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FY2020 Annual Report · Chartwell Retirement Residences
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C

S

O

C

I V ITAS

C
L

G P

I

A

L HOU S I N

CIVITAS SOCIAL HOUSING PLC (“CSH”, “Civitas” or the “Company”) 
invests across the UK in care-based community housing and healthcare 
facilities for the benefit of working age adults with long-term care needs. 

Since  IPO  in  2016,  CSH  has  completed  more  than  120  individual 
transactions to build the largest portfolio of its kind in the UK that has 
been independently valued at £878 million. 

The  Company  provides  long-term  community-based  homes  for  4,216 
people,  across  164  local  authority  areas  that  are  supported  by  117 
specialist care providers and 15 housing associations. 

The delivery of care in the community is a primary government policy 
aimed at enabling people with long-term care needs to reside close to 
family and friends and achieve more independent and fulfilled lives. It 
delivers  better  personal  outcomes  and  offers  value  for  money  for  the 
public purse that meets the costs of the service.

Residents, whose average age is 32 years, typically reside in their adapted 
CSH community home for many years and sometimes for their whole 
life. 

As  a  result  of  making  this  provision  available,  CSH  is  able  to  offer 
shareholders the potential of stable, long-term returns with progressive 
dividends whilst delivering measurable social impact on a large scale. 

Recently,  shareholders  approved  an  extension  to  the  Company’s 
investment policy that enables transactions to be entered into directly 
with the NHS and with major charities, as well as other organisations 
that are either not for profit and/or in receipt of public funding.

Contents

Social Impact Report 

Page  6

Group Strategic Report 
What we Do 

How we Performed 

Key Achievements 

Social Impact 

Chairman’s Statement 

Care-based Housing 

Sector 

Growth 

Portfolio 

Case Studies 

Investment Adviser’s Report 

Extract from The Good Economy Impact Report, 2020 

Corporate Social Responsibility Report 

Strategic Overview 

Principal Risks and Risk Management 

Going Concern and Viability Statement 

Chairman's Statement 

Page  8

Corporate Governance 
Board of Directors 

Report of the Directors 

Report of the Audit and Management Engagement Committee 

Investment Adviser's Report  Page  26

Corporate Governance Statement 

Directors’ Remuneration Report 

Statement of Directors’ Responsibilities 

Alternative Investment Fund Managers Directive 

Independent Auditors’ Report 

Financial Statements 
Consolidated Statement of Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

Notes to the Consolidated Financial Statements 

Company Statement of Financial Position 

Company Statement of Changes in Equity 

Notes to the Company Financial Statements 

Corporate Governance 

Page  58

Additional Information 
Shareholder Information 

Glossary 

Company Information 

Appendix 1 (unaudited) 

2
2

4

5

6

8

12

14

16

18

20

26

34

42

43

52

56

58
58

60

65

68

75

80

81

83

92
92

93

94

95

96

129

130

131

137
137

138

140

141

Civitas Social Housing PLC Annual Report 2020

1

What we Do

Social Housing Pioneers
CSH is a leading provider of care-based 
community housing in the UK. It was 
established in 2016 by the founders of its 
Investment Adviser, Civitas Investment 
Management Limited, from the long-standing 
conviction that private capital could play a 
vital and ethical role in the delivery of homes 
within the social housing sector. 

CSH believes that access to a decent home 
is a basic human right from which so much 
more can be achieved, particularly for people 
who are living with a life-long disability. 

With millions of people stuck on housing 
waiting lists across the UK, or trapped in 
long stay hospitals, Civitas became the first 
public company to bring large scale equity 
investment into the sector. 

The Company has the dual objectives of 
achieving both positive financial returns and 
large scale measurable social impact.

£878.7 million
Investment 
property 
independently 
valued (IFRS)

613
Properties

4,216
Tenants

1
Mission

2

Civitas Social Housing PLC Annual Report 2020

Fund Overview

Investment Sectors

•  Real Estate 

•  Social Infrastructure

•  Investment Funds

Equity Capital Raised

£652 million

Current IFRS £’000 
(31 March 2020)

Dividend Yield

Target Return

Current Leverage 
(31 March 2020)

NAV 
£670,564

c.5.0%*

c.8%

26.9%

Fund Structure

•  Closed Ended 

GAV 
£947,955

•  Permanent Capital

* calculated using the share price as at 26 June 2020.

Civitas Social Housing PLC Annual Report 2020

3

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationHow we Performed

Financial Highlights as at 31 March

Profit before tax

IFRS NAV per share

IFRS NAV

£36.9
million

£37.7
million

107.87p

107.08p

£666.51 
million

£670.56
million

£19.9
million

105.5p

2018

2019

2020

2018

2019

2020

EPRA EPS*

EPRA EPS (diluted)*

4.63p

4.63p

3.81p

3.63p

1.80p

1.44p

2018

2019

2020

2018

2019

2020

Company adjusted earnings*

IFRS property valuation

4.63p

3.63p

2.60p

£826.9
million

£878.7
million

£516.6
million

2018

2019

2020

2018

2019

2020

Dividends declared 
(Ordinary shares)

Annualised rent roll

5.0p

5.3p

£45.7
million

£48.4
million

3.0p

£28.4
million

2018

2019

2020

2018

2019

2020

Total shareholder return**

IFRS NAV increase since IPO

20.36%

17.45%

10.70%

9.29%

10.07%

7.70%

2018

2019

2020

2018

2019

2020

£369.4
million

2018

2019

2020

Investment property 
independently valued  
at £ 878.7m (IFRS)

Total of 5.3p per 
Ordinary share of 
dividends declared 
over the year

10.07% increase in IFRS 
NAV per Ordinary share 
since IPO: 107.87p  
as at 31 March 2020

NAV

Annualised Rent Roll: 
£48.4m based upon 
£878.7m of real estate at 
the end of the year

6.06p per Share 
Earnings: based on 
comprehensive income 
and property revaluations

Weighted Average 
Unexpired Lease Term: 
23.66 years

* See Appendix 1 – Alternative Performance Measure to these financial statements for supporting workings.
** On an Ordinary share held since launch (percentage not annualised).

4

Civitas Social Housing PLC Annual Report 2020

Key Achievements

Operational Highlights

613 properties 
acquired

£789 million 
invested

providing 
dependable 
accommodation 
for 4,216 tenants

across 164 
Local Authorities

supported by 117 
care providers

based on long-
term leases signed 
with 15 Housing 
Associations

The Good Economy, the social impact advisory firm, in their third annual independent Social Impact Report on Civitas, noted 
encouraging evidence that Civitas can deliver on its social objective of increasing the provision of high-quality social homes to 
improve the quality of life for low income and vulnerable people in social need, while achieving financial returns for investors

Funding

£52.5 million Scottish 
Widows loan note 
with an agreed term of 
ten years with an all-in 
fixed rate of 2.99%

Lloyds £60 million 
three-year floating 
rate revolving credit 
facility

HSBC £100 million 
three-year floating rate 
revolving credit facility

Natwest £60 million 
five-year fixed rate 
facility

Levered IRR* since IPO (IFRS and Portfolio Basis)

Total bank borrowings of  
£272.5 million equating to 
26.9% of gross assets reflecting 
the Portfolio Valuation of 
investment properties

£212 million value of 
unencumbered assets 
and available as security 
for additional borrowings

IRR 9.58%

IRR 6.82%

125

120

115

110

105

100

95

IFRS NAV +
cumulative dividends paid

Portfolio NAV +
cumulative dividends paid

18 Nov
2016
98.00

30 Sep 
2017
104.70

31 Mar 
2018
107.00

30 Jun 
2018
107.05

30 Sep 
2018
107.35

31 Dec 
2018
108.86

31 Mar 
2019
107.24

30 Jun 
2019
107.21

30 Sep 
2019
107.23

31 Dec 
2019
107.23

31 Mar
2020
107.87

98.00

111.10

115.40

116.25

116.45

117.46

119.24

118.76

118.30

118.30

118.35

Share price performance (pence)

120

110

100

90

80

70

60

18
Nov
2016

31
Mar
2017

Jun
2017

Sep
2017

Dec
2017

31
Mar
2018

Jun
2018

Sep
2018

Dec
2018

31
Mar
2019

Jun
2019

Sep
2019

Dec
2019

31
Mar
2020

* Alternative performance measure. See Appendix 1 for the calculation.

Civitas Social Housing PLC Annual Report 2020

5

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationSocial Impact

Embedded social impact strategy –
Civitas is an accredited impact investor under IFC Principles
Civitas  has  embedded  social  impact  and  social  value  objectives  in  its 
business model, which have been developed with and tested by specialist 
social impact advisers such as The Good Economy. All our transactions 
have to meet both economic and social objectives, set out below:

AVAILABILITY 
To increase the availability 
of social housing across 
England and Wales, 
particularly for  
vulnerable people

QUALITY
To improve the  
quality of social  
housing.

WELLBEING
To improve  
wellbeing outcomes  
for tenants

VALUE FOR MONEY
To offer value for  
money for the  
public purse

Regular Social Impact Reporting

Civitas undertakes bi-annual Social Impact Reports 
alongside  its  Company  financial  statements,  the 
full  and  most  recent  report  can  be  found  on  the 
Company's website, and an extract found on pages 
34 to 41 of this Annual Report. 

The Good Economy (“TGE”) confirms that Civitas 
is  “an  authentic  impact  investor  according  to 
the IFC Principles for Impact Management”.

Civitas Social Housing PLC 
Annual Impact Report 2020

June 2020

GE037_Civitas_Impact_Report_June2020_v12.1.indd   1

17/06/2020   13:26

Highlights
• 

64% of new properties in last six months brought into social housing 
sector for the first time

• 

• 

• 

• 

• 

• 

63%  of  professional  support  workers  reported  improved  tenant 
mental health and wellbeing

£114 million in Social Value generated on an annual basis

£64.7  million  of  direct  savings  to  local  and  national  government 
per year

£1 billion+ of direct savings to the taxpayer projected over duration 
of Civitas leases (25 years)

33%  of  Civitas  properties  across 
portfolio  converted  to  social 
housing for the first time

32 years average age 
of tenant

“positive [rate of growth] and evidencing 
an impact-led rather than deployment-
led investment approach.”

The Good Economy, June 2020

6

Civitas Social Housing PLC Annual Report 2020

Improved Outcomes

Health and Well-being

IMAGE TBC

Isolation and Relationships

Independent Living

Employment and Qualifications

£54.9 million

Cost Savings to  
the Public Purse

£59.2 million

Total Social Value

£114.1 million

THE GREEN BOOK

CENTRAL GOVERNMENT 
GUIDANCE ON APPRAISAL 
AND EVALUATION

Research undertaken in March 2019 by the specialist 
consultancy, The Social Profit Calculator, based on extensive 
research incorporating:

•  site visits

•  meetings with tenants and tenants’ families

•  discussions with LA Commissioners, RPs and RSH

2018

•  Government metrics – HM Treasury's Green Book data

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/685903/The_Green_Book.pdf

ISO 26000
SOCIAL RESPONSIBILITY

Civitas Social Housing PLC Annual Report 2020

7

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationChairman’s Statement

100% 
dividend 
cover at the 
year end on 
an EPRA 
run-rate 
basis.*

Dear Shareholder

Introduction
At  this  time  of  global  crisis,  the  Board  wishes  to 
acknowledge  the  extraordinary  work  and  commitment 
shown by all key workers, particularly those in the health 
and social care sectors. These courageous individuals care 
for  some  of  the  most  vulnerable  people  in  our  society, 
enabling  them  to  live  in  community  settings,  many  of 
them in homes owned by Civitas.

To date, our financial performance has not been affected 
by  the  COVID-19  pandemic.  During  the  most  recent 
quarter, the Company received more than 99% of the rents 
expected to be paid.

Results
During  the  year,  the  Company  invested  £31  million, 
excluding  purchase  costs,  in  22  properties  with  144 
tenancies  and  exchanged  contracts  on  a  small  number 
of  other  properties  for  subsequent  completion.  We  also 
entered into forward purchase agreements for the delivery 
on  completion  of  a  number  of  newly  developed  higher 
acuity facilities in Wales, valued at £12.1 million. The first 
of these has now been delivered.

Net rental income increased by 28.4% to £45.9 million and 
profit before tax grew by 89.9% to £37.7 million. Operating 
cash flow increased by 41.0% to £32.9 million.

The  IFRS  NAV  per  share  increased  during  the  year  from 
107.1p per Ordinary share at 31 March 2019 to 107.9p per 
Ordinary share at 31 March 2020.

Michael Wrobel  
Chairman

As  at  31  March  2020,  the  Company  held  cash  balances 
of  £49.3  million  (net  of  operating  and  finance  amounts 
due) of which approximately £14 million was allocated in 
respect of transactions completing in 2020 – £1.8 million in 
respect of two properties in Telford and one in Sunderland 
on which the Company has conditionally exchanged, and 
£12.1  million  in  relation  to  two  properties  in  Wales  for 
which  the  Company  has  entered  into  a  conditional  sale 
and  purchase  agreement.  We  have  allocated  £10  million 
(estimated)  relating  to  a  capital  payment  contingent  on 
certain  financial  obligations  being  met  at  the  properties 
in Wales. The remaining cash balances are being held as a 
cash contingency in the Company. The Company seeks to 
maintain a prudent approach to the use of leverage, which 
stood at 27% at the year end, based on a gross portfolio 
loan-to-value basis. We have a maximum limit of 40%. As 
at 31 March 2020, the weighted average debt to maturity 
was  3.4  years  and  this  reflected  the  post  balance  sheet 
extension of the £60 million Lloyds Bank revolving credit 
facility to November 2021.

The  Investment  Adviser  continues  to  see  a  significant 
pipeline  of  investment  opportunities  from  a  variety  of 
sources,  including  larger  care  providers.  With    limited 
uncommitted  capital 
is 
continuing  to  evaluate  options,  including  raising  equity, 
to  fund  further  investments  to  enhance  shareholder 
returns.

the  Company 

resources, 

The  Company’s  latest  Social  Impact  Report  prepared 
independently by The Good Economy has been published, 
which  confirms  that  we  have  continued  to  meet  our 
important social impact objectives. 

Dividends
The  Company  has  paid  three  interim  dividends  and 
declared a fourth interim dividend of 1.325p each, which 
will bring the total for the year just ended to 5.3p in line 

*   Note: the calculation of run-rate dividend cover is based on all properties that have exchanged and completed, on normalised overheads 
and  the  further  delivery  of  certain  properties  to  a  value  of  £12.1m.  Of  this  £12.1m,  £2.3m  completed  during  June  2020  with  the 
remainder to complete shortly.

8

Civitas Social Housing PLC Annual Report 2020

with  the  Board’s  target.  The  EPRA  dividend  cover  on  an 
actual basis over the course of the year to 31 March 2020 
was 87.4%. The dividend cover was 100% at the year end 
on an EPRA run-rate basis*.

COVID-19
The  Company  is  the  leading  provider  of  care-based 
housing  in  the  UK  for  individuals  who  are  working  age 
adults  with  learning  disabilities,  mental  health  and 
other  significant  care  needs.  Our  4,216  tenants  have  an 
average age of c.32 years and do not typically fall into the 
categories of individuals identified by the NHS as being at 
high risk for COVID-19.

The  monitoring  that 
is  being  undertaken  by  our 
Investment  Adviser,  along  with  our  housing  association 
and care provider partners, indicates that at the present 
time the level of incidences of COVID-19 amongst tenants 
and staff remains low. This may be in part accounted for 
by the age profiles of the tenants themselves and by the 
configuration of the Company’s portfolio with a focus on 
self-contained  apartments  and  small  housing  clusters. 
This  enables  a  greater  degree  of  control  over  movement 
and,  therefore,  to  potential  exposure  than  open  plan 
environments.

However, various changes have been made to the working 
practices of both housing associations and care providers 
with  the  priority  of  continuing  to  preserve  the  health, 
safety and well-being of tenants and staff. These include 
the  implementation  of  adapted  procedures  relating  to 
staff  and  tenant  engagement,  enhanced  hygiene,  social 
distancing  and  restricting  access  to  the  Company’s 
properties  to  essential  visits.  Our  Investment  Adviser 
has  been  able  to  adapt  its  working  practices,  with  most 
staff  working  from  home  with  the  necessary  enabling 
technology. Their safety is also a paramount concern.

On 26 March 2020, as part of the Government’s COVID-19 
lockdown procedures, the Minister for Local Government 
and Homelessness wrote to all local authorities identifying 
the “responsibility to safeguard as many homeless people 
as  we  can  from  COVID-19”  and  to  “bring  everyone  in”. 
I am pleased to report that we were able, at short notice, 
to make available 29 self-contained accommodation units 
for Islington Council, that had just completed a planned 
refurbishment programme.

Regulation
During the year, the Regulator of Social Housing (“RSH”) 
has continued to raise its concerns about risks and issues 
within  the  industry  and  has  issued  notices  to  several  of 
our housing association partners where it considers that 
governance and financial standing require improvement. 
Whilst the Company is not itself regulated by the RSH, we 
take  these  comments  seriously.  Our  Investment  Adviser 
continues to work with housing associations to enhance 
their performance and standing with the RSH. It has been 
instrumental in the establishment of a new not-for-profit 
community interest company – The Social Housing Family 
CIC (“CIC”) – whose objective is to bring greater 
skills  and  resource  sharing 
across 
associations. 
We  are 

housing 

During the most  
recent quarter, the 
Company received more 
than 99% of the rents 
expected to be paid.

Civitas Social Housing PLC Annual Report 2020

9

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationChairman’s Statement continued

pleased  to  note  that  the  CIC  has  now  brought  its  first 
housing association, Auckland Home Solutions, under its 
structure.

The Company’s portfolio continues to evolve to encompass 
a  greater  number  of  higher  acuity  facilities  that  are 
themselves  regulated  by  the  Care  Quality  Commission 
(“CQC”).  In  this  regard,  it  is  pleasing  to  note  that  the 
CQC,  in  its  latest  annual  report “State  of  Care  2018/19”, 
commented in support of the provision of community care 
stating that: “Too many people with a learning disability 
or  autism  are  in  hospital  because  of  a  lack  of  local, 
intensive community services”.

Our Investment Adviser
Our Investment Adviser has changed its name from Civitas 
Housing  Advisors  to  Civitas  Investment  Management 
(“CIM”)  to  better  reflect  its  expanding  activities.  This 
has no material impact on our Company other than that 
the  addition  of  new  clients  strengthens  its  capabilities 
and  enables  recruitment  of  additional  skills.  The  Board 
acknowledges and greatly appreciates the skill and efforts 
of the team, particularly at this stressful time.

After more than three years of activity within the sector and 
over 120 completed transactions, our Investment Adviser 
is regarded as a leading entity within the healthcare and 
social  housing  sectors  in  the  UK.  It  continues  to  refine 
and  improve  processes  for  both  new  transactions  and 
the ongoing management of our portfolio and drive best 
practice within the industry. We are encouraged both by 
the level of incoming enquiry and the nature and quality 
of potential counterparties.

Share Price
The  Board  was  concerned  by  the  share  price  during  the 
early part of the financial year under review. In addition 
to  our  Investment  Adviser  focusing  on  delivery  of  our 
investment objectives, we have implemented a number of 
initiatives to improve our message to investors, including 
the  appointment  of  Liberum  and  Panmure  Gordon  as 
joint  brokers  and  Buchanan  as  PR  adviser.  In  addition, 
during the year the Company bought 815,000 shares at an 
average price of 85.8 pence, which are held in Treasury.

The  share  price  has  improved  in  recent  months  in  both 
absolute  and  relative  terms  compared  to  the  general 
market  and  to  many  other  real  estate  companies  and 
funds.  In  large  part,  this  is  due  to  recognition  of  the 
robust characteristics of our business model and the level 
of  demand  for  specialist  supported  housing  exceeding 
supply. In addition, we deliver better personal outcomes 
and  value  for  money  compared  with 
institutional 
provision.

I would like to thank our shareholders for their continuing 
support.

General Meeting
On  28  May  2020  at  a  General  Meeting  of  the  Company, 
shareholders  approved  the  recommended  proposals 
to  modify  the  Company’s  investment  objective  and 
investment  policy.  This  now  enables  the  Company  to 
engage  with  a  wider  range  of  counterparties  including 
those,  such  as  the  NHS,  that  have  opened  discussions 
regarding the provision of step–down and other specialist 
accommodation. Whilst such discussions will undoubtedly 
take time to evolve, I look forward to reporting progress in 
due course.

Annual General Meeting
The Company’s AGM is scheduled to be held on 8 September 
2020  at  the  offices  of  Buchanan,  107  Cheapside,  London 
EC2V 6DN at 2.00 pm. The Board looks forward to meeting 
shareholders.  In  due  course,  the  notice  of  AGM  will  be 
circulated  in  accordance  with  the  requirements  of  the 
Company’s Articles of Association.

Due to the current COVID-19 outbreak, many companies 
have  either  postponed  their  AGMs  or  made  alternative 
arrangements  for  conducting  these  meetings.  We  hope 
that by 8 September 2020 the Company will be able to hold 
its AGM in the usual manner. However, given the uncertain 
nature of this situation, should the Company need to alter 
its AGM arrangements, it will communicate these changes 
to shareholders through a regulatory announcement. This 
information will also be made available on the Company’s 
website.  Shareholders  are  advised  to  check  the  website 
to  ensure  they  have  the  most  up-to-date  information 
available regarding the AGM.

Summary and Outlook
Despite the uncertain environment caused by COVID-19, 
we  consider  that  the  prospects  for  the  Company  remain 
positive and we look forward to continuing to be of help to 
those individuals with long-term care needs.

We  have  announced  a  new  target  dividend  of  5.4p  per 
Ordinary share for the current year ending 31 March 2021. 
This  would  be  an  increase  of  1.9%  and  compares  to  the 
Consumer  Price  Index  measure  of  inflation  of  1.5%  in 
March 2020.

Michael Wrobel
Chairman

29 June 2020

10

Civitas Social Housing PLC Annual Report 2020

We have announced a 
new target dividend of 
5.4p per Ordinary Share 
for the current year 
ending 31 March 2021.

Civitas Social Housing PLC Annual Report 2020

11

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCare-based Housing

How do we Define Specialist Supported Housing 

DEFINITION 

 9 Part of delivering life-long care and support in the community 

 9 Provides accommodation for residents with life-long care needs including learning disabilities, autism and mental health 

BENEFITS 

 9 Enabling residents to live closer to family and friends 

 9 Improving quality of life 

 9 Rehabilitation Value for money for public purse 

 9 Measurable social impact

PROPERTIES

 9 Typical 1- 20 individual units in each scheme 

 9 £300,000 to £4m+ scheme size 

 9 Designated SSH properties with rent paid by government 

 9 Leased long term to housing associations and other not-for-profit organisations

THE RESIDENTS 

 9 Focus 18-65 years (no upper limit) 

 9 Average age of resident in Civitas portfolio 32 years 

12

Civitas Social Housing PLC Annual Report 2020

Funding the Specialist Supported Housing Sector

2017 Total UK Government Welfare 
Spend £264bn1

c. £25bn Housing Benefit Spending

(10% of total welfare spending)

Significant Untapped 
Market Opportunity

Pensions

Unemployment 
benefits

SSH ~ 6% of Housing Benefit Spending

Civitas Share

£112bn
42%

£2bn
1%

Incapacity, disability & 
injury benefits

£44bn
16%

Personal social 
services & other 
benefits

£35bn
13%

Family benefits, income 
support & tax credits

Housing  
benefits

£44bn
16%

£25bn
10%

c. £25bn

c. £1.4bn  
for SSH
accommodation 
only2

1  Office for National Statistics.
2  H.M. Government “Supported Accommodation Revenue”, November 2016.

c.£1.4bn

~3% £55M

Civitas Annualised Rent 
Roll as at 31 March 2020

 Care 
Providers

Department for
Communities and
Local Government

Civitas Social Housing PLC Annual Report 2020

13

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationService Level Agreements/VoidsTenantsHousing AssociationsLocal AuthoritiesCarePersonal Care AgreementEnhanced Tenancy AgreementContractsRentPropertyMaintenance100% Funding100% FundingWelfare Budget  (£264bn –2017)LeasePaymentsLease AgreementLegal Obligation100% FundingSector

Civitas Continues to Enhance Professionalism in the Sector

CIM/Civitas lead the sector by introducing innovations to protect lease counterparties and future proof investments 
which continue to evolve over time and to respond to the needs and requirements of the sector, including those 
indicated by the RSH.

2

3

4

Rents agreed  
with commissioners, 
independently tested 
and set at  
median level

New or fully 
refurbished 
properties delivered 
to RPs

Onboarding fee paid 
to each RP for all 
properties to cover 
take-on costs 

5

Void fund financed 
for RP to provide 
additional financial 
buffer

6

Engagement with 
care operators and 
LA commissioners 
establishes long-term 
demand and suitability 
of properties

1

Social Impact 
reviews on all 
transactions prior 
to purchase/ 
commitment

LEASE COUNTERPARTY

9

8

7

Indexation set below 
recent government 
approval levels. (CPI 
vs CPI+1)

“Caps” and “Collar” 
within leases to 
protect against 
inflation

Risk sharing clauses 
within leases (change 
in law or formal 
government policy)

14

Civitas Social Housing PLC Annual Report 2020

“Civitas are a proactive investor
who are committed to ensuring the
sustainability and long-term value
 of what is being delivered."

Neil Brown, Chief Executive, Inclusion Housing, June 2020

Civitas Social Housing PLC Annual Report 2020

15

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationGrowth

Growing Base of Global Investors

Civitas invests on behalf of a wide range of global, national and local investors seeking exposure to sustainable long-term 
income together with measurable social impact and high levels of ESG delivery.

Glasgow

Dublin

Perth

Edinburgh

Douglas

Bradford

Liverpool

Birmingham
London

Windsor

Bristol

Tunbridge 
Wells

Vancouver

Seattle

San Francisco

Denver

Toronto

Montreal

Chicago

Columbus

Boston
Smithfield

Buffalo
New York
Philadelphia

Exeter

Guernsey/Jersey

Oslo

Stockholm

Amsterdam

Brussels

Heerlen

Frankfurt

Munich

Paris
Geneva

Luxembourg
Zurich

By Location

By Location

UK & IRELAND

EUROPE

USA

CANADA

Amsterdam
Birmingham
Boston
Bradford
Bristol
Brussels
Chicago
Columbus
Denver
Douglas
Dublin
Edinburgh
Exeter

Frankfurt
Geneva
Glasgow
Guernsey
Heerlen
Jersey
Liverpool
London
Luxembourg
Montreal
Munich
New York
Oslo

Paris
Perth
Philadelphia
San Francisco
Seattle
Smithfield
Stockholm
Sydney
Toronto
Tunbridge Wells
Vancouver
Windsor
Zurich

16

Civitas Social Housing PLC Annual Report 2020

Strategy for Growth

Demand for the accommodation provided 
by  Civitas  is  strong  and  expected  to 
remain so over the long term. Civitas is a 
go-to partner for an increasing range of 
major vendors and counterparties.

Civitas  is  the  market  leader  with  the 
largest  portfolio  and  deeply  ingrained 
relationships  with  care  providers,  local 
authorities,  housing  associations  and 
charities across the UK

Now taking delivery of new build 
higher acuity properties with 
more opportunities being offered

Continuing to work closely with the  
CIC to enable it to expand and play 
a broader role in the sector

Following recent shareholder 
consent, opportunity to work with 
a broader range of counterparties

Continuing to deepen relationship 
with important local authorities and 
counterparties with whom Civitas 
has long-term relationships

Enter other significant markets 
in addition to England and Wales 
– Scotland and Northern Ireland

Civitas Social Housing PLC Annual Report 2020

17

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationPortfolio

Geographically Diversified

North West

Properties 99

% of funds invested 10.2%

% of rental income 10.2%

West Midlands

Properties 99

% of funds invested 11.9%

% of rental income 11.7%

Wales

Properties 15

% of funds invested 8.2%

% of rental income 8.0%

South West

Properties 120

% of funds invested 16.4%

% of rental income 16.3%

North East

Properties 63

% of funds invested 6.9%

% of rental income 6.8%

Yorkshire and the Humber

Properties 49

% of funds invested 10.5%

% of rental income 10.4%

East Midlands

Properties 58

% of funds invested 9.3%

% of rental income 9.1%

East of England

Properties 20

% of funds invested 3.0%

% of rental income 3.0%

London

Properties 26

% of funds invested 13.0%

% of rental income 14.0%

South East

Properties 64

% of funds invested 10.6%

% of rental income 10.5%

Market Value by Region1

Assets by Region1

3.0%

6.9%

16.4%

8.2%

9.3%

10.2%

10.5%

10.6%

13.0%

11.9%

South West

London

West Midlands

South East

Yorkshire

North West

East Midlands

Wales

North East

East of England

20

15

26

49

120

58

63

64

99

South West

North West

West Midlands

South East

North East

99

East Midlands

Yorkshire

London

East of England

Wales

1 As at 31 March 2020, including completed properties only.

18

Civitas Social Housing PLC Annual Report 2020

Diversified by Registered Provider

Rental Income by Registered Provider1

Assets by Registered Provider1

1.2%

2.9%

1.2%

1.0%

0.1%

3

.

5

%

3

.

8

%

4.0

%

5.5%

6.1%

6.3%

8.7%

11.0%

24.4%

20.4%

10 8

1

1

1

5

6

2

3

27

117

27

41

41

103

43

69

72

Auckland

Falcon

BeST

Inclusion

Encircle

Trinity

Pivotal

Harbour Light

New Walk

My Space

IKE

Hilldale

Westmoreland

Chrysalis

Blue Square

Falcon

Auckland

BeST

Inclusion

Trinity

New Walk

Westmoreland

Harbour Light

Pivotal

Chrysalis

Encircle

Hilldale

IKE

My Space

Blue Square

Market Value by Registered Provider1

Tenancies by Registered Provider1

1.1%

1.1%

1.0%

0.1%

2

.

9

%

3

.

5

%

3
.
8

%

4.0

%

5.1%

5.4%

6.2%

8.7%

11.3%

24.9%

20.9%

68

71

1

4

5

1

9

4

39

4

858

205

214

238

239

242

718

455

526

Auckland

Falcon

BeST

Inclusion

Trinity

Encircle

Pivotal

Harbour Light

New Walk

IKE

My Space

Hilldale

Westmoreland

Chrysalis

Blue Square

Falcon

Auckland

BeST

Inclusion

Trinity

Westmoreland

Pivotal

Harbour Light

Encircle

New Walk

Chrysalis

My Space

IKE

Hilldale

Blue Square

1 As at 31 March 2020, including completed properties only.

Civitas Social Housing PLC Annual Report 2020

19

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCase Studies

Resident story – Kathleen

At one point in her life, Kathleen thought she would be stuck 
in  institutional  care  forever.  She  was  placed  in  a  juvenile 
home when she was 13 years old and then went on to spend 
time in high-security prisons and secure units, as she suffers 
from complex mental health issues and learning disabilities. 

Having spent so long in such environments, it was felt that 
Kathleen  would  never  be  able  to  live  in  the  community. 
However,  in  October  2010,  at  the  age  of  55,  Kathleen  was 
assessed as being able to move to Clark House. The service 
manager  at  Clark  House  explained  how  “creating  a  close 
working  partnership  with  all  community  teams  and  ward 
staff,  as  well  as  receiving  specialist  training,  has  enabled 
us  to  successfully  provide  an  excellent  level  of  support 
for  Kathleen”.  The  support  workers  worked  closely  with 
Kathleen,  her  social  worker  and  pyschologists,  paying 
particular attention to positive risk-taking in order to build 
her confidence in situations in which she is unfamiliar. 

After  just  two  years,  Kathleen  was  fully  discharged  by  the 
Home  Office,  meaning  she  had  been  classed  as  safe  and 
capable of living in a community. 

Kathleen  is  now  62  years  old  and  is  extremely  well  settled 
and happy at Clark House. She still requires 57 hours of care 
per week but is now able go out independently if she wishes 
and even goes on holiday on her own. Moreover, Kathleen has 
rebuilt  relations  with  her  family  with  many  of  her  siblings 
now regular visitors to Clark House. 

“Moving to Clark House has 
proved life transforming for 
Kathleen. Her mental health has 
vastly improved and she is now living 
an independent life that wasn’t even 
considered possible for decades when in 
institutional care.”

Eve Collis,  
Service Manager, Clark House

Case Study 1: 
Tenants Case Study

High quality accommodation in North 
East England, adapted for use as Specialist 
Supported Housing for individuals with 
mental health conditions and learning 
disabilities 

Key Metrics

Total Investment*

Units

Acquisition Date

Housing Association

Care Provision

* excluding purchase costs

£1.8 million

15

May 2017

Falcon Housing 
Association

Mental Health,  
Learning Disability

20

Civitas Social Housing PLC Annual Report 2020

Case Study 2:
Holloway Road

High quality newly-refurbished 
accommodation utilised for Homelessness 
during COVID-19

Key Metrics

Total Investment*

Units

Acquisition Date

Housing Association

Care Provision

* excluding purchase costs

£10.1 million

29

March 2017

Encircle Housing 
Association

Homelessness

In March 2017, Civitas acquired a property on Holloway Road in Islington. At the point of acquisition, the property was 
used as accommodation for women fleeing domestic violence. This is a modern and well-located property with excellent 
private outside space in central London. 

Over time the opportunity arose to repurpose the property, and to amend its use to a client group which was well served 
by  the  property  –  homelessness  accommodation.  To  facilitate  this,  the  number  of  units  was  reduced  to  29,  interior 
communal space was extended, and the building’s security was improved to ensure the property was fit for its newly 
amended purpose. 

“Working together with Civitas 
Housing, we were able to deliver 
29 self-contained units of 
accommodation for our most 
entrenched rough sleepers, 
ensuring that they are no longer 
on the streets and exposed to 
the virus. We appreciate the 
assistance and support provided 
by Civitas Housing during this 
period, they have shown that 
the spirit of community still 
exists as to actively sort to 
provide us options to solve our 
housing needs.”

The Head of Private Housing 
Partnerships, Islington Council

Civitas Social Housing PLC Annual Report 2020

21

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationDelivery of New Facility, Wales

Communal Outdoor Space

High-Quality Fit Out

Wide Accessible Halls Throughout

Care Provider at the Facility

22

Civitas Social Housing PLC Annual Report 2020

Community Kitchen Facilities

Professional Nursing Rooms

Bed Hoists / Tracking

Specialist Bathrooms

Civitas Social Housing PLC Annual Report 2020

23

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationFinal Stage of Development:  
New State-of-the-art Healthcare Facility, Wales

Community Kitchen Facilities

Specialist bathrooms

Hydrotherapy Pool with Hoists

Wide Accessible Halls Throughout

Specialist ‘Arjo’ Baths

24

Civitas Social Housing PLC Annual Report 2020

Bed Hoists / Tracking

Wide Accessible Halls Throughout

Community Washing Facilities

Bathroom Hoists / Tracking

Professional Nursing Rooms

Civitas Social Housing PLC Annual Report 2020

25

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationInvestment Adviser’s Report

Andrew Dawber 
Group Director

Andrew is a founder of CIM and has been active in the social housing sector since 2012. He was part 
of the team that founded the private investment company, Funding Affordable Homes, and was the 
adviser and founder of PFI Infrastructure PLC, the first publicly traded social infrastructure fund.

Tom Pridmore 
Group Director

Tom is a founder of CIM and a specialist in real estate and residential development finance. He was 
part of the team that founded the private investment company, Funding Affordable Homes. Tom is 
a qualified lawyer with over 19 years’ experience in real estate investment and development, and is 
responsible for sanctioning all property investment advice and portfolio monitoring.

Paul Bridge 
Chief Executive Officer, Social Housing

Paul is a founder of CIM and has over 20 years’ experience working at a senior level in the social 
housing sector. During his career, Paul has held a variety of non-executive roles in and out of the 
sector, including Chairman of Thames Valley Charitable Housing Association, Chief Executive of 
Homes  for  Haringey,  a  Registered  Provider,  where  he  was  responsible  for  800  staff  and  21,000 
homes, and Director at Hyde Group, a major G15 Housing Association.

Subbash Thammanna 
Group Chief Financial Officer

Subbash has 20 years' experience in finance roles in the real estate sector, having worked across 
a variety of private and public structures covering all aspects of financial reporting, control and 
operations. He joins CIM having held senior finance positions at AEW Europe, Harbert Management 
Corporation, and most recently as finance director at Henderson Park. Subbash is a Fellow of the 
Institute of Chartered Accountants in England & Wales (ICAEW).

Eleanor Corey 
Transaction Director

Previously  from  international  law  firm  CMS  Cameron  McKenna  Nabarro  Olswang  where  she 
has practised in their real estate team for over 12 years. Eleanor has extensive experience in all 
aspects  of  real  estate  management,  investment,  development  and  finance,  having  undertaken 
a  secondment  in  the  in-house  corporate  real  estate  team  at  Lloyds  Banking  Group,  and  most 
recently having been the lead associate on a large town centre regeneration project for a national 
housebuilder.

26

Civitas Social Housing PLC Annual Report 2020

“ Today, the Company’s  
investment portfolio 
offers dual exposure to 
both the social housing 
and healthcare sectors  
in the UK.

It  provides  purpose-built  and  bespoke 
properties  that  support  the  delivery  of 
mid-to-higher acuity care for working age 
adults with long-term care needs. 

And  it  delivers  this  in  local  community 
settings supported by government funded 
care  providers  and  housing  managers 
whose activities are regulated by the Care 
Quality Commission, the Regulator of Social 
Housing  and  overseen  by  local  authority 

commissioners.”

Paul Bridge, Chief Executive Officer, Social Housing

Our Thanks and Appreciation
At  the  start  of  this  report,  we  would  like  to  take  the 
opportunity  to  echo  the  sentiments  expressed  by  the 
Chairman on behalf of the Board and to offer our sincere 
thanks  and  appreciation  to  all  the  staff  of  our  care 
providers,  housing  associations  and  other  partners  who 
have  continued  to  work  and  provide  for  all  the  people 
living in the Company’s properties. 

•  Dividend  of  5.3  pence  per  Ordinary  share  paid/

declared 

• 

• 

41% growth in net operating cash flow to £32.9 million 

IFRS  NAV  increased  to  107.87  pence  per  Ordinary 
share

•  Rents continue to be indexed at CPI and collected as 

Introduction
As  we  enter  our  fourth  full  financial  year  since  IPO,  we 
are pleased to report that considerable progress has been 
made in positioning the Company’s investment portfolio 
to meet clear long-term needs and shortages in both the 
social housing and healthcare sectors in the UK. 

Our  strategy  remains  the  same:  to  provide  high-quality 
bespoke  properties 
the  delivery  of 
mid-to-higher acuity care, that is non-discretionary, that 
offers better personal outcomes including lower costs and 
that is funded by the state. 

that  enable 

The successful implementation of this strategy has, since 
IPO,  allowed  investors  to  receive  stable  and  progressive 
dividends  that  have  grown  at  a  rate  above  inflation.  In 
this regard, we are pleased that a new dividend target of 
5.4 pence per Ordinary share has been announced for the 
year to 31 March 2021. 

A  summary  of  specific  outcomes  and  targets  met  in  the 
year to 31 March 2020 is set out below:

• 

100%* EPRA run-rate dividend cover achieved

planned 

•  Total expense ratio of 1.36%

investment  portfolio  comprises  613 

The Investment Portfolio
The 
individual 
properties that are the long-term homes for 4,216 people, 
each  of  whom  benefits  from  an  average  of  45/50  hours 
(and sometimes much more) of care a week delivered by 
117  specialist  care  providers.  The  properties  are  located 
across 164 local authorities and receive property services 
from 15 housing associations.

From  a  financial  perspective,  the  Company’s  portfolio 
was  independently  valued  at  31  March  2020  on  the 
basis  of  an  IFRS  Red  Book  valuation  at  £878.7  million, 
an  increase  of  £89.6  million  (11.3%)  over  the  funds 
invested  of  £789.1  million,  excluding  initial  purchase 
costs.  The  Valuation  is  subject  to  the  now  standard 
“Material Valuation Uncertainty due to Novel Coronavirus 
(COVID-19)”  clause  that  professional  valuation  firms, 
including JLL, are adopting across the world in respect of 
valuations at this time. On 28 May 2020, RICS published 
an update and concluded that the inclusion of MUCs was 
no longer appropriate for this asset class.

*  Note: the calculation of run-rate dividend cover is based on all properties that have exchanged and completed, on normalised overheads and the further 

delivery of certain properties to a value of £12.1m. Of this £12.1m, £2.3m completed during June 2020 with the remainder to complete shortly.

Civitas Social Housing PLC Annual Report 2020

27

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationInvestment Adviser’s Report continued

Valuations  within  the  portfolio  vary  on  an  individual 
property-by-property  basis  with  the  lowest  yields  (c.5%) 
currently applying to some of those properties that have 
the benefit of back-to-back care provider leases.

The most recent transactions undertaken by the Company 
in March 2020 for £17.8 million are majority supported by 
back-to-back care provider leases. 

As  the  Company  undertakes  further  investments  in  the 
future, it remains the objective to increase the proportion 
of  the  portfolio  that  benefits  from  such  back-to-back 
leases  and  to  drive  up  the  typical  level  of  acuity  of  care 
delivered in the properties. 

In this way, the Company offers investors the opportunity 
of  exposure  to  both  social  housing  and  specialist 
healthcare, both of which are typically composed of local, 
granular assets.

When  we  commenced  our  investment  activities  in  late 
2016, we already identified some of the opportunities that 
we thought would be available in the future from working 
closely with specialist care providers, the NHS and leading 
charities as well as with housing associations directly. 

We  also  noted  the  potential  to  engage  directly  with 
specialist developers and to take a hands-on role in being 
involved from the outset in the design and specification of 
new buildings, particularly those suited for higher acuity 
care, that would then be acquired on completion without 
forward financing.

Today,  with  more  than  120  individual  transactions 
completed, we have the benefit of being a leading presence 
in both the social housing and healthcare sectors and the 
Company has in 2018 and 2019 won the leading healthcare 
industry  Laing  Buisson  award  for  Healthcare  Investor  of 
the Year. 

In reflection of this, in May 2020, the Company sought and 
received  overwhelming  approval  from  shareholders  for 
the proposal to modify the Company’s investment policy 
to allow transactions to be undertaken directly with other 
not-for-profit organisations, including the NHS as well as 
other entities in receipt of government funding.

Rental Income and Trading Update
The Company enjoyed strong growth in net rental income 
with an annualised rent roll of £48.4 million and an actual 
net rental income of £45.9 million for the year to 31 March 
2020. 

This compares to actual net rental income of £35.7 million 
in  the  year  to  31  March  2019,  with  rental  growth 
being  accounted  for  by  properties  previously  acquired 

28

Civitas Social Housing PLC Annual Report 2020

contributing  a  full  year  of  income  and  a  number  of 
additional acquisitions.

Not  included  in  the  results  to  31  March  2020  is  the 
rental  income  associated  with  the  new  developments, 
particularly the higher acuity facilities in Wales on which 
the Company has exchanged contracts and where the first 
of the properties have now completed.

At  the  same  time,  the  Company  has  continued  to  enjoy 
strong  rental  receipts  in  line  with  expectations  and 
unaffected at this time by COVID-19.

It was noted at the time of release of the Company’s NAV 
and  Trading  Update  on  11  May  2020  that  the  Company 
had received more than 99% of the rents due to be paid to 
it during the quarter to 31 March 2020. Since this time, the 
Company has continued to receive rents as expected and 
unaffected by COVID-19.

Net  cash  generated  from  operations  has  also  shown 
a  significant  increase  of  41%  from  £23.3  million  as  at  
31  March  2019  to  £32.9  million,  reflecting  good  cost 
control during the year. 

IFRS  NAV  increased  from  107.08p  per  Ordinary  share  at 
31 March 2019 to 107.87p as at 31 March 2020, a modest 
increase  of  0.7%  reflecting  the  indexation  of  leases  less 
the costs of capital expenditure that the Company chose 
to undertake for the long-term benefit of the portfolio. 

