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Annual Report 2021

 
 
 
COUNTPLUS ANNUAL REPORT 20211

COUNTPLUS ANNUAL REPORT 2021Appendix 4E

For the Year Ended 30 June 2021

1 

Company details

Name of entity 

CountPlus Limited

ABN  

11 126 990 832

Reporting period 

For the year ended 30 June 2021

Previous period 

For the year ended 30 June 2020

2 

Results for announcement to the market

Revenues from ordinary activities
Profit from ordinary activities after tax attributable to the owners of CountPlus Limited
Profit for the year attributable to the owners of CountPlus Limited

down
down
down

3% to
69% to
69% to

$’000

80,521
4,938
4,938

Comments

The profit for the Group after providing for income tax and non-controlling interest amounted to $4,938,000 (30 June 2020: $15,861,000). 
Included in the results for the year ended 30 June 2020 is an amount of $10,952,000 relating to the gain on bargain purchase which is the  
excess of the fair value of the acquired identifiable assets and liabilities over the purchase price of Count Financial.

3  Net tangible assets

Net tangible assets per ordinary security

4 

Control gained over entities

Not applicable.

5 

Loss of control over entities

 Not applicable.

Reporting period
Cents

Previous period
Cents

37.50

35.78

2

COUNTPLUS ANNUAL REPORT 2021Appendix 4E

For the Year Ended 30 June 2021

6  Dividends

Current period

Interim dividend – paid on 14 April 2021
Full year final dividend* – to be paid on 13 October 2021

* record date 24 September 2021

Previous period

Interim dividend – paid on 15 April 2020
Full year final dividend – paid on 14 October 2020

7  Details of associates

Name of associate

One Hood Sweeney Pty Ltd
Hunter Financial Planning Pty Ltd
OBM Financial Services Pty Ltd
Rundles CountPlus Pty Ltd
Rundles Financial Planning Pty Ltd
DMG Financial Holdings Pty Ltd 

Group's aggregate share of associates profit 
Profit from ordinary activities after income tax

8 

Foreign entities

Amount per  
security 
Cents

Franked amount  
per security 
Cents

1.25
1.50

1.25
1.50

Amount per  
security 
Cents

Franked amount  
per security 
Cents

1.25
1.25

1.25
1.25

Reporting entity's percentage holding

Contribution to profit

Reporting period
%

Previous period
%

Reporting period
$’000

Previous period
$’000

32.36%
40.00%
40.00%
40.00%
20.00%
30.00%

32.36% 
40.00% 
40.00% 
40.00% 
20.00% 
30.00% 

1,192
255
332
312
54
353

950
360
188
336
57
288

2,498

2,179

Australian Accounting Standards have been applied to foreign entities when compiling the Appendix 4E and Financial Statements for the 
year ended 30 June 2021.

3

COUNTPLUS ANNUAL REPORT 2021About 
CountPlus

CountPlus partners with leading firms  
and provides valued services to a professional 
community of financial advisers. We will, 
collectively, secure the financial well being  
of our clients.

4

COUNTPLUS ANNUAL REPORT 2021Contents

Chairman's Report 

CEO Report 

Case Studies 

Financial Summary 

CountPlus Board 

Directors' Report 

Auditor's Independence Declaration 

Financial Statements 

ASX Additional Information 

Investors' Information 

6

8

10

12

14

16

32

33

98

99

5

COUNTPLUS ANNUAL REPORT 2021Chairman's  
Report

The Board is pleased to report that CountPlus is now well-
established to pursue and execute on its growth strategy. 

The business ownership model of CountPlus has now 
been fundamentally re-positioned (the Owner, Driver 
– Partner or OD-P™ initiative), as seen by the increased 
acquisition activity with seven OD-P™ transactions, nine 
tuck-in investments and the complementary business 
acquisition of Wealth Axis executed in FY21. 

CountPlus has a strong balance sheet and capital  
position including cash on hand of $26 million and will 
continue to execute on its acquisition strategy consistent 
with building and strengthening its service offerings  
to accounting firms, financial advisers, and clients. With 
this confidence in the business and a solid FY21 result  
of NPAT $7.08 million, the Board has declared a final fully 
franked dividend of 1.50 cents per share. 

The last 12 months have presented several challenges  
for CountPlus and its staff, clients, and the communities  
in which it operates. The COVID-19 virus has presented 
many difficulties and continues to challenge the very 
fabric of our society and the way we live. I am very 
thankful to our staff and businesses for the way they  
have looked after their clients and colleagues. 

CountPlus continues to look to the future with ambition 
to grow its businesses and create improved commercial 
and operational results, and with shareholder returns 
our fundamental driver as measured by return on equity 
and earnings per share. However, the Board is very aware 
of the potential downside risks that may arise from the 
uncertainties of the pandemic, the changing regulatory 
framework of financial advice and the challenges and 
opportunities that more sophisticated technology  
may bring.

6

COUNTPLUS ANNUAL REPORT 2021CountPlus continues to look to the future 
with ambition to grow its businesses 
and create improved commercial and 
operational results.

The reshaping of Count Financial continued in FY21 with 
the cessation of grandfathered revenue in December 2020, 
and the continued educational reform and recruitment of 
advisers (and retirement of others), as the business aims to 
grow to obtain the benefits of scale. Through technological 
advancements, efficiencies have been obtained and 
improved business practices achieved. There remains 
work to be done regarding the Count Financial business 
including continuing to scale up our high-quality advice 
firm foundations. 

The Board is confident that Count Financial offers  
market compelling long-term service value and will  
grow its foundation of high quality, sustainable financial 
advice firms.

The Board will continue to seek improved profitability  
and organic growth from its existing businesses, together 
with executing on its acquisition strategy directed by,  
and consistent with, building and strengthening the 
CountPlus service offering to firms, advisers, and clients. 

Thank you to our employees and partners for their 
respective contributions to CountPlus, and the Board  
looks forward to continuing to build the business for the 
benefit of shareholders and all CountPlus stakeholders.

Thank you for being a CountPlus shareholder.

Ray Kellerman 
Chairman

7

COUNTPLUS ANNUAL REPORT 2021CEO  
Report

Dear Shareholders

Teams come together when faced with a shared struggle 
and common purpose.

FY2021 had its share of struggles for CountPlus – the 
impact of COVID-19, regulatory reform in financial advice 
and the economic impact of the transition of Count 
Financial to its new “clean” user pays model without 
grandfathered revenue. Through all this we remained 
focused on our core purpose: to collaborate with our 
partner firms for mutual success, growth, and positive 
client outcomes.

We grew revenue in our OD-P™ Firms and improved profit 
margins, at the same time empathetically working with 
our core small business clients through their own unique 
set of struggles. We delivered positive outcomes for our 
Count Financial Member Firms by improving efficiencies 
in the delivery of client centric advice, focussing on 
productivity and utilisation, quality assurance, and the 
continual lift in professional standards. 

I was inspired when observing the tremendous 
collaboration and effort across the CountPlus community, 
how we looked out for each other, how we looked out  
for our clients and how we gave back to the communities 
we serve.

8

COUNTPLUS ANNUAL REPORT 2021Count Financial is purpose built  
to be a client-centric and transparently 
remunerated licensee offer to financial 
advisers and the clients they serve. 

I would encourage you to read the case studies in this 
Annual Report of the people who demonstrate our  
core values of teamwork, commitment, and courage.

The quality of the people on our team serves to  
harden my resolve to stay the course on what we are 
building at CountPlus at a time of enormous change  
in financial advice. 

Count Financial is purpose built to be a client-centric  
and transparently remunerated licensee offer to  
financial advisers and the clients they serve. We are not 
subsidised through product distribution as our “product” 
is financial advice. We continue to attract high quality 
advisers to Count Financial, and the pipeline for quality 
professional practitioners, firms and partners is strong.

Australia’s demand for quality financial advice is not 
diminishing. In fact, the reduced number of financial 
advisers will struggle to keep pace with demand. 

This ‘fewer advisers, more clients’ scenario is but one  
of the new challenges ahead in the financial advice  
sector. For CountPlus and Count Financial it places  
greater impetus on our efforts to improve efficiencies  
for our financial advisers, introduce new technology  
and streamline our administration and other  
back-office support services.

The past year has seen strong evidence Count Financial is 
on the right track, with the number of advice documents 
produced increasing by 46% between FY2020 and FY2021, 
with fewer financial advisers. We enabled a 57% increase  
in advice documents produced per financial adviser during 
this time.

In financial terms, the news is also positive as total  
fees generated by the Count Financial adviser network 
increased by 26% between 1 October 2019, the date 
CountPlus acquired Count Financial, and 30 June 2021. 
This is important for shareholders as the new economic 
model for Count Financial is a fee per adviser and a share  
of this growing revenue stream.

The Company continues to make efficient and disciplined 
use of capital. CountPlus has an opportunity to invest in 
financial advice at a time when major institutional players 
have exited at significant cost to their reputation and 
balance sheets. 

I am confident that our strategy for growth within 
CountPlus and Count Financial will deliver sustainable 
returns to shareholders as more Australians seek quality 
advice. Our investment in the right people, culture, 
supporting technology and adjacent core businesses  
will position us well for this future.

Thank you for being a co-shareholder in CountPlus.

Matthew Rowe 
CEO and Managing Director

9

COUNTPLUS ANNUAL REPORT 2021Case Studies

Culture complements  
growth strategy  
at AdviceCo

READ

Best interest focus  
sparks a new direction  
for dmca advisory 

READ

Ascent chooses  
Count Financial

READ

Merged 4Front a model  
of empowered success

READ

10

COUNTPLUS ANNUAL REPORT 2021Back office takes  
centre stage

READ

Professionalism,  
people, and pride 

READ

Small town firm with  
a big presence

READ

11

COUNTPLUS ANNUAL REPORT 2021Financial 
Summary

Revenue from contracts with customers

Other income

Total operating expenses

EBITA before profit from associates

Associates

Earnings before interest, tax and amortisation (EBITA)

Interest income

Interest expense

Amortisation

Profit before tax

Income tax expense

Gain on bargain purchase

#

1

2

3

4

5

6

7

8

9

Net profit from operations after income tax

10

Profit attributable to owners of CountPlus

Profit attributable to non-controlling interest

Basic earnings per share (cents)

Diluted earnings per share (cents)

11

12

13

14

15

Current assets

Current liabilities

Current ratio

Non-Current assets

Non-Current liabilities

Net assets

Net cash

12

2020 
$'000

82,607 

2,141 

(76,067) 

8,681 

2,179 

10,860 

163 

(1,108) 

(1,402) 

8,513 

(2,017) 

10,952 

 17,448 

 15,861 

 1,587 

 14.30 

 14.24 

255,707

236,473

1.08

98,316

39,438

78,112

21,111

2021 
$'000

2020 / 2021 change
%

80,521 

 3,530 

(74,603) 

 9,448 

 2,498 

 11,946 

53 

(1,059) 

(1,377) 

9,563 

(2,479) 

– 

7,084 

4,938 

2,146 

4.43 

4.39 

321,451

299,725

1.07

95,212

35,116

81,822

21,911

(3%)

65%

(2%)

9%

15%

10%

(67%)

(4%)

(2%)

12%

23%

(100%)

(59%)

(69%)

35%

(69%)

(69%)

26%

27%

(1%)

(3%)

(11%)

5%

4%

COUNTPLUS ANNUAL REPORT 2021Notes to Financial Summary 

1.  Revenue from contracts with customers
Revenue is generated from accounting services, financial 
planning services and financial services. Accounting 
related revenue represents 65% of revenue from contracts 
with customers and was up on the prior period by 1%. 
Financial planning revenue makes up 14% of revenue from 
contracts with customers which is consistent with the prior 
year. Financial services revenue makes up 11% of revenue 
from contracts with customers and was down 30% on prior 
period. Revenue from contracts with customers was lower 
than the prior year by 3% primarily due to grandfathered 
commissions no longer being received from January 2021.

2.  Total operating expenses
Total operating expenses were 2% lower than the  
prior period. This was primarily due to savings in other 
operating expenses.

3.  Share of net profit from associates
Share of net profit from associates increased by 15%  
due to the full year earnings of DMG Financial Holdings  
Pty Ltd which was acquired in FY20.

4.  EBITA
Included in EBITA is the receipt of government grants  
of $2.79M in FY21 ($1.74M in FY20).

Interest income

5. 
The 67% decrease in interest income was driven by 
reductions in the cash interest rate in the current period.

Interest expense

6. 
Interest expense remained consistent with the prior 
year and includes finance costs recognised in line with 
accounting standard AASB 16 Leases.

7.  Amortisation
Amortisation (non-cash) of $1.38M (2020: $1.40M) relates 
primarily to an accounting requirement to write down  
the value of intangible assets, acquired client relationships 
and adviser networks, over their expected lifetime.

Income tax expense

8. 
Income tax expense exceeded the prior year due  
to the taxable capital gains on the disposal of shares  
when partaking in OD-P™ transactions and the sale  
of fee parcels in subsidiary firms.

 Gain on bargain purchase

9. 
The gain on bargain purchase of $11M recognised  
in FY20, represents the excess of the fair value of the 
acquired identifiable assets and liabilities over the  
purchase price of Count Financial.

10. 
 Net profit from operations after income tax
Net profit after tax decreased in the current year due 
to recognition of the gain on bargain purchase of $11M 
in relation to the acquisition of Count Financial. Profit 
attributable to CountPlus Ltd shareholders was $4.94M.

11.  Current assets
Current assets increased due the indemnity asset 
increasing by $65M to $260M which is due from  
the Commonwealth Bank of Australia.

12.  Current liabilities
The increase in current liabilities was due largely  
to the increase in the remediation provision within  
Count Financial by $65M to $260M.

13.  Non-current assets
Non-current assets are in line with the prior period.

14.  Non-current liabilities
Non-current liabilities decreased compared to last year  
due to a reduction Ongoing insurance trail commission 
payable in Count Financial.

15.  Net cash
Net cash (cash and cash equivalent less interest bearing 
liabilities) has increased to $21.91M (2019: $21.11M) due 
predominantly to operating cash flows generated by 
member firms.

13

COUNTPLUS ANNUAL REPORT 2021CountPlus 
Board

Ray Kellerman

Ray has over 30 years of experience in the financial services industry including in the  
funds management, financial advisory, life insurance and corporate and structured finance 
industries. Previous appointments include Independent Chairman of ClearView Wealth, 
an ASX listed life insurance and financial services company, and Independent Chairman 
of Credit Suisse Asset Management Australia. Prior to this he was with Perpetual Trustees 
Australia for 10 years before establishing his own financial services and compliance advisory 
business in 2001.

Ray is an owner and Executive Director of Quentin Ayers, an implemented asset advisor 
specialising in alternative private market investments. He holds qualifications in law, 
economics, investment securities and management. 

Ray currently acts as a director for Goodman Funds Management Australia, Foundation  
Life New Zealand and Ryder Capital. He is also active in a number of governance related 
roles for some major fund managers operating in Australia. 

Ray was appointed a Director of CountPlus in January 2017 and Chairman in April 2017.

Alison Ledger

Alison has more than 30 years of experience in the financial services industry. She has 
held senior operational and strategic roles in banking, funds management and insurance 
with Chase, Bankers Trust and IAG. As a Partner with McKinsey & Company, Alison 
advised leading global and Australian banks on strategy, performance improvement and 
organisational change. Alison’s more recent experience has been in digital transformation 
and customer experience (CX). As Executive General Manager of Product, Pricing and 
eBusiness, Alison ran IAG’s digital business and CX for the consumer brands including 
NRMA, SGIO and SGIC.

Alison is Chair of CountPlus’ Remuneration and Nominations Committee and a member 
of the Audit and Risk Committee. She is also a Non-Executive Director of Audinate Group 
Limited (ASX:AD8) and Latitude Group Holdings Limited (ASX: LFS) as well as Hallmark 
Insurance, a Latitude subsidiary.

Alison holds a Bachelor of Arts (Hons) in Economics from Boston College and an MBA from 
Harvard University. She is also a graduate of the Australian Institute of Company Directors.

Kate Hill

Kate has over 20 years’ experience as an audit partner with Deloitte Touche Tohmatsu, 
working with ASX listed and privately-owned clients. She has worked extensively in 
regulated environments including assisting with Initial Public Offerings, capital raising and 
general compliance, as well as operating in an audit environment. She held a variety of 
leadership and executive roles in Deloitte and served for a period on the Board of Partners 
of the Australian firm.

Kate Hill is an independent Non-Executive Director, chair of the Audit and Risk Committee 
and member of the Acquisitions Committee. She is also an Independent Non-Executive 
Director of Elmo Software Limited (ASX: ELO) where she serves as Chair of the Audit and Risk 
Committee, and is a member of the Remuneration and Nominations Committee. She is the 
Chair of Seeing Machines Limited (AIM: SEE) as well as being a member of the Finance and 
Risk Committee, and the People and Culture Committee.

Kate holds a Bachelor of Science (Hons) from Bristol University, is a member of the Institute 
of Chartered Accountants in Australia and New Zealand, and a graduate of the Australian 
Institute of Company Directors.

14

COUNTPLUS ANNUAL REPORT 2021Andrew McGill

Andrew has more than 30 years’ financial markets experience, including investment and 
management experience within the alternative asset sector and the funds management 
industry generally. He was previously Managing Director and CEO of ASX-listed Pacific 
Current Group Limited and in this capacity also served on the Board of a number of 
affiliated companies. Prior to joining Pacific Current Group, he was a founding partner  
of Crescent Capital Partners, an independent mid-market private equity firm where 
he worked from 2000 to 2010. Earlier in his career, Andrew held executive roles within 
Macquarie Bank’s Corporate Finance and Direct Investment teams. He was also a consultant 
with The LEK Partnership, an international firm of business strategy consultants. 

Andrew is currently Chairman of the advisory board of Besen Pty Ltd.

Andrew holds a Bachelor of Commerce and a Bachelor of Laws from the University of New 
South Wales and a Graduate Diploma in Applied Finance (FinSIA). He is also a Fellow of the 
Financial Services Institute of Australasia.

Carolyn Colley

Carolyn has more than 30 years leadership experience spanning financial services,  
product development and innovation. Carolyn was most recently a co-founder and Chief 
Operating Officer of Faethm Pty Ltd, a global Software-as-a-Service augmented analytics 
platform which enables companies, governments and educators to understand the impact 
of emerging technologies on the Future of Work. She was the Chief Operating Officer  
of Asgard Wealth Solutions and St. George’s Wealth Management business and was the 
Head of Strategy for Macquarie Advisor Services and the Head of Personal Banking at 
Macquarie Bank. Carolyn was also the CEO of formerly listed software business, Decimal 
Software Limited. 

Carolyn is an Independent Non-Executive Director of the subsidiary settlement and clearing 
boards of the Australian Securities Exchange (ASX:ASX). An Independent Non-Executive 
Director, Member of the Audit and Risk Committees and Remuneration and Nominations 
Committee and Chair of the Claims Review Committee of OnePath Custodians, Oasis Fund 
Management and IOOF Investment Management , IOOF’s Superannuation businesses. 
An Independent Non- Executive Director and a Member of the Information Technology 
committee and Remuneration and Nominations Committee of ASX listed salary packaging 
and leasing business Smartgroup (ASX: SIQ). An independent Non-Executive Director 
and Chair of the Digital Committee of Chartered Accountants Australia and New Zealand. 
Carolyn is also a Director and Deputy Chair of Liverpool Neighbourhood Connections,  
a community based (NFP).

Matthew Rowe

Matthew Rowe joined the CountPlus Board in October 2016 and was appointed CEO and 
Managing Director in February 2017. He has led CountPlus through its turnaround strategy 
and guided the successful acquisition and integration of Count Financial in October 2019. 

Mr Rowe holds a Bachelor of Economics, Graduate Diploma in Accounting, Graduate 
Diploma in Financial Planning and is a graduate of Harvard Business School. His professional 
designations include CFP(Life), FCA, FCPA and GAICD.

Mr Rowe is a recognised change agent in financial services with a track record in leading 
high-performing teams. He embodies a genuine values-based leadership with a particular 
focus on people and culture, and drives commercial results based on strong commercial  
and regulatory experience.

In 2017, Matthew was appointed by the Minister for Revenue and Financial Services to the 
Board of the Financial Adviser Standards and Ethics Authority and served in this capacity 
until late 2019.

Prior to this Matthew was Chairman of the Financial Planning Association of Australia and 
represented Australia on the Global Standards Body. He is the former Managing Director of 
Hood Sweeney, a CountPlus member firm, and the 30th largest accounting firm in Australia 
and twice a BRW top 10 fastest growing firm. 

15

COUNTPLUS ANNUAL REPORT 2021Directors'  
Report

The Directors present their report, together with the financial statements, on the consolidated entity (referred to 
hereafter as the 'Group') consisting of CountPlus Limited (referred to hereafter as the 'Company' or 'parent entity')  
and the entities it controlled at the end of, or during, the year ended 30 June 2021.

Board of Directors and Company Secretaries

Name

Ray Kellerman

Alison Ledger

Kate Hill

Andrew McGill

Carolyn Colley

Matthew Rowe

Position

Chairman

Independent Non-Executive Director

Independent Non-Executive Director

Independent Non-Executive Director

Independent Non-Executive Director

Date of Appointment

27 April 2017

1 October 2016

26 June 2017

4 December 2017

6 October 2020

Executive Director / Chief Executive Officer / Managing Director

24 February 2017

Laurent Toussaint

Narelle Wooden

Company Matters Pty Ltd  
(William Hundy)

Company Secretary

Company Secretary

Company Secretary

Robert Alan Shedden

Company Secretary

Doug Richardson

Company Secretary

29 June 2018

30 November 2018

30 April 2020 
Resigned 30 October 2020

10 November 2020 
Resigned 16 March 2021

8 June 2021

Information on the current Directors including their experience, expertise and other current directorships (including 
former directorships) of publicly listed companies, is contained in the Board Profile Report on pages 14 to 15.

Meetings of Directors

Board of Directors

Name

Position

Ray Kellerman

Non-Executive Chair

Alison Ledger

Non-Executive Director

Kate Hill

Non-Executive Director

Andrew McGill Non-Executive Director

Carolyn Colley* Non-Executive Director

Matthew Rowe Managing Director and CEO

Audit and Risk 
Committee

Acquisitions 
Committee

Remuneration 
and Nominations 
Committee

Technology 
and Innovation 
Committee

Meetings 
Attended

Position

Meetings 
Attended

Position

Meetings 
Attended

2/2^

4/4

4/4

Member

Chair

Member

2/2^

6/6

6/6

5/6

6/6

4/4

6/6

Position

Member

Chair

Meetings 
Attended

Position

Meetings 
Attended

5/5

5/5

Member

Chair

4/4

4/4

Member

4/4

Member

4/5

Member

Chair

Member

3/3

3/3

3/3

* Carolyn Colley was appointed as Director on 6 October 2020

^ Carolyn Colley was appointed as a member of the Audit and Risk Committee, replacing Ray Kellerman on 1 December 2020

16

COUNTPLUS ANNUAL REPORT 2021Principal activities

Capital management

During the financial year the principal continuing  
activities of the Group consisted of:

 Î accounting, tax and audit services;
 Î

financial advice in relation to investment, 
superannuation and personal insurance; and

 Î

financial services being the operator of financial  
advice licence business.

Review of operations

The profit for the Group after providing for income tax  
and non-controlling interest amounted to $4,938,000  
(30 June 2020: $15,861,000).

The management team has been focussed on working 
with our member firms to improve the key financial, 
cultural and strategic drivers and grow by acquisitive 
activity which is reflected in the improved financial  
results for the year ending 30 June 2021.

COVID-19

There is significant uncertainty around the breadth and 
duration of business disruptions related to COVID-19, 
as well as its impact on the Australian and international 
economies. 

COVID-19 has had an initial adverse financial impact  
on the CountPlus business, however, in the year ended 
30 June 2021 this has improved as clients accelerate work 
normally done in the second half of the financial year. 

CountPlus received $2,389,000 in COVID-19 related 
government grants in this reporting period. 

Note that CountPlus’ clientele is comprised of small, 
Australian-based businesses from a broad cross-section  
of industries. 

Going forward, the Group is unable to determine if 
COVID-19 will have a material impact on its operations. 
The Company is managing the downside risk presented 
by COVID-19 via tight management of costs, a focus on 
working capital management and targeted deployment  
of capital and resources.

Interest-bearing debt has decreased from $4,731,000  
at 30 June 2020 to $4,328,000 at 30 June 2021. CountPlus 
continues to focus on prudent capital management by 
improving cashflows generated by Partner firms, paying 
dividends from operating cashflows and investing  
in earnings accretive acquisitions after undergoing  
a rigorous acquisition process.

Significant changes in the state  
of affairs

Significant changes in the state of affairs of the Group 
during the financial year were as follows:

On 1 July 2020, CountPlus Limited’s accounting  
and business advisory firm Twomeys Group Pty Ltd,  
acquired various client accounting-based revenues  
of Cultiv8 Accounting Pty Ltd for $0.30M. Twomeys also 
completed a 40% equity buy back by Key Management 
Personnel under the CountPlus ‘Owner, Driver – Partner’ 
model in two tranches for $1.17M. CountPlus retains  
a 60% shareholding in Twomeys. 

On 17 September 2020, CountPlus Limited’s accounting 
and business advisory firm AdviceCo Pty Ltd, acquired  
the accounting revenue of Arch Capital Pty Ltd for $0.40M. 

On 30 September 2020, CountPlus Limited’s wholly  
owned subsidiary, Cooper Reeves Pty Ltd, acquired the 
financial advice revenues of CBD Wealth Solutions Pty Ltd 
for $0.59M. 

On 6 October 2020, CountPlus Limited’s accounting and 
business advisory firm Mogg Osborne Pty Ltd, acquired  
the NSW based business Freedom Accounting Group  
Pty Ltd for $0.71M. 

On 8 December 2020, CountPlus Limited's accounting  
and business advisory firm O'Brien Accountants and 
Advisors Pty Ltd acquired the accounting business  
of Hillard O'Donnell and Associates for $0.57M.

On 19 March 2021, CountPlus Limited's accounting and 
business advisory firm Bentley's (WA) Pty Ltd, acquired  
50% of Stirling Partners from Onesixtwo Pty Ltd for $1.09M.

There were no other significant changes in the state  
of affairs of the Group during the financial year.

