status of the vehicle, giving consumers data that 
helps them better understand the vehicle’s condition.

•

•

•

New Cars

Search results for new car listings are sorted by price of inventory matching the user’s search, with the lowest priced listings sorted 
first. Our new car VDPs include our Dealer Rating and many of the other features of our used car listings, such as Price History and 
Time on Site. Deal Rating is not applicable to new car listings because it utilizes data not relevant to new cars. Instead, we analyze data 
on manufacturers’ suggested retail prices, or MSRPs, and recent sales of similar new vehicles, accounting for trade-ins, incentives, and 
other factors that can affect the price of a new car, to provide users with comparative price information.

Sell My Car

We also allow our consumers to list their cars in both our peer-to-peer and consumer-to-dealer marketplaces in the United States. 
Our peer-to-peer offering, Sell My Car, enables individual car owners to easily merchandise their vehicles, determine an appropriate 
selling  price  with  our  proprietary  price  guidance,  and  manage  their  listings  and  communications  with  prospective  buyers  from  our 
audience. We collect a fee when a consumer lists a vehicle on the peer-to-peer marketplace. See “— Digital Wholesale” below for a 
description of our consumer-to-dealer offering, IMCO.

Autolist

Autolist provides consumers an online automotive marketplace through mobile applications on iOS and Android phones, as well 
as a website. The platform includes inventory from top automotive dealers across the U.S. and gives consumers quick access to manage 
their search on the go with real-time alerts of newly available inventory and changes that occur on vehicles and saved searches they 
have configured. An independent editorial staff produces content to keep consumers informed on the latest vehicles and trends in the 
automotive market.

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PistonHeads

PistonHeads is a U.K. automotive marketplace, forum, and editorial site geared towards automotive enthusiasts. The platform 
allows consumers to search across a broad range of dealer and private seller listings, engage with other automotive enthusiasts through 
forums, and stay informed about automotive news through editorial articles and expert reviews. Paying U.K. dealers who list on the 
CarGurus platform automatically have their inventory added to the PistonHeads site for greater consumer reach.

Dealer Offerings 

Listings

Our marketplace connects dealers to a large audience of informed and engaged consumers. We offer multiple types of marketplace 
Listings subscriptions to dealers for the CarGurus marketplace in the U.S. (availability varies on our other marketplaces): Restricted 
Listings, which is free, and various levels of Listings packages, each of which requires a paid subscription.

•

•

Restricted Listings.  We allow non-paying dealers to list their inventory in our marketplace as Restricted Listings. Restricted 
Listings do not display the name, address, website URL, or phone number of the relevant dealer and are subject to other 
limitations. Consumers can contact these dealers only through an anonymous, CarGurus-branded email address so the dealer 
does not receive any of the consumer’s personal contact information from our platform. Dealers in our Restricted Listings 
tier are limited in the number of consumer connections they can receive in a month, with caps on lead volume based on the 
dealers’ inventory size. 

Paid Listings Subscriptions.  Paying dealers are able to subscribe to one of four Listings package levels: Standard, Enhanced, 
Featured or Featured Priority. These paid Listings packages are designed to provide dealers with a higher volume and quality 
of  connections  and  leads  from  consumers  than  our  Restricted  Listings  option.  Dealers  that  subscribe  to  a  paid  Listings 
package gain the opportunity to connect with consumers directly through email, phone, and – excluding Standard Listings 
subscriptions – managed text and chat, an offering by which consumers communicate via real-time chat or text message 
with our agents who act on behalf of dealers. Listings for all paying dealers on our websites include a link to their website, 
dealership branding and information such as name, address, and hours of operation, and map directions to their dealership, 
helping consumers easily contact or visit the dealer, which we believe results in increased local brand awareness and walk-in 
traffic.  A  dealer  that  subscribes  to  our  Featured  or  Featured  Priority  Listings  package  receives  the  same  benefits  of  the 
Standard and Enhanced Listings packages, as well as opportunities for promotion of their Great Deal, Good Deal, and Fair 
Deal used inventory as well as their new inventory in a clearly labeled section at the top of the SRP as well as on the VDP 
of dealers in the Restricted Listings package. Featured Priority listings are specifically promoted in the first position of the 
SRP. This premium placement for Featured and Featured Priority listings generates increased connection volume relative 
to Standard or Enhanced Listings packages. Dealers in the Featured and Featured Priority package also receive premium 
branding in the ad slots on their own VDPs. 

Dealer Dashboard and Merchandising Tools

All dealers with inventory on CarGurus may access the following Dealer Dashboard features and merchandising tools:

•

•

•

•

Performance  Summary.  Provides  dealers  with  real-time  and  historical  data  concerning  the  connections  and  consumer 
exposure they have received in our marketplace and through our digital marketing products. This enables dealers to analyze 
connections and SRP and VDP views at a granular level to inform the dealer’s sales and merchandising efforts.

Dealer Insights. Provides pricing analysis of the dealer’s inventory, as well as a summary of a vehicle’s missing information 
such as price, photos, or trim. This information helps dealers better merchandise their vehicles.

User Review Management. Allows dealers to track and manage – but not edit or manipulate – their dealer reviews from our 
users.  Dealers  can  respond  to  users,  report  potentially  fraudulent  reviews,  and  publish  positive  reviews  to  social  media 
platforms for broader exposure.

Dealer Mobile App. Allows dealers to access core Dealer Dashboard functionality via an iOS and Android mobile app. 
Includes reporting on leads, access to several tools, and mobile app notifications that can be customized by the dealer. 

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Dealers subscribing to a paid Listings package also have access to the following additional features and tools:

•

•

•

•

Pricing Tool. Helps dealers evaluate the impact of pricing changes for each used vehicle in their inventory and the resulting 
impact on the car’s Deal Rating, empowering dealers to make informed pricing decisions based on market data in their local 
area.

Market Analysis. Informs dealers of local market trends in used cars, such as the most searched makes and models in their 
local  market.  This  information  helps  dealers  align  with  local  consumer  preferences  and  inform  strategies  for  increasing 
inventory turnover and efficient vehicle acquisition.

IMV Scan. Allows dealers to scan a vehicle identification number, or VIN, using their smartphone, and receive information 
on the IMV of the vehicle in order to support dealers in deciding what to pay for a vehicle at a wholesale auto auction. IMV 
Scan is built into the CarGurus mobile app and is currently available to U.S. dealers that pay for our Enhanced, Featured or 
Featured Priority Listings packages. 

LeadAI. Helps dealers to identify the highest intent users who have submitted leads on their inventory. LeadAI evaluates 
onsite user behavior to identify, score, and label "Hot" and "Warm" leads within the Dealer Dashboard Leads Report. This 
feature is available to all dealers subscribing to Enhanced, Featured, and Featured Priority packages. 

Digital Marketing Products 

We  offer  dealers  subscribing  to  one  of  our  Enhanced,  Featured  or  Featured  Priority  Listings  packages  access  to  additional 
advertising products marketed primarily under our RPM digital advertising suite. With RPM, dealers can reach our large and engaged 
automotive shopping audience, on other sites on the internet and/or on high-converting social media platforms. RPM helps dealers build 
brand awareness and acquire customers to their website and dealership. Advertisements can be targeted by the user’s geography, search 
history, CarGurus website activity and a number of other targeting factors. This product suite allows dealers to increase their visibility 
with in-market consumers and drive qualified traffic to their websites.

Pricing and Packaging 

We offer our Listings product suite through a tiered set of packages. Listings are priced on a monthly, quarterly, semiannual, or 
annual subscription basis based on the dealer’s inventory size, region, and our assessment of the ROI we expect to deliver. For improved 
performance, dealers can purchase higher Listings suite levels and add-ons available at an existing Listings suite level. Dealers may be 
renewed at higher rates commensurate with growth and updated performance expectations. RPM is sold as a subscription, and priced as 
a percentage of Listings while accounting for factors such as dealership characteristics and performance expectations.

Digital Retail

In recent years, both consumer demand and dealer receptiveness to digital retail has increased, as consumers have become more 
comfortable transacting some or all of their car buying processes online. We are focused on addressing the needs of both consumers and 
dealers in this growing segment of automotive digital retail.

Finance in Advance

Through our partnerships with automotive lending companies, we allow eligible consumers on our U.S. marketplace to pre-qualify 
for financing on cars from dealerships that offer financing from these partners. We primarily generate revenue from these partnerships 
based  on  the  number  of  funded  loans  from  consumers  who  pre-qualify  with  our  lending  partners  through  our  site.  We  believe  this 
program both provides more transparency to car shoppers about actual payments to be offered at the dealership specific to participating 
lenders, as well as delivers highly qualified car shopper leads to participating dealers. 

Digital Deal

We continue to offer consumers the ability to transact additional elements of their car buying experience through our websites as 
they seek to complete more of this process online. For example, our shoppers can ‘start purchase’ from a VDP on eligible listings and 
utilize purchase options, including but not limited to estimating a car’s trade-in value, deciding payment options, selecting finance and 
insurance products, and placing a reservation deposit. Digital Deal generates revenue by charging fees to dealerships to enroll in the 
program and from partnerships based on the number of funded loans from consumers.

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Area Boost

We offer the ability for dealerships to expand their VDP geographic footprint to non-local customers via dealer home delivery 
services. Revenue is generated through fees charged to the dealership to enable listings beyond the default geographical radius. We 
believe this program provides additional vehicle options to car shoppers open to home delivery services while promoting participating 
dealers’ delivery capabilities and increasing non-local VDP views. As a prerequisite to enrolling in Area Boost, new dealerships are 
required to sign up for Digital Deal.

Auto Manufacturer and Other Advertiser Products

Our platform offers auto manufacturers and others the ability to purchase advertising on both our sites and third-party websites, 

including social media platforms, to execute targeted marketing strategies:

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•

Brand Reinforcement.  We allow auto manufacturers to buy advertising on both our sites and third-party websites, including 
social media platforms, to target consumers based on the make, model, and location of the cars that a specific consumer is 
searching for, in order to increase exposure to interested consumers.

Category Sponsorship.  To address evolving priorities influenced by industry dynamics, seasonality, and other factors, we 
offer the ability to sponsor exclusively prominent high traffic pages on our sites, such as the New Car front page, Used Car 
front page, and Research Center.

Automobile Segment Exclusivity.  To support the introduction of new models or the success of existing models, we allow 
manufacturers to target specific automobile segments, such as SUV, sedan, hybrid, luxury, truck, and minivan.

Consumer  Segment  Exposure.    Auto  manufacturers  can  target  consumers  both  on  CarGurus  and  third-party  websites, 
including  social  media  platforms,  based  on  various  parameters,  including  estimated  household  income  and  vehicle 
specifications, such as make or model, and postal codes.

International 

We also facilitate high-intent consumers to engage with automotive dealers in both Canada and the U.K. Like our U.S. offerings, 
CarGurus  provides  consumers  in  Canada  and  the  U.K.  with  a  transparent  shopping  experience,  using  our  proprietary  algorithms  to 
determine market specific valuations for vehicles, and ordinating our organic search results based on Deal Ratings. 

In Canada, CarGurus is a leading automotive marketplace that provides consumers a transparent shopping experience whether 
they are looking for a new or used car. In the U.K., CarGurus is a leading marketplace for dealers’ listings of used vehicles, providing 
consumers with one of the broadest selections of inventory in the U.K. We also provide automotive shoppers rich expert review content, 
an active forum for automotive discussion, and offer privately owned inventory through the PistonHeads website.

Digital Wholesale

Dealer-to-Dealer

As the automotive industry continues to move further online, it has become even more important for dealers not only to sell their 
vehicles effectively at retail, but also to acquire the right inventory in the first place via wholesale transactions. In recent years, wholesale 
vehicle sales have begun shifting online and those trends have accelerated as a result of the COVID-19 pandemic. The industry continues 
to see an increase in online transactions that are easier, faster, and reduce the effect of geographic constraints.

In January 2021, we completed our acquisition of a 51% ownership interest in CarOffer, a modern-day automotive inventory 
transaction platform that allows dealers and dealer groups to buy, sell, and trade online with automation and ease. The acquisition added 
wholesale vehicle acquisition and selling capabilities to our portfolio of dealer offerings, creating a powerful digital solution for dealers 
to sell and acquire vehicles at both retail and wholesale. Unlike traditional vehicle auctions which require manual bidding and vehicle 
evaluation, the Buying Matrix enables buying dealers to create standing buy orders and provides instant offers to selling dealers.

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IMCO

In 2021, we launched a new consumer offering, IMCO, which allows consumers to sell their vehicles to dealers entirely online. 
This offering, which is now available to approximately 93% of the U.S. population, provides dealers with access to a fresh source of 
trade-in inventory and helps ensure liquidity amongst CarOffer’s platform. Through IMCO, consumers who are trading-in or selling 
vehicles enter easy-to-answer questions regarding their vehicle and are instantly presented with the most competitive offer sourced from 
in-network dealers. Once the customer has saved their offer, they can further customize their experience by arranging a location of their 
choice to have the vehicle picked-up and transported. In this model, CarOffer processes the transaction directly and collects transaction 
and other fees from the dealer.

In  2022  we  continued  to  optimize  and  evolve  our  consumer-to-dealer  offering  to  improve  the  consumer  experience  and 
performance.  We  launched  online  pickup  scheduling,  which  allows  consumers  to  schedule  their  vehicle  pickup  through  our  simple 
online tool. We ran a pilot of drop-off locations where consumers could opt to drop their vehicle off rather than have it picked up at their 
home.  We  optimized  the  consumer  experience  with  more  data  and  information  to  help  consumers  make  confident  decisions,  and 
integrated a virtual inspection process to allow consumers to pre-inspect their vehicle in order to streamline the pickup process. We 
ended 2022 with a consumer NPS of 88 for sellers who completed a transaction.

Marketing and Brand 

Consumer Marketing

CarGurus continues to be the most visited online automotive marketplace in the United States, with more than 77.7 million and 
29.1 million average monthly sessions and unique users, respectively in 2022. We have built our engaged audience on the strength of 
our user experience, leveraging the power of technology and data to bring trust and transparency to the automotive platform. Our intuitive 
search experience, combined with the largest inventory of any major U.S. online automotive marketplace and relevant content, updates, 
and transaction-enabled tools, provide unparalleled transparency and decision-support to consumers during their car search to help them 
shop, buy, finance and sell with confidence and ease. The strength of our consumer experience is one of our most powerful marketing 
tools, with 95% of sellers stating they would recommend CarGurus to a friend and 90% of sellers stating they would recommend starting 
their purchase online with CarGurus. CarGurus also attracts free website traffic from high-intent car shoppers through search engines. 

A key pillar of our consumer marketing efforts is what we call algorithmic traffic acquisition. We employ a team of strategists, 
engineers and data scientists that optimizes our user acquisition through search engine performance marketing, social media, and other 
digital marketing channels and has tested over one billion keywords on various search engines as well as sophisticated, personalized re-
marketing, to nurture high-intent consumers interested in auto-shopping. We continuously integrate new efficient channels and advance 
the sophistication of our data-driven algorithmic traffic acquisition, with an ongoing focus on increasingly value-driven campaigns that 
produce  high  return  on  advertising  spend.  We  believe  our  expertise  in  this  area  constitutes  a  competitive  advantage  over  less 
sophisticated competitors and those who outsource these capabilities. 

In parallel with our sophisticated paid and organic traffic acquisition efforts, we invest significant resources in optimizing our site 
experience and retention marketing efforts; this includes email and app notifications, to help consumers find the right car for them, 
connect with a dealer to make a purchase or sell their car online. Rigorous conversion rate optimization efforts help increase the ROI on 
our advertising spend. Our increasing focus on merchandising that drives more shoppers to connect with dealers with high subscription 
expansion  opportunity  is  intended  to  create  a  virtuous  cycle  of  improved  monetization  that  allows  for  reinvestment  in  further 
improvements to our consumer experience. 

We augment our performance marketing, conversion rate optimization and retention marketing efforts with brand building efforts. 
Our brand marketing efforts are primarily comprised of (i) investments in media, including television, online video and digital social, 
(ii) expressing our unique brand value proposition throughout our core site experience, app and organic social channels, and (iii) an 
always on public relations program that allows us to gain significant, high credibility earned media coverage. Despite a shorter tenure, 
lower investment in brand marketing than our primary competitors, and a hyper competitive industry, we have grown and maintained 
our brand awareness since launching brand marketing in 2017. We believe that we are well positioned to continue to strengthen our 
brand by continuing to invest in brand-building efforts and refining the articulation of our unique value proposition. As we continue to 
drive brand awareness and consideration, we see significant opportunity to drive reach with new consumers leveraging new channels 
and tactics, and a deeper understanding of and preference for our brand, further accelerating the strong consumer engagement and word 
of mouth benefits we already enjoy.

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Dealer Marketing

The primary goals of our dealer marketing initiatives are to acquire dealers not yet in our marketplace, convert non-paying dealers 
into paying dealers, retain our existing paying dealers, and increase product adoption and usage from our paying dealers. Our dealer 
marketing efforts aim to:

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Educate Dealers on the End-to-End Inventory Solutions We Offer, the Quality of Our Audience and Products, and Attractive 
ROI. We educate dealers on the increased breadth of solutions we offer, including wholesale buying and selling of inventory, 
marketing  via  our  core  Listings  products  and  other  tools,  and  our  growing  suite  of  retailing  solutions.  We  promote  the 
quality  of  our  audience  by  touting  our  industry-leading  audience,  our  strong  user  engagement,  and  the  large  number  of 
connections that we facilitate through our marketplace. We also highlight to dealers how unique features of our platform, 
such as our consumer financing features and proprietary IMV analytics, yield consumers that we believe are more informed 
and better prepared to purchase at the dealership, which can lead to a higher ROI for the dealers’ marketing spend.

Provide Thought Leadership that Educates Dealers on Industry Trends.  We generate content on market trends and best 
practices in digital advertising that is shared through webinars, dealer forums, dealer advisory councils, our websites, and 
our participation in industry conferences and events. From time to time, we also host thought leadership events in local 
markets to continue to share our insights and help build our brand among dealerships. Since the height of the COVID-19 
pandemic, we have also helped address their ever changing challenges by sharing the latest research and data-driven insights 
on how shopper behavior continues to evolve. 

Provide  Best  Practices  to  Assist  Dealers  in  Becoming  More  Successful.    We  provide  ongoing  communications  through 
email,  webinars,  white  papers,  testimonials,  and  videos,  which  show  dealers  how  to  use  our  products  to  position  their 
inventory for success on our platform and beyond, as well as broader guidance on marketing, sales, operations, and other 
aspects of running a more profitable dealership. We maintain consistent communication with dealers via email, events and 
our Dealer Dashboard to ensure awareness of account performance and recent product updates, and we empower our sales 
and account management teams with resources to directly provide education and assistance to our dealer partners. 

Drive  Product  Engagement.    We  use  our  email  marketing  capabilities  and  other  marketing  channels  to  drive  dealer 
engagement with our products and platforms. This can include automated, personalized marketing about how dealers can 
improve vehicle pricing and merchandising by using the tools in our dashboard, performance insights around the leads and 
connections they are receiving, and prompts to respond to reviews and manage their reputation. We also monitor dealer 
feedback  on  our  products  through  surveys  and  product  engagement  to  assess  areas  for  further  development  or  dealer 
education.

Competition

We face competition to attract consumers and paying dealers to our marketplaces and services and to attract advertisers to purchase 
our advertising products and services. Our competitors offer various marketplaces, products, and services that compete with us. Some 
of these competitors include:

•

•

•

•

•

•

•

•

major U.S. online automotive marketplaces: AutoTrader.com, Cars.com and TrueCar.com;

other U.S. automotive websites, such as Edmunds.com, KBB.com and Carfax.com;

online automotive marketplaces and websites in our international markets;

online dealerships, such as Carvana.com and Vroom.com;

sites operated by individual automobile dealers;

internet search engines;

social media marketplaces;

peer-to-peer marketplaces, such as Craigslist.com; and

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•

vehicle auction companies, including digital wholesale platforms: ACVauctions.com, Karglobal.com and E.inc.

Competition for Consumers and Dealers

We compete for consumer visits with other online automotive marketplaces, free listing services, general search engines, online 
dealerships and dealers’ websites. We compete for consumers primarily on the basis of the quality of the consumer experience and the 
breadth of offerings that we are able to provide. We believe we compete favorably on user experience due to the number of our vehicle 
listings, the transparency of the information we provide on cars, prices, and dealers, the intuitive nature of our user interface, and our 
mobile user experience, among other factors.

We  compete  for  dealers’  marketing  spend  with  offline  customer  acquisition  channels,  other  online  automotive  marketplaces, 
dealers’ own customer acquisition efforts on search engines and social media marketplaces, and other internet sites, online dealerships 
and vehicle auction companies that attract consumers and dealers searching for vehicles, as applicable. We compete primarily on the 
basis of the ROI that our marketplace offers and the synergies provided by the combination of our foundational listings business with 
digital wholesale and digital retail offerings. We believe we compete favorably due to our large user audience, high user engagement, 
and the volume and quality of connections we provide to well-informed consumers, which results in an attractive ROI for dealers.

Competition for Advertisers

We compete for a share of advertisers’ total marketing budgets against media sites, websites dedicated to helping consumers shop 
for cars, major internet portals, search engines, and social media sites, among others. We also compete for a share of advertisers’ overall 
marketing budgets with traditional media, such as television, radio, magazines, newspapers, automotive publications, billboards, and 
other offline advertising channels. We compete for advertising spend based on the marketing ROI that our marketplace provides. We 
believe we compete favorably due to our large user audience size, high user engagement, and the effectiveness and relevance of our 
advertising products.

Seasonality 

Across the retail automotive industry, consumer purchases are typically greatest in the first three quarters of each year, due in part 
to the introduction of new vehicle models from manufacturers and the seasonal nature of consumer spending. Additionally, the volume 
of wholesale vehicle sales can fluctuate from quarter to quarter caused by several factors, including the timing of used vehicles available 
for sale from selling customers, the seasonality of the retail market for used vehicles and/or inventory challenges in the automotive 
industry, which affect the demand side of the wholesale industry. Macroeconomic conditions, such as slower growth or recession, higher 
interest rates, high unemployment, consumer confidence in the economy, consumer debt levels, the ongoing military conflict between 
Russia and Ukraine, foreign currency exchange rate fluctuations and other matters that influence consumer spending and preferences, 
can  also  impact  the  volume  of  wholesale  vehicle  sales,  as  was  evidenced  by  the  global  semiconductor  chip  shortage.  The  Digital 
Wholesale segment operating results have reflected the general seasonality of the wholesale vehicle sales market and macroeconomic 
conditions of the automotive industry. The U.S. Marketplace segment operating results have reflected the macroeconomic conditions of 
the automotive industry. However, to date, the U.S. Marketplace segment operating results have not been materially impacted by the 
general seasonality of the automotive industry. This could possibly change once our business and markets mature.

Sales

Our sales team is responsible for bringing dealers onto our marketplace, converting non-paying dealers to paid subscriptions and 
increasing dealer participation in new products that CarGurus is bringing to market. We have built an efficient sales and service team of 
approximately 320 employees worldwide who sell our marketplace products to franchise and independent dealers. We have built a field 
sales team that works with strategic franchise and national dealership groups in large metropolitan areas in the U.S., Canada, and the 
U.K. In addition, we have advertising sales employees based in the U.S. and Canada.

We have a comprehensive dealer account management process to assist dealers in becoming successful in our marketplace. We 
assign an Account Manager to paying Listings dealers to develop strong relationships and customer satisfaction. The designated Account 
Manager spends time educating dealers at every stage of their lifecycle as a paying customer. They advise dealers on a range of topics, 
including how to effectively use their CarGurus products and merchandise their inventory, track sales, measure ROI for their marketing 
spend and identify ways to grow their profits. We believe our active communication with our dealers fosters customer satisfaction and 
increases customer retention.

CarOffer  also  has  a  team  of  approximately  149  sales  and  service  employees  based  in  Texas,  which  is  dedicated  to  driving 

transactions for the business as well as enrolling new dealers on the CarOffer platform.

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People and Talent

Our  investment  in  our  greatest  asset  –  our  people  –  is  integral  to  our  core  values,  evidenced  by  our  inclusion  of  employee 
engagement and cultural efforts as components of our 2022 strategic and organizational initiatives. Our Board of Directors oversees our 
people and talent efforts and views building our culture – from employee development and retention to diversity, equity, inclusion and 
belonging initiatives – as key to driving long-term value for our business and helping mitigate risks.

As of December 31, 2022, we had 1,403 full-time employees, 87 of whom were based outside the United States and 348 of whom 
were  employed  through  CarOffer.  None  of  our  employees  are  represented  by  a  labor  union  or  covered  by  a  collective  bargaining 
agreement.

Culture, Values and Standards

Our company culture has developed out of our data-driven and innovative approach to the automotive market. We leverage data 
to drive innovation across all facets of our business and continuously optimize our products and processes to serve our consumers, 
dealers, advertisers, and partners. Our approach emphasizes original thought, impact, and collaboration across our organization, and we 
recognize and award employees who drive positive results across these constituencies. We invest in creating a work environment that 
facilitates partnership among our employees and promotes diversity, equity, inclusion and belonging. In that spirit, we have identified 
our core values as follows:

• We are pioneering. From the beginning, we set out to radically change how people buy and sell cars. We tackle difficult 

problems head on. We are curious. We are risk takers. We embrace change even if it’s uncomfortable.

• We  are  transparent.  We  believe  transparency  is  the  foundation  of  trust  and  enables  better  decision  making.  We 
communicate clearly and honestly. We deliver unbiased guidance. Our products, services and company culture are built on 
these principles.

• We are data-driven. We rely on data, not hunches, to make decisions. We listen to our instincts but we validate through 
rapid testing, learning and optimizing. We translate complex data into actionable insights for our users, our customers and 
our people. 

• We are collaborative. We celebrate our individual strengths and perspectives but know that our success requires teamwork. 

We partner, we listen and we leverage feedback from each other, our users and our customers.

• We move quickly. We believe there’s power in speed. We iterate quickly and often, continuously improving as we go. We 

are not afraid to break things. If we fail, we do it fast, learn from it and move on. 

• We have integrity. We act responsibly and consider the impact of our actions on each other, our partners and the world 
around  us.  We  believe  empathy,  respect  and  fairness  are  essential.  We  set  high  ethical  standards  and  expect  principled 
leadership from our people. 

Diversity, Equity, Inclusion and Belonging and Equal Employment Policy

We are an equal opportunity employer and strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. 
With support from our Diversity, Equity, Inclusion and Belonging Advisory Team, we seek to foster diversity, equity, inclusion and 
belonging, and to build a workplace where everyone can thrive. Our commitment to these efforts helps us attract and retain the best 
talent, enables employees to realize their full potential and drives high performance through innovation and collaboration. In 2022, based 
on data from U.S. CarGurus employees who chose to self-identify (87.3%), we increased representation among women and non-binary 
employees (35.1% to 37.4%) and traditionally marginalized racial/ethnic groups (30.1% to 34.4%) within our U.S. workforce. We also 
saw  year-over-year  increases  in  the  U.S.  among  women  and  non-binary  employees  in  technical  (25.9%  to  26.2%)  and  among 
traditionally marginalized racial/ethnic groups in technical roles (45.7% to 49.4%) and management-level roles (19.4% to 21.6%).

15

Compensation and Benefits

The success of our business is fundamentally connected to the well-being of our people. Accordingly, we provide our eligible 
employees with competitive wages and access to flexible and convenient medical programs intended to meet their needs and the needs 
of  their  families.  In  addition  to  standard  medical  coverage,  we  offer  the  following  benefits  to  our  U.S.  employees  (availability 
internationally varies): dental and vision coverage, health savings and flexible spending accounts, paid time off, flexible hybrid work 
schedules or remote work on a case-by-case basis, employee assistance programs, short term and long-term disability insurance and 
term life insurance, as well as company paid access to certain wellness and family care resources.

Employee Engagement

Each year, we conduct an employee engagement survey to help our management team gain insight into and gauge employees’ 
feelings, attitudes, and behaviors around working at CarGurus. Our latest survey, completed in September 2022, had a participation rate 
of approximately 90% of our eligible employees worldwide. The survey results indicated that we excelled in areas like manager empathy 
and support, as well as key indicators of belonging – including fairly considering each other's ideas and feeling respected as a member 
of our community. Based on employee feedback, we also identified several company-wide opportunity areas to improve engagement 
and drive long-term success. Our culture and commitment to building a workplace where we can all thrive has been recognized externally 
with the following awards: Built In Boston’s “Best Places to Work” in 2019, 2020, 2021, 2022 and 2023; Boston Business Journal’s 
“Best Places to Work” in 2015, 2016, 2017, 2018, 2019, 2021, and 2022; Boston Globe’s “Top Place to Work” in 2014, 2015, 2016, 
2018, and 2022; and multiple awards from Comparably including “Best Perks & Benefits” in 2021 and 2022, “Best Work-Life Balance” 
in 2021 and 2022, and "Best Company Culture” in 2022.

Training and Development

Our people and talent strategy is essential for our ability to continue to develop and market innovative products and customer 
solutions. We continually invest in our employees’ career growth and provide our team with a wide range of development opportunities, 
including mandatory quarterly compliance training courses as well as one-on-one, virtual, social and self-directed learning, mentoring, 
coaching, and external development. In 2022, nearly 100% of our employees participated in learning and development activities.

Technology and Product Development

We are a technology company focused on innovative, actionable data analysis. We design our mobile and web products to create 
a transparent experience for both consumers and dealers. We believe in rapid development, release frequent updates and have internal 
tools and automation that allow us to efficiently evolve our products. Our software is built using a combination of internally developed 
software, third-party software and services, and open source software.

Our Search Technology

Our search and ranking technology is served by a proprietary in-memory search index solution that is scalable, fast, and extensible. 
We have highly flexible interfaces that allow dealers to automatically add their inventory to our index, enabling us to quickly integrate 
hundreds of inventory sources with minimal effort and easily support inventory growth.

Our Mobile Technology

We have designed our marketplace to appeal to mobile users by developing our products with a mobile-first mindset. All of our 
search results pages use a single-page application type approach to eliminate page reloads and improve responsiveness. We also use 
techniques to load content onto a user’s mobile device more efficiently.

Our Integrations

We make available several application program interfaces and web widgets that integrate with customer relationship management 
and inventory management solutions, among other platforms. These integrations allow dealers to incorporate designated data and tools 
into the fabric of their marketing and customer engagement strategies. For example, our Deal Rating Badges are used on dealer websites, 
which show our Deal Rating for cars that have been rated as a Great Deal, Good Deal, or Fair Deal. Our Deal Rating serves as trusted, 
third-party validation on dealer websites.

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Infrastructure

Our development servers and U.S. and Canadian websites are hosted at a third-party data centers in the U.S. near Dallas, Texas, 
as well as through third-party cloud services in the U.S. Our European websites are hosted on third-party cloud computing services near 
each of London, England and Dublin, Ireland. We use third-party content distribution networks to cache and serve many portions of our 
sites at locations across the globe. We monitor and test at the application, host, network, and full site levels to maintain availability and 
promote performance. We use third-party cloud computing services for many data processing jobs and backup/recovery services.

Intellectual Property

We protect our intellectual property through a combination of patents, copyrights, trademarks, service marks, domain names, trade 

secret protections, confidentiality procedures, and contractual restrictions.

We  have  one  issued  U.S.  patent  with  an  expiration  date  of  May  2034,  one  pending  U.S.  patent  application,  and  two  pending 
international patent applications. These applications cover proprietary technology that relates to various functionalities on our platform, 
generally in connection with pricing, ranking and detecting fraud in online listings. We intend to pursue additional patent protection to 
the extent we believe it would be beneficial to our competitive position.

We have a number of registered and unregistered trademarks, including “CarGurus,” the CarGurus logo, the CG logo, and related 
marks, which we have registered as trademarks in the U.S. and certain other jurisdictions. We pursue additional trademark registrations 
to the extent we believe doing so would be beneficial to our competitive position. Additionally, CarOffer has a number of registered and 
unregistered trademarks, including “CarOffer” and the CarOffer logo, and related marks, which CarOffer has registered as trademarks 
in the U.S. CarOffer pursues additional trademark registrations to the extent it believes doing so would be beneficial to its competitive 
position. Our and CarOffer’s registered trademarks remain enforceable in the countries in which they are registered for as long as we 
and CarOffer, as applicable, continue to use the marks, and pay the fees to maintain the registrations, in those countries.

We are the registered holder of several domestic and international domain names that include “CarGurus” and variations of our 

trade names.

In  addition  to  the  protection  provided  by  our  intellectual  property  rights,  we  enter  into  confidentiality  and  proprietary  rights 
agreements  with  our  employees  and  relevant  consultants,  contractors,  and  business  partners.  We  control  the  use  of  our  proprietary 
technology  and  intellectual  property  through  provisions  in  contracts  with  our  customers  and  partners  and  our  general  and  product-
specific terms of use on our websites.

Regulatory

Various  aspects  of  our  business  are,  may  become,  or  may  be  viewed  by  regulators  from  time  to  time  as  subject,  directly  or 
indirectly, to U.S. federal, state, local and foreign laws and regulations. In particular, the advertising and sale of new or used motor 
vehicles is highly regulated by the states and jurisdictions in which we do business. Although we do not sell motor vehicles and we 
believe that vehicle listings on our sites are not themselves advertisements, regulatory authorities or third parties could take the position 
that some of the laws or regulations applicable to dealers or to the manner in which motor vehicles are advertised and sold generally are 
directly applicable to our business. These advertising laws and regulations, which often originated decades before the emergence of the 
internet,  are  frequently  subject  to  multiple  interpretations,  are  not  uniform  across  jurisdictions,  sometimes  impose  inconsistent 
requirements with respect to new or used motor vehicles, and the manner in which they should be applied to our business model is not 
always clear. Regulators or other third parties could take, and on some occasions have taken, the position that our marketplace or related 
products violate applicable brokering, birddog, consumer protection, or advertising laws or regulations.

Our wholesale operations through CarOffer are regulated by the states in which we operate and by the U.S. federal government. 
These activities may also be subject to state and local licensing requirements. Additionally, we may be subject to regulation by individual 
state dealer licensing authorities and state consumer protection agencies.

In order to operate in this regulated environment, we develop our products and services with a view toward appropriately managing 
the risk that our regulatory compliance, or the regulatory compliance of the dealers whose inventory is listed on our websites, could be 
challenged.

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We consider applicable advertising and consumer protection laws and regulations in designing our products and services. With 
respect  to  paid  advertising,  other  than  Featured  Listings,  Featured  Priority  Listings  and  products  marketed  under  our  RPM  digital 
advertising suite, we believe that most of the content displayed on the websites we operate does not constitute paid advertising for the 
sale of motor vehicles. Nevertheless, we endeavor to design our website content in a manner that would comply with relevant advertising 
regulations and consumer protection laws if, and to the extent that, the content is considered to be vehicle sales advertising.

Our websites and mobile applications enable us, dealers, and users to send and receive text messages and other mobile phone 
communications,  which  requires  us  to  comply  with  the  Telephone  Consumer  Protection  Act,  or  TCPA,  in  the  U.S.  The  TCPA,  as 
interpreted and implemented by the Federal Communications Commission, or the FCC, and federal and state courts, imposes significant 
restrictions on utilization of telephone calls and text messages to residential and mobile telephone numbers as a means of communication, 
particularly when the prior express consent of the person being contacted has not been obtained.

In addition, we are subject to numerous federal, national, state, and local laws and regulations in the United States and around the 
world regarding privacy and the collection, processing, storage, sharing, disclosure, use, cross-border transfer, and protection of personal 
information and other data. While the scope of these laws and regulations is changing and remains subject to differing interpretations, 
we seek to comply with industry standards and all applicable laws, policies, legal obligations, and industry codes of conduct relating to 
privacy and data protection. We are also subject to the terms of our privacy policies and privacy-related obligations to third parties.

Corporate Information

We were originally organized on November 10, 2005 as a Massachusetts limited liability company under the name “Nimalex 
LLC.” Effective July 15, 2006, we changed our name to “CarGurus LLC.” On June 26, 2015, we converted from a Delaware limited 
liability company into a Delaware corporation and changed our name to “CarGurus, Inc.”

Our principal executive offices are located at 2 Canal Park, 4th Floor, Cambridge, Massachusetts 02141, and our telephone number 

is (617) 354-0068. Our U.S. website is www.cargurus.com.

CarGurus, the CarGurus logo, and other trademarks or service marks of CarGurus appearing in this Annual Report on Form 10-
K are the property of CarGurus, Inc. Trade names, trademarks, and service marks of other companies appearing in this Annual Report 
on Form 10-K are the property of their respective holders. We have omitted the ® and ™ designations, as applicable, for the trademarks 
used in this Annual Report on Form 10-K.

Additional Information

The  following  filings  are  available  on  our  investor  relations  website  after  we  file  them  with  the  Securities  and  Exchange 
Commission,  or  the  SEC:  Annual  Reports  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  Proxy 
Statements for our annual meetings of stockholders and any amendments to those reports or statements. These filings are also available 
for download free of charge on our investor relations website. Our investor relations website is located at http://investors.cargurus.com.

We webcast our earnings calls and certain events that we participate in or host with members of the investment community on our 
investor  relations  website.  Additionally,  we  provide  news  and  announcements  regarding  our  financial  performance,  including  SEC 
filings, investor events, press and earnings releases, on our investor relations website. Corporate governance information, including our 
policies concerning business conduct and ethics, is also available on our investor relations website under the heading “Governance.” No 
content from any of our websites is intended to be incorporated by reference into this Annual Report on Form 10-K or in any other 
report or document we file with the SEC, and any reference to our websites is intended to be an inactive textual reference only.

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Item 1A. Risk Factors.

Investing in our Class A common stock involves a high degree of risk. You should carefully consider the risks and uncertainties described 
below, together with all of the other information contained in this Annual Report on Form 10-K, including “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations” and our audited consolidated financial statements and related notes, 
before evaluating our business. Our business, financial condition, operating results, cash flow, and prospects could be materially and 
adversely affected by any of these risks or uncertainties. In that event, the trading price of our Class A common stock could decline. See 
“Special Note Regarding Forward-Looking Statements.”

Risks Related to Our Business and Industry 

Our  business  is  substantially  dependent  on  our  relationships  with  dealers.  If  a  significant  number  of  dealers  terminate  their 
subscription agreements with us, and/or dealer closures or consolidations occur that reduce demand for our products, our business 
and financial results would be materially and adversely affected.

A significant source of our revenue consists of subscription fees paid to us by dealers for access to enhanced features on our 
automotive marketplaces. Our subscription agreements with dealers generally may be terminated by us with 30 days’ notice and by 
dealers with 30 days’ notice prior to the commencement of the applicable renewal term. The majority of our contracts with dealers 
currently  provide  for  one-month  committed  terms  and  do  not  contain  contractual  obligations  requiring  a  dealer  to  maintain  its 
relationship  with  us  beyond  the  committed  term.  A  dealer  may  be  influenced  by  several  factors  to  cancel  its  subscription  with  us, 
including national and regional dealership associations, national and local regulators, automotive manufacturers, consumer groups, and 
consolidated  dealer  groups.  If  any  of  these  influential  groups  indicate  that  dealers  should  not  enter  into  or  maintain  subscription 
agreements with us, dealers could share this belief and we may lose a number of our paying dealers. If a significant number of our 
paying dealers terminate their subscriptions with us, our business and financial results would be materially and adversely affected.

Additionally, in the past, the number of United States dealers has declined due to dealership closures and consolidations as a result 
of industry dynamics and macroeconomic issues. When dealers consolidate, the services they previously purchased separately are often 
purchased by the combined entity in a lesser quantity or for a lower aggregate price than before, leading to volume compression and 
loss  of  revenue.  Further  dealership  consolidations  or  closures  could  reduce  the  aggregate  demand  for  our  products  and  services.  If 
dealership closures and consolidations occur in the future, our business and financial results could be materially and adversely affected.

If we fail to maintain or increase the number of dealers that pay subscription fees to us, or fail to maintain or increase the fees paid 
to us for subscriptions, our business and financial results would be materially and adversely affected.

As a result of the COVID-19 pandemic, many paying dealers canceled their subscriptions with us (including, in some cases, with 
our permission prior to the end of the applicable contract term and notice period), and it is possible that such dealers will not re-subscribe 
and that additional dealers will cancel their subscriptions in the future for a variety of reasons, including as a result of the continuing 
effects of the COVID-19 pandemic and other macroeconomic issues, such as increased interest rates and other matters that influence 
consumer spending. If paying dealers do not receive the volume of consumer connections that they expect during their subscription 
period, do not experience the level of car sales they expect from those connections, or fail to attribute consumer connections or sales to 
our platform, they may terminate their subscriptions prior to the commencement of the applicable renewal term. If we fail to maintain 
or expand our base of paying dealers or fail to maintain or increase the level of fees that we receive from them, our business and financial 
results would be materially and adversely affected.

We allow dealers to list their inventory in CarGurus' marketplaces for free; however, we impose certain limitations on such free 
listings. In the future, we may decide to impose additional restrictions on Restricted Listings or modify the services available to non-
paying dealers. These changes to our Restricted Listings product may result in less inventory being displayed to consumers, which may 
impair our efforts to attract consumers, and cause paying and non-paying dealers to receive fewer leads and connections, which may 
make it more difficult for us to convert non-paying dealers to paying dealers or maintain or expand our base of paying dealers. If dealers 
do  not  subscribe  to  our  paid  offerings  at  the  rates  we  expect,  our  business  and  financial  results  would  be  materially  and  adversely 
affected.

Our business is subject to risks related to the larger automotive industry ecosystem, which could have a material adverse effect on 
our business, revenue, results of operations, and financial condition. 

Decreases in consumer demand could adversely affect the market for automobile purchases and, as a result, reduce the number of 
consumers using our platform. Consumer purchases of new and used automobiles generally decline during recessionary periods and 
other periods in which disposable income is adversely affected. Purchases of new and used automobiles are typically discretionary for 
consumers and have been, and may continue to be, affected by negative trends in the economy, including: the ongoing effects of the 
COVID-19 pandemic, the cost of energy and gasoline; the availability and cost of credit; increased interest rates; reductions in business 
and consumer confidence; stock market volatility; and increased unemployment.

Further, in recent years the market for motor vehicles has experienced rapid changes in technology and consumer demands. Self-
driving  technology,  ride  sharing,  transportation  networks,  and  other  fundamental  changes  in  transportation  could  impact  consumer 

19

demand for the purchase of automobiles. A reduction in the number of automobiles purchased by consumers could adversely affect 
dealers and car manufacturers and lead to a reduction in other spending by these groups, including targeted incentive programs.

In addition, our business has been and may continue to be negatively affected by challenges to the larger automotive industry 
ecosystem, including global supply chain challenges, the effects of the global semiconductor chip shortage, changes to trade policies, 
including tariff rates and customs duties, trade relations between the United States and China and other macroeconomic issues, including 
the ongoing effects of the COVID-19 pandemic and increased interest rates. Increasing global inflation rates have spurred a cycle of 
monetary policy tightening, including through central bank increases to key short-term lending rates. Both the availability and cost of 
credit are factors affecting consumer confidence, which is a critical driver of vehicle sales for our consumers and dealers. Additionally, 
vehicle affordability for our consumers is becoming more challenging due to a combination of factors, including elevated vehicle pricing 
resulting  from  inflationary  cost  increases  and  vehicle  production  constraints,  and  increasing  vehicle  finance  costs  due  to  increased 
interest rates. These factors could have a material adverse effect on our business, revenue, results of operations, and financial condition.

If the CarOffer business and/or our combined offerings do not continue to grow, our revenue and business would be significantly 
harmed.

A significant amount of our revenue is now derived from the wholesale sale of automobiles and IMCO. Continued achievement 
of our transaction synergies and our ability to continue to grow the CarOffer business and the revenue associated with it depends on a 
number of factors, including, but not limited to, our ability to continue to: expand the number of dealers engaging on the CarOffer 
platform; retain existing customers and increase the share of wholesale transactions which they complete on the CarOffer platform; 
attract prospective customers who have historically purchased or sold vehicles through physical auctions and may choose not to transact 
online; and successfully compete with competitors, including other online vehicle auction companies and large, national offline vehicle 
auction  companies  that  are  expanding  into  the  online  channel  and  have  launched  online  auctions  in  connection  with  their  physical 
auctions. Additionally, our ability to continue to grow IMCO and the revenue associated with it also depends on a number of factors, 
including, but not limited to, our ability to continue to: effectively scale and market IMCO; attract prospective consumers to sell their 
vehicles online through IMCO; and successfully compete with competitors, including online dealerships. If our anticipated transaction 
synergies do not fully materialize, or the CarOffer business and/or IMCO fail to continue to grow at the rate we expect, our revenue and 
business would be significantly harmed.

Industry conditions such as a significant change in retail vehicle prices or a decline in the used vehicle inventory supply coming 
to the wholesale market could also adversely impact CarOffer’s business and growth. For example, if retail prices for used vehicles rise 
relative to retail prices for new vehicles, it could make buying a new vehicle more attractive to consumers than buying a used vehicle, 
which could result in reduced used vehicle wholesale sales on the CarOffer platform. Used vehicle dealers may also decide to retail 
more of their vehicles on their own, which could adversely impact the volume of vehicles offered for sale on the CarOffer platform. We 
also face inventory risk in connection with vehicles acquired by CarOffer via arbitration, including the risk of inventory obsolescence, 
a decline in values, and significant inventory write-downs or write-offs. Such inventory risk would be higher if arbitrations increase, 
which is more likely to occur in connection with declining wholesale market conditions.

Furthermore, activity on the CarOffer platform has in the past fluctuated, and may again in the future fluctuate, from period to 
period based on macroeconomic conditions and changing demand requirements, which could adversely impact our revenue, results of 
operations, and financial condition for such period(s). Macroeconomic issues, including increased interest rates and lower consumer 
confidence, could also adversely impact dealer demand for sourcing inventory and therefore lead to a reduction in the number of vehicle 
wholesale sales on the CarOffer platform and/or transacted via IMCO, which would adversely impact CarOffer’s business and financial 
results. Additionally, inventory challenges in the automotive industry, including for reasons attributable to the COVID-19 pandemic, 
have contributed and could continue to contribute to a decrease in the supply of vehicles coming to the wholesale market and reduce the 
number of vehicles sold on the CarOffer platform and/or transacted via IMCO. An inability by CarOffer to retain customers and/or 
increase or find alternative sources of vehicle supply would adversely impact our revenue and business. 

If dealers or other advertisers reduce their spending with us, our advertising revenue and business would be harmed.

A portion of our revenue is derived from advertising revenues generated primarily through short-term advertising sales, including 
on-site advertising and audience targeting services, to dealers, auto manufacturers, and other auto-related brand advertisers. We compete 
for this advertising revenue with other online automotive marketplaces and with television, print media, and other traditional advertising 
channels. Our ability to attract and retain advertisers and to generate advertising revenue depends on a number of factors, including our 
ability to: increase the number of consumers using our marketplaces; compete effectively for advertising spending with other online 
automotive marketplaces; continue to develop our advertising products; keep pace with changes in technology and the practices and 
offerings of our competitors; and offer an attractive ROI to our advertisers for their advertising spend with us.