As  at  31  March  2020,  the  Company  held  cash  balances 
of  £49.3  million  (net  of  operating  and  finance  amounts 
due) of which approximately £14 million was allocated in 
respect of transactions completing in 2020 – £1.8 million in 
respect of two properties in Telford and one in Sunderland 
which the Company has conditionally exchanged on, and 
£12.1  million  in  relation  to  two  properties  in  Wales  for 
which  the  Company  has  entered  into  a  conditional  sale 
and  purchase  agreement.  We  have  allocated  £10  million 
(estimated)  relating  to  a  capital  payment  contingent  on 
certain  financial  obligations  being  met  at  the  properties 
in Wales. The remaining cash balances are being held as a 
cash contingency in the Company.

In  addition,  as  at  31  March  2020,  the  Company  owned 
freehold  properties  with  a  value  of  £212  million  that 
were entirely unencumbered and available as security for 
additional borrowings in due course.

Asset Management
The  active  management  of  the  Company’s  portfolio 
remains  an  important  component  of  our  day-to-day 
activities with over 600 individual buildings. 

Under the Company’s leases, the obligation 
to  undertake  regular  maintenance  rests 
with the lessees, however, the Company 
does  make  careful  capital  investments 
where we believe that would lead to long-
term enhancement and where this is of 
assistance  to  our  housing  association 
partners.  As  we  know,  a  property  that  is 
well adapted and well maintained will be a 
positive contributing asset to the Company 
and to our housing association partners.

Most recently, with this in mind, we augmented our 
asset management capabilities with the appointment 
of  Tom  Falconer  as  a  Director,  Asset  Management.  Tom 
began  his  career  as  a  local  authority  commissioner  and 
has worked within the care sector for more than 10 years, 
most  recently  as  Group  Property  Manager  for  Lifeways 
Group, a leading specialist care provider. 

Tom  has  a  particular  focus  within  the  team  in  his 
engagement with local authority commissioners and care 
providers  to  assist  our  housing  association  partners  to 
achieve their lettings and to address any void properties. 

We will also be joined shortly by another senior individual 
in  the  asset  management  team  who  has  an  established 
surveying  background  and  who  will  be  focused  on  the 
physical  enhancement  and  betterment  of  properties 
within the portfolio. Again this will be of assistance to our 
housing association partners.

During the year, as part of our active management of the 
portfolio, we undertook the reallocation of certain leases 
between  housing  association  partners  with  a  view  to 
enhancing portfolio diversification and ensuring that the 
most relevant housing association is in possession of the 
Company’s leases. We expect to continue to remain active 
in this regard in the future.

Market Update 
The  Company  operates  across  the  social  housing  and 
healthcare sectors in the UK.

Today  there  is  a  structural  shortage  of  properties  that 
are  capable  of  hosting  mid-to-higher  acuity  care  within 
local community settings. Such properties are not always 
available and so are typically highly regarded by both care 
providers and local authority health commissioners. 

The  drivers  of  demand  for  the  Company’s  portfolio  are 
very  much  settled  within  the  healthcare  sector  in  the 
UK  and  result  from  long  standing  government  policy  to 
seek closure of remote hospitals in favour of community 
provision. 

Hydrotherapy Pool,  
Healthcare Facility, Wales

The trend for community provision has become established 
in the UK over the past 25 years and reflects much broader 
societal  change  in  the  manner  that  care  is  delivered  for 
people of working age with lifelong care needs.

What  has  developed  more  recently  over  the  past  10  to 
15  years  has  been  the  emergence  of  specialist  housing 
associations that deliver the augmented property services 
and  who,  in  turn,  enter  into  leases  to  secure  available 
properties for their underlying tenants without any form 
of public funding. 

Whilst  this  is  an  important  development,  and  one 
that  has  been  much  commented  upon  by  ourselves 
and  others,  we  have  taken  the  view,  as  noted  earlier, 
that  the  time  is  now  right  to  broaden  the  nature  of  the 
Company’s  lease  counterparties  to  include  entities  such 
as  the  NHS  and  other  care  providers  that  are  in  receipt 
of  government  funding  as  well  as  leading  charities  and 
other  not-for-profit  entities  such  as  community  interest 
companies.  Shareholder  permission  for  this  was  secured 
at the recent General Meeting on 28 May 2020.

This  initiative  is  likely,  over  time,  to  better  reflect  the 
increasingly mid-to-higher acuity focus of the Company’s 
property  portfolio  and  also  move  the  dialogue  forward 
with  greater  focus  on  the  underlying  care.  It  will  also 
offer  alternatives  to  entering  into  leases  with  housing 
associations where that is felt appropriate or it is required.

In the same way that housing associations are regulated 
by  the  Regulator  of  Social  Housing  (“RSH”),  health  and 
social  care  in  England  is  independently  regulated  by 
the  Care  Quality  Commission  (“CQC”).  This  includes  all 
care  providers,  the  NHS  and  other  healthcare  providers, 
facilities  of  which  the  Company  owns  an  increasing 
number to deliver mid-to-higher acuity care.

Civitas Social Housing PLC Annual Report 2020

29

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationInvestment Adviser’s Report continued

In  its  most  recent  report “State  of  Health  2018/19”,  the 
CQC  stated  that  “Most  of  the  care  that  we  see  across 
England  is  good  quality  and,  overall,  the  quality  is 
improving slightly”. 

good and sustainable practice in all the transactions that 
we  undertake  with  a  view  to  increasing  the  robustness 
and reliability of our housing association partners and the 
sector itself.

They  also  commented  that  “Too  many  people  with  a 
learning disability or autism are in hospital because of a 
lack of local, intensive community services”. It is exactly 
this gap that the Company is seeking to fill.

Our  new  properties  in  Wales  have  both  a  dedicated 
rehabilitation  facility  and  an  aquatic  centre  designed 
for  people  with  care  needs.  They  are  amongst  the  most 
advanced facilities of their kind in the region.

Considering  the  comments  from  the  CQC  and  the  range 
of research that we have commented on previously, there 
seems  little  doubt  that  there  exists  long-term  structural 
demand for the properties that the Company provides and 
that there is today significant shortages that are unlikely 
to be filled any time soon. 

It  is  also  apparent  that,  in  the  UK,  the  government  is 
committed  to  delivering  and  paying  for  these  services 
that  are  typically  developed  by  the  private  sector  and 
made available for public use without any form of public 
subsidy.

At  the  same  time,  the  RSH  has  become  more  vocal 
in  commenting  on  the  need  for  improvement  in  the 
performance of a number of housing associations within 
the sector and on the lease-based model itself. 

As  we  have  noted  previously,  the  Company  has  used  its 
leading position to bring about a number of enhancements 
that are now becoming standard features in its new leases, 
including:

• 

• 

initiating the use of a force majeure clause that offers 
protection to housing associations should government 
policy reduce their income on a permanent basis; and

adopting “caps” and “collars” typically set at “0” and 
“4” per cent. that mitigate against rapid increases in 
inflation.

More broadly, we have led initiatives such as establishing 
The Social Housing Family Community Interest Company 
that is designed to offer additional support, guidance and 
management  skills  to  its  member  housing  associations. 
Whilst there is no compulsion to join, we do expect to see 
the CIC expand its membership over the next year.

We  continue  to  engage  with  the  RSH  and  to  work  with 
them to explore how we can enhance the standing of the 
sector  and  the  model.  For  our  part,  we  seek  to  promote 

Our  quarterly  seminars  for  all  housing  association 
partners have continued to be well supported throughout 
the  year  as  they  seek  to  share  best  practice  and  tackle 
issues relevant to the market. Since lockdown, these have 
been substituted by regular one-to-one contact, including 
with our leading care provider partners.

COVID-19
Turning to the issue of COVID-19, we have sought to keep 
closely  in  touch  with  the  Company’s  counterparties  to 
ascertain  the  ongoing  level  of  impact  within  the  sector 
and the Company’s portfolio. 

As  noted  previously,  we  have  not  seen  any  impact  from 
a financial perspective and the sector and the Company's 
portfolio has only seen very modest levels of coronavirus 
cases  that  are  much  lower  than  within  the  elderly  care 
sector. In many of our properties, there have to date been 
no reported instances of COVID-19 and, where they have 
occurred, these have been isolated.

Working  across  our  counterparties,  we  have  undertaken 
detailed  engagement  and  made  detailed  notes  of  the 
responses  received.  For  information,  whilst  preserving 
personal data, some of the comments received are set out 
below:

Care Providers:
• 

“ Care providers are presently reporting very few cases 
of the virus”

• 

• 

“ Due  to  the  client  group  we  are  caring  for  whose 
average age is under 30 we are finding very few cases 
of the virus”

“ Care  provider  staff  are  self  isolating  to  ensure  as 
their  colleagues  come  off  shift  a  bank  of  staff  is 
available to provide much needed care”

Housing Associations:
• 

“ We  have  many  phone  calls  from  Local  Authority 
Commissioners  asking  if  we  have  more  homes 
available. This has increased since the pandemic”

• 

“ Our  staff  sickness  levels  have  actually  dropped 
during  the  pandemic  as  it  is  clear  that  increased 
recognition for care is benefitting morale”

Irrespective of the positive responses received to date and 
the sense that the market is fully functioning at present, 

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Civitas Social Housing PLC Annual Report 2020

we  remain  as  vigilant  as  possible  and  are  offering  our 
assistance to our counterparties where we can be of help.

In  this  regard,  as  part  of  the  Company’s  direct  response 
to  COVID-19,  we  were  pleased  to  be  able  to  assist 
Islington  Council  in  the  provision  of  29  self-contained 
accommodation  units  to  help  bring  in  people  off  the 
streets who were homeless. 

As part of this effort, we worked closely with the council, 
with  the  care  provider  and  the  housing  association 
attached  to  the  property  to  coordinate  a  response  that 
met the urgent timetable required. 

In  response  to  our  efforts,  the  Head  of  Private  Housing 
Partnerships  at  Islington  Council  commented  that: 
“Working  together  with  Civitas  Housing,  we  were  able 
to  deliver  29  self-contained  units  of  accommodation  for 
our  most  entrenched  rough  sleepers,  ensuring  that  they 
are  no  longer  on  the  streets  and  exposed  to  the  virus. 
We  appreciate  the  assistance  and  support  provided  by 
Civitas Housing during this period, they have shown that 
the  spirit  of  community  still  exists  as  to  actively  sort  to 
provide us options to solve our housing needs”. 

Debt Facilities 
The  debt  facilities  available  to  the  Company  are  set  out  in  the  table  below  together  with  the  relevant  covenants  and 
associated ratios.

The weighted average debt to maturity is 3.4 years and this reflects the 12-month extension of the £60 million Lloyds Bank 
revolving credit facility that has been extended, as at the date of signing, in the normal course to November 2021. It is 
anticipated that this will be refinanced prior to that time.

Loan Notes

RCF

NatWest

Scottish Widows

Lender

Security

Facility Size 

Drawn

Term

Cost 

Assets

£60m

£60m

5 years +1 +1

2.60% fixed (2.00% 

margin, 0.60% swap)

Average cost of debt (%)

Loan to value (%)

Weighted average interest cover (times)1

Weighted average debt to maturity (years)2

Total debt drawn down (£m)

Unencumbered assets (£m)

Assets

£52.5m

£52.5m

10 years

Lloyds

Assets

£60m

£60m

HSBC

Assets

£100m

£100m

3 years +1

3 years +1 +1

2.99% fixed

1.50% margin

1.70% margin

31 March
2020

31 December
2019

2.46

26.9

4.5

3.4

272.5

212.0

2.57

23.3

4.6

3.7

228.4

193.9

1  Weighted average interest cover is based on secured assets only.
2  Weighted average debt to maturity excluding unexercised extensions under respective facility agreements.

In terms of new facilities, the Company, as noted above, has 
£212  million  of  assets  that  are  presently  unencumbered 
and are available as security for additional lending.

Prior to the lockdown, discussions were commenced with 
certain  existing  and  new  potential  lenders  in  respect 
of  the  provision  of  additional  facilities.  Whilst  these 
discussions have been held over for a period of time due 
to the pandemic, these will be picked up and reported on 
in due course.

Social Impact
We  are  pleased  to  note  that  the  latest  version  of  the 
independent social impact report was published with the 
Annual Report and Accounts.

This report sets out the performance of the Company in 
this important area of our work and challenges us against 
the targets that have been set. 

At  the  same  time,  we  have  committed  to  developing 
our  activities  further,  particularly  with  regard  to  the 
implementation of ESG policies and activities.

Civitas Social Housing PLC Annual Report 2020

31

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationInvestment Adviser’s Report continued

In May 2020, we were invited to become a founder member 
of  a  “Reference  Group”  brought  together  by  the  social 
impact  consultancy,  The  Good  Economy,  and  the  social 
impact  investor,  Big  Society  Capital,  for  a  new  project 
“Towards a best practice, sector standard approach for the 
management and reporting of impact in social housing”.

As  the  project  develops,  we  expect  to  provide  regular 
updates  as  well  as  continuing  to  actively  enhance  the 
social  impact  and  ESG  delivery  within  the  investment 
portfolio managed by CIM.

Pipeline and Outlook
The  past  year  has  been  characterised  by  the  Company 
being invited to engage in an ever more strategic manner 
within the specialist health care sector. 

As  we  move  forward,  there  exists  already  a  significant 
pipeline  of  new  potential  investment  opportunities  and 
we expect this to continue to grow over coming months.

The ability to enter into agreements with a wider range of 
counterparties, not just housing associations but the NHS 
directly, with local NHS Trusts and leading charities and 
care  providers  will  broaden  significantly  the  base  of  the 
Company.

We look forward to the coming year with confidence. There 
are  challenges,  not  least  from  COVID-19,  but  we  believe 
that the Company has a business model that is sufficiently 
robust and diversified to manage those issues well.

In closing this report, we would like to thank the Board for 
the  diligence  and  guidance  we  have  received  during  the 
year and also our colleagues who have continued to work 
hard to deliver the very best outcomes that we can for our 
residents, shareholders and other stakeholders.

Civitas Investment Management Limited
Investment Adviser

29 June 2020

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Civitas Social Housing PLC Annual Report 2020

Civitas Social Housing PLC Annual Report 2020

33

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationExtract from The Good Economy Impact Report, 2020
The full Impact Report can be found at www.civitassocialhousing.com

EXECUTIVE SUMMARY

This is the third Annual Impact Report for Civitas Social Housing PLC (“Civitas”) 
which was launched in November 2016 as the first Real Estate Investment 
Trust (REIT) specialised in investing in social housing, with a focus on specialist 
supported living. During this 3.5-year period, the Fund has invested £789 million  
in 613 properties, providing housing for up to 4,216 tenants.   

This impact assessment, completed by The Good Economy (TGE), is specifically focused on activity between October 2019 and 
March 2020. Over this six-month period, Civitas has acquired 14 new properties, of which nine were brought into the social 
housing sector for the first time, with these properties having the potential to house 102 people.

In our November 2019 report, we stated that “TGE positively views the actions that Civitas has taken to support its partner 
Registered Providers (RPs)” and this remains the case with the work and support highlighted in this new report.

Since February 2020, the global Covid-19 pandemic has dominated most aspects of society. This has impacted social care in 
multiple ways and has been widely reported in the media as a particular challenge in elderly care homes. By comparison, Civitas 
has conducted extensive discussions with the specialist care providers (CPs) who deliver services into Civitas properties, and 
whilst there have been challenges, these have not been of the same magnitude as for elderly care, reflecting the much younger 
age profile (c. 32 years) of the tenants.

Civitas has contributed directly to the Covid-19 response though offering 29 of its fully refurbished self-contained units for 
temporary use by a London Council in responding to the pandemic. The Fund has also encouraged its care provider partners  
to engage directly with the NHS to ascertain if services can be delivered to assist in combating the pandemic.

Social Impact Assessment

This report provides an assessment of Civitas’ performance against its stated impact objectives:

Increase the supply of specialist housing
Improve the quality of specialist housing
Improve tenant wellbeing

  Provide value for money
  Throughout this process, mitigate against negative impact risks

TGE’s impact analysis is aligned with the five dimensions of impact as set out by the Impact Management Project.

Increase the supply of specialist housing
Civitas is continuing to grow its portfolio although this has been at a slower pace than in previous years. The Fund has spent much 
time working with its RPs and care provider partners to continue to add strength to the portfolio and the business operations of  
its partners. 

In the last six months the Fund has acquired 14 more properties (a 2% increase since September 2019). This rate of growth is lower 
than previous years but TGE are encouraged that most of these new properties (64%) are being brought into the social housing 
sector for the first time. This compares favourably with the rest of the portfolio where 33% of properties have been brought into 
the social housing sector for the first time. 

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Civitas Social Housing PLC Annual Report 2020

2

 
 
 
 
Civitas Social Housing PLC, Annual Impact Report, June 2020

Improve the quality of specialist housing
Civitas continues to set aside funding to improve and renovate its homes to ensure they remain fit-for-purpose. In some 
instances, Civitas has stepped in to repurpose buildings where the layout was not effectively addressing the specific needs of 
individual tenants and made appropriate changes to remedy any issues that arise. Civitas also undertakes quarterly monitoring 
visits with its partner RPs and monthly checks of compliance-related issues e.g. Fire Risk Assessment and Gas Certificates. In 
a portfolio of 613 buildings, there will always be a need to undertake asset management activities above and beyond the lease 
obligations of the RPs. TGE are pleased to see that Civitas is proactive in this regard and has committed capital to works on its 
properties.

Improve tenant wellbeing 
Survey data suggests that Civitas homes and care provision are having a positive impact on tenant wellbeing. During May to July 
2019, a survey was carried out with 205 tenants covering 67% of Civitas’ partner RPs and 16% of CPs. 63% of support workers 
reported that their tenant’s mental health had improved since moving into the accommodation and nine out of the ten family 
members we spoke to stated that the motivation and aspirations of the person cared for had increased. Note that TGE could not 
carry out a similar survey this year due to Covid-19.

Provide value for money
According to the monetisation calculations completed by the Social Profit Calculator in 2019, the Civitas portfolio is generating 
£64.7 million of direct fiscal savings to local and national government per year. This is part of the overall £114 million of social 
value that is generated on an annual basis. This finding is supported by direct evidence from a local authority commissioner at 
Worcestershire County Council who reported the savings made from a specific Civitas-owned supported housing property. It is also 
consistent with research on the Specialist Supported Housing sector by the charity Mencap, and with statements that have been 
made by government ministers on the net benefit to the wider public purse of providing supported housing.

Impact risk mitigation
Civitas is continuing to take action to address the concerns of the Regulator of Social Housing (RSH), working to support its 
partner RPs whilst at the same time demonstrating the value and positive personal outcomes that are being delivered for up  
to 4,216 tenants.

Its updated lease agreements (with a force majeure clause and a cap and collar on rent increases) are being used for all new 
leases. More broadly, Civitas continues to devote considerable time and effort to assisting and working with its RP partners. 

The Community Interest Company (CIC), ‘The Social Housing Family’, sponsored by Civitas Investment Management (CIM), now has 
one RP as a member. The CIC aims to provide capacity-building support to SSH RPs in the sector and TGE are supportive of Civitas’ 
intent to help strengthen the capacity and financial viability of these small specialist RPs. We have been informed that CIM is in 
discussions with other RPs about potentially joining the CIC but understand that the decision to become a member rests with 
individuals RPs and their boards. As progress is made and more members join the CIC, TGE will provide further comment on the 
impact of the CIC’s activities.

Overall, TGE is of the opinion that Civitas has taken active steps in respect of the risks identified by the RSH although it itself is not 
an RP and much of the response to the RSH rests with the RPs themselves. The Fund has enhanced its newer leases in response 
to comments made by the RSH and continues to engage with the Regulator and with RPs to seek to further mitigate risk.

Civitas Social Housing PLC Annual Report 2020

3

35

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information 
Extract from The Good Economy Impact Report, 2020 continued

Strengths

  Civitas is investing at large-scale and have established themselves as a leading specialist investment fund in specialised  

supported housing, an area where there is high demand and social need. 

  Specialist supported housing has a positive impact on the wellbeing of tenants and contributes to improved mental  

and physical health.

  Civitas has taken a proactive approach to supporting RPs and care providers during the Covid-19 crisis and to exploring  

how its properties could be used by local authorities and the NHS.

  Specialist supported housing is good value for money for the public purse, compared to residential or hospital care.

Potential Weaknesses and Mitigating Actions

  The RSH has highlighted what it sees as certain risks to RPs. Civitas needs to remain focused on, where possible,  

contributing to reducing these risks and ensuring that its funding model works well from the perspective of supporting  
the long-term sustainability of partner RPs and high-quality supported housing provision. 

  Consider updating historic leases to incorporate the Force Majeure clause. 
  The CIC currently only has one member. Civitas must continue to work with other RPs and their boards to determine if others  
feel it is appropriate for them to become members of the CIC, whilst respecting that it is a decision for each respective RP  
board. TGE will continue to monitor progress in this regard.

  Civitas is currently at an early stage in working through its portfolio to minimise the environmental impact of its homes.
  Environmental performance (as part of ESG) is becoming a key area that asset owners are looking at.
  TGE welcomes Civitas’ development of a strategy to improve the energy efficiency of its homes, and its disclosure of EPC  

ratings for its portfolio for the first time.

  The last 12 months has seen a drop in the rate of adding new homes to the portfolio. 
  There continues to be a large unmet social need for SSH that Civitas is well placed to meet, having developed robust  

systems and strong partnerships within the sector.

  Over the last twelve months there have been significantly fewer investments than in previous years. 
  Civitas Investment Management (CIM) have indicated that they have a strong pipeline and would expect to see  
  more investment over the next 12 months. 

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Civitas Social Housing PLC Annual Report 2020

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Civitas Social Housing PLC Annual Report 2020

37

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information1Civitas Social Housing PLC, Annual Impact Report, June 2020DEEP DIVE CASE STUDY – BEDWARDINE COURT   Location: WorcesterAbout Bedwardine CourtBedwardine Court is a block of 20 purpose-built supported living flats in Worcester. The building has been designed to promote independence with each tenant having their own self-contained flat consisting of a bedroom, bathroom, hallway, living room and kitchen. Within the building there are also two communal living spaces which are used to host social events and to encourage interaction between tenants, as well as some outdoor amenity space. With 24/7 care on-site, the scheme delivers much needed SSH for tenants with high acuity needs, whilst also providing them with the independence of living in their own flat. Civitas acquired the scheme upon its completion in 2018. Inclusion Housing are the RP and are responsible for property maintenance and repairs. Lifeways are the CP and are responsible for all care provision. During conversations with Inclusion and Lifeways, TGE heard that the working relationship is well-established and positive with the two organisations having delivered many schemes together. Total potential number of residents20Investment dateAugust 20184 / CASE STUDIESInclusion Housing Inclusion Housing is a Community Interest Company launched in 2007 with the aim of expanding the availability of quality supported housing for individuals with a care need. Today Inclusion provide housing for around 2,500 tenants throughout the country in supported living homes. Inclusion are one of Civitas’ principal partner RPs, providing housing management services to 69 of the Fund’s properties, comprising 455 tenancies. Civitas and Inclusion have an established and ongoing delivery partnership, with Inclusion acting as the RP on four of the 14 properties added to the portfolio during the last six months. Inclusion’s business model is heavily contingent on the lease-based model provided by funds such as Civitas with an anticipated average growth rate of approximately 350 units per year.In February 2019, Inclusion received a Regulatory Judgement from the RSH and was rated as non-compliant with its governance and viability standards, receiving a G3/V3 grading. When TGE discussed the concern of the RSH with the Inclusion team, they made clear that Inclusion are working with the RSH to address its concerns and to improve the long-term financial sustainability of their business model.Civitas are a proactive investor who are committed to ensuring the sustainability and long-term value of what is being delivered. – Neil Brown, Chief Executive, Inclusion HousingExtract from The Good Economy Impact Report, 2020 continued

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Civitas Social Housing PLC Annual Report 2020

2Social NeedIn Worcestershire, there are more than 2,000 people with a care need. Around 1,500 would be eligible for some form of supported accommodation, and around 800 are currently accommodated in either SSH or residential care. This represents a gap of approximately 700 homes between what the council is currently able to provide and the potential demand.The last four years in Worcestershire have seen the ‘Positive Living Project’ rolled out, with a drive to move people out of long-term residential care and into supported living where possible. That period saw approximately 240 moves take place and there are now roughly 450 people in an SSH setting within the local authority. This represents a positive move towards more community-based living options and is symptomatic of the wider policy drive of the Transforming Care Agenda. However, the gap between the supply of and demand for such settings demonstrates the extent of the social need that exists in Worcestershire for more SSH schemes such as Bedwardine Court. The gap between the supply of and demand for such settings demonstrates the extent of the social need that exists in Worcestershire for more SSH schemes such as Bedwardine Court. Civitas Social Housing PLC Annual Report 2020

39

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCivitas Social Housing PLC, Annual Impact Report, June 20203Delivery Process and PartnershipDuring a conversation with Worcestershire County Council, the local authority for Bedwardine Court, TGE received assurance that the process through which the scheme was delivered was needs-led rather than property-led. In response to a needs analysis, Worcestershire County Council were approached by Lifeways with various sites that they had identified as having the potential for use as an SSH development. The Council turned down some of these sites but approved the Bedwardine Court site because it ticked the relevant boxes for social need, amenities, staff recruitment and proximity to the town centre. Once the development process began, the Council also then had input on the design of the flats. This was informed by the needs assessment that they had carried out for the Worcester area, with specific design features recommended based on the needs of potential tenants which the Council had already identified. TGE were informed by Lifeways that Worcestershire County Council specifically requested four flats on the ground floor for individuals with a higher level of care need, and this is the reason that this section of the property has its own communal living space specifically for those individuals.Worcestershire County Council also informed TGE that the delivery process involved them viewing and verifying the proposed rents from Inclusion. Civitas came into the process once this social need had been verified by the local authority, and all parties were on board with delivering the service provision at the agreed rent level. This evidences a needs-led approach which mitigates the impact risk of inappropriate rent-setting, or of delivering a scheme which does not effectively serve an identified social need.Figure 7 – Stakeholder map for Bedwardine Court Back-to-back leaseService level agreements/voidsPersonal care agreementEnhanced tenancy agreementTenantsCareContractRentProperty MaintenanceLease paymentsLease agreementLegalObligation100% Funding100% FundingThe kind of partnership working involved in delivering this scheme plays an instrumental role in responding to the need for more supported living.– Adam Jones, Housing Project Manager, Worcestershire County CouncilExtract from The Good Economy Impact Report, 2020 continued

Tenants
As of March 2020, 12 of the 20 flats are occupied, with tenants coming from a range of backgrounds (see box). It is not unusual 
in SSH for lettings in a building to take longer due to the needs of the client group although the risk of this to the RP is mitigated 
by void cover provided by the care provider. The property caters for a range of care needs, with services offered to people with 
learning or physical disabilities, autism, acquired brain injury (ABI), dual diagnosis and mental health needs. The properties are 
already specially designed to cater for individuals with care needs, but two of the properties have also had specific adaptations 
made to meet the tenant’s requirements – both have had grab rails fitted in the bathrooms.

All tenants receive core care hours of a minimum of 16 hours per week with a range in terms of the level of additional care 
required. Bedwardine Court’s lowest acuity tenant requires only around 5 hours of additional care while the highest acuity 
tenant requires 1-to-1 care virtually around the clock. Across the Civitas portfolio, average care hours exceed 40 hours per week, 
demonstrating the middle- to upper-acuity of the tenants being looked after.

The property can serve a fundamentally different purpose for different tenants. For some with relatively lower care needs, 
Bedwardine Court can act as a stepping-stone – a transitional property towards more independent community-based living. In 
such an instance, success would be the property being only a short-term home, with the tenant moving on if progress is made. 
For others, Bedwardine Court may represent the most independent setting they can reasonably hope to occupy – a move down 
the care ladder, away from residential or institutional settings. For such a tenant, success would be the property becoming their 
long-term home, without the requirement to move back towards more restrictive settings.

TGE were informed by Lifeways of one particular tenant of Bedwardine Court who has a mental health diagnosis. Before this 
individual moved into Bedwardine Court, he was very quiet, would not engage, would not go out and was at risk of being 
sectioned. However, thanks to the support of the Lifeways team, he now actively engages with people and goes out, has had  
a reduction in medication and has made positive progress with rebuilding his confidence and mental wellbeing. 

Of the 12 residents to have moved in:

5 have come from other supported living services

4 have come from family homes

2 have come from residential care

1 has come from a mental health hospital 

The availability of 24-hour support on-site is a source of mental wellbeing 
and security for tenants, and the self-contained nature of the flats provides 
independence with support tailored for each individual’s needs. 
– Ros Creamer, Community Engagement & Business Development Manager, Lifeways

40

Civitas Social Housing PLC Annual Report 2020

4

Civitas Social Housing PLC Annual Report 2020

41

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information5Value for Money TGE were informed by the commissioner for Bedwardine Court that the scheme has delivered significant cost-savings to the public care budget. Approximately six individuals now living at Bedwardine Court have moved into the property from more expensive settings, and according to the commissioner, this has delivered a saving to the public budget of approximately £230,000 per year from these tenants alone. The commissioner drew attention to one tenant in particular, who on their own was saving the local authority approximately £2,000 per week. It must be established that this £230,000 savings figure only factors in the tenants whom TGE were informed were now costing public budgets less compared to their previous setting. Some tenants have come from family homes and other supported living settings and so are likely to be costing similar or maybe even more than previous settings.9 The net cost-saving for the property as a whole is therefore likely to be less than this, but it still provides a good example of the value for money that SSH can provide for tenants moving away from residential or institutional care.There are, however, potential impact risks around the fact that only 12 of the 20 units at Bedwardine Court are currently occupied. However, this demonstrates the care that is taken in bringing people into properties and ensuring their suitability to the property. The void costs which are part of the overall on-boarding will be met by the care provider and will be a planned expense, thus mitigating the impact risk to the RP. TGE will look to review the progress made in terms of the level of occupancy at Bedwardine Court for its next Impact Report in November 2020.9. TGE were only provided by the commissioner with cost-differentials data for those tenants who have moved down the care ladder into Bedwardine Court and so a net cost-saving for the property as a whole could not be estimated.Civitas Social Housing PLC, Annual Impact Report, June 2020Corporate Social Responsibility Report

Sustainability 
The  business  model  of  the  Company  is  to  provide 
long-term suitable homes for individuals with care needs; 
acting  in  a  sustainable  manner  is  key  to  achieving  this 
aim.  The  property  of  the  Company  is  tailored  to  meet 
the  future  needs  of  the  tenants  and,  where  required,  is 
actively asset managed to provide long-term functionality 
and value to the wider community.

Environment 
During the investment due diligence phase, the Company 
looks  closely  at  the  environmental  impact  of  each 
potential  acquisition,  and  encourages  a  sustainable 
approach  for  maintenance  and  upgrading  properties. 
Through  partnering  with  specialist  developers  and 
vendors,  the  high  standards  the  Company  expects  from 
each  investment  in  the  care-based  housing  sector  is 
adopted by other companies in the sector. 

Once within the portfolio, the properties of the Company 
are actively asset managed, with opportunities to improve 
environmental  efficiencies  factoring  heavily  in  addition 
to other asset management initiatives. 

The  Board  has  considered  the  requirements  to  disclose 
the annual quantity of emissions; further detail on this is 
included in the Report of the Directors on page 63. 

Diversity 
The  Company  does  not  have  any  employees  or  office 
space  and,  as  such,  the  Company  does  not  operate  a 
diversity  policy  with  regards  to  any  administrative  and 
management functions. 

Whilst  recognising  the  importance  of  diversity  in  the 
boardroom,  the  Company  does  not  consider  it  to  be 
in  the  interest  of  the  Group  and  its  shareholders  to  set 
prescriptive  diversity  criteria  or  targets.  The  Board  has 
adopted  a  diversity  policy  in  respect  of  appointments 
to  be  made  to  the  Board  and  will  continue  to  monitor 
diversity,  taking  such  steps  as  it  considers  appropriate 
to  maintain  its  position  as  a  meritocratic  and  diverse 
business.  The  Board’s  objective  is  to  maintain  effective 
decision-making,  including  the  impact  of  succession 
planning. All Board appointments will be made on merit 
and  have  regard  to  diversity  regarding  factors  such  as 
gender,  ethnicity,  skills,  background  and  experience.  See 
Corporate Governance Statement on page 70.

The  Board  comprises  three  male  and  two  female 
non-executive  Directors.  During  the  year,  the  Board 
appointed  Alison  Hadden  as  a  Director.  In  line  with  the 
Company's diversity policy, this appointment was made on 
the basis of merit as the Board believes that Alison's skills, 
background and experience will complement those of the 
other Board members. Alison's appointment also ensured 
that the Company complied with the Hampton-Alexander 
Review's  target  of  a  minimum  33%  representation  of 
women on FTSE 350 boards.

The  boards  of  directors  of  the  Company’s  subsidiaries, 
which are non-operational, each comprise up to four male 
and no female directors. 

Human Rights 
The  Company  is  not  within  the  scope  of  the  Modern 
Slavery Act 2015 because it has not exceeded the turnover 
threshold and is therefore not obliged to make a slavery 
and human trafficking statement. 

The  Board  is  satisfied  that,  to  the  best  of  its  knowledge, 
the Company’s principal advisers, which are listed in the 
Company Information section, comply with the provisions 
of the UK Modern Slavery Act 2015. 

The Company’s business is solely in the UK and therefore 
is considered to be low risk with regards to human rights 
abuses. 

Community and Employees 
The  Company’s  properties  enable  the  provision  of  care 
to some of the most vulnerable people in the community, 
ensuring  safe  and  secure  accommodation,  tailored  to 
meet  individual  care  needs.  The  Company  has  increased 
the provision of care-based housing, bringing new supply 
to the sector and providing homes to over 4,200 people. 
All  of  the  Company’s  properties  enable  the  provision  of 
high  levels  of  care,  generating  local  jobs  and  helping  to 
support local economies. 

The  Company  has  no  employees  and  accordingly  no 
requirement to separately report on this area. 

The Investment Adviser is an equal opportunities employer 
who respects and seeks to empower each individual and 
the  diverse  cultures,  perspectives,  skills  and  experiences 
within its workforce.

42

Civitas Social Housing PLC Annual Report 2020

Strategic Overview

Business Model

C

S

O

C

I V ITAS

C
L

G P

I

A

L HOU S I N

1.
An individual with  
care requirements 
requires a home.

2.
The Local Authority 
designs a care package, 
identifying a care 
provider and property  
for the individual.

3a.
The care provider  
is paid the full amount  
for the care package  
and pays rent to the  
Housing Association.

3b.
The Housing  
Association is paid  
the rent directly.

4.
The Housing  
Association pays  
Civitas the rent.

Purpose of the Company 
The  Company  was  established  in  2016  with  the  purpose 
of  delivering  long-term  responsible,  stable  returns  to 
investors and achieving positive measurable social impact 
and  ESG  benefits on  a  large scale.  It  should  achieve  this 
as  a  result  of  introducing  long-term  equity  capital  into 
the  social  housing  sector  with  a  particular  focus  on 
care-based  community  housing.  By  doing  so,  this  would 
form  a  bridge  between  equity  investors  and  the  social 
housing  sector  and  bring  together  aspects  of  healthcare 
with social housing.

The Company has since developed the largest portfolio of 
care-based  community  housing  in  the  UK  that  provides 
long-term homes for more than 4,200 individuals across 
half the local authorities in England and Wales.

As  a  result  of  this  success,  the  Company  has  recently 
extended its mandate to be able to enter into transactions 
directly with the NHS and with leading charities with an 
interest in the provision of specialist housing that has a 
strong care or support element, is consistent with public 
policy  and  whose  costs  are  met  by  the  public  purse  for 
which it offers value for money. 

Investment Objective
The  Company’s  investment  objective  is  to  provide 
shareholders with an attractive level of income, together 
with the potential for capital growth from investing in a 
portfolio  of  Social  Homes,  which  benefits  from  inflation 
adjusted long-term leases or occupancy agreements with 
Approved Providers and to deliver, on a fully invested and 

geared basis, a targeted dividend yield of 5% per annum1, 
which  the  Company  expects  to  increase  broadly  in  line 
with inflation.

Investment Policy
The  Company’s  investment  policy  is  to  invest  in  a 
diversified  portfolio  of  Social  Homes  throughout  the 
United  Kingdom.  The  Company  intends  to  meet  the 
Company’s  investment  objective  by  acquiring,  typically 
indirectly via Special Purpose Vehicles, portfolios of Social 
Homes  and  entering  into  long-term  inflation  adjusted 
leases  or  occupancy  agreements  for  terms  primarily 
ranging from 10 years to 40 years with Approved Providers, 
where all management and maintenance obligations will 
be serviced by the Approved Providers. The Company will 
not  undertake  any  development  activity  or  assume  any 
development or construction risk. However, the Company 
may engage in renovating or customising existing homes, 
as necessary.

The  Company  may  make  prudent  use  of  leverage  to 
finance  the  acquisition  of  Social  Homes  and  to  preserve 
capital on a real basis.

The  Company  is  focused  on  delivering  capital  growth 
and  expects  to  hold  its  Portfolio  over  the  long  term  and 
therefore  it  is  unlikely  that  the  Company  will  dispose 
of  any  part  of  the  Portfolio.  In  the  unlikely  event  that  a 
part  of  the  Portfolio  is  disposed  of,  the  Directors  intend 
to  reinvest  proceeds  from  such  disposals  in  assets  in 
accordance with the Company’s investment policy.

1  The dividend yield is based on the original IPO price of 100 pence per Ordinary share. The target dividends are targets only and do not 
represent a profit forecast. There can be no assurance that the targets can or will be met and should not be taken as an indication of 
the  Company’s  expected  or  actual  future  results.  Accordingly,  potential  investors  should  not  place  any  reliance  on  these  targets  in 
deciding whether or not to invest in the Company or assume that the Company will make any distributions at all, and should decide for 
themselves whether or not the target dividend yields are reasonable or achievable.

Civitas Social Housing PLC Annual Report 2020

43

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationStrategic Overview continued

Investment Restrictions
The Company invests and manages the Portfolio with the 
objective of delivering a high quality, diversified Portfolio 
through the following investment restrictions:

• 

• 

• 

the Company only invests in Social Homes located in 
the United Kingdom;

the Company only invests in Social Homes where the 
counterparty to the lease or occupancy agreement is 
an Approved Provider;

no  lease  or  occupancy  agreement  shall  be  for  an 
unexpired  period  of  less  than  10  years,  unless  the 
shorter  leases  or  occupancy  agreements  represent 
part  of  an  acquisition  of  a  portfolio  which  the 
Investment  Adviser  intends  to  reorganise  such  that 
the average term of lease or occupancy agreement is 
increased to 15 years or above;

• 

the  aggregate  maximum  exposure  to  any  single 
Approved  Provider  is  25%  of  the  Gross  Asset  Value, 
once the capital of the Company is fully invested;

44

Civitas Social Housing PLC Annual Report 2020

• 

• 

• 

no  investment  by  the  Company  in  any  single 
geographical  area,  in  relation  to  which  the  houses 
and/or apartment blocks owned by the Company are 
located  on  a  contiguous  or  largely  contiguous  basis, 
exceeds 20% of the Gross Asset Value of the Company 
on a Portfolio NAV basis;

the Company only acquires completed Social Homes 
and will not forward finance any development of new 
Social Homes;

the  Company  does  not  invest  in  other  alternative 
investment 
investment 
companies; and

closed-end 

funds  or 

• 

the Company is not engaged in short selling.

The investment limits detailed above apply at the time of 
the acquisition of the relevant investment in the Portfolio 
once fully invested. The Company would not be required 
to dispose of any investment or to rebalance the Portfolio 
as a result of a change in the respective valuations of its 
assets.

Gearing Limit
The  Directors  seek  to  use  gearing  to  enhance  equity 
returns. The level of borrowing is set on a prudent basis 
for  the  asset  class  and  seeks  to  achieve  a  low  cost  of 
funds, whilst maintaining the flexibility in the underlying 
security  requirements  and  the  structure  of  both  the 
Portfolio and the Company.

The  Company  may,  following  a  decision  of  the  Board, 
raise debt from banks and/or the capital markets and the 
aggregate  borrowings  of  the  Company  is  always  subject 
to  an  absolute  maximum,  calculated  at  the  time  of 
drawdown, of 40% of the Gross Asset Value.

Debt  is  secured  at  asset  level,  whether  over  a  particular 
property  or  a  holding  entity  for  a  particular  series  of 
properties,  without  recourse  to  the  Company  and  also 
potentially at Company level with or without a charge over 
the Portfolio (but not against particular assets), depending 
on  the  optimal  structure  for  the  Company  and  having 
consideration  to  key  metrics  including  lender  diversity, 
cost  of  debt,  debt  type  and  maturity  profiles.  Otherwise 
there  will  be  no  cross-financing  between  investments 
in  the  Portfolio  and  the  Company  will  not  operate  as  a 
common treasury function between the Company and its 
investments. 

Use of Derivatives
The Company may choose to utilise derivatives for efficient 
portfolio  management.  In  particular,  the  Directors  may 
engage in full or partial interest rate hedging or otherwise 
seek  to  mitigate  the  risk  of  interest  rate  increases  on 
borrowings incurred in accordance with the gearing limits 
as part of the management of the Portfolio.

Cash Management
Until  the  Company  is  fully  invested,  and  pending 
re-investment  or  distribution  of  cash  receipts,  the 
Company  invests  in  cash,  cash  equivalents,  near  cash 
instruments and money market instruments. 

REIT Status
The Directors conduct the affairs of the Company so as to 
enable  it  to  remain  qualified  as  a  REIT  for  the  purposes 
of  Part  12  of  the  Corporation  Tax  Act  2010  (and  the 
regulations made thereunder).

Section 172 Statement and Stakeholder Engagement

Overview
The Directors’ overarching duty is to act in good faith and 
in a way that is most likely to promote the success of the 
Company as set out in section 172 of the Companies Act 
2006. In doing so, Directors must take into consideration 

the interests of the various stakeholders of the Company, 
the impact the Company has on the community and the 
environment,  take  a  long-term  view  on  consequences 
of the decisions they make, as well as aim to maintain a 
reputation for high standards of business conduct and fair 
treatment between the members of the Company. 

Fulfilling  this  duty  naturally  supports  the  Company 
in  achieving  its  investment  objective  and  helps  to 
ensure  that  all  decisions  are  made  in  a  responsible  and 
sustainable way. In accordance with the requirements of 
the  Companies  (Miscellaneous  Reporting)  Regulations 
2018,  the  Company  explains  how  the  Directors  have 
discharged their duties under Section 172 below.

To ensure that the Directors are aware of, and understand, 
their  duties,  they  are  provided  with  the  pertinent 
information  when  they  first  join  the  Board  as  well  as 
receiving  regular  and  ongoing  updates  and  training  on 
the  relevant  matters.  Induction  and  access  to  training 
is  provided  for  new  Directors.  They  also  have  continued 
access  to  the  advice  and  services  of  the  Company 
Secretary, and when deemed necessary, the Directors can 
seek  independent  professional  advice.  The  Schedule  of 
Matters  Reserved  for  the  Board,  as  well  as  the  Terms  of 
Reference  of  its  committees,  are  reviewed  regularly  and 
further describe Directors’ responsibilities and obligations 
and  include  any  statutory  and  regulatory  duties.  The 
Audit and Management Engagement Committee has the 
responsibility  for  the  ongoing  review  of  the  Company’s 
risk  management  systems  and  internal  controls  and, 
to  the  extent  that  they  are  applicable,  risks  related  to 
the  matters  set  out  in  Section  172  are  included  in  the 
Company’s  risk  register  and  are  subject  to  periodic  and 
regular reviews and monitoring. 

Stakeholders
A  company’s  stakeholders  are  normally  considered  to 
comprise  its  shareholders,  its  employees,  its  customers, 
its suppliers as well as the wider community in which the 
company operates and impacts. The Company is different 
in  that  as  an  investment  trust  it  has  no  employees  and, 
in terms of suppliers, the Company receives professional 
services  from  a  number  of  different  providers,  principal 
among them being the Investment Adviser. 

