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Cerner

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FY2019 Annual Report · Cerner
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2019 ANNUAL REPORT

2 0 1 9   A N N U A L   R E P O R T

F or more than 40 years, Cerner has played  

a leadership role in digitizing health, an 
important  step  toward  improving  the  
standard  of  living  of  the  world’s  population.
As we enter the cognitive era of health care,   
Cerner  is  leading,  alongside  our  clients,  
health care’s ever-quickening transformation. 
The  opportunities  in  front  of  Cerner  are 
massive,  as  we  expect  the  foundational 
work  from  digitization  to  begin  harvesting 
its  true  potential  –  to  encourage  health  and 
wellness, to shift to preventative care and to 
reduce  costs  that  have  yet  to  be  contained. 
It’s  why  we  believe  that,  in  a  seamless 
and  connected  world,  everyone  thrives.

Table of Contents: Annual Report 2019

Board of Directors ................................................................................................................................................................................2
Leadership ................................................................................................................................................................................................3
Cerner’s long-term performance ..................................................................................................................................................4
A letter to our shareholders, clients and associates ...........................................................................................................5
Appendix: Reconciliation of GAAP results to Non-GAAP results ..............................................................................13
Corporate responsibility .................................................................................................................................................................. 14
Form 10-K ............................................................................................................................................................................................... 19
Business and Industry Overview ......................................................................................................................................... 22
Risk Factors .................................................................................................................................................................................... 29
Properties........................................................................................................................................................................................44
Market for Registrant’s Common Equity, Related Stockholder Matters  
and Issuer Purchases of Equity Securities ......................................................................................................................45
Selected Financial Data ...........................................................................................................................................................46
Management’s Discussion and Analysis of Financial Condition and Results of Operations  ............... 47
Quantitative and Qualitative Disclosures about Market Risk .................................................................................57
Controls and Procedures  ....................................................................................................................................................... 58
Security  Ownership  of  Certain  Beneficial  Owners  and  Management and  
Related Stockholder Matters ................................................................................................................................................ 59
Exhibits and Financial Statement Schedules  ...............................................................................................................60
Reports of Independent Registered Public Accounting Firm ..............................................................................66
Consolidated Balance Sheets  ..............................................................................................................................................69
Consolidated Statements of Operations . ......................................................................................................................70
Consolidated Statements of Comprehensive Income  ............................................................................................. 71
Consolidated Statements of Cash Flows  ........................................................................................................................72
Consolidated Statements of Changes in Shareholders’ Equity. .......................................................................... 73
Notes to Consolidated Financial Statements ................................................................................................................74
Basis of Presentation, Nature of Operations and Summary of Significant Accounting Policies ..74
Revenue Recognition ..........................................................................................................................................................77
Receivables............................................................................................................................................................................... 81
Investments ............................................................................................................................................................................. 82
Property and Equipment ..................................................................................................................................................84
Leases .........................................................................................................................................................................................84
Software Development .....................................................................................................................................................86
Business Acquisition. .......................................................................................................................................................... 87
Goodwill and Other Intangible Assets .......................................................................................................................88
Long-term Debt ....................................................................................................................................................................89
Fair Value Measurements .................................................................................................................................................. 91
Contingencies. ....................................................................................................................................................................... 92
Other Income ......................................................................................................................................................................... 93
Income Taxes ..........................................................................................................................................................................94
Earnings Per Share ..............................................................................................................................................................96
Share-Based Compensation and Equity ..................................................................................................................96
Foundations Retirement Plan.......................................................................................................................................100
Purchase Obligations .......................................................................................................................................................100
Segment Reporting .............................................................................................................................................................101
Quarterly Results ................................................................................................................................................................ 102
Stock price performance graph ............................................................................................................................................... 103
Corporate information ..................................................................................................................................................................104

1

Board of Directors

Brent Shafer
Chairman of the Board and Chief Executive Officer 
Cerner Corporation

Gerald E. Bisbee Jr., Ph.D., M.B.A.
Co-founder and Executive Chairman
The Health Management Academy

Mitchell E. Daniels Jr., J.D.
President
Purdue University

Linda M. Dillman
Former Chief Information Officer
QVC, Inc.

Julie L. Gerberding, M.D., M.P.H.
Executive Vice President and Chief Patient Officer, 
Strategic Communications, Global Public Policy and 
Population Health, Merck & Co., Inc.

John J. Greisch, M.B.A.
Former President and Chief Executive Officer
Hill-Rom Holdings, Inc.

Melinda J. Mount, M.B.A.
Former President
AliphCom, Inc. (d/b/a Jawbone)

George A. Riedel, M.B.A.
Former Chairman and Chief Executive Officer
Cloudmark, Inc.

R. Halsey Wise, M.B.A.
Founder and Chief Executive
Lime Barrell Advisors, LLC

William D. Zollars
Former Chairman, Chief Executive Officer and President
YRC Worldwide, Inc.

2

Leadership

Brent Shafer
Chairman of the Board and 
Chief Executive Officer

Donald D. Trigg
President

Marc G. Naughton
Executive Vice President and 
Chief Financial Officer

John T. Peterzalek
Executive Vice President and 
Chief Client and Services 
Officer

Tracy L. Platt
Executive Vice President and 
Chief Human Resources Officer

Randy D. Sims
Executive Vice President, 
Chief Legal Officer and 
Secretary

Travis S. Dalton
Senior Vice President and 
President,
Cerner Government Services

Daniel P. Devers
Senior Vice President,
Cloud Strategy

Kimberly H. Gerard
Senior Vice President and
Chief Transformation Officer

Darrell E. Johnson
Senior Vice President and
Chief Marketing Officer

Eva L. Karp, D.H.A.
Senior Vice President,
Chief Clinical and Patient Safety 
Officer

Rama V. Nadimpalli
Senior Vice President and GM, 
Cerner India

Emil E. Peters
Senior Vice President and 
President,
Cerner Global

Brenna M. Quinn
Senior Vice President,
Revenue Cycle

Michael R. Battaglioli
Vice President and 
Chief Accounting Officer

3

Cerner’s long-term performance

This table provides a view of our growth over the last decade and since we first became a publicly 
traded company in 1986.

1986 

2009 

2019 

2009 - 2019 

1986 - 2019

Compound Annual Growth Rates

Previous Decade  Since Going Public

Top Line 

Bookings 

Revenue 

$18 

$1,832  

$5,990  

$17  

$1,672  

$5,693  

     Domestic Revenue  

$17  

$1,399  

$5,038  

     Global Revenue  

$0.2  

$273  

$654  

Revenue Backlog 

$11  

$4,212   $13,708  

Bottom Line  Operating Earnings (GAAP) 

$3  

$292  

$601  

Operating Margin (GAAP) 

14.8% 

17.5% 

10.6%

Net Earnings (GAAP) 

$2  

$193  

$529  

Diluted Earnings Per Share (GAAP) 

$0.01  

$0.58  

$1.65  

13% 

13% 

14% 

9% 

13% 

7% 

11% 

11% 

Adjusted Operating Earnings¹ 

$3  

$309  

$1,052  

13% 

Adjusted Operating Margin¹ 

14.8% 

18.5% 

18.5%

Adjusted Net Earnings¹ 

$2  

$204  

$862  

Adjusted Diluted Earnings Per Share¹  $0.01  

$0.61  

$2.68  

Balance Sheet  Total Assets 

$26  

$2,149  

$6,895  

     Cash and Investments 

$8  

$559  

$961  

Days Sales Outstanding 

 161  

 90  

 72  

Total Debt 

Equity 

$1  

$121  

$1,038  

$16  

$1,581  

$4,317  

Cash Flow 

Operating Cash Flow 

$1  

$347  

$1,313  

Free Cash Flow¹ 

($1) 

$138  

$568  

Investment 
Growth

Capital Expenditures 

Research and Development 

$1  

$2  

$131  

$472  

$285  

$784  

Market 
Performance

Associate Headcount 

 149  

 7,576  

 27,424  

Cerner Stock Price 

$0.24  

$20.61  

$73.39  

  Market Capitalization 

$45   $6,742   $22,784  

NASDAQ Composite Index 

$349   $2,269  

$8,973  

S&P 500 Index 

$242  

$1,115  

$3,231  

16% 

16% 

12% 

6% 

-2% 

24% 

11% 

14% 

15% 

14% 

11% 

14% 

14% 

13% 

15% 

11% 

19%

19%

19%

28%

24%

17%

18%

17%

19%

20%

18%

18%

16%

-2%

23%

18%

24%

NM

21%

20%

17%

19%

21%

10%

8%

Notes

Amounts are in millions except operating margin, adjusted operating margin, diluted earnings per share, adjusted diluted earnings per 
share, associate headcount, stock prices and index information.

NM = Not Meaningful

¹Adjusted operating earnings, adjusted operating margin, adjusted net earnings, adjusted diluted earnings per share, and free cash flow reflect adjustments 
compared to results reported on a Generally Accepted Accounting Principles (GAAP) basis. Non-GAAP results should not be substituted as a measure 
of our performance but instead should be used along with GAAP results as a supplemental measure of financial performance. These non-GAAP financial 
measures  are  used  by  management  along  with  GAAP  results  to  analyze  our  business,  to  make  strategic  decisions,  to  assess  long-term  trends  on  a 
comparable basis, and for management compensation purposes.  Please see the appendix following “A letter to our shareholders, clients and associates” 
for a reconciliation of these items to GAAP results. 

4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A letter to our shareholders, clients and associates

At the intersection of health care and technology

Thank you for your ongoing partnership and engagement with Cerner. Your belief in our mission, 
and support of our company, is foundational to our success. 

We are making important strides to position Cerner to play a leadership role in the next wave of 
health care’s evolution. Our associates are advancing the success of our clients, and we’ve launched 
a new operating model that is yielding important efficiencies. We’re forming critical collaborations 
to accelerate innovation and investing in research and development to improve health care. 

For more than 40 years, Cerner has played a leadership role in digitizing health care – an important 
step toward improving the standard of living of the world’s population. Since the beginning, we’ve 
had a vision for what comes after. 

With nearly three million health care professionals accessing Cerner’s systems every day, we manage 
the data of nearly 250 million lives around the world. As we enter the cognitive era of health care, 
Cerner is leading, alongside our clients, health care’s ever-quickening evolution. The opportunities 
in front of Cerner are massive, as we expect the foundational work from digitization to enable health 
care’s true potential – to focus on preventative care, to improve safety, to reduce costs that have yet 
to be contained and to help us all be more connected and thrive. 

Worldwide acute EHR market share leader 

Global acute care
hospital market share
(n= 11,761 acute care hospitals)

Epic

MEDITECH
Allscripts
cpsi
MEDHOST
athenahealth
Other

Market share data validated as of Dec. 31, 2018, by KLAS Research. Data sourced from the following reports: “Global (Non-US) EMR Market Share 2019: Large Public Tenders Shape 2018 EMR Landscape,” May 2019. 
©2019 KLAS Enterprises, LLC. All rights reserved. (pg. 18) and “US Hospital EMR Market Share 2019: Significant Movement in Every Market Sector,” April 2019. © 2019 KLAS Enterprises, LLC. All rights reserved. (pgs. 22-28)

5

Going into a U.S. election year, driving value through preventative medicine, reducing waste and 
improving the patient and clinician experience will remain priorities in the U.S. and beyond. These 
considerations are more crucial than ever, as data privacy and interoperability are elevated in the 
public eye as a result of widespread media coverage and advocacy efforts, alongside prevention, 
affordability  and  access.  Consumers  are  demanding  the  ability  to  control  their  health  data.  We 
believe  regulators  can  make  incremental  changes  to  data  privacy  frameworks  while  prioritizing 
people’s access to their own information and ensuring providers have the data needed to make 
better  health  care  decisions.  Cerner  remains  committed  to  partnering  with  leaders  around  the 
world to advance interoperability and drive efficiencies in health care through technology. In fact, 
Cerner was vocal in recent rulemaking, advocating for the finalization of the Office of the National 
Coordinator  for  Health  Information  Technology  (ONC)  proposed  rule  on  provisions  of  the  21st 
Century Cures Act, supporting interoperability of electronic health information. 

We believe health care could change more in the next 10 years than it has the previous 30 as the 
influences of digital disruption, changing regulatory environments and increasing consumerization 
continue to propel the industry forward. We’ve laid the groundwork and are now at the edge of the 
possible. I’m honored to share the highlights of our year with you. 

Focused on delivering value 

In 2019, we grew revenue by six percent to $5.69 billion. This growth reflects ongoing client demand 
for our solutions and services, driven by the need to adapt to new regulatory requirements and 
changing reimbursement models, while delivering safer and more efficient care. Over the past 10 
years, our Compound Annual Growth Rate is 13 percent. 

2019
$5.69B

I discussed our focus on improving our results 
in  2019.  In  April,  we  committed  publicly  to 
increase  our  adjusted  operating  margin1    to 
20  percent  for  the  fourth  quarter  of  2019. 
I’m  pleased  to  share  that  we  met  this  goal, 
increasing  our  adjusted  operating  margin1 
from  18.7  percent  in  the  fourth  quarter  of 
2018 to 20.3 percent in the fourth quarter of 
2019. This improvement was the result of solid 
execution  and  transformative  actions  aimed 
at driving operating efficiencies and business 
simplification. 

In  2019,  we  returned  $1.4  billion  of  capital  to 
shareholders  through  the  introduction  of  a 
quarterly  dividend  and  our  share  buyback 
program.  We  also  expanded  our  share 
repurchase program and exited 2019 with an 
authorized amount available for repurchase of 
$1.7 billion.  We expect to continue using our 
balance sheet and cash flow to return value to 
shareholders and invest in growth.

Revenue growth
In billions

$6

$5

$4

$3

$2

$1

0

$1.85B

2010

2012

2014

2016

2018

6

Prepared for what’s next

Last year, we shared phase one of Cerner’s new operating model — essentially an organizational 
restructure to align the business closer to clients — and the transformative actions we are taking 
to manage our portfolio, improve processes and simplify how we do business. From our executive 
leadership team to our Board of Directors to our engagement with shareholders, we’ve had strong 
alignment on Cerner’s transformation.

During  2019,  Cerner  strengthened  its  governance  by  refreshing  its  Board,  designating  a  Lead 
Independent Director and establishing a Finance & Strategy Committee.  We welcomed four new 
independent  directors  -  John  Greisch,  Melinda  Mount,  George  Riedel,  and  R.  Halsey  Wise,  who 
joined our other five independent directors,  Gerald E. Bisbee, Jr., Mitchell E. Daniels, Jr., Linda M. 
Dillman, Dr. Julie Gerberding, and William D. Zollars, forming a Board of seasoned leaders.

Our  Board’s  advice  and  counsel,  alongside  their  expertise,  leadership  and  experience,  help  us 
continue to evolve in the changing landscapes of health care and technology. In fact, three of our 
Board members were recently named to WomenInc.’s Most Influential Corporate Board Directors in 
2019 for their achievements in business and contributions to advancing technology and innovation. 
We  are  honored  to  have  such  strong  leaders  on  our  Board  as  we  all  work  together  to  advance 
Cerner’s mission.

We have also structurally realigned around improving our client experience, innovating at scale and 
driving profitable growth. We’re taking steps to improve our client experience as a result of deep 
conversations  and  candid  client  feedback.  We’re  investing  in  industry  standard  tools,  including 
new contracting, quoting and customer relationship management solutions to improve business 
practices.  We’re  improving  our  internal  and  client-facing  planning  processes,  advancing  our 
platforms to speed innovation to clients and working to improve the clinician experience, bringing 
the joy back to practicing medicine – more on this later. 

Operationally,  we’re  improving  processes  across  Cerner,  simplifying  business  and  leveraging 
automation. We’re refining our strategic focus, introducing more disciplined portfolio management 
and  efficient  research  and  development  processes  to  enable  future  opportunities  and  adjacent 
business  growth.  As  a  result,  we  are  positioned  to  take  advantage  of  our  rapidly  changing 
opportunities while delivering additional value to our shareholders.

Executing on our commitments

Meeting the needs of our clients remains our most important priority.  We are focused on advancing 
our clients’ success alongside our transformation. 

Our  work  is  always  personal  –  it’s  what  draws  us  to  health  care.  Our  partnership  with  the  U.S. 
Department of Veterans Affairs (VA) and the U.S. Department of Defense is personal, as my own father 
was a World War II Army Veteran who received care from the VA. I’m honored to work with heroes 
like Greg Gadson, retired colonel, who served in every major U.S. conflict since 1989 and is a member 
of the Cerner Government Advisory Board, giving his time to help improve care for Veterans like my 
dad. We are actively engaged with Veteran and Military Service Organization communities, hosting 
quarterly Service Organization Roundtables with national-level Service Organization leadership.

We’re connecting care for people around the world. In London, we went live in November 2019 with 
Cerner Millennium® in Chelsea and Westminster Hospital NHS Foundation Trust, bringing them on 
the same system as Imperial College Healthcare NHS Trust, sharing pathways and integrating care 

7

practices  for  the  benefit  of  the  large  London 
population they mutually serve. 

including  meaningful  changes 

We  are  making  enhancements  to  our  core 
products, 
in 
Revenue  Cycle,  where  our  clients  have  shared 
positive feedback on our increased collaboration 
and the direction of IP development. We released 
a  new  three-year  roadmap,  informed  by  their 
priorities, and we increased engineering capacity 
in  order  to  meet  client  demand,  upgrading 
more  clients  and  delivering  new  Application 
Programming 
to  help 
organizations further leverage a comprehensive 
Revenue  Cycle  portfolio.  Across  all  of  Cerner’s 
products  in  2019,  we  had  more  than  1,200 
releases,  enabling 
improved  workflows  and 
efficiencies for our clients.

Interfaces 

(APIs) 

Advancing our 
federal business

• Migrated 23.5 million historical records for 
Veterans in 2019; go-lives begin in 2020

• Deployed 8 DoD sites in Washington state, 

California and Idaho

• Acquisition of AbleVets in 2019, a strategic 

consulting and engineering firm that is 
expected to accelerate our success in providing 
integrated care for Veterans, service members 
and their families

In addition to advancing our products, we are committed to advancing their underlying infrastructure. 
We reported uptime of 99.992 percent in 2019, an increase over last year’s already impressive high. 
We’re providing unparalleled service in support of our clients as well. Cerner was named No. 1 for 
client service and technical support by Black Book for the fourth year in a row. 

Shaping the health care of tomorrow

To truly capitalize on our market opportunities, we must stay one step ahead of our ever-changing 
industry.  Innovation  is  built  into  our  mission,  and  it’s  a  key  component  of  Cerner’s  investment 
strategy.  We  celebrated  our  500th  patent  in  2019  and  continue  to  invest  more  dollars  annually 
in research and development than any of our core competitors. We are actively determining and 
deploying the required workforce capabilities to bring our transformation to life, including the areas 
of cybersecurity and cloud engineering.

We  are  shaping  the  health  care  of  tomorrow  around  the  world,  including  creating  international 
opportunities  for  collaboration  and  innovation.  Intermountain  Healthcare  in  Salt  Lake  City,  Utah 
is  a  pioneer  in  care  process  models,  using  data  to  identify  practices  and  outcomes  subject  to 
greatest variance, cost or risk. Through their longstanding work with Cerner, Intermountain formed 
a partnership with Royal Free London Hospitals. This resulted in impressive process innovations in 
a number of areas of patient care – an example being in teledermatology, where the new processes 
have  resulted  in  a  51  percent  reduction  in  unnecessary  clinic  referrals,  reducing  wait  times  for 
patients and cost for the hospital. 

With Cerner’s evolution to the Software as a Service (SaaS) health care IT partner, clinicians will be 
able to take advantage of our most current product offerings sooner. Through our collaboration 
with Amazon Web Services (AWS), we are positioned well in pursuit of Cerner’s goal to be the SaaS 
platform for health care, creating a cognitive and more intuitive experience while removing barriers 
to client adoption.

These advancements are critical as we enter the cognitive era of health care. At the Cerner Health 
Conference, Dr. William Feaster, chief health information officer at CHOC Children’s, shared early 
results of a data science project conducted in collaboration with Cerner and AWS to identify patients 

8

at a higher risk for re-admission, which has resulted in re-admission declines, sharing “It’s not just a 
headline anymore – it’s an actual part of what we’re doing.” From Cerner’s Opioid Toolkit to our St. 
John Sepsis Surveillance Agent to new research leveraging our EHR and AWS’ cloud platform, we 
have a strong track record of improving lives. And we’re just getting started.

We believe the best care happens when data is connected across disparate systems and health 
care entities. It’s why we will always remain a champion of interoperability – making free data flow 
easier, while ensuring appropriate measures are taken to protect patient data and privacy.  People 
benefit from access to the right information, in the right context, at the right time. It’s also why 
we deliver innovation through collaboration, with more than 100 unique, secure and reliable client 
and third-party applications live in more than 700 environments and used by 100,000 providers 
and consumers. Beyond adding new apps, we’re increasing consumer and provider engagement 
via  APIs  –  including  scheduling-based  apps  like  Kyruus  for  consumers  and  non-emergency 
transportation  solutions  like  Uber  Health,  which  helps  providers  eliminate  an  important  access 
barrier by scheduling rides for patients. 

Horizons of growth

We’ve  accomplished  much  on  the  journey  toward  the  digitization  of  health  care  in  the  past  40 
years. And our journey has just begun. Looking to the future, we see Cerner’s path to continued 
growth extending beyond the hospital, fee-for-service and our core Millennium base. 

Going back to our founders, we’ve had a vision beyond the electronic health record. We envisioned 
a  Health  Network  Architecture  for  providers  of  care  in  every  community  –  automating  care 
processes, connecting the person, studying data and pushing insights into the care process. We’ve 
laid the foundation and believe this can be accomplished in the decade to come. 

Health  systems  are  building  network  strategies  within  specific  metropolitan  statistical  areas  to 
enhance contracting power, increase patient “stickiness” and move closer to the premium dollar. 
Cerner’s  opportunity  is  enabling  performance  improvements  under  value-based  contracting 
through  network  design,  cybersecurity  and  analytic  services.  HealtheIntent®  –  Cerner’s  native 
cloud, big data analytics and insights platform – was purpose built to be the unifier of multiple data 
sources so providers can deliver care across disparate EHRs, providers and across the continuum. 
Today, HealtheIntent already has more than 1,000 data connections, more than 60 connected EHR 
systems, and more than 140 connected claims and payer vendors.

Through  our  unified  data  foundation,  we  aim  to  create  a  world  where  the  walls  of  care  venues 
become  transparent.  Information  will  travel  between  care  centers  regardless  of  location.  We 
believe in delivering insights that extend beyond the hospital, including data from providers, payers, 
employers and technology vendors to enable high quality, low cost care. 

This year, Geisinger announced an expansion of its use of HealtheIntent as the preferred data platform 
across its diverse care delivery network, extending actionable insights and intelligence from the 
Cerner platform across its clinical enterprise, accountable care organization and Geisinger Health 
Plan. Geisinger is recognized for delivering the highest quality, lowest cost care – and furthered its 
relationship with Cerner after realizing the value of the robust intelligence and analytical capabilities 
of our platform to bring together health care’s ever-increasing data from many sources, including 
disparate EHRs. While Geisinger does not partner with Cerner for their EHR, they are a long-term 
client, and represent the market opportunities outside of our core Millennium base. 

9

HealtheIntent  also  positions  Cerner  as  a  trusted  source  of  curated  health  data.  In  2019,  we  saw 
early successes in this space, including the development of the Cerner Learning Health NetworkSM 
to  help  clinicians  gain  health  insights  and  guide  care.  We  launched  a  pilot  with  Duke  Clinical 
Research Institute in August 2019 to evaluate the potential impact of proven therapies for chronic 
cardiovascular  disease.  We  expect  the  Cerner  Learning  Health  Network  to  have  wide-reaching 
applications in life sciences, pharmaceuticals and health care at large by accelerating innovation 
and life-saving insights. Partnered with Cerner’s HealtheDataLabTM, researchers can transform sets 
of de-identified patient data into research-ready formats and build complex models and algorithms 
to give providers more information to make informed care decisions. By using predictive modeling 
and  intelligence,  the  ecosystem  supports  early  identification  of  individuals  who  may  be  at  risk 
for costly episodes of care and can help pinpoint the most effective and cost-efficient treatment 
options.

We’re making good progress in markets that extend beyond health systems, including with Cerner’s 
HealtheHistorySM, which provides HIPAA-compliant patient medical records for life insurance, legal 
firms,  pharmaceutical  companies  and  other  industries. We  expect  continued  growth  in  creating 
information-based  solutions  that  reinvent  traditional  health  care  businesses,  allowing  clients  to 
better serve their markets and ultimately change lives.

We are also helping our clients increasingly move beyond fee-for-service. In 2019, Cerner focused 
on launching solutions to deliver a value-based care offering for health care providers participating 
in  Medicare’s  BPCI  Advanced  program,  to  support  affordable  health  care  delivery  focused  on 
improving  health  outcomes.  We’re  delivering  innovative  solutions  for  patient  empowerment, 
including  at  BayCare  Health  System,  which  leverages  advanced  technologies  and  services  from 
Cerner,  Lumeris  and  Salesforce  to  better  manage  its  populations,  increasing  access  to  care  and 
improving the health status of patients.  

In 2019, Cerner’s Strategic Growth business areas – Health Networks, Long Term and Post-Acute 
Care, Data-as-a-Service, Consumer and Workforce Health Services and Real Time Health System 
– grew 22 percent over the prior year, and we expect to move further and faster in the quarters 
to come. EHR-agnostic offerings and our collaborations with partners like Lumeris, ResMed and 
Salesforce are emblematic of the opportunities ahead – we believe a combination of thoughtful 
build, buy and partner assessments will accelerate our vision to build a system of health and care 
with the individual at the center.

Cerner associates – making a difference around the world

More  than  40  years  later,  the  one  constant  in  Cerner’s  success  has  been  our  associates  and 
their  passion  for  the  work  they  do.  From  improving  health  care  to  making  a  difference  in  their 
communities, their impact is felt around the world.

We’ve discussed our innovative culture, which exists only when a diversity of voices, experiences 
and expertise are engaged. We’re proud of our diverse associate base, and our continued efforts to 
build and improve upon Cerner’s culture of inclusion. 

In 2019, I had the honor of signing the CEO Action for Diversity & Inclusion, reflecting Cerner’s – and 
my – pledge to advance equity across our company and the broader business community. Globally, 
we’ve  invested  in  additional  programming  to  advance  diversity  and  inclusion  in  the  workforce, 
workplace, marketplace and community. From encouraging more females to choose STEM careers 
to connecting our associates around the globe through Associate Business Resource Groups, we 
are committed to advancing these important conversations and initiatives. In 2019, we launched 

10

involved 

increasingly 

training  for  associate  diversity  champions 
across  Cerner,  speed  mentoring  sessions  and 
speaker  sessions  –  and  much  more.  Cerner 
in  diversity 
became 
discussions  with  our  clients  and  communities, 
including  welcoming  400  client  executives 
to  our  first  diversity  session  at  Cerner  Health 
Conference. We’ve continued to be recognized 
by  the  Human  Rights  Campaign  for  being  a 
best  place  to  work  for  LGBTQ  Equality  and 
were  honored  to  be  named  a  Best  Employer 
for Diversity for the second year in a row and a 
World’s Best Employer by Forbes.

First Hand programs are improving the learning 
environments and lives of children in 14 Bangalore-area 
government schools

they  work  and 

Associate impact 
around the world

•  Associates volunteered with nearly 1,300
   organizations

•  Nearly 74,000 lives touched through First
   Hand Foundation

Our  associates  give  back  to  the  communities 
live,  contributing 
where 
millions of dollars last year to Cerner’s partner 
foundation, First Hand. First Hand encompasses 
two  501(c)(3)  charitable  organizations,  First 
Hand  Foundation  and  Healthe  Kids  Institute. 
Funding for these organizations helps children, 
families and communities reach their full health 
potential  and  impacted  nearly  74,000  lives 
in  2019  through  wellness  screenings,  healthy 
lifestyle  programming,  case  grants  and  more. 
Conducted around the world, wellness screenings help close the gap for health issues children face 
every day by identifying potential medical issues, referring for additional care and, when needed, 
providing case grant funding to cover associated costs. In India alone, the foundation conducted 
more than 16,000 wellness screenings in 2019 and impacted the lives of 3,700 children by helping 
improve sanitation and health conditions in schools. More than 1,100 case grants were provided 
around the world in 2019. Associates also participated in seven global medical mission trips in six 
countries last year, serving more than 4,500 people. 

•  300 tons diverted from landfill through
  sustainability efforts

In India, we launched the Cerner Smart Health Initiative, partnering with non-profit organizations 
to begin the digitization of primary health care centers. As part of this initiative, we are now live 
with  our  Millennium  ambulatory  solution  across  50  clinics,  providing  streamlined  workflows  and 
improved patient care, while innovating ways for providers to reach populations in remote, rural 
locations without a physician physically present. 

Associates  give  their  time  as  well,  volunteering  with  nearly  1,300  organizations  focused  on 
diversity,  civic  issues,  children’s  health,  Veterans’  health  and  wellness,  environmental  change, 
education and more. Cerner associates from around the world reached out to see how they could 
help Australia following extensive wildfires in the country. The Cerner Australia team kicked-off a 
number of initiatives in support of fire recovery, including fundraising events across our Australian 
offices, blood donation drives, and crafting sessions for injured and orphaned wildlife. Our Cerner 
Government  Services  organization  financially  supports  and  partners  with  the  Elizabeth  Dole 
Foundation and HillVets to help advance their missions supporting Veterans, servicemembers and 
military caregivers.

We  believe  in  making  the  world  a  better  place  through  our  business  practices,  too.  We  recycle 
consumables, reduce waste and practice energy reduction when possible. In 2019, we diverted more 
than 300 tons from landfills through our recycling and composting programs in our owned facilities. 

11

We  use  a  formal  energy  management  system  and  continue  to  invest  in  additional  sustainability 
measures  whenever  financially  feasible,  including  using  sustainable  practices  for  building  new 
construction.  Our  associates  are  passionate  about  this  topic,  with  more  than  700  participating 
in  a  grass-roots  group  focused  on  advancing  sustainable  practices  through  carpooling,  campus 
recycling and other self-led efforts to decrease their environmental footprint.

We are a mission-driven company, and I’m honored to lead an associate base so passionate about 
contributing to the systemic improvement of health care delivery and the health of communities. 
Effective, efficient health care is foundational to all of life’s opportunities – I’m proud of the way our 
associates contribute to a world where everyone thrives.

Conclusion

On behalf of Cerner associates around the world, thank you for your investment in our company 
and support of our vision. I’m proud of what we have achieved together in 2019 – of the confidence 
we’ve built in our operations, the efficiencies we’ve created and the innovation we’ve advanced. 
Most importantly, I’m excited for the future ahead of us. Thanks to the efforts of our transformation, 
the  innovation  of  our  associates,  and  the  partnership  of  our  clients,  we  are  closer  than  ever  to 
bringing our Health Network Architecture vision to life. Health care is too important to stay the 
same – and Cerner expects to play a leading role in changing health care for the better.    

Brent Shafer
Chairman of the Board and 
Chief Executive Officer  

1Adjusted operating margin reflects adjustments compared to results reported on a Generally Accepted Accounting Principles (GAAP) basis. Non-GAAP 
results should not be substituted as a measure of our performance but instead should be used along with GAAP results as a supplemental measure of 
financial performance. This non-GAAP financial measure is used by management along with GAAP results to analyze our business, to make strategic 
decisions, to assess long-term trends on a comparable basis, and for management compensation purposes. Please see the appendix following “A letter 
to our shareholders, clients and associates” for a reconciliation of this item to GAAP results.

12

Appendix:
Reconciliation of GAAP results to Non-GAAP results*

Adjusted Operating Earnings and  
Adjusted Operating Margin

($ in millions)

1986

1986

2009

2009

2019

2019

Operating 
Earnings

Operating 
Margin %

Operating 
Earnings

Operating 
Margin %

Operating 
Earnings

Operating 
Margin %

Operating earnings (GAAP)

$3

14.8%

$292

17.5%

$601

10.6%

  Share-based compensation expense

  Acquisition-related amortization

  Organizational restructuring and other expense

  Charge related to client dispute

  Vendor settlement

Adjusted Operating Earnings (non-GAAP) / 
Adjusted Operating Margin (non-GAAP)

17

109

85

221

29

7

$3

14.8%

$309

18.5%

$1,052

18.5%

Adjusted Net Earnings and  
Adjusted Diluted Earnings Per Share

1986

2009

2019

($ in millions, except per share data)

Net 
Earnings 

Diluted 
Earnings 
Per Share

Net 
Earnings 

Diluted 
Earnings 
Per Share

Net 
Earnings 

Diluted 
Earnings 
Per Share

Net earnings (GAAP)

$2 

$0.01 

$193 

$0.58 

$529 

$1.65 

Pre-tax adjustments for Adjusted Net Earnings:

  Share-based compensation expense

  Acquisition-related amortization

  Organizational restructuring and other expense

  Charge related to client dispute

  Vendor settlement

  Investment gains

17 

After-tax adjustments for Adjusted Net Earnings:

  Income tax effect of pre-tax adjustments

(6)

109 

85 

221 

29 

7 

(29)

(81)

(8)

  Share-based compensation permanent tax items

Adjusted Net Earnings (non-GAAP) / Adjusted 
Diluted Earnings Per Share (non-GAAP)

Free Cash Flow

($ in millions)

Cash flows from operating activities (GAAP)

Capital purchases

Capitalized software development costs

Free Cash Flow (non-GAAP)

Cash flows from investing activities (GAAP)

Cash flows from financing activities (GAAP)

$2 

$0.01 

$204 

$0.61 

$862 

$2.68 

1986

2009

2019

$1 

(1)

(1)

$347 

$1,313 

(131)

(78)

(472)

(273)

($1)

$138 

$568 

($2)

($1)

($394)

($640)

$17 

($601)

*More detail on these adjustments and management’s use of Non-GAAP results is in our 2019 annual report on Form 10-K and our current reports on Form 8-K.

13

Corporate responsibility: 2019 in review

Cerner believes we have a responsibility to our clients, associates, shareholders and the communities 
in which we operate to conduct business in a manner that promotes strong corporate, social and 
environmental  governance.  We  believe  this  commitment  to  corporate  responsibility  inherently 
drives value for all Cerner stakeholders.

We routinely evaluate, modify and improve our approach to business through diligent corporate 
oversight, promoting a clean environment, fostering a fully inclusive and diverse workforce, and 
supporting our local communities. We are thoughtful about the initiatives we have in place and will 
continue to implement and enhance our policies, driving ongoing improvements in sustainability 
and value to all we have the privilege to serve.

Board of directors

Gender diversity

Board tenure

Male
70%

Female
30%

6-15 
years

1-5
years

16+
years

Board skills and attributes

Leadership
Health care
Technology
Global business
Financial statement experience
Gov’t. and public policy
Data privacy and cybersecurity
Academia

0

2

4

6

8

10

Number of Board members

Linda Dillman 
Julie Gerberding 
Melinda Mount

Chief executive officer
compensation

Named executive officers (NEO)
compensation

Other
2%

Base salary
6%

Other
2%

Base salary
12%

Long-term 
incentive plan 
equity award
82%

Performance-based
cash incentives
10%

Long-term 
incentive plan 
equity award
72%

Performance-based
cash incentives
14%

In 2019 we refreshed and 
increased the size of the 
Board with the addition of 
four highly experienced 
and successful independent 
directors. Cerner’s Board 
members possess the 
desirable skills and attributes 
to lead the company into the 
next phase of our growth.

Executive 
compensation

Our compensation strategy 
is linked to our performance 
management philosophy, 
which is designed to 
identify and reward 
associate performance 
through compensation. 
We believe in pay for 
performance and linking 
executive compensation 
with shareholder value, as 
represented by our CEO and 
NEO pay mix.

