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CGI

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FY2020 Annual Report · CGI
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Fiscal 2020 
results

Contents

1 

Management’s Discussion and Analysis

67   Management’s and Auditors’ Reports

71  

Consolidated Financial Statements

134  Shareholder Information

Management’s Discussion and Analysis

November 11, 2020 

Basis of Presentation

This Management’s Discussion and Analysis of the Financial Position and Results of Operations (MD&A) is the responsibility

of management and has been reviewed and approved by the Board of Directors. This MD&A has been prepared in accordance

with the requirements of the Canadian Securities Administrators. The Board of Directors is ultimately responsible for reviewing

and approving the MD&A. The Board of Directors carries out this responsibility mainly through its Audit and Risk Management

Committee, which is appointed by the Board of Directors and is comprised entirely of independent and financially literate

directors.

Throughout  this  document,  CGI  Inc.  is  referred  to  as  “CGI”,  “we”,  “our”  or  “Company”.  This  MD&A  provides  information

management believes is relevant to an assessment and understanding of the consolidated results of operations and financial

condition of the Company. This document should be read in conjunction with the audited consolidated financial statements

and the notes thereto for the years ended September 30, 2020 and 2019. CGI’s accounting policies are in accordance with

International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).  All

dollar amounts are in Canadian dollars unless otherwise noted. 

Materiality of Disclosures

This MD&A includes information we believe is material to investors. We consider something to be material if it results in, or

would reasonably be expected to result in, a significant change in the market price or value of our shares, or if it is likely that

a reasonable investor would consider the information to be important in making an investment decision.

Forward-Looking Statements

This  MD&A  contains  “forward-looking  information”  within  the  meaning  of  Canadian  securities  laws  and  “forward-looking

statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995 and other applicable

United States safe harbours. All such forward-looking information and statements are made and disclosed in reliance upon

the  safe  harbour  provisions  of  applicable  Canadian  and  United  States  securities  laws.  Forward-looking  information  and

statements include all information and statements regarding CGI’s intentions, plans, expectations, beliefs, objectives, future

performance, and strategy, as well as any other information or statements that relate to future events or circumstances and

which do not directly and exclusively relate to historical facts. Forward-looking information and statements often but not always

use words such as “believe”, “estimate”, “expect”, “intend”, “anticipate”, “foresee”, “plan”, “predict”, “project”, “aim”, “seek”,

“strive”, “potential”, “continue”, “target”, “may”, “might”, “could”, “should”, and similar expressions and variations thereof. These

information  and  statements  are  based  on  our  perception  of  historic  trends,  current  conditions  and  expected  future

developments, as well as other assumptions, both general and specific, that we believe are appropriate in the circumstances.

Such information and statements are, however, by their very nature, subject to inherent risks and uncertainties, of which many

are beyond the control of the Company, and which give rise to the possibility that actual results could differ materially from

our expectations expressed in, or implied by, such forward-looking information or forward-looking statements. These risks and

uncertainties include but are not restricted to: risks related to the market such as the level of business activity of our clients,

which is affected by economic and political conditions, external risks (such as pandemics) and our ability to negotiate new

contracts; risks related to our industry such as competition and our ability to attract and retain qualified employees, to develop

and expand our services, to penetrate new markets, and to protect our intellectual property rights; risks related to our business

such as risks associated with our growth strategy, including the integration of new operations, financial and operational risks

inherent in worldwide operations, foreign exchange risks, income tax laws, our ability to negotiate favourable contractual terms,

to deliver our services and to collect receivables, and the reputational and financial risks attendant to cybersecurity breaches

and other incidents; as well as other risks identified or incorporated by reference in this MD&A and in other documents that
we make public, including our filings with the Canadian Securities Administrators (on SEDAR at www.sedar.com) and the U.S.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 1ManageMent's Discussion anD analysis

Securities and Exchange Commission (on EDGAR at www.sec.gov). For a discussion of risks in response to the coronavirus

(COVID-19) pandemic, see Pandemic Risks in section 10.1.1. of the present document.  Unless otherwise stated, the forward-

looking information and statements contained in this MD&A are made as of the date hereof and CGI disclaims any intention

or obligation to publicly update or revise any forward-looking information or forward-looking statements, whether as a result

of new information, future events or otherwise, except as required by applicable law. While we believe that our assumptions

on which these forward-looking information and forward-looking statements are based were reasonable as at the date of this

MD&A, readers are cautioned not to place undue reliance on these forward-looking information or statements. Furthermore,

readers are reminded that forward-looking information and statements are presented for the sole purpose of assisting investors
and  others  in  understanding  our  objectives,  strategic  priorities  and  business  outlook  as  well  as  our  anticipated  operating
environment. Readers are cautioned that such information may not be appropriate for other purposes. Further information on

the risks that could cause our actual results to differ significantly from our current expectations may be found in section 10 -

Risk Environment, which is incorporated by reference in this cautionary statement. We also caution readers that the risks

described in the previously mentioned section and in other sections of this MD&A are not the only ones that could affect us.

Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial could also have a

material adverse effect on our financial position, financial performance, cash flows, business or reputation.

Non-GAAP and Key Performance Measures

The reader should note that the Company reports its financial results in accordance with IFRS. However, we use a combination

of financial measures, ratios, and non-GAAP measures to assess the Company’s performance. The non-GAAP measures

used in this MD&A do not have any standardized meaning prescribed by IFRS and are therefore unlikely to be comparable

to similar measures presented by other issuers. These measures should be considered as supplemental in nature and not as

a substitute for the related financial information prepared in accordance with IFRS.

The table below summarizes our non-GAAP measures and most relevant key performance measures:

Profitability

• Adjusted EBIT (non-GAAP) – is a measure of earnings excluding acquisition-related and integration

costs, restructuring costs, net finance costs and income tax expense. Management believes this measure

is useful to investors as it best reflects the performance of its activities and allows for better comparability

from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS

measure can be found in section 3.7. of the present document.

• Adjusted  EBIT  margin  (non-GAAP)  –  is  obtained  by  dividing  our  adjusted  EBIT  by  our  revenues.

Management believes this measure is useful to investors as it best reflects the performance of its activities

and allows for better comparability from period to period as well as to trend analysis. A reconciliation of

the adjusted EBIT to its closest IFRS measure can be found in section 3.7. of the present document.

• Net earnings – is a measure of earnings generated for shareholders.

• Net earnings margin (non-GAAP) – is obtained by dividing our net earnings by our revenues. Management

believes a percentage of revenue measure is meaningful for better comparability from period to period.

• Diluted earnings per share (diluted EPS) – is a measure of earnings generated for shareholders on a

per share basis, assuming all dilutive elements are exercised.

• Net earnings excluding specific items (non-GAAP) – is a measure of net earnings excluding acquisition-

related  and  integration  costs,  restructuring  costs  and  tax  adjustments.  Management  believes  this

measure  is  useful  to  investors  as  it  best  reflects  the  Company's  performance  and  allows  for  better

comparability from period to period. A reconciliation of the net earnings excluding specific items to its

closest IFRS measure can be found in section 3.8.3. of the present document.

• Net earnings margin excluding specific items (non-GAAP) – is obtained by dividing our net earnings

excluding specific items by our revenues. Management believes this measure is useful to investors as

it best reflects the Company's performance and allows for better comparability from period to period. A

reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in

section 3.8.3. of the present document.

• Diluted earnings per share excluding specific items (non-GAAP) – is defined as the net earnings excluding

specific items on a per share basis. Management believes that this measure is useful to investors as it

best reflects the Company's performance on a per share basis and allows for better comparability from

period to period. The diluted earnings per share reported in accordance with IFRS can be found in section

3.8. of the present document while the basic and diluted earnings per share excluding specific items can

be found in section 3.8.3. of the present document.

Liquidity

• Cash provided by operating activities – is a measure of cash generated from managing our day-to-day

business operations. Management believes strong operating cash flow is indicative of financial flexibility,

allowing us to execute the Company's strategy.

• Days sales outstanding (DSO) (non-GAAP) – is the average number of days needed to convert our trade

receivables and work in progress into cash. DSO is obtained by subtracting deferred revenue from trade

accounts receivable and work in progress; the result is divided by our most recent quarter’s revenue

over 90 days. Management tracks this metric closely to ensure timely collection and healthy liquidity.

Management believes this measure is useful to investors as it demonstrates the Company's ability to

timely convert its trade receivables and work in progress into cash.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page

3

2Non-GAAP and Key Performance Measures

The reader should note that the Company reports its financial results in accordance with IFRS. However, we use a combination

of financial measures, ratios, and non-GAAP measures to assess the Company’s performance. The non-GAAP measures

used in this MD&A do not have any standardized meaning prescribed by IFRS and are therefore unlikely to be comparable

to similar measures presented by other issuers. These measures should be considered as supplemental in nature and not as

a substitute for the related financial information prepared in accordance with IFRS.

The table below summarizes our non-GAAP measures and most relevant key performance measures:

Profitability

• Adjusted EBIT (non-GAAP) – is a measure of earnings excluding acquisition-related and integration
costs, restructuring costs, net finance costs and income tax expense. Management believes this measure

is useful to investors as it best reflects the performance of its activities and allows for better comparability

from period to period as well as to trend analysis. A reconciliation of the adjusted EBIT to its closest IFRS

measure can be found in section 3.7. of the present document.

• Adjusted  EBIT  margin  (non-GAAP)  –  is  obtained  by  dividing  our  adjusted  EBIT  by  our  revenues.
Management believes this measure is useful to investors as it best reflects the performance of its activities

and allows for better comparability from period to period as well as to trend analysis. A reconciliation of

the adjusted EBIT to its closest IFRS measure can be found in section 3.7. of the present document.

• Net earnings – is a measure of earnings generated for shareholders.
• Net earnings margin (non-GAAP) – is obtained by dividing our net earnings by our revenues. Management
believes a percentage of revenue measure is meaningful for better comparability from period to period.

• Diluted earnings per share (diluted EPS) – is a measure of earnings generated for shareholders on a

per share basis, assuming all dilutive elements are exercised.

• Net earnings excluding specific items (non-GAAP) – is a measure of net earnings excluding acquisition-
related  and  integration  costs,  restructuring  costs  and  tax  adjustments.  Management  believes  this

measure  is  useful  to  investors  as  it  best  reflects  the  Company's  performance  and  allows  for  better

comparability from period to period. A reconciliation of the net earnings excluding specific items to its

closest IFRS measure can be found in section 3.8.3. of the present document.

• Net earnings margin excluding specific items (non-GAAP) – is obtained by dividing our net earnings
excluding specific items by our revenues. Management believes this measure is useful to investors as

it best reflects the Company's performance and allows for better comparability from period to period. A

reconciliation of the net earnings excluding specific items to its closest IFRS measure can be found in

section 3.8.3. of the present document.

• Diluted earnings per share excluding specific items (non-GAAP) – is defined as the net earnings excluding
specific items on a per share basis. Management believes that this measure is useful to investors as it

best reflects the Company's performance on a per share basis and allows for better comparability from

period to period. The diluted earnings per share reported in accordance with IFRS can be found in section

3.8. of the present document while the basic and diluted earnings per share excluding specific items can

be found in section 3.8.3. of the present document.

Liquidity

• Cash provided by operating activities – is a measure of cash generated from managing our day-to-day
business operations. Management believes strong operating cash flow is indicative of financial flexibility,

allowing us to execute the Company's strategy.

• Days sales outstanding (DSO) (non-GAAP) – is the average number of days needed to convert our trade
receivables and work in progress into cash. DSO is obtained by subtracting deferred revenue from trade

accounts receivable and work in progress; the result is divided by our most recent quarter’s revenue

over 90 days. Management tracks this metric closely to ensure timely collection and healthy liquidity.

Management believes this measure is useful to investors as it demonstrates the Company's ability to

timely convert its trade receivables and work in progress into cash.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 3Change in Reporting Segments

Effective October 1, 2019, the Company realigned its management structure, resulting primarily in the creation of two new

operating segments, namely Scandinavia (Sweden, Denmark and Norway) and Finland, Poland and Baltics, collectively known

as Northern Europe in the prior fiscal year. As a result, the Company is now managed through nine operating segments,

namely: Western and Southern Europe (primarily France, Portugal and Belgium); United States (U.S.) Commercial and State

Government; Canada; U.S. Federal; United Kingdom (U.K.) and Australia; Central and Eastern Europe (primarily Germany

and the Netherlands); Scandinavia; Finland, Poland and Baltics; and Asia Pacific Global Delivery Centers of Excellence (mainly

India and Philippines) (Asia Pacific). This realignment of management structure also included, to a lesser extent, transfers of

some lines of business between our operating segments. The Company has retrospectively revised the segmented information

for the comparative period to conform to the new segmented information structure. Please refer to sections 3.4, 3.6, 5.4 and

5.5 of the present document and to note 29 of our audited consolidated financial statements for additional information on our

segments.

ManageMent's Discussion anD analysis

Growth

• Constant  currency  growth  (non-GAAP)  –  is  a  measure  of  revenue  growth  before  foreign  currency
translation impacts. This growth is calculated by translating current period results in local currency using

the conversion rates in the equivalent period from the prior year. Management believes that it is helpful

to adjust revenue to exclude the impact of currency fluctuations to facilitate period-to-period comparisons

of business performance and that this measure is useful to investors for the same reason.

• Backlog (non-GAAP) – includes new contract wins, extensions and renewals (bookings (non-GAAP)),
adjusted for the backlog consumed during the period as a result of client work performed and adjustments

related to the volume, cancellation and the impact of foreign currencies to our existing contracts. Backlog

incorporates estimates from management that are subject to change. Management tracks this measure

as it is a key indicator of our best estimate of contracted revenue to be realized in the future and believes

that this measure is useful to investors for the same reason.

• Book-to-bill ratio (non-GAAP) – is a measure of the proportion of the value of our bookings to our revenue
in the period. This metric allows management to monitor the Company’s business development efforts

to ensure we grow our backlog and our business over time and management believes that this measure

is useful to investors for the same reason. Management's objective is to maintain a target ratio greater

than 100% over a trailing twelve-month period. Management believes that monitoring the Company's

bookings over a longer period is a more representative measure as the services and contract type, size
and timing of bookings could cause this measurement to fluctuate significantly if taken for only a three-

month period.

Capital

Structure

• Net debt (non-GAAP) – is obtained by subtracting from our debt and lease liabilities, our cash and cash
equivalents, short-term investments, long-term investments and adjusting for fair value of foreign currency

derivative financial instruments related to debt. Management uses the net debt metric to monitor the

Company's financial leverage and believes that this metric is useful to investors as it provides insight

into its financial strength. A reconciliation of net debt to its closest IFRS measure can be found in section

4.5. of the present document.

• Net debt to capitalization ratio (non-GAAP) – is a measure of our level of financial leverage and is obtained
by dividing the net debt by the sum of shareholder's equity and debt. Management uses the net debt to

capitalization  ratio  to  monitor  the  proportion  of  debt  versus  capital  used  to  finance  the  Company's

operations and to assess its financial strength. Management believes that this metric is useful to investors

for the same reasons.

• Return on equity (ROE) (non-GAAP) – is a measure of the rate of return on the ownership interest of
our shareholders and is calculated as the proportion of net earnings for the last 12 months over the last

four  quarters'  average  shareholder's  equity.  Management  looks  at  ROE  to  measure  its  efficiency  at

generating net earnings for the Company’s shareholders and how well the Company uses the invested

funds to generate net earnings growth and believes that this measure is useful to investors for the same

reasons.

• Return on invested capital (ROIC) (non-GAAP) – is a measure of the Company’s efficiency at allocating
the capital under its control to profitable investments and is calculated as the proportion of the net earnings

excluding net finance costs after-tax for the last 12 months, over the last four quarters' average invested

capital, which is defined as the sum of shareholder's' equity and net debt. Management examines this

ratio to assess how well it is using its funds to generate returns and believes that this measure is useful

to investors for the same reason.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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4Change in Reporting Segments

Effective October 1, 2019, the Company realigned its management structure, resulting primarily in the creation of two new

operating segments, namely Scandinavia (Sweden, Denmark and Norway) and Finland, Poland and Baltics, collectively known

as Northern Europe in the prior fiscal year. As a result, the Company is now managed through nine operating segments,

namely: Western and Southern Europe (primarily France, Portugal and Belgium); United States (U.S.) Commercial and State

Government; Canada; U.S. Federal; United Kingdom (U.K.) and Australia; Central and Eastern Europe (primarily Germany

and the Netherlands); Scandinavia; Finland, Poland and Baltics; and Asia Pacific Global Delivery Centers of Excellence (mainly

India and Philippines) (Asia Pacific). This realignment of management structure also included, to a lesser extent, transfers of

some lines of business between our operating segments. The Company has retrospectively revised the segmented information

for the comparative period to conform to the new segmented information structure. Please refer to sections 3.4, 3.6, 5.4 and

5.5 of the present document and to note 29 of our audited consolidated financial statements for additional information on our

segments.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 56.

Eight Quarter

A summary of the past eight quarters’ key performance measures and a discussion of the

Summary

factors that could impact our quarterly results.

Estimates

consolidated financial statements.

9.

Integrity of

Disclosure

A discussion of the existence of appropriate information systems, procedures and controls

to ensure that information used internally and disclosed externally is complete and reliable.

10. Risk Environment

10.1.    Risks and Uncertainties

10.2.    Legal Proceedings

48

50

52

55

57

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ManageMent's Discussion anD analysis

MD&A Objectives and Contents

In this document, we:

•

•

•

Provide a narrative explanation of the audited consolidated financial statements through the eyes of management;

Provide  the  context  within  which  the  audited  consolidated  financial  statements  should  be  analyzed,  by  giving  enhanced

disclosure about the dynamics and trends of the Company’s business; and

7.

Changes in

Accounting Policies

A summary of the accounting standard changes.

Provide  information  to  assist  the  reader  in  ascertaining  the  likelihood  that  past  performance  may  be  indicative  of  future

8.

Critical Accounting

A discussion of the critical accounting estimates made in the preparation of the audited

performance.

In order to achieve these objectives, this MD&A is presented in the following main sections:

Section

Contents

Pages

1.

Corporate
Overview

1.1.     About CGI
1.2.     Vision and Strategy
1.3.     Competitive Environment

2.

Highlights and Key

Performance

Measures

2.1.     Fiscal 2020 Year-Over-Year Highlights
2.2.     Selected Yearly Information & Key Performance Measures
2.3.     Stock Performance
2.4.     Investments in Subsidiaries
2.5.     Impact of the adoption of IFRS 16
2.6.     COVID-19

3.

Financial Review

4.

Liquidity

5.

Fourth Quarter
Results

3.1.     Bookings and Book-to-Bill Ratio
3.2.     Foreign Exchange
3.3.     Revenue Distribution
3.4.     Revenue by Segment
3.5.     Operating Expenses
3.6.     Adjusted EBIT by Segment
3.7.     Earnings Before Income Taxes
3.8.     Net Earnings and Earnings Per Share

4.1.     Consolidated Statements of Cash Flows
4.2.     Capital Resources
4.3.     Contractual Obligations
4.4.     Financial Instruments and Hedging Transactions
4.5.     Selected Measures of Capital Resources and Liquidity
4.6.     Guarantees
4.7.     Capability to Deliver Results

5.1.     Bookings and Book-to-Bill Ratio
5.2.     Foreign Exchange
5.3.     Revenue Distribution
5.4.     Revenue by Segment
5.5.     Adjusted EBIT by Segment
5.6.     Net Earnings and Earnings Per Share
5.7.     Consolidated Statements of Cash Flows

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9
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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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6MD&A Objectives and Contents

In this document, we:

•

•

•

performance.

Provide a narrative explanation of the audited consolidated financial statements through the eyes of management;

Provide  the  context  within  which  the  audited  consolidated  financial  statements  should  be  analyzed,  by  giving  enhanced

disclosure about the dynamics and trends of the Company’s business; and

7.

Changes in

Accounting Policies

A summary of the accounting standard changes.

Provide  information  to  assist  the  reader  in  ascertaining  the  likelihood  that  past  performance  may  be  indicative  of  future

8.

Critical Accounting

A discussion of the critical accounting estimates made in the preparation of the audited

6.

Eight Quarter

A summary of the past eight quarters’ key performance measures and a discussion of the

Summary

factors that could impact our quarterly results.

In order to achieve these objectives, this MD&A is presented in the following main sections:

Section

Contents

Pages

Estimates

consolidated financial statements.

9.

Integrity of

Disclosure

A discussion of the existence of appropriate information systems, procedures and controls

to ensure that information used internally and disclosed externally is complete and reliable.

10. Risk Environment

10.1.    Risks and Uncertainties
10.2.    Legal Proceedings

48

50

52

55

57
66

1.

Corporate

1.1.     About CGI

Overview

1.2.     Vision and Strategy

1.3.     Competitive Environment

2.

Highlights and Key

2.1.     Fiscal 2020 Year-Over-Year Highlights

2.2.     Selected Yearly Information & Key Performance Measures

Performance

Measures

3.

Financial Review

3.1.     Bookings and Book-to-Bill Ratio

2.3.     Stock Performance

2.4.     Investments in Subsidiaries

2.5.     Impact of the adoption of IFRS 16

2.6.     COVID-19

3.2.     Foreign Exchange

3.3.     Revenue Distribution

3.4.     Revenue by Segment

3.5.     Operating Expenses

3.6.     Adjusted EBIT by Segment

3.7.     Earnings Before Income Taxes

3.8.     Net Earnings and Earnings Per Share

4.

Liquidity

4.1.     Consolidated Statements of Cash Flows

4.2.     Capital Resources

4.3.     Contractual Obligations

4.4.     Financial Instruments and Hedging Transactions

4.5.     Selected Measures of Capital Resources and Liquidity

4.6.     Guarantees

4.7.     Capability to Deliver Results

5.

Fourth Quarter

5.1.     Bookings and Book-to-Bill Ratio

Results

5.2.     Foreign Exchange

5.3.     Revenue Distribution

5.4.     Revenue by Segment

5.5.     Adjusted EBIT by Segment

5.6.     Net Earnings and Earnings Per Share

5.7.     Consolidated Statements of Cash Flows

8

9

10

12

13

14

15

16

16

17

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19

20

23

24

26

27

29

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36

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 7ManageMent's Discussion anD analysis

1.  Corporate Overview

1. Corporate Overview

1.1. ABOUT CGI

Founded in 1976 and headquartered in Montréal, Canada, CGI is among the largest information technology (IT) and business

consulting services firms in the world. The Company delivers a full range of services, including strategic IT and business

and enduring results. 

consulting, systems integration, intellectual property and managed IT and business process services to help clients accelerate

We partner with clients to enable their business agility through a range of business and digital initiatives focused on human 

digitization, achieve immediate cost savings, and drive revenue growth. CGI employs approximately 76,000 consultants and

capital and culture practices, process automation, and data analytics. Technology is a key element of the value chains of 

professionals worldwide, whom are called members as they are also owners.

End-to-end services and solutions

CGI delivers end-to-end services that cover the full spectrum of technology delivery; from digital strategy and architecture to

solution design, development, integration, implementation, and operations. Our portfolio encompasses:

•

Strategic IT and business consulting and systems integration: CGI helps clients define their digital strategy
and roadmap, and advance their IT modernization initiatives through an agile, iterative approach that facilitates

innovation, connection and optimization of mission-critical systems to deliver enterprise-wide change.

• Managed IT and business process services: Our clients entrust us with full or partial responsibility for their IT
and business functions  to help them become more agile and to build resilience into their technology supply chains.

In return, we deliver innovation, significant efficiency gains, and cost savings. Typical services in an end-to-end
infrastructure
engagement 

include:  application  development, 

integration  and  maintenance; 

technology 

management; and business process services, such as in collections and payroll management. Managed IT and

business process services contracts are long-term in nature, with a typical duration greater than five years, allowing

our clients to reinvest savings, alongside CGI, in their digital transformation.

•

Intellectual property (IP): Our IP portfolio includes approximately 175 business solutions, some of which are cross-
industry  solutions.  Designed  in  collaboration  with  clients,  our  IP  solutions  act  as  business  accelerators  for  the

industries we serve. These include business solutions encompassing commercial software embedded within our

end-to-end-services, and digital enablers such as methodologies and frameworks to drive change across business

and IT processes.

Deep industry expertise

CGI has long standing and focused practices in all of its core industries, providing clients with a partner that is not only an

expert in IT, but also expert in their industries. This combination of business knowledge and digital technology expertise allows

us to help our clients navigate complex challenges and focus on how to create value. In the process, we evolve the services

and solutions we deliver within our targeted industries.

Our  targeted  industries  include  communications  and  media,  banking,  insurance,  government,  health  &  life  sciences,

These first two pillars relate to driving profitable organic growth through the pursuit of contracts with new and existing clients

manufacturing, retail & consumer, transportation and logistics, energy and utilities and space. While these represent our go-

in our targeted industries. Successes in these pillars reflect the strength of our end-to-end portfolio of capabilities, the depth

to-market industry targets, we group these industries into the following for reporting purposes: government; manufacturing,

of expertise of our consultants in business and IT, and the appreciation of the proximity model by our clients, both existing

retail & distribution (MRD); financial services; communications & utilities; and health.

As the move toward digitization continues across industries, CGI partners with clients to help guide them in becoming customer

and potential.

Pillar 3: Metro market acquisitions

and citizen-centric digital organizations.

Applied innovation

At  CGI,  innovation  happens  across  many  interconnected  fronts.  It  starts  in  our  everyday  work  on  client  projects,  where

thousands of innovations are applied daily. Through benchmark in-person interviews we conduct each year, business and

technology executives share their priorities with us, informing our own innovation investments and driving our client proximity

teams' focus on local client priorities. 

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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8

The third pillar focuses on growth through metro market acquisitions, complementing the proximity model, helping provide a

fuller  range  of  end-to-end  services.  We  identify  metro  market  acquisitions  through  a  strategic  qualification  process  that

systematically searches for targets to strengthen our proximity model, leveraging strong local relationships with customers,

and enhancing our industry expertise, services and solutions.

Pillar 4: Large, transformational acquisitions

We also pursue large acquisitions to further expand our geographic presence and critical mass, which enables us to compete

for large managed IT and business process services contracts and broaden our client relationships. CGI will continue to be

a consolidator in the IT services industry by being active on both of these last pillars.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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9

Since 1976, CGI is a trusted partner in delivering innovative, client-inspired business services and solutions. We help develop, 

innovate and protect the technology that enables clients to achieve their digital transformation goals faster, with reduced risk 

organizations today. We help clients adopt and harmonize a number of technologies and services, such as cloud, automation, 

and managed services, to build agility, elasticity, security and resiliency into their technology supply chains. 

Digital engagement with customers and citizens has taken on new importance. We help clients evaluate their work culture, 

organizational  models,  and  performance  management,  as  well  as  adopt  modern  collaboration  and  resilient  business 

Technology will continue to be at the heart of the future value chains that serve our clients’ consumers and citizens. 

continuity plans.

Quality processes

CGI's clients expect consistency of service wherever and whenever they engage us. We have an outstanding track record of 

on-time,  within-budget  delivery  as  a  result  of  our  commitment  to  excellence  and  our  robust  governance  model  -  CGI's 

Management Foundation. CGI's Management Foundation provides a common business language, frameworks and practices 

for  managing  all  operations  consistently  across  the  globe,  driving  a  focus  on  continuous  improvement.  We  also  invest  in 

rigorous quality and service delivery standards (including ISO and Capability Maturity Model Integration (CMMI) certification 

programs), as well as a comprehensive Client Satisfaction Assessment Program, with signed client assessments, to ensure 

high satisfaction on an ongoing basis.

1.2. VISION AND STRATEGY

CGI is unique compared to most companies, as our vision is based on a dream: “To create an environment in which we enjoy 

working together and, as owners, contribute to building a company we can be proud of.” This dream has motivated us since 

our founding in 1976 and drives our vision: “To be a global, world-class end-to-end IT and business consulting services leader 

helping our clients succeed.”

In pursuing our dream and vision, CGI has been highly disciplined throughout its history in executing a Build and Buy profitable 

growth strategy comprised of four pillars that combine profitable organic growth (Build) and accretive acquisitions (Buy):

Pillar 1: Win, renew and extend contracts

Pillar 2: New large managed IT and business process services contracts 

8Since 1976, CGI is a trusted partner in delivering innovative, client-inspired business services and solutions. We help develop, 

innovate and protect the technology that enables clients to achieve their digital transformation goals faster, with reduced risk 

and enduring results. 

We partner with clients to enable their business agility through a range of business and digital initiatives focused on human 

capital and culture practices, process automation, and data analytics. Technology is a key element of the value chains of 

organizations today. We help clients adopt and harmonize a number of technologies and services, such as cloud, automation, 

and managed services, to build agility, elasticity, security and resiliency into their technology supply chains. 

Digital engagement with customers and citizens has taken on new importance. We help clients evaluate their work culture, 

organizational  models,  and  performance  management,  as  well  as  adopt  modern  collaboration  and  resilient  business 

continuity plans.

Technology will continue to be at the heart of the future value chains that serve our clients’ consumers and citizens. 

Quality processes

CGI's clients expect consistency of service wherever and whenever they engage us. We have an outstanding track record of 

on-time,  within-budget  delivery  as  a  result  of  our  commitment  to  excellence  and  our  robust  governance  model  -  CGI's 

Management Foundation. CGI's Management Foundation provides a common business language, frameworks and practices 

for  managing  all  operations  consistently  across  the  globe,  driving  a  focus  on  continuous  improvement.  We  also  invest  in 

rigorous quality and service delivery standards (including ISO and Capability Maturity Model Integration (CMMI) certification 

programs), as well as a comprehensive Client Satisfaction Assessment Program, with signed client assessments, to ensure 

high satisfaction on an ongoing basis.

1.2. VISION AND STRATEGY

CGI is unique compared to most companies, as our vision is based on a dream: “To create an environment in which we enjoy 

working together and, as owners, contribute to building a company we can be proud of.” This dream has motivated us since 

our founding in 1976 and drives our vision: “To be a global, world-class end-to-end IT and business consulting services leader 

helping our clients succeed.”

In pursuing our dream and vision, CGI has been highly disciplined throughout its history in executing a Build and Buy profitable 

growth strategy comprised of four pillars that combine profitable organic growth (Build) and accretive acquisitions (Buy):

Pillar 1: Win, renew and extend contracts

Pillar 2: New large managed IT and business process services contracts 

These first two pillars relate to driving profitable organic growth through the pursuit of contracts with new and existing clients

in our targeted industries. Successes in these pillars reflect the strength of our end-to-end portfolio of capabilities, the depth

of expertise of our consultants in business and IT, and the appreciation of the proximity model by our clients, both existing

and potential.

Pillar 3: Metro market acquisitions

The third pillar focuses on growth through metro market acquisitions, complementing the proximity model, helping provide a

fuller  range  of  end-to-end  services.  We  identify  metro  market  acquisitions  through  a  strategic  qualification  process  that

systematically searches for targets to strengthen our proximity model, leveraging strong local relationships with customers,

and enhancing our industry expertise, services and solutions.

Pillar 4: Large, transformational acquisitions

We also pursue large acquisitions to further expand our geographic presence and critical mass, which enables us to compete

for large managed IT and business process services contracts and broaden our client relationships. CGI will continue to be

a consolidator in the IT services industry by being active on both of these last pillars.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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9

FISCAL 2020 RESULTS — 9ManageMent's Discussion anD analysis

Executing our strategy
Executing our strategy
Executing our strategy
Executing our strategy
Executing our strategy
Executing our strategy
Executing our strategy
Executing our strategy
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
delivery network to deliver the following benefits:  
CGI’s strategy is executed through a unique business model that combines client proximity with an extensive global
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  
delivery network to deliver the following benefits:  

• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
• Local relationships and accountability: We live and work near our clients to provide a high level of responsiveness,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
partnership, and innovation. Our local CGI members speak our clients' language, understand their business environment,
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
and collaborate to meet their goals and advance their business.
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
• Global reach: Our local presence is complemented by an expansive global delivery network that ensures our clients
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
have 24/7 access to best-fit digital capabilities and resources to meet their end-to-end needs. In addition, clients benefit
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
from our unique combination of industry domain and technology expertise within our global delivery model.
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
• Committed experts: One of our key strategic goals is to be our clients’ partner and expert of choice. To achieve this,
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
we invest in developing and recruiting professionals with extensive industry, business and in-demand technology expertise.
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
In addition, a majority of CGI consultants and professionals are also owners through our Share Purchase Plan, which,
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
combined with the Profit Participation Plan, provide an added level of commitment to the success of our clients.
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
• Comprehensive quality processes: CGI’s investment in quality frameworks and rigorous client satisfaction assessments
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
has resulted in a consistent track record of on-time and within-budget project delivery. With regular reviews of engagements
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
and transparency at all levels, the company ensures that client objectives and its own targets are consistently followed at
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
all  times.  This  thorough  process  enables  CGI  to  generate  continuous  improvements  for  all  stakeholders  by  applying
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
corrective measures as soon as they are required.
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
• Corporate social responsibility: Corporate social responsibility is one of CGI’s core values. Our business model is
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
designed to ensure that we are close to our clients and communities. At CGI, our members embrace our responsibilities
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
to contribute to the continuous improvement of the economic, social and environmental well-being of the communities in
which we live and work.
which we live and work.
which we live and work.
which we live and work.
which we live and work.
which we live and work.
which we live and work.
which we live and work.

1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
1.3. COMPETITIVE ENVIRONMENT
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
In today’s digital era, there is a competitive urgency for organizations across industries to become digital in a sustainable way.
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
The pressure is on to modernize legacy assets and connect them to digital business and operating models. Central to this
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
massive transformation is the evolving role of technology. Traditionally viewed as an enabler, technology is now recognized
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
also as a driver of business transformation. The promise of digital creates an enormous opportunity to transform organizations
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
end-to-end, and CGI is well-positioned to serve as a digital partner and expert of choice. We are working with clients across
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the launch of new products and services, and deliver efficiencies and cost savings. 
the globe to implement digital strategies, roadmaps and solutions that revolutionize the customer/citizen experience, drive
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
the launch of new products and services, and deliver efficiencies and cost savings. 
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
As the demand for digitalization increases, competition within the global IT industry is intensifying. CGI’s competition comprises
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
a variety of players, from metro market companies providing specialized services and software, to global, end-to-end IT service
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
the services we provide.
providers, to large consulting firms and government pure-plays. All of these players are competing to deliver some or all of
the services we provide.
the services we provide.
the services we provide.
the services we provide.
the services we provide.
the services we provide.
the services we provide.
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:
 Many factors distinguish the industry leaders, including the following:

• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Depth and breadth of industry and technology expertise;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Local presence and strength of client relationships;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Consistent, on-time, within-budget delivery everywhere the client operates;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Breadth of digital IP solutions;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Ability to deliver practical innovation for measurable results;
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Total cost of services and value delivered; and
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.
• Unique global delivery network, including onshore, nearshore and offshore options.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 10
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CGI is one of the leaders in the industry with respect to all of these factors. We are not only delivering all of the capabilities

clients need to compete in a digital world, but the immediate results and long-term value they expect. As the market dynamics

and industry trends continue to increase demand for enterprise solutions from global, end-to-end IT and business consulting

services firms, CGI is one of few firms with the scale, reach, and capabilities to meet clients’ enterprise needs.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 11

10CGI is one of the leaders in the industry with respect to all of these factors. We are not only delivering all of the capabilities

clients need to compete in a digital world, but the immediate results and long-term value they expect. As the market dynamics

and industry trends continue to increase demand for enterprise solutions from global, end-to-end IT and business consulting

services firms, CGI is one of few firms with the scale, reach, and capabilities to meet clients’ enterprise needs.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 11

FISCAL 2020 RESULTS — 11ManageMent's Discussion anD analysis

2.  Highights and Key Performance Measures

2. Highlights and Key Performance Measures

2. Highlights and Key Performance Measures

2.1.  FISCAL 2020 HIGHLIGHTS

2.1.  FISCAL 2020 HIGHLIGHTS

2.2. SELECTED YEARLY INFORMATION & KEY PERFORMANCE MEASURES1

•

•

•

•

•

•

•

•

•

•

•

•

1 

2 

•

Revenue of $12.16 billion, up 0.4% and essentially stable in constant currency;

Revenue of $12.16 billion, up 0.4% and essentially stable in constant currency;

•

Adjusted EBIT1 of $1,862.9 million, up 2.1%  ;

Adjusted EBIT1 of $1,862.9 million, up 2.1%  ;

•

Adjusted EBIT margin1 of 15.3%, up 20 basis points;

Adjusted EBIT margin1 of 15.3%, up 20 basis points;

•

Net earnings of $1,117.9 million, down 11.5%;

Net earnings of $1,117.9 million, down 11.5%;

Net earnings, excluding specific items2 of $1,300.1 million, down 0.4%;

Net earnings, excluding specific items2 of $1,300.1 million, down 0.4%;

•

•

Net earnings margin of 9.2%, down 120 basis points;

Net earnings margin of 9.2%, down 120 basis points;

Net earnings margin, excluding specific items2 of 10.7%, down 10 basis points;

Net earnings margin, excluding specific items2 of 10.7%, down 10 basis points;

•

•

Diluted EPS of $4.20, down 7.7%;

Diluted EPS of $4.20, down 7.7%;

Diluted EPS, excluding specific items2, of $4.89, up 4.0%;

Diluted EPS, excluding specific items2, of $4.89, up 4.0%;

•

•

Cash provided by operating activities1 of $1,938.6 million, up 18.6%, representing 15.9% of revenue;

Cash provided by operating activities1 of $1,938.6 million, up 18.6%, representing 15.9% of revenue;

•

Bookings of $11.85 billion, or 97.4% of revenue; and,

Bookings of $11.85 billion, or 97.4% of revenue; and,

•

Backlog of $22.67 billion.

Backlog of $22.67 billion.

Includes the impact of the adoption of the IFRS 16 which is discussed in section 2.5. of the present document.

1 
Includes the impact of the adoption of the IFRS 16 which is discussed in section 2.5. of the present document.
2 
Specific items are comprised of acquisition-related, integration costs and restructuring costs net of tax, which are discussed in sections 3.7.1. and 3.7.2.

Specific items are comprised of acquisition-related, integration costs and restructuring costs net of tax, which are discussed in sections 3.7.1. and 3.7.2.

of the present document. Prior year also includes a tax adjustment, discussed in section 3.8.1.

of the present document. Prior year also includes a tax adjustment, discussed in section 3.8.1.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 12

Page 12

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 13

As at and for the years ended September 30,

2020

2019

2018

Change

2020 / 2019

Change

2019 / 2018

In millions of CAD unless otherwise noted

Growth

Revenue

Year-over-year revenue growth

Constant currency year-over-year revenue growth

12,164.1

12,111.2

11,506.8

0.4%

(0.1%)

22,673

11,848

97.4%

1,862.9

15.3%

1,117.9

9.2%

4.20

1,300.1

10.7%

4.89

1,938.6

15.9%

47

23.6%

16.0%

12.1%

1,709.5

15,550.4

4,030.6

Net earnings excluding specific items2

Net earnings margin excluding specific items

Diluted EPS excluding specific items (in dollars)2

Liquidity1

Cash provided by operating activities

Backlog

Bookings

Book-to-bill ratio

Profitability1

Adjusted EBIT2

Adjusted EBIT margin

Net earnings

Net earnings margin

Diluted EPS (in dollars)

As a % of revenue

Days sales outstanding

Capital structure1

Net debt

Net debt to capitalization ratio

Return on equity

Return on invested capital

Balance sheet1

Total assets

Long-term financial liabilities3

section 7. 

1

2

3

Cash and cash equivalents, and short-term investments

5.3%

5.9%

22,611

12,646

104.4%

1,825.0

15.1%

1,263.2

10.4%

4.55

1,305.9

10.8%

4.70

1,633.9

13.5%

50

6.1%

4.6%

22,577

13,493

117.3%

1,701.7

14.8%

1,141.4

9.9%

3.95

1,210.7

10.5%

4.19

1,493.4

13.0%

52

2,777.9

2,117.2

1,640.8

22.9%

18.5%

15.1%

19.2%

17.3%

14.5%

223.7

184.1

12,621.7

11,919.1

2,236.0

1,530.1

52.9

(4.9%)

(6.0%)

62

(798)

(7.0%)

37.9

0.2%

(145.3)

(1.2%)

(0.35)

(5.8)

(0.1%)

0.19

304.7

2.4%

(3)

660.7

0.7%

(2.5%)

(3.0%)

1,485.8

2,928.7

1,794.6

604.4

(0.8%)

1.3%

34

(847)

(12.9%)

123.3

0.3%

121.8

0.5%

0.60

95.2

0.3%

0.51

140.5

0.5%

(2)

476.4

3.7%

1.2%

0.6%

39.6

702.6

705.9

As of the periods ending December 31, 2019, figures include the impact of the adoption of IFRS 16, while previous years are not restated as indicated in

Please refer to sections 3.7. and 3.8.3. of each year's respective MD&A for the reconciliation of non-GAAP financial measures for fiscal 2018 and 2019.

Long-term financial liabilities include the long-term portion of the debt, long-term lease liabilities and the long-term derivative financial instruments.

122.2. SELECTED YEARLY INFORMATION & KEY PERFORMANCE MEASURES1

As at and for the years ended September 30,

2020

2019

2018

Change
2020 / 2019

Change
2019 / 2018

In millions of CAD unless otherwise noted
Growth

Revenue

Year-over-year revenue growth

Constant currency year-over-year revenue growth

Backlog

Bookings

Book-to-bill ratio
Profitability1

Adjusted EBIT2

Adjusted EBIT margin

Net earnings

Net earnings margin

Diluted EPS (in dollars)

Net earnings excluding specific items2

Net earnings margin excluding specific items

Diluted EPS excluding specific items (in dollars)2
Liquidity1

Cash provided by operating activities

As a % of revenue

Days sales outstanding
Capital structure1

Net debt

Net debt to capitalization ratio

Return on equity

Return on invested capital
Balance sheet1

Cash and cash equivalents, and short-term investments

Total assets

Long-term financial liabilities3

12,164.1

12,111.2

11,506.8

0.4%

(0.1%)

22,673

11,848

97.4%

1,862.9

15.3%

1,117.9

9.2%

4.20

1,300.1

10.7%

4.89

1,938.6

15.9%

47

5.3%

5.9%

22,611

12,646

104.4%

1,825.0

15.1%

1,263.2

10.4%

4.55

1,305.9

10.8%

4.70

1,633.9

13.5%

50

6.1%

4.6%

22,577

13,493

117.3%

1,701.7

14.8%

1,141.4

9.9%

3.95

1,210.7

10.5%

4.19

1,493.4

13.0%

52

2,777.9

2,117.2

1,640.8

23.6%

16.0%

12.1%

1,709.5

15,550.4

4,030.6

22.9%

18.5%

15.1%

19.2%

17.3%

14.5%

223.7

184.1

12,621.7

11,919.1

2,236.0

1,530.1

52.9

(4.9%)

(6.0%)

62

(798)

(7.0%)

37.9

0.2%

(145.3)

(1.2%)

(0.35)

(5.8)

(0.1%)

0.19

304.7

2.4%

(3)

660.7

0.7%

(2.5%)

(3.0%)

1,485.8

2,928.7

1,794.6

604.4

(0.8%)

1.3%

34

(847)

(12.9%)

123.3

0.3%

121.8

0.5%

0.60

95.2

0.3%

0.51

140.5

0.5%

(2)

476.4

3.7%

1.2%

0.6%

39.6

702.6

705.9

1

2

3

As of the periods ending December 31, 2019, figures include the impact of the adoption of IFRS 16, while previous years are not restated as indicated in
section 7. 

Please refer to sections 3.7. and 3.8.3. of each year's respective MD&A for the reconciliation of non-GAAP financial measures for fiscal 2018 and 2019.

Long-term financial liabilities include the long-term portion of the debt, long-term lease liabilities and the long-term derivative financial instruments.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 13

FISCAL 2020 RESULTS — 13)
s
n
o

i
l
l
i

m
n
i
(
e
m
u
o
V

l

ManageMent's Discussion anD analysis

2.3. STOCK PERFORMANCE

2.3.2. Normal Course Issuer Bid (NCIB)

CGI Stock Price (TSX) for the Last Twelve Months

9

8

7

6

5

4

3

2

1

0

)

D
A
C

(

e
c
i
r

P
k
c
o
t
S

110.00

100.00

90.00

80.00

70.00

60.00

50.00

Q1 2020

Q2 2020

Q3 2020

Q4 2020

  Daily Trade Volume 1
  Closing Price

2.3.1. Fiscal 2020 Trading Summary

CGI’s shares are listed on the Toronto Stock Exchange (TSX) (stock quote – GIB.A) and the New York Stock Exchange (NYSE)

(stock quote – GIB) and are included in key indices such as the S&P/TSX 60 Index.

TSX
Open:

High:

Low:

Close:
CDN average daily trading volumes1:

(CAD)

105.01

114.49

67.23

90.38

986,534

NYSE
Open:

High:

Low:

Close:

NYSE average daily trading volumes:

(USD)

79.00

87.13

46.32

67.77

240,724

1

Includes the average daily volumes of both the TSX and alternative trading systems.

On January 29, 2020, the Company’s Board of Directors authorized and subsequently received regulatory approval from the

TSX for the renewal of  CGI's NCIB which allows for the purchase for cancellation of up to 20,149,100 Class A subordinate

voting shares (Class A Shares) representing 10% of the Company’s public float as of the close of business on January 22,

2020. Class A Shares may be purchased for cancellation under the NCIB commencing on February 6, 2020 until no later than

February 5, 2021, or on such earlier date when the Company has either acquired the maximum number of Class A Shares

allowable under the NCIB or elects to terminate the bid.

During the year ended September 30, 2020, the Company purchased for cancellation 10,605,464 Class A Shares for $1,043.5

million at a weighted average price of $98.39 under the previous and current NCIB. The purchased shares included 6,008,905

Class A Shares purchased for cancellation from Caisse de dépôt et de placement du Québec for cash consideration of $600.0

million. The purchase was made pursuant to an exemption order issued by the Autorité des marchés financiers and is considered

within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

As at September 30, 2020, the Company can purchase up to 10,037,936 Class A Shares for cancellation under the current

The following table provides a summary of the Capital Stock and Options Outstanding as at November 6, 2020:

NCIB. 

2.3.3. Capital Stock and Options Outstanding

Capital Stock and Options Outstanding

Class A subordinate voting shares

Class B multiple voting shares

Options to purchase Class A subordinate voting shares

 2.4. INVESTMENTS IN SUBSIDIARIES

As at November 6, 2020

229,981,039

28,945,706

8,849,802

On December 18, 2019, the Company acquired all of the outstanding shares of SCISYS Group Plc (SCISYS). SCISYS operates

in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media

and broadcast news industries and is headquartered in Dublin, Ireland. This acquisition added approximately 670 professionals

to the Company, predominantly based in the U.K. and Germany.

On January 20, 2020, the Company acquired all of the outstanding shares of Meti Logiciels et Services SAS (Meti). Based in

France, Meti is specialized in the development of software solutions for the retail sector across Europe and works with some

of Europe's largest retailers. This acquisition added approximately 300 professionals to the Company.

On March 31, 2020, the Company acquired all of the outstanding shares of TeraThink Corporation (TeraThink). Headquartered

in Reston, Virginia, TeraThink is an information technology and management consulting firm providing digitization, enterprise

finance, risk management, and data analytics services to the U.S. federal government. The acquisition added approximately

250 professionals to the Company.

The Company completed these acquisitions for a total purchase price of approximately $273 million. 

With significant strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions

were made to complement CGI's proximity model and expertise across key sectors, including communications, retail, space

and defense and government. 

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 14

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 15

14 
 
 
 
2.3.2. Normal Course Issuer Bid (NCIB)

On January 29, 2020, the Company’s Board of Directors authorized and subsequently received regulatory approval from the

TSX for the renewal of  CGI's NCIB which allows for the purchase for cancellation of up to 20,149,100 Class A subordinate

voting shares (Class A Shares) representing 10% of the Company’s public float as of the close of business on January 22,

2020. Class A Shares may be purchased for cancellation under the NCIB commencing on February 6, 2020 until no later than

February 5, 2021, or on such earlier date when the Company has either acquired the maximum number of Class A Shares

allowable under the NCIB or elects to terminate the bid.

During the year ended September 30, 2020, the Company purchased for cancellation 10,605,464 Class A Shares for $1,043.5

million at a weighted average price of $98.39 under the previous and current NCIB. The purchased shares included 6,008,905

Class A Shares purchased for cancellation from Caisse de dépôt et de placement du Québec for cash consideration of $600.0

million. The purchase was made pursuant to an exemption order issued by the Autorité des marchés financiers and is considered

within the annual aggregate limit that the Company is entitled to purchase under its current NCIB.

As at September 30, 2020, the Company can purchase up to 10,037,936 Class A Shares for cancellation under the current

NCIB. 

2.3.3. Capital Stock and Options Outstanding

The following table provides a summary of the Capital Stock and Options Outstanding as at November 6, 2020:

Capital Stock and Options Outstanding

Class A subordinate voting shares

Class B multiple voting shares

Options to purchase Class A subordinate voting shares

 2.4. INVESTMENTS IN SUBSIDIARIES

As at November 6, 2020

229,981,039

28,945,706

8,849,802

On December 18, 2019, the Company acquired all of the outstanding shares of SCISYS Group Plc (SCISYS). SCISYS operates

in several sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media

and broadcast news industries and is headquartered in Dublin, Ireland. This acquisition added approximately 670 professionals

to the Company, predominantly based in the U.K. and Germany.

On January 20, 2020, the Company acquired all of the outstanding shares of Meti Logiciels et Services SAS (Meti). Based in

France, Meti is specialized in the development of software solutions for the retail sector across Europe and works with some

of Europe's largest retailers. This acquisition added approximately 300 professionals to the Company.

On March 31, 2020, the Company acquired all of the outstanding shares of TeraThink Corporation (TeraThink). Headquartered

in Reston, Virginia, TeraThink is an information technology and management consulting firm providing digitization, enterprise

finance, risk management, and data analytics services to the U.S. federal government. The acquisition added approximately

250 professionals to the Company.

The Company completed these acquisitions for a total purchase price of approximately $273 million. 

With significant strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions

were made to complement CGI's proximity model and expertise across key sectors, including communications, retail, space

and defense and government. 

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 15

FISCAL 2020 RESULTS — 15ManageMent's Discussion anD analysis

2.5. IMPACT OF THE ADOPTION OF IFRS 16

On October 1st, 2019, the Company adopted IFRS 16, Leases, which sets out the principles for the recognition, measurement,

presentation and disclosure of leases for both parties in a lease agreement in replacement of International Accounting Standard

(IAS) 17, Leases (please refer to section 7 of the present document).

The impacts on the adoption date on the consolidated balance sheet are presented in note 3 of our audited consolidated

financial statements and consists primarily in the on-balance sheet recognition of our lease agreements of Right-of-use assets

and Lease liabilities.

For the year ended September 30, 2020, IFRS 16 adoption had an impact on our audited consolidated statements of earnings,

presenting a decrease in cost of services, selling and administrative of $195.8 million, an increase in depreciation of $158.0

million for a net impact on adjusted EBIT of $37.9 million (discussed in section 3.6.) which is partially offset by an increase in

finance costs of $32.0 million (discussed in section 3.7.3. of the present document).

In addition, section 4.1. of the present document presents the impact on the consolidated statement of cash flows which

increased our cash provided by operating activities by $165.3 million for the year ended September 30, 2020, with the offset

presented in cash used in financing activities. Section 4.5. of the present document presents the impacts to some of our

capital structure ratios.

Finally, the adoption of IFRS 16 doesn’t have an impact on the Company’s external covenants and conditions related to its

debts. 

