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CBRE Group

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FY2020 Annual Report · CBRE Group
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(cid:4)(cid:11)(cid:11)(cid:16)(cid:4)(cid:10)(cid:1)(cid:14)(cid:7)(cid:13)(cid:12)(cid:14)(cid:15)

(cid:2)(cid:1)(cid:2)(cid:1)

(cid:6)(cid:5)(cid:14)(cid:7)(cid:1)(cid:8)(cid:14)(cid:12)(cid:16)(cid:13)(cid:2)(cid:1)(cid:9)(cid:11)(cid:6)(cid:3)

CEO MESSAGE(cid:3)

April(cid:3)5,(cid:3)2021(cid:3)

Dear(cid:3)Fellow(cid:3)Shareholders:(cid:3)

The(cid:3)year(cid:3)2020(cid:3)was(cid:3)dominated(cid:3)by(cid:3)unprecedented(cid:3)challenges(cid:3)from(cid:3)Covid(cid:882)19.(cid:3)Throughout,(cid:3)our(cid:3)attention(cid:3) 
was(cid:3)fixed(cid:3)on(cid:3)the(cid:3)safety(cid:3)and(cid:3)wellbeing(cid:3)of(cid:3)our(cid:3)people(cid:3)and(cid:3)the(cid:3)clients(cid:3)we(cid:3)serve.(cid:3)Sadly,(cid:3)CBRE(cid:3)was(cid:3)not(cid:3) 
spared(cid:3)from(cid:3)the(cid:3)pandemic’s(cid:3)human(cid:3)toll(cid:3)and(cid:3)we(cid:3)mourn(cid:3)the(cid:3)loss(cid:3)of(cid:3)colleagues,(cid:3)friends(cid:3)and(cid:3)loved(cid:3)ones(cid:3) 
who(cid:3)fell(cid:3)victim(cid:3)to(cid:3)the(cid:3)virus.(cid:3)(cid:3)

The(cid:3)pandemic(cid:3)tested(cid:3)us(cid:3)in(cid:3)ways(cid:3)we(cid:3)could(cid:3)not(cid:3)have(cid:3)imagined.(cid:3)Our(cid:3)people(cid:3)rose(cid:3)to(cid:3)the(cid:3)occasion,(cid:3)despite(cid:3) 
significant(cid:3)upheaval(cid:3)in(cid:3)their(cid:3)personal(cid:3)lives.(cid:3)(cid:3)Professionals(cid:3)deployed(cid:3)at(cid:3)client(cid:3)sites(cid:3)comprise(cid:3)more(cid:3)than(cid:3) 
half(cid:3)of(cid:3)our(cid:3)workforce.(cid:3)(cid:3)They(cid:3)have(cid:3)reported(cid:3)to(cid:3)their(cid:3)worksites(cid:3)daily,(cid:3)keeping(cid:3)essential(cid:3)operations(cid:3)like(cid:3) 
labs,(cid:3)hospitals,(cid:3)data(cid:3)centers,(cid:3)distribution(cid:3)facilities,(cid:3)retail(cid:3)centers(cid:3)and(cid:3)others(cid:3)going(cid:3)throughout(cid:3)the(cid:3) 
pandemic.(cid:3)Meanwhile,(cid:3)most(cid:3)of(cid:3)our(cid:3)office(cid:882)based(cid:3)professionals(cid:3)quickly(cid:3)transitioned(cid:3)to(cid:3)working(cid:3)from(cid:3) 
home,(cid:3)overcoming(cid:3)the(cid:3)many(cid:3)difficulties(cid:3)of(cid:3)full(cid:882)time(cid:3)remote(cid:3)work(cid:3)to(cid:3)continue(cid:3)furnishing(cid:3)excellent(cid:3)advice(cid:3) 
and(cid:3)services(cid:3)to(cid:3)our(cid:3)clients.(cid:3)

We(cid:3)are(cid:3)also(cid:3)proud(cid:3)of(cid:3)our(cid:3)efforts(cid:3)to(cid:3)help(cid:3)our(cid:3)CBRE(cid:3)colleagues(cid:3)and(cid:3)communities(cid:3)that(cid:3)were(cid:3)most(cid:3)acutely(cid:3) 
impacted(cid:3)by(cid:3)the(cid:3)pandemic.(cid:3)The(cid:3)company(cid:3)and(cid:3)our(cid:3)people,(cid:3)together,(cid:3)donated(cid:3)more(cid:3)than(cid:3)$15(cid:3)million(cid:3)for(cid:3) 
Covid(cid:3)relief(cid:3)efforts(cid:3)to(cid:3)benefit(cid:3)communities(cid:3)around(cid:3)the(cid:3)world(cid:3)and,(cid:3)through(cid:3)our(cid:3)Employee(cid:3)Resilience(cid:3) 
Fund,(cid:3)provide(cid:3)nearly(cid:3)11,000(cid:3)grants(cid:3)to(cid:3)CBRE(cid:3)colleagues(cid:3)who(cid:3)face(cid:3)financial(cid:3)hardship(cid:3)due(cid:3)to(cid:3)Covid.(cid:3)(cid:3)

We(cid:3)thank(cid:3)our(cid:3)people(cid:3)for(cid:3)their(cid:3)abundant(cid:3)generosity(cid:3)and(cid:3)steadfast(cid:3)loyalty.(cid:3)The(cid:3)public(cid:3)health(cid:3)crisis(cid:3)has(cid:3) 
truly(cid:3)brought(cid:3)out(cid:3)the(cid:3)very(cid:3)best(cid:3)in(cid:3)them.(cid:3)

Business(cid:3)Performance(cid:3)and(cid:3)Outlook(1)(cid:3)

As(cid:3)you’d(cid:3)expect,(cid:3)CBRE’s(cid:3)business(cid:3)was(cid:3)under(cid:3)stress(cid:3)for(cid:3)much(cid:3)of(cid:3)2020.(cid:3)(cid:3)We(cid:3)adapted(cid:3)quickly,(cid:3)re(cid:882)doubling(cid:3) 
our(cid:3)commitment(cid:3)to(cid:3)our(cid:3)clients,(cid:3)focusing(cid:3)on(cid:3)parts(cid:3)of(cid:3)our(cid:3)business(cid:3)that(cid:3)continued(cid:3)to(cid:3)grow(cid:3)and(cid:3) 
recalibrating(cid:3)our(cid:3)expense(cid:3)base(cid:3)to(cid:3)match(cid:3)lower(cid:3)levels(cid:3)of(cid:3)business(cid:3)activity.(cid:3)(cid:3)As(cid:3)a(cid:3)result,(cid:3)gross(cid:3)revenue(cid:3)was(cid:3) 
nearly(cid:3)level(cid:3)with(cid:3)2019(cid:3)at(cid:3)$23.8(cid:3)billion(cid:3)while(cid:3)adjusted(cid:3)earnings(cid:3)per(cid:3)share(2)(cid:3)fell(cid:3)12%.(cid:3)By(cid:3)the(cid:3)fourth(cid:3)quarter(cid:3) 
our(cid:3)business(cid:3)was(cid:3)on(cid:3)solid(cid:3)ground(cid:3)and(cid:3)quarterly(cid:3)adjusted(cid:3)earnings(cid:3)per(cid:3)share(cid:3)reached(cid:3)a(cid:3)new(cid:3)all(cid:882)time(cid:3)high,(cid:3) 
partially(cid:3)due(cid:3)to(cid:3)improvements(cid:3)to(cid:3)our(cid:3)cost(cid:3)structure.(cid:3)

Our(cid:3)performance(cid:3)in(cid:3)2020(cid:3)has(cid:3)highlighted(cid:3)the(cid:3)increased(cid:3)resiliency(cid:3)we’ve(cid:3)built(cid:3)into(cid:3)CBRE’s(cid:3)business,(cid:3) 
which(cid:3)allowed(cid:3)us(cid:3)to(cid:3)weather(cid:3)steep(cid:3)declines(cid:3)in(cid:3)property(cid:3)sales(cid:3)and(cid:3)leasing(cid:3)activities.(cid:3)This(cid:3)resiliency(cid:3) 
resulted(cid:3)from(cid:3)our(cid:3)long(cid:882)term(cid:3)strategy(cid:3)to(cid:3)achieve(cid:3)greater(cid:3)diversification(cid:3)across(cid:3)four(cid:3)key(cid:3)dimensions:(cid:3) 
property(cid:3)types,(cid:3)lines(cid:3)of(cid:3)business,(cid:3)geographic(cid:3)markets(cid:3)and(cid:3)clients.(cid:3)(cid:3)(cid:3)

Here(cid:3)are(cid:3)a(cid:3)few(cid:3)examples:(cid:3)(cid:3)

(cid:120)  Across(cid:3)property(cid:3)types,(cid:3)office(cid:3)remains(cid:3)important(cid:3)but(cid:3)CBRE’s(cid:3)large(cid:3)and(cid:3)growing(cid:3)presence(cid:3)in(cid:3)

industrial,(cid:3)data(cid:3)centers(cid:3)and(cid:3)multifamily(cid:3)has(cid:3)tempered(cid:3)its(cid:3)negative(cid:3)effects.(cid:3)(cid:3)

(cid:120)  While(cid:3)leasing(cid:3)has(cid:3)been(cid:3)under(cid:3)pressure,(cid:3)we(cid:3)are(cid:3)a(cid:3)leader(cid:3)in(cid:3)other(cid:3)lines(cid:3)of(cid:3)business,(cid:3)such(cid:3)as(cid:3)
Government(cid:882)Sponsored(cid:3)Enterprise(cid:3)financing,(cid:3)investment(cid:3)management(cid:3)and(cid:3)facilities(cid:3)
management,(cid:3)that(cid:3)have(cid:3)continued(cid:3)to(cid:3)perform(cid:3)well.(cid:3)(cid:3)(cid:3)

CEO MESSAGE(cid:3)

(cid:120)  New(cid:3)York,(cid:3)London(cid:3)and(cid:3)San(cid:3)Francisco(cid:3)are(cid:3)key(cid:3)geographic(cid:3)markets.(cid:3)But(cid:3)we(cid:3)also(cid:3)have(cid:3)a(cid:3)robust(cid:3)and(cid:3)
growing(cid:3)presence(cid:3)in(cid:3)Asia(cid:3)and(cid:3)our(cid:3)activity(cid:3)has(cid:3)held(cid:3)up(cid:3)relatively(cid:3)well(cid:3)in(cid:3)Europe(cid:3)and(cid:3)secondary(cid:3)
U.S.(cid:3)markets.(cid:3)(cid:3)(cid:3)

(cid:120)  While(cid:3)Covid(cid:3)has(cid:3)negatively(cid:3)affected(cid:3)many(cid:3)CBRE(cid:3)clients,(cid:3)we(cid:3)do(cid:3)a(cid:3)huge(cid:3)amount(cid:3)of(cid:3)business(cid:3)with(cid:3)
companies(cid:3)in(cid:3)technology,(cid:3)life(cid:3)sciences(cid:3)and(cid:3)other(cid:3)sectors(cid:3)that(cid:3)have(cid:3)thrived(cid:3)over(cid:3)the(cid:3)past(cid:3)year.(cid:3)(cid:3)

This(cid:3)broad(cid:3)diversification(cid:3)has(cid:3)served(cid:3)CBRE(cid:3)extremely(cid:3)well.(cid:3)During(cid:3)the(cid:3)Global(cid:3)Financial(cid:3)Crisis,(cid:3)adjusted(cid:3) 
earnings(cid:3)per(cid:3)share(cid:3)declined(cid:3)by(cid:3)more(cid:3)than(cid:3)80%(cid:3)from(cid:3)peak(cid:3)to(cid:3)trough,(cid:3)compared(cid:3)with(cid:3)the(cid:3)12%(cid:3)decline(cid:3)in(cid:3) 
2020(cid:3)and(cid:3)did(cid:3)not(cid:3)return(cid:3)to(cid:3)the(cid:3)prior(cid:3)peak(cid:3)level(cid:3)for(cid:3)eight(cid:3)years.(cid:3)(cid:3)We(cid:3)expect(cid:3)our(cid:3)business(cid:3)to(cid:3)recover(cid:3)more(cid:3) 
rapidly(cid:3)and(cid:3)robustly(cid:3)coming(cid:3)out(cid:3)of(cid:3)the(cid:3)Covid(cid:882)induced(cid:3)recession(cid:3)and(cid:3)a(cid:3)return(cid:3)to(cid:3)near(cid:882)peak(cid:3)profitability(cid:3)in(cid:3) 
2021.(cid:3)

Longer(cid:3)term,(cid:3)in(cid:3)the(cid:3)absence(cid:3)of(cid:3)a(cid:3)recession(cid:3)or(cid:3)other(cid:3)unforeseen(cid:3)events,(cid:3)we(cid:3)are(cid:3)projecting(cid:3)a(cid:3)minimum(cid:3)of(cid:3) 
low(cid:3)double(cid:882)digit(cid:3)average(cid:3)annual(cid:3)adjusted(cid:3)earnings(cid:3)per(cid:3)share(cid:3)growth(cid:3)through(cid:3)at(cid:3)least(cid:3)2025.(cid:3)We(cid:3)also(cid:3) 
believe(cid:3)there(cid:3)is(cid:3)meaningful(cid:3)potential(cid:3)upside(cid:3)to(cid:3)this(cid:3)growth(cid:3)rate(cid:3)from(cid:3)additional(cid:3)capital(cid:3)deployment(cid:3) 
beyond(cid:3)what(cid:3)we’ve(cid:3)included(cid:3)in(cid:3)our(cid:3)base(cid:882)case(cid:3)forecast.(cid:3)We(cid:3)expect(cid:3)the(cid:3)increased(cid:3)diversification(cid:3)of(cid:3)our(cid:3) 
business(cid:3)to(cid:3)help(cid:3)us(cid:3)achieve(cid:3)this(cid:3)strong(cid:3)growth(cid:3)even(cid:3)though(cid:3)office(cid:3)demand(cid:3)likely(cid:3)will(cid:3)remain(cid:3)under(cid:3) 
pressure(cid:3)due(cid:3)to(cid:3)increased(cid:3)remote(cid:3)working(cid:3)and(cid:3)the(cid:3)need(cid:3)for(cid:3)greater(cid:3)flexibility(cid:3)in(cid:3)space(cid:3)obligations.(cid:3)(cid:3)

This(cid:3)rising(cid:3)interest(cid:3)in(cid:3)agile(cid:3)solutions,(cid:3)which(cid:3)Covid(cid:3)helped(cid:3)to(cid:3)accelerate,(cid:3)has(cid:3)bolstered(cid:3)our(cid:3)enthusiasm(cid:3)for(cid:3) 
the(cid:3)flexible(cid:3)office(cid:3)space(cid:3)sector.(cid:3)Our(cid:3)investment(cid:3)in(cid:3)Industrious,(cid:3)announced(cid:3)last(cid:3)month,(cid:3)aligns(cid:3)us(cid:3)with(cid:3)an(cid:3) 
exceptional(cid:3)operator(cid:3)and(cid:3)outstanding(cid:3)leadership(cid:3)team,(cid:3)and(cid:3)enables(cid:3)us(cid:3)to(cid:3)participate(cid:3)in(cid:3)the(cid:3)rapidly(cid:3) 
growing(cid:3)flex(cid:882)space(cid:3)opportunity(cid:3)at(cid:3)scale.(cid:3)(cid:3)We(cid:3)are(cid:3)pleased(cid:3)that(cid:3)our(cid:3)start(cid:882)up(cid:3)flex(cid:882)space(cid:3)offering,(cid:3)Hana,(cid:3)will(cid:3) 
become(cid:3)part(cid:3)of(cid:3)Industrious(cid:3)later(cid:3)this(cid:3)year.(cid:3)(cid:3)

Environmental(cid:3)Social(cid:3)&(cid:3)Governance(cid:3)(cid:3)

Environmental(cid:3)Social(cid:3)and(cid:3)Governance(cid:3)(ESG)(cid:3)is(cid:3)increasingly(cid:3)important(cid:3)to(cid:3)all(cid:3)our(cid:3)stakeholders,(cid:3)so(cid:3)I’ll(cid:3) 
provide(cid:3)an(cid:3)update(cid:3)on(cid:3)our(cid:3)activities(cid:3)in(cid:3)this(cid:3)area.(cid:3)(cid:3)

Recently,(cid:3)we(cid:3)consolidated(cid:3)leadership(cid:3)for(cid:3)ESG(cid:3)matters(cid:3)under(cid:3)a(cid:3)single(cid:3)leader(cid:3)–(cid:3)our(cid:3)Chief(cid:3)Responsibility(cid:3) 
Officer(cid:3)–(cid:3)who(cid:3)is(cid:3)a(cid:3)member(cid:3)of(cid:3)our(cid:3)13(cid:882)person(cid:3)Global(cid:3)Executive(cid:3)Committee(cid:3)and(cid:3)reports(cid:3)directly(cid:3)to(cid:3)me.(cid:3)We(cid:3) 
believe(cid:3)this(cid:3)move(cid:3)gives(cid:3)ESG(cid:3)the(cid:3)visibility,(cid:3)sponsorship(cid:3)and(cid:3)accountability(cid:3)required(cid:3)to(cid:3)accelerate(cid:3)our(cid:3) 
progress.(cid:3)

We(cid:3)regard(cid:3)two(cid:3)aspects(cid:3)of(cid:3)ESG(cid:3)as(cid:3)particularly(cid:3)important:(cid:3)Environmental(cid:3)Sustainability(cid:3)and(cid:3)Diversity(cid:3) 
Equity(cid:3)&(cid:3)Inclusion(cid:3)(DE&I).(cid:3)(cid:3)(cid:3)(cid:3)

As(cid:3)the(cid:3)world’s(cid:3)largest(cid:3)manager(cid:3)of(cid:3)commercial(cid:3)properties,(cid:3)CBRE(cid:3)can(cid:3)play(cid:3)an(cid:3)outsized(cid:3)role(cid:3)in(cid:3)helping(cid:3)to(cid:3) 
limit(cid:3)the(cid:3)rise(cid:3)in(cid:3)global(cid:3)temperatures,(cid:3)while(cid:3)improving(cid:3)the(cid:3)efficiency(cid:3)and(cid:3)sustainability(cid:3)of(cid:3)building(cid:3) 
operations.(cid:3)In(cid:3)recognition(cid:3)of(cid:3)our(cid:3)progress(cid:3)in(cid:3)sustainability(cid:3)and(cid:3)other(cid:3)ESG(cid:3)metrics,(cid:3)CBRE(cid:3)is(cid:3)the(cid:3)only(cid:3) 
commercial(cid:3)real(cid:3)estate(cid:3)services(cid:3)provider(cid:3)included(cid:3)today(cid:3)in(cid:3)the(cid:3)Dow(cid:3)Jones(cid:3)Sustainability(cid:3)World(cid:3)Index.(cid:3)(cid:3)

Building(cid:3)on(cid:3)our(cid:3)momentum,(cid:3)late(cid:3)last(cid:3)year,(cid:3)we(cid:3)committed(cid:3)to(cid:3)science(cid:882)based(cid:3)greenhouse(cid:882)gas(cid:3)reduction(cid:3) 
targets(cid:3)with(cid:3)a(cid:3)goal(cid:3)of(cid:3)cutting(cid:3)our(cid:3)operational(cid:3)emissions(cid:3)by(cid:3)more(cid:3)than(cid:3)two(cid:882)thirds(cid:3)by(cid:3)2035.(cid:3)We(cid:3)also(cid:3) 
pledged(cid:3)to(cid:3)make(cid:3)similarly(cid:3)ambitious(cid:3)reductions(cid:3)in(cid:3)the(cid:3)properties(cid:3)and(cid:3)facilities(cid:3)we(cid:3)manage(cid:3)for(cid:3)clients.(cid:3)(cid:3)

CEO MESSAGE(cid:3)

We(cid:3)have(cid:3)long(cid:3)emphasized(cid:3)diversity,(cid:3)as(cid:3)reflected(cid:3)in(cid:3)our(cid:3)inclusion(cid:3)in(cid:3)indices(cid:3)like(cid:3)the(cid:3)Bloomberg(cid:3)Gender(cid:882) 
Equality(cid:3)Index(cid:3)and(cid:3)the(cid:3)Human(cid:3)Rights(cid:3)Campaign’s(cid:3)Corporate(cid:3)Equality(cid:3)Index.(cid:3)(cid:3)But(cid:3)we(cid:3)are(cid:3)committed(cid:3)to(cid:3) 
doing(cid:3)more,(cid:3)particularly(cid:3)with(cid:3)onboarding(cid:3)and(cid:3)advancing(cid:3)more(cid:3)people(cid:3)of(cid:3)color(cid:3)and(cid:3)women.(cid:3)Among(cid:3)the(cid:3) 
steps(cid:3)we(cid:3)are(cid:3)taking(cid:3)are(cid:3)stepped(cid:3)up(cid:3)minority(cid:882)focused(cid:3)recruiting,(cid:3)increased(cid:3)outreach(cid:3)to(cid:3)Historically(cid:3)Black(cid:3) 
Colleges(cid:3)&(cid:3)Universities(cid:3)and(cid:3)expanded(cid:3)training,(cid:3)educational(cid:3)and(cid:3)awareness(cid:3)programs.(cid:3)(cid:3)Notably,(cid:3)we(cid:3)also(cid:3) 
pledged(cid:3)to(cid:3)spend(cid:3)$3(cid:3)billion(cid:3)annually(cid:3)with(cid:3)minority(cid:882)(cid:3)and(cid:3)women(cid:882)owned(cid:3)suppliers(cid:3)by(cid:3)2025.(cid:3)(cid:3)(cid:3)

Our(cid:3)Board,(cid:3)leadership(cid:3)team(cid:3)and(cid:3)I(cid:3)are(cid:3)united(cid:3)in(cid:3)our(cid:3)commitment(cid:3)to(cid:3)making(cid:3)continued(cid:3)progress(cid:3)on(cid:3) 
building(cid:3)a(cid:3)more(cid:3)diverse(cid:3)and(cid:3)inclusive(cid:3)company.(cid:3)

Closing(cid:3)Thoughts(cid:3)

Throughout(cid:3)the(cid:3)many(cid:3)challenges(cid:3)we(cid:3)faced(cid:3)in(cid:3)2020,(cid:3)we(cid:3)drew(cid:3)strength(cid:3)from(cid:3)the(cid:3)support(cid:3)we(cid:3)received(cid:3) 
from(cid:3)our(cid:3)shareholders.(cid:3)(cid:3)We(cid:3)greatly(cid:3)value(cid:3)your(cid:3)investment(cid:3)in(cid:3)CBRE,(cid:3)and(cid:3)our(cid:3)team(cid:3)works(cid:3)hard(cid:3)every(cid:3)day(cid:3) 
to(cid:3)earn(cid:3)the(cid:3)trust(cid:3)you(cid:3)place(cid:3)in(cid:3)us.(cid:3)(cid:3)As(cid:3)a(cid:3)safety(cid:3)measure,(cid:3)we(cid:3)will(cid:3)hold(cid:3)our(cid:3)annual(cid:3)Stockholder(cid:3)Meeting(cid:3) 
virtually(cid:3)once(cid:3)again(cid:3)this(cid:3)year,(cid:3)and(cid:3)look(cid:3)forward(cid:3)to(cid:3)engaging(cid:3)with(cid:3)you(cid:3)online(cid:3)on(cid:3)May(cid:3)19th.(cid:3)(cid:3)(cid:3)

With(cid:3)vaccines(cid:3)being(cid:3)deployed(cid:3)globally(cid:3)and(cid:3)economic(cid:3)growth(cid:3)improving,(cid:3)we(cid:3)are(cid:3)optimistic(cid:3)that(cid:3)2021(cid:3)will(cid:3) 
be(cid:3)a(cid:3)better(cid:3)year(cid:3)not(cid:3)only(cid:3)for(cid:3)CBRE(cid:3)but(cid:3)the(cid:3)world(cid:3)at(cid:3)large.(cid:3)(cid:3)Until(cid:3)the(cid:3)pandemic(cid:3)is(cid:3)fully(cid:3)brought(cid:3)under(cid:3) 
control,(cid:3)we(cid:3)hope(cid:3)that(cid:3)you(cid:3)and(cid:3)everyone(cid:3)you(cid:3)love(cid:3)and(cid:3)care(cid:3)about(cid:3)remains(cid:3)safe(cid:3)and(cid:3)well.(cid:3)

Sincerely,(cid:3)

Robert(cid:3)E.(cid:3)Sulentic(cid:3)
President(cid:3)&(cid:3)Chief(cid:3)Executive(cid:3)Officer(cid:3)
CBRE(cid:3)Group,(cid:3)Inc.(cid:3)
____________________________________________________________________________________(cid:3)

(cid:894)(cid:1005)(cid:895) Please(cid:3)refer(cid:3)to(cid:3)Annex(cid:3)A(cid:3)
contained(cid:3)in(cid:3)this(cid:3)shareholder(cid:3)letter.

(cid:349)(cid:374)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:271)(cid:258)(cid:272)(cid:364)

(cid:3)of(cid:3)this(cid:3)Annual(cid:3)Report(cid:3)for(cid:3)a(cid:3)discussion(cid:3)of(cid:3)the(cid:3)forward(cid:882)looking(cid:3)statements(cid:3)

(cid:894)(cid:1006)(cid:895) This(cid:3)is(cid:3)a(cid:3)non(cid:882)GAAP(cid:3)financial(cid:3)measure.(cid:3)Please(cid:3)refer(cid:3)to(cid:3)Annex(cid:3)A(cid:3)
information(cid:3)and(cid:3)a(cid:3)reconciliation(cid:3)to(cid:3)GAAP(cid:3)measures,(cid:3)where(cid:3)applicable.

(cid:349)(cid:374)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:271)(cid:258)(cid:272)(cid:364)

(cid:3)of(cid:3)this(cid:3)Annual(cid:3)Report(cid:3)for(cid:3)more(cid:3)

[THIS PAGE INTENTIONALLY LEFT BLANK]

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K 
(cid:1409)  ANNUAL  REPORT  PURSUANT  TO  SECTION  13  OR  15(d)  OF  THE  SECURITIES  EXCHANGE 

ACT OF 1934 

For the fiscal year ended December 31, 2020 
or 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 

(cid:1407) 

For the transition period from _______________ to _______________ 
Commission file number 001-32205 

CBRE GROUP, INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 
2100 McKinney Avenue, Suite 1250 
Dallas, Texas 
(Address of principal executive offices) 

94-3391143 
(I.R.S. Employer 
Identification No.) 

75201 
(Zip Code) 

(214) 979-6100 
(Registrant’s telephone number, including area code) 
_______________________________________________________________________________________ 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Class A Common Stock, $0.01 par value per share 

Trading 
Symbol(s) 
“CBRE” 

Name of each exchange on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes (cid:1409)    No ¨ 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes ¨    No (cid:1409) 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days.  Yes (cid:1409)  No  ¨ 
Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of 
Regulation  S-T  (§232.405  of  this  chapter)  during  the  preceding  12  months  (or  for  such  shorter  period  that  the  registrant  was  required  to  submit  such 
files).    Yes  (cid:1409)  No  ¨ 
Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  a  smaller  reporting  company,  or  an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in 
Rule 12b-2 of the Exchange Act. 
Large accelerated filer x Accelerated filer ¨ Non-accelerated filer ¨    Smaller reporting company (cid:1407) Emerging growth company (cid:1407) 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   ¨ 
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over 
financial reporting under Section  404(b) of the Sarbanes-Oxley Act  (15 U.S.C. 7262(b)) by the registered public accounting firms that prepared or issued its 
audit report. (cid:1409) 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes (cid:1407) No (cid:1409) 
As of June 30, 2020, the aggregate market value of Class A Common Stock held by non-affiliates of the registrant was $14.6 billion based upon the last sales 
price on June 30, 2020 on the New York Stock Exchange of $45.22 for the registrant’s Class A Common Stock.
As of February 18, 2021, the number of shares of Class A Common Stock outstanding was 335,597,172. 

Portions of the proxy statement for the registrant’s 2021 Annual Meeting of Stockholders to be held May 19, 2021 are incorporated by reference in Part III of this 
Annual Report on Form 10-K.

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
 
 
 
 
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CBRE GROUP, INC. 
ANNUAL REPORT ON FORM 10-K 

TABLE OF CONTENTS 

PART I 

PART II 

Business 

Item 1. 
Item 1A.  Risk Factors 
Item 1B.  Unresolved Staff Comments 
Item 2. 
Item 3. 
Item 4.  Mine Safety Disclosures 

Properties 
Legal Proceedings 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 

of Equity Securities 
Selected Financial Data 

Item 6. 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Financial Statements and Supplementary Data 
Item 8. 
Item 9. 
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accounting Fees and Services 

PART IV 

Item 15.  Exhibits and Financial Statement Schedules 
Item 16.  Form 10-K Summary 

Schedule II – Valuation and Qualifying Accounts 

SIGNATURES 

(cid:3)

(cid:3)

 
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART I 

Item 1.    Business. 

Company Overview 

CBRE Group, Inc. is a Delaware corporation. References to “CBRE,” “the company,” “we,” “us” and “our” refer to 
CBRE  Group,  Inc.  and  include  all  of  its  consolidated  subsidiaries,  unless  otherwise  indicated  or  the  context  requires 
otherwise. 

We are the world’s largest commercial real estate services and investment firm, based on 2020 revenue, with leading 
global  market  positions  in  our  leasing,  property  sales,  occupier  outsourcing  and  valuation  businesses.  As  of  December 31, 
2020, the company has more than 100,000 employees (excluding affiliates) serving clients in more than 100 countries. 

Our  business  is  focused  on  providing  services  to  real  estate  investors  and  occupiers.  For  investors,  we  provide 
capital  markets  (property  sales,  mortgage  origination,  sales  and  servicing),  property  leasing,  investment  management, 
property management, valuation and development services, among others. For occupiers, we provide facilities management, 
project  management,  transaction  (both  property  sales  and  leasing)  and  consulting  services,  among  others.  We  provide 
services  under  the  following  brand  names:  “CBRE”  (real  estate  advisory  and  outsourcing  services);  “CBRE  Global 
Investors”  (investment  management);  “Trammell  Crow  Company”  (U.S.  development);  “Telford  Homes”  (U.K. 
development)  and  “Hana”  (flexible-space  solutions).  In  2020,  CBRE  sponsored  a  special  purpose  acquisition  company 
(SPAC), CBRE Acquisition Holdings, Inc. (CBRE Acquisition Holdings), which has the sole purpose of acquiring a privately 
held company  with  significant  growth  potential  and  to  create  value by  supporting  the company  in  the  public  markets.  The 
company that it acquires is expected to operate in an industry that will benefit from the experience, expertise and operating 
skills of CBRE. CBRE Acquisition Holdings trades on the New York Stock Exchange (NYSE) under the symbols “CBAH,” 
“CBAH.U,” and “CBAH.W.” 

Our  revenue  mix  has  shifted  toward  more  stable  revenue  sources,  particularly  occupier  outsourcing,  and  our 
dependence on highly cyclical property sales and lease transaction revenue has declined markedly over the past decade. We 
believe we are well-positioned to capture a substantial and growing share of market opportunities at a time when investors 
and occupiers increasingly prefer to purchase integrated, account-based services on a national and global basis. We generate 
revenue from both management fees (large multi-year portfolio and per-project contracts) and commissions on transactions. 

In 2020, we generated revenue from a highly diversified base of clients, including more than 90 of the Fortune 100 
companies. We have been an S&P 500 company since 2006 and in 2020 we were ranked #128 on the Fortune 500. We have 
been voted the most recognized commercial real estate brand in the Lipsey Company survey for 20 years in a row (including 
2021).  We  have  also  been  rated  a  World’s  Most  Ethical  Company  by  the  Ethisphere  Institute  for  eight  consecutive  years 
(including 2021), and are included in both the Dow Jones World Sustainability Index and the Bloomberg Gender-Equality 
Index for two years in a row. 

CBRE History 

We  will  mark  our  115th year  of  continuous  operations  in  2021,  tracing  our  origins  to  a  company  founded  in 
San Francisco  in  the aftermath  of  the  1906  earthquake.  Since then,  we  have  grown  into  the  largest  global  commercial  real 
estate services and investment firm (in terms of 2020 revenue) through organic growth and strategic acquisitions. 

Our Business Segments and Primary Services 

CBRE Group, Inc. is a holding company that conducts all of its operations through its indirect subsidiaries. CBRE 
Group,  Inc.  does  not  have  any  independent  operations  or  employees.  CBRE  Services,  Inc.,  our  direct  wholly-owned 
subsidiary, is also a holding company and is the primary obligor or issuer with respect to most of our long-term indebtedness. 

We  report  our  operations  through  the  following  business  segments:  (1) Advisory  Services,  (2) Global  Workplace 

Solutions and (3) Real Estate Investments. 

(cid:3)

1 

  
  
 
 
 
 
 
  
 
  
 
 
Advisory Services 

Advisory Services provides a comprehensive range of services globally, including property leasing, property sales, 
mortgage services, property management, project management and valuation. Most of our Advisory Services operations are 
conducted through our indirect wholly-owned subsidiary CBRE, Inc. Our mortgage services, the vast majority of which are 
in  the  United  States  (U.S.),  are  conducted  exclusively  through  our  indirect  wholly-owned  subsidiary  operating  under  the 
name CBRE Capital Markets, Inc. (CBRE Capital Markets) and its affiliates. 

The primary services within Advisory Services are further described below. 

Leasing Services 

We  provide  strategic  advice  and  execution  for  owners/investors,  and  occupiers/tenants  of  real  estate,  primarily  in 
connection  with  the  leasing  of  office,  industrial  and  retail  space.  In  2020,  we  negotiated  leases  valued  at  approximately 
$108.5 billion globally. While the majority of our leasing revenue is reported in the Advisory Services segment, we also earn 
leasing  revenue  for  certain  contractual  occupier  clients  in  the  Global  Workplace  Solutions  segment  that  arises  as  a  direct 
result of a business relationship with that segment. 

We generate significant business from account-based occupier clients, where we are retained to negotiate leases for 
all or a portion of their portfolio. This results in recurring revenue over time. We believe we are the market leader for leasing 
services in most leading U.S. metropolitan statistical areas (as defined by the U.S. Census Bureau), including Atlanta, Austin, 
Boston,  Chicago,  Dallas,  Denver,  Kansas  City,  Los  Angeles,  New  York,  Orlando,  Philadelphia,  Phoenix,  San  Francisco, 
Seattle and St. Louis. 

Capital Markets 

We  offer  clients  property  sales  and  mortgage  services.  The  close  integration  of  these  services  helps  to  meet 
marketplace demand for comprehensive capital markets solutions. During 2020, we closed approximately $234.8 billion of 
capital  markets  transactions  globally,  including  $181.6 billion  of  property  sales  transactions  and  $53.2 billion  of  mortgage 
originations and loan sales. 

We are the leading property sales advisor globally. In the U.S., we accounted for approximately 17% of investment 
sales  transactions  greater  than  $2.5 million  across  all  property  types  in  2020,  according  to  Real  Capital  Analytics.  Our 
mortgage brokerage professionals arrange, originate and service commercial mortgage loans through relationships established 
with  investment  banking  firms,  national  and  regional  banks,  credit  companies,  insurance  companies,  U.S. Government-
Sponsored Enterprises (GSEs), and pension funds. 

Globally, our loan origination and sales volume in 2020 was $53.2 billion, including approximately $21.4 billion for 
U.S. GSEs. Most of the GSE loans were financed through revolving warehouse credit lines through a CBRE subsidiary that is 
dedicated  exclusively  for  this  purpose  and  were  substantially  risk  mitigated  by  either  obtaining  a  contractual  purchase 
commitment from the GSE or confirming a forward-trade commitment for the issuance and purchase of a mortgage-backed 
security  to  be  secured  by  the  loan.  We  also  oversee  a  loan  servicing  portfolio,  which  totaled  approximately  $268.6 billion 
globally at year-end 2020. 

In  many  countries  that  we  operate  in  (including  the  U.S.),  our  real  estate  services  professionals  (both  leasing  and 
capital markets) are compensated primarily through commissions, which are payable upon completion of an assignment. This 
mitigates the effect of compensation, our largest expense, on our operating margins during difficult market conditions. We 
strive to retain top professionals through an attractive compensation program tied to productivity as well as investments in 
support  resources,  including  professional  development  and  training,  market  research  and  data/information,  technology, 
branding and marketing. 

(cid:3)

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
Property and Project Management Services 

We provide property management services on a contractual basis, primarily for owners of and investors in office, 
industrial and retail properties. These services include construction management, marketing, building engineering, accounting 
and  financial  services.  As  of  December 31,  2020,  we  managed  2.7  billion  square  feet  of  properties  globally  for  property 
owners/investors. We are compensated for our services through a monthly management fee earned based on either a specified 
percentage of the monthly rental income, rental receipts generated from the property under management or a fixed fee. We 
are also often reimbursed for our administrative and payroll costs directly attributable to the properties under management. 
Our management agreements with our property management services clients may be terminated by either party with notice 
generally ranging between 30 to 90 days; however, we have developed long-term relationships with many of these clients and 
the  typical  contract  continues  for  multiple  years.  We  believe  our  contractual  relationships  with  these  clients  put  us  in  an 
advantageous position to provide other services to them, including leasing, refinancing, disposition and appraisal. 

Project  management  services  are  provided  to  owners,  investors  and  occupiers  of  real  estate  in  local  markets. 
Revenues  from  project  management  services  generally  include  fixed  management  fees,  variable  fees  and  incentive  fees  if 
certain  agreed-upon  performance  targets  are  met.  Revenues  from  project  management  may  also  include  reimbursement  of 
payroll  and  related  costs  for  personnel  providing  the  services  and  subcontracted  vendor  costs.  While  the  majority  of  our 
project  management  revenue  is  reported  in  our  Global  Workplace  Solutions  segment,  we  also  report  one-off  and  non-
contractual  project  management  revenue  in  our  Advisory  Services  segment.  In  2020,  project  management  revenue  in  our 
Advisory Services segment represented approximately 31% of total project management revenue for CBRE. 

Valuation Services 

We  provide  valuation  services  that  include  market-value  appraisals,  litigation  support,  discounted  cash  flow 
analyses,  feasibility  studies  as  well  as  consulting  services  such  as  property  condition  reports,  hotel  advisory  and 
environmental  consulting.  Our  valuation  business  has  developed  proprietary  systems  for  data  management,  analysis  and 
valuation  report  preparation,  which  we  believe  provide  us  with  an  advantage  over  our  competitors.  We  believe  that  our 
valuation  business  is  one  of  the  largest  in  the  commercial  real  estate  industry.  During  2020,  we  completed  over  200,800 
valuation, appraisal and advisory assignments, excluding residential valuations in Asia Pacific. 

Global Workplace Solutions 

Global  Workplace  Solutions  provides  a  broad  suite  of  integrated,  contractually-based  outsourcing  services  to 

occupiers of real estate, including facilities management, project management and transaction services (leasing and sales). 

We believe the outsourcing of corporate real estate services is a long-term trend in our industry, with multi-national 
corporations, and other large occupiers of space utilizing global, full-service real estate firms to achieve better workplaces for 
their  people,  while  attempting  to  lower  their  cost  of  occupancy.  We  typically  enter  into  multi-year,  often  multi-service, 
outsourcing contracts with services delivered via dedicated account teams and/or an on-demand basis. The key outsourcing 
services offered through this business segment are described below. 

Facilities Management Services 

Facilities  Management  involves  the  day-to-day  management  of  client-occupied  space  for  traditional  office  space, 
such as headquarter buildings, regional offices and administrative offices, as well as facilities serving specialized industries, 
such  as  data  centers,  life  science  and  medical  facilities,  distribution  warehouses,  government  facilities  and  retail  stores. 
Contracts  for  facilities  management  services  are  often  structured  so  that  we  are  reimbursed  for  client-dedicated  personnel 
costs and subcontracted vendor costs as well as associated overhead expenses plus a monthly fee, and in some cases, annual 
incentives  tied  to  agreed-upon  performance targets,  with  any  penalties typically capped.  In  addition,  we  have  contracts  for 
facilities  management  services  based  on  fixed-fee  unit  prices  or  guaranteed  maximum  prices.  Fixed-fee  contracts  are 
typically  structured  where  an  agreed-upon  scope  of  work  is  delivered  for  a  fixed  price  while  guaranteed  maximum  price 
contracts are structured with an agreed upon scope of work that will be provided to the client for a not-to-exceed price. We 
furnish  facilities  management  services  to  clients  with  single  or  multiple-location  assets  as  well  as  regional,  national  and 

(cid:3)

3 

 
 
 
 
 
  
 
 
 
 
global  portfolios.  As  of  December 31,  2020,  we  managed  approximately  4.3 billion  square  feet  of  facilities  on  behalf  of 
occupiers. 

Project Management Services 

Project  management  services  are  typically  provided  on  a  portfolio-wide  or  programmatic  basis.  Revenues  from 
project management services generally include fixed management fees, variable fees, lump sum and incentive fees if certain 
agreed-upon  performance  targets  are  met.  Revenues  from  project  management  may  also  include  reimbursement  of  payroll 
and  related  costs  for  personnel  providing  the  services  and  subcontracted  vendor  costs.  In  2020,  we  were  responsible  for 
implementing  project  management  contracts  valued  at  approximately  $93.0 billion.  While  the  majority  of  our  project 
management revenue is reported in our Global Workplace Solutions segment, as previously mentioned, we also report project 
management  revenue  in  our  Advisory  Services  segment.  In  2020,  project  management  revenue  in  our  Global  Workplace 
Solutions segment represented approximately 69% of total project management revenue for CBRE. 

Transaction Services 

We  provide  strategic  advice  and  execution  for  occupiers  of  real  estate  in  connection  with  the  leasing,  sale  or 
acquisition  of  office,  industrial  and  retail  space.  Within  the  Global  Workplace  Solutions  business,  transaction  services  are 
performed for account-based clients, often as a key part of an integrated suite of commercial real estate services (with leasing 
being the most meaningful revenue stream included in our Global Workplace Solutions revenue). In 2020, leasing revenue 
included in our Global Workplace Solutions revenue represented approximately 2% of global leasing revenue for CBRE. 

Real Estate Investments 

Real Estate Investments includes: (i)  investment management services provided globally; (ii) development services 

in the U.S. and United Kingdom (U.K.); and (iii) flexible office space solutions. 

Investment Management Services 

Investment  management  services  are  conducted  through  our  indirect  wholly-owned  subsidiary,  CBRE  Global 
Investors, LLC (CBRE Global Investors) and its global affiliates. CBRE Global Investors provides investment management 
services  to  pension  funds,  insurance  companies,  sovereign  wealth  funds,  foundations,  endowments  and  other  institutional 
investors seeking to generate returns and diversification through investment in real assets such as real estate, infrastructure, 
master  limited  partnerships  and  other  assets.  We  sponsor  investment  programs  that  span  the  risk/return  spectrum  in  North 
America, Europe, Asia and Australia. In some strategies, CBRE Global Investors and its investment teams co-invest with its 
limited partners. 

CBRE  Global  Investors’  offerings  are  organized  into  five primary  categories:  (1) direct  real  estate  investments 
through  sponsored  funds;  (2) direct  real  estate  investments  through  separate  accounts;  (3) indirect  real  estate  and 
infrastructure  investments  through  listed  securities;  (4) indirect  real  estate,  infrastructure  and  private  equity  investments 
through  multi-manager  investment  programs;  and  (5) credit  investments  backed  by  real  estate  through  sponsored  funds, 
separate accounts or pooled strategies. 

Assets  under  management  (AUM)  totaled  $122.7 billion  at  December 31,  2020  as  compared  to  $112.9 billion  at 

December 31, 2019, an increase of $9.8 billion ($5.2 billion in local currency). 

Development Services 

Development services are conducted through our indirect wholly-owned subsidiary Trammell Crow Company, LLC, 
which provides commercial real estate development services in the U.S., and Telford Homes Plc, a developer of residential 
multi-family properties in the U.K. 

Trammell Crow Company pursues opportunistic, risk-mitigated development and investment strategies for users of 
and investors in commercial real estate, as well as for its own account. The company is active in industrial, office, residential 

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multi-family/mixed-use  projects,  life  sciences  and  healthcare  facilities  of  all  types  (medical  office  buildings,  hospitals  and 
ambulatory surgery centers) and retail properties. Trammell Crow Company is compensated by its clients on a fee basis with 

no, or limited, ownership interest in a property; in partnership with its clients through co-investment – either on an individual 
project  basis  or  through  programs  with  certain  strategic  capital  partners  or  for  its  own  account  with  100%  ownership. 
Development  services  activity  in  which  Trammell  Crow  Company  has  an  ownership  interest  is  conducted  through 
subsidiaries that are consolidated or unconsolidated for financial reporting purposes, depending primarily on the extent and 
nature of our ownership interest. 

Telford  Homes  is  a  developer  of  residential-led,  mixed-use  sites  in  locations  across  London,  where  the  need  for 
homes  exceeds  supply.  In  recent  years,  Telford  has  undertaken  a  strategic  shift  to  focus  on  the  growing  build-to-
rent/multifamily market and is pursuing such opportunities with a number of third-party investors. 

At  December 31,  2020,  we  had  $14.9 billion  of  development  projects  in  process,  and  our  development  pipeline 
(prospective projects that we estimate have a greater than 50% chance of closing or where land has been acquired and the 
projected construction start date is more than one year out) totaled $6.1 billion at December 31, 2020. 

Flexible-Space Solutions 

Flexible-space solutions operations are conducted through our indirect wholly-owned subsidiary, CBRE Hana, LLC 
(Hana).  Hana  develops  and  operates  integrated,  scalable,  flexible  workspaces,  with  a  particular  focus  on  dedicated  office 
suites  that  appeal  to  large  enterprises.  It  also  offers  flexible  conference  room  and  event  workspaces  and  communal  co-
working  space.  Hana  helps  institutional  property  owners  meet  the  rapidly  growing  demand  from  real  estate  occupiers  for 
flexible office space solutions. 

Competition 

We face competition across our lines of business on an international, national, regional and local level. Although we 
are the largest commercial real estate services firm in the world in terms of 2020 revenue, our relative competitive position 
varies significantly across geographic markets, property types and services. We face competition from other global, national, 
regional and local commercial real estate service providers; companies that traditionally competed in limited portions of our 
facilities  management  business  and  have  expanded  into  other  outsourcing  offerings;  in-house  corporate  real  estate 
departments  and  property  owners/developers  that  self-perform  real  estate  services;  investment  banking  firms,  investment 
managers  and  developers  that  compete  with  us  to  raise  and  place  investment  capital;  and  accounting/consulting  firms  that 
advise on real estate strategies. Some of these firms may have greater financial resources than we do. 

Despite  ongoing  consolidation,  the  commercial  real  estate  services  industry  remains  highly  fragmented  and 
competitive. Although many of our competitors are substantially smaller than we are, some of them are larger on a regional 
or  local-market  basis  or  have  a  stronger  position  in  a  specific  market  segment  or  service  offering.  Among  our  primary 
competitors are other large national and global firms, such as Jones Lang LaSalle Incorporated (JLL), Cushman & Wakefield 
plc,  Colliers  International  Group  Inc.,  Savills  plc,  and  Newmark  Group  Inc.;  market-segment  specialists,  such  as  Eastdil 
Secured, Marcus & Millichap, Inc. and Walker & Dunlop, Inc.; and firms with business lines that compete with our occupier 
outsourcing business, such as ISS, and Sodexo S.A. In addition, in recent years, providers of flexible office-space solutions, 
such  as  WeWork,  IWG/Regus/Spaces,  Industrious  National  Management  Company  LLC  (“Industrious”)  and  Knotel,  have 
offered  services  directly  to  occupiers,  providing  competition,  particularly  for  smaller  space  requirements.  These  providers 
also compete directly with our flexible-space solutions subsidiary, Hana. 

Seasonality 

In  a  typical  year,  a  significant  portion  of  our  revenue  is  seasonal,  which  an  investor  should  keep  in  mind  when 
comparing our financial condition and results of operations on a quarter-by-quarter basis. Historically, our revenue, operating 
income, net income and cash flow from operating activities have tended to be lowest in the first quarter and highest in the 
fourth quarter of each year. Revenue, earnings and cash flow have generally been concentrated in the fourth calendar quarter 

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due to the focus on completing sales, financing and leasing transactions prior to year-end. The severe and ongoing impact of 
the novel coronavirus (Covid-19) pandemic may cause seasonality to deviate from historical patterns. 

Human Capital 

People & Culture 

People are at the center of our strategy. As a services organization, we aspire to deliver measurably superior client 
outcomes.  Attracting,  retaining  and  developing  the  best  talent  is  essential  to  achieving  these  goals.  Our  human  capital 
programs help prepare our professionals for critical roles and future leadership positions, reward our people with competitive 
pay  and  benefits,  foster  an  engaging  and  inclusive  workplace,  and  improve  employee  productivity  through  investments  in 
technology,  tools  and  resources.  At  December 31,  2020,  excluding  our  independent  affiliates,  we  had  more  than 
100,000 employees  worldwide,  approximately  48%  of  whose  costs  are  fully  reimbursed  by  clients  and  are  mostly  in  our 
Global Workplace Solutions segment and our property management line of business within our Advisory Services segment. 
At December 31, 2020, approximately 13% of our employees worldwide were subject to collective bargaining agreements. 
Our  global  workforce  at  December 31,  2020  is  comprised  of  approximately  33% female  employees  and  67% male 
employees. 

RISE Values 

We champion four key values—Respect, Integrity, Service, Excellence—which serve as the foundation upon which 

our company is built and as a touchstone for how our employees conduct themselves. 

Diversity, Equity and Inclusion 

We are committed to creating an inclusive workplace—one that promotes and values diversity, and thrives when our 
people feel safe, valued and heard. To lead this effort, we created the role of Chief Responsibility Officer, a senior executive-
level position reporting directly to our Chief Executive Officer. We also continue to implement internal initiatives to increase 
diversity  in  our  workforce  and  strengthen  an  inclusive  culture.  Among  them  is  a  company  policy  which  provides  that  a 
diverse  candidate  should  be  included  at  the  in-person  interview  stage  for  all  positions  at  the  Director  level  and  above,  the 
interview  panel  for  all  positions  at  the  Director  level  and  above  should  include  a  diverse  interviewer,  and  at  least  one 
diversity  and  inclusion-focused  hiring  objective  is  included  in  all  performance  appraisals  for  Director  level  and  above 
employees.  Another  significant  way  we  advance  workplace  diversity  is  through  our  employee  business  resource  groups, 
which  are  an  integral  component  of  our  DE&I  efforts.  The  resource  groups  offer  career  and  professional  development 
opportunities,  connections  and  networking  possibilities  across  all  business  lines  and  regions,  and  community  involvement 
opportunities.  The  company  has  also  rolled  out  four different  programs  that  fund  diversity  recruiting  and  committed  to 
spending $1 billion with diverse suppliers in 2021, and to grow this spend to $3 billion in five years. In 2020, our policies and 
practices earned the company a place in the Bloomberg Gender-Equality Index and the Human Rights Campaign’s Corporate 
Equality Index. 

Total Rewards 

We recognize and appreciate that compensation and benefits are an important part of the employment relationship. 
We provide competitive total rewards programs in all the markets in which we operate, including fixed and variable pay, and 
comprehensive,  company-specific  benefits  that  complement  legislatively  required  programs.  Additionally,  managers  may 
implement flexible work arrangements, such as compressed work weeks and flextime, after considering several factors such 
as the nature of the employee’s work. We remain committed to providing eligible employees with meaningful and affordable 
benefits. We provide a variety of programs to support holistic physical and behavioral health, short- and long-term financial 
stability, family planning and emotional resiliency for employees at any stage in their career. 

Learning and Development 

We  prioritize  and  invest  in  a  multitude  of  training  and  development  programs  that  enable  employees  to  build 
satisfying  careers.  These  include  webinars,  classroom  training,  self-paced e-learning,  coaching, mentoring and  a  variety  of 

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on-the-job projects. To increase diversity, equity and inclusion awareness and adoption, we also launched a new mandatory 
diversity training program in 2020 for all employees globally. As part of this diversity training program, our senior leaders 
completed  an  intercultural  development  inventory  self-assessment,  attended  a  3-hour  instructor-led  virtual  session  and 
developed an inclusive leader personal action plan. 

Communication and Engagement 

Our success depends on employees understanding how their work contributes to the company’s overall strategy. We 
use a variety of channels to facilitate two-way communication, including open forums with executives, employee experience 
surveys and engagement through our employee resource groups. 

Workplace Safety and Well-Being 

We  drive  a  culture  where  safety  and  well-being  are  incorporated  into  every  business  decision.  We  insist  on  high 
global  standards  and  leadership  accountability  and  strive  to  continually  improve  safety  outcomes.  We  define  well-being 
across  five  dimensions:  occupational,  social,  environmental,  physical,  and  intellectual.  In 2020,  we  hosted  a  globally 
coordinated Safety and Well-Being Week. We also launched the “Be Well” campaign, focused on supporting employee well-
being  and  produced  and  published  throughout  the  year  well-being  awareness  podcasts  and  articles  under  the  banner  “Stay 
Well.” 

Communities and Giving 

We are committed to supporting and adding value to the communities where our employees live and work around 
the world, as well as in communities where the need is greatest. In 2020, we raised approximately $15.4 million for Covid-19 
relief  efforts,  our  largest-ever  fund-raising  program,  thanks  to  the  generosity  of  our  people  and  a  substantial  company 
contribution. These funds are supporting organizations doing vital work in communities worldwide, and through our newly 
formed  Employee  Resilience  Fund,  our  CBRE  colleagues  who  are  struggling  financially  due  to  the  Covid-19  pandemic. 
Following  social  unrest  in  the  U.S.  in 2020,  we  launched  a  similar  fund-raising  program  and  raised  approximately 
$2.3 million for organizations that are working for racial justice. 

Intellectual Property 

We  regard  our  intellectual  property  as  an  important  part  of  our  business.  We  hold  various  trademarks  and  trade 
names worldwide, which include the “CBRE,” “Hana” and “Telford” marks. Although we believe our intellectual property 
plays a role in maintaining our competitive position in a number of the markets that we serve, we do not believe we would be 
materially,  adversely  affected  by  the  expiration  or  termination  of  our  trademarks  or  trade  names  or  the  loss  of  any  of  our 
other  intellectual  property  rights  other  than  the  “CBRE”  and  “Trammell  Crow  Company”  marks.  We  maintain  trademark 
registrations for the “CBRE,” “Hana” and “Telford” service marks in jurisdictions where we conduct significant business. 

We hold a license to use the “Trammell Crow Company” trade name pursuant to a license agreement with CF98, 
L.P., an affiliate of Crow Realty Investors, L.P., d/b/a Crow Holdings, which may be revoked if we fail to satisfy usage and 
quality control covenants under the license agreement. 

In  addition  to  trademarks  and  trade  names,  we  have  acquired  and  developed  proprietary  technologies  for  the 
provision of complex services and analysis. We have a number of pending patent applications relating to these proprietary 
technologies.  We  will  continue  to  file  additional  patent  applications  on  new  inventions,  as  appropriate,  demonstrating  our 
commitment  to  technology  and  innovation.  We  also  offer  proprietary  research  to  clients  through  our  CBRE  Research  and 
CBRE  Econometric  Advisors  commercial  real  estate  market  information  and  forecasting  groups  and  we  offer  proprietary 
investment analysis and structures through our CBRE Global Investors business. 

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Material Governmental Matters 

Environment 

Federal,  state  and  local  laws  and  regulations  in  the  countries  in  which  we  do  business  impose  environmental 
liabilities, controls, disclosure rules and zoning restrictions that affect the ownership, management, development, use or sale 
of  commercial  real  estate.  Certain  of  these  laws  and  regulations  may  impose  liability  on  current  or  previous  real  property 
owners  or  operators  for  the  cost  of  investigating,  cleaning  up  or  removing  contamination  caused  by  hazardous  or  toxic 
substances at a property, including contamination resulting from above-ground or underground storage tanks or the presence 
of asbestos or lead at a property. If contamination occurs or is present during our role as a property or facility manager or 
developer, we could be held liable for such costs as a current “operator” of a property, regardless of the legality of the acts or 
omissions that caused the contamination and without regard to whether we knew of, or were responsible for, the presence of 
such hazardous or toxic substances. The operator of a site also may be liable under common law to third parties for damages 
and injuries resulting from exposure to hazardous substances or environmental contamination at a site, including liabilities 
arising from exposure to asbestos-containing materials. Under certain laws and common law principles, any failure by us to 
disclose environmental contamination at a property could subject us to liability to a buyer or lessee of the property. Further, 
federal,  state  and  local  governments  in  the  countries  in  which  we  do  business  have  enacted  various  laws,  regulations  and 
treaties governing environmental and climate change, particularly for “greenhouse gases,” which seek to tax, penalize or limit 
their release. Such regulations could lead to increased operational or compliance costs over time. 

While we are aware of the presence or the potential presence of regulated substances in the soil or groundwater at or 
near  several  properties  owned,  operated  or  managed  by  us  that  may  have  resulted  from  historical  or  ongoing  activities  on 
those  properties,  we  are  not  aware  of  any  material  noncompliance  with  the  environmental  laws  or  regulations  currently 
applicable to us, and we are not the subject of any material claim for liability with respect to contamination at any location. 
However, these laws and regulations may discourage sales and leasing activities and mortgage lending with respect to some 
properties,  which  may  adversely  affect  both the commercial  real  estate  services industry  in  general  and  us.  Environmental 
contamination or other environmental liabilities may also negatively affect the value of commercial real estate assets held by 
entities that are managed by our investment management and development services businesses, which could adversely affect 
the results of operations of these business lines. 