14

Human capital

“Delivering on Cerner’s vision of a ‘seamless and connected world where everyone thrives’ requires us 
to intentionally foster a more inclusive work environment where associates from all backgrounds help 
shape the future of health care. Our ongoing commitment to diversity and inclusion is an important 
aspect of our culture and one of the things that makes Cerner a great place to work.”

Brent Shafer, Chairman and CEO

Diversity 

United States associates
by gender

United States associate
ethnic diversity

Cerner believes in representing 
and including all voices. We 
serve the health care needs 
of all, and our commitment to 
diversity and inclusion enables 
our ongoing innovation.

In 2019, we revamped our 
Associate Business Resource 
Group initiatives to promote 
our associates’ ability to 
connect around shared identity 
or experiences so that group 
members can help each other 
navigate the workplace. These 
groups serve as important 
resources for our associates’ 
career development and 
enhance Cerner’s workforce 
attraction, market position 
and community outreach. 
We are providing a space for 
associates to come together 
and address key success 
factors through a specific 
cultural lens.

Male
59.8%

Female
40%

Diverse
25%

Not declared
0.2%

800+

U.S. military Veteran 
and reservist associates

Forbes® Best Employers for Diversity

2019

Human Rights Campaign Foundation™ 
Best Places to Work for LGBTQ Equality 

Forbes® Best Employers for New Grads 

Cerner’s approach to diversity and inclusion

Community
Community
Cerner supports regional economies 
Cerner supports regional economies 
through partnerships that develop healthy 
through partnerships that develop healthy 
and educated individuals. 
and educated individuals. 

Marketplace
Marketplace
Cerner’s corporate mission is to relentlessly 
Cerner’s corporate mission is to relentlessly 
seek breakthrough innovation that will 
seek breakthrough innovation that will 
shape health care of tomorrow.
shape health care of tomorrow.

Workplace
Workplace
Cerner leverages an environment that 
Cerner leverages an environment that 
is conducive to having associates feel 
is conducive to having associates feel 
fully engaged so that they feel safe, 
fully engaged so that they feel safe, 
they belong, and they matter. 
they belong, and they matter. 

Workforce
Workforce
Cerner strives for the attraction, 
Cerner strives for the attraction, 
retention and development of skilled, 
retention and development of skilled, 
engaged teams of diverse associates. 
engaged teams of diverse associates. 

15

Associates by region

North America
72%

Global workforce

Cerner associates speak more than 60 
different native languages; come from a 
variety of cultures, races and countries; and are 
provided with a comprehensive set of tools to 
help them learn and grow in their careers at 
Cerner.

The unique experiences of our associates 
from various backgrounds offer an invaluable 
platform from which we can explore enhanced 
solutions for our clients and the patients they 
serve, and provide an internal support system 
and social network for our associates.

Europe, 
UK and
Middle East
8%

Asia and 
Australia
20%

Community impact

True to our corporate mission, we seek to 
provide our associates around the world 
opportunities to positively impact the 
communities where they live and work, so that 
individuals have access to the tools they need 
to be educated, healthy and productive. 

70,000+

2019 logged 
associate
volunteer hours

Nearly

1,300

2019 volunteer 
organizations

First Hand

First  Hand  Foundation  (First  Hand)  is  powered  by  the  generosity  of  Cerner,  Cerner  associates, 
business partners and community members. Dedicated to helping children and families achieve 
their full health potential, First Hand is closing the gaps in health care for children around the world 
through  individual  grants,  as  well  as  health  and  wellness  programs.  First  Hand  funds  children’s 
medical needs; school health programs that provide preventive screenings and empower students 
to take charge of their social-emotional well-being and physical health; and basic necessities for 
children in need. Cerner is an avid supporter of the foundation and makes an annual contribution, 
which enables associate and business partner donations to go directly toward benefitting children. 
Because of the generous support of Cerner associates and business partners, First Hand deployed 
over $8.4 million to benefit nearly 74,000 children in 2019. To date, First Hand has changed the lives 
of more than 475,000 individuals in 93 countries.

First Hand Foundation 2019 snapshot

2,775

volunteers

16,347

school-aged children in
India received wellness
screenings conducted 
through replication of
First Hand model

20,745

elementary students
in the U.S. received
wellness screenings

4,523

individuals served
during medical
mission trips

1,174

individual case 
grants funded

16

Commitment to the environment

We believe that we have a responsibility 
to promote good environmental practices 
for the benefit of the communities in which 
we operate and the clients, associates, 
shareholders and other individuals with 
whom we interact. We seek to minimize 
adverse impacts on the environment through 
good management, aiming for continuous 
improvement in our environmental programs. 

Shareholder engagement

tons of waste recycled in 2019

gallons of water 
saved in 2019

300+
860,000
13%

reduction in electricity use in past 2 years*
*Excluding Data Centers

Data Center earned EPA’s Energy Star
rating 6 of the last 7 years

Cerner is dedicated to frequent and transparent communication with our investment 
community. We make a concerted effort to engage with our shareholder base to 
keep them informed about the operations of the company and our outlook, and also 
to hear their views. Our leadership and investor relations team engages with the 
majority of our shareholders each year through hundreds of interactions, including 
in-person meetings, industry conference presentations, webcasts and conference 
calls and on-site investor group visits.

COVID-19

The health of Cerner’s associates, clients and communities around the world is our priority.  In response to 

global concerns around the COVID-19 outbreak, we have been able to successfully implement our business 

continuity  plans  to  help  reduce  the  potential  exposure  and  transmission  of  COVID-19  while  maintaining 

normal business operations with minimal interruptions. All Cerner associates in roles that can work from 

home have been asked to do so, non-essential business travel has been discontinued and Cerner is covering 

the cost of testing for COVID-19, when indicated, for any associates who may need it. We are confident in 

our ability to continue providing support and service for our clients during this time.

We have embraced the important responsibility of helping clients prepare to protect the health and safety 

of their organizations and the patients they treat. We regularly and proactively work with the World Health 

Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC) and other global and regional 

health organizations to continually monitor guidance and align our response.  As a result of recommendations 

from  these  agencies,  we  are  updating  our  solutions  and  including  guidance  and  recommendations  for 

operational readiness, screening, testing, treatment and surveillance of COVID-19.

Many Cerner clients have been at the forefront of this global pandemic and pushed to unprecedented limits. 

Our solutions are designed to help health systems effectively screen and monitor patient populations for 

potential cases of viruses. In response to the current pandemic, Cerner teams have developed and provided 

COVID-19-specific  updates  to  clients  that  alert  providers  when  a  patient  is  at  risk  so  clinicians  can  take 

appropriate  isolation  precautions  and  actively  manage  the  ongoing  threat  of  the  virus.  Cerner  is  also 

collaborating with Amwell Medical Group to provide a COVID-19 Response Module that empowers clients 

to utilize telehealth to help improve access to the right care from the patient’s home to mitigate the impact 

and spread of the virus. As the COVID-19 situation continues to evolve, we will work closely with our clients 

to understand their needs and will provide further solution enhancements to address them. From business 

continuity to product innovation, we are ready and prepared to meet our clients’ needs.

17

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18

Cerner Corporation
2019 Annual Report
Form 10-K

19

Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934

For the fiscal year ended: December 28, 2019   

or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 

OF 1934

For the transition period from ___________ to ___________

Commission file number: 0-15386 

CERNER CORPORATION  
(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of
incorporation or organization)

2800 Rockcreek Parkway 

North Kansas City, MO

(Address of principal executive offices)

43-1196944
(I.R.S. Employer Identification No.)

64117
(Zip Code)

(816) 221-1024
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, $0.01 par value per share

Trading Symbol(s)
CERN

Name of each exchange on which registered

The Nasdaq Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Yes 

     No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

Yes 

    No 

20

Table of Contents

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was 
required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes 

    No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit such files).

Yes 

    No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a 
smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated 
filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer 

     Accelerated filer 

     Non-accelerated filer 

    Smaller reporting company  

    Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition 
period for complying with any new or revised financial accounting standards pursuant to Section 13(a) of the Exchange 
Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes 

    No 

As of June 28, 2019, the aggregate market value of the registrant's common stock held by non-affiliates of the registrant 
was $20.8 billion based on the closing sale price as reported on the Nasdaq Global Select Market. Shares of common 
stock held by each executive officer, director and holder of 10% or more of the outstanding common stock have been 
excluded in that such persons may be deemed to be affiliates. This determination of affiliate status for purposes of this 
calculation is not intended as a conclusive determination of affiliate status for other purposes.

Indicate the number of shares outstanding of each of the registrant's classes of common stock, as of the latest practicable 
date.

Class
Common Stock, $0.01 par value per share

Outstanding at January 28, 2020
311,937,692 shares

DOCUMENTS INCORPORATED BY REFERENCE

Document
Portions of the registrant's Proxy Statement for the
2020 Annual Shareholders' Meeting

Parts into Which Incorporated
Part III

21

 
  
  
  
  
Table of Contents

PART I.

Item 1. Business.

Overview
Cerner Corporation started doing business as a Missouri corporation in 1980 and was merged into a Delaware corporation 
in 1986. Unless the context otherwise requires, references in this report to "Cerner," the "Company," "we," "us" or "our" mean 
Cerner Corporation and its subsidiaries.

Our corporate world headquarters is located in a Company-owned office park in North Kansas City, Missouri, with our principal 
place  of  business  located  at  2800  Rockcreek  Parkway,  North  Kansas  City,  Missouri  64117.  Our  telephone  number  is 
816.221.1024.  Our  Web  site,  which  we  use  to  communicate  important  business  information,  can  be  accessed  at: 
www.cerner.com. We make our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K 
and all amendments to those reports available free of charge on or through this Web site as soon as reasonably practicable 
after such material is electronically filed with or furnished to the Securities and Exchange Commission ("SEC"). We do not 
intend for information contained in our website to be part of this annual report on Form 10-K.

Cerner is a leading supplier of health care information technology ("HCIT") solutions and tech-enabled services. Our mission 
is to relentlessly seek breakthrough innovation that will shape health care of tomorrow. We offer a wide range of intelligent 
solutions and tech-enabled services that support the clinical, financial and operational needs of organizations of all sizes. 
Cerner® solutions and services help clinicians make care decisions and assist organizations in managing the health of their 
populations. The Company also offers integrated clinical and financial systems to help manage day-to-day revenue functions, 
as well as a wide range of services to support clinical, financial and operational needs.

Cerner solutions are offered on the unified Cerner Millennium® architecture and on the HealtheIntent® cloud-based platform. 
Cerner Millennium is a person-centric computing framework, which includes integrated clinical, financial and management 
information systems. This architecture allows providers to securely access an individual's electronic health record ("EHR") 
at the point of care, and it organizes and proactively delivers information to meet the specific needs of physicians, nurses, 
laboratory technicians, pharmacists, front- and back-office professionals and consumers. Our HealtheIntent platform is a 
cloud-based platform designed to scale at a population level while facilitating health and care at a person and provider level. 
On the HealtheIntent platform, we offer solutions that aggregate, transform and reconcile data across the continuum of care, 
enabling key stakeholders to manage the health of populations, improve outcomes and lower costs. Cerner also has an EHR 
agnostic platform, CareAware®, that facilitates connectivity of health care devices to EHRs, allowing for more efficient and 
effective care.

On February 2, 2015, Cerner acquired the Health Services business from Siemens AG, which offered a portfolio of enterprise-
level clinical and financial health care information technology solutions, as well as departmental, connectivity, population 
health, and care coordination solutions globally.

We  offer  a  broad  range  of  tech-enabled  services,  including  implementation  and  training,  remote  hosting,  operational 
management  services,  revenue  cycle  services,  support  and  maintenance,  health  care  data  analysis,  clinical  process 
optimization, transaction processing, employer health centers, employee wellness programs and third-party administrator 
services for employer-based health plans.

In addition to software and services, we offer a wide range of complementary hardware and devices, both directly from Cerner 
and as a reseller for third parties.

22

1

 
Table of Contents

The  following  table  presents  consolidated  revenues  by  our  business  models  and  by  segment,  as  a  percentage  of  total 
revenues:

Revenues by Business Models

Licensed software

Technology resale

Subscriptions

Professional services

Managed services

Support and maintenance

Reimbursed travel

Revenues by Segment

Domestic

International

For the Years Ended

2019

2018

2017

12%
4%

6%
35%
21%
20%
2%

100%

89%
11%
100%

11%
5%
6%
34%

21%

21%
2%
100%

12%

5%

9%

31%

21%

20%

2%

100%

88%

12%

89%

11%

100%

100%

A description of our business models is as follows:

• 

Licensed  software  -  We  develop  and  license  intellectual  property  ("IP")  (our  architectures,  application  software, 
executable and referential knowledge, data and algorithms) to our clients. Our licensed software business model 
includes revenues from IP delivered via perpetual license and software as a service, where functionality is delivered 
via "the cloud".

•  Technology  resale  -  We  bundle  licensed  software  with  other  companies'  IP  in  the  form  of  sublicenses  to  create 
complete technology solutions for our clients. We also resell bundled computer equipment (hardware) from technology 
companies to create a completely functional system. Additionally, we resell medical devices for a growing list of 
medical device companies.

•  Subscriptions - Another method by which we provide IP is on a time-based subscription model that has a periodic 
usage charge. This is the primary way we package and provide medical knowledge, which changes frequently based 
on research and can be updated independently from the software in which it is embedded. Also included in this 
category of revenue is our Electronic Data Interchange ("EDI") transaction revenue. EDI is the electronic transfer of 
data between health care providers and payers.

•  Professional services - We provide a wide range of professional services to assist our clients in the implementation 
of our information systems in their organizations. These services are in the form of project management, technical 
and application expertise, clinical process optimization, regulatory consulting and education and training of our clients' 
workforce to assist in the design and implementation of our systems. This business model also includes certain 
outsourcing services utilized by health care organizations.

•  Managed services - Our managed services business model includes revenues from remote hosting, application 
management services, operational management services, and disaster recovery. Remote hosting is the largest of 
these offerings, and it involves Cerner buying the necessary equipment, installing it in one of our data centers, and 
operating the entire system on the client's behalf.

•  Support and maintenance - This business model is comprised of the ongoing support and maintenance services we 
provide our clients. Almost all of our clients contract for these services. Clients with support contracts get 24x7 access 
to our immediate response center, which serves as our "emergency room," as well as access to our SolutionWorks 
organization for less urgent issues. In addition, our clients' support payments give them ongoing access to the latest 
releases of our IP. We also provide support for sublicensed software and maintenance for third party hardware.

2

23

 
Table of Contents

•  Reimbursed travel - Includes reimbursable out-of-pocket expenses (primarily travel) incurred in connection with our 

client service activities.

Health Care and Health Care IT Industry
There are several major forces shaping health care worldwide.

•  Rising Health Care Costs - Health care costs continue to rise above the rate of inflation, with total health care 
expenditures increasing 4.6% to $3.6 trillion in 2018, representing 18% of the U.S. Gross Domestic Product ("GDP"). 
Health expenditures are expected to grow at approximately 5% over the next decade, which would bring them to 
nearly 20% of GDP. Similar growth trends exist in most major non-U.S. markets as well. We believe this trajectory 
is unsustainable and that health care IT can play an important role in facilitating a shift from a high-cost health care 
system that incents volume to a proactive system that incents health, quality and efficiency.

• 

Industry Consolidation - The number of health care providers turning to mergers, acquisitions and partnerships 
has surged. On a 15-year basis the percentage of hospitals functioning under a health system rather than operating 
independently increased from approximately 50% to approximately 65%. Today, over 70% of hospitals are operating 
as part of a health system rather than independently. This consolidation trend has also included the outpatient setting 
as health systems are seeking to build out health networks within defined Metropolitan Statistical Areas ("MSAs"). 

•  Evolving Reimbursement - With the full enactment of The Patient Protection and Affordable Care Act ("ACA"), 
Medicaid expansion in more than three-quarters of all states, and the aging population driving Medicare growth, the 
government is playing an increasingly material role in U.S. health care economics. The implications for providers 
include increased regulatory requirements for payment at less favorable terms than commercial payers. This reality 
has exacerbated an already tough margin profile and is expected to be the new normal for the years to come. Provider 
organizations are also dealing with an ongoing shift to value-based reimbursement models through programs like 
the Medicare Access and CHIP Reauthorization Act ("MACRA") and Bundled Payment Care Initiative, which change 
the way that Medicare rewards clinicians for value over volume. These reforms, over time, could materially change 
provider economics.

•  Consumer Expectations - Increased out-of-pocket expense and technology utilization outside health care have 
contributed  to  rising  consumer  expectations  on  cost,  convenience  and  service.  This  growing  consumerism  has 
increased the political focus on rising drug prices, surprise medical bills, and escalating premiums, highlighting the 
importance of having comprehensive strategies for engaging consumers. 

•  Cognitive Computing - Today, health care is principally digitized across the core clinical, operational and financial 
settings. However, while workflows have been digitized, business processes remain largely unautomated and the 
industry has yet to realize the benefits of digitization achieved in other industries. Cognitive computing represents a 
meaningful opportunity to leverage the digitization that now exists in health care to improve efficiency and quality, 
and we believe Cerner is well positioned to play a key role in helping the health care industry achieve this potential.

For the core provider market, many of these forces are contributing to an overall challenging macro environment. Providers 
are simultaneously seeking to grow key service lines, drive operational efficiencies to make money at Medicare rates, and 
build out the competencies required to take and effectively manage risk and participate in value-based reimbursement models. 
Information technology is seen as an enabler of these efforts, which represents an opportunity for Cerner. At the same time, 
the low-margin nature of provider businesses can make it difficult to fund required investment, making it important for solutions 
and services to have a clear return on investment.

Cerner Vision and Growth Strategy
Throughout our history, Cerner has focused on creating innovation at the intersection of health care and information technology. 
Our vision has long been to create a Health Network Architecture ("HNA") for providers of care in every community. HNA 
has four core pillars: automate the care process; connect the person; structure, store and study the data; and then 'close the 
loop' by pushing analytic insights back into the care process. The base digitization that now exists in health care is foundational 
to achieving this vision, and we believe it can be achieved in the decade to come.

Our framework for growth as we work towards achieving our long-term vision includes three core areas. 

First, we are focused on delivering in our core market, including executing effectively on our large U.S. federal contracts, 
continuing to enhance key solution areas, such as revenue cycle, that are important to existing clients and represent revenue 

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growth opportunities, and aligning with our provider clients to help them increase revenue in key service lines, tackle margin 
compression and optimize their reimbursement dollars. In addition, we are investing in platform modernization, with a focus 
on delivering a software as a service platform that we expect to lower total cost of ownership, improve clinician experience 
and patient outcomes, enable clients to accelerate adoption of new functionality, and better leverage third-party innovations. 
These efforts, in collaboration with Amazon Web Services, can differentiate Cerner and position our installed client base to 
better manage the forces of change playing out in health care.

Second, we are continuing work towards advancing the HNA vision that has driven Cerner almost since its inception. We 
believe that through the creation of a cohesive architecture for health care, the walls between care centers will become 
transparent as information travels seamlessly between care settings. Data collected at one setting will be available to others 
across the country, ensuring every individual in every part of the care process is connected to the right knowledge, resources 
and  persons  at  the  appropriate  time  and  place.  We  believe  the  coming  decade  is  the  window  when  the  confluence  of 
technology, data liquidity and business model shifts can make this vision a reality. Health systems are increasingly building 
network strategies within specific MSAs to enhance contracting power, increase patient stickiness and move closer to the 
premium dollar. Cerner has an opportunity to become a strategic partner and assist with network design, provide services 
in areas such as cybersecurity and operational reporting, and improve performance under value-based contracting. Cerner's 
HealtheIntent platform was purpose-built as a cloud-based, EHR-agnostic platform that enables these efforts. HealtheIntent 
is also foundational to our offerings in other areas that represent growth opportunities for Cerner. These include provider 
market offerings, such long-term care, home care and hospice, rehabilitation, behavioral health, community care, care team 
communications, and health systems operations, as well as consumer and employer offerings.

Third,  Cerner  has  an  opportunity  to  grow  by  becoming  a  trusted  source  of  curated  health  data. This  opportunity  is  also 
supported by our HealtheIntent platform. While this opportunity is nascent, Cerner has natural points of differentiation, including 
our proximity to the data given that our technology assets are in place in more than a quarter of U.S. health care facilities, 
and our proven ability to aggregate and normalize multiple sources of data through our HealtheIntent platform, which contains 
data from more than 249 million longitudinal records.

The  early  returns  have  been  positive.  We  have  made  progress  in  the  pharma  and  life  sciences  space  with  our 
HealtheDataLabsSM offering and our collaboration with the Duke Clinical Research Institute, which is focused on creating 
opportunities for clinical trial participation within Cerner's client base. There also is good traction in our HealtheHistorySM
business, which provides record retrieval for life insurance, legal and other administrative use cases.

Cerner expects to build on this early success and continue creating information-based solutions that reinvent traditional 
health care businesses, allow our customers to better serve their markets and ultimately change lives. We believe the data 
space not only represents a material addressable market beyond Cerner's traditional provider base, but that it is also consistent 
with, and a compelling advancement of, the vision of personalized medicine that animated the original thinking around HNA.

Importantly, Cerner's health data strategy is based on curating data from a willing and engaged network of providers with an 
emphasis on clear boundaries around the usage of patient data and based on clearly defined use cases with clarity and 
transparency around data rights.

In summary, we believe Cerner's core value proposition remains strong and there is ample opportunity to grow through the 
areas discussed above. As Cerner drives these areas of growth, we expect a strong and dynamic competitive landscape, 
ranging from startups to mega-cap companies that are attracted to the substantial addressable markets across health care. 
Success  will  require  entrepreneurial  scale.  We  will  have  to  move  faster  and  be  nimbler  than  the  mega-caps,  while  also 
leveraging our advantages of size and experience that venture-backed startups lack.

Contracting with the Government
As we grow our federal business, revenue attributable to prime contracts or to subcontracts with other contractors engaged 
in work for the U.S. government is becoming a bigger contributor to our overall revenue. Within the U.S. government, our 
revenues are diversified across various agencies, including the Department of Defense and the U.S. Department of Veterans 
Affairs. During 2019, more than 10% of our total revenues were attributable to our relationships (as the prime contractor or 
a subcontractor) with U.S. government agencies. Contracting with the U.S. government subjects us to substantial regulation 
and unique risks, including the U.S. government's ability to cancel any contract at any time through a termination for the 
convenience of the U.S. government. Government cancellation terms typically permit the recovery of all or a portion of our 
incurred  costs  and  fees  for  work  performed  prior  to  termination  when  the  U.S.  government  issues  a  termination  for 
convenience. These regulations and risks are described in more detail below under "Risk Factors" in this annual report on 
Form 10-K.

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Software Development
We commit significant resources to developing new health information system solutions and services. As of the end of 2019, 
approximately 7,300 associates were engaged in research and development activities. Total expenditures for the development 
and enhancement of our software solutions were $784 million, $747 million and $706 million during the 2019, 2018 and 2017 
fiscal years, respectively. These figures include both capitalized and non-capitalized portions and exclude amounts amortized 
for financial reporting purposes.

As  discussed  above,  continued  investment  in  R&D  remains  a  core  element  of  our  strategy.  This  will  include  ongoing 
enhancement of our core solutions and development of new solutions and services.

Intellectual Property
We have a broad portfolio of intellectual property rights to protect the proprietary interests in our solutions, services, devices 
and brands. Our solutions constitute works of authorship protected by copyrights in the U.S. and globally. We own valuable 
trade secrets embodied in, or related to, our solutions, services and devices and protect these rights through a number of 
technical and legal measures. We have registered or applied to register certain trademarks and service marks in a number 
of countries with particular emphasis on the Cerner branding elements. We continue to develop our patent portfolio and own 
more than 500 issued patents with hundreds of patent applications pending. We do not consider any of our businesses to 
be dependent upon any one patent, copyright, trademark, or trade secret, or any family or families of the same.

Our solutions, devices and services incorporate or rely on intellectual property rights licensed from third parties, including 
software subject to open source software licenses. Certain technologies licensed to Cerner are also important for internal 
use in running our business and supporting our clients. Although replacing any existing licenses could be inconvenient, based 
on our experiences, existing contractual relationships, and the incentives of our technology suppliers, we believe that Cerner 
will  continue  to  obtain  these  technologies  or  suitable  alternatives  for  commercially  reasonable  prices  on  commercially 
reasonable terms or under open source software licenses acceptable to Cerner.

Managing Cybersecurity Risks

Our business operations, including the provision of the solutions and services described above, involve the compilation, 
hosting and transmission of confidential information, including patient health information. We have included security features 
in our solutions and services that are intended to protect the privacy and integrity of this information, but our solutions and 
services may be vulnerable to security breaches, viruses, programming errors and other similar disruptive problems. Cerner 
maintains documented information privacy, security and risk management programs with clearly defined roles, responsibilities, 
policies, and procedures which are designed to secure the information maintained on Cerner's platforms.

In  addition,  all  of  our  associates  are  required  to  complete  annual  cybersecurity  education  and  training,  which  includes 
identifying suspicious emails, Internet threats, telecommunication threats and ransomware. Cerner regularly reviews and 
modifies its security program to reflect changing technology, regulatory environment, laws, risk, industry and security practices 
and other business needs. We believe our policies and procedures are adequate to ensure that relevant information about 
cybersecurity risks and incidents is appropriately reported and disclosed.

Sales and Marketing
The markets for Cerner HCIT solutions, health care devices and services include integrated delivery networks, physician 
groups and networks, managed care organizations, hospitals, medical centers, free-standing reference laboratories, home 
health agencies, blood banks, imaging centers, pharmacies, pharmaceutical manufacturers, employers, governments and 
public health organizations. The majority of our sales are clinical and revenue cycle solutions and services to hospitals and 
health systems, but our solutions and services are highly scalable and sold to organizations ranging from physician practices, 
to community hospitals, to complex integrated delivery networks, to local, regional and national government agencies. Sales 
to large health systems typically take approximately nine to 18 months, while the sales cycle is often shorter when selling to 
smaller hospitals and physician practices.

Our  executive  marketing  management  is  located  at  our  world  headquarters  in  Kansas  City,  Missouri,  while  our  client 
representatives are deployed across the United States and globally. In addition to the United States, through our subsidiaries, 
we have sales associates and/or offices giving us a presence in more than 35 countries.

We support our sales force with technical personnel who perform demonstrations of Cerner solutions and services and assist 
clients in determining the proper hardware and software configurations. Our primary direct marketing strategy is to generate 

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sales contacts from our existing client base and through presentations at industry seminars and tradeshows. We market our 
ambulatory solutions, offered on a subscription basis, directly to the physician practice market using lead generation activities 
and through existing acute care clients that are looking to extend Cerner solutions to affiliated physicians. We attend a number 
of major tradeshows each year and sponsor executive user conferences, which feature industry experts who address the 
HCIT needs of large health care organizations.

Backlog
Backlog,  which  reflects  contracted  revenue  that  has  not  yet  been  recognized  as  revenue,  was  $13.71  billion  as  of 
December 28, 2019, of which we expect to recognize approximately 30% as revenue over the next 12 months.

We believe that backlog may not necessarily be a comprehensive indicator of future revenue as certain of our arrangements 
may  be  canceled  (or  conversely  renewed)  at  our  clients'  option;  thus  contract  consideration  related  to  such  cancellable 
periods  has  been  excluded  from  our  calculation  of  backlog.  However,  historically  our  experience  has  been  that  such 
cancellation provisions are rarely exercised. We expect to recognize $760 million of revenue over the next 12 months under 
currently executed contracts related to such cancellable periods, which is not included in our calculation of backlog.

Competition
The market for HCIT solutions, devices and services is intensely competitive, rapidly evolving and subject to rapid technological 
change. We offer a suite of intelligent solutions and services that support the clinical, financial and operational needs of 
organizations of all sizes. The principle markets in which we compete include, without limitation, health care software solutions, 
HCIT services, ambulatory, health care device and technology resale, health care revenue cycle and transaction services, 
value-based care technologies, analytics systems, care management solutions, population health management, and post-
acute care. Our principal existing competitors, including their affiliates, in these markets include, but are not limited to:

Allscripts Healthcare Solutions, Inc.
athenahealth, Inc.

Capsule Technologies, Inc.
Computer Programs and Systems, Inc.

eClinicalWorks, LLC

Epic Systems Corporation

Evolent Health, LLC
Health Catalyst, Inc.

InterSystems Corporation
MEDHOST, Inc.

Medical Information Technology, Inc. (MEDITECH)

Optum, Inc.

In addition, we expect that major software information systems companies, large information technology consulting service 
providers  and  system  integrators,  start-up  companies,  managed  care  companies,  healthcare  insurance  companies, 
accountable care organizations and others specializing in the health care industry may offer competitive software solutions, 
devices or services. The pace of change in the HCIT market is rapid and there are frequent new software solutions, devices 
or services introductions, enhancements and evolving industry standards and requirements. We believe that the principal 
competitive factors in our markets include the breadth and quality of solution and service offerings, the stability of the solution 
provider, the features and capabilities of the information systems and devices, the ongoing support for the systems and 
devices  and  the  potential  for  enhancements  and  future  compatible  software  solutions  and  devices.  We  believe  that  we 
compete favorably with our competitors on the basis of these factors and that we are the leader- or among the leaders- in 
each of our main offerings. Our brand recognition and reputation for innovative technology and service delivery, combined 
with our breadth of solution and services offerings, global distribution channels and client relationships position us as a strong 
competitor going forward.

Number of Employees (Associates)
At the end of 2019, we employed approximately 27,400 associates worldwide. 

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Information about our Executive Officers
The following table sets forth the names, ages, positions and certain other information regarding the Company's executive 
officers as of January 28, 2020. Officers are elected annually and serve at the discretion of the Board of Directors.

Name
Brent Shafer

Age
62

Positions
Chairman of the Board of Directors and Chief Executive Officer

Marc G. Naughton

John Peterzalek

Tracy L. Platt

Randy D. Sims

Donald Trigg

64

59

46

59

48

Executive Vice President and Chief Financial Officer

Executive Vice President and Chief Client Officer

Executive Vice President and Chief Human Resources Officer

Executive Vice President, Chief Legal Officer and Secretary

Executive Vice President, Strategic Growth

Brent Shafer was appointed Chief Executive Officer and Chairman of the Board of Directors effective February 1, 2018. Prior 
to joining the Company, Mr. Shafer served as Chief Executive Officer of Philips North America, a health technology company 
and the North American division of Koninklijke Philips N.V. ("Philips") since February 2014. In that position, Mr. Shafer led 
an organization of 17,000 employees and oversaw a health technology portfolio that included a broad range of solutions and 
services covering patient monitoring, imaging, clinical informatics, sleep and respiratory care as well as a group of market-
leading consumer-oriented brands. For 12 years, Mr. Shafer played a key role in helping Philips develop and strengthen its 
health care focus, increase its profitability and grow its market share. Prior to his most recent position, Mr. Shafer served as 
Chief Executive Officer of the global Philips' Home Healthcare Solutions business, a home healthcare services provider with 
6,000 employees, from May 2010 until May 2014, as Chief Executive Officer of the North America region for Royal Philips 
Electronics from January 2009 until May 2010, and as president and Chief Executive Officer of the Healthcare Sales and 
Service business for Philips North America from May 2005 until May 2010. Prior to joining Philips, Mr. Shafer served in various 
senior leadership positions with other companies, including Hill-Rom Company Inc., GE Medical Systems, and Hewlett-
Packard.

Marc G. Naughton joined the Company in November 1992 as Manager of Taxes. In November 1995 he was named Chief 
Financial Officer and in February 1996 he was promoted to Vice President. He was promoted to Senior Vice President in 
March 2002 and promoted to Executive Vice President in March 2010.

John Peterzalek joined the Company in 2003 as President, Cerner South East and has held a variety of business and client 
leadership roles since that time, including Senior Vice President, East Region, a title which he held from 2007 to 2014 when 
he was named Senior Vice President, Client Relationships. He was promoted to Executive Vice President, Client Relationships 
in April 2017 and Executive Vice President, Worldwide Client Relationships in October 2017. He held the title of Executive 
Vice President, Worldwide Client Relationships until September 2018 when he was named Executive Vice President and 
Chief Client Officer. As Chief Client Officer, Mr. Peterzalek focuses on driving value, innovation and results to Cerner's clients 
globally and leads the corporate direction for revenue generation, solution strategy, business development, and marketing.

Tracy L. Platt joined the Company in July 2019 as Executive Vice President and Chief Human Resources Officer. Prior to 
joining the Company, Ms. Platt spent nearly 10 years in executive HR roles at Medtronic Plc, a global health care company 
that develops and distributes medical devices. More specifically, Ms. Platt was Vice President, Human Resources, Medtronic 
from September 2009 to July 2019. Ms. Platt brings health care experience from Medtronic and other key organizations, 
including  Cardinal  Health  and  GE  Healthcare.  Her  most  recent  role  at  Medtronic  included  HR  leadership  for  its  global 
operations organization and driving an operating model transformation throughout the enterprise.

Randy D. Sims joined the Company in March 1997 as Vice President and Chief Legal Officer, was promoted to Senior Vice 
President in March 2011, and Executive Vice President in April 2018. Prior to joining the Company, Mr. Sims worked at 
Farmland Industries, Inc. for three years where he last served as Associate General Counsel. Prior to Farmland, Mr. Sims 
was in-house legal counsel at The Marley Company for seven years, holding the position of Assistant General Counsel when 
he left to join Farmland.

Donald  Trigg  serves  as  Executive  Vice  President,  Strategic  Growth. He  originally  joined  the  Company  in  2002  as  Vice 
President, Corporate Positioning. He has held multiple roles during his time at the Company, including Chief Marketing Officer 

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from 2003 to 2007, General Manager for the Kansas City region from 2006-2007, Managing Director for the United Kingdom 
and  Ireland  from  2008-2010  and  Senior  Vice  President  and  President,  Cerner  Health  Ventures  from  2012-2018.  From 
2010-2012, Mr. Trigg served as Chief Revenue Officer at CodeRyte, Inc prior to its acquisition by 3M's healthcare division. Mr. 
Trigg also spent more than a decade serving in the public policy space as a senior advisor for the 2000 Bush for President 
campaign in Austin, TX, the Director of Policy at the U.S. Department of Commerce and in a series of senior policy roles in 
the U.S. House and U.S. Senate.

Item 1A. Risk Factors.

Risks Related to our Business

We may incur substantial costs related to product and service-related liabilities. Many of our software, health care 
devices, technology-enabled services or other services (collectively referred to as "Solutions and Services") are intended for 
use in collecting, storing and displaying clinical and health care-related information used in the diagnosis and treatment of 
patients and in related health care settings such as registration, scheduling and billing. We attempt to limit by contract our 
liability; however, the limitations of liability set forth in the contracts may not be enforceable or otherwise protect us from 
liability, and we may also be subject to claims that are not covered by contract. Although we maintain liability insurance 
coverage, there can be no assurance that such coverage will cover any claim, prove to be adequate or continue to remain 
available on acceptable terms, if at all. A successful material claim or series of claims against us, if uninsured or under-
insured, could materially harm our business, results of operations and financial condition. Product and service-related claims, 
even if not successful, could damage our reputation, result in the loss of existing or potential clients, divert management's 
attention, result in significant revenue loss, create potential liabilities for our clients and us and increase insurance and other 
operational costs.