As a result of the effects of the COVID-19 pandemic, some advertisers canceled or reduced their advertising with us and it is 
possible that advertising customers will cancel or reduce their advertising with us in the future for a variety of reasons, including the 
effects of the COVID-19 pandemic and other macroeconomic issues, such as increased interest rates and other matters that influence 
consumer spending. In addition, the year-over-year decline in the number of consumer visits to our sites as a result of the COVID-19 

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pandemic or otherwise resulted in the delivery of fewer impressions for our advertising customers than anticipated year-over-year for 
the year ended December 31, 2022, which has caused, and may continue to cause, an adverse impact on our advertising revenues. We 
may not succeed in capturing a greater share of our advertisers’ spending if we are unable to convince advertisers of the effectiveness 
or superiority of our advertising offerings as compared to alternative channels. If current advertisers reduce their advertising spending 
with us and we are unable to replace such reduced advertising spending, our advertising revenue and business and financial results 
would be harmed.

If we are unable to provide a compelling experience to consumers on our platform, connections between consumers and dealers 
using our marketplaces may decline and our business and financial results would be materially and adversely affected.

If  we  fail  to  continue  to  provide  a  compelling  vehicle  search  experience  to  consumers,  the  number  of  connections  between 
consumers and dealers through our marketplaces could decline, which in turn could lead dealers to suspend listing their inventory in our 
marketplaces,  cancel  their  subscriptions,  or  reduce  their  spending  with  us.  If  dealers  pause  or  cancel  listing  their  inventory  in  our 
marketplaces, we may not be able to attract a large consumer audience, which may cause other dealers to pause or cancel their use of 
our  marketplaces.  This  reduction  in  the  number  of  dealers  using  our  marketplaces  would  likely  materially  and  adversely  affect  our 
marketplaces and our business and financial results. We believe that our ability to provide a compelling vehicle search experience, both 
on  desktop  computers  and  through  mobile  devices,  is  subject  to  a  number  of  factors,  including  our  ability  to:  maintain  attractive 
marketplaces for consumers and dealers; continue to innovate and introduce products for our marketplaces; launch new products that 
are effective and have a high degree of consumer engagement; display a wide variety of automobile inventory to attract more consumers 
to our websites; provide mobile applications that engage consumers; maintain the compatibility of our mobile applications with operating 
systems, such as iOS and Android, and with popular mobile devices running such operating systems; and access and analyze a sufficient 
amount of data to enable us to provide relevant information to consumers, including pricing information and accurate vehicle details.

Any inability by us to develop new products, or achieve widespread consumer and dealer adoption of those products, could negatively 
impact our business and financial results.

Our  success  depends  on  our  continued  innovation  to  provide  products  that  make  our  marketplaces,  websites,  and  mobile 
applications useful for consumers and dealers or that otherwise provide value to consumers and dealers. For example, during 2022 we 
scaled IMCO in furtherance of our evolution to a transaction-enabled platform. We also continue to develop digital retail offerings, 
including those that expand a dealer’s geographic footprint and others that bring additional elements of the car buying experience online 
through our websites. A failure by us to capture the benefits that we expect from our rollout of IMCO and these digital retail investments 
could have an adverse effect on our business and financial results. 

We also anticipate that over time our investments in our current products may become less productive and the growth of our 
revenue will require more focus on developing new products. These new products must be widely adopted by consumers and dealers in 
order  for  us  to  continue  to  attract  consumers  to  our  marketplaces  and  dealers  to  our  products  and  services.  Accordingly,  we  must 
continually invest resources in product, technology, and development to improve the attractiveness of our marketplaces. Our ability to 
engage in these activities may decline as a result of macroeconomic effects and any cost-savings initiatives on our business. These 
product, technology, and development expenses may include costs of hiring additional personnel and retaining our current employees, 
engaging  third-party  service  providers  and  conducting  other  research  and  development  activities.  There  can  be  no  assurance  that 
innovations to our products like IMCO, or the development of future products, will increase consumer or dealer engagement, achieve 
market  acceptance,  create  additional  revenue  or  become  profitable.  In  addition,  revenue  relating  to  new  products  is  typically 
unpredictable and our new products may have lower gross margins, lower retention rates, and higher marketing and sales costs than our 
existing products. We are likely to continue to modify our pricing models for both existing and new products so that our prices for our 
offerings reflect the value those offerings are providing to consumers and dealers. Our pricing models may not effectively reflect the 
value of products to dealers, and, if we are unable to provide marketplaces and products that consumers and dealers want to use, they 
may reduce or cease the use of our marketplaces and products. Without innovative marketplaces and related products, we may be unable 
to attract additional, unique consumers or retain current consumers, which could affect the number of dealers that become paying dealers 
and the number of advertisers that want to advertise in our marketplaces, as well as the amounts that they are willing to pay for our 
products, which could, in turn, negatively impact our business and financial results.

We rely on internet search engines to drive traffic to our websites, and if we fail to appear prominently in the search results, our 
traffic would decline and our business would be adversely affected.

We rely, in part, on internet search engines such as Google, Bing, and Yahoo! to drive traffic to our websites. The number of 
consumers we attract to our marketplaces from search engines is due in part to how and where our websites rank in unpaid search results. 
These rankings can be affected by a number of factors, many of which are not under our direct control and may change frequently. For 
example, when a consumer searches for a vehicle in an internet search engine, we rely on a high organic search ranking of our webpages 
to refer the consumer to our websites. Our competitors’ internet search engine optimization efforts may result in their websites receiving 
higher search result rankings than ours, or internet search engines could change their methodologies and/or introduce competing products 
in a way that would adversely affect our search result rankings. If internet search engines modify their methodologies in ways that are 
detrimental to us, as they have done from time to time, or if our efforts to improve our search engine optimization are unsuccessful or 

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less successful than our competitors’ efforts, our ability to attract a large consumer audience could diminish, traffic to our marketplaces 
could decline and the number of leads that we send to our dealers could be adversely impacted. Additionally, competing products from 
internet search engine providers, such as those that provide dealer and vehicle pricing and other information directly in search results, 
could also adversely impact traffic to our websites and the number of leads that we are able to send to our dealers. Our business would 
also  be  adversely  affected  if  internet  search  engine  providers  choose  to  align  with  our  competitors.  Reductions  in  our  own  search 
advertising spend or more aggressive spending by our competitors could also cause us to incur higher advertising costs and/or reduce 
our market visibility to prospective users. Our websites have experienced fluctuations in organic and paid search result rankings in the 
past, and we anticipate fluctuations in the future. Any reduction in the number of consumers directed to our websites through internet 
search engines could harm our business and operating results.

We may be unable to maintain or grow relationships with data providers, or may experience interruptions in the data they provide, 
which may create a less valuable or transparent shopping experience and negatively affect our business and operating results.

We obtain data from many third-party data providers, including inventory management systems, automotive website providers, 
customer  relationship  management  systems,  dealer  management  systems,  governmental  entities,  and  third-party  data  licensors.  Our 
business relies on our ability to obtain data for the benefit of consumers and dealers using our marketplaces. For example, our success 
in  each  market  is  dependent  in  part  upon  our  ability  to  obtain  and  maintain  inventory  data  and  other  vehicle  information  for  those 
markets. The loss or interruption of such inventory data or other vehicle information could decrease the number of consumers using our 
marketplaces.  We  could  experience  interruptions  in  our  data  access  for  a  number  of  reasons,  including  difficulties  in  renewing our 
agreements with data providers, changes to the software used by data providers, efforts by industry participants to restrict access to data, 
and  increased  fees  we  may  be  charged  by  data  providers.  Our  marketplaces  could  be  negatively  affected  if  any  current  provider 
terminates its relationship with us or our service from any provider is interrupted. If there is a material disruption in the data provided 
to us, the information that we provide to consumers and dealers using our marketplaces may be limited. In addition, the quality, accuracy, 
and timeliness of this information may suffer, which may lead to a less valuable and less transparent shopping experience for consumers 
using our marketplaces and could negatively affect our business and operating results.

The failure to build, maintain and protect our brands would harm our ability to attract a large consumer audience and to expand 
the use of our marketplaces by consumers and dealers.

While we are focused on building our brand recognition, maintaining and enhancing our brands will depend largely on the success 
of our efforts to maintain the trust of consumers and dealers and to deliver value to each consumer and dealer using our marketplaces. 
Our ability to protect our brands is also impacted by the success of our efforts to optimize our significant brand spend and overcome the 
intense competition in brand marketing across our industry, including competitors that may imitate our messaging. In addition, we have 
reduced our brand spend in comparison to our pre-COVID-19 pandemic levels, and it is possible that we may in the future decide to 
further suppress such spend depending on macroeconomic conditions. If consumers believe that we are not focused on providing them 
with a better automobile shopping experience, or if we fail to overcome brand marketing competition and maintain a differentiated value 
proposition in consumers’ minds, our reputation and the strength of our brands may be adversely affected.

Complaints or negative publicity about our business practices and culture, our management team and employees, our marketing 
and advertising campaigns, our compliance with applicable laws and regulations, the integrity of the data that we provide to consumers, 
data privacy and security issues, third party content and conduct on our websites and other aspects of our business, irrespective of their 
validity, could diminish consumers’ and dealers’ confidence and participation in our marketplaces and could adversely affect our brands. 
There can be no assurance that we will be able to maintain or enhance our brands, and failure to do so would harm our business growth 
prospects and operating results. 

Our recent, rapid growth is not indicative of our future growth, and our revenue growth rate in the future is uncertain, including 
due to potential macroeconomic effects.

Our  revenue  increased  to  $1,655.0  million  for  the  year  ended  December 31,  2022  from  $951.4  million  for  the  year  ended 
December 31, 2021, representing a 74% increase between such periods. Our revenue in the future may not grow at such a rate and could 
potentially be impacted by macroeconomic issues, such as declining wholesale vehicle prices, the war in Ukraine and Russian sanctions, 
increased  interest  rates,  lower  consumer  confidence,  consumer  debt  levels  and  other  matters  that  influence  consumer  spending  and 
preferences. In addition, we will not be able to grow as expected, or at all, if we fail to: increase the number of consumers using our 
marketplaces;  attract  new  consumers  to  sell  their  vehicles  online  through  IMCO;  maintain  and  expand  the  number  of  dealers  that 
subscribe to our marketplaces and maintain and increase the fees that they are paying; expand the number of dealers engaging on the 
CarOffer platform and increase the share of wholesale transactions which they complete on such platform; attract and retain advertisers 
placing advertisements in our marketplaces; further improve the quality of our marketplaces and introduce high quality new products; 
and increase the number of connections between consumers and dealers using our marketplaces and connections to paying dealers, in 
particular. If our revenue declines or fails to grow, investors’ perceptions of our business may be adversely affected, and the market 
price of our Class A common stock could decline.

22

We may require additional capital to pursue our business objectives and respond to business opportunities, challenges, or unforeseen 
circumstances. If we are unable to generate sufficient cash flows or if capital is not available to us, our business, operating results, 
financial condition, and prospects could be adversely affected.

If  we  are  unable  to  generate  sufficient  cash  flows,  we  would  require  additional  capital  to  pursue  our  business  objectives  and 
respond to business opportunities, challenges, or unforeseen circumstances, including the continuing effects of the COVID-19 pandemic 
and other macroeconomic issues as well as to make marketing expenditures to improve our brand awareness, develop new products, 
further improve our platform and existing products, enhance our operating infrastructure, and acquire complementary businesses and 
technologies. Accordingly, we may need to engage in equity or debt financings to secure additional funds, in addition to our revolving 
credit facility associated with the Credit Agreement (as defined below) (the "2022 Revolver"). However, additional funds may not be 
available when we need them on terms that are acceptable to us or at all. Volatility in the equity and credit markets may also have an 
adverse  effect  on  our  ability  to  obtain  equity  or  debt  financing.  An  inability  to  obtain  adequate  financing  or  financing  on  terms 
satisfactory to us when we require it could significantly limit our ability to continue to pursue our business objectives and to respond to 
business  opportunities,  challenges,  or  unforeseen  circumstances,  and  may  adversely  affect  our  business,  operating  results,  financial 
condition, and prospects.

Our international operations involve risks that may differ from, or are in addition to, our domestic operational risks.

In addition to the United States, we operate marketplaces in the United Kingdom and Canada, which are less familiar competitive 
environments  and  involve  various  risks,  including  the  need  to  invest  significant  resources  and  the  likelihood  that  returns  on  such 
investments will not be achieved for several years, or possibly at all. We have incurred losses in prior periods in the United Kingdom 
and Canada and may incur losses there again in the future. We also face various other challenges in those jurisdictions. For example, 
our competitors may be more established or otherwise better positioned than we are to succeed in the United Kingdom and Canada. Our 
competitors  may  offer  services  to  dealers  that  make  dealers  dependent  on  them,  such  as  hosting  dealers’  websites  and  providing 
inventory feeds for dealers, which would make it difficult to attract dealers to our marketplaces. Any of these barriers could impede our 
operations in our international markets, which could affect our business and potential growth.

Our ability to manage our business and conduct our operations internationally requires considerable management attention and 
resources, and is subject to the particular challenges of supporting a business in an environment of multiple languages, cultures, customs, 
legal  and  regulatory  systems,  alternative  dispute  resolution  systems,  and  commercial  infrastructures.  Operating  internationally  may 
subject us to different risks or increase our exposure in connection with current risks, including risks associated with: adapting our 
websites  and  mobile  applications  to  conform  to  local  consumer  behavior;  increased  competition  from  local  providers  and  potential 
preferences  by  local  populations  for  local  providers;  compliance  with  applicable  foreign  laws  and  regulations,  including  different 
privacy, censorship, and liability standards and regulations, and different intellectual property laws; the enforceability of our intellectual 
property rights; credit risk and higher levels of payment fraud; compliance with anti-bribery laws, including compliance with currency 
exchange rate fluctuations; adverse changes in trade relationships among foreign countries and/or between the United States and such 
countries; double taxation of our international earnings and potentially adverse tax consequences arising from the tax laws of the United 
States or the foreign jurisdictions in which we operate; and higher costs of doing business internationally.

We depend on key personnel to operate our business, and if we are unable to retain, attract and integrate qualified personnel, or if 
we experience turnover of our key personnel, our ability to develop and successfully grow our business could be materially and 
adversely affected.

We believe our success has depended, and continues to depend, on our continuing ability to attract, develop, motivate, and retain 
highly qualified and skilled employees. Since the onset of the COVID-19 pandemic, we have encountered increased rates of turnover 
of our employee base and encountered intense competition for retaining and attracting qualified and skilled employees. Accordingly, 
we have incurred, and we may continue to incur, significant costs to attract new employees and retain existing ones, and we may in the 
future become less competitive in attracting and retaining employees as a result of any expense reduction efforts that we may initiate. 

In addition, any unplanned turnover, reduced involvement, or our failure to develop an adequate succession plan for any of our 
executive officers or key employees, or the reduction in their involvement in the management of our business, could materially adversely 
affect our ability to execute our business plan and strategy, and we may not be able to find adequate replacements on a timely basis, or 
at all. Our executive officers and other employees are at-will, which means they may terminate their employment relationships with us 
at any time, and their knowledge of our business and industry would be extremely difficult to replace. We cannot ensure that we will be 
able to retain the services of any members of our senior management or other key employees. For example, effective on October 3, 2022 
and December 2, 2022, respectively, Scot Fredo, our former Chief Financial Officer, and Yann Gellot, our former Senior Vice President, 
Finance  and  Principal  Accounting  Officer,  resigned.  If  we  do  not  succeed  in  attracting  well-qualified  employees  or  retaining  and 
motivating existing employees, our business could be materially and adversely affected. Additionally, we may face risks related to the 
transitions that recently occurred in our senior management team, such as the departures of Messrs. Fredo and Gellot, and other future 
transitions in our leadership, including the disruption of our operations and the depletion of our institutional knowledge base. 

23

We  may  be  subject  to  disputes  regarding  the  accuracy  of  Instant  Market  Values,  Deal  Ratings,  Dealer  Ratings,  New  Car  Price 
Guidance and other features of our marketplaces.

We provide consumers using our CarGurus platform and dealers using our CarOffer platform with our proprietary IMV, Deal 
Ratings, and Dealer Ratings, as well as other features to help them evaluate vehicle listings, including price guidance for new car listings, 
or New Car Price Guidance. Our valuation models depend on the inventory listed on our sites as well as public information regarding 
automotive sales. If the inventory on our sites declines significantly, or if the number of automotive sales declines significantly or used 
car sales prices become volatile, whether as a result of macroeconomic effects or otherwise, our valuation models may not perform as 
expected. Revisions to or errors in our automated valuation models, or the algorithms that underlie them, may cause the IMV, the Deal 
Rating, New Car Price Guidance, or other features to vary from our expectations regarding the accuracy of these tools. In addition, from 
time to time, regulators, consumers, dealers and other industry participants may question or disagree with our IMV, Deal Rating, Dealer 
Rating or New Car Price Guidance. Any such questions or disagreements could result in distraction from our business or potentially 
harm our reputation, could result in a decline in consumers’ confidence in, or use of, our marketplaces and could result in legal disputes.

We are subject to a complex framework of laws and regulations, many of which are unsettled, still developing and contradictory, 
which have in the past, and could in the future, subject us to claims, challenge our business model, or otherwise harm our business.

Various  aspects  of  our  business  are,  may  become,  or  may  be  viewed  by  regulators  from  time  to  time  as  subject,  directly  or 

indirectly, to United States federal, state and local laws and regulations, and to foreign laws and regulations.

Local Motor Vehicle Sales, Advertising and Brokering, and Consumer Protection Laws

The  advertising  and  sale  of  new  and  used  motor  vehicles  is  highly  regulated  by  the  jurisdictions  in  which  we  do  business. 
Regulatory authorities or third parties could take the position that some of the laws or regulations applicable to dealers or to the manner 
in which motor vehicles are advertised and sold generally are directly applicable to our business. If our marketplaces and related products 
are  determined  to  not  comply  with  relevant  regulatory  requirements,  we  or  dealers  could  be  subject  to  civil  and  criminal  penalties, 
including fines, or the award of significant damages in class actions or other civil litigation, as well as orders interfering with our ability 
to  continue  providing  our  marketplaces  and  related  products  and  services  in  certain  jurisdictions.  In  addition,  even  absent  such  a 
determination, to the extent dealers are uncertain about the applicability of such laws and regulations to our business, we may lose, or 
have difficulty increasing the number of paying dealers, which would affect our future growth. 

If regulators or other third parties take the position that our marketplaces or related products violate applicable dealer licensing, 
brokering, bird-dog, consumer protection, consumer finance or advertising laws or regulations, responding to such allegations could be 
costly, could require us to pay significant sums in settlements, could require us to pay civil and criminal penalties, including fines, could 
interfere with our ability to continue providing our marketplaces and related products in certain jurisdictions, or could require us to make 
adjustments to our marketplaces and related products or the manner in which we derive revenue from dealers using our platform, any or 
all of which could result in substantial adverse publicity, termination of subscriptions by dealers, decreased revenues, distraction for our 
employees, increased expenses, and decreased profitability.

Federal Laws and Regulations

The United States Federal Trade Commission, or the FTC, has the authority to take actions to remedy or prevent acts or practices 
that it considers to be unfair or deceptive and that affect commerce in the United States. If the FTC takes the position in the future that 
any aspect of our business, including our advertising and privacy practices, constitutes an unfair or deceptive act or practice, responding 
to such allegations could require us to defend our practices and pay significant damages, settlements, and civil penalties, or could require 
us to make adjustments to our marketplaces and related products and services, any or all of which could result in substantial adverse 
publicity, distraction for our employees, loss of participating dealers, lost revenues, increased expenses, and decreased profitability.

Our  platforms  enable  us,  dealers,  and  users  to  send  and  receive  text  messages  and  other  mobile  phone  communications.  The 
Telephone  Consumer  Protection  Act,  or  the  TCPA,  as  interpreted  and  implemented  by  the  United  States  Federal  Communications 
Commission, or the FCC, and federal and state courts, impose significant restrictions on utilization of telephone calls and text messages 
to residential and mobile telephone numbers as a means of communication, particularly if the prior express consent of the person being 
contacted has not been obtained. Violations of the TCPA may be enforced by the FCC, by state attorneys general, or by others through 
litigation, including class actions. Furthermore, several provisions of  the TCPA, as  well  as applicable rules and orders, are open to 
multiple interpretations, and compliance may involve fact-specific analyses.

Any  failure  by  us,  or  the  third  parties  on  which  we  rely,  to  adhere  to,  or  successfully  implement,  appropriate  processes  and 
procedures in response to existing or future laws and regulations could result in legal and monetary liability, fines and penalties, or 
damage to our reputation in the marketplace, any of which could have a material adverse effect on our business, financial condition, and 
results of operations. Even if the claims are meritless, we may be required to expend resources and pay costs to defend against regulatory 
actions or third-party claims. Additionally, any change to applicable laws or their interpretations that further restricts the way consumers 
and dealers interact through our platforms, or any governmental or private enforcement actions related thereto, could adversely affect 
our ability to attract customers and could harm our business, financial condition, results of operations, and cash flows.

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Antitrust and Other Laws

Antitrust and competition laws prohibit, among other things, any joint conduct among competitors that would lessen competition 
in the marketplace. A governmental or private civil action alleging unlawful or anticompetitive activity could be costly to defend and 
could harm our business, results of operations, financial condition, and cash flows.

Claims could be made against us under both United States and foreign laws, including claims for defamation, libel, invasion of 
privacy, false advertising, intellectual property infringement, or claims based on other theories related to the nature and content of the 
materials disseminated by our marketplaces and on portions of our websites. Our defense against any of these actions could be costly 
and involve significant time and attention of our management and other resources. If we become liable for information transmitted in 
our marketplaces, we could be directly harmed and we may be forced to implement new measures to reduce our exposure to this liability.

The  foregoing  description  of  laws  and  regulations  to  which  we  are  or  may  be  subject  is  not  exhaustive,  and  the  regulatory 
framework governing our operations is subject to continuous change. We are, and we will continue to be, exposed to legal and regulatory 
risks  including  with  respect  to  privacy,  tax,  law  enforcement,  content,  intellectual  property,  competition,  and  other  matters.  The 
enactment of new laws and regulations or the interpretation of existing laws and regulations, both domestically and internationally, may 
affect the operation of our business, directly or indirectly, which could result in substantial regulatory compliance costs, civil or criminal 
penalties, including fines, adverse publicity, loss of subscribing dealers, lost revenues, increased expenses, and decreased profitability. 
Further, investigations by governmental agencies, including the FTC, into allegedly anticompetitive, unfair, deceptive or other business 
practices by us or dealers using our marketplaces, could cause us to incur additional expenses and, if adversely concluded, could result 
in substantial civil or criminal penalties and significant legal liability, or orders requiring us to make adjustments to our marketplaces 
and related products and services.

We rely on third-party service providers and strategic partners for many aspects of our business, and any failure to maintain these 
relationships or to successfully integrate certain third-party platforms could harm our business.

Our success depends upon our relationships with third parties, including, among others: our payment processor; our data center 
hosts;  our  information  technology  providers;  our  data  providers  for  inventory  and  vehicle  information;  and  our  partners  for  vehicle 
transportation, inspection and other logistics associated with our CarOffer business and IMCO. If these third parties experience difficulty 
meeting our requirements or standards, have adverse audit results, violate the terms of our agreements or applicable law, fail to obtain 
or maintain applicable licenses, or if the relationships we have established with such third parties expire or otherwise terminate, it could 
make it difficult for us to operate some aspects of our business, which could damage our business and reputation. In addition, if such 
third-party service providers or strategic partners were to cease operations, temporarily or permanently, face financial distress or other 
business disruptions, increase their fees, or if our relationships with these providers or partners deteriorate or terminate, whether as a 
result of macroeconomic conditions or otherwise, we could suffer increased costs and we may be unable to provide similar services until 
an equivalent provider could be found or we could develop replacement technology or operations. For example, primarily in connection 
with our Dealer-to-Dealer transactions, we utilize a third-party payment processor that collects customer payments on our behalf and 
remits them to us, as well as provides payments in advance for certain selling dealers. If our relationship with this third-party payment 
processor were to deteriorate or terminate, we would have to identify a succeeding payment processor or assume in-house facilitation 
of  these  services,  which  could  disrupt  our  business  and  adversely  affect  our  revenue,  results  of  operations,  and  financial  condition. 
Furthermore, if we are unsuccessful in identifying or finding high-quality partners, if we fail to negotiate cost-effective relationships 
with them, or if we ineffectively manage these relationships, it could have an adverse impact on our business and financial results. 

Our enterprise systems require that we integrate the platforms hosted by certain third-party service providers. We are responsible 
for integrating these platforms and updating them to maintain proper functionality. Issues with these integrations, our failure to properly 
update third-party platforms or any interruptions to our internal enterprise systems could harm our business by causing delays in our 
ability to quote, activate service and bill new and existing customers on our platform.

A  significant  disruption  in  service  on  our  websites  or  mobile  applications  could  damage  our  reputation  and  result  in  a  loss  of 
consumers, which could harm our business, brands, operating results, and financial condition.

Our  brands,  reputation,  and  ability  to  attract  consumers,  dealers,  and  advertisers  depend  on  the  reliable  performance  of  our 
technology  infrastructure  and  content  delivery.  We  have  experienced,  and  we  may  in  the  future  experience,  interruptions  with  our 
systems. Interruptions in these systems could affect the security or availability of our marketplaces, and prevent or inhibit the ability of 
dealers and consumers to access our marketplaces. For example, past disruptions have impacted our ability to activate customer accounts 
and manage our billing activities in a timely manner. Such interruptions have resulted, and may in the future result, in third parties 
accessing our confidential and proprietary information, including our intellectual property. Problems with the reliability or security of 
our  systems  could  harm  our  reputation,  harm  our  ability  to  protect  our  confidential  and  proprietary  information,  result  in  a  loss  of 
consumers and dealers, and result in additional costs.

Substantially all of the communications, network, and computer hardware used to operate our platforms is located in the Eastern 
region of the United States, and internationally near each of London, England, Dublin, Ireland and Frankfurt, Germany. These facilities 
include hosting through Amazon Web Services, a provider of cloud infrastructure services. Although we can host our U.S. CarGurus’ 

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marketplace from two alternative locations and we believe our systems are redundant, there may be exceptions for certain hardware or 
software.  In  addition,  we  do  not  own  or  control  the  operation  of  these  facilities.  Any  disruptions  or  other  operational  performance 
problems with these facilities or problems faced by their operators, including our cloud infrastructure service provider, could result in 
material interruptions in our services, adversely affect our reputation and results of operations, and subject us to liability. We also use 
third-party  hosting  services  to  back  up  some  data  but  do  not  maintain  redundant  systems  or  facilities  for  some  of  the  services.  A 
disruption to one or more of these systems has caused, and may in the future cause, us to experience an extended period of system 
unavailability, which could negatively impact our relationship with consumers, customers and advertisers. Our systems and operations 
are vulnerable to damage or interruption from fire, flood, power loss, telecommunications failure, terrorist attacks, acts of war, electronic 
breaches, cyber-attacks, phishing attempts, errors by employees, physical break-ins, computer viruses, earthquakes, and similar events. 
The occurrence of any of these events could result in damage to our systems and hardware or could cause them to fail. In addition, we 
may not have sufficient protection or recovery plans in certain circumstances.

Any  errors,  defects,  disruptions,  or  other  performance  or  reliability  problems  with  our  network  operations  could  cause 
interruptions in access to our marketplaces as well as delays and additional expense in arranging new facilities and services and fixing 
or  replacing  any  affected  systems  or  hardware  and  could  harm  our  reputation,  business,  operating  results,  and  financial  condition. 
Although we carry insurance, it may not be sufficient to compensate us for the potentially significant losses, including the potential 
harm to the future growth of our business, that may result from interruptions in our service as a result of system failures.

We, and our third-party service providers, collect, process, store, transfer, share, disclose, and use consumer information and other 
data,  and  our  actual  or  perceived  failure,  or  the  actual  or  perceived  failure  of  our  third-party  service  provides,  to  protect  such 
information  and  data  or  respect  users’  privacy  could  expose  us  to  liability  and  adversely  affect  our  reputation  and  brands  and 
business and operating results.

Some functions of our marketplaces involve the storage and transmission of consumers’ information, such as IP addresses, contact 
information of users who connect with dealers, credit applications and other financial data, and profile information of users who create 
accounts on our marketplaces, as well as dealers’ information. We also process and store personal and confidential information of our 
vendors,  partners,  and  employees,  and  we  employ  third-party  service  providers,  such  as  payment  processing  providers,  who  also 
regularly have access to customer and consumer data. Some of this information may be private, and security breaches against us or our 
third-party service providers could expose us to a risk of loss or exposure of this information, which could result in potential liability, 
litigation, and remediation costs. For example, hackers could steal our users’ profile passwords, names, email addresses, phone numbers, 
and  other  personal  information.  We  rely  on  encryption  and  authentication  technology  licensed  from  third  parties  to  effect  secure 
transmission of such information, and we also rely on our third-party service providers to use sufficient security measures to protect 
such information. Despite all of our efforts to protect this information and data, none of our security measures or those of our third-party 
service  providers  provide  absolute  security,  and  they  may  not  be  effective  in  preventing  a  future  failure  of  our  systems.  Like  all 
information systems and technology, our websites, mobile applications, and information systems, and those of our third-party service 
providers, are subject to computer viruses, break-ins, phishing attacks, attempts to overload the systems with denial-of-service or other 
attacks, ransomware, and similar incidents or disruptions from unauthorized use of our or our third-party service providers’ computer 
systems, any of which could lead to interruptions, delays, or website shutdowns, and could cause loss of critical data and the unauthorized 
disclosure, access, acquisition, alteration, and use of personal or other confidential information. If we or our third-party service providers 
experience compromises to data security that result in website or mobile application performance or availability problems, the complete 
shutdown  of  our  websites  or  mobile  applications,  or  the  loss  or  unauthorized  disclosure,  access,  acquisition,  alteration,  or  use  of 
confidential information, consumers, customers, advertisers, partners, vendors, and employees may lose trust and confidence in us, and 
consumers may decrease the use of our websites or stop using our websites entirely, dealers may stop or decrease their subscriptions 
with us, and advertisers may decrease or stop advertising on our websites. 

Further,  outside  parties  have  attempted  and  will  likely  continue  to  attempt  to  fraudulently  induce  employees,  consumers,  or 
advertisers to disclose sensitive information in order to gain access to our information or our consumers’, dealers’, advertisers’, and 
employees’ information. As cyber-attacks increase in frequency and sophistication, our cyber-security and disaster recovery plans may 
not be effective in anticipating, preventing and effectively responding to all potential cyber-risk exposures. In addition, because the 
techniques  used  to  obtain  unauthorized  access,  disable  or  degrade  service,  or  sabotage  systems  change  frequently,  often  are  not 
recognized until after having been launched against a target, and may originate from less regulated and remote areas around the world, 
we may be unable to proactively address these techniques or to implement adequate preventative measures.

Any or all of the issues above could adversely affect our brand reputation, negatively impact our ability to attract new consumers 
and increase engagement by existing consumers, cause existing consumers to reduce or stop the use of our marketplaces or close their 
accounts,  cause  existing  dealers  and  advertisers  to  cancel  their  contracts,  cause  employees  to  terminate  their  employment,  cause 
employment  candidates  to  be  unwilling  to  pursue  employment  opportunities  or  accept  employment  offers,  and/or  subject  us  to 
governmental or third-party lawsuits, investigations, regulatory fines, or other actions or liability, thereby harming our business, results 
of operations, and financial condition. Although we carry privacy, data breach and network security liability insurance, we cannot be 
certain that our coverage will be adequate for liabilities actually incurred or sufficient to compensate us for the potentially significant 
losses, or that insurance will continue to be available to us on economically reasonable terms or at all.

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There are numerous federal, national, state, and local laws and regulations in the United States and around the world regarding 
privacy and the collection, processing, storage, sharing, disclosure, use, cross-border transfer, and protection of personal information 
and other data. These laws and regulations are evolving, are subject to differing interpretations, may be costly to comply with, may 
result in regulatory fines or penalties, may subject us to third-party lawsuits, may be inconsistent between countries and jurisdictions, 
and may conflict with other requirements. We seek to comply with industry standards and are subject to the terms of our privacy policies 
and privacy-related obligations to third parties, as well as all applicable laws and regulations relating to privacy and data protection. 
However, it is possible that these obligations may be interpreted and applied in new ways or in a manner that is inconsistent from one 
jurisdiction to another and may conflict with other rules or our practices and that new regulations could be enacted. Several proposals 
have recently become effective or are pending, as applicable, before federal, state, local, and foreign legislative and regulatory bodies 
that could significantly affect our business, which we refer to collectively as the Privacy Regulations. The Privacy Regulations include, 
but are not limited to, the EU's General Data Protection Regulation and the California Consumer Privacy Act. Certain of the Privacy 
Regulations have already required, and certain others may further require, us to change our policies and procedures and may in the future 
require  us  to  make  changes  to  our  marketplaces  and  other  products.  These  and  other  requirements  could  reduce  demand  for  our 
marketplaces and other offerings, require us to take on more onerous obligations in our contracts and restrict our ability to store, transfer, 
and process data, which may seriously harm our business. Similarly, Brexit and the Schrems II decision of the Court of Justice of the 
EU, which effectively invalided the EU-U.S. Privacy Shield Framework, may require us to change our policies and procedures and, if 
we are not in compliance, may also seriously harm our business. We may not be entirely successful in our efforts to comply with the 
evolving regulations to which we are subject due to various factors within our control, such as limited internal resource allocation, or 
outside our control, such as a lack of vendor cooperation, new regulatory interpretations, or lack of regulatory guidance in respect of 
certain Privacy Regulations and other statutory requirements.

Any failure or perceived failure by us to comply with United States and international data protection laws and regulations, our 
privacy policies, or our privacy-related obligations to consumers, customers, employees and other third parties, or any compromise of 
security that results in the unauthorized release or transfer of data, which could include personal information or other user data, may 
result in governmental investigations, enforcement actions, regulatory fines, litigation, criminal penalties, or public statements against 
us by consumer advocacy groups or others, and could cause consumers and dealers to lose trust in us, which could significantly impact 
our  brand  reputation  and  have  an  adverse  effect  on  our  business.  Additionally,  if  any  third  party  that  we  share  information  with 
experiences a security breach or fails to comply with its privacy-related legal obligations or commitments to us, such matters may put 
employee, consumer or dealer information at risk and could in turn expose us to claims for damages or regulatory fines or penalties and 
harm our reputation, business, and operating results.

Our ability to attract consumers to our own websites and to provide certain services to our customers depends on the collection of 
consumer data from various sources, which may be restricted by consumer choice, privacy restrictions, and developments in laws, 
regulations and industry standards.

The success of our consumer marketing and the delivery of internet advertisements for our customers depends on our ability to 
leverage data, including data that we collect from our customers, data we receive from our publisher partners and third parties, and data 
from our operations. Using cookies and non-cookie-based technologies, such as mobile advertising identifiers, we collect information 
about the interactions of users with our customers’ and publishers’ digital properties (including, for example, information about the 
placement of advertisements and users’ shopping or other interactions with our customers’ websites or advertisements). Our ability to 
successfully leverage such data depends on our continued ability to access and use such data, which could be restricted by a number of 
factors, including: increasing consumer adoption of “do not track” mechanisms as a result of legislation; privacy restrictions imposed 
by web browser developers, advertising partners or other software developers that impair our ability to understand the preferences of 
consumers by limiting the use of third-party cookies or other tracking technologies or data indicating or predicting consumer preferences; 
and new developments in, or new interpretations of, privacy laws, regulations and industry standards. Each of these developments could 
materially impact our ability to collect consumer data and deliver relevant internet advertisements to attract consumers to our websites 
or  to  deliver  targeted  advertising  for  our  advertising  customers.  If  we  are  unsuccessful  in  evolving  our  advertising  and  marketing 
strategies to adapt to and mitigate these evolving consumer data limitations, our business results could be materially impacted. 

We have been, and may again be, subject to intellectual property disputes, which are costly to defend and could harm our business 
and operating results.

We have been, and expect in the future to be, subject to claims and litigation alleging that we or content on our websites infringe 
others’ intellectual property rights, including the trademarks, copyrights, patents, and other intellectual property rights of third parties, 
including from our competitors or non-practicing entities. We may also learn of possible infringement to our trademarks, copyrights, 
patents, and other intellectual property. Patent and other intellectual property litigation may be protracted and expensive, and the results 
are  difficult  to  predict  and  may  result  in  significant  settlement  costs  or  payment  of  substantial  damages.  Many  potential  litigants, 
including patent holding companies, have the ability to dedicate substantially greater resources to enforce their intellectual property 
rights and to defend claims that may be brought against them. Furthermore, a successful claimant could secure a judgment that requires 
us to stop offering some features or prevents us from conducting our business as we have historically done or may desire to do in the 
future. We might also be required to seek a license and pay royalties for the use of such intellectual property, which may not be available 

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on commercially acceptable terms, or at all. Alternatively, we may be required to modify our marketplaces and features, which could 
require significant effort and expense and may ultimately not be successful.

In addition, we use open source software in our platform and will use open source software in the future. From time to time, we 
may face claims regarding ownership of, or demanding release of, the source code, the open source software, or derivative works that 
were developed using such software, or otherwise seeking to enforce the terms of the applicable open source license. These claims could 
also result in litigation, require us to purchase a costly license or require us to devote additional product, technology, and development 
resources to change our platforms or services, any of which would have a negative effect on our business and operating results. Even if 
these matters do not result in litigation or are resolved in our favor or without significant cash settlements, these matters, and the time 
and resources necessary to litigate or resolve them, could harm our business, our operating results, and our reputation.

Failure to adequately protect our intellectual property could harm our business and operating results.

Our business depends on our intellectual property, the protection of which is crucial to the success of our business. We rely on a 
combination of patent, trademark, trade secret, and copyright law and contractual restrictions to protect our intellectual property. In 
addition,  we  attempt  to  protect  our  intellectual  property,  technology,  and  confidential  information  by  requiring  our  employees  and 
consultants to enter into confidentiality and assignment of inventions agreements and third parties to enter into nondisclosure agreements 
as we deem appropriate. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our 
platform’s features, software, and functionality or obtain and use information that we consider proprietary.

Competitors may adopt trademarks or trade names similar to ours, thereby harming our ability to build brand identity and possibly 
leading to user confusion. In addition, there could be potential trade name or trademark infringement claims asserted against us by 
owners of other registered or unregistered trademarks logos or slogans, for our use of registered or unregistered trademarks, logos or 
slogans, or third-party trademarks that incorporate variations of our trademarks. We have registered the CARGURUS and CG logos, as 
well as the word-mark CARGURUS, in the U.S., Canada, and the United Kingdom. Additionally, CarOffer has a number of registered 
and  unregistered  trademarks,  including  “CarOffer”  and  the  CarOffer  logo,  and  related  marks,  which  CarOffer  has  registered  as 
trademarks in the U.S. 

We currently hold the “CarGurus.com” internet domain name and various other related domain names relating to our brands. The 
regulation of domain names is subject to change. Regulatory bodies could establish additional top-level domains, appoint additional 
domain name registrars, or modify the requirements for holding domain names. As a result, we may not be able to acquire or maintain 
all domain names that use the names of our brands. In addition, third parties have created and may in the future create copycat or squatter 
domains to deceive consumers, which could harm our brands, interfere with our ability to register domain names, and result in additional 
costs.

We may be unable to halt the operations of websites that aggregate or misappropriate our data.

From time to time, third parties may misappropriate our data through website scraping, robots, or other means and aggregate this 
data with data from other sources. In addition, copycat websites may misappropriate data in our marketplaces and attempt to imitate our 
brands or the functionality of our websites. We may be unable to detect and remedy all such activities in a timely and adequate manner. 
Regardless of whether we can successfully enforce our rights against these third parties, any measures that we may take could require 
us to expend significant financial or other resources, which could harm our business, results of operations, and financial condition. In 
addition, to the extent that such activity creates confusion among consumers or advertisers, our brands and business could be harmed.

Seasonality and other factors may cause fluctuations in our operating results and our marketing spend.

Across the retail automotive industry, consumer purchases are typically greatest in the first three quarters of each year, due in part 
to  the  introduction  of  new  vehicle  models  from  manufacturers  and  the  seasonal  nature  of  consumer  spending,  and  our  consumer-
marketing spend generally fluctuates accordingly. This seasonality has not been immediately apparent historically due to the overall 
growth  of  other  operating  expenses.  In  addition,  any  reduction  of  our  marketing  spend  in  response  to  COVID-19  or  other 
macroeconomic-related expense management or otherwise, and shifts in demand from dealers and consumers could impact the efficiency 
of our marketing spend. As our growth rates moderate or cease, the impact of these seasonality trends and other influences on our results 
of operations could become more pronounced. In addition, the volume of wholesale vehicle sales fluctuates from quarter to quarter as a 
result of macroeconomic issues, which may have a corresponding impact on our results of operations. This variability is caused by 
several factors including the timing of used vehicles available for sale from selling customers, the seasonality of the retail market for 
used vehicles and/or inventory challenges in the automotive industry, which affect the demand side of the wholesale industry. This 
variability has affected our Digital Wholesale segment in the past, and may continue to in the future.

Failure to deal effectively with fraud or other illegal activity could harm our business.

Based on the nature of our business, we are exposed to potential fraudulent and illegal activity in our marketplaces, including: 
listings of automobiles that are not owned by the purported dealer or that the dealer has no intention of selling at the listed price; receipt 
of fraudulent leads that we may send to our dealers; and deceptive practices in our peer-to-peer marketplace. The measures we have in 
place to detect and limit the occurrence of such fraudulent and illegal activity in our marketplaces may not always be effective or account 

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for all types of fraudulent or other illegal activity now or in the future. Failure to limit the impact of fraudulent and illegal activity on 
our websites could lead to potential legal liability, harm our business, cause us to lose paying dealer customers and adversely affect our 
reputation, financial performance and growth prospects.

We have identified a material weakness in our internal control over financial reporting. If we are unable to remediate this material 
weakness, we may not be able to accurately or timely report our financial condition or results of operations, which may adversely 
affect our business and the market price of our common stock. 

We have identified a material weakness in our internal control over financial reporting. If we are unable to remediate this material 
weakness, we may not be able to accurately or timely report our financial condition or results of operations, which may adversely affect 
our business and the market price of our Class A common stock. A material weakness is a deficiency, or a combination of deficiencies, 
in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim 
financial statements will not be prevented or detected on a timely basis. We have identified deficiencies in controls at our CarOffer 
subsidiary. These deficiencies include controls over (i) certain IT general controls for systems that are relevant to the preparation of our 
financial statements and (ii) our financial statement close process, which in the aggregate constitute a material weakness. While this 
material  weakness  did  not  result  in  a  material  misstatement  of  our  financial  statements,  it  could  impact  the  effectiveness  of  our 
segregation of duties controls, as well as the effectiveness of IT-dependent controls, which could result in misstatement(s) impacting 
financial statement accounts and disclosures, resulting in a material misstatement of our annual or interim financial statements that we 
would have failed to prevent or detect. As a result of this material weakness, our management concluded that our disclosure controls 
and procedures were not effective as of December 31, 2022.

We are in the process of implementing a remediation plan designed to improve our internal control over financial reporting to 
remediate this material weakness. This remediation plan includes implementation of additional controls and procedures, including timely 
performance  of  user  access  and  change  management  reviews,  as  well  as  an  effective  review  of  journal  entries  and  accounts 
reconciliations. We cannot assure you that the measures we have taken to date, and actions we may take in the future, will be sufficient 
to remediate the control deficiencies that led to the material weakness in our internal control over financial reporting or that they will 
prevent or avoid potential future material weaknesses. If we are unable to successfully remediate the material weakness in our internal 
control  over  financial  reporting,  the  accuracy  and  timing  of  our  financial  reporting  may  be  adversely  affected,  investors  could  lose 
confidence in the accuracy and completeness of our financial reports, the market price of our Class A common stock could decline, we 
could be subject to sanctions or investigations by Nasdaq, the SEC or other regulatory authorities, and our ability to access the capital 
markets could be limited.

Our 2022 Revolver contains certain covenants and other restrictions on our actions that may limit our operational flexibility or 
otherwise adversely affect our results of operations.

The terms of our 2022 Revolver include a number of covenants that limit our ability to, among other things, grant or incur liens, 
incur additional indebtedness, make certain restricted investments or payments, enter into certain mergers and acquisitions or engage in 
certain asset sales, subject in each case to certain exceptions. In addition, our 2022 Revolver also subjects us to financial covenants in 
respect of minimum liquidity and requires that we maintain a net leverage ratio. The terms of our 2022 Revolver may restrict our current 
and future operations and could adversely affect our ability to finance our future operations or capital needs. Complying with these 
covenants may make it more difficult for us to successfully execute our business strategy and compete against companies which are not 
subject to such restrictions. Further, interest rate fluctuations may materially adversely affect our results of operations and financial 
conditions due to the variable interest rate on our 2022 Revolver, in the event that we draw down funds thereunder.

A failure by us to comply with the covenants or payment requirements specified in our 2022 Revolver could result in an event of 
default, which would give the lenders the right to terminate their commitments to provide loans under our 2022 Revolver and to declare 
any borrowings outstanding, together with any accrued and unpaid interest and fees, to be immediately due and payable. If any debt 
under our 2022 Revolver were to be accelerated, we may not have sufficient cash or be able to borrow sufficient funds to refinance the 
debt or sell sufficient assets to repay the debt, which could immediately adversely affect our business, cash flows, results of operations, 
and financial condition. Even if we were able to obtain new financing, it may not be on commercially reasonable terms or on terms that 
are acceptable to us. As of December 31, 2022, there were no amounts outstanding under our 2022 Revolver.

Risks Related to Our Class A Common Stock

Our founder controls a majority of the voting power of our outstanding capital stock, and, therefore, has control over key decision-
making and could control our actions in a manner that conflicts with the interests of other stockholders.

Primarily by virtue of his holdings in shares of our Class B common stock, which has a ten-to-one voting ratio compared to our 
Class A common stock, Langley Steinert, our founder, Chairman of the Board and Executive Chairman, is able to exercise voting rights 
with respect to a majority of the voting power of our outstanding capital stock and therefore has the ability to control the outcome of 
matters submitted to our stockholders for approval, including the election of directors and any merger, consolidation, or sale of all or 
substantially all of our assets. This concentrated control could delay, defer, or prevent a change of control, merger, consolidation, or sale 
of all or substantially all of our assets that our other stockholders support, or conversely this concentrated control could result in the 

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consummation  of  such  a  transaction  that  our  other  stockholders  do  not  support.  This  concentrated  control  could  also  discourage  a 
potential investor from acquiring our Class A common stock, which might harm the trading price of our Class A common stock. In 
addition, Mr. Steinert has significant influence in the management and major strategic investments of our company as a result of his 
position as Executive Chairman, and his ability to control the election or replacement of our directors. As Chairman of the Board and 
our Executive Chairman, Mr. Steinert owes a fiduciary duty to our stockholders and must act in good faith in a manner he reasonably 
believes to be in the best interests of our stockholders. If Mr. Steinert’s status as an officer and a director is terminated, his fiduciary 
duties to our stockholders will also terminate, but his voting power as a stockholder will not be reduced as a result of such termination 
unless such termination is either made voluntarily by Mr. Steinert or due to Mr. Steinert’s death, or if the sum of the number of shares 
of our capital stock held by Mr. Steinert, by any Family Member of Mr. Steinert, and by any Permitted Entity of Mr. Steinert (as such 
capitalized terms are defined in our amended and restated certificate of incorporation attached to this Annual Report on Form 10-K as 
Exhibit 3.1), assuming the exercise and settlement in full of all outstanding options and convertible securities and calculated on an as-
converted to Class A common stock basis, is less than 9,091,484 shares. As a stockholder, even a controlling stockholder, Mr. Steinert 
is entitled to vote his shares in his own interests, which may not always be aligned with the interests of our other stockholders.