Available Information 

Our Annual Report on Form 10-K (Annual Report), Quarterly Reports on Form 10-Q, Current Reports on Form 8-
K, Proxy Statements and amendments to those reports filed or furnished pursuant to Sections 13(a) or 15(d) of the Securities 
Exchange  Act  of  1934,  as  amended  (the  Exchange Act),  are  available  on  the  Investor  Relations  section  of  our  website 
(https://ir.cbre.com)  as  soon  as  reasonably  practicable  after  we  electronically  file  such  material  with,  or  furnish  it  to,  the 
U.S. Securities and Exchange Commission (the SEC). We also make available through our website other reports filed with or 
furnished to the SEC under the Exchange Act, including reports filed by our officers and directors under Section 16(a) of the 
Exchange Act. All of the information on our Investor Relations website is available to be viewed free of charge. The SEC 
maintains  a  website  (http://www.sec.gov)  that  contains  reports,  proxy  and  information  statements,  and  other  information 
regarding issuers that file electronically with the SEC. 

Our website (http://www.cbre.com) contains information concerning us. We routinely use our website as a channel 
of distribution for our information, including financial and other material information. Information contained on our website 
is not part of this Annual Report or our other filings with the SEC. We have included the web addresses of the company and 
the SEC as inactive textual references only. Except as specifically incorporated by reference into this document, information 
on these websites is not part of this document. 

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Item 1A.    Risk Factors. 

Set  forth  below  and  elsewhere  in  this  Annual  Report  and  in  other  documents  we  file  with  the  SEC  are  risks  and 
uncertainties  that  could  cause  our  actual  results  to  differ  materially  from  the  results  contemplated  by  the  forward-looking 
statements contained in this Annual Report and other public statements we make. Based on the information currently known 
to us, we believe that the matters discussed below identify the material risk factors affecting our business. However, the risks 
and uncertainties we face are not limited to those described below. Additional risks and uncertainties not presently known to 
us or that we currently believe to be immaterial, but that could later become material, may also adversely affect our business. 

Risks Related to our Business Environment 

Our  performance  is  significantly  related  to  general  economic,  political  and  regulatory  conditions  and,  accordingly,  our 
business,  operations  and  financial  condition  could  be  materially  adversely  affected  by  economic  slowdowns,  liquidity 
constraints,  significant  public  health  events,  fiscal  or  political  uncertainty  and  possible  subsequent  downturns  in 
commercial real estate asset values, property sales and leasing activities in the geographies or industry sectors that we or 
our clients serve. 

Periods of economic weakness or recession, fiscal or political uncertainty, market volatility, declining employment 
levels,  declining  demand  for  commercial  real  estate,  falling  real  estate  values,  disruption  to  the  global  capital  or  credit 
markets or the public perception that any of these events may occur, may materially and negatively affect the performance of 
some or all of our business lines. 

Our business is significantly affected by generally prevailing economic conditions in the markets where we operate. 
Adverse economic conditions, political or regulatory uncertainty and significant public health events can result in declines in 
real estate sale and leasing volumes and the value of commercial real estate. It may also lead to a decrease in funds invested 
in commercial real estate assets and development projects. Such developments in turn may reduce our revenue from property 
management  fees  and  commissions  derived  from  property  sales,  leasing,  valuation  and  financing,  as  well  as  revenues 
associated with development or investment management activities. 

For  example,  during  2020,  commercial  real  estate  markets  globally  were  severely  impacted  by  a  sharp  decline  in 
economic activity due to the spread of Covid-19, which put downward pressure on certain parts of our business. See “The 
Covid-19  pandemic  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  cash  flows  and  financial 
condition” below for additional risks related to the Covid-19 pandemic. 

Our businesses could also suffer from political or economic disruptions (or the perception that such disruptions may 
occur)  that  affect  interest  rates  or  liquidity  or  create  financial,  market  or  regulatory  uncertainty.  For  example,  in  2020, 
uncertainty  over  the  long-term  economic  and  trade  relationship  between  the  U.K  and  European  Union  adversely  impacted 
sales and leasing activity in the U.K. and may continue to adversely impact our business due to market and currency volatility 
and reduced economic activity. 

We  also  make  co-investments  alongside  our  investor  clients  in  our  development  and  investment  management 
businesses. During an economic downturn, capital for our investment activities could be constrained and it may take longer 
for us to dispose of real estate investments or sale prices we achieve may be lower than originally anticipated. As a result, the 
value of our commercial real estate investments may be reduced, and we could realize losses or diminished profitability. In 
addition, economic downturns may reduce the volume of loans our capital markets business originates and/or services. Fees 
within our property management business are generally based on a percentage of rent collections, making them sensitive to 
macroeconomic conditions that negatively impact rent collections and the performance of the properties we manage. 

Economic, political and regulatory uncertainty as well as significant changes and volatility in the financial markets 
and business environment, and in the global landscape, make it difficult for us to predict our financial performance into the 
future.  As  a  result,  any  guidance  or  outlook  that  we  provide  on  our  performance  is  based  on  then-current  conditions,  and 
there is a risk that such guidance may turn out to be inaccurate. 

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Adverse  developments  in  the  credit  markets  may  materially  harm  our  business,  results  of  operations  and  financial 
condition. 

Our investment management, development services and capital markets (including property sales and mortgage and 
structured  financing  services)  businesses  are  sensitive  to  credit  cost  and  availability  as  well  as  financial  liquidity. 
Additionally,  the  revenues  in  all  of  our  businesses  are  dependent  to  some  extent  on  the  overall  volume  of  activity  (and 
pricing) in the commercial real estate markets. 

Disruptions in the credit markets may have a material adverse effect on our business of providing advisory services 
to owners, investors and occupiers of real estate in connection with the leasing, disposition and acquisition of property. If our 
clients  are  unable  to  obtain  credit  on  favorable  terms,  there  may  be  fewer  property  leasing,  disposition  and  acquisition 
transactions.  In addition,  under such  conditions,  our  investment management  and  development  services  businesses  may  be 
unable to attract capital or achieve returns sufficient to earn incentive fees and we may also experience losses of co-invested 
equity capital if the disruption causes a prolonged decline in the value of investments made. 

Our  operations  are  subject  to  social,  political  and  economic  risks  in  foreign  countries  as  well  as  foreign  currency 
volatility. 

We conduct a significant portion of our business and employ a substantial number of people outside of the U.S. and, 
as  a  result,  we  are  subject  to  risks  associated  with  doing  business  globally.  During  the  year  ended  December 31,  2020, 
approximately 44% of our revenue was transacted in foreign currencies. Fluctuations in foreign currency exchange rates may 
result  in  corresponding  fluctuations  in  revenue  and  earnings  as  well  as  the  assets  under  management  for  our  investment 
management business, which could have a material adverse effect on our business, financial condition and operating results. 
Due to the constantly changing currency exposures to which we are subject and the volatility of currency exchange rates, we 
cannot predict the effect of exchange rate fluctuations upon future operating results. 

In addition, international economic trends, foreign governmental policy actions and the following factors may have a 

material adverse effect on the performance of our business: 

• 

• 

• 

• 

• 

• 

• 

• 

difficulties and costs of staffing and managing international operations among diverse geographies, languages 
and cultures; 

currency restrictions, transfer-pricing regulations and adverse tax consequences, which may affect our ability 
to transfer capital and profits; 

adverse changes in regulatory or tax requirements and regimes or uncertainty about the application of or the 
future of such regulatory or tax requirements and regimes; 

responsibility  for  complying  with  numerous,  potentially  conflicting  and  frequently  complex  and  changing 
laws  in  multiple  jurisdictions,  e.g.,  with  respect  to  data  protection,  privacy  regulations,  corrupt  practices, 
embargoes, trade sanctions, employment and licensing; 

the impact of regional or country-specific business cycles and economic instability, including those related to 
public health or safety events; 

greater difficulty in collecting accounts receivable or delays in client payments in some geographic regions; 

foreign ownership restrictions in certain countries, particularly in Asia Pacific and the Middle East, or the risk 
that such restrictions will be adopted in the future; and 

changes in laws or policies governing foreign trade or investment and use of foreign operations or workers, 
and  any  negative  sentiments  towards  multinational  companies  as  a  result  of  any  such  changes  to  laws  or 
policies as well as other geopolitical risks. 

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We  maintain  anti-corruption  and  anti-money-laundering  compliance  programs  throughout  the  company  as  well  as 
programs  designed  to  enable  us  to  comply  with  any  potential  government  economic  sanctions,  embargoes  or  other 
import/export  controls.  However,  coordinating  our  activities  to  deal  with  the  broad  range  of  complex  legal  and  regulatory 
environments in which we operate presents significant challenges. We may not be successful in complying with regulations 
in all situations and violations may result in criminal or material civil sanctions and other costs against us or our employees, 
and may have a material adverse effect on our reputation and business. 

We have committed additional resources to expand our worldwide sales and marketing activities, to globalize our 
service  offerings  and  products  in  select  markets  and  to  develop  local  sales  and  support  channels.  If  we  are  unable  to 
successfully implement these plans, maintain adequate long-term strategies that successfully manage the risks associated with 
our global business or adequately manage operational fluctuations, our business, financial condition or results of operations 
could be harmed. In addition, we have established operations and seek to grow our presence in many emerging markets to 
further  expand  our  global  platform.  However,  we  may  not  be  successful  in  effectively  evaluating  and  monitoring  the  key 
business,  operational,  legal  and  compliance  risks  specific  to  those  markets.  The  political  and  cultural  risks  present  in 
emerging countries could also harm our ability to successfully execute our operations or manage our businesses there. 

Risks Related to Our Operations 

The  Covid-19  pandemic  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  cash  flows  and 
financial condition. 

The Covid-19 pandemic has created significant economic and societal disruption, which has adversely affected our 
business operations, and may materially and adversely affect our results of operations, cash flows and financial condition. In 
2020, the Covid-19 pandemic resulted in a decline in real estate sales, financing, construction and leasing activity, adversely 
impacting deal volume in our property sales and leasing activity in our Advisory Services segment. We expect this impact to 
continue in 2021. The continued spread of the Covid-19 pandemic may cause further economic weakness and may result in a 
general  decline  in  the  value  of  commercial  real  estate  and  in  rents,  which  in  turn  may  reduce  our  revenue  from  property 
commissions derived from property leasing, sales, valuation and financing, as well as property management fees and other 
fees  and  revenues,  equity  earnings  and  gains  on  asset  sales  associated  with  development  or  investment  management 
activities.  It  may  also  result  in  losses  due  to  our  participation  in  the  Government  Sponsored  Enterprise  lending  programs, 
which  require  us  to  satisfy  certain  forbearance  and  loss  sharing/repurchase  obligations.  Furthermore,  our  investment 
management,  development  services  and  capital  markets  (including  property  sales  and  mortgage  and  structured  financing 
services) businesses are sensitive to credit costs and availability, as well as financial liquidity, and dislocations in the capital 
markets related to the Covid-19 pandemic may adversely impact the performance of these businesses. In addition, if office 
workers  continue  to  work  from  home  after  the  Covid-19  crisis  has  passed,  it  may  alter  the  demand  for  office  space, 
particularly in major urban areas, which may in turn lead to a decline in other sectors of commercial real estate such as multi-
family and retail. 

In  2020,  we  transitioned  a  significant  subset  of  our  employee  population  to  remote  work  environments  to  help 
mitigate  the  public  health  risk  and  comply  with  government  directives,  most  of  whom  continue  to  work  remotely.  These 
arrangements increase our reliance on technology and may exacerbate certain risks to our business, including those relating to 
the  security  and  effectiveness  of  our  information  and  technology  networks.  While  we  have  undertaken  measures  that  we 
believe  to  be  best  practices  to  safeguard  CBRE  operations  and  business  continuity,  there  can  be  no  assurance  that  these 
measures will be successful in every instance. In addition, certain of our employees and independent contractors, in particular 
in our Global Workplace Solutions segment, have been deemed to be “essential workers” and are unable to work remotely. 
As a result, they may be exposed to Covid-19 in their workplaces. If one of more of our employees, independent contractors, 
clients or others at our worksites becomes ill from Covid-19 and attributes their exposure to such illness to us or one of our 
worksites,  we  could  be  subject  to  allegations  of  failure  to  adequately  mitigate  the  risk  of  such  exposure.  Such  allegations 
could harm our reputation and expose us to the risks of litigation and liability. 

The  extent  to  which  the  Covid-19  pandemic  impacts  our  business,  results  of  operations,  cash  flows  and  financial 
condition will depend on numerous evolving factors that we may not be able to accurately predict, including: the duration and 
scope of the pandemic; governmental, business and other actions that have been and continue to be taken in response to the 
pandemic; the impact of the pandemic on economic activity and actions taken in response; the effect on our clients and client 

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11 

 
 
 
 
 
 
 
demand for our services; the health of and the effect on our workforce and our ability to meet staffing needs, particularly if 
members  of  our  workforce  are  quarantined  as  a  result  of  exposure;  the  ability  of  our  clients  to  pay  for  our  services;  the 
acceleration of secular changes in the use of certain commercial real estate; and any closures of our or our clients’ offices and 
facilities. In addition, if the pandemic continues to create disruptions in the credit or financial markets, or impacts our credit 
ratings, it could adversely affect our ability to access capital on favorable terms and continue to meet our liquidity needs, all 
of which are highly uncertain and cannot be predicted. This situation continues to change rapidly and additional impacts may 
arise that we are not aware of currently. To the extent the Covid-19 pandemic adversely affects our business and financial 
results, it may also have the effect of heightening many of the other risks described elsewhere in this Annual Report. 

A  significant  portion  of  our  loan  origination  and  servicing  business  depends  upon  our  relationships  with  U.S. 
Government  Sponsored  Enterprises.  As  an  approved  seller/servicer  for  the  Government  Sponsored  Enterprises,  we  are 
required to originate and service loans in accordance with their individual program requirements, including participation 
in loss sharing and repurchase arrangements. Our obligations under these programs may materially and adversely impact 
our results of operations, cash flows and financial condition. 

A  significant  portion  of  our  loan  origination  and  servicing  business  (which  we  conduct  through  certain  of  our 
wholly-owned  subsidiaries)  depends  upon  our  relationship  with  the  Federal  National  Mortgage  Association  (Fannie  Mae), 
and  the  Federal  Home  Loan  Mortgage  Corporation  (Freddie  Mac),  collectively  the  Government  Sponsored  Enterprises 
(GSEs). Numerous pieces of legislation seeking various types of changes designed to reform the GSEs and the U.S. housing 
finance  system  have  been  introduced  in  Congress  including  among  other  things,  changes  to  the  role  the  GSEs  play  in  the 
U.S. housing  finance  system  and  the  winding  down  or  conservatorship  of  Fannie  Mae  and  Freddie  Mac  over  a  period  of 
years. Legislation that curtails the GSEs’ activities and/or alters the structure or existence of the GSEs, if enacted, may result 
in  a  significant  decrease  in  our  loan  origination  and  servicing  revenue  and  could  have  a  material  impact  on  our  loan 
origination and servicing business. 

As  an  approved  seller/servicer  for  the  GSEs,  we  are  required  to  comply  with  various  eligibility  criteria  and  are 
required  to  originate  and  service  loans  in  accordance  with  their  individual  program  requirements.  Failure  to  comply  with 
these  requirements  may  result  in  termination  or  withdrawal  of  our  approval  to  sell  and  service  the  GSE  loans.  On 
March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in the U.S. in response 
to  the  Covid-19  pandemic.  The  CARES Act,  among  other  things,  permits  borrowers  with  government-backed  mortgages 
from GSEs who are experiencing a financial hardship to obtain forbearance of their loans, which may materially increase our 
exposure under such programs. For Fannie Mae loans that we service, we are obligated to advance scheduled principal and 
interest  payments  to  Fannie Mae,  regardless  of  whether  the  borrowers  actually  make  the  payments.  These  advances  are 
reimbursable  by  Fannie Mae  after  120 days,  but  require  an  immediate  capital  outlay.  Further,  with  respect  to  Fannie Mae 
loans, if the loan goes into foreclosure or is restructured, we have an obligation to share in up to one-third of any losses. For 
the  Freddie Mac  Small  Balance  Lending  (SBL)  program,  we  could  potentially  be  obligated  to  repurchase  any  loan  that 
remains  in  default  for  120 days  following  the  forbearance  period,  if  the  default  occurred  during  the  first  12 months  after 
origination and such loan had not been earlier securitized. In addition, we may be responsible for a loss not to exceed 10% of 
the  original  principal  amount  of  any  SBL  loan  that  is  not  securitized  and  goes  into  default  after  the  12-month  repurchase 
period. We may need to secure additional sources of financing in order to satisfy our forbearance and loss sharing/repurchase 
obligations under these programs. We cannot make any assurances that such financing would be available on attractive terms, 
if at all. Our forbearance and loss sharing/repurchase obligations under these programs may materially adversely impact our 
results of operations, cash flows and financial condition. 

We  have  numerous  local,  regional  and  global  competitors  across  all  of  our  business  lines  and  the  geographies  that  we 
serve, and further industry consolidation, fragmentation or innovation could lead to significant future competition. 

We  compete  across  a  variety  of  business  disciplines  within  the  commercial  real  estate  services  and  investment 
industry,  including  property  management,  facilities  management,  project  and  transaction  management,  tenant  and  landlord 
leasing,  capital  markets  solutions  (property  sales,  commercial  mortgage  origination  and  structured  finance),  flexible  space 
solutions,  real  estate  investment  management,  valuation,  loan  servicing,  development  services  and  proprietary  research. 
Although  we  are  the  largest  commercial  real  estate  services  firm  in  the  world  in  terms  of  2020  revenue,  our  relative 
competitive position varies significantly across geographies, property types and services and business lines. 

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12 

 
 
 
 
 
 
Depending on the geography, property type or service or business line, we face competition from other commercial 
real estate services providers and investment firms, including outsourcing companies that traditionally competed in limited 
portions of our facilities management business and have expanded their offerings from time to time, in-house corporate real 
estate  departments,  developers,  flexible  space  providers,  institutional  lenders,  insurance  companies,  investment  banking 
firms, investment managers and accounting and consulting firms. Some of these firms may have greater financial resources 
allocated  to  a  particular  geography,  property  type  or  service  or  business  line  than  we  have  allocated  to  that  geography, 
property type, service or business line. In addition, future changes in laws could lead to the entry of other new competitors, 
such as financial institutions. 

Although many of our existing competitors are local or regional firms that are smaller than we are, some of these 
competitors  are  larger  on  a  local  or  regional  basis.  We  are  further  subject  to  competition  from  large  national  and  multi-
national  firms  that  have  similar  service  and  investment  competencies  to  ours,  and  it  is  possible  that  further  industry 
consolidation could lead to much larger and more formidable competitors globally or in the particular geographies, property 
types, service or business lines that we serve. In addition, disruptive innovation by existing or new competitors could alter the 
competitive  landscape  in  the  future  and  require  us  to  accurately  identify  and  assess  such  changes  and  make  timely  and 
effective changes to our strategies and business model to compete effectively. Furthermore, we are substantially dependent 
on  long-term  client  relationships  and  on  revenue  received  for  services  under  various  service  agreements.  Many  of  these 
agreements may be canceled by the client for any reason with as little as 30 to 60 days’ notice, as is typical in the industry. 

In  this  competitive  market,  if  we  are  unable  to  maintain  long-term  client  relationships  or  are  otherwise  unable  to 
retain  existing  clients  and  develop  new  clients,  our  business,  results  of  operations  and/or  financial  condition  may  be 
materially adversely affected. There is no assurance that we will be able to compete effectively, to maintain current fee levels 
or margins, or maintain or increase our market share. 

Our growth and financial performance have benefited significantly from acquisitions, which may not perform as expected 
and similar opportunities may not be available in the future. 

Acquisitions  have  accounted  for  a  significant  component  of  our  growth  over  time.  Any  future  growth  through 
acquisitions will depend in part upon the continued availability of suitable acquisition candidates at attractive prices, terms 
and conditions, as well as sufficient liquidity and credit to fund these acquisitions. We may incur significant additional debt 
from time to time to finance any such acquisitions, which could increase the risks associated with our leverage, including our 
ability  to  service  our  debt.  Acquisitions  involve  risks  that  business  judgments  made  concerning  the  value,  strengths  and 
weaknesses of businesses acquired may prove to be incorrect. Future acquisitions and any necessary related financings also 
may  involve  significant  transaction-related  expenses,  which  could  include  severance,  lease  termination,  transaction  and 
deferred financing costs, among others. 

We  have  had,  and  may  continue  to  experience,  challenges  in  integrating  operations  and  information  technology 
systems  acquired  from  other  companies.  This  could  result  in  the  diversion  of  management’s  attention  from  other  business 
concerns and the potential loss of our key employees or clients or those of the acquired operations. The integration process 
itself may be costly and may adversely impact our business and the acquired company’s business as it requires coordination 
of geographically diverse organizations and implementation of accounting and information technology systems. 

We complete acquisitions with the expectation that they will result in various benefits, but the anticipated benefits of 
these acquisitions are subject to a number of uncertainties, including the ability to timely realize accretive benefits, the level 
of attrition from professionals licensed or associated with the acquired companies and whether we can successfully integrate 
the acquired business. Failure to achieve these anticipated benefits could result in increased costs, decreases in the amount of 
expected revenues and diversion of management’s time and energy, which could in turn materially and adversely affect our 
overall business, financial condition and operating results. 

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13 

 
 
 
 
 
 
 
 
 
 
 
 
 
Our brand and reputation are key assets of our company, and our business may be affected by how we are perceived in the 
marketplace. 

Our brand and reputation are key assets, and we believe our continued success depends on our ability to preserve, 
grow  and  leverage  the  value  of  our  brand.  Our  ability  to  attract  and  retain  clients  is  highly  dependent  upon  the  external 
perceptions of our level of service, trustworthiness, business practices, management, workplace culture, financial condition, 
our response to unexpected events and other subjective qualities. Negative perceptions or publicity regarding these matters, 
even  if  related  to  seemingly  isolated  incidents  and  whether  or  not  factually  correct,  could  erode  trust  and  confidence  and 
damage our reputation among existing and potential clients, which could make it difficult for us to attract new clients and 
maintain  existing  ones.  Negative  public  opinion  could  result  from  actual  or alleged conduct  in any  number  of activities  or 
circumstances, including handling of complaints, regulatory compliance, such as compliance with government sanctions, the 
Foreign  Corrupt  Practices  Act  (FCPA),  the  U.K.  Bribery  Act  and  other  antibribery,  anti-money  laundering  and  corruption 
laws,  the  use  and  protection  of  client  and  other  sensitive  information  and  from  actions  taken  by  regulators  or  others  in 
response  to  such  conduct.  Furthermore,  as  a  company  with  headquarters  and  operations  located  in  the  U.S.,  a  negative 
perception of the U.S. arising from its political or other positions could harm the perception of our company and our brand 
abroad. Although we monitor developments for areas of potential risk to our reputation and brand, negative perceptions or 
publicity would materially and adversely affect our revenues and profitability. Social media channels can also cause rapid, 
widespread reputational harm to our brand. Our brand and reputation may also be harmed by the actions of third parties that 
are outside of our control, including vendors and joint venture partners. 

The protection of our brand, including related trademarks, may require the expenditure of significant financial and 
operational resources. Moreover, the steps we take to protect our brand may not adequately protect our rights or prevent third 
parties  from  infringing  or  misappropriating  our  trademarks.  Even  when  we  detect  infringement  or  misappropriation  of  our 
trademarks,  we  may  not  be  able  to  enforce  all  such  trademarks.  Any  unauthorized  use  by  third  parties  of  our  brand  may 
adversely affect our brand. Furthermore, as we continue to expand our business, especially internationally, there is a risk we 
may face claims of infringement or other alleged violations of third-party intellectual property rights, which may restrict us 
from leveraging our brand in a manner consistent with our business goals. 

Our  Real  Estate  Investments  businesses,  including  our  real  estate  investment  programs  and  co-investment 
activities, subject us to performance and real estate investment risks which could cause fluctuations in our earnings and 
cash flow and impact our ability to raise capital for future investments. 

The  revenue,  net  income  and  cash  flow  generated  by  our  investment  management  business  line  within  our  Real 
Estate Investments segment can be volatile primarily because the management, transaction and incentive fees can vary as a 
result  of  market  movements.  In  the  event  that  any  of  the  investment  programs  that  our  investment  management  business 
manages were to perform poorly, our revenue, net income and cash flow could decline because the value of the assets we 
manage  would  decrease,  which  would  result  in  a  reduction  in  some  of  our  management  fees,  and  our  investment  returns 
would decrease, resulting in a reduction in the incentive compensation we earn. Moreover, we could experience losses on co-
investments  of  our  own  capital  in  such  programs  as  a  result  of  poor  performance.  Investors  and  potential  investors  in  our 
programs  continually  assess  our  performance,  and  our  ability  to  raise  capital  for  existing  and  future  programs  and 
maintaining our current fee structure will depend on our continued satisfactory performance. 

An  important  part  of  the  strategy  for  our  investment  management  business  involves  co-investing  our  capital  in 
certain real estate investments with our clients, and there is an inherent risk of loss of our investments. As of December 31, 
2020, we had committed $76.5 million to fund future co-investments in our Real Estate Investments segment, approximately 
$30.1 million of which is expected to be funded during 2021. In addition to required future capital contributions, some of the 
co-investment entities may request additional capital from us and our subsidiaries holding investments in those assets. The 
failure  to  provide  these  contributions  could  have  adverse  consequences  to  our  interests  in  these  investments,  including 
damage to our reputation with our co-investment partners and clients, as well as the necessity of obtaining alternative funding 
from other sources that may be on disadvantageous terms for us and the other co-investors. Participating as a co-investor is 
an  important  part  of  our  investment  management  line  of  business,  which  might  suffer  if  we  were  unable  to  make  these 
investments. 

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14 

 
 
 
 
 
 
 
 
Selective investment in real estate projects is critical to our development services business strategy within our Real 
Estate Investments segment, and there is an inherent risk of loss of our investments. As of December 31, 2020, we had 21 
real  estate  projects  consolidated  in  our  financial  statements.  In  addition,  as  of  December 31,  2020,  we  were  involved  as  a 
principal  (in  most  cases,  co-investing  with  our  clients)  in  approximately  80  unconsolidated  real  estate  subsidiaries  with 
invested equity of $202.0 million and had committed additional capital to these unconsolidated subsidiaries of $34.8 million. 
As of December 31, 2020, we also had letters of credit of $15.0 million in our U.K. development business, which relate to 
our  share  of  certain  cost  overrun  of  unconsolidated  subsidiaries,  as  well  as  guaranteed  outstanding  notes  payable  of  these 
unconsolidated subsidiaries in our U.S. development business with outstanding balances of $7.5 million. 

During  the  ordinary  course  of  business  within  our  development  services  business  line,  we  provide  numerous 
completion and budget guarantees requiring us to complete the relevant project within a specified timeframe and/or within a 
specified budget, with us potentially being liable for costs to complete in excess of such timeframe or budget. There can be 
no assurance that we will not have to perform under any such guarantees. If we are required to perform under a significant 
number of such guarantees, it could harm our business, results of operations and financial condition. 

Because  the  disposition  of  a  single  significant  investment  can  affect  our  financial  performance  in  any  period,  our 
real estate investment activities could cause fluctuations in our net earnings and cash flow. In many cases, we have limited 
control over the timing of the disposition of these investments and the recognition of any related gain or loss, or incentive 
participation fee. 

The success of our Global Workplace Solutions segment depends on our ability to enter into mutually beneficial contracts, 
deliver high quality levels of service and accurately assess working capital requirements. 

Contracts for our Global Workplace Solutions clients often include complex terms regarding payment of fees, risk 
transfer,  liability  limitations,  termination,  due  diligence  and  transition  timeframes.  Further,  the  facilities  management  and 
project management businesses within our Global Workplace Solutions segment are often impacted by transition activities in 
the  first  year  of  a  contract  as  well  as  the  timing  of  starting  operations  on  these  large  client  contracts.  If  we  are  unable  to 
negotiate contracts with our clients in a timely manner and on mutually beneficial terms, or there is a delay in becoming fully 
operational, our business and results of operation may be negatively impacted. Further, if we fail to deliver the high-quality 
levels of service expected by our clients, it may result in reputational and financial damage, and could impact our ability to 
retain existing clients and attract new clients. 

Our  Global  Workplace  Solutions  segment  also  requires  us  to  accurately  model  the  working  capital  needs  of  this 
business. Should we fail to accurately assess working capital requirements, the cash flow generated by this business may be 
adversely impacted. In addition, if we do not accurately assess the creditworthiness of a client or if a client’s creditworthiness 
changes during the term of the contract, we could potentially be unable to collect on any outstanding payments. 

A  failure  by  third  parties  to  comply  with  service  level  agreements  or  regulatory  or  legal  requirements  could  result  in 
economic and reputational harm to us. 

We  rely  on  third  parties,  and  in  some  cases  subcontractors,  to  perform  activities  on  behalf  of  our  organization  to 
improve  quality,  increase  efficiencies, cut  costs and lower  operational  risks  across  our  business and  support  functions. We 
have instituted a Supplier Code of Conduct, which is intended to communicate to our vendors the standards of conduct we 
expect  them  to  uphold.  Our  contracts  with  vendors  typically  impose  a  contractual  obligation  to  comply  with  our  Supplier 
Code  of  Conduct.  In  addition,  we  leverage  technology  to  help  us  better  screen  vendors,  with  the  aim  of  gaining  a  deeper 
understanding of the compliance, data privacy, health and safety, environmental, sustainability and other risks posed to our 
business  by  potential  and existing  vendors.  If  our  third  parties  do  not  have  the  proper  safeguards  and controls in  place,  or 
appropriate oversight cannot be provided, we could be exposed to increased operational, regulatory, financial or reputational 
risks. A failure by third parties to comply with service level agreements or regulatory or legal requirements in a high quality 
and  timely  manner  could  result  in  economic  and  reputational  harm  to  us.  In  addition,  these  third  parties  face  their  own 
technology,  operating,  business  and  economic  risks,  and  any  significant  failures  by  them,  including  the  improper  use  or 
disclosure of our confidential client, employee or company information, could cause damage to our reputation and harm to 
our business. 

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15 

 
 
 
 
 
 
 
 
 
Our success depends upon the retention of our senior management, as well as our ability to attract and retain qualified 
and experienced employees. 

Our  continued  success  is  highly  dependent  upon  the  efforts  of  our  executive  officers  and  other  key  employees, 
While certain of our executive officers and key employees are subject to long-term compensatory arrangements, there can be 
no assurance that we will be able to retain all key members of our senior management. We also are highly dependent upon 
the retention of our property sales and leasing professionals, who generate a significant amount of our revenues, as well as 
other revenue producing professionals. The departure of any of our key employees, or the loss of a significant number of key 
revenue producers, if we are unable to quickly hire and integrate qualified replacements, could cause our business, financial 
condition and results of operations to materially suffer. Competition for these personnel is significant and we may not be able 
to successfully recruit, integrate or retain sufficiently qualified personnel. In addition, the growth of our business is largely 
dependent upon our ability to attract and retain qualified personnel in all areas of our business. We and our competitors use 
equity incentives and sign-on and retention bonuses to help attract, retain and incentivize key personnel. As competition is 
significant  for  the  services  of  such  personnel,  the  expense  of  such  incentives  and  bonuses  may  increase,  which  could 
negatively impact our profitability, or result in our inability to attract or retain such personnel to the same extent that we have 
in the past. Any significant decline in, or failure to grow, our stock price may result in an increased risk of loss of these key 
personnel. If we are unable to attract and retain these qualified personnel, our growth may be limited, and our business and 
operating results could materially suffer. 

If we are unable to manage the organizational challenges associated with our global operations, we might be unable to 
achieve our business objectives. 

Our global operations present significant management and organizational challenges. It might become increasingly 
difficult to maintain effective standards across a large enterprise and effectively institutionalize our knowledge. It might also 
become more difficult to maintain our culture, effectively manage and monitor our personnel and operations and effectively 
communicate  our  core  values,  policies  and  procedures,  strategies  and  goals.  The  size  of  our  employee  base  increases  the 
possibility that we will have individuals who engage in unlawful or fraudulent activity, or otherwise expose us to business 
and reputational risks. If we are not successful in continuing to develop and implement the processes and tools designed to 
manage our enterprise and instill our culture and core values into all of our employees, our reputation and ability to compete 
successfully and achieve our business objectives could be impaired. In addition, from time to time, we have made, and may 
continue to  make,  changes  to  our  operating model, including  how  we  are organized, as the  needs  and  size  of  our  business 
change. If we do not successfully implement any such changes, our business and results of operation may be negatively and 
materially impacted. 

Our policies, procedures and programs to safeguard the health, safety and security of our employees and others may not 
be adequate. 

We have more than 100,000 employees as well as independent contractors working in over 100 countries. We have 
undertaken to implement what we believe to be best practices to safeguard the health, safety and security of our employees, 
independent  contractors,  clients  and  others  at  our  worksites.  However,  if  these  policies,  procedures  and  programs  are  not 
adequate,  or  employees  do  not  receive  related  adequate  training  or  follow  them  for  any  reason,  the  consequences  may  be 
severe to us, including serious injury or loss of life, which could impair our operations and cause us to incur significant legal 
liability  or  fines  as  well  as  reputational  damage.  Our  insurance  may  not  cover,  or  may  be  insufficient  to  cover,  any  legal 
liability or fines that we incur for health, safety or security incidents. 

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16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We may be subject to actual or perceived conflicts of interest. 

Similar to other global services companies with different business lines and a broad client base, we may be subject 
to potential conflicts of interests in the provision of our services. For example, conflicts may arise from our role in advising 
or representing both owners and tenants in commercial real estate lease transactions. In certain cases, we are also subject to 
fiduciary obligations to our clients. In such situations, our policies are designed to give full disclosure and transparency to all 
parties as well as implement appropriate barriers on information-sharing and other activities to ensure each party’s interests 
are protected; however, there can be no assurance that our policies will be successful in every case. If we fail, or appear to 
fail, to identify, disclose and appropriately address potential conflicts of interest or fiduciary obligations, there could be an 
adverse effect on our business or reputation regardless of whether any such claims have merit. In addition, it is possible that 
in some jurisdictions, regulations could be changed to limit our ability to act for certain parties where potential conflicts may 
exist  even  with  informed  consent,  which  could  limit  our  market  share  in  those  markets.  There  can  be  no  assurance  that 
potential conflicts of interest will not materially adversely affect us. 

Infrastructure  disruptions  may disrupt  our  ability  to  manage  real estate  for clients  or  may  adversely  affect  the  value  of 
real estate investments we make on behalf of clients. 

Our ability to conduct a global business may be adversely impacted by disruptions to the infrastructure that supports 
our businesses and the communities in which they are located. This may include disruptions as a result of political instability, 
public health crises, attacks on our information technology systems, terrorist attacks, interruptions or delays in services from 
third-party  data  center  hosting  facilities  or  cloud  computing  platform  providers,  employee  errors  or  malfeasance,  building 
defects, utility outages and natural disasters such as fires, earthquakes, floods and hurricanes. The infrastructure disruptions 
we  may  experience  as  a  result  of  such  disasters  could  also  disrupt  our  ability  to  manage  real  estate  for  clients  or  may 
adversely affect the value of our real estate investments in our investment management and development services businesses. 

The buildings we manage for clients, which include some of the world’s largest office properties and retail centers, 
are used by people daily. We also manage the critical facilities (including data centers) that our clients rely on to serve the 
public and their customers, where unplanned downtime could potentially disrupt other parts of their businesses or society. As 
a result, fires, earthquakes, floods, other natural disasters, building defects, terrorist attacks, mass shootings or infrastructure 
disruptions can result in significant loss of life or injury, and, to the extent we are held to have been negligent in connection 
with our management of the affected properties, we could incur significant financial liabilities and reputational harm. 

Our joint venture activities and affiliate program involve risks that are often outside of our control and that, if realized, 
could materially harm our business. 

We have utilized joint ventures for commercial investments, select local brokerage and other affiliations both in the 
U.S. and internationally, and we may acquire interests in other joint ventures in the future. Under our affiliate program, we 
enter  into  contractual  relationships  with  local  brokerage,  property  management  or  other  operations  pursuant  to  which  we 
license  to  that  operation  our  name  and  make  available  certain  of  our  resources,  in  exchange  for  a  royalty  or  economic 
participation in that operation’s revenue, profits or transactional activity. In many of these joint ventures and affiliations, we 
may  not  have  the  right  or  power  to  direct  the  management  and  policies  of  the  joint  ventures  or  affiliates,  and  other 
participants  or  operators  of  affiliates  may  take  action  contrary  to  our  instructions  or  requests  and  against  our  policies  and 
objectives.  In  addition,  the  other  participants  and  operators  may  become  bankrupt  or  have  economic  or  other  business 
interests or goals that are inconsistent with ours. If a joint venture participant or affiliate acts contrary to our interest, it could 
harm our brand, business, results of operations and financial condition. 

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17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A significant portion of our revenue is seasonal, which could cause our financial results to fluctuate significantly. 

A significant portion of our revenue is seasonal. Historically, our revenue, operating income, net income and cash 
flow from operating activities tend to be lowest in the first calendar quarter, and highest in the fourth calendar quarter of each 
year. Earnings and cash flow have generally been concentrated in the fourth calendar quarter due to the focus on completing 
sales,  financing  and  leasing  transactions  prior  to  calendar  year-end.  This  variance  among  periods  makes  it  difficult  to 
compare our financial condition and results of operations on a quarter-by-quarter basis. In addition, as a result of the seasonal 
nature of our business, political, economic or other unforeseen disruptions occurring in the fourth quarter, particularly those 
that  impact  our  ability  to  close  large  transactions,  may  have  a  proportionally  larger  effect  on  our  financial  condition  and 
results of operations. 

Risks Related to Our Indebtedness 

Our  debt  instruments  impose  operating  and  financial  restrictions  on  us,  and  in  the  event  of  a  default,  all  of  our 
borrowings would become immediately due and payable. 

As of December 31, 2020, our total debt, excluding notes payable on real estate (which are generally non-recourse to 
us) and warehouse lines of credit (which are recourse only to our wholly-owned subsidiary, CBRE Capital Markets, and are 
secured by our related warehouse receivables), was $1.4 billion. For the year ended December 31, 2020, our interest expense 
was $82.9 million. 

Our debt instruments impose, and the terms of any future debt may impose, operating and other restrictions on us 

and many of our subsidiaries. These restrictions affect, and in many respects limit or prohibit, our ability to: 

(cid:405) 

plan for or react to market conditions; 

(cid:405)  meet capital needs or otherwise restrict our activities or business plans; and 

(cid:405) 

finance  ongoing  operations,  strategic  acquisitions,  investments  or  other  capital  needs  or  to  engage  in  other 
business activities that would be in our interest, including: 

(cid:405) 

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(cid:405) 

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incurring or guaranteeing additional indebtedness; 

entering into mergers and consolidations; 

creating liens; and 

entering into sale/leaseback transactions. 

Our  credit  agreement  requires  us  to  maintain  a  minimum  interest  coverage  ratio  of  consolidated  EBITDA  (as 
defined  in  the  credit  agreement)  to  consolidated  interest  expense  (as  defined  in  the  credit  agreement)  and  a  maximum 
leverage  ratio  of  total  debt  (as  defined  in  the  credit  agreement)  less  available  cash  (as  defined  in  the  credit  agreement)  to 
consolidated EBITDA as of the end of each fiscal quarter. Our ability to meet these financial ratios may be affected by events 
beyond our control, and we cannot give assurance that we will be able to meet those ratios when required. We continue to 
monitor our projected compliance with these financial ratios and other terms of our credit agreement. 

A  breach  of  any  of  these  restrictive  covenants  or  the  inability  to  comply  with  the  required  financial  ratios  could 
result in a default under our debt instruments. If any such default occurs, the lenders under our credit agreement may elect to 
declare  all  outstanding  borrowings,  together  with  accrued  interest  and  other  fees,  to  be  immediately  due  and  payable.  The 
lenders  under  our  credit  agreement  also  have  the  right  in  these  circumstances  to  terminate  any  commitments  they  have  to 
provide  further  borrowings.  In  addition,  a  default  under  our  credit  agreement  could  trigger  a  cross  default  or  cross 
acceleration under our other debt instruments. 

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18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We have limited restrictions on the amount of additional recourse debt we are able to incur, which may intensify the risks 
associated with our leverage, including our ability to service our indebtedness. In addition, in the event of a credit-ratings 
downgrade, our ability to borrow and the costs of such borrowings could be adversely affected. 

Subject to the maximum amounts of indebtedness permitted by our credit agreement covenants, we are not restricted 
in the amount of additional recourse debt we are able to incur, and so we may in the future incur such indebtedness in order 
to  finance  our  operations  and  investments.  In  addition,  Moody’s  Investors  Service,  Inc.  and  Standard &  Poor’s  Ratings 
Services, rate our significant outstanding debt. These ratings, and any downgrades of them, may affect our ability to borrow 
as well as the costs of our current and future borrowings. 

Risks Related to our Information Technology, Cybersecurity and Data Protection 

Failure  to  maintain  and  execute  information  technology  strategies  and  ensure  that  our  employees  adapt  to  changes  in 
technology could materially and adversely affect our ability to remain competitive in the market. 

Our  business  relies  heavily  on  information  technology,  including  solutions  provided  by  third  parties,  to  deliver 
services that meet the needs of our clients. If we are unable to effectively execute or maintain our information technology 
strategies  or  adopt  new  technologies  and  processes  relevant  to  our  service  platform,  our  ability  to  deliver  high-quality 
services  may  be  materially  impaired.  In  addition,  we  make  significant  investments  in  new  systems  and  tools  to  achieve 
competitive  advantages  and  efficiencies.  Implementation  of  such  investments  in  information  technology  could  exceed 
estimated  budgets  and  we  may  experience  challenges  that  prevent  new  strategies  or  technologies  from  being  realized 
according to anticipated schedules. If we are unable to maintain current information technology and processes or encounter 
delays,  or  fail  to  exploit  new  technologies,  then  the  execution  of  our  business  plans  may  be  disrupted.  Similarly,  our 
employees require effective tools and techniques to perform functions integral to our business. Failure to successfully provide 
such  tools  and  systems,  or  ensure  that  employees  have  properly  adopted  them,  could  materially  and  adversely  impact  our 
ability to achieve positive business outcomes. 

Interruption or failure of our information technology, communications systems or data services could impair our ability to 
provide our services effectively, which could damage our reputation and materially harm our operating results. 

Our business requires the continued operation of information technology and communication systems and network 
infrastructure. Our ability to conduct our global business may be materially adversely affected by disruptions to these systems 
or our infrastructure. Our information technology and communications systems are vulnerable to damage or disruption from 
fire, power loss, telecommunications failure, system malfunctions, computer viruses, cyberattacks, natural disasters such as 
hurricanes,  earthquakes  and  floods,  acts  of  war  or  terrorism,  employee  errors  or  malfeasance,  or  other  events  which  are 
beyond our control. With respect to cyberattacks and viruses, these pose growing threats to many companies, and we have 
been  a  target  and  may  continue  to  be  a  target  of  such  threats,  which  could  expose  us  to  liability,  reputational  harm  and 
significant  remediation  costs  and  cause  material  harm  to  our  business  and  financial  results.  In  addition,  the  operation  and 
maintenance  of  these  systems  and  networks  is  in  some  cases  dependent  on  third-party  technologies,  systems  and  service 
providers for which there is no certainty of uninterrupted availability. Any of these events could cause system interruption, 
delays  and  loss,  corruption  or  exposure  of  critical  data  or  intellectual  property  and  may  also  disrupt  our  ability  to  provide 
services  to  or  interact  with  our  clients,  contractors  and  vendors,  and  we  may  not  be  able  to  successfully  implement 
contingency  plans  that  depend  on  communication  or  travel.  Furthermore,  while  we  have  certain  business  interruption 
insurance coverage and various contractual arrangements that can serve to mitigate costs, damages and liabilities, any such 
event could result in substantial recovery and remediation costs and liability to customers, business partners and other third 
parties.  We  have  crises  management,  business  continuity  and  disaster  recovery  plans  and  backup  systems  to  reduce  the 
potentially adverse effect of such events, but our disaster recovery planning may not be sufficient and cannot account for all 
eventualities, and a catastrophic event that results in the destruction or disruption of any of our data centers or our critical 
business or information technology systems could severely affect our ability to conduct normal business operations, and as a 
result, our future operating results could be materially adversely affected. 

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Our business relies heavily on the use of commercial real estate data. A portion of this data is purchased or licensed 
from third-party providers for which there is no certainty of uninterrupted availability. A disruption of our ability to provide 
data to our professionals and/or our clients or an inadvertent exposure of proprietary data could damage our reputation and 
competitive position, and our operating results could be adversely affected. 

Failure to maintain the security of our information and technology networks, including personally identifiable and client 
information, intellectual property and proprietary business information could materially adversely affect us. 

Security breaches and other disruptions of our information and technology networks, as well as that of third-party 
vendors,  could  compromise  our  information  and  intellectual  property  and  expose  us  to  liability,  reputational  harm  and 
significant remediation costs, which could cause material harm to our business and financial results. In the ordinary course of 
our business, we collect and store sensitive data, including our proprietary business information and intellectual property, and 
that  of  our  clients  and  personally  identifiable  information  of  our  employees,  contractors  and  vendors,  in  our  data  centers, 
networks and third-party cloud hosting providers. The secure processing, maintenance and transmission of this information 
are  critical  to  our  operations.  Although  we  and  our  vendors  continue  to  implement  new  security  measures  and  regularly 
conduct employee training, our information technology and infrastructure may nevertheless be vulnerable to cyberattacks by 
third parties or breached due to employee error, malfeasance or other disruptions. An increasing number of companies that 
rely  on  information  and  technology  networks  have  disclosed  breaches  of  their  security,  some  of  which  have  involved 
sophisticated  and  highly  targeted  attacks  on  portions  of  their  websites  or  infrastructure.  The  techniques  used  to  obtain 
unauthorized access, disable, or degrade service, or sabotage systems, change frequently, may be difficult to detect, and often 
are not recognized until launched against a target. To date, we have not yet experienced any cybersecurity breaches that have 
been material, either individually or in the aggregate. However, there can be no assurance that we will be able to prevent any 
material events from occurring in the future. 

We are  subject  to  numerous  laws  and  regulations  designed  to  protect  sensitive information,  such  as  the  European 
Union’s General Data Protection Regulation, China’s Cyber Security Laws, various U.S. federal and state laws governing the 
protection  of  health  or  other  personally  identifiable  information,  including  the  California  Consumer  Privacy  Act,  and  data 
privacy and cybersecurity laws in other regions. These laws and regulations are increasing in complexity and number, change 
frequently  and  increasingly  conflict  among  the  various  countries  in  which  we  operate,  which  has  resulted  in  greater 
compliance risk and cost for us. 

A  significant  actual  or  potential  theft,  loss,  corruption,  exposure,  fraudulent  use  or  misuse  of  client,  employee  or 
other personally identifiable or proprietary business data, whether by third parties or as a result of employee malfeasance or 
otherwise,  non-compliance  with  our  contractual  or  other  legal  obligations  regarding  such  data or  intellectual  property  or  a 
violation of our privacy and security policies with respect to such data could result in significant remediation and other costs, 
fines, litigation or regulatory actions against us. Such an event could additionally disrupt our operations and the services we 
provide  to  clients,  harm  our  relationships  with  contractors  and  vendors,  damage  our  reputation,  result  in  the  loss  of  a 
competitive advantage, impact our ability to provide timely and accurate financial data and cause a loss of confidence in our 
services  and  financial  reporting,  which  could  adversely  affect  our  business,  revenues,  competitive  position  and  investor 
confidence.  Additionally,  we  rely  on  third  parties  to  support  our  information  and  technology  networks,  including  cloud 
storage solution providers, and as a result have less direct control over our data and information technology systems. Such 
third  parties  are  also  vulnerable  to  security  breaches  and  compromised  security  systems,  for  which  we  may  not  be 
indemnified and which could materially adversely affect us and our reputation. 

Legal and Regulatory Related Risks 

We are subject to various litigation and regulatory risks and may face financial liabilities and/or damage to our reputation 
as a result of litigation or regulatory proceedings. 

Our  businesses  are  exposed  to  various  litigation  and  regulatory  risks,  especially  within  our  valuations  business. 
Although we maintain insurance coverage for most of this risk, insurance coverage is unavailable at commercially reasonable 
pricing for certain types of exposures. Additionally, our insurance policies may not cover us in the event of grossly negligent 
or  intentionally  wrongful  conduct.  Accordingly,  an  adverse  result  in  a  litigation  against  us,  or  a  lawsuit  that  results  in  a 
substantial legal  liability  for  us  (and  particularly  a  lawsuit  that  is  not  insured),  could  have  a  disproportionate  and  material 
adverse  effect  on  our  business,  financial  condition  and  results  of  operations.  Furthermore,  an  adverse  result  in  regulatory 

(cid:3)

20 

 
 
 
 
 
 
 
proceedings, if applicable, could result in fines or other liabilities or adversely impact our operations. In addition, we depend 
on our business relationships and our reputation for high-caliber professional services to attract and retain clients. As a result, 
allegations against us, or the announcement of a regulatory investigation involving us, irrespective of the ultimate outcome of 
that  allegation  or  investigation,  may  harm  our  professional  reputation  and  as  such  materially  damage  our  business  and  its 
prospects. 

Our  businesses,  financial  condition,  results  of  operations  and  prospects  could  be  adversely  affected  by  new  laws  or 
regulations  or  by changes  in  existing  laws  or  regulations  or  the  application  thereof.  If  we  fail  to  comply  with  laws  and 
regulations applicable to us, or make incorrect determinations in complex tax regimes, we may incur material financial 
penalties. 

We  are  subject  to  numerous  federal,  state,  local  and  non-U.S.  laws  and  regulations  specific  to  the  services  we 
perform in our business. Brokerage of real estate sales and leasing transactions and the provision of property management 
and valuation services require us and our employees to maintain applicable licenses in each U.S. state and certain non-U.S. 
jurisdictions  in  which  we  perform  these  services.  If  we  and  our  employees  fail  to  maintain  our  licenses  or  conduct  these 
activities without a license, or violate any of the regulations covering our licenses, we may be required to pay fines (including 
treble damages in certain states) or return commissions received or have our licenses suspended or revoked. A number of our 
services,  including  the  services  provided  by  our  indirect  wholly-owned  subsidiaries,  CBRE  Capital  Markets  and  CBRE 
Global  Investors,  are  subject  to  regulation  by  the  SEC,  Financial  Industry  Regulatory  Authority  (FINRA),  or  other  self-
regulatory organizations and state securities regulators and compliance failures or regulatory action could adversely affect our 
business.  We  could  be  subject  to  disciplinary  or  other  actions  in  the  future  due  to  claimed  noncompliance  with  these 
regulations, which could have a material adverse effect on our operations and profitability. 

We are also subject to laws of broader applicability, such as tax, securities, environmental, employment laws and 
anti-bribery,  anti-money  laundering  and  corruption  laws,  including  the  Fair  Labor  Standards  Act,  occupational  health  and 
safety  regulations,  U.S.  state  wage-and-hour  laws,  the  U.S.  FCPA  and  the  U.K. Bribery  Act.  Failure  to  comply with  these 
requirements  could  result  in  the  imposition  of  significant  fines  by  governmental  authorities,  awards  of  damages  to  private 
litigants and significant amounts paid in legal fees or settlements of these matters. 

As  the  size  and  scope  of  our  business  has  increased  significantly,  compliance  with  numerous  licensing  and  other 
regulatory requirements and the possible loss resulting from non-compliance have both increased. New or revised legislation 
or  regulations  applicable  to  our  business,  both  within  and  outside  of  the  U.S.,  as  well  as  changes  in  administrations  or 
enforcement priorities may have an adverse effect on our business, including increasing the costs of regulatory compliance or 
preventing  us  from  providing  certain types  of  services in  certain  jurisdictions  or  in  connection with  certain  transactions  or 
clients. We are unable to predict how any of these new laws, rules, regulations and proposals will be implemented or in what 
form,  or  whether  any  additional  or  similar  changes  to  laws  or  regulations,  including  the  interpretation  or  implementation 
thereof,  will  occur  in  the  future.  Any  such  action  could affect  us  in  substantial and  unpredictable  ways  and could  have an 
adverse effect on our businesses, financial condition, results of operations and prospects. 

We  also  operate  in  many  jurisdictions  with  complex  and  varied  tax  regimes  and  are  subject  to  different  forms  of 
taxation resulting in a variable effective tax rate. In addition, from time to time we engage in transactions across different tax 
jurisdictions.  Due  to  the  different  tax  laws  in  the  many  jurisdictions  where  we  operate,  we  are  often  required  to  make 
subjective determinations. The tax authorities in the various jurisdictions where we carry on business may not agree with the 
determinations  that are made  by  us  with  respect  to  the application  of  tax  law.  Such  disagreements  could  result in  disputes 
and,  ultimately,  in  the  payment  of  additional  funds  to  the  government  authorities  in  the  jurisdictions  where  we  carry  on 
business, which could have an adverse effect on our results of operations. In addition, changes in tax rules or the outcome of 
tax assessments and audits could have an adverse effect on our results in any particular quarter. 

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21 

 
 
 
 
 
 
 
 
 
 
 
 
We may be subject to environmental liability as a result of our role as a property or facility manager or developer of real 
estate. 

Various  laws  and  regulations  impose  liability  on  real  property  owners  or  operators  for  the  cost  of  investigating, 
cleaning up or removing contamination caused by hazardous or toxic substances at a property. In our role as a property or 
facility manager or developer, we could be held liable as an operator for such costs. This liability may be imposed without 
regard to the legality of the original actions and without regard to whether we knew of, or were responsible for, the presence 
of the hazardous or toxic substances. If we fail to disclose environmental issues, we could also be liable to a buyer or lessee 
of a property. If we incur any such liability, our business could suffer significantly as it could be difficult for us to develop or 
sell such properties, or borrow funds using such properties as collateral. In the event of a substantial liability, our insurance 
coverage  might  be  insufficient  to  pay  the  full  damages,  or  the  scope  of  available  coverage  may  not  cover  certain  of  these 
liabilities. Additionally, liabilities incurred to comply with more stringent future environmental requirements could adversely 
affect any or all of our lines of business. 

Risks Related to our Internal Controls and Accounting Policies 

If  we  are  unable  to  implement  and  maintain  effective  internal  control  over  financial  reporting,  investors  may  lose 
confidence in the accuracy and completeness of our financial reports and our results of operations and stock price could 
be materially adversely affected. 

The accuracy of our financial reporting is dependent on the effectiveness of our internal controls. We are required to 
provide  a  report  from  management  to  our  stockholders  on  our  internal  control  over  financial  reporting  that  includes  an 
assessment  of  the  effectiveness  of  these  controls.  As  disclosed  in  Part  II,  Item  9A,  during  the  fourth quarter  of  2019, 
management identified several material weaknesses in internal control related to our Global Workplace Solutions segment in 
the Europe, Middle East & Africa region, or GWS EMEA. Remediation of these material weaknesses is ongoing. As a result, 
even though a material misstatement was not identified in the GWS EMEA financial statements, it was determined that there 
was  a  reasonable  possibility  that  a  material  misstatement  in  the  GWS  EMEA  financial  statements  would  not  have  been 
prevented  or  detected  on  a  timely  basis  and,  therefore,  management  concluded  that  our  internal  control  over  financial 
reporting  was  not  effective  as  of  December 31,  2020.  Internal  control  over  financial  reporting  has  inherent  limitations, 
including  human  error,  the  possibility  that  controls  could  be  circumvented  or  become  inadequate  because  of  changed 
conditions,  and  fraud.  Because  of  these  inherent  limitations,  internal  control  over  financial  reporting  might  not  prevent  or 
detect all misstatements or fraud. If we are unable to remediate the material weaknesses in a timely manner, or are otherwise 
unable  to  maintain  and  execute  adequate  internal  control  over  financial  reporting  or  implement  required  new  or  improved 
controls  that  provide  reasonable  assurance  of  the  reliability  of  the  financial  reporting  and  preparation  of  our  financial 
statements  for  external  use,  we  could  suffer  harm  to  our  reputation,  incur  incremental  compliance  costs,  fail  to  meet  our 
public reporting requirements on a timely basis, be unable to properly report on our business and our results of operations, or 
be  required  to  restate  our  financial  statements,  and  our  results  of  operations,  our  stock  price  and  our  ability  to  obtain  new 
business could be materially adversely affected. 

Our goodwill and other intangible assets could become impaired, which may require us to take material non-cash charges 
against earnings. 

Under current accounting guidelines, we must assess, at least annually and potentially more frequently, whether the 
value of our goodwill and other intangible assets has been impaired. Any impairment of goodwill or other intangible assets as 
a result of such analysis would result in a non-cash charge against earnings, and such charge could materially adversely affect 
our reported results of operations, stockholders’ equity and our stock price. A significant and sustained decline in our future 
cash flows, a significant adverse change in the economic environment, slower growth rates or if our stock price falls below 
our  net  book  value  per  share  for  a  sustained  period,  could  result  in  the  need  to  perform  additional  impairment  analysis  in 
future periods. If we were to conclude that a future write-down of goodwill or other intangible assets is necessary, then we 
would record such additional charges, which could materially adversely affect our results of operations. 

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Cautionary Note on Forward-Looking Statements 

This Annual Report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 
1933,  as  amended  (the  Securities  Act)  and  Section  21E  of  the  Exchange  Act.  The  words  “anticipate,”  “believe,”  “could,” 
“should,” “propose,” “continue,” “estimate,” “expect,” “intend,” “may,” “plan,” “predict,” “project,” “will” and similar terms 
and  phrases  are  used  in  this  Annual  Report  to  identify  forward-looking  statements.  Except  for  historical  information 
contained  herein,  the  matters  addressed  in  this  Annual  Report  are  forward-looking  statements.  These  statements  relate  to 
analyses  and  other  information  based  on  forecasts  of  future  results  and  estimates  of  amounts  not  yet  determinable.  These 
statements also relate to our future prospects, developments and business strategies. 