We may be subject to claims for system errors and warranties. Our Solutions and Services are very complex and may 
contain design, coding or other errors, especially when first introduced. Similarly, errors in the implementation and configuration 
of our Solutions and Services can occur and have occurred in the past. Errors in our Solutions and Services could affect 
their ability to properly function, integrate or operate with other offerings, create vulnerabilities and adversely affect market 
acceptance of our Solutions and Services. This includes third-party software products or services incorporated into our own 
solutions and services. Our client agreements typically provide warranties concerning material errors and other matters. If 
Solutions and Services provided to a client fail to meet these warranties, it could allow the client to terminate the agreement 
and possibly obtain a refund or damages or both, require us to incur additional expense to correct such failure, subject us 
to claims or litigation or damage our reputation and negatively affect future sales. Our client agreements generally limit our 
liability arising from such claims but such limits may not be enforceable in certain jurisdictions or circumstances. Although 
we maintain liability insurance coverage, there can be no assurance that such coverage will cover any claim, prove to be 
adequate or continue to remain available on acceptable terms, if at all. A successful material claim or series of claims against 
us, if uninsured or under-insured, could materially harm our business, results of operations and financial condition.

We may experience interruptions at our data centers or client support facilities, which could interrupt clients' access 
to their data, exposing us to significant costs and reputational harm. We perform data center and hosting services for 
certain clients, including the collection and storage of critical patient and administrative data and the provision of support 
services. Our business relies on the secure electronic transmission, data center storage and hosting of sensitive information, 
including protected health information; personally identifiable information; financial information; and other sensitive information 
relating to our clients and their patients, providers and certain billing information, our company, our workforce and our third 
party suppliers. We also use public cloud providers and other third parties in connection with hosting our own data. A power 
failure; an impairment of telecommunications lines; a successful concerted denial of service attack; a significant system, 
network or data breach; damage, injury or impairment (environmental, accidental or malicious) to the buildings, the equipment 
inside the buildings housing data centers, the personnel operating such facilities or the client data contained therein; or errors 
by the personnel trained to operate such facilities could cause a disruption in operations and negatively impact clients who 
depend on us for data hosting and system support services. System redundancy and other continuity measures may be 
ineffective or inadequate, and our business continuity and disaster recovery planning may not be sufficient for all eventualities. 
If any of our systems or those of third parties on which we rely are interrupted, damaged or breached, it could damage our 
reputation, cause us to lose existing clients, hurt our ability to obtain new clients, result in significant revenue loss, create 
potential liabilities for our clients and us, increase insurance and other operating costs and have a material adverse impact 
on our results of operations.

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If our IT security is breached, or if the IT security of third parties on which we rely is breached, we could be subject 
to increased expenses, exposure to legal claims and regulatory actions, and clients and prospective clients could 
be deterred from using our Solutions and Services. Our Solutions and Services require us to store, retrieve, process and 
manage our clients' information and data (and that of their patients), as well as our own data. Third parties may attempt to 
identify and exploit Solution and Service vulnerabilities, penetrate or bypass our security measures, and gain unauthorized 
access to our or our clients' and suppliers' software, hardware and cloud offerings, networks and systems, any of which could 
lead  to  disruptions  in  mission-critical  systems  or  the  unauthorized  release  or  corruption  of  protected  health  information, 
personally identifiable information, financial information or other sensitive information, or the confidential information or data 
of Cerner, our clients or their patients, or our suppliers. We may be targeted by computer hackers because we are a prominent 
health care IT company and have high profile clients, including government clients. These risks may increase as we continue 
to grow our cloud offerings, collect, store and process increasingly large amounts of our clients' confidential data, including 
protected health information, and host or manage parts of our clients' businesses in cloud-based/multi-tenant IT environments. 
We also use third party public cloud providers in connection with certain client facing cloud-based offerings and to host our 
own data. We believe we have a reputation for secure and reliable Solution and Service offerings, and we have invested 
significant time and resources in protecting the security, confidentiality, integrity and availability of our Solutions and Services 
and the internal and external data that we manage. However, there can be no assurance that our policies, procedures and 
controls or those of third parties on which we rely will detect or prevent all of these threats and we cannot predict the full 
impact of any such past or future incident.

The costs we would incur to address and remediate these security incidents would increase our expenses. Our efforts to 
address these problems may not be successful and could result in interruptions, delays, cessation of service and loss of 
existing  or  potential  clients  that  may  impede  our  sales,  development  of  solutions,  provision  of  services  or  other  critical 
functions. If a cyber-attack or other security incident were to allow unauthorized access to or modification of our clients' or 
suppliers' data, our own data or our IT systems, or if our Solutions or Services are perceived as having security vulnerabilities, 
we could suffer significant damage to our brand and reputation. This in turn could lead to fewer clients using our Solutions 
and Services and result in reduced revenue and earnings. These types of security incidents could also lead to lawsuits, 
regulatory investigations and claims and increased legal liability, including regulatory actions by state and federal government 
authorities  and  non-US  authorities  and,  in  some  cases,  contractual  costs  related  to  notification  and  fraud  monitoring  of 
impacted persons. Although we maintain cyber risk insurance, there can be no assurance that such coverage will cover all 
of our losses from any future breaches of our IT systems or those of third parties on which we rely, prove to be adequate or 
continue to remain available on acceptable terms, if at all.

Our proprietary technology may be subject to claims for infringement or misappropriation of intellectual property 
rights of others, or our intellectual property rights may be infringed or misappropriated by others or our software 
may be subject to claims related to open source software licenses. We rely upon a combination of confidentiality practices 
and policies, license agreements, confidentiality provisions in employment agreements, confidentiality agreements with third 
parties and technical security measures to maintain the confidentiality and trade secrecy of our proprietary information. We 
also rely on trademark, copyright and patent laws to protect our intellectual property rights in the U.S. and abroad. Despite 
these  efforts,  we  may  not  be  able  to  adequately  protect  against  theft,  copying,  reverse  engineering,  misappropriation, 
infringement  or  unauthorized  use  or  disclosure  of  our  intellectual  property,  which  could  have  an  adverse  effect  on  our 
competitive position. In addition, we are occasionally involved in intellectual property infringement or misappropriation claims. 
These claims, even if unmeritorious, are expensive to defend and are often incapable of prompt resolution. If we become 
liable to third parties for infringing or misappropriating their intellectual property rights, we could be required to pay a substantial 
damage  award,  develop  alternative  technology,  obtain  a  license  or  cease  using,  selling,  offering  for  sale,  licensing, 
implementing or supporting the applicable Solutions and Services. We rely upon open source software in our Solutions and 
Services. We may encounter claims from third parties alleging unauthorized use of the software purported to be licensed 
under open source terms, demanding release of derivative works of open source software that could include our proprietary 
source code, or otherwise seeking to enforce the terms of the applicable open source licenses. These claims could result in 
litigation and, even if unmeritorious, could be expensive to defend and incapable of prompt resolution. We could also be 
required to make our software source code available under the applicable open source license, utilize or develop alternative 
technology, or cease using, selling or supporting the applicable Solutions and Services if we are unsuccessful in defending 
such claims. 

We may be subject to claims or become involved in legal proceedings that could have a material adverse impact 
on our business, results of operations and financial condition, and our inability or failure to effectively manage 
publicity related to such claims or legal proceedings could adversely impact our business. From time to time and in 
the ordinary course of our business, we may become involved in various legal proceedings and claims, including for example, 
employment disputes such as harassment or discrimination claims, and litigation; disputes and litigation alleging solution 

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and implementation defects, personal injury, intellectual property infringement, violations of law and breaches of contract 
and warranties; and other disputes and litigation. All such disputes and legal proceedings are inherently unpredictable and, 
regardless of the merits of the claims, litigation may lead to negative publicity, and may be expensive, time-consuming and 
disruptive to our operations and distracting to management. If resolved against us, such legal proceedings could result in 
excessive judgments, injunctive relief or other equitable relief that may affect how we operate our business. Any settlements 
of such proceedings may also affect how we operate our business. Although we maintain liability insurance coverage, there 
can be no assurance that such coverage will cover any judgment or settlement, prove to be adequate or continue to remain 
available on acceptable terms, if at all. If we incur liability that exceeds our insurance coverage or that is not within the scope 
of the coverage in legal proceedings brought against us, it could have a material adverse effect on our business, results of 
operations  and  financial  condition. Additionally,  with  the  increased  use  of  social  media  platforms,  including  blogs,  chat 
platforms, social media websites, and other forms of Internet-based communications that allow individuals access to a broad 
audience, there has been an increase in the speed and accessibility of information dissemination. The dissemination of 
information via social media, including information about alleged harassment, discrimination or other claims, could harm our 
business, brand, reputation, financial condition, and results of operations, regardless of the information's accuracy.

We are subject to risks associated with our global operations. We market, sell and support our Solutions and Services 
globally. We have established offices around the world, including in the Americas, Europe, the Middle East and the Asia 
Pacific region. As part of our ongoing portfolio management, we periodically evaluate entering into new markets and adjusting 
our focus in certain existing markets. Significant management attention and financial resources could be required to address 
the risks noted below associated with new market entry into non-U.S. markets and potential disruptions if we chose to adjust 
our focus in a given market. In some countries, our success will depend in part on our ability to form relationships with local 
partners. There is a risk that we may sometimes choose the wrong partner. For these and other reasons, we may not be 
able to maintain or increase non-U.S. market demand for our Solutions and Services.

Non-U.S. operations are subject to inherent risks, and our business, results of operations and financial condition, including 
our revenue growth and profitability, could be adversely affected by a variety of uncontrollable and changing factors. These 
include, but are not limited to:

•  Greater difficulty in collecting accounts receivable and longer collection periods;
•  Difficulties and costs of staffing and managing non-U.S. operations;
•  The impact of global economic and political market conditions;
•  Effects of sovereign debt conditions, including budgetary constraints;
•  Unfavorable or volatile foreign currency exchange rates;
• 

Legal compliance costs or business risks associated with our global operations where: i) local laws and customs 
differ from, or are more stringent than those in the U.S., such as those relating to data protection and data security, 
or ii) risk is heightened with respect to laws prohibiting improper payments and bribery, including without limitation 
the  U.S.  Foreign  Corrupt  Practices  Act,  the  U.K.  Anti-Bribery  Act  and  similar  laws  and  regulations  in  foreign 
jurisdictions;

•  Certification (e.g. CE marking for medical device software), licensing or regulatory requirements and unexpected 

changes to those requirements;

•  Changes to or reduced protection of intellectual property rights in some countries;
•  Potentially adverse tax consequences as a result of changes in tax laws or otherwise, and difficulties associated 

with repatriating cash generated or held abroad in a tax-efficient manner;

•  Different or additional functionality requirements or preferences;
•  Trade protection measures;
•  Export control regulations;
•  Health service provider or government spending patterns or government-imposed austerity measures;
•  Natural disasters, war or terrorist acts;
• 
•  Political unrest which may impact sales or threaten the safety of associates or our continued presence in these 

Labor disruptions that may occur in a country; 

countries and the related potential impact on global stability; and

•  Our reliance on certain partners, which help us to offer our Solutions and Services at scale, whose reputation may 

not be regarded as highly outside the U.S.

Fluctuations in foreign currency exchange rates could materially affect our financial results. Our consolidated financial 
statements are presented in U.S. dollars. In general, the functional currency of our subsidiaries is the local currency where 
the subsidiary operates. For each subsidiary, assets and liabilities denominated in foreign currencies are translated into U.S. 
dollars at the exchange rates in effect at the balance sheet dates and revenues and expenses are translated at the average 

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exchange rates prevailing during the month of the transaction. Therefore, increases or decreases in the value of the U.S. 
dollar against other major currencies affect our revenues, net earnings and the value of balance sheet items denominated 
in foreign currencies. Future fluctuations in foreign currency exchange rates, particularly the strengthening of the U.S. dollar 
against major currencies, could materially affect our financial results.

We are subject to tax legislation in numerous countries; changes in tax laws or challenges to our tax positions could 
adversely affect our business, results of operations and financial condition. We are a global corporation with a presence 
in more than 35 countries. As such, we are subject to tax laws, regulations and policies of the U.S. federal, state and local 
governments  and  comparable  taxing  authorities  in  other  country  jurisdictions.  Changes  in  tax  laws  could  cause  us  to 
experience fluctuations in our tax obligations and effective tax rates in future periods and otherwise adversely affect our tax 
positions and our tax liabilities. Our effective tax rates, tax payments, tax credits or incentives could be adversely affected 
by changes in tax laws.

In addition, U.S. federal, state and local, as well as other countries' tax laws and regulations, are extremely complex and 
subject to varying interpretations and require significant judgment in determining our worldwide provision for income taxes 
and other tax liabilities. Longstanding international tax norms that determine each country's jurisdiction to tax cross-border 
international  trade  are  evolving  as  a  result  of  the  Base  Erosion  and  Profit  Shifting  reporting  requirements  ("BEPS") 
recommended  by  the  G-20  and  Organization  for  Economic  Cooperation  and  Development  ("OECD").  During  2018,  the 
European Commission issued proposals and the OECD issued an interim report related to the taxation of the digital economy. 
During 2019, the OECD released a public consultation paper and a Programme of Work to achieve a consensus-based 
solution to address tax challenges of the digital economy. The Programme of Work was endorsed by the G-20. As these and 
other tax laws and related regulations change, our financial results could be materially impacted. Given the unpredictability 
of these possible changes and their potential interdependency, it is very difficult to assess the overall effect of such potential 
tax changes, but such changes could adversely impact our financial results.

In the ordinary course of a global business, there are many intercompany transactions and calculations which could be 
subject to challenge by tax authorities. We are regularly under audit by tax authorities and those authorities often do not 
agree with positions taken by us on our tax returns. Our intercompany transfer pricing has been reviewed by the U.S. Internal 
Revenue Service ("IRS") and by foreign tax jurisdictions and will likely be subject to additional audits in the future. There can 
be no assurance that our tax positions will not be challenged by relevant tax authorities or that we would be successful in 
any such challenge, which could result in additional taxation, penalties and interest payments.

The departure of the United Kingdom (UK) from the European Union (EU) could adversely affect our financial results. 
Negotiations surrounding the UK's withdrawal of its membership from the EU, which is commonly referred to as "Brexit," are 
continuing, and the specifics of any such departure remain uncertain. We have operations in the UK and the EU, and as a 
result, we face risks associated with the potential uncertainty and disruptions that may follow Brexit, including with respect 
to volatility in exchange rates and interest rates and potential material changes to the regulatory regime applicable to our 
operations in the UK. Brexit could adversely affect European or worldwide political, regulatory, economic or market conditions 
and could contribute to instability in global political institutions, regulatory agencies and financial markets. For example, 
depending on the terms of Brexit, the UK could also lose access to the single EU market and to the global trade deals 
negotiated by the EU on behalf of its members. Disruptions and uncertainty caused by Brexit may also cause our clients to 
closely monitor their costs and reduce their spending budget on our Solutions and Services. Any of these effects of Brexit, 
and others we cannot anticipate, could adversely affect our business, results of operations and financial condition.

Our success depends upon the recruitment and retention of key personnel. Members of our senior management team 
have departed the Company during the past few years for a variety of reasons, and we cannot guarantee that there will not 
be  additional  departures.  To  remain  competitive,  we  must  attract,  motivate  and  retain  highly  skilled  managerial,  sales, 
marketing, consulting and technical personnel, including executives, consultants, programmers and systems architects skilled 
in the industries and technical environments in which our Solutions and Services are offered. As we modernize our core 
platforms to the cloud, it is important that we retain and attract experienced technical talent with cloud expertise to lead this 
transformation. Competition for such personnel in our industries is intense in both the U.S. and abroad. As other technology 
companies aggressively recruit for the same talent, and offer more alternative work arrangements, it is increasingly difficult 
to retain and attract this specialized talent. Our failure to attract additional qualified personnel and to retain and motivate 
existing personnel to meet our needs could have a material adverse effect on our prospects for long-term growth. In addition, 
our  success  is  dependent  to  a  significant  degree  on  the  continued  contributions  of  key  management,  sales,  marketing, 
consulting and technical personnel. We may also experience increased compensation costs that are not offset by either 
improved  productivity  or  higher  sales. The  unexpected  loss  of  key  personnel,  or  the  failure  to  successfully  develop  and 
execute effective succession planning to assure smooth transitions of those key associates and their knowledge, relationships 

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and expertise, could disrupt our business and have a material adverse impact on our results of operations and financial 
condition, and could potentially inhibit development and delivery of our Solutions and Services and market share advances.

We depend on strategic relationships and third party suppliers and our revenue and operating earnings could suffer 
if we fail to manage these relationships properly. To be successful, we must continue to maintain our existing strategic 
relationships and establish additional strategic relationships as necessary with leaders in the markets in which we operate. 
As we decide to partner rather than directly provide certain Solutions and Services, we will become more dependent on these 
strategic relationships to meet our clients' needs. We believe that these relationships contribute to our ability to further build 
our brand, extend the reach of our Solutions and Services, develop and deploy new products and services, and generate 
additional revenues and cash flows. The loss of a critical strategic relationship or failure to establish additional relationships, 
or the failure to realize anticipated synergies and benefits of these strategic relationships, could have a material adverse 
impact on our business, results of operations and financial condition.

We license or purchase certain intellectual property and technology (such as software, services, hardware and content) from 
third parties, including some competitors, and depend on such intellectual property and technology in the operation and 
delivery  of  our  Solutions  and  Services. Additionally,  we  sell  or  license  third  party  intellectual  property  and  technology  in 
conjunction with our Solutions and Services. For instance, we currently depend on Amazon Web Services, Microsoft, Cloudera, 
Oracle, VMWare and IBM technologies for portions of the operational capabilities of, among others, our Millennium and 
HealtheIntent solutions. Our remote hosting and cloud services businesses also rely on a limited number of software and 
services suppliers for certain functions of these businesses, such as Oracle, NetApp, Microsoft, Veritas, CITRIX, GTT and 
Equinix. Additionally, we rely on Dell/EMC, Hewlett-Packard Enterprise, Cisco, NetApp, IBM and others for our hardware 
technology platforms.

Most of our third party software license support contracts expire within one to five years, can be renewed only by mutual 
consent and may be terminated if we breach the terms of the license and fail to cure the breach within a specified period of 
time. Most of these third party software licenses are non-exclusive; therefore, our competitors may obtain the right to use 
the technology covered by these licenses to compete directly with us. If our third party suppliers were to change product 
offerings, cease actively supporting the technologies, fail to update and enhance the technologies to keep pace with changing 
industry standards, encounter technical difficulties in the continuing development of these technologies, significantly increase 
prices,  change  delivery  models,  terminate  our  licenses  or  supply  contracts,  suffer  significant  capacity  or  supply  chain 
constraints or suffer significant disruptions, we may need to seek alternative suppliers and incur additional internal or external 
development costs to ensure continued performance of our Solutions and Services. Such alternatives may not be available 
on attractive terms, or may not be as widely accepted or as effective as the intellectual property or technology provided by 
our existing suppliers. In addition, interruption in functionality of our Solutions and Services as a result of changes in third 
party suppliers could adversely affect our commitments to clients, future sales of Solutions and Services, and negatively 
affect our revenue and operating earnings.

We  intend  to  continue  strategic  business  acquisitions  and  to  make  strategic  investments,  which  are  subject  to 
inherent risks. In order to expand our Solutions and Services offerings and grow our market and client base, we may continue 
to seek and complete strategic business acquisitions and investments that we believe are complementary to our business. 
Acquisitions and strategic investments have inherent risks which may have a material adverse effect on our business, results 
of operations, financial condition or prospects, including, but not limited to: 1) diversion of our management's attention from 
other business concerns; 2) investment in or entry into markets in which we have little or no direct prior experience; 3) failure 
to achieve projected synergies; and 4) failure to commercialize "go forward" Solutions and Services; all of which could require 
us to incur significant expenses and cause management distraction. In addition to the above, the following additional risks 
are inherent in acquisitions and could have a material adverse effect on our business, results of operations, financial condition 
or prospects: 1) failure to successfully integrate the business; 2) loss of clients, key personnel, suppliers and other important 
relationships; 3) incurrence of debt or assumption of known and unknown liabilities; 4) write-off of software development 
costs, goodwill, client lists and amortization of expenses related to intangible assets; 5) dilutive issuances of equity securities; 
6) accounting deficiencies relating to the acquisition of an acquired company, including issues related to internal control over 
financial reporting and the time and cost associated with remedying such deficiencies; and 7) litigation related to acquisition 
activity, such as claims from former employees, former stockholders, clients or other third parties, all of which could require 
us to incur significant expenses and cause management distraction. Further, when we make a strategic investment, we have 
to rely on third party management teams to drive the portfolio company's success. If we fail to successfully integrate acquired 
businesses or fail to implement our business strategies with respect to our acquisitions or investments, we may not be able 
to achieve projected results or support the amount of consideration paid for such acquired businesses or invested into a 
portfolio company.

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Volatility and disruption resulting from global economic or market conditions could negatively affect our business, 
results of operations and financial condition. Our business, results of operations, financial condition and outlook may be 
impacted by the health of the global economy. Our business and financial performance, including new business bookings 
and collection of our accounts receivable, may be adversely affected by current and future economic conditions (including 
a disruption or reduction in the availability of capital or credit, higher energy costs, rising interest rates, financial market 
volatility and lower than expected economic growth) that cause a slowdown or decline in client spending. Reduced purchases 
by our clients or changes in payment terms could adversely affect our revenue growth and cause a decrease in our cash 
flow from operations. Bankruptcies or similar events affecting clients may cause us to incur bad debt expense at levels higher 
than historically experienced. Further, volatility and disruption in global financial markets may also limit our ability to access 
the capital markets at a time when we would like, or need, to raise capital, which could have an impact on our ability to react 
to changing economic and business conditions. Accordingly, if global financial and economic volatility continues or worsens, 
our business, results of operations and financial condition could be materially and adversely affected.

We operate in intensely competitive and dynamic industries, and our ability to successfully compete and continue 
to  grow  our  business  depends  on  our  ability  to  anticipate  or  respond  quickly  to  market  changes,  changing 
technologies and evolving pricing and deployment methods and to bring competitive new Solutions and Services 
and features to market in a timely fashion. The market for our Solutions and Services is intensely competitive, dynamically 
evolving and subject to rapid technological advances and innovative enhancements, changing delivery and pricing models, 
evolving standards in computer hardware and software development and communications infrastructure, and changing and 
increasingly sophisticated client needs. Development of new proprietary Solutions or Services is complex, entails significant 
time and expense, may not be successful and often involves a long return on investment cycle. We cannot guarantee that 
the market for our Solutions and Services will continue to grow or that we will be able to successfully introduce new Solutions 
or Services. We provide solutions to clients via various deployment models, including client-server-based solutions and cloud-
based offerings. As we move more of our offerings to the cloud, we may incur disruption as we transition existing clients and 
be  less  competitive  during  the  transition,  which  could  impact  revenue  and  profitability.  We  believe  we  must  continue  to 
dedicate a significant amount of resources to our research and development efforts to maintain our competitive position; and 
oftentimes, successful investments require several years before generating significant revenue.

In  addition,  we  expect  that  major  software  information  systems  companies,  highly  capitalized  consumer  technology 
companies, large information technology consulting service providers and system integrators, start-up companies and others 
operating in the health care industry may offer competitive Solutions and Services. As we continue to develop new Solutions 
and Services to address areas such as analytics, machine learning ("ML"), artificial intelligence ("AI"), value-based care, 
consumer solutions, population health management and other health network solutions, we expect to face new competitors, 
and these competitors may have more experience in these markets, better brand recognition or more established relationships 
with prospective clients. We face strong competition and often face downward price pressure, which could adversely affect 
our results of operations or liquidity. For example, some of our competitors may bundle products for promotional purposes 
or as a long-term pricing strategy, commit to large deployments at prices that are unprofitable, or provide guarantees of prices 
and product implementations. If we do not adapt our pricing models to reflect changes in use of our Solutions and Services 
or changes in client demand, our revenues could decrease.

Our success also depends on our ability to maintain and expand our business with our existing clients and effectively transition 
existing clients to current Solutions and Services, as well as attracting additional clients. Certain clients originally purchased 
one or a limited number of our Solutions and Services. These clients may choose not to expand their use of or purchase 
new Solutions and Services. Failure to retain and generate additional business from our current clients could materially and 
adversely impact our business, financial condition and operating results. In addition, there are a limited number of hospitals 
and other health care providers in the U.S. market, and the health care industry has been subject to increasing consolidation, 
which can cause fewer new footprint opportunities or lead to the replacement of our Solutions and Services in existing clients 
if the acquiror (or the group being acquired) has a relationship with a different HCIT provider. If we are unable to adapt to 
the impact of industry consolidation, falling costs and technological advancements in a timely manner, our prospects and 
financial results could be negatively affected.

If we are unable to manage our growth in the new markets in which we offer Solutions and Services, our business, 
results of operations and financial condition could suffer. Our future financial results will depend on our ability to profitably 
manage our business in the new markets that we enter. We expect to pursue growth and expansion opportunities in the 
areas of analytics, ML, AI, value-based care, consumer solutions, population health and other health network solutions. To 
achieve success in those areas, we will need to, among other things, recruit, train, retain and effectively manage associates, 
manage changing business conditions and implement and improve our technical, administrative, financial control and reporting 

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systems for offerings in those areas. Difficulties in managing future growth in new markets could have a material adverse 
impact on our business, results of operations and financial condition.

Long sales cycles for our Solutions and Services could have a material adverse impact on our future results of 
operations. Some of our Solutions and Services have long sales cycles, ranging from several months to eighteen months 
or more beginning at initial contact with the client through execution of a contract. Implementing, replacing, or expanding an 
information system, or modifying, adding or outsourcing business processes, are major decisions for health care organizations. 
Many of the Solutions and Services we provide require a substantial capital investment and time commitments by the client 
or prospective client. Any decision by our clients or prospective clients to delay a purchasing decision could have a material 
adverse impact on our results of operations.

Our  work  with  government  clients  exposes  us  to  additional  risks  inherent  in  the  government  contracting 
environment. Our clients include national, provincial, state, local and foreign governmental entities and their agencies. Our 
government  work  carries  various  risks  inherent  in  contracting  with  such  government  entities  and  agencies. These  risks 
include, but are not limited to, the following:

•  Government entities, particularly in the U.S., often reserve the right to audit our contracts and conduct reviews, 
inquiries and investigations of our business practices and performance with respect to government contracts. Negative 
findings from audits, reviews, inquiries or investigations could affect our future sales and profitability by preventing 
us, by operation of law or in practice, from receiving new government contracts for some period of time.

• 

If a government client discovers improper or illegal activities during its audits or investigations, we may become 
subject to various civil and criminal penalties, including those under the civil U.S. False Claims Act, and administrative 
sanctions, which may include termination of contracts, suspension of payments, fines and civil money penalties, and 
suspensions or debarment from doing business with other agencies of that government. The inherent limitations of 
internal controls may not prevent or detect all improper or illegal activities.

•  U.S. government contracting regulations impose strict compliance and disclosure obligations. Disclosure is required 
if certain company personnel have knowledge of "credible evidence" of a violation of federal criminal or civil laws 
involving fraud, conflict of interest, bribery or improper gratuity, a violation of the civil U.S. False Claims Act or receipt 
of an overpayment from the government. Failure to make required disclosures could be a basis for suspension or 
debarment, or both, from federal government contracting in addition to breach of the specific contract and could also 
impact contracting beyond the U.S. federal level. Reported matters also could lead to audits or investigations and 
other civil, criminal or administrative sanctions.

•  Government  contracts  are  subject  to  heightened  reputational  and  contractual  risks  compared  to  contracts  with 
commercial clients. Government contracts often involve more extensive scrutiny  and publicity. For example, the 
United States House Veterans' Affairs Subcommittee on Technology Modernization has oversight and investigative 
jurisdiction of the VA's Electronic Health Record Modernization ("EHRM") program. The Subcommittee has requested 
Cerner to participate in several oversight hearings. Negative publicity, including allegations of improper or illegal 
activity, poor contract performance, or information security breaches, regardless of accuracy, may adversely affect 
our reputation.

•  Terms and conditions of government contracts also tend to be more onerous and are often more difficult to negotiate. 
We must comply with specific procurement regulations and a variety of other socio-economic requirements, as well 
as various statutes, regulations and requirements related to employment practices, recordkeeping and accounting. 
These regulations and requirements affect how we transact business with our clients and suppliers, and in some 
instances, involve additional costs.

•  Government entities typically fund projects through appropriated monies. Government entities, however, reserve the 
right to change the scope of or terminate these projects at their convenience for lack of approved funding or other 
reasons.  Changes  in  government  or political  developments,  including  budget  deficits,  shortfalls  or  uncertainties, 
government spending reductions (e.g., U.S. Congressional sequestration of funds under the Budget Control Act of 
2011) or other debt constraints could result in our projects being reduced in price or scope or terminated altogether, 
which also could limit our recovery of reimbursable expenses. If insufficient funding is appropriated to the government 
entity to cover termination costs, we also may not be able to fully recover our investments.

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•  Our failure to comply with a variety of complex procurement rules and regulations could result in our liability for 
penalties,  including  termination  of  our  government  contracts,  disqualification  from  bidding  on  future  government 
contracts and suspension or debarment from government contracting. We must comply with laws and regulations 
relating  to  the  formation,  administration  and  performance  of  government  contracts  (e.g.,  the  Federal Acquisition 
Regulation and supplements, the Truth in Negotiations Act, the Procurement Integrity Act, and the Civil False Claims 
Act), which affect how we do business with our customers and may impose added costs on our business.

•  Government contracts may be protested. These protests could result in administrative procedures and litigation, 
result in delays in performance and payment, be expensive to defend and be incapable of prompt resolution. Loss 
of a bid protest may result in loss of the award, contract modification, expense or delay.

• 

It is common in contracting with governments for there to be a prime contractor with privity of contract to the government 
client and one or more subcontractors. We serve in both capacities for different government clients. For example, 
we are a subcontractor to Leidos, Inc. under the MHS Genesis contract with the U.S. Department of Defense, and 
we are the prime contractor under the EHRM contract with the U.S. Department of Veterans Affairs. There are inherent 
risks in being a subcontractor, including without limitation, reliance on the performance of the prime contractor for 
the execution of the contract to the satisfaction of the client and other risks in government contracting as described 
in the bullets above. If the prime contractor fails to perform under the agreement, fails or delays in issuing an order 
to us or in paying us for the Solutions and Services rendered, or is debarred or otherwise restricted from contracting 
with the government client, it could have a material adverse impact on our business, results of operations and financial 
condition. Additionally, when we serve as the prime contractor, we rely on our subcontractors to fulfill certain contractual 
obligations under our agreements with government clients. Any failure on the part of the subcontractors to perform 
under our subcontracts with them could subject us to negative reputational or contractual risk.  

The occurrences or conditions described above could affect not only our business with the particular government entities 
involved, but also our business with other entities of the same or other governmental bodies or with certain commercial clients 
and could have a material adverse effect on our business, results of operations and financial condition.

There are risks associated with our outstanding and future indebtedness. As of December 28, 2019, we had $1.03 
billion of long-term debt outstanding, and we may incur additional indebtedness in the future. We have customary restrictive 
covenants in our current debt agreements, which may limit our flexibility to operate our business. These covenants include 
limitations on priority debt, liens, mergers, asset dispositions, and transactions with affiliates, and require us to maintain 
certain leverage and interest coverage ratios. Failure to comply with these covenants could result in an event of default that, 
if not cured or waived, could have a material adverse effect on our business, results of operations and financial condition. 
Additionally, our ability to pay interest and repay the principal for our indebtedness is dependent upon our ability to manage 
our business operations, generate sufficient cash flows to service such debt and the other factors discussed in this section. 
There can be no assurance that we will be able to manage any of these risks successfully.

The interest rates under our financing agreements and the interest rate swap related to the outstanding indebtedness 
under our Credit Agreement may be adversely impacted by the phase-out of London Interbank Offered Rate ("LIBOR") 
as a benchmark reference for short-term interest rates. LIBOR is scheduled to be phased out by the end of 2021. When 
LIBOR ceases to exist, we will need to agree upon a replacement index with the lenders under our outstanding indebtedness 
at the time, and such new rates may not be as favorable to us as those in effect prior to any LIBOR phase-out. With respect 
to our Third Amended and Restated Credit Agreement (as amended, the "Credit Agreement") and the related interest rate 
swap, if the swap and the Credit Agreement replacement rates are not identical, our hedge could be less effective. Our failure 
to manage these risks effectively could adversely affect our financial condition and results of operations.

Goodwill and other intangible assets represent approximately 18% of our total assets and we could suffer losses 
due  to  asset  impairment  charges.  We  assess  our  goodwill  and  other  intangible  assets  for  impairment  periodically  in 
accordance with applicable authoritative accounting guidance. Declines in business performance or other factors could result 
in a non-cash impairment charge. This could materially and negatively affect our results of operations and financial condition.

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Risks Related to our Industries

The health care industry is subject to changing political, economic and regulatory influences, which could impact 
the purchasing practices and operations of our clients and increase our costs to deliver Solutions and Services 
that enable our clients to meet their compliance requirements. Many health care providers are consolidating to create 
integrated health care delivery systems with greater market power. These providers may try to use their market power to 
negotiate price reductions for our Solutions and Services. As the health care industry consolidates, our client base could be 
consolidated with fewer buyers, competition for clients could become more intense and the importance of maintaining and 
acquiring new client relationships becomes greater.

The last five years have been quite active legislatively with major statutes such as the Protecting Access to Medicare Act 
(PAMA) of 2014 establishing requirements for "Appropriate Use Criteria" in ordering high dollar diagnostic imaging services, 
the Medicare and CHIP Reauthorization Act of 2015 which reformed how physicians are paid under Medicare and which 
established the Merit-based Incentive Payment System (MIPS); the 21st Century Cures Act of 2016 (Cures Act), which laid 
the groundwork for a nationwide trusted health information exchange, established interoperability requirements for providers, 
payers and consumers, and set the framework for information blocking regulations; and most recently the Substance Use 
Disorder Prevention that Promotes Opioid Recovery and Treatment for Patients and Communities (SUPPORT) Act of 2018 
that includes significant policies for addressing the opioid crisis. These statutes are heavily laden with provisions that directly 
call for or describe roles for the use of health information technology to help providers comply with new federal requirements 
under Medicare and state Medicaid programs.

Reform of payment policies for Medicare and Medicaid continues to evolve. The Patient Protection and Affordable Care Act  
became law in 2010; this comprehensive health care reform legislation introduced value-based principles into federal health 
insurance payments systems, sought to improve health care quality, and expanded access to affordable health insurance. 
MACRA built upon the value based policies introduced by the ACA. These legislative initiatives accelerated the adoption of 
"Alternative Payment Models" (APMs) as bundled payment models based on episodes of care or per capita payment for 
defined populations as alternatives to traditional fee for service payments to providers. New APMs continue to be developed 
under the authorities of the Centers for Medicare and Medicaid Innovations, and value-based efforts such as the Medicare 
Shared Savings Program Accountable Care Organization (MSSP ACO) program or Bundled Payment for Care Improvement 
(BPCI) Advanced episode-based payment model program have seen their second iteration. APMs have evolved to usually 
require two-sided risk (shared saving and shared losses), and use of Certified EHR Technology (CEHRT) as a precondition 
for program participation. However, even after failed attempts to repeal the ACA, subsequent judicial developments continue 
to create uncertainty for the continued implementation of the ACA. Given a fractious and polarized legislative environment 
at the federal level, the near term prospects for health care related legislation face uncertainty. Because of ongoing federal 
fiscal budgetary pressures yet to be resolved for federal health programs, we cannot predict the full effect of health care 
legislation on our business at this time. The direction and pace of health care reform initiatives may adversely impact either 
our operational results or the way we operate our business. We also anticipate significant impacts from information blocking 
provisions of the Cures Act which includes mandated adoption of new certified capabilities and updates to support new 
interoperability requirements as a part of required use of certified HCIT. We expect expanded surveillance by federal agencies 
of certified HCIT and its use by our clients. We also anticipate newly expanded regulations under the federal Self-Referral 
and Anti-Kickback Laws that will contain expanded safe harbors for value based care, and that may promote expanded 
donation of certified HCIT and of cybersecurity technologies in support of trusted health information exchange to support 
coordinated patient care within value based APMs. In response to this uncertainty, purchasers of HCIT may elect to update 
HCIT already in use and postpone investment decisions in new or replacement HCIT, including investments in our Solutions 
and Services. Future legislation and regulation may ultimately impact the fiscal stability and sustainability of HCIT purchasers. 
Differences in demand related to new regulatory requirements and near-term compliance deadlines that contribute to demand 
for our Solutions and Services could impact our financial results. There can be no certainty that any legislation that may be 
adopted will be favorable to our business. We cannot predict whether or when future health care reform initiatives at the 
federal or state level or other initiatives affecting our business will be proposed, enacted or implemented or what impact 
those initiatives may have on our business, results of operations and financial condition.