17

COUNTPLUS ANNUAL REPORT 2021 
Dividends

Dividends paid / declared during the financial year were as follows:

Financial year ended

Franking

2020

2021

2021

Fully franked

Fully franked

Fully franked

Status

Paid

Paid 

Cents per share

Payment date

1.25 (per fully paid share)

14 October 2020

1.25 (per fully paid share)

14 April 2021

Declared

1.50 (per fully paid share)

13 October 2021

Matters subsequent to the end of the 
financial year

Likely developments and expected 
results of operations

On 14 July 2021, CountPlus Limited accounting and 
business advisory firm, NSW based Unite Advisory Pty  
Ltd (Unite) finalised terms to acquire 100% of the business 
of Bentley Brett & Vincent Pty Ltd. Simultaneously with  
this transaction, Unite will proceed with an equity buy-
back program by Key Management Personnel, under  
the CountPlus OD-P™ model.

On 30 July 2021, CountPlus Limited finalised terms  
to sell the Audit and Corporate business units of 
accounting and business advisory firm Bentleys (WA)  
Pty Ltd to Hall Chadwick (WA) Pty Ltd.

On 26 August 2021, the Directors resolved to declare  
a full year final dividend for FY21 of 1.50 cents (fully 
franked) to be paid on 13 October 2021 (Record date  
25 September 2021).

No other matter or circumstance has arisen since  
30 June 2021 that has significantly affected, or may 
significantly affect:

a)  the consolidated entity’s operations in future  

financial years;

b)  the results of those operations in future financial  

years; or

c)  the consolidated entity’s state of affairs in future  

financial years.

A letter has been sent to shareholders providing a report 
into the operational and strategic initiatives being driven 
by the Group. We are continuing to build the capacity to 
undertake merger and acquisition opportunities at a time 
of unprecedented change in our core business segments.

Our core business

The Group's core business is accounting, tax and audit 
services, financial advice in relation to investment, 
superannuation and personal insurance; and financial 
services being the operator of financial advice licence 
business. The Group will continue to align, build, and grow 
its core business through organic and acquisitive growth.

Material business risks

The main risks for the Group are classified into two 
categories, operational and legislative. Group risks are 
regularly assessed by the Board and the Board’s Audit  
and Risk Committee. Risks are addressed in an appropriate 
manner and are reflected through changes in Group 
policies as required.

As part of the Group's operational risk, we are focused  
on the impact of COVID-19.

18

COUNTPLUS ANNUAL REPORT 2021Operational risk

Legislative risk

The main operational risk for our accounting and business 
advisory firms relates to potential loss of clients, working 
capital management and staff costs which may be 
triggered by either senior team departures or declining 
service levels. Accounting and business advisory firms  
have regular board and management meetings in which 
the performance of the firm and forecasts are analysed. 
Any operational issues are also addressed at those 
meetings. Accounting and business advisory firms 
Principals are subject to restraint clauses as part of their 
employment contracts. In addition, all accounting and 
business advisory firms have succession plans in place.

Training and compliance monitoring have been 
implemented to ensure standards are being met. 

A further operational risk relates to inappropriate  
or inadequate client advice. Regarding the acquisition  
of Count Financial, which completed on 1 October 2019, 
the Commonwealth Bank of Australia has provided a  
$300 million indemnity to cover remediation of past 
conduct as of 30 June 2021 ($200 million from 1 October 
2019 to 29 June 2020 and $210 million from 30 June 2020  
to 30 July 2020). All firms are required to have quality 
assurance processes and appropriate professional 
indemnity insurance either directly or as part of the Group 
policy. Accounting and business advisory firms who are 
part of the Count Financial licensee network are covered 
under Count Financial's professional indemnity insurance 
arrangements for their financial planning services.

In terms of legislative risk, any substantive changes  
that impact the provision of accounting / tax services  
or financial planning services, could have a material  
impact on the Group. For accounting / tax related  
services, initiatives being considered by the Federal 
Government to further reduce the requirement for 
individuals to lodge tax returns may have some impact  
on the compliance based work for some accounting  
and business advisory firms.

Legislative risk is not currently expected to significantly 
impact the profitability of accounting and business 
advisory firms and the Group, but it will continue to 
be closely monitored by the Board’s Audit and Risk 
Committee.

In addition to the two main risk categories, the following 
are some of the additional risks assessed by the Board:

 Î

Integration risk: risk relating to the successful integration 
of newly acquired accounting and business advisory 
firms;

 Î Expense management; failure to control expenses  

such as staff costs would result in earnings for CountPlus 
not reflecting revenue performance by accounting and 
business advisory firms; and

 Î Owner, Driver – Partner model: the timing and 

implementation of this initiative will be subject to the 
underlying performance of the participating firms 
against key performance indicators.

19

COUNTPLUS ANNUAL REPORT 2021Remuneration  
Report (audited)

The remuneration report details the Key Management 
Personnel remuneration arrangements for CountPlus 
Limited ('CountPlus' or 'the Company'), in accordance  
with the requirements of the Corporations Act 2001  
(Cth) ('the Act') and its Regulations.

Key Management Personnel are those persons having 
authority and responsibility for planning, directing  
and controlling the activities of the entity, directly  
or indirectly, including all Directors.

The following Key Management Personnel are covered by this report:

Non-Executive Directors

Title / Committees

Ray Kellerman

Non-Executive Chairman

Member, Remuneration and Nominations Committee

Changes during FY21

Relinquished membership  
of Audit and Risk Committee

Alison Ledger

Non-Executive Director

No change

Kate Hill

Andrew McGill

Chair, Remuneration and Nominations Committee

Member, Audit and Risk Committee

Non-Executive Director

Chair, Audit and Risk Committee

Member, Acquisitions Committee

Non-Executive Director

Chair, Acquisitions Committee

Member, Remuneration and Nominations Committee

Member, Technology and Innovation Committee

Carolyn Colley

Non-Executive Director

Chair, Technology and Innovation Committee

Member, Audit and Risk Committee

No change

Appointed as member of 
Technology and Innovation 
Committee

Appointed 6 October 2020

Appointed as Chair of Technology 
and Innovation Committee

Appointed as Member of Audit  
and Risk Committee

Executive Director

Matthew Rowe

Chief Executive Officer

Managing Director

Member, Acquisitions Committee

Member, Technology and Innovation Committee

Appointed as member of 
Technology and Innovation 
Committee

Other Key Management Personnel

Laurent Toussaint

Graham McGeagh

Narelle Wooden

Andrew Kennedy

Chief Financial Officer and Company Secretary

Chief Operating Officer

General Counsel and Company Secretary

Chief Advice Officer, Count Financial

No change

No change

No change

No change

This section of the Directors' report has been audited by the external auditors, Grant Thornton, as required by section 
308(3C) of the Act.

20

COUNTPLUS ANNUAL REPORT 2021 
Principles used to determine the nature  
and amount of remuneration

The objective of the Group's executive reward framework 
is to ensure reward for performance is competitive and 
appropriate for the results delivered. The framework 
aligns executive reward with the achievement of strategic 
objectives and the creation of value for shareholders, and 
it is considered to conform to the market best practice for 
the delivery of reward. The Board of Directors ('the Board') 
ensures that executive reward satisfies the following key 
criteria for good reward governance practices:

 Î competitiveness and reasonableness;
 Î acceptability to shareholders;
 Î performance linkage / alignment of executive 

compensation with the creation of shareholder  
value; and

 Î

transparency.

The Remuneration and Nominations Committee  
('the Committee') is responsible for determining  
and reviewing remuneration arrangements for its  
Directors and Executives. The performance of the Group 
depends on the quality of its Directors and Executives.  
The remuneration philosophy is to attract, motivate and 
retain high performing and high quality personnel.

The Committee's purpose is:

 Î Make recommendations to the Board in relation to the 

remuneration of Executive and Non-Executive Directors;

 Î Review and approve CEO and Senior Management 

remuneration policy for CountPlus; and

 Î Evaluate potential candidates for executive positions, 

oversee the development of executive succession plans 
and evaluate potential candidates for non-executive 
director positions.

Any decision made by the Committee concerning an 
individual Executive’s remuneration is made without the 
Executive being present at the meeting.

The reward framework is designed to align executive 
reward to shareholders' interests. The Board has considered 
that it should seek to enhance shareholders' interests by:

 Î having profit as a core component of plan design;
 Î

focusing on sustained growth in value for shareholders, 
consisting of dividends and growth in share price, and 
delivering constant or increasing return on assets as well 
as focusing the executive on key non-financial drivers  
of value; and

 Î attracting and retaining high calibre Executives.

Additionally, the reward framework should seek  
to enhance Executives' interests by:

 Î
 Î

rewarding capability and experience;

reflecting competitive reward for contribution  
to growth in shareholder wealth; and

 Î providing a clear structure for earning rewards.

In accordance with best practice corporate governance, 
the structure of Non-Executive Director and Executive 
Director remuneration is separate.

Non-Executive Directors remuneration

Fees and payments to Non-Executive Directors reflect  
the demands and responsibilities of their role. Non-
Executive Directors' fees and payments are reviewed 
annually by the Committee. The Committee may, 
from time to time, receive advice from independent 
remuneration consultants to ensure Non-Executive 
Directors' fees and payments are appropriate and in line 
with the market. The Chairman's fees are determined 
independently to the fees of other Non-Executive  
Directors taking into account the fees paid for similar  
roles in comparable companies. The Chairman is not 
present at any discussions relating to the determination  
of his own remuneration. Non-Executive Directors do  
not receive performance rights or other incentives.

ASX listing rules require that the aggregate remuneration 
for the Non-Executive Directors of the Company be 
approved by shareholders. The Group most recently 
obtained approval from its shareholders at its 2019  
Annual General Meeting held on 19 November 2019 for  
a maximum annual aggregate remuneration of $700,000.

21

COUNTPLUS ANNUAL REPORT 2021Executive remuneration

The Group aims to reward executives based on their 
position, responsibility and performance, with a level  
and mix of remuneration which has both fixed and  
variable components.

The Executive remuneration and reward framework  
has four components:

 Î base pay and non-monetary benefits;
 Î short-term performance incentives;
 Î

long term incentives including share-based payments; 
and

 Î other remuneration such as superannuation and long 

service leave.

The combination of these comprises the Executive's total 
remuneration.

Base pay, consisting of base salary, superannuation 
and non-monetary benefits, are reviewed annually by 
the Committee based on individual and business unit 
performance, the overall performance of the consolidated 
entity and comparable market remuneration.

The short-term incentive ('STI') program is designed 
to align the targets of the business units with the 
performance hurdles of executives. STI payments are 
granted to executives based on specific annual targets  
and key performance indicators being achieved.

The long-term incentives ('LTI') include share-based 
payments. Performance rights are awarded to executives 
over a period based on long-term incentive measures. 
These measures are growth in earnings per share ('EPS') 
and in return on equity ('ROE') performance hurdles. 
The Committee reviews the long-term equity-linked 
performance incentives for executives annually.

Group performance and link to remuneration

Short term incentives are based on the achievement  
of a financial and non-financial balanced scorecard.

Long term incentives are based on Adjusted EPS  
Growth and ROE.

The table below provides a summary of the Group's 
earnings performance for the current and prior years:

Group Revenue ($'000)

Adjusted NPAT attributable to CountPlus shareholders ($'000)

Share price ($)

Share of associates earnings ($'000)

Dividends paid / declared (cents)

Adjusted EPS (cents)

Adjusted ROE (%)

Use of remuneration consultants

No remuneration consultants were engaged during  
the year ended 30 June 2021 (2020: nil).

2021

80,521

5,298

1.00

2,498

2.75

4.75

7.06

2020

82,607

5,950

0.90

2,179

2.50

5.37

9.68

2019

68,646

3,681

0.81

1,553

2.00

3.33

6.50

Voting and comments made at the Company's 2020 
Annual General Meeting ('AGM')

At the 2020 AGM, 99.7% of the votes received supported 
the adoption of the remuneration report for the year 
ended 30 June 2020. The Company did not receive any 
specific feedback at the AGM regarding its remuneration 
practices.

22

COUNTPLUS ANNUAL REPORT 2021Service agreements

Non-Executive Directors

Executive Key Management Personnel

Non-Executive Directors do not have fixed-term contracts 
with the Group. On appointment to the Board, all Non-
Executive Directors enter into a service agreement with 
the Group in the form of a letter of appointment. The 
letter summarises the Board policies and terms, including 
compensation. 

Remuneration and other terms of employment for the 
Executive Director and other Key Management Personnel 
are formalised in employment contracts. Each of these 
agreements provide for the provision of performance 
related cash bonuses and other benefits (which may 
include car allowances, car parking and participation in any 
equity scheme). The major provisions of the agreements 
relating to remuneration are set out below.

Employee

Matthew Rowe

Laurent Toussaint

Graham McGeagh

Narelle Wooden

Andrew Kennedy

Base salary*

Term of agreement

Notice period

478,306

333,306

313,306

293,306

303,306

Five years**

No fixed term

No fixed term

No fixed term

No fixed term

Six months

Three months

Three months

Three months

Three months

*    Excluding superannuation based on FY21 salaries. Refer to pages 24 to 25 for a detailed breakdown of the remuneration components.

**  Matthew Rowe's agreement commenced on 24 February 2017.

On termination the Executive Director and other  
Key Management Personnel are entitled to the  
following benefits:

Resignation

On resignation, unless the Board determines otherwise,  
all unvested STI or LTI benefits are forfeited.

Statutory entitlements

Payment of statutory entitlements of long service leave 
and annual leave applies in all events of separation.

Death or total permanent disability

On death or total and permanent disability, the Board  
has discretion to allow all unvested STI and LTI benefits  
to vest.

Termination for serious misconduct

The Group may immediately terminate employment 
at any time in the case of serious misconduct, and the 
CEO and Other Executive KMP will only be entitled to 
payment of total base pay up to the date of termination. 
On termination without notice by the Group in event of 
serious misconduct: all unvested STI or LTI benefits will 
be forfeited; and any equity instruments provided to the 
employee on vesting of STI and LTI awards that are held  
in trust, will be forfeited.

Post-employment restraints

The CEO is subject to post-employment restraints  
of up to 12 months. All Other Executive KMP are  
subject to post-employment restraints for 6 months.

23

COUNTPLUS ANNUAL REPORT 2021Short term incentive

Long term incentive

Short term incentives are in place to reward Executive  
Key Management Personnel for meeting annual 
performance targets set by the Board at the beginning  
of the reporting period. The STI is set as a percentage  
of base salary. All STIs awarded are recommended by the 
Committee to the Board for approval. As a listed Company, 
the Directors are mindful of shareholder expectations for 
the Group's performance when setting and approving 
these incentives.

Executive Key Management Personnel may, at the 
discretion of the Board, be granted Performance Rights, 
which are contractual rights to receive shares in the Group 
if nominated performance milestones are achieved. These 
Performance Rights are designed to align a proportion 
of Executive Key Management Personnel's remuneration 
with shareholder value over the longer term subject to 
the satisfaction of various performance milestones, as 
described on page 28 to 29 of this report.

Details of remuneration

Remuneration of Key Management Personnel of the Group are set out in the following tables.

Short term benefits

Post-employment 
benefits

Long term 
benefits

Share based 
expense2

Cash salary
and fees

Cash
bonus3

Non-
monetary

Superannuation

Long service 
leave

Equity-
settled

$

$

$

$

$

$

Total

$

% Variable 
remuneration

%

136,986

82,192

82,192

82,192

57,675

–

–

–

–

478,306

135,106

333,306

65,545

313,306

52,856

293,306

54,862

–

–

–

–

–

–

–

–

13,014

7,808

7,808

7,808

5,479

–

–

–

–

–

–

–

–

150,000

90,000

90,000

90,000

63,154

0%

0%

0%

0%

0%

21,694

15,423

106,627

757,156

32%

21,694

21,694

21,694

6,348

26,121

453,014

3,129

2,814

23,624

414,609

20,000

392,676

20%

18%

19%

8%

298,425

16,969

4,881

21,694

11,466

11,025

364,460

2,157,886 325,338

4,881

150,387

39,180

187,397 2,865,069

2021

Non-Executive Directors

Ray Kellerman

Alison Ledger

Kate Hill

Andrew McGill

Carolyn Colley1

Executive Director

Matthew Rowe 

Other Key Management Personnel

Laurent Toussaint 

Graham McGeagh

Narelle Wooden

Andrew Kennedy

Total

1  Carolyn Colley was appointed on 6 October 2020.
2   Represents the value calculated in accordance with AASB 2 Share Based Payment of performance rights granted as part of the  

long term incentive.

3  The STI award date was 5 August 2021.

24

COUNTPLUS ANNUAL REPORT 2021Short term benefits

Post-employment 
benefits

Long term 
benefits

Share based 
expense2

Cash salary
and fees

Cash
bonus5

Non-
monetary

Superannuation

Long service 
leave

Equity-
settled

$

$

$

$

$

$

Total

$

% Variable 
remuneration

%

136,986

82,192

82,192

82,192

–

–

–

–

459,119

117,000

328,164

53,500

308,164

38,548

291,497

44,000

134,422

36,480

1,904,928 289,528

–

–

–

–

–

–

–

–

–

–

13,014

7,808

7,808

7,808

–

–

–

–

–

–

–

–

150,000

90,000

90,000

90,000

0%

0%

0%

0%

21,003

9,006

71,556

677,684

28%

21,003

21,003

21,003

3,049

1,009

14,888

420,604

13,977

382,701

886

10,401

367,787

9,290

3,640

3,675

187,507

129,740

17,590

114,497 2,456,283

16%

14%

15%

21%

2020

Non-Executive Directors

Ray Kellerman

Alison Ledger

Kate Hill

Andrew McGill

Executive Director

Matthew Rowe 

Other Key Management Personnel

Laurent Toussaint

Graham McGeagh

Narelle Wooden

Andrew Kennedy4

Total

4  Andrew Kennedy was appointed a Chief Advice Officer of Count Financial on 13 January 2020.
5  The STI award date was 27 August 2020.

The below graph shows the package mix of Key Management Personnel’s remuneration for FY21 and FY20.

w
e
h
t
t
a
M

e
w
o
R

t
n
e
r
u
a
L

t
n
i
a
s
s
u
o
T

m
a
h
a
r
G

h
g
a
e
G
c
M

e

l
l

e
r
a
N

n
e
d
o
o
W

w
e
r
d
n
A

y
d
e
n
n
e
K

25

COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
 
The graph below shows the FY21 and FY20 STI awarded as a percentage of maximum opportunity.

Matthew  
Rowe

Laurent 
Toussaint

Graham  
McGeagh

Narelle 
Wooden

Andrew 
Kennedy

Shares held by Key Management Personnel

The number of shares in CountPlus Limited held during the financial year by each Director and other members  
of Key Management Personnel of the Group, including their personally related parties, is set out below:

Ordinary shares

Ray Kellerman

Alison Ledger

Kate Hill

Andrew McGill

Carolyn Colley

Matthew Rowe

Laurent Toussaint

Graham McGeagh

Andrew Kennedy

Total

Balance at the  
start of the year

Received as part  
of remuneration

Additions*

Disposals / other

Balance at the  
end of the year

907,000

10,000

200,000

10,000

–

–

–

–

–

–

1,485,000

67,347

20,000

28,330

10,394

–

–

–

893,000

–

–

–

6,000

847,653

–

–

–

2,670,724

67,347

1,746,653

–

–

–

–

–

–

–

–

–

–

1,800,000

10,000

200,000

10,000

6,000

2,400,000

20,000

28,330

10,394

4,484,724

* All additions during the year were from on-market purchases.

No other Key Management Personnel have an interest in CountPlus shares.

26

COUNTPLUS ANNUAL REPORT 2021Equity plans

Long term incentive plan

Historically CountPlus operated three equity plans for 
employees: a loan funded share plan, an employee loyalty 
equity plan, and a long term incentive plan. Two plans have 
been closed and the remaining equity plan is the long 
term incentive plan.

Performance Rights are issued by the Group to Key 
Management Personnel under its long term incentive  
plan at the discretion of the Board.

The purpose of this incentive plan is to align the 
remuneration of Executive Key Management Personnel 
with shareholder value, while retaining key executives.

This long term incentive plan offers Performance Rights 
in CountPlus subject to the satisfaction of the relevant 
performance milestones, as well as service and other 
conditions, at the relevant vesting date. All equity grants 
are made after the AGM each year. Executives must still 
be employed by CountPlus to be eligible to receive the 
Performance Rights.

See below summary of the long term incentive plan and performance rights in place:

Plan

Grant date

Expiry date

2020 LTI award

18/11/2020

20/12/2024

2019 LTI award

19/11/2019

20/12/2023

2018 LTI award

19/11/2018

20/12/2022

2017 LTI award

23/11/2017

22/11/2020

Total performance 
shares granted

Exercised

Forfeited

Total balance  
at end of the year

599,220

567,415

386,706

134,693

1,688,034

–

–

–

–

–

–

(67,347)

(67,347)

(67,346)

(67,346)

599,220

567,415

386,706

–

1,553,341

27

COUNTPLUS ANNUAL REPORT 2021Summary of performance rights issued

The table below outlines performance rights granted to each Executive KMP:

Participant

Matthew Rowe*

Laurent Toussaint

Graham McGeagh

Narelle Wooden

Andrew Kennedy

Plan

2020
2019
2018
2017

2020
2019
2018
2017

2020
2019
2018
2017

2020
2019
2018
2017

2020
2019
2018
2017

Performance Rights issued

Fair value per right 
$

Total fair value 
$

361,150
358,943
140,182
134,693

994,968

64,333
63,939
102,555
–

230,827

60,481
60,110
96,110
–

216,701

56,628
56,282
47,859
–

160,769

56,628
28,141
–
–

84,769

1.03835
1.0447
0.5850
0.6088

1.03835
1.0447
0.5850
–

1.03835
1.0447
0.5850
–

1.03835
1.0447
0.5850
–

1.03835
1.0447
–
–

375,000
375,000
82,000
82,000

914,000

66,800
66,799
59,990
–

193,589

62,800
62,799
56,220
–

181,819

58,800
58,799
27,995
–

145,594

58,800
29,400
–
–

88,200

Total

1,688,034

1,523,202

* Approval for the issue of the Performance Rights to Matthew Rowe was obtained from shareholders under ASX Listing Rule 10.14.

Performance milestones and  
vesting schedule

Each Performance Right is issued by the Group and vests 
into one ordinary share in the Group. Performance Rights 
carry no dividend or voting rights. For Performance Rights 
to vest, the relevant Executive must remain employed  
or engaged by the Group at the relevant vesting date and 
the relevant performance milestones must be satisfied. 
The number of performance rights that vest is dependent 
on the extent to which the performance milestone  
meets a range of values (as described below) as at the 
relevant vesting date. The Performance Rights vest on 
a straight-line basis between the set range of values 
specified for each performance milestone.  

28

No exercise price is payable by an Executive on vesting 
of a Performance Right. If the minimum set value for 
each performance milestone is not satisfied on particular 
vesting date, the relevant Performance Rights lapse.

The performance hurdles are growth in EPS and ROE. 
These were chosen because the Group believes they align 
with the Group's strategy and shareholder interests and 
best reflect the key financial performance metrics of the 
Group and strike an appropriate balance between growth 
and long-term profitability. 

COUNTPLUS ANNUAL REPORT 2021When EPS growth of 10% to 12.5% or more is generated, 
tranche 1 vests on a straight-line basis between 20%  
and 100%.

When ROE of 9% to 15% or more is generated, tranche 2 
vests on a straight-line basis between 10% and 100%.

Average ROE Hurdle (50%)

For the 2018, 2019 and 2020 awards on issue the second 
performance milestone is based on whether the Group's 
return on equity meets or exceeds the returns set out 
below over the consecutive financial years of the award.

Vesting schedule

Award

2020

2019

2018

2017

Term

Four years

Four years

Four years

Three years

In FY21, the 2017 LTI award vested and 67,347 ordinary 
shares were exercised. This represented the EPS tranche 
which is the only tranche that vested.

Diluted EPS Growth Hurdle (50%)

For all current awards on issue the first performance 
milestone is based on whether the Group's earnings per 
share achieves or exceeds a diluted compound earnings 
growth rate as set out below over the consecutive financial 
years of the award.

Diluted EPS Growth

% of Performance Rights vesting

< 10% per annum

0%

= or > 10% per annum

20% – 99%

= or > 12.5% per annum

100%

Average ROE

% of Performance Rights vesting

< 9% per annum

0%

= or > 9% per annum

10% – 99%

= or > 15% per annum

100%

For the 2017 awards on issue the second performance 
milestone is based on whether the Group's return  
on equity meets or exceeds the returns set out below  
over the consecutive financial years of the award.

CAGR ROE

% of Performance Rights vesting

< 12% per annum

0%

= or > 12% per annum

20% – 99%

= or > 15% per annum

100%

Other transactions with  
Key Management Personnel

Managing Director and CEO Matthew Rowe is a  
Director and indirect shareholder of My Accounts Pty Ltd 
('My Accounts'). In FY21 CountPlus used the services of  
My Accounts for which it paid $43,600 (excluding GST).  
Mr Rowe did not participate or bear any kind of influence 
in decisions relating to transactions with My Accounts.

There are no other transactions which involved the Key 
Management Personnel during the 2021 financial year.

This concludes the remuneration report, which has 
been audited.

29

COUNTPLUS ANNUAL REPORT 2021Indemnity and Insurance of Officers

During the financial year, the Group paid a premium in 
respect of a contract to insure the Directors and Executives 
of the Group against a liability to the extent permitted 
by the Corporations Act 2001. The contract of insurance 
prohibits disclosure of the nature of the liability and the 
amount of the premium.

Environmental regulation

The Group is not subject to any significant environmental 
regulation under Australian Commonwealth or State law.

Non-audit services

Details of the amounts paid or payable to the auditor 
for non-audit services provided during the financial year 
by the auditor are outlined in note 36 to the financial 
statements.

The Board, via the Audit and Risk Committee, has a 
formal policy on the provision of auditing and related 
services. Specifically, the external auditor is precluded 
from the provision of any services that might threaten 
its independence or conflict with its assurance and 
compliance role. The policy provides that all non-audit 
services by the external auditor are pre-approved by 
the Chair of the Audit and Risk Committee. Semi-annual 
reports on the provision of auditing and related services 
are provided to the Board through the Audit and Risk 
Committee.