During  the  period  under  review,  the  Board  discussed 
which  parties  should  be  considered  as  stakeholders  of 
the  Company.  Following  a  comprehensive  review,  it 
was  concluded  that,  as  the  Company  is  an  externally 
managed  investment  company  with  no  employees,  its 
key  stakeholders  comprise  those  set  out  in  the  table  on 
pages  46  to  50.  The  importance  of  stakeholders  is  taken 
into  account  at  every  Board  meeting,  with  discussions 

Civitas Social Housing PLC Annual Report 2020

45

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationStrategic Overview continued

involving careful consideration of the longer-term consequences of any decisions and their implications for stakeholders. 
The  following  section  explains  why  these  stakeholders  are  considered  of  importance  to  the  Company  and  the  actions 
taken to ensure that their interests are taken into account by the Board as part of their decision making. 

Our stakeholders

Key areas of interest How we engage

Shareholders
Continued shareholder 
support 
and 
are 
engagement 
critical to the existence 
of  the  business  and 
the  delivery  of 
the 
long-term  strategy  of 
the business. 

•  Current and 

future financial 
performance

•  Strategy and 

business model

•  Corporate 
governance

•  ESG performance 
and sustainability

•  Dividend

The  Board  welcomes  shareholders’  views  and  places  great 
importance  on 
communication  with  the  shareholders  of  the  Company. The  Board  is  responsible  for 
the  content  of  communication  regarding  corporate  issues  and  for  communicating  its 
views to shareholders. The Board aims to ensure that shareholders are provided with 
sufficient information to understand the risk/reward balance to which they are exposed 
by  the  holding  of  shares  in  the  Company.  Active  engagement  with  shareholders  is 
carried  out  throughout  the  year  and  regular  communication  is  undertaken  to  ensure 
that  they  understand  the  performance  of  the  business. The  Board  is  committed  to 
maintaining  open  channels  of  communication  and  to  engaging  with  shareholders  in 
a manner which they find most meaningful, in order to gain an understanding of the 
views of shareholders. These include:

Annual  General  Meeting  –  The  Company  welcomes  and  encourages  attendance, 
voting and participation from shareholders at the AGM, at which shareholders have the 
opportunity to meet the Directors and Investment Adviser and to address questions to 
them directly. The Investment Adviser attends the AGM and provides a presentation on 
the Group’s performance and its future outlook. The Company values any feedback and 
questions it may receive from shareholders ahead of and during the AGM and takes 
action, as appropriate. 

Publications  – The  Annual  Report  and  Half-Year  Results  are  made  available  on  the 
Company’s website and the Annual Report is circulated to shareholders. These reports 
provide shareholders with a clear understanding of the Group’s portfolio and financial 
position. In addition to the Annual and Half-Year Reports, regularly updated information 
is available on the Company website, including quarterly factsheets, key policies, the 
investor  relations  policy  and  details  of  the  investment  property  portfolio.  Feedback 
and/or questions the Company receives from the shareholders help the Company evolve 
its reporting aiming to render the reports and updates transparent and understandable. 

Shareholder meetings – Shareholders are able to meet with the Investment Adviser 
and  the  Company’s  Joint  Brokers  throughout  the  year  and  the  Investment  Adviser 
provides  information  on  the  Company  on  the  Company’s  website.  Feedback  from 
all  shareholder  meetings  with  the  Investment  Adviser  and/or  the  Joint  Brokers,  and 
shareholders’ views, are shared with the Board on a regular basis. The Chairman and 
other  members  of  the  Board  are  available  to  meet  with  shareholders  to  understand 
their views on governance and the Company’s performance where they wish to do so. 

Shareholder  concerns  –  The  Board  gives  due  consideration  to  any  corporate 
governance  matters  raised  by  shareholders.  In  the  event  shareholders  wish  to  raise 
issues or concerns with the Board or the Investment Adviser, they are welcome to write 
to the Company at the registered office address set out on page 140. Other members 
of the Board are also available to shareholders if they have concerns that have not been 
addressed through the normal channels.

Investor relations updates – The Board regularly monitors the shareholder profile of 
the  Company. With  the  majority  of  shareholders  being  a  combination  of  institutional 
investors and private client brokers, the Board receives regular updates on investors’ 
views and attitudes from the Company’s Brokers and the Investment Adviser. During 
the year, several investor update meetings were held between the shareholders and 
one or more of the Chairman, the Investment Adviser and the Brokers. The results of 
these meetings were reported to the Board as part of the formal reporting undertaken 
by both the Investment Adviser and the Brokers. Included in the Report of the Directors 
on page 62 are details of substantial shareholdings in the Company.

On a regular basis (sometimes weekly) and at Board meetings, the Directors receive 
updates  from  the  Company’s  Brokers  on  the  share  trading  activity,  share  price 
performance and any shareholders’ feedback, as well as an update from the Company’s 
Investor Relations adviser, Buchanan, and the Investment Adviser on any publications or 
comments by the press. To gain a deeper understanding of the views of its shareholders 
and  potential  investors,  the  Investment Adviser  maintains  regular  contact  with  them 
and also undertakes investor roadshows. Any relevant feedback is taken into account 
when Directors discuss any possible fundraising or the future dividend policy. 

46

Civitas Social Housing PLC Annual Report 2020

Our stakeholders

Key areas of interest How we engage

Investment Adviser
Holding the Company’s 
shares offers investors 
an  investment  vehicle 
through which they can 
obtain exposure to the 
Company’s 
portfolio 
properties.  The 
of 
Investment  Adviser’s 
performance  is  critical 
for  the  Company  to 
successfully 
deliver 
investment 
its 
strategy  and  meet  its 
to  provide 
objective 
shareholders 
with 
an  attractive  level  of 
income,  together  with 
the potential for capital 
growth. 

•  Current and 

future financial 
performance

•  Shared commercial 
objectives with the 
Company

•  Operational 
excellence

•  Long-term 

development of 
its business and 
resources

•  ESG performance 
and sustainability

an 

Other service 
providers
In  order  to  function 
investment 
as 
trust  with  a  premium 
listing  on  the  London 
Stock  Exchange,  the 
relies  on 
Company 
a  diverse 
range  of 
reputable  advisers  for 
support  in  meeting  all 
relevant obligations.

•  Current and 

future financial 
performance

•  Shared commercial 
objectives with the 
Company

•  Operational 
excellence

•  Long-term 

development 
of the service 
providers’ 
businesses

•  Sustainability

Housing 
Associations/
Registered Providers

•  Current and future 

performance

•  Sustainability

•  Compliance 
and property 
management

•  Welfare of tenants

•  Lease obligations 

The management of the Company’s portfolio is delegated to the Investment Adviser, 
which manages the assets in accordance with the Company’s objectives and policies. 
At each Board meeting, representatives from the Investment Adviser are in attendance 
to present reports to the Directors covering the Company’s current and future activities, 
portfolio of assets and its investment performance over the preceding period. 

Maintaining a close and constructive working relationship with the Investment Adviser 
is  crucial  as  the  Board  and  the  Investment  Adviser  both  aim  to  continue  to  achieve 
consistent long-term returns in line with the Company's investment objective. Important 
components  in  the  collaboration  with  the  Investment  Adviser,  representative  of  the 
Company’s culture are:

•  operating in a fully supportive, co-operative and open environment and maintaining 

ongoing communication with the Board between formal meetings;

•  encouraging open discussion with the Investment Adviser, allowing time and space 

for original and innovative thinking;

•  recognising that the interests of the shareholders and the Investment Adviser are 
for the most part well aligned, adopting a tone of constructive challenge, balanced 
with robust negotiation of the Investment Adviser’s terms of engagement if those 
interests should not be fully congruent; 

•  drawing on Board members’ individual experience and knowledge to support the 

Investment Adviser in its monitoring of and engagement with other stakeholders; and

•  willingness to make the Board members’ experience available to support the 
Investment Adviser in the sound long-term development of its business and 
resources, recognising that the long-term health of the Investment Adviser is in the 
interests of shareholders in the Company.

The Company’s main functions are delegated to a number of service providers, including 
the  Administrator,  the  Company  Secretary,  the  AIFM,  the  Registrar,  the  Corporate 
Brokers  and  the  Depositary,  each  engaged  under  separate  contracts.  The  Board 
maintains regular contact with its key external providers and receives regular reporting 
from  them,  both  through  the  Board  and  Committee  meetings,  as  well  as  outside  of 
the regular meeting cycle. Their advice, as well as their needs and views, are routinely 
taken into account. Through its Audit and Management Engagement Committee, the 
Board formally assesses their performance, fees and continuing appointment at least 
annually to ensure that the key service providers continue to function at an acceptable 
level  and  are  appropriately  remunerated  to  deliver  the  expected  level  of  service. The 
Audit and Management Engagement Committee also reviews and evaluates the control 
environment in place at each service provider. 

The Company’s Housing Association partners are an important part of the investment 
model as the responsibility for collection of housing benefit and subsequent payment of 
rent, the maintenance of the properties under the full repairing and insuring leases and, 
most importantly, the safeguarding of the underlying tenants through the above means, 
lies with the Housing Associations.

The Investment Adviser works closely with the Company’s Housing Association partners 
to improve standards and governance and to introduce practices and procedures that 
make the Company’s investment processes ever more robust. 

The  Investment Adviser  has  a  constant  open  dialogue  with  the  Housing Association 
partners,  liaising  monthly  on  compliance,  health  and  safety,  maintenance  and 
future-proofing  schemes,  as  well  as  hosting  quarterly  seminars  to  discuss  current 
themes/trends affecting the sector, to troubleshoot and it serves as an opportunity to 
build relationships and share best practice. 

Civitas Social Housing PLC Annual Report 2020

47

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationStrategic Overview continued

Our stakeholders

Key areas of interest How we engage

Care providers

•  Current and future 

performance

•  Welfare of tenants

•  Lease obligations 

•  Void management

Tenants

•  Greater 

independence

•  Maintaining high 

level of care

•  Improved personal 

outcomes 

At  the  outset,  it  is  important  to  note  that  the  Company  does  not  have  any  legal  or 
operational responsibility for the delivery of care in the properties within the portfolio. 
However, the Board and the Investment Adviser have taken the view that they wish to 
have a detailed understanding of the delivery of care and the interaction with the major 
care providers who deliver this care.

Accordingly, the Investment Adviser maintains an active dialogue with many of the care 
providers to build constructive and informed relationships.

At  the  same  time,  as  part  of  transaction  due  diligence  at  the  time  of  acquisition  of 
properties,  the  Investment  Adviser  undertakes  due  diligence  with  respect  to  the 
operational and financial performance of all care providers who are proposed to deliver 
care  into  the  particular  properties.  This  includes  the  financial  standing  of  the  care 
provider, its CQC ratings and the nature of the SLA agreement covering voids between 
the care provider and the Housing Association.

The Investment Adviser is noted as having demonstrated considerable expertise and 
understanding of the care taking place within its properties.

The Company’s properties are adapted for the use of individuals with long-term care 
needs  within  a  community  setting  with  the  specific  aim  of  achieving  better  personal 
outcomes and independence for the individuals. 

The sector in which the Company operates is regarded as having achieved significant 
success  in  delivering  these  positive  outcomes  compared  to  long-term  older  style 
remote institutional care.

On a regular basis, members of the Investment Adviser visit properties accompanied 
by Housing Association and care provider partners to see first hand the nature of the 
housing  and  care  provision  that  is  being  delivered. This  is  supported  by  the  regular 
Housing Association seminars at which the wellbeing of tenants is discussed in detail. 

In  addition,  the  Company  undertakes  resident  case  studies  through  careful  and 
considered interaction via the care provider to assess the positive impact our properties 
and associated specialised care have had on the individual and their wellbeing.

Regulator of Social 
Housing

•  Financial and 

operational viability

The Company is not itself regulated by the RSH, but it is important to maintain open 
and regular dialogue to ensure that the Company and the RSH are working together to 
improve the sector. 

•  Governance

•  Compliance with 
health and safety, 
and regulatory 
standards

•  Safety and 

wellbeing of 
underlying tenants

The  deputy  CEO  of  the  RSH  was  recently  invited  to  attend  the  Company’s  Board 
meeting  to  share  thoughts  on  the  sector  and  the  ways  in  which  the  Company  could 
further evolve in order to assist the work of the RSH. This meeting was regarded by 
both parties as being very useful and constructive.

Over the past 18 months, the Investment Adviser has arranged and hosted a number 
of one-on-one meetings between the Company’s shareholders and the RSH. This has 
enabled shareholders to gain a better understanding of the approach to regulation taken 
by the RSH.

In addition, the Investment Adviser has a regular and ongoing dialogue with the RSH 
and with the Housing Association partners regulated by the RSH.

48

Civitas Social Housing PLC Annual Report 2020

Our stakeholders

Key areas of interest How we engage

•  Compliance 

with statutory 
and regulatory 
requirements

The  Company  regularly  considers  how  it  meets  various  regulatory  and  statutory 
obligations and follows voluntary and best practice guidance, and how any governance 
decisions it makes can have an impact on its shareholders and wider stakeholders, both 
in the shorter and in the longer term. 

Other regulatory 
authorities
can 
The  Company 
operate  with 
only 
the  approval  of 
its 
regulators  who  have 
a 
interest 
in  how  the  Company 
operates 
the 
market  and  treats  its 
shareholders.

legitimate 

in 

•  Governance based 
on best practice 
guidance

•  Better reporting to 
shareholders and 
other stakeholders

This year, the Company welcomed the results of the review of the Company’s Annual 
Report and Accounts for the year ended 31 March 2019, undertaken by the Conduct 
Committee  of  the  Financial  Reporting  Council  (“FRC”)*. The  FRC  had  not  raised  any 
questions or queries but did make a number of recommendations for improvements 
to  the  existing  disclosures  where  they  believed  this  would  benefit  the  users  of  the 
financial statements. The Directors welcomed the feedback, and wherever appropriate, 
the disclosures in this report have been enhanced, incorporating the FRC’s suggestions. 
Specifically,  the  Company  has  taken  on  board  the  comments  related  to  Alternative 
Performance  Measures  and  expanded  the  definitions  where  relevant,  and  removed 
reference to EPRA Net Initial Yield. Note 14 “Dividends” has been updated to include 
the amount of proposed dividend in addition to the amount per share to comply with 
the requirements of IAS 1 para 137.

*  The  FRC’s  review  was  based  solely  on  the  Company’s  2019  Annual  Report  and 
Accounts  and  did  not  benefit  from  detailed  knowledge  of  the  Company’s  business 
or an understanding of the underlying transactions entered into. The FRC provides no 
assurance that the Company’s 2019 Annual Report and Accounts were correct in all 
material respects as the FRC’s role is not to verify information provided but to consider 
compliance with reporting requirements.

It is important for the Company to build and maintain relationships with local authorities 
as they have an important role in identifying areas of high demand, agreeing rents and 
referrals to the Company’s schemes. 

The  Company  will  engage  with  the  local  authority  commissioner  either  directly,  or 
through specialist consultants, Housing Association and care provider partners as part 
of the Company’s due diligence to ensure that each property being acquired has been 
commissioned by the relevant local authority and that rent levels have been discussed 
and agreed.

Local authorities

•  Provision of safe 

and secure quality 
properties

•  Sustainability 
for long-term 
placements

Lenders
of 
Availability 
liquidity 
funding  and 
the 
to 
are  crucial 
ability 
Company’s 
advantage 
to 
of 
investment 
opportunities  as  they 
arise. 

take 

Communities
The Company’s assets 
rely  on  a  strong, 
connection 
positive 
with 
local 
the 
communities  in  which 
its business operates.

•  Current and 

future financial 
performance of the 
business

The Company has arranged debt facilities from a wide range of lenders and engages 
with  these  on  a  regular  basis  through  regular  meetings  and  presentations  to  ensure 
they are informed on all relevant areas of the business. The continual dialogue helps to 
support the credit relationships.

•  Openness and 
Transparency

•  Proactive approach 
to communication

•  Operational 
excellence

•  Acceptance of care 
in the community

A  key  component  of  the  Company’s  portfolio  is  that  the  properties  within  it  are  set 
within community environments so that individuals are able as part of their care plan to 
interact with the local community rather than being isolated. 

•  Availability of 

local facilities for 
tenants

This  is  achieved  in  consultation  with  local  authorities  in  determining  that  the  initial 
settings  are  appropriately  diversified  within  the  respective  community  and  are  not 
clustered in a way that would lead to isolation. 

This  assists  the  individuals  and  also  ensures  appropriate  integration  within  the 
community.  On  a  day-to-day  basis,  care  providers  and  Housing Associations  operate 
policies  to  ensure  positive  relationships  with  neighbours  and  surrounding  dwellings. 
The  activities  within  the  Company’s  properties  create  employment  within  the  local 
community for both housing and care workers.

Civitas Social Housing PLC Annual Report 2020

49

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationStrategic Overview continued

Our stakeholders

Key areas of interest How we engage

Charity partners

•  Delivering needed 

support to 
vulnerable adults

The  Company  supports  a  number  of  organisations  whose  objectives  are  to  provide 
improved  outcomes  for  vulnerable  adults  affected  by  homelessness  and  other  care 
needs. 

•  Improved 

well-being of 
vulnerable adults

The Company commits targeted financial support to fund specific programmes which 
help those affected by homelessness by teaching them skills and offering support to 
prevent them from being in that position again.

•  ESG performance 
and sustainability

The Company ensures regular calls and meetings with our charity partners to update 
on progress and projects being undertaken, as well as attending any event in support 
of their work.

The above mechanisms for engaging with stakeholders are kept under review by the Directors and will be discussed on a 
regular basis at Board meetings to ensure that they remain effective.

Culture 
The Directors agree that establishing and maintaining a healthy corporate culture among the Board and in its interaction 
with  the  Investment Adviser,  shareholders  and  other  stakeholders  will  support  the  delivery  of  its  purpose,  values  and 
strategy. The Board seeks to promote a culture of openness, debate and integrity through ongoing dialogue and engagement 
with its service providers, principally the Investment Adviser. 

The Board strives to ensure that its culture is in line with the Company’s purpose, values and strategy. As detailed in the 
Corporate Governance Statement, the Company has a number of policies and procedures in place to assist with maintaining 
a culture of good governance, including those relating to diversity and Directors’ conflicts of interest. The Board assesses 
and monitors compliance with these policies as well as the general culture of the Board through Board meetings and, 
in particular, during the annual evaluation process which is undertaken by each Director (for more information, see the 
performance evaluation section on page 71).

Key Performance Indicators (“KPIs”)

Measure

Explanation

Increase in IFRS  
NAV per share

Target 
to  achieve  capital  appreciation  whilst 
maintaining  a  low  risk  strategy  from  enhancing  the 
quality of cash flows from investments, by physical 
improvement  of  properties  and  by  creating  a 
significantly diversified, high-quality portfolio.

Result

IFRS NAV increase of 9.9p per share or 10.1% from IPO.

Dividends per share

Targeting 5.4p per share per annum for the coming 
year growing broadly in line with inflation.

Dividends  of  5.3p  per  share  declared  for  the  year  to  
31 March 2020.

Number of Local 
Authorities, Housing 
Associations and  
care providers

Target  risk  mitigation  through  a  diversified  portfolio 
(once  fully  invested)  with  no  more  than  25% 
exposure to any one Local Authority or single Housing 
Association and no more than 20% exposure to any 
single  geographical  area,  once  the  capital  of  the 
Company is fully invested.

As at 31 March 2020:

•  164 Local Authorities

•  15 Housing Associations

•  117 Care Providers

The  Company’s  largest  single  exposure  is  to  Auckland 
Housing  Association  and  currently  stands  at  24%. The 
largest geographical concentration is in the South West, 
being 14.1%.

Loan to Gross Assets Assets Target debt drawn of 35% of gross assets.

Leverage as at 31 March 2020 of 26.9% of gross assets.

50

Civitas Social Housing PLC Annual Report 2020

Alternative Performance Measures 

Adjusted 
Performance 
Measure

Portfolio NAV

Definition

IFRS  NAV  adjusted  to  reflect  investment 
property valued on a portfolio basis rather than 
on an individual asset basis.

Performance Measure

Portfolio NAV
Portfolio NAV per share

31 March
2020

31 March
2019

£735,704,000 
118.35p

£741,170,000
119.07p

Company 
Adjusted 
Earnings

Company  Specific  Earnings  Measure  which 
adds  back  the  finance  costs  associated  with 
the C share financial liability.

Adjusted Earnings
Adjusted Earnings per share 

£28,814,000 
4.63p

£22,612,000
3.63p

For a reconciliation of the Portfolio NAV to the IFRS results please see note 6 to Appendix 1 on page 142. For detailed 
workings  reconciling  the  Company  Adjusted  Earnings  to  the  IFRS  results,  please  see  Appendix  1  to  these  financial 
statements on pages 141 to 143.

EPRA 
The Company is a member of the European Public Real Estate Association (“EPRA”). EPRA has developed and defined the 
following performance measures to give transparency, comparability and relevance of financial reporting across entities 
which  may  use  different  accounting  standards.  The  Company  is  pleased  to  disclose  the  following  measures  which  are 
calculated in accordance with EPRA guidance:

EPRA 
Performance 
Measure

Definition

Earnings

Earnings from operational activities.

EPRA NAV

Net Asset Value adjusted to include properties 
and  other  investment  interest  at  fair  value 
and  to  exclude  certain  items  not  expected  to 
crystallise in a long-term investment property 
business model.

EPRA NNNAV EPRA NAV adjusted to include the fair values 
of  (i)  financial  instruments,  (ii)  debt  and  (iii) 
deferred taxes.

EPRA Vacancy 
Rate

Estimated  Market  Rental  Value  (“ERV”)  of 
vacancy  space  divided  by  ERV  of  the  whole 
portfolio. 

EPRA Performance Measure

EPRA Earnings
EPRA Earnings per share (basic)
EPRA Earnings per share (diluted)

31 March
2020

£28,814,000
4.63p
4.63p

31 March
2019

£16,212,000
3.81p
3.63p

EPRA Net Asset Value
EPRA NAV per share (diluted)

£671,042,000
107.95p

£666,508,000
107.08p

EPRA NNNAV
EPRA NNNAV per share (diluted)

£667,560,000
107.39p

£665,858,000
106.97p

EPRA Vacancy Rate

0%

0%

EPRA Costs 
Ratio

Administrative  and  operating  costs  (including 
and excluding costs of direct vacancy) divided 
by gross rental income. 

EPRA Costs Ratio
EPRA Costs Ratio (excluding direct 
vacancy costs)

21.48%
21.48%

26.95%
26.98%

For  detailed  workings  reconciling  the  above  measures  to  the  IFRS  results,  please  see  Appendix  1  to  these  financial 
statements on pages 141 to 143.

Civitas Social Housing PLC Annual Report 2020

51

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationPrincipal Risks and Risk Management

The Board considers that the risks detailed below are the principal risks facing the Group currently, along with the risks 
detailed in note 34 to the financial statements. These are the risks that could affect the ability of the Company to deliver 
its strategy. The Board confirms that the principal risks of the Company, including those which would threaten its future 
performance,  solvency  or  liquidity,  have  been  robustly  assessed  throughout  the  year  ended  31  March  2020,  and  that 
processes are in place to continue this assessment. Further details of risk management processes that are in place can be 
found in the Corporate Governance Statement on pages 71 and 72. The principal and emerging risks and uncertainties 
relating to the Group are regularly reviewed by the Board along with the internal controls and risk management processes 
that are used to mitigate these risks. The principal risks and management of those risks are described below:

VERY HIGH

HIGH

MEDIUM

LOW

T
C
A
P
M

I

VERY LOW

9

10

VERY
UNLIKELY

UNLIKELY

POSSIBLE

LIKELY

PROBABILITY

VERY
LIKELY

Principal risks and uncertainties

1.  Strategy and  

competitiveness risks

Impact

How managed/mitigated

The  Company  and  its  operations 
are  subject  to  laws  and  regulations 
enacted  by  national  and 
local 
governments 
government 
policy.

and 

Any change in the laws, regulations 
and/or  government  policy  affecting 
the  Company  and  its  operations 
may  have  a  material  adverse  effect 
on  the  ability  of  the  Company  to 
successfully  pursue  its  investment 
investment 
policy  and  meet 
objective  and  on  the  value  of  the 
Company and the shares.

its 

The Company focuses on niche real 
estate sectors where it believes the 
regulatory framework to be robust.

Impact:

Very high

The  Board  obtains  regular  updates 
from  professional 
to 
monitor developments in regulation 
and legislation.

advisers 

Probability:

Unlikely

2.  Strategy and  

competitiveness risks

Impact

How managed/mitigated

As  a  result  of  competition  from 
other  purchasers  of  social  housing 
properties,  the  Company’s  ability 
to  deploy  capital  effectively  within 
a  reasonable  timeframe  may  be 
restricted  or  the  net  initial  yields 
at  which  the  Company  can  acquire 
properties  may  decline  such  that 
target returns cannot be met.

The  rate  of  capital  deployment 
would  drop,  decreasing  returns  to 
shareholders.

The Company has strong links with 
vendors  and  a  robust  pipeline  of 
future acquisitions.

Impact:

High

The  Board  regularly  reviews  the 
pipeline of potential acquisitions.

Probability:

Unlikely

52

Civitas Social Housing PLC Annual Report 2020

3.  Investment  

management risk

Impact

How managed/mitigated

Tenant defaulting under the terms of 
a lease.

Loss  of  rental  income  in  the  short 
term.

The portfolio is diversified to reduce 
the  impact  of  default.  Extensive 
diligence is undertaken on all assets, 
which is reviewed and challenged by 
the Board.

The  Board  is  provided  with  regular 
updates  on  the  tenants  with  any 
concerns raised for discussion.

Impact:

Medium

Probability:

Likely

4.  Investment  

management risk

Impact

How managed/mitigated

The value of the investments made 
by  the  Company  may  change  from 
time  to  time  according  to  a  variety 
including  movements 
of  factors, 
in 
inflation, 
general  market  pricing  of  similar 
investments,  share  prices  and 
discount.

interest 

rates, 

The  valuation  of  the  Company’s 
assets  would  fall,  decreasing  the 
Net Asset Value of the Company.

stable, 

The  Company  invests  in  projects 
with 
predetermined,  
long-term  leases  in  place  with  CPI 
or  CPI  plus  1%  indexation  and  its 
strategy  is  not  focused  on  sale  of 
properties.

Impact:

High

Probability:

Unlikely

factors 

The Board receives regular updates 
impact 
on 
investment  valuations,  such  as  the 
current COVID-19 pandemic.

that  might 

5.  Investment  

management risk

Due  diligence  may  not  reveal  all 
facts  and  circumstances  that  may 
be  relevant  in  connection  with  an 
investment  and  may  not  prevent 
an  acquisition  being  materially 
overvalued  or  rental  streams  being 
at risk.

Impact

How managed/mitigated

The  Company  would  overpay 
for  assets 
impairing  shareholder 
value,  reducing  rental  income  and 
therefore returns.

Impact:

High

Probability:

Unlikely

The  Company  undertakes  detailed 
due  diligence  on  the  properties, 
their  condition,  the  proposed  rental 
levels  –  benchmarking  against 
comparable  schemes  using  both 
external consultants where required 
and  its  own  proprietary  database 
–  and  on  the  Registered  Providers 
and  care  providers  involved  in  each 
property to ensure that the purchase 
price is robust.

The  Board  considers 
diligence 
approving acquisitions.

undertaken 

the  due 
when 

6.  Investment 

management risk

Loss of key staff at the Investment 
Adviser.

Impact

How managed/mitigated

reduction 

Negative investor sentiment leading 
to  a 
in  share  price. 
Reduction  in  ability  to  source  off 
market and favourable deals.

The  Board  considers  the  risk  of 
the  Investment  Adviser  losing  key 
staff  and  the  succession  plans  the 
Investment Adviser has in place.

Impact:

High

Probability:

Unlikely

Civitas Social Housing PLC Annual Report 2020

53

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationPrincipal Risks and Risk Management continued

7.   Investment  

management risks

Impact

How managed/mitigated

Failure  to  monitor  that  contingent 
activities  are  completed  by  the 
Registered  Providers  or  other 
parties.

in 

Deterioration 
the  underlying 
quality,  and  therefore  value,  of  the 
Company’s property.

Contingent  actions  are  regularly 
monitored and followed up.

Impact:

Medium

The  Board  is  kept  apprised  of  any 
breach of lease obligations.

Probability:

Unlikely

8.  Investment  

management risks

Impact

How managed/mitigated

Lack of availability of debt financing 
or other capital.

The  rate  of  capital  deployment 
would  drop,  decreasing  returns  to 
shareholders.

The Company has strong links with 
a number of banks and other capital 
sources.

Impact:

Medium

The Board closely considers any new 
loan  facility  proposed  and  receives 
regular updates on debt and capital 
markets for consideration.

Probability:

Unlikely

9. Operational risks,  
including cyber crime

Impact

How managed/mitigated

Counterparty 
Registered Providers, lenders)

failure 

(custodian, 

Loss  of  operational  capabilities, 
potential loss of rental income.

Registered Providers are themselves 
regulated  by  the  RSH  and  are 
required  to  meet  those  and  other 
regulatory  and  legal  requirements. 
In  addition,  the  Company’s  leases 
include  the  obligation  to  report 
levels of compliance with regard to 
health and safety. 

Impact:

Medium

Probability:

Unlikely

The Company operates policies that 
ensure the portfolio is diversified in 
terms of counterparty risk.

Other  service  providers  operate 
procedures  that  seek  to  mitigate 
risk and the Company seeks to work 
with  parties  that  have  a  positive 
reputation and can demonstrate that 
they have implemented appropriate 
risk control over their activities.

the 

regarding 

extent 
Details 
impact  of  COVID-19  on  the 
of 
Company’s  counterparties  are  set 
out on pages 30 and 31.

10.  Operational risks,  

including cyber crime

Disruption  to,  or  failure,  of  the 
systems  or  general  operations  of 
third  party  providers  could  prevent 
accurate  reporting  and  monitoring 
of the Company’s financial position. 
This includes the risk of cyber crime 
and  potential  threat  to  security, 
business continuity and reputation.

Impact

How managed/mitigated

Loss  of  operational  capabilities, 
potential regulator actions.

Alternative  service  providers  would 
need  to  be  identified  and  activities 
transferred.

The  Board  monitors  the  services 
provided by the Investment Adviser 
and other service providers and the 
key  elements  which  are  designed 
to provide effective internal control. 
All service providers are required to 
have robust IT security and disaster 
recovery contingency plans in place.

Impact:

Medium

Probability:

Unlikely

54

Civitas Social Housing PLC Annual Report 2020

Civitas Social Housing PLC Annual Report 2020

55

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationGoing Concern and Viability Statement

The Directors believe that there are currently no material 
uncertainties  in  relation  to  the  Company’s  ability  to 
continue in operation for a period of at least 12 months 
from  the  date  of  approval  of  the  Company’s  financial 
statements and therefore have adopted the going concern 
basis in the preparation of the financial statements.

Viability Statement
The Directors present the Company’s viability statement 
which  summarises  the  results  of  their  assessment  of 
the  Company’s  current  position,  its  principal  risks  and 
prospects over a period to 31 March 2025. The prospects 
were assessed over a five-year period, acknowledging that 
the Company will have its first continuation vote in 2022, 
for the following reasons:

i) 

the  Company’s 
five-year period;

long-term 

forecast  covers  a 

ii)  the  length  of  service  level  agreements  between 
is 
Housing  Associations  and  care  providers 
typically five years; and

iii)  the Company’s leases are typically 25 years on fully 
repairing and insuring leases, enabling reasonable 
certainty of income over the next five years.

forecast 

five-year 

incorporates 
The  Company’s 
assumptions  related  to  the  Company’s 
investment 
strategy  and  principal  risks  from  which  performance 
results,  cash  flows  and  key  performance  indicators  are 
forecast. The principal risks are set out on pages 52 to 54. 
Of these risks, those which are expected to have a higher 
impact  on  the  Company’s  longer-term  prospects  are 
those related to future government housing policies. The 
Company  has  considered  its  strategy  over  a  longer  term 
and,  in  light  of  the  inherent  demand  for  the  Company’s 

Going Concern
The Board regularly reviews the position of the Company 
and  its  ability  to  continue  as  a  going  concern  at  its 
meetings.  The  financial  statements  set  out  the  current 
financial position of the Company.

The  Company  acquires  high-quality  property  with  a 
particular  focus  on  property  providing  care  for  the  long 
term.  The  properties  acquired  are  on  long-term  full 
repairing and insuring leases in a sector of the market with 
very high levels of need. The cost base of the Company is 
proportionately  low  compared  to  revenue  and  there  is  a 
high  level  of  certainty  over  cost  to  be  incurred.  On  this 
basis, the Company is expected to be viable well beyond 
the  five-year  term  considered  in  the  Company’s  testing 
below.

As at 31 March 2020, the Company held cash balances of 
£49.3  million  (net  of  operating  and  financing  amounts 
due) of which approximately £14 million was allocated in 
respect of transactions completing in 2020 – £1.8 million in 
respect of two properties in Telford and one in Sunderland 
which the Company has conditionally exchanged on, and 
£12.1  million  in  relation  to  two  properties  in  Wales  for 
which  the  Company  has  entered  into  a  conditional  sale 
and  purchase  agreement.  We  have  allocated  £10  million 
(estimated)  relating  to  a  capital  payment  contingent  on 
certain  financial  obligations  being  met  at  the  properties 
in Wales. The remaining cash balances are being held as a 
cash contingency that the Company retains as a matter of 
financial prudence. The Board has evaluated the financial 
position  of  the  Company  and  is  confident  in  the  ability 
to  raise  debt  and/or  equity  capital  in  order  to  fund  the 
Company’s  investments  for  the  next  12  months  and  to 
facilitate the payment of dividends to shareholders at the 
targeted  rate.  Based  on  this,  the  Board  believes  that  the 
Company is in a position to manage its financial risks.

56

Civitas Social Housing PLC Annual Report 2020

• 

deterioration  in  economic  outlook,  such  as  any 
negative impact due to Brexit, impact of COVID-19, 
or  change  in  government  housing  policy  which 
could impact the fundamentals of the social housing 
sector, including a negative impact on valuations and 
rental uplifts.

The  remaining  principal  risks  and  uncertainties,  whilst 
having  an  impact  on  the  Company’s  business,  are 
not  considered  by  the  Directors  to  have  a  reasonable 
likelihood of impacting the Company’s viability over the 
five-year  period,  therefore  the  scenarios  outlined  above 
are the only ones that have been specifically tested. Based 
on the results of  their assessment, the Directors have a 
reasonable expectation that the Company will be able to 
continue in operation and meet its liabilities as they fall 
due over the five-year period of their assessment.

Approval of Strategic Report
The  Group  Strategic  Report  was  approved  by  the  Board 
and signed on its behalf by:

Michael Wrobel
Chairman

29 June 2020

properties  and  the  vulnerable  nature  of  the  ultimate 
tenant,  the  risk  of  change  in  future  housing  policy  is 
considered to be limited. The principal risks are mitigated 
by the Company’s risk management and internal control 
processes, which function on an ongoing basis. The Board, 
via delegation to the Audit and Management Engagement 
Committee, monitors the effectiveness of the Company’s 
risk  management  and  internal  control  processes  on  an 
ongoing  basis.  The  monitoring  activities  are  described 
in the Report of the Audit and Management Engagement 
Committee on pages 65 to 67 and include direct review 
and  challenge  of  the  Company’s  documented  risks,  risk 
ratings  and  controls,  and  review  of  performance  and 
compliance reports prepared by the Company’s advisers 
and the independent external auditors.

The  Board  of  Directors  has  carried  out  a  robust 
assessment  of  the  principal  and  emerging  risks  facing 
the  Company,  including  those  that  would  threaten 
its  business  model,  future  performance,  solvency  and 
liquidity. Where appropriate, the Company’s forecasts are 
subject  to  sensitivity  analysis,  which  involves  applying 
severe  conditions  and  flexing  a  number  of  assumptions 
simultaneously.  The  sensitivities  performed  were 
designed to provide the Directors with an understanding 
of the Company’s performance in the event of severe but 
plausible  scenarios,  taking  full  account  of  mitigating 
actions that could be taken to avoid or reduce the impact 
or occurrence of the underlying risks outlined below:

• 

• 

• 

reduction  in  availability  of  suitable  assets  for 
acquisition;

tenant defaulting under a lease;

lack of availability for debt financing or other capital; 
and

Civitas Social Housing PLC Annual Report 2020

57

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationBoard of Directors

The Directors of the Company who were in office during the period and up to the date of signing the financial statements 
were:

Michael Wrobel 
(Chairman)

Michael  has  over  40  years’  experience  in  the 
investment  industry.  He  is  the  non-executive 
chairman  of  The  Diverse  Income  Trust  plc. 
He  serves  as  a  trustee  director  of  the  BAT  UK 
Pension Fund and is chair of its Investment and 
Funding Committee. He is also the chairman of 
trustees of the Thornton’s Pension Scheme and 
Deutsche Bank UK Pension Schemes. Michael is 
a trustee of the Cooper Gay (Holdings) Limited 
Retirement  Benefits  Scheme  and  acts  as  an 
independent  investment  adviser  to  a  number 
of  Rio  Tinto  pension  schemes.  Formerly, 
Michael  was  a  non-executive  director  of 
JPMorgan  European  Smaller  Companies  Trust 

Caroline Gulliver
(Director)

Caroline  is  a  chartered  accountant  with  over 
25  years’  experience  at  Ernst  &  Young  LLP, 
latterly as an executive director before leaving 
in  2012.  During  that  time,  she  specialised  in 
the  asset  management  sector  and  developed 
extensive experience of investment trusts. She 
was a member of various technical committees 
of  the  Association  of  Investment  Companies. 
She is also a non-executive director and audit 
committee chair for JP Morgan Global Emerging 

Peter Baxter
(Director)

Peter  has  over  30  years’  experience  in  the 
investment  management  industry.  He  is  a 
managing  director  of  Project  Snowball  LLP,  a 
social  impact  investment  organisation,  and 
a  trustee  of  Trust  for  London,  a  charitable 
foundation. He is also a non-executive director 
of  BlackRock  Greater  European  Investment 
Trust  plc.  Previously,  he  served  as  Chief 
Executive  of  Old  Mutual Asset  Managers  (UK) 

plc  and  NatWest  Smaller  Companies  PLC.  He 
has  served  as  a  director  of  the  Association 
of  Investment  Companies,  the  Investment 
Management  Association 
and  CoFunds. 
He  previously  worked  at  Morgan  Grenfell, 
Fidelity  International,  Gartmore  Investment 
Management  and  F&C  Management.  Michael 
has  an  M.A.  in  Economics  from  Cambridge 
University.

Michael  was  appointed  to  the  Board  on 
24  October  2016  and  has  served  as  Chairman 
since his appointment.

Income  Trust  plc, 

Markets 
International 
Biotechnology Trust plc and Aberdeen Standard 
European Logistics Income PLC.

Caroline  was  appointed  to  the  Board  on 
24  October  2016  and  has  served  as  Audit 
and  Management  Engagement  Committee 
Chairman since her appointment.

Ltd,  and  has  worked  for  Schroders  and  Hill 
Samuel  in  a  variety  of  investment  roles.  He 
holds  an  MBA  from  London  Business  School 
and is an associate of the Society of Investment 
Professionals. 

Peter was appointed to the Board on 24 October 
2016 and is the Senior Independent Director.

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Civitas Social Housing PLC Annual Report 2020

Alastair Moss 
(Director)

Alastair is a property development lawyer with 
over  20  years’  experience  and  is  Co-Head  of 
Real  Estate  at  Memery  Crystal  LLP.  Formerly, 
he  has  been  a  non-executive  director  and  a 
member of the Audit and Treasury Committees 
of  Notting  Hill  Genesis  Trust.  He  is  a  former 
Chairman  of  the  Investment  Committee  of 
the  City  of  London  Corporation  and  chaired 
its Property Investment Board. He is currently 
Chair of the City’s Planning and Transportation 
Committee and, as such, is the political lead for 

all built environment and transport matters in 
the Square Mile. He is a Trustee of Marshall’s 
Charity.  He  has  also  been  a  board  member  of 
Soho  Housing Association  and  was  a  member 
of the Area Board of CityWest Homes. He was 
a  Councillor  at  Westminster  City  Council  for 
12  years,  including  his  tenure  as  Chairman  of 
the Planning & City Development Committee. 

Alastair  was  appointed  to  the  Board  on 
24 October 2016.

Alison Hadden
(Director)

Alison  has  over  25  years’  experience  in  the 
housing  industry.  She  started  her  career  at 
Dudley  Metropolitan  Borough  Council  and 
Birmingham City Council, and then went on to 
hold chief executive positions at several major 
including  Paradigm 
housing  associations, 
Housing,  a  13,000-home  housing  association 
based  in  Buckinghamshire.  Alison  has  also 
been  an  executive  director  at  Circle  Housing, 
one of the largest housing associations in the 
UK  with  over  67,000  homes.  In  these  roles, 
she has worked with many of the stakeholders 
in  the  industry,  including  the  Regulator  of 

Social  Housing.  Alison  was  previously  the 
Chair of Housing Plus Group, an 18,000-home 
housing association group in Staffordshire and 
Shropshire.  She  is  currently  a  non-executive 
director  and  member  of  the  Audit  and 
Risk  Committee  of  Yorkshire  Housing,  a 
20,000-home  housing  association  operating 
in  the  Yorkshire  area,  and  a  non-executive 
director  and  member  of  the  Governance 
Committee of Peaks and Plains Housing.

Alison  was  appointed  to  the  Board  on 
21 November 2019.

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationReport of the Directors

The Directors present their Report and the audited financial statements for the year ended 31 March 2020.

Principal Activities
The Company is a closed-ended investment company and 
is a REIT which was incorporated in England and Wales 
on  29  September  2016.  The  Company  is  the  holding 
company  of  a  number  of  subsidiaries  and  its  Ordinary 
shares  were  admitted  to  trading  on  the  Main  Market 
of  the  London  Stock  Exchange  on  18  November  2016. 
The  Company  invests  in  properties  or  property-holding 
SPVs, either directly or via a wholly-owned subsidiary, in 
accordance with the Company’s investment objective and 
policy.

Business Review
A  review  of  the  business  and  future  developments  is 
contained in the Chairman’s Statement and Investment 
Adviser’s  Report.  The  principal  risks  and  uncertainties 
are detailed on pages 52 to 54. See note 36 for a summary 
of the post balance sheet events.

Results and Dividends
The results for the year are shown on page 92. 

The following dividends were paid on the Ordinary shares 
during the year:

First dividend

Second dividend

Third dividend

Fourth dividend

1.325p per share paid 
on 7 June 2019

1.325p per share paid 
on 6 September 2019

1.325p per share paid 
on 29 November 2019

1.325p per share paid 
on 28 February 2020

Since  the  year  end,  the  Company  has  declared  the 
following dividend:

Quarterly dividend

1.325p per share paid 
on 12 June 2020

No final dividend is being recommended on the Ordinary 
shares.

Directors
The  members  of  the  Board  are  listed  on  pages  58  and 
59.  Alison  Hadden  was  appointed  as  a  Director  on 
21 November 2019. All other Directors served throughout 
the period under review.

The  Board  consists  solely  of  non-executive  Directors, 
each of whom is independent of the Investment Adviser 

and the Company itself. The Company has no executive 
directors or employees.

In accordance with Board policy, all Directors will retire 
and, being eligible, will stand for re-election at the AGM, 
with the exception of Alison Hadden who will be standing 
for election at the forthcoming AGM, being the first AGM 
since her appointment.

Performance evaluation of the Board, its Committee and 
individual Directors is carried out in accordance with the 
procedure set out on page 71.

No  Director  is  under  a  contract  of  service  with  the 
Company  and  no  Director  or  any  persons  connected 
with  them  had  a  material  interest  in  the  transactions 
and arrangements of the Company. Details of Directors’ 
remuneration are set out in the Directors’ Remuneration 
Report on pages 75 to 79.

The beneficial interests of the Directors in the securities 
of the Company are set out in the Directors’ Remuneration 
Report on page 79.