The health care industry is highly regulated, and thus, we are subject to several laws, regulations and industry 
initiatives,  non-compliance  with  certain  of  which  could  materially  adversely  affect  our  operations  or  otherwise 
adversely affect our business, results of operations and financial condition. As a participant in the health care industry, 
our operations and relationships, and those of our clients, are regulated by several U.S. federal, state, local and foreign 
governmental entities. The impact of these regulations on us is both direct, to the extent that we are ourselves subject to 
these laws and regulations, and also indirect, in terms of government program requirements applicable to our clients for the 
use of HCIT. Even though we may not be directly regulated by specific health care laws and regulations, our Solutions and 

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Services must be capable of being used by our clients in a way that complies with those laws and regulations. There are a 
significant and wide-ranging number of regulations both within the U.S. and abroad, such as regulations in the areas of health 
care fraud, information blocking, e-prescribing, claims processing and transmission, health care devices, the security and 
privacy of patient data and interoperability standards,  that  may be  directly  or indirectly  applicable  to  our operations  and 
relationships or the business practices of our clients. Specific risks include, but are not limited to, the following:

Health Care Fraud. U.S. federal and state governments continue to enhance regulation of and increase their scrutiny over 
practices involving health care fraud, waste and abuse perpetuated by health care providers and professionals whose services 
are reimbursed by Medicare, Medicaid and other government health care programs. Our health care provider clients, as well 
as our provision of Solutions and Services to government entities, subject our business to laws and regulations on fraud and 
abuse which, among other things, prohibit the direct or indirect payment or receipt of any remuneration for patient referrals, 
or arranging for or recommending referrals or other business paid for in whole or in part by these federal or state health care 
programs.  U.S.  federal  enforcement  personnel  have  substantial  funding,  powers  and  remedies  to  pursue  suspected  or 
perceived fraud and abuse. The effect of this government regulation on our clients is difficult to predict. Many of the regulations 
applicable to our clients and that may be applicable to us, including those relating to marketing incentives offered in connection 
with health care device sales and information blocking, are vague or indefinite and have not been interpreted by the courts. 
They may be interpreted or applied by prosecutorial, regulatory or judicial authorities in a manner that could broaden their 
applicability to us or require our clients to make changes in their operations or the way in which they deal with us. If such 
laws and regulations are determined to be applicable to us and if we fail to comply with any applicable laws and regulations, 
we could be subject to civil and criminal penalties, sanctions or other liability, including exclusion from government health 
programs, which could have a material adverse effect on our business, results of operations and financial condition. Even 
an unsuccessful challenge by a regulatory or prosecutorial authority of our activities could result in adverse publicity, require 
a costly response from us and adversely affect our business, results of operations and financial condition.

Preparation, Transmission, Submission and Collection of Medical Claims for Reimbursement. Our Solutions and Services 
are capable of electronically transmitting claims for services and items rendered by a physician to many patients' payers for 
approval and reimbursement. We also provide revenue cycle management services to our clients that include the coding, 
preparation, submission and collection of claims for medical service to payers for reimbursement. Such claims are governed 
by U.S. federal and state laws. U.S. federal law provides civil liability to any persons that knowingly submit, or cause to be 
submitted, a claim to a payer, including Medicare, Medicaid and private health plans, seeking payment for any services or 
items that overbills or bills for services or items that have not been provided to the patient. U.S. federal law may also impose 
criminal penalties for intentionally submitting such false claims. In addition, federal and state law regulates the collection of 
debt and may impose monetary penalties for violating those regulations. We have policies and procedures in place that we 
believe result in the accurate and complete preparation, transmission, submission and collection of claims, provided that the 
information given to us by our clients is also accurate and complete. The HIPAA security, privacy and transaction standards, 
as discussed below, also have a potentially significant effect on our claims preparation, transmission and submission services, 
because those services must be structured and provided in a way that supports our clients' HIPAA compliance obligations. 
In connection with these laws, we may be subjected to U.S. federal or state government investigations and possible penalties 
may be imposed upon us; false claims actions may have to be defended; private payers may file claims against us; and we 
may be excluded from Medicare, Medicaid or other government-funded health care programs. Any investigation or proceeding 
related to these laws, even if unwarranted or without merit, may have a material adverse effect on our business, results of 
operations and financial condition.

Regulation  of  Health  Care  Devices. The  U.S.  Food  and  Drug Administration  ("FDA")  has  determined  that  certain  of  our 
Solutions and Services are medical devices that are actively regulated under the Federal Food, Drug and Cosmetic Act 
("Act") and amendments to the Act. Other countries have similar regulations in place related to medical devices, that now or 
may in the future apply to certain of our Solutions and Services. If other of our Solutions and Services are deemed to be 
actively regulated medical devices by the FDA or similar regulatory agencies in countries where we do business, we could 
be subject to extensive requirements governing pre- and post-marketing activities including pre-market notification clearance. 
Complying  with  these  medical  device  regulations  globally  is  time  consuming  and  expensive  and  could  be  subject  to 
unanticipated  and  significant  delays.  Further,  it  is  possible  that  these  regulatory  agencies  may  become  more  active  in 
regulating software and devices that are used in health care. If we are unable to obtain the required regulatory approvals for 
any such Solutions and Services, our short- and long-term business plans for these Solutions and Services could be delayed 
or canceled.

There  have  been  nine  FDA  inspections  at  various  Cerner  sites  since  2003.  Inspections  conducted  at  our  Headquarters 
Campus, Realization Campus and Innovations Campus in 2010 and 2017 each resulted in the issuance of an FDA Form 
483 observation to which we responded promptly. The FDA has taken no further action with respect to either of the Form 

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483 observations that were issued in 2010 and 2017. The remaining FDA inspections, including inspections at our campuses 
in 2006, 2007 and 2014, resulted in no issuance of a Form 483. We remain subject to periodic FDA inspections and we could 
be required to undertake additional actions to comply with the Act and any other applicable regulatory requirements. Our 
failure to comply with the Act and any other applicable regulatory requirements could have a material adverse effect on our 
ability to continue to manufacture, distribute and deliver our Solutions and Services. The FDA has many enforcement tools 
including recalls, device corrections, seizures, injunctions, refusal to grant pre-market clearance of products, civil fines and 
criminal prosecutions. Any of the foregoing could have a material adverse effect on our business, results of operations and 
financial condition.

Security and Privacy. U.S. federal, state and local and foreign laws regulate the confidentiality of personal information, how 
that information may be used, and the circumstances under which such information may be released. These regulations 
govern both the disclosure and use of confidential personal and patient medical record information and require the users of 
such information to implement specified security and privacy measures. U.S. regulations currently in place governing electronic 
health data transmissions continue to evolve and are often unclear and difficult to apply. Laws in non-U.S. jurisdictions are 
also evolving and may have similar or even stricter requirements related to the treatment of personal or patient information.

Data protection regulations impact how businesses, including both us and our clients, can collect and process the personal 
data of individuals. The costs of compliance with, and other burdens imposed by, such laws, regulations and policies, or 
modifications thereto, that are applicable to us may limit the use and adoption of our Solutions and Services and could have 
a material adverse impact on our business, results of operations and financial condition. Furthermore, we incur development, 
resource, and capital costs in delivering, updating, and supporting Solutions and Services to enable our clients to comply 
with these varying and evolving standards. Governmental enforcement personnel have substantial powers and remedies to 
pursue suspected or perceived violations. If we fail to comply with any applicable laws or regulations or fail to deliver compliant 
Solutions and Services, we could be subject to civil penalties, sanctions and contract liability. Enforcement investigations, 
even if meritless, could have a negative impact on our reputation, cause us to lose existing clients or limit our ability to attract 
new clients.

In the U.S., HIPAA regulations apply national standards for some types of electronic health information transactions and the 
data elements used in those transactions to ensure the integrity, security and confidentiality of health information and standards 
to protect the privacy of individually identifiable health information. Covered entities under HIPAA, which include health care 
organizations such as our clients, our employer clinic business and our claims processing, transmission and submission 
services, are required to comply with HIPAA privacy standards, transaction regulations and security regulations.

Evolving HIPAA and HITECH-related laws and regulations in the U.S. and data privacy and security laws and regulations in 
non-U.S. jurisdictions could restrict the ability of our clients to obtain, use or disseminate patient information. This could 
adversely affect demand for our Solutions and Services if they are not re-designed in a timely manner to meet the requirements 
of any new interpretations or regulations that seek to protect the privacy and security of patient data or enable our clients to 
execute new or modified health care transactions. We may need to expend additional capital, software development and 
other resources to modify our Solutions and Services to address these evolving data security and privacy issues. Furthermore, 
our  failure  to  maintain  confidentiality  of  sensitive  personal  information  in  accordance  with  the  applicable  regulatory 
requirements could damage our reputation and expose us to claims, fines and penalties. U.S. state data breach notification 
laws continue to expand the type of personal information they encompass, such as health and insurance information, and 
in many cases are more burdensome than the HIPAA/HITECH breach reporting requirements.

In non-U.S. jurisdictions, we are subject to transnational, national and local data protection legislation, including the EU 
General Data Protection Regulation ("GDPR"), Canadian Personal Information Protection and Electronic Documents Act 
(PIPEDA) and Canadian Provincial legislation. These regulations may impose restrictions on the processing of personal data 
(including health data) that, in some respects, are more stringent, and impose more significant burdens on subject businesses, 
than current privacy standards in the U.S. The EU regulation establishes several obligations that organizations must follow 
with respect to use of personal data, including a prohibition on the transfer of personal information from the EU to other 
countries whose laws do not adequately protect the privacy and security of personal data to European standards. In addition 
to  this  EU-wide  legislation,  certain  European  member  states  have  adopted  more  stringent  data  protection  standards, 
particularly for health data. We have addressed these requirements, relative to data transfers, by self-certifying our compliance 
with the EU-U.S. Privacy Shield Framework to the U.S. Department of Commerce International Trade Administration ("ITA"). 
However, continued criticism of the Privacy Shield by officials in Europe casts uncertainty as to the long-term effectiveness 
of the Privacy Shield to support EU-U.S. transfers of personal data. For that reason, we are also pursuing alternative methods 
of compliance (e.g. Standard Contractual Clauses), but those methods also may be subject to scrutiny by data protection 
authorities in European member states.

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The GDPR impacts how businesses, including both us and our clients, can collect and process the personal data of EU 
individuals.  We  have  incurred  development  costs  in  delivering  Solutions  and  Services  as  we  update  our  Solutions  and 
Services to enable our European clients to comply with these varying and evolving standards. The costs of compliance with, 
and other burdens imposed by, such laws, regulations and policies, or modifications thereto, that are applicable to us may 
limit the use and adoption of our Solutions and Services and could have a material adverse impact on our business, results 
of operations and financial condition.

The GDPR grants broad enforcement powers to regulatory agencies to investigate and enforce our compliance with their 
data privacy and security requirements. Governmental enforcement personnel, particularly in the EU, have substantial powers 
and remedies to pursue suspected or perceived violations. If we fail to comply with any applicable laws or regulations or fail 
to deliver compliant Solutions and Services, we could be subject to civil penalties, sanctions or contract liability. Enforcement 
investigations, even if meritless, could have a negative impact on our reputation, cause us to lose existing clients or limit our 
ability to attract new clients.

Development and adoption of ML and AI technologies offer the potential to significantly improve the delivery of healthcare. 
The application of ML and AI technologies to personal and patient information may be regulated under some privacy laws 
(e.g. GDPR). Furthermore, the lack of standards for measuring the accuracy and effectiveness of ML and AI can raise new 
or exacerbate existing technological, legal or other challenges that could impact our reputation and have a material adverse 
impact on our results of operations.

Interoperability  Standards.  Our  clients  continue  to  be  concerned  and  often  require  that  our  Solutions  and  Services  be 
interoperable with other third party HCIT suppliers. Market forces and governmental/regulatory authorities create software 
interoperability standards that may apply to our Solutions and Services. These expectations for interoperability are supported 
by  the  information  blocking  prohibitions  of  the  Cures Act.  If  our  Solutions  and  Services  are  not  consistent  with  those 
requirements, we could be forced to incur substantial additional development costs to conform. The Office of the National 
Coordinator for Health Information Technology (ONC) is also charged under the Cures Act with developing a Trusted Exchange 
Framework that establishes governance requirements for trusted health information exchange in the U.S. ONC has developed 
the U.S. Common Data Set for Interoperability which may lay the groundwork for future data exchange requirements for 
trusted exchange. ONC continues to modify and refine these standards. We may incur increased software development and 
administrative expense and delays in delivering Solutions and Services if we need to update our Solutions and Services to 
conform  to  these  varying  and  evolving  requirements.  In  addition,  delays  in  interpreting  these  standards  may  result  in 
postponement or cancellation of our clients' decisions to purchase our Solutions and Services. If our Solutions and Services 
are not compliant with these evolving standards, our market position and sales could be impaired, and we may have to invest 
significantly in changes to our Solutions and Services.

Federal Requirements for Certified Health Information Technology. Various U.S. federal, state and non-government agencies 
continue to generate requirements for the use of certified health information technology. In many cases, these requirements 
have become conditions for receiving payment for health care services to beneficiaries of federal health insurance programs. 
These requirements are expansions of the statutory ARRA HITECH program that began providing incentive payments in 
2011 to hospitals and eligible providers for the "meaningful use of certified electronic health record technology ("CEHRT")." 
Although those incentive programs have expired, CEHRT continues to be a condition of participation in federal health care 
programs. In 2015, MACRA required the use of CEHRT as part of its Quality Payment Program for eligible providers under 
Medicare. CEHRT is also one of the areas measured under the Merit based Incentive Payment System (known as MIPS) 
by  which  the  Medicare  Physician  Fee  Schedule  was  restructured.  In  the  last  several  years,  participation  in  Medicare's 
"alternative payment models" to replace traditional "fee for service" payments with quality and risk-sharing payment models 
has been conditioned on CEHRT and this continues with the Trump Administration. The Cures Act has tied CEHRT to its 
policy goals of reducing barriers to the exchange of health information data blocking, encouraging nationwide interoperability, 
consumer access to health information and improving health information availability between consumers and their care teams. 
The regulations establishing the certification standards for CEHRT will continue to be updated to support these policy goals 
with greater emphasis on interoperability, consumer engagement, patient safety and health information privacy and security. 
The ONC is soon to finalize additional regulations under the Cures Act to enforce the act's policy directives relating to data 
blocking and interoperability. These regulations will also mandate adoption of updated and expanded certified capabilities 
of CEHRT that our clients must adopt to remain able to participate in the federal programs mentioned earlier. In addition, the 
ONC has increased its surveillance activities concerning vendor compliance relative to CEHRT.

We have completed certification efforts to meet current CEHRT requirements that became mandatory for certain Federal 
programs on January 1, 2019, and for many others that became mandatory during 2019. We will continue to address additional 

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regulatory requirements as they evolve to support the mandatory updates that are expected as a result of the Cures Act. 
However, these standards and specifications are subject to interpretation by the entities designated to certify our electronic 
health care technology as CEHRT compliant. Additionally, if our business practices or our Solutions and Services are not 
compliant with these evolving regulatory requirements, our market position and sales could be impaired, and we may have 
to invest significantly in changes to our Solutions and Services. Further, we bear potential financial risks where we are alleged 
to have not appropriately complied with these regulations. We also bear financial risk where we have entered into agreements 
with clients to warrant their ability to meet future federal program requirements that require use of CEHRT. While a client's 
ability to meet future federal health program related attestation requirements may be dependent on the client's ability to 
adopt, rollout and attain sufficient use of our certified Solutions and Services on a timely basis, we may face risks that come 
from issues in full adoption of our certified Solutions and Services, which in turn could lead to a client missing its attestation 
targets. These risks are enhanced when we are under agreements to provide application management services to our clients 
that place responsibilities on us for application configuration and implementation as a prerequisite to meaningful use attainment 
ordinarily borne by the client.

Risks Related to Our Common Stock

Our quarterly operating results may vary, which could adversely affect our stock price. Our quarterly operating results 
have  varied  in  the  past  and  may  continue  to  vary  in  future  periods,  including  variations  from  guidance,  expectations  or 
historical results or trends. Quarterly operating results may vary for a number of reasons including demand for our Solutions 
and Services, the financial condition of our current and potential clients, our long sales cycle, potentially long installation and 
implementation  cycles  for  larger,  more  complex  systems,  accounting  policy  changes  and  other  factors  described  in  this 
section and elsewhere in this report. As a result of health care industry trends and the market for our Solutions and Services, 
a large percentage of our revenues are generated by the sale and installation of larger, more complex and higher-priced 
systems. The sales process for these systems is lengthy and involves a significant technical evaluation and commitment of 
capital and other resources by the client. Sales may be subject to delays due to changes in clients' internal budgets, procedures 
for  approving  large  capital  expenditures,  competing  needs  for  other  capital  expenditures,  additions  or  amendments  to 
applicable laws, availability of personnel resources or by actions taken by competitors. Delays in the expected sale, installation 
or implementation of these large systems may have a significant negative impact on our anticipated quarterly revenues and 
consequently our earnings, since a significant percentage of our expenses are relatively fixed. Because of the complexity 
and value of our contracts, the loss of even a small number of clients could have a significant negative effect on our financial 
results.

Revenue recognized in any quarter may depend upon our or our clients' abilities to meet project milestones. Delays in meeting 
these milestone conditions or modification of the project plan could result in a shift of revenue recognition from one quarter 
to another and could have a material adverse effect on results of operations for a particular quarter. We may also experience 
seasonality in revenues. For example, our revenues historically have been lower in the first quarter of the year and greater 
in the fourth quarter of the year, primarily as a result of clients' year-end efforts to make final capital expenditures for the 
then-current year. These seasonal variations may lead to fluctuations in our annual and quarterly revenues and operating 
results.

Our sales forecasts may vary from actual sales in a particular quarter. We use a "pipeline" system, a common industry 
practice, to forecast sales and trends in our business. Our sales associates monitor the status of all sales opportunities, such 
as the date when they estimate that a client will make a purchase decision and the potential dollar amount of the sale. These 
estimates are aggregated periodically to generate a sales pipeline. We compare this pipeline at various points in time to 
evaluate trends in our business. This analysis provides guidance in business planning and forecasting, but these pipeline 
estimates are by their nature speculative. Our pipeline estimates are not necessarily reliable predictors of revenues in a 
particular quarter or over a longer period of time, partially because of changes in the pipeline and in conversion rates of the 
pipeline into contracts that can be very difficult to estimate. A negative variation in the expected conversion rate or timing of 
the pipeline into contracts, or in the pipeline itself, could cause our plan or forecast to be inaccurate and thereby adversely 
affect business results. For example, a slowdown in information technology spending, adverse economic conditions, new or 
changed laws related to our industry or a variety of other factors can cause purchasing decisions to be delayed, reduced in 
amount  or  cancelled,  which  would  reduce  the  overall  pipeline  conversion  rate  in  a  particular  period  of  time.  Because  a 
substantial portion of our contracts are completed in the latter part of a quarter, we may not be able to adjust our cost structure 
quickly enough in response to a revenue shortfall resulting from a decrease in our pipeline conversion rate in any given fiscal 
quarter.

The trading price of our common stock may be volatile. The market for our common stock may experience significant 
price and volume fluctuations in response to a number of factors including actual or anticipated variations in operating results, 

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articles or rumors about our performance or Solutions and Services, announcements of technological innovations or new 
services  or  products  by  our  competitors  or  us,  changes  in  expectations  of  future  financial  performance  or  estimates  of 
securities analysts, governmental regulatory action, health care reform measures, client relationship developments, economic 
conditions and other factors, many of which are beyond our control. Furthermore, the stock market in general, and the markets 
for software, health care devices, other health care solutions and services and information technology companies in particular 
have experienced extreme volatility that often has been unrelated to the operating performance of particular companies. 
These broad market and industry fluctuations may adversely affect the trading price of our common stock, regardless of 
actual operating performance. As a matter of policy, we do not generally comment on our stock price or rumors.

We might not be successful in achieving expected operating efficiencies and sustaining or improving operating 
expense reductions, and might experience business disruptions and adverse tax consequences associated with 
restructuring, realignment and costs reduction activities. Our Board of Directors has implemented and plans to continue 
to implement several restructuring and realignment initiatives to reduce costs and increase operating efficiencies. There can 
be no assurance that we will realize, in full or in part, the anticipated benefits of these initiatives. For example, as part of our 
ongoing portfolio management, we may decide to divest assets or businesses. When we decide to sell assets or a business, 
we may encounter difficulty in finding buyers or alternative exit strategies on acceptable terms in a timely manner, which 
could delay the achievement of our strategic objectives. We may also experience greater dis-synergies than expected, and 
the impact of the divestiture on our revenue growth could be larger than projected.   

Our financial goals assume a level of productivity improvement and cost reduction. If we are unable to deliver on these goals, 
while continuing to invest in business growth, or if the volume and nature of change overwhelms available resources, our 
business operations and financial results could be materially and adversely impacted. Our ability to successfully manage 
and execute these initiatives and realize expected savings and benefits in the amounts and at the times anticipated is important 
to our business success. Any failure to do so, which could result from our inability to successfully execute organizational 
change,  cost-cutting  initiatives  and  productivity  improvement  plans,  changes  in  global  or  regional  economic  conditions, 
competition, changes in the industries in which we compete, unanticipated costs or charges, inability to attract or retain key 
personnel, attrition beyond any planned reduction in workforce, and other factors described herein, could have a material 
adverse effect on our businesses, financial condition and results of operations. Moreover, our ability to achieve our other 
strategic goals and business plans might be adversely affected and we could experience business disruptions with clients 
and elsewhere if our restructuring and realignment efforts and our cost reduction activities prove ineffective.

Lower than expected revenue growth or shifts in our revenue mix could adversely affect our results of operations.
Our revenue growth and mix could vary over time due to a number of factors, including timing of contracts signing, changes
in the health of our end markets, unexpected client attrition, and the mix of software, hardware, devices, maintenance, support 
and services revenues, which carry different margin rates which can vary from period to period. Our operating results could 
be harmed by changes in revenue mix and costs, together with numerous other factors, including rapid growth in lower margin 
services business, declines in software, and growth in non-cash expenses, such as amortization and depreciation. Any one 
of these factors or the cumulative effects of certain of these factors may result in significant fluctuations in our results of 
operations. This variability and unpredictability could result in our failure to meet internal expectations or those of securities 
analysts or investors for a particular period. If we fail to meet or exceed such expectations for these or any other reasons, 
the market price of our shares could decline.

We  cannot  guarantee  that  our  capital  allocation  strategy,  which  may  include  share  repurchases  and  dividend 
payments, will be fully implemented or that it will enhance long-term shareholder value. In fiscal year 2019, our Board 
of Directors approved an amendment to our stock repurchase program, increasing the total authorized purchase program 
to $3.70 billion, in the aggregate. As of December 28, 2019, the total available for repurchase under the amended program 
was $1.68 billion. The repurchase program does not have an expiration date and we are not obligated to repurchase a 
specified number or dollar value of shares. Additionally, during fiscal year 2019, we commenced a quarterly cash dividend 
program. While we expect to pay a cash dividend on a quarterly basis, future declarations of such quarterly cash dividends 
are subject to approval by the Board of Directors and the Board of Directors' determination that the declaration of dividends 
are in the best interests of Cerner and its shareholders. Either or both of our repurchase or dividend  programs may be 
suspended or terminated at any time and, even if fully implemented, may not enhance long-term shareholder value.

Our business could be negatively affected as a result of any future proxy fight or the actions of activist shareholders. 
Proxy contests or related activist activities could adversely affect our business for a number of reasons, including, but not 
limited  to,  the  fact that  responding  to  proxy  contests  and  other  actions  by  activist  shareholders  can  be  costly  and  time-
consuming and can create perceived uncertainties as to our future direction and governance that may result in the loss of 
potential business opportunities and may make it more difficult to attract and retain qualified personnel, business partners, 

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customers and others important to our success. Any future proxy contest or activist activities could also cause our stock price 
to experience periods of volatility. Further, if a proxy contest or a related settlement results in a change in the composition 
of our Board of Directors it could, in certain circumstances, give third parties certain rights under our existing contractual 
obligations, which could adversely affect our business.

Our Directors have authority to issue preferred stock and our corporate governance documents contain anti-takeover 
provisions. Our Board of Directors has the authority to issue up to 1,000,000 shares of preferred stock and to determine 
the preferences, rights and privileges of those shares without any further vote or action by the shareholders. The rights of 
the holders of common stock may be harmed by rights granted to the holders of any preferred stock that may be issued in 
the future and issuances of preferred stock could be used to delay or hinder a change of control of the Company.

In addition, some provisions of our Certificate of Incorporation and Bylaws could make it more difficult for a potential acquirer 
to acquire a majority of our outstanding voting stock or otherwise effect a change of control of the Company. These include 
provisions that provide for a classified board of directors, require advance notice of stockholder proposals at stockholder 
meetings, prohibit shareholders from taking action by written consent and restrict the ability of shareholders to call special 
meetings. We are also subject to provisions of Delaware law that prohibit us from engaging in any business combination 
with any interested shareholder for a period of three years from the date the person became an interested shareholder, 
unless certain conditions are met, which could have the effect of delaying or preventing a change of control.

Risks Relating to Forward-looking Statements

Statements made in this report, the annual report to shareholders of which this report is made a part, other reports and proxy 
statements filed with the SEC, communications to shareholders, press releases and oral statements made by representatives 
of the Company that are not historical in nature, or that state the Company's or management's intentions, hopes, beliefs, 
expectations, plans, goals or predictions of future events or performance, may constitute "forward-looking statements" within 
the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 
1934, as amended (the "Exchange Act"). Forward-looking statements can often be identified by the use of forward-looking 
terminology, such as "could," "can," "should," "will," "intended," "continue," "believe," "may," "expect," "hope," "anticipate," 
"goal," "forecast," "plan," "guidance," "opportunity," "prospects" or "estimate" or the negative of these words, variations thereof 
or similar expressions. Forward-looking statements are not guarantees of future performance or results. They involve risks, 
uncertainties and assumptions. It is important to note that any such performance and actual results, financial condition or 
business,  could  differ  materially  from  those  expressed  in  such  forward-looking  statements.  Factors  that  could  cause  or 
contribute to such differences include, but are not limited to, those discussed in this Item 1A. Risk Factors and elsewhere 
herein or in other reports filed with the SEC. Other unforeseen factors not identified herein could also have such an effect. 
Any forward-looking statements made in this report speak only as of the date of this report. Except as required by law, we 
undertake no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of 
unanticipated events or changes in our business, results of operations, financial condition or business over time.

Market and Industry Data

This annual report on Form 10-K may contain market, industry and government data and forecasts that have been obtained 
from  publicly  available  information,  various  industry  publications  and  other  published  industry  sources.  We  have  not 
independently verified the information and cannot make any representation as to the accuracy or completeness of such 
information. None of the reports and other materials of third party sources referred to in this annual report on Form 10-K 
were prepared for use in, or in connection with, this annual report. 

Item 1B. Unresolved Staff Comments.

None

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Item 2. Properties.

As of the end of 2019, we owned approximately 6.0 million gross square feet of real estate located in the greater Kansas 
City metro area and Malvern, Pennsylvania. Such property primarily consists of office space, data center, and warehouse 
facilities used primarily by our Domestic segment.

As of the end of 2019, we also leased approximately 334 thousand gross square feet of office space in the U.S. used by our 
Domestic segment, and approximately 1.5 million gross square feet of office and data center space outside the U.S., primarily 
in Australia, Canada, Europe, India, and the Middle East, which is used by our International segment.

In general, we believe our facilities are suitable to meet our current and reasonably anticipated future needs.

Item 3. Legal Proceedings.

From time to time, we are involved in litigation which is incidental to our business. See Note (12) of the notes to consolidated 
financial statements included under Part II, in Item 8 of this annual report on Form 10-K for information regarding our dispute 
with Fujitsu Services Limited. In our opinion, no litigation to which we are currently a party is likely to have a material adverse 
effect on our consolidated financial condition, results of operations, or cash flows.

Item 4. Mine Safety Disclosures.

Not applicable.

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Part II.

Item  5.  Market  for  Registrant's  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 
Securities.

Our common stock trades on the Nasdaq Global Select MarketSM under the symbol CERN. The following table sets forth the 
high, low and last sales prices for the fiscal quarters of 2019 and 2018 as reported by the Nasdaq Global Select Market.

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

High

2019

Low

Last

High

2018

Low

$

$

59.19
73.36
76.47
74.10

$

50.51
56.52
65.86
65.02

57.21
73.30
68.37
73.28

$

$

73.43
63.22
67.57
65.44

$

56.49
52.05
59.49
48.78

Last

58.00
59.79
64.41
52.01

At January 28, 2020, there were approximately 930 owners of record.

In 2019, our Board of Directors declared three separate cash dividends of $0.18 per share on our issued and outstanding 
common stock. Subject to declaration by our Board of Directors, we expect to continue paying quarterly cash dividends as 
a part of our current capital allocation strategy. Future dividends will be subject to the determination, declaration and discretion 
of our Board of Directors and compliance with covenants under our outstanding debt agreements. Refer to Note (16) of the 
notes to consolidated financial statements for further information regarding our dividend program.

The table below provides information with respect to Common Stock purchases by the Company during the fourth fiscal 
quarter of 2019:

Period

September 29, 2019 - October 26, 2019

October 27, 2019 - November 23, 2019

November 24, 2019 - December 28, 2019

Total

Total Number of
Shares
Purchased (a)

Average Price
Paid per Share

— $

4,440,632

—

4,440,632

$

—

67.54

—

67.54

Total Number of
Shares Purchased
as Part of Publicly
Announced Plans
or Programs (b)

Approximate Dollar
Value of Shares
That May Yet Be
Purchased Under
the Plans or
Programs (b)

— $

4,440,549

483,460,421

183,549,247

—

1,683,549,247

4,440,549

(a)  Of the 4,440,632 shares of common stock, par value $0.01 per share, presented in the table above, 83 shares were originally granted to employees 
as restricted stock pursuant to our 2011 Omnibus Equity Incentive Plan (the "Omnibus Plan"). The Omnibus Plan allows for the withholding of 
shares to satisfy tax obligations due upon the vesting of restricted stock. Pursuant to the Omnibus Plan, the 83 shares reflected above were 
relinquished by employees in exchange for our agreement to pay U.S. federal and state withholding obligations resulting from the vesting of the 
Company's restricted stock.

(b)  Under our current share repurchase program, which was initially approved by our Board of Directors on May 23, 2017 (and announced May 25, 
2017) and most recently amended on December 12, 2019 (as announced on December 13, 2019), the Company is authorized to repurchase up 
to $3.70 billion of shares of our common stock, excluding transaction costs. The repurchases are to be effectuated in the open market, by block 
purchase, in privately negotiated transactions, or through other transactions managed by broker-dealers. No time limit was set for the completion 
of the program. During 2019, we repurchased 18.8 million shares for total consideration of $1.30 billion under the program pursuant to Rule 10b5-1 
plans. As of December 28, 2019, $1.68 billion remains available for repurchase under the program. Refer to Note (16) of the notes to consolidated 
financial statements for further information regarding our share repurchase program.

See Part III, Item 12 for information relating to securities authorized for issuance under our equity compensation plans.

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Item 6. Selected Financial Data.

(In thousands, except per share data)

Statement of Operations Data:

Revenues

Operating earnings

Earnings before income taxes

Net earnings

Earnings per share:

Basic

Diluted

Weighted average shares outstanding:

Basic

Diluted

Balance Sheet Data:

Working capital

Total assets

2019(1)

2018(2)

2017(3)

2016

2015(4)

$ 5,692,598

$ 5,366,325

$ 5,142,272

$ 4,796,473

$ 4,425,267

600,669

654,512

529,454

774,785

800,851

630,059

960,471

967,129

866,978

911,013

918,434

636,484

781,136

781,380

539,362

1.66

1.65

1.91

1.89

2.62

2.57

1.88

1.85

1.57

1.54

318,229

321,235

330,084

333,572

331,373

337,999

337,740

343,653

343,178

350,908

$ 1,069,176

$ 1,356,114

$ 1,590,632

$

773,960

$ 1,049,967

6,894,622

6,708,636

6,469,311

5,629,963

5,561,984

Long-term debt, excluding current installments

1,038,382

438,802

515,130

537,552

563,353

Shareholders' equity

4,317,328

4,928,389

4,785,348

3,927,947

3,870,384

(1) 

In 2019, we adopted new lease accounting guidance as further discussed in Note (6) of the notes to consolidated financial statements.

(2) 

In 2018, we adopted new revenue recognition guidance as further discussed in Note (2) of the notes to consolidated financial statements.

(3) 

Includes the impact of certain U.S. income tax reform, as further described in Note (14) of the notes to consolidated financial statements.

(4) 

In 2015, we acquired our Health Services business from Siemens AG.

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Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.

The  following  Management  Discussion  and Analysis  ("MD&A")  is  intended  to  help  the  reader  understand  our  results  of 
operations and financial condition. This MD&A is provided as a supplement to, and should be read in conjunction with, our 
financial statements and the accompanying notes to the financial statements.

All references to years in this MD&A represent fiscal years unless otherwise noted. Refer to Note (1) of the notes to consolidated 
financial statements for information regarding our fiscal year end.

Information regarding our 2017 results of operations, including a year-to-year comparison against 2018, may be found in 
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations in our annual report on 
Form 10-K for the period ended December 29, 2018, which was filed with the Securities and Exchange Commission on 
February 8, 2019.

Management Overview

Our revenues are primarily derived by selling, implementing, operating and supporting software solutions, clinical content, 
hardware, devices and services that give health care providers and other stakeholders secure access to clinical, administrative 
and financial data in real or near-real time, helping them to improve quality, safety and efficiency in the delivery of health 
care.

Our core strategy is to create organic growth by investing in research and development ("R&D") to create solutions and tech-
enabled  services  for  the  health  care  industry.  We  may  also  supplement  organic  growth  with  acquisitions  or  strategic 
investments.

Cerner's long history of growth has created an important strategic footprint in health care, with Cerner holding more than 25 
percent market share in the U.S. acute care EHR market and a leading market share in several non-U.S. regions. Foundational 
to our growth going forward is delivering value to this core client base, including executing effectively on our large U.S. federal 
contracts and cross-selling key solutions and services in areas such as revenue cycle. We are also investing in platform 
modernization, with a focus on delivering a software as a service platform that we expect to lower total cost of ownership, 
improve clinician experience and patient outcomes, and enable clients to accelerate adoption of new functionality and better 
leverage third-party innovations.

We also expect to continue driving growth by leveraging our HealtheIntent platform, which is the foundation for established 
and new offerings for both provider and non-provider markets. The EHR-agnostic HealtheIntent platform enables Cerner to 
become a strategic partner with health care stakeholders and help them improve performance under value-based contracting. 
The platform, along with our CareAware platform, also supports offerings in areas such long-term care, home care and 
hospice, rehabilitation, behavioral health, community care, care team communications, health systems operations, consumer 
and employer, and data-as-a-service.