The Directors are satisfied that the provision of non-
audit services during the financial year, by the auditor 
(or by another person or firm on the auditor's behalf), is 
compatible with the general standard of independence  
for auditors imposed by the Corporations Act 2001.

The Directors are of the opinion that the services as 
disclosed in note 36 to the financial statements do 
not compromise the external auditor's independence 
requirements of the Corporations Act 2001 for the 
following reasons:

 Î all non-audit services with pre-approved by the Chair 
of the Audit and Risk Committee with consideration 
given to the nature of the services, the suitability of 
the proposal of the audit firm compared with other 
tenderers and the quantum of fees involved;

 Î all non-audit services have been considered specifically 
to ensure that they do not impact the integrity and 
objectivity of the auditor; and

 Î none of the services undermine the general principles 
relating to auditor independence as set out in APES 
110 Code of Ethics for Professional Accountants issued 
by the Accounting Professional and Ethical Standards 
Board, including reviewing or auditing the auditor's 
own work, acting in a management or decision-making 
capacity for the Group, acting as an advocate for the 
Group or jointly sharing economic risks and rewards.

30

COUNTPLUS ANNUAL REPORT 2021Auditor's independence declaration

Corporate Governance statement

A copy of the auditor's independence declaration as 
required under section 307C of the Corporations Act  
2001 is set out immediately after this Directors' report.

Rounding of amounts

The Group is of a kind referred to in Corporations 
Instrument 2016 / 191, issued by the Australian  
Securities and Investments Commission, relating  
to 'rounding-off'. Amounts in this report have been 
rounded off in accordance with that Corporations 
Instrument to the nearest thousand dollars, or in  
certain cases, the nearest dollar.

The Group's Directors and management are committed to 
conducting the business of the Group in an ethical manner. 
The Group has adopted and has substantially complied 
with the ASX Corporate Governance Principles and 
Recommendations (Fourth Edition) (Recommendations) 
to the extent appropriate to the size and nature of the 
Group's operations. The Group has prepared a statement 
which sets out the corporate governance practices that 
were in operation throughout the financial year for the 
Group, identifies any Recommendations that have not 
been followed, and provides reasons for not following such 
Recommendations (Corporate Governance Statement). 

In accordance with the ASX Listing Rules 4.7.4 and 4.10.3, 
the Corporate Governance Statement will be available 
for review on CountPlus’ website (www.countplus.com.
au) and will be lodged together with an Appendix 4G 
with the ASX while this Annual Report is lodged with ASX. 
The Appendix 4G will identify each Recommendation 
that needs to be reported against by CountPlus and 
will provide shareholders with information as to where 
relevant governance disclosures can be found. The Group's 
corporate governance policies and charters and policies 
are all available on CountPlus’ website.

This report is made in accordance with a resolution of 
Directors, pursuant to section 298(2)(a) of the Corporations 
Act 2001.

On behalf of the Directors,

Ray Kellerman 
Chairman  
26 August 2021 
Sydney

31

COUNTPLUS ANNUAL REPORT 2021Auditor's Independence Declaration

Level 17, 383 Kent Street 
Sydney NSW 2000 

Correspondence to: 
Locked Bag Q800 
QVB Post Office 
Sydney NSW 1230 

T +61 2 8297 2400 
F +61 2 9299 4445 
E info.nsw@au.gt.com 
W www.grantthornton.com.au 

Auditor’s Independence Declaration 

To the Directors of CountPlus Limited 

In accordance with the requirements of section 307C of the Corporations Act 2001, as lead auditor for the audit of CountPlus 

Limited for the year ended 30 June 2021, I declare that, to the best of my knowledge and belief, there have been: 

a 

b 

no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and 

no contraventions of any applicable code of professional conduct in relation to the audit. 

Grant Thornton Audit Pty Ltd 
Chartered Accountants 

S M Thomas 
Partner – Audit & Assurance 

Sydney, 26 August 2021 

Grant Thornton Audit Pty Ltd ACN 130 913 594 
a subsidiary or related entity of Grant Thornton Australia Ltd ABN 41 127 556 389 

www.grantthornton.com.au

‘Grant Thornton’ refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients 
and/or refers to one or more member firms, as the context requires. Grant Thornton Australia Ltd is a member firm of Grant Thornton International 
Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are 
delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate one 
another and are not liable for one another’s acts or omissions. In the Australian context only, the use of the term ‘Grant Thornton’ may refer to 
Grant Thornton Australia Limited ABN 41 127 556 389 and its Australian subsidiaries and related entities. GTIL is not an Australian related entity to 
Grant Thornton Australia Limited. 

Liability limited by a scheme approved under Professional Standards Legislation. 

32

COUNTPLUS ANNUAL REPORT 2021 Contents

Financial Statements

Corporate Directory 

Consolidated Statement of Profit or Loss and Other Comprehensive Income 

Consolidated Statement of Financial Position  

Consolidated Statement of Changes in Equity  

Consolidated Statement of Cash Flows 

Notes to the Consolidated Financial Statements 

Directors' Declaration 

Independent Auditor’s Report 

34

35

36

37

38

39

93

94

33

COUNTPLUS ANNUAL REPORT 2021CHIEF FINANCIAL OFFICER 

Laurent Toussaint

COMPANY SECRETARY 

Laurent Toussaint

Narelle Wooden

Company Matters Pty Ltd  
(William Hundy)  
Resigned 30 October 2020

Robert Alan Shedden  
Appointed 10 November 2020  
Resigned 16 March 2021

Doug Richardson  
Appointed 8 June 2021

 Level 8
1 Chifley Square 
Sydney NSW 2000 
Telephone +61 2 8218 8778 

 Computershare Investor  
Services Pty Ltd  
Level 3, 60 Carrington Street  
Sydney NSW 2000  
Telephone +61 2 8234 5000

Grant Thornton  
Audit Pty Ltd 
 Level 17, 383 Kent Street  
Sydney NSW 2000  
Telephone +61 2 8297 2400 

Baker McKenzie 
Level 46, Tower One  
International Towers Sydney 
100 Barangaroo Avenue  
Barangaroo NSW 2000  
Telephone +61 2 9225 0200

 Westpac Banking 
Corporation

 CountPlus Limited shares 
are listed on the Australian 
Securities Exchange  
(ASX code: CUP)

PRINCIPAL REGISTERED 
OFFICE IN AUSTRALIA 

SHARE REGISTRY 

INDEPENDENT AUDITOR 

SOLICITORS 

BANKER 

STOCK EXCHANGE LISTING 

WEBSITE ADDRESS 

www.countplus.com.au

ABN 

11 126 990 832

Corporate Directory

DIRECTORS 

 Ray Kellerman
Chairman

Alison Ledger
Independent Non-Executive Director 

Andrew McGill
Independent Non-Executive Director

Carolyn Colley
Independent Non-Executive Director 
Appointed 6 October 2020

Kate Hill
Independent Non-Executive Director 

Matthew Rowe
Managing Director and Chief Executive Officer

34

COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Profit or Loss and Other Comprehensive Income

For the Year Ended 30 June 2021

Revenue from contracts with customers
Other income
Interest income
Gain on bargain purchase

Expenses
Salaries and employee benefits expense
Depreciation expense
Premises expenses
Acquisition related expenses
Amortisation expense
Share based payment expense
Reversal of impairment / (impairment) of receivables
Finance costs
Other operating expenses

Total expenses
Share of net profits of associates accounted for using equity method

Profit before income tax expense
Income tax expense

Profit after income tax expense for the year
Other comprehensive income for the year, net of tax

Total comprehensive income for the year

Profit for the year is attributable to:
Owners of CountPlus Limited
Non-controlling interest

Total comprehensive income for the year is attributable to:
Owners of CountPlus Limited
Non-controlling interest

Basic earnings per share
Diluted earnings per share

Note

5
6

7

19

11

8

20

9

31

44
44

2021
$’000

80,521 
3,530 
53 
–

(53,362)
(4,133)
(1,748)
(334)
(1,377)
(187)
422 
(1,059)
(15,261)

(77,039)
2,498 

9,563 
(2,479)

7,084 
(23)

7,061

4,938 
2,146 

7,084 

4,915 
2,146 

7,061 

Cents

4.43
4.39

2020
$’000

82,607 
2,141 
163 
10,952 

(52,748)
(3,964)
(1,621)
(427)
(1,402)
(115)
(528)
(1,108)
(16,664)

(78,577)
2,179 

19,465 
(2,017)

17,448 
(10)

17,438 

15,861 
1,587 

17,448 

15,851 
1,587 

17,438 

Cents

14.30
14.24

The above Consolidated Statement of Profit or Loss and Other Comprehensive Income should be read in conjunction with the accompanying notes.

35

COUNTPLUS ANNUAL REPORT 2021Consolidated Statement of Financial Position 

As at 30 June 2021

Assets
Current assets
Cash and cash equivalents
Trade and other receivables
Contract assets
Loans and advances
Indemnity asset

Assets of disposal groups classified as held for sale

Total current assets

Non-current assets
Trade and other receivables
Contract assets
Investments in associates
Property, plant and equipment
Right-of-use assets
Intangible assets
Deferred taxation

Total non-current assets

Total assets

Liabilities

Current liabilities
Trade and other payables
Contract liabilities
Interest bearing loans and borrowings
Lease liabilities
Current tax liabilities
Provisions
Remediation provision
Other liabilities

Total current liabilities

Non-current liabilities
Trade and other payables
Contract liabilities
Interest bearing loans and borrowings
Lease liabilities
Deferred taxation
Provisions
Other liabilities

Total non-current liabilities

Total liabilities

Net assets

Equity
Contributed equity
Reserves
Accumulated losses
Capital and reserves attributable to the owners of CountPlus Limited
Non-controlling interest

Total equity

Note

2021 
$’000

2020 
$’000

10
11
12
13
15

16

11
12
20
17
18
19
14

21
22
23
24
14
26
27
25

21
22
23
24
14
26
25

28
29
30

31

26,239 
19,514 
12,926 
236 
259,810

318,725
2,726 

321,451

490 
21,839 
18,236 
4,006 
13,103
36,514 
1,024

95,212 

25,842 
19,711 
14,730 
424 
195,000 

255,707 
– 

255,707 

245 
25,673 
17,629 
4,078 
13,950 
36,741 
– 

98,316 

416,663

354,023 

14,201 
10,332 
2,610 
3,439 
1,403 
6,797
259,827
1,116 

299,725

– 
20,668 
1,718
10,994 
– 
966 
770 

35,116 

334,841

81,822

123,153 
(47,767)
(4,217)
71,169 
10,653 

81,822 

13,633 
12,925 
3,359 
3,321 
1,278 
6,002 
195,030 
925 

236,473 

40 
24,158 
1,372 
12,041 
215 
1,010 
602 

39,438 

275,911 

78,112 

123,065 
(47,913)
(6,435)
68,717 
9,395 

78,112 

The above Consolidated Statement of Financial Position should be read in conjunction with the accompanying notes.

36

COUNTPLUS ANNUAL REPORT 2021 
 
Consolidated Statement of Changes in Equity 

For the Year Ended 30 June 2021

Issued  
Capital
$’000

Treasury 
Shares*
$’000

Share Based 
Payment 
Reserve
$’000

Acquisition 
Reserve
$’000

Foreign Currency 
Translation 
Reserve 
$'000

Accumulated  
Losses
$’000

Non-controlling 
interests (NCI)
$’000

Total  
Equity
$’000

Total
$’000

Balance at 1 July 2020

126,566

(3,501)

645

(48,548)

Profit after income tax expense  
for the year

Other comprehensive income  
for the year, net of tax

Total comprehensive income  
for the year

Transactions with owners  
in their capacity as owners

Transactions with non-controlling 
interests (NCI)

Share based payments for  
long term incentives (LTI)

Transfer of treasury shares

Reallocation of employee  
share reserve

Dividends paid (note 32)**

–

–

–

–

–

–

–

–

–

–

–

–

–

88

–

–

–

–

–

–

187

(41)

23

–

–

–

–

–

–

–

–

–

(10)

–

(23)

(23)

–

–

–

–

–

(6,435)

68,717

4,938

4,938

9,395

78,112

2,146

7,084

–

(23)

–

(23)

4,938

4,915

2,146

7,061

116

116

874

990

–

187

(47)

–

–

23

–

–

–

187

–

23

(2,789)

(2,789)

(1,762)

(4,551)

Balance at 30 June 2021

126,566

(3,413)

814

(48,548)

(33)

(4,217) 71,169

10,653 81,822

Issued  
Capital
$’000

Treasury 
Shares*
$’000

Share Based 
Payment 
Reserve
$’000

Acquisition 
Reserve
$’000

Foreign Currency 
Translation 
Reserve 
$'000

Accumulated  
Losses
$’000

Non-controlling 
interests (NCI)
$’000

Total  
Equity
$’000

Total
$’000

Balance at 1 July 2019

126,566

(4,983)

1,486

(48,548)

Profit after income tax expense  
for the year

Other comprehensive income  
for the year, net of tax

Total comprehensive income  
for the year

Transactions with owners  
in their capacity as owners

Transactions with non-controlling 
interests (NCI)

Share based payments for  
long term incentives (LTI)

Transfer of treasury shares

Reallocation of employee  
share reserve

Dividends paid (note 32)**

–

–

–

–

–

–

–

–

–

–

–

–

–

1,482

–

–

–

–

–

–

115

(376)

(580)

–

–

–

–

–

–

–

–

–

–

–

(20,487)

54,034

15,861

15,861

6,232 60,266

1,587

17,448

(10)

–

(10)

–

(10)

(10)

15,861 15,851

1,587 17,438

–

–

–

–

–

117

–

–

580

117

115

1,106

–

2,365

2,482

–

–

–

115

1,106

–

(2,506)

(2,506)

(789)

(3,295)

Balance at 30 June 2020

126,566

(3,501)

645

(48,548)

(10)

(6,435) 68,717

9,395 78,112

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

*  

 The Company has formed a trust to administer a Loan Funded Share Plan. Shares held by the trust are disclosed as Treasury Shares and 
deducted from contributed equity.

**  This amount includes the dividends applied to the Loan Funded Share Plan.

37

COUNTPLUS ANNUAL REPORT 2021Consolidated Statement of Cash Flows

For the Year Ended 30 June 2021

Cash flows from operating activities
Receipts from customers (inclusive of GST)
Payments to suppliers and employees (inclusive of GST)
Government grants received

Interest received
Interest and other finance costs paid
Income taxes paid

Net cash from operating activities

Cash flows from investing activities
Payment for acquisition of associates
Payment for completion adjustment of acquisition of subsidiary
Cash acquired from acquisition of subsidiary, net of cash paid
Purchase of shares under Owner, Driver – Partner model
Proceeds from payment adjustment – associates
Purchase of business assets
Purchase of equipment and other non-current assets
Proceeds from sales under the Owner, Driver – Partner model
Proceeds received in advance for sales under Owner, Driver – Partner model
Proceeds from sale of property, plant and equipment and business units
Proceeds from sale of business assets
Dividends / distributions received from associates
Payment for deferred consideration on acquisition of controlled entities and associates

Net cash (used in) / from investing activities

Cash flows from financing activities
Proceeds from borrowings
Proceeds from Loan Funded Share Plan
Repayment of lease liability
Dividends paid
Repayment of borrowings
Payment of dividends by controlled subsidiaries to non-controlling interests

Net cash used in financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the financial year

Cash and cash equivalents at the end of the financial year

Note

43

20

17

25

32

10

The above Consolidated Statement of Cash Flows should be read in conjunction with the accompanying notes.

2021
$’000

146,365
(134,268)
2,389

14,486
37
(1,062)
(3,865)

9,596

–
–
–
(220)
69
(2,798)
(1,442)
979
–
–
449
1,821
(464)

(1,606)

963
–
(3,005)
(2,789)
(1,000)
(1,762)

(7,593)

397
25,842 

26,239

2020
$’000

151,237
(137,759)
1,549

15,027 
143 
(1,108)
(1,625)

12,437 

(2,988)
(24,286)
32,699 
(128)
–
(819)
(1,785)
357 
452 
13 
–
1,596 
(206)

4,905 

3,741 
1,104 
(2,923)
(2,506)
(385)
(789)

(1,758)

15,584 
10,258 

25,842 

38

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

1 

General information

CountPlus Limited (‘the Company’) is a listed public company limited by shares, incorporated and domiciled in Australia, whose shares  
are publicly traded on the Australian Securities Exchange ('ASX'). The consolidated financial report for the year ended 30 June 2021 (‘the 
financial report’) comprises the parent and its controlled entities (‘the Group’). CountPlus Limited is the ultimate parent entity in the Group.

The Group's core business is to collaborate with leading accounting and advice firms for the long term success of the clients, people and 
shareholders by the way of shared values, mutual success and sense of community.

The financial statements were authorised for issue, in accordance with a resolution of Directors, on 26 August 2021.

2 

Significant accounting policies

The principal accounting policies adopted in the preparation of the financial statements are set out below. These policies have been 
consistently applied to all the years presented, unless otherwise stated. The financial statements are for the Group / Consolidated entity 
consisting of CountPlus Limited and its subsidiaries.

Basis of preparation 

These consolidated general-purpose financial statements have been prepared in accordance with Australian Accounting Standards, 
Australian Accounting Interpretations, other authoritative pronouncements of the Australian Accounting Standards Board and the 
Corporations Act 2001. CountPlus Limited is a for-profit entity for the purpose of preparing the financial statements.

Both the functional and presentation currency of CountPlus Limited and its subsidiaries is Australian dollars (A$) and the financial  
report is presented in Australian dollars (A$). In accordance with ASIC Corporations (Rounding in Financial / Directors' Reports) 
Instrument 2016 / 191, amounts in the financial report are rounded off to the nearest thousand dollars unless otherwise indicated.

Compliance with IFRS

These consolidated financial statements of the Group also comply with International Financial Reporting Standards as issued by the 
International Accounting Standards Board (IASB).

Critical accounting estimates and judgements

The preparation of financial statements requires the use of certain critical accounting estimates. It also requires management to exercise  
its judgement in the process of applying the Group's accounting policies. The areas involving a higher degree of judgment or complexity,  
or areas where assumptions and estimates are significant to the financial statements, are disclosed in note 3.

Historical cost convention

The Consolidated financial statements have been prepared on an accrual basis and are based on historical costs modified by the revaluation 
of certain financial assets and financial liabilities for which the fair value basis of accounting has been applied.

Changes to presentation

Wherever necessary, CountPlus Limited has regrouped and reclassified certain balances in the financial statements in order to provide more 
relevant information to our stakeholders. The comparative information has been reclassified accordingly. These reclassifications do not have 
any impact on the profit for the current year or prior year.

Parent entity information

In accordance with the Corporations Act 2001, these financial statements present the results of the Group only. Supplementary information 
about the parent entity is disclosed in note 46.

Going concern

The consolidated financial statements have been prepared on a going concern basis, which contemplates the continuity of normal 
operations and the realisation of assets and discharges of liabilities in the ordinary course of business. 

39

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

New or amended Accounting Standards and Interpretations adopted

The group has applied the following standards and amendments for the first time for their annual reporting period commencing  
1 July 2020:

 Î AASB 2018–7 Amendments to Australian Accounting Standards – Definition of Material [AASB 101 and AASB 108]

 Î AASB 2018–6 Amendments to Australian Accounting Standards – Definition of a Business [AASB 3]

 Î AASB 2019–3 Amendments to Australian Accounting Standards – Interest Rate Benchmark Reform [AASB 9, AASB 139 and AASB 7]

 Î AASB 2019–5 Amendments to Australian Accounting Standards – Disclosure of the Effect of New IFRS Standards Not Yet issued  

in Australia [AASB 1054]

 Î Conceptual Framework for Financial Reporting and AASB 2019–1 Amendments to Australian Accounting Standards – References  

to the Conceptual Framework.

 Î AASB 2020–3 Amendments to Australian Accounting Standards – Annual Improvements 2018-2020 and Other Amendments [AASB 1, 

AASB 3, AASB 9, AASB 116, AASB 137 and AASB 141]

 Î AASB 2020–4 Amendments to Australian Accounting Standards – COVID-19 Related Rent Concessions [AASB 16]

Any new or amended Accounting Standards or Interpretations that are not yet mandatory have not been early adopted.

The adoption of these Accounting Standards and Interpretations did not have any significant impact on the financial performance  
or position of the Group.

Accounting standards and interpretations issued but not yet effective

Certain new accounting standards and interpretations have been published that are not mandatory for 30 June 2021 reporting period 
and have not been early adopted by the Group. These standards are not expected to have a material impact on the entity in the current 
or future reporting periods and on foreseeable future transactions.

 Î AASB 2019-3 Amendments to Australian Accounting Standards – Interest Rate Benchmark Reform – Phase 2 [AASB 9, AASB 139 and AASB 7]

Principles of consolidation

Subsidiaries

The consolidated financial statements incorporate the assets and liabilities of CountPlus Limited and its subsidiaries as at 30 June 2021 and 
the results of CountPlus Limited and its subsidiaries for the year then ended. CountPlus Limited and its subsidiaries together are referred  
to in these financial statements as (‘the Group’).

Subsidiaries are all those entities over which the Group has control. The Group controls an entity when the Group is exposed to, or has rights 
to, variable returns from its involvement with the entity and has the ability to affect those returns through its power to direct the activities  
of the entity. Subsidiaries are fully consolidated from the date on which control is transferred to the Group. They are de-consolidated from 
the date that control ceases.

Intercompany transactions, balances and unrealised gains on transactions between entities in the Group are eliminated. Unrealised losses 
are also eliminated unless the transaction provides evidence of the impairment of the asset transferred. Accounting policies of subsidiaries 
have been changed where necessary to ensure consistency with the policies adopted by the Group.

The acquisition of subsidiaries is accounted for using the acquisition method of accounting. A change in ownership interest, without the  
loss of control, is accounted for as an equity transaction, where the difference between the consideration transferred and the book value  
of the share of the non-controlling interest acquired is recognised directly in equity attributable to the parent.

Non-controlling interest in the results and equity of subsidiaries are shown separately in the Statement of Profit or Loss and Other 
Comprehensive Income, Statement of Financial Position and Statement of Changes in Equity of the Group.

Investments in subsidiaries are accounted for at cost in the financial statements of CountPlus Limited less any impairment charges.

Where the Group loses control over a subsidiary, it derecognises the assets including goodwill, liabilities and non-controlling interest 
in the subsidiary together with any cumulative translation differences recognised in equity. The Group recognises the fair value of the 
consideration received and the fair value of any investment retained together with any gain or loss in profit or loss.

40

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Associates

Associates are all entities over which the Group has significant influence but not control or joint control, generally accompanying a 
shareholding of between 20% and 50% of the voting rights. Significant influence is the power to participate in the financial and operating 
policy decisions of the investee but is not control or joint control over those policies.

Investments in associates are accounted for using the equity method of accounting, after initially being recognised at cost. 

The Group's share of its associates' post acquisition profits or losses is recognised in profit or loss and its share of post-acquisition other 
comprehensive income, is recognised in other comprehensive income. The cumulative post acquisition movements are adjusted against  
the carrying amount of the investment. Dividends from associates are recognised as reduction in the carrying amount of the investment.

When the Group's share of losses in an associate equal or exceeds its interest in the associate, including any other unsecured long term 
receivables, the Group does not recognise further losses, unless it has incurred obligations or made payments on behalf of the associate.

Employee share trust

The Group has formed a trust to administer the Group's Loan Funded Share Plan. This trust is consolidated as the substance of the 
relationship is that the trust is controlled by the Group.

Shares held by the trust are disclosed as Treasury Shares and are deducted from contributed equity.

Foreign currency translation

The financial statements are presented in Australian dollars, which is CountPlus Limited's functional and presentation currency.

Foreign currency transactions

Foreign currency transactions are translated into Australian dollars using the exchange rates prevailing at the dates of the transactions. 
Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at financial year-end 
exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in profit or loss.

Foreign operations

The assets and liabilities of foreign operations are translated into Australian dollars using the exchange rates at the reporting date. The 
revenues and expenses of foreign operations are translated into Australian dollars using the average exchange rates, which approximate 
the rates at the dates of the transactions, for the period. All resulting foreign exchange differences are recognised in other comprehensive 
income through the foreign currency reserve in equity.

The foreign currency reserve is recognised in profit or loss when the foreign operation or net investment is disposed of.

Financial Instruments

Recognition, initial measurement and derecognition

Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provisions of the financial 
instrument, and are measured initially at fair value adjusted by transactions costs, except for those carried at fair value through profit  
or loss, which are measured initially at fair value. Subsequent measurement of financial assets and financial liabilities are described below.

Financial assets are derecognised when the contractual rights to the cash flows from the financial asset expire, or when the financial asset and 
all substantial risks and rewards are transferred. A financial liability is derecognised when it is extinguished, discharged, cancelled or expires.

Classification and subsequent measurement of financial assets

Except for those trade receivables that do not contain a significant financing component and are measured at the transaction price  
in accordance with AASB 15, all financial assets are initially measured at fair value adjusted for transaction costs (where applicable).

For the purpose of subsequent measurement, financial assets other than those designated and effective as hedging instruments are 
classified into the following categories upon initial recognition:

 Î
 Î

amortised cost; or

fair value through profit or loss (FVPL).

All income and expenses relating to financial assets that are recognised in profit or loss are presented within finance costs, finance income  
or other financial items, except for impairment of trade receivables which is presented within other expenses.

Classifications are determined by both:

 Î
 Î

the entities business model for managing the financial asset; and

the contractual cash flow characteristics of the financial assets.

41

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Financial assets at amortised cost

Financial assets are measured at amortised cost if the assets meet the following conditions (and are not designated as FVPL):

 Î

 Î

they are held within a business model whose objective is to hold the financial assets and collect its contractual cash flows; and

the contractual terms of the financial assets give rise to cash flows that are solely payments of principal and interest on the principal 
amount outstanding.

After initial recognition, these are measured at amortised cost using the effective interest method. Discounting is omitted where the  
effect of discounting is immaterial. The Group’s cash and cash equivalents, trade and most other receivables fall into this category  
of financial instruments.