2.6. COVID-19

While we are unable to predict the extent to which the COVID-19 pandemic may adversely impact our operations and financial

performance in future quarters, our executive crisis management team and our network of local crisis management teams

continue  to  closely  monitor  the  evolving  COVID-19  pandemic,  executing  on  our  business  continuity  plan  and  working

collaboratively with our clients. We have established key guidelines and procedures related to security and access controls,

member health screening, member isolation and quarantine, and facility infrastructure, maintenance and cleaning, to ensure

that our workplace practices are in line with local government recommendations and requirements, as well as compliant with

the appropriate standards of safety, health, wellness and required workplace readiness certifications. As of today, most of our

members continue working remotely.

During the last two quarters of fiscal 2020, our revenues generally declined across our segments when compared to the same

period last year. We experienced reduced demand for our services during the COVID-19 pandemic due to the slowdown of

activities in some of our markets, particularly in the manufacturing, retail & distribution vertical market. 

To mitigate the impacts of COVID-19 on our business, we have proactively implemented various cost reduction efforts to

adjust our costs based on our revenue level, such as implementing our restructuring plan and reducing travel related expenses

following government restrictions. Please refer to sections 3.4., 3.5.1., 3.6. and 3.7.2. for additional information. 

The Company maintains a strong balance sheet and liquidity position. On April 2, 2020 the Company amended and restated

its two-year unsecured committed term loan credit facility (the 2020 Term Loan) for a total principal amount of US$1,250.0

million.

Our highest priority remains the health and safety of our members and providing service continuity for our clients. CGI’s

proximity-based business model and robust internal infrastructure limited the impact of confinement measures imposed in

several countries and allowed the majority of our members to work remotely, ensuring service continuity to our clients.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 16

3. Financial Review

3. Financial Review

3.1. BOOKINGS AND BOOK-TO-BILL RATIO

3.1. BOOKINGS AND BOOK-TO-BILL RATIO

during the year is as follows:

during the year is as follows:

Bookings for the year were $11.8 billion representing a book-to-bill ratio of 97.4%. The breakdown of the new bookings signed

Bookings for the year were $11.8 billion representing a book-to-bill ratio of 97.4%. The breakdown of the new bookings signed

Contract Type

Contract Type

A. Extensions, renewals

A. Extensions, renewals

and add-ons

and add-ons

B. New business

B. New business

Service Type

Service Type

75% A.

75% A.

System integration and

System integration and

consulting

51 % A.

51 % A.

Segment

Segment

U.S. Commercial and

State Government

U.S. Commercial and

State Government

Vertical Market

Vertical Market

17% A. Government

17% A. Government

49 % B. Western and Southern

49 % B. Western and Southern

16% B. MRD

16% B. MRD

25% B. Managed IT and

consulting

25% B. Managed IT and

Business Process

Services

Business Process

Services

Europe

Europe

U.S. Federal

U.S. Federal

Canada

Canada

Central and Eastern

Europe

Central and Eastern

Europe

U.K. and Australia

U.K. and Australia

Scandinavia

Scandinavia

Finland, Poland and

Baltics

Finland, Poland and

Baltics

C.

C.

D.

D.

E.

E.

F.

F.

G

G

H.

H.

11%

11%

11%

11%

7%

7%

15% C.

15% C.

Financial services

Financial services

12% D. Communications &

12% D. Communications &

utilities

utilities

11% E. Health

11% E. Health

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and

transition period associated with managed IT and business process services contracts, the realization of revenue related to

transition period associated with managed IT and business process services contracts, the realization of revenue related to

these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable

these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable

attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client

attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client

requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not

requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not

comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key

comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key

indicator of potential future revenue.

indicator of potential future revenue.

The following table provides a summary of the bookings and book-to-bill ratio by segment:

The following table provides a summary of the bookings and book-to-bill ratio by segment:

Bookings for the year ended

Bookings for the year ended

September 30, 2020

Book-to-bill ratio for the year ended

Book-to-bill ratio for the year ended

September 30, 2020

September 30, 2020

September 30, 2020

In thousands of CAD except for percentages

In thousands of CAD except for percentages

Total CGI

Total CGI

Western and Southern Europe

Western and Southern Europe

U.S. Commercial and State Government

U.S. Commercial and State Government

Canada

Canada

U.S. Federal

U.S. Federal

U.K. and Australia

U.K. and Australia

Central and Eastern Europe

Central and Eastern Europe

Scandinavia

Scandinavia

Finland, Poland and Baltics

Finland, Poland and Baltics

11,847,704

11,847,704

1,860,234

1,860,234

2,027,383

2,027,383

1,443,508

1,443,508

1,747,090

1,747,090

1,308,393

1,308,393

1,341,408

1,341,408

1,290,579

1,290,579

829,109

829,109

36 %

36 %

23 %

23 %

21 %

21 %

13 %

13 %

7 %

7 %

97.4%

97.4%

97.2%

97.2%

106.3%

106.3%

78.9%

78.9%

100.7%

100.7%

83.4%

83.4%

107.5%

107.5%

111.5 %

111.5 %

103.1%

103.1%

Page 17

Page 17

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

163.  Financial Review

3. Financial Review
3. Financial Review

3.1. BOOKINGS AND BOOK-TO-BILL RATIO
3.1. BOOKINGS AND BOOK-TO-BILL RATIO
Bookings for the year were $11.8 billion representing a book-to-bill ratio of 97.4%. The breakdown of the new bookings signed
Bookings for the year were $11.8 billion representing a book-to-bill ratio of 97.4%. The breakdown of the new bookings signed
during the year is as follows:
during the year is as follows:

B

A

Contract Type
Contract Type
A. Extensions, renewals
A. Extensions, renewals

and add-ons
and add-ons

B. New business
B. New business

B

A

Service Type
Service Type

H

A

B

G

F

E

C

D

Segment
Segment

E

D

C

A

B

Vertical Market
Vertical Market

75% A.
75% A.

25% B. Managed IT and
25% B. Managed IT and

System integration and
System integration and
consulting
consulting
Business Process
Services
Business Process
Services

51 % A.
51 % A.

U.S. Commercial and
State Government
U.S. Commercial and
State Government

49 % B. Western and Southern
49 % B. Western and Southern
Europe
Europe
U.S. Federal
U.S. Federal
Canada
Canada

C.
C.
D.
D.

E.
E.
F.
F.
G
G
H.
H.

Central and Eastern
Europe
Central and Eastern
Europe
U.K. and Australia
U.K. and Australia
Scandinavia
Scandinavia
Finland, Poland and
Baltics
Finland, Poland and
Baltics

36 %
36 %

23 %
23 %

21 %
21 %
13 %
13 %

7 %
7 %

17% A. Government
17% A. Government

16% B. MRD
16% B. MRD

Financial services
15% C.
15% C.
Financial services
12% D. Communications &
utilities
12% D. Communications &
utilities
11% E. Health
11% E. Health
11%
11%
11%
11%
7%
7%

Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and
Information regarding our bookings is a key indicator of the volume of our business over time. However, due to the timing and
transition period associated with managed IT and business process services contracts, the realization of revenue related to
transition period associated with managed IT and business process services contracts, the realization of revenue related to
these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable
these bookings may fluctuate from period to period. The values initially booked may change over time due to their variable
attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client
attributes, including demand-driven usage, modifications in the scope of work to be performed caused by changes in client
requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not
requirements as well as termination clauses at the option of the client. As such, information regarding our bookings is not
comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key
comparable to, nor should it be substituted for, an analysis of our revenue. Management however believes that it is a key
indicator of potential future revenue.
indicator of potential future revenue.
The following table provides a summary of the bookings and book-to-bill ratio by segment:
The following table provides a summary of the bookings and book-to-bill ratio by segment:

In thousands of CAD except for percentages
In thousands of CAD except for percentages

Total CGI
Total CGI
Western and Southern Europe
Western and Southern Europe
U.S. Commercial and State Government
U.S. Commercial and State Government
Canada
Canada
U.S. Federal
U.S. Federal
U.K. and Australia
U.K. and Australia
Central and Eastern Europe
Central and Eastern Europe
Scandinavia
Scandinavia
Finland, Poland and Baltics
Finland, Poland and Baltics

Bookings for the year ended
September 30, 2020
Bookings for the year ended
September 30, 2020
11,847,704
11,847,704
1,860,234
1,860,234
2,027,383
2,027,383
1,443,508
1,443,508
1,747,090
1,747,090
1,308,393
1,308,393
1,341,408
1,341,408
1,290,579
1,290,579
829,109
829,109

Book-to-bill ratio for the year ended
September 30, 2020
Book-to-bill ratio for the year ended
September 30, 2020
97.4%
97.4%
97.2%
97.2%
106.3%
106.3%
78.9%
78.9%
100.7%
100.7%
83.4%
83.4%
107.5%
107.5%
111.5 %
111.5 %
103.1%
103.1%

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 17
Page 17

FISCAL 2020 RESULTS — 17ManageMent's Discussion anD analysis

3.2. FOREIGN EXCHANGE

The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we

value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all

3.3. REVENUE DISTRIBUTION

3.3. REVENUE DISTRIBUTION

The following charts provide additional information regarding our revenue mix for the year:

The following charts provide additional information regarding our revenue mix for the year:

dollar amounts in Canadian dollars.

Closing foreign exchange rates

As at September 30,

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

Average foreign exchange rates

For the year ended September 30,

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

2020

1.3325

1.5622

0.0181

1.7216

0.1487

2020

1.3457

1.5075

0.0183

1.7152

0.1425

2019

Change

1.3246

1.4446

0.0188

1.6302

0.1347

0.6%

8.1%

(3.7%)

5.6%

10.4%

2019

Change

1.3270

1.4970

0.0188

1.6943

0.1426

1.4%

0.7%

(2.7%)

1.2%

(0.1%)

Service Type

Service Type

Client Geography

Client Geography

A.

A.

B.

B.

Managed IT and Business Process Services

Managed IT and Business Process Services

System integration and consulting

System integration and consulting

54% A. U.S.

54% A. U.S.

46% B. Canada

46% B. Canada

C. France

C. France

D. U.K.

D. U.K.

E. Sweden

E. Sweden

Finland

Finland

F.

F.

G. Germany

G. Germany

H. Rest of the world

H. Rest of the world

Vertical Market

Vertical Market

Government

Government

MRD

MRD

Financial services

Financial services

Communications & utilities

Communications & utilities

Health

Health

34%

34%

24%

24%

22%

22%

13%

13%

7%

7%

30% A.

30% A.

15% B.

15% B.

14% C.

14% C.

12% D.

12% D.

7% E.

7% E.

6%

6%

6%

6%

10%

10%

3.3.1. Client Concentration

3.3.1. Client Concentration

IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity

IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity

to be under common control. As a consequence, our work for the U.S. federal government including its various agencies

to be under common control. As a consequence, our work for the U.S. federal government including its various agencies

represented 13.8% of our revenue for Fiscal 2020 as compared to 12.8% for Fiscal 2019. 

represented 13.8% of our revenue for Fiscal 2020 as compared to 12.8% for Fiscal 2019. 

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 18

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 19

Page 19

183.3. REVENUE DISTRIBUTION
3.3. REVENUE DISTRIBUTION
The following charts provide additional information regarding our revenue mix for the year:
The following charts provide additional information regarding our revenue mix for the year:

B

A

Service Type
Service Type
Managed IT and Business Process Services
Managed IT and Business Process Services
System integration and consulting
System integration and consulting

A.
A.
B.
B.

H

G

F

E

D

C

A

B

Client Geography
Client Geography

54% A. U.S.
54% A. U.S.
46% B. Canada
46% B. Canada
C. France
C. France
D. U.K.
D. U.K.
E. Sweden
E. Sweden
Finland
F.
Finland
F.
G. Germany
G. Germany
H. Rest of the world
H. Rest of the world

30% A.
30% A.
15% B.
15% B.
14% C.
14% C.
12% D.
12% D.
7% E.
7% E.
6%
6%
6%
6%
10%
10%

E

D

A

C

B

Vertical Market
Vertical Market

Government
Government
MRD
MRD
Financial services
Financial services
Communications & utilities
Communications & utilities
Health
Health

34%
34%
24%
24%
22%
22%
13%
13%
7%
7%

3.3.1. Client Concentration
3.3.1. Client Concentration
IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity
IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity
to be under common control. As a consequence, our work for the U.S. federal government including its various agencies
to be under common control. As a consequence, our work for the U.S. federal government including its various agencies
represented 13.8% of our revenue for Fiscal 2020 as compared to 12.8% for Fiscal 2019. 
represented 13.8% of our revenue for Fiscal 2020 as compared to 12.8% for Fiscal 2019. 

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 19
Page 19

FISCAL 2020 RESULTS — 19ManageMent's Discussion anD analysis

3.4. REVENUE BY SEGMENT

Our segments are reported based on where the client's work is delivered from within our geographic delivery model.

The table below provides a summary of the year-over-year changes in our revenue, in total and by segment before eliminations,

separately showing the impacts of foreign currency exchange rate variations between Fiscal 2020 and Fiscal 2019. The Fiscal

Revenue prior to foreign currency impact

606,252

81,959

13.5%

2019 revenue by segment was recorded reflecting the actual foreign exchange rates for that period. The foreign exchange

impact is the difference between the current period’s actual results and the same period’s results converted with the prior

year’s foreign exchange rates.

For the years ended September 30,

In thousands of CAD except for percentages

Total CGI revenue

Variation prior to foreign currency impact

Foreign currency impact

Variation over previous period

Western and Southern Europe

Revenue prior to foreign currency impact

Foreign currency impact

2020

2019

Change

$

%

12,164,115

12,111,236

52,879

0.4%

(0.1%)

0.5%

0.4%

For the year ended September 30, 2020, revenue was $12,164.1 million, an increase of $52.9 million, or 0.4% over the same

period last year. On a constant currency basis, revenue was essentially stable. Recent business acquisitions were offset by

the slowdown of activities, primarily in the MRD, financial services and communications & utilities vertical markets, mostly as

1,904,508

2,022,677

(118,169)

(5.8%)

decrease of $111.2 million or 5.5% over the same period last year. On a constant currency basis, revenue decreased by $118.2

6,969

million  or  5.8%.  The  change  in  revenue  was  due  to  the  slowdown  of  activities  mainly  within  the  financial  services,

For the year ended September 30, 2020, revenue in our Western and Southern Europe segment was $1,911.5 million, a

Western and Southern Europe revenue

1,911,477

2,022,677

(111,200)

(5.5%)

communications and utilities and MRD vertical markets, primarily as a result of COVID-19. This was partially offset by the Meti

For the years ended September 30,

In thousands of CAD except for percentages

Asia Pacific

Foreign currency impact

Asia Pacific revenue

Eliminations

a result of COVID-19.

3.4.1. Western and Southern Europe

2020

2019

Change

$

%

688,211

(13,265)

674,946

606,252

68,694

(136,226)

(125,770)

(10,456)

11.3%

8.3%

U.S. Commercial and State Government

Revenue prior foreign currency impact

Foreign currency impact

U.S. Commercial and State Government revenue

Canada

1,836,637

26,830

1,834,917

1,720

0.1%

1,863,467

1,834,917

28,550

1.6%

Revenue prior to foreign currency impact

1,685,511

1,768,924

(83,413)

(4.7%)

758

1,686,269

1,768,924

(82,655)

(4.7%)

1,597,922

89,870

1,597,922

114,322

5.6%

7.2%

1,356,858

(14,010)

(1.0%)

3.4.3. Canada

1,687,792

24,452

1,712,244

1,342,848

15,621

1,358,469

1,356,858

1,611

1,205,805

1,166,486

39,319

6,391

0.1%

3.4%

3.9%

2.8%

0.8%

(21,747)

1,104,121

1,095,330

8,791

774,211

2,941

777,152

787,640

(13,429)

(1.7%)

787,640

(10,488)

(1.3%)

acquisition and growth within the government vertical market.

On a client geographic basis, the top two Western and Southern Europe vertical markets were MRD and financial services,

generating combined revenues of approximately $1,186 million for the year ended September 30, 2020.

3.4.2. U.S. Commercial and State Government

For the year ended September 30, 2020, revenue in our U.S. Commercial and State Government segment was $1,863.5

million, an increase of $28.6 million or 1.6% over the same period last year. On a constant currency basis, revenue increased

by $1.7 million or 0.1%. The increase was mainly due to growth within the financial services vertical market and the state and

local government market. This was in part offset by an adjustment due to a reevaluation of cost to complete on a project and

lower work volume within the communications & utilities vertical market.

On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services

and government, generating combined revenues of approximately $1,156 million for the year ended September 30, 2020.

For the year ended September 30, 2020, revenue in our Canada segment was $1,686.3 million, a decrease of $82.7 million

or 4.7% compared to the same period last year. On a constant currency basis, revenue decreased by $83.4 million or 4.7%.

The change was mainly due to the impact of COVID-19, lower work volumes and license sales within the financial services

vertical market and a higher proportion of client projects transferred to our global delivery centers of excellence in Asia-Pacific.

On a client geographic basis, the top two Canada vertical markets were financial services and communications & utilities,

generating combined revenues of approximately $1,138 million for the year ended September 30, 2020.

3.4.4. U.S. Federal

For the year ended September 30, 2020, revenue in our U.S. Federal segment was $1,712.2 million, an increase of $114.3

million or 7.2% over the same period last year. On a constant currency basis, revenue increased by $89.9 million or 5.6%.

The increase was driven by IP solutions, application support and cybersecurity services and recent business acquisitions.

This was partly offset by lower transaction volumes related to our IP business process services, mainly due to the impact of

the COVID-19 and adjustments on certain client contracts in the defense sector.

For the year ended September 30, 2020, 82% of revenues within the U.S. Federal segment were federal civilian based.

Foreign currency impact

Canada revenue

U.S. Federal

Revenue prior to foreign currency impact

Foreign currency impact

U.S. Federal revenue

U.K. and Australia

Revenue prior to foreign currency impact

Foreign currency impact

U.K. and Australia revenue

Central and Eastern Europe

Revenue prior to foreign currency impact

Foreign currency impact

Foreign currency impact

Scandinavia revenue

Finland, Poland and Baltics

Revenue prior to foreign currency impact

Foreign currency impact

Finland, Poland & Baltics revenue

Central and Eastern Europe revenue

1,212,196

1,166,486

45,710

Scandinavia

Revenue prior to foreign currency impact

1,125,868

1,095,330

30,538

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 20

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 21

20For the years ended September 30,

In thousands of CAD except for percentages

Asia Pacific

Revenue prior to foreign currency impact

Foreign currency impact

Asia Pacific revenue

Eliminations

2020

2019

Change

$

%

688,211

(13,265)

674,946

606,252

81,959

13.5%

606,252

68,694

(136,226)

(125,770)

(10,456)

11.3%

8.3%

For the year ended September 30, 2020, revenue was $12,164.1 million, an increase of $52.9 million, or 0.4% over the same

period last year. On a constant currency basis, revenue was essentially stable. Recent business acquisitions were offset by

the slowdown of activities, primarily in the MRD, financial services and communications & utilities vertical markets, mostly as

a result of COVID-19.

3.4.1. Western and Southern Europe

For the year ended September 30, 2020, revenue in our Western and Southern Europe segment was $1,911.5 million, a

decrease of $111.2 million or 5.5% over the same period last year. On a constant currency basis, revenue decreased by $118.2
million  or  5.8%.  The  change  in  revenue  was  due  to  the  slowdown  of  activities  mainly  within  the  financial  services,

communications and utilities and MRD vertical markets, primarily as a result of COVID-19. This was partially offset by the Meti

acquisition and growth within the government vertical market.

On a client geographic basis, the top two Western and Southern Europe vertical markets were MRD and financial services,

generating combined revenues of approximately $1,186 million for the year ended September 30, 2020.

3.4.2. U.S. Commercial and State Government

For the year ended September 30, 2020, revenue in our U.S. Commercial and State Government segment was $1,863.5

million, an increase of $28.6 million or 1.6% over the same period last year. On a constant currency basis, revenue increased

by $1.7 million or 0.1%. The increase was mainly due to growth within the financial services vertical market and the state and

local government market. This was in part offset by an adjustment due to a reevaluation of cost to complete on a project and

lower work volume within the communications & utilities vertical market.

On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services

and government, generating combined revenues of approximately $1,156 million for the year ended September 30, 2020.

3.4.3. Canada

For the year ended September 30, 2020, revenue in our Canada segment was $1,686.3 million, a decrease of $82.7 million

or 4.7% compared to the same period last year. On a constant currency basis, revenue decreased by $83.4 million or 4.7%.

The change was mainly due to the impact of COVID-19, lower work volumes and license sales within the financial services

vertical market and a higher proportion of client projects transferred to our global delivery centers of excellence in Asia-Pacific.

On a client geographic basis, the top two Canada vertical markets were financial services and communications & utilities,

generating combined revenues of approximately $1,138 million for the year ended September 30, 2020.

3.4.4. U.S. Federal

For the year ended September 30, 2020, revenue in our U.S. Federal segment was $1,712.2 million, an increase of $114.3

million or 7.2% over the same period last year. On a constant currency basis, revenue increased by $89.9 million or 5.6%.

The increase was driven by IP solutions, application support and cybersecurity services and recent business acquisitions.

This was partly offset by lower transaction volumes related to our IP business process services, mainly due to the impact of

the COVID-19 and adjustments on certain client contracts in the defense sector.

For the year ended September 30, 2020, 82% of revenues within the U.S. Federal segment were federal civilian based.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 21

FISCAL 2020 RESULTS — 21ManageMent's Discussion anD analysis

3.4.5. U.K. and Australia

For the year ended September 30, 2020, revenue in our U.K. and Australia segment was $1,358.5 million, an increase of $1.6

million or 0.1% over the same period last year. On a constant currency basis, revenue decreased by $14.0 million or 1.0%.

The change was mainly due to the non-renewal of certain infrastructure contracts and the successful completion of the build

phase of a large project within the communications and utilities vertical market. This was mostly offset by growth within the

space, defense and intelligence sector, in part driven by the SCISYS acquisition.

On a client geographic basis, the top two U.K. and Australia vertical markets were government and communications & utilities,

generating combined revenues of approximately $1,108 million for the year ended September 30, 2020.

3.4.6. Central and Eastern Europe

For  the  year  ended  September 30,  2020,  revenue  in  our  Central  and  Eastern  Europe  segment  was  $1,212.2  million,  an

increase of $45.7 million or 3.9% over the same period last year. On a constant currency basis, revenue increased by $39.3

million or 3.4%. The increase in revenue was primarily due to the Acando AB (Acando) and SCISYS acquisitions. This was

partially offset by the impact of COVID-19, mainly within the MRD and financial services vertical markets, and a higher proportion

of client projects transferred to our global delivery centers of excellence in Asia-Pacific.

On a client geographic basis, the top two Central and Eastern Europe vertical markets were MRD and communications &
utilities, generating combined revenues of approximately $800 million for the year ended September 30, 2020.

3.4.7. Scandinavia

For the year ended September 30, 2020, revenue in our Scandinavia segment was $1,104.1 million, an increase of $8.8 million

or 0.8% over the same period last year. On a constant currency basis, revenue increased by $30.5 million or 2.8%.The increase

was mainly driven by the Acando acquisition. This was in part offset by a slowdown of activities primarily within the MRD

vertical market, related to the impact of COVID-19, as well as the non-renewal of infrastructure contracts.

On a client geographic basis, the top two Scandinavia vertical markets were MRD and government, generating combined

revenues of approximately $870 million for the year ended September 30, 2020.

3.4.8. Finland, Poland and Baltics 

For the year ended September 30, 2020, revenue in our Finland, Poland and Baltics segment was $777.2 million, a decrease

of $10.5 million or 1.3% over the same period last year. On a constant currency basis, revenue decreased by $13.4 million

or 1.7% due to the non-renewal of infrastructure contracts and the impact of COVID-19, in part offset by the Acando Acquisition.

On a client geographic basis, the top two Finland, Poland and Baltics vertical markets were government and financial services,

generating combined revenues of approximately $473 million for the year ended September 30, 2020.

3.4.9. Asia Pacific

For the year ended September 30, 2020, revenue in our Asia Pacific segment was $674.9 million, an increase of $68.7 million

or 11.3% over the same period last year. On a constant currency basis, revenue increased by $82.0 million or 13.5%. The

increase was mainly driven by the continued demand for our offshore delivery centers, predominantly within the financial

services and communications & utilities vertical markets.

3.5. OPERATING EXPENSES

For the years ended September 30,

In thousands of CAD except for percentages

2020

% of

Revenue

2019

% of

Revenue

$

%

Costs of services, selling and administrative 

10,302,068

84.7% 10,284,007

84.9%

18,061

0.2%

Foreign exchange (gain) loss

(899)

0.0%

2,234

0.0%

(3,133)

(140.2%)

3.5.1. Costs of Services, Selling and Administrative

For the year ended September 30, 2020, costs of services, selling and administrative expenses amounted to $10,302.1 million,

an  increase  of  $18.1  million  over  the  same  period  last  year. As  a  percentage  of  revenue,  costs  of  services,  selling  and

administrative expenses decreased to 84.7% from 84.9%. As a percentage of revenue, costs of services increased compared

to the same period last year due to the impact of a lower proportion of IP license sales revenue and adjustments on client

contracts. This was partly offset by lower performance based compensation and planned synergies achieved through the

optimization  and  automation  in  our  infrastructure  business,  as  discussed  in  section  3.6.  of  the  present  document. As  a

percentage of revenue, selling and administrative expenses improved compared to the same period last year mainly due to

actions taken to lower expenses in response to COVID-19 and lower performance based compensation.

During the year ended September 30, 2020, the translation of the results of our foreign operations from their local currencies

to the Canadian dollar unfavourably impacted costs by $50.3 million, partially offsetting the favourable translation impact of

$61.0 million on our revenue.

3.5.2. Foreign Exchange (Gain) Loss

During the year ended September 30, 2020, CGI incurred $0.9 million of foreign exchange gains, mainly driven by the timing

of payments combined with the volatility of foreign exchange rates. The Company, in addition to its natural hedges, uses

derivatives as a strategy to manage its exposure, to the extent possible.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 22

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 23

223.5. OPERATING EXPENSES

For the years ended September 30,

In thousands of CAD except for percentages

2020

% of
Revenue

2019

% of
Revenue

$

%

Costs of services, selling and administrative 

10,302,068

84.7% 10,284,007

84.9%

18,061

0.2%

Foreign exchange (gain) loss

(899)

0.0%

2,234

0.0%

(3,133)

(140.2%)

3.5.1. Costs of Services, Selling and Administrative

For the year ended September 30, 2020, costs of services, selling and administrative expenses amounted to $10,302.1 million,

an  increase  of  $18.1  million  over  the  same  period  last  year. As  a  percentage  of  revenue,  costs  of  services,  selling  and

administrative expenses decreased to 84.7% from 84.9%. As a percentage of revenue, costs of services increased compared

to the same period last year due to the impact of a lower proportion of IP license sales revenue and adjustments on client

contracts. This was partly offset by lower performance based compensation and planned synergies achieved through the

optimization  and  automation  in  our  infrastructure  business,  as  discussed  in  section  3.6.  of  the  present  document. As  a

percentage of revenue, selling and administrative expenses improved compared to the same period last year mainly due to

actions taken to lower expenses in response to COVID-19 and lower performance based compensation.

During the year ended September 30, 2020, the translation of the results of our foreign operations from their local currencies

to the Canadian dollar unfavourably impacted costs by $50.3 million, partially offsetting the favourable translation impact of

$61.0 million on our revenue.

3.5.2. Foreign Exchange (Gain) Loss

During the year ended September 30, 2020, CGI incurred $0.9 million of foreign exchange gains, mainly driven by the timing

of payments combined with the volatility of foreign exchange rates. The Company, in addition to its natural hedges, uses

derivatives as a strategy to manage its exposure, to the extent possible.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 23

FISCAL 2020 RESULTS — 23ManageMent's Discussion anD analysis

3.6. ADJUSTED EBIT BY SEGMENT

For the years ended September 30,

In thousands of CAD except for percentages

Western and Southern Europe

As a percentage of segment revenue

U.S. Commercial and State Government

As a percentage of segment revenue

Canada

As a percentage of segment revenue

U.S. Federal

As a percentage of segment revenue

U.K. and Australia

As a percentage of segment revenue

Central and Eastern Europe

As a percentage of segment revenue

Scandinavia

As a percentage of segment revenue

Finland, Poland and Baltics

As a percentage of segment revenue

Asia Pacific

As a percentage of segment revenue

Adjusted EBIT

Adjusted EBIT margin

2020

2019

Change

$

%

3.6.4. U.S. Federal

due to synergies achieved through the optimization and modernization of our infrastructure business and the impact of the

adoption of IFRS 16. This was partly offset by the impact of lower IP license sales and service revenue.

264,009

13.8%

295,795

15.9%

364,424

21.6%

221,793

13.0%

215,924

15.9%

122,548

10.1%

57,231

5.2%

120,959

15.6%

200,263

29.7%

275,535

13.6%

333,210

18.2%

359,089

20.3%

230,054

14.4%

185,290

13.7%

100,244

8.6%

76,648

7.0%

118,771

15.1%

146,154

24.1%

(11,526)

(4.2%)

(37,415)

(11.2%)

5,335

1.5%

(8,261)

(3.6%)

For the year ended September 30, 2020, adjusted EBIT in the U.K. and Australia segment was $215.9 million, an increase of

30,634

16.5%

22,304

22.2%

(19,417)

(25.3%)

2,188

1.8%

54,109

37.0%

1,862,946

1,824,995

37,951

2.1%

15.3%

15.1%

For the year ended September 30, 2020, adjusted EBIT margin increased to 15.3% from 15.1% for the same period last year.

The increase was mainly due to lower performance based compensation, the $37.9 million impact of adoption of IFRS 16, as

well as synergies achieved through the optimization and modernization of our infrastructure business. This was partly offset

by adjustments on client contracts.

3.6.1. Western and Southern Europe

For the year ended September 30, 2020, adjusted EBIT in the Western and Southern Europe segment was $264.0 million, a

decrease of $11.5 million when compared to the same period last year. Adjusted EBIT margin increased to 13.8% from 13.6%,

primarily due to lower performance based compensation, a decrease in amortization of client relationships, and to a lesser

extent, the impact of the adoption of IFRS 16. This was partly offset by the slowdown of activities identified in the revenue

section, primarily as a result of COVID-19.

3.6.2. U.S. Commercial and State Government

For the year ended September 30, 2020, adjusted EBIT in the U.S. Commercial and State Government segment was $295.8

million, a decrease of $37.4 million when compared to the same period last year. Adjusted EBIT margin decreased to 15.9%

forward contracts.

from 18.2%. The change in adjusted EBIT margin was mainly due to the impact of lower IP sales and solution revenue and

an adjustment due to a reevaluation of cost to complete on a project. This was in part offset by lower discretionary expenses

and fringe benefits due to COVID-19.

3.6.3. Canada

For the year ended September 30, 2020, adjusted EBIT in the Canada segment was $364.4 million, an increase of $5.3 million

when compared to the same period last year. Adjusted EBIT margin increased to 21.6% from 20.3%. The increase was mainly

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 24

For the year ended September 30, 2020, adjusted EBIT in the U.S. Federal segment was $221.8 million, a decrease of $8.3

million when compared to the same period last year. Adjusted EBIT margin decreased to 13.0% from 14.4%. Adjusted EBIT

margin changed primarily due to lower business process services volumes, mostly related to COVID-19, lower profitability on

defense client contracts and a litigation provision. This was partly offset by the favourable impacts of both a contract settlement

and the adoption of IFRS 16.

3.6.5. U.K. and Australia

$30.6 million when compared to the same period last year. Adjusted EBIT margin increased to 15.9% from 13.7%, mainly due

to adjustments on client contracts and the impact of the U.K. court ruling on pensionable services, both in the prior year.

3.6.6. Central and Eastern Europe

For the year ended September 30, 2020, adjusted EBIT in the Central and Eastern Europe segment was $122.5 million, an

increase of $22.3 million when compared to the same period last year. Adjusted EBIT margin increased to 10.1% from 8.6%.

The increase in adjusted EBIT was driven by the benefits of synergies achieved through the integration of the prior year's

business acquisitions and lower performance based compensation. This was in part offset by the slowdown of activities in the

MRD vertical market, mostly related to COVID-19.

3.6.7. Scandinavia

For the year ended September 30, 2020, adjusted EBIT in the Scandinavia segment was $57.2 million, a decrease of $19.4

million when compared to the same period last year. Adjusted EBIT margin decreased to 5.2% from 7.0%. The change in

adjusted EBIT margin was mainly driven by a slowdown of activities, mostly related to COVID-19, the impact of excess capacity

in our Swedish infrastructure business and additional costs related to the ramp up of new contracts. This was in part offset

by the savings generated from the Restructuring Plan (see section 3.7.2. of the present document).

3.6.8. Finland, Poland and Baltics

For the year ended September 30, 2020 adjusted EBIT in our Finland, Poland and Baltics segment was $121.0 million, an

increase of $2.2 million, when compared to the same period last year. Adjusted EBIT margin increased to 15.6% from 15.1%

mainly due to lower discretionary expenses and the temporary payroll tax relief, both due to COVID-19, and lower performance

based compensation. This was in part offset by the impact of lower work volumes, also in part due to COVID-19.

3.6.9. Asia Pacific

For the year ended September 30, 2020, adjusted EBIT in the Asia Pacific segment was $200.3 million, an increase of $54.1

million when compared to the same period last year. Adjusted EBIT margin increased to 29.7% from 24.1%. The increase in

adjusted EBIT margin was mostly due to automation and other productivity improvements, cost reduction in transportation

and facilities due to the COVID-19 shutdown, the impact of the adoption of IFRS 16 and the favourable impact of our currency

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 25

24due to synergies achieved through the optimization and modernization of our infrastructure business and the impact of the

adoption of IFRS 16. This was partly offset by the impact of lower IP license sales and service revenue.

3.6.4. U.S. Federal

For the year ended September 30, 2020, adjusted EBIT in the U.S. Federal segment was $221.8 million, a decrease of $8.3

million when compared to the same period last year. Adjusted EBIT margin decreased to 13.0% from 14.4%. Adjusted EBIT

margin changed primarily due to lower business process services volumes, mostly related to COVID-19, lower profitability on

defense client contracts and a litigation provision. This was partly offset by the favourable impacts of both a contract settlement

and the adoption of IFRS 16.

3.6.5. U.K. and Australia

For the year ended September 30, 2020, adjusted EBIT in the U.K. and Australia segment was $215.9 million, an increase of

$30.6 million when compared to the same period last year. Adjusted EBIT margin increased to 15.9% from 13.7%, mainly due

to adjustments on client contracts and the impact of the U.K. court ruling on pensionable services, both in the prior year.

3.6.6. Central and Eastern Europe

For the year ended September 30, 2020, adjusted EBIT in the Central and Eastern Europe segment was $122.5 million, an
increase of $22.3 million when compared to the same period last year. Adjusted EBIT margin increased to 10.1% from 8.6%.

The increase in adjusted EBIT was driven by the benefits of synergies achieved through the integration of the prior year's

business acquisitions and lower performance based compensation. This was in part offset by the slowdown of activities in the

MRD vertical market, mostly related to COVID-19.

3.6.7. Scandinavia

For the year ended September 30, 2020, adjusted EBIT in the Scandinavia segment was $57.2 million, a decrease of $19.4

million when compared to the same period last year. Adjusted EBIT margin decreased to 5.2% from 7.0%. The change in

adjusted EBIT margin was mainly driven by a slowdown of activities, mostly related to COVID-19, the impact of excess capacity

in our Swedish infrastructure business and additional costs related to the ramp up of new contracts. This was in part offset

by the savings generated from the Restructuring Plan (see section 3.7.2. of the present document).

3.6.8. Finland, Poland and Baltics

For the year ended September 30, 2020 adjusted EBIT in our Finland, Poland and Baltics segment was $121.0 million, an

increase of $2.2 million, when compared to the same period last year. Adjusted EBIT margin increased to 15.6% from 15.1%

mainly due to lower discretionary expenses and the temporary payroll tax relief, both due to COVID-19, and lower performance

based compensation. This was in part offset by the impact of lower work volumes, also in part due to COVID-19.

3.6.9. Asia Pacific

For the year ended September 30, 2020, adjusted EBIT in the Asia Pacific segment was $200.3 million, an increase of $54.1

million when compared to the same period last year. Adjusted EBIT margin increased to 29.7% from 24.1%. The increase in

adjusted EBIT margin was mostly due to automation and other productivity improvements, cost reduction in transportation

and facilities due to the COVID-19 shutdown, the impact of the adoption of IFRS 16 and the favourable impact of our currency

forward contracts.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 25

FISCAL 2020 RESULTS — 25ManageMent's Discussion anD analysis

3.7. EARNINGS BEFORE INCOME TAXES

3.8. NET EARNINGS AND EARNINGS PER SHARE

The following table provides a reconciliation between our adjusted EBIT and earnings before income taxes, which is reported

The following table sets out the information supporting the earnings per share calculations:

Earnings before income taxes

1,516,267

12.5% 1,676,948

76,794

155,411

114,474

0.6%

1.3%

0.9%

77,417

—

70,630

0.6%

—

0.6%

13.8%

(623)

(0.8%)

155,411

43,844

(160,681)

—

62.1%

(9.6%)

in accordance with IFRS:

For the years ended September 30,

In thousands of CAD except for percentage

Adjusted EBIT

Minus the following items:

Acquisition-related and integration costs

Restructuring costs

Net finance costs

2020

% of
Revenue

2019

% of
Revenue

Change

$

%

1,862,946

15.3% 1,824,995

15.1%

37,951

2.1%

For the years ended September 30,

2020

2019

In thousands of CAD except for percentage and shares data

Earnings before income taxes

1,516,267

398,405

26.3%

1,117,862

9.2%

1,676,948

413,741

24.7%

1,263,207

10.4%

Change

$

(160,681)

(15,336)

%

(9.6%)

(3.7%)

(145,345)

(11.5%)

262,005,521

272,719,309

(10,713,788)

(3.9%)

4.27

4.20

4.63

4.55

(0.36)

(0.35)

(7.8%)

(7.7%)

Income tax expense

Effective tax rate

Net earnings

Net earnings margin

Weighted average number of shares outstanding

Class A subordinate voting shares and Class B

multiple voting shares (basic)

Class A subordinate voting shares and Class B

multiple voting shares (diluted)

Earnings per share (in dollars)

Basic

Diluted

3.8.1. Income Tax Expense

For the year ended September 30, 2020, income tax expense was $398.4 million compared to $413.7 million over the same

period last year, while our effective tax rate increased to 26.3% from 24.7%. The prior year effective tax rate was impacted

by a tax adjustment from a settlement with the German tax authorities where the Company booked $115.5 million of additional

corporate tax losses, and recorded a $18.5 million income tax recovery.

When excluding that tax adjustment and the tax effects from acquisition-related and integration costs and restructuring costs,

the effective tax rate would have been 25.6% for both financial years. The effective tax rate excluding specific items is a non-

GAAP measure that management believes is useful when comparing our performance to the prior year.

The table in section 3.8.3. shows the year-over-year comparison of the tax rate with the impact of specific items removed.

Based on the enacted rates at the end of Fiscal 2020 and our current business mix, we expect our effective tax rate before

any significant adjustments to be in the range of 25.0% to 27.0% in subsequent periods.

3.8.2. Weighted Average Number of Shares

For Fiscal 2020, CGI’s basic and diluted weighted average number of shares decreased compared to Fiscal 2019 due to the

impact of purchase for cancellation of Class A Shares, partly offset by the grant and the exercise of stock options. Please refer

to notes 19, 20 and 21 of our audited consolidated financial statements for additional information.

3.7.1. Acquisition-Related and Integration Costs

266,104,062

277,785,725

(11,681,663)

(4.2%)

For the year ended September 30, 2020, the Company incurred $76.8 million, for acquisition-related and integration costs,
acquisitions' integration towards the CGI operating model. These costs were mainly related to terminations of employment

and professional fees.

3.7.2. Restructuring Costs

During the year ended September 30, 2020, the Company incurred, as part of its cost reduction efforts in response to COVID-19,

restructuring costs related to terminations of employment, primarily in France, Canada and Germany. The initiative is expected

to help mitigate the adverse impacts of COVID-19.

During the year ended September 30, 2020, the Company also announced a restructuring plan (the Restructuring Plan),

mainly for the closure of our Brazil operations, the refocusing of the Portugal infrastructure business towards nearshore delivery

and the optimization of the Sweden infrastructure business. These actions generated benefits throughout Fiscal 2020, as

discussed in section 3.6. of the present document.

As a result, a total of $155.4 million was expensed during the year ended September 30, 2020.

3.7.3. Net Finance Costs

Net finance costs mainly include interest on our long-term debt. For the year ended September 30, 2020, the increase in net

finance costs of $43.8 million was mainly due to the recognition of $32.0 million of interest expense on leases liabilities upon

adoption of IFRS 16 and our 2020 Term Loan.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 26

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 27

263.8. NET EARNINGS AND EARNINGS PER SHARE

The following table sets out the information supporting the earnings per share calculations:

For the years ended September 30,

2020

2019

In thousands of CAD except for percentage and shares data
Earnings before income taxes

Income tax expense

Effective tax rate

Net earnings

Net earnings margin

Weighted average number of shares outstanding

Class A subordinate voting shares and Class B
multiple voting shares (basic)

Class A subordinate voting shares and Class B
multiple voting shares (diluted)

Earnings per share (in dollars)

Basic

Diluted

3.8.1. Income Tax Expense

1,516,267

398,405

26.3%

1,117,862

9.2%

1,676,948

413,741

24.7%

1,263,207

10.4%

Change

$

(160,681)

(15,336)

%

(9.6%)

(3.7%)

(145,345)

(11.5%)

262,005,521

272,719,309

(10,713,788)

(3.9%)

266,104,062

277,785,725

(11,681,663)

(4.2%)

4.27

4.20

4.63

4.55

(0.36)

(0.35)

(7.8%)

(7.7%)

For the year ended September 30, 2020, income tax expense was $398.4 million compared to $413.7 million over the same

period last year, while our effective tax rate increased to 26.3% from 24.7%. The prior year effective tax rate was impacted

by a tax adjustment from a settlement with the German tax authorities where the Company booked $115.5 million of additional

corporate tax losses, and recorded a $18.5 million income tax recovery.

When excluding that tax adjustment and the tax effects from acquisition-related and integration costs and restructuring costs,

the effective tax rate would have been 25.6% for both financial years. The effective tax rate excluding specific items is a non-

GAAP measure that management believes is useful when comparing our performance to the prior year.

The table in section 3.8.3. shows the year-over-year comparison of the tax rate with the impact of specific items removed.

Based on the enacted rates at the end of Fiscal 2020 and our current business mix, we expect our effective tax rate before

any significant adjustments to be in the range of 25.0% to 27.0% in subsequent periods.

3.8.2. Weighted Average Number of Shares

For Fiscal 2020, CGI’s basic and diluted weighted average number of shares decreased compared to Fiscal 2019 due to the

impact of purchase for cancellation of Class A Shares, partly offset by the grant and the exercise of stock options. Please refer

to notes 19, 20 and 21 of our audited consolidated financial statements for additional information.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 27

FISCAL 2020 RESULTS — 27ManageMent's Discussion anD analysis

4. Liquidity

3.8.3. Net Earnings and Earnings per Share Excluding Specific Items

4.1. CONSOLIDATED STATEMENTS OF CASH FLOWS

Below is a table showing the year-over-year comparison excluding specific items namely, acquisition-related and integration

costs and restructuring costs.

For the years ended September 30,

In thousands of CAD except for percentages and shares data

Earnings before income taxes

Add back:

2020

2019

Change

$

%

1,516,267

1,676,948

(160,681)

(9.6%)

Acquisition-related and integration costs

Restructuring costs

76,794

155,411

77,417

—

Earnings before income taxes excluding specific items

1,748,472

1,754,365

(623)

155,411

(5,893)

(0.8%)

—

(0.3%)

Margin

Income tax expense

Effective tax rate

Add back:

Tax deduction on acquisition-related and integration costs

Impact on effective tax rate

Tax deduction on restructuring costs

Impact on effective tax rate

Tax adjustment

Impact on effective tax rate

Income tax expense excluding specific items

Effective tax rate excluding specific items

14.4%

14.5%

Cash provided by (used in) financing activities

94,172

(629,109)

398,405

26.3%

14,717

(0.3%)

35,278

(0.4%)

—

—

448,400

25.6%

413,741

24.7%

16,307

(0.2%)

—

—

18,451

1.1%

448,499

25.6%

(15,336)

(3.7%)

(1,590)

(9.8%)

35,278

—

(18,451)

(100.0%)

The following table provides a summary of the generation and use of cash from operating activities:

(99)

—%

For the years ended September 30,

2020

2019

Change

Net earnings excluding specific items

1,300,072

1,305,866

(5,794)

(0.4%)

Amortization, depreciation and impairment

Net earnings margin excluding specific items

10.7%

10.8%

Weighted average number of shares outstanding

Class A subordinate voting shares and Class B multiple
voting shares (basic)

262,005,521

272,719,309

Class A subordinate voting shares and Class B multiple
voting shares (diluted)

266,104,062

277,785,725

Earnings per share excluding specific items (in dollars)

Basic

Diluted

4.96

4.89

4.79

4.70

0.17

0.19

(3.9%)

(4.2%)

3.5%

4.0%

CGI’s growth is financed through a combination of cash flow from operations, drawing on our unsecured committed revolving

credit facility, the issuance of long-term debt, and the issuance of equity. One of our financial priorities is to maintain an optimal

level of liquidity through the active management of our assets and liabilities as well as our cash flows.

As at September 30, 2020, cash and cash equivalents were $1,708.0 million. The following table provides a summary of the

generation and use of cash for the years ended September 30, 2020 and 2019.

For the years ended September 30,

In thousands of CAD

Cash provided by operating activities

Cash used in investing activities

2020

2019

Change

1,938,556

(572,453)

1,633,919

(950,809)

304,637

378,356

723,281

Effect of foreign exchange rate changes on cash and cash equivalents

Net increase in cash and cash equivalents

33,879

1,494,154

(24,261)

29,740

58,140

1,464,414

4.1.1. Cash Provided by Operating Activities

For the year ended September 30, 2020, cash provided by operating activities was $1,938.6 million or 15.9% of revenue

compared to $1,633.9 million or 13.5% for the same period last year. 

In thousands of CAD

Net earnings

Other adjustments1

items

liabilities

Other2

1

taxes.

1,117,862

1,263,207

(145,345)

565,692

392,301

173,391

36,838

34,662

2,176

1,720,392

1,690,170

30,222

12,193

(51,015)

218,164

(21,620)

(56,490)

(56,251)

33,813

5,475

274,415

1,938,556

1,633,919

304,637

Cash flow from operating activities before net change in non-cash working capital

Net change in non-cash working capital items:

Accounts receivable, work in progress and deferred revenue

256,986

21,859

235,127

Accounts payable and accrued liabilities, accrued compensation, provisions and long-term

Net change in non-cash working capital items

Cash provided by operating activities

Comprised of deferred income taxes, foreign exchange (gain) loss, loss on sale of business and share-based payment costs.

2   Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income

For the year ended September 30, 2020, the increase in our cash provided by operating activities was mostly due to higher

collection of receivables and the impact of $165.3 million coming from the change in presentation of the payment of leases

resulting from the adoption of IFRS 16. This was partially offset by the timing of payables.

The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 29

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 28

284. Liquidity

4.  Liquidity

4.1. CONSOLIDATED STATEMENTS OF CASH FLOWS

CGI’s growth is financed through a combination of cash flow from operations, drawing on our unsecured committed revolving

credit facility, the issuance of long-term debt, and the issuance of equity. One of our financial priorities is to maintain an optimal

level of liquidity through the active management of our assets and liabilities as well as our cash flows.

As at September 30, 2020, cash and cash equivalents were $1,708.0 million. The following table provides a summary of the

generation and use of cash for the years ended September 30, 2020 and 2019.

For the years ended September 30,

In thousands of CAD

Cash provided by operating activities

Cash used in investing activities

2020

2019

Change

1,938,556

(572,453)

1,633,919

(950,809)

304,637

378,356

723,281

Cash provided by (used in) financing activities

94,172

(629,109)

Effect of foreign exchange rate changes on cash and cash equivalents

Net increase in cash and cash equivalents

33,879

1,494,154

(24,261)

29,740

58,140

1,464,414

4.1.1. Cash Provided by Operating Activities

For the year ended September 30, 2020, cash provided by operating activities was $1,938.6 million or 15.9% of revenue

compared to $1,633.9 million or 13.5% for the same period last year. 

The following table provides a summary of the generation and use of cash from operating activities:

For the years ended September 30,

2020

2019

Change

In thousands of CAD

Net earnings

Amortization, depreciation and impairment

Other adjustments1

1,117,862

1,263,207

(145,345)

565,692

392,301

173,391

36,838

34,662

2,176

Cash flow from operating activities before net change in non-cash working capital
items

1,720,392

1,690,170

30,222

Net change in non-cash working capital items:

Accounts receivable, work in progress and deferred revenue

256,986

21,859

235,127

Accounts payable and accrued liabilities, accrued compensation, provisions and long-term
liabilities
Other2

Net change in non-cash working capital items

Cash provided by operating activities

12,193

(51,015)

218,164

(21,620)

(56,490)

(56,251)

33,813

5,475

274,415

1,938,556

1,633,919

304,637

Comprised of deferred income taxes, foreign exchange (gain) loss, loss on sale of business and share-based payment costs.

1
2   Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income

taxes.

For the year ended September 30, 2020, the increase in our cash provided by operating activities was mostly due to higher

collection of receivables and the impact of $165.3 million coming from the change in presentation of the payment of leases

resulting from the adoption of IFRS 16. This was partially offset by the timing of payables.

The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 29

FISCAL 2020 RESULTS — 29ManageMent's Discussion anD analysis

4.1.2. Cash Used in Investing Activities

4.1.3. Cash Provided by (Used in) Financing Activities

For the year ended September 30, 2020, $572.5 million was used in investing activities while $950.8 million was used over

For the year ended September 30, 2020, $94.2 million was generated from financing activities while $629.1 million was used

the same periods last year.

over the same period last year.

The following table provides a summary of the use of cash from investing activities:

The following table provides a summary of the generation and use of cash from financing activities:

For the years ended September 30,

In thousands of CAD

Business acquisitions and Investment in Acando AB

Purchase of property, plant and equipment

Additions to contract costs

Additions to intangible assets

Net change in short-term investments and purchase of long-term investments

Cash used in investing activities

2020

2019

Change

(266,938)

(128,478)

(72,845)

(114,112)

9,920

(572,453)

(620,014)

(162,061)

(60,191)

(105,976)

(2,567)

(950,809)

353,076

33,583

(12,654)

(8,136)

12,487

378,356

The decrease of $378.4 million in cash used in investing activities during the year ended September 30, 2020 was mainly due

to the decrease in cash used in the prior year for the acquisition of Acando, as well as a decrease of investments in computer

Settlement of derivative financial instruments

equipment and leasehold improvements. This was partially offset by an increase of investment in business acquisitions.

For the years ended September 30,

In thousands of CAD

Net change in unsecured committed revolving credit facility

Payment of lease liabilities

Net change in long-term debt

Repayment of debt assumed from business acquisitions

Payment for remaining shares of Acando

Purchase of Class A subordinate voting shares held in trusts

2020

2019

Change

(334,370)

(175,320)

1,700,671

1,190,981

(28,281)

(23,123)

(55,287)

(3,903)

139,575

—

331,404

470,979

(2,141)

—

(30,740)

(554)

(473,945)

(175,320)

1,369,267

720,002

(26,140)

(23,123)

(24,547)

(3,349)

86,738

(6,300)

723,281

Purchase and cancellation of Class A subordinate voting shares

Issuance of Class A subordinate voting shares

Cash provided by (used in) financing activities

(1,043,517)

(1,130,255)

57,302

94,172

63,602

(629,109)

For the year ended September 30, 2020, the Company received through the 2020 Term Loan an amount of $1,764.7 million

(US$1,250.0 million), had a net repayment of $334.4 million under our unsecured committed revolving credit facility, made

scheduled repayments of senior unsecured notes in the amount of $65.9 million. In addition, we paid $175.3 million of lease

liabilities, of which $165.3 million is related to the adoption of IFRS 16, and used $28.3 million to repay debt assumed from

business acquisitions.