Beyond our strategy for driving revenue growth, we are also focused on earnings growth. After several years of margin 
compression related to slowing revenue growth, increased mix of low-margin services, and lower software demand due to 
the end of direct government incentives for EHR adoptions, Cerner implemented a new operating structure and introduced 
other initiatives focused on cost optimization and process improvement in 2019. To assist in these efforts, we engaged an 
outside consulting firm to conduct a review of our operations and cost structure. We made good progress in 2019 and expect 
this  progress  to  be  reflected  in  improved  profitability  in  2020  and  beyond.  We  are  focused  on  ongoing  identification  of 
opportunities to operate more efficiently and on achieving the efficiencies without impacting the quality of our solutions and 
services and commitments to our clients.

We are also focused on delivering strong levels of cash flow which we expect to accomplish by continuing to grow earnings 
and prudently managing capital expenditures. We expect to use future cash flow and debt, as appropriate, to meet our capital 
allocation objectives, which include investing in our business, potential acquisitions or other strategic investments to drive 
profitable growth, and returning capital to shareholders through share repurchases and dividends.

Results Overview

Bookings, which reflects the value of executed contracts for software, hardware, professional services and managed services, 
was $5.99 billion in 2019, which is a decrease of 11% compared to $6.72 billion in 2018, with the decrease primarily reflecting
a more selective approach to low-margin, long-term contracts that typically represent large booking values.

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Revenues for 2019 increased 6% to $5.69 billion, compared to $5.37 billion in 2018. The increase in revenue reflects ongoing 
demand from new and existing clients for Cerner's solutions and tech-enabled services driven by their needs to keep up with 
regulatory requirements, adapt to changing reimbursement models, and deliver safer and more efficient care.

Net earnings for 2019 decreased 16% to $529 million, compared to $630 million in 2018. Diluted earnings per share decreased 
13% to $1.65 in 2019, compared to $1.89 in 2018. The overall decrease in net earnings and diluted earnings per share was 
primarily  a  result  of  increased  operating  expenses,  including  expenses  incurred  in  connection  with  our  operational 
improvement initiatives discussed below, partially offset by increased revenues.

We had cash collections of receivables of $5.79 billion in 2019, compared to $5.49 billion in 2018. Days sales outstanding 
was 72 days for the 2019 fourth quarter, compared to 74 days for the 2019 third quarter and 79 days for the 2018 fourth 
quarter. Operating cash flows for 2019 were $1.31 billion, compared to $1.45 billion in 2018.

Operational Improvement Initiatives

We transitioned to a new operating structure in the first quarter of 2019. The Company has been focused on leveraging the 
impact of this reorganization and identifying additional efficiencies. Currently, we are focused on reducing operating expenses 
and  generating  other  efficiencies  that  are  expected  to  provide  longer-term  operating  margin  expansion.  We  are  also 
considering exiting certain low-margin businesses and being more selective as we consider new business opportunities. To 
assist in these efforts, we have engaged an outside consulting firm to conduct a review of our operations and cost structure. 
We are focused on ongoing identification of opportunities to operate more efficiently and on achieving the efficiencies without 
impacting the quality of our solutions and services and commitments to our clients.

In the near term, we expect to incur expenses in connection with these efforts. Such expenses may include, but are not 
limited to, consultant and other professional services fees, employee separation costs, contract termination costs, and other 
such  related  expenses.  We  recognized  $221  million  of  expenses  related  to  these  efforts  in  2019,  which  are  included  in 
operating expenses in our consolidated statements of operations and discussed further below. We expect to incur additional 
expenses in connection with these initiatives in future periods, which may be material.

Health Care Information Technology Market Outlook

We have provided an assessment of the health care information technology market under "Health Care and Health Care IT 
Industry" in Part I, Item 1 "Business," which is incorporated herein by reference.

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Results of Operations

Fiscal Year 2019 Compared to Fiscal Year 2018

(In thousands)

Revenues

Costs of revenue

Margin

Operating expenses

Sales and client service

Software development

General and administrative

Amortization of acquisition-related intangibles

Total operating expenses

Total costs and expenses

Operating earnings

Other income, net

Income taxes

Net earnings

Revenues & Backlog

% of
Revenue

2018

% of
Revenue

% Change  

2019

$ 5,692,598

1,071,041

100% $ 5,366,325

19%

937,348

4,621,557

81%

4,428,977

2,675,337

737,136

520,598

87,817

4,020,888

5,091,929

47%

13%

9%

2%

2,493,696

683,663

389,469

87,364

71%

3,654,192

89%

4,591,540

600,669

11%

774,785

53,843

(125,058)

26,066

(170,792)

100%

17%

83%

46%

13%

7%

2%

68%

86%

14%

6 %

14 %

4 %

7 %

8 %

34 %

1 %

10 %

11 %

(22)%

$

529,454

$

630,059

(16)%

Revenues increased 6% to $5.69 billion in 2019, as compared to $5.37 billion in 2018. This increase was primarily driven 
by a $181 million increase in professional services revenue due to growth in implementation activity; growth in licensed 
software revenue of $67 million as a result of continued demand for our solutions; and growth in managed services revenue 
of $59 million as a result of increased hosting services. Refer to Note (2) of the notes to consolidated financial statements 
for further information regarding revenues disaggregated by our business models.

Backlog, which reflects contracted revenue that has not yet been recognized as revenue, was $13.71 billion at the end 
of 2019, compared to $15.25 billion at the end of 2018. This decrease was primarily driven by the termination of certain 
client contracts, discussed further below. We expect to recognize 30% of our backlog as revenue over the next 12 months.

We believe that backlog may not necessarily be a comprehensive indicator of future revenue as certain of our arrangements 
may be canceled (or conversely renewed) at our clients' option; thus contract consideration related to such cancellable 
periods has been excluded from our calculation of backlog. However, historically our experience has been that such 
cancellation provisions are rarely exercised. We expect to recognize $760 million of revenue over the next 12 months 
under currently executed contracts related to such cancellable periods, which is not included in our calculation of backlog.

Costs of Revenue

Costs of revenue as a percent of revenues were 19% in 2019, compared to 17% in 2018. The higher costs of revenue 
as a percent of revenues was primarily driven by higher third-party costs associated with professional services revenue.

Costs of revenue include the cost of reimbursed travel expense, sales commissions, third party consulting services and 
subscription content and computer hardware, devices and sublicensed software purchased from manufacturers for delivery 
to  clients.  It  also  includes  the  cost  of  hardware  maintenance  and  sublicensed  software  support  subcontracted  to  the 
manufacturers. Such costs, as a percent of revenues, typically have varied as the mix of revenue (software, hardware, 
devices, maintenance, support, and services) carrying different margin rates changes from period to period. Costs of 
revenue does not include the costs of our client service personnel who are responsible for delivering our service offerings. 
Such costs are included in sales and client service expense.

Operating Expenses

Total operating expenses increased 10% to $4.02 billion in 2019, compared to $3.65 billion in 2018.

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•  Sales and client service expenses as a percent of revenues were 47% in 2019, compared to 46% in 2018. These 
expenses increased 7% to $2.68 billion in 2019, from $2.49 billion in 2018. Sales and client service expenses 
include  salaries  and  benefits  of  sales,  marketing,  support,  and  services  personnel,  depreciation  and  other 
expenses  associated  with  our  managed  services  business,  communications  expenses,  unreimbursed  travel 
expenses, expense for share-based payments, and trade show and advertising costs. The increase in sales and 
client service expenses was primarily driven by a $72 million increase in personnel expenses, inclusive of higher 
associate benefits costs; a $16 million increase in bad debt expense related to client receivables; $66 million of 
charges recognized in 2019 in connection with the termination of certain client contracts prior to the end of their 
stated terms; and a $30 million charge in connection with a client dispute recognized in 2019. We expect the 
termination of such client contracts to reduce future revenues by approximately $170 million on an annualized 
basis. We do not expect a significant impact to future operating earnings, as the terminated contacts related to 
lower margin business. Refer to Note (12) of the notes to consolidated financial statements for further information 
regarding the client dispute. The 2018 amount includes a pre-tax charge of $45 million to provide an allowance 
against certain client receivables with Fujitsu Services Limited ("Fujitsu"), as further discussed in Note (12) of the 
notes to consolidated financial statements.

•  Software development expenses as a percent of revenues were 13% in both 2019 and 2018. Expenditures for 
software  development  include  ongoing  development  and  enhancement  of  the  Cerner  Millennium  and 
HealtheIntent platforms, with a focus on supporting key initiatives to enhance physician experience, revenue 
cycle, population health management, and health network solutions. In addition, 2019 includes costs incurred in 
connection with our efforts to modernize our platforms, with a focus on development of a software as a service 
platform. A summary of our total software development expense in 2019 and 2018 is as follows:

(In thousands)

Software development costs

Capitalized software costs

Capitalized costs related to share-based payments

Amortization of capitalized software costs

Total software development expense

For the Years Ended

2019

2018

$

783,593

$

747,128

(270,948)

(271,787)

(2,923)

(1,906)

227,414

210,228

$

737,136

$

683,663

•  General and administrative expenses as a percent of revenues were 9% in 2019, compared to 7% in 2018. These 
expenses increased 34% to $521 million in 2019, from $389 million in 2018. General and administrative expenses 
include salaries and benefits for corporate, financial and administrative staffs, utilities, communications expenses, 
professional fees, depreciation and amortization, transaction gains or losses on foreign currency, expense for 
share-based  payments,  certain  organizational  restructuring  and  other  expense. The  increase  in  general  and 
administrative  expenses  is  primarily  driven  by  expenses  incurred  in  2019  in  connection  with  our  operational 
improvement initiatives discussed above; inclusive of $86 million of charges associated with employee separation 
benefits, as further discussed in Note (1) of the notes to consolidated financial statements. We expect to incur 
additional expenses in connection with these efforts in future periods, which may be material.

•  Amortization of acquisition-related intangibles as a percent of revenues was 2% in both 2019 and 2018. These 
expenses  increased  1%  to  $88  million  in  2019,  from  $87  million  in  2018. Amortization  of  acquisition-related 
intangibles  includes  the  amortization  of  customer  relationships,  acquired  technology,  trade  names,  and  non-
compete  agreements  recorded  in  connection  with  our  business  acquisitions. The  increase  in  amortization  of 
acquisition-related intangibles includes the impact of intangibles recognized in connection with our acquisition of 
AbleVets, LLC ("AbleVets") in 2019. Refer to Note (8) of the notes to consolidated financial statements for further 
information regarding our acquisition of AbleVets.

Non-Operating Items

•  Other income, net was $54 million in 2019, compared to $26 million in 2018. The 2019 period includes a $16 
million gain recognized on the disposition of one of our equity investments and a $14 million unrealized gain 
recognized on another one of our equity investments. Refer to Note (13) of the notes to consolidated financial 
statements for further information regarding the components of other income, net.

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•  Our effective tax rate was 19% in 2019, compared to 21% in 2018. The decrease in the effective tax rate in 2019 
is  primarily  due  to  increased  excess  tax  benefits  recognized  as  a  component  of  income  tax  expense  due  to 
elevated stock option exercise activity. Refer to Note (14) of the notes to consolidated financial statements for 
further information regarding our effective tax rate. We do not expect significant changes to our overall effective 
tax rate in 2020, from what is reported for 2019. 

Operations by Segment

We have two operating segments: Domestic and International (formerly referred to as Global). The Domestic segment 
includes revenue contributions and expenditures associated with business activity in the United States. The International 
segment includes revenue contributions and expenditures linked to business activity outside the United States, primarily 
from Australia, Canada, Europe, and the Middle East. Refer to Note (19) of the notes to consolidated financial statements 
for further information regarding our reportable segments.

The following table presents a summary of our operating segment information for the years ended 2019 and 2018:

(In thousands)

Domestic Segment

Revenues

Costs of revenue

Operating expenses

Total costs and expenses

Domestic operating earnings

International Segment

Revenues

Costs of revenue

Operating expenses

Total costs and expenses

International operating earnings

Other, net

Consolidated operating earnings

Domestic Segment

% of
Segment
Revenue

% of
Segment
Revenue

2018

2019

% Change  

$ 5,038,127

100%

$ 4,730,266

100%

967,035

2,398,422

3,365,457

1,672,670

654,471

104,006

276,914

380,920

273,551

19%

48%

67%

33%

100%

16%

42%

58%

42%

827,904

2,164,465

2,992,369

1,737,897

636,059

109,444

321,116

430,560

205,499

18%

46%

63%

37%

100%

17%

50%

68%

32%

(1,345,552)

$

600,669

(1,168,611)

$

774,785

7%

17%

11%

12%

(4)%

3%

(5)%

(14)%

(12)%

33%

15%

(22)%

•  Revenues increased 7% to $5.04 billion in 2019, from $4.73 billion in 2018. This increase was primarily driven 
by a $186 million increase in professional services revenue due to growth in implementation activity; growth in 
licensed software revenue of $56 million as a result of continued demand for our solutions; and growth in managed 
services  revenue  of  $39  million  as  a  result  of  increased  hosting  services.  Refer  to  Note  (2)  of  the  notes  to 
consolidated  financial  statements  for  further  information  regarding  revenues  disaggregated  by  our  business 
models.

•  Costs of revenue as a percent of revenues were 19% in 2019, compared to 18% in 2018. The higher costs of 
revenue as a percent of revenues was primarily driven by higher third-party costs associated with professional 
services revenue.

•  Operating expenses as a percent of revenues were 48% in 2019, compared to 46% in 2018. The higher operating 
expenses as a percent of revenues was primarily driven by $66 million of charges in connection with client contract 
terminations and the $30 million charge in connection with a client dispute, both recognized in 2019 and discussed 
above.

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International Segment

•  Revenues increased 3% to $654 million in 2019, from $636 million in 2018. This increase was primarily driven 
by a $20 million increase in managed services revenue due to increased hosting services and growth in licensed 
software revenue of $11 million as a result of continued demand for our solutions; partially offset by a $15 million 
decrease in technology resale revenues. Refer to Note (2) of the notes to consolidated financial statements for 
further information regarding revenues disaggregated by our business models.

•  Costs of revenue as a percent of revenues were 16% in 2019, compared to 17% in 2018. The lower costs of 
revenue as a percent of revenues was primarily driven by a lower mix of technology resale revenue, which carries 
a higher cost of revenue.

•  Operating expenses as a percent of revenues were 42% in 2019, compared to 50% in 2018. The decrease as a 
percent of revenues is primarily due to a pre-tax charge of $45 million in 2018 to provide an allowance against 
certain client receivables with Fujitsu, as further discussed in Note (12) of the notes to consolidated financial 
statements.

Other, net

Operating results not attributed to an operating segment include expenses such as software development, general and 
administrative  expenses,  share-based  compensation  expense,  certain  amortization  and  depreciation,  certain 
organizational restructuring and other expense. These expenses increased 15% to $1.35 billion in 2019, from $1.17 billion 
in 2018. The increase is primarily due to expenses incurred in 2019 in connection with our operational improvement 
initiatives discussed above; inclusive of $86 million of charges associated with employee separation benefits, as further 
discussed in Note (1) of the notes to consolidated financial statements.

The effects of inflation on our business during 2019 and 2018 were not significant.

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Liquidity and Capital Resources

Our liquidity is influenced by many factors, including the amount and timing of our revenues, our cash collections from our 
clients and the amount we invest in software development, acquisitions, capital expenditures, and our share repurchase and 
dividend programs.

Our principal sources of liquidity are our cash, cash equivalents, which primarily consist of money market funds and time 
deposits with original maturities of less than 90 days, short-term investments, and borrowings under our Credit Agreement. 
At the end of 2019, we had cash and cash equivalents of $442 million and short-term investments of $100 million, as compared 
to cash and cash equivalents of $374 million and short-term investments of $401 million at the end of 2018.

We have entered into a Credit Agreement with a syndicate of lenders that provides for an unsecured $1.00 billion revolving 
credit loan facility, along with a letter of credit facility up to $100 million (which is a sub-facility of the $1.00 billion revolving 
credit  loan  facility).  We  have  the  ability  to  increase  the  maximum  capacity  to  $1.20  billion  at  any  time  during  the  Credit 
Agreement's term, subject to lender participation and the satisfaction of specified conditions. The Credit Agreement expires 
in May 2024. As of the end of 2019, we had outstanding revolving credit loans and letters of credit of $600 million and $30 
million, respectively; which reduced our available borrowing capacity to $370 million under the Credit Agreement. Refer to 
Note (10) of the notes to consolidated financial statements for additional information regarding our Credit Agreement and 
other sources of debt financing.

We believe that our present cash position, together with cash generated from operations, short-term investments and, as 
appropriate, remaining availability under our Credit Agreement and other sources of debt financing, will be sufficient to meet 
anticipated cash requirements during 2020.

The following table summarizes our cash flows in 2019 and 2018:

(In thousands)

Cash flows from operating activities

Cash flows from investing activities

Cash flows from financing activities

Effect of exchange rate changes on cash

Total change in cash and cash equivalents

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

Free cash flow (non-GAAP)

Cash from Operating Activities

(In thousands)

Cash collections from clients
Cash paid to employees and suppliers and other
Cash paid for interest
Cash paid for taxes, net of refunds

Total cash from operations

For the Years Ended

2019

2018

$ 1,313,099

$ 1,454,009

(640,408)

(601,380)

(3,594)

67,717

(828,937)

(609,787)

(12,082)

3,203

374,126

370,923

$

$

441,843

567,710

$

$

374,126

733,388

For the Years Ended
2018
2019

$ 5,787,180
(4,348,438)
(25,639)
(100,004)

$ 5,486,654
(4,032,498)
(15,707)
15,560

$ 1,313,099

$ 1,454,009

Cash flows from operations decreased $141 million in 2019 compared to 2018, due primarily to net refunds of taxes in 2018 
along with cash payments in 2019 associated with our operational improvement initiatives discussed above. Days sales 
outstanding was 72 days in the fourth quarter of 2019, compared to 74 days for the third quarter of  2019 and 79 days for 
the fourth quarter of 2018.

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Cash from Investing Activities

(In thousands)

Capital purchases

Capitalized software development costs

Sales and maturities of investments, net of purchases

Purchase of other intangibles

Acquisition of business, net of cash acquired

Total cash flows from investing activities

For the Years Ended

2019

2018

$ (471,518) $ (446,928)

(273,871)

(273,693)

215,107

(35,587)

(74,539)

(71,497)

(36,819)

—

$ (640,408) $ (828,937)

Cash flows from investing activities consist primarily of capital spending, investment, and acquisition activities.

Our capital spending in 2019 was driven by capitalized equipment purchases primarily to support growth in our managed 
services  business,  investments  in  a  cloud  infrastructure  to  support  cloud-based  solutions,  building  and  improvement 
purchases to support our facilities requirements and capitalized spending to support our ongoing software development 
initiatives.  Total  capital  spending  in  2019  exceeded  2018  levels,  primarily  driven  by  spending  to  support  our  facilities 
requirements, including the continued construction of our Innovations Campus (office space development located in Kansas 
City,  Missouri).  Capital  purchases  are  expected  to  decrease  in  2020,  primarily  driven  by  the  expected  completion  of 
construction on the current phases of our Innovations Campus in the first half of 2020.

Short-term investment activity historically consists of the investment of cash generated by our business in excess of what is 
necessary to fund operations. The 2019 and 2018 activity is impacted by excess cash being used to execute on our capital 
allocation strategy, including the share repurchases and cash dividends discussed below. Additionally, our investment mix 
has  changed  such  that  our  funds  are  more  heavily  held  in  cash  and  cash  equivalents  versus  short-term  and  long-term 
investments, primarily due to interest rates currently available on cash deposits.

On July 27, 2018, we acquired a minority interest in Essence Group Holdings Corporation for cash consideration of $266 
million. Refer to Note (4) of the notes to consolidated financial statements for further information regarding this investment.

In October 2019, we acquired all of the issued and outstanding membership interests of AbleVets, LLC, a Virginia limited 
liability company ("AbleVets"). AbleVets is a health IT engineering and consulting company specializing in cybersecurity, 
cloud and system development solutions for federal organizations. Consideration for the acquisition was cash of $75 million. 
Refer to Note (8) of the notes to consolidated financial statements for further information regarding this business acquisition.

We  expect  to  continue  seeking  and  completing  strategic  business  acquisitions,  investments,  and  relationships  that  are 
complementary to our business.

Cash from Financing Activities

(In thousands)

Long-term debt issuance
Repayment of long-term debt
Cash from option exercises (net of taxes paid in connection with shares surrendered by associates)
Treasury stock purchases
Dividends paid
Other

Total cash flows from financing activities

For the Years Ended

2019

2018

$

$

600,000
—
241,435
(1,320,542)
(113,823)
(8,450)

—
(75,000)
81,476
(623,127)
—
6,864

$ (601,380) $ (609,787)

In May 2019, we borrowed $600 million of revolving credit loans under the Credit Agreement. In March 2018, we repaid our 
$75 million floating rate Series 2015-C Notes due February 15, 2022. Refer to Note (10) of the notes to consolidated financial 
statements for further information regarding our outstanding indebtedness.

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We expect to incur additional indebtedness in the next 12 months, for which the amount and timing is yet to be determined. 
The proceeds from such indebtedness are expected to be deployed in accordance with our current capital allocation strategy, 
which may include share repurchases and dividend payments (as discussed further below), as well as for general corporate 
purposes, including acquisitions and investments. The terms and availability of such debt financing may be impacted by 
economic and financial market conditions, as well as our financial condition and results of operations at the time we seek 
such financing, and there can be no assurances that we will be able to obtain such financing on terms that will be acceptable 
or advantageous to us.

Cash inflows from stock option exercises are dependent on a number of factors, including the price of our common stock, 
grant activity under our stock option and equity plans, and overall market volatility. We expect net cash inflows from stock 
option exercises to continue in 2020 based on the number of exercisable options at the end of 2019 and our current stock 
price. Refer to Note (16) of the notes to consolidated financial statements for additional information regarding our stock option 
and equity plans.

During 2019 and 2018, we repurchased 18.8 million and 11.2 million shares, respectively, of our common stock for total 
consideration of $1.30 billion and $644 million, respectively. As of December 28, 2019, $1.68 billion remains available for 
repurchase under our current repurchase program. We expect to continue to repurchase shares under this program in the 
next 12 months, but such repurchases will be dependent on a number of factors, including the price of our common stock 
and other cash flow needs. Although we expect to continue to repurchase shares, there is no assurance that we will repurchase 
up to the full amount remaining under the program.

In 2019, our Board of Directors declared three separate cash dividends of $0.18 per share on our issued and outstanding 
common stock. Subject to declaration by our Board of Directors, we expect to continue paying quarterly cash dividends as 
a part of our current capital allocation strategy. Future dividends will be subject to the determination, declaration and discretion 
of our Board of Directors and compliance with covenants under our outstanding debt agreements.

The source of funds for such repurchases and dividends may include cash generated from operations, liquidation of investment 
holdings, and the incurrence of indebtedness. Refer to Note (16) of the notes to consolidated financial statements for further 
information regarding our share repurchase and dividend programs.

Free Cash Flow (Non-GAAP)

(In thousands)

Cash flows from operating activities (GAAP)

Capital purchases

Capitalized software development costs

Free cash flow (non-GAAP)

For the Years Ended

2019

2018

$ 1,313,099

$ 1,454,009

(471,518)

(273,871)

(446,928)

(273,693)

$

567,710

$

733,388

Free cash flow decreased $166 million in 2019, compared to 2018, primarily due to a decrease in cash from operations along 
with increased capital expenditures. Free cash flow is a non-GAAP financial measure used by management, along with 
GAAP results, to analyze our earnings quality and overall cash generation of the business, and for management compensation 
purposes. We define free cash flow as cash flows from operating activities reduced by capital purchases and capitalized 
software development costs. The table above sets forth a reconciliation of free cash flow to cash flows from operating activities, 
which we believe is the GAAP financial measure most directly comparable to free cash flow. The presentation of free cash 
flow is not meant to be considered in isolation, nor as a substitute for, or superior to, GAAP results, and investors should be 
aware that non-GAAP measures have inherent limitations and should be read only in conjunction with our consolidated 
financial statements prepared in accordance with GAAP. Free cash flow may also be different from similar non-GAAP financial 
measures used by other companies and may not be comparable to similarly titled captions of other companies due to potential 
inconsistencies in the method of calculation. We believe free cash flow is important to enable investors to better understand 
and evaluate our ongoing operating results and allows for greater transparency in the review and understanding of our overall 
financial, operational and economic performance, because free cash flow takes into account certain capital expenditures 
necessary to operate our business.

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Contractual Obligations, Commitments and Off Balance Sheet Arrangements

The following table represents a summary of our contractual obligations and commercial commitments at the end of 2019, 
except short-term purchase order commitments arising in the ordinary course of business.

(In thousands)

Balance sheet obligations(a):
Long-term debt obligations

2020

2021

2022

2023

2024

2025 and
thereafter

Total

Payments Due by Period

$

— $

— $ 225,000

$

— $

600,000

$

214,162

$ 1,039,162

Interest on long-term debt obligations

28,843

27,927

24,488

21,382

13,262

3,580

119,482

Other obligations:

Operating lease obligations

Purchase obligations

33,845

151,950

29,604

95,933

23,903

34,501

16,850

37,237

8,250

30,462

43,238

560,925

155,690

911,008

Total

$ 214,638

$ 153,464

$ 307,892

$

75,469

$

651,974

$

821,905

$ 2,225,342

(a)    At the end of 2019, liabilities for unrecognized tax benefits were $19 million.

Off-Balance Sheet Arrangements

Refer to Note (10) of the notes to consolidated financial statements for information regarding our interest rate swap agreement, 
which is accounted for as a cash flow hedge in accordance with ASC Topic 815, Derivatives and Hedging. LIBOR is scheduled 
to be phased out by the end of 2021. When LIBOR ceases to exist, we will need to agree upon a replacement index with the 
lenders under our Credit Agreement at the time, and such new rates may not be as favorable to us as those in effect prior 
to any LIBOR phase-out. If the swap and the Credit Agreement replacement rates are not identical, our hedge could be less 
effective.

Recent Accounting Pronouncements

Refer  to  Note  (1)  of  the  notes  to  consolidated  financial  statements  for  information  regarding  recently  issued  accounting 
pronouncements.

Critical Accounting Policies

We believe that there are several accounting policies that are critical to understanding our historical and future performance, 
as these policies affect the reported amount of revenue and other significant areas involving our judgments and estimates. 
These  significant  accounting  policies  relate  to  revenue  recognition,  software  development,  and  income  taxes.  These 
accounting policies and our procedures related to these accounting policies are described in detail below and under specific 
areas within this MD&A. In addition, Note (1), Note (2), and Note (14) of the notes to consolidated financial statements 
expands upon discussion of our accounting policies for these areas.

Revenue Recognition
In  the  first  quarter  of  2018,  we  adopted Accounting  Standards  Update  ("ASU")  2014-09,  Revenue  from  Contracts  with 
Customers (Topic 606). ASU 2014-09, as amended, replaced most existing revenue recognition guidance in U.S. GAAP. 
This guidance requires a significant amount of judgments and estimates in implementing its five-step process to be followed 
in  determining  the  amount  and  timing  of  revenue  recognition  and  related  disclosures.  Refer  to  Note  (2)  of  the  notes  to 
consolidated financial statements for further discussion regarding significant judgments involved in our application of ASU 
2014-09.

Software Development Costs
Costs incurred internally in creating computer software solutions and enhancements to those solutions are expensed until 
completion of a detailed program design, which is when we determine that technological feasibility has been established. 
Thereafter, all software development costs are capitalized until such time as the software solutions and enhancements are 
available  for  general  release,  and  the  capitalized  costs  subsequently  are  reported  at  the  lower  of  amortized  cost  or  net 
realizable value.

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Net realizable value is computed as the estimated gross future revenues from each software solution less the amount of 
estimated future costs of completing and disposing of that product. Because the development of projected net future revenues 
related to our software solutions used in our net realizable value computation is based on estimates, a significant reduction 
in our future revenues could impact the recovery of our capitalized software development costs. If we missed our estimates 
of net future revenues by 10%, the amount of our capitalized software development costs would not be impaired.

Capitalized costs are amortized based on current and expected net future revenue for each software solution with minimum 
annual amortization equal to the straight-line amortization over the estimated economic life of the software solution. We are 
amortizing capitalized costs over five years. The five-year period over which capitalized software development costs are 
amortized is an estimate based upon our forecast of a reasonable useful life for the capitalized costs. Historically, use of our 
software programs by our clients has exceeded five years and is capable of being used a decade or more.

We expect that major software information systems companies, large information technology consulting service providers 
and systems integrators and others specializing in the health care industry may offer competitive products or services. The 
pace of change in the HCIT market is rapid and there are frequent new product introductions, product enhancements and 
evolving industry standards and requirements. As a result, the capitalized software solutions may become less valuable or 
obsolete and could be subject to impairment.

Income Taxes
We make a number of assumptions and estimates in determining the appropriate amount of expense to record for income 
taxes.  These  assumptions  and  estimates  consider  the  taxing  jurisdictions  in  which  we  operate  as  well  as  current  tax 
regulations. Accruals are established for estimates of tax effects for certain transactions, business structures and future 
projected profitability of our businesses based on our interpretation of existing facts and circumstances. If these assumptions 
and estimates were to change as a result of new evidence or changes in circumstances, the change in estimate could result 
in a material adjustment to the consolidated financial statements.

We have discussed the development and selection of these critical accounting estimates with the Audit Committee of our 
Board of Directors and the Audit Committee has reviewed our disclosure contained herein.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.

We are exposed to interest rate risk, primarily changes in LIBOR, related to outstanding revolving credit loans under our 
Credit Agreement. As of December 28, 2019, the interest rate on revolving credit loans outstanding was 2.54% based on 
LIBOR plus the applicable spread. In order to manage this exposure, we have entered into an interest rate swap agreement, 
to hedge the variability of cash flows associated with such interest obligations through May 2024. The interest rate swap 
effectively fixes the interest rate on the hedged indebtedness under our Credit Agreement at 3.06%. Refer to Note (10) of 
the notes to consolidated financial statements for further information regarding outstanding indebtedness and our interest 
rate swap agreement.

We  have  global  operations,  and  as  a  result,  we  are  exposed  to  market  risk  related  to  foreign  currency  exchange  rate 
fluctuations. Foreign currency fluctuations through December 28, 2019 have not had a material impact on our financial position 
or operating results. We currently do not use currency hedging instruments, though we actively monitor our exposure to 
foreign currency fluctuations and may use hedging transactions in the future if management deems it appropriate. We believe 
most of our global operations are naturally hedged for foreign currency risk as our foreign subsidiaries invoice their clients 
and satisfy their obligations primarily in their local currencies. There can be no guarantee that the impact of foreign currency 
fluctuations in the future will not have a material impact on our financial position or operating results.

Item 8. Financial Statements and Supplementary Data.

The Financial Statements and notes to consolidated financial statements required by this Item are submitted as a separate 
part of this report. See Note (20) to the consolidated financial statements for supplementary financial information.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

N/A

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Item 9A. Controls and Procedures.

a)  Evaluation of Disclosure Controls and Procedures.

We carried out an evaluation, under the supervision and with the participation of our management, including our 
Chief Executive Officer ("CEO") and Chief Financial Officer ("CFO"), of the effectiveness of our disclosure controls 
and procedures (as defined in the Exchange Act Rules 13a-15(e) and 15d-15(e)) as of the end of the period covered 
by this annual report (the "Evaluation Date"). Based upon that evaluation, our CEO and CFO have concluded that, 
as of the Evaluation Date, our disclosure controls and procedures were designed, and were effective, to provide 
reasonable assurance that the information required to be disclosed by us in reports we file or submit under the 
Exchange Act is recorded, processed, summarized and reported within the time period specified in SEC rules and 
forms and is accumulated and communicated to our management, including our CEO and CFO, to allow timely 
decisions regarding required disclosure.

b)  Management's Report on Internal Control over Financial Reporting.

We are responsible for establishing and maintaining adequate internal control over financial reporting (as defined in 
Rule 13a-15(f) under the Exchange Act). We assessed the effectiveness of our internal control over financial reporting 
as of December 28, 2019. In making this assessment, we used the criteria set forth by the Committee of Sponsoring 
Organizations of the Treadway Commission ("COSO") in its Internal Control-Integrated Framework (2013). Based 
on this assessment, we have concluded that, as of December 28, 2019, our internal control over financial reporting 
was effective based on these criteria. Our independent registered public accounting firm that audited the consolidated 
financial statements included in this annual report has issued an audit report on the effectiveness of our internal 
control over financial reporting, which is included herein under "Report of Independent Registered Public Accounting 
Firm".

c)  Changes in Internal Control over Financial Reporting.

There were no changes in our internal controls over financial reporting during the fiscal quarter ended December 28, 
2019, that have materially affected, or are reasonably likely to materially affect, our internal controls over financial 
reporting.

d)  Limitations on Controls.

We  can  provide  no  assurance  that  our  disclosure  controls  and  procedures  or  our  internal  control  over  financial 
reporting can prevent all errors and all fraud under all circumstances. A control system, no matter how well conceived 
and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are 
met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits 
of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no 
evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the 
Company have been or will be detected. The design of any system of controls also is based in part upon certain 
assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in 
achieving its stated goals under all potential future conditions; over time, controls may become inadequate because 
of changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the 
inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be 
detected.

Item 9B. Other Information.

N/A

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PART III.

Item 10. Directors, Executive Officers and Corporate Governance.

The information under "Information Concerning Directors," "Meetings of the Board and Committees," "Corporate Governance: 
Code of Business Conduct and Ethics," "Consideration of Director Nominees," "Committees of the Board: Audit Committee" 
and "Certain Transactions" as it relates to family relationships as set forth in the Company's definitive proxy statement related 
to its 2020 annual meeting of stockholders (the "Proxy Statement"), which will be filed with the SEC not later than 120 days 
after the end of the Company's fiscal year pursuant to Regulation 14A, is incorporated herein by reference.

There have been no material changes to the procedures by which security holders may recommend nominees to our Board 
of Directors since our last disclosure thereof in our 2019 proxy statement.

The information required by this Item 10 regarding our Executive Officers is set forth under the caption "Information about 
our Executive Officers" in Part I above.

Item 11. Executive Compensation.

The  information  under  "Committees  of  the  Board:  Compensation  Committee,"  "Director  Compensation,"  "2019  Director 
Compensation  Table,"  "Compensation  Committee  Report,"  "Compensation  Discussion  and  Analysis,"  "Summary 
Compensation Table," "2019 Grants of Plan-Based Awards," "Outstanding Equity Awards at 2019 Fiscal Year-End," "2019 
Option  Exercises  and  Stock  Vested,"  "Potential  Payments  Under  Termination  or  Change  in  Control,"  "Pay  Ratio"  and 
"Compensation Committee Interlocks and Insider Participation" set forth in the Proxy Statement, which will be filed with the 
SEC not later than 120 days after the end of the Company's fiscal year pursuant to Regulation 14A, is incorporated herein 
by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

The following table provides information about our common stock that may be issued under our equity compensation plans 
as of December 28, 2019:

(In thousands, except per share data)

Plan category

Equity compensation plans approved by security holders (4)
Equity compensation plans not approved by security holders

Total

(1) Includes grants of stock options, restricted stock and restricted stock units.

(2) Includes weighted-average exercise price of outstanding stock options only. 

(3) Excludes securities to be issued upon exercise of outstanding options and rights.

Securities to 
be issued 
upon 
exercise of 
outstanding 
options and 
rights (1)

18,050

$

—

18,050

Weighted 
average 
exercise 
price per 
share (2)

56.36

—

Securities 
available for 
future 
issuance(3)

24,400

—

24,400

(4) Includes the Stock Option Plan D, Stock Option Plan E, 2001 Long-Term Incentive Plan F, 2004 Long-Term Incentive Plan G and 2011 Omnibus Equity Incentive Plan. All new grants are 

made under the 2011 Omnibus Equity Incentive Plan, as the previous plans are no longer active.