Financial assets at fair value through profit or loss (FVPL)

Financial assets that are held within a different business model other than ‘hold to collect’ or ‘hold to collect and sell’ are categorised at fair 
value through profit and loss. Further, irrespective of business model financial assets whose contractual cash flows are not solely payments 
of principal and interest are accounted for at FVPL.

Impairment of financial assets

AASB 9’s impairment requirements use more forward looking information to recognise expected credit losses – the ‘expected credit losses 
model’. Instruments within the scope of the new requirements included loans and other debt-type financial assets measured at amortised 
cost and fair value through other comprehensive income (FVOCI), trade receivables, contract assets recognised and measured under AASB 
15 and loan commitments and some financial guarantee contracts (for the issuer) that are not measured at fair value through profit or loss.

The Group considers a broader range of information when assessing credit risk and measuring expected credit losses, including past events, 
current conditions, reasonable and supportable forecasts that affect the expected collectability of the future cash flows of the instrument. 

In applying this forward-looking approach, a distinction is made between:

 Î

 Î

financial instruments that have not deteriorated significantly in credit quality since initial recognition or that have low credit risk (‘Stage 1’); 
and

financial instruments that have deteriorated significantly in credit quality since initial recognition and whose credit risk is not low (‘Stage 2’).

‘Stage 3’ would cover financial assets that have objective evidence of impairment at the reporting date.

‘12-month expected credit losses’ are recognised for the first category while ‘lifetime expected credit losses’ are recognised for the second 
category.

Measurement of the expected credit losses is determined by a probability-weighted estimate of credit losses over the expected life of the 
financial instrument.

Trade and other receivables and contract assets

The Group makes use of a simplified approach in accounting for trade and other receivables as well as contract assets and records the loss 
allowance at the amount equal to the expected lifetime credit losses. In using this practical expedient, the Company uses its historical 
experience, external indicators and forward-looking information to calculate the expected credit losses using a provision matrix.

The Group assesses impairment of trade receivables on a collective basis as they possess credit risk characteristics based on the days past due.

Classification and measurement of financial liabilities

The Group's financial liabilities include borrowings, trade and other payables, contract liabilities and other liabilities. Financial liabilities  
are initially measured at fair value, and, where applicable, adjusted for transaction costs unless the Company designated a financial liability 
at fair value through profit or loss.

Subsequently, financial liabilities are measured at amortised cost using the effective interest method except for financial liabilities 
designated at FVPL, which are carried subsequently at fair value with gains or losses recognised in profit or loss.

All interest-related charges and, if applicable, changes in an instrument’s fair value that are reported in profit or loss are included within 
finance costs or finance income.

42

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Current and non-current classification

Assets and liabilities are presented in the statement of financial position based on current and non-current classification.

An asset is classified as current when: it is either expected to be realised or intended to be sold or consumed in the Group's normal operating 
cycle; it is held primarily for the purpose of trading; it is expected to be realised within 12 months after the reporting period; or the asset is 
cash or cash equivalent unless restricted from being exchanged or used to settle a liability for at least 12 months after the reporting period. 
All other assets are classified as non-current.

A liability is classified as current when: it is either expected to be settled in the Group's normal operating cycle; it is held primarily for 
the purpose of trading; it is due to be settled within 12 months after the reporting period; or there is no unconditional right to defer the 
settlement of the liability for at least 12 months after the reporting period. All other liabilities are classified as non-current.

Deferred tax assets and liabilities are always classified as non-current.

Non-current assets or disposal groups classified as held for sale

Non-current assets and assets of disposal groups are classified as held for sale if their carrying amount will be recovered principally through 
a sale transaction rather than through continued use. They are measured at the lower of their carrying amount and fair value less costs of 
disposal. For non-current assets or assets of disposal groups to be classified as held for sale, they must be available for immediate sale in their 
present condition and their sale must be highly probable.

An impairment loss is recognised for any initial or subsequent write down of the non-current assets and assets of disposal groups to fair 
value less costs of disposal. A gain is recognised for any subsequent increases in fair value less costs of disposal of a non-current assets and 
assets of disposal groups, but not in excess of any cumulative impairment loss previously recognised.

Non-current assets are not depreciated or amortised while they are classified as held for sale. Interest and other expenses attributable  
to the liabilities of assets held for sale continue to be recognised.

Non-current assets classified as held for sale and the assets of disposal groups classified as held for sale are presented separately on the face 
of the statement of financial position, in current assets. The liabilities of disposal groups classified as held for sale are presented separately  
on the face of the statement of financial position, in current liabilities.

Right-of-use assets

A right-of-use asset is recognised at the commencement date of a lease. The right-of-use asset is measured at cost, which comprises the 
initial amount of the lease liability, adjusted for, as applicable, any lease payments made at or before the commencement date net of 
any lease incentives received, any initial direct costs incurred, and, except where included in the cost of inventories, an estimate of costs 
expected to be incurred for dismantling and removing the underlying asset, and restoring the site or asset.

Right-of-use assets are depreciated on a straight-line basis over the unexpired period of the lease or the estimated useful life of the asset, 
whichever is the shorter. Where the Group expects to obtain ownership of the leased asset at the end of the lease term, the depreciation  
is over its estimated useful life. Right-of use assets are subject to impairment or adjusted for any remeasurement of lease liabilities.

The Group has elected not to recognise a right-of-use asset and corresponding lease liability for short-term leases with terms of 12 months  
or less and leases of low-value assets. Lease payments on these assets are expensed to profit or loss as incurred.

Lease liabilities

A lease liability is recognised at the commencement date of a lease. The lease liability is initially recognised at the present value of the lease 
payments to be made over the term of the lease, discounted using the interest rate implicit in the lease or, if that rate cannot be readily 
determined, the Group's incremental borrowing rate. Lease payments comprise of fixed payments less any lease incentives receivable, 
variable lease payments that depend on an index or a rate, amounts expected to be paid under residual value guarantees, exercise price  
of a purchase option when the exercise of the option is reasonably certain to occur, and any anticipated termination penalties. The variable 
lease payments that do not depend on an index or a rate are expensed in the period in which they are incurred.

Lease liabilities are measured at amortised cost using the effective interest method. The carrying amounts are remeasured if there is a 
change in the following: future lease payments arising from a change in an index or a rate used; residual guarantee; lease term; certainty  
of a purchase option and termination penalties. When a lease liability is remeasured, an adjustment is made to the corresponding right-of-
use asset, or to profit or loss if the carrying amount of the right-of-use asset is fully written down.

Employee benefits

Short-term employee benefits

Liabilities for wages and salaries, including non-monetary benefits, annual leave, long service leave and accumulating sick leave expected  
to be settled wholly within 12 months of the reporting date are measured at the amounts expected to be paid when the liabilities are 
settled. Non-accumulating sick leave is expensed to profit or loss when incurred.

43

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Dividends

Dividends are recognised when declared during the financial year.

Goods and Services Tax ('GST') and other similar taxes

Revenues, expenses and assets are recognised net of the amount of associated GST, unless the GST incurred is not recoverable from the  
tax authority. In this case it is recognised as part of the cost of the acquisition of the asset or as part of the expense.

Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST recoverable from,  
or payable to, the tax authority is included in other receivables or other payables in the statement of financial position.

Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing activities which are 
recoverable from, or payable to the tax authority, are presented as operating cash flows.

Commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to, the tax authority.

Rounding of amounts

The Group is of a kind referred to in Corporations Instrument 2016 /191, issued by the Australian Securities and Investments Commission, 
relating to 'rounding-off'. Amounts in this report have been rounded off in accordance with that Corporations Instrument to the nearest 
thousand dollars, or in certain cases, the nearest dollar.

Comparatives

The significant accounting policies adopted in the preparation of the financial statements have been consistently applied to the current  
year and the comparative period, unless otherwise stated. Where necessary, comparative information has been reclassified to be consistent 
with current period disclosures.

3 

Critical accounting judgements, estimates and assumptions

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the reported 
amounts in the financial statements. Management continually evaluates its judgements and estimates in relation to assets, liabilities, 
contingent liabilities, revenue and expenses. Management bases its judgements, estimates and assumptions on historical experience and 
on other various factors, including expectations of future events, management believes to be reasonable under the circumstances. The 
resulting accounting judgements and estimates will seldom equal the related actual results. The judgements, estimates and assumptions 
that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities (refer to the respective notes) 
within the next financial year are discussed below.

Impairment

At each reporting date, the Group reviews the recoverable amount of its tangible and intangible assets to determine whether there is any 
indication that these assets may be impaired. If such an indication exists, the recoverable amount of the asset, assessed as the higher of its 
fair value less costs to sell and its value in use, is compared to its current carrying amount. Any excess of the asset’s carrying value over its 
recoverable amount is expensed in the statement of profit or loss and other comprehensive income.

The Group determines whether goodwill is impaired at least on an annual basis. This requires estimation of the recoverable amount of the 
CGU by determining the value in use of each individual CGU.

The following key assumptions are used in determining the value in use calculation for each CGU:

 Î Revenue growth;
 Î Employment expense ratio;
 Î EBITA margin;
 Î Discount rates; and
 Î

Long term growth rate (terminal rate).

Acquired client relationships are tested for impairment whenever there is an indication that the intangible asset may be impaired. This 
assessment is made at least on an annual basis. The net carrying value is compared with the expected future benefits from the relationships 
for each cash generating unit. If the carrying value of the relationships is higher than the expected future benefits an impairment loss is 
recorded for the difference.

44

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Allowance for expected credit losses of receivables

Where receivables are outstanding beyond the normal trading terms, the recovery likelihood of these receivables is assessed and reviewed 
by management. Outstanding debts that are deemed to be uncollectable are written off when identified. Historical experience and 
information of the Group's client base are considered when determining the allowance for expected credit losses.

The allowance for expected credit loss of receivables includes assumptions about risk of default and expected loss rates; management 
judgment is applied in determining these rates.

Allowance for expected credit losses of contract assets

The recoverability of contract assets are assessed and reviewed by management on a regular basis. Any amounts in excess of net recoverable 
value are written off when identified. Historical experience and information of the Group’s client base are considered when determining the 
allowance for expected credit losses.

Remediation provision

The key accounting judgments and estimates used in calculating the remediation provision include the value of ongoing service fees 
charged, the number of years in which issues have occurred, the refund rate, the interest calculation methodology and the value below 
which fee refunds will be made without investigation. The key assumptions reflected in the remediation provision are subject to a high 
degree of uncertainty. The key assumptions will become clearer over time as the remediation program obtains greater insight into the  
actual quantum of the issues identified.

The value of ongoing service fees charged has been estimated using Count Financial’s books and records and the books and records of third 
party product providers where relevant; the population of impacted customers is subject to some uncertainty and is yet to be finalised. 

The refund rate has been estimated by reference to testing conducted on a small sample of client cases. The refund rate is subject to change 
as actual refund rate data (incurred by Count Financial) becomes available. 

The interest calculation methodology that has been applied is based on a rate equivalent to the RBA cash rate plus 6% compounded 
monthly. This methodology is subject to change. 

Some customers may be remediated without investigation where the combined value of the refund and the interest is below a certain 
amount, however this is dependent on the availability of underlying customer records. This is subject to change.

Contingent consideration

Some acquisitions involve the payment of contingent consideration to vendors. This consideration is determined based on a multiple of 
actual earnings over a fixed period and is dependent on revenue or client retention. Consideration payable to the vendors in relation to 
acquisitions is recognised at fair value based on expected financial performance over the applicable future financial years. The component 
of contingent consideration not expected to be settled within 12 months after the end of the reporting period is measured as the present 
value of expected future payments to be made in respect of this contingent consideration, using a risk adjusted discount rate.

Lease make good provision

A provision has been made for the present value of anticipated costs for future restoration of leased premises. The provision includes future 
cost estimates associated with closure of the premises. The calculation of this provision requires assumptions such as application of closure 
dates and cost estimates. The provision recognised for each site is periodically reviewed and updated based on the facts and circumstances 
available at the time. Changes to the estimated future costs for sites are recognised in the statement of financial position by adjusting the 
asset and the provision. Reductions in the provision that exceed the carrying amount of the asset will be recognised in profit or loss.

Deferred taxes

The Consolidated entity is subject to taxes in Australia. The application of tax law to the specific circumstances and transactions of the 
Consolidated entity requires the exercise of judgement by management. The tax treatments adopted by management in preparing the 
financial statements may be impacted by changes in legislation and interpretations or be subject to challenge by tax authorities.

Deferred tax assets are recognised for deductible temporary differences only if the Group considers it is probable that future taxable 
amounts will be available to utilise those temporary differences and losses.

In addition, CountPlus has recognised a deferred tax asset on tax capital losses. CountPlus plans to continue with the successful Owner, 
Driver – Partner model which is expected to result in transactions with core firms over the next two to three years. A consequence of these 
transactions is likely to create taxable capital gains. The envisaged structure of most of the transactions, being share sale transactions,  
are subject to predefined financial hurdles being met by firms. Both the structure of the transactions and the potential increase in value  
in the firms are likely to give rise to taxable capital gains which the Group has concluded will result in the deferred tax assets being utilised  
in the foreseeable future.

45

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

AASB 16 Leases

Lease term

Where lease arrangements contain options to extend the term or terminate the contract, the Group assesses whether it is ‘reasonably 
certain’ that the option to extend or terminate the contract will be made. Consideration is given to the prevalence of other contractual 
arrangements and or the economic circumstances relevant to the lease contract, that may indicate the likelihood of the option being 
exercised. Lease liabilities and right-of-use assets are measured using the reasonably certain contract term.

Lease discount rates

The discount rate applicable to a lease arrangement is determined at the inception of the contract or when certain modifications are made 
to the contract. The discount rate applied is the rate implicit in the arrangement, or if unknown, the Group’s incremental borrowing rate. 
The incremental borrowing rate is determined with reference to the Group’s borrowing portfolio at the inception of the arrangement or the 
time of the modification and the amount and nature of the lease arrangement. If the arrangement relates to a specialised asset, incremental 
project financing assumptions are considered.

Contract asset – ongoing insurance trail commissions receivable

The key assumptions underlying the ongoing insurance trail commission asset include the remaining life of the product and the likely 
run off of products over time. It has been assumed that the insurance policies have a remaining life of five years and that 20% of policies 
are cancelled at the end of each year. These assumptions are subject to change depending on the actual experience of the insurance 
arrangements over time.

Contract liability – ongoing insurance trail commission payable

The key assumptions underlying the ongoing insurance trail commission liability are the remaining life of the insurance products, the likely 
run off of products over time and the adviser payout ratio.

It has been estimated that the insurance policies have a remaining life of five years and that 20% of policies are cancelled at the end of each 
year. These assumptions are subject to change depending on the actual experience of the insurance arrangements over time.

In respect of the adviser payout ratio, it has been estimated that 93.5% (2020: 93%) of ongoing insurance trail commission is paid to aligned 
advisers. This is subject to change if Count Financial’s adviser pricing changes or if the average payout ratio changes across the portfolio; this 
may occur given the tiered pricing model applicable to aligned advisers.

4  Operating segments

Identification of reportable operating segments

The consolidated entity is organised into four operating segments. These operating segments are based on the internal reports that are 
reviewed and used by the Board of Directors (who are identified as the Chief Operating Decision Makers ('CODM')) in assessing performance 
and in determining the allocation of resources. There is no aggregation of operating segments.

 Î Accounting 

 which comprises the provision of accounting, audit and assurance, taxation, and business and corporate 
advisory services.

 Î Financial planning 

 which comprises of financial planning services offered by member firms.

 Î Financial services  

which comprises of financial planning services provided by Australian Financial Services licence (AFSL) holders.

 Î Other 

 which mainly comprises of information technology related revenue, legal related revenue, conference and 
insurance related revenue.

The CODM reviews contribution margin (revenue less salaries and superannuation) to assess the performance of the operating segments. 
The accounting policies adopted for internal reporting to the CODM are consistent with those adopted in the financial statements.

No segment assets and liabilities are disclosed because there is no measure of segment assets and liabilities regularly reported to the CODM.

The information reported to the CODM is on a monthly basis.

46

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Operating segment information

2021

Revenue ($'000)
Segment contribution ($'000)
Segment contribution margin %

2020

Revenue ($'000)
Segment contribution ($'000)
Segment contribution margin %

Accounting

Financial
planning

Financial 
services

52,681
24,967
47%

11,379
4,871
43%

8,725
3,654
42%

Accounting

Financial
planning

Financial
services

51,975
24,012
46%

11,779
5,742
49%

12,515
7,739
62%

Reconciliation of segment contribution margin to profit from operations before income tax.

Total contribution margin
Other income and interest income
Share of net profit of associates
Gain on bargain purchase
Amortisation and depreciation expense
Finance costs
Premises expenses
Other costs

Profit from operations before income tax

Other

7,736
2,513
32%

Other

6,338
55
1%

2021
$’000

36,005 
3,583 
2,498 
– 
(5,510)
(1,059)
(1,748)
(24,206)

9,563 

Total

80,521
36,005
45%

Total

82,607
37,548
45%

2020
$’000

37,548 
2,304 
2,179 
10,952 
(5,366)
(1,108)
(1,621)
(25,423)

19,465 

The segment revenue described above represents revenue generated from external customers.

Other costs include $13,086,000 (2020: $12,674,000) of salaries and employee benefit expense that are not included in contribution margin. 

5 

Revenue from contracts with customers

Accounting services revenue
Financial planning revenue
Financial services revenue
Other operating revenue

Revenue from contracts with customers

Disaggregation of revenue

The disaggregation of revenue from contracts with customers is as follows:

Timing of revenue recognition
Transferred at a point in time
Transferred over time

2021
$’000

52,681 
11,379 
8,725 
7,736 

80,521 

2021
$’000

20,104 
60,417 

80,521 

2020
$’000

51,975 
11,779 
12,515 
6,338 

82,607 

2020
$’000

30,632 
51,975 

82,607 

47

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Accounting services revenue

Accounting services revenue includes fees generated by CountPlus firms from services provided to clients.

Financial planning revenue

Financial planning revenue includes commissions and fees generated by CountPlus firms from financial advice services provided to clients.

Financial services revenue

Financial services revenue includes revenue generated from services performed by authorised representatives of Count Financial and  
Total Financial Solutions Australia Limited (TFS) (both Australian Financial Services Licence holders) and product margin rebates that are  
paid by product providers to TFS and Count Financial. Count Financial and TFS are considered to be acting as agent under the requirements 
of AASB 15 Revenue from Contracts with Customers. Fees, commissions and related costs are deducted from the gross number to obtain  
the reported net revenue figure as disclosed in the Consolidated Statement of Profit or Loss and Other Comprehensive Income.

Significant accounting policy

Revenue recognition

To determine whether to recognise revenue, the Group follows a five-step process:

1 

2 

Identifying the contract with a customer;

Identifying the performance obligations;

3  Determining the transaction price;

4  Allocating the transaction price to the performance obligations; and

5  Recognising revenue when / as performance obligation(s) are satisfied.

The Group often enters into transactions involving a range of the Group's products and services, for accounting and financial planning 
services. In all cases, the total fee charged for an engagement is allocated amongst the various performance obligations based on their 
relative stand-alone fees. The fee charged for an engagement excludes any amounts collected on behalf of third parties. Revenue is 
recognised either at a point in time or over time, when (or as) the Group satisfies performance obligations by transferring the promised 
services to its customers.

Performance obligations for accounting and financial planning revenue

The Group’s contracts comprise performance obligations around completing client deliverables in line with engagement letter terms  
(based on the agreed billing method, standard of work and timeline). Under AASB 15, the Group must evaluate the separability of the 
promised services based on whether they are ‘distinct’. A promised service is ‘distinct’ if both:

 Î
 Î

the customer benefits from the item either on its own or together with other readily available resources; and

it is ‘separately identifiable’ (i.e. the Group does not provide a significant service integrating, modifying or customising it).

Accounting services revenue

Accounting services revenue is recognised over a period of time. Accounting revenue from the provision of accounting services is recognised 
on an accrual basis in the period in which the service is provided, based on time spent and performance obligations satisfied. Any amounts 
unbilled at the end of the reporting period are presented in the Statement of Financial Position as contract assets. Recognition is in 
accordance with the terms of the client services agreement or engagement letter, adjusted for any time that may not be recoverable with 
reference to the professional hours incurred. Client engagement letter gives an enforceable right to payment for performance completed  
to date, including a reasonable margin if the contract is terminated by the customer for reasons other than CountPlus' failure to perform  
as promised.

Financial planning revenue

Financial planning revenue is recognised at a point in time. Financial planning revenue from the provision of financial planning services,  
loan commission and leasing commission is recognised at a point in time in the period in which the service is provided.

Financial services revenue

Financial services revenue is measured at the fair value of the consideration received or receivable.

Financial services revenue is recognised when the amount of revenue can be reliably measured, it is probable that future economic benefits 
will flow to the Group, and specific criteria have been met for each of the Group’s activities as described below.

(i) 

Fee income – ongoing service fees

Service fees are received from end customers for ongoing advice services which are available to a client over a 12 month period. The 
performance obligation is to provide advice services to the customer throughout the period, as well as the continuous administration and 
maintenance of the end customers’ portfolios. Income is recognised on an annual basis in accordance with rates specified in agreements 
with advisers and end customers. These fees are recognised and charged over the length of the service.

48

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

(ii) 

Rebate income

Rebate income is an incentive bonus received from various product providers based on the achievement of new business written targets 
outlined in an agreement. The frequency of settlement varies by counterparty. Income is recognised in accordance with these agreements. 
These fees are recognised and charged when the related service is completed which is typically at the time of the transaction. 

(iii) 

Commission income

Commission income is received for the referral services which triggered a successful referral of a customer into a product where the 
customer has renewed the product for a second / subsequent year.

The net present value of future trail commissions is recognised at the start of a contract when the performance obligation has been met, 
typically when a customer is introduced to a new product.

For investment referral services, the Group is unable to forecast the trail commission revenue in line with the highly probable test in AASB 15. 
Therefore trail commission revenue on investment referral balances are recognised when received or paid.

(iv) 

Adviser fees

Adviser fees are received from financial advisers for financial advice licensee services which are provided on an ongoing basis. The performance 
obligation is to provide advisers with an authority to trade, to provide training services and financial advice support. Income is recognised over 
time in accordance with rates specified in agreements with advisers.

Interest revenue is recognised when there is control of the right to receive the interest payment.

Dividends received from associates are accounted for in accordance with the equity method of accounting. Other revenue is recognised when 
the right to receive payment is established.

All revenue is stated net of the amount of goods and services tax (GST).

6  Other income

Gain on deferred consideration
Gain on disposal of intangible assets
Gain on lease variation
Other income
Government grants

Other income

Government grants

2021
$’000

355 
396 
110 
280 
2,389 

3,530 

2020
$’000

88 
– 
152 
352 
1,549 

2,141 

The Company received Jobkeeper payments from the Australian Government in support of businesses significantly affected by COVID-19.

Significant accounting policy

Government grants

Grants from the government are recognised at their fair value where there is reasonable assurance that the grant will be received and the 
Group will comply with all attached conditions. Grants that compensate the Group for expenses incurred are recognised in other income in 
the Consolidated Statement of Profit or Loss and other Comprehensive Income on a systematic basis in which the expenses are recognised.

7 

Salaries and employee benefits expense

Wages, salaries and on-costs
Post-employment benefits expenses
Other employee benefit expenses

2021
$’000

44,437 
3,862 
5,063 

53,362 

2020
$’000

43,402 
3,771 
5,575 

52,748 

49

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

8  Other operating expenses

Audit fees
Legal fees
Accounting and other professional fees
Sales and marketing expenses
Administration expenses
Insurance expense
Technology expense
Net loss / (gain) on disposal of property, plant and equipment
Count Financial transition expenses
Other

9 

Income tax expense

Income tax expense
Current tax
Deferred tax – origination and reversal of temporary differences
Over provision

Aggregate income tax expense

Deferred tax included in income tax expense comprises:
Decrease in deferred tax assets
Increase in deferred tax liabilities

Deferred tax – origination and reversal of temporary differences

Numerical reconciliation of income tax expense and tax at the statutory rate
Profit before income tax expense

Tax at the statutory tax rate of 30%

Tax effect amounts which are not deductible / (taxable) in calculating taxable income:
Non-deductible depreciation and amortisation
Gain on deferred consideration
Gain on bargain purchase
Taxable capital gain on exit of tax consolidated group
Benefit on trail commission
Share of equity accounted investments
Taxable capital gain on sale of subsidiary
Non-deductible expenses
Non-taxable income
Taxable capital gain on sale of shares
Initial recognition of deferred tax asset on capital losses
Profit on disposal of parcel of fees
Taxable capital gain on disposal of fees
Sundry items

Over provision in prior years

Income tax expense

50

2021
$’000

437 
381 
760 
1,108 
2,260 
3,396 
6,156 
26 
– 
737 

2020
$’000

431 
519 
1,016 
790 
2,318 
3,392 
6,196 
(5)
1,214 
793 

15,261 

16,664 

2021
$’000

3,530 
(1,061)
10 

2,479 

(18,251)
17,190

(1,061)

9,563 

2,869 

17 
(110)
– 
7 
(8)
(709)
178 
199 
(37)
93 
– 
(119)
80 
9 
2,469 
10 

2,479 

2020
$’000

2,567 
(603)
53 

2,017 

(4,179)
3,576 

(603)

19,465 

5,840 

8 
(27)
(3,286)
– 
(22)
(632)
– 
207 
(76)
10 
(2)
(20)
– 
(36)
1,964 
53 

2,017 

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

AASB Interpretation 23 Uncertainty over Income Tax Treatments (Interpretation 23) 

Interpretation 23 clarifies the application of the recognition and measurement criteria in AASB 12 Income taxes where there is uncertainty 
over income tax treatments. It requires an assessment of each uncertain tax position to determine whether it is probable that a taxation 
authority will accept the position. Where it is not considered probable, the effect of the uncertainty will be reflected in determining  
the relevant taxable profit or loss, tax bases, unused tax credits or tax rates. The amount will be determined as either the single most  
likely amount or the sum of the probability weighted amounts in a range of possible outcomes, whichever better predicts the resolution  
of the uncertainty. 

Significant accounting policy

Income tax

The income tax expense or benefit for the period is the tax payable on that period’s taxable income based on the applicable income  
tax rate for each jurisdiction, adjusted by the changes in deferred tax assets and liabilities attributable to temporary differences, unused  
tax losses and the adjustment recognised for prior periods, where applicable.