These forward-looking statements are made based on our management’s expectations and beliefs concerning future 
events  affecting  us  and  are  subject  to  uncertainties  and  factors  relating  to  our  operations  and  business  environment,  all  of 
which  are  difficult  to  predict  and  many  of  which  are  beyond  our  control.  These  uncertainties  and  factors  could  cause  our 
actual results to differ materially from those matters expressed in or implied by these forward-looking statements. 

The following factors are among those, but are not only those, that may cause actual results to differ materially from 

the forward-looking statements: 

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disruptions  in  general  economic,  political  and  regulatory  conditions  and  significant  public  health  events, 
particularly in geographies or industry sectors where our business may be concentrated; 

volatility or adverse developments in the securities, capital or credit markets, interest rate increases and conditions 
affecting the value of real estate assets, inside and outside the U.S.; 

poor performance of real estate investments or other conditions that negatively impact clients’ willingness to make 
real  estate  or  long-term  contractual  commitments  and  the  cost  and  availability  of  capital  for  investment  in  real 
estate; 

foreign currency fluctuations and changes in currency restrictions, trade sanctions and import/export and transfer 
pricing rules; 

disruptions  to  business,  market  and  operational  conditions  related  to  the  Covid-19  pandemic  and  the  impact  of 
government rules and regulations intended to mitigate the effects of this pandemic, including, without limitation, 
rules and regulations that impact us as a loan originator and servicer for U.S. GSEs; 

our ability to compete globally, or in specific geographic markets or business segments that are material to us; 

our ability to identify, acquire and integrate accretive businesses; 

costs and potential future capital requirements relating to businesses we may acquire; 

integration challenges arising out of companies we may acquire; 

increases in unemployment and general slowdowns in commercial activity; 

trends in pricing and risk assumption for commercial real estate services; 

the effect of significant changes in capitalization rates across different property types; 

a  reduction  by  companies  in  their  reliance  on  outsourcing  for  their  commercial  real  estate  needs,  which  would 
affect our revenues and operating performance; 

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client actions to restrain project spending and reduce outsourced staffing levels; 

our ability to further diversify our revenue model to offset cyclical economic trends in the commercial real estate 
industry; 

our ability to attract new user and investor clients; 

our ability to retain major clients and renew related contracts; 

our ability to leverage our global services platform to maximize and sustain long-term cash flow; 

our ability to continue investing in our platform and client service offerings; 

our ability to maintain expense discipline; 

the emergence of disruptive business models and technologies; 

negative publicity or harm to our brand and reputation; 

the failure by third parties to comply with service level agreements or regulatory or legal requirements; 

the  ability  of  our  investment  management  business  to  maintain  and  grow  assets  under  management  and  achieve 
desired  investment  returns  for  our  investors,  and  any  potential  related  litigation,  liabilities  or  reputational  harm 
possible if we fail to do so; 

our ability to manage fluctuations in net earnings and cash flow, which could result from poor performance in our 
investment programs, including our participation as a principal in real estate investments; 

the ability of CBRE Capital Markets to periodically amend, or replace, on satisfactory terms, the agreements for its 
warehouse lines of credit; 

declines in lending activity of U.S. GSEs, regulatory oversight of such activity and our mortgage servicing revenue 
from the commercial real estate mortgage market; 

changes  in  U.S.  and  international  law  and  regulatory  environments  (including  relating  to  anti-corruption,  anti-
money  laundering,  trade  sanctions,  tariffs,  currency  controls  and  other  trade  control  laws),  particularly  in  Asia, 
Africa, Russia, Eastern Europe and the Middle East, due to the level of political instability in those regions; 

litigation and its financial and reputational risks to us; 

our  exposure  to  liabilities  in  connection  with  real  estate  advisory  and  property  management  activities  and  our 
ability to procure sufficient insurance coverage on acceptable terms; 

our ability to retain and incentivize key personnel; 

our ability to manage organizational challenges associated with our size; 

liabilities under guarantees, or for construction defects, that we incur in our development services business; 

variations in historically customary seasonal patterns that cause our business not to perform as expected; 

(cid:3)

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

our leverage under our debt instruments as well as the limited restrictions therein on our ability to incur additional 
debt, and the potential increased borrowing costs to us from a credit-ratings downgrade; 

our and our employees’ ability to execute on, and adapt to, information technology strategies and trends; 

cybersecurity  threats  or  other  threats  to  our  information  technology  networks,  including  the  potential 
misappropriation of assets or sensitive information, corruption of data or operational disruption; 

our ability to comply with laws and regulations related to our global operations, including real estate licensure, tax, 
labor and employment laws and regulations, as well as the anti-corruption laws and trade sanctions of the U.S. and 
other countries; 

changes in applicable tax or accounting requirements; 

any inability for us to implement and maintain effective internal controls over financial reporting; 

the effect of implementation of new accounting rules and standards or the impairment of our goodwill and 
intangible assets; and 

the  other  factors  described  elsewhere  in  this  Annual  Report,  included  under  the  headings  “Risk  Factors,” 
“Management’s Discussion  and Analysis  of  Financial  Condition and  Results  of Operations—Critical  Accounting 
Policies,”  “Quantitative  and  Qualitative  Disclosures  About  Market  Risk”  or  as  described  in  the  other  documents 
and reports we file with the SEC. 

Forward-looking statements speak only as of the date the statements are made. You should not put undue reliance on 
any  forward-looking  statements.  We  assume  no  obligation  to  update  forward-looking  statements  to  reflect  actual  results, 
changes in assumptions or changes in other factors affecting forward-looking information, except to the extent required by 
applicable securities laws. If we do update one or more forward-looking statements, no inference should be drawn that we 
will make additional updates with respect to those or other forward-looking statements. Additional information concerning 
these and other risks and uncertainties is contained in our other periodic filings with the SEC. 

Investors  and  others  should  note  that  we  routinely  announce  financial  and  other  material  information  using  our 
Investor  Relations  website  (https://ir.cbre.com),  SEC  filings,  press  releases,  public  conference  calls  and  webcasts.  We  use 
these channels of distribution to communicate with our investors and members of the public about our company, our services 
and other items of interest. Information contained on our website is not part of this Annual Report or our other filings with 
the SEC. 

(cid:3)

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1B.    Unresolved Staff Comments. 

None. 

Item 2.    Properties. 

As of December 31, 2020, we occupied offices, excluding affiliates, in the following geographical regions: 

Americas 
Europe, Middle East and Africa (EMEA) 
Asia Pacific 
Total 

Sales 
Offices 

220 
181 
93 
494 

Corporate 
Offices 

Total 

222 
182 
94 
498 

2 
1 
1 

4 

Some  of  our  offices  house  employees  from  more  than  one  of  our  business  segments  (i.e. an  office  might  house 
employees from all three of our business segments). As such, we have provided the above office totals by geographic region 
rather than by business segment in order to avoid double counting or triple counting our offices. 

We lease all of our office space and believe it is adequate for our current needs. The most significant terms of the 
leasing arrangements for our offices are the length of the lease and rent. Our leases have terms varying in duration. The rent 
payable  under  our  office  leases  varies  significantly  from  location  to  location  as  a  result  of  differences  in  prevailing 
commercial real estate rates in different geographic areas. Our management believes that no single office lease is material to 
our  business,  results  of  operations  or  financial  condition.  In  addition,  we  believe  there  is  adequate  alternative  office  space 
available  at  acceptable  rental  rates  to  meet  our  needs,  although  adverse  movements  in  rental  rates  in  some  markets  may 
negatively affect our profits in those markets when we enter into new leases. 

Item 3.    Legal Proceedings. 

We are a party to a number of pending or threatened lawsuits arising out of, or incident to, our ordinary course of 
business. We believe that any losses in excess of the amounts accrued therefore as liabilities on our consolidated financial 
statements are unlikely to be significant, but litigation is inherently uncertain and there is the potential for a material adverse 
effect  on  our  consolidated  financial  statements  if  one  or  more  matters  are  resolved  in  a  particular  period  in  an  amount 
materially in excess of what we anticipated. 

Item 4.    Mine Safety Disclosures. 

Not applicable. 

(cid:3)

26 

 
  
 
    
     
      
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
PART II 

Item  5.    Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity     

Securities. 

Stock Price Information 

Our Class A common stock has traded on the NYSE under the symbol “CBRE” since March 19, 2018. Prior to that, 

from June 10, 2004 to March 18, 2018, our Class A common stock traded on the NYSE under the symbol “CBG.” 

As of February 18, 2021, there were 52 stockholders of record of our Class A common stock. 

Dividend Policy 

We  have  not  declared  or  paid  any  cash  dividends  on  any  class  of  our  common  stock  since  our  inception  on 
February 20, 2001, and we do not anticipate declaring or paying any cash dividends on our common stock in the foreseeable 
future.  We  currently  intend  to  retain  any  future  earnings  to  finance  future  growth  and  possibly  reduce  debt  or  repurchase 
shares  of  our  common  stock.  Any  future  determination  to  pay  cash  dividends  will  be  at  the  discretion  of  our  board  of 
directors and will depend on our financial condition, acquisition or other opportunities to invest capital, results of operations, 
capital requirements and other factors that the board of directors deems relevant. 

Recent Sales of Unregistered Securities 

None. 

Issuer Purchases of Equity Securities 

There  were  no  open  market  stock  repurchases  during  the  three months  ended  December 31,  2020.  Our  stock 
repurchase  program  does  not  obligate  us  to  acquire  any  specific  number  of  shares.  Under  this  program,  shares  may  be 
repurchased  in  privately  negotiated  and/or  open  market  transactions,  including  under  plans  complying  with  Rule 10b5-1 
under  the  Exchange Act.  Our  stock  repurchases  have  been  funded  with  cash  on  hand  and  we  intend  to  continue  funding 
future repurchases with existing cash. We may utilize our stock repurchase program to continue offsetting the impact of our 
stock-based  compensation  program  and  on  a  more  opportunistic  basis  if  we  believe  our  stock  presents  a  compelling 
investment compared to other discretionary uses. The timing of any future repurchases and the actual amounts repurchased 
will depend on a variety of factors, including the market price of our common stock, general market and economic conditions 
and other factors. As of December 31, 2020, we had $350.0 million of capacity remaining under our repurchase program. 

(cid:3)

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity Compensation Plan Information 

The  following  table  summarizes  information  about  our  equity  compensation  plans  as  of  December 31,  2020.  All 

outstanding awards relate to our Class A common stock. 

Number of 
Securities to be 
Issued upon 
Exercise of 
Outstanding 
Options, Warrants 
and Rights 
( a ) 
8,947,330  
—  
8,947,330  

Weighted-average 
Exercise Price of 
Outstanding 
Options, Warrants 
and Rights 
( b ) 

—  
—  
—  

$ 

$ 

Number of 
Securities 
Remaining Available 
for 
Future Issuance under 
Equity Compensation 
Plans (Excluding 
Securities Reflected 
in Column ( a )) 
( c ) 
6,265,195  
—  
6,265,195  

Equity compensation plans approved by security holders (1) 
Equity compensation plans not approved by security holders 

Total 

_______________ 

(1) 

Consists of restricted stock units (RSUs) issued under our 2019 Equity Incentive Plan (the 2019 Plan), our 2017 Equity Incentive Plan (the 2017 Plan) and 
our 2012 Equity Incentive Plan (the 2012 Plan). Our 2012 Plan terminated in May 2017 in connection with the adoption of the 2017 Plan. Our 2017 Plan 
terminated in May 2019 in connection with the adoption of the 2019 Plan. We cannot issue any further awards under both the 2012 Plan and the 2017 Plan. 

In addition: 

• 

The figures in the foregoing table include: 

(cid:405) 

5,297,733  RSUs  that  are  performance  vesting  in  nature,  with  the  figures  in  the  table  reflecting  the 
maximum number of RSUs that may be issued if all performance-based targets are satisfied and 

(cid:405) 

3,649,597 RSUs that are time vesting in nature. 

Stock Performance Graph 

The  graph  below  matches  the  5  Year  Cumulative  Total  Return  of  holders  of  CBRE  Group,  Inc.’s  common  stock 
with the cumulative total returns of the S&P-500 Index and a customized peer group of nine companies that includes: JLL, a 
global  commercial  real  estate  services  company  publicly  traded  in  the  U.S.,  as  well  as  the  following  companies  that  have 
significant commercial real estate or real estate capital markets businesses within the U.S. or globally, that in each case are 
publicly  traded  in  the  U.S.  or  abroad:  Colliers  International  Group  Inc.,  Cushman  &  Wakefield  plc,  ISS A/S,  Marcus  & 
Millichap, Inc., Newmark Group Inc., Savills plc, Sodexo S.A., and Walker & Dunlop, Inc. These companies are or include 
divisions  with  business  lines  reasonably  comparable  to  some  or  all  of  ours,  and  which  represent  our  current  primary 
competitors. 

(cid:3)

28 

 
 
  
 
 
 
 
 
    
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  graph  assumes  that  the  value  of  the  investment  in  our  common  stock,  in  each  index,  and  in  the  peer  group 
(including reinvestment of dividends) was $100 on December 31, 2015 and tracks it through December 31, 2020. Our stock 
price performance shown in the graph below is not necessarily indicative of future stock price performance. 

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN (1) 

AMONG CBRE GROUP, INC., THE S&P 500 INDEX (2), 
AND PEER GROUP (3) 

12/31/15 
100.00  $ 
100.00 
100.00 

12/16 
91.06   $ 
111.96 
98.60 

12/17 
125.25   $
136.40 
125.82 

12/18 
115.79  $ 
130.42 
99.07 

12/19 
177.24   $ 
171.49 
124.52 

12/20 
181.38  
203.04 
102.16 

$

CBRE Group, Inc. 
S&P 500 
Peer Group 
_______________ 
(2)  Copyright© 2021 Standard & Poor’s, a division of S&P Global. All rights reserved. 

(1) 

$100 invested on December 31, 2015 in stock or index-including reinvestment of dividends. Fiscal year ending December 31. 
Peer group contains companies with the following ticker symbols: JLL, CIGI, CWK, ISS, MMI, NMRK, SVS.L (London), SW and WD. 

(3) 

This graph shall not be deemed incorporated by reference by any general statement incorporating by reference this 
Annual Report  into  any  filing  under  the  Securities Act  or  the  Exchange Act,  except  to  the  extent  that  we  specifically 
incorporate  this  information  by  reference  therein,  and  shall  not  otherwise  be  deemed  filed  under  the  Securities Act  or  the 
Exchange Act. 

(cid:3)

29 

 
 
   
     
    
    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
Item 6.    Selected Financial Data. 

The following table sets forth our selected historical consolidated financial information for each of the five years in 
the  period  ended  December 31,  2020.  The  statements  of  operations,  statements  of  cash  flows  and  other  data  for  the  years 
ended December 31, 2020, 2019 and 2018 and the balance sheet data as of December 31, 2020 and 2019 were derived from 
our  audited  consolidated  financial  statements  included  elsewhere  in  this  Annual Report.  The  statement  of  operations, 
statement of cash flows and other data for the years ended December 31, 2017 and 2016, and the balance sheet data as of 
December 31, 2018, 2017 and 2016 were derived from our audited consolidated financial statements that are not included in 
this Annual Report. 

The selected financial data presented below is not necessarily indicative of results of future operations and should be 
read in conjunction with our consolidated financial statements and the information described elsewhere in this Annual Report 
included  under  the  heading  Item 7.  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations” (dollars in thousands, except share and per share data). 

STATEMENTS OF OPERATIONS DATA: 
Revenue 
Operating income 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Net income 
Net income attributable to non-controlling interests 
Net income attributable to CBRE Group, Inc. 
Income per share attributable to CBRE Group, Inc. (3) 

Basic income per share 
Diluted income per share 

Weighted average shares: 

Basic 
Diluted 

2020 

$  23,826,195  
969,759  
67,753  
75,592  
755,868  
3,879  
751,989  

$ 

2.24  
2.22  

335,196,296  
338,392,210  

Year Ended December 31, 

2019 (1) 

2018 (2) 

2017 

2016 

$  23,894,091   
1,259,875   
85,754   
2,608   
1,291,450   
9,093   
1,282,357   
3.82  
3.77  
335,795,654   
340,522,871   

$ 

$  21,340,088  
1,087,989  
98,685  
27,982  
1,065,948  
2,729  
1,063,219  

$  18,628,787  
1,078,682  
126,961  
—  
703,576  
6,467  
697,109  

$ 

$ 

3.13  
3.10  

2.06  
2.05  

339,321,056  
343,122,741  

337,658,017  
340,783,556  

$  17,369,108   
816,831   
136,800   
—   
585,170   
12,091   
573,079   
1.71  
1.69  
335,414,831   
338,424,563   

$ 

$ 

$ 

1,830,779  
(341,585) 
(625,256) 

STATEMENTS OF CASH FLOWS DATA (4): 
Net cash provided by operating activities 
Net cash used in investing activities 
Net cash used in financing activities 
OTHER DATA: 
Adjusted EBITDA (5) 
BALANCE SHEET DATA: 
Cash and cash equivalents 
Total assets 
Long-term debt, including current portion, net 
Total liabilities 
Non-controlling interest subject to possible redemption - 
   special purpose acquisition company (6) 
Total CBRE Group, Inc. stockholders’ equity 
_______________ 
Note: We have not declared any cash dividends on common stock for the periods shown. 

1,896,188  
18,039,143  
1,381,716  
10,533,483  

385,573  
7,078,326  

1,892,385  

$ 

$ 

$ 

$ 

$ 

1,223,380   
(721,024)  
(271,949)  

1,131,249  
(560,684) 
(506,600) 

$ 

$ 

894,411  
(302,600) 
(627,742) 

616,985   
(150,524)  
(220,677)  

2,063,783   

$ 

1,905,168  

$ 

1,716,774  

$ 

1,562,347   

$ 

971,781   
16,197,196   
1,763,059   
9,924,084   
—   
6,232,693   

777,219  
13,456,793  
1,770,406  
8,446,891  

—  
4,938,797  

$ 

751,774  
11,718,396  
1,999,611  
7,543,782  

—  
4,114,496  

$ 

762,576   
10,994,338   
2,548,137   
7,848,438   
—   
3,103,142   

(1)  We adopted new lease accounting guidance effective January 1, 2019 using the optional transitional method. Accordingly, no adjustments were made to the 
financial statements presented for prior periods. As a result of the adoption of the leasing guidance, the consolidated balance sheet as of January 1, 2019 
included $1.2 billion of  additional  lease liabilities,  along  with corresponding  right-of-use  assets  of $1.0 billion,  reflecting  adjustments  for  items  such  as 
prepaid and deferred rent, unamortized initial direct costs, and unamortized lease incentive balances. The adoption of the leasing guidance did not have a 
material  impact  on  our  consolidated  statement  of  operations.  See  Note 2  of  our  Notes  to  Consolidated  Financial  Statements  set  forth  in  Item 8  of  this 
Annual Report. 

(2)  We  adopted  new  revenue  recognition  guidance  in  2018  and  restated  the  2017  and  2016  consolidated  financial  statements  to  conform  with  the  new 

guidance. See our Annual Report for the year ended December 31, 2018 filed with the SEC on March 1, 2019 for additional information. 

(cid:3)

30 

 
 
 
 
 
  
 
 
   
       
       
       
       
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3) 

(4) 

(5) 

See Income Per Share information in Note 17 of our Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

In the first quarter of 2018, we adopted Accounting Standards Update (ASU) 2016-15, “Statement of Cash Flows (Topic 230): Classification of Certain 
Cash  Receipts  and  Cash  Payments.”  Certain  reclassifications  were  made  to  the  2017  and  2016  consolidated  statements  of  cash  flows  to  conform  with 
the 2018 presentation. 

Adjusted EBITDA is not a recognized measurement under accounting principles generally accepted in the United States, (GAAP). When analyzing our 
operating  performance,  investors  should  use  this  measure  in  addition  to,  and  not  as  an  alternative  for,  the  most  directly  comparable  financial  measure 
calculated and presented in accordance with GAAP. We generally use this non-GAAP financial measure to evaluate operating performance and for other 
discretionary purposes. We believe this measure provides a more complete understanding of ongoing operations, enhances comparability of current results 
to prior periods and may be useful for investors to analyze our financial performance because it eliminates the impact of selected charges that may obscure 
trends in the underlying performance of our business. Because not all companies use identical calculations, our presentation of adjusted EBITDA may not 
be comparable to similarly titled measures of other companies. 

EBITDA represents earnings before depreciation and amortization, asset impairments, interest expense, net of interest income, write-off of financing costs 
on extinguished debt, and provision for income taxes. Amounts shown for adjusted EBITDA further remove (from EBITDA) the impact of costs associated 
with  transformation  initiatives,  costs  associated  with  workforce  optimization  efforts,  fair  value  adjustments  to  real  estate  assets  acquired  in  the  Telford 
Acquisition  (purchase  accounting)  that  were  sold  in  the  period,  costs  incurred  related  to  legal  entity  restructuring,  integration  and  other  costs  related  to 
acquisitions,  carried  interest  incentive  compensation  expense  (reversal)  to  align  with  the  timing  of  associated  revenue,  costs  associated  with  our 
reorganization, including cost-savings initiatives, costs incurred in connection with litigation settlement, a one-time gain associated with remeasuring an 
investment in an unconsolidated subsidiary to fair value as of the date the remaining controlling interest was acquired, and cost-elimination expenses. We 
believe that investors may find these measures useful in evaluating our operating performance compared to that of other companies in our industry because 
their  calculations  generally  eliminate  the  effects  of  acquisitions,  which  would  include  impairment  charges  of  goodwill  and  intangibles  created  from 
acquisitions, the effects of financings and income taxes and the accounting effects of capital spending. 

Adjusted EBITDA is not intended to be a measure of free cash flow for our discretionary use because it does not consider certain cash requirements such as 
tax and debt service payments. This measure may also differ from the amounts calculated under similarly titled definitions in our credit facilities and debt 
instruments,  which  are  further  adjusted  to  reflect  certain  other  cash  and  non-cash  charges  and  are  used  by  us  to  determine  compliance  with  financial 
covenants therein and our ability to engage in certain activities, such as incurring additional debt. We also use adjusted EBITDA as a significant component 
when measuring our operating performance under our employee incentive compensation programs. See below for a reconciliation of adjusted EBITDA to 
net income attributable to CBRE Group, Inc. 

(6) 

See  Non-controlling  interest  subject  to  possible  redemption  -  special  purpose  acquisition  company  in  Note 2  of  our  Notes  to  Consolidated  Financial 
Statements set forth in Item 8 of this Annual Report. 

(cid:3)

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA is calculated as follows (dollars in thousands): 

Net income attributable to CBRE Group, Inc. 
Add: 

Depreciation and amortization 
Asset impairments 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Provision for income taxes 

EBITDA 
Adjustments: 

Costs associated with transformation initiatives (1) 
Costs associated with workforce optimization efforts (2) 
Impact of fair value adjustments to real estate assets 
   acquired in the Telford Acquisition (purchase 
   accounting) that were sold in the period 
Costs incurred related to legal entity restructuring 
Integration and other costs related to acquisitions 
Carried interest incentive compensation (reversal) expense 
   to align with the timing of associated revenue 
Costs associated with our reorganization, including 
   cost-savings initiatives (3) 
Costs incurred in connection with litigation settlement 
One-time gain associated with remeasuring an investment 
   in an unconsolidated subsidiary to fair value as of the 
   date the remaining controlling interest was acquired 
Cost-elimination expenses 

$ 

$ 

2020 
751,989   
501,728   
88,676   
67,753   
75,592   
214,101   
1,699,839   
155,148   
37,594   

11,598   
9,362   
1,756   
(22,912)  
—   
—   

Year Ended December 31, 

$ 

$ 

2019 
1,282,357   
439,224   
89,787   
85,754   
2,608   
69,895   
1,969,625   
—   
—   

2018 
1,063,219   
451,988   
—   
98,685   
27,982   
313,058   
1,954,932   
—   
—   

9,301   
6,899   
15,292   
13,101   
49,565   
—   

—   
—   
9,124   
(5,261)  
37,925   
8,868   

2017 
697,109  

$ 

2016 
573,079  

406,114  
—  
126,961  
—  
467,757  
1,697,941  

—  
—  

—  
—  
27,351  

(8,518) 

—  
—  

366,927  
—  
136,800  
—  
296,900  
1,373,706  

—  
—  

—  
—  
125,743  

(15,558) 

—  
—  

—   
—  
1,892,385  

—   
—  
2,063,783  

(100,420)  
—  
1,905,168  

—  
—  
1,716,774  

—  
78,456  
1,562,347  

Adjusted EBITDA 
_______________ 
(1)  Commencing during the third quarter of 2020, management began the implementation of certain transformation initiatives to enable the company to reduce 
costs, streamline operations and support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation 
benefits,  lease  termination  costs  and  professional  fees.  See  Note 21  of  our  Notes  to  Consolidated  Financial  Statements  set  forth  in  Item 8  of  this 
Annual Report. 

$ 

$ 

$ 

$ 

$ 

(2) 

Primarily  represents costs  incurred  related  to workforce  optimization initiated  and  executed in the  second quarter of 2020  as part  of management’s  cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. 
Of the total costs, $7.4 million was included within the “Cost of revenue” line item and $30.2 million was included in the “Operating, administrative and 
other” line item in the accompanying consolidated statement of operations for the year ended December 31, 2020. 

(3) 

Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

(cid:3)

32 

 
 
  
 
 
   
       
       
       
       
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  should  be  read  in 
conjunction  with  our  consolidated  financial  statements  and  related  notes  included  elsewhere  in  this  Annual  Report. 
Discussion  regarding  our  financial  condition  and  results  of  operations  for  the  year  ended  December 31,  2018  and 
comparisons between the years ended December 31, 2019 and 2018 is included in Part II, Item 7. “Management’s Discussion 
and  Analysis  of  Financial  Condition  and  Results  of  Operations”  in  the  company’s  Annual Report  filed  with  the  SEC  on 
March 2, 2020. 

Overview 

We are the world’s largest commercial real estate services and investment firm, based on 2020 revenue, with leading 
global  market  positions  in  our  leasing,  property  sales,  occupier  outsourcing  and  valuation  businesses.  As  of  December 31, 
2020, the company has more than 100,000 employees (excluding affiliates) serving clients in more than 100 countries. 

Our  business  is  focused  on  providing  services  to  real  estate  investors  and  occupiers.  For  investors,  we  provide 
capital  markets  (property  sales,  mortgage  origination,  sales  and  servicing),  property  leasing,  investment  management, 
property management, valuation and development services, among others. For occupiers, we provide facilities management, 
project  management,  transaction  (both  property  sales  and  leasing)  and  consulting  services,  among  others.  We  provide 
services  under  the  following  brand  names:  “CBRE”  (real  estate  advisory  and  outsourcing  services);  “CBRE  Global 
Investors”  (investment  management);  “Trammell  Crow  Company”  (U.S.  development);  “Telford  Homes”  (U.K. 
development) and “Hana” (flexible-space solutions). In 2020, CBRE sponsored a SPAC, CBRE Acquisition Holdings, which 
has  the  sole  purpose  of  acquiring  a  privately  held  company  with  significant  growth  potential  and  to  create  value  by 
supporting the company in the public markets. The company that it acquires is expected to operate in an industry that will 
benefit from the experience, expertise and operating skills of CBRE. CBRE Acquisition Holdings trades on the NYSE under 
the symbols “CBAH,” “CBAH.U,” and “CBAH.W.” 

Our  revenue  mix  has  shifted  toward  more  stable  revenue  sources,  particularly  occupier  outsourcing,  and  our 
dependence on highly cyclical property sales and lease transaction revenue has declined markedly over the past decade. We 
believe we are well-positioned to capture a substantial and growing share of market opportunities at a time when investors 
and occupiers increasingly prefer to purchase integrated, account-based services on a national and global basis. We generate 
revenue from both management fees (large multi-year portfolio and per-project contracts) and commissions on transactions. 

In 2020, we generated revenue from a highly diversified base of clients, including more than 90 of the Fortune 100 
companies. We have been an S&P 500 company since 2006 and in 2020 we were ranked #128 on the Fortune 500. We have 
been voted the most recognized commercial real estate brand in the Lipsey Company survey for 20 years in a row (including 
2021).  We  have  also  been  rated  a  World’s  Most  Ethical  Company  by  the  Ethisphere  Institute  for  eight  consecutive  years 
(including 2021), and are included in both the Dow Jones World Sustainability Index and the Bloomberg Gender-Equality 
Index for two years in a row. 

Critical Accounting Policies 

Our  consolidated  financial  statements  have  been  prepared  in  accordance  with  GAAP,  which  require  us  to  make 
estimates  and  assumptions  that  affect  reported  amounts.  The  estimates  and  assumptions  are  based  on  historical  experience 
and  on  other  factors  that  we  believe  to  be  reasonable.  Actual  results  may  differ  from  those  estimates.  We  believe  that  the 
following  critical  accounting  policies  represent  the  areas  where  more  significant  judgments  and  estimates  are  used  in  the 
preparation of our consolidated financial statements. 

Revenue Recognition 

To  recognize  revenue  in  a  transaction  with  a  customer,  we  evaluate  the  five  steps  of  the  Accounting  Standards 
Codification  (ASC)  Topic  606  revenue  recognition  framework:  (1) identify  the  contract;  (2) identify  the  performance 

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33 

 
 
  
 
 
 
 
  
 
  
 
obligations(s)  in  the  contract;  (3) determine  the  transaction  price;  (4) allocate  the  transaction  price  to  the  performance 
obligation(s) and (5) recognize revenue when (or as) the performance obligations are satisfied. 

Our revenue recognition policies are consistent with this five step framework. Understanding the complex terms of 
agreements  and  determining  the  appropriate  time,  amount,  and  method  to  recognize  revenue  for  each  transaction  requires 
significant judgement. These significant judgements include: (i) determining what point in time or what measure of progress 
depicts the transfer of control to the customer; (ii) applying the series guidance to certain performance obligations satisfied 
over time; (iii) estimating how and when contingencies, or other forms of variable consideration, will impact the timing and 
amount of recognition of revenue and (iv) determining whether we control third party services before they are transferred to 
the customer in order to appropriately recognize the associated fees on either a gross or net basis. The timing and amount of 
revenue recognition in a period could vary if different judgments were made. Our revenues subject to the most judgment are 
brokerage commission revenue, incentive-based management fees, development fees and third party fees associated with our 
occupier outsourcing and property management services. For a detailed discussion of our revenue recognition policies, see 
the Revenue Recognition section within Note 2 of the Notes to Consolidated Financial Statements set forth in Item 8 of this 
Annual Report. 

Goodwill and Other Intangible Assets 

Our acquisitions require the application of purchase accounting, which results in tangible and identifiable intangible 
assets and liabilities of the acquired entity being recorded at fair value. The difference between the purchase price and the fair 
value  of  net  assets  acquired  is  recorded  as  goodwill.  In  determining  the  fair  values  of  assets  and  liabilities  acquired  in  a 
business combination, we use a variety of valuation methods including present value, depreciated replacement cost, market 
values (where available) and selling prices less costs to dispose. We are responsible for determining the valuation of assets 
and liabilities and for the allocation of purchase price to assets acquired and liabilities assumed. 

Assumptions  must  often  be  made  in  determining  fair  values,  particularly  where  observable  market  values  do  not 
exist.  Assumptions  may  include  discount  rates,  growth  rates,  cost  of  capital,  royalty  rates,  tax  rates  and  remaining  useful 
lives.  These  assumptions  can  have  a  significant  impact  on  the  value  of  identifiable  assets  and  accordingly  can  impact  the 
value  of  goodwill  recorded.  Different  assumptions  could  result  in  different  values  being  attributed  to  assets  and  liabilities. 
Since  these  values  impact  the  amount  of  annual  depreciation  and  amortization  expense,  different  assumptions  could  also 
impact our statement of operations and could impact the results of future asset impairment reviews. 

We are required to test goodwill and other intangible assets deemed to have indefinite useful lives for impairment at 
least  annually,  or  more  often  if  circumstances  or  events  indicate  a  change  in  the  impairment  status,  in  accordance  with 
Financial Accounting Standards Board (FASB) ASC Topic 350, “Intangibles – Goodwill and Other” (Topic 350). We have 
the option to perform a qualitative assessment with respect to any of our reporting units to determine whether a quantitative 
impairment test is needed. We are permitted to assess based on qualitative factors whether it is more likely than not that a 
reporting unit’s fair value is less than its carrying amount before applying the quantitative goodwill impairment test. If it is 
more likely than not that the fair value of a reporting unit is less than its carrying amount, we would conduct a quantitative 
goodwill impairment test. If not, we do not need to apply the quantitative test. The qualitative test is elective and we can go 
directly to the quantitative test rather than making a more-likely-than-not assessment based on an evaluation of qualitative 
factors.  When  performing  a  quantitative  test,  we  use  a  discounted  cash  flow  approach  to  estimate  the  fair  value  of  our 
reporting  units.  Management’s  judgment  is  required  in  developing  the  assumptions  for  the  discounted  cash  flow  model. 
These assumptions include revenue growth rates, profit margin percentages, discount rates, etc. Due to the many variables 
inherent  in  the  estimation  of  a  business’s  fair  value  and  the  relative  size  of  our  goodwill,  if  different  assumptions  and 
estimates were used, it could have an adverse effect on our impairment analysis. 

For additional information on goodwill and intangible asset impairment testing, see Notes 2 and 9 of the Notes to 

Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

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34 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Taxes 

Income taxes are accounted for under the asset and liability method in accordance with the “Accounting for Income 
Taxes,”  Topic  of  the  FASB  ASC  (Topic  740).  Deferred  tax  assets  and  liabilities  are  determined  based  on  temporary 
differences  between  the  financial  reporting  and  tax  basis  of  assets  and  liabilities  and  operating  loss  and  tax  credit  carry 
forwards. Deferred tax assets and liabilities are measured by applying enacted tax rates and laws and are released in the years 
in which the temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of 
a  change  in  tax  rates  is  recognized  in  income  in  the  period  that  includes  the  enactment  date.  Valuation  allowances  are 
provided against deferred tax assets when it is more likely than not that some portion or all of the deferred tax asset will not 
be realized. 

Accounting for tax positions requires judgments, including estimating reserves for potential uncertainties. We also 
assess our ability to utilize tax attributes, including those in the form of carryforwards, for which the benefits have already 
been reflected in the financial statements. We do not record valuation allowances for deferred tax assets that we believe will 
be realized in future periods. While we believe the resulting tax balances as of December 31, 2020 and 2019 are appropriately 
accounted for in accordance with Topic 740, as applicable, the ultimate outcome of such matters could result in favorable or 
unfavorable adjustments to our consolidated financial statements and such adjustments could be material. 

On December 22, 2017, the Tax Cuts and Jobs Act (the Tax Act) was signed into law making significant changes to 
the Internal Revenue Code, including a decrease to the U.S. corporate tax rate from 35% to 21% and a one-time transition tax 
(i.e.  toll  charge  or,  the  Transition  Tax)  on  the  mandatory  deemed  repatriation  of  cumulative  foreign  earnings  as  of 
December 31, 2017. We are paying the federal tax liability for the Transition Tax in annual interest-free installments over a 
period of eight years through 2025 as allowed by the Tax Act. 

On  March 18, 2020,  the  Families  First  Coronavirus  Response  Act  (FFCR Act),  and  on  March 27, 2020,  the 
CARES Act were each enacted in response to the Covid-19 pandemic. The FFCR Act and the CARES Act contain numerous 
tax provisions, such as net operating loss carry-back periods,  alternative minimum tax credit refunds, deferral of employer 
payroll taxes deferring payroll tax payments, establishing a credit for the retention of certain employees, relaxing limitations 
on the deductibility of interest, and updating the definition of qualified improvement property. This legislation currently has 
no material impact to income tax expense on the company’s financial statements. 

Our future effective tax rate could be adversely affected by earnings being lower than anticipated in countries that 
have lower statutory rates and higher than anticipated in countries that have higher statutory rates, changes in the valuation of 
our deferred tax assets or liabilities, or changes in tax laws, regulations, or accounting principles, as well as certain discrete 
items. 

See Note 15 of the Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report for further 

information regarding income taxes. 

New Accounting Pronouncements 

See New Accounting Pronouncements discussion within Note 3 of the Notes to Consolidated Financial Statements 

set forth in Item 8 of this Annual Report. 

Seasonality 

In  a  typical  year,  a  significant  portion  of  our  revenue  is  seasonal,  which  an  investor  should  keep  in  mind  when 
comparing our financial condition and results of operations on a quarter-by-quarter basis. Historically, our revenue, operating 
income, net income and cash flow from operating activities have tended to be lowest in the first quarter and highest in the 
fourth quarter of each year. Revenue, earnings and cash flow have generally been concentrated in the fourth calendar quarter 
due to the focus on completing sales, financing and leasing transactions prior to year-end. The severe and ongoing impact of 
the Covid-19 pandemic may cause seasonality to deviate from historical patterns. 

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35 

 
 
 
 
 
 
 
 
  
 
  
 
Inflation 

Our commissions and other variable costs related to revenue are primarily affected by commercial real estate market 
supply and demand, which may be affected by inflation. However, to date, we believe that general inflation has not had a 
material impact upon our operations. 

Items Affecting Comparability 

When  you  read  our  financial  statements  and  the  information  included  in  this  Annual Report,  you  should  consider 
that we have experienced, and continue to experience, several material trends and uncertainties (particularly those caused or 
exacerbated  by  Covid-19)  that  have  affected  our  financial  condition  and  results  of  operations  that  make  it  challenging  to 
predict our future performance based on our historical results. We believe that the following material trends and uncertainties 
are  crucial  to  an  understanding  of  the  variability  in  our  historical  earnings  and  cash  flows  and  the  potential  for  continued 
variability in the future. 

Macroeconomic Conditions 

Economic trends and government policies affect global and regional commercial real estate markets as well as our 
operations directly. These include overall economic activity and employment growth, with specific sensitivity to growth in 
office-based employment; interest rate levels and changes in interest rates; the cost and availability of credit; and the impact 
of  tax  and  regulatory  policies.  Periods  of  economic  weakness  or  recession,  significantly  rising  interest  rates,  fiscal 
uncertainty, declining employment levels, decreasing demand for commercial real estate, falling real estate values, disruption 
to the global capital or credit markets, or the public perception that any of these events may occur, will negatively affect the 
performance of our business. 

Compensation  is  our  largest  expense  and  our  sales  and  leasing  professionals  generally  are  paid  on  a  commission 
and/or bonus basis that correlates with their revenue production. As a result, the negative effects on our operating margins of 
difficult market conditions, such as we are currently experiencing with the Covid-19 pandemic, is partially mitigated by the 
inherent  variability  of  our  compensation  cost  structure.  In  addition,  when  negative  economic  conditions  have  been 
particularly  severe,  like  during  the  current  Covid-19  pandemic,  we  have  moved  decisively  to  lower  operating  expenses  to 
improve financial performance, and then have restored certain expenses as economic conditions improved. Additionally, our 
contractual revenue has increased primarily as a result of growth in our outsourcing business, and we believe this contractual 
revenue should help offset the negative impacts that macroeconomic deterioration could have on other parts of our business. 
Nevertheless,  adverse  global  and  regional  economic  trends  could  pose  significant  risks  to  the  performance  of  our 
consolidated operations and financial condition. 

From 2010 to early 2020, commercial real estate markets had generally been characterized by increased demand for 
space,  falling  vacancies,  higher  rents  and  strong  capital  flows,  leading  to  solid  property  sales  and  leasing  activity.  This 
healthy backdrop changed abruptly in the first quarter of 2020 with the emergence of the Covid-19 pandemic and resultant 
sharp contraction of economic activity across much of the world. Since then, there has been a severe impact on commercial 
real estate markets, as many property owners and occupiers have put transactions on hold and withdrawn existing mandates, 
sharply  reducing  sales  and  leasing  volumes.  We  expect  to  see  the  highly  challenging  operating  environment  continue,  as 
Covid-19 caseloads remain elevated across our major markets, business travel and face-to-face business dealings are limited 
and the overwhelming majority of workers remain out of their offices. The recovery of real estate markets around the world 
remain uncertain as of the date of this report. 

Covid-19 is putting downward pressure on parts of our business and creating larger opportunities in other parts. The 
severe economic effects of the pandemic continued to weigh most heavily on higher-margin property lease and sales revenue 
in the Advisory Services segment. However, global industrial leasing revenue, fueled by e-commerce, grew strongly during 
the fourth quarter, reflecting the resiliency of this asset type. Also, during the fourth quarter, we saw improvement in sales 
activity in the U.S. and certain North Asia markets, but transaction volumes there and elsewhere in the world remain well 
below pre-pandemic levels. 

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36 

 
 
 
  
 
 
 
 
 
 
 
The future performance of our global real estate services and investment businesses depends on a recovery of global 
market  conditions,  including  restored  business  and  consumer  confidence,  sustained  economic  growth,  solid  and  consistent 
job creation, stable, functioning global credit markets and a receding of the Covid-19 pandemic. 

Effects of Acquisitions 

We  have  historically made  significant  use  of  strategic  acquisitions  to  add and  enhance  service capabilities around 
the world. Most recently, we acquired Telford Homes Plc (Telford), a leading developer of multifamily residential properties 
in the London area, in October 2019. Telford, which is reported in our Real Estate Investments segment, expanded our real 
estate development business outside the U.S. for the first time. 

In  June 2018,  we  acquired  FacilitySource  Holdings,  LLC  (FacilitySource)  to  help  us  build  a  tech-enabled  supply 
chain capability for the occupier outsourcing industry, which would drive meaningfully differentiated outcomes for leading 
occupiers of real estate. FacilitySource results are reflected in our Global Workplace Solutions segment. 

Strategic in-fill acquisitions have also played a key role in strengthening our service offerings. The companies we 
acquired  have  generally  been  regional  or  specialty  firms  that  complement  our  existing  platform,  or  independent  affiliates, 
which, in some cases, we held a small equity interest. In early 2021, we acquired a construction and project management firm 
based in Southern California. 

During 2020, we completed six in-fill acquisitions: leading local facilities management firms in Spain and Italy, a 
U.S.  firm  that  helps  companies  reduce  telecommunications  costs,  a  technology-focused  project  management  firm  based  in 
Florida, a firm specializing in performing real estate valuations in South Korea, and a facilities management and technical 
maintenance  firm  in  Australia.  During  2019,  in  addition  to  the  Telford  strategic  acquisition,  we  completed  eight  in-fill 
acquisitions:  a  leading  advanced  analytics  software  company  based  in  the  U.K.,  a  commercial  and  residential  real  estate 
appraisal firm in Florida, our former affiliate in Omaha, a project management firm in Australia, a valuation and consulting 
business  in  Switzerland, a  leading  project  management  firm  in  Israel,  a full-service  real estate  firm  in  San  Antonio  with  a 
focus on retail, office, medical office and land, and a debt-focused real estate investment management business in the U.K. 

We  believe  strategic  acquisitions  can  significantly  decrease  the  cost,  time  and  resources  necessary  to  attain  a 
meaningful competitive position – or expand our capabilities – within targeted markets or business lines. In general, however, 
most  acquisitions  will  initially  have  an  adverse  impact  on  our operating  income  and  net  income  as  a  result  of  transaction-
related  expenditures,  including  severance,  lease  termination,  transaction  and  deferred  financing  costs,  as  well  as  costs  and 
charges associated with integrating the acquired business and integrating its financial and accounting systems into our own. 

Our acquisition structures often include deferred and/or contingent purchase consideration in future periods that are 
subject to the passage of time or achievement of certain performance metrics and other conditions. As of December 31, 2020, 
we have accrued deferred purchase consideration totaling $82.5 million, which is included in “Accounts payable and accrued 
expenses”  and  in  “Other  long-term  liabilities”  in  the  accompanying  consolidated  balance  sheets  set  forth  in  Item 8  of  this 
Annual Report. 

International Operations 

We conduct a significant portion of our business and employ a substantial number of people outside of the U.S. and, 
as  a  result,  we  are  subject  to  risks  associated  with  doing  business  globally.  Our  Real  Estate  Investments  business  has  a 
significant amount of euro-denominated assets under management, as well as associated revenue and earnings in Europe. In 
addition, our Global Workplace Solutions business also has a significant amount of its revenue and earnings denominated in 
foreign currencies, such as the euro and British pound sterling. Fluctuations in foreign currency exchange rates have resulted 
and may continue to result in corresponding fluctuations in our AUM, revenue and earnings. 

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37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
We  are  closely  monitoring  the  impact  of  the  Covid-19  pandemic  on  business  conditions  across  all  regions 
worldwide.  Covid-19  has  significantly  impacted  our  operations  and  has  the  potential  to  further  constrain  our  business 
activity. See “The Covid-19 pandemic could have a material adverse effect on our business, results of operations, cash flows 
and financial condition” in Part I, Item 1A. “Risk Factors” for additional risks related to the Covid-19 pandemic. 

Our businesses could also suffer from political or economic disruptions (or the perception that such disruptions may 
occur)  that  affect  interest  rates  or  liquidity  or  create  financial,  market  or  regulatory  uncertainty.  For  example,  we  are 
continuing  to  monitor  the  trade  and  economic  effects  of  the  U.K.’s  withdrawal  from  the  European  Union  (Brexit), 
particularly its impact on sales and office and retail leasing activity in the U.K. Any currency volatility associated with the 
Covid-19 pandemic, Brexit or other economic dislocations could impact our results of operations. 

During the year ended December 31, 2020, approximately 44% of our revenue was transacted in foreign currencies. 

The following table sets forth our revenue derived from our most significant currencies (U.S. dollars in thousands): 

United States dollar 
British pound sterling 
euro 
Canadian dollar 
Indian rupee 
Australian dollar 
Chinese yuan 
Japanese yen 
Swiss franc 
Singapore dollar 
Other currencies (1) 
Total revenue 
_______________ 

2020 
13,472,013  
3,083,810  
2,612,421  
788,497  
469,977  
417,060  
387,099  
341,447  
334,558  
259,721  
1,659,592  
23,826,195  

$ 

$ 

Year Ended December 31, 

56.5  % 
13.0  % 
11.0  % 
3.3  % 
2.0  % 
1.8  % 
1.6  % 
1.4  % 
1.4  % 
1.1  % 
6.9  % 
100.0  % 

$ 

$ 

2019 
13,852,018   
2,972,704   
2,492,952   
774,825   
503,630   
453,847   
349,762   
325,558   
194,354   
300,116   
1,674,325   
23,894,091   

58.0  % 
12.5  % 
10.4  % 
3.2  % 
2.1  % 
1.9  % 
1.5  % 
1.4  % 
0.8  % 
1.3  % 
6.9  % 
100.0  % 

(1) 

Approximately 40 currencies comprise 6.9% of our revenue for the years ended December 31, 2020 and 2019. 

Although we operate globally, we report our results in U.S. dollars. As a result, the strengthening or weakening of 
the U.S. dollar may positively or negatively impact our reported results. For example, we estimate that had the British pound 
sterling-to-U.S. dollar exchange rates been 10% higher during the year ended December 31, 2020, the net impact would have 
been a decrease in pre-tax income of $3.1 million. Had the euro-to-U.S. dollar exchange rates been 10% higher during the 
year  ended  December 31,  2020,  the  net  impact  would  have  been  an  increase  in  pre-tax  income  of  $9.3 million.  These 
hypothetical  calculations  estimate  the  impact  of  translating  results  into  U.S.  dollars  and  do  not  include  an  estimate  of  the 
impact that a 10% change in the U.S. dollar against other currencies would have had on our foreign operations. 

Fluctuations in foreign currency exchange rates may result in corresponding fluctuations in revenue and earnings as 
well as the assets under management for our investment management business, which could have a material adverse effect on 
our business, financial condition and operating results. Due to the constantly changing currency exposures to which we are 
subject and the volatility of currency exchange rates, we cannot predict the effect of exchange rate fluctuations upon future 
operating  results.  In  addition,  fluctuations  in  currencies  relative  to  the  U.S.  dollar  may  make  it  more  difficult  to  perform 
period-to-period  comparisons  of  our  reported  results  of  operations.  Our  international  operations also  are  subject to, among 
other  things,  political  instability  and  changing  regulatory  environments,  which  affect  the  currency  markets  and  which  as  a 
result  may  adversely  affect  our  future  financial  condition  and  results  of  operations.  We  routinely  monitor  these  risks  and 
related  costs  and  evaluate  the  appropriate  amount  of  oversight  to  allocate  towards  business  activities  in  foreign  countries 
where such risks and costs are particularly significant. 

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38 

 
 
  
 
 
   
     
 
        
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Results of Operations 

The  following  table  sets  forth  items  derived  from  our  consolidated  statements  of  operations  for  the  years  ended 

December 31, 2020 and 2019 (dollars in thousands): 

Revenue: 

Fee revenue: 

Global workplace solutions 
Property and advisory project management 
Valuation 
Loan servicing 
Advisory leasing 
Capital markets: 
Advisory sales 
Commercial mortgage origination 

Investment management 
Development services 
Total fee revenue 

Pass through costs also recognized as revenue 

Total revenue 

Costs and expenses: 
Cost of revenue 
Operating, administrative and other 
Depreciation and amortization 
Asset impairments 

Total costs and expenses 

Gain on disposition of real estate 
Operating income 
Equity income from unconsolidated subsidiaries 
Other income 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Income before provision for income taxes 
Provision for income taxes 
Net income 
Less: Net income attributable to non-controlling interests 
Net income attributable to CBRE Group, Inc. 
Adjusted EBITDA 

Year Ended December 31, 

2020 

2019 

$ 

$ 
$ 

3,307,083  
1,257,569  
614,307  
239,596  
2,404,273  

1,658,702  
577,851  
474,939  
356,591  
10,890,911  
12,935,284  
23,826,195  

19,047,620  
3,306,205  
501,728  
88,676  
22,944,229  
87,793  
969,759  
126,161  
17,394  
67,753  
75,592  
969,969  
214,101  
755,868  
3,879  
751,989  
1,892,385  

13.9  % 
5.3  % 
2.6  % 
1.0  % 
10.1  % 

7.0  % 
2.4  % 
2.0  % 
1.4  % 
45.7  % 
54.3  % 
100.0  % 

79.9  % 
13.9  % 
2.1  % 
0.4  % 
96.3  % 
0.4  % 
4.1  % 
0.5  % 
0.1  % 
0.3  % 
0.3  % 
4.1  % 
0.9  % 
3.2  % 
0.0  % 
3.2  % 
7.9  % 

$ 

$ 
$ 

3,126,931  
1,259,222  
630,399  
206,736  
3,269,993  

2,130,979  
575,963  
424,882  
235,740  
11,860,845  
12,033,246  
23,894,091  

18,689,013  
3,436,009  
439,224  
89,787  
22,654,033  
19,817  
1,259,875  
160,925  
28,907  
85,754  
2,608  
1,361,345  
69,895  
1,291,450  
9,093  
1,282,357  
2,063,783  

13.1  % 
5.3  % 
2.6  % 
0.9  % 
13.7  % 

8.9  % 
2.4  % 
1.8  % 
0.9  % 
49.6  % 
50.4  % 
100.0  % 

78.2  % 
14.4  % 
1.8  % 
0.4  % 
94.8  % 
0.1  % 
5.3  % 
0.7  % 
0.1  % 
0.4  % 
0.0  % 
5.7  % 
0.3  % 
5.4  % 
0.0  % 
5.4  % 
8.6  % 

Fee revenue and adjusted EBITDA are not recognized measurements under GAAP. When analyzing our operating 
performance, investors should use these measures in addition to, and not as an alternative for, their most directly comparable 
financial measure calculated and presented in accordance with GAAP. We generally use these non-GAAP financial measures 
to evaluate operating performance and for other discretionary purposes. We believe these measures provide a more complete 
understanding  of  ongoing  operations,  enhance  comparability  of  current  results  to  prior  periods  and  may  be  useful  for 
investors to analyze our financial performance because they eliminate the impact of selected charges that may obscure trends 
in the underlying performance of our business. Because not all companies use identical calculations, our presentation of fee 
revenue and adjusted EBITDA may not be comparable to similarly titled measures of other companies. 

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39 

 
  
 
 
   
     
 
 
      
     
 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fee revenue is gross revenue less both client reimbursed costs largely associated with employees that are dedicated 
to  client  facilities  and  subcontracted  vendor  work  performed  for  clients.  We  believe  that  investors  may  find  this  measure 
useful to analyze the company’s overall financial performance because it excludes costs reimbursable by clients, and as such 
provides greater visibility into the underlying performance of our business. 

EBITDA  represents  earnings  before  depreciation  and  amortization,  asset  impairments,  interest  expense,  net  of 
interest  income,  write-off  of  financing  costs  on  extinguished  debt,  and  provision  for  income  taxes.  Amounts  shown  for 
adjusted  EBITDA  further  remove  (from  EBITDA)  the  impact  of  costs  associated  with  transformation  initiatives,  costs 
associated with workforce optimization efforts, fair value adjustments to real estate assets acquired in the Telford Acquisition 
(purchase accounting) that were sold in the period, costs incurred related to legal entity restructuring, integration and other 
costs related to acquisitions, carried interest incentive compensation expense (reversal) to align with the timing of associated 
revenue, and costs associated with our reorganization, including cost-savings initiatives. We believe that investors may find 
these measures useful in evaluating our operating performance compared to that of other companies in our industry because 
their  calculations  generally eliminate the  effects  of  acquisitions,  which  would  include  impairment charges  of  goodwill and 
intangibles  created  from  acquisitions,  the  effects  of  financings  and  income  taxes  and  the  accounting  effects  of  capital 
spending. 

Adjusted EBITDA is not intended to be a measure of free cash flow for our discretionary use because it does not 
consider certain cash requirements such as tax and debt service payments. This measure may also differ from the amounts 
calculated under similarly titled definitions in our credit facilities and debt instruments, which are further adjusted to reflect 
certain other cash and non-cash charges and are used by us to determine compliance with financial covenants therein and our 
ability  to  engage  in  certain  activities,  such  as  incurring  additional  debt.  We  also  use  adjusted  EBITDA  as  a  significant 
component when measuring our operating performance under our employee incentive compensation programs. 

Adjusted EBITDA is calculated as follows (dollars in thousands): 

Net income attributable to CBRE Group, Inc. 
Add: 

Depreciation and amortization 
Asset impairments 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Provision for income taxes 

EBITDA 
Adjustments: 

Costs associated with transformation initiatives (1) 
Costs associated with workforce optimization efforts (2) 
Impact of fair value adjustments to real estate assets 
   acquired in the Telford Acquisition (purchase 
   accounting) that were sold in the period 
Costs incurred related to legal entity restructuring 
Integration and other costs related to acquisitions 
Carried interest incentive compensation (reversal) expense 
   to align with the timing of associated revenue 
Costs associated with our reorganization, including 
   cost-savings initiatives (3) 

$ 

$ 

751,989  

Year Ended December 31, 
2019 
2020 
1,282,357  
439,224   
89,787   
85,754   
2,608   
69,895   
1,969,625   
—   
—   

501,728  
88,676  
67,753  
75,592  
214,101  
1,699,839  

155,148  
37,594  

11,598  
9,362  
1,756  

(22,912) 

—  
1,892,385  

9,301   
6,899   
15,292   
13,101   
49,565   
2,063,783   

Adjusted EBITDA 
_______________ 
(1)  During 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and 
support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs 
and professional fees. See Note 21 of our Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 
Primarily  represents costs  incurred  related  to workforce  optimization initiated  and  executed in the  second quarter of 2020  as part  of management’s  cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. 
Of the total costs, $7.4 million was included within the “Cost of revenue” line item and $30.2 million was included in the “Operating, administrative, and 
other” line item in the accompanying consolidated statements of operations for the year ended December 31, 2020. 
Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

$ 

$ 

(2) 

(3) 

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40 

 
 
 
  
 
 
   
       
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

We reported consolidated net income of $752.0 million for the year December 31, 2020 on revenue of $23.8 billion 

as compared to consolidated net income of $1.3 billion on revenue of $23.9 billion for the year ended December 31, 2019. 

Our revenue on a consolidated basis for the year ended December 31, 2020 decreased by $67.9 million, or 0.3%, as 
compared to the year ended December 31, 2019. The revenue decrease reflects decreases in our Advisory Services segment 
due  to  the  impact  of  Covid-19,  including  lower  sales  (down  22.2%  as  compared  to  the  same  period  in  2019)  and  leasing 
revenue (down 26.5% as compared to the same period in 2019). These decreases were partially offset by increases in revenue 
in our Global Workplace Solutions segment (up 8.0% as compared to the same period in 2019) led by growth in our facilities 
management line of business, driven by its contractual nature, and improved revenue in our Real Estate Investments segment 
(up  25.9%  as  compared  to  the  same  period  in  2019)  largely  due  to  the  Telford  Acquisition  and  an  increase  in  investment 
management fees. Foreign currency translation had a negligible impact on total revenue during the year ended December 31, 
2020. 

Our  cost  of  revenue  on  a  consolidated  basis  increased  by  $358.6 million,  or  1.9%,  during  the  year  ended 
December 31, 2020 as compared to the same period in 2019. This increase was primarily due to higher costs associated with 
our Global Workplace Solutions segment due to growth in our facilities management business and higher costs in our Real 
Estate  Investments  segment  due  to  the  Telford  Acquisition.  We  also  incurred  $42.1 million  of  costs  (primarily  employee 
separation benefits) related to the company’s transformation initiatives during 2020 to enable the company to reduce costs, 
streamline  operations  and  support  future  growth.  These  items  were  partially  offset  by  lower  commission  expense  incurred 
during  the  year  ended  December 31,  2020.  Our  sales  and  leasing  professionals  generally  are  paid  on  a  commission  basis, 
which substantially correlates with our sales and lease revenue performance. Accordingly, the decrease in advisory sales and 
leasing revenue led to a corresponding decrease in commission expense. These items were partially offset by the impact of 
foreign currency translation which had a 0.12% positive impact on total cost of revenue during the year ended December 31, 
2020. Cost of revenue as a percentage of revenue increased from 78.2% for the year ended December 31, 2019 to 79.9% for 
the  year  ended  December 31,  2020,  primarily  driven  by  our  mix  of  revenue,  with  revenue  from  our  Global  Workplace 
Solutions segment, which has a lower margin than our other revenue streams, comprising a higher percentage of revenue than 
in the prior period. 