Through  their  Letters  of  Appointment,  the  Company 
has provided indemnities to the Directors, to the extent 
permitted by law and the Company’s Articles, in respect 
of liabilities which may arise in connection with  claims 
relating to their performance or the performance of the 
Company  whilst  they  are  Directors.  There  are  no  other 
qualifying third party indemnities in force.

The  general  powers  of  the  Directors  are  contained 
within  the  relevant  UK  legislation  and  the  Company’s 
Articles  of  Association.  The  Directors  are  entitled  to 
exercise  all  powers  of  the  Company,  subject  to  any 
limitations  imposed  by  the  Articles  of  Association  or 
applicable legislation. As set out on page 61, the Articles 
of Association may only be amended by way of a special 
resolution of shareholders.

Capital Structure

Issue of shares
At the AGM held on 5 September 2019, the Directors were 
authorised to issue equity securities up to an aggregate 
nominal amount of £622,461 (being approximately 10% 
of the issued Ordinary share capital). The Company was 
also authorised to disapply pre-emption rights in respect 
of equity securities and to issue equity securities for cash 
up  to  an  aggregate  nominal  amount  equal  to  £622,461 
(being  approximately  10%  of  the  issued  Ordinary  share 
capital).

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Civitas Social Housing PLC Annual Report 2020

No Ordinary shares were issued under these authorities 
during  the  year.  Ordinary  shares  would  be  issued  at  a 
price of not less than the net asset value per share at the 
time of issue.

Proposals  for  the  renewal  of  the  Directors’  authority  to 
issue shares will be set out in the Notice of AGM.

Purchase of own shares
At  the  AGM  held  on  5  September  2019,  the  Directors 
were granted the authority to buy back up to 93,306,960 
Ordinary shares, being 14.99% of the Ordinary shares in 
issue at the time of the passing of the resolution.

During  the  year,  the  Company  purchased  in  the  stock 
market 815,000 shares (with a nominal value of £8,150) 
to  be  held  in  treasury,  at  a  cost  of  £699,000.  This 
represented 0.13% of the issued share capital at 31 March 
2019.  During  the  year,  no  shares  were  bought  back  for 
cancellation.

The share purchases were made with a view to reducing 
discount  volatility  and  maintaining  the  middle  market 
price  at  which  the  shares  traded  close  to  the  net  asset 
value.

The  remaining  authority  to  buy  back  up  to  92,491,960 
shares  will  expire  at  the  conclusion  of  the  forthcoming 
AGM, when a resolution for its renewal will be proposed. 
Further  information  will  be  contained  in  the  Notice  of 
AGM,  which  will  be  circulated  to  shareholders  in  due 
course.

Current share capital
As  at  31  March  2020,  and  as  at  the  date  of  this  report, 
there were 622,461,380 Ordinary shares in issue, of which 
815,000  shares  were  held  in  treasury.  The  total  voting 
rights of the Company as at 31 March 2020 and 29 June 
2020, the date of signing this report, were 621,646,380.

Shareholder Rights

Ordinary shares
Each  Ordinary  shareholder  is  entitled  to  one  vote  on 
a  show  of  hands  and,  on  a  poll,  to  one  vote  for  every 
Ordinary  share  held.  The  right  to  attend  and  vote  at 
general  meetings  of  the  Company  may  be  restricted 
where  a  shareholder  has  failed  to  provide  information 
pursuant  to  a  notice  served  under  section  793  of  the 
Companies Act 2006. The Ordinary shares carry the right 
to receive dividends declared by the Company. Provided 
the Company has satisfied all of its liabilities, during the 
winding-up  of  the  Company,  the  holders  of  Ordinary 
shares  are  entitled  to  all  of  the  surplus  assets  of  the 
Company.

Transfers of shares
There is no restriction on the transfer of the Company’s 
shares  other  than  transfers  to  more  than  four  joint 
transferees  and  transfers  of  shares  which  are  not  fully 
paid up or where the transferor or any other person whom 
the Company reasonably believes to be interested in the 
transferor’s  shares  has  been  duly  served  with  a  notice 
pursuant to section 793 of the Companies Act 2006.

There are no special rights with regard to control attached 
to securities; no agreements between holders of securities 
regarding their transfer known to the Company; and no 
agreements  which  the  Company  is  party  to  that  might 
affect its control following a successful takeover bid.

Articles of Association
The  Company’s  Articles  of  Association  may  only  be 
amended by a special resolution at a general meeting of 
the shareholders.

Management Arrangements

Investment Adviser
The Board has appointed the Investment Adviser, Civitas 
Investment Management Limited, to provide investment 
advice  and  to  manage  the  property  portfolio  and  the 
associated day-to-day activities, including management 
of tenanted properties and marketing activities. CIM is a 
specialist investor in social housing property, with a focus 
on specialist social housing and has extensive experience 
in social housing and real estate investment.

The  duties  of  CIM  include  the  sourcing  of  investment 
opportunities  that  meet  the  investment  criteria  of 
the  Company,  controlling  the  acquisition  of  approved 
properties,  management  of  all  properties  within  the 
portfolio,  ongoing  monitoring  of  the  properties  and 
tenants,  maintaining  compliance  with  all  relevant  rules 
and  regulations,  and  providing  marketing  and  investor 
relations services to the Company. 

Details of the fees payable to the Investment Adviser are 
described in note 8 of the financial statements. As set out 
in  the  2019 Annual  Report  of  the  Company,  with  effect 
from  26  April  2019,  the  basis  for  the  calculation  of  the 
Investment  Adviser’s  fees  was  changed  from  Portfolio 
NAV to IFRS NAV.

The agreement with CIM is terminable on not less than 
12  months’  notice  by  either  party,  such  notice  not  to 
expire earlier than 30 May 2024.

The  performance  of  the  Investment  Adviser  has  been 
reviewed  on  an  ongoing  basis  throughout  the  period 
by the Board at its quarterly meetings. A formal annual 

Civitas Social Housing PLC Annual Report 2020

61

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationReport of the Directors continued

evaluation is also carried out by the Audit and Management 
Engagement Committee. The Board considers a number 
of factors including investment performance, the quality 
and  quantity  of  investment  opportunities  presented, 
the  skills  and  experience  of  key  staff  and  the  capability 
and  resources  of  the  Investment  Adviser  to  deliver 
satisfactory performance for the Company. The Board is 
satisfied with the performance of the Investment Adviser 
and considers its continued appointment to be in the best 
interests of the Company and its shareholders.

AIFM
G10  Capital  Limited  (“G10”  or  the  “AIFM”)  has  been 
appointed  as  the  Company’s  AIFM  with  effect  from  24 
August 2017. The AIFM performs certain risk management 
functions  for  the  Company  and  oversees  the  portfolio 
management functions exercised by CIM. G10 is part of 
the  Luxembourg-based  IQ-EQ  Group,  which  provides 
professional  services  to  the  finance  industry.  The AIFM 
receives an annual management fee of 0.03% of the total 
Company NAV for its services, subject to a minimum of 
£96,000 per annum, and the agreement is terminable on 
three months’ notice by either party.

Depositary
Indos Financial Limited was appointed as the Company’s 
Depositary with effect from 1 June 2018. The Depositary 
provides  cash  monitoring,  safekeeping  and  asset 
verification  and  oversight  functions  as  prescribed  by 
the  Alternative  Investment  Fund  Managers  Directive. 
The  Depositary  receives  an  annual  fee  of  £59,000,  plus 
0.006% of the first £350 million of any new equity capital 
raised  per  annum  and  0.003%  of  further  equity  raised 
per  annum,  subject  to  a  maximum  fee  of  £150,000  per 
annum.  The  agreement  is  terminable  on  six  months’ 
notice by either party. 

Administrator
The  Company  has  appointed  Link  Alternative  Fund 
Administrators  Limited  (“Link”)  as  the  Administrator 
of the Company and its subsidiaries, with effect from 28 
February 2018, to undertake the accountancy and other 
administrative duties of the Company. Link is a specialist 
administrator  for  investment  funds,  providing  support 
functions and expertise tailored for this industry.

The  Administrator  receives  a  fixed  base  fee  for  the 
provision  of  its  services  to  the  Company  as  well  as  an 
entitlement to additional variable fees for duties relating 

to corporate activities. The agreement is terminable on at 
least six months’ notice by either party.

The duties of the Administrator include the maintenance 
of  all  Company  and  subsidiary  books  and  records, 
excluding  those  maintained  by  the  Investment  Adviser, 
monitoring compliance with applicable relevant rules and 
regulations and other administrative duties as required.

Company Secretary
Link  Company  Matters  Limited  was  appointed  as  the 
Company  Secretary  to  the  Company  with  effect  from 
28 March 2018. The Secretary receives a fixed fee for the 
provision of its services to the Company. The agreement 
was  for  an  initial  period  of  one  year  and  thereafter 
automatically renews for successive periods of 12 months, 
unless terminated by either party on at least six months’ 
notice.

Review of service providers 
The performance of the service providers is reviewed on 
an ongoing basis throughout the period by the Audit and 
Management  Engagement  Committee.  The  Committee 
considers  a  number  of  factors  including  performance 
of duties, the skills and experience of key staff, and the 
capability and resources of the service provider to deliver 
satisfactory performance for the Company. The Board is 
satisfied  with  the  performance  of  the  service  providers 
appointed by the Company and considers their continued 
appointment to be in the best interests of the Company 
and its shareholders.

Substantial Shareholdings
At 31 March 2020, the Company had been informed of the 
following disclosable interests in the share capital of the 
Company: 

Number of
Ordinary 
shares

Percentage of
Total Voting 
Rights

Investec Wealth & Investment 
Limited

62,653,811

East Riding of Yorkshire Council

38,043,800

Massachusetts Financial 
Services Company 

Standard Life Aberdeen plc

31,210,592

30,492,544

10.08

6.12

5.02

4.91

No other changes have been notified between 31 March 
2020 and the date of this report.

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Civitas Social Housing PLC Annual Report 2020

Continuation Vote
The  Company  has  an  unlimited  life.  However,  in 
accordance  with  its  Articles,  the  Board  will  propose  an 
ordinary  resolution  for  the  Company  to  continue  in  its 
current  form  to  shareholders  at  the  AGM  to  be  held  in 
2022,  and  at  the  AGM  held  every  five  years  thereafter. 
If  the  resolution  is  not  passed,  the  Directors  intend  to 
formulate  proposals  to  be  put  to  shareholders  within 
six  months  of  such  resolution  being  defeated  for  the 
reorganisation or reconstruction of the Company.

Listing Rule 9.8.4
The listing rule 9.8.4 outlines a series of requirements for 
listed companies to disclose certain items. The Directors 
confirm that there are no disclosures required in relation 
to Listing Rule 9.8.4.

Financial Instruments
The  Company  utilises  financial  instruments  in  its 
operations. The financial instruments of the Company at 
31 March 2020 comprised trade receivables and payables, 
other  debtors,  cash  and  cash  equivalents,  non-current 
borrowings, current borrowings and derivatives. 

Other than its fixed interest rate debt facilities, it is the 
Directors’ opinion that the carrying value of all financial 
instruments  on  the  statement  of  financial  position  is 
equal to their fair value.

Details of the hedging on the NatWest loan can be found 
in  notes  20  and  21  to  the  financial  statements.  For  a 
more  detailed  analysis  of  the  Company’s  financial  risk 
management,  please  refer  to  note  34  of  the  financial 
statements.

Greenhouse Gas Emissions
The  Board  has  considered  the  requirements  to  disclose 
the  annual  quantity  of  emissions  in  tonnes  of  carbon 
dioxide equivalent for activities for which the Company 
is  responsible.  The  Board  believes  that  the  Company 
has,  from  a  formal  reporting  perspective,  no  reportable 
emissions  as  this  reporting  falls  under  the  lessees’ 
responsibility as part of the terms of their fully repairing 
and  insuring  leases;  emissions  produced  from  either 
the registered office of the Company or from the offices 
of  other  service  providers  are  deemed  to  fall  under  the 
responsibility of other parties; and the Company has not 
leased or owned any vehicles which fall inside the scope 
of the GHG Protocol Corporate Standard. 

Regardless  of  the  obligations  of  other  parties,  the 
Company takes the issue of environmental enhancement 
and emissions seriously as part of its overall ESG strategy 
and  is  evaluating  the  portfolio,  working  with  housing 
managers,  to  consider  where  it  can  bring  about  further 
enhancements and improvements.

Charitable Donations
In  addition  to  its  direct  investments,  the  Company 
plays a broader part within the communities in which it 
works.  Whilst  recognising  the  practical  limitations  that 
all  financial  investors  face,  Civitas  supports  voluntary 
organisations that are active within the broader housing 
and homelessness environment. Civitas also intends, as 
part of its broader financial and operational reporting, to 
provide a commentary on the positive social change and 
impact that results from the investments that have been 
made.

The following charitable donations were made during the 
year:

•  The Company is continuing its partnership with the 
national  homelessness  charity,  Crisis,  for  a  third 
year, and has committed to a contribution of £40,000 
to support its “Renting Ready” programme across the 
UK in 2020.

•  A  donation  of  £15,000  was  made  to  the  Choir  with 
No Name to support the Choir with No Name across 
various  locations.  The  Choir  with  No  Name  works 
with  homeless  and  disadvantaged  people  and  was 
founded on the premise that singing and taking part 
in group activities helps to build skills and confidence 
for the future. From an initial choir in North London 
in  2008,  the  Choir  with  No  Name  has  expanded  to 
Birmingham, South London and Liverpool.

•  As  part  of  the  continuing  efforts  to  build  and 
contribute  to  partnerships  with  organisations  that 
share the Company’s objectives, a donation of £5,000 
was  made  to  the  House  of  St  Barnabas,  the  first 
not-for-profit  members’  club  run  to  support  people 
affected by homelessness.

•  A  donation  of  £3,000  was  made  to  sponsor  Women 
in Social Housing, a membership-based network for 
women  who  worked  across  the  UK  social  housing 
market.

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationPricewaterhouseCoopers 
its 
willingness to continue to act as auditor of the Company 
and  a  resolution  for  their  re-appointment  will  be 
proposed at the 2020 Annual General Meeting.

LLP  has 

expressed 

Approval
The  Report  of  the  Directors  has  been  approved  by  the 
Board. 

By order of the Board

Link Company Matters Limited
Company Secretary

29 June 2020

Report of the Directors continued

Auditor
In the case of each Director in office at the date the Report 
of the Directors is approved:

• 

• 

so  far  as  the  Director  is  aware,  there  is  no  relevant 
audit information of which the Group and Company’s 
auditors are unaware; and

they have taken all the steps that they ought to have 
taken  as  a  Director  in  order  to  make  themselves 
aware  of  any  relevant  audit  information  and  to 
establish that the Group and Company’s auditors are 
aware of that information.

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Civitas Social Housing PLC Annual Report 2020

Report of the Audit and Management Engagement Committee

Caroline Gulliver 
Chairman, Audit 
and Management 
Engagement Committee 

Introduction
The  Audit  and  Management  Engagement  Committee 
(the “Audit Committee”) oversees the financial reporting 
process  for  the  Company,  with  consideration  of  the 
internal  controls  and  risk  management  of  the  Company, 
and  oversight  of  the  Company’s  compliance  with 
accounting standards and regulatory requirements.

Composition
The  Audit  Committee  is  chaired  by  Caroline  Gulliver. 
The other members of the Audit Committee are Michael 
Wrobel,  Alastair  Moss,  Peter  Baxter  and  Alison  Hadden. 
The  Audit  Committee  operates  within  written  terms  of 
reference as determined by the Board. The Board considers 
that at least one member has recent and relevant financial 
experience  and  that  the  Committee  as  a  whole  has 
competence relevant to the sector in which the Company 
operates.

Meetings
The  Audit  Committee  meets  twice  a  year;  on  both 
occasions,  part  of  the  meeting  is  held  with  the  external 
auditor without the Investment Adviser present. 

Responsibilities of the Audit Committee:
The principal functions of the Audit Committee are to:

• 

• 

oversee  the  financial  reporting  process  for  the 
Company  and  monitor  the  integrity  of  the  financial 
statements of the Company and the Group, including 
their  compliance  with  accounting  standards  and 
regulatory requirements;

to  advise  the  Board,  where  requested,  on  whether 
the  Annual  Report  and  financial  statements,  taken 
as a whole, are fair, balanced and understandable and 
provide  the  information  necessary  for  shareholders 

to  assess  the  Company’s  position  and  performance, 
business model and strategy;

• 

review and monitor the internal financial control and 
risk management systems of the Company;

•  monitor  and  review  annually  whether  an  internal 

audit function is required;

• 

• 

review  the  Investment  Adviser’s  whistleblowing 
arrangements;

the  appointment, 

approve 
re-appointment  or 
removal  of  the  external  auditor,  and  approve  their 
remuneration and terms of engagement;

•  manage  the  relationship  between  the  Company 
and  the  external  auditor,  including  reviewing  their 
independence and objectivity and the effectiveness of 
the audit process;

• 

• 

develop and implement a policy on the engagement 
of the external auditor to supply non-audit services; 
and

review  and  monitor  the  performance  of,  and 
contractual  arrangements  with,  the  Investment 
Adviser, the AIFM and other service providers.

It is within the Audit Committee’s terms of reference for 
its  members  to  seek  independent  professional  advice,  at 
the Company’s expense, as required in the furtherance of 
its duties.

During  the  period,  the  Audit  Committee  carried  out  its 
duties as specified in the terms of reference, as follows:

• 

discussed and agreed the scope of the audit and the 
audit plan with the external auditor;

• 

agreed the remuneration of the external auditor;

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationReport of the Audit and Management Engagement Committee continued

• 

reviewed 
the  half-year  and  annual  financial 
statements and discussed the results of the audit with 
the external auditor;

•  welcomed the results of the review of the Company’s 
Annual  Report  and  Accounts  for  the  year  ended 
31 March 2019, undertaken by the Conduct Committee 
of the FRC. Further information about this is set out 
on page 49;

• 

• 

• 

reviewed the internal controls of the Company and the 
Risk Matrix, which is reviewed by the Committee on a 
six-monthly  basis,  and  carried  out  an  assessment  of 
the effectiveness of the Company’s risk management 
and  internal  control  systems;  the  Committee  has 
not  identified  nor  been  advised  of  any  failings  or 
weaknesses which it has determined to be significant;

reviewed the performance of the Investment Adviser, 
the AIFM and other key service providers and made a 
recommendation to the Board about their continuing 
engagement; and

during  the  year,  the  Directors  monitored  the 
Company’s  whistleblowing 
arrangements.  No 
incidents were raised during the period.

Performance Evaluation 
The process for the evaluation of the performance of the 
Committee is disclosed on page 71.

Significant  Financial  Reporting  Issue  –  Valuation  of 
Investment Property
After  discussion  with  the  Investment  Adviser,  the 
Audit  Committee  has  determined  that  the  key  risks  of 
misstatement of the Company financial statements relate 
to the valuation of investment property.

This  issue  was  discussed  with  the  Investment  Adviser 
during the period. It was also discussed with the external 
auditor  at  the  time  the  Audit  Committee  reviewed  and 
agreed the external auditor’s Company audit plan, when 
the  external  auditor  reviewed  the  half-year  financial 
statements  and  also  at  both  the  planning  stage  and 
conclusion of the annual audit of the financial statements.

As further explained in note 15 to the financial statements, 
the  approach  adopted  by  the  Company  is  to  recognise 
investment  property  at  fair  value,  with  the  fair  value 
of  the  property  being  based  on  valuations  performed 
by  independent  valuers,  Jones  Lang  LaSalle  Limited. 
The  revaluation  of  investment  property  gave  rise  to  net 
revaluation gains of £9.4 million in the period.

66

Civitas Social Housing PLC Annual Report 2020

to 

Investment  Adviser  confirmed 

The 
the  Audit 
Committee that the method of valuation has been applied 
consistently  throughout  the  year  and  none  of  the  Audit 
Committee’s enquiries, nor the auditor’s work, identified 
any  errors  or  inconsistencies  that  were  material  in  the 
context of the financial statements as a whole.

The Investment Adviser also informed the Audit Committee 
that, during the course of the period, the external valuer 
was  regularly  challenged  by  the  Investment  Adviser  on 
the assumptions used in the valuation of the Company’s 
portfolio, to ensure robust and appropriate methods were 
being applied. The Audit Committee discussed the areas 
of  challenge  with  the  Investment  Adviser  to  determine 
that sufficient challenge had been made.

Both  the  IFRS  and  Portfolio  NAV  valuations  are  subject 
to  the  “Material  Valuation  Uncertainty  due  to  Novel 
Coronavirus  (COVID-19)”  clause  in  place  at  31  March 
2020  and  removed  with  effect  from  28  May  2020  that 
professional valuation firms, including Jones Lang LaSalle 
Limited (“JLL”), are adopting across the world in respect of 
valuations at this time.

In this regard, the Board is pleased to note that JLL have 
confirmed to the Company that the declaration "does not 
mean that the valuation cannot be relied upon" and that 
specialist supported housing "remains an attractive sector 
and arguably more so in the current climate". 

Misstatements
The Investment Adviser confirmed to the Audit Committee 
that  it  was  not  aware  of  any  material  or  immaterial 
misstatements made intentionally to achieve a particular 
presentation.  A  prior  year  adjustment  has  been  made 
in  the  Company  accounts  relating  to  the  year  ended  31 
March 2018, specifically, dividends amounting to £91.4m, 
representing  a  return  of  capital,  which  was  incorrectly 
treated as equity and has now been adjusted by way of a 
reduction  in  investments  in  subsidiaries.  Further  details 
can  be  found  in  note  3  of  the  Company  accounts.  The 
external  auditor  reported  to  the  Audit  Committee  that 
they had found no material misstatements in the course 
of  their  work.  The  Audit  Committee  confirms  that  it  is 
satisfied that the auditor has fulfilled its responsibilities 
with diligence and professional scepticism.

Conclusion  in  respect  of  the  Annual  Report  and 
Financial Statements
Having  reviewed  the  presentations  and  reports  from 
the  Investment  Adviser  and  having  consulted  where 
necessary with the external auditor, the Audit Committee 
is  satisfied  that  the  financial  statements  appropriately 
address  the  critical  judgements  and  key  estimates,  both 

is  to  avoid  the  provision  of  non-audit  services  by  the 
auditor, other than the review of the half-yearly report, as 
these have the potential to compromise the independence 
of the auditor. The Audit Committee acknowledges that in 
certain  situations  it  may  be  appropriate  for  the  external 
auditor  to  provide  such  services  to  the  Company  for  a 
variety  of  reasons  including  cost  effectiveness,  depth  of 
knowledge  and  the  ongoing  relationship  between  the 
Board  and  the  external  auditor.  All  non-audit  fees  are 
approved  by  the  Audit  Committee  in  advance.  Where 
non-audit  fee  levels  are  considered  significant,  the 
Audit  Committee  considers  the  appropriateness  of  the 
independence safeguards put in place by the auditor.

The  total  fees  paid  to  PricewaterhouseCoopers  LLP 
during  the  period,  net  of  VAT,  totalled  £246,000  (2019: 
£221,000), of which £51,000 (2019: £41,000) was received 
for non-audit services. For the year ended 31 March 2020, 
the  non-audit  service  fees  related  to  the  review  of  the 
half-yearly report (year ended 31 March 2019: non-audit 
service fees related to the review of the half-yearly report 
and the review of the C share conversion calculation).

Note  9  to  the  financial  statements  details  all  services 
provided  and  total  fees  paid  to  PricewaterhouseCoopers 
LLP for the financial year ended 31 March 2020. The Audit 
Committee considers PricewaterhouseCoopers LLP to be 
independent of the Company.

Re-appointment of the Auditor
Taking into account the performance and effectiveness of 
the Auditor and the confirmation of their independence, 
the Audit Committee has recommended to the Board that 
a  resolution  to  re-appoint  PricewaterhouseCoopers  LLP 
as  the  Company’s  auditor  be  put  to  the  shareholders  at 
the forthcoming AGM.

CMA Order
The  Company  has  complied  with  the  provisions  of  the 
CMA Order throughout the year ended 31 March 2020.

Caroline Gulliver
Chairman,  Audit 
Committee

29 June 2020

and  Management  Engagement 

in  respect  of  the  amounts  reported  and  the  disclosures. 
The Audit Committee is also satisfied that the significant 
assumptions  used  for  determining  the  value  of  assets 
and  liabilities  have  been  appropriately  scrutinised  and 
challenged  and  are  sufficiently  robust.  Accordingly,  the 
Audit  Committee  has  concluded  that  the Annual  Report 
and  financial  statements,  taken  as  a  whole,  are  fair, 
balanced  and  understandable,  and  has  recommended 
their approval to the Board on that basis.

Auditor Appointment and Tenure
PricewaterhouseCoopers LLP was appointed as auditor of 
the Company on 31 March 2017, and their audit of these 
financial statements is the fourth audit they have carried 
out  since  appointment.  Sandra  Dowling  is  the  senior 
statutory  auditor.  A  competitive  tender  must  be  carried 
out by the Company at least every ten years. The Company 
is therefore required to carry out a tender no later than in 
respect of the financial year ending 31 March 2026.

Assessment of the Effectiveness of the External Audit 
Process
As  part  of  its  annual  review  of  the  effectiveness  of  the 
external  audit  process,  the  Audit  Committee  obtained 
assurance on the quality of the external audit from its own 
evaluation,  the  audit  feedback  documentation  and  from 
correspondence  and  discussions  with  the  audit  partner, 
Investment  Adviser  and  the  Administrator.  The  Auditor 
demonstrated a good understanding of the Group, and had 
identified  and  focused  on  the  areas  of  greatest  financial 
reporting  risk.  Its  reporting  to  the  Audit  Committee 
was  clear,  open  and  thorough.  The  Audit  Committee  is 
satisfied that the Auditor has demonstrated professional 
scepticism  and  appropriately  challenged  management's 
judgements. The FRC's Audit Quality Inspections Report 
on the audits carried out by PricewaterhouseCoopers LLP 
was also considered by the Audit Committee. On the basis 
of  these  factors  and  assessments,  the  Audit  Committee 
has  concluded  that  the  external  audit  process  has  been 
effective.

The  Audit  Committee  assessed  the  external  auditor’s 
independence,  qualifications,  relevant  experience,  and 
effectiveness  of  audit  procedures.  In  advance  of  each 
audit,  the  Audit  Committee  obtains  confirmation  from 
the  external  auditor  that  they  remain  independent  and 
that the level of non-audit fees are not an independence 
threat.

Non-audit Services
The Audit Committee has put into place a policy for the 
provision  of  non-audit  services  to  the  Company  by  the 
auditor.  The  general  intention  of  the  Audit  Committee 

Civitas Social Housing PLC Annual Report 2020

67

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCorporate Governance Statement

Background
The  FCA  Listing  Rules  and  Disclosure  Guidance  and 
Transparency  Rules  require  listed  companies  to  disclose 
how they have applied the principles and complied with 
the provisions of the corporate governance code to which 
the issuer is subject. The provisions of the UK Corporate 
Governance Code (“UK Code”), as issued by the FRC in July 
2018, are applicable to the year under review and can be 
viewed at www.frc.org.uk.

considered 

the  principles  and 
The  Board  has 
recommendations  of 
the  AIC  Code  of  Corporate 
Governance (“AIC Code”) as issued by the AIC in February 
2019. The AIC Code addresses all the principles set out in 
the UK Code, as well as setting out additional principles 
and  recommendations  on  issues  that  are  of  specific 
relevance  to  the  Company  as  an  investment  company. 
The  FRC  has  confirmed  that  AIC  member  companies 
who  report  against  the  AIC  Code  will  be  meeting  their 
obligations in relation to the UK Code and the associated 
disclosure requirements of the FCA. The AIC Code can be 
viewed at www.theaic.co.uk.

The Board considers that reporting against the principles 
and  recommendations  of  the  AIC  Code  provides 
shareholders  with  full  details  about  the  Company’s 
corporate governance compliance.

Statement of Compliance
Except  as  set  out  below  and  on  the  following  pages,  the 
Company  has  complied  with  the  provisions  of  the  AIC 
Code throughout the year ended 31 March 2020. 

The UK Code includes provisions relating to: 

• 

• 

the role of the chief executive; and

executive directors’ remuneration.

The Board considers that these provisions are not relevant 
to  the  position  of  the  Company,  being  an  externally 
managed  investment  company.  In  particular,  all  of  the 
Company’s  day-to-day  management  and  administrative 
functions  are  outsourced  to  third  parties.  As  a  result, 
the  Company  has  no  executive  Directors,  employees  or 
internal  operations.  The  Company  has  therefore  not 
reported further in respect of these provisions.

investment activity and performance, and the supervision 
of  the  Investment  Adviser  which  is  responsible  for  the 
day-to-day management of the portfolio assets.

The  Board  consists  of  five  non-executive  Directors.  It 
seeks  to  ensure  that  it  has  an  appropriate  balance  of 
skills  and  experience,  and  considers  that,  collectively,  it 
has  substantial  recent  and  relevant  experience  of  public 
company  management,  the  UK  real  estate  sector  and 
investment companies. All the Directors are independent 
of the Investment Adviser and the AIFM. 

In  view  of  the  continuing  growth  in  the  size  of  the 
Company  and  its  portfolio,  the  Board  appointed  Alison 
Hadden  as  a  Director  of  the  Company  with  effect  from 
21  November  2019.  The  Company  engaged  Odgers 
Berndtson,  an  external  search  consultancy  independent 
of  the  Company  and  the  Directors,  to  assist  it  with  this 
appointment.  The  Directors  considered  the  desired 
background and expertise of the new Director in order to 
complement the skills already on the Board and a shortlist 
of  potential  candidates  was  then  provided  by  Odgers 
Berndtson.  The  Directors  met  with  a  number  of  these 
candidates, following which Ms Hadden was appointed to 
the Board.

The Board has adopted a schedule of matters reserved for 
decision by the Board, including inter alia, determining the 
Company’s investment objective and policy, and gearing 
and dividend policies. This schedule of matters reserved 
for the Board is available on the Company’s website.

The  Directors  ensure  that  risks  are  effectively  managed 
through  robust  policies  and  procedures,  supported  by 
the  right  values  and  culture.  The  Board’s  primary  focus 
is  the  sustainable  long-term  success  of  the  Group  to 
deliver value for shareholders, taking into account other 
stakeholders.

The  Board  is  responsible  for  investment  decisions, 
other  than  to  the  extent  delegated  to  the  AIFM  
and/or  the  Investment  Adviser,  and  the  appointment, 
supervision  and  monitoring  of  the  Company’s  service 
providers,  including  amongst  others,  the  AIFM  and  the 
Investment  Adviser.  The  Board  is  responsible  for  the 
interim and annual financial statements of the Company 
and,  in  conjunction  with  the  AIFM,  also  approves  the 
periodic calculation of the Net Asset Value.

The Board
Under  the  leadership  of  the  Chairman,  the  Board 
is  responsible  for  the  effective  stewardship  of  the 
Company’s affairs, including corporate strategy, corporate 
governance, risk assessment and overall investment policy. 
The Directors have overall responsibility for the review of 

The  Chairman,  Michael  Wrobel,  was  independent  of 
the  Investment  Adviser  at  the  time  of  his  appointment 
and  is  deemed  by  his  fellow  Directors  to  continue  to  be 
independent  in  character  and  judgement  and  free  of 
any  conflicting  relationships.  He  leads  the  Board  and  is 
responsible  for  its  overall  effectiveness  in  directing  the 

68

Civitas Social Housing PLC Annual Report 2020

Company.  In  liaison  with  the  Company  Secretary,  he 
ensures  that  the  Directors  receive  accurate,  timely  and 
clear  information.  Mr  Wrobel  considers  himself  to  have 
sufficient time to commit to the Group’s affairs. He has no 
significant commitments other than those disclosed in his 
biography on page 58. The role and responsibilities of the 
Chairman are clearly defined and set out in writing, a copy 
of which is available on the Company’s website.

Peter  Baxter  is  the  Senior  Independent  Director  of  the 
Company. He provides a sounding board for the Chairman 
and  serves  as  an  intermediary  for  the  other  Directors 
and  shareholders.  He  also  provides  a  channel  for  any 
shareholder  concerns  regarding  the  Chairman  and  takes 
the lead in the annual evaluation of the Chairman by the 
other Directors. The role and responsibilities of the Senior 
Independent  Director  are  clearly  defined  and  set  out  in 
writing,  a  copy  of  which  is  available  on  the  Company’s 
website.

The  Board  has  no  set  policy  for  the  length  of  tenure  of 
Directors although it keeps in mind the recommendations 
of  the  AIC  Code  during  succession  planning.  It  is  the 
Board’s  policy  for  all  Directors  to  stand  for  re-election 
for  election/re-election 
annually.  Recommendations 
of  Directors  are  made  on  an  individual  basis  following 
rigorous review. Directors are appointed under letters of 
appointment, copies of which are available for inspection 
at the registered office of the Company and at the AGM.

Board Operation and Culture
The  Board  meets  formally  at  least  quarterly,  but  also 
meets  on  an  ad  hoc  basis,  typically  every  month,  for 
the  purpose  of  considering  potential  transactions  and 
associated due diligence. The Board will meet to consider 
and, if appropriate, approve the acquisition of properties 
recommended by the Investment Adviser. The Investment 
Adviser  prepares  an  Investment  Proposal  Paper  (“IPP”) 
in  respect  of  the  proposed  acquisitions  which  includes 
details of the transaction and due diligence reports. Upon 
review  of  the  IPP,  the  Board  contemplates  the  structure 
of  the  transaction,  any  risks  attached  to  the  proposed 
transaction and how these would be mitigated/managed, 
and  the  impact  of  the  transaction  on  the  value  of  the 
Group’s  property  portfolio,  following  advice  from  the 
valuers. The Board of Directors has final approval for all 
acquisitions.

For  the  purpose  of  monitoring  the  portfolio,  the  Board 
receives  periodic  reports  from  the  AIFM  and  the 
Investment  Adviser,  detailing  the  performance  of  the 
Company.  The  Board  delegates  certain  responsibilities 
and functions to the Audit and Management Engagement 
Committee, which has written terms of reference. 

To  assist  the  Board  in  the  day-to-day  operations  of 
the  Company,  arrangements  have  been  put  in  place  to 
delegate  authority  for  performing  certain  operations  to 
the AIFM,  the  Investment Adviser  and  other  third-party 
service  providers,  such  as  the  Administrator  and  the 
Company Secretary.

judgement, 
The  Chairman  demonstrates  objective 
promotes a culture of openness and debate, and facilitates 
effective  contributions  by  all  Directors.  The  Directors 
are  required  to  act  with  integrity,  lead  by  example  and 
promote this culture within the Company.

The Board seeks to ensure the alignment of the Company’s 
purpose, values and strategy with the culture of openness, 
debate  and  integrity  through  ongoing  dialogue,  and 
engagement  with  the  Investment  Adviser  and  the 
Company’s  other  service  providers.  The  Board  and  the 
Investment Adviser operate in a supportive, co-operative 
and open environment.

The culture of the Board is considered as part of the annual 
performance  evaluation  process  which  is  undertaken 
by  each  Director.  The  culture  of  the  Company’s  service 
providers is also considered by the Audit and Management 
Engagement Committee during the annual review of their 
performance  and  while  considering  their  continuing 
appointment.

The Company maintains Directors’ and Officers’ liability 
insurance  on  behalf  of  the  Directors  at  the  expense 
of  the  Company.  The  Board  has  agreed  arrangements 
whereby  Directors  may  take  independent  professional 
advice  in  the  furtherance  of  their  duties.  The  Company 
has also indemnified the Directors in accordance with the 
provisions of the Articles of Association.

Independence of Directors
The  independence  of  all  Directors  is  reviewed  as  part  of 
the annual assessment of the Board.

The  Board  has  determined  that  each  Director  remains 
independent  in  character  and  judgement  and  is  free  of 
any  relationships  or  circumstances  that  threaten  their 
independence of the Company or its Investment Adviser. In 
particular, none of the Directors have ever been executives 
of  the  Company  or  the  Investment  Adviser,  have  had  a 
material direct or indirect relationship with the Company 
or  its  stakeholders,  have  received  disproportionate  fees, 
have  close  family  relationships  with  stakeholders  or 
represent significant shareholders. 

Civitas Social Housing PLC Annual Report 2020

69

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCorporate Governance Statement continued

Board Meetings 
A formal agenda is approved by the Chairman and circulated 
by the Company Secretary in advance of each meeting to 
the non-executive Directors and other attendees. A typical 
agenda  includes:  an  analysis  of  portfolio  performance 
and exposure; an update on the investment pipeline; the 
Company’s  financial  performance;  updates  on  investor 
relations;  statutory  and  regulatory  compliance;  and  any 
corporate  governance  matters.  Relevant  papers  on  the 
items included on the agenda are circulated in good time 
to the members of the Board, in advance of the meeting.

The  Investment  Adviser  attends  the  Board  meetings 
together  with  representatives  from  the  AIFM  and 
Company  Secretary.  Representatives  of  the  Company’s 
other advisers are also invited to attend Board meetings 
from time to time. 

The  number  of  Board  and  Audit  and  Management 
Engagement  Committee  meetings  held  during  the  year 
ended  31  March  2020  along  with  the  attendance  of  the 
Directors is set out below:

Audit and 
Management 
Engagement 
Committee

Board

Number 
entitled to 
attend

Number 
attended

Number 
entitled to 
attend

Number 
attended

Michael Wrobel

Alastair Moss 

Alison Hadden*

Caroline Gulliver

Peter Baxter

15

15

3

15

15

15

15

3

15

13**

2

2

1

2

2

2

2

1

2

1**

* Appointed as a Director on 21 November 2019.
** Mr Baxter was unable to attend two Board meetings and one 
Audit and Management Engagement Committee meeting due 
to  personal  circumstances.  Of  these,  one  Board  meeting  and 
the Audit  and  Management  Engagement  Committee  meeting 
were held on the same day.

Audit Committee
The  Company  operates  through  the  Board  and  its  main 
Board  committee,  namely  the  Audit  and  Management 
Engagement Committee (“Audit Committee”). The Board 
evaluates  the  membership  of  its  Board  committees  on 
an annual basis. All Directors are a member of the Audit 
Committee. Caroline Gulliver, the Chairman of the Audit 
Committee, is a Chartered Accountant and is considered 
to  have  recent  and  relevant  financial  experience.  The 
Audit Committee as a whole has competence relevant to 
the real estate investment company sector. The Chairman 

is a member of the Audit Committee. but does not chair 
it. His membership of the Audit Committee is considered 
appropriate  given  the  small  size  of  the  Board  and  the 
Chairman’s knowledge of the financial services industry. 
A copy of the terms of reference of the Audit Committee 
is  available  from  the  Secretary  and  on  the  Company’s 
website.

The  Audit  Committee  meets  at  least  twice  a  year  and 
reviews the scope and results of the external audit, its cost 
effectiveness and the independence and objectivity of the 
external  auditors,  including  the  provision  of  non-audit 
services. 

The Audit Committee also reviews the terms of the AIFM 
agreement  and  the  Investment  Adviser  Agreement,  and 
examines  the  effectiveness  of  the  Company’s  internal 
control  systems  and  the  performance  of  the  AIFM, 
Investment Adviser, Administrator, Depositary, Company 
Secretary and Registrar, and other service providers. 

The  Report  of  the  Audit  and  Management  Engagement 
Committee is set out on pages 65 to 67.

Remuneration and Nomination Committees 
Given  the  size  of  the  Board  and  the  nature  of  the 
Company, it is not deemed necessary to form a separate 
remuneration  or  nomination  committee.  The  Board  as  a 
whole  will  assess  the  remuneration  and  composition  of 
the Board and whether it has the correct balance of skills, 
experience,  knowledge  and  independence  to  operate 
effectively.

Diversity
The  Board  recognises  the  benefits  of  diversity  and  has 
adopted  a  diversity  policy.  All  Board  appointments  will 
be made on merit and have regard to diversity in relation 
to  factors  such  as  gender,  ethnicity,  skills,  background 
and  experience.  The  Board  does  not  consider  it  to  be  in 
the interests of the Company and its shareholders to set 
prescriptive diversity criteria or targets, but will continue 
to  monitor  diversity  and  take  such  steps  as  it  considers 
appropriate to maintain its position as a meritocratic and 
diverse business. See also the Strategic Report on page 42.

Induction of New Directors
A procedure for the induction of new Directors has been 
established, including the provision of an induction pack 
containing  relevant  information  about  the  Company, 
its  processes  and  procedures  and  meetings  with  the 
Chairman and relevant persons at the Investment Adviser.

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Civitas Social Housing PLC Annual Report 2020

Performance Evaluation
The  Board  undertakes  an  annual  internal  performance 
evaluation  by  way  of  questionnaires  designed  to  assess 
the  strengths  and  independence  of  the  Board  and  the 
Chairman,  individual  Directors  and  the  performance  of 
the Board’s Committee. The areas considered are:

• 

• 

• 

the  frequency  and  effectiveness  of  Board  and 
Committee meetings;

the size, composition and relevant experience of the 
Board;

the  independence  and  performance  of  the  Directors 
and the Board; and

• 

the training requirements of each Director.

The  evaluation  process  is  conducted  by  the  Chairman. 
Peter  Baxter,  as  the  Senior  Independent  Director,  leads 
the appraisal of the Chairman. The Board is cognisant of 
the advantages of an external performance evaluation and 
will keep this option under regular review.

The Company seeks to ensure that the Board has a balance 
of  skills  and  experience  that  are  complementary  and 
enable the Board to operate efficiently.

All  of  the  Directors  have  assessed  their  other  ongoing 
commitments and are satisfied that they can commit the 
time necessary to execute their duties to the Company.

No significant issues were identified during the evaluation 
process.  The  Board  considers  that  all  of  the  current 
Directors  make  an  effective  contribution  and  have  the 
requisite  skills  and  experience  to  continue  to  provide 
able  leadership  and  direction  for  the  Company.  It  was 
agreed  that  all  Directors  should  be  recommended  for  
election/re-election at the forthcoming AGM.

Conflicts of Interest
All  Directors  have  a  statutory  responsibility  to  avoid 
situations where a conflict of interest exists, or may exist, 
between the Company and an entity that the Director is 
either directly or indirectly involved with. The Board has 
procedures  in  place  to  identify  potential  conflicts  and 
resolve any that should arise. In the case of a conflict of 
interest, the nature and extent of the conflict are assessed 
against  the  existing  internal  control  structure,  and  the 
results of this assessment and actions taken to resolve the 
conflict  are  documented  in  the  minutes  of  the  relevant 
Board  meeting.  No  conflicts  of  interest  arose  during  the 
period. 

Health and Safety 
Health  and  safety  is  of  prime  importance  to  the 
Company  and  is  considered  equally  with  all  other 
business  management  activities  to  ensure  protection  of 
stakeholders, be they tenants, advisers, suppliers, visitors 
or others. The Board regularly discusses health and safety 
issues with the Investment Adviser.

The  Company  is  committed  to  fostering  the  highest 
standards  in  health  and  safety  as  it  believes  that  all 
unsafe  acts  and  unsafe  conditions  are  preventable.  All 
our stakeholders have a responsibility to support the aim 
of  ensuring  a  secure  and  safe  environment,  and  all  our 
stakeholders are tasked with responsibility for achieving 
this commitment.

Risk Management and Internal Control
The Directors are responsible for the systems of internal 
control  relating  to  the  Company  and  its  subsidiaries, 
and the reliability of the financial reporting process and 
for  reviewing  their  effectiveness,  ensuring  that  the  risk 
management  and  control  processes  are  embedded  in  
day-to-day operations.

An  ongoing  formal  process,  in  accordance  with  the  FRC 
Guidance  on  Risk  Management,  Internal  Control  and 
Related  Financial  and  Business  Reporting,  has  been 
established  for  identifying,  evaluating  and  managing 
the  principal  and  other  risks  most  likely  to  impact  the 
Group. This process, which is regularly reviewed, together 
with key procedures established with a view to providing 
effective  financial  control,  has  been  in  place  throughout 
the year ended 31 March 2020 and up to the date of this 
Report.