For the year ended September 30, 2019, the Company drew $139.6 million under the unsecured committed revolving credit

facility and entered into a five-year unsecured committed term loan credit facility of $670.0 million (swapped into euro currency)

which was in part used for the scheduled repayments of the Senior unsecured notes in the amount of $306.8 million, used to

invest in business acquisitions and in the purchase for cancellation of Class A Shares.

For the year ended September 30, 2020, the Company paid $23.1 million to acquire the remaining 3.9% of outstanding shares

of Acando.

For the year ended September 30, 2020, $55.3 million was used to purchase Class A Shares in connection with the Company's

Performance Share Unit Plans (PSU Plans) compared to $30.7 million during the year ended September 30, 2019. More

information concerning the PSU Plans can be found in note 20 of the audited consolidated financial statements.

For the year ended September 30, 2020, $1,043.5 million was used to pay for the purchase for cancellation of 10,605,464

Class A Shares. During the year ended September 30, 2019, $1,130.3 million was used to purchase 12,510,232 Class A

Shares for cancellation.

Finally, for the year ended September 30, 2020, we received $57.3 million in proceeds from the exercise of stock options,

compared to $63.6 million during the year ended September 30, 2019.

4.1.4. Effect of Foreign Exchange Rate Changes on Cash and Cash Equivalents

For the year ended September 30, 2020, the effect of foreign exchange rate changes on cash and cash equivalents had a

favourable impact of  $33.9 million. This amount had no effect on net earnings as it was recorded in other comprehensive

income.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 30

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 31

304.1.3. Cash Provided by (Used in) Financing Activities

For the year ended September 30, 2020, $94.2 million was generated from financing activities while $629.1 million was used

over the same period last year.

The following table provides a summary of the generation and use of cash from financing activities:

For the years ended September 30,

In thousands of CAD

Net change in unsecured committed revolving credit facility

Payment of lease liabilities

Net change in long-term debt

Repayment of debt assumed from business acquisitions

Payment for remaining shares of Acando

Purchase of Class A subordinate voting shares held in trusts

Settlement of derivative financial instruments

Purchase and cancellation of Class A subordinate voting shares

Issuance of Class A subordinate voting shares

Cash provided by (used in) financing activities

2020

2019

Change

(334,370)

(175,320)

1,700,671

1,190,981

(28,281)

(23,123)

(55,287)

(3,903)

139,575

—

331,404

470,979

(2,141)

—

(30,740)

(554)

(1,043,517)

(1,130,255)

57,302

94,172

63,602

(629,109)

(473,945)

(175,320)

1,369,267

720,002

(26,140)

(23,123)

(24,547)

(3,349)

86,738

(6,300)

723,281

For the year ended September 30, 2020, the Company received through the 2020 Term Loan an amount of $1,764.7 million

(US$1,250.0 million), had a net repayment of $334.4 million under our unsecured committed revolving credit facility, made
scheduled repayments of senior unsecured notes in the amount of $65.9 million. In addition, we paid $175.3 million of lease
liabilities, of which $165.3 million is related to the adoption of IFRS 16, and used $28.3 million to repay debt assumed from

business acquisitions.

For the year ended September 30, 2019, the Company drew $139.6 million under the unsecured committed revolving credit

facility and entered into a five-year unsecured committed term loan credit facility of $670.0 million (swapped into euro currency)

which was in part used for the scheduled repayments of the Senior unsecured notes in the amount of $306.8 million, used to

invest in business acquisitions and in the purchase for cancellation of Class A Shares.

For the year ended September 30, 2020, the Company paid $23.1 million to acquire the remaining 3.9% of outstanding shares

of Acando.

For the year ended September 30, 2020, $55.3 million was used to purchase Class A Shares in connection with the Company's

Performance Share Unit Plans (PSU Plans) compared to $30.7 million during the year ended September 30, 2019. More

information concerning the PSU Plans can be found in note 20 of the audited consolidated financial statements.

For the year ended September 30, 2020, $1,043.5 million was used to pay for the purchase for cancellation of 10,605,464

Class A Shares. During the year ended September 30, 2019, $1,130.3 million was used to purchase 12,510,232 Class A

Shares for cancellation.

Finally, for the year ended September 30, 2020, we received $57.3 million in proceeds from the exercise of stock options,

compared to $63.6 million during the year ended September 30, 2019.

4.1.4. Effect of Foreign Exchange Rate Changes on Cash and Cash Equivalents

For the year ended September 30, 2020, the effect of foreign exchange rate changes on cash and cash equivalents had a

favourable impact of  $33.9 million. This amount had no effect on net earnings as it was recorded in other comprehensive

income.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 31

FISCAL 2020 RESULTS — 31ManageMent's Discussion anD analysis

4.2. CAPITAL RESOURCES 

As at September 30, 2020

In thousands of CAD
Cash and cash equivalents

Short-term investments

Long-term investments
Unsecured committed revolving credit facility1

Total

Available

1,707,985

1,473

22,612

1,490,301

3,222,371

1

As at September 30, 2020, letters of credit in the amount of $9.7 million were outstanding against the $1.5 billion unsecured committed revolving credit
facility.

As at September 30, 2020, cash and cash equivalents and investments represented $1,732.1 million.

Cash equivalents include term deposits, all with maturities of 90 days or less. Short-term investments include money market

securities, with initial maturities ranging from 91 days to one year. Long-term investments include corporate and government

bonds with maturities ranging from one to five years, with a credit rating of A- or higher.

As at September 30, 2020, the aggregate amount of the capital resources available to the Company was $3,222.4 million.

The long-term debt agreements contain covenants, which require us to maintain certain financial ratios. As at September 30,

2020, CGI was in compliance with these covenants.

Total debt increased by $1,255.9 million to $3,587.1 million as at September 30, 2020 compared to $2,331.2 million as at

September 30, 2019. The variance was mainly due to the additional $1,764.7 million (US$1,250.0 million) received through
the 2020 Term Loan, partially offset by the change in the unsecured committed revolving credit facility of $334.4 million, by a
foreign exchange translation impact of $77.1 million and by scheduled repayments of the Senior unsecured notes in the amount
of $65.9 million.

As at September 30, 2020, CGI was showing a positive working capital2 of $1,280.2 million. The Company also had $1,490.3
million available under its unsecured committed revolving credit facility and is generating a significant level of cash, which

CGI's management currently considers will allow the Company to fund its operations while maintaining adequate levels of

liquidity. 

The tax implications and impact related to the repatriation of cash will not materially affect the Company’s liquidity.

2 Working capital is defined as total current assets minus total current liabilities.

4.3. CONTRACTUAL OBLIGATIONS

We are committed under the terms of contractual obligations which have various expiration dates, primarily for the rental of 

premises,  computer  equipment  used  in  outsourcing  contracts  and  long-term  service  agreements.  For  the  year  ended 

September  30,  2020,  the  Company  increased  its  commitments  by  $1,319.5  million  mainly  due  to  the  increase  of  long-

term debt.

Commitment type

In thousands of CAD

Long-term debt

Estimated interest on long-term debt

Lease liabilities

Estimated interest on lease liabilities

Long-term service agreements and other

Total

Less than 1

year

1 - 3 years

3 - 5 years

More than 5

years

3,582,216

310,726

2,137,273

1,134,210

7

189,723

876,370

126,123

235,781

84,472

178,720

28,897

124,776

84,659

280,259

45,705

110,790

20,592

202,565

27,306

215

214,826

24,215

Total

5,010,213

727,591

2,658,686

1,384,888

239,048

4.4. FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

We use various financial instruments to help us manage our exposure to fluctuations of foreign currency exchange rates and

interest rates. Please refer to note 3 and 32 of our audited consolidated financial statements for additional information on our

financial instruments and hedging transactions.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 32

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 33

324.3. CONTRACTUAL OBLIGATIONS

We are committed under the terms of contractual obligations which have various expiration dates, primarily for the rental of 

premises,  computer  equipment  used  in  outsourcing  contracts  and  long-term  service  agreements.  For  the  year  ended 

September  30,  2020,  the  Company  increased  its  commitments  by  $1,319.5  million  mainly  due  to  the  increase  of  long-

term debt.

Commitment type

In thousands of CAD

Long-term debt

Estimated interest on long-term debt

Lease liabilities

Estimated interest on lease liabilities

Long-term service agreements and other

Total

Less than 1
year

1 - 3 years

3 - 5 years

More than 5
years

3,582,216

310,726

2,137,273

1,134,210

7

189,723

876,370

126,123

235,781

84,472

178,720

28,897

124,776

84,659

280,259

45,705

110,790

20,592

202,565

27,306

215

214,826

24,215

Total

5,010,213

727,591

2,658,686

1,384,888

239,048

4.4. FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

We use various financial instruments to help us manage our exposure to fluctuations of foreign currency exchange rates and

interest rates. Please refer to note 3 and 32 of our audited consolidated financial statements for additional information on our

financial instruments and hedging transactions.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 33

FISCAL 2020 RESULTS — 334.7. CAPABILITY TO DELIVER RESULTS

Despite the impact of COVID-19, as outlined in section 2.6 of the present document, CGI's management believes that the

Company has sufficient capital resources to support ongoing business operations and execute the Build and Buy growth

strategy. Our principal and most accretive uses of cash are: to invest in our business (procuring new large managed IT and

business  process  services  contracts  and  developing  business  and  IP  solutions);  to  pursue  accretive  acquisitions;  and  to

purchase for cancellation Class A Shares and pay down debt. In terms of financing, we are well positioned to continue executing

our four-pillar growth strategy in Fiscal 2021.

To successfully implement the Company's strategy, CGI relies on a strong leadership team, supported by highly knowledgeable

members with relevant relationships and significant experience in both IT and our targeted industries. CGI fosters leadership

development through the CGI Leadership Institute ensuring continuity and knowledge transfer across the organization. For

key positions, a detailed succession plan is established and revised frequently.

As a Company built on human capital, our professionals and their knowledge are critical to delivering quality service to our

clients. Our human resources program allows us to attract and retain the best talent as it provides competitive compensation

and  benefits,  a  favourable  working  environment,  training  programs  and  career  development  opportunities.  Employee

satisfaction is monitored annually through a Company-wide survey. Also, a majority of our professionals are owners of CGI

ManageMent's Discussion anD analysis

4.5. SELECTED MEASURES OF CAPITAL RESOURCES AND LIQUIDITY

As at September 30,

2020

2019

In thousands of CAD except for percentages
Reconciliation between net debt and long-term debt including the current portion:

awarded  the  bid.  We  would  also  be  liable  for  the  performance  bonds  in  the  event  of  a  default  in  the  performance  of  our

obligations. As at September 30, 2020, we had committed a total of $32.1 million for these bonds. To the best of our knowledge,

we complied with our performance obligations under all service contracts for which there was a performance or bid bond, and

the ultimate liability, if any, incurred in connection with these guarantees would not have a material adverse effect on our

Net debt

Add back:

Cash and cash equivalents

Short-term investments

Long-term investments

Fair value of foreign currency derivative financial instruments related to debt

2,777,928

2,117,229

consolidated results of operations or financial condition.

1,707,985

1,473

22,612

(46,533)

213,831

9,889

24,596

(34,338)

Long-term debt (including the current portion) and lease liabilities1

4,463,465

2,331,207

Net debt to capitalization ratio

Return on equity

Return on invested capital

Days sales outstanding
1

23.6%

16.0%

12.1%

47

22.9%

18.5%

15.1%

50

As at September 30, 2020, long-term debt including the current portion was $3,587.1 million and lease liabilities were $876.4 million.

We use the net debt to capitalization ratio as an indication of our financial leverage in order to realize our Build and Buy strategy
(please refer to section 1.2 of the present document for additional information on our Build and Buy strategy). The net debt

to capitalization ratio increased to 23.6% in Fiscal 2020. When excluding the impact of the adoption of IFRS 16, the net debt

to capitalization ratio would have been 17.6% in Fiscal 2020 down from 22.9% in Fiscal 2019, mostly due to higher capitalization

mainly as a result of the 2020 Term Loan and a higher cash generation.

ROE is a measure of the return we are generating for our shareholders. ROE decreased to 16.0% in Fiscal 2020 from 18.5%

through our Share Purchase Plan which, along with the Profit Participation Plan, allow them to share Company successes,

in Fiscal 2019. When excluding the impact of IFRS 16, our ROE would have been 15.9% in Fiscal 2020. The decrease was

further aligning stakeholders interests.

mainly due to lower net earnings over the last four quarters.

In  addition  to  capital  resources  and  talent,  CGI  has  established  the  Management  Foundation  encompassing  governance

ROIC is a measure of the Company’s efficiency in allocating the capital under our control to profitable investments. The return

policies, organizational model and sophisticated management frameworks for its business units and corporate processes.

on invested capital ratio decreased to 12.1% in Fiscal 2020 from 15.1% in Fiscal 2019. When excluding the impact of IFRS

This robust governance model provides a common business language for managing all operations consistently across the

16, the ROIC ratio would have been 12.7%. The decrease in ROIC was mainly the result of lower net earnings excluding net

globe, driving a focus on continuous improvement. CGI’s operations maintain appropriate certifications in accordance with

finance costs after-tax over the last four quarters.

service requirements such as the ISO and the Capability Maturity Model Integration (CMMI) certification programs.

DSO decreased to 47 days at the end of Fiscal 2020 when compared to 50 days in Fiscal 2019. In calculating the DSO, we
subtract the deferred revenue balance from trade accounts receivable and work in progress; for that reason, the timing of

payments received from managed IT and business process services clients in advance of the work to be performed and the

timing of payments related to project milestones can affect the DSO. The Company maintains a target DSO of 45 days.

4.6. GUARANTEES

In the normal course of operations, we may enter into agreements to provide financial or performance assurances to third

parties on the sale of assets, business divestitures and guarantees on government and commercial contracts.

In connection with sales of assets and business divestitures, the Company may be required to pay counterparties for costs

and losses incurred as a result of breaches in our contractual obligations, representations and warranties, intellectual property

right infringement and litigation against counterparties, among others. While some of the agreements specify a maximum

potential exposure, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the

maximum amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future

contingent events, the nature and likelihood of which cannot be determined at this time. The Company does not expect to

incur any potential payment in connection with these guarantees that could have a materially adverse effect on its audited

consolidated financial statements.

In the normal course of business, we may provide certain clients, principally governmental entities, with bid and performance

bonds. In general, we would only be liable for the amount of the bid bonds if we refuse to perform the project once we are

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 34

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 35

34awarded  the  bid.  We  would  also  be  liable  for  the  performance  bonds  in  the  event  of  a  default  in  the  performance  of  our

obligations. As at September 30, 2020, we had committed a total of $32.1 million for these bonds. To the best of our knowledge,

we complied with our performance obligations under all service contracts for which there was a performance or bid bond, and

the ultimate liability, if any, incurred in connection with these guarantees would not have a material adverse effect on our

consolidated results of operations or financial condition.

4.7. CAPABILITY TO DELIVER RESULTS

Despite the impact of COVID-19, as outlined in section 2.6 of the present document, CGI's management believes that the

Company has sufficient capital resources to support ongoing business operations and execute the Build and Buy growth

strategy. Our principal and most accretive uses of cash are: to invest in our business (procuring new large managed IT and

business  process  services  contracts  and  developing  business  and  IP  solutions);  to  pursue  accretive  acquisitions;  and  to

purchase for cancellation Class A Shares and pay down debt. In terms of financing, we are well positioned to continue executing

our four-pillar growth strategy in Fiscal 2021.

To successfully implement the Company's strategy, CGI relies on a strong leadership team, supported by highly knowledgeable

members with relevant relationships and significant experience in both IT and our targeted industries. CGI fosters leadership

development through the CGI Leadership Institute ensuring continuity and knowledge transfer across the organization. For

key positions, a detailed succession plan is established and revised frequently.

As a Company built on human capital, our professionals and their knowledge are critical to delivering quality service to our

clients. Our human resources program allows us to attract and retain the best talent as it provides competitive compensation

and  benefits,  a  favourable  working  environment,  training  programs  and  career  development  opportunities.  Employee

satisfaction is monitored annually through a Company-wide survey. Also, a majority of our professionals are owners of CGI

through our Share Purchase Plan which, along with the Profit Participation Plan, allow them to share Company successes,

further aligning stakeholders interests.

In  addition  to  capital  resources  and  talent,  CGI  has  established  the  Management  Foundation  encompassing  governance

policies, organizational model and sophisticated management frameworks for its business units and corporate processes.

This robust governance model provides a common business language for managing all operations consistently across the

globe, driving a focus on continuous improvement. CGI’s operations maintain appropriate certifications in accordance with

service requirements such as the ISO and the Capability Maturity Model Integration (CMMI) certification programs.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 35

FISCAL 2020 RESULTS — 355.2. FOREIGN EXCHANGE

dollar amounts in Canadian dollars.

Closing foreign exchange rates

As at September 30,

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

Average foreign exchange rates

ManageMent's Discussion anD analysis

5.  Fourth Quarter Result (Unaudited)
Fourth Quarter Results (Unaudited)
Fourth Quarter Results (Unaudited)

5.
5.

5.1. BOOKINGS AND BOOK-TO-BILL RATIO 

5.1. BOOKINGS AND BOOK-TO-BILL RATIO 
Bookings  for  the  quarter  ended  September 30,  2020  were  $3.5  billion  representing  a  book-to-bill  ratio  of  118.8%.  The

breakdown of the new bookings signed during the quarter is as follows:
Bookings  for  the  quarter  ended  September 30,  2020  were  $3.5  billion  representing  a  book-to-bill  ratio  of  118.8%.  The

breakdown of the new bookings signed during the quarter is as follows:

The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we

value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all

B

A

B

A

Contract Type

Service Type

A

B

H

G

F

E

D

C

Segment

78 % A. Managed IT and

Service Type

57 % A. U.S. Federal

Segment

A. Extensions, renewals

Contract Type

and add-ons

A. Extensions, renewals
B. New business

and add-ons

B. New business

22 %

B.

B.

78 % A. Managed IT and
22 %

Business Process
Services
Business Process
Services
System integration and
consulting
System integration and
consulting

E

D

C

B

A

Vertical Market

A. Government

Vertical Market

26 %

14 % B.
26 %

A. Government

Financial Services

14 % B.
14 %

C. MRD

Financial Services

57 % A. U.S. Federal

B. U.S. Commercial and
State Government
B. U.S. Commercial and
U.K.and Australia
State Government

43 % C.

43 % C.

D. Canada

U.K.and Australia

13 % D
14 %

C. MRD

Health

E. Western and
D. Canada

Southern Europe

E. Western and
F. Central and Eastern
Southern Europe
Europe

F. Central and Eastern
G. Scandinavia
Europe
H. Finland, Poland and
G. Scandinavia
Baltics
H. Finland, Poland and

Baltics

11 % E
13 % D

11 % E
9 %

Communication &
Health
Utilities
Communication &
Utilities

7 %
9 %
6 %
7 %
6 %

42 %

42 %
26 %

26 %
16 %

16 %
8 %

8 %
8 %

8 %

For the three months ended September 30,

2019

Change

2020

1.3325

1.5622

0.0181

1.7216

0.1487

2020

1.3327

1.5579

0.0179

1.7215

0.1503

2019

Change

1.3246

1.4446

0.0188

1.6302

0.1347

1.3205

1.4689

0.0188

1.6285

0.1378

0.6%

8.1%

(3.7%)

5.6%

10.4%

0.9%

6.1%

(4.8%)

5.7%

9.1%

The following table provides a summary of the bookings and book-to-bill ratio by segment:

The following table provides a summary of the bookings and book-to-bill ratio by segment:

In thousands of CAD except for percentages

In thousands of CAD except for percentages
Total CGI

Total CGI
Western and Southern Europe

U.S. Commercial and State Government
Western and Southern Europe
Canada
U.S. Commercial and State Government
U.S. Federal
Canada
U.K. and Australia
U.S. Federal
Central and Eastern Europe
U.K. and Australia
Scandinavia
Central and Eastern Europe
Finland, Poland and Baltics
Scandinavia

Finland, Poland and Baltics

Bookings for the three 
months ended 
September 30, 2020
Bookings for the three 
months ended 
3,474,148
September 30, 2020

Bookings for the year 
ended September 30, 
2020
Bookings for the year 
ended September 30, 
11,847,704
2020

Book-to-bill ratio for 
the year ended 
September 30, 2020
Book-to-bill ratio for 
the year ended 
97.4 %
September 30, 2020

3,474,148
391,598

11,847,704
1,860,234

495,585
391,598
458,330
495,585
879,881
458,330
491,920
879,881
321,158
491,920
224,027
321,158
211,649
224,027

211,649

2,027,383
1,860,234
1,443,508
2,027,383
1,747,090
1,443,508
1,308,393
1,747,090
1,341,408
1,308,393
1,290,579
1,341,408
829,109
1,290,579

829,109

97.4 %
97.2 %

106.3 %
97.2 %
78.9 %
106.3 %
100.7 %
78.9 %
83.4 %
100.7 %
107.5 %
83.4 %
111.5 %
107.5 %
103.1 %
111.5 %

103.1 %

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 36

Page 36

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 37

365.2. FOREIGN EXCHANGE

The Company operates globally and is exposed to changes in foreign currency rates. Accordingly, as prescribed by IFRS, we

value assets, liabilities and transactions that are measured in foreign currencies using various exchange rates. We report all

dollar amounts in Canadian dollars.

Closing foreign exchange rates

As at September 30,

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

Average foreign exchange rates

For the three months ended September 30,

U.S. dollar

Euro

Indian rupee

British pound

Swedish krona

2020

1.3325

1.5622

0.0181

1.7216

0.1487

2020

1.3327

1.5579

0.0179

1.7215

0.1503

2019

Change

1.3246

1.4446

0.0188

1.6302

0.1347

0.6%

8.1%

(3.7%)

5.6%

10.4%

2019

Change

1.3205

1.4689

0.0188

1.6285

0.1378

0.9%

6.1%

(4.8%)

5.7%

9.1%

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 37

FISCAL 2020 RESULTS — 37ManageMent's Discussion anD analysis

5.3. REVENUE DISTRIBUTION
5.3. REVENUE DISTRIBUTION

5.4. REVENUE BY SEGMENT

The following charts provide additional information regarding our revenue mix for the quarter ended September 30, 2020:
The following charts provide additional information regarding our revenue mix for the quarter ended September 30, 2020:

B

A

H

G

F

E

D

C

A

B

D

C

E

A

B

Service Type
Service Type

Client Geography
Client Geography

Vertical Market
Vertical Market

A. Managed IT and Business Process Services
A. Managed IT and Business Process Services
B.
B.

System integration and consulting
System integration and consulting

56% A.
56% A.
44% B.
44% B.
C.
C.
D.
D.
E.
E.
F.
F.
G.
G.
H.
H.

U.S.
U.S.
Canada
Canada
U.K.
U.K.
France
France
Germany
Germany
Sweden
Sweden
Finland
Finland
Rest of the world
Rest of the world

Government
Government
MRD
MRD
Financial services
Financial services
Communications & utilities
Communications & utilities
Health
Health

35%
35%
22%
22%
22%
22%
14%
14%
7%
7%

31% A.
31% A.
15% B.
15% B.
13% C.
13% C.
13% D.
13% D.
6% E.
6% E.
6%
6%
6%
6%
10%
10%

5.3.1. Client Concentration
5.3.1. Client Concentration

IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity
IFRS guidance on segment disclosures defines a single customer as a group of entities that are known to the reporting entity
to be under common control. As a consequence, our work for the U.S. federal government including its various agencies
to be under common control. As a consequence, our work for the U.S. federal government including its various agencies
represented 14.5% of our revenue for Q4 2020 as compared to 13.7% for Q4 2019.
represented 14.5% of our revenue for Q4 2020 as compared to 13.7% for Q4 2019.

The following table provides a summary of the year-over-year changes in our revenue, in total and by segment, separately

showing the impacts of foreign currency exchange rate variations between the Q4 2020 and Q4 2019 periods. The Q4 2019

revenue by segment was recorded reflecting the actual average foreign exchange rates for that period. The foreign exchange

impact is the difference between the current period’s actual results and the current period’s results converted with the prior

Revenue prior to foreign currency impact

430,572

(34,329)

(8.0%)

Revenue prior to foreign currency impact

416,713

10,427

year’s average foreign exchange rates.

For the three months ended September 30,

In thousands of CAD except for percentages

Total CGI revenue

Variation prior to foreign currency impact

Foreign currency impact

Variation over previous period

Western and Southern Europe

Revenue prior to foreign currency impact

Foreign currency impact

Western and Southern Europe revenue

U.S. Commercial and State Government

Revenue prior to foreign currency impact

Foreign currency impact

U.S. Commercial and State Government

revenue

Canada

Foreign currency impact

Canada revenue

U.S. Federal

Foreign currency impact

U.S. Federal revenue

U.K. and Australia

Revenue prior to foreign currency impact

Foreign currency impact

U.K. and Australia revenue

Central and Eastern Europe

Revenue prior to foreign currency impact

Foreign currency impact

Central and Eastern Europe revenue

Scandinavia

Revenue prior to foreign currency impact

Foreign currency impact

Scandinavia revenue

Finland, Poland and Baltics

Revenue prior to foreign currency impact

Foreign currency impact

Finland, Poland & Baltics revenue

2020

2019

$

%

Change

2,925,560

2,959,230

(33,670)

(1.1%)

(4.5%)

3.4%

(1.1%)

407,659

25,405

433,064

456,549

4,822

461,371

396,243

512

396,755

427,140

4,236

431,376

328,405

19,068

347,473

289,263

17,577

306,840

218,593

15,597

234,190

167,945

10,467

178,412

475,297

(67,638)

(14.2%)

475,297

(42,233)

(8.9%)

447,527

9,022

2.0%

447,527

13,844

3.1%

430,572

(33,817)

(7.9%)

416,713

14,663

2.5%

3.5%

337,964

(9,559)

(2.8%)

337,964

9,509

2.8%

293,196

(3,933)

(1.3%)

293,196

13,644

4.7%

260,367

(41,774)

(16.0%)

260,367

(26,177)

(10.1%)

176,327

(8,382)

(4.8%)

176,327

2,085

1.2%

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020
CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 38
Page 38

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 39

385.4. REVENUE BY SEGMENT

The following table provides a summary of the year-over-year changes in our revenue, in total and by segment, separately

showing the impacts of foreign currency exchange rate variations between the Q4 2020 and Q4 2019 periods. The Q4 2019

revenue by segment was recorded reflecting the actual average foreign exchange rates for that period. The foreign exchange

impact is the difference between the current period’s actual results and the current period’s results converted with the prior

year’s average foreign exchange rates.

For the three months ended September 30,

2020

2019

$

%

Change

In thousands of CAD except for percentages
Total CGI revenue

Variation prior to foreign currency impact

Foreign currency impact

Variation over previous period

Western and Southern Europe

Revenue prior to foreign currency impact

Foreign currency impact

Western and Southern Europe revenue

U.S. Commercial and State Government

Revenue prior to foreign currency impact

Foreign currency impact

U.S. Commercial and State Government
revenue

Canada

Revenue prior to foreign currency impact

Foreign currency impact

Canada revenue

U.S. Federal

Revenue prior to foreign currency impact

Foreign currency impact

U.S. Federal revenue

U.K. and Australia

Revenue prior to foreign currency impact

Foreign currency impact

U.K. and Australia revenue

Central and Eastern Europe

Revenue prior to foreign currency impact

Foreign currency impact

Central and Eastern Europe revenue

Scandinavia

Revenue prior to foreign currency impact

Foreign currency impact

Scandinavia revenue

Finland, Poland and Baltics

Revenue prior to foreign currency impact

Foreign currency impact

Finland, Poland & Baltics revenue

2,925,560

2,959,230

(33,670)

(1.1%)

(4.5%)

3.4%

(1.1%)

407,659

25,405

433,064

456,549

4,822

461,371

396,243

512

396,755

427,140

4,236

431,376

328,405

19,068

347,473

289,263

17,577

306,840

218,593

15,597

234,190

167,945

10,467

178,412

475,297

(67,638)

(14.2%)

475,297

(42,233)

(8.9%)

447,527

9,022

2.0%

447,527

13,844

3.1%

430,572

(34,329)

(8.0%)

430,572

(33,817)

(7.9%)

416,713

10,427

416,713

14,663

2.5%

3.5%

337,964

(9,559)

(2.8%)

337,964

9,509

2.8%

293,196

(3,933)

(1.3%)

293,196

13,644

4.7%

260,367

(41,774)

(16.0%)

260,367

(26,177)

(10.1%)

176,327

(8,382)

(4.8%)

176,327

2,085

1.2%

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 39

FISCAL 2020 RESULTS — 39ManageMent's Discussion anD analysis

For the three months ended September 30,

2020

2019

$

%

Change

5.4.5. U.K. and Australia

9.7%

1.1%

156,388

15,197

177,440

(5,855)

171,585

156,388

21,052

13.5%

(35,506)

(35,121)

(385)

In thousands of CAD except for percentages
Asia Pacific

Revenue prior to foreign currency impact

Foreign currency impact

Asia Pacific revenue

Eliminations

Revenue in our U.K. and Australia segment was $347.5 million in Q4 2020, an increase of $9.5 million or 2.8% over the same

period last year. On a constant currency basis, revenue decreased by $9.6 million or 2.8%. The change was mainly due to

the non-renewal of certain infrastructure contracts and the successful completion of the build phase of a large project within

the communications and utilities vertical market. This was partly offset by the SCISYS acquisition.

On a client geographic basis, the top two U.K. and Australia vertical markets were government and communications & utilities,

generating combined revenues of approximately $285 million for the three months ended September 30, 2020.

5.4.6. Central and Eastern Europe

Revenue in our Central and Eastern Europe segment was $306.8 million in Q4 2020, an increase of $13.6 million or 4.7%

over the same period last year. On a constant currency basis, revenue decreased by $3.9 million or 1.3%. The change in

revenue was mainly due to the impact of COVID-19, mainly within the MRD vertical market, and a higher proportion of client

projects  transferred  to  our  global  delivery  centers  of  excellence  in Asia-Pacific.  This  was  partially  offset  by  the  SCISYS

On a client geographic basis, the top two Central and Eastern Europe vertical markets were MRD and government, generating

combined revenues of approximately $202 million for the three months ended September 30, 2020.

acquisition.

5.4.7. Scandinavia

Revenue in our Scandinavia segment was $234.2 million, a decrease of $26.2 million or 10.1% over the same period last

year. On a constant currency basis, revenue decreased by $41.8 million or 16.0%. The decrease was mainly the result of  a

slowdown of activities primarely within the MRD vertical market related to the impact of COVID-19, as well as the non-renewal

of infrastructure contracts.

On a client geographic basis, the top two Scandinavia vertical markets were MRD and government, generating combined

revenues of approximately $180 million for the three months ended September 30, 2020.

5.4.8. Finland, Poland and Baltics 

Revenue in our Finland, Poland and Baltics segment was $178.4 million, an increase of $2.1 million or 1.2% over the same

period last year. On a constant currency basis, revenue decreased by $8.4 million or 4.8% mainly due to lower work volumes

in the government vertical market, projects completed in the financial services vertical market and the impact of COVID-19.

On a client geographic basis, the top two Finland, Poland and Baltics vertical markets were government and financial services,

generating combined revenues of approximately $109 million for the three months ended September 30, 2020.

5.4.9. Asia Pacific

We ended the fourth quarter of Fiscal 2020 with revenue  of $2,925.6 million, a decrease of $33.7 million, or 1.1% when

compared to the same period of Fiscal 2019. On a constant currency basis, revenue decreased by $132.9 million or 4.5%.

Foreign currency rate fluctuations favourably impacted our revenue by $99.2 million or 3.4%. The change in revenue was

mainly due to the slowdown of activities, primarily in the MRD, financial services and communications & utilities vertical markets,

mostly as a result of COVID-19. This was partly offset by recent business acquisitions.

5.4.1. Western and Southern Europe

Revenue in our Western and Southern Europe segment was $433.1 million in Q4 2020, a decrease of $42.2 million or 8.9%

over the same period last year. On a constant currency basis, revenue decreased by $67.6 million or 14.2%. The change in
revenue was due to the slowdown of activities mainly within the financial services and MRD vertical markets, primarily as a

result of COVID-19. This was partially offset by the Meti acquisition.

On a client geographic basis, the top two Western and Southern Europe vertical markets were MRD and financial services,

generating combined revenues of approximately $266 million for the three months ended September 30, 2020.

5.4.2. U.S. Commercial and State Government

Revenue from our U.S. Commercial and State Government segment was $461.4 million in Q4 2020, an increase of $13.8

million or 3.1% compared to the same period last year. On a constant currency basis, revenue increased by $9.0 million or

2.0%. The increase was mainly driven by growth within the financial services vertical market, including higher IP sales and

service revenue. This was partly offset by an adjustment due to a reevaluation of cost to complete on a project and lower work

volume within the communications & utilities vertical market.

On a client geographic basis, the top two U.S. Commercial and State Government vertical markets were financial services

and government, generating combined revenues of approximately $279 million for the three months ended September 30,

2020.

5.4.3. Canada

Revenue in our Canada segment was $396.8 million in Q4 2020, a decrease of $33.8 million or 7.9% over the same period

last year. On a constant currency basis, revenue decreased by $34.3 million or 8.0%. The change was mainly due to the

impact of COVID-19, lower work volumes and license sales, all within the financial services vertical market, and a higher

Revenue in our Asia Pacific segment was $171.6 million, an increase of $15.2 million or 9.7% over the same period last year.

On a constant currency basis, revenue increased by $21.1 million or 13.5%. The increase was mainly driven by the continued

demand for our offshore delivery centers, predominantly within the financial services and communications & utilities vertical

proportion of client projects transferred to our global delivery centers of excellence in Asia-Pacific.

markets.

On a client geographic basis, the top two Canada vertical markets were financial services and communications & utilities,

generating combined revenues of approximately $281 million for the three months ended September 30, 2020.

         5.4.4. U.S. Federal

Revenue in our U.S. Federal segment was $431.4 million in Q4 2020, an increase of $14.7 million or 3.5% over the same

period last year. On a constant currency basis, revenue increased by $10.4 million or 2.5%. The increase was driven by IP

solutions, application support and cybersecurity services as well as recent business acquisitions. This was partly offset by
lower transaction volumes related to our IP business process services, mainly due to the impact of the COVID-19 and certain

adjustments on client contracts.

For the three months ended September 30, 2020, 84% of revenues within the U.S. Federal segment were federal civilian

based.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 40

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 41

405.4.5. U.K. and Australia

Revenue in our U.K. and Australia segment was $347.5 million in Q4 2020, an increase of $9.5 million or 2.8% over the same

period last year. On a constant currency basis, revenue decreased by $9.6 million or 2.8%. The change was mainly due to

the non-renewal of certain infrastructure contracts and the successful completion of the build phase of a large project within

the communications and utilities vertical market. This was partly offset by the SCISYS acquisition.

On a client geographic basis, the top two U.K. and Australia vertical markets were government and communications & utilities,

generating combined revenues of approximately $285 million for the three months ended September 30, 2020.

5.4.6. Central and Eastern Europe

Revenue in our Central and Eastern Europe segment was $306.8 million in Q4 2020, an increase of $13.6 million or 4.7%

over the same period last year. On a constant currency basis, revenue decreased by $3.9 million or 1.3%. The change in

revenue was mainly due to the impact of COVID-19, mainly within the MRD vertical market, and a higher proportion of client

projects  transferred  to  our  global  delivery  centers  of  excellence  in Asia-Pacific.  This  was  partially  offset  by  the  SCISYS

acquisition.

On a client geographic basis, the top two Central and Eastern Europe vertical markets were MRD and government, generating

combined revenues of approximately $202 million for the three months ended September 30, 2020.

5.4.7. Scandinavia

Revenue in our Scandinavia segment was $234.2 million, a decrease of $26.2 million or 10.1% over the same period last

year. On a constant currency basis, revenue decreased by $41.8 million or 16.0%. The decrease was mainly the result of  a

slowdown of activities primarely within the MRD vertical market related to the impact of COVID-19, as well as the non-renewal

of infrastructure contracts.

On a client geographic basis, the top two Scandinavia vertical markets were MRD and government, generating combined

revenues of approximately $180 million for the three months ended September 30, 2020.

5.4.8. Finland, Poland and Baltics 

Revenue in our Finland, Poland and Baltics segment was $178.4 million, an increase of $2.1 million or 1.2% over the same

period last year. On a constant currency basis, revenue decreased by $8.4 million or 4.8% mainly due to lower work volumes

in the government vertical market, projects completed in the financial services vertical market and the impact of COVID-19.

On a client geographic basis, the top two Finland, Poland and Baltics vertical markets were government and financial services,

generating combined revenues of approximately $109 million for the three months ended September 30, 2020.

5.4.9. Asia Pacific

Revenue in our Asia Pacific segment was $171.6 million, an increase of $15.2 million or 9.7% over the same period last year.

On a constant currency basis, revenue increased by $21.1 million or 13.5%. The increase was mainly driven by the continued

demand for our offshore delivery centers, predominantly within the financial services and communications & utilities vertical

markets.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 41

FISCAL 2020 RESULTS — 41ManageMent's Discussion anD analysis

5.5. ADJUSTED EBIT BY SEGMENT

For the three months ended September 30,

In thousands of CAD except for percentages

Western and Southern Europe

As a percentage of segment revenue

U.S. Commercial and State Government

As a percentage of segment revenue

Canada

As a percentage of segment revenue

U.S. Federal

As a percentage of segment revenue

U.K. and Australia

As a percentage of segment revenue

Central and Eastern Europe

As a percentage of segment revenue

Scandinavia

As a percentage of segment revenue

Finland, Poland and Baltics

As a percentage of segment revenue

Asia Pacific

As a percentage of segment revenue

Adjusted EBIT

Adjusted EBIT margin

2020

2019

$

%

Change

5.5.4. U.S. Federal

Adjusted EBIT in the U.S. Federal segment was $58.1 million in Q4 2020, a decrease of $1.4 million when compared to Q4

2019. Adjusted EBIT margin decreased to 13.5% from 14.3% in Q4 2019. The change in adjusted EBIT margin  was primarily

due to lower profitability and adjustments on isolated client contracts in the defense sector and lower business process services

59,742

13.8%

66,474

14.4%

85,602

21.6%

58,073

13.5%

55,749

16.0%

38,223

12.5%

7,805

3.3%

32,931

18.5%

52,964

30.9%

74,832

15.7%

68,161

15.2%

98,107

22.8%

59,490

14.3%

44,230

13.1%

30,494

10.4%

11,835

4.5%

32,072

18.2%

38,236

24.4%

457,563

15.6%

457,457

15.5%

(15,090)

(20.2%)

(1,687)

(2.5%)

volumes, mostly related to COVID-19.

5.5.5. U.K. and Australia

(12,505)

(12.7%)

mainly due to the favourable impact of a renegotiation on a client contract, lower discretionary expenses due to COVID-19

(1,417)

(2.4%)

11,519

26.0%

7,729

25.3%

was in part offset by the slowdown of activities in the MRD vertical market, mostly related to COVID-19.

(4,030)

(34.1%)

859

2.7%

14,728

38.5%

106

—%

Adjusted EBIT for the quarter was $457.6 million a decrease of $0.1 million from Q4 2019. The adjusted EBIT margin increased

to 15.6% from 15.5% for the same period last year, mainly due to lower discretionary expenses due to COVID-19, synergies

achieved through the optimization and modernization of our infrastructure business, savings generated from the Restructuring

plan and the $8.5 million impact of adoption of IFRS 16. This was partly offset by adjustments on client contracts.

5.5.1. Western and Southern Europe

Adjusted EBIT in the Western and Southern Europe segment was $59.7 million in Q4 2020, a decrease of $15.1 million when

compared to Q4 2019. Adjusted EBIT margin decreased to 13.8% from 15.7% in Q4 2019, primarily due to the slowdown of

activities identified in the revenue section. This was partially offset by lower performance based compensation.

5.5.2. U.S. Commercial and State Government

Adjusted EBIT in the U.S. Commercial and State Government segment was $66.5 million in Q4 2020, a decrease of $1.7

million when compared to Q4 2019. Adjusted EBIT margin decreased to 14.4% from 15.2% in Q4 2019.The change in adjusted

EBIT margin was mainly due to an adjustment due to a reevaluation of cost to complete on a project and a litigation provision.

This was in part offset by the impact of higher IP sales and solution revenue and lower discretionary expenses and fringe

benefits due to COVID-19.

5.5.3. Canada

Adjusted EBIT in the Canada segment was $85.6 million in Q4 2020, a decrease of $12.5 million when compared to Q4 2019.

Adjusted EBIT margin decreased to 21.6% from 22.8% in Q4 2019. The change in adjusted EBIT margin was mainly due to

the impact of lower IP license sales and service revenue within the financial services vertical market and the reevaluations of

costs to complete on projects. This was partly offset by synergies achieved through the optimization and modernization of our

infrastructure business and the impact of the adoption of IFRS 16.

Adjusted EBIT in the U.K. and Australia segment was $55.7 million in Q4 2020, an increase of $11.5 million when compared

to Q4 2019. Adjusted EBIT margin increased to 16.0% from 13.1% in Q4 2019. The increase in adjusted EBIT margin was

and the impact of the adoption of IFRS 16.

5.5.6. Central and Eastern Europe

Adjusted EBIT in the Central and Eastern Europe segment was $38.2 million in Q4 2020, an increase of $7.7 million when

compared to Q4 2019. Adjusted EBIT margin increased to 12.5% from 10.4% in Q4 2019 due to the benefits of synergies

achieved through the integration of the prior year's business acquisitions and lower performance based compensation. This

5.5.7. Scandinavia

Adjusted EBIT in the Scandinavia segment was $7.8 million in Q4 2020, a decrease of $4.0 million when compared to Q4

2019. Adjusted EBIT margin decreased to 3.3% from 4.5% in Q4 2019. The change in adjusted EBIT margin was mainly driven

by a slowdown of activities, mostly related to COVID-19, in part offset by the savings generated from the Restructuring Plan

(see section 3.7.2. of the present document).

5.5.8. Finland, Poland and Baltics

Adjusted EBIT in our Finland, Poland and Baltics segment was $32.9 million, an increase of $0.9 million, when compared to

the same period last year. Adjusted EBIT margin increased to 18.5% from 18.2% mainly due to lower discretionary expenses

and the temporary payroll tax relief, both due to COVID-19. This was mainly offset by the impact of lower work volumes in

part due to COVID-19 and the prior year adjustments in performance based compensation accruals.

5.5.9. Asia Pacific

Adjusted EBIT in the Asia Pacific segment was $53.0 million in Q4 2020, an increase of $14.7 million when compared to Q4

2019, while the adjusted EBIT margin increased to 30.9% from 24.4% Q4 2019. The increase in adjusted EBIT margin was

mostly due to automation and other productivity improvements, predominantly within the financial services and communications

& utilities vertical markets, cost reduction in transportation and facilities due to the COVID-19 shutdown, the impact of the

adoption of IFRS 16 and the favourable impact of our currency forward contracts.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 42

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 43

425.5.4. U.S. Federal

Adjusted EBIT in the U.S. Federal segment was $58.1 million in Q4 2020, a decrease of $1.4 million when compared to Q4

2019. Adjusted EBIT margin decreased to 13.5% from 14.3% in Q4 2019. The change in adjusted EBIT margin  was primarily

due to lower profitability and adjustments on isolated client contracts in the defense sector and lower business process services

volumes, mostly related to COVID-19.

5.5.5. U.K. and Australia

Adjusted EBIT in the U.K. and Australia segment was $55.7 million in Q4 2020, an increase of $11.5 million when compared

to Q4 2019. Adjusted EBIT margin increased to 16.0% from 13.1% in Q4 2019. The increase in adjusted EBIT margin was

mainly due to the favourable impact of a renegotiation on a client contract, lower discretionary expenses due to COVID-19

and the impact of the adoption of IFRS 16.

5.5.6. Central and Eastern Europe

Adjusted EBIT in the Central and Eastern Europe segment was $38.2 million in Q4 2020, an increase of $7.7 million when

compared to Q4 2019. Adjusted EBIT margin increased to 12.5% from 10.4% in Q4 2019 due to the benefits of synergies

achieved through the integration of the prior year's business acquisitions and lower performance based compensation. This

was in part offset by the slowdown of activities in the MRD vertical market, mostly related to COVID-19.

5.5.7. Scandinavia

Adjusted EBIT in the Scandinavia segment was $7.8 million in Q4 2020, a decrease of $4.0 million when compared to Q4

2019. Adjusted EBIT margin decreased to 3.3% from 4.5% in Q4 2019. The change in adjusted EBIT margin was mainly driven

by a slowdown of activities, mostly related to COVID-19, in part offset by the savings generated from the Restructuring Plan

(see section 3.7.2. of the present document).

5.5.8. Finland, Poland and Baltics

Adjusted EBIT in our Finland, Poland and Baltics segment was $32.9 million, an increase of $0.9 million, when compared to

the same period last year. Adjusted EBIT margin increased to 18.5% from 18.2% mainly due to lower discretionary expenses

and the temporary payroll tax relief, both due to COVID-19. This was mainly offset by the impact of lower work volumes in

part due to COVID-19 and the prior year adjustments in performance based compensation accruals.

5.5.9. Asia Pacific

Adjusted EBIT in the Asia Pacific segment was $53.0 million in Q4 2020, an increase of $14.7 million when compared to Q4

2019, while the adjusted EBIT margin increased to 30.9% from 24.4% Q4 2019. The increase in adjusted EBIT margin was

mostly due to automation and other productivity improvements, predominantly within the financial services and communications

& utilities vertical markets, cost reduction in transportation and facilities due to the COVID-19 shutdown, the impact of the

adoption of IFRS 16 and the favourable impact of our currency forward contracts.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 43

FISCAL 2020 RESULTS — 43ManageMent's Discussion anD analysis

5.6. NET EARNINGS AND EARNINGS PER SHARE

5.6.1. Net Earnings and Earnings per Share Excluding Specific Items

The following table sets out the information supporting the earnings per share calculations:

Below is a table showing the year-over-year comparison excluding specific items, namely acquisition-related and integration

For the three months ended September 30,

In thousands of CAD except for percentage and shares data
Adjusted EBIT

Minus the following items:

Acquisition-related and integration costs

Restructuring costs

Net finance costs

Earnings before income taxes

Income tax expense

Effective tax rate

Net earnings

Margin

Weighted average number of shares

2020

2019

457,563

457,457

5,302

84,255

30,424

337,582

85,668

25.4%

251,914

8.6%

27,291

—

17,824

412,342

88,253

21.4%

324,089

11.0%

Change

$

106

%

0.0%

(21,989)

(80.6%)

84,255

12,600

(74,760)

(2,585)

—

70.7%

(18.1%)

(2.9%)

(72,175)

(22.3%)

Class A subordinate voting shares and Class B multiple voting shares
(basic)

258,210,169

268,135,727

Class A subordinate voting shares and Class B multiple voting shares
(diluted)

261,790,231

273,090,564

(3.7%)

(4.1%)

Earnings per share (in dollars)

Basic EPS

Diluted EPS

0.98

0.96

1.21

1.19

(0.23)

(0.23)

(19.0%)

(19.3%)

For Q4 2020, the income tax expense was $85.7 million compared to $88.3 million for the same period last year, while our

effective tax rate increased to 25.4% from 21.4%. During the quarter ended September 30, 2019, the Company settled with

the German tax authorities and booked $115.5 million of additional corporate tax losses and recorded a $18.5 million income

tax recovery. When excluding that tax adjustment and tax effects from acquisition-related and integration costs and restructuring

costs, the effective tax rate would have been 25.5% in Q4 2020, compared to 25.1% in Q4 2019. The increase in the effective

tax  rate  was  mainly  attributable  to  less  non-taxable  R&D  tax  credits  in  the  U.S.  partly  offset  by  a  different  geographical

profitability mix mainly within our France and U.K. operations.

During the quarter, the Company did not purchase any Class A subordinate voting Shares for cancellation while 359,588 stock

options were exercised. 

costs as well as restructuring costs :

For the three months ended September 30,

In thousands of CAD except for percentage and shares data

Earnings before income taxes

Add back:

Acquisition-related and integration costs

Restructuring costs

Earnings before income taxes excluding specific items

Income tax expense

Effective tax rate

Add back:

Tax deduction on acquisition-related and integration costs

Impact on effective tax rate

Tax deduction on restructuring costs

Impact on effective tax rate

Tax adjustment

Impact on effective tax rate

Income tax expense excluding specific items

Effective tax rate excluding specific items

Net earnings excluding specific items

Net earnings excluding specific items margin

Weighted average number of shares outstanding

2020

2019

$

%

Change

337,582

412,342

(74,760)

(18.1%)

5,302

84,255

427,139

85,668

25.4%

1,210

—

21,871

0.1%

—

—

108,749

25.5%

318,390

10.9%

27,291

—

439,633

88,253

21.4%

3,467

(0.5%)

—

—

18,451

4.2%

110,171

25.1%

329,462

11.1%

(21,989)

84,255

(12,494)

(2,585)

(80.6%)

—

(2.8%)

(2.9%)

(2,257)

(65.1%)

21,871

—

(1,422)

(1.3%)

(11,072)

(3.4%)

Class A subordinate voting shares and Class B multiple voting shares

258,210,169

268,135,727

Class A subordinate voting shares and Class B multiple voting shares

261,790,231

273,090,564

(3.7%)

(4.1%)

Earnings per share excluding specific items (in dollars)

1.23

1.22

1.23

1.21

—

0.01

—

0.8%

(basic)

(diluted)

Basic EPS

Diluted EPS

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 44

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 45

445.6.1. Net Earnings and Earnings per Share Excluding Specific Items

Below is a table showing the year-over-year comparison excluding specific items, namely acquisition-related and integration

costs as well as restructuring costs :

For the three months ended September 30,

In thousands of CAD except for percentage and shares data
Earnings before income taxes

Add back:

Acquisition-related and integration costs

Restructuring costs

Earnings before income taxes excluding specific items

Income tax expense

Effective tax rate

Add back:

Tax deduction on acquisition-related and integration costs

Impact on effective tax rate

Tax deduction on restructuring costs

Impact on effective tax rate

Tax adjustment

Impact on effective tax rate

Income tax expense excluding specific items

Effective tax rate excluding specific items

Net earnings excluding specific items

Net earnings excluding specific items margin

Weighted average number of shares outstanding

2020

2019

$

%

Change

337,582

412,342

(74,760)

(18.1%)

5,302

84,255

427,139

85,668

25.4%

1,210

—

21,871

0.1%

—

—

108,749

25.5%

318,390

10.9%

27,291

—

439,633

88,253

21.4%

3,467

(0.5%)

—

—

18,451

4.2%

110,171

25.1%

329,462

11.1%

(21,989)

84,255

(12,494)

(2,585)

(80.6%)

—

(2.8%)

(2.9%)

(2,257)

(65.1%)

21,871

—

(1,422)

(1.3%)

(11,072)

(3.4%)

Class A subordinate voting shares and Class B multiple voting shares
(basic)

258,210,169

268,135,727

Class A subordinate voting shares and Class B multiple voting shares
(diluted)

261,790,231

273,090,564

(3.7%)

(4.1%)

Earnings per share excluding specific items (in dollars)

Basic EPS

Diluted EPS

1.23

1.22

1.23

1.21

—

0.01

—

0.8%

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 45

FISCAL 2020 RESULTS — 45ManageMent's Discussion anD analysis

5.7. CONSOLIDATED STATEMENTS OF CASH FLOWS

5.7.2. Cash Used in Investing Activities

As at September 30, 2020, cash and cash equivalents were $1,708.0 million. The following table provides a summary of the

For Q4 2020, $68.0 million was used in investing activities while $94.7 million was used in the prior year. 

generation and use of cash and cash equivalents for the quarters ended September 30, 2020 and 2019.