Deferred tax assets and liabilities are recognised for temporary differences at the tax rates expected to be applied when the assets are 
recovered, or liabilities are settled, based on those tax rates that are enacted or substantively enacted, except for:

 Î when the deferred income tax asset or liability arises from the initial recognition of goodwill or an asset or liability in a transaction that  

is not a business combination and that, at the time of the transaction, affects neither the accounting nor taxable profits; or

 Î when the taxable temporary difference is associated with interests in subsidiaries, associates or joint ventures, and the timing of the 

reversal can be controlled, and it is probable that the temporary difference will not reverse in the foreseeable future.

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future taxable 
amounts will be available to utilise those temporary differences and losses.

Tax consolidation legislation

The parent and its 100% owned Australian subsidiaries formed an income tax consolidation group with effect from 5 November 2010. 
Subsidiaries joined the tax consolidation group from the date they became wholly owned. They would exit the tax consolidation group 
once they are less than 100% owned. The parent and the controlled entities in the tax consolidated group account for their own current 
and deferred tax amounts. These tax amounts are measured as if each entity in the tax consolidated group continues to be a stand-alone 
taxpayer.

Members of the CountPlus tax consolidation group entered into a tax sharing and funding agreement. Under the terms of this agreement, 
each member in the tax consolidation group agreed to make a tax equivalent payment to the parent based on their current tax liability or 
current tax asset. Deferred taxes are recorded by members of the tax consolidation group in accordance with the principles of AASB 112 
Income Taxes.

10  Cash and cash equivalents

Current assets
Cash at bank

Reconciliation to cash and cash equivalents at the end of the financial year
The above figures are reconciled to cash and cash equivalents at the end of the financial  
year as shown in the statement of cash flows as follows:

2021
$’000

2020
$’000

26,239 

25,842 

Balance as per statement of cash flows

26,239 

25,842 

Risk exposure

The Group's exposure to interest rate risk is discussed in note 34. The maximum exposure to credit risk at the end of each reporting period is 
the carrying amount of cash and cash equivalents mentioned above.

Significant accounting policy

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand, demand deposits held at call with banks, other short term highly liquid investments with 
original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities on the 
Consolidated Statement of Financial Position.

51

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

11  Trade and other receivables

Current assets
Trade receivables
Less: Allowance for expected credit losses

Other receivables
Prepayments
Rebates and adviser revenue receivable

2021
$’000

8,992 
(247)

8,745 

789
3,065 
6,915 

10,769 

19,514 

2020
$’000

9,633 
(558)

9,075 

1,790 
1,518 
7,328 

10,636 

19,711 

Non-current assets
Other receivables

490 

245 

Ageing analysis of trade receivables

As at 30 June, the ageing analysis of receivables is as follows and represents both current and overdue but not impaired receivables:

Current
0 to 3 months
3 to 6 months
Over 6 months

2021
$’000

6,248
1,114
996
634

8,992

2020
$’000

6,140
1,399
887
1,207

9,633

Trade receivables are non-interest bearing and are generally on 30-day terms. Allowance for expected losses is recognised when there is 
objective evidence that a trade receivable is impaired and is based on the Group policies. These amounts have been included on the face of 
the Statement of Profit or Loss and Other Comprehensive Income.

Allowance for expected credit losses

As at 30 June, the ageing of the allowance for expected credit losses is as follows:

Current
0 to 3 months overdue
3 to 6 months overdue
Over 6 months overdue

Movements in the allowance for expected credit losses are as follows:

Opening balance
Changes in allowance for expected credit losses
Receivables written off / (recovered) during the year as uncollectable

Closing balance

52

2021
$’000

15 
2 
85 
145 

247 

2021
$’000

(558)
422
(111)

(247) 

2020
$’000

3 
3 
151 
401 

558 

2020
$’000

(570)
(528) 
540

(558)

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

The creation and release of the allowance for expected credit losses has been included on the face of the Statement of Profit or Loss and 
Other Comprehensive Income. Amounts charged to the allowance account are generally written off when there is no expectation of 
recovery.

The maximum exposure to credit risk at reporting date is the carrying amount of each class of receivables mentioned above. Refer to note 34 
for more information on the risk management policy of the Group.

Significant accounting policy

Trade receivables

Trade receivables are initially recognised at their fair value and subsequently measured at amortised cost using the effective interest 
method, less allowance for expected losses.

Recoverability of trade receivables is reviewed on an ongoing basis. Trade receivable balances which are known to be uncollectable are 
written off by reducing the carrying amount directly. An allowance for expected losses on trade receivables is raised by applying a rate 
based on historic collection rates for overdue balances, which are reassessed each year, and adjusted specific debtors where management  
is aware of specific conditions which affect the likely recovery of outstanding balances. The loss allowance is the amount equal to the 
expected lifetime credit losses.

The allowance for expected losses of receivables is the difference between the asset’s carrying amount and the present value of estimated 
future cash flows, discounted at the original effective interest rate if the impact of discounting is considered material.

Significant accounting judgements, estimates and assumptions

Allowance for expected losses of receivables

The allowance for expected losses of receivables assessment requires a degree of estimation and judgement. Where receivables are 
outstanding beyond the normal trading terms, the recovery likelihood of these receivables is assessed and reviewed by management. 
Outstanding debts that are deemed to be uncollectable are written off when identified. Historical experience and information of the  
Group's client base are considered when determining the allowance for expected credit losses.

12  Contract assets

Current assets
Contract assets
Allowance for expected credit losses of contract assets
Ongoing insurance trail commission receivable
Loss allowance on trail commission receivable

Non-current assets
Ongoing insurance trail commission receivable
Loss allowance on trail commission receivable

2021
$’000

3,625 
(209)
9,630 
(120)

12,926 

22,096 
(257)

21,839 

2020
$’000

3,983 
(387)
11,273 
(139)

14,730 

25,976 
(303)

25,673 

Contract assets

Contract assets represents costs incurred and profit recognised on client assignments and services that are in progress and have not yet 
been invoiced at reporting date. Contract assets are valued at net realisable value after providing for any expected credit losses. Contract 
assets are recognised in the Statement of Financial Position and the movement recognised in the Statement of Profit or Loss and Other 
Comprehensive Income.

Ongoing insurance trail commission receivable

Contract assets have been raised to reflect the recognition of ongoing insurance trail commissions receivable across various commission 
arrangements. This reflects the upfront recognition of ongoing insurance commission income when a performance obligation has been 
met, e.g. a new customer is introduced to a product.

The amount of ongoing insurance trail commission revenue and the associated expenses paid to aligned advisers is dependent on 
assumptions about the term of the underlying insurance policies generating the commission. The Group has recognised the net present 
value of expected future risk insurance trail commission income. Included in the recognition of the income are assumptions around the 
remaining life of the product and the likely run off of products over time. Ongoing insurance trail commission income, present valued,  
is only recognised to the extent that it is highly probable and on the basis that it is not expected to reverse in future periods.

53

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Ageing of contract assets

As at 30 June, the ageing of the contract assets is as follows:

Current
1 to 3 months
3 to 6 months
Over 6 months

Movement and ageing of allowance for expected credit losses

At 30 June, the movement in provision for allowance of expected credit losses is as follows:

At 1 July 
Allowance for expected credit losses recognised in the year

At 30 June, the ageing of the allowance for expected credit losses is as follows:

Current
0 to 3 months
3 to 6 months
Over 6 months

2021
$’000

1,379 
901 
595 
750 

3,625 

2021
$’000

(387)
178 

(209)

2021
$’000

– 
19 
38 
152 

209 

2020
$’000

1,742 
1,040 
676 
525 

3,983 

2020
$’000

(171)
(216)

(387)

2020
$’000

– 
35 
70 
282 

387 

The maximum exposure to credit risk at reporting date is the carrying amount of each class of asset mentioned above. Refer to note 34 for 
more information on the risk management policy of the Group.

Movement in ongoing insurance trail commission receivable

$’000

–
24,590
20,728
(8,069)
37,249

6,537
(12,060)
31,726

Balance at 1 July 2019
Ongoing insurance trail commission receivable acquired
Amount recognised in revenue from contracts with customers
Receipt of ongoing insurance trail commission
Balance at 30 June 2020

Amount recognised in revenue from contracts with customers
Receipt of ongoing insurance trail commission
Balance at 30 June 2021

54

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Significant accounting judgements, estimates and assumptions

Allowance for expected credit losses

The recoverability of contract assets is assessed and reviewed by management on a regular basis. The allowance for expected credit losses  
of contract assets assessment requires a degree of estimation and judgement. The level of expected credit losses is assessed by considering 
the ageing of contract assets, historical billing and collection rates and specific knowledge of the individual customer’s financial position.

Ongoing insurance trail commissions

The key assumptions underlying the ongoing insurance trail commission asset include the remaining life of the product and the likely run off 
of products over time. It has been assumed that the insurance policies have a remaining life of 5 years and that 20% of policies are cancelled at 
the end of each year. These assumptions are subject to change depending on the actual experience of the insurance arrangements over time.

13  Loans and advances

Current assets
Loans and advances

2021
$’000

2020
$’000

236 

424

Included in above loans and advances is an amount receivable from Count Member Firm Pty Ltd of $197,000 (2020: $395,000).

14  Tax assets and liabilities

Current tax assets and liabilities

Current tax payable

Deferred tax assets

The balance comprises temporary differences attributable to:
Bonus provision
Employee liabilities (annual leave and long service leave)
Allowance for expected credit losses – trade receivables
Professional fees
Make good
Accruals
Contract liability – accrued trail commission expense
Tax losses
Right-of-use asset
Depreciation
Remediation provision
Other

Total deferred tax assets

Set-off of deferred tax liabilities pursuant to set-off provisions

Net deferred tax assets

2021
$’000

(1,403)

2021
$’000

45 
2,158 
100 
12 
51 
389 
8,902 
888 
608 
124 
77,958
151 

91,386

(90,362)

1,024 

2020
$’000

(1,278)

2020
$’000

– 
1,954 
199 
10 
51 
377 
10,392 
697 
525 
130 
58,516 
86 

72,937 

(72,937)

–

55

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Movements in deferred tax assets

At 1 July 2019
Charged to income tax expense
Charged directly to equity
Deferred tax balance on acquisition of subsidiary
Deferred tax balance on remediation provision
Decrease in tax losses

At 30 June 2020

At 1 July 2020
Charged to income tax expense
Deferred tax balance on acquisition of subsidiary
Increase in tax losses
Under provision in prior year

As at 30 June 2021

Deferred tax liabilities

The balance comprises temporary differences attributable to:
Work in progress
Prepaid expenses
Fair valued intangible assets
Accrued income
Contract asset – accrued trail commission income
Indemnity asset
Other

Total deferred tax liabilities

Set-off of deferred tax assets pursuant to set-off provisions

Net deferred tax liabilities

Movements in deferred tax liabilities

At 1 July 2019
Net deferred tax balance on acquisition of subsidiaries*
Deferred tax balance on indemnity asset
Charged to the income tax expense

At 30 June 2020

At 1 July 2020
Net deferred tax balance on acquisition of subsidiaries*
Charged to the income tax expense
Other adjustments

At 30 June 2021

* Includes business assets acquired by member firms.

56

$’000

3,013
4,178
438
6,861
58,500
(53)

72,937

72,937
18,251
14
191
(7)

91,386

2021
$’000

2020
$’000

1,025 
8 
1,970 
2 
9,405 
77,941
11 

90,362

(90,362)

–

Other
$’000

1,079
7,377
58,500
3,955

70,911

70,911
–
17,482
(1)

88,392

1,042 
19 
2,241 
171 
11,175 
58,500 
4 

73,152 

(72,937)

215

Total
$’000

2,463
8,613
58,500
3,576

73,152

73,152
21
17,190
(1)

90,362

Fair valued
intangible assets
$'000

1,384
1,236
–
(379)

2,241

2,241
21
(292)
–

1,970

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Significant accounting judgements, estimates and assumptions

Deferred taxes

The Group is subject to taxes in Australia. The application of tax law to the specific circumstances and transactions of the Consolidated entity 
requires the exercise of judgement by management. The tax treatments adopted by management in preparing the financial statements may 
be impacted by changes in legislation and interpretations or be subject to challenge by tax authorities.

Recognition of deferred tax assets on capital losses

CountPlus has recognised a deferred tax asset on tax capital losses. CountPlus plans to continue with the successful Owner, Driver – Partner 
model which is expected to result in transactions with core firms over the next two to three years. A consequence of these transactions is 
likely to create taxable capital gains. The envisaged structure of most of the transactions, being share sale transactions, are subject to pre-
defined financial hurdles being met by firms. Both the structure of the transactions and the potential increase in value in the firms are likely to 
give rise to taxable capital gains which the Group has concluded will result in the deferred tax assets being utilised in the foreseeable future.

15 

Indemnity asset

Current assets
Indemnity asset

Indemnity asset

2021
$’000

2020
$’000

259,810

195,000 

Included in the Statement of Financial Position of Count Financial is a provision for remediation amounting to $259,810,000. A corresponding 
indemnity asset has been recognised which represents an amount receivable pursuant to an indemnity deed granted by the Commonwealth 
Bank of Australia. The provision is for ongoing service fees charged to clients where no service was provided and for other advice issues.  
The provision relates to the period prior to the purchase of Count Financial by CountPlus.

The indemnity provided by Commonwealth Bank of Australia (CBA) relates directly to the remediation provision. The indemnity granted 
by CBA upon acquisition was $200,000,000. The indemnity increased to $210,000,000 at 30 June 2020 and subsequently increased to 
$300,000,000 at 30 July 2020. The indemnity at 30 June 2021 was $300,000,000. The indemnity is subject to renegotiation if some of the 
underlying assumptions behind the provision are reassessed. Refer to note 27 for further information on the provision for remediation.

Recoveries of remediation amounts are expected to be assessable for tax purposes. Note that remediation payments are expected to be 
deductible for tax purposes.

16  Assets of disposal groups classified as held for sale

In June 2021 the CountPlus Board of Directors approved the proposed sale of the Bentleys audit and corporate finance businesses. 
Consequently all assets related to the sale were classified as a disposal group. Measurement of the disposal group's assets did not result  
in any gain or loss. The sale does not result in a discontinued operation as CountPlus services audit clients across other subsidiaries.  
The remaining Bentleys business and related operations remain with CountPlus. 

The carrying amount of assets and liabilities in the disposal group are disclosed in the table below:

Goodwill
Acquired client relationship
Deferred tax liability
Property, plant and equipment

Total

$’000

1,826
937
(42)
5

2,726 

57

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

17  Property, plant and equipment

Reconciliations

Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Balance at 1 July 2019
Additions
Disposals
Transfers in / (out)
Depreciation expense

Balance at 30 June 2020
Additions
Additions through business combinations 
Disposals
Transfers in / (out)
Depreciation expense

Balance at 30 June 2021

At 30 June 2020
Cost
Accumulated depreciation

Net book value

At 30 June 2021
Cost
Accumulated depreciation

Net book value

Office 
equipment
$’000

Furniture, 
fixtures 
and fittings
$’000

Leasehold
improvements
$’000

Other  
property, 
plant and 
equipment
$’000

Motor  
vehicles
$’000

1,363
490
(20)
(200)
(485)

1,148
455
52
(12)
(15)
(433)

1,195

842
150
(25)
(4)
(195)

768
106
48
(21)
(20)
(195)

686

1,140
1,023
(4)
202
(295)

2,066
406
–
–
–
(407)

2,065

309
2
–
(230)
(30)

51
1
–
(4)
10
(33)

25

43
21
(9)
–
(10)

45
–
–
–
–
(10)

35

Office 
equipment
$’000

Furniture, 
fixtures  
and fittings
$’000

Leasehold 
improvements
$’000

Other  
property,  
plant and 
equipment
$’000

Motor  
vehicle
$’000

4,002
(2,854)

1,148

3,962
(2,767)

1,195

2,915
(2,147)

768

2,871
(2,185)

686

3,014
(948)

2,066

3,420
(1,355)

2,065

942
(891)

51

387
(362)

25

69
(24)

45

69
(34)

35

Total  
$’000

3,697
1,686
(58)
(232)
(1,015)

4,078
968
100
(37)
(25)
(1,078)

4,006

Total  
$’000

10,942
(6,864)

4,078

10,709
(6,703)

4,006

58

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Significant accounting policy

Property, plant and equipment

Property, plant and equipment is stated at historical cost less accumulated depreciation and any impairment loss. Historical cost includes 
expenditure that is directly attributable to the acquisition of the items.

Subsequent costs are included in the asset's carrying amount or recognised as a separate asset, as appropriate, only when it is probable that 
future economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. All other repairs 
and maintenance are charged to profit or loss during the reporting period in which they are incurred.

Depreciation is calculated using the straight-line method to allocate their cost, net of their residual values, over their estimated useful lives 
or, in the case of leasehold improvements and certain leased plant and equipment, the shorter lease term, as follows:

Furniture, fixtures and fittings 

Leasehold improvements 

 Î Office equipment 
 Î
 Î
 Î Make good 
 Î Motor vehicle 

4% – 20%

8% – 37%

over the estimated life of the asset or shorter of the lease term

over the estimated life of the lease

20% – 25%

The assets' residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period.

Gains and losses on disposals are determined by comparing proceeds with carrying amounts. These are included in profit or loss.

18  Right-of-use assets

The Group as a lessee

For any new contracts entered into on or after 1 July 2019, the Group considers whether a contract is, or contains a lease. A lease is defined 
as ‘a contract, or part of a contract, that conveys the right to use an asset (the underlying asset) for a period of time in exchange for 
consideration’.

To apply this definition the Group assesses whether the contract meets three key criteria, which include:

 Î

 Î

 Î

the contract contains an identified asset, which is either explicitly identified in the contract or implicitly specified by being identified at the 
time the asset is made available to the Group;

the Group has the right to obtain substantially all of the economic benefits from use of the identified asset throughout the period of use, 
considering its rights within the defined scope of the contract; and

the Group has the right to direct the use of the identified asset throughout the period of use. The Group assesses whether it has the right  
to direct ‘how and for what purpose’ the asset is used throughout the period of use.

Measurement and recognition of leases as a lessee

At lease commencement date, the Group recognises a right-of-use asset and a lease liability on the Statement of Financial Position.  
The right-of-use asset is measured at cost, which is made up of the initial measurement of the lease liability, any initial direct costs incurred 
by the Group, an estimate of any costs to dismantle and remove the asset at the end of the lease, and any lease payments made in advance 
of the lease commencement date (net of any incentives received).

The Group depreciates the right-of-use assets on a straight-line basis from the lease commencement date to the earlier of the end of the 
useful life of the right-of-use asset or the end of the lease term. The Group also assesses the right-of-use asset for impairment when such 
indicators exist.

At the commencement date, the Group measures the lease liability at the present value of the lease payments unpaid at that date, 
discounted using the interest rate implicit in the lease if that rate is readily available or the Group's incremental borrowing rate.

Lease payments included in the measurement of the lease liability are made up of fixed payments (including in substance fixed), variable 
payments based on an index or rate, amounts expected to be payable under a residual value guarantee and payments arising from options 
reasonably certain to be exercised.

Subsequent to initial measurement, the liability will be reduced for payments made and increased for interest. It is remeasured to reflect  
any reassessment or modification, or if there are changes in in-substance fixed payments.

When the lease liability is remeasured, the corresponding adjustment is reflected in the right-of-use asset, or profit or loss if the right-of-use 
asset is already reduced to zero.

The Group has elected to account for short term leases and leases of low-value assets using the practical expedients. Instead of recognising 
a right-of-use asset and lease liability, the payments in relation to these are recognised as an expense in profit or loss on a straight-line basis 
over the lease term.

59

COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Non-current assets
Premises – right-of-use
Less: Accumulated depreciation

Office equipment – right-of-use
Less: Accumulated depreciation

Others – right-of-use
Less: Accumulated depreciation

Balance at 30 June

Reconciliations

2021
$’000

24,345 
(11,516)

12,829 

709 
(441)

268 

15 
(9)

6 

2020
$’000

22,194 
(8,607)

13,587 

687 
(338)

349 

41 
(27)

14 

13,103 

13,950 

Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Right-of-use assets
$’000

–
11,152
5,749
(2)
(2,949)

13,950

13,950
2,208
(3,055)

13,103

Total
$’000

–
11,152
5,749
(2)
(2,949)

13,950

13,950
2,208
(3,055)

13,103

At 1 July 2019
Adoption of AASB16
Additions
Disposals
Depreciation expense

At 30 June 2020

At 1 July 2020
Additions
Depreciation expense

At 30 June 2021

60

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

19 

Intangible assets

Reconciliations

Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Acquired client 
relationship / 
Adviser networks
$’000

Goodwill
$’000

IT software
$’000

Brand
$’000

Other  
intangible  
assets
$’000

27,800
637
–
–
–

28,437
–
728
(1,826)
–
–

27,339

4,895
631
2,041
(5)
(1,275)

6,287
–
2,854
(937)
(120)
(1,164)

6,920

130
99
–
–
(43)

186
457
12
–
(27)
(110)

518

–
–
1,493
–
(45)

1,448
–
–
–
–
(60)

1,388

348
74
–
–
(39)

383
9
–
–
–
(43)

349

Total  
$’000

33,173
1,441
3,534
(5)
(1,402)

36,741
466
3,594
(2,763)
(147)
(1,377)

36,514

Acquired client 
relationship / 
Adviser networks
$’000

Goodwill
$’000

IT software
$’000

Brand
$’000

Other  
intangible  
assets
$’000

Total  
$’000

38,427
(9,990)

28,437

37,329
(9,990)

27,339

28,634
(22,347)

6,287

29,833
(22,913)

6,920

733
(547)

186

1,163
(645)

518

1,493
(45)

1,448

1,493
(105)

1,388

503
(120)

383

69,790
(33,049)

36,741

512
(163)

70,330
(33,816)

349

36,514

Balance at 1 July 2019
Additions
Additions through business combinations 
Disposals
Amortisation expense

Balance at 30 June 2020
Additions
Additions through business combinations 
Classified as held for sale
Disposals
Amortisation expense

Balance at 30 June 2021

At 30 June 2020
Cost
Accumulated amortisation and impairment

Net book value

At 30 June 2021
Cost
Accumulated amortisation and impairment

Net book value

Impairment tests for goodwill

Goodwill acquired through business combinations has been allocated to and is tested at the level of the respective cash generating units 
(CGUs), for impairment testing.

For the purpose of impairment testing, fourteen of the seventeen member firms listed in note 41, are considered as separate CGUs, operating 
largely independently from other businesses in the Group. All subsidiaries are separately identified in note 41.

The Group utilises a value in use calculation using cash flow projections from financial budgets approved by senior management covering 
a five-year period to assess the recoverable amount of the CGUs. The member firm budget for FY22 is used as the basis for the five year 
period; and year two to five is extrapolated at a 3% growth rate over the remainder of the five year budget period. A pre-tax discount rate 
has been applied to cash flow projections and cash flows beyond the five-year period have been extrapolated using a growth rate of 2.5%. 
This method is used to assess impairment for the individually significant CGUs. The same methodology of impairment testing is performed 
across all CGUs.

61

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

For the purpose of annual impairment testing, goodwill is allocated to the following cash-generating units:

Significant cash generating units
CountPlus One Pty Ltd
The MBA Partnership Pty Ltd*
Kidmans Partners Pty Ltd
Unite Advisory Pty Ltd
Bentleys (WA) Pty Ltd**
Crosby Dalwood Pty Ltd
Moggs Accounting + Advisory Pty Ltd (formerly Mogg Osborne Pty Ltd)
Remaining cash-generating units

2021
$’000

4,759 
5,639
4,245
3,502
– 
1,782
2,229
5,183

2020
$’000

4,759 
4,172 
4,245 
3,502 
1,826 
1,782 
1,629 
6,522 

27,339

28,437 

*  

  On 9 November 2020, The MBA Partnership acquired fellow subsidiary Specialised Business Solutions Pty Ltd from CountPlus Limited. 
Goodwill attributable to Specialised Business Solutions has been allocated to The MBA Partnership Pty Ltd for the purpose of  
impairment testing. 

**   Goodwill previously allocated to Bentleys has been transferred to the disposal group recognised in the Consolidated Statement  

of Financial Position. Refer to note 16 for further information.

Key assumptions used for value in use calculations

The calculation of value in use for the CGUs was most sensitive to the following assumptions:

 Î Revenue growth;
 Î Employment expense ratios;
 Î EBITA margin; and
 Î Discount rates.

Revenue growth is based on the budget for the next financial year as well as management assessment over the forecast period. Budget 
revenue for 2022 is based on management expectations and the average annual revenue growth thereafter is assumed to be maintained  
at 3% p.a. over the remaining forecast period for all CGUs.

Employment expense ratios are based on the budget for the next financial year and management assessment over the forecast period. 
Employment expense ratio shows the employment cost as a percentage of net revenue. This is assumed to be maintained between 59%  
and 68% over the forecast period.

Discount rates represent the current market assessment of the risks specific to the Group, considering the time value of money and specific 
risk of the underlying assets that have not been incorporated into the cash flow estimates. The discount rate is calculated using the weighted 
average cost of capital (WACC) and reflects management’s estimation of the time value of money and specific risk estimated for the Group. 
The WACC considers both debt and equity. The cost of equity is derived from the expected return on investment by the Group’s investors.  
It incorporates a beta factor to reflect the specific risk associated with the industries in which the Group operates. The cost of debt is based 
on the interest-bearing borrowings the Group is obliged to service.

It is assumed for the purpose of the analysis that the long term growth rate (terminal rate) will equate to the long term average growth rate 
of the national economy. Management estimate this to be 2.5% p.a. which is in line with the long term expected Australian inflation rate.  
The sensitivity analysis concluded that changing this rate to reflect possible lower growth projections would not materially impact the 
valuations of the individual CGUs.

62

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Impairment of goodwill

At 30 June 2021 management performed impairment testing (including the impact of COVID-19) for each cash generating unit (CGU)  
of CountPlus. Management calculated the recoverable amount of the CGUs in accordance with AASB 136 Impairment of Assets at  
30 June 2021 using a pre-tax discount rate of 18.57% (13.00% post tax) (30 June 2020: 18.57% (13.00% post tax)) . No impairment losses  
were identified at 30 June 2021. 