We believe that Mr. Steinert’s continued control of a majority of the voting power of our outstanding capital stock is beneficial to 
us and is in the best interests of our stockholders. In the event that Mr. Steinert no longer controls a majority of the voting power, whether 
as a result of the disposition of some or all his shares of Class A or Class B common stock, the conversion of the Class B common stock 
into Class A common stock in accordance with its terms, or otherwise, our business or the trading price of our Class A common stock 
may be adversely affected.

The multiple class structure of our common stock has the effect of concentrating voting control with our founder and certain other 
holders of our Class B common stock, which will limit or preclude the ability of our stockholders to influence corporate matters.

Our Class B common stock has ten votes per share and our Class A common stock has one vote per share. Our founder and certain 
of  his  affiliates  hold  a  substantial  number  of  the  outstanding  shares  of  our  Class  B  common  stock  and  therefore  hold  a  substantial 
majority of the voting power of our outstanding capital stock. Because of the ten-to-one voting ratio between our Class B and Class A 
common stock, the holders of our Class B common stock collectively control a majority of the combined voting power of our common 
stock and therefore are able to control all matters submitted to our stockholders for approval so long as the shares of Class B common 
stock represent at least 9.1% of all outstanding shares of our Class A and Class B common stock. This concentrated control will limit or 
preclude the ability of our other stockholders to influence corporate matters for the foreseeable future. Additionally, transfers by holders 
of Class B common stock will generally result in those transferred shares converting into Class A common stock, subject to limited 
exceptions, such as certain transfers effected for estate planning or charitable purposes. The conversion of Class B common stock into 
Class A common stock has had and will continue to have the effect, over time, of increasing the relative voting power of those holders 
of Class B common stock who retain such shares. If, for example, Mr. Steinert retains a significant portion of his holdings of Class B 
common stock, he could continue to control a majority of the combined voting power of our outstanding capital stock.

Our status as a “controlled company” could make our Class A common stock less attractive to some investors or otherwise harm the 
trading price of our Class A common stock.

More than 50% of our voting power is held by Mr. Steinert. As a result, we are a “controlled company” under the corporate 
governance rules for Nasdaq-listed companies and may elect not to comply with certain Nasdaq corporate governance requirements. 
We rely and have relied on certain or all of these exemptions. Accordingly, should the interests of our controlling stockholder differ 
from those of other stockholders, the other stockholders may not have the same protections afforded to stockholders of companies that 
are subject to all of the corporate governance rules for Nasdaq-listed companies. Our status as a controlled company could make our 
Class A common stock less attractive to some investors or otherwise harm our stock price.

The  trading  price  of  our  Class  A  common  stock  has  been  and  may  continue  to  be  volatile  and  the  value  of  our  stockholders’ 
investment in our stock could decline.

The trading price of our Class A common stock has been and may continue to be volatile and fluctuate substantially. The trading 
price of our Class A common stock depends on a number of factors, including those described in this “Risk Factors” section, many of 
which are beyond our control and may not be related to our operating performance. Factors that could cause fluctuations in the trading 
price of our Class A common stock include the following: changes in the operating performance and stock market valuations of other 
technology  companies  generally,  or  those  in  our  industry  in  particular;  sales  of  shares  of  our  Class  A  common  stock  by  us  or  our 
stockholders; adverse changes to recommendations regarding our stock by covering securities analysts; failure of securities analysts to 
maintain coverage of us, changes in financial estimates by any securities analysts who follow our company, or our failure to meet these 
estimates  or  the  expectations  of  investors;  announcements  by  us  or  our  competitors  of  new  products;  the  public’s  reaction  to  our 
issuances of earnings guidance or other public announcements and filing; real or perceived inaccuracies in our key metrics; actions of 
an activist stockholder; actual or anticipated changes in our operating results or fluctuations in our operating results or developments in 
our business, our competitors’ businesses, or the competitive landscape generally; litigation involving us or investigations by regulators 
into our operations or those of our competitors; developments or disputes concerning our proprietary rights; announced or completed 
acquisitions of businesses or technologies by us or our competitors; new laws or regulations or new interpretations of existing laws or 

30

regulations  applicable  to  our  business;  changes  in  accounting  standards,  policies,  or  guidelines;  any  significant  change  in  our 
management; changes in the automobile industry; the COVID-19 pandemic; and general economic conditions.

We cannot guarantee that our share repurchase program will be fully implemented or that it will enhance stockholder value, and 
share repurchases could affect the price of our Class A common stock.

In December 2022, our board of directors authorized a share repurchase program (the "Share Repurchase Program") pursuant to 
which we may, from time to time, purchase shares of our Class A common stock for an aggregate purchase price not to exceed $250 
million, with an expiration date of December 31, 2023. Repurchases under the program may be made through a variety of methods, 
including but not limited to open market purchases, privately negotiated transactions and transactions that may be effected pursuant to 
one or more plans under Rule 10b5-1 and/or Rule 10b-18 of the Exchange Act, and are subject to market and business conditions, levels 
of available liquidity, cash requirements for other purposes, regulatory, and other relevant factors. The timing, pricing, and size of share 
repurchases will depend on a number of factors, including, but not limited to, price, corporate and regulatory requirements, and general 
market and economic conditions. The repurchase program does not obligate us to repurchase any dollar amount or number of shares, 
and the program may be suspended or discontinued at any time, which may result in a decrease in the price of our Class A common 
stock.

Repurchases under our Share Repurchase Program will decrease the number of outstanding shares of our Class A common stock 
and therefore could affect the price of our Class A common stock and increase its volatility. The existence of our Share Repurchase 
Program could also cause the price of our Class A common stock to be higher than it would be in the absence of such a program and 
could reduce the market liquidity for our Class A common stock. Additionally, repurchases under our Share Repurchase Program will 
diminish our cash reserves, which could impact our ability to further develop our business and service our indebtedness. There can be 
no assurance that any share repurchases will enhance stockholder value because the market price of our Class A common stock may 
decline below the levels at which we repurchased such shares. Any failure to repurchase shares after we have announced our intention 
to do so may negatively impact our reputation and investor confidence in us and may negatively impact our Class A common stock 
price. Although our Share Repurchase Program is intended to enhance long-term stockholder value, short-term price fluctuations could 
reduce the program’s effectiveness.

General Risk Factors

We are unable to predict the extent to which the ongoing global COVID-19 pandemic may adversely impact our business operations, 
financial performance and results of operations.

For the past three years the COVID-19 pandemic and efforts to control its spread have resulted in, and may continue to or at a 
later  time  result  in,  significant  disruptions  to  the  global  economy  as  well  as  businesses  and  capital  markets  around  the  world.  Our 
operations have been and may continue to be materially adversely affected by a range of factors related to the COVID-19 pandemic that 
are  not  within  our  control,  including  the  various  restrictions  imposed  by  cities,  counties,  states  and  countries  on  our  employees, 
customers, partners and suppliers designed to limit the spread of COVID-19. The ultimate extent of the impact of the pandemic will 
depend on future developments that remain highly uncertain and cannot currently be predicted, including outbreaks of new variants and 
the availability and effectiveness of vaccines.

Our operations have been and may continue to be materially adversely affected by a range of factors related to the COVID-19 
pandemic, including periodic changes in restrictions that vary from region to region in which we operate and may require rapid response 
to new or reinstated orders. Many of these orders resulted in, and, to the extent reinstated, may in the future result in changes to our 
on-site work policies and staffing and restrictions on the ability of consumers to buy and sell automobiles by restricting operations at 
dealerships and/or by closing or reducing the services provided by certain service providers upon which dealerships rely. In addition, 
these restrictions and continued concern about the spread of the disease have impacted car shopping by consumers and disrupted the 
operations of car dealerships, which has adversely affected and may continue to adversely affect the market for automobile purchases. 

These effects from the COVID-19 pandemic on our revenue caused us to implement certain cost-savings measures across our 
business,  which  previously  disrupted  our  business  and  operations.  Any  future  cost-savings  measures  implemented  by  us  due  to 
macroeconomic issues, may affect our future business and operations and yield unintended consequences, such as loss of key employees, 
increased costs in hiring new employees, undesired attrition, and the risk that we may not achieve anticipated cost savings at the levels 
we expect, any of which may have a material adverse effect on our results of operations and/or financial condition. 

We continue to monitor and assess the ongoing effects of the COVID-19 pandemic on our commercial operations, including the 
impact on our revenue. We cannot at this time accurately predict what effects these conditions will ultimately have on our operations or 
on the global economies and financial markets in which we operate, which may have a significant negative impact on our business, 
financial condition and results of operations.

31

We participate in a highly competitive market, and pressure from existing and new companies may adversely affect our business and 
operating results.

We  face  significant  competition  from  companies  that  provide  listings,  car-shopping  information,  lead  generation,  marketing, 
wholesale, and digital car-buying and -selling services designed to help consumers and dealers shop for cars and to enable dealers to 
reach these consumers. Our competitors include: online automotive marketplaces and websites; internet search engines; peer-to-peer 
marketplaces; social media marketplaces; sites operated by automobile dealers; online dealerships; and vehicle auction companies. We 
compete with these and other companies for a share of dealers’ overall marketing budget for online and offline media marketing spend 
and we compete with these and other companies in attracting consumers to our websites. To the extent that dealers view alternative 
marketing  and  media  strategies  to  be  superior  to  our  marketplaces,  we  may  not  be  able  to  maintain  or  grow  the  number  of  dealers 
subscribing to, and advertising on, our marketplaces, and our business and financial results may be adversely affected. We also expect 
that new competitors will continue to enter the online automotive retail and wholesale industries with competing marketplaces, products, 
and services, and that existing competitors will expand to offer competing products or services, which could have an adverse effect on 
our business and financial results.

Our competitors could significantly impede our ability to expand the number of dealers using our marketplaces or could offer 
discounts that could significantly impede our ability to maintain our pricing structure. Our competitors may also develop and market 
new technologies that render our existing or future platforms and associated products less competitive, unmarketable, or obsolete. In 
addition, if our competitors develop platforms with similar or superior functionality to ours, or if our web traffic declines, we may need 
to decrease our subscription and advertising fees. If we are unable to maintain our current pricing structure due to competitive pressures, 
our revenue would likely be reduced and our financial results would be negatively affected. Furthermore, our existing and potential 
competitors may have significantly more financial, technical, marketing, and other resources than we have, which may allow them to 
offer  more  competitive  pricing  and  the  ability  to  devote  greater  resources  to  the  development,  promotion,  and  support  of  their 
marketplaces,  products,  and  services.  They  may  also  have  more  extensive  automotive  industry  relationships  than  we  have,  longer 
operating histories, and greater name recognition. In addition, these competitors may be able to respond more quickly with technological 
advances and to undertake more extensive marketing or promotional campaigns than we can. To the extent that any competitor has 
existing relationships with dealers or auto manufacturers for marketing or data analytics solutions, those dealers and auto manufacturers 
may be unwilling to partner with us. If we are unable to compete with these competitors, the demand for our marketplaces and related 
products and services could substantially decline.

We must maintain proper and effective internal control over financial reporting and any failure to maintain the adequacy of these 
internal controls may adversely affect investor confidence in our company and, as a result, the value of our Class A common stock.

We are required, pursuant to Section 404 and the related rules adopted by the SEC, to furnish a report by management on, among 
other things, the effectiveness of our internal control over financial reporting on an annual basis. This assessment includes disclosure of 
any material weaknesses identified by our management in our internal control over financial reporting, such as those described above. 
In addition, our independent registered public accounting firm must attest to the effectiveness of our internal control over financial 
reporting under Section 404. Our independent registered public accounting firm may issue a report that is adverse to us in the event it is 
not satisfied with the level at which our controls are documented, designed or operating. We may not be able to remediate the material 
weakness described above and/or any future material weaknesses that may be identified, or to complete our evaluation, testing and 
required remediation in a timely fashion. We are also required to disclose significant changes made to our internal control procedures 
on a quarterly basis. Our compliance with Section 404 requires that we incur substantial accounting expense and expend significant 
management efforts. Any failure to maintain internal control over financial reporting could severely inhibit our ability to accurately 
report our financial condition or results of operations. If we are unable to assert that our internal control over financial reporting is 
effective or our independent registered public accounting firm is unable to express an opinion on the effectiveness of our internal control 
over financial reporting when it is required to issue such opinion, we could lose investor confidence in the accuracy and completeness 
of  our  financial  reports,  the  market  price  of  our  Class  A  common  stock  could  decline,  and  we  could  be  subject  to  sanctions  or 
investigations by Nasdaq, the SEC or other regulatory authorities. Failure to remedy the material weakness described above and/or any 
future  material  weaknesses  that  may  be  identified,  or  to  implement  or  maintain  other  effective  control  systems  required  of  public 
companies, could also restrict our future access to the capital markets.

We expect our results of operations to fluctuate on a quarterly and annual basis.

Our revenue and results of operations could vary significantly from period to period and may fail to match expectations as a result 
of a variety of factors, some of which are outside of our control, including the continued effects of the COVID-19 pandemic and other 
macroeconomic  issues,  such  as  increased  interest  rates.  Our  results  may  vary  as  a  result  of  fluctuations  in  the  number  of  dealers 
subscribing  to  our  marketplaces,  the  size  and  seasonal  variability  of  our  advertisers’  marketing  budgets,  and  the  impact  of  vehicle 
arbitrations in a given period in connection with our IMCO product and the wholesale sale of automobiles. As a result of the potential 
variations in our revenue and results of operations, period-to-period comparisons may not be meaningful and the results of any one 
period should not be relied on as an indication of future performance. In addition, our results of operations may not meet the expectations 
of investors or covering analysts, which may adversely affect the trading price of our Class A common stock.

32

We could be subject to adverse changes in tax laws, regulations and interpretations, plus challenges to our tax positions.

We are subject to taxation in the United States and certain other jurisdictions in which we operate. Changes in applicable tax laws 
or regulations may be proposed or enacted that could materially and adversely affect our effective tax rate, tax payments, results of 
operations, financial condition and cash flows. In addition, tax laws and regulations are complex and subject to varying interpretations. 
There is also uncertainty over sales tax liability as a result of recent U.S. Supreme Court and Massachusetts Supreme Court decisions, 
which could precipitate reactions that could adversely increase our tax administrative costs and tax risk, and negatively affect our overall 
business, results of operations, financial condition and cash flows. We are also regularly subject to audits by tax authorities. Any adverse 
development or outcome in connection with any such tax audits, and any other audits or litigation, could materially and adversely impact 
our effective tax rate, tax payments, results of operations, financial condition and cash flows.

The Russian invasion of Ukraine and the retaliatory measures imposed by the U.S., U.K., European Union and other countries and 
the responses of Russia to such measures have caused significant disruptions to domestic and foreign economies.

The Russia and Ukraine conflict had an immediate impact on the global economy resulting in higher prices for oil and other 
commodities,  including  vehicle  components.  Economic  sanctions  and  bans,  together  with  Russia's  own  retaliatory  measures  have 
disrupted supply chains and economic markets. The global impact of these measures is continually evolving and the future impact cannot 
be predicted with certainty. In particular, the Russia and Ukraine conflict has further impacted the ability of certain manufacturers to 
produce new vehicles and new vehicle parts, which may result in continued disruptions to the supply of new and used vehicles. Further, 
there is no assurance that when the Russia and Ukraine conflict ends, countries will not continue to impose sanctions and bans.

While these events have not materially interrupted our operations, these or future developments resulting from the Russia and 
Ukraine conflict, such as a cyberattack on the U.S. or our suppliers, could disrupt our operations, our customers' operations, or the 
activity of consumers on our websites.

33

Item 1B. Unresolved Staff Comments. 

Not applicable.

Item 2. Properties. 

We do not own any real property. Our principal executive offices are located in Cambridge, Massachusetts where we lease a total 
of approximately 185,064 square feet of space in various parcels in three buildings with lease terms through 2033. We also lease office 
space  in  Addison,  Texas,  Dublin,  Ireland,  and  San  Francisco,  California  for  our  CarOffer,  European  and  Autolist  operations, 
respectively. We sublease two of our leased office spaces for part of the remaining terms of the leases. Our U.S. Marketplace segment 
utilizes the offices in Cambridge Massachusetts and San Francisco, California. Our Digital Wholesale segment utilizes the office in 
Addison, Texas. The Other category of segment reporting utilizes the office in Dublin, Ireland. We believe that our current facilities are 
suitable and adequate to meet our current needs. We believe that suitable additional space or substitute space will be available in the 
future to accommodate our operations as needed. In 2019, we entered into a lease for office space at 1001 Boylston Street in Boston, 
Massachusetts, which we expect to occupy in 2024.

Item 3. Legal Proceedings. 

From time to time we may become involved in legal proceedings or be subject to claims arising in the ordinary course of our 
business. We are not presently subject to any pending or threatened litigation that we believe, if determined adversely to us, would 
individually, or taken together, reasonably be expected to have a material adverse effect on our business or financial results.

Item 4. Mine Safety Disclosures.

Not applicable.

34

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. 

Market Information for Common Stock

Our Class A common stock has been listed on the Nasdaq Global Select Market under the symbol “CARG” since October 12, 
2017. Prior to that date, there was no public trading market for our Class A common stock. Our initial public offering, or IPO, was 
priced at $16.00 per share on October 11, 2017.

On February 28, 2023, the last reported sale price of our Class A common stock on the Nasdaq Global Select Market was $17.05 

per share. 

Holders

As of February 21, 2023, we had six record holders of our Class A common stock. The actual number of stockholders is greater 
than this number of record holders, and includes stockholders who are beneficial owners but whose shares are held in street name by 
brokers and other nominees. The number of record holders does not include stockholders whose shares may be held in trust by other 
entities.

Dividends

We  have  never  declared  or  paid  any  cash  dividends  on  our  common  stock.  We  currently  anticipate  that  we  will  retain  future 

earnings to fund development and growth of our business, and we do not anticipate paying cash dividends in the foreseeable future.

35

Performance Graph

This performance graph shall not be deemed “soliciting material” or to be “filed” with the Securities and Exchange Commission 
for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or the Exchange Act, or otherwise be subject to the 
liabilities  under  that  section,  and  shall  not  be  deemed  to  be  incorporated  by  reference  into  any  filing  of  CarGurus,  Inc.  under  the 
Exchange Act or the Securities Act of 1933, as amended.

The following graph shows a comparison from December 31, 2017 through December 31, 2022 of the cumulative total return for 
our Class A common stock, the Nasdaq Composite Index and the S&P 500 Index. On December 31, 2017, the last reported sale price 
of our Class A common stock on the Nasdaq Global Select Market was $29.98 per share. All values assume a $100 initial cash investment 
and data for the Nasdaq Composite Index and the S&P 500 Index assume reinvestment of dividends, if any. Such returns are based on 
historical results and are not intended to suggest future performance. 

CARG
S&P 500 Index
Nasdaq Composite Index

12/31/2017
100
100
100

12/31/2018
113
96
97

12/31/2019
117
126
133

12/31/2020
106
149
192

12/31/2021
112
192
235

12/31/2022
47
157
159

36

Recent Sales of Unregistered Securities

None.

Purchases of Equity Securities

The following table summarizes information about our purchases of our equity securities for each of the months during the year 

ended December 31, 2022:

Maximum 
Approximate 
Dollar Value 
of Shares of 
Common 
Stock that 
May Yet be 
Purchased 
Under the 
Plans or 
Programs 
(in 
thousands)(2)
231,309
$

Total Number 
of Shares of 
Common 
Stock 
Purchased as 
Part of 
Publicly 
Announced 
Plans or 
Programs(2)(3)
1,350,473
1,350,473

Total Number 
of Shares of 
Common 
Stock 
Purchased

Weighted 
Average Price 
Paid per 
Share of 
Common 
Stock(1)

1,350,473
1,350,473

$
$

13.84
13.84

December 1, 2022 through December 31, 2022

Period

Total

(1)

(2)

The weighted average price paid per share of common stock does not include cost of commissions.

On December 8, 2022, we announced that our Board of Directors authorized the Share Repurchase Program, pursuant to which we may, from time to time, purchase shares of our Class A 

common stock for an aggregate purchase price not to exceed $250 million. Share repurchases under the Share Repurchase Program may be made through a variety of methods, including 

but not limited to open market purchases, privately negotiated transactions and transactions that may be effected pursuant to one or more plans under Rule 10b5-1 and/or Rule 10b-18 of the 

Exchange Act. The Share Repurchase Program does not obligate us to repurchase any minimum dollar amount or number of shares. The Share Repurchase Program has an expiration date 

of December 31, 2023, and prior to its expiration may be modified, suspended, or discontinued by our Board of Directors at any time without prior notice. All repurchased shares will be 

retired. We expect to fund share repurchases through cash on hand and cash generated from operations.

(3)

The total number of shares of common stock purchased as part of our Share Repurchase Program was inclusive of shares purchased but not settled as of December 31, 2022.

Item 6. Reserved.

37

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

You  should  read  the  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  together  with  our 
consolidated financial statements and the related notes and other financial information included elsewhere in this report. Some of the 
information contained in this discussion and analysis or elsewhere in this Annual Report on Form 10-K, including information with 
respect to our plans and strategy for our business and our performance and future success, includes forward-looking statements that 
involve risks and uncertainties. See “Special Note Regarding Forward-Looking Statements.” You should review the “Risk Factors” 
section of this Annual Report on Form 10-K for a discussion of important factors that could cause actual results to differ materially 
from the results described in or implied by the forward-looking statements contained in the following discussion and analysis. 

In this discussion, we use financial measures that are considered non-GAAP financial measures under Securities and Exchange 
Commission rules. These rules regarding non-GAAP financial measures require supplemental explanation and reconciliation, which 
are included elsewhere in this Annual Report on Form 10-K. Investors should not consider non-GAAP financial measures in isolation 
from or in substitution for, financial information presented in compliance with United States generally accepted accounting principles, 
or GAAP. 

This section of this Annual Report on Form 10-K discusses 2022 and 2021 items and year-to-year comparisons between 2022 and 
2021. This section of this Annual Report on Form 10-K also discusses 2021 and 2020 segment revenue and segment operating income 
(loss) from operations and year-to-year comparisons between 2021 and 2020 segment revenue and segment operating income (loss) 
from  operations.  Discussions  of  all  other  2020  items  and  year-to-year  comparisons  between  2021  and  2020  can  be  found  in 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our Annual Report on 
Form  10-K  for  the  fiscal  year  ended  December 31,  2021.  The  period-to-period  comparison  of  financial  results  is  not  necessarily 
indicative of future results.

Company Overview

CarGurus, Inc. is a multinational, online automotive platform for buying and selling vehicles that is building upon its industry-
leading listings marketplace with both digital retail solutions and the CarOffer digital wholesale platform. The CarGurus platform gives 
consumers the confidence to buy and/or sell a vehicle either online or in-person, and it gives dealerships the power to accurately price, 
instantly  acquire,  effectively  market,  and  quickly  sell  vehicles,  all  with  a  nationwide  reach.  We  use  proprietary  technology,  search 
algorithms and data analytics to bring trust, transparency and competitive pricing to the automotive shopping experience. 

We are headquartered in Cambridge, Massachusetts and were incorporated in the State of Delaware on June 26, 2015. 

We  operate  principally  in  the  United  States.  In  the  United  States,  we  also  operate  as  independent  brands  the  Autolist  online 
marketplace, which we wholly own, and CarOffer digital wholesale marketplace, in which we hold a 51% equity interest. In addition to 
the United States, we operate online marketplaces under the CarGurus brand in Canada and the United Kingdom. In the United Kingdom, 
we also operate as an independent brand the PistonHeads online marketplace, which we wholly own.

We have subsidiaries in the United States, Canada, Ireland, and the United Kingdom and, prior to the first quarter of 2022, we had 
two reportable segments – United States and International. Effective as of the first quarter of 2022, we revised our segment reporting 
from two reportable segments to one reportable segment. Effective as of the fourth quarter of 2022, we revised our segment reporting 
from one reportable segment to two reportable segments – U.S. Marketplace and Digital Wholesale. See Note 13 of the consolidated 
financial statements included elsewhere in this Annual Report on Form 10-K for further segment reporting and geographical information.

We derive our revenue from marketplace revenue, wholesale revenue, and product revenue. Marketplace revenue is included in 
the U.S. Marketplace segment and Other category of segment reporting. Wholesale revenue and product revenue are included in the 
Digital Wholesale segment. We generate marketplace revenue primarily from (i) dealer subscriptions to our Listings packages, Real-
time Performance Marketing, or RPM, digital advertising suite, and Digital Retail, (ii) advertising revenue from auto manufacturers and 
other  auto-related  brand  advertisers,  and  (iii)  revenue  from  partnerships  with  financing  services  companies.  We  generate  wholesale 
revenue primarily from (i) transaction fees earned from facilitating the purchase and sale of vehicles between dealers, or Dealer-to-
Dealer transactions, (ii) transaction fees earned from sale of vehicles to dealers that we acquire at other marketplaces, and (iii) transaction 
fees earned from performing inspection and transportation services, inclusive of Dealer-to-Dealer transactions, other marketplace to 
dealer transactions, and IMCO transactions (as defined below). We generate product revenue primarily from (i) aggregate proceeds 
received from the sale of vehicles to dealers that were acquired directly from customers, or CarGurus Instant Max Cash Offer, or IMCO 
transactions, and (ii) proceeds received from the sale of vehicles that were acquired through arbitration.

38

For the year ended December 31, 2022, we generated revenue of $1,655.0 million, a 74% increase from $951.4 million of revenue 

for the year ended December 31, 2021. 

For  the  year  ended  December 31,  2022,  we  generated  consolidated  net  income  of  $79.0  million  and  Consolidated  Adjusted 
EBITDA of $187.7 million, compared to consolidated net income of $110.4 million and Consolidated Adjusted EBITDA of $270.3 
million for the year ended December 31, 2021. 

See  “Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest” below for more information regarding our use of Adjusted EBITDA, a non-GAAP financial measure, and a reconciliation of 
Adjusted EBITDA to our consolidated net income.

COVID-19 Update

For the past three years, the COVID-19 pandemic and efforts to control its spread have resulted in significant disruptions to the 
global economy as well as businesses and capital markets around the world. The ultimate extent of the impact of the pandemic will 
depend on future developments that remain highly uncertain and cannot currently be predicted, including outbreaks of new variants and 
the availability and effectiveness of vaccines. 

Our  operations  have  been  affected  by  a  range  of  factors  related  to  the  COVID-19  pandemic,  including  periodic  changes  in 
restrictions that vary from region to region in which we operate and may require rapid response to new or reinstated orders. Many of 
these orders resulted in changes to our on-site work policies and staffing and restrictions on the ability of consumers to buy and sell 
automobiles by restricting operations at dealerships and/or by closing or reducing the services provided by certain service providers 
upon which dealerships rely. In addition, these restrictions and continued concern about the spread of the disease have impacted car 
shopping  by  consumers  and  disrupted  the  operations  of  car  dealerships,  which  has  adversely  affected  the  market  for  automobile 
purchases. These effects from the COVID-19 pandemic on our revenue caused us to implement certain cost-savings measures across 
our business, which previously disrupted our business and operations. 

We continue to monitor and assess the ongoing effects of the COVID-19 pandemic on our commercial operations, including the 
impact on our revenue. See the “Risk Factors” section of this Annual Report on Form 10-K for further discussion of the impacts of the 
COVID-19 pandemic on our business.

Key Business Metrics

We  regularly  review  a  number  of  metrics,  including  the  key  metrics  listed  below,  to  evaluate  our  business,  measure  our 
performance, identify trends affecting our business, formulate financial projections, and make operating and strategic decisions. We 
believe it is important to evaluate these metrics for the United States and International geographic regions. The International region 
derives revenues from marketplace revenue from customers outside of the United States. International markets perform differently from 
the United States market due to a variety of factors, including our operating history in each market, our rate of investment, market size, 
market maturity, competition and other dynamics unique to each country.

39

Monthly Unique Users

For each of our websites (excluding the CarOffer website), we define a monthly unique user as an individual who has visited any 
such website within a calendar month, based on data as measured by Google Analytics. We calculate average monthly unique users as 
the sum of the monthly unique users of each of our websites in a given period, divided by the number of months in that period. We count 
a unique user the first time a computer or mobile device with a unique device identifier accesses any of our websites during a calendar 
month. If an individual accesses a website using a different device within a given month, the first access by each such device is counted 
as a separate unique user. If an individual uses multiple browsers on a single device and/or clears their cookies and returns to our site 
within a calendar month, each such visit is counted as a separate unique user. We view our average monthly unique users as a key 
indicator of the quality of our user experience, the effectiveness of our advertising and traffic acquisition, and the strength of our brand 
awareness.  Measuring  unique  users  is  important  to  us  and  we  believe  it  provides  useful  information  to  our  investors  because  our 
marketplace revenue depends, in part, on our ability to provide dealers with connections to our users and exposure to our marketplace 
audience. We define connections as interactions between consumers and dealers on our marketplace through phone calls, email, managed 
text and chat, and clicks to access the dealer’s website or map directions to the dealership.

Average Monthly Unique Users

United States
International
Total

Monthly Sessions

Year Ended December 31,

2022

2021

(in thousands)

29,083
6,645
35,728

31,646
7,495
39,141

We define monthly sessions as the number of distinct visits to our websites (excluding the CarOffer website) that take place each 
month within a given time frame, as measured and defined by Google Analytics. We calculate average monthly sessions as the sum of 
the monthly sessions in a given period, divided by the number of months in that period. A session is defined as beginning with the first 
page view from a computer or mobile device and ending at the earliest of when a user closes their browser window, after 30 minutes of 
inactivity, or each night at midnight (i) Eastern Time for our United States and Canada websites, other than the Autolist website, (ii) 
Pacific Time for the Autolist website, and (iii) Greenwich Mean Time for our U.K. websites. A session can be made up of multiple page 
views  and  visitor  actions,  such  as  performing  a  search,  visiting  vehicle  detail  pages,  and  connecting  with  a  dealer.  We  believe  that 
measuring the volume of sessions in a time period, when considered in conjunction with the number of unique users in that time period, 
is  an  important  indicator  to  us  of  consumer  satisfaction  and  engagement  with  our  marketplace,  and  we  believe  it  provides  useful 
information to our investors because the more satisfied and engaged consumers we have, the more valuable our service is to dealers.

Average Monthly Sessions

United States
International
Total

Number of Paying Dealers

Year Ended December 31,

2022

2021

(in thousands)

77,724
15,219
92,943

79,316
17,309
96,625

We define a paying dealer as a dealer account with an active, paid marketplace subscription at the end of a defined period. The 
number of paying dealers we have is important to us and we believe it provides valuable information to investors because it is indicative 
of the value proposition of our marketplace products, as well as our sales and marketing success and opportunity, including our ability 
to retain paying dealers and develop new dealer relationships.

Number of Paying Dealers
United States
International
Total

As of December 31,

2022

2021

24,567
6,740
31,307

23,860
6,770
30,630

40

Transactions

We define Transactions within the Digital Wholesale segment as the number of vehicles processed from car dealers, consumers, 
and other marketplaces through the CarOffer website within the applicable period. Transactions consists of each unique vehicle (based 
on vehicle identification number) that reaches "sold and invoiced" status on the CarOffer website within the applicable period, including 
vehicles sold to car dealers, vehicles sold at third-party auctions, vehicles ultimately sold to a different buyer, and vehicles that are 
returned to their owners without completion of a sale transaction. We exclude vehicles processed within CarOffer's intra-group trading 
solution (Group Trade) from the definition of Transactions, and we only count any unique vehicle once even if it reaches sold status 
multiple  times.  Digital  Wholesale  includes  Dealer-to-Dealer  Transactions  and  IMCO  Transactions.  We  view  Transactions  as  a  key 
business metric, and we believe it provides useful information to investors, because it provides insight into growth and revenue for the 
Digital  Wholesale  segment.  Transactions  drive  a  significant  portion  of  Digital  Wholesale  segment  revenue.  We  believe  growth  in 
Transactions demonstrates consumer and dealer utilization and our market share penetration in the Digital Wholesale segment.

Transactions
Transactions

Quarterly Average Revenue per Subscribing Dealer (QARSD) 

Year Ended December 31,
2021
2022

190,594

157,062

We define QARSD, which is measured at the end of a fiscal quarter, as the marketplace revenue primarily from subscriptions to 
our Listings packages and RPM digital advertising suite during that trailing quarter divided by the average number of paying dealers in 
that marketplace during the quarter. We calculate the average number of paying dealers for a period by adding the number of paying 
dealers at the end of such period and the end of the prior period and dividing by two. This information is important to us, and we believe 
it provides useful information to investors, because we believe that our ability to grow QARSD is an indicator of the value proposition 
of our products and the return on investment, or ROI, that our paying dealers realize from our products. In addition, increases in QARSD, 
which we believe reflect the value of exposure to our engaged audience in relation to subscription cost, are driven in part by our ability 
to grow the volume of connections to our users and the quality of those connections, which result in increased opportunity to upsell 
package levels and cross-sell additional products to our paying dealers.

Quarterly Average Revenue per Subscribing Dealer (QARSD)
United States
International
Consolidated

As of December 31,

2022

2021

$
$
$

5,842
1,522
4,921

$
$
$

5,633
1,546
4,731

Consolidated Adjusted EBITDA, Adjusted EBITDA, and Adjusted EBITDA attributable to redeemable noncontrolling interest

To provide investors with additional information regarding our financial results, we have presented within this Annual Report, 
Consolidated Adjusted EBITDA, Adjusted EBITDA, and Adjusted EBITDA attributable to redeemable noncontrolling interest, each of 
which  is  a  non-GAAP  financial  measures.  These  non-GAAP  financial  measures  are  not  based  on  any  standardized  methodology 
prescribed by United States generally accepted accounting principles, or GAAP, and are not necessarily comparable to any similarly 
titled measures presented by other companies.

We  define  Consolidated  Adjusted  EBITDA  as  consolidated  net  income,  adjusted  to  exclude:  depreciation  and  amortization, 
impairment of long-lived assets, stock-based compensation expense, acquisition-related expenses, other income, net, and provision for 
income taxes.

We  define  Adjusted  EBITDA  as  Consolidated  Adjusted  EBITDA  adjusted  to  exclude  Adjusted  EBITDA  attributable  to 

redeemable noncontrolling interest.

We define Adjusted EBITDA attributable to redeemable noncontrolling interest as net (loss) income attributable to redeemable 
noncontrolling interest, adjusted to exclude: depreciation and amortization, impairment of long-lived assets, stock-based compensation 
expense, other expense (income), net, and provision for income taxes. These exclusions are adjusted for redeemable noncontrolling 
interest of 38% by taking the noncontrolling interest's full financial results and multiplying each line item in the reconciliation by 38%. 
We  note  that  we  use  38%,  versus  49%,  to  allocate  the  share  of  income  (loss)  because  it  represents  the  portion  attributable  to  the 
redeemable noncontrolling interest. The 38% is exclusive of CO Incentive Units, Subject Units, and 2021 Incentive Units (as each term 
is defined in Note 2 to our consolidated financial statements appearing elsewhere in this Annual Report on Form 10-K) liability classified 
awards which do not participate in the share of income/(loss).

41

We  have  presented  Consolidated  Adjusted  EBITDA  and  Adjusted  EBITDA  within  this  Annual  Report,  because  they  are  key 
measures  used  by  our  management  and  board  of  directors  to  understand  and  evaluate  our  operating  performance,  generate  future 
operating plans, and make strategic decisions regarding the allocation of capital. In particular, we believe that the exclusion of certain 
items  in  calculating  Consolidated  Adjusted  EBITDA  and  Adjusted  EBITDA  can  produce  a  useful  measure  for  period-to-period 
comparisons of our business. We have presented Adjusted EBITDA attributable to redeemable noncontrolling interest because it is used 
by  our  management  to  reconcile  Consolidated  Adjusted  EBITDA  to  Adjusted  EBITDA.  It  represents  the  portion  of  Consolidated 
Adjusted  EBITDA  that  is  attributable  to  our  noncontrolling  interest.  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest is not intended to be reviewed on its own.

We  use  Consolidated  Adjusted  EBITDA  and  Adjusted  EBITDA  to  evaluate  our  operating  performance  and  trends  and  make 
planning decisions. We believe Consolidated Adjusted EBITDA and Adjusted EBITDA help identify underlying trends in our business 
that could otherwise be masked by the effect of the expenses that we exclude. Accordingly, we believe that Consolidated Adjusted 
EBITDA  and  Adjusted  EBITDA  provide  useful  information  to  investors  and  others  in  understanding  and  evaluating  our  operating 
results, enhancing the overall understanding of our past performance and future prospects, and allowing for greater transparency with 
respect to key financial metrics used by our management in its financial and operational decision-making. We use Adjusted EBITDA 
attributable  to  redeemable  noncontrolling  interest  to  reconcile  Consolidated  Adjusted  EBITDA  to  Adjusted  EBITDA.  It  enables  an 
investor  to  gain  a  clearer  understanding  of  the  portion  of  Consolidated  Adjusted  EBITDA  that  is  attributable  to  our  noncontrolling 
interest.

Our  Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest, are not prepared in accordance with GAAP, and should not be considered in isolation of, or as an alternative to, measures 
prepared in accordance with GAAP. There are a number of limitations related to the use of Consolidated Adjusted EBITDA, Adjusted 
EBITDA, and Adjusted EBITDA attributable to redeemable noncontrolling interest rather than consolidated net income and net (loss) 
income attributable to redeemable noncontrolling interest, respectively, which are the most directly comparable GAAP equivalents. 
Some of these limitations are:

•

•

•

•

•

•

Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest,  exclude  depreciation  and  amortization  expense  and,  although  these  are  non-cash  expenses,  the  assets  being 
depreciated may have to be replaced in the future;

Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest exclude impairment of long-lived assets and, although these are non-cash adjustments, the assets being impaired may 
have to be replaced in the future;

Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest, exclude stock-based compensation expense, which will be, for the foreseeable future, a significant recurring expense 
for our business and an important part of our compensation strategy;

Consolidated  Adjusted  EBITDA  and  Adjusted  EBITDA  exclude  transaction  and  one-time  acquisition-related  expenses 
incurred by us during a reporting period, which may not be reflective of our operational performance during such period, for 
acquisitions that have been completed as of the filing date of our annual or quarterly report (as applicable) relating to such 
period; 

Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest exclude other (income) expense, net which consists primarily of interest income earned on our cash, cash equivalents 
and investments, foreign exchange gains and losses and interest expense;

Consolidated  Adjusted  EBITDA,  Adjusted  EBITDA,  and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling 
interest, exclude the provision for income taxes;

• Adjusted EBITDA excludes Adjusted EBITDA attributable to redeemable noncontrolling interest, which is calculated as the 
net (loss) income attributable to redeemable noncontrolling interest, adjusted for all exclusions used to calculate Consolidated 
Adjusted EBITDA as described above; and

•

other companies, including companies in our industry, may calculate Consolidated Adjusted EBITDA, Adjusted EBITDA, 
and  Adjusted  EBITDA  attributable  to  redeemable  noncontrolling  interest  differently,  which  reduces  their  usefulness  as  a 
comparative measure.

42

•

Because of these limitations, we consider, and you should consider, Consolidated Adjusted EBITDA, Adjusted EBITDA, and 
Adjusted EBITDA attributable to redeemable noncontrolling interest together with other operating and financial performance 
measures presented in accordance with GAAP.

For the years ended December 31, 2022 and 2021, the following table presents a reconciliation of Consolidated Adjusted EBITDA 
and Adjusted EBITDA to consolidated net income, the most directly comparable measure calculated in accordance with GAAP for each 
of the periods presented. 

Reconciliation of Consolidated Adjusted EBITDA and Adjusted EBITDA:
Consolidated net income
Depreciation and amortization
Impairment of long-lived assets
Stock-based compensation expense
Acquisition-related expenses
Other income, net
Provision for income taxes
Consolidated Adjusted EBITDA
Adjusted EBITDA attributable to redeemable noncontrolling interest
Adjusted EBITDA

Year Ended December 31,
2021
2022

(in thousands)

$

$

78,954
45,334
165
33,682
—
(2,884)
32,408
187,659
1,006
186,653

$

$

110,373
40,476
3,128
77,710
709
(1,092)
38,987
270,291
20,784
249,507

For the years ended December 31, 2022 and 2021, the following table presents a reconciliation of Adjusted EBITDA attributable 
to  redeemable  noncontrolling  interest  to  net  (loss)  income  attributable  to  redeemable  noncontrolling  interest,  the  most  directly 
comparable measure calculated in accordance with GAAP, for each of the periods presented.

Reconciliation of Adjusted EBITDA attributable to redeemable noncontrolling 
interest:
Net (loss) income attributable to redeemable noncontrolling interest
Depreciation and amortization (1)
Impairment of long-lived assets (1)
Stock-based compensation expense (1)
Other expense, net (1)
(Benefit from) provision for income taxes (1)
Adjusted EBITDA attributable to redeemable noncontrolling interest
(1)

These exclusions are adjusted to reflect the noncontrolling interest of 38%.

$

$

Year Ended December 31,
2021
2022

(in thousands)

(5,433) $
11,702
63
(7,312)
2,007
(21)
1,006

$

1,129
10,827
—
8,410
231
187
20,784

Components of Consolidated Income Statements

Revenue

We derive our revenue from marketplace revenue, wholesale revenue, and product revenue. Marketplace revenue is included in 
the U.S. Marketplace segment and Other category of segment reporting. Wholesale revenue and product revenue are included in the 
Digital Wholesale segment. We generate marketplace revenue primarily from (i) dealer subscriptions to our Listings packages, RPM, 
digital advertising suite, and Digital Retail, (ii) advertising revenue from auto manufacturers and other auto-related brand advertisers, 
and (iii) revenue from partnerships with financing services companies. We generate wholesale revenue primarily from (i) transaction 
fees earned from Dealer-to-Dealer transactions, (ii) transaction fees earned from sale of vehicles to dealers that we acquire at other 
marketplaces, and (iii) transaction fees earned from performing inspection and transportation services, inclusive of Dealer-to-Dealer 
transactions, other marketplace to dealer transactions, and IMCO transactions. We generate product revenue primarily from (i) aggregate 
proceeds received from the sale of vehicles that were acquired through IMCO transactions, and (ii) proceeds received from the sale of 
vehicles that were acquired through arbitration.

43

Marketplace Revenue

We offer multiple types of marketplace Listings packages to our dealers for our CarGurus U.S. platform (availability varies on 
our  other  marketplaces):  Restricted  Listings,  which  is  free;  and  various  levels  of  Listings  packages,  which  each  require  a  paid 
subscription under a monthly, quarterly, semiannual, or annual subscription basis. 

Our subscriptions for customers generally auto-renew on a monthly basis and are cancellable by dealers with 30 days' advance 
notice prior to the commencement of the applicable renewal term. Subscription pricing is determined based on a dealer’s inventory size, 
region, and our assessment of the connections and return on investment ("ROI") the platform will provide them and is subject to discounts 
and/or fee reductions that we may offer from time to time. We also offer all dealers on the platform access to our Dealer Dashboard, 
which includes a performance summary, Dealer Insights tool, and user review management platform. Only dealers subscribing to a paid 
Listings package have access to the Pricing Tool, Market Analysis tool and IMV Scan tool. 

We offer paid Listings packages for the Autolist and PistonHeads websites. 

In addition to displaying inventory in our marketplace and providing access to the Dealer Dashboard, we offer dealers subscribing 
to certain of our Listings packages other subscription advertising and customer acquisition products and enhancements marketed under 
our RPM digital advertising suite. Through RPM, dealers can buy advertising that appears in our marketplace, on other sites on the 
internet, and/or on high-converting social media platforms. Such advertisements can be targeted by the user’s geography, search history, 
CarGurus website activity and a number of other targeting factors, allowing dealers to increase their visibility with in-market consumers 
and drive qualified traffic for dealers.

We also offer dealer advertising products for the PistonHeads website.

We  also  offer  dealers  subscribing  to  certain  of  our  Listings  packages  other  subscription  advertising  and  customer  acquisition 
products and enhancements such as Digital Retail, which allows shoppers to complete much of the vehicle-purchase process online 
through the Dealers’ Listings page. Digital Retail is comprised of (i) the Digital Deal Platform, which gives dealers higher quality leads 
through upfront consumer-provided information, (ii) Area Boost/Geo Expansion, which expands the visibility of a dealer’s inventory in 
the search results beyond its local market, and (iii) Hard Pull Financing, which provides loan information. 

Marketplace  revenue  also  consists  of  non-dealer  advertising  revenue  from  auto  manufacturers  and  other  auto-related  brand 
advertisers sold on a cost per thousand impressions, or CPM basis. An impression is an advertisement loaded on a web page. In addition 
to advertising sold on a CPM basis, we also have advertising sold on a cost per click basis, or CPC basis. Pricing is primarily based on 
advertisement size and position on our websites and mobile applications. Auto manufacturers and other brand advertisers can execute 
advertising campaigns that are targeted across a wide variety of parameters, including demographic groups, behavioral characteristics, 
specific  auto  brands,  categories  such  as  Certified  Pre-Owned,  and  segments  such  as  hybrid  vehicles.  We  do  not  provide  minimum 
impression guarantees or other types of minimum guarantees in our contracts with customers. Advertising is also sold indirectly through 
revenue sharing arrangements with advertising exchange partners. 

We also offer non-dealer advertising products for the Autolist and PistonHeads websites.

Marketplace revenue also includes revenue from partnerships with certain financing services companies pursuant to which we 
enable  eligible  consumers  on  our  CarGurus  U.S.  website  to  pre-qualify  for  financing  on  cars  from  dealerships  that  offer  financing 
through such companies. We primarily generate revenue from these partnerships based on the number of funded loans from consumers 
who pre-qualify with our lending partners through our site.

Wholesale Revenue

The Buying Matrix on the CarOffer platform enables buying dealers to create standing buy orders and provides instant offers to 
selling dealers. Wholesale revenue includes transaction fees earned from Dealer-to-Dealer transactions, where we collect fees from both 
the buying and selling dealers. We also sell vehicles to dealers that we acquire at other marketplaces, where we collect a transaction fee 
from the buying dealers. 

Wholesale revenue also includes fees earned from performing inspection and transportation services, where we collect fees from 
the buying dealer. Inspection and transportation service revenue is inclusive of Dealer-to-Dealer transactions, other marketplace to dealer 
transactions, and IMCO transactions.