The following table provides a summary of the generation and use of cash from investing activities:

For the three months ended September 30,

2020

2019

Change

For the three months ended September 30,

2020

2019

Change

In thousands of CAD
Cash provided by operating activities

Cash used in investing activities

Cash used in financing activities

Effect of foreign exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

5.7.1. Cash Provided by Operating Activities

492,000

(67,996)

(90,724)

9,426

342,706

405,214

(94,730)

(307,835)

(13,969)

(11,320)

86,786

26,734

217,111

23,395

354,026

In thousands of CAD

Business acquisitions

Purchase of property, plant and equipment

Additions to contract costs

Additions to intangible assets

Net change in short-term investments and purchase of long-term investments

Cash used in investing activities

7,083

(31,513)

(19,166)

(29,410)

5,010

(67,996)

(14,876)

(41,592)

(12,679)

(26,421)

838

(94,730)

21,959

10,079

(6,487)

(2,989)

4,172

26,734

For Q4 2020, cash provided by operating activities was $492.0 million compared to $405.2 million in Q4 2019, or 16.8% of

The decrease of $26.7 million in cash used in investing activities during the three months ended September 30, 2020 was

revenue compared to 13.7% last year. 

mainly due to the decrease in cash used for business acquisitions, as well as a decrease of investments in computer equipment.

The following table provides a summary of the generation and use of cash from operating activities.

This was partially offset by an increase in cash used in contract costs.

For the three months ended September 30,

2020

2019

Change

5.7.3. Cash Used in Financing Activities

In thousands of CAD
Net earnings

Amortization, depreciation and impairment
Other adjustments 1

Cash flow from operating activities before net change in non-cash
working capital items

Net change in non-cash working capital items:

Accounts receivable, work in progress and deferred revenue

Accounts payable and accrued liabilities, accrued compensation,
provisions and long-term liabilities
Other 2

Net change in non-cash working capital items

Cash provided by operating activities

251,914

152,459

22,957

427,330

151,583

(14,054)

(72,859)

64,670

492,000

324,089

97,155

6,971

428,215

74,308

(63,567)

(33,742)

(23,001)

405,214

(72,175)

55,304

15,986

(885)

77,275

49,513

(39,117)

87,671

86,786

1

2  

Other adjustments are comprised of deferred income taxes, foreign exchange (gain) loss, loss on sale of business and share-based payment costs.
Comprised of prepaid expenses and other assets, long-term financial assets, retirement benefits obligations, derivative financial instruments and income
taxes.

For the three months ended September 30, 2020, the increase in our cash provided by operating activities was mostly due

to the timing of collection of receivables and the impact of $36.4 million coming from the change in presentation of the payment

of leases resulting from the adoption of IFRS 16. This was partially offset by repayments of government deferral programs

and the timing of income tax payments.

The timing of our working capital inflows and outflows will always have an impact on the cash flow from operations.

For the three months ended September 30,

2020

2019

Change

In thousands of CAD

Net change in unsecured committed revolving credit facility

Payment of lease liabilities

Net change in long-term debt

Repayment of debt assumed in a business acquisition

Settlement of derivative financial instruments

Purchase and cancellation of Class A subordinate voting shares held in trusts

Issuance of Class A subordinate voting shares

Cash used in financing activities

1

(39,820)

(57,613)

(97,432)

(38)

(3,903)

—

10,649

(90,724)

(95,119)

—

(123,446)

(218,565)

(767)

1,380

(106,143)

16,260

(307,835)

95,120

(39,820)

65,833

121,133

729

(5,283)

106,143

(5,611)

217,111

During Q4 2020, we used $57.6 million to reduce our outstanding long-term debt mainly driven by scheduled repayments on

Senior unsecured notes in the amount of $65.9 million, and we paid $39.8 million of lease liabilities, of which $36.4 million

were related to the adoption of IFRS 16. During Q4 2019, we used $123.4 million to reduce our outstanding long-term debt

mainly driven by scheduled repayments on Senior unsecured notes in the amount of $119.2 million and we repaid $95.1 million

on the Company's unsecured committed revolving credit facility.

During Q4 2020, we did not purchase Class A Shares for cancellation under the NCIB, while for the same period last year,

we used $106.1 million to purchase Class A Shares for cancellation under the NCIB.

In Q4 2020, we received $10.6 million in proceeds from the exercise of stock options, compared to $16.3 million during the

same period last year.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 46

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 47

465.7.2. Cash Used in Investing Activities

For Q4 2020, $68.0 million was used in investing activities while $94.7 million was used in the prior year. 

The following table provides a summary of the generation and use of cash from investing activities:

For the three months ended September 30,

2020

2019

Change

In thousands of CAD
Business acquisitions

Purchase of property, plant and equipment

Additions to contract costs

Additions to intangible assets

Net change in short-term investments and purchase of long-term investments

Cash used in investing activities

7,083

(31,513)

(19,166)

(29,410)

5,010

(67,996)

(14,876)

(41,592)

(12,679)

(26,421)

838

(94,730)

21,959

10,079

(6,487)

(2,989)

4,172

26,734

The decrease of $26.7 million in cash used in investing activities during the three months ended September 30, 2020 was

mainly due to the decrease in cash used for business acquisitions, as well as a decrease of investments in computer equipment.

This was partially offset by an increase in cash used in contract costs.

5.7.3. Cash Used in Financing Activities

For the three months ended September 30,

In thousands of CAD
Net change in unsecured committed revolving credit facility

Payment of lease liabilities

Net change in long-term debt

Repayment of debt assumed in a business acquisition

Settlement of derivative financial instruments

Purchase and cancellation of Class A subordinate voting shares held in trusts

Issuance of Class A subordinate voting shares

Cash used in financing activities

2020

2019

Change

1

(39,820)

(57,613)

(97,432)

(38)

(3,903)

—

10,649

(90,724)

(95,119)

—

(123,446)

(218,565)

(767)

1,380

(106,143)

16,260

(307,835)

95,120

(39,820)

65,833

121,133

729

(5,283)

106,143

(5,611)

217,111

During Q4 2020, we used $57.6 million to reduce our outstanding long-term debt mainly driven by scheduled repayments on

Senior unsecured notes in the amount of $65.9 million, and we paid $39.8 million of lease liabilities, of which $36.4 million

were related to the adoption of IFRS 16. During Q4 2019, we used $123.4 million to reduce our outstanding long-term debt

mainly driven by scheduled repayments on Senior unsecured notes in the amount of $119.2 million and we repaid $95.1 million

on the Company's unsecured committed revolving credit facility.

During Q4 2020, we did not purchase Class A Shares for cancellation under the NCIB, while for the same period last year,

we used $106.1 million to purchase Class A Shares for cancellation under the NCIB.

In Q4 2020, we received $10.6 million in proceeds from the exercise of stock options, compared to $16.3 million during the

same period last year.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 47

FISCAL 2020 RESULTS — 47ManageMent's Discussion anD analysis

6.  Eight Quarter Summary (Unaudited)
Eight Quarter Summary (Unaudited)

6.

As at and for the three months ended,

In millions of CAD unless otherwise noted
Growth

Sep. 30,
2020

Jun. 30,
2020

Mar. 31,
2020

Dec. 31,
2019

Sep. 30,
2019

Jun. 30,
2019

Mar. 31,
2019

Dec. 31,
2018

and the timing of restructuring cost payments.

contracts and projects, the timing of the reimbursements for various tax credits as well as profit sharing payments to members

Revenue

2,925.6

3,052.7

3,131.1

3,054.7

2,959.2

3,119.8

3,068.3

2,963.9

Year-over-year revenue growth

(1.1%)

(2.2%)

2.0%

Constant currency year-over-year revenue
growth

(4.5%)

(3.5%)

3.0%

3.1%

4.8%

5.7%

7.7%

6.1%

6.6%

4.0%

4.7%

5.2%

4.5%

Backlog

Bookings

Book-to-bill ratio

Book-to-bill ratio trailing twelve months
Profitability1
Adjusted EBIT2 

Adjusted EBIT margin

Net earnings

Net earnings margin

Diluted EPS (in dollars)
Net earnings excluding specific items2 

Net earnings margin excluding specific items

Diluted EPS excluding specific items (in
dollars)2 
Liquidity1

Cash provided by operating activities

As a % of revenue

Days sales outstanding
Capital structure1

Net debt

Net debt to capitalization ratio

Return on equity

Return on invested capital
Balance sheet1

22,673

3,474

22,295

22,994

22,292

22,611

22,418

22,947

23,338

2,841

2,783

2,749

3,409

2,951

3,255

3,031

118.8% 93.1%

88.9%

90.0% 115.2%

94.6%

106.1% 102.3%

97.4%

96.6%

97.0% 101.3% 104.4% 106.9% 112.9%

116.3%

457.6

15.6%

251.9

8.6%

0.96

318.4

10.9%

448.0

483.2

474.1

457.5

474.2

14.7%

15.4%

15.5%

15.5%

15.2%

260.9

8.5%

1.00

308.4

314.8

10.1%

1.18

338.4

290.2

9.5%

1.06

334.9

324.1

11.0%

1.19

329.5

309.4

9.9%

1.12

337.2

10.1%

10.8%

11.0%

11.1%

10.8%

454.1

14.8%

318.3

10.4%

1.14

324.5

10.6%

439.2

14.8%

311.5

10.5%

1.11

314.7

10.6%

1.22

1.18

1.26

1.23

1.21

1.22

1.17

1.12

492.0

16.8%

47

584.8

396.5

465.3

405.2

375.2

19.2%

12.7%

15.2%

13.7%

12.0%

48

51

49

50

52

462.0

15.1%

49

391.5

13.2%

54

2,777.9

3,243.5

3,792.3

2,810.6

2,117.2

2,336.1

1,597.3

1,738.7

23.6% 28.0%

16.0% 17.3%

12.1% 13.0%

34.8%

18.0%

13.9%

27.7%

18.0%

14.4%

22.9%

18.5%

15.1%

25.2%

18.1%

15.0%

17.4 %

17.7 %

14.9 %

19.1 %

17.3 %

14.5 %

Cash and cash equivalents, and short-term
investments

Total assets
Long-term financial liabilities3 

1,709.5

1,371.1

314.0

223.2

223.7

225.2

544.0

406.1

15,550.4 15,343.3 14,597.2 13,863.6 12,621.7 12,813.9 12,709.4

12,872.5

4,030.6

4,363.5

3,889.1

2,766.3

2,236.0

2,421.3

2,007.3

2,070.9

1

2

3

As of the periods ending December 31, 2019, figures include the impact of the adoption of IFRS 16, while previous quarters are not restated as indicated in
section 7. 

Please refer to sections 3.7. and 3.8.3. of each quarter's respective MD&A for the reconciliation of non-GAAP financial measures for the quarterly periods of
2019. For Fiscal 2019, please refer to sections 5.6. and  5.6.1. of each fiscal year's MD&A.

Long-term financial liabilities include the long-term portion of the debt, long-term lease liabilities and the long-term derivative financial instruments.

There are factors causing quarterly variances which may not be reflective of the Company’s future performance. There is

seasonality in system integration and consulting work, and the quarterly performance of these operations is impacted by

occurrences such as vacations and the number of statutory holidays in any given quarter. Managed IT and business process

services contracts are affected to a lesser extent by seasonality. Also, the workflow from some clients may fluctuate from

quarter to quarter based on their business cycle and the seasonality of their own operations. Further, the savings that we

generate for a client on a given managed IT and business process services contract may temporarily reduce our revenue
stream from this client, as these savings may not be immediately offset by additional work performed for this client.

Cash flow from operating activities could vary significantly from quarter to quarter depending on the timing of monthly payments

received from large clients, cash requirements associated with large acquisitions, managed IT and business process services

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 48

Foreign exchange fluctuations can also contribute to quarterly variances as our percentage of operations in foreign countries

evolves. The effect from these variances is primarily on our revenue and to a much lesser extent, on our margin as we benefit,

as much as possible, from natural hedges.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 49

48contracts and projects, the timing of the reimbursements for various tax credits as well as profit sharing payments to members

and the timing of restructuring cost payments.

Foreign exchange fluctuations can also contribute to quarterly variances as our percentage of operations in foreign countries

evolves. The effect from these variances is primarily on our revenue and to a much lesser extent, on our margin as we benefit,

as much as possible, from natural hedges.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 49

FISCAL 2020 RESULTS — 49ManageMent's Discussion anD analysis

7.

7.  Changes in Accounting Policies
Changes in Accounting Policies

The audited consolidated financial statements for the year ended September 30, 2020 include all adjustments that CGI’s

For its hedges relationship, the Company assumes that the LIBOR interest rates used for the settlements on the debts and

management considers necessary for the fair presentation of its financial position, results of operations, and cash flows.

the swaps will continue to be available beyond the planned phase out date at the end of December 2021.

ADOPTION OF ACCOUNTING STANDARDS 

The following standards have been adopted by the Company on October 1, 2019:

FUTURE ACCOUNTING STANDARD CHANGE 

The following standards have been issued but are not yet effective as of September 30, 2020.

LIBOR reform with amendments to IFRS 9, IAS 29, IFRS 7 and IFRS 16

In August 2020, the IASB issued Interest Rate Benchmark Reform-Phase 2, which amends IFRS 9 Financial Instruments,

IAS 39 Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosures and IFRS 16 Leases.

The amendments complement those issued in 2019 and focus on the effects on financial statements when a company replaces

the old interest rate benchmark with an alternative benchmark rate as a result of the reform. The standard will be effective on

October 1, 2021 for the Company. The Company is currently evaluating the impact of this standard on its financial statements.

IFRS 16 - Leases 

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation

and disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases

related  interpretations,  eliminates  the  lessee's  classification  of  leases  as  either  operating  leases  or  finance  leases  and

introduces a single lessee accounting model. Lessees recognize a right-of-use asset representing its control of, and right to

use, the underlying asset and a lease liability representing its obligation to make future lease payments.The Company adopted

IFRS 16 using the modified retrospective method, with no restatement of comparative figures. The Company applied the new

standard to contracts that were classified as leases under IAS 17 at the date of initial application. The right-of-use assets were

recognized as if IFRS 16 had been applied since the commencement date for real estate leases. For all other leases, the

right-of-use assets were measured at an amount equal to the lease liability adjusted by the prepaid amount and the accrued

lease payment related to the lease in the balance sheet as at September 30, 2019. 

The Company made use of the following practical expedients available on transition date: the definition of a lease, the use of

hindsight in determining the lease term, the exclusion of initial direct costs from the measurement of the right-of-use asset at

the  transition  date,  the  usage  of  a  single  incremental  borrowing  rate  for  a  portfolio  of  leases  with  reasonably  similar

characteristics and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

The adoption of IFRS 16 resulted in a material increase to the Company’s assets and liabilities through the recognition of

right-of-use assets and lease liabilities. Please refer to note 3 of our audited consolidated financial statements for additional

information.

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the planned

phasing out of interest-rate benchmarks such as interbank offered rates (IBORs). The amendments provide temporary relief

from  applying  specific  hedge  accounting  requirements  affected  by  the  interest  rate  benchmark  reform. The  amendments

impact IFRS 9 Financial instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial

instruments: Disclosures. The amendments come into effect for annual periods beginning on or after January 1, 2020 but

early adoption is permitted. The Company elected to early adopt the Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest

rate benchmark reform as at October 1, 2019 and applied retrospectively the reform to hedging relationship that existed on

the application date and to the amount accumulated in the cash flow hedge reserve at that date.

The Company has a debt expiring in December 2023 with a principal amount of US$500.0 million bearing interest based on

the 1 month USD LIBOR rate. The debt has a carrying value of $666.3 million as at September 30, 2020. The Company has

entered into cross-currency interest rate swaps with aggregate notional amounts of US$500.0 million maturing on the same

date as the debt (the hedging instruments) on which it receives interest based on the same 1 month USD LIBOR rate. The

cross-currency interest rate swaps were designated as cash flow hedge for the debt. 

During the year ended September 30, 2020, the Company entered into the 2020 Term Loan for a total principal amount of US

$1,250.0 million, please refer to note 32 of our audited consolidated financial statements for additional information. The 2020

Term Loan expires in March 2022, bears interest based on the 1 month USD LIBOR rate and has a carrying value of $1,665.6

million as at September 30, 2020.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 50

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 51

50For its hedges relationship, the Company assumes that the LIBOR interest rates used for the settlements on the debts and

the swaps will continue to be available beyond the planned phase out date at the end of December 2021.

FUTURE ACCOUNTING STANDARD CHANGE 

The following standards have been issued but are not yet effective as of September 30, 2020.

LIBOR reform with amendments to IFRS 9, IAS 29, IFRS 7 and IFRS 16

In August 2020, the IASB issued Interest Rate Benchmark Reform-Phase 2, which amends IFRS 9 Financial Instruments,

IAS 39 Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosures and IFRS 16 Leases.

The amendments complement those issued in 2019 and focus on the effects on financial statements when a company replaces

the old interest rate benchmark with an alternative benchmark rate as a result of the reform. The standard will be effective on

October 1, 2021 for the Company. The Company is currently evaluating the impact of this standard on its financial statements.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 51

FISCAL 2020 RESULTS — 51ManageMent's Discussion anD analysis

8.  Critical Accounting Estimates

8. Critical Accounting Estimates

The Company’s significant accounting policies are described in note 3 of the audited consolidated financial statements year

the total costs are forecasted to be higher than the total revenue, a provision for an onerous revenue-generating contract is

ended  September  30,  2020.  Certain  of  these  accounting  policies,  listed  below,  require  management  to  make  accounting

estimates and judgements that affect the reported amounts of assets, liabilities and equity and the accompanying disclosures

at the date of the audited consolidated financial statements as well as the reported amounts of revenue and expenses during

recorded.

Goodwill impairment

the reporting period. These accounting estimates are considered critical because they require management to make subjective

The carrying value of goodwill is tested for impairment annually or if events or changes in circumstances indicate that the

and/or complex judgements that are inherently uncertain and because they could have a material impact on the presentation

carrying value may be impaired. In order to determine if a goodwill impairment test is required, management reviews different

of our financial condition, changes in financial condition or results of operations.

The uncertainties around the COVID-19 pandemic required the use of judgements and estimates which resulted in no material

factors on a quarterly basis such as changes in technological or market environment, changes in assumptions used to derive

the weighted average cost of capital and actual financial performance compared to planned performance.

impact, outside of restructuring costs, for the period ended September 30, 2020. The continued impact of COVID-19 could

The recoverable amount of each segment has been determined based on its value in use calculation, which includes estimates

generate, in future reporting periods, a significant risk of material adjustments to the following items listed below.

Areas impacted by estimates

Consolidated
balance
sheets

Consolidated statements of earnings

Revenue

Cost of
services,
selling and
administrative

Amortization
and
depreciation

Net finance
Costs

Income
taxes

Revenue recognition1

Goodwill impairment

Right-of-use assets

Business combinations

Income taxes

Litigation and claims

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

ü

1 

Affects the balance sheet through accounts receivable, work in progress and deferred revenue.

Discount Rate for leases

Revenue recognition

Relative selling price

If an arrangement involves the provision of multiple performance obligations, the total arrangement value is allocated to each

performance obligations based on its relative stand-alone selling price. At least on a yearly basis, the Company reviews its

best estimate of the stand-alone selling price which is established by using a reasonable range of prices for the various services

and solutions offered by the Company based on local market information available. Information used in determining the range

is mainly based on recent contracts signed and the economic environment. A change in the range could have a material impact

on the allocation of total arrangement value, and therefore on the amount and timing of revenue recognition.

System integration and consulting services under fixed-fee arrangements

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-

of-completion method over time, as the Company has no alternative use for the asset created and has an enforceable right

to payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the

progress towards completion. Project managers monitor and reevaluate project forecasts on a monthly basis. Forecasts are

reviewed to consider factors such as: changes to the scope of the contracts, delays in reaching milestones and new complexities

in the project delivery. Forecasts can also be affected by market risks such as the availability and retention of qualified IT

professionals and/or the ability of the subcontractors to perform their obligation within agreed upon budget and timeframes.

To the extent that actual labour hours or labour costs could vary from estimates, adjustments to revenue following the review

of the costs to complete on projects are reflected in the period in which the facts that give rise to the revision occur. Whenever

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 52

about their future financial performance based on cash flows approved by management. However, factors such as our ability

to continue developing and expanding services offered to address emerging business demands and technology trends, a

lengthened sales cycle and our ability to hire and retain qualified IT professionals affect future cash flows, and actual results

might differ from future cash flows used in the goodwill impairment test. Key assumptions used in goodwill impairment testing

are  presented  in  note  12  of the audited  consolidated  financial  statements for the fiscal  year ended  September  30, 2020.

Historically, the Company has not recorded an impairment charge on goodwill. 

Right-of-use assets

Estimates of the lease term 

The Company estimates the lease term in order to calculate the value of the lease liability at the initial date of the lease.

Management uses judgement to determine the appropriate lease term based on the conditions of each lease. To determine

the term, the Company considers all factors that create economic incentives to exercise an extension or a termination option.

The  extension  or  termination  options  are  only  included  in  the  lease  term  if  it  is  reasonably  certain  of  being  exercised.

Management  considers  all  facts  that  create  incentive  to  exercise  an  extension  option  or  not  to  take  a  termination  option

including leasehold improvements, significant modification of the underlying asset or a business decision. 

The  discount  rate  is  used  to  determine  the  initial  carrying  amount  of  the  lease  liabilities  and  the  right-of-use  assets. The

Company estimates the incremental borrowing rate for each lease or portfolio of leased assets, as most of the implicit interest

rates in the leases are not readily determinable. To calculate the incremental borrowing rate, the Company considers its credit

worthiness, the term of the arrangement, any collateral received and the economic environment. The incremental borrowing

rates are subject to change mainly due to changes in the economic environment.

A change in the assumptions used to determine the lease term could result in a significant impact on the right-of-use assets

and the lease liabilities presented in the consolidated balance sheet as well as in the depreciation of the right-of-use assets

and interest expense on lease liabilities.

Business combinations

and the useful lives of the assets acquired.

recorded separately from goodwill.  

Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible

assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates,

Additionally, management's judgement is required in determining whether an intangible asset is identifiable and should be

Changes in the above assumptions, estimates and judgements could affect our acquisition-date fair values and therefore

could have material impacts on our audited consolidated financial statements. These changes are recorded as part of the

purchase price allocation and therefore result in corresponding goodwill adjustments if they occurred during the measurement

period, which does not exceed one year. All other subsequent changes are recorded in our consolidated statement of earnings.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 53

52the total costs are forecasted to be higher than the total revenue, a provision for an onerous revenue-generating contract is
recorded.

Goodwill impairment

The carrying value of goodwill is tested for impairment annually or if events or changes in circumstances indicate that the

carrying value may be impaired. In order to determine if a goodwill impairment test is required, management reviews different

factors on a quarterly basis such as changes in technological or market environment, changes in assumptions used to derive

the weighted average cost of capital and actual financial performance compared to planned performance.

The recoverable amount of each segment has been determined based on its value in use calculation, which includes estimates

about their future financial performance based on cash flows approved by management. However, factors such as our ability

to continue developing and expanding services offered to address emerging business demands and technology trends, a

lengthened sales cycle and our ability to hire and retain qualified IT professionals affect future cash flows, and actual results

might differ from future cash flows used in the goodwill impairment test. Key assumptions used in goodwill impairment testing

are  presented  in  note 12  of the audited consolidated  financial  statements for the fiscal  year  ended  September  30, 2020.

Historically, the Company has not recorded an impairment charge on goodwill. 

Right-of-use assets

Estimates of the lease term 

The Company estimates the lease term in order to calculate the value of the lease liability at the initial date of the lease.

Management uses judgement to determine the appropriate lease term based on the conditions of each lease. To determine

the term, the Company considers all factors that create economic incentives to exercise an extension or a termination option.

The  extension  or  termination  options  are  only  included  in  the  lease  term  if  it  is  reasonably  certain  of  being  exercised.

Management  considers  all  facts  that  create  incentive  to  exercise  an  extension  option  or  not  to  take  a  termination  option

including leasehold improvements, significant modification of the underlying asset or a business decision. 

Discount Rate for leases

The  discount  rate  is  used  to  determine  the  initial  carrying  amount  of  the  lease  liabilities  and  the  right-of-use  assets. The

Company estimates the incremental borrowing rate for each lease or portfolio of leased assets, as most of the implicit interest

rates in the leases are not readily determinable. To calculate the incremental borrowing rate, the Company considers its credit

worthiness, the term of the arrangement, any collateral received and the economic environment. The incremental borrowing

rates are subject to change mainly due to changes in the economic environment.

A change in the assumptions used to determine the lease term could result in a significant impact on the right-of-use assets

and the lease liabilities presented in the consolidated balance sheet as well as in the depreciation of the right-of-use assets

and interest expense on lease liabilities.

Business combinations

Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible

assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates,

and the useful lives of the assets acquired.

Additionally, management's judgement is required in determining whether an intangible asset is identifiable and should be

recorded separately from goodwill.  

Changes in the above assumptions, estimates and judgements could affect our acquisition-date fair values and therefore

could have material impacts on our audited consolidated financial statements. These changes are recorded as part of the
purchase price allocation and therefore result in corresponding goodwill adjustments if they occurred during the measurement

period, which does not exceed one year. All other subsequent changes are recorded in our consolidated statement of earnings.

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 53

FISCAL 2020 RESULTS — 53ManageMent's Discussion anD analysis

9.

Integrity of Disclosure

Income taxes

Deferred tax assets are recognized for unused tax losses and deductible temporary differences to the extent that it is probable

that taxable profit will be available for their utilization. The Company considers the analysis of forecast and future tax planning

strategies. Estimates of taxable profit are made based on the forecast by jurisdiction which are aligned with goodwill impairment

The Board of Directors has the responsibility under its charter and under the securities laws that govern CGI’s continuous

disclosure obligations to oversee CGI's compliance with its continuous and timely disclosure obligations, as well as the integrity

of the Company's internal controls and management information systems. The Board of Directors carries out this responsibility

mainly through its Audit and Risk Management Committee.

testing assumptions, on an undiscounted basis. In addition, management considers factors such as substantively enacted tax

The Audit and Risk Management Committee of CGI is composed entirely of independent directors who meet the independence

rates, the history of the taxable profits and availability of tax strategies. Due to the uncertainty and the variability of the factors

and experience requirements of National Instrument 52-110 adopted by the Canadian Securities Administrators as well as

mentioned above, deferred tax assets are subject to change. Management reviews its assumptions on a quarterly basis and

those of the New York Stock Exchange (NYSE) and the U.S. Securities and Exchange Commission. The role and responsibilities

adjusts the deferred tax assets when appropriate. 

The Company is subject to income tax laws in numerous jurisdictions. Judgement is required in determining the worldwide

provision  for  income  taxes  as  the  determination  of  tax  liabilities  and  assets  involves  uncertainties  in  the  interpretation  of

complex  tax  regulations  and  requires  estimates  and  assumptions  considering  the  existing  facts  and  circumstances.  The

Company provides for potential tax liabilities based on the most likely amount of the possible outcomes. Estimates are reviewed

each reporting period and updated, based on new information available, and could result in changes to the income tax liabilities

and deferred tax liabilities in the period in which such determinations are made.

Litigation and claims

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is

probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable

estimate can be made of the amount of the obligation. The accrued litigation and legal claim provisions are based on historical

experience, current trends and other assumptions that are believed to be reasonable under the circumstances. Estimates

include the period in which the underlying cause of the claim occurred and the degree of probability of an unfavourable outcome.

Management  reviews  assumptions  and  facts  surrounding  outstanding  litigation  and  claims  on  a  quarterly  basis,  involves

external counsel when necessary and adjusts the provision accordingly. The Company has to be compliant with applicable

law in many jurisdictions which increases the complexity of determining the adequate provision following a litigation review.

Since the outcome of such litigation and claims is not predictable with assurance, those provisions are subject to change.

Adjustments to litigation and claims provisions are reflected in the period when the facts that give rise to an adjustment occur.

of  the Audit  and  Risk  Management  Committee  include:  (i)  reviewing  public  disclosure  documents  containing  audited  or

unaudited financial information concerning CGI; (ii) identifying and examining material financial and operating risks to which

the Company is exposed, reviewing the various policies and practices of the Company that are intended to manage those

risks, and reporting on a regular basis to the Board of Directors concerning risk management; (iii) reviewing and assessing

the effectiveness of CGI’s accounting policies and practices concerning financial reporting; (iv) reviewing and monitoring CGI’s

internal control procedures, programs and policies and assessing their adequacy and effectiveness; (v) reviewing the adequacy

of CGI’s internal audit resources including the mandate and objectives of the internal auditor; (vi) recommending to the Board

of Directors the appointment of the external auditor, assessing the external auditor’s independence, reviewing the terms of

their engagement, conducting an annual auditor's performance assessment, and pursuing ongoing discussions with them;

(vii) reviewing related party transactions in accordance with the rules of the NYSE and other applicable laws and regulations;

(viii) reviewing the audit procedures including the proposed scope of the external auditor's examinations; and (ix) performing

such other functions as are usually attributed to audit committees or as directed by the Board of Directors. In making its

recommendation to the Board of Directors in relation to the annual appointment of the external auditor, the Audit and Risk

Management Committee conducts an annual assessment of the external auditor's performance following the recommendations

of the Chartered Professional Accountants of Canada. The formal assessment is concluded in advance of the Annual General

Meeting of Shareholders and is conducted with the assistance of key CGI personnel.

The Company has established and maintains disclosure controls and procedures designed to provide reasonable assurance

that material information relating to the Company is made known to the Chief Executive Officer and the Chief Financial Officer

by others, particularly during the period in which annual and interim filings are prepared, and that information required to be

disclosed by the Company in its annual fillings, interim filings or other reports filed or submitted by the Company under Canadian

and U.S. securities laws is recorded, processed, summarized and reported within the time periods specified under those laws

and the related rules. As at September 30, 2020, management evaluated, under the supervision of and with the participation

of the Chief Executive Officer and the Chief Financial Officer, the effectiveness of the Company’s disclosure controls and

procedures as defined under National Instrument 52-109 adopted by the Canadian Securities Administrators and in Rule 13

(a)-15(e) under the U.S. Securities Exchange Act of 1934, as amended. Based on that evaluation, the Chief Executive Officer

and  the  Chief  Financial  Officer  concluded  that  the  Company’s  disclosure  controls  and  procedures  were  effective  as  at

September 30, 2020.

The Company has also established and maintains internal control over financial reporting, as defined under National Instrument

52-109 and in Rule 13(a)-15(f) under the U.S. Securities Exchange Act of 1934, as amended. The Company’s internal control

over financial reporting is a process designed under the supervision of the Chief Executive Officer and the Chief Financial

Officer, and effected by management and other key CGI personnel, to provide reasonable assurance regarding the reliability

of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS. However,

because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements on a timely

basis. Management evaluated, under the supervision of and with the participation of the Chief Executive Officer and the Chief

Financial Officer, the effectiveness of the Company’s internal control over financial reporting as at September 30, 2020, based

on  the  criteria  established  in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring

Organizations of the Treadway Commission (COSO). Based on that evaluation, management, under the supervision of and

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 55

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 54

549.

Integrity of Disclosure
9.  Integrity of Disclosure

The Board of Directors has the responsibility under its charter and under the securities laws that govern CGI’s continuous

disclosure obligations to oversee CGI's compliance with its continuous and timely disclosure obligations, as well as the integrity

of the Company's internal controls and management information systems. The Board of Directors carries out this responsibility

mainly through its Audit and Risk Management Committee.

The Audit and Risk Management Committee of CGI is composed entirely of independent directors who meet the independence

and experience requirements of National Instrument 52-110 adopted by the Canadian Securities Administrators as well as

those of the New York Stock Exchange (NYSE) and the U.S. Securities and Exchange Commission. The role and responsibilities

of  the Audit  and  Risk  Management  Committee  include:  (i)  reviewing  public  disclosure  documents  containing  audited  or

unaudited financial information concerning CGI; (ii) identifying and examining material financial and operating risks to which

the Company is exposed, reviewing the various policies and practices of the Company that are intended to manage those

risks, and reporting on a regular basis to the Board of Directors concerning risk management; (iii) reviewing and assessing

the effectiveness of CGI’s accounting policies and practices concerning financial reporting; (iv) reviewing and monitoring CGI’s

internal control procedures, programs and policies and assessing their adequacy and effectiveness; (v) reviewing the adequacy

of CGI’s internal audit resources including the mandate and objectives of the internal auditor; (vi) recommending to the Board

of Directors the appointment of the external auditor, assessing the external auditor’s independence, reviewing the terms of

their engagement, conducting an annual auditor's performance assessment, and pursuing ongoing discussions with them;

(vii) reviewing related party transactions in accordance with the rules of the NYSE and other applicable laws and regulations;
(viii) reviewing the audit procedures including the proposed scope of the external auditor's examinations; and (ix) performing

such other functions as are usually attributed to audit committees or as directed by the Board of Directors. In making its

recommendation to the Board of Directors in relation to the annual appointment of the external auditor, the Audit and Risk

Management Committee conducts an annual assessment of the external auditor's performance following the recommendations

of the Chartered Professional Accountants of Canada. The formal assessment is concluded in advance of the Annual General

Meeting of Shareholders and is conducted with the assistance of key CGI personnel.

The Company has established and maintains disclosure controls and procedures designed to provide reasonable assurance

that material information relating to the Company is made known to the Chief Executive Officer and the Chief Financial Officer

by others, particularly during the period in which annual and interim filings are prepared, and that information required to be

disclosed by the Company in its annual fillings, interim filings or other reports filed or submitted by the Company under Canadian

and U.S. securities laws is recorded, processed, summarized and reported within the time periods specified under those laws

and the related rules. As at September 30, 2020, management evaluated, under the supervision of and with the participation

of the Chief Executive Officer and the Chief Financial Officer, the effectiveness of the Company’s disclosure controls and

procedures as defined under National Instrument 52-109 adopted by the Canadian Securities Administrators and in Rule 13

(a)-15(e) under the U.S. Securities Exchange Act of 1934, as amended. Based on that evaluation, the Chief Executive Officer

and  the  Chief  Financial  Officer  concluded  that  the  Company’s  disclosure  controls  and  procedures  were  effective  as  at

September 30, 2020.

The Company has also established and maintains internal control over financial reporting, as defined under National Instrument

52-109 and in Rule 13(a)-15(f) under the U.S. Securities Exchange Act of 1934, as amended. The Company’s internal control

over financial reporting is a process designed under the supervision of the Chief Executive Officer and the Chief Financial

Officer, and effected by management and other key CGI personnel, to provide reasonable assurance regarding the reliability

of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS. However,

because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements on a timely

basis. Management evaluated, under the supervision of and with the participation of the Chief Executive Officer and the Chief

Financial Officer, the effectiveness of the Company’s internal control over financial reporting as at September 30, 2020, based

on  the  criteria  established  in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring

Organizations of the Treadway Commission (COSO). Based on that evaluation, management, under the supervision of and

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 55

FISCAL 2020 RESULTS — 55ManageMent's Discussion anD analysis

with the participation of the Chief Executive Officer as well as the Chief Financial Officer concluded that the Company’s internal

10.1. RISKS AND UNCERTAINTIES

control over financial reporting was effective as at September 30, 2020.

While we are confident about our long-term prospects, a number of risks and uncertainties could affect our ability to achieve

our strategic vision and objectives for growth. The following risks and uncertainties should be considered when evaluating

10. Risk Environment

our potential as an investment.

10.1.1. External Risks 

Economic and political risk

Economic and political conditions in the markets in which we operate have a bearing upon the results of our operations, directly

and through their effect on the level of business activity of our clients. We can neither predict the impact that current economic

and political conditions will have on our future revenue, nor predict changes in economic conditions or future political uncertainty.

The level of activity of our clients and potential clients may be affected by an economic downturn or political uncertainty. Clients

may cancel, reduce or defer existing contracts and delay entering into new engagements and may decide to undertake fewer

IT systems projects resulting in limited implementation of new technology and smaller engagements. Since there may be

fewer engagements, competition may increase and pricing for services may decline as competitors may decrease rates to

maintain or increase their market share in our industry and this may trigger pricing adjustments related to the benchmarking

obligations  within  our  contracts.  Economic  downturns  and  political  uncertainty  makes  it  more  difficult  to  meet  business

objectives and may divert management’s attention and time from operating and growing our business. Our business, results

of operations and financial condition could be negatively affected as a result of these factors.

Other external risks

Additional external risks that could adversely impact the markets in which we operate, our industry and our business include

terrorism,  armed  conflict,  labour  or  social  unrest,  criminal  activity,  regional  and  international  hostilities  and  international

responses to these hostilities, and disease, illness or health emergencies that affect local, national or international economies.

Additionally, the potential impacts of climate change are unpredictable and natural disasters, sea-level rise, floods, droughts

or other weather-related events present additional external risks. Climate change risks can arise from physical risks (risks

related to the physical effects of climate change) and transition risks (risks related to regulatory, legal, technological and market

changes from a transition to a low-carbon economy) which may affect us or affect the financial viability of our clients leading

to a reduction of demand and loss of business from such clients. Each of these risks could negatively impact our business,

results of operation and financial condition.

Pandemic risks

A pandemic, including the COVID-19 pandemic, can create significant volatility and uncertainty and economic disruption. A

pandemic poses the risk that our members, clients, contractors and business partners may be prevented from conducting

business  activities  for  an  indefinite  period,  including  the  transmission  of  the  disease  or  due  to  emergency  measures  or

restrictions  that  may  be  requested  or  mandated  by  governmental  authorities.  The  COVID-19  pandemic  has  resulted  in

governments worldwide enacting emergency measures to combat the spread of the virus, including the implementation of

travel bans, self-imposed quarantine periods and social distancing. Companies are also taking precautions, such as requiring

employees to work remotely, imposing travel restrictions and temporarily closing businesses. These emergency measures

and restrictions, and future measures and restrictions taken in response to the COVID-19 pandemic or other pandemics, have

and may cause, material disruptions to businesses globally and are likely to have an adverse impact on global economic

conditions and consumer confidence and spending, which could materially adversely affect our business. A pandemic, including

the COVID-19 pandemic, may affect the financial viability of our clients, and could cause them to exit certain business lines,

or change the terms on which they are willing to purchase services and solutions. Clients may also slow down decision-making,

delay planned work, seek to terminate existing agreements, not renew existing agreements or be unable to pay us in accordance

with the terms of existing agreements. As a result of increased remote working arrangements due to a pandemic, the exposure

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 56

5610. Risk Environment

10. Risk Environment

10.1. RISKS AND UNCERTAINTIES

While we are confident about our long-term prospects, a number of risks and uncertainties could affect our ability to achieve

our strategic vision and objectives for growth. The following risks and uncertainties should be considered when evaluating

our potential as an investment.

10.1.1. External Risks 

Economic and political risk

Economic and political conditions in the markets in which we operate have a bearing upon the results of our operations, directly

and through their effect on the level of business activity of our clients. We can neither predict the impact that current economic

and political conditions will have on our future revenue, nor predict changes in economic conditions or future political uncertainty.

The level of activity of our clients and potential clients may be affected by an economic downturn or political uncertainty. Clients

may cancel, reduce or defer existing contracts and delay entering into new engagements and may decide to undertake fewer

IT systems projects resulting in limited implementation of new technology and smaller engagements. Since there may be

fewer engagements, competition may increase and pricing for services may decline as competitors may decrease rates to

maintain or increase their market share in our industry and this may trigger pricing adjustments related to the benchmarking

obligations  within  our  contracts.  Economic  downturns  and  political  uncertainty  makes  it  more  difficult  to  meet  business

objectives and may divert management’s attention and time from operating and growing our business. Our business, results
of operations and financial condition could be negatively affected as a result of these factors.

Other external risks

Additional external risks that could adversely impact the markets in which we operate, our industry and our business include

terrorism,  armed  conflict,  labour  or  social  unrest,  criminal  activity,  regional  and  international  hostilities  and  international

responses to these hostilities, and disease, illness or health emergencies that affect local, national or international economies.

Additionally, the potential impacts of climate change are unpredictable and natural disasters, sea-level rise, floods, droughts

or other weather-related events present additional external risks. Climate change risks can arise from physical risks (risks

related to the physical effects of climate change) and transition risks (risks related to regulatory, legal, technological and market

changes from a transition to a low-carbon economy) which may affect us or affect the financial viability of our clients leading

to a reduction of demand and loss of business from such clients. Each of these risks could negatively impact our business,

results of operation and financial condition.

Pandemic risks

A pandemic, including the COVID-19 pandemic, can create significant volatility and uncertainty and economic disruption. A

pandemic poses the risk that our members, clients, contractors and business partners may be prevented from conducting

business  activities  for  an  indefinite  period,  including  the  transmission  of  the  disease  or  due  to  emergency  measures  or

restrictions  that  may  be  requested  or  mandated  by  governmental  authorities.  The  COVID-19  pandemic  has  resulted  in

governments worldwide enacting emergency measures to combat the spread of the virus, including the implementation of

travel bans, self-imposed quarantine periods and social distancing. Companies are also taking precautions, such as requiring

employees to work remotely, imposing travel restrictions and temporarily closing businesses. These emergency measures

and restrictions, and future measures and restrictions taken in response to the COVID-19 pandemic or other pandemics, have

and may cause, material disruptions to businesses globally and are likely to have an adverse impact on global economic

conditions and consumer confidence and spending, which could materially adversely affect our business. A pandemic, including

the COVID-19 pandemic, may affect the financial viability of our clients, and could cause them to exit certain business lines,

or change the terms on which they are willing to purchase services and solutions. Clients may also slow down decision-making,

delay planned work, seek to terminate existing agreements, not renew existing agreements or be unable to pay us in accordance

with the terms of existing agreements. As a result of increased remote working arrangements due to a pandemic, the exposure

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 57

FISCAL 2020 RESULTS — 57ManageMent's Discussion anD analysis

to,  and  reliance  on,  networked  systems  and  the  internet  can  increase. This  can  lead  to  increased  risk  and  frequency  of

markets in which we operate are extremely competitive and there can be no assurance that we will succeed in developing

cybersecurity incidents. Cybersecurity incidents can result from unintentional events or deliberate attacks by insiders or third

and adapting our business in a timely manner nor that we will be able to penetrate new markets successfully. If we do not

parties, including cybercriminals, competitors, nation-states, and hacktivists. Any of these events could cause or contribute

keep pace, our ability to retain existing clients and gain new business may be adversely affected. This may result in pressure

to risk and uncertainty and could adversely affect our business, results of operations and financial condition. 

on our revenue, net earnings and resulting cash flow from operations.

As a result of the COVID-19 pandemic, global equity and capital markets have experienced significant volatility and weakness.

Governments and central banks have reacted with significant monetary and fiscal interventions designed to stabilize economic

conditions. The duration and impact of the COVID-19 pandemic are unknown at this time, as is the efficacy of the government

and  central  bank  interventions.  The  extent  to  which  the  COVID-19  pandemic  impacts  our  future  business,  including  our

operations and the market for our securities, will depend on future developments, which are highly uncertain and cannot be

predicted at this time, and include the duration, severity and scope of the outbreak and the actions taken to contain or treat

the COVID-19 pandemic. It is not possible to reliably estimate the length and severity of these developments or the negative

impact on our financial results, share price and financial condition in future periods. Many of the risks, uncertainties and other

risk factors identified are, and will be, amplified by the COVID-19 pandemic.

10.1.2. Risks Related to our Industry

The competition for contracts

Infringing on the intellectual property rights of others

Despite our efforts, the steps we take to ensure that our services and offerings do not infringe on the intellectual property

rights of third parties may not be adequate to prevent infringement and, as a result, claims may be asserted against us or our

clients. We enter into licensing agreements for the right to use intellectual property and may otherwise offer indemnities against

liability and damages arising from third-party claims of patent, copyright, trademark or trade secret infringement in respect of

our own intellectual property or software or other solutions developed for our clients. In some instances, the amount of these

indemnity claims could be greater than the revenue we receive from the client (see guarantees risk). Intellectual property

claims or litigation could be time-consuming and costly, harm our reputation, require us to enter into additional royalty or

licensing arrangements, or prevent us from providing some solutions or services. Any limitation on our ability to sell or use

solutions or services that incorporate software or technologies that are the subject of a claim could cause us to lose revenue-

generating opportunities or require us to incur additional expenses to modify solutions for future projects.

CGI operates in a global marketplace in which competition among providers of IT services is vigorous. Some of our competitors

Protecting our intellectual property rights

possess greater financial, marketing and sales resources, and larger geographic scope in certain parts of the world than we

Our success depends, in part, on our ability to protect our proprietary methodologies, processes, know-how, tools, techniques

do,  which,  in  turn,  provides  them  with  additional  leverage  in  the  competition  for  contracts.  In  certain  niche,  regional  or

and  other  intellectual  property  that  we  use  to  provide  our  services. Although  CGI  takes  reasonable  steps  (e.g.  available

metropolitan markets, we face smaller competitors with specialized capabilities who may be able to provide competing services

copyright protection and, in some cases, patent protection) to protect and enforce its intellectual property rights, there is no

with greater economic efficiency. Some of our competitors have more significant operations than we do in lower cost countries

assurance that such measures will be enforceable or adequate. The cost of enforcing our rights can be substantial and, in

that can serve as a platform from which to provide services worldwide on terms that may be more favourable. Increased

certain cases, may prove to be uneconomic. In addition, the laws of some countries in which we conduct business may offer

competition among IT services firms often results in corresponding pressure on prices. There can be no assurance that we

only limited intellectual property rights protection. Despite our efforts, the steps taken to protect our intellectual property may

will succeed in providing competitively priced services at levels of service and quality that will enable us to maintain and grow

not be adequate to prevent or deter infringement or other misappropriation of intellectual property, and we may not be able

our market share.

to detect unauthorized use of our intellectual property, or take appropriate steps to enforce our intellectual property rights.

We derive significant revenue from contracts awarded through competitive bidding processes, which limit the Company's

Benchmarking provisions within certain contracts

ability  to  negotiate  certain  contractual  terms  and  conditions.  Risks  related  to  competitive  bidding  processes  also  involve

substantial cost and managerial time and effort spent by the Company to prepare bids and proposals for contracts that may

or may not be awarded to the Company, as well as expenses and delays that may arise if the Company's competitors protest

or challenge awards made to the Company pursuant to competitive bidding processes. 

The availability and retention of qualified IT professionals

There is strong demand for qualified individuals in the IT industry. Hiring and retaining a sufficient amount of individuals with

the desired knowledge and skill set may be difficult. Therefore, it is important that we remain able to successfully attract and

retain highly qualified professionals and establish an effective succession plan. If our comprehensive  programs aimed at

attracting and retaining qualified and dedicated professionals do not ensure that we have staff in sufficient numbers and with

Risks associated with our growth strategy

the appropriate training, expertise and suitable government security clearances required to serve the needs of our clients, we

may have to rely on subcontractors or transfers of staff to fill resulting gaps. If our succession plan fails to identify those with

potential or to develop these key individuals, we may be unable to replace key members who retire or leave the Company

and may be required to recruit and/or train new employees. This might result in lost revenue or increased costs, thereby putting

pressure on our net earnings.

The ability to continue developing and expanding service offerings to address emerging business demands and technology
trends

The rapid pace of change in all aspects of IT and the continually declining costs of acquiring and maintaining IT infrastructure

mean that we must anticipate changes in our clients’ needs. To do so, we must adapt our services and our solutions so that

we maintain and improve our competitive advantage and remain able to provide cost effective services and solutions. The

Some of our managed IT and business process services contracts contain clauses allowing our clients to externally benchmark

the pricing of agreed upon services against those offered by other providers in a peer comparison group. The uniqueness of

the client environment should be factored in and, if results indicate a difference outside the agreed upon tolerance, we may

be required to work with clients to reset the pricing for their services. There can be no assurance that benchmarks will produce

accurate or reliable data, including pricing data. This may result in pressure on our revenue, net earnings and resulting cash

flow from operations.

10.1.3. Risks Related to our Business

CGI’s Build and Buy strategy is founded on four pillars of growth: first, organic growth through smaller contract wins, renewals

and extensions in the areas of managed IT and business process services and system integration; second, the pursuit of new

large long-term managed IT and business process services contracts; third, acquisitions of smaller firms or niche players; and

fourth, large transformational acquisitions.

Our ability to achieve organic growth is affected by a number of factors outside of our control, including a lengthening of our

sales cycle for major managed IT and business process services contracts.

Our ability to grow through niche and transformational acquisitions requires that we identify suitable acquisition targets that

we  correctly  evaluate  their  potential  as  transactions  that  will  meet  our  financial  and  operational  objectives,  and  that  we

successfully integrate them into our business. There can, however, be no assurance that we will be able to identify suitable

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 59

58markets in which we operate are extremely competitive and there can be no assurance that we will succeed in developing

and adapting our business in a timely manner nor that we will be able to penetrate new markets successfully. If we do not

keep pace, our ability to retain existing clients and gain new business may be adversely affected. This may result in pressure

on our revenue, net earnings and resulting cash flow from operations.

Infringing on the intellectual property rights of others

Despite our efforts, the steps we take to ensure that our services and offerings do not infringe on the intellectual property

rights of third parties may not be adequate to prevent infringement and, as a result, claims may be asserted against us or our

clients. We enter into licensing agreements for the right to use intellectual property and may otherwise offer indemnities against

liability and damages arising from third-party claims of patent, copyright, trademark or trade secret infringement in respect of

our own intellectual property or software or other solutions developed for our clients. In some instances, the amount of these

indemnity claims could be greater than the revenue we receive from the client (see guarantees risk). Intellectual property

claims or litigation could be time-consuming and costly, harm our reputation, require us to enter into additional royalty or

licensing arrangements, or prevent us from providing some solutions or services. Any limitation on our ability to sell or use

solutions or services that incorporate software or technologies that are the subject of a claim could cause us to lose revenue-

generating opportunities or require us to incur additional expenses to modify solutions for future projects.

Protecting our intellectual property rights

Our success depends, in part, on our ability to protect our proprietary methodologies, processes, know-how, tools, techniques

and  other  intellectual  property  that  we  use  to  provide  our  services. Although  CGI  takes  reasonable  steps  (e.g.  available

copyright protection and, in some cases, patent protection) to protect and enforce its intellectual property rights, there is no

assurance that such measures will be enforceable or adequate. The cost of enforcing our rights can be substantial and, in

certain cases, may prove to be uneconomic. In addition, the laws of some countries in which we conduct business may offer

only limited intellectual property rights protection. Despite our efforts, the steps taken to protect our intellectual property may

not be adequate to prevent or deter infringement or other misappropriation of intellectual property, and we may not be able

to detect unauthorized use of our intellectual property, or take appropriate steps to enforce our intellectual property rights.

Benchmarking provisions within certain contracts

Some of our managed IT and business process services contracts contain clauses allowing our clients to externally benchmark

the pricing of agreed upon services against those offered by other providers in a peer comparison group. The uniqueness of

the client environment should be factored in and, if results indicate a difference outside the agreed upon tolerance, we may

be required to work with clients to reset the pricing for their services. There can be no assurance that benchmarks will produce

accurate or reliable data, including pricing data. This may result in pressure on our revenue, net earnings and resulting cash

flow from operations.

10.1.3. Risks Related to our Business

Risks associated with our growth strategy

CGI’s Build and Buy strategy is founded on four pillars of growth: first, organic growth through smaller contract wins, renewals

and extensions in the areas of managed IT and business process services and system integration; second, the pursuit of new

large long-term managed IT and business process services contracts; third, acquisitions of smaller firms or niche players; and

fourth, large transformational acquisitions.

Our ability to achieve organic growth is affected by a number of factors outside of our control, including a lengthening of our

sales cycle for major managed IT and business process services contracts.