For the below CGUs where an indication of impairment existed, management calculated the recoverable amount of these CGUs in 
accordance with AASB 136 Impairment of Assets.

Key assumptions for this value in use calculation at 30 June 2021 were:
 Î Revenue growth of 3%;
 Î Employment expense ratio 59% – 68%; and
 Î The long term growth rate (terminal rate) was estimated to be 2.5% p.a.

The recoverable amount of the above CGUs was determined based on value-in-use calculations, consistent with the methods used  
in prior years.

Sensitivity to changes in assumptions

A cash-generating unit ('CGU') is the smallest group of assets that independently generates cash flow and whose cash flow is largely 
independent of the cash flows generated by other assets. The concept is used by the International Financial Reporting Standards  
in the determination of asset impairment.

Sensitivity has been tested for the following four CGUs based on management assessment that the assumptions in the value in use 
calculation for these CGUs were most sensitive to change.

For CountPlus One Pty Ltd: The recoverable amount as determined by the value in use calculation exceeds the carrying value  
by $1,088,000 or 20%.

Reasonably possible changes in assumptions may result in impairment as set out below:

 Î Other things being equal, if the company’s yearly revenue is 5% less than expected over the forecast period, an impairment  

of $869,000 would result.

 Î Other things being equal, if the pre-tax discount rate is increased from 18.57% to 20.00%, the recoverable amount would exceed  

the carrying amount by $550,000.

 Î

 Î

If the company’s employment cost margin (its single largest expense item) increases from 62% to 66% over the forecast period,  
an impairment of $498,000 would result.

If the long term average growth rate decreases from 2.5% to 1% p.a., the recoverable amount would exceed the carrying amount  
by $543,000.

For Crosby Dalwood Pty Ltd: The recoverable amount as determined by the value in use calculation exceeds the carrying value  
by $1,293,000 or 75%.

Reasonably possible changes in assumptions will not result in impairment except the following:

 Î Other things being equal, if the company’s yearly revenue is 5% less than expected over the forecast period, the recoverable amount  

would exceed the carrying amount by $238,000.

 Î Other things being equal, if the pre-tax discount rate is increased from 18.57% to 20.00%, the recoverable amount would exceed  

the carrying amount by $1,040,000.

 Î

 Î

If the company’s employment cost margin (its single largest expense item) increases from 64% to 68% over the forecast period,  
an impairment loss of $782,000 would result.

If the long term average growth rate decreases from 2.5% to 1% p.a., the recoverable amount would exceed the carrying amount  
by $1,035,000.

63

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

For Addvantage Financial Freedom Pty Ltd: The recoverable amount as determined by the value in use calculation exceeds the  
carrying value by $1,227,000 or 64%.

Reasonably possible changes in assumptions will not result in impairment except the following:

 Î Other things being equal, if the company’s yearly revenue is 5% less than expected over the forecast period, the recoverable amount  

would exceed the carrying amount by $107,000.

 Î Other things being equal, if the pre-tax discount rate is increased from 18.57% to 20.00%, the recoverable amount would exceed  

the carrying value by $1,011,000.

 Î

 Î

If the company’s employment cost margin (its single largest expense item) increases from 65% to 69% over the forecast period,  
the recoverable amount would exceed the carrying value by $338,000.

If the long term average growth rate decreases from 2.5% to 1% p.a., the recoverable amount would exceed the carrying value 
by $1,007,000.

For Unite Advisory Pty Ltd: The recoverable amount as determined by the value in use calculation exceeds the carrying value  
by $1,847,000 or 46%.

Reasonably possible changes in assumptions may result in impairment as set out below:

 Î Other things being equal, if the company’s yearly revenue is 5% less than expected over the forecast period, the recoverable amount  

would exceed the carrying value by $306,000.

 Î Other things being equal, if the pre-tax discount rate is increased from 18.57% to 20.00%, the recoverable amount would exceed the 

carrying value by $1,358,000.

 Î

 Î

If the company’s employment cost margin (its single largest expense item) increases from 62% to 66% over the forecast period, the 
recoverable amount would exceed the carrying value by $599,000.

If the long term average growth rate decreases from 2.5% to 1% p.a., the recoverable amount would exceed the carrying value by 
$1,347,000.

For all CGUs: Across all CGUs over the forecast period, other things being equal, if revenue is 10% lower than expectations, an impairment  
of $14,515,000 would result. Management believes that no other reasonable change in the key assumptions would cause the carrying  
value to materially exceed its recoverable amount.

Amortisation period of intangible assets other than Goodwill

The amortisation period for the intangible assets are as follows:

Acquired client relationships 

10 years

Adviser networks 

Brands   

Software  

15 years

25 years

1 – 5 years

The factors that are considered in determining the useful life of an intangible asset are:

 Î

 Î

 Î

 Î

the expected usage of the asset by the entity and whether the asset could be managed efficiently by another management team;

typical product life cycles for the asset and public information on estimates of useful lives of similar assets that are used in a similar way;

technical, technological, commercial or other types of obsolescence;

the stability of the industry in which the asset operates and changes in the market demand for the products or services output from  
the asset;

 Î expected actions by competitors or potential competitors;

 Î

 Î

 the level of maintenance expenditure required to obtain the expected future economic benefits from the asset and the entity’s ability  
and intention to reach such a level;

the period of control over the asset and legal or similar limits on the use of the asset, such as the expiry dates of related leases; and

 Î whether the useful life of the asset is dependent on the useful life of other assets of the entity.

64

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Significant accounting judgements, estimates and assumptions

Impairment of intangible assets

At each reporting date, the Group reviews the recoverable amount of its intangible assets to determine whether there is any indication  
that these assets may be impaired. If such an indication exists, the recoverable amount of the asset, assessed as the higher of its fair value 
less costs to sell and its value in use, is compared to its current carrying amount. Any excess of the asset’s carrying value over its recoverable 
amount is expensed in the Statement of Profit or Loss and Other Comprehensive Income.

The Group determines whether goodwill is impaired at least on an annual basis. This requires estimation of the recoverable amount  
of the CGU by determining the value in use of each individual CGU.

Acquired client relationships are tested for impairment whenever there is an indication that the intangible asset may be impaired.  
This assessment is made at least on an annual basis. The net carrying value is compared with the expected future benefits from the 
relationships for each cash generating unit. If the carrying value of the relationships is higher than the expected future benefits an 
impairment loss is recorded for the difference.

At each reporting date if an impairment indicator exists, the Group makes a formal estimate of the asset's recoverable amount.

Recoverable amount is the higher of an asset's fair value less costs to sell and its value in use. It is determined for an individual asset, unless 
the asset’s value in use cannot be estimated to be close to its fair value less costs to sell and it does not generate cash inflows that are largely 
independent of those from other assets or groups of assets, in which case, the recoverable amount is determined in aggregate for the cash 
generating unit to which the asset belongs.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset.

Non-financial assets, other than goodwill that suffer an impairment, are tested for possible reversal of the impairment whenever events  
or changes in circumstances indicate that the impairment may have reversed.

Goodwill

Goodwill acquired in a business combination is initially measured at cost of the business combination being the excess of the consideration 
transferred over the fair value of the entity’s identified assets acquired and liabilities assumed. If this consideration transferred is lower than 
the fair value of the net identified assets of the subsidiary acquired, the difference is recognised in the Statement of Profit or Loss and Other 
Comprehensive Income.

Goodwill on consolidation is initially recorded at the amount by which the purchase price for a business combination exceeds the fair 
value attributed to the interest in the net fair value of identifiable assets, liabilities and contingent liabilities acquired at date of acquisition. 
Goodwill on acquisitions of subsidiaries is included in intangible assets. Goodwill is tested annually for impairment, is allocated to cash 
generating units and carried at cost less accumulated impairment losses. Gains and losses on the disposal of an entity include the carrying 
amount of goodwill relating to the entity sold.

IT software

Costs incurred in developing products or systems and costs incurred in acquiring software and licenses that will contribute to future period 
financial benefits through revenue generation and / or cost reduction, are capitalised to software and systems. Costs capitalised include 
external direct costs of materials and service and direct payroll and payroll related costs of employees' time spent on the project.

Amortisation is calculated on a straight-line basis over periods generally ranging from 3 to 5 years. IT software is tested for impairment 
whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised 
in the Statement of Profit or Loss and Other Comprehensive Income for the amount by which the asset’s carrying amount exceeds its 
recoverable amount.

65

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021 

Acquired client relationships and Adviser networks

Acquired client relationships are intangible assets identified in the acquisition of businesses and represent that part of the purchase 
consideration that is attributable to and represented by the clients and customers with long term relationships with the business being 
acquired. These assets are capitalised at fair values at the date of acquisition. Acquired client relationships are amortised over their useful 
life and tested for impairment at least annually and whenever there is an indication that the carrying value of the intangible asset may 
be impaired. The useful life of these assets are 10 years and they are amortised and expensed using the straight-line method. This is in 
accordance with the expected pattern of future benefits based on the net cash flows expected from those relationships. The amortisation 
period and the amortisation method are reviewed at least annually as at 30 June to ensure the amortisation expense reflects the 
performance of the intangible asset.

Adviser networks are the intangible assets identified in the acquisition of Count Financial and represent that part of the purchase 
consideration that is attributable to and represented by the advisers with long term relationships with that business. These assets were 
capitalised at fair value at the date of the acquisition, amortised over their useful life and tested for impairment at least annually and 
whenever there is an indication that the carrying value of the intangible asset may be impaired. The useful life of these assets is 10 to 15 years 
and are amortised and expensed using the straight-line method. This is in accordance with the expected pattern of future benefits based  
on the net cash flows expected from those networks. The amortisation period and the amortisation method are reviewed at least annually 
as at 30 June to ensure that the amortisation expense reflects the performance of the intangible asset.

Brands

Brands are recognised at fair value at acquisition. Following initial recognition, they are carried at cost less any accumulated amortisation  
and accumulated impairment losses. They are amortised over 25 years on straight-line basis and assessed for impairment whenever events 
or changes in circumstances indicate that the carrying amount may not be recoverable.

This is in accordance with the expected pattern of future benefits based on the net cash flows expected from those assets. The amortisation 
period and the amortisation method are reviewed at least annually as at 30 June to ensure the amortisation expense reflects the performance 
of the intangible asset.

Other intangible assets

Other intangible assets acquired are recognised at cost at acquisition. Following initial recognition, they are carried at cost less any 
accumulated amortisation and accumulated impairment losses. These assets are amortised over the useful economic life and assessed for 
impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss 
is recognised in the Statement of Profit or Loss and Other Comprehensive Income for the amount by which the asset’s carrying amount 
exceeds its recoverable amount.

This is in accordance with the expected pattern of future benefits based on the net cash flows expected from those assets. The amortisation 
period and the amortisation method are reviewed at least annually as at 30 June to ensure the amortisation expense reflects the 
performance of the intangible asset.

20 

Investments in associates

Investments in associates are accounted for using the equity method of accounting. Information relating to associates are set out below:

Name

One Hood Sweeney Pty Ltd
Hunter Financial Planning Pty Ltd
OBM Financial Services Pty Ltd
Rundles CountPlus Pty Ltd
Rundles Financial Planning Pty Ltd
DMG Financial Holdings Pty Ltd

Principal place of business /  
Country of incorporation

Australia
Australia
Australia
Australia
Australia
Australia

Ownership interest

2021
%

32.36% 
40.00% 
40.00% 
40.00% 
20.00% 
30.00% 

2020
%

32.36% 
40.00% 
40.00% 
40.00% 
20.00% 
30.00% 

The percentage of ownership interest held is equivalent to the percentage of voting rights for all associates. All associates have the same 
year end as the parent entity (30 June).

There are no significant restrictions on the ability of associates to transfer funds in the form of cash dividends or to repay loans or advances 
to the consolidated entity.

66

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Summary of associates held during the year

One Hood Sweeney Pty Ltd

One Hood Sweeney is a South Australian professional services firm located across Adelaide, Whyalla and Kadina. It provides accounting, 
business advisory, financial planning, finance and technology services to its clients.

Hunter Financial Planning Pty Ltd

Hunter Financial is a financial planning specialist based in Newcastle. Hunter Financial offers a consultative approach to wealth management 
particularly in the area of wealth creation budgeting, insurance, estate planning and self-managed super funds (SMSF).

OBM Financial Services Pty Ltd

OBM Financial Services Pty Ltd is a professional services firm based in Ivanhoe, Victoria. It provides accounting and financial planning 
services to its clients. OBM is a Count Financial member firm.

Rundles CountPlus Pty Ltd

Rundles CountPlus is a professional services firm based in Melbourne, Victoria. It provides accounting and business advisory services  
to its clients.

Rundles Financial Planning Pty Ltd

Rundles Financial Planning is a professional services firm based in Melbourne, Victoria. It provides financial planning services to its clients.

DMG Financial Holdings Pty Ltd

DMG Financial Holdings is a professional services firm located in Sale and Yarram, Victoria. It provides accounting and business advisory 
services to its clients.

Material associates

2021

Summarised Consolidated Statement  
of Financial Position 
Current assets
Non-current assets
Current liabilities
Non-current liabilities

Net assets / equity

Summarised Consolidated Statement of Profit 
or Loss and Other Comprehensive Income
Revenue
Profit for the year
Total comprehensive income
Group share of profit for the year

2020

Summarised Consolidated Statement  
of Financial Position
Current assets
Non-current assets
Current liabilities
Non-current liabilities

Net assets / equity

Summarised Consolidated Statement of Profit 
or Loss and Other Comprehensive Income
Revenue
Profit for the year
Total comprehensive income
Group share of profit for the year

One Hood 
Sweeney
$'000

Hunter Financial 
Planning
$’000

OBM Financial 
Services
$’000

Rundles 
CountPlus
$’000

DMG Financial 
Holdings
$’000

5,310
8,702
(5,366)
(1,933)

6,713

21,789
3,683
3,683
1,192

641
8,133
(538)
(840)

7,396

3,065
637
637
255

1,093
1,494
(796)
(586)

1,205

4,507
831
831
332

1,766
4,791
(2,704)
–

3,853

4,804
780
780
312

1,095
5,800
(779)
(2,042)

4,074

7,432
1,176
1,176
353

One Hood 
Sweeney
$'000

Hunter Financial 
Planning
$’000

OBM Financial 
Services
$’000

Rundles 
CountPlus
$’000

DMG Financial 
Holdings
$’000

5,685
6,703
(4,668)
(1,970)

5,750

21,308
2,936
2,936
950

1,131
7,365
(842)
(187)

7,467

2,959
899
899
360

948
3,604
(733)
(591)

3,228

3,950
470
470
188

1,560
3,999
(2,884)
–

2,675

4,485
839
839
336

1,615
4,715
(875)
(1,212)

4,243

4,877
961
961
289

67

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Carrying amount of investments in associates

Reconciliation of carrying amount of investments in associates to summarised financial information for associates accounted for using the 
equity method:

2021
$’000

7,277 
1,192 
(744)
7,725 

2,742 
255 
(283)
2,714 

1,532 
(69)
332 
(40)
1,755 

2,228 
312 
(300)
2,240 

347 
54 
(64)
337 

3,503 
– 
353 
(391)
3,465 

2021
$’000

18,236
2,498

2020
$’000

6,896 
950 
(569)
7,277 

2,809 
360 
(427)
2,742 

1,344 
–
188 
– 
1,532 

2,140 
336 
(248)
2,228 

418 
56 
(127)
347 

– 
3,439 
289 
(225)
3,503 

2020
$’000

17,629
2,179

One Hood Sweeney Pty Ltd
Opening balance
Share in profit
Dividends
Carrying amount based on share in net assets of associate

Hunter Financial Planning Pty Ltd
Opening balance
Share in profit
Dividends
Carrying amount based on share in net assets of associate

OBM Financial Services Pty Ltd
Opening balance
Completion adjustment of acquisition of associate
Share in profit
Dividends
Carrying amount based on share in net assets of associate

Rundles CountPlus Pty Ltd
Opening balance
Share of profit
Dividends
Carrying amount based on share in net assets of associate

Rundles Financial Planning Pty Ltd
Opening balance
Share of profit
Dividends
Carrying amount based on share in net assets of associate

DMG Financial Holdings Pty Ltd
Opening balance
Acquisition of associate
Share of profit
Dividends
Carrying amount based on share in net assets of associate

Total carrying value of investments in associates as at 30 June
Total share of net profit of associates accounted for using the equity method

Contingent liabilities and capital commitments

The associates had no contingent liabilities or capital commitments as at 30 June 2021 or 30 June 2020.

68

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

21  Trade and other payables

Current liabilities
Trade payables
Other payables
Adviser payments
GST payable
Sundry payables and accrued expenses

Non-current liabilities
Other payables

Refer to note 34 for further information on financial instruments risk.

22  Contract liabilities

Current liabilities
Unearned revenue
Ongoing insurance trail commission

Non-current liabilities
Ongoing insurance trail commission

2021
$’000

1,291 
67 
8,111 
1,420 
3,312 

14,201 

2020
$’000

1,181 
11 
6,925 
1,546 
3,970 

13,633 

–

40

2021
$’000

1,328 
9,004 

10,332 

2020
$’000

2,441 
10,484 

12,925 

20,668 

24,158 

Contract liabilities have been raised to reflect the recognition of ongoing insurance commissions payable across various commission 
arrangements. This reflects the recognition of certain future trail commission expenses when a performance obligation has been met, e.g. a 
new customer is introduced to a product. The expense and contract liability is calculated based upon the estimated payout to aligned advisers.

Movement in unearned revenue

Balance at 1 July 2019
Payments received in advance
Additions through business combinations
Transfer to revenue – included in the opening balance
Transfer to revenue – other balances
Balance at 30 June 2020

Payments received in advance
Transfer to revenue – included in the opening balance
Transfer to revenue – other balances
Balance at 30 June 2021

$’000

916
4,268
20
(745)
(2,018)
2,441

2,041
(2,333)
(821)
1,328

69

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Movement in ongoing insurance trail commission liability

Balance at 1 July 2019
Ongoing insurance commission liability acquired
Amount recognised in revenue from contracts with customers
Payment of ongoing insurance trail commission
Balance at 30 June 2020

Amount recognised in revenue from contracts with customers
Payment of ongoing insurance trail commission
Balance at 30 June 2021

$’000

–
22,869
19,088
(7,315)
34,642

6,543
(11,513)
29,672

Significant accounting judgements, estimates and assumptions

Ongoing insurance trail commission

The key assumptions underlying the ongoing insurance trail commission liability are the remaining life of the insurance products, the likely 
run off of products over time and the adviser payout ratio.

It has been estimated that the insurance policies have a remaining life of five years and that 20% of policies are cancelled at the end of each 
year. These assumptions are subject to change depending on the actual experience of the insurance arrangements over time. 

In respect of the adviser payout ratio, it has been estimated that 93.5% (2020: 93%) of ongoing insurance trail commission is paid to aligned 
advisers. This is subject to change if Count Financial's adviser pricing changes or if the average payout ratio changes across the portfolio;  
this may occur given the tiered pricing model applicable to aligned advisers.

23 

Interest bearing loans and borrowings

Current liabilities
Bank loans – funding facility and other loans
Acquisition facility
Hire purchase

Non-current liabilities
Bank loans – funding facility and other loans

Refer to note 34 for further information on financial instruments risk.

Total facilities
Bank overdraft
Bilateral funding facility

Used at the reporting date
Bank overdraft
Bilateral funding facility

Unused at the reporting date
Bank overdraft
Bilateral funding facility

70

2021
$’000

717 
1,891 
2 

2,610 

1,718 

2021
$’000

5,000 
23,430 

28,430

1,141 
4,326 

5,467 

3,859 
19,079

22,938

2020
$’000

461 
2,891 
7 

3,359 

1,372 

2020
$’000

5,000 
23,332 

28,332 

1,024 
4,722 

5,746 

3,976 
18,610 

22,586 

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

The interest-bearing loans and borrowings balance are $4,328,000 (Non-current: $1,718,000 Current: $2,610,000) (2020: Non-current: 
$1,372,000 Current: $3,359,000) borrowings from Westpac Bank. There are currently four lines of credit with Westpac Bank.

CountPlus Limited has an overdraft facility with Westpac Bank, the limit is $5,000,000 (2020: $5,000,000). From this facility, bank guarantees  
on properties are offset against this balance.

CountPlus Limited has a revolving line of credit with Westpac Bank, the limit is currently $20,000,000 (2020: $20,000,000) and is charged with  
a variable rate. This five-year facility with Westpac started on 1 December 2017. The rate is determined with reference to the Bank Bill Swap  
Bid Rate (BBSY). Reference Rates are published in the Australian Financial Review plus a margin. A guarantee and charge as security for the 
facility is provided by CountPlus Limited.

Kidmans Partners Pty Ltd has a bank loan with Westpac Bank, the limit is $1,960,000 repayable over five years. In addition, there is a line  
fee on this facility. A guarantee and charge as security for the facility is provided by Kidmans Partners Pty Ltd.

The MBA Partnership Pty Ltd has a bank loan with Westpac Bank, the limit is $1,470,000 repayable over one year. In addition, there is a line  
fee on this facility. A guarantee and charge as security for the facility is provided by The MBA Partnership Pty Ltd.

Defaults and breaches

During the current and prior year, there were no defaults or breaches on any of the loans.

Significant accounting policy

Borrowings are initially recognised at fair value, net of transaction costs incurred. Borrowings are subsequently measured at amortised cost. 
Any difference between the proceeds (net of transaction costs) and the redemption amount is recognised in profit or loss over the period  
of the borrowings, using the effective interest method. Fees paid on the establishment of loan facilities are recognised as transaction costs  
of the loan to the extent that it is probable that some or all the facility will be drawn down. In this case, the fee is deferred until the draw 
down occurs. To the extent whereby there is no evidence that it is probable that some or all the facility will be drawn down, the fee is 
capitalised as a prepayment for liquidity services and amortised over the period of the facility to which it relates.

Changes in liabilities arising from financing activities

Long term borrowings
Short term borrowings
Hire purchase short term liabilities

Total liabilities from financing activities

2020
$’000

1,372
3,352
7

4,731

Non-cash changes
Reclassification to 
short term
$’000

Cash flow
$’000

Other changes
$’000

1,063
(1,461)
(5)

(403)

(717)
717
–

–

–
–
–

–

2021 
$’000

1,718
2,608
2

4,328

24  Lease liabilities

Lease liabilities are presented in the Statement of Financial Position as follows:

Current liabilities
Lease liabilities

Non-current liabilities
Lease liabilities

2021
$’000

2020
$’000

3,439 

3,321 

10,994 

12,041 

71

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

The Group has leases for office buildings and some office equipment. With the exception of short term leases and leases of low-value 
underlying assets, each lease is reflected on the Statement of Financial Position as a right-of-use asset and a lease liability. Variable lease 
payments which do not depend on an index or a rate (such as lease payments based on a percentage of Group sales) are excluded from  
the initial measurement of the lease liability and asset. The Group classifies its right-of-use assets in a consistent manner to its property,  
plant and equipment (see note 17).

Each lease generally imposes a restriction that, unless there is a contractual right for the Group to sublet the asset to another party, the 
right-of-use asset can only be used by the Group. Leases are either non-cancellable or may only be cancelled by incurring a substantive 
termination fee. For leases over office buildings the Group must keep those properties in a good state of repair and return the properties  
in their original condition at the end of the lease.

At 30 June 2021, 39 right-of-use assets were leased. The average lease term for premises is nine years, office equipment is five years  
and others is four years. The average lease term includes option periods which management are reasonably certain will be exercised.  
At 30 June 2021, the average remaining lease term for premises was four years, office equipment was five years and others was four years.

The lease liabilities are secured by the related underlying assets. 

Lease payments not recognised as a liability

The Group has elected not to recognise a lease liability for short term leases (leases with an expected term of 12 months or less) or for leases 
of low value assets. Payments made under such leases are expensed on a straight-line basis. In addition, certain variable lease payments are 
not permitted to be recognised as lease liabilities and are expensed as incurred.

At 30 June 2021 the Group was not committed to short term leases.

Variable lease payments expensed on the basis that they are not recognised as a lease liability include rentals based on revenue from the 
use of the underlying asset and excess use charges on office equipment. Variable payment terms are used for a variety of reasons, including 
minimising costs for IT equipment with infrequent use. Variable lease payments are expensed in the period they are incurred.

Total cash outflow for leases for the year ended 30 June 2021 was $3,702,000 (2020: $3,640,000).

Amounts relating to leases recognised for the reporting period

The following amounts are recognised in Statement of Profit or Loss and Other Comprehensive Income:

Depreciation charge for the right-of-use assets by class of asset
Premises
Office equipment

Others

Total depreciation charge

Interest expense on lease liabilities (included in operating cost)

Total expense related to leases

The following amounts are recognised in the Statement of Cash Flows:

Cash outflow for leases (AASB 16) – financing activity
Principal

Cash outflow for leases (AASB 16) – operating activity
Interest

Total cash outflows

72

2021
$’000

2,919 
128 

8 

3,055 

697 

3,752 

2021
$’000

3,005 

3,005 

697

3,702 

2020
$’000

2,791 
144 

14 

2,949 

716 

3,665 

2020
$’000

2,924 

2,924 

716

3,640 

COUNTPLUS ANNUAL REPORT 2021 
Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

25  Other liabilities

Current liabilities

Deferred cash consideration for acquisition of business combination, business assets and 
investment in associates

Other current liabilities

Non-current liabilities

Deferred cash consideration for acquisition of business combination, business assets and 
investment in associates

Lease make good liabilities

Movements in deferred consideration

Current
At 1 July 2020
Arising during the year
Payments made during the year
Fair value gain on deferred consideration
Transfer from non-current deferred consideration

Total current

Non-current
At 1 July 2020
Arising during the year

Transfer to current deferred consideration

Total non-current

Total

2021
$’000

1,063 

53 

1,116 

203 

567 

770 

2020
$’000

877 

48 

925 

108 

494 

602 

$’000

877
910
(464)
(368)
108

1,063

108
203

(108)

203

1,266

Significant accounting judgements, estimates and assumptions

Deferred consideration

Some acquisitions involve the payment of deferred consideration to vendors. This consideration is determined based on a multiple of actual 
earnings over a fixed period and is dependent on revenue or client retention. Consideration payable to the vendors in relation to acquisitions 
is recognised at fair value based on expected financial performance over the applicable future financial years. The component of deferred 
consideration not expected to be settled within 12 months after the end of the reporting period is measured as the present value of expected 
future payments to be made in respect of this deferred consideration, using a risk adjusted discount rate.