The information under "Security Ownership of Certain Beneficial Owners and Management" set forth in the Proxy Statement, 
which will be filed with the SEC not later than 120 days after the end of the Company's fiscal year pursuant to Regulation 
14A, is incorporated herein by reference.

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Item 13. Certain Relationships and Related Transactions, and Director Independence.

The information under "Certain Transactions" and "Meetings of the Board and Committees" set forth in the Proxy Statement, 
which will be filed with the SEC not later than 120 days after the end of the Company's fiscal year pursuant to Regulation 
14A, is incorporated herein by reference.

Item 14. Principal Accountant Fees and Services.

The information under "Relationship with Independent Registered Public Accounting Firm" set forth in the Proxy Statement, 
which will be filed with the SEC not later than 120 days after the end of the Company's fiscal year pursuant to Regulation 
14A, is incorporated herein by reference.

PART IV.

Item 15. Exhibits, Financial Statement Schedules.

a)  Financial Statements and Exhibits

(1)  Consolidated Financial Statements:

Reports of Independent Registered Public Accounting Firm

Consolidated Balance Sheets - As of December 28, 2019 and December 29, 2018

Consolidated Statements of Operations -Years Ended December 28, 2019, December 29, 2018 
and December 30, 2017

Consolidated Statements of Comprehensive Income - Years Ended December 28, 2019, 
December 29, 2018 and December 30, 2017

Consolidated Statements of Cash Flows -  Years Ended December 28, 2019, December 29, 2018 
and December 30, 2017

Consolidated Statements of Changes in Shareholders' Equity - Years Ended December 28, 2019, 
December 29, 2018 and December 30, 2017

Notes to Consolidated Financial Statements

(2)  Financial Statement Schedules

All schedules are omitted because they are not required or the required information is shown in the 
financial statements or notes thereto.

b)  Exhibits

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Exhibit 
Number

Exhibit Description

3.1

3.2

4.1

4.2

10.1*

10.2*

10.3*

10.4*

10.5*

10.6*

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13*

10.14*

10.15*

10.16*

Third  Restated  Certificate  of  Incorporation  of  Cerner 
Corporation

Amended  &  Restated  Bylaws  of  Cerner  Corporation 
(effective March 2, 2018)

Specimen stock certificate

Description of Company Securities

2006  Form  of  Indemnification  Agreement  for  use 
between the Registrant and its Directors

2010  Form  of  Indemnification  Agreement  for  use 
between the Registrant and its Directors and Section 16 
Officers

Executive  Employment  Agreement  between  Cerner 
Corporation and Brent Shafer

Relocation Agreement between Cerner Corporation and 
Brent Shafer

Amended & Restated Aircraft Time Sharing Agreement 
between Cerner Corporation and Brent Shafer

Amended  Employment  Agreement  between  Cerner 
Corporation and Michael R. Nill

Separation Agreement between Cerner Corporation and 
Michael R. Nill

Amended  Employment  Agreement  between  Cerner 
Corporation and Jeffrey A. Townsend

Relocation Agreement between Cerner Corporation and 
Jeffrey A. Townsend

Executive  Senior  Advisor  Letter  Agreement  between 
Cerner Corporation and Jeffrey A. Townsend

Amended  Employment  Agreement  between  Cerner 
Corporation and Marc G. Naughton

Amended  Employment  Agreement  between  Cerner 
Corporation and John Peterzalek

Amended  Employment  Agreement  between  Cerner 
Corporation and Donald D. Trigg

Amended  Stock  Option  Plan  D  of  Registrant  dated 
December 8, 2000

Amended  Stock  Option  Plan  E  of  Registrant  dated 
December 8, 2000

Cerner  Corporation  Associate  Equity  Participation 
Program Non-Qualified Stock Option Agreement

Incorporated by Reference

Form

10-K

8-K

Exhibit(s)

Filing Date 
SEC File No./Film No.

Filed
Herewith

3(a)

3.1

2/11/2015

3/6/2018

10-K

4(a)

2/28/2007
000-15386/07658265

X

X

X

X

10-K

10(a)

8-K

99.1

2/28/2007
000-15386/07658265

6/3/2010
000-15386/10875957

10-K

10.3

2/12/2018

10-Q

10.2

5/3/2018

10-Q

10.1

10/26/2018

8-K

10.2

9/11/2017

8-K

10.3

9/11/2017

10-Q

10.10

10/27/2017

8-K

10.4

9/11/2017

10-K

10.13

2/8/2019

10-K

10(f)

10-K

10(g)

3/30/2001
000-15386/1586224

3/30/2001
000-15386/1586224

10-K

10.16

2/8/2019

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Table of Contents

Cerner Corporation 2004 Long-Term Incentive Plan G 
(as amended on December 3, 2007)

Cerner Corporation 2004 Long-Term Incentive Plan G 
Nonqualified Stock Option Grant Certificate

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
(As Amended and Restated May 22, 2015)

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
(As amended and Restated May 30, 2019)

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Director Restricted Stock Agreement

2011 Omnibus Equity Incentive Plan - Form of Director 
Restricted Stock Agreement

10-K

10(g)

10-K

10(q)

8-K

8-K

10.2

10.1

2/27/2008
000-15386/08646565

2/27/2008
000-15386/08646565

5/27/2015

6/3/2019

10-Q

10.2

5/6/2016

10-Q

10.5

4/26/2019

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Performance Based Restricted Stock Agreement

10-K

10(u)

2/8/2013
000-15386/13586825

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Performance Based Restricted Stock Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Performance Based Restricted Stock Agreement

2011  Omnibus  Equity  Incentive  Plan  -  Form  of 
Performance Based Restricted Stock Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Time Based Restricted Stock Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Time Based Restricted Stock Agreement

2011  Omnibus  Equity  Incentive  Plan  -  Form  of  Time 
Based Restricted Stock Agreement

10-Q

10.3

5/6/2016

10-Q

10.4

10/27/2017

10-Q

10.4

4/26/2019

10-Q

10.4

5/6/2016

10-Q

10.3

10/27/2017

10-Q

10.3

4/26/2019

Cerner  Corporation  2011  Omnibus  Equity  Incentive 
Plan-Non-Qualified Stock Option Grant Certificate

10-K

10(v)

2/8/2013
000-15386/13586825

Cerner  Corporation  2011  Omnibus  Equity  Incentive 
Plan-Non-qualified Stock Option Grant Certificate

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Non-Qualified Stock Option Grant Certificate

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Non-Qualified Stock Option Grant Certificate

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Time-Based Restricted Stock Unit Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Time-Based Restricted Stock Unit Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Performance-Based Restricted Stock Unit Agreement

Cerner Corporation 2011 Omnibus Equity Incentive Plan 
- Performance-Based Restricted Stock Unit Agreement

Cerner  Corporation  2001  Associate  Stock  Purchase 
Plan as Amended and Restated January 1, 2019

Cerner Corporation 2018 Performance Compensation 
Plan (effective January 1, 2018)

2018 Executive Performance Agreement - Section 16 
Officer

41

10-Q

10.5

5/6/2016

10-Q

10.2

8/3/2016

10-Q

10.2

10/27/2017

10-Q

10.2

4/28/2017

10-Q

10.5

10/27/2017

10-Q

10.3

4/28/2017

10-Q

10.6

10/27/2017

10-K

10.37

2/8/2019

8-K

8-K

10.1

10.2

3/6/2018

3/6/2018

10.17*

10.18*

10.19*

10.20*

10.21*

10.22*

10.23*

10.24*

10.25*

10.26*

10.27*

10.28*

10.29*

10.30*

10.31*

10.32*

10.33*

10.34*

10.35*

10.36*

10.37*

10.38*

10.39*

10.40*

62

10-Q

10.2

4/26/2019

8-K

99.1

1/25/2010
000-15386/10543089

8-K

10.1

12/5/2014
000-15386/141269611

8-K

10.1

11/3/2015

8-K

10.1

5/7/2019

8-K

10.1

11/5/2019

8-K

10.4

11/5/2019

Table of Contents

10.41*

10.42

10.43

10.44

10.45

10.46

10.47

21

23

31.1

31.2

32.1

32.2

Form 2019 Executive Performance Agreement - Section 
16 Officer

Interparty Agreement, dated January 19, 2010, among 
Kansas Unified Development, LLC, OnGoal, LLC and 
Cerner Corporation

Master  Note  Purchase  Agreement  between  Cerner 
Corporation  and  the  Purchasers  listed  in  Schedule A 
thereto dated December 4, 2014

Third Amended and Restated Credit Agreement, dated 
October 30, 2015, among Cerner Corporation and U.S. 
Bank National Association, Bank of America, N.A. and 
Commerce Bank, N.A.

First Amendment to Third Amended and Restated Credit 
Agreement  dated  May  6,  2019  among  Cerner 
Corporation,  U.S.  Bank  National  Association, 
Commerce Bank N.A., and Bank of America, N.A.

Second Amendment  to  Third Amended  and  Restated 
Credit  Agreement  dated  November  5,  2019  among 
Cerner  Corporation,  U.S.  Bank  National  Association, 
Commerce Bank N.A., Bank of America, N.A. and PNC 
Bank, National Association.

Master  Note  Agreement  dated  November  11,  2019, 
between Cerner Corporation and the Purchasers listed 
therein

Subsidiaries of Registrant

Consent of Independent Registered Public Accounting 
Firm

Certification of Brent Shafer pursuant to Section 302 of 
Sarbanes-Oxley Act of 2002

Certification of Marc G. Naughton pursuant to Section 
302 of Sarbanes-Oxley Act of 2002

Certification  of  Brent  Shafer  pursuant  to  18  U.S.C. 
Section 1350, as adopted pursuant to Section 906 of 
Sarbanes-Oxley Act of 2002

Certification of Marc G. Naughton pursuant to 18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of 
Sarbanes-Oxley Act of 2002

101.INS

XBRL Instance Document - the instance document does 
not appear in the interactive data file because its XBRL 
tags are embedded within the inline XBRL document.

101.SCH

Inline XBRL Taxonomy Extension Schema Document

101.CAL

101.LAB

101.PRE

101.DEF

104

Inline XBRL Taxonomy Extension Calculation Linkbase
Document

Inline XBRL Taxonomy Extension Labels Linkbase
Document

Inline XBRL Taxonomy Extension Presentation
Linkbase Document

Inline XBRL Taxonomy Extension Definition Linkbase
Document

Cover Page Interactive Data File - formatted in Inline
XBRL and contained in Exhibit 101.

42

X

X

X

X

X

X

X

X

X

X

X

X

X

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*  Indicates a management contract or compensatory plan or arrangement required to be identified by Part IV, Item 15(a)(3).

PLEASE NOTE: Pursuant to the rules and regulations of the Securities and Exchange Commission, we have filed or incorporated by reference the 
agreements referenced above as exhibits to this annual report on Form 10-K. The agreements have been filed to provide investors with information 
regarding their respective terms. The agreements are not intended to provide any other factual information about the Company or its business or 
operations. In particular, the assertions embodied in any representations, warranties and covenants contained in the agreements may be subject 
to  qualifications  with  respect  to  knowledge  and  materiality  different  from  those  applicable  to  investors  and  may  be  qualified  by  information  in 
confidential disclosure schedules not included with the exhibits. These disclosure schedules may contain information that modifies, qualifies and 
creates exceptions to the representations, warranties and covenants set forth in the agreements. Moreover, certain representations, warranties and 
covenants in the agreements may have been used for the purpose of allocating risk between the parties, rather than establishing matters as facts. 
In addition, information concerning the subject matter of the representations, warranties and covenants may have changed after the date of the 
respective agreement, which subsequent information may or may not be fully reflected in the Company's public disclosures. Accordingly, investors 
should not rely on the representations, warranties and covenants in the agreements as characterizations of the actual state of facts about the 
Company or its business or operations on the date hereof.

Item 16. Form 10-K Summary.

None.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

Date: February 10, 2020

CERNER CORPORATION

By:

/s/ Brent Shafer                   
D. Brent Shafer
Chairman of the Board and
Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated: 

Signature and Title

Date

/s/ Brent Shafer

February 10, 2020

Brent Shafer, Chairman of the Board and Chief
Executive Officer (Principal Executive Officer)

/s/ Marc G. Naughton

February 10, 2020

Marc G. Naughton, Executive Vice President and
Chief Financial Officer (Principal Financial Officer)

/s/ Michael R. Battaglioli

February 10, 2020

Michael R. Battaglioli, Vice President and
Chief Accounting Officer (Principal Accounting Officer)

/s/ Gerald E. Bisbee, Jr.

Gerald E. Bisbee, Jr., Ph.D., Director

/s/ Mitchell E. Daniels

Mitchell E. Daniels, Director

/s/ Linda M. Dillman
Linda M. Dillman, Director

/s/ Julie L. Gerberding

Julie L. Gerberding, M.D., Director

/s/ John J. Greisch

John J. Greisch, Director

/s/ Melinda J. Mount

Melinda J. Mount, Director

/s/ George A. Riedel

George A. Riedel, Director

/s/ R. Halsey Wise

R. Halsey Wise, Director

/s/ William D. Zollars
William D. Zollars, Director

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

February 10, 2020

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cerner Corporation:

Opinion on Internal Control Over Financial Reporting

We  have  audited  Cerner  Corporation  and  subsidiaries'  (the  "Company")  internal  control  over  financial  reporting  as  of 
December 28, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, 
effective internal control over financial reporting as of December 28, 2019, based on criteria established in Internal Control 
- Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 28, 2019 and December 29, 2018, the related 
consolidated statements of operations, comprehensive income, cash flows, and changes in shareholders' equity for each of 
the years in the three-year period ended December 28, 2019, and the related notes (collectively, the consolidated financial 
statements),  and  our  report  dated  February  10,  2020  expressed  an  unqualified  opinion  on  those  consolidated  financial 
statements.

Basis for Opinion

The  Company's  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's 
Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in 
all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal 
control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design 
and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary 
to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts 
and expenditures of the company are being made only in accordance with authorizations of management and directors of 
the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, 
use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/KPMG LLP
Kansas City, Missouri
February 10, 2020

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cerner Corporation:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Cerner Corporation and subsidiaries (the "Company") 
as of December 28, 2019 and December 29, 2018, the related consolidated statements of operations, comprehensive income, 
cash flows, and changes in shareholders' equity for each of the years in the three year period ended December 28, 2019, 
and  the  related  notes  (collectively,  the  "consolidated  financial  statements").  In  our  opinion,  the  consolidated  financial 
statements  present  fairly,  in  all  material  respects,  the  financial  position  of  the  Company  as  of  December 28,  2019  and 
December 29, 2018, and the results of its operations and its cash flows for each of the years in the three year period ended 
December 28, 2019, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
("PCAOB"), the Company's internal control over financial reporting as of December 28, 2019, based on criteria established 
in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission, and our report dated February 10, 2020 expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting.

Changes in Accounting Principle

As discussed in Note 6 to the consolidated financial statements, the Company has changed its method of accounting for 
leases in fiscal year 2019 due to the adoption of Accounting Standard Update 2016-02 "Leases (Topic 842)". As discussed 
in  Note 2  to  the  consolidated  financial  statements,  the  Company  has  changed  its  method  of  accounting  for  revenue 
transactions with customers in fiscal year 2018 due to the adoption of Accounting Standards Update 2014-09, "Revenue 
from Contracts with Customers (Topic 606)".

Basis for Opinion

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with 
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the  audit  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial  statements  are  free  of  material 
misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond 
to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 
consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates 
made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe 
that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts 
or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, 
or complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing separate 
opinions on the critical audit matter or on the accounts or disclosures to which it relates.

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Assessment of the determination of distinct performance obligations and pattern of revenue recognition

As discussed in Note 2 to the consolidated financial statements, the Company enters into contracts with customers that may 
include various combinations of performance obligations related to software licensing, computer hardware, and services 
comprised of consulting, hosting, implementation, and software support.  When allocating revenue to performance obligations, 
the Company estimates the stand-alone selling price for the performance obligations that exist in each contract. Revenue is 
recognized when the performance obligations have been satisfied, which may be at a point in time or over time. During 2019, 
the Company recognized $526.5 million related to revenue recognized as of a point in time, a portion of which relates to 
software licenses.

We identified the assessment of the determination of distinct performance obligations and pattern of revenue recognition as 
a critical audit matter. Evaluating whether individual software solutions and services are considered distinct performance 
obligations that should be accounted for separately may require significant judgment. The determination of performance 
obligations and the pattern of revenue recognition significantly influences the amount and timing of revenue recognized. 
Especially challenging auditor judgment was required to evaluate whether such software solutions and services are considered 
distinct performance obligations as contract terms are specific to each contract, and can result in different determinations.  
Additionally, the Company allocates consideration to the perpetual software license performance obligation based on the 
residual  approach,  therefore  the  incomplete  determination  of  performance  obligations  or  incorrect  pattern  of  revenue 
recognition in a contract could have a significant impact on the timing of revenue recognition. This assessment requires an 
understanding of the contract components and involves subjective auditor judgment in determining that all performance 
obligations are identified.

The primary procedures performed to address this critical audit matter included the following. We tested certain internal 
controls related to the identification of distinct performance obligations and the determination of timing of revenue recognition. 
We obtained and read contracts and other relevant documents for a selection of license software revenue and tested the 
identification of significant terms, including the identification of distinct performance obligations. We evaluated the timing of 
revenue recognition for the identified performance obligations for a selection of contracts.

/s/KPMG LLP

We have served as the Company's auditor since 1983.

Kansas City, Missouri
February 10, 2020

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CERNER CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
As of December 28, 2019 and December 29, 2018 

(In thousands, except share data)

Assets

Current assets:

Cash and cash equivalents

Short-term investments

Receivables, net

Inventory

Prepaid expenses and other

Total current assets

Property and equipment, net

Right-of-use assets

Software development costs, net

Goodwill

Intangible assets, net

Long-term investments

Other assets

Total assets

Liabilities and Shareholders’ Equity

Current liabilities:

Accounts payable

Current installments of long-term debt and capital lease obligations

Deferred revenue

Accrued payroll and tax withholdings

Other current liabilities

Total current liabilities

Long-term debt

Deferred income taxes

Other liabilities

Total liabilities

Shareholders’ Equity:

Common stock, $.01 par value, 500,000,000 shares authorized, 367,634,796 shares issued at December 

28, 2019 and 362,212,843 shares issued at December 29, 2018

Additional paid-in capital
Retained earnings
Treasury stock, 56,723,546 shares at December 28, 2019 and 37,905,013 shares at December 29, 2018
Accumulated other comprehensive loss, net

Total shareholders’ equity

Total liabilities and shareholders’ equity

See notes to consolidated financial statements.

2019

2018

$

441,843

$

374,126

99,931

401,285

1,139,595

1,183,494

23,182

392,073

25,029

334,870

2,096,624

2,318,804

1,858,772

1,743,575

123,155

939,859

883,158

364,439

419,419

209,196

—

894,512

847,544

405,305

300,046

198,850

$ 6,894,622

$ 6,708,636

$

273,440

$

293,534

—

360,025

245,843

148,140

1,027,448

1,038,382

377,657

133,807

4,914

399,189

195,931

69,122

962,690

438,802

336,379

42,376

2,577,294

1,780,247

3,676
1,905,171
5,934,909
(3,407,768)
(118,660)
4,317,328

3,622
1,559,562
5,576,525
(2,107,768)
(103,552)
4,928,389

$ 6,894,622

$ 6,708,636

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CERNER CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
For the years ended December 28, 2019, December 29, 2018 and December 30, 2017 

(In thousands, except per share data)

Revenues

Costs and expenses:

Costs of revenue

Sales and client service

Software development (Includes amortization of $227,414, $210,228 and $173,250, respectively)

General and administrative

Amortization of acquisition-related intangibles

Total costs and expenses

Operating earnings

Other income, net

Earnings before income taxes

Income taxes

Net earnings

Basic earnings per share

Diluted earnings per share

Basic weighted average shares outstanding

Diluted weighted average shares outstanding

See notes to consolidated financial statements.

For the Years Ended

2019

2018

2017

$ 5,692,598

$ 5,366,325

$ 5,142,272

1,071,041

937,348

854,091

2,675,337

2,493,696

2,276,821

737,136

520,598

87,817

683,663

389,469

87,364

605,046

355,267

90,576

5,091,929

4,591,540

4,181,801

600,669

774,785

960,471

53,843

26,066

6,658

654,512

800,851

967,129

(125,058)

(170,792)

(100,151)

$

$

$

$

$

$

529,454

1.66

1.65

318,229

321,235

$

$

$

630,059

1.91

1.89

330,084

333,572

866,978

2.62

2.57

331,373

337,999

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CERNER CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the years ended December 28, 2019, December 29, 2018 and December 30, 2017

(In thousands)

Net earnings

Foreign currency translation adjustment and other (net of taxes (benefit) of $(1,288), $(645) and

$4,909, respectively)

Unrealized loss on cash flow hedge (net of tax benefit of $4,137 in 2019)

Unrealized holding gain (loss) on available-for-sale investments (net of taxes (benefit) of $290, $132
and $(416), respectively)

Comprehensive income

See notes to consolidated financial statements.

For the Years Ended
2018

2017

2019

$

529,454

$

630,059

$

866,978

(3,408)

(12,578)

878

(30,575)

37,463

—

405

—

(680)

$

514,346

$

599,889

$

903,761

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CERNER CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the years ended December 28, 2019, December 29, 2018 and December 30, 2017

(In thousands)

CASH FLOWS FROM OPERATING ACTIVITIES:

Net earnings

Adjustments to reconcile net earnings to net cash provided by operating activities:

Depreciation and amortization

Share-based compensation expense

Provision for deferred income taxes

Investment gains

Changes in assets and liabilities (net of business acquired):

Receivables, net

Inventory

Prepaid expenses and other

Accounts payable

Accrued income taxes

Deferred revenue

Other accrued liabilities

Net cash provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITIES:

Capital purchases

Capitalized software development costs

Purchases of investments

Sales and maturities of investments

Purchase of other intangibles

Acquisition of business, net of cash acquired

Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES:

Long-term debt issuance

Repayment of long-term debt

Proceeds from exercise of stock options
Payments to taxing authorities in connection with shares directly withheld from associates
Treasury stock purchases
Dividends paid
Other

Net cash used in financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

See notes to consolidated financial statements.

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51

For the Years Ended

2019

2018

2017

$

529,454

$

630,059

$

866,978

687,966

103,641

51,125

(29,621)

58,113

1,855

(76,748)

(8,734)

(4,599)

(39,245)

39,892

642,591

580,723

95,423

34,428

—

83,019

47,409

—

(207,785)

(32,836)

(9,307)

156,216

65,202

(27,849)

81,538

(6,507)

(972)

(191,369)

6,960

18,358

(3,114)

(67,481)

1,313,099

1,454,009

1,307,675

(471,518)

(273,871)

(364,648)

579,755

(35,587)

(74,539)

(446,928)

(273,693)

(623,293)

551,796

(36,819)

—

(362,083)

(274,148)

(632,048)

292,074

(29,646)

—

(640,408)

(828,937)

(1,005,851)

600,000

—

258,036
(16,601)
(1,320,542)
(113,823)
(8,450)

—

(75,000)

91,349
(9,873)
(623,127)
—
6,864

—

—

76,705
(11,584)
(173,434)
—
(2,671)

(601,380)

(609,787)

(110,984)

(3,594)

(12,082)

9,222

67,717
374,126

3,203
370,923

200,062
170,861

$

441,843

$

374,126

$

370,923

 
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CERNER CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
For the years ended December 28, 2019, December 29, 2018 and December 30, 2017

(In thousands)

Common Stock

Shares

Amount

Additional
Paid-in Capital

Retained
Earnings

Treasury Stock

Accumulated
Other
Comprehensive
Loss, Net

Balance at December 31, 2016

353,731

$

3,537

$

1,230,913

$

4,094,327

$

(1,290,665) $

(110,165)

Exercise of stock options and vests of restricted shares and share units

5,474

Employee share-based compensation expense

Cumulative effect of accounting change (ASU 2016-16)

Other comprehensive income (loss)

Treasury stock purchases

Net earnings

—

—

—

—

—

55

—

—

—

—

—

66,439

83,019

—

—

—

—

—

—

(22,439)

—

—

—

—

—

—

(173,434)

866,978

—

—

—

—

36,783

—

—

Balance at December 30, 2017

359,205

3,592

1,380,371

4,938,866

(1,464,099)

(73,382)

Exercise of stock options and vests of restricted shares and share units

3,008

Employee share-based compensation expense

Cumulative effect of accounting change (ASU 2014-09)

Other comprehensive income (loss)

Treasury stock purchases

Net earnings

—

—

—

—

—

30

—

—

—

—

—

83,768

95,423

—

—

—

—

—

—

7,600

—

—

—

—

—

—

(643,669)

630,059

—

—

—

—

(30,170)

—

—

Balance at December 29, 2018

362,213

3,622

1,559,562

5,576,525

(2,107,768)

(103,552)

Exercise of stock options and vests of restricted shares and share units

5,422

Employee share-based compensation expense

Other comprehensive income (loss)

Treasury stock purchases

Cash dividends declared

Net earnings

—

—

—

—

—

54

—

—

—

—

—

241,968

103,641

—

—

—

—

—

—

—

—

(171,070)

529,454

—

—

—

(1,300,000)

—

—

—

—

(15,108)

—

—

—

Balance at December 28, 2019

367,635

$

3,676

$

1,905,171

$

5,934,909

$

(3,407,768) $

(118,660)

See notes to consolidated financial statements.

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CERNER CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(1) Basis of Presentation, Nature of Operations and Summary of Significant Accounting Policies

Basis of Presentation

The consolidated financial statements include all the accounts of Cerner Corporation ("Cerner," the "Company," "we," "us" 
or "our") and its subsidiaries. All significant intercompany transactions have been eliminated in consolidation.

The consolidated financial statements were prepared using accounting principles generally accepted in the United States of 
America ("GAAP"). These principles require us to make estimates and assumptions that affect the reported amounts of assets 
and liabilities, the disclosure of contingent assets and liabilities and the reported amounts of revenues and expenses. Actual 
results could differ from those estimates.

Fiscal Period End

Prior to fiscal year 2020, our fiscal year ended on the Saturday closest to December 31. Fiscal years 2019, 2018 and 2017 
each consisted of 52 weeks and ended on December 28, 2019, December 29, 2018 and December 30, 2017, respectively. 
All references to years in these notes to consolidated financial statements represent fiscal years unless otherwise noted.

In December 2019, our Board of Directors approved a resolution to change our fiscal year to a calendar year, commencing 
with fiscal year 2020. Accordingly, our 2020 fiscal year will be extended and run from December 29, 2019 to December 31, 
2020, with subsequent fiscal years beginning on January 1 and ending on December 31 of each year. Beginning December 
29,  2019,  the  first  day  of  our  2020  first  quarter,  our  quarterly  results  will  be  for  the  periods  ending  March  31,  June  30, 
September 30 and December 31.

Nature of Operations

We design, develop, market, install, host and support health care information technology, health care devices, hardware and 
content  solutions  for  health  care  organizations  and  consumers.  We  also  provide  a  wide  range  of  value-added  services, 
including implementation and training, remote hosting, operational management services, revenue cycle services, support 
and maintenance, health care data analysis, clinical process optimization, transaction processing, employer health centers, 
employee wellness programs and third party administrator services for employer-based health plans.

Voluntary Separation Plans

In January 2019, we adopted a voluntary separation plan ("2019 VSP") for eligible associates. Generally, the 2019 VSP was 
available to U.S. associates who met a minimum level of combined age and tenure, excluding, among others, our executive 
officers. Associates who elected to participate in the 2019 VSP received financial benefits commensurate with their tenure 
and position, along with vacation payout, medical benefits, and accelerated vesting of certain share-based payment awards. 
The irrevocable acceptance period for associates electing to participate in the 2019 VSP ended in April 2019. In the second 
quarter of 2019, we recorded pre-tax charges for the 2019 VSP of $41 million. Such charges are included in general and 
administrative expense in our consolidated statements of operations.

In the third quarter of 2019, we offered voluntary separation benefits to certain associates primarily located outside the U.S. 
The irrevocable acceptance period for associates to accept such offers ended in September 2019. In the third quarter of 
2019, we recorded corresponding pre-tax charges of $11 million. Such charges are included in general and administrative 
expense in our consolidated statements of operations.

Involuntary Separation Benefits

During 2019, we recorded pre-tax charges of $34 million in connection with the involuntary termination of approximately 380 
U.S.  associates.  Such  charges  are  included  in  general  and  administrative  expense  in  our  consolidated  statements  of 
operations. Separation benefits for these associates include cash severance, contribution to a health reimbursement account, 
career transition assistance, and accelerated vesting of certain share-based payment awards. At December 28, 2019, a 
liability of $9 million for such obligations is included in accrued payroll and tax withholdings in our consolidated balance 
sheets, which we expect to settle/pay in the first quarter of 2020.

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Contract Termination Costs

During 2019, we recorded pre-tax charges of $66 million in connection with the termination of certain client contracts prior 
to end of their stated terms, the majority of which was paid in cash. Such charges are included in our Domestic operating 
segment, and presented in sales and client service expense in our consolidated statements of operations. At December 28, 
2019, our consolidated balance sheets do not include a liability for any obligations related to such contract terminations.

Supplemental Disclosures of Cash Flow Information

(In thousands)

Cash paid during the year for:

For the Years Ended

2019

2018

2017

Interest (including amounts capitalized of $17,190, $12,710, and $10,387, respectively)

$

25,639

$

15,707

$

17,914

Income taxes, net of refunds

100,004

(15,560)

186,544

Summary of Significant Accounting Policies

(a) Cash Equivalents - Cash equivalents consist of short-term debt securities with original maturities of less than 90 days.

(b) Investments in Debt Securities – We account for our investments in debt securities as available-for-sale investments 
in accordance with Accounting Standards Codification Topic ("ASC") 320, Investments-Debt Securities. Short-term available-
for-sale  investments  are  primarily  invested  in  time  deposits,  commercial  paper,  government  and  corporate  bonds,  with 
maturities of less than one year. Long-term available-for-sale investments are primarily invested in government and corporate 
bonds with maturities of less than two years.

Available-for-sale investments are recorded at fair value with the unrealized gains and losses reflected in accumulated other 
comprehensive loss until realized. Realized gains and losses from the sale of available-for-sale investments, if any, are 
determined on a specific identification basis.

We regularly review investment securities for impairment based on both quantitative and qualitative criteria that include the 
extent to which cost exceeds fair value, the duration of any market decline, and the financial health of and specific prospects 
for the issuer. Unrealized losses that are other than temporary are recognized in earnings.

Generally, premiums are amortized and discounts are accreted over the life of the security as adjustments to interest income 
for our investments. For investments in callable debt securities, any premiums are amortized to the earliest call date. Interest 
income is recognized when earned.

Refer to Note (4) and Note (11) for further description of these assets and their fair value.

(c) Investments in Equity Securities - We account for our investments in equity securities that give us the ability to exercise 
significant influence over the operating and financial policies of an investee under the equity method in accordance with ASC  
323, Investments-Equity Method and Joint Ventures. Under the equity method, we recognize our share of the earnings or 
losses of an investee, generally on a three-month lag. Such share of the investee's earnings or losses are presented in other 
income, net in our consolidated statements of operations.

We account for our investments in equity securities that do not qualify for equity method accounting in accordance with ASC  
321, Investments-Equity Securities ("ASC 321"). We measure these investments at fair value with changes in fair value 
recognized in other income, net in our consolidated statements of operations for such investments with readily determinable 
fair values. For these investments that do not have readily determinable fair values, we measure such investments at cost 
minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions for the 
identical or similar investment of the same issuer.

(d) Concentrations - The majority of our cash and cash equivalents are held at three major financial institutions. The majority 
of our cash equivalents consist of money market funds. Deposits held with banks may exceed the amount of insurance 
provided on such deposits. Generally these deposits may be redeemed upon demand.

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(e) Inventory - Inventory consists primarily of computer hardware and sublicensed software, held for resale. Inventory is 
recorded at the lower of cost (first-in, first-out) or net realizable value.

(f) Property and Equipment - We account for property and equipment in accordance with ASC 360, Property, Plant, and 
Equipment. Property, equipment and leasehold improvements are stated at cost. Depreciation of property and equipment is 
computed using the straight-line method over periods of one to 50 years. Amortization of leasehold improvements is computed 
using a straight-line method over the shorter of the lease terms or the useful lives, which range from periods of one to 15 
years.

(g) Software Development Costs - Our software solutions are offered to our clients both through traditional licenses as well 
as software as a service delivery models. Development costs associated with the certain solutions offered exclusively through 
a software as a service model are accounted for in accordance with ASC 350-40, Internal-Use Software. All other client 
solution development costs, which represent a significant majority of development costs, are accounted for in accordance 
with ASC 985-20, Costs of Software to be Sold, Leased or Marketed. 

Under  ASC  985-20,  software  development  costs  incurred  in  creating  computer  software  solutions  are  expensed  until 
technological  feasibility  has  been  established  upon  completion  of  a  detailed  program  design.  Thereafter,  all  software 
development costs incurred through the software's general release date are capitalized and subsequently recorded at the 
lower of amortized cost or net realizable value. Capitalized costs are amortized based on current and expected future revenue 
for  each  software  solution  with  minimum  annual  amortization  equal  to  the  straight-line  amortization  over  the  estimated 
economic life of the solution. We amortize capitalized costs over five years.

Under  ASC  350-40,  software  development  costs  related  to  preliminary  project  activities  and  post-implementation  and 
maintenance activities are expensed as incurred. We capitalize direct costs related to application development activities that 
are probable to result in additional functionality. Capitalized costs are amortized on a straight-line basis over five years. We 
test for impairment whenever events or changes in circumstances that could impact recoverability occur.

See Note (7) for further information relating to our software development costs.

(h) Goodwill - We account for goodwill under the provisions of ASC 350, Intangibles – Goodwill and Other. Goodwill is not 
amortized but is evaluated for impairment annually or whenever there is an impairment indicator. All goodwill is assigned to 
a reporting unit, where it is subject to an annual impairment assessment.  Based on these evaluations, there was no impairment 
of goodwill in 2019, 2018 or 2017. Refer to Note (9) for more information on goodwill and other intangible assets.

(i) Intangible Assets - We account for intangible assets in accordance with ASC 350, Intangibles – Goodwill and Other. 
Amortization of finite-lived intangible assets is computed using the straight-line method over periods of three to 30 years.

(j) Income Taxes - Income taxes are accounted for in accordance with ASC 740, Income Taxes. Deferred tax assets and 
liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying 
amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured 
using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected 
to be recovered or settled. Refer to Note (14) for additional information regarding income taxes.

(k) Earnings per Common Share - Basic earnings per share ("EPS") excludes dilution and is computed, in accordance with 
ASC 260, Earnings Per Share, by dividing income available to common shareholders by the weighted-average number of 
common shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other 
contracts to issue stock were exercised or converted into common stock or resulted in the issuance of common stock that 
then shared in our earnings. Refer to Note (15) for additional details of our earnings per share computations.

(l)  Accounting  for  Share-based  Payments  -  We  recognize  all  share-based  payments  to  associates,  directors  and 
consultants,  including  grants  of  stock  options,  restricted  stock  and  performance  shares,  in  the  financial  statements  as 
compensation  cost  based  on  their  fair  value  on  the  date  of  grant,  in  accordance  with ASC  718,  Compensation-Stock 
Compensation. This compensation cost is recognized over the vesting period on a straight-line basis for the fair value of 
awards that actually vest. Refer to Note (16) for a detailed discussion of share-based payments.

(m) Voluntary Separation Benefits - We account for voluntary separation benefits in accordance with the provisions of ASC 
712, Compensation-Nonretirement Postemployment Benefits. Voluntary separation benefits are recorded to expense when 
the associates irrevocably accept the offer and the amount of the termination liability is reasonably estimable.