Our ability to grow through niche and transformational acquisitions requires that we identify suitable acquisition targets that

we  correctly  evaluate  their  potential  as  transactions  that  will  meet  our  financial  and  operational  objectives,  and  that  we

successfully integrate them into our business. There can, however, be no assurance that we will be able to identify suitable

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FISCAL 2020 RESULTS — 59ManageMent's Discussion anD analysis

acquisition targets and consummate additional acquisitions that meet our economic thresholds, or that future acquisitions will

Our effective tax rate in the future could be adversely affected by challenges to intercompany transactions, changes in the

be successfully integrated into our operations and yield the tangible accretive value that had been expected.

value of deferred tax assets and liabilities, changes in tax law or in their interpretation or enforcement, changes in the mix of

If we are unable to implement our Build and Buy strategy, we will likely be unable to maintain our historic or expected growth

rates.

The variability of financial results

Our ability to maintain and increase our revenue is affected not only by our success in implementing our Build and Buy strategy,

but also by a number of other factors, which could cause the Company's financial results to fluctuate. These factors include:

(i) our ability to introduce and deliver new services and business solutions; (ii) our potential exposure to a lengthened sales

cycle; (iii) the cyclicality of the purchases of our technology services and solutions; (iv) the nature of our client’s business (for

example, if a client encounters financial difficulty (including as a result of external risks such as climate change or a pandemic),

it may be forced to cancel, reduce or defer existing contracts with us); and (v) the structure of our agreements with clients (for

example, some of CGI's agreements with clients contain clauses allowing the clients to benchmark the pricing of services

provided by CGI against the prices offered by other providers). These, and other factors, make it difficult to predict financial

results for any given period.

Business mix variations

The  proportion  of  revenue  that  we  generate  from  shorter-term  system  integration  and  consulting  projects  (SI&C),  versus

revenue from long-term managed IT and business process services contracts, will fluctuate at times, affected by acquisitions

or other transactions. An increased exposure to revenue from SI&C projects may result in greater quarterly revenue variations,

as the revenue from SI&C projects does not provide long-term consistency in revenue.

The financial and operational risks inherent in worldwide operations

We manage operations in numerous countries around the world including offshore delivery centers. The scope of our operations

(including our offshore delivery centers) subjects us to issues that can negatively impact our operations, including: currency

fluctuations (see foreign exchange risk); the burden of complying with a wide variety of national and local laws (see regulatory

risk); the differences in and uncertainties arising from local business culture and practices; and political, social and economic

instability. Any or all of these risks could impact our global business operations and cause our profitability to decline.

Organizational challenges associated with our size

Our culture, standards, core values, internal controls and our policies need to be instilled across newly acquired businesses

as well as maintained within our existing operations. To effectively communicate and manage these standards throughout a

large global organization is both challenging and time consuming. Newly acquired businesses may be resistant to change

and may remain attached to past methods, standards and practices which may compromise our business agility in pursuing

opportunities. Cultural differences in various countries may also present barriers to introducing new ideas or aligning our vision

and strategy with the rest of the organization. If we cannot overcome these obstacles in maintaining a strategic bond throughout

the Company worldwide, we may not be able to achieve our growth and profitability objectives.

Taxes and tax credit programs

In estimating our income tax payable, management uses accounting principles to determine income tax positions that are

likely to be sustained by applicable tax authorities. However, there is no assurance that our tax benefits or tax liability will not

materially differ from our estimates or expectations. The tax legislation, regulation and interpretation that apply to our operations

are continually changing. In addition, future tax benefits and liabilities are dependent on factors that are inherently uncertain

and subject to change, including future earnings, future tax rates, and anticipated business mix in the various jurisdictions in

which we operate. Moreover, our tax returns are continually subject to review by applicable tax authorities and we are subject

to  ongoing  audits,  investigations  and  tax  proceedings  in  various  jurisdictions.  These  tax  authorities  determine  the  actual

amounts of taxes payable or receivable, of any future tax benefits or liabilities and of income tax expense that we may ultimately

recognize.  Tax  authorities  have  disagreed  and  may  in  the  future  disagree  with  our  income  tax  positions  and  are  taking

increasingly aggressive positions in respect of income tax positions, including with respect to intercompany transactions. 

earnings in countries with differing statutory tax rates, the expiration of tax benefits and changes in accounting principles. Tax

rates in the jurisdictions in which we operate may change as a result of shifting economic conditions and tax policies. 

A number of countries in which the Company does business have implemented, or are considering implementing, changes

in  relevant  tax,  accounting  and  other  laws,  regulations  and  interpretations  and  the  overall  tax  environment  has  made  it

increasingly challenging for multinational corporations to operate with certainty about taxation in many jurisdictions. 

Any of the above factors could have a material adverse effect on our net income or cash flow by affecting our operations and

profitability, our effective tax rate, the availability of tax credits, the cost of the services we provide, and the availability of

deductions for operating losses.

Benefits obtained from government sponsored programs

We  benefit  from  government  sponsored  programs  designed  to  support  research  and  development,  labour  and  economic

growth in jurisdictions where we operate. Government programs reflect government policy and depend on various political

and economic factors. There can be no assurance that such government programs will continue to be available to the Company

in the future, or will not be reduced, amended or eliminated. Any future government program reductions or eliminations or

other amendments to the tax credit programs could increase operating or capital expenditures incurred by the Company and

have a material adverse effect on its net earnings or cash flow. 

Credit risk with respect to accounts receivable and work in progress

In order to sustain our cash flow from operations, we must invoice and collect the amounts owed to us in an efficient and

timely manner. Although we maintain provisions to account for anticipated shortfalls in amounts collected from clients, the

provisions we take are based on management estimates and on our assessment of our clients’ creditworthiness which may

prove to be inadequate in the light of actual results. To the extent that we fail to perform our services in accordance with our

contracts and our clients’ reasonable expectations, and to the extent that we fail to invoice clients and to collect the amounts

owed to the Company for our services correctly in a timely manner, our collections could suffer, which could materially adversely

affect our revenue, net earnings and cash flow. In addition, a prolonged economic downturn may cause clients to curtail or

defer projects, impair their ability to pay for services already provided, and ultimately cause them to default on existing contracts,

in each case, causing a shortfall in revenue and impairing our future prospects.

Material  developments  regarding  major  commercial  clients  resulting  from  such  causes  as  changes  in  financial  condition,

mergers or business acquisitions

Consolidation among our clients resulting from mergers and acquisitions may result in loss or reduction of business when the

successor  business’  IT  needs  are  served  by  another  service  provider  or  are  provided  by  the  successor  company’s  own

personnel. Growth in a client’s IT needs resulting from acquisitions or operations may mean that we no longer have a sufficient

geographic scope or the critical mass to serve the client’s needs efficiently, resulting in the loss of the client’s business and

impairing our future prospects. There can be no assurance that we will be able to achieve the objectives of our growth strategy

in order to maintain and increase our geographic scope and critical mass in our targeted markets.

Early termination risk

If we should fail to deliver our services according to contractual agreements, some of our clients could elect to terminate

contracts before their agreed expiry date, which would result in a reduction of our earnings and cash flow and may impact the

value of our backlog of orders. In addition, a number of our managed IT and business process services contractual agreements

have termination for convenience and change of control clauses according to which a change in the client’s intentions or a

change in control of CGI could lead to a termination of these agreements. Early contract termination can also result from the

exercise of a legal right or when circumstances that are beyond our control or beyond the control of our client prevent the

contract from continuing. In cases of early termination, we may not be able to recover capitalized contract costs and we may

not be able to eliminate ongoing costs incurred to support the contract.

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60Our effective tax rate in the future could be adversely affected by challenges to intercompany transactions, changes in the

value of deferred tax assets and liabilities, changes in tax law or in their interpretation or enforcement, changes in the mix of

earnings in countries with differing statutory tax rates, the expiration of tax benefits and changes in accounting principles. Tax

rates in the jurisdictions in which we operate may change as a result of shifting economic conditions and tax policies. 

A number of countries in which the Company does business have implemented, or are considering implementing, changes

in  relevant  tax,  accounting  and  other  laws,  regulations  and  interpretations  and  the  overall  tax  environment  has  made  it

increasingly challenging for multinational corporations to operate with certainty about taxation in many jurisdictions. 

Any of the above factors could have a material adverse effect on our net income or cash flow by affecting our operations and

profitability, our effective tax rate, the availability of tax credits, the cost of the services we provide, and the availability of

deductions for operating losses.

Benefits obtained from government sponsored programs

We  benefit  from  government  sponsored  programs  designed  to  support  research  and  development,  labour  and  economic

growth in jurisdictions where we operate. Government programs reflect government policy and depend on various political

and economic factors. There can be no assurance that such government programs will continue to be available to the Company

in the future, or will not be reduced, amended or eliminated. Any future government program reductions or eliminations or

other amendments to the tax credit programs could increase operating or capital expenditures incurred by the Company and
have a material adverse effect on its net earnings or cash flow. 

Credit risk with respect to accounts receivable and work in progress

In order to sustain our cash flow from operations, we must invoice and collect the amounts owed to us in an efficient and

timely manner. Although we maintain provisions to account for anticipated shortfalls in amounts collected from clients, the

provisions we take are based on management estimates and on our assessment of our clients’ creditworthiness which may

prove to be inadequate in the light of actual results. To the extent that we fail to perform our services in accordance with our

contracts and our clients’ reasonable expectations, and to the extent that we fail to invoice clients and to collect the amounts

owed to the Company for our services correctly in a timely manner, our collections could suffer, which could materially adversely

affect our revenue, net earnings and cash flow. In addition, a prolonged economic downturn may cause clients to curtail or

defer projects, impair their ability to pay for services already provided, and ultimately cause them to default on existing contracts,

in each case, causing a shortfall in revenue and impairing our future prospects.

Material  developments  regarding  major  commercial  clients  resulting  from  such  causes  as  changes  in  financial  condition,

mergers or business acquisitions

Consolidation among our clients resulting from mergers and acquisitions may result in loss or reduction of business when the

successor  business’  IT  needs  are  served  by  another  service  provider  or  are  provided  by  the  successor  company’s  own

personnel. Growth in a client’s IT needs resulting from acquisitions or operations may mean that we no longer have a sufficient

geographic scope or the critical mass to serve the client’s needs efficiently, resulting in the loss of the client’s business and

impairing our future prospects. There can be no assurance that we will be able to achieve the objectives of our growth strategy

in order to maintain and increase our geographic scope and critical mass in our targeted markets.

Early termination risk

If we should fail to deliver our services according to contractual agreements, some of our clients could elect to terminate

contracts before their agreed expiry date, which would result in a reduction of our earnings and cash flow and may impact the

value of our backlog of orders. In addition, a number of our managed IT and business process services contractual agreements

have termination for convenience and change of control clauses according to which a change in the client’s intentions or a

change in control of CGI could lead to a termination of these agreements. Early contract termination can also result from the

exercise of a legal right or when circumstances that are beyond our control or beyond the control of our client prevent the

contract from continuing. In cases of early termination, we may not be able to recover capitalized contract costs and we may

not be able to eliminate ongoing costs incurred to support the contract.

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FISCAL 2020 RESULTS — 61ManageMent's Discussion anD analysis

Cost estimation risks

Client concentration risk

In order to generate acceptable margins, our pricing for services is dependent on our ability to accurately estimate the costs

and timing for completing projects or long-term managed IT and business process services contracts, which can be based

on a client's bid specification, sometimes in advance of the final determination of the full scope and design of the contract. In

addition, a significant portion of our project-oriented  contracts are performed on a fixed-price basis. Billing for fixed-price

engagements is carried out in accordance with the contract terms agreed upon with our client, and revenue is recognized

based on the percentage of effort incurred to date in relation to the total estimated efforts to be incurred over the duration of

the  respective  contract.  These  estimates  reflect  our  best  judgement  regarding  the  efficiencies  of  our  methodologies  and

professionals as we plan to apply them to the contracts in accordance with the CGI Client Partnership Management Framework

(CPMF), a framework that contains high standards of contract management to be applied throughout the Company. If we fail

agencies.

to apply the CPMF correctly or if we are unsuccessful in accurately estimating the time or resources required to fulfill our

obligations under a contract, or if unexpected factors, including those outside of our control, arise, there may be an impact on

costs or the delivery schedule which could have a material adverse effect on our expected net earnings.

Risks related to teaming agreements and subcontracts

We derive revenue from contracts where we enter into teaming agreements with other providers. In some teaming agreements

we are the prime contractor whereas in others we act as a subcontractor. In both cases, we rely on our relationships with other
providers to generate business and we expect to continue to do so in the foreseeable future. Where we act as prime contractor,

if we fail to maintain our relationships with other providers, we may have difficulty attracting suitable participants in our teaming

agreements. Similarly, where we act as subcontractor, if our relationships are impaired, other providers might reduce the work

they award to us, award that work to our competitors, or choose to offer the services directly to the client in order to compete

with our business. In either case, if we fail to maintain our relationship with these providers or if our relationship with these

providers is otherwise impaired, our business, prospects, financial condition and operating results could be materially adversely

affected.

Our partners’ ability to deliver on their commitments

Increasingly large and complex contracts may require that we rely on third party subcontractors including software and hardware

vendors to help us fulfill our commitments. Under such circumstances, our success depends on the ability of the third parties

to perform their obligations within agreed upon budgets and timeframes. If our partners fail to deliver, our ability to complete

the contract may be adversely affected, which could have an unfavourable impact on our profitability.

Guarantees risk

In  the  normal  course  of  business,  we  enter  into  agreements  that  may  provide  for  indemnification  and  guarantees  to

counterparties in transactions such as consulting and managed IT and business process services, business divestitures, lease

agreements and financial obligations. These indemnification undertakings and guarantees may require us to compensate

counterparties for costs and losses incurred as a result of various events, including breaches of representations and warranties,

intellectual property right infringement, claims that may arise while providing services or as a result of litigation that may be

suffered by counterparties.

Risk related to human resources utilization rates

In order to maintain our net earnings, it is important that we maintain the appropriate availability of professional resources in

each of our geographies by having a high utilization rate while still being able to assign additional resources to new work.

Maintaining an efficient utilization rate requires us to forecast our need for professional resources accurately and to manage

recruitment activities, professional training programs, attrition rates and restructuring programs appropriately. To the extent

that we fail to do so, or to the extent that laws and regulations restrict our ability to do so, our utilization rates may be reduced;

thereby having an impact on our revenue and profitability. Conversely, we may find that we do not have sufficient resources

to deploy against new business opportunities in which case our ability to grow our revenue would suffer.

We derive a significant portion of our revenue from the services we provide to various U.S. federal government departments

and agencies. We expect that this will continue for the foreseeable future. There can be, however, no assurance that each

such U.S. federal government department and agency will continue to utilize our services to the same extent, or at all in the

future. In the event that a major U.S. federal government department or agency were to limit, reduce, or eliminate the business

it awards to us, we might be unable to recover the lost revenue with work from other U.S. federal government departments

or agencies or other clients, and our business, prospects, financial condition and operating results could be materially and

adversely affected. Although IFRS considers a national government and its departments and agencies as a single client, our

client base in the U.S. government economic sector is in fact diversified with contracts from many different departments and

Government business risk

Changes in government spending policies or budget priorities could directly affect our financial performance. Among the factors

that could harm our government contracting business are: the curtailment of governments’ use of consulting and IT services

firms; a significant decline in spending by governments in general, or by specific departments or agencies in particular; the

adoption of new legislation and/or actions affecting companies that provide services to governments; delays in the payment

of our invoices by government; and general economic and political conditions. These or other factors could cause government

agencies and departments to reduce their purchases under contracts, to exercise their right to terminate contracts, to issue

temporary stop work orders, or not to exercise options to renew contracts, any of which would cause us to lose future revenue.

Government spending reductions or budget cutbacks at these departments or agencies could materially harm our continued

performance under these contracts, or limit the awarding of additional contracts from these agencies.

Regulatory risk

Our global operations require us to be compliant with laws and regulations in many jurisdictions on matters such as: anti-

corruption, trade restrictions, immigration, taxation, securities, antitrust, data privacy, labour relations, and the environment,

amongst others. Complying with these diverse requirements worldwide is a challenge and consumes significant resources.

The laws and  regulations frequently change and some may impose conflicting requirements which may expose us to penalties

for non-compliance and harm our reputation. Furthermore, in some jurisdictions, we may face the absence of effective laws

and regulations to protect our intellectual property rights and there may be restrictions on the movement of cash and other

assets, on the import and export of certain technologies, and on the repatriation of earnings. Any or all of these risks could

impact our global business operations and cause our profitability to decline.

Our business with the U.S. federal government departments and agencies also requires that we comply with complex laws

and regulations relating to government contracts. These laws and regulations relate to the integrity of the procurement process,

impose disclosure requirements, and address national security concerns, among other matters. For instance, we are routinely

subject to audits by U.S. government departments and agencies with respect to compliance with these rules. If we fail to

comply with these requirements we may incur penalties and sanctions, including contract termination, suspension of payments,

suspension or debarment from doing business with the federal government, and fines.

Legal claims made against our work

We create, implement and maintain IT solutions that are often critical to the operations of our clients’ business. Our ability to

complete large projects as expected could be adversely affected by unanticipated delays, renegotiations, and changing client

requirements or project delays. Also, our solutions may suffer from defects that adversely affect their performance; they may

not meet our clients’ requirements or may fail to perform in accordance with applicable service levels. Such problems could

subject us to legal liability, which could materially adversely affect our business, operating results and financial condition, and

may negatively affect our professional reputation. While we typically use reasonable efforts to include provisions in our contracts

which are designed to limit our exposure to legal claims relating to our services and the applications we develop, we may not

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62Client concentration risk

We derive a significant portion of our revenue from the services we provide to various U.S. federal government departments

and agencies. We expect that this will continue for the foreseeable future. There can be, however, no assurance that each

such U.S. federal government department and agency will continue to utilize our services to the same extent, or at all in the

future. In the event that a major U.S. federal government department or agency were to limit, reduce, or eliminate the business

it awards to us, we might be unable to recover the lost revenue with work from other U.S. federal government departments

or agencies or other clients, and our business, prospects, financial condition and operating results could be materially and

adversely affected. Although IFRS considers a national government and its departments and agencies as a single client, our

client base in the U.S. government economic sector is in fact diversified with contracts from many different departments and

agencies.

Government business risk

Changes in government spending policies or budget priorities could directly affect our financial performance. Among the factors

that could harm our government contracting business are: the curtailment of governments’ use of consulting and IT services

firms; a significant decline in spending by governments in general, or by specific departments or agencies in particular; the

adoption of new legislation and/or actions affecting companies that provide services to governments; delays in the payment

of our invoices by government; and general economic and political conditions. These or other factors could cause government
agencies and departments to reduce their purchases under contracts, to exercise their right to terminate contracts, to issue

temporary stop work orders, or not to exercise options to renew contracts, any of which would cause us to lose future revenue.

Government spending reductions or budget cutbacks at these departments or agencies could materially harm our continued

performance under these contracts, or limit the awarding of additional contracts from these agencies.

Regulatory risk

Our global operations require us to be compliant with laws and regulations in many jurisdictions on matters such as: anti-

corruption, trade restrictions, immigration, taxation, securities, antitrust, data privacy, labour relations, and the environment,

amongst others. Complying with these diverse requirements worldwide is a challenge and consumes significant resources.

The laws and  regulations frequently change and some may impose conflicting requirements which may expose us to penalties

for non-compliance and harm our reputation. Furthermore, in some jurisdictions, we may face the absence of effective laws

and regulations to protect our intellectual property rights and there may be restrictions on the movement of cash and other

assets, on the import and export of certain technologies, and on the repatriation of earnings. Any or all of these risks could

impact our global business operations and cause our profitability to decline.

Our business with the U.S. federal government departments and agencies also requires that we comply with complex laws

and regulations relating to government contracts. These laws and regulations relate to the integrity of the procurement process,

impose disclosure requirements, and address national security concerns, among other matters. For instance, we are routinely

subject to audits by U.S. government departments and agencies with respect to compliance with these rules. If we fail to

comply with these requirements we may incur penalties and sanctions, including contract termination, suspension of payments,

suspension or debarment from doing business with the federal government, and fines.

Legal claims made against our work

We create, implement and maintain IT solutions that are often critical to the operations of our clients’ business. Our ability to

complete large projects as expected could be adversely affected by unanticipated delays, renegotiations, and changing client

requirements or project delays. Also, our solutions may suffer from defects that adversely affect their performance; they may

not meet our clients’ requirements or may fail to perform in accordance with applicable service levels. Such problems could

subject us to legal liability, which could materially adversely affect our business, operating results and financial condition, and

may negatively affect our professional reputation. While we typically use reasonable efforts to include provisions in our contracts

which are designed to limit our exposure to legal claims relating to our services and the applications we develop, we may not

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 63ManageMent's Discussion anD analysis

always be able to include such provisions and, where we are successful, such provisions may not protect us adequately or

detect and respond to attempts to gain unauthorized access to information systems and networks; and (v) working with the

may not be enforceable under some circumstances or under the laws of some jurisdictions.

Data protection and infrastructure risks

Our business often requires that our clients’ applications and information, which may include their proprietary information and

personal  information  they  manage,  be  processed  and  stored  on  our  networks  and  systems,  and  in  data  centers  that  we

manage. We also process and store proprietary information relating to our business, and personal information relating to our

members. The Company is subject to numerous laws and regulations designed to protect information, such as the European

Union’s General Data Protection Regulation (GDPR), various laws and regulations in Canada, the U.S. and other countries

in which the Company operates governing the protection of health or other personally identifiable information and data privacy.

These  laws  and  regulations  are  increasing  in  number  and  complexity  and  are  being  adopted  and  amended  with  greater

frequency, which results in greater compliance risk and cost. The potential financial penalties for non-compliance with these

laws and regulations have significantly increased with the adoption of the GDPR. The Company's Chief Data Protection Officer

oversees the Company's compliance with the laws that protect the privacy of personal information. The Company faces risks

inherent in protecting the security of such personal data which have grown in complexity, magnitude and frequency in recent

years. Digital information and equipment are subject to loss, theft or destruction, and services that we provide may become

temporarily unavailable as a result of those risks, or upon an equipment or system malfunction. The causes of such failures

include human error in the course of normal operations (including from advertent or inadvertent actions or inactions by our

members),  maintenance  and  upgrading  activities,  as  well  as  hacking,  vandalism  (including  denial  of  service  attacks  and

computer viruses), theft, and unauthorized access, as well as power outages or surges, floods, fires, natural disasters and

many other causes. The measures that we take to protect against all information infrastructure risks, including both physical

and logical controls on access to premises and information may prove in some circumstances to be inadequate to prevent

the improper disclosure, loss, theft, misappropriation of, unauthorized access to, or destruction of client information, or service

interruptions. Such events may expose the Company to financial loss arising from the costs of remediation and those arising

from litigation from our clients and third parties (including under the laws that protect the privacy of personal information),

claims and damages, as well as expose the Company to government sanctions and damage to our brand and reputation.

Security and cybersecurity risks

In the current environment, the volume, velocity and creativity of security threats and cyber attacks continue to grow, this

includes criminal hackers, hacktivists, state sponsored organizations, industrial espionage, employee misconduct, and human

or technological error. As a worldwide IT and business consulting firm providing services to both the private and public sectors,

we  process  and  store  increasingly  large  amounts  of  data  for  our  clients,  including  proprietary  information  and  personal

information. Consequently, our business could be negatively impacted by physical and cyber threats, which could affect our

future sales and financial position or increase our costs and expenses. 

An unauthorized disclosure of sensitive or confidential client or member information, including cyber-attacks or other security

breaches, could cause a loss of data, give rise to remediation or other expenses, expose us to liability under federal and state

laws, and subject us to litigation and investigations, which could have an adverse effect on our business, cash flows, financial

condition and results of operations. These security risks to the Company include potential attacks not only of our own solutions,

services and systems, but also those of our clients, contractors, business partners, vendors and other third parties. Any local

issue in a Business Unit could have a global impact on the entire Company , thus visibility and timely escalation on potential

issues are key.

The Company’s Chief Security Officer is responsible for overseeing the security of the Company. We seek to detect and

investigate all security incidents and to prevent their occurrence or recurrence, by: (i) developing and regularly reviewing

policies and standards related to information security, data privacy, physical security and business continuity; (ii) monitoring

the Company’s performance against these policies and standards; (iii) developing strategies intended to seek to mitigate the

Company’s risks, including through security trainings for all employees to increase awareness of potential cyber threats; (iv)

implementing security measures to ensure an appropriate level of control based on the nature of the information and the

inherent risks attached thereto, including through access management, security monitoring and testing to mitigate and help

industry and governments against cyber threats. However, because of the evolving nature and sophistication of these security

threats, there can be no assurance that our safeguards will detect or prevent the occurrence of material cyber breaches,

intrusions or attacks.

We are regularly the target of attempted cyber and other security threats and must continuously monitor and develop our

information technology networks and infrastructure to prevent, detect, address and mitigate the risk of unauthorized access,

misuse, computer viruses and other events that could have a security impact. If security protection does not evolve at the

same pace as threats, a growing gap on our level of protection will be created. Technology evolution and global trends like

digital transformation, cloud and mobile computing amongst others are disrupting the security operating model, thus security

should evolve to address new relevant security requirements and build new capabilities to address the changes. Increasing

detection  and  automated  response  capabilities  are  key  to  improve  visibility  and  contain  any  negative  potential  impact.

Automating security processes and integrating with IT, business and security solutions could address shortage of technical

security staff and avoid introducing human intervention and errors.

Insider or employee cyber and security threats are increasingly a concern for all large companies, including ours. CGI is

continuously working to install new, and upgrade its existing, information technology systems and provide member awareness

training around phishing, malware, and other cyber risks to ensure that the Company is protected, to the greatest extent

possible, against cyber risks and security breaches. While CGI selects third-party vendors carefully, it does not control their

actions.  Any  problems  caused  by  these  third  parties,  including  those  resulting  from  breakdowns  or  other  disruptions  in

communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and

security breaches at a vendor could adversely affect the our ability to deliver solutions and services to our customers and

otherwise conduct business. Furthermore, while our liability insurance policy covers cyber risks, there is no assurance that

such insurance coverage will be sufficient in type or amount to cover the costs, damages, liabilities or losses that could result

from security breaches, cyber-attacks and other related breaches. As the cyber threat landscape evolves, the Company may

find  it  necessary  to  make  further  significant  investments  to  protect  data  and  infrastructure.  Occurrence  of  any  of  the

aforementioned security threats could expose the Company, our clients or other third parties to potential liability, litigation, and

regulatory action, as well as the loss of client confidence, loss of existing or potential clients, loss of sensitive government

contracts, damage to brand and reputation, and other financial loss.

Risk of harm to our reputation

CGI’s reputation as a capable and trustworthy service provider and long-term business partner is key to our ability to compete

effectively in the market for IT services. The nature of our operations exposes us to the potential loss, unauthorized access

to,  or  destruction  of  our  clients’  information,  as  well  as  temporary  service  interruptions.  Depending  on  the  nature  of  the

information or services, such events may have a negative impact on how the Company is perceived in the marketplace. Under

such circumstances, our ability to obtain new clients and retain existing clients could suffer with a resulting impact on our

revenue and net earnings.

Risks associated with the integration of new operations

The successful integration of new operations arising from our acquisition strategy or from large managed IT and business

process services contracts requires that a substantial amount of management time and attention be focused on integration

tasks. Management time that is devoted to integration activities may detract from management’s normal operations focus with

resulting pressure on the revenues and earnings from our existing operations. In addition, we may face complex and potentially

time-consuming challenges in implementing uniform standards, controls, procedures and policies across new operations when

harmonizing their activities with those of our existing business units. Integration activities can result in unanticipated operational

problems, expenses and liabilities. If we are not successful in executing our integration strategies in a timely and cost-effective

manner, we will have difficulty achieving our growth and profitability objectives.

Internal controls risks

Due to the inherent limitations of internal controls including the circumvention or overriding of controls, or fraud, there can only

be reasonable assurance that the Company’s internal controls will detect and prevent a misstatement. If the Company is

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 65

64detect and respond to attempts to gain unauthorized access to information systems and networks; and (v) working with the

industry and governments against cyber threats. However, because of the evolving nature and sophistication of these security

threats, there can be no assurance that our safeguards will detect or prevent the occurrence of material cyber breaches,

intrusions or attacks.

We are regularly the target of attempted cyber and other security threats and must continuously monitor and develop our

information technology networks and infrastructure to prevent, detect, address and mitigate the risk of unauthorized access,

misuse, computer viruses and other events that could have a security impact. If security protection does not evolve at the

same pace as threats, a growing gap on our level of protection will be created. Technology evolution and global trends like

digital transformation, cloud and mobile computing amongst others are disrupting the security operating model, thus security

should evolve to address new relevant security requirements and build new capabilities to address the changes. Increasing

detection  and  automated  response  capabilities  are  key  to  improve  visibility  and  contain  any  negative  potential  impact.

Automating security processes and integrating with IT, business and security solutions could address shortage of technical

security staff and avoid introducing human intervention and errors.

Insider or employee cyber and security threats are increasingly a concern for all large companies, including ours. CGI is

continuously working to install new, and upgrade its existing, information technology systems and provide member awareness

training around phishing, malware, and other cyber risks to ensure that the Company is protected, to the greatest extent

possible, against cyber risks and security breaches. While CGI selects third-party vendors carefully, it does not control their
actions.  Any  problems  caused  by  these  third  parties,  including  those  resulting  from  breakdowns  or  other  disruptions  in

communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and

security breaches at a vendor could adversely affect the our ability to deliver solutions and services to our customers and

otherwise conduct business. Furthermore, while our liability insurance policy covers cyber risks, there is no assurance that

such insurance coverage will be sufficient in type or amount to cover the costs, damages, liabilities or losses that could result

from security breaches, cyber-attacks and other related breaches. As the cyber threat landscape evolves, the Company may

find  it  necessary  to  make  further  significant  investments  to  protect  data  and  infrastructure.  Occurrence  of  any  of  the

aforementioned security threats could expose the Company, our clients or other third parties to potential liability, litigation, and

regulatory action, as well as the loss of client confidence, loss of existing or potential clients, loss of sensitive government

contracts, damage to brand and reputation, and other financial loss.

Risk of harm to our reputation

CGI’s reputation as a capable and trustworthy service provider and long-term business partner is key to our ability to compete

effectively in the market for IT services. The nature of our operations exposes us to the potential loss, unauthorized access

to,  or  destruction  of  our  clients’  information,  as  well  as  temporary  service  interruptions.  Depending  on  the  nature  of  the

information or services, such events may have a negative impact on how the Company is perceived in the marketplace. Under

such circumstances, our ability to obtain new clients and retain existing clients could suffer with a resulting impact on our

revenue and net earnings.

Risks associated with the integration of new operations

The successful integration of new operations arising from our acquisition strategy or from large managed IT and business

process services contracts requires that a substantial amount of management time and attention be focused on integration

tasks. Management time that is devoted to integration activities may detract from management’s normal operations focus with

resulting pressure on the revenues and earnings from our existing operations. In addition, we may face complex and potentially

time-consuming challenges in implementing uniform standards, controls, procedures and policies across new operations when

harmonizing their activities with those of our existing business units. Integration activities can result in unanticipated operational

problems, expenses and liabilities. If we are not successful in executing our integration strategies in a timely and cost-effective

manner, we will have difficulty achieving our growth and profitability objectives.

Internal controls risks

Due to the inherent limitations of internal controls including the circumvention or overriding of controls, or fraud, there can only

be reasonable assurance that the Company’s internal controls will detect and prevent a misstatement. If the Company is

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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FISCAL 2020 RESULTS — 65ManageMent's Discussion anD analysis

unable to design, implement, monitor and maintain effective internal controls throughout its different business environments,

the efficiency of our operations might suffer, resulting in a decline in revenue and profitability, and the accuracy of our financial

reporting could be impaired.

Liquidity and funding risks

The Company’s future growth is contingent on the execution of its business strategy, which, in turn, is dependent on its ability

to grow the business organically as well as through business acquisitions. In the event we would need to raise additional funds

through  equity  or  debt  financing  to  fund  any  currently  unidentified  or  unplanned  future  acquisitions  and  other  growth

opportunities, there can be no assurance that such financing will be available in amounts and on terms acceptable to us. Our

ability to raise the required funding depends on the capacity of the capital markets to meet our equity and/or debt financing

needs in a timely fashion and on the basis of interest rates and/or share prices that are reasonable in the context of our

commercial objectives. Increasing interest rates, volatility in our share price, and the capacity of our current lenders to meet

our additional liquidity requirements are all factors that may have a material adverse effect on any acquisitions or growth

activities that we may, in the future, identify or plan. If we are unable to obtain the necessary funding, we may be unable to

achieve our growth objectives.

Foreign exchange risk

The  majority  of  our  revenue  and  costs  are  denominated  in  currencies  other  than  the  Canadian  dollar.  Foreign  exchange

fluctuations impact the results of our operations as they are reported in Canadian dollars. This risk is partially mitigated by a

natural hedge in matching our costs with revenue denominated in the same currency and through the use of derivatives in

our global hedging strategy. However, as we continue our global expansion, natural hedges may begin to diminish and the

use of hedging contracts exposes us to the risk that financial institutions could fail to perform their obligations under our

hedging instruments. Furthermore, there can be no assurance that our hedging strategy and arrangements will offset the

impact of fluctuations in currency exchange rates, which could materially adversely affect our business revenues, results of

operations, financial condition or prospects. Other than the use of financial products to deliver on our hedging strategy, we

do not trade derivative financial instruments.

Our functional and reporting currency is the Canadian dollar. As such, our U.S., European and Asian investments, operations

and assets are exposed to net change in currency exchange rates. Volatility in exchange rates could have an adverse effect

on our business, financial condition and results of operations.

10.2. LEGAL PROCEEDINGS

The Company is involved in legal proceedings, audits, claims and litigation arising in the ordinary course of its business.

Certain of these matters seek damages in significant amounts. Although the outcome of such matters is not predictable with

assurance, the Company has no reason to believe that the disposition of any such current matter could reasonably be expected

to have a material adverse effect on the Company’s financial position, results of operations or the ability to carry on any of its

business activities.

Transfer Agent
Computershare Investor Services Inc.
(800) 564-6253

Investor Relations
Maher Yaghi
Vice-President, Investor Relations
Telephone: (514) 415-3651
maher.yaghi@cgi.com

1350 René-Lévesque Boulevard West
25th Floor
Montréal, Quebec
H3G 1T4
Canada

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

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CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 67

66Management’s and Auditors’ Reports

MANAGEMENT’S STATEMENT OF RESPONSIBILITY FOR FINANCIAL REPORTING 
The management of CGI Inc. (the Company) is responsible for the preparation and integrity of the consolidated financial statements
and the Management’s Discussion and Analysis (MD&A). The consolidated financial statements have been prepared in accordance
with International Financial Reporting Standards as issued by the International Accounting Standards Board and necessarily
include some amounts that are based on management’s best estimates and judgement. Financial and operating data elsewhere
in the MD&A are consistent with that contained in the accompanying consolidated financial statements. 

To fulfill its responsibility, management has developed, and continues to maintain, systems of internal controls reinforced by the
Company’s standards of conduct and ethics, as set out in written policies to ensure the reliability of the financial information and
to safeguard its assets. The Company’s internal control over financial reporting and consolidated financial statements are subject
to  audit  by  an  Independent  Registered  Public  Accounting  Firm,  PricewaterhouseCoopers  LLP,  whose  report  follows.
PricewaterhouseCoopers  LLP,  Independent  Registered  Public  Accounting  Firm  appointed  by  our  shareholders  upon  the
recommendation of the Audit and Risk Management Committee of the Board of Directors, has performed an independent audit
of the consolidated balance sheets as at September 30, 2020 and 2019 and the related consolidated statements of earnings,
comprehensive income, changes in equity and cash flows for the years ended September 30, 2020 and 2019 and the effectiveness
of our internal control over financial reporting as at September 30, 2020. 

Members of the Audit and Risk Management Committee of the Board of Directors, all of whom are independent of the Company,
meet regularly with PricewaterhouseCoopers LLP and with management to discuss internal controls in the financial reporting
process, auditing matters and financial reporting issues and formulate the appropriate recommendations to the Board of Directors.
PricewaterhouseCoopers LLP has full and unrestricted access to the Audit and Risk Management Committee. The consolidated
financial statements and MD&A have been reviewed and approved by the Board of Directors. 

George D. Schindler
President and Chief Executive Officer 

François Boulanger
Executive Vice-President and Chief Financial Officer 

November 10, 2020

Computershare Investor Services Inc.

Transfer Agent

(800) 564-6253

Investor Relations

Maher Yaghi

Vice-President, Investor Relations

Telephone: (514) 415-3651

maher.yaghi@cgi.com

1350 René-Lévesque Boulevard West

25th Floor

Montréal, Quebec

H3G 1T4

Canada

CGI Inc. - Management's Discussion and Analysis for the year ended September 30, 2020

Page 67

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

1

FISCAL 2020 RESULTS — 67consoliDateD financial stateMents

Management’s and Auditors’ Reports

MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

The management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting.
The Company’s internal control over financial reporting is a process designed, under the supervision of and with the participation
of  the  President  and  Chief  Executive  Officer  as  well  as  the  Executive  Vice-President  and  Chief  Financial  Officer,  to  provide
reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s consolidated financial
statements for external reporting purposes in accordance with International Financial Reporting Standards (IFRS) as issued by
the International Accounting Standards Board (IASB).

The Company’s internal control over financial reporting includes policies and procedures that: 

- Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect transactions and dispositions
of the assets of the Company;

- Provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial
statements  in  accordance  with  IFRS  as  issued  by  the  IASB,  and  that  receipts  and  expenditures  are  being  made  only  in
accordance with authorizations of management and the directors of the Company; and,

- Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of
the Company’s assets that could have a material effect on the Company’s consolidated financial statements.

All internal control systems have inherent limitations; therefore, even where internal control over financial reporting is determined
to be effective, it can provide only reasonable assurance. Projections of any evaluation of effectiveness to future periods are
subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance
with the policies or procedures may deteriorate.

Management, under the supervision of and with the participation of the President and Chief Executive Officer as well as the
Executive Vice-President and Chief Financial Officer, conducted an assessment of the effectiveness of the Company’s internal
control over financial reporting based on the criteria established in Internal Control - Integrated Framework (2013) issued by the
Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this assessment, management has
determined the Company’s internal control over financial reporting as at September 30, 2020 was effective.

The  effectiveness  of  the  Company’s  internal  control  over  financial  reporting  as  of  September 30,  2020  has  been  audited  by
PricewaterhouseCoopers LLP, an Independent Registered Public Accounting Firm, as stated in their report which appears herein.

George D. Schindler
President and Chief Executive Officer 

François Boulanger
Executive Vice-President and Chief Financial Officer 

November 10, 2020

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

2

68Management’s and Auditors’ Reports

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 
To the Board of Directors and Shareholders of CGI Inc. 

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of CGI Inc. and its subsidiaries (together, the Company) as of
September 30, 2020 and 2019, and the related consolidated statements of earnings, comprehensive income, changes in equity
and  cash  flows  for  the  years  then  ended,  including  the  related  notes  (collectively  referred  to  as  the  ''consolidated  financial
statements''). We also have audited the Company's internal control over financial reporting as of September 30, 2020, based on
criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of
the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position
of the Company as of September 30, 2020 and 2019, and its financial performance and its cash flows for the years then ended
in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also
in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of September
30, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.

Change in Accounting Principle

As discussed in Note 3 to the consolidated financial statements, the Company changed the manner in which it accounts for leases
on October 1, 2019.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control
over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the
accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express opinions on
the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our
audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB)
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform
the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement,
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks.
Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated
financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control
over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a
material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the
assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances.
We believe that our audits provide a reasonable basis for our opinions. 

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets
of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are
being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that
could have a material effect on the financial statements. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

3

FISCAL 2020 RESULTS — 69consoliDateD financial stateMents

Management’s and Auditors’ Reports

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM (continued)

Definition and Limitations of Internal Control over Financial Reporting (continued)

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also,
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters 

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  consolidated  financial
statements that was communicated or required to be communicated to the Audit and Risk Management Committee of the Board
of Directors and that (i) relates to accounts or disclosures that are material to the consolidated financial statements; and (ii)
involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter
in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical
audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Revenue  Recognition  -  Estimates  of  total  expected  labour  costs  or  total  expected  labour  hours  for  systems  integration  and
consulting services under fixed-fee arrangements

As described in Notes 3 and 29 to the consolidated financial statements, the Company recognizes revenue for systems integration
and consulting services under fixed-fee arrangements using the percentage-of-completion method over time. For the year ended
on September 30, 2020, revenue from systems integration and consulting services under fixed-fee arrangements makes up a
portion  of  the  revenue  from  systems  integration  and  consulting  services. The  selection  of  the  measure  of  progress  towards
completion requires management judgment and is based on the nature of the services to be provided. As disclosed by management,
the Company relies on estimates of total expected labour costs or total expected labour hours to complete the service, which are
compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of revenue earned to date.
Management regularly reviews underlying estimates of total expected labour costs or total expected hours. Management has
disclosed that there are many factors that can affect the estimates of total expected labour costs or total expected labour hours,
including, but not limited to, changes to the scope of the contracts, delays in reaching milestones and new complexities in the
project delivery. 

The principal considerations for our determination that performing procedures relating to Revenue Recognition - Estimates of
total  expected  labour  costs  or  total  expected  labour  hours  for systems  integration  and  consulting  services  under  fixed-fee
arrangements is a critical audit matter are (i) there was significant judgment by management when developing the estimates of
total expected labour costs or total expected labour hours; and (ii) there were significant auditor judgment and effort in performing
procedures to evaluate the estimates of total expected labour costs or total expected labour hours, including the assessment of
management’s judgment about the Company’s ability to properly assess the factors that can affect the significant assumptions
related to the estimates of total expected labour costs or total expected labour hours to complete. 

Addressing  the  matter  involved  performing  procedures  and  evaluating  audit  evidence  in  connection  with  forming  our  overall
opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the
revenue recognition process, including controls over the determination of estimates of total expected labour costs or total expected
labour hours. The procedures also included, among others, evaluating and testing management’s process, on a sample basis,
for  determining  the  estimates  of  total  expected  labour  costs  or  total  expected  labour  hours  which  included  evaluating  the
reasonableness of significant assumptions, including the total expected labour costs or total expected labour hours to complete,
used by management by (i) testing total labour costs or total labour hours incurred to supporting evidence; (ii) performing a
comparison of the sum of total labour costs or labour hours incurred and the total expected labour costs or total expected labour
hours to complete to the originally estimated costs or hours; and; (iii) evaluating the process of the timely identification of factors
that can affect the total expected labour costs or total expected hours, including but not limited to, changes to the scope of the
contracts, delays in reaching milestones and new complexities in the project delivery.

/s/ PricewaterhouseCoopers LLP1

Montréal, Québec, Canada
November 10, 2020

We have served as the Company’s auditor since 2019. 

1. FCPA auditor, FCA, public accountancy permit No. A115888

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

4

70Consolidated Statements of Earnings
For the years ended September 30 
(in thousands of Canadian dollars, except per share data) 

Consolidated Statements of Earnings
Consolidated Statements of Earnings
For the years ended September 30 
For the years ended September 30 
(in thousands of Canadian dollars, except per share data) 
(in thousands of Canadian dollars, except per share data) 

 Revenue
 Operating expenses

 Revenue
 Revenue
 Operating expenses
 Operating expenses

Costs of services, selling and administrative

Costs of services, selling and administrative
Costs of services, selling and administrative

Acquisition-related and integration costs

Acquisition-related and integration costs
Acquisition-related and integration costs

Restructuring costs

Restructuring costs
Restructuring costs

Net finance costs

Net finance costs
Net finance costs

Foreign exchange (gain) loss

Foreign exchange (gain) loss
Foreign exchange (gain) loss

 Earnings before income taxes

 Earnings before income taxes
 Earnings before income taxes

 Income tax expense

 Income tax expense
 Income tax expense

 Net earnings

 Net earnings
 Net earnings

 Earnings per share

 Earnings per share
 Earnings per share

 Basic earnings per share

 Basic earnings per share
 Basic earnings per share

 Diluted earnings per share

 Diluted earnings per share
 Diluted earnings per share

See Notes to the Consolidated Financial Statements.

See Notes to the Consolidated Financial Statements.
See Notes to the Consolidated Financial Statements.

Notes

Notes
Notes

29

29
29

23

23
23

27c

27c
27c

25

26

25
25

26
26

16

16
16

21

21

21
21

21
21

2020

2020
2020

$

$
$

2019

2019
2019

$

$
$

12,164,115

12,164,115
12,164,115

12,111,236

12,111,236
12,111,236

10,302,068

10,302,068
10,302,068

10,284,007

10,284,007
10,284,007

76,794

76,794
76,794

155,411

155,411
155,411

114,474

114,474
114,474

(899)

(899)
(899)

10,647,848

10,647,848
10,647,848

1,516,267

1,516,267
1,516,267

398,405

398,405
398,405

1,117,862

1,117,862
1,117,862

77,417

77,417
77,417

—

—
—

70,630

70,630
70,630

2,234

2,234
2,234

10,434,288

10,434,288
10,434,288

1,676,948

1,676,948
1,676,948

413,741

413,741
413,741

1,263,207

1,263,207
1,263,207

4.27

4.27
4.27

4.20

4.20
4.20

4.63

4.63
4.63

4.55

4.55
4.55

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019
CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

5

5
5

FISCAL 2020 RESULTS — 71consoliDateD financial stateMents

Consolidated Statements of Comprehensive Income
For the years ended September 30 
(in thousands of Canadian dollars) 

 Net earnings
 Items that will be reclassified subsequently to net earnings (net of income taxes):

2020

$

2019

$

1,117,862

1,263,207

     Net unrealized gains (losses) on translating financial statements of foreign operations

406,445

(162,657)

     Net gains on cross-currency swaps and on translating long-term debt designated as hedges 
        of net investments in foreign operations 

     Deferred gains (costs) of hedging on cross-currency swaps

     Net unrealized (losses) gains on cash flow hedges

     Net unrealized gains on financial assets at fair value through other comprehensive income

 Items that will not be reclassified subsequently to net earnings (net of income taxes):

     Net remeasurement (losses) gains on defined benefit plans

 Other comprehensive income (loss)

 Comprehensive income

See Notes to the Consolidated Financial Statements. 

8,914

18,144

(30,091)

2,854

(37,250)

369,016

53,024

(4,091)

50,943

4,102

33,777

(24,902)

1,486,878

1,238,305

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

6

72Consolidated Balance Sheets
Consolidated Balance Sheets
Consolidated Balance Sheets
As at September 30  
As at September 30  
As at September 30  
(in thousands of Canadian dollars) 
(in thousands of Canadian dollars) 
(in thousands of Canadian dollars) 

Consolidated Balance Sheets
As at September 30  
(in thousands of Canadian dollars) 

Notes

Notes

Notes
Notes

2020

2020

2020
2020

$

$

$
$

2019

2019

2019
2019

$

$

$
$

 Assets
 Assets
 Assets
 Assets
 Current assets
 Current assets
 Current assets
 Current assets
Cash and cash equivalents
Cash and cash equivalents
Cash and cash equivalents
Cash and cash equivalents
Accounts receivable
Accounts receivable
Accounts receivable
Accounts receivable
Work in progress
Work in progress
Work in progress
Work in progress
      Current financial assets
      Current financial assets
      Current financial assets
      Current financial assets
Prepaid expenses and other current assets
      Income taxes
      Income taxes
 Total current assets before funds held for clients
 Total current assets before funds held for clients

      Income taxes
 Total current assets before funds held for clients

      Income taxes
 Total current assets before funds held for clients
Funds held for clients
Funds held for clients

Prepaid expenses and other current assets

Prepaid expenses and other current assets
Prepaid expenses and other current assets

Funds held for clients

Funds held for clients
 Total current assets
 Total current assets
 Total current assets
 Total current assets
 Property, plant and equipment
 Property, plant and equipment
 Property, plant and equipment
 Property, plant and equipment
 Right-of-use assets
 Right-of-use assets
 Right-of-use assets
 Right-of-use assets
 Contract costs
 Contract costs
 Contract costs
 Contract costs
 Intangible assets
 Intangible assets
 Intangible assets
 Intangible assets
 Other long-term assets
 Other long-term assets
 Other long-term assets
 Other long-term assets
 Long-term financial assets
 Long-term financial assets
 Long-term financial assets
 Long-term financial assets
 Deferred tax assets
 Deferred tax assets
 Deferred tax assets
 Deferred tax assets
 Goodwill
 Goodwill
 Goodwill
 Goodwill

 Liabilities
 Liabilities
 Liabilities
 Liabilities
 Current liabilities
 Current liabilities
 Current liabilities
 Current liabilities
Accounts payable and accrued liabilities
Accounts payable and accrued liabilities
Accounts payable and accrued liabilities
Accounts payable and accrued liabilities
Accrued compensation
Accrued compensation
Accrued compensation
Accrued compensation
Current derivative financial instruments
Current derivative financial instruments
Current derivative financial instruments
Current derivative financial instruments
Deferred revenue
Deferred revenue
Deferred revenue
Deferred revenue
Income taxes
Income taxes
Income taxes
Income taxes
Provisions
Provisions
Provisions
Provisions
Current portion of long-term debt
Current portion of long-term debt
Current portion of long-term debt
Current portion of long-term debt
Current portion of lease liabilities
Current portion of lease liabilities
Current portion of lease liabilities
Current portion of lease liabilities
 Total current liabilities before clients’ funds obligations
 Total current liabilities before clients’ funds obligations
 Total current liabilities before clients’ funds obligations
Clients’ funds obligations
Clients’ funds obligations
Clients’ funds obligations
Clients’ funds obligations
 Total current liabilities
 Total current liabilities
 Total current liabilities
 Total current liabilities
 Long-term income taxes
 Long-term income taxes
 Long-term income taxes
 Long-term income taxes
 Long-term provisions
 Long-term provisions
 Long-term provisions
 Long-term provisions
 Long-term debt
 Long-term debt
 Long-term debt
 Long-term debt
 Long-term lease liabilities
 Long-term lease liabilities
 Long-term lease liabilities
 Long-term lease liabilities
 Other long-term liabilities
 Other long-term liabilities
 Other long-term liabilities
 Other long-term liabilities
 Long-term derivative financial instruments
 Long-term derivative financial instruments
 Long-term derivative financial instruments
 Long-term derivative financial instruments
 Deferred tax liabilities
 Deferred tax liabilities
 Deferred tax liabilities
 Deferred tax liabilities
 Retirement benefits obligations
 Retirement benefits obligations
 Retirement benefits obligations
 Retirement benefits obligations

 Total current liabilities before clients’ funds obligations

 Equity
 Equity
 Equity
 Equity
 Retained earnings
 Retained earnings
 Retained earnings
 Retained earnings
 Accumulated other comprehensive income
 Accumulated other comprehensive income
 Accumulated other comprehensive income
 Accumulated other comprehensive income
 Capital stock
 Capital stock
 Capital stock
 Capital stock
 Contributed surplus
 Contributed surplus
 Contributed surplus
 Contributed surplus

See Notes to the Consolidated Financial Statements. 

See Notes to the Consolidated Financial Statements. 

See Notes to the Consolidated Financial Statements. 
See Notes to the Consolidated Financial Statements. 