44

Wholesale revenue also includes arbitration in which the vehicle is rematched to a new buyer and not acquired by us. Arbitration 

is the process by which we investigate and resolve claims from buying dealers. 

Wholesale revenue also includes fees earned from certain guarantees offered to dealers (which include 45-Day Guarantee and 

OfferGuard products), where we collect fees from the buying dealer or selling dealer, as applicable.

Product Revenue

The Buying Matrix on the CarOffer platform enables consumers who are selling vehicles to be instantly presented with an offer. 
Product revenue includes the aggregate proceeds received from the sale of vehicles through IMCO transactions, including vehicle sale 
price and transaction fees collected from the buying dealers. Product revenue also includes proceeds received from the sale of vehicles 
acquired through arbitration, including vehicle sale price and transaction fees collected from buying dealers. Arbitration is the process 
by which we investigate and resolve claims from buying dealers. We control the vehicle in these transactions and therefore act as the 
principal.

Cost of Revenue

Marketplace Cost of Revenue

Marketplace cost of revenue includes expenses related to supporting and hosting marketplace service offerings. These expenses 
include personnel and related expenses for our customer support team, including salaries, benefits, incentive compensation, and stock-
based compensation; third-party service provider expenses such as advertising, data center and networking expenses; amortization of 
developed technology; amortization of capitalized website development; amortization of hosting arrangements; and allocated overhead 
expenses. We allocate overhead expenses, such as rent and facility expenses, information technology expense, and employee benefit 
expense, to all departments based on headcount. As such, general overhead expenses are reflected in cost of revenue and each operating 
expense category. 

Wholesale Cost of Revenue

Wholesale cost of revenue includes expenses related to supporting and hosting wholesale service offerings, including Dealer-to-
Dealer transactions and vehicles sold to dealers acquired at other marketplaces, on the Buying Matrix on the CarOffer platform. These 
expenses include vehicle transportation and inspection expenses; net losses on vehicles related to guarantees offered to dealers through 
Dealer-to-Dealer  transactions;  personnel  and  related  expenses  for  employees  directly  involved  in  the  fulfillment  and  support  of 
transactions, including salaries, benefits, incentive compensation and stock-based compensation; third-party service provider expenses; 
amortization of developed technology; amortization of capitalized website development; and allocated overhead expenses. We allocate 
overhead expenses, such as rent and facility expenses, information technology expense, and employee benefit expense, to all departments 
based on headcount. As such, general overhead expenses are reflected in cost of revenue and each operating expense category.

Product Cost of Revenue

Product cost of revenue includes expenses related to vehicles sold to dealers through IMCO transactions and vehicles sold to 

dealers acquired through arbitration. These costs include the cost of the vehicle and transportation expenses.

Operating Expenses

Sales and Marketing

Sales and marketing expenses consist primarily of personnel and related expenses for our sales and marketing team, including 
salaries, benefits, incentive compensation, commissions, and stock-based compensation; expenses associated with consumer marketing, 
such as traffic acquisition, brand building, and public relations activities; expenses associated with dealer marketing, such as content 
marketing, customer and promotional events, and industry events; consulting services; software subscription expenses; travel expenses; 
amortization of hosting arrangements; and allocated overhead expenses. A portion of our commissions that are related to obtaining a 
new contract are capitalized and amortized over the estimated benefit period of customer relationships. All other sales and marketing 
expenses are expensed as incurred. We expect sales and marketing expenses to fluctuate from quarter to quarter as we respond to changes 
in the macroeconomic and competitive landscapes affecting our existing dealers, consumer audience and brand awareness, which will 
impact our results of operations.

45

Product, Technology, and Development

Product,  technology,  and  development  expenses,  consist  primarily  of  personnel  and  related  expenses  for  our  research  and 
development team, including salaries, benefits, incentive compensation, and stock-based compensation; software subscription expenses; 
consulting services; and allocated overhead expenses. Other than website development, internal-use software, and hosting arrangement 
expenses, research and development expenses are expensed as incurred. We expect product, technology, and development expenses to 
increase as we invest in additional engineering resourcing to develop new solutions and make improvements to our existing platform.

General and Administrative

General and administrative expenses consist primarily of personnel and related expenses for our executive, finance, legal, people 
&  talent,  and  administrative  teams,  including  salaries,  benefits,  incentive  compensation,  and  stock-based  compensation;  expenses 
associated  with  professional  fees  for  audit,  tax,  external  legal,  and  consulting  services;  payment  processing  and  billing  expenses; 
insurance  expenses;  software  subscription  expenses;  and  allocated  overhead  expenses.  General  and  administrative  expenses  are 
expensed as incurred. We expect general and administrative expenses to increase as we continue to scale our business.

Depreciation and Amortization

Depreciation and amortization expenses consist of depreciation on property and equipment and amortization of intangible assets 

and internal-use software.

Other Income, Net

Other income, net consists primarily of interest income earned on our cash, cash equivalents and investments, foreign exchange 

gains and losses and interest expense.

Provision for Income Taxes 

We are subject to federal and state income taxes in the United States and taxes in foreign jurisdictions in which we operate. For 
the years ended December 31, 2022 and 2021, a provision for income taxes was recognized as a result of the consolidated taxable income 
position. 

We recognize deferred tax assets and liabilities based on temporary differences between the financial reporting and income tax 
bases of assets and liabilities using enacted tax rates in effect for the year in which the temporary differences are expected to be recovered 
or settled. 

We  regularly  assess  the  need  to  recognize  a  valuation  allowance  against  net  deferred  tax  assets  if,  based  upon  the  available 
evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. As of December 31, 2022 and 2021, 
valuation allowances were immaterial.

We  assess  our  income  tax  positions  and  recognize  an  income  tax  benefit  or  expense  based  upon  our  evaluation  of  the  facts, 
circumstances, and information available at the reporting date. For the year ended December 31, 2022, income tax expense and liability 
related to uncertain tax positions, exclusive of immaterial interest or penalties related to uncertain tax provisions, was $0.6 million, 
which would favorably affect our effective tax rate, if recognized. For the year ended December 31, 2021, no income tax expense and 
liability related to uncertain tax positions was recognized.

46

Results of Operations

For the years ended December 31, 2022 and 2021, our consolidated income statements are as follows: 

Year Ended December 31,
2021
2022

(dollars in thousands)

Revenue:

Marketplace
Wholesale
Product

Total revenue

Cost of revenue:
Marketplace
Wholesale
Product

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization
Total operating expenses

$

$

658,771
237,635
758,629
1,655,035

56,040
176,446
764,996
997,482
657,553

336,708
123,768
73,117
15,482
549,075
108,478

3,845
(961)
2,884
111,362
32,408
78,954
(5,433)
84,387

$

636,942
195,127
119,304
951,373

47,689
127,679
118,647
294,015
657,358

290,574
106,423
97,678
14,415
509,090
148,268

120
972
1,092
149,360
38,987
110,373
1,129
109,244

Income from operations
Other income, net:
Interest income
Other (expense) income, net
Total other income, net
Income before income taxes
Provision for income taxes
Consolidated net income
Net (loss) income attributable to redeemable noncontrolling interest
Net income attributable to CarGurus, Inc.

$

For the years ended December 31, 2022 and 2021, our segment revenue and our segment income (loss) from operations are as 

follows:

Segment Revenue
U.S. Marketplace
Digital Wholesale
Other

Total

Segment Income (loss) from Operations
U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,
2021
2022

(dollars in thousands)

$

$

$

$

614,136
996,264
44,635
1,655,035

125,796
(9,174)
(8,144)
108,478

$

$

$

$

594,602
314,431
42,340
951,373

151,343
7,189
(10,264)
148,268

47

For the years ended December 31, 2022 and 2021, our consolidated income statements as a percentage of total revenue are as 

follows (amounts in the table may not sum due to rounding):

Revenue:

Marketplace
Wholesale
Product

Total revenue

Cost of revenue:
Marketplace
Wholesale
Product

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization

Total operating expenses
Income from operations
Other income, net:
Interest income
Other (expense) income, net
Total other income, net
Income before income taxes
Provision for income taxes
Consolidated net income
Net (loss) income attributable to redeemable noncontrolling interest
Net income attributable to CarGurus, Inc.

Year Ended December 31,
2021
2022

40%
14
46
100

67%
21
13
100

3
11
46
60
40

20
7
4
1
33
7

0
(0)
0
7
2
5
(0)
5

5
13
12
31
69

31
11
10
2
54
16

0
0
0
16
4
12
0
11

For the years ended December 31, 2022 and 2021, our segment revenue as a percentage of total revenue and our segment income 

(loss) from operations as a percentage of segment revenue are as follows (amounts in the table may not sum due to rounding):

Segment Revenue
U.S. Marketplace
Digital Wholesale
Other

Total

Segment Income (loss) from Operations
U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,
2021
2022

37%
60
3
100%

20%
(1)
(18)
7%

62%
33
4
100%

25%
2
(24)
16%

48

Year Ended December 31, 2022 Compared to Year Ended December 31, 2021

Revenue

Revenue by Source

Revenue
Marketplace
Wholesale
Product
Total

Percentage of total revenue:
Marketplace
Wholesale
Product
Total

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

658,771
237,635
758,629
$ 1,655,035

$

$

636,942
195,127
119,304
951,373

$

21,829
42,508
639,325
$ 703,662

3%
22
536
74%

40%
14
46
100%

67%
21
13
100%

Overall revenue increased $703.7 million, or 74%, in the year ended December 31, 2022 compared to the year ended December 31, 

2021. 

Marketplace  revenue  increased  $21.8  million,  or  3%,  in  the  year  ended  December 31,  2022  compared  to  the  year  ended 
December 31, 2021 and represented 40% of total revenue for the year ended December 31, 2022 and 67% of total revenue for the year 
ended December 31, 2021. The increase was due primarily to a $30.9 million increase in Listings revenue, as a result of a 4% growth in 
our  QARSD  for  paying  dealers  to  $4,921  for  the  three  months  ended  December 31,  2022  from  $4,731  for  the  three  months  ended 
December 31, 2021. The increase in QARSD was due primarily to signing on new dealers with higher average monthly recurring revenue 
and revenue expansion through product upgrades for existing dealers. The increase in marketplace revenue was offset in part by a $9.3 
million decrease in advertising revenue as a result of economic conditions and lower spend by our advertisers.

Wholesale  revenue  increased  $42.5  million,  or  22%,  in  the  year  ended  December 31,  2022  compared  to  the  year  ended 
December 31, 2021 and represented 14% of total revenue for the year ended December 31, 2022 and 21% of total revenue for the year 
ended December 31, 2021. The increase was due primarily to a 21% increase in Transactions to 190,594 for the year ended December 31, 
2022 from 157,062 for the year ended December 31, 2021 The increase in Transactions resulted in an increase in transaction fee revenue 
as well as an increase in transportation revenue, inspection revenue, and guarantee revenue. Fee increases also contributed to the increase 
in transportation revenue.

Product  revenue  increased  $639.3  million,  or  536%,  in  the  year  ended  December 31,  2022  compared  to  the  year  ended 
December 31, 2021 and represented 46% of the total revenue for the year ended December 31, 2022 and 13% of total revenue for the 
year  ended  December 31,  2021.  The  increase  was  due  primarily  to  a  $546.4  million  increase  in  proceeds  received  from  the  sale  of 
vehicles  through  IMCO  transactions,  including  vehicle  sale  price  and  transaction  fees,  as  a  result  of  the  IMCO  offering  becoming 
available to approximately 93% of the U.S. population. The increase in product revenue was also due in part to a $92.9 million increase 
in proceeds received from the sale of vehicles acquired through arbitration, including vehicle sale price and transaction fees, as a result 
of increased arbitration claims due primarily to increased volume.

49

Segment Revenue

Revenue
U.S. Marketplace
Digital Wholesale
Other

Total

Percentage of total revenue:
U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

614,136
996,264
44,635
$ 1,655,035

$

$

594,602
314,431
42,340
951,373

$

19,534
681,833
2,295
$ 703,662

3%

217
5
74%

37%
60
3
100%

62%
33
4
100%

U.S. Marketplace segment revenue increased $19.5 million, or 3%, in the year ended December 31, 2022 compared to the year 
ended December 31, 2021 and represented 37% of total revenue for the year ended December 31, 2022 and 62% of total revenue for the 
year ended December 31, 2021. This increase was due primarily to a $28.6 million increase in Listings revenue, as a result of a 4% 
growth in our U.S. QARSD for paying dealers to $5,842 at December 31, 2022 from $5,633 at December 31, 2021. The increase in U.S. 
QARSD was due primarily to signing on new dealers with higher average monthly recurring revenue and revenue expansion through 
product upgrades for existing dealers. The increase in U.S. Marketplace segment revenue was offset in part by a $9.7 million decrease 
in advertising revenue as a result of economic conditions and lower spend by our advertisers.

Digital Wholesale segment revenue, which is comprised of wholesale revenue and product revenue, increased $681.8 million, or 
217%, in the year ended December 31, 2022 compared to the year ended December 31, 2021 and represented 60% of total revenue for 
the year ended December 31, 2022 and 33% of total revenue for the year ended December 31, 2021. Wholesale revenue increased $42.5 
million in the year ended December 31, 2022, compared to the year ended December 31, 2021. The increase in wholesale revenue was 
due primarily to a 21% increase in Transactions to 190,594 for the year ended December 31, 2022 from 157,062 for the year ended 
December 31, 2021. The increase in Transactions resulted in an increase in transaction fee revenue as well as an increase in transportation 
revenue, inspection revenue, and guarantee revenue. Fee increases also contributed to the increase in transportation revenue. Product 
revenue increased $639.3 million in the year ended December 31, 2022 compared to the year ended December 31, 2021. The increase 
in  product  revenue  was  due  primarily  to  a  $546.4  million  increase  in  proceeds  received  from  the  sale  of  vehicles  through  IMCO 
transactions, including vehicle sale price and transaction fees, as a result of the IMCO offering becoming available to approximately 
93% of the U.S. population. The increase in product revenue was also due in part to a $92.9 million increase in proceeds received from 
the sale of vehicles acquired through arbitration, including vehicle sale price and transaction fees, as a result of increased arbitration 
claims due primarily to increased volume.

Cost of Revenue

Cost of revenue
Marketplace
Wholesale
Product
Total

Percentage of total revenue:
Marketplace
Wholesale
Product
Total

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

$

56,040
176,446
764,996
997,482

$

$

47,689
127,679
118,647
294,015

$

$

8,351
48,767
646,349
703,467

18%
38
545
239%

3%
11
46
60%

5%
13
12
31%

Overall cost of revenue increased $703.5 million, or 239%, in the year ended December 31, 2022 compared to the year ended 

December 31, 2021. 

50

Marketplace cost of revenue increased $8.4 million, or 18%, in the year ended December 31, 2022 compared to the year ended 
December 31, 2021 and represented 3% of total revenue for the year ended December 31, 2022 and 5% of total revenue for the year 
ended  December 31,  2021.  The  increase  was  due  primarily  to  a  $4.6  million  increase  in  fees  related  to  provisioning  advertising 
campaigns on our websites from changing to more effective but slightly higher cost service providers and a $3.4 million increase in data 
and hosting costs. 

Wholesale cost of revenue increased $48.8 million, or 38%, in the year ended December 31, 2022 compared to the year ended 
December 31, 2021 and represented 11% of total revenue for the year ended December 31, 2022 and 13% of total revenue for the year 
ended December 31, 2021. The increase was due primarily to an increase in Dealer-to-Dealer transactions which resulted an increase in 
transportation  expenses,  inspection  expenses,  third-party  service  provider  expenses,  and  guarantee  expenses.  Cost  increases  also 
contributed  to  the  increase  in  transportation  expenses.  The  increase  in  wholesale  cost  of  revenue  was  also  driven  by  an  increase  in 
amortization of capitalized website development.

Product cost of revenue increased $646.3 million, or 545%, in the year ended December 31, 2022 compared to the year ended 
December 31, 2021 and represented 46% of the total revenue for the year ended December 31, 2022 and 12% of total revenue for the 
year ended December 31, 2021. The increase was due primarily to a $535.5 million increase in expenses related to vehicles sold to 
dealers through IMCO transactions as a result of an increase in IMCO transactions. The increase in IMCO transactions was due primarily 
to the offering becoming available to approximately 93% of the U.S. population. The increase in product cost of revenue was also due 
in part to a $110.8 million increase in expenses related to vehicles sold to dealers acquired through arbitration as a result of increased 
arbitration claims due primarily to increased volume.

Operating Expenses

Sales and Marketing Expenses

Sales and marketing
Percentage of total revenue

Year Ended December 31,

Change

2022

$

336,708

$

Amount

2021
(dollars in thousands)
290,574

$

46,134

%

16%

20%

31%

Sales and marketing expenses increased $46.1 million, or 16%, in the year ended December 31, 2022 compared to the year ended 
December 31, 2021. The increase was due primarily to a $38.8 million increase in marketing expenses, primarily related to the marketing 
of IMCO in the first three quarters of 2022, search engine performance marketing as part of our efforts to increase site traffic due to a 
result  of  increased  dealer  inventory  compared  to  the  year  ended  December  31,  2021,  and  creative  expenses  for  future  marketing 
campaigns. The increase was also due in part to a $19.8 million increase in salaries and employee-related expense, exclusive of stock-
based compensation expense and commissions expenses, which decreased $5.1 million and $2.1 million, respectively. The increase in 
salaries and employee-related expense was due primarily to a 21% increase in headcount. The decrease in stock-based compensation 
was due primarily to the revaluation of liability-based stock awards. The decrease in commissions expense was due primarily to higher 
capitalization  on  commissions  as  a  result  of  compensation  plan  changes,  net  of  sales  growth.  The  increase  in  sales  and  marketing 
expenses  was  also  due  in  part  to  a  $1.7  million  increase  in  software  subscription  expenses,  inclusive  of  amortization  of  hosting 
arrangements, a $1.2 million increase in allocated insurance and legal expenses, a $1.1 million increase in travel expenses, and a $0.8 
million increase in employee expenses associated with the return to office. The increase in sales and marketing expense was offset in 
part by a $10.8 million decrease in brand awareness advertising costs due to decreased spend as a result of a change in advertising 
strategy toward the end of 2022.

Product, Technology, and Development Expenses

Product, technology, and development
Percentage of total revenue

Year Ended December 31,

Change

2022

$

123,768

$

Amount

2021
(dollars in thousands)
106,423

$

17,345

%

16%

7%

11%

51

Product, technology, and development expenses increased $17.3 million, or 16%, in the year ended December 31, 2022 compared 
to  the  year  ended  December 31,  2021.  The  increase  was  due  primarily  to  a  $20.4  million  increase  in  salaries  and  employee-related 
expenses, exclusive of stock-based compensation, which decreased $2.7 million. The increase in salaries and employee-related expenses 
was due primarily to a 16% increase in headcount. The decrease in stock-based compensation was due primarily to the revaluation of 
liability-based stock awards. The increase in product, technology, and development expenses was also due in part to a $3.7 million 
increase in consulting expenses, a $1.6 million increase in software subscription expenses, a $0.6 million increase in employee expenses 
associated with the return to office and a $0.5 million increase in travel expenses. The increase in product, technology, and development 
expenses was offset in part by a $7.9 million decrease resulting from increased capitalized projects and a prior year impairment of 
website development costs.

General and Administrative Expenses

General and administrative
Percentage of total revenue

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

73,117

$

97,678

$

(24,561)

(25)%

4%

10%

General and administrative expenses decreased $24.6 million, or 25%, in the year ended December 31, 2022 compared to the year 
ended December 31, 2021. The decrease was due primarily to a $37.0 million decrease in stock-based compensation. The decrease in 
stock-based  compensation  was  due  to  the  revaluation  of  liability-based  stock  awards.  The  decrease  in  general  and  administrative 
expenses was offset in part by a $6.0 million increase in salaries and employee-related expenses, exclusive of stock-based compensation. 
The increase in salaries and employee-related expenses was due primarily to a 23% increase in headcount. The decrease was also offset 
in part by a $2.2 million increase in audit, tax, legal and consulting expenses, a $1.1 million increase in software subscription expenses, 
a $0.8 million increase in indirect tax expenses, a $0.6 million increase in bad debt expense, and a $0.5 million increase in payment 
processing and billing expense.

Depreciation and Amortization Expenses

Depreciation and amortization
Percentage of total revenue

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

15,482

$

14,415

$

1,067

7%

1%

2%

Depreciation and amortization expenses increased $1.1 million, or 7%, in the year ended December 31, 2022 compared to the year 
ended December 31, 2021. The increase was due primarily to internal-use software projects that went into service during the year ended 
December 31, 2022.

Other Income, net

Other income, net
Interest income
Other (expense) income

Total other income, net
Percentage of total revenue:
Interest income
Other (expense) income

Total other income, net

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

$

3,845
(961)
2,884

$

$

120
972
1,092

$

$

3,725
(1,933)
1,792

3104%
(199)
164%

0%
(0)
0%

0%
0
0%

Other  income,  net  increased  $1.8  million,  or  164%,  in  the  year  ended  December 31,  2022  compared  to  the  year  ended 
December 31, 2021. The $3.7 million increase in interest income was due primarily to the investment in new money market accounts 
as a result of interest rate increases during the year ended December 31, 2022. The $1.9 million decrease in other (expense) income was 
due primarily to $1.5 million increase in realized and unrealized loss associated with the strengthening of the dollar against certain 
foreign currencies.

52

Provision for Income Taxes

Provision for income taxes
Percentage of total revenue

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

32,408

$

38,987

$

(6,579)

(17)%

2%

4%

Provision  for  income  taxes  decreased  $6.6  million,  or  17%  in  year  ended  December 31,  2022  compared  to  the  year  ended 
December 31, 2021. The decrease in provision for income taxes recognized during the year ended December 31, 2021 was due primarily 
to  decreased  profitability.  This  was  offset  by  a  $1.5  million  tax  expense  related  to  excess  stock-based  compensation  deductions 
recognized during 2022, compared to $0.4 million tax expense recognized during 2021. Furthermore, a $3.9 million tax expense was 
recognized during 2022 in connection with the Section 162(m) excess officer compensation limitation, compared to $2.0 million tax 
expense recognized during 2021.

Segment Income (loss) from Operations

Segment Income (loss) from Operations
U.S. Marketplace
Digital Wholesale
Other

Total

Percentage of segment revenue:
U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,

Change

2022

2021
(dollars in thousands)

Amount

%

$

$

125,796
(9,174)
(8,144)
108,478

$

$

151,343
7,189
(10,264)
148,268

$

$

(25,547)
(16,363)
2,120
(39,790)

(17)%
(228)
21
(27)%

20%
(1)
(18)
7%

25%
2
(24)
16%

U.S.  Marketplace  segment  income  from  operations  decreased  $25.5  million,  or  17%,  in  the  year  ended  December 31,  2022 
compared  to  the  year  ended  December 31,  2021  and  represented  20%  of  U.S.  Marketplace  segment  revenue  for  the  year  ended 
December 31, 2022 and 25% of U.S. Marketplace segment revenue for the year ended December 31, 2021. The decrease was due to 
increases in revenue of $19.5 million, offset by increases in cost of revenue of $10.1 million and increases in operating expenses of 
$34.9 million.

Digital  Wholesale  segment  income  from  operations  decreased  $16.4  million,  or  228%,  in  the  year  ended  December 31,  2022 
compared  to  the  year  ended  December 31,  2021  and  represented  1%  of  Digital  Wholesale  segment  revenue  for  the  year  ended 
December 31, 2022 and 2% of Digital Wholesale segment revenue for the year ended December 31, 2021. The decrease was due to 
increases in revenue of $681.8 million, offset by increases in cost of revenue of $692.5 million and increases in operating expenses of 
$5.7 million.

53

Year Ended December 31, 2021 Compared to Year Ended December 31, 2020

Revenue

Segment Revenue

Segment Revenue
U.S. Marketplace
Digital Wholesale
Other

Total

Percentage of segment revenue:
U.S. Marketplace
Digital Wholesale
Other

Total

(1)

 NM - Not meaningful

Year Ended December 31,

Change

2021

2020
(dollars in thousands)

Amount

%

$

$

594,602
314,431
42,340
951,373

$

$

519,835
—
31,616
551,451

$

$

74,767
314,431
10,724
399,922

14%

NM(1)
34
73%

62%
33
4
100%

94%

NM(1)
6
100%

U.S. Marketplace segment revenue increased $74.8 million, or 14%, in the year ended December 31, 2021 compared to the year 
ended December 31, 2020 and represented 62% of segment revenue for the year ended December 31, 2021 and 94% of total revenue 
for the year ended December 31, 2020. The increase was due to approximately $44 million in revenue reductions during the second 
quarter of 2020 as a result of the impact of fee reductions that we provided to our United States paying dealers during such quarter in 
response to the COVID-19 pandemic. The increase was also due in part to product upgrades for existing dealers and signing on new 
dealers with higher average monthly recurring revenue.

Digital Wholesale segment revenue increased $314.4 million in the year ended December 31, 2021 compared to the year ended 
December 31, 2020 and represented 33% of segment revenue for the year ended December 31, 2021. The increase was primarily due to 
our acquisition of a 51% interest in CarOffer and launch of our IMCO offering in 2021. 

Segment Income (loss) from Operations

Segment Income (loss) from Operations
U.S. Marketplace
Digital Wholesale
Other

Total

Percentage of segment revenue:
U.S. Marketplace
Digital Wholesale
Other

Total

(1)

NM - Not meaningful

Year Ended December 31,

Change

2021

2020
(dollars in thousands)

Amount

%

$

$

151,343
7,189
(10,264)
148,268

$

$

120,836
—
(23,080)
97,756

$

$

30,507
7,189
12,816
50,512

25%

NM(1)
56
52%

25%
2
(24)
16%

23%

NM(1)
(73)
18%

U.S.  Marketplace  segment  income  from  operations  increased  $30.5  million,  or  25%,  in  the  year  ended  December 31,  2021 
compared  to  the  year  ended  December 31,  2020  and  represented  25%  of  U.S.  Marketplace  segment  revenue  for  the  year  ended 
December 31, 2021 and 23% of U.S. Marketplace segment revenue for the year ended December 31, 2020. The increase was due to 
increases in revenue of $74.8 million, offset by increases in cost of revenue of $7.4 million and increases in operating expenses of $36.9 
million.

Digital Wholesale segment income from operations increased $7.2 million in the year ended December 31, 2021 compared to the 
year ended December 31, 2020 and represented 2% of Digital Wholesale segment revenue for the year ended December 31, 2021. The 
increase was primarily due to our acquisition of a 51% interest in CarOffer and launch of our IMCO offering in 2021.

54

Liquidity and Capital Resources

Cash, Cash Equivalents and Investments

As of December 31, 2022, our principal sources of liquidity were cash and cash equivalents of $469.5 million. As of December 31, 
2021, our principal sources of liquidity were cash and cash equivalents of $231.9 million and investments in certificates of deposit with 
terms of greater than 90 days but less than one year of $90.0 million.

Sources and Uses of Cash

During  the  years  ended  December 31,  2022  and  2021,  our  cash  flows  from  operating,  investing,  and  financing  activities,  as 

reflected in the consolidated statements of cash flows, are as follows:

Net cash provided by operating activities
Net cash provided by (used in) investing activities
Net cash (used in) provided by financing activities
Impact of foreign currency on cash
Net increase in cash, cash equivalents, and restricted cash

Year Ended December 31,
2021
2022

(in thousands)

$

$

256,106
72,730
(92,620)
(364)
235,852

$

$

98,292
(68,149)
17,808
(597)
47,354

Our operations have been financed primarily from operating activities. During the years ended December 31, 2022 and 2021, we 

generated cash from operating activities of $256.1 million and $98.3 million, respectively.

We believe that our existing sources of liquidity, including access to our 2022 Revolver, will be sufficient to fund our operations 
for at least the next 12 months from the date of the filing of this Annual Report on Form 10-K. Our future capital requirements will 
depend on many factors, including, but not limited to: the further impact of the COVID-19 pandemic; our revenue; expenses associated 
with our sales and marketing activities and the support of our product, technology, and development efforts; expenses associated with 
our  facilities  build-out  under  our  1001  Boylston  Street  lease  that  do  not  qualify  for  landlord  reimbursement;  payments  received  in 
advance  from  a  third-party  payment  processor;  activity  under  our  Share  Repurchase  Program;  and  our  investments  in  international 
markets. Our long-term future capital requirements will depend on many factors, including the future cash requirements described above, 
as well as the potential exercise of a call right to acquire all, and not less than all, of the remaining equity interests in CarOffer and the 
representative of the holders of the remaining equity will have a put right to sell to us, all, and not less than all, of the remaining equity 
interests of CarOffer. Details of this acquisition are more fully described in Note 2 to these consolidated financial statements. Cash from 
operations could also be affected by various risks and uncertainties, including, but not limited to, macroeconomic effects and other risks 
detailed in the “Risk Factors” section of this Annual Report on Form 10-K. 

On September 26, 2022, we entered into a Credit Agreement with PNC Bank, National Association, as administrative agent and 
collateral agent and an L/C Issuer (as defined in the Credit Agreement), and the other lenders, L/C Issuers and parties thereto from time 
to time, or the Credit Agreement. The Credit Agreement consists of a revolving credit facility, or the 2022 Revolver, which allows us 
to borrow up to $400.0 million, $50.0 million of which may be comprised of a letter of credit sub-facility. The borrowing capacity under 
the Credit Agreement may be increased in accordance with the terms and subject to the adjustments as set forth in the Credit Agreement. 
For example, the borrowing capacity may be increased by an amount up to the greater of $250.0 million or 100% of Four Quarter 
Consolidated  EBITDA  (as  defined  in  the  Credit  Agreement)  if  certain  criteria  are  met  and  subject  to  certain  restrictions.  Any  such 
increase  requires  lender  approval.  Proceeds  of  any  borrowings  may  be  used  for  general  corporate  purposes.  The  2022  Revolver  is 
scheduled to mature on September 26, 2027. As of December 31, 2022, there were no borrowings and no letters of credit outstanding 
under the 2022 Revolver.

55

On December 8, 2022, we announced that our Board of Directors authorized the Share Repurchase Program, pursuant to which 
we may, from time to time, purchase shares of our Class A common stock for an aggregate purchase price not to exceed $250 million. 
Share repurchases under the Share Repurchase Program may be made through a variety of methods, including but not limited to open 
market purchases, privately negotiated transactions and transactions that may be effected pursuant to one or more plans under Rule 
10b5-1 and/or Rule 10b-18 of the Exchange Act. The Share Repurchase Program does not obligate us to repurchase any minimum dollar 
amount or number of shares. The Share Repurchase Program has an expiration date of December 31, 2023, and prior to its expiration 
may be modified, suspended, or discontinued by our Board of Directors at any time without prior notice. All repurchased shares under 
the Share Repurchase Program will be retired. We expect to fund share repurchases through cash on hand and cash generated from 
operations. During the year ended December 31, 2022, we repurchased and retired 1,350,473 shares for $18,691, at an average cost of 
$13.84 per share under this authorization. As of December 31, 2022, we had remaining authorization to purchase up to $231,309 of our 
common stock under the Share Repurchase Program.

To the extent that existing cash, cash equivalents, and our borrowing capacity under the 2022 Revolver are insufficient to fund 
our future activities, we may need to raise additional funds through a public or private equity or debt financing. Additional funds may 
not be available on terms favorable to us, or at all. See “Risk Factors—Risks Related to Our Business and Industry— We may require 
additional capital to pursue our business objectives and respond to business opportunities, challenges, or unforeseen circumstances. If 
we are unable to generate sufficient cash flows or if capital is not available to us, our business, operating results, financial condition, 
and prospects could be adversely affected.”

Operating Activities

Cash  provided  by  operating  activities  of  $256.1  million  during  the  year  ended  December  31,  2022  was  due  primarily  to 
consolidated net income of $79.0 million, adjusted for $54.8 million of stock-based compensation expense, $45.3 million of depreciation 
and amortization, $11.1 million of amortization of deferred contract costs, and $1.8 million of provision for doubtful accounts, offset in 
part  by  $22.1  million  of  deferred  taxes.  Cash  provided  by  operating  activities  was  also  attributable  to  a  $153.0  million  decrease  in 
accounts receivable and a $14.4 million decrease in inventory. The increases in cash flow from operations were partially offset by a 
$35.4 million decrease in accounts payable, a $25.1 million decrease in accrued expenses, accrued income taxes, and other liabilities, a 
$13.7 million increase in deferred contract costs, a $6.6 million increase in prepaid expenses, prepaid income taxes, and other assets, a 
$0.5 million decrease in lease obligations, and a $0.5 million decrease in deferred revenue.

Cash provided by operating activities of $98.3 million during the year ended December 31, 2021 was due primarily to consolidated 
net  income  of  $110.4  million,  adjusted  for  $53.5  million  of  stock-based  compensation  expense,  $40.5  million  of  depreciation  and 
amortization, $12.7 million of amortization of deferred contract costs, $6.2 million of deferred taxes, $3.1 million of impairment of 
long-lived assets, and $1.0 million of provision for doubtful accounts. Cash provided by operating activities was also attributable to a 
$35.8 million increase in accrued expenses, accrued income taxes, and other liabilities, a $35.4 million increase in accounts payable, a 
$3.7 million increase in deferred revenue, and a $1.0 million increase in lease obligations. The increases in cash flow from operations 
were partially offset by a $174.8 million increase in accounts receivable due primarily to the acquisition of a 51% interest in CarOffer, 
a $17.3 million increase in inventory, a $7.7 million increase in gross deferred contract costs, and a $5.1 million increase in prepaid 
expenses, prepaid income taxes, and other assets.

Investing Activities

Cash  provided  by  investing  activities  of  $72.7  million  during  the  year  ended  December  31,  2022  was  due  to  $90  million  of 
maturities in certificates of deposit, offset in part by $11.3 million of capitalization of website development costs and $5.9 million of 
purchases of property and equipment.

Cash used in investing activities of $68.1 million during the year ended December 31, 2021 was due to $64.3 million of acquisition 
cash payments, net of cash acquired, $7.7 million of purchases of property and equipment, and $6.2 million related to the capitalization 
of website development costs, offset in part by $130.0 million of maturities in certificates of deposit, net of investments in certificates 
of deposit of $120.0 million. 

56

Financing Activities

Cash used in financing activities of $92.6 million during the year ended December 31, 2022 was due primarily to a $40.3 million 
decrease  in  gross  advance  payments  received  from  third-party  payment  processor,  $19.9  million  of  payment  of  tax  distributions  to 
redeemable noncontrolling interest holders, $16.0 million of payment of withholding taxes on net share settlements of restricted stock 
units, $14.4 million of payment for the repurchase of our Class A common stock under the Share Repurchase Program, and $2.6 million 
of payment of deferred financing costs, partially offset by $0.7 million of proceeds from the issuance of common stock upon exercise 
of stock options.

Cash provided by financing activities of $17.8 million during the year ended December 31, 2021 was due primarily to $46.8 
million increase in gross advance payments received from third-party payment processor and $0.7 million related to the proceeds from 
the issuance of common stock upon exercise of stock options, partially offset by payment of withholding taxes on net share settlements 
of restricted stock units, of $15.4 million and CarOffer's repayment of a line of credit of $14.3 million

Contractual Obligations and Known Future Cash Requirements

Refer  to  Note  9  of  our  consolidated  financial  statements  appearing  elsewhere  in  this  Annual  Report  on  Form  10-K  for  our 

contractual obligations and commitments.

Seasonality

Across the retail automotive industry, consumer purchases are typically greatest in the first three quarters of each year, due in part 
to the introduction of new vehicle models from manufacturers and the seasonal nature of consumer spending. Additionally, the volume 
of wholesale vehicle sales can fluctuate from quarter to quarter caused by several factors, including the timing of used vehicles available 
for sale from selling customers, the seasonality of the retail market for used vehicles and/or inventory challenges in the automotive 
industry, which affect the demand side of the wholesale industry. 

Macroeconomic conditions, such as slower growth or recession, higher interest rates, high unemployment, consumer confidence 
in  the  economy,  consumer  debt  levels,  the  ongoing  military  conflict  between  Russia  and  Ukraine,  foreign  currency  exchange  rate 
fluctuations and other matters that influence consumer spending and preferences, can also impact the volume of wholesale vehicle sales, 
as was evidenced by the global semiconductor chip shortage. 

The Digital Wholesale segment operating results have reflected the general seasonality of the wholesale vehicle sales market and 
macroeconomic  conditions  of  the  automotive  industry.  The  U.S.  Marketplace  segment  operating  results  have  reflected  the 
macroeconomic conditions of the automotive industry. However, to date, the U.S. Marketplace segment operating results have not been 
materially impacted by the general seasonality of the automotive industry. This could possibly change once our business and markets 
mature.

As a result, revenue and cost of revenue related to volume will fluctuate accordingly on a quarterly basis. Typical seasonality 

trends may not be observed in periods where other external factors more significantly impact the wholesale industry. 

Off-Balance Sheet Arrangements

As  of  December 31,  2022  and  2021,  we  did  not  have  any  off-balance  sheet  arrangements,  other  than  leases  signed  but  not 
commenced, or material leases that are less than twelve months in duration, that have or are reasonably likely to have a current or future 
material effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital 
expenditures, or capital resources.

Critical Accounting Estimates

The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and 
assumptions that affect the reported amounts of assets and liabilities, and the disclosure of contingent assets and liabilities at the date of 
the financial statements, and the reported amounts of revenue and expenses during the reporting period.

57

Although we regularly assess these estimates, actual results could differ materially from these estimates. We base our estimates 
on historical experience and various other assumptions that we believe to be reasonable under the circumstances. Actual results may 
differ  from  management’s  estimates  if  these  results  differ  from  historical  experience,  or  other  assumptions  do  not  turn  out  to  be 
substantially accurate, even if such assumptions are reasonable when made. Changes in estimates are recognized in the period in which 
they become known.

Critical estimates relied upon in preparing the consolidated financial statements include the determination of sales allowance and 
variable  consideration  in  our  revenue  recognition,  allowance  for  doubtful  accounts,  the  impairment  of  long-lived  assets,  the 
capitalization of product, technology, and development costs for website development, internal-use software and hosting arrangements, 
the  valuation  of  acquired  assets  and  liabilities,  the  valuation  and  recoverability  of  intangible  assets  and  goodwill,  the  valuation  of 
redeemable noncontrolling interest, the recoverability of our net deferred tax assets and related valuation allowance, the valuation of 
inventory, and the valuation of equity and liability-classified compensation awards. Accordingly, we consider these to be our critical 
accounting  estimates,  and  believe  that  of  our  significant  accounting  policies,  these  involve  the  greatest  degree  of  judgment  and 
complexity.

Revenue Recognition – Sales Allowance and Variable Consideration

Our accounting policy relating to revenue recognition reflects the impact of the adoption of Accounting Standards Codification 
606,  Revenue  from  Contracts  with  Customers,  or  ASC  606,  which  is  discussed  further  in  the  Notes  to  the  Consolidated  Financial 
Statements. As prescribed by ASC 606, we recognize revenue based on a five-step approach. We derive our revenue from marketplace 
revenue, wholesale revenue, and product revenue. Marketplace revenue is included in the U.S. Marketplace segment and Other category 
of segment reporting. Wholesale revenue and product revenue are included in the Digital Wholesale segment. We generate marketplace 
revenue  primarily  from  (i)  dealer  subscriptions  to  our  Listings  packages,  RPM,  digital  advertising  suite,  and  Digital  Retail,  (ii) 
advertising revenue from auto manufacturers and other auto-related brand advertisers, and (iii) revenue from partnerships with financing 
services companies. We generate wholesale revenue primarily from (i) transaction fees earned from Dealer-to-Dealer transactions, (ii) 
transaction fees earned from sale of vehicles to dealers that we acquire at other marketplaces, and (iii) transaction fees earned from 
performing inspection and transportation services, inclusive of Dealer-to-Dealer transactions, other marketplace to dealer transactions, 
and IMCO transactions. We generate product revenue primarily from (i) aggregate proceeds received from the sale of vehicles that were 
acquired through IMCO transactions, and (ii) proceeds received from the sale of vehicles that were acquired through arbitration. Critical 
accounting estimates associated with each of the three revenue sources are outlined below. 

Total consideration for marketplace revenue is stated within the contracts. There are no contractual cash refund rights, but credits 
may be issued to a customer at our sole discretion. Dealer customers do not have the right to take possession of our software. At the 
portfolio level, there is also variable consideration that needs to be included in the transaction price. Variable consideration consists of 
sales allowances, usage fees, and concessions that change the transaction price of the unsatisfied or partially unsatisfied performance 
obligation. We recognize that there are times when there is a customer satisfaction issue or other circumstances that will lead to a credit. 
Due to the known possibility of future credits, a monthly sales allowance review is performed to defer revenue at a portfolio level for 
such future adjustments in the period of incurrence. We establish sales allowances at the time of revenue recognition based on our history 
of  adjustments  and  credits  provided  to  our  customers.  In  assessing  the  adequacy  of  the  sales  allowance,  we  evaluate  our  history  of 
adjustments and credits made through the date of the issuance of the financial statements. Estimated sales adjustments, credits and losses 
may vary from actual results which could lead to material adjustments to the financial statements.

Advertising contracts state the transaction price within the agreement with payment generally being based on the number of clicks 
or impressions delivered on our websites. Total consideration is based on output and deemed variable consideration constrained by an 
agreed upon delivery schedule and is allocated to the period in which the service was rendered. Additionally, there are generally no 
contractual cash refund rights. Certain contracts do contain the right for credits in situations in which impressions are not displayed in 
compliance with contractual specifications. At an individual contract level, we may give a credit for a customer satisfaction issue or 
other circumstance. Due to the known possibility of future credits, a monthly review is performed to defer revenue at an individual 
contract level for such future adjustments in the period of incurrence. Although these credits have not been material and have not changed 
significantly over the historical period, estimated sales adjustments credits and losses may vary from actual results which could lead to 
material adjustments to the financial statements. 

Other marketplace revenue includes revenue from contracts for which the performance obligation is a series of distinct services 
with the same level of effort daily. For these contracts, primarily related to our partnerships with financing services companies, we 
estimate  the  value  of  the  variable  consideration  in  determining  the  transaction  price  and  allocate  it  to  the  performance  obligation. 
Revenue is estimated and recognized on a ratable basis over the contractual term. We reassess the estimate of variable consideration at 
each reporting period. 

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Within wholesale transactions, there are typically no contractual cash refund rights, but credits may be issued to a customer at our 
sole  discretion  and  refunds  may  be  required  by  law  in  the  case  of  a  vehicle  defect.  At  the  portfolio  level,  there  is  also  variable 
consideration that needs to be included in the transaction price. Variable consideration consists of sales allowances and concessions that 
change the transaction price of the unsatisfied or partially unsatisfied performance obligation. We recognize that there are times when 
there is a customer satisfaction issue or other circumstance that will lead to a credit or arbitration. We establish sales allowances at the 
time of revenue recognition based on our history of adjustments and credits provided to our customers. In assessing the adequacy of the 
sales allowance, we evaluate our history of adjustments and credits made through the date of the issuance of the financial statements. 
Upon recognizing a sales transaction, we estimate the amount of transaction price that will be reversed in a subsequent period and record 
a reserve for returns and cancellations in other current liabilities in the consolidated income statements. Estimated sales adjustments, 
credits and losses may vary from actual results which could lead to material adjustments to the financial statements. 

Within product transactions, there are typically no contractual cash refund rights, but credits may be issued to a customer at our 
sole discretion. At the portfolio level, there is also variable consideration that needs to be included in the transaction price. Variable 
consideration consists of sales allowances and concessions that change the transaction price of the unsatisfied or partially unsatisfied 
performance obligation. We recognize that there are times when there is a customer satisfaction issue or other circumstance that will 
lead to a credit or arbitration. We establish sales allowances at the time of revenue recognition based on our history of adjustments and 
credits provided to our customers. In assessing the adequacy of the sales allowance, we evaluate our history of adjustments and credits 
made through the date of the issuance of the financial statements. Upon recognizing a sales transaction, we estimate the amount of 
transaction price that will be reversed in a subsequent period and record a reserve for returns and cancellations in other current liabilities 
in the consolidated income statements. Estimated sales adjustments, credits and losses may vary from actual results which could lead to 
material adjustments to the financial statements. 

Accounts Receivable – Allowance for Doubtful Accounts

The allowance for doubtful accounts is our best estimate of the amount of probable credit losses in our existing accounts receivable 
and is based upon historical loss trends, the number of days that billings are past due, an evaluation of the potential risk of loss associated 
with specific accounts, current economic trends and conditions, and reasonable and supportable forecasts of economic conditions. If 
circumstances relating to specific customers change, or unanticipated changes occur in the general business environment, particularly 
as it affects auto dealers, our estimates of the recoverability of receivables could be further adjusted.

Long-Lived Assets – Impairment

We evaluate the recoverability of long-lived assets, such as property and equipment and intangible assets, for impairment at least 
annually and whenever events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. During 
this review, we re-evaluate the significant assumptions used in determining the original cost and estimated lives of long-lived assets. 
Although the assumptions may vary from asset to asset, they generally include operating results, changes in the use of the asset, cash 
flows, and other indicators of value. Management then determines whether the remaining useful life continues to be appropriate, or 
whether there has been an impairment of long-lived assets based primarily upon whether expected future undiscounted cash flows are 
sufficient to support the assets’ recovery. 

Website Development and Internal-Use Software Costs – Capitalization

Capitalized  website  development  and  capitalized  internal-use  software  costs  are  amortized  on  a  straight-line  basis  over  their 

estimated useful life of three years beginning with the time when the product is ready for intended use. 

We evaluate the useful lives of these assets when each asset is ready for its intended use, and at least annually thereafter to ensure 
three years remains appropriate. We also test for impairment at least annually and whenever events or changes in circumstances occur 
that could impact the recoverability of these assets. Impairment is evaluated as discussed in the “Long-Lived Assets - Impairment” 
section above. 

Hosting Arrangements – Capitalization

Capitalized implementation costs for hosting arrangements are amortized on a straight-line basis over an estimated useful life of 
the term of the hosting arrangement, taking into consideration several other factors such as, but not limited to, options to extend the 
hosting arrangement or options to terminate the hosting arrangement, beginning with the time when the software is ready for intended 
use. 

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We evaluate the useful lives of these assets when each asset is ready for its intended use, and at least annually thereafter to ensure 
the  selected  useful  life  remains  appropriate.  We  also  test  for  impairment  at  least  annually  and  whenever  events  or  changes  in 
circumstances occur that could impact the recoverability of these assets. Impairment is evaluated as discussed in the “Long-Lived Assets 
- Impairment” section above. 

Business Combinations 

Acquired Assets and Liabilities – Valuation 

We measure all consideration transferred in a business combination at its acquisition-date fair value. Consideration transferred is 
determined by the acquisition-date fair value of assets transferred, liabilities assumed, including contingent consideration obligations, 
as applicable. We measure goodwill as the excess of the consideration transferred over the net of the acquisition-date amounts of assets 
acquired less liabilities assumed. 

We  make  significant  assumptions  and  estimates  in  determining  the  fair  value  of  the  acquired  assets  and  liabilities  as  of  the 

acquisition date, especially the valuation of intangible assets and certain tax positions. 