73

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

26 

 Provisions

Current liabilities
Employee benefits – annual leave
Employee benefits – long service leave
Employee benefits – sick leave
Bonus provision
Other

Non-current provisions
Employee benefits – long service leave

2021
$’000

3,323 
2,895 
38 
518
23 

6,797 

966 

2020
$’000

2,788 
2,715 
– 
495 
4 

6,002 

1,010 

Significant accounting judgements, estimates and assumptions

Provisions

Provisions are recognised when the economic entity has a legal, equitable or constructive obligation to make a future sacrifice of economic 
benefits to other entities as a result of past transactions or other past events. It is probable that a future sacrifice of economic benefits will  
be required, and a reliable estimate can be made of the amount of the obligation.

Employee benefits

Further disclosures relating to Key Management Personnel are set out in the remuneration report which starts on page 20 of the  
Directors’ Report.

Short term obligations

Liabilities for wages and salaries, including non-monetary benefits, annual leave and long service leave expected to be settled within  
12 months after the end of the period in which the employees render the related service, are recognised in respect of employees' services 
up to the end of the reporting period and are measured at the amounts expected to be paid when the liabilities are settled. All short term 
employee benefit obligations are presented as payables and as provisions.

Long term obligations

The liability for long service leave not expected to be settled wholly within 12 months after the end of the period in which the employees 
render the related service, is recognised in the provision for employee benefits and measured as the present value of expected future 
payments to be made in respect of services provided by employees up to the end of the reporting period using the projected unit credit 
method. Consideration is given to expected future wage and salary levels, experience of employee departures and periods of service. 
Expected future payments are discounted using market yields at the end of the reporting period of high-quality corporate bonds with terms 
and currencies that match, as closely as possible, the estimated future cash outflows. Remeasurements as a result of experience, adjustments 
and changes in actuarial assumptions are recognised in the Statement of Profit or Loss and Other Comprehensive Income.

The obligations are presented as current liabilities in the Statement of Financial Position if the entity does not have an unconditional right  
to defer settlement for at least twelve months after the reporting period, regardless of when the actual settlement is expected to occur.

27  Remediation provision 

Current liabilities
Remediation provision – ongoing service fees – Count Financial
Remediation provision – other advice issues – Count Financial
Remediation provision – Total Financial Solutions Australia

74

2021
$’000

258,082
1,728
17 

259,827

2020
$’000

195,000 
– 
30 

195,030 

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Remediation provision – Count Financial

The Count Financial remediation provision represents the estimated cost of remediation of current and former clients in respect of advice 
issues, including ongoing service fees charged where no service was provided. The advice issues occurred prior to the acquisition of Count 
Financial by CountPlus on 1 October 2019. Refer to note 15 for disclosure on the corresponding indemnity asset. The provision includes the 
following elements:

Ongoing service fees – cost of remediation of clients
Ongoing service fees – interest on amounts payable to clients
Other advice issues

2021
$’000

129,040 
129,042 
1,728

259,810

2020
$’000

109,200 
85,800 
– 

195,000 

Ongoing service fees

The following key assumptions have been reflected in the remediation provision:

 Î Value of ongoing service fees charged  
 Î Number of years in which issues occurred 
 Î Refund rate 
 Î
 Î Value below which refunds will be made without investigation 

Interest calculation methodology 

$451,575,000

11 years

24%

RBA cash rate plus 6% compounded monthly

$2,000 (excluding interest)

A change in each of the key assumptions above may impact the value of the remediation provision. We set out below an estimate of the 
impact of a change in three of the key assumption on the value of the provision. Note that the impact of the movements in the assumptions 
(as set out below) are independent of each other.

Key assumption

Value of ongoing service fees charged

Number of years in which issues occurred

Refund rate

Movement

+$10,000,000

-$10,000,000

+1 year

-1 year

+1%

-1%

Impact on provision
$'000

5,716

(5,716)

38,729

(34,261)

8,043

(8,043)

Remediation settlements will not be known until individual cases have been reviewed and compensation offers accepted. Differences  
in amounts paid to the amount of provision recorded at 30 June 2021 will be recorded as profit or loss in future periods.

Remediation payments are expected to be deductible for tax purposes. If a remediation settlement is tax deductible, CountPlus will  
receive the net amount from the CBA. Similarly, if the reimbursement is deemed to be assessable, the CBA will remit the grossed up  
amount to CountPlus.

Other advice issues

‘Other advice issues’ presented above relate to additional items covered under the CBA indemnity deed including remediation due  
to specifically identified clients, deceased estates, clients of specific financial advisers and in respect of litigation matters. While these  
items formed part of the indemnity provided by CBA to Count Financial at 30 June 2020, they were unable to be estimated at that date.

Since 1 July 2020, resolution of these items has been prioritised, and at 30 June 2021, future expected payments are able to be estimated.

75

COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Movement in remediation provision – Count Financial

Provision at 1 July 2019
Additional provisions
Amounts utilised during the year
Provision at 30 June 2020

Additional provisions
Amounts utilised during the year
Provision at 30 June 2021

$’000

–
195,000
–
195,000

69,772
(4,962)
259,810

Significant accounting judgements, estimates and assumptions

Remediation provision

The key accounting judgements and estimates used in calculating the remediation provision include the value of ongoing service fees 
charged, the number of years in which issues have occurred, the refund rate, the interest calculation methodology, the length of time 
taken to make the refund and the value below which fee refunds will be made without investigation. The key assumptions reflected in the 
remediation provision are subject to a high degree of uncertainty. The key assumptions will become clearer over time as the remediation 
program obtains greater insight into the actual quantum of the issues identified.

The value of ongoing service fees charged has been estimated using Count Financial’s books and records and the books and records of 
third-party product providers where relevant; the population of impacted customers is subject to some uncertainty and is yet to be finalised.

The refund rate has been estimated by reference to testing conducted on a small sample of client cases. The refund rate is subject to change 
as actual refund rate data (incurred by Count Financial) becomes available.

The interest calculation methodology that has been applied is based on a rate equivalent to the RBA cash rate plus 6% compounded 
monthly. This methodology is subject to change.

Some customers may be remediated without investigation where the combined value of the refund and the interest is below a certain 
amount, however this is dependent on the availability of underlying customer records. This is subject to change.

28  Contributed equity

Ordinary shares – fully paid

Treasury shares – Issued capital held by loan 
funded share plan

Ordinary shares

2021
Shares

114,222,559

(2,612,310)

2020
Shares

114,222,559

(2,679,657)

2021
$’000

126,566

(3,413)

2020
$’000

126,566

(3,501)

111,610,249

111,542,902

123,153 

123,065 

Ordinary shares entitle the holder to participate in dividends and the proceeds on the winding up of the Group in proportion to the number 
of and amounts paid on the shares held. The fully paid ordinary shares have no par value and the Group does not have a limited amount of 
authorised capital.

On a show of hands every member present at a meeting in person or by proxy shall have one vote and upon a poll each share shall have  
one vote.

Employee share scheme

The Group has a long term incentive, under which performance rights are awarded to Key Management Personnel.

Share buy-back

There is no current on-market share buy-back.

76

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Capital risk management

When managing capital, the Board's objective is to ensure the Group continues as a going concern as well as to maintain optimal returns 
to shareholders and benefits for other stakeholders. Management monitors the capital structure to ensure that the Group is positioned to 
take advantage of favourable costs of capital or higher expected returns on assets. The Group currently has a facility of $20,000,000, with the 
Westpac Bank, which has been drawn down by $1,891,000 as at 30 June 2021. The Group has an overdraft facility of $5,000,000 which was 
drawn down by lease guarantees of $1,024,000 at 30 June 2021. In addition, there are two bank loans in member firms totalling $3,430,000 
which have been drawn down by $2,435,000. Future acquisitions and investments will be funded from existing and future cash flows as well 
as funds received under the Group’s Owner, Driver – Partner model.

In the long term, the Group expects to maintain a dividend payout ratio of between 60% and 90% of maintainable net profit after tax 
and minority interests, subject to market conditions and Group performance. The Group is not subject to any externally imposed capital 
requirements.

Significant accounting policy

Ordinary shares are classified as equity.

Incremental costs directly attributable to the issue of new shares are shown in equity as a deduction, net of tax, from the proceeds.

Incremental costs directly attributable to the issue of new shares for the acquisition of a business are not included in the cost of the 
acquisition as part of the purchase consideration.

29  Reserves

Acquisition reserve
Share-based payments reserve
Foreign currency reserve

Movements in reserves

2021
$’000

(48,548)
814 
(33)

(47,767)

Movements in each class of reserve during the current and previous financial year are set out below:

Balance at 1 July 2019
Foreign currency translation
Transfer to accumulated losses
Transfer of loan funded share plan
Share based payments for long term incentive plan

Balance at 30 June 2020
Foreign currency translation
Transfer to accumulated losses
Transfer of loan funded share plan
Share based payments for long term incentive plan

Balance at 30 June 2021

Share based 
payment reserve
$’000

Acquisition 
reserve
$’000

Foreign Currency 
Reserve
$’000

1,486
–
(580)
(376)
115

645
–
23
(41)
187

814

(48,548)
–
–
–
–

(48,548)
–
–
–
–

(48,548)

–
(10)
–
–
–

(10)
(23)
–
–
–

(33)

2020
$’000

(48,548)
645 
(10)

(47,913)

Total
$’000

(47,062)
(10)
(580)
(376)
115

(47,913)
(23)
23
(41)
187

(47,767)

77

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Nature and purpose of reserves

Share based payment reserve

In addition, the reserve is used to recognise the value of equity benefits provided to the Chief Executive Officer and other Key Management 
Personnel as part of their remuneration for the long term incentive plan. For further details see the remuneration report on pages 20 to 29.

Acquisition reserve

The acquisition reserve arises on the acquisition of the non-controlling interests of subsidiaries. On 1 July 2010, the Group’s interests  
in 15 associates were consolidated with the non-controlling interest being measured as the present ownership’s proportionate share  
of identifiable net assets. The acquisition of these non-controlling interests as part of the public listing was not a business combination  
but was an equity transaction between owners. Accordingly, in 2011, the difference between the consideration paid and fair value  
of the identifiable net assets of the non-controlling interests has been accounted for in the acquisition reserve.

30  Accumulated losses

Accumulated losses at the beginning of the financial year
Adjustment for change in accounting policy – AASB 16 Leases

Accumulated losses at the beginning of the financial year – restated
Profit after income tax expense for the year
Dividends paid (note 32)
Transfers in

Accumulated losses at the end of the financial year

31  Non-controlling interest

Reconciliation of non-controlling interest in controlled entities

Opening balance
Acquisitions
Purchase of shares from non-controlling interest holder
Disposal of shares to non-controlling interest holder
Share of net profit for the period
Dividends paid by subsidiaries to non-controlling interests

Closing Balance

2021
$’000

(6,435)
– 

(6,435)
4,938 
(2,789)
69 

(4,217)

2021
$’000

9,395 
487
(358)
745 
2,146 
(1,762)

10,653 

2020
$’000

(19,412)
(1,075)

(20,487)
15,861 
(2,506)
697 

(6,435)

2020
$’000

6,232 
2,308 
(183)
240 
1,587 
(789)

9,395 

78

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

The MBA Partnership Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
Disposals
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

Specialised Business Solutions Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

Kidmans Partners Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

AdviceCo. Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

Mogg Osborne Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

Count Financial Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest at 30 June

Bentleys Advisory (WA) Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest

Twomeys Pty Ltd
The proportion of ownership interests (and voting rights) held by non-controlling interest
Opening non-controlling interest at 1 July
Additions
The profit allocated to non-controlling interest for the period
Dividends paid
Closing non-controlling interest

Total non-controlling interest at 30 June

2021
$’000

31.89%
2,144
487
(358)
734
(515)
2,492

38.72%
807
44
(170)
681

35.85%
1,278
10
196
(192)
1,292

40.00%
1,450
154
404
(296)
1,712

35.00%
1,188
319
(224)
1,283

15.00%
2,528
–
110
(215)
2,423

5.00% 
– 
164 
3 
(6)
161 

40.00% 
– 
417 
336 
(144)
609 

10,653 

2020
$’000

37.97%
2,098
–
(183)
611
(382)
2,144

38.72%
763
44
–
807

35.62%
1,066
139
226
(153)
1,278

35.00%
1,265
101
226
(142)
1,450

35.00%
1,040
260
(112)
1,188

15.00%
–
2,308
220
–
2,528

– 
– 
– 
– 
– 
– 

– 
– 
– 
– 
– 
– 

9,395

79

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

The following information is provided for non-controlling interests that are material to the consolidated entity. Figures are as per the 
subsidiaries' financial statements:

2021
$’000

15,112
6,687
11,710
1,469

307,492
293,138
14,785
1,091

11,661
5,173
7,273
548

6,092
1,415
4,585
1,062

7,210
2,791
5,044
909

10,231
6,033
7,805
197

4,016
1,742
5,170
873

2020
$’000

12,499
5,116
10,397
1,187

256,848
242,150
14,865
1,787

9,906
3,446
7,498
714

5,709
1,297
4,184
677

6,425
2,379
4,386
745

9,072
5,065
7,274
153

3,695
1,947
4,614
645

The MBA Partnership Pty Ltd
Assets
Liabilities
Revenue
Net Profit

Count Financial Ltd
Assets
Liabilities
Revenue
Net Profit

Kidmans Partners Pty Ltd
Assets
Liabilities
Revenue
Net Profit

AdviceCo. Pty Ltd
Assets
Liabilities
Revenue
Net Profit

Mogg Osborne Pty Ltd
Assets
Liabilities
Revenue
Net Profit

Bentleys (WA) Pty Ltd
Assets
Liabilities
Revenue
Net Profit

Twomeys Pty Ltd
Assets
Liabilities
Revenue
Net Profit

80

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

32  Dividends

Dividends

Dividends paid during the financial year were as follows:

Dividends paid during the year

Interim dividend fully franked based on tax paid @ 30%, ordinary dividend paid for the  
year ended

Full year dividend fully franked based on tax paid @ 30%, ordinary dividend paid for the  
year ended 

Dividends proposed and recognised as liability

Final dividend fully franked based on tax paid @ 30%, ordinary dividend for the year ended

2021
$’000

– 

1,395 

1,394 

– 

– 

2020
$’000

– 

1,111 

1,395 

– 

– 

Total dividends paid or provided for during the year

2,789 

2,506 

Franking credits

Franking credits available for subsequent financial years based on a tax rate of 30%

2021
$’000

7,893 

2020
$’000

7,006 

The above amounts represent the balance of the franking account as at the end of the financial year, adjusted for:

 Î
 Î
 Î

franking credits that will arise from the payment of the amount of the provision for income tax at the reporting date

franking debits that will arise from the payment of dividends recognised as a liability at the reporting date

franking credits that will arise from the receipt of dividends recognised as receivables at the reporting date

33  Financial assets and liabilities

Note 2 provides a description of each category of financial assets and financial liabilities and the related accounting policies. The carrying 
amounts of financial assets and financial liabilities in each category are as follows:

30 June 2021

Financial assets
Cash and cash equivalents
Trade and other receivables
Loans and advances

Total financial assets

30 June 2021

Financial liabilities
Trade and other payables
Interest bearing loans and borrowings
Lease liabilities
Other liabilities

Total financial liabilities

Note

Amortised cost
$’000

10
11
13

Note

21
23
24
25

26,239
8,745
236

35,220

Other liabilities
(amortised cost)
$’000

1,291
4,328
14,433
1,886

21,938

Total
$’000

26,239
8,745
236

35,220

Total
$’000

1,291
4,328
14,433
1,886

21,938

81

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

30 June 2020

Financial assets
Cash and cash equivalents
Trade and other receivables
Loans and advances

Total financial assets

30 June 2020

Financial liabilities
Trade and other payables
Interest bearing loans and borrowings
Lease liabilities
Other liabilities

Total financial liabilities

Note

Amortised cost
$’000

10
11
13

Note

21
23
24
25

25,842
9,075
424

35,341

Other liabilities
(amortised cost)
$’000

1,181
4,731
15,362
1,033

22,307

Total
$’000

25,842
9,075
424

35,341

Total
$’000

1,181
4,731
15,362
1,033

22,307

The carrying amount of the following financial assets and liabilities is considered a reasonable approximation of fair value:

 Î
 Î
 Î

trade and other receivables;

cash and cash equivalents;

loans and advances;

34  Financial instruments risk 

Financial risk management objectives

trade and other payables;

 Î
 Î other liabilities; and
 Î

interest bearing borrowings.

The Group's principal financial assets and liabilities, which arise directly from its operations, comprise of cash and cash equivalents, trade  
and other receivables, interest bearing loans, borrowing, trade and other payables.

The Group's activities expose it to a variety of financial risks: market risk (including interest rate risk), credit risk and liquidity risk. The Group's 
overall risk management program focuses on the unpredictability of financial markets and seeks to minimise potential adverse effects on 
the financial performance of the Group. The Group uses different methods to measure different types of risk to which it is exposed. These 
methods include sensitivity analysis in the case of interest rate and ageing analysis for credit risk.

Risk management is carried out by senior finance executives ('Finance') under policies approved by the Board of Directors ('the Board'). 
These policies include identification and analysis of the risk exposure of the Group and appropriate procedures, controls and risk limits. 
Finance identifies and evaluates financial risks within the Group's operating units. Finance reports to the Board on a monthly basis.

Market risk

Price risk

The Group is not exposed to any significant price risk.

Interest rate risk

The Group's main interest rate risk arises from long term borrowings. Borrowings obtained at variable rates expose the Group to interest  
rate risk. Borrowings obtained at fixed rates expose the Group to fair value interest rate risk.

At 30 June 2021, the Group had total bank loans outstanding of $4,326,000 (2020: $4,722,000). The Group also had an overdraft facility of 
$5,000,000 which had been drawn down by lease guarantees of $1,141,000. The effect on profit as a result of changes in interest rate with  
all other variables remaining constant would be as follows: 

Change in profit

+1% (100 basis points)
-1% (100 basis points)

82

2021
$’000

(168)
168

2020
$’000

(191)
191

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Credit risk

The Group is exposed to credit risk from its operating activities (primarily cash and cash equivalents and trade and other receivables).

The Group trades only with creditworthy third parties, and as such collateral is not requested nor is it the Group's policy to securitise its trade 
and other receivables. There are no significant concentrations of credit risk within the Group and financial instruments are spread amongst 
several counterparties to spread the risk of default of counterparties.

The Group's exposure to credit risk arises from potential default of the counterparty, with a maximum exposure equal to the carrying amount 
of these instruments, as indicated in the consolidated statement of financial position. The maximum credit risk exposure does not consider 
the value of any collateral or other security held, in the event other entities / parties fail to perform their obligations under the financial 
instruments in question. In addition, receivable balances are monitored on an ongoing basis. The Group observes its provision policy.

Liquidity risk

Vigilant liquidity risk management requires the Group to maintain sufficient liquid assets (mainly cash and cash equivalents) and available 
borrowing facilities to be able to pay debts as and when they become due and payable.

The Group manages liquidity risk by maintaining adequate cash reserves and available borrowing facilities by continuously monitoring 
actual and forecast cash flows and matching the maturity profiles of financial assets and liabilities.

As at 30 June 2021, the Group’s non-derivative financial liabilities have contractual maturities (including interest payments where applicable) 
as summarised below:

30 June 2021

Trade and other payables
Interest bearing loans and borrowings
Lease liabilities
Other liabilities

Current within  
6 months
$’000

6 to 12 months
$’000

Non-current  
1 to 5 years
$’000

later than 5 years
$’000

1,291
382
1,861
771

4,305

–
380
1,642
115

2,137

–
3,853
10,082
764

14,699

–
47
2,928
235

3,210

This compares to the maturity of the Group’s non-derivative financial liabilities in the previous reporting period as follows:

30 June 2020

Trade and other payables
Interest bearing loans and borrowings
Lease liabilities
Other liabilities

Financing arrangements

Unused borrowing facilities at the reporting date:

Bank overdraft
Bilateral funding facility

Current within  
6 months
$’000

6 to 12 months
$’000

Non-current  
1 to 5 years
$’000

later than 5 years
$’000

1,181
321
1,798
680

3,980

–
314
1,591
244

2,149

–
4,205
10,383
371

14,959

2021
$’000

3,859 
19,079

22,938

–
326
4,139
232

4,697

2020
$’000

3,976 
18,610 

22,586 

The bank overdraft facilities may be drawn at any time and may be terminated by the bank without notice. Subject to the continuance  
of satisfactory credit ratings, the bank loan facilities may be drawn at any time. For further details on bank loan facilities see note 23.

Fair value of financial instruments

Unless otherwise stated, the carrying amounts of financial instruments reflect their fair value.

83

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

35  Fair value measurement

The carrying amounts of cash and cash equivalents, trade and other receivables, trade and other payables, loans, advances and other 
receivables and interest-bearing borrowings approximate their fair value.

The fair value of financial assets and financial liabilities must be estimated for recognition and measurement or for disclosure purposes.

Fair value hierarchy

The following tables detail the Group's assets and liabilities, measured or disclosed at fair value, using a three level hierarchy, based on the 
lowest level of input that is significant to the entire fair value measurement, being:

Quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can access at the measurement date.

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

Unobservable inputs for the asset or liability.

Level 1 

Level 2 

Level 3 

2021

Financial liabilities
Contingent cash consideration

Total liabilities

2020

Financial liabilities
Contingent cash consideration

Total liabilities

Level 1
$'000

Level 2
$'000

Level 3
$'000

Total
$'000

–

–

–

–

(1,266)

(1,266)

(1,266)

(1,266)

Level 1
$'000

Level 2
$'000

Level 3
$'000

–

–

–

–

(985)

(985)

Total
$'000

(985)

(985)

$’000

(985)
355
(1,100)
464

(1,266)

Balance at beginning of year
Gain on deferred consideration in profit or loss
Additions to deferred cash & equity consideration for acquisitions of assets, subsidiaries & associates during the year
Cash paid for settlement of deferred cash consideration

Balance at end of year

The fair value of the financial assets and liabilities represents the price that would be received to sell an asset or paid to transfer a liability  
in an orderly transaction between market participants at the measurement date. The following methods and assumptions were used  
to estimate the fair values.

Fair value of other investments held at fair value through profit and loss is determined based on observable market transactions.  
Observable market transactions considered are those transactions which occurred on 30 June 2021, excluding new issue of shares.  
The fair value is calculated by multiplying the total number of shares outstanding by the market price.

Fair value of contingent cash consideration is derived from management expectations of the performance of the acquired businesses  
and assets.

Fair value of deferred equity consideration is derived from management expectations of the performance of the acquired businesses  
and assets.

There were no transfers between levels during the financial year.

The maximum potential payment for deferred consideration is $1,266,000 (2020: $985,000).

Management believes no reasonable change in any other key assumptions would have a material impact on the fair value of the other 
investments and deferred consideration.

84

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

36  Remuneration of auditors

During the financial year the following fees were paid or payable for services provided by Grant Thornton, the auditor of the Group:

2021
$

2020
$

371,000 

431,000 

– 
5,000 

5,000 

376,000 

6,535 
251,222 

257,757 

688,757 

Audit services – Grant Thornton
Audit or review of the financial statements

Other services – Grant Thornton
Taxation services including tax due diligence
Other advisory services*

Total other services – Grant Thornton

Total remuneration of Grant Thornton

* Other advisory services comprises of transaction advisory and IT systems integration.

37  Contingent assets

The Group has no contingent assets as at 30 June 2021 (2020: nil).

38  Contingent liabilities 

Class action lawsuit

Class action proceedings have been filed in the Federal Count of Australia against Count Financial Limited, a subsidiary of the Company.  
The proceedings seek financial compensation and relate to:

 Î

 Î

commissions paid to Count Financial Limited and its authorised representatives (financial advisers) in respect of financial products 
(including insurance); and

certain obligations of Count Financial Limited and its financial advisers including to act in the best interests of clients.

The class action relates to the period from 21 August 2014 to 21 August 2020.

CountPlus Limited acquired Count Financial Limited from the Commonwealth Bank of Australia (CBA) on 1 October 2019. CBA has provided 
an indemnity to CountPlus Limited in relation to certain conduct that occurred prior to and after the acquisition of Count Financial Limited 
by CountPlus Limited for an amount of $300M.

A reliable estimate of the expected future inflows and / or outflows related to the class action cannot be formed at this stage.

Claim against Total Financial Solutions Australia

A claim has been raised by a former client of Total Financial Solutions Australia Limited (TFSA) and McQueen Financial Group Pty Ltd 
(McQueen) (a former Corporate Authorised Representative of TFSA and current Corporate Authorised Representative of Count Financial Ltd) 
in relation to the denial of a Total and Permanent Disability (TPD) benefit in relation to their Westpac life insurance policy.

A reliable estimate of the expected future inflows and / or outflows related to the claim cannot be formed at this stage. A claim for indemnity 
has been made against the professional indemnity insurance taken out by Count Financial Limited. The deductible on this claim is $250,000. 
TFSA and McQueens have filed a defence to the claim. 

Claim against The MBA Partnership 

This matter relates to a claim against The MBA Partnership Pty Ltd (MBA) in the Queensland District Court by Eastland 5 Pty Ltd. The plaintiff 
claims that MBA acted for them in relation to certain matters and has suffered loss. The amount claimed against MBA is $517,033 plus costs  
and interest. 

The insurer has been notified of the claim and external lawyers engaged to defend the matter.

A reliable estimate of the expected future inflows and / or outflows related to this matter cannot be formed at this stage.

The Group has no other contingent liabilities as at 30 June 2021 (30 June 2020: nil).

85

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

39  Commitments

Capital commitments

The Group has total capital commitments of $1,024,000 (2020: $1,024,000), to various landlords in form of bank guarantees. No material 
losses are anticipated in respect of these guarantees. 

Hire purchase commitments

The Group leases various office equipment, motor vehicles and leasehold improvements under hire purchase arrangements. The future 
commitments under these categories are listed in the table below.