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(n) Exit or Disposal Cost Obligations - We account for involuntary employee separation benefits pursuant to one-time 
benefit arrangements and contract termination costs in accordance with ASC 420, Exit or Disposal Cost Obligations.

(o) Foreign Currency - In accordance with ASC 830, Foreign Currency Matters, assets and liabilities of non-U.S. subsidiaries 
whose functional currency is the local currency are translated into U.S. dollars at exchange rates prevailing at the balance 
sheet date. Revenues and expenses are translated at average exchange rates during the year. The net exchange differences 
resulting from these translations are reported in accumulated other comprehensive loss. Gains and losses resulting from 
foreign currency transactions are included in the consolidated statements of operations.

(p) Collaborative Arrangements - In accordance with ASC 808, Collaborative Arrangements, third party costs incurred and 
revenues generated by arrangements involving joint operating activities of two or more parties that are each actively involved 
and exposed to risks and rewards of the activities are classified in the consolidated statements of operations on a gross 
basis only if we are determined to be the principal participant in the arrangement. Otherwise, third party revenues and costs 
generated by collaborative arrangements are presented on a net basis. Payments between participants are recorded and 
classified based on the nature of the payments.

(q) Accounting Pronouncements Adopted in 2019

Leases. In the first quarter of 2019, we adopted new lease accounting guidance. Refer to Note (6) for further details.

Callable Debt Securities. In March 2017, the Financial Accounting Standards Board ("FASB") issued Accounting Standards 
Update ("ASU") 2017-08, Receivables - Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on 
Purchased Callable Debt Securities, which shortens the amortization period for certain investments in callable debt securities 
purchased at a premium by requiring the premium be amortized to the earliest call date. Such guidance impacts how premiums 
are amortized on our available-for-sale investments. We adopted ASU 2017-08 in the first quarter of 2019. Such guidance 
did not have an impact on our consolidated financial statements and related disclosures.

Accumulated  Other  Comprehensive  Income.  In  February  2018,  the  FASB  issued ASU  2018-02,  Income  Statement  - 
Reporting  Comprehensive  Income  (Topic  220):  Reclassification  of  Certain  Tax  Effects  from  Accumulated  Other 
Comprehensive Income, which allows a reclassification from accumulated other comprehensive income ("AOCI") to retained 
earnings for "stranded tax effects" resulting from certain U.S. tax reform enacted in December 2017. Such "stranded tax 
effects" were created when deferred tax assets and liabilities related to items in AOCI were remeasured at the lower U.S. 
corporate tax rate in the period of enactment. We adopted ASU 2018-02 in the first quarter of 2019, and did not elect to 
reclassify "stranded tax effects" from AOCI to retained earnings. 

(r) Recently Issued Accounting Pronouncements

Credit Losses on Financial Instruments. In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit 
Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which provides new guidance regarding the 
measurement and recognition of credit impairment for certain financial assets. Such guidance will impact how we determine 
our allowance for estimated uncollectible receivables and evaluate our available-for-sale investments for impairment. ASU 
2016-13 is effective for the Company in the first quarter of 2020, with early adoption permitted in the first quarter of 2019.  
We  are  currently  evaluating  the  effect  that ASU  2016-13  will  have  on  our  consolidated  financial  statements  and  related 
disclosures, and we did not early adopt.

Collaborative Arrangements. In November 2018, the FASB issued ASU 2018-18, Collaborative Arrangements (Topic 808): 
Clarifying  the Interaction  between  Topic 808 and  Topic  606,  which clarifies  when  transactions  between  participants  in a 
collaborative arrangement are within the scope of the FASB's new revenue standard (Topic 606). Such guidance clarifies 
revenue recognition and financial statement presentation for transactions between collaboration participants. ASU 2018-18 
is effective for the Company in the first quarter of 2020, with early adoption permitted. The standard requires retrospective 
application to the date we adopted Topic 606, December 31, 2017. We are currently evaluating the effect that ASU 2018-18 
will have on our consolidated financial statements and related disclosures, and we did not early adopt.

(2) Revenue Recognition

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (Topic 606), which requires an entity 
to  recognize  the  amount  of  revenue  to  which  it  expects  to  be  entitled  for  the  transfer  of  promised  goods  or  services  to 
customers. ASU 2014-09 replaced most existing revenue recognition guidance in U.S. GAAP. The standard contains a five-

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step  process  to  be  followed  in  determining  the  amount  and  timing  of  revenue  recognition.  It  also  provides  guidance  on 
accounting for costs incurred to obtain or fulfill contracts with customers, and establishes disclosure requirements which are 
more extensive than those required under prior U.S. GAAP. 

ASU 2014-09, as amended ("Topic 606"), was effective for the Company in the first quarter of 2018. We selected the Modified 
Retrospective (cumulative effect) transition method of adoption. Such method provides that the cumulative effect from prior 
periods upon applying the new guidance to contracts which were not complete as of the adoption date be recognized in our 
consolidated balance sheets as of December 31, 2017, including an adjustment to retained earnings. A summary of such 
cumulative effect adjustment is as follows:

(In thousands)

Receivables, net

Prepaid expenses and other

Other assets

Accounts payable

Deferred income taxes

Retained earnings

Increase /
(Decrease)

$

(79,492)

(2,253)

81,157

(9,361)

1,173

7,600

Prior periods were not retrospectively adjusted. The impact of applying Topic 606 (versus prior U.S. GAAP) increased 2018 
revenues and earnings before income taxes by $207 million and $101 million, respectively. This impact was primarily driven 
by certain new contracts in 2018, which included certain specified upgrades for which we are required to estimate stand-
alone selling price when allocating transaction consideration to performance obligations. Under prior U.S. GAAP, we would 
not have been able to establish vendor specific objective evidence ("VSOE") of fair value for such items, and thus would 
have delayed the timing of revenue recognition for such contracts.

The application of Topic 606 (versus prior U.S. GAAP) did not have a significant impact on other line items in our consolidated 
statements of operations, statements of comprehensive income, and statements of cash flows in 2018. Additionally, the 
application of Topic 606 did not have a significant impact on our consolidated balance sheet as of December 29, 2018.

Revenue Recognition Policy

We enter into contracts with customers that may include various combinations of our software solutions and related services, 
which are generally capable of being distinct and accounted for as separate performance obligations. The predominant model 
of  customer  procurement  involves  multiple  deliverables  and  includes  a  software  license  agreement,  project-related 
implementation and consulting services, software support, hosting services, and computer hardware. We allocate revenues 
to each performance obligation within an arrangement based on estimated relative stand-alone selling price. Revenue is 
then recognized for each performance obligation upon transfer of control of the software solution or services to the customer 
in an amount that reflects the consideration we expect to receive. 

Generally, we recognize revenue under Topic 606 for each of our performance obligations as follows:

•  Perpetual software licenses - We recognize perpetual software license revenues when control of such licenses are 
transferred to the client ("point in time"). We determine the amount of consideration allocated to this performance 
obligation using the residual approach.

•  Software as a service - We recognize software as a service ratably over the related hosting period ("over time").

•  Time-based software and content license fees - We recognize a license component of time-based software and 
content license fees upon delivery to the client ("point in time") and a non-license component (i.e. support) ratably 
over the respective contract term ("over time").

•  Hosting - Remote hosting recurring services are recognized ratably over the hosting service period ("over time"). 
Certain of our hosting arrangements contain fees deemed to be a "material right" under Topic 606. We recognize 
such fees over the term that will likely affect the client's decision about whether to renew the related hosting service 
("over time").

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•  Services - We recognize revenue for fixed fee services arrangements over time, utilizing a labor hours input method. 
For fee-for-service arrangements,  we recognize  revenue over  time  as  hours are  worked  at  the  rates  clients  are 
invoiced, utilizing the "as invoiced" practical expedient available in Topic 606. For stand-ready services arrangements, 
we recognize revenue ratably over the related service period.

•  Support and maintenance - We recognize support and maintenance fees ratably over the related contract period 

("over time").

•  Hardware - We recognize hardware revenues when control of such hardware/devices is transferred to the client 

("point in time").

•  Transaction processing - We recognize transaction processing revenues ratably as we provide such services ("over 

time").

Such  revenues  are  recognized  net  of  any  taxes  collected  from  customers  and  subsequently  remitted  to  governmental 
authorities.

Disaggregation of Revenue

The following table presents revenues disaggregated by our business models:

2019

For the Years Ended

2018

2017(1)

(In thousands)

Domestic
Segment

International
Segment

Total

Domestic
Segment

International
Segment

Total

Domestic
Segment

International
Segment

Total

Licensed software

$

628,958 $

51,627 $

680,585

$

573,034 $

40,544 $

613,578

$

563,524 $

48,666 $

612,190

Technology resale

Subscriptions

Professional services

Managed services

Support and maintenance

Reimbursed travel

225,076

333,298

1,760,532

1,098,695

904,204

87,364

21,809

25,417

246,885

358,715

208,722

300,555

36,354

25,154

245,076

325,709

248,524

446,426

25,069

22,963

273,593

469,389

231,946

1,992,478

1,574,407

237,056

1,811,463

1,393,056

198,793

1,591,849

115,205

1,213,900

1,060,081

94,860

1,154,941

200,434

1,104,638

8,033

95,397

921,336

92,131

196,780

1,118,116

5,311

97,442

970,609

856,304

96,728

76,523

1,047,132

190,352

1,046,656

4,735

101,463

Total revenues

$ 5,038,127 $

654,471 $ 5,692,598

$ 4,730,266 $

636,059 $ 5,366,325

$ 4,575,171 $

567,101 $ 5,142,272

(1)As noted above, prior period amounts were not adjusted upon our adoption of Topic 606.

The following table presents our revenues disaggregated by timing of revenue recognition:

(In thousands)

Revenue recognized over time
Revenue recognized at a point in time

For the Years Ended

2019

2018

Domestic
Segment

International
Segment

Total

Domestic
Segment

International
Segment

Total

$ 4,565,172 $
472,955

600,953 $ 5,166,125
526,473
53,518

$ 4,271,934 $
458,332

569,780 $ 4,841,714
524,611
66,279

Total revenues

$ 5,038,127 $

654,471 $ 5,692,598

$ 4,730,266 $

636,059 $ 5,366,325

Significant Customers

In 2019, a certain customer within our Domestic segment comprised 13% of our consolidated revenues. 

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Transaction Price Allocated to Remaining Performance Obligations

As of December 28, 2019, the aggregate amount of transaction price allocated to performance obligations that are unsatisfied 
(or partially unsatisfied) for executed contracts approximates $13.71 billion, of which we expect to recognize approximately 
30% of the revenue over the next 12 months and the remainder thereafter. As of December 29, 2018, the aggregate amount 
of transaction price allocated to performance obligations that were unsatisfied (or partially unsatisfied) for executed contracts 
approximated $15.25 billion. 

Contract Liabilities

Our payment arrangements with clients typically include an initial payment due upon contract signing and date-based licensed 
software payment terms and payments based upon delivery for services, hardware and sublicensed software. Customer 
payments received in advance of satisfaction of the related performance obligations are deferred as contract liabilities. Such 
amounts are classified in our consolidated balance sheets as deferred revenue. During 2019 and 2018, substantially all of 
our contract liability balance at the beginning of each respective year was recognized in revenues during that year.

Costs to Obtain or Fulfill a Contract

We have determined the only significant incremental costs incurred to obtain contracts with clients within the scope of Topic 
606 are sales commissions paid to our associates. We record sales commissions as an asset, and amortize to expense 
ratably  over  the  remaining  performance  periods  of  the  related  contracts  with  remaining  performance  obligations. As  of 
December 28, 2019 and December 29, 2018, our consolidated balance sheets included assets of $89 million and $86 million, 
respectively, related to sales commissions to be expensed in future periods, which are included in other assets.

We recognized $41 million of amortization related to these sales commissions assets in each of 2019 and 2018, which is 
included in costs of revenue in our consolidated statements of operations.

Significant Judgments when Applying Topic 606

Our contracts with clients typically include various combinations of our software solutions and related services. Determining 
whether such software solutions and services are considered distinct performance obligations that should be accounted for 
separately versus together may require significant judgment. Specifically, judgment is required to determine whether software 
licenses are distinct from services and hosting included in an arrangement.

Contract transaction price is allocated to performance obligations using estimated stand-alone selling price. Judgment is 
required in estimating stand-alone selling price for each distinct performance obligation. We determine stand-alone selling 
price maximizing observable inputs such as stand-alone sales when they exist or substantive renewal prices charged to 
clients. In instances where stand-alone selling price is not observable, we utilize an estimate of stand-alone selling price. 
Such estimates are derived from various methods that include: cost plus margin, historical pricing practices, and the residual 
approach, which requires a considerable amount of judgment. 

The labor hours input method used for our fixed fee services performance obligation is dependent on our ability to reliably 
estimate the direct labor hours to complete a project, which may span several years. We utilize our historical project experience 
and detailed planning process as a basis for our future estimates to complete current projects.

Certain of our arrangements contain variable consideration. We do not believe our estimates of variable consideration to be 
significant to our determination of revenue recognition.

Practical Expedients - Topic 606 Adoption

We reflected the aggregate effect of all contract modifications occurring prior to the Topic 606 adoption date when (i) identifying 
the satisfied and unsatisfied performance obligations, (ii) determining the transaction price, and (iii) allocating the transaction 
price to the satisfied and unsatisfied performance obligations.

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Revenue Recognition - 2017 and Prior

Prior to the adoption of Topic 606, we recognized software related revenue in accordance with the provisions of ASC 985-605, 
Software - Revenue Recognition and non-software related revenue in accordance with ASC 605, Revenue Recognition. In 
general, revenue was recognized when all of the following criteria were met:

•  Persuasive evidence of an arrangement existed;
•  Delivery had occurred or services had been rendered;
•  Our fee was fixed or determinable; and
•  Collection of the revenue was reasonably assured.

For multiple element arrangements that contained software and non-software elements, we allocated revenue to software 
and software-related elements as a group and any non-software element separately. After the arrangement consideration 
had been allocated to the non-software elements, revenue was recognized when the basic revenue recognition criteria were 
met for each element. For the group of software and software-related elements, revenue was recognized under the guidance 
applicable to software transactions.

Since we did not have VSOE of fair value on software licenses within our multiple element arrangements, we recognized 
revenue  on  our  software  and  software-related  elements  using  the  residual  method.  Under  the  residual  method,  license 
revenue was recognized in a multiple-element arrangement when VSOE of fair value existed for all of the undelivered elements 
in the arrangement, when software was delivered, installed and all other conditions to revenue recognition were met. We 
allocated revenue to each undelivered element in a multiple-element arrangement based on the element's respective fair 
value, with the fair value determined by the price charged when that element was sold separately. Specifically, we determined 
the fair value of (i) the software support, hardware maintenance, sublicensed software support, remote hosting, subscriptions 
and software as a service portions of the arrangement based on the substantive renewal price for those services charged 
to clients; (ii) the professional services (including training and consulting) portion of the arrangement based on the hourly 
rates that we charged for these services when sold apart from a software license; and (iii) the sublicensed software based 
on its price when sold separately from the software. The residual amount of the fee after allocating revenue to the fair value 
of the undelivered elements was attributed to the licenses for software solutions. If evidence of the fair value could not be 
established  for  the  undelivered  elements  of  a  license  agreement  using  VSOE,  the  entire  amount  of  revenue  under  the 
arrangement was deferred until those elements were delivered or VSOE of fair value was established.

We also entered into arrangements that included multiple non-software deliverables. For each element in a multiple element 
arrangement that did not contain software-related elements to be accounted for as a separate unit of accounting, the following 
were met: the delivered products or services had value to the client on a stand-alone basis; and for an arrangement that 
includes a general right of return relative to the delivered products or services, delivery or performance of the undelivered 
product or service was considered probable and is substantially controlled by the Company. We allocated the arrangement 
consideration to each element based on the selling price hierarchy of VSOE of fair value, if it existed, or third-party evidence 
("TPE") of selling price. If neither VSOE nor TPE were available, we used estimated selling price.

For certain arrangements, revenue for software, implementation services and, in certain cases, support services for which 
VSOE of fair value could not be established were accounted for as a single unit of accounting. If VSOE of fair value could 
not be established for both the implementation services and the support services, the entire arrangement fee was recognized 
ratably over the period during which the implementation services were expected to be performed or the support period, 
whichever was longer, beginning with delivery of the software, provided that all other revenue recognition criteria were met.

(3) Receivables

Client receivables represent recorded revenues that have either been billed, or for which we have an unconditional right to 
invoice and receive payment in the future. We periodically provide long-term financing options to creditworthy clients through 
extended payment terms. Generally, these extended payment terms provide for date-based payments over a fixed period, 
not to exceed the term of the overall arrangement. Thus, our portfolio of client contracts contains a financing component, 
which is recognized over time as a component of other income, net in our consolidated statements of operations.

We perform ongoing credit evaluations of our clients and generally do not require collateral from our clients. We provide an 
allowance for estimated uncollectible accounts based on specific identification, historical experience and our judgment.

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A summary of net receivables is as follows:

(In thousands)

Client receivables

Less: Allowance for doubtful accounts

Client receivables, net of allowance

Other receivables

Total receivables, net

2019

2018

$ 1,245,670

$ 1,237,127

106,075

64,561

1,139,595

1,172,566

—

10,928

$ 1,139,595

$ 1,183,494

 A reconciliation of the beginning and ending amount of our allowance for doubtful accounts is as follows:

(in thousands)

Allowance for doubtful accounts - beginning balance

Additions charged to costs and expenses
Deductions(a)

Allowance for doubtful accounts - ending balance

(a) Deductions in 2017 include a $13 million reclassification to other non-current assets.

2019

2018

2017

$

64,561

$

52,786

$

57,167

(15,653)

25,529

(13,754)

43,028

29,248

(19,490)

$

106,075

$

64,561

$

52,786

During 2019 and 2018, we received total client cash collections of $5.79 billion and $5.49 billion, respectively.

(4) Investments

Available-for-sale investments at the end of 2019 were as follows:

(In thousands)

Cash equivalents:

Money market funds

Time deposits

Total cash equivalents

Short-term investments:

Time deposits

Government and corporate bonds
Total short-term investments

Long-term investments:

Government and corporate bonds

Total available-for-sale investments

Adjusted
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair Value

$

185,666

$

— $

— $

185,666

64,286

249,952

2,506

83,272
85,778

96,186

—

—

—

52
52

91

—

—

—

(11)
(11)

64,286

249,952

2,506

83,313
85,819

(67)

96,210

$

431,916

$

143

$

(78) $

431,981

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Available-for-sale investments at the end of 2018 were as follows:

(In thousands)

Cash equivalents:

Money market funds

Time deposits

Commercial paper

Total cash equivalents

Short-term investments:

Time deposits

Commercial paper

Government and corporate bonds

Total short-term investments

Long-term investments:

Government and corporate bonds

Total available-for-sale investments

Adjusted
Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair Value

$

76,471

$

— $

— $

—

—

—

—

(91)

(958)

(1,049)

76,471

71,461

10,000

157,932

31,947

75,354

293,984

401,285

71,461

10,000

157,932

31,947

75,445

294,941

402,333

18,247

—

—

—

—

—

1

1

—

$

578,512

$

1

$

(1,104) $

577,409

(55)

18,192

We sold available-for-sale investments for proceeds of $233 million, $45 million and $29 million in 2019, 2018 and 2017, 
respectively, resulting in insignificant gains/losses in each period.

Other Investments

At December 28, 2019 and December 29, 2018, we had investments in equity securities that do not have readily determinable 
fair values of  $314 million and $277 million, respectively, accounted for in accordance with ASC 321. Such investments are 
included in long-term investments in our consolidated balance sheets. We did not record any changes in the measurement 
of such investments in 2019 or 2018, respectively.

At December 28, 2019, we had investments in equity securities with readily determinable fair values of $14 million, accounted 
for in accordance with ASC 321. Such investments are included in short-term investments in our consolidated balance sheets. 
Changes in the measurement of such investments in 2019 of $14 million favorably impacted other income, net.

At December 28, 2019 and December 29, 2018, we had investments in equity securities reported under the equity method 
of accounting of $9 million and $5 million, respectively.

Essence Group Holdings Corporation

On  July 27,  2018,  we  acquired  a  minority  interest  in  Essence  Group  Holdings  Corporation  ("Essence  Group")  for  cash 
consideration of $266 million under a Stock Purchase Agreement ("SPA") dated July 9, 2018. Such investment is presented 
in long-term investments in our consolidated balance sheets and is accounted for in accordance with ASC 321.

Concurrently  with  the  execution  of  the  SPA,  we  announced  a  strategic  operating  relationship  with  Lumeris  Healthcare 
Outcomes, LLC ("Lumeris"), a subsidiary of Essence Group, pursuant to which we will collaborate to bring to market an EHR-
agnostic offering, Maestro AdvantageTM, designed to help providers who participate in value-based arrangements, including 
Medicare Advantage and provider-sponsored health plans, control costs and improve outcomes. Additionally, in July 2018, 
we sold certain solutions to Lumeris for an aggregate contract value of $28 million, of which we recognized $12 million and 
$5 million as revenues in 2019 and 2018, respectively.

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(5) Property and Equipment

A  summary  of  property,  equipment  and  leasehold  improvements  stated  at  cost,  less  accumulated  depreciation  and 
amortization, is as follows:

(In thousands)

Computer and communications equipment

Land, buildings and improvements

Leasehold improvements

Furniture and fixtures

Other equipment

Less accumulated depreciation and leasehold amortization

Total property and equipment, net

Depreciable
Lives (Yrs)

2019

2018

1 — 5

$ 1,855,550

$ 1,686,747

12 — 50

1 — 15

5 — 12

3 — 20

1,374,541

1,239,122

214,608

132,540

1,078

214,697

132,180

1,255

3,578,317

3,274,001

1,719,545

1,530,426

$ 1,858,772

$ 1,743,575

Depreciation and leasehold amortization expense for 2019, 2018 and 2017 was $347 million, $323 million and $290 million, 
respectively.

(6) Leases

In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842), which introduced a new accounting model that requires 
most leases to be reported on the balance sheet. It also established disclosure requirements, which are more extensive than 
those required under prior U.S. GAAP. The standard requires use of the modified retrospective (cumulative effect) transition 
approach and was effective for the Company in the first quarter of 2019. We selected the effective date of ASU 2016-02 as 
the date of initial application on transition, as permitted by ASU 2016-02, as amended ("Topic 842"). Under this transition 
method, the cumulative effect from prior periods upon applying the new guidance to arrangements containing leases was 
recognized in our consolidated balance sheets as of December 30, 2018. We did not recast comparative periods. 

A summary of such cumulative effect adjustment is as follows:

(In thousands)

Right-of-use asset

Prepaid expenses and other

Other current liabilities

Other liabilities

Arrangements Containing Leases

Increase /
(Decrease)

$

129,652

3,968

22,767

110,853

The cumulative effect adjustment above, is primarily comprised of arrangements where we are the lessee under operating 
leases for real estate (office, data center, and warehouse space) and certain dedicated fiber optic lines within our infrastructure. 
The duration of these agreements ranges from several months to in excess of 20 years. Generally, variable lease payments 
under these operating lease agreements relate to amounts based on changes to an index or rate (i.e. percentage change 
in the consumer price index). We do not have any arrangements where we are the lessee, classified as finance leases in 
our consolidated financial statements.

In addition to the items described above, we also procure hotel stays and rental cars in connection with associate business 
travel, and the use of certain equipment for trade shows, client presentations, conferences, and internal meetings. We have 
made the policy election to classify such arrangements as short-term leases, as defined in Topic 842. As such, we have not 
recognized  lease  liabilities  and  right-of-use  assets  for  such  arrangements  in  our  consolidated  financial  statements. The 
duration of these arrangements is less than one month. Therefore, we do not disclose any short-term lease expense, as 
permitted by Topic 842. Expense for such items is recognized on a straight-line basis over the term of such arrangements.

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Arrangements in which we are the lessor are not significant to our consolidated financial statements.

Amounts Included in the Consolidated Financial Statements

The following table presents a summary of lease liability and right-of-use asset amounts included in our consolidated balance 
sheets as of December 28, 2019, under operating lease arrangements where we are the lessee:

(In thousands)

Description

Right-of-use asset

Lease liability - current

Lease liability - non-current

Balance Sheet Classification

Right-of-use assets

Other current liabilities

Other liabilities

December 28,
2019

$

123,155

29,541

104,614

Lease liabilities recorded upon the commencement of operating leases during 2019 were $30 million.

Operating lease cost was $37 million and variable lease cost was less than $1 million in 2019.

Maturity Analysis

Aggregate future payments under operating lease arrangements where we are the lessee (by fiscal year) are as follows:

(In thousands)

2020

2021

2022

2023

2024

2025 and thereafter

Aggregate future payments

Impact of discounting

Aggregate lease liability at December 28, 2019

Operating
Lease
Obligations

$

33,845

29,604

23,903

16,850

8,250

43,238

155,690

(21,535)

$

134,155

At December 28, 2019, the weighted-average remaining lease term and weighted-average discount rate for our operating 
lease arrangements where we are the lessee were 7.11 years and 3.7%, respectively.

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Prior Periods

Prior to the adoption of Topic 842, we accounted for arrangements where we were the lessee under operating leases in 
accordance with ASC 840, Leases. Rent expense for office and warehouse space for our regional and global offices was 
$31 million in both 2018 and 2017. Aggregate minimum future payments under these non-cancelable operating leases as 
of December 29, 2018, were as follows:

(In thousands)

2019

2020

2021

2022

2023

2024 and thereafter

Operating
Lease
Obligations

$

29,739

27,669

22,904

17,240

10,166

17,743

$

125,461

(7) Software Development

A summary of software development costs, net is as follows:

(In thousands)

Software to be sold, leased or marketed

Software delivered exclusively as a service

Total

Software development costs, net

2019

2018

Gross
Carrying
Amount

Accumulated
Amortization

Gross
Carrying
Amount

Accumulated
Amortization

$

2,379,028

$

1,586,134

$

2,173,931

$

1,398,090

305,233

158,268

243,424

124,753

$

2,684,261

$

$

1,744,402

$

2,417,355

939,859

$

$

1,522,843

894,512

Estimated aggregate amortization expense for each of the next five years is as follows:

(In thousands)

2020

2021
2022
2023
2024

$

252,370

238,404
190,241
137,172
89,972

Information regarding our software development costs is included in the following table:

(In thousands)

Software development costs
Capitalized software development costs
Amortization of capitalized software development costs

Total software development expense

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For the Years Ended

2019

2018

2017

$

$

783,593
(273,871)
227,414

747,128
(273,693)
210,228

$

705,944
(274,148)
173,250

$

737,136

$

683,663

$

605,046

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(8) Business Acquisition

On October 25, 2019, we acquired all of the issued and outstanding membership interests of AbleVets, LLC, a Virginia limited 
liability company ("AbleVets"). AbleVets is a health IT engineering and consulting company specializing in cybersecurity, 
cloud  and  system  development  solutions  for  federal  organizations.  We  believe  this  acquisition  enhances  our  resource 
capabilities and growth opportunities within our federal business. These factors, combined with the synergies and economies 
of scale expected from combining the operations of AbleVets, are the basis for acquisition and comprise the resulting goodwill 
recorded. 

Consideration  for  the  acquisition  was  $75  million  in  cash. The  purchase  price  is  subject  to  post-closing  adjustments  for 
working capital and certain other adjustments, as specified in the Purchase Agreement dated October 17, 2019, as amended.

The acquisition of AbleVets is being treated as a purchase in accordance with ASC 805, Business Combinations, which 
requires allocation of the purchase price to the estimated fair values of assets and liabilities acquired in the transaction. The 
allocation  of  purchase  price  is  based  on  management's  judgment  after  evaluating  several  factors,  including  a  valuation 
assessment. The allocation of purchase price is subject to changes as working capital and certain other adjustments are 
agreed upon and finalized, and additional information becomes available; however, we do not expect material changes. The 
following is a summary of the preliminary allocation of purchase price:

(In thousands)

Cash and cash equivalents

Receivables, net

Prepaid expenses and other

Property and equipment, net

Right-of-use assets

Goodwill

Intangible assets, net

Accounts payable

Deferred revenue

Accrued payroll and tax withholdings

Other current liabilities

Other liabilities

Total purchase price

Allocation
Amount

$

471

11,690

911

1,240

8,448

37,071

37,402

(5,244)

(157)

(5,812)

(2,994)

(8,016)

$

75,010

The fair values of the acquired intangible assets were estimated by applying the income approach. Such estimations required 
the use of inputs that were unobservable in the marketplace (Level 3), including a discount rate that we estimated would be 
used by a market participant in valuing these assets, projections of revenues and cash flows, and client attrition rates, among 
others. Refer to Note (11) for further information about the fair value level hierarchy.

The goodwill was allocated to our Domestic operating segment and is expected to be deductible for tax purposes. Identifiable 
intangible  assets  primarily  consist  of  customer  relationship  intangible  assets  and  are  being  amortized  over  a  weighted-
average period of 8 years. The operating results of AbleVets were combined with our operating results subsequent to the 
purchase date of October 25, 2019. Pro-forma results of operations, assuming this acquisition was made at the beginning 
of the earliest period presented, have not been presented because the effect of this acquisition was not material to our results.

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(9) Goodwill and Other Intangible Assets

The changes in the carrying amounts of goodwill by segment were as follows:

(In thousands)

Balance at the end of 2017

Foreign currency translation adjustment and other

Balance at the end of 2018

Goodwill recorded in connection with the AbleVets acquisition

Foreign currency translation adjustment and other

Balance at the end of 2019

A summary of net intangible assets is as follows:

(In thousands)

Customer lists

Purchased software

Internal use software

Trade names

Other

Total

Intangible assets, net

Domestic

International

Total

$

782,664

$

70,341

$

853,005

—

(5,461)

(5,461)

782,664

37,071

—

64,880

847,544

—

(1,457)

37,071

(1,457)

$

819,735

$

63,423

$

883,158

2019

2018

Gross
Carrying
Amount

Accumulated
Amortization

Gross
Carrying
Amount

Accumulated
Amortization

$

500,914

$

271,211

$

465,909

$

364,144

174,572

41,731

49,389

353,722

99,272

26,574

15,532

361,964

143,520

40,025

47,905

$

1,130,750

$

$

766,311

$

1,059,323

364,439

$

$

229,545

311,738

78,633

21,275

12,827

654,018

405,305

Amortization expense for 2019, 2018 and 2017 was $114 million, $109 million and $118 million, respectively.

Estimated aggregate amortization expense for each of the next five years is as follows:

(In thousands)

2020

2021

2022

2023
2024

$

79,434

69,235

63,892

53,125
46,180

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(10) Long-term Debt

The following is a summary of indebtedness outstanding:

(In thousands)

Credit agreement loans

Senior notes

Capital lease obligations (under ASC Topic 840)

Other

  Debt and capital lease obligations

Less: debt issuance costs

  Debt and capital lease obligations, net

Less: current portion

  Long-term debt

Credit Agreement

2019

2018

$

600,000

$

—

425,000

425,000

—

14,162

4,914

14,162

1,039,162

444,076

(780)

(360)

1,038,382

443,716

—

(4,914)

$ 1,038,382

$

438,802

In May 2019 and November 2019, we entered into amendments to our Third Amended and Restated Credit Agreement (as 
amended, the "Credit Agreement") with a syndicate of lenders. The Credit Agreement provides for an unsecured revolving 
credit facility expiring in May 2024, and includes: (a) a revolving credit loan facility of up to $1.00 billion at any time outstanding, 
and (b) a letter of credit facility of up to $100 million at any time outstanding (which is a sub-facility of the $1.00 billion revolving 
credit loan facility). The Credit Agreement also includes an accordion feature allowing an increase of the credit facility of up 
to an additional $200 million ($1.20 billion in the aggregate) at any time outstanding, subject to lender participation and the 
satisfaction of specified conditions. Borrowings outstanding under the Credit Agreement are due in May 2024, with prepayment 
permitted at any time. Proceeds may be used for working capital and general corporate purposes, including but not limited 
to certain business acquisitions and purchases under our share repurchase programs. The Credit Agreement provides certain 
restrictions on our ability to borrow, incur liens, sell assets and pay dividends, and contains certain leverage and interest 
coverage covenants. 

Generally, interest on revolving credit loans is payable at a variable rate based on LIBOR, prime, or the U.S. federal funds 
rate, plus a spread that varies depending on leverage ratios maintained. Unused commitment, letter of credit, and other fees 
are also payable under the Credit Agreement. As of December 28, 2019, the interest rate on revolving credit loans outstanding 
was 2.54% based on LIBOR plus the applicable spread.

As of December 28, 2019, we had outstanding revolving credit loans and letters of credit of $600 million and $30 million, 
respectively; which reduced our available borrowing capacity to $370 million under the Credit Agreement.

Senior Notes

On December 4, 2014, we entered into a Master Note Purchase Agreement (the "Master Note Purchase Agreement") with 
the Purchasers listed therein, pursuant to which we may issue and sell up to an aggregate principal amount of $1.50 billion
of unsecured senior promissory notes to those Purchasers electing to purchase. In January 2015, we issued $500 million 
aggregate principal amount of unsecured Senior Notes ("Senior Notes"), pursuant to the Master Note Purchase Agreement. 
The issuance consisted of $225 million of 3.18% Series 2015-A Notes due February 15, 2022, $200 million of 3.58% Series 
2015-B Notes due February 14, 2025, and $75 million in floating rate Series 2015-C Notes due February 15, 2022. Interest 
is payable semiannually on February 15th and August 15th in each year, commencing on August 15, 2015 for the Series 
2015-A  Notes  and  Series  2015-B  Notes.  The  Master  Note  Purchase Agreement  contains  certain  leverage  and  interest 
coverage ratio covenants and provides certain restrictions on our ability to borrow, incur liens, sell assets, and other customary 
terms. Proceeds from the Senior Notes are available for general corporate purposes. As of December 28, 2019, the remaining 
$1.00 billion available for sale is uncommitted and subject to participation by the Purchasers under the Master Note Purchase 
Agreement.

In March 2018, we repaid our $75 million floating rate Series 2015-C Notes due February 15, 2022.

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Capital Lease Obligations

Capital  lease  obligations  primarily  related  to  the  procurement  of  hardware  and  health  care  devices,  accounted  for  in 
accordance with ASC Topic 840.

Other 

Other indebtedness includes estimated amounts payable through September 1, 2025, under an agreement entered into in 
September 2015.

2019 Shelf Agreement

In November 2019, we entered into a Master Note Agreement (the "2019 Shelf Agreement"), pursuant to which we may issue 
and sell up to an aggregate principal amount of $1.05 billion of unsecured senior promissory notes ("Notes") over a three 
year period. The $1.05 billion available for sale is uncommitted and subject to participation by the Purchasers under the 2019 
Shelf Agreement. The Notes will be priced based on real-time quotes for treasuries and credit spreads at the time of issuance 
and will either be Fixed Rate Notes or Floating Rate Notes, depending on the terms agreed to between us and the Purchasers. 
Proceeds from the Notes may be used for general corporate purposes. No Notes have been issued under the 2019 Shelf 
Agreement as of December 28, 2019.

Covenant Compliance

As of December 28, 2019, we were in compliance with all debt covenants.

Interest Rate Swap

We are exposed to market risk from fluctuations in the variable interest rates on outstanding indebtedness under our Credit 
Agreement. In order to manage this exposure, we have entered into an interest rate swap agreement, with an initial notional 
amount of $600 million, to hedge the variability of cash flows associated with such interest obligations through May 2024. 
The interest rate swap has an effective start date of May 13, 2019, and is designated as a cash flow hedge, which effectively 
fixes the interest rate on the hedged indebtedness under our Credit Agreement at 3.06%. As of December 28, 2019, this 
swap was in a net liability position with an aggregate fair value of $17 million, which is presented in our consolidated balance 
sheets in other current liabilities. We classify fair value measurements of our interest rate swap as Level 2, as further described 
in Note (11).