Approved by the Board of Directors

Approved by the Board of Directors

Approved by the Board of Directors
Approved by the Board of Directors

28e and 32

28e and 32

28e and 32
28e and 32

4 and 32

4 and 32

4 and 32
4 and 32

32

32

32
32

5

6

5

5
5

6

6
6

3 and 7

3 and 7

3 and 7
3 and 7

8

9

10

11

16

12

8

9

8
8

9
9

10

10
10

11

11
11

16

16
16

12

12
12

32

32

32
32

13

14

3

13

14

3

15

32

16

17

13

13
13

14

14
14

3

3
3

13

13
13

14

14
14

3

3
3

15

15
15

32

32
32

16

16
16

17

17
17

18

19

18

18
18

19

19
19

1,707,985
1,219,302
1,075,252
18,500
160,406
29,363
4,210,808
725,178
4,935,986
372,946
666,865
239,376
521,462
163,739
156,569
113,484
8,379,931
15,550,358

1,707,985
1,707,985
1,707,985
1,219,302
1,219,302
1,219,302
1,075,252
1,075,252
1,075,252
18,500
18,500
18,500
160,406
160,406
160,406
29,363
29,363
29,363
4,210,808
4,210,808
4,210,808
725,178
725,178
725,178
4,935,986
4,935,986
4,935,986
372,946
372,946
372,946
666,865
666,865
666,865
239,376
239,376
239,376
521,462
521,462
521,462
163,739
163,739
163,739
156,569
156,569
156,569
113,484
113,484
113,484
8,379,931
8,379,931
8,379,931
15,550,358
15,550,358
15,550,358

213,831
213,831
213,831
213,831
1,357,090
1,357,090
1,357,090
1,357,090
1,096,031
1,096,031
1,096,031
1,096,031
39,931
39,931
39,931
39,931
172,182
172,182
172,182
172,182
10,206
10,206
10,206
10,206
2,889,271
2,889,271
2,889,271
2,889,271
368,112
368,112
368,112
368,112
3,257,383
3,257,383
3,257,383
3,257,383
397,661
397,661
397,661
397,661
—
—
—
—
222,965
222,965
222,965
222,965
517,982
517,982
517,982
517,982
180,480
180,480
180,480
180,480
176,899
176,899
176,899
176,899
100,539
100,539
100,539
100,539
7,767,837
7,767,837
7,767,837
7,767,837
12,621,746
12,621,746
12,621,746
12,621,746

1,025,963
672,775
8,328
426,393
136,928
175,632
310,764
178,720
2,935,503
720,322
3,655,825
6,720
23,888
3,276,331
697,650
185,374
56,622
158,341
225,447
8,286,198

1,025,963
1,025,963
1,025,963
672,775
672,775
672,775
8,328
8,328
8,328
426,393
426,393
426,393
136,928
136,928
136,928
175,632
175,632
175,632
310,764
310,764
310,764
178,720
178,720
178,720
2,935,503
2,935,503
2,935,503
720,322
720,322
720,322
3,655,825
3,655,825
3,655,825
6,720
6,720
6,720
23,888
23,888
23,888
3,276,331
3,276,331
3,276,331
697,650
697,650
697,650
185,374
185,374
185,374
56,622
56,622
56,622
158,341
158,341
158,341
225,447
225,447
225,447
8,286,198
8,286,198
8,286,198

1,108,895
1,108,895
1,108,895
1,108,895
642,897
642,897
642,897
642,897
4,902
4,902
4,902
4,902
397,370
397,370
397,370
397,370
176,243
176,243
176,243
176,243
73,509
73,509
73,509
73,509
113,511
113,511
113,511
113,511
—
—
—
—
2,517,327
2,517,327
2,517,327
2,517,327
366,796
366,796
366,796
366,796
2,884,123
2,884,123
2,884,123
2,884,123
7,690
7,690
7,690
7,690
24,946
24,946
24,946
24,946
2,217,696
2,217,696
2,217,696
2,217,696
—
—
—
—
213,392
213,392
213,392
213,392
18,322
18,322
18,322
18,322
178,265
178,265
178,265
178,265
193,209
193,209
193,209
193,209
5,737,643
5,737,643
5,737,643
5,737,643

4,703,642
545,710
1,761,873
252,935
7,264,160
15,550,358

4,703,642
545,710
1,761,873
252,935
7,264,160
15,550,358

4,703,642
4,703,642
545,710
545,710
1,761,873
1,761,873
252,935
252,935
7,264,160
7,264,160
15,550,358
15,550,358

4,557,855
176,694
1,903,977
245,577
6,884,103
12,621,746

4,557,855
176,694
1,903,977
245,577
6,884,103
12,621,746

4,557,855
4,557,855
176,694
176,694
1,903,977
1,903,977
245,577
245,577
6,884,103
6,884,103
12,621,746
12,621,746

      George D. Schindler

      George D. Schindler

      George D. Schindler
      George D. Schindler

    Serge Godin

    Serge Godin

    Serge Godin
    Serge Godin

      Director

      Director

      Director
      Director

    Director

    Director

    Director
    Director

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019
CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

7

7

7
7

FISCAL 2020 RESULTS — 73consoliDateD financial stateMents

Consolidated Statements of Changes in Equity
For the years ended September 30 
(in thousands of Canadian dollars) 

Balance as at September 30, 2019

Adoption of IFRS 16

Balance as at October 1, 2019

Net earnings

Other comprehensive income

Comprehensive income

Share-based payment costs

Income tax impact associated with stock options

Exercise of stock options

Exercise of performance share units

Purchase for cancellation of Class A subordinate voting shares

Purchase of Class A subordinate voting shares held in trusts

19

19

19

19

Notes

Retained
earnings

$

Accumulated
other
comprehensive 
income  

Capital 
stock 

Contributed
surplus

$

$

$

Total 
equity

$

4,557,855

176,694

1,903,977

245,577

6,884,103

3

(93,873)

—

—

—

(93,873)

4,463,982

1,117,862

—

1,117,862

—

—

—

—

176,694

1,903,977

245,577

6,790,230

—

369,016

369,016

—

—

—

—

—

—

—

—

—

69,420

9,078

— 1,117,862

—

369,016

— 1,486,878

37,358

(8,653)

(12,269)

(9,078)

37,358

(8,653)

57,151

—

(878,202)

—

— (165,315)

—

(55,287)

— (1,043,517)

—

(55,287)

Balance as at September 30, 2020

4,703,642

545,710

1,761,873

252,935

7,264,160

Balance as at September 30, 2018

 Net earnings

 Other comprehensive  loss

 Comprehensive income (loss)

 Share-based payment costs

 Income tax impact associated with stock options

 Exercise of stock options

 Exercise of performance share units

 Purchase for cancellation of Class A subordinate voting shares

 Purchase of Class A subordinate voting shares held in trusts

Balance as at September 30, 2019

See Notes to the Consolidated Financial Statements.

Notes

19

19

19

19

Retained
earnings

$

4,251,424

1,263,207

—

1,263,207

—

—

—

—

Accumulated
other
comprehensive 
 income

Capital 
stock 

Contributed
surplus

$

$

$

Total 
equity

$

201,596

2,018,592

213,195

6,684,807

—

(24,902)

(24,902)

—

—

—

—

—

—

—

—

—

77,773

7,651

— 1,263,207

—

(24,902)

— 1,238,305

39,440

14,663

(14,070)

(7,651)

39,440

14,663

63,703

—

(956,776)

—

— (169,299)

—

(30,740)

— (1,126,075)

—

(30,740)

4,557,855

176,694

1,903,977

245,577

6,884,103

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

8

74Consolidated Statements of Cash Flows
For the years ended September 30 
(in thousands of Canadian dollars) 

 Operating activities
 Net earnings

 Adjustments for:

Amortization, depreciation and impairment

Deferred income tax expense (recovery)

Foreign exchange (gain) loss

Share-based payment costs

Loss on sale of business

 Net change in non-cash working capital items

 Cash provided by operating activities

 Investing activities
 Net change in short-term investments

 Business acquisitions (considering the bank overdraft assumed and cash acquired) 

 Investment in Acando AB

 Proceeds from sale of business

 Purchase of property, plant and equipment

 Additions to contract costs

 Additions to intangible assets

 Purchase of long-term investments

 Proceeds from sale of long-term investments

 Cash used in investing activities

 Financing activities
 Net change in unsecured committed revolving credit facility 

 Increase of long-term debt

 Repayment of long-term debt

 Payment of lease liabilities

 Repayment of debt assumed in business acquisitions

 Payment for remaining shares of Acando

 Settlement of derivative financial instruments

 Purchase of Class A subordinate voting shares held in trusts

 Purchase and cancellation of Class A subordinate voting shares

 Issuance of Class A subordinate voting shares

 Cash provided by (used in) financing activities

 Effect of foreign exchange rate changes on cash and cash equivalents

 Net increase in cash and cash equivalents
 Cash and cash equivalents, beginning of year

 Cash and cash equivalents, end of year

Supplementary cash flow information (Note 28).

See Notes to the Consolidated Financial Statements. 

Notes

2020

$

2019

$

1,117,862

1,263,207

24

16

28a

14 and 28c

28c

28c

28c

28c

27b

28c and 32

19

19

565,692

6,170

(7,956)

37,358

1,266

218,164

1,938,556

8,414

(269,585)

—

2,647

(128,478)

(72,845)

(114,112)

(10,594)

12,100

(572,453)

(334,370)

1,807,167

(106,496)

(175,320)

(28,281)

(23,123)

(3,903)

(55,287)

(1,043,517)

57,302

94,172

33,879

1,494,154

213,831

1,707,985

392,301

(8,297)

3,519

39,440

—

(56,251)

1,633,919

(9,889)

(480,366)

(140,248)

600

(162,061)

(60,191)

(105,976)

(523)

7,845

(950,809)

139,575

686,810

(355,406)

—

(2,141)

—

(554)

(30,740)

(1,130,255)

63,602

(629,109)

(24,261)

29,740
184,091

213,831

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

9

FISCAL 2020 RESULTS — 75consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

1.

Description of business

CGI Inc. (the Company), directly or through its subsidiaries, provides managed information technology (IT) and business process
services (BPS), systems integration and consulting, as well as the sale of software solutions to help clients effectively realize
their strategies and create added value. The Company was incorporated under Part IA of the Companies Act (Québec), predecessor
to the Business Corporations Act (Québec) which came into force on February 14, 2011 and its Class A subordinate voting shares
are publicly traded. The executive and registered office of the Company is situated at 1350 René-Lévesque Blvd. West, Montréal,
Québec, Canada, H3G 1T4.

2.

Basis of preparation

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards
(IFRS) as issued by the International Accounting Standards Board (IASB).

The Company’s consolidated financial statements for the years ended September 30, 2020 and 2019 were authorized for issue
by the Board of Directors on November 10, 2020. 

3.

Summary of significant accounting policies

BASIS OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany transactions
and balances have been eliminated on consolidation.

Subsidiaries are entities controlled by the Company. The Company controls an entity when it is exposed or has right to variable
returns from its involvement with the entity and has the ability to affect those returns through its power over the relevant activities
of the entity. Subsidiaries are fully consolidated from the date of acquisition and continue to be consolidated until the date control
over the subsidiaries ceases.

BASIS OF MEASUREMENT

The consolidated financial statements have been prepared on a historical cost basis, except for certain financial assets and
liabilities, which have been measured at fair value as described below. 

USE OF JUDGEMENTS AND ESTIMATES 

The preparation of the consolidated financial statements requires management to make judgements and estimates that affect
the reported amounts of assets, liabilities, equity and the accompanying disclosures at the date of the consolidated financial
statements and the reported amounts of revenue and expenses during the reporting period. Because the use of judgements and
estimates is inherent in the financial reporting process, actual results could differ.

Significant judgements and estimates about the future and other major sources of estimation uncertainty at the end of the reporting
period could have a significant risk of causing a material adjustment to the carrying amounts of the following within the next
financial year: revenue recognition, deferred tax assets, estimated losses on revenue-generating contracts, goodwill impairment,
right-of-use assets, business combinations, provisions for uncertain tax treatments and litigation and claims.

The judgements, apart from those involving estimations, that have the most significant effect on the amounts recognized in the
consolidated financial statements are:

Revenue recognition of multiple deliverable arrangements

Assessing  whether  the  deliverables  within  an  arrangement  are  separate  performance  obligations  requires  judgement  by
management. A deliverable is identified as a separate performance obligation if the customer benefits from it on its own or together
with resources that are readily available to the customer and if it is separately identifiable from the other deliverables in the
contract. The Company assesses if the deliverables are separately identifiable in the context of the contract by determining if it
is highly interrelated with other deliverables in the contract. If these criteria are not met, the deliverables are accounted for as a
combined performance obligation.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

10

76Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

USE OF JUDGEMENTS AND ESTIMATES (CONTINUED)

Deferred tax assets

Deferred tax assets are recognized for unused tax losses to the extent that it is probable that taxable income will be available
against which the losses can be utilized. Management judgement is required concerning uncertainties that exist with respect to
the timing of future taxable income required to recognize a deferred tax asset. The Company recognizes an income tax benefit
only when it is probable that the tax benefit will be realized in the future. In making this judgement, the Company assesses
forecasts and the availability of future tax planning strategies.

A description of estimates is included in the respective sections within the Notes to the Consolidated Financial Statements.

COVID-19 pandemic

For the year ended September 30, 2020, the Company assessed the impact of the uncertainties around the outbreak of the novel
strain  of  the  coronavirus,  specifically  identified  as  COVID-19  pandemic,  on  its  balance  sheet  carrying  amounts. This  review
required the use of judgements and estimates and resulted in no material impacts outside of the restructuring costs, refer to Note
25. 

The future impact of COVID-19 uncertainties could generate, in future reporting periods, a significant risk of material adjustments
to  the  following:  revenue  recognition,  deferred  tax  assets,  estimated  losses  on  revenue-generating  contracts,  impairment  of
PP&E, right-of-use assets, intangible assets and goodwill and litigation and claims.

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE 

The Company generates revenue through the provision of managed IT and BPS, systems integration and consulting, as well as
the sale of software solutions as described in Note 1, Description of business.

The  Company  provides  services  and  products  under  arrangements  that  contain  various  pricing  mechanisms. The  Company
accounts for a contract or a group of contracts when the following criteria are met: the parties to the contract have approved the
contract in which their rights, their obligations and the payment terms have been identified, the contract has commercial substance,
and the collectability of the consideration is probable.  

A contract modification is a change in the scope or price of an existing revenue-generating customer contract. The Company
accounts for a contract modification as a separate contract when the scope of the contract increases because of the addition of
promised performance obligations and the price of the contract increases by an amount of consideration that reflects its stand-
alone selling prices. When the contract is not accounted for as a separate contract, the Company recognizes an adjustment to
revenue on the existing contract on a cumulative catch-up basis as at the date of the contract modification or, if the remaining
goods and services are distinct, the Company recognizes the remaining consideration prospectively.

Revenue is recognized when or as the Company satisfies a performance obligation by transferring a promise of good or service
to the customer and are measured at the amount of consideration the Company expects to be entitled to receive, including variable
consideration, such as, discounts, volume rebates, service-level penalties, and incentives. Variable consideration is estimated
using either the expected value method or most likely amount method and is included only to the extent it is highly probable that
a significant reversal of cumulative revenue recognized will not occur. In making this judgement, management will mostly consider
all information available at the time (historical, current and forecasted), the Company’s knowledge of the client or the industry,
the type of services to be delivered and the specific contractual terms of each arrangement.

Revenue from sales of third party vendor's products, such as software licenses, hardware or services is recorded on a gross
basis when the Company is a principal to the transaction and is recorded net of costs when the Company is acting as an agent
between the client and vendor. To determine whether the Company is a principal or an agent, it evaluates whether control is
obtained of the goods or services before they are transferred to the client. Factors generally considered include whether the
Company has the primary responsibility for providing the product or service, adds meaningful value to the vendor’s product or
service and has discretion establishing the price. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

11

FISCAL 2020 RESULTS — 77consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

REVENUE RECOGNITION, WORK IN PROGRESS AND DEFERRED REVENUE (CONTINUED)

Relative stand-alone selling price 

The Company’s arrangements often include a mix of the services and products as described below. If an arrangement involves
the provision of multiple performance obligations, the total arrangement value is allocated to each performance obligations based
on  its  relative  stand-alone  selling  price.  When  estimating  the  stand-alone  selling  price  of  each  performance  obligations,  the
Company  maximizes  the  use  of  observable  prices  which  are  established  using  the  Company’s  prices  for  same  or  similar
deliverables. When observable prices are not available, the Company estimates stand-alone selling prices based on its best
estimate. The best estimate of the stand-alone selling price is the price at which the Company would normally expect to offer the
services or products and is established by considering a number of internal and external factors including, but not limited to,
geographies, the Company’s pricing policies, internal costs and margins. Additionally, in certain circumstances, the Company
may apply the residual approach when estimating the stand-alone price of software license products, for which the Company has
not yet established the price or has not previously sold on a stand-alone basis.

The appropriate revenue recognition method is applied for each performance obligation as described below.

Managed IT and business process services

Revenue from managed IT and business process services arrangements is generally recognized over time as the services are
provided at the contractual billings, which corresponds with the value provided to the client, unless there is a better measure of
performance or delivery.  

Systems integration and consulting services

Revenue from systems integration and consulting services under time and material arrangements is recognized over time as the
services are rendered, and revenue under cost-based arrangements is recognized over time as reimbursable costs are incurred.
Contractual billings of such arrangements correspond with the value provided to the client, and therefore revenues are generally
recognized when amounts become billable.

Revenue from systems integration and consulting services under fixed-fee arrangements is recognized using the percentage-of-
completion method over time, as the Company has no alternative use for the asset created and has an enforceable right to
payment for performance completed to date. The Company primarily uses labour costs or labour hours to measure the progress
towards completion. This method relies on estimates of total expected labour costs or total expected labour hours to complete
the service, which are compared to labour costs or labour hours incurred to date, to arrive at an estimate of the percentage of
revenue  earned  to date. Factors considered  in  the estimates  include:  changes  in  scope  of the  contracts, delays  in  reaching
milestones,  complexities  in  project  delivery,  availability  and  retention  of  qualified  IT  professionals  and/or  the ability  of  the
subcontractors to perform their obligation within agreed upon budget and timeframes. Management regularly reviews underlying
estimates of total expected labour costs or hours. 

Software licenses

Most  of  the  Company’s  software  license  arrangements  include  other  services  such  as  implementation,  customization  and
maintenance. For these types of arrangements, revenue from a software license, when identified as a performance obligation,
is recognized at a point in time upon delivery. Otherwise when the software is significantly customized, integrated or modified, it
is combined with the implementation and customization services and is accounted for as described in the systems integration
and consulting services section above. Revenue from maintenance services for software licenses sold is recognized straight-line
over the term of the maintenance period.

Work in progress and deferred revenue 

Amounts recognized as revenue in excess of billings are classified as work in progress. Amounts received in advance of the
performance of services or delivery of products are classified as deferred revenue. Work in progress and deferred revenue are
presented net on a contract by-contract basis. During the year ended September, 30 2020, the revenues recognized from the
short-term deferred revenue was not significantly different than what was presented as at September, 30 2019.

CASH AND CASH EQUIVALENTS 

Cash and cash equivalents consist of unrestricted cash and short-term investments having a maturity of three months or less
from the date of purchase.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

12

78Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

SHORT-TERM INVESTMENTS 

Short-term investments, comprise generally of term deposits, have remaining maturities over three months, but not more than
one year, at the date of purchase.

FUNDS HELD FOR CLIENTS AND CLIENTS’ FUNDS OBLIGATIONS 

In connection with the Company’s payroll, tax filing and claims services, the Company collects funds for payment of payroll, taxes
and claims, temporarily holds such funds until payment is due, remits the funds to the clients’ employees, appropriate tax authorities
or claims holders, files tax returns and handles related regulatory correspondence and amendments. The funds held for clients
include cash and long-term bonds. The Company presents the funds held for clients and related obligations separately. Funds
held for clients are classified as current assets since, based upon management’s intentions, these funds are held solely for the
purpose of satisfying the clients’ funds obligations, which will be repaid within one year of the consolidated balance sheet date.
The market fluctuations affect the fair value of the long-term bonds. Due to those fluctuations, funds held for clients might not
equal to the clients' funds obligations.

Interest income earned and realized gains and losses on the disposal of bonds are recorded in revenue in the period that the
income is earned, as the collecting, holding and remitting of these funds are critical components of providing these services.  

PROPERTY, PLANT AND EQUIPMENT 

Property,  plant  and  equipment  (PP&E),  are  recorded  at  cost  and  are  depreciated  over  their  estimated  useful  lives  using  the
straight-line method. 

Buildings

Leasehold improvements

Furniture, fixtures and equipment

Computer equipment

LEASES

Lesser of the useful life or lease term

10 to 40 years

3 to 20 years

3 to 5 years

For the fiscal year ended September 30, 2020, under IFRS 16, Leases

When the Company enters into contractual agreements with suppliers or other parties, an assessment is performed to determine
if the contract contains a lease. The Company identified lease agreements under the following categories: Properties, Motor
vehicules and others as well as Computer equipment.

The Company identifies a lease if it conveys the right to control the use of an identified asset for a specific period in exchange
for a determined consideration. At inception, a right-of-use asset for the underlying asset and corresponding lease liability are
presented in the consolidated balance sheet measured on a present value basis except for short-term leases (expected term of
12 months or less) and leases with low value underlying asset for which payments are recorded as an expense on a straight-line
basis over the lease term.

The right-of-use assets are measured at initial lease liabilities adjusted by lease payments made before the commencement date,
indirect costs and cash incentives received. The right-of-use assets are depreciated on a straight-line basis over the expected
lease term of the underlying asset.

Lease liabilities are measured at present value of non-cancellable payments of the expected lease term, which are mostly made
of fixed payments of rent excluding maintenance fees; variable payments that are based on an index or a rate; amounts expected
to be payable as residual value guaranties and extension or termination option if reasonably certain to be exercised. 

The Company estimates the lease term in order to calculate the value of the lease liability at the initial date of the lease. Management
uses judgement to determine the appropriate lease term based on the conditions of each lease. To determine the lease term, the
Company considers all factors that create economic incentives to exercise an extension or a termination option. The extension
or termination options are only included in the lease term if it is reasonably certain of being exercised. Management considers
all facts that create incentive to exercise an extension option or not to take a termination option including leasehold improvements,
significant modification of the underlying asset or a business decision.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

13

FISCAL 2020 RESULTS — 79consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

LEASES (CONTINUED) 

Discount rate used in the present value calculation is the incremental borrowing rate unless the implicit interest rate in the lease
can be readily determined. The Company estimates the incremental borrowing rate for each lease or portfolio of leased assets,
as most of the implicit interest rates in the leases are not readily determinable. To calculate the incremental borrowing rate, the
Company considers its credit worthiness, the term of the arrangement, any collateral received and the economic environment.
The incremental borrowing rates are subject to change mainly due to changes in the economic environment. 

The lease liabilities are subsequently adjusted to reflect interest on the lease liabilities and lease payments made. Lease liabilities
are remeasured (along with the corresponding adjustment to the right-of-use asset), whenever the following situations occur; a
modification in the lease term, a change in the assessment of an option to purchase, a modification in the residual guarantees
or in future lease payments due to a change of an index or rate tied to the payments.

CONTRACT COSTS 

Contract costs are comprised primarily of transition costs incurred to implement long-term managed IT and business process
services contracts and incentives.

Transition costs

Transition costs consist mostly of costs associated with the installation of systems and processes, as well as conversion of the
client’s applications to the Company’s platforms incurred after the award of managed IT and business process services contracts.
Transition  costs  are  comprised  essentially  of  labour  costs,  including  compensation  and  related  fringe  benefits,  as  well  as
subcontractor costs.

Incentives

Occasionally, incentives are granted to clients upon the signing of managed IT and business process services contracts. These
incentives are granted in the form of cash payments. 

Amortization of contract costs

Contract costs are amortized using the straight-line method over the period services are provided. Amortization of transition costs
is included in costs of services, selling and administrative and amortization of incentives is recorded as a reduction of revenue. 

Impairment of contract costs

When a contract is not expected to be profitable, the estimated loss is first applied to impair the related capitalized contract costs.
The excess of the expected loss over the capitalized contract costs is recorded as onerous revenue-generating contracts in
provisions. If at a future date the contract returns to profitability, the previously recognized impairment loss must be reversed.
First the estimated losses on revenue-generating contracts must be reversed, and if there is still additional projected profitability
then any capitalized contract costs that were impaired must be reversed. The reversal of the impairment loss is limited so that
the carrying amount does not exceed its recoverable amount, nor exceed the carrying amount that would have been determined,
net of amortization, had no impairment loss been recognized for the contract costs in prior years. 

INTANGIBLE ASSETS

Intangible assets consist mainly of internal-use software, business solutions, software licenses and client relationships. Internal-
use  software,  business  solutions  and  software  licenses  are  recorded  at  cost.  Internal-use  software  developed  internally  is
capitalized  when  it  meets  specific  capitalization  criteria  related  to  technical  and  financial  feasibility  and  when  the  Company
demonstrates its ability and intention to use it. Business solutions developed internally and marketed are capitalized when they
meet specific capitalization criteria related to technical, market and financial feasibility. Internal-use software, business solutions,
software licenses and client relationships acquired through business combinations are initially recorded at their fair value based
on the present value of expected future cash flows, which involves estimates, such as the forecasting of future cash flows and
discount rates.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

14

80Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

INTANGIBLE ASSETS (CONTINUED)

Amortization of intangible assets 

The Company amortizes its intangible assets using the straight-line method over their estimated useful lives. 

Internal-use software

Business solutions

Software licenses

Client relationships

2 to 7 years

2 to 10 years

3 to 8 years

2 to 10 years

IMPAIRMENT OF PP&E, RIGHT-OF-USE ASSETS, INTANGIBLE ASSETS AND GOODWILL

Timing of impairment testing

The carrying values of PP&E, right-of-use assets, intangible assets and goodwill are reviewed for impairment when events or
changes  in  circumstances  indicate  that  the  carrying  value  may  be  impaired. The  Company  assesses  at  each  reporting  date
whether any such events or changes in circumstances exist. The carrying values of intangible assets not available for use are
tested for impairment annually as at September 30. Goodwill is tested for impairment annually during the fourth quarter of each
fiscal year. 

Impairment testing

If any indication of impairment exists or when annual impairment testing for an asset is required, the Company estimates the
recoverable amount of the asset or cash-generating unit (CGU) to which the asset relates to determine the extent of any impairment
loss. The recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and its value in use (VIU) to
the Company. The Company mainly uses the VIU. In assessing the VIU, estimated future cash flows are discounted to their
present value using a discount rate that reflects current market assessments of the time value of money and the risks specific to
the asset or CGU. In determining fair value less costs of disposal, recent market transactions are taken into account, if available.
If the recoverable amount of an asset or a CGU is estimated to be less than its carrying amount, the carrying amount is reduced
to its recoverable amount. An impairment loss is recognized immediately in the consolidated statements of earnings. 

Goodwill acquired through business combinations is allocated to the CGU or group of CGUs that are expected to benefit from
acquired work force and synergies of the related business combination. The group of CGUs that benefit from the acquired work
force and synergies correspond to the Company’s operating segments. For goodwill impairment testing purposes, the group of
CGUs that represents the lowest level within the Company at which management monitors goodwill is the operating segment
level.

The recoverable amount of each operating segment has been determined based on the VIU calculation which includes estimates
about their future financial performance based on cash flows approved by management covering a period of five years. Key
assumptions used in the VIU calculations are the discount rate applied and the long-term growth rate of net operating cash flows.
In determining these assumptions, management has taken into consideration the current economic environment and its resulting
impact on expected growth and discount rates. The cash flow projections reflect management’s expectations of the operating
segment's  operating  performance  and  growth  prospects  in  the  operating  segment’s  market. The  discount  rate  applied  to  an
operating segment is the weighted average cost of capital (WACC). Management considers factors such as country risk premium,
risk-free rate, size premium and cost of debt to derive the WACC. Impairment losses relating to goodwill cannot be reversed in
future periods. 

For impaired assets, other than goodwill, an assessment is made at each reporting date as to whether there is any indication that
previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the Company
estimates the recoverable amount of the asset. A previously recognized impairment loss is reversed only if there has been a
change in the assumptions used to determine the recoverable amount of the asset since the last impairment loss was recognized.
The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the carrying
amount that would have been determined, net of amortization, had no impairment loss been recognized for the asset in prior
years. Such reversal is recognized in the consolidated statements of earnings. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

15

FISCAL 2020 RESULTS — 81consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

LONG-TERM FINANCIAL ASSETS

Long-term investments presented in long-term financial assets are comprised of bonds which are presented as long-term based
on management’s intentions. 

BUSINESS COMBINATIONS 

The  Company  accounts  for  its  business  combinations  using  the  acquisition  method.  Under  this  method,  the  consideration
transferred is measured at fair value. Acquisition-related and integration costs associated with the business combination are
expensed as incurred or when a present legal or constructive obligation exists. The Company recognizes goodwill as the excess
of the cost of the acquisition over the net identifiable tangible and intangible assets acquired and liabilities assumed at their
acquisition-date fair values. The goodwill recognized is composed of the future economic value associated to acquired work force
and synergies with the Company’s operations which are primarily due to reduction of costs and new business opportunities.
Management makes assumptions when determining the acquisition-date fair values of the identifiable tangible and intangible
assets acquired and liabilities assumed which involve estimates, such as the forecasting of future cash flows, discount rates, and
the useful lives of the assets acquired. Subsequent changes in fair values are recorded as part of the purchase price allocation
and therefore result in corresponding goodwill adjustments if they qualify as measurement period adjustments. The measurement
period is the period between the date of acquisition and the date where all significant information necessary to determine the fair
values is available, not to exceed 12 months.  All other subsequent changes in estimates and judgements are recognized in the
consolidated statements of earnings.

EARNINGS PER SHARE 

Basic earnings per share is based on the weighted average number of shares outstanding during the period. Diluted earnings
per share is determined using the treasury stock method to evaluate the dilutive effect of stock options and performance share
units (PSUs).

RESEARCH AND SOFTWARE DEVELOPMENT COSTS 

Research costs are charged to earnings in the period in which they are incurred, net of related tax credits. Software development
costs related to internal-use software and business solutions are charged to earnings in the year they are incurred, net of related
tax credits, unless they meet specific capitalization criteria related to technical, market and financial feasibility as described in
the Intangible assets section above.

TAX CREDITS 

The Company follows the income approach to account for research and development (R&D) and other tax credits, whereby
investment  tax  credits  are  recorded  when  there  is  a  reasonable  assurance  that  the  assistance  will  be  received  and  that  the
Company will comply with all relevant conditions. Under this method, tax credits related to operating expenditures are recorded
as a reduction of the related expenses and recognized in the period in which the related expenditures are charged to earnings.
Tax credits related to capital expenditures are recorded as a reduction of the cost of the related assets. The tax credits recorded
are based on management's best estimates of amounts expected to be received and are subject to audit by the taxation authorities.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

16

82Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

INCOME TAXES 

Income taxes are accounted for using the liability method of accounting.  

Current income taxes are recognized with respect to the amounts expected to be paid or recovered under the tax rates and laws
that have been enacted or substantively enacted at the balance sheets date.

Deferred tax assets and liabilities are determined based on deductible or taxable temporary differences between the amounts
reported for consolidated financial statement purposes and tax values of the assets and liabilities using enacted or substantively
enacted tax rates that will be in effect for the year in which the differences are expected to be recovered or settled. Deferred tax
assets and liabilities are recognized in earnings, in other comprehensive income or in equity based on the classification of the
item to which they relate.

Deferred tax assets are recognized for unused tax losses and deductible temporary differences to the extent that it is probable
that taxable profit will be available against which the losses can be utilized. Once this assessment is made, the Company considers
the  analysis  of  forecasts  and  future  tax  planning  strategies.  Estimates  of  taxable  profit  are  made  based  on  the  forecast  by
jurisdiction on an undiscounted basis. In addition, management considers factors such as substantively enacted tax rates, the
history of the taxable profits and availability of tax strategies.

The Company is subject to income tax laws in numerous jurisdictions. Judgement is required in determining the worldwide provision
for  income  taxes  as  the  determination  of  tax  liabilities  and  assets  involves  uncertainties  in  the  interpretation  of  complex  tax
regulations and requires estimates and assumptions considering the existing facts and circumstances. The Company provides
for potential tax liabilities based on the most likely amount of the possible outcomes. Estimates are reviewed each reporting period
and  updated,  based  on  new  information  available,  and  could  result  in  changes  to  the  income  tax  liabilities  and  deferred  tax
liabilities in the period in which such determinations are made.

PROVISIONS

Provisions are recognized when the Company has a present legal or constructive obligation as a result of a past event, it is
probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate
can be made of the amount of the obligation. The Company’s provisions consist of liabilities for litigation and claims provisions
arising in the ordinary course of business, decommissioning liabilities for leases of office buildings, onerous supplier contracts
and onerous revenue-generating contracts. The Company also records restructuring provisions for termination of employment
costs related to specific initiatives and to the integration of its business acquisitions.

The amount recognized as a provision is the best estimate of the consideration required to settle the present obligation at the
end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Provisions are discounted
using a current pre-tax rate when the impact of the time value of money is material. The increase in the provisions due to the
passage of time is recognized as finance costs.

The accrued litigation and legal claims provisions are based on historical experience, current trends and other assumptions that
are believed to be reasonable under the circumstances. Estimates include the period in which the underlying cause of the claim
occurred and the degree of probability of an unfavourable outcome.

Decommissioning liabilities pertain to leases of buildings where certain arrangements require premises to be returned to their
original state at the end of the lease term. The provision is determined using the present value of the estimated future cash
outflows.

Provisions  for onerous supplier  contracts are recorded  when  the unavoidable  net cash flows from honoring  the contract are
negative. The provision represents the lowest of the costs to fulfill the contract and the penalties to exit the contract.

Provisions for onerous revenue-generating contracts are recorded when unavoidable costs of fulfilling the contract exceed the
estimated total revenue from the contract. Management regularly reviews arrangement profitability and the underlying estimates.

Restructuring provisions are recognized when a detailed formal plan identifies the business or part of the business concerned,
the location and number of employees affected, a detailed estimate of the associated costs, appropriate timelines and has been
communicated to those affected by it.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

17

FISCAL 2020 RESULTS — 83consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

TRANSLATION OF FOREIGN CURRENCIES 

The Company’s consolidated financial statements are presented in Canadian dollars, which is also the parent company’s functional
currency. Each entity in the Company determines its own functional currency and items included in the financial statements of
each entity are measured using that functional currency. Functional currency is the currency of the primary economic environment
in which the entity operates.

Foreign currency transactions and balances

Revenue, expenses and non-monetary assets and liabilities denominated in foreign currencies are recorded at the rate of exchange
prevailing at the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated at exchange
rates prevailing at the balance sheets date. Unrealized and realized translation gains and losses are reflected in the consolidated
statements of earnings.

Foreign operations

For foreign operations that have functional currencies different from the Company, assets and liabilities denominated in a foreign
currency are translated at exchange rates in effect at the balance sheets date. Revenue and expenses are translated at average
exchange rates prevailing during the period. Resulting unrealized gains or losses on translating financial statements of foreign
operations are reported in other comprehensive income.

For foreign operations with the same functional currency as the Company, monetary assets and liabilities are translated at the
exchange rates in effect at the balance sheets date and non-monetary assets and liabilities are translated at historical exchange
rates. Revenue and expenses are translated at average exchange rates during the period. Translation exchange gains or losses
of such operations are reflected in the consolidated statements of earnings.

SHARE-BASED PAYMENTS 

Equity-settled plans

The Company operates equity-settled stock option and PSU plans under which the Company receives services from employees,
officers and directors as consideration for equity instruments. 

The fair value of those share-based payments is established on the grant date using the Black-Scholes option pricing model for
the stock options and the closing price of Class A subordinate voting shares of the Company on the Toronto Stock Exchange
(TSX) for the PSUs. The number of stock options and PSUs expected to vest are estimated on the grant date and subsequently
revised on each reporting date. For stock options, the estimation of fair value requires making assumptions for the most appropriate
inputs to the valuation model including the expected life of the option and expected stock price volatility. The fair value of share-
based payments, adjusted for expectations related to performance conditions and forfeitures, are recognized as share-based
payment costs over the vesting period in earnings with a corresponding credit to contributed surplus on a graded-vesting basis
if they vest annually or on a straight-line basis if they vest at the end of the vesting period.

When stock options are exercised, any consideration paid is credited to capital stock and the recorded fair value of the stock
options is removed from contributed surplus and credited to capital stock. When PSUs are exercised, the recorded fair value of
PSUs is removed from contributed surplus and credited to capital stock.

Share purchase plan

The Company operates a share purchase plan for eligible employees. Under this plan, the Company matches the contributions
made by employees up to a maximum percentage of the employee's salary. The Company's contributions to the plan are recognized
in salaries and other member costs within costs of services, selling and administrative.

Cash-settled deferred share units

The Company operates a deferred share unit (DSU) plan to compensate the external members of the Board of Directors. The
expense is recognized within costs of services, selling and administrative for each DSU granted equal to the closing price of Class
A subordinate voting shares of the Company on the TSX at the date on which DSUs are awarded and a corresponding liability
is recorded in accrued compensation. After the grant date, the DSU liability is remeasured for subsequent changes in the fair
value of the Company's shares.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

18

84Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

FINANCIAL INSTRUMENTS

All financial instruments are initially measured at their fair value and are subsequently classified either at amortized cost, at fair
value through earnings (FVTE) or at fair value through other comprehensive income (FVOCI). Financial assets are classified
based  on  the  Company’s  management  model  of  such  instruments  and  their  contractual  cash  flows  they  generate.  Financial
liabilities are classified and measured at amortized cost, unless they are held for trading and classified as FVTE. 

The Company has made the following classifications:

FVTE

Cash and cash equivalents, derivative financial instruments and deferred compensation plan assets within long-term financial
assets  are  measured  at  fair  value  at  the  end  of  each  reporting  period  and  the  resulting  gains  or  losses  are  recorded  in  the
consolidated statements of earnings.  

Amortized Cost

Trade accounts receivable, cash included in funds held for clients, long-term receivables within long-term financial assets, accounts
payable and accrued liabilities, accrued compensation, long-term debt and clients’ funds obligations are measured at amortized
cost using the effective interest method. Financial assets classified at amortized cost are subject to impairment. For trade accounts
receivable and work in progress, the Company applies the simplified approach to measure expected credit losses, which requires
lifetime expected loss allowance to be recorded upon initial recognition of the financial assets.

FVOCI

Long-term bonds included in funds held for clients and in long-term investments within long-term financial assets are measured
at fair value through other comprehensive income and are subject to impairment for which the Company uses the low credit risk
exemption.

The unrealized gains and losses, net of applicable income taxes, are recorded in other comprehensive income. Interest income
measured using the effective interest method and realized gains and losses on derecognition are recorded in the consolidated
statements of earnings.

Transaction costs are comprised primarily of legal, accounting and other costs directly attributable to the issuance of the respective
financial assets. Transaction costs are capitalized to the cost of financial assets classified as other than FVTE.

Financial assets are derecognized if the contractual rights to the cash flows from the financial asset expire or the asset is transferred
and the transfer qualifies for derecognition as substantially all the risks and rewards of ownership of the financial asset have been
transferred. 

Fair value hierarchy 

Fair value measurements recognized on the balance sheets are classified in accordance with the following levels:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included in Level 1, but that are observable for the asset or liability, either directly
or indirectly; and

Level 3: inputs for the asset or liability that are not based on observable market data.

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS

The Company enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign currency
exchange risks.

Derivative financial instruments are initially recognized at fair value at the date the derivative contracts are entered into and are
subsequently remeasured to their fair value at the end of each reporting date. The resulting gain or loss is recognized in the
consolidated statements of earnings, unless the derivative is designated and is effective as a hedging instrument, in which event
the timing of the recognition in the consolidated statements of earnings depends on the nature of the hedge relationship. The
cash flows of the hedging instruments are classified in the same manner as the cash flows of the item being hedged. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

19

FISCAL 2020 RESULTS — 85consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

DERIVATIVE FINANCIAL INSTRUMENTS AND HEDGING TRANSACTIONS (CONTINUED)

At the inception of a hedge relationship, the Company formally designates and documents the hedge relationship to which the
Company wishes to apply hedge accounting and the risk management's objective and strategy for undertaking the hedge. The
documentation includes the identification of the nature of the risk being hedged, the economic relationship between the hedged
item and the hedging instruments which should not be dominated by credit risk, the hedge ratio consistent with the risk management
strategy pursued and how the Company will assess the effectiveness of the hedging relationship on an ongoing basis.

Management evaluates hedge effectiveness at inception of the hedge instrument and quarterly thereafter generally based on a
managed hedge ratio of 1:1. Hedge effectiveness is measured prospectively as the extent to which changes in the fair value or
cash flows of the derivative offsets the changes in the fair value or cash flows of the underlying hedged instrument or risk when
there is a significant mismatch between the terms of the hedging instrument and the hedged item. Any meaningful imbalance is
considered ineffectiveness in the hedge and accounted for accordingly in the consolidated statements of earnings.

Hedges of net investments in foreign operations

The Company uses cross-currency swaps and foreign currency denominated long-term debt to hedge portions of the Company’s
net investments in its U.S. and European operations. Foreign exchange translation gains or losses on the net investments and
the effective portions of gains or losses on instruments hedging the net investments are recorded in other comprehensive income.
Gains or losses relating to the ineffective portion are recognized in consolidated statements of earnings. When the hedged net
investment is disposed of, the relevant amount in other comprehensive income is transferred to earnings as part of the gain or
loss on disposal.

Cash flow hedges of future revenue and long-term debt

The majority of the Company’s revenue and costs are denominated in a currency other than the Canadian dollar. The risk of
foreign exchange fluctuations impacting the results is substantially mitigated by matching the Company’s costs with revenue
denominated in the same currency. In certain cases where there is a substantial imbalance for a specific currency, the Company
enters into foreign currency forward contracts to hedge the variability in the foreign currency exchange rates. 

The Company also uses interest rate and cross-currency swaps to hedge either the cash flow exposure or the foreign exchange
exposure of the long-term debt.

The effective portion of the change in fair value of the derivative financial instruments is recognized in other comprehensive
income and the ineffective portion, if any, in the consolidated statements of earnings. The effective portion of the change in fair
value of the derivatives is reclassified out of other comprehensive income into the consolidated statements of earnings when the
hedged item is recognized in the consolidated statements of earnings. 

Fair value hedges of Senior U.S. unsecured notes

The Company entered into interest rate swaps to hedge the fair value exposure of the issued fixed rate Senior U.S. unsecured
notes. Under the interest rate swaps, the Company receives a fixed rate of interest and pays interest at a variable rate on the
notional amount.

The changes in the fair value of the interest rate swaps are recognized in the consolidated statements of earnings as finance
costs. The changes in the fair value of the hedged items attributable to the risk hedged is recorded as part of the carrying value
of the Senior U.S. unsecured notes and are also recognized in the consolidated statements of earnings as finance costs. If the
hedged items are derecognized, the unamortized fair value is recognized immediately in the consolidated statements of earnings.

Cost of hedging

The Company has elected to account for forward element of forward contracts or foreign currency basis spread as costs of
hedging. In such cases, the deferred costs of hedging, net of applicable income taxes, are recognized as a separate component
of the accumulated other comprehensive income and reclassified in the consolidated statements of earnings when the hedged
item is recognized.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

20

86Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

EMPLOYEE BENEFITS 

The Company operates both defined benefit and defined contribution post-employment benefit plans. 

The cost of defined contribution plans is charged to the consolidated statements of earnings on the basis of contributions payable
by the Company during the year. 

For defined benefit plans, the defined benefit obligations are calculated by independent actuaries using the projected unit credit
method. The retirement benefits obligations in the consolidated balance sheets represent the present value of the defined benefit
obligations as reduced by the fair value of plan assets. The retirement benefits assets are recognized to the extent that the
Company can benefit from refunds or a reduction in future contributions. Retirement benefits plans that are funded by the payment
of insurance premiums are treated as defined contribution plans unless the Company has an obligation either to pay the benefits
directly when they fall due or to pay further amounts if assets accumulated with the insurer do not cover all future employee
benefits. In such circumstances, the plan is treated as a defined benefit plan. 

Insurance policies are treated as plan assets of a defined benefit plan if the proceeds of the policy:

-

-

-

Can only be used to fund employee benefits;

Are not available to the Company’s creditors; and

Either cannot be paid to the Company unless the proceeds represent surplus assets not needed to meet all the benefit
obligations or are a reimbursement for benefits already paid by the Company.

Insurance policies that do not meet the above criteria are treated as non-current investments and are held at fair value as long-
term financial assets in the consolidated balance sheets.

The actuarial valuations used to determine the cost of defined benefit pension plans and their present value involve making
assumptions  about  discount  rates,  future  salary  and  pension  increases,  inflation  rates  and  mortality. Any  changes  in  these
assumptions will impact the carrying amount of pension obligations. In determining the appropriate discount rate, management
considers the interest rates of high quality corporate bonds that are denominated in the currency in which the benefits will be
paid, and that have terms to maturity approximating the terms of the related pension liability.

The current service cost is recognized in the consolidated statements of earnings under costs of services, selling and administrative.
The net interest cost calculated by applying the discount rate to the net defined benefit liabilities or assets is recognized as net
finance cost or income. When the benefits of a plan are changed or when a plan is curtailed, the resulting change in benefits that
relates to past services or the gains or losses on curtailment is recognized immediately in the consolidated statements of earnings.
The gains or losses on the settlement of a defined benefit plan are recognized when the settlement occurs.

Remeasurements on defined benefit plans include actuarial gains and losses, changes in the effect of the asset ceiling and the
return on plan assets, excluding the amount included in net interest on the net defined liabilities or assets. Remeasurements are
charged or credited to other comprehensive income in the period in which they arise. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

21

FISCAL 2020 RESULTS — 87consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS

The following standards have been adopted by the Company on October 1, 2019:

IFRS 16 - Leases

Adoption IFRS 16 - Leases

In January 2016, the IASB issued IFRS 16, Leases, to set out the principles for the recognition, measurement, presentation and
disclosure of leases for both parties to a lease agreement. The standard supersedes IAS 17, Leases, and other leases related
interpretations, eliminates the lessee's classification of leases as either operating leases or finance leases and introduces a single
lessee accounting model. Lessees recognize a right-of-use asset representing its control of, and right to use, the underlying asset
and a lease liability representing its obligation to make future lease payments. The Company adopted IFRS 16 using the modified
retrospective method, with no restatement of comparative figures. The Company applied the new standard to contracts that were
classified as leases under IAS 17 at the date of initial application. The right-of-use assets were recognized as if IFRS 16 had
been applied since the commencement date for real estate leases. For all other leases, the right-of-use assets were measured
at an amount equal to the lease liability adjusted by the prepaid amount and the accrued lease payment related to the lease in
the balance sheet as at September 30, 2019. 

The Company made use of the following practical expedients available on transition date: the definition of a lease, the use of
hindsight in determining the lease term, the exclusion of initial direct costs from the measurement of the right-of-use asset at the
transition date, the usage of a single incremental borrowing rate for a portfolio of leases with reasonably similar characteristics
and adjusting the right-of-use assets for any onerous lease provisions as an alternative to an impairment review.

Impacts at adoption date

The following table shows the impacts of the adoption of IFRS 16 on the Company’s consolidated balance sheet as of October
1, 2019:

Assets
Accounts receivable
Prepaid expenses and other current assets
Property, plant and equipment
Right-of-use assets
Other long-term assets
Deferred tax assets
Other assets

Liabilities
Accounts payable and accrued liabilities
Current portion of provisions
Current portion of long-term debt
Current portion of lease liabilities
Long-term provisions
Long-term debt
Long-term lease liabilities
Other long-term liabilities
Deferred tax liabilities
Other liabilities

Equity
Retained earnings
Other equity

Balance sheet as at
September 30, 2019
$

1,357,090
172,182
397,661
—
180,480
100,539
10,413,794
12,621,746

1,108,895
73,509
113,511
—
24,946
2,217,696
—
213,392
178,265
1,807,429
5,737,643

4,557,855
2,326,248
6,884,103
12,621,746

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

IFRS 16 adoption

$

3,319
(6,365)
(21,863)
701,346
607
14,778
—
691,822

(8,037)
(3,723)
(14,086)
172,402
(2,264)
(16,253)
739,123
(64,655)
(16,812)
—
785,695

(93,873)
—
(93,873)
691,822

Balance sheet
as at October 1, 2019
$

1,360,409
165,817
375,798
701,346
181,087
115,317
10,413,794
13,313,568

1,100,858
69,786
99,425
172,402
22,682
2,201,443
739,123
148,737
161,453
1,807,429
6,523,338

4,463,982
2,326,248
6,790,230
13,313,568

22

88Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

IFRS 16 - Leases (continued)

Impacts at adoption date (continued)

Upon adoption of IFRS 16, all operating lease commitments that were presented in the Note 29 of the consolidated financial
statements as at September 30, 2019 were recognized as lease liabilities and are now presented in the balance sheet. The
Company used its incremental borrowing rates as at October 1, 2019 to measure lease liabilities. The weighted average incremental
borrowing rate was 3.69% at the initial application. 

The following table reconciles operating lease commitments presented in the consolidated financial statements as at September
30, 2019 and the lease liabilities recognized on October 1, 2019: 

Operating lease commitments as at September 30, 2019
Discounted using the weighted average incremental borrowing rate as at October 1, 2019

Finance lease obligations presented as at September 30, 2019

Termination options reasonably certain to be exercised

Extension options reasonably certain to be exercised

Lease liabilities recognized as at October 1, 2019

Current portion of lease liabilities

Long-term lease liabilities

Total lease liabilities recognized as at October 1, 2019

847,502
(96,638)

30,339

(22,748)

153,070

911,525
172,402

739,123

911,525

For the year ended September 30, 2020, the impacts of the application of IFRS 16 are a decrease in property costs of $195,848,000 ,
an increase in amortization and depreciation of $157,974,000, as well as an increase in finance costs of $31,957,000. In addition,
the cash provided by operating activities increased by $165,348,000, with the offset presented in the cash provided by (used in)
financing activities.

Accounting policies for the fiscal year ended September 30, 2019, under IAS 17, Leases

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership
to the lessee. All other leases are classified as operating leases. 

Assets held under finance leases are initially recognized in PP&E at an amount equal to the fair value of the leased assets or, if
lower, the present value of minimum lease payments at the inception of the lease, and then depreciated over the economic useful
life of the asset or lease term, whichever is shorter. The capital element of future lease payments is included in the consolidated
balance sheets within long-term debt. Interest is charged to the consolidated statements of earnings so as to achieve a constant
rate of interest on the remaining balance of the liability. 

Lease payments under operating leases are charged to the consolidated statements of earnings on a straight-line basis over the
lease term. Operating lease incentives, typically for premises, are recognized as a reduction in rental expense over the lease
term.

The Company accrues provisions for onerous leases which consist of estimated costs associated with vacated premises. The
provisions reflect the present value of lease payments in excess of the expected sublease proceeds on the remaining term of
the lease.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

23

FISCAL 2020 RESULTS — 89consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

3.

Summary of significant accounting policies (continued)

ADOPTION OF ACCOUNTING STANDARDS (CONTINUED)

Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform

In September 2019, the IASB has amended some of its requirements to address the uncertainty arising from the planned phasing
out of interest-rate benchmarks such as interbank offered rates (IBORs). The amendments provide temporary relief from applying
specific hedge accounting requirements affected by the interest rate benchmark reform. The amendments impact IFRS 9 Financial
instruments, IAS 39 Financial instruments: Recognition and measurement and IFRS 7 Financial instruments: Disclosures. The
amendments come into effect for annual periods beginning on or after January 1, 2020 but early adoption is permitted. The
Company elected to early adopt the Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform as at October
1, 2019 and applied retrospectively the reform to hedging relationship that existed on the application date and to the amount
accumulated in the cash flow hedge reserve at that date.

The Company has a debt expiring in December 2023 with a principal amount of U.S.$500,000,000 bearing interest based on the
1 month USD LIBOR rate. The debt has a carrying value of $666,250,000 as at September 30, 2020. The Company has entered
into cross-currency interest rate swaps with aggregate notional amounts of U.S.$500,000,000 maturing on the same date as the
debt (the hedging instruments) on which it receives interest based on the same 1 month USD LIBOR rate. The cross-currency
interest rate swaps were designated as cash flow hedge for the debt. 