The  Audit  Committee  has  in  place  a  formal  procedure 
for  performing  an  ongoing  robust  assessment  of  the 
Group’s risk management and internal control systems. A 
risk  matrix  has  been  established  against  which  the  risks 
identified and the controls in place to mitigate those risks 
can  be  monitored.  The  risks  are  assessed  on  the  basis 
of  the  likelihood  of  them  happening,  the  impact  on  the 
business  if  they  were  to  occur  and  the  effectiveness  of 
the  controls  in  place  to  mitigate  them.  In  arriving  at  its 
judgement of what risks the Company faces, the Board has 
considered  the  Company’s  operations  in  the  light  of  the 
following factors:

• 

the  nature  and  extent  of  risks  which  it  regards  as 
acceptable for the Company to bear within its overall 
business objective;

Civitas Social Housing PLC Annual Report 2020

71

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCorporate Governance Statement continued

• 

• 

• 

the threat of such risks becoming reality;

the  Company’s  ability  to  reduce  the  incidence  and 
impact of risk on its performance; and

the cost to the Company and benefits related to the 
Company  and  third  parties  operating  the  relevant 
controls.

The  risk  matrix  is  reviewed  twice  a  year  by  the  Audit 
Committee and at other times as necessary. The principal 
risks facing the Company are set out on pages 52 to 54 of 
this Annual Report, together with the processes applied to 
mitigate those risks.

The  Audit  Committee  is  mindful  of  these  key  risks  as 
well  as  considering  evolving  risks  such  as  cyber  security 
and  political  risk  which  have  the  potential  to  affect  the 
Group.  The  Audit  Committee  ensures  that  the  Board 
takes appropriate advice and debates the issues facing the 
Group.

At  each  Board  meeting,  the  Board  receives  reports  from 
the Investment Adviser, the Administrator, the AIFM and 
the  Broker  in  respect  of  compliance  activities,  Company 
financial performance and financial position.

The controls, which are regularly reviewed, aim to ensure 
that  the  assets  of  the  Company  are  safeguarded,  proper 
accounting  records  are  maintained,  and  the  financial 
information used within the business and for publication 
is  reliable.  The  risk  management  process  and  Company 
systems  of  internal  controls  are  designed  to  manage 
rather  than  eliminate  the  risk  of  failure  to  achieve  the 
Company’s  objectives  and  can  only  provide  reasonable, 
but not absolute, assurance against material misstatement 
or loss.

The Directors have carried out a review of the effectiveness 
of the Company’s risk management and internal control 
systems as they have operated over the period and up to 
the  date  of  approval  of  the  Annual  Report.  During  the 
course  of  the  review,  the  Board  has  not  identified  nor 
been  advised  of  any  failings  or  weaknesses  which  it  has 
determined to be significant.

The  Directors  have  considered  the  appropriateness  of 
establishing an internal audit function and, having regard 
to  the  structure  and  nature  of  the  Company’s  activities, 
has concluded that the function is unnecessary. The Audit 
Committee  will  review  on  an  annual  basis  the  need  for 
this function and make appropriate recommendations to 
the Board.

Financial Reporting
The Board operates the following key controls in relation 
to financial reporting:

• 

• 

• 

the  Board  and  Audit  Committee  members  review 
quarterly  management  reports  and  supporting 
documents  that  are  provided  by  the  Investment 
Adviser;

the Board has procedures in place for the approval of 
expenses and payments to third parties; and

the Audit Committee members and Board review all 
financial  information  and  announcements  prior  to 
publication.

Corporate Responsibility
The Company regards corporate responsibility as integral 
to how it conducts its business. It is committed to being 
a good corporate citizen and behaving responsibly with a 
demonstrated transparency of approach.

To  achieve  this  goal,  the  Company  applies  the  following 
principles to its operations:

Business conduct
The  Company’s  investment  decisions  are  made  on  the 
basis  of  generating  shareholder  value  and  ensuring 
the  long-term  success  of  the  business.  The  selection  of 
suppliers  will  be  made  independently  by  the  Company’s 
Directors  upon  advice  from  the  Investment  Adviser  and 
in  the  best  interests  of  the  Company.  The  Board  will 
ensure that appropriate controls are in place to guarantee 
independence from the supply chain.

All  customers  and  suppliers  will  be  treated  fairly  and 
responsibly.

The  Company  will  not  provide  financial  support  to 
political parties or politicians.

The  Company  is  resolutely  opposed  to  bribery  and 
corruption.  The  Company  will  not  use  any  illegal  or 
improper means to further its business interests, nor will 
it accept any forms of inducements intended to influence 
its investment decisions.

Governance
The Company will protect the interests of its shareholders 
and other stakeholders through compliance with relevant 
legal and regulatory environments, and through effective 
management of business risk and opportunity.

72

Civitas Social Housing PLC Annual Report 2020

The  Company  may  be  required  to  make  statements  or 
provide reports to regulatory bodies, government agencies 
or other government departments, as well as to the media. 
The  Company  ensures  that  such  statements  or  reports 
are correct, timely, and not misleading, and that they are 
delivered through the appropriate channels.

The  Company  provides  through  its  website,  its  Annual 
Report, other statements and any appropriate information 
to  enable  shareholders  and  stakeholders  to  assess 
the  performance  of  its  business.  It  complies  with  the 
applicable laws and regulations concerning the disclosure 
of information relating to the Company.

Communities
The Company aims to ensure that its properties which are 
associated  with  the  provision  of  health  services  provide 
significant  value-adding  facilities  in  the  communities 
where  it  invests.  The  Company  aims  to  ensure  that  its 
properties  are  applied  optimally  for  the  use  and  benefit 
of communities. 

Relations with Shareholders
Details  regarding  the  Company’s  engagement  with  its 
shareholders  are  set  out  within  the  Strategic  Report  on 
page 46.

Approval
The Corporate Governance Statement has been approved 
by the Board.

By order of the Board

Link Company Matters Limited
Company Secretary

29 June 2020

The  Board  will  ensure  that  its  members  are  truly 
independent, are competent and have the resources and 
support  required  to  perform  their  duties  optimally,  and 
that the Board’s decisions are made in the best interests 
of  the  Company.  The  performance  of  the  Board  will  be 
regularly reviewed, and Directors will retire as and when 
deemed appropriate by the Board in accordance with best 
practice.

Socially responsible investment
The  Board  aims  to  be  a  socially  responsible  investor 
and  believes  that  it  is  important  to  invest  in  specialist 
social  housing  properties  in  a  responsible  manner  in 
respect  of  environmental,  ethical  and  social  issues.  The 
Investment  Adviser’s  evaluation  procedure  and  analysis 
of  the  properties  within  the  portfolio  includes  research 
and  appraisal  of  such  matters,  and  takes  into  account 
environmental  and  social  policies  and  other  business 
issues. 

Further  details  on  the  social  impact  of  the  Company’s 
investments  are  included  in  the  extract  from  the  Good 
Economy Impact Report in the Strategic Report.

The Company recognises that environmental protection, 
resource  efficiency  and  sustainable  development  are 
necessary to ensure environmental damage is limited and 
furthermore that where relevant, positive actions should 
be taken to improve the existing environment for future 
generations. 

Transparency
The  Company  aims  to  be  transparent,  and  to  ensure 
that 
its  shareholders  and 
other  stakeholders  in  a  manner  that  enhances  their 
understanding of its business.

it  communicates  with 

The  Company  maintains  accounting  documentation 
that  clearly  identifies  the  true  nature  of  all  business 
transactions, assets and liabilities, in line with the relevant 
regulatory, accounting, and legal requirements. No record 
or  entry  is  knowingly  false,  distorted,  incomplete,  or 
suppressed.

All reporting is materially accurate and complete and in 
compliance in all material respects with stated accounting 
policies and procedures. The Company does not knowingly 
misstate  or  misrepresent  management  information  for 
any reason, and the Company expects the same to apply 
to its suppliers.

Civitas Social Housing PLC Annual Report 2020

73

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information74

Civitas Social Housing PLC Annual Report 2020

Directors’ Remuneration Report

Directors’ Remuneration Policy

Introduction
The  remuneration  policy  of  the  Company  is  set  by 
the  Board.  A  resolution  to  approve  the  Remuneration 
Policy  was  passed  at  the  AGM  of  the  Company  held  on 
5 September 2019. The policy provisions set out below will 
apply until they are next put to shareholders for renewal 
of that approval, which must be at intervals of not more 
than  three  years,  or  if  proposals  are  made  to  vary  the 
policy.  The  Remuneration  Policy  is  binding  and  sets  the 
parameters within which Directors' remuneration may be 
set.

Policy
The  remuneration  policy  of  the  Company  is  to  pay  its 
non-executive Directors fees that are appropriate for the 
role  and  the  amount  of  time  spent  in  discharging  their 
duties, that are broadly in line with those of comparable 
real estate investment companies and that are sufficient 
to  attract  and  retain  suitably  qualified  and  experienced 
individuals. 

The  fees  paid  will  be  reviewed  on  an  annual  basis  and 
may also be reviewed when new non-executive Directors 
are recruited to the Board. The Directors of the Company 
are  entitled  to  such  rates  of  annual  fees  as  the  Board  at 
its  discretion  shall  from  time  to  time  determine.  The 
Chairman  of  the  Board  and  the  Audit  and  Management 
Engagement Committee Chairman are entitled to receive 
fees  at  a  higher  level  than  those  of  the  other  Directors, 
reflecting  their  additional  duties  and  responsibilities. 
Annual  fees  are  pro-rated  where  a  change  takes  place 
during the financial year.

In  addition  to  the  annual  fee,  under  the  Company's 
Articles  of  Association,  if  any  Director  is  requested  to 
perform any special duties or services outside his ordinary 
duties  as  a  Director,  he  may  be  paid  such  reasonable 
additional  remuneration  as  the  Board  may  from  time  to 
time determine.

Directors’ Remuneration Components

Component

Director

Rate at 1 April 2020 Purpose of Remuneration

Annual fee

Chairman

£50,000

Commitment as Chairman of a public company1

Annual fee

Non-executive Directors

£32,000

Commitment as non-executive Directors of a public company2

Additional fee

Chairman of the Audit 
and Management 
Engagement Committee

£4,000

For additional responsibilities and time commitment3

Additional fee

All Directors

Discretionary

Expenses

All Directors

n/a

For extra or special services performed in their role 
as a Director4

Reimbursement of expenses incurred in the 
performance of duties as a Director5

Notes
1  The Company’s policy is for the Chairman of the Board to be paid a higher fee than the other Directors to reflect the more onerous role.
2  The Company’s Articles of Association limit the aggregate fees payable to the Board of Directors to £250,000 per annum. 
3  The Company’s policy is for the Chairman of the Audit and Management Engagement Committee to be paid a higher fee than the other 

Directors to reflect the more onerous role.

4  This  is  a  provision  of  the  Company’s  Articles.  Additional  fees  would  only  be  paid  in  exceptional  circumstances  in  relation  to  the 

performance of extra or special services.

5  Directors are entitled to claim expenses in respect of duties undertaken in connection with their role as a Director.
  The  Company  has  no  employees  other  than  the  Directors.  Accordingly,  there  are  no  differences  in  policy  on  the  remuneration  of 

Directors and the remuneration of employees.

  No Director is entitled to receive any remuneration which is performance-related. As a result, there are no performance conditions in 

relation to any elements of the Directors’ remuneration in existence to set out in this Remuneration Policy.

Civitas Social Housing PLC Annual Report 2020

75

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationDirectors’ Remuneration Report continued

Directors’  and  Officers’  liability  insurance  cover  is 
maintained by the Company on behalf of the Directors.

Directors  are  entitled  to  be  paid  all  expenses  properly 
incurred  in  attending  Board  or  shareholder  meetings  or 
otherwise  in  or  with  a  view  to  the  performance  of  their 
duties.

As  all  Directors  are  non-executive  and  there  are  no 
employees,  the  Company  does  not  operate  any  share 
option  or  other  long-term  incentive  schemes  and  the 
Directors’ fees are not subject to any performance criteria. 
No  pension  or  other  retirement  benefit  schemes  are 
operated by the Company for any of its Directors.

Service Contracts
No Director has a service contract with the Company. The 
Directors  are  appointed  under  letters  of  appointment. 
Their  appointment  and  any  subsequent  termination  or 
retirement  is  subject  to  the  Articles  of  Association.  The 
Directors’  letters  of  appointment  provide  that,  upon  the 
termination  of  a  Director’s  appointment,  that  Director 

must resign in writing and all records remain the property 
of  the  Company.  The  Director’s  appointment  can  be 
terminated in accordance with the Articles of Association 
and  without  compensation.  There  is  no  notice  period 
specified  in  the  Articles  of  Association  for  the  removal 
of  Directors  and  all  Directors  are  subject  to  annual 
re-election by shareholders.

Approach to Recruitment Remuneration
The  remuneration  package  for  any  new  Chairman  or 
non-executive Director will be the same as the prevailing 
rates  determined  on  the  bases  set  out  above.  The  Board 
will not pay any introductory fee or incentive to any person 
to encourage them to become a Director, but may pay the 
fees  of  search  and  recruitment  specialists  in  connection 
with the appointment of any new non-executive Director.

Views of Shareholders
Any  views  expressed  by  shareholders  on  the  fees  being 
paid to Directors would be taken into consideration by the 
Board when reviewing levels of remuneration.

76

Civitas Social Housing PLC Annual Report 2020

Remuneration Report
The  Board  presents  its  Directors’  Remuneration  Report 
in  respect  of  the  year  ended  31  March  2020.  The  Board 
has  prepared  this  report  in  accordance  with  the  Large 
and Medium-Sized Companies and Groups (Accounts and 
Reports)  (Amendment)  Regulations  2013.  An  ordinary 
resolution for the approval of the Directors’ Remuneration 
Report  will  be  put  to  shareholders  at  the  forthcoming 
AGM of the Company.

The law requires the Company’s auditor to audit certain 
of the disclosures required. Where disclosures have been 
audited, they are indicated as such. The auditor’s opinion 
is included in the auditor’s report on pages 83 to 91.

Annual Statement from the Chairman
I  am  pleased  to  present  the  Directors’  Remuneration 
Report for the year ended 31 March 2020.

As  the  Board  has  no  executive  Directors,  it  does  not 
consider it necessary to establish a separate Remuneration 
Committee. The Board as a whole is therefore responsible 
for decisions regarding remuneration. The Board consists 
entirely of non-executive Directors and the Company has 
no employees.

The Directors are remunerated for their services at such 
rate  as  the  Directors  shall  from  time  to  time  determine. 
The  Board  has  set  three  levels  of  fees:  one  for  the 

Chairman,  one  for  other  Directors,  and  an  additional 
fee that is paid to the Director who chairs the Audit and 
Management Engagement Committee. Fees are reviewed 
annually in accordance with the Remuneration Policy. The 
fee for any new Director appointed will be determined on 
the same basis. 

Directors’  fees  for  the  year  ended  31  March  2020  were 
at  a  level  of  £50,000  per  annum  for  the  Chairman  and 
£32,000  per  annum  for  other  non-executive  Directors. 
The Chairman of the Audit and Management Engagement 
Committee  received  an  additional  fee  of  £4,000  per 
annum.  No  changes  relating  to  Directors’  remuneration 
were made during the year and no changes are currently 
being proposed.

There were no other payments for extra or special services 
in the year ended 31 March 2020.

At  the  AGM  held  on  5  September  2019,  shareholders 
approved  the  amendment  to  the  Company’s  Articles  of 
Association  which  increased  the  maximum  aggregate 
annual remuneration payable to Directors from £200,000 
to £250,000.

The  Directors’  Remuneration  Policy  was  approved  at 
the  AGM  held  on  5  September  2019.  There  will  be  no 
significant  change  in  the  way  the  Remuneration  Policy 
will  be  implemented  in  the  course  of  the  next  financial 
year.

Directors’ Fees for the Period (audited)
The Directors who served during the year received the following emoluments:

Director

Michael Wrobel (Chairman)

Alastair Moss

Alison Hadden1

Caroline Gulliver

Peter Baxter

Total

1 Appointed on 21 November 2019.

Year ended 31 March 2020

Year ended 31 March 2019

Fees 

£50,000

£32,000

£11,569

£36,000

£32,000

Taxable
benefits 

–

–

£1,073

–

–

Total

£50,000

£32,000

£12,642

£36,000

£32,000

Fees 

£50,000

£32,000

–

£36,000

£32,000

£161,569

£1,073

£162,642

£150,000

Taxable
benefits 

–

–

–

–

–

–

Total

£50,000

£32,000

–

£36,000

£32,000

£150,000

The amounts paid to the Directors were for services as non-executive Directors. Taxable benefits included in the above 
table are in respect of the amounts reimbursed to Directors as travel and other expenses properly incurred by them in the 
performance of their duties. There are no variable elements in the remuneration payable to the Directors.

Civitas Social Housing PLC Annual Report 2020

77

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationDirectors’ Remuneration Report continued

Under the Company’s Articles of Association, the total aggregate remuneration and benefits in kind of the Directors of 
the Company is subject to a maximum of £250,000 in any financial year. Any change to this would require shareholder 
approval.

The Company maintains Directors’ and Officers’ liability insurance cover, at its expense, on the Directors’ behalf.

Loss of Office (audited)
The Directors do not have service contracts with the Company but are engaged under letters of appointment under which 
there is no entitlement to compensation for loss of office. Directors are subject to annual re-election by shareholders.

Company Performance
The following graph compares the performance for the period from IPO on 18 November 2016 to 31 March 2020, the total 
shareholder  return  of  the  Company’s  Ordinary  shares  relative  to  the  FTSE All-Share  Index  and  FTSE  350  REIT  Index. 
Although the Company has no formal benchmark, these indices have been selected as the FTSE All-Share represents all 
companies of a similar capital size, and the constituents of the FTSE 350 REIT Index are UK-based real estate companies 
and are therefore considered to represent the most appropriate comparative. 

Total Shareholder Return (rebased)
140

130

120

110

100

90

80

18
Nov
2016

Civitas Social
Housing PLC

FTSE 350 Real
Estate Investment 
Trust Index
Total Return

FTSE All-Share
Total Return

Mar
2017

Jun
2017

Sep
2017

Dec
2017

Mar
2018

Jun
2018

Sep
2018

Dec
2018

Mar
2019

Jun
2019

Sep
2019

Dec
2019

31
Mar
2020

Relative Importance of Spend on Pay
The table below sets out, in respect of the year ended 31 March 2020:

a)  the remuneration paid to the Directors; and

b)  the distributions made to shareholders by way of dividend.

Directors’ remuneration

Dividends paid to Ordinary shareholders

Dividends paid to C shareholders

Year ended
 31 March 2020
£’000

Year ended
 31 March 2019
£’000

162

32,970

–

150

17,881

9,966

78

Civitas Social Housing PLC Annual Report 2020

Directors’ Interests (audited)
There is no requirement under the Company’s Articles of Association or the terms of their appointment for Directors to 
hold shares in the Company. 

As at 31 March 2020, the Directors (including their connected persons) had beneficial interests in the following number 
of shares in the Company:

Michael Wrobel

Alastair Moss

Alison Hadden1

Caroline Gulliver

Peter Baxter

31 March 2020 
Ordinary
shares

31 March 2019 
Ordinary 
shares

100,598

11,766

–

58,832

47,065

100,598

11,766

–

58,832

47,065

1 Appointed as a Director on 21 November 2019.

There have been no changes to Directors’ share interests between 31 March 2020 and the date of this Report.

None  of  the  Directors  or  any  persons  connected  with  them  had  a  material  interest  in  the  Company’s  transactions, 
arrangements or agreements during the year.

Voting at AGM
The Directors’ Remuneration Policy and Directors’ Remuneration Report for the year ended 31 March 2019 were approved 
at the AGM held on 5 September 2019. The votes cast by proxy on these resolutions were:

Resolution

To approve the  
Directors’ Remuneration Report

To approve the  
Directors’ Remuneration Policy

Votes for1
% of votes cast

Votes against
% of votes cast

Votes withheld

Total votes cast

99.99

99.99

0.01

0.01

–

–

320,495,728

320,495,728

1  Votes ‘for’ include discretionary proxy votes granted to the Chairman by shareholders.

Approval
The Directors’ Remuneration Report was approved by the Board and signed on its behalf by:

Michael Wrobel
Chairman

29 June 2020

Civitas Social Housing PLC Annual Report 2020

79

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationStatement of Directors’ Responsibilities

The  Directors  are  responsible  for  preparing  the  Annual 
Report  and  the  financial  statements  in  accordance  with 
applicable law and regulation.

Report  comply  with  the  Companies  Act  2006  and,  as 
regards  the  Group  financial  statements,  Article  4  of  the 
IAS Regulation.

Company law requires the Directors to prepare financial 
statements  for  each  financial  year.  Under  that  law,  the 
Directors  have  prepared  the  Group  financial  statements 
in  accordance  with  International  Financial  Reporting 
Standards  (“IFRSs”)  as  adopted  by  the  European  Union 
and the Company financial statements in accordance with 
United Kingdom Generally Accepted Accounting Practice 
(United  Kingdom Accounting  Standards,  comprising  FRS 
101  “Reduced  Disclosure  Framework”,  and  applicable 
law). Under company law, the Directors must not approve 
the  financial  statements  unless  they  are  satisfied  that 
they give a true and fair view of the state of affairs of the 
Group and Company and of the profit or loss of the Group 
and  Company  for  that  period.  In  preparing  the  financial 
statements, the Directors are required to:

The  Directors  are  responsible  for  the  maintenance 
and  integrity  of  the  Company’s  website.  Legislation 
in  the  United  Kingdom  governing  the  preparation  and 
dissemination  of  financial  statements  may  differ  from 
legislation in other jurisdictions.

The  Directors  consider  that  the  Annual  Report  and 
Financial  Statements,  taken  as  a  whole,  is  fair,  balanced 
information 
and  understandable  and  provides  the 
necessary  for  shareholders  to  assess  the  Group  and 
Company’s position and performance, business model and 
strategy.

Each  of  the  Directors,  whose  names  and  functions  are 
listed in the Corporate Governance section of the Annual 
Report, confirm that, to the best of their knowledge that:

the  Company  financial  statements,  which  have 
been  prepared  in  accordance  with  United  Kingdom 
Generally  Accepted  Accounting  Practice  (United 
Kingdom Accounting Standards, comprising FRS 101 
“Reduced  Disclosure  Framework”,  and  applicable 
law), give a true and fair view of the assets, liabilities, 
financial position and loss of the Company;

• 

• 

the  Group  financial  statements,  which  have  been 
prepared  in  accordance  with  IFRSs  as  adopted  by 
the European Union, give a true and fair view of the 
assets, liabilities, financial position and profit of the 
Group; and

the  Strategic  Report  includes  a  fair  review  of  the 
development  and  performance  of  the  business  and 
the position of the Group and Company, together with 
a description of the principal risks and uncertainties 
that it faces. 

Approval 
This  Statement  of  Directors’  Responsibilities  was 
approved by the Board and signed on its behalf by: 

Michael Wrobel
Chairman

29 June 2020

• 

• 

select  suitable  accounting  policies  and  then  apply 
them consistently;

• 

state  whether  applicable  IFRSs  as  adopted  by  the 
European  Union  have  been  followed  for  the  Group 
financial statements and United Kingdom Accounting 
Standards,  comprising  FRS  101,  have  been  followed 
for the Company financial statements, subject to any 
material  departures  disclosed  and  explained  in  the 
financial statements;

•  make judgements and accounting estimates that are 

reasonable and prudent; and

• 

prepare the financial statements on the going concern 
basis  unless  it  is  inappropriate  to  presume  that  the 
Group and Company will continue in business.

The  Directors  are  also  responsible  for  safeguarding  the 
assets  of  the  Group  and  Company  and  hence  for  taking 
reasonable steps for the prevention and detection of fraud 
and other irregularities.

The  Directors  are  responsible  for  keeping  adequate 
accounting records that are sufficient to show and explain 
the Group and Company’s transactions and disclose with 
reasonable accuracy at any time the financial position of 
the Group and Company and enable them to ensure that 
the financial statements and the Directors’ Remuneration 

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Alternative Investment Fund Managers Directive

As  the  Company  and  the  Alternative  Investment  Fund 
Manager  (the  “AIFM”)  are  each  domiciled  in  the  United 
Kingdom, the FCA Handbook rules require that, among other 
things, the AIFM makes available the following information 
to shareholders of the Company under the AIFM Directive (as 
implemented in the UK) and to notify them of any material 
change to information previously provided.

upon the Company. All or a substantial portion of the assets 
of the Company may be located outside a local jurisdiction 
in which a shareholder resides and, as a result, it may not 
be possible to satisfy a judgement against the Company in 
such local jurisdiction or to enforce a judgement obtained 
in the local jurisdiction’s courts against the Company.

Investment  Policy,  Leverage  and  Liquidity  (AIFMD 
23(1)(a)(b)(h))
The investment strategy and objectives of the Company, the 
types of assets it may invest in and the investment techniques 
it  may  employ,  associated  risks  and  any  investment 
restrictions  are  laid  out  in  the  investment  objectives  and 
policy and other sections of the Annual Report.

AIFM and its Delegates (AIFMD 23(1)(d), (e) and (f ))
The  AIFM  (G10  Capital  Limited)  is  a  limited  company 
with its registered office at 136 Buckingham Palace Road, 
London  SW1W  9SA.  G10  Capital  Limited  is  authorised 
and  regulated  by  the  Financial  Conduct  Authority  (FRN 
648953). It has been appointed by the Company to manage 
the Company under an AIFM Agreement with effect from 
24 August 2017.

For  information  about  the  circumstances  in  which  the 
Company may use leverage, the types of sources permitted 
and the associated risks and any restrictions on the use of 
leverage and any collateral and asset re-use arrangements, 
shareholders  are  directed  to  the  disclosures  contained 
in  the  investment  objectives  and  policy  section  of  these 
financial  statements  as  well  as  specific  AIFMD  related 
disclosures further below.

The AIFM is responsible for portfolio management and risk 
management and monitoring of the assets of the Company 
and has discretionary authority over the acquisition and 
disposition  of  the  Company’s  assets,  with  power  to  give 
guarantees  and  undertake  other  transactions  on  behalf 
of  the  Company  subject  to  the  provisions  of  the  AIFM 
Agreement.  The  AIFM  is  also  responsible  for  ensuring 
compliance with the AIFMD.

Under  the  FCA’s  Listing  Rules  to  which  the  Company  is 
subject it needs the prior approval of its shareholders to 
make a material change to its investment policy.

Since  the  Company  is  closed-ended  without  redemption 
rights,  liquidity  risk  management  is  limited  to  the 
liquidity  required  to  meet  the  Company’s  obligations  in 
relation to its financing arrangements. The AIFM utilises 
various  risk  assessment  methods  to  measure  the  risk  of 
portfolio  illiquidity  to  meet  the  Company’s  obligations. 
This measurement enables the provision of management 
information to the AIFM and the Board of the Company to 
enable these risks to be monitored and managed.

Legal Relationship with Investors (AIFMD 23(1)(c))
The  Company  is  a  public  limited  company  listed  on  the 
London  Stock  Exchange.  The  Company  is  incorporated 
under the laws of England and Wales. The constitutional 
document  of  the  Company  is  its  articles  of  association 
which may only be amended by way of a special resolution 
of  its  shareholders.  Upon  the  purchase  of  shares,  an 
investor  becomes  a  shareholder  of  the  Company.  A 
shareholder’s liability to the Company will be limited to 
the amount uncalled on their shares. 

As the Company is incorporated under the laws of England 
and Wales, it may not be possible for a shareholder located 
outside that jurisdiction to effect service of process within 
the  local  jurisdiction  in  which  that  shareholder  resides 

The AIFM’s  duties  under  the AIFM Agreement  are  owed 
to  the  Company  as  a  whole  rather  than  directly  to  the 
shareholders,  whether  individually  or  in  groups.  The 
Board  of  the  Company  is  responsible  under  the  AIFM 
Agreement for representing the Company in its dealings 
with the AIFM.

In  order  to  comply  with  its  regulatory  obligations,  the 
AIFM holds professional indemnity insurance.

Depositary and its Delegates (AIFMD 23(1)(d) and (f))
Indos  Financial  Limited  (the  “Depositary”)  has  been 
appointed  as  the  Depositary  of  the  Company  under  a 
Depositary  Agreement  agreed  in  accordance  with  AIFMD 
requirements.  The  Depositary  is  a  company  incorporated 
in England (registered number 08255973) whose registered 
office  is  at  54  Fenchurch  Street,  London,  EC3M  3JY.  It  is 
authorised to act as a Depositary by the FCA (FRN 602528). 
The  Depositary  is  responsible  for  safekeeping  of  the 
Company’s investments, including holding in custody those 
investments which are required to be held in custody and 
verifying ownership and keeping records of the Company’s 
other investments, and for cash monitoring.

The Depositary’s duties under the Depositary Agreement 
are owed to the Company as a whole and not directly to 
shareholders, whether individually or in groups.

The investments of the Company are not of a kind required 
to be held in custody by the Depositary. 

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationAlternative Investment Fund Managers Directive continued

Independent Auditors (AIFMD 23(1)(d))
The  independent  auditors  of  the  Company  for  the  year 
ended  31  March  2020  were  PricewaterhouseCoopers 
LLP.  The  auditors’  duties  are  owed  to  the  Company  as  a 
whole.  They  have  a  statutory  responsibility  to  report  to 
the members of the Company as a whole in relation to the 
truth  and  fairness  of  the  Company’s  state  of  affairs  and 
profit or loss.

Valuation (AIFMD 23(1)(g))
The  assets  of  the  Company  are  valued  in  accordance 
with  the  provisions  set  out  in  the  Valuation  Policy.  The 
Investment Committee which has been set up by the AIFM 
in  respect  of  the  Company  and  it’s  assets  adds  a  further 
level of oversight to the valuation process as set out on in 
the Corporate Governance section of the Annual Report.

Fees and Expenses (AIFMD 23(1)(i))
The Company incurs costs in the form of depositary fees, 
custodian  fees,  bank  fees  and  charges,  marketing  fees, 
auditors’ fees, lawyers’ fees and other fees.

Investors  and  Preferential 

Fair  Treatment  of 
Treatment (AIFMD 23(1)(j))
No preferential rights have been granted to any existing 
shareholder.

The  Company  and  the  AIFM  are  committed  to  ensuring 
that all shareholders are treated fairly and in accordance 
with  UK  company  law.  They  have  not  and  will  not  enter 
into any arrangement with one shareholder which could 
result  in  any  overall  material  disadvantage  to  the  other 
shareholders.

Issue and Redemption of Shareholder Interests in the 
Company ((AIFMD 23(1)(l))
The  Company  is  closed-ended  and  does  not  provide  for 
redemption  or  repurchase  of  the  interests  of  ordinary 
shareholders at their request.

Reporting  and  Performance  (AIFMD  23(1)(k),  23(1)
(m) and 23(1)(n))
The  historic  performance  of  the  Company,  to  the  extent 
available,  has  been  disclosed  to  shareholders  in  the 
Company’s  Annual  and  Half  Yearly  Reports,  which  will 
be  sent  to  shareholders  and  are  available  from  http://
civitassocialhousing.com/.

The  latest  NAV  of  the  Company  is  published  in  the 
latest  Annual  or  Half  Yearly  Report  or  quarterly  NAV 
announcement.

Prime Broker (AIFMD 23(1)(o))
The Company does not have a prime broker.

Method  of  Making  Ongoing/Periodic  Disclosures 
(AIFMD 23(1)(p),23(4),23(5))
Information  about  the  Company’s  risk  profile  and  risk 
management,  total  leverage  and  any  material  change  to 
the arrangements for managing the Company’s liquidity, 
the  proportion  of  assets  (if  any)  subject  to  special 
arrangements  arising  from 
liquidity,  the  maximum 
permitted  leverage  or  the  grant  of  rights  of  re-use  of 
collateral  or  guarantees  in  relation  to  leverage  will  be 
provided  in  the  Company’s  Annual  Reports  or  on  the 
Company’s website http://civitassocialhousing.com/.

Risk Profile and Risk Management (AIFMD 23(4)(c))
The appointment of the AIFM as the AIFM of the Company 
under  the  AIFMD  means  that  it  is  responsible  for  risk 
management  and  the  ongoing  process  of  identifying, 
evaluating,  monitoring  and  managing  the  risks  facing 
the  Company  in  accordance  with  the  requirements  of 
the AIFMD.  The  Board  keeps  the AIFM’s  performance  of 
these  responsibilities  under  review  as  part  of  its  overall 
responsibility  for  the  Company’s  risk  management  and 
internal controls.

The principal risks of the Company are set out in the risk 
management  section  in  the  Annual  Report.  The  AIFM’s 
risk  management  system  incorporates  regular  review 
of  these  risks  and  the  establishment  of  appropriate  risk 
limits and internal control processes to mitigate the risks. 
The sensitivity of the Company to relevant risks is further 
detailed  in  the  risk  management  section  in  the  Annual 
Report.

Restrictions  on  the  Use  of  Leverage  and  Maximum 
Leverage (AIFMD 23(5))
As  specified  in  the  Investment  objectives  and  policy  in 
the  Annual  Report,  The  Company  has  the  ability  to  put 
up to a maximum leverage of 40% of the Company’s Gross 
Asset Value and the AIFM oversees the use of leverage to 
ensure  that  the  use  of  borrowing  is  consistent  with  this 
requirement.  Leverage  is  calculated  using  gross  assets, 
with various adjustments, divided by net assets.

Under  AIFMD,  the  Company  is  required  to  calculate 
leverage  under  the  two  methodologies  specified  by  the 
Directive,  the  ‘Gross  Method’  and  the  ‘Commitment 
Method,’  the  difference  being  that  the  Commitment 
Method  allows  certain  exposures  to  be  offset  or  netted. 
Disclosures are made on the website of the Company.

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Independent Auditors’ Report
to the members of Civitas Social Housing PLC

Report on the audit of the financial statements

Opinion
In our opinion:

•  Civitas  Social  Housing  PLC’s  Group  financial  statements  and  Company  financial  statements  (the  “financial 
statements”) give a true and fair view of the state of the Group’s and of the Company’s affairs as at 31 March 2020 and 
of the Group’s profit and cash flows for the year then ended;

• 

• 

• 

the Group financial statements have been properly prepared in accordance with International Financial Reporting 
Standards (IFRSs) as adopted by the European Union;

the Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 “Reduced Disclosure Framework”, and 
applicable law); and

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as 
regards the Group financial statements, Article 4 of the IAS Regulation.

We  have  audited  the  financial  statements,  included  within  the  Annual  Report  and  Financial  Statements  (the “Annual 
Report”),  which  comprise:  the  Consolidated  and  Company  Statements  of  Financial  Position  as  at  31  March  2020;  the 
Consolidated  Statement  of  Comprehensive  Income,  the  Consolidated  Statement  of  Cash  Flows,  and  the  Consolidated 
and Company Statements of Changes in Equity for the year then ended; and the notes to the financial statements, which 
include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit and Management Engagement Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. 
Our responsibilities under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial 
statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the 
financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, 
and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were 
not provided to the Group or the Company.

Other than those disclosed in note 9 to the financial statements, we have provided no non-audit services to the Group or 
the Company in the period from 1 April 2019 to 31 March 2020. 

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationIndependent Auditors’ Report
to the members of Civitas Social Housing PLC continued

Our audit approach

Overview

•  Overall Group materiality: £9.5 million (2019: £8.8 million), based on 1% of total assets.

•  Overall Company materiality: £7.4 million (2019: £8.1 million), based on 1% of total assets.

Materiality

•  Group Specific materiality: £1.4 million (2019: £2.2 million), based on 5% of European 
Public  Real  Estate  (‘EPRA’)  Earnings,  for  financial  statement  line  items  impacting 
EPRA Earnings.

Audit scope

•  We  tailored  the  scope  of  our  audit  to  ensure  that  we  performed  enough  work  to  be 
able to give an opinion on the financial statements as a whole, taking into account the 
structure of the Group and the Company, the accounting processes and controls, and 
the industry in which they operate. The Group consists of a single reportable segment.

Key audit
matters

•  Valuation of investment property (Group).

•  COVID-19 (Group and Company).

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial 
statements. In particular, we looked at where the directors made subjective judgements, for example in respect of significant 
accounting estimates that involved making assumptions and considering future events that are inherently uncertain.

Capability of the audit in detecting irregularities, including fraud
Based  on  our  understanding  of  the  Group  and  industry,  we  identified  that  the  principal  risks  of  non-compliance  with 
laws and regulations related to compliance with the Real Estate Investment Trust (REIT) status section 518 to 609 of the 
Corporation  Tax Act  2010  and  the  UK  and  European  regulatory  principles,  such  as  governed  by  the  Financial  Conduct 
Authority, and we considered the extent to which non-compliance might have a material effect on the financial statements 
of the Group and Company. We also considered those laws and regulations that have a direct impact on the preparation 
of the financial statements such as the Companies Act 2006 and the Listing Rules. We evaluated management’s incentives 
and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and 
determined that the principal risks were related to posting inappropriate journal entries to increase revenue or reduce 
expenditure, and management bias in accounting estimates and judgemental areas of the financial statements such as the 
valuation of investment properties. Audit procedures performed by the engagement team included:

• 

• 

• 

• 

• 

• 

• 

• 

discussions with management, including consideration of known or suspected instances of non-compliance with laws 
and regulations and fraud, and review of the reports made by management;

understanding of management’s internal controls designed to prevent and detect irregularities;

assessment of matters, if any, reported to the Audit and Management Engagement Committee;

reviewing  relevant  meeting  minutes,  including  those  of  the  Board  of  Directors  and  the  Audit  and  Management 
Engagement Committee;

review of tax compliance with the involvement of our tax specialists in the audit;

designing  audit  procedures  to  incorporate  unpredictability  over  the  nature,  timing  and  extent  of  our  testing  of 
expenses;

procedures relating to the valuation of investment properties described in the related key audit matter below; and

identifying and testing journal entries, in particular any journal entries posted with unusual account combinations 
and words.

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There are inherent limitations in the audit procedures described above and the further removed non-compliance with 
laws and regulations is from the events and transactions reflected in the financial statements, the less likely we would 
become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not 
detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional 
misrepresentations, or through collusion.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit 
of the financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether  or  not  due  to  fraud)  identified  by  the  auditors,  including  those  which  had  the  greatest  effect  on:  the  overall 
audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, 
and any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these 
matters. This is not a complete list of all risks identified by our audit. 

Key audit matter

How our audit addressed the key audit matter

Valuation of investment property (Group)
Refer  to  page  66  (Report  of  the  Audit  and  Management 
Engagement  Committee),  pages  98  and  99 
(note 
3.1,  Significant  estimate  –  valuation  of  investment 
property)  and  pages  108  to  111  (note  15,  Investment 
property). Investment properties are held at fair value of 
£868.0  million  as  at  31  March  2020  in  the  Consolidated 
Statement  of  Financial  Position.  The  valuation  of  the 
Group’s investment property is the key component of the 
net asset value and underpins the Group’s result for the 
year. The result of the revaluation this year was a gain of 
£13.3  million,  which  is  accounted  for  within  ‘Change  in 
fair value of investment properties’ in note 15 (Investment 
property)  and  is  a  significant  component  of  the  result 
for  the  year.  The  Group’s  investment  property  portfolio 
consists of specialist social housing properties located in 
England and Wales which are let to Registered Providers 
of social housing on long-term leases.

Investment  property  valuations  were  carried  out  by 
a  third  party  valuer,  Jones  Lang  LaSalle  Limited  (‘JLL’ 
or  the  ‘Valuer’).  The  Valuer,  engaged  by  the  Directors, 
performed  their  work  in  accordance  with  the  Royal 
Institute  of  Chartered  Surveyors  (‘RICS’)  RICS Valuation 
–  Professional  Standards  and  the  requirements  of 
International  Accounting  Standard  40 
‘Investment 
Property’.

The Valuer has included a material valuation uncertainty 
clause in their valuation report as at 31 March 2020. This 
clause  highlights  that  less  certainty,  and  consequently 
a  higher  degree  of  caution,  should  be  attached  to  the 
valuation  as  a  result  of  the  COVID-19  pandemic.  This 
represents a significant estimation uncertainty in relation 
to the valuation of investment properties. 

Given the inherent subjectivity involved in the valuation 
of  the  property  portfolio,  and  therefore  the  need  for 
deep  market  knowledge  when  determining  the  most 
appropriate  assumptions  and  the  technicalities  of 
valuation methodology, we engaged our internal valuation 
experts (qualified chartered surveyors) to assist us in our 
audit of this area.

Material valuation uncertainty due to COVID-19
We  considered  the  adequacy  of  the  disclosures  made 
in  note  2  (Basis  of  preparation),  note  3  (Significant 
accounting judgements, estimates and assumptions) and 
note 15 (Investment property) to the financial statements. 

These notes explain that the Valuer reported on the basis 
of  a  material  valuation  uncertainty  and  consequently 
that less certainty and a higher degree of caution should 
be  attached  to  the  valuations  as  at  31  March  2020.  We 
discussed  this  clause  with  management  and  obtained 
sufficient  appropriate  audit  evidence  to  demonstrate 
that  management's  assessment  of  the  suitability  of  the 
inclusion of the valuation in the Consolidated Statement 
of Financial Position and disclosures made in the financial 
statements are appropriate. 

Experience of Valuer and relevance of its work
We  read  the  Valuer’s  report  and  confirmed  that  the 
approach  used  was  consistent  with  the  RICS  guidelines 
and  the  requirements  of  IFRSs  as  adopted  by  the 
European  Union.  We  assessed  the Valuer’s  qualifications 
and  expertise  and  read  their  terms  of  engagement  with 
the  Group,  determining  that  there  were  no  matters  that 
affected  their  independence  and  objectivity  or  imposed 
scope limitations upon them. We also considered fees and 
other contractual arrangements that might exist between 
the Group and the Valuer. We found no evidence to suggest 
that the objectivity of the Valuer was compromised. 

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationIndependent Auditors’ Report
to the members of Civitas Social Housing PLC continued

Key audit matter

How our audit addressed the key audit matter

In determining the value of a property, the Valuer has taken 
into  account  property-specific  information  including 
the  lease  term  and  rental  income  payable.  They  apply 
assumptions  for  the  yield,  discount  rate  and  CPI  growth 
which are influenced by prevailing market conditions and 
comparable transactions, to arrive at the final valuation as 
at the valuation date. 

Data provided to the Valuer and legal title
We  validated  the  data  provided  to  the  Valuer  by 
management  and  found  that  it  was  consistent  with  the 
information we audited. This data included inputs such as 
current rent, rent indexation (CPI or CPI+1%), and lease 
term, which we have agreed on a sample basis to executed 
lease agreements as part of our audit work.

The  valuation  of  the  Group’s  investment  property 
portfolio  was  identified  as  a  key  audit  matter  given 
the  valuation  is  inherently  subjective  due  to,  among 
other  factors,  the  individual  nature  of  each  property,  its 
location  and  the  expected  future  rental  streams  for  that 
particular property. The wider challenges currently facing 
real  estate  investor  markets  as  a  result  of  COVID-19 
further contributed to the subjectivity for the year ended 
31  March  2020.  The  significance  of  the  estimates  and 
judgements  involved,  coupled  with  the  fact  that  only 
a  small  percentage  difference  in  individual  property 
valuations,  when  aggregated,  could  result  in  a  material 
misstatement, warranted specific audit focus in this area.

We  verified  legal  ownership  of  properties  through 
independent title deed confirmations on a sample basis.

Assumptions and estimates used by the Valuer
In  our  testing,  which  involved  the  use  of  our  internal 
real  estate  valuation  experts,  we  considered  the 
assumptions  utilised  by  the  Valuer  within  the  valuation 
and benchmarked to market evidence. We challenged the 
Valuer regarding the impact of the regulatory environment 
on investor sentiment and asset values.