Our  operating,  administrative  and  other  expenses  on  a  consolidated  basis  decreased  by  $129.8 million,  or  3.8%, 
during the year ended December 31, 2020 as compared to the same period in 2019. The negative impact of Covid-19 on our 
operating results led to a corresponding reduction in certain operating expenses such as travel and entertainment, marketing 
and  employee  events  to  manage  financial  performance  as  well  as  reduced  stock  compensation  expense.  These  items  were 
partially  offset  by  $113.0  million  of  costs,  primarily  related  to  employee  separation  benefits,  lease  termination  costs  and 
professional  fees  related  to  the  company’s  transformation  initiatives  mentioned  above,  as  well  as  $30.2 million  of  costs 
related  to  workforce  optimization  efforts  executed  primarily  in  the  second  quarter  of  2020.  We  also  incurred  higher 
incremental costs associated with Telford, which we acquired on October 1, 2019, rent expense for our new flexible space 
offering, higher bad debt expense as a result of Covid-19, and higher charitable contributions due to donations to our Covid-
19  relief  fund.  Foreign  currency  translation  had  a  negligible  impact  on  total  operating,  administrative  and  other  expenses 
during the year ended December 31, 2020. Operating expenses as a percentage of revenue decreased from 14.4% for the year 
ended December 31, 2019 to 13.9% for the year ended December 31, 2020, reflecting the operating leverage inherent in our 
business and reduced discretionary spending. 

Our depreciation and amortization expense on a consolidated basis increased by $62.5 million, or 14.2%, during the 
year ended December 31, 2020 as compared to the same period in 2019. This increase was primarily attributable to a rise in 
depreciation  expense  of  $60.5 million  during  the  year  ended  December 31,  2020  driven  by  technology-related  capital 
expenditures and accelerated depreciation related to lease terminations included in our transformation initiatives. 

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41 

 
 
 
 
 
 
 
 
 
 
 
 
 
Our  asset  impairments  on  a  consolidated  basis  totaled  $88.7 million  and  $89.8 million  during  the  years  ended 
December 31,  2020  and  2019,  respectively.  For  the  year  ended  December 31,  2020,  asset  impairments  comprised  the 
following:  $50.2 million  of  non-cash  asset  impairment  charges  in  our  Global  Workplace  Solutions  segment;  a  non-cash 
goodwill  impairment  charge  of  $25.0 million  and  non-cash  asset  impairment  charges  of  $13.5 million  in  our  Real  Estate 
Investments  segment.  Primarily  as  a  result  of  the  recent  global  economic  disruption  and  uncertainty  due  to  Covid-19,  we 
deemed there to be triggering events during 2020 that required testing of goodwill and certain assets for impairment. Based 
on  these  events,  we  recorded  the  aforementioned  non-cash  impairment  charges,  which  were  primarily  driven  by  lower 
anticipated cash flows in certain businesses directly resulting from a downturn in forecasts as well as increased forecast risk 
due to Covid-19 and changes in our business going forward. During the year ended December 31, 2019, we recorded a non-
cash  intangible  asset  impairment  charge  of  $89.8 million  in  our  Real  Estate  Investments  segment.  This  non-cash  write-off 
resulted  from  a review  of the anticipated cash  flows  and  the  decrease  in  assets  under  management  in  our  public securities 
business driven in part by a continued industry-wide shift in investor preference for passive investment programs. 

Our gain on disposition of real estate on a consolidated basis increased by $68.0 million, or 343.0%, during the year 
ended December 31, 2020 as compared to the same period in 2019. These gains resulted from property sales within our Real 
Estate Investments segment. 

Our equity income from unconsolidated subsidiaries on a consolidated basis decreased by $34.8 million, or 21.6%, 
during the year ended December 31, 2020 as compared to the same period in 2019, primarily driven by lower equity earnings 
associated with gains on property sales reported in our Real Estate Investments segment. 

Our  other  income  on  a  consolidated  basis  was  $17.4 million  for  the  year  ended  December 31,  2020  versus 
$28.9 million for the same period in the prior year. The decrease was primarily due to higher net unrealized gains in the prior 
year compared to the current year on certain of our co-investments. 

Our consolidated interest expense, net of interest income, decreased by $18.0 million, or 21.0%, for the year ended 
December 31, 2020 as compared to the same period in 2019. This decrease was primarily due to lower interest expense on 
borrowings  associated  with  our  credit  agreement  (driven  by  lower  interest  rates)  as  well  as  reduced  net  interest  expense 
overseas associated with cash pooling arrangements. 

Our write-off of financing costs on extinguished debt on a consolidated basis was $75.6 million for the year ended 
December 31,  2020  as  compared  to  $2.6 million  for  the  year  ended  December 31,  2019.  The  costs  for  the  year  ended 
December 31,  2020  included a $73.6 million  premium  paid  and  the  write-off  of  $2.0 million  of  unamortized  premium  and 
debt issuance costs in connection with the redemption, in full, of the $425.0 million aggregate outstanding principal amount 
of our 5.25% senior notes. The costs for the year ended December 31, 2019 were incurred in connection with the refinancing 
of our credit agreement. 

Our provision for income taxes on a consolidated basis was $214.1 million for the year ended December 31, 2020 as 
compared  to  $69.9 million  for  the  same  period  in  2019.  Our  effective  tax  rate  increased  from  5.1%  for  the  year  ended 
December 31, 2019 to 22.1% for the year ended December 31, 2020. The lower tax rate for year ended December 31, 2019 
was primarily driven by a $277.2 million net tax benefit recorded in 2019 attributable to outside basis differences recognized 
as a result of a legal entity restructuring. 

Segment Operations 

We  organize  our  operations  around,  and  publicly  report  our  financial  results  on,  three  global  business  segments: 
(1) Advisory Services; (2) Global Workplace Solutions; and (3) Real Estate Investments. For additional information on our 
segments, see Note 19 of the Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

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42 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
Advisory Services 

The following table summarizes our results of operations for our Advisory Services operating segment for the years 

ended December 31, 2020 and 2019 (dollars in thousands): 

Revenue: 

Fee revenue: 

Property and advisory project management 
Valuation 
Loan servicing 
Advisory leasing 
Capital markets: 
Advisory sales 
Commercial mortgage origination 

Pass through costs also recognized as revenue 

Total fee revenue 

Total revenue 

Costs and expenses: 
Cost of revenue 
Operating, administrative and other 
Depreciation and amortization 

Operating income 
Equity income from unconsolidated subsidiaries 
Other income 
Less: Net income attributable to non-controlling interests 
Add-back: Depreciation and amortization 
EBITDA 
Adjustments: 

Year Ended December 31, 

2020 

2019 

$ 

1,257,569  
614,307  
239,596  
2,404,273  

1,658,702  
577,851  
6,752,298  
946,694  
7,698,992  

4,693,684  
2,030,873  
348,669  
625,766  
2,245  
17,329  
887  
348,669  
993,122  

$ 

16.3  % 
7.9  % 
3.1  % 
31.1  % 

21.5  % 
7.5  % 
87.7  % 
12.3  % 
100.0  % 

61.0  % 
26.4  % 
4.5  % 
8.1  % 
0.0  % 
0.2  % 
0.0  % 
4.5  % 
12.9  % 

1,259,222  
630,399  
206,736  
3,269,993  

2,130,979  
575,963  
8,073,292  
996,176  
9,069,468  

5,465,391  
2,169,980  
304,766  
1,129,331  
6,894  
7,532  
1,021  
304,766  
1,447,502  

13.9  % 
6.9  % 
2.3  % 
36.0  % 

23.5  % 
6.4  % 
89.0  % 
11.0  % 
100.0  % 

60.3  % 
23.9  % 
3.4  % 
12.4  % 
0.1  % 
0.1  % 
0.0  % 
3.4  % 
16.0  % 

113,987  
27,418  
9,362  
—  
—  
1,143,889  

1.5  % 
0.4  % 
0.1  % 
0.0  % 
0.0  % 
14.9  % 
16.9  % 

—  
—  
6,899  
11,088  
303  
1,465,792  

0.0  % 
0.0  % 
0.1  % 
0.1  % 
0.0  % 
16.2  % 
18.2  % 

Costs associated with transformation initiatives (1) 
Costs associated with workforce optimization efforts (2) 
Costs incurred related to legal entity restructuring 
Costs associated with our reorganization, including cost-savings initiatives (3) 
Integration and other costs related to acquisitions 

Adjusted EBITDA and Adjusted EBITDA on revenue margin 
Adjusted EBITDA on fee revenue margin 
_______________ 
(1)  During 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and 
support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs 
and professional fees. See Note 21 of our Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

$ 

$ 

(2) 

Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. 
Of the total costs, $6.1 million was included within the “Cost of revenue” line item and $21.3 million was included in the “Operating, administrative, and 
other” line item in the accompanying consolidated statements of operations for the year ended December 31, 2020. 

(3) 

Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

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Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

Revenue decreased by $1.4 billion, or 15.1%, for the year ended December 31, 2020 as compared to the year ended 
December 31,  2019.  The  revenue  decrease  primarily  reflects  the  impact  of  Covid-19,  which  resulted  in  lower  sales  and 
leasing revenue. Foreign currency translation had a negligible impact on total revenue during the year ended December 31, 
2020. 

Cost of revenue decreased by $771.7 million, or 14.1%, for the year ended December 31, 2020 as compared to the 
same period in 2019, primarily due to reduced commission expense resulting from lower sales and leasing revenue as a result 
of  Covid-19.  Foreign  currency  translation  had  a  negligible  impact  on  total  cost  of  revenue  during  the  year  ended 
December 31, 2020. Cost of revenue as a percentage of revenue increased to 61.0% for the year ended December 31, 2020 
versus 60.3% for the same period in 2019, primarily as a result of costs incurred during the year ended December 31, 2020 
for  the  transformation  initiatives  and  workforce  optimization  that  were  not  incurred  during  the  year  ended  December 31, 
2019. 

Operating,  administrative  and  other  expenses  decreased  by  $139.1  million,  or  6.4%,  for  the  year  ended 
December 31, 2020 as compared to the year ended December 31, 2019. The negative impact of Covid-19 on our operating 
results  led  to  corresponding  decreases  in  bonus  and  stock  compensation  expense.  In  addition,  to  manage  financial 
performance, we reduced certain operating expenses such as travel and entertainment, marketing and employee events. These 
items  were  partially  offset  by  $80.8  million  of  costs,  primarily  related  to  employee  separation  benefits,  lease  termination 
costs and professional fees, as management commenced the implementation of certain transformation initiatives during the 
year  ended  December 31,  2020  to  enable  the  company  to  reduce  costs,  streamline  operations  and  support  future  growth. 
Lastly, we saw an increase in charitable donations largely driven by a sizeable donation by the company to its Covid-19 relief 
fund. Foreign currency translation had a negligible impact on total operating expenses during the year ended December 31, 
2020. 

For  the  year  ended  December 31,  2020,  mortgage  servicing  rights  (MSRs)  contributed  to  operating  income 
$207.8 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $134.3 million of 
amortization  of  related  intangible  assets.  For  the  year  ended  December 31,  2019,  MSRs  contributed  to  operating  income 
$182.4 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $123.0 million of 
amortization of related intangible assets. 

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44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Global Workplace Solutions 

The following table summarizes our results of operations for our Global Workplace Solutions operating segment for 

the years ended December 31, 2020 and 2019 (dollars in thousands): 

Revenue: 

Fee revenue: 

Global workplace solutions 

Pass through costs also recognized as revenue 

Total revenue 

Costs and expenses: 
Cost of revenue 
Operating, administrative and other 
Depreciation and amortization 
Asset impairments 

Operating income 
Equity income (loss) from unconsolidated subsidiaries 
Other income (loss) 
Less: Net loss attributable to non-controlling interests 
Add-back: Depreciation and amortization 
Add-back: Asset impairments 
EBITDA 

Costs associated with transformation initiatives (1) 
Costs associated with workforce optimization efforts (2) 
Costs associated with our reorganization, including 
   cost savings initiatives (3) 

Year Ended December 31, 

2020 

2019 

$ 

3,307,083  
11,988,590  
15,295,673  

14,180,395  
643,207  
125,692  
50,171  
296,208  
368  
1,192  
—  
125,692  
50,171  
473,631  
38,179  
5,004  

$ 

21.6  % 
78.4  % 
100.0  % 

92.7  % 
4.2  % 
0.8  % 
0.3  % 
2.0  % 
0.0  % 
0.0  % 
0.0  % 
0.8  % 
0.3  % 
3.1  % 
0.2  % 
0.0  % 

3,126,931   
11,037,070   
14,164,001   

13,138,627   
637,282   
120,975   
—   
267,117   
(1,423)  
(1,170)  
(271)  
120,975   
—   
385,770   
—   
—   

22.1   % 
77.9   % 
100.0   % 

92.8   % 
4.5   % 
0.9   % 
0.0   % 
1.8   % 
0.0   % 
0.0   % 
0.0   % 
0.9   % 
0.0   % 
2.7   % 
0.0   % 
0.0   % 

Adjusted EBITDA and Adjusted EBITDA on revenue margin 
Adjusted EBITDA on fee revenue margin 
_______________ 
(1)  During 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and 
support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs 
and professional fees. See Note 21 of our Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

$ 

$ 

—  
516,814  

0.0  % 
3.3  % 
15.6  % 

38,256  
424,026  

0.3   % 
3.0   % 
13.6   % 

(2) 

Primarily  represents costs  incurred  related  to workforce  optimization initiated  and  executed in the  second quarter of 2020  as part  of management’s  cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. 
Of the total costs, $1.2 million was included within the “Cost of revenue” line item and $3.8 million was included in the “Operating, administrative, and 
other” line item in the accompanying consolidated statements of operations for the year ended December 31, 2020. 

(3) 

Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

Revenue increased by $1.1 billion, or 8.0%, for the year ended December 31, 2020 as compared to the year ended 
December 31, 2019. The revenue increase was primarily attributable to growth in our facilities management line of business, 
which  is  contractual  in  nature.  Foreign  currency  translation  had  a  0.13%  negative  impact  on  total  revenue  during  the  year 
ended December 31, 2020, primarily driven by weakness in the Argentine peso and Brazilian real partially offset by strength 
in the British pound sterling and euro. 

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45 

 
  
 
 
   
     
 
        
     
 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue increased by $1.0 billion, or 7.9%, for the year ended December 31, 2020 as compared to the same 
period in 2019, driven by the higher revenue leading to higher pass through costs. Foreign currency translation had a 0.14% 
positive  impact  on  total  cost  of  revenue  during  the  year  ended  December 31,  2020.  Cost  of  revenue  as  a  percentage  of 
revenue was relatively consistent at 92.7% for the year ended December 31, 2020 versus 92.8% for the same period in 2019. 

Operating, administrative and other expenses increased by $5.9 million, or 0.9%, for the year ended December 31, 
2020 as compared to the year ended December 31, 2019. This increase was attributable to costs incurred as a result of Covid-
19,  including  higher  bad  debt  expense,  $3.8 million  of  costs  incurred  (mainly  severance)  primarily  related  to  workforce 
optimization  initiated  and  executed  in  the  second  quarter  of  2020  as  part  of  management’s  cost  containment  efforts  in 
response  to  the  Covid-19  pandemic,  and  increased  staff  bonus  accruals.  During  the  year  ended  December 31,  2020, 
investments were also made in both people and technology associated with ongoing efforts to remediate material weaknesses 
in  our  Europe,  Middle  East  and  Africa  (EMEA)  region.  These  increases  were  partially  offset  by  a  targeted  reduction  in 
certain operating expenses, such as travel and entertainment costs, during the year ended December 31, 2020 as a result of 
Covid-19.  Foreign  currency  translation  had  a  negligible  impact  on  total  operating  expenses  during  the  year  ended 
December 31, 2020. 

Real Estate Investments 

The following table summarizes our results of operations for our Real Estate Investments operating segment for the 

years ended December 31, 2020 and 2019 (dollars in thousands): 

Revenue: 

Investment management 
Development services 
Total revenue 
Costs and expenses: 
Cost of revenue 
Operating, administrative and other 
Depreciation and amortization 
Asset impairments 

Gain on disposition of real estate 
Operating income (loss) 
Equity income from unconsolidated subsidiaries 
Other (loss) income 
Less: Net income attributable to non-controlling interests 
Add-back: Depreciation and amortization 
Add-back: Asset impairments 
EBITDA 
Adjustments: 

Impact of fair value adjustments to real estate assets 
   acquired in the Telford Acquisition (purchase 
   accounting) that were sold in the period 
Costs associated with workforce optimization efforts (1) 
Costs associated with transformation initiatives (2) 
Integration and other costs related to acquisitions 
Carried interest incentive compensation (reversal) expense 
   to align with the timing of associated revenue 
Costs associated with our reorganization, including 
   cost-savings initiatives (3) 

Adjusted EBITDA 

Year Ended December 31, 

2020 

2019 

$ 

$ 

474,939  
356,591  
831,530  

173,541  
632,125  
27,367  
38,505  
87,793  
47,785  
123,548  
(1,127) 
2,992  
27,367  
38,505  
233,086  

11,598  
5,172  
2,982  
1,756  

(22,912) 

—  
231,682  

$ 

57.1  % 
42.9  % 
100.0  % 

20.9  % 
76.0  % 
3.3  % 
4.6  % 
10.6  % 
5.8  % 
14.9  % 
(0.1) % 
0.3  % 
3.3  % 
4.6  % 
28.0  % 

1.4  % 
0.6  % 
0.4  % 
0.2  % 

(2.8) % 

424,882  
235,740  
660,622  

84,995  
628,747  
13,483  
89,787  
19,817  
(136,573) 
155,454  
22,545  
8,343  
13,483  
89,787  
136,353  

9,301  
—  
—  
14,989  

13,101  

0.0  % 
27.8  % 

$ 

221  
173,965  

64.3  % 
35.7  % 
100.0  % 

12.9  % 
95.2  % 
2.0  % 
13.6  % 
3.0  % 
(20.7) % 
23.5  % 
3.4  % 
1.2  % 
2.0  % 
13.6  % 
20.6  % 

1.4  % 
0.0  % 
0.0  % 
2.3  % 

2.0  % 

0.0  % 
26.3  % 

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46 

 
  
 
  
 
 
   
     
 
         
     
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
_______________ 

(1) 

Primarily  represents costs  incurred  related  to workforce  optimization initiated  and  executed in the  second quarter of 2020  as part  of management’s  cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort 
and  were  included  in  the  “Operating,  administrative  and  other”  line  in  the  accompanying  consolidated  statements  of  operations  for  the  year  ended 
December 31, 2020. 

(2)  During 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and 
support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs 
and professional fees. See Note 21 of our Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

(3) 

Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

Revenue  increased  by  $170.9 million,  or  25.9%,  for  the  year  ended  December 31,  2020  as  compared  to  the  year 
ended December 31, 2019, primarily driven by the Telford Acquisition in our development services line of business and an 
increase  in  investment  management  fees  primarily  related  to  growth  in  AUM.  Foreign  currency  translation  had  a  0.7% 
positive impact on total revenue during the year ended December 31, 2020 primarily driven by strength in the British pound 
sterling and euro. 

Cost of revenue increased by $88.5 million, or 104.2%, for the year ended December 31, 2020 as compared to the 

year ended December 31, 2019, driven by the Telford Acquisition, which we acquired on October 1, 2019. 

Operating, administrative and other expenses increased by $3.4 million, or 0.5%, for the year ended December 31, 
2020  as  compared  to  the  same  period  in  2019,  primarily  driven  by  incremental  costs  associated  with  Telford  which  we 
acquired on October 1, 2019, increased results driven bonus expense in our development services line of business (driven by 
higher  property  sales  in  2020),  rent  expense  for  our  new  flexible  space  offering,  workforce  optimization  costs,  and 
transformation initiative costs. These increases are partially offset by decreases in certain operating expenses, such as travel 
and entertainment costs, as a result of Covid-19, a reduction in integration and transaction costs for Telford, and a reduction 
in carried interest expense. Foreign currency translation had a negligible impact on total operating expenses during the year 
ended December 31, 2020. 

A roll forward of our AUM by product type for the year ended December 31, 2020 is as follows (dollars in billions): 

Balance at January 1, 2020 
Inflows 
Outflows 
Market appreciation (depreciation) 
Balance at December 31, 2020 

Funds 

40.1  
5.3  
(2.1) 
3.9  
47.2  

$ 

$ 

$ 

$ 

Separate 
Accounts 

64.9  
9.1  
(7.5) 
1.4  
67.9  

$ 

$ 

Securities 

7.9  
1.4  
(1.6) 
(0.1) 
7.6  

Total 

112.9   
15.8  
(11.2) 
5.2  
122.7   

$ 

$ 

AUM  generally  refers  to  the  properties  and  other  assets  with  respect  to  which  we  provide  (or  participate  in) 
oversight, investment management services and other advice, and which generally consist of real estate properties or loans, 
securities portfolios and investments in operating companies and joint ventures. Our AUM is intended principally to reflect 
the  extent  of  our  presence  in  the  real  estate  market,  not  the  basis  for  determining  our  management  fees.  Our  assets  under 
management consist of: 

• 

the total fair market value of the real estate properties and other assets either wholly-owned or held by joint 
ventures  and  other  entities  in  which  our  sponsored  funds  or  investment  vehicles  and  client  accounts  have 
invested  or  to  which  they  have provided  financing.  Committed  (but  unfunded) capital  from  investors  in  our 
sponsored  funds  is  not  included  in  this  component  of  our  AUM.  The  value  of  development  properties  is 
included at estimated completion cost. In the case of real estate operating companies, the total value of real 
properties controlled by the companies, generally through joint ventures, is included in AUM; and 

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47 

 
 
 
 
 
 
  
  
 
 
   
       
     
 
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

the net asset value of our managed securities portfolios, including investments (which may be comprised of 
committed but uncalled capital) in private real estate funds under our fund of funds investments. 

Our calculation of AUM may differ from the calculations of other asset managers, and as a result, this measure may 

not be comparable to similar measures presented by other asset managers. 

Liquidity and Capital Resources 

We  believe  that  we  can  satisfy our  working  capital and  funding  requirements  with  internally  generated  cash  flow 
and, as necessary, borrowings under our revolving credit facility. Our expected capital requirements for 2021 include up to 
approximately $235 million of anticipated capital expenditures, net of tenant concessions. As of December 31, 2020, we had 
aggregate commitments of $76.5 million to fund future co-investments in our Real Estate Investments business, $30.1 million 
of which is expected to be funded in 2021. Additionally, as of December 31, 2020, we are committed to fund $34.8 million of 
additional capital to unconsolidated subsidiaries within our Real Estate Investments business, which we may be required to 
fund at any time. As of December 31, 2020, we had $2.8 billion of borrowings available under our revolving credit facility 
and $1.8 billion of cash and cash equivalents available for general corporate use. 

We  have  historically  relied  on  our  internally  generated  cash  flow  and  our  revolving  credit  facility  to  fund  our 
working  capital,  capital expenditure  and  general investment  requirements  (including  strategic  in-fill acquisitions)  and  have 
not sought other external sources of financing to help fund these requirements. In the absence of extraordinary events or a 
large  strategic  acquisition,  we  anticipate  that  our  cash  flow  from  operations  and  our  revolving  credit  facility  would  be 
sufficient  to  meet  our  anticipated  cash  requirements  for  the  foreseeable  future,  and  at  a  minimum  for  the  next  12 months. 
Given compensation is our largest expense and our sales and leasing professionals are generally paid on a commission and/or 
bonus  basis  that  correlates  with  their  revenue  production,  the  negative  effect  of  difficult  market  conditions  is  partially 
mitigated by the inherent variability of our compensation cost structure. In addition, when negative economic conditions have 
been particularly severe, we have moved decisively to lower operating expenses to improve financial performance, and then 
have restored certain expenses as economic conditions improved. We may seek to take advantage of market opportunities to 
refinance existing debt instruments, as we have done in the past, with new debt instruments at interest rates, maturities and 
terms  we  deem  attractive.  We  may  also,  from  time  to  time  in  our  sole  discretion,  purchase,  redeem,  or  retire  our  existing 
senior notes, through tender offers, in privately negotiated or open market transactions, or otherwise. On December 28, 2020, 
we  redeemed  the  $425.0 million  aggregate  outstanding  principal  amount  of  our  5.25% senior  notes  due  2025  in  full.  We 
funded this redemption using cash on hand. 

As  noted  above,  we  believe  that  any  future  significant  acquisitions  we  may  make  could  require  us  to  obtain 
additional debt or equity financing. In the past, we have been able to obtain such financing for material transactions on terms 
that  we  believed  to  be  reasonable.  However,  it  is  possible  that  we  may  not  be  able  to  obtain  acquisition  financing  on 
favorable terms, or at all, in the future if we decide to make any further significant acquisitions. 

Our  long-term  liquidity  needs,  other  than  those  related  to  ordinary  course  obligations  and  commitments  such  as 
operating  leases,  are  generally  comprised  of  three  elements.  The  first  is  the  repayment  of  the  outstanding  and  anticipated 
principal amounts of our long-term indebtedness. If our cash flow is insufficient to repay our long-term debt when it comes 
due, then we expect that we would need to refinance such indebtedness or otherwise amend its terms to extend the maturity 
dates. We cannot make any assurances that such refinancing or amendments would be available on attractive terms, if at all. 

The second long-term liquidity need is the payment of obligations related to acquisitions. Our acquisition structures 
often include deferred and/or contingent purchase consideration in future periods that are subject to the passage of time or 
achievement  of  certain  performance  metrics  and  other  conditions.  As  of  December 31,  2020  and  2019,  we  had  accrued 
deferred  purchase  consideration  totaling  $82.5  million  ($14.3  million  of  which  was  a  current  liability)  and  $111.7 million 
($41.6 million  of  which  was  a  current  liability),  respectively,  which  was  included  in  “Accounts  payable  and  accrued 
expenses”  and  in  “Other  liabilities”  in  the  accompanying  consolidated  balance  sheets  set  forth  in  Item 8  of  this  Annual 
Report. 

(cid:3)

48 

 
  
 
 
 
 
 
 
 
 
Lastly, as described in Note 16 of the Notes to Consolidated Financial Statements set forth in Item 8 of this Annual 
Report, our board of directors authorized a program for the repurchase of up to $500.0 million of our Class A common stock 
over three  years.  During the  year  ended  December 31,  2020,  we spent  $50.0 million to  repurchase  1,050,084 shares  of  our 
Class A common stock at an average price of $47.62 per share using cash on hand. Our stock repurchases have been funded 
with  cash  on  hand  and  we  intend  to  continue  funding  future  repurchases  with  existing  cash.  We  may  utilize  our  stock 
repurchase program to continue offsetting the impact of our stock-based compensation program and on a more opportunistic 
basis if we believe our stock presents a compelling investment compared to other discretionary uses. The timing of any future 
repurchases  and  the  actual  amounts  repurchased  will  depend  on  a  variety  of  factors,  including  the  market  price  of  our 
common stock, general market and economic conditions and other factors. As of December 31, 2020, we had $350.0 million 
of capacity remaining under our repurchase program. 

Historical Cash Flows 

Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

Operating Activities 

Net cash provided by operating activities totaled $1.8 billion for the year ended December 31, 2020, an increase of 
$607.4 million  as  compared  to  the  year  ended  December 31,  2019.  The  company  experienced  an  overall  increase  in  net 
working capital of approximately $1.1 billion, partially offset by lower net income of $535.6 million as compared to the same 
period in the previous year. The positive impact from net working capital was largely attributable to a decrease in accounts 
receivable due to a heightened focus on cash collections across our businesses, and lower net income tax payments due to the 
refunds received in the current year related to the prior year tax restructuring, partially offset by a net decrease to accounts 
payable and accrued expenses, as well as compensation payable and accrued bonus. 

Investing Activities 

Net  cash  used  in  investing  activities  totaled  $341.6 million  for  the  year  ended  December 31,  2020,  a  decrease  of 
$379.4 million  as  compared  to  the  year  ended  December 31,  2019.  This  decrease  was  largely  driven  by  a  decrease  of 
$26.9 million  in  capital  expenditures  during  2020  and  lower  amounts  paid  for  acquisitions  compared  to  2019  which  was 
driven primarily by the Telford Acquisition. 

Financing Activities 

Net cash  used in  financing activities  totaled  $625.3 million for the  year ended December 31,  2020, an  increase  of 
$353.3 million as compared to the year ended December 31, 2019. This increase was primarily due to the impact of the full 
redemption of the $425.0 million aggregate outstanding principal amount of our 5.25% senior notes (including a premium of 
$73.6  million)  and  due  to  $44.8 million  in  lower  net  contributions  received  from  non-controlling  interests  during  the  year 
ended December 31, 2020. This was partially offset by the impact of repayment of debt assumed in the Telford Acquisition 
of $110.7 million during 2019. In addition, we used $95.1 million less for repurchase of common stock during the year ended 
December 31, 2020. 

(cid:3)

49 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summary of Contractual Obligations and Other Commitments 

The following is a summary of our various contractual obligations and other commitments as of December 31, 2020 

(dollars in thousands): 

Contractual Obligations 
Total gross long-term debt (1) 
Short-term borrowings (2) 
Operating leases (3) 
Financing leases (3) 
Total gross notes payable on real estate (4) 
Deferred purchase consideration (5) 
Total contractual obligations 

Other Commitments 
Self-insurance reserves (6) 
Tax liabilities (7) 
Co-investments (8) (9) 
Letters of credit (8) 
Guarantees (8) (10) 

Total other commitments 

Payments Due by Period 

Total 
1,390,273  
1,389,294  
1,517,258  
539,243  
80,064  
82,539  
4,998,671  

Less than 
1 year 

1,514  
1,389,294  
214,887  
64,363  
—  
14,301  
1,684,359  

$ 

$ 

1 - 3 years 

488,759  
—  
411,882  
87,077  
65,064  
52,754  
1,105,536  

$ 

$ 

$ 

$ 

3 - 5 years 

300,000   
—   
338,828   
23,702   
—   
10,934   
673,464   

More than 
5 years 

600,000  
—  
551,661  
364,101  
15,000  
4,550  
1,535,312  

$ 

$ 

Amount of Other Commitments Expiration 

Total 
140,458   
54,761   
111,252   
154,484   
42,078   
503,033   

Less than 
1 year 
140,458  
—  
64,845  
154,484  
42,078  
401,865  

$ 

$ 

1 - 3 years 
—  
24,328  
27,317  
—  
—  
51,645  

$ 

$ 

$ 

$ 

3 - 5 years 

—   
30,433   
5,472   
—   
—   
35,905   

More than 
5 years 

—  
—  
13,618  
—  
—  
13,618  

$ 

$ 

$ 

$ 

$ 

$ 

The  table  above  excludes  estimated  payment  obligations  for  our  qualified  defined  benefit  pension  plans.  For 
information  about  our  future  estimated  payment  obligations  for these  plans,  see  Note  14  of  our  Notes  to  the  Consolidated 
Financial Statements set forth in Item 8 of this Annual Report. 
_______________ 

(1)  Reflects gross outstanding long-term debt balances as of December 31, 2020, assumed to be paid at maturity, excluding unamortized discount, premium 
and deferred financing costs. See Note 11 of our Notes to the Consolidated Financial Statements set forth in Item 8 of this Annual Report. Figures do not 
include scheduled interest payments. Assuming each debt obligation is held until maturity, we estimate that we will make the following interest payments 
(dollars in thousands):  2021 – $36,380; 2022 to 2023 – $72,649; 2024 to 2025 – $59,098 and thereafter – $4,808. 

(2) 

The majority of this balance represents our warehouse lines of credit, which are recourse only to our wholly-owned subsidiary CBRE Capital Markets, Inc. 
(CBRE Capital Markets) and are secured by our related warehouse receivables. See Notes 5 and 11 of our Notes to the Consolidated Financial Statements 
set forth in Item 8 of this Annual Report. 

(3) 

See Note 12 of our Notes to the Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

(4)  Reflects gross outstanding notes payable on real estate as of December 31, 2020 (none of which is recourse to us, beyond being recourse to the single-
purpose  entity  that  held  the  real  estate  asset  and  was  the  primary  obligor  on  the  note  payable),  assumed  to  be  paid  at  maturity,  excluding  unamortized 
deferred financing costs. Amounts do not include scheduled interest payments. The notes have either fixed or variable interest rates, ranging from 2.00% to 
4.00% at December 31, 2020. 

(5)  Represents  deferred  obligations  related  to  previous  acquisitions,  which  are  included  in  accounts  payable  and  accrued  expenses  and  other  long-term 

liabilities in the consolidated balance sheets at December 31, 2020 set forth in Item 8 of this Annual Report. 

(6)  Represents  outstanding  reserves  for  claims  under  certain  insurance  programs,  which  are  included  in  other  current  and  other  long-term  liabilities  in  the 
consolidated balance sheets at December 31, 2020 set forth in Item 8 of this Annual Report. Due to the nature of this item, payments could be due at any 
time upon the occurrence of certain events. Accordingly, the entire balance has been reflected as expiring in less than one year. 

(7)  As of December 31, 2020, we have a remaining federal tax liability of $54.8 million associated with the Transition Tax on mandatory deemed repatriation 
of cumulative foreign earnings as of December 31, 2017. We are paying the federal tax liability for the Transition Tax in annual interest-free installments 
over a period of eight years through 2025 as allowed by the Tax Act.  

In  addition,  as  of  December 31,  2020,  our  current  and  non-current  tax  liabilities  (including  interest  and  penalties)  for  uncertain  tax  positions,  totaled 
$168.5 million.  Of  this  amount,  we  can  reasonably  estimate  that  none  will  require  cash  settlement  in  less  than  one  year.  We  are  unable  to  reasonably 
estimate  the  timing  of  the  effective  settlement  of  tax  positions  for  the  remaining  $168.5 million.  See  Note  15  of  our  Notes  to  Consolidated  Financial 
Statements set forth in Item 8 of this Annual Report. 

(cid:3)

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(8) 

(9) 

See Note 13 of our Notes to the Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

Includes $76.5 million to fund future co-investments in our Real Estate Investments segment, $30.1 million of which is expected to be funded in 2021, and 
$34.8 million committed to invest in unconsolidated real estate subsidiaries as a principal, which is callable at any time. 

(10)  Due to the nature of guarantees, payments could be due at any time upon the occurrence of certain triggering events, including default. Accordingly, all 

guarantees are reflected as expiring in less than one year. 

Indebtedness 

Our  level  of  indebtedness  increases  the  possibility  that  we  may  be  unable  to  pay  the  principal  amount  of  our 
indebtedness and other obligations when due. In addition, we may incur additional debt from time to time to finance strategic 
acquisitions,  investments,  joint  ventures  or  for  other  purposes,  subject  to  the  restrictions  contained  in  the  documents 
governing  our  indebtedness.  If  we  incur  additional  debt,  the  risks  associated  with  our  leverage,  including  our  ability  to 
service our debt, would increase. 

Long-Term Debt 

We maintain  credit  facilities  with  third-party  lenders,  which  we use  for a  variety  of  purposes.  On  March 4,  2019, 
CBRE Services, Inc. (CBRE Services) entered into an incremental assumption agreement with respect to its credit agreement, 
dated October 31, 2017 (such agreement, as amended by a December 20, 2018 incremental loan assumption agreement and 
such March 4, 2019 incremental assumption agreement, is collectively referred to in this Annual Report as the 2019 Credit 
Agreement),  which  (i) extended  the  maturity  of  the  U.S.  dollar  tranche A  term  loans  under  such  credit  agreement, 
(ii) extended the termination date of the revolving credit commitments available under such credit agreement and (iii) made 
certain changes to the interest rates and fees applicable to such tranche A term loans and revolving credit commitments under 
such credit agreement. The proceeds from the new tranche A term loan facility under the 2019 Credit Agreement were used 
to repay the $300.0 million of tranche A term loans outstanding under the credit agreement in effect prior to the entry into the 
2019 incremental assumption agreement. 

The 2019 Credit Agreement is a senior unsecured credit facility that is jointly and severally guaranteed by us and 
certain  of  our  subsidiaries.  As  of  December 31,  2020,  the  2019  Credit  Agreement  provided  for  the  following:  (1)  a 
$2.8 billion incremental revolving credit facility, which includes the capacity to obtain letters of credit and swingline loans 
and terminates on March 4, 2024; (2) a $300.0 million incremental tranche A term loan facility maturing on March 4, 2024, 
requiring  quarterly  principal  payments  unless  our  leverage  ratio  (as  defined  in  the  2019  Credit  Agreement)  is  less  than  or 
equal  to  2.50  to  1.00  on  the  last  day  of  the  fiscal  quarter  immediately  preceding  any  such  payment  date  and  (3)  a 
€400.0 million term loan facility due and payable in full at maturity on December 20, 2023. 

On  August 13,  2015,  CBRE  Services  issued  $600.0 million in  aggregate  principal amount  of  4.875%  senior  notes 
due  March 1,  2026  at  a  price  equal  to  99.24%  of  their  face  value.  The  4.875%  senior  notes  are  unsecured  obligations  of 
CBRE  Services,  senior  to  all  of  its  current  and  future  subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its 
current and future secured indebtedness. The 4.875% senior notes are jointly and severally guaranteed on a senior basis by us 
and  each  domestic  subsidiary  of  CBRE  Services  that  guarantees  our  2019  Credit  Agreement.  Interest  accrues  at  a  rate  of 
4.875% per year and is payable semi-annually in arrears on March 1 and September 1. 

On September 26, 2014, CBRE Services issued $300.0 million in aggregate principal amount of 5.25% senior notes 
due  March 15,  2025.  On  December 12,  2014,  CBRE  Services  issued  an  additional  $125.0 million  in  aggregate  principal 
amount of 5.25% senior notes due March 15, 2025 at a price equal to 101.5% of their face value, plus interest deemed to have 
accrued from September 26, 2014. The 5.25% senior notes were unsecured obligations of CBRE Services, senior to all of its 
current  and  future  subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its  current  and  future  secured 
indebtedness.  The  5.25%  senior  notes  were  jointly  and  severally  guaranteed  on  a  senior  basis  by  us  and  each  domestic 
subsidiary of CBRE Services that guaranteed our 2019 Credit Agreement. Interest accrued at a rate of 5.25% per year and 
was payable semi-annually in arrears on March 15 and September 15. We redeemed these notes in full on December 28, 2020 
and incurred charges of $75.6 million, including a premium of $73.6 million and the write-off of $2.0 million of unamortized 
premium and debt issuance costs. We funded this redemption using cash on hand. 

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51 

 
 
  
 
 
 
 
 
 
 
On March 14, 2013, CBRE Services issued $800.0 million in aggregate principal amount of 5.00% senior notes due 
March 15, 2023. The 5.00% senior notes were unsecured obligations of CBRE Services, senior to all of its current and future 
subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its  current  and  future  secured  indebtedness.  The  5.00% 
senior notes were jointly and severally guaranteed on a senior basis by us and each domestic subsidiary of CBRE Services 
that guaranteed our 2017 Credit Agreement. Interest accrued at a rate of 5.00% per year and was payable semi-annually in 
arrears  on  March  15  and  September  15.  The  5.00%  senior  notes  were  redeemable  at  our  option,  in  whole  or  in  part,  on 
March 15, 2018 at a redemption price of 102.5% of the principal amount on that date. We redeemed these notes in full on 
March 15,  2018  and  incurred  charges  of  $28.0 million,  including  a  premium  of  $20.0  million  and  the  write-off  of 
$8.0 million of unamortized deferred financing costs. We funded this redemption with $550.0 million of borrowings from our 
tranche  A  term  loan  facility  and  $270.0 million  of  borrowings  from  our  revolving  credit  facility  under  our  2017  Credit 
Agreement. 

The indenture governing our 4.875% senior notes contains restrictive covenants that, among other things, limit our 
ability  to  create  or  permit  liens  on  assets  securing  indebtedness,  enter  into  sale/leaseback  transactions  and  enter  into 
consolidations  or  mergers.  In  addition,  this  indenture  requires  that  the  4.875%  senior  notes  be  jointly  and  severally 
guaranteed on a senior basis by CBRE Group, Inc. and each domestic subsidiary of CBRE Services that guarantees the 2019 
Credit Agreement. 

Our  2019  Credit  Agreement  and  4.875%  senior  notes  are  fully  and  unconditionally  and  jointly  and  severally 
guaranteed  by  us  and  certain  subsidiaries  (see  Exhibit 22.1  to  this  Annual Report  for  a  listing  of  all  such  subsidiary 
guarantors). Combined summarized financial information for CBRE Group, Inc. (parent); CBRE Services (subsidiary issuer); 
and the guarantor subsidiaries (collectively referred to as the obligated group), which excludes investment balances in non-
guarantor subsidiaries as well as income from consolidated non-guarantor subsidiaries, is as follows (dollars in thousands): 

Balance Sheet Data: 
Current assets 
Noncurrent assets (1) 
Total assets (1) 
Current liabilities 
Noncurrent liabilities 
Total liabilities 

Statement of Operations Data: 
Revenue 
Operating income 
Net income 
_______________ 

December 31, 

2020 

2019 

$ 

$ 

$ 

$ 

3,307,147  
5,252,455  
8,559,602  
3,241,264   
1,884,629   
5,125,893   

2,901,618  
5,610,084  
8,511,702  
2,893,775  
2,201,269  
5,095,044  

Year Ended December 31, 
2019 
2020 

$ 

$ 

13,117,846  
363,829  
353,068  

13,550,005  
670,145  
998,319  

(1) 

Includes  $360.0 million  and  $574.6 million  of  intercompany  loan  receivables  from  non-guarantor  subsidiaries  as  of  December 31,  2020  and  2019, 
respectively. All intercompany balances and transactions between CBRE Group, CBRE Services and the guarantor subsidiaries have been eliminated. 

The €400.0 million term loan facility under our 2019 Credit Agreement is jointly and severally guaranteed by five of 
our  foreign  subsidiaries.  Such  subsidiaries  have been  omitted  from  the  table  above  given  they  do  not  jointly  and  severally 
guarantee  other  amounts  under  the  2019  Credit  Agreement  or  the  4.875%  senior  notes.  Additionally,  such  subsidiaries,  if 
considered in the aggregate as if they were a single subsidiary, would not constitute a significant subsidiary. 

For  additional  information  on  all  of  our  long-term  debt,  see  Note  11  of  the  Notes  to  Consolidated  Financial 

Statements set forth in Item 8 of this Annual Report. 

(cid:3)

52 

 
 
  
 
 
   
       
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
  
 
 
   
       
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Short-Term Borrowings 

We maintain a $2.8 billion revolving credit facility under the 2019 Credit Agreement and warehouse lines of credit 
with  certain  third-party  lenders.  For  additional  information  on  all  of  our  short-term  borrowings,  see  Notes 5  and  11  of  the 
Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report. 

Subsequent Event 

As described in Note 10 of the Notes to Consolidated Financial Statements set forth in Item 8 of this Annual Report, 
the company made a $50.0 million non-controlling investment in Industrious in the fourth quarter of 2020. On February 19, 
2021,  the  company  made  an  additional  non-controlling  investment  in  Industrious,  for  approximately  $150.0 million  in  the 
form of primary and secondary shares, as well as shares issued in anticipation of Industrious closing on the transfer of Hana 
in the second quarter of 2021. Following this transaction, CBRE holds a 35% interest in Industrious. In addition, CBRE has 
entered into a series of agreements to acquire additional shares, whereby the company will increase its interest in Industrious 
from 35% to 40%. 

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk. 

Our  exposure  to  market  risk  primarily  consists  of  foreign  currency  exchange  rate  fluctuations  related  to  our 
international operations and changes in interest rates on debt obligations. We manage such risk primarily by managing the 
amount,  sources,  and  duration  of  our  debt  funding  and  by  using  derivative  financial  instruments.  We  apply  FASB  ASC 
(Topic  815),  “Derivatives  and  Hedging,”  when  accounting  for  derivative  financial  instruments.  In  all  cases,  we  view 
derivative financial instruments as a risk management tool and, accordingly, do not use derivatives for trading or speculative 
purposes. 

Exchange Rates 

Our foreign operations expose us to fluctuations in foreign exchange rates. These fluctuations may impact the value 
of our cash receipts and payments in terms of our functional (reporting) currency, which is the U.S. dollar. See the discussion 
of international operations, which is included in Item 7. “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations” under the caption “International Operations” and is incorporated by reference herein. 

Interest Rates 

We  manage  our  interest  expense  by  using  a  combination  of  fixed  and  variable  rate  debt.  Historically,  we  have 
entered into interest rate swap agreements to attempt to hedge the variability of future interest payments due to changes in 
interest rates. As of December 31, 2020, we do not have any outstanding interest rate swap agreements. 

The estimated fair value of our senior term loans was approximately $772.2 million at December 31, 2020. Based on 

dealers’ quotes, the estimated fair value of our 4.875% senior notes was $702.5 million at December 31, 2020. 

We  utilize  sensitivity  analyses  to  assess  the  potential  effect  on  our  variable  rate  debt.  If  interest  rates  were  to 
increase 100 basis points on our outstanding variable rate debt at December 31, 2020, the net impact of the additional interest 
cost  would  be  a  decrease  of  $7.5 million  on  pre-tax  income  and  a  decrease  of  $7.5 million  in  cash  provided  by  operating 
activities for the year ended December 31, 2020. 

(cid:3)

53 

 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 8.    Financial Statements and Supplementary Data. 

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 
AND FINANCIAL STATEMENT SCHEDULES 

Report of Independent Registered Public Accounting Firm on Consolidated Financial Statements 

Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting 

Consolidated Balance Sheets at December 31, 2020 and 2019 

Consolidated Statements of Operations for the years ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Comprehensive Income for the years ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Cash Flows for the years ended December 31, 2020, 2019 and 2018 

Consolidated Statements of Equity for the years ended December 31, 2020, 2019 and 2018 

Notes to Consolidated Financial Statements 

Quarterly Results of Operations (Unaudited) 
FINANCIAL STATEMENT SCHEDULES: 

Schedule II -Valuation and Qualifying Accounts 

Page 

55 

57 

59 

60 

61 

62 

64 

66 

115 

122 

All other schedules are omitted because they are either not applicable, not required or the information required is included in 
the Consolidated Financial Statements, including the notes thereto. 

(cid:3)

54 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and Board of Directors 
CBRE Group, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of CBRE Group, Inc. and subsidiaries (the Company) as of 
December 31,  2020  and  2019,  the  related  consolidated  statements  of  operations,  comprehensive  income,  cash  flows,  and 
equity for each of the years in the three(cid:4137)year period ended December 31, 2020, and the related notes and financial statement 
schedule II (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present 
fairly, in all material respects, the financial position of the Company as of December 31, 2020 and 2019, and the results of its 
operations  and  its  cash  flows  for  each  of  the  years  in  the  three(cid:4137)year  period  ended  December 31,  2020,  in  conformity  with 
U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2020, based on criteria established in 
Internal  Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission,  and  our  report  dated  February 24, 2021  expressed an adverse  opinion  on  the  effectiveness  of  the  Company’s 
internal control over financial reporting. 

Change in Accounting Principle 

As  discussed  in  Note  2  to  the  consolidated  financial  statements,  the  Company  has  changed  its  method  of  accounting  for 
leases due to the adoption of Accounting Standards Codification (“ASC”) Topic 842, Leases, as of January 1, 2019. 

Basis for Opinion 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the  audit  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial  statements  are  free  of  material 
misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond 
to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 
consolidated  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant 
estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We 
believe that our audits provide a reasonable basis for our opinion. 

(cid:3)

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, 
or  complex  judgments.  The  communication  of  a  critical  audit  matter  does  not  alter  in  any  way  our  opinion  on  the 
consolidated  financial  statements,  taken  as  a  whole,  and  we  are  not,  by  communicating  the  critical  audit  matter  below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Assessment of Gross Unrecognized Tax Benefits 

As  discussed  in  Notes  2  and  15  to  the  consolidated  financial  statements,  the  Company  has  recorded  gross 
unrecognized tax benefits of $168.5 million as of December 31, 2020. The Company utilizes a two-step approach to 
recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by 
determining  if  the  available  evidence  indicates  there  is  more  than  a  50% likelihood  that  the  position  will  be 
sustained  upon  examination,  including  resolution  of  related  appeals  or  litigation  processes.  The  second step  is  to 
measure  the  tax  benefit  as  the  largest  amount  which  is  more  than  50% likely  of  being  realized  upon  ultimate 
settlement. 

We  identified  the  assessment  of  the  gross  unrecognized  tax  benefits  as  a  critical  audit  matter.  Complex  auditor 
judgment  and  the  involvement  of  tax  professionals  with  specialized  skills  and  knowledge  were  required  in 
evaluating the Company’s interpretation of tax law and its estimate of the resolution of the tax positions underlying 
the unrecognized tax benefits. 

The  following  are  the  primary  procedures  we  performed  to  address  this  critical  audit  matter.  We  evaluated  the 
design  and  tested  the  operating  effectiveness  of  certain  internal  controls  over  the  Company’s  unrecognized  tax 
benefits  process,  including  the  interpretation  of  tax  law.  Since  tax  law  is  complex  and  often  subject  to 
interpretations, we involved tax professionals with specialized skills and knowledge, who assisted in: 

•  Obtaining  an  understanding  of  the  Company’s  tax  planning  strategies  including  changes  in  legal  entity 

structures and intercompany financing arrangements, 

• 

• 

• 

Evaluating the Company’s interpretation of tax law and the potential impact on the Company’s tax positions, 

Inspecting  correspondence  with  applicable  taxing  authorities,  and  assessing  the  expiration  of  statutes  of 
limitations, and 

Performing an independent assessment of certain of the Company’s tax positions and comparing the results to 
the Company’s assessment. 

/s/ KPMG LLP 

We have served as the Company’s auditor since 2008. 

Los Angeles, California 
February 24, 2021 

(cid:3)

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and Board of Directors 
CBRE Group, Inc.: 

Opinion on Internal Control Over Financial Reporting 

We  have  audited  CBRE  Group,  Inc.  and  subsidiaries’  (the  Company)  internal  control  over  financial  reporting  as  of 
December 31,  2020,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, because of the effect of the material 
weaknesses, described below, on the achievement of the objectives of the control criteria, the Company has not maintained 
effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December 31,  2020  and  2019,  the  related  consolidated 
statements of operations, comprehensive income, cash flows, and equity for each of the years in the three-year period ended 
December 31,  2020,  and  the  related  notes  and  financial  statement  schedule II  (collectively,  the  consolidated  financial 
statements),  and  our  report  dated  February 24,  2021  expressed  an  unqualified  opinion  on  those  consolidated  financial 
statements. 

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that 
there is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not 
be prevented or detected on a timely basis. The material weaknesses described as follows have been identified and included 
in management’s assessment: 

• 

The  Global  Workspace  Solutions  segment  in  the  Company’s  EMEA  region  (GWS  EMEA)  did  not  have 
sufficient  resources  in  the  local  GWS  EMEA  territories  with  the  appropriate  reporting  lines,  roles  and 
responsibilities, authority, training and skill sets to design and operate financial activities, including controls, 
in an appropriate and timely manner. 

•  GWS EMEA did not effectively assess and address the risks posed by changes in the business and the related 
effect  on  the  GWS  EMEA  system  of  internal  controls.  In  relation  to  this,  specific  to  the  rollout  of  GWS 
EMEA’s  primary  financial  system,  GWS  EMEA  did  not effectively  operate  general  information technology 
controls  related  to  financial  data  migrations,  user  access,  system  changes  and  financial  data  processing. 
Because  of  the  deficiencies  in  general  information  technology  controls,  the  business  process  controls 
(automated and manual) that are dependent on this system were also deemed ineffective because they could 
have been adversely impacted. 

•  GWS  EMEA  did  not  design  or  execute  control  activities  that  sufficiently  mitigated  the  financial  reporting 

risks related to GWS EMEA. 

•  GWS  EMEA  did  not  have  an  effective  information  and  communication  process  to  identify,  capture  and 

process relevant information necessary for financial accounting and reporting. 

• 

The  Company  did  not  monitor  the  presentation  and  effectiveness  of  components  of  internal  control  through 
evaluation  and  remediation  in  an  appropriate  manner  within  GWS  EMEA  and  GWS  EMEA  was  not 
sufficiently integrated with the corporate oversight function. 

(cid:3)

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consequently,  there  were  control  failures  for  GWS  EMEA  in  the  areas  of  revenue  and  receivables,  balance  sheet  account 
reconciliations,  journal  entries  and  general  information  technology  controls.  The  material  weaknesses  were  considered  in 
determining the nature, timing, and extent of audit tests applied in our audit of the 2020 consolidated financial statements, 
and this report does not affect our report on those consolidated financial statements. 

Basis for Opinion 

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment  of  the  effectiveness  of  internal  control  over  financial  reporting,  included  in  the  accompanying  Management’s 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in 
all  material  respects.  Our  audit  of  internal  control  over  financial  reporting  included  obtaining  an  understanding  of  internal 
control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and 
operating  effectiveness  of  internal  control  based  on  the  assessed  risk.  Our  audit  also  included  performing  such  other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that  (1) pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions  of  the  assets  of  the  company;  (2) provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to 
permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 

Los Angeles, California 
February 24, 2021 

(cid:3)

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED BALANCE SHEETS 
(Dollars in thousands, except share data) 

ASSETS 

December 31, 

2020 

2019 

Current Assets: 

Cash and cash equivalents 
Restricted cash 
Receivables, less allowance for doubtful accounts of $95,533 and $72,725 at 
   December 31, 2020 and 2019, respectively 
Warehouse receivables 
Contract assets 
Prepaid expenses 
Income taxes receivable 
Other current assets 

Total Current Assets 
Property and equipment, net 
Goodwill 
Other intangible assets, net of accumulated amortization of $1,556,537 and $1,358,528 at 
   December 31, 2020 and 2019, respectively 
Operating lease assets 
Investments in unconsolidated subsidiaries (with $116,314 and $124,262 at fair value at 
   December 31, 2020 and 2019, respectively) 
Non-current contract assets 
Real estate under development 
Non-current income taxes receivable 
Deferred tax assets, net 
Investments held in trust - special purpose acquisition company 
Other assets, net 

Total Assets 

Current Liabilities: 

LIABILITIES AND EQUITY 

Accounts payable and accrued expenses 
Compensation and employee benefits payable 
Accrued bonus and profit sharing 
Operating lease liabilities 
Contract liabilities 
Income taxes payable 
Warehouse lines of credit (which fund loans that U.S. Government Sponsored 
   Enterprises have committed to purchase) 
Other short-term borrowings 
Current maturities of long-term debt 
Other current liabilities 

Total Current Liabilities 

Long-term debt, net of current maturities 
Non-current operating lease liabilities 
Non-current income taxes payable 
Non-current tax liabilities 
Deferred tax liabilities, net 
Other liabilities 

Total Liabilities 
Commitments and contingencies 
Non-controlling interest subject to possible redemption - special purpose acquisition company 
Equity: 

CBRE Group, Inc. Stockholders’ Equity: 

Class A common stock; $0.01 par value; 525,000,000 shares authorized; 335,561,345 and 
   334,752,283 shares issued and outstanding at December 31, 2020 and 2019, respectively 
Additional paid-in capital 
Accumulated earnings 
Accumulated other comprehensive loss 

Total CBRE Group, Inc. Stockholders’ Equity 

Non-controlling interests 
Total Equity 

Total Liabilities and Equity 

$ 

1,896,188  
143,059  

$ 

4,394,954  
1,411,170  
318,191  
294,992  
93,756  
293,321  
8,845,631  
815,009  
3,821,609  

1,367,913  
1,020,352  

452,365  
153,636  
277,630  
43,555  
91,529  
402,501  
747,413  
18,039,143  

2,692,939  
1,287,383  
1,183,786  
208,526  
162,045  
57,892  

1,383,964  
5,330  
1,514  
160,604  
7,143,983  
1,380,202  
1,116,795  
54,761  
87,954  
124,485  
625,303  
10,533,483  
—  
385,573  

3,356  
1,074,639  
6,530,057  
(529,726) 
7,078,326  
41,761  
7,120,087  
18,039,143  

$ 

$ 

$ 

$ 

$ 

$ 

971,781  
121,964  

4,466,674  
993,058  
328,012  
282,741  
93,915  
276,319  
7,534,464  
836,206  
3,753,493  

1,379,546  
997,966  

426,711  
201,760  
185,508  
139,136  
73,864  
—  
668,542  
16,197,196  

2,436,084  
1,324,990  
1,261,974  
168,663  
108,671  
30,207  

977,175  
4,534  
1,814  
122,339  
6,436,451  
1,761,245  
1,057,758  
93,647  
85,966  
34,593  
454,424  
9,924,084  
—  
—  

3,348  
1,115,944  
5,793,149  
(679,748) 
6,232,693  
40,419  
6,273,112  
16,197,196  

The accompanying notes are an integral part of these consolidated financial statements. 