Commitments

2021
$’000

2020
$’000

2 
– 

2 
– 

2

6 
2 

8 
– 

8

Hire purchase commitments
Committed at the reporting date and recognised as liabilities, payable:
Within one year
One to five years

Total commitment
Less: Future finance charges

Hire purchase commitments

40  Related party transactions

Parent entity

CountPlus Limited is the parent entity.

Subsidiaries

Transactions between the Company and its subsidiaries during the year consisted of:

 Î
 Î
 Î
 Î

the loans advanced by the parent to subsidiaries;

the loan repayments by the subsidiaries to the parent;

the payment of dividends to the parent by subsidiaries; and

recharges from the parent to the subsidiaries.

At the year end, all loan balances, payment of dividends and recharges between the parent and these subsidiaries were eliminated  
on consolidation.

Subsidiaries

Interests in subsidiaries are set out in note 41.

Associates

Interests in associates are set out in note 20.

86

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Key Management Personnel 

Short term employee benefits
Post-employment benefits
Long term benefits
Share-based payments

Transactions with related parties

The following transactions occurred with related parties:

2021
$

2,488,105 
150,387 
39,180 
187,397 

2,865,069

2020
$

2,194,456 
129,740 
17,590 
114,497 

2,456,283 

Sale of goods and services:
Net fees and commissions received from Count Financial

Net fees and commissions received from Colonial First State Group (a related party  
by shareholding)

Premises expenses:
Catalyst Finance Pty Ltd
The Southport Unit Trust
Rosebead Pty Ltd
Mark & Bronwyn Kenmir Superannuation Fund
Bronwyn Kenmir

2021
$’000

– 

195 

210 
283 
63 
29 
44 

Receivable from and payable to related parties

There were no trade receivables from or trade payables to related parties at the current and previous reporting date.

Loans to related parties

The following balances are outstanding at the reporting date in relation to loans with related parties:

Current receivables:
Loan to Count Member Firm Pty Ltd

Terms and conditions

All transactions were made on normal commercial terms and conditions and at market rates.

2021
$’000

197

2020
$’000

2,400 

667 

254 
319 
62 
29 
44 

2020
$’000

395

87

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

41 

Interests in subsidiaries

The consolidated financial statements incorporate the assets, liabilities and results of the following subsidiaries in accordance with the 
accounting policy described in note 2:

Ownership interest

Principal place of business /  
Country of Incorporation

Name 

1. The MBA Partnership Pty Ltd*
 Î Digital O2 Pty Ltd
 Î MBA FS (Rawsons) Pty Ltd
 Î The MBA Partnership (NSW) Pty Ltd
 Î The MBA Partnership BNE Pty Ltd
 Î Specialised Business Solutions Pty Ltd
 Î Collective Outsourcing Pty Ltd
 Î Collective Outsourcing Incorporated

2. Bentleys (WA) Pty Ltd*

 Î Bentleys Advisory (WA) Pty Ltd
 Î Bentleys Corporate Finance (WA) Pty Ltd
 Î Australian Superannuation & Compliance Pty Ltd

3. Addvantage Financial Freedom Pty Ltd*
 Î Addvantage Accountants Pty Ltd
 Î Cooma Accounting and Financial Services Pty Ltd
 Î Beames & Associates Pty Ltd

4. Moggs Accounting + Advisory Pty Ltd (formerly Mogg Osborne Pty Ltd)*

5. Crosby Dalwood Pty Ltd*

6. Cooper Reeves Pty Ltd*

7. CountPlus One Pty Ltd*

8. Evolution Advisers Pty Ltd*

9. AdviceCo. Pty Ltd*

10. Kidmans Partners Holdings Pty Ltd*
 Î Kidmans Partners Pty Ltd
 Î Kidmans Partners Mortage Pty Ltd
 Î Kidmans Partners Services Pty Ltd
 Î Kidmans Partners Wealth Pty Ltd

11. Unite Advisory Pty Ltd*

12. CountPlus FS Holdings Pty Ltd (TFS Group)*

 Î Total Financial Solutions Australia Ltd
 Î TFS Operations Pty Limited
 Î TFS Advice Pty Limited

13. Twomeys Pty Ltd*

 Î Twomeys Accounting & Advisory Pty Ltd

14. Count Financial Limited*

15. Kidmans PEC Pty Ltd

16. BLUE789 Pty Ltd

17. ADVICE389 Pty Ltd

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Philippines

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

2021
%

68.11% 

100.00% 

100.00% 

51.00% 

100.00% 

61.28% 

100.00% 

100.00% 

95.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

65.00% 

100.00% 

100.00% 

100.00% 

100.00% 

60.00% 

64.15% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

60.00% 

100.00% 

85.00% 

100.00% 

100.00% 

100.00% 

2020
%

62.03% 

100.00% 

70.00% 

51.00% 

–

61.28% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

65.00% 

100.00% 

100.00% 

100.00% 

100.00% 

65.00% 

64.38% 

–

–

–

–

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

100.00% 

–

85.00% 

100.00% 

100.00% 

100.00% 

* These subsidiaries are separate cash generating units.

These entities are consolidated into the respective cash generating units (CGUs) identified above. The class of shares acquired for all the 
subsidiaries are ordinary shares.

88

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Significant restrictions relating to subsidiaries

There are no statutory, contractual or regulatory restrictions on any of the subsidiary’s ability to access or transfer or use its assets  
and settle the liabilities of the consolidated entity.

There are no guarantees given or other requirements that may restrict dividends and other capital distributions being paid, or loans  
and advances being made or repaid to (or from) other entities within the consolidated entity.

Consolidated structured entities

The Group does not have any consolidated structured entities other than the ones which are consolidated in these financial statements  
and listed as subsidiaries above.

42  Events after the reporting period

On 14 July 2021, CountPlus Limited member firm, NSW based Unite Advisory Pty Ltd (Unite) finalised terms to acquire 100% of the  
business of Bentley Brett & Vincent Pty Ltd. Simultaneously with this transaction, Unite will proceed with an equity buy-back program  
by Key Management Personnel, under the CountPlus OD-PTM model.

On 30 July 2021, CountPlus Limited finalised terms to sell the Audit and Corporate business units of member firm Bentleys (WA) Pty Ltd  
to Hall Chadwick (WA) Pty Ltd.

On 26 August 2021, the Directors resolved to declare a full year final dividend for FY21 of 1.50 cents (fully franked) to be paid on 13 October 
2021 (Record date 24 September 2021).

No other matter or circumstance has arisen since 30 June 2021 that has significantly affected, or may significantly affect:

a) the consolidated entity’s operations in future financial years;

b) the results of those operations in future financial years; or

c) the consolidated entity’s state of affairs in future financial years.

43  Reconciliation of profit after income tax to net cash from operating activities

Profit after income tax expense for the year

Adjustments for:
Depreciation and amortisation
Share-based payments
Impairment / (reversal) of impairment of receivables
Gain on bargain purchase
Gain on deferred consideration
Gain on lease variation
Gain on disposal of non-current assets 
Insurance trail commission accounting adjustment
Loss on disposal of non-current assets
Share of associate net profit
Employee entitlements
Make good provision discount unwind
Accrued interest income

Change in operating assets and liabilities:
Increase in trade and other receivables
(Decrease) / increase in contract liabilities
Increase in trade and other payables
(Increase) / decrease in income tax refund due
Decrease in deferred tax liabilities
Decrease in employee benefits

Net cash from operating activities

2021
$’000

7,084 

5,510 
187 
(422) 
– 
(355)
(108) 
(396)
552
26
(2,498)
1,229
(3)
(16)

790 
(1,113)
1,023
(125)
(1,261)
(508)

9,596

2020
$’000

17,448 

5,366 
115 
528 
(10,952)
(88)
(152)
–
–
–
(2,179)
1,564 
–
(20)

(1,373)
151 
2,103 
942 
(550)
(466)

12,437 

89

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

44  Earnings per share

Profit after income tax
Non-controlling interest

Profit after income tax attributable to the owners of CountPlus Limited

Weighted average number of ordinary shares used in calculating basic earnings per share
Adjustments for calculation of diluted earnings per share:
Long term incentive performance rights

2021
$’000

7,084 
(2,146)

4,938 

2020
$’000

17,448 
(1,587)

15,861 

2021 
Number

2020 
Number

111,583,310

110,887,268

776,671

502,922

Weighted average number of ordinary shares used in calculating diluted earnings per share

112,359,981

111,390,190

Basic earnings per share
Diluted earnings per share

Significant accounting policy

Basic earnings per share is calculated by dividing:

2021 
Cents

4.43
4.39

2020 
Cents

14.30
14.24

 Î

the profit attributable to owners of the Group, excluding any costs of servicing equity other than ordinary shares; and

 Î by the weighted average number of ordinary shares outstanding during the financial year, adjusted for bonus elements in ordinary shares 

issued during the year and excluding treasury shares.

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to consider:

 Î

 Î

the after-income tax effect of interest and other financing costs associated with dilutive potential ordinary shares; and 

the weighted average number of additional ordinary shares that would have been outstanding assuming the conversion of all dilutive 
potential ordinary shares.

90

COUNTPLUS ANNUAL REPORT 2021Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

45  Share plans

Loan funded share plan

Long term incentive awards are delivered to employees in the form of a loan funded share plan (LFSP). Under the plan, employees who  
have contributed to Group performance may be granted an allocation of loan-funded shares which are held on their behalf by an employee 
share trust.

A summary of the Group shares issued up to the year ended 30 June 2021 are as follows:

Description

Grant date

Expiry date

Exercise 
price

Start of  
the year

Granted 
during  
the year

Exercised 
during  
the year

Expired Forfeited

Balance  
at end of 
the year

Vested and 
exercisable 
at end of  
the year

LFSP 2015 

March 2015

March 2018(a)

$1.12 

385,139

–

–

–

385,139

–

–

(a)  Due to an extension granted in respect of the LFSP 2015 shares, the plan remained active at 30 June 2020. The plan was formally 

terminated during the FY21 period.

During the 2020 financial year, the acquisition of Count Financial resulted in an increase in the CountPlus share price, the 2015 LFSP vesting 
conditions were retested and it was determined that 1,134,150 shares were eligible to vest to the participants. These awards were exercised 
during the course of the 2020 financial year.

As at 30 June 2020, there were 385,139 awards outstanding in relation to the 2015 Loan Funded Share Plan. These vesting conditions were 
tested and it was determined that none of these awards are expected to vest. The 2015 Loan Funded Share Plan has been cancelled during 
the course of the 2021 financial year.

Employee loyalty equity plan

During the 2021 and 2020 financial years no shares were issued under the employee loyalty equity share plan.

Long term incentive plan

The long term incentive plans are set out on pages 27 to 29 of this report.

46  Parent entity information

The individual financial statements for the parent entity show the following aggregate amounts:

Statement of Financial Position

Assets
Current assets
Non-current assets

Total assets

Liabilities
Current liabilities
Non-current liabilities

Total liabilities

Equity
Contributed equity
Share based payment reserve
Accumulated losses

2021
$’000

6,142 
55,025 

61,167 

(1,701)
(491)

(2,192)

58,975 

126,552 
855 
(68,432)

58,975 

2020
$’000

6,246 
55,740 

61,986 

(2,355)
(542)

(2,897)

59,089 

126,552 
642 
(68,105)

59,089 

91

COUNTPLUS ANNUAL REPORT 2021 
 
Notes to the Consolidated Financial Statements

For the Year Ended 30 June 2021

Statement of Profit or Loss and Other Comprehensive Income

Profit for the year

2021
$’000

2,521

2020
$’000

3,463

Guarantees entered into by the parent entity in relation to the debts of its subsidiaries

The parent entity had no guarantees in relation to the debts of its subsidiaries as at 30 June 2021 and 30 June 2020.

Contingent liabilities

The parent entity had no contingent liabilities as at 30 June 2021 and 30 June 2020.

Capital commitments – Property, plant and equipment

The parent entity had no capital commitments for property, plant and equipment as at 30 June 2021 and 30 June 2020.

Significant accounting policies

The accounting policies of the parent entity are consistent with those of the Group, as disclosed in note 2, except for the following:

 Î

 Î

Investments in subsidiaries are accounted for at cost, less any impairment, in the parent entity.

Investments in associates are accounted for at cost, less any impairment, in the parent entity.

 Î Dividends received from subsidiaries are recognised as other income by the parent entity.

Parent entity financial information

The financial information for the parent entity, CountPlus Limited, disclosed above have been prepared on the same basis as the consolidated 
financial statements, except as set out below.

Investments in subsidiaries, associates and joint venture entities

Investments in subsidiaries, associates and joint venture entities are accounted for at the lower of cost and recoverable value in the financial 
statements of CountPlus Limited. Dividends received from associates are recognised in the parent entity’s profit or loss, rather than being 
deducted from the carrying amount of these investments.

Tax consolidation legislation

CountPlus Limited (‘the Corporate Entity’) and its 100% owned Australian subsidiaries formed an income tax consolidation group with effect 
from 5 November 2010. Subsidiaries joined the tax consolidation group from the date they became wholly owned. The Corporate Entity 
and the controlled entities in the tax consolidated group account for their own current and deferred tax amounts. These tax amounts are 
measured as if each entity in the tax consolidated group continues to be a standalone taxpayer.

Members of the CountPlus tax consolidation group entered into a tax sharing and funding agreement. Under the terms of this agreement, 
each member in the tax consolidation group agreed to make a tax equivalent payment to the Corporate Entity based on their current tax 
liability or current tax asset. Deferred taxes are recorded by members of the tax consolidation group in accordance with the principles of 
AASB 112 Income Taxes.

Financial guarantees

The Group currently has banking facilities with Westpac Bank. These comprise a $5,000,000 revolving line of credit facility and a $20,000,000 
Bank Bill Business Loan. $1,891,000 was drawn during the year and a bank guarantee of $1,024,000 has been provided for property leases. 

Share based payments

The grant by the Group of options over its equity instruments to the employees of a subsidiary in the Group is treated as a capital 
contribution to the relevant subsidiary. The fair value of employee services received, measured by reference to the grant date fair value,  
is recognised over the vesting period as an increase to investment in subsidiaries, with a corresponding credit to equity.

92

COUNTPLUS ANNUAL REPORT 2021Directors' Declaration

1. 

In the opinion of the Directors of CountPlus Limited:

a.   The consolidated financial statements and notes of CountPlus Limited are in accordance with the Corporations Act 2001, including

i. 

 Giving a true and fair view of its financial position as at 30 June 2021 and of its performance for the financial year ended on 
that date; and

ii.   Complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations 

Regulations 2001.

b.    

 There are reasonable grounds to believe that CountPlus Limited will be able to pay its debts as and when they become due and 
payable.

2. 

 The Directors have been given the declarations required by Section 295A of the Corporations Act 2001 from the Chief Executive Officer 
and Chief Financial Officer for the financial year ended 30 June 2021.

3. 

Note 2 confirms that the consolidated financial statements also comply with International Financial Reporting Standards.

Signed in accordance with a resolution of the Board of Directors.

Ray Kellerman 
Chairman
26 August 2021 
Sydney  

93

COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
Independent Auditor’s Report

To the members of CountPlus Limited

Level 17, 383 Kent Street 
Sydney NSW 2000 

Correspondence to: 
Locked Bag Q800 
QVB Post Office 
Sydney NSW 1230 

T +61 2 8297 2400 
F +61 2 9299 4445 
E info.nsw@au.gt.com 
W www.grantthornton.com.au 

Independent Auditor’s Report 

To the Members of CountPlus Limited 

Report on the audit of the financial report 

Opinion 

We have audited the financial report of CountPlus Limited (the Company) and its subsidiaries (the Group), which 
comprises the consolidated statement of financial position as at 30 June 2021, the consolidated statement of profit or loss 
and other comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows 
for the year then ended, and notes to the consolidated financial statements, including a summary of significant accounting 
policies, and the Directors’ declaration. 

In our opinion, the accompanying financial report of the Group is in accordance with the Corporations Act 2001, including: 

a  giving a true and fair view of the Group’s financial position as at 30 June 2021 and of its performance for the year 

ended on that date; and 

b  complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are 
further described in the Auditor’s Responsibilities for the Audit of the Financial Report section of our report. We are 
independent of the Group in accordance with the auditor independence requirements of the Corporations Act 2001 and 
the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for 
Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial 
report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
report of the current period. These matters were addressed in the context of our audit of the financial report as a whole, and in 
forming our opinion thereon, and we do not provide a separate opinion on these matters.  

Grant Thornton Audit Pty Ltd ACN 130 913 594 
a subsidiary or related entity of Grant Thornton Australia Ltd ABN 41 127 556 389 

www.grantthornton.com.au

‘Grant Thornton’ refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients 
and/or refers to one or more member firms, as the context requires. Grant Thornton Australia Ltd is a member firm of Grant Thornton International 
Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are 
delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate one 
another and are not liable for one another’s acts or omissions. In the Australian context only, the use of the term ‘Grant Thornton’ may refer to 
Grant Thornton Australia Limited ABN 41 127 556 389 and its Australian subsidiaries and related entities. GTIL is not an Australian related entity to 
Grant Thornton Australia Limited. 

Liability limited by a scheme approved under Professional Standards Legislation. 

94

COUNTPLUS ANNUAL REPORT 2021Independent Auditor’s Report

To the members of CountPlus Limited

Key audit matter 

How our audit addressed the key audit matter 

Remediation provision (Note 27) 

As at 30 June 2021, the Group recorded a remediation 
provision of $259,810,000 and a corresponding remediation 
receivable. The provision represents the estimated cost of 
remediation of current and former clients in respect of advice 
issues, including ongoing services charged where no service 
was performed by Count Financial. The advice issues 
occurred prior to the acquisition of Count Financial by the 
Group.   

The receivable represents an indemnity deed granted by the 
Commonwealth Bank of Australia. 

Per AASB 137 Provisions, Contingent Liabilities and 
Contingent Assets, a provision should be recognised if an 
entity has a present obligation as a result of a past event; it is 
probable that an outflow of resources embodying economic 
benefits will be required to settle the obligation; and a reliable 
estimate can be made. 

The provision is based upon estimates in relation to the value 
of the ongoing service fees charged, the number of years in 
which issues have occurred, the refund rate, the interest 
calculation on those fees and the value below which fee 
refunds are made without investigation. 

This is a key audit matter as the assumptions used in the 
determination of remediation costs involves complexity and 
significant management judgement and estimation. 

Recoverable amount of intangible assets (Note 19) 

As at 30 June 2021, the Group’s intangible assets of 
$36,514,000 consist of goodwill, acquired client 
relationships/advisor networks, brands, IT software and other 
intangible assets. No impairment expense has been 
recognised during the year. 

AASB 136 Impairment of Assets requires that, for the 
purposes of impairment testing, goodwill acquired in a 
business combination be allocated to each of the Group’s 
cash-generating units (CGUs).  Each CGU to which goodwill 
has been allocated must be tested for impairment annually. 

Management has assessed that the group has 13 CGUs, and 
has allocated the goodwill and other intangible assets to these 
CGUs. 

Management has tested the CGUs for impairment by 
comparing their carrying amounts with their recoverable 
amounts. The recoverable amounts were determined using 
value-in-use models.  

Our procedures included, amongst others: 

• obtaining the Group’s calculation of the provision and

updating our understanding of the methodology used to
calculate the provision;

• evaluating the reasonableness of the key assumptions

used to estimate the provision;

• assessing the validity of the receivable by reviewing the

terms and conditions of the indemnity deed and
subsequent amendments;

• recalculating the provision using management’s

assumptions; and

• evaluating the adequacy of the accounting policy and

disclosures made in the Group’s financial statements in
respect of the remediation provision and receivable.

Our procedures included, amongst others: 

• enquiring with management to obtain and document an

understanding of their processes and controls related to the
assessment of impairment, including identification of CGUs
and the calculation of the recoverable amount for each
CGU;

• evaluating the value-in-use models against the

requirements of AASB 136, including consultation with our
valuations experts;

• obtaining management’s value-in-use calculations to:

-

-

-

testing the mathematical accuracy;

evaluating management’s ability to perform
accurate estimates by comparing historical
forecasting to actual results; and

testing forecast cash inflows and outflows to be
derived by the CGUs’ assets;

95

COUNTPLUS ANNUAL REPORT 2021 
Independent Auditor’s Report

To the members of CountPlus Limited

Key audit matter 

How our audit addressed the key audit matter 

Recoverable amount of intangible assets (Note 19) cont. 
This is a key audit matter due to the judgements and 
estimates required in determining the appropriate CGUs and 
calculating the recoverable amount. 

• reviewing discount rates applied to forecast future cash

flows;

• performing sensitivity analysis on the significant inputs and

assumptions made by management in preparing the
calculation; and

• assessing the adequacy of financial report disclosures.

Information other than the financial report and auditor’s report thereon 

The Directors are responsible for the other information. The other information comprises the information included in the 
Group’s annual report for the year ended 30 June 2021, but does not include the financial report and our auditor’s report 
thereon.  

Our opinion on the financial report does not cover the other information and we do not express any form of assurance 
conclusion thereon.  

In connection with our audit of the financial report, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the financial report or our knowledge obtained in the audit or 
otherwise appears to be materially misstated.  

If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are 
required to report that fact. We have nothing to report in this regard. 

Responsibilities of the Directors for the financial report 

The Directors of the Company are responsible for the preparation of the financial report that gives a true and fair view in 
accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the Directors 
determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material 
misstatement, whether due to fraud or error.  

In preparing the financial report, the Directors are responsible for assessing the Group’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the 
Directors either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so.  

Auditor’s responsibilities for the audit of the financial report 

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance 
is a high level of assurance, but is not a guarantee that an audit conducted in accordance with the Australian Auditing 
Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions 
of users taken on the basis of this financial report.  

A further description of our responsibilities for the audit of the financial report is located at the Auditing and Assurance 
Standards Board website at: https://www.auasb.gov.au/auditors_responsibilites/ar1_2020.pdf. This description forms part of 
our auditor’s report. 

96

COUNTPLUS ANNUAL REPORT 2021 
Independent Auditor’s Report

To the members of CountPlus Limited

Report on the remuneration report 

Opinion on the remuneration report 

We have audited the Remuneration Report included in pages 20 to 29 of the Directors’ report for the year ended 30 June 
2021. 

In our opinion, the Remuneration Report of CountPlus Limited, for the year ended 30 June 2021 complies with section 
300A of the Corporations Act 2001. 

Responsibilities 

The Directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance 
with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, 
based on our audit conducted in accordance with Australian Auditing Standards.  

Grant Thornton Audit Pty Ltd 
Chartered Accountants 

S M Thomas 
Partner – Audit & Assurance 

Sydney, 26 August 2021 

97

COUNTPLUS ANNUAL REPORT 2021 
ASX Additional Information

The shareholder information set out below was applicable as at 31 July 2021.

Distribution of equitable securities

Analysis of number of equitable security holders by size of holding:

1 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 100,000
100,001 and over

Holding less than a marketable parcel

Equity security holders

Twenty largest quoted equity security holders

The names of the twenty largest security holders of quoted equity securities are listed below:

Colonial Holding Company Ltd 
National Nominees Limited
J P Morgan Nominees Australia Pty Limited
HSBC Custody Nominees (Australia) Limited
Mirrabooka Investments Limited 
Citicorp Nominees Pty Limited
Mr Barry Martin Lambert
Pacific Custodians Pty Limited (Employee Share Tst A/C) 
Santos L Helper Pty Ltd (SBS Van Paassen A/C)
Rowe Heaney Super Fund Pty Ltd (Rowe Heaney Super Fund A/C)
UBS Nominees Pty Ltd
RK Sydney Pty Ltd (RK Family A/C) 
Avanteos Investments Limited (7749080 Jonathan A/C)

1
2
3
4
5
6
7
8
9
10
11
12
13
14 Mr Joseph Zanca & Mrs Szerenke Zanca (Zanacorp Super Fund A/C)
15
Harvey Investment Company Pty Ltd (Seastar Investment A/C) 
16 Mr Michael Allan Beddoes (Beddoes Practice A/C)
17
18 Mr Barry Martin Lambert
19
20 Mr Raymond John Kellerman & Mrs Ruth Kellerman (The Kellerman S/F A/C)

Alex J Rowe Pty Ltd (Rowe Heaney Family A/C)

Zanacorp Financial Group Pty Ltd

Substantial holders

At the date of this report, the substantial shareholder is:

Colonial Holding Company

98

Listed Ordinary Shares – Fully Paid

Number of Holders

Number of Shares

419
638
291
467
85

1,900

115

239,938
1,692,120
2,333,113
14,208,193
95,749,195

114,222,559

–

Listed Ordinary Shares – Fully Paid

Number of Shares

Percentage

40,945,747
5,460,791
5,043,335
4,521,988
3,450,242
3,438,363
3,300,000
2,612,310
2,100,000
1,700,000
1,389,730
1,200,000
1,162,528
1,000,000
835,561
800,000
800,000
764,729
700,000
600,000

81,825,324

35.85
4.78
4.42
3.96
3.02
3.01
2.89
2.29
1.84
1.49
1.22
1.05
1.02
0.88
0.73
0.70
0.70
0.67
0.61
0.53

71.66

Listed Ordinary Shares – Fully Paid

Number of Shares

Percentage

40,945,747

35.85

COUNTPLUS ANNUAL REPORT 2021Investors' Information

Share Trading

Shareholders’ Enquiries

CountPlus Limited’s fully paid ordinary shares are listed on  
the Australian Securities Exchange (ASX) and are traded under  
the code CUP.

Investors seeking information regarding their shareholding or 
wishing to change their address, should contact our share registry:

Computershare Investor Services Pty Ltd

Voting rights

At a General Meeting, every member present in person or by proxy 
or attorney, or in the case of a corporation by a representative duly 
authorised under the seal of that corporation, has one vote on a 
show of hands and in the event of a poll, one vote for each fully paid 
ordinary share held by the member. Options carry no voting rights.

Address  

Telephone 

Fax  

  Level 3, 60 Carrington Street 
  Sydney NSW 2000

 1300 850 505 
+61 2 8234 5000

  +61 2 8235 8150

Any other enquiries relating to CountPlus Limited can be directed  
to CountPlus at:

Postal Address 

Telephone  

Email 

ABN 

    GPO Box 1453 

Sydney NSW 2001

  +61 2 8218 8778

  info@countplus.com.au

  11 126 990 832

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COUNTPLUS ANNUAL REPORT 2021 
 
 
 
 
 
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Annual Report 2021