Intangible Assets – Valuation and Recoverability 

Intangible assets are recognized at their estimated fair value at the date of acquisition. Fair value is determined based on inputs 

and assumptions such as discount rates, rates of return on assets, and long-term sales growth rates. 

We  amortize  intangible  assets  over  their  estimated  useful  lives  on  a  straight-line  basis.  Useful  lives  are  established  based  on 
analysis of all pertinent factors such as: the expected use of the asset, expected useful lives of related assets, provisions that may limit 
the useful life, historical experience with similar arrangements, effects of economic factors, demand, competition, obsolescence, and 
maintenance required to maintain the future cash flows. 

We evaluate the useful lives of these assets as of the acquisition date and at least annually thereafter to ensure the selected useful 

life remains appropriate. 

We monitor our long-lived assets for impairment indicators on an ongoing basis in accordance with GAAP, and test for impairment 
at least annually and whenever events or changes in circumstances occur that could impact the recoverability of these assets. Impairment 
is evaluated as discussed in the “Long-Lived Assets - Impairment” section above. 

Goodwill – Valuation and Recoverability 

Goodwill  is  recognized  when  consideration  paid  in  a  purchase  acquisition  exceeds  the  fair  value  of  the  net  assets  acquired. 
Goodwill is not amortized, but rather is tested for impairment annually or more frequently if facts and circumstances warrant a review. 
Conditions that could trigger a more frequent impairment assessment include, but are not limited to, a significant adverse change in 
certain  agreements,  significant  underperformance  relative  to  historical  or  projected  future  operating  results,  an  economic  downturn 
affecting automotive marketplaces, increased competition, a significant reduction in our stock price for a sustained period or a reduction 
of our market capitalization relative to net book value. 

We evaluate impairment annually on October 1 by comparing the estimated fair value of each reporting unit to its carrying value. 
For the first three quarters of fiscal year 2022, we determined that we had two reporting units: Marketplace and CarOffer. We elected 
to bypass the optional qualitative test for impairment and proceed to Step 1, which is a quantitative impairment test. We estimate fair 
value using a market approach, based on market multiples derived from public companies that we identify as peers. As of October 1, 
2022, we estimated forecasted revenue and gross margin for fiscal year 2022, and estimated revenue and gross margin market multiples 
using publicly available information for each of our reporting units. Developing these assumptions required the use of judgment and 
estimates. Actual results may differ from these forecasts.

Subsequent  to  our  evaluation  of  impairment  on  October  1,  2022,  we  revised  our  reporting  units  from  two  reporting  units, 
Marketplace and CarOffer, to four reporting units, U.S. Marketplace, Digital Wholesale, United Kingdom Marketplace, and Canada 
Marketplace. Because of the change in reporting units, we performed an additional goodwill impairment evaluation as of December 31. 
A consistent methodology was utilized, calculating the fair value of our reporting units using the market approach described previously. 
Revenue and gross margin actuals were utilized for the year ended December 31, 2022, and estimated revenue and gross margin market 
multiples were utilized based upon publicly available information for each of the reporting units. Developing these assumptions required 
the use of judgment and estimates. Actual results may differ from these forecasts.

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Redeemable Noncontrolling Interest – Valuation

In connection with our acquisition of a 51% interest in CarOffer on January 14, 2021, redeemable noncontrolling interest was 
recognized at fair value computed using the Least Square Monte Carlo Simulation approach. Significant inputs to the model included 
market price of risk, volatility, correlation and risk-free rate. 

Subsequent to our acquisition of the 51% interest on January 14, 2021, the redeemable noncontrolling interest is measured at the 
greater of the amount that would be paid if settlement occurred as of the balance sheet date based on the contractually defined redemption 
value and its carrying amount adjusted for net income (loss) attributable to the noncontrolling interest and tax distributions to redeemable 
noncontrolling interest holders. 

Income Taxes – Recoverability of Deferred Tax Assets and Related Valuation Allowance 

We  are  subject  to  federal  and  state  income  taxes  in  the  United  States  and  taxes  in  foreign  jurisdictions  in  which  we  operate. 
Judgment is required in determining our worldwide income tax provision. In the ordinary course of a global business, there are many 
transactions and calculations where the ultimate outcome is uncertain. Although we believe our estimates are reasonable, there is no 
assurance that the final outcome of these matters will not be different from that which is reflected in our historical income tax provisions 
and accruals. Such differences could have a material impact on our income tax provision and net income in the period in which such 
determination is made.

Significant judgment is also involved regarding the application of income tax laws and regulations to estimate the effective income 
tax rates. As a result, our actual annual effective income tax rates and related income tax liabilities may differ materially from our interim 
estimated  effective  tax  rates  and  related  income  tax  liabilities.  Any  resulting  differences  are  recognized  in  the  period  they  become 
known.

We  account  for  income  taxes  in  accordance  with  the  asset  and  liability  method.  Under  this  method,  deferred  tax  assets  and 
liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities 
using enacted tax rates in effect for the year in which the temporary differences are expected to be recovered or settled. 

This method requires a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more likely 
than not that some or all of the deferred tax assets will not be realized. In performing this analysis, we consider future taxable income 
and ongoing prudent and feasible tax planning strategies to assess realizability. Actual results may differ from these forecasts. Valuation 
allowances are reassessed periodically to determine whether it is more likely than not that the tax benefits will be realized in the future 
and if any existing valuation allowance should be released.

We account for uncertain tax positions by prescribing a more-likely-than-not threshold for financial statement recognition and 
measurement of a tax position taken or expected to be taken in a tax return. We assess our income tax positions based upon management’s 
evaluation of the facts, circumstances, and information available at the reporting date. The tax position is measured as the largest amount 
of  benefit  or  expense  that  is  greater  than  50%  likely  of  being  realized  upon  ultimate  settlement  with  the  taxing  authority  during 
examination. The ultimate resolution of these tax positions may be greater or less than the liabilities recognized.

Inventory – Valuation 

Inventory is valued at the lower of cost or net realizable value. Cost is determined based on specific identification. In recording 
inventory at the lower of cost or net realizable value, we estimate potential future losses on inventory on hand based on historical losses 
and market trends. Estimated potential future losses on inventory may vary from actual results which could lead to material adjustments 
to the financial statements.

Stock-Based Compensation – Valuation 

For RSUs granted subject to market-based vesting conditions, the fair value is determined on the date of grant using the Monte 
Carlo simulation lattice model. The determination of the fair value using this model is affected by our stock price performance relative 
to the companies listed on the S&P 500, and a number of assumptions including volatility, correlation coefficient, risk-free interest rate 
and expected dividends. RSUs previously granted subject to market-based vesting conditions vest upon achievement of specified levels 
of market conditions. During the year ended December 31, 2022, we modified our market-based performance awards to contain only 
service-based  vesting  conditions  in  line  with  our  other  restricted  stock  unit  awards.  As  a  result,  there  are  no  market-based  RSUs 
outstanding as of December 31, 2022.

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For stock options granted, the fair value is determined on the date of grant using the Black-Scholes option-pricing model. The 
determination of the fair value is affected by our stock price and a number of assumptions including expected dividend yield, expected 
volatility, risk-free interest rate and expected term. For expected volatility, we use a blended volatility to combine the historical volatility 
of trading with the volatility for a peer group of companies as we do not have historical stock prices for a period that is at least equal to 
the expected term. Stock options granted generally have a term of ten years from the date of grant and generally vest over a four-year 
requisite service period. 

For liability-classified awards, the fair value was determined on the date of issuance using a Least Square Monte Carlo simulation 
model. Liability-classified awards are remeasured to fair value each period until settlement. Until March 31, 2022, the Least Square 
Monte Carlo simulation model was used for remeasurement. During the three months ended June 30, 2022, we refined our model for 
determining the fair value of liability-classified awards as a result of obtaining gross profit actuals through the trailing twelve-months 
ended June 30, 2022 measurement period for the first call option. Since March 31, 2022, the fair value has typically been determined 
using a Monte Carlo simulation model. During the year ended December 31, 2022, we determined not to exercise our call right to acquire 
up to an additional 25% of the fully diluted capitalization of CarOffer. The valuation of these liability awards is now derived from our 
2024 call right and CarOffer’s 2024 put right. The determination of the fair value is affected by CarOffer’s equity value, EBITDA, and 
Excess Parent Capital (as defined in the CarOffer Operating Agreement, included as Exhibit 10.27 to the Annual Report on Form 10-K 
as  of  December  31,  2021  filed  on  February  25,  2022)  that  drive  the  exercise  price  of  future  call/put  rights,  as  well  as  a  number  of 
assumptions including market price of risk, volatility, correlation, and risk-free interest rate. As a result of the EBITDA and Excess 
Parent Capital projections for CarOffer as of December 31, 2022, a Monte Carlo simulation model was not required as of December 31, 
2022. We will continue to assess our valuation approach quarterly. 

Recently Issued Accounting Pronouncements

Information  concerning  recently  issued  accounting  pronouncements  may  be  found  in  Note  2  to  our  consolidated  financial 

statements appearing elsewhere in this Annual Report on Form 10-K.

62

Item 7A. Quantitative and Qualitative Disclosures about Market Risk. 

Market risk represents the risk of loss that may affect our financial position due to adverse changes in financial market prices and 

rates. We are exposed to market risks as described below.

Interest Rate Risk

As of December 31, 2022, our exposure to market risk associated with changes in interest rates relates primarily to our 2022 
Revolver, which allows us to borrow up to $400.0 million. The applicable interest rate is, at our option, based on a number of different 
benchmark rates and applicable spreads, as determined by the Consolidated Secured Net Leverage Ratio. A fluctuation in interest rates 
does not have an impact on interest expense unless the 2022 Revolver is drawn upon. Such impact would also be dependent on the 
amount of the draw. As of December 31, 2022, there were no borrowings and no letters of credit outstanding under the 2022 Revolver. 

As of December 31, 2021, we did not have any long-term borrowings.

As of December 31, 2022, we had cash and cash equivalents $469.5 million, which consisted of bank deposits and money market 
funds. As of December 31, 2021, we had cash, cash equivalents, and investments of $321.9 million, which consisted of bank deposits, 
money market funds and certificates of deposit with maturity dates ranging from six to nine months. 

Such interest-earning instruments carry a degree of interest rate risk. Given recent changes in the interest rate environment and in 
an  effort  to  ensure  liquidity,  we  expect  variable  returns  from  our  cash  equivalents  for  the  foreseeable  future.  To  date,  fluctuations 
resulting from changes in the interest rate environment in interest income have not been material to the operations of the business.

We do not enter into investments for trading or speculative purposes and have not used any derivative financial instruments to 

manage our interest rate risk exposure. 

Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition, or results of operations to date. 
However, if our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs 
through price increases. Our inability or failure to do so could harm our business, operating results, and financial condition.

Foreign Currency Exchange Risk

Historically, because our operations and sales have been primarily in the United States, we have not faced any significant foreign 
currency risk. As of December 31, 2022 and 2021, we had foreign currency exposures in the British pound, the Euro and the Canadian 
dollar, although such exposure was immaterial. 

Our foreign subsidiaries have intercompany transactions that are eliminated upon consolidation, and these transactions expose us 
to foreign currency exchange rate fluctuations. Exchange rate fluctuations on short-term intercompany transactions are recognized within 
other (expense) income, net in the consolidated income statements. Exchange rate fluctuations on long-term intercompany transactions 
are recognized within accumulated other comprehensive (loss) income in the consolidated balance sheets.

As  we  seek  to  grow  our  international  operations  in  Canada  and  the  United  Kingdom,  our  risks  associated  with  fluctuation  in 

currency rates may become greater, and we will continue to reassess our approach to managing these risks. 

63

Item 8. Financial Statements and Supplementary Data. 

CarGurus, Inc.

Index to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm (PCAOB ID: 42)
Consolidated Balance Sheets as of December 31, 2022 and 2021 
Consolidated Income Statements for the Years Ended December 31, 2022, 2021, and 2020 
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2022, 2021, and 2020 
Consolidated Statements of Redeemable Noncontrolling Interest and Stockholders’ Equity for the Years Ended 
December 31, 2022, 2021, and 2020
Consolidated Statements of Cash Flows for the Years Ended December 31, 2022, 2021, and 2020
Notes to Consolidated Financial Statements

   Page No.
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67
68
69

70
71
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Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of CarGurus, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of CarGurus, Inc. (the Company) as of December 31, 2022 and 2021, 
the related consolidated statements of income, comprehensive income, redeemable noncontrolling interest and stockholders' equity and 
cash flows for each of the three years in the period ended December 31, 2022, and the related notes (collectively referred to as the 
“consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the 
financial position of the Company at December 31, 2022 and 2021, and the results of its operations and its cash flows for each of the 
three years in the period ended December 31, 2022, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the  Company's  internal  control  over  financial  reporting  as  of  December  31,  2022,  based  on  criteria  established  in  Internal  Control-
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our 
report dated March 1, 2023 expressed an adverse opinion thereon.

Basis for Opinion

These  financial  statements  are  the  responsibility  of  the  Company's  management.  Our  responsibility  is  to  express  an  opinion  on  the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to 
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations 
of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. 
Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error 
or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding 
the  amounts  and  disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that 
our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were 
communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to 
the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of critical 
audit  matters  does  not  alter  in  any  way  our  opinion  on  the  consolidated  financial  statements,  taken  as  a  whole,  and  we  are  not,  by 
communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures 
to which they relate.

  Revenue Recognition

Description  of  the
Matter

  For the year ended December 31, 2022, the Company recognized revenue of $1.66 billion. As explained in Note 
2  to  the  consolidated  financial  statements,  the  Company  recognizes  revenue  in  accordance  with  Accounting 
Standard Codification Topic 606, Revenue from Contracts with Customers, upon transfer of control of promised 
services to customers in an amount that reflects the consideration the Company expects to receive in exchange
for those services. 

Auditing management’s recognition of revenue was challenging because of the higher extent of audit effort and 
because the amounts are material to the consolidated financial statements and related disclosures. During our 
risk assessment process, we identified a higher inherent risk related to revenue primarily due to the size of the 
account and the volume of activity, as well as the focus on revenue from readers of the financial statements. 

65

 
How  We  Addressed
the  Matter  in  Our
Audit

  We  obtained  an  understanding,  evaluated  the  design  and  tested  the  operating  effectiveness  of  controls  over 
certain  of  the  Company’s  revenue  recognition  process,  including  controls  designed  to  mitigate  the  risk  of 
override of controls. This included testing controls over management’s review of manual journal entries and 
revenue related account reconciliations. 

We substantively tested the Company’s revenue recognized for the year ended December 31, 2022, through a 
combination of data analytics and tests of details. Our audit procedures included, among others, performing a 
correlation analysis between the related accounts (i.e., revenue, deferred revenue, account receivables, and cash)
and  testing  the  existence  of  cash  receipts  tied  to  revenue  recognition.  Additionally,  we  reconciled  revenue 
recognized to the Company’s general ledger to test completeness and performed substantive test of details over 
significant customers deemed to be key items and a representative sample of the remaining transactions. 

  Fair Value Measurement of Liability-Classified Awards

Description  of  the
Matter

  As described in Note 2 and Note 10 to the consolidated financial statements CarOffer has issued incentive units 
that  are  liability-classified  awards  because  the  awards  can  be  put  to  the  Company  at  a  contractually  defined 
formulaic purchase price such that the holders do not bear the risks and rewards associated with equity ownership.

Auditing  the  Company's  accounting  for  these  liability-classified  awards  was  complex  due  to  the  significant 
estimation uncertainty in the Company’s determination of the change in fair value of the awards of $21.1 million
for  the  year  ended  December  31,  2022.  The  significant  estimation  uncertainty  was  primarily  due  to  the 
complexity of the valuation models prepared by management to measure the fair value of the awards and the 
sensitivity of the respective fair values to the significant underlying assumptions. The significant assumptions 
used to estimate the fair value of the liability classified awards include certain assumptions that form the basis 
of the CarOffer equity value (e.g., EBITDA). These significant assumptions are especially challenging to audit 
as they are forward looking and could be affected by future economic and market conditions. 

How  We  Addressed
the  Matter  in  Our
Audit

  We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the 
Company’s  valuation  of  these  liability-classified  awards.  This  included  testing  controls  over  the  Company’s 
estimation process supporting the recognition and measurement of liability-classified awards, as well as controls
over management’s judgments and evaluation of underlying assumptions regarding the valuation. 

Our audit procedures to test the estimated fair value included, among others, evaluating the Company’s valuation
methodology  used  to  estimate  the  fair  value  of  the  liability-classified  awards.    We  involved  our  valuation 
professionals to assist with our evaluation of the methodology used by the Company.  For example, our valuation
professionals evaluated the model used by the Company and performed independent calculations to estimate the
fair value of the liability classified awards. Additionally, we evaluated the significant assumptions used by the
Company, primarily consisting of projected financial information of the acquired entity (e.g., EBITDA), and 
evaluated  the  completeness  and  accuracy  of  the  underlying  data  supporting  the  significant  assumptions  and 
estimates.  Specifically,  when  evaluating  the  assumptions  related  to  the  forecasted  results  and  changes  in  the
business that would drive these results, we compared the assumptions to historical results of the acquired entity 
and  current  industry  and  economic  trends.    We  also  performed  a  sensitivity  analysis  of  the  significant 
assumptions to evaluate the change in the fair values that would result from changes in the assumptions.    

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2016.

Boston, Massachusetts

March 1, 2023

66

 
CarGurus, Inc.

Consolidated Balance Sheets

(in thousands, except share and per share data)

As of December 31,

2022

2021

Assets
Current assets:

Cash and cash equivalents
Investments
Accounts receivable, net of allowance for doubtful accounts of $1,809 and 
   $420, respectively
Inventory
Prepaid expenses, prepaid income taxes and other current assets
Deferred contract costs
Restricted cash
Total current assets
Property and equipment, net
Intangible assets, net
Goodwill
Operating lease right-of-use assets
Restricted cash
Deferred tax assets
Deferred contract costs, net of current portion
Other non-current assets
Total assets
Liabilities, redeemable noncontrolling interest and stockholders’ equity
Current liabilities:

Accounts payable
Accrued expenses, accrued income taxes and other current liabilities
Deferred revenue
Operating lease liabilities

Total current liabilities
Operating lease liabilities
Deferred tax liabilities
Other non–current liabilities
Total liabilities
Commitments and contingencies (Note 9)
Redeemable noncontrolling interest
Stockholders’ equity:

Preferred stock, $0.001 par value per share; 10,000,000 shares authorized; 
   no shares issued and outstanding
Class A common stock, $0.001 par value per share; 500,000,000 shares  
   authorized; 101,636,649 and 101,773,034 shares issued and outstanding at 
   December 31, 2022 and 2021, respectively
Class B common stock, $0.001 par value per share; 100,000,000 shares
   authorized; 15,999,173 and 15,999,173 shares issued and outstanding at 
   December 31, 2022 and 2021, respectively
Additional paid–in capital
Retained earnings
Accumulated other comprehensive loss

Total stockholders’ equity
Total liabilities, redeemable noncontrolling interest and stockholders’ equity

$

469,517
—

$

$

$

46,817
5,282
21,972
8,541
5,237
557,366
40,128
53,054
157,467
56,869
9,378
35,488
8,853
8,499
927,102

32,529
39,193
12,249
14,762
98,733
51,656
54
5,301
155,744

36,749

—

102

16
413,092
323,043
(1,644)
734,609
927,102

$

$

$

$

231,944
90,000

189,324
19,656
16,430
9,045
6,709
563,108
32,210
83,915
158,287
60,609
9,627
13,378
5,867
4,573
931,574

66,153
78,586
12,784
13,186
170,709
57,519
58
23,639
251,925

162,808

—

102

16
387,868
129,258
(403)
516,841
931,574

The accompanying notes are an integral part of these consolidated financial statements.

67

CarGurus, Inc.

Consolidated Income Statements

(in thousands, except share and per share data)

2022

Year Ended December 31,
2021

2020

Revenue

Marketplace
Wholesale
Product

Total revenue
Cost of revenue(1)
Marketplace
Wholesale
Product

Total cost of revenue

Gross profit
Operating expenses:

Sales and marketing
Product, technology, and development
General and administrative
Depreciation and amortization
Total operating expenses

Income from operations
Other income, net:
Interest income
Other (expense) income, net
Total other income, net
Income before income taxes
Provision for income taxes
Consolidated net income
Net (loss) income attributable to redeemable noncontrolling interest
Net income attributable to CarGurus, Inc.
Accretion of redeemable noncontrolling interest to redemption value
Net income (loss) attributable to common stockholders
Net income (loss) per share attributable to common stockholders: (Note 11)
Basic
Diluted
Weighted–average number of shares of common stock used in
   computing net income (loss) per share attributable to common 
stockholders:
Basic
Diluted

$

$

$
$

$

$

658,771
237,635
758,629
1,655,035

56,040
176,446
764,996
997,482
657,553

336,708
123,768
73,117
15,482
549,075
108,478

3,845
(961)
2,884
111,362
32,408
78,954
(5,433)
84,387
(109,398)
193,785

1.64
0.62

$

$

$
$

636,942
195,127
119,304
951,373

47,689
127,679
118,647
294,015
657,358

290,574
106,423
97,678
14,415
509,090
148,268

120
972
1,092
149,360
38,987
110,373
1,129
109,244
109,398
(154)

(0.00)
(0.00)

$

$

$

$
$

551,451
—
—
551,451

42,706
—
—
42,706
508,745

256,979
85,726
62,166
6,118
410,989
97,756

1,075
279
1,354
99,110
21,557
77,553
—
77,553
—
77,553

0.69
0.68

118,474,991
128,150,974

117,142,062
117,142,062

112,854,524
113,849,815

(1)

Includes depreciation and amortization expense for the years ended December 31, 2022, 2021, and 2020 of $29,852, $26,061, and 
$5,224, respectively.

The accompanying notes are an integral part of these consolidated financial statements.

68

CarGurus, Inc.

Consolidated Statements of Comprehensive Income

(in thousands)

Consolidated net income
Other comprehensive income:

Foreign currency translation adjustment

Consolidated comprehensive income

Comprehensive (loss) income attributable to redeemable noncontrolling
   interests

Comprehensive income attributable to CarGurus, Inc.

2022

Year Ended December 31,
2021

2020

78,954

$

110,373

$

77,553

(1,241)
77,713

(2,283)
108,090

(5,433)
83,146

$

1,129
106,961

$

2,230
79,783

—
79,783

$

$

The accompanying notes are an integral part of these consolidated financial statements.

69

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7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CarGurus, Inc.

Consolidated Statements of Cash Flows

(in thousands)

Operating Activities
Consolidated net income
Adjustments to reconcile consolidated net income to net cash provided 
   by operating activities:
Depreciation and amortization
Currency loss (gain) on foreign denominated transactions
Deferred taxes
Provision for doubtful accounts
Stock-based compensation expense
Amortization of deferred financing costs
Amortization of deferred contract costs
Impairment of long-lived assets
Changes in operating assets and liabilities:
Accounts receivable
Inventory
Prepaid expenses, prepaid income taxes, and other assets
Deferred contract costs
Accounts payable
Accrued expenses, accrued income taxes, and other liabilities
Deferred revenue
Lease obligations
Net cash provided by operating activities
Investing Activities
Purchases of property and equipment
Capitalization of website development costs
Cash paid for acquisitions, net of cash acquired
Investments in certificates of deposit
Maturities of certificates of deposit
Net cash provided by (used in) investing activities
Financing Activities
Proceeds from issuance of common stock upon exercise of stock options
Payment of finance lease obligations
Payment of withholding taxes on net share settlements of restricted stock units
Repurchase of common stock
Repayment of line of credit
Payment of deferred financing costs
Payment of tax distributions to redeemable noncontrolling interest holders
Change in gross advance payments received from third-party payment processor
Net cash (used in) provided by financing activities
Impact of foreign currency on cash, cash equivalents, and restricted cash
Net increase in cash, cash equivalents, and restricted cash
Cash, cash equivalents, and restricted cash at beginning of period
Cash, cash equivalents, and restricted cash at end of period
Supplemental disclosure of cash flow information:
Cash paid for income taxes
Cash paid for operating lease liabilities
Cash paid for interest
Supplemental noncash disclosure of cash flow information:
Unpaid purchases of property and equipment, capitalized website
  development, capitalized internal-use software and capitalized
  hosting arrangements
Unpaid repurchases of common stock
Capitalized stock-based compensation expense in website development and
  internal-use software costs and hosting arrangements
Obtaining a right-of-use asset in exchange for a finance lease liability
Obtaining a right-of-use asset in exchange for an operating lease liability
Issuance of stock for acquisition
Accretion of redeemable noncontrolling interest to redemption value
Accrued tax distributions to redeemable noncontrolling interest holders

2022

Year Ended December 31,
2021

2020

$

78,954

$

110,373

$

77,553

45,334
155
(22,114)
1,769
54,777
136
11,067
165

152,954
14,374
(6,573)
(13,697)
(35,047)
(25,077)
(525)
(546)
256,106

(5,924)
(11,346)
—
—
90,000
72,730

721
(68)
(16,022)
(14,428)
—
(2,578)
(19,913)
(40,332)
(92,620)
(364)
235,852
248,280
484,132

61,001
17,548
64

1,927

4,289

4,468

$

$
$
$

$

$

$

9,845

— $
$
— $
$
$

(109,398)
16

40,476
(70)
6,163
999
53,525
—
12,653
3,128

(174,771)
(17,318)
(5,068)
(7,714)
35,397
35,817
3,661
1,041
98,292

(7,713)
(6,163)
(64,273)
(120,000)
130,000
(68,149)

663
(39)
(15,388)
—
(14,250)
—
—
46,822
17,808
(597)
47,354
200,926
248,280

$

27,520
16,168

$
$
— $

478

$

— $

3,247

664
12,336
103,645
109,398
8,701

$

$
$
$
$
$

10,191
23
22,235
1,930
45,090
—
11,605
1,151

3,889
—
3,484
(11,378)
(15,077)
7,450
(861)
(542)
156,743

(2,952)
(4,579)
(21,056)
(100,000)
111,692
(16,895)

1,136
(37)
(11,184)
—
—
—
—
—
(10,085)
440
130,203
70,723
200,926

2,831
14,941
—

136

—

1,906

—
—
—
—
—

$

$
$
$

$

$

$

$
$
$
$
$

The accompanying notes are an integral part of these consolidated financial statements.

71

CarGurus, Inc.

Notes to Consolidated Financial Statements

(dollars in thousands, except share and per share data, unless otherwise noted)

1. Organization and Business Description 

CarGurus, Inc. (the "Company") is a multinational, online automotive platform for buying and selling vehicles that is 
building upon its industry-leading listings marketplace with both digital retail solutions and the CarOffer digital wholesale 
platform. The CarGurus platform gives consumers the confidence to buy and/or sell a vehicle either online or in-person, and it 
gives  dealerships  the  power  to  accurately  price,  instantly  acquire,  effectively  market,  and  quickly  sell  vehicles,  all  with  a 
nationwide reach. The Company uses proprietary technology, search algorithms and data analytics to bring trust, transparency 
and competitive pricing to the automotive shopping experience. 

The Company is headquartered in Cambridge, Massachusetts and was incorporated in the State of Delaware on June 26, 

2015. 

The Company operates principally in the United States. In the United States, it also operates as independent brands the 
Autolist  online  marketplace,  which  it  wholly  owns,  and  the  CarOffer,  LLC  (“CarOffer”)  digital  wholesale  marketplace,  in 
which it holds a 51% equity interest. In addition to the United States, the Company operates online marketplaces under the 
CarGurus brand in Canada and the United Kingdom. In the United Kingdom, it also operates as an independent brand the 
PistonHeads online marketplace, which it wholly owns. The Company also operated online marketplaces in Germany, Italy, 
and Spain until it ceased the operations of each of these marketplaces in the second quarter of 2020. 

The  Company  has  subsidiaries  in  the  United  States,  Canada,  Ireland,  and  the  United  Kingdom  and,  prior  to  the  first 
quarter of 2022, had two reportable segments – United States and International. Effective as of the first quarter of 2022, the 
Company revised its segment reporting from two reportable segments to one reportable segment. Effective as of the fourth 
quarter of 2022, the Company revised its segment reporting from one reportable segment to two reportable segments – U.S. 
Marketplace and Digital Wholesale. See Note 13 of these consolidated financial statements for further segment reporting and 
geographical information.

The Company is subject to a number of risks and uncertainties common to companies in its and similar industries and 
stages of development including, but not limited to, rapid technological changes, competition from substitute products and 
services from larger companies, management of international activities, protection of proprietary rights, patent litigation, and 
dependence on key individuals.

2. Summary of Significant Accounting Policies

Basis of Presentation

The consolidated financial statements have been prepared in conformity with accounting principles generally accepted 
in the United States of America (“GAAP”). Any reference in these notes to applicable guidance is meant to refer to GAAP as 
found  in  the  Accounting  Standards  Codification  (“ASC”)  and  Accounting  Standards  Update  (“ASU”)  of  the  Financial 
Accounting Standards Board (“FASB”).

While the Company disclosed total revenue in the consolidated income statements in the Company's Annual Report on 
Form 10-K for the year ended December 31, 2020, filed with the SEC on February 12, 2021, the accompanying consolidated 
income statements for the year ended December 31, 2020 present revenues disaggregated into marketplace, wholesale, and 
product  revenues  to  conform  to  the  prior  and  current  year  presentation,  as  a  result  of  the  acquisition  of  a  51%  interest  in 
CarOffer.

While the Company disclosed impairment of long-lived assets within depreciation and amortization in the consolidated 
statements of cash flows in the Company's Annual Report on Form 10-K for the year ended December 31, 2020 filed with the 
SEC on February 12, 2021, the accompanying consolidated statements of cash flows for the year ended December 31, 2020 
present impairment of long-lived assets separately to conform to the prior and current year presentation, as impairments of 
long-lived assets were material for the year ended December 31, 2021.

72

Principles of Consolidation

The  accompanying  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.  All 

intercompany balances and transactions have been eliminated in consolidation. 

Subsequent Event Considerations

The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the 
financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. 
The  Company  has  evaluated  all  subsequent  events  and  determined  that  there  are  no  material  recognized  or  unrecognized 
subsequent events requiring disclosure.

Use of Estimates

The  preparation  of  the  consolidated  financial  statements  in  conformity  with  GAAP  requires  management  to  make 
estimates and assumptions that affect the reported amounts of assets and liabilities, and the disclosure of contingent assets and 
liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period.

Although the Company regularly assesses these estimates, actual results could differ materially from these estimates. The 
Company bases its estimates on historical experience and various other assumptions that it believes to be reasonable under the 
circumstances. Actual results may differ from management’s estimates if these results differ from historical experience, or 
other assumptions do not turn out to be substantially accurate, even if such assumptions are reasonable when made. Changes 
in estimates are recognized in the period in which they become known.

Critical  estimates  relied  upon  in  preparing  the  consolidated  financial  statements  include  the  determination  of  sales 
allowance and variable consideration in the Company’s revenue recognition, allowance for doubtful accounts, the impairment 
of long-lived assets, the capitalization of product, technology, and development costs for website development, internal-use 
software and hosting arrangements, the valuation of acquired assets and liabilities, the valuation and recoverability of intangible 
assets and goodwill, the valuation of redeemable noncontrolling interest, the recoverability of the Company’s net deferred tax 
assets  and  related  valuation  allowance,  the  valuation  of  inventory,  and  the  valuation  of  equity  and  liability-classified 
compensation awards. Accordingly, the Company considers these to be its critical accounting estimates, and believes that of 
the Company’s significant accounting policies, these involve the greatest degree of judgment and complexity.

Concentration of Credit Risk

The Company has no significant off-balance sheet risk, such as foreign exchange contracts, option contracts, or other 
foreign  hedging  arrangements.  Financial  instruments  that  potentially  expose  the  Company  to  concentrations  of  credit  risk 
consist primarily of cash, cash equivalents, investments, and trade accounts receivable. 

The Company maintains its cash, cash equivalents, and investments principally with accredited financial institutions of 
high  credit  standing.  Although  the  Company  deposits  its  cash,  cash  equivalents,  and  investments  with  multiple  financial 
institutions, its deposits may often exceed governmental insured limits.

The Company routinely assesses the creditworthiness of its customers and does not require collateral. The Company 
generally has not experienced any material losses related to receivables from individual customers, or groups of customers. 
The majority of the Company's accounts receivable results from wholesale and product revenue transactions. The Company 
has had no material losses related to wholesale and product receivables as it does not release title to the vehicle until successfully 
collecting funds from the buying dealer. Titling is handled by the Company's payment processor and is held in escrow until it 
collects funds from the buying dealer (i.e., title is legally transferred from the selling party to the buying party upon signing of 
bill of sale, but title is held in escrow by the payment processor until payment is received). Due to these factors, no additional 
credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts 
receivable.

73

As of December 31, 2022, one customer accounted for 13% of net accounts receivable. As of December 31, 2021, two 
customers accounted for 47% and 18% of net accounts receivable, respectively. The remainder of the accounts receivable was 
dispersed among more than 1,000 customers. The customers who account for greater than 10% of net accounts receivable are 
related  to  wholesale  and  product  receivables.  The  collection  risk  associated  with  these  customers  is  mitigated  because,  as 
discussed above, the Company does not release title on vehicles until funds are successfully collected. Furthermore, there is no 
significant credit risk with respect to accounts receivable because, other than the receivables associated with these customers, 
credit risk with respect to accounts receivable is dispersed due to the large number of customers. 

For the years ended December 31, 2022, 2021, and 2020, no individual customer accounted for more than 10% of total 

revenue.  

Cash, Cash Equivalents, and Investments

Cash and cash equivalents primarily consist of cash on deposit with banks, and amounts held in interest-bearing money 

market accounts. Cash equivalents are carried at cost, which approximates their fair market value.

The Company considers all highly liquid investments with an original maturity of 90 days or less at the date of purchase 
to be cash equivalents. Investments not classified as cash equivalents with maturities less than one year from the balance sheet 
date are classified as short-term investments, while investments with maturities in excess of one year from the balance sheet 
date are classified as long-term investments. Management determines the appropriate classification of investments at the time 
of purchase, and re-evaluates such determination at each balance sheet date. Investments are carried at cost, which approximates 
their fair market value.

The Company’s investment policy, which was approved by the Audit Committee of the Company’s board of directors 
(the  “Board”),  permits  investments  in  fixed  income  securities,  including  U.S.  government  and  agency  securities,  non-U.S. 
government securities, money market instruments, commercial paper, certificates of deposit, corporate bonds, and asset-backed 
securities.

As of December 31, 2022, the Company held no investments.

As of December 31, 2021, investments consisted of U.S. certificates of deposit (“CDs”) with remaining maturities of less 
than twelve months. The Company classifies CDs with readily determinable market values as held-to-maturity, because it is 
the Company’s intention to hold such investments until they mature. As such, as of December 31, 2021, investments were 
recognized at amortized cost. The Company adjusts the cost of investments for amortization of premiums and accretion of 
discounts to maturity, if any. For the years ended December 31, 2021 and 2020, the Company did not have any premiums or 
discounts. Realized gains and losses from sales of the Company’s investments are recognized within other (expense) income, 
net in the consolidated income statements. For the years ended December 31, 2021 and 2020, there were no realized gains or 
losses on investments.

The Company reviews investments for other-than-temporary impairment whenever the fair value of an investment is less 
than the amortized cost and evidence indicates that an investment’s carrying amount is not recoverable within a reasonable 
period of time. Other-than-temporary impairments of investments are recognized in the consolidated income statements if the 
Company has experienced a credit loss or if it is more likely than not that the Company will be required to sell the investment 
before  recovery  of  the  amortized  cost  basis.  Evidence  considered  in  this  assessment  includes  reasons  for  the  impairment, 
compliance  with  the  Company’s  investment  policy,  the  severity  and  duration  of  the  impairment,  and  changes  in  value 
subsequent  to  the  end  of  the  period.  For  the  years  ended  December  31,  2021  and  2020,  the  Company  determined  that  no 
other-than-temporary impairments were required to be recognized in the consolidated income statements.

Restricted Cash

As of December 31, 2022 and 2021, restricted cash was $14,615 and $16,336, respectively, and primarily related to cash 
held at a financial institution in an interest-bearing cash account as collateral for the letters of credit related to the contractual 
provisions for the Company’s building leases and pass-through payments from customers related to the Company’s wholesale 
business. As of December 31, 2022 and 2021, portions of restricted cash were classified as short-term assets and long-term 
assets, as disclosed in the consolidated balance sheets.

74

Accounts Receivable and Allowance for Doubtful Accounts

Accounts  receivable  are  recorded  based  on  the  amount  due  from  the  customer  and  a  third-party  payment  processor. 

Accounts receivable do not bear interest. 

The Company is exposed to credit losses primarily through its trade accounts receivable, which includes receivables in 
transit from a third-party payment processor. The third-party payment processor collects customer payments on the Company's 
behalf and remits them to the Company. Customer payments received by the third-party payment processor, but not remitted 
to  the  Company  as  of  period  end  are  deemed  to  be  receivables  in  transit.  Additionally,  the  third-party  payment  processor 
provides payments in advance for certain selling dealers. If the third-party payment processor does not receive buying dealer 
payments associated with the transaction paid in advance, the Company would guarantee losses incurred by the third-party 
payment processor and the balance would be deducted from future remittances to the Company. To date, losses associated with 
these guarantees have not been material. Payments received in advance are presented as cash flows from financing activities in 
the consolidated statements of cash flows.

The Company offsets gross trade accounts receivables in transit from the third-party payment processor with payments 
received in advance from the third-party payment processor as it has the right of offset. At any point in time, the Company 
could have amounts due from the third-party payment processor for funds the third-party payment processor has collected from 
buying dealers and has not yet remitted to the Company (i.e. receivables in transit), as well as amounts paid by the third-party 
payment processor to the Company in advance of collecting payments from buying dealers (i.e. payments received in advance). 
Therefore, as the Company has the right to offset, the Company can either have a net receivable balance due from the third-
party payment processor which is recognized within accounts receivable, or the Company can have a net liability which is 
recognized  within  accrued  expenses  if  the  advance  payments  exceed  the  receivable  position  from  the  third-party  payment 
processor as of the balance sheet date. 

As  of  December 31,  2022,  gross  trade  accounts  receivable  from  receivables  in  transit  from  the  third-party  payment 
processor was $7,122, offset by payments received in advance of $6,490, which resulted in a net receivable of $632 recognized 
within accounts receivable, net in the consolidated balance sheets. As of December 31, 2021, gross trade accounts receivable 
from receivables in transit from the third-party payment processor was $18,747, offset by payments received in advance of 
$46,822,  which  resulted  in  a  net  liability  of  $28,075  recognized  within  accrued  expenses,  accrued  income  taxes  and  other 
current liabilities in the consolidated balance sheets.

The Company also is exposed to credit losses primarily through its trade accounts receivable. The Company offsets gross 
trade accounts receivable with an allowance for doubtful accounts. The allowance for doubtful accounts is the Company’s best 
estimate of the amount of probable credit losses in the Company’s existing accounts receivable and is based upon historical 
loss trends, the number of days that billings are past due, an evaluation of the potential risk of loss associated with specific 
accounts,  current  economic  trends  and  conditions,  and  reasonable  and  supportable  forecasts  of  economic  conditions.  If 
circumstances  relating  to  specific  customers  change,  or  unanticipated  changes  occur  in  the  general  business  environment, 
particularly as it affects auto dealers, the Company’s estimates of the recoverability of receivables could be further adjusted.

Provisions  for  allowances  for  doubtful  accounts  are  recognized  within  general  and  administrative  expense  in  the 
consolidated income statements. Amounts are charged against the allowance after all means of collection have been exhausted, 
the potential for recovery is considered remote and when it is determined that expected credit losses may occur. The Company 
does not have any off-balance sheet credit exposure related to its customers. Unbilled accounts receivable generally relate to 
services rendered in the current period, but not invoiced until the subsequent period. 

As of December 31, 2022 and 2021, changes in the Company’s allowance for doubtful accounts are as follows:

Year ended December 31, 2022
Year ended December 31, 2021

$

$

420
616

$

1,769
999

(380) $

(1,195)

Balance at
Beginning of
Period

Provision

Write–offs,
net of
recoveries

Balance at
End of Period
1,809
420

As  of  December 31,  2022  and  2021,  $7,150  and  $7,356,  respectively  was  included  in  net  accounts  receivable, 
representing  unbilled  accounts  receivable  relating  primarily  to  advertising  customers  invoiced  in  the  period  subsequent  to 
services rendered.

75

 
Inventory 

The Company’s inventory consists of inventory acquired through IMCO transactions, at other marketplaces, or in certain 
situations across all transactions, during arbitrations. The inventory is recognized in the consolidated balance sheets and is 
valued at the lower of cost or net realizable value. Cost is determined based on specific identification. In recording inventory 
at  the  lower  of  cost  or  net  realizable  value,  the  Company  estimates  potential  future  losses  on  inventory  on  hand  based  on 
historical losses and market trends. Estimated potential future losses on inventory may vary from actual results which could 
lead to material adjustments to the financial statements.

Property and Equipment 

Property and equipment are stated at cost less accumulated depreciation and amortization using the straight-line method 
over the estimated useful lives of the assets. Leasehold improvements and right-of-use assets are amortized over the lease term, 
or the estimated useful life of the related asset, if shorter. The estimated useful lives of the Company’s property and equipment 
are as follows:

Capitalized equipment
Capitalized internal-use software
Capitalized website development
Furniture and fixtures
Right-of-use assets
Leasehold improvements

Estimated Useful Life
(In Years)
3
3
3
3 to 5
Lease term, or asset life if shorter
Lease term, or asset life if shorter

Expenditures for repairs and maintenance are charged to expense as incurred, whereas major betterments are capitalized 

as additions to property and equipment. 

Impairment of Long-Lived Assets

The Company evaluates the recoverability of long-lived assets, such as property and equipment and intangible assets, for 
impairment at least annually and whenever events or changes in circumstances indicate that the carrying value of an asset may 
not be recoverable. During this review, the Company re-evaluates the significant assumptions used in determining the original 
cost and estimated lives of long-lived assets. Although the assumptions may vary from asset to asset, they generally include 
operating  results,  changes  in  the  use  of  the  asset,  cash  flows,  and  other  indicators  of  value.  Management  then  determines 
whether the remaining useful life continues to be appropriate, or whether there has been an impairment of long-lived assets 
based  primarily  upon  whether  expected  future  undiscounted  cash  flows  are  sufficient  to  support  the  assets’  recovery. 
Recoverability of these assets is measured by comparison of the carrying amount of the asset to the future undiscounted cash 
flows the asset is expected to generate. If the asset is considered to be impaired, the amount of any impairment is measured as 
the difference between the carrying value and the fair value of the impaired asset.

For the year ended December 31, 2022, the Company wrote off $165 of Digital Wholesale segment capitalized website 
development  costs  within  wholesale  cost  of  revenue  in  the  consolidated  income  statements  related  to  certain  developed 
technology in which the Company has decided to cease investment. For the year ended December 31, 2021, the Company wrote 
off $2,481 of U.S. Marketplace segment capitalized website development costs within operating expense in the consolidated 
income  statements  and  $647  of  U.S.  Marketplace  segment  intangible  assets  within  marketplace  cost  of  revenue  in  the 
consolidated income statements related to certain developed technology in which the Company has decided to cease investment. 
For the year ended December 31, 2020, the Company wrote off $1,151 of capitalized website development costs, which are 
included  in  the  Other  category  of  segment  reporting,  of  which  $844  related  to  the  exit  of  certain  international  markets  in 
connection with the cost-savings initiative by the Company during the second quarter of 2020 (the "Expense Reduction Plan"). 

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Capitalized Website Development and Capitalized Internal-Use Software Costs

The Company capitalizes certain costs associated with the development of its websites and internal-use software after 
the preliminary project stage is complete and until the website development or software is ready for its intended use. Research 
and development costs incurred during the preliminary project stage or costs incurred for data conversion activities, training, 
maintenance,  and  general  and  administrative  or  overhead  costs  are  expensed  as  incurred.  Capitalization  begins  when  the 
preliminary project stage is complete, management authorizes and commits to the funding of the project with the required 
authority, it is probable the project will be completed, the website development or software will be used to perform the functions 
intended and certain functional and quality standards have been met. Qualified costs incurred during the operating stage of its 
website development or software relating to upgrades and enhancements are capitalized to the extent it is probable that they 
will  result  in  added  functionality,  while  costs  that  cannot  be  separated  between  maintenance  of,  and  minor  upgrades  and 
enhancements to, websites and internal-use software are expensed as incurred. Capitalized website development and capitalized 
internal-use software costs are recognized within property and equipment, net in the consolidated balance sheets. 

Capitalized website development and capitalized internal-use software costs are amortized on a straight-line basis over 
their estimated useful life of three years beginning with the time when the product is ready for intended use. Amortization 
expenses related to capitalized website development costs are recognized within cost of revenue in the consolidated income 
statements.  Amortization  expenses  related  to  capitalized  internal-use  software  costs  are  recognized  within  the  operating 
expense caption for depreciation and amortization in the consolidated income statements. The Company evaluates the useful 
lives of these assets when each asset is ready for its intended use, and at least annually thereafter to ensure three years remains 
appropriate. The Company also tests for impairment at least annually and whenever events or changes in circumstances occur 
that could impact the recoverability of these assets. Impairment is evaluated as discussed in the “Impairment of Long-lived 
Assets” section above. 

During the years ended December 31, 2022 and 2021, capitalized website development costs were $14,496 and $8,190, 
respectively. During the years ended December 31, 2022 and 2021, capitalized internal-use software costs were $4,388 and 
$2,892, respectively.

For  the  year  ended  December 31,  2022,  2021,  and  2020,  amortization  expense  associated  with  capitalized  website 
development  costs  were  $7,637,  $3,705  and  $3,324,  respectively.  For  the  year  ended  December 31,  2022  and  2021, 
amortization expense associated with capitalized internal-use software costs was $1,286 and $272, respectively. For the year 
ended December 31, 2020, no amortization expense associated with its capitalized internal-use software costs was recognized.

Capitalized Hosting Arrangements

Capitalized implementation costs for hosting arrangements costs are recognized within prepaid expenses, prepaid income 

taxes and other current assets and within other non-current assets, as applicable, in the consolidated balance sheets. 

Capitalized implementation costs for hosting arrangements are amortized on a straight-line basis over an estimated useful 
life of the term of the hosting arrangement, taking into consideration several other factors such as, but not limited to, options 
to extend the hosting arrangement or options to terminate the hosting arrangement, beginning with the time when the software 
is ready for intended use. Amortization expenses related to hosting arrangements costs are recognized within the same line item 
in the consolidated income statements as the expense for fees for the associated hosting arrangement. The Company evaluates 
the  useful  lives  of  these  assets  when  each  asset  is  ready  for  its  intended  use,  and  at  least  annually  thereafter  to  ensure  the 
selected  useful  life  remains  appropriate.  The  Company  also  tests  for  impairment  at  least  annually  and  whenever  events  or 
changes in circumstances occur that could impact the recoverability of these assets. Impairment is evaluated as discussed in the 
“Impairment of Long-lived Assets” section above.