(cid:3)

59 

 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(Dollars in thousands, except share and per share data) 

Revenue 
Costs and expenses: 
Cost of revenue 
Operating, administrative and other 
Depreciation and amortization 
Asset impairments 

Total costs and expenses 
Gain on disposition of real estate 
Operating income 
Equity income from unconsolidated subsidiaries 
Other income 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Income before provision for income taxes 
Provision for income taxes 
Net income 
Less: Net income attributable to non-controlling interests 
Net income attributable to CBRE Group, Inc. 
Basic income per share: 

Net income per share attributable to CBRE Group, Inc. 
Weighted average shares outstanding for basic income per share 

Diluted income per share: 

Net income per share attributable to CBRE Group, Inc. 
Weighted average shares outstanding for diluted income per share 

$ 

Year Ended December 31, 
2019 
23,894,091   
18,689,013   
3,436,009   
439,224   
89,787   
22,654,033   
19,817   
1,259,875   
160,925   
28,907   
85,754   
2,608   
1,361,345   
69,895   
1,291,450   
9,093   
1,282,357   
3.82   
335,795,654   
3.77   
340,522,871   

2020 
23,826,195   
19,047,620   
3,306,205   
501,728   
88,676   
22,944,229   
87,793   
969,759   
126,161   
17,394   
67,753   
75,592   
969,969   
214,101   
755,868   
3,879   
751,989   
2.24   
335,196,296   
2.22   
338,392,210   

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2018 
21,340,088  

16,449,212  
3,365,773  
451,988  
—  
20,266,973  
14,874  
1,087,989  
324,664  
93,020  
98,685  
27,982  
1,379,006  
313,058  
1,065,948  
2,729  
1,063,219  

3.13  
339,321,056  

3.10  
343,122,741  

The accompanying notes are an integral part of these consolidated financial statements. 

(cid:3)

60 

 
 
 
 
   
       
       
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(Dollars in thousands) 

2020 

Year Ended December 31, 
2019 
1,291,450  

$ 

$ 

Net income 
Other comprehensive income (loss): 

Foreign currency translation gain (loss) 
Adoption of Accounting Standards Update 2016-01, net of $2,141 income tax 
   benefit for the year ended December 31, 2018 
Amounts reclassified from accumulated other comprehensive loss to interest 
   expense, net of $156, $471 and $876 income tax expense for the years 
   ended December 31, 2020, 2019 and 2018, respectively 
Unrealized gains on interest rate swaps, net of $254 income tax expense 
   for the year ended December 31, 2018 
Unrealized holding gains (losses) on available for sale debt securities, net of 
   $382 and $559 income tax expense and $349 income tax benefit for the years 
   ended December 31, 2020, 2019 and 2018, respectively 
Pension liability adjustments, net of $1,663, $194 and $269 income tax expense 
   for the years ended December 31, 2020, 2019 and 2018, respectively 
Legal entity restructuring, net of $17,694 income tax expense for the year 
   ended December 31, 2019 
Other, net of $3,068 income tax expense and $3,795 and $3,550 income tax benefit 
   for the years ended December 31, 2020, 2019 and 2018, respectively 

Total other comprehensive income (loss) 

Comprehensive income 
Less: Comprehensive income attributable to non-controlling interests 
Comprehensive income attributable to CBRE Group, Inc. 

$ 

$ 

755,868  

124,260  

—  

426  

—  

1,436  

7,343  

—  

16,772  
150,237  
906,105  
4,094  
902,011  

2018 
1,065,948  

(161,384) 

(3,964) 

2,439  

708  

(971) 

1,315  

—  

(14,092) 

—  

1,320  

—  

2,101  

944  

63,149  

(14,946) 
38,476  
1,329,926  
9,048  
1,320,878  

$ 

(5,070) 
(166,927) 
899,021  
1,657  
897,364  

$ 

The accompanying notes are an integral part of these consolidated financial statements. 

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61 

 
 
 
 
   
       
       
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(Dollars in thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES: 
Net income 
Adjustments to reconcile net income to net cash provided by operating activities: 

Depreciation and amortization 
Amortization and write-off of financing costs on extinguished debt 
Gains related to mortgage servicing rights, premiums on loan sales and 
   sales of other assets 
Asset impairments 
Gain associated with remeasuring our investment in a joint venture entity 
   to fair value at the date we acquired the remaining interest 
Net realized and unrealized (gains) losses, primarily from investments 
Provision for doubtful accounts 
Net compensation expense for equity awards 
Equity income from unconsolidated subsidiaries 
Distribution of earnings from unconsolidated subsidiaries 
Proceeds from sale of mortgage loans 
Origination of mortgage loans 
Increase (decrease) in warehouse lines of credit 
Tenant concessions received 
Purchase of equity securities 
Proceeds from sale of equity securities 
(Increase) decrease in real estate under development 
Decrease (increase) in receivables, prepaid expenses and other assets 
   (including contract and lease assets) 
Increase in accounts payable and accrued expenses and other liabilities 
   (including contract and lease liabilities) 
(Decrease) increase in compensation and employee benefits payable and 
   accrued bonus and profit sharing 
Decrease (increase) in net income taxes receivable/payable 
Other operating activities, net 

Net cash provided by operating activities 
CASH FLOWS FROM INVESTING ACTIVITIES: 
Capital expenditures 
Acquisition of businesses, including net assets acquired, 
   intangibles and goodwill, net of cash acquired 
Contributions to unconsolidated subsidiaries 
Distributions from unconsolidated subsidiaries 
Other investing activities, net 

Net cash used in investing activities 

Year Ended December 31, 

2019 

2020 

2018 

$ 

755,868  

$ 

1,291,450  

$ 

1,065,948  

501,728  
82,705  

(297,980) 
88,676  

—  
(17,394) 
44,366  
60,391  
(126,161) 
155,975  
20,937,521  
(21,268,114) 
406,789  
48,030  
(11,113) 
13,741  
(105,619) 

371,009  

105,491  

(100,142) 
173,648  
11,364  
1,830,779  

(266,575) 

(27,848) 
(146,409) 
88,731  
10,516  
(341,585) 

439,224  
8,662  

(246,690) 
89,787  

—  
(28,907) 
20,373  
127,738  
(160,925) 
199,011  
19,805,060  
(19,389,979) 
(351,586) 
21,249  
(83,001) 
46,949  
31,420  

(821,134) 

306,677  

244,895  
(274,436) 
(52,457) 
1,223,380  

(293,514) 

(355,926) 
(105,947) 
33,289  
1,074  
(721,024) 

451,988  
35,175  

(229,376) 
—  

(100,420) 
7,400  
19,760  
128,171  
(324,664) 
336,925  
20,230,676  
(20,591,602) 
417,995  
38,400  
(99,789) 
75,120  
(4,586) 

(773,361) 

273,782  

270,371  
(47,074) 
(49,590) 
1,131,249  

(227,803) 

(322,573) 
(62,802) 
61,709  
(9,215) 
(560,684) 

The accompanying notes are an integral part of these consolidated financial statements. 

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62 

 
 
 
 
   
       
       
 
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(Dollars in thousands) 

CASH FLOWS FROM FINANCING ACTIVITIES: 
Proceeds from senior term loans 
Repayment of senior term loans 
Proceeds from revolving credit facility 
Repayment of revolving credit facility 
Repayment of 5.25% senior notes (including premium) 
Repayment of 5.00% senior notes (including premium) 
Repayment of debt assumed in acquisition of Telford Homes 
Repayment of debt assumed in acquisition of FacilitySource 
Establishment of trust account for special purpose acquisition company 
Sale of non-controlling interest - special purpose acquisition company 
Proceeds from notes payable on real estate 
Repayments of notes payable on real estate 
Repurchase of common stock 
Acquisition of businesses (cash paid for acquisitions more than 
   three months after purchase date) 
Units repurchased for payment of taxes on equity awards 
Non-controlling interest contributions 
Non-controlling interest distributions 
Other financing activities, net 

Net cash used in financing activities 

Effect of currency exchange rate changes on cash and cash equivalents and restricted cash 
NET INCREASE IN CASH AND CASH EQUIVALENTS AND RESTRICTED CASH 
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, 
   AT BEGINNING OF YEAR 
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, 
   AT END OF YEAR 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION: 
Cash paid during the year for: 

Interest 
Income tax payments, net 

Year Ended December 31, 
2019 

2020 

2018 

—   
—   
835,671   
(835,671)  
(499,652)  
—   
—   
—   
(402,500)  
393,661   
90,552   
(24,704)  
(50,028)  
(44,700)  
(43,835)  
2,173   
(4,330)  
(41,893)  
(625,256)  
81,564   
945,502   
1,093,745   
2,039,247  

67,463   
51,681   

$ 

$ 
$ 

300,000   
(300,000)  
3,609,000   
(3,609,000)  
—   
—   
(110,687)  
—   
—   
—   
6,694   
—   
(145,137)  
(42,147)  
(18,426)  
46,612   
(3,957)  
(4,901)  
(271,949)  
(606)  
229,801   
863,944   
1,093,745  

86,666   
365,065   

$ 

$ 
$ 

1,002,745   
(450,000)  
3,258,000   
(3,258,000)  
—   
(820,000)  
—   
(26,295)  
—   
—   
7,599   
(19,058)  
(161,034)  
(18,660)  
(29,386)  
25,355   
(13,413)  
(4,453)  
(506,600)  
(24,840)  
39,125   
824,819   
863,944  

104,165   
375,849   

$ 

$ 
$ 

The accompanying notes are an integral part of these consolidated financial statements. 

(cid:3)

63 

 
 
 
 
   
       
       
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF EQUITY 
(Dollars in thousands, except share data) 

CBRE Group, Inc. Stockholders 

Balance at December 31, 2017 
Net income 
Adoption of Accounting  
  Standards Update 2016-01, net  
  of tax 
Pension liability adjustments,  
  net of tax 
Restricted stock awards vesting 
Compensation expense for  
  equity awards 
Reclassification of stock  
  incentive plan award from an  
  equity award to a liability  
  award 
Units repurchased for payment  
  of taxes on equity awards 
Repurchase of common stock 
Foreign currency translation loss 
Amounts reclassified from  
  accumulated other   
  comprehensive loss to interest  
  expense, net of tax 
Unrealized gains on interest rate  
  swaps, net of tax 
Unrealized holding (losses)  
  gains on available for sale debt  
  securities, net of tax 
Contributions from non- 
  controlling interests 
Distributions to non-controlling  
  interests 
Other 
Balance at December 31, 2018 
Net income 
Pension liability adjustments,  
  net of tax 
Restricted stock awards vesting 
Compensation expense for  
  equity awards 
Units repurchased for payment  
  of taxes on equity awards 

Shares 
339,459,138 
— 

— 
— 
1,424,462 
— 

— 

— 
(3,980,656) 
— 

— 

— 

— 

— 
— 
9,839 
336,912,783 
— 
— 
920,407 
— 

Additional 
paid-in 
capital 
$  1,220,508  
—  

Accumulated 
earnings 
$  3,443,007  
1,063,219  

Accumulated other 
comprehensive loss 

Minimum 
pension 
liability 
$  (152,969)  
—   

Foreign 
currency 
translation and 
other 
(399,445) 
—  

$ 

Non- 
controlling 
interests 
$ 

60,118  
2,729  

Total 
$  4,174,614   
1,065,948   

Class A 
common 
stock 

$ 

3,395  
—  

—  
—  
14  
—  

—  

—  
(40) 
—  

—  

—  

—  

—  
—  
—  
3,369  
—  
—  
9  
—  

—  
—  
(14) 
128,171  

(9,074) 

(29,386) 
(160,994) 
—  

—  

—  

—  

—  
—  
(198) 
1,149,013  
—  
—  
(9) 
127,738  

3,964  
—  
—  
—  

—  

—  
—  
—  

—  

—  

—  

—  
—  
(5,506) 
4,504,684  
1,282,357  
—  
—  
—  

—   
1,315   
—   
—   

—   
—   
—   
—   

—  
—   

—   
—   
—   
3,747   
(147,907)  
—   
944   
—   
—   
—   

(3,964) 
—  
—  
—  

—  

—  
—  
(160,312) 

2,439  

708  

(971) 

—  
—  
(8,817) 
(570,362) 
—  
—  
—  
—  

—  

—  
—  
—  
—  

—  

—  
—  
(1,072) 

—  

—  

—  

25,355  
(13,413) 
(2,612) 
71,105  
9,093  
—  
—  
—  

—  

—   
1,315   
—   
128,171   

(9,074)  
(29,386)  
(161,034)  
(161,384)  

2,439  
708   

(971)  
25,355   
(13,413)  
(13,386)  
5,009,902   
1,291,450   
944   
—   
127,738   
(18,426)  

— 

—  

(18,426) 

—  

The accompanying notes are an integral part of these consolidated financial statements. 

(cid:3)

64 

  
 
 
 
 
 
      
       
       
       
       
        
       
 
 
 
   
   
 
 
   
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
CONSOLIDATED STATEMENTS OF EQUITY 
(Dollars in thousands, except share data) 

CBRE Group, Inc. Stockholders 

Accumulated other 
comprehensive loss 

Class A 
common 
stock 

(31)  
—   

Additional 
paid-in 
capital 
(145,106)  
—   

Accumulated 
earnings 

—  
—  

Minimum 
pension 
liability 

—   
—   

Foreign 
currency 
translation and 
other 

—  
(14,047) 

Non- 
controlling 
interests 

—  
(45) 

Total 
(145,137) 
(14,092) 

—   

—   
—   
—   
—   
—   
1   
3,348   
—   
—  
19  
—  
—   
(11)  
—   

—   

—  

—   

1,320  

—  

1,320  

—   
—   
—   
—   
—   
2,734   
1,115,944   
—   
—  
(19) 
60,391  
(43,835)  
(50,017)  
—   

—  
—  
—  
—  
—  
6,108  
5,793,149  
751,989  
—  
—  
—  
—  
—  
—  

—   
—   
—   
—   
—   
—   
(146,963)  
—   
7,343  
—  
—  
—   
—   
—   

2,101  
—  
—  
—  
63,149  
(14,946) 
(532,785) 
—  
—  
—  
—  
—  
—  
124,045  

—  
46,612  
(3,957) 
(76,349) 
—  
(6,040) 
40,419  
3,879  
—  
—  
—  
—  
—  
215  

2,101  
46,612  
(3,957) 
(76,349) 
63,149  
(12,143) 
6,273,112  
755,868  
7,343  
—  
60,391  
(43,835) 
(50,028) 
124,260  

Shares 
(3,080,907) 
— 

— 

— 
— 
— 
— 
— 
— 
334,752,283 
— 
— 
1,859,146 
— 
— 
(1,050,084) 
— 

— 

—   

—   

—  

—   

426  

—  

426  

— 
— 
— 
— 
335,561,345 

$ 

—   
—   
—   
—   
3,356   

—   
—   
—   
(7,825)  
$  1,074,639   

—  
—  
—  
(15,081) 
$  6,530,057  

—   
—   
—   
—   
$  (139,620)  

$ 

1,436  
—  
—  
16,772  
(390,106) 

—  
2,173  
(4,330) 
(595) 
41,761  

1,436  
2,173  
(4,330) 
(6,729) 
$  7,120,087  

$ 

The accompanying notes are an integral part of these consolidated financial statements. 

Repurchase of common stock 
Foreign currency translation  
  loss 
Amounts reclassified from  
  accumulated other  
  comprehensive loss to interest  
  expense, net of tax 
Unrealized holding (losses)  
  gains on available for sale  
  debt securities, net of tax 
Contributions from non- 
  controlling interests 
Distributions to non-controlling  
  interests 
Deconsolidation of investments 
Legal entity restructuring, net 
Other 
Balance at December 31, 2019 
Net income 
Pension liability adjustments,  
  net of tax 
Restricted stock awards vesting 
Compensation expense for  
  equity awards 
Units repurchased for payment  
  of taxes on equity awards 
Repurchase of common stock 
Foreign currency translation  
  gain 
Amounts reclassified from  
  accumulated other   
  comprehensive loss to interest  
  expense, net of tax 
Unrealized holding (losses)  
  gains on available for sale  
  debt securities, net of tax 
Contributions from non- 
  controlling interests 
Distributions to non-controlling  
  interests 
Other 
Balance at December 31, 2020 

(cid:3)

65 

  
 
 
 
 
 
      
       
       
       
       
        
       
 
 
 
   
   
 
 
   
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

1. 

Nature of Operations 

CBRE  Group,  Inc.,  a  Delaware  corporation  (which  may  be  referred  to  in  these  financial  statements  as  “the 
company,” “we,” “us” and “our”), was incorporated on February 20, 2001. We are the world’s largest commercial real estate 
services  and  investment  firm,  based  on  2020 revenue,  with  leading  global  market  positions  in  our  leasing,  property  sales, 
occupier outsourcing and valuation businesses. 

Our  business  is  focused  on  providing  services  to  real  estate  investors  and  occupiers.  For  investors,  we  provide 
capital  markets  (property  sales,  mortgage  origination,  sales  and  servicing),  property  leasing,  investment  management, 
property management, valuation and development services, among others. For occupiers, we provide facilities management, 
project  management,  transaction  (both  property  sales  and  leasing)  and  consulting  services,  among  others.  We  generate 
revenue from both management fees (large multi-year portfolio and per-project contracts) and commissions on transactions. 
As of December 31, 2020, the company has more than 100,000 employees (excluding affiliates) serving clients in more than 
100 countries providing services under the following brand names: “CBRE” (real estate advisory and outsourcing services); 
“CBRE  Global  Investors”  (investment  management);  “Trammell  Crow  Company”  (U.S.  development);  “Telford  Homes” 
(U.K. development) and “Hana” (flexible-space solutions). In 2020, CBRE sponsored a special purpose acquisition company 
(SPAC), CBRE Acquisition Holdings, Inc. (CBRE Acquisition Holdings), which has the sole purpose of acquiring a privately 
held company  with  significant  growth  potential  and  to  create  value by  supporting  the company  in  the  public  markets.  The 
company that it acquires will operate in an industry that will benefit from the experience, expertise and operating skills of 
CBRE. CBRE Acquisition Holdings trades on the New York Stock Exchange under the symbols “CBAH,” “CBAH.U,” and 
“CBAH.W.” 

Considerations Related to the Covid-19 Pandemic 

From 2010 to early 2020, commercial real estate markets had generally been characterized by increased demand for 
space,  falling  vacancies,  higher  rents  and  strong  capital  flows,  leading  to  solid  property  sales  and  leasing  activity.  This 
healthy backdrop changed abruptly in the first quarter of 2020 with the emergence of the novel coronavirus (Covid-19) and 
resultant sharp contraction of economic activity across much of the world. There has been a significant impact on commercial 
real estate markets, as many property owners and occupiers have put transactions on hold and withdrawn existing mandates, 
sharply  reducing  sales  and  leasing  volumes.  We  expect  to  see  the  highly  challenging  operating  environment  continue,  as 
Covid-19 caseloads remain elevated across our major markets, business travel and face-to-face business dealings are limited 
and the overwhelming majority of workers remain out of their offices. The recovery of real estate markets around the world 
remain uncertain as of the date of this report. 

The effects of Covid-19 adversely impacted our financial position, results of operations, and cash flows for fiscal 
year  2020.  The  consolidated  financial  statements  and  related  notes  presented  herein  reflect  our  current  estimates  and 
assumptions that affect the reported amounts of assets and liabilities and related disclosures as of the date of the consolidated 
financial  statements  and  reported  amounts  of  sales  and  expenses  during  the  reporting  periods  presented.  See  Note 7  (Fair 
Value  Measurements),  Note 9  (Goodwill  and  Other  Intangible  Assets)  and  Note 13  (Commitments  and  Contingencies)  for 
further discussion of Covid-19 considerations. 

2. 

Significant Accounting Policies 

Principles of Consolidation 

The  accompanying  consolidated  financial  statements  include  our  accounts  and  those  of  our  consolidated 
subsidiaries,  which  are  comprised  of  variable  interest  entities  in  which  we  are  the  primary  beneficiary  and  voting  interest 
entities, in which we determined we have a controlling financial interest, under the “Consolidations” Topic of the Financial 
Accounting Standards Board (FASB) Accounting Standards Codification (ASC) (Topic 810). The permanent and redeemable 
equity attributable to non-controlling interests in subsidiaries is shown separately in the accompanying consolidated balance 
sheets. All significant intercompany accounts and transactions have been eliminated in consolidation. 

(cid:3)

66 

 
 
 
 
 
 
  
  
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Variable Interest Entities (VIEs) 

We determine whether an entity is a VIE and, if so, whether it should be consolidated by utilizing judgments and 
estimates that are inherently subjective. Our determination of whether an entity in which we hold a direct or indirect variable 
interest is a VIE is based on several factors, including whether the entity’s total equity investment at risk upon inception is 
sufficient to finance the entity’s activities without additional subordinated financial support. We make judgments regarding 
the sufficiency of the equity at risk based first on a qualitative analysis, and then a quantitative analysis, if necessary. 

We analyze any investments in VIEs to determine if we are the primary beneficiary. In evaluating whether we are 
the primary beneficiary, we evaluate our direct and indirect economic interests in the entity. A reporting entity is determined 
to be the primary beneficiary if it holds a controlling financial interest in the VIE. Determining which reporting entity, if any, 
has a controlling financial interest in a VIE is primarily a qualitative approach focused on identifying which reporting entity 
has both: (i) the power to direct the activities of a VIE that most significantly impact such entity’s economic performance; 
and (ii) the obligation to absorb losses or the right to receive benefits from such entity that could potentially be significant to 
such entity. Performance of that analysis requires the exercise of judgment. 

We consider a variety of factors in identifying the entity that holds the power to direct matters that most significantly 
impact the VIE’s economic performance including, but not limited to, the ability to direct financing, leasing, construction and 
other operating decisions and activities. In addition, we consider the rights of other investors to participate in those decisions, 
to replace the manager and to sell or liquidate the entity. We determine whether we are the primary beneficiary of a VIE at 
the time we become involved with a variable interest entity and reconsider that conclusion continually. 

We consolidate any VIE of which we are the primary beneficiary and disclose significant VIEs of which we are not 
the primary beneficiary, if any, as well as disclose our maximum exposure to loss related to VIEs that are not consolidated 
(see Note 6). 

Voting Interest Entities (VOEs) 

For  VOEs,  we  consolidate  the  entity  if  we  have  a  controlling  financial  interest.  We  have  a  controlling  financial 
interest in a VOE if: (i) for legal entities other than limited partnerships, we own a majority voting interest in the VOE or, for 
limited partnerships and similar entities, we own a majority of the entity’s kick-out rights through voting limited partnership 
interests; and (ii) non-controlling shareholders or partners do not hold substantive participating rights and no other conditions 
exist that would indicate that we do not control the entity. 

Marketable Securities and Other Investments 

Debt securities are classified as held to maturity when we have the positive intent and ability to hold the securities to 
maturity. Marketable debt securities not classified as held to maturity are classified as available for sale. Available for sale 
debt securities are carried at their fair value and any difference between cost and fair value is recorded as an unrealized gain 
or loss, net of income taxes, and is reported as accumulated other comprehensive income (loss) in the consolidated statements 
of equity. Premiums and discounts are recognized in interest using the effective interest method. Realized gains and losses 
and declines in value resulting from credit losses on available for sale debt securities have not been significant. The cost of 
securities sold is based on the specific identification method. Interest and dividends on securities classified as available for 
sale are included in interest income. 

Our investments in unconsolidated subsidiaries in which we have the ability to exercise significant influence over 
operating and financial policies, but do not control, or entities which are VIEs in which we are not the primary beneficiary are 
accounted for under the equity method in accordance with the “Instruments - Equity Method and Joint Ventures” topic of the 
FASB ASC (Topic 323). We eliminate transactions with such equity method subsidiaries to the extent of our ownership in 
such  subsidiaries.  Accordingly,  our  share  of  the  earnings  from  these  equity-method  basis  companies  is  included  in 
consolidated  net  income.  We  have  elected  to  account  for  certain  eligible  investments  at  fair  value  in  accordance  with  the 
“Financial Instruments” topic of the FASB ASC (Topic 825). 

(cid:3)

67 

 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

For a portion of our investments in unconsolidated subsidiaries reported at fair value, we estimate fair value using 
the net asset value (NAV) per share (or its equivalent) our investees provide. These investments are considered investment 
companies, or are the equivalent of investment companies, as they carry all investments at fair value, with unrealized gains 
and losses resulting from changes in fair value reflected in earnings. Accordingly, we effectively carry our investments at an 
amount that is equivalent to our proportionate share of the net assets of each investment that would be allocated to us if each 
investment was liquidated at the net asset value as of the measurement date. 

All  equity  investments  that  do  not  result  in  consolidation  and  are  not  accounted  for  under  the  equity  method  are 
measured at fair value with changes therein reflected in net income. Equity instruments that do not have readily determinable 
fair values and do not qualify for using the net asset value per share practical expedient in the “Fair Value Measurements” 
topic of the FASB ASC (Topic 820) are measured at cost, less any impairment. 

Impairment Evaluation 

Impairment losses on investments, other than available for sale debt securities and investments otherwise measured 
at  fair  value,  are  recognized  upon  evidence  of  other-than-temporary  losses  of  value.  When  testing  for  impairment  on 
investments that are not actively traded on a public market, we generally use a discounted cash flow approach to estimate the 
fair value of our investments and/or look to comparable activities in the marketplace. Management’s judgment is required in 
developing the assumptions for the discounted cash flow approach. These assumptions include net asset values, internal rates 
of return, discount and capitalization rates, interest rates and financing terms, rental rates, timing of leasing activity, estimates 
of  lease  terms  and  related  concessions,  etc.  When  determining  if  impairment  is  other-than-temporary,  we  also  look  to  the 
length  of  time  and  the  extent  to  which  fair  value  has  been  less  than  cost  as  well  as  the  financial  condition  and  near-term 
prospects of each investment. Based on our review, we did not record any significant other-than-temporary impairment losses 
during the years ended December 31, 2020, 2019 and 2018. 

Use of Estimates 

Our  consolidated  financial  statements  have  been  prepared  in  accordance  with  accounting  principles  generally 
accepted in the United States (GAAP), which require management to make estimates and assumptions about future events, 
including the impact Covid-19 may have on our business. These estimates and the underlying assumptions affect the amounts 
of assets and liabilities reported and reported amounts of revenue and expenses. Such estimates include the value of goodwill, 
intangibles  and  other  long-lived  assets,  real  estate  assets,  accounts  receivable,  contract  assets,  operating  lease  assets, 
investments  in  unconsolidated  subsidiaries  and  assumptions  used  in  the  calculation  of  income  taxes,  retirement  and  other 
post-employment benefits, among others. These estimates and assumptions are based on our best judgment. We evaluate our 
estimates and assumptions on an ongoing basis using historical experience and other factors, including consideration of the 
current economic environment, and adjust such estimates and assumptions when facts and circumstances dictate. As future 
events  and  their  effects  cannot  be  determined  with  precision,  actual  results  could  differ  significantly  from  these  estimates. 
Changes  in  estimates  resulting  from  continuing  changes  in  the  economic  environment  will  be  reflected  in  the  financial 
statements in future periods. 

Cash and Cash Equivalents 

Cash and cash equivalents generally consist of cash and highly liquid investments with an original maturity of three 
months  or  less.  Included  in  the  accompanying  consolidated  balance  sheets  as  of  December 31,  2020  and  2019  is  cash  and 
cash equivalents of $102.9 million and $70.5 million, respectively, from consolidated funds and other entities, which are not 
available  for  general  corporate use.  We also  manage  certain  cash  and  cash  equivalents  as an  agent  for  our  investment  and 
property and facilities management clients. These amounts are not included in the accompanying consolidated balance sheets 
(see Fiduciary Funds discussion below). 

Restricted Cash 

Included in the accompanying consolidated balance sheets as of December 31, 2020 and 2019 is restricted cash of 
$143.1 million  and  $122.0 million,  respectively.  The  balances  primarily  include  restricted  cash  set  aside  to  cover  funding 
obligations as required by contracts executed by us in the ordinary course of business. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Fiduciary Funds 

The accompanying consolidated balance sheets do not include the net assets of escrow, agency and fiduciary funds, 
which  are  held  by  us  on  behalf  of  clients  and  which  amounted  to  $8.1  billion  and  $6.1 billion  at  December 31,  2020  and 
2019, respectively. 

Concentration of Credit Risk 

Financial  instruments  that  potentially  subject  us to credit  risk  consist  principally  of  trade  receivables and  interest-
bearing  investments.  Users  of  real  estate  services  account  for  a  substantial  portion  of  trade  receivables  and  collateral  is 
generally  not  required.  The  risk  associated  with  this  concentration  is  limited  due  to  the  large  number  of  users  and  their 
geographic dispersion. 

We  place  substantially all  of  our  interest-bearing  investments with  several major financial  institutions  to limit the 

amount of credit exposure with any one financial institution. 

Property and Equipment 

Property and equipment, which includes leasehold improvements, is stated at cost, net of accumulated depreciation 
and  impairment.  Depreciation  and  amortization  of  property  and  equipment  is  computed  primarily  using  the  straight-line 
method  over  estimated  useful  lives  ranging  up  to  10  years.  Leasehold  improvements  are  amortized  over  the  term  of  their 
associated leases, excluding options to renew, since such leases generally do not carry prohibitive penalties for non-renewal. 
We capitalize expenditures that significantly increase the life of our assets and expense the costs of maintenance and repairs. 

We review property and equipment for impairment whenever events or changes in circumstances indicate that the 
carrying amount of an asset may not be recoverable. If this review indicates that such assets are considered to be impaired, 
the impairment is recognized in the period the changes occur and represents the amount by which the carrying value exceeds 
the fair value of the asset. 

Certain costs related to the development or purchase of internal-use software are capitalized. Internal-use software 
costs that are incurred in the preliminary project stage are expensed as incurred. Significant direct consulting costs and certain 
payroll  and  related  costs,  which  are  incurred  during  the  development  stage  of  a  project  are  generally  capitalized  and 
amortized over a three-year period (except for enterprise software development platforms, which range from three to seven 
years) when placed into production. 

Real Estate 

Classification and Impairment Evaluation 

We classify real estate in accordance with the criteria of the “Property, Plant and Equipment” Topic of the FASB 
ASC  (Topic  360)  as  follows:  (i)  real  estate  held  for  sale,  which  includes  completed  assets  or  land  for  sale  in  its  present 
condition that meet all of Topic 360’s “held for sale” criteria; (ii) real estate under development (current), which includes real 
estate that we are in the process of developing that is expected to be completed and disposed of within one year of the balance 
sheet  date;  (iii)  real  estate  under  development  (non-current),  which  includes  real  estate  that  we  are  in  the  process  of 
developing  that  is  expected  to  be  completed  and  disposed  of  more  than  one  year  from  the  balance  sheet  date;  or  (iv)  real  
estate held for investment, which consists of land on which development activities have not yet commenced and completed 
assets or land held for disposition that do not meet the “held for sale” criteria. Any asset reclassified from real estate held for 
sale to real estate under development (current or non-current) or real estate held for investment is recorded individually at the 
lower  of  its  fair  value  at  the  date  of  the  reclassification  or  its  carrying  amount  before  it  was  classified  as  “held  for  sale,” 
adjusted (in the case of real estate held for investment) for any depreciation that would have been recognized had the asset 
been continuously classified as real estate held for investment. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Real estate held for sale is recorded at the lower of cost or fair value less cost to sell. If an asset’s fair value less cost 
to sell, based on discounted future cash flows, management estimates or market comparisons, is less than its carrying amount, 
an allowance is recorded against the asset. Real estate under development and real estate held for investment are carried at 
cost less depreciation and impairment, as applicable. Buildings and improvements included in real estate held for investment 
are  depreciated  using  the  straight-line  method  over  estimated  useful  lives,  generally  up  to  39  years.  Tenant  improvements 
included  in  real  estate  held  for  investment  are  amortized  using  the  straight-line  method  over  the  shorter  of  their  estimated 
useful lives or terms of the respective leases. Land improvements included in real estate held for investment are depreciated 
over their estimated useful lives, up to 15 years. 

Real  estate  under  development  and  real  estate  held  for  investment  are  evaluated  for  impairment  and  losses  are 
recorded when undiscounted cash flows estimated to be generated by an asset are less than the asset’s carrying amount. The 
amount of the impairment loss, if any, is calculated as the excess of the asset’s carrying value over its fair value, which is 
determined using a discounted cash flow analysis, management estimates or market comparisons. 

A summary of our real estate assets is as follows (dollars in thousands): 

Real estate under development, current (included in other current assets) 
Real estate and other assets held for sale (included in other current assets) 
Real estate under development 
Real estate held for investment (included in other assets, net) 

Total real estate 

Cost Capitalization and Allocation 

December 31, 

2020 

2019 

$ 

$ 

55,072  
3,710  
277,630  
3,795  
340,207  

$ 

$ 

14,757   
5,066  
185,508  
8,101  
213,432   

When  acquiring,  developing  and  constructing  real  estate  assets,  we  capitalize  recoverable  costs.  Capitalization 
begins when the activities related to development have begun and ceases when activities are substantially complete and the 
asset is available for occupancy. Recoverable costs capitalized include pursuit costs, or pre-acquisition/pre-construction costs, 
taxes and insurance, interest, development and construction costs and costs of incidental operations. We do not capitalize any 
internal costs when acquiring, developing and constructing real estate assets. We expense transaction costs for acquisitions 
that  qualify  as  a  business  in  accordance  with  the  “Business  Combinations”  Topic  of  the  FASB  ASC  (Topic  805).  Pursuit 
costs capitalized in connection with a potential development project that we have determined not to pursue are written off in 
the period that determination is made. 

At times, we purchase bulk land that we intend to sell or develop in phases. The land basis allocated to each phase is 
based on the relative estimated fair value of the phases before construction. We allocate construction costs incurred relating 
to  more  than  one  phase  between  the  various  phases;  if  the  costs  cannot  be  specifically  attributed  to  a  certain  phase  or  the 
improvements benefit more than one phase, we allocate the costs between the phases based on their relative estimated sales 
values, where practicable, or other value methods as appropriate under the circumstances. Relative allocations of the costs are 
revised as the sales value estimates are revised. 

When acquiring real estate with existing buildings, we allocate the purchase price between land, land improvements, 
building and intangibles related to in-place leases, if any, based on their relative fair values. The fair values of acquired land 
and buildings are determined based on an estimated discounted future cash flow model with lease-up assumptions as if the 
building was vacant upon acquisition. The fair value of in-place leases includes the value of lease intangibles for above or 
below-market rents and tenant origination costs, determined on a lease by lease basis. The capitalized values for both lease 
intangibles and tenant origination costs are amortized over the term of the underlying leases. Amortization related to lease 
intangibles is recorded as either an increase to or a reduction of rental income and amortization for tenant origination costs is 
recorded to amortization expense. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Disposition of Real Estate 

We account for gains and losses on the sale of real estate and other nonfinancial assets or in substance nonfinancial 
assets to noncustomers that are not a output of our ordinary activities and are not a business in accordance with Topic 610-20, 
“Other  Income  –  Gains  and  Losses  from  the  Derecognition  of  Nonfinancial  Assets.”  Where  we  do  not  have  a  controlling 
financial interest in the entity that holds the transferred assets after the transaction, we derecognize the assets or in substance 
nonfinancial assets and recognize a gain or loss when control of the underlying assets transfer to the counterparty. 

We  may  also  dispose  of  real  estate  through  the  transfer  of  a  long-term  leasehold  representing  a  major  part  of  the 
remaining economic life of the property. We account for these transfers as sales-type leases in accordance with the “Leases” 
Topic  of  the  FASB  ASC  (Topic  842)  by  derecognizing  the  carrying  amount  of  the  underlying  asset,  recognizing  any  net 
investment in the lease and recognizing selling profit or loss in net income. 

Goodwill and Other Intangible Assets 

Our acquisitions require the application of purchase accounting, which results in tangible and identifiable intangible 
assets and liabilities of the acquired entity being recorded at fair value. The difference between the purchase price and the fair 
value of net assets acquired is recorded as goodwill. The majority of our goodwill balance has resulted from our acquisition 
of CBRE Services, Inc. (CBRE Services) in 2001 (the 2001 Acquisition), our acquisition of Insignia Financial Group, Inc. 
(Insignia) in 2003 (the Insignia Acquisition), our acquisition of the Trammell Crow Company in 2006 (the Trammell Crow 
Company  Acquisition),  our  acquisition  of  substantially  all  of  the  ING  Group  N.V.  (ING)  Real  Estate  Investment 
Management (REIM) operations in Europe and Asia, as well as substantially all of Clarion Real Estate Securities (CRES) in 
2011  (collectively  referred  to  as  the  REIM  Acquisitions),  our  acquisition  of  Norland  Managed  Services  Ltd  (Norland)  in 
2013  (the  Norland  Acquisition),  our  acquisition  of  Johnson  Controls,  Inc.  (JCI)’s  Global  Workplace  Solutions  (JCI-GWS) 
business in 2015, our acquisition of FacilitySource Holdings, LLC (FacilitySource) in 2018 and our acquisition of Telford 
Homes  Plc  (Telford)  on  October  1,  2019.  Other  intangible  assets  that  have  indefinite  estimated  useful  lives  that  are  not 
being amortized  include  certain  management  contracts  identified  in  the  REIM  Acquisitions,  a  trademark,  which  was 
separately identified as a result of the 2001 Acquisition, as well as a trade name separately identified as a result of the REIM 
Acquisitions. The remaining other intangible assets primarily include customer relationships, mortgage servicing rights and 
trade names/trademarks, which are all being amortized over estimated useful lives ranging up to 20 years. 

We are required to test goodwill and other intangible assets deemed to have indefinite useful lives for impairment at 
least annually, or more often if circumstances or events indicate a change in the impairment status, in accordance with FASB 
ASC Topic 350, “Intangibles – Goodwill and Other.” ASC paragraphs 350-20-35-3 through 35-3B permit, but do not require 
an  entity to  perform  a  qualitative  assessment  with  respect  to any  of  its  reporting  units  to  determine  whether a quantitative 
impairment test is needed. Entities are permitted to assess based on qualitative factors whether it is more likely than not that a 
reporting unit’s fair value is less than its carrying amount before applying the quantitative goodwill impairment test. If it is 
more likely than not that the fair value of a reporting unit is less than its carrying amount, the entity conducts the quantitative 
goodwill impairment test. If not, the entity does not need to apply the quantitative test. The qualitative test is elective and an 
entity can go directly to the quantitative test rather than making a more-likely-than-not assessment based on an evaluation of 
qualitative factors. When performing a quantitative test, we use a discounted cash flow approach to estimate the fair value of 
our reporting units. Management’s judgment is required in developing the assumptions for the discounted cash flow model. 
These assumptions include revenue growth rates, profit margin percentages, discount rates, etc. 

Leases 

We are the lessee in contracts for our office space tenancies, for leased vehicles and for our indirect wholly-owned 
subsidiary CBRE Hana, LLC (Hana). We monitor our service arrangements to evaluate whether they meet the definition of a 
lease. 

Effective  January 1,  2019,  we  adopted  the  guidance  in  Leases  (Topic 842)  using  the  optional  transitional  method 
associated with no adjustment to comparative financial statements presented for prior periods. We elected certain practical 
expedients, including the package of transition practical expedients and the practical expedient to forego separating lease and 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
non-lease components in our lease contracts. As a result of the adoption of Topic 842, the consolidated balance sheet as of 
January 1,  2019  included  $1.2 billion  of  additional  lease  liabilities,  along  with  corresponding  right-of-use  assets  of 
$1.0 billion,  reflecting  adjustments  for  items  such  as  prepaid  and  deferred  rent,  unamortized  initial  direct  costs,  and 
unamortized  lease  incentive  balances.  The  adoption  of  the  leasing  guidance  did  not  have  a  material  impact  on  our 
consolidated statement of operations. 

The  present  value  of  lease  payments,  which  are  either  fixed  payments,  in-substance  fixed  payments,  or  variable 
payments tied to an index or rate are recognized on the consolidated balance sheet with corresponding lease liabilities and 
right-of-use  assets  upon  the  commencement  of  the  lease.  These  lease  costs  are  expensed  over  the  respective  lease  term  in 
accordance with the classification of the lease (i.e., operating versus finance classification). Variable lease payments not tied 
to an index or rate are expensed as incurred and are not subject to capitalization. 

The  base terms for  our  lease arrangements  typically  do  not extend  beyond 10  years.  We  commonly  have  renewal 
options in our leases, but most of these options do not create a significant economic incentive for us to extend the lease term. 
Therefore, payments during periods covered by these renewal options are typically not included in our lease liabilities and 
right-of-use assets. Specific to our vehicle leases, early termination options are common and economic penalties associated 
with  early  termination  of  these  contracts  are  typically  significant  enough  to  make  it  reasonably  certain  that  we  will  not 
exercise such options. Therefore, payments during periods covered by these early termination options in vehicle leases are 
typically included in our lease liabilities and right-of-use assets. As an accounting policy election, our short-term leases with 
an initial term of 12 months or less are not recognized as lease liabilities and right-of-use assets in the consolidated balance 
sheets. The rent expense associated with short term leases is recognized on a straight-line basis over the lease term and was 
not significant. 

Most of our office space leases include variable payments based on our share of actual common area maintenance 
and operating costs of the leased property. Many of our vehicle leases include variable payments based on actual service and 
fuel costs. For both office space and vehicle leases, we have elected the practical expedient to not separate lease components 
from non-lease components. Therefore, these costs are classified as variable lease payments. 

Lease payments are typically discounted at our incremental borrowing rate because the interest rate implicit in the 
lease cannot be readily determined in the absence of key inputs which are typically not reported by our lessors. Because we 
do not generally borrow on a collateralized basis, judgement was used to estimate the secured borrowing rate associated with 
our  leases  based  on  relevant  market  data  and  our  inputs  applied  to  accepted  valuation  methodologies.  The  incremental 
borrowing rate calculated for each lease also reflects the lease term, currency, and geography specific to each lease. 

Deferred Financing Costs 

Costs  incurred  in  connection  with  financing  activities  are  generally  deferred  and  amortized  over  the  terms  of  the 
related debt agreements ranging up to ten years. Debt issuance costs related to a recognized debt liability are presented in the 
accompanying consolidated balance sheets as a direct deduction from the carrying amount of that debt liability. Amortization 
of  these  costs  is  charged  to  interest  expense  in  the  accompanying  consolidated  statements  of  operations.  Accounting 
Standards  Update  (ASU)  2015-15,  “Interest—Imputation  of  Interest  (Subtopic  835-30):  Presentation  and  Subsequent  
Measurement of Debt Issuance Costs Associated with Line-of-Credit Arrangements” permits classifying debt issuance costs 
associated with a line of credit arrangement as an asset, regardless of whether there are any outstanding borrowings on the 
arrangement.  Total  deferred  financing  costs,  net  of  accumulated  amortization,  related  to  our  revolving  line  of  credit  have 
been included in other assets in the accompanying consolidated balance sheets and were $13.0 million and $17.0 million as 
of December 31, 2020 and 2019, respectively. 

During 2020, we redeemed in full our $425.0 million aggregate outstanding principal amount of 5.25% senior notes. 
In  connection  with  this  early  redemption,  we  incurred  costs,  including  a  $73.6 million  premium  paid  and  the  write-off  of 
$2.0 million of unamortized premium and debt issuance costs, both of which were included in write-off of financing costs on 
extinguished debt in the accompanying consolidated statements of operations. 

During 2019, we entered into an additional incremental assumption agreement with respect to our credit agreement 
which: (i) extended the maturity of the U.S. dollar tranche A term loans, (ii) extended the termination date of the revolving 
credit commitments available and (iii) made certain changes to the interest rates and fees applicable to such tranche A term 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
loans and revolving credit commitments. During the year ended December 31, 2019, we incurred approximately $5.8 million 
of  financing  costs,  of  which  $2.6  million  were  included  in  write-off  of  financing  costs  on  extinguished  debt  in  the 
accompanying consolidated statements of operations. 

During 2018, we redeemed in full our $800.0 million aggregate outstanding principal amount of 5.00% senior notes. 
In  connection  with  this  early  redemption,  we  incurred  costs,  including  a  $20.0 million  premium  paid  and  the  write-off  of 
$8.0 million  of  unamortized  deferred  financing  costs,  both  of  which  were  included  in  write-off  of  financing  costs  on 
extinguished debt in the accompanying consolidated statements of operations. Additionally, as referenced above during 2019, 
we  entered  into  an  incremental  term  loan  assumption  agreement  with  respect  to  our  credit  agreement  in  connection  with 
which we incurred approximately $1.6 million of financing costs. 

See Note 11 for additional information on activities associated with our debt. 

Revenue Recognition 

We  account  for  revenue  with  customers  in  accordance  with  FASB  ASC  Topic,  “Revenue  from  Contracts  with 
Customers”  (Topic  606).  Topic  606  also  includes  Subtopic  340-40,  “Other  Assets  and  Deferred  Costs  –  Contracts  with 
Customers,” which requires deferral of incremental costs to obtain and fulfill a contract with a customer. We adopted the new 
revenue  recognition  guidance  on  January 1,  2018,  using  the  full  retrospective  method.  Revenue  is  recognized  when  or  as 
control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be 
entitled to in exchange for those services. 

The following is a description of principal activities – separated by reportable segments – from which we generate 

revenue. For more detailed information about our reportable segments, see Notes 18 and 19. 

Advisory Services 

Our  Advisory  Services  segment  provides  a  comprehensive  range  of  services  globally,  including  property  leasing, 

property sales, mortgage services, property management, project management services and valuation services. 

Property Leasing and Property Sales 

We provide strategic advice and execution for owners, investors, and occupiers of real estate in connection with the 
leasing  of  office,  industrial  and retail  space. We  also  offer clients  fully  integrated  property  sales  services  under the  CBRE 
Capital Markets brand. We are compensated for our services in the form of a commission and, in some instances may earn 
various forms of variable incentive consideration. Our commission is paid upon the occurrence of certain contractual event(s) 
which may be contingent. For example, a portion of our leasing commission may be paid upon signing of the lease by the  
tenant,  with  the  remaining  paid  upon  occurrence  of  another  future  contingent  event  (e.g.  payment  of  first  month’s  rent  or 
tenant move-in).  For  leases,  we typically  satisfy our  performance  obligation  at a point  in  time  when control is transferred; 
generally, at the time of the first contractual event where there is a present right to payment. We look to history, experience 
with  a  customer,  and  deal  specific  considerations  as  part  of  the  most  likely  outcome  estimation  approach  to  support  our 
judgement that the second contingency (if applicable) will be met. Therefore, we typically accelerate the recognition of the 
revenue associated with the second contingent event. For sales, our commission is typically paid at the closing of the sale, 
which represents transfer of control for services to the customer. 

In addition to our commission, we may recognize other forms of variable consideration which can include, but are 
not limited to, commissions subject to concession or claw back and volume based discounts or rebates. We assess variable 
consideration  on  a  contract  by  contract  basis,  and  when  appropriate,  recognize  revenue  based  on  our  assessment  of  the 
outcome  (using  the  most  likely  outcome  approach  or  weighted  probability)  and  historical  results,  if  comparable  and 
representative. We recognize variable consideration if it is deemed probable that there will not be significant reversal in the 
future. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Mortgage Originations and Loan Sales 

We  offer  clients  commercial  mortgage  and  structured  financing  services.  Fees  from  services  within  our  mortgage 
brokerage business that are in the scope of Topic 606 include fees earned for the brokering of commercial mortgage loans 
primarily  through  relationships  established  with  investment  banking  firms,  national  and  regional  banks,  credit  companies, 
insurance  companies  and  pension  funds.  We  are  compensated  for  our  brokerage  services  via  a  fee  paid  upon  successful 
placement of a commercial mortgage borrower with a lender who will provide financing. The fee earned is contingent upon 
the funding of the loan, which represents the transfer of control for services to the customer. Therefore, we typically satisfy 
our performance obligation at the point in time of the funding of the loan. 

We also earn fees from the origination and sale of commercial mortgage loans for which the company retains the 
servicing  rights.  These  fees  are  governed  by  the  “Fair  Value  Measurements  and  Disclosures”  topic  (Topic 820)  and 
“Transfers and Servicing” topic (Topic 860) of the FASB ASC. Upon origination of a mortgage loan held for sale, the fair 
value of the mortgage servicing rights (MSR) to be retained is included in the forecasted proceeds from the anticipated loan 
sale and results in a net gain (which is reflected in revenue). Upon sale, we record a servicing asset or liability based on the 
fair value of the retained MSR associated with the transferred loan. Subsequent to the initial recording, MSRs are amortized 
and carried at the lower of amortized cost or fair value in other intangible assets in the accompanying consolidated balance 
sheets.  They  are  amortized  in  proportion  to  and  over  the  estimated  period  that  the  servicing  income  is  expected  to  be 
received. 

Property Management and Project Management Services 

We  provide  property  management  services  on  a  contractual  basis  for  owners  of  and  investors  in  office,  industrial 
and  retail  properties.  These  services  include  construction  management,  marketing,  building  engineering,  accounting  and 
financial  services.  We  are  compensated  for  our  services  through  a  monthly  management  fee  earned  based  on  either  a 
specified percentage of the monthly rental income, rental receipts generated from the property under management or a fixed 
fee.  We  are  also  often  reimbursed  for  our  administrative  and  payroll  costs  directly  attributable  to  the  properties  under 
management. Property management services represent a series of distinct daily services rendered over time. Consistent with 
the transfer of control for distinct, daily services to the customer, revenue is recognized at the end of each period for the fees 
associated with the services performed. The amount of revenue recognized is presented gross for any services provided by 
our  employees,  as  we  control  them.  We  generally  do  not  control  third-party  services  delivered  to  property  management 
clients. As such, we generally report revenues net of third-party reimbursements. 

Project management services are often provided on a portfolio wide or programmatic basis. Revenues from project 
management  services  generally  include  fixed  management  fees,  variable  fees,  and  incentive  fees  if  certain  agreed-upon 
performance  targets  are  met.  Revenues  from  project  management  may  also  include  reimbursement  of  payroll  and  related 
costs for personnel providing the services and subcontracted vendor costs. Project management services represent a series of  
distinct daily services rendered over time. Consistent with the transfer of control for distinct, daily services to the customer, 
revenue is typically recognized at the end of each period for the fees associated with the services performed. 

The  amount  of  revenue  recognized  is  presented  gross  for  any  services  provided  by  our  employees,  as  we  control 
them. This is evidenced by our obligation for their performance and our ability to direct and redirect their work, as well as 
negotiate the value of such services. The amount of revenue recognized related to certain project management arrangements 
is presented gross (with offsetting expense recorded in cost of revenue) for reimbursements of costs of third-party services 
because we control those services that are delivered to the client. In the instances where we do not control third-party services 
delivered to the client, we report revenues net of the third-party reimbursements. 

In addition to our management fee, we receive various types of variable consideration which can include, but is not 
limited  to;  key  performance  indicator  bonuses  or  penalties  which  may  be  linked  to  subcontractor  performance,  gross 
maximum price, glidepaths, savings guarantees, shared savings, or fixed fee structures. We assess variable consideration on a 
contract by contract basis, and when appropriate, recognize revenue based on our assessment of the outcome (using the most 
likely outcome approach or weighted probability) and historical results, if comparable and representative. Using management 
assessment,  historical  results  and  statistics,  we  recognize  revenue  if  it  is  deemed  probable  there  will  not  be  significant 
reversal in the future. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Valuation Services 

We  provide  valuation  services  that  include  market-value  appraisals,  litigation  support,  discounted  cash  flow 
analyses,  feasibility  studies  as  well  as  consulting  services  such  as  property  condition  reports,  hotel  advisory  and 
environmental consulting. We are compensated for valuation services in the form of a fee, which is payable on the occurrence 
of certain events (e.g., a portion on the delivery of a draft report with the remaining on the delivery of the final report). For 
consulting services, we may be paid based on the occurrence of time or event-based milestones (such as the delivery of draft 
reports). We typically satisfy our performance obligation for valuation services as services are rendered over time. 

Global Workplace Solutions 

Our  Global  Workplace  Solutions  segment  provides  a  broad  suite  of  integrated,  contractually-based  outsourcing 
services globally for occupiers of real estate, including facilities management, project management and transaction services 
(leasing and sales). 

Facilities Management and Project Management Services 

Facilities  management  involves  the  day-to-day  management  of  client-occupied  space  and  includes  headquarter 
buildings,  regional  offices,  administrative  offices,  data  centers  and  other  critical  facilities,  manufacturing  and  laboratory 
facilities, distribution facilities and retail space. Contracts for facilities management services are often structured so we are 
reimbursed for client-dedicated personnel costs and subcontracted vendor costs as well as associated overhead expenses plus 
a  monthly  fee,  and,  in  some cases,  annual incentives  tied to  agreed-upon  performance  targets, with  any  penalties  typically 
capped. In addition, we have contracts for facilities management services based on fixed fees or guaranteed maximum prices. 
Fixed  fee  contracts  are  typically  structured  where  an  agreed  upon  scope  of  work  is  delivered  for  a  fixed  price  while 
guaranteed maximum price contracts are structured with an agreed upon scope of work that will be provided to the client for 
a  not  to  exceed  price.  Facilities  management  services  represent  a  series  of  distinct  daily  services  rendered  over  time. 
Consistent with the transfer of control for distinct, daily services to the customer, revenue is typically recognized at the end of 
each period for the fees associated with the services performed. 

Project management services are often provided on a portfolio wide or programmatic basis. Revenues from project 
management  services  generally  include  fixed  management  fees,  variable  fees,  and  incentive  fees  if  certain  agreed-upon 
performance  targets  are  met.  Revenues  from  project  management  may  also  include  reimbursement  of  payroll  and  related 
costs for personnel providing the services and subcontracted vendor costs. Project management services represent a series of  
distinct daily services rendered over time. Consistent with the transfer of control for distinct, daily services to the customer, 
revenue is typically recognized at the end of each period for the fees associated with the services performed. 

The  amount  of  revenue  recognized  is  presented  gross  for  any  services  provided  by  our  employees,  as  we  control 
them. This is evidenced by our obligation for their performance and our ability to direct and redirect their work, as well as 
negotiate  the  value  of  such  services.  The  amount  of  revenue  recognized  related  to  the  majority  of  facilities  management 
contracts  and  certain  project  management  arrangements  is  presented  gross  (with  offsetting  expense  recorded  in  cost  of 
revenue) for reimbursements of costs of third-party services because we control those services that are delivered to the client. 
In the instances when we do not control third-party services delivered to the client, we report revenues net of the third-party 
reimbursements. 

In addition to our management fee, we receive various types of variable consideration which can include, but is not 
limited  to;  key  performance  indicator  bonuses  or  penalties  which  may  be  linked  to  subcontractor  performance,  gross 
maximum price, glidepaths, savings guarantees, shared savings, or fixed fee structures. We assess variable consideration on a 
contract by contract basis, and when appropriate, recognize revenue based on our assessment of the outcome (using the most 
likely outcome approach or weighted probability) and historical results, if comparable and representative. Using management 
assessment  and  historical  results  and  statistics,  we  recognize  revenue  if  it  is  deemed  probable  there  will  not  be  significant 
reversal in the future. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Transaction Services 

We  provide  strategic  advice  and  execution  for  occupiers  of  real  estate  in  connection  with  the  leasing,  sale  or 
acquisition  of  office,  industrial  and  retail  space.  Within  the  Global  Workplace  Solutions  business,  transaction  services  are 
performed for account-based clients, often as a key part of an integrated suite of commercial real estate services (with leasing 
being the most meaningful revenue stream included in our Global Workplace Solutions revenue). Similar to the transaction 
services  (leasing  sale  or  acquisition  of  space)  we  perform  in  our  Advisory  Services  segment,  we  are  compensated  for  our 
services in the form of a commission whereby a portion of our leasing commission may be paid upon signing of the lease by 
the client, with the remaining paid upon occurrence of another future contingent event. We typically satisfy our performance 
obligation at a point in time when control is transferred; generally, at the time of the first contractual event where there is a 
present right to payment. We look to history, experience with a customer, and deal specific considerations as part of the most 
likely  outcome  estimation  approach  to  support  our  judgement  that  the  second  contingency  (if  applicable)  will  be  met. 
Therefore, we typically accelerate the recognition of the revenue associated with the second contingent event. 

Real Estate Investments 

Our  Real  Estate  Investments  segment  is  comprised  of  investment  management  services  provided  globally; 
development services in the U.S. and United Kingdom (U.K.) and a service designed to help property occupiers and owners 
meet the growing demand for flexible office space solutions on a global basis. 

Investment Management Services 

Our investment management services are provided to pension funds, insurance companies, sovereign wealth funds, 
foundations, endowments and other institutional investors seeking to generate returns and diversification through investment 
in  real  assets.  We  sponsor  investment  programs  that  span  the  risk/return  spectrum  in:  North  America,  Europe,  Asia  and 
Australia.  We  are  typically  compensated  in  the  form  of  a  base  management  fee,  disposition  fees,  acquisition  fees  and 
incentive fees in the form of performance fees or carried interest based on fund type (open or closed ended, respectively). For 
the  base  management  fee,  we  typically  satisfy  the  performance  obligation  as  service  is  rendered  over  time  pursuant  to  the 
series guidance. Consistent with the transfer of control for distinct, daily services to the customer, revenue is recognized at 
the  end  of  each  period  for  the  fees  associated  with  the  services  performed.  For  acquisition  and  disposition  services,  we 
typically  satisfy  the  performance  obligation  at  a  point  in  time  (at  acquisition  or  upon  disposition).  For  contracts  with 
contingent fees, including performance fees, incentive fees and carried interest, we assess variable consideration on a contract 
by contract basis, and when appropriate, recognize revenue based on our assessment of the outcome (using the most likely  
outcome approach or weighted probability) and historical results, if comparable and representative. Revenue associated with 
performance  fees  and  carried  interest  are  typically  constrained  due  to  volatility  in  the  real  estate  market,  a  broad  range  of 
possible outcomes, and other factors in the market that are outside of our control. 

Development Services 

Our  development  services  consist  of  real estate  development  and investment  activities in  the  U.S.  to  users  of and 
investors in commercial real estate, as well as for our own account. In addition, with our recent acquisition of Telford Homes, 
we also develop residential-led, mixed-use sites in locations across London. 