We  attended  meetings  with  management  and  the 
Valuer,  at  which  the  valuation  methodology  and  the 
key  assumptions  were  discussed.  We  challenged  their 
approach  to  the  valuations,  particularly  in  light  of 
COVID-19, and the rationale behind the more significant 
valuation  assumptions  adopted.  Where  assumptions 
were  outside  the  expected  range  or  showed  unexpected 
movements  based  on  our  knowledge,  we  undertook 
further  investigations,  held  further  discussions  with  the 
Valuer  and  obtained  evidence  to  support  explanations 
received.  The  valuation  commentaries  provided  by  the 
Valuer  and  supporting  evidence,  enabled  us  to  consider 
the property specific factors that may have had an impact 
on value, including recent comparable transactions where 
appropriate. 

We  concluded  that  the  assumptions  used  by  the  Valuer 
were  consistent  with  our  expectations  and  comparable 
benchmarking and market transaction information for the 
asset type, and the disclosures in relation to the material 
valuation  uncertainty  within  the  financial  statements 
are sufficient and appropriate to highlight the increased 
estimation uncertainty as a result of COVID-19.

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Key audit matter

How our audit addressed the key audit matter

COVID-19 (Group and Company)
Refer  to  pages  52  to  57  (Strategic  Report  –  ‘Principal 
risks  and  risk  management’  and  the  ‘Going  Concern 
and  Viability  Statement’),  page  66  (Report  of  the  Audit 
and  Management  Engagement  Committee)  and  pages 
96  to  99  (Notes  to  the  financial  statements  –  note  2, 
Basis  of  preparation,  and  note  3,  Significant  accounting 
judgements, estimates and assumptions). 

The  outbreak  of  the  novel  coronavirus  (known  as 
COVID-19) in many countries is rapidly evolving and the 
socio-economic  impact  is  unprecedented.  It  has  been 
declared  as  a  global  pandemic  and  is  having  a  major 
impact on economies and financial markets. The efficacy 
of  government  measures  will  materially  influence  the 
length of economic disruption, but it is probable there will 
be a recession in the United Kingdom. 

In  order  to  assess  the  impact  of  COVID-19  on  the 
business, management has updated their risk assessment 
and  prepared  an  analysis  of  the  potential  impact  on  the 
revenues,  profits,  cash  flows,  operations  and  liquidity 
position of the Group for the next 12 months and over the 
next five years.

The  analysis  and  related  assumptions  have  been  used 
by  management  in  its  assessment  of  the  Group’s  going 
concern and viability. 

The  most  significant  impact  to  the  financial  statements 
has  been  in  relation  to  the  disclosures  on  the  valuation 
of Investment property. This is described in the key audit 
matter above.  

Management’s  analysis  includes  base  and  downside 
case  scenarios.  At  the  balance  sheet  date,  the  Group's 
cash  balance  is  £58.4  million,  of  which  £16.9  million  is 
held as restricted cash and post the year end, the Group 
has  extended  the  term  of  the  loan  presented  in  current 
liabilities as at 31 March 2020. 

the  covenant  headroom  on 

In  making  their  assessment,  management  took  into 
account 
the  Group’s 
loan  facilities.  After  considering  all  of  these  factors, 
management  has  concluded  that  preparing  the  financial 
statements on a going concern basis remains appropriate. 
No  material  uncertainty  in  relation  to  going  concern 
exists.

We  evaluated  the  Group’s  updated  risk  assessment 
and  analysis  and  considered  whether  it  addresses  the 
relevant  threats  posed  by  COVID-19.  We  also  evaluated 
management’s  assessment  and  corroborated  evidence  of 
the  operational  impacts,  considering  their  consistency 
with  other  available  information  and  our  understanding 
of the business. 

Our procedures in respect of the valuation of investment 
properties are set out in the key audit matter above. 

We  assessed  the  disclosures  presented  in  the  Annual 
Report  in  relation  to  COVID-19  by  reading  the  other 
information, including the Principal risks and the Viability 
statement  set  out  in  the  Strategic  Report,  and  assessing 
its  consistency  with  the  financial  statements  and  the 
evidence  we  obtained  in  our  audit.  We  considered  the 
appropriateness  of  the  disclosures  around  the  increased 
uncertainty  on  its  accounting  estimates  and  consider 
these to be adequate.

In  respect  of  going  concern,  we  assessed  the  Directors’ 
going concern analysis in light of COVID-19 and obtained 
evidence to support the key assumptions used in preparing 
the  going  concern  model,  including  assessing  covenant 
headroom  within  the  base  and  downside  case  scenarios. 
We challenged the key assumptions used in preparing the 
analysis. 

We obtained evidence to support the loan extension post 
the year end that was classified as a current liability at the 
balance sheet date.

In  conjunction  with  the  above,  we  have  reviewed 
management’s  analysis  of  liquidity  and  recalculated 
loan  covenant  compliance  to  satisfy  ourselves  that  no 
breaches are anticipated over the going concern period of 
assessment.

Our  conclusions  relating  to  going  concern  and  other 
information  are  set  out  in  the  ‘Going  Concern’  and 
‘Reporting  on  other  information’  sections  of  our  report, 
respectively, below.

Civitas Social Housing PLC Annual Report 2020

87

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationIndependent Auditors’ Report
to the members of Civitas Social Housing PLC continued

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial 
statements as a whole, taking into account the structure of the Group and the Company, the accounting processes and 
controls, and the industry in which they operate.   

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. 
These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and 
extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect 
of misstatements, both individually and in aggregate, on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Overall materiality

£9.5 million (2019: £8.8 million).

£7.4 million (2019: £8.1 million).

How we determined it

1% of total assets.

1% of total assets.

Group financial statements

Company financial statements

Rationale for benchmark 
applied

is 

the 

the  Group’s 
The  key  measure  of 
performance 
of 
valuation 
investment  properties  and  the  balance 
sheet  as  a  whole.  Given  this,  we  set  an 
overall  Group  materiality  level  based  on 
total assets.

The  Company’s  main  activity  is  the 
holding  of  investments  in  subsidiaries. 
On this basis, we set an overall Company 
materiality level based on total assets.

In addition to overall Group materiality, a specific materiality was also applied to income statement line items that impact 
EPRA Earnings, which is based on profit before tax, adjusted to exclude fair value gains/(losses) on investment property 
and derivatives. We set a specific overall materiality level of £1.4 million (2019: £2.2 million), equating to 5% of EPRA 
Earnings. In arriving at this judgement, we considered the fact that EPRA Earnings is a secondary financial indicator of the 
Group (refer to the Strategic Report, page 51, where the term is defined in full).

We agreed with the Audit and Management Engagement Committee that we would report to them misstatements identified 
during our audit above £474,000 (Group audit) (2019: £443,000) and £370,000 (Company audit) (2019: £407,000) as well as 
misstatements below those amounts that, in our view, warranted reporting for qualitative reasons.

In addition, we agreed with the Audit and Management Engagement Committee we would report to them misstatements 
identified during our Group audit above £72,000 (2019: £113,000) for misstatements related to financial statement line 
items impacting EPRA Earnings within the financial statements, as well as misstatements below that amount that, in our 
view, warranted reporting for qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We  are  required  to  report  if  we  have  anything  material 
to  add  or  draw  attention  to  in  respect  of  the  Directors’ 
statement in the financial statements about whether the 
Directors  considered  it  appropriate  to  adopt  the  going 
concern  basis  of  accounting  in  preparing  the  financial 
statements  and  the  Directors’  identification  of  any 
material uncertainties to the Group’s and the Company’s 
ability  to  continue  as  a  going  concern  over  a  period  of 
at  least  twelve  months  from  the  date  of  approval  of  the 
financial statements.

We have nothing material to add or to draw attention to.

However, because not all future events or conditions can 
be predicted, this statement is not a guarantee as to the 
Group’s  and  Company’s  ability  to  continue  as  a  going 
concern.

88

Civitas Social Housing PLC Annual Report 2020

 
Reporting obligation

We  are  required  to  report  if  the  Directors’  statement 
relating to Going Concern in accordance with Listing Rule 
9.8.6R(3)  is  materially  inconsistent  with  our  knowledge 
obtained in the audit.

Outcome

We have nothing to report.

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and our 
auditors’ report thereon. The Directors are responsible for the other information. Our opinion on the financial statements 
does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise 
explicitly stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing 
so,  consider  whether  the  other  information  is  materially  inconsistent  with  the  financial  statements  or  our  knowledge 
obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency 
or material misstatement, we are required to perform procedures to conclude whether there is a material misstatement 
of the financial statements or a material misstatement of the other information. If, based on the work we have performed, 
we conclude that there is a material misstatement of this other information, we are required to report that fact. We have 
nothing to report based on these responsibilities.

With respect to the Strategic Report, Report of the Directors and Corporate Governance Statement, we also considered 
whether the disclosures required by the UK Companies Act 2006 have been included. 

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 
(CA06), ISAs (UK) and the Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions 
and matters as described below (required by ISAs (UK) unless otherwise stated).

Strategic Report and Report of the Directors
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report 
and Report of the Directors for the year ended 31 March 2020 is consistent with the financial statements and has been 
prepared in accordance with applicable legal requirements. (CA06)

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course 
of the audit, we did not identify any material misstatements in the Strategic Report and Report of the Directors. (CA06)

Corporate Governance Statement
In our opinion, based on the work undertaken in the course of the audit, the information given in the Corporate Governance 
Statement on pages 71 and 72 about internal controls and risk management systems in relation to financial reporting 
processes  and  about  share  capital  structures  in  compliance  with  rules  7.2.5  and  7.2.6  of  the  Disclosure  Guidance  and 
Transparency Rules sourcebook of the FCA (“DTR”) is consistent with the financial statements and has been prepared in 
accordance with applicable legal requirements. (CA06)

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course of 
the audit, we did not identify any material misstatements in this information. (CA06)

In  our  opinion,  based  on  the  work  undertaken  in  the  course  of  the  audit,  the  information  given  in  the  Corporate 
Governance Statement on pages 68 to 73 with respect to the Company’s corporate governance code and practices and 
about its administrative, management and supervisory bodies and their committees complies with rules 7.2.2, 7.2.3 and 
7.2.7 of the DTR. (CA06)

We  have  nothing  to  report  arising  from  our  responsibility  to  report  if  a  corporate  governance  statement  has  not  been 
prepared by the Company. (CA06)

Civitas Social Housing PLC Annual Report 2020

89

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationIndependent Auditors’ Report
to the members of Civitas Social Housing PLC continued

The  Directors’  assessment  of  the  prospects  of  the  Group  and  of  the  principal  risks  that  would  threaten  the  solvency  or 
liquidity of the Group
We have nothing material to add or draw attention to regarding:

•  The Directors’ confirmation on page 52 of the Annual Report that they have carried out a robust assessment of the 
principal risks facing the Group, including those that would threaten its business model, future performance, solvency 
or liquidity.

•  The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.

•  The Directors’ explanation on pages 56 and 57 of the Annual Report as to how they have assessed the prospects of the 
Group, over what period they have done so and why they consider that period to be appropriate, and their statement 
as to whether they have a reasonable expectation that the Group will be able to continue in operation and meet its 
liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention to 
any necessary qualifications or assumptions.

We  have  nothing  to  report  having  performed  a  review  of  the  Directors’  statement  that  they  have  carried  out  a  robust 
assessment of the principal risks facing the Group and statement in relation to the longer-term viability of the Group. Our 
review was substantially less in scope than an audit and only consisted of making inquiries and considering the Directors’ 
process supporting their statements; checking that the statements are in alignment with the relevant provisions of the 
UK Corporate Governance Code (the “Code”); and considering whether the statements are consistent with the knowledge 
and understanding of the Group and Company and their environment obtained in the course of the audit. (Listing Rules)

Other Code Provisions
We have nothing to report in respect of our responsibility to report when: 

•  The statement given by the Directors, on page 80, that they consider the Annual Report taken as a whole to be fair, 
balanced  and  understandable,  and  provides  the  information  necessary  for  the  members  to  assess  the  Group’s  and 
Company’s position and performance, business model and strategy is materially inconsistent with our knowledge of 
the Group and Company obtained in the course of performing our audit.

•  The section of the Annual Report on pages 65 to 67 describing the work of the Audit and Management Engagement 
Committee does not appropriately address matters communicated by us to the Audit and Management Engagement 
Committee.

•  The Directors’ statement relating to the Company’s compliance with the Code does not properly disclose a departure 

from a relevant provision of the Code specified, under the Listing Rules, for review by the auditors.

Directors’ Remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance 
with the Companies Act 2006. (CA06)

Responsibilities for the financial statements and the audit

Responsibilities of the Directors for the financial statements
As explained more fully in the Statement of Directors’ Responsibilities set out on page 80, the Directors are responsible 
for the preparation of the financial statements in accordance with the applicable framework and for being satisfied that 
they give a true and fair view. The Directors are also responsible for such internal control as they determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Company’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis 
of accounting unless the Directors either intend to liquidate the Group or the Company or to cease operations, or have no 
realistic alternative but to do so.

90

Civitas Social Housing PLC Annual Report 2020

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an  auditors’  report  that  includes  our  opinion.  Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of these financial statements. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance 
with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept 
or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands 
it may come save where expressly agreed by our prior consent in writing.

Other required reporting

Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

• 

• 

• 

adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been 
received from branches not visited by us; or

certain disclosures of Directors’ remuneration specified by law are not made; or

the  Company  financial  statements  and  the  part  of  the  Directors’  Remuneration  Report  to  be  audited  are  not  in 
agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment
Following  the  recommendation  of  the  Audit  and  Management  Engagement  Committee,  we  were  appointed  by  the 
Directors  on  31  March  2017  to  audit  the  financial  statements  for  the  year  ended  17  November  2016  and  subsequent 
financial periods. The period of total uninterrupted engagement is 4 years, covering the years ended 17 November 2016, 
31 March 2018 to 31 March 2020.

Sandra Dowling (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors

London

29 June 2020

Civitas Social Housing PLC Annual Report 2020

91

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationConsolidated Statement of Comprehensive Income
For the year ended 31 March 2020

Revenue

Rental income

Less direct property expenses

Net rental income

Directors’ remuneration

Investment advisory fees

General and administrative expenses

Total expenses

Change in fair value of investment properties

Operating profit 

Finance income

Finance expense – relating to bank borrowings

Finance expense – C shares amortisation

Change in fair value of interest rate derivatives

Profit before tax

Taxation

Profit being total comprehensive income for the year 

Earnings per share – basic 

Earnings per share – diluted 

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

Note

5

5

6

8

9

15

10

11

11

21

12

13

13

46,165

(259)

45,906

(176)

(6,183)

(3,501)

(9,860)

35,738

–

35,738

(163)

(6,457)

(3,022)

(9,642)

9,389

3,652

45,435

110

(7,342)

–

(478)

37,725

–

37,725

6.06p

6.06p

29,748

491

(3,975)

(6,400)

–

19,864

–

19,864

4.67p

4.22p

All amounts reported in the Consolidated Statement of Comprehensive Income above arise from continuing operations.

The notes on pages 96 to 128 are an integral part of these consolidated financial statements.

92

Civitas Social Housing PLC Annual Report 2020

Consolidated Statement of Financial Position
As at 31 March 2020

Assets

Non-current assets

Investment property

Other receivables

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

Liabilities

Current liabilities

Trade and other payables

Bank and loan borrowings

Non-current liabilities

Bank and loan borrowings 

Interest rate derivatives

Total liabilities

Total net assets

Equity

Share capital

Share premium reserve

Capital reduction reserve

Retained earnings

Total equity 

Net assets per share – basic and diluted

Note

31 March 2020
£’000

31 March 2019
£’000

15

17

17

18

19

20

20

21

23

24

25

26

27

867,988

10,755

878,743

10,838

58,374

69,212

947,955

(7,743)

(59,730)

(67,473)

(209,440)

(478)

(277,391)

670,564

6,225

292,405

330,926

41,008

670,564

820,094

6,824

826,918

5,723

54,347

60,070

886,988

(15,324)

–

(15,324)

(205,156)

–

(220,480)

666,508

6,225

292,405

331,625

36,253

666,508

107.87p

107.08p

These  consolidated  financial  statements  on  pages  96  to  128  were  approved  by  the  Board  of  Directors  of  Civitas  Social 
Housing PLC and authorised for issue and signed on its behalf by:

Michael Wrobel
Chairman and Independent Non-Executive Director

29 June 2020

Company No: 10402528

The notes on pages 96 to 128 are an integral part of these consolidated financial statements.

Civitas Social Housing PLC Annual Report 2020

93

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationConsolidated Statement of Changes in Equity
For the year ended 31 March 2020

Balance at 1 April 2018 

Profit and total comprehensive income for 
the year

Issue of Ordinary shares

Issue of share capital

Share issue costs

Dividends paid

Total interim dividends for the year ended 
31 March 2019 (5.00p)

Balance at 31 March 2019 

Profit and total comprehensive income for 
the year

Issue of Ordinary shares

Shares bought back into treasury

Dividends paid

Total interim dividends for the year ended 
31 March 2020 (5.30p)

Note

23

24

14

25

14

Share 
premium
reserve
£’000

Capital
reduction
reserve
£’000

Retained
earnings
£’000

Total 
equity
£’000

331,625

34,270

369,395

Share 
capital
£’000

3,500

–

–

–

2,725

292,461

–

–

(56)

–

6,225

292,405

331,625

19,864

19,864

–

–

295,186

(56)

(17,881)

36,253

(17,881)

666,508

–

–

–

–

–

–

–

37,725

37,725

(699)

–

(699)

(32,970)

41,008

(32,970)

670,564

–

–

–

–

–

Balance at 31 March 2020

6,225

292,405

330,926

The notes on pages 96 to 128 are an integral part of these consolidated financial statements.

94

Civitas Social Housing PLC Annual Report 2020

Consolidated Statement of Cash Flows
For the year ended 31 March 2020

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

Note

Cash flows from operating activities

Profit for the year before taxation

– Change in fair value of investment properties

– Change in fair value of interest rate derivatives

– Rent and incentive straight line adjustments

Finance income

Finance expense

Increase in trade and other receivables

Increase/(decrease) in trade and other payables 

Cash generated from operations

Interest received

Net cash flow generated from operating activities

Investing activities

Purchase of investment properties

Acquisition costs

Purchase of subsidiary company

Sale proceeds on sale of subsidiary company

Lease incentives paid

Restricted cash held as retention money

Net cash flow used in investing activities

Financing activities

Share issue costs paid

Cost of shares bought into treasury

Dividends paid to equity shareholders

Dividends paid to C shareholders

Bank borrowings advanced

Bank borrowing issue costs paid

Loan interest paid

Net cash flow generated from financing activities

Net decrease in cash and cash equivalents

Unrestricted cash and cash equivalents at the start of the year

Unrestricted cash and cash equivalents at the end of the year

24

25

22

20

20

18

18

37,725

(9,389)

478

(87)

(110)

7,342

(3,290)

126

32,795

110

32,905

(17,986)

(9,737)

(19,829)

2,221

(6,844)

(9,726)

(61,901)

–

(699)

(32,889)

–

64,053

(1,364)

(5,804)

23,297

(5,699)

47,128

41,429

19,864

(3,652)

–

(314)

(491)

10,375

(2,789)

(149)

22,844

491

23,335

(267,908)

(9,421)

(25,470)

4,336

(3,178)

(936)

(302,577)

(56)

–

(17,591)

(9,966)

115,990

(2,374)

(2,958)

83,045

(196,197)

243,325

47,128

The notes on pages 96 to 128 are an integral part of these consolidated financial statements.

Civitas Social Housing PLC Annual Report 2020

95

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements
For the year ended 31 March 2020

1.  Corporate information
Civitas Social Housing PLC (the “Company”) was incorporated in England and Wales under the Companies Act 2006 as a 
public company limited by shares on 29 September 2016 with company number 10402528 under the name Civitas REIT 
PLC, which was subsequently changed to the existing name on 3 October 2016. 

The  address  of  the  registered  office  is  Beaufort  House,  51  New  North  Road,  Exeter,  Devon  EX4  4EP.  The  Company  is 
registered as an investment company under section 833 of the Companies Act 2006 and is domiciled in the United Kingdom.

The Company did not begin trading until 18 November 2016 when the shares were admitted to trading on the London 
Stock Exchange (“LSE”).

The Company’s Ordinary shares are admitted to the Official List of the Financial Conduct Authority (“FCA”), and traded 
on the LSE.

The  principal  activity  of  the  Company  is  to  act  as  the  ultimate  parent  company  of  Civitas  Social  Housing  PLC  and  its 
subsidiaries (the “Group”), whose principal activity is to provide shareholders with an attractive level of income, together 
with the potential for capital growth from investing in a portfolio of social homes.

2.  Basis of preparation
The  Group’s  consolidated  financial  statements  have  been  prepared  on  a  going  concern  basis  in  accordance  with  the 
Disclosure Guidance and Transparency Rules of the FCA and with International Financial Reporting Standards (“IFRS”) 
and IFRS Interpretation Committee (“IFRS IC”) interpretations as issued by the IASB and as adopted by the European 
Union  (“EU”),  and  in  accordance  with  Article  4  of  the  IAS  Regulation  and  the  Companies  Act  2006  as  applicable  to 
companies using IFRS.

The Group’s consolidated financial statements have been prepared on a historical cost basis, as modified for the Group’s 
investment properties and derivatives financial instruments at fair value through profit or loss.

The  Group  has  chosen  to  adopt  EPRA  best  practice  guidelines  for  calculating  key  metrics  such  as  net  asset  value  and 
earnings per share. These are disclosed on page 51 with supporting calculations in Appendix 1 on pages 141 to 143.

2.1.  Functional and presentation currency
The financial information is presented in Pounds Sterling which is also the functional currency of the Company, and all 
values are rounded to the nearest thousand pounds (£’000), except where otherwise indicated.

2.2.  Going concern
The Group benefits from a secure income stream from long leases with the Housing Associations, which are not overly 
reliant on any one tenant and present a well-diversified risk. The Group’s cash balance as at 31 March 2020 is £58.4 million, 
of which £16.9 million is held as restricted cash. Details of this can be found in Note 18.

To  date,  the  Company's  financial  performance  has  not  been  negatively  impacted  by  COVID-19.  The  Company  and  its 
Investment  Adviser,  Civitas  Investment  Management  Limited  ("CIM")  are  working  closely  with  the  Company's  major 
counterparties to monitor the position on the ground and, should it be needed, to offer assistance and guidance where 
possible. The Board of Directors believes that the Company operates a robust and defensive business model and that social 
housing and specialist healthcare are proving to be some of the more resilient sectors within the market, given that they 
are based on non-discretionary public sector expenditure and that demand exceeds supply.

As a result, the Directors believe that the Group is well placed to manage its financing and other business risks and that 
the Group will remain viable, continuing to operate and meet its liabilities as they fall due.

The  Board  of  Directors  believe  that  there  are  currently  no  material  uncertainties  in  relation  to  the  Group’s  ability  to 
continue for the period of at least 12 months from the date of the Group’s consolidated financial statements. The Board is 
therefore, of the opinion that the going concern basis adopted in the preparation of the consolidated financial statements 
is appropriate.

96

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

2.3.  New standards, amendments and interpretations
The following new standards are now effective and have been adopted for the year ended 31 March 2020.

• 

IFRS 16 Leases: Introduction of a single, on-balance sheet accounting model (effective for annual periods beginning 
on or after 1 January 2019).

The Directors have assessed that the adoption of this standard does not have a material impact on the Group’s financial 
statements as the Group does not hold any material operating leases as lessee.

• 

IFRIC  23  Uncertainty  over  Income  Tax  Treatments:  Clarifies  the  application  of  recognition  and  measurement 
requirements in IAS 12 Income Taxes, when there is uncertainty over income tax treatments (effective for annual 
periods beginning on or after 1 January 2019).

The Directors have assessed that the adoption of this new interpretation does not have a material impact on the Group’s 
financial statements.

2.4.  New standards, amendments and interpretations effective for future accounting periods
The following are new standards, interpretations and amendments, which are not yet effective and have not been early 
adopted in this financial information, that will or may have an effect on the Group’s future financial statements:

•  Amendments to IAS 1 ‘Presentation of Financial Statements’ and IAS 8 ‘Accounting Policies, Changes in Accounting 
Estimates and Errors’: (effective for annual periods beginning on or after 1 January 2020) – make amendments to 
clarify  the  definition  of  ‘material’.  The  amendments  make  IFRSs  more  consistent  but  are  not  expected  to  have  a 
significant impact on the preparation of the financial statements.

•  Amendments  to  IFRS  3  Business  Combinations:  Clarifies  the  definition  of  a  business.  A  significant  change  in  the 
amendment is the option for an entity to assess whether substantially all of the fair value of the gross assets acquired 
is concentrated in a single asset or group of similar assets. If such a concentration exists, the transaction is not viewed 
as an acquisition of a business and no further assessment of the business combination guidance is required. This will 
be relevant where the value of the acquired entity is concentrated in one property, or a group of similar properties 
(effective for periods beginning on or after 1 January 2020 with earlier application permitted).

There  will  be  no  impact  on  transition  since  the  amendments  are  effective  for  business  combinations  for  which  the 
acquisition date is on or after the transition date.

2.5.  Segmental information
IFRS 8 Operating Segments requires operating segments to be identified on the basis of internal financial reports about 
components of the Group that are regularly reviewed by the Chief Operating Decision Maker, which in the Group’s case is 
delegated to the Investment Adviser, who has formed an Executive Team, in order to allocate resources to the segments 
and to assess their performance.

The  internal  financial  reports  received  by  the  Investment Adviser’s  Executive  Team  contain  financial  information  at  a 
Group level as a whole and there are no reconciling items between the results contained in these reports and the amounts 
reported in the consolidated financial statements.

The Directors consider the Group’s property portfolio represents a coherent and diversified portfolio with similar economic 
characteristics and as a result these individual properties have been aggregated into a single operating segment. In the 
view of the Directors there is accordingly one reportable segment under the provisions of IFRS 8.

All of the Group’s properties are based in the UK. Geographical information is provided to ensure compliance with the 
diversification requirements of the Company, other than this no geographical grouping is contained in any of the internal 
financial reports provided to the Investment Adviser’s Executive Team and, therefore no geographical segmental analysis 
is required by IFRS 8.

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

3.  Significant accounting judgements, estimates and assumptions
In the application of the Group’s accounting policies, which are described in note 4, the Directors are required to make 
judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent 
from other sources. The estimates and associated assumptions that have a significant risk of causing a material adjustment 
to the carrying amounts of assets and liabilities within the next financial year are outlined below:

3.1.  Significant estimate – valuation of investment property
The  Group  uses  the  valuation  carried  out  by  its  independent  valuers  as  the  fair  value  of  its  property  portfolio.  The 
valuation is based upon assumptions including future rental income and the appropriate discount rate. The valuers also 
make reference to market evidence of transaction prices for similar properties. Further information is provided in note 15.

The Group’s properties have been independently valued by Jones Lang LaSalle Limited (“JLL” or the “Valuer”) in accordance 
with the current Royal Institution of Chartered Surveyors’ Valuation – Global Standards, incorporating the IVS, and the 
RICS Valuation – Global Standards 2017 UK national supplement (the RICS “Red Book”). JLL is one of the most recognised 
professional firms within social housing valuation and has sufficient current local and national knowledge of both social 
housing  generally  and  Specialist  Supported  Housing  (“SSH”)  and  has  the  skills  and  understanding  to  undertake  the 
valuations competently.

The Valuer has included a material valuation uncertainty clause within their valuation report. 

Material Valuation Uncertainty due to Novel Coronavirus (COVID-19)
The outbreak of the Novel Coronavirus (COVID-19), declared by the World Health Organisation as a “Global Pandemic” 
on 11 March 2020, has impacted global financial markets. Travel restrictions have been implemented by many countries. 
Market activity is being impacted in many sectors. As at the valuation date, we consider that we can attach less weight to 
previous market evidence for comparison purposes, to inform opinions of value. Indeed, the current response to COVID-19 
means that we are faced with an unprecedented set of circumstances on which to base a judgement. 

The valuation is therefore reported on the basis of “material valuation uncertainty” as per VPS 3 and VPGA 10 of the RICS 
Red  Book  Global.  Consequently,  less  certainty –  and  a  higher  degree  of  caution –  should  be  attached  to  our  valuation 
than would normally be the case. Given the unknown future impact that COVID-19 might have on the real estate market, 
we recommend that you keep the valuation of these properties under frequent review. For the avoidance of doubt, the 
inclusion  of  the ‘material  valuation  uncertainty’  declaration  above  does  not  mean  that  the  valuation  cannot  be  relied 
upon. Rather, the phrase is used in order to be clear and transparent with all parties, in a professional manner that – in the 
current extraordinary circumstances – less certainty can be attached to the valuation than would otherwise be the case. 

On  28  May  2020,  RICS  published  an  update  and  concluded  that  the  inclusion  of  MUCs  was  no  longer  appropriate 
for (inter alia):

specialist supported housing of all types, designated either C2 or C3 use class, let to Registered Providers 
on FRI leases, and usually with a third-party care provider involved in providing care and support to 
residents, valued on the basis of Market Value

This advice was supported by JLL because of a continuation of activity in the specialist supported housing market and they 
will be following this guidance in future valuation reports. Details of this clause are disclosed in note 15.

With respect to the Group’s consolidated financial statements, investment properties are valued at their fair value at each 
balance sheet date in accordance with IFRS 13, which recognises a variety of fair value inputs depending upon the nature 
of the investment. Specifically:

• 

• 

• 

Level 1 – Unadjusted, quoted prices for identical assets and liabilities in active (typically quoted) markets.

Level 2 – Quoted prices for similar assets and liabilities in active markets.

Level  3 –  External  inputs  are “unobservable”. Value  is  the  Directors’  best  estimate,  based  on  advice  from  relevant 
knowledgeable experts, use of recognised valuation techniques and a determination of which assumptions should be 
applied in valuing such assets and with particular focus on the specific attributes of the investments themselves. Given 

98

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Notes to the Consolidated Financial Statements continued

the bespoke nature of each of the Group’s investments, the particular requirements of due diligence and financial 
contribution obtained from the vendors together with the recent emergence of SSH, all of the Group’s investment 
properties are included in Level 3.

3.2.  Significant judgement – business combinations
The  Group  acquires  subsidiaries  that  own  investment  properties.  At  the  time  of  acquisition,  the  Group  considers 
whether each acquisition represents the acquisition of a business or the acquisition of an asset. Management considers 
the substance of the assets and activities of the acquired entity in determining whether the acquisition represents the 
acquisition of a business.

The  Group  accounts  for  an  acquisition  as  a  business  combination  where  an  integrated  set  of  activities  is  acquired  in 
addition to the property. Where such acquisitions are not judged to be the acquisition of a business, they are not treated 
as business combinations. Rather, the cost to acquire the corporate entity is allocated between the identifiable assets and 
liabilities of the entity based upon their relative fair values at the acquisition date. Accordingly, no goodwill or additional 
deferred tax arises.

With the exception of one acquisition detailed below, all other corporate acquisitions during the year have been treated as 
asset purchases rather than business combinations because no integrated set of activities was acquired.

During  the  year,  the  Group  entered  into  a  transaction  to  acquire  the  freehold  properties  operated  by  New  Directions 
Flexible Social Care Solutions Ltd and Vision MH Ltd. Upon the acquisition of the companies, investment properties were 
transferred into other Group companies and the companies, along with their associated operations, were sold to TLC Care 
Homes Limited. Further details are shown in note 16 to the financial statements.

During the comparative year, the Group entered into a purchase of TLC Care Homes Limited, which carried out operational 
activities. Upon acquisition, investment properties were transferred into another Group company and the company was 
sold. Further details are shown in note 16 to the financial statements.

The acquired companies met the definition of a business under IFRS 3, and the transaction was therefore recorded as a 
business combination.

Because the Group acquired the company with the intent to sell the business, management applied the short-cut method 
under IFRS 5 – Subsidiaries acquired with a view to resale. Under this method, the subsidiary is recorded at fair value less 
costs to sell, and there is no requirement to fair value the subsidiary’s individual assets and liabilities.

3.3.  Significant judgement – operating lease contracts – the Group as lessor
The Group has acquired investment properties that are subject to commercial property leases with Registered Providers. 
The  Group  has  determined,  based  on  an  evaluation  of  the  terms  and  conditions  of  the  arrangements,  particularly  the 
duration of the lease terms and minimum lease payments, that it retains all the significant risks and rewards of ownership 
of these properties and so accounts for the leases as operating leases.

4.  Summary of significant accounting policies
The principal accounting policies applied in the preparation of the consolidated financial statements are set out below. 
The policies have been consistently applied to all periods presented, unless otherwise stated.

4.1.  Basis of consolidation
The consolidated financial statements comprise the financial information of the Group as at the year end date.

Subsidiaries are all entities over which the Group has control. The Group controls an entity when the Group is exposed to, 
or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through 
its power to direct the activities of the entity. All intra-group transactions, balances, income and expenses are eliminated 
on consolidation. The financial information of the subsidiaries is included in the consolidated financial statements from 
the date that control commences until the date that control ceases.

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

If an equity interest in a subsidiary is transferred but a controlling interest continues to be held after the transfer, then the 
change in ownership interest is accounted for as an equity transaction.

Accounting policies of the subsidiaries are consistent with the policies adopted by the Company.

4.2.  Investment property
Investment property, which is property held to earn rentals and/or for capital appreciation, is initially measured at cost, 
being the fair value of the consideration given, including expenditure that is directly attributable to the acquisition of 
the investment property. After initial recognition, investment property is stated at its fair value at the balance sheet date. 
Gains and losses arising from changes in the fair value of investment property are included in profit or loss for the period 
in which they arise in the Consolidated Statement of Comprehensive Income.

Subsequent  expenditure  is  capitalised  only  when  it  is  probable  that  future  economic  benefits  are  associated  with  the 
expenditure. Ongoing repairs and maintenance are expensed as incurred.

An investment property is derecognised upon disposal or when the investment property is permanently withdrawn from 
use  and  no  future  economic  benefits  are  expected  from  the  disposal. Any  gain  or  loss  arising  on  derecognition  of  the 
property (calculated as the difference between the net disposal proceeds and the carrying amount of the asset) is incurred 
in profit or loss in the period in which the property is derecognised.

Significant  accounting  judgements,  estimates  and  assumptions  made  for  the  valuation  of  investment  properties  are 
discussed in note 3.

4.3.  Leases
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of 
ownership to the lessee. All other leases are classified as operating leases.

The  Company  has  determined  that  it  retains  all  the  significant  risks  and  rewards  of  ownership  of  the  properties  and 
accounts for the contracts as operating leases as discussed in note 3.

Properties  leased  out  under  operating  leases  are  included  in  investment  property  in  the  Consolidated  Statement  of 
Financial Position. Rental income from operating leases is recognised on a straight line basis over the term of the relevant 
leases.

Lease incentive costs are recognised as an asset and amortised over the life of the lease.

4.4.  Financial Assets

Classification
From 1 April 2018, the Group classifies its financial assets in the following measurement categories:

• 

those to be measured subsequently at fair value (either through other comprehensive income or through profit or 
loss); and

• 

those to be measured at amortised cost.

The classification depends on the entity’s business model for managing the financial assets and the contractual terms 
of  the  cash  flows.  For  assets  measured  at  fair  value,  gains  and  losses  will  either  be  recorded  in  profit  or  loss  or  other 
comprehensive income. 

Trade and other receivables
Trade and other receivables are amounts due in the ordinary course of business. If collection is expected in one year or 
less, they are classified as current assets. If not, they are presented as non–current assets.

Trade receivables are recognised initially at fair value and subsequently are measured at amortised cost using the effective 
interest  method,  less  impairment  provision.  The  Group  holds  the  trade  receivables  with  the  objective  to  collect  the 
contractual cash flows.

100

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Notes to the Consolidated Financial Statements continued

Impairment
The Group’s financial assets are subject to the expected credit loss model.

For trade receivables, the Group applies the simplified approach permitted by IFRS 9, which requires expected lifetime 
losses to be recognised from initial recognition of the receivables.

The  expected  loss  rates  are  based  on  the  payment  profiles  of  sales  over  a  period  of  up  to  36  months  before  31  March 
2020  or  1  April  2019,  respectively,  and  the  corresponding  historical  credit  losses  experienced  within  this  period.  The 
historical loss rates are adjusted to reflect current and forward-looking information on macroeconomic factors affecting 
the liability of the tenants to settle the receivable. Such forward-looking information would include: changes in economic, 
regulatory, technological and environmental factors (such as industry outlook, GDP, employment and politics); external 
market indicators; and tenant base.

Trade receivables are written off when there is no reasonable expectation of recovery.

Indicators  that  there  is  no  reasonable  expectation  of  recovery  include,  among  others,  the  probability  of  insolvency  or 
significant financial difficulties of the debtor. Impaired debts are derecognised when they are assessed as uncollectible.

Cash and cash equivalents
Cash and cash equivalents include cash in hand, cash held by lawyers and liquidity funds with a term of no more than three 
months that are readily convertible to a known amount of cash and which are subject to an insignificant risk of changes 
in value.

Within cash and cash equivalents is restricted cash which represents amounts held for specific commitments and retention 
money held by lawyers in relation to deferred payments subject to achievement of certain conditions, other retentions and 
cash segregated to fund repair, maintenance and improvement works to bring the properties up to satisfactory standards 
for the Group and the tenants.

Currently that amount of cash is held in escrow.

4.5.  Financial liabilities
The Group recognises a financial liability when it first becomes a party to the contractual rights and obligations in the 
contract.

All financial liabilities are initially recognised at fair value, minus (in the case of a financial liability that is not at fair value 
through profit or loss) transaction costs that are directly attributable to issuing the financial liability. Financial liabilities 
are subsequently measured at amortised cost, unless the Group opted to measure a liability at fair value through profit or 
loss.

A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires.

Trade and other payables
Trade  and  other  payables  are  classified  as  current  liabilities  if  payment  is  due  within  one  year  or  less.  If  not,  they  are 
presented as non-current liabilities. Trade and other payables are recognised initially at their fair value and subsequently 
measured at amortised cost until settled. The fair value of a non-interest bearing liability is its discounted repayment 
amount. If the due date of the liability is less than one year, discounting is omitted.

Bank and other borrowings
All bank and other borrowings are initially recognised at fair value less directly attributable transaction costs. After initial 
recognition,  all  bank  and  other  borrowings  are  measured  at  amortised  cost,  using  the  effective  interest  method.  Any 
attributable transaction costs relating to the issue of the bank borrowings are amortised through the Group’s Statement 
of Comprehensive Income over the life of the debt instrument on a straight-line basis.

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

C share financial liability
C shares are convertible preference shares and under IAS 32 Financial Instruments: Presentation, meet the definition of 
a financial liability. C shares are recognised on issue at fair value less directly attributable transaction costs. After initial 
recognition, C shares are subsequently measured at amortised cost using the effective interest rate method. Amortisation 
is credited to or charged to finance income or finance costs in the Consolidated Statement of Comprehensive Income. 
Transaction costs are deducted from proceeds at the time of issue.

Derivative financial instruments
Derivative financial instruments, which comprise interest rate swaps for hedging purposes, are initially recognised at fair 
value at acquisition and are subsequently measured at fair value, being the estimated amount that the Group would receive 
or pay to sell or transfer the agreement at the period end date, taking into account current interest rate expectations and 
the current credit rating of the lender and its counterparties. The gain or loss at each fair value remeasurement date is 
recognised in the Group’s Consolidated Statement of Comprehensive Income. 

The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available 
to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs 
significant to the fair value measurement as a whole.

4.6.  Provisions
Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is 
probable that the Group will be required to settle that obligation and a reliable estimate can be made of the amount of 
the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at 
the balance sheet date, taking into account the risks and uncertainties surrounding the obligation.

4.7.  Taxation
Taxation on the profit or loss for the period not exempt under UK REIT regulations is comprised of current and deferred 
tax. Tax is recognised in the Consolidated Statement of Comprehensive Income except to the extent that it relates to items 
recognised as a direct movement in equity, in which case it is recognised as a direct movement in equity. Current tax is 
expected tax payable on any non-REIT taxable income for the period, using tax rates enacted or substantively enacted at 
the balance sheet date, and any adjustment to tax payable in respect of previous periods.

The current tax charge is calculated on profits arising in the period and in accordance with legislation which has been 
enacted or substantively enacted at the balance sheet date.

Deferred  tax  is  provided  on  temporary  differences  between  the  carrying  amounts  of  assets  and  liabilities  for  financial 
reporting purposes and the amounts used for taxation purposes. The amount of deferred tax that is provided is based on 
the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted 
or substantively enacted at the balance sheet date.

4.8.  Capital management
The Group’s objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order 
to provide returns for shareholders and to maintain an optimal capital structure to reduce the cost of capital.

Capital assets comprise the following:

Proceeds from the issue of Ordinary shares and retained earnings thereon

Bank and loan borrowings

31 March 2020
£’000

31 March 2019
£’000

670,564

269,170

939,734

666,508

205,156

871,664

102

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Notes to the Consolidated Financial Statements continued

Until the Group is fully invested and pending re-investment or distribution of cash receipts, the Group will invest in cash, 
cash equivalents, near cash instruments and money market instruments. 

The Directors may use gearing to enhance equity returns. The level of borrowing will be on a prudent basis for the asset 
class and will seek to achieve a low cost of funds, whilst maintaining the flexibility in the underlying security requirements 
and the structure of the Group.

The Group may, following a decision of the Board, raise debt from banks and/or the capital markets and the aggregate 
borrowings of the Group will always be subject to an absolute maximum, calculated at the time of drawdown, of 40% of 
the Gross Asset Value on a fully invested basis.

4.9.  Dividends payable to shareholders
Dividends to the Company’s shareholders are recognised as a liability in the Group’s consolidated financial statements in 
the period in which the dividends are approved. In the UK, interim dividends are recognised when paid.

4.10.  Rental income
Rental  income  from  investment  property  is  recognised  on  a  straight-line  basis  over  the  term  of  ongoing  leases  and  is 
shown gross of any UK income tax. Lease incentives are spread evenly over the lease term.

Service charges and other similar receipts are included in net rental and property income gross of the related costs as the 
Directors consider the Group acts as principal in this respect.

4.11.  Finance income
Finance income is recognised as interest accrued on cash and cash equivalent balances held by the Group.

4.12.  Finance costs
Finance costs consist of interest and other costs that the Group incurs in connection with bank and other borrowings. Bank 
interest and bank charges are recognised on an accruals basis. Borrowing transaction costs are amortised over the period 
of the loan. 

After initial recognition, C shares are subsequently measured at amortised cost using the effective interest rate method. 
Amortisation is credited or charged to finance income or finance costs. Transaction costs are amortised to the earliest 
conversion period. 

4.13.  Expenses
All expenses are recognised in the Consolidated Statement of Comprehensive Income on an accruals basis.

4.14.  Investment advisory fees
Investment advisory fees are recognised in the Consolidated Statement of Comprehensive Income on an accruals basis.

4.15.  Share issue costs
The  costs  of  issuing  or  reacquiring  equity  instruments  (other  than  in  a  business  combination)  are  accounted  for  as  a 
deduction from equity.

4.16.  Share held in treasury
The costs, including directly attributable transactions costs, of purchasing the Company’s own shares to be held in treasury 
is  deducted  from  equity  and  the  costs  are  shown  in  the  Consolidated  Statement  of  Changes  in  Equity.  Consideration 
received, net of transaction costs, for the resale of these shares is also included in equity. Whilst the Company holds shares 
in treasury, the calculations for net asset value and earnings per share are adjusted to exclude these shares.

Civitas Social Housing PLC Annual Report 2020

103

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

5.  Rental income

Rental income from investment property

Rent straight line adjustments

Lease incentive adjustments

Rechargeable costs received

Rental income

Less direct property expenses

Net rental income

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

45,819

361

(274)

259

46,165

(259)

45,906

35,424

459

(145)

–

35,738

–

35,738

Rechargeable costs received represent insurance costs paid by the Group and recharged to the Registered Providers.

As  per  the  lease  agreement  with  the  Group  and  Registered  Providers,  the  Registered  Providers  are  responsible  for  the 
settlement of all present and future rates, taxes and other impositions payable in respect of the property. As a result, no 
further direct property expenses were incurred.

6.  Directors’ remuneration

Directors’ fees

Employer’s National Insurance Contributions

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

162

14

176

150

13

163

The Directors are remunerated for their services at such rate as the Directors shall from time to time determine. 