During the years ended December 31, 2022, 2021, 2020, and 2019, the Company launched separate initiatives designed 
to enhance its hosting arrangements related to its enterprise applications. During the years ended December 31, 2022 and 2021, 
capitalized implementation costs were $3,196 and $3,842, respectively, and recognized within other non-current assets and 
within prepaid expenses, prepaid income taxes and other current assets, respectively, in the consolidated balance sheets.

For the years ended December 31, 2022, 2021, and 2020, amortization expense associated with hosting arrangements 
was $2,117, $1,761, and $690, respectively, and recognized within operating expense and cost of revenue in the consolidated 
income statements.

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Business Combinations 

Valuation of Acquired Assets and Liabilities 

The  Company  measures  all  consideration  transferred  in  a  business  combination  at  its  acquisition-date  fair  value. 
Consideration transferred is determined by the acquisition-date fair value of assets transferred, liabilities assumed, including 
contingent  consideration  obligations,  as  applicable.  The  Company  measures  goodwill  as  the  excess  of  the  consideration 
transferred over the net of the acquisition-date amounts of assets acquired less liabilities assumed. 

The  Company  makes  significant  assumptions  and  estimates  in  determining  the  fair  value  of  the  acquired  assets  and 
liabilities as of the acquisition date, especially the valuation of intangible assets and certain tax positions. The Company records 
estimates as of the acquisition date and reassess the estimates at each reporting period up to one year after the acquisition date. 
Changes in estimates made prior to finalization of purchase accounting are recognized within goodwill. 

Intangible Assets 

Intangible assets are recognized at their estimated fair value at the date of acquisition. Fair value is determined based on 

inputs and assumptions such as discount rates, rates of return on assets, and long-term sales growth rates. 

The  Company  amortizes  intangible  assets  over  their  estimated  useful  lives  on  a  straight-line  basis.  Useful  lives  are 
established based on analysis of all pertinent factors such as: the expected use of the asset, expected useful lives of related 
assets, provisions that may limit the useful life, historical experience with similar arrangements, effects of economic factors, 
demand, competition, obsolescence, and maintenance required to maintain the future cash flows. Amortization is recognized 
over the relevant estimated useful lives ranging from three to eleven years. 

The Company evaluates the useful lives of these assets as of the acquisition date and at least annually thereafter to ensure 
the  selected  useful  life  remains  appropriate.  If  the  estimate  of  an  intangible  asset’s  remaining  useful  life  is  changed,  the 
Company amortizes the remaining carrying value of the intangible asset prospectively over the revised remaining useful life. 

The Company monitors its long-lived assets for impairment indicators on an ongoing basis in accordance with GAAP, 
and  tests  for  impairment  at  least  annually  and  whenever  events  or  changes  in  circumstances  occur  that  could  impact  the 
recoverability  of  these  assets.  If  impairment  indicators  exist,  the  Company  performs  the  required  impairment  analysis  by 
comparing the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. 
Impairment is evaluated as discussed in the “Impairment of Long-Lived Assets” section above.

Goodwill

Goodwill is recognized when consideration paid in a purchase acquisition exceeds the fair value of the net assets acquired. 
Goodwill is not amortized, but rather is tested for impairment annually or more frequently if facts and circumstances warrant 
a review. Conditions that could trigger a more frequent impairment assessment include, but are not limited to, a significant 
adverse change in certain agreements, significant underperformance relative to historical or projected future operating results, 
an economic downturn affecting automotive marketplaces, increased competition, a significant reduction in the Company's 
stock price for a sustained period or a reduction of its market capitalization relative to net book value. 

The Company evaluates impairment annually on October 1 by comparing the estimated fair value of each reporting unit 
to its carrying value. For the first three quarters of fiscal year 2022, the Company determined that it had two reporting units: 
Marketplace and CarOffer. The Company elected to bypass the optional qualitative test for impairment and proceed to Step 1, 
which is a quantitative impairment test. The Company estimates fair value using a market approach, based on market multiples 
derived from public companies that are identified as peers. As of October 1, 2022, the Company estimated forecasted revenue 
and  gross  margin  for  fiscal  year  2022,  and  estimated  revenue  and  gross  margin  market  multiples  using  publicly  available 
information for each of its reporting units. Developing these assumptions required the use of judgment and estimates. Actual 
results may differ from these forecasts.

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Subsequent to the Company’s evaluation of impairment on October 1, 2022, the Company revised its reporting units 
from  two  reporting  units,  Marketplace  and  CarOffer,  to  four  reporting  units,  U.S.  Marketplace,  Digital  Wholesale,  United 
Kingdom  Marketplace  and  Canada  Marketplace.  Because  of  the  change  in  reporting  units,  the  Company  performed  an 
additional goodwill impairment evaluation as of December 31. A consistent methodology was utilized, calculating the fair 
value of the reporting units using the market approach described previously. Revenue and gross margin actuals were utilized 
for the year ended December 31, 2022, and estimated revenue and gross margin market multiples were utilized based upon 
publicly available information for each of the reporting units. Developing these assumptions required the use of judgment and 
estimates. Actual results may differ from these forecasts.

For the years ended December 31, 2022, 2021, and 2020 the Company did not identify any impairment of its goodwill.

Redeemable Noncontrolling Interest

In connection with the Company’s acquisition of a 51% interest in CarOffer on January 14, 2021, the Company became 
a party with the noncontrolling equity holders of CarOffer to the CarOffer Operating Agreement (as defined in "Stock-Based 
Compensation"  below),  which,  among  other  matters,  sets  forth  certain  put  and  call  rights  described  in  "Stock-Based 
Compensation"  below.  The  CarOffer  Operating  Agreement  provides  the  Company  with  the  right  to  purchase,  and  the 
noncontrolling equity holders with the right to sell to the Company, the noncontrolling CarOffer equity holders’ equity interests 
in CarOffer at a contractually defined formulaic purchase price, which is based on a multiple of earnings. As the purchase is 
contingently redeemable at the option of the noncontrolling equity holders, the Company classifies the carrying amount of the 
redeemable noncontrolling interests within the mezzanine section in the consolidated balance sheet, which is presented above 
the  equity  section  and  below  the  liabilities  section.  As  of  the  date  of  Closing  (as  defined  in  "Stock-Based  Compensation" 
below),  the  noncontrolling  interest  was  recognized  at  fair  value  computed  using  the  Least  Square  Monte  Carlo  Simulation 
approach. Significant inputs to the model included market price of risk, volatility, correlation and risk-free rate.

Subsequent to the Company’s acquisition of the 51% interest on January 14, 2021, the redeemable noncontrolling interest 
is measured at the greater of the amount that would be paid if settlement occurred as of the balance sheet date based on the 
contractually defined redemption value and its carrying amount adjusted for net income (loss) attributable to the noncontrolling 
interest and tax distributions to redeemable noncontrolling interest holders. Adjustments to the carrying value of the redeemable 
noncontrolling  interest  resulting  from  changes  in  the  redemption  value  are  recognized  within  retained  earnings  in  the 
consolidated balance sheets.

Leases

The Company recognizes a lease liability for the obligation to make lease payments and a right-of-use asset for the right 
to use the underlying assets for the lease term. The Company reviews all material contracts for embedded leases to determine 
if they have a right-of-use asset. The Company made an accounting policy election to apply the practical expedient under ASC 
Topic 842, Leases, to not separate lease components from non-lease components for all leases.

The Company recognizes rent expense on a straight-line basis over the lease period. The depreciable life of assets and 
leasehold improvements are limited by the expected lease term, unless there is a transfer of title or purchase option reasonably 
certain of exercise. The Company allocates lease costs across all departments based on headcount in the respective location.

Variable lease payments that depend on an index or a rate are included in the lease payments and are measured using the 
prevailing index or rate at the measurement date. Variable lease payments not based on an index or a rate are excluded from 
lease payments and are expensed as incurred.

The  Company  made  an  accounting  policy  election  to  not  recognize  a  lease  liability  or  right-of-use  asset  on  its 
consolidated balance sheet for leases with an initial term of twelve months or less, and instead to recognize lease payments in 
the consolidated income statement on a straight-line basis over the lease term and variable lease payments that do not depend 
on an index or rate as expense in the period in which the achievement of the specified target that triggers the variable lease 
payments to become probable. 

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The Company recognizes sublease income on a straight-line basis over the sublease period. The Company recognizes 
sublease income as an offset to rent expense within operating expenses in the consolidated income statements as subleasing is 
not a primary business activity of the Company and is meant to offset occupancy costs. For the year ended December 31, 2022, 
the Company recognized sublease income of $1,809. For the year ended December 31, 2021, there was no sublease income. 
For the year ended December 31, 2020, the Company recognized sublease income within other (expense) income, net in the 
consolidated income statements for an immaterial amount.

Contingent Liabilities 

The Company has certain contingent liabilities that arise in the ordinary course  of business activities. The Company 
accrues for loss contingencies when losses become probable and can be reasonably estimated. If the reasonable estimate of the 
loss is a range and no amount within the range is a better estimate, the minimum amount of the range is recognized as a liability. 
The Company does not accrue for contingent losses that, in its judgment, are considered to be reasonably possible, but not 
probable; however, it discloses the range of such reasonably possible losses, if material.

Income Taxes

The Company is subject to federal and state income taxes in the United States and taxes in foreign jurisdictions in which 
it operates. For the years ended December 31, 2022 and 2021, a provision for income taxes was recognized as a result of the 
consolidated taxable income position. 

The Company accounts for income taxes in accordance with the asset and liability method. Under this method, deferred 
tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases 
of assets and liabilities using enacted tax rates in effect for the year in which the temporary differences are expected to be 
recovered or settled. 

This method requires a valuation allowance against net deferred tax assets if, based upon the available evidence, it is 
more likely than not that some or all of the deferred tax assets will not be realized. In performing this analysis, the Company 
considers future taxable income and ongoing prudent and feasible tax planning strategies to assess realizability. Actual results 
may differ from these forecasts. Valuation allowances are reassessed periodically to determine whether it is more likely than 
not that the tax benefits will be realized in the future and if any existing valuation allowance should be released. As of December 
31, 2022 and 2021, valuation allowances were immaterial.

The Company accounts for uncertain tax positions by prescribing a more-likely-than-not threshold for financial statement 
recognition and measurement of a tax position taken or expected to be taken in a tax return. The Company assesses its income 
tax positions and recognizes an income tax benefit or expense within the provision for income taxes in the consolidated income 
statements based upon management’s evaluation of the facts, circumstances, and information available at the reporting date. 
The tax position is measured as the largest amount of benefit or expense that is greater than 50% likely of being realized upon 
ultimate settlement with the taxing authority during examination. The Company recognizes interest and penalties, if applicable, 
related  to  uncertain  tax  positions  as  income  tax  expense  within  other  (expense)  income,  net  in  the  consolidated  income 
statements. The Company recognizes liabilities related to uncertain tax positions within accrued expenses, accrued income 
taxes and other current liabilities and other non-current liabilities in the consolidated balance sheets, as applicable depending 
on if the uncertainty is expected to be resolved within one year or more. The ultimate resolution of these tax positions may be 
greater or less than the liabilities recognized. 

For the year ended December 31, 2022, income tax expense and liability related to uncertain tax positions, exclusive of 
immaterial interest or penalties related to uncertain tax provisions was $598, which would favorably affect the Company's 
effective tax rate, if recognized. For the year ended December 31, 2021, no income tax expense or liability related to uncertain 
tax positions was recognized.

The Tax Cuts and Jobs Act subjects a U.S. shareholder to tax on global intangible low-taxed income (“GILTI”) earned 
by certain foreign subsidiaries. An entity can make an accounting policy election, per the FASB Staff Q&A, Topic 740, No. 5, 
Accounting  for  Global  Intangible  Low-Taxed  Income  (“ASC  740”),  either  to  recognize  deferred  taxes  for  temporary  basis 
differences expected to reverse as GILTI in future years or to provide for the tax expense related to GILTI in the year the tax 
is incurred as a period expense only. The Company has elected to account for GILTI as a period cost in the year the tax is 
incurred.

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The US Inflation Reduction Act of 2022 (the "IRA") was passed into law on August 16, 2022. The provisions of the IRA 
will be effective beginning with fiscal year 2023, with certain exceptions. The IRA has several new provisions including a 15% 
corporate alternative minimum tax ("CAMT") for certain large corporations that have at least an average of $1.0 billion of 
adjusted financial statement income over a consecutive three-tax-year period. The IRA also introduced a 1% excise tax imposed 
on certain stock repurchases by publicly traded U.S. corporations made after December 31, 2022. Based on the Company’s 
initial evaluation, the Company does not believe the IRA will have a material impact on its income tax provision and cash 
taxes. 

Under the UK Finance Act 2022 that was granted on February 24, 2022, UK corporation tax rate will be increased from 
19% to 25% effective April 1, 2023. The Company has evaluated the rate change impact and recognized immaterial deferred 
tax expense on its UK deferred tax assets and liabilities.

The Company will continue to monitor the changes in tax laws and regulations to evaluate their potential impact on its 

business. 

Fair Value of Financial Instruments

The Company measures eligible assets and liabilities at fair value with changes in value recognized in earnings. Fair 
value treatment may be elected either upon initial recognition of an eligible asset or liability or, for an existing asset or liability, 
if an event triggers a new basis of accounting. During the years ended December 31, 2022 and 2021, the Company did not elect 
to remeasure any of its existing financial assets and did not elect the fair value option for any financial assets transacted.

ASC Topic 820, Fair Value Measurements and Disclosures ("ASC 820"), establishes a three-level valuation hierarchy 
for instruments measured at fair value that distinguishes between assumptions based on market data (observable inputs) and 
the Company’s own assumptions (unobservable inputs). Observable inputs are inputs that market participants would use in 
pricing the asset or liability based on market data obtained from sources independent of the Company. Unobservable inputs are 
inputs  that  reflect  the  Company’s  assumptions  about  the  inputs  that  market  participants  would  use  in  pricing  the  asset  or 
liability, and are developed based on the best information available in the circumstances.

ASC 820 identifies fair value as the exchange price, or exit price, representing the price that would be received to sell an 
asset or paid to transfer a liability in an orderly transaction between market participants based on the highest and best use of 
the asset or liability. As such, fair value is a market-based measurement that should be determined based on assumptions that 
market participants would use in pricing an asset or liability. The Company uses valuation techniques to measure fair value 
that maximize the use of observable inputs and minimize the use of unobservable inputs. These inputs are prioritized as follows:

Level 1 — Quoted unadjusted prices for identical instruments in active markets.

Level 2 — Quoted prices for similar instruments in active markets, quoted prices for identical or similar instruments 
in markets that are not active, and model-derived valuations in which all observable inputs and significant value drivers 
are observable in active markets.

Level  3  —  Model-derived  valuations  in  which  one  or  more  significant  inputs  or  significant  value  drivers  are 

unobservable, including assumptions developed by the Company.

The Company has evaluated the estimated fair value of financial instruments using available market information. The 
use of different market assumptions, estimation methodologies, or both, could have a significant effect on the estimated fair 
value amounts. 

As of December 31, 2022 and 2021, the carrying amounts of the Company’s financial instruments, which include cash 
and cash equivalents, investments, accounts receivable, accounts payable, and accrued expenses approximated their fair values 
due to the short-term nature of these instruments.

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Debt

The Company may obtain access to capital via credit facilities. The amount of borrowings outstanding on credit facilities 
are recognized within other current liabilities or other non-current liabilities in the consolidated balance sheets, depending on 
the borrowing base. Costs for unutilized revolving commitments and interest for outstanding borrowings are recognized as 
interest expense within other (expense) income, net in the consolidated income statements. Interest payments are recognized 
within operating activities in the consolidated statement of cash flows, and repayments of principle amounts are recognized 
within financing activities in the consolidated statement of cash flows.

As of December 31, 2022, there were no borrowings and no letters of credit outstanding under the 2022 Revolver (as 

defined in Note 7 to these consolidated financial statements).

As of December 31, 2022, commitment fees under the 2022 Revolver were immaterial (as defined in Note 7 to these 

consolidated financial statements).

Deferred Financing Costs

 The Company capitalizes certain legal and other third-party fees that are directly associated with obtaining access to 
capital via credit facilities. Deferred financing costs incurred in connection with obtaining access to capital are recognized 
within other non-current assets in the consolidated balance sheets and within financing activities in the consolidated statement 
of cash flows. These costs are amortized on a straight-line basis over the term of the applicable credit facility and recognized 
as  interest  expense  within  other  (expense)  income,  net  in  the  consolidated  income  statements  and  as  an  adjustment  to 
consolidated net income in the consolidated statement of cash flows. 

 As of December 31, 2022, deferred financing costs were $2,442. As of December 31, 2021, no deferred financing costs 

were recognized.

 For the year ended December 31, 2022, amortization expense associated with deferred financing costs was $136. For 
the year ended December 31, 2021 and 2020, no amortization expense associated with deferred financing costs was recognized.

Foreign Currency Translation

The reporting currency of the Company is the U.S. dollar. The functional currency of the Company’s foreign subsidiaries 
is the local currency of each subsidiary. All assets and liabilities in the balance sheets of entities whose functional currency is 
a  currency  other  than  the  U.S.  dollar  are  translated  into  U.S.  dollar  equivalents  at  exchange  rates  as  follows:  (i)  asset  and 
liability accounts at period-end rates; (ii) income statement accounts at weighted-average exchange rates for the period; and 
(iii)  stockholders’  equity  accounts  at  historical  exchange  rates.  The  resulting  translation  adjustments  are  excluded  from 
consolidated net income and are recognized within accumulated other comprehensive (loss) income in the consolidated balance 
sheets.

Foreign currency transaction gains and losses are included in consolidated net income for the period. The Company's 
foreign subsidiaries have intercompany transactions that are eliminated upon consolidation, and these transactions expose the 
Company to foreign currency exchange rate fluctuations. Exchange rate fluctuations on short-term intercompany transactions 
are recognized in other (expense) income, net in the consolidated income statements. Exchange rate fluctuations on long-term 
intercompany transactions are recognized within accumulated other comprehensive loss in the consolidated balance sheets.

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Revenue Recognition 

Sources of Revenue

The  Company  derives  its  revenue  from  marketplace  revenue,  wholesale  revenue,  and  product  revenue.  Marketplace 
revenue is included in the U.S. Marketplace segment and Other category of segment reporting. Wholesale revenue and product 
revenue are included in the Digital Wholesale segment. The Company generates marketplace revenue primarily from (i) dealer 
subscriptions to the Company's Listings packages, Real-time Performance Marketing, or RPM, digital advertising suite, and 
Digital Retail, (ii) advertising revenue from auto manufacturers and other auto-related brand advertisers, and (iii) revenue from 
partnerships with financing services companies. The Company generates wholesale revenue primarily from (i) transaction fees 
earned from facilitating the purchase and sale of vehicles between dealers, or Dealer-to-Dealer transactions, (ii) transaction 
fees  earned  from  sale  of  vehicles  to  dealers  that  it  acquires  at  other  marketplaces,  and  (iii)  transaction  fees  earned  from 
performing  inspection  and  transportation  services,  inclusive  of  Dealer-to-Dealer  transactions,  other  marketplace  to  dealer 
transactions, and IMCO transactions (as defined below). The Company generates product revenue primarily from (i) aggregate 
proceeds received from the sale of vehicles to dealers that were acquired directly from customers, or CarGurus Instant Max 
Cash Offer, or IMCO transactions, and (ii) proceeds received from the sale of vehicles that were acquired through arbitration.

Revenue Recognition

ASC  Topic  606,  Revenue  from  Contracts  with  Customers  ("ASC  606"),  outlines  a  comprehensive  five-step  revenue 
recognition model based on the principle that an entity should recognize revenue to depict the transfer of promised goods or 
services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for 
those goods or services. To achieve this core principle, the Company applies the following five steps:

1) Identify the contract with a customer 

2) Identify the performance obligations in the contract

3) Determine the transaction price 

4) Allocate the transaction price to performance obligations in the contract

5) Recognize revenue when or as the Company satisfies a performance obligation 

Marketplace Revenue - Description

The  Company  offers  multiple  types  of  marketplace  Listings  packages  to  its  dealers  for  its  CarGurus  U.S.  platform 
(availability varies on the Company's other marketplaces): Restricted Listings, which is free; and various levels of Listings 
packages, which each require a paid subscription under a monthly, quarterly, semiannual, or annual subscription basis. 

The Company’s subscriptions for customers generally auto-renew on a monthly basis and are cancellable by dealers with 
30 days’ advance notice prior to the commencement of the applicable renewal term. Subscription pricing is determined based 
on a dealer’s inventory size, region, and the Company's assessment of the connections and return on investment ("ROI") the 
platform will provide them and is subject to discounts and/or fee reductions that the Company may offer from time to time. 
The Company also offers all dealers on the platform access to its Dealer Dashboard, which includes a performance summary, 
Dealer Insights tool, and user review management platform. Only dealers subscribing to a paid Listings package have access 
to the Pricing Tool, Market Analysis tool and IMV Scan tool. 

The Company offers paid Listings packages for the Autolist and PistonHeads websites. 

In addition to displaying inventory in the Company's marketplace and providing access to the Dealer Dashboard, the 
Company offers dealers subscribing to certain of its Listings packages other subscription advertising and customer acquisition 
products  and  enhancements  marketed  under  the  Company's  RPM  digital  advertising  suite.  Through  RPM,  dealers  can  buy 
advertising that appears in the Company's marketplace, on other sites on the internet, and/or on high-converting social media 
platforms. Such advertisements can be targeted by the user’s geography, search history, CarGurus website activity and a number 
of other targeting factors, allowing dealers to increase their visibility with in-market consumers and drive qualified traffic for 
dealers.

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The Company also offers dealer advertising products for the PistonHeads website.

The  Company  also  offers  dealers  subscribing  to  certain  of  its  Listings  packages  other  subscription  advertising  and 
customer  acquisition  products  and  enhancements  such  as  Digital  Retail,  which  allows  shoppers  to  complete  much  of  the 
vehicle-purchase process online through the Dealers’ Listings page. Digital Retail is comprised of (i) the Digital Deal Platform, 
which  gives  dealers  higher  quality  leads  through  upfront  consumer-provided  information,  (ii)  Area  Boost/Geo  Expansion, 
which expands the visibility of a dealer’s inventory in the search results beyond its local market, and (iii) Hard Pull Financing, 
which provides loan information. 

Marketplace  revenue  also  consists  of  non-dealer  advertising  revenue  from  auto  manufacturers  and  other  auto-related 
brand advertisers sold on a cost per thousand impressions, or CPM basis. An impression is an advertisement loaded on a web 
page. In addition to advertising sold on a CPM basis, the Company also has advertising sold on a cost per click basis, or CPC 
basis. Pricing is primarily based on advertisement size and position on the Company’s websites and mobile applications. Auto 
manufacturers  and  other  brand  advertisers  can  execute  advertising  campaigns  that  are  targeted  across  a  wide  variety  of 
parameters, including demographic groups, behavioral characteristics, specific auto brands, categories such as Certified Pre-
Owned, and segments such as hybrid vehicles. The Company does not provide minimum impression guarantees or other types 
of  minimum  guarantees  in  its  contracts  with  customers.  Advertising  is  also  sold  indirectly  through  revenue  sharing 
arrangements with advertising exchange partners. 

The Company also offers non-dealer advertising products for the Autolist and PistonHeads websites.

 Marketplace  revenue  also  includes  revenue  from  partnerships  with  certain  financing  services  companies  pursuant  to 
which the Company enables eligible consumers on the Company's CarGurus U.S. website to pre-qualify for financing on cars 
from  dealerships  that  offer  financing  through  such  companies.  The  Company  primarily  generates  revenue  from  these 
partnerships based on the number of funded loans from consumers who pre-qualify with its lending partners through its site.

Marketplace Revenue - Revenue Recognition

For Listings, Digital Retail, and RPM, the Company provides a single similar service each day for a period of time. Each 
time increment (i.e., one day), rather than the underlying activities, is distinct and substantially the same and therefore the 
performance obligation of the Company is to provide a series of daily activities over the contract term. Similar to the dealer 
listings, the dealer advertising is considered a promise to provide a single similar service each day. Each time increment is 
distinct and substantially the same and therefore the performance obligation of the Company is to provide a series of daily 
activities over the contract term. 

Total consideration for marketplace revenue is stated within the contracts. There are no contractual cash refund rights, 
but credits may be issued to a customer at the sole discretion of the Company. Dealer customers do not have the right to take 
possession of the Company’s software. At the portfolio level, there is also variable consideration that needs to be included in 
the  transaction  price.  Variable  consideration  consists  of  sales  allowances,  usage  fees,  and  concessions  that  change  the 
transaction price of the unsatisfied or partially unsatisfied performance obligation. The Company recognizes that there are times 
when there is a customer satisfaction issue or other circumstances that will lead to a credit. Due to the known possibility of 
future credits, a monthly sales allowance review is performed to defer revenue at a portfolio level for such future adjustments 
in the period of incurrence. The Company establishes sales allowances at the time of revenue recognition based on its history 
of adjustments and credits provided to its customers. In assessing the adequacy of the sales allowance, the Company evaluates 
its  history  of  adjustments  and  credits  made  through  the  date  of  the  issuance  of  the  financial  statements.  Estimated  sales 
adjustments,  credits  and  losses  may  vary  from  actual  results  which  could  lead  to  material  adjustments  to  the  financial 
statements. Sales allowances are recognized as a reduction to revenue in the consolidated income statements.

Performance obligations are satisfied over time as the customer simultaneously receives and consumes the benefit of the 
service. Revenue is recognized ratably over the subscription period beginning on the date the Company starts providing services 
to the customer under the contract. Revenue is presented net of any taxes collected from customers. Customers are billed in 
advance on the first day of each calendar month with payment terms generally thirty to sixty days from the date invoiced. 
Billings are recognized as accounts receivable or short-term deferred revenue when payment is received in advance of services 
being delivered to the customers.

For non-dealer advertising revenue from auto manufacturers and other auto-related brand advertisers, the performance 

obligation is to publish the agreed upon campaign on the Company’s websites and load the related impressions. 

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Advertising contracts state the transaction price within the agreement with payment generally being based on the number 
of clicks or impressions delivered on the Company’s websites. Total consideration is based on output and deemed variable 
consideration constrained by an agreed upon delivery schedule and is allocated to the period in which the service was rendered. 
Additionally, there are generally no contractual cash refund rights. Certain contracts do contain the right for credits in situations 
in  which  impressions  are  not  displayed  in  compliance  with  contractual  specifications.  At  an  individual  contract  level,  the 
Company may give a credit for a customer satisfaction issue or other circumstance. Due to the known possibility of future 
credits, a monthly review is performed to defer revenue at an individual contract level for such future adjustments in the period 
of incurrence. Although these credits have not been material and have not changed significantly over the historical period, 
estimated sales adjustments credits and losses may vary from actual results which could lead to material adjustments to the 
financial statements.

Performance obligations for company-sold advertising revenue and partner-sold advertising revenue are satisfied over 
time  as  impressions  are  delivered.  Revenue  is  recognized  based  on  the  total  number  of  impressions  delivered  within  the 
specified period. Revenue from advertising sold directly by the Company is recognized based on the gross amount charged to 
the  advertiser  because  the  Company  is  the  principal  in  the  arrangement  as  it  controls  the  ad  placement  and  timing  of  the 
campaign, establishes the selling price and is directly responsible for the fulfillment of the contractual terms including any 
remedy for issues with such fulfillment. Revenue from advertising sold by partners is recognized based on the net amount of 
revenue received from the content partners because the Company is the agent in the arrangement as the advertising partner is 
responsible for fulfillment, including the acceptability of the services delivered. In partner-sold advertising arrangements, the 
advertising partner has a direct contractual relationship with the advertiser. There is no contractual relationship between the 
Company and the advertiser for partner-sold transactions. Additionally, for auction-based partner agreements, the Company 
has latitude in establishing the floor price, but the final price established by the exchange server is at market rates. Revenue is 
presented net of any taxes collected from customers. Customers are billed monthly in arrears with payment terms generally 
thirty to sixty days from the date invoiced. Unbilled accounts receivable generally relate to services rendered in the current 
period, but not invoiced until the subsequent period.

Other marketplace revenue includes revenue from contracts for which the performance obligation is a series of distinct 
services with the same level of effort daily. For these contracts, primarily related to the Company’s partnerships with financing 
services companies, the Company estimates the value of the variable consideration in determining the transaction price and 
allocates it to the performance obligation. Revenue is estimated and recognized on a ratable basis over the contractual term. 
The Company reassesses the estimate of variable consideration at each reporting period. 

Wholesale Revenue - Description

The Buying Matrix on the CarOffer platform enables buying dealers to create standing buy orders and provides instant 
offers to selling dealers. Wholesale revenue includes transaction fees earned from Dealer-to-Dealer transactions, where the 
Company collects fees from both the buying and selling dealers. The Company also sells vehicles to dealers that it acquires at 
other marketplaces, where it collects a transaction fee from the buying dealers. 

Wholesale revenue also includes fees earned from performing inspection and transportation services, where it collects 
fees from the buying dealer. Inspection and transportation service revenue is inclusive of Dealer-to-Dealer transactions, other 
marketplace to dealer transactions, and IMCO transactions.

Wholesale revenue also includes arbitration in which the vehicle is rematched to a new buyer and not acquired by the 

Company. Arbitration is the process by which the Company investigates and resolves claims from buying dealers. 

Wholesale revenue also includes fees earned from certain guarantees offered to dealers (which include 45-Day Guarantee 
and OfferGuard products), where the Company collects fees from the buying dealer or selling dealer, as applicable. Guarantee 
revenue  is  not  accounted  for  under  ASC  606  and  is  accounted  for  under  ASC  460  as  discussed  further  in  Note  2  of  these 
consolidated financial statements.

Wholesale Revenue - Revenue Recognition 

When facilitating Dealer-to-Dealer transactions and for vehicles sold to dealers that are acquired at other marketplaces, 
the Company does not control the vehicle and therefore acts as an agent in the transaction. Revenue earned from the fees for 
facilitating these transactions is recognized at a point in time when the vehicle is sold on a net basis.

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For inspection and transportation services, the Company leverages a network of third-party inspection service providers 
and transportation carriers. The Company controls both inspection and transportation services as it is primarily responsible for 
fulfillment and therefore acts as a principal in the transaction. Revenue from fees for inspection services is recognized at the 
point in time when the inspection is performed and revenue from fees for transportation services is recognized over time as 
delivery  is  completed.  Revenue  from  both  inspection  and  transportation  services  is  recognized  on  a  gross  basis.  Unearned 
revenue related to unsatisfied performance obligations is recognized as deferred revenue.

Wholesale revenue also includes arbitration in which the vehicle is rematched to a new buyer and not acquired by the 
Company. Arbitration is the process by which the Company investigates and resolves claims from buying dealers. In these 
situations, the Company does not control the vehicle and therefore acts as an agent in the transaction.

Within  wholesale  transactions,  there  are  typically  no  contractual  cash  refund  rights,  but  credits  may  be  issued  to  a 
customer at the sole discretion of the Company and refunds may be required by law in the case of a vehicle defect. At the 
portfolio level, there is also variable consideration that needs to be included in the transaction price. Variable consideration 
consists  of  sales  allowances  and  concessions  that  change  the  transaction  price  of  the  unsatisfied  or  partially  unsatisfied 
performance  obligation.  The  Company  recognizes  that  there  are  times  when  there  is  a  customer  satisfaction  issue  or  other 
circumstance  that  will  lead  to  a  credit  or  arbitration.  The  Company  establishes  sales  allowances  at  the  time  of  revenue 
recognition based on its history of adjustments and credits provided to its customers. In assessing the adequacy of the sales 
allowance, the Company evaluates its history of adjustments and credits made through the date of the issuance of the financial 
statements. Upon recognizing a sales transaction, the Company estimates the amount of transaction price that will be reversed 
in a subsequent period and records a reserve for returns and cancellations in other current liabilities in the consolidated income 
statements.  Estimated  sales  adjustments,  credits  and  losses  may  vary  from  actual  results  which  could  lead  to  material 
adjustments to the financial statements. Sales allowances are recognized as a reduction to revenue in the consolidated income 
statements and an increase to other current assets and other current liabilities in the consolidated balance sheet. Wholesale 
revenue is also offset by concessions.

Wholesale revenue is presented net of any taxes collected from customers. 

Product Revenue - Description

The Buying Matrix on the CarOffer platform enables consumers who are selling vehicles to be instantly presented with 
an  offer.  Product  revenue  includes  the  aggregate  proceeds  received  from  the  sale  of  vehicles  through  IMCO  transactions, 
including vehicle sale price and transaction fees collected from the buying dealers. Product revenue also includes proceeds 
received from the sale of vehicles acquired through arbitration, including vehicle sale price and transaction fees collected from 
buying dealers. Arbitration is the process by which the Company investigates and resolves claims from buying dealers. The 
Company controls the vehicle in these transactions and therefore acts as the principal. 

Product - Revenue Recognition

For vehicles sold to dealers that are acquired through IMCO transactions, the Company controls the vehicle and therefore 
acts as a principal in the transaction. Revenue earned from proceeds received on the sale of vehicles through IMCO transactions, 
including vehicle sale price and transaction fees collected from the buying dealers, is recognized at a point in time when the 
vehicle is sold on a gross basis. 

In certain situations across all transactions, during an arbitration process, the Company acquires vehicles in transactions 
in which it controls the vehicle and therefore acts as a principal in the transaction. Revenue earned from the sale of the vehicle 
in these transactions is recognized at a point in time on a gross basis. 

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Within product transactions, there are typically no contractual cash refund rights, but credits may be issued to a customer 
at the sole discretion of the Company. At the portfolio level, there is also variable consideration that needs to be included in 
the transaction price. Variable consideration consists of sales allowances and concessions that change the transaction price of 
the unsatisfied or partially unsatisfied performance obligation. The Company recognizes that there are times when there is a 
customer  satisfaction  issue  or  other  circumstance  that  will  lead  to  a  credit  or  arbitration.  The  Company  establishes  sales 
allowances at the time of revenue recognition based on its history of adjustments and credits provided to its customers. In 
assessing the adequacy of the sales allowance, the Company evaluates its history of adjustments and credits made through the 
date of the issuance of the financial statements. Upon recognizing a sales transaction, the Company estimates the amount of 
transaction price that will be reversed in a subsequent period and records a reserve for returns and cancellations in other current 
liabilities in the consolidated income statements. Estimated sales adjustments, credits and losses may vary from actual results 
which could lead to material adjustments to the financial statements. Sales allowances are recognized as a reduction to revenue 
and cost of revenue in the consolidated income statements and an increase to other current assets and other current liabilities 
in the consolidated balance sheet. Product revenue is also offset by concessions.

Product revenue presented net of any taxes collected from customers.

Contracts with Multiple Performance Obligations

The Company periodically enters into arrangements that include Listings and/or dealer advertising product subscriptions 
within marketplace revenue. These contracts include multiple promises that the Company evaluates to determine if the promises 
are separate performance obligations. Performance obligations are identified based on services to be transferred to a customer 
that  are  distinct  within  the  context  of  the  contractual  terms.  Once  the  performance  obligations  have  been  identified,  the 
Company determines the transaction price, which includes estimating the amount of variable consideration to be included in 
the transaction price, if any. If required, the transaction price is allocated to each performance obligation in the contract based 
on a relative standalone selling price method as the performance obligation is being satisfied. For the Company’s arrangements 
that  include  Listings  and/or  dealer  advertising  product  subscriptions,  the  performance  obligations  were  satisfied  over  a 
consistent period of time and therefore the allocations did not impact the revenue recognized.

For wholesale and product arrangements that include multiple performance obligations, the Company allocates revenue 
based on fair value. Vehicle and inspection revenues are recognized at a point in time and transportation revenue is recognized 
over time.

Costs to Obtain a Contract

Commissions paid to sales representatives and payroll taxes are considered costs to obtain a contract. Under ASC 606, 
the costs to obtain a contract require capitalization and amortization of those costs over the period of benefit. Although the 
guidance specifies the accounting for an individual contract with a customer, as a practical expedient, the Company has opted 
to apply the guidance to a portfolio of contracts with similar characteristics. The Company has opted to apply another practical 
expedient to immediately expense the incremental cost of obtaining a contract when the underlying related asset would have 
been  amortized  over  one  year  or  less.  As  such,  the  Company  applied  this  practical  expedient  to  advertising  contracts  and 
wholesale and product transactions as the term is one year or less and these contracts do not renew automatically. The practical 
expedient is not applicable to marketplace subscription contracts as the period of benefit including renewals is anticipated to 
be greater than one year. The assets are periodically assessed for impairment.

For  marketplace  subscription  customers,  the  commissions  paid  on  contracts  with  new  customers,  in  addition  to  any 
commission amount related to incremental sales, are capitalized and amortized over the estimated benefit period of the customer 
relationship taking into account factors such as peer estimates of technology lives and customer lives as well as the Company's 
own historical data. Commissions paid that are not directly related to obtaining a new contract are expensed as incurred.

Additionally, the Company allocates employer payroll tax expense to the commission expense in proportion to the overall 
payroll taxes paid during the respective period. As such, capitalized payroll taxes are amortized in the same manner as the 
underlying capitalized commissions.

As  of  December 31,  2022  and  2021,  assets  associated  with  costs  to  obtain  a  contract  were  $17,394  and  $14,912, 
respectively. For the years ended December 31, 2022, 2021, and 2020, amortization expense associated with costs to obtain a 
contract was $11,067, $12,653 and $11,605, respectively. 

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Deferred Revenue

Deferred  revenue  primarily  consists  of  payments  received  in  advance  of  revenue  recognition  from  the  Company’s 
marketplace  revenue  and  is  recognized  as  the  revenue  recognition  criteria  are  met.  The  Company  generally  invoices  its 
customers monthly. Accordingly, the deferred revenue balances do not represent the total contract value of annual or multiyear 
subscription  agreements.  Deferred  revenue  that  is  expected  to  be  recognized  during  the  succeeding  12-month  period  is 
recognized  as  current  deferred  revenue  and  the  remaining  portion  is  recognized  as  noncurrent  in  the  consolidated  balance 
sheets. All deferred revenue was recognized as current for all periods presented.

Marketplace Cost of Revenue

Marketplace cost of revenue includes expenses related to supporting and hosting marketplace service offerings. These 
expenses  include  personnel  and  related  expenses  for  the  Company's  customer  support  team,  including  salaries,  benefits, 
incentive compensation, and stock-based compensation; third-party service provider expenses such as advertising, data center 
and  networking  expenses;  amortization  of  developed  technology;  amortization  of  capitalized  website  development; 
amortization of hosting arrangements; and allocated overhead expenses. The Company allocates overhead expenses, such as 
rent  and  facility  expenses,  information  technology  expense,  and  employee  benefit  expense,  to  all  departments  based  on 
headcount. As such, general overhead expenses are reflected in cost of revenue and each operating expense category. 

Wholesale Cost of Revenue

Wholesale cost of revenue includes expenses related to supporting and hosting wholesale service offerings, including 
Dealer-to-Dealer transactions and vehicles sold to dealers acquired at other marketplaces, on the Buying Matrix on the CarOffer 
platform. These expenses include vehicle transportation and inspection expenses; net losses on vehicles related to guarantees 
offered to dealers through Dealer-to-Dealer transactions; personnel and related expenses for employees directly involved in the 
fulfillment and support of transactions, including salaries, benefits, incentive compensation and stock-based compensation; 
third-party service provider expenses; amortization of developed technology; amortization of capitalized website development; 
and allocated overhead expenses. The Company allocates overhead expenses, such as rent and facility expenses, information 
technology expense, and employee benefit expense, to all departments based on headcount. As such, general overhead expenses 
are reflected in cost of revenue and each operating expense category.

Product Cost of Revenue

Product cost of revenue includes expenses related to vehicles sold to dealers through IMCO transactions and vehicles 

sold to dealers acquired through arbitration. These costs include the cost of the vehicle and transportation expenses.

Guarantees and Indemnification Obligations

In the ordinary course of business, the Company enters into agreements with its customers, partners and service providers 
that include commercial provisions with respect to licensing, infringement, guarantees, indemnification, and other common 
provisions. 

The Company provides certain guarantees to dealers through products such as its 45-Day Guarantee and OfferGuard 

service offerings on the CarOffer platform, which are accounted for under ASC Topic 460, Guarantees. 

45-Day Guarantee is an arrangement through which a selling dealer lists a car on the CarOffer platform, and the Company 
provides an offer to purchase the vehicle listed at a specified price at any time over a 45-day period. This provides the seller 
with a put option, where they have the right, but not the obligation, to require the Company to purchase the vehicle during this 
window.  OfferGuard  is  an  arrangement  through  which  a  buying  dealer  purchases  a  car  on  the  CarOffer  platform,  and  the 
Company provides an offer to purchase the vehicle at a specified price between days 1 and 3, and days 42 and 45 if the dealer 
is not able to sell the vehicle after 42 days. 

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A guarantee liability is initially measured using the amount of consideration received from the dealer for the purchase of 
the guarantee. The initial liability is released, and guarantee income is recognized, upon the earliest of the following: the vehicle 
sells  during  the  guarantee  period,  the  seller  exercises  it’s  put  option  during  the  guarantee  period,  or  the  option  expires 
unexercised at the end of the guarantee period. Guarantee income is recognized within wholesale revenue in the consolidated 
income statements. When it is probable and reasonably estimable that the Company will incur a loss on a vehicle that it is 
required to purchase, a liability, and a corresponding charge to wholesale cost of revenue is recognized for the amount of the 
loss in the consolidated balance sheets and the consolidated income statements. Gains and losses resulting from the dealers 
exercise of guarantees are recognized within wholesale cost of revenue, as appropriate, in the consolidated income statements.

For the years ended December 31, 2022 and 2021, income for guarantees purchased by dealers was $10,026 and $5,537, 
respectively. For the year ended December 31, 2022, the loss, net of gains recognized within cost of revenue in the consolidated 
income statements resulting from the dealer's exercise of guarantees was $4,568. For the year ended December 31, 2021, the 
net loss resulting from the dealer's exercise of guarantees was immaterial.

As of December 31, 2022, the maximum potential amount of future payments that the Company could be required to 
make under these guarantees was $31,056. Of the maximum potential amount of future payments, the losses that are probable 
are not material. As such, as of December 31, 2022, the Company had no material contingent loss liabilities. 

As of December 31, 2021, the maximum potential amount of future payments that the Company could be required to 
make  under  these  guarantees  was  $76,075.  Of  the  maximum  potential  amount  of  future  payments,  none  were  considered 
probable. The exercise of guarantees has historically been infrequent and even when such exercises did occur, the losses were 
immaterial. As such, as of December 31, 2021, the Company had no contingent loss liabilities. 

As of December 31, 2020, the Company did not have any guarantees.

Stock-Based Compensation

For stock-based awards granted under the Company’s stock-based compensation plans, the fair value of each award is 

determined on the date of grant.

For restricted stock units (“RSUs”) granted subject to service-based vesting conditions, the fair value is determined on 
the date of grant using the closing price of the Company’s Class A common stock, par value $0.001 per share (the “Class A 
common stock”), as reported on the Nasdaq Global Select Market. RSUs granted subject to service-based vesting conditions 
generally vest over a four-year requisite service period.

For RSUs granted subject to market-based vesting conditions, the fair value is determined on the date of grant using the 
Monte Carlo simulation lattice model. The determination of the fair value using this model is affected by the Company’s stock 
price  performance  relative  to  the  companies  listed  on  the  S&P  500  as  of  December  31,  2021  and  2020  and  a  number  of 
assumptions including volatility, correlation coefficient, risk-free interest rate and expected dividends. RSUs granted subject 
to market-based vesting conditions vest upon achievement of specified levels of market conditions. During the year ended 
December  31,  2022,  the  Company  modified  its  market-based  performance  awards  to  contain  only  service-based  vesting 
conditions  in  line  with  the  Company's  other  restricted  stock  unit  awards.  As  a  result,  there  are  no  market-based  RSUs 
outstanding as of December 31, 2022.

For stock options granted, the fair value is determined on the date of grant using the Black-Scholes option-pricing model. 
The determination of the fair value is affected by the Company’s stock price and a number of assumptions including expected 
dividend  yield,  expected  volatility,  risk-free  interest  rate  and  expected  term.  For  expected  volatility,  the  Company  uses  a 
blended volatility to combine the historical volatility of trading with the volatility for a peer group of companies as the Company 
does not have historical stock prices for a period that is at least equal to the expected term. Stock options granted generally 
have a term of ten years from the date of grant and generally vest over a four-year requisite service period.

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The  weighted  average  assumptions  utilized  to  determine  the  fair  value  of  options  granted  during  the  year  ended 

December 31, 2022 and 2021 are as follows:

Expected dividend yield
Expected volatility
Risk–free interest rate
Expected term (in years)

Year Ended December 31,

2022

2021

—
48.03%
1.47%
6.11

—
50.95%
0.69%
6.06

During the year ended December 31, 2020, no options were granted.

On January 14, 2021, the Company acquired a 51% interest in CarOffer which provides an automated instant vehicle 
trade  platform  and  is  based  in  Addison,  Texas,  pursuant  to  the  terms  of  a  Membership  Interest  Purchase  Agreement  (the 
“Purchase Agreement”) dated as of December 9, 2020 (the “Agreement Date”), as amended, by and among the Company, 
CarOffer, CarOffer Investors Holding, LLC, a Delaware limited liability company (“TopCo”), each of the Members of TopCo 
(the “Members”), and Bruce T. Thompson, an individual residing in Texas (the “Members’ Representative”). This acquisition 
(the “CarOffer Acquisition”) has, and is intended to continue to add wholesale vehicle purchasing and selling capabilities to 
CarGurus’  portfolio  of  dealer  offerings  and  create  a  complete  and  efficient  digital  solution  for  dealers  to  sell  and  acquire 
vehicles at both retail and wholesale.

Upon consummation of the transactions contemplated by the Purchase Agreement (the “Closing”), the Company acquired 
a 51% interest in CarOffer for an aggregate consideration of $173,155 (the “Total Consideration”), such Total Consideration 
consisting of (a) shares of Class A common stock in the aggregate amount of $103,645 (the “Stock Consideration”) and (b) 
$69,510 in cash (the “Cash Consideration”). The number of shares of Class A common stock issued following the Closing in 
connection with the Stock Consideration was 3,115,282, which was calculated by reference to a value of $22.51 per share, 
which equals the volume-weighted average closing price per share of Class A common stock on the Nasdaq Stock Market for 
the  28  consecutive  trading  days  ending  on  the  third  Business  Day  (as  defined  in  the  Purchase  Agreement)  preceding  the 
Agreement Date. Pursuant to the Purchase Agreement, the remaining equity in CarOffer (the “Remaining Equity”) is being 
retained by the then-current equity holders of CarOffer and subject to certain call and put arrangements discussed below.

Pursuant to the Purchase Agreement, the Company established a retention pool in an aggregate amount of $8,000 in the 
form of RSUs to be issued pursuant to the Company’s standard form of RSU agreement under the 2017 Plan, (i) $6,000 of 
which  was  granted  to  certain  CarOffer  employees  following  the  Closing  in  accordance  with  the  terms  of  the  Purchase 
Agreement and (ii) $2,000 of which is available for issuance to future CarOffer employees in accordance with the terms of the 
Purchase Agreement. RSUs issued from the retention pool will be subject to vesting based on rendering of future services.