Our  interest  rate  swap  agreement  is  accounted  for  in  accordance  with ASC Topic  815,  Derivatives  and  Hedging.  Such 
agreement is designated as a cash flow hedge and considered to be highly effective under hedge accounting principles. 
Therefore, the swap agreement is recognized in our consolidated balance sheets as either an asset or liability, measured at 
fair value. Changes in the fair value of the swap agreement are initially recorded in accumulated other comprehensive loss, 
net and then subsequently recognized in our consolidated statements of operations in the periods in which earnings are 
affected by the hedged item. All cash flows associated with the swap agreement are classified as operating activities in our 
consolidated statements of cash flows.

Maturities of indebtedness outstanding at the end of 2019 are as follows:

(In thousands)

2020
2021
2022
2023
2024

2025 and thereafter

Total

90

Credit
Agreement
Loans

Senior
Notes

$

— $
—
—
—
600,000

— $
—
225,000
—
—

Other

 Total

— $
—
—
—
—

—
—
225,000
—
600,000

214,162

—

200,000

14,162

$

600,000

$

425,000

$

14,162

$ 1,039,162

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(11) Fair Value Measurements

We determine fair value measurements used in our consolidated financial statements based upon the price that would be 
received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date. The fair value hierarchy distinguishes between (1) market participant assumptions developed based on market data 
obtained  from  independent  sources  (observable  inputs)  and  (2)  an  entity's  own  assumptions  about  market  participant 
assumptions developed based on the best information available in the circumstances (unobservable inputs). The fair value 
hierarchy consists of three broad levels, which gives the highest priority to unadjusted quoted prices in active markets for 
identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The three levels of the fair 
value hierarchy are described below:

• 

• 

• 

Level 1 – Valuations based on quoted prices in active markets for identical assets or liabilities that the entity has the 
ability to access.

Level 2 – Valuations based on quoted prices for similar assets or liabilities, quoted prices in markets that are not 
active, or other inputs that are observable or can be corroborated by observable data for substantially the full term 
of the assets or liabilities.

Level 3 – Valuations based on inputs that are supported by little or no market activity and that are significant to the 
fair value of the assets or liabilities.

The following table details our financial assets measured and recorded at fair value on a recurring basis at the end of 2019: 

(In thousands)

Description

Balance Sheet Classification

Money market funds

Time deposits

Time deposits

Cash equivalents

Cash equivalents

Short-term investments

Government and corporate bonds

Short-term investments

Government and corporate bonds

Long-term investments

Fair Value Measurements Using

Level 1

Level 2

Level 3

$

185,666

$

— $

—

—

—

—

64,286

2,506

83,313

96,210

—

—

—

—

—

The following table details our financial assets measured and recorded at fair value on a recurring basis at the end of 2018:

(In thousands)

Description

Balance Sheet Classification

Money market funds

Time deposits

Commercial Paper

Cash equivalents

Cash equivalents

Cash equivalents

Time deposits
Commercial paper
Government and corporate bonds
Government and corporate bonds

Short-term investments
Short-term investments
Short-term investments
Long-term investments

Fair Value Measurements Using

Level 1

Level 2

Level 3

$

76,471

$

— $

—

—

—
—
—
—

71,461

10,000

31,947
75,354
293,984
18,192

—

—

—
—
—
—
—

Our interest rate swap agreement is measured and recorded at fair value on a recurring basis using a Level 2 valuation. 
The fair value of such agreement is based on the market standard methodology of netting the discounted expected future 
variable cash receipts and the discounted future fixed cash payments. The variable cash receipts are based on an expectation 
of future interest rates derived from observed market interest rate forward curves. Since these inputs are observable in active 
markets over the terms that the instrument is held, the derivative is classified as Level 2 in the hierarchy.

We estimate the fair value of our long-term, fixed rate debt using a Level 3 discounted cash flow analysis based on current 
borrowing rates for debt with similar maturities. We estimate the fair value of our long-term, variable rate debt using a Level 
3 discounted cash flow analysis based on LIBOR rate forward curves. The fair value of our long-term debt, including current 

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maturities, at the end of 2019 and 2018 was approximately $1.07 billion and $431 million, respectively. The carrying amount 
of such debt at the end of 2019 and 2018 was $1.03 billion and $425 million, respectively.

(12) Contingencies

We accrue estimates for resolution of any legal and other contingencies when losses are probable and reasonably estimable 
in accordance with ASC 450, Contingencies (“ASC 450”). No less than quarterly, we review the status of each significant 
matter underlying a legal proceeding or claim and assess our potential financial exposure. We accrue a liability for an estimated 
loss  if  the  potential  loss  from  any  legal  proceeding  or  claim  is  considered  probable  and  the  amount  can  be  reasonably 
estimated. Significant judgment is required in both the determination of probability and the determination as to whether the 
amount of an exposure is reasonably estimable, and accruals are based only on the information available to our management 
at the time the judgment is made, which may prove to be incomplete or inaccurate or unanticipated events and circumstances 
may occur that might cause us to change those estimates and assumptions. Furthermore, the outcome of legal proceedings 
is inherently uncertain, and we may incur substantial defense costs and expenses defending any of these matters. Should 
any one or a combination of more than one of these proceedings be successful, or should we determine to settle any one 
or a combination of these matters, we may be required to pay substantial sums, become subject to the entry of an injunction 
or be forced to change the manner in which we operate our business, which could have a material adverse impact on our 
business, results of operations, cash flows or financial condition.

In 2019, we incurred a $30 million pre-tax charge in connection with a client dispute that arose during the same period, for 
which  we  paid  cash  of  $20  million  and  $10  million  in  July  2019  and  January  2020,  respectively. Such  pre-tax  charge  is 
included in sales and client service expense in our consolidated statements of operations. We have entered into a settlement 
with the client, releasing us from certain claims related to this dispute. We have not accrued a reserve for any additional 
damages or claims at this time because we cannot reasonably determine the probability of a loss and we cannot reasonably 
estimate the amount of loss, if any. While we can provide no assurances as to the ultimate outcome of any damages resulting 
from the excluded claims arising from this dispute, we believe the amount, if any, we will be required to pay to fully settle this 
dispute will not have a material adverse impact on our business, results of operations, cash flows or financial condition.

As previously disclosed, we continue to be in dispute with Fujitsu Services Limited ("Fujitsu") regarding Fujitsu's obligation 
to pay amounts to us due upon the termination of a subcontract, including client receivables, in connection with Fujitsu's 
contract as the prime contractor in the National Health Service ("NHS") initiative to automate clinical processes and digitize 
medical records in the Southern region of England. The NHS terminated its contract with Fujitsu, which gave rise to the 
termination of our subcontract with Fujitsu. We filed a request for arbitration with the London Court of International Arbitration 
on April 22, 2019 seeking damages. On December 30, 2019, Fujitsu filed its Defense and Counterclaim (the "Counterclaim") 
in response. In its Counterclaim, Fujitsu defends against our claim in full and argues that we are liable to Fujitsu for: (i) £306 
million in damages based on our alleged fraudulent misrepresentations inducing Fujitsu to enter into the subcontract; or (ii) 
alternatively, £173.8 million in damages based on our alleged breaches of the subcontract.  

We believe that Fujitsu's claims are without merit and will vigorously defend against them, and we continue to believe that 
we have valid and equitable grounds for recovery of the disputed client receivables; however, there can be no assurances 
as to the outcome of the dispute. As previously disclosed, we recorded a pre-tax charge of $45 million in the fourth quarter 
of  2018  to  provide  an  allowance  against  the  disputed  client  receivables  reflecting  the  uncertainty  in  collection  of  such 
receivables and related litigation risk resulting from the conclusion of the non-binding alternative dispute resolution procedures, 
which occurred before we filed our request for arbitration. Such pre-tax charge is included in sales and client service expense 
in our consolidated statements of operations. We have not concluded that a loss related to the new claims raised by Fujitsu 
in the Counterclaim is probable, nor have we accrued a liability related to these claims beyond the previously reported pre-
tax charge recorded in the fourth quarter of 2018. Although we believe a loss may be reasonably possible (as defined in ASC 
450), we do not have sufficient information to determine the amount or range of reasonably possible loss with respect to the 
Counterclaim given that the dispute is in the early stages of the arbitration process. 

Cerner Health Services, Inc. ("Cerner HS"), a wholly owned subsidiary of Cerner Corporation, filed a lawsuit in the Chester 
County, Pennsylvania, Court of Common Pleas against NextGen Healthcare Information Systems, LLC ("NextGen") relating 
to a dispute arising out of a supplier relationship initially established between Siemens Health Services, Inc. and NextGen 
prior to the acquisition of the assets of Siemens Health Services, Inc. by Cerner HS in 2015. In September 2017, the court 
issued a preliminary injunction to prevent NextGen from refusing to honor certain contractual obligations to support Cerner 
HS's clients who use NextGen ambulatory EHR solutions. In September 2018, NextGen filed a counterclaim alleging breach 
of contract and tortious interference but did not specify its damages. In August 2019, NextGen provided an expert report 
alleging profit disgorgement damages of $135 million or, alternatively, $30.5 million in lost profit damages, but the report did 

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not discuss how our actions allegedly caused NextGen's damages. In December 2019, we deposed NextGen's expert, gaining 
additional clarity on categories of alleged damages but not on the alleged theories of liability. A jury trial is set to begin on 
April 20, 2020. We believe NextGen's claims are without merit and will vigorously defend against them; however, there can 
be no assurances as to the outcome of the dispute. We have not concluded that a loss related to the claims raised by NextGen 
in its counterclaim is probable, nor have we accrued a liability related to these claims. Although a loss may be reasonably 
possible (as defined in ASC 450), we do not have sufficient information to determine the amount or range of reasonably 
possible loss in light of the inherent difficulty of predicting the outcome of litigation generally, the wide range of damages 
presented by NextGen's expert, and the continued lack of clarity on the causal connection between Cerner Corporation's 
and Cerner HS's actions and any alleged damages. 

The terms of our agreements with our clients generally provide for limited indemnification of such clients against losses, 
expenses and liabilities arising from third party or other claims based on, among other things, alleged infringement by our 
solutions of an intellectual property right of third parties or damages caused by data privacy breaches or system interruptions. 
The terms of such indemnification often limit the scope of and remedies for such indemnification obligations and generally 
include, as applicable, a right to replace or modify an infringing solution. For several reasons, including the lack of a sufficient 
number of prior indemnification claims relating to IP infringement, data privacy breaches or system interruptions, the inherent 
uncertainty  stemming  from  such  claims,  and  the  lack  of  a  monetary  liability  limit  for  such  claims  under  the  terms  of  the 
corresponding agreements with our clients, we cannot determine the maximum amount of potential future payments, if any, 
related to such indemnification provisions.

In  addition  to  commitments  and  obligations  in  the  ordinary  course  of  business,  we  are  involved  in  various  other  legal 
proceedings and claims that arise in the ordinary course of business, including for example, employment and client disputes 
and litigation alleging solution and implementation defects, personal injury, intellectual property infringement, violations of 
law  and  breaches  of  contract  and  warranties.  Many  of  these  proceedings  are  at  preliminary  stages  and  many  seek  an 
indeterminate amount of damages. At this time, we do not believe the range of potential losses under such claims to be 
material to our consolidated financial statements.

(13) Other Income

A summary of non-operating income and expense is as follows:

(In thousands)

Interest income

Interest expense

Gain on sale of equity investment

Unrealized gain on equity investment

Other

Other income, net

For the Years Ended
2018

2017

2019

$

38,227

$

34,211

$

18,933

(14,469)

(7,987)

(8,012)

15,509

14,112

464

—

—

—

—

(158)

(4,263)

$

53,843

$

26,066

$

6,658

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(14) Income Taxes

Income tax expense (benefit) for 2019, 2018 and 2017 consists of the following:

(In thousands)

Current:

Federal

State

Foreign

Total current expense

Deferred:

Federal

State

Foreign

Total deferred expense

Total income tax expense

For the Years Ended

2019

2018

2017

$

45,575

$

89,551

$

37,708

13,429

14,929

73,933

30,353

11,747

9,025

51,125

24,804

22,009

136,364

31,129

8,144

(4,845)

34,428

4,878

10,156

52,742

13,676

23,278

10,455

47,409

$

125,058

$

170,792

$

100,151

Temporary differences between the financial statement carrying amounts and tax basis of assets and liabilities that give rise 
to significant portions of deferred income taxes at the end of 2019 and 2018 relate to the following:

(In thousands)

Deferred tax assets:

Accrued expenses

Tax credits and separate return net operating losses

Share-based compensation

Lease liability

Other

Gross deferred tax assets

Less: Valuation Allowance

Total deferred tax assets

Deferred tax liabilities:

Software development costs

Property and equipment
Prepaid expenses
Contract and service revenues and costs
Lease right-of-use assets
Other
Total deferred tax liabilities

Net deferred tax liability

2019

2018

$

31,995

$

19,186

52,643

29,939

12,701

146,464

—

31,273

22,826

60,901

—

14,951

129,951

(1,404)

146,464

128,547

(247,217)

(171,267)
(39,311)
(12,112)
(28,100)
(10,549)
(508,556)

(229,624)

(131,516)
(39,154)
(35,933)
—
(6,199)
(442,426)

$ (362,092) $ (313,879)

At the end of 2019, we had net operating loss carry-forwards from foreign jurisdictions of $25 million that are available to 
offset future taxable income with no expiration. In addition, we had a state income tax credit carry-forward of $11 million
available to offset income tax liabilities through December 31, 2030. We expect to fully utilize the net operating loss and tax 
credit carry-forwards in future periods. 

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At  the  end  of  2019,  we  had  not  provided  tax  on  the  cumulative  undistributed  earnings  of  certain  foreign  subsidiaries  of 
approximately $80 million, because it is our intention to reinvest these earnings indefinitely. The unrecognized deferred tax 
liability relating to these earnings is approximately $17 million.

The effective income tax rates for 2019, 2018, and 2017 were 19%, 21%, and 10%, respectively. These effective rates differ 
from the U.S. federal statutory rate of 21% for 2019 and 2018 and 35% for 2017 as follows:

(In thousands)

Tax expense at statutory rates

State income tax, net of federal benefit

Tax credits

Foreign rate differential

Share-based compensation

Change in U.S. tax rate

Deemed mandatory repatriation

Permanent differences

Other, net

Total income tax expense

For the Years Ended

2019

2018

2017

$

137,447

$

168,179

$

338,495

18,561

(22,750)

(6,328)

(8,090)

—

—

3,278

2,940

25,321

(19,737)

(4,851)

(1,696)

—

—

6,224

(2,648)

22,214

(17,727)

(26,379)

(62,501)

(170,999)

25,114

(10,700)

2,634

$

125,058

$

170,792

$

100,151

H.R. 1, An Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on the budget for fiscal year 
2018 ("U.S. Tax Reform"), was enacted on December 22, 2017. U.S. Tax reform provides for, among other things, the reduction 
of the U.S. corporate tax rate from 35% to 21%, effective January 1, 2018. The impact of U.S. Tax Reform on our 2017 tax 
rate includes the impact of the revaluation of our net deferred tax liability to the lower enacted tax rate, and the impact of 
mandatory deemed repatriation. U.S. Tax Reform impacts our 2018 and 2019 tax rates through the reduced federal statutory 
tax rate, partially offset by the repeal of the permanent domestic production deduction, increases to permanently nondeductible 
expenses, as well as a new global intangible low-taxed income ("GILTI") inclusion. We have elected to account for GILTI Tax 
as incurred, and therefore have not provided any deferred tax impacts of GILTI in our consolidated financial statements.  

A reconciliation of the beginning and ending amount of unrecognized tax benefit is presented below:

(In thousands)

Unrecognized tax benefit - beginning balance

Gross decreases - tax positions in prior periods

Gross increases - tax positions in prior periods

Gross increases - tax positions in current year

Settlements

Currency translation

2019

2018

2017

$

18,688

$

15,287

$

(2,383)

1,220

1,607

—

(7)

—

1,591

2,370

(541)

(19)

9,769

(1,734)

7,252

—

—

—

Unrecognized tax benefit - ending balance

$

19,125

$

18,688

$

15,287

If recognized, $12 million of the unrecognized tax benefit will favorably impact our effective tax rate. It is reasonably possible 
that our unrecognized tax benefits may decrease by up to $15 million within the next twelve months. Our federal returns have 
been examined by the Internal Revenue Service through 2016. Our federal returns are open for examination for 2017 and 
thereafter. We have various state and foreign returns under examination.

The ending amounts of accrued interest and penalties related to unrecognized tax benefits were $4 million in 2019 and $3 
million in 2018. We classify interest and penalties as income tax expense in our consolidated statement of operations, and 
our income tax expense for 2019 and 2018 each included $1 million of interest and penalties.

The foreign portion of our earnings before income taxes was $109 million, $89 million, and $126 million in 2019, 2018, and 
2017 respectively, and the remaining portion was domestic.

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(15) Earnings Per Share

A reconciliation of the numerators and the denominators of the basic and diluted per share computations are as follows:

Earnings

2019

Shares

Per-Share

Earnings

2018

Shares

Per-Share

Earnings

2017

Shares

Per-Share

(In thousands, except per share data)

(Numerator)

(Denominator)

Amount

(Numerator)

(Denominator)

Amount

(Numerator)

(Denominator)

Amount

Basic earnings per share:

Income available to common

shareholders

Effect of dilutive securities:

Stock options, non-vested shares

and share units

Diluted earnings per share:

Income available to common

shareholders including assumed
conversions

$

529,454

318,229

$

1.66

$

630,059

330,084

$

1.91

$

866,978

331,373

$

2.62

—

3,006

—

3,488

—

6,626

$

529,454

321,235

$

1.65

$

630,059

333,572

$

1.89

$

866,978

337,999

$

2.57

Options to purchase 9.6 million, 12.9 million and 10.6 million shares of common stock at per share prices ranging from $52.32
to $75.83, $50.04 to $73.40 and $50.04 to $73.40, were outstanding at the end of 2019, 2018 and 2017, respectively, but 
were not included in the computation of diluted earnings per share because they were anti-dilutive.

(16) Share-Based Compensation and Equity

Stock Option and Equity Plans

As of the end of 2019, we had five fixed stock option and equity plans in effect for associates and directors. This includes 
one plan from which we could issue grants, the Cerner Corporation 2011 Omnibus Equity Incentive Plan (the "Omnibus 
Plan"); and four plans from which no new grants are permitted, but some awards remain outstanding (Plans D, E, F, and G).

Awards under the Omnibus Plan may consist of stock options, stock appreciation rights, restricted stock, restricted stock 
units, performance shares, performance units, performance grants and bonus shares. At the end of 2019, 24.4 million shares 
remain available for awards. Stock options granted under the Omnibus Plan are exercisable at a price not less than fair 
market value on the date of grant. Stock options under the Omnibus Plan typically vest over a period of 4 or 5 years and are 
exercisable for periods of up to 10 years.

Stock Options

The fair market value of each stock option award granted in 2019 is estimated on the date of grant using the Black-Scholes-
Merton ("BSM") pricing model. The pricing model requires the use of the following estimates and assumptions:

•  Expected volatilities under the BSM model are based on an equal weighting of implied volatilities from traded options 

on our common shares and historical volatility.

•  The expected term of stock options granted is the period of time for which an option is expected to be outstanding 
beginning on the grant date. Our calculation of expected term takes into account the contractual term of the option, 
as well as the effects of employees' historical exercise patterns; groups of associates (executives and non-executives) 
that have similar historical behavior are considered separately for valuation purposes.

•  The risk-free rate is based on the zero-coupon U.S. Treasury bond with a term consistent with the expected term of 

the awards.

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The weighted-average assumptions used to estimate the fair market value of stock options were as follows:

Expected volatility (%)

Expected dividend rate (%)

Expected term (yrs)

Risk-free rate (%)

Stock option activity for 2019 was as follows:

(In thousands, except per share and term data)
Outstanding at beginning of year

Granted

Exercised

Forfeited and expired

Outstanding at end of year

Exercisable at end of year

(In thousands, except for grant date fair values)

Weighted-average grant date fair values

Total intrinsic value of options exercised

Cash received from exercise of stock options

Tax benefit realized upon exercise of stock options

For the Years Ended

2019

2018

2017

25.0%

1%

7

2.4%

27.0%

—

7

2.8%

26.7%
—

7
2.1%

Weighted-
Average
Exercise 
Price
(Per Share)

Aggregate
Intrinsic 
Value

Weighted-
Average      
Remaining      
Contractual
 Term (Yrs)      

Number of
Shares

21,792

$

1,108

(6,221)

(1,263)

15,416

52.31

65.62

42.89

60.86

56.36

7,939

$

52.16

$

$

260,809

167,710

6.06

4.47

For the Years Ended

2019

2018

2017

$

$

$

$

17.51

155,202

258,036

36,629

20.13

74,530

91,349

17,233

$

$

20.50

252,277

76,705

85,657

As of the end of 2019, there was $98 million of total unrecognized compensation cost related to stock options granted under 
all plans. That cost is expected to be recognized over a weighted-average period of 2.67 years.

Non-vested Shares and Share Units

Non-vested shares and share units are valued at fair market value on the date of grant and will vest provided the recipient 
has continuously served on the Board of Directors through such vesting date or, in the case of an associate, provided that 
service and/or performance measures are attained. The expense associated with these grants is recognized over the period 
from the date of grant to the vesting date.

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Non-vested share and share unit activity for 2019 was as follows:

(In thousands, except per share data)

Outstanding at beginning of year

Granted

Vested

Forfeited

Outstanding at end of year

(In thousands, except for grant date fair values)

Weighted average grant date fair values for shares granted during the year

Total fair value of shares vested during the year

Weighted-
Average
Grant Date 
Fair Value 
Per Share

Number of 
Shares

882

$

2,349

(448)

(149)

2,634

$

62.82

66.49

67.00

64.31

65.30

For the Years Ended

2019

2018

2017

$

$

66.49

30,558

$

$

59.34

26,264

$

$

66.97

11,050

As of the end of 2019, there was $128 million of total unrecognized compensation cost related to non-vested share and share 
unit awards granted under all plans. That cost is expected to be recognized over a weighted-average period of 2.11 years.

Associate Stock Purchase Plan

We  established  an Associate  Stock  Purchase  Plan  ("ASPP")  in  2001,  which  qualifies  under  Section  423  of  the  Internal 
Revenue Code. Each individual employed by us and associates of our U.S. based subsidiaries, except as provided below, 
are eligible to participate in the ASPP ("Participants"). The following individuals are excluded from participation: (a) persons 
who, as of the beginning of a purchase period under the Plan, have been continuously employed by us or our domestic 
subsidiaries for less than two weeks; (b) persons who, as of the beginning of a purchase period, own directly or indirectly, 
or hold options or rights to acquire under any agreement or Company plan, an aggregate of 5% or more of the total combined 
voting power or value of all outstanding shares of all classes of Company common stock; and, (c) persons who are customarily 
employed by us for less than 20 hours per week or for less than five months in any calendar year. Participants may elect to 
make contributions from 1% to 20% of compensation to the ASPP, subject to annual limitations determined by the Internal 
Revenue Service. Participants may purchase Company common stock at a 15% discount on the last business day of the 
option period. The purchase of Company common stock is made through the ASPP on the open market and subsequently 
reissued to Participants. The difference between the open market purchase and the Participant's purchase price is recognized 
as compensation expense, as such difference is paid by Cerner, in cash.

Share-Based Compensation Cost

Our stock option and non-vested share and share unit awards qualify for equity classification. The costs of our ASPP, along 
with participant contributions, are recorded as a liability until open market purchases are completed. The amounts recognized 
in the consolidated statements of operations with respect to stock options, non-vested shares and share units and ASPP are 
as follows:

(In thousands)

Stock option and non-vested share and share unit compensation expense
Associate stock purchase plan expense
Amounts capitalized in software development costs, net of amortization

Amounts charged against earnings, before income tax benefit

Amount of related income tax benefit recognized in earnings

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98

For the Years Ended

2019

2018

2017

$

$

$

103,641
6,053
(410)

109,284

20,967

$

$

$

95,423
6,082
914

102,419

21,371

$

$

$

83,019
6,277
(327)

88,969

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Preferred Stock

As of the end of 2019 and 2018, we had 1.0 million shares of authorized but unissued preferred stock, $0.01 par value.

Treasury Stock

Under our current share repurchase program, which was initially approved by our Board of Directors in May 2017 and most 
recently amended in December 2019, the Company is authorized to repurchase up to $3.70 billion of shares of our common 
stock, excluding transaction costs. The repurchases are to be effectuated in the open market, by block purchase, in privately 
negotiated transactions, or through other transactions managed by broker-dealers. No time limit was set for the completion 
of the program. During 2019, 2018, and 2017, we repurchased 18.8 million, 11.2 million, and 2.7 million shares for total 
consideration of $1.30 billion, $644 million, and $173 million, respectively, under the program. The shares were recorded as 
treasury stock and accounted for under the cost method. No repurchased shares have been retired. As of December 28, 
2019, $1.68 billion remains available for repurchase under the program.

Dividends

On December 12, 2019, our Board of Directors declared a cash dividend of $0.18 per share on our issued and outstanding 
common stock, which was paid on January 9, 2020 to shareholders of record as of December 27, 2019. On September 10, 
2019, our Board of Directors declared a cash dividend of $0.18 per share on our issued and outstanding common stock, 
which was paid on October 9, 2019 to shareholders of record as of September 25, 2019. On May 29, 2019, our Board of 
Directors declared a cash dividend of $0.18 per share on our issued and outstanding common stock, which was paid on 
July 26, 2019 to shareholders of record as of June 18, 2019. In connection with the declaration of such dividends, our non-
vested shares and share units are entitled to dividend equivalents, which will be payable to the holder subject to, and upon 
vesting of, the underlying awards. Our outstanding stock options are not entitled to dividend or dividend equivalents. At 
December 28, 2019, our consolidated balance sheet included a liability for dividends payable of $56 million, which is included 
in other current liabilities.

Accumulated Other Comprehensive Loss, Net (AOCI)

The components of AOCI, net of tax, were as follows:

(In thousands)

Balance at December 31, 2016

Other comprehensive income (loss) before reclassifications

Amounts reclassified from AOCI

Balance at December 30, 2017

Other comprehensive income (loss) before reclassifications
Amounts reclassified from AOCI

Balance at December 29, 2018

Other comprehensive income (loss) before reclassifications
Amounts reclassified from AOCI

Foreign
currency
translation
adjustment
and other

Unrealized
loss on
cash flow
hedge

Unrealized
holding gain
(loss) on
available-
for-sale
investments

Total

$

(109,827) $

— $

(338) $

(110,165)

37,463

—

(72,364)

(30,575)
—

(102,939)

(3,408)
—

—

—

—

—
—

—

(13,078)
500

(672)

(8)

(1,018)

402
3

36,791

(8)

(73,382)

(30,173)
3

(613)

(103,552)

901
(23)

(15,585)
477

Balance at December 28, 2019

$

(106,347) $

(12,578) $

265

$

(118,660)

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The effects on net earnings of amounts reclassified from AOCI were as follows:

(In thousands)

AOCI Component

Location

2019

2018

2017

Years Ended

Unrealized loss on cash flow hedge

Other income, net

$

(624) $

— $

Unrealized holding gain (loss) on available-for-sale investments

Income taxes

Net of tax

Other income, net

Income taxes

Net of tax

124

(500)

29

(6)

23

—

—

(4)

1

(3)

Total amount reclassified, net of tax

$

(477) $

(3) $

—

—

—

12

(4)

8

8

(17) Foundations Retirement Plan

The  Cerner  Corporation  Foundations  Retirement  Plan  (the  "Plan")  was  established  under  Section  401(k)  of  the  Internal 
Revenue Code. All associates age 18 and older and who are not a member of an excluded class are eligible to participate. 
Participants may elect to make pre-tax and Roth (post-tax) contributions from 1% to 80% of eligible compensation to the 
Plan, subject to annual limitations determined by the Internal Revenue Service. Participants may direct contributions into 
mutual funds, a stable value fund, a Company stock fund, or a self-directed brokerage account. The Plan has a first tier 
discretionary match that is made on behalf of participants in an amount equal to 33% of the first 6% of the participant's salary 
contribution. The Plan's first tier discretionary match expenses were $31 million, $31 million and $29 million for 2019, 2018
and 2017, respectively.

The Plan also provides for a second tier matching contribution that is purely discretionary, the payment of which will depend 
on overall Company performance and other conditions. If approved by the Compensation Committee, contributions by the 
Company will be tied to attainment of established financial metric goals, such as earnings per share for the year. Participants 
who defer 2% of their paid base salary, are actively employed as of the last day of the Plan year and have worked at least 
92 consecutive calendar days with Cerner during such Plan year are eligible to receive the second tier discretionary match 
contribution, if any such second tier matching contribution is approved by the Compensation Committee. For the years ended 
2019 and 2018, we expensed $28 million and $10 million, respectively, for the second tier discretionary distributions.

(18) Purchase Obligations

We have purchase commitments with various vendors, and minimum funding commitments under collaboration agreements 
through 2029. Aggregate future payments under these commitments are as follows:

(In thousands)

2020
2021
2022
2023
2024
2025 and thereafter

Purchase
Obligations

$

151,950
95,933
34,501
37,237
30,462
560,925

$

911,008

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(19) Segment Reporting

We have two operating segments, Domestic and International (formerly referred to as Global). Revenues are derived primarily 
from the sale of clinical, financial and administrative information solutions and services. The cost of revenues includes the 
cost of third-party consulting services, computer hardware, devices and sublicensed software purchased from manufacturers 
for delivery to clients. It also includes the cost of hardware maintenance and sublicensed software support subcontracted to 
the manufacturers. Operating expenses incurred by the geographic business segments consist of sales and client service 
expenses including salaries of sales and client service personnel, expenses associated with our managed services business, 
marketing expenses, communications expenses and unreimbursed travel expenses. "Other" includes expenses that have 
not been allocated to the operating segments, such as software development, general and administrative expenses, certain 
organizational  restructuring  and  other  expense,  share-based  compensation  expense,  and  certain  amortization  and 
depreciation. Performance of the segments is assessed at the operating earnings level by our chief operating decision maker, 
who is our Chief Executive Officer. Items such as interest, income taxes, capital expenditures and total assets are managed 
at the consolidated level and thus are not included in our operating segment disclosures. Accounting policies for each of the 
reportable segments are the same as those used on a consolidated basis. 

The following table presents a summary of our operating segments and other expense for 2019, 2018 and 2017:

(In thousands)

2019

Revenues

Costs of revenue
Operating expenses

Total costs and expenses

Operating earnings (loss)

(In thousands)

2018

Revenues

Costs of revenue

Operating expenses

Total costs and expenses

Operating earnings (loss)

(In thousands)

2017
Revenues

Costs of revenue
Operating expenses

Total costs and expenses

Operating earnings (loss)

Domestic

International

Other    

Total    

$ 5,038,127

$

654,471

$

— $ 5,692,598

967,035
2,398,422
3,365,457

104,006
276,914
380,920

—
1,345,552
1,345,552

1,071,041
4,020,888
5,091,929

$ 1,672,670

$

273,551

$(1,345,552) $

600,669

Domestic

International

Other    

Total    

$ 4,730,266

$

636,059

$

— $ 5,366,325

827,904

2,164,465

2,992,369

109,444

321,116

430,560

—

937,348

1,168,611

3,654,192

1,168,611

4,591,540

$ 1,737,897

$

205,499

$(1,168,611) $

774,785

Domestic

International

Other    

Total    

$ 4,575,171

$

567,101

$

— $ 5,142,272

755,729
1,998,544
2,754,273

98,362
264,196
362,558

—
1,064,970
1,064,970

854,091
3,327,710
4,181,801

$ 1,820,898

$

204,543

$(1,064,970) $

960,471

80

101

 
Table of Contents

(20) Quarterly Results (unaudited)

Selected quarterly financial data for 2019 and 2018 is set forth below:

(In thousands, except per share data)

2019 

First Quarter

Second Quarter(a)

Third Quarter(a)(b)

Fourth Quarter(a)(b)

Total

Earnings
Before
Income
Taxes

Revenues

Net
Earnings

Basic
Earnings
Per Share

Diluted
Earnings
Per Share

$ 1,389,877

$

206,376

$

166,219

$

0.51

$

1,431,061

154,123

126,969

1,429,428

102,312

81,935

1,442,232

191,701

154,331

$ 5,692,598

$

654,512

$

529,454

0.40

0.26

0.49

0.51

0.39

0.26

0.49

(a)Second through Fourth quarter results include pre-tax charges for employee separation costs of $41 million, $32 million and $13 million, respectively, as further described in Note (1).

(b)Third and Fourth quarter results include pre-tax charges for contract termination costs of $60 million and $6 million, respectively, as further described in Note (1).

(In thousands, except per share data)

2018 

First Quarter

Second Quarter

Third Quarter

Fourth Quarter (c)

Total

Earnings
Before
Income
Taxes

Revenues

Net
Earnings

Basic
Earnings
Per Share

Diluted
Earnings
Per Share

$ 1,292,861

$

200,079

$

160,001

$

0.48

$

1,367,727

214,884

169,357

1,340,073

214,099

169,381

1,365,664

171,789

131,320

$ 5,366,325

$

800,851

$

630,059

0.51

0.51

0.40

0.48

0.51

0.51

0.40

(c) Fourth quarter results include a pre-tax charge of $45 million to provide an allowance against certain client receivables with Fujitsu, as further discussed in Note (12).

102

81

Stock Price Performance Graph

The  following  graph  presents  a  comparison  of  the  cumulative  total  shareholder  return  on  our 
Common Stock with the cumulative total return of the ICB: 9533 Computer Services (Subsector) 
Index,  the  Standard  &  Poor’s  500  Index  and  the  NASDAQ  US  Benchmark  TR  Index.  The  graph 
assumes that $100 was invested on December 31, 2014 in our Common Stock and in each of the 
foregoing indices, and that all dividends were reinvested. The total cumulative dollar returns shown 
on the graph represent the value that such investments would have had on December 31, 2019.

The information contained in this Stock Price Performance Graph section shall not be deemed to 
be “soliciting material” or “filed” or incorporated by reference in future filings with the Securities 
and Exchange Commission, or subject to the liabilities of Section 18 of the Securities Exchange Act 
of 1934, as amended (the “Exchange Act”), except to the extent we specifically incorporate it by 
reference into a document filed under the Securities Exchange Act of 1933, as amended, or the 
Exchange Act.

103

Corporate Information   

ANNUAL REPORT/FORM 10-K
Publications of interest to current and potential Cerner investors (including our quarterly reports 
on Form 10-Q and annual reports on Form 10-K, which are filed with the Securities and Exchange 
Commission) are available at no charge to shareholders. To obtain copies of these materials, you 
can access them at investors.cerner.com or send a written request to:

Cerner Corporation 
Investor Relations
2800 Rockcreek Parkway
North Kansas City, MO 64117-2551

Inquiries  of  an  administrative  nature  relating  to  shareholder  accounting  records,  stock  transfer, 
change  of  address  and  miscellaneous  shareholder  requests  should  be  directed  to  our  transfer 
agent and registrar, Computershare Trust Company, N.A. at 1-800-884-4225.

TRANSFER AGENT AND REGISTRAR
Computershare Trust Company, N.A. 
P.O. Box 505000
Louisville, KY 40233-5000
1-800-884-4225

STOCK LISTINGS
Cerner  Corporation’s  common  stock  trades  on  the  NASDAQ  Global  Select  MarketSM  under  the 
symbol CERN.

INDEPENDENT ACCOUNTANTS
KPMG LLP
Kansas City, MO

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World Headquarters
Cerner Corporation
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North Kansas City, MO USA 64117 
816.221.1024

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