We  pursue  opportunistic,  risk-mitigated  development  and  investment  in  commercial  real  estate  across  a  wide 
spectrum of property types, including: industrial, office and retail properties; healthcare facilities of all types (medical office 
buildings,  hospitals  and  ambulatory  surgery  centers);  and  residential/mixed-use  projects.  We  pursue  development  and 
investment activity on behalf of our clients on a fee basis with no, or limited, ownership interest in a property, in partnership 
with  our  clients  through  co-investment  –  either  on  an  individual  project  basis  or  through  programs  with  certain  strategic 
capital  partners  or  for  our  own  account  with  100%  ownership.  Development  services  represent  a  series  of  distinct  daily 
services  rendered  over  time.  Consistent  with  the  transfer  of  control  for  distinct,  daily  services  to  the  customer,  revenue  is 
recognized at the end of each period for the fees associated with the services performed. Fees are typically payable monthly 
over the service term or upon contractual defined events, like project milestones. In addition to development fee revenue, we 
receive  various  types  of  variable  consideration  which  can  include,  but  is  not  limited  to,  contingent  lease-up  bonuses,  cost 
saving incentives, profit sharing on sales and at-risk fees. We assess variable consideration on a contract by contract basis, 
and when appropriate, recognize revenue based on our assessment of the outcome (using the most likely outcome approach 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
or  weighted  probability)  and  historical  results,  if  comparable  and  representative.  We  accelerate  revenue  if  it  is  deemed 
probable there will not be significant reversal in the future. Sales of real estate to customers which are considered an output 
of ordinary activities are recognized as revenue when or as control of the assets are transferred to the customer. 

Flexible-Space Solutions 

Flexible-space  solutions  operations  are  conducted  through  our  indirect  wholly-owned  subsidiary,  Hana.  Hana 
develops  and  operates  integrated,  scalable,  flexible  workspaces,  which  contain  office  suites,  conference  rooms  and  event 
space and communal co-working space. Hana helps institutional property owners meet the rapidly growing demand from real 
estate occupiers for flexible office space solutions. Member services represent a series of distinct daily services rendered over 
time. Revenue is recognized at the end of each period for the fees associated with the services performed. 

Accounts Receivable and Allowance for Doubtful Accounts 

We  record  accounts  receivable  for  our  unconditional  rights  to  consideration  arising  from  our  performance  under 
contracts with customers. The carrying value of such receivables, net of the allowance for doubtful accounts, represents their 
estimated  net  realizable  value.  We  estimate  our  allowance  for  doubtful  accounts  for  specific  accounts  receivable  balances 
based on historical collection trends, the age of outstanding accounts receivables and existing economic conditions associated 
with  the  receivables.  Past-due  accounts  receivable  balances  are  written  off  when  our  internal  collection  efforts  have  been 
unsuccessful. As a practical expedient, we do not adjust the promised amount of consideration for the effects of a significant 
financing component when we expect, at contract inception, that the period between our transfer of a promised service to a 
customer and when the customer pays for that service will be one year or less. We do not typically include extended payment 
terms in our contracts with customers. 

Remaining Performance Obligations 

Remaining performance obligations represent the aggregate transaction prices for contracts where our performance 
obligations  have  not  yet  been  satisfied.  As  of  December 31,  2020,  the  aggregate  amount  of  transaction  price  allocated  to 
remaining  performance  obligations  in  our  property  leasing  business  was  not  significant.  We  apply  the  practical  expedient 
related to remaining performance obligations that are part of a contract that has an original expected duration of one year or  
less  and  the  practical  expedient  related  to  variable  consideration  from  remaining  performance  obligations  pursuant  to  the 
series guidance. All of our remaining performance obligations apply to one of these practical expedients. 

Contract Assets and Contract Liabilities 

Contract  assets  represent  assets  for  revenue  that  has  been  recognized  in  advance  of  billing  the  customer  and  for 
which the right to bill is contingent upon something other than the passage of time. This is common for contingent portions of 
commissions  in  brokerage,  development  and  construction  revenue  in  development  services  and  incentive  fees  present  in 
various  businesses.  Billing  requirements  vary  by  contract  but  are  generally  structured  around  fixed  monthly  fees, 
reimbursement of employee and other third-party costs, and the achievement or completion of certain contingent events. 

When we receive consideration, or such consideration is unconditionally due, from a customer prior to transferring 
services  to  the  customer  under  the  terms  of  the  services  contract,  we  record  deferred  revenue,  which  represents  a  contract 
liability. We recognize the contract liability as revenue once we have transferred control of service to the customer and all 
revenue recognition criteria are met. 

Contract  assets  and  contract  liabilities  are  determined  for  each  contract  on  a  net  basis.  For  contract  assets,  we 
classify  the  short-term  portion  as  a  separate  line  item  within  current  assets  and  the  long-term  portion  within  other  assets, 
long-term in the accompanying consolidated balance sheets. For contract liabilities, we classify the short-term portion as a 
separate line item within current liabilities and the long-term portion within other liabilities, long-term in the accompanying 
consolidated balance sheets. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Contract Costs 

Contract costs primarily consist of upfront costs incurred to obtain or to fulfill a contract. These costs are typically 
found  within  our  Global  Workplace  Solutions  segment.  Such  costs  relate  to  transition  costs  to  fulfill  contracts  prior  to 
services  being  rendered  and  are  included  within  other  intangible  assets  in  the  accompanying  consolidated  balance  sheets. 
Capitalized  transition  costs  are  amortized  based  on  the  transfer of  services  to  which  the  assets  relate  which  can  vary  on  a 
contract by contract basis, and are included in cost of revenue in the accompanying consolidated statement of operations. For 
contract costs that are recognized as assets, we periodically review for impairment. 

Applying  the  contract  cost  practical  expedient,  we  recognize  the  incremental  costs  of  obtaining  contracts  as  an 

expense when incurred if the amortization period of the assets that we otherwise would have recognized is one year or less. 

Business Promotion and Advertising Costs 

The costs of business promotion and advertising are expensed as incurred. Business promotion and advertising costs 
of $57.2 million, $76.1 million and $74.8 million were included in operating, administrative and other expenses for the years 
ended December 31, 2020, 2019 and 2018, respectively. 

Foreign Currencies 

The financial statements of subsidiaries located outside the U.S. are generally measured using the local currency as 
the functional currency. The assets and liabilities of these subsidiaries are translated at the rates of exchange at the balance 
sheet  date,  and  income  and  expenses  are  translated  at  the  average  monthly  rate.  The  resulting  translation  adjustments  are 
included in the accumulated other comprehensive loss component of equity. Gains and losses resulting from foreign currency 
transactions are included in the results of operations. 

Comprehensive Income 

Comprehensive  income  consists  of  net  income  and  other  comprehensive  (loss)  income.  In  the  accompanying 
consolidated  balance  sheets,  accumulated  other  comprehensive  loss  primarily  consists  of  foreign  currency  translation 
adjustments,  fees  associated  with  the  termination  of  interest  rate  swaps,  unrealized  gains  (losses)  on  interest  rate  swaps, 
unrealized  holding  (losses)  gains  on  available  for  sale  debt  securities  and  pension  liability  adjustments.  Foreign  currency 
translation  adjustments  exclude  any  income  tax  effect  given  that  earnings  of  non-U.S.  subsidiaries  are  deemed  to  be 
reinvested for an indefinite period of time (see Note 15). 

Warehouse Receivables 

Our  wholly-owned  subsidiary  CBRE  Capital  Markets,  Inc.  (CBRE  Capital  Markets)  is  a  Federal  Home  Loan 
Mortgage Corporation (Freddie Mac) approved Multifamily Program Plus Seller/Servicer and an approved Federal National 
Mortgage  Association  (Fannie  Mae)  Aggregation  and  Negotiated  Transaction  Seller/Servicer.  In  addition,  CBRE  Capital 
Markets’  wholly-owned  subsidiary  CBRE  Multifamily  Capital,  Inc.  (CBRE  MCI)  is  an  approved  Fannie  Mae  Delegated 
Underwriting and Servicing (DUS) Seller/Servicer and CBRE Capital Markets’ wholly-owned subsidiary CBRE HMF, Inc. 
(CBRE HMF) is a U.S. Department of Housing and Urban Development (HUD) approved Non-Supervised Federal Housing 
Authority  (FHA)  Title  II  Mortgagee,  an  approved  Multifamily  Accelerated  Processing  (MAP)  lender  and  an  approved 
Government  National  Mortgage  Association  (Ginnie  Mae)  issuer  of  mortgage-backed  securities  (MBS).  Under  these 
arrangements,  before  loans  are  originated  through  proceeds  from  warehouse  lines  of  credit,  we  obtain  either  a  contractual 
loan  purchase  commitment  from  either  Freddie  Mac  or  Fannie  Mae  or  a  confirmed  forward  trade  commitment  for  the 
issuance and purchase of a Fannie Mae or Ginnie Mae MBS that will be secured by the loans. The warehouse lines of credit 
are generally repaid within a one-month period when Freddie Mac or Fannie Mae buys the loans or upon settlement of the 
Fannie Mae or Ginnie Mae MBS, while we retain the servicing rights. Loans are funded at the prevailing market rates. We 
elect the fair value option for all warehouse receivables. At December 31, 2020 and 2019, all of the warehouse receivables 
included in the accompanying consolidated balance sheets were either under commitment to be purchased by Freddie Mac or 
had  confirmed  forward  trade  commitments  for  the  issuance  and  purchase  of  Fannie  Mae  or  Ginnie  Mae  mortgage-backed 
securities that will be secured by the underlying loans. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Mortgage Servicing Rights (MSRs) 

In  connection  with  the  origination  and  sale  of  mortgage  loans  with  servicing  rights  retained,  we  record  servicing 
assets  or  liabilities  based  on  the  fair  value  of  the  mortgage  servicing  rights  on  the  date  the  loans  are  sold.  Our  MSRs  are 
initially recorded at fair value. Subsequent to the initial recording, MSRs are amortized and carried at the lower of amortized 
cost  or  fair  value  in  other  intangible  assets  in  the  accompanying  consolidated  balance  sheets.  They  are  amortized  in 
proportion  to  and  over  the  estimated  period  that  net  servicing  income  is  expected  to  be  received  based  on  projections  and 
timing of estimated future net cash flows. 

Our initial recording of MSRs at their fair value resulted in net gains, as the fair value of servicing contracts that 
result in MSR assets exceeded the fair value of servicing contracts that result in MSR liabilities. The net assets and net gains 
are  presented  in  the  accompanying  consolidated  financial  statements.  The  amount  of  MSRs  recognized  during  the  years 
ended December 31, 2020 and 2019 was as follows (dollars in thousands): 

Beginning balance, mortgage servicing rights 
Mortgage servicing rights recognized 
Mortgage servicing rights sold 
Amortization expense 
Other 
Ending balance, mortgage servicing rights 

$ 

$ 

Year Ended December 31, 
2019 
2020 

483,492  
207,827  
(122) 
(134,266) 
—  
556,931  

$ 

$ 

424,470  
182,443  
—  
(123,008) 
(413) 
483,492  

MSRs  do  not  actively  trade  in  an  open  market  with  readily  available  observable  prices;  therefore,  fair  value  is 
determined based on certain assumptions and judgments, including the estimation of the present value of future cash flows 
realized  from  servicing  the  underlying  mortgage  loans.  Management’s  assumptions  include  the  benefits  of  servicing 
(servicing  fee  income  and  interest  on  escrow  deposits),  inflation,  the  cost  of  servicing,  prepayment  rates,  delinquencies, 
discount  rates  and  the  estimated  life  of  servicing  cash  flows.  The  assumptions  used  are  subject  to  change  based  on 
management’s  judgments  and  estimates  of  changes  in  future  cash  flows  and  interest  rates,  among  other  things.  The  key 
assumptions used during the years ended December 31, 2020, 2019 and 2018 in measuring fair value were as follows: 

Discount rate 
Conditional prepayment rate 

Year Ended December 31, 
2019 

2020 

11.73  % 
9.80  % 

10.12  % 
10.34  % 

2018 

10.00  % 
8.89  % 

The estimated fair value of our MSRs was $650.6 million and $579.8 million as of December 31, 2020 and 2019, 
respectively.  Impairment  is  evaluated  through  a  comparison  of  the  carrying  amount  and  fair  value  of  the  MSRs,  and 
recognized with the establishment of a valuation allowance. We did not incur any impairment charges related to our MSRs 
during  the  years  ended  December 31,  2020,  2019  or  2018.  No  valuation allowance  was  created previously and we  did  not 
record a valuation allowance for MSRs in 2020 or 2019. 

Included in revenue in the accompanying consolidated statements of operations are contractually specified servicing 
fees from loans serviced for others of $212.9 million, $191.8 million and $167.5 million for the years ended December 31, 
2020, 2019 and 2018, respectively, and includes prepayment fees/late fees/ancillary income earned from loans serviced for 
others  of  $11.0 million,  $14.9 million  and  $15.9  million  for  the  years  ended  December 31,  2020,  2019  and  2018, 
respectively. 

Accounting for Broker Draws 

As part of our recruitment efforts relative to new U.S. brokers, we offer a transitional broker draw arrangement. Our 
broker draw arrangements generally last until such time as a broker’s pipeline of business is sufficient to allow him or her to 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
earn sustainable commissions. This program is intended to provide the broker with a minimal amount of cash flow to allow 
adequate time for his or her training as well as time for him or her to develop business relationships. Similar to traditional 
salaries,  the  broker  draws  are  paid  irrespective  of  the  actual  revenues  generated  by  the  broker.  Often  these  broker  draws 
represent the only form of compensation received by the broker. Furthermore, it is not our general policy to pursue collection 
of unearned broker draws paid under this arrangement. As a result, we have concluded that broker draws are economically 
equivalent to salaries paid and accordingly charge them to compensation expense as incurred. The broker is also entitled to 
earn a commission on completed revenue transactions. This amount is calculated as the commission that would have been 
payable under our full commission program, less any amounts previously paid to the broker in the form of a draw. 

Stock-Based Compensation 

We  account  for  all  employee  awards  under  the  fair  value  recognition  provisions  of  the  “Compensation  –  Stock 
Compensation” Topic of the FASB ASC (Topic 718). Topic 718 requires the measurement of compensation cost at the grant 
date, based upon the estimated fair value of the award, and requires amortization of the related expense over the employee’s 
requisite service period. We do not estimate forfeitures, but instead recognize forfeitures when they occur. See Note 14 for 
additional information on our stock-based compensation plans. 

Income Per Share 

Basic income per share attributable to CBRE Group, Inc. is computed by dividing net income attributable to CBRE 
Group,  Inc.  stockholders  by  the  weighted  average  number  of  common  shares  outstanding  during  each  period.  The  
computation  of  diluted  income  per  share  attributable  to  CBRE  Group,  Inc.  generally  further  assumes  the  dilutive  effect  of 
potential common shares, which include stock options and certain contingently issuable shares. Contingently issuable shares 
consist of non-vested stock awards. 

Income Taxes 

Income taxes are accounted for under the asset and liability method in accordance with the “Accounting for Income 
Taxes”  Topic  of  the  FASB  ASC  (Topic  740).  Deferred  tax  assets  and  liabilities  are  determined  based  on  temporary 
differences  between  the  financial  reporting  and  tax  basis  of  assets  and  liabilities  and  operating  loss  and  tax  credit  carry 
forwards. Deferred tax assets and liabilities are measured by applying enacted tax rates and laws and are released in the years 
in which the temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of 
a  change  in  tax  rates  is  recognized  in  income  in  the  period  that  includes  the  enactment  date.  Valuation  allowances  are 
provided against deferred tax assets when it is more likely than not that some portion or all of the deferred tax asset will not 
be realized. 

We utilize a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the 
tax position for recognition by determining if the available evidence indicates there is more than a 50% likelihood that the 
position will be sustained upon examination, including resolution of related appeals or litigation processes. The second step is 
to measure the tax benefit as the largest amount which is more than 50% likely of being realized upon ultimate settlement. 

The  Tax  Cuts  and  Jobs  Act  (the  Tax  Act)  includes  provisions  for  Global  Intangible  Low-Taxed  Income  (GILTI) 
wherein taxes on foreign earnings are imposed for more than a deemed return on tangible assets of foreign corporations. An 
accounting policy election allows to either: (i) account for GILTI as a component of tax expense in the period in which we 
are  subject  to  the  rules  (the  “period  cost  method”)  or  (ii) account  for  GILTI  in  our  measurement  of  deferred  taxes  (the 
“deferred  method”).  During  2018,  as  a  result  of  completing  our  analysis  of  the  Tax  Act,  we  made  an  accounting  policy 
election to account for GILTI using the period cost method. 

See Note 15 for additional information on income taxes. 

Self-Insurance 

Our  wholly-owned  captive  insurance  company,  which  is  subject  to  applicable  insurance  rules and  regulations, 
insures our exposure related to workers’ compensation insurance, general liability insurance and automotive insurance for our 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
U.S.  operations  risk  on  a  primary  basis  and  we  purchase  excess  coverage  from  unrelated  insurance  carriers.  The  captive 
insurance  company  also  insures  primary  risk  relating  to  professional  indemnity  claims  globally.  Given  the  nature  of  these 
types  of  claims,  it  may take  several  years  for  resolution  and  determination  of the  cost  of  these  claims.  We are  required to 
estimate the cost of these claims in our financial statements. 

The  estimates  that  we  utilize  to  record  our  potential  losses  on  claims  are  inherently  subjective,  and  actual  claims 
could  differ  from  amounts  recorded,  which  could  result  in  increased  or  decreased  expense  in  future  periods.  As  of 
December 31,  2020  and  2019,  our  reserves  for  claims  under  these  insurance  programs  were  $140.5 million  and 
$125.8 million,  respectively,  of  which  $2.8 million  and  $1.8 million,  respectively,  represented  our  estimated  current 
liabilities. 

Special Purpose Acquisition Company 

CBRE Acquisition Holdings is a consolidated VIE that is included in the accompanying consolidated balance sheet 

under the following captions: 

Investments Held in Trust - Special Purpose Acquisition Company 

As  part  of  the  initial  public  offering  of  CBRE  Acquisition  Holdings,  $402.5 million  has  been  deposited  in  an 
interest-bearing U.S. based trust account (Trust Account). The funds in the Trust Account will be invested only in specified 
U.S. government treasury bills with a maturity of 180 days or less or in money market funds meeting certain conditions under 
Rule 2a-7  under  the  Investment  Company  Act  that  invest  only  in  direct  U.S. government  treasury  obligations  (collectively 
“permitted investments”). 

These  funds  do  not  qualify  as  either  cash  or  restricted  cash  and  will  remain  in  the  Trust  Account  except  for  the 

withdrawal of interest earned on the funds that may be released to CBRE Acquisition Holdings to pay taxes. 

Non-controlling Interest Subject to Possible Redemption - Special Purpose Acquisition Company 

The  company  accounts  for  the  non-controlling  interest  in  CBRE  Acquisition  Holdings  as  subject  to  possible 
redemption  in  accordance  with  the  guidance  in  FASB  ASC  Topic 480  “Distinguishing  Liabilities  from  Equity.”  CBRE 
Acquisition Holdings’ common stock features certain redemption rights that are considered to be outside of the company’s 
control  and  subject  to  occurrence  of  uncertain  future  events.  Accordingly,  this  non-controlling  interest  subject  to  possible 
redemption  is  presented  at  redemption  value  as  temporary  equity,  outside  of  the  stockholders’  equity  section  in  the 
accompanying consolidated financial statements as of December 31, 2020. 

CBRE will recognize changes in redemption value immediately as they occur – i.e. adjust the carrying amount of the 
instrument  to  its  current  redemption  amount  at  each  reporting  date.  For  the  year  ended  December 31,  2020,  there  was  no 
material change in the redemption value of the redeemable non-controlling interest. 

Presentation on our Consolidated Statements of Cash Flows 

We consider both the funds raised through the sale of the non-controlling interest and the placement of such funds in 
the Trust Account to be financing activities on our consolidated statements of cash flows as the substance of the transaction 
as  a  whole  is  to  raise  financing  for  a  future  potential  business  combination,  and  any  proceeds  from  the  Trust  Account  are 
restricted for such purposes. 

(cid:3)

81 

 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Reclassifications 

Certain  reclassifications  have  been  made  to  the  2019 consolidated  financial  statements  to  conform  with  the 

2020 presentation. 

3. 

New Accounting Pronouncements 

Recently Adopted Accounting Pronouncements 

The  FASB  previously  issued  five ASUs  related  to  financial  instruments—credit  losses.  The  ASUs  issued  were: 
(1) in  June 2016,  ASU 2016-13, “Financial  Instruments—Credit  Losses  (Topic 326):  Measurement  of  Credit  Losses  on 
Financial  Instruments,”  (2) in  November 2018,  ASU 2018-19,  “Codification  Improvements  to  Topic 326,  Financial 
Instruments—Credit  Losses,”  (3) in  April 2019,  ASU 2019-04,  “Codification  Improvements  to  Topic 326,  Financial 
Instruments—Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments,” (4) in May 2019, 
ASU 2019-05, “Financial Instruments—Credit Losses (Topic 326): Targeted Transition Relief,” and (5) in November 2019, 
ASU 2019-11, “Codification Improvements to Topic 326, Financial Instruments—Credit Losses.” Additionally, in February 
and  March 2020,  the  FASB  issued  ASU 2020-02,  “Financial  Instruments—Credit  Losses  (Topic 326)”  and  “Leases 
(Topic 842): Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 119 and Update to SEC Section 
on Effective Date Related to ASU 2016-02, Leases (Topic 842)” and ASU 2020-03, “Codification Improvements to Financial 
Instruments,” respectively, which include amendments to Topic 326. 

ASU 2016-13 is intended to improve financial reporting by requiring timelier recording of credit losses on loans and 
other  financial  instruments  held  by  financial  institutions  and  other  organizations.  ASU  2018-19  clarifies  that  receivables 
arising  from  operating  leases  are  not  within  the  scope  of  the  credit  losses  standard,  but  rather,  should  be  accounted  for  in 
accordance with the leasing standard. ASU 2019-04 clarifies and improves areas of guidance related to the recently issued 
standards on financial instruments—credit losses, derivatives and hedging, and financial instruments. ASU 2019-05 provides 
entities  that  have  certain  instruments  within  the  scope  of  Subtopic  326-20,  “Financial  Instruments—Credit  Losses—
Measured  at  Amortized  Cost,”  with  an  option  to  irrevocably  elect  the  fair  value  option  in  Subtopic 825-10,  “Financial 
Instruments—Overall.”  ASU 2019-11  clarifies  guidance  around  how  to  report  expected  recoveries  and  reinforces  existing 
guidance that prohibits organizations from recording negative allowances for available-for-sale debt securities, among other 
narrow  scope  and  technical  improvements.  ASU 2020-02  adds  an  SEC  paragraph  pursuant  to  the  issuance  of  SEC Staff 
Accounting Bulletin No. 119 on loan losses to Topic 326 and also updates the SEC section of the codification for the change 
in  the  effective  date  of  Topic 842.  ASU 2020-03  makes  narrow-scope  improvements  to  various  aspects  of  the  financial 
instrument  guidance as  part  of  the  FASB’s  ongoing  codification  improvement project  aimed at  clarifying  specific  areas  of 
accounting guidance to help avoid unintended application. We adopted ASU 2016-13, ASU 2018-19 (as it relates to financial 
instruments—credit  losses),  ASU 2019-05,  ASU 2019-11,  ASU 2020-02  and ASU 2020-03  in  the  first quarter  of  2020  and 
the adoption did not have a material impact on our consolidated financial statements and related disclosures. 

In  November 2018,  the  FASB  issued  ASU 2018(cid:4137)18,  “Collaborative  Arrangements  (Topic  808):  Clarifying  the 
Interaction Between Topic 808 and Topic 606.” This ASU provides guidance on how to assess whether certain transactions 
between collaborative arrangement participants should be accounted for within the revenue recognition standard and provides 
more  comparability  in  the  presentation  of  revenue  for  certain  transactions  between  collaborative  arrangement  participants. 
This ASU is effective for fiscal years beginning after December 15, 2019, and interim periods within those years, with early 
adoption permitted. We adopted ASU 2018(cid:4137)18 in the first quarter of 2020 and the adoption did not have a material impact on 
our consolidated financial statements and related disclosures. 

In  August 2018,  the  FASB  issued  ASU 2018(cid:4137)14,  “Compensation—Retirement  Benefits—Defined  Benefit  Plans—
General  (Subtopic 715-20):  Disclosure  Framework—Changes  to  the  Disclosure  Requirements  for  Defined  Benefit  Plans.” 
This ASU makes minor changes to the disclosure requirements for employers that sponsor defined benefit pension or other 
postretirement plans. This ASU is effective for fiscal years ending after December 15, 2020, with early adoption permitted. 
ASU 2018-14 only revises disclosure requirements. We adopted ASU 2018(cid:4137)14 in the fourth quarter of 2020 and the adoption 
did not have a material impact on our consolidated financial statements and related disclosures. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Recent Accounting Pronouncements Pending Adoption 

In  December 2019,  the  FASB  issued  ASU 2019(cid:4137)12,  “Income  Taxes  (Topic 740):  Simplifying  the  Accounting  for 
Income Taxes.” This ASU removes specific exceptions to the general principles in Topic 740 and improves and simplifies 
financial  statement  preparers’ application  of  income  tax-related guidance. This ASU  is  effective  for  fiscal  years  beginning 
after December 15, 2020, and interim periods within those years, with early adoption permitted. We are evaluating the effect 
that ASU 2019(cid:4137)12 will have on our consolidated financial statements and related disclosures, but do not expect it to have a 
material impact. 

In January 2020, the FASB issued ASU 2020(cid:4137)01, “Investments—Equity Securities (Topic 321), Investments—Equity 
Method and Joint  Ventures (Topic 323), and Derivatives and Hedging (Topic 815).” This ASU, among other things, clarifies 
that  a  company  should  consider  observable  transactions  that  require  a  company  to  either  apply  or  discontinue  the  equity 
method of accounting under Topic 323 and clarifies that, when determining the accounting for certain forward contracts and 
purchased options a company should not consider, whether upon settlement or exercise, if the underlying securities would be 
accounted  for  under  the  equity  method  or  fair  value  option.  This  ASU  is  effective  for  fiscal  years  beginning  after 
December 15, 2020, and interim periods within those years, with early adoption permitted. We are evaluating the effect that 
ASU 2020(cid:4137)01  will  have  on  our  consolidated  financial  statements  and  related  disclosures,  but  do  not  expect  it  to  have  a 
material impact. 

In March 2020, the FASB issued ASU 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of 
Reference  Rate  Reform  on  Financial  Reporting.”  This  ASU  provides  temporary  optional  guidance  to  ease  the  potential 
burden in accounting for reference rate reform. The new guidance provides optional expedients and exceptions for applying 
generally  accepted  accounting  principles  to  contract  modifications  and  hedging  relationships,  subject  to  meeting  certain 
criteria, that reference LIBOR or another reference rate expected to be discontinued. This ASU is effective for a limited time 
for  all  entities  through  December 31, 2022.  We  are  evaluating  the  effect  that  ASU 2020-04  will  have  on  our  consolidated 
financial statements and related disclosures. 

In October 2020, the FASB issued ASU 2020-08, “Codification Improvements to Subtopic 310-20, Receivables — 
Nonrefundable Fees and Other Costs.” This ASU states that an entity should reevaluate whether a callable debt security is 
within  the  scope  of  ASC 310-20-35-33  for  each reporting  period.  The  ASU  is  not  expected  to  have  a  significant effect  on 
current practice or create a large administrative cost for most entities. The amendments stated in this ASU are intended to 
make ASC 310-20 easier to understand and apply. This ASU is effective for fiscal years beginning after December 15, 2020, 
and interim periods within those years. Early application is not permitted. We are evaluating the effect that ASU 2020-08 will 
have on our consolidated financial statements and related disclosures, but do not expect it to have a material impact. 

In October 2020, the FASB issued ASU 2020-09, “Debt (Topic 470): Amendments to SEC Paragraphs Pursuant to 
SEC  Release  No. 33-10762.”  This  ASU  aligns  the  SEC  paragraphs  in  the  codification  with  the  new  SEC  rules  issued  in 
March 2020  relating  to  changes  to  the  disclosure  requirements  for  certain  debt  securities.  Certain  glossary  terms  were 
superseded, and amendments were made to debt and other topics as a result of this update. On March 2, 2020, the SEC issued 
Release No. 33-10762, which made significant changes to its disclosure requirements relating to certain debt securities. The 
new  rules  impact  disclosures  related  to  registered  securities  that  are  guaranteed  and  those  that  are  collateralized  by  the 
securities  of  an  affiliate.  The  final  rules  became  effective  on  January  4,  2021.  Voluntary  compliance  with  the  final 
amendments  in  advance  of  January 4,  2021  is  permitted.  We  are  evaluating  the  effect  that  ASU 2020-09  will  have  on  our 
consolidated financial statements and related disclosures, but do not expect it to have a material impact. 

In October 2020, the FASB issued ASU 2020-10, “Codification Improvements.” This ASU is intended to conform, 
clarify,  simplify,  and/or  provide  technical  corrections  to  a  wide  variety  of  codification  topics,  including  moving  certain 
presentation and disclosure guidance to the appropriate codification section. This ASU is effective for fiscal years beginning 
after December 15, 2020, and interim periods within those years. Early application of the amendments is permitted for and 
varies based on the entity. The amendments should be applied retrospectively and at the beginning of the period that includes 
the  adoption  date.  We  are  evaluating  the  effect  that  ASU 2020-10  will  have  on  our  consolidated  financial  statements  and 
related disclosures, but do not expect it to have a material impact. 

(cid:3)

83 

 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

4. 

Telford Acquisition 

On  October 1,  2019,  we  acquired  Telford  Homes  Plc  (Telford)  to  expand  our  real  estate  development  business 
outside  of  the  U.S.  (Telford  acquisition).  A  leading  developer  of  multifamily  residential  properties  in  the  London  area, 
Telford is reported in our Real Estate Investments segment. Telford shareholders received £3.50 per share in cash, valuing 
Telford at £267.1 million, or $328.5 million as of the acquisition date. The Telford Acquisition was funded with borrowings 
under our revolving credit facility. 

The following represents the summary of the excess purchase price over the fair value of net assets acquired (dollars 

in thousands): 

Purchase price 
Less: Final fair value of net assets acquired (see table below) 
Excess purchase price over fair value of net assets acquired 

$ 

$ 

328,502  
297,669  
30,833  

The excess purchase price over the fair value of net assets acquired has been recorded to goodwill. No significant 
changes were made during the year ended December 31, 2020 to the preliminary purchase accounting recorded during 2019. 
The  goodwill arising  from the  Telford  Acquisition  consists  largely  of the  synergies  and economies  of  scale expected  from 
combining the operations acquired from Telford with ours. The goodwill recorded in connection with the Telford Acquisition 
that is deductible for tax purposes was not significant. The following table summarizes the final fair values assigned to the 
identified assets acquired and liabilities assumed (dollars in thousands): 

$ 

$ 

7,896  
6,993  
31,850  
2,704  
2,637  
26,749  
6,488  
79,667  
8,015  
208,402  
2,857  
99,429  
483,687  

47,552  
1,580  
3,274  
941  
1,949  
1,813  
110,687  
5,547  
12,675  
186,018  
297,669  

Assets Acquired: 

Cash and cash equivalents 
Receivables 
Contract assets, current 
Prepaid expenses 
Property and equipment 
Other intangible assets 
Operating lease assets 
Investments in unconsolidated subsidiaries 
Non-current contract assets 
Real estate under development 
Deferred tax assets, net 
Other assets (current and non-current) 

Total assets acquired 

Liabilities Assumed: 

Accounts payable and accrued expenses 
Compensation and employee benefits payable 
Accrued bonus 
Operating lease liabilities 
Contract liabilities, current 
Income taxes payable 
Line of credit 
Non-current operating lease liabilities 
Other liabilities (current and non-current) 

Total liabilities assumed 

Fair Value of Net Assets Acquired 

(cid:3)

84 

 
 
 
 
  
 
 
   
 
 
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

In  connection  with  the  Telford  Acquisition,  below  is  a  summary  of  the  value  allocated  to  the  trademark  acquired 

(dollars in thousands): 

December 31, 2019 

Asset Class 
Trademark 

Amortization 
Period 
20 Years 

Amount 
Assigned at 
Acquisition 
Date 

26,749  

$ 

Accumulated 
Amortization 
and Foreign 
Currency Translation 
1,725  

$ 

Net Carrying 
Value 

$ 

28,474   

The  accompanying  consolidated  statement  of  operations  for  the  year  ended  December 31,  2019  includes  revenue, 
operating income and operational net income of $97.5 million, $1.0 million and $1.4 million, respectively, attributable to the 
Telford Acquisition. This does not include direct transaction and integration costs of $15.0 million and amortization expense 
of  $0.4 million  related  to  the  trademark acquired,  all  of  which  were  incurred  during  the  year  ended  December 31,  2019  in 
connection with the Telford Acquisition. 

Unaudited pro forma results, assuming the Telford Acquisition had occurred as of January 1, 2018 for purposes of 
the  pro  forma  disclosures  for  the  years  ended  December 31,  2019  and  2018  are  presented  below.  They  include  certain 
adjustments  for  increased  amortization  expense  related  to  the  trademark  acquired  (approximately  $1.0 million  and 
$1.5 million  in  2019  and  2018,  respectively)  as  well  as  increased  interest  expense  (approximately  $4.1  million  in  2018) 
associated with borrowings under our revolving credit facility used to fund the acquisition. 

Pro forma adjustments also include the removal of $15.0 million of direct costs incurred by us during the year ended 
December 31,  2019  as  well  as  the  tax  impact  of  all  pro  forma  adjustments  for  all  periods  presented.  These  unaudited  pro 
forma results have been prepared for comparative purposes only and do not purport to be indicative of what operating results 
would  have  been  had  the  Telford  Acquisition  occurred  on  January 1,  2018  and  may  not  be  indicative  of  future  operating 
results (dollars in thousands, except share data): 

Year Ended December 31, 
2018 
2019 
21,803,506  
24,158,427  
1,157,051  
1,294,480  
1,121,469  
1,321,097  

$ 

3.93  
335,795,654  

3.88  
340,522,871  

$ 

$ 

3.31  
339,321,056  

3.27  
343,122,741  

$ 

$ 

$ 

$ 

$ 

993,058  
21,268,114  
75,227  

(20,862,294) 
(75,227) 
(20,937,521) 
12,292  
1,411,170  

Revenue 
Operating income 
Net income attributable to CBRE Group, Inc. 
Basic income per share: 

Net income per share attributable to CBRE Group, Inc. 
Weighted average shares outstanding for basic income per share 

Diluted income per share: 

Net income per share attributable to CBRE Group, Inc. 
Weighted average shares outstanding for diluted income per share 

5. 

Warehouse Receivables & Warehouse Lines of Credit 

A rollforward of our warehouse receivables is as follows (dollars in thousands): 

Beginning balance at December 31, 2019 
Origination of mortgage loans 
Gains (premiums on loan sales) 
Proceeds from sale of mortgage loans: 

Sale of mortgage loans 
Cash collections of premiums on loan sales 
Proceeds from sale of mortgage loans 

Net increase in mortgage servicing rights included in warehouse receivables 
Ending balance at December 31, 2020 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

The  following  table  is  a  summary  of  our  warehouse  lines  of  credit  in  place  as  of  December 31,  2020  and  2019 

(dollars in thousands): 

Lender 
JP Morgan Chase Bank, N.A. (JP Morgan) (1) 

JP Morgan (2) 

Capital One, N.A. (Capital One) (3) 

Fannie Mae Multifamily As Soon As Pooled 
Plus Agreement and Multifamily As Soon 
As Pooled Sale Agreement (ASAP) 
Program (4) 

TD Bank, N.A. (TD Bank) (5) 

Bank of America, N.A. (BofA) (6) 
BofA (8) 
MUFG Union Bank, N.A. (Union Bank) (9) 

_______________ 

Current 
Maturity 
10/18/2021 

10/18/2021 

Cancelable 
anytime 

6/30/2021 

5/26/2021 

6/28/2021 

Pricing 
daily floating rate 
LIBOR plus 1.60% 
daily floating rate 
 LIBOR plus 2.75% 

daily one-month 
LIBOR plus 1.45%, 
 with a 
LIBOR floor of 0.25% 
2-Business Day Prior 
 LIBOR plus 1.15% 
(7) 

daily floating rate 
 LIBOR plus 1.50%, 
with a 
LIBOR floor of 0.25% 

December 31, 2020 

December 31, 2019 

Maximum 
Facility 
Size 

Carrying 
Value 

Maximum 
Facility 
Size 

Carrying 
Value 

$ 1,585,000  

$  561,726  

$  985,000  

$  267,075  

15,000  
—  

—  
—  

15,000  
200,000  

—  
39,538  

450,000  

132,692  

450,000  

360,784  

800,000  
350,000  
—  

401,849  
175,862  
—  

800,000  
350,000  
250,000  

92,266  
189,465  
17,457  

300,000  
$ 3,500,000  

111,835  
$ 1,383,964  

350,000  
$ 3,400,000  

10,590  
$  977,175  

(1) 

(2) 

(3) 

(4) 

(5) 

Effective October 19, 2020, this facility was amended and the maximum facility size was temporarily increased to $1,585.0 million, and reverted back to 
$985.0 million on January 18, 2021. The interest rate increased to daily floating rate LIBOR plus 1.60% and the revised maturity date is October 18, 2021. 
Effective  December 1,  2020,  the  maximum  facility  was  temporarily  increased  to  $2,085.0 million,  which  reverted  back  to  $1,585.0 million  on 
December 31, 2020. 

Effective October 19, 2020, the maturity date was extended to October 18, 2021. 

This facility expired on July 27, 2020 and was not renewed. 

Effective September 25, 2020, the spread was increased by 10 bps and the LIBOR floor was reduced to 0.25%. 

Effective July 1, 2020, this facility was amended and provides for a maximum aggregate principal amount of $400.0 million, in addition to an uncommitted 
$400.0 million temporary line of credit, with an unchanged interest rate and revised maturity date of June 30, 2021. Effective September 21, 2020, CBRE 
utilized the additional $400.0 million as a temporary increase, which expired on December 31, 2020. 

(6)  On June 10,  2020,  this  facility  was  amended  with  a  revised  maturity date  of  May 26,  2021.  The total  commitment  amount of  $350.0 million  includes  a 
separate  sublimit  borrowing  in  the  amount  of  $100.0 million,  which  can  be  utilized  for  specific  purposes  as  defined  within  the  agreement.  As  of 
December 31, 2020, the sublimit borrowing has not been utilized. 

(7) 

Effective July 24, 2020, the interest rate on this facility was as follows: (i) daily floating rate LIBOR plus 1.40%, with a LIBOR floor of 0.25%, on the 
general facility and (ii) daily floating rate LIBOR plus 1.75% on the separate sublimit borrowing. 

(8) 

This facility expired on May 27, 2020 and was not renewed. 

(9)  On June 28, 2019, we added a new warehouse facility for $200.0 million that contains an accordion feature which allowed for temporary increases not to 
exceed an additional $150.0 million. If utilized, the additional borrowings must be in predefined multiples and are not to occur more than three times within 
twelve  consecutive  months.  On  June 26,  2020,  the  maturity  was  extended  to  July 28,  2020  and  on  July 28,  2020  the  maturity  date  was  extended  to 
August 27, 2020. Effective August 4, 2020, this facility was amended with a revised interest rate of daily floating rate LIBOR plus 1.50%, with a floor of 
0.25%, and a maturity date of June 28, 2021. Additionally, this amendment decreased the accordion feature from $150.0 million to $100.0 million, with no 
changes to the predefined borrowing multiples. On September 22, 2020, the temporary increase of $100.0 million was utilized and expired on January 20, 
2021. 

During the year ended December 31, 2020, we had a maximum of $3.5 billion of warehouse lines of credit principal 

outstanding. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

6. 

Variable Interest Entities 

We hold variable interests in certain VIEs in our Real Estate Investments segment which are not consolidated as it 
was  determined  that  we  are  not  the  primary  beneficiary.  Our  involvement  with  these  entities  is  in  the  form  of  equity  co-
investments and fee arrangements. 

As of December 31, 2020 and 2019, our maximum exposure to loss related to the VIEs that are not consolidated was 

as follows (dollars in thousands): 

Investments in unconsolidated subsidiaries 
Other current assets 
Co-investment commitments 
Maximum exposure to loss 

7. 

Fair Value Measurements 

December 31, 

2020 

2019 

$ 

$ 

66,947  
4,219  
47,957  
119,123  

$ 

$ 

30,484  
4,307   
29,696   
64,487  

Topic 820 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an 
orderly transaction between market participants at the measurement date. Topic 820 also establishes a three-level fair value 
hierarchy  that  prioritizes  the  inputs  used  to  measure  fair  value.  This  hierarchy  requires  entities  to  maximize  the  use  of 
observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as 
follows: 

• 

• 

• 

Level 1 – Quoted prices in active markets for identical assets or liabilities. 

Level  2  –  Observable  inputs  other  than  quoted  prices  included  in  Level 1,  such  as  quoted  prices  for  similar 
assets and liabilities in active markets; quoted prices for identical or similar assets and liabilities in markets 
that are not active; or other inputs that are observable or can be corroborated by observable market data. 

Level 3 – Unobservable inputs that are supported by little or no market activity and that are significant to the 
fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies 
and similar techniques that use significant unobservable inputs. 

The  following  tables  present  the  fair  value  of  assets  measured  at  fair  value  on  a  recurring  basis  as  of 

December 31, 2020 and 2019 (dollars in thousands): 

Assets 
Available for sale securities: 

Debt securities: 

U.S. treasury securities 
Debt securities issued by U.S. federal agencies 
Corporate debt securities 
Asset-backed securities 
Collateralized mortgage obligations 

Total available for sale debt securities 

Equity securities 
Investments in unconsolidated subsidiaries 
Warehouse receivables 

Total assets at fair value 

(cid:3)

December 31, 2020 

Fair Value Measured and Recorded Using 
Level 3 
Level 2 
Level 1 

Total 

7,270  
—  
—  
—  
—  
7,270  
43,334  
—  
—  
50,604  

$ 

$ 

—  
10,216  
51,244  
3,801  
1,369  
66,630  
—  
—  
1,411,170  
1,477,800  

$ 

$ 

—  
—  
—  
—  
—  
—  
—  
50,000  
—  
50,000  

$ 

$ 

7,270  
10,216  
51,244  
3,801  
1,369  
73,900  
43,334  
50,000  
1,411,170  
1,578,404  

$ 

$ 

87 

 
 
 
  
 
 
   
       
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
       
       
       
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Assets 
Available for sale securities: 

Debt securities: 

U.S. treasury securities 
Debt securities issued by U.S. federal agencies 
Corporate debt securities 
Asset-backed securities 
Collateralized mortgage obligations 

Total available for sale debt securities 

Equity securities 
Warehouse receivables 

Total assets at fair value 

December 31, 2019 

Fair Value Measured and Recorded Using 
Level 2 
Level 1 

Level 3 

Total 

$ 

$ 

6,998   
—   
—   
—   
—   
6,998   
51,399   
—   
58,397   

$ 

$ 

—  
10,639  
29,098  
5,152  
2,222  
47,111  
—  
993,058  
1,040,169  

$ 

$ 

—  
—  
—  
—  
—  
—  
—  
—  
—  

$ 

$ 

6,998  
10,639  
29,098  
5,152  
2,222  
54,109  
51,399  
993,058  
1,098,566  

Fair  value  measurements  for  our  available  for  sale  debt  securities  are  obtained  from  independent  pricing  services 
which utilize observable market data that may include quoted market prices, dealer quotes, market spreads, cash flows, the 
U.S. treasury yield curve, trading levels, market consensus prepayment speeds, credit information and the instrument's terms 
and conditions. 

The  equity  securities  are  generally  valued  at  the  last  reported  sales  price  on  the  day  of  valuation  or,  if  no  sales 

occurred on the valuation date, at the mean of the bid and ask prices on such date. 

We  classify  one  investment  as  level  3  in  the  fair  value  hierarchy  which  represents  an  investment  in  a  non-public 
entity where we elected the fair value option. The carrying value is deemed to approximate the fair value of this investment 
due to the proximity of the investment date to the balance sheet date as well as investee-level performance updates. As of 
December 31,  2020  and  2019,  investments  in  unconsolidated  subsidiaries  at  fair  value  using  NAV  were  $66.3 million  and 
$124.3 million, respectively. These investments fall under practical expedient rules that do not require them to be included in 
the fair value hierarchy and as a result have been excluded from the tables above. 

The fair values of the warehouse receivables are primarily calculated based on already locked in purchase prices. At 
December 31,  2020  and  2019,  all  of  the  warehouse  receivables  included  in  the  accompanying  consolidated  balance  sheets 
were  either  under  commitment  to  be  purchased  by  Freddie  Mac  or  had  confirmed  forward  trade  commitments  for  the 
issuance and purchase of Fannie Mae or Ginnie Mae mortgage backed securities that will be secured by the underlying loans 
(See Notes 2 and 5). These assets are classified as Level 2 in the fair value hierarchy as a substantial majority of inputs are 
readily observable. 

The following non-recurring fair value measurements were recorded for the year ended December 31, 2020 (dollars 

in thousands): 

Fair Value Measured and Recorded Using 
Level 2 
Level 1 

Level 3 

—  
—  
—  
—  

$ 

$ 

12,870  
—  
—  
12,870  

$ 

$ 

—  
443,305  
12,562  
455,867  

Total 
Impairment 
Charges for 
the Year Ended 
December 31, 
2020 

$ 

$ 

29,168  
25,000  
34,508  
88,676  

Net Carrying 
Value as of 
December 31, 
2020 

$ 

$ 

12,870  
443,305  
12,562  
468,737  

$ 

$ 

88 

Property and equipment 
Goodwill 
Other intangible assets 

Total 

(cid:3)

 
 
 
 
   
       
       
       
 
 
 
   
 
 
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
       
       
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

During the year ended December 31, 2020, we recorded $50.2 million of non-cash asset impairment charges in our 
Global  Workplace  Solutions  segment;  a  non-cash  goodwill  impairment  charge  of  $25.0 million  and  certain  non-cash  asset 
impairment  charges  of  $13.5 million  in  our  Real  Estate  Investments  segment.  Primarily  as  a  result  of  the  recent  global 
economic  disruption  and  uncertainty  due  to  Covid-19,  we  deemed  there  to  be  triggering  events  during  2020  that  required 
testing  of  goodwill  and  certain  assets  for  impairment.  Based  on  these  events,  we  recorded  the  aforementioned  non-cash 
impairment  charges,  which  were  primarily  driven  by  lower  anticipated  cash  flows  in  certain  businesses  directly  resulting 
from a downturn in forecasts as well as increased forecast risk due to Covid-19 and changes in our business going forward. 

The following non-recurring fair value measurements were recorded for the year ended December 31, 2019 (dollars 

in thousands): 

Net Carrying 
Value as of 
December 31, 
2019 

Other intangible assets 

$ 

14,753  

$ 

Fair Value Measured and Recorded Using 
Level 1 

Level 2 

Level 3 

—  

$ 

—  

$ 

14,753  

Total 
Impairment 
Charges for 
the Year Ended 
December 31, 
2019 

$ 

89,787  

During the year ended December 31, 2019, we recorded an intangible asset impairment of $89.8 million in our Real 
Estate Investments segment. This non-cash write-off resulted from a review of the anticipated cash flows and the decrease in 
assets  under  management  in  our  public  securities  business  driven  in  part  by  continued  industry-wide  shift  in  investor 
preference for passive investment programs. 

All of the above-mentioned asset impairment charges were included within the line item “Asset impairments” in the 
accompanying consolidated statements of operations. The fair value measurements employed for our impairment evaluations 
were based on a discounted cash flow approach. Inputs used in these evaluations included risk-free rates of return, estimated 
risk premiums, terminal growth rates, working capital assumptions, income tax rates as well as other economic variables. 

During the year ended December 31, 2018, we recorded a gain of $100.4 million associated with remeasuring our 
50%  investment  in  a  previously  unconsolidated  subsidiary  in  New  England  to  fair  value  as  of  the  date  we  acquired  the 
remaining 50% controlling interest. Fair value of this investment in our unconsolidated subsidiary as of the acquisition date 
was  $110.1 million  based  upon  the  purchase  price  paid  for  the  remaining  50%  interest  acquired,  excluding  the  estimated 
control premium paid, which falls under Level 3 of the fair value hierarchy. Such gain was reflected in other income in our 
Advisory  Services  segment  in  the  accompanying  consolidated  statements  of  operations  for  the  year  ended  December 31, 
2018. 

FASB  ASC  Topic 825,  “Financial  Instruments,”  requires  disclosure  of  fair  value  information  about  financial 
instruments,  whether  or  not  recognized  in  the  accompanying  consolidated  balance  sheets.  Our  financial  instruments  are  as 
follows: 

• 

• 

Cash and Cash Equivalents and Restricted Cash – These balances include cash and cash equivalents as well 
as restricted cash with maturities of less than three months. The carrying amount approximates fair value due 
to the short-term maturities of these instruments. 

Receivables, less Allowance for Doubtful Accounts – Due to their short-term nature, fair value approximates 
carrying value. 

•  Warehouse  Receivables  –  These  balances  are  carried  at  fair  value.  The  primary  source  of  value  is  either  a 
contractual  purchase  commitment  from  Freddie Mac  or  a  confirmed  forward  trade  commitment  for  the 
issuance and purchase of a Fannie Mae or Ginnie Mae MBS (see Notes 2 and 5). 

• 

Investments  in  Unconsolidated  Subsidiaries  –  A  portion  of  these  investments  are  carried  at  fair  value.  At 
December 31, 2020, we did not classify any investments in unconsolidated subsidiaries as Level 1 in the fair 
value hierarchy. For investments in unconsolidated subsidiaries that are carried at fair value, we estimate the 
fair value of each investment using the NAV per share (or its equivalent). 

(cid:3)

89 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

• 

• 

• 

• 

• 

CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Available for Sale Debt Securities – These investments are carried at their fair value. 

Equity Securities – These investments are carried at their fair value. 

Investments Held in Trust - special purpose acquisition company – Funds received as part of the initial public 
offering of CBRE Acquisition Holdings have been deposited in an interest-bearing U.S. based trust account. 
The funds will be invested only in specified U.S. government treasury bills with a maturity of 180 days or less 
or  in money  market  funds.  The carrying amount  approximates  fair  value  due to  the  short-term maturities  of 
these instruments. (See Note 2). 

Short-Term Borrowings – The majority of this balance represents outstanding amounts under our warehouse 
lines of credit of our wholly-owned subsidiary, CBRE Capital Markets and our revolving credit facility. Due 
to the short-term nature and variable interest rates of these instruments, fair value approximates carrying value 
(see Notes 5 and 11). 

Senior Term Loans – Based upon information from third-party banks (which falls within Level 2 of the fair 
value  hierarchy),  the  estimated  fair  value  of  our  senior  term  loans  was  approximately  $772.2  million  and 
$745.5 million at December 31, 2020 and 2019, respectively. Their actual carrying value, net of unamortized 
debt  issuance  costs,  totaled  $785.7 million  and  $744.6 million  at  December 31,  2020  and  2019,  respectively 
(see Note 11). 

Senior Notes – Based on dealers’ quotes (which falls within Level 2 of the fair value hierarchy), the estimated 
fair value of our 4.875% senior notes was $702.5 million and $670.7 million at December 31, 2020 and 2019, 
respectively. The actual carrying value of our 4.875% senior notes, net of unamortized debt issuance costs and 
unamortized  discount,  totaled  $594.5  million  and  $593.6 million  at  December 31,  2020  and  2019, 
respectively. On December 28, 2020, we redeemed the $425.0 million aggregate outstanding principal amount 
of  our  5.25% senior  notes  in  full  (See  Note 11).  At  December 31,  2019,  the  estimated  fair  value  and  actual 
carrying value (net of unamortized debt issuance costs as well as unamortized premium) of our 5.25% senior 
notes was $478.3 million and $423.0 million, respectively. 

Notes Payable on Real Estate – As of December 31, 2020 and 2019, the carrying value of our notes payable 
on  real  estate,  net  of  unamortized  debt  issuance  costs,  was  $79.6  million  and  $13.1  million,  respectively. 
These notes payable were not recourse to CBRE Group, Inc., except for being recourse to the single-purpose 
entities that held the real estate assets and were the primary obligors on the notes payable. These borrowings 
have  either  fixed  interest  rates  or  floating  interest  rates  at  spreads  added  to  a  market  index.  Although  it  is 
possible  that  certain  portions  of  our  notes  payable  on  real  estate  may  have  fair  values  that  differ  from  their 
carrying values, based on the terms of such loans as compared to current market conditions, or other factors 
specific  to  the  borrower  entity,  we  do  not  believe  that  the  fair  value  of  our  notes  payable  is  significantly 
different than their carrying value. 

8. 

Property and Equipment 

Property and equipment consists of the following (dollars in thousands): 

Computer hardware and software 
Leasehold improvements 
Furniture and equipment 
Construction in progress 

Total cost 

Less: Accumulated depreciation and amortization 

Property and equipment, net 

Useful Lives 
2-10 years 
1-15 years 
1-10 years 
N/A 

$ 

$ 

(cid:3)

90 

December 31, 

2020 

974,490  
554,252  
243,880  
117,274  
1,889,896  
1,074,887  
815,009  

$ 

$ 

2019 

931,891  
510,917  
334,625  
129,671  
1,907,104  
1,070,898  
836,206  

 
 
 
 
 
 
 
 
  
 
 
 
 
   
        
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Depreciation and amortization expense associated with property and equipment was $268.3 million, $207.8 million 
and  $192.8 million  for  the  years  ended  December 31,  2020,  2019  and  2018,  respectively.  During  the  year  ended 
December 31, 2020, we recorded $29.2 million in asset impairment charges related to property and equipment (see Note 7). 

Construction  in  progress  includes  capitalizable  costs  incurred  during  the  development  stage  of  computer  software 

and leasehold improvements that have not yet been placed in service. 

9. 

Goodwill and Other Intangible Assets 

On August 17, 2018, we announced a new organizational structure that became effective on January 1, 2019. Under 
the  new  structure,  we  organize  our  operations  around,  and  publicly  report  our  financial  results  on,  three  global  business 
segments:  (1) Advisory  Services;  (2) Global  Workplace  Solutions  and  (3) Real  Estate  Investments  (see  Note  19).  In 
connection  with  this  change,  we  reassessed  our  reporting  units  as  of  January 1,  2019.  As  a  result,  we  have  reassigned  the 
goodwill balance to reflect our new segment structure using a relative fair value allocation approach. Under this approach, the 
fair  value  of  each  impacted  reporting  unit  was  determined  using  a  combination  of  the  income  approach  and  the  market 
approach  and  was  compared  to  the  goodwill  of  the  impacted  regional  segments  immediately  prior  to  the  reorganization  to 
arrive at the reassigned goodwill balance. 

We are required to test goodwill for impairment at least annually, or more often if circumstances or events indicate 
there may be a change in the impairment status, in accordance with Topic 350. We considered the change to our reportable 
segments  and  the  resulting  change  in  our  identified  reporting  units  to  be  a  triggering  event  that  required  testing  of  our 
goodwill  for  impairment  as  of  January 1,  2019.  We  elected  to  perform  a  quantitative  test  using  a  discounted  cash  flow 
approach to estimate the fair value of our reporting units. Management’s judgment is required in developing the assumptions 
for  the  discounted  cash  flow  model.  These  assumptions  include  revenue  growth  rates,  profit  margin  percentages,  discount 
rates,  etc.  When  we  performed  our  goodwill  impairment  review  as  of  January 1,  2019,  we  determined  that  no  impairment 
existed as the estimated fair value of each of our reporting units was in excess of their carrying value. 

During the first quarter of 2020, as a result of the Covid-19 pandemic, we assessed at a reporting unit level whether 
any triggering events had occurred during the period that would require us to perform a quantitative impairment analysis of 
goodwill.  As  a  result  of  this  evaluation,  we  determined  that  there  was  a  triggering  event  in  our  global  investment 
management reporting unit (which falls within our Real Estate Investments segment) that required a quantitative test to be 
performed. In connection with this quantitative evaluation, we determined that this reporting unit’s goodwill was impaired 
and recorded a $25.0 million non-cash impairment charge during the first quarter. 

Our annual assessment of goodwill and other intangible assets deemed to have indefinite lives has historically been 
completed as of the beginning of the fourth quarter of each year. We performed the 2020, 2019 and 2018 annual assessments 
as  of  October 1.  During  2020,  as  part  of  our  annual  assessment,  we  identified  a  change  in  our  reporting  units  due  to  an 
internal  reorganization  in  our  GWS  segment.  When  we  performed  our  required  annual  goodwill  impairment  review  as  of 
October 1, 2020, 2019 and 2018, we determined that no impairment existed as the estimated fair value of our reporting units 
was in excess of their carrying value. 

(cid:3)

91 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

The following table summarizes the changes in the carrying amount of goodwill for the years ended December 31, 

2020 and 2019 (dollars in thousands): 

Balance as of December 31, 2018 

Goodwill 
Accumulated impairment losses 

Purchase accounting entries related to acquisitions 
Foreign exchange movement 
Balance as of December 31, 2019 

Goodwill 
Accumulated impairment losses 

Purchase accounting entries related to acquisitions 
Impairment 
Foreign exchange movement 
Balance as of December 31, 2020 

Goodwill 
Accumulated impairment losses 

Advisory 
Services 

Global 
Workplace 
Solutions 

Real Estate 
Investments 

$ 

$ 

3,269,954   
(761,448)  
2,508,506   
29,544   
2,720   

3,302,218   
(761,448)  
2,540,770   
16,463   
—   
30,107   

3,348,788   
(761,448)  
2,587,340   

$ 

$ 

875,570  
(175,473) 
700,097  
7,657  
16,279  

899,506  
(175,473) 
724,033  
9,702  
—  
28,589  

937,797  
(175,473) 
762,324  

$ 

$ 

575,291  
(131,585) 
443,706  
42,176  
2,808  

620,275  
(131,585) 
488,690  
(7,984) 
(25,000) 
16,239  

628,530  
(156,585) 
471,945  

$ 

Total 

4,720,815  
(1,068,506) 
3,652,309  
79,377  
21,807  

4,821,999  
(1,068,506) 
3,753,493  
18,181  
(25,000) 
74,935  

4,915,115  
(1,093,506) 
3,821,609  

During 2020, we completed six in-fill acquisitions: leading local facilities management firms in Spain and Italy, a 
U.S.  firm  that  helps  companies  reduce  telecommunications  costs,  a  technology  focused  project  management  firm  based  in 
Florida, a firm specializing in performing real estate valuations in South Korea, and a facilities management and technical 
maintenance firm in Australia. 