In  addition,  the  Company,  TopCo,  each  Member  and  CarOffer  MidCo,  LLC,  a  Delaware  limited  liability  company, 
entered into the Second Amended and Restated Limited Liability Company Agreement, dated as of December 9, 2020 (the 
“CarOffer  Operating  Agreement”),  pursuant  to  which,  among  other  matters,  the  Company  secured  the  right  to  appoint  a 
majority of the members of the Board of Managers of CarOffer, other rights customary for a transaction of this nature and the 
put and call rights described below. On November 23, 2021, the CarOffer Operating Agreement was amended and restated for 
administrative  purposes,  including  principally  to  recapitalize  certain  of  the  membership  units  thereunder  without  changing 
overall consideration payable by the Company thereunder.

In the second half of 2022, the Company had a call right (the “2022 Call Right”), exercisable in its sole discretion, to 
acquire a portion of the Remaining Equity representing up to twenty-five percent (25%) of the fully diluted capitalization of 
CarOffer (such acquired Remaining Equity, the “2022 Acquired Remaining Equity”) at an implied CarOffer value (the “2022 
Call  Right  Value”)  of  seven  (7)  times  CarOffer’s  trailing  twelve  months  gross  profit  as  of  June  30,  2022  (calculated  in 
accordance with the defined terms and subject to the adjustments set forth in the CarOffer Operating Agreement, included as 
Exhibit 10.27 to the Annual Report on Form 10-K as of December 31, 2021 filed on February 25, 2022). During the year ended 
December 31, 2022, the Company determined not to exercise its call right to acquire up to an additional 25% of the fully diluted 
capitalization of CarOffer.

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In  the  second  half  of  2024,  (a)  the  Company  will  have  a  call  right  (the  “2024  Call  Right”),  exercisable  in  its  sole 
discretion, to acquire all, and not less than all, of the Remaining Equity that it has not acquired pursuant to the 2022 Call Right 
and  the  Closing,  at  the  greater  of  (i)  (x)  one  hundred  million  dollars  ($100,000,000),  and  (y)  the  2022  Call  Right  Value, 
whichever is less, and (ii) an implied CarOffer value of twelve (12) times CarOffer’s trailing twelve months EBITDA as of 
June 30, 2024 (in each case calculated in accordance with the defined terms and subject to the adjustments set forth in the 
CarOffer Operating Agreement), and (b) the representative of the holders of the Remaining Equity will have a put right (the 
“2024  Put  Right”),  exercisable  in  his,  her  or  their  sole  discretion,  to  have  the  holders  of  the  Remaining  Equity  sell  to  the 
Company, all, and not less than all, of the Remaining Equity at an implied CarOffer value of twelve (12) times CarOffer’s 
trailing  twelve  months  EBITDA  as  of  June  30,  2024  (calculated  in  accordance  with  the  defined  terms  and  subject  to  the 
adjustments set forth in the CarOffer Operating Agreement). The determination of whether the 2024 Call Right or the 2024 Put 
Right is ultimately exercised is as set forth in the CarOffer Operating Agreement. The consideration to be paid by the Company 
in connection with the exercise of either the 2024 Call Right or the 2024 Put Right, as applicable, will be in the form of cash 
and/or shares of Class A common stock, as determined by the Company in its sole discretion.

The  foregoing  summary  of  the  Purchase  Agreement,  the  CarOffer  Operating  Agreement  and  the  transactions 
contemplated thereby does not purport to be complete and is subject to, and qualified in their entirety by, the full text of the 
Purchase Agreement and the CarOffer Operating Agreement, which are included as Exhibit 2.1 to the Annual Report on Form 
10-K as of December 31, 2020 filed on February 21, 2021 and Exhibit 10.27 to the Annual Report on Form 10-K as of December 
31, 2021 filed on February 25, 2022, respectively.

In connection with the Company’s acquisition of a 51% interest in CarOffer, the then-outstanding unvested incentive 
units (“CO Incentive Units”) of CarOffer and unvested Class CO CarOffer units (the "Subject Units”) remained outstanding 
and will vest over the requisite service periods as discussed below. 

Grants of the CO Incentive Units are subject to the CarOffer 2020 Equity Incentive Plan, adopted effective November 
24,  2020  (the  “2020  CO  Plan”),  the  applicable  award  agreement,  and  the  CarOffer  Operating  Agreement.  Following  the 
Company’s acquisition of the 51% interest in CarOffer on January 14, 2021, remaining unvested CO Incentive Units will vest 
over a period of three (3) years, with one third having vested on January 14, 2022 and one third vesting on each of January 14, 
2023  and  January  14,  2024,  provided  that  a  grantee’s  continuous  service  to  CarOffer  has  not  terminated  on  the  applicable 
vesting date. Under the terms of the grants, vesting of unvested CO Incentive Units is accelerated in the event of (i) a change 
of control of CarOffer (which, for the avoidance of doubt, does not include the Company’s acquisition of the 51% interest on 
January 14, 2021), (ii) the death or disability of the grantee, (iii) termination of the grantee’s employment with CarOffer without 
cause, or (iv) termination of grantee’s employment by the grantee for good reason. Upon termination of a grantee’s continuous 
service to CarOffer voluntarily by the grantee  (other  than for good  reason) or  by CarOffer for cause,  all of such grantee’s 
unvested  CO  Incentive  Units  are  forfeited.  In  addition,  if  a  grantee’s  continuous  service  terminates,  then  CarOffer  has  the 
option to repurchase any outstanding CO Incentive Units from the grantee.

In  addition  to  the  2020  CO  Plan,  on  December  9,  2020  CarOffer  entered  into  a  Vesting  Agreement  (the  “Vesting 
Agreement”) regarding the vesting of Subject Units beneficially owned by Bruce Thompson, the founder and CEO of CarOffer, 
and certain affiliated persons (collectively, the “T5 Holders”) in connection with the Company’s then-anticipated acquisition 
of a 51% interest in CarOffer. Pursuant to the Vesting Agreement, 432,592 Subject Units beneficially owned by the T5 Holders 
vest in three (3) approximately equal installments, with one third having vested on January 14, 2022 and one third vesting on 
each of January 14, 2023 and January 14, 2024, subject to the terms of the Vesting Agreement. As more particularly described 
in the Vesting Agreement, unvested Subject Units are subject to forfeiture in the event that Mr. Thompson’s relationship with 
CarOffer terminates other than in the event of a termination without cause (as defined in the Vesting Agreement) or due to Mr. 
Thompson’s death or disability. The Vesting Agreement also provides for acceleration of any unvested Subject Units in the 
event of the termination of Mr. Thompson’s employment with CarOffer without cause, Mr. Thompson’s death or disability, or 
the consummation of an eligible liquidity event (as defined in the Vesting Agreement). 

91

In connection with the Closing, CarOffer reserved 228,571 incentive units (the "2021 Incentive Units") for purposes of 
establishing  an  employee  incentive  equity  plan.  Thereafter,  CarOffer  formed  CarOffer  Incentive  Equity,  LLC  (“CIE”),  a 
Delaware  manager-managed  limited  liability  company  managed  by  the  Company,  and  established  the  CIE  2021  Equity 
Incentive Plan (the “2021 CO Plan). The 2021 CO Plan and related documentation, including the applicable award agreement, 
a vesting agreement between CarOffer and CIE, and the CarOffer Operating Agreement, provide for an incentive equity grant 
structure whereby 2021 Incentive Units will be granted to CIE and 2021 CO Plan grantees will receive an associated equity 
interest in CIE (the “CIE Interest”), with back-to-back vesting between the 2021 Incentive Units and the associated CIE Interest. 
Subject to any modifications as may be approved by the CarOffer Board of Managers in its discretion, grants under the 2021 
CO Plan will vest over a period of three (3) years from the grant date, one third each on the first, second, and third anniversaries 
of the applicable grant date, provided that a grantee’s continuous service to CarOffer has not terminated on the applicable grant 
date. Upon termination of a grantee’s continuous service to CarOffer, all of such grantee’s unvested 2021 Incentive Units are 
forfeited. As of December 31, 2022 and 2021, there had not been any grants of 2021 Incentive Units under the 2021 CO Plan. 

CO Incentive Units, Subject Units and 2021 Incentive Units are liability-classified awards because the awards can be put 
to the Company at a formula price such that the holders do not bear the risks and rewards associated with equity ownership. 
For  liability-classified  awards,  the  fair  value  was  determined  on  the  date  of  issuance  using  a  Least  Square  Monte  Carlo 
simulation model. Liability-classified awards are remeasured to fair value each period until settlement. Until March 31, 2022, 
the Least Square Monte Carlo simulation model was used for remeasurement. During the three months ended June 30, 2022, 
the Company refined its model for determining the fair value of liability-classified awards as a result of obtaining gross profit 
actuals through the trailing twelve-months ended June 30, 2022 measurement period for the first call option. Since March 31, 
2022, the fair value has typically been determined using a Monte Carlo simulation model. During the year ended December 
31, 2022, the Company determined not to exercise the Company's call right to acquire up to an additional 25% of the fully 
diluted capitalization of CarOffer. The valuation of these liability awards is now derived from the Company’s 2024 call right 
and CarOffer’s 2024 put right. The determination of the fair value is affected by CarOffer’s equity value, EBITDA, and Excess 
Parent Capital (as defined in the CarOffer Operating Agreement, included as Exhibit 10.27 to the Annual Report on Form 10-
K as of December 31, 2021 filed on February 25, 2022) that drive the exercise price of future call/put rights, as well as a number 
of assumptions including market price of risk, volatility, correlation, and risk-free interest rate. As a result of the EBITDA and 
Excess Parent Capital projections for CarOffer as of December 31, 2022, a Monte Carlo simulation model was not required as 
of December 31, 2022. The Company will continue to assess its valuation approach quarterly. The Company recognizes stock 
compensation expense on a cumulative catch-up basis based on the fair value of the liability awards at each reporting period.

The Company issues shares of Class A common stock upon the vesting of RSUs and the exercise of stock options out of 
its shares available for issuance. The Company issues CO Incentive Units and Subject Units out of CarOffer’s units available 
for issuance. The Company accounts for forfeitures when they occur.

The Company recognizes compensation expense on a straight-line basis over the requisite service period.

The  tax  effect  of  differences  between  tax  deductions  related  to  stock  compensation  and  the  corresponding  financial 
statement expense compensation are recognized as an income tax benefit or expense within the provision for income taxes in 
the consolidated income statements. The permanent differences, including excess tax benefits and expenses, are recognized 
within accrued expenses, accrued income taxes, and other current liabilities in the consolidated balance sheets and classified 
as an operating activity in the consolidated statements of cash flows. The temporary differences are recognized within deferred 
tax assets in the consolidated balance sheets.

For the year ended December 31, 2022 and 2021, the income tax expense related to stock-based compensation was $4,181 
and $1,179, respectively. For the year ended December 31, 2020, income tax expense related to stock-based compensation was 
immaterial.

As of December 31, 2022, 2021, and 2020, the income tax benefit from stock-based compensation expense, recognized 

through the Company's deferred tax asset in the consolidated balance sheets, was $5,441, $5,301, and $4,796, respectively.

See Note 10 of these consolidated financial statements for a summary of the stock option, RSU and CO Incentive Unit 

activity for the year ended December 31, 2022.

92

Common Stock Share Repurchases

Repurchases  of  the  Company's  common  stock  are  recognized  as  a  reduction  to  common  stock  at  par  value  and  the 
remainder is recognized as a reduction to additional paid-in capital in the consolidated balance sheets. Repurchases in excess 
of the par value are recognized as a reduction to retained earnings in the consolidated balance sheets in the event that additional 
paid-in capital is reduced to zero.

If there is a difference between the trade date and the settlement date for shares repurchased as of period end, a liability 

is recognized within accrued expenses, accrued income taxes and other current liabilities in the consolidated balance sheets.

As a result of the US Inflation Reduction Act of 2022 (the "IRA"), effective on January 1, 2023, the Company will be 
required to pay a 1% excise tax on certain stock repurchases. Based on the Company’s initial evaluation, the Company does 
not believe the IRA will have a material impact on its income tax provision and cash taxes. The excise tax is considered a direct 
and  incremental  cost  of  the  share  repurchase  and  will  be  recognized  as  a  reduction  to  additional  paid-in  capital  in  the 
consolidated balance sheets. Other direct and incremental costs, such as commissions and legal expenses, are recognized as a 
reduction to additional paid-in capital in the consolidated balance sheets.

Advertising Costs

Advertising costs are expensed as incurred and recognized within sales and marketing expense in the consolidated income 
statements.  For  the  years  ended  December 31,  2022,  2021,  and  2020,  advertising  expense  was  $156,128,  $151,457,  and 
$155,580, respectively.

Comprehensive Income

Comprehensive income is defined as the change in stockholders’ equity of a business enterprise during a period from 
transactions and other events and circumstances from non-owner sources. Comprehensive income consists of consolidated net 
income and other comprehensive income (loss), which includes certain changes in equity that are excluded from consolidated 
net income. Specifically, cumulative foreign currency translation adjustments are included in accumulated other comprehensive 
(loss) income. As of December 31, 2022 and 2021, accumulated other comprehensive (loss) income is presented separately in 
the consolidated balance sheets and consists entirely of cumulative foreign currency translation adjustments. 

Recent Accounting Pronouncements Not Yet Adopted

From time to time, new accounting pronouncements are issued by the FASB or other standard-setting bodies and adopted 
by the Company on or prior to the specified effective date. Unless otherwise discussed, the Company believes that the impact 
of recently issued standards that are not yet effective will not have a material impact on its financial position or results of 
operations  upon  adoption.  As  of  December 31,  2022,  there  are  no  new  accounting  pronouncements  that  the  Company  is 
considering adopting.

3. Revenue Recognition

The  following  table  summarizes  revenue  from  contracts  with  customers  by  services  and  products  for  the  year  ended 

December 31, 2022, 2021, and 2020:

 Marketplace
 Dealer-to-Dealer
 IMCO
 Total

$

2022
658,771
320,119
676,145
$ 1,655,035

$

Year Ended December 31,
2021
636,942
224,831
89,600
951,373

$

$

$

2020
551,451
—
—
551,451

The  Company  provides  disaggregation  of  revenue  by  services  and  products,  by  income  statement  presentation,  by 

segment, and by geographical region.

Revenue  by  services  and  products  is  disaggregated  by  (i)  marketplace  services,  (ii)  Dealer-to-Dealer  services  and 

products, and (iii) IMCO services and products as disclosed above.

93

 
Revenue by income statement presentation is disaggregated by (i) marketplace, (ii) wholesale, and (iii) product revenue 
sources as disclosed in the consolidated income statements. Marketplace services are included within marketplace revenue in 
the consolidated income statements. The Dealer-to-Dealer and IMCO services and products are included within both wholesale 
revenue and product revenue in the consolidated income statements.

Revenue by segment is disaggregated by (i) U.S. Marketplace and (ii) Digital Wholesale segments as disclosed in Note 
13 of these consolidated financial statements. Marketplace services are included in the U.S. Marketplace segment and in the 
Other  category  of  segment  reporting.  The  Dealer-to-Dealer  and  IMCO  services  and  products  are  included  in  the  Digital 
Wholesale segment.

Revenue by geographic region is disaggregated by (i) United States and (ii) International regions as disclosed in Note 13 

of these consolidated financial statements. 

The Company believes these categories best depict how the nature, amount, timing and uncertainty of revenue and cash 

flows are affected by economic factors.

ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”) requires that the Company disclose the aggregate 
amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of the relevant year 
end.

For contracts with an original expected duration greater than one year, the aggregate amount of the transaction price 
allocated to the performance obligations that were unsatisfied as of December 31, 2022 was approximately $7.2 million, which 
the Company expects to recognize over the next twelve months.

For contracts with an original expected duration of one year or less, the Company has applied the practical expedient 
available under ASC 606 to not disclose the amount of transaction price allocated to unsatisfied performance obligations as of 
December 31, 2022. For performance obligations not satisfied as of December 31, 2022, and to which this expedient applies, 
the nature of the performance obligations, the variable consideration and any consideration from contracts with customers not 
included in the transaction price is consistent with performance obligations satisfied as of December 31, 2022. 

For the year ended December 31, 2022 and 2021, revenue recognized from amounts included in deferred revenue at the 

beginning of the period was $12,784 and $9,137, respectively.

In response to the COVID-19 pandemic, the Company reduced the subscription fees for paying dealers by at least 50% 
on all marketplace subscriptions for the April and May 2020 service periods, as well as provided a fee reduction on all June 
2020 marketplace subscriptions of 20% for paying dealers in the United States and Canada and 50% for paying dealers in the 
United Kingdom. These fee reductions resulted in a modification to contracts with initial contractual periods greater than one 
month. For any contract modified, the Company calculated the remaining transaction price and allocated the consideration over 
the remaining performance obligations. These fee reductions materially and adversely impacted revenue for the year ended 
December 31, 2020, resulting in an approximately $50 million decrease in marketplace revenue. These fee reductions did not 
impact revenue for the year ended December 31, 2022. These fee reductions did not materially impact revenue for the year 
ended  December  31,  2021.  During  the  December  2020  and  February  2021  service  periods,  the  Company  also  suspended 
charging subscription fees for subscribing dealers in the United Kingdom. These fee reductions are included in the Company’s 
variable consideration assessment. These fee reductions did not impact revenue for the years ended December 31, 2022. These 
fee reductions did not materially impact revenue for the years ended December 31, 2021 and 2020.

94

4. Fair Value of Financial Instruments

As of December 31, 2022 and 2021, assets measured at fair value on a recurring basis consist of the following:

Quoted Prices
in Active
Markets
for Identical
Assets
(Level 1 Inputs)

As of December 31, 2022

Significant
Other
Observable
Inputs
(Level 2 Inputs)

Significant
Unobservable
Inputs
(Level 3 Inputs)

Total

$
$

175,486
175,486

$
$

— $
— $

— $
— $

175,486
175,486

Quoted Prices
in Active
Markets
for Identical
Assets
(Level 1 Inputs)

As of December 31, 2021

Significant
Other
Observable
Inputs
(Level 2 Inputs)

Significant
Unobservable
Inputs
(Level 3 Inputs)

Total

$

$

157,525

$

— $

— $

157,525

—
157,525

$

90,000
90,000

$

—
— $

90,000
247,525

Cash equivalents:

Money market funds

Total

Cash equivalents:

Money market funds

Investments:

Certificates of deposit

Total

As of December 31, 2022, the Company did not hold any investments. As of December 31, 2021, investments consist of 

the following:

Amortized
Cost

As of December 31, 2021
Gross
Gross
Unrealized
Unrealized
Losses
Gains

Estimated
Fair Value

Investments:

Certificates of deposit due in one year or 
less
Total

$
$

90,000
90,000

$
$

— $
— $

— $
— $

90,000
90,000

5. Property and Equipment, Net

As of December 31, 2022 and 2021, property and equipment, net consist of the following:

Capitalized equipment
Capitalized internal-use software
Capitalized website development
Furniture and fixtures
Leasehold improvements
Construction in progress
Finance lease right-of-use assets

Less accumulated depreciation and amortization
Total

95

As of December 31,

2022

2021

$

$

7,877
7,429
36,369
8,615
24,225
4,161
420
89,096
(48,968)
40,128

$

$

8,349
3,041
22,037
8,615
24,082
854
556
67,534
(35,324)
32,210

For the year ended December 31, 2022, 2021, and 2020, depreciation and amortization expense, excluding amortization 
of  intangible  assets,  amortization  of  capitalized  hosting  arrangements,  and  write  offs,  was  $14,618,  $10,324  and  $8,198, 
respectively.

For the year ended December 31, 2022, the Company wrote off $165 of Digital Wholesale segment capitalized website 
development  costs  within  wholesale  cost  of  revenue  in  the  consolidated  income  statements  related  to  certain  developed 
technology in which the Company has decided to cease investment. For the year ended December 31, 2021, the Company wrote 
off $2,481 of U.S. Marketplace segment of capitalized website development costs within operating expense in the consolidated 
income statements related to certain developed technology in which the Company has decided to cease investment. For the 
year ended December 31, 2020, the Company wrote off $1,151 of capitalized website development costs, which are included 
in the Other category of segment reporting, of which $844 related to the exit of certain international markets in connection with 
the Expense Reduction Plan.

As of December 31, 2022, capitalized website development costs increased $14,332 due to continued investment in the 
Company's  product  offerings.  Capitalized  internal-use  software  costs  increased  $4,388  due  to  additions  related  to  internal 
engineering and development tools. Construction in progress increased $3,307 due to the development of the Company's future 
headquarters at 1001 Boylston, as discussed in Note 9 to these consolidated financial statements.

6. Goodwill and Other Intangible Assets

Goodwill

As of December 31, 2022, changes in the carrying value of goodwill are as follows:

Balance as of December 31, 2021

Foreign currency translation adjustment

Balance as of December 31, 2022

U.S. 
Marketplace
12,477
$
—
12,477

$

Digital 
Wholesale
$ 130,451
—
$ 130,451

Other

15,359
(820)
14,539

Total
$ 158,287
(820)
$ 157,467

$

$

The Company assessed its goodwill for impairment and did not identify any impairment as of December 31, 2022. 

Other Intangible Assets

As of December 31, 2022 and 2021, intangible assets consist of the following:

As of December 31, 2022

Brand
Customer relationships
Developed technology

Total

Brand
Customer relationships
Developed technology

Total

Weighted
Average
Remaining
Useful Life
(years)

Gross
Carrying
Amount
8.4 $ 32,129 $
1.0
1.0

19,870
65,212
$ 117,211 $

Accumulated
Amortization

Accumulated 
Impairment

Net 
Carrying
Amount

7,227 $
13,609
42,674
63,510 $

— $ 24,902
—
6,261
21,891
647
647 $ 53,054

As of December 31, 2021

Weighted
Average
Remaining
Useful Life
(years)

Gross
Carrying
Amount
9.4 $ 32,274 $
2.0
2.0

19,870
65,212
$ 117,356 $

Accumulated
Amortization

Accumulated 
Impairment

Net 
Carrying
Amount

4,206 $
7,314
21,274
32,794 $

— $ 28,068
12,556
—
647
43,291
647 $ 83,915

96

For the year ended December 31, 2022, 2021, and 2020, amortization of intangible assets was $30,716, $30,152, and 

$1,993, respectively. 

For the year ended December 31, 2021, the Company wrote off $647 of U.S. Marketplace segment intangible assets 
within marketplace cost of revenue in the consolidated income statements related to certain developed technology which the 
Company has decided to cease investment. 

As of December 31, 2022, estimated amortization expense of intangible assets for future periods is as follows:

Year Ending December 31,
2023
2024
2025
2026
2027
Thereafter
Total

Amortization
Expense

30,141
4,066
3,028
3,028
3,028
9,763
53,054

$

7. Accrued Expenses, Accrued Income Taxes and Other Current Liabilities and Other Non-Current Liabilities

As of December 31, 2022 and 2021, accrued expenses, accrued income taxes and other current liabilities consist of the 

following:

Accrued bonus
Accrued tax distributions to redeemable noncontrolling interest holders
Receivables in transit, net of payments received in advance from the third-
party payment processor
Other accrued expenses and other current liabilities

Total

As of December 31,

2022

2021

$

$

11,007
16

—
28,170
39,193

$

$

11,777
8,701

28,075
30,033
78,586

The decrease of $28,075 in the receivables in transit, net of payments received in advance from third-party payment 

processors is due to the timing of payments remitted by the third-party.

The  decrease  of  $8,685  in  the  accrued  tax  distributions  to  redeemable  noncontrolling  interest  holders  is  due  to  cash 

settlement of the balance as of December 31, 2021 during the year ended December 31, 2022.

As of December 31, 2022 and 2021, other non-current liabilities consist of the following:

CO Incentive Unit and Subject Unit liability-classified awards
Other non-current liabilities

Total

As of December 31,

2022

2021

$

$

— $

5,301
5,301

$

21,095
2,544
23,639

In connection with the Company’s acquisition of a 51% interest in CarOffer, the then-outstanding unvested CO Incentive 
Units and unvested Subject Units remained outstanding. The decrease of $21,095 related to CO Incentive Unit and Subject 
Unit liability-classified awards is due to a decrease in the valuation of the awards to zero, following the mark to market valuation 
adjustments.

97

8. Debt

As of December 31, 2022 and 2021, the Company had no long-term debt outstanding.

Revolving Credit Facility

On September 26, 2022, the Company entered into a Credit Agreement (the “Credit Agreement”) by and among the 
Company, PNC Bank, National Association, as administrative agent and collateral agent and an L/C Issuer (as defined in the 
Credit Agreement), and the other lenders, L/C Issuers and parties thereto from time to time. The Credit Agreement consists of 
the 2022 Revolver, which allows the Company to borrow up to $400.0 million, $50.0 million of which may be comprised of a 
letter of credit sub-facility. The borrowing capacity under the Credit Agreement may be increased in accordance with the terms 
and subject to the adjustments as set forth in the Credit Agreement. For example, the borrowing capacity may be increased by 
an  amount  up  to  the  greater  of  $250.0  million  or  100%  of  Four  Quarter  Consolidated  EBITDA  (as  defined  in  the  Credit 
Agreement) if certain criteria are met and subject to certain restrictions. Any such increase requires lender approval. Proceeds 
of any borrowings may be used for general corporate purposes. The 2022 Revolver is scheduled to mature on September 26, 
2027. 

The applicable interest rate is, at the Company's option, based on a number of different benchmark rates and applicable 
spreads, based on the ratio of the outstanding principal amount of the Company’s secured indebtedness to the trailing four 
quarters  of  consolidated  EBITDA  (as  determined  under  the  Credit  Agreement,  the  “Consolidated  Secured  Net  Leverage 
Ratio”). The Credit Agreement also requires the Company to pay a commitment fee to the lenders with respect of the unutilized 
revolving commitments at a rate ranging from 0.125% to 0.175% per annum based on the Consolidated Secured Net Leverage 
Ratio, as determined on a quarterly basis.

The 2022 Revolver is secured by a first priority lien on substantially all tangible and intangible property of the Company 
and its subsidiary, Auto List, Inc., as well as any future guarantors, and pledges of the equity of CarOffer and certain wholly-
owned  subsidiaries,  in  each  case  subject  to  certain  exceptions,  limitations  and  exclusions  from  the  collateral.  The  Credit 
Agreement includes customary events of default and requires the Company to comply with customary affirmative and negative 
covenants, including a financial covenant requiring that the Company not exceed certain Consolidated Secured Net Leverage 
Ratio ranges at the end of each fiscal quarter. The Company was in compliance with all covenants as of December 31, 2022.

As of December 31, 2022, there were no borrowings and no letters of credit outstanding under the 2022 Revolver.

As of December 31, 2022, commitment fees under the 2022 Revolver were immaterial.

9. Commitments and Contingencies

Contractual Obligations and Commitments

As of December 31, 2022, all of the Company’s property, equipment, and externally sourced internal-use software have 
been  purchased  with  cash  with  the  exception  of  amounts  related  to  unpaid  property  and  equipment,  capitalized  website 
development, capitalized internal-use software and capitalized hosting arrangements and amounts related to obligations under 
finance leases as disclosed in the consolidated statements of cash flows. The Company has no material long-term purchase 
obligations outstanding with any vendors or third parties.

Leases

The  Company’s  lease  obligations  consist  of  various  leases  for  office  space  in:  Boston,  Massachusetts;  Cambridge, 
Massachusetts;  San  Francisco,  California;  Addison,  Texas;  Plano,  Texas;  Detroit,  Michigan;  Raleigh,  North  Carolina;  and 
Dublin, Ireland. The Company's leases in Plano, Texas, Detroit, Michigan, and Raleigh, North Carolina are immaterial.

The Company has non-cancellable lease terms through 2033 for its various commenced operating leases, certain of which 
include the option to extend the lease term up to two additional periods of five years. Additionally, certain leases provide for 
annual  rent  increases  through  the  terms  of  the  leases,  leasehold  improvement  incentives,  and  variable  payments  related  to 
operating expenses, taxes, utilities, insurance, and maintenance expenses. Certain leases also contain non-lease components in 
the contract. Non-lease components relate to operating expenses, parking, utilities, and maintenance expenses.

98

The Company has non-cancellable lease terms through 2025 for its various operating subleases, certain of which include 
the option to extend the sublease term up to one additional period of three years. Additionally, certain subleases provide for 
annual rent increases through the terms of the leases. Certain subleases also contain both lease and non-lease components in 
the contract. Non-lease components relate to operating expenses, parking, utilities, and maintenance expenses.

The Company’s operating lease agreement in Boston, Massachusetts at 1001 Boylston Street has been signed, but the 
lease term has not commenced. The “Commencement Date” of the lease term is the earlier to occur of (i) the date that is twelve 
months following the Delivery Date (as defined in the lease) and (ii) the date that the Company first occupies the premises for 
the  normal  conduct  of  business  for  the  Permitted  Use  (as  defined  in  the  lease).  The  initial  term  will  commence  on  the 
Commencement Date and expire on the date that is one hundred and eighty full calendar months after the Commencement Date 
(plus the partial month, if any, immediately following the Commencement Date). The lease provides for the option to terminate 
early under certain circumstances and contains options to extend the lease term for two additional periods of five years. The 
lease provides for annual rent increases through the term of the lease, leasehold improvement incentives, and variable payments 
related to operating expenses, management fees, taxes, utilities, insurance, and maintenance expenses. The lease also contains 
both lease and non-lease components in the contract. Non-lease components relate to operating expenses, parking, utilities, and 
maintenance expenses. As the lease has been signed but the lease term has not commenced as of December 31, 2022, there is 
no impact to the consolidated financial statements as of December 31, 2022. The lease commenced in February 2023 as the 
Company has been granted access to begin its build out. The Company is expecting to move into the office space in 2024. 

The  Company’s  operating  lease  agreement  in  Detroit,  Michigan  has  also  been  signed,  but  the  lease  term  has  not 
commenced as of December 31, 2022. As the lease has been signed but the lease term has not commenced as of December 31, 
2022, there is no impact to the consolidated financial statements as of December 31, 2022. The lease commenced in February 
2023. The lease terms are consistent with that of its commenced operating leases.

The Company’s financing lease obligations, which consist of a lease for furniture and office equipment, are immaterial.

The  Company's  leases  in  Boston,  Massachusetts,  Cambridge,  Massachusetts  and  San  Francisco,  California  have 
associated letters of credit, which are recognized within restricted cash in the consolidated balance sheets. As of December 31, 
2022  and  2021,  restricted  cash  was  $14,615  and  $16,336,  respectively,  and  primarily  related  to  cash  held  at  a  financial 
institution in an interest bearing cash account as collateral for the letters of credit related to the contractual provisions for the 
Company’s  building  leases  and  pass-through  payments  from  customers  related  to  the  Company's  wholesale  business.  As 
December 31, 2022 and 2021, portions of restricted cash were classified as a short-term asset and long-term asset, as disclosed 
in the consolidated balance sheets.

For  the  years  ended  December 31,  2022,  2021,  and  2020,  the  Company  recognized  $16,732,  $15,844,  and  $14,157, 

respectively, of lease costs for leases that have commenced. 

For the year ended December 31, 2022, the Company recognized $1,809 of sublease income. There was no sublease 
income for the year ended December 31, 2021. For the year ended December 31, 2020, the Company recognized immaterial 
sublease income.

As of December 31, 2022 and 2021, for leases that have commenced the weighted average remaining lease term was 7.1 
years and 7.6 years, respectively, and the weighted average discount rate was 4.9% and 5.3%, respectively. As the Company’s 
leases do not provide an implicit rate, the Company uses an estimated incremental borrowing rate based on the information 
available at lease commencement in determining the present value of lease payments. The Company estimated the incremental 
borrowing rate based on the rate of interest the Company would have to pay to borrow a similar amount on a collateralized 
basis over a similar term. The Company has no historical debt transactions and a collateralized rate is estimated based on a 
group of peer companies. The Company used the incremental borrowing rate on January 1, 2019 for leases that commenced 
prior to that date.

99

As of December 31, 2022, future minimum lease payments are as follows:

Year Ending December 31,
2023
2024
2025
2026
2027
Thereafter

Total lease payments

Less imputed interest

Total

Operating
Lease
Commitments

17,841
15,499
7,154
6,344
6,463
29,058
82,359
(15,941)
66,418

$

$

The chart above does not include options to extend lease terms that are not reasonably certain of being exercised or leases 
signed  but  not  yet  commenced  as  of  December 31,  2022.  As  of  December 31,  2022,  total  estimated  future  minimum  lease 
payments for leases signed but not yet commenced are estimated to be $246,492.

As of December 31, 2022, known contractual obligations that are fixed and determinable, including leases signed but not 

yet commenced based on expected contractual commencement date, are as follows:

Operating lease obligations
Total contractual obligations

Less than
1 year

Total

1 to 3 years
(in thousands)
$ 328,851 $ 17,960 $ 34,645 $ 45,076 $ 231,170
$ 328,851 $ 17,960 $ 34,645 $ 45,076 $ 231,170

3 to 5 years

More than
5 years

As of December 31, 2022, future minimum sublease income payments are as follows:

Year Ending December 31,
2023
2024
2025
2026
2027
Thereafter
Total

Acquisitions

Sublease
Income Payments

$

$

2,167
1,947
1,023
—
—
—
5,137

On January 14, 2021 the Company completed the acquisition of a 51% interest in CarOffer, an automated instant vehicle 
trade platform based in Addison, Texas, with the option to acquire portions of the remaining equity in the future. During the 
year ended December 31, 2022, the Company determined not to exercise its call right to acquire up to an additional 25% of the 
fully diluted capitalization of CarOffer. In the second half of 2024, the Company will have a call right to acquire all, and not 
less than all, of the remaining equity interests in CarOffer and the representative of the holders of the remaining equity will 
have a put right to sell to the Company, all, and not less than all, of the remaining equity interests in CarOffer. Details of this 
acquisition are more fully described in Note 2 to these consolidated financial statements. 

100

Legal Matters

From time to time the Company may become involved in legal proceedings or be subject to claims arising in the ordinary 
course  of  its  business.  The  Company  is  not  presently  subject  to  any  pending  or  threatened  litigation  that  it  believes,  if 
determined adversely to the Company, individually, or taken together, would reasonably be expected to have a material adverse 
effect  on  its  business  or  financial  results.  However,  litigation  is  inherently  unpredictable  and  the  future  outcome  of  legal 
proceedings and other contingencies may be unexpected or differ from the Company’s estimated liabilities, which could have 
a material adverse effect on the Company’s future financial results. 

Guarantees and Indemnification Obligations

In the ordinary course of business, the Company enters into agreements with its customers, partners and service providers 
that include commercial provisions with respect to licensing, infringement, guarantees, indemnification, and other common 
provisions. 

The Company provides certain guarantees to dealers through products such as its 45-Day Guarantee and OfferGuard 

service offerings on the CarOffer platform, which are accounted for under ASC Topic 460, Guarantees. 

45-Day Guarantee is an arrangement through which a selling dealer lists a car on the CarOffer platform, and the Company 
provides an offer to purchase the vehicle listed at a specified price at any time over a 45-day period. This provides the seller 
with a put option, where they have the right, but not the obligation, to require the Company to purchase the vehicle during this 
window.  OfferGuard  is  an  arrangement  through  which  a  buying  dealer  purchases  a  car  on  the  CarOffer  platform,  and  the 
Company provides an offer to purchase the vehicle at a specified price between days 1 and 3, and days 42 and 45 if the dealer 
is not able to sell the vehicle after 42 days. 

A guarantee liability is initially measured using the amount of consideration received from the dealer for the purchase of 
the guarantee. The initial liability is released, and guarantee income is recognized, upon the earliest of the following: the vehicle 
sells  during  the  guarantee  period,  the  seller  exercises  it’s  put  option  during  the  guarantee  period,  or  the  option  expires 
unexercised at the end of the guarantee period. Guarantee income is recognized within wholesale revenue in the consolidated 
income statements. When it is probable and reasonably estimable that the Company will incur a loss on a vehicle that it is 
required to purchase, a liability, and a corresponding charge to wholesale cost of revenue is recognized for the amount of the 
loss in the consolidated balance sheets and the consolidated income statements. Gains and losses resulting from the dealers 
exercise of guarantees are recognized within wholesale cost of revenue, as appropriate, in the consolidated income statements.

For the years ended December 31, 2022 and 2021 income for guarantees purchased by dealers was $10,026 and $5,537, 
respectively. For the year ended December 31, 2022, the loss, net of gains recognized within cost of revenue in the consolidated 
income statements resulting from the dealer's exercise of guarantees was $4,568. For the year ended December 31, 2021, the 
net loss resulting from the dealer's exercise of guarantees was immaterial.

As of December 31, 2022, the maximum potential amount of future payments that the Company could be required to 
make under these guarantees was $31,056. Of the maximum potential amount of future payments, the losses that are probable 
are not material. As such, as of December 31, 2022, the Company had no material contingent loss liabilities. 

As of December 31, 2021, the maximum potential amount of future payments that the Company could be required to 
make  under  these  guarantees  was  $76,075.  Of  the  maximum  potential  amount  of  future  payments,  none  were  considered 
probable. The exercise of guarantees has historically been infrequent and even when such exercises did occur, the losses were 
immaterial. As such, as of December 31, 2021, the Company had no contingent loss liabilities.

As of December 31, 2020, the Company did not have any guarantees.

101

10. Stock-based Compensation

CarGurus Equity Incentive Plans

The Company’s Amended and Restated 2006 Equity Incentive Plan (the “2006 Plan”) provided for the issuance of non-
qualified stock options, restricted stock and stock awards to the Company’s employees, officers, directors and consultants. The 
2006 Plan authorized up to an aggregate of 3,444,668 shares of the Company's Class B common stock for such issuances. In 
conjunction with the effectiveness of the Company’s 2015 Equity Incentive Plan (the “2015 Plan”), the Board voted that no 
further stock options or other equity-based awards may be granted under the 2006 Plan.

In 2015, the Board first adopted the 2015 Plan, which became effective on June 26, 2015. The 2015 Plan provided for 
the issuance of stock-based incentives to employees, consultants and non-employee directors. As of the effective date of the 
2015  Plan,  up  to  603,436  shares  of  common  stock  were  authorized  for  issuance  under  the  2015  Plan.  The  2015  Plan  was 
amended and restated effective August 6, 2015 to permit the granting of restricted stock units (“RSUs”) under the 2015 Plan, 
to remove Class B common stock from the pool of shares available for issuance under the 2015 Plan and to make certain other 
desired changes. The 2015 Plan was further amended and restated at October 15, 2015 to add a ten-year term and to make 
certain other desired changes.

The 2015 Plan was further amended and restated effective August 22, 2016 to merge the 2006 Plan into the 2015 Plan, 
to increase the number of shares of Class A common stock that may be issued under the 2015 Plan, and to lengthen the term of 
the 2015 Plan to expire on August 21, 2026. In addition, pursuant to this amendment and restatement of the 2015 Plan, prior to 
giving effect to the recapitalization that occurred on June 21, 2017, there were (i) 618,691 shares of Class A common stock, 
plus (ii) 802,562 shares of Class B common stock authorized under the 2015 Plan; provided, however, that (1) the number of 
shares of Class A common stock was increased, on a share for share basis, by the number of shares of Class B common stock 
that were (a) subject to outstanding options granted under the 2006 Plan that expired, terminated, or were canceled for any 
reason without having been exercised, (b) surrendered in payment of the exercise price of outstanding options granted under 
the 2006 Plan or (c) withheld in satisfaction of tax withholding upon exercise of outstanding options granted under the 2006 
Plan, and the number of shares of Class B common stock reserved under the amended and restated 2015 Plan was decreased, 
on a corresponding share for share basis, (2) no new awards of Class B common stock could be granted under the amended and 
restated 2015 Plan, and (3) except with respect to outstanding options granted under the 2006 Plan that were exercised on or 
after the date of the amendment and restatement, no Class B common stock could be issued under the 2015 Plan.

In connection with the recapitalization that occurred on June 21, 2017, the 2015 Plan was further amended and restated 
to account for each outstanding common stock option being adjusted such that each share of common stock underlying such 
option became two shares of Class A common stock and four shares of Class B common stock underlying such option, and 
each outstanding RSU being adjusted such that each share of common stock issuable upon settlement of such RSU became two 
shares of Class A common stock and four shares of Class B common stock issuable upon settlement of such RSU. Pursuant to 
the 2015 Plan as further amended in connection with the recapitalization, there were (i) 3,181,740 shares of Class A common 
stock and (ii) 5,161,644 shares of Class B common stock authorized for issuance under the 2015 Plan.

102

In connection with the Company's initial public offering ("IPO"), in October 2017, the Board adopted, and the Company’s 
stockholders  approved,  the  Omnibus  Incentive  Compensation  Plan  (the  “2017  Plan”)  for  the  purpose  of  granting  incentive 
stock options, non-qualified stock options, stock awards, stock units, other share-based awards and cash awards to employees, 
advisors and consultants to the Company and its subsidiaries and non-employee members of the Board. The 2017 Plan is the 
successor  to  the  2015  Plan.  The  2017  Plan  authorizes  the  issuance  or  transfer  of  the  sum  of:  (i)  7,800,000  shares  of  the 
Company’s Class A common stock, plus (ii) the number of shares of Class A common stock (up to 4,500,000 shares) equal to 
the sum of (x) the number of shares of Class A common stock and Class B common stock of the Company subject to outstanding 
awards under the 2015 Plan as of October 10, 2017 that terminate, expire or are canceled, forfeited, exchanged, or surrendered 
on or after October 10, 2017 without having been exercised, vested, or paid prior to October 10, 2017, including shares tendered 
or withheld to satisfy tax withholding obligations with respect to outstanding grants under the 2015 Plan, plus (y) the number 
of shares of Class A common stock reserved for issuance under the 2015 Plan that remain available for grant under the 2015 
Plan as of October 10, 2017. The aggregate number of shares of Class A common stock that may be issued or transferred under 
the  2017  Plan  pursuant  to  incentive  stock  options  will  not  exceed  12,300,000  shares  of  Class  A  common  stock.  Unless 
determined otherwise by the Compensation Committee of the Board, as of the first trading day of January of each calendar year 
during the term of the 2017 Plan (excluding any extensions), eligible beginning with calendar year 2019, an additional number 
of shares of Class A common stock will be added to the number of shares of the Company’s Class A common stock authorized 
to be issued or transferred under the 2017 Plan and the number of shares authorized to be issued or transferred pursuant to 
incentive stock options, equal to 4% of the total number of shares of  Class A common stock outstanding on the last trading 
day in December of the immediately preceding calendar year, or 6,000,000 shares, whichever is less, or such lesser amount as 
determined by the Board (the “Evergreen Increase”). The Compensation Committee of the Board determined to not effectuate 
the Evergreen Increase that was otherwise scheduled to have occurred on each of January 2, 2019, January 2, 2020 and January 
4, 2021. On January 3, 2022, an additional 4,070,921 shares of the Company's Class A Common Stock was authorized to be 
issued or transferred under the 2017 Plan pursuant to the Evergreen Increase. On January 3, 2023, an additional 4,065,466 
shares of the Company's Class A Common Stock was authorized to be issued or transferred under the 2017 Plan pursuant to 
the Evergreen Increase. In conjunction with the adoption of the 2017 Plan, options and RSUs outstanding under the 2015 Plan 
will remain outstanding but no additional grants will be made from the 2015 Plan.

As of December 31, 2022, 4,939,416 shares of Class A common stock were available for issuance under the 2017 Plan. 

CarOffer Equity Incentive Plans

The 2020 CO Plan provides for the issuance of CO Incentive Units to CarOffer’s employees, officers, managers, and 
consultants. The 2020 CO Plan authorized up to an aggregate of 485,714 CO Incentive Units for such issuances, all of which 
were issued prior to the close of the CarOffer Acquisition. At the time of close, 142,857 CO Incentive Units were accelerated 
and redeemed. The compensation relating to these CO Incentive Units was deemed to be outside of consideration transferred. 
Therefore, for the year ended December 31, 2021, the Company recognized an additional $1,229 of stock-based compensation 
expense. As of December 31, 2022 and 2021, 342,857 and 342,857 CO Inventive Units were unvested, respectively. During 
the year ended December 31, 2022, no CO Incentive Units were granted, vested or were forfeited. As of December 31, 2022, 
there  is  no  unrecognized  stock-based  compensation  expense  related  to  the  unvested  CO  Incentive  Units,  as  a  result  of  the 
revaluation of the awards. These CO Incentive Units are accounted for within other non-current liabilities in the consolidated 
balance sheets.

As of December 31, 2022, there were no CO Incentive Units available for issuance under the 2020 CO Plan. 

The Vesting Agreement provides for the vesting of the Subject Units beneficially owned by the T5 Holders, which vest 
in accordance with the terms described in Note 2 of these consolidated financial statements. As of December 31, 2022 and 
2021, 288,395 and 432,592 Subject Units issued and unvested, respectively. During the year ended December 31, 2022, no 
Subject Units were granted, 144,197 Subject Units vested and no Subject Units were forfeited. As of December 31, 2022, there 
is no unrecognized stock-based compensation expense related to the unvested Subject Units as a result of the revaluation of the 
awards. These Subject Units are accounted for within other non-current liabilities in the consolidated balance sheets.

As of December 31, 2022, there were no Subject Units available for issuance under the Vesting Agreement.

The 2021 CO Plan provides for an incentive equity grant structure whereby 2021 Incentive Units will be granted to CIE 
and 2021 CO Plan grantees will receive an associated CIE Interest, with back-to-back vesting between the 2021 Incentive Units 
and the associated CIE Interest. The 2021 CO Plan authorized up to an aggregate of 228,571 2021 Incentive Units for such 
issuances. 

103

As of December 31, 2022, 228,571 2021 Incentive Units were available for issuance under the 2021 CO Plan.

Stock Options

During the year ended December 31, 2022, stock option activity is as follows:

Outstanding, December 31, 2021

Granted
Exercised
Forfeited or Expired

Outstanding, December 31, 2022
Exercisable as of December 31, 2022

Weighted-
Average
Exercise Price
for Equity

Weighted-
Average
Remaining
Contractual Life
(In Years)

Aggregate
Intrinsic
Value(1)

Common
Stock

949,307
30,266
(131,061)
(21,903)
826,609
485,092

$

$
$

22.42
35.00
5.51
35.61
25.22
17.81

6.7

$

11,877

3,774

3,172
3,172

6.2
4.8

$
$

(1)

As of December 31, 2022 and 2021, the aggregate intrinsic value was calculated based on the positive difference, 
if any, between the estimated fair value of common stock on December 31, 2022 and 2021, respectively, or the 
date of exercise, as appropriate, and the exercise price of the underlying options.

During the year ended December 31, 2021, there were 619,618 options granted. During the year ended December 31, 

2020, there were no options granted. 

During the years ended December 31, 2021 and 2020, the aggregate intrinsic value for options exercised was $6,027 and 

$8,401, respectively.

As of December 31, 2022, there was $5,173 unrecognized stock-based compensation expense related to unvested stock 

options that is expected to be recognized over a weighted-average period of 2.2 years. 