During the year ended September 30, 2020, the Company entered into a two-year unsecured committed term loan credit facility
(the 2020 Term Loan) for a total principal amount of U.S.$1,250,000,000, refer to Note 32. The 2020 Term Loan expires in March
2022, bears interest based on the 1 month USD LIBOR rate and has a carrying value of $1,665,625,000 as at September 30,
2020.

For its hedges relationship, the Company assumes that the LIBOR interest rates used for the settlements on the debts and the
swaps will continue to be available beyond the planned phase out date at the end of December 2021.

FUTURE ACCOUNTING STANDARD CHANGES

The following standards have been issued but are not yet effective as of September 30, 2020.

LIBOR reform with amendments to IFRS 9, IAS 29, IFRS 7 and IFRS 16

In August 2020, the IASB issued Interest Rate Benchmark Reform-Phase 2, which amends IFRS 9 Financial Instruments, IAS
39 Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosures and IFRS 16 Leases. The
amendments complement those issued in 2019 and focus on the effects on financial statements when a company replaces the
old interest rate benchmark with an alternative benchmark rate as a result of the reform. The standard will be effective on October
1, 2021 for the Company. The Company is currently evaluating the impact of this standard on its financial statements.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

24

90Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

4. Accounts receivable

 Trade (Note 32)
 R&D and other tax credits1 
 Other

As at 
September 30, 2020

As at
September 30, 2019

$

904,887

180,953

133,462

1,219,302

$

979,728

259,289

118,073

1,357,090

1

R&D and other tax credits were related to government programs in Canada, the United States, France, the United Kingdom and other countries.

5.

Funds held for clients

 Cash

 Long-term bonds (Note 32)

As at 
September 30, 2020

As at
September 30, 2019

$

576,708

148,470

725,178

$

187,823

180,289

368,112

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

25

FISCAL 2020 RESULTS — 91consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

6.

Property, plant and equipment

 Cost

As at September 30, 2019

Adoption of IFRS 16 (Note 3)

As at October 1, 2019

 Additions

 Additions - business acquisitions (Note 27a)

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2020

 Accumulated depreciation
As at September 30, 2019

Adoption of IFRS 16 (Note 3)

As at October 1, 2019

 Depreciation expense (Note 24)
 Impairment (Note 24)

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2020

Net carrying amount as at September 30, 2020

 Cost

As at September 30, 2018

 Additions

 Additions - business acquisitions (Note 27b)

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2019

 Accumulated depreciation

As at September 30, 2018

 Depreciation expense (Note 24)

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2019

Net carrying amount as at September 30, 2019

Land and 
buildings

Leasehold
improvements

Furniture,
fixtures and
equipment

Computer
equipment

$

$

$

$

Total

$

58,614

—

58,614

5,759

12,730

—

2,178

79,281

16,961

—

16,961
1,895

—

—

1,268

20,124

59,157

224,559

—

224,559

28,188

1,013

180,638

(14,578)

166,060

12,225

2,683

714,629

1,178,440

(40,357)

(54,935)

674,272

1,123,505

79,057

2,474

125,229

18,900

(17,160)

(19,405)

(118,490)

(155,055)

4,942

241,542

139,726

—

139,726
24,965

—

3,656

165,219

118,672

(8,285)

110,387
14,240

—

24,578

35,354

661,891

1,147,933

505,420

(24,787)

480,633
115,490

1,035

780,779

(33,072)

747,707
156,590

1,035

(17,160)

(19,021)

(117,681)

(153,862)

3,041

150,572

90,970

2,454

108,060

57,159

16,754

496,231

165,660

23,517

774,987

372,946

Land and 
buildings

Leasehold
improvements

Furniture,
fixtures and
equipment

$

$

$

204,888

40,915

5,320

(25,565)

(999)

164,634

19,568

981

(4,146)

(399)

Computer
equipment

$

686,499

104,887

1,374

(67,291)

(10,840)

Total

$

1,114,476

165,989

7,675

(97,002)

(12,698)

224,559

180,638

714,629

1,178,440

144,275

21,021

(25,099)

(471)

139,726

84,833

106,223

16,428

(3,836)

(143)

118,672

61,966

461,233

119,214

(67,223)

(7,804)

505,420

209,209

726,383

159,264

(96,158)

(8,710)

780,779

397,661

58,455

619

—

—

(460)

58,614

14,652

2,601

—

(292)

16,961

41,653

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

26

92Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

7.

Right-of-use assets

 Cost

As at September 30, 2019

Adoption of IFRS 16 (Note 3)

As at October 1, 2019

 Additions

 Additions - business acquisitions (Note 27a)

 Change in estimates and lease modifications

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2020

 Accumulated depreciation
As at September 30, 2019

Adoption of IFRS 16 (Note 3)

As at October 1, 2019

 Depreciation expense (Note 24)
 Impairment (Note 24)

 Disposals/retirements

 Foreign currency translation adjustment

As at September 30, 2020

Net carrying amount as at September 30, 2020

Properties

Motor vehicles and
others

Computer
equipment

$

—

1,070,987

1,070,987

59,556

11,859

(6,460)

(56,986)

45,302

1,124,258

—

546,537

546,537
127,931

8,361

(56,986)

24,028

649,871

474,387

$

—

230,707

230,707

56,976

—

—

(61,941)

8,234

233,976

—

69,381

69,381
33,140

—

(52,467)

2,803

52,857

181,119

$

—

40,357

40,357

2,390

—

—

(3,110)

1,328

40,965

—

24,787

24,787
7,168

—

(3,110)

761

29,606

11,359

Total

$

—

1,342,051

1,342,051

118,922

11,859

(6,460)

(122,037)

54,864

1,399,199

—

640,705

640,705
168,239

8,361

(112,563)

27,592

732,334

666,865

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

27

FISCAL 2020 RESULTS — 93consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

8.

Contract costs

 Transition costs

 Incentives

9.

Intangible assets

As at September 30, 2020

As at September 30, 2019

Accumulated
amortization

Net
carrying
amount

$

$

Cost

$

Accumulated
amortization

$

Net
carrying
amount

$

246,468

230,706

476,075

258,283

217,792

58,875

8,670

61,258

56,085

5,173

305,343

239,376

537,333

314,368

222,965

Cost

$

477,174

67,545

544,719

Internal-use
software
acquired

Internal-use
software
internally
developed

Business
solutions
acquired

Business
solutions
internally
developed

Software
licenses

Client
relationships

$

$

$

$

$

$

Total

$

 Cost

As at September 30, 2019

99,204

123,289

81,028

511,384

221,510

1,095,339

2,131,754

Additions

Additions - business acquisitions (Note 27a)

Disposals/retirements

Foreign currency translation adjustment

As at September 30, 2020

 Accumulated amortization
As at September 30, 2019

Amortization expense (Note 24)

Impairment (Note 24)

Disposals/retirements

Foreign currency translation adjustment

As at September 30, 2020

Net carrying amount as at September 30,
    2020

929

—

(4,652)

1,419

96,900

80,467

7,336

—

(4,652)

1,280

84,431

9,861

—

229

—

88,900

10,738

—

110,657

—

507

47,303

47,810

(2,826)

(7,506)

(34,810)

(47,888)

(2,376)

(100,058)

974

131,298

2,527

76,278

5,541

5,505

47,596

63,562

571,015

190,372

1,187,862

2,253,725

69,095

12,986

—

79,907

317,846

159,591

906,866

1,613,772

316

—

41,928

10,633

26,411

68,401

—

—

157,378

10,633

(2,826)

(7,506)

(34,810)

(47,146)

(453)

(97,393)

490

79,745

2,453

75,170

2,525

3,600

37,525

47,873

338,122

142,456

1,012,339

1,732,263

12,469

51,553

1,108

232,893

47,916

175,523

521,462

Internal-use
software
acquired

Internal-use
software
internally
developed

Business
solutions
acquired

Business
solutions
internally
developed

Software
licenses

Client
relationships

$

$

$

$

$

$

Total

$

 Cost

As at September 30, 2018

Additions

Additions - business acquisitions (Note 27b)

Disposals/retirements

Foreign currency translation adjustment

As at September 30, 2019

 Accumulated amortization

As at September 30, 2018

Amortization expense (Note 24)

Disposals/retirements

Foreign currency translation adjustment

95,707

4,321

114,701

9,433

77

(436)

(465)

—

(326)

(519)

99,204

123,289

72,177

8,872

(436)

(146)

58,212

11,513

(326)

(304)

As at September 30, 2019

80,467

69,095

82,256

911

—

(803)

(1,336)

81,028

80,586

1,319

(803)

(1,195)

79,907

444,593

61,693

—

(46)

5,144

216,490

1,025,083

1,978,830

20,196

—

201

113,786

(13,281)

(2,096)

(24,321)

(19,209)

96,554

114,064

(39,213)

(18,481)

511,384

221,510

1,095,339

2,131,754

277,092

37,318

145,078

29,356

866,359

1,499,504

76,182

164,560

(46)

(13,247)

3,482

(1,596)

(24,321)

(11,354)

(39,179)

(11,113)

317,846

159,591

906,866

1,613,772

Net carrying amount as at September 30,
    2019

18,737

54,194

1,121

193,538

61,919

188,473

517,982

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

28

94Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

10.  Other long-term assets

 Prepaid long-term maintenance agreements

 Insurance contracts held to fund defined benefit pension and life assurance

arrangements - reimbursement rights (Note 17)

 Retirement benefits assets (Note 17)

 Deposits

 Deferred financing fees

 Other

11. Long-term financial assets

 Deferred compensation plan assets (Notes 17 and 32)

 Long-term investments (Note 32)

 Long-term receivables

 Long-term derivative financial instruments (Note 32)

As at 
September 30, 2020

As at
September 30, 2019

$

17,567

24,033

86,127

13,312

3,408

19,292

$

20,532

23,879

96,620

13,999

3,798

21,652

163,739

180,480

As at 
September 30, 2020

As at
September 30, 2019

$

73,156

22,612

20,623

40,178

156,569

$

62,627

24,596

18,034

71,642

176,899

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

29

FISCAL 2020 RESULTS — 95consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

12. Goodwill
Effective October 1, 2019, the Company realigned its management structure, resulting primarily in the creation of two new operating
segments, namely Scandinavia (Sweden, Denmark and Norway) and Finland, Poland and Baltics, collectively formerly known
as Northern Europe in the prior fiscal year. As a result, the Company is now managed through nine operating segments, namely:
Western and Southern Europe (primarily France, Portugal and Belgium); United States (U.S.) Commercial and State Government;
Canada; U.S. Federal; United Kingdom (U.K.) and Australia; Central and Eastern Europe (primarily Germany and Netherlands);
Scandinavia; Finland, Poland and Baltics; and Asia Pacific Global Delivery Centers of Excellence (mainly India and Philippines)
(Asia Pacific). This realignment of management structure also included, to a lesser extent, transfers of some lines of business
between our operating segments.

Due to the changes in operating segments and that CGUs correspond to the operating segments, the Company reallocated
goodwill to the revised CGUs using their relative fair value.

The operating segments reflect the fiscal year 2020 management structure and the way that the chief operating decision-maker,
who is the President and Chief Executive Officer of the Company, evaluates the business.     

The Company completed the annual impairment test during the fourth quarter of the fiscal year 2020 and did not identify any
impairment.

The variations in goodwill were as follows: 

Western
and
Southern
Europe

U.S.
Commercial
and State

Government Canada

U.S.
Federal

U.K. and
Australia

Central
and
Eastern
Europe Scandinavia

Finland,
Poland
and
Baltics

Asia
Pacific

$

$

$

$

$

$

$

$

$

Total

$

As at September 30, 2019

975,075

1,134,246 1,136,737

918,064

806,318

820,565

1,703,927

— 272,905 7,767,837

 Business acquisitions (Note 27)

32,272

—

5,411

86,882

53,021

95,285

(6,604)

—

— 266,267

 Goodwill reallocation

 Sale of business

—

—

 Foreign currency translation adjustment

81,752

6,324

—

6,737

— (6,324)

—

—

—

540

—

—

—

—

(613,472)

613,472

(3,411)

—

—

—

—

(3,411)

45,633

69,999

89,433

46,406

8,738

349,238

As at September 30, 2020

1,089,099

1,147,307 1,142,148

999,162

904,972

985,849

1,169,873

659,878 281,643 8,379,931

Key assumptions in goodwill impairment testing

The key assumptions for the CGUs are disclosed in the following tables for the years ended September 30:

2020

Pre-tax WACC

Long-term growth rate of net operating cash flows1

Western
and
Southern
Europe

U.S.
Commercial
and State

Government Canada

U.S.
Federal

U.K. and
Australia

Central
and
Eastern
Europe Scandinavia

Finland,
Poland
and
Baltics

%

11.2

1.7

%

9.3

2.0

%

9.6

2.0

%

8.5

2.0

%

9.3

2.0

%

10.2

1.9

%

10.0

1.9

%

10.8

1.7

Asia
Pacific

%

23.0

2.0

2019

Pre-tax WACC

Long-term growth rate of net operating cash flows1

1

  The long-term growth rate is based on published industry research.

Western
and
Southern
Europe

U.S.
Commercial
and State
Government

Canada

U.S.
Federal

U.K. and
Australia

Central and
Eastern
Europe

Northern
Europe

Asia
Pacific

%

9.1

1.8

%

10.0

2.0

%

8.9

2.0

%

9.9

2.0

%

8.9

1.9

%

9.1

1.5

%

9.4

1.8

%

21.4

2.0

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

30

96Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

13.  Provisions

As at September 30, 2019

Adoption of IFRS 16 (Note 3)

As at October 1, 2019

Additional provisions

Business acquisitions

Utilized amounts

Reversals of unused amounts

Discount rate adjustment and imputed
interest
Foreign currency translation adjusment

As at September 30, 2020

Current portion

Non-current portion

Restructuring1

Decommissioning
liabilities2

$
39,212

—

39,212

193,592

—

(119,331)

—

—

1,799

115,272

112,731

2,541

$
25,824

—

25,824

5,328

351

(3,667)

(3,006)

158

1,573

26,561

8,609

17,952

Others3

$
33,419

(5,987)

27,432

34,842

24,823

(24,091)

(6,532)

—

1,213

57,687

54,292

3,395

Total

$

98,455

(5,987)

92,468

233,762

25,174

(147,089)

(9,538)

158

4,585

199,520

175,632

23,888

1

2

3

See Note 25, Restructuring costs and Note 27c), Investments in subsidiaries.

As at September 30, 2020, the decommissioning liabilities were based on the expected cash flows of $27,390,000 and were discounted at a weighted average
rate of 0.59%. The timing of settlements of these obligations ranges between one and thirteen years as at September 30, 2020. The reversals of unused amounts
are mostly due to favourable settlements.

As at September 30, 2020, others included onerous revenue-generating contracts, onerous supplier contracts and litigation and claims.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

31

FISCAL 2020 RESULTS — 97consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

14. Long-term debt

 Senior U.S. unsecured note repayable of $333,125 (U.S.$250,000) in December 20211
 Senior unsecured notes repayable in September by tranches of $73,288 (U.S.$55,000)
in 2021, $399,750 (U.S.$300,000) in 2024, $266,500 (U.S.$200,000) in four yearly
repayments of U.S.$50,000 from 2021 to 2024 and $132,787 (€85,000) in 20212

 Unsecured committed revolving credit facility3
 Unsecured committed term loan credit facilities4
 Obligations under finance leases repayable in blended monthly installments (maturing
at various dates until 2024, bearing a weighted average interest rate of 2.44% in
2019) (Note 3)

 Other long-term debt

 Current portion

As at 
September 30, 2020

As at
September 30, 2019

$

339,682

872,283

—

2,330,288

—

44,842

3,587,095

310,764

3,276,331

$

332,533

924,021

334,370

661,939

30,339

48,005

2,331,207

113,511

2,217,696

1

2

As at September 30, 2020, an amount of $333,125,000 was borrowed, plus fair value adjustments relating to interest rate swaps designated as fair value hedges
of $6,470,000 and less financing fees. The private placement financing with U.S. institutional investors is comprised of one tranche of Senior U.S. unsecured note,
due in December 2021, with an interest rate of 4.99% (interest rate of 4.99% in 2019). The Senior U.S. unsecured note contains covenants that require the Company
to maintain certain financial ratios (Note 33). As at September 30, 2020, the Company was in compliance with these covenants.

As at September 30, 2020, an amount of $872,325,000 was borrowed, less financing fees. The private placement is comprised of three tranches of Senior U.S.
unsecured notes and one tranche of Senior euro unsecured note, with a weighted average maturity of 2.8 years and a weighted average interest rate of 3.64%
(3.66% in 2019). In September 2020, the Company repaid the third of the seven yearly scheduled repayments of U.S.$50,000,000 on a tranche of the Senior U.S.
unsecured notes for a total amount of $65,860,000 and settled the related cross-currency swaps (Note 32). The Senior unsecured notes contain covenants that
require the Company to maintain certain financial ratios (Note 33). As at September 30, 2020, the Company was in compliance with these covenants.

3    The Company has an unsecured committed revolving credit facility available for an amount of $1,500,000,000 that expires in December 2024. This facility bears
interest at bankers' acceptance, LIBOR or Canadian prime, plus a variable margin that is determined based on the Company's leverage ratio. As at September 30,
2020, there was no amount drawn upon this facility. An amount of $9,699,000 has been committed against this facility to cover various letters of credit issued for
clients and other parties. The unsecured committed revolving credit facility contains covenants that require the Company to maintain certain financial ratios (Note
33). As at September 30, 2020, the Company was in compliance with these covenants. 

4    During the year ended September 30, 2020, the Company entered into the 2020 Term Loan for a total principal amount of U.S.$1,250,000,000 (Note 32). The
2020 Term Loan expires in March 2022, bears interest based on the 1 month USD LIBOR rate, plus a variable margin that is determined based on the Company's
leverage ratio. As at September 30, 2020, an amount of $1,665,625,000 was borrowed less financing fees with a weighted average interest rate of 0.16% and a
margin of 1.50%. In addition, the Company has an unsecured committed term loan credit facility for a notional amount of U.S.$500,000,000 expiring in December
2023. This facility bears interest based on the 1 month USD LIBOR rate, plus a variable margin that is determined based on the Company's leverage ratio. As at
September 30, 2020, an amount of $666,250,000 was borrowed less financing fees with a weighted average interest rate ratio of 0.16% and a  margin of 1.00%.
The unsecured committed term loan credit facilities contains covenants that require the Company to maintain certain financial ratios (Note 33). As at September 30,
2020, the Company was in compliance with these covenants. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

32

98Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

15. Other long-term liabilities

 Deferred revenue

 Deferred compensation plan liabilities (Note 17)

 Deferred rent (Note 3)
 Other1

As at 
September 30, 2020

As at
September 30, 2019

$

38,466

82,221

—

64,687

185,374

$

70,522

63,838

64,655

14,377

213,392

1

As at September 30, 2020, other is mainly composed of $48,299,000 in relation with the deferral of the employer side social security payments under the U.S.
Government Coronavirus Aid, Relief, and Economic Security Act (CARES Act). 

16.

Income taxes

Current income tax expense

Current income tax expense in respect of the current year
Adjustments recognized in the current year in relation to the income tax expense of prior years

Total current income tax expense

Deferred income tax expense (recovery)

Deferred income tax recovery relating to the origination and reversal of temporary differences

Deferred income tax (recovery) expense relating to changes in tax rates

Adjustments recognized in the current year in relation to the deferred income tax recovery of prior

years

Recognition of previously unrecognized temporary differences

Total deferred income tax expense (recovery)
Total income tax expense

Year ended September 30
2019
2020

$

$

416,563
(24,328)

392,235

(1,120)

(3,479)

10,769

—

6,170
398,405

439,972
(17,934)

422,038

(959)

784

—

(8,122)

(8,297)
413,741

The Company’s effective income tax rate differs from the combined Federal and Provincial Canadian statutory tax rate as follows:

Company's statutory tax rate
Effect of foreign tax rate differences
Final determination from agreements with tax authorities and expirations of statutes of limitations
Non-deductible and tax exempt items
Effect of integration-related costs
Minimum income tax charge

Changes in tax laws and rates
Effective income tax rate

Year ended September 30
2019
2020

%

26.5

(0.9)
(0.9)
0.2
0.7
0.9

(0.2)
26.3

%

26.6

(1.6)
(1.4)
0.2
0.1
0.8

—
24.7

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

33

FISCAL 2020 RESULTS — 99consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

16.

Income taxes (continued)

The continuity schedule of deferred tax balances is as follows: 

As at
September
30, 2019

Adoption
of IFRS 16
(Note 3)

As at
October
1, 2020

$

$

$

67,926

(17,150)

50,776

59,163

45,407

17,904

—

—

—

59,163

45,407

17,904

Additions
from
business
acquisitions

$

47

886

—

60

Recognized
in earnings

$

12,819

(17,492)

(2,464)

(4,959)

 Accounts payable and accrued  
   liabilities, provisions and other 
   long-term liabilities

 Tax benefits on losses carried
   forward
 Accrued compensation

 Retirement benefits obligations

 Lease liabilities

—

231,562

231,562

3,751

(18,864)

 PP&E, contract costs, intangible 
   assets and other long-term 
   assets 

 Right-of-use assets

 Work in progress

 Goodwill

 Refundable tax credits on 
  salaries
 Cash flow hedges

 Other

(123,147)

— (123,147)

— (182,822)

(182,822)

(43,569)

(60,366)

(25,819)

(13,903)

(1,322)

—

—

—

—

—

(43,569)

(60,366)

(25,819)

(13,903)

(1,322)

(5,933)

(3,658)

170

(757)

—

—

1,354

(6,710)

21,133

9,532

(2,127)

3,095

(869)

736

 Deferred taxes, net

(77,726)

31,590

(46,136)

(4,080)

(6,170)

Recognized  

in other
comprehensive
income

Recognized
in equity

Foreign currency
translation
adjustment and
other

As at 
September
30, 2020

$

(7)

—

—

8,282

—

—

—

—

—

—

13,773

1,095

23,143

$

—

—

(16,933)

—

—

—

—

—

—

—

—

—

$

$

573

64,208

3,671

1,410

1,879

6,548

46,228

27,420

23,166

222,997

(670)

(136,460)

(6,488)

(171,835)

(410)

(959)

—

524

(759)

(34,277)

(64,209)

(22,724)

(475)

1,104

(16,933)

5,319

(44,857)

As at
September
30, 2018

Additions from
business
acquisitions

Recognized in
earnings

$

$

$

  Accounts payable and accrued 
   liabilities, provisions and other 
   long-term liabilities

  Tax benefits on losses carried 
   forward
  Accrued compensation

  Retirement benefits obligations

  Allowance for doubtful accounts

  PP&E, contract costs, intangible 
    assets and other long-term 
    assets

  Work in progress

  Goodwill

  Refundable tax credits on 
    salaries
  Cash flow hedges

 Other

 Deferred taxes, net

78,177

62,415

34,887

25,418

(260)

(106,207)

(59,142)

(53,891)

(26,502)

12,398

(638)

(33,345)

(3,220)

—

18

—

—

(24,514)

—

—

—

—

76

(27,640)

(8,394)

(1,001)

3,995

(2,683)

260

7,788

16,010

(5,407)

683

(1,470)

(1,484)

8,297

Recognized  

in other
comprehensive
income

Recognized in
equity

Foreign currency
translation 
adjustment and 
other

$

—

—

—

(4,324)

—

—

—

—

—

(25,290)

2,374

(27,240)

$

—

—

6,132

—

—

—

—

—

—

—

—

6,132

$

1,363

(2,251)

375

(507)

—

(214)

(437)

(1,068)

—

459

(1,650)

(3,930)

As at
September 
30, 2019

$

67,926

59,163

45,407

17,904

—

(123,147)

(43,569)

(60,366)

(25,819)

(13,903)

(1,322)

(77,726)

The deferred tax balances are presented as follows in the consolidated balance sheets:

 Deferred tax assets

 Deferred tax liabilities

As at 
September 30, 2020

As at
September 30, 2019

$

113,484

(158,341)

(44,857)

$

100,539

(178,265)

(77,726)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

34

100Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

16.

Income taxes (continued)

As at September 30, 2020, the Company had $291,255,000 ($367,352,000 as at September 30, 2019) in operating tax losses
carried forward, of which $59,390,000 ($37,480,000 as at September 30, 2019) expire at various dates from 2029 to 2040 and
$231,865,000 ($329,872,000 as at September 30, 2019) have no expiry dates. As at September 30, 2020, a deferred income tax
asset  of  $41,380,000  ($54,814,000  as  at  September 30,  2019)  has  been  recognized  on  $217,563,000  ($289,976,000  as  at
September 30, 2019) of these losses. The deferred income tax assets are recognized only to the extent that it is probable that
taxable income will be available against which the unused tax losses can be utilized. As at September 30, 2020, the Company
had $31,639,000 ($29,287,000 as at September 30, 2019) of  the unrecognized operating tax losses that will expire at various
dates from 2029 to 2032 and 42,053,000 ($48,089,000 as at September 30, 2019) that have no expiry date. 

As at September 30, 2020, the Company had $485,546,000 ($471,772,000 as at September 30, 2019) in non-operating tax losses
carried forward that have no expiry dates. As at September 30, 2020, a deferred income tax asset of $4,848,000 ($4,349,000 as
at September 30, 2019) has been recognized on $19,436,000 ($18,151,000 as at September 30, 2019) of these losses. As at
September 30, 2020, the Company had $466,110,000 ($453,621,000 as at September 30, 2019) of unrecognized non-operating
tax losses.

As  at  September 30,  2020,  the  Company  had  $836,101,000  ($149,121,000  as  at  September 30,  2019)  of  cash  and  cash
equivalents held by foreign subsidiaries. The tax implications of the repatriation of cash and cash equivalents not considered
indefinitely reinvested have been accounted for and will not materially affect the Company’s liquidity. In addition, the Company
has not recorded deferred tax liabilities on undistributed earnings of $5,565,437,000 ($4,457,906,000 as at September 30, 2019)
coming from its foreign subsidiaries as they are considered indefinitely reinvested. Upon distribution of these earnings in the form
of dividends or otherwise, the Company may be subject to taxation.

On September 30, 2019, the Company recorded a deferred tax asset of $18,500,000 attributable to the recognition of additional
operating tax losses following a settlement with the German tax authority.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

35

FISCAL 2020 RESULTS — 101consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits

The Company operates various post-employment plans, including defined benefit and defined contribution pension plans as
well as other benefit plans for its employees.

DEFINED BENEFIT PLANS

The Company operates defined benefit pension plans primarily for the benefit of employees in the U.K., Germany and France,
with smaller plans in other countries. The benefits are based on pensionable salary and years of service and are funded with
assets held in separate funds. 

The defined benefit plans expose the Company to interest risk, inflation risk, longevity risk, currency risk and market investment
risk.

The following description focuses mainly on plans registered in the U.K., Germany and France:

U.K.

In the U.K., the Company has three defined benefit pension plans, the CMG U.K. Pension Scheme, the Logica U.K. Pension &
Life Assurance Scheme and the Logica Defined Benefit Pension Plan. 

The CMG U.K. Pension Scheme is closed to new members and is closed to further accrual of rights for existing members. The
Logica U.K. Pension & Life Assurance Scheme is still open but only for employees who come from the civil service with protected
pensions. The Logica Defined Benefit Pension Plan was created to mirror the Electricity Supply Pension Scheme and was created
for employees that worked for National Grid and Welsh Water with protected benefits. 

Both the Logica U.K. Pension & Life Assurance Scheme and the Logica Defined Benefit Pension Plan are employer and employee
based contribution plans.

The trustees are the custodians of the defined benefit pension plans and are responsible for the plan administration, including
investment strategies. The trustees review periodically the investment and the asset allocation policies. As such, the CMG U.K.
Pension Scheme policy is to target an allocation up to a maximum of 70% to return-seeking assets such as equities; the Logica
U.K. Pension & Life Assurance Scheme policy is to invest 15% of the scheme assets in equities and 85% in bonds; and the Logica
Defined Benefit Pension Plan policy is to invest 30% of the plan assets in equities and 70% in bonds. 

The U.K. Pensions Act 2004 requires that full formal actuarial valuations are carried out at least every three years to determine
the contributions that the Company should pay in order for the plan to meet its statutory objective, taking into account the assets
already held. In the interim years, the trustees need to obtain estimated funding updates unless the scheme has less than 100
members in total. 

The latest funding actuarial valuations of the three defined benefit pension plans described above were performed as at September
30, 2018 and the results were finalized during the year ended September 30, 2020 with the following recommendations:

–

–

The actuarial valuation of the CMG U.K. Pension Scheme reported a deficit of $26,546,000. A new recovery plan was
proposed, and during fiscal 2020, the Company contributed a total amount of $12,432,000 to ensure that the funding
objectives of the scheme were met, and stopped the contributions on June 30, 2020 accordingly to the plan. The Company
also contributed an amount of $1,279,000 to cover administration expenses; and

The actuarial valuation of the Logica Defined Benefit Pension Plan specified that no supplementary contributions were
required  after  November  30,  2019  in  order  to  reach  the  plan  funding  objectives.  During  fiscal  2020,  the  Company
contributed a total amount of $344,200 and then stopped the contributions.

Germany

In Germany, the Company has numerous defined benefit pension plans which are all closed to new members. In the majority of
the plans, upon retirement of employees, the benefits are in the form of a monthly pension and in a few plans, the employees
receive an indemnity in the form of a lump-sum payment. About one third of the plans are bound by the former Works Council
agreements. There are no mandatory funding requirements. The plans are funded by the contributions made by the Company.
In some plans, insurance policies are taken out to fund retirement benefit plans. These do not qualify as plan assets and are
presented as reimbursement rights, unless they are part of a reinsured support fund or are pledged to the employees.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

36

102Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

France

In France, the retirement indemnities are provided in accordance with the Labour Code. Upon retirement, employees receive an
indemnity, depending on the salary and seniority in the Company, in the form of a lump-sum payment.

The following tables present amounts for post-employment benefits plans included in the consolidated balance sheets:

As at September 30, 2020

 Defined benefit obligations

 Fair value of plan assets

 Fair value of reimbursement rights

 Net asset (liability) recognized in the balance

sheet

 Presented as:

 Other long-term assets (Note 10)

Insurance contracts held to fund defined

benefit pension and life assurance
arrangements - reimbursement rights

   Retirement benefits assets

 Retirement benefits obligations

As at September 30, 2019

 Defined benefit obligations

 Fair value of plan assets

 Fair value of reimbursement rights

 Net asset (liability) recognized in the balance

sheet

 Presented as:

 Other long-term assets (Note 10)

Insurance contracts held to fund defined

benefit pension and life assurance
arrangements - reimbursement rights

Retirement benefits assets

 Retirement benefits obligations

U.K.

$

Germany

France

$

$

Other

$

Total

$

(891,628)

(104,090)

(84,442)

(83,584)

(1,163,744)

977,137

85,509

—

12,766

(91,324)

22,505

692

(83,750)

—

33,829

(49,755)

1,528

1,024,424

(139,320)

24,033

85,509

(68,819)

(83,750)

(48,227)

(115,287)

—

22,505

85,509

—

85,509

—

(91,324)

(68,819)

—

—

1,528

618

24,033

86,127

(83,750)

(83,750)

(50,373)

(225,447)

(48,227)

(115,287)

U.K.

$

Germany

France

$

$

Other

$

Total

$

(812,179)

(101,298)

(58,048)

(73,059)

(1,044,584)

908,406

96,227

—

12,803

(88,495)

22,360

—

(58,048)

—

26,786

(46,273)

1,519

947,995

(96,589)

23,879

96,227

(66,135)

(58,048)

(44,754)

(72,710)

—

22,360

96,227

—

—

—

1,519

393

23,879

96,620

—

(88,495)

(58,048)

(46,666)

(193,209)

96,227

(66,135)

(58,048)

(44,754)

(72,710)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

37

FISCAL 2020 RESULTS — 103consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

 Defined benefit obligations

As at September 30, 2019

 Current service cost

 Interest cost

 Business acquisitions (Note 27a)

 Actuarial losses (gains) due to change in

financial assumptions1 

 Actuarial losses due to change in
demographic assumptions1

 Actuarial (gains) losses due to experience1
 Plan participant contributions

 Benefits paid from the plan

 Benefits paid directly by employer
 Foreign currency translation adjustment1

As at September 30, 2020

 Defined benefit obligations of unfunded

plans

 Defined benefit obligations of funded plans

As at September 30, 2020

 Defined benefit obligations

As at September 30, 2018

 Current service cost

 Interest cost

 Past service cost

 Business acquisitions (Note 27b)

 Actuarial losses due to change in financial

assumptions1 

 Actuarial gains due to change in
demographic assumptions1

 Actuarial (gains) losses due to experience1

 Plan participant contributions

 Benefits paid from the plan

 Benefits paid directly by employer
 Foreign currency translation adjustment1

As at September 30, 2019

 Defined benefit obligations of unfunded
plans
 Defined benefit obligations of funded plans

As at September 30, 2019

1 Amounts recognized in other comprehensive income.

U.K.

$

Germany

France

$

$

Other

$

Total

$

812,179

101,298

58,048

73,059

1,044,584

1,060

15,253

—

776

576

—

36,135

(1,258)

17,671

(8,033)

91

(28,793)

—

46,065

891,628

—

891,628

891,628

U.K.

$

760,244

889

21,261

8,239

—

—

(530)

—

(1,645)

(2,787)

7,660

104,090

—

104,090

104,090

Germany

$

89,959

689

1,512

—

1,444

4,665

347

1,732

4,279

6,401

4,054

—

—

(454)

5,370

84,442

84,442

—

84,442

France

$

55,276

4,251

950

—

—

7,974

2,878

—

1,138

—

(1,374)

—

(2,426)

(1,832)

4,167

83,584

35,070

48,514

83,584

Other

$

58,594

6,547

3,558

—

6,550

14,475

19,054

1,732

40,294

24,072

(5,883)

91

(32,864)

(5,073)

63,262

1,163,744

119,512

1,044,232

1,163,744

Total

$

964,073

12,376

27,281

8,239

7,994

99,257

15,253

7,806

7,072

129,388

(6,947)

(16,773)

102

(25,395)

—

(28,698)

812,179

—

812,179

812,179

(292)

1,065

—

(263)

(4,020)

(4,049)

101,298

—

101,298

101,298

(6,667)

(11)

—

—

(1,248)

(2,309)

58,048

58,048

—

58,048

(1,802)

(1,389)

—

(3,228)

(1,831)

(1,012)

(15,708)

(17,108)

102

(28,886)

(7,099)

(36,068)

73,059

1,044,584

34,690

38,369

73,059

92,738

951,846

1,044,584

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

38

104Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

 Plan assets and reimbursement rights

As at September 30, 2019

 Interest income on plan assets

 Business acquisitions (Note 27a)

 Employer contributions
 Return on assets excluding interest income1

 Plan participants contributions

 Benefits paid from the plan

 Benefits paid directly by employer

 Administration expenses paid from the plan
 Foreign currency translation adjustment1

As at September 30, 2020

 Plan assets

 Reimbursement rights

As at September 30, 2020

 Plan assets and reimbursement rights

As at September 30, 2018

 Interest income on plan assets

 Employer contributions
 Return on assets excluding interest income1

 Plan participants contributions

 Benefits paid from the plan

 Benefits paid directly by employer

 Administration expenses paid from the plan
 Foreign currency translation adjustment1

As at September 30, 2019

 Plan assets

 Reimbursement rights

As at September 30, 2019

1 Amounts recognized in other comprehensive income.

U.K.

$

908,406

17,255

—

14,398

15,976

91

(28,793)

—

(1,189)

50,993

977,137

977,137

—

977,137

U.K.

$

787,550

22,271

24,430

133,821

102

(25,395)

Germany

France

$

35,163

204

—

2,430

46

—

(1,645)

(2,787)

—

1,860

35,271

12,766

22,505

35,271

Germany

$

36,420

620

2,765

(784)

—

(263)

$

—

3

664

454

—

—

—

(454)

—

25

692

692

—

692

France

$

—
—
1,248

—

—

—

—

(2,576)

(1,248)

(1,696)

(32,677)

908,406

908,406

—

908,406

—

(1,019)

35,163

12,803

22,360

35,163

—

—

—

—

—

—

Other

$

28,305

964

—

6,874

(396)

—

(2,426)

(1,831)

(58)

3,925

35,357

33,829

1,528

35,357

Other

$

22,903

2,425

7,025

669

—

(3,228)

(1,831)

(152)

494

28,305

26,786

1,519

28,305

Total

$

971,874

18,426

664

24,156

15,626

91

(32,864)

(5,072)

(1,247)

56,803

1,048,457

1,024,424

24,033

1,048,457

Total

$

846,873

25,316

35,468

133,706

102

(28,886)

(5,655)

(1,848)

(33,202)

971,874

947,995

23,879

971,874

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

39

FISCAL 2020 RESULTS — 105consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The plan assets at the end of the years consist of:

As at September 30, 2020

 Quoted equities

 Quoted bonds

 Cash
 Other1

As at September 30, 2019

 Quoted equities

 Quoted bonds

 Cash
 Other1

U.K.

$

472,318

93,003

52,230

359,586

977,137

U.K.

$

366,203

200,599

111,454

230,150

908,406

Germany

France

Other

$

—

—

—

12,766

12,766

$

—

—

—

692

692

$

—

—

88

33,741

33,829

Germany

France

Other

$

—

—

—

12,803

12,803

$

—

—

—

—

—

$

—

—

91

26,695

26,786

Total

$

472,318

93,003

52,318

406,785

1,024,424

Total

$

366,203

200,599

111,545

269,648

947,995

1

Other is mainly composed of various insurance policies and quoted investment funds to cover some of the defined benefit obligations.

Plan assets do not include any shares of the Company, property occupied by the Company or any other assets used by the
Company.

The following table summarizes the expense1 recognized in the consolidated statements of earnings:

 Current service cost

 Past service cost

 Net interest on net defined benefit obligations or assets

 Administration expenses

Year ended September 30
2019
2020

$

14,475

—

629

1,247

16,351

$

12,376

8,239

1,965

1,848

24,428

1

The expense was presented as costs of services, selling and administrative for an amount of $14,475,000 and as net finance costs for an amount of $1,876,000
(Note 26) ($20,615,000 and $3,813,000, respectively for the year ended September 30, 2019).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

40

106Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions

The following are the principal actuarial assumptions (expressed as weighted averages). The assumed discount rates, future
salary and pension increases, inflation rates and mortality all have a significant effect on the accounting valuation.  

As at September 30, 2020

 Discount rate

 Future salary increases

 Future pension increases

 Inflation rate

As at September 30, 2019

 Discount rate

 Future salary increases

 Future pension increases

 Inflation rate

U.K

%

1.53

2.84

2.82

2.84

U.K.

%

1.82

3.03

3.00

3.03

Germany

France

Other

%

0.65

2.50

1.50

2.00

%

0.65

3.79

—

2.00

Germany

France

%

0.56

2.50

1.50

2.00

%

0.56

3.29

—

2.00

%

3.11

1.51

2.51

0.08

Other

%

3.05

1.07

0.06

2.40

The average longevity over 65 of a member presently at age 45 and 65 are as follows:

As at September 30, 2020

 Longevity at age 65 for current members

Males

Females

 Longevity at age 45 for current members

Males

Females

As at September 30, 2019

 Longevity at age 65 for current members

Males

Females

 Longevity at age 45 for current members

Males

Females

U.K.

Germany

(in years)

21.8

23.7

23.2

25.3

20.0

23.0

24.0

26.0

U.K.

Germany

(in years)

21.8

23.1

23.6

25.2

20.0

23.0

24.0

26.0

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

41

FISCAL 2020 RESULTS — 107consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

Actuarial assumptions (continued)

Assumptions regarding future mortality are set based on actuarial advice in accordance with published statistics and experience
in each country. Mortality assumptions for the most significant countries are based on the following post-retirement mortality tables
for the year ended September 30, 2020: (1) U.K.: 100% S2PxA (year of birth) plus CMI_2018 projections with 1.25% p.a. minimum
long term improvement rate, (2) Germany: Heubeck RT2018G and (3) France: INSEE TVTD 2014-2016. 

The following tables show the sensitivity of the defined benefit obligations to changes in the principal actuarial assumptions:

As at September 30, 2020

 Increase of 0.25% in the discount rate

 Decrease of 0.25% in the discount rate

 Salary increase of 0.25%

 Salary decrease of 0.25%

 Pension increase of 0.25%

 Pension decrease of 0.25%

 Increase of 0.25% in inflation rate

 Decrease of 0.25% in inflation rate

 Increase of one year in life expectancy

 Decrease of one year in life expectancy

As at September 30, 2019

 Increase of 0.25% in the discount rate

 Decrease of 0.25% in the discount rate

 Salary increase of 0.25%

 Salary decrease of 0.25%

 Pension increase of 0.25%

 Pension decrease of 0.25%

 Increase of 0.25% in inflation rate

 Decrease of 0.25% in inflation rate

 Increase of one year in life expectancy

 Decrease of one year in life expectancy

U.K.

$

(36,622)

38,192

441

(437)

18,528

(18,132)

29,148

(28,207)

27,126

(26,843)

U.K.

$

(33,082)

34,484

408

(404)

16,758

(16,398)

26,342

(25,490)

20,884

(20,824)

Germany

$

(3,445)

3,632

36

(36)

1,598

(1,531)

1,598

(1,531)

3,615

(3,040)

Germany

$

(3,440)

3,632

56

(55)

1,601

(1,531)

1,601

(1,531)

3,325

(2,938)

France

$

(2,936)

3,079

3,091

(2,962)

—

—

3,091

(2,962)

558

(592)

France

$

(2,027)

2,126

2,132

(2,044)

—

—

2,132

(2,044)

384

(406)

The sensitivity analysis above has been based on a method that extrapolates the impact on the defined benefit obligations as a
result of reasonable changes in key assumptions occurring at the end of the year.

The weighted average duration of the defined benefit obligations are as follows:

 U.K.

 Germany

 France

 Other

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

Year ended September 30
2019
2020

(in years)

18

14

14

12

18

14

14

13

42

108Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

17. Employee benefits (continued)

DEFINED BENEFIT PLANS (CONTINUED)

The Company expects to contribute $7,903,000 to defined benefit plans during the next year, of which $1,657,000 relates to the
U.K. plans, and $6,246,000 relates to the other plans. The contributions will include funding payments and new benefit accruals.

DEFINED CONTRIBUTION PLANS

The Company also operates defined contribution pension plans. In some countries, contributions are made into the state pension
plans. The pension cost for defined contribution plans amounted to $228,998,000 in 2020 ($221,063,000 in 2019).

In addition, in Sweden, the Company contributes to a multi-employer plan, Alecta SE (Alecta) pension plan, which is a defined
benefit pension plan. This pension plan is classified as a defined contribution plan as sufficient information is not available to use
defined benefit accounting. Alecta lacks the possibility of establishing an exact distribution of assets and provisions to the respective
employers. The Company’s proportion of the total contributions to the plan is 0.40% and the Company’s proportion of the total
number of active members in the plan is 0.50%.

Alecta uses a collective funding ratio to determine the surplus or deficit in the pension plan. Any surplus or deficit in the plan will
affect  the  amount  of  future  contributions  payable.  The  collective  funding  is  the  difference  between Alecta’s  assets  and  the
commitments to the policy holders and insured individuals. The collective solvency is normally allowed to vary between 125%
and 175%. As at September 30, 2020, Alecta collective funding ratio was 144% (142% in 2019). The plan expense was $30,269,000
in 2020 ($32,512,000 in 2019). The Company expects to contribute $25,709,000 to the plan during the next year.

OTHER BENEFIT PLANS

As at September 30, 2020, the deferred compensation liability totaled $82,221,000 ($63,838,000 as at September 30, 2019)
(Note 15) and the deferred compensation assets totaled $73,156,000 ($62,627,000 as at September 30, 2019) (Note 11). The
deferred compensation liability is mainly related to plans covering some of its U.S. and German management. Some of the plans
include assets that will be used to fund the liabilities. 

For the deferred compensation plan in the U.S., a trust was established so that the plan assets could be segregated; however,
the assets are subject to the Company’s general creditors in the case of bankruptcy. The assets composed of investments vary
with employees’ contributions and changes in the value of the investments. The change in liabilities associated with the plan is
equal to the change of the assets. The assets in the trust and the associated liabilities totaled $72,743,000 as at September 30,
2020 ($62,247,000 as at September 30, 2019).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

43

FISCAL 2020 RESULTS — 109consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

18. Accumulated other comprehensive income

Items that will be reclassified subsequently to net earnings:

Net unrealized gains on translating financial statements of foreign operations, net of accumulated

income tax expense of $56,239 ($63,579 as at September 30, 2019)

1,002,804

596,358

As at 
September 30, 2020

As at
September 30, 2019

$

$

Net losses on cross-currency swaps and on translating long-term debt designated as hedges of
net  investments  in  foreign  operations,  net  of  accumulated  income  tax  recovery  of  $63,692
($67,165 as at September 30, 2019)

  Deferred  gains  (costs)  of  hedging  on  cross-currency  swaps,  net  of  accumulated  income  tax
expense of $4,049 (net of accumulated income tax recovery $1,113 as at September 30, 2019)

Net unrealized (losses) gains on cash flow hedges, net of accumulated income tax recovery of

$2,554 (net of accumulated income tax expense of $13,003 as at September 30, 2019)

Net unrealized gains on financial assets at fair value through other comprehensive income, net

of accumulated income tax expense of $1,291 ($352 as at September 30, 2019)

Items that will not be reclassified subsequently to net earnings:

Net remeasurement losses on defined benefit plans, net of accumulated income tax recovery

of $18,920 ($8,698 as at September 30, 2019)  

(417,462)

(426,376)

14,053

(5,935)

4,340

(4,091)

24,157

1,486

(52,090)

545,710

(14,840)

176,694

For the year ended September 30, 2020, $5,616,000 of the net unrealized gains on cash flow hedges, net of income tax expense
of $1,648,000, previously recognized in other comprehensive income were reclassified in the consolidated statements of earnings
($8,306,000, net of income tax expense of $4,311,000, for the year ended September 30, 2019). 

For the year ended September 30, 2020, $10,268,000 of the deferred gains of hedging on cross-currency swaps, net of income
tax expense of $3,702,000, were also reclassified in the consolidated statements of earnings (deferred costs of $5,203,000, net
of income tax recovery of  $1,113,000, for the year ended September 30, 2019). 

19. Capital stock

The Company's authorized share capital is comprised of an unlimited number, all without par value, of: 

–

–

–

–

First preferred shares, issuable in series, carrying one vote per share, each series ranking equal with other series, but
prior to second preferred shares, Class A subordinate voting shares and Class B multiple voting shares with respect to
the payment of dividends;

Second preferred shares, issuable in series, non-voting, each series ranking equal with other series, but  prior to Class
A subordinate voting shares and Class B multiple voting shares with respect to the payment of dividends;

Class A subordinate voting shares, carrying one vote per share, participating equally with Class B multiple voting shares
with respect to the payment of dividends and convertible into Class B multiple voting shares under certain conditions in
the event of certain takeover bids on Class B multiple voting shares; and

Class B multiple voting shares, carrying ten votes per share, participating equally with Class A subordinate voting shares
with respect to the payment of dividends and convertible at any time at the option of the holder into Class A subordinate
voting shares.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

44

110Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

19. Capital stock (continued)

For the fiscal years 2020 and 2019, the number of issued and outstanding Class A subordinate voting shares and Class B multiple
voting shares varied as follows:

As at September 30, 2018
Issued upon exercise of stock options1
PSUs exercised2
Purchased and cancelled3
Purchased and held in trusts4

As at September 30, 2019
Issued upon exercise of stock options1
PSUs exercised2
Purchased and cancelled3
Purchased and held in trusts4

Class A subordinate voting shares Class B multiple voting shares

Total

   Number Carrying value

Number Carrying value

Number Carrying value

$

$

$

250,425,114

1,978,210

28,945,706

40,382

279,370,820

2,018,592

1,942,580

—

77,773

7,651

(12,510,232)

(169,299)

—

(30,740)

—

—

—

—

—

—

1,942,580

—

77,773

7,651

— (12,510,232)

(169,299)

—

—

(30,740)

239,857,462

1,863,595

28,945,706

40,382

268,803,168

1,903,977

1,438,877

—

69,420

9,078

(10,605,464)

(165,315)

—

(55,287)

—

—

—

—

—

—

1,438,877

—

69,420

9,078

— (10,605,464)

(165,315)

—

—

(55,287)

As at September 30, 2020

230,690,875

1,721,491

28,945,706

40,382

259,636,581

1,761,873

1

2

3

4

The carrying value of Class A subordinate voting shares includes $12,269,000 ($14,070,000 for the year ended September 30, 2019), which corresponds to a
reduction in contributed surplus representing the value of accumulated compensation costs associated with the stock options exercised during the year. 

During the year ended September 30, 2020, 157,788 PSUs were exercised (160,694 during the year ended September 30, 2019) with a recorded value of $9,078,000
($7,651,000 during the year ended September 30, 2019) that was removed from contributed surplus. As at September 30, 2020, 1,243,022 Class A subordinate
voting shares were held in trusts under the PSU plans (875,480 as at September 30, 2019).

On January 29, 2020, the Company’s Board of Directors authorized and subsequently received the regulatory approval from the Toronto Stock Exchange (TSX),
for the renewal of the Normal Course Issuer Bid (NCIB) for the purchase for cancellation of up to 20,149,100 Class A subordinate voting shares on the open market
through the TSX, the New York Stock Exchange (NYSE) and/or alternative trading systems or otherwise pursuant to exemption orders issued by securities regulators.
The Class A subordinate voting shares are available for purchase for cancellation commencing on February 6, 2020 until no later than February 5, 2021, or on
such earlier date when the Company has either acquired the maximum number of Class A subordinate voting shares allowable under the NCIB or decided not to
make any further purchases for cancellation under it.

During the year ended September 30, 2020, the Company purchased for cancellation 6,008,905 Class A subordinate voting shares from the Caisse de dépôt et
placement du Québec for a cash consideration of $600,000,000 (5,158,362 and $500,000,000, respectively during the year ended September 30, 2019). The
excess of the purchase price over the carrying value in the amount of $471,455,000 was charged to retained earnings ($389,651,000 during the year ended
September 30, 2019). The purchase was made pursuant to an exemption order issued by the Autorité des marchés financiers and is considered within the annual
aggregate limit that the Company is entitled to purchase under its current NCIB.

In addition, during the year ended September 30, 2020, the Company purchased for cancellation 4,596,559 Class A subordinate voting shares (7,301,870 during
the  year  ended  September 30,  2019)  under  its  previous  and  current  NCIB  for  a  cash  consideration  of  $443,517,000  ($626,075,000  during  the  year  ended
September 30, 2019) and the excess of the purchase price over the carrying value in the amount of $406,747,000 ($567,125,000 during the year ended September 30,
2019) was charged to retained earnings. 

During the year ended September 30, 2020, the trustees, in accordance with the terms of the PSU plans and Trust Agreements, purchased 525,331 Class A
subordinate voting shares of the Company on the open market (374,995 during the year ended September 30, 2019) for a cash consideration of $55,287,000
($30,740,000 during the year ended September 30, 2019). 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

45

FISCAL 2020 RESULTS — 111consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

20. Share-based payments 

a) Stock options

Under the Company’s stock option plan, the Board of Directors may grant, at its discretion, stock options to purchase Class A
subordinate voting shares to certain employees, officers and directors of the Company and its subsidiaries. The exercise price
is established by the Board of Directors and is equal to the closing price of the Class A subordinate voting shares on the TSX on
the day preceding the date of the grant. Stock options generally vest over four years from the date of grant conditionally upon
achievement  of  performance  objectives  and  must  be  exercised  within  a  ten-year  period,  except  in  the  event  of  retirement,
termination of employment or death. As at September 30, 2020, 24,442,509 Class A subordinate voting shares were reserved
for issuance under the stock option plan.