7.  Particulars of employees
The Group had no employees during the year (2019: nil) other than the Directors.

8.  Investment advisory fees

Advisory fee

Disbursements

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

6,131

52

6,183

6,457

–

6,457

On 7 May 2020, Civitas Housing Advisors Limited changed its name to Civitas Investment Management Limited. CIM is 
the appointed Investment Adviser of the Company. Under the current Investment Management Agreement, the Advisory 
Fee shall be an amount calculated in respect of each Quarter, in each case based upon the Net Asset Value most recently 
announced to the market at the relevant time (as adjusted for issues or repurchases of shares in the period between the 
date of such announcement and the date of the relevant calculation), on the following basis:

a)  on that part of the Net Asset Value up to and including £250 million, an amount equal to 1% of such part of the Net 

Asset Value;

104

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

b)  on that part of the Net Asset Value over £250 million and up to and including £500 million, an amount equal to 0.9% 

of such part of the Net Asset Value;

c)  on that part of the Net Asset Value over £500 million and up to and including £1,000 million, an amount equal to 

0.8% of such part of the Net Asset Value;

d)  on that part of the Net Asset Value over £1,000 million, an amount equal to 0.7% of such part of the Net Asset Value.

The appointment of the Investment Adviser shall continue in force unless and until terminated by either party giving to 
the other not less than 12 months’ written notice, such notice not to expire earlier than 30 May 2024.

During the year, the expiry date period was extended from 30 November 2021 to 30 May 2024.

Prior to 26 April 2019, the Advisory Fee calculation was based upon the higher Portfolio NAV which is defined in Appendix 1 
on page 142.

9.  General and administrative expenses

Legal and professional fees

Administration fees

Consultancy fees

Audit fees

Abortive costs

Bad debts

Valuation fees

Depositary fees

Grants and donations

Insurance

Marketing

Regulatory fees

Sundry expenses

Directors’ expenses

Total

For the
year ended
31 March 2020
£’000

1,081

1,070

148

246

303

–

96

71

88

49

269

14

65

1

For the
year ended
31 March 2019
£’000

1,049

717

176

211

18

421

96

60

28

65

101

19

61

–

3,501

3,022

Abortive costs represent legal and professional fees incurred in relation to the acquisition of investment properties that 
were considered but subsequently aborted.

Services provided by the Company’s auditors and their associates
The Group has obtained the following services from the Company’s auditors and their associates:

Audit of the financial statements

Review of the half year financial statements

Corporate services relating to the C share conversion

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

195

51

–

246

180

31

10

221

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

10.  Finance income

Interest and dividends received on liquidity funds

Bank interest received

Total

11.  Finance expense

Bank charges

Interest paid and payable on bank borrowings and derivatives

Bank borrowing commitment fees

Amortisation of loan arrangement fees

Finance expenses associated with bank borrowings

Amortisation of C share liability

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

81

29

110

486

5

491

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

2

5,795

220

1,325

7,342

–

7,342

2

3,048

207

718

3,975

6,400

10,375

12.  Taxation
As a UK REIT, the Group is exempt from corporation tax on the profits and gains from its property investment business, 
provided it meets certain conditions as set out in the UK REIT regulations. For the current year ended 31 March 2020, 
the Group did not have any non-qualifying profits and accordingly there is no tax charge in the year. If there were any 
non-qualifying profits and gains, these would be subject to corporation tax.

It is assumed that the Group will continue to be a group UK REIT for the foreseeable future, such that deferred tax has 
not been recognised on temporary differences relating to the property rental business. No deferred tax asset has been 
recognised in respect of the unutilised residual current year losses as it is not anticipated that sufficient residual profits 
will be generated in the future.

Corporation tax charge/(credit) for the year

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

–

–

–

–

106

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Notes to the Consolidated Financial Statements continued

The tax charge for the year is less than the standard rate of corporation tax in the UK of 19%. The differences are explained 
below.

Group

Profit before taxation

UK corporation tax rate

Theoretical tax at UK corporation tax rate

Effects of:

Change in value of exempt investment properties

Exempt REIT income

Amounts not deductible for tax purposes

Unutilised residual current year tax losses

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

37,725

19.00%

7,168

(1,784)

(6,136)

175

577

–

19,864

19.00%

3,774

(694)

(4,702)

1,296

326

–

The standard rate of corporation tax is currently 19%. The Government has announced that the corporation tax standard 
rate is to be kept at to 19% for the foreseeable future.

REIT exempt income includes property rental income that is exempt from UK Corporation Tax in accordance with Part 12 
of Corporation Tax Act 2010.

13.  IFRS Earnings per share
Earnings per share (“EPS”) amounts are calculated by dividing profit for the year attributable to ordinary equity holders of 
the Company by the weighted average number of Ordinary shares in issue during the year. 

Diluted  EPS  is  calculated  by  adjusting  earnings  and  the  number  of  shares  for  the  effects  of  dilutive  options  and  other 
dilutive potential Ordinary shares (i.e. the C shares).

The calculation of basic and diluted earnings per share is based on the following:

Calculation of Basic Earnings per share 

Net profit attributable to Ordinary shareholders (£’000)

Weighted average number of Ordinary shares

Earnings per share – basic 

Calculation of Diluted Earnings per share 

Net profit attributable to Ordinary shareholders (£’000)

Add back finance costs associated with the C share liability (£’000)

Total (£’000)

Weighted average number of Ordinary shares

Effects of dilution from C shares

Earnings per share – diluted

For the
year ended
31 March 2020

For the
year ended
31 March 2019

37,725

19,864

622,103,798

425,393,423

6.06p

4.67p

37,725

–

37,725

622,103,798

–

622,103,798

6.06p

19,864

6,400

26,264

425,393,423

197,067,957

622,461,380

4.22p

Civitas Social Housing PLC Annual Report 2020

107

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

14.  Dividends

Dividend of 1.325p for the 3 months to 31 March 2019  
(1.25p 3 months to 31 March 2018)

Dividend of 1.325p for the 3 months to 30 June 2019  
(1.25p 3 months to 30 June 2018)

Dividend of 1.325p for the 3 months to 30 September 2019  
(1.25p 3 months to 30 September 2018)

Dividend of 1.325p for the 3 months to 31 December 2019  
(1.25p 3 months to 31 December 2018)

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

8,248

8,248

8,238

8,236

32,970

4,375

4,375

4,375

4,756

17,881

On 8 May 2019, the Company announced a dividend of 1.325 pence per share in respect of the period 1 January 2019 to 31 
March 2019. The dividend payment was made on 7 June 2019 to shareholders on the register as at 17 May 2019.

On 6 August 2019, the Company announced a dividend of 1.325 pence per share in respect of the period 1 April 2019 to 
30 June 2019. The dividend payment was made on 6 September 2019 to shareholders on the register as at 16 August 2019.

On  7  November  2019,  the  Company  announced  a  dividend  of  1.325  pence  per  share  in  respect  of  the  period  
1 July 2019 to 30 September 2019. The dividend payment was made on 29 November 2019 to shareholders on the register 
as at 15 November 2019.

On  29  January  2019,  the  Company  announced  a  dividend  of  1.325  pence  per  share  in  respect  of  the  period  
1 October 2019 to 31 December 2019. The dividend payment was made on 28 February 2020 to shareholders on the register 
as at 7 February 2020.

On 11 May 2020, the Company announced a dividend of 1.325 pence per share in respect of the period 1 January 2020 to 
31 March 2020 totalling £8,236,000. The dividend payment was made on 12 June 2020 to shareholders on the register as 
at 22 May 2020. The financial statements do not reflect this dividend.

15.  Investment property

Balance at beginning of year

Property acquisitions

Acquisition costs

Change in fair value during the year

Value advised by the property valuers

Adjustments for lease incentive assets and rent straight line assets recognised

Total

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

826,918

33,194

5,311

13,320

878,743

(10,755)

867,988

516,554

289,304

10,916

10,144

826,918

(6,824)

820,094

108

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

Change in fair value of investment properties:

Change in valuation during the year

Adjustment for lease incentives and rent straight line  
adjustments recognised in assets as:

Start of the year

End of the year

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

13,320

10,144

6,824

(10,755)

9,389

332

(6,824)

3,652

In accordance with “IAS 40: Investment Property”, the investment property has been independently valued at fair value 
by JLL, an accredited external valuer with recognised and relevant professional qualifications and recent experience of the 
location and category of the investment property being valued, however, the valuations are the ultimate responsibility of 
the Directors.

As mentioned in note 3.1, the valuer included the following material valuation uncertainty clause within its valuation 
report. 

Material Valuation Uncertainty due to Novel Coronavirus (COVID-19)
The outbreak of the Novel Coronavirus (COVID-19), declared by the World Health Organisation as a “Global Pandemic” 
on 11 March 2020, has impacted global financial markets. Travel restrictions have been implemented by many countries.

Market activity is being impacted in many sectors. As at the valuation date, we consider that we can attach less weight to 
previous market evidence for comparison purposes, to inform opinions of value. Indeed, the current response to COVID-19 
means that we are faced with an unprecedented set of circumstances on which to base a judgement.

The valuation is therefore reported on the basis of “material valuation uncertainty” as per VPS 3 and VPGA 10 of the RICS 
Red Book Global. Consequently, less certainty – and a higher degree of caution – should be attached to our valuation than 
would normally be the case. Given the unknown future impact that COVID-19 might have on the real estate market, we 
recommend that you keep the valuation of these properties under frequent review.

For the avoidance of doubt, the inclusion of the ‘material valuation uncertainty’ declaration above does not mean that 
the valuation cannot be relied upon. Rather, the phrase is used in order to be clear and transparent with all parties, in a 
professional manner that – in the current extraordinary circumstances – less certainty can be attached to the valuation 
than would otherwise be the case.

Valuation
JLL valued the Civitas Social Housing PLC property portfolio on the basis of each individual property and the theoretical sale 
of the properties without the benefit of any corporate wrapper at £878,743,000 as at 31 March 2020 (2019: £826,918,000).

JLL has provided valuation services to the Company with regards to the properties during the year. In relation to the year 
ended 31 March 2020, the proportion of the total fees payable by the Company to JLL’s total fee income was less than 5% 
and is therefore minimal. Additionally, JLL has a rotation policy in place whereby the signatories on the valuations rotate 
after seven years.

With the exception of the acquisition detailed in note 16, all corporate acquisitions during the year have been treated as 
asset purchases rather than business combinations because they are considered to be acquisitions of properties rather 
than businesses.

Civitas Social Housing PLC Annual Report 2020

109

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

The following table provides the fair value measurement hierarchy for investment property:

Investment properties measured at fair value:

31 March 2020

31 March 2019

Quoted prices
in active
 markets 
(Level 1)
£’000

Significant 
observable
inputs
(Level 2)
£’000

Significant
 unobservable
 inputs
(Level 3)
£’000

–

–

–

–

867,988

820,094

Total 
£’000

867,988

820,094

There  have  been  no  transfers  between  Level  1  and  Level  2  during  any  of  the  years,  nor  have  there  been  any  transfers 
between Level 2 and Level 3 during any of the years.

The valuations have been prepared in accordance with the RICS Valuation – Professional Standards (incorporating the 
International Valuation Standards) by JLL, one of the leading professional firms engaged in the social housing sector.

As noted previously, all of the Group’s investments are reported as Level 3 in accordance with IFRS 13 where external inputs 
are “unobservable” and value is the Directors’ best estimate, based upon advice from relevant knowledgeable experts.

In this instance, the determination of the fair value of investment property requires an examination of the specific merits 
of each property that are in turn considered pertinent to the valuation. 

These include:

i) 

the regulated social housing sector and demand for the facilities offered by each SSH property owned by the Group; 

ii)  the particular structure of the Group’s transactions where vendors, at their own expense, meet the majority of the 

refurbishment costs of each property and certain purchase costs;

iii)  detailed financial analysis with discount rates supporting the carrying value of each property; 

iv)  underlying  rents  for  each  property  in  comparison  to  the  market  rent,  with  consideration  given  as  whether  a 

property is over rented; and

v)  a  full  repairing  and  insuring  lease  with  annual  indexation  based  on  CPI  or  CPI+1%  and  effectively  25  years 
outstanding in most cases with a Housing Association itself regulated by the Homes and Communities Agency.

The  following  descriptions  and  definitions  relating  to  valuation  techniques  and  key  unobservable  inputs  made  in 
determining fair values are as follows:

Valuation techniques: market value method
The estimated amount for which a property should exchange between a willing buyer and a willing seller in an arm’s length 
transaction after proper marketing wherein the parties had acted knowledgeably, prudently and without compulsion. Such 
marketing  to  be  structured  such  that  the  sale  is  undertaken  in  such  a  manner  and  in  a  specific  market  with  a  view  to 
maximising the value achieved.

There are two main unobservable inputs that determine the fair value of the Group’s investment property:

i)  The  rate  of  inflation  as  measured  by  CPI;  it  should  be  noted  that  all  leases  benefit  from  either  CPI  or  CPI+1 

indexation.

ii)  The discount rate applied to the rental flows.

110

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

Key factors in determining the discount rates applied include the regulated social housing sector and demand for each SSH 
property owned by the Group, costs of acquisition and refurbishment of each property, the anticipated future underlying 
cash flows for each property, benchmarking of each underlying rent for each property (passing rent), and the fact that all of 
the properties within the Group’s portfolio have the benefit of full repairing and insuring leases entered into by a Housing 
Association.

As at the balance sheet date, the lease lengths within the Group’s portfolio ranged from an effective 25 years to 35 years 
with a weighted average unexpired lease term of 23.7 years (2019: 24.4). The greater the length then, all other metrics 
being equal, the greater the value of the property.

Sensitivities of measurement of significant unobservable inputs
As  set  out  within  significant  accounting  estimates  and  judgements  at  3.1  above,  the  Group’s  property  investment 
valuation is open to judgements and is inherently subjective by nature. As a result the following sensitivity analysis has 
been prepared:

Average discount rate and range
The average discount rate used in the Group’s property Portfolio Valuation is 5.3% (2019: 5.3%).

The range of discount rates used in the Group’s property Portfolio Valuation is from 4.9% to 10.7% (2019: 4.9% to 6.0%).

The  table  below  illustrates  the  change  to  the  value  of  investment  properties  if  the  discount  rate  and  CPI  used  for  the 
portfolio valuation calculations are changed:

Increase/(decrease) in the IFRS fair value of investment properties at:

31 March 2020

31 March 2019

16.  Subsidiary resale

Balance at the beginning of the year

Acquisition

Transfer to investment property

Sale proceeds

-0.5% in 
discount rate
£’000

+0.5% in 
discount rate
£’000

+0.25% in 
CPI 
£’000

-0.25% in 
CPI
£’000

34,733

33,203

(32,245)

(30,788)

26,917

25,651

(25,846)

(24,711)

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

–

19,829

(17,608)

(2,221)

–

–

25,470

(21,134)

(4,336)

–

On 11 March 2020, the Group entered into a transaction to acquire the freehold properties operated by New Directions 
Flexible Social Care Solutions Ltd and Vision MH Ltd. Upon the acquisition of the companies for £19,829,000, investment 
properties were transferred into other Group companies and the companies, along with their associated operations, were 
sold to TLC Care Homes Limited for £2,221,000.

On 7 December 2018, the Group acquired a subsidiary, TLC Care Homes Limited, for £25,470,000 consisting of investment 
property and a care home business with the exclusive intent to sell the subsidiary business. At acquisition, the fair value of 
the investment property was £21,134,000 and the fair value of the assets and liabilities less selling costs of the care home 
business was £4,336,000. The care home business was sold immediately following acquisition for £4,336,000.

Civitas Social Housing PLC Annual Report 2020

111

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

17.  Trade and other receivables

Amounts falling due in less than one year

Rent receivable

Less provision for impairment

Net rent receivable

Accrued income

Prepayments and other receivables

Total

31 March 2020
£’000

31 March 2019
£’000

4,307

–

4,307

4,267

2,264

10,838

2,954

(421)

2,533

2,778

412

5,723

Prepayments  and  other  receivable  amounts  include  prepaid  legal  and  professional  fees  of  £469,000  (2019:  £343,000) 
that have been incurred in connection with acquisitions yet to be completed and £1,695,000 (2019: £nil) in respect of 
uncompleted works on the property portfolio.

The  increase  in  accrued  income  relates  mainly  to  rent  accrued  for  the  period  but  not  yet  demanded.  This  is  due  to  a 
number of tenants who are invoiced in arrears. 

Amounts falling due after more than one year

Debtor arising from straight line adjustments

Lease incentives

31 March 2020
£’000

31 March 2019
£’000

1,152

9,603

10,755

791

6,033

6,824

The aged analysis of trade receivables that are past due but not impaired was as follows:

Current

< 30 days

30-60 days

> 60 days

Less provision for impairment

Total

31 March 2020
£’000

31 March 2019
£’000

1,594

657

319

1,737

4,307

–

4,307

991

353

499

1,111

2,954

(421)

2,533

The Directors consider the fair value of receivables equals their carrying amount.

The table above shows the aged analysis of trade receivables included in the table above which are past due. The provision 
for impairment principally relates to First Priority Housing Association (“First Priority”).

Other categories within trade and other receivables do not include impaired assets.

112

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

18.  Cash and cash equivalents

Cash held by solicitors

Liquidity funds

Cash held at bank

Unrestricted cash and cash equivalents

Restricted cash

Total 

31 March 2020
£’000

31 March 2019
£’000

3,325

10,475

27,629

41,429

16,945

58,374

17,031

13,394

16,703

47,128

7,219

54,347

Liquidity funds refer to money placed in money market funds. These are highly liquid funds with accessibility within 24 
hours and subject to insignificant risk of changes in value.

Cash held by lawyers is money held in escrow for expenses expected to be incurred in relation to investment properties 
pending completion. These funds are available immediately on demand.

Restricted cash represents amounts held for specific commitments and retention money held by lawyers in relation to 
deferred  payments  subject  to  achievement  of  certain  conditions,  other  retentions  and  cash  segregated  to  fund  repair, 
maintenance and improvement works to bring the properties up to satisfactory standards for the Group and the tenants. 
Currently, that amount of cash is held in escrow.

19.  Trade and other payables

Deferred income

Acquisition costs accrued

Lease incentives payable

Finance costs

Dividends payable

Accruals

Income tax and corporation tax payable*

Total

31 March 2020
£’000

31 March 2019
£’000

245

5,068

–

1,014

798

618

–

7,743

14

10,074

3,000

798

717

616

105

15,324

Acquisition costs accrued includes the balance of retention monies of £4,819,000 (2019: £7,219,000) and acquisition costs 
capitalised.

* Represents tax liabilities incurred by subsidiary companies prior to acquisition by the Group.

Civitas Social Housing PLC Annual Report 2020

113

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

20.  Bank and loan borrowings
Bank borrowings are secured by charges over individual investment properties held by certain asset-holding subsidiaries. 
The  banks  also  hold  charges  over  the  shares  of  certain  subsidiaries  and  any  intermediary  holding  companies  of  those 
subsidiaries.  Any  associated  fees  in  arranging  the  bank  borrowings  unamortised  as  at  the  year  end  are  offset  against 
amounts drawn on the facilities as shown in the table below:

Balance at start of year

Bank borrowings drawn

Bank borrowings drawn at end of year

Balance at start of year

Less: loan issue costs incurred 

Add: loan issue costs amortised 

Unamortised costs at end of year

At end of year

Maturity of bank borrowings:

Repayable within 1 year

Repayable between 1 to 2 years

Repayable between 2 to 5 years

Repayable after 5 years

Total

* Loan balance net of unamortised costs.

For the
year ended
 31 March 2020
£’000

For the
year ended
 31 March 2019
£’000

208,447

64,053

272,500

(3,291)

(1,364)

1,325

(3,330)

92,457

115,990

208,447

(1,635)

(2,374)

718

(3,291)

269,170

205,156

Loan Balance*

 31 March 2020
£’000

Loan Principal
 31 March 2020
£’000

Loan Principal
31 March 2019
£’000

59,730

99,004

58,840

51,596

269,170

60,000

100,000

60,000

52,500

272,500

–

55,947

100,000

52,500

208,447

As disclosed in note 36, after the year end the Lloyds Bank plc £60 million Revolving Credit Facility, which the table shows 
as repayable within 1 year, was extended in the normal course of business to November 2021.

The Group is party to the following loan facility agreements:

A 10-year Sterling Term Facility Agreement dated 2 November 2017 for up to £52,500,000 with Scottish Widows Limited. 
Interest is fixed at a total of 2.9936% per annum.

The borrowings include amounts secured on investment property to the value of £170,599,000 (2019: £169,999,000).

A  3-year  Sterling  Revolving  Facility  Agreement  dated  15  November  2017  for  up  to  £40,000,000  with  Lloyds  Bank  plc. 
Interest  is  charged  at  LIBOR  +1.50%  margin.  During  the  comparative  year,  a  £20,000,000  increase  of  this  facility  was 
agreed. This facility was due for renewal in November 2020 but, as at the signing date, the loan has been extended in the 
normal course to November 2021.

The borrowings include amounts secured on investment property to the value of £147,475,000 (2019: £144,166,000).

A  3-year  Revolving  Credit  Facility  Agreement  dated  28  November  2018  for  up  to  £100,000,000  with  HSBC  Bank  PLC. 
Interest is charged at LIBOR +1.70% margin.

The borrowings include amounts secured on investment property to the value of £216,026,000 (2019: £208,953,000).

A 5-year loan facility with National Westminster Bank Plc, dated 15 August 2019, for up to £60,000,000. Interest is charged 
at LIBOR +2.00% margin and has been fixed by way of a 5-year swap. The swap fixes interest on £20 million at 0.7105% 

114

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

and £40,000,000 at 0.5475%. The loan can be extended for an additional 2 years and there is the option of a further £40 
million accordion.

The borrowings include amounts secured on investment property to the value of £129,933,000 (2019: £nil).

A  number  of  covenants  are  in  place  under  the  four  agreements.  Under  the  Scottish  Widows  Limited  10-year  facility, 
historical and projected interest cover must be at least 325% and the loan to value ratio must not exceed 40%. Under the 
Lloyds Bank plc 3-year revolving credit facility, historical and projected interest cover must be at least 250% and the loan 
to value ratio must not exceed 55%. Under the HSBC Bank PLC 3-year facility, historical and projected interest cover must 
be at least 250% and the loan to value ratio must not exceed 60%. Under the National Westminster Bank Plc 5-year facility, 
historical and projected interest cover must be at least 250% and the loan to value ratio must not exceed 50%. At 31 March 
2020, the Group is in compliance with all covenants.

21.  Interest rate derivatives
The Group has entered into an interest rate swap with NatWest Markets in order to mitigate the risk of changes in interest 
rates on its loan with National Westminster Bank Plc under which £60,000,000 is currently drawn.

The swap has a notional value of £60,000,000 and fixes interest at 2.60% (including the 2% margin rate on the bank loan).

At start of the year

Change in fair value during the year

At end of the year

For the year ended
 31 March 2020
£’000

For the year ended
 31 March 2019
£’000

–

(478)

(478)

–

–

–

The table below shows the fair value measurement hierarchy for interest rate derivatives:

31 March 2020

31 March 2019

Quote prices
in active
markets
(Level 1)
£’000

–

–

Significant 
observable
inputs
(Level 2)
£’000

(478)

–

Significant 
unobservable
inputs
(Level 3)
£’000

–

–

There have been no transfers between Level 1 and Level 2 during the year nor have there been any transfers between Level 
2 and Level 3 during the year.

22.  C shares

At beginning of year

Dividends paid to C shareholders

Amortisation of C share liability

Conversion to Ordinary shares

At end of year

For the
year ended
 31 March 2020
£’000

For the
year ended
 31 March 2019
£’000

–

–

–

–

–

298,752

(9,966)

6,400

(295,186)

–

On 10 November 2017, the Company announced the issue of 302,000,000 C shares, issued at £1 per share. The C shares 
are convertible preference shares. The shares were listed on the London Stock Exchange and dealing commenced on 14 
November 2017. 

Civitas Social Housing PLC Annual Report 2020

115

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

Holders of C shares were not entitled to receive notice of, attend, speak or vote at general meetings of the Company.

Under IAS 32 Financial Instruments: Presentation, the C shares meet the definition of a financial liability rather than 
equity and are presented in the financial statements as a liability of the Company carried at amortised cost.

The funds were raised in order to finance a number of property acquisitions and C shares were issued rather than Ordinary 
shares so that the issue costs associated with the fund raise and the costs associated with the property acquisitions did not 
dilute the Ordinary share NAV.

In order to calculate the net assets attributable to each share class, the results, assets and liabilities attributable to the C 
shares are identified in a separate pool to the results, assets and liabilities of the Ordinary shares. A share of fund level 
expenses for the period is allocated to the C shares based on the net assets of each share class pool.

It  should  be  noted  that  these  financial  statements  include  all  results,  assets  and  liabilities  of  both  share  class  pools, 
however, as the C shares are classified as a liability, net assets are reduced by the value of the C shares liability which is 
also equivalent to the net assets of the C share pool. 

On 21 December 2018, the C shares were converted to Ordinary shares in the ratio 0.902190 new Ordinary shares for every 
1 C share held. The conversion ratio was calculated with reference to the respective portfolio net asset values of the C 
shares and Ordinary shares at close of business on the calculation date.

Accordingly, 272,461,380 Ordinary shares were issued.

23.  Share capital
Share capital represents the nominal value of consideration received by the Company for the issue of Ordinary shares.

Share capital

At beginning of year

Shares issued 

At end of year

Number of shares issued and fully paid

Ordinary shares of £0.01 each

At beginning of year

Shares issued

At end of year

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

6,225

–

6,225

3,500

2,725

6,225

622,461,380

–

622,461,380

350,000,000

272,461,380

622,461,380

On 21 December 2018, the Company issued 272,461,380 Ordinary shares in respect of the conversion of 302,000,000 C 
shares. The fair value of assets representing the C share pool at that date was £295,186,000.

The Company holds 815,000 Ordinary shares in treasury. The number of Ordinary shares used to calculate the net asset 
value is 621,646,380.

116

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

24.  Share premium reserve
The share premium reserve represents the amounts subscribed for Ordinary share capital in excess of nominal value less 
associated issue costs of the subscriptions. 

At beginning of year

Premium arising on shares issued 

Share issue costs

At end of year

For the
year ended
 31 March 2020
£’000

292,405

–

–

292,405

For the
year ended
 31 March 2019
£’000

–

292,461

(56)

292,405

25.  Capital reduction reserve
The  capital  reduction  reserve  is  a  distributable  reserve  to  which  the  value  of  the  cancelled  share  premium  has  been 
transferred.  Pursuant  to Article  3  of  The  Companies  (Reduction  of  Share  Capital)  Order  2008,  the  balance  held  in  the 
capital reduction reserve is to be treated for the purposes of Part 23 of the Companies Act 2006 as a realised profit and 
therefore  available  for  distribution  in  accordance  with  section  830  of  the  Companies Act.  The  Company  has  used  this 
reserve for the costs of buying back shares to be held in treasury.

Balance at the beginning of the year

Shares bought back into treasury

At end of year

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

331,625

(699)

330,926

331,625

–

331,625

During the year, the Company purchased 815,000 Shares for a total cost of £699,000 to be held in treasury. The shares will 
continue to be held in treasury until either re-issued or cancelled.

26.  Retained earnings
This reserve represents the profits and losses of the Group.

Balance at the beginning of the year

Profit for the year

Dividends paid in the year (as per note 14)

At end of year

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

36,253

37,725

(32,970)

41,008

34,270

19,864

(17,881)

36,253

Civitas Social Housing PLC Annual Report 2020

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Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

27.  Net asset value
Basic NAV per share is calculated by dividing net assets in the Consolidated Statement of Financial Position attributable 
to ordinary equity holders of the parent by the number of Ordinary shares outstanding at the end of the year. 

Net asset values have been calculated as follows:

Net assets (£’000)

Number of Ordinary shares in issue at end of year

Number of Ordinary shares held in treasury

31 March 2020

31 March 2019

670,564

666,508

622,461,380

622,461,380

(815,000)

–

Number of Ordinary shares excluding treasury shares held by the Company

621,646,380

622,461,380

NAV – basic and diluted

107.87p

107.08p

28.  Reconciliation of liabilities to cash flows from financing

Balance at the beginning of the year

Cash flows from financing activities

Loan draw down

Loan arrangement costs paid

Non cash movements

Amortisation of loan arrangement costs

Balance at the beginning of the year

Cash flows from financing activities

Loan draw down

Loan arrangement costs paid

Dividends paid to C shareholders in the year

Non cash movements

Amortisation of loan arrangement costs

Amortisation of C shares liability

C share conversion

C share
liability
£’000

–

–

–

–

–

C share
liability
£’000

298,752

–

–

(9,966)

–

6,400

(295,186)

–

Bank
borrowings
£’000

205,156

64,053

(1,364)

1,325

269,170

Bank
borrowings
£’000

90,822

115,990

(2,374)

–

718

–

–

205,156

For the
year ended
31 March 2020
£’000

205,156

64,053

(1,364)

1,325

269,170

For the
year ended
31 March 2019
£’000

389,574

115,990

(2,374)

(9,966)

718

6,400

(295,186)

205,156

Summary of non cash transactions
On 21 December 2018, the C shares were converted to Ordinary shares in the ratio 0.902190 new Ordinary shares for every 
1 C share held. The conversion ratio was calculated with reference to the respective portfolio net asset values of the C 
shares and Ordinary shares at close of business on the calculation date. The fair value of assets represented by the C share 
pool, being the deemed consideration, was £295,186,000.

118

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

29.  Operating leases
The Group is party to a number of operating leases on its investment properties with Registered Providers. The future 
minimum lease payments under non-cancellable operating leases receivable by the Group are as follows:

Amounts receivable

< 1 year

1-2 years 

2-5 years

> 5 years

At end of year

31 March 2020
£’000

31 March 2019
£’000

48,416

48,451

145,545

886,677

45,685

45,720

137,356

882,407

1,129,089

1,111,168

Leases are direct-let agreements with Registered Providers for a term between 15 to 25 years with indexed linked annual 
rent reviews. All current leases are full repairing and insuring leases; the tenants are therefore obliged to repair, maintain 
and renew the properties back to the original conditions.

The following table gives details of percentage of annual rental income per Registered Provider:

31 March 2020
%

31 March 2019
%

Auckland Home Solutions*

Falcon Housing Association CIC

Bespoke Supportive Tenancies 

Inclusion Housing CIC 

Westmoreland Supported Housing Limited 

Encircle Housing Limited

Trinity Housing Association Limited

Pivotal Housing Association 

Harbour Light Assisted Living CIC

Chrysalis Supported Association Limited 

New Walk Property Management CIC 

My Space Housing Solutions 

IKE Supported Housing Limited 

Hilldale Housing Association Limited

Blue Square Limited 

Total

22.73

20.43

11.05

8.74

7.97

6.11

5.50

3.96

3.76

3.49

2.87

1.19

1.15

0.98

0.07

11.26

20.89

11.37

8.34

19.66

6.33

5.74

4.09

2.42

3.41

2.95

1.24

1.20

1.03

0.07

100.00

100.00

*  Includes properties reassigned from Westmoreland Supported Housing Limited.

The  Group  is  also  party  to  a  number  of  operating  leases  on  its  long  leasehold  properties.  The  ground  rent  payment 
commitments under these operating leases are negligible so the future minimum lease payments under these leases have 
not been disclosed in these financial statements.

30.  Controlling parties
As at 31 March 2020, there is no ultimate controlling party.

Civitas Social Housing PLC Annual Report 2020

119

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

31.  Related party disclosures
The  Directors  are  remunerated  for  their  services  at  such  rate  as  the  Directors  shall  from  time  to  time  determine.  The 
aggregate remuneration and benefits in kind of the Directors of the Company (in each case, solely in their capacity as such) 
in respect of the year ended 31 March 2020 payable out of the assets of the Company is not expected to exceed £200,000. 

Fees of £162,000 (2019: £150,000) were incurred and paid to the Directors.

As at 31 March 2020, the Directors held the following number of shares:

Director

Michael Wrobel

Chairman

Alastair Moss

Alison Hadden

Director

Director

Caroline Gulliver

Audit and Management Engagement Committee Chair

Peter Baxter

Director

31 March 2020 
Ordinary
shares

31 March 2019 
Ordinary
shares

100,598

11,766

–

58,832

47,065

100,598

11,766

–

58,832

47,065

Remuneration 
The Investment Adviser has reviewed its remuneration policies and procedures to ensure incentives are aligned with the 
requirements of AIFMD. It includes measures to avoid conflicts of interest such as providing staff with a fixed monthly 
salary and determining discretionary payments by the performance of the Investment Adviser as a whole and not linked 
to any one AIF in particular. The Investment Adviser and its staff receive no remuneration through profit share, carried 
interest, co-investment or other schemes related to the Company’s performance.

32.  Transactions with the Investment Adviser
On 1 November 2016, Civitas Investment Management Limited was appointed as the Investment Adviser of the Company.

Fees of £6,131,000 (2019: £6,457,000) were incurred and paid to CIM. In addition, disbursements of £52,000 were also paid 
in the year.

As at 31 March 2020, no amounts (2019: £nil) were due to/from CIM.

At 31 March 2020, CIM held 50,000 Ordinary shares in the Company.

33.  Consolidated entities
The Company has provided a guarantee under s479C of the Companies Act 2006 in respect of the financial year ended 31 
March 2020 for a number of its subsidiary companies (as indicated in the table on the following pages). The guarantee is 
over all outstanding liabilities to which the subsidiary companies are subject at 31 March 2020 until they are satisfied in 
full.

The Group consists of a parent company, Civitas Social Housing PLC, incorporated in England and Wales and a number 
of subsidiaries held directly by Civitas Social Housing PLC, which operate and are incorporated in the UK, Jersey and the 
Isle of Man.

The Group owns 100% equity shares of all subsidiaries listed below and has the power to appoint and remove the majority 
of  the  board  of  directors  of  those  subsidiaries.  The  relevant  activities  of  the  below  subsidiaries  are  determined  by  the 
Board of Directors based on the purpose of each company.

Therefore  the  Directors  concluded  that  the  Group  has  control  over  all  these  entities  and  all  these  entities  have  been 
consolidated within the consolidated financial statements.

A list of all related undertakings included within these consolidated financial statements are noted below. Indirectly held 
subsidiary companies are marked by an indentation in the table below.

120

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

Name

Registered
number

Principal
activity

Country of 
incorporation

Ownership 
%

Civitas Social Housing Finance Company 1 Limited

‡ 10997707

Finance Company

England & Wales

Civitas Social Housing Jersey 1 Limited

124129

Holding Company

Jersey

Civitas SPV1 Limited

Civitas SPV2 Limited

Civitas SPV11 Limited

Civitas SPV15 Limited

Civitas SPV25 Limited

Civitas SPV27 Limited

Civitas SPV33 Limited

Civitas SPV35 Limited

Civitas SPV38 Limited

Civitas SPV39 Limited

Civitas SPV40 Limited

Civitas SPV41 Limited

Civitas SPV50 Limited

‡ 10518729

Property investment England & Wales

‡ 10114251

Property investment England & Wales

‡ 10546749

Property investment England & Wales

‡ 9777380

Property investment England & Wales

‡ 10791473

Property investment England & Wales

‡ 10883112

Property investment England & Wales

‡ 10546407

Property investment England & Wales

‡ 10588530

Property investment England & Wales

‡ 10738318

Property investment England & Wales

‡ 10547333

Property investment England & Wales

‡ 10738510

Property investment England & Wales

‡ 10738542

Property investment England & Wales

‡ 10775419

Property investment England & Wales

Civitas Social Housing Finance Company 2 Limited

‡ 10997698

Finance Company

England & Wales

Civitas Social Housing Jersey 2 Limited

124876

Holding Company

Jersey

Civitas SPV3 Limited

Civitas SPV4 Limited

Civitas SPV5 Limited

Civitas SPV6 Limited

Civitas SPV9 Limited

Civitas SPV10 Limited

Civitas SPV12 Limited

Civitas SPV17 Limited

Civitas SPV18 Limited

Civitas SPV19 Limited

Civitas SPV20 Limited

Civitas SPV22 Limited

Civitas SPV24 Limited

Civitas SPV26 Limited

Civitas SPV29 Limited

Civitas SPV30 Limited

Civitas SPV31 Limited

Civitas SPV32 Limited

Civitas SPV34 Limited

Civitas SPV36 Limited

Civitas SPV42 Limited

Civitas SPV43 Limited

Civitas SPV45 Limited

Civitas SPV46 Limited

Civitas SPV47 Limited

Civitas SPV48 Limited

‡ 10156529

Property investment England & Wales

‡ 10433744

Property investment England & Wales

‡ 10479104

Property investment England & Wales

‡ 10674493

Property investment England & Wales

‡ 10536388

Property investment England & Wales

‡ 10535243

Property investment England & Wales

‡ 10546753

Property investment England & Wales

‡ 10479036

Property investment England & Wales

‡ 10546651

Property investment England & Wales

‡ 10548932

Property investment England & Wales

‡ 10588735

Property investment England & Wales

‡ 10743958

Property investment England & Wales

‡ 10751512

Property investment England & Wales

‡ 10864336

Property investment England & Wales

‡ 10911565

Property investment England & Wales

‡ 10956025

Property investment England & Wales

‡ 10974889

Property investment England & Wales

‡ 11007173

Property investment England & Wales

‡ 10738381

Property investment England & Wales

‡ 10588792

Property investment England & Wales

‡ 10738556

Property investment England & Wales

‡ 10534877

Property investment England & Wales

‡ 10871854

Property investment England & Wales

‡ 10871910

Property investment England & Wales

‡ 10873270

Property investment England & Wales

‡ 10873295

Property investment England & Wales

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

Civitas Social Housing PLC Annual Report 2020

121

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

Name

Registered
number

Principal
activity

Country of 
incorporation

Ownership 
%

Civitas SPV51 Limited

Civitas SPV52 Limited

Civitas SPV63 Limited

Civitas SPV64 Limited

Civitas SPV70 Limited

Civitas SPV71 Limited

Civitas SPV72 Limited

Civitas SPV74 Limited

Civitas SPV75 Limited

Civitas SPV80 Limited

‡ 10826693

Property investment England & Wales

‡ 10827006

Property investment England & Wales

‡ 10937805

Property investment England & Wales

‡ 10938411

Property investment England & Wales

‡ 10770201

Property investment England & Wales

‡ 10888639

Property investment England & Wales

‡ 10938022

Property investment England & Wales

‡ 11001855

Property investment England & Wales

‡ 11001834

Property investment England & Wales

‡ 11001998

Property investment England & Wales

Civitas Social Housing Finance Company 3 Limited

‡ 10997714

Finance Company

England & Wales

Civitas SPV8 Limited

Civitas SPV28 Limited

Civitas SPV53 Limited

Civitas SPV55 Limited

Civitas SPV57 Limited

Civitas SPV60 Limited

Civitas SPV61 Limited

Civitas SPV66 Limited

Civitas SPV77 Limited

Civitas SPV78 Limited

Civitas SPV79 Limited

Civitas SPV81 Limited

Civitas SPV82 Limited

Civitas SPV83 Limited

Civitas SPV85 Limited

Civitas SPV95 Limited

Civitas SPV97 Limited

Civitas SPV103 Limited

Civitas SPV105 Limited

Civitas SPV106 Limited

Civitas SPV107 Limited

Civitas SPV116 Limited

Civitas SPV117 Limited

‡ 10536157

Property investment England & Wales

‡ 10895228

Property investment England & Wales

‡ 11021625

Property investment England & Wales

‡ 11056455

Property investment England & Wales

‡ 11091444

Property investment England & Wales

‡ 11111908

Property investment England & Wales

‡ 10937662

Property investment England & Wales

‡ 10937898

Property investment England & Wales

‡ 11166491

Property investment England & Wales

‡ 11170099

Property investment England & Wales

‡ 11236544

Property investment England & Wales

‡ 11192811

Property investment England & Wales

‡ 11380796

Property investment England & Wales

‡ 11371128

Property investment England & Wales

‡ 11300749

Property investment England & Wales

‡ 11208184

Property investment England & Wales

‡ 11463890

Property investment England & Wales

‡ 11500596

Property investment England & Wales

‡ 11532177

Property investment England & Wales

‡ 11532179

Property investment England & Wales

‡ 11532182

Property investment England & Wales

‡ 11504399

Property investment England & Wales

‡ 11504445

Property investment England & Wales

Civitas Social Housing Jersey 3 Ltd

124877

Holding Company

Jersey

Civitas SPV7 Limited

Civitas SPV13 Limited

Civitas SPV14 Limited

Civitas SPV16 Limited

Civitas SPV21 Limited

Civitas SPV37 Limited

Civitas SPV44 Limited

Civitas SPV49 Limited

‡ 10536368

Property investment England & Wales

‡ 9517692

Property investment England & Wales

‡ 10479041

Property investment England & Wales

‡ 9917557

Property investment England & Wales

‡ 10631541

Property investment England & Wales

‡ 10738450

Property investment England & Wales

‡ 10588783

Property investment England & Wales

‡ 11031349

Property investment England & Wales

122

Civitas Social Housing PLC Annual Report 2020

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

Notes to the Consolidated Financial Statements continued

Name

Registered
number

Principal
activity

Country of 
incorporation

Ownership 
%

Civitas Social Housing Finance Company 4 Limited

‡ 11906660

Finance Company

England & Wales

Civitas SPV23 Limited

Civitas SPV54 Limited

Civitas SPV59 Limited

Civitas SPV69 Limited

Civitas SPV73 Limited

Civitas SPV84 Limited

Civitas SPV86 Limited

Civitas SPV87 Limited

Civitas SPV88 Limited

Civitas SPV90 Limited

Civitas SPV91 Limited

Civitas SPV92 Limited 

Civitas SPV93 Limited

Civitas SPV94 Limited

Civitas SPV96 Limited

Civitas SPV100 Limited

Civitas SPV101 Limited

Civitas SPV102 Limited

Civitas SPV109 Limited

Civitas SPV112 Limited

Civitas SPV114 Limited

Civitas SPV115 Limited

Civitas SPV118 Limited

Civitas SPV121 Limited

Civitas SPV122 Limited

Civitas SPV126 Limited

Civitas SPV127 Limited

Civitas SPV129 Limited

Civitas SPV130 Limited

Civitas SPV131 Limited

Civitas SPV132 Limited

Civitas SPV145 Limited

Fieldbay Limited

Civitas SPV148 Limited

Civitas SPV149 Limited

Civitas SPV150 Limited

FPI CO 324 Ltd

Civitas SPV56 Limited

Civitas SPV62 Limited

Civitas SPV65 Limited

Civitas SPV67 Limited

Civitas SPV68 Limited

‡ 10746881

Property investment England & Wales

‡ 11039750

Property investment England & Wales

‡ 11111912

Property investment England & Wales

‡ 11142372

Property investment England & Wales

‡ 10939075

Property investment England & Wales

‡ 11381455

Property investment England & Wales

‡ 11418432

Property investment England & Wales

‡ 10888903

Property investment England & Wales

‡ 10939044

Property investment England & Wales

‡ 10939131

Property investment England & Wales

‡ 10941377

Property investment England & Wales

‡ 11449913

Property investment England & Wales

‡ 11043111

Property investment England & Wales

‡ 11208105

Property investment England & Wales

‡ 11270786

Property investment England & Wales

‡ 11069703

Property investment England & Wales

‡ 9978282

Property investment England & Wales

‡ 11521555

Property investment England & Wales

‡ 11532120

Property investment England & Wales

‡ 11579750

Property investment England & Wales

‡ 11579733

Property investment England & Wales

‡ 11522178

Property investment England & Wales

‡ 11411498

Property investment England & Wales

‡ 11099917

Property investment England & Wales

‡ 11482646

Property investment England & Wales

‡ 11459821

Property investment England & Wales

‡ 10941401

Property investment England & Wales

‡ 11664994

Property investment England & Wales

‡ 11705074

Property investment England & Wales

‡ 11675132

Property investment England & Wales

‡ 11473735

Property investment England & Wales

‡ 11842306

Holding Company

England & Wales

‡ 5219012

Property investment England & Wales

‡ 11632633

Property investment England & Wales

‡ 11462691

Property investment England & Wales

‡ 11462555

Property investment England & Wales

‡ 11633019

Property investment England & Wales

‡ 11056465

Property investment England & Wales

‡ 10937528

Property investment England & Wales

‡ 10938467

Property investment England & Wales

‡ 10937929

Property investment England & Wales

‡ 10938269

Property investment England & Wales

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

Civitas Social Housing PLC Annual Report 2020

123

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

Name

Civitas SPV98 Limited

Snapco Limited

Snapco 2 Limited

Snapco 3 Limited

Snapco 4 Limited

Snapco 5 Limited

Civitas SPV99 Limited

Snapco 6 Limited

Civitas SPV104 Limited

Civitas SPV108 Limited

Civitas SPV113 Limited

Civitas SPV119 Limited

Civitas SPV120 Limited

Civitas SPV123 Limited

Civitas SPV135 Limited

Civitas SPV143 Limited

Civitas SPV144 Limited

Civitas SPV146 Limited

Civitas SPV147 Limited

Civitas SPV151 Limited

Registered
number

Principal
activity

Country of 
incorporation

Ownership 
%

‡ 11478695

Holding Company

England & Wales

008603V

Property investment

Isle of Man

009143V

Property investment

Isle of Man

009144V

Property investment

Isle of Man

011660V

Property investment

Isle of Man

012111V

Property investment

Isle of Man

‡ 11478707

Holding Company

England & Wales

012112V

Property investment

Isle of Man

‡ 11532174

Property investment England & Wales

‡ 11532135

Dormant

England & Wales

‡ 11580068

Property investment England & Wales

* ‡ 11751515

Dormant

* ‡ 11801922

Dormant

England & Wales

England & Wales

‡ 8253452

Property investment England & Wales

‡ 11579880

Property investment England & Wales

‡ 11546808

Property investment England & Wales

‡ 11546696

Property investment England & Wales

‡ 11861500

Dormant

‡ 11861974

Dormant

* ‡ 11913037

Dormant

England & Wales

England & Wales

England & Wales

Bedford SPV1 Limited (previously Pitsea SPV1 Limited)

12315518

Property investment England & Wales

Civitas SPV133 Limited (previously Carislease 6 Limited)

‡ 11698972

Property investment England & Wales

Civitas SPV134 Limited (previously Carislease 3 Limited)

‡ 11689461

Property investment England & Wales

Civitas SPV136 Limited (previously NCG PB SPV Limited) ‡ 11579760

Property investment England & Wales

Civitas SPV152 Limited

Civitas SPV155 Limited

Civitas SPV156 Limited

Civitas SPV157 Limited

Civitas SPV158 Limited

Civitas SPV159 Limited

Civitas SPV160 Limited

Civitas SPV161 Limited

Civitas SPV162 Limited

FPI Co 294 Ltd

Bridge Property Herts Limited

Bridge Propco Limited

‡ 11955719

Property investment England & Wales

‡ 12044281

Property investment England & Wales

‡ 12081093

Property investment England & Wales

‡ 12188610

Property investment England & Wales

‡ 12202674

Property investment England & Wales

12258313

Property investment England & Wales

12272906

Property investment England & Wales

*

*

12289935

Dormant

12289907

Dormant

England & Wales

England & Wales

‡ 11519226

Property investment England & Wales

12435985

Property investment England & Wales

12445439

Property investment England & Wales

‡  These entities are exempt from the requirements of the Companies Act 2006 relating to the audit of individual financial statements by 

virtue of Section 479A of that Act. These are all entities that have a year end of 31 March 2020.