During 2019, in addition to the Telford Acquisition (see Note 4), we completed eight in-fill acquisitions: a leading 
advanced analytics software company based in the U.K., a commercial and residential real estate appraisal firm in Florida, 
our former affiliate in Omaha, a project management firm in Australia, a valuation and consulting business in Switzerland, a 
leading project management firm in Israel, a full-service real estate firm in San Antonio with a focus on retail, office, medical 
office and land, and a debt-focused real estate investment management business in the U.K. 

On June 12, 2018, we acquired FacilitySource through a stock purchase and merger agreement with its stockholders, 
including  FacilitySource  Holdings,  LLC,  WP  X  Finance,  LP  and  Warburg  Pincus  X  Partners,  LP  (FacilitySource 
Acquisition). FacilitySource, which is reported in our Global Workplace Solutions segment, was acquired to help us build a 
tech-enabled  supply  chain  capability  for  the  occupier  outsourcing  industry,  which  would  drive  meaningfully  differentiated 
outcomes for leading occupiers of real estate. The final net purchase price was approximately $266.5 million paid in cash, 
with  $263.0 million  paid  in  2018  and  $3.5 million  paid  in  2019.  We  financed  the  transaction  with  cash  on  hand  and 
borrowings under our revolving credit facility. The purchase accounting related to the FacilitySource Acquisition has been 
finalized  (with  no  changes  made  in  2019  to  the  preliminary  purchase  accounting  recorded  in  2018).  The  excess  purchase 
price  over  the  estimated  fair  value  of  net  assets  acquired  has  been  recorded  to  goodwill.  The  goodwill  arising  from  the 
FacilitySource Acquisition consisted largely of the synergies and economies of scale expected from combining the operations 
acquired  from  FacilitySource  with  ours.  The  goodwill  recorded  in  connection  with  the  FacilitySource  Acquisition  that  is 
deductible for tax purposes was not significant. 

During  2018,  we  completed  six  in-fill  acquisitions,  the  largest  of  which  was  the  purchase  of  the  remaining  50% 
equity interest in our longstanding New England joint venture. We also acquired a retail leasing and property management 
firm in Australia, two firms in Israel (our former affiliate and a majority interest in a local facilities management provider), a 
commercial  real  estate  services  provider  in  San  Antonio,  and  a  provider  of  real  estate  and  facilities  consulting  services  to 
healthcare companies across the U.S. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Other  intangible  assets  totaled  $1,367.9 million,  net  of  accumulated  amortization  of  $1,556.5 million  as  of 
December 31, 2020, and $1,379.5 million, net of accumulated amortization of $1,358.5 million, as of December 31, 2019 and 
are comprised of the following (dollars in thousands): 

Unamortizable intangible assets: 
Management contracts 
Trademarks 
Trade name 

Amortizable intangible assets: 
Customer relationships 
Mortgage servicing rights 
Trademarks/Trade names 
Management contracts 
Covenant not to compete 
Other 

Total intangible assets 

December 31, 

2020 

2019 

Gross 
Carrying 
Amount 

Accumulated 
Amortization 

Gross 
Carrying 
Amount 

Accumulated 
Amortization 

$ 

$ 

67,422  
56,800  
—  
124,222  

880,104  
927,525  
354,060  
152,312  
73,750  
412,477  
2,800,228  
2,924,450  

$ 

$ 

(603,866) 
(370,634) 
(111,595) 
(145,612) 
(73,750) 
(251,080) 
(1,556,537) 
(1,556,537) 

$ 

$ 

62,338  
56,800  
6,000  
125,138  

857,772  
803,419  
345,834  
142,767  
73,750  
389,394  
2,612,936  
2,738,074  

$ 

$ 

(519,162) 
(319,927) 
(92,730) 
(138,891) 
(73,750) 
(214,068) 
(1,358,528) 
(1,358,528) 

Unamortizable  intangible  assets  include  management  contracts  identified  as  a  result  of  the  REIM  Acquisitions 
relating to relationships with open-end funds, a trademark separately identified as a result of the 2001 Acquisition and a trade 
name separately identified in connection with the REIM Acquisitions. 

Customer  relationships  relate  to  existing  relationships  acquired  through  acquisitions  mainly  in  our  Global 

Workplace Solutions segment that are being amortized over useful lives of up to 20 years. 

Mortgage  servicing  rights  represent  the  carrying  value  of  servicing  assets  in  the  U.S.  in  our  Advisory  Services 
segment. The mortgage servicing rights are being amortized over the estimated period that net servicing income is expected 
to  be  received,  which  is  typically  up  to  10  years.  See  Mortgage  Servicing  Rights  discussion  within  Note  2  for  additional 
information. 

In  connection  with  the  Telford  Acquisition,  a  trademark  of  approximately  $26.7 million  was  separately  identified 
and is being amortized over 20 years (see Note 4). Trademarks of approximately $280 million were separately identified in 
connection with the GWS Acquisition and are being amortized over 20 years. 

Management  contracts  consist  primarily  of  asset  management  contracts  relating  to  relationships  with  closed-end 
funds and separate accounts in the U.S., Europe and Asia that were separately identified as a result of the REIM Acquisitions. 
These management contracts are being amortized over useful lives of up to 13 years. 

Other  amortizable  intangible  assets  mainly  represent  transition  costs,  which  primarily  get  amortized  to  cost  of 

revenue over the life of the associated contract. 

During the year ended December 31, 2020, we recorded non-cash impairment charges of $28.5 million in our Global 
Workplace Solutions segment related to amortizable trade name and customer relationships. In addition, we recorded non-
cash impairment charges of $6.0 million in our Real Estate Investments segment (see Note 7). 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

During the year ended December 31, 2019, we recorded an intangible asset impairment of $89.8 million in our Real 
Estate  Investments  segment.  This  non-cash  write-off  related  to  intangibles  acquired  in  the  REIM  Acquisitions,  including 
unamortizable management contracts relating to relationships with open-end funds and the Clarion Partners trade name in the 
U.S., as well as amortizable management contracts relating to relationships with closed-end funds and separate accounts in 
the U.S. 

Amortization  expense  related  to  intangible  assets  was  $227.1 million,  $225.7 million  and  $258.7 million  for  the 
years  ended  December 31,  2020,  2019  and  2018,  respectively.  The  estimated  annual  amortization  expense  for  each  of  the 
years  ending  December  31,  2021  through  December  31,  2025  and  thereafter  approximates  $202.4 million,  $180.1 million, 
$156.2 million, $134.2 million and $115.6 million, respectively. 

10. 

Investments in Unconsolidated Subsidiaries 

Investments in unconsolidated subsidiaries are accounted for under the equity method of accounting. Our investment 

ownership percentages in equity method investments vary, generally ranging up to 50.0%. 

Combined  condensed  financial  information  for  the  entities  accounted  for  using  the  equity  method  is  as  follows 

(dollars in thousands): 

Combined Condensed Balance Sheets Information: 
Current assets 
Non-current assets 
Total assets 
Current liabilities 
Non-current liabilities 
Total liabilities 
Non-controlling interests 

December 31, 

2020 

$ 

$ 
$ 

$ 
$ 

6,508,718  
24,343,229  
30,851,947  
3,164,135  
6,696,352  
9,860,487  
460,904  

$ 

$ 
$ 

$ 
$ 

2019 

5,407,082  
20,414,598  
25,821,680  
2,241,930  
5,857,413  
8,099,343  
461,018  

Combined Condensed Statements of Operations Information: 
Revenue 
Operating income 
Net income 

Year Ended December 31, 
2019 

2020 

2018 

$ 

$ 

2,036,818  
587,689  
483,224  

$ 

1,545,424  
549,111  
419,966  

1,524,685  
906,889    
679,712    

Our  Real  Estate  Investments  segment  invests  our  own  capital  in  certain  real  estate  investments  with  clients.  We 
provided investment management, property management, brokerage and other professional services in connection with these 
real  estate  investments  and  earned  revenues  from  these  unconsolidated  subsidiaries  of  $145.9 million,  $97.0 million  and 
$134.3 million during the years ended December 31, 2020, 2019 and 2018, respectively. 

During  the  fourth quarter  2020,  the  company  made  a  $50.0 million  non-controlling  investment  in  Industrious 

National Management Company LLC (“Industrious”). See Subsequent Event (Note 22). 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

11. 

Long-Term Debt and Short-Term Borrowings 

Total long-term debt and short-term borrowings consist of the following (dollars in thousands): 

Long-Term Debt 
Senior term loans, with interest ranging from 0.75% to 1.15%, due quarterly through 2024 
4.875% senior notes due in 2026, net of unamortized discount 
5.25% senior notes, redeemed in December 2020 
Other 

Total long-term debt 

Less: current maturities of long-term debt 
Less: unamortized debt issuance costs 

Total long-term debt, net of current maturities 

Short-Term Borrowings 
Warehouse lines of credit, with interest ranging from 1.65% to 2.89%, due in 2021 
Other 

Total short-term borrowings 

December 31, 

2020 

2019 

788,759  
597,470  
—  
1,514  
1,387,743  
1,514  
6,027  
1,380,202  

1,383,964  
5,330  
1,389,294  

$ 

$ 

$ 

$ 

748,531  
597,052  
425,952  
1,861  
1,773,396  
1,814  
10,337  
1,761,245  

977,175  
4,534  
981,709  

$ 

$ 

$ 

$ 

Future annual aggregate maturities of total consolidated gross debt (excluding unamortized discount, premium and 
debt  issuance  costs)  at  December 31,  2020  are  as  follows  (dollars  in  thousands):  2021—$1,390,808;  2022—$0;  2023—
$488,759; 2024—$300,000; 2025—$0 and $600,000 thereafter. 

Long-Term Debt 

We maintain  credit  facilities  with  third-party  lenders,  which  we use  for a  variety  of  purposes.  On  March 4,  2019, 
CBRE Services, Inc. (CBRE Services) entered into an incremental assumption agreement with respect to its credit agreement, 
dated October 31, 2017 (such agreement, as amended by a December 20, 2018 incremental loan assumption agreement and 
such  March 4,  2019  incremental  assumption  agreement,  collectively,  the  2019  Credit  Agreement),  which  (i) extended  the 
maturity  of  the  U.S.  dollar  tranche A  term  loans  under  such  credit  agreement,  (ii) extended  the  termination  date  of  the 
revolving credit commitments available under such credit agreement and (iii) made certain changes to the interest rates and 
fees applicable to such tranche A term loans and revolving credit commitments under such credit agreement. The proceeds 
from  the  new  tranche A  term  loan  facility  under  the  2019  Credit  Agreement  were  used  to  repay  the  $300.0 million  of 
tranche A term loans outstanding under the credit agreement in effect prior to the entry into the 2019 incremental assumption 
agreement. 

The 2019 Credit Agreement is a senior unsecured credit facility that is jointly and severally guaranteed by us and 
certain  of  our  subsidiaries.  As  of  December 31,  2020,  the  2019  Credit  Agreement  provided  for  the  following:  (1) a 
$2.8 billion incremental revolving credit facility, which includes the capacity to obtain letters of credit and swingline loans 
and terminates on March 4, 2024; (2) a $300.0 million incremental tranche A term loan facility maturing on March 4, 2024, 
requiring  quarterly  principal  payments  unless  our  leverage  ratio  (as  defined  in  the  2019  Credit  Agreement)  is  less  than  or 
equal  to  2.50  to  1.00  on  the  last  day  of  the  fiscal  quarter  immediately  preceding  any  such  payment  date  and  (3) a 
€400.0 million term loan facility due and payable in full at maturity on December 20, 2023. 

As of December 31, 2020, borrowings under the tranche A term loan facility under the 2019 Credit Agreement bear 
interest, based at our option, on either (1) the applicable fixed rate plus 0.875% to 1.25% or (2) the daily rate plus 0.0% to 
0.25%,  in  each  case  as  determined  by  reference  to  our  Credit  Rating  (as  defined  in  the  2019  Credit  Agreement)  and 
borrowings under the euro term loan facility under the 2019 Credit Agreement bear interest at a minimum rate of 0.75% plus 
EURIBOR. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
We had $297.9 million of tranche A term loan borrowings outstanding under the 2019 Credit Agreement (at an interest rate 
of 1.15%), net of unamortized debt issuance costs, included in the accompanying consolidated balance sheet at December 31, 
2020. In addition, as of December 31, 2020, we had $487.7 million of euro term loan borrowings outstanding under the 2019 
Credit  Agreement  (at  an  interest  rate  of  0.75%),  net  of  unamortized  debt  issuance  costs,  included  in  the  accompanying 
consolidated balance sheet. 

In  March 2011,  we  entered  into  five  interest  rate  swap  agreements,  all  with  effective  dates  in  October 2011,  and 
immediately  designated  them  as  cash  flow  hedges  in  accordance  with  FASB  ASC  Topic 815,  “Derivatives  and  Hedging.” 
The purpose of these interest rate swap agreements was to attempt to hedge potential changes to our cash flows due to the 
variable interest nature of our senior term loan facilities. The total notional amount of these interest rate swap agreements was 
$400.0 million, $200.0 million of which expired in October 2017 and $200 million of which expired in September 2019. The 
ineffective portion of the change in fair value of the derivatives was recognized directly in earnings. There was no significant 
hedge ineffectiveness for the years ended December 31, 2019 and 2018. The effective portion of changes in the fair value of 
derivatives  designated  and  qualifying  as  cash  flow  hedges  was  recorded  in  accumulated  other  comprehensive  loss  on  the 
consolidated  balance  sheets  and  was  subsequently  reclassified  into  earnings  in  the  period  that  the  hedged  forecasted 
transaction affected earnings. We reclassified $1.2 million and $2.7 million for the years ended December 31, 2019 and 2018, 
respectively,  from  accumulated  other  comprehensive  loss  to  interest  expense.  In  addition,  we  recorded  a  net  loss  of 
$0.1 million  and  a  net  gain  of  $1.0 million  for  the  years  ended  December 31,  2019  and  2018,  respectively,  to  other 
comprehensive loss in relation to such interest rate swap agreements. 

On  August 13,  2015,  CBRE  Services  issued  $600.0 million in  aggregate  principal amount  of  4.875%  senior  notes 
due  March 1,  2026  at  a  price  equal  to  99.24%  of  their  face  value.  The  4.875%  senior  notes  are  unsecured  obligations  of 
CBRE  Services,  senior  to  all  of  its  current  and  future  subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its 
current and future secured indebtedness. The 4.875% senior notes are jointly and severally guaranteed on a senior basis by us 
and  each  domestic  subsidiary  of  CBRE  Services  that  guarantees  our  2019  Credit  Agreement. Interest  accrues  at  a  rate  of 
4.875% per year and is payable semi-annually in arrears on March 1 and September 1, with the first interest payment made 
on March 1, 2016. The 4.875% senior notes are redeemable at our option, in whole or in part, prior to December 1, 2025 at a 
redemption price equal to the greater of (1) 100% of the principal amount of the 4.875% senior notes to be redeemed and (2) 
the sum of the present values of the remaining scheduled payments of principal and interest thereon to December 1, 2025 (not 
including any portions of payments of interest accrued as of the date of redemption) discounted to the date of redemption on 
a semi-annual basis at the Adjusted Treasury Rate (as defined in the indenture governing these notes). In addition, at any time 
on or after December 1, 2025, the 4.875% senior notes may be redeemed by us, in whole or in part, at a redemption price 
equal to 100% of the principal amount, plus accrued and unpaid interest, if any, to (but excluding) the date of redemption. If a 
change of control triggering event (as defined in the indenture governing these notes) occurs, we are obligated to make an 
offer  to  purchase  the  then  outstanding  4.875%  senior  notes  at  a  redemption  price  of  101%  of  the  principal  amount,  plus 
accrued  and  unpaid  interest,  if  any,  to  the  date  of  purchase.  The  amount  of  the  4.875%  senior  notes,  net  of  unamortized 
discount and unamortized debt issuance costs, included in the accompanying consolidated balance sheets was $594.5 million 
and $593.6 million at December 31, 2020 and 2019, respectively. 

On September 26, 2014, CBRE Services issued $300.0 million in aggregate principal amount of 5.25% senior notes 
due  March 15,  2025.  On  December 12,  2014,  CBRE  Services  issued  an  additional  $125.0 million  in  aggregate  principal 
amount of 5.25% senior notes due March 15, 2025 at a price equal to 101.5% of their face value, plus interest deemed to have 
accrued from September 26, 2014. The 5.25% senior notes were unsecured obligations of CBRE Services, senior to all of its 
current  and  future  subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its  current  and  future  secured 
indebtedness.  The  5.25%  senior  notes  were  jointly  and  severally  guaranteed  on  a  senior  basis  by  us  and  each  domestic 
subsidiary of CBRE Services that guaranteed our 2019 Credit Agreement. Interest accrued at a rate of 5.25% per year and 
was  payable  semi-annually  in  arrears  on  March  15  and  September  15.   We  redeemed  these  notes  in  full  on 
December 28, 2020  and  incurred  charges  of  $75.6 million,  including  a  premium  of  $73.6 million  and  the  write-off  of 
$2.0 million of unamortized premium and debt issuance costs. We funded this redemption using cash on hand. The amount of 
the  5.25%  senior  notes,  net  of  unamortized  premium  and  unamortized  debt  issuance  costs,  included  in  the  accompanying 
consolidated balance sheet was $423.0 million at December 31, 2019. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

On March 14, 2013, CBRE Services issued $800.0 million in aggregate principal amount of 5.00% senior notes due 
March 15, 2023. The 5.00% senior notes were unsecured obligations of CBRE Services, senior to all of its current and future 
subordinated  indebtedness,  but  effectively  subordinated  to  all  of  its  current  and  future  secured  indebtedness.  The  5.00% 
senior notes were jointly and severally guaranteed on a senior basis by us and each domestic subsidiary of CBRE Services 
that guaranteed our 2017 Credit Agreement. Interest accrued at a rate of 5.00% per year and was payable semi-annually in 
arrears  on  March 15  and  September 15.  The  5.00%  senior  notes  were  redeemable  at  our  option,  in  whole  or  in  part,  on 
March 15, 2018 at a redemption price of 102.5% of the principal amount on that date. We redeemed these notes in full on 
March 15,  2018  and  incurred  charges  of  $28.0  million,  including  a  premium  of  $20.0 million  and  the  write-off  of 
$8.0 million of unamortized deferred financing costs. We funded this redemption with $550.0 million of borrowings from our 
tranche  A  term  loan  facility  and  $270.0 million  of  borrowings  from  our  revolving  credit  facility  under  our  2017  Credit 
Agreement. 

The indenture governing our 4.875% senior notes contains restrictive covenants that, among other things, limit our 
ability  to  create  or  permit  liens  on  assets  securing  indebtedness,  enter  into  sale/leaseback  transactions  and  enter  into 
consolidations or mergers. In addition, our 2019 Credit Agreement also requires us to maintain a minimum coverage ratio of 
consolidated EBITDA (as defined in the 2019 Credit Agreement) to consolidated interest expense of 2.00x and a maximum 
leverage ratio of total debt less available cash to consolidated EBITDA (as defined in the 2019 Credit Agreement) of 4.25x 
(and in the case of the first four full fiscal quarters following consummation of a qualified acquisition (as defined in the 2019 
Credit Agreement), 4.75x) as of the end of each fiscal quarter. On this basis, our coverage ratio of consolidated EBITDA to 
consolidated  interest  expense  was 26.22x  for  the  year  ended  December 31,  2020,  and  our  leverage  ratio  of  total  debt  less 
available cash to consolidated EBITDA was (0.17x) as of December 31, 2020. 

Short-Term Borrowings 

We had short-term borrowings of $1.4 billion and $981.7 million as of December 31, 2020 and 2019, respectively, 
with  related  weighted  average  interest  rates  of  1.7%  and  3.1%,  respectively,  which  are  included  in  the  accompanying 
consolidated balance sheets. 

Revolving Credit Facility 

The  revolving  credit  facility  under  the  2019  Credit  Agreement  allows  for  borrowings  outside  of  the  U.S.,  with  a 
$200.0 million sub-facility available to CBRE Services, one of our Canadian subsidiaries, one of our Australian subsidiaries 
and one of our New Zealand subsidiaries and a $300.0 million sub-facility available to CBRE Services and one of our U.K. 
subsidiaries. Borrowings under the revolving credit facility bear interest at varying rates, based at our option, on either (1) the 
applicable  fixed  rate  plus  0.680%  to  1.075%  or  (2) the  daily  rate  plus  0.0%  to  0.075%,  in  each  case  as  determined  by 
reference to our Credit Rating (as defined in the 2019 Credit Agreement). The 2019 Credit Agreement requires us to pay a 
fee  based  on  the  total  amount  of  the  revolving  credit  facility  commitment  (whether  used  or  unused).  As  of  December 31, 
2020, no amount was outstanding under the revolving credit facility other than letters of credit totaling $2.0 million. These 
letters  of  credit,  which  reduce  the  amount  we may  borrow  under the  revolving  credit  facility, were  primarily  issued  in the 
ordinary course of business. 

Warehouse Lines of Credit 

CBRE Capital Markets has warehouse lines of credit with third-party lenders for the purpose of funding mortgage 
loans that will be resold, and a funding arrangement with Fannie Mae for the purpose of selling a percentage of certain closed 
multifamily loans to Fannie Mae. These warehouse lines are recourse only to CBRE Capital Markets and are secured by our 
related warehouse receivables. See Note 5 for additional information. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

12. 

Leases 

Supplemental balance sheet information related to our leases is as follows (dollars in thousands): 

Total leased assets 

Category 
Assets 
Operating 
Finance 

Liabilities 
Current: 

Operating 
Finance 
Non-current: 
Operating 
Finance 

Total lease liabilities 

Classification 

Operating lease assets 
Other assets, net 

Operating lease liabilities 
Other current liabilities 

Non-current operating lease liabilities 
Other liabilities 

Components of lease cost are as follows (dollars in thousands): 

Component 
Operating lease cost 
Finance lease cost: 

Variable lease cost 
Sublease income 

Total lease cost 

Amortization of right-of-use assets 
Interest on lease liabilities 

Classification 
Operating, administrative and other 

(1) 
Interest expense 
(2) 
Revenue 

December 31, 

2020 

2019 

1,020,352   
117,805   
1,138,157   

208,526   
39,298   
1,116,795   
78,881   
1,443,500   

$ 

$ 

$ 

$ 

997,966  
94,141  
1,092,107  

168,663  
34,966  

1,057,758  
60,001  
1,321,388  

Year Ended December 31, 
2019 
2020 

204,415   
38,568   
1,847  
74,332  
(2,643) 
316,519  

$ 

$ 

189,106   
31,081   
1,317  
74,476  
(3,734) 
292,246  

$ 

$ 

$ 

$ 

$ 

$ 

_______________ 
(1)  Amortization costs of $32.7 million and $25.5 million from vehicle finance leases utilized in client outsourcing arrangements are included in the “Cost of 
revenue” line item in the accompanying consolidated statements of operations for the years ended December 31, 2020 and 2019, respectively. Amortization 
costs  of  $5.9  million  and  $5.6  million  from  all  other  finance  leases  are  included  in  the  “Depreciation  and amortization”  line item  in  the  accompanying 
consolidated statements of operations for the years ended December 31, 2020 and 2019, respectively. 

(2)  Variable lease costs of $17.1 million and $17.5 million from leases in client outsourcing arrangements are included in the “Cost of revenue” line item in the 
accompanying consolidated statements of operations for the years ended December 31, 2020 and 2019, respectively. Variable lease costs of $55.6 million 
and $57.0 million from all other leases are included in the “Operating, administrative, and other” line item in the accompanying consolidated statements of 
operations for the years ended December 31, 2020 and 2019, respectively. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 
Weighted average remaining lease term and discount rate for our operating and finance leases are as follows: 

December 31, 

2020 

8 years 
71 years 

2019 

9 years 
3 years 

Weighted-average remaining lease term: 

Operating leases 
Finance leases (1) 

Weighted-average discount rate: 

Operating leases 
Finance leases (1) 
_______________ 
(1)Finance leases as of December 31, 2020 included a 99 year lease on a real estate under development. If excluded, the weighted-average remaining lease term 

3.4% 
2.3% 

3.1% 
5.0% 

and weighted-average discount rate would be 3 years and 2.1%, respectively. 

Maturities of lease liabilities by fiscal year as of December 31, 2020 are as follows (dollars in thousands): 

2021 
2022 
2023 
2024 
2025 
Thereafter 

Less: Interest 

Total remaining lease payments at December 31, 2020 

Present value of lease liabilities at December 31, 2020 

Operating 
Leases 

214,887   
214,895   
196,987   
177,466   
161,362   
551,661   
1,517,258   
191,937   
1,325,321   

$ 

$ 

$ 

$ 

Finance 
Leases 

64,363  
50,225  
36,852  
19,150  
4,552  
364,101  
539,243  
421,065  
118,178  

Supplemental cash flow information and non-cash activity related to our operating and finance leases are as follows 

(dollars in thousands): 

Cash paid for amounts included in the measurement of lease liabilities: 

Operating cash flows from operating leases 
Operating cash flows from finance leases 
Financing cash flows from finance leases (1) 

Right-of-use assets obtained in exchange for new operating lease liabilities 
Right-of-use assets obtained in exchange for new finance lease liabilities 
Other non-cash (decrease) increase in operating lease right-of-use assets (2) 
Other non-cash decreases in finance lease right-of-use assets (2) 
_______________ 

Year Ended December 31, 
2019 
2020 

$ 

$ 

170,317   
2,077   
40,304   
177,384   
61,218   
(17,621)  
(1,233)  

167,652  
1,559  
31,006  
168,972  
63,041  
47,851  
(1,826) 

(1) 

Financing  cash  flows  from  finance  leases  were  included  in  “Accounts  payable  and  accrued  expenses  and  other  liabilities  (including  contract  and  lease 
liabilities)” within operating cash flows for 2019 due to immateriality. Given the increase in the outflow, it is included in “Other financing activities, net” 
within financing cash flows for 2020 in the accompanying consolidated statements of cash flows. 

(2) 

The non-cash activity in the right-of-use assets resulted from lease modifications and remeasurements. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

13. 

Commitments and Contingencies 

We are a party to a number of pending or threatened lawsuits arising out of, or incident to, our ordinary course of 
business. We believe that any losses in excess of the amounts accrued therefore as liabilities on our consolidated financial 
statements are unlikely to be significant, but litigation is inherently uncertain and there is the potential for a material adverse 
effect  on  our  consolidated  financial  statements  if  one  or  more  matters  are  resolved  in  a  particular  period  in  an  amount 
materially in excess of what we anticipated. 

In January 2008, CBRE MCI, a wholly-owned subsidiary of CBRE Capital Markets, entered into an agreement with 
Fannie Mae under Fannie Mae’s DUS Program to provide financing for multifamily housing with five or more units. Under 
the DUS Program, CBRE MCI originates, underwrites, closes and services loans without prior approval by Fannie Mae, and 
typically,  is  subject  to  sharing  up  to  one-third  of  any  losses  on  loans  originated  under  the  DUS  Program.  CBRE  MCI  has 
funded loans subject to such loss sharing arrangements with unpaid principal balances of $32.7 billion at December 31, 2020. 
CBRE MCI,  under  its  agreement  with  Fannie  Mae,  must  post  cash  reserves  or  other  acceptable  collateral  under  formulas 
established  by  Fannie  Mae  to  provide  for  sufficient  capital  in  the  event  losses  occur. As  of  December 31,  2020  and  2019, 
CBRE MCI  had  a  $95.0 million  and  a  $72.0 million,  respectively,  letter  of  credit  under  this  reserve  arrangement,  and  had 
recorded  a  liability  of  approximately  $57.1 million  and  $37.0 million,  respectively,  for  its  loan  loss  guarantee  obligation 
under such arrangement. Fannie Mae’s recourse under the DUS Program is limited to the assets of CBRE MCI, which assets 
totaled  approximately  $1.1 billion  (including  $694.4 million  of  warehouse  receivables,  a  substantial  majority  of  which  are 
pledged against warehouse lines of credit and are therefore not available to Fannie Mae) at December 31, 2020. 

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in the U.S. 
in  response  to  the  Covid-19  pandemic.  The  CARES Act,  among  other  things,  permits  borrowers  with  government-backed 
mortgages from Government Sponsored Enterprises who are experiencing a financial hardship to obtain forbearance of their 
loans.  For  Fannie  Mae  loans  that  we  service,  CBRE  MCI  is  obligated  to  advance  (for  a  forbearance  period  up  to 
90 consecutive days and potentially longer) scheduled principal and interest payments to Fannie Mae, regardless of whether 
the  borrowers  actually  make  the  payments.  These  advances  are  reimbursable  by  Fannie  Mae  after  120 days.  As  of 
December 31,  2020,  total  advances  for  principal  and  interest  were  $7.0 million,  of  which  $5.3 million  have  already  been 
reimbursed. 

CBRE Capital Markets participates in Freddie Mac’s Multifamily Small Balance Loan (SBL) Program. Under the 
SBL program,  CBRE  Capital  Markets  has  certain  repurchase  and  loss  reimbursement  obligations.  We  could  potentially  be 
obligated to repurchase any SBL loan originated by CBRE Capital Markets that remains in default for 120 days following the 
forbearance  period,  if  the  default  occurred  during  the  first  12 months  after  origination  and  such  loan  had  not  been  earlier 
securitized.  In  addition,  CBRE  Capital  Markets  may  be  responsible  for  a  loss  not  to  exceed  10%  of  the  original  principal 
amount  of  any SBL  loan that is  not  securitized and  goes into  default  after  the  12-month  repurchase  period.  CBRE  Capital 
Markets must post a cash reserve or other acceptable collateral to provide for sufficient capital in the event the obligations are 
triggered. As of both December 31, 2020 and 2019, CBRE Capital Markets had posted a $5.0 million letter of credit under 
this reserve arrangement. 

We had outstanding letters of credit totaling $154.5 million as of December 31, 2020, excluding letters of credit for 
which  we  have  outstanding  liabilities  already  accrued  on  our  consolidated  balance  sheet  related  to  our  subsidiaries’ 
outstanding reserves for claims under certain insurance programs as well as letters of credit related to operating leases. The 
CBRE  Capital  Markets  letters  of  credit  totaling  $100.0 million  as  of  December 31,  2020  referred  to  in  the  preceding 
paragraphs represented the majority of the $154.5 million outstanding letters of credit as of such date. The remaining letters 
of  credit  are  primarily  executed  by  us  in  the  ordinary  course  of  business  and  expire  at  the  end  of  each  of  the  respective 
agreements. 

We  had  guarantees  totaling  $42.1 million  as  of  December 31,  2020,  excluding  guarantees  related  to  pension 
liabilities, consolidated indebtedness and other obligations for which we have outstanding liabilities already accrued on our 
consolidated  balance  sheet,  and  excluding  guarantees  related  to  operating  leases.  The  $42.1 million  primarily  represents 
guarantees  executed  by  us  in  the  ordinary  course  of  business,  including  various  guarantees  of  management  and  vendor 
contracts in our operations overseas, which expire at the end of each of the respective agreements. 

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100 

 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

In  addition,  as  of  December 31,  2020,  we  had  issued  numerous  non-recourse  carveout,  completion  and  budget 
guarantees relating to development projects for the benefit of third parties. These guarantees are commonplace in our industry 
and  are  made  by  us  in  the  ordinary  course  of  our  Real  Estate  Investments  business.  Non-recourse  carveout  guarantees 
generally require that our project-entity borrower not commit specified improper acts, with us potentially liable for all or a 
portion  of  such  entity’s  indebtedness  or  other  damages  suffered  by  the  lender  if  those  acts  occur.  Completion  and  budget 
guarantees generally require us to complete construction of the relevant project within a specified timeframe and/or within a 
specified budget, with us potentially being liable for costs to complete in excess of such timeframe or budget. While there can 
be no assurance, we do not expect to incur any material losses under these guarantees. 

An important part of the strategy for our Real Estate Investments business involves investing our capital in certain 
real estate investments with our clients. These co-investments generally total up to 2.0% of the equity in a particular fund. As 
of December 31, 2020, we had aggregate commitments of $76.5 million to fund these future co-investments. Additionally, an 
important  part  of  our  Real  Estate  Investments  business  strategy  is  to  invest  in  unconsolidated  real  estate  subsidiaries  as  a 
principal (in most cases co-investing with our clients). As of December 31, 2020, we had committed to fund $34.8 million of 
additional capital to these unconsolidated subsidiaries. 

14. 

Employee Benefit Plans 

Stock Incentive Plans 

2012 Equity Incentive Plan and 2017 Equity Incentive Plan 

Our 2012 Equity Incentive Plan (the 2012 Plan) and 2017 Equity Incentive Plan (the 2017 Plan) were adopted by 
our board of directors and approved by our stockholders on May 8, 2012 and May 19, 2017, respectively. Both the 2012 Plan 
and  2017 Plan  authorized  the  grant  of  stock-based  awards  to  our  employees,  directors  and  independent  contractors.  Our 
2012 Plan was terminated in May 2017 in connection with the adoption of our 2017 Plan. Our 2017 Plan was terminated in 
May 2019 in connection with the adoption of our 2019 Equity Incentive Plan (the 2019 Plan), which is described below. At 
termination  of  the  2012 Plan,  no  unissued  shares  from  the  2012 Plan  were  allocated  to  the  2017 Plan  for  potential  future 
issuance.  At  termination  of  the  2017 Plan,  no  unissued  shares  from  the  2017 Plan  were  allocated  to  the  2019 Plan  for 
potential  future  issuance.  Since  our  2012 Plan  and  2017 Plan  have  been  terminated,  no  new  awards  may  be  granted  under 
them. As of December 31, 2020, assuming the maximum number of shares under our performance-based awards will later be 
issued, 310,023 outstanding restricted stock unit (RSU) awards to acquire shares of our Class A common stock granted under 
the 2012 Plan remain outstanding according to their terms, and we will continue to issue shares to the extent required under 
the terms of such outstanding awards. Shares underlying awards that expire, terminate or lapse under the 2012 Plan will not 
become  available  for  grant  under  the  2017 Plan  or  the  2019 Plan.  As  of  December 31,  2020,  4,677,453  outstanding  RSU 
awards to acquire shares of our Class A common stock granted under the 2017 Plan remain outstanding according to their 
terms, and we will continue to issue shares to the extent required under the terms of such outstanding awards (noting that any 
shares  granted  above  target  will  get  deducted  from  the  2019 Plan  reserve  as  noted  below).  Shares  underlying  awards 
outstanding under the 2017 Plan at termination that are subsequently canceled, forfeited or terminated without issuance to the 
holder thereof will be available for grant under the 2019 Plan. 

2019 Equity Incentive Plan 

Our  2019 Plan  was  adopted  by  our  board  of  directors  on  March 1, 2019  and  approved  by  our  stockholders  on 
May 17, 2019.  The  2019 Plan  authorizes  the  grant  of  stock-based  awards  to  employees,  directors  and  independent 
contractors.  Unless  terminated  earlier,  the  2019 Plan  will  terminate  on  March 1, 2029.  A  total  of  9,900,000  shares  of  our 
Class A  common  stock  are  reserved  for  issuance  under  the  2019 Plan,  less  189,499  shares  granted  under  the  2017 Plan 
between  March 1, 2019,  the  date  our  board  of  directors  approved  the  plan,  and  May 17, 2019,  the  date  our  stockholders 
approved  the  2019 Plan.  Additionally,  as  mentioned  above,  shares  underlying  awards  outstanding  under  the  2017 Plan  at 
termination that are subsequently canceled, forfeited or terminated without issuance to the holder thereof will be available for 
reissuance under the 2019 Plan. As of December 31, 2020, 575,506 shares were cancelled and 215,900 shares were withheld 
for payment of taxes under the 2017 Plan and added to the authorized pool for the 2019 Plan, bringing the total authorized 
amount under the 2019 Plan to 10,501,907 shares of our Class A common stock. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Shares underlying expired, canceled, forfeited or terminated awards under the 2019 Plan (other than awards granted 
in  substitution  of  an  award  previously  granted),  plus  those  utilized  to  pay  tax  withholding  obligations  with  respect  to  an 
award (other than an option or stock appreciation right) will be available for reissuance. Awards granted under the 2019 Plan 
are subject to a minimum vesting condition of one year. As of December 31, 2020, assuming the maximum number of shares 
under our performance-based awards will later be issued (which includes shares that could be issued over target related to 
performance  awards  issued  and  outstanding  under  the  2017 Plan),  6,265,195  shares  remained  available  for  future  grants 
under this plan. 

The  number  of  shares  issued  or  reserved  pursuant  to  the  2012 Plan,  2017 Plan  and  2019 Plan  are  subject  to 
adjustment on account of a stock split of our outstanding shares, stock dividend, dividend payable in a form other than shares 
in an amount that has a material effect on the price of the shares, consolidation, combination or reclassification of the shares, 
recapitalization, spin-off, or other similar occurrences. 

Non-Vested Stock Awards 

We  have  issued  non-vested  stock  awards,  including  RSUs  and  restricted  shares,  in  our  Class A  common  stock  to 
certain of our employees, independent contractors and members of our board of directors. The following is a summary of the 
awards granted during the years ended December 31, 2020, 2019 and 2018. 

•  During  the  year  ended  December 31,  2020,  we  granted  RSUs  that  are  performance  vesting  in  nature,  with 
910,346  reflecting  the  maximum  number  of  RSUs  that  may  be  issued  if  all  of  the  performance  targets  are 
satisfied at their highest levels, and 1,150,761 RSUs that are time vesting in nature. 

•  During  the  year  ended  December 31,  2019,  we  granted  RSUs  that  are  performance  vesting  in  nature,  with 
888,726  reflecting  the  maximum  number  of  RSUs  that  may  be  issued  if  all  of  the  performance  targets  are 
satisfied at their highest levels, and 1,493,788 RSUs that are time vesting in nature. 

•  During  the  year  ended  December 31,  2018,  we  granted  RSUs  that  are  performance  vesting  in  nature,  with 
1,014,269 reflecting the maximum number of RSUs that may be issued if all of the performance targets are 
satisfied at their highest levels, and 1,332,085 RSUs that are time vesting in nature. 

Our  annual  performance-vesting  awards  generally  vest  in  full  three  years  from  the  grant  date,  based  on  our 
achievement against various adjusted income per share performance targets. Our time-vesting awards generally vest 25% per 
year over four years from the grant date. 

We  made  a  special  grant  of  RSUs  under  our  2017 Plan  (Special  RSU  grant)  to  certain  of  our  employees,  with 
3,288,618 reflecting the maximum number of RSUs that may be issued if all of the performance targets are satisfied at their 
highest levels, and 939,605 RSUs that are time vesting in nature. During 2019 and 2018, we made grants under this Special 
RSU grant program to certain of our employees, with 195,907 reflecting the maximum number of RSUs that may be issued if 
all of the performance targets are satisfied at their highest levels, and 55,973 RSUs that are time vesting in nature. No such 
grants were made during 2020. As a condition to this Special RSU grant, each participant has agreed to execute a Restrictive 
Covenants Agreement. Each Special RSU grant consisted of: 

(i) 

(ii) 

Time Vesting RSUs with respect to 33.3% of the total number of target RSUs subject to the grant. 

Total  Shareholder  Return  (TSR)  Performance  RSUs  with  respect  to  33.3%  of the  total  number  of  target 
RSUs subject to the grant. The actual number of TSR Performance RSUs that will vest is determined by 
measuring our cumulative TSR against the cumulative TSR of each of the other companies comprising the 
S&P 500 on the Grant Date (the Comparison Group) over a six year measurement period commencing on 
the Grant Date and ending on December 1, 2023. For purposes of measuring TSR, the initial value of our 
common stock was the average closing price of such common stock for the 60 trading days immediately 
preceding  the  Grant  Date  and  the  final  value  of  our  common  stock  will  be  the  average  closing  price  of 
such common stock for the 60 trading days immediately preceding December 1, 2023. 

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

(iii) 

EPS Performance RSUs with respect to 33.3% of the total number of target RSUs subject to the grant. The 
actual  number  of  EPS  Performance  RSUs  that  will  vest  is  determined  by  measuring  our  cumulative 
adjusted income per share growth against the cumulative EPS growth, as reported under GAAP (GAAP 
EPS),  of  each  of  the  other  members  of  the  Comparison  Group  over  a  six  year  measurement  period 
commencing on January 1, 2018 and ending on December 31, 2023. 

The Time Vesting and TSR Performance RSUs subject to the Special RSU grants vest on December 1, 2023, while 

the EPS Performance RSUs subject to the Special RSU grants vest on December 31, 2023. 

We estimated the fair value of the TSR Performance RSUs referred to above on the date of the grant using a Monte 

Carlo simulation with the following assumptions: 

Volatility of common stock 
Expected dividend yield 
Risk-free interest rate 

Year Ended December 31, 
2019 

2018 

25.96  % 
0.00  % 
2.12  % 

25.02  % 
0.00  % 
2.73  % 

A summary of the status of our non-vested stock awards is presented in the table below: 

Balance at December 31, 2017 

Granted 
Performance award achievement adjustments 
Vested 
Forfeited 

Balance at December 31, 2018 

Granted 
Performance award achievement adjustments 
Vested 
Forfeited 

Balance at December 31, 2019 

Granted 
Performance award achievement adjustments 
Vested 
Forfeited 

Balance at December 31, 2020 

Shares/Units 

7,677,102  
2,023,266  
282,953  
(2,177,800) 
(623,161) 
7,182,360  
2,000,977  
166,007  
(1,323,351) 
(316,294) 
7,709,699  
1,605,934  
560,563  
(2,780,377) 
(412,407) 
6,683,412  

Weighted Average 
Market Value 
Per Share 

$ 

37.76   
45.70   
38.09   
34.78   
40.85  
41.04  
50.07  
37.36   
37.43   
42.09   
43.89   
56.45   
39.89   
39.81   
48.27   
47.99   

Total  compensation  expense  related  to  non-vested  stock  awards  was  $60.4  million,  $127.7  million  and 
$128.2 million  for  the  years  ended  December 31,  2020,  2019  and  2018,  respectively.  At  December 31,  2020,  total 
unrecognized  estimated compensation  cost  related to  non-vested stock awards  was  approximately  $121.1 million,  which  is 
expected to be recognized over a weighted average period of approximately 2.6 years. 

Bonuses 

We  have  bonus  programs  covering  select  employees,  including  senior  management.  Awards  are  based  on  the 
position  and  performance  of  the  employee  and  the  achievement  of  pre-established  financial,  operating  and  strategic 
objectives. The amounts charged to expense for bonuses were $557.6 million, $554.6 million and $595.2 million for the years 
ended December 31, 2020, 2019 and 2018, respectively. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

401(k) Plan 

Our CBRE 401(k) Plan (401(k) Plan) is a defined contribution savings plan that allows participant deferrals under 
Section  401(k)  of  the  Internal  Revenue  Code  (IRC).  Most  of  our  U.S.  employees,  other  than  qualified  real  estate  agents 
having the status of independent contractors under section 3508 of the IRC of 1986, as amended, and non-plan electing union 
employees, are eligible to participate in the plan. The 401(k) Plan provides for participant contributions as well as a company 
match. A participant is allowed to contribute to the 401(k) Plan from 1% to 75% of his or her compensation, subject to limits 
imposed  by  applicable  law.  Effective  January 1,  2007,  all  participants  hired  post  January 1,  2007  vest  in  company  match 
contributions  20%  per  year  for  each  plan  year  they  are  employed. All  participants  hired  before  January 1,  2007  are 
immediately vested in company match contributions. For 2020, 2019, 2018, we contributed a 67% match on the first 6% of 
annual compensation for participants with an annual base salary of less than $100,000 and we contributed a 50% match on 
the  first  6%  of  annual  compensation  for  participants  with  an  annual  base  salary  of  $100,000  or  more  (up  to  $150,000  of 
compensation). In connection with the 401(k) Plan, we charged to expense $83.5 million, $59.9 million and $46.3 million for 
the years ended December 31, 2020, 2019 and 2018, respectively. 

Participants are entitled to invest up to 25% of their 401(k) account balance in shares of our common stock. As of 
December 31, 2020, approximately 1.2 million shares of our common stock were held as investments by participants in our 
401(k) Plan. 

Pension Plans 

We  have two  major  non-U.S.  contributory  defined  benefit  pension  plans,  both  based  in the  U.K.  Our  subsidiaries 
maintain  these  plans  to  provide  retirement  benefits  to  existing  and  former  employees  participating  in  these  plans.  With 
respect to these plans, our historical policy has been to contribute annually to the plans, an amount to fund pension liabilities 
as actuarially determined and as required by applicable laws and regulations. Our contributions to these plans are invested by 
the  plan  trustee  and,  if  these  investments  do  not  perform  well  in  the  future,  we  may  be  required  to  provide  additional 
contributions to cover any pension underfunding. Effective July 1, 2007, we reached agreements with the active members of 
these  plans  to  freeze  future  pension  plan  benefits.  In  return,  the  active  members  became  eligible  to  enroll  in  a  defined 
contribution  plan.  For  these  plans,  as  of  December 31,  2020  and  2019,  the  fair  values  of  pension  plan  assets  were 
$378.9 million  and  $331.4 million,  and  the  fair  values  of  projected  benefit  obligations  were  $470.1 million  and 
$439.4 million, respectively. As a result, these plans were underfunded by approximately $91.2 million and $108.0 million at 
December 31, 2020 and 2019. 

As of December 31, 2020, inclusive of individually immaterial plans not shown in the above table, for plans where 
total  projected  benefit  obligations  exceed  plan  assets,  projected  benefit  obligations  and  the  fair  value  of  plan  assets  are 
$558.4 million and $403.5 million, respectively. 

As of December 31, 2019, inclusive of individually immaterial plans not shown in the above table, for plans where 
total  projected  benefit  obligations  exceed  plan  assets,  projected  benefit  obligations  and  the  fair  value  of  plan  assets  are 
$509.4 million and $351.8 million, respectively. 

For  plans  where  the  accumulated  benefit  obligation  exceeds  plan  assets,  such  obligations  are  the  same  as  the 

projected benefit obligations. 

Items  not  yet  recognized  as  a  component  of  net  periodic  pension  cost  (benefit)  for  the  major  plans  were 
$165.9 million  and  $191.6 million  at  December 31,  2020  and  2019,  respectively,  and  were  included  in  accumulated  other 
comprehensive loss in the accompanying consolidated balance sheets. During 2020 there were losses on plan obligations of 
$27.7 million. These are primarily as a result of changes in assumptions resulting in a loss of $37.1 million, partially offset by 
$9.5 million  in  net  gains  due  to  plan  experience.  Net  periodic  pension  (benefit)  cost  was  not  material  for  the  years ended 
December 31, 2020, 2019 and 2018. 

(cid:3)

104 

 
 
 
  
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

The following table provides amounts recognized related to our defined benefit pension plans within the following 

captions on our consolidated balance sheets (dollars in thousands): 

Other assets, net 
Other current liabilities 
Other liabilities 

$ 

December 31, 

2020 

$ 

58,410   
19,432   
135,440   

2019 

25,469  
12,144  
145,432  

The following table presents estimated future benefit payments over the next ten years, as of December 31, 2020. 
We will fund these obligations from the assets held by these plans. If the assets these plans hold are not sufficient to fund 
these payments, the company will fund the remaining obligations (dollars in thousands): 

Estimated future benefit payments for 
   defined benefit plans 

15. 

Income Taxes 

2021 

2022 

2023 

2024 

2025 

2026 - 2030 

$ 

38,941   

$ 

35,804  

$ 

37,877   

$ 

39,655  

$ 

40,888  

$ 

216,678   

The components of income before provision for income taxes consisted of the following (dollars in thousands): 

Domestic 
Foreign 

$ 

$ 

Year Ended December 31, 
2019 

2020 

470,181  
499,788  
969,969  

$ 

$ 

839,899  
521,446  
1,361,345  

2018 

807,590  
571,416  
1,379,006  

$ 

$ 

Our tax provision (benefit) consisted of the following (dollars in thousands): 

Federal: 

Current 
Deferred 

State: 

Current 
Deferred 

Foreign: 
Current 
Deferred 

Year Ended December 31, 
2019 

2020 

2018 

$ 

$ 

18,951  
61,034  
79,985  

33,291  
3,872  
37,163  
88,994  
7,959  
96,953  
214,101  

$ 

$ 

$ 

(51,980) 
(74,432) 
(126,412) 

52,403  
(5,760) 
46,643  
163,833  
(14,169) 
149,664  
69,895  

$ 

166,024  
(7,667) 
158,357  

43,320  
(3,692) 
39,628  
149,194  
(34,121) 
115,073  
313,058  

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

The following is a reconciliation stated as a percentage of pre-tax income of the U.S. statutory federal income tax 

rate to our effective tax rate: 

Year Ended December 31, 
2019 

2020 

Federal statutory tax rate 
Foreign rate differential 
State taxes, net of federal benefit 
Non-deductible expenses 
Reserves for uncertain tax positions 
Credits and exemptions 
Outside basis differences recognized as a result of a legal entity restructuring 
Tax Reform 
Change in valuation allowance 
Acquisition-related costs 
Other 

Effective tax rate 

21  % 
—  
3  
1  
—  
(2) 
—  
—  
—  
—  
(1) 
22  % 

21  % 
4  
3  
1  
1  
(4) 
(20) 
—  
—  
—  
(1) 
5  % 

2018 

21  % 
—  
3  
2  
—  
(2) 
—  
1  
(1) 
(2) 
1  
23  % 

On  March 18, 2020,  the  Families  First  Coronavirus  Response  Act  (FFCR Act),  and  on  March 27, 2020,  the 
CARES Act were each enacted in response to the Covid-19 pandemic. The FFCR Act and the CARES Act contain numerous 
tax provisions, such as net operating loss carry-back periods,  alternative minimum tax credit refunds, deferral of employer 
payroll taxes deferring payroll tax payments, establishing a credit for the retention of certain employees, relaxing limitations 
on the deductibility of interest, and updating the definition of qualified improvement property. This legislation currently has 
no material impact to income tax expense on the company’s financial statements. 

In the fourth quarter of 2019, we recognized a net tax benefit of approximately $277.2 million attributable to outside 
basis  differences  recognized  as  a  result  of  a  legal  entity  restructuring.  The  recognition  of  the  outside  tax  basis  differences 
generated a capital loss that offset capital gains generated during 2019. A portion of the capital loss was carried back to tax 
years 2016, 2017 and 2018 to offset capital gains in those years. The remaining capital loss was carried forward to tax years 
2020 and forward to be utilized to offset capital gains in these years. Based on our strong history of capital gains in the prior 
three  years  and  the  nature  of  our  business  we  expect  to  generate  sufficient  capital  gains  in  the  remaining  four  year  carry 
forward period and therefore concluded that it is more likely than not that we will realize the full tax benefit from the capital 
loss carried forward. Accordingly, we have not provided any valuation allowance against the deferred tax asset for the capital 
loss carried forward. 

On  December 22,  2017,  the  Tax  Act  was  signed  into  law  making  significant  changes  to  the  IRC,  including  a 
decrease to the U.S. corporate tax rate from 35% to 21% and a one-time transition tax (i.e. toll charge, or the Transition Tax) 
on the mandatory deemed repatriation of cumulative foreign earnings as of December 31, 2017. We recorded a provisional 
amount for our one-time Transition Tax liability of $158.0 million for the year ended December 31, 2017, which represented 
our  estimate  of  the  U.S.  federal  and  state  tax  impact  of  the  Transition  Tax,  partially  offset  by  a  net  income  tax  benefit  of 
$14.6 million related to the re-measurement of U.S. federal deferred tax assets and liabilities. Our provision for income taxes 
for 2018 included a net expense true-up of $13.3 million associated with the Tax Act. As required, we paid the full state tax 
liability for the Transition Tax in 2018. We are paying the federal tax liability for the Transition Tax in annual interest-free 
installments over a period of eight years through 2025 as allowed by the Tax Act. As of December 31, 2020, the company 
had $54.8 million remaining Transition Tax liability (including a 2019 true-up of the Transition Tax liability) payable in tax 
years 2023 and 2024. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Asset (Liability) 
Tax losses and tax credits 
Operating lease liabilities 
Bonus and deferred compensation 
Bad debt and other reserves 
Pension obligation 
Investments 
Tax effect on revenue items related to Topic 606 adoption 
Property and equipment 
Unconsolidated affiliates and partnerships 
Capitalized costs and intangibles 
Operating lease assets 
All other 

Net deferred tax assets before valuation allowance 

Valuation allowance 

Net deferred tax (liabilities) assets 

December 31, 

2020 

2019 

$ 

$ 

334,303  
358,066  
295,690  
73,061  
18,026  
17,506  
(16,784) 
(88,595) 
(59,544) 
(313,099) 
(366,671) 
6,181  
258,140  
(291,096) 
(32,956) 

$ 

$ 

330,839  
320,261  
280,747  
66,504  
24,022  
5,236  
(25,620) 
(54,370) 
(63,594) 
(277,246) 
(314,433) 
(1,153) 
291,193  
(251,922) 
39,271  

In the first quarter of 2019 we adopted new lease accounting guidance (see Note 2). As a result of such adoption, as 
of  December 31,  2019  we  recorded  deferred  tax  assets  of  $320.3 million  and  deferred  tax  liabilities  of  $314.4 million  for 
book tax basis differences in the operating lease liabilities and operating lease assets, respectively. As of December 31, 2020, 
we  had  a  U.S.  federal  capital  loss  carryforward,  net  of  related  reserves  for  uncertain  tax  positions,  of  approximately 
$135.2 million,  translating  to  a  net  deferred  tax  asset  before  valuation  allowance  of  $28.4 million,  which  will  expire  after 
2024.  As  of  December 31,  2020,  we  had  U.S.  federal  NOLs,  net  of  related  reserves  for  uncertain  tax  positions,  of 
approximately  $8.8 million,  translating  to  a  net  deferred  tax  asset  before  valuation  allowance  of  $1.8 million,  which  will 
begin  to  expire  in  2037.  As  of  December 31,  2020,  there  were  also  deferred  tax  assets  before  valuation  allowances  of 
approximately  $300.2 million  related  to  foreign  NOLs.  The  foreign  NOLs  begin  to  expire  in  2020,  but  the  majority  carry 
forward indefinitely. The utilization of NOLs may be subject to certain limitations under U.S. federal, state and foreign laws. 
We have recorded a full valuation allowance for deferred tax assets where we believe that it is more likely than not that the 
NOLs will not be fully utilized. 

We  determined  that  as  of  December 31,  2020,  $291.1 million  of  deferred  tax  assets  do  not  satisfy  the  realization 
criteria set forth in Topic 740. Accordingly, a valuation allowance has been recorded for this amount. If released, the entire 
amount  would  result  in  a  benefit  to  continuing  operations.  During  the  year  ended  December 31,  2020,  our  valuation 
allowance increased by approximately $39.2 million. The change in the valuation allowance was driven by an increase in the 
valuation allowance associated with NOLs generated by our operations in Luxembourg. We believe it is more likely than not 
that future operations will generate sufficient taxable income to realize the benefit of the deferred tax assets recorded net of 
these valuation allowances. 

Our foreign subsidiaries have accumulated $3.0 billion of undistributed earnings for which we have not recorded a 
deferred tax liability. No additional income taxes have been provided for any remaining undistributed foreign earnings not 
subject  to  the  Transition  Tax,  in  connection  with  the  enactment  of  the  Tax  Act,  or  any  additional  outside  basis  difference 
inherent  in  these  entities,  as  these  amounts  continue  to  be  indefinitely  reinvested  in  foreign  operations.  While  federal  and 
state  current  income  tax  expense  have  been  recognized  as  a  result  of  the  Tax  Act,  we  have  not  provided  any  additional 
deferred taxes with respect to items such as foreign withholding taxes, state income tax or foreign exchange gain or loss that 
would  be  due  when  cash  is  actually  repatriated  to  the  U.S.  because  those  foreign  earnings  are  considered  permanently 
reinvested in the business or may be remitted substantially free of any additional local taxes. The determination of the amount 
of the unrecognized deferred tax liability related to the undistributed earnings if eventually remitted is not practicable. 

The  total  amount  of  gross  unrecognized  tax  benefits  was  approximately  $168.5 million  and  $141.2 million  as  of 
December 31, 2020 and 2019, respectively. The total amount of unrecognized tax benefits that would affect our effective tax 
rate,  if  recognized,  is  $54.9 million  ($52.3 million,  net  of  federal  benefit  received  from  state  positions)  and  $44.5 million 
($42.7 million, net of federal benefit received from state positions) as of December 31, 2020 and 2019, respectively. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

A  reconciliation  of  the  beginning  and  ending  amount  of  unrecognized  tax  benefits  is  as  follows  (dollars  in 

thousands): 

Beginning balance, unrecognized tax benefits 
Gross increases - tax positions in prior period 
Gross decreases - tax positions in prior period 
Gross increases - current-period tax positions 
Decreases relating to settlements 
Reductions as a result of lapse of statute of limitations 
Foreign exchange movement 
Ending balance, unrecognized tax benefits 

$ 

$ 

Year Ended December 31, 
2020 

2019 

(141,164) 
(31,070) 
1,530  
(9,688) 
—  
11,791  
85  
(168,516) 

$ 

$ 

(94,962) 
(22,229) 
17,390  
(45,262) 
218  
3,680  
1  
(141,164) 

During the year ended December 31, 2020, we released $11.8 million of gross unrecognized tax benefits primarily 
due to expiration of the statute of limitations related to the 2016 tax year. As a result, we recognized $8.4 million of income 
tax benefits related to decreases in tax positions and $3.4 million of income tax benefits related to interest and penalties. We 
believe  the  amount  of  gross  unrecognized  tax  benefits  that  will  be  settled  during  the  next  twelve  months  due  to  filing 
amended returns and settling ongoing exams cannot be reasonably estimated but will not be significant. 