The following table presents information concerning the outstanding stock options granted by the Company:

 Outstanding, beginning of year

 Granted

 Exercised (Note 19)

 Forfeited

 Expired

 Outstanding, end of year

 Exercisable, end of year

Number of options

2020

Weighted 
average exercise
price per share

Number of options

2019

Weighted 
average exercise
price per share

9,891,592
913,560

(1,438,877)

(431,223)

(955)

8,934,097

5,748,402

$

54.64
110.65

39.72

84.50

74.55

61.33

49.02

12,830,826

52,735

(1,942,580)

(1,045,783)

(3,606)

9,891,592

5,460,470

$

52.01

82.59

32.81

64.11

34.79

54.64

41.32

The weighted average share price at the date of exercise for stock options exercised in 2020 was $99.79 ($93.68 in 2019).

The following table summarizes information about the outstanding stock options granted by the Company as at September 30,
2020: 

Range of  

exercise price

Number of
options

$

14.48 to 38.79

1,945,743

39.47 to 50.94

52.63 to 63.72

67.04 to 87.65

102.79 to 110.73

1,356,156

3,235,718

1,523,387

873,093

8,934,097

Options outstanding

Options exercisable

Weighted 
average 
remaining
contractual life

(in years)

2.70

4.68

6.43

7.92

9.17

5.87

Weighted 
average
exercise price

Number of
options

Weighted
average
exercise price

$

29.83

45.21

63.00

84.05

110.70

61.33

1,945,743

1,356,156

2,019,298

426,416

789

5,748,402

$

29.83

45.21

62.87

82.94

102.79

49.02

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

46

112Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

20. Share-based payments (continued)

a) Stock options (continued)

The weighted average fair value of stock options granted in the year and the weighted average assumptions used in the calculation
of their fair value on the date of grant using the Black-Scholes option pricing model were as follows:

 Grant date fair value ($)

 Dividend yield (%)
 Expected volatility (%)1
 Risk-free interest rate (%)

 Expected life (years)

 Exercise price ($)

 Share price ($)

Year ended September 30
2019

2020

17.71

0.00

16.60

1.55

4.00

110.65

110.65

16.24

0.00

19.79

2.26

4.00

82.59

82.59

1

Expected volatility was determined using statistical formulas and based on the weekly historical average of closing daily share prices over the period of the expected
life of stock options.

b) Performance share units

The Company operates two PSU plans with similar terms and conditions. Under both plans, the Board of Directors may grant
PSUs to certain employees and officers which entitle them to receive one Class A subordinate voting share for each PSU. The
vesting performance conditions are determined by the Board of Directors at the time of each grant. PSUs expire on the business
day preceding December 31 of the third calendar year following the end of the fiscal year during which the PSU award was made,
except in the event of retirement, termination of employment or death. Conditionally upon achievement of performance objectives,
granted PSUs under the first plan vest annually over a period of four years from the date of the grant and granted PSUs under
the second plan vest at the end of the four-year period. 

Class A subordinate voting shares purchased in connection with the PSU plans are held in trusts for the benefit of the participants.
The trusts, considered as structured entities, are consolidated in the Company’s consolidated financial statements with the cost
of the purchased shares recorded as a reduction of capital stock (Note 19).

The following table presents information concerning the number of outstanding PSUs granted by the Company:

 Outstanding as at September 30, 2018
 Granted1
 Exercised (Note 19)

 Forfeited

 Outstanding as at September 30, 2019
 Granted1
 Exercised (Note 19)

 Forfeited

 Outstanding as at September 30, 2020

658,732

472,187

(160,694)

(108,740)

861,485

607,342

(157,788)

(79,569)

1,231,470

1

The PSUs granted in 2020 had a grant date fair value of $107.39 per unit ($83.24 in 2019). 

c)  Share purchase plan

Under the share purchase plan, the Company contributes an amount equal to a percentage of the employee's basic contribution,
up to a maximum of 3.50%. An employee may make additional contributions in excess of the basic contribution. However, the
Company does not match contributions in the case of such additional contributions. The employee and Company's contributions
are remitted to an independent plan administrator who purchases Class A subordinate voting shares on the open market on behalf
of the employee through either the TSX or NYSE. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

47

FISCAL 2020 RESULTS — 113consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

20. Share-based payments (continued)

d)  Deferred share unit plan

External members of the Board of Directors (participants) are entitled to receive part or their entire retainer fee in DSUs. DSUs
are granted with immediate vesting and must be exercised no later than December 15 of the calendar year immediately following
the calendar year during which the participant ceases to act as a director. Each DSU entitles the holder to receive a cash payment
equal to the closing price of Class A subordinate voting shares on the TSX on the payment date. As at September 30, 2020, the
number of outstanding DSUs was 152,743 (137,571 DSUs as at September 30, 2019).

e)  Share-based payment costs

The share-based payment expense recorded in costs of services, selling and administrative is as follows:

 Stock options

 PSUs

 Share purchase plan

 DSUs

21. Earnings per share

Year ended September 30
2019
2020

$

16,378

20,979

127,983

(607)

164,733

$

21,674

17,766

115,287

3,334

158,061

The following table sets forth the computation of basic and diluted earnings per share for the years ended September 30: 

Weighted average
number of shares
outstanding1

Net earnings

$

 Basic

1,117,862

262,005,521

2020

Earnings per

share Net earnings

$

$

4.27

1,263,207

 Net effect of dilutive stock  
    options and PSUs2

1,117,862

4,098,541

266,104,062

4.20

1,263,207

Weighted average 
number of shares
outstanding1

2019

Earnings per
share

272,719,309

5,066,415

277,785,724

$

4.63

4.55

1

2

During the year ended September 30, 2020, 10,605,464 Class A subordinate voting shares purchased for cancellation and 1,243,022 Class A subordinate voting
shares held in trust were excluded from the calculation of weighted average number of shares outstanding as of the date of transaction (12,460,232 and 875,480,
respectively during the year ended September 30, 2019).

The calculation of the diluted earnings per share excluded 876,213 stock options for the year ended September 30, 2020 (1,716,774 for the year ended September 30,
2019), as they were anti-dilutive. 

22.  Remaining performance obligations

Remaining performance obligations relates to Company’s performance obligations that are partially or fully unsatisfied under
fixed-fee arrangements.

The  amount  of  the  selling  price  allocated  to  remaining  performance  obligations  as  at  September 30,  2020  is  $824,854,000
($964,052,000 as at September 30, 2019) and is expected to be recognized as revenue within a weighted average of 1.4 years
(1.6 years as at September 30, 2019). 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

48

114Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

23. Costs of services, selling and administrative

 Salaries and other member costs1
 Professional fees and other contracted labour
 Hardware, software and data center related costs
 Property costs
 Amortization, depreciation and impairment (Note 24)
 Other operating expenses

1

Net of R&D and other tax credits of $160,335,000 in 2020 ($171,389,000 in 2019).

24. Amortization, depreciation and impairment

 Depreciation of PP&E 
 Depreciation of right-of-use assets (Note 7)

(Note 6)

 Impairment of right-of-use assets (Note 7)

 Amortization of contract costs related to transition costs

 Impairment of contract costs related to transition costs

 Amortization of intangible assets (Note 9)

 Impairment of intangible assets (Note 9)

 Included in costs of services, selling and administrative (Note 23)

 Amortization of contract costs related to incentives (presented as a reduction of revenue)

 Amortization of deferred financing fees (presented in finance costs)

 Amortization of premiums and discounts on investments related to funds held for clients

(presented net as a reduction of revenue)

 Impairment of PP&E (presented in restructuring costs) (Note 6 and 25)

 Impairment of right-of-use assets (presented in restructuring costs) (Note 7 and 25)

Year ended September 30
2019
2020

$
7,264,839
1,355,065
800,496
259,306

556,061
66,301

$
7,158,588
1,439,915
873,158
363,812

388,087
60,447

10,302,068

10,284,007

Year ended September 30
2019
2020

$

156,590

168,239

3,269

55,905

4,047

157,378

10,633

556,061

2,535

890

79

1,035

5,092

$

159,264

—

—

64,263

—

164,560

—

388,087

2,919

1,012

283

—

—

565,692

392,301

25.

Restructuring costs

During the year ended September 30, 2020, the Company incurred restructuring costs related to terminations of employment
primarily in France, Canada and Germany, in relation with the COVID-19 impacts.

During the year ended September 30, 2020, the Company also announced a restructuring plan mainly for the closure of the Brazil
operations, the refocusing of the Portugal infrastructure business towards nearshore delivery and the optimization of the Sweden
infrastructure business.

The Company recorded $155,411,000 of restructuring costs during the year ended September 30, 2020 (nil during the year ended
September 30, 2019).

This amount includes restructuring costs for terminations of employment of $144,202,000, accounted for in restructuring provisions,
impairment of PP&E of $1,035,000 (Notes 6 and 24), impairment of right-of-use assets of $5,092,000 (Note 24), as well as other
restructuring costs of $5,082,000. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

49

FISCAL 2020 RESULTS — 115consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

26. Net finance costs

 Interest on long-term debt

 Interest on lease liabilities (Note 3)

 Net interest costs on net defined benefit obligations or assets (Note 17)

 Other finance costs

 Finance costs

 Finance income

Year ended September 30
2019
2020

$

75,667

33,017

1,876

9,029

119,589

(5,115)

114,474

$

63,312

—

3,813

15,071

82,196

(11,566)

70,630

27.

Investments in subsidiaries

a) Business acquisitions realized in current fiscal year

The Company made the following significant acquisitions during the year ended September 30, 2020:

– On December 18, 2019, the Company acquired all of the outstanding shares of SCISYS Group Plc (SCISYS), for a
purchase price of $130,260,000. Predominantly based in United Kingdom and Germany, SCISYS operates in several
sectors, with deep expertise and industry leading solutions in the space and defense sectors, as well as in the media
and broadcast news industries, headquartered in Dublin, Ireland. 

– On January 20, 2020, the Company acquired all of the outstanding shares of Meti Logiciels et Services SAS (Meti), for
a purchase price of $43,404,000. Based in France, Meti is specialized in the development of software solutions for the
retail sector across Europe and works with some of Europe's largest retailers. 

– On March 31, 2020, the Company acquired all of the outstanding shares of TeraThink Corporation (TeraThink), for a
purchase price of $99,388,000. Based in the United States, TeraThink is an information technology and management
consulting firm providing digitization, enterprise finance, risk management, and data analytics services to the U.S. federal
government and is headquartered in Reston, Virginia. 

The following table presents the fair value of assets acquired and liabilities assumed for all acquisitions based on the
acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed:

Current assets

PP&E (Note 6)

Right-of-use assets (Note 7)

Intangible assets (Note 9)
Goodwill1 
Current liabilities

(Note 12)

Deferred tax liabilities

Retirement benefits
obligations (Note 17)
Long-term debt

Lease liabilities

Cash acquired

Net assets acquired

Consideration paid
1

SCISYS

$

28,461

16,893

3,362

16,837

144,712

(68,254)
(3,030)

—

(10,880)

(4,336)

123,765

6,495

130,260

130,260

TeraThink

$

14,227

1,369

4,228

19,025

86,642

(13,910)
—

—

(9,732)

(4,935)

96,914

2,474

99,388

99,388

Other

$

12,995

638

4,269

10,661

37,683

(14,414)
(1,507)

(1,068)

(122)

(4,321)

44,814

7,035

51,849

51,849

Total

$

55,683

18,900

11,859

46,523

269,037

(96,578)
(4,537)

(1,068)

(20,734)

(13,592)

265,493

16,004

281,497

281,497

The  goodwill  arising  from  the  acquisitions  mainly  represents  the  future  economic  value  associated  to  acquired  work  force  and  synergies  with  the  Company’s
operations. As at September 30, 2020, $32,272,000 of the goodwill is included in the Western and Southern Europe operating segment, $5,411,000 in the Canada
operating segment, $86,642,000 in the U.S. Federal operating segment, $53,170,000 in the U.K and Australia operating segment and $91,542,000 in the Central
and Eastern Europe operating segment. The goodwill is only deductible for tax purposes for TeraThink. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

50

116Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

27.

Investments in subsidiaries (continued)

a) Business acquisitions realized in current fiscal year (continued)

The fair value of assets acquired and liabilities assumed for SCISYS, TeraThink and Meti are preliminary and are expected to be
completed as soon as management will have gathered all the information available and considered necessary in order to finalize
this allocation. 

For the year ended September 30, 2020, the above significant acquisitions would have contributed approximately $250,000,000
of revenues and individually between 6.0% and 10.5% of earnings before acquisition-related and integration costs, and income
taxes to the financial results of the Company had the acquisition dates been October 1, 2019. These figures are indicative of the
actual contribution when considering the specific dates of acquisition.

With significant strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions
were made to complement CGI's proximity model and expertise across key sectors, including communications, retail, space and
defense and government.

b) Business acquisitions realized in the prior fiscal year

The Company made the following acquisitions during the year ended September 30, 2019:

– On October 11, 2018, the Company acquired all outstanding shares of ckc AG (ckc), a specialized provider of agile
software development and management services, with a focus on the automotive sector, headquartered in Brunswick,
Germany.

– During the year, the Company acquired the control of Acando AB (Acando), a consulting services firm headquartered
in Stockholm, Sweden, through a step acquisition. In March 2019, the Company acquired 22.6% of the outstanding
shares of Acando which was accounted for as an investment in an associate using the equity method. On April 16, 2019,
the Company acquired control of Acando through the acquisition of an additional 71.1% of the outstanding shares under
a tender offer and by May 14, 2019, an additional 2.4% was acquired.  The remaining 3.9% of the outstanding shares,
which are included in accounts payable and accrued liabilities in the consolidated balance sheet, were acquired on
October 11, 2019.

– On August 30, 2019, the Company acquired all outstanding shares of Annams Systems Corporation d/b/a Sunflower
Systems (Sunflower), a specialized provider of asset management software, solutions and services, headquartered in
San Ramon, California.

With strategic consulting, system integration and customer-centric digital innovation capabilities, these acquisitions were made
to complement CGI's proximity model and expertise across key sectors, including manufacturing, retail and government.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

51

FISCAL 2020 RESULTS — 117consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

27.

Investments in subsidiaries (continued)

b) Business acquisitions realized in the prior fiscal year (continued)

The following table presents the fair value of assets acquired and liabilities assumed for all the above acquisitions based on the
acquisition-date fair values of the identifiable tangible and intangible assets acquired and liabilities assumed. During the year
ended September 30, 2019, the Company finalized the fair value of assets acquired and liabilities assumed for ckc. The fair value
of assets acquired and liabilities assumed for Acando and Sunflower were preliminary. 

Current assets

PP&E (Note 6)

Intangible assets (Note 9)
Goodwill1

Current liabilities

Deferred tax liabilities

Retirement benefits obligations (Note 17)

Long-term debt

Cash acquired

Net assets acquired

Consideration paid

Consideration payable

Acando

$

105,298

6,404

102,889

555,921

(120,746)

(25,966)

(6,550)

(9,828)

607,422

16,348

623,770

599,744

24,026

Other

$

14,674

1,271

9,855

31,916

(12,735)

(1,324)

(1,444)

—

42,213

(2,481)

39,732

37,738

1,994

Total

$

119,972

7,675

112,744

587,837

(133,481)

(27,290)

(7,994)

(9,828)

649,635

13,867

663,502

637,482

26,020

1

The  goodwill  arising  from  the  acquisitions  mainly  represents  the  future  economic  value  associated  to  acquired  work  force  and  synergies  with  the  Company’s
operations. As at September 30, 2019, $465,209,000 of the goodwill is included in the Scandinavia operating segment, $90,943,000 in the Central and Eastern
Europe operating segment, $17,730,000 in the Finland, Poland and Baltics operating segment and $13,955,000 in the U.S. Federal operating segment. The goodwill
is only deductible for tax purposes for Sunflower.

During fiscal year 2019, the Company acquired 96.1% of the outstanding shares of Acando and the remaining 3.9% on October
11, 2019 for $23,123,000. During the year ended September 30, 2020, the Company finalized the fair value of assets acquired
and liabilities assumed for Acando and Sunflower with no significant adjustments. 

c) Acquisition-related and integration costs

During the year ended September 30, 2020, the Company expensed $76,794,000, for acquisition-related and integration costs.
This amount includes acquisition-related costs of $6,545,000, and integration costs of $70,249,000. The acquisition-related costs
consist mainly of professional fees incurred for the acquisitions. The integration costs mainly include terminations of employment
of $49,390,000, accounted for in restructuring provisions, as well as other integration costs of $20,859,000.

During the year ended September 30, 2019, the Company expensed $77,417,000, for acquisition-related and integration costs.
This amount included acquisition-related costs of $1,992,000, and integration costs of $75,425,000. The acquisition-related costs
consist mainly of professional fees incurred for the acquisitions. The integration costs mainly include terminations of employment
of $56,268,000, accounted for in restructuring provisions, as well as other integration costs of $19,157,000.

d)  Disposal
There was no significant disposal during the years ended September 30, 2020 and 2019.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

52

118Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

28. Supplementary cash flow information

a) Net change in non-cash working capital items is as follows for the years ended September 30:

 Accounts receivable

 Work in progress

 Prepaid expenses and other assets

 Long-term financial assets

 Accounts payable and accrued liabilities

 Accrued compensation

 Deferred revenue

 Provisions

 Long-term liabilities

 Retirement benefits obligations

 Derivative financial instruments

 Income taxes

2020

$

225,441

79,809

21,342

(12,081)

(106,828)

(17,472)

(48,264)

76,671

59,822

(4,022)

373

(56,627)

218,164

b) Non-cash operating and investing activities related to operations are as follows for the years ended September 30:

 Operating activities

Accounts payable and accrued liabilities

Provisions

 Investing activities

Purchase of PP&E

Additions, disposals/retirements and change in estimates and lease modifications of

right-of-use assets

Additions to intangible assets

2019

$

205,549

(161,031)

(22,238)

(3,547)

(54,822)

13,112

(22,659)

737

19,353

(2,814)

(271)

(27,620)

(56,251)

2019

$

14,573

2,512

17,085

2020

$

4,788

690

5,478

(4,698)

(14,913)

(102,584)

(780)

(108,062)

—

(14,267)

(29,180)

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

53

FISCAL 2020 RESULTS — 119consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

28. Supplementary cash flow information (continued)

c)  Changes arising from financing activities are as follows for the years ended September 30:

Balance, beginning of year

Adoption of IFRS 16 (Note 3)

Balance as at October 1, 2019

Cash used in financing activities excluding equity

Net change in unsecured committed revolving credit
facility
Increase of long-term debt

Repayment of long-term debt and lease liabilities

Repayment of debt assumed in business acquisitions

Settlement of derivative financial instruments (Note 32)

Non-cash financing activities

Additions, disposals/retirements and change in estimates
and lease modifications of right-of-use assets (New
obligations under finance leases for 2019)

Additions through business acquisitions (Note 27)

Changes in foreign currency exchange rates

Other

Balance, end of year

Derivative
financial
instruments to
hedge long-term
debt
$

(29,894)

—

(29,894)

—

—

—

—

(3,903)

2020

Lease
liabilities

Long-term
debt

$

—

911,525

911,525

$

1,800,893

—

1,800,893

—

—

139,575

686,810

(175,320)

(355,406)

—

—

(2,141)

—

—

—

66,031

—

102,584

13,592

31,766

(7,777)

12,095

9,828

25,304

14,249

Long-term
debt

$

2,331,207

(30,339)

2,300,868

(334,370)

1,807,167

(106,496)

(28,281)

—

—

19,333

(77,126)

6,000

3,587,095

32,234

876,370

2,331,207

2019

Derivative
financial
instruments to
hedge long-term
debt
$

43,217

—

43,217

—

—

—

—

(554)

—

—

(72,557)

—

(29,894)

d)  Interest paid and received and income taxes paid are classified within operating activities and are as follows for the years
ended September 30:

 Interest paid
 Interest received

 Income taxes paid

e)  Cash and cash equivalents consisted of unrestricted cash as at September 30, 2020 and 2019.

2020

$

180,453
5,116

390,867

2019

$

102,108
3,080

386,953

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

54

120Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

29. Segmented information

The following tables present information on the Company's operations based on its revised management structure. Segment
results are based on the location from which the services are delivered - the geographic delivery model. The Company has
retrospectively  revised  the  segmented  information  for  the  comparative  period  to  conform  to  the  new  segmented  information
structure (Note 12). 

Western
and
Southern
Europe

U.S.
Commercial
and State
Government

Canada

U.S.
Federal

U.K. and
Australia

Central
and
Eastern
Europe Scandinavia

Finland,
Poland
and
Baltics

Asia

Pacific Eliminations

$

$

$

$

$

$

$

$

$

$

Total

$

Year ended September 30, 2020

Segment revenue

1,911,477

1,863,467 1,686,269 1,712,244 1,358,469 1,212,196

1,104,121

777,152 674,946

(136,226) 12,164,115

Segment earnings before
acquisition-related and
integration costs, restructuring
costs, net finance costs and
income tax expense1

Acquisition-related and

integration costs (Note 27)
Restructuring costs (Note 25)

Net finance costs (Note 26)

Earnings before income taxes

264,009

295,795

364,424

221,793

215,924

122,548

57,231

120,959 200,263

— 1,862,946

(76,794)

(155,411)

(114,474)

1,516,267

1    Total amortization and depreciation of $558,675,000 included in the Western and Southern Europe, U.S. Commercial and State Government, Canada, U.S. Federal, U.K. and
Australia,  Central  and  Eastern  Europe,  Scandinavia,  Finland,  Poland  and  Baltics  and  Asia  Pacific  segments  is  $64,084,000,  $89,150,000,  $69,921,000,  $47,443,000,
$68,346,000, $84,592,000, $71,590,000, $39,055,000 and $24,494,000, respectively for the year ended September 30, 2020. Amortization includes impairments of $14,680,000
from business solutions and contract costs which are mainly included in U.S. Commercial and State Government for $3,396,000 of business solutions, Canada for $3,589,000
of business solutions and Finland, Poland and Baltics for $4,065,000 of contract costs and a business solution. These assets were no longer expected to generate future
economic benefits. 

Western
and
Southern
Europe

U.S.
Commercial
and State
Government

Canada

U.S.
Federal

U.K. and
Australia

Central
and
Eastern
Europe Scandinavia

Finland,
Poland
and
Baltics

Asia
Pacific

Eliminations

$

$

$

$

$

$

$

$

$

$

Total

$

Year ended September 30, 2019

Segment revenue

2,022,677

1,834,917 1,768,924 1,597,922 1,356,858 1,166,486

1,095,330

787,640 606,252

(125,770) 12,111,236

Segment earnings before
acquisition-related and
integration costs, net finance
costs and income tax
expense1

Acquisition-related and

integration costs (Note 27)

Net finance costs (Note 26)

Earnings before income taxes

275,535

333,210

359,089

230,054

185,290

100,244

76,648

118,771 146,154

— 1,824,995

(77,417)

(70,630)

1,676,948

1   Total amortization and depreciation of $391,289,000 included in the Western and Southern Europe, U.S. Commercial and State Government, Canada, U.S. Federal, U.K. and
Australia,  Central  and  Eastern  Europe,  Scandinavia,  Finland,  Poland  and  Baltics  and  Asia  Pacific  segments  is  $42,558,000,  $73,647,000,  $62,486,000,  $27,433,000,
$67,110,000, $37,314,000, $26,534,000, $38,968,000 and $15,239,000, respectively for the year ended September 30, 2019. 

The accounting policies of each operating segment are the same as those described in Note 3, Summary of significant accounting
policies. Intersegment revenue is priced as if the revenue was from third parties. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

55

FISCAL 2020 RESULTS — 121consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

29. Segmented information (continued)

GEOGRAPHIC INFORMATION

The  following  table  provides  external  revenue  information  based  on  the  client’s  location  which  is  different  from  the  revenue
presented under operating segments, due to the intersegment revenue, for the years ended September 30:

Western and Southern Europe

France

Others

U.S.1

Canada

U.K. and Australia

U.K.

Australia

Central and Eastern Europe

Germany

Netherlands

Others

Scandinavia
Sweden

Others

Finland, Poland and Baltics

Finland

Others

Asia Pacific
Others

2020

$

1,672,355

239,053

1,911,408

2019

$

1,761,861

264,252

2,026,113

3,637,070

3,474,418

1,820,265

1,881,364

1,508,719

63,708

1,572,427

718,166

465,340

68,537

1,252,043

835,682

322,711

1,158,393

766,732

37,269

804,001

8,508

8,508

1,480,627

75,268

1,555,895

655,713

463,633

74,271

1,193,617

854,565

297,101

1,151,666

785,285

37,179

822,464

5,699

5,699

1

External  revenue  included  in  the  U.S  Commercial  and  State  Government    and  U.S.  Federal  operating  segments  was  $1,902,661,000  and  $1,734,409,000,
respectively in 2020 ($1,853,154,000 and $1,621,264,000, respectively in 2019).

12,164,115

12,111,236

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

56

122Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

29. Segmented information (continued)

GEOGRAPHIC INFORMATION (CONTINUED)

The  following  table  provides  information  for  PP&E,  right-of-use  assets  (only  as  at  September  30,  2020),  contract  costs  and
intangible assets based on their location:  

U.S.

Canada

U.K.

France

Sweden

Finland

Germany

Netherlands

Rest of the world

As at 
September 30, 2020

As at
September 30, 2019

$

487,698

412,469

138,391

137,307

162,506

93,948

107,809

64,551

195,970

$

367,415

292,291

103,803

45,501

125,987

46,828

47,800

22,187

86,796

1,800,649

1,138,608

INFORMATION ABOUT SERVICES

The following table provides revenue information based on services provided by the Company for the year ended 
September 30:

Systems integration and consulting

Management of IT and business functions

MAJOR CLIENT INFORMATION

2020

$

5,554,622

6,609,493

12,164,115

2019

$

5,998,486

6,112,750

12,111,236

Contracts  with  the  U.S.  federal  government  and  its  various  agencies,  included  within  the  U.S.  Federal  operating  segment,
accounted for $1,675,326,000 and 13.8% of revenues for the year ended September 30, 2020 ($1,554,933,000 and 12.8% for
the year ended September 30, 2019).

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

57

FISCAL 2020 RESULTS — 123consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

30. Related party transactions

a) Transactions with subsidiaries and other related parties

Balances and transactions between the Company and its subsidiaries have been eliminated on consolidation. The Company
owns 100% of the equity interests of its principal subsidiaries. 

The Company’s principal subsidiaries whose revenues, based on the geographic delivery model, represent more than 3% of the
consolidated revenues are as follows:  

 Name of subsidiary

CGI Technologies and Solutions Inc.

CGI France SAS

CGI Federal Inc.

CGI IT UK Limited

CGI Information Systems and Management Consultants Inc.

Conseillers en gestion et informatique CGI Inc.

CGI Sverige AB

CGI Deutschland B.V. & Co KG

CGI Suomi Oy

CGI Information Systems and Management Consultants Private Limited

CGI Nederland BV

b) Compensation of key management personnel

Country of incorporation

United States

France

United States

United Kingdom

Canada

Canada

Sweden

Germany

Finland

India

Netherlands

Compensation  of  key  management  personnel,  currently  defined  as  the  executive  officers  and  the  Board  of  Directors  of  the
Company, was as follows for the year ended September 30:

 Short-term employee benefits

 Share-based payments

2020

$

14,462

22,122

2019

$

22,185

23,991

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

58

124Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

31. Commitments, contingencies and guarantees

a) Commitments 

As  at  September 30,  2020,  the  Company  entered  into  long-term  service  agreements  representing  a  total  commitment  of
$235,781,000. Minimum payments under these agreements are due as follows: 

 Less than one year

 Between one and three years

 Between three and five years

b) Contingencies 

$

124,776

110,790

215

From time to time, the Company is involved in legal proceedings, audits, litigation and claims which primarily relate to tax exposure,
contractual disputes and employee claims arising in the ordinary course of its business. Certain of these matters seek damages
in significant amounts and will ultimately be resolved when one or more future events occur or fail to occur. Although the outcome
of such matters is not predictable with assurance, the Company has no reason to believe that the disposition of any such current
matter could reasonably be expected to have a materially adverse impact on the Company’s financial position, results of operations
or the ability to carry on any of its business activities. Claims for which there is a probable unfavourable outcome are recorded
in provisions.

In addition, the Company is engaged to provide services under contracts with various government agencies. Some of these
contracts are subject to extensive legal and regulatory requirements and, from time to time, government agencies investigate
whether the Company’s operations are being conducted in accordance with these requirements. Generally, the governments
agencies have the right to change the scope of, or terminate, these projects at its convenience. The termination or reduction in
the scope of a major government contract or project could have a materially adverse effect on the results of operations and the
financial condition of the Company.

c)  Guarantees 

Sale of assets and business divestitures 

In connection with the sale of assets and business divestitures, the Company may be required to pay counterparties for costs
and losses incurred as the result of breaches in contractual obligations, representations and warranties, intellectual property right
infringement and litigation against counterparties, among others. While some of the agreements specify a maximum potential
exposure, others do not specify a maximum amount or limited period. It is not possible to reasonably estimate the maximum
amount that may have to be paid under such guarantees. The amounts are dependent upon the outcome of future contingent
events, the nature and likelihood of which cannot be determined at this time. No amount has been accrued in the consolidated
balance sheets relating to this type of indemnification as at September 30, 2020. The Company does not expect to incur any
potential payment in connection with these guarantees that could have a materially adverse effect on its consolidated financial
statements. 

Other transactions 

In  the  normal  course  of  business,  the  Company  may  provide  certain  clients,  principally  governmental  entities,  with  bid  and
performance bonds. In general, the Company would only be liable for the amount of the bid bonds if the Company refuses to
perform the project once the bid is awarded. The Company would also be liable for the performance bonds in the event of default
in the performance of its obligations. As at September 30, 2020, the Company had committed a total of $32,130,000 of these
bonds. To the best of its knowledge, the Company is in compliance with its performance obligations under all service contracts
for which there is a bid or performance bond, and the ultimate liability, if any, incurred in connection with these guarantees, would
not have a materially adverse effect on the Company’s consolidated results of operations or financial condition.

Moreover, the Company has letters of credit for a total of $76,795,000 in addition to the letters of credit covered by the unsecured
committed revolving credit facility (Note 14). These guarantees are required in some of the Company’s contracts with customers.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

59

FISCAL 2020 RESULTS — 125consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments

FAIR VALUE MEASUREMENTS

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market
participants at the measurement date.

Valuation techniques used to value financial instruments are as follows:

-

-

-

-

-

-

The fair value of Senior U.S. and euro unsecured notes, the unsecured committed revolving credit facility, the unsecured
committed term loan credit facilities and the other long-term debt is estimated by discounting expected cash flows at
rates currently offered to the Company for debts of the same remaining maturities and conditions;

The  fair  value  of  long-term  bonds  included  in  funds  held  for  clients  and  in  long-term  investments  is  determined  by
discounting the future cash flows using observable inputs, such as interest rate yield curves or credit spreads, or according
to similar transactions on an arm's-length basis;

The fair value of foreign currency forward contracts is determined using forward exchange rates at the end of the reporting
period;

The fair value of cross-currency swaps and interest rate swaps is determined based on market data (primarily yield
curves, exchange rates and interest rates) to calculate the present value of all estimated cash flows;

The fair value of cash and cash equivalents is determined using observable quotes; and

The fair value of deferred compensation plan assets within long-term financial assets is based on observable price
quotations and net assets values at the reporting date.

As at September 30, 2020, there were no changes in valuation techniques.

The following table presents the financial liabilities included in the long-term debt (Note 14) measured at amortized cost categorized
using the fair value hierarchy.

Level

Carrying amount

Fair value

Carrying amount

Fair value

As at September 30, 2020

As at September 30, 2019

Senior U.S. and euro unsecured notes

Obligations under finance leases

Other long-term debt

Level 2

Level 2

Level 2

$

$

$

$

1,211,965

1,297,632

1,256,554

1,330,809

—

44,842

—

43,536

30,339

48,005

29,792

46,743

1,256,807

1,341,168

1,334,898

1,407,344

For the remaining financial assets and liabilities measured at amortized cost, the carrying values approximate the fair values of
the financial instruments given their short term maturity. 

During the year ended September 30, 2020, the Company entered into the 2020 Term Loan for a total principal amount of U.S.
$1,250,000,000. The  2020 Term  Loan  was  designated  as  a  hedge  of  a  portion  of  the  Company’s  net  investment  in  its  U.S.
operations.   

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

60

126Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

FAIR VALUE MEASUREMENTS (CONTINUED)

The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:

Level

As at September 30, 2020

As at September 30, 2019

$

$

 Financial assets

FVTE

Cash and cash equivalents
Deferred compensation plan assets (Note 11)

Level 2

Level 1

Derivative financial instruments designated as
     hedging instruments

Current derivative financial instruments included in current
financial assets

Level 2

Cross-currency swaps

Foreign currency forward contracts

Long-term derivative financial instruments (Note 11)

Level 2

Cross-currency swaps

Foreign currency forward contracts
Interest rate swaps

FVOCI

Short-term investments included in current financial assets
Long-term bonds included in funds held for clients (Note 5)
Long-term investments (Note 11)

 Financial liabilities

 Derivative financial instruments designated as
      hedging instruments 

Current derivative financial instruments

Cross-currency swaps

Foreign currency forward contracts
Long-term derivative financial instruments

Cross-currency swaps

Foreign currency forward contracts

Level 2

Level 2

Level 2

Level 2

Level 2

1,707,985
73,156

1,781,141

—

17,027

25,362

8,636
6,180
57,205

1,473
148,470
22,612
172,555

5,320

3,008

52,275

4,347

64,950

213,831
62,627

276,458

4,243

25,799

45,193

25,069
1,380
101,684

9,889
180,289
24,596
214,774

2,982

1,920

16,560

1,762

23,224

There have been no transfers between Level 1 and Level 2 for the years ended September 30, 2020 and 2019.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

61

FISCAL 2020 RESULTS — 127consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

MARKET RISK 

Market risk incorporates a range of risks. Movements in risk factors, such as interest rate risk and currency risk, affect the fair
values of financial assets and liabilities. 

Interest rate risk

The Company has interest rate swaps whereby the Company receives a fixed rate of interest and pays interest at a variable rate
of its Senior U.S. unsecured note. These swaps are being used to hedge the exposure to changes in the fair value of the debt.
The following table summarizes the fair value of theses swaps:

As at 
September 30, 2020

As at
September 30, 2019

Interest rate swaps

Notional amount

Receive Rate

Pay Rate

Maturity

Fair value

Fair value hedges of Senior

U.S. unsecured note

U.S.$250,000

4.99%

LIBOR 1 month
+ 3.26%

December 2021

$

6,180

Fair value

$

1,380

Senior  U.S.  unsecured  note  with  a  carrying  value  of  $339,682,000,  includes  an  accumulated  amount  of  fair  value  hedge
adjustments of $6,470,000 as at September 30, 2020.

In addition, the Company designates cross-currency interest rate swaps as cash flow hedges for changes in both interest rates
and foreign exchange rates of foreign currency denominated long-term debt as described below.

The Company is also exposed to interest rate risk on its unsecured committed revolving credit facility and on its 2020 Term Loan.

The Company analyzes its interest rate risk exposure on an ongoing basis using various scenarios to simulate refinancing or the
renewal of existing positions. Based on these scenarios, a change in the interest rate of 1% would not have had a significant
impact on net earnings.

Currency risk

The Company operates internationally and is exposed to risk from changes in foreign currency exchange rates. The Company
mitigates this risk principally through foreign currency denominated debt and derivative financial instruments, which includes
foreign currency forward contracts and cross-currency swaps.

The Company hedges a portion of the translation of the Company’s net investments in its U.S. and European operations into
Canadian dollar, with Senior U.S. and euro unsecured notes and the 2020 Term Loan. As of September 30, 2020, the Senior U.S.
and euro unsecured notes and the 2020 Term Loan of a carrying value of $2,316,639,000 and a nominal amount of $2,311,425,000
have been designated as hedging instruments to hedge portions of the Company’s net investments in its U.S. and European
operations.

The Company also hedges a portion of the translation of the Company’s net investments in its European operations with cross-
currency swaps. 

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

62

128Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

MARKET RISK  (CONTINUED)

Currency risk (continued)

The following tables summarize the cross-currency swap agreements that the Company had entered into in order to manage its
currency:

As at
September 30, 2020

As at
September 30, 2019

Receive Notional

Receive Rate Pay Notional

Pay rate

Maturity

Fair value

Fair value

Hedges of net investments in European operations

$374,200 From 3.40% to 3.81%

€240,800 From 2.10% to 2.51%

From September
2021 to 2024

$136,274 From 3.57% to 3.63%

£75,842 From 2.67% to 2.80% September 2024

$58,419 From 3.57% to 3.68% Skr371,900 From 2.12% to 2.18% September 2024

$

$

189

8,977

5,359

19,305

12,511

7,995

Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility

U.S.$500,000

LIBOR 1 month +
1.00%

€443,381 From 1.13% to 1.17% December 2023

(45,599)

(3,627)

Cash flow hedges of Senior U.S. unsecured notes

U.S.$420,000 From 3.74% to 4.06%

$568,893 From 3.40% to 3.81%

From September
2021 to 2024

Total

(1,159)

(32,233)

(6,290)

29,894

During the year ended September 30, 2020, the Company settled cross-currency swaps with a notional amount of $69,300,000
for a net amount of $3,903,000. The related amounts recognized in accumulated other comprehensive income will be transferred
to earnings when the net investment is disposed of.

The Company enters into foreign currency forward contracts to hedge the variability in various foreign currency exchange rates
on future revenues. Hedging relationships are designated and documented at inception and quarterly effectiveness assessments
are performed during the year.

As at September 30, 2020, the Company held foreign currency forward contracts to hedge exposures to changes in foreign
currency, which have the following notional, average contract rates and maturities:

Foreign currency forward contracts

Notional

Less than one year More than one year

Fair value

Fair value

Average contract rates

As at 
September 30, 2020

As at
September 30, 2019

USD/INR

CAD/INR

EUR/INR

GBP/INR

SEK/INR

EUR/GBP

EUR/MAD

EUR/CZK

EUR/SEK

Others

Total

U.S.$146,778

$288,942

€107,190

£86,833

Skr248,637

€39,291

€47,010

€27,456

€30,773

$74,054

75.30

57.94

91.92

100.26

8.61

0.90

11.60

26.09

10.45

80.89

61.59

95.77

105.18

8.79

0.90

11.46

26.69

10.70

$

2,473

6,196

4,731

4,522

477

(1,210)

2,534

(1,039)

120

(496)

18,308

$

1,498

11,687

14,985

11,929

3,945

(311)

4,416

243

(1,828)

622

47,186

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

63

FISCAL 2020 RESULTS — 129consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

MARKET RISK  (CONTINUED)

Currency risk (continued)

The following table details the Company's sensitivity to a 10% strengthening of the Swedish krona, the U.S. dollar, the euro and
the British pound foreign currency rates on net earnings and comprehensive income. The sensitivity analysis on net earnings
presents the impact of foreign currency denominated financial instruments and adjusts their translation at period end for a 10%
strengthening in foreign currency rates. The sensitivity analysis on other comprehensive income presents the impact of a 10%
strengthening in foreign currency rates on the fair value of foreign currency forward contracts designated as cash flow hedges
and on net investment hedges.

Swedish
krona impact

U.S. dollar
impact

euro 
impact

$

317

$

1,215

$

190

2020

British
pound
impact

$

931

Swedish 
krona impact

U.S. dollar
 impact

$

$

875

2019

British
pound
impact

$

euro 
impact

$

2,333

167

2,166

(11,047)

(233,182)

(116,136)

(29,080)

(7,724)

(65,034)

(109,838)

(24,736)

Increase in net
   earnings

 Decrease in other
   comprehensive income

(loss)

LIQUIDITY RISK 

Liquidity risk is the risk that the Company is not able to meet its financial obligations as they fall due or can do so only at excessive
cost. The Company’s activities are financed through a combination of the cash flows from operations, borrowing under existing
unsecured committed revolving credit facility, the issuance of debt and the issuance of equity. One of management’s primary
goals is to maintain an optimal level of liquidity through the active management of the assets and liabilities as well as the cash
flows. The Company regularly monitors its cash forecasts to ensure it has sufficient flexibility under its available liquidity to meet
its obligations.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

64

130Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

LIQUIDITY RISK  (CONTINUED) 

The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of
financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts
using the period-end spot rate or floating rate. 

As at September 30, 2020

Carrying
amount
$

Contractual
cash flows
$

Less than
one year
$

 Non-derivative financial liabilities

Accounts payable and accrued liabilities

Accrued compensation

1,025,963

672,775

Senior U.S. and euro unsecured notes

1,211,965

1,325,791

1,025,963

1,025,963

672,775

672,775

321,089

Between one
and 
three years 

Between 
three and five
years

$

—

—

$

—

—

519,605

485,097

Unsecured committed term loan credit

facilities

Lease liabilities

Other long-term debt

Clients’ funds obligations

 Derivative financial liabilities

2,330,288

876,370

44,842

720,322

2,400,927

1,002,493

45,221

720,322

35,869

1,696,940

207,617

38,240

720,322

325,964

5,387

—

668,118

229,871

1,587

—

Cash flow hedges of future revenue

6,694

Outflow

(Inflow)

Cross-currency swaps

Outflow

(Inflow)

Non deliverable forwards

Outflow

57,595

661

290,661

108,478

163,183

(299,279)

(107,621)

(169,846)

19,000

(21,812)

1,272,197

315,839

168,458

787,900

(1,232,774)

(311,715)

(163,025)

(758,034)

661

661

—

—

6,947,475

7,224,958

3,027,517

2,546,666

1,411,727

239,048

As at September 30, 2019

 Non-derivative financial liabilities

Carrying
amount
$

Contractual
cash flows
$

Less than one
year
$

Accounts payable and accrued liabilities

1,108,895

1,108,895

1,108,895

Accrued compensation

642,897

642,897

Senior U.S. and euro unsecured notes

1,256,554

1,425,138

Unsecured committed revolving credit facility

Unsecured committed term loan credit facility

Obligations other than finance leases

Obligations under finance leases

Other long-term debt

Clients’ funds obligations

 Derivative financial liabilities

334,370

661,939

14,295

30,339

33,710

378,298

747,921

14,609

31,245

34,181

366,796

366,796

366,796

642,897

116,613

10,493

19,677

10,938

14,534

22,719

Between one
and 
three years 

Between 
three and five
years 

$

—

—

738,987

20,986

40,804

3,558

16,172

8,885

—

$

—

—

569,538

346,819

687,440

113

539

1,986

—

Cash flow hedges of future revenue

3,682

Outflow

(Inflow)

Cross-currency swaps

19,542

Outflow

(Inflow)

224,440

(228,672)

97,993

(97,250)

126,447

(131,422)

—

—

1,160,635

91,857

250,763

818,015

(1,218,430)

(101,823)

(267,794)

(848,813)

4,473,019

4,687,953

2,304,339

807,386

1,575,637

591

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

65

Beyond  

five years
$

—

—

—

—

239,041

7

—

—

—

—

—

—

Beyond  

five years
$

—

—

—

—

—

—

—

591

—

—

—

—

—

FISCAL 2020 RESULTS — 131consoliDateD financial stateMents

Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

32. Financial instruments (continued)

LIQUIDITY RISK  (CONTINUED) 

As at September 30, 2020, the Company held cash and cash equivalents, funds held for clients, short-term investments and
long-term  investments  of  $2,457,248,000  ($616,428,000  as  at  September 30,  2019).  The  Company  also  had  available
$1,490,301,000 in unsecured committed revolving credit facility ($1,155,369,000 as at September 30, 2019).  As at September 30,
2020,  trade  accounts  receivable  amounted  to  $904,887,000  (Note  4)  ($979,728,000  as  at  September 30,  2019).  Given  the
Company’s  available  liquid  resources  as  compared  to  the  timing  of  the  payments  of  liabilities,  management  assesses  the
Company’s liquidity risk to be low.

CREDIT RISK 

The Company takes on exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when
due.  Financial  instruments  that  potentially  subject  the  Company  to  concentrations  of  credit  risk  consist  of  cash  and  cash
equivalents, accounts receivable, work in progress, long-term investments and derivative financial instruments with a positive
fair value. The maximum exposure of credit risk is generally represented by the carrying amount of these items reported on the
consolidated balance sheets.

The Company is exposed to credit risk in connection with long-term investments through the possible inability of borrowers to
meet the terms of their obligations. The Company mitigates this risk by investing primarily in high credit quality corporate and
government bonds with a credit rating of  A- or higher. The application of the low credit exemption had no material impact on the
Company's consolidated financial statements. 

The Company has accounts receivable derived from clients engaged in various industries including government; manufacturing,
retail & distribution; financial services; communications & utilities; and health that are not concentrated in any specific geographic
area.  These  specific  industries  may  be  affected  by  economic  factors  that  may  impact  trade  accounts  receivable.  However,
management does not believe that the Company is subject to any significant credit risk in view of the Company’s large and
diversified client base and that any single industry or geographic region represents a significant credit risk to the Company.
Historically, the Company has not made any significant write-offs and had low bad debt ratios. The application of the simplified
approach to measure expected credit losses for trade accounts receivable and work in progress had no material impact on the
Company's consolidated financial statements. 

The following table sets forth details of the age of trade accounts receivable that are past due: 

Not past due

Past due 1-30 days

Past due 31-60 days

Past due 61-90 days

Past due more than 90 days

Allowance for doubtful accounts

2020

$

775,975

44,278

29,948

6,407

53,546

910,154

(5,267)

904,887

2019

$

793,387

96,106

23,125

17,392

54,192

984,202

(4,474)

979,728

In addition, the exposure to credit risk of cash and cash equivalents and derivatives financial instruments is limited given that the
Company deals mainly with a diverse group of high-grade financial institutions and that derivatives agreements are generally
subject  to  master  netting  agreements,  such  as  the  International  Swaps  and  Derivatives Association,  which  provide  for  net
settlement of all outstanding contracts with the counterparty in case of an event of default.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

66

132Notes to the Consolidated Financial Statements
For the years ended September 30, 2020 and 2019
(tabular amounts only are in thousands of Canadian dollars, except per share data) 

33. Capital risk management

The Company is exposed to risks of varying degrees of significance which could affect its ability to achieve its strategic objectives
for growth. The main objectives of the Company’s risk management process are to ensure that risks are properly identified and
that the capital base is adequate in relation to these risks. 

The Company manages its capital to ensure that there are adequate capital resources while maximizing the return to shareholders
through the optimization of the debt and equity balance. As at September 30, 2020, total managed capital was $13,459,695,000
($9,463,626,000 as at September 30, 2019). Managed capital consists of long-term debt, including the current portion (Note 14),
lease liabilities, cash and cash equivalents, short-term investments, long-term investments (Note 11) and shareholders’ equity.
The basis for the Company’s capital structure is dependent on the Company’s expected business growth and changes in the
business environment. When capital needs have been specified, the Company’s management proposes capital transactions for
the approval of the Company’s Audit and Risk Management Committee and Board of Directors. The capital risk policy remains
unchanged from prior periods.

The Company monitors its capital by reviewing various financial metrics, including the following:

-

-

Net Debt/Capitalization

Debt/EBITDA

Net debt, capitalization and EBITDA are additional measures. Net debt represents debt (including the current portion and the fair
value of foreign currency derivative financial instruments related to debt) less cash and cash equivalents, short-term investments
and long-term investments. Capitalization is shareholders’ equity plus debt. EBITDA is calculated as earnings from continuing
operations  before  finance  costs,  income  taxes,  depreciation,  amortization,  restructuring  costs  and  acquisition-related  and
integration costs. The Company believes that the results of the current internal ratios are consistent with its capital management
credit facility and unsecured committed revolving credit facilities. The ratios are as follows:

-

-

-

Leverage ratios, which are the ratio of total debt to EBITDA for its Senior U.S. and euro unsecured notes and the ratio
of total debt net of cash and cash equivalent investments to EBITDA for its unsecured committed revolving credit facility
and unsecured committed term loan credit facilities for the four most recent quarters1.

An interest and rent coverage ratio, which is the ratio of the EBITDAR for the four most recent quarters to the total finance
costs and the operating rentals in the same periods. EBITDAR is calculated as EBITDA before rent expense1.

In the case of the Senior U.S. and euro unsecured notes, a minimum net worth is required, whereby shareholders’ equity,
excluding foreign exchange translation adjustments included in accumulated other comprehensive income, cannot be
less than a specified threshold.

These ratios are calculated on a consolidated basis.

The Company is in compliance with these covenants and monitors them on an ongoing basis. The ratios are also reviewed
quarterly by the Company’s Audit and Risk Management Committee. The Company is not subject to any other externally imposed
capital requirements.

1

   In the event of an acquisition, the available historical financial information of the acquired company will be used in the computation of the ratios.

CGI Inc. – Consolidated Financial Statements for the years ended September 30, 2020 and 2019

67

FISCAL 2020 RESULTS — 133Shareholder Information

Shareholder information listing

Transfer agent

IPO: 1986

Toronto Stock Exchange, April 1992: GIB.A

New York Stock Exchange, October 1998: GIB

Number of shares outstanding as of September 30, 2020:

230,690,875 Class A subordinate voting shares

28,945,706 Class B shares

High/Low of share price from October 1, 2019 

to September 30, 2020:

Computershare Trust Company of Canada

100 University Avenue, 8th floor

Toronto, Ontario M5J 2Y1

Telephone: 1 800 564-6253

www.investorcentre.com/service

Investor relations

For further information about the Company, additional copies of this 

report, or other financial information, please contact:

High:

Low:

TSX (CDN$)

NYSE (U.S.$)

114.49

67.23

87.13

46.32

CGI Inc.

Investor Relations

Email: ir@cgi.com

Web: cgi.com/investors

1350 René-Lévesque Blvd West, 

15th floor

Montréal, Quebec H3G 1T4

Canada

Tel.: 514-841-3200

Annual general meeting of shareholders

The Annual General Meeting of Shareholders will be conducted online 

on January 27, 2021, at 11:00 a.m. (Eastern Standard Time) via live 

audio webcast at www.virtualshareholdermeeting.com/CGI2020. 

This year, shareholders will not be able to attend the Meeting in 

person, but will have the opportunity to participate in real time 

and vote at the Meeting online in the manner set forth in CGI’s 

Management Proxy Circular, through a web-based platform, 

regardless of their geographic location.

The certifications required by National Instrument 52-109 

Certification of Disclosure in Issuers’ Annual and Interim Filings 

whereby CGI’s Chief Executive Officer and Chief Financial Officer 

certify the accuracy of the information contained in CGI’s Annual 

Information Form, Annual Audited Consolidated Financial 

Statements, and Annual Management’s Discussion and Analysis 

are available on the Canadian Securities Administrators’ website 

at www.sedar.com. Similar certifications required by Rule 13a-14(a) 

of the Securities Exchange Act of 1934 and Section 302 of the 

Sarbanes-Oxley Act of 2002 are attached as exhibits to our 

Form 40-F, which is available on EDGAR at www.sec.gov. 

The certification required by Section 303A.12(c) of the NYSE 

Listed Company Manual is also filed annually with the New York 

Stock Exchange. CGI’s corporate governance practices conform 

to those followed by U.S. domestic companies under New York 

Stock Exchange listing standards. A summary of these 

practices is provided in the report of the Corporate Governance 

Committee contained in CGI’s Management Proxy Circular, 

which is available on the Canadian Securities Administrators’ 

website at www.sedar.com, on EDGAR at www.edgar.com 

and on CGI’s website at www.cgi.com.

Auditors

PricewaterhouseCoopers LLP

134About us

At CGI, we are insights-driven and outcomes-based to help 
clients accelerate returns on investments. 

We provide comprehensive, scalable, and sustainable IT 
and business consulting services that are informed globally 
and delivered locally. 

industry sectors

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400+ locations worldwide
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