Restricted Stock Units

During the year ended December 31, 2022, RSU activity is as follows:

Unvested outstanding, December 31, 2021

Granted
Vested
Forfeited

Unvested outstanding, December 31, 2022

Number of
Shares
3,834,322
2,784,845
(1,649,294)
(485,582)
4,484,291

Weighted- 
Average Grant
Date Fair Value
33.02
$
28.94
33.43
32.71
29.36

$

$

$

Aggregate
Intrinsic
Value
128,987

62,825

During the years ended December 31, 2021 and 2020, the weighted-average grant-date fair value of RSUs granted was 

$33.83 and $28.47 per share, respectively. 

During the years ended December 31, 2021 and 2020, RSUs that vested and settled totaled 1,575,206 and 1,347,464 

respectively.

During  the  years  ended  December 31,  2021  and  2020,  the  total  fair  value  of  RSUs  vested  was  $52,423  and  $40,613 

respectively. 

As of December 31, 2022, there was $110,444 of unrecognized stock-based compensation expense related to unvested 

RSUs that is expected to be recognized over a weighted-average period of 2.7 years.

104

Stock-based Compensation Expense

For the year ended December 31, 2022, 2021, and 2020, stock-based compensation expense by award type and where 

the stock-based compensation expense was recognized in the Company’s consolidated income statements is as follows:

Options
Restricted Stock Units
CO Incentive Units and Subject Units

Total

Year Ended December 31,
2021

2020

2022

$

$

2,553
52,224
(21,095)
33,682

$

$

2,471
52,916
22,323
77,710

$

$

17
45,304
—
45,321

The decrease of $43,418 for the year ended December 31, 2022 compared to the year ended December 31, 2021 in CO 
Incentive Units and Subject Units stock-based compensation expense was due to a decrease in the valuation of the awards to 
zero, following the mark to market valuation adjustments.

Cost of revenue
Sales and marketing expense
Product, technology, and development expense
General and administrative expense

Total

Year Ended December 31,
2021

2020

2022

$

$

475
7,733
20,266
5,208
33,682

$

$

417
12,801
22,289
42,203
77,710

$

$

293
10,564
20,741
13,723
45,321

For the years ended December 31, 2022, 2021, and 2020, excluded from stock-based compensation expense was $4,468, 
$3,247,  and  $1,906,  respectively,  of  capitalized  website  development  costs,  capitalized  internal-use  software  costs,  and 
capitalized hosting arrangements.

For the years ended December 31, 2022, 2021, and 2020, the income tax benefit from stock-based compensation expense, 
recognized  through  the  Company's  deferred  tax  asset  in  the  consolidated  balance  sheets  was  $5,441,  $5,301,  and  $4,796, 
respectively. 

During  the  years  ended  December 31,  2022,  2021,  and  2020,  the  Company  withheld  566,267,  527,237,  and  447,160 
shares of Class A common stock, respectively, to satisfy employee tax withholding requirements for net share settlements of 
restricted stock units. The shares withheld return to the authorized, but unissued, pool under the Company's 2017 Plan and can 
be reissued by the Company. For the years ended December 31, 2022, 2021, and 2020, total payments to satisfy employee tax 
withholding requirements for net share settlements of restricted stock units, were $16,022, $15,388, and $11,184 respectively, 
and are reflected as a financing activity in the consolidated statements of cash flows. 

Common Stock Reserved for Future Issuance

As of December 31, 2022, the Company had reserved the following shares of Class A common stock for future issuance:

Common stock options outstanding
Unvested restricted stock units outstanding
Shares available for issuance under the 2017 Plan
Total shares of authorized common stock reserved for future issuance

826,609
4,484,291
4,939,416
10,250,316

105

Common Stock Share Repurchases

On December 8, 2022, the Company announced that its Board of Directors authorized a new share repurchase program 
(the “Share Repurchase Program”), pursuant to which the Company may, from time to time, purchase shares of its Class A 
common stock for an aggregate purchase price not to exceed $250 million. Share repurchases under the Share Repurchase 
Program may be made through a variety of methods, including but not limited to open market purchases, privately negotiated 
transactions and transactions that may be effected pursuant to one or more plans under Rule 10b5-1 and/or Rule 10b-18 of the 
Exchange Act. The Share Repurchase Program does not obligate the Company to repurchase any minimum dollar amount or 
number of shares. The Share Repurchase Program has an expiration date of December 31, 2023, and prior to its expiration may 
be modified, suspended, or discontinued by the Company’s Board of Directors at any time without prior notice. All repurchased 
shares  will  be  retired.  The  Company  expects  to  fund  share  repurchases  through  cash  on  hand  and  cash  generated  from 
operations.

During the year ended December 31, 2022, the Company repurchased and retired 1,350,473 shares for $18,691, at an 
average cost of $13.84 per share, under this authorization. As of December 31, 2022, the Company had remaining authorization 
to purchase up to $231,309 of the Company's common stock under the Share Repurchase Program.

11. Earnings Per Share

The Company has two classes of common stock authorized: Class A common stock and Class B common stock. The 
rights of the holders of Class A and Class B common stock are identical, except with respect to voting and conversion. Each 
share of Class A common stock is entitled to one vote per share and each share of Class B common stock is entitled to ten votes 
per share. Each share of Class B common stock is convertible into one share of Class A common stock at the option of the 
holder  at  any  time  or  automatically  upon  certain  events  described  in  the  Company’s  amended  and  restated  certificate  of 
incorporation, including upon either the death or voluntary termination of the Company’s Executive Chairman. The Company 
allocates undistributed earnings attributable to common stock between the common stock classes on a one-to-one basis when 
computing net income per share. As a result, basic and diluted net income per share of Class A common stock and per share of 
Class B common stock are equivalent.

During the years ended December 31, 2022, holders of Class B common stock converted no shares of Class B common 
stock to Class A common stock. During the years ended December 31, 2021, and 2020, holders of Class B common stock 
converted 3,077,327 shares and 1,238,144 shares, respectively, of Class B common stock to Class A common stock.

Basic net income per share (“Basic EPS”) is computed by dividing consolidated net income adjusted for net (loss) income 
attributable to redeemable noncontrolling interest and changes in the redemption value of redeemable noncontrolling interest, 
if  applicable,  by  the  weighted-average  number  of  common  shares  outstanding  during  the  reporting  period.  The  Company 
computes the weighted-average number of common shares outstanding during the reporting period using the total number of 
shares  of  Class  A  common  stock  and  Class  B  common  stock  outstanding  as  of  the  last  day  of  the  previous  year  plus  the 
weighted-average of any additional shares issued and outstanding during the reporting period, less the weighted-average of any 
shares repurchased during the period.

Diluted net income per share (“Diluted EPS”) gives effect to all potentially dilutive securities. Diluted EPS is computed 
by  dividing  consolidated  net  income  adjusted  for  net  (loss)  income  attributable  to  redeemable  noncontrolling  interest  and 
changes in the redemption value of redeemable noncontrolling interest, if applicable and dilutive, by the weighted-average 
number of common shares outstanding during the reporting period using (i) the number of shares of common stock used in the 
Basic EPS calculation as indicated above, (ii) if dilutive, the incremental weighted-average common stock that the Company 
would issue upon the exercise of stock options and the vesting of RSUs, (iii) if dilutive, market-based performance awards 
based on the number of shares that would be issuable as of the end of the reporting period assuming the end of the reporting 
period was also the end of the contingency period. The dilutive effect of these common stock equivalents is reflected in diluted 
earnings per share by application of the treasury stock method. The if-converted method is used to calculate the number of 
shares issuable upon exercise of the 2024 Put Right (as defined in Note 2 to these consolidated financial statements), inclusive 
of CarOffer noncontrolling interest and incentive and subject units, that would be issuable as of the end of the reporting period 
assuming the end of the reporting period was also the end of the contingency period.

106

For the years ended December 31, 2022, 2021, and 2020, a reconciliation of the numerator and denominator used in the 

calculation of basic and diluted net income per share is as follows:

$

Numerator:
Consolidated net income
Net (loss) income attributable to redeemable noncontrolling 
interest
Accretion of redeemable noncontrolling interest to redemption 
value
Net income (loss) attributable to common stockholders — basic $
Net (loss) income attributable to redeemable noncontrolling 
interest
Accretion of redeemable noncontrolling interest to redemption 
value
Net income (loss) attributable to common 
stockholders — diluted
Denominator:
Weighted-average number of shares of common stock used
   in computing net income (loss) per share attributable to
   common stockholders — basic

$

Dilutive effect of share equivalents resulting from stock
   options
Dilutive effect of share equivalents resulting from
   unvested restricted stock units
Dilutive effect of share equivalents resulting from CarOffer 
   incentive units and noncontrolling interest
Weighted-average number of shares of common stock
   used in computing net income (loss) per share attributable 
to
   common stockholders — diluted

Net income (loss) per share attributable to common
   stockholders:
Basic
Diluted

Year Ended December 31,
2021

2020

2022

78,954 $

110,373 $

77,553

(5,433)

1,129

—

(109,398)
193,785 $

109,398

(154) $

—
77,553

(5,433)

(109,398)

—

—

—

—

78,954 $

(154) $

77,553

118,474,991

117,142,062

112,854,524

275,330

366,258

9,034,395

—

—

—

674,018

321,273

—

128,150,974

117,142,062

113,849,815

$
$

1.64 $
0.62 $

(0.00) $
(0.00) $

0.69
0.68

For the years ended December 31, 2022, 2021, and 2020, potentially dilutive common stock equivalents that have been 
excluded from the calculation of diluted weighted-average shares outstanding as their effect would have been anti-dilutive are 
as follows:

Stock options outstanding
Restricted stock units outstanding
CO Incentive Units, Subject Units and noncontrolling interest

2022
587,494
2,634,463
—

Year Ended December 31,
2021
617,504
2,867,330
1,509,750

2020

—
2,722,226
—

For  the  year  ended  December 31,  2021,  shares  of  Class  A  common  stock  potentially  issuable  under  market-based 
performance awards of approximately 14,682 RSUs were excluded from the calculation of weighted average shares used to 
compute Diluted EPS as the market-based vesting conditions had not been achieved as of the reporting period end date and as 
such there were zero contingently issuable shares. During the year ended December 31, 2022, the Company modified its market-
based performance awards to contain only service-based vesting conditions in line with the Company's other restricted stock 
unit awards. As a result, there are no market-based RSUs outstanding as of December 31, 2022.

107

12. Income Taxes

For the years ended December 31, 2022, 2021, and 2020, the domestic and foreign components of income before income 

taxes are as follows:

United States
Foreign

Income before income taxes

$

$

Year Ended December 31,
2021
148,037
1,323
149,360

$

$

$

$

2022
110,213
1,149
111,362

2020

97,120
1,990
99,110

For the years ended December 31, 2022, 2021, and 2020, the components of the provision for (benefit from) income 

taxes are as follows:

Current provision (benefit):

Federal
State
Foreign

Deferred provision (benefit):

Federal
State
Foreign

Income tax provision

Year Ended December 31,
2021

2020

2022

$

$

43,207
11,140
175
54,522

(20,278)
(1,789)
(47)
(22,114)
32,408

$

$

22,133
10,438
253
32,824

5,698
669
(204)
6,163
38,987

$

$

(3,733)
2,288
767
(678)

19,539
2,734
(38)
22,235
21,557

For the year ended December 31, 2022, 2021, and 2020, the components of the effective tax rate are as follows:

U.S. federal taxes at statutory rate
State taxes, net of federal benefit
Nondeductible expenses
Stock compensation
Foreign rate differential
Federal and state credits
CARES Act
Disallowed officer compensation
Investment in partnership
Federal, state, and foreign provision to return differences
Uncertain tax provision
Other

Consolidated effective tax rate
Effective tax rate attributable to redeemable noncontrolling
   interest
Effective tax rate attributable to CarGurus, Inc.

Year Ended December 31,
2021

2020

2022

21.0%
7.7
0.5
2.8
(0.1)
(4.7)
—
0.8
1.0
(0.8)
0.5
(0.0)
28.7%

(1.0)
27.7%

21.0%
7.5
0.3
0.3
(0.2)
(2.6)
—
1.0
(0.3)
(0.7)
—
(0.2)
26.1%

0.2
26.3%

21.0%
6.2
0.4
0.2
(0.2)
(3.2)
(2.4)
—
—
—
—
(0.2)
21.8%

—
21.8%

108

For the year ended December 31, 2022, the effective tax rate attributable to CarGurus, Inc. was 27.7%, which is greater 
than the U.S. federal statutory rate primarily due to state and local income taxes, the exclusion of loss from investment in 
partnership, shortfalls on the taxable compensation of share-based awards and the Section 162(m) excess officer compensation 
limitation, partially offset by federal and state research and development tax credits. 

For the year ended December 31, 2021, the effective tax rate attributable to CarGurus, Inc. was 26.3%, which is greater 
than the U.S. federal statutory rate primarily due to state and local income taxes, shortfalls on the taxable compensation of 
share-based awards and the Section 162(m) excess officer compensation limitation, which became applicable in May 2021 
upon  the  expiration  of  the  transition  period  permitted  following  the  IPO,  partially  offset  by  federal  and  state  research  and 
development tax credits. 

For the year ended December 31, 2020, the effective tax rate attributable to CarGurus, Inc. was 21.8%, which is greater 
than the U.S. federal statutory rate primarily due to state and local income taxes with partial offset by the benefits from the U.S. 
federal and state research and development credits and the Coronavirus Aid, Relief, and Economic Security Act (the “CARES 
Act”).

As  of  December 31,  2022  and  2021,  the  approximate  income  tax  effect  of  each  type  of  temporary  difference  and 

carryforward is as follows:

Deferred tax assets:

Net operating loss carryforwards
Credit carryforwards
Stock-based compensation
Lease liability
Investment in partnership
Accruals and reserves
Capitalized research and development

Valuation Allowance

Deferred tax liabilities:
Prepaid expenses
Deferred commissions
Right of use assets
Intangible assets
Property and equipment

Net deferred tax assets

As of December 31,

2022

2021

$

$

461
928
5,441
13,557
8,325
3,770
25,342
57,824
(258)
57,566

(2,466)
(4,200)
(11,237)
(733)
(3,496)
(22,132)
35,434

$

$

1,429
4,241
5,301
15,640
6,709
5,942
—
39,262
(229)
39,033

(1,850)
(3,508)
(12,955)
(1,111)
(6,289)
(25,713)
13,320

As  of  December  31,  2022  and  2021,  valuation  allowances  were  immaterial.  Based  upon  the  level  of  historical  U.S. 
earnings and future projections over the period in which the net deferred tax assets are deductible, the Company believes it is 
more likely than not that it will realize the benefits of these deductible differences, with the exception of the deferred tax asset 
related to intangible assets in Ireland. For the years ended December 31, 2022 and 2021, the change in the valuation allowance 
was $29 and $71, respectively.

109

As of December 31, 2022, the Company had federal and state net operating loss (“NOL”) carryforwards of $821 and 
$4,051, respectively. The federal NOL carryforward, subject to an annual limitation of 80% of taxable income, does not expire. 
The state NOL carryforwards expire at various dates through 2040. As of December 31, 2022, the Company had federal and 
state tax credit carryforwards of $673 and $322, respectively, available to reduce future tax liabilities. The federal tax credit 
carryforward expires in 2040. The state tax credit carryforwards indefinitely as it is related to California. Utilization of the 
NOL and tax credit carryforwards, respectively, may be subject to an annual limitation due to ownership change limitations 
that  have  occurred  previously  or  that  could  occur  in  the  future,  as  provided  by  Section  382  of  the  Internal  Revenue  Code 
(“Section  382”),  as  well  as  similar  state  provisions.  Ownership  changes  may  limit  the  amount  of  NOL  or  tax  credit 
carryforwards  that  can  be  utilized  annually  to  offset  future  taxable  income  and  tax,  respectively.  In  general,  an  ownership 
change, as defined by Section 382, results from transactions that increase the ownership of 5% stockholders in the stock of a 
corporation by more than 50% in the aggregate over a three-year period.

As of December 31, 2022 and 2021, changes in the gross uncertain tax position (excluding interest and penalties) are as 

follows:

Balance as of December 31, 2021
Increase related to current year tax provision
Increase related to prior year tax provision
Balance as of December 31, 2022

As of December 31,

2022

2021

$

$

— $
198
400
598

$

—
—
—
—

For the year ended December 31, 2022, income tax expense and liability related to uncertain tax positions, exclusive of 
immaterial interest or penalties related to uncertain tax provisions, was $598, which would favorably affect the Company's 
effective tax rate, if recognized. For the year ended December 31, 2021, no income tax expense and liability related to uncertain 
tax positions was recognized. 

The Company permanently reinvests the earnings, if any, of its foreign subsidiaries and, therefore, does not provide for 
U.S. income taxes that could result from the distribution of those earnings to the Company. As of December 31, 2022 and 
December 31, 2021, the amount of unrecognized deferred U.S. taxes on these earnings was immaterial.

The Company and its subsidiaries are subject to various U.S. federal, state, and foreign income tax examinations. The 
Company is currently not subject to income tax examination for the tax years of 2018 and prior as a result of applicable statute 
of limitations of the Internal Revenue Service (“IRS”) and a majority of applicable state jurisdictions. The Company is currently 
not subject to examination in its foreign jurisdictions for tax years 2016 and prior. 

13. Segment and Geographic Information

Effective the first quarter of 2022, the Company revised its segment reporting from two reportable segments, United 
States  and  International,  to  one  reportable  segment.  The  Company  concluded  the  change  in  segment  reporting  was  not  a 
triggering event for goodwill impairment. The change in segment reporting was made to align with changes made in the manner 
the  Company's  chief  operating  decision  maker  (the  “CODM”)  reviews  the  Company’s  operating  results  in  assessing 
performance and allocating resources. The Company’s Chief Executive Officer is the CODM.

Effective the first quarter of 2022, the CODM assessed the Company's performance on a consolidated basis rather than 
by geographical location as a result of the international segment becoming less significant relative to the overall business. The 
CODM reviews revenue and operating income as a proxy for the operating performance of the Company’s operations. 

Effective the fourth quarter of 2022, the Company revised its segment reporting from one reportable segment to two 
reportable segments, U.S. Marketplace and Digital Wholesale. The change in segment reporting was a triggering event for an 
evaluation of goodwill impairment. As such, the Company evaluated for goodwill impairment on December 31, 2022 and did 
not identify any impairment to its goodwill. The change in segment reporting was made to align with financial reporting results 
regularly provided to the Company's CODM to assess the business. The CODM reviews segment revenue and segment income 
(loss) from operations as a proxy for the performance of the Company’s operations. 

110

The U.S. Marketplace segment derives revenues from marketplace services from customers within the United States. 
The Digital Wholesale segment derives revenues from Dealer-to-Dealer and IMCO services and products which are sold on 
the  CarOffer  platform.  The  Company  also  has  two  operating  segments  which  are  individually  immaterial  and  therefore 
aggregated into the Other category to reconcile reportable segments to the consolidated income statements. The Other category 
derives revenues from marketplace services from customers outside of the United States.

Revenue and costs discretely incurred by reportable segments, including depreciation and amortization, are included in 
the calculation of reportable income (loss) from operations. Digital Wholesale segment income (loss) from operations does not 
reflect certain IMCO related capitalized website development amortization incurred by the U.S. Marketplace segment. Digital 
Wholesale segment income (loss) from operations does reflect certain IMCO marketing and lead generation fees allocated from 
the U.S. Marketplace segment. Asset information by reportable segment is not provided to the CODM as asset information is 
assessed and reviewed on a consolidated basis.

For the years December 31, 2022, 2021, and 2020, segment revenue, segment income (loss) from operations and segment 

depreciation and amortization are as follows:

Segment Revenue

U.S. Marketplace
Digital Wholesale
Other

Total

Segment Income (Loss) from Operations:

U.S. Marketplace
Digital Wholesale
Other

Total

Segment Depreciation and Amortization:

U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,
2021

2020

2022

$

614,136
996,264
44,635
$ 1,655,035

$

$

594,602
314,431
42,340
951,373

$

$

519,835
—
31,616
551,451

Year Ended December 31,
2021

2020

2022

125,796
(9,174)
(8,144)
108,478

$

$

151,343
7,189
(10,264)
148,268

$

$

120,836
—
(23,080)
97,756

Year Ended December 31,
2021

2020

2022

14,214
30,690
430
45,334

$

$

11,313
28,394
769
40,476

$

$

9,456
—
1,886
11,342

$

$

$

$

For  the  years  December 31,  2022,  2021,  and  2020,  a  reconciliation  between  segment  income  from  operations  to 

consolidated income before income taxes is as follows: 

Year Ended December 31,
2021
148,268
1,092
149,360

$

$

$

$

2022
108,478
2,884
111,362

2020

97,756
1,354
99,110

Total segment income from operations
Other income, net
Consolidated income before income taxes

$

$

111

As of December 31, 2022, 2021, and 2020, segment assets are as follows:

Segment Assets:

U.S. Marketplace
Digital Wholesale
Other

Total

Year Ended December 31,
2021

2020

2022

$

$

531,118
352,274
43,710
927,102

$

$

453,837
442,216
35,521
931,574

$

$

470,286
—
32,012
502,298

For the years ended December 31, 2022, 2021, and 2020, revenue by geographical region is as follows:

Revenue by Geographic Region:

United States
International
Total

Year Ended December 31,
2021

2020

2022

$ 1,610,400
44,635
$ 1,655,035

$

$

909,033
42,340
951,373

$

$

519,835
31,616
551,451

As of December 31, 2022, 2021, and 2020, long-lived assets outside of the United States were immaterial.

14. Employee Benefit Plans

The Company maintains a defined contribution savings plan for all eligible U.S. employees under Section 401(k) of the 
Internal  Revenue  Code.  Effective  January  1,  2022,  the  Company  updated  its  matching  policy,  under  which  the  Company 
matches 50% of an employee’s annual contributions to the 401(k) plan, up to a maximum of 8% of the employee’s base salary, 
bonus and commissions paid during the year. For the years ended December 31, 2021 and 2020, the Company matched 50% 
of an employee’s annual contributions to the 401(k) plan, up to a maximum of the lesser of (i) 6% of the employee’s base 
salary, bonus and commissions paid during the year or (ii) $5,000. Matching contributions are subject to vesting based on the 
employee’s  start  date  and  length  of  service.  Employees  can  designate  the  investment  of  their  401(k)  accounts  into  several 
mutual funds. The Company does not allow investment in its common stock through the 401(k) plan. 

The Company's subsidiary, CarOffer, maintains its own defined contribution savings plan for all eligible U.S. employees 
under  Section  401(k)  of  the  Internal  Revenue  Code.  For  the  year  ended  December  31,  2022,  CarOffer  matched  50%  of  a 
CarOffer  employee’s  annual  contributions  to  the  401(k)  plan,  up  to  a  maximum  of  the  lesser  of  (i)  6%  of  the  CarOffer 
employee’s  base  salary,  bonus  and  commissions  paid  during  the  year  or  (ii)  $5,000.  Matching  contributions  are  subject  to 
vesting based on the CarOffer employee’s start date and length of service. CarOffer employees can designate the investment 
of their 401(k) accounts into several mutual funds. For the years ended December 31, 2021 and 2020, CarOffer did not have a 
defined contribution savings plan.

For the years ended December 31, 2022, 2021, and 2020, total employer contributions to the 401(k) plan were $5,498, 

$2,960, and $2,675, respectively.

112

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures. 

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our principal executive officer and principal financial officer, has evaluated 
the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities 
Exchange Act of 1934, as amended, or the Exchange Act), as of the end of the period covered by this Annual Report on Form 
10-K. 

The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, 
means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a 
company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within 
the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures 
include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company 
in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, 
including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to 
allow timely decisions regarding required disclosure.

Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only 
reasonable assurance of achieving their objectives and our management necessarily applies its judgment in evaluating the cost-
benefit relationship of possible controls and procedures. 

As described below, based on the evaluation of our disclosure controls and procedures as of the end of the period covered 
by this Annual Report, management identified a material weakness in our internal control over financial reporting. As a result 
of  the  material  weakness,  our  Principal  Executive  Officer  has  concluded  that,  as  of  such  date,  our  disclosure  controls  and 
procedures were not effective to provide reasonable assurance that information required to be disclosed in the reports we file 
and submit under the Exchange Act is recorded, processed, summarized, and reported as and when required.

Notwithstanding this material weakness noted above, our management, including our Principal Executive Officer, has 
concluded that our financial statements included in this Annual Report on Form 10-K present fairly, in all material respects, 
our financial position, results of operations, and cash flows for the periods presented in accordance with accounting principles 
generally accepted in the United States of America.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as 
defined in Rule 13a-15(f) or 15d-15(f) of the Exchange Act. Internal control over financial reporting is a process designed to 
provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external purposes in accordance with generally accepted accounting principles, and includes those policies and procedures that: 

(i)

(ii)

pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of our assets; 

provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements 
in accordance with generally accepted accounting principles, and that our receipts and expenditures are being made 
only in accordance with authorizations of our management and directors; and 

(iii)

provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition 
of our assets that could have a material effect on our financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

113

Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2022, 
using the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in its Internal 
Control-Integrated Framework (2013).

Based on this assessment and those criteria, management concluded that our internal control over financial reporting was 

not effective as of December 31, 2022 due to the material weakness described below.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such 
that there is a reasonable possibility that a material misstatement of a company’s annual or interim financial statements will not 
be prevented or detected on a timely basis. 

The control deficiencies which, in the aggregate, were assessed as a material weakness during the second quarter ended 
June 30, 2022 have not yet been fully remediated. The previously identified CarGurus control deficiencies in logical access 
and change management have been remediated as of year-end. Additionally, as of the fourth quarter ended December 31, 2022, 
management  identified  additional  deficiencies  in  controls  at  our  CarOffer  subsidiary.  In  the  aggregate,  management  has 
concluded  that  the  previously  identified  unremediated  control  deficiencies  at  the  CarOffer  subsidiary,  along  with  the 
deficiencies identified in the fourth quarter of 2022, constitute a material weakness. 

We have concluded that this material weakness exists at our CarOffer subsidiary, as CarOffer does not have the necessary 
business and IT processes, personnel, and related internal controls to operate in a manner to satisfy the accounting and financial 
reporting requirements of a public company.

The deficiencies at our CarOffer subsidiary were the result of both design and operating deficiencies related to certain 
controls  over  information  technology  systems  that  are  relevant  to  the  preparation  of  our  financial  statements,  and  business 
controls over our financial statement close processes. The deficiencies were primarily the result of (i) insufficient evidence of 
management review and performance of control procedures, (ii) the inability to rely on information produced from IT systems 
and an absence of compensating procedures, (iii) controls not designed to require proper authorization of certain transactions, 
and (iv) controls not designed or operating effectively related to logical access and change management of IT systems. 

Specifically, we did not have sufficient knowledgeable personnel or processes in place which resulted in:

•

•

•

Ineffective controls related to user access reviews designed to adequately restrict privileged and end-user access to 
certain financial applications, programs, and data to appropriate company personnel, including consideration to 
segregation of incompatible duties;

Ineffective change management review controls for certain financial applications to ensure that IT program and 
data  changes  affecting  financial  IT  applications  and  underlying  accounting  records  are  identified,  tested, 
authorized, and implemented appropriately; and

Ineffective controls over the financial statement close processes, including those related to the review of CarOffer 
journal entries, reconciliations, management review controls, and analyses of transactions and accounts. 

This material weakness did not result in a known material misstatement to our financial statements. However, the material 
weakness could have resulted in material misstatements in our interim or annual financial statements and disclosures which 
then may not have been prevented or detected. The material weakness also impacts the effectiveness of segregation of duties, 
the effectiveness of financial controls which rely on information from relevant financial systems and increases the reliance on 
corporate accounting personnel to identify errors at the CarOffer subsidiary level.

114

Remediation Plan

We and our board of directors are committed to maintaining a strong internal control environment. Management, with 
the oversight of the audit committee of our board of directors, evaluated the material weakness identified during the second 
quarter of 2022, and implemented a remediation plan to address the material weakness and enhance our control environment. 
Management subsequently evaluated the additional control deficiencies, status of remediation, and the material weakness which 
exists as of December 31, 2022, and enhanced the previous remediation plan. The updated remediation plan addresses the 
additional  deficiencies  identified  through  the  annual  assessment  of  the  effectiveness  of  our  internal  control  over  financial 
reporting. Our remediation measures are ongoing and include the following: 

•

•

•

•

•

•

•

•

Implementing robust review controls over user access and change management for relevant financial systems;

Implementing effective review of journal entries and account reconciliations, and other financial statement close 
analyses and processes;

Implementing controls to address the inability to rely on information from the IT systems;

Enhancing evidence retained which supports the operating effectiveness of controls;

Engaging internal and external resources to assist with remediation ;

Implementation of controls at the corporate level to reduce the risk of material misstatement related to CarOffer 
financial statements and disclosures;

Hiring additional qualified SOX-focused personnel to provide additional capacity and expertise to enhance our 
IT control environment; and

Leveraging CarGurus resources with significant public company experience to provide oversight of CarOffer IT 
and financial controls programs.

Management  is  committed  to  successfully  implementing  the  remediation  plan  as  promptly  as  possible.  The  material 
weakness will not be considered remediated until our management implements effective controls that operate for a sufficient 
period  of  time  and  our  management  has  concluded  through  testing  that  these  controls  are  effective.  The  elements  of  our 
remediation plan can only be accomplished over time, and we can offer no assurance that these initiatives will ultimately have 
the intended effects. See “Risk Factors—Risks Related to Our Business and Industry— We have identified a material weakness 
in our internal control over financial reporting. If we are unable to remediate this material weakness, we may not be able to 
accurately or timely report our financial condition or results of operations, which may adversely affect our business and the 
market price of our common stock.”

The effectiveness of our internal control over financial reporting as of December 31, 2022, has been audited by Ernst & 

Young LLP, an independent registered public accounting firm, as stated in their report which is included herein. 

Changes in Internal Control over Financial Reporting

Except as noted in the preceding paragraphs, there was no change in our internal control over financial reporting (as 
defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the fourth quarter ended December 31, 
2022 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

115

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of CarGurus, Inc.

Opinion on Internal Control Over Financial Reporting

We  have  audited  CarGurus,  Inc.’s  internal  control  over  financial  reporting  as  of  December  31,  2022,  based  on  criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) (the COSO criteria). In our opinion, because of the effect of the material weakness described 
below on the achievement of the objectives of the control criteria, CarGurus, Inc. (the Company) has not maintained effective 
internal control over financial reporting as of December 31, 2022, based on the COSO criteria.

A material weakness is a deficiency, or combination of deficiencies, in internal control over financial reporting, such that there 
is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be 
prevented or detected on a timely basis. The following material weakness has been identified and included in management’s 
assessment. The deficiencies at the CarOffer subsidiary were the result of both design and operating deficiencies related to 
certain controls over information technology (IT) systems that are relevant to the preparation of our financial statements, and 
business controls over our financial statement close processes. The deficiencies were primarily the result of (i) insufficient 
evidence of management review and performance of control procedures, (ii) the inability to rely on information produced from 
IT systems and an absence of compensating procedures, (iii) controls not designed to require proper authorization of certain 
transactions, and (iv) controls not designed or operating effectively related to logical access and change management of IT 
systems. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the 2022 consolidated financial statements of the Company. This material weakness was considered in determining 
the nature, timing and extent of audit tests applied in our audit of the 2022 consolidated financial statements, and this report 
does not affect our report dated March 1, 2023, which expressed an unqualified opinion thereon. 

 Basis for Opinion

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required 
to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, 
and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a 
reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

116

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

Boston, Massachusetts

March 1, 2023

Item 9B. Other Information. 

None.

Item 9C. Disclosure Regarding Foreign Jurisdictions That Prevent Inspections. 

Not Applicable.

117

 
Item 10. Directors, Executive Officers and Corporate Governance. 

PART III

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2023 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year to 
which this Annual Report on Form 10-K relates.

Item 11. Executive Compensation. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2023 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year to 
which this Annual Report on Form 10-K relates.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2023 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year to 
which this Annual Report on Form 10-K relates.

Item 13. Certain Relationships and Related Transactions, and Director Independence. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2023 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year to 
which this Annual Report on Form 10-K relates.

Item 14. Principal Accountant Fees and Services. 

The information required by this Item is incorporated herein by reference from the information in our Proxy Statement 
for our 2023 Annual Meeting of Stockholders, which we will file with the SEC within 120 days of the end of the fiscal year to 
which this Annual Report on Form 10-K relates.

118

PART IV 

Item 15. Exhibits, Financial Statement Schedules. 

(a) Documents filed as a part of this Report:

(1) Financial Statements

The financial statements of CarGurus, Inc. are included in Item 8 of this Annual Report on Form 10-K.

(2) Financial Statement Schedules

All financial statements schedules are omitted as they are either not required or the information is otherwise included in 

the consolidated financial statements and related notes. 

(3) Index to Exhibits

The documents listed in the Exhibit Index immediately preceding the signature page of this Annual Report on Form 10-
K are incorporated by reference or are filed or furnished with this Annual Report on Form 10-K, in each case as indicated 
therein (numbered in accordance with Item 601 of Regulation S-K).

Item 16. Form 10-K Summary.

Not applicable.

119

EXHIBIT INDEX

Incorporated by Reference

Exhibit
Number
    2.1

    3.1

    3.2

    4.1

    4.2

  10.1

  10.2#

  10.3#

  10.4#

10.4.1#

10.4.2#

10.4.3#

10.4.4#

  10.5#

  10.6#

  10.7#

  10.8#

  10.9#

Exhibit Description

Membership Interest Purchase Agreement 
dated as of December 9, 2020, as amended, by 
and among the Registrant, CarOffer, LLC, 
CarOffer Investors Holding, LLC (“TopCo”), 
the Members of TopCo and Bruce T. 
Thompson.
 Amended and Restated Certificate of 
Incorporation of the Registrant.
 Amended and Restated Bylaws of the 
Registrant.
Specimen Class A common stock certificate 
of the Registrant.
Description of the Registrant’s Securities 
Registered Under Section 12 of the Securities 
Exchange Act of 1934.
Form of Indemnification Agreement between 
the Registrant and each of its directors and 
officers.
Amended and Restated 2006 Equity Incentive 
Plan.
Amended and Restated 2015 Equity Incentive 
Plan and forms of agreements thereunder.
Omnibus Incentive Compensation Plan and 
forms of agreements thereunder.
Form of Executive Nonqualified Stock Option 
Grant Agreement.
Form of Executive Time-Based Restricted 
Stock Unit Agreement.  
Form of Executive Performance-Based 
Restricted Stock Unit Agreement.
Form of Non-Employee Director Restricted 
Stock Unit Agreement.
Offer Letter, dated March 17, 2006, by and 
between the Registrant and Langley Steinert.
Offer Letter, dated August 10, 2015, by and 
between the Registrant and Jason Trevisan.
Offer Letter, dated October 24, 2014, by and 
between the Registrant and Samuel Zales.
Offer Letter, dated November 18, 2016, by 
and between the Registrant and Thomas 
Caputo.
Offer Letter, dated December 4, 2015, by and 
between the Registrant and Scot Fredo.

Form
  10-K

File
Number
001-38233

Filing Date
February 12, 2021

Filed
Herewith

Exhibit
Number
2.1

8-K

8-K

001-38233

October 16, 2017

001-38233

October 16, 2017

S-1/A

333-220495 September 29, 2017

10-K

001-38233

February 14, 2020

3.1

3.2

4.1

4.3

S-1

333-220495 September 15, 2017

10.1

S-1

333-220495 September 15, 2017

10.2

S-1/A

333-220495 September 29, 2017

10.3

10-K

001-38233

February 12, 2021

10.4

10-K

001-38233

February 12, 2021

10.4.1

10-Q

001-38233

May 3, 2018

10.3

10-K

001-38233

February 12, 2021

10.4.3

8-K

001-38233

March 26, 2018

10.1

S-1

S-1

S-1

333-220495 September 15, 2017

10.5

333-220495 September 15, 2017

10.6

333-220495 September 15, 2017

10.7

10-K

001-38233

February 28, 2019

10.8

10-K

001-38233

February 12, 2021

10.10

  10.10# Offer Letter, dated December 29, 2015, by and 

10-Q

001-38233

August 6, 2020

10.2

  10.11

  10.12

between the Registrant and Sarah Welch.
Lease, dated as of October 8, 2014, by and 
between the Registrant and BCSP Cambridge 
Two Property LLC.
Office Lease Agreement, dated as of March 
11, 2016, by and between 55 Cambridge 
Parkway, LLC and the Registrant.

S-1

333-220495 September 15, 2017

10.8

S-1

333-220495 September 15, 2017

10.9

120

 
 
 
 
 
 
 
 
 
 
  10.13

  10.14#
  10.15

  10.16

  10.17

  10.18

  10.19

  10.20

  10.21

  10.22#

First Amendment to Lease, dated as of July 
30, 2016 by and between 55 Cambridge 
Parkway, LLC and the Registrant.
CarGurus, Inc. Annual Incentive Plan.
Lease Agreement, dated as of June 19, 2018, 
by and between US Parcel A, LLC and the 
Registrant.
Second Amendment to Lease, dated as of 
August 30, 2019 by and between 55 
Cambridge Parkway, LLC and the Registrant.
Indenture of Lease between S&A P-12 
Property LLC and the Registrant, dated as of 
December 19, 2019.
First Amendment to Lease between S&A P-12 
Property LLC and the Registrant, dated as of 
June 12, 2020.
Third Amendment to Lease, dated as of July 
1, 2020, between 55 Cambridge Parkway, 
LLC and the Registrant.
First Amendment to Lease, dated as of 
October 27, 2015, between BCSP Cambridge 
Two Property, LLC and the Registrant.
Second Amendment to Lease, dated as of 
September 28, 2020, between Two Canal Park 
Massachusetts, LLC, as successor-in-interest 
to BCSP Cambridge Two Property, LLC, and 
the Registrant.
Separation Agreement, dated November 13, 
2020, by and between the Registrant and Kyle 
Lomeli.

  10.26

  10.25

  10.24#

  10.23# Amendment to Separation Agreement, dated 
May 4, 2021, by and between the Registrant 
and Kyle Lomeli.
Consulting Agreement, dated November 13, 
2020, by and between the Registrant and Kyle 
Lomeli.
Third Amended and Restated Limited 
Liability Company Agreement, dated 
November 23, 2021, by and among the 
Registrant, TopCo, the Members of TopCo, 
and CarOffer MidCo, LLC.
Corrective Amendment, dated May 6, 2022, to 
Third Amended and Restated Limited 
Liability Company Agreement of CarOffer, 
LLC, dated November 23, 2021, by and 
among the Registrant, CarOffer, LLC, TopCo, 
and CarOffer Midco, LLC
Separation Agreement, dated November 16, 
2021, by and between the Registrant and 
Sarah Welch.
Sublease, dated October 6, 2021, by and 
between the Registrant and HubSpot, Inc.
First Amendment to Sublease, dated July 31, 
2022, by and between the Registrant and 
HubSpot, Inc.
Sublease, dated December 23, 2021, by and 
between the Registrant and Amylyx 
Pharmaceuticals, Inc.

  10.27#

  10.28

  10.30

  10.29

S-1

333-220495 September 15, 2017

10.10

8-K/A
8-K

001-38233
001-38233

April 6, 2018
June 20, 2018

10.1
10.1

10-Q

001-38233

November 5, 2019

10.1

8-K

001-38233 December 20, 2019

10.1

10-Q

001-38233

August 6, 2020

10.3

10-Q

001-38233

November 5, 2020

10.1

10-Q

001-38233

November 5, 2020

10.2

10-Q

001-38233

November 5, 2020

10.3

8-K

001-38233 November 17, 2020

10.1

10-Q

001-38233

May 7, 2021

10.4

8-K

001-38233 November 17, 2020

10.2

10-K

001-38233

February 25, 2022

10.27

10-Q

001-38233

May 9, 2022

10.5

10-K

001-38233

February 25, 2022

10.28

\

10-K

001-38233

February 25. 2022

10.29

10-Q

001-38233

November 8, 2022

10.2

10-K

001-38233

February 25, 2022

10.30

121

  10.31

  10.32#

  10.33

First Amendment to Sublease, dated March 
23, 2022, by and between the Registrant and 
Amylyx Pharmaceuticals, Inc.
Form of Amendment to Performance 
Restricted Stock Unit Agreement.
Credit Agreement, dated September 26, 2022, 
by and among the Registrant, as borrower, 
PNC Bank, National Association, as 
administrative agent, collateral agent and an 
L/C Issuer, and the other lenders, L/C Issuers 
and other parties party thereto

10-Q

001-38233

May 9, 2022

10.1

10-K

001-38233

February 25, 2022

10.31

8-K

001-38233

September 29, 2022

10.1

  10.34# Offer Letter, dated January 17, 2020, by and 
between the Registrant and Andrea Eldridge
  10.35# Offer Letter, dated November 15, 2021, by 

10-Q

001-38233

May 9, 2022

10.2#

10-Q

001-38233

May 9, 2022

10.3#

  21.1
  23.1

  31.1

  32.1*

and between the Registrant and Dafna Sarnoff
List of Subsidiaries of the Registrant.
Consent of Ernst & Young LLP, Independent 
Registered Public Accounting Firm.
 Certification of Principal Executive Officer 
and Principal Financial Officer Pursuant to 
Rules 13a-14(a) and 15d-14(a) under the 
Securities Exchange Act of 1934, as Adopted 
Pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002.
 Certification of Principal Executive Officer 
and Principal Financial Officer Pursuant to 18 
U.S.C. Section 1350, as Adopted Pursuant to 
Section 906 of the Sarbanes-Oxley Act of 
2002.

101.INS  Inline XBRL Instance Document- the instance 

document does not appear in the Interactive 
Data File because its XBRL tags are 
embedded within the Inline XBRL document.

101.SCH Inline XBRL Taxonomy Extension Schema 

Document.

101.CAL Inline XBRL Taxonomy Extension 

Calculation Linkbase Document.
101.DEF Inline XBRL Taxonomy Extension Definition 

Linkbase Document.

101.LAB Inline XBRL Taxonomy Extension Label 

Linkbase Document.

101.PRE Inline XBRL Taxonomy Extension 

104

Presentation Linkbase Document.
The cover page from the Company’s Annual 
Report on Form 10-K for the year ended 
December 31, 2022 has been formatted in 
Inline XBRL.

# Indicates a management contract or compensatory plan.

X
X

X

X

X

X

X

X

X

X

X

* The certifications furnished in Exhibit 32.1 hereto are deemed to accompany this Annual Report on Form 10-K and will not 
be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, except to the extent that the 
Registrant specifically incorporates it by reference.

122

 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant 

has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: March 1, 2023

CarGurus, Inc.

By:

/s/ Jason Trevisan
Jason Trevisan
Chief Executive Officer
(Principal Executive Officer, Principal Financial Officer 
and Principal Accounting Officer)

POWER OF ATTORNEY 

Each person whose individual signature appears below hereby constitutes and appoints Jason Trevisan, with full power 
of substitution and resubstitution and full power to act without the other, as his or her true and lawful attorney-in-fact and agent 
to act in his or her name, place and stead and to execute in the name and on behalf of each person, individually and in each 
capacity stated below, and to file any and all amendments to this Annual Report on Form 10-K, and to file the same, with all 
exhibits thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto 
said attorneys-in-fact and agents, and each of them, full power and authority to do and perform each and every act and thing, 
ratifying and confirming all that said attorneys-in-fact and agents or any of them or their or his substitute or substitutes may 
lawfully do or cause to be done by virtue thereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by 

the following persons on behalf of the registrant in the capacities and on the dates indicated.

Name

Title

Date

/s/ Jason Trevisan
Jason Trevisan

/s/ Langley Steinert
Langley Steinert

/s/ Steven Conine
Steven Conine

/s/ Lori Hickok
Lori Hickok

/s/ Stephen Kaufer
Stephen Kaufer

/s/ Greg Schwartz
Greg Schwartz

/s/ Ian Smith
Ian Smith

Chief Executive Officer and Director
(Principal Executive Officer, Principal Financial Officer and 
Principal Accounting Officer)

  March 1, 2023

   Executive Chairman and Chairman of the Board of Directors

  March 1, 2023

  March 1, 2023

  March 1, 2023

  March 1, 2023

  March 1, 2023

  March 1, 2023

   Director

   Director

   Director

   Director

   Director

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
   
   
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
   
   
[THIS PAGE INTENTIONALLY LEFT BLANK] 

 
Board of Directors 

CORPORATE INFORMATION 

Langley Steinert, Founder, Executive Chairman and Chairman of the Board 

• 
•  Steven Conine, Co-Founder and Co-Chairman of Wayfair Inc. 
• 

Lori Hickok, former Executive Vice President, Chief Financial and Development Officer of Scripps Networks 
Interactive, Inc. 

•  Stephen Kaufer, Co-Founder and Consultant of TripAdvisor, Inc. 
•  Greg Schwartz, Co-Founder, Chief Executive Officer and Chairman of Tomo Networks, Inc. 
• 

Jason Trevisan, Chief Executive Officer 

Executive Officers 

Langley Steinert, Executive Chairman and Chairman of the Board 
• 
Jason Trevisan, Chief Executive Officer and Treasurer 
• 
•  Samuel Zales, Chief Operating Officer and President 
•  Thomas Caputo, Chief Product Officer 
•  Andrea Eldridge, Chief People Officer 
•  Matthew Quinn, Chief Technology Officer 
•  Dafna Sarnoff, Chief Marketing Officer 
• 

Javier Zamora, General Counsel and Secretary 

Corporate Headquarters 

• 

2 Canal Park, 4th Floor, Cambridge, MA 02141, USA 

2023 Annual Meeting of Stockholders 

•  Our annual meeting is being held virtually on Tuesday, June 6, 2023, at 2:00 p.m., Eastern Time, 

conducted via live audio webcast at www.virtualshareholdermeeting.com/CARG2023. 

Requests for Reports and Other Stockholder Inquiries 

•  Our quarterly and annual reports, including Forms 10-Q and 10-K, are available on the investor relations 

section of our website: https://investors.cargurus.com.  Requests for additional copies and other 
stockholder inquiries should be directed to: CarGurus, Inc., Attn: Investor Relations, 2 Canal Park, 4th 
Floor, Cambridge, MA 02141, USA. 

Stock Exchange Listing 

•  Our Class A common stock is listed on the Nasdaq Global Select Market under the symbol “CARG”. 

Stock Transfer Agent  

•  Broadridge Financial Solutions, Inc., Edgewood, NY, USA 

Independent Registered Public Accounting Firm  
•  Ernst & Young LLP, Cambridge, MA, USA 

This Annual Report includes forward-looking statements about our future results of operations, our mission, business 
strategies and plans, business environment and future growth. These statements are subject to risks and uncertainties 
(including those identified in the “Risk Factors” section of the Form 10-K included in this Annual Report), and our 
actual results could be materially different. Forward-looking statements represent our beliefs and assumptions only as 
of the date of this Annual Report and we have no obligation to update them. 

 
 
 
 
 
 
 
 
 
 
2 Canal Park
Cambridge, MA 02141 
USA

© 2023 CarGurus, Inc.