Our  continuing  practice  is  to  recognize  potential  accrued  interest  and/or  penalties  related  to  income  tax  matters 
within  income  tax  expense.  During  the  years  ended  December 31,  2020,  2019  and  2018,  we  accrued  an  additional 
$0.4 million, $0.3 million and $0.6 million, respectively, in interest and penalties associated with uncertain tax positions. As 
of December 31, 2020 and 2019, we have recognized a liability for interest and penalties of $1.6 million ($1.3 million, net of 
related federal benefit received from interest expense) and $3.8 million ($3.1 million, net of related federal benefit received 
from interest expense), respectively. 

We conduct business globally and, as a result, one or more of our subsidiaries files income tax returns in the U.S. 
federal  jurisdiction  and  in  multiple  state,  local  and  foreign  tax  jurisdictions.  Our  U.S.  federal  income  tax  returns  for  years 
2016 through 2019 are currently under audit by the Internal Revenue Service. We are also under audit by various states and 
foreign  tax  jurisdictions  including  Canada,  Korea,  and  the  U.K.  With  limited  exception,  our  significant  foreign  tax 
jurisdictions are no longer subject to audit by the various tax authorities for tax years prior to 2011. 

16. 

Stockholders’ Equity 

Our  board  of  directors  is  authorized,  subject  to  any  limitations  imposed  by  law,  without  the  approval  of  our 
stockholders,  to  issue  a  total  of  25,000,000 shares  of  preferred  stock,  in  one  or  more  series,  with  each  such  series  having 
rights  and  preferences  including  voting  rights,  dividend  rights,  conversion  rights,  redemption  privileges  and  liquidation 
preferences, as our board of directors may determine. As of December 31, 2020 and 2019, no shares of preferred stock have 
been issued. 

Our board of directors is authorized to issue up to 525,000,000 shares of Class A common stock, $0.01 par value per 
share (common stock), of which 335,561,345 shares and 334,752,283 shares were issued and outstanding as of December 31, 
2020 and 2019, respectively. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Stock Repurchase Program 

In 2016, our board of directors authorized the company to repurchase up to an aggregate of $250.0 million of our 
common  stock  over  three  years.  During  the  year  ended  December 31,  2019,  we  spent  $45.1 million  to  repurchase 
1,144,449 shares of our common stock at an average price of $39.38 per share using cash on hand. During the year ended 
December 31,  2018,  we  spent  $161.0 million  to  repurchase  3,980,656 shares  of  our  common  stock  at  an  average  price  of 
$40.43 per  share  using  cash  on  hand.  This  repurchase  program  terminated  upon  the  effectiveness  of  the  new  program  that 
took effect in March 2019. 

In February 2019, our board of directors authorized a new program for the repurchase up to $300.0 million of our 
common  stock  over  three  years,  effective  March 11,  2019.  In  both  August  and  November  2019,  our  board  of  directors 
authorized an additional $100.0 million under the new program, bringing the total authorized repurchase amount under the 
program  to  a  total  of  $500.0  million.  During  the  year  ended  December 31,  2020,  we  spent  $50.0 million  to  repurchase 
1,050,084 shares of our common stock at an average price of $47.62 per share using cash on hand. During the year ended 
December 31,  2019,  we  spent  $100.0 million  to  repurchase  1,936,458 shares  of  our  common  stock  at  an  average  price  of 
$51.64 per share using cash on hand. 

Our share repurchase program does not obligate us to acquire any specific number of shares. Under this program, 
shares  may  be  repurchased  in  privately  negotiated  and/or  open  market  transactions,  including  under  plans  complying  with 
Rule 10b5-1 under the Securities Exchange Act of 1934. Our stock repurchases have been funded with cash on hand and we 
intend to continue funding future repurchases with existing cash. We may utilize our stock repurchase program to continue 
offsetting  the  impact  of  our  stock-based  compensation  program  and  on  a  more  opportunistic  basis  if  we  believe  our  stock 
presents a compelling investment compared to other discretionary uses. The timing of any future repurchases and the actual 
amounts repurchased will depend on a variety of factors, including the market price of our common stock, general market and 
economic  conditions  and  other  factors.  As  of  December 31,  2020,  we  had  $350.0 million  of  capacity  remaining  under  our 
repurchase program. 

17. 

Income Per Share Information 

The calculations of basic and diluted income per share attributable to CBRE Group, Inc. stockholders are as follows 

(dollars in thousands, except share and per share data): 

Basic Income Per Share 
Net income attributable to CBRE Group, Inc. stockholders 
Weighted average shares outstanding for basic income per share 
Basic income per share attributable to CBRE Group, Inc. stockholders 
Diluted Income Per Share 
Net income attributable to CBRE Group, Inc. stockholders 
Weighted average shares outstanding for basic income per share 

Dilutive effect of contingently issuable shares 
Dilutive effect of stock options 

Weighted average shares outstanding for diluted income per share 
Diluted income per share attributable to CBRE Group, Inc. stockholders 

Year Ended December 31, 

2019 

2020 

751,989  
335,196,296  
2.24  

751,989  
335,196,296  
3,195,914  
—  
338,392,210  
2.22  

$ 

$ 

$ 

$ 

1,282,357  
335,795,654  
3.82  

1,282,357  
335,795,654  
4,727,217  
—  
340,522,871  
3.77  

$ 

$ 

$ 

$ 

2018 

1,063,219  
339,321,056  
3.13  

1,063,219  
339,321,056  
3,801,293  
392  
343,122,741  
3.10  

$ 

$ 

$ 

$ 

For  the  years  ended  December 31,  2020,  2019  and  2018,  567,589,  374,555  and  259,274,  respectively,  of 
contingently issuable shares were excluded from the computation of diluted income per share because their inclusion would 
have had an anti-dilutive effect. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

18. 

Revenue from Contracts with Customers 

We account for revenue with customers in accordance with Topic 606. Revenue is recognized when or as control of 
the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to 
receive in exchange for those services. 

Disaggregated Revenue 

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or 

segment (dollars in thousands): 

Topic 606 Revenue: 

Global workplace solutions 
Advisory leasing 
Advisory sales 
Property and advisory project management 
Valuation 
Commercial mortgage origination (1) 
Loan servicing (2) 
Investment management 
Development services 
Topic 606 Revenue 

Out of Scope of Topic 606 Revenue: 
Commercial mortgage origination 
Loan servicing 
Development services (3) 

Total Out of Scope of Topic 606 Revenue 

Total revenue 

Year Ended December 31, 2020 

Advisory 
Services 

Global 
Workplace 
Solutions 

Real Estate 
Investments 

Consolidated 

$

$

—  
2,404,273  
1,658,702  
2,204,263  
614,307  
130,883  
45,692  
—  
—  
7,058,120  

446,968  
193,904  
—  
640,872  
7,698,992  

$ 

$ 

15,295,673  
—  
—  

—  
—  
—  
—  
—  
15,295,673  

—  
—  
—  
—  
15,295,673  

$ 

$ 

$ 

—  
—  
—  

—  
—  
—  
474,939  
341,387  
816,326  

—  
—  
15,204  
15,204  
831,530  

$ 

15,295,673  
2,404,273  
1,658,702  
2,204,263  
614,307  
130,883  
45,692  
474,939  
341,387  
23,170,119  

446,968  
193,904  
15,204  
656,076  
23,826,195  

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Topic 606 Revenue: 

Global workplace solutions 
Advisory leasing 
Advisory sales 
Property and advisory project management 
Valuation 
Commercial mortgage origination (1) 
Loan servicing (2) 
Investment management 
Development services 
Topic 606 Revenue 

Out of Scope of Topic 606 Revenue: 
Commercial mortgage origination 
Loan servicing 
Development services (3) 

Total Out of Scope of Topic 606 Revenue 

Total revenue 

Topic 606 Revenue: 

Global workplace solutions 
Advisory leasing 
Advisory sales 
Property and advisory project management 
Valuation 
Commercial mortgage origination (1) 
Loan servicing (2) 
Investment management 
Development services 
Topic 606 Revenue 

Out of Scope of Topic 606 Revenue: 
Commercial mortgage origination 
Loan servicing 

Total Out of Scope of Topic 606 Revenue 

Total revenue 

Year Ended December 31, 2019 

Advisory 
Services 

Global 
Workplace 
Solutions 

Real Estate 
Investments 

Consolidated 

—   
3,269,993   
2,130,979   
2,255,398   
630,399   
154,227   
30,943   
—   
—   
8,471,939   
421,736   
175,793   
—   
597,529   
9,069,468   

$ 

$ 

14,164,001   
—   
—   
—   
—   
—   
—   
—   
—   
14,164,001   
—   
—   
—   
—   
14,164,001   

$ 

$ 

—  
—  
—  
—  
—  
—  
—  
424,882  
213,264  
638,146  

—  
—  
22,476  
22,476  
660,622  

$ 

$ 

14,164,001  
3,269,993  
2,130,979  
2,255,398  
630,399  
154,227  
30,943  
424,882  
213,264  
23,274,086  

421,736  
175,793  
22,476  
620,005  
23,894,091  

Year Ended December 31, 2018 (4) 

Advisory 
Services 

Global 
Workplace 
Solutions 

Real Estate 
Investments 

Consolidated 

—  
3,080,117  
1,980,932  
2,057,433  
598,806  
136,534  
24,192  
—  
—  
7,878,014  

402,814  
159,174  
561,988  
8,440,002  

$ 

$ 

12,365,362  
—  
—  
—  
—  
—  
—  
—  
—  
12,365,362  

—  
—  
—  
12,365,362  

$ 

$ 

—  
—  
—  
—  
—  
—  
—  
434,405  
100,319  
534,724  

—  
—  
—  
534,724  

$ 

$ 

12,365,362  
3,080,117  
1,980,932  
2,057,433  
598,806  
136,534  
24,192  
434,405  
100,319  
20,778,100  

402,814  
159,174  
561,988  
21,340,088  

$ 

$ 

$ 

$ 

_______________ 
(1)  We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606. 

(2) 

Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606. 

(3)  Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842. 

(4) 

Our new organizational structure became effective January 1, 2019. See Note 19 for additional information. Revenue classifications for 2018 have been 
restated to conform to the new structure. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Contract Assets and Liabilities 

We  had  contract  assets  totaling  $471.8 million  ($318.2 million  of  which  was  current)  and  $529.8 million 
($328.0 million of which was current) as of December 31, 2020 and 2019, respectively. During the year ended December 31, 
2020, our contract assets decreased by $58.0 million, primarily due to a decrease in contract assets in our advisory business. 

We  had  contract  liabilities  totaling  $164.1 million  ($162.0 million  of  which  was  current)  and  $115.0 million 
($108.7 million of which was current) as of December 31, 2020 and 2019, respectively. During the year ended December 31, 
2020, we recognized revenue of $80.0 million that was included in the contract liability balance at December 31, 2019. 

Contract Costs 

Within our Global Workplace Solutions segment, we incur transition costs to fulfill contracts prior to services being 
rendered.  We  capitalized  $64.2 million,  $69.3 million  and  $45.7 million,  respectively,  of  transition  costs  during  the  years 
ended December 31, 2020, 2019 and 2018. We recorded amortization of transition costs of $46.9 million, $32.3 million and 
$23.4 million, respectively, during the years ended December 31, 2020, 2019 and 2018. 

19. 

Segments 

We  organize  our  operations  around,  and  publicly  report  our  financial  results  on,  three  global  business  segments: 

(1) Advisory Services; (2) Global Workplace Solutions and (3) Real Estate Investments. 

Summarized financial information by segment is as follows (dollars in thousands): 

Revenue 

Advisory Services 
Global Workspace Solutions 
Real Estate Investments 

Total revenue 

Depreciation and Amortization 

Advisory Services 
Global Workspace Solutions 
Real Estate Investments 

Advisory Services 
Global Workspace Solutions 
Real Estate Investments 

Adjusted EBITDA 
Advisory Services 
Global Workspace Solutions 
Real Estate Investments 

Total Adjusted EBITDA 

Total depreciation and amortization 

Equity Income (Loss) from Unconsolidated Subsidiaries 

Total equity income from unconsolidated subsidiaries 

Year Ended December 31, 
2019 

2020 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

7,698,992  
15,295,673   
831,530   
23,826,195   
348,669   
125,692   
27,367   
501,728   
2,245   
368   
123,548   
126,161   
1,143,889   
516,814   
231,682   
1,892,385   

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

9,069,468  
14,164,001  
660,622  
23,894,091  

304,766  
120,975  
13,483  
439,224  

6,894  
(1,423) 
155,454  
160,925  

1,465,792  
424,026  
173,965  
2,063,783  

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2018 

8,440,002  
12,365,362  
534,724  
21,340,088  

280,921  
147,222  
23,845  
451,988  

16,017  
115  
308,532  
324,664  

1,303,251  
345,560  
256,357  
1,905,168  

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Adjusted EBITDA is the measure reported to the chief operating decision maker (CODM) for purposes of making 
decisions  about  allocating  resources  to  and  assessing  performance  of  each  segment.  EBITDA  represents  earnings  before 
depreciation  and  amortization,  asset  impairments,  interest  expense,  net  of  interest  income,  write-off  of  financing  costs  on 
extinguished debt, and provision for income taxes. Amounts shown for adjusted EBITDA further remove (from EBITDA) the 
impact  of  costs  associated  with  transformation  initiatives,  costs  associated  with  workforce  optimization  efforts,  fair  value 
adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in the period, costs 
incurred  related  to  legal  entity  restructuring,  integration  and  other  costs  related  to  acquisitions,  carried  interest  incentive 
compensation  expense  (reversal)  to  align  with  the  timing  of  associated  revenue,  costs  associated  with  our  reorganization, 
including cost-savings initiatives, costs incurred in connection with litigation settlement, and a one-time gain associated with 
remeasuring an investment in an unconsolidated subsidiary to fair value as of the date the remaining controlling interest was 
acquired. 

Adjusted EBITDA is calculated as follows (dollars in thousands): 

Net income attributable to CBRE Group, Inc. 
Add: 

Depreciation and amortization 
Asset impairments 
Interest expense, net of interest income 
Write-off of financing costs on extinguished debt 
Provision for income taxes 

EBITDA 
Adjustments: 

Costs associated with transformation initiatives (1) 
Costs associated with workforce optimization efforts (2) 
Impact of fair value adjustments to real estate assets 
   acquired in the Telford Acquisition (purchase 
   accounting) that were sold in the period 
Costs incurred related to legal entity restructuring 
Integration and other costs related to acquisitions 
Carried interest incentive compensation (reversal) expense 
   to align with the timing of associated revenue 
Costs associated with our reorganization, including 
   cost-savings initiatives (3) 
Costs incurred in connection with litigation settlement 
One-time gain associated with remeasuring an investment in 
   an unconsolidated subsidiary to fair value as of the date the 
   remaining controlling interest was acquired 

$ 

$ 

2020 

$ 

Year Ended December 31, 
2019 
1,282,357  
439,224  
89,787  
85,754  
2,608  
69,895  
1,969,625  

751,989  
501,728  
88,676  
67,753  
75,592  
214,101  
1,699,839  

155,148  
37,594  

11,598  
9,362  
1,756  

(22,912) 

—  
—  

—  
—  

9,301  
6,899  
15,292  

13,101  

49,565  
—  

2018 
1,063,219   
451,988   
—   
98,685   
27,982   
313,058   
1,954,932   
—   
—   

—  
—  
9,124  
(5,261)  
37,925   
8,868   

Adjusted EBITDA 
_______________ 
(1)  During 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and 
support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs 
and professional fees. See Note 21 for further discussion. 

$ 

$ 

$ 

—  
1,892,385  

—  
2,063,783  

(100,420)  
1,905,168   

(2) 

Primarily  represents costs  incurred  related  to workforce  optimization initiated  and  executed in the  second quarter of 2020  as part  of management’s  cost 
containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. 
Of the total costs, $7.4 million was included within the “Cost of revenue” line item and $30.2 million was included in the “Operating, administrative, and 
other” line item in the accompanying consolidated statements of operations for the year ended December 31, 2020. 

(3) 

Primarily  represents  severance  costs  related  to  headcount  reductions  in  connection  with  our  reorganization  announced  in  the  third  quarter  of  2018  that 
became effective January 1, 2019. 

(cid:3)

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CBRE GROUP, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued) 

Our CODM is not provided with total asset information by segment and accordingly, does not measure or allocate 

total assets on a segment basis. As a result, we have not disclosed any asset information by segment. 

Geographic Information 

Revenue  in  the  table  below  is  allocated  based  upon  the  country  in  which  services  are  performed  (dollars  in 

thousands): 

Revenue 

United States 
United Kingdom 
All other countries 
Total revenue 

20. 

Related Party Transactions 

$ 

$ 

Year Ended December 31, 
2019 
13,852,018   
2,972,704   
7,069,369   
23,894,091   

2020 
13,472,013   
3,083,810   
7,270,372   
23,826,195   

$ 

$ 

$ 

$ 

2018 
12,264,188   
2,586,890   
6,489,010   
21,340,088   

The accompanying consolidated balance sheets include loans to related parties, primarily employees other than our 
executive  officers,  of  $424.2 million  and  $416.7 million  as  of December 31,  2020  and  2019,  respectively.  The  majority  of 
these  loans  represent  sign-on  and  retention  bonuses  issued  or  assumed  in  connection  with  acquisitions  and  prepaid 
commissions as well as prepaid retention and recruitment awards issued to employees. These loans are at varying principal 
amounts, bear interest at rates up to 3.25% per annum and mature on various dates through 2030. 

21. 

Transformation Initiatives 

During the third quarter of 2020, management embarked on the implementation of certain transformation initiatives 

to enable the company to reduce costs, streamline operations and support future growth. 

As part of these initiatives, we incurred the following costs, primarily in cash, for the year ended December 31, 2020 

(dollars in thousands): 

Employee separation benefits 
Lease termination costs 
Professional fees and other 

Subtotal 

Depreciation expense 

Total 

Advisory 
Services 

57,550  
43,225  
13,212  
113,987  
14,184  
128,171  

$ 

$ 

$ 

$ 

Global 
Workplace 
Solutions 

31,083  
4,586  
2,510  
38,179  
166  
38,345  

Real Estate 
Investments 
2,444  
—  
538  
2,982  
6,342  
9,324  

$ 

$ 

Consolidated 
91,077  
47,811  
16,260  
155,148  
20,692  
175,840  

$ 

$ 

Of the total charges incurred, net of depreciation expense, $42.1 million was included within the “Cost of revenue” 
line  item  and  $113.0 million  was  included  in  the  “Operating,  administrative,  and  other”  line  item  in  the  accompanying 
consolidated statement of operations for the year ended December 31, 2020. 

22. 

Subsequent Event 

As  described  in  Note 10,  the  company  made  a  $50.0 million  non-controlling  investment  in  Industrious  in  the 
fourth quarter of 2020. On February 19, 2021, the company made an additional non-controlling investment in Industrious, for 
approximately  $150.0 million  in  the  form  of  primary  and  secondary  shares,  as  well  as  shares  issued  in  anticipation  of 
Industrious  closing  on  the  transfer  of  Hana  in  the  second quarter  of  2021.  Following  this  transaction,  CBRE  holds  a 
35% interest in Industrious. In addition, CBRE has entered into a series of agreements to acquire additional shares, whereby 
the company will increase its interest in Industrious from 35% to 40%. 

(cid:3)

114 

 
 
 
  
 
 
   
       
       
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
   
       
       
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
CBRE GROUP, INC. 
QUARTERLY RESULTS OF OPERATIONS 
(Unaudited) 

Revenue 
Operating income 
Net income attributable to CBRE Group, Inc. 
Basic income per share 
Weighted average shares outstanding for basic income per share 
Diluted income per share 
Weighted average shares outstanding for diluted income per share 

Revenue 
Operating income 
Net income attributable to CBRE Group, Inc. 
Basic income per share 
Weighted average shares outstanding for basic income per share 
Diluted income per share 
Weighted average shares outstanding for diluted income per share 

Three Months Ended 

$ 

June 30, 
2020 

September 30, 
2020 

December 31, 
2020 
(Dollars in thousands, except share and per share data) 
6,910,501  
443,896  
313,765  
0.94  
335,397,942  
0.93  
338,799,615  

5,645,142  
211,408  
184,132  
0.55  
335,287,245  
0.55  
337,665,848  

5,381,384  
94,165  
81,897  
0.24  
335,126,126  
0.24  
337,361,419  

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

March 31, 
2020 

5,889,168   
220,290   
172,195   
0.51   
334,969,826   
0.51   
339,737,911   

Three Months Ended 

$ 

December 31, 
2019 
(Dollars in thousands, except share and per share data) 
7,119,407  
513,841  
637,618  
1.90  
334,745,003  
1.87  
340,333,005  

September 30, 
2019 
5,925,101   
316,630   
256,599   
0.76   
336,203,747   
0.75   
341,100,182   

June 30, 
2019 
5,714,073   
284,417   
223,731   
0.67   
336,222,471   
0.66   
340,508,931   

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

March 31, 
2019 

5,135,510  
144,987  
164,409  
0.49  
336,020,431  
0.48  
340,158,399  

(cid:3)

115 

 
 
 
 
 
   
       
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
       
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A.    Controls and Procedures. 

Management’s Report on Internal Control Over Financial Reporting 

Management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting  (as 
defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act). The Company’s management, with participation of the CEO 
and CFO, under the oversight of our Board of Directors, evaluated the effectiveness of the Company’s internal control over 
financial reporting as of December 31, 2020 using the framework in Internal Control - Integrated Framework (2013), issued 
by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission.  Based  on  that  evaluation,  management 
concluded that the Company’s internal control over financial reporting was not effective as of December 31, 2020 due to the 
material weakness in internal control over financial reporting, described below. 

A company’s internal control over financial reporting includes those policies and procedures that: 

(1)  pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 

dispositions of the assets of the company; 

(2)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of 
the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and 

(3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use,  or 

disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become 
inadequate because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. 

Based on our evaluation under the COSO framework, our management concluded that we did not maintain effective 
internal  control  over  financial  reporting  as  of  December  31,  2020  due  to  the  fact  that  material  weaknesses  existed  in  the 
company’s  internal  control  over  financial  reporting  as  further  described  below.  A  material  weakness  is  a  deficiency,  or  a 
combination  of  deficiencies,  in  internal  control  over  financial  reporting,  such  that  there  is  a  reasonable  possibility  that  a 
material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis. 

Our independent registered public accounting firm, KPMG LLP, who audited the consolidated financial statements 
included  in  this  Annual  Report  on  Form 10-K,  has  expressed  an  adverse  report  on  the  operating  effectiveness  of  the 
company’s internal control over financial reporting. KPMG LLP’s report is included herein on page 57. 

Material  Weaknesses  Identified  Relating  to  Global  Workplace  Solutions  Segment  –  Europe,  Middle  East  &  Africa 
Region (GWS EMEA) 

Based on our evaluation under the COSO framework, our management concluded that we did not maintain effective 
internal control over financial reporting as of December 31, 2020 due to the fact that material weaknesses existed in GWS 
EMEA. 

(cid:3)

116 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As  of  December 31,  2019  we  determined  that  the  severity  of  control  failures  isolated  to  GWS  EMEA  led 
management to conclude that the following material weaknesses existed in the internal control environment in GWS EMEA: 

•  GWS  EMEA  did  not  have  sufficient  resources  in  the  local  GWS  EMEA  territories  with  the  appropriate 
reporting  lines,  roles  and  responsibilities,  authority,  training  and  skill  sets  to  design  and  operate  financial 
activities, including controls, in an appropriate and timely manner. 

•  GWS EMEA did not effectively assess and address the risks posed by changes in the business and the related 
effect  on  the  GWS  EMEA  system  of  internal  controls.  In  relation  to  this,  specific  to  the  rollout  of  GWS 
EMEA’s  primary  financial  system,  GWS  EMEA  did  not effectively  operate  general  information technology 
controls  related  to  financial  data  migrations,  user  access,  system  changes  and  financial  data  processing. 
Because  of  the  deficiencies  in  general  information  technology  controls,  the  business  process  controls 
(automated and manual) that are dependent on this system were also deemed ineffective because they could 
have been adversely impacted. 

•  GWS  EMEA  did  not  design  or  execute  control  activities  that  sufficiently  mitigated  the  financial  reporting 

risks related to GWS EMEA. 

•  GWS  EMEA  did  not  have  an  effective  information  and  communication  process  to  identify,  capture  and 

process relevant information necessary for financial accounting and reporting. 

• 

The  company  did  not  monitor  the  presentation  and  effectiveness  of  components  of  internal  control  through 
evaluation  and  remediation  in  an  appropriate  manner  within  GWS  EMEA  and  GWS  EMEA  was  not 
sufficiently integrated with the corporate oversight function. 

Consequently,  there  were  control  failures  for  GWS  EMEA  in  the  areas  of  revenue  and  receivables,  balance  sheet 
account  reconciliations,  journal  entries  and  general  information  technology  controls.  During  2020,  even  though  a  material 
misstatement  was  not  identified  in  the  GWS  EMEA  financial  statements,  it  was  determined  that  there  was  a  reasonable 
possibility that a material misstatement in the GWS EMEA financial statements would not have been prevented or detected 
on a timely basis. 

The Company’s Plan to Remediate the Material Weaknesses 

The company, with the oversight from the Audit Committee of the Board of Directors, is committed to remediating 
the  GWS  EMEA  material  weaknesses  in  a  timely  manner.  We  are  executing  remediation  plans  intended  to  address  the 
material weaknesses in our internal controls over financial reporting. We are engaged in various stages of remedial actions to 
address the material weaknesses described above. We are using both internal and external resources to assist in the following 
actions: 

• 

Performing  a  comprehensive  review  of  the  GWS  EMEA’s  finance  and  accounting  operating  model  to 
establish  and  implement  a  target  operating  model  under  the  recently  developed  Finance  Innovation  Office 
under  the  Chief  Financial  Officer,  which  will  assess  people  and  headcount,  reporting  lines,  roles  and 
responsibilities, training, technology and tools. 

•  Assessing  key  processes  at  material  GWS  EMEA  locations  to  ensure  that  the  processes,  procedures  and 
controls  are  adequately  designed,  are  clearly  documented,  standardized  and  appropriately  communicated  to 
enhance control ownership throughout the GWS EMEA organization. 

• 

Reviewing  the  GWS  EMEA  finance  and  accounting  organization  to  ensure  GWS  EMEA  compliance  and 
Information  Technology  resources  are  under  the  CBRE  Global  SOX  and  Financial  Reporting  Systems 
governance programs led by the Chief Accounting Officer and that control preparers and reviewers align to an 
appropriate organizational structure to sustain the remedial actions, including those related to business process 
and general information technology controls. 

(cid:3)

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

Evaluating  and  designing  controls  to  address  the  completeness  and  accuracy  of  data  used  to  support  key 
estimations,  accounting  transactions  and  disclosures,  primarily  associated  with  spreadsheets  and  other  key 
reports. 

Enhancing  GWS  EMEA’s  risk  assessment  and  monitoring  procedures  by  implementing  new  training 
activities, hiring additional capable resources, and enhancing our Risk and Fraud Risk assessment processes to 
ensure appropriate resources and controls are in place to mitigate risks as commensurate with the global risk 
assessment and that GWS EMEA’s process is fully incorporated into the corporate oversight function. 

Management  has  taken  the  following  remediation  actions  related  to  the  GWS  EMEA  material  weaknesses  during 
2020: 

•  We  performed  a  comprehensive  review  of  the  GWS  EMEA  finance  and  accounting  organization  and 
implemented a new operating model to establish accountability, reporting lines, and roles and responsibilities. 

•  We  began  hiring  staff  responsible  for  internal  control  over  financial  reporting  in  alignment  with  the  new 

operating model. 

•  We  began  implementing  an  ongoing  training  program  addressing  internal  control  over  financial  reporting, 

including educating control owners concerning the requirements of each control. 

•  We  are  designing  risk  assessment  procedures  aligned  with  the  global  framework  and  corporate  oversight  to 

ensure internal control over financial reporting risks are evaluated in a timely and consistent manner. 

•  We developed documentation for underlying business processes and information technology general controls 

to promote control ownership and consistent operation of controls. 

•  We  are  designing  standardized  controls  and  procedures  over  completeness  and  accuracy  of  data  used  in 

performing controls, including information technology and financial reporting controls. 

Our  remediation  efforts  related  to  the  material  weaknesses  are  ongoing.  The  material  weaknesses  will  not  be 
considered remediated until the applicable controls have been fully designed, documented, implemented, and operate for a 
sufficient period of time for management to conclude, through testing, that these controls are operating effectively. While we 
intend  to  complete  the  remediation  of  the  material  weaknesses  in  2021,  given  the  inherent  complexities  and  limitations 
caused  by  the  ongoing  Covid-19  pandemic,  there  can  be  no  assurances  that  we  will  be  able  to  successfully  complete  the 
remediation within the contemplated timeline. 

Disclosure Controls and Procedures 

Our Chief Executive Officer and Chief Financial Officer (“certifying officers”) have conducted an evaluation of the 
effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-
15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) as of December 31, 2020. Our certifying 
officers concluded that, as a result of the material weaknesses in internal control over financial reporting as described above, 
our disclosure controls and procedures were not effective as of December 31, 2020. 

Rule 13a-15 of the Securities and Exchange Act of 1934, as amended, requires that we conduct an evaluation of the 
effectiveness of our disclosure controls and procedures as of the end of the period covered by this Annual Report, and we 
have  a  disclosure  policy  in  furtherance  of  the  same.  This  evaluation  is  designed  to  ensure  that  all  corporate  disclosure  is 
complete and accurate in all material respects. The evaluation is further designed to ensure that all information required to be 
disclosed in our SEC reports is accumulated and communicated to management to allow timely decisions regarding required 
disclosures  and  recorded,  processed,  summarized  and  reported  within  the  time  periods  and  in  the  manner  specified  in  the 
SEC’s rules and forms. Any controls and procedures, no matter how well designed and operated, can provide only reasonable 
assurance of 

(cid:3)

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
achieving the desired control objectives. Our Chief Executive Officer and Chief Financial Officer supervise and participate in 
this evaluation, and they are assisted by members of our Disclosure Committee. Our Disclosure Committee consists of our 
General Counsel, our Senior Vice President, Corporate Finance, our Chief Administrative Officer, our Chief Communication 
Officer,  our  Senior  Vice  President,  Risk  and  Assurance,  our  Senior  Officers  of  significant  business  lines  and  other  select 
employees. 

In  light  of  the  material  weaknesses  described  above,  management  performed  additional  analysis  and  other 
procedures  to  ensure  that  our  consolidated  financial  statements  were  prepared  in  accordance  with  U.S.  generally  accepted 
accounting principles (GAAP). Accordingly, management believes that the consolidated financial statements included in this 
Annual  Report  on  Form  10-K  fairly  present,  in  all  material  respects,  our  financial  position,  results  of  operations  and  cash 
flows as of and for the periods presented, in accordance with GAAP. 

Changes in Internal Control Over Financial Reporting 

There  have  been  no  changes  in  our  internal  control  over  financial  reporting  during  the  fiscal  quarter  ended 
December 31,  2020  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  our  internal  control  over 
financial reporting. Our remediation efforts related to the material weaknesses are ongoing. 

Item 9B.    Other Information. 

None. 

(cid:3)

119 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 10.    Directors, Executive Officers and Corporate Governance. 

PART III 

The  information  under  the  headings  “Elect  Directors,”  “Corporate  Governance,”  “Executive  Management”  and 
“Stock Ownership” in the definitive proxy statement for our 2021 Annual Meeting of Stockholders is incorporated herein by 
reference. 

We  are  filing  the  certifications  by  the  Chief Executive  Officer  and  Chief Financial  Officer  required  under 

Section 302 of the Sarbanes-Oxley Act as exhibits to this Annual Report. 

Item 11.    Executive Compensation. 

The information contained under the headings “Corporate Governance,” “Compensation Discussion and Analysis” 
and  “Executive  Compensation”  in  the  definitive  proxy  statement  for  our 2021  Annual Meeting  of  Stockholders  is 
incorporated herein by reference. 

Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The  information  contained  under  the  heading  “Stock  Ownership”  in  the  definitive  proxy  statement  for  our 2021 

Annual Meeting of Stockholders is incorporated herein by reference. 

Item 13.    Certain Relationships and Related Transactions, and Director Independence. 

The  information  contained  under  the  headings  “Elect  Directors,”  “Corporate  Governance”  and  “Related-Party 
Transactions”  in  the  definitive  proxy  statement  for  our  2021  Annual  Meeting  of  Stockholders  is  incorporated  herein  by 
reference. 

Item 14.    Principal Accounting Fees and Services. 

The information contained under the heading “Audit and Other Fees” in the definitive proxy statement for our 2021 

Annual Meeting of Stockholders is incorporated herein by reference. 

(cid:3)

120 

 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
PART IV 

Item 15.    Exhibits and Financial Statement Schedules. 

1.Financial Statements 

See Index to Consolidated Financial Statements and Financial Statement Schedules located on page 54 of this 
report. 

2.Financial Statement Schedules 

See Schedule II located on page 122 of this report. 

3.Exhibits 

See Exhibit Index located on page 123 of this report. 

Item 16.    Form 10-K Summary. 

Not applicable. 

(cid:3)

121 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBRE GROUP, INC. 
SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS 
(Dollars in thousands) 

Balance, December 31, 2017 

Additions: Charges to expense 
Deductions: Write-offs, payments and other 

Balance, December 31, 2018 

Additions: Charges to expense 
Deductions: Write-offs, payments and other 

Balance, December 31, 2019 

Additions: Charges to expense 
Deductions: Write-offs, payments and other 

Balance, December 31, 2020 

Allowance for 
Doubtful Accounts 
46,789  
$ 
19,760  
6,201  
60,348  
20,373  
7,996  
72,725  
47,240  
24,432  
95,533  

$ 

(cid:3)

122 

 
 
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT INDEX 

Exhibit 
No. 

2.1 

2.2 

3.1 

3.2 
4.1 

4.2(a) 

Exhibit Description 

Share Sale Agreement, dated November 12, 2013, by and among 
William Investments Limited, the individual vendors named therein, 
CBRE Holdings Limited, CBRE UK Acquisition Company Limited 
and CBRE Group, Inc. 

Incorporated by Reference 
Filing 
Date 
11/13/2013 

Exhibit 
1.01 

SEC File 
No. 

Form 
8-K  001-32205 

Filed 
Herewith 

Stock and Asset Purchase Agreement, dated as of March 31, 2015, 
by and between Johnson Controls, Inc. and CBRE, Inc. 

8-K  001-32205 

2.1 

04/03/2015 

Amended and Restated Certificate of Incorporation of CBRE Group, 
Inc. 
Amended and Restated By-Laws of CBRE Group, Inc. 
Form of Class A common stock certificate of CBRE Group, Inc. 

8-K  001-32205 

8-K  001-32205 
10-Q  001-32205 

3.1 

3.1 
4.1 

05/23/2018 

03/27/2020 
08/09/2017 

Indenture, dated as of March 14, 2013, among CBRE Group, Inc., 
CBRE Services, Inc., certain subsidiaries of CBRE Services, Inc. and 
Wells Fargo Bank, National Association, as trustee 

10-Q  001-32205 

4.4(a)  05/10/2013 

4.2(b) 

Second Supplemental Indenture, dated as of September 26, 2014, 
between CBRE Services, Inc., CBRE Group, Inc., certain 
subsidiaries of CBRE Services, Inc. and Wells Fargo Bank, National 
Association, as trustee, for the 5.25% Senior Notes due 2025, 
including the Form of 5.25% Senior Notes due 2025 
4.2(c)  Third Supplemental Indenture, dated as of December 12, 2014, 

between CBRE Services, Inc., CBRE Group, Inc., certain 
subsidiaries of CBRE Services, Inc. and Wells Fargo Bank, National 
Association, as trustee, for the additional issuance of 5.25% Senior 
Notes due 2025 

4.2(d) 

4.2(e) 

4.2(f) 

Fourth Supplemental Indenture, dated as of August 13, 2015, 
between CBRE Services, Inc., CBRE Group, Inc., certain 
subsidiaries of CBRE Services, Inc. and Wells Fargo Bank, National 
Association, as trustee, for the issuance of 4.875% Senior Notes due 
2026, including the Form of 4.875% Senior Notes due 2026 

Fifth Supplemental Indenture, dated as of September 25, 2015, 
between CBRE GWS LLC, CBRE Services, Inc. and Wells Fargo 
Bank, National Association, as trustee, relating to the 5.00% Senior 
Notes due 2023, the 5.25% Senior Notes due 2025 and the 4.875% 
Senior Notes due 2026 

Sixth Supplemental Indenture, dated as of January 28, 2020, among 
CBRE Holdings, LLC, CBRE Services, Inc. and Wells Fargo Bank, 
National Association, as trustee, relating to the 5.25% Senior Notes 
due 2025 and the 4.875% Senior Notes due 2026 

8-K  001-32205 

4.1 

09/26/2014 

8-K  001-32205 

4.1 

12/12/2014 

8-K  001-32205 

4.2 

08/13/2015 

8-K  001-32205 

4.1 

09/25/2015 

10-K  001-32205 

4.2(g)  03/02/2020 

4.3 

Description of Securities 

10-K  001-32205 

4.3 

03/02/2020 

(cid:3)

123 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
No. 

10.1 

Exhibit Description 

Credit Agreement, dated as of October  31, 2017, among CBRE 
Group, Inc., CBRE Services, Inc., certain subsidiaries of CBRE 
Services, Inc., the lenders party thereto and Credit Suisse AG, 
Cayman Islands Branch, as administrative agent 

Incorporated by Reference 

SEC File 
No. 

Form 
8-K  001-32205 

Exhibit 
10.1 

Filing Date 
11/01/2017 

Filed 
Herewith 

10.2 

10.3 

10.4 

10.5 

10.6 

10.7 
10.8 

10.9 

Borrowing Subsidiary Agreement, dated as of December 20, 2018, 
among CBRE Group, Inc., CBRE Services, Inc., CBRE Global 
Acquisition Company and Credit Suisse AG, Cayman Islands 
Branch, as administrative agent 

Incremental Term Loan Assumption Agreement, dated as of 
December 20, 2018, among CBRE Group, Inc., CBRE Services, 
Inc., certain subsidiaries of CBRE Services, Inc., the lenders party 
thereto and Credit Suisse AG, Cayman Islands Branch, as 
administrative agent 

Incremental Term Loan Assumption Agreement, dated as of March 
4, 2019 among CBRE Group, Inc., CBRE Services, Inc., certain 
subsidiaries of CBRE Services, Inc., the lenders party thereto and 
Credit Suisse AG, Cayman Islands Branch, as administrative agent 

Guarantee Agreement, dated as of October  31, 2017, among CBRE 
Group, Inc., CBRE Services, Inc., the subsidiary guarantors party 
thereto and Credit Suisse AG, Cayman Islands Branch, as 
administrative agent 

Supplement No. 1, dated December 20, 2018,  to the Guarantee 
Agreement, among CBRE Group, Inc., CBRE Services, Inc., the 
subsidiary guarantors party thereto and Credit Suisse AG, Cayman 
Islands Branch, as administrative agent 

10-K  001-32205 

10.2 

03/01/2019 

8-K  001-32205 

10.1 

12/21/2018 

8-K  001-32205 

10.1 

03/05/2019 

8-K  001-32205 

10.2 

11/01/2017 

10-K  001-32205 

10.5 

03/01/2019 

CBRE Group, Inc. Executive Bonus Plan + 
Form of Indemnification Agreement for Directors and Officers + 

10-K  001-32205 
8-K  001-32205 

Form of Indemnification Agreement for Directors and Officers + 

10-Q  001-32205 

10.10  CBRE Group, Inc. 2012 Equity Incentive Plan + 
10.11 

Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2012 Equity Incentive Plan (Performance Vest) + 

S-8  333-181235 
8-K  001-32205 

10.7 
10.1 

10.3 

99.1 
10.1 

03/02/2020 
12/08/2009 

05/10/2016 

05/08/2012 
08/20/2013 

10.12 

Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2012 Equity Incentive Plan  (Time Vest) + 

8-K  001-32205 

10.2 

08/20/2013 

10.13  CBRE Group, Inc. 2017 Equity Incentive Plan + 
10.14 

Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (Time Vest) + 

S-8  333-218113 
8-K  001-32205 

99.1 
10.2 

05/19/2017 
03/05/2019 

Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (Performance Vest) + 

8-K  001-32205 

10.3 

03/05/2019 

Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (Groch Time Vest) + 

8-K  001-32205 

10.4 

03/05/2019 

124 

10.15 

10.16 

(cid:3)

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
No. 

Exhibit Description 

10.17  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (Groch Performance 
Vest) + 

10.18  Form of Grant Notice and Restricted Stock Unit Agreement for the 

CBRE Group, Inc. 2017 Equity Incentive Plan (Non-Employee 
Director) + 

10.19  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (Time Vesting RSU) 
+ 

10.20  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (TSR Performance 
RSU) + 

10.21  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2017 Equity Incentive Plan (EPS Performance 
RSU) + 

10.22  CBRE Group, Inc. 2019 Equity Incentive Plan + 
10.23  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2019 Equity Incentive Plan (Time Vest) + 

10.24  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2019 Equity Incentive Plan (Performance Vest) 
+ 

10.25  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2019 Equity Incentive Plan (Groch Time Vest) 
+ 

10.26  Form of Grant Notice and Restricted Stock Unit Agreement for the 
CBRE Group, Inc. 2019 Equity Incentive Plan (Groch Performance 
Vest) + 

Incorporated by Reference 

Form 
8-K 

SEC File 
No. 
001-32205 

Exhibit  Filing Date 
03/05/2019 
10.5 

Filed 
Herewith 

S-8 

333-218113  99.4 

05/19/2017 

10-K 

001-32205  10.27 

03/01/2018 

10-K 

001-32205  10.28 

03/01/2018 

10-K 

001-32205  10.29 

03/01/2018 

S-8 POS  333-231572  99.1 
001-32205  10.24 
10-K 

05/29/2019 
03/02/2020 

10-Q 

001-32205 

10.4 

08/09/2019 

10-K 

001-32205  10.26 

03/02/2020 

10-Q 

001-32205 

10.6 

08/09/2019 

10.27  Form of Grant Notice and Restricted Stock Unit Agreement for the 

10-Q 

001-32205 

10.7 

08/09/2019 

CBRE Group, Inc. 2019 Equity Incentive Plan (Non-Employee 
Director) + 

10.28  CBRE Deferred Compensation Plan, effective January 1, 2019 + 

10-K 

001-32205  10.22 

03/01/2019 

10.29  CBRE Adoption Agreement + 
10.30  CBRE Group, Inc. Amended and Restated Change in Control and 
Severance Plan for Senior Management, including form of 
Designation Letter + 

10.31  Form of Restricted Covenants Agreement + 
10.32  Letter Agreement dated as of January 4, 2019 by and between 

CBRE, Inc. and James R. Groch + 

10.33  Employment and Transition Agreement dated as of April 21, 2020 

by and between CBRE, Inc. and James R. Groch + 

10-K 
10-Q 

001-32205  10.23 
10.1 
001-32205 

03/01/2019 
10/29/2020 

10-K 
10-Q 

001-32205  10.33 
10.1 
001-32205 

03/01/2018 
05/10/2019 

10-Q 

001-32205 

10.1 

05/07/2020 

10.34  Letter Agreement dated as of April 4, 2019 by and between CBRE, 

Inc. and Leah C. Stearns + 

10-Q 

001-32205 

10.2 

05/10/2019 

(cid:3)

125 

 
 
  
 
  
 
 
 
    
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
No. 

21 
22.1 
23.1 
31.1 

31.2 

32 

101.INS 

Exhibit Description 

Subsidiaries of CBRE Group, Inc. 
Subsidiary Guarantors of CBRE Group, Inc.’s Registered Debt 
Consent of Independent Registered Public Accounting Firm 

Certification of Chief Executive Officer pursuant to Rule 13a-
14(a) under the Securities Exchange Act of 1934, as adopted 
pursuant to §302 of the Sarbanes-Oxley Act of 2002 

Certification of Chief Financial Officer pursuant to Rule 13a-
14(a) under the Securities Exchange Act of 1934, as adopted 
pursuant to §302 of the Sarbanes-Oxley Act of 2002 

Certifications of Chief Executive Officer and Chief Financial 
Officer pursuant to 18 U.S.C. §1350, as adopted pursuant to 
§906 of the Sarbanes-Oxley Act of 2002 

Inline XBRL Instance Document (the instance document does 
not appear in the Interactive Data File because its XBRL tags 
are embedded within the Inline XBRL document) 

101.SCH  Inline XBRL Taxonomy Extension Schema Document 
101.CAL  Inline XBRL Taxonomy Extension Calculation Linkbase 

Document 

101.DEF  Inline XBRL Taxonomy Extension Definition Linkbase 

Document 

101.LAB  Inline XBRL Taxonomy Extension Label Linkbase Document 
101.PRE  Inline XBRL Taxonomy Extension Presentation Linkbase 

Document 

104 

Cover Page Interactive Data File (formatted as Inline XBRL 
and contained in Exhibit 101) 

_______________ 
+    Denotes a management contract or compensatory arrangement 

Incorporated by Reference 

Form 

SEC File 
No. 

Exhibit 

Filing Date 

Filed 
Herewith 
X 
X 
X 
X 

X 

X 

X 

X 
X 

X 

X 
X 

X 

(cid:3)

126 

 
 
    
  
 
 
  
     
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant  to  the  requirements  of  Section 13  or  15(d)  of  the  Securities Exchange  Act  of  1934,  as  amended,  the 

registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date: February 24, 2021 

CBRE GROUP, INC. 
Registrant 

/s/ ROBERT E. SULENTIC 
Robert E. Sulentic 
President and Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below 

by the following persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

/s/  BRANDON B. BOZE 
Brandon B. Boze 
/s/  BETH F. COBERT 
Beth F. Cobert 
/s/  CURTIS F. FEENY 
Curtis F. Feeny 
/s/  REGINALD H. GILYARD 
Reginald H. Gilyard 

/s/  SHIRA D. GOODMAN 
Shira D. Goodman 

/s/  CHRISTOPHER T. JENNY 
Christopher T. Jenny 

/s/  GERARDO I. LOPEZ 
Gerardo I. Lopez 

/s/  OSCAR MUNOZ 
Oscar Munoz 
/s/  LEAH C. STEARNS 

Leah C. Stearns 

/s/  ROBERT E. SULENTIC 
Robert E. Sulentic 
/s/  LAURA D. TYSON 
Laura D. Tyson 
/s/  RAY WIRTA 
Ray Wirta 
/s/  SANJIV YAJNIK 
Sanjiv Yajnik 

(cid:3)

Title 

Chair of the Board 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Chief Financial Officer 
(Principal Financial and Accounting 
Officer) 
Director and President and 
Chief Executive Officer 
(Principal Executive Officer) 
Director 

Director 

Director 

127 

Date 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

February 24, 2021 

 
 
 
 
   
    
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
     
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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SUBSIDIARIES OF CBRE GROUP, INC. 

AT DECEMBER 31, 2020 

EXHIBIT 21 

The  following  is  a  list  of  subsidiaries  of  CBRE Group,  Inc.  (the  “Company”)  as  of  December 31,  2020,  omitting 
subsidiaries  which,  considered  in  the  aggregate  as  if  they  were  a  single  subsidiary,  would  not  constitute  a  significant 
subsidiary. 

Name 
CBRE Services, Inc. 
CB/TCC, LLC 
CBRE, Inc. 
CBRE Holdings, LLC 
CBRE Partner, Inc. 
CBRE Capital Markets, Inc. 
CB/TCC Global Holdings Limited 
CBRE Holdings Limited 
CBRE Limited 
CBRE Finance Europe LLP 
CBRE Global Holdings SARL 
CBRE Luxembourg Holdings SARL 
CBRE Global Acquisition Company SARL 
Relam Amsterdam Holdings 

State (or 
Country) of 
Incorporation 

Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
Texas 
United Kingdom 
United Kingdom 
United Kingdom 
United Kingdom 
Luxembourg 
Luxembourg 
Luxembourg 
The Netherlands 

(cid:3)

 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
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SUBSIDIARY GUARANTORS OF CBRE GROUP, INC.’S 
REGISTERED DEBT 

AT DECEMBER 31, 2020 

EXHIBIT 22.1 

The following is a list of the subsidiaries of CBRE Group, Inc. (the “Company”) that were issuers, co-issuers or guarantors of 
securities  registered  under  the  Securities  Act  of 1933,  as  amended,  for  which  the  Company  was  an  issuer,  co-issuer  or 
guarantor  as  of  December 31,  2020.  CBRE  Services,  Inc.  is  the  issuer  of  the  4.875% senior  notes  (as  defined  in 
the Company’s Annual Report on Form 10-K for the year ended December 31, 2020), which is guaranteed by the Company 
on a joint and several basis. Each subsidiary listed below jointly and severally guarantees the 4.875% senior notes: 

CBRE, Inc. 
CBRE Global Investors, Inc. 
CBRE Global Investors, LLC 
CB/TCC Global Holdings Limited 
CBRE Capital Markets of Texas, LP 
CBRE Capital Markets, Inc. 
CBRE Clarion CRA Holdings, Inc. 
CBRE Clarion REI Holding, Inc. 
CBRE Government Services, LLC 
CBRE/LJM – Nevada, Inc. 
CBRE Partner, Inc. 
CBRE Technical Services, LLC 
CB/TCC, LLC 
Trammell Crow Company, LLC 
CBRE GWS LLC 
CBRE Business Lending, Inc. 
CBRE Consulting, Inc. 
CBRE/LJM Mortgage Company, L.L.C. 
Insignia/ESG Capital Corporation 
Trammell Crow Development & Investment, Inc. 
CBRE Holdings, LLC 

(cid:3)

 
 
 
 
 
  
[THIS PAGE INTENTIONALLY LEFT BLANK]

Consent of Independent Registered Public Accounting Firm 

EXHIBIT 23.1 

The Board of Directors 
CBRE Group, Inc.: 

We consent to the incorporation by reference in the registration statements (Nos. 333(cid:4137)116398, 333-181235, 333-218113 and 
333-231572  on  Form S-8  and  No.  333-251514  on  Form S-3)  of  CBRE Group,  Inc.  of  our  report  dated  February 24,  2021, 
with respect to the consolidated balance sheets of CBRE Group, Inc. and subsidiaries as of December 31, 2020 and 2019, and 
the related consolidated statements of operations, comprehensive income, cash flows, and equity for each of the years in the 
three-year period ended December 31, 2020, and the related notes and financial statement schedule II, and the effectiveness 
of  internal  control  over  financial  reporting  as  of  December 31,  2020,  which  report  appears  in  the  December 31,  2020 
annual report on Form 10-K of CBRE Group, Inc. 

Our  report  dated  February 24,  2021,  on  the  consolidated  financial  statements  as  of  December 31,  2020,  includes  an 
explanatory  paragraph  related  to  CBRE Group,  Inc.  and  subsidiaries’  change  in  method  of  accounting  for  leases  as  of 
January 1, 2019 due to the adoption of the Accounting Standards Codification Topic 842, Leases. 

Our report dated February 24, 2021, on the effectiveness of internal control over financial reporting as of December 31, 2020, 
expresses  our  opinion  that  CBRE Group,  Inc.  and  subsidiaries  did  not  maintain  effective  internal  control  over  financial 
reporting as of December 31, 2020 because of the effect of material weaknesses on the achievement of the objectives of the 
control criteria and contains an explanatory paragraph that states the following material weaknesses have been identified: 

• 

The  Global  Workspace  Solutions  segment  in  the  Company’s  EMEA  region  (GWS EMEA)  did  not  have 
sufficient  resources  in  the  local  GWS  EMEA  territories  with  the  appropriate  reporting  lines,  roles  and 
responsibilities, authority, training and skill sets to design and operate financial activities, including controls, 
in an appropriate and timely manner. 

•  GWS EMEA did not effectively assess and address the risks posed by changes in the business and the related 
effect  on  the  GWS EMEA  system  of  internal  controls.  In  relation  to  this,  specific  to  the  rollout  of 
GWS EMEA’s  primary  financial  system,  GWS EMEA  did  not  effectively  operate  general  information 
technology  controls  related  to  financial  data  migrations,  user  access,  system  changes  and  financial  data 
processing.  Because  of  the  deficiencies  in  general  information  technology  controls,  the  business  process 
controls (automated and manual) that are dependent on this system were also deemed ineffective because they 
could have been adversely impacted. 

•  GWS EMEA  did  not  design  or  execute  control  activities  that  sufficiently  mitigated  the  financial  reporting 

risks related to GWS EMEA. 

•  GWS EMEA  did  not  have  an  effective  information  and  communication  process  to  identify,  capture  and 

process relevant information necessary for financial accounting and reporting. 

• 

The  Company  did  not  monitor  the  presentation  and  effectiveness  of  components  of  internal  control  through 
evaluation  and  remediation  in  an  appropriate  manner  within  GWS EMEA  and  GWS EMEA  was  not 
sufficiently integrated with the corporate oversight function. 

Consequently,  there  were  control  failures  for  GWS EMEA  in  the  areas  of  revenue  and  receivables,  balance  sheet  account 
reconciliations, journal entries and general information technology controls. 

/s/ KPMG LLP 
Los Angeles, California 
February 24, 2021 

(cid:3)

 
 
 
 
 
 
  
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I, Robert E. Sulentic, certify that: 

CERTIFICATIONS 

EXHIBIT 31.1 

1) 

2) 

3) 

4) 

I have reviewed this Annual Report on Form 10-K of CBRE Group, Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 
a  material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

Based  on  my  knowledge,  the  financial  statements  and  other  financial information  included  in  this  report, 
fairly  present  in  all  material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the 
registrant as of, and for, the periods presented in this report; 

The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure 
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control 
over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and 
have: 

a) 

b) 

c) 

d) 

Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and 
procedures to be designed under our supervision, to ensure that material information relating to the 
registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within  those 
entities, particularly during the period in which this report is being prepared; 

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over 
financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external purposes in accordance with generally accepted accounting principles; 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in 
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of 
the end of the period covered by this report based on such evaluation; and 

Disclosed in this report any change in the registrant’s internal control over financial reporting that 
occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in 
the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to  materially 
affect, the registrant’s internal control over financial reporting; and 

5) 

The  registrant’s  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of 
internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the 
registrant’s board of directors (or persons performing the equivalent functions): 

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control 
over financial reporting which are reasonably likely to adversely affect the registrant’s ability to 
record, process, summarize and report financial information; and 

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a 
significant role in the registrant’s internal control over financial reporting. 

Date: February 24, 2021 

/s/ ROBERT. E. SULENTIC 
Robert E. Sulentic 
President and Chief Executive Officer 

(cid:3)

 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
I, Leah C. Stearns, certify that: 

CERTIFICATIONS 

EXHIBIT 31.2 

1) 

2) 

3) 

4) 

I have reviewed this Annual Report on Form 10-K of CBRE Group, Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 
a  material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

Based  on  my  knowledge,  the  financial  statements  and  other  financial information  included  in  this  report, 
fairly  present  in  all  material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the 
registrant as of, and for, the periods presented in this report; 

The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure 
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control 
over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and 
have: 

a) 

b) 

c) 

d) 

Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and 
procedures to be designed under our supervision, to ensure that material information relating to the 
registrant,  including  its  consolidated  subsidiaries,  is  made  known  to  us  by  others  within  those 
entities, particularly during the period in which this report is being prepared; 

Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over 
financial  reporting  to  be  designed  under  our  supervision,  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for 
external purposes in accordance with generally accepted accounting principles; 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in 
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of 
the end of the period covered by this report based on such evaluation; and 

Disclosed in this report any change in the registrant’s internal control over financial reporting that 
occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in 
the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to  materially 
affect, the registrant’s internal control over financial reporting; and 

5) 

The  registrant’s  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of 
internal  control  over  financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the 
registrant’s board of directors (or persons performing the equivalent functions): 

a) 

b) 

All significant deficiencies and material weaknesses in the design or operation of internal control 
over financial reporting which are reasonably likely to adversely affect the registrant’s ability to 
record, process, summarize and report financial information; and 

Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a 
significant role in the registrant’s internal control over financial reporting. 

Date: February 24, 2021 

/s/ LEAH C. STEARNS 
Leah C. Stearns 
Chief Financial Officer 

(cid:3)

 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
CERTIFICATIONS PURSUANT TO 
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 
(18 U.S.C. SECTION 1350) 

EXHIBIT 32 

The  undersigned,  Robert  E.  Sulentic,  Chief  Executive  Officer,  and  Leah  C.  Stearns,  Chief  Financial  Officer  of 

CBRE Group, Inc. (the “Company”), hereby certify as of the date hereof, solely for the purposes of 18 U.S.C. §1350, that: 

(i) 

(ii) 

the Annual Report on Form 10-K for the period ended December 31, 2020, of the Company (the “Report”) 
fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange 
Act of 1934; and 

the information contained in the Report fairly presents, in all material respects, the financial condition and 
results of operations of the Company at the dates and for the periods indicated. 

Date: February 24, 2021 

/s/ ROBERT E. SULENTIC 
Robert E. Sulentic 
President and Chief Executive Officer 
/s/ LEAH C. STEARNS 
Leah C. Stearns 
Chief Financial Officer 

The  foregoing  certification  is  being  furnished  solely  pursuant  to  18  U.S.C.  Section 1350  and  is  not  being  filed  as 

part of the Report or as a separate disclosure document. 

(cid:3)

 
 
 
 
 
    
  
 
 
 
 
 
 
 
 
 
 
 
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