*  These entities have applied to the Registrar of Companies to be struck off.

124

Civitas Social Housing PLC Annual Report 2020

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

Notes to the Consolidated Financial Statements continued

The registered addresses for the subsidiaries are consistent based on their country of incorporation and are as follows:

•  England & Wales entities: Beaufort House, 51 New North Road, Exeter, Devon EX4 4EP

• 

• 

Jersey entities: 12 Castle Street, St Helier, Jersey, JE2 3RT

Isle of Man entities: Knox House, 16–18 Finch Road, Douglas IM1 2PT

34.  Financial risk management

34.1.  Financial instruments
The  Group’s  principal  financial  assets  and  liabilities  are  those  that  arise  directly  from  its  operations:  trade  and  other 
receivables, trade and other payables and cash and cash equivalents. The Group’s other principal financial liabilities are 
bank borrowings, the main purpose of which is to finance the acquisition and development of the Group’s investment 
property portfolio, and interest rate derivatives as detailed in notes 20 and 21.

Financial assets are classified as loans and receivables and all financial liabilities are measured at amortised cost, except 
interest  rate  derivatives,  which  are  measured  at  fair  value.  All  financial  instruments  were  designated  in  their  current 
categories upon initial recognition.

Set out below is a comparison by class of the carrying amounts and fair value of the Group’s financial instruments that are 
carried in the financial statements:

Financial assets

Trade and other receivables1

Cash and cash equivalents

Financial liabilities

Trade and other payables2

Bank borrowings

Interest rate derivatives

Book value
31 March 2020
£’000

Fair value
31 March 2020
£’000

Book value
31 March 2019
£’000

Fair value
31 March 2019
£’000

8,595

58,374

7,498

269,170

478

8,595

58,374

7,498

269,174

478

5,353

54,347

15,205

205,156

–

5,353

54,347

15,205

205,806

–

1 Excludes prepayments and debtors arising on rent smoothing.
2 Excludes deferred income and tax liabilities.

The Group has four bank loans: a 10-year fixed rate loan of £52.5 million provided by Scottish Widows Limited; a 3-year 
revolving credit facility variable rate loan of £60 million provided by Lloyds Bank plc; a 3-year revolving credit facility 
variable rate loan of £100 million provided by HSBC Bank PLC; and a 5-year revolving credit facility variable rate loan of 
£60 million provided by National Westminster Bank Plc. The fair value of the fixed rate loan is determined by comparing 
the discounted future cash flows.

Financial risk management
The  Group  is  exposed  to  market  risk,  interest  rate  risk,  credit  risk  and  liquidity  risk  in  the  current  and  future  periods. 
The Board of Directors oversees the management of these risks. The Board of Directors reviews and agrees policies for 
managing each of these risks that are summarised below.

Civitas Social Housing PLC Annual Report 2020

125

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

34.2.  Market risk
The Group’s activities will expose it primarily to the market risks associated with changes in property values and changes 
in interest rates.

Risk relating to investment in property
Investment  in  property  is  subject  to  varying  degrees  of  risk.  Some  factors  that  affect  the  value  of  the  investment  in 
property include:

• 

• 

• 

changes in the general economic climate, in particular the impact of COVID 19;

competition for available properties;

obsolescence; and

•  Government regulations, including planning, environmental and tax laws.

Variations  in  the  above  factors  can  affect  the  valuation  of  assets  held  by  the  Group  and  as  a  result  can  influence  the 
financial performance of the Group.

Risk relating to liquidity funds classified as cash and cash equivalents
The  Group  holds  positions  in  two  AAA  rated  liquidity  funds  that  invest  in  a  diversified  range  of  government  and 
non-government money market securities, which are subject to varying degrees of risk. Some factors that affect the value 
of the liquidity funds include:

• 

• 

the performance of the underlying government and non-government money market securities; and

interest rates.

Variations  in  the  above  factors  can  affect  the  valuation  of  assets  held  by  the  Group  and  as  a  result  can  influence  the 
financial performance of the Group.

34.3.  Interest rate risk
Interest  rate  risk  is  the  risk  that  the  fair  value  or  future  cash  flows  of  a  financial  instrument  will  fluctuate  because  of 
changes in market interest rates. 

The Group’s interest rate risk principally arises from long-term borrowings. To manage this, the Group has entered into 
a fixed rate bank loan and three variable rate bank loans. The Group has entered into an interest rate swap on the 5-year 
loan facility with National Westminster Bank Plc in order to mitigate the risk of rising interest rates.

At 31 March 2020, 41% (2019: 25%) of the Group’s borrowings are subject to a fixed rate of interest. 

The exposure of the Group to variable rates of interest is considered upon drawing of any new loan facilities, to ensure that 
the Group’s exposure to interest rate fluctuations is within acceptable levels. 

The Investment Adviser monitors the Group’s exposure to any changes in interest rate on an ongoing basis, with the Board 
updated on a quarterly basis of the current exposure of the Group’s loan facilities.

126

Civitas Social Housing PLC Annual Report 2020

Notes to the Consolidated Financial Statements continued

As at 31 March 2020, if interest rates had been 200 basis points higher/(lower) with all other variables held constant, the 
impact on profits after taxation for the year would be as follows:

(Decrease)/increase in profits due to interest rates 

200 basis points higher

200 basis points lower 

31 March 2020
£’000

31 March 2019
£’000

(8,830)

3,662

(2,032)

1,271

The average effective interest rates of financial instruments at 31 March 2020 were as follows:

Bank borrowings – fixed rate

Bank borrowings – variable rate 

Cash and cash equivalents

31 March 2020
%

31 March 2019
%

2.31950

2.80046

0.11048

2.99360

2.50180

0.16795

34.4.  Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, 
leading to a financial loss. The Group is exposed to credit risks from both its leasing activities and financing activities, 
including deposits with banks and financial institutions.

Debtors  and  accrued  income  represent  rent  due  or  accrued,  these  amounts  due  are  diversified  between  a  number  of 
different Housing Associations of differing financial strength, see note 29 for details of the different counterparties. None 
of the Housing Associations have listed debt and as such do not have a credit rating, however, the diversified nature of this 
asset supports the credit quality.

The Group has policies in place to ensure that rental contracts are entered into only with lessees with an appropriate 
credit and operational history, and limits exposure to any one tenant. The credit risk is considered to be further reduced 
as the source of the rents received by the Group is ultimately provided by the government, by way of housing benefit and 
care provision, via a diverse range of Local Authorities. 

For details of provisions for impairment please refer to note 17. 

Credit risk related to financial instruments and cash deposits
One of the principal credit risks of the Group will arise with the banks and financial institutions. The Board of Directors 
believes that the credit risk on short–term deposits and current account cash balances is limited because the counterparties 
are banks considered to be of good credit quality. In the case of cash deposits held with lawyers, the credit risk is limited 
because the cash is held by the lawyers within client accounts at banks with high credit quality.

34.5.  Liquidity risk
The Group manages its liquidity and funding risks by considering cash flow forecasts and ensuring sufficient cash balances 
are held within the Group to meet future needs. Prudent liquidity risk management implies maintaining sufficient cash 
and  marketable  securities,  the  availability  of  financing  through  appropriate  and  adequate  credit  lines,  and  the  ability 
of  customers  to  settle  obligations  within  normal  terms  of  credit.  The  Group  ensures,  through  forecasting  of  capital 
requirements, that adequate cash is available.

Civitas Social Housing PLC Annual Report 2020

127

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Consolidated Financial Statements continued

The following table details the Group’s maturity profile in respect of its financial instrument liabilities based on contractual 
undiscounted payments:

31 March 2020

Trade and other payables

Bank borrowings

31 March 2019

Trade and other payables

Bank borrowings

On demand
£’000

<1 year
£’000

1-5 years
£’000

>5 years
£’000

Total
£’000

7,498

–

7,498

15,205

–

15,205

–

66,896

66,896

–

5,473

5,473

–

174,785

174,785

–

168,877

168,877

–

55,002

55,002

–

56,573

56,573

7,498

296,683

304,181

15,205

230,923

246,128

The profile above shows the maturity profile at 31 March 2020 and included within the contracted payments is £24,183,000 
(2019: £22,476,000) of loan interest payable up to the point of maturity. As disclosed in note 36, after the year end, the 
revolving credit facility of £60,000,000 was extended for one year and now matures in November 2021.

35.  Capital commitments
At 31 March 2020, the Company had funds committed totalling £22,100,000 (2019: £12,000,000). £12,100,000 relates to 
two properties (currently under development) for which the Company has entered into a conditional sale and purchase 
agreement contingent on the completion of development. £10,000,000 (estimated) relates to a capital payment for the 
same properties contingent on the operators achieving certain financial obligations.

Amounts totalling £850,000 have been allocated for capital works expenditure on properties, subject to future proofing 
activities to ensure the longevity of occupation by residents.

In addition to the above, as at 31 March 2020 the Company had conditionally exchanged on two properties in Telford and 
one in Sunderland totalling £1,800,000. One of these properties completed in April 2020 with the remaining two expected 
to complete over the coming months.

36.  Post balance sheet events

Acquisitions
On 20 April 2020, a property in Telford was acquired for £0.6m. On 11 June 2020, the Company completed on the forward 
purchase agreement of a development in Wales for £2.3m.

Dividends
On 11 May 2020, the Board declared a quarterly dividend in respect of the Ordinary shares for the three months to 31 March 
2020 of 1.325 pence per Ordinary share totalling £8,236,000. The dividend was paid on 12 June 2020 to holders of Ordinary 
shares on the register as at 22 May 2020. The dividend was paid as a REIT property income distribution (“PID”).

Other announcements
The Lloyds Bank plc £60m Revolving Credit Facility has been extended in the normal course of business to November 2021.

128

Civitas Social Housing PLC Annual Report 2020

Company Statement of Financial Position
As at 31 March 2020

Assets

Non-current assets

Investment in subsidiaries

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

Liabilities

Current liabilities

Trade and other payables

Total liabilities

Total net assets

Equity

Share capital

Share premium reserve

Capital reduction reserve

Retained earnings/(accumulated losses)

Total equity 

31 March 2020

Note

£’000

31 March 2019
(restated)
£’000

8

9

10

11

12

13

706,920

676,496

4,727

29,011

33,738

740,658

(191,942)

(191,942)

(191,942)

548,716

6,225

292,405

330,926

(80,840)

548,716

371

45,905

46,276

722,772

(131,277)

(131,277)

(131,277)

591,495

6,225

292,405

331,625

(38,760)

591,495

The Company has taken advantage of the provisions of Companies Act 2006 s408 and does not disclose the Company’s 
individual profit and loss account. Losses for the year were £9,110,000 (2019: loss of £14,937,000).

The Company financial statements on pages 129 to 136 were approved by the Board of Directors of Civitas Social Housing 
PLC and authorised for issue and signed on its behalf by:

Michael Wrobel
Chairman and Independent Non-Executive Director

29 June 2020

Company No: 10402528

The notes on pages 131 to 136 are an integral part of these financial statements.

Civitas Social Housing PLC Annual Report 2020

129

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information 
Company Statement of Changes in Equity
For the year ended 31 March 2020

Balance at 1 April 2018

Prior year adjustment (note 3)

Balance at 1 April 2018 (as restated)

Loss and total comprehensive expense  
for the year

Issue of Ordinary shares

Issue of share capital

Share issue costs

Dividends paid

Total interim dividends for the year ended  
31 March 2019 (5.00p)

Share
capital
£’000

3,500

3,500

–

Share
premium
reserve
£’000

–

–

–

2,725

292,461

–

–

(56)

–

Loss and total comprehensive expense  
for the year

Issue of Ordinary shares

Shares bought back into treasury

Dividends paid

Total interim dividends for the year ended  
31 March 2020 (5.30p)

–

–

–

–

–

–

Balance at 31 March 2019 

6,225

292,405

331,625

Capital
reduction
reserve
£’000

331,625

331,625

Retained
earnings/
(accumulated
losses)*
£’000

85,479

(91,421)

(5,942)

Total
equity
£’000

420,604

(91,421)

329,183

–

–

–

–

–

(14,937)

(14,937)

–

–

295,186

(56)

(17,881)

(38,760)

(17,881)

591,495

–

(9,110)

(9,110)

(699)

–

(699)

(32,970)

(80,840)

(32,970)

548,716

Balance at 31 March 2020 

6,225

292,405

330,926

*  The  Company’s  distributable  reserves  comprise  retained  earnings  and  capital  reduction  reserve. These  in  aggregate  had  sufficient 

realised distributable reserves to support the dividends paid.

The notes on pages 131 to 136 are an integral part of these financial statements.

130

Civitas Social Housing PLC Annual Report 2020

Notes to the Company Financial Statements
For the year ended 31 March 2020

1.  Corporate information
Civitas Social Housing PLC (“the Company”) was incorporated in England and Wales under the Companies Act 2006 as a 
public company limited by shares on 29 September 2016 with company number 10402528 under the name Civitas REIT 
PLC, which was subsequently changed to the existing name on 3 October 2016.

The  address  of  the  registered  office  is  Beaufort  House,  51  New  North  Road,  Exeter,  Devon  EX4  4EP.  The  Company  is 
registered as an investment company under section 833 of the Companies Act 2006 and is domiciled in the United Kingdom.

The Company did not begin trading until 18 November 2016 when the shares were admitted to trading on the London 
Stock Exchange (“LSE”).

The Company’s Ordinary shares have been admitted to the Official List of the Financial Conduct Authority (“FCA”), and 
are traded on the LSE.

The  principal  activity  of  the  Company  is  to  act  as  the  ultimate  parent  company  of  Civitas  Social  Housing  PLC  and  its 
subsidiaries (the “Group”), whose principal activity is to provide shareholders with an attractive level of income, together 
with the potential for capital growth from investing in a portfolio of social homes.

2.  Basis of preparation
The financial statements have been prepared on a historical cost basis and in accordance with Financial Reporting Standard 
100 Application of Financial Reporting Requirements (“FRS 100”), Financial Reporting Standard 101 Reduced Disclosure 
Framework (“FRS 101”) and the Companies Act 2006 as applicable to companies using FRS 101.

In preparing these financial statements, the Company applies the recognition, measurement and disclosure requirements 
of International Financial Reporting Standards as adopted by the EU (“Adopted IFRSs”), but makes amendments where 
necessary in order to comply with the Companies Act 2006 and has set out below where advantage of the FRS 101 disclosure 
exemptions has been taken.

In preparing these financial statements, the Company has taken advantage of all disclosure exemptions conferred by FRS 
101.

Therefore, these financial statements do not include:

• 

• 

• 

• 

• 

• 

certain comparative information as otherwise required by EU endorsed IFRS;

certain disclosures regarding the Company’s capital;

a statement of cash flows;

the effect of future accounting standards not yet adopted;

the disclosure of the remuneration of key management personnel; and

disclosure of related party transactions with other wholly owned members of Civitas Social Housing PLC.

In  addition,  and  in  accordance  with  FRS  101,  further  disclosure  exemptions  have  been  adopted  because  equivalent 
disclosures are included in the Company’s consolidated financial statements. These financial statements do not include 
certain disclosures in respect of:

• 

share based payments;

•  financial instruments; and

• 

fair value measurement other than certain disclosures required as a result of recording financial instruments at fair 
value.

In addition, the Company is taking advantage of the exemption of presenting a third balance sheet as a result of the prior 
year adjustment.

Civitas Social Housing PLC Annual Report 2020

131

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Company Financial Statements continued

The Company has taken advantage of the exemption in section 408 of the Companies Act 2006 not to present its own 
income statement or statement of comprehensive income.

New standards, amendments and interpretations
The following new standards are now effective and have been adopted for the year ended 31 March 2020.

• 

IFRS 16 Leases: Introduction of a single, on-balance sheet accounting model (effective for annual periods beginning 
on or after 1 January 2019).

The  Directors  have  assessed  that  the  adoption  of  this  does  not  have  a  material  impact  on  the  Company’s  financial 
statements as the Company does not hold any material operating leases as lessee.

• 

IFRIC  23  Uncertainty  over  Income  Tax  Treatments:  Clarifies  the  application  of  recognition  and  measurement 
requirements in IAS 12 Income Taxes, when there is uncertainty over income tax treatments (effective for annual 
periods beginning on or after 1 January 2019).

The Directors have assessed that the adoption of this new interpretation does not have a material impact on the Company’s 
financial statements.

Going concern
The financial statements have been prepared on a going concern basis.

As discussed in the Group financial statements on page 96, the underlying assets of the Company benefit from a secure 
income stream and to date performance has not been negatively impacted by COVID-19.

The Company accounts show an accumulated loss, however this is due to a time-lag on profits from subsidiary companies 
being moved up the structure in the form of dividends.

The  Company  has  a  net  current  liability  position  of  £158,204,000  (2019:  £85,372,000).  This  balance  arises  due  to  the 
intercompany  balances  totalling  £187,911,000  (2019:  £125,232,000)  with  the  Company's  subsidiary  companies.  The 
amounts principally relate to bank loans drawn in the Company's subsidiary companies in order to finance the purchase of 
new acquisitions in accordance with the Group's business model. The directors of the subsidiary companies have provided 
a letter of comfort that they will not seek repayment of these balances within the next 12 months.

After review of these items, the Directors believe there are currently no material uncertainties in relation to the Company's 
ability to continue for a period of at least 12 months from the date of the Company's financial statements. And therefore 
it is appropriate that the financial statements have been prepared on a going concern basis.

Significant judgements and sources of estimation uncertainty
The  key  source  of  estimation  uncertainty  relates  to  the  Company’s  investments  in  subsidiaries  and  joint  ventures.  In 
estimating the requirement for impairment of these investments, management make assumptions and judgements on the 
value of these investments using inherently subjective underlying asset valuations, supported by independent valuers.

As disclosed in note 3.1 to the Group financial statements on pages 98 and 99, the underlying assets of the Company have 
been valued by an external valuer. The Valuation is subject to the now standard "Material Valuation Uncertainty due to 
Novel Coronavirus (COVID-19)" clause that professional valuation firms, including JLL, are adopting across the world in 
respect of valuations at this time. On 28 May 2020, RICS published an update and concluded that the inclusion of MUCs 
was no longer appropriate for this asset class.

There is currently no indication of impairment in the assets of the Company.

3.  Prior year adjustment
A prior year adjustment has been made in the Company accounts relating to the year ended 31 March 2018, specifically, 
dividends amounting to £91.4m, a return of capital, which was incorrectly treated as equity and has now been adjusted by 
way of a reduction in investments in subsidiaries. The effect of this correction is to reduce the retained earnings reserve by 
£91.4m with a corresponding reduction of investments in subsidiaries of the same amount. This adjustment has no effect 

132

Civitas Social Housing PLC Annual Report 2020

Notes to the Company Financial Statements continued

(including no cash effect) in the Group financial statements and does not affect in any way the treatment of dividends paid 
to shareholders of the Group, all of which have been paid correctly and with the appropriate tax treatment nor does it have 
any implications at all for the payment of future dividends.

Following the correction of this historic accounting mistreatment, there are no further adjustments that are required in 
the future.

Comparative figures have been restated.

4.  Accounting policies
The financial statements of the Company follow the accounting policies laid out in the Group’s consolidated financial 
statements along with the following accounting policies which have been consistently applied: 

Investments in subsidiaries
The  investments  in  subsidiary  companies  are  included  in  the  Company’s  Statement  of  Financial  Position  at  cost  less 
provision for impairment.

The investment in a subsidiary company may include both the purchase of shares and an intercompany loan which is 
subsequently capitalised in return for shares in the subsidiary company. The intercompany loan capitalised is disclosed in 
note 8 as a transfer between the shares and loan columns.

Loans to subsidiaries
Loans made to subsidiary companies which arise as part of the transactions for the acquisition of investments and are 
subsequently capitalised by the issue of shares are recognised as investment in subsidiaries at cost. At the point the loan 
is capitalised, this transaction is recognised as a transfer within the table in note 8.

Amounts due to subsidiary companies
Balances arising with subsidiary companies of a temporary nature are initially recognised at fair value and subsequently 
measured at amortised cost.

5.  Dividends
Details of dividends paid and proposed are included in note 14 of the Group’s consolidated financial statements.

6.  Employee information
Details of Directors’ remuneration are included in note 6 of the consolidated financial statements. The Company had no 
further employees during the year (2019: nil) other than the Directors.

7.  Audit fees
Audit fees in relation to the Company’s financial statements total £195,000 (31 March 2019: £180,000). For further details, 
please refer to note 9 of the Group financial statements on page 105.

Civitas Social Housing PLC Annual Report 2020

133

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Company Financial Statements continued

8.  Investments in subsidiaries

Balance at the beginning of the year (as restated)

Increase in investments

Loans transferred

Additions due to internal group structure

Disposals due to internal group structure

At the end of the year

Balance at the beginning of the year (as previously stated)

Prior year adjustment (note 3)

Balance at the beginning of the year (as restated)

Increase in investments

Loans transferred

Additions due to internal group structure

Disposals due to internal group structure

At the end of the year (as restated)

Shares in
subsidiaries
£’000

Loans to
subsidiaries
£’000

For the
year ended
31 March 2020
£’000

590,208

4,015

84,024

93,289

(93,289)

678,247

86,288

28,232

(84,024)

–

(1,823)

28,673

676,496

32,247

–

93,289

(95,112)

706,920

Shares in
subsidiaries
£’000

Loans to
subsidiaries
£’000

For the
year ended
31 March 2019
£’000

446,954

(91,421)

355,533

31,576

198,245

186,294

(181,440)

590,208

32,180

–

32,180

257,207

(198,245)

–

(4,854)

86,288

479,134

(91,421)

387,713

288,783

–

186,294

(186,294)

676,496

Internal group restructures have taken place in the year in order to facilitate borrowings. As part of the restructures, a 
number of subsidiary companies where the assets are used as security for bank loans are now directly held by other Group 
companies.

9.  Trade and other receivables

Prepayments and other receivables

Accrued income

Total

31 March 2020
£’000

31 March 2019
£’000

3,357

1,370

4,727

371

–

371

Prepayments  and  other  receivable  amounts  include  prepaid  legal  and  professional  fees  of  £469,000  (2019:  £343,000) 
that have been incurred in connection with acquisitions yet to be completed and £1,695,000 (2019: £nil) in respect of 
uncompleted works on the property portfolio.

10.  Cash and cash equivalents

Cash held by solicitors

Liquidity funds

Cash held at bank

Cash and cash equivalents

Restricted cash

Total cash held at bank

134

Civitas Social Housing PLC Annual Report 2020

31 March 2020
£’000

31 March 2019
£’000

3,419

10,475

338

14,232

14,779

29,011

17,031

13,394

10,931

41,356

4,549

45,905

Notes to the Company Financial Statements continued

Liquidity  funds  refer  to  money  placed  in  money  market  funds.  These  are  highly  liquid  funds  with  accessibility  within 
24 hours and subject to insignificant risk of changes in value.

Cash held by lawyers is money held in escrow for expenses expected to be incurred in relation to investment properties 
pending completion. These funds are available immediately on demand.

Restricted cash represents amounts held for specific commitments and retention money held by lawyers in relation to 
deferred  payments  subject  to  achievement  of  certain  conditions,  other  retentions  and  cash  segregated  to  fund  repair, 
maintenance and improvement works to bring the properties up to satisfactory standards for the Group and the tenants. 
Currently, that amount of cash is held in escrow.

11.  Trade and other payables

Acquisition costs accrued

Retentions

Accruals

Dividends payable

Amounts due to subsidiary companies

Total

31 March 2020
£’000

31 March 2019
£’000

–

2,653

580

798

187,911

191,942

303

4,489

536

717

125,232

131,277

12.  Share capital
Share capital represents the nominal value of consideration received by the Company for the issue of Ordinary shares. 

Share capital

At beginning of year

Shares issued 

At end of year

Number of shares issued and fully paid

Ordinary shares of £0.01 each

At beginning of year

Shares issued

At end of year

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

6,225

–

6,225

3,500

2,725

6,225

For the
year ended
31 March 2020

622,461,380

–

622,461,380

For the
year ended
31 March 2019

350,000,000

272,461,380

622,461,380

On  21  December  2018,  the  Company  issued  272,461,380  Ordinary  shares  in  respect  of  the  conversion  of  302,000,000 
C shares. The fair value of assets representing the C share pool at the date of conversion was £295,186,000.

The Company holds 815,000 Ordinary shares in treasury. The number of Ordinary shares used to calculate the net asset 
value is 621,646,380.

Civitas Social Housing PLC Annual Report 2020

135

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes to the Company Financial Statements continued
Notes

13.  Retained earnings/(accumulated losses)
This reserve represents the profits and losses of the Company.

Balance at the beginning of the year (as previously stated)

Prior year adjustment (note 3)

Balance at the beginning of the year (as restated)

Loss for the year

Dividends paid in the year

At end of year

14.  Controlling parties
As at 31 March 2020, there is no ultimate controlling party.

For the
year ended
31 March 2020
£’000

For the
year ended
31 March 2019
£’000

–

–

(38,760)

(9,110)

(32,970)

(80,840)

85,479

(91,421)

(5,942)

(14,937)

(17,881)

(38,760)

15.  Related party transactions
For all related party transactions and transactions with the Investment Adviser please make reference to notes 31 and 32 
of the Group’s consolidated financial statements.

136

Civitas Social Housing PLC Annual Report 2020

Shareholder Information

Share Information
The Company’s Ordinary shares of 1p each are quoted on 
the  Official  List  of  the  FCA  and  traded  on  the  premium 
segment of the Main Market of the LSE.

Key Dates
June 

September 

SEDOL number   BD8HBD3
ISIN  
Ticker/TIDM  
LEI  

GB00BD8HBD32
CSH
213800PGBG84J8GM6F95

Frequency of NAV Publication
The Company’s NAV is released to the LSE on a quarterly 
basis and published on the Company’s website.

Annual results announced
Payment of first dividend

Company’s half-year end 
Annual general meeting
Payment of second dividend

December  

Half-yearly results announced 
Payment of third dividend

February 

Payment of fourth dividend

March    

Company’s year end

Sources of Further Information
Copies of the Company’s Annual and Half-Yearly Reports, 
Stock Exchange announcements and further information 
on the Company can be obtained from its website: www.
civitassocialhousing.com.

Association of Investment Companies
The  Company  is  a  member  of  the  AIC,  which  publishes 
statistical  information  in  respect  of  member  companies. 
The AIC can be contacted on 020 7282 5555, enquiries@
theaic.co.uk or visit the website: www.theaic.co.uk.

Share Register Enquiries
The  register  for  the  Company’s  Ordinary  shares  is 
maintained by Link Asset Services. In the event of queries 
regarding  your  holding,  please  contact  the  Registrar 
on  0371  664  0300  (calls  are  charged  at  the  standard 
geographic  rate  and  will  vary  by  provider;  calls  outside 
the  UK  will  be  charged  at  the  applicable  international 
rate). Lines are open between 9.00am to 5.30pm, Monday 
to Friday, excluding public holidays in England and Wales. 
You can also email enquiries@linkgroup.co.uk.

Changes  of  name  and/or  address  must  be  notified  in 
writing to the Registrar: Link Asset Services, Shareholder 
Services, The Registry, 34 Beckenham Road, Beckenham, 
Kent BR3 4TU.

Civitas Social Housing PLC Annual Report 2020

137

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information 
 
 
 
 
 
 
 
 
 
 
Glossary

ALMO means an arm’s length management organisation, 
a not-for-profit company that provides housing services 
on behalf of a Local Authority.

Approved Provider means Housing Associations, Local 
Authorities,  ALMOs,  Community  Interest  Companies, 
Registered  Charities  and  other  regulated  organisations 
directly or indirectly in receipt of payment from local or 
central government including the NHS. 

Care  Provider  means  a  provider  of  care  services  to  the 
occupants  of  Specialist  Supported  Housing,  registered 
with the Care Quality Commission.

CIM  means  Civitas  Investment  Management  Limited 
or  CIM  (formerly  known  as  Civitas  Housing  Advisors 
Limited until its change of name on 7 May 2020).

Community Interest Company or CIC means a company 
approved  by  the  Office  of  the  Regulator  of  Community 
Interest  Companies  as  a  community  interest  company 
and registered as such with Companies House.

Company means Civitas Social Housing PLC, a company 
incorporated  in  England  and  Wales  with  company 
number 10402528. 

Company  Adjusted  Earnings  means  EPRA  earnings 
adjusted to add back the finance cost associated with the 
C share financial liability.

the  purpose  of  providing 

Housing  Association  or  HA  means  an  independent 
society,  body  of  trustees  or  company  established 
for 
social 
housing  for  people  in  housing  need  generally  on  a  
non-profit-making basis. Any trading surplus is typically 
used to maintain existing homes and to help finance new 
ones. Housing Associations are regulated by the Homes 
and Communities Agency. 

low-cost 

IFRS Net Asset Value or IFRS NAV means the net asset 
value  of  the  Group  on  the  relevant  date,  prepared  in 
accordance with IFRS accounting principles.

Investment  Adviser  means  Civitas 
Investment 
Management  Limited  ("CIM"),  a  company  incorporated 
in England and Wales with company number 10278444, 
in its capacity as investment adviser to the Company. 

IPO means Initial Public Offering.

IRR means internal rate of return.

Levered IRR means the internal rate of return including 
the impact of debt.

Local Authority or LA means the administrative bodies 
for  the  local  government  in  England  comprising  of  326 
authorities (including 32 London boroughs).

MUC means material uncertainty clause.

CMA  Order  means  the  Statutory  Audit  Services  Order 
2014, issued by the Competition and Markets Authority.

Net  Initial  Yield  means  the  ratio  of  net  rental  income 
and gross purchase price of a property.

EPRA means the European Public Real Estate Association.

EPRA EPS is the EPRA earnings divided by the weighted 
average number of shares in issue in the period.

EPRA net asset value (EPRA NAV) is the IFRS net assets 
excluding the mark-to-market on derivatives and related 
debt adjustments, the mark-to-market on the convertible 
bonds  as  well  as  deferred  taxation  on  property  and 
derivative valuations. A reconciliation between IFRS net 
assets and EPRA NAV is included in Appendix 1.

EPRA  NNNAV  is  the  EPRA  NAV  adjusted  to  reflect  the 
fair value of debt and derivatives and to include deferred 
taxation on revaluations.

Gross Asset Value means total assets plus the portfolio 
premium derived from the portfolio valuation. 

Group means the Company and its subsidiaries. 

NHS  means  the  publicly  funded  healthcare  system  of 
the  United  Kingdom  comprising  The  National  Health 
Service in England, NHS Scotland, NHS Wales and Health 
and  Social  Care  in  Northern  Ireland,  including,  for  the 
avoidance of doubt, NHS Trusts.

NHS  Trust  means  a  legal  entity,  set  up  by  order  of  the 
Secretary of State under section 25 of, and Schedule 4 to, 
the  National  Health  Service  Act  2006,  to  provide  goods 
and services for the purposes of the health service.

Portfolio means the Group’s portfolio of assets.

Portfolio  Net  Asset  Value  or  Portfolio  NAV  means 
the  net  asset  value  of  the  Company,  as  at  the  relevant 
date, calculated on the basis of an independent Portfolio 
Valuation. See note 6 to Appendix 1 for a reconciliation 
to IFRS NAV. 

138

Civitas Social Housing PLC Annual Report 2020

Glossary continued

Portfolio Valuation means an independent valuation of 
the Portfolio by Jones Lang LaSalle Limited or such other 
property  adviser  as  the  Directors  may  select  from  time 
to time, based upon the Portfolio being held, directly or 
indirectly, within a corporate vehicle or equivalent entity 
which is a wholly owned subsidiary of the Company and 
otherwise prepared in accordance with RICS “Red Book” 
guidelines. 

REIT  means  a  qualifying  real  estate  investment  trust 
in  accordance  with  the  UK  REIT  Regime  introduced 
by  the  UK  Finance  Act  2006  and  subsequently  
re-written into Part 12 of the Corporation Tax Act 2010. 

Registered Providers or RP means Housing Associations, 
Local  Authorities  and  arm’s 
length  management 
organisations,  a  not-for-profit  company  that  provides 
housing services on behalf of a Local Authority. 

RICS means Royal Institution of Chartered Surveyors. 

RSH means the Regulator of Social Housing, the executive 
non-departmental public body, sponsored by the Ministry 
of Housing, Communities and Local Government, which 
is  the  regulator  for  Social  Homes  providers  in  England 
and Wales.

Social  Homes  or  Social  Housing  means  social  rented 
homes  and  other  accommodation  that  are  offered  at 
rents  subsidised  below  market  level  or  are  constituents 
of  other  appropriate  rent  regimes  such  as  exempt  rents 
or  are  subject  to  bespoke  agreement  with  entities  such 
as NHS Trusts and are provided by Approved Providers.

Specialist  Supported  Housing  or  SSH  means  social 
housing  which  incorporates  some  form  of  care  or  other 
ancillary service on the premises. 

SPV  means  special  purpose  vehicle,  a  corporate  vehicle 
in which the Group’s properties are held. 

Valuation  means  an  independent  valuation  of  the 
Portfolio  by  Jones  Lang  LaSalle  Limited  or  such  other 
property  adviser  as  the  Directors  may  select  from  time 
to  time,  prepared  in  accordance  with  RICS  “Red  Book” 
guidelines and based upon a valuation of each underlying 
investment property rather than the value ascribed to the 
portfolio and on the assumption of a theoretical sale of 
each property rather than the corporate entities in which 
all of the Company’s investment properties are held.

Civitas Social Housing PLC Annual Report 2020

139

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationCompany Information

Non-executive Directors 
Michael Wrobel, Chairman
Alastair Moss
Alison Hadden (date of appointment: 21 November 2019)
Caroline Gulliver, Chair of the Audit and Management Engagement Committee 
Peter Baxter

Depositary 
INDOS Financial Limited
5th Floor
54 Fenchurch Street
London EC3M 3JY

Registrar 
Link Market Services Limited 
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

Independent Auditors and Reporting Accountants 
PricewaterhouseCoopers LLP 
7 More London Riverside
London SE1 2RT

Legal and Tax Adviser 
Cadwalader, Wickersham & Taft LLP
Dashwood House
69 Old Broad Street
London EC2M 1QS

Public Relations Adviser 
Buchanan 
107 Cheapside
London EC2V 6DN

Tax Adviser 
BDO LLP 
55 Baker Street
London W1U 7EU

Registered Office 
Beaufort House
51 New North Road
Exeter
Devon EX4 4EP

Registered no: 10402528
www.civitassocialhousing.com

Alternative Investment Fund Manager 
G10 Capital Limited
136 Buckingham Palace Road
London SW1W 9SA 

Investment Adviser 
Civitas Investment Management Limited 
13 Berkeley Street
London W1J 8DU

Joint Corporate Brokers 
Liberum Capital Limited
Ropemaker Place
25 Ropemaker Street
London EC2Y 9LY

Panmure Gordon (UK) Limited
One New Change
London EC4M 9AF

Company Secretary 
Link Company Matters Limited
Administrator
Link Alternative Fund Administrators Limited
Beaufort House
51 New North Road
Exeter 
Devon EX4 4EP

140

Civitas Social Housing PLC Annual Report 2020

Appendix 1 (unaudited)
Notes to the calculation of EPRA and other alternative performance measures

1.  EPRA Earnings

Earnings from operational activities

Profit after taxation (£’000)

Change in fair value of derivative financial instruments (£’000)

Changes in value of investment properties (£’000)

EPRA Earnings (£’000)

Finance costs associated with the C share financial liability (£’000)

Diluted EPRA earnings (£’000)

For the
year ended
31 March 2020

For the
year ended
31 March 2019

37,725

478

(9,389)

28,814

–

28,814

19,864

–

(3,652)

16,212

6,400

22,612

425,393,423

197,067,957

Weighted average number of shares in issue (adjusted for shares held in treasury)

622,103,798

Dilutive elements

–

Adjusted weighted average number of shares in issue (adjusted for shares held 
in treasury)

EPRA Earnings per share (EPS) – basic

EPRA Earnings per share (EPS) – diluted

622,103,798

622,461,380

4.63p

4.63p

3.81p

3.63p

2.  EPRA NAV
Net Asset Value adjusted to include properties and other investment interest at fair value and to exclude certain items not 
expected to crystallise in a long-term investment property business model.

Net assets (£’000)

Fair value of derivative financial instruments (£’000)

EPRA Net assets (£’000)

31 March 2020

31 March 2019

670,564

478

671,042

666,508

–

666,508

Number of Ordinary shares in issue (adjusted for shares held in treasury)

621,646,380

622,461,380

EPRA Net Assets per share

107.95p

107.08p

3.  EPRA NNNAV
EPRA NAV adjusted to include the fair values of (i) financial instruments, (ii) debt and (iii) deferred taxes.

EPRA Net Assets (per above) (£’000)

Fair value of derivative financial instruments (£’000)

Adjustment to value bank borrowings at fair value (£’000)

EPRA NNNAV (£’000)

31 March 2020

31 March 2019

671,042

(478)

(3,004)

667,560

666,508

–

(650)

665,858

Number of Ordinary shares in issue (adjusted for shares held in treasury)

621,646,380

622,461,380

EPRA NNNAV per share

107.39p

106.97p

Civitas Social Housing PLC Annual Report 2020

141

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationAppendix 1 (unaudited) continued
Notes to the calculation of EPRA and other alternative performance measures

4.  EPRA Vacancy Rate
Estimated Market Rental Value (“ERV”) of vacancy space divided by ERV of the whole portfolio.

Estimated Market Rental Value (ERV) of vacant spaces (£'000)

Estimated Market Rental Value (ERV) of whole portfolio (£'000)

EPRA Vacancy Rate

5.  EPRA Costs Ratio
Administrative and operating costs divided by gross rental income.

Total administrative and operating costs (£'000)

Gross rental income (£'000)

EPRA cost ratio

31 March 2020

31 March 2019

–

48,416

0%

–

45,685

0%

For the
year ended
31 March 2020

For the
year ended
31 March 2019

9,860

45,906

21.48%

9,642

35,738

26.98%

6.  Portfolio NAV
IFRS NAV adjusted to reflect investment property valued on a portfolio basis rather than individual asset basis.

Net assets (£’000)

Adjustment for change to property valuation (£’000)

Portfolio net assets (£’000)

31 March 2020

31 March 2019

670,564

65,140

735,704

666,508

74,662

741,170

Number of Ordinary shares in issue (adjusted for shares held in treasury)

621,646,380

622,461,380

Portfolio Net Assets per share

118.35p

119.07p

7.  Company Adjusted Earnings 
Company specific earnings measure which adds back finance costs associated with the C share financial liability.

Profit after taxation (£’000)

Changes in fair value in derivative financial instruments (£’000)

Changes in value of investment properties (£’000)

EPRA Earnings (£’000)

Finance costs associated with the C share financial liability (£’000)

Company Adjusted Earnings (£’000)

For the
year ended
31 March 2020

For the
year ended
31 March 2019

37,725

478

(9,389)

28,814

–

28,814

19,864

–

(3,652)

16,212

6,400

22,612

Weighted average number of shares in issue (adjusted for shares held in treasury)

621,646,380

622,461,380

Company Adjusted Earnings per share (EPS) – basic

4.63p

3.63p

142

Civitas Social Housing PLC Annual Report 2020

Appendix 1 (unaudited) continued
Notes to the calculation of EPRA and other alternative performance measures

8.  IRR
The Internal Rate of Return (“IRR”) for the period from launch to 31 March 2020 based on IFRS NAV and portfolio NAV is 
calculated using dividend cash flows data as follows:

18 November 2016

Investment (net of issue costs)

98.00

98.00

IFRS NAV basis
pence per share

Portfolio NAV basis
pence per share

31 May 2017

31 August 2017

30 November 2017

9 March 2018

8 June 2018

7 September 2018

30 November 2018

11 January 2019

28 February 2019

7 June 2019

6 September 2019

29 November 2019

28 February 2020

31 March 2020

IRR

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

Interim dividend

NAV

0.75

0.75

0.75

0.75

1.25

1.25

1.25

1.11

0.14

1.33

1.33

1.33

1.33

0.75

0.75

0.75

0.75

1.25

1.25

1.25

1.11

0.14

1.33

1.33

1.33

1.33

107.87

6.82%

118.35

9.58%

Civitas Social Housing PLC Annual Report 2020

143

Group Strategic ReportCorporate GovernanceFinancial StatementsAdditional InformationNotes

144

Civitas Social Housing PLC Annual Report 2020

Civitas Investment Management Limited13 Berkeley Street, London W1J 8DUTelephone: 0203 058 4840e: enquiries@civitasha.comw: www.civitasim.comSupporting